Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brussels
|
Glitches | 4 days ago |
 Grenoble
|
Online Play | 4 days ago |
|
Orléans
|
Online Play | 8 days ago |
|
Orléans
|
Sign in | 8 days ago |
 Chatham
|
Sign in | 9 days ago |
|
Paris
|
Matchmaking | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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John GameFix (@John_GAMEFIX) reported@ForeignG59 @UbisoftSupport @Ubisoft What's the issue?
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Dookie1985 (@Dookie1985) reported@UbisoftSupport I can say 100% there was an issue at Ubisoft. Last night, we were able to join a random players game.
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TheDezembro (@TheDezembro) reported@Lazzy102 @Sevvy_707 For you, maybe. But really they were both awful games in their franchises. Watered down core aspects in comparison to previous entries, had notably worse writing, and Shadows toyed with live-service elements that made it the worst experience out of the 4 RPG AC games. But anyway that wasn't even the point here. Point here was that they were games with lots of online impressions that underperformed. Veilguard, devastatingly so. Shadows is hard to tell because we didn't get any numbers besides "activations" lol which counted the people using an 18 dollar subscription service where the game was playable. But given the absolute financial shitshow that Ubisoft was in last year (& still is now) it clearly didn't do well either.
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Gareth Walker (@Revision_124c41) reported@Grummz AAA needs to re-evaluate how it's spending its money. Not throwing money at the problem. A lot of the time what they are spending on is way out of scope of what is expected for AAA. I mean hear is the definition of AAA: "AAA is an informal industry classification for high-budget, high-profile video games developed by large studios and distributed by major publishers." It just means a bit more to get that extra sheen that a AA can't quiet reach. Let's be fair here AA while improved a lot over the years isn't able to reach certain plateaus. Expedition 33 had its fair share of issues that I wouldn't have encountered in a AAA game. Might have featured a bit more content as a AAA game. AAA doesn't mean, it has to be open world or have live services. That's just Self Destructive Game Development that exists in the same venn diagram bubble as chasing industry trends instead of setting them. While niether of those two things are inherently evil in the industry, they are a problem when that is all gamers have to play. Variety is the spice of life and 30 failing live services would make anyone turn their nose up at the selection. Then blowing those budgets on ideologies instead of just crafting believable worlds, is art trying to force life to imitate it, instead of the other way around. That's a sure fire way to set your wallet on fire (literally) instead of your points of sale (figuratively) with customers demanding your product. This idea of AA vs AAA is ridiculous, it has nothing to do with either category. It boils down to those with extra blowing corporate money on bullshit schemes instead of doing as they are meant to function. Not enough money to build engine tech. Ubisoft has had 3 long running engines at its disposal that it could have easily challenged Unreal Engine by distributing to other vendors, but they don't have enough confidence in their games to release the tech and license it. A competing model would have been nice. Same applies to Fox Engine, Decima, Crystal Tools, Luminous Engine, RE Engine, and countless others. That could have helped pay for development as well as lead to development standards improving significantly. Better tools, better games. Competitive engine tool suites, competitive improvements in that space. Meanwhile we have morons like Yves Guilmote talking about the AAAA game and driving his publishing company and development studios into the ground while trying to influence culture instead of letting culture influence his product. Xbox is toast so long as they don't come to grips with these problems. Switching to UE5 from slipstream(?) probably one of the dumber things they've done. Glad Activision didn't pull the same **** with the CoD engine and finally unified their tech. say what you will about BLOPS7, the game has become infinitely more stable than entries in the franchise from 5 years ago and has started to allow them to really start dialing up features and bring back old ones that weren't easily ported between two separate engines. What about Id Tech? They have this bad *** engine used for doom, what is even happening there. Miss use of resources.
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fearthecow (@Fearthecow93) reported@TheNCSmaster The issue is its what the average buyer wants. One of the heads at ubisoft said the reason they have these giant open world games is because its what people actually buy.
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Bethel (@bethelabraham_) reported@IYDKMIGTHTKY86 @khadroth The game was being sold for 40$ on steam, so ubisoft was earning 28$ (after the 30% cut). Steam would've allowed for 30$ or smth but 15$ literally is not justifiable. And the game got listed on Steam for 15$ only 1 day after that too so what is your problem with this exactly..?
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GameBoost (@GameBoostCom) reportedNew Far Cry and Ghost Recon games could be in serious trouble. - According to a report cited by TheGamer, both Ubisoft's next Ghost Recon game and Far Cry 7 are facing serious development issues. - Ubisoft's new Ghost Recon project has reportedly missed several internal milestones - Developers are said to be "bracing for impact" as management changes and restructuring efforts take place - Far Cry 7's development has allegedly been described as "abysmal" by Insider Gaming's Tom Henderson - Unrealistic deadlines and production difficulties are reportedly affecting both projects - The problems come during a period of broader turmoil at Ubisoft, which has been undergoing layoffs, studio closures, and company-wide restructuring - Despite the setbacks, neither game has been canceled, and development is continuing
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Rawa (@rawafps) reported@PandaFu17 I spoke out and they got me panda literally no ubisoft service work on my pc
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OhMrZvck (@OhMrZack) reported@BranielS @BlueThunderReal Literally, a better third person camera (something similar to NFS) body roll and maybe less sensitive steering could help with that issue, but man.. The whole point of Stuntman 1 was those legendary Driver physics such a shame Ubisoft got rid of that IP
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Hank Scorpio (@Eldowzo1) reported@KeemaMr Apple Arcade, EA play and Ubisoft + (which also gives DLC I am sure ) no one has problems with these services even though they give games day one in there respective services
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SomalianGamer (@sharmake25) reported@Stormzy010 @HazzadorGamin Only Xbox has a limited potential of reach to monetize so they should either try one last time or go full 3rd party platform and stop the console so that they can put their GP service on PS and Nintendo similar to EA and Ubisoft.
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Shadow Stone (@LSXGOD812) reportedLive service games are the biggest scam in gaming history. Companies like Ubisoft and EA killed single player experiences so they could milk you with battle passes and $70+ seasons forever. Games like The Division or Anthem showed us the future: empty promises, server shutdowns, and dead player bases. Bring back complete games on release no always online bs man.
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Yun/o (@Wjndyy) reportedUbisoft Email Swap Service! This lets you bypass the usual ubisoft email change time. This will take short depending on Ubisoft response time and actions. What is needed: - Ubisoft username - Email (You must have email access) - New email address you want to use Price varies between 10-15€.
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Just An Animal (@JustAnAnimal47) reported@UbisoftSupport @Ubisoft @UbiMassive FIX THE ******* DISCONNECTIONS!!
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Pemabble ☕️🪡🔨🎹✨🗿🪶🕊️🍋🟩⏳️🚃💨 (@pemabble) reported@TheAngelKing47 There are some misunderstandings here and statements being misconstrued One of the issues with Ubisoft Steam lawsuit isn't exactly "price parity" but "material parity" as the SKU's being sold on steam and Ubisoft was different Valve has also disputed the contents of the call
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Alta_AF (@Alta_AF1979) reportedAs many bad things as I might have to say about Ubisoft, they are still supporting The Division 2 Long term support for live service games seems to be hard for people to figure out, SONY
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ØØøØØ (@wyaendless) reported@Joshinken1 @Dexerto Where was this energy when you were accepting the terms of service? You are demanding that Ubisoft be held accountable for a bad TOS, but you get out of jail for free for accepting said TOS? Okay.
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SirD 🇺🇸 (@Sir_Dammed) reportedAnd btw this doesn't mean that western games have completely regressed, or that we don't still get good games. Because we do. KCD2, BG3, Expedition 33, these are all amazing western games that were released recently, that I loved. But for every step forward, somewhere there's a step backwards. Ubisoft, dead. BioWare, dead. Rocksteady, dead. Blizzard, dying. Bethesda, dying. Naughtydog, on the verge of dying. Playground, on the verge of dying. How many more once beloved games/studios/IPs to we need to watch nosedive, in large part *because* they stop designing games for men, before we can acknowledge that there is a problem?
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Danuki the Tanuki たぬき Vtuber Vチューバー (@DanukiTheTanuki) reported@Pirat_Nation The EU commission is corrupted. Was expected for them to take bribes and arrangements with the CEOs. It's why companies like Ubisoft must crash down economically, it's how you strike them down
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bum lao (@bum_lao) reported@LikeToBeBossy You do realize its not just Xbox having to fix itself right? The industry as a whole is in trouble. Sony has closed multiple studios over the last couple years same with Ubisoft and Square sold off some studios and ip etc. Its not just an Xbox problem.
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BomboDiez (@bombodiez10) reported@TheDivisionGame I quit playing because it was so toxic... the PvP meta was toxic, the TTK was broken, and it was/is frustrating for new or returning players. In fact, I even stopped playing it on my phone... it's not fun, it's just frustrating @Ubisoft @TencentGames 🐒
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xKapitanDB (@The_KapitanDB) reported@Dexerto If true, let @Ubisoft burn. **** the Black Flag remake, no matter how good it is or isn't. Don't buy anything of theirs to send a resounding message, even if you fix the quality, you still deserve failure for being absolute champions of anti consumerism.
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Fritz Kabel (@Kabelfritz) reported@Colteastwood what is there to be excited about right now? apparently the promise to grow/empower talented studios and bring all first party games to gamepass day one is finally broken. xbox is about to become a trashy milking machinery like ubisoft, ea, warner, old actiblizz itself.
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eA asuno (@asunoaim) reported@shikaiFPS @KallMeKiko I think xdefiant is tough to use for a proper comparison. The game was extremely ambitious being built on an MMORPG engine with, yes, lots of potential but also lots of starting issues. It was also backed by Ubisoft until they realized the fixed will take too long and they will not make money in the long run hence they dropped funding. I am 100% certain the game would have been able to have a great playerbase if Mark Rubin were given more time on it. It had massive issues, all fixeable and a dedicated dev team.
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low 🇭🇺 ⬛️⬜️🏳️🌈- watched TADC finale (@lowlifewastaken) reportedr6 aim bugged, cursor showed, needed to restart since r6 crashes when I open it while I have OBS open, I had to wait for it to launch again without OBS all this time, I'm in a ranked match these are issues that have been there for multiple seasons, thank you @Ubisoft
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Tru (@mscgtru) reported@btecss @SkyteOnTwitch With proper implementation spoofing won’t fix the cheaters issue, I highly doubt Ubisoft would properly implement HWID and TPM bans though.
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entwinedspace7 (@entwinedsp71971) reported@Vara_Dark Not surprised, what did they expect telling their customers not to buy their games. They acted as if they had some infinite money glitch unlocked. Funny thing is Expedition 33 could've been a ubisoft game.
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Qoel (@qoe999) reported@kabrutusdeid I have ultimate and wouldn't mind a three month wait period before new games are added to game pass. They could also trim the fat. No need for EA games or Ubisoft games as part of the service and ten billion metric tons of indie slop that I doubt anyone plays.
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LegacyEleven (@LegacyEleven) reportedOne problem I have with Assassin's Creed Valhalla is that although I find the time period interesting and what the team over at Ubisoft created visually beautiful... The environment is just not interesting and falls flat to its previous environments of Ancient Egypt and Greece.
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ItzNuyxz (@matthewspigner6) reported@Ubisoft @Rainbow6Game I just deranked because of a cheater are we gonna do something about that problem or we gonna keep ******* up the game