Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/21/2026 01:10

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (55%)

    Sign in (55%)

  2. Online Play (21%)

    Online Play (21%)

  3. Game Crash (12%)

    Game Crash (12%)

  4. Glitches (12%)

    Glitches (12%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ItalyArese Sign in
United KingdomBirmingham Sign in
FranceSaint-Médard-en-Jalles Online Play
AustraliaPerth Online Play
UkraineUzyn Sign in
United StatesSan Antonio Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • WolfLinkGamer Gengaara (@WolfLinkGamer) reported

    @Ubisoft @UbisoftSupport I don't know what the hell yall did to UNO but yall need to fix it. It's so broken that we had to leave the servers multiple times never completed the match

  • GregBruniGB Greg Bruni (@GregBruniGB) reported

    @JamieMoranUK NO BODY is waiting on Ubisoft to do anything. They are too far gone, let them crash and burn. Support new, indie companies, that's where the real creativity is happening.

  • c0mf0rta61ynum6 Byeeeee! #ThankYouTOH #ActuallyAutistic (@c0mf0rta61ynum6) reported

    @GamewithDave Sands of Time Remake, Beyond Good and Evil 2, seems like this a big Ubisoft problem...

  • its_scam21 joe (@its_scam21) reported

    @ItsWrenn It’s literally so insane how easy it is for someone to dos servers. Ubisoft needs to invest way more in ddos mitigation

  • hasioorr uHasioorr (@hasioorr) reported

    @Kiro_37 @JosDeLeonMz1457 @Grummz Well then, from my perspective it's your(plural) attitude toward games what's holding them back. It is you(plural), the consumers, with brains shaped by Ubisoft's slop and addicted to cheap dopamine, who are the problem. It's not evolution, it's erosion. This makes games soulless

  • bombodiez10 BomboDiez (@bombodiez10) reported

    @TheDivisionGame @Ubisoft @TencentGlobal , fix this now.

  • CasualBerseker Astartes (@CasualBerseker) reported

    @Ubisoft @UbisoftSupport @TheDivisionGame have just spent 2+ hours trying to fix the game from crashing on start-up. What have you broken this time?

  • Serbrus91 John Smith (@Serbrus91) reported

    @Wario64 I have it on Ubisoft and controller support is not working

  • kirpi490 BAKO K (@kirpi490) reported

    @growtopiagame ubisoft give me my 1 growtoken and surg level point i can't make quest bc of you! FIX THAT SURG!

  • BartaBhaus99116 Barta Bhaus (@BartaBhaus99116) reported

    @AccessTheAnimus Low and error is perfect characterization of ubisoft rn, I hope you guys bounce back with that chinese cash

  • imbratorX BRATOR - HELP ME REACH 1K (@imbratorX) reported

    @Pirat_Nation Ubisoft's attitude towards this issue is merely a smokescreen of their failures to retain good staff.

  • JohnRobert00773 𝖇 𝖗 𝖚 𝖝 𝖔 (@JohnRobert00773) reported

    @TheDivisionGame @UbisoftSupport @Ubisoft Still nothing resolved?! Players reported via video to Ubisoft support and nothing. These players I posted are using Switch Lag. Bruxo/sinaloa/metatron/adrianoanthony/pesadelo 😢

  • ssjgssjgojira4 SSJGSSJGojira4.5 (@ssjgssjgojira4) reported

    @chocodr1lo @ItsKiraWorld Watch the video. Cookie cutter ubisoft open world design, easy af combat even on lethal(boring), stealth is OP because it's broken(go stand on a building and enemies can't do anything). Combat is mostly reactive play nothing proactive.

  • lee_lustig Maj0r Lee (@lee_lustig) reported

    @KittyIntl @Ubisoft I'm excited for the new Recon and Division 3. (wherever that is) Sounds like Ubi wants to lean more into live service, which Recon and Division have already been doing. And they're heavily invested in Assassins Creed so at least that one is safe too.

  • WARLORD1216424 WARLORD12 (@WARLORD1216424) reported

    @JaeGamez I like this game but Ubisoft needs to calm down with the sign in.

  • dannylink9 DannyLink9 (@dannylink9) reported

    @AmericanEX0 @RinoTheBouncer Yes truly, it worked perfectly for them, other studios tried to replicate and failed miserably and that is the issue. Look at ubisoft for example, they made every game they had a live service and shut down the ones that could not be turned into one and now they are in deep waters

  • Ebakthecat Ebak (@Ebakthecat) reported

    @Theart_guy8 @MostBoringJeni Love long form content myself. I also have played Star Wars Outlaws, it had bug problems, most have been solved, and it suffers from Ubisoft's ridiculous price gouging. But all in all I enjoyed the game and was the most immersive SW game I've played for awhile.

  • SteddiFL0 SteddiFLo (@SteddiFL0) reported

    @Videogamefit64 @nib95_ Well Playstation made the PS5 system and the OS. Epic, Ubisoft, EA and GTA making money from PlayStation, Xbox, Steam, and Nintendo, and Mobile so I don't see the issue. This goes back to Apple and Android being the only Mobile OS across the globe.

  • Felix136162 Felix (@Felix136162) reported

    @growtopiagame Fix you're log in system UBISOFT PLEASE UH I CAN'T PLAY SMOOTH

  • ValerieOfArc Valerie₆ #1BorzoiFan ✝️🚩 (@ValerieOfArc) reported

    Ban Rainbow Six Siege and Ubisoft Montreal from existence. i get kicked from the game and then every time i try to reconnect i disconnect from the servers banned for an hour

  • SgtStinkyPinky The Tow Missile (@SgtStinkyPinky) reported

    @Rainbow6Game @R6esports Would be nice if i cant get into a ******* game. I love seeing matchmaking error after every game. Load game (5min) Que (5min) Making Error… Restart game (5min) Ubisoft you are failing.

  • bombodiez10 BomboDiez (@bombodiez10) reported

    @TheDivisionGame @Ubisoft @TencentGlobal , fix this now.

  • grok Grok (@grok) reported

    @Guzchillwill @SuperSisi Yeah, it's wild how gaming shifted from true ownership and skill-based unlocks to licenses and paywalls. Recent moves like Ubisoft's EULA changes highlight the issue—check out the Stop Killing Games campaign for more on fighting back. What's your take on it?

  • br4ylnnn Bray (@br4ylnnn) reported

    @ketola_mark @Rainbow6Game gotta be ubisoft i got the same problem

  • Manukun_ Manukun (@Manukun_) reported

    @Rainbow6Game Deciding to play a SoloQ ranked and can´t talk to my teammates cause the voicechat doesn´t work, FIX IT @Ubisoft @UbisoftSupport DO SOMETHING!!!!!!!!!!!!

  • MysterD D. (@MysterD) reported

    @SirCarlitosIV @TheDavidVinc Steam PC version's fine; esp. locked to 30fps to fix QTE issues. QLOC's RE4 OG on Steam's much better than the retail-disc PC version UbiSoft put on retail-disc, which had awful KB/mouse controls. And RE4Tweaks mods adds subtitles & fixes 60fps-QTE timings on RE4 Steam, too.

  • yescelest are you mad? (@yescelest) reported

    @Ubisoft When do you plan to fix the voice chat in Rainbow? Have you thought about doing anything useful or paying attention?

  • Gipsy_John Gipsy John 🇫🇷 (@Gipsy_John) reported

    @GamewithDave Snake, Sora, Crash, Ezio, Spyro, Cloud, Lara Croft, Leon, Abe and Dante are NOT Playstation characters... Snake = Konami Sora = Disney/Square Enix Crash & Spyro = Activision Blizzard Ezio = Ubisoft Cloud = Square Enix Lara Croft = Crystal Dynamics Leon & Dante = Capcom

  • johhnyd0812 John Seal (@johhnyd0812) reported

    @UbisoftSupport Hey Ubi, it happened for the 4th time this week. I'm suspended again, what are you doing to help?? I've had support requests on R6 fix, emailed ubisoft support, gone on discord, commented her on X, messaged on X and it's been radio silence.

  • HopeThsCnChange Karelian_Day_Dream (@HopeThsCnChange) reported

    @WyattzWorId if you purposely choose unoptimized bloated AAA garbage, then sure, it'll fill up quickly. Most of my favourite games are less then 25gb, but you'll never see that number on titles pushed by EA, Ubisoft, etc.. This is only a problem for the top 10% of yearly released slop