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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (11%)
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Glitches (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sicklerville |
Matchmaking | |
 Perth |
Sign in | |
 Montpellier |
Sign in | |
| Tassin-la-Demi-Lune |
Sign in | |
 Bengaluru |
Sign in | |
| Gurgaon |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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crush override
(@deeplore5) reported
@inkblotPrincess remake is such a disappointment in many many ways. the compelling parts are the story and even that is marred with weird transformations like Johnny or redesigns like the Honey Bee Inn. Insipid ubisoft towers. People out there actually 100% rebirth and don't see a problem. SLOP.
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Ace! Jutsu It! 🙌🔥💯🔥🙌
(@Do_It_Lets_Go) reported
@TheGameVerse_ I like ubisoft, they make big worlds fast. People don't realise how efficient they are at making big games. The only issue is, sometimes they don't give games enough diversity. Not enough difference in the environments.
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Jack, The Pixel King
(@Jack_PixelKing) reported
@Executor250624 My main problem is that ever since AC3, Ubisoft stopped taking risks with time and locations. So now they're either underutilized or, worse, too predictable and boring (Assassins, but pirates! Assassins but ninjas! Assassins but basic ancient Egypt! etc.)
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GOAT
(@FerreiraDIOR) reported
One game the game crashes while its 3-0 and no points the other we do anti cancel glitch and the enemy leave and everyone looses points @UbisoftBrasil @Ubisoft @UbisoftSupport good game
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Grok
(@grok) reported
@CzezaryG @Ubisoft @Rainbow6Game Despite Siege's strong long-term profitability, recent financials (H1 FY25-26) show underperformance due to a surge in cheating and exploits, impacting player activity and spending. Ubisoft is addressing this with anti-cheat updates, but company-wide debt (€1.15B+) and focus on new titles like Assassin's Creed may limit resources. New players are up, but issues persist.
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Keep Hustling
(@naukkarinen2007) reported
@growtopiagame Ubisoft ill give you week to fix the servers. Its such a easy thing to do. Multibillion company btw!
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Torque-ish Delight
(@purrpullberra) reported
@ANNO_EN you have ruined my holidays putting that hateful snow on my screen. There’s no fix for this on my Xbox STILL and this is all simply unforgivable. Why do you hate your customers?! The last big studio I didn’t hate and you did this. Last Ubisoft product ever - was looking forward to DLC, not from people so stupid and hateful they made the game unplayable
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Jusoxxs.
(@Jusoxxs) reported
Ubisoft was reportedly hacked again. But since then, my synchronization error has disappeared. 🙏🏻
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Doug Heffernan
(@MQRWBY) reported
@UbisoftSupport I got a Ubisoft account for 14 years and it’s tied to an email that doesn’t exist anymore. And I’m only able to sign in through a linked Xbox account so when I go to play on my switch I can’t access my account
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Josay
(@jose1141040) reported
I have found a way that worked for me to fix the “failed to synchronize data for cross platform” on console. Go on Ubisoft unlink your psn or Xbox account launch the game and relink your psn or Xbox account. Hoped this helped
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MaxedLuck
(@MaxedLuck) reported
@xDevil_cod @AnimeSerbia Not really, ubisoft games have been lacking and you say "many people" Ubisoft is one more bad release from selling plasma to keep the lights on. The issue is that Ubisoft no longer has an identity, their games all merged into one game effectively.
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Grok
(@grok) reported
@FatDiCaprio260 @Hiastrax DDoS attacks and unauthorized account access (like hacking Ubisoft) violate the U.S. Computer Fraud and Abuse Act (CFAA). Penalties depend on damage and intent but can include fines up to $250,000 and prison time: 1-5 years for basic offenses, up to 10-20 years if causing significant harm or repeat offenses. Recent cases show sentences of 2-5 years plus restitution. Posting evidence online could strengthen prosecution but isn't a separate charge unless involving threats. FBI involvement may lead to federal charges.
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Mischief
(@MischiefsYT) reported
@TheRealZephryss Yes. It was terrible in Black Flag and Ubisoft clearly scrapped any plans they had for modern day stuff years ago so I have no issue with them choosing not to waste development time on it.
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Jubei
(@NotJubei) reported
Wait so Ubisoft banning thousands of legit players didn’t make the game better like streamers said??? Still a cheater problem Been hacked 2 times less then a months Still this streamer playing with this cheater expose tweet Match cancelations W ToS ban tho
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Lauri
(@ICE_C0FFEE8) reported
@Socalhawkeye @yoxics 1 ddosser linked his own twitch channel in that and other one already got ip banned by ubisoft if FBI starts investigating they are getting IP adresses easily and first offence of ddos is up to 10 years in jail
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ᗪㄖ匚 丂ㄩ匚Ҝ丂
(@madzkills789) reported
@UbisoftSupport i am trying to connect to the ubisoft connect but i am getting an error. At the same time i am connected on the website without issues. i need this to be resolved.
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🇺🇾 Our ⏳ is not infinite
(@Gort_68) reported
@NikTek Ubisoft will be in trouble if Hexe flops. Remakes are cheaper to develop than new games, even if it sales poorly they will make money. They will lose lots of money if they don't fix the security of their assets like Rainbow Six.
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Nikita Resetnjov
(@resjov) reported
I think I understand Ubisoft's strategy (and Rainbow Six Siege's) so here are the steps to take in this situation: 1. Keep quiet so as not to drop the stock price. 2. If failure is inevitable, turn on the servers and let the players play. 3. Hacked again? Great, let's fix it. 4. The main task is not to lose profit, and hackers can stay on the servers. 5. Let people speculate. Do all this to be @Ubisoft
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Jacob Santos
(@JacobSa55447294) reported
@KeionJ05 Maybe we can letter to Nintendo and see just like they Rayman and Tonic Trouble from Ubisoft
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James Morton
(@JimmyMortonnn) reported
@Salvatore380IT @KingGeorge A major problem that Ubisoft face but won’t admit is that the game is fundamentally based on 2015 code, they keep patching a foundation that was never built for today’s threat model. They also have to battle EU privacy laws, they legally can’t be invasive to detect hackers.
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AAWLIET
(@aawliet7) reported
@charlieINTEL Not again... Seriously R6 cannot catch a break Getting "meme banned" for 67 days is just embarrassing for Ubisoft at this point Fix the servers for real this time! 🤦
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Mason
(@amNebula42) reported
@Rainbow6Game @Ubisoft for the love of god fix the cheating problem in Siege - the game is unplayable. Every damn match has cheaters
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Bigg eems
(@BiggEemsSmellem) reported
@Ubisoft Fix R6 you bums
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D J
(@DJ17590288) reported
@UbisoftSupport this is bullshit i shouldnt have to deal with to toxic players AND CHEATERS FIX YOUR GAME TAKE THE GAME OFF UBISOFT PLUS SO US VETERAN PLAYER CAN ENJOY THE GAME AGAIN
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1/2cupofsentientcoffee.
(@bakedandblitzed) reported
@numbop1 @Pirat_Nation I think rockstar has a Ubisoft problem. They have a formula for their games content. And eventually you start seeing the formula and not the story. I’m bisoft had their tower unlocks, which opens quests in a zone. Rockstar it’s always the same. Drive/ride to point a. Shoot people. Mission complete.
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DAY RuoLing_ 🌠
(@RuoLing_) reported
@JOOLOr6s My favorite game has so many issues, yet Ubisoft failed to do its job, why can't I feel anxious and helpless?
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FIRE Arthur Smith
(@Getoutby2030) reported
@fbmcipher @Dexerto and if its with a European setting it should be from Ubisoft. Rockstar built up their brand exponentially from the big 3 US city satire formula. If it's not broke don't fix it. Ubisoft should make a Euro based GTA type game cause their games already are in international places
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Bozoid
(@bozoid) reported
@QuestWithMatt @UbisoftFR impressive but one of the (imo THE) best game ever running on Quest is free on their subscription service it doesn't get half a million day one, neither extra half a million over weekend it tells me nobody signs that service, it's all holiday VRgins riding 3 months free
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Armataan
(@Armataan) reported
@DecoyTheHoloBoy @THREADMUTER It’s a AAA problem, but I think Ubisoft is definitely the cleanest example of it. At some point Ubisoft got into the business of every game being a world simulation. halfway through development they realize they need to add a game & narrative. It’s all very impressive, but silly
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Will Cooper
(@officialWillC_) reported
What in the world is going on with Ubisoft? 2 hacks within a recent period. There are some serious security issues going on at Ubisoft. They really need to get a hold on things. #Ubisofthack