Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (56%)
- Online Play (22%)
- Glitches (16%)
- Matchmaking (4%)
- Game Crash (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hannut
|
Online Play | 12 hours ago |
 Heldenberg
|
Game Crash | 5 days ago |
 Paris
|
Glitches | 6 days ago |
 Sitten
|
Game Crash | 8 days ago |
|
Creil
|
Online Play | 8 days ago |
|
Dieppe
|
Online Play | 12 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Mallory (@ViiiRed) reported@_Deez_Games I think my main issue, how weird it sounds, are the many pirouettes Geralt is doing in combat. Why is he constantly doing a 360 when attacking?? Combat was never great, hope it's at least a bit better in remastered. Also, all the Ubisoft style question marks on the map, not a fan
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jh0rge (@jh0rge_) reported@justdancegame The real issue is that Ubisoft has zero competition, so they give us bare-minimum effort, no updates/fixes. They forced a broken live-service launcher full of lag and crashes, while stripping away core features like the World Dance Floor and downgrading Unlimited into JD+. (1/2)
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Grummz (@Grummz) reportedUbisoft FORGOT to include the GAME! Heroes of Might and Magic III, Complete Edition, was an empty box. The AAA publisher with massive QA departments and billions of dollars shipped a 23 kiloBYTE dummy file that errors out when you run it. It took them over 10 hours to fix it. People who bought the game were absolutely furious and reviews tanked. This is why people are mad at AAA publishers who act like they absolutely don't care about what they are pushing out.
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South East Asia Game Aesthetic (@SEAGamethetic) reported@Doonishsan @XilliaMainis Yes, it was made by Ubisoft Singapore. When Skull and Bones was in development, the game filled with internal issues both from goverment and Ubisoft which made a lot of people in Ubisoft felt sour
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Katashi🐢🃏 (@KatashiKujikawa) reportedJust want to jump in and say here that during the days where shareholders and investors weren't shoving their ******* tiny ***** into the mouths of companies like EA and Activision and Ubisoft their Dev teams had genuine ******* passion for the games that they made. So yeah, I don't see a problem with you hating GTA VI if it means we bring back the Glory Days of gaming where devs not only had actual passion for the projects that they made, but they didn't have a tight leash deadline that's set by some old geriatric **** who doesn't even know what ******** Sonic the Hedgehog is.
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David Phipps 🇺🇸⚔️ beep/bop/boop (@dragbug1) reported@seanaintsmart @jan_volad You seem to fail to understand the real issue. The issue is about ownership. Digital is fine, I like it better too, but per Ubisoft, and Sony, I do not own it. It's a digital license. I want ownership and I want to give it away or trade it or sell it. Get it yet?
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joackim lauridsen (@Virolykana) reported@Ubisoft most broken patch in division history, adds that teleport in from nowhere invisable and oneshot you, sound not working at al, builds suddenly doing 100 damage caracters getting deleted from buying cashshop items... how the F do you mess up this bad
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Nick (@Nicky2timesx) reportedHey @Ubisoft @Rainbow6Game two games in a row,invalid files error in round 3 or 4 of ranked. Files have been verified too.
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Jay (@M15T4J4Y) reported@WeezSays @LonoSG Not true for all of them. Steam’s own offline-mode FAQ even says games that use an external launcher often won’t start. You lose multiplayer, sure. But a lot of single-player titles still won’t launch if EA App, Ubisoft Connect, Rockstar, or CDPR’s REDlauncher can’t phone home. I’ve had that exact problem with Mass Effect Legendary Edition (EA) and Witcher 3 after the next-gen launcher got added. “Steam games play offline” is true for some Steam games. It’s not a blanket rule when the publisher bolted a second storefront onto the install.
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Jack Daedules (@daedules) reported@mrbootybandit_ Usually some kind of pysicis bugs. Like you hit something and it decides to be an astronaut, or the dead body decides to dance across the floor. The scariest is the ubisoft face glitch
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nug (𒈬)⚔️ (@nugnug101) reportedAlmost every studio except EA, Ubisoft and naughtydog (except their work on Crash) are better than Rockstar dude Capcom is several tiers above these slop manufacturers
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VI (@JulieD42957568) reported@snakeiter1 I bought Far cry 3, 2 weeks after they did an Ubisoft software update, and since then, the game crash after 5min. Impossible to play, like impossible eeee!!! It's been 3 month now, still not fix 😡 !!!
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cp (@cp12321) reported@Ubisoft FIX YOUR **** YOU TROGLODYTES
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Blackwolf_King42 (@Black_wolf_1978) reportedmodifier and walls thats not there buffing shotting cant hear the guns drones coming at you like we in legendary the game is trashed and cleaners taking control points not happening the icon for the pilot is on @divisiongameHQ @Ubisoft @Orkanos when all this going get fix
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PulpyGamesStudio (@KnightsF56749) reported@gladkyi_dmytro Yes, that's my problem with this ****. I want Steam to be an equal marketplace, I understand bigger companies have more $ to push marketing/more coverage, but this is an obvious playing favorites to clearly not make Ubisoft go through the same standards as solo devs for a launch.
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Jesus in Sneakers (@pxperman) reportedThese are actually valid observations that Rockstar should be looking to fix. They’re the industry standard when it comes to graphics and detail in gaming. There’s no way they should be allowed to get away with Ubisoft-type slop.
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𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported@TrillBill478 @Gen3D_Tech @vinibytez Then they should implement input based matchmaking so mouse & keyboard players just play together and as controller players and problem solved. Xdefiant did it and it was fantastic but unfortunately Ubisoft are just ***** ******* and dropped support for it.
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Misty ~COMMS OPEN 0/5 SLOTS~ (@Misterfan2000) reported@Ubisoft @RaymanGame Is this true or is it an error?
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⑨☄️ (@fcbniine) reported@OwlLunch The absolute biggest issue of anime licensed IP is the fact Bamco and Shuiesha hold a lot of them hostage, so you end up with a very ****** and cheap arena fighter from Bamco 9 times out of 10 Remember the Naruto games from Ubisoft? Yeah that ain’t happening ever again
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🏴 🐝GTAraj🐝 (@GTArajgaming) reported@darthv72 @TYPOGRAPH1C @XBOX Absolutely not, it's a possibility for them to yank it at any point. Licensing issues can have the game removed from stores, it shouldn't mean permanently removed from your library. It was unnecessary for ubisoft to have that much control
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Jonathan Craig (@uGVengence) reportedI am having issues updating information on my ubisoft account. I have made a support case and yall did get back to me. Now I need to update yall with additional information but your website is failing to load the case. @UbisoftSupport
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Amaze (@Amaze2174) reported@khaliltooshort It the game runs smoothly so what? Ubisoft charged $160 for a broken upscaled mess with Star Wars Outlaws. GTA6 runs at a native 1440p with no upscaling and seems to have a steady frame rate, I’m not seeing any issue
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FuzzyQuils 🇻🇦 (@FuzzyQuills) reported@BrodieOnLinux My guess is that Ubisoft's initial upload got approved then someone else managing the appID at Ubisoft uploaded a broken build afterward that didn't include the game files. (2/2)
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BJSwiss (@tnevis88) reported@Ubisoft can you fix the input detection on siege, please? I have nothing plugged into USB and it still says mnk detected. Its been a problem for too long
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p (@Mayman07723111) reported@SangheiliRipa @SeaDork @StoneMountain64 I mean regardless you think rockstar make good game or not,his point is more of downgrade/peformance issue of the game itself which is what happen to ubisoft that fans refer as "Ubisoft downgrade" which rockstar far from that stigma of downgrading the fidelity of the games
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Nitrix (@Nitrix79) reportedAlso he talked about how Ubisoft re released Heroes of Might and Magic 3 which I’ve never heard of and don’t care to learn more about on Steam for $10 yesterday and they forgot to actually include the game so you spent $10 for nothing. Then they had to fix it in an update later.
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Hush (@shushwave) reportedas a long time AC player it's crazy seeing Ubisoft actually fix design issues
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Lugames47 (@LuanRodrigueslg) reportedMy copy of Ghost Recon Wildlands is showing an error after the latest update: dialogue repeats endlessly, regardless of the language. I’ve already uninstalled the game and cleared the cache, but the problem persists. @UbisoftBrasil @Ubisoft
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Pirat_Nation 🔴 (@Pirat_Nation) reportedUbisoft has apologized after its new Steam release of Heroes of Might and Magic III launched without the actual game files. Instead of the full game, players initially received a 23.49 KB download containing only a dummy executable that opened a CMD Ubisoft acknowledged the mistake directly on Steam, saying: “The cause of the issue has now been resolved.” It then asked affected players to “fully uninstall and re-install the game.”
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kds_burner3 (@kds_burner3) reported@Emberheartgames Ubisoft is clearly on the campaign to remake all of their IPs. The problem with the Heroes franchise is that it's not their original IP, so there is no wonder that they don't know who is it for and what made the series successful in the first place.