Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (15%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lille
|
Sign in | 1 hour ago |
|
Paris
|
Sign in | 1 hour ago |
|
Paris
|
Sign in | 1 hour ago |
|
Pierrevert
|
Sign in | 2 hours ago |
|
Rennes
|
Online Play | 4 days ago |
 Soumagne
|
Online Play | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Revan (@LordRevan_) reported@MonkeyMajick @assassinscreed As long as you don't blame Ubisoft for the game not working for you.
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GhostsVector (@GhostsVector) reported@Ubisoft tell me why I got booted from a match couldn't reconnect and got an abandon sanction for something that not my fault fix your ******* game
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Karlsefni (@Heisenteller_) reported@assassinscreed Thanks Ubisoft, now fix the sponge animals too 🙏🏽
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Ibrahim Giftshop balaiz (@balaizjo) reported@Ubisoft I cant enter my game assassin creed valhala Network always error 0x20100300 Assassin creed Valhalla
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buddytheskip (@ra_buddy_69) reported@SpIinterCaI Lol 3 ubisoft games here i think we know the problem
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THE DEVILS PRODUCTION (@John45510) reported@AnaAnsan3 Look at Ubisoft it is hurting them having there big games on subscriptions as too much loss of sales and game pass in similar issue with how many change plans pulled Call of Duty PS plus do have day one on plus picked to be on there for a year or so
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@chacachaca13 (@CB47192501) reported@the_big_bongo @TheDivisionGame This game needs about another year to fix the mobile and pc stutter issues and the never before seen bullet sponge enemies in an Ubisoft game. Plus they need to remove the gacha mechanics and ****** resource drop rates.
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🪬Voided_Reality🪬 (@Voided__Reality) reported@imbratorX I'm not buying anything from @Ubisoft again. This is the last straw. They have completely ruined the franchise and no attempt at nostalgia is gonna fix it. Pre-order of Black Flag Resynced has been cancelled. Never again will I buy another piece of **** Ubisoft product.
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Armaan Sidhu (@realarmaansidhu) reported@Pirat_Nation Ubisoft just announced billions in losses. The stock is in freefall. This is one of the largest gaming companies in the world failing to ship products people want to play. The financial picture. Ubisoft Entertainment reported full-year fiscal 2026 net loss of €820 million on revenue of €1.85 billion, down 32% YoY. Net debt now exceeds €1.5 billion against shrinking cash reserves. Market cap has collapsed from €7B in 2022 to roughly €1.5B today, an 80% drawdown. The structural problems. Star Wars Outlaws launched in August 2024 to mediocre reviews and weak sales. Skull and Bones launched after 11 years of development and was widely panned. Assassin's Creed Shadows delayed twice. The Division Heartland cancelled. XDefiant discontinued. The Ubisoft business model historically depended on annual installments of marquee franchises. The model assumed the brand would carry mediocre design. The 2020s gamer audience punishes mediocre design regardless of brand. The formula stopped working around 2022. The competitive context. While Ubisoft struggled, Larian (Baldur's Gate 3), FromSoftware (Elden Ring), Sony first-party (Spider-Man 2), and Nintendo shipped products that defined gaming culture. The bailout watch. Tencent owns 9.99% of Ubisoft and has expressed interest in increasing its stake. A full acquisition is now possible at the depressed valuation. The Guillemot family holds enough voting control to resist, but the financial pressure may force them to sell. The lesson for any creative business. You can ride a brand for 15 years. Eventually the product has to be good. Ubisoft forgot. The market remembers.
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. (@1mfslw) reported@protectbabysif_ The community has been broken since around Odyssey but tbf Ubisoft should’ve seen it coming, splitting the franchise into an RPG era split the fanbase even more, now they’ve spent the last decade constantly trying to please both but are never able to
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Barut404 (@Swifty404) reported@UbisoftSupport Hey Ubisoft do you even work ? My ticket for a error on R6s Shop has been closed whit no answer from youre side and now i have a porblem whit ac Syndicate do you also close it after 4 months whit no answer ?????????????????????
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D. (@MysterD) reported@Jaywalking0d @coconut_jpgg Yup, UbiSoft been forcing UPLAY/UbiSoft Connect client-app service on almost all of their PC games since Assassin's Creed 2 on PC (late 2009).
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Grandmaster (@DiscipleMmd) reported@luscielia EA, FromSoftware, and... er.... hmm. Ubisoft, just so that I can keep playing far cry 3 without any issues.
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Frosty Pixels (@FrostiPixels) reported@DeoBre32 @Kooks12onX I haven't even bought a ubisoft game in like 10 years, but I remember never having an issue with uplay. Not to mention my two most played games on steam (ffxiv and ESO) both have their own launchers and they've never caused me issues.
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kan (@kannn353) reported@JamBudds_ I like LOTDK but it has issues. It’s basically a Ubisoft game and I just unlocked robin but so far all the characters are the same. Same traversal, their projectiles are all basically the same especially when it comes to puzzles-just switch to someone else and hit the target.
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Yerr (@TitanB154) reported@medster101 if it was the same loading screen then it would’ve signified a quality problem and the only drunk loading screen in the OG was associated with a pivotal character shift. It would’ve showed that Ubisoft was cutting corners. Luckily this wasn’t the case.
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Madhav Agarwal (@Madhav_2077) reported@Pirat_Nation the funniest part is nobody asked for this. some consultant somewhere just invoiced Ubisoft $80k to invent a problem from 2013 😭
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holdie ❤️🔥 (@hldnswift) reported@Assassins_UK @YooHoodY OMG UBISOFT ACTUALLY LISTENED AND ACTED SO QUICKLY TO FIX IT?!?
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maikel_ (@ordinarymike) reported@akossz30 @ObserverNyx @Pirat_Nation The problem is that current management of Ubisoft or other companies who act like they know better than their own customers who buy their products unfortunately won't give a **** about what people have to say, and usually they ignore even constructive criticism towards them and do nothing about it. Like with AC:Shadows, where they were marketing game using "real historician" where at the end it turned out that it wasn't any historician, or when they said the game will be "as historical as accurate" and that they are working with a game who wrote historical books, and also they kinda lied, because that guy who wrote this books was criticized for being innacurate in his books. I wish Ubisoft will some day comeback to their roots and start making games that people would love to say, because I've played a lot of their games back in the days like Beyond Good and Evil, Rayman, Prince Of Persia.
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Noah Davis (@Noahcg3) reportedMe personally, I don't like the idea of the branching paths. Not only does it cause problems like these, because Ubisoft is always going to have to cut corners, but also because it doesn't work with the established lore of the animus.
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Eivor (@Fantasiasta) reported@UbisoftSupport @MightMagicGame I haven't logged into my Ubisoft Connect account for about a month. I just tried to log in and it said "Your account has been blocked due to repeated failed login attempts, please try again later." I then changed my password and tried again, but it said the same thing. Help me.
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Armaan Sidhu (@realarmaansidhu) reportedUbisoft just announced billions in losses. The stock is in freefall. This is one of the largest gaming companies in the world failing to ship products people want to play. The financial picture. Ubisoft Entertainment reported full-year fiscal 2026 net loss of €820 million on revenue of €1.85 billion, down 32% YoY. Net debt now exceeds €1.5 billion against shrinking cash reserves. Market cap has collapsed from €7B in 2022 to roughly €1.5B today, an 80% drawdown. The structural problems. Star Wars Outlaws launched in August 2024 to mediocre reviews and weak sales. Skull and Bones launched after 11 years of development and was widely panned. Assassin's Creed Shadows delayed twice. The Division Heartland cancelled. XDefiant discontinued. The Ubisoft business model historically depended on annual installments of marquee franchises. The model assumed the brand would carry mediocre design. The 2020s gamer audience punishes mediocre design regardless of brand. The formula stopped working around 2022. The competitive context. While Ubisoft struggled, Larian (Baldur's Gate 3), FromSoftware (Elden Ring), Sony first-party (Spider-Man 2), and Nintendo shipped products that defined gaming culture. The bailout watch. Tencent owns 9.99% of Ubisoft and has expressed interest in increasing its stake. A full acquisition is now possible at the depressed valuation. The Guillemot family holds enough voting control to resist, but the financial pressure may force them to sell. The lesson for any creative business. You can ride a brand for 15 years. Eventually the product has to be good. Ubisoft forgot. The market remembers.
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TheDezembro (@TheDezembro) reported@Abhiraj_Singh17 @DoorJacque3701 Again. I know. This IS a problem lol I WISH it was a dev, actually. Because a dev is just a dev, who gives a ****. This, on the other hand, is a higher-up at Ubisoft making it very explicit what he wants to see in the future. Which is us owning nothing.
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flying tomato (@heymariki) reported@NikTek It's funny that ac fans think ubisoft fix what they've complained about when it's actually already there the whole time. Because the first clip they shared is intended to give funny credit to the OG drunk effect when the player decided to drink too much at the bar.
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Jeremy Ranschau (@11jerans) reported@UrizenOfColchis this isn’t just a modern ubisoft problem, it’s a modern gaming problem where they don’t seem to understand what hunting actually is. You don’t get into sword fights with wildlife, you shoot them, but even more “realistic” games have you squaring up with wolves and parrying them
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SirD 🇺🇸 (@Sir_Dammed) reportedNow you're just doing semantics. I obviously meant, "if it's revealed that it's not censorship and the change to the outfit is reverted, I'll send you $1000." It doesn't matter if it's "a bug" or something else. My "bet" is that Ubisoft will not state it wasn't censorship... because that would be lying (which carries legal trouble)... and they especially will not revert the changes. If you're so confident in your position, why not bet on it? Would be free money for you.
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Nya | DE (@NyaaaaaXDDDD) reportedJoeGoR & Devils (aka HK Ubisoft customer service staff) on the same team for ENC are just so sick
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Revenant (@RevenantRemnant) reported@DavidLo05086582 No it's not perfectly fine, it's a lazy cash grab modern audience remake and Ubisoft are desperate, and you people are blinded by nostalgia and shiny graphics to notice the issues. Reused assets from the ****** RPG ACs and censorship with Anne Bonny and female NPCs.
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Rusty Lewis (@relewis2011) reported@browland1 I really enjoyed Outlaws! It certainly has its issues, but a lot of the technical problems have been patched by now. Captured the world of Star Wars really well imo, had some fun stealth/shooting sections, and as an Ubisoft game, doesn’t overwhelm with checklist content either.
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Michael Cloete (@MBCloete) reported@TheDivisionGame Something else will be broken now probably. Ubisoft can't fix a problem without there being an equal and opposite effect in the game somewhere, something else will go wrong it's inevitable. This is fact and proven over time with Ubisoft. May the odds be ever in your favour