Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (54%)
• Online Play (22%)
• Glitches (19%)
• Matchmaking (4%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Abbeville	Glitches	19 hours ago
Noisy-le-Grand	Online Play	5 days ago
Toronto	Sign in	6 days ago
Madrid	Online Play	7 days ago
Barranqueras	Glitches	7 days ago
Acapulco de Juárez	Glitches	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  banteng 🐂 (@djinnsarap) reported 7 minutes ago

  @ohlookitsrafa Eh ig because ea is more of a publisher these days there's still a chance it could still be a microtransaction-free or non live service games, like split split fiction or the recent star wars games Same thing with ubisoft

• 
  SilverBoarMedia (@AbcAbc347433) reported 12 minutes ago

  @goinggoldfilms @Disass They're completely ripping people off for something that looks no better than Watch Dogs and they even pulled an Ubisoft with their fake advertising that they should get into trouble for.

• 
  Big man Tyrone (it's ironic) (@JamesTDear) reported 14 minutes ago

  @riellycooperr @NoiBoobSweat You don't really need to give them schedules. Though to be fair Ubisoft never had a issue

• 
  Devils Advocate (@M3ta_Save) reported 15 minutes ago

  @ReasonsTax @roro__c You can then make the same arguement when it comes to all the live service or onlne games on the store. But who did we blame when the crew was shut down sony or ubisoft? Ubisoft because it was their IP not sony because they sold it on their store, not xbox because they sold it on their store, or steam, ect. Why? Because ultimately it isn't down to sony what and IP owner does with their product once a contact ends. It only falls on sony when it's their own IP, cause that they are in full control over.

• 
  Cierra 🫧 (@nottCierra) reported 16 minutes ago

  @rChikcan @Ubisoft HOW DID YOU FIX THIS?!

• 
  jh0rge (@jh0rge_) reported 18 minutes ago

  @justdancegame The real issue is that Ubisoft has zero competition, so they give us bare-minimum effort, no updates/fixes. They forced a broken live-service launcher full of lag and crashes, while stripping away core features like the World Dance Floor and downgrading Unlimited into JD+. (1/2)

• 
  O4OUR (@O4OUR) reported 19 minutes ago

  @Ubisoft You fix the Heroes 3 thing yet?

• 
  Alexis14🌐 (@AlexisNorton14) reported 19 minutes ago

  @Rainbow6Game Get your **** together. 11 year old game and still haven’t gotten it right there are ALWAYS problems with this game it takes all the fun out of playing. Your fan base is going to drop. To many bugs, cheaters, graphics are ***. Ubisoft you’re embarrassing…

• 
  cltur (@R6Flush) reported 20 minutes ago

  @VarsityGamingTV Honestly I think everyone knows it HAS to be wrong, but Ubisoft being Ubisoft cannot claim they made a massive elo error so they won't speak on it or do anything about it.

• 
  David Phipps 🇺🇸⚔️ beep/bop/boop (@dragbug1) reported 22 minutes ago

  @seanaintsmart @jan_volad You seem to fail to understand the real issue. The issue is about ownership. Digital is fine, I like it better too, but per Ubisoft, and Sony, I do not own it. It's a digital license. I want ownership and I want to give it away or trade it or sell it. Get it yet?

• 
  Koke (@kokesher3) reported 23 minutes ago

  @Grummz Ubisoft needs to be bought out or crash and burn, this needs to stop. Gamers deserve better.

• 
  Robin (@Robin87668217) reported 23 minutes ago

  @EthicaNow Let’s not forget about Crunchyroll, that’s another service that Sony expects you to use for anime. They want the entire system to be a live service where they can charge you monthly for multiple things. Even individual studios like Rockstar and Ubisoft have services like these.

• 
  meef. (@meefdaog) reported 24 minutes ago

  @Ubisoft fix your dumbahh game I can only play the game at 45 frames for so long

• 
  John Can’t Lie (@JohnKrunik) reported 25 minutes ago

  @tonydotstyle @matiasgoldberg that was 10 years ago, we got a lot more efficient handling memory etc. and you're trusting ubisoft to actually know their ****? anyway, if done smartly it wouldn't be an issue, just that it needs more effort and actual knowledge that rockstar india probably lacks

• 
  Alfie Lewis (@alewis09999999) reported 27 minutes ago

  @UbisoftSupport Ubisoft fix ps5 why am I running 60 frames

• 
  Aakash Gupta (@aakashgupta) reported 31 minutes ago

  Sony just stopped producing game discs. GTA 6 won't ship on one. And the same summer, Atari is selling 39 brand new cartridges for a console from 1977. When the PS4 launched, under 10% of game sales were digital. Today it's about 85% on PlayStation. The disc was already a rounding error, roughly 3% of PlayStation revenue, so Sony killed it, cut the manufacturing cost, and routed every sale through its own store where nothing can be resold. Here's what that actually bought players. Ubisoft delisted The Crew in 2023 and shut the servers in 2024. Millions of people bought that game. Every copy died, including the physical ones, because the disc was just a key to a server that no longer exists. Meanwhile a Pitfall! cartridge from 1982 boots today. No account, no patch, no license check, no server. The game lives on the chip you're holding. That's the joke Atari is making with this launch, and it's a good one. The company selling 49-year-old technology is the only one offering what used to be the default deal. You pay once, you own it, it works forever. Games from 1982 will outlive games from 2024. Nobody planned that. The industry chose it.

• 
  coubdolf (@coubdolf) reported 33 minutes ago

  @SaltyreArt I read somewhere that the deal with Ubisoft was actually struck back in 2017 because of the Snowdrop engine, but it’s practically useless... the game isn't properly optimized, and it’s completely unclear when Ubisoft will ever fix that.

• 
  Hush (@shushwave) reported 34 minutes ago

  as a long time AC player it's crazy seeing Ubisoft actually fix design issues

• 
  cait (@8ptCross1099) reported 34 minutes ago

  Nothing like trying to do a Manhunt and going down because the game has to load. @Ubisoft PLEASE, FIX DIVISION 2. JFC this is getting old. #thedivision2

• 
  ⑨☄️ (@fcbniine) reported 35 minutes ago

  @OwlLunch The absolute biggest issue of anime licensed IP is the fact Bamco and Shuiesha hold a lot of them hostage, so you end up with a very ****** and cheap arena fighter from Bamco 9 times out of 10 Remember the Naruto games from Ubisoft? Yeah that ain’t happening ever again

• 
  Ed (@edkun197) reported 39 minutes ago

  @fashionpixie_ @isatheshy Yep I still remember playing Naruto broken bond on 360, in which they (Ubisoft Montreal) completely skipped Ino. Tho understandably so lol.

• 
  Ricci Research (@ricci_nov) reported 39 minutes ago

  @Pirat_Nation EAC ships Linux support out of the box — Ubisoft is turning off a working feature and billing it as "player safety." The actual calculus: kernel-level visibility on Proton is thinner, and Steam Deck players are a rounding error not worth the support tickets. Say that part.

• 
  kds_burner3 (@kds_burner3) reported 40 minutes ago

  @Emberheartgames Ubisoft is clearly on the campaign to remake all of their IPs. The problem with the Heroes franchise is that it's not their original IP, so there is no wonder that they don't know who is it for and what made the series successful in the first place.

• 
  ThePsychAce (@ThePsychAce) reported 41 minutes ago

  @BigLipRadio @Gingervitus126 @XBOX Allegedly the next Xbox will be Windows based. It will be able to run Steam, Ubisoft Connect, Epic, etc. The issue with that theory is Xbox is explicitly against porn games on Xbox and Steam is full of porn games. So if it’s true, then the next Xbox would essentially be budget PC

• 
  Drawn Out (@DrawnOutYT) reported 44 minutes ago

  @yourmadhah @Sup3s0nic @DreamsideFPS Lmao so what you’re saying is you want rockstar to follow Ubisoft, activision, PlayStation, Konami and bungie’s example? You are the problem lol.

• 
  BloodDevil (@BloodDevil0) reported 49 minutes ago

  @popuniversee @Ubisoft come play it on PC problem solved

• 
  PHNX DAO🔥 (@PHNX_DAO) reported 52 minutes ago

  Ubisoft didn’t forget to upload the game. They uploaded the folder where the game was supposed to be, then apparently released the folder as a live-service experience. (1)

• 
  Beeline Discovery (@GF_Australia) reported 56 minutes ago

  @axrxrxr100 @RockstarGames Your not the only one who thinks this. It's an OK game that may attract buyers at $50 if they could fix that frame rate. Rockstar didn't need to fire all their talent. They may as well have openly outsourced it to Ubisoft as a GTA V remaster with more gimmicks and less edge.

• 
  EDDIE 🇺🇸✝️ (@StandWithEddie) reported 57 minutes ago

  @Stuntguy777 I experienced same issues and tried reaching out to @Ubisoft but got no help and was introduced to Message @Robbfixx ON TWITTER and he helped me out. You could try him too

• 
  MC (@MJR_Plays) reported 60 minutes ago

  @Rebel_ They shouldn’t have gotten rid of XDefiant and fix the damn game. That’s what that game was made for. Ubisoft is stupid tho. COD needs the player retention