Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (52%)
- Online Play (24%)
- Glitches (20%)
- Matchmaking (3%)
- Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Limoux
|
Online Play | 1 day ago |
 San Luis
|
Sign in | 4 days ago |
 Guadalajara
|
Sign in | 5 days ago |
|
Abbeville
|
Glitches | 8 days ago |
|
Noisy-le-Grand
|
Online Play | 13 days ago |
 Toronto
|
Sign in | 13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Gremlin (@PimpGremlin) reported@Ubisoft @Rainbow6Game Fix you ******* anti-cheat and start hardware banning people like I shouldn't be running into cheaters every game or every other game depending on the day. Also fix your damn SBMM; I shouldnt be getting Champions and Emeralds in ******* Silver lobbies.
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cait (@8ptCross1099) reportedNothing like trying to do a Manhunt and going down because the game has to load. @Ubisoft PLEASE, FIX DIVISION 2. JFC this is getting old. #thedivision2
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phantom. (@veronlyjt) reportedUbisoft genuinely fix your ******* servers I can’t play this **** no more
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Romano Kleinwächter (@SftwrMnsch) reported@xdadevelopers @Ubisoft no protection is meaningful, if all is client side. That simple. Even kernel level anti cheat crap (what no serious dev would introduce) does not solve this issue.
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luna256 (@aecFanart18) reported@specops1130 @TKDesignzs This is the problem with you all, trying to act like Ubisoft is nowhere near Rockstar lmao, and I say this as an big Assassin's Creed fan
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junio (@ju_nioo) reported@vidsthatgohard The Ubisoft Connect error got me I'm playing the entire AC franchise and since I has bugs in Ubi Connect. I'm forced to change my password every week because they say my account was probably hacked
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Amaze (@Amaze2174) reported@khaliltooshort It the game runs smoothly so what? Ubisoft charged $160 for a broken upscaled mess with Star Wars Outlaws. GTA6 runs at a native 1440p with no upscaling and seems to have a steady frame rate, I’m not seeing any issue
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PHNX DAO🔥 (@PHNX_DAO) reportedUbisoft didn’t forget to upload the game. They uploaded the folder where the game was supposed to be, then apparently released the folder as a live-service experience. (1)
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Drawn Out (@DrawnOutYT) reported@yourmadhah @Sup3s0nic @DreamsideFPS Lmao so what you’re saying is you want rockstar to follow Ubisoft, activision, PlayStation, Konami and bungie’s example? You are the problem lol.
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kds_burner3 (@kds_burner3) reported@Emberheartgames Ubisoft is clearly on the campaign to remake all of their IPs. The problem with the Heroes franchise is that it's not their original IP, so there is no wonder that they don't know who is it for and what made the series successful in the first place.
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Justin 🗿 (@Moaiticus) reported@Roijo_97 @GTA6Alerts That’s why it’s a huge critique. Shadows minimized some of the problems from what I know but they reappeared in the Black Flag remake. Rockstar isn’t perfect but Ubisoft does too much hand holding and sensory overload with their UI.
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Spex (@spexr6) reported@Ubisoft @UbisoftSupport im mid game and you guys dc me and one player from there team and made the game a 4v4 and we couldnt join back and then i get a ban saction for it? PLEASE FIX THIS.
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Ed (@edkun197) reported@fashionpixie_ @isatheshy Yep I still remember playing Naruto broken bond on 360, in which they (Ubisoft Montreal) completely skipped Ino. Tho understandably so lol.
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Glitch (@GlitchTwitched2) reportedIm saying they have Ubisoft connect tho it’s the worst ******* gaming service ive ever used in my entire life And it has cross platform built in It’s perfect.
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iCheckVibes (Gaming Unc) (@iCheckVibes) reported@Stallion83 That is a Publisher (Ubisoft) caused problem. This isn't a Playstation or XBOX problem. Publishers should be forced to offer a Offline version (even if the game is online-only). Stop Killing games is fighting for something like this. If they did, you'd enjoy The Crew 1 today.
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Indica 🔞⚠️ (@indicavulture) reported@GhostRecon I'm actually deleting this **** til yall fix the loading. This **** is dumb. Please fix it as soon as possible. There's no reason for the entirety of your game to not be opening for the majority of people. Get it together Ubisoft oh my ******* god
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Jay (@M15T4J4Y) reported@WeezSays @LonoSG Not true for all of them. Steam’s own offline-mode FAQ even says games that use an external launcher often won’t start. You lose multiplayer, sure. But a lot of single-player titles still won’t launch if EA App, Ubisoft Connect, Rockstar, or CDPR’s REDlauncher can’t phone home. I’ve had that exact problem with Mass Effect Legendary Edition (EA) and Witcher 3 after the next-gen launcher got added. “Steam games play offline” is true for some Steam games. It’s not a blanket rule when the publisher bolted a second storefront onto the install.
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The Gamer Dad (@TheGamerDad_GG) reported@Shpeshal_Nick BUT!!!! They do say licenses can change due to licensing issues in the future etc etc So, you would need the disc to play said game if a licensing changes. Example, Ubisoft puts their library available, but then decide to no longer support it in the future.
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joackim lauridsen (@Virolykana) reported@Ubisoft most broken patch in division history, adds that teleport in from nowhere invisable and oneshot you, sound not working at al, builds suddenly doing 100 damage caracters getting deleted from buying cashshop items... how the F do you mess up this bad
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TJ (@foreversausages) reported@MightyKeef Yes. **** Ubisoft. Utter ******* AIDS games that are broken.
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Nat Nivram (@NatNivram) reported@PlayStationAsia Just tried to seek help with a PS Store purchase but was told to get help from Ubisoft even though all the transactions were through the PS Store. Just terrible issue ownership and servicing, even when I’m actively trying to give you money. Do better, Sony.
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Lol Lolsson (@Lol_Lolsson03) reported@DeggerDevi36465 Ubisoft games almost always LOOK good. The problem is they don’t play good.
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banteng 🐂 (@djinnsarap) reported@ohlookitsrafa Eh ig because ea is more of a publisher these days there's still a chance it could still be a microtransaction-free or non live service games, like split split fiction or the recent star wars games Same thing with ubisoft
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BloodDevil (@BloodDevil0) reported@popuniversee @Ubisoft come play it on PC problem solved
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Pepas (@doggodance) reported@_DavidGreenz_ @hamsoft05 @Ubisoft They think Breakpoint is a live service game like Division, lol, lmao even.
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Swizzy (@Swizzy2488) reported@T3MSII @UbisoftSupport @Rainbow6Game Bro same. I know its just Siege too. Been playing Mortal Shell 2 on Ultra everything and its smooth af. Ubisoft had to fix this.
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JollyBalls (@SrJ20202) reported@Ubisoft @gamescom Your customer service and Ubisoft+ subscription service sucks so much *** it’s actually incredible
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KiNGKiD (@TH3KiNGKiD) reported@Rainbow6Game is there a reason I can’t load into a game these queue times are insane what’s going on Ubisoft? Fix your servers
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Noah Delashaw (@NoahDelashaw) reported"It can even make a ubisoft game look good" Ubisoft's issues have never been visuals; they are top of the industry in creating detailed worlds and spaces, just because YOU don't like their games doesn't mean they are bad.
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South East Asia Game Aesthetic (@SEAGamethetic) reported@Doonishsan @XilliaMainis Yes, it was made by Ubisoft Singapore. When Skull and Bones was in development, the game filled with internal issues both from goverment and Ubisoft which made a lot of people in Ubisoft felt sour