Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (17%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (4%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Cehegín	Online Play	20 hours ago
Weimar	Sign in	1 day ago
Pessac	Online Play	1 day ago
Escalquens	Glitches	1 day ago
Angerville	Online Play	1 day ago
Colombes	Matchmaking	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ShinMekaku (@ShinMekaku1) reported 2 minutes ago

  @GermanStrands Ubisoft has such a good engine for graphics, only problem i have with them is the gameplay kinda feels the same for most of their games, but credit where its due, this looks gorgeous

• 
  shzwnn (@teuxaa) reported 6 minutes ago

  @rensela @Cloud9 @Ubisoft Im waiting for your proof then. And stop DDoS when you loose next time

• 
  batman (@Kornholyo182) reported 6 minutes ago

  @GameRant If you payed full price to play again. Joke is on you. 1st ever remake oh wow Ubisoft it works at launch. What about reputation. Broken for three months. Oh no did cyber punk or mcc take the throne.

• 
  DarkSirius (@The_Darksirius) reported 6 minutes ago

  @JamieMoranUK Lets not forget EA Play Pro and Ubisoft Connect where you can play those publisher's games DAY 1. Yeah, but Gamepass is the problem.

• 
  Christopher Sherrill (@tacticalsage) reported 8 minutes ago

  @MissMacCassie @TheDivisionGame @Ubisoft 1/ Damage to Armor (DTA) is a good stat, though most go for Damage to Targets Out of Cover (DTOC, there's other variations of this abbreviation). DTA is good against purple and yellows. Nearsighted should address a lot of the handling issues, but you'll need to fight closer...

• 
  MR3D-Dev (@MR3Dev) reported 12 minutes ago

  @G_Assassin90 The problem is that it was made by Ubisoft Quebec. They can't hold themselves to go full millennial when writing

• 
  16thHarmony (@16thHarmony) reported 15 minutes ago

  @DualBladeSteven @MoreLimitless And this means ZERO chance of these games going to game pass. And this is why Asha is very SLOWLY in the process of restructuring game pass. That will eventually be an archive service more akin to Ubisoft Classics. Steam is coming to take over from the Xbox store.

• 
  TheGreenHoodLegend (@CannaMuffinMan) reported 17 minutes ago

  @mrscary36 @ExplodinBeef @rodimus_j I see you are a lazy piece of **** that doesn't do his own research and needs someone to hold your hand so here you go: Here are well-documented cases (mostly console physical releases): The Crew (Ubisoft, 2014 – PS4, Xbox One, PC)Always-online open-world racing game. Servers shut down in March/April 2024. Even physical discs became completely unplayable—no single-player, no offline mode left. Ubisoft delisted it earlier and revoked access. This is one of the most-cited modern examples and a major catalyst for preservation advocacy. Physical copies turned into expensive coasters overnight. (Note: The Crew 2 later received a hybrid/offline mode update in response to backlash.) Babylon’s Fall (Square Enix/PlatinumGames, 2022 – PS4/PS5, PC)Always-online action RPG. Servers shut down in February 2023 (less than a year after release). Physical discs (which existed and were sold at retail) became 100% unplayable. No offline mode. GameStop and others were left with unsellable stock that was given away or destroyed. Overwatch 1 (Blizzard, physical editions on PS4/Xbox One)When Overwatch 2 launched as a free-to-play live service, Overwatch 1 servers shut down. Physical discs no longer function as the original game. (You get access to OW2 instead via the disc in some cases, but the original experience is gone.) MAG (Zipper Interactive/Sony, PS3)Massive multiplayer-only shooter. Official servers shut down years ago. The disc boots to a menu but is unplayable without servers (some fan private servers exist for dedicated users, but official play is dead). Warhawk / Starhawk (PS3)Online multiplayer-focused. Official servers long gone (fan efforts keep some playable). Pure physical ownership doesn’t restore the full experience.

• 
  FinalBoss.io (@FinalBoss_io) reported 18 minutes ago

  They removed Edward’s hood toggle during leap-of-faith animations. Not a feature people invented in their heads. Not a balance issue. Just one of the little bits of character players liked being trimmed out in a patch Ubisoft didn’t even bother to call out. That’s the part remakes keep missing. Fans don’t only want the game back. They want the version that felt like somebody still cared about the details. Strip those out and you’re not preserving Black Flag. You’re sanding off the reason people kept it around.

• 
  Provideniya (@ProviD_) reported 18 minutes ago

  @TheTrueSealYT IF (and that's a gigantic "if") Ubisoft had anything else than money on their minds, they'd do an actual remake - just update the graphics and fix the bugs that were left behind. A faithful AC1 v2.0 OFC this isn't the case and were getting some slop upgrade with gun mechanics.

• 
  👹Sinfulplayz❤️ (@SinfulplayZ) reported 23 minutes ago

  @TheDivisionGame @Ubisoft on the mission in warlords of new York Parnell won't spawn in for the boss fight it's glitched and I don't know how to fix it

• 
  Eric Wood (@ApplejuiceYT846) reported 26 minutes ago

  @Ubisoft fix solid snakes ability that shot should not be countered by alibi that’s so ******* bullshit

• 
  Ismail Farooq (@ismailfarooq5) reported 28 minutes ago

  @SpoitUpdates @Ubisoft @Rainbow6Game But u have a mask, so what's the issue?

• 
  Provideniya (@ProviD_) reported 28 minutes ago

  @TheTrueSealYT IF (and that's a gigantic "if") Ubisoft had anyyjing else than money on their minds, they'd do an actual remake - just update the graphics and fix the bugs that were öeft behind. A faithful AC1 v2.0 OFC this isn't the case and were getting some slop upgrade with guns.

• 
  Jessica Vtuber (@gfxjessica13) reported 29 minutes ago

  @XuriLyte Haha, yeah I’ve heard people say that a lot about Ubisoft updates Hopefully they can fix things properly someday.

• 
  porkinscopilot (@porkinscopilot) reported 29 minutes ago

  @ZakkenKloot @JohanzelV None of the Ubisoft and EA games are Might as well fire up xcloud or check this game specificity some of them use Ubisoft backend with a uni login will work for cross save Tried this feature when I had Ubi+ works on supported games good. But without XPA or + you’d need to buy 2

• 
  Chris Cave (@Chrissx_x) reported 31 minutes ago

  @beyond_fps you know you never hear about Ubisoft leadership/devs complain about their subscription service when they offer a more damaging model.👀

• 
  Rasen (@RasenTsuSenpai) reported 33 minutes ago

  @TheGameVerse "We identified a problem where people had fun, so we patched it" Ubisoft in a nutshell eh ?

• 
  evil entity (@fartfootjob) reported 33 minutes ago

  Ubisoft won't let me play my copy of Rayman Legends I hope they crash and burn!!!!!

• 
  Blitzer Kojiro | The road to 1000 kills (@BlitzThePuppets) reported 33 minutes ago

  Black Flag Resync Exposed Assassin’s Creed’s Biggest Problem I just finished AC Black Flag Resync, and the story was absolute fire. This game could have been a 10/10 if the combat had been modernized all the way. It also made me question whether Assassin’s Creed truly needs the full RPG model. Endless gear, levels, and side content can easily derail the story and destroy immersion. But there is another side to it. Without RPG progression pushing me to explore, I had almost no desire to do anything except the main campaign. So I am torn. Assassin’s Creed should not completely abandon RPG mechanics, but it also should not allow them to overwhelm the story. Ubisoft needs a better balance between exploration, progression, combat, and narrative immersion. The Ghost franchise seems to have figured it out. Ubisoft should study that formula.

• 
  CrazyG (@MobbD3296) reported 34 minutes ago

  Is there any news on a fix for the ubisoft connect version of Ac Black Flag Resynced? The parkour fps drops and freezing in cities and forts. Been like this since the first update. The bug reporter is loaded with this issue. @UbisoftSupport

• 
  Timo (@TimoTweetss) reported 35 minutes ago

  @Abhiraj_Singh17 I had odyssey preordered, I played it on release because of how much I loved origins, now the first 20% barely had any gating, it was okay, but it slowly started having 2-3 level gaps between each mission that genuinely took me ~2 hours to get to the “recommended level” now keep in mind this was on release, after getting called out on it, Ubisoft patched the issues, making leveling WAY faster, but I have already rolled credits by then, the release period is arguably the most important, and the level gating really left a sour taste in my mouth. now while i definitely get the point of “engaging with the world and do side quests” - assassins creed as a franchise has always allowed you to rush through the main story (which I loved, since it keeps the pacing great) ; but with origins, the level gating was introduced and eventually odyssey took to the MAX (at least on release, haven’t touched it since 2018) now I know I hate on this game quite a lot lmao, but I thought I’d clarify my thoughts because it’s not senseless hate, I genuinely wanted to love this game, but man…

• 
  Access The Animus (@AccessTheAnimus) reported 36 minutes ago

  Earlier today, Update 1.0.5 for Assassin’s Creed Black Flag Resynced was released on PC only for a size of 2.06 GBs The update was released "to alleviate stuttering issues experienced by some PC players." According to Ubisoft "some confirmations that the issue was fixed with the patch" have been received, but if you're still experiencing the same issue you can consult the dedicate page on the official Bug Reporter 👇

• 
  Antimédicos 👽 (@pumpkin_link) reported 39 minutes ago

  @MichaelGTG2 @MetroidFREAK21 I get your point but the AC syndicate thing is 100% Sony's fault, it was a gpu glitch on ps5 back compat mode that in my opinion should be fixed by sony as an accuracy issue, but ubisoft stepped in and made a game specific patch for that

• 
  Max (@maximuswicks4) reported 44 minutes ago

  @assassinscreed PLEASE FIX A WORLD WITHOUT GOLD UBISOFT I JUST WANT DEADMAN SMITH 😭😭

• 
  El_Jefefe (@McFraggie) reported 51 minutes ago

  @LegacyEleven "Skill issue" as if this isn't the easiest Ubisoft rpg game of all time 🤡🤡🤡

• 
  Damien O'Brien (@DamienMagician) reported 55 minutes ago

  I don’t know if any other gamers have this issue. Every time I try to play a game that’s on Ubisoft connect it makes me reset my password each time then locks me out saying I’ve tried to log in to many times 🤬🤬🤬

• 
  OddlyDeath (@OddlyyDeath) reported 56 minutes ago

  @Rainbow6Game @Makeship Meanwhile my basic *** curse words get me labeled disruptive and slapped with bullshit Go **** yourselves, Ubisoft. Your moderation is a pathetic ******* joke. Maybe that hacker shouldn't **** off maybe you sorry *** clowns should **** off instead. Fix your dogshit system

• 
  AncientSwede (@AncientSweden) reported 58 minutes ago

  @Ubisoft @UbisoftSupport When is a fix for Black Flag Resynced coming out? it's totaly unplayable! #broken #patch1.0.4

• 
  iampowlly (@iampowlly) reported 58 minutes ago

  Ubisoft fix your broken game that just came out and shut ******** up!