Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (59%)
- Online Play (22%)
- Glitches (15%)
- Matchmaking (3%)
- Game Crash (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dieppe
|
Online Play | 7 hours ago |
|
Villefranche-sur-Saône
|
Sign in | 13 hours ago |
 Ciudad Jardín
|
Glitches | 24 hours ago |
 Montréal
|
Sign in | 1 day ago |
|
Haguenau
|
Sign in | 2 days ago |
|
Val-d'Or
|
Sign in | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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iampowlly (@iampowlly) reported@Assassins_UK Hay Ubisoft. Do you think you can have like 400 of your talented staff fix the studder and texture lag in your remastered game? I have bought it and still can not play do to the rage quit I get from it! Plaese for the love of all that is Assassins Creed please fix this. powlly (Paul) GG's.
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TouchMe (@cybernetic_sam) reportedUbisoft connect having an issue or something??
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MagnaCarta80 ★ (@MagnaCarta80) reported@Ubisoft the world ascension 2 event is absolutely broken. The zahamaribus are way overtuned. Fix it.
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appealtoheaven (@NHstopguy) reported@OfficialNyps the pixel peek problem would be solved almost entirely if Ubisoft had the ***** to make bullets come out of the barrel instead of the optic
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AG (@MankiniEnjoyer) reported@SynthPotato I don’t understand the hate brigade. SM2 was their only miss in 10yrs, and folks on here act like they’re Ubisoft. People forget this is their 3rd game this generation, despite Sony’s live-service meddling. Nothing but respect for that
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Dr. Cheems Manhattan (@sv_drcheemz) reported@RKRigney I never had my account hacked, but I had lost my phone multiple times with steamguard activated. I send them a ticket with the issue, they ask for some questions to confirm it is me and done. Big contrast to my EA and Ubisoft acounts that are still stolen 15 years ago.
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Timo (@TimoTweetss) reportedassassin’s creed was once (up till 2018) a serious historical franchise about the war between assassin’s and Templars with sci-fi elements… starting with odyssey, Ubisoft thought adding literally whatever ******** and justifying it as an animus glitch or dream sequence would be okay, and it isn’t. **** sales numbers, im talking from the pov of the franchise in terms of authenticity and integrity, its lost that serious tone that made it special to begin with…
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johnnypearl ❁ (@j0hnnypearl) reported@GhostRecon My BIOS is from this month and I have the Steam version, though I also own the Ubisoft Connect version; loading is slow on both. I was going to make a video, but since they’re already fixing the NVGs, the loading times, and the weapons, I’ll just wait for the fix.
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ZeroVII (@zerovii_) reported@EpicGarloid @fivesixtwodude Volition has **** games. Ubisoft releases nothing but **** games. Firewalk, rip. Arkane, their last games have been ***. Rocksteady made live service **** game nobody wanted and BFV was genuinely bad. Most of those don’t correlate with their social media posts. Just bad games
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DGAMER (@d_Gamemaster) reported@Doctor_Cupcakes How did some of the devs behind Rayman 4 react to being shifted to other projects like Horsez? What were the difficulties of working with the Jade engine? Were there any Ubisoft executives that specifically had major issues with the project?
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Arman Nouri (@armanguy) reported@LudwigAhgren Every large live service company thinks like this btw not just riot. Blizzard,EA,Ubisoft,Tencent,Nexon If it’s not making billions in micro transactions, the team either gets laid off or moved to other investment opportunities.
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Cipher Of Being (@AlteredEndeavor) reported@MLGecko627 I don't think Sony first party games are the only ones that get attacked for this at all. Ubisoft has been getting hammered over its open world formula for years. Call of Duty gets criticized for being repetitive constantly. Sports games get criticized for yearly iterations, and I've even seen the exact criticism you're making here about seemingly everything becoming a Soulslike. I think what we see probably has a lot to do with the circles we're in and what the algorithms keep feeding us. I also don't think cinematic narrative driven action adventure games are inherently the problem. I enjoy plenty of them myself. My criticism is more about how much of Sony's major first party output has started to share a similar design philosophy, presentation, and structure. You can absolutely prefer that style of game, and I understand why someone would choose PlayStation specifically because Sony still invests heavily in it. Where I disagree is the idea that criticizing repetition means wanting these games to disappear or become Soulslikes. There's a huge amount of room for experimentation within cinematic action adventure games themselves. Different approaches to level design, storytelling, player agency, progression, combat, exploration, structure, and presentation could still produce the kind of narrative driven experiences you're talking about without abandoning the genre. I think this also connects to the larger problem with gaming discourse. Algorithms can make whatever criticism you're surrounded by feel universal. If you're heavily invested in PlayStation, you're probably going to see a disproportionate amount of PlayStation discourse. Someone heavily invested in Ubisoft, Xbox, Call of Duty, or Souls games is probably seeing an entirely different version of the supposedly "universal" gaming conversation. So I don't want Sony to stop making these games. I'd just like to see them take more chances within that space rather than feeling like the alternative has to be either the familiar Sony formula or turning everything into a Soulslike.
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oscar martinez (@ockmartinez) reported@UbisoftSupport Thanks for the free attachments, i been enjoying the game since the update , me personally have no issues on my end i read a lot of comments of others not being able to load in to game hope they receive a fix soon , im on the ubisoft app not ****** steam thats what im guessing
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Dr. Urby-G (@UrbyG92) reported@MichaelPonte10 @Assassins_UK Sadly Ubisoft acts as if this issue is not widespread. There are multiple tickets, reddit posts, etc.. about it yet they haven't fixed it since launch! Underwater exploration is a core part of the experience, but this bug ruins it!
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Rayman_Tada.K. (@testeage2021) reported@RaymanTogether If Crash Bandicoot is there, than i will start re-downloading it. I feel like Rayman would be there as well if Ubisoft ever announced it.
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Splooto's mangled corpse (@XxGG_sexualxX) reportedRockstar is not immune to ****** smarmy business practices, I've never denied that. But they are not the first, that is what I have an issue with regarding the current discourse. UBISOFT was first and GAMEFREAK/NINTENDO normalized R* is just player 3 in the anti consumer game.
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Tom Mohrmann (@Gamer311363) reported@xD4rkSoundx @KARNAGEclan XDefiant was unpolished and had netcode und Problems and was cut cause Ubisoft didnt have any money.
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DisabledBrandon (@DisabledBrandon) reported@UbisoftSupport Can’t link my phone number to my account. So I cannot play ranked then when I went onto Ubisoft support to send a message on what the issue I am having is. It just wouldn’t let me send the message. Absolute joke. SEND A VERIFICATION CODE TO MY NUMBER
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Jonathan.G (@Jonathan2134) reportedI know why people make fuss about game licensing and ownership. This sounds like a broken record Ubisoft release the Crew and The Crew costed money than Ubisoft Removed the Crew from digital stores including your account. Ubisoft say well you never owned the Crew.
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Raion Sensi (@RaionSensi) reportedBeast of Reincarnation devs apologized to gamers for the performance issues. Meanwhile, Sucker Punch and Ubisoft outright blocked people for sharing their opinions about Ghost of Yōtei and Assassin’s Creed Shadows. If studios can do whatever they want, they should at least listen to their audience.
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pogbum (@pogbum4040) reported@TheHiddenOneAC but like honestly how come professional writters dont see it but normal everyday people do? like everyone who plays ubisoft games easily see the writting problem
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Ryan 'Bloody' Geer (@FalseProphet989) reported@WajSid This was always my problem with Motorfest. A game that preaches about car culture yet restricts every aspect of it and don't get me started on the multiplayer because it's either use the one meta car or lose the race. Then again Ubisoft has never been great at balancing in games.
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Kira, Bottom Butch Spiegel and Resident of the Jar (@KiraKiraExplode) reportedThere is a way to fix it, pretty easy actually but be warned. I wish @Ubisoft would fix that but they don't want to it seems.
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Whiitake 🇺🇸⛈️ (@Whiitake) reported@Vex_D1 @Ubisoft Right. This issue has been known for many years and Ubisoft always told everyone to go pound sand. Then they said they would look into it, then they cancelled support of Wildlands and left it unresolved around 2022. Now in 2026 they say they will fix it...
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mortis (@harutamoder) reportedlook I'm happy for this person but i can't get refunds for all my ubisoft games cause I can't login to my third party account
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Hijinks (@Hijinksss) reported@PaulTassi I dropped it after Ubisoft told them to both: wrap it up and also somehow greenlit like 4 extra seasons. Was the dumbest thing. Almost 18 months of no content for them to come back and be like “no we’re still continuing it.” Just done with live service looters in general.
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GimmeBoss (@gimmebosscoffee) reported@TheRealZephryss Ubisoft pivoted to "Witchers Creed" with Origin in 2017 because they chased The Witcher 3 fame and glory. Ubi rarely set trends these days, they chase them and most of the time fail miserably. There's no denying the popularity that spawned from the RPG series, beginning with Origins, and this is because it made the franchise more approachable. Most would say "AC was getting stale" before Origins came along. And I'll agree! I loved Unity, and despite it's failings, as a Brit, I loved Syndicate. But it wasnt the style of the game that was the problem. It's because Ubisoft (AGAIN) pivoted to try and make AC an annual franchise, like FIFA or COD. AC has the appeal, sure, but they didnt have the ability to make an AC that kept it fresh EVERY YEAR. They should've given AC 3-4 years to breathe and release a new one, rather than chase that yearly release, and as a result, we got the RPG series and, IMO, the downward spiral of the "Assassin" in Assassins Creed.
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Miguel Dagnino (@mdagnino22) reported@TheDivisionGame Hi, I've had a problem for a long time, and it's been happening again lately. Ubisoft Support hasn't been able to provide a solution so far. Please, I need help, since I've put a lot of hours into the game. case: 26473524
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Yizus 🇻🇪 (@YizusOh) reported@Ubisoft Yeah, so when are they going to fix the accessory bug in Wildlands where equipping a helmet switches it to night-vision goggles?
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Slava Ryzhkov (@RyzhkovSlava) reported@GhostRecon @Ubisoft could you finally adress issue with game basicaly not able to Load if you trying to play on newer CPUs such as Intel 12-14 Gen and Intel Ultra 100 to 300 Series