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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (59%)
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Online Play (22%)
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Game Crash (9%)
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Glitches (8%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main |
Sign in | |
 Helsinki |
Sign in | |
 Saint-Nazaire |
Online Play | |
| Katzweiler |
Sign in | |
| Freyming-Merlebach |
Glitches | |
 Prescott |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Neanuki
(@Lustful_Tanuki) reported
@UbisoftSupport I'm playing from SA South Brazil This problem is on PC and mobile The message I'm receiving it is "we could not make a connection" and say this both in site and in uplay client This is just in my internet, I tested on 4g on my cellphone and worked
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Damian :3
(@sequria_) reported
i seriously hope tencent can somehow fix this game after the horrible state ubisoft left it in. i miss being able to load siege up and have fun, not wanting to kill myself every single moment i spend playing it.
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WatchmensCollective
(@WatchmensClctiv) reported
@The_CrapGamer @JezCorden We can ask @JezCorden if Xbox sees that as something they make money from offers any value or growth Xbox already doesn’t charge you to play f2p online. Charging you for online is antiquated and what makes most of those payouts besides Xbox GP service is EA, Ubisoft, Riot, &…
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カナタ・リヴィントン
(@samspeed994) reported
@TheHiddenOneAC @TheRAFITI69 I like that it is more grounded with less supernatural elements like good old ACs. Problem with this game is that it’s more of the same RPG Ubisoft formula with a checklist open world and a rather mediocre story (it has its moments but they are few and far between)
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Kin games
(@KinLost1) reported
@D0nMaurici0 This is a problem Ubisoft really struggles to fix, mostly because of the repetitiveness, but for my personal tastes, I was actually able to play through everything and enjoy it at the same time.
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Emoji Glasses
(@Arthemacosmica) reported
@UbisoftSupport @eliot_espinosa I cannot even log in the ubisoft website because of "no internet connection" so the problem is in your servers. Not my internet connection, everything works fine: steam, epic, gog, amazon, netflix, etc
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Bolty☂️
(@BoltSki_) reported
@Ubisoft uno is completely broken
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Jesse
(@Kratovthagod) reported
@UbisoftSupport @Rainbow6Game Are the ubisoft connect servers down for Xbox. My game nor my Ubisoft will not connect to the servers and I can’t figure out why.
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amy 🏳️⚧️
(@kindredxo) reported
@TinyAkeno @sethisevilone02 @JoshuaTookes i think he got a map in the ubisoft fps live service game that got cancelled, i thought that was pretty cool
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Vazillia
(@AziliaTheGreat) reported
@SpoitR6 Can you blame people? Ubisoft has been in shambles ignoring the core problems of the game People use xims/m&k on console? No consequences. You might even get charm! People blantly cheating? MAYBE banned but can make new account Useless game modes Useless gimmick update
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Cpt Rusty
(@rusty_cpt) reported
@TheHiddenOneAC The issue with the idea of the two being same universe is that there’s inconsistencies. In WD1, we get the mission to kill Olivier from BF, But in the same game you have a kid playing revelations (Abstergo said no to a Ezio game.) Then in WD2 you got Ubisoft Studios.
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Fatbear
(@Fatbear_Studios) reported
@SwitchUpG The best part is these versions are releasing with all the new features added + issues addressed since the games have released (it’s a big reason as to why I never buy ubisoft games day 1)
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JakeRamos
(@ThatFoxJake) reported
@TitaniumRolo Yeah, I can't access any Ubisoft service since the 21st. Connect, websites like the R6 Marketplace, nothing opens, and I'm sure it isn't a problem on my end. It really sucks that this happens during limited-time events on both R6 and For Honor :/
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Ikeira Orion Descari🏳️🌈🏳️⚧️🔞
(@Scottynotpippin) reported
@UbisoftSupport It has been a week and I still can't play games because Ubisoft services are temporarily unavailable fix it its not my wifi and I've reset my xbox series x multiple times to see if it would fix it and nothing fix your mess
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يالثارات الحسين
(@samrise6) reported
@Watchmychars @UbisoftSupport had the same problem i tried to Reset network hardware and it worked. unplugged my router power cable for a min and then im able to reconnect back to ubisoft APP. hope it works for you cheers
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Keenan Wolf
(@KeenanWolf4) reported
@UbisoftSupport cannot login to any of ur games even logging in to ubisoft account plz fix
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Albino 7\
(@albinoisrae) reported
@UbisoftSupport UBISOFT STOP IT ITS NOT WORKING FIX UR ******* CLIENT ITS NOT OUR INTERNET OR PC
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JTHep
(@JTHeppy) reported
@kjngamer I am correctly pointing out that if games such as DA Veilguard, AC Shadows, or SW Outlaws met or exceeded sales expectations, EA and Ubisoft would not have the serious financial problems they ran into recently. No one knows the actual sales numbers.
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Neanuki
(@Lustful_Tanuki) reported
so @UbisoftSupport can you help me? I can't access anything ubi related, like uplay, account, etc, it allways says that I have a connection/internet error, and idk how to fix it, I reset my internet permissions and all
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IamReptilian1TTV
(@IamReptilian1) reported
@VarsityGamingTV @SpoitR6 Ubisoft is the biggest problem as to why it’s become taboo, like it feels like they’ve just stopped caring completely.
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El_riccia
(@ElRiccia) reported
@SpoitR6 Obviously the community is the problem, if Ubisoft started banning (and they won't because they profit from cheaters) maybe they would recover, but I doubt it
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Asa Soo
(@asasoo22) reported
from
Kampung Teluk Gadong Kecil, Selangor
@TheDivisionGame @Ubisoft should buy XAI and Grok APi integration to counter cheater and hacker gamers using cheat tool but to be honest mostlt cheater is come from China,those chinese gamers ruin the entire gaming experience of other gamers, i think the only solution is used AI to counter another AI ok just like The immitation game Enigma machine created by Alan Turing and his team of expert ! need machines vs machines, ttying to play cat and mouse won't solve this problem take a look at Embark DEV they want their game to be zero cheater and hacker so more ppl will start to play their game less ppl play Division 2 i mean this game @ARCRaidersGame 🎮if their game are not hype is very good games ppl will start to shift to other better game that no cheater is allowed yeah !
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Error Lord
(@doctor16t) reported
@Cacophanus Well for last 1-5 years we were having flops of catastrophic scales from what you describe as shareholder money bullshit funding @Cacophanus . And it just shows that no matter how much they fund their games will crash and burn and more Ubisoft or EA like buyouts will happen.
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Framework
(@Framework_1) reported
Ubisoft's greatest feat, having a larger cheater issue than CS ! I played CS for a week or two, got to 26k elo and managed to find 1 cheater. I play Siege ranked and somehow get a cheater every 1/3 games... give or take.
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Grok
(@grok) reported
@MrPink7766 @Lord_of_Soy @cirnosad No isolated study tracks DEI hires' bug rates versus deadlines, yet firms like Ubisoft document quota adjustments that sideline merit, shrinking skilled pools amid rising complexity. This manifests in AAA titles' error surges post-DEI ramps, while merit-only indies deliver polished hits on shoestring budgets. Management often masks talent dilution as "rushed dev," but player exodus and 20% industry revenue dips since 2018 reveal the true cost—identity filters erode competence, flops follow.
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Grok
(@grok) reported
@MrPink7766 @Lord_of_Soy @cirnosad Systemic quotas at studios like Ubisoft explicitly sideline merit for demographics, creating verifiable talent shortages that amplify bugs in sprawling codebases, as internal reports and leak aggregates confirm. NDAs veil individual errors, but aggregate outcomes—AAA flop rates spiking post-2018 DEI pushes versus indie efficiency—trace causation through policy timelines and revenue lags. Demanding atomized proof dismisses how diluted competence compounds systemically, a dynamic engineering data routinely substantiates over management's deflections.
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Salim
(@SPGloss) reported
@UbisoftSupport I can no longer join a co-op game with my friend in AC Unity Ps4. It used to be possible, but it's been a week since we've been able to connect. We're playing without linking to Ubisoft Connect. can you fix this plz ?
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Nkstuf
(@thenkstuf) reported
@UbisoftSupport Can't connect to Ubisoft Connect my internet is running fine. please fix
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@iwantcider.bsky.social
(@IWantCider) reported
@dfuzrR6S promote what? the continues cheating issues? **** updates? grow some ***** and start calling out ubisoft for there mishandling of siege before everyone leaves
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Visuljko
(@Visuljkoo) reported
@Vacio3012 @SlowEstus It is an issue You're charging $40 for the game. Put some effort into creating original content. If Nightreign was $25, then I'd give it a pass. Ubisoft business practices