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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Ashurbanipal
(@Ashurba98620252) reported
@Rainbow6Game love how there is still cheaters in this game and you say your anti cheat does everything. Clearly it doesn’t. @Ubisoft fix your garbage anti cheat and game.
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Sltoxic101
(@sltoxic101) reported
@UbisoftSupport Just tried getting ubisoft+ two times now first time it took my money second time it did not take i went to customer support on the first attempt it said there was an error i just want to subscribe to it and it won't let me
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Tikyr
(@Tikyr_) reported
Bro Ubisoft is so *** 48hr ban cause they can’t fix their servers I play Atleast 4 Booters an hour shits dead
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vadimblyat
(@vadimblyat20) reported
@UbisoftSupport problem with Ubisoft launcher, when I log in I click remember me and then click this is a trusted device on the 2FA. Every subsequent time I log in I have to repeat these steps, for some reason the launcher does not remember my choices and forces me to repeat.
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chris henshall
(@henshallchris28) reported
@UbisoftSupport @UbisoftSupport ubisoft support staff said to send a video of the issue but I can't, do that, is it possible you send the screenshot of the problem to support staff
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WillyLo
(@WillyLo) reported
@Chefjess1995 Shame hope this sheds more light on the issues over at Ubisoft.
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Casper Claville
(@C_Claville) reported
@Ubisoft Goofy a$$ game. Fix Syndicate on next gen (ps5). The last great AC is unplayable.....
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TheRealist1
(@elitherealist1) reported
@prttyradCHAD @DreamcastGuy EA and 2K are trash on PC with the sports games... No issues with Ubisoft though.
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Qzdexi
(@dexi_r6) reported
@Ubisoft your ******* game @Rainbow6Game is broken Please fix it before it becomes dead
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wtf._.bun
(@wtf_bun) reported
@Ubisoft hey just wanna announce. If I ever made a game.. I’d make sure it ****** works before I do anything else. Fix your ****
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Marcus
(@Marcus12052419) reported
@Ubisoft If your thankful, fix the bugs
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FilipjestemoK
(@filipjestemo) reported
New kao the kangaroo✅, New crash bandicoot✅, where is Rayman 4???? #ubisoft #Rayman
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Adam Joesph Osborne Little
(@LittleAdamJoe) reported
@ArloStuff It's hard to know what to do. Basically any large corporation is prone to mistreating their employees. Some worse than others of course, but Ubisoft and Activision are hardly alone when it comes these issues in the game industry. Buying pre-owned is at least a partial solution.
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Krux
(@Krux02) reported
@TheChowderhead @Pengu I stand corrected, the issue doesn't lie with Faceit but with the fact that the budget for esports has clearly been cut by a staggering amount. Ubisoft clearly want the game to be a casual shooter and that is a massive waste of opportunity
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Krux
(@Krux02) reported
@TheChowderhead @Pengu My issue is that the player count is going up but the PL viewership is going down. As bad as ESL was, they promoted PL way more than FaceIt seem to. GO4s were way more popular than whatever we have now. Ubisoft doesn't promote PL nearly as much as they could
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Ethan Viljoen
(@EthanViljoenza) reported
@UbisoftSupport Just wrote an entire description of an issue I'm having on the customor support page for ubisoft connect and when i get to the end...The email is disabled and live chat is disabled. I've been struggling for hours with an issue now... please assist.
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Inshane IndaMembrane
(@inshane_inda_m) reported
@ArloStuff It’s a pretty sad state of affairs. You either support the game and give bad people money or you don’t and punish the good people that made the game. Either way it’s a lose lose unless Ubisoft just dissolves as a company given how deeply rooted the problems stand.
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Adam Joesph Osborne Little
(@LittleAdamJoe) reported
@ArloStuff It's hard to know what to do Basically any large corporation is prone to mistreating their employees. Some worse than others of course, but Ubisoft and Activision are hardly alone when it comes these issues in the game industry. Buying pre-owned is at least a partial solution.
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Ryusoulger
(@ExpansionLord) reported
@PownicMania5000 @yoshisrc @Getlucky12341 Personally I don't really agree with Arlo's mindset of not getting the game due to Ubisoft's issues because I find that seperate from the product itself, but he can make that decision on his own if he finds them a bit too much for him to bear.
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Turner mSCAREsa
(@TunaMachete) reported
Hey is anyone having a problem with the secret zone on palette prime. When I go back and try to do the time trial the box won't appear making it impossible to beat. #MarioRabbids #Ubisoft
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Ryan Boulds
(@ryan_boulds) reported
@RNGesusx @BikiniBodhi Well, the problem is: the entire console community is in a mess while people on PC don’t has most of those issues. I’m loving siege now that I’m on PC! I went from someone who as mad at Ubisoft to someone who sees why the decisions were made. PC overall is in a great place.
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you dont get to know my name
(@nevereverokloll) reported
@UbisoftConnect I can’t lunch for honor of the Ubisoft connect app, how can I fix this?
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Ray S
(@rshandle) reported
@JeffGrubb And in all of this, Sony is now chasing live service with 12 of 25 titles in development. Doesn’t seem like it’s worked out very well for EA, SquareEnix (sans FF14), or Ubisoft. Sony has top talent but a lot of live service games don’t make it with the entrenched competition.
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Simi Miller/سيمي ميلر🇵🇸🇺🇦🇦🇲
(@Simi_Miller) reported
@Inspecter797 Pretty much. It's an amalgam of Spider-Man and Arkham Knight and it's just not working. Just zero identity of its own and doing what Ubisoft does but somehow several pitches worse.
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Auroisyntraitic
(@auroisyntraitic) reported
@_Hintermeister_ @BenjiSales Yea thats my problem too, i started having fun as soon as i forgot that it was an AC game and just treated it like some random open world game, still ubisoft set some expectations by calling it an assassin’s creed
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ワイロケンぞく🇭🇹
(@wyolkens_) reported
ubisoft is the worst im trynna log in, and hit reset password and they aint ******* send it broken *** place @UbisoftSupport get yo **** together
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Catchyaup
(@CatchyaupL8a) reported
@JeremiahBenIsr4 @Ubisoft What the actual? This one was the most bloated and broken one they brought out. Way too much repetition and grinding and as for the micro transactions....
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pmo 🇨🇦
(@todziie) reported
@UbisoftSupport I did i unlinked it from the old account from both Ubisoft and twitch and even double/triple checked then I log into the new account and try to link and I get the error that it’s already linked to another account and automatically connects to the old one
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tejpal singh
(@chummysnail5) reported
@Ubisoft I glitch made me lose all my gear while have 120hrs in the game and they still haven’t fixed it. It’s been 2 years now and no one at Ubisoft cares
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2KELITE
(@kolosoul1) reported
@UbisoftSupport We’re all busy! I just don’t understand how long it’s going to take for someone to help me? Again this isn’t my fault but I feel as if I’m being ignored as if my issues aren’t important again this is no fault of mine. All I’ve ever been is a loyal customer to Ubisoft. #HELP