Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	3 days ago
Guénange	Online Play	5 days ago
Chennai	Sign in	7 days ago
Craponne	Matchmaking	8 days ago
Berlin	Sign in	12 days ago
Brussels	Glitches	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CrockettSilverHand (@crockettSilver) reported 3 minutes ago

  @Sarrvatore Graphics weren’t really the biggest issue with Ubisoft games.

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  Don'tHateMeCauseImBeatiful (@TruthEducator76) reported 4 minutes ago

  @danno_omen Ehhhh considering almost 8k of them has no issue releasing digital only games I disagree. I think larian studio would. I think fromsoft would I think capcom kinda would Ubisoft? Lmfao they happy Bethesda? They get to remaster another game and charge more for skyrim.

• 
  Gonzo (@kiryukazuma2788) reported 6 minutes ago

  @assassinscreed Why did you fix the bug to play early on pc, are you ******* stupid Ubisoft?

• 
  Jayden (@ph9ntm) reported 7 minutes ago

  I AM PLAYING CHEATERS EVERY GAME PLEASE FIX UR ****!!!!! @Rainbow6Game @Ubisoft @UbisoftSupport

• 
  超高速情報道路 (@tobasiteuberman) reported 11 minutes ago

  @K__Med They can still be controlled without EVER needing a keyboard and mouse, Windows and PC games still **** the bed with this You don't need to login with EA/Ubisoft/Rockstar launchers, that's a huge win in consoles that I hate on PC Most importantly, any game you buy will run ok

• 
  WizardRheon🧙‍♂️ (@WizardRheon) reported 13 minutes ago

  @SenSanders The gaming industry needs jobs eliminated. In fact, the entire gaming industry needs a crash that makes 1983 look like a small vacation. EA and Ubisoft execs jumping out of windows level of crash.

• 
  Tommy D. (@dbrski_) reported 14 minutes ago

  @PlayStation That’s not a good decision. Just as live service games. Are you gonna be next Ubisoft or what?

• 
  TJ (@ttaz92) reported 14 minutes ago

  @Colteastwood Ubisoft classics is worthless to me lol. Their games go on sale for so cheap that it just makes sense to buy the ones you want instead of paying for them in a service

• 
  Jason Manu (@JasonManu75) reported 15 minutes ago

  @Amiga_Square No, you still don't understand the point. You think this is just about a game, or just about Ubisoft. The community has been talking about these issues for over a decade, and Ross has been aggressively pushing a legal attack for two years now. We've had discussions about these topics in huge detail. We know more about this than you. But you swan in at the 11th hour, pretend you have a deep thoughtful opinion on something you clearly don't understand and haven't researched, spout some regarded opinion, missing the point entirely, and then double-down when everybody calls you out. You need to stop digging the hole you're in. You don't understand the issue. You don't understand what SKG is trying to do. You don't understand the gigantic DRM disaster that's coming for all aspects of our lives, not just games but also cars and phones and computers in general. Because you have this ridiculous naive 1980s opinion that "physical media has statutory rights". Are you that naive? That's not how it works anymore. Even physical media has evolved from ownership to renting now. Our consumer rights have been annihilated and we're trying to save it. And you think you have a clever opinion? You don't.

• 
  Minty (@ItchyMinty) reported 17 minutes ago

  @PeterCoope8469 @longislandviper Cod day one isn't an issue, the inability to choose your perks is. Why are people paying £17 a month for Fortnite, Ubisoft classics and EA PLAY if they don't use them? Having the choice to remove them and add cod day one would serve customers better.

• 
  Haru47 ☭⃠ |🥀☠️ | ✂️💔| 🔩🧪|💉🍷新人ゲーム開発者 (@NotHaru47) reported 19 minutes ago

  Ubisoft be like "yeah we made a bunch of cool games using the Tom Clancy's license, let's not do that again and instead make live service slop"

• 
  Gareth Walker (@Revision_124c41) reported 19 minutes ago

  @BackseatNukist @myfortnitetakes @TheActMan_YT Ya an edge case, doesn't support your position, especially one that ubisoft is still in on going legal litigation over (as in their getting sued). Now let's talk about every other game. How many games have server access. not many. Square Enix can't just shut a server down and you lose access to FF7 Rebirth and FF16 or any of the other Square Enix games released in the last 5 years. now I get ubisoft likes playing those kinds of underhanded games, but you're conflating a single player offline game with a game with mangled server implementation in order to be a bad company. I don't know if you've noticed, ubisoft isn't doing so great right now and its largely because they keep pulling **** like this. Additionally I worked for ubisoft, I can tell you they know what they are doing isn't legal. Sometimes a scare tactic is all you need to get consumer compliance and reduce lawsuits. their words not mine. So no License are not revocable and EULA's aren't binding under the law to that extreme of they override consumer rights. Which we're seeing with The Crew. It's part of the reason why EA backed out of the same sour deal with Simcity over a decade ago. They tried the same ****, realized they had no legal right, and the game was already proven to work offline. EA is also in similar financial straights at the moment. Your presenting strawman arguments that don't even apply to the majority of games. If 80% of playstation games on disc install and play with no issue (which data shows they can) then your entire argument just falls apart. If they ban my PS5 with an illegal firmware update to target a specific game for example, well good luck trying to surpress that. Not only will your hardware get compromised with custom firmwares at a larger scale, but nothing is stopping that same person from getting an uncontaminated PS5 that is used or been sitting on a store shelf for the last 6 months to rectify the problem. Basically what you're suggesting is unenforceable nonsense. This idea of a License goes as far back as the NES. For generations gamers haven't had to worry about sony, nintendo, sega, 3do, microsoft, atari, or any other hardware manufacturer knocking at your door to disable your game, because that physical layer is their. The government isn't going to support such an action so good luck getting past the front door. "but teh internets" is not an excuse and not justification for you to be pulling "oh buts the eUlA", no that's just a lazy argument with no actual research being done behind it. Yes Ubisoft is a **** company and deserves every bit of hardship it gets, but their legal bindings and underhanded tactics is not justification for eliminating physical media under the false pretense that "you don't actually own the thing and they can take it away at any time".

• 
  Pochettino (@jugg_pochettino) reported 21 minutes ago

  @theGritter1 @JohnnyGaming9 The Crew was an ONLINE only game where servers were shut by Ubisoft, no licensing issues, try again

• 
  Assassin's Creed (@assassinscreed) reported 21 minutes ago

  @johnpaulthomps9 Are you able to restart Ubisoft Connect and let us know if the issue persists?

• 
  🏳️‍⚧️ R.I.P. LYDIATÁR (@volkmardeadguy) reported 22 minutes ago

  @basedgizmo @TheDougFiles Far cry 3 formula isn't terrible the issue is ubisoft usually

• 
  Velcro (@VelcroShoeLaces) reported 23 minutes ago

  @Megaflare08 @JessieStarTF Nobody seems to have an issue with basically every other major online account service that does it. Xbox does it. Nintendo does it. Google does it. Samsung does it. Ubisoft does it. EA does it. It's a cyber security decision. Sony doing it is to comply with EU law. Blame them.

• 
  ʍαℓeɳiα 🧁 (@cupcakeborne) reported 23 minutes ago

  @xj0nathan @TheHiddenOneAC Look I don't have any problem, Ubisoft is in a ****** position, because they kept releasing games repeating themselves with no clear passion or rushed. But you got a habbit of critizing Ubisoft whether they do good things or not. Comparing good things, mtx only brings negativity

• 
  Anthony (@Scrxbbz) reported 24 minutes ago

  @Ubisoft @Rainbow6Game fix your ******* **** bro, there should be no reason I get an abandon sanction for getting dossed out of a match multiple times, and still reconnecting every time. Get ******

• 
  Unbound_Selrahc (@Unbound_Selrahc) reported 25 minutes ago

  This feels like a distraction that people only just noticed. This isn’t a big problem, Ubisoft does a year on PC. If you haven’t used it in 3 years, you probably aren’t coming back, but it does suck to lose access to all your stuff. So we say it louder @Sony @PlayStation we want

• 
  Tiger Is Cool (@TigerIsCoo1) reported 27 minutes ago

  @Pirat_Nation The issue is I don’t even use half of what Game Pass offers. Fortnite is a waste. I already own every single Ubisoft game they offer of Ubisoft+. I keep Game Pass Ultimate cause I play PC games as well and I use cloud gaming a lot

• 
  kr.yptic (@KrypticR6_) reported 28 minutes ago

  .@Ubisoft FOCUS ON FIXING THE CHEATING ISSUE PLEASEEE. Siege should focus primarily on the cheater problem right now, **** balancing changes, **** events and new skins. I know it’s not that hard because ubi has done really good the last 2 seasons (for the most part) cheaters would get banned often and manuals were a thing.

• 
  Wojciech (@WojciechBrejnia) reported 29 minutes ago

  @Stevy_Kai @Pirat_Nation Wrong. It's not a monopoly — it's just that good. Every major competitor (Epic, GOG, Ubisoft, etc.) has tried and failed because Steam actually delivers a superior platform, better sales, and unmatched features. Calling users a 'braindead cult' because they prefer the best service is peak cope and salty nonsense lol.

• 
  brii (@briibtw) reported 32 minutes ago

  @azzyriax @Ubisoft @packrnnrs trying to paint this as helping fix behavior rather than angry and attention seeking. if you truly cared ab women's esports this would've been brought up first w who runs it not blasting messages on X for impressions. very weird the time to correct behavior is after u got **** on

• 
  Very Annoyed (@AnonSyri) reported 32 minutes ago

  @BenPhillip44103 That, however, is a consumer’s issue. Developers don’t give a damn about the player owns their games, and Steam is generally the best platform for them. Only the most predatory of large corporations like EA, Ubisoft and Activision-Blizzard opted to create their own storefronts—

• 
  Mark (@MarkMannX) reported 39 minutes ago

  @ChrisAvellone @ModernVintageG I still think someone like your team should be running Xbox since you guys generally have more of an understanding of the industry than a young outsider like Asha does. That and your team actually decades of industry experience VS Asha who's basically my age and seems to be an nepobaby AI bro. Mind you I have nothing against Asha, and I like that she's (hopefully) more open than Spencer's team was, but judging by the massive amount of layoffs with no follow up, either Phil Spencers team REALLY ****** things up by buying Activision and Bethesda, or Asha just doesn't know how the games industry works, both of which I can see as likely. Satya Nadella and Phil Spencer are more to blame than Asha. Mind you I don't think Spencer was evil, but rather I think Nadella has wanted to kill Xbox for years and Spencer had a toxic but positive mindset that allowed culture wars and wasteful spending to destroy the Xbox division. One of the dumbest things Spencer did under Xbox was not courting developers in 2019 when PlayStation canned Japan Studio and forced third parties to outright cancel games since Jim Ryan was a ******* idiot who had a personal dislike of Japanese games. Instead Nintendo and Valve took up those games and established new relationships with third party developers and made a **** ton of money because of it. Xbox could've easily put away the dumb virtue signaling **** on social media, and made a ton of money by taking these weird games made by talented developers and worked with them to bring more games to the platform. Instead Xbox is on the verge of death and now the industry suffers as a result. It wasn't the outright worst thing that Spencer did since that was buying Bethesda and Acitvision in favor of building in house talent, although it's part of the same systematic problems that Xbox had. Basically I think Spencer wasn't the right person for the job, since he couldn't reel in the people who needed to be reeled and hired the people who needed to be hired. Spencers problem was that he thought that he had an ultimited budget and could buy Acitvision, Bethesda, EA and Ubisoft while shutting down smaller studios like Tango even when they have hits because Call of Duty makes more money than Hi-Fi Rush even if Hi-Fi Rush cost a fraction to make. While forgetting that Satya was going to shut down Xbox when he took over. This isn't me being a hardcore sweaty gamergate chud, but rather understanding the industry and have the basic understanding that not every game is for everyone and that those that try to make every game into GTA are bound for failure. Sorry for the rant.

• 
  Sameer Khan (@SameerK86726851) reported 47 minutes ago

  @TimoTweetss But unfortunately came around the time when people really were fed up of the ubisoft formula . But personally never really had a problem with that formula .

• 
  Golden Egel (@EgelZahav) reported 50 minutes ago

  @GamingTech_HDR @YouTube Let Ubisoft know so they can fix the black level raise on consoles

• 
  AMIR FAIQ AMIN (@RunninFatboy) reported 50 minutes ago

  we so tired of @Ubisoft bullshits years after years same retarded problems

• 
  MidgetGoneWild1 (@Jeremy89254601) reported 52 minutes ago

  @Ubisoft is prioritizing PC over console for the next upcoming season when it comes to cheaters using recoil scripts, when console is a lot more affected by this issue; so why the hell do console players have to suffer another season with players using recoil scripts? 🙄

• 
  vi­­­l­al­ik­.­­­­­e­­­th­ (@vitality_ik) reported 57 minutes ago

  @Ubisoft I CANT LOGIN TO UBISOFT CONNECT! REPLY MY EMAIL UBISOFT!