Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/20/2026 06:15

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (68%)

    Sign in (68%)

  2. Online Play (16%)

    Online Play (16%)

  3. Glitches (8%)

    Glitches (8%)

  4. Game Crash (7%)

    Game Crash (7%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceDomèvre-sur-Durbion Game Crash
BrazilAracaju Sign in
United StatesThe Colony Sign in
FranceManthelan Sign in
BrazilTaubaté Online Play
GermanyKarlsruhe Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • _qwzt qwzt (@_qwzt) reported

    @UbisoftSupport I am trying to login to my Ubisoft Account on my PC but its saying is currently unavailable. Any reason why?

  • mohn_kody Kody Mohn (@mohn_kody) reported

    @Ubisoft U can make jager harder to use and stuff like that.( I’m a Xbox player btw) but u won’t fix the sound glitch where all game sound will go away randomly and u won’t band kids who play On XIM or MNK

  • CR0SS__Official CR0SS_Official (@CR0SS__Official) reported

    'Sup @Ubisoft . There's an article and a couple #YouTube videos saying that AC: Valhalla will possibly have a patch within 7 days. I have 2 questions. 1. Is that true? 2. Will it include a fix to the quest 'A Brewing Storm?'

  • xRICANREAPERx xRICAN REAPERx (@xRICANREAPERx) reported

    @watchdogsgame are your servers down? Everytime I reload my game I'm always repeating "Digging up the past" even when I passed it... like my game resets when I turn it off @Ubisoft @UbisoftSupport

  • GGBoi89748763 Rxv_rse (@GGBoi89748763) reported

    @UbisoftSupport @Rainbow6Game I just got back from school and thought it’s gonna be a good day but I guess not. Cause Ubisoft is taking to long too fix their server!

  • shuturdick Jéřœmë Bolaños (@shuturdick) reported

    @Ubisoft seriously, why ******** would ******** release valhalla with so many ******* bugs/glitches causing soooooo much lag? GET YOUR **** TOGETHER.

  • JeffR6S Jeff (@JeffR6S) reported

    @FiNzWolff @UbisoftSupport It’s not ubisoft’s problem. It’s the server. The servers belong to Amazon I believe.

  • BalenciNell BalenciNell (@BalenciNell) reported

    @UbisoftSupport @Ubisoft fix your servers too

  • elhoyos1 hoyos (@elhoyos1) reported

    @UbisoftSupport @Rainbow6Game Hey Ubisoft I won a match before the servers went down and I didn’t get my elo it was also a 4v5 because my tm8 left, when can u fix this?

  • TeddmoMMA Teddy Moore (@TeddmoMMA) reported

    @Ubisoft why can I not match make on R6? I have sat an hour waiting to matchmake and nothing.. I’ve attempted multiple times. I have zero problem with internet, all my other titles work just fine. This has been the case the past few days. Why hasn’t this been addressed?

  • Zacflemo6 Zac Fleming (@Zacflemo6) reported

    @ForHonorGame Why are there so many broken characters in this game, like come on ubisoft

  • AlastairXd AlastairR6 (@AlastairXd) reported

    @JeffR6S @Man_red13 @UbisoftSupport Bro what ******** are you talking about that's like 90% of siege players at this point. If you think this game is flawless you are retarded. The servers are garbage, head hitboxes are broken, audio is terrible pretty much all of the time and every time ubisoft tries to fix a bug

  • markisareplican mark dean (@markisareplican) reported

    @watchdogsgame For 6 months ubisoft support has spoken about fixing the broken trophies in this game. You haven't.. why bother advertising this game if you wont fix it?

  • PedroJe84 .ۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗ (@PedroJe84) reported

    @UbisoftSupport No, the problem only exist on the Ubisoft Connect menu, in game its perfect :/

  • silentsroomz Tom (@silentsroomz) reported

    @shbzz @elonmusk Maybe you could get Elon to buy Ubisoft and fix the game?

  • 01001011010010r . (@01001011010010r) reported

    @Rainbow6Game cannot login through ubisoft play

  • I3iggy1 I3iggy_ (@I3iggy1) reported

    @Ubisoft fix your god dam ******* game ffs Its my day off I was very excited to this but noooooo guess I might just play fortnite at least I can count on epic for some games

  • DupinSouza Dupin🐺😎 (@DupinSouza) reported

    @Ubisoft So I have a connection problem, I can only enter the American server but I live in Brazil. I would like this problem to be resolved.

  • JAKE55131055 JAKE (@JAKE55131055) reported

    @Ubisoft mate I can't play Rainbow Six Siege since this afternoon. Whats the mater? Is there any problem ? P.S. I play R6 on PS4

  • RayHayden Ray Hayden, J.D. (@RayHayden) reported

    I just fired up Ghost Recon Breakpoint, and noted the familiar UbiSoft Code of Conduct (which they take quite seriously!). Now, imagine getting busting cheating in a video game (a moral issue), and then being denied bar admission over that!

  • Alivisi0n Average Gamer (@Alivisi0n) reported

    @zArshxa @UbisoftSupport Just use one ! Or move to PC.. this is not something that ubisoft can fix.

  • Lui08795118 Lui (@Lui08795118) reported

    Fix your ******* console servers Ubisoft #ubisoft #ubisoftserverstatus #r6server

  • SirPlaysAlot_8 Axel (@SirPlaysAlot_8) reported

    @Devils_Wifi @SEJP_ @UbisoftSupport Exitlag doesn't exist on consoles and when I tried Exitlag, I selected AE Dubai server but when I start the game it puts me in West Europe, even though I manually selected UAE North as my region. I got unlovky with a glitch exitlag routing and bad Ubisoft routing :/

  • josh_doherty_ Josh Doherty (@josh_doherty_) reported

    @Rainbow6Game Hey Ubisoft maybe instead of patching dumb stuff maybe you should patch the glitch where someone can leave after round 1 and they can still cancel even though we won round 1.

  • AndromedaNine Bruh (@AndromedaNine) reported

    @Alivisi0n @zArshxa @UbisoftSupport That's horrible ****** advice, Ubisoft needs to work with Sony and Microsoft to find a fix for the MnK cheater problem on console because it's honestly a shame these spineless ***** get away with cheating

  • stockafep3 Riley Hamilton (@stockafep3) reported

    @Ubisoft @Rainbow6Game FIX YOUR ****

  • Juanwastaken12 Any Thing (@Juanwastaken12) reported

    @Rainbow6Game Day 2 of asking ubisoft to fix the trash matchmaking

  • Lui08795118 Lui (@Lui08795118) reported

    Fix your ******* console servers Ubisoft @Ubisoft #ubisoft #ubisoftserverstatus #r6server

  • HaaseNathaniel Nathaniel Haase (@HaaseNathaniel) reported

    @Ubisoft servers down..... again. Second or third time this month. 4.5 billion dollars and y’all still refuse to try to keep the game running properly

  • R6Shyy ShyyR6 (@R6Shyy) reported

    @SevenTwoR6 Cuz Ubisoft should see their problems