Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (65%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maubeuge	Glitches	3 days ago
Mexico City	Sign in	3 days ago
Cehegín	Online Play	8 days ago
Weimar	Sign in	8 days ago
Pessac	Online Play	8 days ago
Escalquens	Glitches	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Synth Potato🥔 (@SynthPotato) reported 37 seconds ago

  Assassin's Creed's current modern day plot is not working. I do not know a single person who's invested in this plot so far and as someone who has read every single file in both AC Shadows and Black Flag Resynces alongside all the rifts, the writing so far has been incredibly uninteresting and poor. The current 2096 animus EGO storyline needs to go. Modern Day in Assassin's Creed was in a strange limbo for years after Desmond up until the Layla story during Origins-Odyssey-Valhalla which was a genuinely exciting breath of fresh air and it really felt like in Valhalla, Ubisoft had finally figured out an exciting path forward for the franchise. The ending of Valhalla's modern day, setting up this Basim plotline was genuinely awesome and I was excited to see where it goes. Of course, Ubisoft abandoned it. In its place is this live service animus hub storyline that has entirely failed to grab anyone's attention. There is just nothing going on here, there are no characters, no events, no real plot. It's just this animus war against an evil abstergo AI. It has entirely failed to capture the original adventure tone of the Desmond games, or the mystery of the Layla storyline, and instead settled in this awkward spot where it feels like Ubisoft desparately wants to remove modern day from the franchise and landed on the most ignore-able plot possible instead in an attempt to satisfy the fan base while basically removing modern day. I think this plot needs to be abandoned. No one is invested, no one wants this. Ubisoft needs to decide either to keep modern day and actually invest proper work into it, continuing the Basim plotline from Valhalla. or to simply let go and remove modern day for good. This awkward middle spot they've landed on where modern day is just a front for live service content is for no one.

• 
  16thHarmony (@16thHarmony) reported 51 seconds ago

  @DualBladeSteven @MoreLimitless And this means ZERO chance of these games going to game pass. And this is why Asha is very SLOWLY in the process of restructuring game pass. That will eventually be an archive service more akin to Ubisoft Classics. Steam is coming to take over from the Xbox store.

• 
  Dr Fahrenheit (@Executor250624) reported 2 minutes ago

  @jonxler @ham_1500 @nurlowe_swints Eagle Patch isn’t for the freeze fix is the thing, most people these days undergo the freezing bug post October 2023 after Ubisoft made some server update iirc. Not sure if Eagle Patch has since included a baked in fix or not tho

• 
  ✝️ 🇺🇸🏳️🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ymfusdtns) reported 6 minutes ago

  @Ubisoft should fix AC1 so that it natively supports modern controllers on PC.

• 
  makiotto (@Maki0tto) reported 6 minutes ago

  @RavenMentore Unity will forever be the most Assassins Creed Assassins Creed game. It was a massive step up from the Ezio trilogy. But Ubisoft took a sharp lateral turn and conformed to the high praise and cash grab of High Fantasy Rpg, live service type gaming which altered AC indefinitely.

• 
  Azure 🇨🇦🇭🇺 (@Azure_296) reported 6 minutes ago

  @Pirat_Nation What...? I love open world, but the problem is that some games have boring, empty, and soulless worlds like every Ubisoft game

• 
  Metal sonic 91 (@Metalsonic91) reported 7 minutes ago

  @Kyithios Fun fact I bought the crew on steam and put over 200 hours in to it When Ubisoft shut the server down making even the single player part of it unplayable I asked Steam for a refund They gladly obliged

• 
  Nameless_Dolphin (@KriKrix11) reported 10 minutes ago

  @SynthPotato The key issue is that color banding can be so hard to fix ao they use slight film grain to migrate the color levels, see Ubisoft games skyboxes with film grain turned off, color banding almost all the time.

• 
  MR3D-Dev (@MR3Dev) reported 10 minutes ago

  @ac_daily_news The problem was Ubisoft Quebec.

• 
  Rei Tsukino ☕️Coffee Cat☕️ (@ReiTVT) reported 12 minutes ago

  @Dexerto Of course he's going to say that. Never mind it was Ubisoft who put the DRM and physical media issue on the map for normies with The Crew's shut down.

• 
  Bouquet! (@Fursona3FES) reported 16 minutes ago

  ubisoft and ea have a competition on which launcher takes the most time for me to debug fix your ******* software oh my god

• 
  FinalBoss.io (@FinalBoss_io) reported 16 minutes ago

  "In production" means nothing in 2026. The Division 3 isn’t competing with rumors. It’s competing with Ubisoft’s live-service track record. No gameplay. No setting. No release window. Just org-chart updates, job listings, and the usual online-systems language every publisher uses when they want the forever-game upside. That doesn’t mean it’s doomed. It means the real question isn’t whether The Division 3 exists. It’s whether Ubisoft can make a sequel players trust to survive its own roadmap. Because that’s the franchise tax now. Not excitement. Proof. A good Division 3 is absolutely possible. But after this many years of "we’re listening," roadmaps, resets, and live-service drift, nobody should be clapping for a production status update. Ship the game. Ship the plan. Then we can talk.

• 
  ShinMekaku (@ShinMekaku1) reported 20 minutes ago

  @GermanStrands Ubisoft has such a good engine for graphics, only problem i have with them is the gameplay kinda feels the same for most of their games, but credit where its due, this looks gorgeous

• 
  Reinaldo Sanchez (@GenericGamer283) reported 20 minutes ago

  @TheHiddenOneAC LMFAO, did we really bully Ubisoft to get rid of ts? I'd be happy if it wasnt so embarrassing on their end, they must really wanna fix their reputation 😭

• 
  ghost (@smojier) reported 20 minutes ago

  ik no one is gonna see this but i have to let my anger out somewhere, 3.0 is dogshit. if you are not always playing with 5 you’ll lose 90% of the time. The game is ruined with cheaters and the anti cheat is non existent. Fix ur game ubisoft.

• 
  RJTHEGAME (@RockyWhu) reported 22 minutes ago

  Steam certainly but even Gog, EPIC etc hardly ever goes down and Sonys digital library is nowhere near Valves for security, stability or prices Ubisoft I've had issues with mostly but that's it on PC If Sony want to force Digital only worldwide then they need too improve their service

• 
  Happy Kuro Kitty is on BlueSky! (@HappyKuroKitty) reported 23 minutes ago

  My issue with this is how unilaterally they are making this decision that affects the company's which actually MAKE the games. Like if Guerilla or Ubisoft wanted discs for their next titles, they should have that choice. It's THEIR game, after all.

• 
  Emma the Emerald (@Emma_Swirl) reported 26 minutes ago

  @TenToesTerrence @dagger323 @XboxArchives Nah I agree with every word they said, R6 died when Patriots was cancelled and Ubisoft now parades it's corpse as live service mightmares

• 
  nveded (@nveded) reported 27 minutes ago

  siege is fried every ranked game in diamond is just aptitude users with 0ms triggerbot or ragers @Ubisoft fix ur game

• 
  George (@rrorge) reported 27 minutes ago

  @JezCorden what I found works better is to log into my Ubisoft connect app (rather than relying on the xbox single sign in (obviously use the same account as the one paired to xbox)

• 
  Dagger 323 (@dagger323) reported 31 minutes ago

  @CiaranOM4 @XboxArchives Just because it had some tactical parallels doesn't make it worthy of any praise. It's literally a PVP-only online shooter and completely omitted the vast majority of the features present in previous Rainbow Six games. Not to mention it's been Ubisoft's live service cash cow for almost 11 years running while they just lazily abandon any desire of making a quality entry into the series again that's worthy of the likes of Vegas 2. Calling it slop is fitting.

• 
  MikeyDfromTN (@MichaelCuzzort) reported 32 minutes ago

  @Ubisoft Love it FOR 5 mins at a time in between crashes! And don’t send support it crashes on steam too and I have tried EVERYTHING to fix it. I can play ARC raiders for 8 hours strait leaving it running go to work come back and still running. From a small studio! Can’t run yours hmmmmm

• 
  Life is a simulation (@CPR5883) reported 33 minutes ago

  @Rainbow6Game Fix the map rotation, its the worst. 80% of the time Kafe, Consulate, Lair are up for vote. Maps suck, servers suck, 95% of players are toxic but Heaven forbid you call them a word. **** you Ubisoft, you have become EA.

• 
  Makan Ansari (@MakanAnsariCG) reported 40 minutes ago

  And then Ubisoft stole the whole thing from Prince of Persia for Assassin's Creed and made a broken money printing machine and I don't know why they just don't stop making it.

• 
  monster_energy (@monster_gamin) reported 41 minutes ago

  @Ubisoft Fix your bugs in ac black flag please, I can't play for over 3 days now on my deluxe edition 👌

• 
  Pouët (@Pouet2) reported 44 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

• 
  Acrasia 🍉 (@acrasiavfx) reported 49 minutes ago

  @acidgaming55 The problem is, there's no other game that actually rivals the Arcade Shooter genre. Battlefield has always been the closest contender, but it doesn't have the same smaller map/rush down feel COD used to have. XDefiant was so close, but Ubisoft and their devs killed it.

• 
  ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported 56 minutes ago

  @Rainbow6Game @Ubisoft @UbisoftSupport I WANT A FULL REFUND ON EVERYTHING I SPENT MY MONEY ON IN RAINBOW SIX. YOUR GAME IS COMPLETELY UNPLAYABLE AND YALL ARENT DOING ANYTHING TO FIX IT. STUCK IN PC POOL CAUSE I HAVE AN ELITE CONTROLLER!?!?!? Full refund!! Now

• 
  𝕸𝖔𝖗𝖌𝖆𝖓 𝕷𝖆𝖓𝖈𝖆𝖘𝖙𝖊𝖗 (@Lancaster_1899) reported 57 minutes ago

  @ObligedUniform @CultureCrave Problem is they don't determine what other publishers charge, now their first party title completely agree, but to hold them accountable for say Rockstar, or Ubisoft charging $80+ dollars is delusional at best.

• 
  Adriano (@Adriano62110991) reported 59 minutes ago

  @ForHonorGame @Ubisoft Ubisoft store. The DLC appears in my Steam library, and I can launch the game normally through Steam. However, once I'm in-game, Arakure is still locked as if I don't own the DLC. Could you please look into this or let me know if there's anything I can do to fix it? Thank you!