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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 13: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 14% Online Play (14%)
  • 11% Glitches (11%)
  • 3% Matchmaking (3%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Paris Online Play 15 hours ago
Dieppe Sign in 2 days ago
Tours Sign in 2 days ago
Salvador Sign in 2 days ago
Calais Sign in 2 days ago
Bavay Sign in 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Trophyking94
    Trophy (@Trophyking94) reported

    @SpIinterCaI Problem is it’s Ubisoft so I’d lean towards them ******* it up. 72 hours is pretty generous though. Hope it’s not too bloated like 6 was and they drop the looter ****

  • DialgaMarine92
    Dialga Marine (@DialgaMarine92) reported

    @AaronHeal @VaporSnake1 @Kotaku I asked when Sony has taken away games. Ubisoft being third party means that issue can occur on any platform where their games are available

  • Oogway__
    (C) Hezekiah Moscow. (@Oogway__) reported

    @Dimah_bA The Problem Is People Hate Ubisoft So Much That This Same Slicing Of Fruits Becomes A Serious Problem Once A Ubisoft Game Doesn't Have It. I've Even Seen A Comparison Like This Before. It's The Blind Hate That & Agenda That Tweet Is Pointing Out (Hopefully) & Not Melons.

  • beefy5layer0803
    Average Taco Bell Enjoyer (@beefy5layer0803) reported

    @TbagsTweeter @_Lunerim_ @PlayStation I thought the issue was ownership over the games? If Ubisoft shuts off the servers you won’t. Able to play this anymore

  • donkey235
    Resilient Ronin (@donkey235) reported

    @SmallEngineKarl @Ubisoft Just a glitch.

  • RivDax
    RivDax (@RivDax) reported

    @SparklyEffects An error in the codex @Ubisoft @assassinscreed

  • Fireman12402
    Chris (@Fireman12402) reported

    @Sirnoobwulfgr Back in your day you weren’t paying $60 for a remaster of a game, your $60 was for a brand new game! #Ubisoft has had years to work on this **** and can’t fix bugs like this? Did they even ******* play test it?? Also MICROTRANSACTION SHOULD NOT BE IN SINGLE PLAYER GAMES

  • ravenblad3
    Raven Blade (@ravenblad3) reported

    @MadamSavvy @Ubisoft @assassinscreed Worst part is 2 million bought the game. Shows majority don't care, as long as they get their fix

  • iluvh8speech
    Stroke (@iluvh8speech) reported

    @JZN0More @Pirat_Nation That wouldn’t fix the problem lol you have to boot Ubisoft connect to get past the title screen

  • MintC0LA
    Mint★Cola (@MintC0LA) reported

    Right after Black Flag dropped, we were PINING for Ubisoft to make an actual standalone pirate game for YEARS and the most we got was an awful ship only live service flop. We did get Rogue which is good, but I really don't think the ppl running Ubisoft have an eye for this lol.

  • TheDezembro
    TheDezembro (@TheDezembro) reported

    @MaNeo_O Seems Ubisoft Barcelona was essentially being treated as an outsourcing studio. Once the game launches, layoffs begin. The games industry has stupid-high employee rotation. It's another issue hitting big studios. No synergy can be found like this. With that said, companies expanded so much during covid they legit have more staff than they know what to do with.

  • NintyPrime
    Nintendo Prime (@NintyPrime) reported

    @mooreslawisdead Yes, because it’s not directed at the game. The game has already been a huge sales success for them. Those comments are Sony’s problem, it’s ironically taken some of the heat Ubisoft usually gets away.

  • MaidcoreEnjoyer
    Ash (@MaidcoreEnjoyer) reported

    @_aria1_ Funnily enough I haven't had many problems with Mint. Everything already comes configured how I want and everything just works out of the box for the most part. The hardest thing so far has been setting up ubisoft connect and running games through it since its not linux native

  • Neglected_Toast
    Neglected Toast (@Neglected_Toast) reported

    Gotta love Ubisoft, dolphin-028 "input incorrect password and restart" doesn't work "input incorrect password and restart" now "You're blocked from logging in due to repeated failed attempts." How can they have a login error then know the password is wrong? Ubifail strikes again!

  • LUZVERDEJANTE
    𝐀𝐋𝐓𝐎 𝐂É𝐔 ! (@LUZVERDEJANTE) reported

    erm Ubisoft the useless abckground scenairo flag doesn tmove !!!! i dont care if the game is genuinely amazinglu beatuifi5ojl!!!! fix it nowwwwwwww nnoowww i wwwant a refund !!!

  • totallynotretro
    🅁🄴🅃🅁🄾 🏳️‍🌈🇺🇦 (@totallynotretro) reported

    @DailyDreg Nah, I'm not defending Ubisoft, but the dumbest people are complaining about non-existent issues in Black Flag. There are definitely things to criticize, but the graphics definitely are not one of them.

  • rocky7586
    Thomas James (@rocky7586) reported

    @Sumrdream2023 @SrcasticGamer You can play every digital game that isn't a live service or always online game offline as well on PlayStation. Ubisoft isn't Sony. That's their issue if they didn't update like Sony did to let you play offline.

  • WojciechBrejnia
    Wojciech (@WojciechBrejnia) reported

    @NikTek One good thing doesn't fix everything, and unfortunately, their dogshit practices are here to stay. It's not even just about the DLC costing more than the base game, or cramming live-service mechanics into a single-player game; Ubisoft went ahead and laid off the very developers who made the game. They are beyond saving at this point.

  • TheDarkTyrant96
    ✨The Dark Tyrant✨ (@TheDarkTyrant96) reported

    It’s important to fight back. Especially when companies like Ubisoft purposefully slow down your games so you want to buy boosters or play into people’s gambling habits and ****. It IS a problem, saying “just don’t buy it” isn’t a good argument.

  • joe_randone
    joe randone (@joe_randone) reported

    @Ubisoft It literally just ******* rains non stop, you can barely sail and have fun because it’s always FUCKIGN RAINING…..FIX THIS **** NOW

  • HiddenWumpus
    Rob (@HiddenWumpus) reported

    @Ubisoft Your game is ******* broken. I cannot sail the Jackdaw, totally soft locked my game. I try to load onto the boat and I get forever loading screen. Incredibly pissed off rn. I want a refund

  • Ees7925
    Eyaso (@Ees7925) reported

    @Icehelmet @TheHiddenOneAC Reusing assets is not an issue what is an issue however is going from high quality mocap cut scenes to the generic robotic poses and facial expressions, it’s a huge drop in quality in comparison to something Ubisoft got right In 2009 and it definitely stands out in this remake

  • LudensLudonauta
    Ludonauta (@LudensLudonauta) reported

    When will people understand that the root issue is Intelectual Property? Now is Sony, yesterday was Ubisoft. The issue is the same: people ruling over your private property with the excuse of just "licensing" you stuff. My brother, if it's on my computer, it's mine.

  • CrungoCyle
    CrungoCyle 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@CrungoCyle) reported

    @TaibhseSD @khaliltooshort Bro it’s not a glitch, it’s Ubisoft being greedy bastards as always by using predatory tricks. Not to mention in-game pop ups for the store as I’m playing the game.

  • YaYamik37
    Yams (@YaYamik37) reported

    @iv_sal1 @Ubisoft @assassinscreed Launcher just hates you, never had this issue ever. And I do prefer this launcher over EA/Blizzard or even Epic Games, but def not steam

  • PerryPlayStuff
    PerryPlay (@PerryPlayStuff) reported

    @Sirnoobwulfgr Back in the days games were a product of passion. Now the budgets have multiplied, games are releasing broken left and right. We get that games will still have bugs in them, but its 2026, its not funny anymore from ubisoft or bathesda or ea. Fix your games

  • Kevc4d
    Ginge -/Kev (@Kevc4d) reported

    @Hardtobeat_000 @Vara_Dark They're not playing, at least not most of them. I have no idea where they get these fake images from. I have no problem with something to actually be outraged about, but causing outrage over a lie won't win over anybody. It's possible they just got tricked. But if you're going to ***** about a game, they should probably pay said game, and be honest about it. The sad thing is that I hate Ubisoft, I don't want to be defending them, but somehow I'm forced into it.

  • Pirat_Nation
    Pirat_Nation 🔴 (@Pirat_Nation) reported

    Jean Guesdon, a lead developer behind Assassin’s Creed Unity, says the game is “one of the most underrated games in the Assassin’s Creed series,” even though its launch was a disaster. When Unity released in 2014, it was full of bugs, glitches, and performance problems. Ubisoft released several updates to fix it, apologized to players, and made the Dead Kings DLC free. Looking back, Guesdon says the team tried to do too much at once. -They built a huge version of Paris -added thousands of NPCs on screen -created a new parkour system -let players enter many buildings -introduced four-player co-op. He admitted that combining all those features made development very difficult. Now that most technical issues have been fixed, many fans see Unity as one of the best-looking Assassin’s Creed games Via:gamesradar

  • AwakeChristian1
    Alpha (@AwakeChristian1) reported

    @GeneralRayburn @skellyjacks1 @Ubisoft The problem is that the recycled asset is ugly af

  • CertifiedOmlet
    Certified Omelette 🏳️‍⚧️ 🩷💛🩵 🏳️‍🌈 (@CertifiedOmlet) reported

    @Nanox19435 @G0ffThew That also is a much more reasonable explanation than LOD issues. To be clear not blaming the devs here, something like that it would be the sort of issue that should be picked up in QA. Poor QA or lack of time to polish is always going to be publisher driven (**** Ubisoft).