Ubisoft Connect down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (19%)
• Game Crash (8%)
• Glitches (7%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Vizille	Glitches	4 days ago
Cape Town	Sign in	5 days ago
Saultain	Sign in	6 days ago
Lyon	Sign in	7 days ago
Johannesburg	Sign in	7 days ago
Milton Keynes	Online Play	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  applequinn (@greenappleojh) reported 7 minutes ago

  "this feature is currently unavailable because a ubisoft online service received too many requests in quick succession from your account" ***** just show me my photos and fix your broken *** ****

• 
  Im You But Black (@kidnavy30) reported 8 minutes ago

  @Ubisoft @Rainbow6Game Your game is fuccing horrible and your anti cheat system is compared only to pornhub’s 18 only rule like fix it the Fucc up.

• 
  ◤ ◢◤ ◢ KapKat ◤ ◢◤ ◢ (@KapKatty) reported 8 minutes ago

  @direcktgaming How Ubisoft has these issues so consistently??? Glad it’s performing better though. Either way I won’t be buying until after Cyberpunk but man I haven’t felt so frustrated by a game I think ever.

• 
  M4th3rz (@SlickDaddy_RAUL) reported 9 minutes ago

  @Ubisoft Hey guys! Concerning AC Valhalla on PS5, great game, great story, but full of bugs: - Objects stay on map when collected - Movable objects get stuck so you cant complete mysteries - Online Service issues/errors Its super annoying to lose time cause of bugs...

• 
  REV_STRMC (@REV_STRMC) reported 11 minutes ago

  @Ubisoft i have a few trophies that will not pop up after finishing up some areas on AC valhalla is there going to be a fix for this? Also I have some mystery missions that will not give me a dialog to talk to ppl to finish the mystery as well will this stuff be fix?

• 
  Brian Haslip (@blackroseMD1) reported 12 minutes ago

  100+ hours into @assassinscreed Valhalla, most of the way through the game, and I've hit a place in the game that makes it crash every single time (Readingum Abbey). Looks like I've just wasted all those hours because @Ubisoft can't be bothered to do enough QA. @UbisoftSupport

• 
  Direckt Gaming (@direcktgaming) reported 17 minutes ago

  @KapKatty Although tbf it seems like these Ubisoft games (Watch Dogs, Valhalla, Immortals) have had some weird issues across the board. Don’t know why, but something to consider.

• 
  Nikki Nikita (@Nikki_JapanHead) reported 17 minutes ago

  @assassinscreed Why promote when the game is in a shitty state that you need to fix and polish? @assassinscreed @Ubisoft

• 
  R.D. 🇺🇸 (@DraketheViking) reported 18 minutes ago

  I love @Ubisoft @assassinscreed Valhalla. Have about 60 hours into it now. But I think I've averaged 1 game crash each time I play. So many error codes it's disheartening.

• 
  Stuart Wilke (@StuartMWilke) reported 19 minutes ago from Kearney, Nebraska

  Hey, @Ubisoft , maybe fix Watch Dogs Legion on Series X already. Not being able to save your game makes this a blatantly defective product.

• 
  Kiran (@SennoKisekiIV) reported 20 minutes ago

  @UbisoftSupport I've had this issue with Assassins Creed Valhalla, ever since i bought it a few days ago it won't connect to Ubisoft Online The error code is 0x7000015f Online Service Error.

• 
  Genevacomplex (@Genevacomplex) reported 21 minutes ago

  @assassinscreed @Ubisoft You need to fix your corrupted saved games issue. I can't even continue the only available option is to start a New game which I will be crazy to do after spending 19 hours playing. I want my money back if you guys cant fix the problem...

• 
  Im You But Black (@kidnavy30) reported 21 minutes ago

  @UbisoftSupport @Ubisoft @Rainbow6Game Your game is fuccing horrible and your anti cheat system is compared only to pornhub’s 18 only rule like fix it the Fucc up.

• 
  Fabian (@MindFluctuation) reported 24 minutes ago

  @Rattlehead73x @xmissviolencex @assassinscreed The update on 26 nov didnt fix the game as Ubisoft expected and maybe even made things worse, I am experiencing problems on Xbox One X, Stucked Quests, Fishing Bugs, Ability bugs.. Just saying, A lot of players on PS4/5 and Xbox are let down and disappointed in Ubisoft!

• 
  Ryan Cheney (@theogcheney) reported 25 minutes ago

  Just spent the last two hours exploring the world of Assasins Creed Valhalla, only for the game to glitch out and lose all that progress. @Ubisoft, please fix your game. Wasted my time yo.

• 
  pete (@petephyn) reported 25 minutes ago

  got into a ranked game immediately got kicked gave me some random error message i tried reconnecting and it said connection to server failed and had to restart my game and client by than my game got canceled and i got banned for an hour nice game @Ubisoft

• 
  Nikki Nikita (@Nikki_JapanHead) reported 28 minutes ago

  @assassinscreed Fix the damn game. You’re shitty patch worn did nothing for the progression of my game @assassinscreed @Ubisoft

• 
  Harry Styles’s simp (@nintendhoe420) reported 29 minutes ago

  @KharloKong I subbed to uplay+ to play it and ubisoft took my money and then cancelled my subscription due to an "error" they said, so now i have no money and no fenyx rising lmfao

• 
  Direckt Gaming (@direcktgaming) reported 33 minutes ago

  @KapKatty Man, that sucks. I’ve had close to zero issues (besides screen tearing) so it’s **** you’ve had such a bad experience. Ubisoft often have issues with their games though. Part of the reason I haven’t played them much in recent years.

• 
  Nikki Nikita (@Nikki_JapanHead) reported 35 minutes ago

  @assassinscreed Fix the ******* game @assassinscreed @Ubisoft

• 
  Maper (@Maper30261392) reported 38 minutes ago

  @Ubisoft @ChrisInSession @watchdogsgame I have big problem with this game and that is saving. Could anyone help me with this madness!?!?!

• 
  Jerry J. Moore (@JMOhioX) reported 40 minutes ago

  @EphraimIgbinos1 @kaytanaa Problem is The Witcher 3 day one ran like ***, The Witcher 3 today runs like water. Assassin’s Creed Odyssey just one of Ubisoft games to this day runs like *** on pc and console. One showed what a patch can do the other can even keep their game above 30 FPS.

• 
  GamerTalk 🎮 (@iGameTweeter1) reported 40 minutes ago

  Have Ubisoft fixed the save problem in Watch Dogs Legion yet?

• 
  Korie Connor (@lNuggetl1) reported 41 minutes ago

  @GarrettAbel4 @Rainbow6Game Things like xim can't be detected they emulate a controller so the console sees it as a controller and that's all plus Ubisoft has already said it's a Sony and mc problem so no one gets banned sadly

• 
  DapperWoef (@DapperWoef) reported 43 minutes ago

  Just got my refund for Watch Dogs Legion from Xbox. I love the game. But to wait for @Ubisoft to release a patch for the save game issue when they feel like it? No thank you. I work hard for my money. @watchdogsgame

• 
  HeadShotKing🎯 (@PlsDontPeek) reported 45 minutes ago

  BRO @Rainbow6Game @UbisoftSupport @Ubisoft fix your audio for Xbox Series X siege audio is TERRIBLE

• 
  gamer4life acehardy on xbox ps4 (@sggall12) reported 45 minutes ago

  @TrueIdiotWOW @markjpwns @Ubisoft I hope they fix it soon.

• 
  ACHunt3r (@AcHunt3r) reported 46 minutes ago

  @Ubisoft PLEASE FIX HAIR AND BEARD CLIPPING THOUGH COATS IN AC VALHALLA!!!!!

• 
  Haseo (@TheHaseoGantz) reported 48 minutes ago

  @Ubisoft What's with the Asgard arc? You have broken mystery quests and inaccessible tears of Ymir. You can do better than this. #AssassinsCreedValhalla

• 
  Ezio🇮🇳 (@EzioPSN) reported 56 minutes ago

  @byap85 @Ubisoft How can I collect or open doors when 2 people are required. Hope @ubisoft fix this or let Eivor alone open doors and chests