Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (69%)
• Online Play (15%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Champeix	Glitches	3 hours ago
Les Mureaux	Online Play	12 hours ago
Meyenheim	Glitches	1 day ago
New York City	Sign in	5 days ago
Guénange	Online Play	7 days ago
Chennai	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ali Hussien (@AliHAlHilo) reported 4 minutes ago

  @UbisoftSupport I can't log in to any Ubisoft service I'm know my email and password It always says error try again later Or ot says "You're blocked from logging in due to repeated failed attempts. Please come back later". From one try My friend has the same issue We live in Iraq

• 
  Every Shade Of Grey Examined (@MKUltraLabel) reported 9 minutes ago

  If you're still buying Ubisoft games in 2026... YOU are part of the problem. Stop supporting companies that hate gamers and devs.

• 
  Mitchell Preston (@MPreston_13) reported 11 minutes ago

  BEGGING @Ubisoft @assassinscreed to fix the subtitles in Assassins Creed Black Flag. Why are soooo many words just randomly capitalized in every sentence. It’s so weird and distracting.

• 
  SSBB (@Gdot40) reported 12 minutes ago

  @Pirat_Nation Didn't they fire that whole dev team ? I swear the people who still works at Ubisoft if you "fix" this game I hope you know they're going to fire you after

• 
  Martin Fiala (@MartinCZ58) reported 13 minutes ago

  @Drututt @Twitch @TwitchSupport Bro ts is the same with ubisoft they just **** you in the *** and then throw you away broken

• 
  Juett (@MrJuett) reported 13 minutes ago

  @BeAsTololo @Ubisoft Thanks @Ubisoft for ddos unlegit players. Finally there is some action against these ******* idiots Ps: Nikon du bist komplett Kacke

• 
  SpacedDuck (@GringoStarr2029) reported 14 minutes ago

  @Notseri93186230 @UbisoftSupport Doubt they'll even acknowledge the issue for weeks in classic Ubisoft fashion. It's no wonder they are crumbling as a company as it's rinse and repeat with their poor support.

• 
  p̴̛̛̱̳͉͈̼̌͑̓͐͒̏͗̐̐͋̚̕͝u̶͍̎re̸͊̽͒́͊̎͘͝͝͠ (@pure_Tx) reported 15 minutes ago

  Uhhh Hi Ubisoft, Please fix your broken ubisoft connect client app thats denying thousands of people from logging into there accounts with the same message "An error occured when trying to send your request, please try again later" @UbisoftSupport

• 
  Jugulator (@Jugulator__95) reported 24 minutes ago

  @Ryangofett_2490 I mean if people would rather play absolute bare minimum ports of old cod games vs a brand new remake of AC that kinda a Ubisoft problem

• 
  the_tall_bwoy🇬🇭 (@Nana_Pokuu) reported 26 minutes ago

  @Ubisoft Fix the bugs and 30fps cutscenes on PS5 Pro.. that’s all we ask for🙏🏾

• 
  Karlie Chirk (@wearekarliechir) reported 27 minutes ago

  @TheHiddenOneAC @justabreadtoast By far the biggest issue with Ubisoft combat I’ve had for like years now has been the lack of animations for combat. It’s always recycled animations, like 4-5 animations for every ******* thing it’s ridiculous

• 
  JRPG Enate (@TheRealEnate) reported 28 minutes ago

  @Cslim_C Nope, I don't really like to play AC games on PC. Ubisoft launcher drives me crazy. An I like to go for the platinum. If there were performance issues I would of gotten it on PC. Otherwise I always play AC games on PS5 Pro.

• 
  tejas mandre (int/char) (@TejasMandre) reported 36 minutes ago

  @ubisoftin @LifeatUbisoft Really want to play all far cry series, assassin's series but the games don't launch on my windows (RTX 4060) computer after installing. Have tried multiple Far Cry parts, Trials Rising, Assassin's parts. Looks to be an issue only with the Ubisoft games.

• 
  StrangerIX (@FeelsStrangeMan) reported 36 minutes ago

  @NikTek Nah, without those effects, it's just a jump. Fix it @Ubisoft @assassinscreed

• 
  🪬Voided_Reality🪬 (@Voided__Reality) reported 38 minutes ago

  @Ubisoft @Ubisoft @UbisoftSupport Unlock cutscene framerates to 60fps on console. We know they are realtime because you've already told PC it was a bug you were working to fix! There is no excuse for 30fps cutscenes in a 60fps game mode, it KILLS immersion!

• 
  Pradeep Malarvannan (@PradeepMFree) reported 39 minutes ago

  @ubisoftin @LifeatUbisoft Just looked at the comparison and it looks really good. I know the hate you guys are getting, but you guys do your thing. I may have issues with Ubisoft, but not with their devs.

• 
  biespan (@biesspan) reported 42 minutes ago

  @fwprism That's the problem. The game is good. Top 3 AC. Somehow Ubisoft still ****** up the launch. Why are the cinematics at 30 fps? And why microtransactions? I'm sure they ask themselves why nobody buys their games even when they are good (Prince of Persia Lost Crown or Fenyx Rising)

• 
  Gazz (@Gazz_54) reported 42 minutes ago

  Assassin’s Creed Black Flag Resynced did something crazy on Steam. It already sold more copies than Skull and Bones has sold in its entire lifetime on the platform. We’re talking around 160k copies and roughly $8 million in revenue from pre-orders only, while Skull and Bones is sitting at an estimated 150k lifetime sales. Black Flag came out in 2013. They gave it a proper modern remake and people already showed up in huge numbers. Meanwhile, Ubisoft spent a decade and a ridiculous amount of money on Skull and Bones just so it could get completely destroyed by a 13 year old game getting a second chance. This is what happens when you deliver something people actually want and not a supposedly AAAA live-service pirate game.

• 
  SpawnYaard 🎮 (@SpawnYaardReply) reported 47 minutes ago

  Assassin's Creed Black Flag is getting lots of Negative reviews on Steam - fighting between mostly negative and mix. Ubisoft has recognized the issue and here is the temporary fix: From AC account: To our PC players: We are aware of an issue where cutscenes are locked to 30FPS on PC when using Raytracing, BVH or Terrain Quality at Ultra High setting. We have a fix coming very soon, but in the meantime you can use the following workaround: Reset graphics Overall Preset to any pre-configured setting and avoid manually setting the 3 options mentioned above to Ultra High.

• 
  L ō K i ツ (@Ayeoloki) reported 48 minutes ago

  @R6MOperations Can't play rank. You get kick out of the match. Voice chat keep bugging can't communicate with team. New update more bugs still have dsync, high ping hit registration nothing fix. What to accept from ubisoft 💩

• 
  HousYaDaddy (@HousYaDaddyGame) reported 49 minutes ago

  I'm never getting anything on Ubisoft+ ever again. If its not the issue of my PC account not recognizing that I have a premium account through my xbox, its the stupid Ubisoft Connect or website not working. Sick of this crap.

• 
  publius (@realGorillaTape) reported 50 minutes ago

  @Rainbow6Game Ban the cheaters. Nothing else you do or say will matter until you fix this problem. Users will flood back if you get rid of the ESP and recoil scripting. Ban the ******* cheaters, Ubisoft.

• 
  Wojciech (@WojciechBrejnia) reported 51 minutes ago

  @LPNintendoITA @Pirat_Nation They took a single-player game and turned it into a live-service nightmare. There’s a special spot reserved in hell for that kind of crime. The game is beautiful, I’ll give them that — but Ubisoft can choke on their Helix points. And the genius who thought it was a good idea to spam store ads every single time you pause? Yeah… they deserve a solid punch in the face.

• 
  Lukita (@Olukiitas) reported 53 minutes ago

  @Ubisoft Fix the language on Steam

• 
  p̴̛̛̱̳͉͈̼̌͑̓͐͒̏͗̐̐͋̚̕͝u̶͍̎re̸͊̽͒́͊̎͘͝͝͠ (@pure_Tx) reported 53 minutes ago

  @UbisoftSupport Fix the client please get the engineers onto it and show them the issue, Now like a game of chess I have made my move and I place you in Check, your move Ubisoft.

• 
  glitter (@gl1ttter) reported 53 minutes ago

  @Brentyfresh @NikTek Yes, the remake is a complete mess with a bunch of errors and cheap work and woke censorship, and Ubisoft is selling this slop for $70

• 
  Ricky | Save Physical Games! (@RickyWinsKO) reported 53 minutes ago

  @CrookedDe_light @voidstrudel Bro, you called me a liar and then wrote two whole posts proving my exact point. Yes, the game was delisted because the licensing expired. That’s the ******* problem. A contract ended, so the game disappeared from sale for six years. Physical copies would’ve kept working, circulating, and being resold that entire time. And no **** Ubisoft brought it back because they thought it could make money. Nobody said they rereleased it out of love and friendship. Fan demand and profit can exist at the same time, genius. You didn’t debunk a SINGLE thing I said. You just sprinted into my replies foaming at the mouth and accidentally made the preservation argument for me. Embarrassing.

• 
  Mazzeppa (@J_mazzeppa) reported 56 minutes ago

  @PlayStationUK I am glad Ubisoft made this game available on a physical release DISC, better than a digital code in a box, giving more options to consumers, but game is not complete on disc which creates problems for future preservation, we want DISCS with complete games

• 
  Blessed with the 'tism (@blessedtism) reported 1 hour ago

  @FabricateClaim I haven't touched an Ubisoft game after I was playing Assassin's Creed and got a crash in the middle of game 2 or 3. I lost about 30 minutes of progress, realized I didn't want to play it again, and then realized that I clearly wasn't having fun and should stop.

• 
  fat remont (@fatremont) reported 1 hour ago

  @Kangamoooo @chudofus It's a bug with Ray Tracing when you select custom preset. Just use Ultra or High (not custom) and it will work. Ubisoft knows about this issue for few hours now and are working on the fix