Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 21: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 05:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pont-Saint-Vincent
|
Online Play | 9 hours ago |
|
Orléans
|
Sign in | 2 days ago |
 Newport News
|
Sign in | 3 days ago |
 Umuarama
|
Glitches | 3 days ago |
|
Sète
|
Sign in | 4 days ago |
 Fischerbach
|
Sign in | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Synd (@Synd944935) reported@dredfullyslevin @Dexerto Yeah, well when you could smash a temple in Assassin's Creed Shadows, that was pixels too, but also seen as disrespecting japanese culture and got Ubisoft in trouble. They're maybe just pixels, but they still represent something cultural with meaning to people.
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Norman Readdis (@NReaddis) reported@Ruggs2Riches @Cyael They're former Ubisoft veterans dude. Just because they now have their own studio doesn't negate the fact they're mentality and production value is that of a AAA to AA. I can say Kojima Pro is Also "indie" with that crash out comment. Lol
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NobleBojack (@nobleBojack) reportedI thought Ubisoft wasn’t in trouble enough but they keep doubling down
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Jeremy G. (@XeoMafia) reported@BRAP_Podcast But they also added Fortnite Crew & Ubisoft Classics. They may not be of value to you, but they do add value to the service
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Артур (@Artur2087866477) reported@brooktech @Ubisoft Report your issue to Sylas_techz1 here on X
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Chris Baillie (@chris14158492) reported@TheDivisionGame "here at ubisoft we take pride in wasting people's time. That's why we have refused to fix the rifle audio bug for two years, and consistently ensure when we do maintenance we don't check things properly prompting more unscheduled maintenances. We just love wasting time"
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Jeremy G. (@XeoMafia) reported@BRAP_Podcast You can't simultaneously objectify COD's value & subjectify Fortnite Crew & Ubisoft Classics. Again, there's too many variables to account for. The entire service is predicated on what the individual values. So saying COD added value or it's removal decreases value is subjective
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JoshuaJohnstone (@JoshMTJohnstone) reported@UbisoftSupport I have been banned on Rainbow 6 for 365 days for a TOS breach, I have no idea what I have done and I've opened multiple support tickets just to get emailed that "my problem has been resolved" when it has not. please help my Ubisoft name is Wyehtt
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Dustin Holmes (@DarkDustinh) reported@Ubisoft MONEY HUNGRY COMPANY Quit ignoring your community, fix the r6 marketplace it's been down for 4 months you lazy rich developers. Multi-billion dollar company For what? Small Indie games do it better than you. Get off your ahh and get to work. Pathetic company & devs.
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Timo (@TiimoTP) reportedI find it so funny how Ubisoft literally has been doing this for 16 years yet can’t do it now? I’m so curious, why? It’s clearly not a technical issue? Is it a skill issue? Are the developers juniors who don’t know how?
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ciel 🗝️ (@clawzdia) reported@UbisoftSupport please fix ubisoft connect for the love of god
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Serge343 (@Capcom333) reported@chrisquain @AlexTownley227 @GermanStrands You can name a handful that are that way, mostly from Bethesda and Ubisoft, but it's still not a huge issue, at the moment.
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Dustin Holmes (@DarkDustinh) reported@Ubisoft MONEY HUNGRY COMPANY Quit ignoring your community, fix the r6 marketplace it's been down for 4 months you lazy rich developers. Multi-billion dollar company For what? Small Indie games do it better than you. Get off your ahh and get to work. Pathetic company & devs.
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Pyranthos (@pyranthos492) reported@Ubisoft I almost deleted my account today before remembering a vital service you provide. Regular reminders as to how much you suck, and why you don't deserve any money from anyone.
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n1lknarf (@n1lknarf) reported@thunderba11r Ubisoft: develops a new game design from scratch, creates a platforming powerhouse system unique to their game philosophy, innovates on the open world formula until they make it the industry standard, codes tons of accessibility features to adjust the experience to your expectations, full Ui control to add/remove elements at will. Fromsoft: steals everything everyone ever made but implements it barebones. Platforming? Run and jump or janky horse double jump. Unlock area map tower? A shiny item on the ground next to a rock. Options? Adjust volume and key bindings, graphics optional. Story? Fire fades and Ruins, let them work for us. Ui? Show/Hide, and as basic as it can be. New games? Modded versions of king's field and reussed assets. I swear all they ever did that was truly innovative and their own was the invasion system, and they've been trying to remove it from their games aggressively. Really wish you didn't make me defend Ubisoft. I know their design got stale and boring, but both Ubisoft and Fromsoft released games on the ps2: Ubisoft gave us the prince of persia trilogy which included grappling enemies and parkour to solve the problem of 3D platformers, while fromsoft gave us 7, SEVEN, armored core. Fromsoft is the worst that could ever happen to gaming. Now all games are soulslikes, people see hack and slash 3D person "it's a soulslike".
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Savagedonbihhh (@SaVaGeDaTMaN) reported@Maverick__CW @Ubisoft I was “Heart”land broken when they announced that at the meeting. I had been waiting for that for so long
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Simon 🏰 (@SIMMOHN_) reported@EmissaryCmmndnt There's no shortage of reasons to have issue with the way that Ubisoft handle things but I don't think wanting to advertise their game to a far reach is one of them. You'll also find that a majority of large video game companies do this
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Her Husband (@JonOOOHHH) reported@summergamefest Visceral Games on the Dante's Inferno remake or sequel, and Ubisoft on the Naruto Rise of a Ninja and Broken Bonds remake or sequels.
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Knuffig (@RS7Boost) reportedUbisoft pull Service Every acc pull 100€ No one is better then me. Im the First On the COM who started the Ubisoft Service I can do all
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asdfgh (@asdfghj1489) reported@Fen0505 @Pirat_Nation Ubisoft will admit their mistakes and will fix it decades later, but you're gonna have to pay for it
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BRAP (@BRAP_Podcast) reported@XeoMafia This is exactly why CoD matters in this discussion. It was the marquee/anchor value driver tied to the original pricing baseline. And "objective value" only matters if consumers actually value the additions equally. A service can technically add $20 worth of perks on paper and still feel worse to a large portion of subscribers if the content they primarily cared about changed. It's why subscriptions are judged by perceived value, not MSRP math. Also, Fortnite Crew isn't universally useful because plenty of Game Pass subscribers don't even play Fortnite. CoD has historically had far broader mainstream pull inside the console ecosystem than Ubisoft Classics or Fortnite cosmetics/sub perks. So yeah adding things technically adds value. The argument is whether it replaced the value proposition people associated with Game Pass at the $19.99 baseline. For a lot of consumers, it clearly didn't.
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elmico (@elmico) reported@LATin4k @RinoTheBouncer I literally told you the reason ******* Ubisoft tried to push the crew 2 onto people Ea was being ea You not being able to read is your ******* problem not mine
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Jake (@Team_Gr0undZ3r0) reported@Patbacknitro @FullTrackFox @Dexerto The AC Shadows delay was mainly for polish, bugs, balancing, and technical issues, not “a year for cultural respect.” Ubisoft literally said so. And the “desecrating temples” thing is mostly clips of breakable props/combat in shrine areas, not some anti-religious mechanic. 1/2
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aisha (@spinelessaisha) reported@finitecrystal i do have my problems with ubisoft game but i don't think my problme is "they're following the same formula that made far cry 3 good" bc i dont' even like far cry 3 myself
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;) (@NCCgaming02) reportedI once lost my Ubisoft and Steam account after my email got hacked. Guess which company ****** off and told me they couldn't do anything and which one got back to me two days later with my account login and an email that said, "The hackers have been dealt with."
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Yuhi Amatsume 🌽🔞 (@YuhiAmatsume) reportedThis is how you do proper Customer Service, looking at you Epic, Ubisoft etc.
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Raven (@RavenRanks) reportedThat moment when you lose 1.3 billion but you're still not the problem. Wow Ubisoft. Just wow.
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dustin (@CryBagDusty) reported@UbisoftSupport Ubisoft connect is broken and not one person at Ubisoft is aware of it. Please fix it. And don't release new siege content until basic things are fixed like joining people without fake error codes
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Dustin Holmes (@DarkDustinh) reported@Ubisoft Quit ignoring your community, fix the r6 marketplace it's been down for 4 months you lazy rich developers. Multi-billion dollar company For what? Small Indie games do it better than you. Get off your ahh and get to work. Pathetic company & devs.
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Gunnar_LeBarbare (@gunnar4129) reported@UbisoftSupport Can not login to ubisoft connect, ****