Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (65%)
- Online Play (17%)
- Glitches (10%)
- Matchmaking (5%)
- Game Crash (3%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Glitches | 4 hours ago |
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Sign in | 18 hours ago |
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Online Play | 5 days ago |
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Sign in | 5 days ago |
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Online Play | 5 days ago |
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Glitches | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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KillerZ x Ace (@ChesronKocsis) reported@digitalfoundry The problem is the fact that you still have to use Ubisoft Connect (which is a terrible launcher which does not even remember your login details). I want to play those game using the Xbox PC app so I can earn Xbox achievements and benefit from cross saves and Play Anywhere.
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Blitzer Kojiro | The road to 1000 kills (@BlitzThePuppets) reportedBlack Flag Resync Exposed Assassin’s Creed’s Biggest Problem I just finished AC Black Flag Resync, and the story was absolute fire. This game could have been a 10/10 if the combat had been modernized all the way. It also made me question whether Assassin’s Creed truly needs the full RPG model. Endless gear, levels, and side content can easily derail the story and destroy immersion. But there is another side to it. Without RPG progression pushing me to explore, I had almost no desire to do anything except the main campaign. So I am torn. Assassin’s Creed should not completely abandon RPG mechanics, but it also should not allow them to overwhelm the story. Ubisoft needs a better balance between exploration, progression, combat, and narrative immersion. The Ghost franchise seems to have figured it out. Ubisoft should study that formula.
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George (@rrorge) reported@JezCorden what I found works better is to log into my Ubisoft connect app (rather than relying on the xbox single sign in (obviously use the same account as the one paired to xbox)
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Caboose27x (@CABOOSE27xx) reportedThe founder of Ubisoft was killed in a plane crash wtf
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Thomas (@FlameHairMac) reported@ArdentVision1 Outside of their writing issues lately, and mocap/cutscenes etc etc.. Ubisoft has had a problem getting us invested in characters. Ezio is so loved not only bc he was good, but bc he got 3 games. No assassin since has. Bayek, Arno, Edward, & Basim all deserve more games and time
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Sheldon Yakiwchuk (@YakkStack) reported@LivinTheFringe I post there daily. Full Haver Uplay episodes. Having some issues with them limiting my distribution, but not fact checking.
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Gacha Slave #44744483 (@Gearfist0) reported@fxmnryn Their response is, "I'm trying to fix the lack of your money in my wallet." This is the type of bs that gets Ubisoft and EA voted as worst company of the year in video games.
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. (@Silva_costa_07) reported@TheKingsMan95 @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
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Reruzensky 🔫 (@reruzensky) reported@QNDZYcom the free to play wasnt the problem, the problem was ubisoft being a ****
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Igor (@Silva_costa_07) reported@NikTek When Ubisoft included a lot of NPCs and the game launched broken with FPS drops, you guys bashed the company—so they never did it again.
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Fr0xXy (@Froxxy4) reportedRn Ranked experience 95% have Makro DDOS is back 7/10 Games against Cheater **** Ubisoft
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Makan Ansari (@MakanAnsariCG) reportedAnd then Ubisoft stole the whole thing from Prince of Persia for Assassin's Creed and made a broken money printing machine and I don't know why they just don't stop making it.
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Radivm. (@Radivm_) reported@UbisoftSupport Why is it every time you fix one bug, you create a new one. Ubisoft won’t even open anymore. Brainless developers
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Eyece Cold Chilln' (@EyecedColdChiln) reported@XBOXTIMDOG You're right. PS Plus has hundreds more games, more hit titles, factual superior game streaming service, been had Ubisoft Cassics without an extra charge for it. Sony always been the best.
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porkinscopilot (@porkinscopilot) reported@TheIshikawaRin Actually if they put time into it and money the concept is not awful. However I don’t trust Ubisoft and Tencent (50%) owner to put effort and time into it. They already have a decent service game that could be brought back with time and investment The Division
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FinalBoss.io (@FinalBoss_io) reported"In production" means nothing in 2026. The Division 3 isn’t competing with rumors. It’s competing with Ubisoft’s live-service track record. No gameplay. No setting. No release window. Just org-chart updates, job listings, and the usual online-systems language every publisher uses when they want the forever-game upside. That doesn’t mean it’s doomed. It means the real question isn’t whether The Division 3 exists. It’s whether Ubisoft can make a sequel players trust to survive its own roadmap. Because that’s the franchise tax now. Not excitement. Proof. A good Division 3 is absolutely possible. But after this many years of "we’re listening," roadmaps, resets, and live-service drift, nobody should be clapping for a production status update. Ship the game. Ship the plan. Then we can talk.
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publius (@realGorillaTape) reported@Sneklul Nothing else matters until they ban the cheaters. Refusing to focus solely on this point allows Ubisoft to continue ignoring the problem.
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shzwnn (@teuxaa) reported@rensela @Cloud9 @Ubisoft Im waiting for your proof then. And stop DDoS when you loose next time
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Best Flashwar (@futureispsycho) reported@DiscussingFilm Ubisoft tried this decades ago. The problem is finding games old enough ad only is viable but new enough you can't purchase for two bucks on sale *and* don't need mods/fanpatches to work (and ideally have actual loading screens to stick ads on).
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Earnest L Edwards (@EEdwards34) reported@iTzSponge04 @lonewolfgamer30 Gamers paid for the game. Not for a temporary game no matter the servers got shut down. Ubisoft shutting the servers down was no different. If its no longer on the disk and we can't play it, it's deleted. There were no refunds given.
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Abhiraj Singh (@Abhiraj_Singh17) reported@KindredBlade @TheAnnaji I think the first time they just worded it wrong. If they would've said it was a remaster then there would not be any problem. But the fact that they called it a remake and people already have a great precedent set by Resident Evil remakes just worked against Ubi in every way. I really want some insiders to tell about the quality of the recently cancelled version of the game. Was it bad enough to just outright cancel it? We still don't know what was the quality of the remake was. Also considering the recent changes at Ubisoft, I think they are more careful with the quality of their games now than they were before, and also they could be prioritising popular and profitable IPs. Which sadly, to Ubi PoP is not as profitable as their other IPs and they have very good examples with The Lost Crown and Rogue PoP not selling as well as they hoped.
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Ytfh (@YtfhR6) reportedI am trio queue and enemies immediately take it that i ddossed the server becuase i am known in com (typing ytfh-verse in chat). image of chat is AGMoli threatening me that im getting manualed. anyone who knows me knows that i dont ddos. if i get banned its sieges fault. The only possible Ubisoft accounts to ddos the game were my 2 random allies: RETOUR and Ciouddyy MATCH ID: 1167f87a-492c-468c-990e-7b7504fd3e08 @Ubisoft @Ubisoft_UK @UbisoftSupport
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Max (@maximuswicks4) reported@assassinscreed PLEASE FIX A WORLD WITHOUT GOLD UBISOFT I JUST WANT DEADMAN SMITH 😭😭
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bkairl18 (@kairl_brandon) reported@Ubisoft @UbisoftSupport plz fix Ur damn game and anti-cheat like ****. The amount of cheaters is ruining the game and not making it enjoyable anymore, the whole ranked system is ****** and messed up. DO SOMETHING ABOUT IT
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FauntasticPhish (@OfficialMipha) reported@BeatemupsWood They’re, by far, the best game company when it comes to service their IPs. Microsoft and Sony have abandoned the majority of their legacy IPs, EA and Ubisoft only really focus on their heavy hitters and companies like Valve and Rockstar don’t even try, especially valve
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Cpt_FoxMox Offical Vtuber.| Pre Debut (@Cpt_FoxMox) reported@mikumonk @alexistexan2015 @Pirat_Nation Linux is noob friendly. After 2-3 years on it, the only issues I have ran into is games that use certain kernal level Anti cheats. I personally haven't seen any other anti cheats not work. The only exception is the one Ubisoft uses for certain games but that's because Ubisoft.
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RadVibe Gaming (@RadvibeGaming) reportedI am just so impressed with @Ubisoft with how they are so creative with bugs. On stream today I got stuck in game where I am not able to access map and leave the area. The only fix is to restart from old save which in my case is several missions prior. #gaming @assassinscreed
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Challah Bread (@challah_bread_) reported@Dexerto And like Rockstar. Ubisoft insists on their own bad launcher. The companies that do this like EA as well are the ones that push for more expensive and only digital and are all hated and will not survive the 2nd crash.
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Tomasz Szumik (@t_szumik) reportedIt’s not dumb is called competition. It’s like complaining that Walmart has monopoly because if you want something they don’t provide you need to go to Target. If Sony wants my money they need to keep me happy because there are viable alternatives. PC variety is held by Fortnite and COD. But I’m sure Epic and Activision can provide you with service that can rival that of Steam👍 The Xbox app for PC is ****(I know I’m using it for GP) and it’s not like Uplay or Origins are doing something good (if they are still around). That leaves you with GoG and I’m sure they have infrastructure to support 200 million users switching over from Steam👍 your competition exists on paper while Xbox and Switch 2 are both viable platforms to move to (and you can easily get all of them and still have some money leftover compared to the price of top end PC). More I read on Steam the more I’m concerned how were they allowed to grab such a hold over the market. Only makes me more convinced we need some sort of legislation to stop monopolies like that to ever happen.
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Andi's dumb pet (@StupidPumpTard) reported@Krekkov Yeah it sucks but I'm honestly just glad we even got a year 10, was so goddamn sure that with how Ubisoft is going they'd just can the game after year 9 At least they're prolly gonna fix it quick since we just got a 2h maintenance