Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/06/2025 08:40

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (77%)

    Sign in (77%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilEmbu Sign in
FranceParis Sign in
United StatesPhoenix Sign in
United KingdomDronfield Sign in
United StatesAustin Sign in
United StatesDuluth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • AngryPotatoNSFW A Potato (@AngryPotatoNSFW) reported

    @Tyunre13 Uplay made refund far cry 3, like 9 years ago because even if you buy it on steam you gotta create a login to uplay. I'd rather sit and spin on a cactus tbh, glad to see the service still has that ubisoft seal of quality to this day

  • davarizero2 David Nabriat (@davarizero2) reported

    @JezCorden Netflix (4k) Disney+ Hulu (no Ads) Crunchyroll via (VRV) Apple music via (Verizon) Office 365 Gamepass Ultimate YouTube Premium Geforce Founders account AMC A-List (When and if theaters open again) Playstation+ Nintendo's online service Ubisoft+ PC EA Play PC & Experian

  • salman110952710 Salman osama alghanmi (@salman110952710) reported

    @MojangSupport Since the day bedrock ps4 cameout, till this day none of my friends can login via microsoft, either get rid of it and let us play or give us other companies we can use to Login like, login via Mojang, Sony, Google, Facebook, ubisoft, etc. Don't give us trash like EA or Microsoft

  • Pxichc Rachel (@Pxichc) reported

    @Ubisoft @assassinscreed I thought the coastal fish issue was fixed? I hardly find any, and when I do, never the ones I need. This is tedious and frustrating.

  • Ano1ntedR6 Ano1nted.R6 (@Ano1ntedR6) reported

    Wtf is happening to siege as this point,🥴😦😐 I get kicked out of the game and cant reconnect due to server problems and get a force bann it happened 3 times today at this point I’m scared to que ranked #ubisoft #uplay #r6siege

  • XyGhostz Xy GhOsTZ (@XyGhostz) reported

    @watchdogsgame As much as I love the game please fix mask glitch Ubisoft

  • J4CKG93 Jack Graham (@J4CKG93) reported

    Fix your game @R6Siege @Ubisoft banning people for abandoning when they haven’t abandoned isn’t cool as is reducing the renown with penalties for no reason. Any chance of a reply this time?

  • TheBigPhatE Eric (@TheBigPhatE) reported

    @Ubisoft can you fix the aa12 in siege. It's workers now. Doesn't even hit at point blank

  • sawford_ben ee (@sawford_ben) reported

    @pdg4whu @Ubisoft Did you find out how to fix “drink potion to return to Asgard”?

  • SoeAwa Soe_Hyun awa awa (@SoeAwa) reported

    @Rainbow6Game Hey, i dont know if anyone else is having this problem but the voice in game hasnt been working for almost 3 days for me maybe its a thing with me or not but i really wanna know if you or the team can fix it @Ubisoft

  • ComradeNexus Comrade 🧐 (@ComradeNexus) reported

    @EricKillham Except they sold it newcomers for $3 and all the work to fix the game is gated behind an expansion. An expansion that released less than a year after the game launched, but is not included in the year one season pass. People who supported Ubisoft got this: 🖕

  • Ur_mUm56 Rithwik Garlapati (@Ur_mUm56) reported

    @Rainbow6Game @Ubisoft Bruh fix your servers

  • augieray Augie Ray (@augieray) reported

    @Ubisoft Some feedback: The game before the game that you provide, where I get logged off, my game saves don't sync, I have to login and then need to do two-factor authentication, does not add to my experience. "Double-click > Game loads > I play" is the desired customer journey.

  • Tyunre13 CEO of Door Knockers (@Tyunre13) reported

    Ubisoft doesnt like when you buy their games, thats why they lock them behind a ****** Uplay login that you have to go through once a month

  • 0pheliaoxox cat (@0pheliaoxox) reported

    @Ubisoft because I can't submit a support ticket through the official channels due to it not being a game, I can't login on Ubisoft Connect on the PC because my account was created by linking my Xbox account. Pls help. Am annoyed

  • BishBlyat Honest Bish (@BishBlyat) reported

    Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake

  • Rocksmithgame Rocksmith (@Rocksmithgame) reported

    @kellyeros Hey, Kelly! We're sorry to hear that you've been having this issue with Rocksmith Remastered 2014 on PS4! Have you already tried completing PS4 Troubleshooting Steps from our Ubisoft Support site?

  • ConcepAnthony Cronosan (@ConcepAnthony) reported

    @bioware @Wario64 EA needs to learn from Ubisoft they launch bad at times to and stick with it and fix it up look at Rainbow Six Siege, 70 million players now. But you know EA loves to abandon anything that isn't making them a instant billion

  • Hxrrowed Hxrrow (@Hxrrowed) reported

    @xmissviolencex @CyberpunkGame 'For what you did to people' acting like they ***** someone. They sold a game for $60 which they will most likely fix and that you get to keep for the rest of your life, which isn't worse than anything Ubisoft or EA has churned out the last few years. Go get a grip. 1/2

  • brianbebka Chewbebka (@brianbebka) reported

    @UbisoftSupport I’ve been having an issue with helix credits in AC Valhalla and the Ubisoft support page for contact just infinitely clocks. Can anyone help or am I just screwed?

  • NatorMVP Ⓟⓞⓡⓚⓟⓐⓝⓣⓢ 🥓👖 (@NatorMVP) reported

    @ZTGD I still have issues with Xbox Quick Resume and Ubisoft games.

  • microtherion microtherion (@microtherion) reported

    @nickgillespie @Popehat Ubisoft went to all that trouble to set Watch Dogs in Chicago and they don’t even get a ban out of it?

  • yung_grogu ac (@yung_grogu) reported

    @JOHNJHONSONYT @S1cko69 @CyberpunkGame Did you have this same energy for any broken Ubisoft or Bethesda game that dropped in the past decade? Did u have this energy when anthem dropped? Y’all hating just to try and gain clout and it’s frankly lame

  • not_iHX iHX (@not_iHX) reported

    @kelldoishere @LateNightHalo @IGN no lmao the casuals dont discover whats broken a lot of things even only get broken at a high level as a casual its more likely that you just dont understand how to counter/use it and ubisoft doesnt fix anything until literally everyone is already complaining about it

  • rosshmallow Ross (@rosshmallow) reported

    @UbisoftSupport Another factor in connectivity issues is Ubisoft releasing an update that breaks a game, then not doing anything about it for over 2 years.

  • RevenantAK47 RevenantAK47 (@RevenantAK47) reported

    @Rainbow6Game Y'all: Ubisoft am angy, fix

  • UbisoftConnect Ubisoft Connect (@UbisoftConnect) reported

    We are aware of an issue with the Ubisoft Connect mobile app that leaves players on an infinite loading screen. Workaround: Android: clear app data & restart. iOS: uninstall & reinstall the app. We are investigating this and will keep you updated with further developments.

  • x1Sirius ✨🌲Sirius🖱️✨ (@x1Sirius) reported

    @Chromastone10 Uplay is by far the worse platform and it's not even close. Their two factor authentication is absolutely broken and it's just a terrible experience as a gamer

  • cain_vasquez Cain Vasquez (@cain_vasquez) reported

    @RogerMockin @Win98Tech Are you ******* stupid? CDPR lied about numerous things leading up to the release, then proceeded to release a 60$ game that was literally broken, How can you be such a corporate shill and not even realize it, if this was Ubisoft doing this **** you’d have a field day, head ***.

  • FuRyZz206 Mohseen.V (@FuRyZz206) reported

    @Assassins_UK My raid crew goes back to the ship after defeating enemies in that location without looting the chests.... please fix @Ubisoft @UbisoftSupport