Ubisoft Connect status: server issues and outage reports
Some problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 17: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Orléans
|
Online Play | 14 hours ago |
|
Orléans
|
Sign in | 1 day ago |
 Chatham
|
Sign in | 2 days ago |
|
Paris
|
Matchmaking | 3 days ago |
|
Metz
|
Sign in | 4 days ago |
|
Metz
|
Sign in | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Actuals (@itsActuals) reportedI have restarted my game, restarted my PC, logged in and out of ubisoft connect, and even uninstalled and reinstalled my game, and MY VOICE CHAT STILL DOES NOT WORK. I CANNOT HEAR OR SAY ANYTHING @Ubisoft FIX YOUR GAME
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Chakaal Starr (@ChakaalStarr) reported@LikeToBeBossy It's an industry problem, just remember this when Sony starts paring down bungie and some of its studios soon. Ubisoft and Embracer are laying people off too. Bluepoint recently got shutdown by Sony.
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GAMING (@Error888Unknown) reportedInsider reports indicate Ubisoft’s next Ghost Recon, codenamed Project OVR, missed its internal alpha milestones due to planning errors and tight deadlines. #Ubisoft #GhostRecon #GamingNews
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Timmy Trooner (@lgbtarefreaks) reported@TheCrewGame as always with ubisoft it's players, not sales. Myriads of people try games with their ****** subscription service and never play them again after.
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Makaramus (@batumakaramus) reported@Laikbruh @Ignoramus_001 @gabefollower reason? because I know microsoft is **** and made an investigation and decided steam would be still better for me customers don't only care about cost of game, quality of service matters too thats why EA and ubisoft BRUTALLY failed by starting their own mandatory stores.
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SEIU (@SEIU) reportedEven after bragging to the public at Summer Game Fest, where they showcased upcoming titles that their employees worked hard to deliver, corporations like @Ubisoft will sacrifice their workers at any sign of trouble. And worse, they attempted to shield that information from the public to shape their own narrative after devastating these working families. Video game workers, like all working people, must unite to defend our communities from mass layoffs and studio closures!
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RasKovitch (@DoGputi) reported@TheHiddenOneAC @xj0nathan dude its just skill issues , like i dont understand why everything it has to be ubisoft fault its getting boring
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Benni. (@xBenni21) reported@igameorsm @UbisoftSupport @Ubisoft Still the Problem?
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Gregg 🏴 (@GreggC_CC) reported@Romudeth With this, and Ubisoft and others that I now already forget, it really does feel like we could see a crash sometime soon. Don't think we'll ever get to 1983 levels any more, but it really feels something is coming.
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mankar camoran apologist🔻 (@silky_919) reportedadvertising end of service for a ******* ubisoft single player game but not for destiny 2 i can’t help but laugh
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Jakub (@vthj_) reportedubisoft fix your ******* game please, 100fps is unplayable
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✟ 🌹 (@KayCiMakaveli) reported@Higgs_GG I think I saw a video that stated that the actor they modeled Desmond's/Ezios face around was having major problems with Ubisoft, so they ditched him and tried to make their own models
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Qoel (@qoe999) reported@kabrutusdeid I have ultimate and wouldn't mind a three month wait period before new games are added to game pass. They could also trim the fat. No need for EA games or Ubisoft games as part of the service and ten billion metric tons of indie slop that I doubt anyone plays.
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Garcia (@parafalrj) reported@Maverick__CW @TheDivisionGame Is this kill and damage dealt count bugged? It doesn't seem like there are more than 100 enemies in the match. And many times I see -1920M. I even thought about asking Ubisoft support, but I get an error when trying to submit a ticket.
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DoYou K Now The Brokeboi Insider (@wllmlew) reported@JusticeSolid @PoniesTearsHQ @JeremyBrouwer why is it people like to bring up "well they removed COD and it's still more expensive" do you guys forget there were other things added that caused the price to increase to $30 that are still available. $3 increase for an added $20 value Fortnite Crew - $12/month standalone Ubisoft Classics- $8/month standalone. not to mention adding more day ones to the service
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Ultima (@UULTIMAAA) reported@Rainbow6Game Some **** game you’ve had frame spikes on your game for the past 2 months fix it, your Ubisoft connect doesn’t ******* work properly, can’t even invite people to play with. Just get rid of the game as a whole and revamp everything. **** game, killed itself 6yrs ago with house rwk
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F (@BurIyZz) reported@xKayoo7 @Rainbow6Game @Ubisoft The ubisoft employees are pissing their pants trying their hardest to fix xKayoo7’s stats
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Just Harry (@hahayeahmate) reportedRanked 3.0 matchmaking is genuinely awful. It should not be the case you have 1 decent win and then the next 3 you are unfairly matched against people who clearly should have been placed much much higher than they are! Same bs from 2.0 repackaged, fix up! @Ubisoft @Rainbow6Game
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Izuku Mi-TORE-ya 🦇 (@opwnusprime) reported@K__Med Not even just an Xbox issue, its an industry issue, ubisoft layed off people this morning aswell
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Oyasumi Bastet (@OyasumiBastet) reported@OmniStef94 Like, what happened to the outrage over GAAS, stupid amount of DLC, Always online required, and login to third party services. Why does MS get a pass where PS, and many other publishers dont, like ubisoft has a launcher, why is that an issue if Xbox live isnt?
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keworrk (@keworrk) reported@episkbo @RinoTheBouncer The game was out for just couple months, it was supposed to be a game for the long run so ofc it needed some fix to make it really good but ubisoft didn't gave the little team behind the game what they needed. If the game was still there it would have been something big for sure
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SimoQB🇮🇹 (@SimoQB_) reported@Jaden_Nakahara GKC are not bad, the problem are the 3rd party devs that choose those. Like a normal switch 2 cart can go up to 64 gb, and there are games that are bigger than that (FFVII). In that case gkc are ok imo, but then there are devs like ubisoft who uses them just cuz of money.
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Hank Scorpio (@Eldowzo1) reported@Glennithin @RenownedZ3r0 A problem in what regard? And do you believe the same of say and EA play or an Ubisoft + subscription?
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RuoLing_ 🌠 (@RuoLing_) reportedAPL/CNL is lagging far behind other regions, and now we’re seeing this kind of unethical and unacceptable behavior. Once again, I hope Ubisoft/BLAST will introduce rules to penalize scrim leaks.
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David Haywood (@MameHaze) reportedPlus being a Ubisoft game, it tries to force you to use the Ubisoft Connect stuff, meaning you have to disconnect your Switch from the Internet to play it. Also forced version number in the corner? makes it feel like a beta build. Don't think I'll be keeping this one.
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RallyCarDelta Gaming (@GameOverThirty) reportedScott Galloway would often talk (on his podcast) about the advantages of the US "hire fast fire fast" process. While it obviously has downsides, and I'm not saying it's morally right, it does help a company avoid long term cost issues. Over the previous 10-15 years, Ubisoft's comparables / competitors were much more aggressive about hiring, AND layoffs. While it is true that EA and Take-Two are both bigger (in terms of labor) than they were during Covid, both companies have managed to keep employment count under Ubisoft's equivalent metric. However, EA has sharply risen in count over the years, thanks to acquisitions and what appears to be hiring for Battlefield (and other projects). They are approaching 15,000. I expect that number to fall when they are acquired by the consortium of partners. T2 on the other hand is around 13,000 but recently started cutting back.
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cuuj (@cuuj_) reportedNew season brought so much! - New map - Dokka rework - New gun! - Ranked 3.0!!!!! - More cheaters…. - Significant FPS drops…. - Rollback glitch….. - Queuing EU and somehow getting Asian servers…… People complaining about the new ranked system proves they didn’t play ranked 1.0 but the cheaters are a serious problem, first game of the new season I had blatant cheaters. Every 2nd game in emerald is a closet or rage cheater. @Ubisoft @UbisoftSupport it’s time to stop abusing your loyal player base and actually remember to turn on the anti-cheat every new season and maybe help out the people that can’t afford NASA pcs by making the game easier to run? Riot games are doing it right, maybe take a page out of their book?
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porkinscopilot (@porkinscopilot) reported@BigfryTV Same stuff is going on a Ubisoft and embracer Game Dev costs have skyrocked and sales are down outside of Indie and a few select titles + Live Service/black hole games have eaten up a lot of the money. Last year there was a ton of layoffs this year will be the same
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just jonez (@jonezkaranja) reported@Ubisoft hello am having a hard time accessing my ubisoft account keeps telling me that i have attempted to login and i havent login to my account in years? I have dm support in twitter but zero response kindly assist...i cant even login ubisoft connect to playstation
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匡生 (@kohak_82) reported@UbisoftSupport The message “Not connected to the game server” appears, and I get disconnected during matches multiple times. I’ve already tried restarting the game, Ubisoft Connect, my PC, and checking my internet connection, but the issue still persists.