Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 12: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (11%)
- Matchmaking (3%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dieppe
|
Sign in | 18 hours ago |
|
Tours
|
Sign in | 18 hours ago |
 Salvador
|
Sign in | 18 hours ago |
|
Calais
|
Sign in | 18 hours ago |
|
Bavay
|
Sign in | 18 hours ago |
 Chiclana de la Frontera
|
Sign in | 18 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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DK (@_Dekay_) reported@RinoTheBouncer I agree and you're the first guy I've seen mentioning it. I don't support broken & patched games or digital in disguise games like recent Ubisoft titles, Crimson Desert and 007: First Light. Companies who don't honor their art by not preserving it don't deserve any money imo! 🙄
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BARON 1987 (@BARON_1987) reported@assassinscreed I use my psn to login with ubisoft it's not available oh well.🙄
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MuthaFknZeus (@CAnativedude) reported@Mac_Laven @drillinlooks @bordeauxyoutube No one's saying they aren't profiting from the situation. The W is getting them to leave our single player modes alone. They weren't removing MUT when that makes them billions. They could've easily said let them eat cake like Ubisoft is doing with Black Flag remake MTX issues
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Rangermad55 (@Ranger187255) reported@Ubisoft @XBOX When you gonna fix black ops 2 servers on xbox? You own it but dont fix them?
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ScreamingNoots (@FunRageDie) reported@robtanner84 Your a serious retard , wanna bring up the crew *******? The whole reason stop killing game started? Also all their games us live service to sneak in mircotransations and most force you to connect to uplay or ubisoft connect if your on pc
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The Raven (@RavenMentore) reported@SiSierra84 I swear most of the "censorship" comments are from people who are either Ubisoft bots on a phone farm, or people who literally follow streamers or influencers. I could tell when people were use the words "stop complaining or shut It" , or it's just a game" it's like these people rinse and repeat themselves consistently and I'm actually laughing about it. If they can't handle the small details being pointed out, to large details, the problem is them, rather than the person posting so to say. These people can't handle a single detail being pointed out, so I'm actually deducing whether they have no ability to observe, analyse details, mechanics and everything to a tee, and really are just blind influencer followers. Just because I'm not going to follow everyone elses movements, I'm gonna do my own thing, observation, analysis, and detail structural break downs.
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marie jayne (@mariejayne1972) reported@TheChancellorBR Hello Leo Sorry to bother you I’m having an issue I’ve messaged Ubisoft many times about my accidental deleted character I have a ticket number but I’ve heard nothing back from them. Is there anything that you can help me with?
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James (@JamesBME2022) reported@kabrutusdeid It’s Ubisoft dude. dlc in games is nothing new, especially cosmetic packs. I bought the base game and am loving it. This is such fake outrage to try appeal to your base. Focus your anger towards real issues in gaming.
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Jake (@mtnchips383) reported@Ubisoft @UbisoftSupport FIX YOUR ******* SERVERS! There's no reason I shouldn't be able to play my $60 SINGLE PLAYER game that I bought on STEAM because your ****** Ubisoft Connect software doesn't ******* work!!!
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DemonLord (@DEMON_L0RD666) reported@Ubisoft @UbisoftSupport @Rainbow6Game Your Matchmaking is Super F'ed up. How Am I in a Silver lobby in solo Queue is going against a 5 stack of Emerald & Platinum players. And don't give me the BD of "your skill is your rank". Fix the game for ffs.
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VarietyJack (@varietyjack) reported@SpIinterCaI The only issue with it is simply Ubisoft is not capable of adding any sort of replay value. Just my opinion but this sounds to ambitious for the most casual AAA publisher out there
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Steven (@StevenWallaby) reported*downloads Assassins Creed 2* *Steam has to download Ubisoft' app* *Looks up password and has to pull up Google Authenticator on my phone to get into the thing* *authentication error, restarts steam* *opens game and nothing binds to my Xbox controller correctly* *uninstalls AC 2*
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SpawnYaard 🎮 (@SpawnYaardReply) reportedThis might upset a few but man since when are we ok with microtransaction in Single Player games - Optional or not? Cosmetics or not, for a $60 game? But that's not the PROBLEM here - What I'm seeing is that people who got review copy from Ubisoft are defending with all their heart. The point is if you let them squeeze in, they will start launching games by advertising them as AAAA with shallow depth and full price tag to microtransactions.... Wait, that has already happened. But it's optional? This is the practice that has allowed Ubisoft to launch Shadows with an incomplete story only to be fulfilled in the Awaji DLC and later on admitting after a year that we messed up.
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NikTek (@NikTek) reportedUbisoft has gained this reputation after years making games that have been bad by current AAA standards and dogshit practices that every time I post Assassin’s Creed BF Resynced content, there has always been a comment or reply asking me “how much did Ubisoft pay you?” To make it clear, I bought this game with my own money and I was never paid to praise or promote it. Resynced has its fair share of serious issues that cannot be overlooked; buying all paid cosmetics costing more than the game itself, the cutscenes being capped to 30FPS or the fact that it requires online connection in the physical disc. All of these are valid issues and criticism that Ubisoft as a company should do better. That being said it, compared to what Ubisoft was making these past few years, Assassin's Creed Black Flag Resynced for the most part is a pretty good video-game imo, they've done an excellent job at remaking the original game. The upgraded visuals make the experience much better, new game mechanics like underwater swimming at any time and the removal of loading screens when docking or boarding is such a welcome feature. They've also done an amazing job at optimizing this game for PC which is quite rare these days for open world games. What are your thoughts?
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Timo (@TimoTweetss) reported@TheHiddenOneAC i don’t mind non-mocap cutscenes for small scenes and side quests, it’s normal not to have that everywhere, however the main story should ALWAYS be fully mocap… the real issue here is that ubisoft doesn’t create unique animations that “fit” each character, like literally no one does this pose in real life 😭 if they start making suitable animations that express each character’s personality id have less issues with their procedural cutscene system…
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Benva (@1983_fabrizio) reported@onejailbreak_ I hope it becomes possible to download games that are digital only and just play them on a jail broken PS5 like the latest Ubisoft games with internet required to install for the physical versions.
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Horus Lupercal (@XVIthPrimarch) reported@CommanderFemUnc The game is pretty good so far, in some parts even better than the original. The main complaints are about frame rate issues on PC but Ubisoft already said that they have a hotfix for that coming up soon
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SnarkKnight (@SnarkKnight11) reported@AkiraSoftFemboy Having a ***** fit at the 1st glitch you encounter on a game that was just released, and acting like new games shouldn’t have any on day one, doesn’t make you more relevant. Your video doesn’t make Ubisoft look bad, it just exposes you as an immature brat longing for attention.
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SpacedDuck (@GringoStarr2029) reported@IGN Look what happens when you make a game people want. Now watch what happens with @Ubisoft and the ******* Guillemot family when they take this momentum to focus on another dud live service game that will further bankrupt the company vs finally doing Splinter Cell.
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Terrell Thaddies (@TerrellThaddie1) reported1. Don't buy the DLC. It's not mandatory 2. No pop ups in question 3. Cutscenes capped at 30FPS is a glitch and they run at 60 FPS on console. 4. Runs great on Console 5. Ubisoft connect is preloaded if you have other AC games on your console. I'm having fun with the game
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Fábio Castro (@Fabiocastro185) reportedPlease, my dear friends, as soon as you can, fix the login on Ubisoft Connect, as it seems to be offline and I can't play my Assassin's Creed Black Flag. Thank you very much! @UbisoftSupport
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Thomas James (@rocky7586) reported@Sumrdream2023 @SrcasticGamer You can play every digital game that isn't a live service or always online game offline as well on PlayStation. Ubisoft isn't Sony. That's their issue if they didn't update like Sony did to let you play offline.
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SaltedCoffee (@coffee_sal) reported@NikTek Cutscenes are getting fixxed. Ubisoft posted about it, apperently its an issue with some set of settings
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MrMisterShot (@MrMisterShot) reported@imbratorX I think combat is better than most of the recent ubisoft entries but I felt animation repetitive that's the only problem I think that bothered me, but the rest is Peak.
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IV (@iv_sal1) reported@DoorJacque3701 @Ubisoft @assassinscreed I just closed ubi connect from task manager and it fixed it self. I have to admit I was over exaggerating here a bit but this reminded me of a problem that was a pain in the *** to deal with so I got mad lol
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拾贝人 (@heroic_ice) reported@SpawnYaardReply @FalconGamin All Chinese games from companies like Tencent and Netease have micro transactions. What's the issue there? They are much more successful game company than Ubisoft.
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Tea Cup (@TacticalTeaCup) reported@Ubisoft Ships featured topless female figureheads because sailors were superstitious. having a real woman on board was considered bad luck, a bare-breasted wooden statue was believed to calm weather. It was also an offering to appease male sea gods and guide the ship. Please fix
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Kuefey (@Kris2K5) reported@lost_faithin @Ordovick @MichaelDoesLife it is because instead of sending ubisoft a ticket about this he came to the internet to complain about such a non issue that will ruin 0 experiences
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JCarlos Mtz 💚🏳️🌈 (@JCarlos2193) reported@TheGameVerse It's @Ubisoft they don't do nothing to fix it. @Ubisoft it's 💩💩
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Cisco Roque III (@fenixrisingxl21) reported@DMC_Ryan @azurelacus I’d say glass half-full, glass half-empty. Yes, the layoffs are terrible. When you get to the point where you’re cutting 3,200 jobs in a year, that damn sure isn’t a win. However, when you couple that with removing multiple layers of management/authorization that don’t need to be there, and a recommitment to developing franchise installments that fans have been requesting for years, I take that as a win. My biggest issue with using three red lights to symbolize Xbox is that specific error signified a completely broken machine that couldn’t do anything. That’s not where Xbox is right now. The organization is still developing and publishing games, Game Pass is signing up external ‘heavy hitters’ (Persona 6), and the service seems to be partially recovering from whatever exodus took place last year. So, we’re not in Leslie Nielsen Nothing to See Here territory, but we’re not in Dumpster Fire Rolling Down the Street territory, either. If anything, I’d say we can use a Flashing Amber Traffic Light to denote slowing down, and being aware of what’s going on (which is where I’d put Ubisoft, EA, and maybe Sony’s software output). Not trying to be combative, but tired of the games enthusiast press constantly proclaiming “the sky is falling” when it comes to Xbox, so it can solely focus on the bad, while ignoring any good coming out of the decisions being made, and at least broadly acknowledging the things they don’t know, instead of spending weeks pontificating about which studios are going to be shut down (turns out none, but there were other downsizing decisions made). Thanks for taking the time to reply, sir!