Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (54%)
• Online Play (22%)
• Glitches (17%)
• Matchmaking (3%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Madrid	Online Play	19 hours ago
Barranqueras	Glitches	19 hours ago
Acapulco de Juárez	Glitches	24 hours ago
Kowloon	Online Play	1 day ago
Longueuil	Sign in	1 day ago
Neuruppin	Online Play	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hush (@shushwave) reported 51 seconds ago

  as a long time AC player it's crazy seeing Ubisoft actually fix design issues

• 
  Rin (@HoundyManJones) reported 3 minutes ago

  @b0ysbrokenheart Ubisoft, at least in AC, always had some form of clean HUD, while yes there's moments where there's too much on screen, the same could be said for a good variety of other games. Ubisoft's biggest problem is writing and overall lazy game design, imho.

• 
  Tamizh (@neomkstalinist) reported 4 minutes ago

  this is why ubisoft does season passes and live service **** cause gamers need to be entertained all the time

• 
  Ed (@edkun197) reported 4 minutes ago

  @fashionpixie_ @isatheshy Yep I still remember playing Naruto broken bond on 360, in which they (Ubisoft Montreal) completely skipped Ino. Tho understandably so lol.

• 
  joackim lauridsen (@Virolykana) reported 6 minutes ago

  @Ubisoft maby put some energy into fixing th dead *** broken patch that literlay deletes players caracters when they buy your expencive microtransactions?

• 
  KiNGKiD (@TH3KiNGKiD) reported 12 minutes ago

  @Rainbow6Game is there a reason I can’t load into a game these queue times are insane what’s going on Ubisoft? Fix your servers

• 
  Robin (@Robin87668217) reported 15 minutes ago

  @EthicaNow Let’s not forget about Crunchyroll, that’s another service that Sony expects you to use for anime. They want the entire system to be a live service where they can charge you monthly for multiple things. Even individual studios like Rockstar and Ubisoft have services like these.

• 
  Eric // till the end #Eday (@GamePositiveYT) reported 15 minutes ago

  @FunSpeculation Blood of dawn walker doesn’t work. Pretty much if the game is from Bandai namco, sega, Ubisoft or square Enix then it’s not working (yet)

• 
  Papa Butler (@PapaButlerTCG) reported 15 minutes ago

  @Ubisoft @gamescom If you don’t let me play my game I bought because you won’t let me login. I want my ******* money back

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 16 minutes ago

  @Ubisoft @UbisoftSupport Plus not to mention the ****** freaking hit recognition not working worth ****

• 
  ⚡ Clutch ⚡ (@ClutchG54096479) reported 18 minutes ago

  @JoelJ_Garcia Sony management tangled themselves with live service mess, microsoft games this gen mostly were AA gp budget fodders, like EA take two also barely released SP games and Ubisoft don't even know what they were doing (untill recently they kinda sorted their management out)

• 
  phantom. (@veronlyjt) reported 20 minutes ago

  Ubisoft genuinely fix your ******* servers I can’t play this **** no more

• 
  Pacbull ⚡️ (@Pacbull_r6) reported 21 minutes ago

  @Yomi_R6 @Ubisoft did u find a way to fix it

• 
  Gareth Walker (@Revision_124c41) reported 26 minutes ago

  @noheroesleft @Jwave630 @Vara_Dark The misconception here is that the big publishers are the only ones publishing games. EA, Microsoft (which gobbled up two of the big publishers), Sony, Nintendo, Square Enix, Capcom, Namco, Ubisoft, Konami, Sega, Tencent, Take-Two. That's all the big ones right there. Beyond that there is a legion of smaller publishers and indies who self publish: Warner Brothers (some might consider them big simply because of hte parent company), CDPR, Epic Games, Devolver Digital, Focu, Paradox, Koch Media (which I imagine is one of your big 5), Aksys, Amazon Games (which is currently publishing tomb raider), Apple, Arc Sys Works, Cave, Gameloft, Gamefreak, Kepler Interactive (which they've been putting out some winners of late), Tecmo Koei, Natsume, NIS, Netflix, and Valve (this one will cause people to scratch their heads since they are a store front, but don't act as a publisher beyond their own games). The games industry is incredibly volatile. Just microsoft's acquisitions alone of Zenimax and ATVI upset that balance pretty hard, now you're seeing Kepler, devolover, and a few other small time publisher filling the void. (basically making the acquisitions beyond IP pretty pointless, bad buys imho). If you look deep enough the Chinese are a bigger problem than BlackRock and Vanguard. I'm not gonna lie here and say they aren't a problem. They are. However they spend most of their time trading these companies like baseball cards and even then have very little control over such a chaotic industry. It's when you get heads of development listening to dip shits like Sweet Baby Inc is when you start to see problems surface and brand integrity degrade.

• 
  stefani (@xcxtopia) reported 31 minutes ago

  @justdancegame fix your servers ubisoft

• 
  Noah Delashaw (@NoahDelashaw) reported 32 minutes ago

  "It can even make a ubisoft game look good" Ubisoft's issues have never been visuals; they are top of the industry in creating detailed worlds and spaces, just because YOU don't like their games doesn't mean they are bad.

• 
  joackim lauridsen (@Virolykana) reported 36 minutes ago

  @Ubisoft most broken patch in division history, adds that teleport in from nowhere invisable and oneshot you, sound not working at al, builds suddenly doing 100 damage caracters getting deleted from buying cashshop items... how the F do you mess up this bad

• 
  Raheem Nicholls (@IslandDeMan) reported 39 minutes ago

  Hi, good morning im having some trouble logging in to the game that started last night. Think either the server may be down or expriencing techinal diffucilities im on xbox. Tried accessing server page on ubisoft but that page wont load error code is Uniform-01 @TheDivisionGame

• 
  SWAFF (@SWAFFELENN) reported 39 minutes ago

  @PhobiaOfMETA @AthienoR6 Siege is still a great game. The problem is who owns the studio now. Ubisoft carved Rainbow Six, Assassin’s Creed, and Far Cry into Vantage Studios that's ran by Tencent French name, Chinese money.

• 
  ThePsychAce (@ThePsychAce) reported 39 minutes ago

  @BigLipRadio @Gingervitus126 @XBOX Allegedly the next Xbox will be Windows based. It will be able to run Steam, Ubisoft Connect, Epic, etc. The issue with that theory is Xbox is explicitly against porn games on Xbox and Steam is full of porn games. So if it’s true, then the next Xbox would essentially be budget PC

• 
  Jon (@Jon_Coogan) reported 44 minutes ago

  @EaAuditor @Rainbow6Game @Ubisoft fix the controller settings back to how they were

• 
  الباز (@ALBAZ64) reported 45 minutes ago

  @Steam I can't create a Ubisoft Connect account — every attempt fails with "An error occurred while trying to send your request" — so I can't play the Ubisoft games I bought on Steam. Ubisoft has ignored my DM and public post since July 11. Am I eligible for refunds?

• 
  meef. (@meefdaog) reported 48 minutes ago

  @Ubisoft fix your dumbahh game I can only play the game at 45 frames for so long

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 🐝GTAraj🐝 (@GTArajgaming) reported 48 minutes ago

  @darthv72 @TYPOGRAPH1C @XBOX Absolutely not, it's a possibility for them to yank it at any point. Licensing issues can have the game removed from stores, it shouldn't mean permanently removed from your library. It was unnecessary for ubisoft to have that much control

• 
  𝐃𝐚𝐫𝐤𝐬𝐢𝐝𝐞 (@TheDarkside54) reported 50 minutes ago

  @matcu1357 @ThirteenJoests @TheBuildHubGG It's possible there just to ******* lazy to add it, add ubisoft connect login to sync progress problem solved

• 
  Cierra 🫧 (@nottCierra) reported 53 minutes ago

  @rChikcan @Ubisoft HOW DID YOU FIX THIS?!

• 
  maxMINY (@max_miny12) reported 55 minutes ago

  @JaceAVinson @lolwtfbbqbread @BeatEmUps PT was never sold. The crew is an online game that Ubisoft shut servers down to for both physical and digital versions. As technology changes you also lose the hardware to run legacy formats. I had VHS movies I bought. But guess what vcrs broke and new ones today costs $1000.

• 
  Young Smoke (@YoungSmoke603) reported 55 minutes ago

  Hey @Ubisoft @Microsoft @XBOX can we fix extension management on rog xbox ally x please? Ubisoft connect games that aren't game pass games disappear from the Xbox pc library when extension management is turned on, so you have to open the ubisoft connect app to access those games

• 
  John Can’t Lie (@JohnKrunik) reported 59 minutes ago

  @tonydotstyle @matiasgoldberg that was 10 years ago, we got a lot more efficient handling memory etc. and you're trusting ubisoft to actually know their ****? anyway, if done smartly it wouldn't be an issue, just that it needs more effort and actual knowledge that rockstar india probably lacks

• 
  ⑨☄️ (@fcbniine) reported 60 minutes ago

  @OwlLunch The absolute biggest issue of anime licensed IP is the fact Bamco and Shuiesha hold a lot of them hostage, so you end up with a very ****** and cheap arena fighter from Bamco 9 times out of 10 Remember the Naruto games from Ubisoft? Yeah that ain’t happening ever again