Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (71%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Metz	Sign in	11 hours ago
Metz	Sign in	12 hours ago
Paris	Sign in	13 hours ago
Metz	Sign in	16 hours ago
Metz	Sign in	17 hours ago
Bey	Game Crash	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wnc (@wncdev) reported 3 minutes ago

  @UbiJugga hey i’m sure frax is still meant to be working on ubisoft stuff, definetly won’t get him in trouble. plus go open source it as i said i have zero issues with you having a site i couldnt care less but publicly attacking others including mine and spreading lies along with ddossing me doesnt exactly give you a great image does it bub.

• 
  RM's Gallery of DeHernanding #CrimsonDesert (@GalleryOfPLAY) reported 3 minutes ago

  @ac_landmarks For me, the gameplay in AC Shadows, especially with Naoe, was the best I’ve ever experienced in the series, and I played everything. Ubisoft needs to figure how they pace the content in their games, because they always run into the issue where the main story has tremendous urgency, but then you put it off for dozens and dozens of hours as you go do other things. This ends in the main story not being as profound. It loses its impact. Surely, this is a problem with most open world games, but I especially felt it with AC Shadows. On the flip side, FarCry 6 was much better in that regard. A lot of the side content was canonical to the main plot.

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  Pemabble ☕️🪡🔨🎹✨🗿🪶🕊️🍋‍🟩⏳️🚃💨 (@pemabble) reported 4 minutes ago

  @TheAngelKing47 There are some misunderstandings here and statements being misconstrued One of the issues with Ubisoft Steam lawsuit isn't exactly "price parity" but "material parity" as the SKU's being sold on steam and Ubisoft was different Valve has also disputed the contents of the call

• 
  morris3341 (@morris3341) reported 4 minutes ago

  @Solid_evolution @LordAddictILP @GoodGameKofi ubisoft has a subscription service on pc xbox can still have game pass on pc and the should figure out a way to allow gamers on xbox to transfer their library to any other platform

• 
  MikeyJayRaymond (@MikeyJayRaymond) reported 5 minutes ago

  @UnkWerks @JrROMO23 @charlieINTEL It was $19.99. Don't back down. It's now $22.99. With $12 a month, Fortnite Crew and Ubisoft Classics. Close enough that it's in line with any other service that's updating its yearly service pricing these days. But continue to complain and argue around the truth.

• 
  Papa Posey (@PoseyDaGodx) reported 8 minutes ago

  @Ubisoft listen…. Idk what yall did but fix it also why tf are u basing placement off of a mmr from ranked 2.0 when the mmr those ******* had IS NOWHERE NEAR THE RANK THEY SHOULD BE IN FIX THE EMERALD POOL IMMA LOSE MY **** IM BOUT TO GET REAL NEW YORKUH UP IN THIS *****

• 
  jer (@elusvjer) reported 8 minutes ago

  @sheepnstein the biggest problem with it is that it feels like a ubisoft game

• 
  Connor Cheyne (@connor_cheyne) reported 12 minutes ago

  @tradboiwife @Arcueid_enjoyer Ubisoft did the same thing they went from Uplay to Ubisoft connect and didn't fix the 2fa issues. This industry is full of *********

• 
  Bluesheep (@bluesheep100) reported 13 minutes ago

  @weirdphil @Pirat_Nation Basically, Ubisoft and epic are mad that Valve's price parity enforcement prevents them from using pricing to coerce gamers to use other storefronts that provide a worse service. Reminder that the Epic store launched without a ******* cart.

• 
  ‎ Ytfh (@YtfhR6) reported 14 minutes ago

  @Ubisoft could you not make maybe official servers where your employees review applications to let people in for ranked eg "Official-Eu-West-1". Official server members ubisoft accounts will be reviewed before gaining access to "Official" servers which will be a lot more legit since you have to manually access it. Employees should have a live ticket service to review cheater incident/reports in which they can ban/remove from officials (if not enough evidence) Please repost if you are a pc player and think this is a good idea as the cheater situation has gone too far.

• 
  HypaX (@Hypax_r6) reported 17 minutes ago

  @Eaglex_99 @UbisoftSupport I’ve got the same problem as you I’m trying to talk with Ubisoft in tickets. I think a month alr went by

• 
  Abhishek Singh (@inscrutableguy) reported 21 minutes ago

  @UbisoftSupport @ANNO_EN @Ironfeasttv Im having a problem with the creation of a new account on ubisoft and since I don't have an account I can't raise a ticket . Do look into this .

• 
  baun (@baundiesel) reported 28 minutes ago

  Layoffs suck especially when done by a division under a multi trillion dollar company but this is happening amidst Ubisoft layoffs and rumored job cuts coming to Playstation as well. These journalists know these things, they know this is a industry wide issue, why play dumb?

• 
  Cyber1000 沙威刃 (@Cyberpt1000) reported 29 minutes ago

  @Save_Zawarudo21 Sony needs to fire all these stupid execs who completely fail at their jobs, pushing **** agendas, pushing live service focus. People never asked for any of that thats exactly the path that sent ubisoft into the abyss

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 31 minutes ago

  According to a new report from Insider Gaming the next Ghost Recon game, codenamed Project OVR, is facing development problems. The report says the game recently failed to reach internal alpha goals, leading to management changes. Sources also claim developers have been dealing with unrealistic deadlines Rumors inside Ubisoft suggest that if things do not improve, the project could be rebooted or canceled in favor of a different game.

• 
  guarana gaijin (@trueyerbamate) reported 33 minutes ago

  @Hetaz025 it isn't practice of the Bethesda to fix too many bugs themselves. bc modders exist who work for the Bethesda for free to remove bugs. The Bethesda is the UBIsoft of gaming.

• 
  Marc-Andre Sauve (@sauve_02) reported 35 minutes ago

  @Ubisoft @Rainbow6Game Never did that since I'm playing R6 (2020). But I never expected this for Ranked 3.0. We won 4-0 and won 19RP. We just lost 4-5 and we lost 31RP. You need to fix something !

• 
  Playboi Carti Fan 67 (@Hellagayguy67) reported 38 minutes ago

  @Rainbow6Game Ubisoft fix your game, why am I dropping down to ONE frame per second, why are my weapon skins just not appearing, and why have I been lagging horribly only on siege since this seasons started. FIX YOUR GAME

• 
  Destin (@DestinLegarie) reported 40 minutes ago

  The online consensus is always that Xbox is about to face layoffs because of the acquisitions. Why do people not realize that without Activision Xbox would be in even more dire circumstances. Also, PlayStation is reportedly about to be rocked also. But they’re about to be rocked because they overpaid for Bungie. Ubisoft also close the studio and had layoffs today. The only point I’m trying to make is that this is an industry problem. This isn’t because Xbox bought stuff. Everyone bought stuff.

• 
  Rushio (@RushioLCO) reported 46 minutes ago

  @Ubisoft @Rainbow6Game the new ranked 3.0 is supposed to give me teammates my skill level, not retards who go 0 & 5 and then disconnect after 2 rounds

• 
  yoavdontmiss (@yoavdontmiss) reported 48 minutes ago

  @_xFenrir @Virtua_Neon The funniest part is that it cost them less than what a company like ubisoft or sony waste in a year. They just don't make live service slop

• 
  Panik188 (@panik1881) reported 49 minutes ago

  @G_a_l_v_a @oliver_drk And why is Sony, Ubisoft ercm doing the same? Its not just a Microsft problem.

• 
  Virifly Esport (@OfficialVirifly) reported 51 minutes ago

  What happened to @BlindOwlsGG after winning Phantom League is honestly a clear example of the current state of console competitive Rainbow Six. A team wins a league, players spend months competing, improving, preparing matches and giving everything, and then the Discord server disappears, the organizer vanishes, and the prize pool/fees become a problem. And sadly, this is not the first time something like this has happened. The issue is bigger than just Phantom League. Console competitive is slowly losing trust. There are fewer and fewer Discord-based leagues, fewer serious tournaments, fewer teams willing to pay entry fees, and more people starting to question if it is even worth investing money and time into these competitions. When teams see situations like this, they stop paying. When players see this, they lose motivation. When organizations see this, they stop investing. And when that happens, the whole console scene slowly dies. Community leagues can still be important, but without transparency, guaranteed prize pools, serious admins and real accountability, this scene cannot survive. At this point, I honestly think many teams will only start looking at ESA Cups, official Ubisoft events, or tournaments with a proven and reliable organization behind them. It is sad, but this is the reality right now: if trust keeps disappearing, console competitive Rainbow Six will disappear with it.

• 
  Anxsighety (@AnxsighetyX) reported 53 minutes ago

  @PauseMidnight @NikoMueller 2010(or 11 I gusss) was not less predatory. Back then Ubisoft had the pass to curb used game sales where you had to redeem it for online access. Cosmetics were ridiculous prices, dlc everywhere. But yes, incomplete games are overall a bigger problem. Apples to oranges.

• 
  Seal Examines Games (@TheTrueSealYT) reported 54 minutes ago

  I don't mean to offend you or anyone else and I fully respect your opinion regardless of what it is, but here's my take on the whole thing. There are logical reasons behind changes like the HUD design and to some extent, even lore reasons for them (like the user experiencing the memories through a newer Animus model). Now, asking for a mini-map instead of a compass is a different story and I really hope they add that as an option. I'm honestly just tired of compasses in open-world games. They were cool ten years ago but not anymore. Mini-maps are always reliable and never get old. However, based on what you said, it sounds like you never really wanted a remake or any changes made to the original in the first place. The thing is, the OG won't be delisted or replaced, so both versions will exist alongside each other. It'd be a different story if Ubisoft pulled the original from stores or declared it non-canon, but that isn't happening. Regarding the combat, the entire series from the first trilogy all the way down to Unity (and imo Syndicate) suffered from fundamental combat flaws. Subjectively speaking, yes the original's animation-based combat looked incredibly sick. But objectively, it was a huge waste of time and a poorly implemented system that Ubisoft spent years trying to fix in later entries, regardless of our personal preferences. As for the desynchronization mechanics, insta-fail mission design is one of the worst tropes in gaming history, and the industry moved past it over a decade ago. You rarely see it anymore for a reason. On top of that, why not mention that Edward can finally manually crouch? This is a feature we as older fans begged Ubisoft to add back in the day. Especially during the AC4 era! The removal of the Modern Day segments was absolutely the right call tho. There's no point in defending it. Not just in terms of gameplay (which AC4's MD remains a top 3 worst element in AC history), but also the narrative. None of that storyline matters anymore given how far the franchise has drifted. The much bigger issue right now is the lackluster approach to the modern day elements in Shadows making a return here and the writers completely abandoning Basim's arc for some reason. We should've gotten a brand new, playable third person modern day segment with Basim exploring Desmond's past to make this whole 'remake' or 'resynching' theme more lore-accurate and grounded to the series. That said, IMO the removal of fistfights and hidden blade combat is easily the worst thing about this remake. They either need to add those back or stop calling this a 'faithful' remake. Whatever Resynced is trying to be, it's pushing far past a standard upgrade. And tbf, Final Fantasy 7 Remake (Or even Resident Evil 2) did a lot more than just respect the narrative... They practically rebuilt their core gameplay from scratch. Also, since Resynced is the very first remake in the series, it is incredibly important to provide constructive feedback now. If Ubisoft plans on remaking other classic titles down the line, the critiques we give today will shape the future of the entire franchise.

• 
  Anthony Howell 🇺🇸 (@theanthonyhowel) reported 55 minutes ago

  @Pirat_Nation Ubisoft has had leadership problems for years. It's so sad to see a once great studio be reduced to this.

• 
  cloudy ☁️ (@Cloudy_R6) reported 55 minutes ago

  please Ubisoft wake tf up n fix your game - DMRs out - Shields nerf to the ground - nerf thorn 1.5x or LMG Meta was so much better

• 
  RYMAX (@RYMAX_RYMAN) reported 56 minutes ago

  Does that mean there isn’t fights to finish or wounds to heal? Of course not. There’s still the Ubisoft problem, the Bungie problem, the Microsoft problem, the Nintendo problem, the PlayStation EA etc problems. But the return of olden days IPs is a great start.

• 
  HunterEatsHunter (@ShadowMaster53) reported 57 minutes ago

  @AullorNothing You have no problem with the games releasing on Steam, Ubisoft plus, and GeForce now. Why are you so angry if it releases on PlayStation? These aren’t exclusive. They’re available on non-Xbox platforms. The next Xbox will be a PC, & trust me,no one is using the XBOX store.

• 
  Mars (@Marsormr_) reported 59 minutes ago

  @MarikoRawralton As a side note, ubisoft offering a cheaper product while having no sale at all on steam is exactly the kind of behavior that will cause a market crash. If you offer a deal on one platform, you should be offering something similar on other platforms and let consumers decide.