Ubisoft Connect

Is Ubisoft Connect down?

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/04/2026 11:05

January 04: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilPasso Fundo Sign in
BrazilPonta Grossa Sign in
BrazilCampina Grande Sign in
United KingdomBridgend Sign in
GermanyEssen Online Play
United KingdomBridgend Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TSBPinkie 𝒬𝓊𝑒𝑒𝓃 👑 (@TSBPinkie) reported

    @SyrisTheGreat Idk why people WOULDN't buy gamepass tbh. Buy gamepass ultimate and you have gamepass, EA play, and then the ubisoft service when it gets here. Seems like a good bit for the price.

  • amiguinnn amiguin (@amiguinnn) reported

    @asimo3089 Delay an update to fix the game, don't wanna get too ubisoft-ish, right?

  • tabwire Tabwire (@tabwire) reported

    We fixed the Uplay linking issue in the membership area.

  • TheNeonNinja117 NeonN 🇺🇸 (@TheNeonNinja117) reported

    @WPM_Roman @Ubisoft @Rainbow6Game The problem is that it involves a glitch with Maestro that was patched out of the game over a year ago. It's a known bug that was fixed, but has made its way back into the game in only that event.

  • Alexiaalexendra Alexia Alexendra (@Alexiaalexendra) reported

    So @Ubisoft, did u know that Scott Pilgrim the game is broken on PS4? Sometimes my second player can't enter shops or there's invisible enemies. Or enemies attack us in shops (ok that was funny). Game crashed when we play Knives and Wallace at the end of a boss. Please fix this.

  • SturgillJennin2 Sturgill Jennings (@SturgillJennin2) reported

    @JDSuperfast @FabienF91 @assassinscreed Dude you’re pathetic. Imagine shilling for Ubisoft and kissing their *** when almost everyone has had issues and then this clown calls it “perfect”

  • gaefaealldae Fae✨💫🌙 (@gaefaealldae) reported

    @Ubisoft what's up with the loadout settings being reset almost constantly? I just had a problem where I customized my loadout today and then I just got back in and all of it was reset. Can you please fix this???

  • EvanShe69298452 Evan Sheehan (@EvanShe69298452) reported

    AC Valhalla has to be the most badly designed game I've ever seen, @Ubisoft. Countless issues, in 100hr of gameplay its crashed easily 30 times on me on a brand new PS4 pro. I could go on all day about my issues, but it's honestly just sloppy to push such a broken product.

  • scopxrthewise 3SmokeDistributor (@scopxrthewise) reported

    4 plat 1’s and a diamond have no business being ranked up against 5 champs. @Ubisoft really need to fix their matchmaking system 😞

  • nick_theram Nick Ramirez (@nick_theram) reported

    @Ubisoft how about fix all the bugs in AC Valhalla? Still cant get new tattoos or hair.

  • WPM_Roman Roman A Menchaca (@WPM_Roman) reported

    @TheNeonNinja117 @Ubisoft @Rainbow6Game To be fair, I think that issue has always been there, it just doesn't happen to enough people at a time for it to pop up on their radar. I swear that's happened to me last year once or twice.

  • RealBertSaenz RealBertSaenz (@RealBertSaenz) reported

    @TOYMAK3R0 @NobleArcade Those were the two main ones. However, Ubisoft games were notorious as well. Valhalla had massive save issues and Watchdogs would shut off games. However, CP issues with shut off were mainly Series X. One X didn’t have shut off issues. It’s all weird

  • Se7en_Secrets Se7en Secrets (@Se7en_Secrets) reported

    Having some trouble with Ubisoft and cant login... Stream will be delayed a bit tonight.

  • mattgcn ᕕ( ᐛ )ᕗ ❌🍁❌ (@mattgcn) reported

    putting activision/blizzard and ubisoft on my list of companies i want broken up and scattered to the winds within my lifetime

  • GaysCunts LightzScar (@GaysCunts) reported

    @Ubisoft i tried posting on the forums about a problem myself and a lot of people are experiencing, I was wondering if there could be an optimisation patch update since the game runs very poorly, I did all troubleshooting methods and everything is updated please fix thank you

  • Gladys_Aguiniga Gladys Aguiniga (@Gladys_Aguiniga) reported

    @Ubisoft CAN’T EVEN MANUALLY OR AUTOMATICALLY SAVE JACK SH* ON VALHALLA!!!! PLEASE FIX IT!!!🤬 HOURS OF UNSAVED PROGRESS!!! THIS IS BS!!!!!

  • bonj87 Bonj87 (@bonj87) reported

    @GhostRecon @Ubisoft @Rainbow6Game Fix wildlands!

  • BlakeSargent18 Blake Sargent (@BlakeSargent18) reported

    @Leangendari0 @PatTheForgotten @UbisoftSupport 👏yay👏👏 Solved this problem that has been here for over a year and Ubisoft just ignores.

  • ShawneeNation7 Jake McConkey (@ShawneeNation7) reported

    @Ubisoft @Rainbow6Game fix ur broken game holy

  • solid_XIII Spade_XIII (@solid_XIII) reported

    @Ubisoft Man, come on. Fix the damn online mode, ya gone and ******* broke it

  • KenobiWan1993 Kenobi_Wan1993 (@KenobiWan1993) reported

    @MarcoBa72979920 @assassinscreed @Ubisoft You’ve had a medallion duplicate, you’re not supposed to be able to give the last 15 medallions before finding Alfred. Same issue I had

  • AkillesDHero AkillesDHero (@AkillesDHero) reported

    @Invirtu1 @VGPNetwork @Ubisoft Fantastic 👌🏻 i missed those shots because of a glitch 🤔

  • FizzinTTV Fizzin (@FizzinTTV) reported

    @Ubisoft Fix shugoki

  • 720Reasons 720_reasons (@720Reasons) reported

    @GhostRecon @Ubisoft @Rainbow6Game Fix your servers, add repelling, and let me wear a gas mask with my helmets PLEASE

  • LordDracir Dracir (@LordDracir) reported

    @IAm_Stevenson I quit it for some longer time after the scandal came up. Reinstalled it after a friend asked me about it. I changed my review that it might be a good game but people shouldn´t invest any further money into Ubisoft until they improve their foking culture problems.

  • xxshftxx Dan (@xxshftxx) reported

    @UbisoftSupport @Rainbow6Game @Ubisoft please fix customization and load out reset with timed events. It makes the modes unplayable.

  • FoxtrotOXrayP2 Kevin (@FoxtrotOXrayP2) reported

    @Ubisoft @Rainbow6Game @GhostRecon Eyyyy you guys spelled Auroa wrong on the ubisoft connect store as "Aurora". Totally ruined my immersion! Please fix :)

  • BrianbebeGaming BrianBebe Gaming 🦥 (@BrianbebeGaming) reported

    @UbisoftSupport @Ubisoft @GhostRecon breakpoint pvp isn’t working, load times are 10 minutes +, what’s going on? is there gonna be a fix?

  • FumeiCom FumeiCom (@FumeiCom) reported

    Hey @LimitedRunGames there is some content in Scott Pilgrim that can only be accessed through linking with a Uplay account. Can you confirm that your physical copies will contain all of the content without requiring the use of a service that can be taken away at any time?

  • Memento_Gallery Sebastian Dell’Aria (@Memento_Gallery) reported

    When Ubisoft noticed and recognized this could be an issue, they went through the most impressive narrative gymnastics in order to STILL have a male leading character next to the female one and these male characters were always given all the spotlights. This is also a fact.