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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (78%)
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Online Play (13%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Trichūr |
Sign in | |
 Samsun |
Sign in | |
 Pontivy |
Sign in | |
 Alta |
Sign in | |
 Lanús |
Sign in | |
 Pärnu |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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TakticalMind
(@TaktikalMind) reported
@UbisoftSupport worse service I ever encounter. Now with lockdown of COVID. Ubisoft deduct twice 14.99 EUR from my visa and paypall. yet account is still suspended. what they say??, they say we are waiting for the money to reach.. Why, was sent by ship somehow I wonder
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Youngstar LFT
(@YoungstarRL) reported
any pc nerds here: my ts3 always lagging when i start it and then freeze directly and i cant do anything any helpers? Also same problem w Uplay
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Andy Aech
(@Andy_Aech) reported
@Ubisoft So you lock me out of MY funds and then try and blame my bank for putting the money on hold when it was your system that requested it to be put on hold? Everyone else's problem but yours, right? Don't get Ubisoft+ people, they're charging twice for one month. #Ubisoft
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Sami Berry
(@samiberry67) reported
@AccessTheAnimus And another thing they can add packs everyweek but not fix the game why is Ubisoft becoming ***** all of a sudden
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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EST Stroke
(@EstStroke) reported
@UbisoftSupport Hello Ubisoft support. I am having issues linking my twitch account and my Ubisoft account. I thought I had read that this was an ongoing issue and it would be resolved soon but I can't find that tweet.
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Slaтэя⚰
(@lilslay1k) reported
UBISOFT FIX YOUR ******* SERVERS YOU WORTHLESS PIECES OF ****
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Andy Aech
(@Andy_Aech) reported
@UbisoftSupport So you lock me out of MY funds and then try and blame my bank for putting the money on hold when it was your system that requested it to be put on hold? Everyone else's problem but yours, right? Don't get Ubisoft+ people, they're charging twice for one month.
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Well, it's cow year now.
(@DecaireRobert) reported
@JimSterling If Ubisoft had patented "climbing up to a high place to reveal part of the map" pretty much all the open-world games would be in a lot of trouble.
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Nacnan
(@Nacnan1873) reported
@Ubisoft I need a fix for the builder mission on Valhalla. I am unable to continue from this mission as it will not let me complete it.
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KingVader
(@KingVaderR6) reported
@INTERRO It would be a hit into the casual community that cares about cool skins and uniforms. There is a real problem about the body blending on the maps. I’d much more prefer if Ubisoft would give us an option to just turn all the servers skins into default and we’ll be all happy then.
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c4ridw3n_HGG
(@c4ridw3n) reported
@FateFromFiction I mean those guys were harrassing her beyond the game... they took it to discord and twitter and also created images of her. I think Ubisoft bans constantly on Siege. The real problem here is the actual trash players that spit hate on the regular. Just adding to the convo
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Missy
(@PeachHail_) reported
@Ubisoft I just recently have had an issue when the opponent team surrenders and then I get no elo. This happened three times today! Anyway can anyone help or does anyone know if I will ever get it? Thank you!
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Josh Roberts-Law (TheGamersPerspective)
(@Afc_Josh12) reported
@assassinscreed Was gonna platinum this game but ubisoft are known for broken trophies and to complete every territory sounds way to risky
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Reaper
(@The_MW_OG) reported
@ForHonorGame Why we play against PS5 user's? Fix your game. Do something. @Ubisoft
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#ObeyTSG
(@Im_TSG) reported
Do not install uno on pc unless u want to have microphone issues. Messes up a bunch of crap for my mic when i tried to play it. @Ubisoft
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Colin Womack
(@ColinWomack) reported
@Kahjahkins I’d love Xbox to include another service like the EA Play. I’m ok with a slight price increase if it got us the Ubisoft equivalent to EA Play.
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js
(@jedisaiyanx) reported
@CohhCarnage Shadow of Mordor had problems due to its motion system and animation, it was a 1:1 copy from Assassin's Creed games, so Ubisoft had to step in, they have been slightly changed but are still pretty much the same. WB is just another hypocrite and takes another L.
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S3NT1N3L17 Gaming
(@S3NT1N3L17) reported
@PhantomsRage A decent game - it was pretty rough at launch, but Ubisoft has developed a reputation these past few years of sticking with their games well after launch and fully supporting them (fixing issues, making necessary tweaks, and listening to community feedback).
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Choccy Bun | Cinderace for Smash!
(@ChallengerPack9) reported
The only reason I'm putting Rayman above Crash is because of the current Ubisoft representation in Smash compared to Activision It'ss weird how Activision doesn't have anything in Smash, when Ubisoft at least has spirits, which shows they're willing to work with Nintendo
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SBC
(@BeitzelDarrvan) reported
@TheDivisionGame @Ubisoft There is a general sound effect glitch after the latest patch on xbox. Reloading sounds and general sound effects. A log off and restart fixes it, but it comes back.
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Justin
(@Justin20041549) reported
@mohamed115935 @G2Pengu Oh yes don’t get me wrong I agree but the issue is the fact that its Ubisoft we’re against. I think it matters but at this point, I’m more mad that they cater to pro’s than casuals due to how much money the pro players give them for just existing. No offense
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Plazma👑
(@PlazmaR6) reported
Anyone know why i get an error everytime i try and connect my twitch an uplay? I cant get drops because of it :(
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jase
(@jase11417490) reported
@Ubisoft fix siege it can’t be that hard to make the game good
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vertted
(@verrted_) reported
@UbisoftSupport Ubisoft please fix the surrender exploit you can surrender and avoid losing Elo its made the game unplayable
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OptimisticallyDepressed
(@DesistUndHalt) reported
@EtileEno @AliceAvizandum I pour their old cup out, still smiling, and open the cupboard to grab another mug. There are another six of them in there, and they are all Ubisoft glitch mugs. I take a clean mug, pour a fresh cup of coffee, and take it to my guest. I give it to them. This is their Hell.
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Big Daddy for Smash
(@Bioshock4Smash) reported
@Toontown4Smash Nintendo are Ubisoft are very close....so Rayman i guess But Crash would be awesome too
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Ker718
(@KerMillie14) reported
@realUNOgame Please reach out to @UbisoftSupport and @Ubisoft- UNO on the Xbox is not working properly. It freezes & crashes at the start menu every time for a lot of players. This is reflected in the 1 star reviews on the Xbox Store.
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jay
(@httpjxyy) reported
@UbisoftSupport fix your websites I can’t even link my twitch account to my Ubisoft account nor can I even log into my Ubisoft account on your website like what the actual f$ck
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JorClawstrider (JorRaptor)
(@Jorraptor) reported
@GrieveJ @Ubisoft If you have more than 100 runes you will not see others. One of the many issues with the rune system sadly