Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chatham
|
Sign in | 59 minutes ago |
 Paris
|
Matchmaking | 20 hours ago |
|
Metz
|
Sign in | 2 days ago |
|
Metz
|
Sign in | 2 days ago |
|
Paris
|
Sign in | 2 days ago |
|
Metz
|
Sign in | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Singh (@inscrutableguy) reported@UbisoftSupport @ANNO_EN @Ironfeasttv Im having a problem with the creation of a new account on ubisoft and since I don't have an account I can't raise a ticket . Do look into this .
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Glingler (@glinglerlol) reported@therickdance no I do but when I try to play it made me sign into a ubisoft account and when i did it said I had to sign in with a different account but it didn't give me the option to sign out so I just can't play now
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Dominic Booth (@processangel1) reported@assassinscreed Ubisoft are in serious trouble if they cannot make a good game this year.
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Bluesheep (@bluesheep100) reported@weirdphil @Pirat_Nation Basically, Ubisoft and epic are mad that Valve's price parity enforcement prevents them from using pricing to coerce gamers to use other storefronts that provide a worse service. Reminder that the Epic store launched without a ******* cart.
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CJ Poppinov (@cjpoppinov) reported@panik1881 @G_a_l_v_a @oliver_drk every game publisher is worried about competing with TikTok, movie/show streaming, podcasts, a lack of overall household income and GTA 6 you are 100% correct, this is not just Microsoft's issue but everyone from EA, Ubisoft, Sony, Embracer, Nintendo etc
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TheRobinsonson (@TheRobinsonson) reported@SKYR6YT @Ubisoft @Rainbow6Game It goes off your skill level compared to your opponents so this isn’t broken. This is actually a fair assumption of why you lost more
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Alex (@CameTooFast) reportedHey @UbisoftSupport @Ubisoft @assassinscreed I know Black Flag Remastered is almost here, and I'm excited to play, but I'd really like to clean up the multiplayer achievements for the 360 and One version but the servers are incredibly spotty. More often than not, it's impossible to connect to the servers and it just puts you in limited mode. Can we please get a fix before the new game drops?
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David Haywood (@MameHaze) reportedPlus being a Ubisoft game, it tries to force you to use the Ubisoft Connect stuff, meaning you have to disconnect your Switch from the Internet to play it. Also forced version number in the corner? makes it feel like a beta build. Don't think I'll be keeping this one.
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Vankomisin (@omer_ygnbrc) reported@JeffersWO1 @Ubisoft Same issue; @KalyCTI on X resolved it.
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Connor Cheyne (@connor_cheyne) reported@tradboiwife @Arcueid_enjoyer Ubisoft did the same thing they went from Uplay to Ubisoft connect and didn't fix the 2fa issues. This industry is full of *********
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Fae (@faeatthemezz) reportedI remember wondering wtf they were doing when they just kept adding stuff to the subscription and raising the price. Not only did they go hard on the unsustainable model of trying to push everyone to use xCloud because they wanted it to act as a demo service, I don't think anyone was asking for them to add EA Play...and all characters unlocked for Riot games...and Ubisoft titles...and so on and so forth if it meant raising the price.
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Oyasumi Bastet (@OyasumiBastet) reported@OmniStef94 Like, what happened to the outrage over GAAS, stupid amount of DLC, Always online required, and login to third party services. Why does MS get a pass where PS, and many other publishers dont, like ubisoft has a launcher, why is that an issue if Xbox live isnt?
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SPΞCTΞR (@SpecterGr1d) reported@JezCorden As much as I am against some of the stuff they do, they don't need to. Microsoft is a software company, a very dominant one at that. THAT IS THEIR LANE. Microsoft literally could rival steam if they focused on that aspect. They could find a way to flip gamepass into a service that Sony may agree to like they did with ubisoft classics, Microsoft we don't want your new games day one, but if you archive your older titles into a tier that benefits our plus customers, hey why not? To me that gives Microsoft leverage. There is obviously interest in their products from the reaction of Eday and the sales of FH5. They just need to find a way.
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LazyThinker | Nemesis ✦ Apechain🦴🦍| | ETHGas ⛽ (@LazySinker) reported@Gh0stsNFT Big deal? This is so elementary Projects nowadays doing more than this Hey @Ubisoft is @XFunkeda one of your people? Nothing but trouble in web3. ****
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Ytfh (@YtfhR6) reported@Ubisoft could you not make maybe official servers where your employees review applications to let people in for ranked eg "Official-Eu-West-1". Official server members ubisoft accounts will be reviewed before gaining access to "Official" servers which will be a lot more legit since you have to manually access it. Employees should have a live ticket service to review cheater incident/reports in which they can ban/remove from officials (if not enough evidence) Please repost if you are a pc player and think this is a good idea as the cheater situation has gone too far.
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SirD 🇺🇸 (@Sir_Dammed) reported@emceekhan So what's the point of creating a product at all, if not to earn money? Why are people putting in 5+ years creating single player games, if the goal is not a return on their time and cost investment? If investors are just handing them funds to merely exist, idk, sounds like that's not a sustainable business model and that if consumers aren't purchasing their products, they're going to have a problem. Ubisoft crashed/burned. BioWare is crashing/burning. They're not the only ones, and they both monetized their products through live service.
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noir (@Noirx360) reported@XoDEATHANGELoX @digitalfoundry Sony closed Bluepoint and they are doing better than Xbox. It sucks bad that people lose their jobs but let’s not pretend it’s an Xbox exclusive problem. Ubisoft held layoffs too
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TheDezembro (@TheDezembro) reported@Lazzy102 @Sevvy_707 For you, maybe. But really they were both awful games in their franchises. Watered down core aspects in comparison to previous entries, had notably worse writing, and Shadows toyed with live-service elements that made it the worst experience out of the 4 RPG AC games. But anyway that wasn't even the point here. Point here was that they were games with lots of online impressions that underperformed. Veilguard, devastatingly so. Shadows is hard to tell because we didn't get any numbers besides "activations" lol which counted the people using an 18 dollar subscription service where the game was playable. But given the absolute financial shitshow that Ubisoft was in last year (& still is now) it clearly didn't do well either.
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Shadow Stone (@LSXGOD812) reportedLive service games are the biggest scam in gaming history. Companies like Ubisoft and EA killed single player experiences so they could milk you with battle passes and $70+ seasons forever. Games like The Division or Anthem showed us the future: empty promises, server shutdowns, and dead player bases. Bring back complete games on release no always online bs man.
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K (@USPatriotNavy) reported@UbisoftSupport More issues logging in to Ubisoft. What is going on with you people?
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hear me out (@cybercaturday) reportedcould this be the longest running live service ubisoft game of all time? how is it still up??
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Professional Hater (@NoSugarCoater2) reported@Chronobus @ShitpostRock2 The problem is you obsessively single out Valve as if theyre the root of all evil (they invented loot boxes etc.) while conveniently giving ea, ubisoft, nintendo, and the rest a shrug because "everyone knows" Thats not criticism, thats selective seething and hypocrisy.
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Qoel (@qoe999) reported@kabrutusdeid I have ultimate and wouldn't mind a three month wait period before new games are added to game pass. They could also trim the fat. No need for EA games or Ubisoft games as part of the service and ten billion metric tons of indie slop that I doubt anyone plays.
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morris3341 (@morris3341) reported@Solid_evolution @LordAddictILP @GoodGameKofi ubisoft has a subscription service on pc xbox can still have game pass on pc and the should figure out a way to allow gamers on xbox to transfer their library to any other platform
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Rawa (@rawafps) reported@PandaFu17 I spoke out and they got me panda literally no ubisoft service work on my pc
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IMRavnos (@Imravnos) reported@Shurikanblade @AussieGamr As to re-releases, Nintendo has been doing this since the Wii. Just look up the list of re-releases, remasters and remakes. It may surprise you. To be clear, this is NOT a “Nintendo” problem, it is a AAA problem. Sony and M$ do this as well. As does EA, Ubisoft etc…
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luvad (@Blinding_One) reported@cyberprince_rwo More-so the issue is that the company is infamous for making bad decisions. deterring their playerbase. Dropping 12 million players casually off of age verification mistakes and continuing to become less and less of a good idea to invest in. It won't be a winner. It'll Ubisoft.
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CrazyRuckusN64 (@CrazyRuckusN64) reportedtrue even though i got the south park games already i would defo get them for free cuz ubisoft still forces you to login even if you buy fractured on steam, and ubisoft does this thing now where if you are not active for a really long time you lose access to everything. which is annoying because that game is fun to mod
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DakotaElectro (@ElectricFox180) reportedI’m sorry but if we’re slandering sonic for sega’s use of AI in crazy taxi Then rayman & Spyro shouldn’t have been used in this slander cause Activision & Ubisoft did AI **** too Rayman being the face of NFTs & Activision using crash for AI (Activision owns Spyro)
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Rock Holmes, soldier in the war on racism (racist) (@LolNo1375409) reported@Supernerd471 No one is criticizing it for that that I know of, most of the criticism I and others have made is about the pacing being broken, the characters of Cid and Red XIII being made cringe, many scenes hitting wrong tonally compared to the original, and ubisoft open world bloat.