Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (54%)
- Online Play (23%)
- Glitches (17%)
- Matchmaking (3%)
- Game Crash (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Online Play | 9 hours ago |
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Sign in | 16 hours ago |
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Online Play | 2 days ago |
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Glitches | 2 days ago |
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Glitches | 2 days ago |
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Online Play | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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TTVFrostwolf300 (@Wuffle300) reportedMultiple celebrities pass away GTA 6 get a new trailer Xbox makes physical/digital keys for old and newgames. Sonic, Spyro and Crash are in FORTNITE Ubisoft fumbles the bag and sells a game without the game Lunar Eclipse happening tonight. All this with 4 days left of August
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⑨☄️ (@fcbniine) reported@OwlLunch The absolute biggest issue of anime licensed IP is the fact Bamco and Shuiesha hold a lot of them hostage, so you end up with a very ****** and cheap arena fighter from Bamco 9 times out of 10 Remember the Naruto games from Ubisoft? Yeah that ain’t happening ever again
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⚡ Clutch ⚡ (@ClutchG54096479) reported@JoelJ_Garcia Sony management tangled themselves with live service mess, microsoft games this gen mostly were AA gp budget fodders, like EA take two also barely released SP games and Ubisoft don't even know what they were doing (untill recently they kinda sorted their management out)
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Lol Lolsson (@Lol_Lolsson03) reported@DeggerDevi36465 Ubisoft games almost always LOOK good. The problem is they don’t play good.
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Silverizer (@Silverizor) reported@petarprokiller1 it was a hacker that got into the code and made a fake update, according to the ubisoft support team. and because of that they made another small update to fix it all afterwards but the damage was already done
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joackim lauridsen (@Virolykana) reported@Ubisoft maby ******* fix the ****** up mess you caused in the patch making the game UNFUCKINGplayable? its got damn unplayable, not even the PAYED BY REAL MONEY microtransactions work, well the monmey you take but the items you buy ytou dont give.. gj....
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Savior 🙏 (@SaviorZZZZZZZ) reportedwas playing Far Cry 3 and ******* ubisoft had my game crash so I opened twitter and saw this bomba please man
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Glitch (@GlitchTwitched2) reportedIm saying they have Ubisoft connect tho it’s the worst ******* gaming service ive ever used in my entire life And it has cross platform built in It’s perfect.
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Devils Advocate (@M3ta_Save) reported@Steve31205369 @roro__c I'm not arguing about playstations digital future I'm arguing about this point specifically. I think consumer rights for digital products should be mandatory. But in this case we don't know of sony did this because they wanted to or if StudioCanal just didn't want to renew. If it was the later then sony doesn't have a choice in the matter they just following the law. Also I dint know of any case where sony themselves has removed games from somebodies library that hasn't broken TOS without a refund. Other devs have like Ubisoft with the crew but don't think I can name a single sony owned IP that this has been the case. Although I'm happy to be mistaken.
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p (@Mayman07723111) reported@SangheiliRipa @SeaDork @StoneMountain64 I mean regardless you think rockstar make good game or not,his point is more of downgrade/peformance issue of the game itself which is what happen to ubisoft that fans refer as "Ubisoft downgrade" which rockstar far from that stigma of downgrading the fidelity of the games
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joackim lauridsen (@Virolykana) reported@Ubisoft maby put some energy into fixing th dead *** broken patch that literlay deletes players caracters when they buy your expencive microtransactions?
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KiNGKiD (@TH3KiNGKiD) reported@Rainbow6Game is there a reason I can’t load into a game these queue times are insane what’s going on Ubisoft? Fix your servers
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Robin (@Robin87668217) reported@EthicaNow Let’s not forget about Crunchyroll, that’s another service that Sony expects you to use for anime. They want the entire system to be a live service where they can charge you monthly for multiple things. Even individual studios like Rockstar and Ubisoft have services like these.
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cait (@8ptCross1099) reportedNothing like trying to do a Manhunt and going down because the game has to load. @Ubisoft PLEASE, FIX DIVISION 2. JFC this is getting old. #thedivision2
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Jay (@M15T4J4Y) reported@WeezSays @LonoSG You said you’re not arguing ownership. Good. Then stop pretending the ownership point was the hole. You asked for actual cases, not slogans. The Crew: Ubisoft shut the servers, then revoked licenses. “You no longer have access to this game.” People who paid could not even keep the client. Darkspore: always-online single-player. Servers died, purchased copies stopped launching. Anthem, Concord, Babylon’s Fall: paid games that became unplayable when the company flipped the switch. Steam’s own offline FAQ: games that use an external launcher will not work in offline mode. That is Valve, not “sky is falling.” EA App and Rockstar Launcher have years of launch/offline tickets to match it. A banned or locked account does not leave you a folder of “owned” games. It leaves you a login you can’t use. Delisting usually keeps a Steam license. I already granted that. The rest of this is not “potential.” It is how licensed access already failed. If your bar is “show me that every Steam single-player title vanished tomorrow,” that is not a rebuttal. That is moving the goal so no documented failure counts.
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Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported@TheChancellorBR Ubisoft sucks. Too vague? The only thing that never gets broken is the store 🤔. Priorities right.
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Richard Fisher (@richfish84) reported@stupidcoolin @Dearg_Gosling GTAV is no better than any ubisoft game aside from the online aspect. A living breathing updating city can't save a game if the missions are the same as 10 years ago. If it's great I'll buy it and play it, no issue. I'm not hating on it, I just want a better campaign than GTA V.
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Jon (@Jon_Coogan) reported@EaAuditor @Rainbow6Game @Ubisoft fix the controller settings back to how they were
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Glitch (@GlitchTwitched2) reportedIt’s genuinely pretty sad how a majority of Rayman fans will eat up anything Ubisoft will do because the franchise is finally getting attention after 10 years and if you dare speak a bit negatively you will be seen as a problem 2/6
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EDDIE 🇺🇸✝️ (@StandWithEddie) reported@Stuntguy777 I experienced same issues and tried reaching out to @Ubisoft but got no help and was introduced to Message @Robbfixx ON TWITTER and he helped me out. You could try him too
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O4OUR (@O4OUR) reported@Ubisoft You fix the Heroes 3 thing yet?
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The Gamer Dad (@TheGamerDad_GG) reported@Shpeshal_Nick BUT!!!! They do say licenses can change due to licensing issues in the future etc etc So, you would need the disc to play said game if a licensing changes. Example, Ubisoft puts their library available, but then decide to no longer support it in the future.
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ThePsychAce (@ThePsychAce) reported@BigLipRadio @Gingervitus126 @XBOX Allegedly the next Xbox will be Windows based. It will be able to run Steam, Ubisoft Connect, Epic, etc. The issue with that theory is Xbox is explicitly against porn games on Xbox and Steam is full of porn games. So if it’s true, then the next Xbox would essentially be budget PC
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NekoGwyndolin (@NekoGwyndolin) reported@Bayun_The_Cat @HighDrownedGodX @transcalamitas Dear lord dude, you're acting like FromSoft is about to fall off and become Ubisoft. They added some content to the new version of the game, but they didn't want to make that content exclusive to one console. They are selling it for $5 and it's a one time thing, there is no issue
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Beeline Discovery (@GF_Australia) reported@axrxrxr100 @RockstarGames Your not the only one who thinks this. It's an OK game that may attract buyers at $50 if they could fix that frame rate. Rockstar didn't need to fire all their talent. They may as well have openly outsourced it to Ubisoft as a GTA V remaster with more gimmicks and less edge.
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🇩🇪Mia San Mia🇩🇪 (@DaToby98) reported@elgat1to @guywhoiswoke Saying "Theres nothing to do" in a Singeplayer game after finishing it is a completely stupid take. Part of that mindset is why we get so many filler open worlds a la ubisoft or Live Service slop with "infinite" content
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Sam (@SammyDish) reported@Verx_R6 @Ubisoft @UbisoftSupport Reaching out to their support is pointless cos you'll get an automated response,l had similar issue and after submitting several complaints i got no helpful response,l eventually got aid from a support specialist known as FREDTECH01 on TELEGRAM
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banteng 🐂 (@djinnsarap) reported@ohlookitsrafa Eh ig because ea is more of a publisher these days there's still a chance it could still be a microtransaction-free or non live service games, like split split fiction or the recent star wars games Same thing with ubisoft
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Ricci Research (@ricci_nov) reported@Pirat_Nation EAC ships Linux support out of the box — Ubisoft is turning off a working feature and billing it as "player safety." The actual calculus: kernel-level visibility on Proton is thinner, and Steam Deck players are a rounding error not worth the support tickets. Say that part.
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Dylanmc143 (@DylanMcColgan) reported@CruelxTactics @Ubisoft Had this issue earlier in the year played AC2 and brotherhood… not getting it the achievements sucked