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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (57%)
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Online Play (30%)
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Game Crash (6%)
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Glitches (5%)
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Matchmaking (1%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lusciano |
Sign in | |
 Wiesbaden |
Game Crash | |
 Strelcha |
Online Play | |
 San Leandro |
Sign in | |
 Kyosai |
Sign in | |
 Brampton |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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mercenarymaster
(@mercenarymaster) reported
@NintendoEurope Hell. Yes. I really hope my prediction becomes well known if it's correct...Here it is, I think we're getting a Ubisoft character which means it might be either Rayman or Crash however if one of them is confirmed for Smash, then that means the other one will be a Mii Costume.
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BlindTacoBear
(@BlindTacoBear) reported
I gotta say after dealing with @Ubisoft customer service, they were fantastic!! Very quick to respond and solved my problem right away. Props to @UbisoftSupport!
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Jorgen
(@Charles75494468) reported
@UbisoftSupport Having issues with Siege on pc, I can not go onto the Ubisoft services for invites and when I click my invitations from the home squad screen nothing happens. Could I please have some help with this
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Bero 🇩🇴
(@Beroch02) reported
@PorterJonD2 -From signing issues, from games not starting, instead of opening a game it opens the launcher, I have to sign in like 40% of the time even though I have Steam and Epic linked to GFN, and have to sign it every time with Ubisoft or other launchers. And more.
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Kung Chih Fan
(@ChihKung) reported
@UbisoftSupport Hey Ubisoft When will u guys fix this bug? In the division 2
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Leonel Cantú
(@MrChilliV) reported
@Rainbow6Game For anyone having the same problem, I tried buying the same amount of credits directly through the Ubisoft store (web browser) and it worked just fine, they were immediately added after I logged into the game. Seems the problem is somewhere in the purchase through Steam.
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Brodie Dowling
(@DowlingBrodie) reported
@UbisoftSupport Currently getting "Sorry, the Ubisoft services are not currently available. Please try again later." error, have rebooted game, have done everything I can and no news about it being down?
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MarsMatrixShmup
(@MShmup) reported
@UbisoftSupport Hello Ubisoft and The Division 2 teams, Since yesterdays, as many of us, I'm stuck at 9% while my character is loaded. Please, if it could help, find my id: "MarsMatrixShmup" on XBOX ONE Series X. Be brave in front of this issue !
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SHAINE LEE
(@skslee1) reported
@Ubisoft Hi Devs for The Division 2, please hotfix the invisibility glitch that has taken over the Dark Zone. This glitch includes the waveform and running against objects until the game loads back in and hey presto your Harry Potter wearing the invisibility cloak. Please fix.
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Mr. Kregar
(@Murra1n) reported
@UbisoftSupport @Dan_Dans I'm still having this issue as well. Dan is lucky he got a response, Ubisoft never acknowledged my previous reports from yesterday. Why can't Ubisoft just roll back yesterday's patch or is it so far broke you can't? Please provide ETA for fix.
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NIMÅ
(@NimaFadaee) reported
@Rainbow6Game I’m very sad to this beautiful game full of bug ! I have pay so much to the ubisoft for this game, i got issues every single day!! Why?!! Now i got new error [4-0xFFF0BE25] in middle of Rank match !! And i got 60 minutes abandon!! This my id: khomeini1979 fix this
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XxD34THZxX GT
(@xxd34thzxx) reported
@growtopiagame Its alright growtopia players are used to seeing error connecting trying again in 30 seconds,OOPS:too many people loggingon at once and server lag so its alr growtopia but dont expect your game to succeed ubisoft is a very rich company but cant even fix gt./fp
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Jasper Rolls 🐷 A Machine for Pigs
(@jasperrolls) reported
the answer was no btw. the dlc is straight up broken and doesn't function. thx ubisoft
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Dean Gustafson
(@DeanGustafson13) reported
@UbisoftSupport I'm still waiting for a reply regarding why my trophies haven't auto popped on PS5. I've DM twice been on both consoles and Ubisoft Connect isn't tracking my stats properly. What should of taken 1 second has turned into days not good enough. Need to fix game!
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Juan Rojas
(@ripbo2) reported
@Ubisoft fix the ******* peak on kanal to the right of spawn stairs outside holy ******* ****. Legit just died to a jager ******* standing outside like he was attacking with us
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Mark Johnson
(@mark56265) reported
@exile_an @Xx_Boone_xX @Ubisoft Lol you think that’s why?! Lol must be a tiny brain moment. When everything has gone to streaming. The price will increase year after year till your spending 100 a month for each service. Not to long ago a gallon of gas was .36 cents.
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Bjrn04
(@bjrn04) reported
@tackleberry93 @Ubisoft same problem i can play rainbow and open the ubi connect launcher but the overlay can't connect.
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Mumof2littlewhovians
(@Raw1971Rhonda) reported
@Ubisoft How about you fix the issue with Division 2, 9% loading screen and missing main character!!
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Cullen Carter
(@CullenCarter19) reported
Why can’t @Ubisoft make it optional to play with console and pc or just what you have. Not everyone has a PlayStation and a PC. Competitive integrity is a poor excuse with an easy fix @Rainbow6Game
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TwistyHat116057
(@AdamMahmood78) reported
@UbisoftSupport Hello Ubisoft Support my main character is missing I am on Xbox one X platform. Any idea when this issue will be sorted ? Also will the Global Event be extended for those who have been unable to partake in attaining the global tasks etc
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Alexis Torres
(@AlexTorres_Bibi) reported
@UbisoftSupport 24 hours and still not solution to this type of problem ?! It's already regrettable that they don't offer new content for months But don't fix this! Shame! #PS5 #TheDivision2 #Ubisoft
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Jade ⚧𖤐
(@jadethedoob) reported
@lyro_daniel @Kotaku EA’s punishment was having to fix Battlefront 2, they don’t (to our knowledge), do what Activision and Ubisoft has done
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Brandon Russell
(@Jacrispy425) reported
@Ubisoft please fix my ranked ban, I was in a ranked match and my game crashed, had to restart my game and we won last round and now I'm banned for 2 days, this is the second time this week this has happened, get yalls **** together
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Fish
(@FishLipFace) reported
@RaymanTogether @Ubisoft A new game probably wouldn't show up here, but I have the same hopes. I'm betting on Rayman or Crash
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KJ, Arcueid's malewife #Shantaember @KoF
(@Cyntifa) reported
Crash and Rayman are owned by companies with abusers (or at least I hope Ubisoft learned its lesson) and there's nobody else that'd make me really scream at the top of my lungs.
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ViviPlays
(@ViviPlaysYT) reported
@4Most_gg I'm not saying that's the only problem with GFN, I was saying that the only one of the 3 things mentioned that concerns me. The other 2 are obviously bugs/errors which can be fixed. It's not great, but they happen. The Ubisoft Store one is a concern if that's expected behaviour.
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Brian Ross
(@brianflstate) reported
Rumors are starting to swirl that @TheDivisionGame is permanently broken with corrupted data. Its been over 24 hours now and no fix, or plan on when it will be fixed. Characters won't load. This is a the last straw for a lot of @Ubisoft players.
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midnite_Flee
(@FleeMidnite) reported
@Ubisoft what are y’all doing to fix our missing character on division 2 at this point I just want my money back the game is ******* trash y’all messed it up
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Smt64 the Mouse
(@Smt64Mouse) reported
@SparksEchidna As much as I would love Crash to join since, childhood, I don't think Activision deserves any reps, tho an argument might sadly apply to Rayman since he is owned by Ubisoft....so......Eggman, even tho at most, his DLC Spirits could be other Sonic Villains
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Solidier
(@Solidier6) reported
@Ubisoft @UbisoftSupport Can y'all make newer update for both Assassin creed Unity and Syndicate? Unity still have alot bugs and syndicate has a huge bug problem where the graphics on the ps4 freezes the game when it tries to load the area up. Please and thank you.