Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Lorient	Sign in	11 hours ago
Paris	Online Play	2 days ago
Dieppe	Sign in	3 days ago
Tours	Sign in	3 days ago
Salvador	Sign in	3 days ago
Calais	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jakues (@JakuesTV) reported 5 minutes ago

  @UbisoftSupport @Ubisoft @Rainbow6Game EVERY GAME IS FILLED WITH CHEATERS. NONE OF MY REPORTS ARE GOING ANYWHERE, I HAVEN'T GOTTEN ANY ROLLBACK AT ALL THIS SEASON. FIX YOUR GAME!!

• 
  Grisha (@SokTheRat777) reported 8 minutes ago

  @Nasafitra The other issue, is I think it was found out he was running the game on some of the lowest settings to make the game look worse than it is. Granted Ubisoft isn't getting any of my money anyways since they are a scumbag company. They also crammed day 1 "microtransactions" that cost more than the game when combined. I'll probably just pick it up on sale next year.

• 
  Robert Foster (@techwhipped) reported 9 minutes ago

  @NBCNews Blu-ray, vinyl, and books have one major advantage over many modern digital games: they do not rely on microtransactions. Physical media gives consumers something they can own, preserve, and enjoy for decades, while many digital games today are built around ongoing monetization systems. We all remember playing older games like Madden 64. Not once did we get spammed with requests to purchase a battle pass, skins, premium currency, or other microtransactions. You bought the game, you owned the game, and you could keep playing it years later. Notice how many of those older games still exist and are playable today. With companies like Sony moving away from physical game releases, it creates more opportunities for publishers and studios to push digital-only models that rely heavily on microtransactions, live-service features, and recurring spending. This also gives companies more incentive to maximize revenue from a game before eventually shutting down its servers, leaving players unable to access parts of the experience they paid for. This is why I hope initiatives like **Stop Killing Games** become law. Publishers such as Sony, Ubisoft, and others should not be able to continue taking people's money and then claim they have no responsibility when they decide to shut down a game. If a company ends support for a game and makes it unplayable, players who purchased the physical or digital version should be entitled to a full refund. Consumers deserve better protection. When we buy a game, we should have confidence that we are purchasing something we can continue to enjoy, not just renting temporary access to a service that can disappear whenever a company decides it is no longer profitable.

• 
  Spycey.R6 (@Spycey05) reported 10 minutes ago

  @Ubisoft gets a cheater problem on siege and decides to penalize players for trying to avoid playing them?? make it make sens please

• 
  jaime (@Alzrosax) reported 11 minutes ago

  @Lampontheapp @Dexerto I think the problem is that capcom has a better reputation as of now and they have shown that they are still capable of pushing out completely new games. Look at re requiem, monster hunter stories and pragmata for example, and with re Veronica coming out they are on a generational run right now. Ubisoft on the other hand… has had alot of flops recently, skull and bones, avatar frontiers, ac shadows, Star Wars outlaws. A 1.3 billion in losses and this remake was their desperate attempt to win over fans and to make money without really doing a lot of work. This was their first win in god knows how long. Capcom removed micro transactions in dd2 but re4 still has it and regardless no single player game should have that.

• 
  Austin (@Spiced_A) reported 11 minutes ago

  @Gapi182 @NikTek Something's broken in the game dev pipeline if a studio like Ubisoft needs financial subsidies from the Singaporean government to produce a game...

• 
  Amine to you 🇵🇸 (@aminomontana) reported 12 minutes ago

  @AlexHaye5 @Ubisoft @UbisoftSupport Try to diseable the CPU Hyper-Threading on the BIOS paramètres, I think I fix the same issue

• 
  Rob (@HiddenWumpus) reported 13 minutes ago

  @Ubisoft black flag resync BROKEN after 35 hours. No sail ship prompt. No way to force back into control. No quest to force fix it. BROKEN GAME!!!

• 
  Yams (@YaYamik37) reported 14 minutes ago

  @iv_sal1 @Ubisoft @assassinscreed Launcher just hates you, never had this issue ever. And I do prefer this launcher over EA/Blizzard or even Epic Games, but def not steam

• 
  Lordship of Uncreation (Busy) (@Antibluebirdy) reported 16 minutes ago

  @TheRealZephryss If I remember back in old days, Ubisoft said something along the lines of how broken features were considered as canonical glitches in the Animus.

• 
  NoxMagnus (@PGS_NeoDraven) reported 24 minutes ago

  @Ramez05 This is more a Ubisoft forcing all games as live services problem

• 
  The Raven (@RavenMentore) reported 24 minutes ago

  You don't see this being told by people. Personally I think most of these newbies that come to the franchise don't know how to do anything, but also those who also complain don't want to follow a story mechanic. 1 - Remove Wink made by Mary towards Edward 2 - removes certain elements from story missions. Ubisoft: Screw the canon. Desynchronization was also there as a mechanic, and a trial and error mechanic, it was supposed to reward the player but the unchallenged player stays stagnant and unskilled. In a world without learning, life becomes stagnant.

• 
  WoWCoreT (@WoWCoreT) reported 24 minutes ago

  @Ubisoft fix your ******* servers

• 
  MasterBismuth (@MasterBismuth) reported 24 minutes ago

  @Dong_Quixote1 Yeah, that seems highly probable. Just gonna have to make a habit of restarting the game periodically. Best you're gonna get. I do that with Forever Winter and Helldivers 2 because the errors only compound over time. It's Ubisoft. Not giving them the benefit of the doubt.

• 
  ☆🌙 LunaaBeanz🌙☆ (@lunaabeanz) reported 25 minutes ago

  @Ubisoft Can you please patch "The Other Brother" questline. I was able to fix it myself but had to spend over 30 mins on reddit trying to fix it. For such a big quest - being locked like that & not knowing a clear path forward made that frustrating.

• 
  100T Kpan (@kpankpankpan) reported 31 minutes ago

  Ubisoft released an update but it still can't fix the match replay. WHY UBISOFT WHY

• 
  オタクライフ (@Da29836) reported 33 minutes ago

  Playstation is not a monoply there many competitors like xbox, nitendo and steam, ubisoft, and such. Playstation is still selling physical product of the game in store which is shows competition in pricing. Next ownership please read there terms of service states you are

• 
  MisterBlitzer79 (@MisterBlitzer79) reported 34 minutes ago

  @Ubisoft can you fix that stupid *** Ubisoft connect loader so I don't have to reinput the ******* password every few days; either when I use yours directly or via Steam's connection to ya'll. I hate loading a ****** game and have to dilly dally **** with it every goddamn time. Like kick it once a month or some **** but not every few freakin days. #TheBlitzNation #FartingAroundWithPasswords

• 
  Cauã Rodrigo (@CAUARODRIGO64Of) reported 35 minutes ago

  @RockyDaNerd @justdancegame @Ubisoft I really wish there were support for the PS Move (which works perfectly fine on the PS5, just like it does in Just Dance 2022 and earlier PS4 versions). It would solve so many problems...

• 
  拾贝人 (@heroic_ice) reported 37 minutes ago

  @SpawnYaardReply @FalconGamin All Chinese games from companies like Tencent and Netease have micro transactions. What's the issue there? They are much more successful game company than Ubisoft.

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 38 minutes ago

  Jean Guesdon, a lead developer behind Assassin’s Creed Unity, says the game is “one of the most underrated games in the Assassin’s Creed series,” even though its launch was a disaster. When Unity released in 2014, it was full of bugs, glitches, and performance problems. Ubisoft released several updates to fix it, apologized to players, and made the Dead Kings DLC free. Looking back, Guesdon says the team tried to do too much at once. -They built a huge version of Paris -added thousands of NPCs on screen -created a new parkour system -let players enter many buildings -introduced four-player co-op. He admitted that combining all those features made development very difficult. Now that most technical issues have been fixed, many fans see Unity as one of the best-looking Assassin’s Creed games Via:gamesradar

• 
  UnfairlyDismissed (@SparklyEffects) reported 44 minutes ago

  @RivDax @Ubisoft @assassinscreed There’s actually a few errors aswell with some other minor characters aswell

• 
  Fábio Castro (@Fabiocastro185) reported 47 minutes ago

  Please, my dear friends, as soon as you can, fix the login on Ubisoft Connect, as it seems to be offline and I can't play my Assassin's Creed Black Flag. Thank you very much! @UbisoftSupport

• 
  Zack (@Tasnek) reported 48 minutes ago

  @MADkurious Games had no trouble making money before microtransactions were a thing. And they tend to be implemented by the greediest companies who are not at all interested in creating a beautiful experience or piece of art, instead entirely concerned with how much money you give them. I don't think anyone from Ubisoft is saying "We have to have microtransactions or we'll collapse as a company", nor do I think anyone would believe them if they did.

• 
  TheHarshReality (@KingCheesus) reported 50 minutes ago

  Hot take #24: Most big AAA games these days aren’t even games anymore. They’re just interactive theme parks built to suck up your time and cash instead of actually being fun. The whole industry’s hooked on live service bullshit. battle passes, seasons, skins, and endless grinds; because it prints money. Why bother finishing a tight single player game when you can ship a half baked $70 skeleton and milk it forever with microtransactions? That’s why we get these massive, empty open worlds stuffed with the same Ubisoft towers and lame fetch quests. The story usually feels like it was written by a committee scared of offending anyone. Real heat lately comes from smaller stuff: Balatro, Hades 2, dope indie roguelikes, or old school remasters. The big studios are too busy chasing that Fortnite/Genshin bag to remember how to make actual art. Gaming was at its best when you bought the damn thing, it worked, you beat it, and felt satisfied. Not this endless battle-pass treadmill.

• 
  Kat | PK Droid | NINTH JEDI SUMMER 🟢 (@StarWarsKitti) reported 54 minutes ago

  @NathanWelke I have never had the graphical errors I've been having in this game it's so bad 😭 like I can run Survivor on high/ultra high settings but I've got everything in Outlaws set to low and I'm still having insane screen tearing and skybox issues I hate Ubisoft so much 😭😭

• 
  Fábio Castro (@Fabiocastro185) reported 57 minutes ago

  @UbisoftSupport Please, my dear friends, as soon as you can, fix the login on Ubisoft Connect, as it seems to be offline and I can't play my Assassin's Creed Black Flag. Thank you very much!

• 
  obnoxious sally from Half-Life 2 (@HL1Tentacle) reported 59 minutes ago

  The day video games become the same price as a ******* PS4 on eBay is the day we will have a second video game crash it just depends on who wants to be the ET for atari 2600 of this or the next generation (and I'm calling my bets that Ubisoft will be it)

• 
  JCarlos Mtz 💚🏳️‍🌈 (@JCarlos2193) reported 1 hour ago

  @TheGameVerse It's @Ubisoft they don't do nothing to fix it. @Ubisoft it's 💩💩

• 
  Leonis (@Leonisofficial) reported 1 hour ago

  Like there’s so so so many examples of Ubisoft doing mass layoffs and closing down entire studios for no reason, yet everyone seems to focus on something else that’s not even slightly a real problem😭😭😭