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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Uzyn |
Sign in | |
 Valenton |
Sign in | |
 Los Angeles |
Online Play | |
| West Jordan |
Sign in | |
 Pune |
Sign in | |
| Sevastopol |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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⚔Wandering Dutch🇳🇱 ᚴᚱᛁᛘᚠᚱᚬᛋᛏ
(@Wandering_Dutch) reported
News Roundup: @Ubisoft + subscription fee is a joke considering the catalogue available on consoles. @PlayStation Plus sneakily removing Spiderman from the service on the run up to the launch of Spidey 2. People resort to insulting those with different opinions over 60fps.
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S∆M
(@samleakshere) reported
XDefiant beta test started with huge servers issues lol ! Even the training mode not loading🤐 matchmaking issues server issues !!!! Typical ubisoft
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TJ Marsh
(@MajorRespect) reported
Due to a issue on the @Ubisoft side, stream for @PlayXDefiant will be delayed until later today.
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Game Pass Daily
(@GamePass_Daily) reported
I tried to tell people Ubisoft Plus was not coming to Game Pass. To use Ubisoft Plus on Xbox, you’ll have to pay for the more expensive Multi Access plan, which costs $17.99 per month but lets you play on Xbox, PC, and Amazon’s Luna cloud gaming service. After this fails…
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Harry Balzania ****
(@bottygerjoe) reported
@FonzGaming @sami_odyssey Ubisoft will not subsidize their service for Xbox. Difference between GP and other services. Xbox is injecting MS to keep it on life support.
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Nicktana 🪶 🔜 DreamCon
(@YouLoveNicktana) reported
Tbh who does Ubisoft think they are having a subscription service
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Kylo Ken ©
(@KyloKen_XA) reported
@libera1_gamer @Lucky13X @_XboxNews The problem with their service is most people who are fans of Ubisoft games already own most of their favorite titles. And they only put out a few titles a year. $18 a month is a lil too steep unless you're only gonna subscribe a month or so at a time.
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Gamechanger
(@Gamechanger_44) reported
@Cen1mm @Xbox @Ubisoft Or wait until a game comes out on the service. Pay 18 and play it for a month. Cancel the subscription.
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Kylo Ken ©
(@KyloKen_XA) reported
@Lucky13X @libera1_gamer @_XboxNews EA access was $5 a month or $30 a year. I can't imagine Ubisoft, whose stock has dropped by more than half in the last year, giving away an $18 service on GPU.
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Scorpio Kei 🦂🏳️🌈
(@ScorpioKei1) reported
@Ubisoft is awful my god. Get good customer service!
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Jäft
(@jward0410) reported
Hey @Ubisoft, remember when you got rid of DDOS’ers? Yeah it still happens
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Charles E. Cheese
(@Sigma_Fisch) reported
@Ubisoft @Xbox There was an error getting account details. Try again later. When is later?
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Alex Cameron
(@cameron_677) reported
@jynxzi Please last night the servers actually felt competitive again. Had a great night on Siege. Been playing since white noise and this season before Mouse Trap 🪤 it was the worst lobby’s I have seen for MNK. Thank you @Ubisoft @UbisoftRainbow for addressing the issue.
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Blessed Red
(@_BlessedRed) reported
@kidsmoove Ubisoft about to crash as a company. They aren't even putting out any games. All their titles were delayed and they aren't making money iirc.
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Arjun
(@championsailor4) reported
@samleakshere Nah. Every closed beta faces this. Not a ubisoft problem. Recent example being diablo.
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Allashyper
(@allashyper) reported
@SoloSlug79 @macagaming_ @Ubisoft There are many good games, if you don't like them, that's your problem.
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Syed Maricar | SEA 2023? 🎮
(@R4veZer0) reported
@Ubisoft @Xbox Why would y’all have this service work in an uninhabited place like Heard Islands but not in Singapore? I’m so done with this company
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Benjamin
(@PenguinWaffl) reported
@Ubisoft @UbisoftCanada @UbisoftSupport ok I got 2 issues 1. so r website keep going to french I set to English keep going back to french 2. Do I need to pay for Ubisoft plus on Ubisoft website or can I pay for Ubisoft plus on xbox ??
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Andrew #BlackLivesMatter
(@SamFisher09) reported
@InsipidGhost Why is this Xbox problem. That's tough for Ubisoft because no one will be buying it. Sooner or later they will do what Activision did. I'll give it a year.
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fredbe1981
(@fredbe1981) reported
@Ubisoft I don’t understand it is included in Gamepass ? If not then meh… won’t subscribe to yet another service
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Charles E. Cheese
(@Sigma_Fisch) reported
@Ubisoft @Xbox Can’t even join anyways. Account linking is not working
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Cuckleberry Finn
(@weenus69420) reported
@OGG1993 @Xbox @Ubisoft Only people with chromosome issues buy physical games in 2023.
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LovelyGamer⭐
(@LovelyXboxGamer) reported
I hope the point of that new ubisoft service is it does badly so they just do a deal with game pass ultimate like ea did. The worst case would be it makes them pull gp games. I'm just so sick of all their same junk on sale. I'll be damned if I'm giving into 9.99 for base crew 2.
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Peyton Mason
(@peytonmason33) reported
once again @Ubisoft i’m back just wanted to say you need to fix the head shot mechanic and the xim i’m tired of people not playing the game like it should be played it’s old asf and i’m really tired of it. this game shouldn’t be pay to win and that’s where
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Kevin Daly
(@KevinDa4925434) reported
@Jack_J0n3s @Ubisoft @PlayXDefiant Definitely bud.. skull and bones had same issue, ts getting ridiculous at this stage
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Wiggles
(@WigglesPNG) reported
@SteYouLater24 @GamerBrain6 If Ubisoft weren't putting new games day 1 on service sure I'd understand.
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Joe 'wotta' Anderson 🏴⚽️🎮
(@_wotta) reported
@EternalLeeHD I'd say Ubisoft Classic on PS Plus is the equivalent of EA Access being included in Game Pass. really. I think both will end up with both services included eventually, with the top tier versions both payable. Surprised EA hasn't launched it's top tier service on either yet.
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Christopher DeCarlo
(@KingOfAshes21) reported
@Ubisoft 18 a month for Ubisoft plus? Are you guys high or retarded because that is stupid and no one wants to that price for sub par games. Haven't made a good assassins creed in over a decade and now yall drop this? Yall a hot mess fix your crap or go away
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Niall 🇮🇪
(@APoxyDubliner) reported
@Ty_Ffs @PeterOvo5 Even those indie games are better than most Ubisoft games. Game pass ultimate which includes ea play etc with some monthly Day 1 drops from first party and third party. Insane value. Literally no gaming service better.
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Kristian Hansson
(@Cen1mm) reported
@Ubisoft No thank you. Fix your games and make some value of the price maybe I will think of it. 16$ to play old games that I can pay they price ones and get the only game that's interesting.