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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 63% Sign in (63%)
  • 18% Online Play (18%)
  • 8% Glitches (8%)
  • 8% Game Crash (8%)
  • 3% Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Buxton Game Crash 2 days ago
New Delhi Sign in 2 days ago
Sydney Sign in 3 days ago
Delhi Matchmaking 3 days ago
Mittweida Sign in 3 days ago
Erstein Sign in 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • KhadraouiN59178
    Khadraoui Najib (@KhadraouiN59178) reported

    Not every traitor is broken, and those who shed blood do not suffer nightmares of guilt. Guilt is the product of a new, living religion, or the remnants of a religion, or the remnants of a culture, or the remnants of standards and values👀🫡 @UbisoftFR @fifaworldcup_fr @snopdog

  • turknadian
    bubs (@turknadian) reported

    .@Ubisoft please ******* fix siege so i can properly play it instead of it crashing everytime i play oregon!

  • DavidLeeScott16
    RxCookie (@DavidLeeScott16) reported

    @UbisoftSupport @Ubisoft why am I only getting like 13-16 elo but I’m losing over 20 everytime I lose and I’m hard stuck bronze 1- silver 5 because this matchmaking is horrible please fix this

  • Khilladad
    Killadad (@Khilladad) reported

    @NikTek If ubisoft made this exact same game themselves and they were met with criticism at lunch like crimson desert was, Ubisoft more than likely would not have fixed issues but rather placed blame on the player base. In that scenario where the game doesn't get fixed and the players are treated like cattle, no they would not like it. If Ubisoft somehow acted completely different than how Ubisoft Acts and they fix their game quickly and they engaged with the community in a positive way then yes people would love a Ubisoft game that mirrors this.

  • RGamerB_
    RGB (@RGamerB_) reported

    @NintyPrime Shadows does nothing extra or special (besides RT on PS5/XSX) vs Origins, Odyssey and Valhalla on PS4/Xbox One - all 3 were released on PS4 years before Switch 2 existed, and they hold up to what Shadows looks like on Switch 2, insanely well I might add. Ubisoft funds problem.

  • MulletManDann
    Daniel Matias (@MulletManDann) reported

    @Rainbow6Game @Ubisoft YOU GUYS NEED TO FIX YOUR ******* GAME I GET DDOS 3-0 GAME TOP FRAGGING TRY TO CONNECT BUT I CANT I LOOSE RP AND GET BANNED LIKE WTF IS YOUR GAME

  • MajHavoc70
    Maj Havoc (@MajHavoc70) reported

    @Ubisoft How about we get the service working huh??

  • Across3Horizons
    Across 3 Horizons (@Across3Horizons) reported

    @8o_pt Agreed 👍 currently they only have a way to sign in using Ubisoft, Apple or Facebook

  • Waefent
    W (@Waefent) reported

    @therianamp Ubisoft, evolve into Epic, or die. If they can create 1 live service game it prolongs it is life. The odd part is that these companies do not release source code / internal IP before going out of business or for their older / failed IPs.

  • KyleRowan11331
    Rowan Kyle (@KyleRowan11331) reported

    @nerdx_inked @Atraindemain @hard8_times Imagine now those who had budget cheap PCs with 3600. Would you mock them for inferior hardware and performance just like you mock console players? Steam is not the only launcher and links to others depending on game. EA App, Ubisoft Connect, Rockstar - broken pile of code

  • KyleRowan11331
    Rowan Kyle (@KyleRowan11331) reported

    @hard8_times I am tired of broken Windows and its broken-*** updates. Multiple launchers that forget your login even if you want to play single-player game (RGL and Ubisoft Connect say hello). No retail, where games are even more cheaper. No safe multiplayer in old games (Old CoD games)

  • OWarren49999
    Orion Warren (@OWarren49999) reported

    @BraidzMCau @HARDHEAD7WD @BrokenGamezHDR_ I ******* hate modern Ubisoft games. They're **** and the problem isn't the tutorials or the hand holding, it's that it's just brain rotting, "climb tower and do the same 3 things around it" for 60 hours. That's why they're so bad now.

  • KingWillie_PT
    KingWillie_PT🇵🇸🇵🇸 (@KingWillie_PT) reported

    @divisiongameHQ I'm not!! Game keeps crashing minutes after login in. I asked for help to Ubisoft-Mobile support but they sent me instructions for an Apple device while my problem is on a Samsung Galaxy Tab S9 FE.

  • TheImperialist7
    Mr imperialist (@TheImperialist7) reported

    @Ubisoft please fix your damn esport SWAT game, I don't want these cod bros contaminating my fandom.

  • KyleRowan11331
    Rowan Kyle (@KyleRowan11331) reported

    @nerdx_inked @hard8_times Yeah. I coded this Windows and its updates that cause a crash. I created these launchers like RGL and Ubisoft Connect that logout all the time over and over again. I coded EA app that works like **** while launching Battlefield 6 from Steam and cannot even update properly

  • SiRiUSCoOp
    SiRiUS CoOp (@SiRiUSCoOp) reported

    @Grummz it proves to me that people only get upset about AI for virtue signaling. They think they care about being on the "right" side of history, when they are the same ppl who accepted DLCs, microtransactions, live service games, Denuvo, story-driven, QTE, yellow paint, and Ubisoft (yes they get their own whole category)

  • j2001mj2001m
    john (@j2001mj2001m) reported

    @darkdeath174 @JezCorden Problem is that was the idea to start with, that now just Amazon gaming offering cloud for there own games or Ubisoft doing the same thing for ubisoft plus cloud For there own games or gamed they own the cloud rights to and so on i.e. It was Amazon GeForce now it now just amazon gaming cloud network for here own games, nothing more

  • AssassinoPedro
    Pedro (@AssassinoPedro) reported

    @terminallyOL The problem was that ubisoft filled the map with pointless collectibles made with low effort. I don't know about Crimson Desert but if most of it is quality side content that actually engages the player without feeling repetitive then it's better than ubisoft, if that's the case.

  • LMaraigne
    Laurent Maraigne (@LMaraigne) reported

    @MarioRGez_ @ilyamirox It's not a Linux problem. If Ubisoft doesn't make games for Linux, it's not because Linux is not capable of running games, it's because the mainstream OSes are more interesting from a business standpoint. It has nothing to do with the technical characteristics of Linux.

  • RealRobinGrant
    Robin van den Heever (@RealRobinGrant) reported

    @Ubisoft, your payment system @Xsolla is a menace. For the second time, this week, they failed to check out my purchase, and now days later are still trying to debit my bank account for a purchase that wasn't concluded. This is the second bank card I'm going to have to cancel because if your ****** service.

  • ZestyXIV
    Zesty (@ZestyXIV) reported

    @Actually_Tina This is a problem endemic to most open world games thanks in part to Ubisoft. I blame them for how mind numbing the the overworld content was in FF7R

  • Demonking8860
    Bert (@Demonking8860) reported

    @RavenMentore I agree the main issue with The Assassin Freed franchise is, Ubisoft constantly goes from character to character without giving the past characters a send-off or any information on what happened to them after their game.

  • MajHavoc70
    Maj Havoc (@MajHavoc70) reported

    @Ubisoft How about we get the service working huh??

  • Cow1en
    Cowien (@Cow1en) reported

    @Mattsuw I know its hard to be french or a dumbass, but clearly I am not attacking u? My problem is ubisoft putting t2 circuit points into a tournament only pretty much french teams have access too? Like wake up man, idc about yall well done for having a lucky bracket or whatever xd

  • apostate21263
    Apostate Aberrant (@apostate21263) reported

    @JoshuaTookes Maybe you should make it a series instead of a film. There’s only one problem: Ubisoft are massive *****.

  • Patton_Heasley
    Patton (@Patton_Heasley) reported

    @UbisoftSupport @ANNO_EN 25821850 is my case code I really want the issue fixed. The issue is changing the Xbox linked account connected to the Ubisoft

  • SameerK86726851
    Sameer Khan (@SameerK86726851) reported

    @NikTek It's called double standard . Story and animation are the problem of crimson desert and ubisoft are always trolled for that only not saying recent AC games are good or anything

  • xXRELUCTANTXx
    RELUCTANT (@xXRELUCTANTXx) reported

    @26ers_bp115 Ubisoft hires people to make a game. People making the game procrastinated. Decided to implement Diversity Equity and Inclusion. Made the character gay and black. Hired a fake historian to produce a history that would sell the broken game. A convenient lie for all.

  • CarlEdwards007
    Carl Edwards (@CarlEdwards007) reported

    @Ubisoft @UbisoftSupport you have the most useless, worthless authentication system on Earth. I have been stuck in a login/fail/password reset loop for more than a week. I am disgusted! I have wasted good money on something I can't use now. USELESS

  • mrbloodyawful
    MrBloodyAwful (@mrbloodyawful) reported

    @Ubisoft fix your bloody game for goodness sake man!