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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (52%)
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Online Play (22%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash | |
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in | |
 Gembloux |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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T1ger.-
(@T1ger89665173) reported
@ReverseR6S @Ubisoft Lucky you won my champion game 4:1 but in the last round I got black Screen and a crash Team wins I rejoin to the Victory Screen. 24h Ban and minus 50 Points for a win 👍
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Spankrocket
(@MortfiedPenquin) reported
@Ubisoft @playstation Having a serious issue with Assassins Creed Valhalla on PS5. Says data is corrupted please delete and download again from library. This is my 4th time downloading it. Please investigate the issue. Thanks
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will
(@will99317579) reported
@Ubisoft I’m sorry ubi but watch dogs legion online is ******, the amount of times I’ve nearly beaten leader of the pack for my game to crash or loose connection to ubi servers is unreal
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Otto Kratky
(@Otto_Kratky) reported
@BrendanSinclair "Ubisoft Makes Even More Money, Still Has Problems Making One Game"
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Carlos
(@dtxcarlos_0118) reported
@8bitarmourer Ubisoft has no clue what they are doing. Not every franchise can be morphed into a live service, and not every F2P game released is going to be a hit. Judging from HyperScape, they are doomed.
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JohnnyZ 🏴☠️ #ThankYouKairi 🏴☠️
(@JWrestlingV2) reported
@assassinscreed People like to complain but I have to give it to Ubisoft for even creating such rich expansions. Many games don't even bother to do that. And if they do, its short and crappy expansions. OR they do that lame "Games as a service" Look what Rockstar did with RDR2. Lame as hell
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VaeZaX
(@VaeZaX1) reported
@NutterLax @Rainbow6Game Bro this nerf isn't the one that mazd me complain, this has been an issue for sooo long. Ubi's balancing team is like: Oh people like this thing a lot of people like this thing! It must mean it's op. Why does ubisoft constantly have to just nerf everyone.
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Luke Parkes-Haskell
(@ambershee) reported
@geoffkeighley ...sounds like I'll go probably another entire generation without playing almost any EA or Ubisoft titles. I don't play games with MTX, and steer well clear of Games as a Service and Free to Play, they are not for me.
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Shaun
(@ShaunClarke04) reported
@Shourya40934840 @Ubisoft BC car crash, racing game. and their games are just generally shiet and Creo crashing
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Δ
(@_badsado) reported
@Heimbarz @assassinscreed So @Ubisoft is prioritizing the release of new content on a game without fixing the problems or polish the previous content? Very disappointed but not surprised.
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Bryan
(@bryanjedi82) reported
@SmashJT Considering every other game is some sort of live service game it doesn’t surprise me. Part of the reason why I don’t buy many Ubisoft games anymore.
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Bailey L
(@Omni_Parens) reported
Why do I keep losing all my upgrades and rarity for every item from the berserker bundle? I’ve had to fully upgrade it all three times now and continue to lose my materials every time. Would definitely appreciate a fix for this bug. @Ubisoft @UbisoftSupport @assassinscreed
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XBOB
(@FummelulfSuperk) reported
@shinobi602 No problem of done right. The only problem is that ubisoft sucks at making games.
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Patrick A
(@amadislives) reported
@geoffkeighley Ubisoft's choice feels pretty huge/risky, but when microtrans and live service stuff is doing this well--despite the popular opinion among gamers supposedly "microtransactions bad"--I don't blame them. Really curious to see how the next few years play out.
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K23 🏴🇬🇧
(@Alcibiades5211) reported
@UbisoftSupport Your website says “RESOLVED] May 9, 2021 - DEGRADATION- Multiple Games- Multiple Platforms UPDATE: This issue has now been resolved. Thank you for your patience.” But it clearly hasn’t . This is the last Ubisoft game I’ll ever buy , so poor
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kothuboy21
(@kothuboy21) reported
Stuff like this makes me believe the rumors that Microsoft is in talks with Ubisoft to add their Ubisoft+ service onto Game Pass like they did with EA Play. More f2p games means MTX sales are the priority (even for paid games unfourtanetly) so....
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A Marvelous Sly Appears!
(@MarvelousSlyGuy) reported
I think Ubisoft is just the beginning honestly. Cheaper to release a service game that a normal AAAA game.
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Dan Stapleton
(@DanStapleton) reported
@Ricardofpd It's not like Ubisoft is having trouble moving copies of Assassin's Creed.
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infamous_redhood
(@darienwaltz2) reported
Like Bungie made halo and that had not problem launching dlcs and such and respawn owned by EA so they are not some indie dev team they have like Activision has no problems with launches Ubisoft has gotten better it's here and there why not ask them how they do it
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VaeZaX
(@VaeZaX1) reported
@NutterLax @Rainbow6Game Bro this nerf isn't the one that made me complain, this has been an issue for sooo long. Ubi's balancing team is like: Oh people like this thing a lot of people like this thing! It must mean it's op. Why does ubisoft constantly have to just nerf everyone.
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Geoff Keighley
(@geoffkeighley) reported
Video games: evolving and changing. - Just 26% of EA revenue came from premium game sales. The rest was from live service, DLC, mobile, microtrans. - Ubisoft is shifting away from 3-4 premium AAA titles a year, plans to launch “high-end free-to-play” games. Thoughts?
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TheRealJonte
(@TheRealJonteNR1) reported
@UbisoftSupport Hello when i try log in it says ubisoft service is not avaible is the servers down ?
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Yuki
(@cbeYuki) reported
@Ubisoft **** you. Please fix your games. Especially #RainbowSixSiege
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Brandon Allen
(@Naieros) reported
@BenjiSales @shinobi602 This is such a bad idea lol. We've had how many PAID Ubisoft games launch absolutely broken now? What exactly is going to give us any confidence that games they release for free are going to be any better? And that's without thinking of all the ways our wallets will get screwed.
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Corpser
(@KBCorpser) reported
@geoffkeighley Whales are the reason for that big of a revenue from micros, etc. Eventually the customers will be burned out of money or burned out of video games. Wouldn't be surprised if another video game crash happens in the next 10 years. Don't like it but I don't care what Ubisoft does.
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Deltium
(@Deltium5683) reported
@LegacyKillaHD Activision made $1.6 Billion in the first quarter of 2021 in microtransactions alone yet Ubisoft gets the venom? It seems that consumers are fine with cosmetics and season passes. What’s the issue?
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Dan Stapleton
(@DanStapleton) reported
@Ricardofpd It's not like Ubisoft is having trouble movie copies of Assassin's Creed.
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𝙎𝙡𝙚𝙣𝙙𝙚𝙧𝘿𝙖𝙣
(@SlenderDanGames) reported
@UbisoftSupport Was working a few days ago and now "A ubisoft service is currently unavailable"
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Jo
(@Jobe91218) reported
@WyzxoZA @Rainbow6Game Nono haha,automatic center dates is the problem Ubisoft in ps4 choise the server for you and if that day or in that moment ubi is crazy you go to play in arabia saudi xd when you are from america
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k e n n e t h
(@OneKenBoi) reported
@CameronKen I'd be a little more broken up about it if this was another company, but Ubisoft's AAA titles tend to be so formulaic that I feel like I won't really miss them. Not that the phrase "high-end free-to-play" exactly has me champing at the bit.