Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (16%)
• Glitches (11%)
• Matchmaking (5%)
• Game Crash (4%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Colombes	Matchmaking	2 days ago
Mantes-la-Jolie	Online Play	4 days ago
Mulhouse	Sign in	6 days ago
Brussels	Sign in	6 days ago
Amane Aït Oussa	Sign in	8 days ago
Lorient	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eyece Cold Chilln' (@EyecedColdChiln) reported 1 minute ago

  @XBOXTIMDOG You're right. PS Plus has hundreds more games, more hit titles, factual superior game streaming service, been had Ubisoft Cassics without an extra charge for it. Sony always been the best.

• 
  lee robinson (@leerobi08433142) reported 4 minutes ago

  @BeatriceTavon Also, Ubisoft became obsessed with the RPGs because of how massively successful origins was, the problem was that Ubisoft focused exclusively on the gameplay and bloated exploration and overlooked everything that actually made origins and assassins creed as a whole great.

• 
  ✨PLUS ULTRA ✨ (@EliteGameDrops) reported 5 minutes ago

  What have you guys done having the same issue 😭😭😭 @Ubisoft @assassinscreed

• 
  The real Mark Eff (@EternalDragonX2) reported 5 minutes ago

  @zacczacci @JayShockblast Have you ever played a Ubisoft game near launch? They literally ALL have issues.

• 
  Omni (@Uhohhhsis) reported 6 minutes ago

  @assassinscreed @30Posted What? Your highest upvoted issue has gotten no acknowledgment. You released a patch right before the weekend making it unplayable for Ubisoft Connect PC players. Please check the forums

• 
  Provideniya (@ProviD_) reported 6 minutes ago

  @TheTrueSealYT IF (and that's a gigantic "if") Ubisoft had anything else than money on their minds, they'd do an actual remake - just update the graphics and fix the bugs that were left behind. A faithful AC1 v2.0 OFC this isn't the case and were getting some slop upgrade with gun mechanics.

• 
  The Drunken Quarian (@DrunkenQuarian) reported 11 minutes ago

  Good! And it should expand to publishers like Activision, Ubisoft, and Bethesda who keep releasing physical games that are broken or nothing but licenses with no actual data on the disc. This **** should have been called out nearly a decade ago, and better late than never.

• 
  ImNotAVirus (@ImNotAV1rus) reported 13 minutes ago

  @gpt_alex I did, in fact, choose my words carefully: IF the startup takes off, the potential is much much higher than a 9-5 job But you know it's the same in your case: you're talking about stock appreciation + the POTENTIAL bonuses except that those aren't guaranteed in every company either. And your stock can also crash and do like -90% in few months, as was the case with companies like Ubisoft or Atos SE Factually speaking, you're more likely to make money with a 9-5 job yes, that's true. However, it's absolutely false to say that, over the same amount of time, having a 9-5 job makes you earn more money

• 
  Ramiro Figueiredo 🇧🇷 🇺🇸 (@EuSouRamiro) reported 14 minutes ago

  @Raven_Crank Problems with it.. 1- it's Ubisoft 2- generic graphics and world 3- exploration seems like a chore 4- it's Ubisoft

• 
  BeoBearKun (@BeoBearKun16) reported 16 minutes ago

  @UbisoftSupport There is an issue with ubisoft+ subscription connectivity with xbox. It does not recognise my subscription

• 
  nash (@ardennashh) reported 17 minutes ago

  @Ubisoft @Rainbow6Game I KNOW YALL SEE THEM CRASH REPORTS. FIX THE ******* GAME BEFORE I TAKE THAT TRIP. THERE IS NO REASON MY GAME SHOULD CRASH TWICE EVERY GAME.

• 
  Ruro (@RURON1N) reported 21 minutes ago

  @TorinTnT @TeddyShinobi @JakeSucky West of the east, it's an issue in Europe too, Ubisoft is a European company after all.

• 
  shzwnn (@teuxaa) reported 22 minutes ago

  @rensela @Cloud9 @Ubisoft Im waiting for your proof then. And stop DDoS when you loose next time

• 
  TurnedAgainst aka “TA” (@turnedagainst) reported 22 minutes ago

  @Ubisoft You got a rare W with Assassin's Creed Black Flag Resynced. And idk how you did it but frame gen has barely any noticeable latency issues! You could double down on the dubs by adding a mp ship combat n bring back the AC mp modes!! Or a watchdogs invasion style mode!

• 
  David (@Uhohhhsis) reported 24 minutes ago

  @assassinscreed If you don’t fix the Ubisoft connect pc issue when you try to parkour in major cities I will never play a Ubi game again. Most highest voted issue in forums and NOTHING. It was perfect and then you ruined it.

• 
  rensela (@rensela) reported 24 minutes ago

  @teuxaa @Cloud9 @Ubisoft buddy, stats dont mean ****, hes using AI aimbot and wall banging me. we also have a random on are team and we dont ddos sooooo add it up

• 
  Chris Cave (@Chrissx_x) reported 24 minutes ago

  @beyond_fps you know you never hear about Ubisoft leadership/devs complain about their subscription service when they offer a more damaging model.👀

• 
  Synth Potato🥔 (@SynthPotato) reported 25 minutes ago

  Three things Assassin's Creed needs to fix as a franchise, in order to be truly back to form: 1 - Procedurally Generated cutscenes: Ubisoft has relied on cutscenes that have no emotion, no proper motion capture for far too long. This style of cutscene has been a stain on every single Assassin's Creed since Odyssey, utterly ruining the presentation of any quest they are used in. Black Flag Resynced is getting across the board praise for how amazing the cutscenes from the original look in the remake, and is getting across the board criticism for how much of a step down these procedurally generated cutscenes are in the new content, it is actual whiplash when old cutscenes sometimes transition into these. Going forward, this system needs to go entirely. It is okay to use this system in side quests in a huge RPG but it is absolutely NOT okay for the bulk of the main quest to have these, let alone in a non-RPG game like Black Flag. Especially when developers like CD Projekt Red and Warhorse Studios are making incredible cutscenes for both their main and side quests in arguably much bigger RPGs than Ubisoft's. Ubisoft needs to start delivering AAA level cutscenes again, this is a corner cut that simply cannot go on anymore. 2 - Writing: Assassin's Creed used to be a leader in storytelling in the gaming industry, now it's hard to even take their stories seriously. A company as big as Ubisoft NEEDS to start putting more experienced, truly great writers on their projects. It's pretty much a consensus now that Black Flag Resynced's new content is clearly written differently, and worse than the original game's content. There should not be this level of quality difference between old and new Ubisoft. Ubisoft currently has Darby McDevitt as their only truly recognizable writer that we all know continues to deliver great material, but it is simply not enough for a company as big as Ubisoft to only have 1 truly notable writer and the rest of the writing to be so mediocre. This is a major aspect that will continue to hold back their games from being considered truly great if it is continued. Hire better writers, make storytelling a central piece of these games again. 3 - Non-linear storytelling and the Target Board: Recent Assassin's Creed games has adopted a non-linear style of storytelling where main quests suddenly gives you the freedom to go after any target out of a list of targets in any order. This is a huge issue because it means there can be no character development for the entire middle portion of the game, these stories are being forced into entirely eliminating character development, recurring side casts and any sense of progression in order to accommodate for the fact that the player can go through the main quest in any order. Naoe could not experience a life-changing event in one quest because the story HAS to accommodate for the fact that you can do these quests in any order, therefore every character in Shadows is static throughout the entire game. Non-linear storytelling has to be entirely stripped out of this franchise going forward. Black Flag Resynced is all the proof you need that writing stories in a linear order makes a huge difference in how you write these games, it used to allow Ubisoft to have these games take place over the course of years, slowly developing and aging their protagonists and side cast through the story. Making them truly satisfying tales. Now, they are just boring target cleanups with small stories that don't connect to each other until the final act, where the story can finally move forward for like an hour before it wraps up. Overall, Ubisoft's issues have stopped being gameplay. I think everyone who's played Shadows and Black Flag Resynced agrees that the gameplay of this franchise is in a good state, especially Black Flag in terms of non-RPG gameplay. The main issue remains storytelling and presentation, once that is fixed, I truly believe that Assassin's Creed and Ubisoft as a whole will been seen in a positive light again by everyone. The ball right now is in the hands of Ubisoft Montreal with Assassin's Creed Hexe, if that game doesn't work out, I really think interest in new games from AC will simply end. And all that will be left is remakes. So I truly hope Hexe nails it.

• 
  RD (@Dzakatao809) reported 27 minutes ago

  @Ubisoft I know these new players don’t care about games anymore but real players do. Please fix Ac black flag and bring all the original animations hidden blade combat, fist fight combat, double sword assassinations, taking weapons from enemies ect. Only way we’ll get the game

• 
  𝙅𝙋𝙂 (@JPGphotogame) reported 28 minutes ago

  I really appreciate it if more players could help about AC Black Flag state on PC. I'm not the only one experiencing these issues, many players are reporting the same problems and Ubisoft hasn't acknowledged them or made any about it.

• 
  RM's Gallery of PLAY (@GalleryOfPLAY) reported 28 minutes ago

  Yup, with DLC, it took me around 260 hours to beat. It’s also the most bloated game in the series with the most repetitive content. Many people will champion it as the best in the series or in the RPG series, but I’m think it’s some weird nostalgia or a similar attachment that people got to specific things during a period like the pandemic lockdowns. I found it to be uninspired and watered down. I played it out of inertia. I kinda regret I did. I should take better care of what I put my time into. The only redeeming aspect was the DLC that puts you in the midst if an actual ISU civilisation. It’s the only and most direct ISU content the series has ever received, but even that got repetitive and boring fast. The problem with Ubisoft games is they show everything the game has to offer in the first 10-15 hours. By then you figure out how many of each activities, power ups, colletibles, etc. are and you can easily figure out the game can’t have any gameplay changing surprises, because itms strictly confined in these aspects.

• 
  Reetoban Chakraborty (@RitzDesmond) reported 28 minutes ago

  @beebomgaming @Ubisoft No they are not. This is just a remake. The next IP they will again screw it up with some stupid live service that nobody wants.

• 
  Gaming_Sage Chris (@Gamer_chris78) reported 28 minutes ago

  @UbisoftSupport @Ubisoft can you please fix Assassin's creed shadows on steam already ? The texture barely load, the cutscenes keep pausing not to mention the recent patch made everything lag even worse.

• 
  Ajay77 (@IdekFr0101) reported 29 minutes ago

  @Rainbow6Game To anyone who sees this, if you have an Elite series 2 controller on Xbox turn it off and connect an original Xbox controller, switch back to console lobbies and then reconnect the elite series 2 controller. @Ubisoft @Rainbow6Game where ******** is the fix bro? 2 days now

• 
  L0CKE (@L0CKEval) reported 31 minutes ago

  holy ******* ****.... @Ubisoft this is unacceptable. the game is COMPLETELY UNPLAYABLE. typical ubislop dogshit. fix it. now.

• 
  SlightlyBlackMale (@DraculaIsLameAf) reported 35 minutes ago

  @FatWalrusKing @Ubisoft Well yeah thats not a glitch, she just has no super armor during it, been that way for a while

• 
  ⧼⊰浪⊱⧽𝙉𝙞𝙜𝙝𝙩𝙨𝙝𝙖𝙙𝙚𝙍𝙤𝙣𝙞𝙣⧼⊰浪⊱⧽ (@Shaded_Ronin) reported 39 minutes ago

  @kittischmitti Hot take, the choices in Odyssey robbed Kassandra of having her own actual character at times, and thus when Ubisoft forced a choice the player didn't make it, it only made the disconnect worse. If I wasn't suppose to be a ******* ******* around Greece why give me the option Ubi?

• 
  Ryan A Wilton (@Channandeller) reported 39 minutes ago

  I thought @Ubisoft supposedly fixed the weather problem in #blackflagresynced. it feels like its just a permanent electrical storm with a minimum of 3 twisters all the time now

• 
  「Clout Strife ( 25/26 🏆)」 (@RandySTG) reported 43 minutes ago

  @AlllDaye I really wish they’d stop forcing that Ubisoft Connect ****. It happened with Mirage but because I was playing them from before, I could ignore the sign in and continue. It was o much worse in the past when they had uplay @VillageTaker

• 
  Max (@MaxwellST_) reported 45 minutes ago

  I hope ubisoft do find a different solution to anti-cheating systems in comp Not because I think it will expose anywhere near as many people as the community expects, but because it will make sure that people finally stfu with these accusations after their ego gets broken