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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (59%)
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Online Play (21%)
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Game Crash (9%)
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Glitches (8%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main |
Sign in | |
 Helsinki |
Sign in | |
 Saint-Nazaire |
Online Play | |
| Katzweiler |
Sign in | |
| Freyming-Merlebach |
Glitches | |
 Prescott |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Revan hates the White Sox
(@Iamsharknado) reported
@The_ReaperKillz @UbisoftSupport No reaper you don’t understand Xbox is having issues today so every single other day it happened is not Ubisoft’s fault clearly
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Denisse Takes
(@denissetakes) reported
@Angi_AN @ArtDeckNL BGE2 is ambitious but the team is using tech that hasn’t been used in other Ubisoft games. It’s impossible for anyone who isn’t privy to that tech to know exactly what issues they’ve come across if any.
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iODIN
(@ODIN_XBOX) reported
@RollerChampions This is probably down to @Ubisoft server's always being bad. if it is, invest in better one's if it's the game fix it..... the game will never be competitive if important gameplay is a 50/50 if it works or not.
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Xvrtd
(@Xvrtd_R6) reported
@UbisoftSupport can't login at all. Keeps saying " A Ubisoft service is currently unavailable"
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VN Zyro
(@ZyroVn) reported
@UbisoftSupport email and ubisoft account was hacked, can prove it by login locations and hwid's. Logged into siege after getting it back, was banned, support ended chat instantly and then never responded to new cases
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Titty
(@LifeIsPain70) reported
7 yrs Ubisoft yet u can’t fix the disconnecting from Xbox live u garbage money hungry ******
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Albert
(@JakRogers5) reported
@UbisoftSupport Assassins creed unity ps4 servers offline. error 0x70000006 "the required the Ubisoft services are currently unreachable. Please try again later. This has been happening for a while (a few days)
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𝕶𝖞𝖚𝖚𝖐𝖊𝖙𝖘𝖚𝖐𝖎 '𝖂𝖍𝖎𝖙𝖊'
(@HollowWhiteR6) reported
@0HotWaterBottle @Rainbow6Game They can not. When do people realise that. Their policy for banning people resides on 100% proof. Streams, pictures or gameplay are not enough proof for a ban. It is an issue only Sony / Microsoft can resolve, Ubisoft is absolutely and in no way capable of doing anything.
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Noah Caudle
(@NoahCaudle1) reported
@Ubisoft @Rainbow6Game fix your bull **** *** game that you y’all have a dog **** game after six fly wars crazy. customs game should not have drones because i’m just chillin with the boys and that ain’t fun
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Ascension_.
(@ascension_lg) reported
@BroCanadian This happens consistently with Ubisoft Connect, To the point for me that I cannot even use there chat feature or press send on any message it allows me to type. Been like this for around 8 months as well with no fix. Yet they are coming out with a new season and weapon first. -_-
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probably a mistake
(@pm_ihnft) reported
so anyway, there I was on discord, login in the Ubisoft thing to play the game, and out of nowhere one of my friends joined in
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𝚂𝚔𝚢 ✇
(@luciidGuns) reported
Can Ubisoft fix this **** game? Just a thought
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Yakumono
(@LuigiBlood) reported
more like Ubisoft DISCONNECT
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Jonathan Creane 🇮🇪🏳️🌈🏳️⚧️
(@JonathanCreane) reported
Finally getting around to Horizon Forbidden West, and I am enjoying it, but I can't play for more than an hour or two at a time. I brought it on myself but Ubisoft open world games have broken me.
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bluemeanie
(@bloomeenie2) reported
@UbisoftSupport once again, watch dogs on Xbox one isn’t working. Even after following all troubleshooting I get “Error! Sorry, the Ubisoft service is not currently available” You might wanna pass it on to whoever fixed the servers last monday
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kadir can
(@kadirca43781552) reported
@Ubisoft hi Ubi. i just pay and bouhgt your game Syndicate for PS5 but its broken, unplayable and there was no any warning about the game. Do you have any plan about this?? i dont wanna play a broken game. I am realy angry
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Fresh Spence
(@J24spence) reported
@UbisoftSupport I installed the game but just realized I cannot play with a controller. PS4 and Xbox controllers do not work even with the Ubisoft troubleshooting. This issue is all over forums, it's crazy how there wasnt a fix for this almost a decade after release.
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AngstyKatz
(@angsty_katz) reported
bro dod ubisoft actually fix uno??
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Night
(@Nightt67) reported
@SurgeonnOFDeath @assassinscreed **** u Ubisoft, almost 2 months of awaiting, and the glitched trophy "Double Trouble" doesnt even appear in this list.
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An Ordinary Cat
(@TrueShamisen) reported
@Charcharo @DarkZenn @LeonS_K_ I'm sorry but Elden Ring is outdated and pretentious, the "Elden Ring fixes a problem with open world games" dribble I've read then they go on to describe a Ubisoft Open Word style game, I don't think the fans even understand why Elden Ring is good
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Methodizts
(@methodizts) reported
@Ubisoft fix your Xbox server connection. Just lost a ranked game cause off that. I keep getting disconnected.
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Angela | NgenoART
(@Angi_AN) reported
@ArtDeckNL Until Ubisoft doesn’t announce the game has been canceled, it’s status is still ACTIVE plus there are statement confirming they are still working hard to finish it. I just hope its development is on the right track after suffering endless issues.
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Soup
(@soupbutreal) reported
so uh… @Ubisoft… we getting a Ubisoft forward? I need my yearly “hope for a new Rayman game” fix 👀
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Ryan
(@ryansb10) reported
@Ubisoft Fix your ******* game
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Will ࿎
(@PredictXO) reported
@Ubisoft fix your ******* r6 disconnect issues holy **** billion dollar braindead *** company get a grip
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PredictedTick02
(@PredictedTick02) reported
@UbisoftSupport I am currently having trouble connecting to the Ubisoft Servers on Watch Dogs Legion. Without the connection I am also unable to access any season pass DLC
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Ian Alan Pride
(@TheFluxApex) reported
@Blackiechan7671 Thanks! This glitch got her lots of resources. Ubisoft Support actually contacted me on my first post trying to figure out why this is happening and I made this second video more just for them. Not that it'll help them much, but it's more proof that there's an actual glitch.
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the world is a place
(@Heliophonic_) reported
I wonder how often people install For Honor on Game Pass and then immediately uninstall it because it forces you to install ubisoft connect and sign in to your ubisoft account and theres no option to just play without it. Even EA games can be played on Xbox without an account...
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kadir can
(@kadirca43781552) reported
@Ubisoft hi Ubi. i just pay and bouhgt your game Syndicate for PS5 but its broken, unplayable and there was no any warning about the game. Do you have any plan about this?? i dont wanna play a broken game. I am realy angry
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CloudGamer33
(@CloudGamer33) reported
@RokkShow @UbisoftSupport So it was an Ubisoft not stadia issue?