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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 71% Sign in (71%)
  • 16% Online Play (16%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Maracaibo Sign in 2 days ago
Soacha Sign in 4 days ago
Nice Sign in 5 days ago
Brasília Sign in 5 days ago
Fort Plain Online Play 7 days ago
Greater Noida Game Crash 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • DeathLordStrong
    Dylan (Dill the Pickle) 🇺🇸 🎮 (@DeathLordStrong) reported

    @mcquack306 Honestly it’s always a risk when buying digital from consoles when it comes to DRM. There’s also a chance of DRM being an issue on handheld PCs like the steamdeck some games especially when dealing with Ubisoft, EA, 2K and others you’ll get slapped with DRM issues.

  • Franz3400M
    Franz3400 (@Franz3400M) reported

    @UbisoftSupport @UbisoftLatam @Ubisoft Hello, I'm having a problem with my Ubisoft account. I try to log in, but it says my account is suspended due to multiple failed attempts. I only tried once and entered the correct password.

  • 2Wireg
    Dark ties Yakuza (@2Wireg) reported

    @AdamReid1593771 @DestinLegarie Are you retarded? They added ubisoft plus games to the service thats 7.99 a month fortnite crew 11.99 a month thats 21 dollars in extra service for 3 bucks over the old price weather you use them or not doesnt matter but you are flat out lying because you are retarded

  • Skriptile1
    Freedom Enjoyer (@Skriptile1) reported

    @UbisoftSupport @Steam Why u blaming Steam? when 99% of the issues come from your stupid UPlay launcher and denuvo. the ******* nerve to tweet this...

  • buhhhryan
    Buhhhryan (@buhhhryan) reported

    @herakleitos137 @KianErfaan Ya i ran into big problems when like gamepass included ubisoft games but then i had to log into an ubisoft account and was having trouble. It's really a pain. Wish more vendors also just sold direct

  • BrandonLynMay
    Brandon May (@BrandonLynMay) reported

    What the crap, @Ubisoft. My 10 yo kid wanted to play the new Crew game with me. @TUbisoft . Needed parental consent. Okay, no problem. I had to take pictures of my ID, okay. Then they wanted my credit card, uh, okay. And then they wanted to scan my face and send to some third party company I’ve never heard of. All to just verify MY age. All this AFTER I’d already revived his consent email, logged into my account to verify me. And then setup his profile. No thanks. I closed my browser and told my kid he can’t play. What the heck?

  • _Nathan_Jensen
    Nathan Jensen (@_Nathan_Jensen) reported

    @GPrime85 This is a huge issue where people who claim to want better media also refuse to pay for it. Disney, Ubisoft, and Random House may be ideological, but they also follow incentives.

  • Glentondalej
    Garo (@Glentondalej) reported

    @UbisoftSupport ....hi ubisoft as a longtime player 11 years/ why am I having such a hard time signing in to play my games, it is starting to make me not want to spend my money with you, And I cant even send a support request because I cant login even knowing my login is right

  • enviR6riyl
    enviZERA (@enviR6riyl) reported

    nvm make it 7 hours @Ubisoft please fix ur ******* cheaters and servers

  • NateOrb
    Nathan (@NateOrb) reported

    this gotta be libel lmao the problem is literally just uplay and ubisofts dogshit update systems game side

  • Eldowzo1
    Hank Scorpio (@Eldowzo1) reported

    @rpwbrowne @andreadominic @petrosbountis This isn't a solely GP problem, do you feel the same about EA's sub service or Ubisoft sub service ? Or is it just specifically GP you take issue with?

  • chris14158492
    Chris Baillie (@chris14158492) reported

    @UbiMassive @Ubisoft two years I've been reporting this issue. Two years you've sat around and done **** all to fix it

  • BraidzMCau
    Braidz (@BraidzMCau) reported

    @Skillful__ @msq_dev @xShephardx Issue is if you want the open world to be truly open to you, you need to push through the chore of a main and side quests. Its one big 250hr tutorial like a Ubisoft game on steroids.

  • imbratorX
    BRATOR (@imbratorX) reported

    @NikTek The game honestly looks fantastic. It scratches an itch I forgot I had for this game. When it launched, the downgraded visuals from the E3 demo were something I had an issue with. Now it's like Ubisoft delivered on the full vision.

  • JUSTLochlan
    JUSTLochlan (@JUSTLochlan) reported

    @legpits @Sweetzluf @Zizoplays1 Oh yeah I heard about that and almost did that solution before the mod but hated the idea of needing to change something like that for a simple reason that Ubisoft could fix themselves

  • N0Sign0fSanity
    Johnny (@N0Sign0fSanity) reported

    @RinoTheBouncer We are fighting with swords but they cannot dismember? FIX THIS, @Ubisoft @thatjustinng! The game is already rated M!

  • _jackavxryy
    Jack Avery (@_jackavxryy) reported

    @Ubisoft Fix my R6 account I have bought the game, level 50+ and have 20+ of attackers and defenders and still cannot play ranked. I’ve tried your case system and they aren’t replying, I have had it open for a month. Fix my account

  • unchained_hound
    🔞LORITO ENLOKADO (@unchained_hound) reported

    Spindle and Glitch have more in common with Devolver Digital than they do with Toby Fox or Ubisoft.

  • solid_mcavoy
    Shaun (@solid_mcavoy) reported

    Starlink is kinda good! Sure it has that ubisoft problem where in the first hour you'll see what you'll be repeating for the next 100 hours. Plus...it has the toys to life problem which you have to spend actual money on the weapons you use, but other than that it's alright!

  • 0nikamo
    0ni (@0nikamo) reported

    @ValyrianFPS @Ubisoft Ubisoft Connect saves login token like any other service challenge IMPOSSIBLE

  • WastedSorrow_
    WastedSorrow (@WastedSorrow_) reported

    @Ubisoft @R6esports Things like this continuously happening at events held in the US should really lead to a ban of hosting majors especially under the current administration. Every US event is always accompanied by visa issues and its harming the scene and killing competition

  • Ramattra___
    𝐑𝐀𝐌𝐀𝐓𝐓𝐑𝐀 (@Ramattra___) reported

    @InsiderGamingIG XDefiant was a great game that Ubisoft shut down too quickly. The game's “issues” weren’t insurmountable. Ubisoft could have waited until S3/4 before making such a final decision. Stop everything before even the end of S2 and the most anticipated S3 was a stupid move.

  • Cash_Banooca276
    Cash_Banooca (@Cash_Banooca276) reported

    @GloryJirat @RohanKarMooN EA desktop is reasonably unintrusive nowadays, Ubisoft Connect STILL pops up on the foreground, makes you sign in, checks for updates, cloud syncs seperately from steam, and THEN launches the game

  • AshenOne38286
    Daichi (@AshenOne38286) reported

    IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.

  • Skillswitch1
    GOJI Skillswitch (@Skillswitch1) reported

    Hey @Xbox it would be great if I could download games that are from @Ubisoft without having to sync accounts and such without having as many issues as I do have. I tried creating a whole new account with Ubisoft, and it keeps denying it despite all information is correct. I cannot download any games from Ubisoft. EA games don't have these problems.

  • benKompeter
    Kompeter (@benKompeter) reported

    @lichqueenie @UbisoftSupport @Steam I tried to play Far Cry 3 but it kept crashing constantly. Ubisoft launcher was the issue and best way to fix it was pirating it because it avoids ubi launcher lol

  • sarcastic_gujju
    Renish Siyodia (@sarcastic_gujju) reported

    Day 2 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

  • Visuljkoo
    Visuljko (@Visuljkoo) reported

    @advent_agent It's a problem because ER has like 50 unique bosses and then stretches that to 165. And the reason for that is cause Fromsoft needed to do so to fill out the map Which is yet another problem that stems from the map size of the game. Ubisoft design

  • Nuave7
    nuave (@Nuave7) reported

    Ubisoft **** talking Steam is so funny. Because this isn't a common problem with Steam games AT ALL. It's only a problem with Ubisoft games because they force their own 3rd Party Launcher that fails to launch half the time.

  • MittenThree
    Mitten3 (@MittenThree) reported

    @TheHiddenOneAC Modern day story is not the problem but how Ubisoft manage it. The problem is that when you are outside the animus you do parkour or you explore a small area making people think that this part are tedious. They need to change how they manage it.