Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/03/2026 02:40

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (51%)

    Sign in (51%)

  2. Online Play (23%)

    Online Play (23%)

  3. Game Crash (13%)

    Game Crash (13%)

  4. Glitches (11%)

    Glitches (11%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomSeaford Sign in
NorwayOslo Sign in
MexicoLeón de los Aldama Matchmaking
FranceMarseille Online Play
BrazilFranca Sign in
United KingdomIpswich Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • grapetza Grape (@grapetza) reported

    Why is it that @Ubisoft is the only game company that I deal with consistent glitches and bugs when I play games? Of course every game has its issues but Ubisoft by far has it the worst in all of their games. Making games isn't easy but taking your time with them is.

  • Sliider3 BΞN 🎮 (@Sliider3) reported

    @Justen25 @Ubisoft @UbisoftSupport sorry to hear that. so this obviously is not an isolated incident for me. it must be a known issue at this point.

  • Renny2222 Renny (@Renny2222) reported

    @Ubisoft @Ubisoft Even Customer Service dun treat returning customers well. All lost games cannot be restored, even the account is re-created with the same email address. The company dun care for returning player or in-game purchases?

  • NephthysPhoenix 𝓚𝓪𝓶𝓮𝓲𝓴𝓸 (𝓐𝓵𝓵𝔂) (@NephthysPhoenix) reported

    Damn, Ubisoft, even your update is broken. #farcry6

  • Idelija2 Serbian Warrior 1389 🇷🇸 (@Idelija2) reported

    @Ubisoft Your stupid games don’t work with a controller on PC. Fix your trash

  • Dualityofinsan1 Dualityofinsanity (@Dualityofinsan1) reported

    @FarCrygame Yet still no fix for the insurgency missions. Right now I feel like a complete jackass for not learning from the all the game breaking bugs of AC Valhalla and buing another Ubisoft game. Stupidest thing to have to leave a platinum trophy hanging because of a broken game.

  • dillinsdead YoungTrashBoat 딜란 (@dillinsdead) reported

    @Ubisoft Fix far cry 6

  • Renz22222 Renz (@Renz22222) reported

    @Ubisoft It cost nothing to return a game to a customer who has paid for it.  Ubisoft dun care about you. Account was hacked so it was deleted  We have detected a login with your Ubisoft account from the following country and IP: Country/Region: Iran IP address: 92.***.***.197

  • Nova_Spion_ nova, kos and effect (@Nova_Spion_) reported

    I'm calling it now, when Ubisoft releases that new Rocksmith subscription service they're gonna C&D CustomsForge and other modding sites for RS2014

  • bayelrey80 bayelrey80 (@bayelrey80) reported

    @mzkjnky80 @TWTHEREDDRAGON I hear you but the problem is it’s a trend. Ubisoft, Capcom, NPD, even MS own fiscal reporting shows XB 3rd party sales are down. Not good.

  • Kabosusimp Kabosu 🦧 (@Kabosusimp) reported

    @Plerto_ @Rainbow6Game Plerto there is no hope. They don’t care. As long as Ubisoft is making money they see no problems

  • thobec136 Thorsten mit Borsten (@thobec136) reported

    @JBomzTweets @Ubisoft I mean does it fix for good or do you have the problem every time you open the game?

  • Vic_pel The Chevalier Rose (@Vic_pel) reported

    @NephthysPhoenix Is Ubisoft part of scandizzard. (Blizzard) is that why they are having problems?

  • jannison28 Jannison28 (@jannison28) reported

    @Ubisoft Please fix Ubisoft Connect... Every single time I launch a game (which I have on steam and your launcher is irrelevant...) It makes windows ask me **4 TIMES** to approve access to stuff. WHY IS THIS ALWAYS ONLY A PROBLEM WITH YOUR CRAPPY LAUNCHER?!?!??!

  • thobec136 Thorsten mit Borsten (@thobec136) reported

    @JBomzTweets @Ubisoft I have the same problem on my Series S but it does not stop eventually. How long does it take in your case to fix itself?

  • delmar_vat_hack Delmar Vat's (@delmar_vat_hack) reported

    @Ubisoft Dm for any kind of cyber security services_-_Hacking_-_ The contact below belong to Vat's_hacking Chat him up reporting your problem and get the solved with in an hour +14125416479

  • thobec136 Thorsten mit Borsten (@thobec136) reported

    @JBomzTweets @Ubisoft Seems they fixed it. I opened the game to update my Bandidos missions. Tested the weapon wheel and the problem was gone.

  • corngtg 💀 (@corngtg) reported

    @Clique3k just my personal opinion that the executives at Ubisoft simply wanna milk the game for money rather than trying to fix it

  • RememberShroud Wednesday (@RememberShroud) reported

    @UbisoftSupport Yeah so the game just crashes at startup with these drivers. No problem with 20.4.2 drivers. I did manage to fix it though. I uninstalled Uplay Connect and then restarted my PC and validated the game files and then installed Uplay Connect again and it worked

  • FlipBrainz BlueTickRedPill (@FlipBrainz) reported

    Did @Ubisoft end up fixing the bugs at the end of @assassinscreed Valhalla that render it broken and unable to complete?

  • PaulTassi Paul Tassi (@PaulTassi) reported

    @A_dmg04 yeah I mean it's kind of a joke but it's a real issue in the industry so I am curious. Ubisoft/Epic are open to it, Steam says no way, etc. Def can't see Bungie going down that road if I'm being honest

  • PapaSorah 🦥 Reid | PapaSorah 🦥 (@PapaSorah) reported

    @RidersRepublic Would be a fantastic game if it didn’t crash every 10 minutes @Ubisoft

  • Chuckforevver GamerForLife 🇨🇦 (@Chuckforevver) reported

    @Ubisoft I which when you used the “auto-drive” system in #FarCry6 oncoming traffic wouldn’t try to play “chicken” with your vehicle. Have to constantly grab the wheel to avoid a crash.

  • SainttWolf Saint (@SainttWolf) reported

    @AnchorMcDaddy @FURY_X77 Some developers don't do update or fix their games after launch. Props to Ubisoft for sticking with Breakpoint and making it better since it's launch in 2019.

  • yaboimichion by BᄂΛKΣ (@yaboimichion) reported

    @Sliider3 @Ubisoft @UbisoftSupport yeah I’m having the same issue. This sucks

  • nikkalotz Nikk (@nikkalotz) reported

    @Ubisoft at this point we getting a mf tonic trouble sequel before another rayman

  • Renz22222 Renz (@Renz22222) reported

    @Ubisoft It cost nothing to return a game to a customer who has paid for it.  Ubisoft dun care about you. Account was hacked so it was deleted  #TwitterPro We have detected a login with your Ubisoft account from country and IP: Country/Region: Iran IP address: 92.***.***.197

  • Sliider3 BΞN 🎮 (@Sliider3) reported

    @BruinswintheCup @Ubisoft @UbisoftSupport this bs never happened before, and ive been playing since the game released oct 8th. first time i load up after patch, right away im having this issue. its unrelenting, and its inexcusable.

  • chnylmz Cihan Yılmaz (@chnylmz) reported

    @UbisoftSupport So I was never able to see the Ubisoft login screen but then I went to the website and linked my Xbox account and it worked. This might be useful for the rest of the community.

  • piyori112 🐺ぴより🏂 (@piyori112) reported

    @UBISOFT_JAPAN @Ubisoft #RidersRepublic I'm playing with a digital copy of Xbox seriesX, and after about an hour of playing, it always stops, so I can't keep playing. I'm disappointed because I was really looking forward to it. Please fix the problem as soon as possible.