Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (61%)
- Online Play (22%)
- Glitches (13%)
- Matchmaking (4%)
- Game Crash (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santa Cruz do Sul
|
Glitches | 4 hours ago |
|
São Gonçalo
|
Online Play | 12 hours ago |
 Isola Maggiore
|
Sign in | 1 day ago |
 Lomé
|
Sign in | 1 day ago |
 Aïn Kercha
|
Sign in | 2 days ago |
 Tizayuca
|
Sign in | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Dulez Ansi 💥🌐 (@dulansi) reported@bottygerjoe @Ubisoft Wait I just tried to launch and they still haven't fixed that 15-20 minute launch time issue?
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Anaconda (@AnacondaFactor) reported@UbisoftSupport Crash as soon I give in my name, thank you for waste my time Ubisoft! 🖕
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RenovatedLee (@RenovatedLee) reported@spykicksin @kabrutusdeid There were people complaining about the login bs with Campaign Evolved, no-one expects quality from Ubisoft anymore lol, I should be able to just use the login from whatever launcher I bought the game from and be able to play without limitations. That's not whining.
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BruHEEZ (@BruHEEZ) reported@TheGameVerse I want Ubisoft to crash and burn. $100 for new players on a nearly ten year old game is ******* robbery.
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Neil Cloonan (@NWCloonan) reported@VyniGives @Leon_1588 Nobody complained when that happened because it only became an issue 3 years ago, after Ubisoft shut down The Crew and deactivated everyone's licenses. This is where people began realizing it was a problem. It was not foreseen in the past.
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bishop (@puppyboybishop) reported@Alka_FPS so let’s break it down to “pull” an account you need some form of past or current login to the account or you need to have a rep at ubisoft pull them on average it’s about $300 per pull and rare to find a rep willing. you think that’s more likely than the name being bought??
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ThaSwampDonkey (@ThaSwampDonkey) reported@cleanthestunter @Ubisoft @GhostRecon FYI, Ubisoft and GhostRecon have both acknowledged the issue with Wildlands on PC and are investigating. Hoping for a fix soon. Wanted to let you know.
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jmar (@j0_mart1) reported@Ubisoft @GhostRecon Can a support agent take a look at this and acknowledge whether they know about this issue or not and if it's being solved, please? @UbisoftSupport
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McBidens 🍸🌹🌸 (@McBidens) reported@UbisoftSupport hey my case was closed after one response from ubisoft support and I don't feel they properly addressed my issue or understood what I was referring to. I don't wish to start a new case nor do I have the ability to reopen this one. Is there any other way I can contact ubisoft support, perhaps an email or a phone line? I really need my issue resolved.
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Bob Boberson (@BobBobersonWTFE) reportedNevermind it is a massive pile of **** that crashes. They never fixed easy anti cheat or the P-core/E-core issues that have been there for years. Waste of time. Thanks @Ubisoft @GhostRecon
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JerBer (@JerBer11B) reported@GhostRecon "We will get back to you on CPU issues at a later date." Sure you will...but player trust is already eroded. Gonna make the next game real hard to purchase. I'm not buying any more ubisoft games until I see ubisoft do the right thing.
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McBidens 🍸🌹🌸 (@McBidens) reported**** Ubisoft support man, you open a case to get something fixed, something you've tried every possible solution for and find out you can only fix it through ubisoft directly doing something. So you write out a well thought out case and your response back is "you can't do *insert thing I was very clearly not asking them to do* so I will be closing your case, you are free to reopen one if you have any further questions, thanks for your understanding." and then you just can't write back to them. Omg man I can't.
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M (@m902306) reported@UbisoftSupport how long for the uplay outage
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Bngstew (@Bngstew1) reported@vStar925 1. Ubisoft ALWAYS had issues. 2. If that was the case wouldn’t rockstar have stopped making good games after GTA3? But instead they made great game after great game, for multiple consoles including handhelds. You have zero clue what you’re talking about.
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TQR (@tgzerosugar) reportedIs anyone else having trouble logging into Just Dance rn I keep getting constant Ubisoft Server Errors @UbisoftSupport
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Doujii (@LordDoujinshi) reported@KratosTwin Im on the "**** sony wave" but like...i hate ubisoft and still deal with their sign-ins. Tokon runs well on my end too so im not hating the game, however i do hope they fix performance for my fellow PC players bc they're missing out
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sdeezy (@yrusalting) reported@Ubisoft how are you going to have a 25th anniversary for one of your best game series and have yet to fix a SIX YEAR OLD BUG that leads to an infinite loading screen??! Just bought it on PC and can't even play. I was excited for the new update but now I'm asking for a refund.
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GC 🇧🇷 (@GCGamerOficial) reported@KianChopper No, I’m not. You post leaks every single day, but you avoid some serious flags by Ubisoft because you don’t show any image (usually, because you understand that always when u post assets: problem) But the entire INFORMATION (the leak) is still there. What i contradicted here?
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Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported@TheDivisionGame this ******* company seriously suck ***. It needs to be broken up and the IPs given to real developers because Ubisoft sucks ***. Every IP they touch they kill. Their only real talent is micro transactioning gamers to death
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Pe-Koe Arts (@PeKoe_Arts) reported@Ubisoft Please fix the infinite loading screen issue with Wildlands on pc.
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JerBer (@JerBer11B) reported@Ubisoft Fix Wildlands boot up!
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Dudu (@Dudufd3467) reported@dance__base I completely agree with you, Ubisoft killed Just Dance with the way they migrated the game, forcing Xbox One and PlayStation 4 owners to buy a new console, They removed a wonderful online resource to replace it with one that doesn't even work properly and has lag.
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🦾MarcTheCyborg 🦿 (@CyborgMarc) reported@toa_nippon My issue with the gameplay here isn’t that you’re given i-frames during the slow motion shots, it’s that during the battle, an enemy will start to attack you from behind or the side and immediately disengage if you start attacking one of his friends. It’s 1v1 duels, meant to look like a battle, because Ubisoft didn’t take the time to develop crowd control mechanics, but also didn’t want the player to feel pressured to think about their strategy/positioning. It’s lazy design, carried by visual flair. Yakuza has similar visual flair; and heat actions are similar to the slow motion moves in AC: V at a basic level, but every game gives you moves or entire styles which are geared around fighting multiple enemies at once. The only Yakuza games where the enemies stand around doing nothing while you fight their friends are the turn-based RPG entries (for obvious reasons)
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GAME REVIEW GUY 💿 (@GameReviewGuy) reported@MADkurious @rockstationonx I think the problem is this is just the start. Can you imagine Ubisoft saying you have to get Apple TV to see Assassin's Creed Hexe trailer first. Or Call of Duty partners with Hulu for theirs. It's just an extra hurdle for people to have to pay in order to essentially witness a commercial first.
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Flo | GameDev Analysis 🔜 Gamescom (@Flouiz) reportedAbsolutly not agreed. They didn't failed because they went public but because they failed on strategic stage and manage their scalability. Money of going public is used to reach another stage, and the video compare it with installed company. Devolver tried to structure the chaos of game support, trying to build a stable organisation with process. But their DNA was make with chaos. They've tried to reduce the risk and signed less "special" games. How many gamedev made a game with "Devolver vision" and failed to get sign? I mean the whole catalog of Critical Reflex? 🤪 Devolver is based on a mood, not a strong IP you can repeat. About TinyBuild... Well they failed on the crossmedia strategy. Thinking that a success could become a franchise. They've tried to become IP holders, and reduced the risk about innovation. Like Ubisoft did but with a better catalog, and well... They're good exemple of how it can turn bad if you stop innovate. But... Even of this context, I won't say it's a complete failure on their own. Because it's not a surprise that they're VC structure. Fact is that big actor of the industry are lying and pretend everything is stable and beautifull with stable growth. They always avoid to explain problems (no doubt most don't bother themselves to make post mortems and try to fix issues), and through time it impact the trust. And well... Trust is top1 kpi when you're in public 👀 It's not a problem to loose % on shares as a company. It's just become less profitable to create new shares.
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DGAMER (@d_Gamemaster) reported@Doctor_Cupcakes How did some of the devs behind Rayman 4 react to being shifted to other projects like Horsez? What were the difficulties of working with the Jade engine? Were there any Ubisoft executives that specifically had major issues with the project?
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Kill3RToNE #GTAVI (@killertkr6) reported@JAYGAMING029 Anyone has an issue with graphics settings won’t save on Ubisoft games?
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Dimi (@dimitrishadow) reported@GleamingFox @assassinscreed Resynced will be amazing in two or three years when modders remove the slop extras, fix the render issues, unreplace models, and steady the bugs that Ubisoft is notorious for never fixing.
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Just An Animal (@JustAnAnimal47) reported@UbisoftSupport @ubimassive @Ubisoft Broken Rain = Broken GARBAGE
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Rhoam aka Mr. Duskblood (@RuneKingRhoam) reported@OnlyAfroGames I hate Ubisoft for a lot of things but their $2.49 live service sales are fantastic. That’s how I got into The Division lol