Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (54%)
- Online Play (23%)
- Glitches (17%)
- Matchmaking (3%)
- Game Crash (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noisy-le-Grand
|
Online Play | 2 days ago |
 Toronto
|
Sign in | 3 days ago |
 Madrid
|
Online Play | 4 days ago |
 Barranqueras
|
Glitches | 4 days ago |
 Acapulco de Juárez
|
Glitches | 4 days ago |
 Kowloon
|
Online Play | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Eric // till the end #Eday (@GamePositiveYT) reported@FunSpeculation Blood of dawn walker doesn’t work. Pretty much if the game is from Bandai namco, sega, Ubisoft or square Enix then it’s not working (yet)
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Swizzy (@Swizzy2488) reported@T3MSII @UbisoftSupport @Rainbow6Game Bro same. I know its just Siege too. Been playing Mortal Shell 2 on Ultra everything and its smooth af. Ubisoft had to fix this.
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Ed (@edkun197) reported@fashionpixie_ @isatheshy Yep I still remember playing Naruto broken bond on 360, in which they (Ubisoft Montreal) completely skipped Ino. Tho understandably so lol.
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luna256 (@aecFanart18) reported@specops1130 @TKDesignzs This is the problem with you all, trying to act like Ubisoft is nowhere near Rockstar lmao, and I say this as an big Assassin's Creed fan
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#1Republican (@CaliKev83) reported@TheDivisionGame @Ubisoft fix the game please. New update has broken the game and made it terrible to play. No sound. I will return when you release a fix. Missing blueprints and broken projects. I was looking forward to the update till I played it.
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XxTr3m3Ly 74m3 (@n0nc0mposmentis) reportedStar Wars Outlaws had this problem but it's much worse here. I don't want anyone to speak. It's so ******* bad, it's feels so low effort and generic to almost be a satire of Ubisoft Open World Formula. Good god. Who wrote this **** ?
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Richard Fisher (@richfish84) reported@stupidcoolin @Dearg_Gosling GTAV is no better than any ubisoft game aside from the online aspect. A living breathing updating city can't save a game if the missions are the same as 10 years ago. If it's great I'll buy it and play it, no issue. I'm not hating on it, I just want a better campaign than GTA V.
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Pacbull ⚡️ (@Pacbull_r6) reported@Yomi_R6 @Ubisoft did u find a way to fix it
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Yannis (@yannnis) reportedwe used to lose sleep over one broken deploy and felt like amateurs Ubisoft. tens of thousands of people missed a whole product
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Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported@TheChancellorBR Ubisoft sucks. Too vague? The only thing that never gets broken is the store 🤔. Priorities right.
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kds_burner3 (@kds_burner3) reported@Emberheartgames Ubisoft is clearly on the campaign to remake all of their IPs. The problem with the Heroes franchise is that it's not their original IP, so there is no wonder that they don't know who is it for and what made the series successful in the first place.
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keworrk (@keworrk) reported@3denFPS Because it didn't do as much as Ubisoft wanted so they choosed to gave it up to go back doing remakes. XDefiant have the potential to be something so big, it just need time to fix everything like any games. Or they should have let the servers ups even without new contents
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BloodDevil (@BloodDevil0) reported@popuniversee @Ubisoft come play it on PC problem solved
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Pirat_Nation 🔴 (@Pirat_Nation) reportedUbisoft has apologized after its new Steam release of Heroes of Might and Magic III launched without the actual game files. Instead of the full game, players initially received a 23.49 KB download containing only a dummy executable that opened a CMD Ubisoft acknowledged the mistake directly on Steam, saying: “The cause of the issue has now been resolved.” It then asked affected players to “fully uninstall and re-install the game.”
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Meandering Mystic (@mean_mystic) reported@mpr_reviews @SKHYJINX @D_S_O_Gaming I wonder if it might be the issue that Ubisoft has had in the past. which is that controller is smooth but mouse and keyboard isn’t. Or it could be like the engine not handling high polling rate mice well which is common.
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Hush (@shushwave) reportedas a long time AC player it's crazy seeing Ubisoft actually fix design issues
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Roijó (@Roijo_97) reported@bandybluff @GTA6Alerts Except I only show a clip that has none of the problems that to “GTA 6 made my Ubisoft” video shows.
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Derg Burg 🍔 & Yeen Cuisine 🍕 (@RuggedTheDragon) reported@Fusionxxgaming Both times the Call of Duty developers reduced the matchmaking and it caused way more people to quit. If you remove it entirely, it will cause the entire game to crash. That's exactly what happened with XDefiant. People failed the game, not ubisoft.
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Noah Delashaw (@NoahDelashaw) reported"It can even make a ubisoft game look good" Ubisoft's issues have never been visuals; they are top of the industry in creating detailed worlds and spaces, just because YOU don't like their games doesn't mean they are bad.
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EA-Auditor🔪🐀 (@EaAuditor) reported@sirKaosx If there is anyway you can help alert Ubisoft that the custom button mapping for controller is broken after the update that would be much appreciated. I can no longer use the bumper shooter button lay out and have toggle on to ads.
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الباز (@ALBAZ64) reported@Steam I can't create a Ubisoft Connect account — every attempt fails with "An error occurred while trying to send your request" — so I can't play the Ubisoft games I bought on Steam. Ubisoft has ignored my DM and public post since July 11. Am I eligible for refunds?
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maxMINY (@max_miny12) reported@JaceAVinson @lolwtfbbqbread @BeatEmUps PT was never sold. The crew is an online game that Ubisoft shut servers down to for both physical and digital versions. As technology changes you also lose the hardware to run legacy formats. I had VHS movies I bought. But guess what vcrs broke and new ones today costs $1000.
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SilverBoarMedia (@AbcAbc347433) reported@goinggoldfilms @Disass They're completely ripping people off for something that looks no better than Watch Dogs and they even pulled an Ubisoft with their fake advertising that they should get into trouble for.
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dfDynamo (@Eren_Hell) reportedUbisoft needs to fix their useless desktop Launcher app with broken auth sessions.
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Nat Nivram (@NatNivram) reported@PlayStation Are you guys going to try and win back your customers’ trust? I even tried to buy AC Shadows from the PS store, ran into a technical problem and you and Ubisoft have just passed me around. Embarrassing shambles all around.
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Ashe💖 (@Rebel_Ashe) reported@tylertrautman i never got to play thru the whole game because i got a bug that made the game crash as soon as it would load in, tried every fix ubisoft support gave me and it never worked so i just refunded it. Maybe in the future ill come back to give it a shot if its been updated a lot
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🇩🇪Mia San Mia🇩🇪 (@DaToby98) reported@elgat1to @guywhoiswoke Saying "Theres nothing to do" in a Singeplayer game after finishing it is a completely stupid take. Part of that mindset is why we get so many filler open worlds a la ubisoft or Live Service slop with "infinite" content
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cait (@8ptCross1099) reportedNothing like trying to do a Manhunt and going down because the game has to load. @Ubisoft PLEASE, FIX DIVISION 2. JFC this is getting old. #thedivision2
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Spex (@spexr6) reported@Ubisoft @UbisoftSupport im mid game and you guys dc me and one player from there team and made the game a 4v4 and we couldnt join back and then i get a ban saction for it? PLEASE FIX THIS.
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Beeline Discovery (@GF_Australia) reported@axrxrxr100 @RockstarGames Your not the only one who thinks this. It's an OK game that may attract buyers at $50 if they could fix that frame rate. Rockstar didn't need to fire all their talent. They may as well have openly outsourced it to Ubisoft as a GTA V remaster with more gimmicks and less edge.