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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Henri the Moon-scented Hunter 🌕 🇫🇮🇪🇺🌈
(@FrozenCalamity) reported
@Ubisoft , Ac Valhalla is awesome but it's crashed 5 times so far (71h clocked) 😬 I hope a fix is on its way.
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Kamo_.
(@bando2T) reported
Ubisoft connect not working :(
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Dustin Hazel
(@dustin_hazel) reported
AC: Valhalla is incredibly broken. So disappointing😤 @Ubisoft
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🅱️oseph 🅱️eed
(@sackboy5055) reported
@RomaniaGamer99 @fabricicici God me with trying to fix uplay games. I just want to play siege but it crashes whenever I play a match and I can't find any help for it
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SixKeys
(@SixKeysUnlocked) reported
@Angi_AN @JamesD_AC @Memento_Gallery I don't think these are inherently RPG problems. It's all about the design. I recently replayed an RPG from 1995 (Suikoden) and it still holds up incredibly well. Ubisoft (and many other companies) unfortunately design their games with MTX in mind, hence the excessive grind.
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christiaan
(@christiaanwwe) reported
@Ubisoft @AlexK0nstantin @assassinscreed this game have a tropy glitch Assassin's Creed® Valhalla We're in the End Game Now Reach Power 280 i ame level 282 but no ps5 tropy did pop up
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CUREN
(@Curen_r6) reported
Queing 20mins for my first game of the day to get 2 cheaters in the oppenent team.... FIX YOUR GAME @Ubisoft @UbisoftSupport
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Silence_Dogood1
(@REscape73) reported
@Ubisoft FIX ASSASSINS CREED VALHALLA
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nathan lue ³⁴
(@nathanlue) reported
@Rafael77077 @Ubisoft hey did you get a fix for this
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christiaan
(@christiaanwwe) reported
@Ubisoft @ubisoftstore @assassinscreed this game have a tropy glitch Assassin's Creed® Valhalla We're in the End Game Now Reach Power 280 i ame level 282 but no ps5 tropy did pop up
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𝖅𝕬𝕮 𝕮𝖀𝕻𝕻𝕷𝕰𝕾
(@discotecamuneca) reported
@UbisoftSupport been playing Vahalla for 3 days now and always get the “online Service Error” when trying to login to the Ubisoft club or brow Reda’s shop for daily and weekly items. Xbox Series X. No internet connectivity issues at all.
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🍕
(@galaxydrug) reported
@Ubisoft when are you going to fix the bug where you load into the game drunk off your damn rocker
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James🌹
(@BackpackR6) reported
@TyroPSD Would be great but some uniforms are impossible to see even with a drone. That’s game breaking. Wouldn’t be what Ubisoft intends to produce. They could definitely create new versions of night maps in the future that are not broken, which I would love to see.
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Real good Rob
(@realgoodrob) reported
@Ubisoft @ubisoftstore Heyyyyy mannnn if you could fix your glitches on your games so that they are half way playable that’d be great
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brick
(@sawyerjoaks) reported
@Ubisoft @assassinscreed PLEASE fix the glitches in Valhalla that 1. spawns you into the game drunk regardless of the fact you aren’t 2. limits arrow capacity ( to 12 for hunter bows) even if you upgrade the quiver it’s getting really annoying and tedious
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Krisztian Borok
(@KBTheHun90) reported
@Jorraptor @Ubisoft FACTS!! FIX THIS ASAP ITS SUPER ANNOYING!!
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Joe⚡GrimmyReaps
(@Kerig24) reported
@Ubisoft it's a real shame how BROKEN #AssassinsCreedValhalla is right now. I hope you read your forums and patch this game immediately. 🤬
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Worldwide TKO
(@JustGam51230023) reported
@Ubisoft @ubisoftstore we really need that ac creed unity remaster please ubisoft! Keep the parkour fix up those bugs and bro make it happen for Next Gen! Tbh I dont like AC Odessy and Valhalla, the world is too big and it gets really boring all the walking and fighting, AC Unity has potential hdr 4k60
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Shadyface
(@Xoibur) reported
@ubisoft Please fix your Ubisoft Connect. I just friggen made my account and yall banned me already for several incorrect login attempts? What the hell?
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TheRealCryze
(@TheRealCryze) reported
@ZannyVids How to end it all: Step 1. Donate your hard earned money to Ubisoft and watch them wipe their asses with it and burn it in front of your face. Step 2. Download FH Step 3. Attempt to get good while realizing that your other need immense skill or a broken char. Death Achieved!
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Dave D.
(@capt_neb) reported
For the love of god though, someone tell Ubisoft to fix the jank-*** control system. Please. They should rename Assassin’s Creed to *** Controls.
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leon
(@leon26547947) reported
@UbisoftSupport When will you fix the errors with Ubisoft Connect? I have now tried to buy Valhalla since December 21 and still not able to? Funds were taken from my account and then I receive a message stating your server has blocked the transaction as it might be fraudulent.
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The Black Lebowski
(@LeGervese) reported
It’s wild how @Ubisoft customer service will straight ignore you if they can’t fix your game problem. I mean, they ghosted me like it’s my fault the game glitches won’t let me finish AC Valhalla #glitchtrap #techsupportsucks #wheresmyrefund
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Wolv
(@WolvR6) reported
@ComplexzR6 I’m 14 tryna go pro. I just go by “Focus on the present but shoot for the future” Idk, I like to hope sometime within the 4 years it’s gonna take for me to be 18 Ubisoft will open up their eyes and fix the game
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Wookens
(@wookens) reported
Ubisoft taking 300 MMR from me today for connection issues makes me want to learn how to tie a noose.
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SmashByAsh 🚀
(@SmashByAsh) reported
I just wanna play @Rainbow6Game and improve myself but cheater’s problem ruin this incredible game,@Ubisoft pls fix ur anti-cheat
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Aaron Davies
(@Dragonrider1776) reported
from
Elizabethtown, Pennsylvania
@Ahmed_James__ @AssassinsCamera I contacted Ubisoft 3 time because a wealth had glitched and I couldn’t get the 100% region trophy and they did nothing but tell me to send photos and videos to them, I had to look up a fix on Reddit. I also had the bug where the fish wouldn’t spawn in the ocean.
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Detes Attached
(@Rynamyx) reported
Can @Ubisoft hot fix this AC Valhalla bug where Eivor always loads in drunk off his ***.
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Brandon12121997
(@BrandonLeeDbson) reported
@Jorraptor What will the major changes be and will ubisoft fix the drunk bug when we start up the game? 🤔
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Brayden Cooper
(@RaccoonReaper) reported
@Ubisoft @UbisoftSupport are you going to fix the Poor Soldier of Christ quest glitch for #ACValhalla. There is no way I’m going through another 90 hours to get this ending