Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 24: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (23%)
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Glitches (11%)
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Game Crash (7%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lubersac |
Online Play | |
 Glasgow |
Glitches | |
 Bergen op Zoom |
Sign in | |
| La Salvetat-Saint-Gilles |
Online Play | |
| Domèvre-sur-Durbion |
Game Crash | |
 Aracaju |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Fights4dayz
(@fights4dayz) reported
@Ubisoft @assassinscreed FIX ASSASSINS CREED VALHALLA
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Eli 🌹
(@BossmanFrost) reported
@brokemyninja @CynicalCoffee0 @IGN Lying about the true nature of a product, then launching it broken, while swearing up and down that we, their customers, can trust them, is not "a mountain out of a mole hill". CDPR broke that trust for a quick buck, trust that isn't given to Ubisoft, EA, etc.
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irina
(@milfrazer) reported
@Ubisoft fix this glitch
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Nosxe
(@Nosxe3) reported
@GhostRecon @Ubisoft @Rainbow6Game Pvp is messed up. I have to wait for 20 min to find a match. Fix the matchmaking problem
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B0LT R6 🇵🇹🇪🇺
(@B0ltR6) reported
PLEASE UBISOFT FIX THIS GAME I GOT CHEATERS EVERY ******* TIME FIX THIS GAME PLEASE DO SOMETHING WITH UR LIFE @Ubisoft @UbisoftSupport
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عمر
(@moonwalkingddl) reported
Someone keeps trying to login to my Ubisoft account
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TheGamer
(@Secret12312321) reported
@UbisoftSupport Also the error that make you unable to activate the drops? I can’t link my Ubisoft and twitch account for that error..please
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Tate1131$
(@tate1131) reported
@Ubisoft I was wondering when there would be a possible fix for the Assassins Creed Valhalla glitch that freezes the console on the PS4
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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H
(@turnipmaker) reported
@Rainbow6Game @TannerOyler ubisoft, me angy. fix.
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Fett Franchise
(@FettFranchise) reported
@Ubisoft @Rainbow6Game FIX YOUR EVENTS. IM TIRED OF HAVING MY LOADOUTS AND SKINS RESET WHEN I PLAY AN EVENT, 3RD TIME ALREADY IN 4 DAYS THIS HAS HAPPENED. IM DONW FIX YOUR ****
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Chadd
(@SilverEyed1991) reported
@KungTroll @its_menieb @IGN I see your argument because Ubisoft games do get a little glitchy at times, but I would take that over all of EA's issues.
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Heron Blertgrand
(@shutupmaurice) reported
Overall I’m absolutely disappointed that Ubisoft doesn’t have the desire to fix BOTH Assassins Creed games on the Switch.
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PlayStation5247
(@PlayStation5247) reported
@bandicootpage I don't know what I want to celebrate Crash's 25th Anniversary aside from a new game/announcement, but one thing that is certain is that Activision will celebrate Crash's 25th with a bang unlike how Ubisoft did to celebrate Rayman's 25th Anniversary last ye, wait they did nothing
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Don Lepe
(@Donjrglepe) reported
@Ubisoft @UbisoftSupport acvalhalla is there a patch that can be download for xbox a lot I'm having issues interacting with tove, fast travel and arrows dont go away even when I'm not using them any advise?
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Brad Mockensturm
(@xxSCOOPxxx) reported
Hey @Ubisoft might want to fix your save system before any #starwarsgames get made for @LucasfilmGames. Having players loose hours and hours of gameplay because they loose all their save files is a great way to turn people away from your games.
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João Martinez
(@ItsElementals) reported
“Once Covid is over” is starting to sound a lot like “when Ubisoft fixes the cheater problem”
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Hokage 🍥
(@xHokage_) reported
I expected a rushed and broken game at the release month, I mean, we're talking about @Ubisoft, quality assurance is basically 0 there, but it shocks me how long you take to fix your game.
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da scouser
(@scouser_in_mass) reported
@Rainbow6Game I love the fact that every time they roll out an event I like lose all cosmetics think I will not be playing events any longer because I do not have hours to go through all my operator's headgear uniforms an having to fix all my charms an gun skins ...fix this ubisoft ..4th time
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João Martinez
(@ItsElementals) reported
“Once Covid is over” is starting to sound a lot like when Ubisoft will fix the cheater problem
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FX1H29
(@FX1H29) reported
@justdancegame @Ubisoft How does one get a refund for Just Dance 21? You design a game to use with smartphones, and your app won’t even connect to an updated iPhone? App last updated 2 months ago. Beyond frustrating to spend 60$ on a broken design.
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Eirik Holdal #Trackmania
(@EirikHoldal) reported
@Pantoufl I guess that's the problem here. The community feels like this is supposed to be a prestigious league, where the best ends up being the best. While Ubisoft Nadeo aims for a show, where everything can happen. It sucks, but it doesn't seem like they want to change that approach.
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Typing...
(@S_leepng) reported
I swear @UbisoftSupport @Ubisoft fix the hit reg on console I cant stand letting 4 bullets into a zoph head an shes jus 90hp
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Blake Sargent
(@BlakeSargent18) reported
@UbisoftSupport I’m pretty sure the problem comes from having a console account and a PC account linked to your Ubisoft account because I unlinked my PC account and then the drops activated.
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Hayden
(@Sick_Diabeats) reported
Ubisoft has shitty security against people hacking accounts wtf 6th time I've had login attempts that aren't me and had to change my password
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Spade_XIII
(@solid_XIII) reported
@Ubisoft @LucasfilmGames EA set the bar low for Star Wars, but @Ubisoft releasing #ScottPilgrimGame with a broken online mode does not boost confidence
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Lawrence Dagstine
(@ldagstine) reported
Wow. I was enjoying #AssassinsCreedValhalla until 50 hrs in, it became a broken mess. I finished the Asgard Arc, but I couldn't finish cow side quest. Cow won't move. And I can't progress the game story unless I get St Albans Monastery Key. Impossible to get! Shame on #Ubisoft.
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NVM 🇬🇧
(@NVM__R6) reported
@Ubisoft @UbisoftSupport your helpline is not helpful at all i have a problem activating drops and it doesnt help
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Peter Fobian
(@PeterFobian) reported
@docsquiddy I had a ton of problems with the game but still absolutely loved it. Glitches weren't even on my radar. I honestly don't know how they became the central focus when Ubisoft pumps out releases every bit as buggy bi-annually.
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Arthur "Two Sheds" Jackson
(@artshedsx2) reported
@Ubisoft AC Valhalla is a glitchy, broken mess. Can't even rely on your progress saving. Make sure the game works before you charge people for it. **** you. Greedy *****.