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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 14% Online Play (14%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Chatham Sign in 17 hours ago
Paris Matchmaking 2 days ago
Metz Sign in 2 days ago
Metz Sign in 2 days ago
Paris Sign in 3 days ago
Metz Sign in 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • OhMrZack
    OhMrZvck (@OhMrZack) reported

    @BranielS @BlueThunderReal Literally, a better third person camera (something similar to NFS) body roll and maybe less sensitive steering could help with that issue, but man.. The whole point of Stuntman 1 was those legendary Driver physics such a shame Ubisoft got rid of that IP

  • Zavier999_
    XOXO cutiepie (@Zavier999_) reported

    ranked 3.0 is a joke. matchmaking is not fair. comms don’t work. audio bugs everywhere. @Ubisoft fix the game please.

  • RubenDyb1
    RubenVsTheWorld (@RubenDyb1) reported

    @Ubisoft @UbisoftSupport You have now successfully locked me out of being able to access the offline games I've bought and paid for. I'm not even able to write a support ticket to tell you how retarded your company is. Your joke of a game launcher: "An error occurred while trying to send your request. Please try again later." Website: "You're blocked from logging in due to repeated failed attempts. Please come back later." Your support site: "Please log in to your account to open a support case." When the Ubisoft ticker reaches its final destination of $0 I hope you will be able to understand that it is because you are all retarded.

  • SimoQB_
    SimoQB🇮🇹 (@SimoQB_) reported

    @Jaden_Nakahara GKC are not bad, the problem are the 3rd party devs that choose those. Like a normal switch 2 cart can go up to 64 gb, and there are games that are bigger than that (FFVII). In that case gkc are ok imo, but then there are devs like ubisoft who uses them just cuz of money.

  • togglzz
    tog (@togglzz) reported

    when will people realize that cheating has been a problem for so long that ubisoft either doesn’t care or they are actually unable to fix it.

  • Marsormr_
    Mars (@Marsormr_) reported

    @MarikoRawralton As a side note, ubisoft offering a cheaper product while having no sale at all on steam is exactly the kind of behavior that will cause a market crash. If you offer a deal on one platform, you should be offering something similar on other platforms and let consumers decide.

  • yoavdontmiss
    yoavdontmiss (@yoavdontmiss) reported

    @_xFenrir @Virtua_Neon The funniest part is that it cost them less than what a company like ubisoft or sony waste in a year. They just don't make live service slop

  • StrangerWho934
    Stranger Who (@StrangerWho934) reported

    @SoulEater923 @wccftech Regardless I think Microsoft should fix their internal **** (quality control, marketing, studio and company structure, messaging ect.) Before they think about spending more money but I doubt that will happen, I wouldn't be shocked if they tried to Ubisoft TBH

  • panik1881
    Panik188 (@panik1881) reported

    @G_a_l_v_a @oliver_drk And why is Sony, Ubisoft ercm doing the same? Its not just a Microsft problem.

  • GameOverThirty
    RallyCarDelta Gaming (@GameOverThirty) reported

    Scott Galloway would often talk (on his podcast) about the advantages of the US "hire fast fire fast" process. While it obviously has downsides, and I'm not saying it's morally right, it does help a company avoid long term cost issues. Over the previous 10-15 years, Ubisoft's comparables / competitors were much more aggressive about hiring, AND layoffs. While it is true that EA and Take-Two are both bigger (in terms of labor) than they were during Covid, both companies have managed to keep employment count under Ubisoft's equivalent metric. However, EA has sharply risen in count over the years, thanks to acquisitions and what appears to be hiring for Battlefield (and other projects). They are approaching 15,000. I expect that number to fall when they are acquired by the consortium of partners. T2 on the other hand is around 13,000 but recently started cutting back.

  • hahayeahmate
    Just Harry (@hahayeahmate) reported

    Ranked 3.0 matchmaking is genuinely awful. It should not be the case you have 1 decent win and then the next 3 you are unfairly matched against people who clearly should have been placed much much higher than they are! Same bs from 2.0 repackaged, fix up! @Ubisoft @Rainbow6Game

  • zombielord168
    zombielord168 (@zombielord168) reported

    @Boogioh12 @Jorden1506 @ZehalZ Sure, I am making up the problem of not actually being able to own your game and them being able to revoke you access on their whim. Ubisoft literally turned off accounts that just didn’t play for a certain amount of time. Destiny 2 completely removed its original game and dlc.

  • CherryKyden
    royalcherry7 (@CherryKyden) reported

    @Ubisoft @Rainbow6Game Fix yalls game how am I being killed behind a concrete wall go **** yourselves you French Canadians retards

  • cuuj_
    cuuj (@cuuj_) reported

    New season brought so much! - New map - Dokka rework - New gun! - Ranked 3.0!!!!! - More cheaters…. - Significant FPS drops…. - Rollback glitch….. - Queuing EU and somehow getting Asian servers…… People complaining about the new ranked system proves they didn’t play ranked 1.0 but the cheaters are a serious problem, first game of the new season I had blatant cheaters. Every 2nd game in emerald is a closet or rage cheater. @Ubisoft it’s time to stop abusing your loyal player base and actually remember to turn on the anti-cheat every new season and maybe help out the people that can’t afford NASA pcs by making the game easier to run? Riot games are doing it right, maybe take a page out of their book?

  • xBenni21
    Benni. (@xBenni21) reported

    @igameorsm @UbisoftSupport @Ubisoft Still the Problem?

  • pemabble
    Pemabble ☕️🪡🔨🎹✨🗿🪶🕊️🍋‍🟩⏳️🚃💨 (@pemabble) reported

    @TheAngelKing47 There are some misunderstandings here and statements being misconstrued One of the issues with Ubisoft Steam lawsuit isn't exactly "price parity" but "material parity" as the SKU's being sold on steam and Ubisoft was different Valve has also disputed the contents of the call

  • keworrk
    keworrk (@keworrk) reported

    @episkbo @RinoTheBouncer The game was out for just couple months, it was supposed to be a game for the long run so ofc it needed some fix to make it really good but ubisoft didn't gave the little team behind the game what they needed. If the game was still there it would have been something big for sure

  • wncdev
    Wnc (@wncdev) reported

    @UbiJugga hey i’m sure frax is still meant to be working on ubisoft stuff, definetly won’t get him in trouble. plus go open source it as i said i have zero issues with you having a site i couldnt care less but publicly attacking others including mine and spreading lies along with ddossing me doesnt exactly give you a great image does it bub.

  • qoe999
    Qoel (@qoe999) reported

    @kabrutusdeid I have ultimate and wouldn't mind a three month wait period before new games are added to game pass. They could also trim the fat. No need for EA games or Ubisoft games as part of the service and ten billion metric tons of indie slop that I doubt anyone plays.

  • appaloosabones
    derpy p (: (@appaloosabones) reported

    it should be the opposite, the highest rank should lose the most elo not the other way around. and the lowest rank on the winning team should gain the most elo too considering if he beat players on another tier than him. FIX THIS @Ubisoft @Rainbow6Game

  • TiimoTP
    Timo (@TiimoTP) reported

    @TheTrueSealYT It looks great everywhere but I’m afraid it’ll suffer from the Ubisoft “clunk” that shadows actually fixed. Assassinations looks very, and I mean very clunky, animations glitch out, movement is awkward, it’s a shame because shadows felt VERY smooth. The cutscenes, world design, parkour and combat look great, but my favorite part of AC, the stealth might be taking a hit here unfortunately…

  • RuoLing_
    RuoLing_ 🌠 (@RuoLing_) reported

    APL/CNL is lagging far behind other regions, and now we’re seeing this kind of unethical and unacceptable behavior. Once again, I hope Ubisoft/BLAST will introduce rules to penalize scrim leaks.

  • GameBoostCom
    GameBoost (@GameBoostCom) reported

    New Far Cry and Ghost Recon games could be in serious trouble. - According to a report cited by TheGamer, both Ubisoft's next Ghost Recon game and Far Cry 7 are facing serious development issues. - Ubisoft's new Ghost Recon project has reportedly missed several internal milestones - Developers are said to be "bracing for impact" as management changes and restructuring efforts take place - Far Cry 7's development has allegedly been described as "abysmal" by Insider Gaming's Tom Henderson - Unrealistic deadlines and production difficulties are reportedly affecting both projects - The problems come during a period of broader turmoil at Ubisoft, which has been undergoing layoffs, studio closures, and company-wide restructuring - Despite the setbacks, neither game has been canceled, and development is continuing

  • AnxsighetyX
    Anxsighety (@AnxsighetyX) reported

    @PauseMidnight @NikoMueller 2010(or 11 I gusss) was not less predatory. Back then Ubisoft had the pass to curb used game sales where you had to redeem it for online access. Cosmetics were ridiculous prices, dlc everywhere. But yes, incomplete games are overall a bigger problem. Apples to oranges.

  • ShadowMaster53
    HunterEatsHunter (@ShadowMaster53) reported

    @AullorNothing You have no problem with the games releasing on Steam, Ubisoft plus, and GeForce now. Why are you so angry if it releases on PlayStation? These aren’t exclusive. They’re available on non-Xbox platforms. The next Xbox will be a PC, & trust me,no one is using the XBOX store.

  • batumakaramus
    Makaramus (@batumakaramus) reported

    @Laikbruh @Ignoramus_001 @gabefollower reason? because I know microsoft is **** and made an investigation and decided steam would be still better for me customers don't only care about cost of game, quality of service matters too thats why EA and ubisoft BRUTALLY failed by starting their own mandatory stores.

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @Grummz AAA needs to re-evaluate how it's spending its money. Not throwing money at the problem. A lot of the time what they are spending on is way out of scope of what is expected for AAA. I mean hear is the definition of AAA: "AAA is an informal industry classification for high-budget, high-profile video games developed by large studios and distributed by major publishers." It just means a bit more to get that extra sheen that a AA can't quiet reach. Let's be fair here AA while improved a lot over the years isn't able to reach certain plateaus. Expedition 33 had its fair share of issues that I wouldn't have encountered in a AAA game. Might have featured a bit more content as a AAA game. AAA doesn't mean, it has to be open world or have live services. That's just Self Destructive Game Development that exists in the same venn diagram bubble as chasing industry trends instead of setting them. While niether of those two things are inherently evil in the industry, they are a problem when that is all gamers have to play. Variety is the spice of life and 30 failing live services would make anyone turn their nose up at the selection. Then blowing those budgets on ideologies instead of just crafting believable worlds, is art trying to force life to imitate it, instead of the other way around. That's a sure fire way to set your wallet on fire (literally) instead of your points of sale (figuratively) with customers demanding your product. This idea of AA vs AAA is ridiculous, it has nothing to do with either category. It boils down to those with extra blowing corporate money on bullshit schemes instead of doing as they are meant to function. Not enough money to build engine tech. Ubisoft has had 3 long running engines at its disposal that it could have easily challenged Unreal Engine by distributing to other vendors, but they don't have enough confidence in their games to release the tech and license it. A competing model would have been nice. Same applies to Fox Engine, Decima, Crystal Tools, Luminous Engine, RE Engine, and countless others. That could have helped pay for development as well as lead to development standards improving significantly. Better tools, better games. Competitive engine tool suites, competitive improvements in that space. Meanwhile we have morons like Yves Guilmote talking about the AAAA game and driving his publishing company and development studios into the ground while trying to influence culture instead of letting culture influence his product. Xbox is toast so long as they don't come to grips with these problems. Switching to UE5 from slipstream(?) probably one of the dumber things they've done. Glad Activision didn't pull the same **** with the CoD engine and finally unified their tech. say what you will about BLOPS7, the game has become infinitely more stable than entries in the franchise from 5 years ago and has started to allow them to really start dialing up features and bring back old ones that weren't easily ported between two separate engines. What about Id Tech? They have this bad *** engine used for doom, what is even happening there. Miss use of resources.

  • morris3341
    morris3341 (@morris3341) reported

    @Solid_evolution @LordAddictILP @GoodGameKofi ubisoft has a subscription service on pc xbox can still have game pass on pc and the should figure out a way to allow gamers on xbox to transfer their library to any other platform

  • faeatthemezz
    Fae (@faeatthemezz) reported

    I remember wondering wtf they were doing when they just kept adding stuff to the subscription and raising the price. Not only did they go hard on the unsustainable model of trying to push everyone to use xCloud because they wanted it to act as a demo service, I don't think anyone was asking for them to add EA Play...and all characters unlocked for Riot games...and Ubisoft titles...and so on and so forth if it meant raising the price.

  • SEIU
    SEIU (@SEIU) reported

    Even after bragging to the public at Summer Game Fest, where they showcased upcoming titles that their employees worked hard to deliver, corporations like @Ubisoft will sacrifice their workers at any sign of trouble. And worse, they attempted to shield that information from the public to shape their own narrative after devastating these working families. Video game workers, like all working people, must unite to defend our communities from mass layoffs and studio closures!