1. Home
  2. Companies
  3. Ubisoft Connect
Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 15% Online Play (15%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 18 hours ago
Missouri City Sign in 21 hours ago
Charleroi Online Play 5 days ago
Lille Sign in 6 days ago
Paris Sign in 6 days ago
Paris Sign in 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisTheGold3n
    $hinigami (@ChrisTheGold3n) reported

    @TitaniumRolo CS is my main game so I can't see the point of a market where $ is locked into the Ubisoft ecosystem. I don't really see the problem with the rereleases but then again I've been playing Siege 2016 I never owned many rare skins so I don't personally feel the OGs pain with skins

  • Swytchers
    Alec 🥶🔥 (@Swytchers) reported

    @ilBakii @Ubisoft Yeah , xdefiants biggest issue was net code and mark rubin asked to move it to a newer engine so that wouldn’t be an issue they told him no and they had to basically bandaid the game and that’s why it took so long to come out

  • jrbviwiz
    jrbviwiz (@jrbviwiz) reported

    @strajk_ @MartoRoss @yngmisu It being steam keys kills your argument, how can you be in favor of using a service to advertise and handle the backend of selling and ownership of products while undercutting that same service you signed a contract with? If it was all in house on uplay I would get it.

  • Fearthecow93
    fearthecow (@Fearthecow93) reported

    @naranciagaming It may not speak for every game but when the ubisoft CEO (or lead dev idr) was interviewed about their change to massive open world games that cost so much more money his response was like yea it costs more but WAY more people buy it. So the issue is customers want these games

  • QuattroMKII
    Quattro (Weiss's Husband) (@QuattroMKII) reported

    @UShouldn_tCare @RdHdSteppeson The problem is that Valve marketed Ubisoft's games on Steam's front page and as thanks, Ubisoft wants to undercut Valve by selling the exact same game for cheaper on Ubisoft's own store.

  • That_Micro21
    ƬƤ King Micro21 👑 (@That_Micro21) reported

    I want to add a little one quote . Throughout the process I love how people starting to realize how low you have to be for my personal experience I never trust a Game Dev this goes back with Ubisoft for my personal experience I will not get to that . Seen somebody who's trying their best to interact and understand the community is the best thing they can do and Chris was the only person I seen out from a perspective of a consumer is something pretty truly nice people switch up so quickly because they feel loneliness in their own sorrow . Grown *** Karen's and grown *** fat man rather just get angry over a pixel he has nothing to do with it he's a lower ranked employee he's not like one of those higher-ups he's just a community manager if I might be wrong trying to interact with people is a blessing to have that precious person get railed by half the community over something over a peanut over a damn pixel skin . If people attack him on that day you will have no opinions after that day selfish tricks like you shouldn't even be on this community for me I don't care what people think of me that's fine I'm telling you how it goes you retards trying to harass someone's family and kids that's like the newest lowest over a pixel . The community's always been like this for a while it just never truly shows there's a problem and most people don't realize that the environment was built on that pacifically idiocy tunnel sighted and retards again if you're still harassing him over a skin grow up

  • WinnerDefault
    Default (@WinnerDefault) reported

    @TimSweeneyEpic Ubisoft could have just lowered the price on both storefronts to resolve the issue and create a net benefit to customers.

  • Learii
    YoshimotoΩ (@Learii) reported

    @statesminds @Ubisoft @RaymanGame because Ubisoft force people to sign in their service to play their games from now on

  • Akashiya_Gaming
    Akashiya Yuki Gaming (@Akashiya_Gaming) reported

    @TimSweeneyEpic Fix your damn tore and make it better! After that, we'll talk! Right now, let's be honest, Epic is the worst storefront and worst launcher out there!! And oh damn Ubisoft Store and the EA one are atrocious as well! You have the money, fix it and we'll talk later!

  • InfinitaleComic
    Infinitale: Chronicles | Available on Amazon.com! (@InfinitaleComic) reported

    Sony’s State of Play had some really high highs and some really low lows for me. Here’s my two cents about the notable games I could remember from the presentation: Marvel’s Wolverine: Violent, Brutal, & Looks Fun. The visually unappealing Jean Grey model isn’t enough to harm the game for me. It looks awesome. I’m just not buying a PS5 for it. Tomb Raider - Legacy of Atlantis: Finally! I know it’s a reboot but THIS is the Lara Croft I loved playing — not some dower, mopey Millennial. I’m genuinely excited for this one! Marvel’s Tōkon - Fighting Souls: I’ll be playing this on Steam when it’s out. I love the “Marvel vs.” games so this looks like a great new addition to that series. Rayman Legends Retold: It looks great! I don’t buy Ubisoft games though. Silent Hill - Townfall: This is looking better and better the more I see of it. Something’s rotten in Innsmouth. Games like this sink or swim on their story. Hopefully the story is better than the previous installment in the series. That last one was awful. Either way, I’m hopeful. Until Dawn II: Not my cup of tea but I’ll enjoy watching someone else “play” it (just like I did with the first one). This genre just isn’t for me. Dune - Awakening: I enjoyed the books and the films but this game just doesn’t appeal to me in any way. The Lost Wild: Is this or is this not part of the Jurassic Park property? Either way, I’m not a fan. Ace Combat 8: Didn’t see any gameplay to be able to judge either way. Stuntman - Hollywood: Didn’f see any gameplay to be able to judge either way. ILL: Horror survival. It looks visually impressive and probably has some genuine scares to be had. It may be worth watching someone else play it on Twitch/YouTube. Dynasty Warriors: You play one musa, you’ve played them all. That’s a pass for me. Onimusha - Way of the Sword: It looks decent but the gameplay has me interested. I loved the other games in the series so I have high expectations. Gotta check out the demo. Control - Resonance: I loved the previous installment. Definitely going to keep my eyes out for this when it’s available for Steam. Marathon: D.O.A. Kemuri - Hunt the Unseen: It looks like a game as a service (regardless if it is or not). Not my cup of tea. God of War - Laufay: No. You can’t take the God of War out of a God of War game and replace him with a feminist Dungeons & Dragons campaign and expect fans to be okay with that. This doesn’t work for me. The “quirky” gelatinous cube, “Frank” is pure millennial slop writing. What a tone deaf burial of a once epic series. Overall, I’m happy to see Sony making strides to justify ownership of the PlayStation 5 after all these years. Unfortunately, for every step forward, like Wolverine’s unapologetic violence and Tomb Raider’s gorgeous return to form, there seems to be a step backward with poor direction choices like “Let’s backseat our hyper-masculine rage-monster hero for his dead wife.”

  • Amazjnr6
    Bonk (@Amazjnr6) reported

    @Ubisoft @UbisoftSupport since yall clearly cannot solve the cheating problem, yall should refund stats from rolledback matches and also take the 2 week cap off of rollback

  • anaesim
    Anaesim (@anaesim) reported

    @TimSweeneyEpic What's the problem with this exactly? Steam is a business, not a charity. They aren't a monopoly from some state regulations preventing other from joining the market. Steam is just that good. If ubisoft dislikes it, they can leave Steam. Stop acting like spoiled children

  • LouisWin_Hane
    Louis Win (@LouisWin_Hane) reported

    @TimSweeneyEpic Your platform is already 8 years old and you still haven't done a single thing to improve your platform and service. You had every chance and the money to do so. You decided not to put customers first just like Ubisoft and EA. Look where you all are. Steam is still stomping you.

  • CasulOfCatarina
    Casual (@CasulOfCatarina) reported

    @Nictendo2 would you rather have the **** service epic games, ubisoft, ea and microsoft offer? lame

  • thelinedrive
    K.C. Richards (@thelinedrive) reported

    @AaronIsaacs69 They are both love letters to chat cinema, but Reflection got sent the live service mines by Ubisoft after they basically crafted their magnum opus with Driver San Francisco

  • hypnoticmuffins
    Hypnoticmuffins (@hypnoticmuffins) reported

    @20yoBoomer @Pirat_Nation Ubisoft makes deal with steam to make sure prices and sales are always the same Ubisoft then tried to make a sale only on their platform removing sales from steam going against said deal and it's valve with the problem 🤔

  • oops4041555
    404oops (@oops4041555) reported

    yk they could've chosen to leave the steam store, because they already know that players own rainbow six and let them play the game through their ****** uplay launcher terms are terms, dude let's talk about you, tim! you broke them, and then started crying like you were a victim of some abuse. you're a ******* billionaire, you're not a victim, you legitimately abuse the microtransaction system to trap people into a vicious cycle of spending money. if you have an issue, either bite the ******* bullet and forfeit what could possibly be pennies to you, or bite my *** and lock people out of paying for virtual dollars from the app, while allowing computers to pay for it. you have to pay for the services you use. 30% is perfectly ******* fine, tim. everyone does that. i will pay you 30% of my whole wallet for you to shut ******** up.

  • ChurchOfMoons
    Cool Guy™ 🌈✞🌛 (@ChurchOfMoons) reported

    @jonathan_w54573 @TequilaMan89 You're trolling. UbiArt was used for 4 games and the last 50 games Ubisoft has done are live service UE5 schlockfests lol

  • HyunOfShedTwt
    Frankiestein of shedtwt⚧️ 💛🤍💜🖤 (@HyunOfShedTwt) reported

    @Blakehascake007 @RaymanGame @Ubisoft Are you stupid? For one you said preservation and this preserves it. Also no one has ever been arrested for modding their switch only those who sell it as a service. Also it only disables online features. I was on the fence on this game but all the gkc hate is why I'm buying it

  • Khen_na_
    Khen (@Khen_na_) reported

    @pemabble @MentisWave @grok You think ubisoft would just make it up? If it happend once again a huge dev, it could be happening at large against smaller devs who doesn't have a voice. If this case happend its already a big problem. Lets see how this case turns out.

  • MagnumOsiris
    Magnum (@MagnumOsiris) reported

    @IYDKMIGTHTKY86 @huntdotgg So Ubisoft and other studios can price the game higher on Steam and lower on their own platform, effectively using Steam as free advertising? LOL, Steam is right. And don't go around calling people bootlickers when you're the one sidestepping the real issues of consumerism and competition—Epic is handing out massive checks to studios to secure temporary exclusives on EGS.

  • Viral_Votarist
    Viral_Votarist. (@Viral_Votarist) reported

    @BikiniBodhi Even low ranks are full of cheaters. Ubisoft made ZERO effort to fix the biggest problem of all. Just played a copper 5 who aced 3 rounds!

  • aceman67
    Aceman67 (@aceman67) reported

    @theWellRedMage Steam is not a Monopoly The legal definition of a Monopoly requires that something be the sole source of a product or service. Since Playstation, Microsoft, Xbox, EA, Epic, Ubisoft, GoG and others exist, Steam, by definition, CANNOT be a Monopoly.

  • ChurchOfMoons
    Cool Guy™ 🌈✞🌛 (@ChurchOfMoons) reported

    @LonelyGoomba @TheUncleAlShow Where this specifically stems from, is Ubisoft not wanting to do stuff that isn't a 'service'. They've been absolutely obsessed with GAAS since Siege and For Honor dropped. That's why we haven't gotten sequels even to games that did well, like Child of Light and Lost Crown

  • Kiroshi21438137
    Kiroshi (@Kiroshi21438137) reported

    @maxdeploy @Pirat_Nation Funny how stupid you are, obviously reason other choice matters is because those choices are absolute garbage doesnt matter how much epic games,ubisoft,activision and other spend their UI is **** Service is **** everything they do is expensive and useless obviously Steam is peak

  • ManWithNoPlans
    ManWithNoPlanz (@ManWithNoPlans) reported

    @capnjclaw @Ubisoft I'm sure if enough people buy it, it'll show interest in the IP enough to warrant a new game. Once a popular title ages quite a lot it, isn't uncommon for companies to remake it to see if interest is still there. For example- Crash Bandicoot The N-Sane Trilogy gave us Crash 4

  • Joemoth11098375
    Joe mother (@Joemoth11098375) reported

    @OppositeMario @Snabblie @RylesMeta Damn, bro can’t read. The actual issue was R6 releasing a cheaper version of the game and Valve threatened to delist is they didn’t make it fair for consumers and also put that version on Steam, Ubisoft was the one who decided to not release the cheaper one on steam

  • mean_mystic
    Meandering Mystic (@mean_mystic) reported

    @digitumsoftware OK so what is the problem with Ubisoft selling their games cheaper on their store? You have this idea that they wouldn’t ever do that, but clearly they wanted to and steam told them they couldn’t. If they are so greedy, they will just have the same prices, but valve allows that.

  • X1seh
    💫 (@X1seh) reported

    @logan_r_smith10 @Ubisoft I Hit #1 7 times mate im Diamond since y1 I know what I’m saying and youre maybe Gold or Silver doka is broken! The Map is to big for Ranked!

  • SpoonzRus_
    SpoonzRus (@SpoonzRus_) reported

    @Ubisoft still never failing to release absolute dog updates to siege. once again another unplayable season due to crashes and server errors!!