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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (13%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lanús |
Sign in | |
 Pärnu |
Online Play | |
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jonesy
(@SteveHJones95) reported
@bluewonk @Vlladan_P Sadie should've been a playable character after Arthur. To me it would be obvious to have a Sadie DLC. She deserves her own game, you can tell they are doing the same as Ubisoft when they had their problems with a female character
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LynxV1
(@LynxV0) reported
@UbisoftSupport Hello, I can't seem to boot up ubisoft connect. Just says ubisoft service currently unavailable. Is it down or something? I've cleared the cache folder, still doesn't work.
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Ethan 🇺🇦
(@Bubzr6) reported
@PsychR6 @Ubisoft Damn man it might be a sign… I have had issues with my uplay app for the longest ****** time and I just don’t give a **** as long as I can play the game
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🏴🧟♀️Phoenix83🏴🇺🇦
(@Phoenix83_) reported
@Rainbow6Game Use third party hardware and cheat like everyone else on console as @Ubisoft don’t care enough to just fix it by allowing everyone to m&k
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Fang Yung Foo
(@FangYungFoo) reported
@growtopiagame Hey growtopia and ubisoft why server so lag i cant profit but lagggggggg!
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Myyne☻
(@MyyneR6s) reported
Yooo @Ubisoft so when we fixin the cheater problem
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DavidJ
(@IDJGAMER) reported
@Ubisoft @UbisoftSupport @Rainbow6Game fix the game please. The game crashed and/or disconnects out of no where. Also when I try to reconnect it takes an eternity. And then I after trying to reconnect I get banned for a ridiculous amount of time. Even do I'm not at fault. Fix Plz
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Sven
(@okplayer_net) reported
@UbisoftSupport @DemonSimmer This is all you might ever get as support. Every Ubisoft service game I own has server problems since January.
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Matt
(@Itsmattster69) reported
@EpicGames Immortals: Fenyx Rising isn't opening on your app I believe because of the Ubisoft loader. Please fix
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Alexandria
(@OhShesAIex) reported
@Ubisoft can y’all please please please fix the AC Unity servers pleeeaaassssee
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Kit Cottingham
(@Kellogg_Curator) reported
@Ubisoft When are you releasing the next patch update for Assassin's Creed Valhalla? I want to complete my mastery challenges but there is a problem with one where you need to loot a key. The issue being it does not unlock the cell once looted.
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fravio
(@flvwyn) reported
@Nixcea @Assassins_M yeah, that's actually part of the problem, the discussion is not "what is more profitable for ubisoft", it's "modern day is a huge part of AC's identity", or companies making money is more important to you than creative integrity?
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ToxicPanda9000_
(@ToxicPanda9000_) reported
@GhostWolf_999 R6 A Cursed Game By Ubisoft And It’s Worst Community With You Aint Bad Just Timing So On Yet Randos Tho In That Game Misery Even Ddos/Dox Is Back Ft Alpha Pack Glitches
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Vboy
(@The_Vboy) reported
@RinkaCrank94 Throwing every random **** on screen isn't "mechanical depth" my guy. I don't care about Ubisoft games, the last one I played was WD2 in 2017, my problem is the double standards where one game gets trash for putting too much info on the screen, and another gets praise/defended.
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Spiffy Dood
(@NotSpiffy21) reported
@UbisoftSupport Hello Ubisoft, ive been stuck in this Rainbow Six Siege objective selection for and hour and most of lobby has been as well, any fix?
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Flam
(@Olgoththeterri1) reported
@Schizo_Rat Be careful pirating ubisoft games. I torrented watchdogs and it downloaded some broken and bloated file called “watchdogs” to my computer. Stay safe🙏
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GeekJock
(@GeekJockDan) reported
Assassins creed origins is free on game pass, however you have to use Ubisoft portal to DL it , somehow Ubisoft has an incorrect email for my Xbox, been trying to fix for a MONTH come on @UbisoftSupport it can’t possibly take this long to fix this
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Matt
(@Itsmattster69) reported
@Ubisoft I can't submit an issue claim on your contact us page. Please fix this
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Alexandria
(@OhShesAIex) reported
@Ubisoft But can y’all fix the Assassins Creed unity servers it’s not letting anyone play the co-op missions at all the other day I played one once and completed it and now I can’t even play the other reason cause I keep getting “can’t connect to ubisoft servers” can y’all please fix it
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DOES IT HAVE OFFLINE BOTS?
(@offlinebots) reported
@zain110506 @_Tom_Henderson_ Yes, it always was, Beyond Good & Evil 2 has always been an online only service multiplayer game. Its Ubisoft 95% of their catalog has online only DRM, Skull & Bones 'single player' is online only too.
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Teghan Hamill
(@HamillTeghan) reported
@Ubisoft what are you doing with your games all of them are inconsistent and are getting extremely bad updates for the Size of your company fix siege and for honor because they are both severely broken in many ways for honor get rid of jj kyoshin pirate and aramusha fix your game
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me right here
(@blitz9942) reported
@gamepasscounter Gonna guess Aug. but at this point, when does Uplay+ just get added to gamepass? We have far cry, assassins, for honor, rainbow, now this. Just add that service to ultimate like ea play
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Ghost
(@xziyl) reported
i love queuing for ranked just to cancel 4 matches in a row and then getting banned for a ubisoft glitch that has been in the game for 4 months and they haven’t even addressed it
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me right here
(@blitz9942) reported
@IdleSloth84 At what point are they just going to add Uplay+ to gamepass? They keep adding more and more Ubi games to the service
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Alexandria
(@OhShesAIex) reported
@natej1988 @DemitrisFreela4 @Ubisoft There’s a whole forum page of fans asking them to fix the servers
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Alexandria
(@OhShesAIex) reported
@Ubisoft Can she help fix the unity servers?
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RunzWithTurtleZ
(@RunzWithTurtleZ) reported
So all of @Ubisoft's "live service" games have failed except one (Rainbow Six) and they think that NFTs inn their games are gonna be the next "big thing"?
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fivhr
(@AceMovin) reported
@Rainbow6Game Hey ubisoft just wondering why everytime I go to the Home Screen why my game crashes or loses connection fix your game it’s been put for 7 years
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HotWaterBottle
(@0HotWaterBottle) reported
@yoboyRoyGaming Ubisoft is in huge trouble as a company.
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Mp
(@Mp12453317) reported
@Rainbow6Game Every season, there's a goddamm mmr glitch. No wonder this game is dying. Keep at it and you ll have no players by the end, cuz im done and if I'll pay another ubisoft game you can call me a *****.