1. Home
  2. Companies
  3. Ubisoft Connect
Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 9: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 14% Online Play (14%)
  • 10% Glitches (10%)
  • 3% Matchmaking (3%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Meyenheim Glitches 9 hours ago
New York City Sign in 4 days ago
Guénange Online Play 6 days ago
Chennai Sign in 8 days ago
Craponne Matchmaking 9 days ago
Berlin Sign in 13 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • _GAi92
    _GAi (@_GAi92) reported

    @BardokOdama @ChristinaTasty Hows about that, a game sold physically that you can't play anymore. Almost as if the issue is ownership. It doesn't matter who has the keys, Sony, Ubisoft, EA. All that matters is that they can turn off the game whenever they want, regardless of how you access it.

  • TaigasRevenge
    Angel With The Scabbed Wings (@TaigasRevenge) reported

    @IGN What really surprises me is that Ubisoft had enough money to pay off IGN for a 9 on its latest review when that company has been burning money and having issues retaining players in its dying games.

  • PiranhaPlant22
    PiranhaPlant (@PiranhaPlant22) reported

    @xKingxWolfx Sony is unlikely to reverse this and they're going to be pushing even more games as a service crap. I can see publishers like Ubisoft, EA and Take 2 doing the same thing. It's going to take people to stop giving them money and their stocks to go down before they consider change.

  • lkTim_
    ٰ (@lkTim_) reported

    15 games 10 calypso casino. @Ubisoft fix this retarted ****. Worst map pool ever btw

  • RichtoEdward
    Cowboy À L’Ouest (@RichtoEdward) reported

    @Ubicypher @xj0nathan The problem isnt the criticism. It’s a good thing actually. But this guy ? I don’t remember any tweet of his own which does’nt try to create ragebait about Assassin’s Creed or Ubisoft tho.

  • ChrisAvellone
    Chris Avellone (@ChrisAvellone) reported

    @AwesomeUKFacts @iAmJoshuaGraham It was unfortunate that Ubisoft ended up doing the sequel, but I think there were so many problems working with Obsidian (on both sides), that they decided they could do it easier without the hassle. Still, they'd hired some of the ex-Obsidian folks who had worked on the 1st project and had been previously let go (which is another story), so there was that.

  • Intrakyt_Gaming
    BDP 💿 Intrakyt Game Studio 🇭🇲🇬🇧🇺🇲🇦🇹 (@Intrakyt_Gaming) reported

    @itssjustjayyy @RoyalRoy79 Ok then the crew? That was a Ubisoft issue but still cost PS players the game and their money. Order of war? That another licence revoked. So you can't say it doesn't happen. The movies you could then say was canal studios, not Sony. Same thing. Why protect them?

  • TTV_CB
    TWP | CanadianBrawler (@TTV_CB) reported

    Who else is having problems trying to link their Ubisoft account on #Brawlhalla mobile rn? This hasn't been fixed in 2-3 patches... I'd need some help here @Brawlhalla @UbisoftSupport @DiffensiveGames

  • JasonManu75
    Jason Manu (@JasonManu75) reported

    @Amiga_Square No, you still don't understand the point. You think this is just about a game, or just about Ubisoft. The community has been talking about these issues for over a decade, and Ross has been aggressively pushing a legal attack for two years now. We've had discussions about these topics in huge detail. We know more about this than you. But you swan in at the 11th hour, pretend you have a deep thoughtful opinion on something you clearly don't understand and haven't researched, spout some regarded opinion, missing the point entirely, and then double-down when everybody calls you out. You need to stop digging the hole you're in. You don't understand the issue. You don't understand what SKG is trying to do. You don't understand the gigantic DRM disaster that's coming for all aspects of our lives, not just games but also cars and phones and computers in general. Because you have this ridiculous naive 1980s opinion that "physical media has statutory rights". Are you that naive? That's not how it works anymore. Even physical media has evolved from ownership to renting now. Our consumer rights have been annihilated and we're trying to save it. And you think you have a clever opinion? You don't.

  • An_Hydrolyst
    Bopp Bipp (@An_Hydrolyst) reported

    @skyybeenup ubisoft me angy fix!

  • Mathias_Oliveir
    Thiago Mathias (@Mathias_Oliveir) reported

    @linkenlace @assassinscreed @Ubisoft You just get free spoilers here. If you haven't figured that out by now, the problem isn't with me. This is exactly why Rockstar is a respected company and why their games get all this hype.

  • Crimson_ReaperT
    Crimson_Reaper (@Crimson_ReaperT) reported

    @tyminski_marek Shawn the former CEO of PlayStation even says this is bad thing for them to do, as there still a very large market for it as it a great disrespect for the fans that support the company as it shows they don't matter. The problem with current Sony they keep backing the idiots that effectively killing them off with bad data for short term or large gains and it keeps back firing. Sony has vastly been taken over by two things, activist fools, and corpo yes fools. The combo of these two forces will be the end of Sony in time if they don't change and learn from what made Sony great in the 1st place. The Dev 1st and Gamer 1st motto they did away with reflects, how poorly sony is ran from with in now, they lost their way as it shows year after year. No company can keep taking L's and keep losing the Support of people, no matter how big it is. once you start losing the support of the people and it keeps happening soon you can't sustain it. this is what showing to be true time after time, Ubisoft learn this the hard way with their ego and disrepect. no company is immune to ppl just pulling away from them.

  • WojciechBrejnia
    Wojciech (@WojciechBrejnia) reported

    @Stevy_Kai @Pirat_Nation Wrong. It's not a monopoly — it's just that good. Every major competitor (Epic, GOG, Ubisoft, etc.) has tried and failed because Steam actually delivers a superior platform, better sales, and unmatched features. Calling users a 'braindead cult' because they prefer the best service is peak cope and salty nonsense lol.

  • IntoprR6
    Damienッ (@IntoprR6) reported

    @SpoitR6 The issue is they NEED TO rebuild the game on a different engine, then the anti cheat would be up to date. Even tho Ubisoft HAS the money to do this they won’t. Somehow they think it’s a good idea to let their biggest tittle die due to cheater.

  • EgelZahav
    Golden Egel (@EgelZahav) reported

    @GamingTech_HDR @YouTube Let Ubisoft know so they can fix the black level raise on consoles

  • racinggamesmusi
    Racing Games Music (@racinggamesmusi) reported

    @modularpsu I hate it but at least it stays quiet on the background, personally I never had an issue with it, unlike Ubisoft

  • chaosprimeZ
    The Chaos Lounge (@chaosprimeZ) reported

    Spent 4 hours with #AssassinsCreed Black Flag today and the game delivered. Based on early impressions and thi sis without the day one patch that should arrive for people, the game for me at present is a 8.5. Im still early but voice acting, animations and gameplay were good. Music was good. Only issues I had were 1 crash which im told is fixed in the day one patch among other things and come character facial animations. If they are not the main characters, the level of quality in the animation is reduced. Performance stats: However, on my 9950X3D, 3090ti (aging GPU now), 32gb RAM I was able to run on Ultra settings with DLSS set to quality, 1440p Resolution (what my monitor is) and framegen enabled at 70fps and it ran smooth. Without FrameGen i was hitting 45-50. The Frame lock didnt work but im told thats fixed in the day one patch too. So overall, a great job by @Ubisoft so far!

  • xKanteNx
    JJ (@xKanteNx) reported

    @Twinwar @GameSpot Game Pass wanted to be the Netflix of video games and ran into the exact same problem Netflix did. A good value service got progressively warped with inflating "perceived value" to hike prices with crap like Ubisoft and Call of Duty that many customers did not want anyway.

  • MKUltraLabel
    Every Shade Of Grey Examined (@MKUltraLabel) reported

    If you're still buying Ubisoft games in 2026... YOU are part of the problem. Stop supporting companies that hate gamers and devs.

  • EeevisGeevis
    EeeVeeGee (@EeevisGeevis) reported

    @LeoKRogue I swear Ubisoft is the king of introducing problems that were solved all the way back in 2007. The High/Low profile system was genius and they never should have abandoned it.

  • BeAsTololo
    Nikon. (@BeAsTololo) reported

    3 games 2 Times ddos thx @Ubisoft

  • BackroomsBar
    Backrooms Bar (@BackroomsBar) reported

    @SpoitR6 The game is a hollow shell of its former self. It's a shame to see it go, but Siege is officially on its last leg. @Ubisoft are intent on seeing this title die; I can only imagine they're going to release a Siege 2 for $90 plus a sub service to continue playing with OG Features

  • Onyx_R6S
    Onyx. (@Onyx_R6S) reported

    I have literally just given up playing ranked at this point, I have hit champ almost every season for years, and now I struggle to stay in Diamond because every other match is just cheaters... @Ubisoft fix your game please!

  • officersD0WN
    READY (@officersD0WN) reported

    @Ubisoft @UbisoftSupport PLEASE INFORM ME HOW TO FURTHER PROVE I AM NOT INPUT SPOOFING, I HAVE BEEN USING THRUSTMASTER CONTROLLERS FOR MULTIPLE SEASONS THIS HAS NEVER BEEN A PROBLEM I RUN ON 60 SENS THROUGH THE THRUSTMASTER APP AND ON SIEGE SENS PLEASE HELP

  • aeterponis
    Aeterponis (@aeterponis) reported

    @fatboldprince nah bro just read the post i never said "Let's make every game 100 hours long" I said this is why ubisoft like companies make dumb *** games and the main point is Reviewer says "GREAT GAME" Issue is not about the refund window my issue all about this dude who enjoyed the game, finished, even add positive review than refund that's just funny.

  • thatsso_izzy
    IZZY💫 (@thatsso_izzy) reported

    @Ubisoft @UbisoftSupport okay im getting tired of losing elo when 3-4 of the randoms on my team keep leaving the game . Can yall please fix thatt

  • VelcroShoeLaces
    Velcro (@VelcroShoeLaces) reported

    @DoughDonut1337 @TimoTweetss @TheTrueSealYT Nobody gives a **** when basically any other online service does this. It's a cyber security feature to keep *your* information safe. Xbox does it. Microsoft does it. Google does it. Ubisoft does it. EA does it. Riot Games does it. Dropbox does it. Twitch does it.

  • HatsuneMiku119
    Hatsune Miku+war crimes (@HatsuneMiku119) reported

    @racinggamesmusi Origin and UPlay dont exist anymore, get up to date PAL. Anyway never had issues with Ubi as long as you dont launch from another app, EA App doesnt work, never will, never did, its why i quit NFS games, and Rockstar is just unbelivably slow.. Otherwise fair list

  • Ayeoloki
    L ō K i ツ (@Ayeoloki) reported

    @R6MOperations Can't play rank. You get kick out of the match. Voice chat keep bugging can't communicate with team. New update more bugs still have dsync, high ping hit registration nothing fix. What to accept from ubisoft 💩

  • ChainsawEnzo
    | 𝙴𝚗𝚣𝚘 | 𒉭 (@ChainsawEnzo) reported

    Everyone having problems with the parkour in the RPG Assassin's Creed games makes you wonder how the hell did ubisoft take a huge step backwards from Unity's parkour