Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	4 hours ago
Guénange	Online Play	2 days ago
Chennai	Sign in	4 days ago
Craponne	Matchmaking	5 days ago
Berlin	Sign in	9 days ago
Brussels	Glitches	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nick (@nickomode) reported 8 minutes ago

  @UnfeelinMonster @TitaniumRolo TCSG is a huge issue on console, especially since Ubisoft has no idea how to actually detect Cronus players

• 
  BasilJ (@BasilJ60776) reported 8 minutes ago

  @PigeonGoGaming Ubisoft does this. Ea games does this. Almost every company does this, but now you virgin ***** have a problem with it?

• 
  Oliver Darko (@oliver_drk) reported 9 minutes ago

  In the last 12 months Ubisoft, Embracer, Xbox, PlayStation and TakeTwo all laid off employees. That's bad enough, although it doesn't mean PlayStation or TakeTwo face the same existential problems as Ubisoft, Embracer or Xbox (which is now a 3 cents per dollar company).

• 
  RoboticsDave (@DavidLo05086582) reported 10 minutes ago

  @Sora_1303 @jondelarroz Alexios. That one of the reasons people preferred kassandra. She was actually only supposed to be the main lead but Ubisoft thought people would have an issue with just her. This was way before they started pushing females in a lot of games

• 
  abby 🇧🇷🎰 (@nokkFMG9) reported 13 minutes ago

  as much as i miss siege (and trust me. i do, a lot) the cheating problem will never get fixed and ubisoft will continue to shoot themselves in the foot any chance they get

• 
  LiQuiiDICE (@MrJHTheron) reported 15 minutes ago

  @Ubisoft @Rainbow6Game what is this matchmaking??? Im getting champs on my team who go negative every single game? Im cooked for this season for someone who either duo qeues or solo, fix the matchmaking or at least ban the cheaters on South African servers

• 
  Alex (@Hyenu2) reported 19 minutes ago

  @TheGodlyNoob According to Ubisoft they have a anti cheat and working to fix everything by year 30 season 4

• 
  Whinetaster (@VictoryParaDice) reported 21 minutes ago

  @masktranslator @ChibiReviews As with so many cases where initially they are part of the resistance until it becomes profitable enough to be part of the problem. There's worse tho, like those that are against Stop Killing Games in support of Ubisoft and lobbyists, while thinking they are on the gamers side.

• 
  AgentofChaos07 (@AChaos0790849) reported 28 minutes ago

  @Radios4Freedom @alphafox No. That’s why it’s single player and I own it physically. You only have that problem if it’s EA or Ubisoft games. Even then there are ways around it.

• 
  Freaky Feet Conniseur (@FreakyFootFight) reported 28 minutes ago

  @The_Chris_Dixon @2MilimeterPeter @ray_ray200108 it depends of course, EA and Ubisoft usually discount their games heavily after the first year or so, but the problem is that, if digital is the only option they have no reason to discount it digitally since they don't have to compete with the physical version being cheaper

• 
  BrittanyK🌸 (@BrutalXBrittany) reported 31 minutes ago

  @UbisoftSupport @Ubisoft please tell me how to fix "bad service reason" I cant play ranked and have a outrageous ban because of it. It constantly kicks me

• 
  A Real Villain Story 🖤🗡️👹 (@DDMommu) reported 32 minutes ago

  @Ubisoft fix yall for honor servers WTH y’all try to update the game that’s been out for years, but ain’t fix the servers seriously ?

• 
  aaaaaa (@etjzetjezerikrk) reported 34 minutes ago

  @Ubisoft Why do the free Ubisoft+ trial for only 5 days, when no one is even talking about ubisoft? I didn't even know you had subscription service, would have tried it. It's like xbox doing a shadow sale last week. Or Marathon doing a stealth free trial. It's like u guys dont want money

• 
  Ultima (@UULTIMAAA) reported 35 minutes ago

  @Rainbow6Game Some **** game you’ve had frame spikes on your game for the past 2 months fix it, your Ubisoft connect doesn’t ******* work properly, can’t even invite people to play with. Just get rid of the game as a whole and revamp everything. **** game, killed itself 6yrs ago with house rwk

• 
  The Chaos Lounge (@chaosprimeZ) reported 35 minutes ago

  This person is talking about GDPR. GDPR forces companies to destroy data after there is no use for it. If there is a purchase on the account, GDPR allows that account to remain active. Ubisoft issue is precedent to this when they announced account closures for accounts with nothing on them. As such, GDPR wouldn't apply here. Finally, this was in effect before GDPR even came I to effect. The more you know

• 
  Natey J (@Nate_Jute) reported 36 minutes ago

  @Ubisoft why is it that I have to sit here for an hour and a half waiting for your games to load anything I have to restart my computer multiple times and then it might load fix your **** fix it now I'm about to just delete everything off my computer that has anything to do withu

• 
  Pety♡ (@soraaayyya) reported 38 minutes ago

  Can you fix your **** as game? @Ubisoft @UbisoftSupport @Rainbow6Game

• 
  Shadow7Angel (@UEGShadowAngel) reported 42 minutes ago

  @Sakerift @vuullets I mean it’s all a management issue. Bungie at their peak had 1,600 people and the only thing they could showcase is one game lol. Ubisoft runs over a dozen different things, BioWare at one point ran different things, activision runs multiple things, etc etc

• 
  Dean (@deaniswho) reported 46 minutes ago

  @GermanStrands Why are the visuals so buggy? Ubisoft should fix this

• 
  Yeti_sa (@Yeti_Mc23) reported 46 minutes ago

  Thought id give ranked a try haven't played in a few days, first game is two wallers floor banging, i said with this new system that cheaters would be more visible since ranks are tougher to get and my points been proven @Rainbow6Game @Ubisoft please fix your game you losing it.

• 
  Phaeton (@Phaet0nn) reported 47 minutes ago

  @Pirat_Nation Ubisoft thinking the story is the problem the game is not selling, is exactly why the game failed. They are that stupid.

• 
  kr.yptic (@KrypticR6_) reported 49 minutes ago

  .@Ubisoft FOCUS ON FIXING THE CHEATING ISSUE PLEASEEE. Siege should focus primarily on the cheater problem right now, **** balancing changes, **** events and new skins. I know it’s not that hard because ubi has done really good the last 2 seasons (for the most part) cheaters would get banned often and manuals were a thing.

• 
  Eoin (@eoinyeo) reported 51 minutes ago

  @GarladorJones @thegamingmania1 @WolfgangMishima Apple are the Sony in this scenario, and again, would not fall on their lap Just like Ubisoft or Konami delisting a game/demo is not Sonys problem

• 
  TheDezembro (@TheDezembro) reported 51 minutes ago

  @RealLifeFakeWiz There was never a win factor for this. It's like saying "we lost" when we kept buying Ubisoft games after 2016 when they announced their single player live-service model for future main-line titles. We can look at how they're doing now - it's not a win. Of course it's not a win for us either but the point is that it's not a win. They'll all ******* implode soon while we keep eating what the independent market puts out + the few game studios that still give a damn. Though I do wish people would finally learn the ******* lesson: All the good will we ever gave these companies thinking "this is fine, they'll hopefully do better" is leeway that they don't deserve. Remember that when they come for our "Digital Licenses" too. Because you can bet they ******* will. They don't want you to have access to *anything* that they can't monetize.

• 
  Mark (@MarkMannX) reported 52 minutes ago

  @ChrisAvellone @ModernVintageG I still think someone like your team should be running Xbox since you guys generally have more of an understanding of the industry than a young outsider like Asha does. That and your team actually decades of industry experience VS Asha who's basically my age and seems to be an nepobaby AI bro. Mind you I have nothing against Asha, and I like that she's (hopefully) more open than Spencer's team was, but judging by the massive amount of layoffs with no follow up, either Phil Spencers team REALLY ****** things up by buying Activision and Bethesda, or Asha just doesn't know how the games industry works, both of which I can see as likely. Satya Nadella and Phil Spencer are more to blame than Asha. Mind you I don't think Spencer was evil, but rather I think Nadella has wanted to kill Xbox for years and Spencer had a toxic but positive mindset that allowed culture wars and wasteful spending to destroy the Xbox division. One of the dumbest things Spencer did under Xbox was not courting developers in 2019 when PlayStation canned Japan Studio and forced third parties to outright cancel games since Jim Ryan was a ******* idiot who had a personal dislike of Japanese games. Instead Nintendo and Valve took up those games and established new relationships with third party developers and made a **** ton of money because of it. Xbox could've easily put away the dumb virtue signaling **** on social media, and made a ton of money by taking these weird games made by talented developers and worked with them to bring more games to the platform. Instead Xbox is on the verge of death and now the industry suffers as a result. It wasn't the outright worst thing that Spencer did since that was buying Bethesda and Acitvision in favor of building in house talent, although it's part of the same systematic problems that Xbox had. Basically I think Spencer wasn't the right person for the job, since he couldn't reel in the people who needed to be reeled and hired the people who needed to be hired. Spencers problem was that he thought that he had an ultimited budget and could buy Acitvision, Bethesda, EA and Ubisoft while shutting down smaller studios like Tango even when they have hits because Call of Duty makes more money than Hi-Fi Rush even if Hi-Fi Rush cost a fraction to make. While forgetting that Satya was going to shut down Xbox when he took over. This isn't me being a hardcore sweaty gamergate chud, but rather understanding the industry and have the basic understanding that not every game is for everyone and that those that try to make every game into GTA are bound for failure. Sorry for the rant.

• 
  Roegamaniac: Brother of Positivity 🇵🇷 (@roegamaniac) reported 52 minutes ago

  @MGR_Chille Yeah but this is like Helldivers, MS and Ubisoft don't have actual region locks tmk and lot of cross plat games like Street Fighter 6 dont need PSN. The biggest problem here is Sony refusal Expand PSN and push regionlocks, gatekeeping more 100 regions for no reason.

• 
  Backrooms Bar (@BackroomsBar) reported 54 minutes ago

  @SpoitR6 The game is a hollow shell of its former self. It's a shame to see it go, but Siege is officially on its last leg. @Ubisoft are intent on seeing this title die; I can only imagine they're going to release a Siege 2 for $90 plus a sub service to continue playing with OG Features

• 
  poly (@polywav_) reported 56 minutes ago

  @Ubisoft @Rainbow6Game @UbisoftFR Please fix your game, if my game crashes one more time I will be putting a .44 magnum to my head and I will be pulling the trigger. Thanks, polywav

• 
  MidgetGoneWild1 (@Jeremy89254601) reported 59 minutes ago

  @Ubisoft is prioritizing PC over console for the next upcoming season when it comes to cheaters using recoil scripts, when console is a lot more affected by this issue; so why the hell do console players have to suffer another season with players using recoil scripts? 🙄

• 
  Damienッ (@IntoprR6) reported 60 minutes ago

  @SpoitR6 The issue is they NEED TO rebuild the game on a different engine, then the anti cheat would be up to date. Even tho Ubisoft HAS the money to do this they won’t. Somehow they think it’s a good idea to let their biggest tittle die due to cheater.