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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 52% Sign in (52%)
  • 23% Online Play (23%)
  • 19% Glitches (19%)
  • 4% Matchmaking (4%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Paris Matchmaking 12 hours ago
Limoux Online Play 5 days ago
San Luis Sign in 8 days ago
Guadalajara Sign in 9 days ago
Abbeville Glitches 12 days ago
Noisy-le-Grand Online Play 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicky2timesx
    Nick (@Nicky2timesx) reported

    Hey @Ubisoft @Rainbow6Game two games in a row,invalid files error in round 3 or 4 of ranked. Files have been verified too.

  • fidzfidz14
    fidz fidz (@fidzfidz14) reported

    I have Ac Unity in my Ubisoft connect and i want to play it but I've changed atleast 12 times my password cuz every time I log in it says "log in multiple time" and I have to change password every time , when I somehow login they suspend my account... Happens 6 times

  • CarlosL07674164
    Carlos Lamarca (@CarlosL07674164) reported

    @TheBlackHokage THIS IS CRAZY, I WAS PLAYING AC ODYSSEY AND I JUST GOT HIT BY UBISOFT CRASH REPORT WINDOW came to twitter to scroll a bit and am faced with this

  • SEAGamethetic
    South East Asia Game Aesthetic (@SEAGamethetic) reported

    @Doonishsan @XilliaMainis Yes, it was made by Ubisoft Singapore. When Skull and Bones was in development, the game filled with internal issues both from goverment and Ubisoft which made a lot of people in Ubisoft felt sour

  • richfish84
    Richard Fisher (@richfish84) reported

    @stupidcoolin @Dearg_Gosling GTAV is no better than any ubisoft game aside from the online aspect. A living breathing updating city can't save a game if the missions are the same as 10 years ago. If it's great I'll buy it and play it, no issue. I'm not hating on it, I just want a better campaign than GTA V.

  • NatNivram
    Nat Nivram (@NatNivram) reported

    @PlayStationAsia Just tried to seek help with a PS Store purchase but was told to get help from Ubisoft even though all the transactions were through the PS Store. Just terrible issue ownership and servicing, even when I’m actively trying to give you money. Do better, Sony.

  • n0nc0mposmentis
    XxTr3m3Ly 74m3 (@n0nc0mposmentis) reported

    Star Wars Outlaws had this problem but it's much worse here. I don't want anyone to speak. It's so ******* bad, it's feels so low effort and generic to almost be a satire of Ubisoft Open World Formula. Good god. Who wrote this **** ?

  • Goobzor
    Goobzor (@Goobzor) reported

    @StoneMountain64 issue here is this is not Ubisoft. rockstar has a 25 year track record and has never downgraded from a trailer. this would be the first time and i just dont see it happening

  • Virolykana
    joackim lauridsen (@Virolykana) reported

    @Ubisoft most broken patch in division history, adds that teleport in from nowhere invisable and oneshot you, sound not working at al, builds suddenly doing 100 damage caracters getting deleted from buying cashshop items... how the F do you mess up this bad

  • pxperman
    Jesus in Sneakers (@pxperman) reported

    These are actually valid observations that Rockstar should be looking to fix. They’re the industry standard when it comes to graphics and detail in gaming. There’s no way they should be allowed to get away with Ubisoft-type slop.

  • RuggedTheDragon
    Derg Burg 🍔 & Yeen Cuisine 🍕 (@RuggedTheDragon) reported

    @Fusionxxgaming Both times the Call of Duty developers reduced the matchmaking and it caused way more people to quit. If you remove it entirely, it will cause the entire game to crash. That's exactly what happened with XDefiant. People failed the game, not ubisoft.

  • Pirat_Nation
    Pirat_Nation 🔴 (@Pirat_Nation) reported

    Ubisoft has apologized after its new Steam release of Heroes of Might and Magic III launched without the actual game files. Instead of the full game, players initially received a 23.49 KB download containing only a dummy executable that opened a CMD Ubisoft acknowledged the mistake directly on Steam, saying: “The cause of the issue has now been resolved.” It then asked affected players to “fully uninstall and re-install the game.”

  • KnightsF56749
    PulpyGamesStudio (@KnightsF56749) reported

    @gladkyi_dmytro Yes, that's my problem with this ****. I want Steam to be an equal marketplace, I understand bigger companies have more $ to push marketing/more coverage, but this is an obvious playing favorites to clearly not make Ubisoft go through the same standards as solo devs for a launch.

  • ALBAZ64
    الباز (@ALBAZ64) reported

    @Steam I can't create a Ubisoft Connect account — every attempt fails with "An error occurred while trying to send your request" — so I can't play the Ubisoft games I bought on Steam. Ubisoft has ignored my DM and public post since July 11. Am I eligible for refunds?

  • adymitruk
    Adam Dymitruk (@adymitruk) reported

    @GloriousEggroll @ForHonorGame @Ubisoft Playing CoD MW2 multiplayer on my stream machine and have no problems with quality of the implementation or cheaters. And in the age of AI sounds like lazy *** issues or active anti-Linux attitude instead of a skills issue.

  • SomeSillyGoosy
    𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported

    @TrillBill478 @Gen3D_Tech @vinibytez Then they should implement input based matchmaking so mouse & keyboard players just play together and as controller players and problem solved. Xdefiant did it and it was fantastic but unfortunately Ubisoft are just ***** ******* and dropped support for it.

  • cp12321
    cp (@cp12321) reported

    @Ubisoft FIX YOUR **** YOU TROGLODYTES

  • D3goz4ruyo
    LUCK -E 🔥 (@D3goz4ruyo) reported

    @Zora2742 @suhostrikes @wuwapri Those ubisoft game are paid game with full finish story while Wuwa is live service tho. That would mean they have to operate two open world that need updates every few months at the same time. Sound like a hassle to manage

  • djinnsarap
    banteng 🐂 (@djinnsarap) reported

    @ohlookitsrafa Eh ig because ea is more of a publisher these days there's still a chance it could still be a microtransaction-free or non live service games, like split split fiction or the recent star wars games Same thing with ubisoft

  • LAZOSNIK47
    LAZOS NIK47 (@LAZOSNIK47) reported

    EA, activision, ubisoft no one talks about these other things that are unprofitable, for EA the same game every year and no one has a problem💀

  • mean_mystic
    Meandering Mystic (@mean_mystic) reported

    @mpr_reviews @SKHYJINX @D_S_O_Gaming I wonder if it might be the issue that Ubisoft has had in the past. which is that controller is smooth but mouse and keyboard isn’t. Or it could be like the engine not handling high polling rate mice well which is common.

  • StandWithEddie
    EDDIE 🇺🇸✝️ (@StandWithEddie) reported

    @Stuntguy777 I experienced same issues and tried reaching out to @Ubisoft but got no help and was introduced to Message @Robbfixx ON TWITTER and he helped me out. You could try him too

  • miptrix
    mip (@miptrix) reported

    @Ubisoft you can fix every bug but when you shoot a window and the piece stays for 7 seconds nice

  • veronlyjt
    phantom. (@veronlyjt) reported

    Ubisoft genuinely fix your ******* servers I can’t play this **** no more

  • ReaperwolfG
    ReaperWolf_Gaming (@ReaperwolfG) reported

    Siege is one of the best ******* games ever made, connection issues, crashing issues, retarded ******* randoms that don't know their *** from a hole in the damn ground, constant ******* cheaters! Best retarded game ever @Ubisoft @UbisoftSupport

  • kokesher3
    Koke (@kokesher3) reported

    @Grummz Ubisoft needs to be bought out or crash and burn, this needs to stop. Gamers deserve better.

  • Nitrix79
    Nitrix (@Nitrix79) reported

    Also he talked about how Ubisoft re released Heroes of Might and Magic 3 which I’ve never heard of and don’t care to learn more about on Steam for $10 yesterday and they forgot to actually include the game so you spent $10 for nothing. Then they had to fix it in an update later.

  • AbcAbc347433
    SilverBoarMedia (@AbcAbc347433) reported

    @goinggoldfilms @Disass They're completely ripping people off for something that looks no better than Watch Dogs and they even pulled an Ubisoft with their fake advertising that they should get into trouble for.

  • PHNX_DAO
    PHNX DAO🔥 (@PHNX_DAO) reported

    Ubisoft didn’t forget to upload the game. They uploaded the folder where the game was supposed to be, then apparently released the folder as a live-service experience. (1)

  • adymitruk
    Adam Dymitruk (@adymitruk) reported

    @GloriousEggroll @ForHonorGame @Ubisoft Playing CoD MW2 on my stream machine and have no problems with quality of the impenetrable or cheaters. And in the age of AI sounds like lazy *** issues or active anti-Linux attitude instead of a skills issue.