Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Mantes-la-Jolie	Online Play	2 hours ago
Mulhouse	Sign in	2 days ago
Brussels	Sign in	3 days ago
Amane Aït Oussa	Sign in	4 days ago
Lorient	Sign in	5 days ago
Paris	Online Play	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chadz (@RealChadzz) reported 2 minutes ago

  @Hydra_Paradox1 @nuhre_ That’s the other problem Ubisoft uses always online that is also killing games but devs like crystal dynamics made avengers offline, playable anytime while delisted, with every single MTX cosmic free to use

• 
  Asmana (@Asmana__) reported 5 minutes ago

  @Fred1532556133 @sgaragarru87 Does ps+ contain xbox exclusives? No, does it work on pc and mobile? No, does it have ea play and benefits in ubisoft games? No Missing out on 2 games doesnt change the fact that pretty much the same service exists on other platforms

• 
  N7LightShadowOnyx (@LightShadowOnyx) reported 8 minutes ago

  @Vara_Dark funny how ubisoft had no problem releasing sales numbers for black flag but never did for shadows

• 
  mohit singh (@mohitSi86870121) reported 9 minutes ago

  @Ubisoft Fix double assassination cam

• 
  BLSR (@xshblaser) reported 11 minutes ago

  @FabiannMorgan lmao people having problems on their own and blaming Ubisoft or the game

• 
  Your Name Here (@HahaFunnyDoggo) reported 18 minutes ago

  @LeeorV @TheKingerdYT First, just because it's not online dependent on consoles, doesn't make it a good product, that's stupid. This release has so many issues I don't even know where to start. Only someone truly ignorant would even put "Ubisoft" and "good behavior" in the same sentence at this point.

• 
  Max (@MaxwellST_) reported 18 minutes ago

  @Cow1en bring it up to an admin who can raise the issue with ubisoft. Moss will read IPs and HWIDs, if these are compared to moss files of the babned players and it turns out they played they will be sanctione

• 
  NamtariuS (@Crasso32) reported 22 minutes ago

  Hi Ubisoft, could you help me with a problem with my account? It says it's locked and I can't access it. @UbisoftSupport

• 
  KAIZAR underscore 3️⃣ (@Kaizar_3) reported 22 minutes ago

  This game went from being a sequel of an acclaimed platformer to a ******* space sim prequel nobody wants. Ubisoft should release it and let the ship their on crash already.

• 
  MadsterChief⚔️ (@grindtilldusk) reported 23 minutes ago

  Problem with ubisoft games is first few hours you got amazed by its enviroment, graphic, map design and enjoying it to the fullest. But it took you only few missions after to realize how boring their game is.

• 
  jhonny dayz (@JhonnyDayz) reported 27 minutes ago

  @UbisoftSupport I'm having trouble linking my current PlayStation account to my Ubisoft account. They have the same email and everything, but it's still linked to a PS3 account that I don't even have access to. I bought Just Dance 2026 and I can't play it.

• 
  Hwang Seong 🎮 Fatal Fury COTW (@HwangSeong96) reported 29 minutes ago

  @GameSpot LOL it’s pointless, the vast majority of major recent games aren't on GOG. No Square Enix, Electronic Arts (EA Sports FC), Ubisoft, Rockstar, PlayStation, Capcom, Activision Blizzard, Xbox, Sega… no live-service games, no games with Denuvo (Stellar Blade)…

• 
  Max (@MaxwellST_) reported 29 minutes ago

  I hope ubisoft do find a different solution to anti-cheating systems in comp Not because I think it will expose anywhere near as many people as the community expects, but because it will make sure that people finally stfu with these accusations after their ego gets broken

• 
  Swamp Hermit (@FeyFather) reported 31 minutes ago

  @kulpreetvirdi Yes, I can and do demand exactly that. @Ubisoft has every chance to do right by its fan base and instead delivered this glitched, unfinished slop then didnt support players when they had issues.

• 
  Synth Potato🥔 (@SynthPotato) reported 33 minutes ago

  Three things Assassin's Creed needs to fix as a franchise, in order to be truly back to form: 1 - Procedurally Generated cutscenes: Ubisoft has relied on cutscenes that have no emotion, no proper motion capture for far too long. This style of cutscene has been a stain on every single Assassin's Creed since Odyssey, utterly ruining the presentation of any quest they are used in. Black Flag Resynced is getting across the board praise for how amazing the cutscenes from the original look in the remake, and is getting across the board criticism for how much of a step down these procedurally generated cutscenes are in the new content, it is actual whiplash when old cutscenes sometimes transition into these. Going forward, this system needs to go entirely. It is okay to use this system in side quests in a huge RPG but it is absolutely NOT okay for the bulk of the main quest to have these, let alone in a non-RPG game like Black Flag. Especially when developers like CD Projekt Red and Warhorse Studios are making incredible cutscenes for both their main and side quests in arguably much bigger RPGs than Ubisoft's. Ubisoft needs to start delivering AAA level cutscenes again, this is a corner cut that simply cannot go on anymore. 2 - Writing: Assassin's Creed used to be a leader in storytelling in the gaming industry, now it's hard to even take their stories seriously. A company as big as Ubisoft NEEDS to start putting more experienced, truly great writers on their projects. It's pretty much a consensus now that Black Flag Resynced's new content is clearly written differently, and worse than the original game's content. There should not be this level of quality difference between old and new Ubisoft. Ubisoft currently has Darby McDevitt as their only truly recognizable writer that we all know continues to deliver great material, but it is simply not enough for a company as big as Ubisoft to only have 1 truly notable writer and the rest of the writing to be so mediocre. This is a major aspect that will continue to hold back their games from being considered truly great if it is continued. Hire better writers, make storytelling a central piece of these games again. 3 - Non-linear storytelling and the Target Board: Recent Assassin's Creed games has adopted a non-linear style of storytelling where main quests suddenly gives you the freedom to go after any target out of a list of targets in any order. This is a huge issue because it means there can be no character development for the entire middle portion of the game, these stories are being forced into entirely eliminating character development, recurring side casts and any sense of progression in order to accommodate for the fact that the player can go through the main quest in any order. Naoe could not experience a life-changing event in one quest because the story HAS to accommodate for the fact that you can do these quests in any order, therefore every character in Shadows is static throughout the entire game. Non-linear storytelling has to be entirely stripped out of this franchise going forward. Black Flag Resynced is all the proof you need that writing stories in a linear order makes a huge difference in how you write these games, it used to allow Ubisoft to have these games take place over the course of years, slowly developing and aging their protagonists and side cast through the story. Making them truly satisfying tales. Now, they are just boring target cleanups with small stories that don't connect to each other until the final act, where the story can finally move forward for like an hour before it wraps up. Overall, Ubisoft's issues have stopped being gameplay. I think everyone who's played Shadows and Black Flag Resynced agrees that the gameplay of this franchise is in a good state, especially Black Flag in terms of non-RPG gameplay. The main issue remains storytelling and presentation, once that is fixed, I truly believe that Assassin's Creed and Ubisoft as a whole will been seen in a positive light again by everyone. The ball right now is in the hands of Ubisoft Montreal with Assassin's Creed Hexe, if that game doesn't work out, I really think interest in new games from AC will simply end. And all that will be left is remakes. So I truly hope Hexe nails it.

• 
  Professional treat stealer (@ZukoScaleclaw) reported 37 minutes ago

  11bit-Studios fixed “The Alters”. After more than 7 months I can *finally* continue the game \o.o/ Now Ubisoft just needs to fix the Frontiers of Pandora dlc so I can finish that as well 🙃

• 
  Chris Halici (@ChrisHalici) reported 38 minutes ago

  @Ubisoft @UbisoftSupport I’m begging for some assistance with Support Ticket 26341348 . It’s almost been a week, and I just need a quick and simple resolution. I don’t know who else to communicate to in order to address this issue. Thanks

• 
  ImNotAVirus (@ImNotAV1rus) reported 39 minutes ago

  @gpt_alex I did, in fact, choose my words carefully: IF the startup takes off, the potential is much much higher than a 9-5 job But you know it's the same in your case: you're talking about stock appreciation + the POTENTIAL bonuses except that those aren't guaranteed in every company either. And your stock can also crash and do like -90% in few months, as was the case with companies like Ubisoft or Atos SE Factually speaking, you're more likely to make money with a 9-5 job yes, that's true. However, it's absolutely false to say that, over the same amount of time, having a 9-5 job makes you earn more money

• 
  ⬜ ◻ ◻ (@17l76) reported 42 minutes ago

  @ZodiacWolve @assassinscreed @Ubisoft That might be a ps app problem

• 
  Ajay77 (@IdekFr0101) reported 44 minutes ago

  @Rainbow6Game To anyone who sees this, if you have an Elite series 2 controller on Xbox turn it off and connect an original Xbox controller, switch back to console lobbies and then reconnect the elite series 2 controller. @Ubisoft @Rainbow6Game where ******** is the fix bro? 2 days now

• 
  Jay (@gods_goods_) reported 49 minutes ago

  I got the new AC4 and right off the bat it’s MAKING me login to a Ubisoft account to play, won’t let me proceed or play without doing it, and then when I go to make a Ubisoft account it denies all of my passwords even though it meets their criteria everytime! Already disappointed

• 
  Fábio Castro (@Fabiocastro185) reported 50 minutes ago

  @UbisoftSupport Oh dear @Ubisoft team, even when you get something right, you make mistakes. Please fix the crashes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.

• 
  Kottpota (@PS2Apostle) reported 50 minutes ago

  @ymnis_v1 @GOGcom You could get better taste, plenty of current games on GOG, barring that you’ll have to be susceptible to other storefronts to play your Ubislop. Lack of availability is probably because Ubisoft is restricting their crap to storefronts that get along with their live-service crap.

• 
  Fábio Castro (@Fabiocastro185) reported 51 minutes ago

  @assassinscreed Oh dear @Ubisoft @assassinscreed team, even when you get something right, you make mistakes. Please fix the freezes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.

• 
  Morgy (@morganshibaIN) reported 51 minutes ago

  @AndrewsRengifo Ubisoft revealed despite of them forcing Kassandra majority of people chose Alexios of course bugs and glitches are issue which need to be agreed on but if you think male mc isnt a factor you are out of touch tell me why isnt rev 1999 earning as much as the games which have mmcs?

• 
  Second Order (@JMMODE) reported 54 minutes ago

  @assassinscreed Did you fix the issue where you can't play a single-player game if Ubisoft servers are down?

• 
  Mike Buck (@Mikebuck) reported 57 minutes ago

  I’ve literally posted about the difference of cosmetic dlc and regular dlc .. I ultimately have no serious issues with this but also reserve the fact that these things slowly trickle over into negative pay to win types of dlc .. Ubisoft has done that before and I’m sure they will again

• 
  Jinx (@qwertyMrJINX) reported 57 minutes ago

  But seriously, **** you Ubisoft. Fix your ****.

• 
  Nathan (@natatot) reported 58 minutes ago

  @kiddbanditpro Loved Origins! I definitely have my issues with the direction Ubisoft took the AC series in, but at least they innovated on what they were doing previously. And we should all be able to enjoy what want to. 👏

• 
  Luxfero__ (@LuxWombat) reported 59 minutes ago

  @ketchupvmustard I'm sorry to hear that! I don't know much about the mobile games, tbh! I know that there were some interior changes in Ubisoft and maybe that affected some publishing, hope they will fix this asap!