Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (71%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maracaibo	Sign in	1 day ago
Soacha	Sign in	3 days ago
Nice	Sign in	4 days ago
Brasília	Sign in	4 days ago
Fort Plain	Online Play	6 days ago
Greater Noida	Game Crash	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VGFightschoolYT (@vgfytschool) reported 2 minutes ago

  @NirvanaSparkle @itzTizzleYT Its usually game dependent. Crazy as it sounds, Ubisoft games have a ton of accessibility features on PC. Problem is their drm and account system.

• 
  0ni (@0nikamo) reported 3 minutes ago

  @ValyrianFPS @Ubisoft Ubisoft Connect saves login token like any other service challenge IMPOSSIBLE

• 
  L ⚜️ (@1LMFE) reported 4 minutes ago

  @suprSeth Don’t blame the teams, blame the special needs team who decided hosting a major in the US, despite the fact that the US is known for Visa issues. Go blame blast, ubisoft and your government lmao. Don’t blame EDG and Noa, don’t blame Wildcard and Hotandcold.

• 
  Lone (@gaisericss) reported 6 minutes ago

  @SUPERBLOWFLY So you got me curious and I decided to download AC2 and brotherhood on my steam deck and they both worked fine after I logged into the Ubisoft stuff. What issue are you having?

• 
  Sylviia (@MySylvii) reported 9 minutes ago

  @SmonioUwU Yeah, I'll skip the remake. Ubisoft has been taking constant L's here lately, especially since they cannot fix Rainbow Six Siege.

• 
  Steve M (@lostinwoods4) reported 12 minutes ago

  @SipSipStefen It's like the older Ubisoft games where it's a big open world with nothing in it but collectables. Recent Ubisoft games managed to somewhat fix this but seems like NTE is stuck in that 2015 era

• 
  Jack (@Smurfgotbeat) reported 17 minutes ago

  @GiboAgain Much better since Ubisoft took the time to fix some necessary issues.

• 
  Dave (@Dave20561101) reported 21 minutes ago

  @UbisoftSupport I can't login to my Ubisoft account the verification email is not being sent and I forgot my password please help

• 
  WastedSorrow (@WastedSorrow_) reported 23 minutes ago

  @Ubisoft @R6esports Things like this continuously happening at events held in the US should really lead to a ban of hosting majors especially under the current administration. Every US event is always accompanied by visa issues and its harming the scene and killing competition

• 
  Ned Griffin (@Ned_Griffin) reported 24 minutes ago

  I think a lot of the issue might be coming @Ubisoft from all the constant little popups and notifications.

• 
  Warden-Commander (@KurouPS4) reported 28 minutes ago

  @elvenmaidinn I hate what Ubisoft did to Ubisoft. They got onto the live service train before Fortnite blew up (starting way back in 2013 when they canned Rainbow Six Patriots for the live-service Rainbow Six Siege. The last real Clancy game was R6 Vegas 2 all the way back in '08.

• 
  steven wenzel (@stevew1188) reported 28 minutes ago

  @Ubisoft How ridiculous is it to have a website that when someone has a problem LOGGING IN, you make them LOG IN to report that problem???

• 
  Silmerano (@SilmeranoX) reported 29 minutes ago

  @TheHiddenOneAC @Ubisoft fix this or we riot.

• 
  Garo (@Glentondalej) reported 31 minutes ago

  @UbisoftSupport ....hi ubisoft as a longtime player 11 years/ why am I having such a hard time signing in to play my games, it is starting to make me not want to spend my money with you, And I cant even send a support request because I cant login even knowing my login is right

• 
  wicked• Flagg for ROTY (@Shyboywings) reported 31 minutes ago

  @TheDivisionGame How about fixing the dang servers. I did a multiple retaliations then at the last control point. It freezes then just constantly lags then crash and I lose progress for it. Do better Ubisoft Massive.

• 
  𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported 31 minutes ago

  @villixe2 @Ubisoft Rohankar repack is available on Internet archive. Running in windows 8 compatibility mode worked for me to fix menu bugs and glitches and the game is quite smooth. It's just a shame non PC players can't get the og

• 
  Ant 🐜 (@TheInsect_) reported 37 minutes ago

  I think the issue with the new star fox designs for me is that it just doesn’t feel like star fox or Nintendo like I woulda believed this is some random Ubisoft IP if I didn’t know any better

• 
  SaptarajBorthakur (@Saptaraj1998) reported 39 minutes ago

  @Ubisoft @TheDivisionGame Stop the bad updates.. We've had 3+ in this event, people loved infinite Ronin bugs for keys in to give them in donation, but you fixed it & killed the fun. Fix hackers in EVERY DZ/raid game..Ditch EZ anti-cheat for something better... Pls.. #TheDivision

• 
  death addict 🔞 || commissions open || (@ChristianByerl4) reported 39 minutes ago

  @bTrudeau_ It’s actually on Ubisoft. Did the original concept directors think we weren’t about to Nickpick every frame. Pixle, fiber and leaf. If it’s not perfect then no go. Cause the original one was flawless. There was never an issue even with controls in the good ones

• 
  Fredinator (@Fredinator85) reported 40 minutes ago

  @UbisoftSupport @Steam This is bullshit and you know it. It is your broken launcher failing. Get rid of uplay. Nobody uses it anyway unless they are forced to

• 
  FelixTheDrunkenFox (@drunkenfox21) reported 45 minutes ago

  @MazoEmbo_VA @KahunaCilver520 The issue is they tried doing anthropomorphic mixed with realistic animal design. If they did it like how the edit looks it would be less uncanny. Over all the cartoony designs are still better than this Ubisoft looking ****.

• 
  Jakob Fel (@JakobFel) reported 48 minutes ago

  Ubisoft could've gotten me to buy Star Wars Outlaws in spite of its issues if they actually had the game participating in the May 4th sale... what is the logic of making that the ONLY Star Wars game on Steam that's not participating? 😒

• 
  NocturnusAnime 🍙🥥🧁 📛🔌🐰 🍕✨ (@NocturnusAnime) reported 50 minutes ago

  @WiseSwordFish46 @Leaflit @powdury That kind of goes both ways though. Studios are so bloated nowadays, thousand+ person studios like those within Ubisoft and Activision crap out bad products like Assassin’s Creed Shadows and Diablo 4 that are more broken than their predecessor who only had 30-50 people dev teams regularly. Black Ops 7 had a very large dev team AND used AI and it still sucked because their AI usage with the definition of lazy. It would not of mattered if an actual person drew the AI Ghibli meme they put in the game, it still would’ve been lazy and terrible.

• 
  Rafael Hernández (@rafaelh_com) reported 53 minutes ago

  @Ubisoft can't even log onto your site because your login page logic is paranoid. Checking for fast clicks, if user used inpect tools, and/or javascript events. Do you not realize some of us use password managers and now can't log on to update our region as you requested.

• 
  Rainbow Six Mobile (@Rainbow6Mobile) reported 54 minutes ago

  @UbaidSomehow This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

• 
  Braidz (@BraidzMCau) reported 55 minutes ago

  @Skillful__ @msq_dev @xShephardx Issue is if you want the open world to be truly open to you, you need to push through the chore of a main and side quests. Its one big 250hr tutorial like a Ubisoft game on steroids.

• 
  Yenovéfa (@BohemianErestra) reported 55 minutes ago

  @Yuzuriha887 @RinoTheBouncer Nah, AC Shadows is Ubisoft's final form Of "large open world RPG, player time-waste simulator /w in-game purchases". It's a slog-fest by design & represents everything wrong /w Ubisoft games & deserves all the hate it got, even if you ignore all the controversies & other issues.

• 
  Across 3 Horizons (@Across3Horizons) reported 57 minutes ago

  @tanippapa2 Thankfully, the devs have made a statement on this, in their Discord, they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” 👍

• 
  Numen84 (@Numen84) reported 59 minutes ago

  @popuniversee It plays amazingly good in the steam deck, no ubisoft connect login required.

• 
  Colter Dowdy (@ColterDowd93036) reported 60 minutes ago

  @Ubisoft Genuinely what ******** is wrong with your servers/company. I try to log in and need to change my password and when i try to change my password you say servers aren't working. I've been trying this for months. you're the worst company i've ever seen. fix your servers.