Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (59%)
• Online Play (23%)
• Glitches (14%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Montaigu	Glitches	5 hours ago
Hortolândia	Online Play	2 days ago
Fairfield	Online Play	4 days ago
Milan	Online Play	4 days ago
Teresina	Sign in	4 days ago
Mejorada del Campo	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MohSkinner (@MohSkinnerr) reported 4 minutes ago

  @Ubisoft You have games that crash a lot; try to fix them and resolve their issues. I can't play a game if you have problems with your games. Fix that; don't be selfish and only care about money.

• 
  HOOPS EMPIRE (@HoopsEmpire_) reported 10 minutes ago

  @176bpm That is where I disagree. Rockstar, through the release of the games they have given us to date, has built this hype naturally. They have the respect of the gaming community, enough so that they have virtually already broken even off preorders alone (according to reports) for a game they haven’t even shown gameplay of. It is that anticipated. Please let a studio like EA or Ubisoft try to do what rockstar is doing…ofc it won’t work. They would fail miserably, people would lose interest. People won’t lose interest in this. I also disagree that what they are doing is new or scummy. Having “ultimate editions” to incentivize preorders is something that has existed for a long time in gaming. And also a “trailer that you can only watch on Netflix behind a paywall” is a bit disingenuous…Netflix has 6 HOURS of exclusivity, not 6 days or 6 weeks. You could take a nap and just wait for it to come out on YouTube. It is also marketing! It’s not the game, it’s literally marketing for the game that they developed a partnership with the biggest streaming platform in the world to have a trailer for the game be on that service for 6 hours until it’s 100% free to watch. It’s just grasping at straws. Nothing they are doing is objectively wrong or scummy.

• 
  SilverBoarMedia (@AbcAbc347433) reported 11 minutes ago

  @TheHiddenOneAC It's not just ubisoft that suffers from this problem as well by the way, pretty much every RPG has felt early access and rushed if you're not a fanboi. Yes 'even' Cyberpunk 2077 and BG3 still has these problems.

• 
  Kitkat5335 (@Kitkat53351) reported 13 minutes ago

  @ThiccFilA_ Eh, honestly the merch splash screen I am not a fan od...feels too 'ubisoft' and the new enemies have a fatal issue - they clip through walls/buildings/platforms worse than older illuminate pre-fix

• 
  Wastelanderplayz (#WeWantDestiny3) (@WastelanderPlyz) reported 13 minutes ago

  @DefinitelyDabzy @itzTizzleYT Best Raiding veterens around imo. Creators can jump to other games you know. The fact D2 creators were chosen is a Ubisoft problem not a D2 creator problem. I say F*** it combine communities.

• 
  bishop (@puppyboybishop) reported 13 minutes ago

  @Alka_FPS so let’s break it down to “pull” an account you need some form of past or current login to the account or you need to have a rep at ubisoft pull them on average it’s about $300 per pull and rare to find a rep willing. you think that’s more likely than the name being bought??

• 
  𝐉𝐀𝐋𝐈𝟐𝟎𝟎𝟔® (@jali_06) reported 16 minutes ago

  @hergeleyim @TheDivMobile @UbisoftSupport Try unlinking both Ubisoft and Twitch accounts, then relink them and log out of both. Then log back in; this might resolve the issue.

• 
  Orcbolg (@killine01) reported 20 minutes ago

  @ridwanarvi Its kinda annoying that Ubisoft is still not fixing their Uno server issues. Its always like this on Uno streams. Glad they saved it on Pokajan

• 
  XANDER ||| VGen Artist+ 🧸👑🐔🌼🌱 (@XANDERcanDRAW) reported 22 minutes ago

  @Ubisoft so you're telling me, you'll locking my account because of multiple login attempts? I just booted up the stupid launcher today! and now all of my games on steam are worthless pile of junk? note: it's auto login by the way.

• 
  Olliezao (@bolly_olli58727) reported 24 minutes ago

  @Rainbow6_UK @Ubisoft can we please fix this rollback glitch. Its giving me rollback but elo isnt coming through and im losing elo im gaining through ranked games.

• 
  Monkey vs Shark (@kaeshi0) reported 24 minutes ago

  Haha... this is kind of what ubisoft was saying about 3 years ago and look at where ubishit is rn. These billionaire ceos never learn. GTA might be too big to crash but similar companies are in free fall because of shafting the consumer. It's a matter of time. Check on adobe

• 
  RealOscarMike (@RealOscarMike) reported 30 minutes ago

  @Okami13_ @Ubisoft still has to fix the loading screen issue for intel

• 
  Kai Cabero (@kai_cabero) reported 30 minutes ago

  65-70% of every founder, BD lead, and sales director I speak to says the same thing "We hired an agency. Spent months explaining our product. They nodded, took notes, and came back with leads who still didn't understand what we do." And in deep tech, AI, robotics, and SaaS this problem is terminal Because your buyers are technical Your product is complex And most salespeople can't speak the language well enough to get a $50M infrastructure company to take a meeting seriously So I built a process that removes that barrier completely I call it Strategy Map Selling Traditional sales: unclear expectations, 5 calls, endless back and forth, implementation feels slow, you're seen as a salesman Strategy Map Selling: prospects see clear deliverables upfront, two steps only - triage and onboarding, implementation feels immediate, you're positioned as a problem solver That's it No 12-step sequence No 6-month nurture campaign No hoping the prospect remembers who you are after call number 4 Triage confirms fit Strategy map shows the path Onboarding starts the clock Enterprise sales cycles that used to take 3-12 months compress to weeks Not because of a clever script but because clarity and structure move faster than persuasion every single time I've had conversations with C-suites at Fox, Samsung, Ubisoft, Avalanche & Lenovo None of those conversations happened because someone was a great salesman They happened because the infrastructure was right, the message resonated, and the process removed all the friction between interest and signed contract That's the whole game Comment the word "Strategy" and i'll send over a video showing how this system works

• 
  FinalBoss.io (@FinalBoss_io) reported 30 minutes ago

  You bought The Crew. Ubisoft kept the kill switch. That’s the whole live-service trust problem in two lines. Publishers spent years training players to accept "ownership" that expires the moment servers stop making business sense. Then they act surprised when people stop believing the next promise. Stop Killing Games matters because preservation isn’t just nostalgia. It’s a line in the sand on whether selling a game means anything after the quarter closes. If a company can take your purchase, flip the OFF switch, and call that normal, you do not own a game. You own temporary access with better box art. "Just trust live service" aged exactly how everyone with a memory said it would.

• 
  Sir Dwulfgr (@Sirnoobwulfgr) reported 32 minutes ago

  The problem with remaking the older Assassin's creed games is that most of what is there cannot be reused and as we saw with black flag resynced, most of the new stuff ubisoft adds is ***.

• 
  Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported 32 minutes ago

  @TheDivisionGame this ******* company seriously suck ***. It needs to be broken up and the IPs given to real developers because Ubisoft sucks ***. Every IP they touch they kill. Their only real talent is micro transactioning gamers to death

• 
  BluePhoenix (@benoski73) reported 33 minutes ago

  @NotOrionLMAO Totally agreed. 2000's era Ubisoft would've been okay for me. Not the company that puts live service slop out today.

• 
  Rhoam aka Mr. Duskblood (@RuneKingRhoam) reported 37 minutes ago

  @OnlyAfroGames I hate Ubisoft for a lot of things but their $2.49 live service sales are fantastic. That’s how I got into The Division lol

• 
  t0mify 🇺🇸 (@t0mify) reported 39 minutes ago

  @VarsityGamingTV Cause it’s a glitch, has to be. Ubisoft prob tweaking with the anticheat false detected a lot of people.

• 
  Slava Ryzhkov (@RyzhkovSlava) reported 40 minutes ago

  @GhostRecon @Ubisoft could you finally adress issue with game basicaly not able to Load if you trying to play on newer CPUs such as Intel 12-14 Gen and Intel Ultra 100 to 300 Series

• 
  Péter Né**** (@npeter91) reported 41 minutes ago

  @GhostRecon @grok What do you think, they will fix this issue with the CPU or its just a scam from Ubisoft again?

• 
  y (@yigitaky590) reported 43 minutes ago

  @UbisoftSupport After this connection problem, my account was hacked and I can no longer access it. Please help, it's been days! @UbisoftSupport @Ubisoft

• 
  Isaac bradbury (@Isaac24682) reported 44 minutes ago

  @Ubisoft For the love of everything holy please fix the bug that makes my xbox think it’s a pc I’M TIRED OF PLAYING AGAINST CHUDS😭

• 
  Otto (@OttoXXVI) reported 44 minutes ago

  @Ubisoft @GhostRecon Yo, can we get a fix for the 20min launch times for the game. On Steam if that helps.

• 
  The Raven (@RavenMentore) reported 45 minutes ago

  Calling long-time Assassin’s Creed fans “gatekeepers” is already dismissive enough. But when that argument comes from someone who has a commercial relationship with Ubisoft or receives paid/sponsored opportunities around its games, people are perfectly entitled to question the perspective being presented. That doesn't automatically make someone's opinion invalid. It **does** make transparency and disclosure important. Fans aren't financially incentivised to criticise Assassin’s Creed. They're customers spending their own money and asking why a franchise they supported for years has moved further away from many of the qualities that originally defined it. So portraying those customers as a “hate crusade,” “gatekeepers” or “engagement farmers” while having an ongoing professional relationship with the company they're criticising deserves scrutiny. A franchise can evolve. It can experiment. People can enjoy the RPG games. But “evolution” isn't a magic word that makes every creative decision immune from criticism. And if you're benefiting professionally from access, sponsorships, promotional opportunities or partnerships connected to Ubisoft, perhaps don't frame ordinary paying customers who disagree with the company's direction as the problem. Address their arguments. **Criticism isn't gatekeeping, and access isn't objectivity.**

• 
  RonninAu (@Ronnin_R6) reported 47 minutes ago

  @NBDY2k @Sh44dy @Ubisoft I lost 3 elo yesterday and got + 3 5x. Definitely broken.

• 
  Austin Bell (@Sh0wYaH0wda) reported 48 minutes ago

  Updating it first like especially like apps like Ubisoft or Steam or the Game Pass app or Xbox app whatever have you when there’s way more features and stuff on it then just the games or like Xbox my rewards were reset for the daily login to the PC app because of (3)

• 
  MorningSongbird (@AngelVa79919283) reported 54 minutes ago

  @jppheonix Absolutely, it's a borderline live service, but that's just kinda what the market is like. I think unless we get a massive influx of single player games for multiple years, that bubble isn't popping. That said, it could be much worse. Count our blessings Ubisoft isn't the dev.

• 
  Certified Mariners Fan (@colin_bader) reported 54 minutes ago

  @SIra_92 Classic Ubisoft overcorrection to a non-existent problem because people thought the first game was “too serious and broody”, but at least this one had a coherent message and themes unlike the disaster Legion was

• 
  Bray (@doofyr6) reported 55 minutes ago

  @Ubisoft @Rainbow6Game can you guys PLEASE fix your ******* anti cheat ranked is un ******* playable, every game someone is ******* cheating how ******** has it come to this? Like its as bad as ******* klar at this point. @fettR6S whats ur take on this💔