Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (17%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (4%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Colombes	Matchmaking	12 hours ago
Mantes-la-Jolie	Online Play	2 days ago
Mulhouse	Sign in	4 days ago
Brussels	Sign in	5 days ago
Amane Aït Oussa	Sign in	6 days ago
Lorient	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan A Wilton (@Channandeller) reported 8 minutes ago

  I thought @Ubisoft supposedly fixed the weather problem in #blackflagresynced. it feels like its just a permanent electrical storm with a minimum of 3 twisters all the time now

• 
  Omni (@Uhohhhsis) reported 9 minutes ago

  @Ubisoft DO NOT BUT UBI PLUS OR PREMIUM. They won’t even acknowledge or look at the support page. Highest upvoted issue and nothing no hotfix the entire weekend. Gross.

• 
  Shane (@CheezItJunkie91) reported 14 minutes ago

  Hey @Ubisoft what's the point of paying for Ubisoft+ Premium if the new games are unplayable and broken?

• 
  Piotr Malczyk (@b0urne_) reported 15 minutes ago

  @Ubisoft @UbisoftSupport @Rainbow6Game Game files integrity check doesn't see any issues.

• 
  Sweatopod (@Sweatopod) reported 16 minutes ago

  They finally adding a Tonfa character and I can’t remember my login to ****** Ubisoft Connect so I'll never be able to log in again i hate it

• 
  Shade Gh0st (@shadegh0st) reported 21 minutes ago

  @Ubisoft Black island glitch. Won’t let me loot warehouse in Black Island. Will show the loot animation when I do it but I won’t get any rewards and it will say need key like it reset therefore denying access to loot that warehouse permanently.

• 
  Jacob Navok (@JNavok) reported 22 minutes ago

  This is very misleading. Emerging tech didn’t hobble the Ubisoft stock price. Rather Ubisoft’s massive cost structure (employee base) relative to its sales is the problem. Ubisoft has around 17k employees to Take-2’s 12k. Take-2 does $6.6bn in revenue to Ubisoft’s €1.4bn. Take-2 generates 5.5x the revenue per employee.

• 
  AbuGhamdi (@TurkiTalents) reported 22 minutes ago

  @assassinscreed Please fix your faulty launcher, Ubisoft Connect.

• 
  Damien O'Brien (@DamienMagician) reported 24 minutes ago

  Hi @UbisoftSupport every time I go to play blackflag on my PC it’s making me reset my Ubisoft password each time 😭😭😩😩 how can I fix this

• 
  Parker Moss (@ParkerMoss5151) reported 25 minutes ago

  @assassinscreed FIX UBISOFT CONNECT

• 
  แท็คซ์ Tax (@LegalizeTax) reported 26 minutes ago

  I doubt even Gabe could fix Ubisoft (because it's publicly traded)

• 
  Keaten (@Keaten88_2) reported 28 minutes ago

  @MKobokerz @cnnp16 @Black_D_Gamer1 They absolutely can afford it. The issue is usually data speeds, as an Ubisoft engineer mentioned about Star Wars Outlaws. The cartridge tech is fast enough for a lot of games to be read off of, but not all. Other situations are just publishers like NISA or Sega being cheap.

• 
  Shitpost Connoisseur (@Shaheen72223471) reported 28 minutes ago

  @TimoTweetss Valhalla's pacing issues, tbf is 100% Ubisoft forcing them to make several of the region arcs mandatory to reach the conclusion by level gating. There were atleast 3 final arcs that were entirely unrelated to Sigurd's arc which had the biggest payoff.

• 
  WolfgangMishima (@WolfgangMishima) reported 30 minutes ago

  @LegendaryYOBY When you put every major first party game into a subscription service on day one, I think it does devalue those games. Xbox is now giving us enough data to have that conversation. It’s great for consumers, but whether it’s good for business is another question. Ubisoft has its own problems. PlayStation doesn’t launch its biggest first party games into PS Plus on day one. Rockstar isn’t putting GTA VI into GTA+ on day one. EA Play Pro offers day one releases, but that’s PC only. Console EA Play is mainly trials, discounts, and older titles. Game Pass has been the biggest test of the day one subscription model. It’ll be interesting to see whether Microsoft sticks with it long term or changes course based on the financial results.

• 
  joey (@Trippahive) reported 32 minutes ago

  @AdrianCole1980 @GhostRecon Give me wildlands back with 60 fps the best ghost recon. All these fans crying about a new game like it’s not Ubisoft lmao make them go back and fix what they put out before making newer slop

• 
  Slade (@Sladerp1) reported 36 minutes ago

  @TimoTweetss problem is 1 they Make you do the storyline late game when Edward is already developed out of the selfishness And 2 Ubisoft weird obsession in reminding us that the main villain is some genius who has been “playing us” this entire time. Felt so forced

• 
  🤖 CAINKAIDER! ⚡ (@igamer12000) reported 38 minutes ago

  btw, between "hed" and "tonic trouble", one other considered title was simply "ed". the final title was decided though an online contest held by ubisoft. just some fun trivia

• 
  Xīn Zǐshā (@wuxinzisha) reported 39 minutes ago

  JESUS ******* CHRIST. Logins don’t equal income for Infold y’all have got to stop talking out of your asses. If a live service game isn’t making money, regardless of if people are logging in, it won’t stay online. Ask Ubisoft about their live service game they shut down last year

• 
  batman (@Kornholyo182) reported 43 minutes ago

  @GameRant If you payed full price to play again. Joke is on you. 1st ever remake oh wow Ubisoft it works at launch. What about reputation. Broken for three months. Oh no did cyber punk or mcc take the throne.

• 
  lee robinson (@leerobi08433142) reported 46 minutes ago

  @BeatriceTavon Also, Ubisoft became obsessed with the RPGs because of how massively successful origins was, the problem was that Ubisoft focused exclusively on the gameplay and bloated exploration and overlooked everything that actually made origins and assassins creed as a whole great.

• 
  RD (@Dzakatao809) reported 50 minutes ago

  @Ubisoft I know these new players don’t care about games anymore but real players do. Please fix Ac black flag and bring all the original animations hidden blade combat, fist fight combat, double sword assassinations, taking weapons from enemies ect. Only way we’ll get the game

• 
  Adrock (@Adrock318) reported 51 minutes ago

  We need the aiming controls during harpooning to be refined. Right now it's janky AF. It's not smooth and it's really hard. Please fix this. @assassinscreed @Ubisoft

• 
  𝒟𝒶𝓋𝒾𝒹 (@moe_epsilon) reported 51 minutes ago

  @ReelFacts_yt @CultureCrave Haven't bought discs in 14 years. PS4/PS5 library is 900 games. None of them are delisted. My accounts never been locked The only games that I got that don't work anymore are games like The Crew where Ubisoft shut the servers down on an online only game and effectively killed it

• 
  Xythiera (@Xythiera) reported 52 minutes ago

  @OtakuNokt @TheoBeantjb @JakeSucky Its not a claim thats what they did . Ubisoft still trys to crash there company hard with it . Its not as if its soemthing they hide its litterly take a existing name and just replace everything with poltical messeging over makeing a good game.

• 
  .cat (@ilycatwtf) reported 52 minutes ago

  @KaneB_R6 @UbisoftSupport you may try going the DSA route. you’re based in the EU, so the DSA applies to you as a user (it covers any service offered in the EU, regardless of where the provider is established). Ubisoft is clearly within scope. Siege is at minimum a hosting service under Art. 3(g)(iii).

• 
  NotAyomide (@klinbandit) reported 55 minutes ago

  @Majora3RE It’s fine, my main issue apart from the regular Ubisoft filled to the brim map was the level scaling; enemies are way too spongy and unless you’re using a broken build it gets tiresome fighting the waves of mercs the game sends your way.

• 
  BoloTac (@BoloTacYT) reported 55 minutes ago

  @HollowPoiint The convenience of just turning it on and playing. PC it's update this. Update steam. Update invidia drivers. Restart pc. Turn on game. Login in to Rockstar launcher ubisoft launcher. Installing shades. Fuckkkkkkkkk

• 
  The Chaos Lounge (@chaosprimeZ) reported 58 minutes ago

  From start to finish the game never disappointed. Graphics, music, Voice acting were all on point. Some voices were over used Ship upgrader and repair person) and some scenes again were extremely overused (successfully commandeering a ship) however the game just delivered and worked. Issues i had in early accesss were all resolved and as such Assassin's Creed Black Flag was a truly memorable experience and one that will stay with me for a long time. If you havent played before or played the original, this is still a game you want to play. I love the fact that Ubisoft despite the usual bloat in the Creed games, allowed me to play the way I wanted and never penalised me for it. Well done @Ubisoft @Ubisoft_UK @assassinscreed this is a well deserved 9/10 and gets the Chaos Seal of Approval. Just a FYI, this game was so good, im going to give the previous games another go. It made an Assassins fan out of me, and now I am one with the Creed. #AssassinsCreed

• 
  Virtual Residence (@VRResidence) reported 60 minutes ago

  @rustytatra Bro I don’t think you get it, ea, Ubisoft, ect having dedicated servers that they can shut down is part of the issue but that’s not the topic. We are talking about physical vs digital. Ownership vs revocable license. My physical copy of BF3 on ps3 can still play single player.

• 
  Luxfero__ (@LuxWombat) reported 1 hour ago

  @ketchupvmustard I'm sorry to hear that! I don't know much about the mobile games, tbh! I know that there were some interior changes in Ubisoft and maybe that affected some publishing, hope they will fix this asap!