Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (69%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fort Plain
|
Online Play | 23 hours ago |
 Greater Noida
|
Game Crash | 2 days ago |
 Chaingy
|
Glitches | 3 days ago |
|
Saint-Maximin-la-Sainte-Baume
|
Online Play | 4 days ago |
 Campinas
|
Sign in | 5 days ago |
|
Toulouse
|
Glitches | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Larry S. Dee (@LorenzoLadogana) reported@wesleytypes @Ubisoft Not in the slightest. The weakest of the Ezio Trilogy. Broken combat, absolutely cumbersome outfit, a very monotonous map, just an estensive fetch quests against one of the goofiest villain of the series, a serious downgrade compared to the quiet menace of Al Mualim.
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SilkyMeth (@MethSilky) reported@PixelCNinja Ubisoft on PC is amongst the worst offenders. If offline you get greeted by the login credentials screen every day to ask for permission to play a (single player) game you paid for.
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big_goosey (@big_D_ddy) reported@Ubisoft @Rainbow6Game your game is dogshit, its just latency, jitters, and ******* hit rejecting after another. Fix your game
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Noxlunatic (@Noxlunatic1) reported@HMKilla The right clearly says work in progress but knowing ubisoft that just means its at lower res for showcase purposes my biggest issue is the lack of shadows from the ship parts and the weather not being noticeable in the distance everything else imo looks better and ive played og
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ThreeSixXero (@ThreeSixXero) reported@Arrrrash Tbf that was leaked about 3-4 years ago at this point. They wanted to make Infinite the central game for Halo in many ways (kind of like what Ubisoft wanted to do with AC) but between all of the technical problems and the overall flop of the game they canned that idea.
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B r o c c u u u u u u u u ~ (BLM) (@BroccuChan64) reported@LightOfEtro @ForeverPhysical @Ubisoft You part of the problem
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ↁэѓ Ќlошиѕтэіи 🇵🇸 (@DerKlownstein) reported@Ryangofett_2490 @kulpreetvirdi I’m sorry bro, all of those abilities sound cool, but the AI and level layout is the primary issue in *** Creed for me. All I play are stealth games really, atleast that’s what I focus on. Ubisoft has dumbed down their enemy AI, and it was never that smart to begin with.
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Slavi398BG/Svetoslav (@Slavi398bg) reported@popuniversee I don't think Ubisoft will invest in new IP's for next little while since they have a lot of problems right now. Maybe if they're stable again we might see more New IP's again.
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Rainbow Six Mobile (@Rainbow6Mobile) reported@Xmrt903bjk This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
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Loki Wicked clown of mischief (@HanbiReaper) reportedIt's been awhile since Assassin's Creed Shadow is dropped and you know what it's still a buggy mess I can't even get through the first intro without its lagging Shuddering and everything else under the sun Apparently zero fixes have been applied to that game thanks Ubisoft
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Johnny (@N0Sign0fSanity) reported@RinoTheBouncer We are fighting with swords but they cannot dismember? FIX THIS, @Ubisoft @thatjustinng! The game is already rated M!
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Celes Chere (@BrianMarti42502) reported@jardelius @ManoThigasx it finally launches after a minute or so, and that's if im logged in. other stores like ubisoft and epic and EA, all their own launches, they make me login, 2 factor bullshit, download updates, if i even rememeber my pass word I pirate the game. I click play. It plays.
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Dr. Austin Smith (@defmetal) reportedFree Division game shadowdropped on PC and nobody told me? About time Ubisoft did something that doesn't feel like a cash grab. Let's see if it's actually good or just another live-service grindfest.
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Herman G. Krueger (@HermanKrue10077) reportedUplay that trays to mock Steam is like a fat girl telling a man that her skinny friend is not interested. Do yourself, and the whole community a favour, do exactly as the Bethesda launcher did: close Uslop and bring your games to Steam. Less problem for you and for all of us.
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Elmasheavier89 (@elmasheavier89) reported@The_x_Truth @ForeverPhysical @Ubisoft It’s not about having internet or not. What makes you think that any corporation can “sell” you a product and demand a third party service to make that product function, ah ??? Having internet service is not free, you know that ???
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Fabio Moreira (@FabioMoreiraoks) reportedwhere the time goes up to 2 minutes, and normally they appear within 40 seconds! I'm giving my opinion because it's incredible how @Ubisoft rushes to fix bugs that can help players, while keeping the bugs that hurt them!
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burdened by moderately average purpose (@cheapspace4rent) reported@UbisoftSupport It has been a month since I sent a support ticket for my issue and no response. My 18 year old ubisoft account has been reset to level 1 with over 17,000 xp needed to level up, which is insane.
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Якийсь білорус (@ZvichBel) reported@SynthPotato Unpopular opinion — old AC combat system was great but broken by Ubisoft themself
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Hobrick (@Hobrick1) reported@Raven_Crank I can't even start AC IV Black flag on PC because of Ubisoft connection issues lol... I've tried to fix it so many times :(
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Typical on Pc (@LedgardMatthew) reported@Ubisoft fix your ******* game im so ******* sick of olaying house in 1v1 its the worst ******* reworked map of all time
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old man dave (@Madrox) reported@SynthPotato Without MD you're just making a generic historical adventure game. The problem is that doing that is so much easier, and there's no longer a strong throughline of creative direction. Ubisoft is producing it like CoD now.
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Misa Sins (@xLootyPiex) reported@TheDivisionGame But why fix the prototype from caches it's a super low chance and only 2 proto cores not even proto gear or guns..... Like why are you guys crying I don't understand @Ubisoft
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Rainbow Six Mobile (@Rainbow6Mobile) reported@_StepBack3 Hello, This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
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Destroyr34 (@Destroyr34) reported@Ubisoft @PlayStation I am expecting post to get attacked out of random by console lobbying or other nonsense. Point of the fact of it is, to open discussion and see focused nuance on the targeted problem, digital protection and overly long and ambiguous EULA most skip over.
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Hello, I'm Samuel (@SamuelArtMain) reported@RinoTheBouncer Disagree, given how you worded it. The problem is the publishers, not the developers. I wouldn't feel comfortable pirating in a broader sense, but you can bet your *** I'm playing The Crew whether or not Ubisoft feels inclined to give me permission.
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0ni (@0nikamo) reported@ValyrianFPS @Ubisoft Ubisoft Connect saves login token like any other service challenge IMPOSSIBLE
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Frittata (@thicc_stick_boi) reported@SynthPotato You don’t have bud luck. You have a Ubisoft problem.
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ty (@thetyl0413) reported@UbisoftSupport @Steam 11 times out of 10 the problem is with Uplay tho
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themaskedwander (@urmanjoshii) reported@GloriousKev Another issue is Ubisoft games, u have to disable Steam Input to make all the buttons work. Far Cry has an issue where there is no LT in vehicles. Ghost Recon freaks out randomly as it sees 2 controllers then too. On paper I want a Steam Controller but hearing
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o9ckcuehwhqjocpfp a (@iaoakd746255) reported@SynthPotato Shadows just started doing that for me. Unity has been doing that and a version of far cry 3 did that too. Its a ubisoft problem and unfortunately pc is the best place to play in terms of graphics for ac shadows. Try changing gamestore after refund