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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (71%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Essen |
Online Play | |
 Bridgend |
Game Crash | |
 Poços de Caldas |
Sign in | |
| Bridgend |
Game Crash | |
 Halle |
Sign in | |
| Bridgend |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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deadmanwalking
(@Madcow1273) reported
@Ubisoft fix your guns on your **** game
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redmen
(@mooreryan290) reported
@FuRyZz206 @Ubisoft @ubisoftstore I've tried them all and same problem
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Cody Peck
(@Venom7945) reported
@ACFirstCiv These bugs have caused so many problems on my version of the game. My max arrows are only 12 now, I look drunk when I load my save, and my quiver for my arrows is invisible and only shows my arrows floating on Eivor's side. Please Ubisoft fix this.
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Mohseen.V
(@FuRyZz206) reported
@mooreryan290 @Ubisoft @ubisoftstore Wow thats pretty bad, idk go online to Ubi Connect Customer Service Support
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Jonathan Wright
(@jonlwright25) reported
@assassinscreed @Ubisoft @UbisoftSupport 13 straight days of being ignored by all 3 of you and since you aren’t helping me with my problem with my game who else do I contact??
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The Stadia Life
(@thestadialife) reported
@indiana747 @richspurs24 Ubi+ is an additional subscription service to play just Ubisoft games that are available on the platform without having to purchase them separately. Stadia Pro is not required, it just unlocks the ability to stream at 4K.
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Henry de la ghetto
(@guru451) reported
@UbisoftSupport a little more than annoyed because I spent money on immortals fenyx rising and I literally can not play the game because every time I save, the game crashes and I lose hours worth of progress. I've tried every fix recommended to me by microsoft and ubisoft
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777
(@38FallWhite) reported
I like this new br game Ubisoft made too bad it’s got **** UI and horrible connection problems guess I’ll never use it
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Chris
(@14martinc) reported
@XboxSupport Done. But I doubt you can do anything to fix the crappy project that was released by Ubisoft. What I want is for you told hold them accountable and give customers a reason to enjoy a product. Not suffer an Xbox love error, and lose 4 hrs of progress.
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02lucy666
(@02lucy666) reported
**** Ubisoft. **** Ubisoft Connect. Nothing but issues and headaches.
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throw away
(@throwaw60804802) reported
Yo @Ubisoft fix r6 just played a ranked match got ddosed and lost half my team got kicked just because some sweaters got upset they got **** on the first round
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Dan
(@freeden34) reported
@Ubisoft why is it that no one can claim Rewards for Assassin's Creed Odyssey in the ubi store my brother just got the game and has earned a lot of points and can't even get nothing out of it I can't even claim my rewards from the ubi store you guys need to fix that
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Pretty Kate Machine
(@PrttyKateMchine) reported
ubisoft should hire me to play/review their AC games. i’ll be like “yo this bug yall won’t fix is dogshit, your graphics could still use an improvement and this mechanic irritates me... but that LORE?? 👄👌🏽”
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Factor
(@FactorR6) reported
@CaliberJacob Ubisoft needed to change their stupid system back when lg and eg got kicked from the league. The same flawed system is what made tempo and eu leave as well. R6 eco system is trash in na and Ubisoft hasn’t made any efforts to fix the real issue. They don’t care
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Seech
(@SeechR6) reported
@suprSeth I would assume not but this is Ubisoft. The major problem is that this post does not explain the logistical nightmare this merge causes for the predominantly Canadian teams.
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alejandra
(@exploding_girl) reported
@UbisoftSupport I am trying to play UNO via Ubisoft Connect on my Surface Pro 7, but it crashes upon opening; the same happens to my husband on his PC laptop. Is this an issue that is already being addressed? Thanks!
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kate
(@aarthurmorgann) reported
really hoping ubisoft fix the mask bug soon😭😭
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WolfJillyJill/BLM🏳️🌈🐺🎮🌿🏌🏽
(@thelonewolf28) reported
Was waiting to play the Yule content for #AssassinsCreedValhalla until they fixed the bugs, but Ubisoft STILL hasn't done anything to fix them. I can't complete a single Yule event mission cuz it bugs out & won't let me continue. This is unacceptable.
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Ratioed
(@wassimwassim0) reported
@SWEGTA @RockstarGames Red Dead 2 took them 8 years. And it CLEARLY shows in every aspect of the game. If red dead 2 was made in 3/4 years It will be a shitty Ubisoft style copy paste broken game that will make fans lose respect for Rockstar. ↓
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Izzy
(@IzzyBean91) reported
@DavidBrianHeard @UbisoftSupport Yeah with this and the issues I had that went completely ignored with Valhalla I doubt I’ll buy another Ubisoft game
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Darryl Williams
(@DarrylW99300703) reported
Why do ubisoft always has problems with their systems. Errors all the time. Every single game.. Then it corrupts your files and deletes your stuff also.
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Darryl Williams
(@DarrylW99300703) reported
Ubisoft services are always always having problems and errors.
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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Tea Stallion
(@TeaStallion) reported
@UbisoftSupport I have been trying for ages to transfer my ps4 ac Valhalla save data to the ps5 build. The Ubisoft connect log in doesn’t work despite how many times I update my password. Is there a fix? I’d like to play where I left off
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Tonys_Always_Write
(@TonysWrite) reported
@ALGER_1987 See, I'm obviously not invested in the modern storyline of the game. from an outside perspective who has had a lot of issues with Ubisoft games, I don't see the point in going modern. Watch dogs is already Assassin's Creed modern.
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Sw00sh Gaming
(@GamingSw00sh) reported
@Ubisoft @PCG_Dreamer @assassinscreed FIX YOUR SHITTY GAME I'M BORED AND MAD RESTARTING THE GAME
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Kieren
(@KierenR6) reported
@MrBakerR6 @titus_r6 Hello baker, sorry about the situation. Just to confirm what platform are you experiencing this issue on? Hope this helps. Ubisoft Support.
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Sam
(@samwwichh) reported
@Ubisoft @Rainbow6Game stop reseting my ******* classes everything I play the legacy game mode fix your game
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redmen
(@mooreryan290) reported
@FuRyZz206 @Ubisoft @ubisoftstore I've done everything it's when the game loads In as soon as it starts up I glitch through the map?? No matter what I do so I dunno tbh
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SweShooga
(@SweShooga) reported
@Theonefunnyman Subscription service by Ubisoft