Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 12: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 02:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (11%)
- Matchmaking (3%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dieppe
|
Sign in | 5 hours ago |
|
Tours
|
Sign in | 5 hours ago |
 Salvador
|
Sign in | 5 hours ago |
|
Calais
|
Sign in | 5 hours ago |
|
Bavay
|
Sign in | 5 hours ago |
 Chiclana de la Frontera
|
Sign in | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Timo (@TimoTweetss) reportedi don’t mind non-mocap cutscenes for small scenes and side quests, it’s normal not to have that everywhere, however the main story should ALWAYS be fully mocap… the real issue here is that ubisoft doesn’t create unique animations that “fit” each character, like literally no one does this pose in real life 😭 if they start making suitable animations that express each character’s personality id have less issues with their procedural cutscene system…
-
Abdichter (@tweakmen1) reported@PlanoGaming the problem are not the dlc´s. people hear ubisoft and **** their pants. the evil himself. stupid idiots
-
Sir Nordic (@Sir_Nordic) reportedIt's a *** and Assassin's Creed Black Flag Resynced night! Just need Ubisoft to fix the FOV or give us a FOV slider for #XBOX. @Ubisoft @assassinscreed #XboxSeriesX #ACBlackFlag
-
Eon | DATV & PL Spoilers (@EonTheMando) reported@TheHiddenOneAC There’s a glitch (that Ubisoft is working on) that locks PC cutscenes to 30fps. And Ubisoft committed the grievous, unforgivable sin of selling a bunch of entirely optional cosmetic microtransactions
-
Steven (@StevenWallaby) reported*downloads Assassins Creed 2* *Steam has to download Ubisoft' app* *Looks up password and has to pull up Google Authenticator on my phone to get into the thing* *authentication error, restarts steam* *opens game and nothing binds to my Xbox controller correctly* *uninstalls AC 2*
-
VodkaGreece (@VodkaGreece) reported@JaeGamez Honestly Ubisoft have their problems but the dynamic weather is unbelievable in AC games. Shadows was great but this looks even better.
-
Horus Lupercal (@XVIthPrimarch) reported@CommanderFemUnc The game is pretty good so far, in some parts even better than the original. The main complaints are about frame rate issues on PC but Ubisoft already said that they have a hotfix for that coming up soon
-
Ren (@Renathy_Prime) reportedBlack Flag Resynced launched at full price, a shop that sells gameplay advantages, the removal of modern day setting, among other issues, technical and otherwise, and it still did spectacularly well. Ubisoft celebrated by laying off developers. **** Ubisoft.
-
Teo_St14(πενταγνα) 🇪🇸🇧🇷☭▐┛ (@Filodemoto) reportedHey @TheHiddenOneAC what do you think about the lack of running and parkour with R2 in the game? I think it is a big major problem to bring back the original essence of the game and it kinda ruined it for me, do they (Ubisoft) know of this criticism?
-
Daniel P. (@XxSeriezxX) reported@Ubisoft **** your login
-
Sion (@blazedSion) reported@MadamSavvy @Ubisoft @assassinscreed they just need to fix..... every single thing else about their company
-
CrungoCyle 🏴🇬🇧 (@CrungoCyle) reported@TaibhseSD @khaliltooshort Bro it’s not a glitch, it’s Ubisoft being greedy bastards as always by using predatory tricks. Not to mention in-game pop ups for the store as I’m playing the game.
-
The Raven (@RavenMentore) reported@SiSierra84 I swear most of the "censorship" comments are from people who are either Ubisoft bots on a phone farm, or people who literally follow streamers or influencers. I could tell when people were use the words "stop complaining or shut It" , or it's just a game" it's like these people rinse and repeat themselves consistently and I'm actually laughing about it. If they can't handle the small details being pointed out, to large details, the problem is them, rather than the person posting so to say. These people can't handle a single detail being pointed out, so I'm actually deducing whether they have no ability to observe, analyse details, mechanics and everything to a tee, and really are just blind influencer followers. Just because I'm not going to follow everyone elses movements, I'm gonna do my own thing, observation, analysis, and detail structural break downs.
-
Timo (@TimoTweetss) reported@TheHiddenOneAC i don’t mind non-mocap cutscenes for small scenes and side quests, it’s normal not to have that everywhere, however the main story should ALWAYS be fully mocap… the real issue here is that ubisoft doesn’t create unique animations that “fit” each character, like literally no one does this pose in real life 😭 if they start making suitable animations that express each character’s personality id have less issues with their procedural cutscene system…
-
Schnitzel, the Radda man (@radda_vs) reported@YoshiTheOreo I get what you're saying here and the vast majority of Ubisoft's internal teams are against this stuff. They do complain about it and it doesn't always fall on deaf ears. Unfortunately as long as PC stockholders still have stakes in Ubisoft, censorship issues will persist.
-
Navaky (@NavakyW) reported@AkiraSoftFemboy The good news is for just £7.99 you can buy the assassins creed blackflag "resurface dlc" to fix this issue (ubisoft is in no way shape or form liable if purchase of dlc fixes issue) have a good day
-
Eamon (@EamonIrish18) reported@_Eternal45 @Ubisoft No problem 👊🏼
-
Jan Drelewski (@JDrelewski13996) reported@Ryze_Jones @digitalfoundry @Ubisoft Fun duct their games are usually decent, problem is they are boring af if you play 3 of them you can skip next 15.
-
Cpt Rusty (@rusty_cpt) reported@ThunderboItZeke To be fair, the issue is valid In a game franchise which has had incredible scenes that got mocapped For some reason, Ubisoft made this computer generated cutscenes which has the same Few poses on repeat just so they can add more cutscenes into the games.
-
Tebow (@MinEffortLive) reported@MADkurious Only issue I take is not with you, but the fact that Ubisoft did the thing where a single player game needs internet and a patch just to be made playable.
-
⭐⭐⭐⭐⭐ (@deadeyeoutlaw) reported@GTASixInfo Ubisoft always had the resources to match Rockstar; the problem is precisely things like that tacky mask, or the ridiculous and surreal hacking. If they had made a more realistic crime game, they would have fared better. They also need to improve certain aspects of their designs
-
tom barey (@TBarey24470) reported@chudofus It's not a glitch, just a Ubisoft game.
-
Kuefey (@Kris2K5) reported@lost_faithin @Ordovick @MichaelDoesLife it is because instead of sending ubisoft a ticket about this he came to the internet to complain about such a non issue that will ruin 0 experiences
-
BARON 1987 (@BARON_1987) reported@assassinscreed I use my psn to login with ubisoft it's not available oh well.🙄
-
James (@JamesBME2022) reported@kabrutusdeid It’s Ubisoft dude. dlc in games is nothing new, especially cosmetic packs. I bought the base game and am loving it. This is such fake outrage to try appeal to your base. Focus your anger towards real issues in gaming.
-
Bepboprobot (@Bepboprobot) reported@assassinscreed Please fix settings - DLSS Frame Generation not working properly (must apply manually in Nvidia App), 30 fps cap cutscenes if settings on max, no audio off for menu (annoying menu sound bling bling bling), Ubisoft Launcher is a pain in the ******* (after restart does not launch).
-
Mitchell Preston (@MPreston_13) reportedBEGGING @Ubisoft @assassinscreed to fix the subtitles in Assassins Creed Black Flag. Why are soooo many words just randomly capitalized in every sentence. It’s so weird and distracting.
-
fat remont (@fatremont) reported@Kangamoooo @chudofus It's a bug with Ray Tracing when you select custom preset. Just use Ultra or High (not custom) and it will work. Ubisoft knows about this issue for few hours now and are working on the fix
-
Baby Juju Jr. (@BabyJujuJr1) reported@PlayStation **** you for killing discs and **** ubisoft with their bullshit live service
-
Raven Blade (@ravenblad3) reported@MadamSavvy @Ubisoft @assassinscreed Worst part is 2 million bought the game. Shows majority don't care, as long as they get their fix