Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (60%)
• Online Play (20%)
• Glitches (15%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Dieppe	Online Play	5 days ago
Villefranche-sur-Saône	Sign in	5 days ago
Ciudad Jardín	Glitches	5 days ago
Montréal	Sign in	6 days ago
Haguenau	Sign in	7 days ago
Val-d'Or	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TouchMe (@cybernetic_sam) reported 6 minutes ago

  Ubisoft connect having an issue or something??

• 
  Dark Protagonist 🎮 (@ShanTofique) reported 7 minutes ago

  @GhostRecon Game is crashing at launch when starting game from Ubisoft store on PC, plz fix that. It wasn't crashing when the new DLC update released, but after the new patch, it's crashing all the time

• 
  HorseyNight (a shy gamer) (@PorqueQuince) reported 7 minutes ago

  @BethesdaStudios Yes to the virtual keyboard crash on the Steam Deck and that's it. Creations are problematic because plenty of them mean more singleplayer microtransactions like Ubisoft does. Optional, yes, but still heavily promoted

• 
  B_Ryce (@BryceCream57) reported 16 minutes ago

  @ShirtlessSpdr @inflatable_josh @8biteric I honestly think the remake will be good (if it ever comes out) but the main problem was Ubisoft leaders thinking blacklist was a failure because it didn’t meet thier unrealistic sales expectations. They wanted 5 mil copies sold when SC usually sells around 2-3 mil.

• 
  snottiestermine 🇳🇱 (@snottiestermine) reported 18 minutes ago

  @GhostRecon Can you please fix ghost recon future soldiers you can't start the campaign says can't connect with Ubisoft server on xbox 360

• 
  InkPrince (@InkPrinceK) reported 19 minutes ago

  @ChakaalStarr @ivvanex That's not a problem confined to the physical disc. That's a piece of **** company that designed the game that way specifically to have that ability. Otherwise most devs/publishers aren't like that. Aren't like EA, Ubisoft, etc. yanno those that advocate for full control of games

• 
  Xvilium (@Xvilium) reported 19 minutes ago

  @Ubisoft fix your stupid *** ******* game I put 8 shots into castles head and he doesn’t die, I’m saying this mid ranked game btw

• 
  SkinnyFox (@OneManArmySOLD) reported 20 minutes ago

  @TheDivisionGame If you won’t fix the games problem, just give me back my money and I’ll delete your game. Simple. It’s annoying that I would make sure I never buy UBISOFT GAMES ANYMORE. The next one, I would HACK AND PUT IT OUT THERE FOR FREE. Ur devs won’t win this war you have started.

• 
  Gladmius (@DaBabySnatcher) reported 21 minutes ago

  @Ubisoft why ******** do you need to put captcha in account recovery? This **** is ******* broken.

• 
  YourFavouritePixel (@YFPixel) reported 21 minutes ago

  @EdwardSwardt @TheRealZephryss the problem here is that Ubisoft finished the Juno Arc in the UPRISING Comics, which is WHY the franchise declined They have no outliner

• 
  val (@exceedorbit) reported 23 minutes ago

  @SpekterAlt @ArifxD_v2 @InveighYT AC4 doesn't have any translation issues that I know about, unlike Ubisoft with ACfA. SEGA was kind of the goat because they were the ONLY publisher to translate the game manual. ACfA and 5thgen do not have manuals and FromSoft expected you to have read them before you play lol

• 
  Woyzel’s finest (@WGynbro) reported 29 minutes ago

  @gynozog I played an older AC game via steam and they had me type in a Ubisoft password every single time I wanted to play. I know there is a fix but still; they suck.

• 
  Tony (@TechGuyTony) reported 29 minutes ago

  @4N0NYM0U5_5H311 Except Steam on PC is digital only and it’s the largest PC storefront there is. They even have DRM as it’s up to the publisher of each game. For instance Ubisoft sets all DRM for Ubisoft so you don’t own that game there either. Only PC platform that’s DRM free is GOG and they don’t get a lot of new games because of that. So it seems digital only is only a problem for PlayStation which doesn’t make sense.

• 
  Patrick PJ Realmuto $BUBBLE 🫧🫧🫧🫧🫧 (@JammedDoor) reported 31 minutes ago

  Fix the smurf accounts. Fix the xim cheaters. Instead you ban people for using vulgar language . Imagine a mature rated game like Grand theft Auto doing the same things they do in this game. Ubisoft will be sued for stupid **** antics @Rainbow6Game

• 
  SpeedKomodo (@SpeedKomodo) reported 31 minutes ago

  @Ubisoft Has the Intel e core issue been patched yet?

• 
  Dis appointed man (@Tosup012) reported 31 minutes ago

  @JosephSpade3 @Redemption39145 @BladeOpotato To me Rockstar is one of the last companies that I think of when talking about ”screwing over gamers”. Where is all this hate for EA, Ubisoft, Bethesda? Releasing either gambling pay to win **** or soulless broken games.

• 
  Based Kazuya (@SaneGamer) reported 32 minutes ago

  @BeskInfinity The slow mo crash reminds me of Burnout and I love it. Wish they would remove the Ubisoft style awareness indicators @RockstarGames

• 
  America First 🇻🇦 🇺🇸 🇮🇱😺 (@magaman28) reported 37 minutes ago

  @Ubisoft @UbisoftSupport I assume your aware of the glitch linking premium accounts to ghost recon wildlands and breakpoint? I can't access definitive editions of either game on Xbox or pc.

• 
  I AM A LEGEND (@IamLegend0812) reported 43 minutes ago

  @TheHiddenOneAC writing is the biggest issue we have with modern ubisoft games sadly

• 
  pogbum (@pogbum4040) reported 43 minutes ago

  @TheHiddenOneAC but like honestly how come professional writters dont see it but normal everyday people do? like everyone who plays ubisoft games easily see the writting problem

• 
  OCD Gamer (@OCDGamerNZ) reported 45 minutes ago

  @Hecatomb15 @Ubisoft Nah the worst I got in the base game was bugged aiming that would fix itself up. Only happened after I bought DLC. Could be uncanny timing... but yeah.

• 
  Patrick PJ Realmuto $BUBBLE 🫧🫧🫧🫧🫧 (@JammedDoor) reported 46 minutes ago

  @Rainbow6Game Fix the ******* game. Change the rating to PG13. No blood, no limbs. If I remember they cursed Ubisoft... Soft *** **** apparently.

• 
  louis (@AgentLouisianaF) reported 48 minutes ago

  only Ubisoft would be cartoonishly evil to demand every single old game of theirs have a MANDATORY login EVERY LAUNCH AND PUT IT ON THE SHITTIEST SERVER EVER SO EVERY TIME YOU TRY TO PLAY FAR CRY 3 IT TELLS YOU THE UBISOFT SERVICE FOR ******* LETTING YOU PLAY IS UNAVAILABLE

• 
  DerUntergangGang (@UntergangGang) reported 49 minutes ago

  @Majewra **** having to login to third party game services. I shouldn’t have to login to Uplay to play The Settlers or Rockstar Game Launcher to play GTA IV.

• 
  ᴠɪʟɪꜰʏ (@ruccns) reported 49 minutes ago

  @raratoman Man XDefiant would of made CoD lock tf in. I hate and will forever hate Ubisoft for making Mark pull the trigger too fast when they wasn’t ready .. and then literally letting it go whenever the issues improved significantly and there was more to the game </3

• 
  Typsy B34ST (@B34ST21) reported 50 minutes ago

  @Ubisoft @UbisoftSupport FIX THE ISSUE WHERE CONSOLE PLAYERS (WHO PLAY WITH JUST CONTROLLER) GET STUCK IN THE PC POOL!!!! THIS HAS BEEN GOING ON FOR ABOUT A MONTH NOW!! DO SOMETHING

• 
  Chong Wingkong (@ChongWingk71066) reported 50 minutes ago

  @Lionel706666029 @KindredBlade Calling Western AAA studios "communist" is economically illiterate. EA, Ubisoft, and Activision don't answer to public collectives; they answer to Wall Street institutional investors, EBITDA targets, and quarterly shareholder calls. Corporate PR trend-chasing isn't "communism"—it’s risk-averse late-stage capitalism designed to protect market cap. ​Beyond the category error, lumping an entire hemisphere together is pure fallacy. Treating mega-corps the same as studios like Larian, CDPR, Warhorse, or thousands of standalone indies ignores the teams actually delivering deep mechanics, zero DRM, and consumer-first releases. ​Regional tribalism ruins consumer standards. A game isn't good because of where it was coded, and giving any developer a blank check just because they aren't "Western AAA" is how you end up accepting predatory monetization, broken optimization, and live-service bloat under a different flag. ​Judge the software on frametimes, physics, mechanical depth, and fair pricing—not culture-war buzzwords.

• 
  _ (@xOGxRockStaRs) reported 53 minutes ago

  @UbisoftSupport I'm trying to refund Rocksmith+ cause i tried it again but it is still so bad comapred to rocksmith 2014 (14-day withdrawal right) but the problem is once i try to refund it the ubisoft connect turns to french and i cant change it

• 
  Braidz (@BraidzMCau) reported 58 minutes ago

  @TRIPSTER0 The issue is they started following trends. Now all of their big games are way longer than they need to be. They lost the art of keeping it short and sweet and are slowly becoming another Ubisoft. I own bananza too, don't rate it.

• 
  Yizus 🇻🇪 (@YizusOh) reported 58 minutes ago

  @Ubisoft Yeah, so when are they going to fix the accessory bug in Wildlands where equipping a helmet switches it to night-vision goggles?