1. Home
  2. Companies
  3. Ubisoft Connect
Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 62% Sign in (62%)
  • 19% Online Play (19%)
  • 9% Glitches (9%)
  • 7% Game Crash (7%)
  • 3% Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Berazategui Online Play 4 hours ago
Tignieu-Jameyzieu Glitches 3 days ago
Bhopal Online Play 3 days ago
London Sign in 3 days ago
Paris Sign in 4 days ago
Oelde Sign in 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ikkisooo
    M. (@ikkisooo) reported

    @UbisoftSupport Can’t connect from Ubisoft Connect dolphin 028 SEA Server? Any fix??

  • D_omz01
    dxmz. (@D_omz01) reported

    Also theres a error where it says “Ubisoft Connect has detected an unrecoverable error and must shut down”

  • deuse76
    bruhlord (@deuse76) reported

    @Nezzzooo This game when it came out - was a buggy mess - infamous Ubisoft graphical downgrades - 0 personality protagonist - broken online mechanics - overhyped to oblivion - extremely bad narrative and lackluster 0 tension finale There's a reason this game isn talked about these days.

  • PipoShrimp
    PipoShrimp (@PipoShrimp) reported

    @Niflheimm155983 The problem is that most of the massive games are usually something like the Ubisoft open world format where its all just padding and busy work. I am more preferable to something like the Binding of Isaac where the constant amount of new stuff being unlocked keeps things fresh

  • thjcopark2701
    Michael Park (@thjcopark2701) reported

    @RetroMonkey7 Taking away partnerships they had with GOG, EA and Ubisoft that allowed you to stream select PC games you owned through them via the cloud. Now they are just a straight subscription service with no access to games people own.

  • Ghostwriter260
    ghost (@Ghostwriter260) reported from Ibbenbüren, North Rhine-Westphalia

    @Ryangofett_2490 @deathstarweapon But that's not the ubisoft developer problem either, which looks completely different with them

  • Necro_Kn1ght
    .lollmaoeven. (@Necro_Kn1ght) reported

    @snacks_fruity2 People want games that are basically movies when they could just watch a movie OR they want the game to be as easy as a Ubisoft title but nobody ***** with them so they play any other game and then make their lack of skill everyone else’s problem.

  • Staticulator
    Static-kun (@Staticulator) reported

    @lofi_lover0930 ubisoft was a small company as well at one point and they made some generation defining games. the problem is that growth in this industry leads to loss of vision and creativity.

  • __Cr0ss_
    Cr0ss (@__Cr0ss_) reported

    @Dexerto The problem especially with Ultimate was trying to justify the price hike by lumping a bunch of stuff no one cares about with it. I don't care about Fortnite Crew, I REALLY don't care about Ubisoft+, and any EA games that are halfway decent, I've likely already bought outright.

  • phen0menax
    Phen0menax (@phen0menax) reported

    @Ubisoft why has no one thought of making remastered versions of ALL the #SplinterCell games?? Y’all would be swimming in money and also doing us die-hard fans a huge service! #RemasterFisher #SamFisherReborn

  • KamtanaR6
    kam (@KamtanaR6) reported

    hopped onto siege and its just ******* all day, cheater cheater cheater after another @Ubisoft you have 2 days to fix cheater issue or im going full Luigi Mangione on you

  • Across3Horizons
    Across 3 Horizons (@Across3Horizons) reported

    @8o_pt Did you log in as guest from the beginning? I don’t exactly know how to link an account. Usually once you sign in with Ubisoft connect, it automatically makes your “guest” account your main account, but I’m not sure on this, it’s just a theory

  • _Terry_Henley_
    Terry Henley (@_Terry_Henley_) reported

    @Dexerto Get rid of all the low quality **** games. I don’t think it’s too expensive when you get EAplay and Ubisoft included in the deal. It’s just filled with absolute **** and that makes it look over priced. You wouldn’t want a tray of egg when 70% are worthless and broken.

  • KyShaqq
    Kareem Shaqq (@KyShaqq) reported

    @Ubisoft hi I'm having this issue with ghost recon breaking point ...its very annoying please tell me how to solve ..just brought this game for 100 plus dollars and the servers are stopping me from entering the game

  • Biscuit_Base
    Matcha_Biscuits 🎮 (@Biscuit_Base) reported

    @The_CrapGamer Literally doesn't say it's closing down. They're focusing more on getting games under Luna rather than trying to get people to sub to ubisoft + through the service.

  • nib95_
    NIB (@nib95_) reported

    @Videogamefit64 @GRIMMYRAX @Darkborn162 Not true. For example the last reported FY figures we had from TakeTwo show revenue split was 40% consoles, just 8% PC and others. EA was 64% consoles, 21% PC. Ubisoft 45% consoles, 31% PC, while 2024 was 57% consoles. From the Epic case, we also have older revenue splits from Fortnite: PS: 46.8% Xbox: 27.5% Android, Switch, PC: 18.7% iOS: 7% Conversely, games like Baldur's Gate 3, Black Myth WuKong, Diablo etc sold significantly more on PC, and some live service games too. Capcom is 50/50 (Monster Hunter and legacy titles do better on PC, RE and other cinematic games better on console). So really it's a publisher by publisher thing, but overall console makes more revenue, especially in Western territories and with Western studios.

  • KyleRowan11331
    Rowan Kyle (@KyleRowan11331) reported

    @nerdx_inked @hard8_times Yeah. I coded this Windows and its updates that cause a crash. I created these launchers like RGL and Ubisoft Connect that logout all the time over and over again. I coded EA app that works like **** while launching Battlefield 6 from Steam and cannot even update properly

  • LightOfEtro
    Light_Of_Etro (@LightOfEtro) reported

    @Silentblade23 @IYDKMIGTHTKY86 @JezCorden The problem is nobody asked for Fortnite Crew or Ubisoft+ to be added to Ultimate to convince Microsoft to raise Ultimate to $30 a month. Fortnite Crew was only added to help out Epic with Fortnite's recent decline which didn't save 1000 people from being laid off.

  • ElRiccia
    El_riccia (@ElRiccia) reported

    @Rainbow6Game ok, solid's gadget is definitely bugged, yesterday 0 enemies and instead there was 1, now 1 enemy and there were 2, ubisoft fix it @UbisoftSupport

  • KetZalj2t
    KetZal (@KetZalj2t) reported

    @RavenMentore Oh absolutely. The problem is that Ubisoft just one and done's it with their historical periods nowadays, even though some of them can be milked for more like they did with Ezio in the Renaissance. Not only that but we can expand into later events as well (again like Ezio did).

  • chakkra691
    chakkra69 (@chakkra691) reported

    @HereComesTheKop @KJP_Plays @CohhCarnage "I know many are bored of that formula, or at least when Ubisoft do it." THIS. People dont seem to have a problem when Sony and Square Enix do it.

  • Sikoo00796228
    Sikoo (@Sikoo00796228) reported

    @UbisoftSupport I am contacting you to ask the availability for Live chat service for Ubisoft support in regards to a false sanction on my Rainbow six siege account. If you do have any info of the available days you guys are able to live chat please feel free to lmk

  • AverageUkranian
    FirstNameLastName1234 bot (@AverageUkranian) reported

    @TrueGamer1111 It takes 1 single push and Sony will fall into a Cascade, a tsunami of investors pulling out and revenue drop of their own doing. They don't have the intelligence to pull out of the multiplatform, Ubisoft garbage, woke, most times open world trash and live service.

  • snowdreike
    snowdreike (@snowdreike) reported

    Hey @Ubisoft It's almost 10 years since the last released proper @Trackmania game (that wasn't a live service game that is*) Trackmania² Lagoon. Still nothing to announce for the future of this licence ?

  • s4kutrades
    s4ku (@s4kutrades) reported

    so every time i play ac unity ubisoft connect asks for my password, however when i tried to launch the game today and entered the password it said account suspended tried to file a complaint on the website but cant login there either due to repeated failed attempts

  • TAVOASAP
    Tavo (@TAVOASAP) reported

    @UbisoftSupport @ANNO_EN Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate

  • kaezeraa
    kaezera (@kaezeraa) reported

    @UbisoftSupport @Ubisoft Is ignoring my DSA complaint and not allowing a human review of my ticket which is against article 20 of the digital service act. I lost a lot of money and i will keep posting this until i get human attention.

  • thehypeman21
    Slack (@thehypeman21) reported

    @Rainbow6_UK Day 165 of asking ubisoft to fix wrong server matchmaking in uae servers

  • Batknight47
    🇮🇳IAMTHEKNIGHT (@Batknight47) reported

    @wojakcodes Ubisoft doesn't has story problem They have a story telling problem People like marc Alexis cote destroyed ac brand imo. Graphics and art direction have always been top notch but my god they need good writers back.

  • Gorgorothh
    Tugra (@Gorgorothh) reported

    @UbisoftSupport @assassinscreed Hello, my Ubisoft account is LilTugra. For a long time, I have been trying to verify my account to play ranked mode, but I’m facing an issue. I cannot log into my Google account because the 2-step verification code is being sent to an old email address that....