Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maracaibo	Sign in	1 day ago
Soacha	Sign in	3 days ago
Nice	Sign in	3 days ago
Brasília	Sign in	4 days ago
Fort Plain	Online Play	6 days ago
Greater Noida	Game Crash	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🔞LORITO ENLOKADO (@unchained_hound) reported 8 minutes ago

  Spindle and Glitch have more in common with Devolver Digital than they do with Toby Fox or Ubisoft.

• 
  𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported 11 minutes ago

  @villixe2 @Ubisoft Rohankar repack is available on Internet archive. Running in windows 8 compatibility mode worked for me to fix menu bugs and glitches and the game is quite smooth. It's just a shame non PC players can't get the og

• 
  Vince (@TheLunarTears) reported 11 minutes ago

  I'll give Assassin Creed Mirage a chance *ubisoft cloud save error and pop ups like a touchscreen menu in McDonald's* Yep that's an uninstall...stubbs the zombie it is then

• 
  SaptarajBorthakur (@Saptaraj1998) reported 12 minutes ago

  @Ubisoft @TheDivisionGame Stop the bad updates.. We've had 3+ in this event, people loved infinite Ronin bugs for keys in to give them in donation, but you fixed it & killed the fun. Fix hackers in EVERY DZ/raid game..Ditch EZ anti-cheat for something better... Pls.. #TheDivision

• 
  Zea (@oZea_TTV) reported 16 minutes ago

  @LUCKYY10P The whole extraction shooters genre is bs I never thought it to be sustainable because Old Ubisoft already solved the problem, man they were something they made bangers like Division 1 and Siege but anyways Dark Zones in Division was the OG extraction shooter

• 
  Rainbow Six Mobile (@Rainbow6Mobile) reported 18 minutes ago

  @UbaidSomehow This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

• 
  𝐑𝐀𝐌𝐀𝐓𝐓𝐑𝐀 (@Ramattra___) reported 22 minutes ago

  @UbisoftSupport @Steam Remove the mandatory Ubisoft Connect login for games bought on Steam and things would already be so much better. Even better, just get rid of Ubisoft Connect entirely.

• 
  Zea (@oZea_TTV) reported 23 minutes ago

  I commented on Lucky’s post saying Old Ubisoft already solved this problem just look at The Division, it was the original extraction shooter with the Dark Zones where you can actually go and take your loot that you earned from anywhere else in the game like PvE or other PvP 2/6

• 
  Renish Siyodia (@sarcastic_gujju) reported 23 minutes ago

  Day 2 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

• 
  B r o c c u u u u u u u u ~ (BLM) (@BroccuChan64) reported 23 minutes ago

  @LightOfEtro @ForeverPhysical @Ubisoft You part of the problem

• 
  0ni (@0nikamo) reported 25 minutes ago

  @ValyrianFPS @Ubisoft Ubisoft Connect saves login token like any other service challenge IMPOSSIBLE

• 
  exe (@3v____Xeqtr) reported 25 minutes ago

  @yoxics I really don't care what this loser does. He has a pathological problem. Just re-ban him, stop letting him cosplay like a pro it's disgraceful to my culture. @Ubisoft

• 
  Landon (@landon_va) reported 29 minutes ago

  @enigmoron @TheHiddenOneAC The most Ubisoft could change is very minor details, sure. They didn’t just go in and completely fix people’s supposed complaints with the parkour, that’s not how game development works

• 
  SpotZet (@SpotZet) reported 29 minutes ago

  @WolvesEsports Thanks to Ubisoft for their terrible management. They've denied visas to many players. You esports teams are the ones who should unite to improve the game and its management. But since only you are affected, other teams don't care. Siege's biggest problem is its lack of empathy.

• 
  w (@Wwweffpo) reported 31 minutes ago

  @SuperSisi Someone who's hiring have the same ideology and hire him, it's the reason company like Ubisoft is crumbling hard. They pushing their ideology into the game and now their game is just bad Right now SONY too Ever since it move the headquarters to the US they're having issues too

• 
  ty (@thetyl0413) reported 31 minutes ago

  @UbisoftSupport @Steam 11 times out of 10 the problem is with Uplay tho

• 
  Ned Griffin (@Ned_Griffin) reported 33 minutes ago

  I think a lot of the issue might be coming @Ubisoft from all the constant little popups and notifications.

• 
  Etchebest (@SwitchSurcote) reported 34 minutes ago

  @ReadySetFire123 @Goldxn_Violin Yeah the amount of stuff to do in the game is a big issue, it really is the poster child for the bloat in Ubisoft games

• 
  ABCD😂 (@NivekNairda) reported 34 minutes ago

  Ubisoft Connect constantly asking me to re-login and renew my password is ******* stupid

• 
  thatmanwavez (@thatmanwavez) reported 35 minutes ago

  @InsiderGamingIG The possibility of XDefiant ever coming back is so slim just simply due to how badly Ubisoft has handled their titles over the past decade. If it somehow ever makes a comeback they really need to market the game and fix netcode for starters.

• 
  PaTryk_Gracz0l (@patrykgracz0l) reported 39 minutes ago

  @UbisoftSupport @Steam funny that isnt a problem with any other non ubisoft game, detele the ******* launcher requriement

• 
  Misfit (@MisfitOneFour) reported 39 minutes ago

  @Please50Hold Cool, but theres 2 other platforms that dont really get to enjoy the multitudes of indie development. You cant say that when companies like ubisoft exist and killed off AC, or the Tom Clancy name. Or how BF, Halo and CoD lost indivuality and now are live service slop.

• 
  Freaky Feet Conniseur (@TheFreakofIriam) reported 40 minutes ago

  @glunkinator @WeebGodBtw Yakuza 0 and 3 were delisted and worse unoptimized versions of them were sold for $60 instead Ubisoft games now force a Ubisoft account login The newest update of RE4 like a month ago added anti-piracy DRM which makes the game run worse I do not wish to support this

• 
  Frogge (@__Frogge__) reported 42 minutes ago

  @Ubisoft @UbisoftSupport @UBlSOFT My support ticket is being ignored and closed for 3 months already I beg you please god please help me. Case: "25234150" I haven't received ingame rewards - the agent keeps trying to list a bug on a bugtracker that isn't relevant to my issue.

• 
  Misaka (@misaka_railgun3) reported 44 minutes ago

  @OutKse @optmistichuman @Ubisoft Idk how to say this but the real issue with the hidden blade combat is that the original had it but the remake doesn't. That's literally it. It's not "a faithful remake" like Ubisoft claims. That's why ppl are upset. If the original didn't have it ppl won't care like with Unity.

• 
  eA asuno (@asunoaim) reported 52 minutes ago

  @yokailoner @Chhesto @LZqAIM game was great, unfortunately was plagued with lots of issues that took a while to fix until eventually ubisoft cut funding

• 
  Lugo (@FrancoLugo42) reported 54 minutes ago

  @Ubisoft @UbisoftSupport can y'all fix the game cheat for siege on the steam deck. It would be nice to play online if the game cheat wasn't in the way.

• 
  name (@falconwing664) reported 55 minutes ago

  @villixe2 @Ubisoft It’s frustrating because it’s mostly just the lighting that’s the problem. Plenty of the other changes are quite nice but the lighting is just too much. Original should be available regardless, hopefully all the noise gets attention. We AC3 fans have it rough.

• 
  Fabio Moreira (@FabioMoreiraoks) reported 55 minutes ago

  where the time goes up to 2 minutes, and normally they appear within 40 seconds! I'm giving my opinion because it's incredible how @Ubisoft rushes to fix bugs that can help players, while keeping the bugs that hurt them!

• 
  Straw Hat C’s (@RaffyStick) reported 58 minutes ago

  @P_karti777 @ItsRatioGod @Dexerto The problem is, the majority of AAA games aren’t justifying that price increase. I’m okay with paying $70 for games with a substantial amount of soul filled content with minimal bugs. Ubisoft, EA and Activision have no business being $70 nvm $80 imo