Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (17%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (4%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Cehegín	Online Play	1 day ago
Weimar	Sign in	1 day ago
Pessac	Online Play	1 day ago
Escalquens	Glitches	1 day ago
Angerville	Online Play	1 day ago
Colombes	Matchmaking	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Omni (@Uhohhhsis) reported 44 seconds ago

  @Ubisoft DO NOT BUT UBI PLUS OR PREMIUM. They won’t even acknowledge or look at the support page. Highest upvoted issue and nothing no hotfix the entire weekend. Gross.

• 
  Vex (@TheDarthVex) reported 1 minute ago

  @DeathlyPrice And Ubisoft to crash and burn with it, finally!

• 
  ImmortalGamer (@ImmortalGamer89) reported 1 minute ago

  @Riskit4TB @Ubisoft @assassinscreed I have had any issue with it on my pc

• 
  AncientSwede (@AncientSweden) reported 2 minutes ago

  @Ubisoft @UbisoftSupport When is a fix for Black Flag Resynced coming out? it's totaly unplayable! #broken #patch1.0.4

• 
  Rose • 🏴‍☠️ Black Flag Resynched (@ellaplush) reported 2 minutes ago

  ''Your devoted Husband, Edward James Kenway.'' **** you Ubisoft I WASN'T READY FOR THIS ****. MY HEART IS BROKEN, AND IT'S YOUR FAULT.

• 
  QuothTheRaven, Nevermore. (@MrJoel_A) reported 9 minutes ago

  @assassinscreed @stevesaylor Yall need to fix the frame drops in Havana for those playing through Ubisoft connect

• 
  porkinscopilot (@porkinscopilot) reported 10 minutes ago

  @ZakkenKloot @JohanzelV None of the Ubisoft and EA games are Might as well fire up xcloud or check this game specificity some of them use Ubisoft backend with a uni login will work for cross save Tried this feature when I had Ubi+ works on supported games good. But without XPA or + you’d need to buy 2

• 
  Xīn Zǐshā (@wuxinzisha) reported 10 minutes ago

  JESUS ******* CHRIST. Logins don’t equal income for Infold y’all have got to stop talking out of your asses. If a live service game isn’t making money, regardless of if people are logging in, it won’t stay online. Ask Ubisoft about their live service game they shut down last year

• 
  MADkurious Gamer (@MADkurious) reported 13 minutes ago

  @xShephardx @Ubisoft This is what we call a worthy critique. The whining and anti-ubi complaints are so annoying, but pointing out real issues in a respectful and knowledgeable matter like this might actually influence change.

• 
  spiritmouse (@spiritmousee) reported 17 minutes ago

  @Gazz_54 Yup,and all the shills and bots are begging for people to stop. Acting like it's not working,every day,means it's working ;) Im not here just to keep physical games alive,I'm here to no longer support a company who hates me and doesn't appreciate the decades of me supporting them. Ubisoft can rot,Sony can rot, journos can rot, SBI can rot. I don't care. There will always be someone better to take their place.

• 
  แท็คซ์ Tax (@LegalizeTax) reported 17 minutes ago

  I doubt even Gabe could fix Ubisoft (because it's publicly traded)

• 
  Yorkshireneer (@awalmsley11) reported 20 minutes ago

  Ubisoft connect is honestly the shittest platform in gaming. Tried every fix including reinstall to get Assassins Creed Black Flag working but no, it just crashes before loading. Refund time I think.

• 
  ⧼⊰浪⊱⧽𝙉𝙞𝙜𝙝𝙩𝙨𝙝𝙖𝙙𝙚𝙍𝙤𝙣𝙞𝙣⧼⊰浪⊱⧽ (@Shaded_Ronin) reported 22 minutes ago

  @kittischmitti Hot take, the choices in Odyssey robbed Kassandra of having her own actual character at times, and thus when Ubisoft forced a choice the player didn't make it, it only made the disconnect worse. If I wasn't suppose to be a ******* ******* around Greece why give me the option Ubi?

• 
  Trollaria (@Trollaria) reported 24 minutes ago

  @TheGameVerse Now they should fix the greed/problem that uplay units and discount codes should not expire. Thats a reason why i dont buy black flag 2. They can have 80% of the price or nothing. Its their choice. I dont like to spend on greedy company’s.

• 
  shzwnn (@teuxaa) reported 24 minutes ago

  @rensela @Cloud9 @Ubisoft Im waiting for your proof then. And stop DDoS when you loose next time

• 
  Damien O'Brien (@DamienMagician) reported 24 minutes ago

  I don’t know if any other gamers have this issue. Every time I try to play a game that’s on Ubisoft connect it makes me reset my password each time then locks me out saying I’ve tried to log in to many times 🤬🤬🤬

• 
  DarkSirius (@The_Darksirius) reported 27 minutes ago

  @JamieMoranUK Lets not forget EA Play Pro and Ubisoft Connect where you can play those publisher's games DAY 1. Yeah, but Gamepass is the problem.

• 
  Nameless_Dolphin (@KriKrix11) reported 31 minutes ago

  @SynthPotato The key issue is that color banding can be so hard to fix ao they use slight film grain to migrate the color levels, see Ubisoft games skyboxes with film grain turned off, color banding almost all the time.

• 
  Jack-O' Oma (@Yoshinator) reported 32 minutes ago

  Classic Ubisoft. It's not that PC proved it, Steam is just that great of a service. GOG too, but Steam actually respects its users, unlike Sony.

• 
  Strikey (@NGStrikey) reported 32 minutes ago

  @janesmitish This is a problem Ubisoft has been doing also in resynced. You explore and at points Edward will say” must be what the letter was talking about” or something like that, and you havent even read the letter yet

• 
  BLSR (@xshblaser) reported 34 minutes ago

  @FabiannMorgan lmao people having problems on their own and blaming Ubisoft or the game

• 
  Fargo R (@cR4CKc) reported 35 minutes ago

  Turn off Dolby Vision in the Xbox settings if you have an issue where Assassin's Creed Black Flag resynced's graphics turn green and pink. @Ubisoft @assassinscreed

• 
  Andi's dumb pet (@StupidPumpTard) reported 37 minutes ago

  @Krekkov Yeah it sucks but I'm honestly just glad we even got a year 10, was so goddamn sure that with how Ubisoft is going they'd just can the game after year 9 At least they're prolly gonna fix it quick since we just got a 2h maintenance

• 
  👹Sinfulplayz❤️ (@SinfulplayZ) reported 43 minutes ago

  @TheDivisionGame @Ubisoft on the mission in warlords of new York Parnell won't spawn in for the boss fight it's glitched and I don't know how to fix it

• 
  Anarchist59 (@OnePieceofWax) reported 44 minutes ago

  @Ubisoft reboot the watchdogs franchise as the modern day assassin creeds story. Problem fixed 👍🏼🫡 hire me for more bomb *** ideas

• 
  Darknes (@Darkneskid) reported 45 minutes ago

  Hello ubisoft support, can i please ask for your help? I wanted to link a different play station account to my ubisoft account, but i can't do it, i tried to send a request in your page, but it says error every time i try to send it, where else can i contact you? @UbisoftSupport

• 
  Mortheous♿️ (@Mortheous) reported 50 minutes ago

  @Possumeforging @Ubisoft The issue is that I have is that the numbers they are using to justify it are massive skewed and not in the least actually HONEST about the topic. It's not "85%" digital to 15% physical. It's one of the topics we'll be talking about on tonight's #BitsandBones.

• 
  La Peppe / Adriana (@adriana_vachita) reported 50 minutes ago

  @IngasGold @puppycelebrity @SpIinterCaI As a contrast, I just finished the Mad Max tie in game which has a similarly dull ubisoft approach to its open world. However, that isn't really a fundamental issue: if that generic open world was able to interact with the game's core systems more it would a far stronger title.

• 
  Yorkshireneer (@awalmsley11) reported 53 minutes ago

  Right if this fix for AC Black Flag doesn't work im launching a chevauchee on @UbisoftFR. Frankly appalling launch. I can verify files, key is fine. Just crashes as soon as you get passed "synchronising achievements".

• 
  WolfgangMishima (@WolfgangMishima) reported 59 minutes ago

  @LegendaryYOBY When you put every major first party game into a subscription service on day one, I think it does devalue those games. Xbox is now giving us enough data to have that conversation. It’s great for consumers, but whether it’s good for business is another question. Ubisoft has its own problems. PlayStation doesn’t launch its biggest first party games into PS Plus on day one. Rockstar isn’t putting GTA VI into GTA+ on day one. EA Play Pro offers day one releases, but that’s PC only. Console EA Play is mainly trials, discounts, and older titles. Game Pass has been the biggest test of the day one subscription model. It’ll be interesting to see whether Microsoft sticks with it long term or changes course based on the financial results.