Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 22: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 01:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (63%)
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Online Play (19%)
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Glitches (9%)
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Game Crash (7%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bergen op Zoom |
Sign in | |
 La Salvetat-Saint-Gilles |
Online Play | |
| Domèvre-sur-Durbion |
Game Crash | |
 Aracaju |
Sign in | |
 The Colony |
Sign in | |
| Manthelan |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Far cry 4 master
(@coryiambigfan5) reported
@Ubisoft can you fix bugs in far cry 4 battles of kyrat?
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FapmasterViket MUGEN COMISSIONS (OPEN)
(@FapmasterViket) reported
@CursedMedias Can you Fix Echo Drones pwease? Ubisoft:
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AP BayBay!
(@AdamPBayBay) reported
@ToBeMiro @Ubisoft Ubisoft does that mean these shoes glitch out does it come with DLC or is that extra
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Christopher Bonvillain
(@Christo32894803) reported
@Ubisoft I need help with assassins creed unity co op I’ve read your help website but my co op doesn’t work at all I can’t join my friends and they also can’t join me do y’all have any solutions or suggestions to fix this issue
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ᴶˣʸʸ 🫵🏼🫵🏼
(@jxyyswrld) reported
@KudosOnYT IF UBISOFT WOULD OPEN THERE ****** EYES THEY WOULD SEE THE GAME IS DYING AND THEY NEEDA FIX IT
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🇺🇦 MatKura 🇺🇦
(@matkura_) reported
@RaymanForSmash UBISOFT FINALLY WOKE UP They still need to fix the company itself BUT THIS IS A GOOD START
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Ry
(@tberyry) reported
yo @Ubisoft @UbisoftSupport @Rainbow6Game can you please fix this matchmaking error
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Sarah Pantry
(@anigeluk) reported
Hey @Ubisoft Just in case you don;t realise, forcing people to install / update your app and find login details to your service just to remove a locally installed game is the shittiest user experience. Stop being ***** and just use the normal remove program process
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Decay-7
(@7_decay) reported
@OnlyGewdvibes @Jinpachiro1 @telekinesticman Fr though the sonic brand has more glitches that are steady within each game. It wouldn’t be a problem if it was like the haha of Ubisoft falling through the ground, or call of duty with friendly zombies, or destiny with the zoom button. There isn’t funny about this.
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Maverick
(@Mitrandier_77) reported
@UbisoftSupport Due to extreme filtering in Iran, our access to free internet is almost interrupted, but I can connect to GTA V and Cod servers, but never to R6 and Ubisoft servers, we will be very grateful if you fix the problem and follow up on this issue
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Dino Spumomi @ P.S. 118
(@DinoParkTycoon) reported
Never buying another @Ubisoft game on any platform ever. @UbisoftSupport is a joke. Asks a bunch of specific questions and info only to say stay tuned for more updates. How can a company of your size put out a clearly broken game? #MarioRabbids #NintendoSwitch #SparksOfHope
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Sarah Pantry
(@anigeluk) reported
Hey @Ubisoft Just in case you don't realise, forcing people to install/update your app and find login details to your service just to remove a locally installed game is the shittiest user experience. Stop being ***** and just use the normal remove program process
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Xilio
(@xilioooo) reported
@VarsityGamingTV It will be when the switch back to Uplay Instead of Ubisoft connect or when they just fix it
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Jesse Bennett
(@transperth1592) reported
@Rainbow6Game You don't seem to be very aware of the mass amounts of hacking in your game! EVERY ******* GAME IS RUINED BY SOMEONE HACKING, AND IT'S BECOMING UN-*******-PLAYABLE! It's a ******* joke. Fix your ******* anticheat, or just admit that you can't do anything!!! Ubisoft is a joke!
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Chloe White
(@ChloeWh40256989) reported
@UbisoftSupport @UbisoftSupport @Ubisoft can you fix the errors to be able to go online on Assassins Creed Unity please 🙏
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𝑻𝒉𝒆 𝑺𝒊𝒏𝒈𝒖𝒍𝒂𝒓𝒊𝒕𝒚
(@InfamousPlatano) reported
@ScreenRogue Easily blue. Spiderman has a pacing problem and has the ubisoft effect with the token system.
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faiifvii🤷🏻♂️
(@donutondrugs) reported
@Ubisoft @UbisoftSupport fix ur ******* R6 game. it keeps crashing after every ranked match.
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😶🌫️
(@Ishy6K) reported
@Ubisoft @UbisoftSupport @UbisoftMobile please fix your game I keep getting eu-central as my default server when I’m normally on North eu this is game breaking and putting me on NA servers or African
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DigitalVagrant
(@ZFDigiVagrant) reported
@TheArtGun So ubisoft's games weren't broken after all. They were just art ahead of their time. I see.
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Ceymone
(@OfficialCeymone) reported
@KudosOnYT That a lot of the ping/server/network issues aren't Siege's fault, but rather (likely) Ubisoft Connect, and that Siege is a pretty stable game with a consistent stream of new content and metas to enjoy
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Jake Joshston
(@Josh73776882) reported
@UbisoftSupport I know you guys are filling out tons of cases right now but I been waiting almost half a month and it’s been 8 days since our last talk my case number is 17153807 I have no Ubisoft coins because of this error and I need some to buy a far cry game please help
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stefan T..
(@steveTsteve979) reported
@TheDivisionGame manhunt the game keeps crashing always at grand washington manhunt and the other controlpoints. is it normal that you dont even get a single update or change to the game.that there are only once no problems or errors or crashes .Sorry ubisoft YOU ARE ****
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Canhões 5.1
(@1Canhoes) reported
@Ubisoft Please fix for honor
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utdJxtu
(@Utd_Jonathan) reported
@UbisoftSupport It says the store is temporarily unavailable if the problem persists contact Ubisoft support
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Amber
(@Amber60404273) reported
@UbisoftSupport The launcher wont open for me and my for honor download got stuck at 96% if i try to open ubisoft connect it says "A Ubisoft service is currently unavailable."
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Cleave
(@InkDragonWorks) reported
@RafieloAtTumblr @SSF1991 The bigger issue I’m seeing is that the open world game play takes more from ubisoft than BOTW. What a thing a few minutes of gameplay it already looks repetitive with the whole “interact with these floating sonic elements for 10-20 seconds to get a trinket” loop
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velicans
(@velicans1) reported
@Ubisoft almost each time I want to start a game I get errors: can't sync, can't activate... it is so annoying :(
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Connorlonz06
(@ConnorLns) reported
@Ubisoft fix siege. i get a matchmaking ban after being kicked for ping issues. **** game
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makoto
(@yuhMakoto) reported
@IKnapz @UbisoftSupport the ubisoft support reply you got is giving me the same vibe as the "we can't see the issue" blackbeard floorbang hipfiring explosive rounds from a few seasons ago
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Steven Mix
(@StevenMix18) reported
@PGATOUR2K Now I'm lagging in every other shot. Just hanging on a screen staring at my ball sitting on the green. Your update made it worse, are you Ubisoft?