Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 20: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (61%)
- Online Play (20%)
- Glitches (9%)
- Game Crash (7%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jouy-sur-Morin
|
Online Play | 6 minutes ago |
 Berazategui
|
Online Play | 17 hours ago |
|
Tignieu-Jameyzieu
|
Glitches | 4 days ago |
 Bhopal
|
Online Play | 4 days ago |
 London
|
Sign in | 4 days ago |
|
Paris
|
Sign in | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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RGB (@RGamerB_) reported@NintyPrime Shadows does nothing extra or special (besides RT on PS5/XSX) vs Origins, Odyssey and Valhalla on PS4/Xbox One - all 3 were released on PS4 years before Switch 2 existed, and they hold up to what Shadows looks like on Switch 2, insanely well I might add. Ubisoft funds problem.
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Thomas Sonnenberg (@thomasony1912) reported@UbisoftSupport Hi, recently I've tryied to login on my ubisoft connect to play Rainbow six, but my account had been suspended, the messege said that i should try again later or change my password, so i changed my password and tryied again, on the app and on the site.
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MrBloodyAwful (@mrbloodyawful) reportedBloody hell UBISOFT fix your sodding game
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ß (@Simpified) reported@TheGameVerse that cause ubisoft has severe leadership issues, out with the family.
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kief (@prodkief) reported@Sinddo_ @SpoitUpdates That's not defending it, you lack comprehension skills. He's pointing it out as a long standing issue that needs to be taken care of by Ubisoft, because ultimately people are pieces of **** and they're going to continue to cheat if they aren't detected and banned by Ubisoft
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Nick (@Nickachu_Knight) reported@Wario64 Just move day one Xbox Studio games to both premium and Ultimate. Problem solved. The extra 9.99 is of you want Ubisoft + EA + Fortnite.
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NoFront (@G0MEZ93) reported@AkiraAmora This fixed it for me: Equip everything one last time, close game, and backup folder 635(Uplay) or 1843 (Steam) in your Ubisoft savegames. You can find your correct Account-ID folder name on R6Tracker.If they reset again, just logout/login and paste your backup back🤝
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Benjamin Knight (@BENJAMINxKNIGHT) reportedIt was stupid as hell of me to expect @Ubisoft to make a game that doesn't crash every time I open it. #thedivisionresurgence @TheDivMobile
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Red (@Zinoger) reported@fettR6S People saying he's defending cheating just have comprehension issues. he's not trying to imply it's okay, but he's saying at this point why care anymore because it's on Ubisoft to do something about it and they never do. It will continue happening until Ubisoft gets a better AC
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Miyeontastic (@KotoneJiyeon) reported@SynthPotato it was a buggy fuckfest on day 1, only after a week of patches it became a decent game I thought gamers hated the whole "fix the game post-launch" philosophy from ubisoft and other studios but suddenly we don't care when it's something to fit our agenda
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Morningstar (@Fiery_Guardian) reported@Pirat_Nation The Skull & Bones fiasco was such a moment of failure for Ubisoft, they literally had the recepie for a money printing banger with AC Black Flag but they spent 10x times what was necessary, put a completely clueless female in charge of development and went live-service retard. Colossal L.
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Daniel Matias (@MulletManDann) reported@Rainbow6Game @Ubisoft YOU GUYS NEED TO FIX YOUR ******* GAME I GET DDOS 3-0 GAME TOP FRAGGING TRY TO CONNECT BUT I CANT I LOOSE RP AND GET BANNED LIKE WTF IS YOUR GAME
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NatJR (@NatJR85037) reported@ToduBaliBen @TheHiddenOneAC I couldn't give a **** how it was financed in the same way I don't give a **** that Ubisoft now has middle eastern money attached and the problems that poses. Stop with the fake outrage.
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Slack (@thehypeman21) reported@Rainbow6_UK Day 165 of asking ubisoft to fix wrong server matchmaking in uae servers
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Aryan (@Ah__ryan) reported@PHO3LIX_ Ohh, okay , wow that makes so much sense , even the rouge prince of persia , has the exact same problem , even though it was only published by ubisoft , now we know , suffice to say you can't do anything about it?
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Phantom Foxx (@PhantomFox89) reported@Rylanthehobkin @TheGameVerse @Rylanthehobkin , It would appear to be real. The post states Far Cry 7 is going through "development hell". As we know Ubisoft is a dying company. Recent stock prices dropping by 35%, mass workplace unrest, and rumors of Tencent making a bid to acquire the company. It is likely causing delays and other issues with a large project such as Far Cry 7.
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Anurup Deb (@xenodes1234) reportedSuch a Disgrace @Ubisoft @UbisoftSupport you all seriously cant help a person recover a game that was maliciously linked to a different account, making a person waste his/her precious time on filling forms, doing verifications,providing IDs,to tell the problem rather than solving
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David Quiaios (@dquiaios2430) reportedAdditionally, I´ve been trying to contact Ubisoft Support regarding this issue, but I keep getting automated responses stating that the ban cant be lifted, that no further investigation will be conducted, and that no additional details can be provided about the reason of the ban.
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Eva Jarvis (@EvaJarvis68) reported@alexanderlecard @Ubisoft I don't have issues with the game.
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Oluwatoniloba👴🏾 (@Erin_ile) reportedInteresting. Some of us pay for our games but we can’t connect with online players. I get a lot of Tarija and Oruro error while trying to connect online on both @Ubisoft Tom Clancy Wildlands and Breakpoint.
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M. (@ikkisooo) reported@UbisoftSupport Can’t connect from Ubisoft Connect dolphin 028 SEA Server? Any fix??
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Alex Heavner (@22Heav) reported@Ubisoft Couldn’t even get into the game by the time we got 4-0’d. If you’re gonna ban people for leaving ranked games, fix random crashes!
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Dapper_Swindler 2 (@sam566773923209) reported@shitlibtribal i feel like part of the issue is ever since the bolivia ghost recon, ubisoft is scared of doing a real place
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TheDiablix (@TheDiablix) reported@DarioColon1 @exocetr @EndymionYT No. That's literally just what occurred. Ubisoft claimed Shadows did well, all the while as soon as it's first month of sales was done they kicked selling everything into overdrive and got into legal trouble for lying to investors and loan companies over their quarterlies
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Tugra (@Gorgorothh) reported@UbisoftSupport @assassinscreed Hello, my Ubisoft account is LilTugra. For a long time, I have been trying to verify my account to play ranked mode, but I’m facing an issue. I cannot log into my Google account because the 2-step verification code is being sent to an old email address that....
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qasual (@yungplxgue) reported@J7ck_R6 @kuba_oof tbf it most definitely is ubisoft. every other game its standard but siege is just horrible with performance issues
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.lollmaoeven. (@Necro_Kn1ght) reported@snacks_fruity2 People want games that are basically movies when they could just watch a movie OR they want the game to be as easy as a Ubisoft title but nobody ***** with them so they play any other game and then make their lack of skill everyone else’s problem.
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Atomni (@Atomniii) reported@UbisoftSupport @Ubisoft Hello Ubisoft! My account has been banned for about a year now for a TOS breach when i had sent you guys a letter asking why i was banned since you wouldn’t reply on your website you told me that i got banned for cancel glitch pt.1
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Wild Cloud☁️ (@WildCloud420) reported@OzgurCreativity @GamewithDave Just pay for internet, a gaming pc, the videogame itself, the repairs on your pc, and you're straight, oh wait also you need a phone to authenticate your account and if you want to play Ubisoft games you need to use their service, also you need to sell your unborn child's soul.
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Sofia (@barettorein) reported@4AGames imagine if it comes out and it's a live service with microtransactions and a ubisoft style open world please let it be a good, linear, quality game with a premium price tag and NOTHING ELSE...