Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (60%)
- Online Play (20%)
- Glitches (15%)
- Matchmaking (4%)
- Game Crash (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dieppe
|
Online Play | 4 days ago |
|
Villefranche-sur-Saône
|
Sign in | 4 days ago |
 Ciudad Jardín
|
Glitches | 5 days ago |
 Montréal
|
Sign in | 5 days ago |
|
Haguenau
|
Sign in | 6 days ago |
|
Val-d'Or
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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YourFavouritePixel (@YFPixel) reported@EdwardSwardt @TheRealZephryss the problem here is that Ubisoft finished the Juno Arc in the UPRISING Comics, which is WHY the franchise declined They have no outliner
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x0Kharnage0x (Alex) (@GeneralKharnage) reported@Ubisoft @UbisoftSupport Your games are too full of cheaters you do nothing about to even be playable online. People use cronus and lag switch all the time. You don't even moderate your ****. How are you even still selling games?
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Indignation (@Rufter91) reported@UbisoftSupport Hello, my ubisoft connect account has just been suspended because of, apparently, too many failed login attempts, even though I didnt attempt to login. Now I am unable to play a game that I own on steam. Any way you can help me please?
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AG (@MankiniEnjoyer) reported@SynthPotato I don’t understand the hate brigade. SM2 was their only miss in 10yrs, and folks on here act like they’re Ubisoft. People forget this is their 3rd game this generation, despite Sony’s live-service meddling. Nothing but respect for that
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Advant (@NotAdvant) reportedMW4 aint bad... if you can handle input delay worse than an office mouse on a windows 7 pc. Fix your ******* inputs Activision, Ubisoft is doing better than you.
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IsItImportant? (@FoxHoundUnitMGS) reported@Thirteenthsteps there's only one small problem, first of all, take2 is not the first with such price tag, second thing, GTA 6 will absolutely worth it, since it's rockstar we are talking, not EA or Ubisoft.
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Tru (@mscgtru) reported@YtfhR6 @Ubisoft @UbisoftSupport That’s what happens when the only ML your anticheat uses is statistical and requires insane confidence, look at any other game this isn’t an issue as they have ML that watches live gameplay and bans based off of that and statistics.
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Raion Sensi (@RaionSensi) reportedBeast of Reincarnation devs apologized to gamers for the performance issues. Meanwhile, Sucker Punch and Ubisoft outright blocked people for sharing their opinions about Ghost of Yōtei and Assassin’s Creed Shadows. If studios can do whatever they want, they should at least listen to their audience.
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Bloxycolah (@Bloxr6) reported@Ubisoft can we just nerf the ******* tcsg already? Its been broken for nearly 2 years now. It just flew under the radar because everyone still had acog 75 damage is ludicrous, especially with how little recoil there actually is for it.
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iampowlly (@iampowlly) reported@Assassins_UK Hay Ubisoft. Do you think you can have like 400 of your talented staff fix the studder and texture lag in your remastered game? I have bought it and still can not play do to the rage quit I get from it! Plaese for the love of all that is Assassins Creed please fix this. powlly (Paul) GG's.
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Jacob Marsh (@JohnMar39804972) reported@Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.
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iampowlly (@iampowlly) reported@Assassins_UK Hay Ubisoft. Do you think you can have like 400 of your talented staff fix the studder and texture lag in your remastered game? I have bought it and still can not play do to the rage quit I get from it! Please for the love of all that is Assassins Creed please fix this. powlly (Paul) GG's.
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Tom Mohrmann (@Gamer311363) reported@yuhMaxine @Nocturnal2002 So many People don’t get what happend to XDefiant. The Game had Problems in Terms of Motivation to Grind, Gunplay, TTK, Netcode and ultimately Ubisoft had a Financial Crisis and XDefiant Wasnt Going to be a Profit for at least 2 more years. Thats what killed XDefiant, Not SBMM
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Erik Wedin (@Aktivarum) reported@GhostRecon Update: It seems they DID fix it... Its a 25 GB large update which I think Ubisoft dropped yesterday. I am able to play Wildlands now on my Intel Core Ultra 7
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Jonathan.G (@Jonathan2134) reportedThis problem Ubisoft, and other video game companies sells the product and doesn't care whether it works or not. I’d just like to download and play, but apparently, it’s too difficult for them to fix something that could easily be resolved in a single afternoon.
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BluePhoenix (@benoski73) reported@NotOrionLMAO Totally agreed. 2000's era Ubisoft would've been okay for me. Not the company that puts live service slop out today.
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LTLuh (@HiddenTenno) reported@Rainbow6Game Please fix the bugged achievements on ubisoft connect and steam
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Gillian Anderson (@GillA8615) reported@UbisoftSupport I’m still waiting for a response after reporting my Ubisoft account as hacked/compromised on Wednesday. Case: 26412435. Years of purchases, progress & personal data potentially at risk, yet still no response. Poor service for such a serious account security issue.
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Dhaval Solanki (@dhavuhikari) reportedGuys I’m really stuck with Assassin’s Creed II on Steam 😩 I bought and played it some month ago. At that time I logged in with my Google account you can see i just play 2 and half our and That Google account is completely gone now. Now whenever I try to play, Ubisoft Connect shows: “Game activated on a different account This Steam user ID activated this game on a different Ubisoft account: 4*********@g****.c***” I’ve already filled the Ubisoft recovery form, but honestly this feels unfair. The game is clearly in my Steam library. I paid for it. Why should I be locked out just because the old email I used years ago is no longer available? Has anyone successfully recovered an old Ubisoft account that was linked to a Google login they lost? Any tips that actually worked? Steam username: 42dontpanicx Any help would mean a lot 🙏 #AssassinsCreedII #UbisoftConnect #UbisoftSupport @UbisoftSupport
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Ser Brator (@SERBrator) reported@Khryn_Tzu That's one of the issues I tackle in the video. Since Resynced does not have a modern day segment (Desmond's story), I found that writers will struggle to reproduce the standards of that era of Assassin's Creed. Instead, it would be best to let the new staff learn and grow while remaking things they're familiar with (a lot of people who worked on AC 3, Black Flag, Unity and Rogue are still at Ubisoft). This will help them train under senior supervision to get ready to take on Altair and the Ezio trilogy.
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Nocturnal 🇺🇸 (@Nocturnal_FPS) reportedYes @Ubisoft I queued ranked w my duo because we wanted to get put into 2 separate games. Fix your dogshit game.
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Bimbim (@Ebemmmmmm) reported@ubis I have already tried different networks, disabled VPN/proxy, cleared Ubisoft Connect cache, and the issue persists.
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Cipher Of Being (@AlteredEndeavor) reported@MLGecko627 I don't think Sony first party games are the only ones that get attacked for this at all. Ubisoft has been getting hammered over its open world formula for years. Call of Duty gets criticized for being repetitive constantly. Sports games get criticized for yearly iterations, and I've even seen the exact criticism you're making here about seemingly everything becoming a Soulslike. I think what we see probably has a lot to do with the circles we're in and what the algorithms keep feeding us. I also don't think cinematic narrative driven action adventure games are inherently the problem. I enjoy plenty of them myself. My criticism is more about how much of Sony's major first party output has started to share a similar design philosophy, presentation, and structure. You can absolutely prefer that style of game, and I understand why someone would choose PlayStation specifically because Sony still invests heavily in it. Where I disagree is the idea that criticizing repetition means wanting these games to disappear or become Soulslikes. There's a huge amount of room for experimentation within cinematic action adventure games themselves. Different approaches to level design, storytelling, player agency, progression, combat, exploration, structure, and presentation could still produce the kind of narrative driven experiences you're talking about without abandoning the genre. I think this also connects to the larger problem with gaming discourse. Algorithms can make whatever criticism you're surrounded by feel universal. If you're heavily invested in PlayStation, you're probably going to see a disproportionate amount of PlayStation discourse. Someone heavily invested in Ubisoft, Xbox, Call of Duty, or Souls games is probably seeing an entirely different version of the supposedly "universal" gaming conversation. So I don't want Sony to stop making these games. I'd just like to see them take more chances within that space rather than feeling like the alternative has to be either the familiar Sony formula or turning everything into a Soulslike.
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Dr. Urby-G (@UrbyG92) reported@MichaelPonte10 @Assassins_UK Sadly Ubisoft acts as if this issue is not widespread. There are multiple tickets, reddit posts, etc.. about it yet they haven't fixed it since launch! Underwater exploration is a core part of the experience, but this bug ruins it!
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Ryan 'Bloody' Geer (@FalseProphet989) reported@WajSid This was always my problem with Motorfest. A game that preaches about car culture yet restricts every aspect of it and don't get me started on the multiplayer because it's either use the one meta car or lose the race. Then again Ubisoft has never been great at balancing in games.
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Jacob Marsh (@JohnMar39804972) reported@Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.
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ᴠɪʟɪꜰʏ (@ruccns) reported@raratoman Man XDefiant would of made CoD lock tf in. I hate and will forever hate Ubisoft for making Mark pull the trigger too fast when they wasn’t ready .. and then literally letting it go whenever the issues improved significantly and there was more to the game </3
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MagnaCarta80 ★ (@MagnaCarta80) reported@Ubisoft the world ascension 2 event is absolutely broken. The zahamaribus are way overtuned. Fix it.
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Jonathan.G (@Jonathan2134) reportedI know why people make fuss about game licensing and ownership. This sounds like a broken record Ubisoft release the Crew and The Crew costed money than Ubisoft Removed the Crew from digital stores including your account. Ubisoft say well you never owned the Crew.
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B_Ryce (@BryceCream57) reported@ShirtlessSpdr @inflatable_josh @8biteric I honestly think the remake will be good (if it ever comes out) but the main problem was Ubisoft leaders thinking blacklist was a failure because it didn’t meet thier unrealistic sales expectations. They wanted 5 mil copies sold when SC usually sells around 2-3 mil.