Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Le Puy-en-Velay
|
Matchmaking | 47 minutes ago |
 Edinburgh
|
Matchmaking | 1 hour ago |
 Maracaibo
|
Sign in | 3 days ago |
 Soacha
|
Sign in | 5 days ago |
|
Nice
|
Sign in | 5 days ago |
 Brasília
|
Sign in | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny (@N0Sign0fSanity) reported@RinoTheBouncer We are fighting with swords but they cannot dismember? FIX THIS, @Ubisoft @thatjustinng! The game is already rated M!
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Colter Dowdy (@ColterDowd93036) reported@Ubisoft Genuinely what ******** is wrong with your servers/company. I try to log in and need to change my password and when i try to change my password you say servers aren't working. I've been trying this for months. you're the worst company i've ever seen. fix your servers.
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Nathan (@NateOrb) reportedthis gotta be libel lmao the problem is literally just uplay and ubisofts dogshit update systems game side
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Will 🎮 Ki11RockNRo11 (@KRNRGaming) reportedI just miss #XDefiant. That game was peak god tier gaming until wannabe capitalist scum suckers @Ubisoft killed it for literally no reason/didn't understand how live service games work. Yves Guillemot should be drawn and quartered for his crimes against FPS games.
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steven wenzel (@stevew1188) reported@Ubisoft How ridiculous is it to have a website that when someone has a problem LOGGING IN, you make them LOG IN to report that problem???
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eA asuno (@asunoaim) reported@yokailoner @Chhesto @LZqAIM game was great, unfortunately was plagued with lots of issues that took a while to fix until eventually ubisoft cut funding
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ty (@thetyl0413) reported@UbisoftSupport @Steam 11 times out of 10 the problem is with Uplay tho
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Across 3 Horizons (@Across3Horizons) reported@tanippapa2 Thankfully, the devs have made a statement on this, in their Discord, they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” 👍
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Sinnbyvant (@Sinsbyvant) reported@Rainbow6Game Just ran into a hardcore scripter running smg-12 no attachments with no recoil— i had cheating issues before and receive nothing in return i thought the system was supposed to flag recoil i cant even use ubisoft to send the match ID cs “reporting the player in game” is better?
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thatmanwavez (@thatmanwavez) reported@InsiderGamingIG The possibility of XDefiant ever coming back is so slim just simply due to how badly Ubisoft has handled their titles over the past decade. If it somehow ever makes a comeback they really need to market the game and fix netcode for starters.
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Loïc🌴 (@konogusG) reported@ValyrianFPS @Ubisoft don’t have this issue on any of my machines but 2 of them can’t sync to cloud after quitting a game ubi connect is full of bugs
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🫧 SOAKERS 💦 (@SOAKERSofficial) reported@Ubisoft Mo Creed.. Less problems!
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dyivi (@dyivi_) reportedUbisoft connect pisses me off so much with having to re enter my password every time I want to play a game that it makes me want to pirate the games that I already legally own just so I can boot it without needing to login every single ******* time
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Fredinator (@Fredinator85) reported@UbisoftSupport @Steam This is bullshit and you know it. It is your broken launcher failing. Get rid of uplay. Nobody uses it anyway unless they are forced to
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jurídico lilith (@arthur_url1986) reported@uppindowners_ @ItsLazBoi fr, AC's biggest issue is how split its fanbase is (specially after the RPGs). Imo its why the quality and features are so inconsistent with every game, because every Ubisoft division working on them is trying to please a different side of the fanbase with each title
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Hank Scorpio (@Eldowzo1) reported@rpwbrowne @andreadominic @petrosbountis This isn't a solely GP problem, do you feel the same about EA's sub service or Ubisoft sub service ? Or is it just specifically GP you take issue with?
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Stephan McClure (@StephanDMcClure) reported@Grxit ******* Ubisoft dude... If it isn't five year old broken culture cult, and they're not losing money, it wouldn't be normal.
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Steve M (@lostinwoods4) reported@SipSipStefen It's like the older Ubisoft games where it's a big open world with nothing in it but collectables. Recent Ubisoft games managed to somewhat fix this but seems like NTE is stuck in that 2015 era
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0ni (@0nikamo) reported@ValyrianFPS @Ubisoft Ubisoft Connect saves login token like any other service challenge IMPOSSIBLE
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Leon Gichuhi (@ALPHA2000987) reported@naranciagaming @tifastrvfe You're right. Why would you want Ubisoft games to be trash? I'd much rather they were good. And if you meant in the sense of Ubisoft being a bad company. I don't think hoping for their failure and thus the unemployment of thousands would fix any issues, just ruin lives.
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CrazyMonkey27 (@CrazyMonkey2717) reported@TheDivisionGame I’m very disappointed. Ubisoft Support manually added the Esprit Corps Outfit to the wrong account even though the referral was completed correctly. I had the same sync issue before Case: 26013088
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Etchebest (@SwitchSurcote) reported@ReadySetFire123 @Goldxn_Violin Yeah the amount of stuff to do in the game is a big issue, it really is the poster child for the bloat in Ubisoft games
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Rafael Hernández (@rafaelh_com) reported@Ubisoft can't even log onto your site because your login page logic is paranoid. Checking for fast clicks, if user used inpect tools, and/or javascript events. Do you not realize some of us use password managers and now can't log on to update our region as you requested.
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Tom Vintinner Anry (@Tomvintinner) reported@AzraelUp Sometimes I felt regret spending money on r6m (I support the dev) because the server issues are so frustrating. They (Ubisoft Nova) said they will fix the latency and matchmaking issue at the last update. And .. surprise!! It worsened.
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Visuljko (@Visuljkoo) reported@advent_agent It's a problem because ER has like 50 unique bosses and then stretches that to 165. And the reason for that is cause Fromsoft needed to do so to fill out the map Which is yet another problem that stems from the map size of the game. Ubisoft design
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PaTryk_Gracz0l (@patrykgracz0l) reported@UbisoftSupport @Steam funny that isnt a problem with any other non ubisoft game, detele the ******* launcher requriement
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Pointlighter (@pointlighter) reported@ExoSmack @glorpinity It had lukewarm reviews (always online with no SP just 2 years after SimCity + tech issues + difficulty) and didnt sell well (uPlay + $60 price tag)
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Chris Baillie (@chris14158492) reported@UbiMassive @Ubisoft two years I've been reporting this issue. Two years you've sat around and done **** all to fix it
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Kuyl (@kuylfr) reported@KudosOnYT Is there a way to fix gun skins that are equipped not showing on the gun in game or is it once again another Ubisoft glitch
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Lil Beastii (@Beastiarii) reported@RGamerB_ PlayFab is a service for Developers for their games many third party Developers uses PlayFab like Capcom, Ubisoft, EA, Bandai Namco and more.. You are pushing a narrative that this is some type of Xbox/PlayStation console war bullshit and it’s not. That Halo game that you’re so happy that will be on PS5 is a remake of a 26 year old game with no multiplayer.. Why don’t you figure out why Marathon is failing ?