Ubisoft Connect status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brussels
|
Glitches | 2 days ago |
 Grenoble
|
Online Play | 3 days ago |
|
Orléans
|
Online Play | 6 days ago |
|
Orléans
|
Sign in | 6 days ago |
 Chatham
|
Sign in | 7 days ago |
|
Paris
|
Matchmaking | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
SirD 🇺🇸 (@Sir_Dammed) reportedAnd btw this doesn't mean that western games have completely regressed, or that we don't still get good games. Because we do. KCD2, BG3, Expedition 33, these are all amazing western games that were released recently, that I loved. But for every step forward, somewhere there's a step backwards. Ubisoft, dead. BioWare, dead. Rocksteady, dead. Blizzard, dying. Bethesda, dying. Naughtydog, on the verge of dying. Playground, on the verge of dying. How many more once beloved games/studios/IPs to we need to watch nosedive, in large part *because* they stop designing games for men, before we can acknowledge that there is a problem?
-
Hank Scorpio (@Eldowzo1) reported@Glennithin @RenownedZ3r0 A problem in what regard? And do you believe the same of say and EA play or an Ubisoft + subscription?
-
Immaneed Bout tree fiddy (@BouTreeFidy) reported@Pirat_Nation Of course it's facing development problems. I'll tell you right now despite my love for Ghost recon I'll take my computer out back and beat it with a mallet before I reinstall Ubisoft launcher on there.
-
keworrk (@keworrk) reported@JariSpectre That's true, the game had a huge potential but people didn't wanted to give XDefiant the time he needed to fix everything and ubisoft choosed to give up without really trying like always. I just wish we could do something to revive XDefiant, the game deserve better.
-
Warden-Commander (@KurouPS4) reported@khaliltooshort A lot of the problem is that too many are outsourced, too. Look at how many studios work on the average Ubisoft flagship title, and how they're scattered all over the planet.
-
Qoel (@qoe999) reported@kabrutusdeid I have ultimate and wouldn't mind a three month wait period before new games are added to game pass. They could also trim the fat. No need for EA games or Ubisoft games as part of the service and ten billion metric tons of indie slop that I doubt anyone plays.
-
RubenVsTheWorld (@RubenDyb1) reported@Ubisoft @UbisoftSupport You have now successfully locked me out of being able to access the offline games I've bought and paid for. I'm not even able to write a support ticket to tell you how retarded your company is. Your joke of a game launcher: "An error occurred while trying to send your request. Please try again later." Website: "You're blocked from logging in due to repeated failed attempts. Please come back later." Your support site: "Please log in to your account to open a support case." When the Ubisoft ticker reaches its final destination of $0 I hope you will be able to understand that it is because you are all retarded.
-
SirD 🇺🇸 (@Sir_Dammed) reported@emceekhan So what's the point of creating a product at all, if not to earn money? Why are people putting in 5+ years creating single player games, if the goal is not a return on their time and cost investment? If investors are just handing them funds to merely exist, idk, sounds like that's not a sustainable business model and that if consumers aren't purchasing their products, they're going to have a problem. Ubisoft crashed/burned. BioWare is crashing/burning. They're not the only ones, and they both monetized their products through live service.
-
VideoLikePro (@VideoLikePro) reportedGoogle meaning of Monopoly: A monopoly is a market structure where a single company or entity is the sole provider of a particular good or service. So, are we ignoring other gaming platforms like Epic, GoG, EA, Ubisoft, etc. as alternatives? Steam just became popular.
-
Pemabble ☕️🪡🔨🎹✨🗿🪶🕊️🍋🟩⏳️🚃💨 (@pemabble) reported@TheAngelKing47 There are some misunderstandings here and statements being misconstrued One of the issues with Ubisoft Steam lawsuit isn't exactly "price parity" but "material parity" as the SKU's being sold on steam and Ubisoft was different Valve has also disputed the contents of the call
-
eA asuno (@asunoaim) reported@shikaiFPS @KallMeKiko I think xdefiant is tough to use for a proper comparison. The game was extremely ambitious being built on an MMORPG engine with, yes, lots of potential but also lots of starting issues. It was also backed by Ubisoft until they realized the fixed will take too long and they will not make money in the long run hence they dropped funding. I am 100% certain the game would have been able to have a great playerbase if Mark Rubin were given more time on it. It had massive issues, all fixeable and a dedicated dev team.
-
Yun/o (@Wjndyy) reportedUbisoft Email Swap Service! This lets you bypass the usual ubisoft email change time. This will take short depending on Ubisoft response time and actions. What is needed: - Ubisoft username - Email (You must have email access) - New email address you want to use Price varies between 10-15€.
-
xKapitanDB (@The_KapitanDB) reported@Dexerto If true, let @Ubisoft burn. **** the Black Flag remake, no matter how good it is or isn't. Don't buy anything of theirs to send a resounding message, even if you fix the quality, you still deserve failure for being absolute champions of anti consumerism.
-
Just An Animal (@JustAnAnimal47) reported@UbisoftSupport @Ubisoft @UbiMassive FIX THE ******* DISCONNECTIONS!!
-
Zachary Davidson (@Ryangofett_2490) reported@MR3Dev @TheRealZephryss Quebec ain't the problem. The problem is Corporate at Ubisoft. All of these studios are capable of making great Assassin's Creed games. Ubisoft holds them back
-
Anthony Howell 🇺🇸 (@theanthonyhowel) reported@Pirat_Nation Ubisoft has had leadership problems for years. It's so sad to see a once great studio be reduced to this.
-
Evan? (@EvanMeiste) reportedIt’s a little astonishing how nationalizing Ubisoft would fix many issue with rainbow six siege. Perhaps this is how the ndp campaigns to get the votes of young men
-
匡生 (@kohak_82) reported@UbisoftSupport The message “Not connected to the game server” appears, and I get disconnected during matches multiple times. I’ve already tried restarting the game, Ubisoft Connect, my PC, and checking my internet connection, but the issue still persists.
-
🇹🇹 Geezaws🗽 (@Geezaws2) reportedand what a shock, the company that didn’t over extend, didn’t push into live services, didn’t adopt a “streaming” model, and didn’t do whatever Ubisoft has been doing for over a decade, hasn’t had to deal with a single one of these issues outside of increased hardware costs.
-
LegacyEleven (@LegacyEleven) reportedOne problem I have with Assassin's Creed Valhalla is that although I find the time period interesting and what the team over at Ubisoft created visually beautiful... The environment is just not interesting and falls flat to its previous environments of Ancient Egypt and Greece.
-
Slayer (@Slayerdps) reported@Pirat_Nation The game was long af. Nothing the incel troglodytes says matters. The actual issue was ubisoft bloat.
-
Ultima (@UULTIMAAA) reported@Rainbow6Game Some **** game you’ve had frame spikes on your game for the past 2 months fix it, your Ubisoft connect doesn’t ******* work properly, can’t even invite people to play with. Just get rid of the game as a whole and revamp everything. **** game, killed itself 6yrs ago with house rwk
-
TAK (@Tak225Th) reported@M4Ximizando nope I would unsubscribe and buy select games I want say one games is the only reason I sub to the service I would rather they removed EA access and Ubisoft plus and Fortnite crew
-
JT, Game feedback (@T22Jarrod) reportedUbisoft has the biggest commitment issues!
-
WARLORD12 (@WARLORD1216424) reported@popuniversee Because Ubisoft was probably trying to turn the Prince of persia remaster into live service. Why would it take 3 or 4 years to do a remaster ? All you had to do was copy & paste, so obviously you were trying to show horn in a bunch of stuff & it ended up being in vain.
-
Zac137 (@ZedOP22) reported@IGN Ubisoft announced a loss of 13 Billion Euros 1925-26. The problem is they kept pouring money into dying franchises like Assassin's Creed, as now its just repetitive and boring. They overestimate its brand influence, just like Far Cry.
-
Professional Hater (@NoSugarCoater2) reported@Chronobus @ShitpostRock2 The problem is you obsessively single out Valve as if theyre the root of all evil (they invented loot boxes etc.) while conveniently giving ea, ubisoft, nintendo, and the rest a shrug because "everyone knows" Thats not criticism, thats selective seething and hypocrisy.
-
Synth Potato🥔 (@SynthPotato) reportedJust played Assassin’s Creed Shadows’ final update “Black Tides” questline Here’s my review of it and AC Shadows as a whole: I am honestly pleasantly surprised to say that I really enjoyed this, It finally gives AC Shadows a satisfying ending to its story and succeeds at tying this game together with the rest of the franchise. It doesn’t fix Shadows’ story but it is 100% something that should’ve always been there since launch as AC:S completely lacked a real ending, and I am so glad we actually got a great one. The barrier to entry for this is a bit high as you need to finish “A Critical Encounter” which is an OK quest but I was really upset “A puzzlement” is a requirement as that’s maybe the worst quest in the entire franchise, terribly written, terribly acted and requires you to wait a whole day between each part, in a game without a sleep system unless you grind hideout resources which I never did, so I had to leave the game running until a day passed. Back to Black Tides, There are more mocapped scenes and great acting in this new quest than there was in the entirety of Claws of Awaji. While not all scenes are mocapped and many still use that awful procedural generated animation, the important ones are motion captured and provided an overall strong narrative that closes out the Shadows story decently well. There is a proper use of music here as well and a real final boss fight, it really gives Shadows the final act it desperately needed. I still wish the rest of the game and its DLC was as consistent as this questline, but I guess thats something to hopefully be addressed in Hexe. Overall, AC Shadows was a mixed bag, it has some of the strongest gameplay in the franchise but maybe the single weakest story in the franchise, mainly due to how Claws failed to pay off Naoe’s arc. I really hope the massive improvements made in presentation, writing and acting in this free DLC is carried across an entire Ubisoft Quebec RPG one day. I’ll rate this little DLC a great 8/10, and as for the rest of the game and its DLC as a whole, I am settling at a final 7/10. That is below my initial rating of Shadows due to the disappointment of the first expansion.
-
mcSHMUPS (@pewdypew) reported@Pirat_Nation The problem is ubisoft owns the franchise
-
DeeYee🎮 (@DeeYeePlays) reported@Assassins_UK But you do need to login to Ubisoft for the game to work still right?