Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (64%)
- Online Play (17%)
- Glitches (12%)
- Matchmaking (4%)
- Game Crash (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo
|
Sign in | 8 hours ago |
|
Curitiba
|
Sign in | 11 hours ago |
 Pontivy
|
Sign in | 2 days ago |
|
Paris
|
Sign in | 2 days ago |
|
Marseille
|
Glitches | 3 days ago |
 Ogíjares
|
Sign in | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Erhan Kubat (@erhankubatt) reported@bunnytv1 @UbisoftFR @Sylas_Nerd is solid for tech problems.
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Stefano Veneziani (@stefano_vene) reported@Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.
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YourFavouritePixel (@YFPixel) reported@TheMaskedoneXD @GameSourceTM the real problem is that they need to make revenue of their games, which they longer can with solo games. Ubisoft should stop their single games aproach and focus on a GameAsAService FREE2PLAY Model (look Genshin and similiar) SET in the MODERN DAY
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Flo | GameDev Analysis 🔜 Gamescom (@Flouiz) reportedAbsolutly not agreed. They didn't failed because they went public but because they failed on strategic stage and manage their scalability. Money of going public is used to reach another stage, and the video compare it with installed company. Devolver tried to structure the chaos of game support, trying to build a stable organisation with process. But their DNA was make with chaos. They've tried to reduce the risk and signed less "special" games. How many gamedev made a game with "Devolver vision" and failed to get sign? I mean the whole catalog of Critical Reflex? 🤪 Devolver is based on a mood, not a strong IP you can repeat. About TinyBuild... Well they failed on the crossmedia strategy. Thinking that a success could become a franchise. They've tried to become IP holders, and reduced the risk about innovation. Like Ubisoft did but with a better catalog, and well... They're good exemple of how it can turn bad if you stop innovate. But... Even of this context, I won't say it's a complete failure on their own. Because it's not a surprise that they're VC structure. Fact is that big actor of the industry are lying and pretend everything is stable and beautifull with stable growth. They always avoid to explain problems (no doubt most don't bother themselves to make post mortems and try to fix issues), and through time it impact the trust. And well... Trust is top1 kpi when you're in public 👀 It's not a problem to loose % on shares as a company. It's just become less profitable to create new shares.
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Pouët (@Pouet2) reported@Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!
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Howard the Axel: Foley Artist™ 🔫🍹🍌 (@HowardtheDuck95) reportedIt was a rash decision to try and force the issue even though it will benefit no one but the only 2 remaining triple a publishers (2K and Ubisoft, because EA is about to get mulched by the Saudis)
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Timo (@Tehgam3r) reported@AndreSegers I found Infinite suffered from the same issues Ubisoft had with the open world games. Repetitive missions, eg. blowing a base up, saving someone and you had to do that a few times to free up that section if memory serves me right. The movement and gunplay however was great
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Stefano Veneziani (@stefano_vene) reported@Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.
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𝕸𝖔𝖗𝖌𝖆𝖓 𝕷𝖆𝖓𝖈𝖆𝖘𝖙𝖊𝖗 (@Lancaster_1899) reported@ObligedUniform @CultureCrave Problem is they don't determine what other publishers charge, now their first party title completely agree, but to hold them accountable for say Rockstar, or Ubisoft charging $80+ dollars is delusional at best.
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bishop (@puppyboybishop) reported@Alka_FPS so let’s break it down to “pull” an account you need some form of past or current login to the account or you need to have a rep at ubisoft pull them on average it’s about $300 per pull and rare to find a rep willing. you think that’s more likely than the name being bought??
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Evan Kitchens (@EvanKitchens4) reportedI'll give Ubisoft this. While I'm disappointed that we're going through ANOTHER purge, we should also know this. Just Dance Unlimited lost over 200 songs because of the same licensing issue. If anything, this is a rather tame loss than JDU is getting put through
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Aegis of Avalon (@AegisOfAvalon) reported@TheDivMobile @Ubisoft The fact it's is promoted for Steam and Ubisoft Connect ignored is an issue.
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Pouët (@Pouet2) reported@Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!
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Ralph Wiggum: Registered Democrat (@ralphwiggumjr) reported@Rec_A_Dork Nobody is siding with corpos you narcissistic autist. We reveled in the flames of Ubisoft. You're quite literally just butthurt that a group of weirdo losers that you identify with, got **********. If ANY of these people are even 10% as good at the job they lost, as you're trying to convince people they are, then they should have no problem and be highly valuable to a company that will care about them. But that's not the case...is it.....they're actually the remnants of the greedy corpos creating job positions that aren't even needed, so they can check a bunch of social boxes. The story isn't: the greedy corpos are evil, the story is the greedy corpos are evil, and all these people ******* SUCK and it's a good thing they hopefully won't get their mits on a video game for at least a short amount of time
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GP游戏脉动 🎮 (@TheAnnaji) reported@Maki_Hirasawa That’s our problem with Ubisoft. They can’t write good stories anymore
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Master of Controversy (@THe0GAmer) reported@Pirat_Nation critics called ac odyssey a bloated 100 hour slog then nolan film made 233k players return daily proving movies fix what ubisoft broke
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Begaria (@Begaria) reportedPut about 5 hours into PoP: The Lost Crown. Good on Ubisoft on making a Metroidvania out of PoP. It's interesting, and pretty cool. It does have some problems. The combat is too floaty, and sometimes too easy as most enemies can be air juggled to death. No minimap? Bleh.
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BlackUchiha (@BlackShinuchiha) reported@Ubisoft Ubisoft fix your god damn loging about 17x or more I have to reset my password to get in to Ubisoft connect
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nveded (@nveded) reportedsiege is fried every ranked game in diamond is just aptitude users with 0ms triggerbot or ragers @Ubisoft fix ur game
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Mosso (@MossoLaa) reported@RalphyyR6 Mate this games finished learn to accept it la. Ubisoft seriously don’t give a **** cos the issues would of been sorted years ago
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robolto78 (@robolto78) reported@Ubisoft Until you guys decide to fix a game that doesn't work on next gen BEFORE you update the graphics to next gen, you won't get another penny from me. It's insane that you let people purchase this game knowing good and well that it won't work on modern e core PCs. Shame on you ubi!
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Jericho (@JerichoGTA) reported@FunkyDragoon @azizzzzzz00 @gtasix_ I think if there is a game that should have the $80 it would be GTA 6 the only problem is that slop companies like Ubisoft that have had the same graphics since 2015 will actually think they can do the same.
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Expelleddux (@Expelleddux) reported@assassinscreed I purchased Black Flag and cannot due an Ubisoft Connect account linking issue. Ubisoft support refuses to help me.
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Abhishek Kumar (@KuamrAbhishekJH) reported@UbisoftSupport I am facing problem regarding Ubisoft connect service unavailable every two to three days and some time long interval which forces me to change my password. Kindly help me by assisting me on it to trouble shoot this problem.
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Olumide (@Olumide301) reported@Wario64 not working for me in ubisoft connect (no surprise)
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𝔻𝔼˙⋆✮ (@itsofcdanaxx) reportedFix your game. Every ranked match is infested with DMA cheaters or AI abuse. It’s exhausting. Instead of only caring about esports, start caring about the people who actually keep this game alive every day. Right now, Siege is in one of the worst states it’s ever been.@Ubisoft
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Caramel Kaiteki🍮 | Edgerunner (@CaramelKaiteki) reported@Ubisoft While this is cool, I've not been able to claim it for the past 3 hours. Can you please fix it? Thanks
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Del (@TheCartelDel) reportedThis game got cancelled around 2010, and the pitch looks fire. The problem is that this was also when Ubisoft became notorious for showing polished, pre-rendered videos that looked great, only for the final game to feel nothing like them. Many doubt they could have pulled it off
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BESTESTwaifu (@BESTesTwaifu) reported"The board of directors themselves came down to demand the Fallout ARs be changed to strange pipe weapons!" Individual devs, no, but when I have an issue with For Honor balance, I don't go "grr, Steve from QA", I go "wow, the Fight Team is out of touch"... Not "Ubisoft bad work"
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sdeezy (@yrusalting) reported@Ubisoft how are you going to have a 25th anniversary for one of your best game series and have yet to fix a SIX YEAR OLD BUG that leads to an infinite loading screen??! Just bought it on PC and can't even play. I was excited for the new update but now I'm asking for a refund.