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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (22%)
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Game Crash (10%)
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Glitches (9%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tremblay-en-France |
Sign in | |
| Dinan |
Sign in | |
| Buzançais |
Sign in | |
 Brugge |
Sign in | |
 Dubai |
Sign in | |
| Chatou |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Oosse
(@PaperlessWriter) reported
@InsrtCoins Not even sure what sub they're talking about. Do we have to have an Ubisoft account in order to start their games? Could that be what the problem is?
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Dhruv Dhindale
(@dhruvd08316059) reported
Hello @Ubisoft. @Rainbow6Game. do you uave any plans to fix the problem of keyboard and mousers present every single console match of rainbow six siege?... if you cannot find a fix maybe you could just add keyboard and mouse support on consoles..
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kaden 😵💫
(@77Kaden) reported
@Ubisoft when i try link my ps4 account to my xbox it stays level 0 pls fix 🙏
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XKrulis
(@JunkyardXKrulis) reported
@joelwebbr Had same issue as yours, but I have no idea how I managed to create account (probably because that was so traumatic, I don't want to even think about it). Just Ubisoft being Ubisoft
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Thomas Cox
(@ThomasC92634001) reported
@BungieHelp I'm tired of being weaseled multiple times a day @Bungie get your stuff fixed. It's every day. And don't say it's my internet cause it's your all servers. I have 0 problems from Activision games I have 0 problems from Ubisoft games..... It's your all's game that gives me problems
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Bailiff
(@Bailiff_) reported
@Ubisoft @Ubisoft just dance 2023 pairing of phones with the game is not working. When can we expect a solution to the problem? It was supposed to be great entertainment for the holidays and there is an embarrassing situation, the game for a lot of money worked just for a while....
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Carbon Roller Caco | he/him/HISS €(•{
(@CRollrCaco) reported
@Cdrumm5448 @YoungBob776 Except when the execs and devs have a clear disconnect in what they do. Which is certainly the case with Activision and the Crash N-Sane Trilogy as well as Ubisoft and anything Rayman related.
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𝐴𝑛𝑡𝑖☠︎︎
(@AntiClxne) reported
@Ubisoft @ForHonor @ForHonorGame Fix ur ******* services on your game I keep disconnecting every Time
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R6_player
(@R6playe64054722) reported
@JakeSucky @VarsityGamingTV @Ubisoft Nope, that wasn't the case. Varsity has this video series called "Hacker's replay" where he identifies sus hacker players. Ubisoft doesn't like that he exposes the huge cheating/hacking problem the game has. Yr welcome
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Juicer
(@juicermv) reported
Like, I get that they were trying to embrace the "broken" nature of Ubisoft games, but I think there's time and place to do that and that could've been sidequests.
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Kairu Yokai
(@KairuYokai) reported
@Rainbow6Game If you're a trophy/achievement hunter don't waste your time with this game. Ubisoft is the worst. Only company I know that doesn't fix their trophies / achievements when broken. Won't touch another Ubisoft game until they fix this.
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Dhruv Dhindale
(@dhruvd08316059) reported
Mouse and keyboard support would atleast help level the playing field. Playing matches on console is just utterly frustrating at this point and its very disappointing to see you not care at all about this problem. @Ubisoft @Rainbow6Game
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XxRazorxX
(@rjwilliams2001) reported
@Ubisoft So I just Upgraded to The Series X/S version of Watch dogs leigon and some of my operative have a glitchy Square as there mug shot is there anyway you can fix this? I have 3 screenshots of em
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Hatake
(@Jastine63365195) reported
@growtopiagame Fix your game Ubisoft, Getting Ercon for nothing but other spammer at cheater still can log in, specially In world "Start" bruh there are full of spammer bot and none of them getting Ban lmao. Fix Ercon bruh so many player can't play even me getting Ercon and wait about 1-3days
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aubs 🎄
(@GOTHMODER) reported
@starrdiver i’ve had it refuse my login credentials that were 100% correct on countless occasions, had it sign me out when i started up a game, seen it say i’m not connected to the internet when i clearly was. not letting me stay logged in. so many problems with ****** uplay lmao
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Supraa.
(@suicide_billy) reported
@UbisoftSupport I'm having connection problems with Rainbow 6 Siege. The game launchs but never links to ubisoft connect. Its been happening since the Christmas update. Please help!
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kristof
(@dutchangles) reported
@Ubisoft @UbisoftSupport : Requiring an internet connection and an email account to play Just Dance 2023 is a bug, not a feature. Pls fix immediately so that users can play the game they purchased without your enshittification of the experience via data-mining.
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Sonny
(@S3benj) reported
When will we get a new entry into the Trivial Persuit games @Ubisoft? Both versions are completely broken, and they’ve gotten repetitive.
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Cyd Vicious 🐀
(@AramintaCrisis) reported
Hey @Ubisoft I don’t WANT to reset my password. I just want to play a game. If my password is compromised, that’s my problem. Also I only have a damn password because you make me. I have no financial information on this account
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R6_player
(@R6playe64054722) reported
@JakeSucky Ubisoft is attacking his channel bc he exposes the terrible hacker/cheating problem the game has
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Adel Elnaggar
(@Elnaggar19) reported
@Ubisoft fix your login sh!t
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Hunter Barrett
(@B91099803) reported
@Ubisoft can you fix the friendly fire on r6 its hard to play the game when your teammates walk in front of you while your shooting. Also fix the crashing on playstation i keep losing mmr for my application crashing.
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Alessandro Leal
(@AleAlmLeal) reported
@Ubisoft let's talk about R6 fix deploy... Since the last update each quick match take above seven minutes to happen.
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Kairu Yokai
(@KairuYokai) reported
@Rainbow6Game Any other company would have fixed their trophies/achievements with the next update but not Ubisoft. It's been months and they've been adding new updates and seasons and gaining new problems and glitches which they fix right away but refuse to fix old issues
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zakxs
(@zakxs3) reported
@Ubisoft you seriously have to fix the sound of defused in r6 I can hear it right next to me but then it’s like 3 rooms away
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Nadir Latif
(@NadirLitAF) reported
@yaserawan It's just the bloated ones that are the problem (I'm looking at you Ubisoft). What this ended up doing for me is taking attention away from the great open ended games such as Outer Wilds.
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Black Elon Musk
(@Princeo76258533) reported
@FarCrygame @Ubisoft @UbisoftSupport When is a update coming out for #FarCry6 to fix the screen tearing on PS5?
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Deehar
(@itsdeehar) reported
@Ubisoft FIX YOUR GAME FIX YOUR CLIENT FOR **** SAKE
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yesss
(@PapaYesss) reported
@Rainbow6Game I love how you get banned for leaving one of your own custom matches especially when it’s an accident. This game is dumb as hell fix your trash Ubisoft
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Dj Rogue SniperX
(@arc3694) reported
@Ubisoft you really need to get better game devs for siege the game is still entirely messed up an bugged to hell your leak **** for siege is bugged where the game messes up an shows things that arent there Fix 1. Crashes 2. Bullet travel 3. Half your games you cant kill people