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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (52%)
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Online Play (22%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Martín de la Vega |
Game Crash | |
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in | |
 Gembloux |
Glitches | |
| Achicourt |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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TaleraRistain
(@TaleraRis) reported
@thatoldgamerguy Yep. Micro transactions in Ubisoft games have sucked for a while but Odyssey really drove it to another level. The only reason I didn't have more trouble is I do absolutely everything in these games.
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James O:-) Bell
(@sideshowjam) reported
@UbisoftSupport Im on pc on ubisoft connect I dont have the error message anymore im afraid
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Wakkathewarrior
(@wakkathewarrior) reported
@ChristinaTasty I more have a problem with the writing (your choices have zero effect on the plot outside the ending) the fact the combat is always very easy, and the repeat bland ubisoft tier side missions especially towards the end. The bugs were never an issue for me.
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Zoppletee
(@zoppletee) reported
@JLHGameArt I honestly don't understand why going after people for being with companies that person doesn't like is a popular thing to do. I don't particularly like Ubisoft because I've had issues with their servers/certain gameplay quirks but I don't actively try to invalidate people 1/2
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Snafu
(@Snafook) reported
@gundamevolution @Ubisoft FIX YOUR SERVERS KNOOPS
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なな7
(@nv7722) reported
I don't know if I hate Epic's unstable store, Ubisoft's overprotectiveness, or the way they both never care to fix issues in syncing Epic purchases to UC. It takes me 10 minutes just to open a Ubi game after doing login errands in different sites. Really convenient.
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GrayTin
(@Graytin0610) reported
@Ubisoft when are yall going to fix ac valhalla balor I would like to be done with the druids.
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Ashley
(@Bourbon__98) reported
@UbisoftConnect Whats the point of having a month for free to play and "sell" the idea of your service and the service you provide are the worse i have ever experienced absolutely awful i can say that i will never use ubisoft again full with bugs and always crashing.
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Rafael Belmonte
(@RafaelB82797098) reported
@TheDivisionGame It's normal for this advance of the clothing event, more and more Ubisoft leaving something to be desired, the game is already broken, not to mention that with each update you can get even worse.
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Angel 🖤♦️🏴☠️
(@AngelDemonXoX) reported
I'm really getting sick of being blue screened every time I play against ppl that are cheating on r6 can @Ubisoft please fix their **** wtf!?
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Clayton Troy
(@ClaytonTroy10) reported
@Ubisoft is ctjta 988 calling again my build in division 2 got nerfed somehow I was playing was it yesterday and my Eagle bear was hit 109.2 damage in the division 2 and now it's in 102.4 and I haven't changed my bill at all hoping you guys can fix that please
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Jaco Havenga
(@Jth818Jaco) reported
@Ubisoft @UbisoftSupport Please fix the bugs and content missing on PS5 on the assassin's creed games, we all paid for it and should be able to use the game on new console. This is now part of PS Plus Extra and games still has issues and content that is not available for use.
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Elio Ruben Studios
(@Elio_GameDev) reported
@GundesGames Being an indie dev is always hard. Mostly of people don't care about the creation process, if you're Ubisoft or and indie with a laptop alone. Don't take anything personal NEVER!. Be nice with everybody, take the technical information, fix it, and go on!. 💪🎮 Don't give up!
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MeStandby
(@MeStandby1) reported
@UbisoftSupport Hi, I got disconnected from Ubisoft Connect about 30 min ago, still not able to reconnect. Is the issue on your end or can I get some help to fix it if it's on my end?
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Joy Singh
(@JoySing89547438) reported
@TheDivisionGame Ubisoft , atleast fix the crash issue on pc Game crashes every 10 mins it seems on PC
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Kellana starsong-windrunner
(@KStarsong) reported
@LordsEmber I have said it was a good game from the very beginning and I will continue to do so because its the truth, the story was amazing, it was nowhere near as buggy as a Bethesda or ubisoft game on launch, like seriously, tell ONE legitimate issue with the game
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THE Fetchquestian Gentleman
(@altonmick1) reported
@Heimbarz @skullnbonesgame 1. It's ubisoft 2. It's a "live service" 3. They're being vague about everything 4. The game has been in development for almost 10 years with nothing to really show for it 5. It's switched devs and switched gameplay styles multiple times .....some red flags lol
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mae 🎃 @ splatoon 3
(@sIicksquid) reported
LMAO why am I not surprised Ubisoft is such a **** company that they don't care enough to fix a seizure inducing lighting glitch in one of their games
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Cal 🏆
(@SplinterCal) reported
expect Ubisoft to have a glitch that makes the hardest trophy a joke
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hitman 00J
(@JamesRh39594157) reported
@Ubisoft All I want is odyssey not a liverservice game or games tide to a subscription service. I feel that this ac infinity isn't for me. I try ac mirage but it's not gonna be a day 1. Just give me odyssey and it's amazing open-world and not a valhalla it is such a let down for me
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Aug
(@litttleman91) reported
@NotCheckered @NiecnyFaper @nathanistarman See, this right here is why I called Ubisoft the illumination of the video game industry. It doesn't matter if there method "works". The problem is that it's super ******* cynical and spits in the face of videogames as an art form. At least CDPR did something interesting.
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纤细 4L RFP
(@RFPisK) reported
@TKxzyy @UbisoftSupport I seriously don't believe a legit player could have a 82% headshot percentage there fore pls resolve this issue before he makes ranked experience worse ! Uplay: TK. bd16971b-e5e7-4c45-b64a-0a65daaf2c5a
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Jesse White
(@Jesse_T_White) reported
@BanjoKazooie4MV @ProjectXbox17 @Flygalia It ain't just Sony and Microsoft that screw it up. Just look at how EA, Square, and Ubisoft have botched their live service efforts as well. Instead of putting out a quality GAAS title, they make it too dependent on obvious and cynical cash grabbing microtransactions to advance.
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shadekiller
(@shadekiller42) reported
@Ubisoft please fix the ps4 crash issue im tired of ending my games with a crash
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DankooTheArtist-Commissions Prices Via DMs
(@dankootheartist) reported
@Hypnotico2 ah i feel u . i am having some issues with anoo's 1800 mods , somthing bout constant patch updates and uplay store logs make it very tiring to keep the mods functional
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ccotai
(@valeethemoney) reported
ubisoft connect: worst piece of software ever written origin/ea: has zero games and has hella downloading issues. kinda memory intensive too epic: so much memory takes 50000 years to load anything and also ***** with wake timers constantly steam: It has too many buttons😟😟😟
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IIDREDD
(@DR3DD84) reported
@Ubisoft I’m having an issue where I want to link my Xbox to my Ubisoft account but says it linked to another Ubisoft account I need to know details of this Ubisoft email The Xbox account is linked to a DON_LU191 but I don’t know this email address to unlink it
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Loveless
(@loveless_Juan) reported
@MrBread86136440 @Akumabat the problem isnt the bug, its the 1000 of features that they showed on trailers and they were all fake, the game isnt a rpg, is just a ubisoft type game with a good story but with generic gameplay and a dead city that you cant do nothing, play deus ex
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Kwedl
(@k_wdlr) reported
@KaliDesuAU @TommoTheCabbit By your logic nobody should ever be allowed to criticise EA or Ubisoft games for being completely unfinished or broken or bug riddled, yet everyone does it gladly. Why does CDPR of all devs get a pass?
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The Elite MYT
(@The_Elite_MYT) reported
@MetalJesusRocks It's a big issue with a lot of a Ubisoft games in general. Both Starlink and Black Flag could have been great, but all the standard Ubisoft shite just ruined them both for me. I was glad to be done with both.