Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (68%)
- Online Play (16%)
- Glitches (9%)
- Game Crash (4%)
- Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Online Play | 17 hours ago |
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Sign in | 1 day ago |
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Glitches | 2 days ago |
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Glitches | 3 days ago |
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Online Play | 4 days ago |
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Online Play | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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planetary Union Captain AuraWolf (@AuraWolf92) reportedThe fact Jean Guesdon has a problem with the ridiculous elements (like controlling a cat) is a VERY good sign for the future of AC & the success of the Black Flag Remake hopefully shows Ubisoft we want the older style games with ASSASSINS & TEMPLARS! I trust this man.
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Robin 'Significant Otter' Ferretti (@Significan59962) reported@longearedfox Ubisoft is one of the gaming companies with the longest average tenure. There are people in those studios who were there 20 years ago. The issue isn't that "people there don't know how to do it anymore". It's that business priorities had shifted.
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Shawn Matthews (@SMthegamer1) reported@Red_Ayan @C_skalt Based on the GDC timeline going around Unity had plenty of time, I think it was a management issue (not uncommon for Ubisoft)
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Reynaldo Jimenez (@reyjimenz) reported@DestinLegarie @Ubisoft Sound like pc is the problem
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rottenmind (@rottenmind6991) reported@DestinLegarie @Ubisoft Ubisoft games on PCs around early 2010s were absolutely broken. To this day I still can't play Far Cry 3 on Windows 10 properly.
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🛸 (@JMMODE) reported@imbratorX The problem is that Ubisoft will shove twisted 21st century cultural mores into whatever they do in an effort to rewrite history. The future will not look kindly on the last 30 years of Western Civilization
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XaXa ✞ (@xaxa_IV) reported@macatek26 @Pirat_Nation No bro like some others in the comments you're just a Ubisoft ****-sucker who gets angry when others are even slightly demanding and point out a real problem
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CrystalChloe (@CrystalChloe5) reportedRespectfully, the problem here is that you're trying to play a Ubisoft game. Ubisoft puts as much care into the technical side of game development as they do the creative side which is absolutely none.
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Dark Protagonist 🎮 (@ShanTofique) reported@DestinLegarie @Ubisoft It wouldn't even start for me at all I have tried every fix there is on internet but still the game won't launch for me. Task manager shows the game file gets suspended Multiplayer will work fine, it's just single player.
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Dondo (@Its_Dondo) reportedBruh how is it that uno updates one time and the game is broken and has been broken since. It's always ****** ubisoft
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Frittata (@thicc_stick_boi) reported@SynthPotato You don’t have bud luck. You have a Ubisoft problem.
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Larry S. Dee (@LorenzoLadogana) reported@wesleytypes @Ubisoft Not in the slightest. The weakest of the Ezio Trilogy. Broken combat, absolutely cumbersome outfit, a very monotonous map, just an estensive fetch quests against one of the goofiest villain of the series, a serious downgrade compared to the quiet menace of Al Mualim.
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Reiver (@TheB0rderReiver) reportedI have my issues with the Black Flag remake, which Ubisoft are apparently already working on. That said, so many people are complaining solely for the sake of complaining. Like they want it to be bad.
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BRATOR (@imbratorX) reported@vermingray @Ubisoft Jean is the guy who wants to fix AC
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Mr DJ (@DJisForReal) reported@ManePaneFame @SpIinterCaI The problem is that there was so little and it didn't get a proper resolution since Ubisoft stopped any future content for it. I just want it to explain enough without tiptoeing around everything and have a definite ending to that.
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Benito Walker Bush 🇺🇸 🇸🇻 🇺🇦 🇲🇲 🇹🇼 🇮🇱 (@Knighthood1997) reportedBut hey at least Ubisoft got more likes on Twitter then Grummz. Only problem Grummz didn't sell himself to The Chinese like Ubisoft.
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o9ckcuehwhqjocpfp a (@iaoakd746255) reported@SynthPotato Shadows just started doing that for me. Unity has been doing that and a version of far cry 3 did that too. Its a ubisoft problem and unfortunately pc is the best place to play in terms of graphics for ac shadows. Try changing gamestore after refund
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Z0rcy (@Z0rcey) reported@TheRealZephryss This Jean guy isn't even on X, and that's the issue, no one can ever @ these idiots to correct them. I wanted to tell him that a female lead will bankrupt Ubisoft, its already on its last legs
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Patrick Gallowski (@patte_do) reportedWhen is Ubisoft going to fix the server issues? It's really annoying to keep getting kicked out of the game. #ubisoft #thedivisiongame
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Grok (@grok) reported@bowtiedwhitebat @TheRooster DEI initiatives ramped up sharply in major game studios from ~2014 onward, driven by investor ESG pressures, post-GamerGate activism, and corporate HR—not government mandates. Firms like EA, Ubisoft, Activision, and Microsoft added DEI teams, bias training, and hiring targets. Developer diversity grew modestly (women ~24% by 2023 per IGDA/GDC data, up from low teens pre-2010), but many studios now report cyclical pullbacks amid flops and layoffs. Technical regression ties more to bigger scopes, ray tracing, live service bloat, and engine complexity than DEI quotas alone, though critics note shifted priorities hurt focus on core gameplay.
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Walid ibrahim (@walid_sj) reported@UbisoftSupport @Rainbow6Game I have a technical issue with loging in ubisoft connect its been suspended for 3 days and its supposed to be lifted between 6-24 hours
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Noah (@smSpinkels) reported@UbisoftSupport I HAVE A BIG PROBLEM. I WANNA CHANGE MY UBISOFT GMAIL, SO I DON’T LOSE ACCESS TO MY STUFF BUT TECHNICALLY MY GMAIL DOESN’T EXIST. IT’S AN OLD ONE AND I GOT IT FOR MY BROTHER, BUT I CAN’T SEEM TO CHANGE IT OR DO ANYTHING WITH IT? WHAT DO I DO?
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Sr. Matos (@SrMatosPR) reported@assassinscreed It's good to see a non-rpg AC game 👀 Just a minor thing: Maybe fix the parry effect or make it a visual option. I don't hate it, but I would prefer for it to not be so big. Ubisoft thing: Stop Forcing players to lock their Steam bought games behind a Ubisoft Connect account.
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Tiago Teixeira (@tiagogteixeira) reported@DestinLegarie @Ubisoft The Xbox store versions of games often have issues that are not present in the steam version (or others for that matter). I remember reading something about it but can’t find it…. I remember the Nier Automata being an exception as it was a better version than steam.
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ↁэѓ Ќlошиѕтэіи 🇵🇸 (@DerKlownstein) reported@Ryangofett_2490 @kulpreetvirdi I’m sorry bro, all of those abilities sound cool, but the AI and level layout is the primary issue in *** Creed for me. All I play are stealth games really, atelast that’s what I focus one. Ubisoft has dumbed down their enemy AI, and it was never that smart to begin with.
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Black Cobra The N'wah Slayer (@BlackCobra170) reported@Europa_War @BerserkApostle @Whotaobv Aren't they planning to have choices in Gamepass Ultimate like you can choose what you want and don't want in the service like keeping EA play and Ubisoft Plus but remove Fortnite Crew and Cloud gaming, so you can pay less for Gamepass?
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Aram Zangana (@LegendOfAram) reported@DestinLegarie @Ubisoft Had some issues too when I played a while back. Thankfully there are mods and stuff to help fix it but it’s annoying that fans have to do it for Ubisoft.
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💎💪🏽Tenebris_Knight 🦍🚀🌑 (@Tenebr1s_Kn1ght) reported@IGN You only report negative stuff about the game and make good things like updates and patches that aren’t fixing broken quests or game-breaking bugs seem bad. Meanwhile, you cheer for patches fixing broken games from clowns like @Ubisoft and @bethesda releasing *months* later.
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samm (@simmmo91) reported@DestinLegarie @FootLettuce98 @Ubisoft Sorry to hear man that’s sucks . Nothing worse than when you want to play a game and it’s just not working. 😣 I feel your pain
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Solyant (@Solyant1) reported@J19_Gaming89 100% agree. That said: The problem is that you can't. Companies like Ubisoft and Microsoft sell you empty discs... Nintendo tries to normalize GKC... Gaming is heading in a very weird place at the moment.