Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (4%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Weimar	Sign in	30 minutes ago
Pessac	Online Play	36 minutes ago
Escalquens	Glitches	1 hour ago
Angerville	Online Play	2 hours ago
Colombes	Matchmaking	3 days ago
Mantes-la-Jolie	Online Play	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BeoBearKun (@BeoBearKun16) reported 54 seconds ago

  @UbisoftSupport There is an issue with ubisoft+ subscription connectivity with xbox. It does not recognise my subscription

• 
  pogbum (@pogbum4040) reported 2 minutes ago

  @Dedo1380601 @1_batuta @SynthPotato i dont think it should be erased too, its a system that allows for tons of story focused side quests, the problem is really the amount and the quality of it, tw3 does it but way better, also ubisoft games main story have really mid cutscenes too

• 
  Brady 💿 (@AchsuallyBeej) reported 4 minutes ago

  @Pirat_Nation Yves Guillemot proving that he's the issue with Ubisoft and has to go. Sick of people ramping up an issue that was never actually an issue and was actually still going quite well.

• 
  RG | SergeantxDan (@SergeantxDan) reported 6 minutes ago

  @IdleSloth84_ Maybe they can fix it to where it's a full download and supports achievements and not the Ubisoft store....

• 
  RJTHEGAME (@RockyWhu) reported 8 minutes ago

  Steam certainly but even Gog, EPIC etc hardly ever goes down and Sonys digital library is nowhere near Valves for security, stability or prices Ubisoft I've had issues with mostly but that's it on PC If Sony want to force Digital only worldwide then they need too improve their service

• 
  👹Sinfulplayz❤️ (@SinfulplayZ) reported 9 minutes ago

  @TheDivisionGame @Ubisoft on the mission in warlords of new York Parnell won't spawn in for the boss fight it's glitched and I don't know how to fix it

• 
  The Xbox Love (@TheXboxLove) reported 10 minutes ago

  @TheRealZephryss Positives: combat and sailing still hold up insanely well, world feels alive. Negatives: still no day one on GAME PASS for these AC remasters, Ubisoft needs to fix that before anything else.

• 
  FinalBoss.io (@FinalBoss_io) reported 10 minutes ago

  They removed Edward’s hood toggle during leap-of-faith animations. Not a feature people invented in their heads. Not a balance issue. Just one of the little bits of character players liked being trimmed out in a patch Ubisoft didn’t even bother to call out. That’s the part remakes keep missing. Fans don’t only want the game back. They want the version that felt like somebody still cared about the details. Strip those out and you’re not preserving Black Flag. You’re sanding off the reason people kept it around.

• 
  2SK (@AIKO_2SK) reported 20 minutes ago

  I had no problem with GTA VI Being an $100, Ubisoft goes over the $100 limit, and these copy and paste Sports games

• 
  Yorkshireneer (@awalmsley11) reported 21 minutes ago

  Right if this fix for AC Black Flag doesn't work im launching a chevauchee on @UbisoftFR. Frankly appalling launch. I can verify files, key is fine. Just crashes as soon as you get passed "synchronising achievements".

• 
  Willem van der Pijl (@Willem_Pijl) reported 21 minutes ago

  @assassinscreed Do we still have to login to the Ubisoft launcher every time we start a game or is this fixed now? That's why I'm avoiding Ubisoft games on the deck right now..

• 
  Zee13Sikkalo (@Zee13S) reported 24 minutes ago

  @Ubisoft Can you guys fix this. The black from the original was my favorite, now it no longer stands out.

• 
  Josh (@JoshM574) reported 24 minutes ago

  Data like this doesn't paint a great picture, however whilst AC BF Resynced launched that week, Ubisoft no longer reports sales data to Circana. So I suspect that'd have far more than 10K. Ultimately tho idc about data, a choice going away with a broken digital ecosystem is bad.

• 
  BoloTac (@BoloTacYT) reported 25 minutes ago

  @HollowPoiint The convenience of just turning it on and playing. PC it's update this. Update steam. Update invidia drivers. Restart pc. Turn on game. Login in to Rockstar launcher ubisoft launcher. Installing shades. Fuckkkkkkkkk

• 
  Its_Jmoney814 (@Its_Jmoney814) reported 29 minutes ago

  @Ubisoft fix your game got another bug in assassin creed black flag resynced

• 
  joey (@Trippahive) reported 30 minutes ago

  @AdrianCole1980 @GhostRecon Give me wildlands back with 60 fps the best ghost recon. All these fans crying about a new game like it’s not Ubisoft lmao make them go back and fix what they put out before making newer slop

• 
  Mateusz Wilk (@Mateusz24139518) reported 34 minutes ago

  @UbisoftSupport HEY UBISOFT FIX YOUR WEBSITE FIRST, I CANNOT RESET PASSWORD TO MY ACCOUNT AND CANT CHANGE EMAIL TO IT EITHER AND I AM MISSING OUT ON COOL FREE STUFF

• 
  Radivm. (@Radivm_) reported 34 minutes ago

  @UbisoftSupport Why is it every time you fix one bug, you create a new one. Ubisoft won’t even open anymore. Brainless developers

• 
  Keaten (@Keaten88_2) reported 34 minutes ago

  @MKobokerz @cnnp16 @Black_D_Gamer1 They absolutely can afford it. The issue is usually data speeds, as an Ubisoft engineer mentioned about Star Wars Outlaws. The cartridge tech is fast enough for a lot of games to be read off of, but not all. Other situations are just publishers like NISA or Sega being cheap.

• 
  Renee 白蕾倪🪭🦊 (@ReneeBai_VT) reported 34 minutes ago

  @GoldeyTheFox Second time playing the game and I’ve already broken the game 3 times 💀 at this point feels like I’m stress testing Ubisoft servers lmaooo

• 
  J & L Game 🕹️ (@jnlgame) reported 35 minutes ago

  "What we saw on the PC is that it helped to grow the market." -- Ubisoft boss Yves Guillemot Which market exactly? PC and console gaming are completely different ecosystems. PC already had open platforms, multiple storefronts, free online multiplayer, and a long history of digital distribution. Consoles are closed systems with different economics, hardware costs, and player expectations. You can’t just transplant the PC experience and assume the same growth will happen. And if this all-digital future eventually slides further into pure streaming, that’s the most extreme version of “you own nothing”: the game can disappear from the service tomorrow, you have zero offline access, latency and compression are permanent trade-offs, and you’re just renting temporary access with zero residual value.

• 
  𝙅𝙋𝙂 (@JPGphotogame) reported 37 minutes ago

  I really appreciate it if more players could help about AC Black Flag state on PC. I'm not the only one experiencing these issues, many players are reporting the same problems and Ubisoft hasn't acknowledged them or made any about it.

• 
  Lukas con K (@LukasGalicia) reported 38 minutes ago

  @PlayStation @Ubisoft, you’re part of the problem. AC Black Flag Resynced’s disc is a mockery to your consumers. Bring back DECENT physical release if videogames! Respect our right to own! @PlayStation

• 
  Rose • 🏴‍☠️ Black Flag Resynched (@ellaplush) reported 39 minutes ago

  ''Your devoted Husband, Edward James Kenway.'' **** you Ubisoft I WASN'T READY FOR THIS ****. MY HEART IS BROKEN, AND IT'S YOUR FAULT.

• 
  Xīn Zǐshā (@wuxinzisha) reported 42 minutes ago

  JESUS ******* CHRIST. Logins don’t equal income for Infold y’all have got to stop talking out of your asses. If a live service game isn’t making money, regardless of if people are logging in, it won’t stay online. Ask Ubisoft about their live service game they shut down last year

• 
  JaegerVA (@JaegerVA) reported 53 minutes ago

  @Ubisoft siege servers bad, me angy, fix

• 
  B85! (@CZseventyfive) reported 54 minutes ago

  @OneHitSword @Variety Tell that to Microsoft when EU/UK forced it to license & operate its game streaming service to Ubisoft as a concession to get approval.

• 
  research (@researchwi) reported 54 minutes ago

  @Ubisoft @Ubisoft How to Fix RTX 5060 Screen Flickering in Watch Dogs 2?

• 
  TheTexasDragonScale2001 (🧡Sonia simp🍑) (@HungrySmash) reported 54 minutes ago

  @joemama1285 @ShitpostRock By the standards of this Ubisoft, problem But to peak Ubisoft, this would look like rookie numbers

• 
  Antimédicos 👽 (@pumpkin_link) reported 59 minutes ago

  @MichaelGTG2 @MetroidFREAK21 I get your point but the AC syndicate thing is 100% Sony's fault, it was a gpu glitch on ps5 back compat mode that in my opinion should be fixed by sony as an accuracy issue, but ubisoft stepped in and made a game specific patch for that