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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 60% Sign in (60%)
  • 21% Online Play (21%)
  • 15% Glitches (15%)
  • 4% Matchmaking (4%)
  • 1% Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Dieppe Online Play 1 day ago
Villefranche-sur-Saône Sign in 2 days ago
Ciudad Jardín Glitches 2 days ago
Montréal Sign in 3 days ago
Haguenau Sign in 3 days ago
Val-d'Or Sign in 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • aherys
    Aherys (@aherys) reported

    @renlosmalik Thanks you, how ever what you said is absolutely not true. Triple AAA industry make money historical records everywhere (outside ubisoft). It's not an issue of "people do not buy". Studio shutdown just to please actionnary and because covid backslash. Job security is also very bad for indie because it's very hard place to be.

  • doursen
    doursen (@doursen) reported

    @Ubisoft fix your servers and give me my rr back please

  • _renatones
    renatones (@_renatones) reported

    @GhostRecon Can't even login to ubisoft connect right now... geez

  • zerovii_
    ZeroVII (@zerovii_) reported

    @EpicGarloid @fivesixtwodude Volition has **** games. Ubisoft releases nothing but **** games. Firewalk, rip. Arkane, their last games have been ***. Rocksteady made live service **** game nobody wanted and BFV was genuinely bad. Most of those don’t correlate with their social media posts. Just bad games

  • bolly_olli58727
    Olliezao (@bolly_olli58727) reported

    @Rainbow6_UK @Ubisoft can we please fix this rollback glitch. Its giving me rollback but elo isnt coming through and im losing elo im gaining through ranked games.

  • SERBrator
    Ser Brator (@SERBrator) reported

    @Khryn_Tzu That's one of the issues I tackle in the video. Since Resynced does not have a modern day segment (Desmond's story), I found that writers will struggle to reproduce the standards of that era of Assassin's Creed. Instead, it would be best to let the new staff learn and grow while remaking things they're familiar with (a lot of people who worked on AC 3, Black Flag, Unity and Rogue are still at Ubisoft). This will help them train under senior supervision to get ready to take on Altair and the Ezio trilogy.

  • NBDY2k
    NBDY (@NBDY2k) reported

    @YtfhR6 @Ubisoft the anticheat isnt the issue tbh its **** like always lol they somehow just ****** the rollback system

  • FPSBoomerYT
    FPSBoomerYT (@FPSBoomerYT) reported

    @SinfyVibes @WARDOGS I didn’t follow XD closely and I don’t remember all the nuances but the game entered during an absolutely brutal market, had technical and gameplay issues, progression systems lacked and Ubisoft was under tremendous financial pressure.

  • StoneRose95
    StoneRose (@StoneRose95) reported

    @UbisoftSupport @Ubisoft fix the bug in Wildlands my headgear keeps getting removed from my characters and teammates.

  • YizusOh
    Yizus 🇻🇪 (@YizusOh) reported

    @Ubisoft Yeah, so when are they going to fix the accessory bug in Wildlands where equipping a helmet switches it to night-vision goggles?

  • JanVac91
    Nope (@JanVac91) reported

    @GTAVInewz It's not an issue. Ubisoft created so many massive empty open world that shows how dimension doesn't matter if the world is empty. Also do you want to spend 10 minutes in PLANE to reach the opposite edge of the map?

  • DisabledBrandon
    DisabledBrandon (@DisabledBrandon) reported

    @UbisoftSupport Can’t link my phone number to my account. So I cannot play ranked then when I went onto Ubisoft support to send a message on what the issue I am having is. It just wouldn’t let me send the message. Absolute joke. SEND A VERIFICATION CODE TO MY NUMBER

  • t0mify
    t0mify 🇺🇸 (@t0mify) reported

    @VarsityGamingTV Cause it’s a glitch, has to be. Ubisoft prob tweaking with the anticheat false detected a lot of people.

  • bitswift_tech
    Bitswift.Tech |🇨🇦 🦉 (@bitswift_tech) reported

    Looks like a couple of big service providers are offline / down at the moment. Namecheap, Claude, UbiSoft, to name a few.

  • mdagnino22
    Miguel Dagnino (@mdagnino22) reported

    @TheDivisionGame Hi, I've had a problem for a long time, and it's been happening again lately. Ubisoft Support hasn't been able to provide a solution so far. Please, I need help, since I've put a lot of hours into the game. case: 26473524

  • ineri_x
    Ineri 🇦🇹 (@ineri_x) reported

    @SinfyVibes @FPSBoomerYT @WARDOGS They failed because Ubisoft sabotaged their own studio. The issue was never the game, the issue was the publisher.

  • UntergangGang
    DerUntergangGang (@UntergangGang) reported

    @Majewra **** having to login to third party game services. I shouldn’t have to login to Uplay to play The Settlers or Rockstar Game Launcher to play GTA IV.

  • RyzhkovSlava
    Slava Ryzhkov (@RyzhkovSlava) reported

    @GhostRecon @Ubisoft could you finally adress issue with game basicaly not able to Load if you trying to play on newer CPUs such as Intel 12-14 Gen and Intel Ultra 100 to 300 Series

  • Bloxr6
    Bloxycolah (@Bloxr6) reported

    @Ubisoft can we just nerf the ******* tcsg already? Its been broken for nearly 2 years now. It just flew under the radar because everyone still had acog 75 damage is ludicrous, especially with how little recoil there actually is for it.

  • yigitaky590
    y (@yigitaky590) reported

    @UbisoftSupport After this connection problem, my account was hacked and I can no longer access it. Please help, it's been days! @UbisoftSupport @Ubisoft

  • Savage_Life6TTV
    Savage_Life6 (@Savage_Life6TTV) reported

    @Anihilus2 @nuhre_ I don’t **** with Ubisoft after disrespecting the Japanese culture like they did so I get that but come on pricing problems just for gta 6 when all these company’s have been doing it forever that’s insane to me lmao

  • armanguy
    Arman Nouri (@armanguy) reported

    @LudwigAhgren Every large live service company thinks like this btw not just riot. Blizzard,EA,Ubisoft,Tencent,Nexon If it’s not making billions in micro transactions, the team either gets laid off or moved to other investment opportunities.

  • senku_harlock
    Reizor ムナイム (@senku_harlock) reported

    @Based_Titus The problem is not the DEI points, they shouldn't go the Ubisoft route and try to counter attack people who criticize their games, it's just toxic

  • IamLegend0812
    I AM A LEGEND (@IamLegend0812) reported

    @TheHiddenOneAC writing is the biggest issue we have with modern ubisoft games sadly

  • WGynbro
    Woyzel’s finest (@WGynbro) reported

    @gynozog I played an older AC game via steam and they had me type in a Ubisoft password every single time I wanted to play. I know there is a fix but still; they suck.

  • Aktivarum
    Erik Wedin (@Aktivarum) reported

    @GhostRecon Update: It seems they DID fix it... Its a 25 GB large update which I think Ubisoft dropped yesterday. I am able to play Wildlands now on my Intel Core Ultra 7

  • Louie_vuu
    Louie (@Louie_vuu) reported

    @Ubisoft is so ****. They allow cheaters to gain and take away points for those who are actually good at the game but play w/ randoms that cheat. 356 decreased I was expecting rollback points from all the cheaters I had to face. Fix ur **** game.

  • TheRealZephryss
    Zephryss⛩️ (@TheRealZephryss) reported

    Assassin’s Creed needs the right balance for every type of AC game. Both classic AC and RPG AC games are important for the future of the franchise as there is now a huge fanbase on both sides. But there hasn’t been a pure new Assassins vs. Templars game in the last 10 years since 2016. Mirage was actually good and had that classic Assassin’s Creed feeling but it was too short. Black Flag Resynced is a remake, not a new original game. In the last 10 years we’ve had 4 big RPG games, 1 remake and 1 short classic AC game. This is the imbalance I’m talking about. Now if Ubisoft makes only classic AC games for the next 10 years, I’ll be angry too. The same issue applies here. I also agree that Origins was the perfect RPG game with a good story. But starting with Odyssey, things changed a lot, with bad writing, bad cutscenes, bad stories, bad dialogue, and bad quests becoming a recurring problem. Ubisoft got used to it and didn't care about it as the sales numbers are good. But it became a big problem at a later stage. That's why we’re still getting complaints about the writing and cutscenes. Ubisoft has forgotten the origins of the franchise and changed its direction from one path to another for money and sales numbers. Yes changes are needed and evolution is important but you can’t completely forget the core Assassin’s Creed pillars. If we had gotten 3 big AC RPG games and 3 new classic AC games in the last 10 years, there probably wouldn’t be this level of division and controversy. I’m not gatekeeping anything. I’ve supported both AC RPG fans and classic AC fans from day one on this platform. I started making content with AC Shadows and I have more than 500 hours of playtime in it. I also have over 1000 hours in Odyssey and Valhalla, which is more than my combined playtime from AC1 to Syndicate. Everyone knows I’ve made more content about the AC RPG games than the classic games. But I’m an AC creator. I just want the best for this franchise and I want to see both sides of the fanbase happy and together because of Ubisoft’s future decisions. At the end of the day, it’s all about the fans, what they want to play, and what they enjoy. No one can stop you from enjoying a game. If I’ve unknowingly hurt anyone’s feelings with my previous posts, I’m sorry.

  • ezjpzy
    ezdev (@ezjpzy) reported

    @GameStalgiaX Ubisoft account login

  • ockmartinez
    oscar martinez (@ockmartinez) reported

    @white_raven_1 @GhostRecon Are you guys playing on steam , i have had no issues on the ubisoft app , thats weird i see a lot of people having issues with this game