Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (18%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oelde
|
Sign in | 23 hours ago |
 Buxton
|
Game Crash | 3 days ago |
 New Delhi
|
Sign in | 3 days ago |
 Sydney
|
Sign in | 4 days ago |
|
Delhi
|
Matchmaking | 5 days ago |
|
Mittweida
|
Sign in | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Özgür E. Ersoy (@OzgurCreativity) reported@JoonasRautiain1 @RinoTheBouncer ACS isn't THAT bad as a singular game. The worst mistakes were made by Ubisoft as a company. The worst problem was using Yasuke and completely turning him into something he never was. Ignoring the real story of Yasuke and disrespecting his legacy.
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Roli (@GamingNaRoli) reported@UbisoftSupport It's really frustrating guys, I have multiple Ubisoft games on my handhelds, everytime I'm asked to login and my account is suspended. I am not able to play anything Ubisoft anymore. This is not helpful.
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Joshua Bell (@massaBeard) reported@NikTek Problem with Ubisoft is they always give more an illusion of a huge world, but in reality it's a bunch of copy paste ****.
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Daniel Matias (@MulletManDann) reported@Rainbow6Game @Ubisoft YOU GUYS NEED TO FIX YOUR ******* GAME I GET DDOS 3-0 GAME TOP FRAGGING TRY TO CONNECT BUT I CANT I LOOSE RP AND GET BANNED LIKE WTF IS YOUR GAME
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Rooster83 (@Rooster832) reported@bxn45I @king_249 @hard8_times I had more issues on my PS5 pro with Star wars outlaws because it kept crashing. I think it had something to do with the Ubisoft servers.
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Sys (@Sys96466707) reported@DaniLeague @kodingnights @Pirat_Nation Yes. Certain publishers like Capcom and Square already remove it anyway, so it won't be a problem. But Ubisoft or Sega, they won't remove it, they'll happely resell you a new version of that game or just let it become lost media. Thats the problem, can't trust these publishers.
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Benjamin Knight (@BENJAMINxKNIGHT) reportedIt was stupid as hell of me to expect @Ubisoft to make a game that doesn't crash every time I open it. #thedivisionresurgence @TheDivMobile
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Space Wizard HD (@SpaceWizardHD) reported@PotatoePet @RealMarcFoxx Plenty of people are playing the same build and not having your problems. Spend less time making video montages of your failed climbs and more time actually learning the timing instead of demanding the game hold your hand like Ubisoft does.
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Baudi (@ohBaudi) reportedubisoft needs to figure this **** out, i built a brand new pc just to be able to stream let alone play siege 6 months ago and i was averaging 350-400 on all maps, 6 months later (2 seasons) and im down to 270 maybe 300 on avg on all maps, either i need help or they needa fix it.
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SiRiUS CoOp (@SiRiUSCoOp) reported@NikTek haha! Well, I actually loved Ghost Recon: Wildlands. But they Ubisofted it for sure. Amazing world, graphics, physics. Tech wise Ubisoft was always solid. But then their designers... layered a **** tier copy pasta bullshit ontop. Good thing it played well as a sandbox. Their designers are the problem. They literally write papers on yellow paint and how awesome it is. Their goal is to make money, and their method is to appeal to "broader audience". That was probably written in large font in their meeting rooms. So, while I would love for it just to be the name which causes the quality drop, it is actually just the people. It was always the people. They suck. That is why "made by ex-ubisoft" is a lol to me.
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🏳️🌈 Lenny (@mvpslenny) reported@TitaniumRolo How can there be an Alpha Pack error EVREY SINGLE TIME I open one? Is the monkey throwing dice in the ubisoft server on holiday?
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† Blite Graystorm † (@BliteGraystorm) reported@TheCrewGame Hey @Ubisoft I keep getting disconnected from the server when playing some events in custom mode for CupCar/Nascar category. Error is: MISHAP_OUT-OF-GAS_1. Already rebooted both the game, the PS5 and wifi connection but nothing works, is it a bug in the database?
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DanX (@X64611488X) reportedHi @UbisoftSupport @Ubisoft @UbisoftLatam, my case #25821051 has been 'In Progress' since March 30th with no resolution. I'm unable to make purchases in the Mexico store (Error Sigma 4) despite having 2FA and correct billing info. Can you help me speed this up? 🇲🇽
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AJhirron (@jhirron) reported@terminallyOL Tbf I think this is just an interactive guide map. If you looked up one for Elden it would also look like this. The main issue with Ubisoft and specifically AC Valhalla is they put ALL of this info IN YOUR FACE. And the actual in game map would look like this combined with a million different things on the hud that just leads to an extremely overwhelming and cluttered experience lol. Ironically when Elden dropped a couple Ubi devs started dry hating on the TL about the lack of hud and “direction” because they genuinely cannot understand why ppl DONT want maps like this in the actual game.
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Eric--Chief Sarcasm Officer (@Awesomeincarn8) reported@ManwithoutF @StarWarsOutlaws No. The game is genuinely terrible, and it was completely broken at launch. If it hadn't come from Ubisoft, it would have gotten exactly as much hate as it got, because the game, itself, is bad, especially at launch.
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ActingRiot (@ActingRiot05) reported@re4dyreg_TTV @LickyOnMyBlick @MightyKeef Some of my games I have on Steam would have issue with third party launchers like any EA App stuff it wouldn't boot up or the activation page would pop requiring to log in to verify and with Ubisoft and Rockstar they tend to have stroke
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Across 3 Horizons (@Across3Horizons) reported@8o_pt Agreed 👍 currently they only have a way to sign in using Ubisoft, Apple or Facebook
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Patton (@Patton_Heasley) reported@UbisoftSupport @ANNO_EN 25821850 is my case code I really want the issue fixed. The issue is changing the Xbox linked account connected to the Ubisoft
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Prufoss🪐 (@Prufoss) reported@tekaysonblitz @ItsIsaacBW Ubisoft don’t give a **** I bought and sold many Account Never had any Problem, the Account marketplace is big
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Will🇵🇷 (@Will777JP) reported@kidsmoove @GriftGod_ Facts! Also, Ubisoft games normally release working on release. People praising crimson gor getting a patch every other day but forget how it came out broken
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ChaosSingularity (@KaosSingularity) reported@NikTek The game was genuinely decent. It was **** partly because it released broken, but mainly because it’s a Ubisoft game. This would’ve been praised to high heaven if it were made by some Asian dev studio.
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Michael Park (@thjcopark2701) reported@RetroMonkey7 Taking away partnerships they had with GOG, EA and Ubisoft that allowed you to stream select PC games you owned through them via the cloud. Now they are just a straight subscription service with no access to games people own.
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Hanzo (@YourAkhiNeo) reported@Will777JP @kidsmoove @GriftGod_ ***** what? Ubisoft fix their problems with the release of dlc in few months after the release of the main game. Now drop some respect on CD devs, these guys are doing things that other dev's in gaming industry don't even want.
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DragonOfBlood87 (@M3G1_87) reported@JezCorden CoD didn't raise the price, toss the Ubisoft+ Classics to the trash bin, almost all of the most played Ubisoft games were already on Game Pass, and this addition only put more trash in the service. Ubisoft+ is around 7.99€ alone. Drop that and Fortnite Crew.
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Jakues (@JakuesTV) reported@Rainbow6Game @UbisoftSupport @Ubisoft SIEGE CUP IS ****** FIX IT!!
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Dudeston (@Sircalmore) reported@Ubisoft @assassinscreed. Sweet update but maybe fix the error where on load your Character goes through all the Kane and Kinu quests reward Items. She lists them like she is getting them again and then you lose all the items including the trinket to get back into the cave.
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xIronPonyx (@xXiRonpOnyXx) reported@Ubisoft awww cant make it to the stream coz im at work but i would loooooove a code. i wanna test out my 3070 despite having technical issues with the demo. 🙏🙏🙏 hope i can get a code.
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Assin no Varg (@VargNo) reported@BrightShieldSol @skittybitty_yt The issue with TOTK is that it sells less than BOTW current pace. As someone who likes but not love BOTW, TOTK was such a step back. Not sure why they thought Zelda fans would love Minecraft + Ubisoft Frankstein for some reason.
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pittepatpirat (@PittePatPat) reported@Ubisoft I bought the Season Pass and the monthly thing but it didnt get unlocked.. On Reddit more people have this issue. I made an Support Ticket like 24hrs ago too. Please fix this
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Charpen (@Charpen9) reported@TheHiddenOneAC Ubisoft has gotten way too comfortable releasing broken, barely finished games, promising to make them up to standard eventually as an "improvement roadmap" and then inserting full-blown live service cash shops into a $70 game