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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (52%)
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Online Play (22%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Martín de la Vega |
Game Crash | |
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in | |
 Gembloux |
Glitches | |
| Achicourt |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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love.lust
(@isac_turner) reported
@Ubisoft @UbisoftSupport PLEASE fix ur servers they have been down all day yesterday and now I wake up and there still down.
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Marcus Clements
(@xmarcusc) reported
@xBlurrii @UbisoftSupport Why would you verify your local files and reinstall?? Ubisoft and so many others have reiterated that this is a server issue. It’s affecting matchmaking and squad creation…
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Michael Lane
(@Misttker6) reported
@Rainbow6Game I can’t play the game Ubisoft I can’t login to r6fix I’m getting rainbow six server connection failures on my main and my alt now I’m on a friends account playing the game please I need help
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Xander Lacivita
(@XLacivita) reported
@Ubisoft fix your ******* game it doesn't work
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Luca Flami
(@FlamiaLuca) reported
@UbisoftSupport @Ubisoft I still have the 8-0X00003700 error code
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OReiBruxo
(@OReiBruxo) reported
@UbisoftSupport I'm having trouble recovering my Ubisoft Connect password The email to create a new password is not coming I sent you a message here on twitter
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𝐕𝐢𝐯𝐢🫧
(@youlookdumb__) reported
@UbisoftSupport Error Code problem on Xbox Series S / Ubisoft user: loveonmyminds
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TheAlkemist
(@Alkereth) reported
Love that @UbisoftSupport @Ubisoft is selling a broken game that wont even launch on steam. Anno 1800 is an absolute scam.
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Gamer_Booty
(@Gamer_booty) reported
@LinusTech some launchers are so bad its beyond words, especially origin and Uplay. Ive had games not even work and so many problems its crazy.
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Nathan
(@DECEPTI0N__) reported
@UbisoftSupport On PC (Ubisoft Connect) my game (Rainbow Six Siege) has been stuck on “Creating squad” since the servers came back on yesterday and nothing in my end will fix it. I’ve seen others with similar issues what can I do to play your game?
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Christian Byrd
(@Christi65475140) reported
@Ubisoft fix serves !
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No one
(@WhjskeyR6) reported
@UbisoftSupport Battlepass bug, server issues for days, ping of 100+. 7year old game. Way to go ubisoft!
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Noegdud
(@noegdud) reported
@UbisoftSupport Can you try and fix the "Creating Squad" loop? Anytime I open the game, I'm stuck in the "Creating Squad" screen upon startup, and I've waited an hour to no avail. I've verified the game's files on both Steam and Ubisoft Connect and nothing has fixed the issue.
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Svendeli Pascal
(@ThaR1ddler) reported
@Ubisoft Hi Ubisoft...just letting you know the Rainbow Six Vegas 2 servers down in the UK. It says I am not connected to xbox live or have multiplayer privileges?
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Kaleb Cox
(@kcspeed5000) reported
@LinusTech They need to fix the Ubisoft launcher! as soon as there is no internet every game is unable to be opened even in offline mode
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Garrett Whitley
(@GarrettWhitley6) reported
@UbisoftSupport Is there a way I can see which Ubisoft account I used to access my Rainbow Six Account, I tried doing cross progression and it’s not working. I need to know what Ubisoft account i originally used for my Xbox account.
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lmao
(@TomCSGO9) reported
@LavaVex @LinusTech The problem is the games that needs another launcher to play in Steam. Rockstar launcher for RDR2 and GTA V, Uplay for South Park, Origin for the sims, Square Enix for FFXIV online. And exclusive games, like PC Building simulator 2 for Epic or GOG free games, amazon free games...
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Daniel De Astis
(@AndrewDeAstis) reported
bruh i cant play bcs of that error, thanks ubisoft
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chris
(@thangog1) reported
@ANNO_EN Fix it, or free it. if ubisoft+ is the problem, do your job and give us offline access until you fix your ****. refusal to comply will result in penalties.
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No one
(@Noone62214510) reported
@Ubisoft fix your ****. Y’all team is sad asf. Every day y’all have issues, Why Call of duty kills yall
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PatbotPatman
(@PatrikBBorg) reported
@UbisoftSupport my cross-progression between my Xbox account and PlayStation account is not working Even though i Linked the accounts to my Ubisoft Connect.
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iSensei WRH
(@DODRyukDN) reported
@Ubisoft @UbisoftSupport I’m having problems connecting to the server on my main account but I get on my buddies to try his and it’s working for him error code is [8-0x00003700] thank u and plz help
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Nazagi
(@R6Nazagi) reported
Ubisoft needs to fix their god damn servers today. I've been abandon banned twice now because I lost connection on match point. It's getting actually tilting.
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That Saltine Boi
(@CrazyCracka831) reported
@KaiInferno1 @its_eniebomedov Ubisoft games have a lot of content, the issue is 99% of it is just mindless bloat.
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vexzii
(@vexzi_i) reported
@Ubisoft @Rainbow6Game fix yalls damn servers like my ******* god they suck ***.
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Astro
(@Astro_wins) reported
My game keeps saying that the servers are unreachable please try again later can someone fix this ??? @Ubisoft @Rainbow6Game
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Kody Strong
(@dodgeviper420) reported
@UbisoftSupport 16 hours😑, I bought the premium year pass at the beginning of year 7, and it is trying to say that I need to “upgrade to premium” for the battle pass, I am level 30/100, and havnt gotten a single battle star yet, this is ******* ridiculous, fix your ******* game Ubisoft
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deljver
(@deljverr) reported
@UbisoftSupport Bruh that connection error keeps showing I’m on ps5 Ubisoft name deljver I haven’t been able to play last night I hope they fix this error 😞😞😞😞😞 @UbisoftSupport
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Svendeli Pascal
(@ThaR1ddler) reported
@UbisoftSupport Hi ubisoft! - just letting you know the servers are down on rainbow six vegas 2 in the UK. it says i need to be connected to xbox live and have multiplayer privileges. i only have issues with rainbow six vegas 2. account; shogunronin
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braxton rohret
(@Bubba55357631) reported
@UbisoftSupport @Hajkoss Cmon man just fix it please this Ubisoft has been a thing for over 10 years and siege has been out for almost 8 this should be a very simple fix @UbisoftSupport