Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and game crash.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 29: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (50%)
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Online Play (23%)
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Game Crash (14%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montreuil |
Game Crash | |
 Licata |
Sign in | |
 Mannheim |
Game Crash | |
| Frankfurt am Main |
Game Crash | |
 Olympia |
Game Crash | |
| Lucé |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Ace
(@Dwight07401246) reported
@UbisoftSupport Hey Ubisoft I was playing on Xbox at the time, but I think I fixed the problem, I just restarted my console and it fixed the problem, thank you for responding though.
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Death Crystal
(@d3ath_crystal) reported
@UbisoftSupport @RollerChampions Me and my friend can't play crossplay (PC/PS4) even though we are friends on Ubisoft Connect. We still can't find each other in the main menu in the "invite" section. Please fix it we'd really like play together!
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NorseFjords
(@NorseFjords) reported
@Ubisoft Not buying a single game from your store again! Your site is broken and the system takes both money and Ubisoft Credits without completing orders. Your customer service is just ridiculous and the staff there is what....10 years old!?
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manuel
(@MACMAC199) reported
@Ubisoft Fix it please 🙏🏻
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bobotheyobo
(@trashhhhboatttt) reported
@RollerChampions is the game even available anymore as it isnt on the ubisoft connect app and cant download it anywhere else or is the game just broken already
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Ari
(@nzsonleo) reported
@UbisoftSupport Why do i have to launch r6 siege through steam to be able to log into ubisoft connect. Going through the ubi client does not work. At all. Just says service unavailable. But it's fine when steam makes it launch??
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Mikey
(@MxchaelD) reported
When Ubisoft keeps sending u update emails for rainbow, but you’ve been banned from uplay for 2 years and have had 3 tickets replied with “you’ve broken tos” as reason for ban and refuse to explain further when you ask what part of the tos u broke
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David Heskin
(@HeskinDavid) reported
@RollerChampions @Ubisoft why ******** do we get demoted for having a draw???? Ubisoft fix your ******* game. #Ubisoft
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Damien
(@Damien0_) reported
@RollerChampions @TheTechThieves @UbisoftMusic After 4 hours trying to find a quick match with no luck and watching streamers having the same issue... I just wanna say good luck trying to keep this game somehow alive. When matchmaking and crossplay doesn't work after a 2 years of delay... I'm not surprised well done ubisoft
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Cal
(@SplinterCal) reported
@CrispsShot @medster101 @Ubisoft None, that’s the problem
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Yas🍜
(@Torresta9) reported
@Ubisoft Roller Champions such a good game But Ubisoft obviously have a problem advertising their games
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Malo
(@Malo_R6s) reported
@UbisoftSupport Hello, thank you for message! I play on PC: error-code-3-0x0001000b. I have already tryed everything mentioned on the Ubisoft-Help website but nothing worked
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opi
(@nullpointr) reported
@_r00tme SteamOS / linux. Using enforced proton 7 emulation. Added Ubisoft connect as „non steam game“ and worked from there. Issue is: Wi-Fi on the steam deck is intermittent and that kills uplay+ games. They require an internet connection.
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🌷Pepsilora🌷
(@pepsilora) reported
I don't know who needs to hear this but if your having issues with Epic Games linking to your Ubisoft account (maybe others as well), it's your browser. Change your default settings. The linking will work with Microsoft Edge.
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Alex Corvis
(@AcidOverrideOG) reported
@BrokenLobo @nosleep1138 Seems to be. I never dwelled that much on the matter. Same for Elden Ring. Its program, easy anti cheat, ruins performance causes stuttering too. Some don't affect a thing tho, I never had issues with Ubisoft games on pc, FOR NOW, and they are HEAVY on this.
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lil vodku
(@bliI_vodku) reported
@RollerChampions Your microtransactions working kinda good, but sponsor challenges are useless bcs goals, wins and played games aren't counting. Yesterday it was errors bcs too many players and today I'm waiting 7 minutes in queue to play QUICK match? Pathetic @Ubisoft
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Julien Frey
(@freyjulien) reported
@Ubisoft @RollerChampions Its Time to fix Ur game what a frustration
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Blake King
(@BlakeKi99340009) reported
@UbisoftSupport Whenever i load up the game it makes me reset my ubisoft password and then proceeded to give me error after error when trying to login fix this please
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Jonathan Rosales
(@Rosalesjon22) reported
@Ubisoft The promo code not working
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DeadKennedyInSpace
(@DeadKennedyInS1) reported
@Timetof85548407 @AnsgarTOdinson I've had one issue running a Steam game. It was Far Cry 3: Blood Dragon. It wouldn't load because of the stupid proprietary launcher that Ubisoft made for it. So not even Steam's fault. Angsar is right, console peasant.
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Captain Horizon
(@Captainhorizon7) reported
@SynthPotato Yeah the problem is Ubisoft has to shorten their games because it’s getting annoying
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iODIN
(@ODIN_XBOX) reported
@RollerChampions I brought the pass and haven't gotten some of the wheels I should have, and didn't get the 5x teirs that I redeemed on the ubisoft app. I wanna spend more money on the game but ain't spending another penny till the major issues have been fixed.
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Ash, Housewares
(@Pillow_Champ) reported
Did a bit of digging. Apparently if you are on a "Do Not Call" list, which protects you from telemarketers and other unsolicited phone calls, that might be what's blocking you out. Ranked Siege is not worth the headache of being bombarded with calls. @Ubisoft please fix this.
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Fauzan
(@Fauzanazharrrrr) reported
@UbisoftSupport why is my rainbow six siege cannot connect to Ubisoft server this just happens to me today i tried everything i can but still the error 0-0001000b still come out i need your help
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Sarah James
(@SarahJRockChick) reported
@Christak1 I'm not the one changing the goalposts. Ubisoft were "trash" games before. Now because they are part of your sub service they are fantastic
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Josh
(@KingMurphy45) reported
@Ubisoft But the game crashes a lot and invites are bugged and game chat could be improved as well. Please fix all the issues quick and I will be giving a of feedback going forward.
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Lady S.
(@SuryPersonna) reported
@Ubisoft Hey I found all 45 landmarks on @RidersRepublic and only got counted for 43. I've gone over them multiple times and still nothing new pops up. What are you going to do to fix this issue. I keep having problems with your game. Im so tired of promoting this game.get it together
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Mister Draper🐶
(@MrDraperDogec) reported
@NVIDIAGFN @RollerChampions Anybody not being able to play and require an activation code on geforcenow this is the fix, download ubisoft connect , log in and activate a copy of roller champions then close it then go an open it on geforcenow your welcome Nvidia
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Coach Hagan
(@coachHagan91) reported
@IGN Ubisoft won't let me login when I try to play it's a mess
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TongueSurgery
(@TongueSurgery) reported
@Snaplink4 I agree but I really don't think we want a new Splinter Cell from Ubisoft these days. It would either be open-world, bloated with side objectives and not interesting or some god awful live-service game.