Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (64%)
- Online Play (17%)
- Glitches (12%)
- Matchmaking (4%)
- Game Crash (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Online Play | 1 hour ago |
 São Paulo
|
Sign in | 21 hours ago |
|
Curitiba
|
Sign in | 1 day ago |
|
Pontivy
|
Sign in | 2 days ago |
|
Paris
|
Sign in | 2 days ago |
|
Marseille
|
Glitches | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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IV (@iv_sal1) reported@casey_Payne23 @Ubisoft @assassinscreed They wanted to disconnect the games so that you could buy any game without having to play the previous ones to understand the story. It is essential to play AC1 to AC3 in order to fully understand the story but the rest you can just play in any order.
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crusader (@crusader0884) reported@UbisoftSupport @Ubisoft @Ubisoft_UK I cannot access my account or open a ticket due to browser errors, please DM me to assist.
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Tom Johnson (@titchyj) reported@Ubisoft @XBOX @xboxuk can we please have a fix for the glitch on AC Black Flag: Resynced for the Florida island as I have collected everything, but the chests haven't been counted. Can this please be patched
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YourFavouritePixel (@YFPixel) reported@TheMaskedoneXD @GameSourceTM the real problem is that they need to make revenue of their games, which they longer can with solo games. Ubisoft should stop their single games aproach and focus on a GameAsAService FREE2PLAY Model (look Genshin and similiar) SET in the MODERN DAY
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Stefano Veneziani (@stefano_vene) reported@Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.
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John Uhlemann (@joeumann) reportedSince the original Rayman 2 Prototype was a prototype, Ubisoft didn't go any further and add more to fully control the robot T-Rex. Plus, Ubisoft would drop the 2D style in favor of a 3D style after games like Super Mario 64 & Crash Bandicoot showed it was possible & successful.
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Kingdom Reigns 👑 (@ExpertImagez57) reported@Ubisoft You should fix the legendary ships, since the hull of the Jackdaw is so weak. Fix that.
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JerBer (@JerBer11B) reported@GhostRecon "We will get back to you on CPU issues at a later date." Sure you will...but player trust is already eroded. Gonna make the next game real hard to purchase. I'm not buying any more ubisoft games until I see ubisoft do the right thing.
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Aychawk (@AychawkR6) reportedpatiently very patiently waiting for saudi arabia to buy ubisoft. things will almost immediately change if that happens because management wont have a problem increasing opex for real change
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BlackSageD : The Titanfall Evangelist 🤖 (@Black_D_Gamer1) reported@RazorFist @thealexrossart I kinda hope that Ubisoft does somehow remaster AC3, and fix all the issues that made it a dark horse of the earlier series. But then again, this is modern ubisoft we're talking about...
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Josh Hammond (@Josh_Hammond96) reported@deeple101 @Ubisoft @assassinscreed Yes but usually wasn't an issue for me for something like this
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Oliver Darko (@oliver_drk) reportedEric Baptizat went to EA. Despite of all the problems Ubisoft faces, it's probably still a safer environment than post-acquisition Electronic Arts.
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LIL BRANDOW (@salisbury418) reported@Shunkiroth Bro I bought rainbow six siege back in 2017 when I sold the disc version i still have it and I still play it now if Ubisoft shuts the servers down then what’s the point of having the disc yeah I lose my game but that disc will be worth nothing when servers go offline
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Exhumed (@3xhumed) reported@happy__mathias @GhostRecon I was just on the Steam forum, and sure enough, there were countless comments about it again. The cpu (e-cores) issue hasn't been fixed. Unbelievable. @Ubisoft
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Jay Reincarnated (@Bigg_Mike98) reported@Warrior9983 Ubisoft killed modern day along w Desmond. Got the backlash and instead of working harder to fix it they just threw it away completely
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Raven Darkholme (@MystiqueX20) reported@Ubisoft Hey Ubisoft, please wake up and realize that Brawlhalla is the equivalent of Fortnite to Epic or Minecraft to Microsoft. Fix that damn game now and enable permanent cross-progression.
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🕹 ᄃӨᄂӨПΣᄂ FΛᄂᄃӨП 🕹 (@ColonelFalcon) reported𝐻𝑒𝓇𝑒’𝓈 𝒶 𝐹𝒶𝓁𝒸𝑜𝓃 𝓉𝒽𝑜𝓊𝑔𝒽𝓉… Modern gaming is convenient as hell. True. I buy both physical and digital. If a digital game completely owns me, I’ll still go buy the physical copy when it’s available. That part I like. I like options. What I hate: ❎ Day-one patches (so the “finished” product wasn’t actually finished) ❎ Forced online registration / accounts just to play (EA, Ubisoft, and the rest treating your personal data like a free buffet) ❎ Endless nerfing and boosting of characters months after launch ❎ “Buy the limited edition or pre-order now for exclusive skins/weapons” pure cash-grab nonsense ❎ Install the game before it’s playable. And the worst part? Companies scream “convenience!” while locking you into their digital barns, treating you like a milking cow they can keep extracting from forever. What’s even more shocking is that most players don’t seem to have a problem with any of it. Because it’s convenient. I’ll repeat: “People don’t drink the sand because they’re thirsty. They drink the sand because they don’t know the difference.”
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ari (@eggaVEVO) reported@trashtaki @emzy_leigh "why does it here?" because it's a live service game based on licensed music and that's how licensed music works. fortnite festival has the same problem also the price increase was most likely because ubisoft is financially in the ******* dumps rn
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GP游戏脉动 🎮 (@TheAnnaji) reported@Maki_Hirasawa That’s our problem with Ubisoft. They can’t write good stories anymore
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Stefano Veneziani (@stefano_vene) reported@Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.
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Emzy_Leigh (@emzy_leigh) reported@TCWCrazyZaku This is correct, the same as racing games but soemthing you will notice with the majority of older just dance games is they can no longer be bought directly from ubisoft. You buy them second hand now. That because they delist the game which prevents them being taken but in turn no more copies of that game are made. This happens with alot of racing games with music. JD+ is an additional service to provide access to songs from previous games and service for a time they have never said forever. The live service from a business perspective prolongs the life of those maps on ubisofts end. As once they no longer sell that specific game the map was essentially 'dead'. Now they can make them available for as long as they can through the live service. Its an addition
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MR3D-Dev (@MR3Dev) reported@TheTrueSealYT There is definitely a problem but I dont see current Ubisoft fixing it
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ThaSwampDonkey (@ThaSwampDonkey) reported@Ubisoft @UbisoftSupport It’s still being reported that people can’t run Ghost Rexon Wildlands on newer PC’s. Def the intel ones. Yall just updated the console versions, how about a fix for the PC one too?? Go look on Steam and see the comments on the infinite load screen.
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monster_energy (@monster_gamin) reported@TheRealZephryss It will be great if ubisoft fix all there bugs, I can't play for 2 weeks now on my deluxe edition 👌
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K1raR6 (@K1raR6) reported@Infamous33_3 @ncjack_ @Ubisoft I think its just a user error
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hanse_x 🌙 (@hxnxexx) reported@justdancegame @DaniloCroft (1) hey JD team, I'm sorry to ask here but has there been any issue with the most recent fankits? Asking because the exclusive assets that should come to the Ubisoft Creators Program members haven't arrived yet, I asked other people who are members and neither of them received it
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Marek H. (@Roiser0) reported@SolarWing83 @Pirat_Nation The crew was removed because it's servers got shut down, even your disc won't work. Ubisoft did that, not Sony. Afro Samurai 2 was a broken game that was meant to be in 3 parts, thes refunded everyone, same with Hotline 2, ppl got refunded. That doesn't count when they refund u.
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Begaria (@Begaria) reportedPut about 5 hours into PoP: The Lost Crown. Good on Ubisoft on making a Metroidvania out of PoP. It's interesting, and pretty cool. It does have some problems. The combat is too floaty, and sometimes too easy as most enemies can be air juggled to death. No minimap? Bleh.
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Stefano Veneziani (@stefano_vene) reported@Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.
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BIBI (@IridescentSun_) reportedTHE FUMBLE NOT ENDED THERE, I SAW AC ODYSSEY GOT A DISCOUNT SO I BOUGHT. LORD UBISOFT GAME BACK TO BACK, HOLY ****. one had massive flickering issues on my 4050, and the other has ****** *** mobile game UI. For **** Sake.