Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (65%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (5%)
- Game Crash (3%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Glitches | 3 days ago |
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Sign in | 4 days ago |
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Online Play | 8 days ago |
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Sign in | 8 days ago |
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Online Play | 8 days ago |
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Glitches | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Tomasz Szumik (@t_szumik) reportedIt’s not dumb is called competition. It’s like complaining that Walmart has monopoly because if you want something they don’t provide you need to go to Target. If Sony wants my money they need to keep me happy because there are viable alternatives. PC variety is held by Fortnite and COD. But I’m sure Epic and Activision can provide you with service that can rival that of Steam👍 The Xbox app for PC is ****(I know I’m using it for GP) and it’s not like Uplay or Origins are doing something good (if they are still around). That leaves you with GoG and I’m sure they have infrastructure to support 200 million users switching over from Steam👍 your competition exists on paper while Xbox and Switch 2 are both viable platforms to move to (and you can easily get all of them and still have some money leftover compared to the price of top end PC). More I read on Steam the more I’m concerned how were they allowed to grab such a hold over the market. Only makes me more convinced we need some sort of legislation to stop monopolies like that to ever happen.
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𝕸𝖔𝖗𝖌𝖆𝖓 𝕷𝖆𝖓𝖈𝖆𝖘𝖙𝖊𝖗 (@Lancaster_1899) reported@ObligedUniform @CultureCrave Problem is they don't determine what other publishers charge, now their first party title completely agree, but to hold them accountable for say Rockstar, or Ubisoft charging $80+ dollars is delusional at best.
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America FIRST. 🇺🇲🇺🇸🇺🇸 (@Maximus0314) reported@OverlordTenji To each their own but the modern day story was always the worst thing about the AC games. Most people hated it. Ubisoft was smart to kill it off. The problem with the AC series is that the games got super boring and repetitive. Going woke was an added turn off for many fans.
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KillerZ x Ace (@ChesronKocsis) reported@digitalfoundry The problem is the fact that you still have to use Ubisoft Connect (which is a terrible launcher which does not even remember your login details). I want to play those game using the Xbox PC app so I can earn Xbox achievements and benefit from cross saves and Play Anywhere.
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iampowlly (@iampowlly) reportedUbisoft fix your broken game that just came out and shut ******** up!
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Shimery (@ery_shim) reported@TimoTweetss i dont think that the absence of a main character is the main problem. the universe and the story was bad. you can't do an harsh dystopian universe where you play a resistance. with the ubisoft classic mindset that don't want to put restriction on player.
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Rei Tsukino ☕️Coffee Cat☕️ (@ReiTVT) reported@Dexerto Of course he's going to say that. Never mind it was Ubisoft who put the DRM and physical media issue on the map for normies with The Crew's shut down.
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Acrasia 🍉 (@acrasiavfx) reported@acidgaming55 The problem is, there's no other game that actually rivals the Arcade Shooter genre. Battlefield has always been the closest contender, but it doesn't have the same smaller map/rush down feel COD used to have. XDefiant was so close, but Ubisoft and their devs killed it.
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Tommy Gustafsson (@swecruze) reported@Ubisoft I’m on PS5 btw, fix this. The parkour needs a big overhaul to, Edward doesn't grab edges and jumps in the wrong direction every now and then.
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bkairl18 (@kairl_brandon) reported@Ubisoft @UbisoftSupport plz fix Ur damn game and anti-cheat like ****. The amount of cheaters is ruining the game and not making it enjoyable anymore, the whole ranked system is ****** and messed up. DO SOMETHING ABOUT IT
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Thinker (@OscarTheAccuser) reported@Battlefield Fix yo game Ubisoft
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Dagger 323 (@dagger323) reported@GreatestGMTedT @XboxArchives True. But I liked what Vegas and Vegas 2 brought to the table. They weren't as challenging as Raven Shield but they were more approachable and immersive while still having core tactical gameplay elements and a plethora of customization. Siege was a complete travesty compared to them and is nothing more than "live service" slop that Ubisoft still continues milking dry.
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ThaSwampDonkey (@ThaSwampDonkey) reported@Ubisoft @UbisoftSupport @GhostRecon are there any plans to fix the infinite loading screen for Wildlands on PC? This is a major problem folks are having with newer PC’s. We can’t launch the game. Tons of comments on Steam, Reddit, forums, YouTube about this issue. Yall went dark
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Queen Mordred (@QueenMordred360) reported@JezCorden I’ve been enjoying Assassins creed odyssey through gamepass and Ubisoft connect on my Xbox Ally X unlucky it’s not working for you
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Adriano (@Adriano62110991) reported@ForHonorGame @Ubisoft Ubisoft store. The DLC appears in my Steam library, and I can launch the game normally through Steam. However, once I'm in-game, Arakure is still locked as if I don't own the DLC. Could you please look into this or let me know if there's anything I can do to fix it? Thank you!
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Dagger 323 (@dagger323) reported@CiaranOM4 @XboxArchives Just because it had some tactical parallels doesn't make it worthy of any praise. It's literally a PVP-only online shooter and completely omitted the vast majority of the features present in previous Rainbow Six games. Not to mention it's been Ubisoft's live service cash cow for almost 11 years running while they just lazily abandon any desire of making a quality entry into the series again that's worthy of the likes of Vegas 2. Calling it slop is fitting.
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Max (@Max81101137) reported@DanMontgomery87 @IGN Just saying I’m not buying any PS game ever again - or console, or bothering to fix my 4 broken Dualsense… or CERTAINLY not buying any Ubisoft game minus Rayman… but you already don’t own any digital game purchased on Steam, stores… even some physical games aren’t owned.
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makiotto (@Maki0tto) reported@RavenMentore Unity will forever be the most Assassins Creed Assassins Creed game. It was a massive step up from the Ezio trilogy. But Ubisoft took a sharp lateral turn and conformed to the high praise and cash grab of High Fantasy Rpg, live service type gaming which altered AC indefinitely.
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. (@Silva_costa_07) reported@TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
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Chris (@Dude_Largepants) reportedMaybe it was a post outage dickup, but late last night a lot of my Ubisoft games were showing up as Play Anywhere titles. They're not showing up on the app but they were on my Xbox and Ally X.
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Igor (@Silva_costa_07) reported@NikTek When Ubisoft included a lot of NPCs and the game launched broken with FPS drops, you guys bashed the company—so they never did it again.
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Alex (@FaultyR6) reported@SynthPotato Ubisoft is worse now than it has been they don’t know how to make a good story let alone fix their mistakes they just make more. Handful of AC games should’ve been a separate IP and they should’ve continued the original planned story for sure
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LEWR6 メ𝟶 (@afterhoursLEW) reportedDMR IN SIEGE ARE BROKENNN FIX THEM @Ubisoft @Rainbow6Game
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RadVibe Gaming (@RadvibeGaming) reportedI am just so impressed with @Ubisoft with how they are so creative with bugs. On stream today I got stuck in game where I am not able to access map and leave the area. The only fix is to restart from old save which in my case is several missions prior. #gaming @assassinscreed
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pacman (@l_pachl) reported@Ubisoft When is the hdr getting fixed ? It's way to dark,it's the only game where even turning max luminance and exposure up doesn't help and completely ruins the graphics. Hoping for a fix so I can enjoy playing. Im just waiting for the game to get some patches and fixes before playing
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Parris (@vicious696) reported@cyntheticss @Ubisoft you have a problem
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RJTHEGAME (@RockyWhu) reportedSteam certainly but even Gog, EPIC etc hardly ever goes down and Sonys digital library is nowhere near Valves for security, stability or prices Ubisoft I've had issues with mostly but that's it on PC If Sony want to force Digital only worldwide then they need too improve their service
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Prophet of providing providence (@Telepathic_hman) reportedThe cutscenes need to be locked 60fps, film grain and chromatic aberration disabled and then you got an INCREDIBLE beautiful game then, Ubisoft and EA have fixed these issues or had them on toggles at launches even
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Christian Murphy (@ChristianMurp04) reportedFOR THE LOVE OF GOD UBISOFT FIX CHEATING ON CONSOLE
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Gacha Slave #44744483 (@Gearfist0) reported@fxmnryn Their response is, "I'm trying to fix the lack of your money in my wallet." This is the type of bs that gets Ubisoft and EA voted as worst company of the year in video games.