Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/12/2026 08:45

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (53%)

    Sign in (53%)

  2. Online Play (21%)

    Online Play (21%)

  3. Game Crash (13%)

    Game Crash (13%)

  4. Glitches (12%)

    Glitches (12%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSan Antonio Sign in
SpainSan Martín de la Vega Game Crash
FranceReims Sign in
ItalyLucca Sign in
FranceChalon-sur-Saône Sign in
BelgiumGembloux Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Laazy_Lifestyle CARNET STYLÉ 💜💐🫧 (@Laazy_Lifestyle) reported

    @Ubisoft When the game have the game issues and bugs since 7 years and the dev don't care :)

  • octopusteaparty Travis Magill (@octopusteaparty) reported

    @UbisoftSupport playing watch dogs 1 and it keeps saying that the ubisoft service in not currently available whenever I try to connect

  • hashtagmediaguy MJ Parks (@hashtagmediaguy) reported

    Given the fact that I pay like 18 bucks a month for the service and that’s way more than #Stadia or #AmazonLuna I really have to question @Ubisoft customer service

  • AlthirdLIVE Arthur2 (@AlthirdLIVE) reported

    WE JUST TRIED PLAYING UBISOFT UNO. AND EVERY PERSON HAD A DIFFERENT ISSUE JOINING THE GAME

  • MurdyYT Seán 🇮🇪 (@MurdyYT) reported

    @Ubisoft Good game but can ye please fix the multiplayer. Hasn't worked in ages

  • dave_warhammer WarhammerDave (@dave_warhammer) reported

    @JezCorden Ubisoft with all their fps, gaas games and legendary franchises to turn in to ps exclusives and big blockbuster shows. Plus ubisoft has cloud service, subscription service, along with pc and Mobile they need

  • LiraKat_ Lira Kat (@LiraKat_) reported

    So. All that trouble I was having with Uplay? Getting my access to Far Cry 5 back? Nothing support could do? Literally doesnt matter anymore, Ubisoft just decided to start a major sale and I got Far Cry 3, 5 and all its dlc, and new dawn for like $26 So its not a big deal

  • Mario_Mtz_G Mario Mtz 🇲🇽🇷🇺 (@Mario_Mtz_G) reported

    @JamesDude100 @SamuraiX08 @ALumia_Italia There is no association with xbox ubisoft is free so much so sony paid to have ubisoft games first in its catalog xbox could do the same but ubisoft+ is too expensive and unprofitable to enter gamepass would have to raise the price of the service

  • IamIcyKitten IamIcyKittenOfficial (@IamIcyKitten) reported

    @Ubisoft @Rainbow6Game love playing with this super bad lag.....might uinstall.......

  • dustyjoo Dusty Marquis (@dustyjoo) reported

    @Ubisoft hey so reoccurring problem in for honor for bunches of people um why let the parry animation go but still get hit?🤔🤔

  • CardboardBox333 The Cardboard Box (@CardboardBox333) reported

    @UbisoftSupport Hi, thank you for getting back to me! I'm entering the code through the ubisoft connect overlay key activation (accessed through the R6 Shop) in game. The error message I get: This CD key or activation code is not valid. Please try again. I am using capitals and - in between.

  • madebyFAITHH f (@madebyFAITHH) reported

    @itsTHR1LL i think if ubisoft added this feature where people using unauthorized software to gain an unfair advantage against other players should have their accounts “banned” as per the rules in their “Terms of Service”

  • Bruhmom84559574 roteebtbebb coffee bean (@Bruhmom84559574) reported

    oh my god @Ubisoft **** you with this bs ubisoft service is currently unavailable i just wanna play far cry 3

  • WILDWINGSMOFO WILDWINGS **** (@WILDWINGSMOFO) reported

    @Ubisoft @Rainbow6Game fix ur **** game, unbelievable some copper-trolling tards’ can cue up with me and request a hard breach grenade first round just for two trolls to stand on it and get me banned for 3-24hrs

  • juicynugnugs Wes (@juicynugnugs) reported

    @RollerChampions Wow! You're telling me ubisoft released a feature that should've been been added at launch months after the game released and it was BROKEN?? NO WAY!! NOT UBISOFT!! They would NEVER!

  • J7kProd J7K (@J7kProd) reported

    @Ubisoft @Hasbro pls fix the monopoly plus on PlayStation. It hangs so often for everyone and the interface is so laggy.

  • bigboibearsfan professionalpantshitter (@bigboibearsfan) reported

    @Ubisoft my freind just got a 2 day suspension on seige for getting disconnected, fix this horseshit

  • Pemburuj4nd4 Pemburu Janda (@Pemburuj4nd4) reported

    @growtopiagame thank you to the ubisoft GT team, for being quick to respond in fixing problems, those who say that the server will die and many more hate comments please ignore because I know all the growtopia teams are very good, especially you guys are holding events with Indonesian nuances-

  • DT7__ T_ (@DT7__) reported

    @BenjiSales @JeffGrubb I don't know if Sony can afford it and I don't want to get into this debate. But today's Sony would make a lot of sense to them Ubisoft. They have service games and they have big IPs for solo players.

  • nadyaptiwi Nadia Patrick (@nadyaptiwi) reported

    @GupXbl @Ubisoft send a message to #CYBERNETIC01 on Instagram they can fix issues like that. I got mine fixed some days back

  • KapanBenernya Suryadi Susanto (@KapanBenernya) reported

    move over uplay and origin, and give it up to the XBOX as the absolute ******* worst gaming service app to ever grace my PC! can't even install let alone play the games, random errors, hitting play redirects you to the gaming store, etc etc

  • Starkiller_1710 Starkiller_1710 (@Starkiller_1710) reported

    @Ubisoft Fix the onlone servers issue been going on for more then 6 months

  • jack97931941 jack (@jack97931941) reported

    @MicrosoftHelps having trouble recovering an account that I’m assuming doesn’t exist anymore is there anyway of getting back into it or unlinking it from other sites such as Ubisoft connect

  • MattWic Dr. Matt Wic MD (@MattWic) reported

    @Ubisoft @UbisoftSupport fix Wildlands servers or I’ll never buy one of your games again

  • SuperSnake1985 Charles Guzman (@SuperSnake1985) reported

    @Ubisoft Wait is Co-Op multiplayer not working? I was thinking of playing this with my Son.

  • jsvallejo20 juan sebastian (@jsvallejo20) reported

    @Super___llama @Ubisoft @CoconutBrah Chart him up they can help you fix it

  • MainframeCore The Mainframe (@MainframeCore) reported

    @Ubisoft I have been waiting for this game to be released again for years, and the first time I play it is nothing but crash after crash after crash after crash after crash after crash. 6 times I tried it. crashed every time.

  • HakuOfTheTubes Haku (@HakuOfTheTubes) reported

    @YoungPaperwork I've played every AC game since the first, and they're the only 2 I never finished. I liked Valhalla, but it had the usual modern Ubisoft moneygrubbing problems. I consider Odyssey possibly the worst game I've ever played, even after putting in like 140+ hours.

  • Bosslemon6789 d_3765 (@Bosslemon6789) reported

    @shbzz @Rainbow6Game Do you reckon it will have a competent anticheat? I'd hate for this game to become successful for 4/5 years then slowly die off due to the cheating problems ubisoft failed to address fully.

  • JDwyer115 Joshua Dwyer (@JDwyer115) reported

    Also, I’ve been unable to use Ubisoft connect and feel like I’m missing out on a lot of features. Using Forgot Password or trying to login via my PSN does nothing, as it simply brings me back to the Connect login screen.