Ubisoft Connect status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (64%)
- Online Play (17%)
- Glitches (10%)
- Matchmaking (5%)
- Game Crash (4%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Online Play | 2 days ago |
|
|
Sign in | 3 days ago |
|
|
Online Play | 3 days ago |
|
|
Glitches | 3 days ago |
|
|
Online Play | 3 days ago |
|
|
Matchmaking | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Fran (@Fran_del_Valle) reported@TheCassiniGames PLEASE @Ubisoft dont fix it.
-
Paresseux Reaper (@reece_reaper) reported@Swurv__ This is the type of comment that is told to companies like Nintendo, ea, Ubisoft, and 2k, “just ignore the flaws and problems and put out the same game every year don’t worry about the *under appreciated* gamers who don’t want a copy and paste! Just ignore them and keep doing it”
-
Comic Melon 🍈💖 (@ComicMelon) reported@KriKrix11 A lot of games solve this by simply graining/noising the skybox at a fairly high depth, and dithering it down. Ubisoft seemingly doesn't do this for whatever reason. Bit of a problem with their games overall sadly, they just expect the TAA and grain to "fix" it.
-
ThaSwampDonkey (@ThaSwampDonkey) reported@Ubisoft @UbisoftSupport @GhostRecon are there any plans to fix the infinite loading screen for Wildlands on PC? This is a major problem folks are having with newer PC’s. We can’t launch the game. Tons of comments on Steam, Reddit, forums, YouTube about this issue. Yall went dark
-
joey (@Trippahive) reported@AdrianCole1980 @GhostRecon Give me wildlands back with 60 fps the best ghost recon. All these fans crying about a new game like it’s not Ubisoft lmao make them go back and fix what they put out before making newer slop
-
Yorkshireneer (@awalmsley11) reportedRight if this fix for AC Black Flag doesn't work im launching a chevauchee on @UbisoftFR. Frankly appalling launch. I can verify files, key is fine. Just crashes as soon as you get passed "synchronising achievements".
-
Antimédicos 👽 (@pumpkin_link) reported@MichaelGTG2 @MetroidFREAK21 I get your point but the AC syndicate thing is 100% Sony's fault, it was a gpu glitch on ps5 back compat mode that in my opinion should be fixed by sony as an accuracy issue, but ubisoft stepped in and made a game specific patch for that
-
Glitch (@GlitchTwitched2) reported@v1bezz0 Retold coming out Ubisoft starting to care about him more And crash is still dead Checkmate
-
Abhiraj Singh (@Abhiraj_Singh17) reported@KindredBlade @TheAnnaji I think the first time they just worded it wrong. If they would've said it was a remaster then there would not be any problem. But the fact that they called it a remake and people already have a great precedent set by Resident Evil remakes just worked against Ubi in every way. I really want some insiders to tell about the quality of the recently cancelled version of the game. Was it bad enough to just outright cancel it? We still don't know what was the quality of the remake was. Also considering the recent changes at Ubisoft, I think they are more careful with the quality of their games now than they were before, and also they could be prioritising popular and profitable IPs. Which sadly, to Ubi PoP is not as profitable as their other IPs and they have very good examples with The Lost Crown and Rogue PoP not selling as well as they hoped.
-
FinalBoss.io (@FinalBoss_io) reported"In production" means nothing in 2026. The Division 3 isn’t competing with rumors. It’s competing with Ubisoft’s live-service track record. No gameplay. No setting. No release window. Just org-chart updates, job listings, and the usual online-systems language every publisher uses when they want the forever-game upside. That doesn’t mean it’s doomed. It means the real question isn’t whether The Division 3 exists. It’s whether Ubisoft can make a sequel players trust to survive its own roadmap. Because that’s the franchise tax now. Not excitement. Proof. A good Division 3 is absolutely possible. But after this many years of "we’re listening," roadmaps, resets, and live-service drift, nobody should be clapping for a production status update. Ship the game. Ship the plan. Then we can talk.
-
Christopher Sherrill (@tacticalsage) reported@MissMacCassie @TheDivisionGame @Ubisoft 1/ Damage to Armor (DTA) is a good stat, though most go for Damage to Targets Out of Cover (DTOC, there's other variations of this abbreviation). DTA is good against purple and yellows. Nearsighted should address a lot of the handling issues, but you'll need to fight closer...
-
AncientSwede (@AncientSweden) reported@Ubisoft @UbisoftSupport When is a fix for Black Flag Resynced coming out? it's totaly unplayable! #broken #patch1.0.4
-
BoloTac (@BoloTacYT) reported@HollowPoiint The convenience of just turning it on and playing. PC it's update this. Update steam. Update invidia drivers. Restart pc. Turn on game. Login in to Rockstar launcher ubisoft launcher. Installing shades. Fuckkkkkkkkk
-
Trollaria (@Trollaria) reported@TheGameVerse Now they should fix the greed/problem that uplay units and discount codes should not expire. Thats a reason why i dont buy black flag 2. They can have 80% of the price or nothing. Its their choice. I dont like to spend on greedy company’s.
-
Javier Parrao @ (@cptrenko) reported@GameOverThirty You know what's funny? EA Play Pro and Ubisoft+ have offered day-one releases for years, and somehow they never became the villains that were "destroying the industry." Game Pass does it, and suddenly it's the root cause of every commercial failure in gaming. Maybe the issue isn't the business model. Maybe it's that people don't really understand how subscription businesses work.
-
OddlyDeath (@OddlyyDeath) reported@Rainbow6Game @Makeship Meanwhile my basic *** curse words get me labeled disruptive and slapped with bullshit Go **** yourselves, Ubisoft. Your moderation is a pathetic ******* joke. Maybe that hacker shouldn't **** off maybe you sorry *** clowns should **** off instead. Fix your dogshit system
-
evil entity (@fartfootjob) reportedUbisoft won't let me play my copy of Rayman Legends I hope they crash and burn!!!!!
-
chavez (@comradechavezz) reportedHey @PlayStation, care to explain why my physical DISC is useless the moment PSN or Ubisoft servers go offline? The irony of Sony pushing for a digital-only future while proving that even physical purchases aren't truly ours anymore. Stop forcing online checks on offline games. Discs shouldn't be glorified license keys. Fix your servers. #PS5 #PSN #PhysicalMediaMatters
-
Damien O'Brien (@DamienMagician) reportedI don’t know if any other gamers have this issue. Every time I try to play a game that’s on Ubisoft connect it makes me reset my password each time then locks me out saying I’ve tried to log in to many times 🤬🤬🤬
-
. (@Silva_costa_07) reported@TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
-
Eliezer Melendez (@CMDR91YT) reported@Hbeanz1017 @WeebKingII @Pirat_Nation Just because you think the enemies are too bullet spongy sounds like a skill issue lol Just because you think the stories are boring and their games are boring doesn't mean you're right it means you're wrong & exaggerating Ubisoft is not even close on the brink of bankruptcy lol
-
. (@Silva_costa_07) reported@TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
-
BeoBearKun (@BeoBearKun16) reported@UbisoftSupport There is an issue with ubisoft+ subscription connectivity with xbox. It does not recognise my subscription
-
The Chaos Lounge (@chaosprimeZ) reported@Riskit4TB @Ubisoft @assassinscreed Also on a 3090ti, 9950X3D 64gb 6000 had no issues Played on Geforce now which runs on a 5080 and still no isses. Have you updated to the lates drivers and if so tried rolling back one?
-
藤野けんじ (@fujin0kenji) reported@genius_eu @TheGameVerse Absolutely not That’s a remake btw so if he was that good why not do it from the first one if Ezio couldn’t do it no one really can Anyways if the games haven’t had the title of AC and Ubisoft just made em into open world games no problem but the newer AC butcher the franchise
-
🇺🇸 Guru Of Syrinx 🇺🇸 (@GuruOfSyrinx) reported@TheNaldrag Let me be real with you okay? I get it. People dont want to be let down by Halo Studios/343. I'm with you on that. But I PROMISE you, that Halo Campaign Evolved is a great reset, and a fresh start to what is to come going foreward. I said what i said because its true. Nobody can think for themselves anymore. Can you? Can you play the game on your own or with a friend and tell me its really that horrible? That nothing matters? Nothing is good enough? This is why i worded my post the way i did. I knew that i was going to piss off a LOT of Halo fans and boy oh boy did I.... but I dont care. I dont want to see Halo die, and every Halo fan deep down doesnt want it to die either the inky reason they do is because of the feeling of betrayal. There is simply no room for redemption for majority of fans and that is a BIG problem. When a genuine remake of the 1st original game is made and majority of fans dont care, let alone care enough to play through the game themselves, then its a losing battle. Halo comes out in 24 hours. Ive had early access and love it. I hope you do too. I hope you have enough hope left to play the game and get that nostalgia. More importantly, I hope yo uplay the game for yourself and form a genuine opinion, vs forming one prior to its release based off of screenshots and altered photos taken out of context. Thats all i have to say. Godspeed.
-
QuothTheRaven, Nevermore. (@MrJoel_A) reported@assassinscreed @stevesaylor Yall need to fix the frame drops in Havana for those playing through Ubisoft connect
-
Fr0xXy (@Froxxy4) reportedRn Ranked experience 95% have Makro DDOS is back 7/10 Games against Cheater **** Ubisoft
-
Viking ✊ (@goteach_Denmark) reported@AdnanRiaz9 Extremely disappointing news. Way too many historical occurrences .. Quantic Dream (**** you forever, David Cage), Ubisoft and their ***** culture etc. This seems to be a nearly all encompassing issue with French studios :(
-
Prospector (@NewsProspector) reported@Omegawyrm76 Too many services, too many points of failure. Questions that people will be asking if they buy the PS6 and they cannot play their games. 👇 Is it my internet that's down that is preventing me from playing my digital games? Is it PSN that is down that is preventing me from playing my digital games? Is it the online service that I have to log into to play a specific game (Ubisoft connect, etc.) that is down that is preventing me from playing my digital game? Is it an online service that the console platform relies on for authentication that is down that is preventing me from playing my digital games? The all digital future is not the answer for consumers.