Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 21: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (62%)
- Online Play (20%)
- Glitches (9%)
- Game Crash (7%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main
|
Sign in | 2 hours ago |
 Jouy-sur-Morin
|
Online Play | 19 hours ago |
 Berazategui
|
Online Play | 2 days ago |
|
Tignieu-Jameyzieu
|
Glitches | 4 days ago |
 Bhopal
|
Online Play | 4 days ago |
 London
|
Sign in | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Avenastiva (@Avenastiva) reported@ItsCsteph @highfivelol @Vikkstar123 It's mostly live service slop that you're talking about, most other AAA games (aside from Ubisoft) have been incredible.
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Benjamin Knight (@BENJAMINxKNIGHT) reportedIt was stupid as hell of me to expect @Ubisoft to make a game that doesn't crash every time I open it. #thedivisionresurgence @TheDivMobile
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Tavo (@TAVOASAP) reported@UbisoftSupport Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate
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Anuj Passi (@AnujPassi14) reported@Rainbow6Mobile @PORTAL_R6M Hey I am trying to log in from yesterday my ubisoft account in the game but it is not logging in and always says we can't get your login request and today today when I go to the website to login their it it's you have been blocked. Please help.
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Ulloitz (@OreOreDosta) reported@TheDivisionGame As always, Ubisoft is ignoring the community. Constant optimization issues, bugs, etc...
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Flex Luther (@Chisox4ever) reported@JezCorden Nobody asked for Fornite Crew so get rid of it, they can get rid of the Ubisoft+. Getting rid of COD breaks one of the key promises of Gamepass and that all first party games day one. Then we hit the slippery slope of what other first party games gets removed from the service.
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TheDiablix (@TheDiablix) reported@DarioColon1 @exocetr @EndymionYT No. That's literally just what occurred. Ubisoft claimed Shadows did well, all the while as soon as it's first month of sales was done they kicked selling everything into overdrive and got into legal trouble for lying to investors and loan companies over their quarterlies
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Talyn91 (@Talyn5791) reported@assassinscreed This is Ubisoft we’re talking about. They’re gonna screw us in one way or another more like it will be full of micro transactions, full game not on the disk via Internet download, not truly owning our games, being broken, some serious game breaking bug.
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What’s (@Whats1856315) reported@UbisoftSupport Hello, I cannot access my Ubisoft account for 3 days. It says I am blocked due to failed login attempts even after resetting my password. I also need to change my email because it is not secure. Can you please help me recover my account? @UbisoftSupport
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Red (@Zinoger) reported@fettR6S People saying he's defending cheating just have comprehension issues. he's not trying to imply it's okay, but he's saying at this point why care anymore because it's on Ubisoft to do something about it and they never do. It will continue happening until Ubisoft gets a better AC
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dadddydark (@dadddydark1) reported@UbisoftSupport I am having an issue where I cannot open the ubisoft connect menu in Siege. (See provided video) I am playing on pc and I've tried verifying the game files, reinstalling, and clearing the cache in the ubisoft launcher. Can I please get some help fixing this?
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Carl Edwards (@CarlEdwards007) reported@Ubisoft @UbisoftSupport you have the most useless, worthless authentication system on Earth. I have been stuck in a login/fail/password reset loop for more than a week. I am disgusted! I have wasted good money on something I can't use now. USELESS
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Team Nitro (@nitromachines) reported@Mr_Ora_ @NikTek Rockstar failing doesn't fix anything, it just leaves a gap that EA or Ubisoft happily fills with something worse 😎
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techagek (@TechaGek) reported@NikTek I hope Ubisoft go to the trouble of comparing images or footage from the original to resynced, there's going to be so many people 'It looks the same'. lol
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George (@Waffles2Slick) reportedThe problem with Game Pass now is not just price. It’s identity. It tries to be too many things at once: giant catalog, day one drops, cloud service, online subs, perk bundles, it has EA Play as a tie in, as well as Ubisoft tie ins, its a rewards machine, and brand centerpiece.
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wockkyy (@isimpforRias69) reported@ubisoft @Rainbow6Game fix your ******* hidden mmr.
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MrBloodyAwful (@mrbloodyawful) reportedBloody hell UBISOFT fix your sodding game
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Miyeontastic (@KotoneJiyeon) reported@SynthPotato it was a buggy fuckfest on day 1, only after a week of patches it became a decent game I thought gamers hated the whole "fix the game post-launch" philosophy from ubisoft and other studios but suddenly we don't care when it's something to fit our agenda
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Alex Heavner (@22Heav) reported@Ubisoft Fix siege you idiots
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Thomas Sonnenberg (@thomasony1912) reported@UbisoftSupport Hi, recently I've tryied to login on my ubisoft connect to play Rainbow six, but my account had been suspended, the messege said that i should try again later or change my password, so i changed my password and tryied again, on the app and on the site.
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RGB (@RGamerB_) reported@NintyPrime Shadows does nothing extra or special (besides RT on PS5/XSX) vs Origins, Odyssey and Valhalla on PS4/Xbox One - all 3 were released on PS4 years before Switch 2 existed, and they hold up to what Shadows looks like on Switch 2, insanely well I might add. Ubisoft funds problem.
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Mr.matt (@Matteo076427230) reported@TheDivisionGame Ubisoft, after the latest update, the textures sometimes look like PS1 graphics. Hahaha, since many of us have this problem, is there a way to fix this? I play on PS5.
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Garcia (@parafalrj) reportedI'm having a serious problem and support hasn't responded yet, can you help me? Please. What happened to Ubisoft support? It used to be so good, they responded and resolved things quickly, and now it seems like they don't care about their customers anymore. @UbisoftSupport
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Koga Jangles (@Koga_Jangles) reported@MugenLord You have more control on PC since it is an open platform. If something gets taken away on pc you get it back via other methods like The Crew 1 that Ubisoft took. There is also GOG which is DRM free. Ownership isn't as much of an issue on a open platform as it is on a closed one
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Pirat_Nation 🔴 (@Pirat_Nation) reportedAmazon Luna is ending support for individually purchased games and third-party libraries. From April 10, 2026, players can no longer buy games a la carte through Luna. Access to third-party libraries and subscriptions from EA, Ubisoft, and GOG is also ending. If you already purchased games on Luna, you can keep streaming them until June 10, 2026. After that date, those games will no longer be available on the service. Amazon has said there will be no refunds for these purchases. However, if you linked the games to your EA, Ubisoft, or GOG accounts, you still own them and can download and play them directly on PC or compatible devices. Luna itself is not shutting down. The service is shifting to a subscription-only model focused on games included with Prime and the paid Luna Premium tier.
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ß (@Simpified) reported@TheGameVerse that cause ubisoft has severe leadership issues, out with the family.
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Morningstar (@Fiery_Guardian) reported@Pirat_Nation The Skull & Bones fiasco was such a moment of failure for Ubisoft, they literally had the recepie for a money printing banger with AC Black Flag but they spent 10x times what was necessary, put a completely clueless female in charge of development and went live-service retard. Colossal L.
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Cedric (@pithi91) reported@TrueAchievement Ok ea play / ubisoft + like service. A move to open the door to gamepass on Switch / PS.....
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Baudi (@ohBaudi) reportedubisoft needs to figure this **** out, i built a brand new pc just to be able to stream let alone play siege 6 months ago and i was averaging 350-400 on all maps, 6 months later (2 seasons) and im down to 270 maybe 300 on avg on all maps, either i need help or they needa fix it.
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Sassá (@jotavesarm) reported@JezCorden It makes no sense to take away benefits. That's a clear rule of the business world; you shouldn't worsen your service, but rather create something more accessible. Want to resurrect GP? Create a tier with Xbox Day One games and remove Ubisoft+, EA Play, Fort Crew and Cloud.