Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maubeuge	Glitches	7 days ago
Mexico City	Sign in	8 days ago
Cehegín	Online Play	12 days ago
Weimar	Sign in	12 days ago
Pessac	Online Play	12 days ago
Escalquens	Glitches	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🫣😤🥹 (@Robbib3ar) reported 10 minutes ago

  @capcanelita @Wooshkrach @desm0ndbane Pretty sure it has more to do with increased focus and moneys spent on repetitive live service cycles through ultimate card purchases, VC, and how that effected the add-on market and their prices across the board. Ubisoft almost directly stole the VC model from 2k lol.

• 
  Leighroy (@Leighroy92) reported 11 minutes ago

  Yes @Ubisoft in this game I DO want to mind control a cat, I want spells, I want spook, I want out there combat! The disconnect is not normal! Why do game developers not understand gamers?

• 
  Jordan Dufrene (@J0rdvnn__) reported 13 minutes ago

  @Ubisoft Fix your ******* Ubisoft Connect app. I've bought games on pc that I can't even ******* play.

• 
  Facade (@GhostInTheMind) reported 18 minutes ago

  @polygonyall The problem isn’t just as simple as micro transactions and bad consumer practices. That only applies to live service and single player games that follow the Ubisoft format

• 
  Pouët (@Pouet2) reported 18 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

• 
  Afyyy (@Afyyy12) reported 20 minutes ago

  @UbisoftSupport I don't have the download button there , can you fix that for me? ubisoft Support

• 
  Utherverse.io - $UTHR LIVE! (@Utherverse) reported 23 minutes ago

  📝 Utherverse Files Patent Infringement vs. Ubisoft Over Virtual Nose Tech Used in Assassin’s Creed Nexus VR & Eagle Flight Utherverse Digital, Inc. today confirmed that it has filed a patent infringement lawsuit against Ubisoft, Inc. and Ubisoft Entertainment SA in the United States District Court for the Northern District of California (Case No. 3:26-cv-06098). The complaint, filed June 18, 2026, alleges that Ubisoft’s VR titles Assassin’s Creed Nexus VR and Eagle Flight infringe Utherverse’s patents covering a foundational technique for reducing motion sickness in immersive virtual environments. The asserted patents (U.S. Patent Nos. 9,977,495 and 10,528,129) describe systems and methods for inserting a stable, static visual reference—most commonly a virtual nose—into a user’s field of view while the rest of the virtual scene continues to move. This approach addresses a well-known technical problem unique to head-mounted displays: the absence of the real-world facial reference points that the human visual system relies on for stability. Without such a reference, many users experience disorientation and motion sickness. In Assassin’s Creed Nexus VR, Ubisoft offers a customizable “virtual nose” comfort option. In the earlier title Eagle Flight, the game renders a fixed eagle’s beak in the lower field of view. Ubisoft’s own game director for Eagle Flight publicly explained the design choice: “With a VR headset, our eyes don’t see the nose anymore, and our brain is destabilised. In Eagle Flight, the beak allows us to bring back that simulated nose effect and give the required stabilisation to be comfortable.” Utherverse inventors Brian Shuster and Gary Shuster developed and patented the technology years before these titles shipped. The company has long viewed the widespread adoption of comfort features based on its work as validation of the underlying innovation.

• 
  Thomas (@FlameHairMac) reported 24 minutes ago

  @ArdentVision1 Outside of their writing issues lately, and mocap/cutscenes etc etc.. Ubisoft has had a problem getting us invested in characters. Ezio is so loved not only bc he was good, but bc he got 3 games. No assassin since has. Bayek, Arno, Edward, & Basim all deserve more games and time

• 
  Erhan Kubat (@erhankubatt) reported 26 minutes ago

  @bunnytv1 @UbisoftFR @Sylas_Nerd is solid for tech problems.

• 
  Dagger 323 (@dagger323) reported 29 minutes ago

  @CiaranOM4 @XboxArchives Just because it had some tactical parallels doesn't make it worthy of any praise. It's literally a PVP-only online shooter and completely omitted the vast majority of the features present in previous Rainbow Six games. Not to mention it's been Ubisoft's live service cash cow for almost 11 years running while they just lazily abandon any desire of making a quality entry into the series again that's worthy of the likes of Vegas 2. Calling it slop is fitting.

• 
  🕹 ~Bich~ 🇵🇷 (@Bich_Dingo) reported 33 minutes ago

  @eyemissxv @OldManSakaki I dont disagree much here beyond disliking the open world Ubisoft template, but FF13, 15 and 16 are all vastly different games with unique issues that strayed from the formula while FF7R has been tauted as the return to form SE needed for a long time.

• 
  Evan Kitchens (@EvanKitchens4) reported 35 minutes ago

  I'll give Ubisoft this. While I'm disappointed that we're going through ANOTHER purge, we should also know this. Just Dance Unlimited lost over 200 songs because of the same licensing issue. If anything, this is a rather tame loss than JDU is getting put through

• 
  publius (@realGorillaTape) reported 37 minutes ago

  @Sneklul Nothing else matters until they ban the cheaters. Refusing to focus solely on this point allows Ubisoft to continue ignoring the problem.

• 
  RainStar🌧️⭐️ (@RainingChipDraw) reported 37 minutes ago

  Why ******** does Ubisoft connect lag my tf2 #killubisoft

• 
  FauntasticPhish (@OfficialMipha) reported 37 minutes ago

  @BeatemupsWood They’re, by far, the best game company when it comes to service their IPs. Microsoft and Sony have abandoned the majority of their legacy IPs, EA and Ubisoft only really focus on their heavy hitters and companies like Valve and Rockstar don’t even try, especially valve

• 
  Stefano Veneziani (@stefano_vene) reported 38 minutes ago

  @Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.

• 
  Stefano Veneziani (@stefano_vene) reported 38 minutes ago

  @Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.

• 
  C0nkeringS0uLz | TWITCH | YT | VTUBER | (@C0nkeringS0uLz) reported 39 minutes ago

  @TheDivisionGame @Ubisoft WHY IS THE DUST STORM EVENT NOT WORKING ANYMORE??

• 
  Igor (@Silva_costa_07) reported 43 minutes ago

  @NikTek When Ubisoft included a lot of NPCs and the game launched broken with FPS drops, you guys bashed the company—so they never did it again.

• 
  ‎ Ytfh (@YtfhR6) reported 45 minutes ago

  I am trio queue and enemies immediately take it that i ddossed the server becuase i am known in com (typing ytfh-verse in chat). image of chat is AGMoli threatening me that im getting manualed. anyone who knows me knows that i dont ddos. if i get banned its sieges fault. The only possible Ubisoft accounts to ddos the game were my 2 random allies: RETOUR and Ciouddyy MATCH ID: 1167f87a-492c-468c-990e-7b7504fd3e08 @Ubisoft @Ubisoft_UK @UbisoftSupport

• 
  Sheadon | Yoshi Flames Fan (@DatRagingYoshi7) reported 47 minutes ago

  Had a bit of a problem with connecting to the servers with this one and missed the entirety of Acceptable In The 80s, as well as part of Drop The Mambo. Still finished 60th in that tournament where that happened. I sense Ubisoft trying to send all the dancers into exile here.

• 
  Alex (@Alex_the_ru) reported 48 minutes ago

  @UbisoftSupport Problems with orichalcum. Missions do not appear with him, and the merchant has a timer of 00:00:00. The Internet is available, the account is connected, the Ubisoft overlay is working, the Helix store is working. But the problem persists in Steam natively, and even in GFN

• 
  𝕸𝖔𝖗𝖌𝖆𝖓 𝕷𝖆𝖓𝖈𝖆𝖘𝖙𝖊𝖗 (@Lancaster_1899) reported 49 minutes ago

  @ObligedUniform @CultureCrave Problem is they don't determine what other publishers charge, now their first party title completely agree, but to hold them accountable for say Rockstar, or Ubisoft charging $80+ dollars is delusional at best.

• 
  nveded (@nveded) reported 49 minutes ago

  siege is fried every ranked game in diamond is just aptitude users with 0ms triggerbot or ragers @Ubisoft fix ur game

• 
  Lumen Heijdendael (@LumenHD) reported 51 minutes ago

  @SynthPotato The biggest issue is the lack of mocapped cutscenes and production quality. Dialogue and characters are poorly written as well. It’s especially inexcusable with how big Ubisoft is

• 
  Sanji Vinsmoke (@VinsmokeSanjiSH) reported 51 minutes ago

  "Ddos happen not that often in r6" yeah this season alone i faced like 30-40 Ddosser @Rainbow6Game @UbisoftSupport @Ubisoft

• 
  Dagger 323 (@dagger323) reported 52 minutes ago

  @GreatestGMTedT @XboxArchives True. But I liked what Vegas and Vegas 2 brought to the table. They weren't as challenging as Raven Shield but they were more approachable and immersive while still having core tactical gameplay elements and a plethora of customization. Siege was a complete travesty compared to them and is nothing more than "live service" slop that Ubisoft still continues milking dry.

• 
  Ghost Of Babylon (@KindredBlade) reported 53 minutes ago

  @popuniversee I think the cut content was a huge problem in these games. From sands of time to two thrones, Ubisoft just rushed through them.

• 
  MikeyDfromTN (@MichaelCuzzort) reported 55 minutes ago

  @TheRealZephryss I’m on PC AND it crashes every 10 mins religiously. Spent hours tracking down files, turning off all options that cause it to crash and it still crashes. Same reason I stopped playing Ubisoft games. They’re servers are ****

• 
  Fr0xXy (@Froxxy4) reported 1 hour ago

  Rn Ranked experience 95% have Makro DDOS is back 7/10 Games against Cheater **** Ubisoft