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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 63% Sign in (63%)
  • 18% Online Play (18%)
  • 8% Glitches (8%)
  • 8% Game Crash (8%)
  • 3% Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Oelde Sign in 2 hours ago
Buxton Game Crash 2 days ago
New Delhi Sign in 2 days ago
Sydney Sign in 3 days ago
Delhi Matchmaking 4 days ago
Mittweida Sign in 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • blxn_k
    BlxnK (@blxn_k) reported

    @Ubisoft CAN u fix this **** of my game crashing and not letting me load back in my rank games i keep getting banned for hours like wtf!!

  • VargNo
    Assin no Varg (@VargNo) reported

    @BrightShieldSol @skittybitty_yt The issue with TOTK is that it sells less than BOTW current pace. As someone who likes but not love BOTW, TOTK was such a step back. Not sure why they thought Zelda fans would love Minecraft + Ubisoft Frankstein for some reason.

  • Noirx360
    noir (@Noirx360) reported

    @KoreaXboxnews PC Game Pass/Xbox PC doesn’t support achievements for Ubisoft games. We need a fix on that issue @jronald

  • SebAaltonen
    Sebastian Aaltonen (@SebAaltonen) reported

    @cdglove98 @SwirlsDefy @DanielcHooper Depends how do you use them. We tried using std::vector and similar in our new Ubisoft engine back in the day, and debug build startup time (main menu) was over 2 minutes instead of 5 seconds, so we abandoned the plan. Even more with maximum debug iterator level. And ABI compatibility issues were a problem too. We wanted mixed release/debug builds, but std doesn't have compatible data layout between build types, so all hell breaks loose (memory corruption).

  • archie72027
    archie (@archie72027) reported

    @UbisoftSupport @assassinscreed hey ubisoft support, i requested a manual review on my case and threatened a complaint about your company through signalconso about the problem i have and i have been granted my wish of a manual review but it has been over a week now and i have still got nothing. case 25811364

  • RealRobinGrant
    Robin van den Heever (@RealRobinGrant) reported

    @Ubisoft, your payment system @Xsolla is a menace. For the second time, this week, they failed to check out my purchase, and now days later are still trying to debit my bank account for a purchase that wasn't concluded. This is the second bank card I'm going to have to cancel because if your ****** service.

  • KingWillie_PT
    KingWillie_PT🇵🇸🇵🇸 (@KingWillie_PT) reported

    @divisiongameHQ I'm not!! Game keeps crashing minutes after login in. I asked for help to Ubisoft-Mobile support but they sent me instructions for an Apple device while my problem is on a Samsung Galaxy Tab S9 FE.

  • swiss973
    all_I_know_is_brrrr (@swiss973) reported

    @Ubisoft loving the game but the controller aim settings need to be looked at there not working properly

  • jotavesarm
    Sassá (@jotavesarm) reported

    @JezCorden It makes no sense to take away benefits. That's a clear rule of the business world; you shouldn't worsen your service, but rather create something more accessible. Want to resurrect GP? Create a tier with Xbox Day One games and remove Ubisoft+, EA Play, Fort Crew and Cloud.

  • cosmael
    Cosmael / Raphael (@cosmael) reported

    @pellegrato09 @Grummz most people criticising it haven't and admit it That game was not a masterpiece but it was shot down only because people hated Ubisoft. Which is ... exactly what they criticise the game journalists of doing ... the problem is that if you try to be the good guy, don't act like the bad one ....

  • SpaceWizardHD
    Space Wizard HD (@SpaceWizardHD) reported

    @PotatoePet @RealMarcFoxx Plenty of people are playing the same build and not having your problems. Spend less time making video montages of your failed climbs and more time actually learning the timing instead of demanding the game hold your hand like Ubisoft does.

  • Chisox4ever
    Flex Luther (@Chisox4ever) reported

    @JezCorden Nobody asked for Fornite Crew so get rid of it, they can get rid of the Ubisoft+. Getting rid of COD breaks one of the key promises of Gamepass and that all first party games day one. Then we hit the slippery slope of what other first party games gets removed from the service.

  • Rooster832
    Rooster83 (@Rooster832) reported

    @bxn45I @king_249 @hard8_times I had more issues on my PS5 pro with Star wars outlaws because it kept crashing. I think it had something to do with the Ubisoft servers.

  • itzf1ez
    LeFlez James (@itzf1ez) reported

    UBISOFT FIX CHEATERS BRO, THEY ARE BAD AGAIN @Ubisoft @UbisoftSupport

  • turknadian
    bubs (@turknadian) reported

    .@Ubisoft please ******* fix siege so i can properly play it instead of it crashing everytime i play oregon!

  • D_is_For_Dragon
    Dragon (aka natsuki’s wife and biggest fan) (@D_is_For_Dragon) reported

    @WickedWizard15 @iBeNerdy64 Only issue with steam is that some games have to launch with another app like Ubisoft and at that point what’s the point of having it on steam but that’s more the game devs fault

  • Across3Horizons
    Across 3 Horizons (@Across3Horizons) reported

    @8o_pt Agreed 👍 currently they only have a way to sign in using Ubisoft, Apple or Facebook

  • WookHunter99
    Wook Hunter (@WookHunter99) reported

    @NikTek I'm not too far in to Crimson Desert yet, so I can't make any final judgements.....but my problem with Ubisoft in general is their games start to feel SO repetitive to me. I can't even get past the halfway point of most of their games because I get bored

  • ZeffinId
    Zeffin (@ZeffinId) reported

    @NikTek Dude gamers just want fun games. So yup it would have sold just as well. Problem with Ubisoft is the want to preach at you, rather than make it fun. People like you shill for bad games. So we don't listen to your opinions on games.

  • AdamDawidowicz
    Square Horse Unicorn (@AdamDawidowicz) reported

    @terminallyOL The biggest problem of AC seem to be not the game itself, but tireless milking of the same franchise that should have ended after AC3 with Miles. Latter installments, or dissapointing side projects like Outlaws, all with fundamentally the same groundwork, didnt help Ubisoft and their image. They had a spark in Watch Dogs and Division, but were largely wasted in a seemingly corporate ultra "broad audience and money making" safe direction. It's not that different situation to any other long running fatigue, when once beloved games or genres were transformed into a money milking slop machines - whether it's CoD fatigue, BR fatigue, hero shooters fatigue, MOBA, platformer, cinematic adventure with family friendly tone, live service battlepass driven skin shop, whatever else fatigue, and so on and so forth. And it's not like it's even new phenomenon, MMO or RTS fatigue might not be a hot topic now, but they were real at the time. EA sports games were a meme in 2000s already. At the same time let's just be blunt here: Crimson is not a perfect game, but the sheer amount of mechanics and the size of the game is astounding. And unique. That's what the "oooh" and "aaaah" glazing is really about: the ambitious, and fun at that, scope of the project. Game's simply captivating.

  • hmgamesnsoftwa1
    HM Gaming Station (@hmgamesnsoftwa1) reported

    @TheHiddenOneAC Ubisoft wants us to believe that their updates require a lot of devs and hard work, but in reality, they could easily add or fix these features in their next updates. Ubisoft su*ks

  • Batknight47
    🇮🇳IAMTHEKNIGHT (@Batknight47) reported

    @wojakcodes Ubisoft doesn't has story problem They have a story telling problem People like marc Alexis cote destroyed ac brand imo. Graphics and art direction have always been top notch but my god they need good writers back.

  • isimpforRias69
    wockkyy (@isimpforRias69) reported

    @ubisoft @Rainbow6Game fix your ******* hidden mmr.

  • RealRobinGrant
    Robin van den Heever (@RealRobinGrant) reported

    @XsollaSupport @Ubisoft @Xsolla Why? What's the point? I know you're doing this, and you know you are doing this. Fix your ****** checkout process, and then get back to me.

  • GalleryOfPLAY
    RM's Gallery of PLAY (@GalleryOfPLAY) reported

    @AlexCVJ The microtransaction argument is flawed, because it simply doesn't get in the way of your experience with the game. The core issue with the Ubisoft open world games is that 90% of the mechanics and game aspects are all crammed into the first region, and then it's the same thing over and over and over and over again in the rest of them. There's nothing to be curious about. You can learn everything about the game's structure from the first 5-7 hours. A game like Crimson Desert on the other hand, has a lot of things that are hand crafted. But also, a reason why the comparison is unfair at the end of the day is because: 1. The AC games are NOT sandbox games. That's a very different thing. They are linear action RPGs. A more fitting comparison would be something like The Witcher 3, which the AC series failed to copy despite this RPG shift being inspired directly by that. 2. Crimson Desert has been in development for 10 years. On top of that, costs of game development are far below the ones in the west. Western companies not only cannot hope to have such long development cycles, but also need to develop games with structures that are as safe as humanly possible so that they can, to a level, manufacture the chance of at least making their money back.

  • PittePatPat
    pittepatpirat (@PittePatPat) reported

    @Ubisoft I bought the Season Pass and the monthly thing but it didnt get unlocked.. On Reddit more people have this issue. I made an Support Ticket like 24hrs ago too. Please fix this

  • BENJAMINxKNIGHT
    Benjamin Knight (@BENJAMINxKNIGHT) reported

    It was stupid as hell of me to expect @Ubisoft to make a game that doesn't crash every time I open it. #thedivisionresurgence @TheDivMobile

  • Necro_Kn1ght
    .lollmaoeven. (@Necro_Kn1ght) reported

    @snacks_fruity2 People want games that are basically movies when they could just watch a movie OR they want the game to be as easy as a Ubisoft title but nobody ***** with them so they play any other game and then make their lack of skill everyone else’s problem.

  • JakuesTV
    Jakues (@JakuesTV) reported

    @Rainbow6Game @UbisoftSupport @Ubisoft SIEGE CUP IS ****** FIX IT!!

  • RealBoneyStark
    Dylan Farnum (@RealBoneyStark) reported

    @Enraged_Postman @Ubisoft @TheDivisionGame Lmao the whole system broken.