Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Puteaux	Sign in	5 hours ago
Voreppe	Matchmaking	9 hours ago
Brisbane	Sign in	9 hours ago
Épernay	Glitches	9 hours ago
Lillers	Sign in	9 hours ago
La Baule-Escoublac	Sign in	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mitten3 (@MittenThree) reported 6 minutes ago

  @TheHiddenOneAC Modern day story is not the problem but how Ubisoft manage it. The problem is that when you are outside the animus you do parkour or you explore a small area making people think that this part are tedious. They need to change how they manage it.

• 
  Leon Gichuhi (@ALPHA2000987) reported 7 minutes ago

  @naranciagaming @tifastrvfe You're right. Why would you want Ubisoft games to be trash? I'd much rather they were good. And if you meant in the sense of Ubisoft being a bad company. I don't think hoping for their failure and thus the unemployment of thousands would fix any issues, just ruin lives.

• 
  هوس. (@nDmm79) reported 16 minutes ago

  It has been 13 days with no resolution to my issue in The Division 2. This level of delay is completely unacceptable for a technical support case. I expect a definitive update and an immediate fix. @UbisoftSupport @Ubisoft @TheDivisionGame

• 
  IshayuG (@GIshayu) reported 17 minutes ago

  @thaonlyjonathan @Pirat_Nation They sure aren't very active. I can find several games on Steam that are still for sale right now that don't work due to broken DRM. They've literally revoked my license before I got it! Examples include Might and Magic: Heroes 7 from Ubisoft and Homeworld Remastered Collection Mac version from Gearbox.

• 
  koda (@kodasniped) reported 20 minutes ago

  @yDinoR6 @Ubisoft Bro he just invested early, what’s the problem?

• 
  SpotZet (@SpotZet) reported 22 minutes ago

  @WolvesEsports Thanks to Ubisoft for their terrible management. They've denied visas to many players. You esports teams are the ones who should unite to improve the game and its management. But since only you are affected, other teams don't care. Siege's biggest problem is its lack of empathy.

• 
  David Edwards (@DodgerDave007) reported 22 minutes ago

  @CrimsonDesert_ Feels like Ubisoft with the broken *** patches. Yea I’m done with this last patch. Broke my saves, bird feeders, can’t rematch bosses. And nothing about bird feeder.

• 
  Gannoh (@elgannoh) reported 23 minutes ago

  @RealNam58912695 @TheRooster Valhalla's issue isn't with amount of content, it's with quality of its amount of content. Ubisoft have tried emulating The Witcher 3 for years now with none of the storytelling ability of CD:PR

• 
  super Optimus Prime (@RGOppenheimer) reported 23 minutes ago

  @imbratorX @Ubisoft @UbisoftCanada I'd definitely play it if it were available, but the problem is it's not yet. If the Assassin's Creed Black Flag remake doesn't do well in terms of reviews and sales, I doubt Ubisoft will remake any other Assassin's Creed titles in the future.

• 
  Chris Baillie (@chris14158492) reported 25 minutes ago

  @UbiMassive @Ubisoft two years I've been reporting this issue. Two years you've sat around and done **** all to fix it

• 
  Serge343 (@Capcom333) reported 25 minutes ago

  @chrisquain @AlexTownley227 @GermanStrands You can name a handful that are that way, mostly from Bethesda and Ubisoft, but it's still not a huge issue, at the moment.

• 
  Denniia_Lux_Exitium 🇨🇦 (@DenniiaLux) reported 28 minutes ago

  @GLegit99 @Wicked0547 @ArcticuKitsu You do know steam input can just "emulate" Xinput api right ? And if all all fails , GlosSI will fix that for you. I play more than just steam games , i launch game from ubisoft launcher , EA App , And Blizz App , all work just fine.

• 
  Under Will (@UnderWillSmith) reported 31 minutes ago

  @AlisGoodTweets All ubisoft games look incredible that was never the problem with them

• 
  YoRHa_2B (@The_YoRHa_2B) reported 32 minutes ago

  @Ubisoft @UbisoftSupport Quit updating Old Games like Wildlands! I mean you can't even do the responsible thing of stating what you're updating anwyays. So tell me what was updated! What Bugs and Issues did you fix?

• 
  Gunnar_LeBarbare (@gunnar4129) reported 34 minutes ago

  @UbisoftSupport Can not login to ubisoft connect, ****

• 
  Daichi (@AshenOne38286) reported 35 minutes ago

  IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.

• 
  Norman Readdis (@NReaddis) reported 37 minutes ago

  @Ruggs2Riches @Cyael They're former Ubisoft veterans dude. Just because they now have their own studio doesn't negate the fact they're mentality and production value is that of a AAA to AA. I can say Kojima Pro is Also "indie" with that crash out comment. Lol

• 
  The Booty Warrior (@DCFleeceJonhson) reported 37 minutes ago

  @Padillac_16 I’ll give you an example When people wanted Assassin’s Creed to go back to its roots and made Mirage, Ubisoft made it with the identity of the RPG titles and gave the fanbase half of what they wanted. Don’t tell ****** to be grateful for getting half of an issue rectified

• 
  Enstell (@enstell_) reported 38 minutes ago

  @Pirat_Nation Ubisoft is not learning from their mistakes once again. With multiplayer games such as XDefiant and Hyper Scape failing due to various issues, another game will drag them further into the abyss.

• 
  Bosrel (@BosrelPlays) reported 42 minutes ago

  @thegameawards I’m most hoping that there are ZERO live service games announced. In all seriousness, Physint, Intetstellar, KOTOR, Fate of the Old Republic, Faye a GoW story, Uncharted revival, the demise of Ubisoft, Darksiders 4, new Tales of/Trails/Ys/Star Ocean

• 
  M. Chief (@117ChiefMaster) reported 46 minutes ago

  @_Deez_Games This is why we get bloated Ubisoft slop. You are part of the problem.

• 
  Just a gamer guy (@gamerguy6925) reported 46 minutes ago

  @Ubisoft @Hasbro Please fix the online servers for risk. I can’t play with my friends anymore 😞

• 
  Alex Bevis (@AlexBevis666948) reported 47 minutes ago

  @Ubisoft_UK Yo ubisoft can u fix this server glitch i get on siege cuz i play eu servers and why does it put me on ******* UAE 😐

• 
  Matt 🇨🇦🇮🇹 (@PigBeen) reported 50 minutes ago

  @UbisoftSupport getting error LIB-VLT-2 when viewing Ubisoft+ games. Cant download anything

• 
  slayersparks (@slayersparks1) reported 51 minutes ago

  Hey @Ubisoft fix your ******* game. I got kicked from my ranked game because of your ****** *** servers and was greeted with “error code: 4-0xfff0be2c” when I tried to join back. You are a million dollar company. Instead of worrying about your gay ****, focus on fixing your game.

• 
  mac (@Damac1214) reported 51 minutes ago

  @Unbound4ss4ssin I played Unity on release and did not like it. I don’t know if I was just tiring of the Ubisoft formula or what but I didn’t like the lean into the RPG mechanics or the story, and I don’t remember being alone. The glitches were bad, but pretending it was the whole issue is silly.

• 
  M1cHa3L🇪🇸 (@FernandezMichae) reported 51 minutes ago

  @TheDivMobile Just listen the community. Don’t make UBISOFT like always. Fix the game !!! Crash and UI bug !!!

• 
  k1z4cz3k (@k1z4cz3k_) reported 52 minutes ago

  @LegacyArdor GTA 6 failing won't fix the current state of the AAA industry 💀 Btw, GTA 6 (6, not Online) will be more human-made than most AAA games, and people like you pretend like it will be another slop from Ubisoft.

• 
  Sergio 🇺🇸 🇲🇽 (@Spec_tre1) reported 58 minutes ago

  @TheDivMobile Kinda no point to get on the game if some of us are having issues logging into our Ubisoft Connect accounts and our progress gets deleted.

• 
  Lugo (@FrancoLugo42) reported 1 hour ago

  @Ubisoft @UbisoftSupport can y'all fix the game cheat for siege on the steam deck. It would be nice to play online if the game cheat wasn't in the way.