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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (13%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alta |
Sign in | |
 Lanús |
Sign in | |
 Pärnu |
Online Play | |
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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A|X._Nate_. 力l™
(@Nathan61300052) reported
@UbisoftSupport Hey Ubisoft I have a glitch error on Valhalla. I legit was fighting a zealot and he dropped into a rock and now that I saved the game I cant confirm my kill. He’s stuck like that so I hope y’all guys can look into it!!
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tony bamanaboni
(@itzjay13_) reported
@Ubisoft please fix your ******* game, i have just lost 150 mmr to a 5 stack of mmr glitchers and xim users, use the ******* api provided by microsoft and add it into your **** made game. this mmr glitch has been happening for weeks now and you havent even noticed it yet when 1/2
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JOHNMARSTON
(@JOHNMARSTON1005) reported
@Ubisoft @UbisoftClub @assassinscreed why are the servers down for assassin's creed black flag??
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Edgaar.✌🏻
(@yFIexy) reported
@Ubisoft_Spain @UbisoftSupport fix glitch elo please
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Stefan Keith
(@SimplySLK) reported
@OF24com @nomura115 @IGN Steam has plenty of competition no one is complaining about that, the problem is EGS hasn't changed much since it launched, uplay, gog, EA desktop /Orgin have all gotten major overhauls and new features in that time EGS still buying exclusives though.
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hh
(@okkkkya) reported
@UbisoftSupport @Rxziel2 fix you’re game ubisoft
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kP
(@k4yP_) reported
@KreatureAWKN @Ubisoft Having it legit causes more problems than it helps with
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Zade
(@Zade_tK) reported
Can’t @Ubisoft just ban mouse and keyboard users on console? @Rainbow6Game if you can’t find a fix just ban them? I never complain about this because I usually slam these people but I’m speaking for other people.
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Dan
(@thedoctor773) reported
@TheDivisionGame so 3 hours for a PC problem and not a console stupid, fix all the bugs within the game would be nice. worse of all Ubisoft and Massive don't talk to each other since Massive move onto another game and Ubisoft want more content for The Division 2 that Massive don't have made
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Alex Dude
(@brosanddudes) reported
this is the second time in a week i've gotten an abandon sanction on siege @Rainbow6Game @Ubisoft because your game decided to kick me out please fix your game or at least give me my mmr back
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President🐐
(@FDASCH_R6) reported
Fix your ******* game. Fix the mmr glitch and rework the cancel system. @Ubisoft @UbisoftSupport @Rainbow6Game
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Charles
(@Charles56145076) reported
@UbisoftSupport The Xbox servers are playing up big time Ubisoft please fix your game
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HJR-
(@Hajontop) reported
@Leadrwayy @Ubisoft @Rainbow6Game stop focusing on making ******* and fix ur game
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Nicolas Brown 📸
(@N_B_Photography) reported
from
Dixon, California
Glad @Ubisoft has this kind of member support of letting you of suspicious activist. Turns out some idiot in NEPAL of all places hacked my account. What benefit is it to them?! Anyway, thank you Ubisoft for alerting me of a suspicious login @UbisoftConnect @UbisoftSupport
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Luca
(@Burrito_NeS) reported
@MissMarieR6 The problem is that EVERYONE in a lobbly call the guy who killed him a cheater so ppl act like theres 100 cheater but in reality theres only 10, big ppl in this community already have the direct lines to Ubisoft. And they ******* abuse it. So giving this mort ppl inst a good idea
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SKG.-
(@xSKG446) reported
**** ubisoft. please fix you server
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ShadowLu Gaming
(@SHADOWLU_U) reported
Nothing like doing a stream and having your game crash right in the middle of it, twice. PLEASE @Ubisoft patch up #ScottPilgrim vs. The world, I would like to eventually finish it.
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🦊 Blushful 🦊
(@BTea155) reported
@Rainbow6Game @Ubisoft @UbisoftSupport I am lagging every single game, my friend has to reset his game after 1 match. Constant issues since the release of the pass and NOT A WORD FROM SUPPORT Hellllooooooooo??????????
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SecreShark
(@SecreShark) reported
And made fantastic games that weren’t plagued with bugs. Each video game company is known for something but I would have never thought that Ubisoft would become what it is today. I’m still furious about watch dogs legion and the fact I was refused a refund for a broken game.
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Orius Boo
(@Orius_Boo) reported
2 game 2 cancel glitch, so comment @UbiSupportFR @UbisoftFR
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🦊 Blushful 🦊
(@BTea155) reported
I am 100% that running @Rainbow6Game actually slows your internet My phone is loading things HORRIBLY slow rn... no other game causes these issues What did @Ubisoft mess up that it slows my freaking INTERNET outside the game??????
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c
(@Saidr6s) reported
quitting no TL @Rainbow6Game @Ubisoft fix your cheater ddosing and elo glitch problem it cost me 300 elo today
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This Name is Dumb and So am I
(@TwilightWolf250) reported
@ChilledChaos Chilled, Ubisoft won't even fix their major games and series, you really shouldn't be surprised.
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elias santos #E321
(@Elyas_ta2) reported
@Ben43695003 @cutandcopy2 @JamesStevenson But they do make money with gamepass subscriptions like Netflix, Disney+ EA Acesses, Ubisoft+, HBO Aaa max, Amazon prime video, stadia, Luna, PlayStation now. If you don’t get it, service is the present and future
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WOJi
(@3wojis) reported
@GarethDobricic Yeah mate absolutely. All the testing and they still come out buggy or have errors. This tweet was mostly intended for the Ubisoft lass who is saying how testing is like actual development. Er, no, it isn’t.
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ParesseuxReaper
(@ReeceReaper) reported
@Rainbow6Game fix your crappy audio and servers on your game that is the only game that still relevant to Ubisoft
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Elsa Draws
(@DksElsa) reported
@Ubisoft hey, one of my axes on assassin's creed Valhalla just disappeared. It's a very serious bug and I'm reading it's been around for a while. No fix yet? Weapons are kind of hard to upgrade...
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PajamaPantsIsMe
(@IsPajama) reported
Ubi fix your god damn servers everyone has a base of 200 ping @UbisoftSupport @Ubisoft
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roy
(@theyxr) reported
@reflvct It’s actually a BattlEye problem, Ubisoft has little control over BattlEye detections in Siege. BE devs occasionally purchase cheats to RE but mostly they just rely on bypasses getting patched out and kids buying the cheat and emailing them the exe or dll.
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Josh
(@ScarlWitchh) reported
@BlueCrunchyArt @Destinys_Eye yeah of course, i ain’t gonna blame ubisoft for people using this stuff all these issues are so annoying, i wish the people wouldn’t give yiu the excuse “everyone does it” cus that doesn’t help either, just hope we get a fix soon or even a band aid fix