Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Lakewood	Online Play	2 days ago
Paris	Sign in	4 days ago
Missouri City	Sign in	5 days ago
Charleroi	Online Play	9 days ago
Lille	Sign in	10 days ago
Paris	Sign in	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ***** (@LabiaPussyfurt) reported 5 minutes ago

  @Ubisoft hi Ubisoft!! I just wanted to formally submit a complaint on how **** your linking account service is on any game!!! Made me do a million recaptcha things then said to completely retry to login after I changed my password too!!! So congrats!! I GAVE UP! Good job!!!!!!!!!

• 
  𝐂𝐃𝐍 (@CDNHODLer) reported 5 minutes ago

  when a game company like @Ubisoft launches another liquidity draining mint event, which generates less than 20 likes in the opening hours.... you just know you're being milked. @XFunkeda why introduce more factions and cards before balancing issues with the current metas?

• 
  Jason Kleindl (@JLKleindl) reported 6 minutes ago

  @DatBellx @Ubisoft They can make whatever tweaks they want to ranked, but until they fix their matmaking algorithm to prioritize balance over speed, every ranked system will be ****.

• 
  RYMAX (@RYMAX_RYMAN) reported 9 minutes ago

  Does that mean there isn’t fights to finish or wounds to heal? Of course not. There’s still the Ubisoft problem, the Bungie problem, the Microsoft problem, the Nintendo problem, the PlayStation EA etc problems. But the return of olden days IPs is a great start.

• 
  Thorn (@ShoushiR6) reported 10 minutes ago

  @Poxonlox I understand what they were going for though. The “problem” Ubisoft had with 1.0 is top players were hitting champ super fast. So 2.0 added a longer progression. 3.0 feels like 1.0 but ranking up to champ isn’t as fast

• 
  ScorpDK (@ScorpDK) reported 10 minutes ago

  @Pirat_Nation There are many digital stores, each one with their own problems. Steam isn't perfect, but it is lightyears ahead of the competition, whose launchers/stores are tedious, buggy and (looking at EA and Ubisoft) may randomly decide "No, today you are NOT playing any of your games"

• 
  Jason Dill (@TRICHERATOPS_) reported 10 minutes ago

  @Toast_Bogard @Septic_Sauce They can make ultimate still a good value without day ones … they already have Ubisoft classic and ea play. They can also have exclusives come to the service 6-12 months later

• 
  Stormking (@StormkingX2) reported 12 minutes ago

  @AraKamelia You know thats all ubisoft lies right? Last I checked samus never had issue or Bayonetta. Heck e33 is a female main character and no one ******* at it

• 
  Meandering Mystic (@mean_mystic) reported 14 minutes ago

  @digitumsoftware OK so what is the problem with Ubisoft selling their games cheaper on their store? You have this idea that they wouldn’t ever do that, but clearly they wanted to and steam told them they couldn’t. If they are so greedy, they will just have the same prices, but valve allows that.

• 
  GamePolitik (@GamePolitik99) reported 27 minutes ago

  @AmericanTimdog Why would they pull game pass while Rockstar, Ubisoft Sony keeps on trucking with their services? Someone is always going to lead game streaming service. The technology isnt leaving.

• 
  Rob Johnson (@belzer88) reported 31 minutes ago

  @Ubisoft is 6 years not enough time to fix the Keener boss fight glitch? You want people to quit playing your game? Don't fix very old glitches...

• 
  chicago fanatic (@cubbies914) reported 36 minutes ago

  @X1seh @beef198819 @Ubisoft I’ve been champ for 17 seasons and it’s just fine. Have some fun, dok is broken but they’ll nerf it soon. Casino seems like a decent map, you people are just miserable

• 
  Cool Guy™ 🌈✞🌛 (@ChurchOfMoons) reported 36 minutes ago

  @LonelyGoomba @TheUncleAlShow Where this specifically stems from, is Ubisoft not wanting to do stuff that isn't a 'service'. They've been absolutely obsessed with GAAS since Siege and For Honor dropped. That's why we haven't gotten sequels even to games that did well, like Child of Light and Lost Crown

• 
  ServanteS (@SegilBeQur) reported 36 minutes ago

  @Rainbow6Mobile What a crappy development team! They can't fix the game! This is going to fail like many other Ubisoft games! Full of aimbot hackers plus your team is 80% bots

• 
  MR3D-Dev (@MR3Dev) reported 38 minutes ago

  Everything about Assassins Creed Black Flag Resynced looks great. Still hoping is not broken on launch day. All Ubisoft has to do is look at what Capcom is doing and repeat with the mainline AC games

• 
  DualSense Dave (@DualSenseDave) reported 40 minutes ago

  @ErcanOuzYldrm1 Yep I saw the Ubisoft France branch only hiring trans and non-binaries a few years ago. Actual travesty when the write their problems into normal *** games.

• 
  Mason (@safehxld) reported 41 minutes ago

  @DjevnR6 @drajnyy @Ubisoft Gotta be a driver issue

• 
  Tamime-iwnl🇩🇿 (@TamimeR6) reported 47 minutes ago

  What going on with cheaters today @Ubisoft fix ur fkng anticheat the game is just umplayable being D2 and losing against emerald cheaters and losing 27 points and winning 10 its just so boring

• 
  RoOSTA (@Ro0STA) reported 50 minutes ago

  @Ubisoft 4. PS1/2 style graphics; either after playing the game with agents from other servers (poor connection to server), the graphics significa fly deteriorate. It gets ALSO bad, that the only way to fix is not to log out, but completely restart the game.

• 
  eric szorvas (@EricSzorvas) reported 50 minutes ago

  @Rainbow6Game whats with the lag when i play i cant move or see my opps like bazalright @Rainbow6Game @Ubisoft

• 
  Lil’ Brudder (@lilbrudder2) reported 50 minutes ago

  @NoneNon46893937 @TheKingerdYT Again, Ubisoft didn’t make God of War. And if you think the problems Ubisoft has begin and end at “the wokes”, then you are far more foolish than I originally thought

• 
  Louis Win (@LouisWin_Hane) reported 53 minutes ago

  @TimSweeneyEpic Your platform is already 8 years old and you still haven't done a single thing to improve your platform and service. You had every chance and the money to do so. You decided not to put customers first just like Ubisoft and EA. Look where you all are. Steam is still stomping you.

• 
  KryptixXL (@KryptixXL) reported 53 minutes ago

  Hey @Ubisoft @UbisoftSupport how do you put out an update for siege where the hit reg is completely broken? Im literally hitting opponents and even though the shots are connecting, its not registering. This is a necessary component to fix

• 
  Papa Posey (@PoseyDaGodx) reported 55 minutes ago

  @Ubisoft listen…. Idk what yall did but fix it also why tf are u basing placement off of a mmr from ranked 2.0 when the mmr those ******* had IS NOWHERE NEAR THE RANK THEY SHOULD BE IN FIX THE EMERALD POOL IMMA LOSE MY **** IM BOUT TO GET REAL NEW YORKUH UP IN THIS *****

• 
  SodaDoge (@PolarSodaCan) reported 56 minutes ago

  @BGroundNPC the fact that Kingdom come deliverance 2 cost under 50 million while Ubisoft/Sony/MS spends 50 mill on marketing alone their latest slop is the problem. Western, especially american devs are so overpriced, 100k a year vs 50k for european/asian devs

• 
  ShoXwave (@ShoXwavve) reported 1 hour ago

  @Koala_Kong It doesn't work when Ubisoft can't remaster the original trilogy like Crash

• 
  Omar (@Omar15642112) reported 1 hour ago

  @SpIinterCaI Not 15, he got into legal trouble with Ubisoft to get his game back

• 
  Jedi Dna (@JediDNA) reported 1 hour ago

  @LympathicTj @thegamerwebsite Ubisoft is releasing "physical" games with empty discs (no game inside)! That's the problem! That isn't a REAL physical game!

• 
  Unsupervised Mandolorian (@Ashrubel) reported 1 hour ago

  @RetnaburnX @Voltzzzzzzz36 @PaladinAshe How is Steam a Monopoly? Is the product/service they offer materially the same as the product/service being offered by Ubisoft? Are they preventing Ubisoft from selling games? Are they preventing Ubisoft from offering a similar Service? How many AAA Game Developers has Steam bankrupted by killing their ability to compete?

• 
  Max (@maxsanr6) reported 1 hour ago

  i cant login to my ubisoft account @UbisoftSupport