Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (62%)
• Online Play (19%)
• Glitches (9%)
• Game Crash (8%)
• Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Tignieu-Jameyzieu	Glitches	3 days ago
Bhopal	Online Play	3 days ago
London	Sign in	3 days ago
Paris	Sign in	4 days ago
Oelde	Sign in	8 days ago
Buxton	Game Crash	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  El_riccia (@ElRiccia) reported 3 minutes ago

  @Rainbow6Game ok, solid's gadget is definitely bugged, yesterday 0 enemies and instead there was 1, now 1 enemy and there were 2, ubisoft fix it @UbisoftSupport

• 
  .lollmaoeven. (@Necro_Kn1ght) reported 3 minutes ago

  @snacks_fruity2 People want games that are basically movies when they could just watch a movie OR they want the game to be as easy as a Ubisoft title but nobody ***** with them so they play any other game and then make their lack of skill everyone else’s problem.

• 
  Rowan Kyle (@KyleRowan11331) reported 6 minutes ago

  @nerdx_inked @hard8_times Yeah. I coded this Windows and its updates that cause a crash. I created these launchers like RGL and Ubisoft Connect that logout all the time over and over again. I coded EA app that works like **** while launching Battlefield 6 from Steam and cannot even update properly

• 
  Mr imperialist (@TheImperialist7) reported 7 minutes ago

  @Ubisoft please fix your damn esport SWAT game, I don't want these cod bros contaminating my fandom.

• 
  dadddydark (@dadddydark1) reported 8 minutes ago

  @UbisoftSupport I am having an issue where I cannot open the ubisoft connect menu in Siege. (See provided video) I am playing on pc and I've tried verifying the game files, reinstalling, and clearing the cache in the ubisoft launcher. Can I please get some help fixing this?

• 
  Sassá (@jotavesarm) reported 12 minutes ago

  @JezCorden It makes no sense to take away benefits. That's a clear rule of the business world; you shouldn't worsen your service, but rather create something more accessible. Want to resurrect GP? Create a tier with Xbox Day One games and remove Ubisoft+, EA Play, Fort Crew and Cloud.

• 
  NatJR (@NatJR85037) reported 12 minutes ago

  @ToduBaliBen @TheHiddenOneAC I couldn't give a **** how it was financed in the same way I don't give a **** that Ubisoft now has middle eastern money attached and the problems that poses. Stop with the fake outrage.

• 
  snowdreike (@snowdreike) reported 13 minutes ago

  Hey @Ubisoft It's almost 10 years since the last released proper @Trackmania game (that wasn't a live service game that is*) Trackmania² Lagoon. Still nothing to announce for the future of this licence ?

• 
  🇮🇳IAMTHEKNIGHT (@Batknight47) reported 14 minutes ago

  @wojakcodes Ubisoft doesn't has story problem They have a story telling problem People like marc Alexis cote destroyed ac brand imo. Graphics and art direction have always been top notch but my god they need good writers back.

• 
  KetZal (@KetZalj2t) reported 14 minutes ago

  @RavenMentore Oh absolutely. The problem is that Ubisoft just one and done's it with their historical periods nowadays, even though some of them can be milked for more like they did with Ezio in the Renaissance. Not only that but we can expand into later events as well (again like Ezio did).

• 
  Garcia (@parafalrj) reported 18 minutes ago

  I'm having a serious problem and support hasn't responded yet, can you help me? Please. What happened to Ubisoft support? It used to be so good, they responded and resolved things quickly, and now it seems like they don't care about their customers anymore. @UbisoftSupport

• 
  Xylus (@Xylus19) reported 18 minutes ago

  @HatedDesign @HighNGamingNews @DestinLegarie I doubt cod is breaking gp. The issue is less players in cod because they've been bad. Not more people playing without buying.. Not that anyone plays for "free" everyone pays. The bundled subscriptions are the problem. Riot, fortnite, ea, ubisoft.. They cost the money.

• 
  Patton (@Patton_Heasley) reported 20 minutes ago

  @UbisoftSupport @ANNO_EN 25821850 is my case code I really want the issue fixed. The issue is changing the Xbox linked account connected to the Ubisoft

• 
  LeFlez James (@itzf1ez) reported 26 minutes ago

  UBISOFT FIX CHEATERS BRO, THEY ARE BAD AGAIN @Ubisoft @UbisoftSupport

• 
  Casual Boy (@CasualBoy007) reported 31 minutes ago

  @thephukdi I thought this guy was smart, no he is an Idiot. If your product has issues then improve it. UBISOFT which is such a big studio is giving flops after flops. Your game should meet western standards.

• 
  ghost (@Ghostwriter260) reported 31 minutes ago from Ibbenbüren, North Rhine-Westphalia

  @Ryangofett_2490 @deathstarweapon But that's not the ubisoft developer problem either, which looks completely different with them

• 
  Phantom Foxx (@PhantomFox89) reported 39 minutes ago

  @Rylanthehobkin @TheGameVerse @Rylanthehobkin , It would appear to be real. The post states Far Cry 7 is going through "development hell". As we know Ubisoft is a dying company. Recent stock prices dropping by 35%, mass workplace unrest, and rumors of Tencent making a bid to acquire the company. It is likely causing delays and other issues with a large project such as Far Cry 7.

• 
  DanX (@X64611488X) reported 39 minutes ago

  Hi @UbisoftSupport @Ubisoft @UbisoftLatam, my case #25821051 has been 'In Progress' since March 30th with no resolution. I'm unable to make purchases in the Mexico store (Error Sigma 4) despite having 2FA and correct billing info. Can you help me speed this up? 🇲🇽

• 
  archie (@archie72027) reported 40 minutes ago

  @UbisoftSupport @assassinscreed hey ubisoft support, i requested a manual review on my case and threatened a complaint about your company through signalconso about the problem i have and i have been granted my wish of a manual review but it has been over a week now and i have still got nothing. case 25811364

• 
  Ramon Powell (@crnbread) reported 41 minutes ago

  @TheDivisionGame Kindly be advised me and some fellow agents, are unable to sign into our Ubisoft accounts.. I have created almost 6 tickets with support, issue unresolved. It started on Monday, still occurring now.

• 
  Atomni (@Atomniii) reported 41 minutes ago

  @UbisoftSupport @Ubisoft Hello Ubisoft! My account has been banned for about a year now for a TOS breach when i had sent you guys a letter asking why i was banned since you wouldn’t reply on your website you told me that i got banned for cancel glitch pt.1

• 
  azarvs (@azarvs01) reported 42 minutes ago

  @UbisoftSupport 2/6: The issue started after buying the "Battle for Brooklyn" DLC on Steam. Suddenly the game wouldn't launch anymore, it kept asking me to re-link my Steam account to Ubisoft. The base game worked fine for years before this.

• 
  TheDiablix (@TheDiablix) reported 48 minutes ago

  @DarioColon1 @exocetr @EndymionYT No. That's literally just what occurred. Ubisoft claimed Shadows did well, all the while as soon as it's first month of sales was done they kicked selling everything into overdrive and got into legal trouble for lying to investors and loan companies over their quarterlies

• 
  Dachi (@MrDachi87) reported 50 minutes ago

  @skoutintheskies @Randall85850773 @JoeFromSeattle1 Unfortunately, with some games it uses different extensions. To play games like Overwatch 2 and Crash Bandicoot, you have to download Battlenet, but also Ubisoft and EA make you do this too, not only on Xbox App but on Steam too.

• 
  M. (@ikkisooo) reported 50 minutes ago

  @UbisoftSupport @assassinscreed Dolphin error in all of my ubisoft games? Is there a fix deployed??? It has been 2 days now?? @UbisoftSupport

• 
  ✨It was Tifa✨ (@Wally443) reported 52 minutes ago

  @acursedhalo I didn’t mind games like Odyssey my only issue with them is they just never felt like AC games to me. It almost felt like Ubisoft wanted to make its own rpg series but didn’t trust that it would sell so they fused it with their biggest franchise.

• 
  Aryan (@Ah__ryan) reported 56 minutes ago

  @PHO3LIX_ Ohh, okay , wow that makes so much sense , even the rouge prince of persia , has the exact same problem , even though it was only published by ubisoft , now we know , suffice to say you can't do anything about it?

• 
  ☠️Mad Skull☠️ (@Mad_Skull4) reported 57 minutes ago from Morrisville, North Carolina

  @Ubisoft I just recently downloaded this. I didnt load into it yet. But will be doing so soon. I currently have terrible cell service in my area. @TMobile must have issues because when I first moved out here it wasnt terrible. But recently its been the worst. I was better off with @ATT

• 
  Phen0menax (@phen0menax) reported 57 minutes ago

  @Ubisoft why has no one thought of making remastered versions of ALL the #SplinterCell games?? Y’all would be swimming in money and also doing us die-hard fans a huge service! #RemasterFisher #SamFisherReborn

• 
  te (@tedjiauw) reported 60 minutes ago

  @assassinscreed yo @Ubisoft give me my account back ive been trying to play creed n siege for 9 months and yall wont let me recover my ****. slow responding and bad service pls do better