Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (59%)
- Online Play (21%)
- Glitches (15%)
- Matchmaking (3%)
- Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sitten
|
Game Crash | 5 hours ago |
 Creil
|
Online Play | 5 hours ago |
|
Dieppe
|
Online Play | 5 days ago |
|
Villefranche-sur-Saône
|
Sign in | 5 days ago |
 Ciudad Jardín
|
Glitches | 6 days ago |
 Montréal
|
Sign in | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Abel The Strong by The Good Lords Mighty Grace (@shydout) reported@UbisoftSupport **** you ubisoft support , you guys think youre smart , not fixing your game , making us go to ubisoft support for help and when we try to ask about the conection issues you decline me from opening a case and redirect me to basic answers that do not solve the prob
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Topher Morris (@Goldenfoxx) reported@RavenMentore @K__Med If the problem was bias alone, we wouldn't have been having this conversation, culturally, for TWELVE YEARS now. The problem, much like influencers who have relationships with Ubisoft, is that Kotaku, IGN, etc's biases are bought and paid for.
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Cipher Of Being (@AlteredEndeavor) reported@MLGecko627 I don't think Sony first party games are the only ones that get attacked for this at all. Ubisoft has been getting hammered over its open world formula for years. Call of Duty gets criticized for being repetitive constantly. Sports games get criticized for yearly iterations, and I've even seen the exact criticism you're making here about seemingly everything becoming a Soulslike. I think what we see probably has a lot to do with the circles we're in and what the algorithms keep feeding us. I also don't think cinematic narrative driven action adventure games are inherently the problem. I enjoy plenty of them myself. My criticism is more about how much of Sony's major first party output has started to share a similar design philosophy, presentation, and structure. You can absolutely prefer that style of game, and I understand why someone would choose PlayStation specifically because Sony still invests heavily in it. Where I disagree is the idea that criticizing repetition means wanting these games to disappear or become Soulslikes. There's a huge amount of room for experimentation within cinematic action adventure games themselves. Different approaches to level design, storytelling, player agency, progression, combat, exploration, structure, and presentation could still produce the kind of narrative driven experiences you're talking about without abandoning the genre. I think this also connects to the larger problem with gaming discourse. Algorithms can make whatever criticism you're surrounded by feel universal. If you're heavily invested in PlayStation, you're probably going to see a disproportionate amount of PlayStation discourse. Someone heavily invested in Ubisoft, Xbox, Call of Duty, or Souls games is probably seeing an entirely different version of the supposedly "universal" gaming conversation. So I don't want Sony to stop making these games. I'd just like to see them take more chances within that space rather than feeling like the alternative has to be either the familiar Sony formula or turning everything into a Soulslike.
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TheLastOgreThinkmatist (@ArcOgre007) reported@OfficialDJSoru @StopKilingGames If I didn't have life and it's friends repeatedly kicking me while im down (taking care of aging parents as the oldest, or personal medical issues regarding my insomnia where i frequently go 2-3 days without sleep) I would say F it and make a Video Game company that would partner with, and focus on steam machines to show these corrupt companies how to properly release games which respect gamers instead of the slop which they force down our throats (I personally hate Ubisoft, Microsoft, Sony, and Nintendo because of their anti-Consumer/gamer Actions.)
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Late Stage Capitalist (@notmyfullname12) reported@InveighYT Bungie genuinely has some of the worst consumer practices in gaming, even including companies like e.a and ubisoft. Also bungie is the reason that everything in gaming was just live service slop for the last few years. Destiny is my favorite game, but bungie harmed gaming A LOT.
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JorRaptor (@Jorraptor) reported@SH3RIFFO @TheRealZephryss Yeah it's a big issue for sure and we are totally seeing that the feedback is helping steer Ubi back in the right direction in regards to the core values of the series. But I also think that we can't ignore the fact that AC is now more than what it once was, it means different things to different people and it had to evolve to cover bigger settings in all it's glory (including mythologies). Now ofc Odyssey made wrong descisions and went too far in the opposite direction and the recent RPGs have tried to find a middle ground with limited results. So it's very cool to see Black Flag do so well and show Ubisoft that the core identity of AC is still important. But I don't think this means we should completely abandon what an Origins, Odyssey & Valhalla did either as they speak to a different type of AC fan that likes to explore these time periods but in a bigger way while still having some of the core values that make this series special. Sure these fans came in later, but after 4 huge games they shouldn't be ignored either.
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XÆN 🌹 (@XinDead) reported@Ilysomuch1000 @mrdaddyvondoom @itisscripted Yeah, it might not. But then why did people lose The Crew if Ubisoft hasn’t closed? Not owning your media is an issue that will only milk us as renters.
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Nathan (@MacqueenNathan) reported@UbisoftSupport I bought Watch_Dogs on steam last night and I’m getting error: online session unavailable the Ubisoft service is not available. Please try again later. Are you guys able to assist me with this? I bought the game on Steam last night and I got the complete edition.
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Jack🏴🇬🇧 (@purchase_jack) reported@UbisoftFR @GhostRecon any plans to fix some of the bugs that have been introduced through the latest 60fps patch, for ghost recon wildlands?
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Jojo Stewart the local Jezebel spirit of Mo (@Jojobeansrock) reported1/ Dear @Ubisoft, You need to fix the legendary ships to where they can be beaten. You literally have players handicapped when you can't use the traveling sails for speed because y'all think it should storm all of the time. Also the camera angles get wonky when you run side.
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lil quiet birl on the creek (@posiinega) reportedwell maybe now theyll fix the graphics, why tf does it look like a ubisoft game
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Gaim Ready (@GaimReady) reported@Iron_Will07 @NerdyAttorney88 Yes, but if you have a disc you still have access. It's like an antique, things with age go up in price because it becomes priceless. Especially if the game is delisted. Like, a long time ago you could buy fine china for pennies, but now it's extremely expensive because they don't make it anymore and it's considered and antique. From your logic, you'd have a problem with that price as a bar to entry, without considering the priceless nature of the artifact. It's not complicated. You can't do anything about the pricing with a game this old. Digital Games aren't going to lower the price, especially when you are using an older delisted game as an example. And that access is not guaranteed. People lost access to the crew when Ubisoft took it offline and people paid for that game. So it's not outside the realm of possibility when you allow Sony or Xbox to retain a monopoly over their store. It will not go in your favor, and it hasn't before.
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🐱🔞 Zodin Virzin (@VirzinZodin) reportedI don't trust you Jerome Benzadon, the DEI specialist from Playstation. You work with Sony's Playstation and Ubisoft. They already have the worst reputation. For Ubisoft, they made battle pass for a single player game. Their Assassin's Creed Shadow sold poorly. They keep making attractive characters ugly because of DEI. Their old IPs belong to Tencent. For Sony's Playstation, they made worst DEI life service games like Concord. Shift-Up fans were right when they you like Concord. That same life service game only had 14 days before Sony shut down Concord. Sony decided not to make physical games in 2028. They want gamers to own nothing and be happy. For you, I have doubts that you are a fan of Destiny Child because you like Concord. You should be honest to fans. But no. You tried to hide you're involved with DEI. You didn't earn the fans trust. DEI corrupt and ruined many games. You should have stayed back in Playstation.
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Profesional_Casul (@Solus_Vagabond) reported@Exo72993856 @bellbearinghunt Yeah, I'm aware, but thats my issue You shouldn't have to Pay for an Upgrade, Ubisoft tried to do this And That did not go well for them, and I believe Xbox tried it Too... Nintendo Know they can get away with it..
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y (@yigitaky590) reported@UbisoftSupport After this connection problem, my account was hacked and I can no longer access it. Please help, it's been days! @UbisoftSupport @Ubisoft
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val (@exceedorbit) reported@SpekterAlt @ArifxD_v2 @InveighYT AC4 doesn't have any translation issues that I know about, unlike Ubisoft with ACfA. SEGA was kind of the goat because they were the ONLY publisher to translate the game manual. ACfA and 5thgen do not have manuals and FromSoft expected you to have read them before you play lol
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ezdev (@ezjpzy) reported@GameStalgiaX Ubisoft account login
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HorseyNight (a shy gamer) (@PorqueQuince) reported@BethesdaStudios Yes to the virtual keyboard crash on the Steam Deck and that's it. Creations are problematic because plenty of them mean more singleplayer microtransactions like Ubisoft does. Optional, yes, but still heavily promoted
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Andrew J (blue tick) (@JAndyjames) reported@lastchalice As per PlayStations current terms of service, you currently dont own your copy of gta 6, your just buying w license to play it. As per Ubisoft with Scott pilgrim vs the world, it can be revoked at any time for any reason. At least a disc copy you own it I. Perpetuity
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Jambale_97 (@Jambale_) reported@WoodysGamertag @UbisoftSupport I have a similar problem. I want to shut down my account that I'm not using, but to do that I need to confirm it on my email. But it says I need to verify my Email on my account first but I don't get any Emails to verify it. Ubisoft platform and support ******* sucks
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𝔸𝕟𝕕𝕣𝕖𝕨 🔰 (@Only1Digginz) reported@3denFPS The horrific launch of the first season and the netcode issues really tied a lead weight around that game's ankles. Really enjoyed it but Ubisoft just didn't have the patience to fix the problems. They wanted an instant hit in the live service space which is never reality.
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Luna✨🌙 (@N1hility0_) reported@NerdGirl_02 Fair on the gacha ones😭 I don’t really have a problem with how Ubisoft was before I just dislike the modern Ubisoft like they’re seriously blaming gamers for the fact their stocks are dropping😭
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Patrick PJ Realmuto $BUBBLE 🫧🫧🫧🫧🫧 (@JammedDoor) reportedFix the smurf accounts. Fix the xim cheaters. Instead you ban people for using vulgar language . Imagine a mature rated game like Grand theft Auto doing the same things they do in this game. Ubisoft will be sued for stupid **** antics @Rainbow6Game
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Jacob Marsh (@JohnMar39804972) reported@Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.
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Timo (@TimoTweetss) reportedassassin’s creed was once (up till 2018) a serious historical franchise about the war between assassin’s and Templars with sci-fi elements… starting with odyssey, Ubisoft thought adding literally whatever ******** and justifying it as an animus glitch or dream sequence would be okay, and it isn’t. **** sales numbers, im talking from the pov of the franchise in terms of authenticity and integrity, its lost that serious tone that made it special to begin with…
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Cyber1000 沙威刃 (@Cyberpt1000) reported@TimoTweetss From current ubisoft i want them to stay ******** away from my favorite game franchise ever, i dont want an rpg open world live service splinter cell thanks
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Jacob Marsh (@JohnMar39804972) reported@Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.
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BluePhoenix (@benoski73) reported@NotOrionLMAO Totally agreed. 2000's era Ubisoft would've been okay for me. Not the company that puts live service slop out today.
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Elcoñomascachuodelahistoria (@soyunmachete69) reported@UbisoftSupport Hi, I’ve been hacked and I lost my Ubisoft account and I’ve been trying to get it back but the support is not working, could I contact with someone here?
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redblue (@blackflametree) reported@Garaa0fTheRage Thats not happening btw. She quoted a leak. That's against the terms of service. You people are manufacturing your own anger. What are you so mad? Did you favorite franchise turn into slop? Yes? Well too bad. Rockstar isn't Ubisoft.