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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aracaju |
Sign in | |
 The Colony |
Sign in | |
 Manthelan |
Sign in | |
| Taubaté |
Online Play | |
 Karlsruhe |
Sign in | |
| Berlin |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Shadowspecter
(@Shadowspecter22) reported
@FinJackson7 @ZyllerGaming @Ubisoft Series s version runs good no connection issues
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Aaron
(@Aaron_J_Kendall) reported
@Ubisoft manage to struggle through but complete a whole R6: extraction mission by myself on a high difficulty but was unable to extract myself, change weapons or even shoot. So I inevitably died. Pls fix, don’t wanna get that annoyed again.
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Dan "D-Bizzle" Boise
(@_DanBoise_) reported
@Locky75New Ubisoft is too busy dealing with harassment issues
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DietDrScrub #RIPBrodie
(@DietDrScrub) reported
@UbisoftSupport trying to get into my old uPlay account is quite literally one of the most annoying experiences I have had on any service in the past few years. I reset my password and I'm still getting told that it is wrong and that I'm locked out for a bit due to attempts.
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Paul
(@DeadstarJoker) reported
@UbisoftSupport Hi, I'm having a problem with linking my xbox and ubi account, on ubisoft it states - This profile is already linked to another user. Your website won't let me start a chat or submit a ticket either
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Chase
(@Sarcastic_Wolfe) reported
@XboxGamePass @Ubisoft It depends if you can pay for the safety subscription service.
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GruesomeGlenn
(@GruesomeGlenn) reported
@UbisoftSupport tried playing rainbow six extraction and when it tells me to sign in with my Ubisoft account it errors and says servers unavailable, this a known issue?
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Crystal Lord
(@LordofCrystals) reported
@hermenhulst You're going to have to make some moves. Get Ubisoft+ streaming service on Playstation, independently as well as included in Spartacus.
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One-Shot
(@matt72076858) reported
@Ubisoft Community: “hey can you please fix rainbow six siege.” Ubisoft: “we here you.” Proceeds to make a game that no one asked for
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The Essential Gamer UK ⚪
(@TEGamerUK) reported
@six6jiang While we're on the "finding problems with **** that isn't a ******* problem" why don't we point out no one at Ubisoft is a Knight Templar? Or a Viking? Or how no one who worked on Bugsnax is a bug or a snax? Pack this bullshit up and get a grip
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Fin Jackson
(@FinJackson7) reported
@Shadowspecter22 @ZyllerGaming @Ubisoft I'm on One X, so last gen optimisation could be an issue here.
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Scarlett
(@Rainb0wPiie) reported
@Ubisoft I am watching a streamer playing this game right now and the sounds is reverted for some of the viewers but not all of them and the streamer's sound is normal to him. Please fix this, it's really off-putting!
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Ju₫ah Mo$cato
(@JudahMoscato) reported
@FriendlySpatula @Jasonwebsterjay @kidsmoove That take lacks nuance and context nobody had a problem with xbox buying doublefind or any other developer they had a relationship with Sony buying ea or ubisoft would be trash also
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Rodelaverse
(@Rodelaverse) reported
Ubisoft is going down the same road Bethesda went before getting bought out. All do their IPs going Live Service MTX machines. Remember Fallout 76, Wolfenstein Youngblood, ESO.
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Tahmeed Amir
(@TheGodlyTico) reported
@ahsanzman @VarsityGamingTV if they are still unable to fix the only issue of literally 1000s of players not being able to stay in ranked then im done, funny how ubisoft makes us pay for a game and then doesnt even have the decency to actually fix issues of said game.
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Sir Cracker Bulb
(@SirCrackerBulb) reported
Was hoping to get my issue with my Ubisoft account sorted today but so far it's been, no acknowledgement from the ticket I raised and the last I got from their twitter support was asking for my Xbox username and then nothing 🙃
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bjelven
(@bjelven2171) reported
Rainbow 6 Extraction is amazingly fun. Dident know what to feel befor playing the game but i love it after my first 7 hours. Only sad thing is that i cant get the image of all the archaens as a wallpaper... @Ubisoft @R6Extraction pls fix
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Jedi Dogma
(@JediDogma) reported
@UbisoftSupport @Ubisoft R6 extraction not launching with GeForce mobile, thats a big issue
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Ascension_.
(@ascension_lg) reported
@Ubisoft @R6Extraction Can you guys please fix your game to allow for me to play. Says my graphics card drivers require an update but upon checking NVIDIA it is nothing on my end. I would like to be able to play this game. 😢
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(@hotwing38) reported
@R6Extraction Super fun but can you fix the ubisoft connect vigil challenge. I completed it during the containment event but I cant obtain it
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Emmanuel Labbee
(@EmmanuelLabbee) reported
@Ubisoft I respect you for your support for Stadia. But you have no right to access nor do business with my properties and creations. Hope... we will be able to fix this amicably.
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dayHaas
(@dayHaas) reported
@UbisoftSupport Thanks for the guide. After I click log in and put in my Ubisoft credentials it has this error: "An error occurred while trying to send your request. Please try again later." I reached out via DMs as well. Thanks!
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Bizba
(@Bizba55) reported
@IGN Warzone type games live service ones will stay, regural titles will be game pass bait and honestly for now it's a big W for gamers what cost 70-100 $ will be basically a 10 dollar sub and for 15 you add EA & Ubisoft services. And Sony will bring one too so we got game Netflix!
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Junior Beasley
(@junior_beasley) reported
@maicheal45 Ubisoft plus is coming to Xbox as subscription service
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Max20080328
(@Max_694201738) reported
@Rainbow6Game @Ubisoft there is a glitch in the situation (asset protection) where on wave 2. The last two enemy's don't spawn
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John williams
(@Johnwil58719423) reported
@ThemistoclesWon @LockheedGuy @Dexerto Why are you being so aggressive at the end? He literally said that it's up to the parents and not Ubisoft's problem.
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Aziz
(@WhoIzAziz) reported
@DanVMaul @JezCorden I agree The purchase is not bad, in the sense that COD, Overwatch (I'm a fan of shooters in general), crash Bandicoot, Spyro, Tony Hawk day one on GamePass is really cool But all those games from Ubisoft I listed being exclusive and GP is on another level. ANOTHER LEVEL
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pop shields
(@popshieldsxbox) reported
@Ubisoft fix your game can’t even go to Home Screen without it crashing my game
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A very little kid
(@Doubtingthekid1) reported
@Ubisoft Theirs a huge problem with this game for Xbox (idk about PlayStation or pc) the game keeps freezing for 5 seconds making the game unplayable which can ruin the game. This game has potential but it just keep freezing even in cutscenes which kills it can you guys fix this.
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Fin Jackson
(@FinJackson7) reported
@Shadowspecter22 @ZyllerGaming @Ubisoft I'm playing it right now and it's good, apart from the connection problems and it having crashed at one point. Other than that, good.