Ubisoft Connect status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (61%)
- Online Play (21%)
- Glitches (14%)
- Matchmaking (3%)
- Game Crash (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Sign in | 13 hours ago |
|
|
Sign in | 2 days ago |
|
|
Sign in | 2 days ago |
|
|
Sign in | 2 days ago |
|
|
Glitches | 2 days ago |
|
|
Sign in | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
XANDER ||| VGen Artist+ 🧸👑🐔🌼🌱 (@XANDERcanDRAW) reported@Ubisoft so you're telling me, you'll locking my account because of multiple login attempts? I just booted up the stupid launcher today! and now all of my games on steam are worthless pile of junk? note: it's auto login by the way.
-
Jessica (@itsTHR1LL) reportedTONIGHTS UBISOFT OPTIMIZATION RANKED STATS: 5 RANDOM 100+ FPS FRAME DROPS 🔥 1 RANDOM CRASH 🥶 2 TIMES WHERE FRAMES DIDNT BOUNCE BACK TO OVER 120 AFTER A DROP 📈
-
y (@yigitaky590) reported@UbisoftSupport After this connection problem, my account was hacked and I can no longer access it. Please help, it's been days! @UbisoftSupport @Ubisoft
-
Ænomaly (@InitiateAnomaly) reported@UbisoftSupport It appears that Ubisoft represents an organization known as GRM. This could be quite damaging to your company based off behavior & harassment involving members of their leadership. This involves a friend of mine, and the same individual told me that I have “daddy” issues because my father killed himself.
-
Ser Brator (@SERBrator) reported@Khryn_Tzu That's one of the issues I tackle in the video. Since Resynced does not have a modern day segment (Desmond's story), I found that writers will struggle to reproduce the standards of that era of Assassin's Creed. Instead, it would be best to let the new staff learn and grow while remaking things they're familiar with (a lot of people who worked on AC 3, Black Flag, Unity and Rogue are still at Ubisoft). This will help them train under senior supervision to get ready to take on Altair and the Ezio trilogy.
-
Austin Bell (@Sh0wYaH0wda) reportedUpdating it first like especially like apps like Ubisoft or Steam or the Game Pass app or Xbox app whatever have you when there’s way more features and stuff on it then just the games or like Xbox my rewards were reset for the daily login to the PC app because of (3)
-
appealtoheaven (@NHstopguy) reported@OfficialNyps the pixel peek problem would be solved almost entirely if Ubisoft had the ***** to make bullets come out of the barrel instead of the optic
-
Dractheimpaler (@HarryJohnSmth) reported@Willydawildcat @JAYGAMING029 And could they need and should be all guns sound the same. Breakpoint had the same problem and they added better sound to ask M4 and acr. They should have done the same to Wildlands but ubisoft does not care enough
-
Rayman_Tada.K. (@testeage2021) reported@RaymanTogether If Crash Bandicoot is there, than i will start re-downloading it. I feel like Rayman would be there as well if Ubisoft ever announced it.
-
val (@exceedorbit) reported@SpekterAlt @ArifxD_v2 @InveighYT AC4 doesn't have any translation issues that I know about, unlike Ubisoft with ACfA. SEGA was kind of the goat because they were the ONLY publisher to translate the game manual. ACfA and 5thgen do not have manuals and FromSoft expected you to have read them before you play lol
-
Snickel (@SnickelYT) reportedHow about for the 25th anniversary we fix the UPlay servers so that the platinum trophy is obtainable on the PlayStation 3 again? @Ubisoft @UbisoftSupport
-
Games Contents (@GamesContents) reportedThe Division 2 - Official Broken Rain incursion trailer Check out the Broken Rain Incursion Trailer for The Division 2, the third-person action shooter developed by Ubisoft. Players can take on a new Incursion called Broken Rain, which tasks Agents with reclaiming a facility before certain doom from an incoming hurricane. Take on new bosses and earn rewards in the Broken Rain Incursion for The Division 2, launching on August 11 for PlayStation 4 (PS4), Xbox One, and PC (Steam)
-
DisabledBrandon (@DisabledBrandon) reported@UbisoftSupport Can’t link my phone number to my account. So I cannot play ranked then when I went onto Ubisoft support to send a message on what the issue I am having is. It just wouldn’t let me send the message. Absolute joke. SEND A VERIFICATION CODE TO MY NUMBER
-
Kitkat5335 (@Kitkat53351) reported@ThiccFilA_ Eh, honestly the merch splash screen I am not a fan od...feels too 'ubisoft' and the new enemies have a fatal issue - they clip through walls/buildings/platforms worse than older illuminate pre-fix
-
Dan (@_DanT64_) reportedAnyone ever had a ps5 issue where no Ubisoft discs read? Perfect condition, have worked no problem before, and every other physical game works fine, but not a single one of my Ubisoft discs work? “Can’t recognise the disc”? @UbisoftSupport @PlayStationUK any solutions?
-
MohSkinner (@MohSkinnerr) reported@Ubisoft You have games that crash a lot; try to fix them and resolve their issues. I can't play a game if you have problems with your games. Fix that; don't be selfish and only care about money.
-
Seal Examines Games (@TheTrueSealYT) reported@Rayan192847 Yup. I think the achievement thing is mostly a Ubisoft Connect problem but the playtime one pissed me off real hard.
-
RenovatedLee (@RenovatedLee) reported@spykicksin @kabrutusdeid There were people complaining about the login bs with Campaign Evolved, no-one expects quality from Ubisoft anymore lol, I should be able to just use the login from whatever launcher I bought the game from and be able to play without limitations. That's not whining.
-
ZaneKaneOnAir 🇨🇦🇺🇸🇬🇧 (@zanekaneonair) reported@TimoTweetss This might be a hot take, but if these bosses were in a game and were handled well, no one would complain. The only problem is that it is Ubisoft.
-
DinoBlaze (@DinoBlaze502) reported@TheRealZephryss That's sort of the major issue with ac at the moment, it has for the most part two fanbases crushed together, so releasing any game is a risk and will recive backlash. Which is why I have always said Ubisoft should reboot ac, through an ac1 remake that restarts desmond's story
-
DonnieBoiTV (@DonnieBoiTV) reported@Ubisoft Why is it so hard for you retards to just make a game that works. So many ******* issues and work arounds just to get this game working and to join my friends.
-
The Raven (@RavenMentore) reported@Sainte_XIII I actually think there's a lot here I agree with, particularly the point that some of the problems people associate with modern AC didn't suddenly appear with Origins. The older games absolutely had contradictions between the **fantasy of being an Assassin** and what the gameplay allowed. Ezio could dress incredibly conspicuously, walk around covered in weapons and eventually slaughter groups of guards with very little difficulty. Brotherhood's counter-kill chains especially pushed combat toward a power fantasy rather than making open combat something an Assassin genuinely wanted to avoid. Where I'd differ slightly is that I don't think Assassin's Creed necessarily needs to become a conventional hardcore stealth game like Styx. AC1's original idea of stealth was actually quite distinctive because it wasn't primarily about hiding in darkness — it was about **hiding in plain sight**. Social blending, scholars, crowds, benches, rooftops, manipulating suspicion, gathering information and choosing the right moment to strike were what separated AC from other stealth games. I'd rather Ubisoft take that philosophy much further. And that's partly why I don't want a simple return to the “golden age” either. Those games had flaws worth fixing. Imagine an AC where clothing affects detection, conspicuous weapons attract attention, social stealth is systemic rather than contextual, guards remember suspicious behaviour, combat against large groups is genuinely dangerous, and escaping after an assassination matters as much as reaching the target. Then following the Creed wouldn't merely be something characters discuss in cutscenes — **the mechanics would encourage you to behave like an Assassin.** So I think you're right that the seeds were there early. Where I'm more optimistic is that I don't see those flaws as proof the original concept failed. I see them as ideas Assassin's Creed **never fully developed to their potential.**
-
Bitswift.Tech |🇨🇦 🦉 (@bitswift_tech) reportedLooks like a couple of big service providers are offline / down at the moment. Namecheap, Claude, UbiSoft, to name a few.
-
Asturides (@asturides) reported@KratosTwin Most people hate having extra launchers on Steam. Specially the Uplay and rockstar ones. PSN login sucks cause you have to manually log in each time and can't do it without the mouse, also lots of people get left out cause their countries doesn't have PSN "coverage"
-
Captain Ziri (ⴰⵎⵣⵡⴰⵔ ⵣⵉⵔⵉ) (@NormBreaker3) reported@HanDoesHisBest I pretty much like everything if you make a good game of any genre, I'll probably enjoy it, only exception I can't stand is the classic empty open world Ubisoft game, live service type of crap, youtuber type shovelware and most sports games
-
AndyeCanoV ✮⋆˙ 𓃵 (@AndyeCanoV) reportedHey! I’m Ubisoft Partner @UbisofSupport @Ubisoft , how can I talk to someone to fix a problem with my acc? I sent a ticket and didn’t work.
-
MorrisonSean (@Morrison251) reported@GhostRecon Fix breakpoint it crashes literally after setting up the lobby when trying to start the game on pc steam or Ubisoft connect.
-
Henery (@Henery12090937) reported@Ubisoft When are you going to fix the launch issues on Windows 11?
-
lil quiet birl on the creek (@posiinega) reportedwell maybe now theyll fix the graphics, why tf does it look like a ubisoft game
-
cory barlog fan² (@squarednation_) reportedPraying for Ubisoft to fix AC3 remaster