Ubisoft Connect down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (63%)
• Online Play (19%)
• Glitches (8%)
• Game Crash (8%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
New Delhi	Sign in	15 hours ago
Berlin	Sign in	1 day ago
Montbéliard	Online Play	1 day ago
New Delhi	Sign in	1 day ago
Clarkston	Online Play	1 day ago
Marseille	Glitches	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dj7EXE (@Dj7Exe) reported 4 minutes ago

  @MaXD_R6 Yer @Ubisoft needs to get their **** together and either make a new R6 from the ground up to be a esport game or focus on the in game issues at hand Otherwise R6 player base is going to dwindle out

• 
  ShaunaSmash 💪🍻⚔️🎮 (@ShaunaSmash) reported 7 minutes ago

  @JamesTiddlyQuid @ODINSFALL1 Are you logged into Ubisoft Connect? Do you not have space on your computer for a game save? If you don't see any of the options I showed, wondering if it's either of those issues.

• 
  Brother Andrej (@AndrejBrother) reported 7 minutes ago

  @Ubisoft if you make live service games out of AC, I can only hope, you are going to fail. Your games already went downhill nonstop. Mediocre quality. Never utilized the potential created. With Valhalla, you hit a decent game, but nothing extreme. Don't go for a Fortnight approach!

• 
  memorycard_J (@memorycard_J) reported 17 minutes ago

  @Leeds_Loyal @Ubisoft @UbisoftSupport I’m having same problem but on pentagon mission. Wonder if it’s related to the huge drone.

• 
  opticgamer37 (@JamesRh39594157) reported 17 minutes ago

  @DarkStrider19 It's funny how all those yutubers were against ubisoft Focusing more on selling overprice riskins out of Helios store then fix in their unfinished game. Then when they take to the max with liveservice. All of them are trying to damage control for ub for free codes.

• 
  maddie (@whoiskelp) reported 18 minutes ago

  hey Ubisoft, me angy, fix - ronin (he has drank)

• 
  Rainmnk (@Crashklinkerr) reported 18 minutes ago

  Why is there a glitch every season fix the barricade glitch o never mind you just care about the money not the game it self @Ubisoft @UbisoftSupport game is rainbow six

• 
  Sid G (@Stephen69455553) reported 20 minutes ago

  @UbisoftSupport Is Uplay login down right now? I'm in Toronto. Been trying to login to the launcher but it keeps saying that the service isn't available. 8pm ET

• 
  BlackOccult (@NephilimGangEBK) reported 26 minutes ago

  Hey @Ubisoft dump money into assassin's creed connectivity so its stable. We all shouldn't have an error with servers every single day to hour.

• 
  DNS (@DenisIlie116) reported 28 minutes ago

  @shbzz Ubisoft trying to fix siege

• 
  Lake.🍣🍱🍙 (@TheSushiDaddy89) reported 29 minutes ago

  Hey @Ubisoft, I know you want people to care about the new #AssassinsCreed game, but first, I'm gonna need YOU to care about the last one. #AssassinsCreedValhalla still has HUNDREDS of game breaking issues you haven't fixed yet. Fix your #brokengame, dammit. @SushiMomma92

• 
  Diego:) (@Pochoclowo) reported 31 minutes ago

  @VarsityGamingTV I'm from console and it's frustrating to go against MnK players . It's kinda easy to detect. The problem is that Ubisoft can't identify the cheaters on console because they use some external stuff to bypass it and reporting people doesn't seem to do much on console. Feels bad:(

• 
  King Dudley (@KingDudley_XBOX) reported 36 minutes ago

  @SilverChambers Correct on all. I only bring up EA Pro because like Uplay which also doesn't have a presence on Xbox, still seem to keep the games off the service to an extent. Most EA games they are willing to use the EA Play promo (early 10 hours) and sell full price, then use the Vault.

• 
  King Dudley (@KingDudley_XBOX) reported 38 minutes ago

  @SilverChambers Uplay+ and EA Pro are essentially Game Pass for their Studios. EA chose to join GP, Uplay joined Luna as a channel, and I think similar to EA Play being a channel on Ultimate, this is the future decisions studios will be making. Issue for EA is eventually leaving GP.

• 
  The Geeky Cafe (@thegeekycafe) reported 38 minutes ago

  I just noticed some people are upset about the next Assassin's Creed being a live service game. In regards to #Ubisoft this isn't new. They've done this with the recent games. #AssassinsCreed

• 
  S4meer (@NoobFrenly) reported 39 minutes ago

  @VarsityGamingTV The console problem should be solved or can be solved by Microsoft and Sony. Coz Ubisoft have no control over how the console treats the hardware. The MnK u see on console is considered as 3rd party controller for the ps5 or xbox. So they LITERALLY cannot tell which one is MnK.

• 
  ElectricDCx (@PSN_ElectricDC) reported 39 minutes ago

  @sociallynomadic @Ubisoft Only that they’re working on a live service game, no further words on the future of the franchise

• 
  Blake Harper (@dirtysaint22) reported 42 minutes ago

  @UbisoftSupport I'm having issues linking my Xbox account to my Ubisoft Connect account. I can log into both of them just fine, but I can't link them. No matter what platform I try it on, or even if I try to link my Xbox account to another Ubisoft account.

• 
  Rainmnk (@Crashklinkerr) reported 44 minutes ago

  When are u going to fix the barricade glitch and hatch on r6 really frustrating that a glitch happens every season and u never fix it tell it is to late @Ubisoft @UbisoftSupport @rain

• 
  Kyra (@Kyra_R6) reported 45 minutes ago

  Cheater problem, and they dont listen to the community, like the release the outbreak packs not the game mode so the could “advertise” there 70$ outbreak game that will be fun for a week. Like ubisoft if full of morons if there not purposely killing the game.

• 
  elfrito (@elfrito8) reported 45 minutes ago

  @Ubisoft can you please fix the bloody barricade glitch already it’s so annoying. It’s like how can you be so big in the gaming scene and be so damn bad and slow at fixing **** unbelievable.🥲

• 
  Goldbrg (@GoIdbrg) reported 46 minutes ago

  Saw that One of Washington Post's journalists believes that Siege is back as good as it was in 2018 to early 2019...yeah no that game is at a really bad state because Ubisoft can't man up and fix the real problems, players are leaving slowly but surely yet somehow it's thriving?

• 
  drunken assassin (@drunkenassassi2) reported 47 minutes ago

  so @Ubisoft gonna make the next assassins creed a live service game...... because that went so well with breakpoint singleplayer games or games you can play without multiplayer interaction SHOULD NOT BE ******* LIVE SERVICES how about you release games WHEN THEY'RE *******

• 
  The Casual (@Icy_casual) reported 50 minutes ago

  @Ubisoft fix #RainbowSixSiege for us all the community or please tell us what is going on #confused 🥲

• 
  Denisse Takes (@denissetakes) reported 50 minutes ago

  @TheVGMLover The issues Ubisoft has as a whole is not something that I've personally experienced. That is not something I know how to fix. I'm sure Ubi employees have a better grasp of that - just as I have a better grasp on how to deal with Hitrecord.

• 
  Lewis❤🏳️‍🌈 (@AutisticSwiftie) reported 54 minutes ago

  @Ubisoft @UbisoftSupport Any reason as to why I can't log into Ubisoft Connect. It keeps saying; "service is unavaliable, please try again later." I have tried again later and it still isn't working.

• 
  爪𝓊𝐤αί 🤍 (@MukaiR6) reported 54 minutes ago

  @HayaseR6 im 16 and im actually seriously considering changing my life path to become a ubisoft dev to fix this broken ******* video game

• 
  Lake.🍣🍱🍙 (@TheSushiDaddy89) reported 55 minutes ago

  Hey @Ubisoft, I know you want people to care about the new #AssassinsCreed game, but first, I'm gonna need YOU to care about the last one. #AssassinsCreedVallhalla still has HUNDREDS of game breaking issues you haven't fixed yet. Fix your broken game, dammit. @SushiMomma92

• 
  vegaorc (@vegaorc) reported 55 minutes ago

  playing through splinter cell double agent for the first time. why doesn't this game have subtitles? I can barely hear the characters sometimes. I remember this also being a problem on the first assassins creed. Wtf was ubisoft thinking back then?...

• 
  Valerie Scoggins (@ValerieScoggin4) reported 56 minutes ago

  @UbisoftSupport I've been trying to do that for the last 6mos through the Ubisoft Support online with NO luck at all! This problem with Valhalla is just the newest issue in a LONG ongoing problem with Ubisoft. Y'all didn't used to be this bad but we could call & talk to y'all on a phone!!