1. Home
  2. Companies
  3. Ubisoft Connect
Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 3: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 15% Online Play (15%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Missouri City Sign in 2 hours ago
Charleroi Online Play 4 days ago
Lille Sign in 5 days ago
Paris Sign in 5 days ago
Paris Sign in 5 days ago
Pierrevert Sign in 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • CyndoPointOh
    CyndoVsTheGame (@CyndoPointOh) reported

    @LurtGN So the whole ****** issue is that her kit was too good, lets rework her. Now her kits even ****** better a nokk still sucks absolute ***. Why does ubisoft still own this game

  • MaxAceJD
    Max Ace🌟JD🃏 (@MaxAceJD) reported

    @PersonthePerso2 ubisoft gotta make sure the franchise is still profitable, happend with crash bandicoot in 2017 and its happening with rayman now

  • DN010892
    Billy (@DN010892) reported

    Can we get rid of the awful Guillemot family from Ubisoft already? Their whole anti-Consumer practices and obsession with open world rpgs and live service have ruined Ghost Recon Assassin's Creed Rayman Prince Of Persia Rainbow Six Far Cry BG&Evil Splinter Cell Tom Clancys Brand

  • WinnerDefault
    Default (@WinnerDefault) reported

    @TimSweeneyEpic Ubisoft could have just lowered the price on both storefronts to resolve the issue and create a net benefit to customers.

  • HyunOfShedTwt
    Frankiestein of shedtwt⚧️ 💛🤍💜🖤 (@HyunOfShedTwt) reported

    @Blakehascake007 @RaymanGame @Ubisoft Are you stupid? For one you said preservation and this preserves it. Also no one has ever been arrested for modding their switch only those who sell it as a service. Also it only disables online features. I was on the fence on this game but all the gkc hate is why I'm buying it

  • Hmcy_
    Hmcy (@Hmcy_) reported

    Someone needs to have a serious conversation with Ubisoft about the state of R6… not only is there cheaters in day 1 of ranked we also can’t solo Q because voice chat doesn’t work… AGAIN. What is the point in having a whole 35GB update if you ain’t gonna fix bugs that have been in the game for longer than this season. Oh sorry I forgot they broke an already strong operator great work ubi !

  • xxjon54xx
    Jonathan (@xxjon54xx) reported

    @LinaLavendula (i.e. the base/original price can't be $15 on Steam and $10 on Uplay/Epic Games Store). The problem with this is that Valve takes a 30% cut of every sale, so if you have your own website and you'd like to make $10 off a sale of your game, you either have to not make as much 2/

  • merellionn
    merellion.SR (@merellionn) reported

    The original general direction of the game was beautiful and uniquely timeless. Who knows when we’ll get another competitive, top-down destruction, operator driven shooter, and Ubisoft ****** it all up. This game had the potential to be a 20+ year running E-sport, with the highest skill-gap in FPS, argue with a wall. I still believe maybe one day it can be saved but Ubisoft seems to be ignoring all of the most-obvious issues. Issues that a REAL dedicated team of maybe 20 people would be able to fix. (Hit registration, refusal to upgrade kernel level, dumb balancing) I could list everything that could bring the soul back but what’s the point if the owner of the IP is not listening.

  • romlib_
    Romlib 🎄 (@romlib_) reported

    @FightMeYoshimi @Nattie981 @KeyTryer Well SKG afaik is not about refunds in the cases of advanced payments, if that was the case I think it would be good. The issue with SKG is that it adds extra liability to devs while encouraging big publishers to act in worse ways. If I am say Ubisoft, what SKG is telling me is I should make every online game a free to play micro transaction or subscription filled nightmare, because that way I have no liability, as long as I give one month notice for closing the game I am good and also I didnt sell anything upfront cuz it was free so on one can complain. This sounds terrible to me. Id rather pay upfront for say call of duty, play it until the servers die down and then hope someone makes private servers if I ever care to play it again. In my ideal world legislation akin to SKG in spirit would be more about insulating modders from legal trouble, the gov archiving games the way we do with books for example to preserve their code assets executables etc for future generations, and also financial protections for people paying for services in advance.

  • GhostOfSparta1_
    𝙆𝙧𝙖𝙩𝙤𝙨 (@GhostOfSparta1_) reported

    @BespokePoint007 @coasiny @DualSenseNick Uhh you do realize they also added new things to the service right? They added Ubisoft+ and Fortnite crew and most likely already signed those contracts which didn’t allow them to lower it back to $20. Idk if ur being retarded on purpose or just ignorant.

  • ManWithNoPlans
    ManWithNoPlanz (@ManWithNoPlans) reported

    @capnjclaw @Ubisoft I'm sure if enough people buy it, it'll show interest in the IP enough to warrant a new game. Once a popular title ages quite a lot it, isn't uncommon for companies to remake it to see if interest is still there. For example- Crash Bandicoot The N-Sane Trilogy gave us Crash 4

  • PirateBL_R
    Brianna Reeves (@PirateBL_R) reported

    I believe the root cause of many PlayStation live-service problems stems from the closure of Zipper Interactive. MAG 2 BR at the height of Pubg & Fortnite? Easy. Ubisoft fumbling Tom Clancy? SOCOM can whet that appetite. There'd have been no need for Concord et al.

  • K1llerR6S
    K1llerR6S (@K1llerR6S) reported

    @freekywoo Did you have to login with ur ubisoft informations into some website or application?

  • anishmoonka
    Anish Moonka (@anishmoonka) reported

    Rayman is a little cartoon hero with no arms or legs, and back in 1995 he made Ubisoft famous. Then the company he built spent thirteen years acting like he didn't exist. Now that they're in serious trouble, they're bringing him back. He started out as a launch game for the very first PlayStation, dreamed up by a young French designer, Michel Ancel. He sold more than three million copies, a huge number back then. A year later, Ubisoft sold shares to the public for the first time. That early hit helped turn a tiny French company into the giant that would later make Assassin's Creed. His best years came later. In 2011 and 2013, he returned with two beautiful hand-drawn games, Rayman Origins and Rayman Legends. People still rank Legends among the best games of its kind ever made. It was finished and ready to launch on Nintendo's Wii U. Then Ubisoft held it back seven months so they could sell it on PlayStation and Xbox too. The people who made the game were furious. Ancel and his team posed for photos holding handmade signs that begged their own bosses to just let it out. One read "Release Rayman." Another showed Rayman crying, next to a single word: "please." Ubisoft said sorry by handing Wii U owners a free piece of the game. When the full game finally arrived that September, it still sold worse than Ubisoft hoped, and took years of re-releases to reach 4.48 million copies. That made it the best-selling Rayman of all time. And then he disappeared. That was the last proper Rayman game for over a decade. He got shoved into small phone games, while the screaming cartoon bunnies from his own spinoff, the Rabbids, blew up bigger than he ever did. They got so popular they dropped his name from the title and started teaming up with Mario. The bunnies alone have sold more than twenty million copies. By 2023, Rayman was a guest character you had to pay extra for, dropped into a game about the bunnies he used to fight. His creator quit Ubisoft in 2020. This past January, Ubisoft fell apart. In a single trading day its stock lost a third of its value, the worst day since the company went public in 1996. The whole business was suddenly worth about 616 million euros. At its peak in 2018, it had been worth 11 billion. Ubisoft cancelled six games and shut two studios. A few months later it reported the biggest loss in its history, around 1.5 billion euros. The team behind one of its recent, well-reviewed games had just been broken up after it sold poorly, and some were quietly moved onto this Rayman remake. Rayman Legends Retold survived the cuts that killed bigger games. The little cartoon who helped make Ubisoft a giant is now, three decades later, their safest way out, because when you are losing money this fast, nothing beats a game people already love.

  • RdHdSteppeson
    Red Headed Steppeson (@RdHdSteppeson) reported

    @20yoBoomer @HurtboxTV @Pirat_Nation Just lower the price on steam too? The issue here is Ubi wanting to use Steam infrastructure but charge Steam users more. Ubisoft could have lowered the Steam price, that would equally solve the complaint. They chose not to.

  • stikves
    sukru tikves (@stikves) reported

    @Pirat_Nation Summary A store with less features like GOG or UPlay automatically lose out when they are forced to ask the same price. If it is $50 on GOG and $60 on Steam, you can say "I get better service for $10" and decide accordingly It is $60 on both... Steam becomes a monopoly.

  • cubbies914
    chicago fanatic (@cubbies914) reported

    @X1seh @beef198819 @Ubisoft I’ve been champ for 17 seasons and it’s just fine. Have some fun, dok is broken but they’ll nerf it soon. Casino seems like a decent map, you people are just miserable

  • DirgousKains
    Kinda vibing... (@DirgousKains) reported

    @mahboi779668398 @ThingBeak @RWSstudios The problem is they agreed to steams rules this is not something they hid for ubisoft. Why agree to steams terms to then try and sell the game cheaper at another place? That looks like a ***** tactic to advertise on steam but make sales someplace else. Using steam for free.

  • CardiffClipper
    CardiffClipper (@CardiffClipper) reported

    @ac_daily_news Neutral atm due to how ubisoft has been with broken buggy mess micro games its hard to see them give what fans what and not think with there greed

  • X1seh
    💫 (@X1seh) reported

    @logan_r_smith10 @Ubisoft I Hit #1 7 times mate im Diamond since y1 I know what I’m saying and youre maybe Gold or Silver doka is broken! The Map is to big for Ranked!

  • Zamani_2Fresh
    Fr€$h Pr!nč€ (@Zamani_2Fresh) reported

    @Asopopout @Dirk_mp4 1 - I get you don’t get me wrong, however, the issue here is that PlayStation is literally practicing the same scummy practices as Ubisoft, 2K and EA. Make the same game with a different code of paint. They are basically asking us to pay premium price for the same product.

  • jmdagdelen
    John Dagdelen (@jmdagdelen) reported

    @oozecluez On the Steam Key reselling issue, I am on Valve's side. But on this Ubisoft one, it seems they were not selling Steam Keys AFIK

  • oops4041555
    404oops (@oops4041555) reported

    yk they could've chosen to leave the steam store, because they already know that players own rainbow six and let them play the game through their ****** uplay launcher terms are terms, dude let's talk about you, tim! you broke them, and then started crying like you were a victim of some abuse. you're a ******* billionaire, you're not a victim, you legitimately abuse the microtransaction system to trap people into a vicious cycle of spending money. if you have an issue, either bite the ******* bullet and forfeit what could possibly be pennies to you, or bite my *** and lock people out of paying for virtual dollars from the app, while allowing computers to pay for it. you have to pay for the services you use. 30% is perfectly ******* fine, tim. everyone does that. i will pay you 30% of my whole wallet for you to shut ******** up.

  • FruitLion3
    FruitLion (@FruitLion3) reported

    @SockTalking It seems to be falling into the same trap as Assassin's Creed Black Flag - this is their chance to tidy up anything wrong with the original, and instead they added more problems. Ubisoft is desperate, it needs to be said.

  • BobbyWesternTN
    Bobby Western Diving School (@BobbyWesternTN) reported

    @TimSweeneyEpic How much do Xbox, Sony, EA, Ubisoft and Nintendo take on their stores huh? It's all well and good complaining about their cut but my gosh does Gabe provide a better service than the pitiful Epic store.

  • Jonathan2134
    Jonathan.G (@Jonathan2134) reported

    I do know I sound like a broken record. But Ubisoft remove the Crew that cost money and digital copies of the video game and say oops never own the game. Other examples. Just because give them money you own nothing.

  • rpwbrowne
    Richard Browne (@rpwbrowne) reported

    In truth Microsoft would better be looked at as an EA or Ubisoft competitor than a Sony or Nintendo one. Quality day one premium launches with a subscription service on PC and XBox console. It's very hard to see an alternate path.

  • Dimah_bA
    Bt-7274 (@Dimah_bA) reported

    @barines_beard09 @Ubisoft You will like live service slop

  • Amazjnr6
    Bonk (@Amazjnr6) reported

    @Ubisoft @UbisoftSupport since yall clearly cannot solve the cheating problem, yall should refund stats from rolledback matches and also take the 2 week cap off of rollback

  • LouisWin_Hane
    Louis Win (@LouisWin_Hane) reported

    @TimSweeneyEpic Your platform is already 8 years old and you still haven't done a single thing to improve your platform and service. You had every chance and the money to do so. You decided not to put customers first just like Ubisoft and EA. Look where you all are. Steam is still stomping you.