Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (71%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Puteaux	Sign in	12 hours ago
Voreppe	Matchmaking	16 hours ago
Brisbane	Sign in	16 hours ago
Épernay	Glitches	16 hours ago
Lillers	Sign in	16 hours ago
La Baule-Escoublac	Sign in	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Crew Motorfest (@TheCrewGame) reported 1 minute ago

  @JimsterSeventy1 EU store is showing them for me, so I'd suggest contacting Ubisoft Support for them to take a look. The issue is resolved on our end 🙏

• 
  BikiniBodhi 🇸🇪❤️🇺🇦 (@BikiniBodhi) reported 3 minutes ago

  @flawed_has_been Regardless, it boils down to ubisoft to do their due diligence after a report happens, reporting is one thing, actually enforcing something despite lack of evidence is the problem.

• 
  Bosrel (@BosrelPlays) reported 5 minutes ago

  @thegameawards I’m most hoping that there are ZERO live service games announced. In all seriousness, Physint, Intetstellar, KOTOR, Fate of the Old Republic, Faye a GoW story, Uncharted revival, the demise of Ubisoft, Darksiders 4, new Tales of/Trails/Ys/Star Ocean

• 
  Chris Baillie (@chris14158492) reported 11 minutes ago

  @TheDivisionGame "here at ubisoft we take pride in wasting people's time. That's why we have refused to fix the rifle audio bug for two years, and consistently ensure when we do maintenance we don't check things properly prompting more unscheduled maintenances. We just love wasting time"

• 
  aisha (@spinelessaisha) reported 12 minutes ago

  @finitecrystal i do have my problems with ubisoft game but i don't think my problme is "they're following the same formula that made far cry 3 good" bc i dont' even like far cry 3 myself

• 
  MyMaryJane🇺🇸 (@Jaucy3) reported 16 minutes ago

  @UbisoftSupport I’m trying to link my old PSN to the Ubisoft account I’m currently using. I opened a ticket to resolve the issue but I read I can try tweeting at you guys to help me speed it up past the possible 2-3 days

• 
  Jack Avery (@_jackavxryy) reported 22 minutes ago

  @Ubisoft Fix my R6 account I have bought the game, level 50+ and have 20+ of attackers and defenders and still cannot play ranked. I’ve tried your case system and they aren’t replying, I have had it open for a month. Fix my account

• 
  Drax Solutions (@Drax_Solution) reported 27 minutes ago

  @Souls_Black09 @UbisoftSupport Hello send a dm 📥 I help you fix your Ubisoft account

• 
  Jonesy 👽 (@Jonesyspacecat) reported 28 minutes ago

  @RgjRunner @Ubisoft_UK @Ubisoft I've had no issues on my Xbox so far

• 
  vaeyn™ (@vaeynheart) reported 29 minutes ago

  @king_of_games34 @SnickDrag disagree, there are live service titles such as R6S and FH that are ran by ******* UBISOFT of all people that are 10+ years old and only require 1 purchase of the game. FFXIV needs to not have a stupid, gacha-tier overpriced cash shop AND a subscription just to experience mid

• 
  eA asuno (@asunoaim) reported 29 minutes ago

  @Chhesto @LZqAIM Bro if this happens I will cry maybe. It was also mostly due to issues taking too long to fix due to the engine they used and ubisoft not funding the project well enough. Mark Rubin always listened and the devs clearly did too imo but they weren‘t given the time to refine the build on that engine that they needed

• 
  Mikael (@mkrnbk) reported 30 minutes ago

  Once again #Ubisoft fails. New client app gets installed, starts up then login no longer works. Btw, login to website also appears down, so probly not just the client app? That's my holiday gaming going to other games.

• 
  Daichi (@AshenOne38286) reported 30 minutes ago

  IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.

• 
  Kremthing (@kremthing) reported 31 minutes ago

  @LavenderGhast The wost combination of EA and Ubisoft? That's a bit hyperbolic. I don't recall Nintendo purchasing studios only to dissolve them. Nintendo's biggest problem is that their stuff is too expensive.

• 
  YoRHa_2B (@The_YoRHa_2B) reported 33 minutes ago

  @Ubisoft @UbisoftSupport Quit updating Old Games like Wildlands! I mean you can't even do the responsible thing of stating what you're updating anwyays. So tell me what was updated! What Bugs and Issues did you fix?

• 
  Dustin Holmes (@DarkDustinh) reported 33 minutes ago

  @Ubisoft MONEY HUNGRY COMPANY Quit ignoring your community, fix the r6 marketplace it's been down for 4 months you lazy rich developers. Multi-billion dollar company For what? Small Indie games do it better than you. Get off your ahh and get to work. Pathetic company & devs.

• 
  Gunnar_LeBarbare (@gunnar4129) reported 33 minutes ago

  @UbisoftSupport Can not login to ubisoft connect, ****

• 
  SpotZet (@SpotZet) reported 34 minutes ago

  @WolvesEsports Thanks to Ubisoft for their terrible management. They've denied visas to many players. You esports teams are the ones who should unite to improve the game and its management. But since only you are affected, other teams don't care. Siege's biggest problem is its lack of empathy.

• 
  ikatnayop (@ikatnayop) reported 34 minutes ago

  @nacaradiohead @LookAtMyMeat1 Agreed. Sad but true. But they’ve started to pay the price for their stupidity aka ubisoft. Only problem is Fromsoftware is a Japanese/eastern studio :d

• 
  jurídico lilith (@arthur_url1986) reported 35 minutes ago

  @uppindowners_ @ItsLazBoi fr, AC's biggest issue is how split its fanbase is (specially after the RPGs). Imo its why the quality and features are so inconsistent with every game, because every Ubisoft division working on them is trying to please a different side of the fanbase with each title

• 
  Buhhhryan (@buhhhryan) reported 36 minutes ago

  @herakleitos137 @KianErfaan Ya i ran into big problems when like gamepass included ubisoft games but then i had to log into an ubisoft account and was having trouble. It's really a pain. Wish more vendors also just sold direct

• 
  Renish Siyodia (@sarcastic_gujju) reported 36 minutes ago

  Day 3 & 4(I forgot yesterday) of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

• 
  Jan Vojtěch Hergesel (@janhergesel) reported 40 minutes ago

  @TheHiddenOneAC I think the problem with the story in Black Flag now is it was still about Juno. And we all know how "amazingly" Ubisoft handled that, right?

• 
  Tatan (@Tatan3392) reported 42 minutes ago

  @sixo24breezo @AnaAnsan3 @Ps5Prophet22345 First party, EA and Ubisoft games, plus Microsoft has like 40 studios so there are tons of first party games, and gamepass essential has like 50+ games you "keep" and most are not random games. (You have to keep paying the service just like PS plus)

• 
  Enstell (@enstell_) reported 46 minutes ago

  @Pirat_Nation Ubisoft is not learning from their mistakes once again. With multiplayer games such as XDefiant and Hyper Scape failing due to various issues, another game will drag them further into the abyss.

• 
  MegamanNG (@MegamanRA) reported 48 minutes ago

  @Patbacknitro @ChristinaTasty It is but Ubisoft had their own problems

• 
  Picotrek (@picotrek) reported 48 minutes ago

  @Kirby0Louise You just have to install the Store Launcher to play. Ubisoft shoulda did it first tbh. At least not tied to a sub service lol.

• 
  Jane Tho (@stfupuii) reported 49 minutes ago

  @Royal_Penguinxx Hey royal can you please tell Ubisoft to fix their load outs. Mozzie glaz echo and vigil mute always change their secondary after like 3 log ins.

• 
  Master of Controversy (@THe0GAmer) reported 54 minutes ago

  @PlayStation Adding a 2 year old broken flop to ps plus is not a win it is ubisoft begging for scraps after their star wars disaster

• 
  Oliver Darko (@oliver_drk) reported 57 minutes ago

  Multiplatform is not a silver bullet. Otherwise Ubisoft and Embracer wouldn't be in trouble.