Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (15%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lakewood
|
Online Play | 7 hours ago |
 Paris
|
Sign in | 3 days ago |
|
Missouri City
|
Sign in | 3 days ago |
 Charleroi
|
Online Play | 7 days ago |
|
Lille
|
Sign in | 8 days ago |
|
Paris
|
Sign in | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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SailorBoyNova🌟 (@NovlexMarried) reportedThat’s what Crash developers said until they said “not successful enough in my views. Were unplugging Crash games in general” I honestly don’t have faith that Ubisoft will actually use this IP after all the stuff happened
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💫 (@X1seh) reportedWorst Maps ive ever played 1 Calypso Casino 2 Calypso Casino 3 Calypso Casino 4 Calypso Casino 5 Calypso Casino Game is in the worst state it’s have ever been Doka is broken *** hell new map is the worst map I’ve ever played in 11 years Great game @Ubisoft 👍👍
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Ave 🧟♀️ (@cosmonautscarf) reported@WanderingManga @TheJoshMan07 seems the overarching issue is ubisoft being a terrible, money hungry company which is always raring to jump on the worst gaming trends 😔
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ZantheLIVE (@ZantheLIVE) reported@Aelita_LL No more like it's ubisoft being gimps by trying to undercut another company by making an entire exclusive version of cheaper, Valve has zero issue with devs selling cheaper it's the exclusive part that's the isssue
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Common Cause (@copycatkilla666) reported@BigPPNRG11 @Isagold2 @Pirat_Nation But it does It's their storefront and Ubisoft by having their own is a competitor at that point. Why should steam have to let Ubisoft benefit from the hard work steam devs put in making the storefront and customer service as good as it is just to try to undercut them?
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K.C. Richards (@thelinedrive) reported@AaronIsaacs69 They are both love letters to chat cinema, but Reflection got sent the live service mines by Ubisoft after they basically crafted their magnum opus with Driver San Francisco
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$hinigami (@ChrisTheGold3n) reported@TitaniumRolo CS is my main game so I can't see the point of a market where $ is locked into the Ubisoft ecosystem. I don't really see the problem with the rereleases but then again I've been playing Siege 2016 I never owned many rare skins so I don't personally feel the OGs pain with skins
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Anish Moonka (@anishmoonka) reportedRayman is a little cartoon hero with no arms or legs, and back in 1995 he made Ubisoft famous. Then the company he built spent thirteen years acting like he didn't exist. Now that they're in serious trouble, they're bringing him back. He started out as a launch game for the very first PlayStation, dreamed up by a young French designer, Michel Ancel. He sold more than three million copies, a huge number back then. A year later, Ubisoft sold shares to the public for the first time. That early hit helped turn a tiny French company into the giant that would later make Assassin's Creed. His best years came later. In 2011 and 2013, he returned with two beautiful hand-drawn games, Rayman Origins and Rayman Legends. People still rank Legends among the best games of its kind ever made. It was finished and ready to launch on Nintendo's Wii U. Then Ubisoft held it back seven months so they could sell it on PlayStation and Xbox too. The people who made the game were furious. Ancel and his team posed for photos holding handmade signs that begged their own bosses to just let it out. One read "Release Rayman." Another showed Rayman crying, next to a single word: "please." Ubisoft said sorry by handing Wii U owners a free piece of the game. When the full game finally arrived that September, it still sold worse than Ubisoft hoped, and took years of re-releases to reach 4.48 million copies. That made it the best-selling Rayman of all time. And then he disappeared. That was the last proper Rayman game for over a decade. He got shoved into small phone games, while the screaming cartoon bunnies from his own spinoff, the Rabbids, blew up bigger than he ever did. They got so popular they dropped his name from the title and started teaming up with Mario. The bunnies alone have sold more than twenty million copies. By 2023, Rayman was a guest character you had to pay extra for, dropped into a game about the bunnies he used to fight. His creator quit Ubisoft in 2020. This past January, Ubisoft fell apart. In a single trading day its stock lost a third of its value, the worst day since the company went public in 1996. The whole business was suddenly worth about 616 million euros. At its peak in 2018, it had been worth 11 billion. Ubisoft cancelled six games and shut two studios. A few months later it reported the biggest loss in its history, around 1.5 billion euros. The team behind one of its recent, well-reviewed games had just been broken up after it sold poorly, and some were quietly moved onto this Rayman remake. Rayman Legends Retold survived the cuts that killed bigger games. The little cartoon who helped make Ubisoft a giant is now, three decades later, their safest way out, because when you are losing money this fast, nothing beats a game people already love.
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🔎🕵️♂️Floki, P.I🕵️♂️🔎 (@Floki_Vt) reportedAll this tells me....Ubisoft didnt actually learn the issue that was Yasuke backlash... Sad ultimately.
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Bonk (@Amazjnr6) reported@Ubisoft @UbisoftSupport since yall clearly cannot solve the cheating problem, yall should refund stats from rolledback matches and also take the 2 week cap off of rollback
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Joe mother (@Joemoth11098375) reported@OppositeMario @Snabblie @RylesMeta Damn, bro can’t read. The actual issue was R6 releasing a cheaper version of the game and Valve threatened to delist is they didn’t make it fair for consumers and also put that version on Steam, Ubisoft was the one who decided to not release the cheaper one on steam
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💫 (@X1seh) reported@alyttleton_ @Ubisoft Not the Problem just don’t put new maps in ranked pool first two weeks
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Sando (@Sandosaur) reportednot saying that ubisoft is to be trusted but chibi robo ziplash is one of the worst games ever made and quite possibly the worst example you could have used and youre also completely ignoring that crash 4 got made because nsane trilogy did really well
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Mason (@safehxld) reported@DjevnR6 @drajnyy @Ubisoft Gotta be a driver issue
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TethisX (@TethisX) reported@goshjoshgames @Grummz @Ubisoft That POS has issues.
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Omak🇵🇸 (@itsOmak_) reported@tulsidaskhan170 I wouldn't say Ubisoft has a similar problem imo Their problem is mostly face animations, especially outside of main cutscenes, they look very robotic
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Smitty (@AllSmitty1812) reported@grok @WiretapMediaCa No religious site is vulnerable unless they've chosen to be vulnerable the amount of tax-free revenue that they generate in their own buildings and across their religions is more than enough to pay for any upgrade to security there is no debate about that there should be absolutely no public funding of religion in this country they already get tax-free revenue, If I can start claiming tax-free revenue because I've decided I'm religious great I think we'll all do it. but that's not in the public interest, and that's not how most people function only religious people seem to function this way, in their organization and apparent free reign on government. In my opinion your religion is not my security concern and if you're religion is causing a public safety issue in the country the religion that is having the issue should have to solve the problem immediately. With assistance from law enforcement. Or tax them it's all for profit. I mean really at the end of the day they're not doing anything different than a video game company, they're providing a service that service is virtual. and the people are willing to pay so pay tax just like Ubisoft. Then we can start talking about grants for you know the 18 billion dollars you don't pay tax on. Would this not be a fair system to those of us who are not religious and have public safety in mind....
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YoshimotoΩ (@Learii) reported@statesminds @Ubisoft @RaymanGame because Ubisoft force people to sign in their service to play their games from now on
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Glide (@Glideyk) reported@brndxix She is so incredibly broken and there legit isn’t a counter to her besides mute. Ubisoft going to hell for this
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MR3D-Dev (@MR3Dev) reported@zeelee3D @HoegLaw "Well, they did threaten to kick Ubisoft off of steam if they offered discounts on their own website." I was not aware of that, the could be a problem, legal one.
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IvanTheProfet (@IvanTheProfet) reported@Ubisoft @Rainbow6Game And I think we will all want compensation for ******** up you guys are. Shut the servers down for a day, work on it non stop, fix everything you need to fix and make people happy. Not hard, stop pretending your job is hard or complicated.
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Arkadikuss (@ArkadikussPL) reported@Microsoft @XboxPL @Xbox Funny how players can recover hacked accounts on Steam, Ubisoft, EA, and almost every other platform - but not with Microsoft. How can a company behind one of the world’s biggest operating systems fail at basic account recovery? Why should players spend their hard-earned money on Xbox games if their library can be stolen and support cannot help them get it back? Yeah, no thanks. I’d rather risk breaking or losing a physical copy than ever buy a digital one from a company that cannot handle something as simple as restoring a hacked account. Fix your broken system. And this is the same company now asking users to verify their age to keep full access to Xbox features in the UK because of the Online Safety Act - and soon, in other countries. So Microsoft can demand ID, age checks, or extra verification from paying customers, but when a hacked account needs to be restored, suddenly account ownership becomes impossible to verify? _________________________ Na kanale niebawem będzie na ten temat dym, bo wkurwia mnie polityka "Nie mamy pańskiego płaszcza". No kurwa mać, firma, która jest gigantem w branży - nie tylko konsolowej - nie potrafi przywrócić konta prawowitemu właścicielowi, bo to "za trudne i niemożliwe". Ale hej - prześlij nam swój dowód, bo musimy wiek potwierdzić...
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Meandering Mystic (@mean_mystic) reported@digitumsoftware OK so what is the problem with Ubisoft selling their games cheaper on their store? You have this idea that they wouldn’t ever do that, but clearly they wanted to and steam told them they couldn’t. If they are so greedy, they will just have the same prices, but valve allows that.
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Bouza_Vic (@Bouza_Vic) reported@pedrott_viana @Ubisoft_UK That's the issue here: all the evidence from Ubisoft points to the same key-discs we've seen with Avatar, AC Shadows, Star Wars Outlaws and Black Flag Resynced. The only one saying otherwise is this person that shared this, so we have no idea if it's true or not.
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Gianmarco_zannelli. (@LordJulius2) reported@DrStorm44 Classic Ubisoft on fixing something isn't broken.
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Typical on Pc (@LedgardMatthew) reported@Ubisoft actually go **** yourself , how the actual **** does i get a 10 minute ban from ranked when i canceled match making and the game started saying match making error and wouldnt let me in the game for 5 whole minutes you guys need to get your **** together .
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Nintendo Prime (@NintyPrime) reported@RGamerB_ Yeah… not how that works. Top teams lose talent all the time, and even now lay them the hell off. It’s how we got expedition 33 - those are top former Ubisoft devs. In the west, outside of the very top end managers and directors, the rest of the teams move in all the time. I know a former retro dev. After prime 3, his contract ended. He then went to work for Naughty Dog. After that game release his contract ended, then he went to EA. Today, he’s out of a job and can’t find work. I mention this because no, studios don’t retain their talent in the west and it’s been a huge issue for a long time, but the devs want it that way. The they prefer contract work. It is what it is.
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Heithyboi (@heithyboi) reported@vicious696 I think chalking up discourse as performative is always stupid. The last time something like this happened Ubisoft had to restructure. I do think there absolutely is some performative discourse however there's also a **** load of real complaints and issues people have
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Ty 🐻🧦 (@lutherdaburden) reported@Ubisoft just got kicked from my ranked game and couldn’t reconnect. Lost RP and got an abandon sanction because of it. ELEVEN YEARS PLEASE FIX YOUR GAME
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Vespy (@Vespy_Takes_Ws) reported@StarWarsOutlaws Fix my bugs ubisoft stop ignoring my bug reports