Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (57%)
• Online Play (21%)
• Glitches (16%)
• Matchmaking (4%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Heldenberg	Game Crash	14 hours ago
Paris	Glitches	2 days ago
Sitten	Game Crash	4 days ago
Creil	Online Play	4 days ago
Dieppe	Online Play	8 days ago
Villefranche-sur-Saône	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pieter (@Brehbander) reported 2 minutes ago

  @longislandviper @AxolotlAndy Bookmarking this for the inevitable ET 80s reminiscent gaming crash coming. If you think this ecosystem of bloated dev costs and ever increasing bland *** games with huge file sizes focused on ******* consumers as much as possible is sustainable, I've got some Ubisoft stocks to sell to you

• 
  Big man Tyrone (it's ironic) (@JamesTDear) reported 3 minutes ago

  @riellycooperr @NoiBoobSweat You don't really need to give them schedules. Though to be fair Ubisoft never had a issue

• 
  𝚂𝚒𝚛 𝚁𝚎𝚝𝚛𝚘 𝙳𝚊𝚍𝚍𝚢 ❦ (@archonik) reported 4 minutes ago

  @progXprog @JNavok Your example is made in bad faith as you are purposefully picking extreme cases of online only games. There are online games dating back to the 80s that no longer work due to lack of official server support. So your "laws changed" argument has no ground. And even then, you are talking about a completely different problem -- nobody revoked your licence for The Crew or Concord. You are still legally allowed to boot the games. You are not breaking any laws or licenses by starting the discs. They "just" don't connect to servers. Which is a completely separate problem the community's been trying to fight for years. And why Stop Killing Games exists. And The Crew is the worst possible example you could have picked because Ubisoft is facing a major class-action lawsuit over this and the case is ongoing. The digital version of the Crew was literally removed from people's libraries, so even when a community solution was devised, legal purchasers could no longer use it. Something that could not happen with physical copies where the data is still available and there is no legal way for the company to take it away from you.

• 
  KamilPlaysYT (@KamilPlaysYT) reported 5 minutes ago

  @SeeReax for me personally, I don't mind if they go fully digital, the problem is how sony is trying to take away our consumer rights, keeps mistreating their customers, constantly over pricing their software and hardware, not allowing us own what we buy (which started from ubisoft)

• 
  Nitrix (@Nitrix79) reported 5 minutes ago

  Also he talked about how Ubisoft re released Heroes of Might and Magic 3 which I’ve never heard of and don’t care to learn more about on Steam for $10 yesterday and they forgot to actually include the game so you spent $10 for nothing. Then they had to fix it in an update later.

• 
  InkPrince (@InkPrinceK) reported 6 minutes ago

  @ChakaalStarr @ivvanex That's not a problem confined to the physical disc. That's a piece of **** company that designed the game that way specifically to have that ability. Otherwise most devs/publishers aren't like that. Aren't like EA, Ubisoft, etc. yanno those that advocate for full control of games

• 
  Braidz (@BraidzMCau) reported 6 minutes ago

  @TRIPSTER0 The issue is they started following trends. Now all of their big games are way longer than they need to be. They lost the art of keeping it short and sweet and are slowly becoming another Ubisoft. I own bananza too, don't rate it.

• 
  Mark 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Ibin_Nawtee) reported 7 minutes ago

  @Ubisoft_UK PC on Ubisoft launcher doesn't launch. Just say's it's running but nothing happens. Apparently I'm not the only one either. A fix would be great. Thank you.

• 
  cesa (@Izzywasabii) reported 7 minutes ago

  @bonzajplc @Sosowski Maybe it's someone who WAS part of the mass layoff that just happened and they decided since they're not working for ubisoft anymore they'd stop what theyre doing and it was the exact task of uploading the game files lmfao

• 
  Eleven (@alle1even) reported 9 minutes ago

  @DenLoginoff I've used it a few times to fix PC issues, specifically my pc kept waking up from sleep. It also fixed an Ubisoft launcher problem where every time my PC went to sleep or I closed the launcher I would have to log in again. A few other things too but mostly coding lol

• 
  Dis appointed man (@Tosup012) reported 12 minutes ago

  @JosephSpade3 @Redemption39145 @BladeOpotato To me Rockstar is one of the last companies that I think of when talking about ”screwing over gamers”. Where is all this hate for EA, Ubisoft, Bethesda? Releasing either gambling pay to win **** or soulless broken games.

• 
  Songanta (@HaileSelasie13) reported 13 minutes ago

  There’s a version of the digital future that I don’t think people take seriously enough because nothing about it looks dystopian while it is being built. It mostly looks convenient. Games download instantly. Software follows you between devices. Your photos live in the cloud. Cars get new functions through updates. Accounts remember everything you purchased years ago. All of that is genuinely useful, but somewhere along the way, ownership started changing meaning. A lot of digital products no longer really end at the moment of purchase. They continue depending on authentication servers, publisher accounts, DRM, cloud infrastructure and databases that sit completely outside your control. That sounds like a technical distinction until one of those dependencies disappears. Ubisoft already showed what this looks like with The Crew. People had paid for the game, but once the servers were shut down the purchase itself wasn’t enough to keep the product alive. California now literally requires companies to be clearer when the “Buy” button is actually selling a license rather than permanent ownership. Europe has had to debate whether publishers should be allowed to make purchased games completely unusable after support ends. None of these stories are particularly dramatic on their own, but together they point in a strange direction. We’re building a world where ownership increasingly depends on somebody else continuing to recognize it. And cybersecurity makes that arrangement even more interesting. Take a company like Rockstar. Whatever anyone thinks about the recent GTA VI situation, this is one of the most valuable entertainment projects on earth, controlled by a giant publisher with serious security infrastructure and an enormous financial incentive to keep unreleased material private. Yet even companies operating at that level still suffer breaches, leaks and internal security failures. That doesn’t mean someone is going to break into Steam tomorrow and erase everyone’s library. Large platforms have backups, audit trails and redundancy precisely because they understand that risk. What bothers me more is the architecture underneath it. The same centralized system that makes it possible to restore your entire library after buying a new PC is also the system capable of deciding whether that library exists for you at all. Usually that power is useful. Sometimes it is necessary. But once enough of our lives depend on these systems, the distinction between owning something and being continuously authorized to use it starts getting blurry. And gaming is probably just the easiest early example because we notice immediately when a game disappears. It gets more uncomfortable when the same logic moves into cars, appliances, professional software, personal archives and devices whose physical hardware we actually paid for. The darker version of this future probably won’t arrive through some cinematic cyberattack where everything switches off at midnight. It would be much less obvious. A feature here becomes account bound. Another product requires permanent authentication. An old service closes. Something stops receiving updates. A company changes its terms. A platform decides a ten year old product is no longer worth maintaining. Twenty years later everyone is still surrounded by things they technically purchased, but fewer of those things can function without permission from infrastructure they do not control. Maybe regulation stops that trajectory. Maybe consumers eventually start demanding offline fallbacks and stronger ownership rights. Maybe companies themselves realize that permanent access is a selling point. Nothing about the direction is inevitable. But I do think we should be paying attention while the meaning of “buy” is still being rewritten, because once an entire economy is built around conditional access, changing it afterward will be much harder. At what point does a product stop being something you own and become something you are merely allowed to keep using?

• 
  Shiny🦋 (@Shiiny77) reported 14 minutes ago

  I think a lot of people aren't understanding what im trying to say. Im not criticizing it the way you think. I know what the style is, its xcom we know that, to some people they will see it just as a mobile game because of the miniature based look, you can't change their mind. The problem is that this style is very "unique" its not something that is made for everyone, only a specific audience will like it and as a company trying to make a profit it is strange to operate this way. I could be SO wrong and the game could be super successful at launch although this is a Ubisoft game and there's patterns. I will try the game like everyone else and see if this will change my mind.👍

• 
  𝐃𝐚𝐫𝐤𝐬𝐢𝐝𝐞 (@TheDarkside54) reported 17 minutes ago

  @matcu1357 @ThirteenJoests @TheBuildHubGG It's possible there just to ******* lazy to add it, add ubisoft connect login to sync progress problem solved

• 
  Luna✨🌙 (@N1hility0_) reported 19 minutes ago

  @NerdGirl_02 Fair on the gacha ones😭 I don’t really have a problem with how Ubisoft was before I just dislike the modern Ubisoft like they’re seriously blaming gamers for the fact their stocks are dropping😭

• 
  Misty ~COMMS OPEN 0/5 SLOTS~ (@Misterfan2000) reported 20 minutes ago

  @Ubisoft @RaymanGame Is this true or is it an error?

• 
  cltur (@R6Flush) reported 22 minutes ago

  @VarsityGamingTV Honestly I think everyone knows it HAS to be wrong, but Ubisoft being Ubisoft cannot claim they made a massive elo error so they won't speak on it or do anything about it.

• 
  Lol Lolsson (@Lol_Lolsson03) reported 26 minutes ago

  @DeggerDevi36465 Ubisoft games almost always LOOK good. The problem is they don’t play good.

• 
  BenOutOfTen (@Ben0ut0fTen) reported 27 minutes ago

  Idk why other people stopped playing but for me it was the 31 problems I would have with Ubisoft App on PC every single time i booted up. I can't believe we were forced to use that dogshit app to play this.

• 
  Kingdom Reigns 🏈 (@expert_imagez) reported 27 minutes ago

  @Ubisoft Server are ****, fix it @Ubisoft

• 
  Simon (@VipMoxley069) reported 27 minutes ago

  @RinoTheBouncer I think we need more solid singleplayer titles and big studios like Ubisoft and EA should make it instead of focusing on multiplayer and live-service titles.

• 
  ZerooSkil (@swoerd) reported 30 minutes ago

  @Pirat_Nation Looks like they suddenly have the technology for female characters to look better Hey Ubisoft? @Ubisoft Yall next to fix your agenda pushing woke nonsense? Or whatsup here

• 
  Abel The Strong by The Good Lords Mighty Grace (@shydout) reported 32 minutes ago

  @dame_r6 The game is unplayable too many bugs , too many dcs , no comms but people wanna coms randomly , its the worst experience ever , but when you stack its 10x easier why wouldnt he ? Ubisoft knows theres bugs and cheaters they try to fix the game but they hope you still play, i wdnt

• 
  Jacob Marsh (@JohnMar39804972) reported 35 minutes ago

  @Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.

• 
  SpeedKomodo (@SpeedKomodo) reported 40 minutes ago

  @Ubisoft Has the Intel e core issue been patched yet?

• 
  goose (@strongestgoose) reported 43 minutes ago

  @WoodysGamertag @UbisoftSupport Ubisoft is a easily the worst gaming company. I pray for their demise. “Be comfortable not owning games you’ve purchased” *** be comfortable me not buying your slop you French ***** Hope ur friend gets his issue resolved

• 
  FuzzyQuils 🇻🇦 (@FuzzyQuills) reported 57 minutes ago

  @BrodieOnLinux My guess is that Ubisoft's initial upload got approved then someone else managing the appID at Ubisoft uploaded a broken build afterward that didn't include the game files. (2/2)

• 
  iCheckVibes (Gaming Unc) (@iCheckVibes) reported 59 minutes ago

  @Stallion83 That is a Publisher (Ubisoft) caused problem. This isn't a Playstation or XBOX problem. Publishers should be forced to offer a Offline version (even if the game is online-only). Stop Killing games is fighting for something like this. If they did, you'd enjoy The Crew 1 today.

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 59 minutes ago

  Siege is one of the best ******* games ever made, connection issues, crashing issues, retarded ******* randoms that don't know their *** from a hole in the damn ground, constant ******* cheaters! Best retarded game ever @Ubisoft @UbisoftSupport

• 
  Based Kazuya (@SaneGamer) reported 59 minutes ago

  @BeskInfinity The slow mo crash reminds me of Burnout and I love it. Wish they would remove the Ubisoft style awareness indicators @RockstarGames