Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mantes-la-Jolie
|
Online Play | 9 hours ago |
|
Mulhouse
|
Sign in | 2 days ago |
 Brussels
|
Sign in | 3 days ago |
 Amane Aït Oussa
|
Sign in | 4 days ago |
|
Lorient
|
Sign in | 5 days ago |
|
Paris
|
Online Play | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Salaar (@salaar018) reported@UbisoftSupport @Ubisoft Hey, ubisoft my ubisoft account recently hacked. I've been trying to reach you via ubisoft support by raising ticket but my problem haven't been solved. please help in recovering my account.
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Chris Cave (@Chrissx_x) reported@beyond_fps you know you never hear about Ubisoft leadership/devs complain about their subscription service when they offer a more damaging model.👀
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Klaaas (@klasdahlberg) reported@Willy9753 @TheBendySlow @Ubisoft Probably a Playstation problem..
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Neku Eugeo (@n_gineering) reported@LegendaryYOBY Ubisoft is it's own catalog, same with GTA, and EA play. PS isn't day and date it's like 2-3+ year old games Xbox cannot keep putting their first party games day and date on the service
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FINAL BOSS (@THEFINALBOSS223) reported@assassinscreed Fix ur stupid ubisoft connect app tht ruined my entire save file fuckkkk uu
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Calico Eric (@CalicoEricjxqr) reported@Ubisoft How about you fix the games you have instead of releasing **** and outing emblems out in a game that no one is going to ******* use. OR pay attention to a game that’s been out for 10 years but for some reason has still had the same issues since launch. Just a thought
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RM's Gallery of PLAY (@GalleryOfPLAY) reportedYup, with DLC, it took me around 260 hours to beat. It’s also the most bloated game in the series with the most repetitive content. Many people will champion it as the best in the series or in the RPG series, but I’m think it’s some weird nostalgia or a similar attachment that people got to specific things during a period like the pandemic lockdowns. I found it to be uninspired and watered down. I played it out of inertia. I kinda regret I did. I should take better care of what I put my time into. The only redeeming aspect was the DLC that puts you in the midst if an actual ISU civilisation. It’s the only and most direct ISU content the series has ever received, but even that got repetitive and boring fast. The problem with Ubisoft games is they show everything the game has to offer in the first 10-15 hours. By then you figure out how many of each activities, power ups, colletibles, etc. are and you can easily figure out the game can’t have any gameplay changing surprises, because itms strictly confined in these aspects.
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Hank Scorpio (@Eldowzo1) reported@lookitsnoire @ManaByte As any game would if it's in a sub service, it will happen with Ubisoft and ea games would it not yet somehow no one is calling out these services for day one removal. Yeah it had potential missed sales but the keyword is potential not everyone who played would have bought it
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Jacob Navok (@JNavok) reportedThis is very misleading. Emerging tech didn’t hobble the Ubisoft stock price. Rather Ubisoft’s massive cost structure (employee base) relative to its sales is the problem. Ubisoft has around 17k employees to Take-2’s 12k. Take-2 does $6.6bn in revenue to Ubisoft’s €1.4bn. Take-2 generates 5.5x the revenue per employee.
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Abbhiraj Nag (@AbbhirajxNag) reportedThey’re definitely adding Unarmed & Hidden Blade Combat to AC Black Flag Resynced in the future. No one goes through so much trouble of saying that they are listening & thinking especially when its Ubisoft who needs a proper win.
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Pause (@PauseMidnight) reported@HazzadorGamin @Ubisoft The issue with Ubisoft is they can't make a passionate project they gotta put so many cosmetics and virtual currency in those games and still charge full price and make the grind harder so they can sell extra stuff They never learn.
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Tom from Toonami 🦬 (@Chaoswulf1) reported@Ubisoft FIX THIS **** RIGHT NOW!
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CombatCarrot (@CombatCarrot) reportedAfter hours of playing #AssasinsCreedBlackFlag I must say @Ubisoft did such a great job at the remake, HOWEVER, you didn't have to Ubisoft microtransactions into everything. Not to mention launching another one of your games to see details on an item. As someone studying game dev, playing and showcasing games live, there are better ways of making money. That ain't it. Moving a large part of the Animus to this was a poor idea. Yes, I understand not everyone plays for that portion of the story, but more to be a pirate. But you excluded those who enjoy the entire story, not just the role-playing pirate aspect. Frankly, I would have said 10/10; however, I think doing what you did significantly harmed the game from a narrative and moral viewpoint of a large portion of fans, even if it doesn't hinder progress. 7/10. Besides these issues, the remake IS the standard by which all remakes should be made. Even the funny bugs and glitches still exist. Game on point, some choices definitely not.
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Luxfero__ (@LuxWombat) reported@ketchupvmustard I'm sorry to hear that! I don't know much about the mobile games, tbh! I know that there were some interior changes in Ubisoft and maybe that affected some publishing, hope they will fix this asap!
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Smoke Grenade Guy (@x_lockon_x) reportedThought about trying the @Ubisoft plus premium service, but I can't even get @UbisoftSupport to acknowledge a support ticket I sent in 24 hours ago about a problem with my PS5 account link. Also, there seems to be no phone number to call or live chat option either. Not good.
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Fábio Castro (@Fabiocastro185) reported@UbisoftSupport Oh dear @Ubisoft team, even when you get something right, you make mistakes. Please fix the freezes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.
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Bartt®️ (@quikkfixx) reported@Ubisoft @Rainbow6Game fix the game yo
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G2 Shattawax (@shattawax710) reported@Ubisoft Fix R6 marketplace , oh and the game while you’re at it
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jhonny dayz (@JhonnyDayz) reported@UbisoftSupport I'm having trouble linking my current PlayStation account to my Ubisoft account. They have the same email and everything, but it's still linked to a PS3 account that I don't even have access to. I bought Just Dance 2026 and I can't play it.
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M🇸🇩الحكم الدولي (@Assassins_M) reportedBlack Flag Resynced newest update has terrible micro stutters and frame freezing on PC whenever you jump forward in cities. Seems to be a widespread issue and I tried everything to fix it but to no avail. Gonna have to shelf it till this is fixed. Buggiest Ubisoft game in a while
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Alec 🥶🔥 (@Swytchers) reported@VintageKev10 @QNDZYcom No it didn’t , the dumb *** Ubisoft higher ups needed to get there head out there *** and let mark and his team transfer it over to a different engine so all the netcode issues would stop
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Zach Makol (@z_Mak297) reported@BratorNews @Ubisoft @assassinscreed I love that no one seems to freaking care that there is ZERO haptic feedback in the entire game. Idk what the hell is taking Ubisoft so long to fix something that makes a huge difference experience wise.
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Jak Grant (@JakGrant) reportedWell, feeling better today after yesterday still a little tender from the urologist visit with the camera work. It was definitely something freaky to watch, but at least I have more answers than I did. So plans for today we will be streaming, we weren't sure how uncomfortable we'd be. But with the AC:BFR patch drop, which super weirdly I did not see download at all last night in Ubisoft Launcher which was weird but it's there. Oh derp. "Enabled automatic game updates for recently played games" ticked. ****** is me. Yes I'm a techy and IT techy person and problem fixer >.> Blonde moment right there. Anyway, back to some AC:BFR I'm probably horrendously behind in the storyline compared to everyone. We'll be kicking off soon with a stream.
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420dailygamer (@420dailygamer) reported@Ubisoft wtf is wrong with ya teams. Why did ya remove magic from AC:hexe? What; she gonna stealth her way around hexes? I'm a practitioner and ya are about to have another failure on ya hands. Fix this. Or maybe I'll hex ya.
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Dinnu daniel (@daniel_adinnu) reportedTroy Baker, the actor behind Joel in The Last of Us and Indiana Jones in The Great Circle, used a 40 minute interview with Insider Gaming to push back against the industry’s most common villain narrative. His read: the games business isn’t run by greedy fat cats swimming through money, it’s trying to salvage itself. The backdrop makes his defense harder to dismiss as corporate cover. Development costs are spiraling, projects are being canceled before release, prices are climbing to levels the industry has never charged before, and physical media itself is under threat. Ubisoft Barcelona is currently striking after 51 developers there were hit by layoffs, days after finishing work on Assassin’s Creed content. That’s the environment Baker is defending studios inside of, not a hypothetical one. His actual argument has a specific moral framing most industry commentary skips. He says every studio carries a financial and moral responsibility to keep the people on its payroll employed, and that responsibility, not greed, is driving decisions people love to hate. Then he goes further than a simple defense: if live service models are what keeps a studio solvent enough to protect those jobs, he says, so be it. That’s the part worth sitting with. Live service games are usually framed as the villain of modern gaming, monetization schemes prioritized over creative ambition. Baker inverts that frame entirely. In his read, live service isn’t studios choosing profit over art, it’s studios choosing survival over shutting down, and shutting down means the layoffs he’s watching happen in real time at studios like Ubisoft Barcelona. Baker isn’t a studio executive with a balance sheet to protect. He’s a working actor who has spent decades inside these productions, and his take carries weight precisely because he has nothing to gain from defending the business side of an industry he doesn’t run.
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KingYorha (@KingYorha2B) reportedIncredible Yaga. Just incredible. You got mad over a troll talking crap about a flag in the game and went on a rant talking about how hard it is. You know what you guys could’ve been doing instead of bitching about a troll on X? You could be working on fixing bugs. You could be working on making actual real looking women in the game. You could be fixing this ******* censorship you have on some of the women characters. Nope. You just ignore everything and ***** when someone is bitching about your game. He’s a troll account. He does it for fun to make fun of the actual slop in the game. If you can’t fix these actual problems because it’s too hard or because you don’t want to…then you probably shouldn’t be having a job at Ubisoft. 🧐 Now i know why this game looked like **** upon release. You worked on it. Fix it. Btw…stupid move shitting on a customer. Makes Ubisoft look bad.
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HighDefDiscNews.com (@HighDefDiscNews) reportedYo, @Ubisoft fix that!! Ship needs a steady wheel…
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WolfgangMishima (@WolfgangMishima) reported@LegendaryYOBY When you put every major first party game into a subscription service on day one, I think it does devalue those games. Xbox is now giving us enough data to have that conversation. It’s great for consumers, but whether it’s good for business is another question. Ubisoft has its own problems. PlayStation doesn’t launch its biggest first party games into PS Plus on day one. Rockstar isn’t putting GTA VI into GTA+ on day one. EA Play Pro offers day one releases, but that’s PC only. Console EA Play is mainly trials, discounts, and older titles. Game Pass has been the biggest test of the day one subscription model. It’ll be interesting to see whether Microsoft sticks with it long term or changes course based on the financial results.
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Papa Glutton (@PapaGlutton) reported@Dominik89694039 @Jorraptor @809Matador Players are still important though. Copies don't count those who are playing on Ubisoft's subscription service... So, sales still should be considered for those who played Shadows on Ubisoft+
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MadsterChief⚔️ (@grindtilldusk) reportedProblem with ubisoft games is first few hours you got amazed by its enviroment, graphic, map design and enjoying it to the fullest. But it took you only few missions after to realize how boring their game is.