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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in | |
| Austin |
Sign in | |
| Duluth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Kuba
(@Kuba89284194) reported
@UbisoftSupport I can't sign in to ubisoft connect because there's no verification code on my e-mail.
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Mert
(@Light_Blade57) reported
@ForHonorGame Ubisoft, why have I kept getting critical errors lately?
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I JKZ I
(@xJKZxx) reported
@INTERRO @INTERRO can you please somehow tell ubisoft that there is the cancell glitch again where you can win one round and they can just leave in the first round and the match is cancelled the second round its so annoying it costed us so many free elos
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Kyuツ🐧 | Kyuvii👀❤️
(@xKyubii) reported
"Culpablo" and "killergas" doing MMR Glitch and losing, now they cancelled 2 times in a row after they lost the first round... whyyyyyyyyy ubisoft just want to play some games 😢
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Chris
(@chris29jordon) reported
@Ubisoft No seriously, Uno keeps crashing and it’s really annoying please can you guys fix this
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Anselmo
(@Alph4Vill3) reported
@UbisoftSupport still crash after same 4 minutes playing, isn't changed anything. no update or download for TD2 or Ubisoft Connect launcher
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The House of J 🔝
(@jerkyboyx) reported
@TheDivisionGame Oh Ubisoft almost 24 hours and you still can't fix the server crash and the game freezing after 1 minute into log-in. You are such amateurs and full of crap.
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शिवांश दीक्षित
(@shivansh16Dixit) reported
@Ubisoft @TheInfamousPN @FenyxRising Fix assassin's creed Origins! I have a gaming laptop with 9th gen i7 gtx 1650 4gb, 8 gb ram and with latest nVidia driver. I feel like I've wasted money on your game. It mostly gives me 19-24 fps in the city region of Siwa. How am I supposed to play this game like this?
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Eric Clark
(@EricClark) reported
@TheDivisionGame Folks, it was more than likely (unconfirmed) due to Ubisoft Connect. Some players reported seeing a crash related to Ubisoft Connect attempting to update achievements. If this was because of Ubisoft Connect, don't blame Massive this time, blame Ubisoft.
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Kanine
(@l_Kanine_l) reported
@Ubisoft people be tryna get you banned on siege for lagging and not being able to move. like wtf. if i get banned for that ima be pissed @Rainbow6Game
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tristan veivolo
(@Helgast7) reported
@KSR6S on this I completely agree, in my opinion ubisoft should go ban all smurf and put an anticheat that really works and all the problems would be solved. A piece of advice I can give you, ask to get verified on tabstats even on the smurf and you should no longer have problems
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Jordi ひ
(@unlows_) reported
@Ubisoft i haven’t got my twitch drops and everything is linked so i don’t know what the problem is
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Matthew Webster
(@ahhfuckit) reported
@Ubisoft @Brawlhalla What about Valhalla you know the BROKE game you released 6 months ago THAT STILL DOESN'T WORK and every update and DLC makes it even worse, maybe you should concentrate on your broke games before others, or sack the fools who keep pumping broken stuff out, it's unplayable
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Mahwardy
(@PandaMarius) reported
@assassinscreed @Ubisoft So, i was doing those goddamn river raids to get rid of that quest with the sword, i got the sword, i also got a piece of armor as well and since i was already there i said to try to finish the other one too with them 2 pieces of armor, etc. After almost 3 hours i got a crash!
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Neuroisdelicious (ND)
(@Neuroisdelish) reported
@Astrozombiecat Technically this is not a crash. Apparently it has something to do with our UbiConnect, hence the tweet is originated from Ubisoft itself (I am assuming)
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reginakian/kisaka
(@aIizardtooth) reported
@Ubisoft @UbisoftMTL PLEASE FIX THA SIEGE MMR SYSTEM!!!!!! WHY I ALWAYS LOSE MORE THAN I WIN AN WHY IM ALREADY AT 50 ELO A GAME AFTER 20 MATCHES????? And i cant even play w my friends cause of the new mmr difference. Plat on one account silver on the other. Makes no sense.
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Cyrhox ☄️🌍✨
(@Cyrhox) reported
holy **** fix the crashes @Ubisoft @TheDivisionGame
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Tofannaki/Goule-man
(@GouleMan) reported
@Ubisoft I have a problem with the watch dogs legion online mode I can’t access it on ps5 right now the game crashes every time I try to join a public free roam 🤔
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Jay
(@SHDAgent) reported
@UbisoftSupport For those that are still having issues, I figured out how to get mine working. I verified the files on Ubisoft Connect, which found some corrupted files. After repairing, the game began downloading a new patch. This fixed the issue for me.
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Rodri.Gallego
(@RodriGallego3) reported
@UbisoftSupport @TheDivisionGame Thank you Ubisoft, you broke the game with the new update and still keeps crashing every 10 minutes. The GE is still on, today in day 2. So, what are you doing? how is that the crash is not fix yet? So how long is going to take and how many days of the GE are we gonna lose?
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Je' Daii Sicarii
(@DaTruHeroPlays) reported
@Ubisoft @UbisoftSupport @assassinscreed I have been dealing with a number of issues with #ACValhalla since I purchased this game about lil' over a month ago. Now, I've run into a stick drift bug that honestly and literally makes the game unplayable. And it only happens in ACVal
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AueR
(@R6_AueR) reported
Anybody has problems with uplay/r6 connection?
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Steezy MTB
(@Hustler_4_Life) reported
@zironicdk It would be considered an easy and viable fix. Ubisoft does not do those.
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vac9181
(@vac9181) reported
@Ubisoft @Ubisoft_UK @TheDivisionGame soooo eta on pc fix ??
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vignesh sethuraman
(@rapidthunder) reported
@UbisoftSupport My case has been escalated since past one week to the internal team and still no update. Please help. I have a Ubisoft Account for the last 11 Years and never faced any issues. I'm literally begging for a response.
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Emiliano
(@Emilian92191524) reported
@Ubisoft Because you sued area F2 your ranbow six siege costs money area F2 you don't have any problem with the other games so that the lawsuits because of you many people are desperate for a new game to come out as area F2
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fggggffc
(@fggggffc) reported
@Ubisoft @FenyxRising Like fix your ******* game
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Craig
(@CraigCWR) reported
@Luke14Lynch @MrGrimothy Seems like a lot of game developers have a crunch issue. Never looks good does it, look what came out about Ubisoft.
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Steffi Thompson
(@SteffiThompson) reported
@Ubisoft @FenyxRising is it going to crash every 4 minutes as well?
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not.rocky.balboa
(@Not_Balboa) reported
@JOSH_GORDONXII It’s lousy with game breaking bugs. Literally stuck about 2/3 of the way through because of a 4th game breaking bug. Been stuck on this one since January. Literally cannot progress because the developers won’t fix it...@Ubisoft blew it on this one...