Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (61%)
• Online Play (20%)
• Glitches (9%)
• Game Crash (7%)
• Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Jouy-sur-Morin	Online Play	13 hours ago
Berazategui	Online Play	1 day ago
Tignieu-Jameyzieu	Glitches	4 days ago
Bhopal	Online Play	4 days ago
London	Sign in	5 days ago
Paris	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Axiom (@DAxiom5) reported 5 minutes ago

  Just like someone said, I really wonder about Japanese's stance is to Right To Repair. Will you throw away 100s of PS1 games because suddenly it's broken and Sony won't fix it? Also, cases like The Crew? Where you paid the full price, only for Ubisoft to pull the plug one day?

• 
  AntonioTheGamer (@TonyOfHyrule) reported 5 minutes ago

  @JezCorden Yes! But it wouldn't be the right choice....I would remove all third-party games and create a service exclusively with first-party Xbox games! No EA, Ubisoft, GTA, Crew, etc., and get a subscription dedicated only to the cloud.

• 
  Anuj Passi (@AnujPassi14) reported 5 minutes ago

  @Rainbow6Mobile @PORTAL_R6M Hey I am trying to log in from yesterday my ubisoft account in the game but it is not logging in and always says we can't get your login request and today today when I go to the website to login their it it's you have been blocked. Please help.

• 
  Nocturnal tas (@NocturnalT37955) reported 11 minutes ago

  @ArshKhe07407010 @Rainbow6Game They're never going to fix it. They're Ubisoft, "fixing" is breaking it even more.

• 
  Kazaxy (@KazaxyII) reported 11 minutes ago

  @Orkanos Hi, I’m reaching out because I’ve been stuck in a serious Ubisoft account recovery issue and I don’t know what else to do. My account was hacked and stolen from me. The email attached to it was an old Microsoft email that was deleted years ago and cannot be recovered. I’ve submitted 20+ support tickets across 2 years, yes that’s long, offered alternative proof of ownership including the exact 2FA phone number and proof I own the Xbox account linked to it for years, and I’m still being ignored or sent generic replies. I was wondering if you could please DM me, or if it’s even possible to recover a Ubisoft account if I’ve lost the Microsoft email :/ 15 seasons at champion across 4 years of playing time gone… I have tried everything the ticket support system is awful !

• 
  Trey (@lilfozzzz) reported 13 minutes ago

  @Ubisoft how is everyone boosting and smurfing lmaoo fix it you retards

• 
  TheDiablix (@TheDiablix) reported 15 minutes ago

  @DarioColon1 @exocetr @EndymionYT No. That's literally just what occurred. Ubisoft claimed Shadows did well, all the while as soon as it's first month of sales was done they kicked selling everything into overdrive and got into legal trouble for lying to investors and loan companies over their quarterlies

• 
  Alex Heavner (@22Heav) reported 16 minutes ago

  @Ubisoft Fix siege you idiots

• 
  Scarlett🔴 (@scrltt_phtgrph) reported 21 minutes ago

  Think I will finish assassins brotherhood first before ff8. Ubisoft connect is so *** that it wont let me in when I use wifi. I had to keep switching to mobile data for login only and its kind of a hassle🗿

• 
  Spencer K (@SpenkerC) reported 26 minutes ago

  @LifeisaGameMag @KahliefAdams And both were pretty solid lol For AA/AAA, I have been disappointed by MLB The Show 26 this year But most sports games are copy and paste glitch fests on launch Madden/2K/etc.. COD & Ubisoft have been bad quality for years imo. But what else???

• 
  Ramon Powell (@crnbread) reported 26 minutes ago

  @TheDivisionGame Kindly be advised me and some fellow agents, are unable to sign into our Ubisoft accounts.. I have created almost 6 tickets with support, issue unresolved. It started on Monday, still occurring now.

• 
  M88 🎮📸 (@M88Gaming) reported 27 minutes ago

  @GamerGrl73 I hope Ubisoft Connect too. I can't pass through the login screen.

• 
  Dapper_Swindler 2 (@sam566773923209) reported 27 minutes ago

  @shitlibtribal i feel like part of the issue is ever since the bolivia ghost recon, ubisoft is scared of doing a real place

• 
  Cedric (@pithi91) reported 30 minutes ago

  @TrueAchievement Ok ea play / ubisoft + like service. A move to open the door to gamepass on Switch / PS.....

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 30 minutes ago

  Amazon Luna is ending support for individually purchased games and third-party libraries. From April 10, 2026, players can no longer buy games a la carte through Luna. Access to third-party libraries and subscriptions from EA, Ubisoft, and GOG is also ending. If you already purchased games on Luna, you can keep streaming them until June 10, 2026. After that date, those games will no longer be available on the service. Amazon has said there will be no refunds for these purchases. However, if you linked the games to your EA, Ubisoft, or GOG accounts, you still own them and can download and play them directly on PC or compatible devices. Luna itself is not shutting down. The service is shifting to a subscription-only model focused on games included with Prime and the paid Luna Premium tier.

• 
  Jose (@JoseMP2101) reported 30 minutes ago

  @giancar73012035 I always come back to hyperscape from Ubisoft as an example, or even the finals. Both extremely unique games with a high skill curve, casuals don’t play them. It sucks but a company like Sony investing in a live service game needs casuals

• 
  FirstNameLastName1234 bot (@AverageUkranian) reported 33 minutes ago

  @TrueGamer1111 It takes 1 single push and Sony will fall into a Cascade, a tsunami of investors pulling out and revenue drop of their own doing. They don't have the intelligence to pull out of the multiplatform, Ubisoft garbage, woke, most times open world trash and live service.

• 
  DragonOfBlood87 (@M3G1_87) reported 37 minutes ago

  @JezCorden CoD didn't raise the price, toss the Ubisoft+ Classics to the trash bin, almost all of the most played Ubisoft games were already on Game Pass, and this addition only put more trash in the service. Ubisoft+ is around 7.99€ alone. Drop that and Fortnite Crew.

• 
  ᛏᚻᚪᛏᚳᚻᚱᛁᛋᛏᚷᚢᛁ (@That_ChristGuy) reported 37 minutes ago

  Why is it that I have NO ISSUES with ANY OTHER game on my PC BESIDES SIEGE?! Everything loads without issues, plays without issues, but Siege? I'm currently on start up attempt #8 as I'm typing this. You know how frustrating it is to try and stream this? @Ubisoft @UbisoftSupport

• 
  Danilo Costa Viana (@Dancovich) reported 38 minutes ago

  @SpeedGod_CDN @nan0werx @JezCorden Then they should give an option to personalize what you want from Ultimate. CoD isn't even the main issue, Fortnite Crew, Ubisoft classics and EA Play are all services not everybody wants but they all need to pay for.

• 
  Oluwatoniloba👴🏾 (@Erin_ile) reported 40 minutes ago

  Interesting. Some of us pay for our games but we can’t connect with online players. I get a lot of Tarija and Oruro error while trying to connect online on both @Ubisoft Tom Clancy Wildlands and Breakpoint.

• 
  Sassá (@jotavesarm) reported 40 minutes ago

  @JezCorden It makes no sense to take away benefits. That's a clear rule of the business world; you shouldn't worsen your service, but rather create something more accessible. Want to resurrect GP? Create a tier with Xbox Day One games and remove Ubisoft+, EA Play, Fort Crew and Cloud.

• 
  🇮🇳IAMTHEKNIGHT (@Batknight47) reported 42 minutes ago

  @wojakcodes Ubisoft doesn't has story problem They have a story telling problem People like marc Alexis cote destroyed ac brand imo. Graphics and art direction have always been top notch but my god they need good writers back.

• 
  Holiest Potato (@dat_holiestSpud) reported 44 minutes ago

  @WhickTv @hasanthehun The issue is your constant uplay of the things Hamas did to justify your genocide.

• 
  Rowan Kyle (@KyleRowan11331) reported 46 minutes ago

  @nerdx_inked @hard8_times Yeah. I coded this Windows and its updates that cause a crash. I created these launchers like RGL and Ubisoft Connect that logout all the time over and over again. I coded EA app that works like **** while launching Battlefield 6 from Steam and cannot even update properly

• 
  KristjaanGaming (@Kristjaan10) reported 47 minutes ago

  @Kama_Kamilia People have posted gameplay I just People like games like rdr2 Because it visualy impresev But i have seen People post gameplay Moments If don't like game it's your problem If find rdr2 is to realistic or boring Play ****** Ubisoft game then Some of them are really outdated

• 
  RGB (@RGamerB_) reported 50 minutes ago

  @NintyPrime Shadows does nothing extra or special (besides RT on PS5/XSX) vs Origins, Odyssey and Valhalla on PS4/Xbox One - all 3 were released on PS4 years before Switch 2 existed, and they hold up to what Shadows looks like on Switch 2, insanely well I might add. Ubisoft funds problem.

• 
  George (@Waffles2Slick) reported 51 minutes ago

  Xbox should eventually strip out some of the bundle clutter as well in its current format. EA Play, Ubisoft+ type add-ons, extra partner perks, all of that should be optional. Those things pad the bullet points but also make the service feel messy and unfocused.

• 
  DanX (@X64611488X) reported 51 minutes ago

  Hi @Ubisoft @UbisoftSupport @UbisoftLatam! My case #25821051 has been 'In Progress' for a few days. I’m really excited to play AC Odyssey but I'm still running into Error Sigma 4 in the Mexico store. Could you please help me check if there's any update? Thanks! 🇲🇽

• 
  Red (@Zinoger) reported 1 hour ago

  @fettR6S People saying he's defending cheating just have comprehension issues. he's not trying to imply it's okay, but he's saying at this point why care anymore because it's on Ubisoft to do something about it and they never do. It will continue happening until Ubisoft gets a better AC