Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

Ubisoft Connect signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (52%)
• Online Play (23%)
• Glitches (19%)
• Matchmaking (4%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Matchmaking	2 days ago
Limoux	Online Play	7 days ago
San Luis	Sign in	9 days ago
Guadalajara	Sign in	11 days ago
Abbeville	Glitches	14 days ago
Noisy-le-Grand	Online Play	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  banteng 🐂 (@djinnsarap) reported 52 seconds ago

  @ohlookitsrafa Eh ig because ea is more of a publisher these days there's still a chance it could still be a microtransaction-free or non live service games, like split split fiction or the recent star wars games Same thing with ubisoft

• 
  keworrk (@keworrk) reported 4 minutes ago

  @3denFPS Because it didn't do as much as Ubisoft wanted so they choosed to gave it up to go back doing remakes. XDefiant have the potential to be something so big, it just need time to fix everything like any games. Or they should have let the servers ups even without new contents

• 
  p (@Mayman07723111) reported 7 minutes ago

  @SangheiliRipa @SeaDork @StoneMountain64 I mean regardless you think rockstar make good game or not,his point is more of downgrade/peformance issue of the game itself which is what happen to ubisoft that fans refer as "Ubisoft downgrade" which rockstar far from that stigma of downgrading the fidelity of the games

• 
  DYCAMAX (@Dycamax) reported 8 minutes ago

  @jui_cyapple You right and I am agree with that but the problem is Ubisoft doesn’t want Rabbids and Rayman coexist together.

• 
  Aaron Ramirez (@XARAY10) reported 9 minutes ago

  Siege Might be the most sorry lobbies ill be in. There's so many cheaters with Xim and Strike Packs users with no shame on using them. Ubi Barely handles them. people literally spam crouch, TK, and throw the ******* game if someone pisses them off. @Ubisoft PLEASE fix this BS

• 
  PHNX DAO🔥 (@PHNX_DAO) reported 10 minutes ago

  Ubisoft didn’t forget to upload the game. They uploaded the folder where the game was supposed to be, then apparently released the folder as a live-service experience. (1)

• 
  Derg Burg 🍔 & Yeen Cuisine 🍕 (@RuggedTheDragon) reported 12 minutes ago

  @Fusionxxgaming Both times the Call of Duty developers reduced the matchmaking and it caused way more people to quit. If you remove it entirely, it will cause the entire game to crash. That's exactly what happened with XDefiant. People failed the game, not ubisoft.

• 
  white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported 14 minutes ago

  @TheDivisionGame Man I know how my deaf grandmother really feels now day to day. How does a game that almost 3000 days old have these issues?. The laziness is beyond comprehension. Get to work and fix the problem already. Absolutely no excuse for this behaviour fu Ubisoft.

• 
  PulpyGamesStudio (@KnightsF56749) reported 19 minutes ago

  @gladkyi_dmytro Yes, that's my problem with this ****. I want Steam to be an equal marketplace, I understand bigger companies have more $ to push marketing/more coverage, but this is an obvious playing favorites to clearly not make Ubisoft go through the same standards as solo devs for a launch.

• 
  crimson knight (@crimson21212) reported 20 minutes ago

  @Ubisoft idk how you guys are genuinely still a company. New season of seige. First game we get swept 0-4 cause tm8s dont work with team. Next game 2 people disconnect. 3rd game you cause me to lag out then I cant join back and im banned for 30 minutes. Please go out of business.

• 
  Jay (@M15T4J4Y) reported 20 minutes ago

  @WeezSays @LonoSG You said you’re not arguing ownership. Good. Then stop pretending the ownership point was the hole. You asked for actual cases, not slogans. The Crew: Ubisoft shut the servers, then revoked licenses. “You no longer have access to this game.” People who paid could not even keep the client. Darkspore: always-online single-player. Servers died, purchased copies stopped launching. Anthem, Concord, Babylon’s Fall: paid games that became unplayable when the company flipped the switch. Steam’s own offline FAQ: games that use an external launcher will not work in offline mode. That is Valve, not “sky is falling.” EA App and Rockstar Launcher have years of launch/offline tickets to match it. A banned or locked account does not leave you a folder of “owned” games. It leaves you a login you can’t use. Delisting usually keeps a Steam license. I already granted that. The rest of this is not “potential.” It is how licensed access already failed. If your bar is “show me that every Steam single-player title vanished tomorrow,” that is not a rebuttal. That is moving the goal so no documented failure counts.

• 
  David Phipps 🇺🇸⚔️ beep/bop/boop (@dragbug1) reported 22 minutes ago

  @seanaintsmart @jan_volad You seem to fail to understand the real issue. The issue is about ownership. Digital is fine, I like it better too, but per Ubisoft, and Sony, I do not own it. It's a digital license. I want ownership and I want to give it away or trade it or sell it. Get it yet?

• 
  Michael Miller (@OMiller738206) reported 22 minutes ago

  @TheDivisionGame I had 700 dark zone resources and now I 70?? W.T.F. Ubisoft? Lot of my gear gone overnight! You talk about "buying" when you should be fixing several major problems, like audio, servers going down etc!! You have had as you said 10 years to make this right so do it already!

• 
  Blackwolf_King42 (@Black_wolf_1978) reported 23 minutes ago

  modifier and walls thats not there buffing shotting cant hear the guns drones coming at you like we in legendary the game is trashed and cleaners taking control points not happening the icon for the pilot is on @divisiongameHQ @Ubisoft @Orkanos when all this going get fix

• 
  Semiconductor Insider (@SemiconductorsX) reported 23 minutes ago

  NVIDIA is using games to break into Windows on Arm, not just AI demos. RTX Spark PCs start shipping as early as September. At Gamescom it lined up EA, Ubisoft and Embark. F1 25 and Arc Raiders are named. Anti-cheat support is coming too. The pitch is 1440p AAA above 100 fps with DLSS and ray tracing on the Blackwell GPU next to a Grace-class CPU. That is the Qualcomm contrast. Snapdragon already has Easy Anti-Cheat and Fortnite on Arm. Adreno X2 roughly doubled generation-on-generation, but Time Spy still sits near an older Intel iGPU, not discrete-class GeForce. Eric Demers, who ran Adreno for years, left Qualcomm for Intel this year. Asus and MSI first-wave Spark units are already reserved out, matching the Taiwan reports. Lenovo, HP, Dell and Microsoft follow. A sold-out $3,000 Arm laptop does not fix the PC cycle. It does put GeForce, CUDA and a game list on WOA before Qualcomm has an answer at that GPU tier. Software support is the gate. Hardware allocation is the other.

• 
  Big man Tyrone (it's ironic) (@JamesTDear) reported 25 minutes ago

  @riellycooperr @NoiBoobSweat You don't really need to give them schedules. Though to be fair Ubisoft never had a issue

• 
  asuno (@asunoaim) reported 30 minutes ago

  @nickpleiades @vampiregang777 @seanAIMSS The game was definitely a more competitive title rather then a casual gaming experience. Perfect for me, bitter for people that just want a more chill experience, valid. Those issues were not what drove the game to the ground though. People stopped playing more and more due to lack of content, this was due to them having to focus on hitreg and netcode, this took too long to fix due to the different engine that was chosen. If netcode was better, earlier the game would have been played more, more content and ubisoft wouldn't have to cut funding. That was pretty much what went down and I remember pretty well that Mark stated something along those lines himself.

• 
  Lol Lolsson (@Lol_Lolsson03) reported 31 minutes ago

  @DeggerDevi36465 Ubisoft games almost always LOOK good. The problem is they don’t play good.

• 
  LUCK -E 🔥 (@D3goz4ruyo) reported 34 minutes ago

  @Zora2742 @suhostrikes @wuwapri Those ubisoft game are paid game with full finish story while Wuwa is live service tho. That would mean they have to operate two open world that need updates every few months at the same time. Sound like a hassle to manage

• 
  stefani (@xcxtopia) reported 38 minutes ago

  @justdancegame fix your servers ubisoft

• 
  M (@M92167930) reported 42 minutes ago

  @Ubisoft @TheDivisionGame Can someone fix Ubisoft Connect instability issue? Thanks

• 
  kitsune forever. (@Flavio_ArthurRN) reported 43 minutes ago

  @wntubmyneighbor @IdleSloth84_ Ots a ubisoft problem Ubisoft and Sega are not working for now

• 
  Super Sonic x (@SuperSonicx17) reported 44 minutes ago

  @super8bitgamer @RaceCrossWorlds Maybe so but it isnt quite about what you or i want but rather whats getting them guaranteed money. Transformers would end up like Godzilla, which id dislike. MLP isnt as big on a global scale as it could be. As for Rayman and Crash? It depends on if Activision and Ubisoft

• 
  アリスギア毎日 (@AGA_Daily) reported 49 minutes ago

  @_chrisoliphant @Skull_Os @needle I’m almost certain “revokable” was there in good faith that IP owner doesn’t abuse it, until the infamous ubisoft and this whole “as service” bs.

• 
  GloriousEggroll (@GloriousEggroll) reported 51 minutes ago

  @ForHonorGame @Ubisoft really? The game is 10 years old guys give me a break. Plenty of other online competitive games using anti-cheat that work perfectly well on linux. Sounds to me like a developer skill problem, not a linux problem.

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 52 minutes ago

  Ubisoft has apologized after its new Steam release of Heroes of Might and Magic III launched without the actual game files. Instead of the full game, players initially received a 23.49 KB download containing only a dummy executable that opened a CMD Ubisoft acknowledged the mistake directly on Steam, saying: “The cause of the issue has now been resolved.” It then asked affected players to “fully uninstall and re-install the game.”

• 
  AmirIsAwesome (@amirfirdausa) reported 52 minutes ago

  Dear @ForHonorGame @Ubisoft @UbisoftSupport please repair your game. Sound glitch is annoying

• 
  Grummz (@Grummz) reported 53 minutes ago

  Ubisoft FORGOT to include the GAME! Heroes of Might and Magic III, Complete Edition, was an empty box. The AAA publisher with massive QA departments and billions of dollars shipped a 23 kiloBYTE dummy file that errors out when you run it. It took them over 10 hours to fix it. People who bought the game were absolutely furious and reviews tanked. This is why people are mad at AAA publishers who act like they absolutely don't care about what they are pushing out.

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 56 minutes ago

  @Ubisoft @UbisoftSupport Plus not to mention the ****** freaking hit recognition not working worth ****

• 
  hi_itsdark (@hi_itsdark) reported 58 minutes ago

  @Ubisoft hand shake authentication issue on r6 when launching the game. No matter if it's from steam or ubisoft. Play the new season for 1 day on stream and a 148mb update broke the game for me.