Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (62%)
- Online Play (19%)
- Glitches (9%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tignieu-Jameyzieu
|
Glitches | 2 days ago |
 Bhopal
|
Online Play | 2 days ago |
 London
|
Sign in | 3 days ago |
|
Paris
|
Sign in | 3 days ago |
 Oelde
|
Sign in | 7 days ago |
|
Buxton
|
Game Crash | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Orion Warren (@OWarren49999) reported@BraidzMCau @HARDHEAD7WD @BrokenGamezHDR_ I ******* hate modern Ubisoft games. They're **** and the problem isn't the tutorials or the hand holding, it's that it's just brain rotting, "climb tower and do the same 3 things around it" for 60 hours. That's why they're so bad now.
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qasual (@yungplxgue) reported@J7ck_R6 @kuba_oof tbf it most definitely is ubisoft. every other game its standard but siege is just horrible with performance issues
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john (@j2001mj2001m) reported@darkdeath174 @JezCorden Problem is that was the idea to start with, that now just Amazon gaming offering cloud for there own games or Ubisoft doing the same thing for ubisoft plus cloud For there own games or gamed they own the cloud rights to and so on i.e. It was Amazon GeForce now it now just amazon gaming cloud network for here own games, nothing more
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El_riccia (@ElRiccia) reported@Rainbow6Game ok, solid's gadget is definitely bugged, yesterday 0 enemies and instead there was 1, now 1 enemy and there were 2, ubisoft fix it @UbisoftSupport
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Koga Jangles (@Koga_Jangles) reported@MugenLord You have more control on PC since it is an open platform. If something gets taken away on pc you get it back via other methods like The Crew 1 that Ubisoft took. There is also GOG which is DRM free. Ownership isn't as much of an issue on a open platform as it is on a closed one
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Tavo (@TAVOASAP) reported@UbisoftSupport @ANNO_EN Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate
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Rowan Kyle (@KyleRowan11331) reported@hard8_times I am tired of broken Windows and its broken-*** updates. Multiple launchers that forget your login even if you want to play single-player game (RGL and Ubisoft Connect say hello). No retail, where games are even more cheaper. No safe multiplayer in old games (Old CoD games)
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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By's (@Bys_64) reported@skylermzx I just login in the browser, claim the free games, then play the pirated version since the launcher can't even resume the download after you close it, even EA and Ubisoft launchers got this right, and you have to switch to offline mode to play offline.
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Mr imperialist (@TheImperialist7) reported@Ubisoft please fix your damn esport SWAT game, I don't want these cod bros contaminating my fandom.
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dxmz. (@D_omz01) reportedAlso theres a error where it says “Ubisoft Connect has detected an unrecoverable error and must shut down”
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s4ku (@s4kutrades) reportedso every time i play ac unity ubisoft connect asks for my password, however when i tried to launch the game today and entered the password it said account suspended tried to file a complaint on the website but cant login there either due to repeated failed attempts
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KetZal (@KetZalj2t) reported@RavenMentore Oh absolutely. The problem is that Ubisoft just one and done's it with their historical periods nowadays, even though some of them can be milked for more like they did with Ezio in the Renaissance. Not only that but we can expand into later events as well (again like Ezio did).
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Ramon Powell (@crnbread) reported@UbisoftSupport I am unable to login to my Ubisoft account. Sent over 5 tickets to Support, issue is still unresolved. Unable to play anything division since Monday.. this is very frustrating, new season active, and I can't fully participate.
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Danilo Costa Viana (@Dancovich) reported@SpeedGod_CDN @nan0werx @JezCorden Then they should give an option to personalize what you want from Ultimate. CoD isn't even the main issue, Fortnite Crew, Ubisoft classics and EA Play are all services not everybody wants but they all need to pay for.
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🖤West Indian Papi 😈 (@JasonBLH) reported@NikTek For that year this was amazing… my problem Ubisoft has not tried since to make anything as amazing and memorable as black flag, they stopped caring for other projects, teams, their audience… this company is showing up new games and canceling them before they even start on them.
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RELUCTANT (@xXRELUCTANTXx) reported@26ers_bp115 Ubisoft hires people to make a game. People making the game procrastinated. Decided to implement Diversity Equity and Inclusion. Made the character gay and black. Hired a fake historian to produce a history that would sell the broken game. A convenient lie for all.
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bruhlord (@deuse76) reported@Nezzzooo This game when it came out - was a buggy mess - infamous Ubisoft graphical downgrades - 0 personality protagonist - broken online mechanics - overhyped to oblivion - extremely bad narrative and lackluster 0 tension finale There's a reason this game isn talked about these days.
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RGB (@RGamerB_) reported@NintyPrime Shadows does nothing extra or special (besides RT on PS5/XSX) vs Origins, Odyssey and Valhalla on PS4/Xbox One - all 3 were released on PS4 years before Switch 2 existed, and they hold up to what Shadows looks like on Switch 2, insanely well I might add. Ubisoft funds problem.
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Across 3 Horizons (@Across3Horizons) reported@8o_pt Did you log in as guest from the beginning? I don’t exactly know how to link an account. Usually once you sign in with Ubisoft connect, it automatically makes your “guest” account your main account, but I’m not sure on this, it’s just a theory
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EVOL (@MAK28622) reported@YesAIfound @WildG_Jeff Ubisoft, and others company, Is the great example of to why PIRACY never DIE, nor LEAVE. VALVE somehow solve the problem and SOMEHOW others make the problem back. I want to play R6S (I did btw) but do I really need to make a acc for play a goddamn game???
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Miyeontastic (@KotoneJiyeon) reported@SynthPotato it was a buggy fuckfest on day 1, only after a week of patches it became a decent game I thought gamers hated the whole "fix the game post-launch" philosophy from ubisoft and other studios but suddenly we don't care when it's something to fit our agenda
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Cr0ss (@__Cr0ss_) reported@Dexerto The problem especially with Ultimate was trying to justify the price hike by lumping a bunch of stuff no one cares about with it. I don't care about Fortnite Crew, I REALLY don't care about Ubisoft+, and any EA games that are halfway decent, I've likely already bought outright.
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What’s (@Whats1856315) reported@UbisoftSupport Hello, I cannot access my Ubisoft account for 3 days. It says I am blocked due to failed login attempts even after resetting my password. I also need to change my email because it is not secure. Can you please help me recover my account? @UbisoftSupport
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Flex Luther (@Chisox4ever) reported@JezCorden Nobody asked for Fornite Crew so get rid of it, they can get rid of the Ubisoft+. Getting rid of COD breaks one of the key promises of Gamepass and that all first party games day one. Then we hit the slippery slope of what other first party games gets removed from the service.
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ToroSLB (@ToroLeStrong) reportedI am tired of needing accounts for every game company. I bought Rayman for my kid on steam. I paid for the game. i own the game, I should be able to click play and play the damn game. Instead I'm staring at @Ubisoft 's broken login system. @Steam should ban devs who require this.
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Rooster83 (@Rooster832) reported@bxn45I @king_249 @hard8_times I had more issues on my PS5 pro with Star wars outlaws because it kept crashing. I think it had something to do with the Ubisoft servers.
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Matcha_Biscuits 🎮 (@Biscuit_Base) reported@The_CrapGamer Literally doesn't say it's closing down. They're focusing more on getting games under Luna rather than trying to get people to sub to ubisoft + through the service.
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Trey (@lilfozzzz) reported@Ubisoft how is everyone boosting and smurfing lmaoo fix it you retards
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??