Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (65%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (4%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Colombes	Matchmaking	3 days ago
Mantes-la-Jolie	Online Play	5 days ago
Mulhouse	Sign in	6 days ago
Brussels	Sign in	7 days ago
Amane Aït Oussa	Sign in	9 days ago
Lorient	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OddlyDeath (@OddlyyDeath) reported 2 minutes ago

  @Rainbow6Game @Makeship Meanwhile my basic *** curse words get me labeled disruptive and slapped with bullshit Go **** yourselves, Ubisoft. Your moderation is a pathetic ******* joke. Maybe that hacker shouldn't **** off maybe you sorry *** clowns should **** off instead. Fix your dogshit system

• 
  Paresseux Reaper (@reece_reaper) reported 9 minutes ago

  @Swurv__ This is the type of comment that is told to companies like Nintendo, ea, Ubisoft, and 2k, “just ignore the flaws and problems and put out the same game every year don’t worry about the *under appreciated* gamers who don’t want a copy and paste! Just ignore them and keep doing it”

• 
  Radivm. (@Radivm_) reported 10 minutes ago

  @UbisoftSupport Why is it every time you fix one bug, you create a new one. Ubisoft won’t even open anymore. Brainless developers

• 
  Der Ältestenrat (@bunchofnumbersD) reported 11 minutes ago

  @BadWolf90_ They complaining about the repetetive ubisoft formula. If a game does that good, no Problem but rebirt has one of the borings sidequest ive ever had to do

• 
  Anggelo Consiglieri (@AnggeloC95) reported 12 minutes ago

  Hello @UbisoftSupport , I am trying to create an account because I already own Assassins Creed Black Flag Resynced in Steam. Each time, a message that says "There has been an error, please try again later" appears in the Ubisoft web. What can I do? I don't want to refund the game

• 
  RM's Gallery of PLAY (@GalleryOfPLAY) reported 12 minutes ago

  Yup, with DLC, it took me around 260 hours to beat. It’s also the most bloated game in the series with the most repetitive content. Many people will champion it as the best in the series or in the RPG series, but I’m think it’s some weird nostalgia or a similar attachment that people got to specific things during a period like the pandemic lockdowns. I found it to be uninspired and watered down. I played it out of inertia. I kinda regret I did. I should take better care of what I put my time into. The only redeeming aspect was the DLC that puts you in the midst if an actual ISU civilisation. It’s the only and most direct ISU content the series has ever received, but even that got repetitive and boring fast. The problem with Ubisoft games is they show everything the game has to offer in the first 10-15 hours. By then you figure out how many of each activities, power ups, colletibles, etc. are and you can easily figure out the game can’t have any gameplay changing surprises, because itms strictly confined in these aspects.

• 
  FRANCISCO (@papajones_31) reported 15 minutes ago

  @Ubisoft Plis Fix your dam game, AC Black flag, I can do parkourt without my screen get freeze every single time

• 
  MR3D-Dev (@MR3Dev) reported 17 minutes ago

  @G_Assassin90 The problem is that it was made by Ubisoft Quebec. They can't hold themselves to go full millennial when writing

• 
  BLSR (@xshblaser) reported 19 minutes ago

  @FabiannMorgan lmao people having problems on their own and blaming Ubisoft or the game

• 
  Viking ✊ (@goteach_Denmark) reported 19 minutes ago

  @AdnanRiaz9 Extremely disappointing news. Way too many historical occurrences .. Quantic Dream (**** you forever, David Cage), Ubisoft and their ***** culture etc. This seems to be a nearly all encompassing issue with French studios :(

• 
  Anarchist59 (@OnePieceofWax) reported 26 minutes ago

  @Ubisoft reboot the watchdogs franchise as the modern day assassin creeds story. Problem fixed 👍🏼🫡 hire me for more bomb *** ideas

• 
  Amazingly Average Ray (@AmazinglyRay) reported 26 minutes ago

  Idk. People would just say - AC clones. The issue with Ubisoft games is never the aura or the visuals. Worlds they make are great. It is the copy paste uninspired gameplay expanded over way too long runtime.

• 
  Jamie J. (@JamieJ79749678) reported 27 minutes ago

  @Ubisoft This is outragous! I cannot login to my account ANYWHERE and keep on getting stuck with loops of needing to login to even submit a case. By now this is so annoying I would have canceled my subscription, but even for this I need to login! Your suppost is not helping!!! WTF!

• 
  Neku Eugeo (@n_gineering) reported 27 minutes ago

  @LegendaryYOBY Ubisoft is it's own catalog, same with GTA, and EA play. PS isn't day and date it's like 2-3+ year old games Xbox cannot keep putting their first party games day and date on the service

• 
  Extremadura blaugrana (@Superbarsafan) reported 28 minutes ago

  @Stormy977182671 @kikegames97 @Ubisoft Hell no. Combat with Yasuke is weak and Naoe is kind but not fluid enough. Parkour was broken at launch.

• 
  Hiccup H. Haddock (@ChiefOfBcrk) reported 37 minutes ago

  @YousefFarra26 @xShephardx @Ubisoft What is the problem using two words?

• 
  BoloTac (@BoloTacYT) reported 39 minutes ago

  @HollowPoiint The convenience of just turning it on and playing. PC it's update this. Update steam. Update invidia drivers. Restart pc. Turn on game. Login in to Rockstar launcher ubisoft launcher. Installing shades. Fuckkkkkkkkk

• 
  Ismail Farooq (@ismailfarooq5) reported 40 minutes ago

  @SpoitUpdates @Ubisoft @Rainbow6Game But u have a mask, so what's the issue?

• 
  Vex (@TheDarthVex) reported 41 minutes ago

  @DeathlyPrice And Ubisoft to crash and burn with it, finally!

• 
  keworrk (@keworrk) reported 41 minutes ago

  @MallowTheQueen True but ubisoft always prefer to give up fast on something with potential to go back doing remakes after remakes. XDefiant was the fps game we all wanted, jus needed some time to fix everything. If only we could do something to have XDefiant back

• 
  PBG_number1 (@PBG_Number1Fan) reported 41 minutes ago

  @FatWalrusKing @Ubisoft "actually broken heroes" juren is actually broken pal

• 
  Rose • 🏴‍☠️ Black Flag Resynched (@ellaplush) reported 47 minutes ago

  ''Your devoted Husband, Edward James Kenway.'' **** you Ubisoft I WASN'T READY FOR THIS ****. MY HEART IS BROKEN, AND IT'S YOUR FAULT.

• 
  luqman azhar (@luqmann_azhar) reported 50 minutes ago

  how else can I play assassin's creed without using ubisoft connect? it's so ****, this past 2 weeks only it's been down 2 times, can't login for days, wtf!

• 
  ⧼⊰浪⊱⧽𝙉𝙞𝙜𝙝𝙩𝙨𝙝𝙖𝙙𝙚𝙍𝙤𝙣𝙞𝙣⧼⊰浪⊱⧽ (@Shaded_Ronin) reported 51 minutes ago

  @kittischmitti Hot take, the choices in Odyssey robbed Kassandra of having her own actual character at times, and thus when Ubisoft forced a choice the player didn't make it, it only made the disconnect worse. If I wasn't suppose to be a ******* ******* around Greece why give me the option Ubi?

• 
  amin mn (@aminmn09) reported 53 minutes ago

  @MitchHasWAP @RaiCadis2211 @TimoTweetss the problem with ubisoft game nowadays is that they blow everything that are interesting in the first couple of hours and then it quickly become a slog... look at ac valhalla, at first it is interesting and then it become mind numbing boring when it is about fulke

• 
  Xīn Zǐshā (@wuxinzisha) reported 54 minutes ago

  JESUS ******* CHRIST. Logins don’t equal income for Infold y’all have got to stop talking out of your asses. If a live service game isn’t making money, regardless of if people are logging in, it won’t stay online. Ask Ubisoft about their live service game they shut down last year

• 
  แท็คซ์ Tax (@LegalizeTax) reported 54 minutes ago

  I doubt even Gabe could fix Ubisoft (because it's publicly traded)

• 
  YANG_93 (@THEYANG93) reported 56 minutes ago

  @vgfytschool The day 1 thing is just an excuse to still **** talking Xbox. Gaming press is not having the same energy with Ubisoft and it's service, they released the black flag remake day one and no one is worried or complaining.

• 
  Cpt_FoxMox Offical Vtuber.| Pre Debut (@Cpt_FoxMox) reported 56 minutes ago

  @mikumonk @alexistexan2015 @Pirat_Nation Linux is noob friendly. After 2-3 years on it, the only issues I have ran into is games that use certain kernal level Anti cheats. I personally haven't seen any other anti cheats not work. The only exception is the one Ubisoft uses for certain games but that's because Ubisoft.

• 
  Its_Jmoney814 (@Its_Jmoney814) reported 58 minutes ago

  @Ubisoft fix your game got another bug in assassin creed black flag resynced