Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mantes-la-Jolie
|
Online Play | 23 hours ago |
|
Mulhouse
|
Sign in | 3 days ago |
 Brussels
|
Sign in | 3 days ago |
 Amane Aït Oussa
|
Sign in | 5 days ago |
|
Lorient
|
Sign in | 6 days ago |
|
Paris
|
Online Play | 7 days ago |
Full Outage Map
Community Discussion
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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lee robinson (@leerobi08433142) reported@Daniggerma66525 @mrpyo1 And it was still a bullshit excuse, ubisoft created stupid lore just to justify it because they wanted AC to be a fantasy RPG. then again, valhalas' excuse was even worse a glitch in the animus, causing 2 conflicting memories because of the whole reincarnation crap.
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James Jay 🇿🇦 🤝 🇬🇧 (@Jacquesdrums1) reported@Ubisoft This new update sucks! Loot not picked up, enemies not responding to your whistle, harpoon quests not loading, trophies not dropping. Fix this!!!
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Keaten (@Keaten88_2) reported@MKobokerz @cnnp16 @Black_D_Gamer1 They absolutely can afford it. The issue is usually data speeds, as an Ubisoft engineer mentioned about Star Wars Outlaws. The cartridge tech is fast enough for a lot of games to be read off of, but not all. Other situations are just publishers like NISA or Sega being cheap.
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Dinnu daniel (@daniel_adinnu) reportedTroy Baker, the actor behind Joel in The Last of Us and Indiana Jones in The Great Circle, used a 40 minute interview with Insider Gaming to push back against the industry’s most common villain narrative. His read: the games business isn’t run by greedy fat cats swimming through money, it’s trying to salvage itself. The backdrop makes his defense harder to dismiss as corporate cover. Development costs are spiraling, projects are being canceled before release, prices are climbing to levels the industry has never charged before, and physical media itself is under threat. Ubisoft Barcelona is currently striking after 51 developers there were hit by layoffs, days after finishing work on Assassin’s Creed content. That’s the environment Baker is defending studios inside of, not a hypothetical one. His actual argument has a specific moral framing most industry commentary skips. He says every studio carries a financial and moral responsibility to keep the people on its payroll employed, and that responsibility, not greed, is driving decisions people love to hate. Then he goes further than a simple defense: if live service models are what keeps a studio solvent enough to protect those jobs, he says, so be it. That’s the part worth sitting with. Live service games are usually framed as the villain of modern gaming, monetization schemes prioritized over creative ambition. Baker inverts that frame entirely. In his read, live service isn’t studios choosing profit over art, it’s studios choosing survival over shutting down, and shutting down means the layoffs he’s watching happen in real time at studios like Ubisoft Barcelona. Baker isn’t a studio executive with a balance sheet to protect. He’s a working actor who has spent decades inside these productions, and his take carries weight precisely because he has nothing to gain from defending the business side of an industry he doesn’t run.
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Chase Richardson (@Chase_R97) reported@Ubisoft @UbisoftSupport "we can't validate your ownership of the account". Well how about you tell me how to validate it??? I'm able to login using my Xbox info but you need your Ubisoft info to redeem codes
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Rayco Designs 🩸 (@WalletSumiso) reportedHey @Ubisoft, I'm new to The Division 2 and I'm getting Delta 03 errors constantly. Just got kicked right at the end of a Heroic mission while trying to farm an exotic for my Technician build. It's really frustrating — can you please look into this? Thanks!
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Chadz (@RealChadzz) reported@Hydra_Paradox1 @nuhre_ That’s the other problem Ubisoft uses always online that is also killing games but devs like crystal dynamics made avengers offline, playable anytime while delisted, with every single MTX cosmic free to use
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Zee13Sikkalo (@Zee13S) reported@Ubisoft Can you guys fix this. The black from the original was my favorite, now it no longer stands out.
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American Hillbilly (@loserXuser) reported@AnonymousJon3 I'll try it, thanks man. It seems like every Ubisoft game has problems tbh
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HotSauce-SZN (@HotSauceSZN) reported@Rainbow6Game @Ubisoft @UbisoftSupport the voice chat game chat still does work for rainbow I can’t hear nobody speak. Yall said yall fix it in the update yesterday. Don’t lie to us.
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🐲【D】【R】【A】【C】【A】【R】【Y】【S 🐉#ᴛᴇᴀᴍʙʟᴀᴄᴋ (@tweetysgrandson) reportedchoosing to skip the checkers board game in Havana today and progressing the story **** having an achievement ****'s not worth it said the same regarding the piano minigames in FF Rebirth but they weren't half as horrible as this is playing against a broken *** AI I am sure a normal game of checkers on a phone app isn't half as bad as Ubisoft thought this would be simple to people #AssassinsCreedBlackFlagResynced
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The Fat Walrus King (@FatWalrusKing) reportedSure, but no nerfs to actually broken characters like virt or pirate, and STILL no fix to Khatun’s deflect impale, great job @Ubisoft
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Anarchist59 (@OnePieceofWax) reported@Ubisoft reboot the watchdogs franchise as the modern day assassin creeds story. Problem fixed 👍🏼🫡 hire me for more bomb *** ideas
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Shade Gh0st (@shadegh0st) reported@Ubisoft Black island glitch. Won’t let me loot warehouse in Black Island. Will show the loot animation when I do it but I won’t get any rewards and it will say need key like it reset therefore denying access to loot that warehouse permanently.
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Swamp Hermit (@FeyFather) reported@kulpreetvirdi Yes, I can and do demand exactly that. @Ubisoft has every chance to do right by its fan base and instead delivered this glitched, unfinished slop then didnt support players when they had issues.
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Rose • 🏴☠️ Black Flag Resynched (@ellaplush) reported''Your devoted Husband, Edward James Kenway.'' **** you Ubisoft I WASN'T READY FOR THIS ****. MY HEART IS BROKEN, AND IT'S YOUR FAULT.
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Fábio Castro (@Fabiocastro185) reported@assassinscreed Oh dear @Ubisoft @assassinscreed team, even when you get something right, you make mistakes. Please fix the crashes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.
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mohit singh (@mohitSi86870121) reported@Ubisoft Fix double assassination cam
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Hank Scorpio (@Eldowzo1) reported@lookitsnoire @ManaByte As any game would if it's in a sub service, it will happen with Ubisoft and ea games would it not yet somehow no one is calling out these services for day one removal. Yeah it had potential missed sales but the keyword is potential not everyone who played would have bought it
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Rayco Designs 🩸 (@WalletSumiso) reportedHey @Ubisoft, I'm new to The Division 2 and I'm getting Delta 03 errors constantly. Just got kicked right at the end of a Heroic mission while trying to farm an exotic for my Technician build. It's really frustrating — can you please look into this? Thanks! @Ubisoft_Spain
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🤘😎 (@DuckinFickhead) reported@Ubisoft Don't put out a patch if it's just going to **** **** up! Getting controller lag real bad now. #BlackFlagResynced
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Smoke Grenade Guy (@x_lockon_x) reportedThought about trying the @Ubisoft plus premium service, but I can't even get @UbisoftSupport to acknowledge a support ticket I sent in 24 hours ago about a problem with my PS5 account link. Also, there seems to be no phone number to call or live chat option either. Not good.
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Shane (@CheezItJunkie91) reportedHey @Ubisoft what's the point of paying for Ubisoft+ Premium if the new games are unplayable and broken?
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Adrock (@Adrock318) reportedWe need the aiming controls during harpooning to be refined. Right now it's janky AF. It's not smooth and it's really hard. Please fix this. @assassinscreed @Ubisoft
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XxecutionorX GamingTV (@xxecutionorxGmg) reported@TheDivisionGame I am a Ubisoft partner a content creator and also a live streamer I stream on twitch I am contacting you to ask why do we invest our time and money into this game when you have people going around constantly cheating lag, switching
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OVG_Direct (@DirectOvg) reportedUbisoft Barcelona developers are losing their jobs right as Assassin’s Creed Black Flag Resync becomes a commercial success. The developers aren’t the problem. Years of bad leadership decisions are. Black Flag Resync is a great remake, but this is a reminder that success doesn’t erase years of burned goodwill. #gaming #Ubisoft
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Narco (@2012_nugget_201) reported@TimoTweetss Ubisoft is so bad at writing, how is it possible that almost every new addition is rife with writing issues
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✨PLUS ULTRA ✨ (@EliteGameDrops) reportedWhat have you guys done having the same issue 😭😭😭 @Ubisoft @assassinscreed
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The Drunken Quarian (@DrunkenQuarian) reportedGood! And it should expand to publishers like Activision, Ubisoft, and Bethesda who keep releasing physical games that are broken or nothing but licenses with no actual data on the disc. This **** should have been called out nearly a decade ago, and better late than never.
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antidotcb (@antidotcb) reported@BratorNews @Ubisoft @assassinscreed I wish they asked the fix of Mayan Puzzle on Misteriosa Island