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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (22%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Burgkirchen an der Alz |
Online Play | |
 Harleysville |
Sign in | |
| Katy |
Sign in | |
 Contres |
Glitches | |
| Bielefeld |
Online Play | |
 Uzyn |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Pixel
(@CheaterTM_) reported
@UbisoftFR @Ubisoft Fix ur ******* game all time i need restart my game due i got mouse bug (mouse dont want focus ur game)
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Nanda
(@nandrovic) reported
@UbisoftSupport Hello, i have problem logging in ubisoft connect because i forgot what the email i used back then in about 5 years ago, can you check the DM
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Tomadachifan69
(@OtoGustavs) reported
@UbisoftSupport Hi! I am having problems with the "wrong code" thing. I am playing on Xbox series S and my phone model is:Redmi 8. And my Ubisoft account username: CardiacMedusa62.
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Yash Tiwari
(@YashTiw83922571) reported
@UbisoftSupport Ubisoft Please perform a maintenance in #trialsfrontier also.players are facing problems and game seems to be dead .plz fix servers for the same..........
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SkyeCaster
(@SkyeCaster) reported
@TheDivisionGame I'll Just Post again, since it doesn't seem like those who created the game and messed it up themselves want to help a fellow supporter out. I've completely deleted Ubisoft and uninstalled and verified the game several times, every single outcome is Instant crash near Countdown🤬
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Cal
(@CalexOnline) reported
@PlayXDefiant For Players with log in issues - IF you have a friend in game and logged in - join via the UPlay App. Could help you create a stable connection to the servers.
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rizz king
(@BCGamesOfficia1) reported
@GeoKnowsBest same with Kojima's game reportedly. I'm not gonna say Stadia didn't have issues, but Microsoft absolutely had a hand in killing it. Luna is their next target (presumably if they go after Ubisoft)
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Words | Golden Sun
(@TNEQL) reported
@pcgamer Ubisoft's interpretation of "improved" probably means significantly more grinding and monetisation. It's a live service game. There's no reason to believe it will ultimately be anything of value. Which is sad, because the devs have no doubt worked very hard on it.
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Lrbearclaw
(@Lrbearclaw) reported
@th3jmanx @RickKackis This isn't the first time they "dipped their toes" in. They dove into this back in D2Y1 and have offered it on the Battle Pass for years now. They decide how bad the grind will be then offer a solution (via money) to the problem they made. This is out of the Ubisoft playbook.
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ShenRioKuma
(@ShenRioKuma) reported
I can't do anymore @Ubisoft Betas anymore. The NDAs are annoying. You can watch streamers content to actually see any issues to fix. That's smarter than text feedback. Then when we do play them, the devs blast your screen. Letters and numbers everywhere the whole time. Literally.
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🌹👻 OggyGhost 👻🌹
(@OggyGhost) reported
@PlayXDefiant @UbisoftSupport @Ubisoft got invited to XDefiant but can’t get a full game or struggle to get onto the server, I either get error code FOXTROT-01 or the game shuts down I’m playing on Series X
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First
(@firstfantasyxiv) reported
@mgills88 @bullognia @destinytrack What problem. You are the third person to say this. This isnt a ubisoft game with tens of hours of filler sidequests. What problem is artificially enduced here. And why would you *want* more blue wearing, no exotic having, no guide watching noobs in *endgame content*
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Chloe Snead
(@ChloeTsunami) reported
@UbisoftSupport It's too bad that Ubisoft Connect is acting strange. It won't load the news section. And when I try to look for someone to join my session in Far Cry 6 it fails every single time. Like it's broken and not going online.
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Julius Gribovskis
(@M1nKsTeR) reported
@UbisoftSupport please have someone investigate my issue been waiting for about month with no answer case number 17720785 i play on pc ubisoft launcher game the division 2 cant progress dark zone east recon mission there are no quest progression pointers
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Trenton - dairy free
(@Trenton_94) reported
@feydemon AFAIK they fixed the memory leak issue, still waiting for the crack to try it out myself, looks nice from a friend streaming it. you have lots of stuff to do around the world kinda like the witcher mixed with an ubisoft game. not worth the full price (like most modern titles) IMO
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Jei
(@Jeihira_) reported
Anyone else getting random emails from Ubisoft for a temporary login code? With no location or any other info? I changed my password once already after the first, and as far as I can tell, nothings been done yet but
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CreamyButtery
(@Cameron50235829) reported
@PixelsofMark Hey im not sure if this is a issue but im on ps5 and my friend is on pc and it wont let me invite him i have him friended on ubisoft connect as well and its not working.
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♠️🐴 อี๋ห่ายี้ 🦌🐺
(@DanteRinri) reported
@R6Extraction @UbisoftSupport Hi Ubisoft n this week's Rainbow Six Extraction Maelstrom Protocol mode, I discovered a serious bug. In Mission 2, Specimen, I didn't encounter any targets I should capture. So I can't go on. I tried playing 2 times and still the same. Can you fix it?
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bayelrey80
(@bayelrey80) reported
@Stupidmage @Kribwalker @TWTHEREDDRAGON Problem is doing that eats up their revenue BIG time. In the end, they should negotiate marketing rights and focus on bolstering content within XB studios. If this deal fails, doesn’t bode well for buying EA, Ubisoft, whatever.
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Tl Last
(@tl_last) reported
@bohemiainteract and Ubisoft and dice and rockstar, unfortunately I stop playing and those who want to buy or buy indigo stop playing until they decide to actually fix the game, bunch of lazy people.
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Toya Cooksley
(@Toyaluvstwilite) reported
@MMORPGcom @Ubisoft Huh?! Where's info about that defi free money glitch people are using???? An_ybody????
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KateLeen StarR
(@emo_punk_kathy) reported
@gorbonzobean @Ubisoft Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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🌹👻 OggyGhost 👻🌹
(@OggyGhost) reported
@PlayXDefiant @Ubisoft Getting a really slow loading time & connection to servers in the U.K. stuck in 100% then getting error code FOXTROT-01
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Keegan Hansford
(@KeeganHansford1) reported
Hey Ubisoft, fix your servers. Thx.
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Mike Demon Wolf🐺😈 #NoPedoZone #Gamer
(@MikeDemonWolf) reported
I played the XDefiant alpha test weekend for one match and hell yeah. I love the game, it's like OW and CoD had a baby. But it's balanced surprisingly and don't have broken mechanics. But what bothers me that Ubisoft is fixing now is the constant crashing every 3 minutes.
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Dom
(@mtv_dom) reported
@UbisoftSupport Hey, I reached out about week ago regarding a problem with my ubisoft account. I sent you guys a private message but haven’t got a response. Just wondering if you guys could check it out and help? Please and Thank you!
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✰🕊
(@J2linked) reported
@PixelsofMark Getting Foxtrot and Delta errors after getting stuck at 100% on PC. I got in one time and my friend on Xbox Series X wasn’t receiving my invites through Ubisoft at all. Can’t get past 100% now as well with the errors stated as above
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Yahya
(@Yahya_no_1) reported
@FOSSpatents I only bring all 3 bec Nintendo has its own console plat, they said yes Ubisoft has its own launcher & sub service (with cloud support on GP & other cloud plat) EA had their own launcher & now switched to sub service outside their usual market Both didn't voice any concern
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w
(@Warriiorz_) reported
@PixelsofMark Not sure If this could help anything but there was and I think still is a problem with uno on Xbox stemming from certain Ubisoft accounts that crash the game at the startup screen so it could possibly be something involving Ubisoft accounts
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ItsDewieBro
(@jellykidcameron) reported
@UbisoftSupport @Ubisoft worst customer service experience ever