Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (65%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (5%)
- Game Crash (3%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Glitches | 2 days ago |
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Sign in | 3 days ago |
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Online Play | 7 days ago |
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Sign in | 7 days ago |
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Online Play | 7 days ago |
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Glitches | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported@Rainbow6Game @Ubisoft @UbisoftSupport genuine question. Do yall not care about your fan base or your game? Yall are so so so quick to announce something new but can’t fix the cheating on pc or console, or the fact that players using an elite controller are stuck in MnK pool…..
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bkairl18 (@kairl_brandon) reported@Ubisoft @UbisoftSupport plz fix Ur damn game and anti-cheat like ****. The amount of cheaters is ruining the game and not making it enjoyable anymore, the whole ranked system is ****** and messed up. DO SOMETHING ABOUT IT
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Anxsighety (@AnxsighetyX) reported@JezCorden @klobrille Believe this is a Ubisoft issue not a Microsoft one.
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Prospector (@NewsProspector) reported@Omegawyrm76 Too many services, too many points of failure. Questions that people will be asking if they buy the PS6 and they cannot play their games. 👇 Is it my internet that's down that is preventing me from playing my digital games? Is it PSN that is down that is preventing me from playing my digital games? Is it the online service that I have to log into to play a specific game (Ubisoft connect, etc.) that is down that is preventing me from playing my digital game? Is it an online service that the console platform relies on for authentication that is down that is preventing me from playing my digital games? The all digital future is not the answer for consumers.
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makiotto (@Maki0tto) reported@RavenMentore Unity will forever be the most Assassins Creed Assassins Creed game. It was a massive step up from the Ezio trilogy. But Ubisoft took a sharp lateral turn and conformed to the high praise and cash grab of High Fantasy Rpg, live service type gaming which altered AC indefinitely.
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Kaya Görgüner (@kaya_gorguner) reportedYou delete my reporting ticket for no reason. You share in game reporting system. It obviously not working! Nobody in your company dont care cheating pandemi in this game. I delete now never be back again.Never play an ubisoft game ever. @Ubisoft @UbisoftSupport @TheDivisionGame
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Abhiraj Singh (@Abhiraj_Singh17) reported@KindredBlade @TheAnnaji I think the first time they just worded it wrong. If they would've said it was a remaster then there would not be any problem. But the fact that they called it a remake and people already have a great precedent set by Resident Evil remakes just worked against Ubi in every way. I really want some insiders to tell about the quality of the recently cancelled version of the game. Was it bad enough to just outright cancel it? We still don't know what was the quality of the remake was. Also considering the recent changes at Ubisoft, I think they are more careful with the quality of their games now than they were before, and also they could be prioritising popular and profitable IPs. Which sadly, to Ubi PoP is not as profitable as their other IPs and they have very good examples with The Lost Crown and Rogue PoP not selling as well as they hoped.
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🧛♂️ (@nocte_ac_die) reported@duanebammage @Cross1Fox @OrdinaryGamers Yeah, that's a huge issue, especially with Microsoft and Ubisoft games. I just don't buy those they are just licence discs. Maybe if they are super cheap. The rest, you'd be surprised how many are actually fine. Especially cross gen games. They at least have an xbox one version.
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Bouquet! (@Fursona3FES) reportedubisoft and ea have a competition on which launcher takes the most time for me to debug fix your ******* software oh my god
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WizDev (@WizardlyDev) reported@SlayzieVII Mostly due to Ubisoft crunch time leading to that specific issue. The pacing has more of a finished and cohesive start middle and end. Origins lingers so much and you have to find an alternative motivation to force yourself to engage.
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Alex (@Alex_the_ru) reported@UbisoftSupport Problems with orichalcum. Missions do not appear with him, and the merchant has a timer of 00:00:00. The Internet is available, the account is connected, the Ubisoft overlay is working, the Helix store is working. But the problem persists in Steam natively, and even in GFN
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Dan (@DanMontgomery87) reported@TheGameVerse And this is exactly the problem with Ubisoft, they’re literally the French equivalent of Naughty Dog, all they know how to do is remake and remaster existing games with very few new IPs
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America First 🇻🇦 🇺🇸 🇮🇱😺 (@magaman28) reported@madelineefry @MichaelKnipp Yeah I follow @heelvsbabyface and he has been exceptionally gifted with spreading the message that games are getting woke and the publishers are dying. 2025 was the worst year Ubisoft ever had. Xbox is slowly dying. We are seeing the gaming industry crash hard in real time, and it's sad.
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OddlyDeath (@OddlyyDeath) reported@Rainbow6Game @Makeship Meanwhile my basic *** curse words get me labeled disruptive and slapped with bullshit Go **** yourselves, Ubisoft. Your moderation is a pathetic ******* joke. Maybe that hacker shouldn't **** off maybe you sorry *** clowns should **** off instead. Fix your dogshit system
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Max (@Max81101137) reported@DanMontgomery87 @IGN Just saying I’m not buying any PS game ever again - or console, or bothering to fix my 4 broken Dualsense… or CERTAINLY not buying any Ubisoft game minus Rayman… but you already don’t own any digital game purchased on Steam, stores… even some physical games aren’t owned.
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RadVibe Gaming (@RadvibeGaming) reportedI am just so impressed with @Ubisoft with how they are so creative with bugs. On stream today I got stuck in game where I am not able to access map and leave the area. The only fix is to restart from old save which in my case is several missions prior. #gaming @assassinscreed
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MikeyDfromTN (@MichaelCuzzort) reported@Ubisoft why is your PC launcher still garbage? I canceled my membership because of crashing issues and compatibility issues. I came back for Black flag. And literally every 5-6 mins the game CRASHES! You all have to much money to be this ******
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Juan Jose 🇳🇬 (@verdolaga_8916) reported@Ubisoft Fix the servers! when i play R6 on pc the game leave me of the match, its so frustrating!
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Utherverse.io - $UTHR LIVE! (@Utherverse) reported📝 Utherverse Files Patent Infringement vs. Ubisoft Over Virtual Nose Tech Used in Assassin’s Creed Nexus VR & Eagle Flight Utherverse Digital, Inc. today confirmed that it has filed a patent infringement lawsuit against Ubisoft, Inc. and Ubisoft Entertainment SA in the United States District Court for the Northern District of California (Case No. 3:26-cv-06098). The complaint, filed June 18, 2026, alleges that Ubisoft’s VR titles Assassin’s Creed Nexus VR and Eagle Flight infringe Utherverse’s patents covering a foundational technique for reducing motion sickness in immersive virtual environments. The asserted patents (U.S. Patent Nos. 9,977,495 and 10,528,129) describe systems and methods for inserting a stable, static visual reference—most commonly a virtual nose—into a user’s field of view while the rest of the virtual scene continues to move. This approach addresses a well-known technical problem unique to head-mounted displays: the absence of the real-world facial reference points that the human visual system relies on for stability. Without such a reference, many users experience disorientation and motion sickness. In Assassin’s Creed Nexus VR, Ubisoft offers a customizable “virtual nose” comfort option. In the earlier title Eagle Flight, the game renders a fixed eagle’s beak in the lower field of view. Ubisoft’s own game director for Eagle Flight publicly explained the design choice: “With a VR headset, our eyes don’t see the nose anymore, and our brain is destabilised. In Eagle Flight, the beak allows us to bring back that simulated nose effect and give the required stabilisation to be comfortable.” Utherverse inventors Brian Shuster and Gary Shuster developed and patented the technology years before these titles shipped. The company has long viewed the widespread adoption of comfort features based on its work as validation of the underlying innovation.
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Max (@maximuswicks4) reported@assassinscreed PLEASE FIX A WORLD WITHOUT GOLD UBISOFT I JUST WANT DEADMAN SMITH 😭😭
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Adriano (@Adriano62110991) reported@ForHonorGame @Ubisoft Ubisoft store. The DLC appears in my Steam library, and I can launch the game normally through Steam. However, once I'm in-game, Arakure is still locked as if I don't own the DLC. Could you please look into this or let me know if there's anything I can do to fix it? Thank you!
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Hooley (@HooleyHD) reported@_goongala I agree but the only problem is Ubisoft servers suck and I get kicked from games with 2gb speed internet constantly and can’t rejoin sometimes
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GP游戏脉动 🎮 (@TheAnnaji) reportedIf Ubisoft insists on remaking their back catalog, here are 3 games that would flop so hard they’d go down in gaming history: 🔔Prince of Persia: Warrior Within Toning down the 2000s metal/edge ruins it for fans; keeping it cringes out modern players 🔔Splinter Cell: Pandora Tomorrow Live-service design would completely ruin Spies vs. Mercs 🔔Assassin's Creed 1: The gameplay loop is way too repetitive for modern AAA expectations That awful haircut 😖
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KillerZ x Ace (@ChesronKocsis) reported@digitalfoundry The problem is the fact that you still have to use Ubisoft Connect (which is a terrible launcher which does not even remember your login details). I want to play those game using the Xbox PC app so I can earn Xbox achievements and benefit from cross saves and Play Anywhere.
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16thHarmony (@16thHarmony) reported@DualBladeSteven @MoreLimitless And this means ZERO chance of these games going to game pass. And this is why Asha is very SLOWLY in the process of restructuring game pass. That will eventually be an archive service more akin to Ubisoft Classics. Steam is coming to take over from the Xbox store.
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Dr Fahrenheit (@Executor250624) reported@jonxler @ham_1500 @nurlowe_swints Eagle Patch isn’t for the freeze fix is the thing, most people these days undergo the freezing bug post October 2023 after Ubisoft made some server update iirc. Not sure if Eagle Patch has since included a baked in fix or not tho
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. (@Silva_costa_07) reported@TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
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Mortheous♿️ (@Mortheous) reported@Possumeforging @Ubisoft The issue is that I have is that the numbers they are using to justify it are massive skewed and not in the least actually HONEST about the topic. It's not "85%" digital to 15% physical. It's one of the topics we'll be talking about on tonight's #BitsandBones.
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. (@Silva_costa_07) reported@TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
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Alex Blackwell (@Commandant_Alex) reported@StormslayerDev This is when ubisoft was at their best. Loved this and broken bond. Sad they never got to continue into the shippuuden era.