Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 23: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (62%)
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Online Play (21%)
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Glitches (9%)
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Game Crash (7%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bergen op Zoom |
Sign in | |
 La Salvetat-Saint-Gilles |
Online Play | |
| Domèvre-sur-Durbion |
Game Crash | |
 Aracaju |
Sign in | |
 The Colony |
Sign in | |
| Manthelan |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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SuicidalThotsTV
(@SuicidalThotsTV) reported
@ScarlxWitch @HaanSoloR6 Yes it should be possible on console as well. Just use their site on your phone or a computer and login and set up a payment method and then find the discount for 100 uplay coin
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Sebastián
(@Sebasti31372834) reported
@UbisoftSupport Hi mi Ubisoft connect is LivelyAxe52807, i play un Xbox one s, My problem is that when I play rainbow six extraction, and complete the "maelstrom protocol" game mode and finish it, I don't get the rank experience
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Jake Price
(@SupremeJake117) reported
@Rainbow6Game is hardly worth playing anymore on console due to all the glitches. I wish they would fix, but it's apparent that that'll never happen as long as @Ubisoft makes their money they don't care the the game is broken and full of people cheating
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sixburn
(@sixburngaming) reported
@youssefmaguid The problem with the successors of Ezio trilogy? Ubisoft keeps removing features players love. This gliding mechanic, social blending stance frm AC1, ships from ACBF, grappling hook frm Syndicate, shield from Origins etc.. Why not give them all? Historical accuracy, as if.. smh
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Lepicard
(@QuentinLepicard) reported
@UbisoftSupport @dmaguire_5 Hello @ubisoft, i have the same issue, I try your link but I click on add to library, it is not working, I have the message « something went wrong », my ID is Quentlpz
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VaultBoy47
(@vault_boy47) reported
@Winthorpe53 @jasonschreier @marcin_skok It's bias. If this was a Ubisoft game, those review scores would be lower based on the glitches, bugs and performance issues. No one can convince me otherwise. We see inconsistencies like this with media reviewers all the time.
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Flyso
(@FlysoR6) reported
@BigShot_R6 @UbisoftSupport @Ubisoft also not trusting R6 server, just a lot of issues
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Bradley Rizzo
(@RizzoBradley) reported
@UbisoftSupport My Valhalla keeps giving an error code not connecting to my h I soft account I tried to unlink and relink but. It said my PlayStation account was already claimed by another Ubisoft account
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Inderdip Lohtia
(@Civilwarfare101) reported
@Marloges The problem is that Ubisoft was BETTER before their bs forumla. I almost want to go back in time and stop Assassin's Creed from being made.
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Ben Raisbeck
(@BENJR2015) reported
@Ubisoft @Rainbow6Game are we planning on fixing the big in which your game crashes when your sound goes? Been in the game for years, been saying you’re investigating for months? Do you game developers know it exists, and are they capable to fix it?
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Alexandre Ganea
(@alex_toresh) reported
@BruceDawson0xB @ZenOfDesign Back in 2007, we didn't have a centralized crash reporting tool at Ubisoft. I built one. All bugs are now in JIRA, classified, all platforms, every single production tool. Naïve me thought "now we have the info, we will ship bug-free games!". You can guess what happened next.
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Lunarz
(@Lunarz69) reported
@Ubisoft Fix your game pls
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VandalHeart383
(@VandalHeart383) reported
@RaymondTracing @HNSOfficial_ Cause FromSoftware doesn't have a yearly release of broken products like Ubisoft does.
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Elbethium
(@elbethium) reported
@RaymondTracing If i made this about hfw, same issues i saw there and called it a prettier version of ubisoft open world games, would you agree with that tho?
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ShadowModee
(@ShadowModee) reported
@UbisoftSupport Guys u dont understand Xsolla has a some type of a problem with certain countries. It says purchase failed. But i bought it from Epic Games since my accounts are linked it just transferred. But for someone that bought the game on uplay they don have a workaround.
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ShadowModee
(@ShadowModee) reported
@Ubisoft WHY DID U GUYS SWITCH THE PAYMENT PAGE TO XSOLLA. NOW I CANT BUY ANYTHING FROM THE STORE ( GAMES, DLCs, in game items) BRING BACK THE OLD SYSTEM OR FIX THE STUFF ON THE NEW ONE. ( i tried everything and nothing works, thats why im saying this)
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キング 👹
(@j9krr) reported
Why does my pc just freeze when im in a game and tab out? Can’t do anything, I have to unplug my pc when it happens, also happens when i turn my pc back on and start logging in to my uplay like, is it a hardware or a some kind of software issue i have on my pc Please help thanks
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Dawin
(@Dawin98866807) reported
@Ubisoft Fix elo glitching
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Æ Kardecus
(@kardecus) reported
@RicstaGaming @Ubisoft **** like hearing enemies on a whole other floor loud and clear, because nearby there's a tiny hole. Ubi needs to fix their audio
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dominic
(@Trashbin5713) reported
@UbisoftSupport gamer tag on Xbox is Trash bin#5713 I really hope you can fix this I've paid probably around 100-200$ plus I'm I'm hopeful that you can thank you for reaching out this shows how much ubisoft cares about there team and there followers
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Chris Morrow
(@dipnation2016) reported
@Fethixar7_ @KingSavageShaun @Ubisoft Problem is if we get involved in Ukraine it could cause a nuclear war then you won't have to worry about environmental **** anymore cause everything would be destroyed
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kaleb
(@kaleb56506733) reported
@Ubisoft Fix the for honor severs for the@
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Ketarl 🇳🇴
(@KetarlR6) reported
Has anyone else had the issue where you have to log back in to uplay every time you close it and reopen it? It signs me out every time I close the application
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Nikita Kress
(@kressnik) reported
@wking420420 @Ubisoft Before I point out how stupid you are, let me ask you something. You do realize, that males that are fit for service can't legally leave Ukraine right now? Also leaving war torn country via airplane is freaking dumb in general.
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Dylan Maguire
(@dmaguire_5) reported
@QuentinLepicard @UbisoftSupport @Ubisoft Same thing happened to me. Guess it's just broken then 😕
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Trxuble.
(@KrugerJanu) reported
@HasibWantsPeace @Rainbow6Game @UbisoftSupport I also get it sometimes...it fixes itself...gonna have to wait for ubisoft to fix it as usual👀
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⚜️Z⚜️bIm
(@zerkj0) reported
Wish ubisoft would fix their ****** game crashing and quit punishing me for their crashy game 🥴
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Corey Bircher
(@bircher_corey) reported
@Rainbow6Game explain to me how ubisoft connect is a ******* button on the menu. Why the bloody hell would I want to go to the ****** connect store in a the middle of a game instead of my ******* settings. Stop trying to subtly force us to use the service on every menu
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Laws De Borel 💙 @ #FFXIV 💕 Elezenbrainrot
(@TheLudensAtlas) reported
I can't believe that Ubisoft have the best solution to this issue but they do, they have a graded system for how much navigational help you get from the game in newer Assassin's Creed games.
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ً
(@throwbackness) reported
I honestly can’t bring myself to drop Assassin’s Creed. I am curious of the Assassin’s Creed: Infinity project that Ubisoft is working on. Despite my current issues with the game.