Ubisoft Connect down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (19%)
• Glitches (8%)
• Game Crash (8%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Sign in	20 hours ago
La Garenne-Colombes	Glitches	2 days ago
Vizille	Glitches	5 days ago
Cape Town	Sign in	6 days ago
Saultain	Sign in	8 days ago
Lyon	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Derek (@DerekDoesnt) reported 53 seconds ago

  @Ubisoft Please fix Rainbow Six Siege, I was just playing ranked with some friends and last round my audio cut off and my game froze, I had to join back, I ended up losing 89 MMR because I “abandon” my ranked game and that match was my key to gold 3 now I’m 2 games from gold

• 
  Diego B. (@22bichara5817) reported 5 minutes ago

  @Ubisoft The R6 cheating epidemic is DESTROYING the game. MnK on console is a serious issue. I’ve reached a point where I cannot play a SINGLE ranked game without there being AT LEAST one person using MnK. THIS IS WHAT THE COMMUNITY NEEDS!!!

• 
  NepsKnight of Nep is the one waifu for laifu (@NepsKnight) reported 7 minutes ago

  @MildraTheMonk Ubisoft will be next, they have plenty of skeletons as well. Then the push to unionize will gain steam, then the crash.

• 
  Blakwoodz (@Blakwoodz) reported 8 minutes ago

  @Sceaser1788 Please do share your issues in comments, ubisoft might see it maybe

• 
  DepressingAF (@AfDepressing) reported 9 minutes ago

  @KieronKn @Pudinn__ @growtopiagame Firstly I don't really care if it's ubisoft or nintendo or activision. They do what they can do, if you can't do it better than them don't say **** like that, I don't care about who makes the game, my only problem is that why do you have to say that?

• 
  NefariousLombax (@NefariousLombax) reported 12 minutes ago

  That & given everything regarding both Activision & Ubisoft as of late...I don't know how I'd feel if the last fighter was Crash or Rayman tbh. They're my two most wanted fighters & yet either of their inclusions, at least as a full fighter, would just feel hollow at this point.

• 
  Jordan Castell (@JordanCastell1) reported 14 minutes ago

  @UbisoftSupport upload to cloud and Ubisoft connect are not working on Watch dogs legion ps5 ??

• 
  名無し/J.Doe (@Doe774) reported 16 minutes ago

  @Ubisoft @UbisoftSupport I downgraded Ubisoft Connect 10565 to Uplay 9803 and this seems to fix the connectivity issues to the server of Splinter Cell Blacklist. I hope this issue to be fixed in next update. Thank you.

• 
  Chase Bogle (@DrrrtyyDeeedzz) reported 17 minutes ago

  @realUNOgame You all should reach out to Ubisoft to tell them to fix UNO on Xbox Series X. It just crashes when you try to press A to play. It’s ridiculous because me and my girlfriend really enjoy playing UNO and can’t play on the Series X.

• 
  Nartkan (@nartkant) reported 18 minutes ago

  @UbisoftSupport Hello, according to the FAQ, my problem should've been solved, but the problem has existed last 2 days. I've already played AC4 26 hours but these last 2 days I can not connect the ubisoft connect with that error +

• 
  Brian V (@guybrush999) reported 19 minutes ago

  @ArloStuff I used to want Crash and Rayman above all else, but both Activision and Ubisoft are terrible, and I don't want them getting any extra money from that.

• 
  crams (@cramsjos) reported 25 minutes ago

  @UbisoftSupport I love when I try to play my game on steam and it asks for my pass and I put it in and it says “a Ubisoft service is currently unavailable” how fun!

• 
  𝘼𝙛𝙧𝙤 𝙉𝙚𝙧𝙙 𝙂𝙞𝙧𝙡🍿 (@RitaPopovich) reported 25 minutes ago

  I've been trying to move my AC Valhalla data from my PS4 to my PS5 but it just wont work. I've tried both the PSN cloud save & the Ubisoft cloud save. Kept gettin the same error: "Failed to load cloud save". @UbisoftSupport some help would be great.

• 
  #NotACult | KazWukong (@KazWukong) reported 29 minutes ago

  @missartemiz Changes have been happening outside of Activision Blizzard due to the backlash of all this. Problems have been fixed elsewhere, Ubisoft took note and instantly started trying to reform how they do things so things are working correctly.

• 
  Selera & Amour Rose ❤️💜 (@demondragonlove) reported 35 minutes ago

  // G’night y’all, another night of gaming has managed to piss me off with another bug that makes the game unplayable. Looking at you, Ubisoft. Fix your ******* game.

• 
  kinkx (@_kinkx_) reported 37 minutes ago

  @Ubisoft fix your ******* crossplay system

• 
  Miller (@TotallyMillerTM) reported 39 minutes ago

  @OfficialSlickYT It has fixed recoil patterns with a bit of randomization, no real bloom. The problems comes clientside destruction desyncs and Ubisoft's balancing being REALLY bad. They nerf guns by either having uncontrollable Horizontal/Vertical or by repeatedly nerfing the wrong things.

• 
  Nartkan (@nartkant) reported 40 minutes ago

  "A Ubisoft connect server is currently unavailable. Please try again later." I checked your social medias and there wasn't any explanation either. Before the problem existed, I had reset my modem.

• 
  Tjoeb123 (@Tjoeb123) reported 40 minutes ago

  @clumsysouthpaw @JimSterling There's been a bit of an unrest at Ubisoft this week, but Yves Guillemot basically did damage control under the illusion that they "made changes", "take the open letter and issues within seriously", and "value free expressions" (yeah, for the abusers) among other things.

• 
  Alexandru Maftei (@AlexandruMafte8) reported 40 minutes ago

  @Dell57346870 @Rainbow6Game @UbisoftSupport Mnk on console is not a Ubisoft problem. Its a Microsoft and a Sony issue.

• 
  Ayden Likes Potatos (@AydenPotatoYum) reported 44 minutes ago

  @PushDustIn I got a few Crash, he has yet to see any representation at all. Rayman, highly requested, a perfect fit, and Ubisoft is a close partner of Nintendo. Rabbid Peach, Sparks of Hope hype, same reason as Rayman. Jonsey, I hate to say it but Fortnite is popular enough to get in.

• 
  Allen Wilson (@Allen_Wilson_II) reported 45 minutes ago

  @UbisoftSupport can’t get the Ubisoft connect to open? What’s the issue?

• 
  Damien Harlow (@lickabledamien) reported 45 minutes ago

  I can't play a game @UbisoftSupport because "A ubisoft service is currently unavailable". It's Saturday. Why are we subject to this service?

• 
  Albertomus Maximus (@Alberto_Derto) reported 49 minutes ago

  @pcgamer first ActiBlizz, now Ubi. for a publishing studio that I've held dearly growing up with the golden age of Tom Clancy games. this issue must be brought forth and assessed. let your voice be heard enough is enough #Ubisoft #ActivisionBlizzard

• 
  xItsNeo (@xItsNeo1) reported 50 minutes ago

  @FloatingKoala I mean in For Honor it took Ubisoft 3 Years to change feats that were too strong and then they didnt change every feat that was a problem. There are still feats that need to be nerfed or just removed, because they are too strong

• 
  J (@YMBFCPT88) reported 54 minutes ago

  @Wario64 Warning: Do not buy Uno. The game is still broken and crashes at the start screen. Been an issue for months with no fix from Ubisoft.

• 
  DanielStudios - Comms Closed (@DanStuOrg) reported 55 minutes ago

  @PushDustIn I am between crash and Rayman, mostly rayman because of nintendo and ubisoft's relation, also at this point people will forget about the initial rumors of him before all the other figthers

• 
  Marco Jose Siongco (@MarcoSiongco) reported 56 minutes ago

  @UbisoftSupport Why is Ubisoft service unavailable? How to fix this?

• 
  Ben (@AUD10F1L3) reported 56 minutes ago

  Almost 6 years later and @Rainbow6Game is highly imbalanced, Clash is severly broken and way out of balance and no one bats an eye? Like serious i wonder if @Ubisoft is even doing anymore

• 
  wario world 2, when? (@eggsalad2dx) reported 59 minutes ago

  @ExpandDong15 don’t see the issue with crash in smash, when ubisoft has rabbids and assassin’s creed miis konami has fully fledged FIGHTERS in snake, belmonts, and assists with bomberman not undermining what activision did, it’s just that you can seperate the characters from the company