Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (61%)
• Online Play (22%)
• Glitches (13%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Santa Cruz do Sul	Glitches	13 hours ago
São Gonçalo	Online Play	21 hours ago
Isola Maggiore	Sign in	2 days ago
Lomé	Sign in	2 days ago
Aïn Kercha	Sign in	3 days ago
Tizayuca	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BigCheese (@BigCheese309) reported 4 minutes ago

  They be talking about GTAVI like it’s being made by EA or Ubisoft and Is gonna be just some live service bullshit

• 
  Wayne Nice Meet YOU . (@kratzy76au) reported 8 minutes ago

  Had PS5 issues last stream and now its repaired, l have had a look and l had 400hrs back on this game from the day of its release @GhostRecon @Ubisoft

• 
  SilverBoarMedia (@AbcAbc347433) reported 10 minutes ago

  @TheHiddenOneAC It's not just ubisoft that suffers from this problem as well by the way, pretty much every RPG has felt early access and rushed if you're not a fanboi. Yes 'even' Cyberpunk 2077 and BG3 still has these problems.

• 
  IV (@iv_sal1) reported 10 minutes ago

  @casey_Payne23 @Ubisoft @assassinscreed They wanted to disconnect the games so that you could buy any game without having to play the previous ones to understand the story. It is essential to play AC1 to AC3 in order to fully understand the story but the rest you can just play in any order.

• 
  Péter Né**** (@npeter91) reported 13 minutes ago

  @GhostRecon @grok What do you think, they will fix this issue with the CPU or its just a scam from Ubisoft again?

• 
  NavyVetRex (@RexNavy) reported 14 minutes ago

  @maximumfoxeh @GhostRecon @Ubisoft I understand that the bugs are frustrating, but the update has only been live, for less than a week. So they're going to need some time, to figure out what went wrong, and how to fix it.

• 
  Bloxycolah (@Bloxr6) reported 17 minutes ago

  @ubisoft make it so siege doesn't crash more than a drunk driver on new year's eve ffs

• 
  bkairl18 (@kairl_brandon) reported 17 minutes ago

  @Ubisoft @UbisoftSupport @Rainbow6Game. This is becoming a joke like for **** sake fix Ur game, every single game I'm going against a cheater and it's making it less fun and unplayable. ******* DO SOMETHING!!

• 
  Dulez Ansi 💥🌐 (@dulansi) reported 28 minutes ago

  @bottygerjoe @Ubisoft Wait I just tried to launch and they still haven't fixed that 15-20 minute launch time issue?

• 
  Pe-Koe Arts (@PeKoe_Arts) reported 29 minutes ago

  @Ubisoft Please fix Ghost Recon Wildlands (pc) infinite loading screen

• 
  Neil Cloonan (@NWCloonan) reported 31 minutes ago

  @VyniGives @Leon_1588 Nobody complained when that happened because it only became an issue 3 years ago, after Ubisoft shut down The Crew and deactivated everyone's licenses. This is where people began realizing it was a problem. It was not foreseen in the past.

• 
  Killer_Clown4191 (@KC_4191) reported 33 minutes ago

  @Ubisoft @GhostRecon Deploy the drone into the Santa Muerte Library I listened to the WHOLE encounter and it failed. First bug. Please fix it, thankyou

• 
  Henery (@Henery12090937) reported 33 minutes ago

  @Ubisoft When are you going to fix the launch issues on Windows 11?

• 
  Kill3RToNE #GTAVI (@killertkr6) reported 33 minutes ago

  @JAYGAMING029 Anyone has an issue with graphics settings won’t save on Ubisoft games?

• 
  Steven (@StevenWallaby) reported 36 minutes ago

  Regarding Cyberpunk I think it says a whole lot that even at launch my disappointment at how broken the game was was countered by it still being so far beyond what the likes of Bethesda, Ubisoft etc were putting out. Bugs and all the game was just so compelling

• 
  that 🥷🏾 you love to hate (@ymnis_v1) reported 38 minutes ago

  @RSDCDN then advocate for stronger consumer protection. because a Blu-ray ain’t stopping Ubisoft from shutting servers down, EA from delisting a game, or publishers from shipping 20GB discs that still require downloads.

• 
  w4l3Dgr7 (@w4l3dgr7) reported 39 minutes ago

  @Shacharit_69 @mosuyanagi Issue is that neither ea or Ubisoft have been able to do anything remotely close to the levels of sm2 despite it being flawed.

• 
  Neoh 💿 (@neohnerdin) reported 39 minutes ago

  @BraidzMCau @Brooks_exe @DirtDisrespect That’s the thing Ubisoft games at their core SUCK!!! GTA never has had this problem.

• 
  赤ゲキ 🌃🏴‍☠️⚓️🐙🔱 🎣🚑🐔🌽🐏🧪 👓📝 (@AkaGeki) reported 44 minutes ago

  @Roiser0 What is irrelevant: Online or not, physical or not. What is relevant: The fact that Ubisoft and all other companies can and will take away your games because the license expired or they want to shut the server down.

• 
  GwynnieThePoo (@GwynnieTheP00) reported 46 minutes ago

  Ubisoft+ is the absolute worst. Gets weird logins (hacked) regularly even after having 2 factor login and will tell you your password is wrong when it’s not. Forcing players to have that trash is egregious. Deleting account (2nd time I’ve deleted in last 5 yesrs). Never again.

• 
  Utkarsh Sai Sidhardh K (@Utkarsh_sai_K) reported 51 minutes ago

  @UbisoftSupport @Steam I’ve purchased quite a few games through Steam and have supported many Ubisoft titles over the years. Gaming is something I rarely get time for, and I usually only play when I have a longer period to properly relax. That’s why this situation has been particularly overwhelming and disappointing. I currently can’t access games I’ve paid for, and it has also made me hesitant to purchase any more Ubisoft titles until this issue is resolved. I genuinely hope someone can help me get this sorted.

• 
  RazorwindVT🐺🇺🇲 【 BESTIARY 】🌹 (@RazorwindVT) reported 51 minutes ago

  WHY DO I HAVE TO USE A 3RD PARTY LAUNCHER FOR A GAME I PURCHASED ON STEAM?!? @Ubisoft I don't have the login info for your God awful buggy 3rd party platform so now what I can't play ANY of my Tom Clancy games on Steam?!?

• 
  darkprometheus112 (@darkprometheus1) reported 52 minutes ago

  have to remember that many people just wanted to play again cause they don't have their console and then you had a new generation. the issue is our generation is being lazy and not making new ****. look at ubisoft. after remaking black flag, i wouldn't be surprised if they don't come with a new game for years now.

• 
  Otto (@OttoXXVI) reported 52 minutes ago

  @Ubisoft @GhostRecon Yo, can we get a fix for the 20min launch times for the game. On Steam if that helps.

• 
  Pe-Koe Arts (@PeKoe_Arts) reported 54 minutes ago

  @Vex_D1 @Ubisoft I'm having the same problem. Hopefully they release a patch.

• 
  Captain Ziri (ⴰⵎⵣⵡⴰⵔ ⵣⵉⵔⵉ) (@NormBreaker3) reported 55 minutes ago

  @HanDoesHisBest I pretty much like everything if you make a good game of any genre, I'll probably enjoy it, only exception I can't stand is the classic empty open world Ubisoft game, live service type of crap, youtuber type shovelware and most sports games

• 
  Pe-Koe Arts (@PeKoe_Arts) reported 56 minutes ago

  @alhumaiem @Darkfoxx71 @Ubisoft A lot of people are having the same issue. Hopefully a fix is on the way soon

• 
  Daichi (@AshenOne38286) reported 58 minutes ago

  @Pirat_Nation It's not a software issue, it's a hardware limitation, you can't just break physics with an if (unless you're Ubisoft)

• 
  Tomáš Pecha (@Tomas_Pecha) reported 60 minutes ago

  @CryptonautB @RinoTheBouncer That's true! It's like every Ubisoft game ever. It's Stop killing games initiative to fix that - but I'm not gonna preach, I believe you know all about that. Tldr - you have a terrifying point there.

• 
  Olumide (@Olumide301) reported 1 hour ago

  @Wario64 not working for me in ubisoft connect (no surprise)