Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (71%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Newport News	Sign in	16 hours ago
Umuarama	Glitches	21 hours ago
Sète	Sign in	1 day ago
Fischerbach	Sign in	2 days ago
Dublin	Online Play	2 days ago
Montauban	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jpofferz | ~KH4 WAITING ROOM~ (@jpofferz_ttv) reported 3 minutes ago

  That Ubisoft live service image did irreparable damage to the AAA game industry by convincing moronic executives that a infinite money glitch existed

• 
  buldak obama (@w2heck) reported 5 minutes ago

  @WhiteHartOmaha @sempiternalost @KirPinkFury Botw actively fixed like most of the issues ubisoft tower systems had so acting like its derivative is crazy when it actively defined the mechanic

• 
  Jane Tho (@stfupuii) reported 6 minutes ago

  @Royal_Penguinxx Hey royal can you please tell Ubisoft to fix their load outs. Mozzie glaz echo and vigil mute always change their secondary after like 3 log ins.

• 
  Paul (@woodzini20) reported 6 minutes ago

  @Ubisoft Can we please fix the rank system I keep versing diamond people playing with coppers so they get easier lobbies I’m plat 2 it dosent make sense

• 
  nat (@JustAfab) reported 7 minutes ago

  @NarutoR31565 @User_Error67 Titles. The problem becomes when older titles are attached to companies like Ubisoft who completely changed to a live service model and then made a dedicated app and such to have their games on a storefront. Only to take every older title and shut them off and not delisting them

• 
  Daichi (@AshenOne38286) reported 7 minutes ago

  @HardwareUnboxed IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.

• 
  Serge343 (@Capcom333) reported 7 minutes ago

  @xMBGx Depends on the situation. Most first party PS games are quality at launch and attract my attention. Some publishers like @Ubisoft and @bethesda give us broken/mandatory download type games in which I wait for a sale. Paying for a complete, quality product.

• 
  Crater Bob 🇨🇦 (@Crater_Bob) reported 8 minutes ago

  @snoozychu @serdisbad And people wonder why I stopped playing that friendship-ender of a nightmare! @Ubisoft can't stop making these broken-*** games, I mean look at Siege, the marketplace for the game is STILL down after the Christmas hack nearly five months ago! X_X

• 
  markanthony perez (@mp131167) reported 13 minutes ago

  @CrimsonDesert_ I know everyone is kissing yall *** but seriously fix your ******* game already. Reality is you released an unfinished product but luckily you have all this support b/c if u were ubisoft you would take so much heat. Focus on controls & stability

• 
  Hakan (@Hakan1630386105) reported 14 minutes ago

  @nachitoochoa1 @Ubisoft Had this issue; TysonNerd on X sorted it.

• 
  Aserback (@Aserback) reported 15 minutes ago

  @Jok3rR6 Ubisoft? U think tanking stocks, stopping development on games, flopping woke games and millions of dollars lost the next year in a row doesnt affect the company and everything around it? Do r6 pros know how companies work? These dudes cant fix the smallest bugs dude, no money.

• 
  Emissary Commandant (@EmissaryCmmndnt) reported 16 minutes ago

  @LifeisaGameMag @Higgs_GG I mean obviously, since I started this, I was just trolling Ubisoft about bringing her on for advice. I never said she's actually giving feedback there, but everyone just played broken telephone and lost the plot.

• 
  OCD0006 (@OCD0006) reported 17 minutes ago

  Hey #ubisoft #ubisoftsupport when is someone going to fix my account issues!? Ive filed multiple tickets and even a few reports to the "bug reporter" page. I CAN NOT USE OR PLAY THE CONTENT I HAVE PAID FOR! Its been over a month and nothing is fixed! #tomclancysthedivision2

• 
  NRX2002.LN4¹🐢💜 (@NRX20021) reported 17 minutes ago

  @R6esports @FiveFears how are they, probably, the only team to have these issues, with everyone having the same gear, they cried enough about it on here, saying ubisoft wouldn't treat them like that if they were Faze, crazy

• 
  🦑 (@teddyekati) reported 19 minutes ago

  So I bought far cry 5. Downloaded it. Wanted to play it. But @Ubisoft had a dumbass launcher instead of just running the game. So I try to create a stupid @Ubisoft account, but it won't let me, saying there are errors, to try again later. So I try to contact @Ubisoft support.....

• 
  TheRadicalAlex (@TheRadicalAlex) reported 22 minutes ago

  @eyeziiick I had the same issue for playing some Rayman game years ago. Asked me to install Ubisoft-steam when I bought it through Steam and I just never played the ******* game.

• 
  Savagedonbihhh (@SaVaGeDaTMaN) reported 22 minutes ago

  @Maverick__CW @Ubisoft I was “Heart”land broken when they announced that at the meeting. I had been waiting for that for so long

• 
  Ant 🐜 (@TheInsect_) reported 33 minutes ago

  I think the issue with the new star fox designs for me is that it just doesn’t feel like star fox or Nintendo like I woulda believed this is some random Ubisoft IP if I didn’t know any better

• 
  Sabamika (@Sabamika1) reported 34 minutes ago

  @CombatFli @Wario64 Cloud gaming and EA/Ubisoft claiming the future of gaming is live service are bad running jokes that should go away. But never will.

• 
  Caffeina (@CaffeinaWeb3) reported 36 minutes ago

  @KissItAndWink @playoffthegrid @onepixelbrush Oh it happens constantly in AAA. Call of Duty uses multiple support studios. Rockstar, Ubisoft and EA outsource work all the time. QA, cinematics, animation, trailers, mocap, sound design, co-development teams etc. Modern AAA games are way bigger than “one studio builds one game alone.” So the outsourcing itself isn’t really the issue. And honestly this isn’t against you. You’re asking legitimate questions. Real players notice these things. But I think players only start questioning all of this when the final product doesn’t feel like it delivered what the funding, marketing and promises suggested it would. Because if the game fully delivered… nobody would care who worked on it. The real question players are asking is: “Where did the money actually go?”

• 
  Biker_TV 🇺🇸 (@Biker_TV_USA) reported 36 minutes ago

  People quit this because the grind is way too much for what you get and the other biggest problem it is I pay to win the one thing that you Ubisoft does best is killed their own games

• 
  Balduran (@BalduranG) reported 40 minutes ago

  @TheHiddenOneAC I dont mind, its still worth torrenting at least. But anyone paying 60 bucks for a remaster is truly retarded, especially giving the money to post 2020 ubisoft. Thats some broken cuck ****.

• 
  UTD Chaz (@utdchaz1) reported 48 minutes ago

  didn’t have one at the time so but I logged into in through it being linked to my psn but I unlinked it to link to another Ubisoft account I could access the email to to try and solve my age verification voice chat problem and in doing so have lost all my progress I spent years

• 
  Jack (@Smurfgotbeat) reported 49 minutes ago

  @FGuffin1133 @MADkurious @Ubisoft She is younger than me yeah. I'm in my thirties and I grew up way before my time due to reasons out of my control. It's not a problem she's "there" the problem doesn't lie with her it's Ubisoft's thought process and thinking..that's the issue. There are those who aren't even entertaining a massive fanbase or have the reach she does who have spent more time in the franchise as a whole who more than likely can pull things out factually than I can and I've played the majority of the games minus a few. The issue is embedded in the video game industry unfortunately.

• 
  Demente 🇵🇷 (@imdemente) reported 51 minutes ago

  @AgaiinTx This just proves that the leaks are real, and to be honest, it's partly good for Ubisoft, because it makes them realize what they should change or fix in their games...

• 
  Gannoh (@elgannoh) reported 54 minutes ago

  @RealNam58912695 @TheRooster Valhalla's issue isn't with amount of content, it's with quality of its amount of content. Ubisoft have tried emulating The Witcher 3 for years now with none of the storytelling ability of CD:PR

• 
  InkedSylveon (@InkedSylvee) reported 54 minutes ago

  soo @NTE we sticking to the broken @ToF_EN_Official hmmmm starting to feel like yall are the CN Ubisoft cant make anything without it breaking

• 
  MILANO (@kkkmilano) reported 57 minutes ago

  @UbisoftSupport Hello Ubisoft Support, I can’t find the Dawn of Ragnarök expansion for Assassin’s Creed Valhalla in the PS5 in-game store and haven’t seen it for a long time. Was it removed or is there another issue?

• 
  bobs burgersssss (@wAtErR2124) reported 57 minutes ago

  @AkiraAmora @Ubisoft Typical Ubisoft issue

• 
  Piotr Purchalak 🇵🇱💪🏻 (@pioterpe) reported 58 minutes ago

  @TzarNoble @ArcRaiderAlerts Let them buy it. Maybe they'll fix ARCR and finally create some activities for players. Since they bought Ubisoft, RB6 is the best in ages.