Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (17%)
• Glitches (12%)
• Matchmaking (4%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Pontivy	Sign in	13 hours ago
Paris	Sign in	13 hours ago
Marseille	Glitches	1 day ago
Ogíjares	Sign in	2 days ago
Cergy	Sign in	2 days ago
Orléans	Glitches	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bngstew (@Bngstew1) reported 28 seconds ago

  @vStar925 1. Ubisoft ALWAYS had issues. 2. If that was the case wouldn’t rockstar have stopped making good games after GTA3? But instead they made great game after great game, for multiple consoles including handhelds. You have zero clue what you’re talking about.

• 
  sdeezy (@yrusalting) reported 1 minute ago

  @Ubisoft how are you going to have a 25th anniversary for one of your best game series and have yet to fix a SIX YEAR OLD BUG that leads to an infinite loading screen??! Just bought it on PC and can't even play. I was excited for the new update but now I'm asking for a refund.

• 
  Timo (@Tehgam3r) reported 1 minute ago

  @AndreSegers I found Infinite suffered from the same issues Ubisoft had with the open world games. Repetitive missions, eg. blowing a base up, saving someone and you had to do that a few times to free up that section if memory serves me right. The movement and gunplay however was great

• 
  David Watson III (@david_watson88) reported 5 minutes ago

  @ecfeclipse @GhostRecon It's Ubisoft they need money to fix their **** up with the new ghost recon they're trying to make so they're asking the community to make it for them

• 
  Mateusz Wesołowski🇵🇱🇺🇦 (@happy__mathias) reported 8 minutes ago

  @3xhumed @GhostRecon @Ubisoft I figured it out. This is not game problem but outdated EasyAntiCheat. I'm legit player and I can't understand how it is possible to release "next gen" version of the game with buggy anti cheat addon. For all GR fans. Search for EAC bypass and your Wildlands should work fine...

• 
  Evan Kitchens (@EvanKitchens4) reported 11 minutes ago

  I'll give Ubisoft this. While I'm disappointed that we're going through ANOTHER purge, we should also know this. Just Dance Unlimited lost over 200 songs because of the same licensing issue. If anything, this is a rather tame loss than JDU is getting put through

• 
  mobbie (@Mobbie1996) reported 13 minutes ago

  @GinRombayRumba @ChesronKocsis @digitalfoundry Also, forgetting Ubisoft no longer sells keys globally but login redeems and even then that's barely a thing

• 
  LEWR6 ﾒ𝟶 (@afterhoursLEW) reported 14 minutes ago

  DMR IN SIEGE ARE BROKENNN FIX THEM @Ubisoft @Rainbow6Game

• 
  ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported 15 minutes ago

  @Rainbow6Game @Ubisoft @UbisoftSupport I WANT A FULL REFUND ON EVERYTHING I SPENT MY MONEY ON IN RAINBOW SIX. YOUR GAME IS COMPLETELY UNPLAYABLE AND YALL ARENT DOING ANYTHING TO FIX IT. STUCK IN PC POOL CAUSE I HAVE AN ELITE CONTROLLER!?!?!? Full refund!! Now

• 
  Tommy Gustafsson (@swecruze) reported 25 minutes ago

  @Ubisoft I’m on PS5 btw, fix this. The parkour needs a big overhaul to, Edward doesn't grab edges and jumps in the wrong direction every now and then.

• 
  John Uhlemann (@joeumann) reported 26 minutes ago

  Since the original Rayman 2 Prototype was a prototype, Ubisoft didn't go any further and add more to fully control the robot T-Rex. Plus, Ubisoft would drop the 2D style in favor of a 3D style after games like Super Mario 64 & Crash Bandicoot showed it was possible & successful.

• 
  kn-592.wallet (@KN_592) reported 26 minutes ago

  @Ubisoft Your site is so broken it's not even letting people redeem it

• 
  Dulez Ansi 💥🌐 (@dulansi) reported 29 minutes ago

  @bottygerjoe @Ubisoft Wait I just tried to launch and they still haven't fixed that 15-20 minute launch time issue?

• 
  Pe-Koe Arts (@PeKoe_Arts) reported 35 minutes ago

  @Vex_D1 @Ubisoft I'm having the same problem. Hopefully they release a patch.

• 
  Pilviaika (@Pilviaika) reported 40 minutes ago

  @fartfootjob Oh, it’s more than that. Ubisoft is guilty of everything I just listed EA having done. But Ubi were really the ones to start ******* with PC gamers, DRM policies & technologies. No EA released game to this date has ever broken a physical part of my PC. Unfortunately Ubislop has.

• 
  Flo | GameDev Analysis 🔜 Gamescom (@Flouiz) reported 41 minutes ago

  Absolutly not agreed. They didn't failed because they went public but because they failed on strategic stage and manage their scalability. Money of going public is used to reach another stage, and the video compare it with installed company. Devolver tried to structure the chaos of game support, trying to build a stable organisation with process. But their DNA was make with chaos. They've tried to reduce the risk and signed less "special" games. How many gamedev made a game with "Devolver vision" and failed to get sign? I mean the whole catalog of Critical Reflex? 🤪 Devolver is based on a mood, not a strong IP you can repeat. About TinyBuild... Well they failed on the crossmedia strategy. Thinking that a success could become a franchise. They've tried to become IP holders, and reduced the risk about innovation. Like Ubisoft did but with a better catalog, and well... They're good exemple of how it can turn bad if you stop innovate. But... Even of this context, I won't say it's a complete failure on their own. Because it's not a surprise that they're VC structure. Fact is that big actor of the industry are lying and pretend everything is stable and beautifull with stable growth. They always avoid to explain problems (no doubt most don't bother themselves to make post mortems and try to fix issues), and through time it impact the trust. And well... Trust is top1 kpi when you're in public 👀 It's not a problem to loose % on shares as a company. It's just become less profitable to create new shares.

• 
  (C) Hezekiah Moscow. (@Oogway__) reported 42 minutes ago

  @aisida So You're Going To Look Me In The Eye & Tell Me That's The Only Apple Problem That Stems From Capitalism That You Are Aware Of??? That's Like Trying To Form The Reason People Don't Like Ubisoft Is Only Because Of Micro Transactions Because Someone Just Complained About It.

• 
  Pouët (@Pouet2) reported 43 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

• 
  Expelleddux (@Expelleddux) reported 43 minutes ago

  @assassinscreed I purchased Black Flag and cannot due an Ubisoft Connect account linking issue. Ubisoft support refuses to help me.

• 
  ThaSwampDonkey (@ThaSwampDonkey) reported 44 minutes ago

  I still want to know if @Ubisoft is going to fix @GhostRecon Wildlands on PC. I as well as others with newer PC’s can’t launch this game in Steam or Connect. It has an infinite loading screen. Any updates if this will be fixed??

• 
  Marxe Orosa (@MarxeOrosa) reported 44 minutes ago

  @SoonerFanInMO1 @FSAPOJake Oh yes, this is a Rebirth thing, altough Remake has the same problems on a smaller scope since it's not Open world, Rebirth's world is so damn boring, reminds me of FFXV, it has those damn towers to unlock map a-la-Ubisoft that's so annoying.

• 
  Kismet13 (@kismet_kismet13) reported 47 minutes ago

  @YankeeFreeUSA once i summon the mental energy to login to ubisoft connect again im gonna play this.

• 
  Jay Reincarnated (@Bigg_Mike98) reported 49 minutes ago

  @Warrior9983 Ubisoft killed modern day along w Desmond. Got the backlash and instead of working harder to fix it they just threw it away completely

• 
  hanse_x 🌙 (@hxnxexx) reported 53 minutes ago

  @justdancegame @DaniloCroft (1) hey JD team, I'm sorry to ask here but has there been any issue with the most recent fankits? Asking because the exclusive assets that should come to the Ubisoft Creators Program members haven't arrived yet, I asked other people who are members and neither of them received it

• 
  madcul (@madculR6) reported 54 minutes ago

  @Ubisoft fix siege asap not trying to wait 500 million years to watch a BO1 please bro fix the frames, audio bugs, mouse bugs, input delay bugs, POLISH UR GAME PLEASE MAN.

• 
  Bob Boberson (@BobBobersonWTFE) reported 54 minutes ago

  Nevermind it is a massive pile of **** that crashes. They never fixed easy anti cheat or the P-core/E-core issues that have been there for years. Waste of time. Thanks @Ubisoft @GhostRecon

• 
  Stefano Veneziani (@stefano_vene) reported 56 minutes ago

  @Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.

• 
  🕹 ~Bich~ 🇵🇷 (@Bich_Dingo) reported 56 minutes ago

  @eyemissxv @OldManSakaki I dont disagree much here beyond disliking the open world Ubisoft template, but FF13, 15 and 16 are all vastly different games with unique issues that strayed from the formula while FF7R has been tauted as the return to form SE needed for a long time.

• 
  nveded (@nveded) reported 57 minutes ago

  siege is fried every ranked game in diamond is just aptitude users with 0ms triggerbot or ragers @Ubisoft fix ur game

• 
  Pe-Koe Arts (@PeKoe_Arts) reported 59 minutes ago

  @Ubisoft Please fix the infinite loading screen issue with Wildlands on pc.