Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Dieppe	Sign in	1 day ago
Tours	Sign in	1 day ago
Salvador	Sign in	1 day ago
Calais	Sign in	1 day ago
Bavay	Sign in	1 day ago
Chiclana de la Frontera	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  marie jayne (@mariejayne1972) reported 5 minutes ago

  @TheChancellorBR Hello Leo Sorry to bother you I’m having an issue I’ve messaged Ubisoft many times about my accidental deleted character I have a ticket number but I’ve heard nothing back from them. Is there anything that you can help me with?

• 
  Pluto242light (@pluto242light) reported 6 minutes ago

  @Riversmannnn @ManaByte Wow such a massive problem hope Ubisoft goes bankrupt🫩

• 
  iampowlly (@iampowlly) reported 12 minutes ago

  Well! This is the best I can do for now! Come on Ubisoft/Nvidia get with it! Why do the customer have to work to fix your product? If I tried to get marry sue my customer to hold the door level while I shim to true. I am sue she would not be impressed! I Was hoping you guys would know you **** by now! Anyway lets see how long it takes before the patch! GG's.

• 
  Jorgito El Jotito🫨 (@JorgieBby) reported 20 minutes ago

  I’m genuinely disappointed in how bad the remake of AC Black Flag. It looks visually good, but it is plagued by SO many bugs and quality issues. All the positive reviews had to be paid advertising. @Ubisoft needs to provide a serious patch. It’s a huge letdown for a classic.

• 
  iampowlly (@iampowlly) reported 22 minutes ago

  Well! This is the best I can do for now! Come on Ubisoft/Nvidia get with it! Why do the customer have to work to fix your product? If I tried to get marry sue my customer to hold the door level while I shim to true. I am sure she would not be impressed! I Was hoping you guys would know your **** by now! Anyway lets see how long it takes before the patch! GG's.

• 
  ySupper (@NicoRocumback) reported 23 minutes ago

  @ihatejakeryan @Ubisoft @UbisoftSupport i hate ubisoft connect so much, can't play it either because of dolphin 028 error

• 
  Sion (@blazedSion) reported 23 minutes ago

  @MadamSavvy @Ubisoft @assassinscreed they just need to fix..... every single thing else about their company

• 
  IV (@iv_sal1) reported 25 minutes ago

  @DoorJacque3701 @Ubisoft @assassinscreed I just closed ubi connect from task manager and it fixed it self. I have to admit I was over exaggerating here a bit but this reminded me of a problem that was a pain in the *** to deal with so I got mad lol

• 
  Teo_St14(πενταγνα) 🇪🇸🇧🇷☭▐┛ (@Filodemoto) reported 27 minutes ago

  Hey @TheHiddenOneAC what do you think about the lack of running and parkour with R2 in the game? I think it is a big major problem to bring back the original essence of the game and it kinda ruined it for me, do they (Ubisoft) know of this criticism?

• 
  Mostly Positive Reviews (@mpr_reviews) reported 27 minutes ago

  @RavenMentore @Bengieeeeeee I think many thought I meant that Ubisoft should be free of criticism in any form, when I basically said a lot of the hate is fabricated. Yesterday the Ubi servers went down, meaning people couldnt play their SP game. That is unacceptable. I've seen a few posts about progression breaking bugs. That is also unacceptable. What I meant in my original post is that people are digging extremely deep to find fault, like complaining that a character's chin position is not conveying his mistrust enough in a cutscene, or that boobs are no longer visible on a certain ship figurehead, and posts where people purposely set the graphics to low and show how much better older games look. Those are the viral posts I'm talking about. Valid issues and concerns need to be addressed.

• 
  Stroke (@iluvh8speech) reported 28 minutes ago

  @JZN0More @Pirat_Nation That wouldn’t fix the problem lol you have to boot Ubisoft connect to get past the title screen

• 
  Abdichter (@tweakmen1) reported 31 minutes ago

  @PlanoGaming the problem are not the dlc´s. people hear ubisoft and **** their pants. the evil himself. stupid idiots

• 
  Nicolas Elias Salgado Florez (@NFlorez47640) reported 32 minutes ago

  @Ubisoft @UbisoftSupport I've been trying to create an account for 3 days now, but I keep getting an error message.

• 
  Ash (@MaidcoreEnjoyer) reported 34 minutes ago

  @_aria1_ Funnily enough I haven't had many problems with Mint. Everything already comes configured how I want and everything just works out of the box for the most part. The hardest thing so far has been setting up ubisoft connect and running games through it since its not linux native

• 
  Porkchop (@Porkchopthe1st) reported 37 minutes ago

  Ubisoft is single handedly saving the world. This will sure show those filthy gooners the error of their ways and bring them to the light. If they really wanted to make a difference they should have thrown a burka on her.

• 
  S0rrysorry (RealFEObsessive) (@SMcloughli24864) reported 39 minutes ago

  @MarcusCVance I am wondering tho how it was in the original? Like if we can’t laugh at Ubisoft having technical issues in their games what’s even the point?

• 
  ODESHO (@odeshomusic) reported 39 minutes ago

  Hey thanks for creating a broken AC remake @Ubisoft I hate u so bad for making a shittier version of black flag

• 
  WhoCares (@Wh0AreWeXx0) reported 39 minutes ago

  @Ubisoft For the love of God, fix the sailing. You ruined it by not allowing us to full-sail whenever we want. It's slow as fckin' fck. It's mind-numbing.

• 
  SaltedCoffee (@coffee_sal) reported 40 minutes ago

  @NikTek Cutscenes are getting fixxed. Ubisoft posted about it, apperently its an issue with some set of settings

• 
  ZaangTWYT (@ZaangTWYT) reported 41 minutes ago

  @UbisoftSupport Hello, Ubisoft Support Team. I bought Watch Dogs 1 from Steam storefront and I have issues opening the game as it is stuck at “License Processing” on UbisoftLauncher. I have filed a support ticket before. They ask me to wait & closed. Can you help me with this?

• 
  ScreamingNoots (@FunRageDie) reported 47 minutes ago

  @robtanner84 Your a serious retard , wanna bring up the crew *******? The whole reason stop killing game started? Also all their games us live service to sneak in mircotransations and most force you to connect to uplay or ubisoft connect if your on pc

• 
  Daniel 🎮 (@KropolisGaming) reported 54 minutes ago

  @K__Med @Ubisoft Because they're Ubisoft. They want you in that DLC store they're always propping up at every login. That aside, the entire digital media rights needs a revamp. I'm not usually one for government intervention but this is a clear case for consumer protection if I ever saw one.

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 55 minutes ago

  Jean Guesdon, a lead developer behind Assassin’s Creed Unity, says the game is “one of the most underrated games in the Assassin’s Creed series,” even though its launch was a disaster. When Unity released in 2014, it was full of bugs, glitches, and performance problems. Ubisoft released several updates to fix it, apologized to players, and made the Dead Kings DLC free. Looking back, Guesdon says the team tried to do too much at once. -They built a huge version of Paris -added thousands of NPCs on screen -created a new parkour system -let players enter many buildings -introduced four-player co-op. He admitted that combining all those features made development very difficult. Now that most technical issues have been fixed, many fans see Unity as one of the best-looking Assassin’s Creed games Via:gamesradar

• 
  ella (@alilbitpeaxhy) reported 55 minutes ago

  ubisoft had a run of games that were genuinely the MOST broken at launch like a decade ago and no studio has even come close to the level of dogshit they put out

• 
  William R (@WilliamJR0118) reported 55 minutes ago

  @mitog20 @Sirnoobwulfgr @thetrapkage You want a Ubisoft dev to jump into his single player game and fix the bug live?

• 
  Ayiba Benedict アイバ🇳🇬🇺🇳🏳️‍🌈🏳️‍⚧️ (@Ayiba_Benedict) reported 56 minutes ago

  Bullshit I could easily do this on unity when I started making games. I'm pretty sure someone at Ubisoft could do better. It's not nitpicking especially since the problem is that obvious

• 
  ß (@Simpified) reported 56 minutes ago

  @jobeagle5 @stephentotilo You think the problem with ubisoft is its juniors lmao

• 
  Timo (@TimoTweetss) reported 59 minutes ago

  i don’t mind non-mocap cutscenes for small scenes and side quests, it’s normal not to have that everywhere, however the main story should ALWAYS be fully mocap… the real issue here is that ubisoft doesn’t create unique animations that “fit” each character, like literally no one does this pose in real life 😭 if they start making suitable animations that express each character’s personality id have less issues with their procedural cutscene system…

• 
  DUNGEON-00X 💿📀 (@Dungeon00X) reported 1 hour ago

  They've been doing this for years and NOW they're having an issue with it? Refund the game and tell Ubisoft to **** off. Stop giving this company your hard earned money.

• 
  ThaSwampDonkey (@ThaSwampDonkey) reported 1 hour ago

  @TheGameVerse I’m actually okay with this. Hopefully it addresses the damn issue for newer PC’s where we get stuck in the infinite load screen. Yes, we can mess with virtual cores and such but IMO, Ubisoft could have fixed that issue. Anyway, looking forward to Wildlands Definitive Edition