Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/16/2025 02:15

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (78%)

    Sign in (78%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (5%)

    Glitches (5%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaTrichūr Sign in
TurkeySamsun Sign in
FrancePontivy Sign in
NorwayAlta Sign in
ArgentinaLanús Sign in
EstoniaPärnu Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • hoorayfortodd27 Todd Chavez (@hoorayfortodd27) reported

    @robinshue18 @IGN Yeah, the problem with modern Ubisoft games is they’re too woke, not that they’re all huge empty spaces filled with 100s of hours of repetitive side quests

  • DesperateUnuf Desperate_unuf (@DesperateUnuf) reported

    @Ubisoft fix up your servers you dog *****

  • wormholeextreme Ian Chambers (@wormholeextreme) reported

    @Ubisoft One that isn’t glitched by the many issues associated with AC Valhalla? 🤔

  • TGriskirk Temoney GrisKirk (@TGriskirk) reported

    @momoexpressions Looking at it now, definitely. Compare it to other open world games, even most Ubisoft games blow it out of the water. What was there for mp ran smooth and felt great (which next to Vanguard and 2033, felt incredible), it just was content light, which is the main problem now.

  • lshiift Henrique Freitas (@lshiift) reported

    @UbisoftSupport @Ubisoft Where is the patch to fix the freeze every 10 sec? Practically an entire Season with this bug

  • Josh73776882 Jake Joshston (@Josh73776882) reported

    @UbisoftSupport My support ticket was the day October 13-14 after waiting many days I have not received a update I hate to bother you guys on here but I’m really worried I been with Ubisoft for 6 years and recently lost 600 Ubi coins to some error my case number is (17157723) :(

  • Apexistrash3 Nikko T (@Apexistrash3) reported

    @BlizzardCS Its been almost 2 weeks and no help when I had account issues with Ubisoft they helped me fix my problem the day I contacted them this is unacceptable

  • Shlaxxn Shlaxx’n (@Shlaxxn) reported

    4 games with cheaters in one day. Then we play a MXPL stack. Like @Ubisoft fix your ******* game. This **** is sooo *** rn.

  • francesco_mena Randor (@francesco_mena) reported

    @MidsizedMawile Ubisoft Milan is a different branch from Ubisoft France, so they shouldn't be having the same issues Ubisoft France has i think. But since the game has voice acting now, only time will tell of the voice actors got the short end of the stick, and i really hope not.

  • MSoapySage Matt (@MSoapySage) reported

    @CapFrameX Can imagine it's Ubisoft's system being broken, someone on their back end inputting numbers wrong etc.

  • transperth1592 Jesse Bennett (@transperth1592) reported

    @Rainbow6Game Oh look another ******* game ruined by someone hacking. ARE YOU @Ubisoft ever going to ******* fix the hacking in your games, or do you just roll in the money that hackers give you to continuously hack in your games? IT IS A ******* JOKE HOW YOU LET IT HAPPEN

  • RealTurniplord Rob Pitt (GamePitt) (@RealTurniplord) reported

    @MarcoPlayS07 Yup, those doing this probably think it's interesting and fun, but it just means that Sony will begin to lock down features and processes if they see that people can potentially use them to get around things I'd rather them find a fix for games like Syndicate then show Ubisoft

  • Sirnotbanndwulf Sir Dwulfgr (@Sirnotbanndwulf) reported

    @kessandra_ Yeah I dunno, ubi's counter seems broken. For eg ubisoft says I have 100% completion of WD2 and that I have played 10 hours. The number is closer to 150

  • kirowontmiss Kiro ₉⁹₉ (@kirowontmiss) reported

    @Ubisoft no one likes you and your service is terrible. give up and use an actual launcher.

  • PriesPlays Pries (@PriesPlays) reported

    game crash 4-4 match point, thanks @Ubisoft

  • SirLonecelot Sir Lonecelot (@SirLonecelot) reported

    @souIstyce What's really worrying is when I see fellow students simply not caring about the issues. Like, I even saw a girl saying she did not care about all the Ubisoft issues because it gave you a good "reputation". It's just messed up. It's like barely anyone want changes anymore...

  • JohnH___ZFG John Hager (@JohnH___ZFG) reported

    @WyldGade @Rainbow6Game @UbisoftSupport Oh it’s not dosing it much worse, it’s happens bc Ubisoft can’t manage their servers so when there are too many games going at once it slows down the servers creating lag

  • Vulixeee ANT✰ (@Vulixeee) reported

    i got another 2 day ban the same day i got unbanned… fix your game please for the love of god @Rainbow6Game @Ubisoft @UbisoftSupport

  • AGhostlySpydr Kyle Simcox (@AGhostlySpydr) reported

    @Logmey92 I don't think leaving neccessarily means trouble but IT is Ubisoft.

  • wetwestbee wetwestbee Never Broke Again (@wetwestbee) reported

    ubisoft fix your ******* servers

  • DiegoGe75979320 Diego George (@DiegoGe75979320) reported

    @Ubisoft Fix siege I get put in a game where teammates grief then one where my game and also teammates crash it’s the worst thing ever I’m boutta quit this game has became dogshit

  • hundotalk LockeOnTake (@hundotalk) reported

    nah i need @Ubisoft to fix r6 game keeps on crashing

  • onlyforcontest Uhhhhhh (@onlyforcontest) reported

    @TechDeals_16 The problem is it's a game made by Ubisoft

  • NINEty5k nines (@NINEty5k) reported

    @ICE__R6S @AthienoR6 Ubisoft overlay. You can disable it from the Ubisoft connect settings. It should get rid of your problems.

  • bflyblue Shaun Sharples (@bflyblue) reported

    @UbisoftSupport Hi. I have tried from the same from locations in other countries and get the same SSL problem so I don’t think it’s an issue with my local ISP. I really can’t figure out what is stopping 3 different PCs/accounts on my home network from being able to log into Ubisoft Connect :(

  • 0zzyyo Zach Osborne (@0zzyyo) reported

    @Rainbow6Game this game has so many awful bugs. @Ubisoft why add stuff to a game that has a mound of problems? Why not fix what’s wrong with this game? #RainbowSixSiege

  • radlerul Eduard Pițurlea (@radlerul) reported

    @Ubisoft @Ubisoft @UbisoftSupport well, not received as a gift, but bought. AC Syndicate which i cannot play on my PS5, cuz it’s broken, and you know it. When are you fixing it?

  • OrangGa88541459 Orang Ganteng (@OrangGa88541459) reported

    @growtopiagame hello Ubisoft, I found a glitch after server maintenance. Previously, I bought 1 growscan, and I put it in the world, at the same time as server maintenance

  • transperth1592 Jesse Bennett (@transperth1592) reported

    @Rainbow6Game How do I get killed by a Fuze puck that's over 20m away from me, going the opposite direction? HOW **** IS YOUR ******* GAME UBISOFT, THAT IT IS THAT BROKEN?!? Hacking at an all time high, bugs at an all time high, and the fixing at an all time LOW. ******* FIX IT

  • Food4ToK FoodForThought🔞 (@Food4ToK) reported

    @El_Belmondo @DJK1NG_Gaming Ubisoft has had notoriously bad management. Even studious with infamous crunch don’t have many explicit issues with leadership leaving. A push for 4K and higher fidelity does not call for leadership leaving, bad management does.