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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Karlsruhe |
Sign in | |
| Berlin |
Sign in | |
 Franco da Rocha |
Sign in | |
| Lages |
Sign in | |
 Weymouth |
Online Play | |
| Vitória |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Sraucel 🇨🇦 🔬
(@Sraucel) reported
Ubisoft tried to buff Kali's secondary weapon, pick rate still sucks They tried to buff her gadget, no luck In this patch, they tried to fix her gun. If it doesn't help Kali tbh I don't even know what to do to help her
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HoFa
(@HoFa06158295) reported
@RaymanForSmash @mariofan48 What if they add both of them? 👀 Although, Rayman, nevertheless, is more likely because of the close cooperation between Ubisoft and Nintedno, leaks, and many hints of this. I'd love to see Crash too, even though I'm not a big fan of eoo.
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Shiro | シロ
(@Shiro120403) reported
@Rainbow6Game @Ubisoft @UbisoftSupport fix your ******* game chat, when im on discord talking to a friend, and he goes game chat.... guess what? you can hear my voice in the backround...
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robin
(@RobinTheJoke) reported
@Ubisoft @UbisoftMTL FIX YOUR ******* SCOTT PILGRIM SERVERS
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Nick!
(@Nickorilla) reported
About 13 hours into Immortals and I really love it. Strongly recommended to BotW fans. I had a random crash once, but I was messing around with the world. Not really something I'd consider a normal use case. It's otherwise pleasantly technically sound for an Ubisoft game.
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viktor
(@viktor_oooo) reported
@Rainbow6Game @Ubisoft imagine thinking first the t5 and now the angled grip was the problem/annoying part with melusi 🤦🤡
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David
(@ASpookyDog) reported
@PyronoidD MGS5 had its problems but hooboy it would've been 80 times more boring if it were a Ubisoft game
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Vinny
(@vinny7299) reported
@Ubisoft @GhostRecon @Rainbow6Game so did they fix and improve this game from its launch?
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𝕿𝖗𝖊𝖛𝖔𝖗 *𝕮𝖔𝖒𝖒𝖎𝖘𝖘𝖎𝖔𝖓𝖘 𝕺𝖕𝖊𝖓*
(@CapitalCitySol) reported
@amazoniancos Yeah......where was that exactly? Trailer? Male. Ubisoft Events? Two Male Cosplayers. POP Vinyls? Two Males...but yep they pushed the female character. You know the Canon one? The one not from a glitch in the Animus?
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robin
(@RobinTheJoke) reported
@YethBepis @UbisoftMTL @Ubisoft what ******** ubisoft, also, fix the ******* online mode
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Yannik
(@yannooook) reported
Ubisoft support, but they blame Oculus. With oculus support I only get system generated messages that do not address my problem. Please help me!
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inFamous Murray
(@SuperDurrio) reported
So I just looked some **** up. Apparently the ubisoft+ subscription thing has been double charging people since this past November. It's still an issue now in January... Like what the actual flip is Ubisoft doing?
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Yethie
(@YethBepis) reported
Ay yo **** @UbisoftMTL, I just beat Scott Pilgrim with all 4 og characters to get Nega Scott and that ***** aint show up. The only fix is to delete my save and do it again **** that. @Ubisoft FIX YA DAMN GAME
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#BLM✊🏾 TNS | Baron / Majestic ⏳🎭
(@BaronMWG328) reported
Has there been any news or acknowledgement from Ubisoft's end that Scott Pilgrim needs a major patch to fix the issues (invisible enemies, various online problems, etc.) with the remaster?
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Ravi Pathak
(@ravipathak59) reported
@_JonathanGrady @ZhugeEX Chances are that it will Unlike EA, Ubisoft, Activision, CDPR does not release games as frequently so CP2077 is their best bet for the next few years. Besides there's Single-Player expansions & a GTAO like mode coming. If CDPR hopes to stand a chance, they have to fix CP2077
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Yannik
(@yannooook) reported
@OculusSupport A few years ago I bought Star Trek Bridge Crew and the DLC in a bundle. I could play it without any problems. Now last week I had to link my oculus account to Ubisoft Connect for the first time and now the DLC is missing from the game! I have already contacted
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Javiel.wav
(@javiel_wav) reported
YOOOOO, WHOEVER KEEP TRYIN TO SIGN IN TO MY UBISOFT ACCOUNT STOP. ITS LIKE THE 5TH TIME THEY EMAILED ME A DAMN CODE
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king
(@kngsa_) reported
Thank you @Ubisoft for #ImmortalsFenyxRising its an amazing #game, but right now I hate it so much because I lost my save file for the third time, so I'm not gonna waist my time on it until you fix it.
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DSK_vibez
(@DskVibez) reported
@Prettyboyfredo @Ubisoft please fix the ps4 glitch where if we play the new game mode all our attachments and headgears and uniforms go away once again please fix
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CodyHosang
(@HosangCody) reported
@assassinscreed WE STILL CANT KILL THE FATHER OF THE ORDER! IVE KILLED EVERY MEMBER OF THE ORDER AND IVE DONE EVERYTHING! BUT HYTHAM NEVER GIVES ME THE FINAL CLUE! I REPORTED THIS ISSUE IN LATE NOVEMBER. PLEASE FIX IT UBISOFT!
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RpapafoxR
(@Roberiopassos) reported
@Ubisoft @UbisoftSupport when are you going to release a new UPDATE for AC VALHALLA? I'm stuck in the poor fellow soldier bug. I also acquired the quest way of beserker via ubisof rewards and so far I haven't received the letter FIX IT PLS!!!!
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P@wel
(@pavian21) reported
@CDPRED_Support @CyberpunkGame Hot fix to the Path... don't go uplay way, they fix the fixed ... isn't there really a team catching bugs? maybe make a bug reporting system ...
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Chris
(@thesandman091) reported
@_DivineStorm @assassinscreed So it is cross platform then because I'm on xbox. Only Ubisoft could put out a hotfix that doesn't fix anything.
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Russ
(@chalky83) reported
@Lipaurow It’s a bug, seen plenty of people with the issue on the Ubisoft forums. Other than try an older save if you have one, I don’t think there’s anything you can do but wait for a fix.
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Vergil
(@vergil63829142) reported
@EmmaHam41 @assassinscreed Ubisoft Montreal destroyed Facial expressions and facial animations on all platforms i don't even want to play the story of AC valhalla on my PS5 until they fix it
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Konny
(@Konny_Phoenix) reported
from
Augsburg, Bavaria
Oh pls @Ubisoft, fix the Quest in Lunden, in #assassinscreedvalhalla
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jadebullet
(@jadebullet2) reported
@ASpookyDog @PyronoidD Ugh, don't remind me about Ubisoft and Uplay. I made the mistake of buying the complete edition of Anno1880 on Epic. Launching it takes me to Uplay where it has problems linking my Epic account. Too late for refunds, tech support for both sides blame the other.
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DSK_vibez
(@DskVibez) reported
@Ubisoft please fix the glitch on ps4 where if you play the new game mode all of our atachments go away all out camos headgear uniforms please fix this
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mellangard
(@mellangard1) reported
@johngray86 @Memento_Gallery Thing is, had we gotten a bunch of games with men just because the writers likes to write that way then it would not had been a problem. But Ubisoft was actively stopping and preventing any of their games to feature a female protagonist because "they don't sell"
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MattB
(@spreer6) reported
I think ubisoft has a perspective problem. This altiora situation is unacceptable, and it is the organizer to blame. Problems like visas should be planned out a lot earlier than a month before a tournament.