Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 20: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (68%)
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Online Play (16%)
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Glitches (8%)
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Game Crash (7%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Domèvre-sur-Durbion |
Game Crash | |
 Aracaju |
Sign in | |
 The Colony |
Sign in | |
| Manthelan |
Sign in | |
| Taubaté |
Online Play | |
 Karlsruhe |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Codex Gaming
(@CodexTalks) reported
@HellMonkey88 @Ubisoft @NVIDIAGFN GOG no problem… STEAM no problem …
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French Fry
(@JakdrabbitMFZB) reported
@AskPlayStation only way to do so. Could you guys have made this any more convoluted because this is unnecessarily stupid and broken. I just want to buy some @Ubisoft #Rocksmith @foofighters song packs for the PS3. Is that too much to ask? 2/2
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Luiz Fernando Buck
(@luiz_buck) reported
@UbisoftSupport Well, well... unfortunately the issue is back again, now it’s happening even when I try the ubisoft connect, it eventually logs in but no R6 😞 I guess I will have to dig deeper
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H e l l M o n k e y
(@HellMonkey88) reported
@CodexTalks @Ubisoft @NVIDIAGFN Just seen the error code which is related to Ubisoft servers after a quick check.
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Adam Rouse
(@rouster2) reported
@scooterama @GemBearGaming The only issue with this is if it's on a pro sale and you use a non-pro account to copy / paste to a pro account you don't get the pro sale discount. I would love @GoogleStadia to support this directly. Same with Ubisoft+ games.
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Jeremiah Perkins
(@Jeremiahmperk) reported
@UbisoftSupport @Shadow99876 This just happened to me. I had grinded for really good runes too. Ubisoft username: jmp262 please fix this. I'm on xbox
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Windows 11
(@Angelo15172613) reported
@GeckoMCVR I swear if there is even the slightest problem, I’ll sue ubisoft
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Luka
(@katana409) reported
@UbisoftSupport I'm not registered on Ubisoft, to my knowledge. My Xbox gamertag is Katana409. The error I get is Ubisoft servers are not available at this time, or something along those lines.
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Codex Gaming
(@CodexTalks) reported
@Consigno10 I had this yesterday… I’m signed into my Ubisoft+ but every time I tried to play a new Ubisoft game it asked me to sign in again and again.. then this popped up Frustrating @NVIDIAGFN
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Alex | Camoh 月
(@camohmp4) reported
ubisoft devs having a genuine problem with elden rings success is the kind of **** i never knew i needed to see
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Shayan Hashmi.
(@shayan1ow) reported
@UbisoftSupport @UbisoftConnect @Ubisoft uae servers are not working on ps4, i start matchmaking on uae server but it connects to eu central since yesterday
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An industry insider
(@Hey83136333) reported
@SaiyanPride45 @Ubisoft The other day I bought that Elder Ring and I heard it ran best on PS4 so I bought the PS4 version of the game on PS5 ! and it holds its frame rate but on PS5 X series and PC their were huge problems with FR consistency but PS4 has a slightly lower resolution and runs fine madness
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Mario Lončarević
(@MarioLonarevi1) reported
@FarCrygame @UbiGamesHub Ubisoft should fix tank driving because it is disastrous.The tank has huge limitations, practically everything bothers him, he can't knock down even a small tree, the fence on the road as well. Far Cry 6tank driving is a disaster.
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David hughes
(@2misses) reported
@Ubisoft you need to fix assassin's creed Valhalla I'm getting pissed off the the game keep crashing on me. I'm running a rysen 3700x and a Rx 5700 the game shouldn't be crashing all the time.
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Kutta
(@KuttattuK) reported
@Rainbow6Game p0ize_poseidon cheating on Ranked. Please fix your **** Ubisoft
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Rat
(@Goatatouille) reported
@Syzzzr They can I don’t think they see it as a major problem unless Ubisoft tells them it’s a issue
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Raven
(@spruebox) reported
Well Ubisoft are *********. Couldn't be assed to put AC Syndicate and AC Freedom Cry on sale on Steam, but NO such issue on Humble Bundle today. Outside of DLC for games I own, I will never buy another Ubisoft game. Good job.
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Rick
(@Rick92647) reported
@watchdogsgame the first version of Watch Dogs is dead. No online multiplayer access. Support is asking for proof that its NOT a local issue.Simple solutionPlay your game on a PlayStation console. See if the multiplayer mode works for you. (Ubisoft does have a Ps4 console right)?
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Isaiah st.cin
(@GraveSoul87) reported
@DyingLightGame Screw you and your garbage game you are now in the same category as companies like Activision Ubisoft and gearbox you like to destroy your own games and release broken messes you will never receive a penny from me ever again cutting all ties and I hope eventually you go bankrupt
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beans🇺🇦
(@BIGBRUHBEANSS) reported
Tried to play ghost recon wild lands with a homie yesterday and it just wouldn’t start up. Super good pc and did everything everyone online was saying to fix it and it wouldn’t fix. Ubisoft is just so annoying. Luckily far cry 5 is working, first time playing a far cry game
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✨Amaz Cosplay✨
(@megabethbob) reported
@Blutkatze i mean they're not ubisoft. theyre an independent company. they can't afford to scrap making that, nor should they. the issue is ubi tasking them with making the male version, not female.
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CA
(@ChefConstantine) reported
@CALAXANAS @TheDivisionGame @UbisoftSupport Dude no we are talking about the effort to fix games. And while Ubisoft has multiple "studios", theyre overall business focus is on microtransactions. Can confirm to you that. They're not going to invest ressources to fix a game that has around 3000 players live internationally?
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Jack
(@newt__noot) reported
@shalalashaska the cardinal sin is becoming a ubisoft live service game
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blitz
(@Anuj50227967) reported
@Progressive_Vet @MilesDompier Ubisoft again has poisoned the well with their fake RPGs . Literally every rpg mechanic is their game is in service to their monetization scheme . Level gating loot etc etc . They're not fine tuned rpg mechanics they're road blocks .
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Cameron hill
(@camyahman) reported
@Com_Raven Don’t act like Ubisoft devs weren’t critical of Elden ring. All devs are subject to criticism, if we are going to focus on anything let’s keep the energy on personal attacks and the issues many devs face within the company. Your mad about something trivial
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Jeremiah Perkins
(@Jeremiahmperk) reported
@UbisoftSupport @Shadow99876 This just happened to me. I had grinded for really good runes too. Ubisoft username: jmp262 please fix this.
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Raymond Monaghan
(@RayMonaghan86) reported
@MelonieMac Not seeing a problem with what you said. Games are meant to innovate right? So if Elden Ring reinvigorates the open world genre, that's a great thing! It's been made so tired things to the likes to Ubisoft.
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An industry insider
(@Hey83136333) reported
@SaiyanPride45 @Ubisoft It seems despite the high talk of PC these days it still has its own types of problems
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Konixito 🇫🇷🇮🇹🇺🇦
(@Konixito) reported
@UbisoftSupport it would be good if you FIX Ubisoft Connect one day because playing with 30fps is worse than playing cheaters. I didn't think there was anything worse than playing cheaters !
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Nomad
(@J6Shot) reported
The biggest #Ubisoft problem have a name, it's a Franch name and Y is The First symbol, followed by V, E, S