Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (71%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Orléans	Online Play	3 days ago
Orléans	Sign in	3 days ago
Chatham	Sign in	4 days ago
Paris	Matchmaking	5 days ago
Metz	Sign in	6 days ago
Metz	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GAMING (@Error888Unknown) reported 5 minutes ago

  Insider reports indicate Ubisoft’s next Ghost Recon, codenamed Project OVR, missed its internal alpha milestones due to planning errors and tight deadlines. #Ubisoft #GhostRecon #GamingNews

• 
  LazyThinker | Nemesis ✦ Apechain🦴🦍| | ETHGas ⛽ (@LazySinker) reported 16 minutes ago

  @Gh0stsNFT Big deal? This is so elementary Projects nowadays doing more than this Hey @Ubisoft is @XFunkeda one of your people? Nothing but trouble in web3. ****

• 
  RubenVsTheWorld (@RubenDyb1) reported 17 minutes ago

  @Ubisoft @UbisoftSupport You have now successfully locked me out of being able to access the offline games I've bought and paid for. I'm not even able to write a support ticket to tell you how retarded your company is. Your joke of a game launcher: "An error occurred while trying to send your request. Please try again later." Website: "You're blocked from logging in due to repeated failed attempts. Please come back later." Your support site: "Please log in to your account to open a support case." When the Ubisoft ticker reaches its final destination of $0 I hope you will be able to understand that it is because you are all retarded.

• 
  Hedge (@LoiraSEMEN) reported 20 minutes ago

  FIX MY FPS @TOMCLANCY @ubisoft @Rainbow6Game

• 
  just jonez (@jonezkaranja) reported 23 minutes ago

  @Ubisoft hello am having a hard time accessing my ubisoft account keeps telling me that i have attempted to login and i havent login to my account in years? I have dm support in twitter but zero response kindly assist...i cant even login ubisoft connect to playstation

• 
  SirD 🇺🇸 (@Sir_Dammed) reported 24 minutes ago

  And btw this doesn't mean that western games have completely regressed, or that we don't still get good games. Because we do. KCD2, BG3, Expedition 33, these are all amazing western games that were released recently, that I loved. But for every step forward, somewhere there's a step backwards. Ubisoft, dead. BioWare, dead. Rocksteady, dead. Blizzard, dying. Bethesda, dying. Naughtydog, on the verge of dying. Playground, on the verge of dying. How many more once beloved games/studios/IPs to we need to watch nosedive, in large part *because* they stop designing games for men, before we can acknowledge that there is a problem?

• 
  PepThird💀 (@PepThird) reported 24 minutes ago

  @PaulTassi Hate ubisoft all you want but they always maintain their live service games (except xdefiant that game is very odd indeed)

• 
  Wolf_Eis_Berg (@Wolf_Eisberg) reported 25 minutes ago

  @RANDOMOCITY327 @Pirat_Nation Ubisoft was not advertising that starter pack on Steam at all. It really was a problem of Ubisoft having a cheaper package on their store and not on Steam.

• 
  SirD 🇺🇸 (@Sir_Dammed) reported 26 minutes ago

  @emceekhan So what's the point of creating a product at all, if not to earn money? Why are people putting in 5+ years creating single player games, if the goal is not a return on their time and cost investment? If investors are just handing them funds to merely exist, idk, sounds like that's not a sustainable business model and that if consumers aren't purchasing their products, they're going to have a problem. Ubisoft crashed/burned. BioWare is crashing/burning. They're not the only ones, and they both monetized their products through live service.

• 
  𝐉𝐀𝐋𝐈𝟐𝟎𝟎𝟔® (@jali_06) reported 28 minutes ago

  @Maverick__CW Any Ubisoft game I find has unresolved problems, I stop playing and delete. Even their new game, The Division Resurgence, suffers from problems that haven't been fixed despite updates, and I'm starting to get fed up with it.

• 
  SomalianGamer (@sharmake25) reported 35 minutes ago

  @Stormzy010 @HazzadorGamin Only Xbox has a limited potential of reach to monetize so they should either try one last time or go full 3rd party platform and stop the console so that they can put their GP service on PS and Nintendo similar to EA and Ubisoft.

• 
  Kai (@kai_xbt) reported 36 minutes ago

  Asmongold explains why the biggest game studios became too big to succeed "These big studios, Blizzard, Ubisoft, EA, Activision, they didn't become too big to fail. They became too big to succeed. They're so big they can't move, pivot, or be agile enough to respond to what players actually want." "Think about it, if Diablo had 600, 700 people working on it, how long does it take to get a consensus on anything? Seven layers of administration, console compatibility, red tape. They make a decision and it takes five years to ship. In five years the entire gaming landscape is completely different." "It's like turning a ship. In a small Viking longboat you could've easily turned away from the iceberg, but the Titanic can't turn that fast. That's the world we're in, and it's why you're seeing these small, sharp games like Vampire Survivors and Helldivers win while hundred million dollar live service games launch and nobody plays them."

• 
  VideoLikePro (@VideoLikePro) reported 38 minutes ago

  Google meaning of Monopoly: A monopoly is a market structure where a single company or entity is the sole provider of a particular good or service. So, are we ignoring other gaming platforms like Epic, GoG, EA, Ubisoft, etc. as alternatives? Steam just became popular.

• 
  Makaramus (@batumakaramus) reported 39 minutes ago

  @Laikbruh @Ignoramus_001 @gabefollower reason? because I know microsoft is **** and made an investigation and decided steam would be still better for me customers don't only care about cost of game, quality of service matters too thats why EA and ubisoft BRUTALLY failed by starting their own mandatory stores.

• 
  HunterEatsHunter (@ShadowMaster53) reported 41 minutes ago

  @AullorNothing You have no problem with the games releasing on Steam, Ubisoft plus, and GeForce now. Why are you so angry if it releases on PlayStation? These aren’t exclusive. They’re available on non-Xbox platforms. The next Xbox will be a PC, & trust me,no one is using the XBOX store.

• 
  BomboDiez (@bombodiez10) reported 42 minutes ago

  @TheDivisionGame I quit playing because it was so toxic... the PvP meta was toxic, the TTK was broken, and it was/is frustrating for new or returning players. In fact, I even stopped playing it on my phone... it's not fun, it's just frustrating @Ubisoft @TencentGames 🐒

• 
  John GameFix (@John_GAMEFIX) reported 44 minutes ago

  @ForeignG59 @UbisoftSupport @Ubisoft What's the issue?

• 
  ragegun (@_ragegun) reported 45 minutes ago

  @lmkifiwin All in service of Ubisoft, which is already hemorrhaging money and likely won't be around that much longer anyway.

• 
  Hank Scorpio (@Eldowzo1) reported 46 minutes ago

  @KeemaMr Apple Arcade, EA play and Ubisoft + (which also gives DLC I am sure ) no one has problems with these services even though they give games day one in there respective services

• 
  Tempest (@Tempest525) reported 49 minutes ago

  @wccftech Why doesn't EA play, Ubisoft+, and other subscription services get talked about as much as gamepass? They put their games on the subscription service day one with all the dlc.

• 
  BigPurr (@offuzbekistan) reported 52 minutes ago

  People only complain about linearity being a problem for games when it's Ubisoft and for Twitter likes

• 
  Ultima (@UULTIMAAA) reported 54 minutes ago

  @Rainbow6Game Some **** game you’ve had frame spikes on your game for the past 2 months fix it, your Ubisoft connect doesn’t ******* work properly, can’t even invite people to play with. Just get rid of the game as a whole and revamp everything. **** game, killed itself 6yrs ago with house rwk

• 
  Ckopen🏳️‍🌈 ACAB (@HardBoyJoe) reported 54 minutes ago

  @FrostedYukio @gamingnoobdev see, my issue is that ubisoft regularly violated steam TOS and would seemingly intentionally make the steam versions of their games function considerably worse, so until i see the actual proof i cant really trust ubisofts word on this.

• 
  TAK (@Tak225Th) reported 57 minutes ago

  @M4Ximizando nope I would unsubscribe and buy select games I want say one games is the only reason I sub to the service I would rather they removed EA access and Ubisoft plus and Fortnite crew

• 
  Jebus (@Dat_Jebus) reported 57 minutes ago

  @LegacyKillaHD Its pretty funny, Ubisoft probably felt forced to take this course of action to protect its dwindling income. Problem is, people knowing about it is going to hurt them a looooot more.

• 
  Kooks12 🎮 (@Kooks12onX) reported 58 minutes ago

  @Pirat_Nation No amount of updates will fix this game Ubisoft. You can stop trying pulling off a Cyberpunk or No Man's Sky now. The game was DOA.

• 
  Shadow Stone (@LSXGOD812) reported 59 minutes ago

  Live service games are the biggest scam in gaming history. Companies like Ubisoft and EA killed single player experiences so they could milk you with battle passes and $70+ seasons forever. Games like The Division or Anthem showed us the future: empty promises, server shutdowns, and dead player bases. Bring back complete games on release no always online bs man.

• 
  Benni. (@xBenni21) reported 1 hour ago

  @igameorsm @UbisoftSupport @Ubisoft Still the Problem?

• 
  ItzNuyxz (@matthewspigner6) reported 1 hour ago

  @Ubisoft FIX ******* SIEGE TS IS CRAZY THIS MATCHMAKING IS *** AND THE ******* **** WHERE IM FACING ******* CHAMPS AND CHEATERS AS A PEAK GOLD 1 ON PC LIKE ******* KYS IF YOU AINT GONNA DO ANYTHING

• 
  Sebastian Aaltonen (@SebAaltonen) reported 1 hour ago

  @HJZ_artemi This is definitely a real problem. Game project budgets have exploded lately. When I was working at Ubisoft 10-20 years ago, every project was 2x more expensive than the previous. One failed project can bankrupt a smaller studio nowadays. There's definitely budget considerations and often budget wins the argument. We are all forced to adapt new more efficient methods, some of them AI based to keep up with the growing demand of visual fidelity and bigger and bigger world sizes. Using AI to do less important / repetitive work is one way of reducing costs.