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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (22%)
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Game Crash (10%)
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Glitches (8%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Nazaire |
Online Play | |
 Katzweiler |
Sign in | |
| Freyming-Merlebach |
Glitches | |
 Prescott |
Sign in | |
 Rio de Janeiro |
Online Play | |
 Northampton |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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anti bangs ☠
(@chewyminari) reported
@RockyDaNerd @justdancegame Yea i get it on ur 2nd tweet hence the "both" stated there..mybe sony will upgrade their firmware regarding to this issue bt sadly not much noise from jd fans..honestly i just rant my frustration here since it's such unpleasant way to play jd atm😩. Ubisoft might could help abit
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Nemesi
(@Nemesiii_) reported
@Ubisoft @UbisoftSupport Are the servers down? I can't access Ubisoft Connect
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Damien Hayes
(@DamienHayes19) reported
@RidersRepublic can’t get past Ubisoft connect page after launching it won’t allow me to login and haven’t been able to play at all.
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Liam Apostolides
(@DTroySylar) reported
@UbisoftSupport Immortal Fenyx Rising. Love the Story & concept. But heres a thought: Patch the game so that Quests can be completed, Stop wall glitching, Saves stay properly, Game controls don't lag, B4 trying 2 force me to sign up to a Ubisoft account at the start of the game!
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Jack 🎃 albumartarchive.store
(@albumartassets) reported
ubisoft connect is so broken
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Lew
(@TheLewbster) reported
@UbisoftSupport Or you fix Ubisoft Connect. The software itself is broken. I've seen countless forums of people having issues with it. Steam, Origin, Epic, gog and other platforms don't have issues with background apps. Fix your stuff.
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Dino Valiant
(@ValiantDino) reported
@tortoisesensei For ubisoft when u fix ur game server so lag lmao i had 4disconnected/5min
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Kris Nephilim ☮️🌈
(@KrisNephilim) reported
@AthenaRaider Problem with Assassin's Creed lies in the notion by Ubisoft that they're aiming to rip off The Witcher. They threw the lore down the trash bin around Syndicate. And I think Eidos Montréal, given the creative freedom and not pushed to make a reboot oriented game would make gold.
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Jason Richard Mead
(@X_Cloud_Gaming) reported
Hey @GoogleStadia @Ubisoft games look so bad in HDR with major blocking around highlights and text, is this a known issue because I know the folks over @LGUK have the TV just right. But HDR isn't working, so much noise. SDR fine, connection Fine not a new problem!
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Luis Miguel Huapaya
(@LuisMHuapaya) reported
@UbisoftSupport From "Ubisoft Connect" it says "Either your login e-mail or your password is incorrect" (they are correct). I had the username/password saved and all of a sudden, it all stopped working. I double check on the username/password.
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🦴🦴💀Rene Reyes🎃🎃💀
(@Jaksonic5678) reported
@Peebszz @Gamingmints It has it's issues but it's really good. It's made by the same studio who made the Rayman games. Ubisoft Montpellier.
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bigbabydgamer
(@bigbabydgamertv) reported
@Ubisoft @UbisoftSupport For the love of God PLEASE use an Xbox One instead of a dev kit to test these issues on #EzioCollection ! My game is constantly crashing whenever I play Revelations. Not just the game, but the WHOLE console. It went from after a few minutes of gameplay
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ObamaBinLaden
(@Pogjamp) reported
@Ubisoft suck mydick o just dont understand how u dumb **** over there cant fix the mnk issue it makes me so ******* annoyed bruh corona takes less time to figure out how are u guys so dumb
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Maverick Chan
(@maverickchanwhb) reported
@UbisoftConnect service is down?? @Ubisoft @UbisoftSupport , Or it is just my connection problem? Website not reachable too....
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Leno under the bridge
(@leno_Lenito) reported
@Ubisoft fix Riders Republic on xbox! Server disconnects! Stuck meanwhile i playing!
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Liam
(@LA_ReyRey) reported
@Bently217 @Ubisoft Great gamertag! I have this issue still so obviously nothing has been done to rectify
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wickedlysweet217
(@wickedlysweet21) reported
@MelanieAVN @UbisoftSupport @Ubisoft That he lost everything it that they were no help? Either way it’s ridiculously horrible customer service.
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Tristan S.
(@SNACKLinda) reported
@UbisoftSupport Yo you mind unblocking my account so i can use the Ubisoft+ i just signed up for a few mins ago? Unable to sign in after password change
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Famke
(@butterblum3) reported
@FighterFPS @rootsyl @LegacyKillaHD EA, Ubisoft, Activison: we all know that they throw broken games on the market. They make bilions bc they've more than 2 IPs. But CDPRs PR was based on the promise: we are not greedy, we are the knights in shiny armor. So maybe casuals will forget. But many other people don't.
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🌼💫✨
(@fykfrantic) reported
@shinobi602 **** Ubisoft and their live service bullshit honestly
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H & P’s Dad
(@mrz_colo) reported
@UbisoftSupport I can’t even get passed the start up screen. Physical copy Series X. It won’t get passed the Ubisoft login. Literally loops to start up screen. What game doesn’t even let you start? Disappointed.
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Cihan Yılmaz
(@chnylmz) reported
@UbisoftSupport digital gold version on xbox series x. keeps saying login to ubisoft account but I was able to see the login screen once and when I entered my user and pass my xbox crashed (not only the game). not fixed yet, still can't get to the login screen.
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DD 👨🏻🏫🌊☔️🍕🎨
(@vendavis1982) reported
@Ubisoft @RidersRepublic what’s happening with the server. Played all day and keep getting OFF-Piste error. Help
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Dimitris Pinakas
(@DimitrisPinakas) reported
@Ubisoft pls fix your game I won a ranked and I lost mmr I was 3.554 and now I am 3.509
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superman.R6
(@superman_R6) reported
@Ubisoft @UbisoftSupport When’re you going to fix MnK and macro on Xbox? And get serious about ddossing attacks, because it is honestly driving me further away from the game every time I play…. And PLEASE, make a Middle East server. Al they do is macro MnK swing with 200 ping
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Bradvenderman
(@theradkiller100) reported
@ShaunaSmash @the_mulligrubs @Assassins_UK Ubisoft has the same problem they look at the numbers instead of what the fans say which is valhalla sucks and isn't a assassins creed game and is barely a game in general.
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xXBallsXx
(@commitsuicide22) reported
@GameSpot Those elements are supposed to be a broken, unfinished, unpolished launch and tons of MTX. Ubisoft is actually good at that tbh.
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Sean McDonald
(@BigMac0608) reported
@Ubisoft When are you going to fix Valhalla? This game has been broken since it was released. I haven't been able to play for a while.
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JayDub_Photos
(@PhotosJaydub) reported
@DLH112 @Mangraz_ @JimSterling You know…the player accepts the terms of service when signing up to Ubisoft connect (which is the only way they have the players emails) which states you give them permission to email you. Maybe players should start reading them before clicking accept.
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Damien Hayes
(@DamienHayes19) reported
@UbisoftSupport I just got the digital copy and can’t play at all. I’m in infinite loop after launching it won’t let me login to Ubisoft connect.