Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 15: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (60%)
- Online Play (22%)
- Glitches (13%)
- Matchmaking (4%)
- Game Crash (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fairfield
|
Online Play | 2 days ago |
 Milan
|
Online Play | 2 days ago |
 Teresina
|
Sign in | 2 days ago |
 Mejorada del Campo
|
Sign in | 2 days ago |
 Rennes
|
Glitches | 2 days ago |
|
Champigny-sur-Marne
|
Sign in | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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IsItImportant? (@FoxHoundUnitMGS) reported@Thirteenthsteps there's only one small problem, first of all, take2 is not the first with such price tag, second thing, GTA 6 will absolutely worth it, since it's rockstar we are talking, not EA or Ubisoft.
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Snickel (@SnickelYT) reportedHow about for the 25th anniversary we fix the UPlay servers so that the platinum trophy is obtainable on the PlayStation 3 again? @Ubisoft @UbisoftSupport
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oscar martinez (@ockmartinez) reported@white_raven_1 @GhostRecon Are you guys playing on steam , i have had no issues on the ubisoft app , thats weird i see a lot of people having issues with this game
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Sof c, ❀ (@sophia26_d) reported@Ubisoft not touching that incursion until they fix the bullet sponge scaling on heroic
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mortis (@harutamoder) reportedlook I'm happy for this person but i can't get refunds for all my ubisoft games cause I can't login to my third party account
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Certified Mariners Fan (@colin_bader) reported@SIra_92 Classic Ubisoft overcorrection to a non-existent problem because people thought the first game was “too serious and broody”, but at least this one had a coherent message and themes unlike the disaster Legion was
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iampowlly (@iampowlly) reported@Assassins_UK Hay Ubisoft. Do you think you can have like 400 of your talented staff fix the studder and texture lag in your remastered game? I have bout it and still can not play do to the rage quit I get from it! Plaese for the love of all that is Assassins Creed please fix this. powlly (Paul) GG's.
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Bob Boberson (@BobBobersonWTFE) reportedNevermind it is a massive pile of **** that crashes. They never fixed easy anti cheat or the P-core/E-core issues that have been there for years. Waste of time. Thanks @Ubisoft @GhostRecon
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Pe-Koe Arts (@PeKoe_Arts) reported@Ubisoft Please fix Ghost Recon Wildlands (pc) infinite loading screen
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crusader (@crusader0884) reported@UbisoftSupport @Ubisoft @Ubisoft_UK I cannot access my account or open a ticket due to browser errors, please DM me to assist.
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Shredder - Mass Effect (@Shredder1400) reported@Azreal51265232 @xentinyl As much as I would like to, Ubisoft’s launcher is worse than dog crap. They’ve lost my account twice. I don’t wanna buy their games on PC unless they either fix their launcher or get rid of that requirement…
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that 🥷🏾 you love to hate (@ymnis_v1) reported@RSDCDN then advocate for stronger consumer protection. because a Blu-ray ain’t stopping Ubisoft from shutting servers down, EA from delisting a game, or publishers from shipping 20GB discs that still require downloads.
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Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported@TheDivisionGame this ******* company seriously suck ***. It needs to be broken up and the IPs given to real developers because Ubisoft sucks ***. Every IP they touch they kill. Their only real talent is micro transactioning gamers to death
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Seal Examines Games (@TheTrueSealYT) reported@Rayan192847 Yup. I think the achievement thing is mostly a Ubisoft Connect problem but the playtime one pissed me off real hard.
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w4l3Dgr7 (@w4l3dgr7) reported@Shacharit_69 @mosuyanagi Issue is that neither ea or Ubisoft have been able to do anything remotely close to the levels of sm2 despite it being flawed.
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Games Contents (@GamesContents) reportedThe Division 2 - Official Broken Rain incursion trailer Check out the Broken Rain Incursion Trailer for The Division 2, the third-person action shooter developed by Ubisoft. Players can take on a new Incursion called Broken Rain, which tasks Agents with reclaiming a facility before certain doom from an incoming hurricane. Take on new bosses and earn rewards in the Broken Rain Incursion for The Division 2, launching on August 11 for PlayStation 4 (PS4), Xbox One, and PC (Steam)
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Kill3RToNE #GTAVI (@killertkr6) reported@JAYGAMING029 Anyone has an issue with graphics settings won’t save on Ubisoft games?
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Josh Dale (@joshhdale) reported@condo_crystie @Ubisoft @UbisoftSupport did you find a way to fix it?
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KillerSneak (@killer_sneak) reported@GhostRecon Can’t claim it from my iPad so this is not a “claim” your game. This is false marketing. I can login to my account fine, I can’t claim the game as I need to download Ubisoft connect for what ever 1990’s reason.
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Disco Volante (@DiscoVolante8) reported@Ubisoft Fix your matchmaking on wildlands already, holy ****. Do you not know how bad it is with ghost war?
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ANIMUS_X (@Ubicypher) reported@TheRealZephryss It's simple. Mainstream sells and mythology is mainstream. At the end of the day, it is just a videogame. Unfortunately, AC was originally rather underground until Revelations and ACIII launched the franchise into the overall mainstream when it began to be marketed with musical artists and such and it essential demonstrated that historical settings could be virtualized and monetized through a sandbox. It stopped from being a conspiratorial/sci-fi/historical action adventure to a blockbuster historical simulator after Desmond's death. It's obvious why og fans and new fans clash. "Original" fans or whatever you want to call them, "Those Who Came Before" for that matter, were following a narrative, tone and atmosphere that is almost non-existent, or at least at face value compared to the Desmond era is no more. There used to be a clear finale. Everything was leading towards Desmond becoming a ultimate Assassin and taking on Abstergo. The "new fans" or whatever, are in for the exploration, simulation, rpg mechanics, addictive Combat in some instances and the fact that you can explore an entire country in your living room, richly detailed and crafted to the detail. Both are valid. The problem has never been about the franchise going astray or going bankrupt in ideas. The problem is not just loss of identity. It's the fact that it wasn't planned to be this long in the first place. We live in a society now where entertainment needs to last and outlive us because we need more and more inmersion and escapism. AC was supposed to die with Desmond. But Ubisoft decided otherwise. I think both fanbases should all aim towards a future were AC makes sense and it's just not virtual tourism or massive RPG sandboxes with no other justification but the name of the franchise on the box case for it to exist. But it won't be until Ubisoft pulls it's **** together and crafts a cohesive narrative that concludes everything. Once and for all. Nothing can stop them to make spin-off games set in different eras after that anyway. There will be people to buy those games anyway.
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Pe-Koe Arts (@PeKoe_Arts) reported@alhumaiem @Darkfoxx71 @Ubisoft A lot of people are having the same issue. Hopefully a fix is on the way soon
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Max "MVKiing" Völkl (@MVKiingR6) reportedI want to talk about the new ranked system. How is it possible that I win one match and then immediately lose the next, I’m hardstuck in Platinum on my alt account, and it shouldn't be like this. Please fix this new ranked system. @Rainbow6Game @Ubisoft
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Dr. Urby-G (@UrbyG92) reported@MichaelPonte10 @Assassins_UK Sadly Ubisoft acts as if this issue is not widespread. There are multiple tickets, reddit posts, etc.. about it yet they haven't fixed it since launch! Underwater exploration is a core part of the experience, but this bug ruins it!
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Savage_Life6 (@Savage_Life6TTV) reported@Anihilus2 @nuhre_ I don’t **** with Ubisoft after disrespecting the Japanese culture like they did so I get that but come on pricing problems just for gta 6 when all these company’s have been doing it forever that’s insane to me lmao
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BigCheese (@BigCheese309) reportedThey be talking about GTAVI like it’s being made by EA or Ubisoft and Is gonna be just some live service bullshit
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MajinBugo (@AngeloLugo20) reported@KindredBlade @Ubisoft Hey I was just as heart broken as you when they canceled the Sands of time remake
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RealOscarMike (@RealOscarMike) reported@Okami13_ @Ubisoft still has to fix the loading screen issue for intel
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Munke (@VirtualMunke) reported@TheRAFITI69 That's not on Ubisoft though. I'd rather they take their time and get it right instead of releasing a half assed attempt only to fix it a couple weeks later. Theyre actually taking the time to quality control their shi again and im all for it
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Killer_Clown4191 (@KC_4191) reported@Ubisoft @GhostRecon Deploy the drone into the Santa Muerte Library I listened to the WHOLE encounter and it failed. First bug. Please fix it, thankyou