Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (63%)
• Online Play (17%)
• Glitches (13%)
• Matchmaking (4%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Marseille	Glitches	7 hours ago
Ogíjares	Sign in	12 hours ago
Cergy	Sign in	21 hours ago
Orléans	Glitches	21 hours ago
Vigo	Sign in	21 hours ago
Cézac	Online Play	21 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lumen Heijdendael (@LumenHD) reported 1 minute ago

  @SynthPotato The biggest issue is the lack of mocapped cutscenes and production quality. Dialogue and characters are poorly written as well. It’s especially inexcusable with how big Ubisoft is

• 
  ari (@eggaVEVO) reported 1 minute ago

  @trashtaki @emzy_leigh "why does it here?" because it's a live service game based on licensed music and that's how licensed music works. fortnite festival has the same problem also the price increase was most likely because ubisoft is financially in the ******* dumps rn

• 
  Dagger 323 (@dagger323) reported 2 minutes ago

  @GreatestGMTedT @XboxArchives True. But I liked what Vegas and Vegas 2 brought to the table. They weren't as challenging as Raven Shield but they were more approachable and immersive while still having core tactical gameplay elements and a plethora of customization. Siege was a complete travesty compared to them and is nothing more than "live service" slop that Ubisoft still continues milking dry.

• 
  𝕸𝖔𝖗𝖌𝖆𝖓 𝕷𝖆𝖓𝖈𝖆𝖘𝖙𝖊𝖗 (@Lancaster_1899) reported 6 minutes ago

  @ObligedUniform @CultureCrave Problem is they don't determine what other publishers charge, now their first party title completely agree, but to hold them accountable for say Rockstar, or Ubisoft charging $80+ dollars is delusional at best.

• 
  Abhishek Kumar (@KuamrAbhishekJH) reported 10 minutes ago

  @UbisoftSupport I am facing problem regarding Ubisoft connect service unavailable every two to three days and some time long interval which forces me to change my password. Kindly help me by assisting me on it to trouble shoot this problem.

• 
  Onyx. (@Onyx_R6S) reported 14 minutes ago

  Bro... @Ubisoft @Rainbow6Game @UbisoftSupport Please fix the match replay! I can't even VOD review with my team because the game keeps crashing and stuttering. How do you expect teams to get better if they can't even VOD properly...smh

• 
  McBidens 🍸🌹🌸 (@McBidens) reported 14 minutes ago

  @UbisoftSupport hey my case was closed after one response from ubisoft support and I don't feel they properly addressed my issue or understood what I was referring to. I don't wish to start a new case nor do I have the ability to reopen this one. Is there any other way I can contact ubisoft support, perhaps an email or a phone line? I really need my issue resolved.

• 
  bored mess 🏳️‍🌈 🎛 (@A_bored_mess) reported 15 minutes ago

  @fridagagoz @FreeRosedark I treid to login to ubisoft with my correct password but it didn't recognise it and made me change it. I then entered my new password that I had just set. It locked me out

• 
  ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported 17 minutes ago

  @Rainbow6Game @Ubisoft @UbisoftSupport I WANT A FULL REFUND ON EVERYTHING I SPENT MY MONEY ON IN RAINBOW SIX. YOUR GAME IS COMPLETELY UNPLAYABLE AND YALL ARENT DOING ANYTHING TO FIX IT. STUCK IN PC POOL CAUSE I HAVE AN ELITE CONTROLLER!?!?!? Full refund!! Now

• 
  Jack (@Smurfgotbeat) reported 20 minutes ago

  @michael_ba21764 Unfortunately some of them just aren’t given an choice, this is Ubisoft they have lost that credibility and identity they had for a very long time but I than think they lost majority of it due to their own actions and stubborn attitude to be unaware they were creating problems for themselves and between and for consumers of the brand.

• 
  Nega Craig (@CraigReborn) reported 21 minutes ago

  @DoesItPlay1 We know people are going to buy GTA VI like the world is going to end. Demanding one company does not solve the problem. Why not criticize Valve, Epic, Ubisoft, EA, Rockstar, Nintendo or Xbox? Why there is no physical media on PC anymore?

• 
  publius (@realGorillaTape) reported 22 minutes ago

  @Sneklul Nothing else matters until they ban the cheaters. Refusing to focus solely on this point allows Ubisoft to continue ignoring the problem.

• 
  M (@m902306) reported 23 minutes ago

  @UbisoftSupport how long for the uplay outage

• 
  Prospector (@NewsProspector) reported 23 minutes ago

  @DoesItPlay1 @GamesRadar Ultimately what we need is a way to download the patches that games need to work and be able to store them locally on storage other than our consoles (for the sake of hdd space), and when we need them be able to use something like a UBS stick with the patch(s) on it to plug into the console and patch up the game. This would be for after when the online services to patch the game are no longer available. This would fix the issue with the bad releases (Ubisoft looking👀 at you) and aid in game preservation.

• 
  Damaine Threatt (@StoryofaChamp) reported 26 minutes ago

  There's an OBVIOUS glitch in Assassin's Creed Black Flag Resynched when doing parkour where it completely stops working. This NEEDS to be addressed. Cause it literally makes the game unplayable. @Ubisoft

• 
  ‎ Ytfh (@YtfhR6) reported 32 minutes ago

  I am trio queue and enemies immediately take it that i ddossed the server becuase i am known in com (typing ytfh-verse in chat). image of chat is AGMoli threatening me that im getting manualed. anyone who knows me knows that i dont ddos. if i get banned its sieges fault. The only possible Ubisoft accounts to ddos the game were my 2 random allies: RETOUR and Ciouddyy MATCH ID: 1167f87a-492c-468c-990e-7b7504fd3e08 @Ubisoft @Ubisoft_UK @UbisoftSupport

• 
  This Man, That Man (@VMajik) reported 33 minutes ago

  @Yappinfree @thiccdotexe @Wario64 Coming back to add that the main reason Ubisoft and EA could make so many dud games (other than having really popular franchises) is mainly Live Service money. EA has their sport games so they'll basically never go under unless they do something really dumb, but Ubi? Not so much.

• 
  YourFavouritePixel (@YFPixel) reported 35 minutes ago

  @TheMaskedoneXD @GameSourceTM the real problem is that they need to make revenue of their games, which they longer can with solo games. Ubisoft should stop their single games aproach and focus on a GameAsAService FREE2PLAY Model (look Genshin and similiar) SET in the MODERN DAY

• 
  Stefano Veneziani (@stefano_vene) reported 38 minutes ago

  @Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.

• 
  nveded (@nveded) reported 39 minutes ago

  siege is fried every ranked game in diamond is just aptitude users with 0ms triggerbot or ragers @Ubisoft fix ur game

• 
  Begaria (@Begaria) reported 39 minutes ago

  Put about 5 hours into PoP: The Lost Crown. Good on Ubisoft on making a Metroidvania out of PoP. It's interesting, and pretty cool. It does have some problems. The combat is too floaty, and sometimes too easy as most enemies can be air juggled to death. No minimap? Bleh.

• 
  Igor (@Silva_costa_07) reported 43 minutes ago

  @NikTek When Ubisoft included a lot of NPCs and the game launched broken with FPS drops, you guys bashed the company—so they never did it again.

• 
  John Uhlemann (@joeumann) reported 44 minutes ago

  Since the original Rayman 2 Prototype was a prototype, Ubisoft didn't go any further and add more to fully control the robot T-Rex. Plus, Ubisoft would drop the 2D style in favor of a 3D style after games like Super Mario 64 & Crash Bandicoot showed it was possible & successful.

• 
  Del (@TheCartelDel) reported 46 minutes ago

  This game got cancelled around 2010, and the pitch looks fire. The problem is that this was also when Ubisoft became notorious for showing polished, pre-rendered videos that looked great, only for the final game to feel nothing like them. Many doubt they could have pulled it off

• 
  Kj Superstar(OKARUN) Vacation Mode on (@kjcole0811) reported 47 minutes ago

  @StWDavis That’s a GAAS title. Things like this and Concord rely heavily on the servers. However, Ubisoft did get into some legal trouble with one of their online games so they were required to make an offline mode but then again it’s Concord and I don’t think Sony cares about it.

• 
  BruHEEZ (@BruHEEZ) reported 54 minutes ago

  @TheGameVerse I want Ubisoft to crash and burn. $100 for new players on a nearly ten year old game is ******* robbery.

• 
  Dagger 323 (@dagger323) reported 56 minutes ago

  @CiaranOM4 @XboxArchives Just because it had some tactical parallels doesn't make it worthy of any praise. It's literally a PVP-only online shooter and completely omitted the vast majority of the features present in previous Rainbow Six games. Not to mention it's been Ubisoft's live service cash cow for almost 11 years running while they just lazily abandon any desire of making a quality entry into the series again that's worthy of the likes of Vegas 2. Calling it slop is fitting.

• 
  Dr. Masyer Tech (@HighNGamingNews) reported 56 minutes ago

  @werewookiee @PaulsGamingLive @klobrille Ubisoft issue but go on

• 
  ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported 56 minutes ago

  @Rainbow6Game @MrBoomeranggg OMG FIX YOUR **** UBISOFT

• 
  Chris (@Dude_Largepants) reported 57 minutes ago

  Maybe it was a post outage dickup, but late last night a lot of my Ubisoft games were showing up as Play Anywhere titles. They're not showing up on the app but they were on my Xbox and Ally X.