Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 13: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Game Crash (3%)
- Matchmaking (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Sign in | 1 minute ago |
|
Metz
|
Sign in | 3 hours ago |
|
Metz
|
Sign in | 4 hours ago |
|
Bey
|
Game Crash | 2 days ago |
|
Paris
|
Sign in | 2 days ago |
|
Châlons-en-Champagne
|
Sign in | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Kheldarn 🇺🇸 (@Kheldarn) reported@CobaltAzurean @gameinformer The best way to fix this is to completely shut down Ubisoft.
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Anthony Howell 🇺🇸 (@theanthonyhowel) reported@Pirat_Nation Ubisoft has had leadership problems for years. It's so sad to see a once great studio be reduced to this.
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LazyThinker | Nemesis ✦ Apechain🦴🦍| | ETHGas ⛽ (@LazySinker) reported@Gh0stsNFT Big deal? This is so elementary Projects nowadays doing more than this Hey @Ubisoft is @XFunkeda one of your people? Nothing but trouble in web3. ****
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DrFuryWolf (@DrFuryWolf) reportedAccording to a new Insider Gaming report the next Ghost Recon game codenamed Project OVR is reportedly running into development issues The game recently failed to hit internal alpha targets which has led to management changes behind the scenes Sources also claim developers have been dealing with unrealistic deadlines There are even rumors inside Ubisoft that if things do not improve the project could be rebooted or canceled in favor of a different game
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cloudy ☁️ (@Cloudy_R6) reportedplease Ubisoft wake tf up n fix your game - DMRs out - Shields nerf to the ground - nerf thorn 1.5x or LMG Meta was so much better
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Rock Holmes, soldier in the war on racism (racist) (@LolNo1375409) reported@luvsicpart3 The writing is cringe the pacing is broken the new minigames suck, final fantasy doesn't need musical numbers, and ubisoft is not a good company to emulate for open world design, don't like it? suck a **** tourist.
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XOXO cutiepie (@Zavier999_) reportedranked 3.0 is a joke. matchmaking is not fair. comms don’t work. audio bugs everywhere. @Ubisoft fix the game please.
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RYMAX (@RYMAX_RYMAN) reportedDoes that mean there isn’t fights to finish or wounds to heal? Of course not. There’s still the Ubisoft problem, the Bungie problem, the Microsoft problem, the Nintendo problem, the PlayStation EA etc problems. But the return of olden days IPs is a great start.
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X (@XiinaR6) reportedRanked this season is so pointless, played 13 matches and at-least 10 of them have been against cheaters, ranked 3.0 is good in principle because it is difficult to rank up, but it is not good when Ubisoft have an anti cheat as useful as a wet paper towel and almost every game is vs a cheater. @Ubisoft fix up twin.
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derpy p (: (@appaloosabones) reportedit should be the opposite, the highest rank should lose the most elo not the other way around. and the lowest rank on the winning team should gain the most elo too considering if he beat players on another tier than him. FIX THIS @Ubisoft @Rainbow6Game
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cuuj (@cuuj_) reportedNew season brought so much! - New map - Dokka rework - New gun! - Ranked 3.0!!!!! - More cheaters…. - Significant FPS drops…. - Rollback glitch….. - Queuing EU and somehow getting Asian servers…… People complaining about the new ranked system proves they didn’t play ranked 1.0 but the cheaters are a serious problem, first game of the new season I had blatant cheaters. Every 2nd game in emerald is a closet or rage cheater. @Ubisoft @UbisoftSupport it’s time to stop abusing your loyal player base and actually remember to turn on the anti-cheat every new season and maybe help out the people that can’t afford NASA pcs by making the game easier to run? Riot games are doing it right, maybe take a page out of their book?
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Fae (@faeatthemezz) reportedI remember wondering wtf they were doing when they just kept adding stuff to the subscription and raising the price. Not only did they go hard on the unsustainable model of trying to push everyone to use xCloud because they wanted it to act as a demo service, I don't think anyone was asking for them to add EA Play...and all characters unlocked for Riot games...and Ubisoft titles...and so on and so forth if it meant raising the price.
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Chris_Art_Toon||✨💙 (@ChrisArtToon) reportedGuys, don't buy anything from Ubisoft because not only do you have to pay for a ridiculously expensive game, but you also have to spend hours and hours filling out a stupid agreement to get a Ubisoft account, only for them to close it in your face and prevent you from playing the game you bought. If anyone from Ubisoft reads this post, I'm outraged by this, and all I wanted was to play Rayman...And the Wii I had as a kid didn't give me any problems.
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RallyCarDelta Gaming (@GameOverThirty) reportedScott Galloway would often talk (on his podcast) about the advantages of the US "hire fast fire fast" process. While it obviously has downsides, and I'm not saying it's morally right, it does help a company avoid long term cost issues. Over the previous 10-15 years, Ubisoft's comparables / competitors were much more aggressive about hiring, AND layoffs. While it is true that EA and Take-Two are both bigger (in terms of labor) than they were during Covid, both companies have managed to keep employment count under Ubisoft's equivalent metric. However, EA has sharply risen in count over the years, thanks to acquisitions and what appears to be hiring for Battlefield (and other projects). They are approaching 15,000. I expect that number to fall when they are acquired by the consortium of partners. T2 on the other hand is around 13,000 but recently started cutting back.
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Just Harry (@hahayeahmate) reportedRanked 3.0 matchmaking is genuinely awful. It should not be the case you have 1 decent win and then the next 3 you are unfairly matched against people who clearly should have been placed much much higher than they are! Same bs from 2.0 repackaged, fix up! @Ubisoft @Rainbow6Game
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SodaDoge (@PolarSodaCan) reported@BGroundNPC the fact that Kingdom come deliverance 2 cost under 50 million while Ubisoft/Sony/MS spends 50 mill on marketing alone their latest slop is the problem. Western, especially american devs are so overpriced, 100k a year vs 50k for european/asian devs
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sapnu puas (@hhaaddiidd) reported@UbisoftSupport why am I not able to login to ubisoft connect with my creds? it says there's an error but didn't mention what causes the error When I try to login thru the web, it says my account is blocked due to multiple failes attempts, like wtf and it has been 2 days
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SEIU (@SEIU) reportedEven after bragging to the public at Summer Game Fest, where they showcased upcoming titles that their employees worked hard to deliver, corporations like @Ubisoft will sacrifice their workers at any sign of trouble. And worse, they attempted to shield that information from the public to shape their own narrative after devastating these working families. Video game workers, like all working people, must unite to defend our communities from mass layoffs and studio closures!
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morris3341 (@morris3341) reported@Solid_evolution @LordAddictILP @GoodGameKofi ubisoft has a subscription service on pc xbox can still have game pass on pc and the should figure out a way to allow gamers on xbox to transfer their library to any other platform
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Sam (@dudesamm) reported@_Retro_Metro @_Tom_Henderson_ Shareholders are not the issue in the very very vast majority of cases, it's the management actually running the company. In this case, you should be blaming the Guillemot family that has been sabotaging Ubisoft for over a decade to avoid losing control of the company.
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Garcia (@parafalrj) reported@Maverick__CW @TheDivisionGame Is this kill and damage dealt count bugged? It doesn't seem like there are more than 100 enemies in the match. And many times I see -1920M. I even thought about asking Ubisoft support, but I get an error when trying to submit a ticket.
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just jonez (@jonezkaranja) reported@Ubisoft hello am having a hard time accessing my ubisoft account keeps telling me that i have attempted to login and i havent login to my account in years? I have dm support in twitter but zero response kindly assist...i cant even login ubisoft connect to playstation
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Timo (@TiimoTP) reported@TheTrueSealYT It looks great everywhere but I’m afraid it’ll suffer from the Ubisoft “clunk” that shadows actually fixed. Assassinations looks very, and I mean very clunky, animations glitch out, movement is awkward, it’s a shame because shadows felt VERY smooth. The cutscenes, world design, parkour and combat look great, but my favorite part of AC, the stealth might be taking a hit here unfortunately…
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Jason Dill (@TRICHERATOPS_) reported@Toast_Bogard @Septic_Sauce They can make ultimate still a good value without day ones … they already have Ubisoft classic and ea play. They can also have exclusives come to the service 6-12 months later
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Danny (@danfarnsy) reported@SandyofCthulhu It's the same arrogance and contempt for customers that's ruined Ubisoft. I've several times been interested in their games, been about ready to purchase, and then stopped myself when I realized I'd have to sign into their separate account service.
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Sebastian Aaltonen (@SebAaltonen) reported@HJZ_artemi This is definitely a real problem. Game project budgets have exploded lately. When I was working at Ubisoft 10-20 years ago, every project was 2x more expensive than the previous. One failed project can bankrupt a smaller studio nowadays. There's definitely budget considerations and often budget wins the argument. We are all forced to adapt new more efficient methods, some of them AI based to keep up with the growing demand of visual fidelity and bigger and bigger world sizes. Using AI to do less important / repetitive work is one way of reducing costs.
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Jessien (@Jessienr6) reported@lurkrr6 System is really fine, it makes it more sweaty and harder to get champ. But the real problem is here ubisoft thinking its a good idea when theres literally cheaters everywhere. If i play against a full dma stack its literally impossible to hit champ this season.
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Plosion (@Plosionz) reported@DestinLegarie *an American industry problem. You cannot pay people that much for a product sold at the same price all over the world, where wages are less than one third. Yes that Includes Ubisoft. Eu company ran like an US one.
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Mars (@Marsormr_) reported@MarikoRawralton As a side note, ubisoft offering a cheaper product while having no sale at all on steam is exactly the kind of behavior that will cause a market crash. If you offer a deal on one platform, you should be offering something similar on other platforms and let consumers decide.
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JT, Game feedback (@T22Jarrod) reported@InternetH0F Only way Xbox could make that happen is if they buy or partner with Ubisoft & save them from their own greedy & bullying business tactics, making the games Ubisoft fans actually want instant of live-service Concord like flops!