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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (13%)
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Glitches (5%)
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Game Crash (4%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Asunción |
Sign in | |
 Marília |
Sign in | |
| Porto Alegre |
Sign in | |
 Hénin-Beaumont |
Glitches | |
 Tepic |
Sign in | |
 San Jose |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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1
(@JeffsWrldd) reported
@Ubisoft @Rainbow6Game fix this damn game
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coldheartcamp
(@champagnecampy) reported
@Ubisoft @UbisoftSupport I just got a 24 hour abandon penalty because of your server’s connectivity issues. I bring shame and dishonor upon your houses. Tis an act of war in my lands.
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Dani
(@Danielmv35M) reported
@UbisoftSupport @FosterEats Sadly I can't do that because I've just logged into Ubisoft connect for the first time so I have to login atleast once to use offline mode :(
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泡泡茶壶喝茶
(@HaolangL) reported
@Ubisoft How can I fix server unavailable on pc login process?
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H4ngingTree
(@H4ngingTreee) reported
@UbisoftSupport This is the problem when you have to use a different launcher for every game. wish you would all just use Steam. Never have an issue with that. Ubisoft Connect though, its the worst launcher to use. Really puts me off buying games from them. Rather pay more to use Steam
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ᴺᵉᵉᶠᵘ (𝓝𝓪𝓲𝓯 𝓙𝓪𝓷)
(@naifu_chan) reported
@UbisoftSupport i recently got a new pc and decided to download ubisoft connect, it has been four days since i downloaded it and i keep getting the error you mentioned. my time zone and date are correct. changed my password too, but to no avail.
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OverTheWatch
(@OverTheWatch2) reported
@UbisoftSupport I had this problem on AC on steam. having an install of ubisoft connect and then verifying the game files on steam made it work.
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Alman-Häschen
(@almankaninchen) reported
An unexpected error occured: You could open your Alpha Pack in Rainbow Six without a bug. Do you want to send a crash report to Ubisoft?
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L ROBINSON GAMING
(@LROBINSONGAMIN1) reported
@UbisoftSupport Hi i tested my internet. It's perfect and i did every step you guys post but still i'm not able to connect to ubisoft connect or even reda's shop i still get the error message. By the way it's Ac Odyssey on xbox one. Can you try to resolve the issue please?
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ShanTheGod
(@ShanWinTheGod) reported
@TrueGamer1111 @quasihobbies @thicc_stick_boi They are not. Almost every big publisher has a sub service actually. EA, Ubisoft, Nintendo, Playstation and Xbox do subscriptions, 3 of which have a tier for day one access to their games.
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TheSpookyCaveira
(@thespookycav) reported
What's one thing you want devs to fix in rainbow six siege? #RainbowSixSiege #r6s #ubisoft
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Vice
(@Ag129Alexandre) reported
@UbisoftBrasil @Ubisoft The frozen screen bug is getting worse with each update and you don't find the problem, I'm taking punishment because of you, it makes me want to abandon the game
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QsccYT
(@QsccYT) reported
@UbisoftSupport I am receiving the error code Ubisoft servers are down try again later. I have already reset my password
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Biosatellites.
(@yonkou909) reported
@ALLYOUPLAY Hi the link for Uplay account linking in your page is broken. Please fix it, just bought a game and I'm unable to redeem the code because of this broken link.
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NicoNice
(@NicoNice_) reported
@VaibhavVishnuP2 I found how to log in since the post. Basically, when I downloaded the game, I downloaded 2 files, "Trackmania" and "Ubisoft Connect". I can't login whith the Trackmania one but it works perfectly for me with the Ubisoft Connect one. Try it and tell me if it worked for you
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Hyrulr
(@Hyrulr_) reported
@ubisoft You maybe want to use the money we give you and fix the rest of the servers like you did on East? Just got DDOS on scus. What the heck are you doing with the money you make off us?
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quint256
(@quint256) reported
@halfpintpup Just think you could be @ubisoft support team lol. Banned because the big hack that happened and they still refuse to fix it.
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повтор (Dan Skipper stan account)
(@75NFN) reported
@UbisoftSupport Spent 2 days going back and forth with y'all and after trying every possible fix, y'all told me it's a known issue and to just wait it out. Love having a brand new PC where I can't access my 50+ Ubisoft titles.
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Spooky Fwkes-Sam.RN
(@FwkesSam) reported
@MrBaee I agree, and I definitely think they should. Just, try to level your anger at ubisoft proper, not the devs themselves. Not that you specifically called out the devs, just... The issues they're facing are not simple ones, and they're clearly underequipped to fix them.
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William
(@willieduard) reported
@UbisoftSupport "small"? many people have this issue, and in more than 24 hours still no fix?... because problems like this i prefer steam... i want my library games in steam and no longer use ubisoft connect...
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TrashPanda2077
(@FallenSoul94) reported
@Ubisoft @momeofficial @UbisoftMusic Assassin's creed unity servers are not working big sad best multiplayer Assassin's creed
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Nicolas
(@its_ya_boy_nico) reported
@Slyuniform @Ad7n_ Ubisoft didn’t let me log in because a service was unavailable. Felt right at home in that moment
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Ryan McGeshick
(@BoozhooNiji) reported
Also @Ubisoft #FarCry5 has a #Winchester1887 and y’all offer a long range scope… It’s a shotgun. The 45/70 should be able to take down a bear and elk, one shot no problem, but it can barely take out a skunk with 3 rounds… lmao! The 45/70 is a fkin kicker!
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dhsksndb
(@oliver_delanoe) reported
@UbisoftSupport Hello, i’m having an issue with rainbow 6 siege. basically i have r6 on steam and when i open ubisoft connect, the game does not show up, even though i linked accounts and have the game installed.
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NickPa
(@NickGlz12) reported
@Ubisoft When your gonna fix AC: Unity servers 🤨
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melowgaming
(@melowgaming) reported
getting sick and tied of playing r6 these days constantly lagging for good reason nothing wrong on my end at all done everything to solve it fine one game bad to next game makes no sense get your servers sorted out man its a joke @Ubisoft am very loyel player too 8 years gaming
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pichon
(@pichxn) reported
@ImCrazyGGs LMAO ubisoft needs to buy epic already, but lowkey i see why rejoins could be a problem in BRs bc ppl can just abuse it to get placement, it would have to be a fool proof system but 5 years bro 5 YEARS and they cant think of something
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mixwizard
(@mixwizardR6) reported
@Garfieldisdoc Cheaters are one of the reasons the game isn’t doing good. Ubisoft has the most complex and fun FPS but wants it to die it seems. Haven’t done **** to fix the cheating problem. And if they have I haven’t seen any difference
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mitch
(@razile3456) reported
@QsccYT @UbisoftSupport I am having issues as well getting Ubisoft service is currently unavailable
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PaddyWhacked77
(@paddywhacked77) reported
UBISoft has an outage for The Division 2 that is not allowing me to logon. No streaming until it is resolved!