Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 04/01/2026 00:10

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (64%)

    Sign in (64%)

  2. Online Play (19%)

    Online Play (19%)

  3. Game Crash (8%)

    Game Crash (8%)

  4. Glitches (7%)

    Glitches (7%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceVizille Glitches
South AfricaCape Town Sign in
FranceSaultain Sign in
FranceLyon Sign in
South AfricaJohannesburg Sign in
United KingdomMilton Keynes Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • PembieNA IJP (@PembieNA) reported

    @Ubisoft fix your steep dlc plz thx bye

  • Randmlyy Randomly🇱🇧 (@Randmlyy) reported

    ubisoft should just make all the germans and french play on a seperate server and the cheater issue will be fixed :D

  • JaesenF Jaesen Fierro (@JaesenF) reported

    @Ubisoft @UbisoftSupport @Rainbow6Game fix this damn sound bug

  • DaItalianSniper DaItalianSniper (@DaItalianSniper) reported

    @GhostRecon_UK Im excited for ubisoft to fix their garbage games. Too bad thats not on any game roadmap

  • LuisBerber8 Luis Berber (@LuisBerber8) reported

    @IdleSloth84 Would it be great if Ubisoft adds a base service to Gamepass at no extra cost but then offer a higher tier at idk $5-10 on top of Gamepass’s price and give users new games day 1? The same could be done with EA play and other major publishers.

  • xTeslah ً (@xTeslah) reported

    Cancel -78 +26 +27 +25 -64 Cancel Cancel @Ubisoft fix ur game thx

  • RandomHitBoxTV RandomHitBoxTV (@RandomHitBoxTV) reported

    @KingGeorge But do you think @Ubisoft will give some kind of penalty, to people who exploit this glitch? And if so, won’t you think they will have to give people who use this workaround, the same penalty?

  • charlesrandall Charles 'walk into a volcano' Randall (@charlesrandall) reported

    Is the CVGA stream broken because it just keeps showing the same three ubisoft games over and over

  • InventedFreedom Dr. Ben Franklin PhD (@InventedFreedom) reported

    @Ubisoft @Rainbow6Game why does my game audio cut and then my game freeze every match now? I have to constantly quit and reconnect every match. This just recently started and uninstalling and reinstalling doesn’t fix

  • biggier6 Justin (@biggier6) reported

    @Ubisoft can you please fix @Rainbow6Game smoke canisters going through wall and doing damage and going through floors and doing damage when the entire floor below you is intact or the entire wall beside you is intact.

  • MoreWillie Willie Morris (@MoreWillie) reported

    @jennaezarik @Ubisoft Me too...I’ve been using assassins creed as a temp fix but i need that far cry lunacy

  • RiggsMicro R.Macro (@RiggsMicro) reported

    Bought @TheDivisionGame for pc but was unable to play it, too much lag. System couldn’t handle it. So I bought Division 1. Loving it so far. There is so much to do. @Ubisoft. Can’t wait to be able to play #thedivision2 once I upgrade my pc or buy a console.

  • VWiley1988 Van Wiley (@VWiley1988) reported

    Congratulations @Ubisoft, your super buggy #WheelofFortune game on Xbox is the first game to crash on my Xbox Series X. I'd also like to stress how much I hate how my wife and I are forced to play against other people. Why can't we just play private sessions?

  • Yungn_R6 hexi.R6 (@Yungn_R6) reported

    @Ubisoft @Rainbow6Game Can you please fix the elo glitch... People leaving mid game so you either gane 25 elo or lose like 80+ depending if you win or lose!!! Smh

  • qt_Cryptix Cryptix (@qt_Cryptix) reported

    after playing the game everyday since console release, I'm finally starting to get over @HyperScapeGame . unless they can somehow bring the game back, I think I'll be playing and streaming TABG. The game just has too many issues that @Ubisoft just simply isn't taking care of.

  • MainStreamPotat Trusha (@MainStreamPotat) reported

    @UbisoftSupport while trying to find a fix for uplay saying “authenticate ownership” i managed to log out of my steam account and although i use the right password and email it wont let me in, all i ask is how to fix my uplay error so i can at least fix that.

  • Sabmerk Professor Sabmerk, PhD (@Sabmerk) reported

    Maybe i'm just cynical and jaded from the years of playing ubisoft games scrambling my brain. Maybe the division 2 is indeed like dark souls and i've been led to believe it's a boring live service shooter Shame i'll never play it to find out

  • TheInc0g Incog (@TheInc0g) reported

    @MathiasMCSV @TeeExTee The party that is enforcing Capitalist practices via allowing Tencent to exist within China dn out of China without any issue. Where they mingle with the likes of Activision-Blizzard, Epic, Ubisoft, and more, while being largelly owned by overseas corporations themselves.

  • Roxyarnie1 Roxyarnie 🌻💙 (@Roxyarnie1) reported

    @DazDobson @TheDivisionGame You getting any error codes? Mine hasn't crashed since they ran the update for the new consoles. Although territory controls are broken for me if in a group. Hope it gets sorted. BTW post on the Ubisoft forums too.

  • helllocelllo — C. ♎︎ (@helllocelllo) reported

    all of my good armor was from the Yule celebration i’m going to kermit @Ubisoft please fix this bug

  • BartletR6 BartlettUniversity (@BartletR6) reported

    @UbisoftSupport hey Ubisoft ever since y6s1 update I'm having problems connecting to servers first try and I cant except invites or and when I try to send an invite and a friend joins it shows he joined but I am not in the lobby please help I have been unable to play all season

  • Stormyy_11 Stormyy11 (@Stormyy_11) reported

    @Rainbow6Game @Ubisoft FIX THE MNK PROBLEM ON R6!!! Its getting out of control!!😡

  • WyrminatorR6 Wyrminator (@WyrminatorR6) reported

    @Ubisoft @UbisoftSupport FIX WIDESCREEN LETTER BOX ON SIEGE PLEASE FFS

  • piffyjackie citizen of woketopia (@piffyjackie) reported

    @BirdTickler Esports teams don't exactly make up 50+% of the seeg population though, and thats the problem with ubisoft just listening to the big boys :///

  • ianwilgaus Ian Wilgaus (@ianwilgaus) reported

    @Ted91460217 @IronClawGaming @IdleSloth84 I don’t think they will. MS is trying to make Gamepass the most attractive service there is. They could afford to pay Ubisoft in an effort to attract more subscribers to their service. Which lets be honest if that happened definitely would work.

  • AustinTotalFit bambamatx (@AustinTotalFit) reported

    @Ubisoft please fix weapon damage fluctuations in division 2. weapon damage randomly changes without any changing any gear or attributes etc. 🙏🙏🙏

  • Adin48654794 Adin (@Adin48654794) reported

    @Rainbow6Game Hello ubisoft, I lost 500 Elo through glitches alone. The Elo glitch was done 4x for me. I don't think it's fair that we don't get our Elo back. That honestly makes my game fun broken.

  • LorshZontek Cat With Epic Hat (@LorshZontek) reported

    @Danishsandesu Yeah, that's why the map of GTA IV feels so alive, it's pretty small compared to GTA V, ubisoft has the same issue of big *** maps that are empty as all hell

  • BaggyGOAT DunceVanDick (@BaggyGOAT) reported

    @EA please stop forcing people to use your Origin service. It's a **** service that bugged up the *** and forcing it on people is why people hate it. Remove the "requires Origin account" from all your games on steam, Uplay is laughing at you.

  • LMBAudios Boots 🔞 (@LMBAudios) reported

    @LateStgInfernal i didn't know i needed to have Ubisoft Connect so it kept throwing me errors!