Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maubeuge	Glitches	6 days ago
Mexico City	Sign in	7 days ago
Cehegín	Online Play	11 days ago
Weimar	Sign in	11 days ago
Pessac	Online Play	11 days ago
Escalquens	Glitches	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  paatrickjane🇦🇷 (@paatrickjane) reported 6 minutes ago

  @Ubisoft fix the ******* launcher

• 
  Pouët (@Pouet2) reported 7 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

• 
  This Man, That Man (@VMajik) reported 8 minutes ago

  @Yappinfree @thiccdotexe @Wario64 Coming back to add that the main reason Ubisoft and EA could make so many dud games (other than having really popular franchises) is mainly Live Service money. EA has their sport games so they'll basically never go under unless they do something really dumb, but Ubi? Not so much.

• 
  Kołdrian (@ten_na_chmurce) reported 9 minutes ago

  Assassin’s Creed Black Flag Resynced Review: Ubisoft Did Not Ruin It After 26.5 hours with Assassin’s Creed Black Flag Resynced, I have completed 54% of the main story. I am currently heading into the mission “No Time for Tenderness,” but I have already seen enough of the world, combat, progression and naval systems to form a clear opinion. My rating changed several times along the way. After the first few hours, I gave it a cautious 7/10. Later, repeated combat frustrations and technical problems pushed it down to 6/10. Now I am moving it back to 7/10. The flaws have not disappeared. I have simply realised that, despite them, I am still having a very good time. Resynced cannot really be judged as a completely separate game. It is a remake of an older title, keeping the foundations of Black Flag while rebuilding its presentation and modifying several systems. Some of those changes improve the experience. Others feel unnecessary or actively worse than what they replaced. Most importantly, however, Ubisoft did not ruin Black Flag. And considering how worried I was before release, that is already a major success. A world that constantly pulls me away from the story I have spent 26.5 hours playing, yet I am only slightly beyond the halfway point of the main campaign. That is not because the game moves especially slowly. It is because I constantly abandon my intended destination. I see an unmarked island, a suspicious ruin, a burning ship, a treasure map or another small activity on the horizon, and suddenly the main mission no longer matters. I just want to see what is there. This remains Black Flag’s greatest strength. Exploration is not only about collecting icons. Some islands contain tiny environmental stories that exist almost entirely outside the main narrative. I found an abandoned smuggler settlement where the inhabitants appeared to have died from a disease carried by rats. On another beach, Spanish and British soldiers lay dead after a battle while pirates casually walked between their bodies, collecting whatever had been left behind. Elsewhere, I encountered a preacher praying in front of crude figures, an imprisoned dog and forgotten temples hidden on islands that were not clearly marked as important locations. These discoveries rarely lead to major quests or spectacular rewards. They do something more valuable: they make me curious. The world feels worth exploring even when the game is not promising a legendary weapon at the end. A visual remake that understands why this world mattered The new presentation is one of the main reasons I keep sailing without a destination. Black Flag Resynced looks fantastic. The tropical islands, dense vegetation, beaches, water, ruins and distant cities often look beautiful enough to make me stop simply to admire the view. Havana is colourful and lively, while sailing toward a new island during sunset can turn an ordinary journey into one of the most memorable parts of the session. This world was already designed around the pleasure of travelling through it. The remake finally gives those locations a visual standard worthy of that idea. The sea is not merely empty space between objectives. It is part of the atmosphere. The crew sings classic sea shanties while the Jackdaw cuts through the waves, weather changes around me, and the horizon constantly suggests another place to investigate. Even when I am not fighting, completing missions or collecting resources, sailing itself remains enjoyable. For me, that visual and atmospheric transformation is the strongest justification for this remake. Combat is still the biggest problem My opinion of the new sword combat became increasingly negative during the first twelve hours, and it has not improved much since then. The original combat was far from perfect. It was built around counters, executions and flowing between enemies in a rhythm that sometimes felt closer to the Batman: Arkham games than to a demanding action RPG. It could be too easy, but it was satisfying. Resynced attempts to modernise it with guards, dodges, heavier attacks and systems based around breaking an enemy’s defence. In theory, that should make fights more involved. In practice, I often find them less responsive and less enjoyable. There are moments when it feels as if the game has already decided an enemy attack will connect. I can move away or attempt a dodge, but the hit still lands. Edward can also jump onto tables, crates or elevated objects in the middle of combat and then refuse to move where I want him to go. At that point, I am not fighting the enemy. I am fighting the controls. Templar targets can sometimes be confronted through something resembling a boss fight, with the target repeatedly escaping during the encounter. I strongly prefer ignoring that approach whenever possible and assassinating them properly from the shadows. The new combat is not unplayable, and it is not difficult enough to destroy the experience. It is simply the one system that regularly makes me wish Ubisoft had stayed closer to the original. Naval combat still delivers Fortunately, fighting at sea remains far more satisfying. Naval battles can be genuinely demanding when the Jackdaw is not fully upgraded or when I avoid using the most powerful officers. Positioning the ship, choosing the right ammunition and surviving against several vessels still creates exciting encounters. Officers can provide enormous bonuses, perhaps even too enormous. One officer gives such a powerful benefit for a perfectly timed dodge that the Jackdaw can avoid almost all damage. It is an overpowered ability that can significantly reduce the difficulty of naval encounters. Even with that imbalance, I am still having a great time at sea. I enjoy the battles, boarding enemy vessels and upgrading the Jackdaw, although outside combat I often prefer simply travelling, listening to the crew and searching for another island. Apart from one convoy that began teleporting while I was chasing it, I have not experienced major problems with the naval systems. Less compulsory grinding, more optional grinding One of the better changes is the reduced amount of repetitive collecting required during a normal playthrough. Havana contained noticeably fewer chests than I remembered from the original. Progression and equipment upgrades also feel faster and more accessible. The game still encourages exploration, but it does not force me to clear dozens of nearly identical markers just to maintain a reasonable pace of development. I think this is the correct balance. Players who only want to complete the campaign and explore naturally can avoid a significant part of the old grind. Players who want 100%, every achievement or the platinum trophy still have a large checklist waiting for them. That is where heavy grinding belongs. The more controversial addition is a free battle pass shared across different Assassin’s Creed games. Standard activities award extra points, those points increase its level, and new levels provide outfits, currencies and other rewards connected not only to Black Flag, but also to games such as Assassin’s Creed Shadows. It does not require payment, and some players will probably enjoy having another progression track to complete. I do not. To me, it feels like an easy substitute for meaningful content. Instead of connecting a reward to a side story, character, secret or unusual discovery, the game fills another bar and tells me to keep collecting points. I would rather find a strange preacher on an unknown island, speak to him and receive a clue leading to a unique reward. That would make the item feel connected to the world. A battle pass makes it feel connected to a menu. The story no longer hits me in the same way The main story is currently one of the less interesting parts of my return, although that is partly caused by my own relationship with the original. I rarely enjoy repeating the same story, especially when I still remember its major direction. When I first played Black Flag as a teenager, the fantasy of pirate freedom worked much better on me. Sailing wherever you wanted, rejecting authority and building a life outside the rules felt exciting. Looking at Edward now, the story feels more juvenile than I remembered. He talks about freedom, but much of his motivation is simply wealth. He wants to create a better life for himself and his wife, yet despite promising to return after two years, he continues chasing money and adventure. That does not make him a bad protagonist. His selfishness and distance from the Assassin and Templar conflict are among the more interesting parts of the character. For a significant portion of the story, Edward does not care about either organisation. He is not driven by ideology or destiny. He sees opportunities and uses them to pursue his own goal. Playing as someone who becomes involved in this conflict almost accidentally was refreshing then, and it still separates him from many other protagonists in the series. The appearance of famous and partly mythologised pirates such as Blackbeard also gives the adventure much of its personality. The Animus replacement works, but I still miss Abstergo Resynced removes the old structure in which I could leave the Animus and walk around the Abstergo offices. I understand why many players never cared about those sequences, but I liked them. Walking through the company headquarters, reading additional information and temporarily stepping away from Edward’s life gave the original another layer of Assassin’s Creed atmosphere. The replacement involving Ego and the Raven is more interesting than I expected. I still do not completely understand what the Raven represents, and I do not want to guess whether it is connected to Desmond, another Assassin or something else. What matters is that the sequence briefly stopped me and made me pay attention to the narrative again. It works surprisingly well as its own idea. Even so, I still miss being able to physically leave the Animus and explore Abstergo. The old sections made the historical simulation feel like part of a larger world, rather than only an interface between missions and rewards. Bugs are common, but rarely disastrous I played the PC version on an Intel Core i5-13500, an NVIDIA GeForce RTX 4070 Ti, 32 GB of RAM and an SSD. Some kind of bug appears during almost every session. An enemy survived an assassination, stood up and continued as if nothing had happened. A convoy teleported while I was chasing it. Sometimes Edward performs the chest-opening animation but the chest remains closed, forcing me to repeat the interaction several times. I have also experienced problems with the game launching only as a background process. I could hear the music, but there was no accessible window on the taskbar. Selecting map markers can be unnecessarily awkward, while reloading requires holding a button and then confirming the same decision again. These problems are frequent enough to mention, but usually not serious enough to remove me completely from the experience. Most are small interruptions rather than game-breaking failures. They irritate me for a moment, then I return to sailing, exploring or completing another activity. The teleporting convoy was the most damaging example because it wasted time and resources. Fortunately, problems of that scale have been rare. Ubisoft did a good job, and I am happy to admit it Before release, I was worried Ubisoft would misunderstand what made Black Flag special. After 26.5 hours, I have to take back some of my earlier scepticism. Resynced is not better than the original in every area. The sword combat is less satisfying, several modern systems feel unnecessary, and bugs appear far too regularly. But when I look at the entire experience rather than its most frustrating moments, I am having a genuinely good time. The islands are beautiful. Exploration constantly distracts me. Naval battles remain exciting. The Jackdaw is satisfying to develop. The shanties still work perfectly, and the Caribbean remains one of the best worlds Ubisoft has created for this series. This remake does not replace every memory I have of the original. It gives me a very good reason to create new ones. I expected Ubisoft to complicate Black Flag, overload it with modern systems or simply fail to understand why people loved it. Instead, the studio delivered a good remake with several excellent improvements and a few questionable decisions. I can recommend it both to returning fans and to people experiencing Edward Kenway’s journey for the first time. It is not perfect. It is still Black Flag. And sometimes that is more than enough. Rating after 26.5 hours and 54% of the main story: 7/10.

• 
  monster_energy (@monster_gamin) reported 9 minutes ago

  @Ubisoft Fix your bugs in ac black flag please, I can't play for over 3 days now on my deluxe edition 👌

• 
  Strobe (@DragonBeast56) reported 10 minutes ago

  @UbisoftSupport my ubisoft account got hacked, the email was changed now i cannot login back into the account please help

• 
  . (@Silva_costa_07) reported 12 minutes ago

  @TheKingsMan95 @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

• 
  Mosso (@MossoLaa) reported 18 minutes ago

  @RalphyyR6 Mate this games finished learn to accept it la. Ubisoft seriously don’t give a **** cos the issues would of been sorted years ago

• 
  LIL BRANDOW (@salisbury418) reported 18 minutes ago

  @Shunkiroth Bro I bought rainbow six siege back in 2017 when I sold the disc version i still have it and I still play it now if Ubisoft shuts the servers down then what’s the point of having the disc yeah I lose my game but that disc will be worth nothing when servers go offline

• 
  @the real radiation (@RealRadiation) reported 20 minutes ago

  @assassinscreed @Ubisoft there’s a current issue with Ps5 for assassins creed black flag resynced where the trophy the memory of my memory won’t unlock, I’ve restarted my game over 10 times reloaded a save to get all the portraits again and hung them up and the trophy still

• 
  Tommy Gustafsson (@swecruze) reported 25 minutes ago

  @Ubisoft I’m on PS5 btw, fix this. The parkour needs a big overhaul to, Edward doesn't grab edges and jumps in the wrong direction every now and then.

• 
  publius (@realGorillaTape) reported 26 minutes ago

  @trichotome Snake never should’ve been put in r6 siege. He’s completely busted. Also, how about @Ubisoft @Rainbow6Game fixes the ******* cheater problem before anything else

• 
  Lumen Heijdendael (@LumenHD) reported 31 minutes ago

  @SynthPotato The biggest issue is the lack of mocapped cutscenes and production quality. Dialogue and characters are poorly written as well. It’s especially inexcusable with how big Ubisoft is

• 
  Zer01ne 🇲🇫 (@Zer01neDev) reported 35 minutes ago

  @victorygrove98 @8Lp3DSJCaRpPpcw @Tidux Most Games comes broken, EA Games comes with an Online checks, Ubisoft Games require Internet to be Installed. They did everything on purpose, up the DRM system itself.

• 
  MikeyDfromTN (@MichaelCuzzort) reported 37 minutes ago

  @Ubisoft Love it FOR 5 mins at a time in between crashes! And don’t send support it crashes on steam too and I have tried EVERYTHING to fix it. I can play ARC raiders for 8 hours strait leaving it running go to work come back and still running. From a small studio! Can’t run yours hmmmmm

• 
  Utherverse.io - $UTHR LIVE! (@Utherverse) reported 39 minutes ago

  📝 Utherverse Files Patent Infringement vs. Ubisoft Over Virtual Nose Tech Used in Assassin’s Creed Nexus VR & Eagle Flight Utherverse Digital, Inc. today confirmed that it has filed a patent infringement lawsuit against Ubisoft, Inc. and Ubisoft Entertainment SA in the United States District Court for the Northern District of California (Case No. 3:26-cv-06098). The complaint, filed June 18, 2026, alleges that Ubisoft’s VR titles Assassin’s Creed Nexus VR and Eagle Flight infringe Utherverse’s patents covering a foundational technique for reducing motion sickness in immersive virtual environments. The asserted patents (U.S. Patent Nos. 9,977,495 and 10,528,129) describe systems and methods for inserting a stable, static visual reference—most commonly a virtual nose—into a user’s field of view while the rest of the virtual scene continues to move. This approach addresses a well-known technical problem unique to head-mounted displays: the absence of the real-world facial reference points that the human visual system relies on for stability. Without such a reference, many users experience disorientation and motion sickness. In Assassin’s Creed Nexus VR, Ubisoft offers a customizable “virtual nose” comfort option. In the earlier title Eagle Flight, the game renders a fixed eagle’s beak in the lower field of view. Ubisoft’s own game director for Eagle Flight publicly explained the design choice: “With a VR headset, our eyes don’t see the nose anymore, and our brain is destabilised. In Eagle Flight, the beak allows us to bring back that simulated nose effect and give the required stabilisation to be comfortable.” Utherverse inventors Brian Shuster and Gary Shuster developed and patented the technology years before these titles shipped. The company has long viewed the widespread adoption of comfort features based on its work as validation of the underlying innovation.

• 
  Pouët (@Pouet2) reported 41 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

• 
  America First 🇻🇦 🇺🇸 🇮🇱😺 (@magaman28) reported 42 minutes ago

  @madelineefry @MichaelKnipp Yeah I follow @heelvsbabyface and he has been exceptionally gifted with spreading the message that games are getting woke and the publishers are dying. 2025 was the worst year Ubisoft ever had. Xbox is slowly dying. We are seeing the gaming industry crash hard in real time, and it's sad.

• 
  Dr. Masyer Tech (@HighNGamingNews) reported 46 minutes ago

  @werewookiee @PaulsGamingLive @klobrille Ubisoft issue but go on

• 
  DXB-KNIGHT (@DXBNIN) reported 46 minutes ago

  August is stacked, and most of it lands in the next six days. Here is what is actually confirmed versus what people are guessing at. CONFIRMED Aug 4: Final Fantasy XIV arrives on Switch 2 with a free trial, and its own separate subscription. Same day, Beast of Reincarnation, Game Freak's soulslike with no Pokemon in it, on PS5, Xbox and PC. Aug 5: Pokopia's first paid DLC, Bubbly Basin. Aug 6: Nintendo and Sony both report quarterly earnings. Take-Two follows on the 7th. Aug 7: Duskbloods network test selections go out. I applied, so this one is personal. Aug 13: Super Mario Sunshine joins GameCube Classics on NSO. Aug 20: Cost of Hope, STALKER 2's first major expansion. Aug 21-23: The Duskbloods closed test. FromSoft's first Nintendo exclusive in 23 years, with all screenshots and footage banned. Aug 21: Call of Duty MW4 early access beta, everywhere except Switch 2. Aug 25: Gamescom Opening Night Live, Geoff Keighley, roughly two hours, free everywhere. Nintendo, Xbox, Ubisoft, CD Projekt, Capcom and Bandai Namco are all confirmed exhibitors. Aug 26-30: Gamescom proper in Cologne. Aug 28: Elden Ring on Switch 2, delayed a full year so FromSoft could get it right. Same day, the COD open beta finally includes Switch 2. RUMORED, and treat it as such A third GTA 6 trailer around Aug 6. That comes from Tom Henderson reading Take-Two's habit of dropping marketing before investor calls, not from a leak. An Assassin's Creed Hexe date at Gamescom, from a leaker with a decent record. Ocarina of Time on Nov 12. ESRB rating filed, eShop page updated, and an amiibo dated to the same week. Circumstantial, but it keeps stacking up. Still no gameplay shown for a game Nintendo says is out this year. THE ONE TO WATCH Aug 6. Nintendo's quarter gets compared against the Switch 2 launch quarter, which was a record. The year on year numbers will look bad and the headlines will say sales collapsed. They did not. It is the same distortion that made June's US spending look down 21 percent when the first half was only 1 percent behind last year. Sony's is more interesting. Their quarter includes the disc announcement and an eight hour PSN outage.

• 
  Shimery (@ery_shim) reported 47 minutes ago

  @TimoTweetss i dont think that the absence of a main character is the main problem. the universe and the story was bad. you can't do an harsh dystopian universe where you play a resistance. with the ubisoft classic mindset that don't want to put restriction on player.

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  Alex (@FaultyR6) reported 47 minutes ago

  @SynthPotato Ubisoft is worse now than it has been they don’t know how to make a good story let alone fix their mistakes they just make more. Handful of AC games should’ve been a separate IP and they should’ve continued the original planned story for sure

• 
  Reinaldo Sanchez (@GenericGamer283) reported 48 minutes ago

  @TheHiddenOneAC LMFAO, did we really bully Ubisoft to get rid of ts? I'd be happy if it wasnt so embarrassing on their end, they must really wanna fix their reputation 😭

• 
  Prophet of providing providence (@Telepathic_hman) reported 49 minutes ago

  The cutscenes need to be locked 60fps, film grain and chromatic aberration disabled and then you got an INCREDIBLE beautiful game then, Ubisoft and EA have fixed these issues or had them on toggles at launches even

• 
  Jonah (@Gabbygomezfan) reported 50 minutes ago

  @testeage2021 Even after this first one, came out, Ubisoft ended making a sequel, but the problem is, the sequel is a party game, rather than having a another story mode, since the first one, and what do you expect, the Rabbids took over Rayman as a mascot for Ubisoft.

• 
  ghost (@smojier) reported 52 minutes ago

  ik no one is gonna see this but i have to let my anger out somewhere, 3.0 is dogshit. if you are not always playing with 5 you’ll lose 90% of the time. The game is ruined with cheaters and the anti cheat is non existent. Fix ur game ubisoft.

• 
  GP游戏脉动 🎮 (@TheAnnaji) reported 53 minutes ago

  If Ubisoft insists on remaking their back catalog, here are 3 games that would flop so hard they’d go down in gaming history: 🔔Prince of Persia: Warrior Within Toning down the 2000s metal/edge ruins it for fans; keeping it cringes out modern players 🔔Splinter Cell: Pandora Tomorrow Live-service design would completely ruin Spies vs. Mercs 🔔Assassin's Creed 1: The gameplay loop is way too repetitive for modern AAA expectations That awful haircut 😖

• 
  Emma the Emerald (@Emma_Swirl) reported 59 minutes ago

  @TenToesTerrence @dagger323 @XboxArchives Nah I agree with every word they said, R6 died when Patriots was cancelled and Ubisoft now parades it's corpse as live service mightmares

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  Typsy B34ST (@B34ST21) reported 1 hour ago

  @Ubisoft @UbisoftSupport FIX YOUR ******* GAME BEFORE US CONSOLE PLAYERS STOP PLAYING @Rainbow6Game! The Console/PC bug WASN'T ACTUALLY FIXED.

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  Makan Ansari (@MakanAnsariCG) reported 1 hour ago

  And then Ubisoft stole the whole thing from Prince of Persia for Assassin's Creed and made a broken money printing machine and I don't know why they just don't stop making it.