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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (24%)
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Glitches (13%)
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Game Crash (9%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Grenoble |
Glitches | |
 Stratford |
Sign in | |
 Tallinn |
Sign in | |
| Toulouse |
Sign in | |
| Lubersac |
Online Play | |
 Glasgow |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Еяэи
(@_erenn10) reported
@Ubisoft @UbiMassive @TheDivisionGame Belstone Armory Gear is glitched, the (Armor Regen) doesn’t show up on stats however all other gear that has armor Regen as a stat shows up, why is this, Belstone Armory Gear BROKEN!!???
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144 ⚔️
(@EsoterikGaming) reported
@SterlingJH I hope so too, I feel controller FPS needs something new or refreshing, and this could be the answer. but I competed in Rainbow Six Siege and playing on private Ubisoft servers are a nightmare as well. Lets not even talk about ranked. Time to find a match, Desync, lag switch etc
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AUSTINTHEAWESOM
(@awesometheausti) reported
@Calfatty @Jev @ModernWarzone Ubisoft is great devs,I hadn't have any problems with there games.
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Sharra
(@sharraxx) reported
@UbisoftSupport Since April 7th, gamers from around the world have been unable to play ghost recon wildlands. When are you going to fix the issues? Its pretty clear the problem is on ubisoft not us. Why are you ignoring the issue? Resolve it already!
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Jaimitoelcartero
(@jaime_carterito) reported
@UbisoftSupport @Diegoprlt24 I got the same issue and it’s not tracking my progress for longshots not headshots and my Ubisoft id is Jaimitocartero6
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Magnus (マグナス)
(@MagnusSmith12) reported
@BeastModeBrit Ubisoft has games in game pass but that's not the same as this separate subscription service I thought you meant like EA Play is included in Game Pass Ultimate
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Dredgen⁸ Sparky
(@SparkyVEVO) reported
@TheUltimateOzzY @PaulTassi @Forbes Siege was a a actually a mega flop at first,especially with the classic Ubisoft downgrades. It took them a while to get it where it is rn. The devs could've also abandoned the game after a year or so of it being an unbalanced and broken pile of garbage
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Anthony
(@antbaloga) reported
@ACHES I’m trying to link my Xbox account to my Ubisoft drops account and it’s repeatedly not working, any advice on how I can fix that?
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Dee-Groove
(@roberson_dee) reported
@UbisoftSupport Ive tried all 3 regions I'm located in Denver I don't get an error message I get a hefty wait time, never get connected to a match.. I must make three attempts to get connected to the Ubisoft servers, after the third message of wildlands service unavailable I get in the servers
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Anmol Singh
(@AnmolSi86) reported
@UbisoftSupport Happens both of the time…when launching r6 it auto logins but after closing the game it logs me put everytime and now playing xdefiant have to login on uplay app everytime i open the app…happens to all my friends to so its not an isolated issue
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SilverHawk
(@HDSilverHawk) reported
@marcosdiboa @PlayXDefiant It's because Ubisoft always has a connectivity issue. I had to go through hell to fix my problems with Riders Republic, port here firewall there and other stuff.
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Polar
(@Polarixe716) reported
@SheIdog @Parasite Possibly your side is having issues? Also could be that the servers are just overloaded and you may happen to play at peak times. Ubisoft should fix it soon for sure tho considering the beta lasts quite a while.
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Marc Spi
(@marc_spi) reported
@UbisoftSupport Dear Ubisoft team, please fix the challenge issue because I really want to reach the last genius level but the daily
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Rob Potsy Potchak 🧾 - Writer/Editor/Artist/Actor
(@Potchak) reported
@BenJRedd @PlayXDefiant It's an Ubisoft game. Of course it's broken when it launches.
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kitchenSoup
(@kitchenSoup1) reported
@Garfieldisdoc @IceColdR6 Wth is aim assist gonna fix. Nothing ubisoft needs to outright ban them.
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Peesi
(@franz_waldemar) reported
@UbisoftSupport Peesi7987 is my ubisoft name. I gind 2 matches without crossplay but i habe problems Witz equipment and Level. Maybe i open ak47 to Level 2. I make the settings after a Match is IT on Level 1. Account Level is Stuck by 4. I have no progress. Thank you
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ɴᴇᴏɴ ɴɪɢʜᴛʀɪᴅᴇʀ🌴
(@NeonNightglow) reported
If Ubisoft works out the server issues and adjusts battle pass xp gains...I think XDefiant could be a pretty good competitor to Call of Duty.
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Reality Eye
(@reality_eye) reported
Stop hating on @PlayXDefiant .. at least @ACHES and the people over at @Ubisoft are making a game to rival CoD & you see Pat almost on all post (at least on my feed) to fix things people complaining about! Hell even CoD isn’t doing that.. still problems with CoD but y’all silent.
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Ali.Najim
(@AliNaji32434569) reported
@Ubisoft Fix fken servers
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NTaL
(@_NatWally) reported
@PlayXDefiant @Ubisoft was hyped to get a beta code to be able to play, but all day i have tried everything to find a lobby, reset router, flush dns, reinstall game, nothing works just says searching for 11 more players, is it an UK thing, im not the only one with this issue
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Michael Prudhomme
(@MickeyPrud911) reported
@Ubisoft @UbisoftCanada Its pretty fn sad that you have like 3-4 locations across canada and you only offer customer service between 9am and 11am. You do realize that people have to go to work and cant make that time right? Id like access back to my ubi account but cant even ask
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twit_ter_dad
(@twit_ter_dad) reported
@Ubisoft can we get a fix for no gun,player nor daily progression? if you cant progress then why even play?
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Brian Gavin
(@BrianGavinGames) reported
@Jax44679413 @saltyy_savage @XDefiant_FR It came to my email a few minutes after I claimed the drop. Do you have your Ubisoft and Twitch accounts linked? I think that’s a requirement if I remember correctly. I’ve seen others complain about delays in getting their code so it could also just be an issue they’re having
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Cuban
(@Cuban370z) reported
@Parasite Thats always been a Ubisoft “issue” (Division, Ghost Recon, etc) sometimes just feels a little funny. But, still not the worst.
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a guy
(@Eh_There_Buddy) reported
@4096v I got an email about 20 minutes after I claimed the twitch drop with a code in it, on the shatterline website it'll have a link to a redeem site where you sign in to ubisoft and plug the code from your emails in
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Jettson
(@JettsonMeng) reported
@UbisoftSupport @thisisstev Hi, I have the same issue, it was leveling up last night but today my gun and my personal level isn't going up. And my battle pass item not showing in my inventory. My platform is Ubisoft connect and my username is On2Choi4e
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jimmyconway
(@jimmyco29253992) reported
@PlayXDefiant @UbisoftSupport @Ubisoft it’s all over reddit people have trouble redeeming their codes!!!!!!!
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Momagic
(@AhaMomagic) reported
@Sirnotbanndwulf It seems like they actually somewhat give a **** about this game and it shows. People were having all sorts of trouble day 1 but by day 2 they fixed **** almost entirely. Never seen this much effort from Ubisoft lol
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N3JC
(@n4c3_D) reported
@TheGodlyNoob connection problems cuz ubisoft connect is ***
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enzo
(@imlxrenzo) reported
got a @PlayXDefiant code but i can't access my email that's connected to my @Ubisoft account. Is there anyway I can fix this issue? @UbisoftSupport