Is Ubisoft Connect down?
Some problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 24: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 02:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (23%)
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Glitches (11%)
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Game Crash (7%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toulouse |
Sign in | |
| Lubersac |
Online Play | |
 Glasgow |
Glitches | |
 Bergen op Zoom |
Sign in | |
| La Salvetat-Saint-Gilles |
Online Play | |
| Domèvre-sur-Durbion |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Vlad, not a vampire
(@vladalexan) reported
@EnjarGames I am in the process of writing about this issue. It is much bigger: Ubisoft is shutting down the online features for some older games and that will take away singleplayer dlc for the games, since it is server dependant.
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BionicBiscuit
(@bionic_biscuit) reported
@Rowby220 It always makes me laugh that Ubisoft have their own subscription service for 12.99/month
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Sannom Torment
(@SansNomPersonne) reported
@SchaefferAustin We'll see how it pans out in the future, but I think Ubisoft has money problems right now ? There is this bullshit, which feels like cutting cost, and then there is all the vaporware that is apparently, finally, coming together.
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Terrence “TrulyMad” Cua 🔜DevelopConf 🔜TwitchCon
(@TheTrulyMad) reported
@DexterityShow @VitalikButerin @Immutable I’m sorry but do you have over 30 years coding experience? No? Then sit ******** down. And the correct answer to the Ubisoft problem is to not have online elements to single player games. Notice I tried to be civil but your answer showed you for the shill you are.
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Koen Kist // Phoenix Star
(@PhoenixStarYT) reported
So if you have bought this game on Steam, if you spent your hard earned money on this, Ubisoft is practically taking the game away from you. This right here is prove that Ubisoft has no problem taking away any game from you, whether you bought it or not.
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Brandon Blume🎸🎶✝️
(@BrandonBlume) reported
@martijnfrazer It's because, as I understand it, the problem is not with Steam but with Uplay which is required whether you buy on Steam or not. Uplay is cutting off access. It's not uncommon for Steam games to require other launchers/clients/DRM if the publisher so wishes.
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TAGAP
(@PenguinDT) reported
@Noreia_96 @SkillUpYT Correct. Remember that Ubisoft uses always-online service uPlay as their main DRM on PC (on top of Denuvo, because Ubi always double-dips into BS). If you can't log in, you can't play.
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Cmdr Dracomenda
(@CmdrDracomenda) reported
@TacticalGrace_ @JoshStrifeHayes Ubisoft should be barred from doing business ever again and be forced to issue refunds to all customers. That's my opinion on this matter. Does my opinion mean much? No. But they'll never get another penny from me, nor will any of their partners.
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Ambro
(@ambrogaming92) reported
@CoraxGGstreams @ModernVintageG This discussion isn’t about Ubisoft it’s about moving to the digital future which, I generally agree with. The issue is DRM. When we “buy” digital, we don’t truly own our games and they can be shutdown or rendered useless at any given time. Right now physical is the remedy
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Travis Green
(@Mazahs696) reported
@GenePark I think the answer is don't buy any Ubisoft games digitally going forward, if you're on PC then don't buy Ubisoft games at all anymore. That's what I'll be doing at least, time to let it die. If other developers do something similar then that will show a larger issue.
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Nino 'Pac-man World 2 enjoyer' Calzetta
(@littlesocknino) reported
Truly DRM free digital games are just as valuable as DRM free discs! It's why I try to buy from GOG whenever possible. The problem here is that digital or physical, Ubisoft is forcing online requirements into games that don't need them, and that affects digital & physical equally
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Javier L
(@BasNorth) reported
@ChaosBahamut This is part of the problem, you are not purchasing goods, these licences are linked to the account and said account is owned by Steam. Therefore Steam enables Ubisoft to do this. It's all a matter of consumer rights.
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Thiago Melo
(@thiagom123456) reported
@ModernVintageG Tbh, this has not happened with any other company I remember. The problem isn't Digital Games on PC, the problem is Ubisoft
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Casey A.
(@badnewsjones) reported
@sentientsixp @MichaelKlamerus I’d have less of a problem with lgr making these compromises if they were upfront about it during their preorder phase, because I do understand that it was probably capitulate to Ubisoft or no physical at all. But they need to say that during preorder rather than hiding it.
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baklava enthusiast
(@johnny_4d) reported
@UbisoftSupport I know you'll read this, so here: I don't own any of those games you're discontinuing service for, but I will never buy an Ubisoft game again as long as I play. I will not pay for something that will be taken from me later without my consent. Reverse course.
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Sannom Torment
(@SansNomPersonne) reported
@Ianmangames @Raycevick Destiny 2 at least has the "excuse" of being a purely online live-service game, I can imagine those being harder to maintain. Here Ubisoft is throwing a lot of single player games into the void.
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Katieee120
(@katieee120) reported
from
Baldock, England
@Simpsons703 That's why I think Ubisoft aren't bothering to sort out the issue. Liberation didn't bring in a lot of money so they be like 🤷
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damnitlin
(@linsbullshit) reported
@casey_postma @xXLaMorte96Xx @Rainbow6Game ubisoft does read the twitter comments. R6 hasn’t made any improvements. They are releasing new key pieces when some cant even load up the game because of THEIR server issues. It’s chaotic, they need to get it together.
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radical™ doubt (pls 💉💉💉)
(@prophet_of_dark) reported
@dark1x If there really is a good reason why Ubisoft needs to get rid of these games internally (there most likely isn't) they should just give everyone AC3 Remastered for free that would solve the issue in this case.
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Poncho Dog
(@theponchodog) reported
@agret @GeneratorRexy @ChaosBahamut I have that for the switch... Haven't played liberation yet so is it an online only game they're shutting servers down for or just discontinuing it off of steam/Ubisoft launcher
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Brandon Blume🎸🎶✝️
(@BrandonBlume) reported
@martijnfrazer It's because, as I understand it, the problem is not with Steam but with Uplay which is required whether you buy on Steam or not. Uplay is cutting off access. It's not uncommon for Steam hames to require other launchers/clients/DRM if the publisher so wishes.
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Solid Wolf
(@SolidMetalGun) reported
@ubisoft @ubisoftlatam @UbisoftMTL "We think there is a fundamental misconception about piracy. Piracy is almost always a service problem and not a pricing problem,"
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Michael Scarn
(@scottatron17) reported
@QuiteShallow @SkillUpYT Listen, Ubisoft has issues but it is nowhere close to being as bad as EA or Activision Blizzard.... those MF'ers are in a league of their own.
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April Art Girl Brock
(@ApArtGirlBrock) reported
Wishing everyone using the ubisoft news as an excuse to brag about why consoles are better then pc a very, this is an issue of a company being greedy stop blaming consumers for things that are company’s fault.
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Martijn Frazer
(@martijnfrazer) reported
@dosmeow As I understand from @BrandonBlume the game requires UPlay and *that* service no longer provides access to the game. Still criminal though imho.
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Simba
(@jonesingsimba) reported
@Sawnik150 @Tsunami_Jurai @IGN I don't know or care who was involved. (Even tho I'm sure it wasn't EA as this is a Ubisoft game), my only point was you don't legally own games you buy digitally. On any store front that isn't set up like GoG (which has it's own issues sometimes). Which is the main problem.
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Andrew McGhee
(@AndrewM94610781) reported
@dark1x Hope you're going to highlight via DF John. Ghost Recon Wildlands is another Ubisoft game I fear is heading to defunct town due to awful server problems on PC locking out coop & the challenges, not to mention the store, & player stats have been reset to nonsense values.
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Sighduck
(@DiscussKing) reported
@ChaosBahamut This is a Steam problem as much as a Ubisoft problem. This is the inevitable fate of every single digital game. If it’s available physically, but the game physical.
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Comfortable Creatures 🦝🔞
(@LewdCreatures) reported
Oh look Ubisoft is pulling the plug on a bunch of online services which is completely killing... A single-player game. **** games as a service, **** always online DRM. Even **** games don't deserve this.
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Name
(@Name54984543) reported
@DrakeWingGaming @xdadevelopers All of this is moot though. Whether it is illegal or legal for companies such as Ubisoft of Steam to cutoff access to an owned game is not the problem here. It should simply be ILLEGAL. If Steam is going to to say you own this game, or Ubisoft is going to shut down DRM