Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 21: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 02:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (65%)
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Online Play (18%)
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Glitches (8%)
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Game Crash (7%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Salvetat-Saint-Gilles |
Online Play | |
| Domèvre-sur-Durbion |
Game Crash | |
 Aracaju |
Sign in | |
 The Colony |
Sign in | |
| Manthelan |
Sign in | |
| Taubaté |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Persson
(@persson_anthony) reported
@PixelsofMark just give up on ubisoft connect, there is so many issues on every single game that uses it. it would be a mistake to force another game to use it
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good guy GHIZA
(@GHIZApxl) reported
@Ubisoft please fix in game connect menu on siege
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Cryptic_Vyper (Bryttany Messina)
(@Cryptic_Vyper) reported
@zanate_nica @GTS_Tweets @Xbox It doesn't work that way.. Ubisoft stated that new games will be added to the service, but they have not confirmed Day and Date, meaning the games may not be day 1.
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Cryptic_Vyper (Bryttany Messina)
(@Cryptic_Vyper) reported
@chargasm @GTS_Tweets @Xbox Also Ubisoft + has not confirmed Day and Date on their service, only that new games will be added to the service, some may be day 1, others may not be. In addition, the Ubisoft + on Xbox will not include the full Ubisoft Library that will be offered on PC.
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Zach
(@Threeveisfav) reported
@UbisoftSupport Getting error message trying to link Xbox account for Ubisoft+ “There was an error completing the link for your accounts. Try again later.” It’s been 3 hours after subscribing
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Dominic 🏴
(@Chebday) reported
@StolteNick @McBiggitty This is a weird one and is post release, but ghost recon breakpoint fixed a LOT of the love service bullshit in their game. That being said, it was still a garbage open world ubisoft game with the staying power of a fly's life span.
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Jay Fonzerrelli
(@FonzGaming) reported
@murdoch_mister Nope because you get all Ubisoft games day & date. You don’t get that with the ea service
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Shannon Null
(@shannon64) reported
@Mirishikiari_26 I can understand why they want their own service, I do wonder how popular this will be. Are there Ubisoft super fans out there?
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Kwan-Tsu Dude
(@shloobmm3) reported
@Ubisoft Unfortunately, I can't complete the link between Xbox and Ubisoft. I get an error every time.
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Deaf David
(@david_kennedy11) reported
@RushIsDead it looks fun asf but issue is... its ubisoft and they've always shown games to be pretty/fun but once you actually play them its pretty meh. I'm hoping REALLY hoping this ones different.
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Foxenfad
(@foxenfad) reported
@UbisoftSupport Ubisoft+ on Xbox is not working. When I link my account it says "There was an error getting account details." My Ubisoft has been linked to my Xbox account for almost 2 years. I confirmed on my desktop browser that it is linked.
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🍀ImAnnoyedRightNow🌷
(@JokesOnYouSadly) reported
@UbisoftSupport @MEXICORROSIVO Hello, I'm trying to link my Xbox and Ubisoft account together, but every time I hit link, it says "There was an error getting account details. Try again later." Please help
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Michael
(@MikeDogg001) reported
@UbisoftSupport @Rainbow6Game Is anyone else having issues with siege servers it won’t load up my Ubisoft connect to send invites to my cross play friends
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WarWyck 32
(@Warwyck32) reported
@PixelsofMark Is there an issue with joining your friends on ubisoft connect for some reason I can't join or invite friends from my list
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Jeffbrooks1312
(@jeffbrooks1312) reported
@UbisoftSupport is there an ongoing issue with linking Xbox one and Ubisoft plus I can’t seem to link no matter how I try
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Amanda Kathleen Coryell
(@Amanda_Coryell) reported
Dear @Ubisoft I know this is only day one of a closed Beta...but you're letting us stream Xdefiant out to the world. Not being able to log into the game, having it freeze after every match so you have to restart & have log in problems again and again. It won't build confidence
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Jack
(@JidsyBoi) reported
@Ubisoft @UbisoftSupport @Rainbow6Game Two times in the past week I’ve been lag switched in the last round of competitive. The second happened just now and as a result I have a 24HR sanction. I understand sanctions make the game healthy however this is a bit unfair surely?
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Kat _Attarrii l XboxAmbassador
(@Kat_Attarrii) reported
@SirRealGhost @Xbox @Ubisoft Doesn’t necessarily mean that. It could be a bug in there end as well and I’m on Xbox with a specialist and it is a problem others are having so thanks
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InSoM
(@Kz_insom_zk) reported
@PlayXDefiant Good ole Uniform-01 Ubisoft broken codes
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DESHAWNTE
(@DESHAWNTEDAILEY) reported
@Ubisoft Confirm account linking is not working
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Kutdown on Gaming 🇺🇸🇯🇲🏀🎮🗽👟
(@kutdownOngaming) reported
@healy_major @Xbox @Ubisoft Thus why gamepass is trash! Better to own your games then depend on a service!
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B.A. Cardi
(@SpartaRulz) reported
@Stallion83 EA was fine with it but they were only asking for $6.99 AUD month, that's just the basic pack, Ubisoft have a service that offers more than EA Play does. EA also has another tier just like Ubisoft+ called EA Play Pro. This is a PC exclusive service which also offers day 1 titles
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Kwan-Tsu Dude
(@shloobmm3) reported
Anyone been successful at signing up for Ubisoft+ on Xbox? Every time I go to complete account linking I get an error.
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Joshua hatch
(@Ompaloompa23) reported
@Ubisoft @PlayXDefiant It’s giving me error code Echo 0-4
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dN Street
(@dNstreeeet) reported
XDefiant is good. The game is flawless imo. But im sorry these server issues I know its a beta.. But cmon now all this dysync game freezing at 9% everytime a match ends.. Typical ubisoft game lol
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William Goode
(@wgoodetcb) reported
@SizZler183 @Xbox @Ubisoft I’m having the same issue. I’d like to know if anyone has gotten this to work
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Izuna Drop
(@1zun4G) reported
@UbisoftSupport I honestly didn't even expect a response, I'm shocked. I'm sure it's years too late for the problem to be solved but yeah, I earned enough achievements in Ubisoft games to have enough points and never received the game. If there's a chance I'll file a ticket on my account.
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just DANNY
(@DANNYjustDANNY_) reported
@RedBeardMortis @Ubisoft Anyone saying that game is it, is really smoking that copium because of COD. Like a crackhead trying to get his fix.
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Cryptic_Vyper (Bryttany Messina)
(@Cryptic_Vyper) reported
@FunkyClam @GTS_Tweets @Xbox Ubisoft has confirmed that the Ubisoft + on Xbox will not include the entire library of games that is offered on PC, so there is that.. in addition, new games are not confirmed for Day and Date, only that they will be put on the service, so new games may not be day 1.
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John McDonald
(@basisspace) reported
I cannot just relocate that account to my profile because reasons (I’m just told I cannot sign in to Ubi Connect when I try). So I try to create an account with my email, except Ubisoft tells me the email is in use. I recover the account and it’s someone else’s account. 3/