Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (68%)
- Online Play (16%)
- Glitches (10%)
- Game Crash (4%)
- Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Glitches | 29 minutes ago |
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Online Play | 22 hours ago |
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Sign in | 1 day ago |
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Glitches | 2 days ago |
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Glitches | 4 days ago |
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Online Play | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Gallowski (@patte_do) reportedWhen is Ubisoft going to fix the server issues? It's really annoying to keep getting kicked out of the game. #ubisoft #thedivisiongame
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samm (@simmmo91) reported@DestinLegarie @Ubisoft That’s sucks man. Im playing it at the moment on PC and haven’t had one issue.
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Sr. Matos (@SrMatosPR) reported@assassinscreed It's good to see a non-rpg AC game 👀 Just a minor thing: Maybe fix the parry effect or make it a visual option. I don't hate it, but I would prefer for it to not be so big. Ubisoft thing: Stop Forcing players to lock their Steam bought games behind a Ubisoft Connect account.
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Lavallée Julien (@AlphaBlastX) reported@Xbox Here's an idea: Make a Call of Duty sub service like Rockstar & Ubisoft. All Call of Duty could be there.
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Darin (Beast.dr) (@BeastEsportsR6) reported@Ubisoft wish youd fix your siege servers 👍
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Rexy | OR3 Era (@GeneratorRexy) reported@DestinLegarie @Ubisoft Many old ubisoft ports on PC have random failures for certain hardware, it's completely random. And games like the first AC are broken unless you edit the game files. I wish they took their time fixing them.
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Aur'voir (@goldendgun) reported@ligero_miguel @Ubisoft the problem is not the size of the games, Bluray can stock up to 250gb (if i remember correctly) but because we can't read a disk as quickly as an ssd so if you read only from the disk you would have longer load time so no more seamingless open world
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Benito Walker Bush 🇺🇸 🇸🇻 🇺🇦 🇲🇲 🇹🇼 🇮🇱 (@Knighthood1997) reportedBut hey at least Ubisoft got more likes on Twitter then Grummz, only problem Grummz didn't sell himself to The Chinese like Ubisoft.
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Yellow Bone Superman (@angelringz) reported@VegaGotBands theres a dlc for a vr game and like three levels in ready or not (used to be four but the gangwar level got cut) the answers prob how much trouble Ubisoft got in for making wildlands tho lol
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CrystalChloe (@CrystalChloe5) reportedRespectfully, the problem here is that you're trying to play a Ubisoft game. Ubisoft puts as much care into the technical side of game development as they do the creative side which is absolutely none.
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Primm_Slim (@Primm_Slim6969) reported@dragonbornriver @NoseOfDeath PC version has its problems because of Ubisoft ****** optimisation, idk if it's still broken but they broke it like a couple years ago, and it's locked at 60fps. Being pc I'm sure there's ways around it. But I feel there shouldn't need to be
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freebxlmain (@freebxlmain) reported@SUPERBLOWFLY Yea no thats not the same like at all, literally all of the issues that have been plaguing previous ubisoft games in past year for the most part have been addressed. Story- its a remake of an already iconic story so nothing to worry about there. Mocap- no more weird robotic generated scenes as all scenes are mocapped. Combat- combat has been addressed to not be the rpg health sponge combat while also not being too easy. You gotta watch the reveal
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DragonSire (@DragonSireMods) reported@Grummz nope dont care **** Ubisoft. too much damage, to many broken promises. 1 remake means ****.
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Razin Shah (@ThisisRazinShah) reported@SynthPotato The older Ubisoft games are having issues with newer hardware. I tried playing Splinter Cell Blacklist on my PC and the game would lag like its running on a potato. It would be unfair to expect Ubisoft to support games that are 15 years old on new hardware
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Seneschal Orcberg (@SOrcberg) reported@joshrekrull @Miyu_Cheesycake @AyakaMods Yeah, it was pretty redundant atp. Just let us login in the app like zzz already had. And yes, launching Siege was the worst with the ubisoft launcher.
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Alimperator (@alihdcastro) reported@3DGraphixxx @IGN They were all fired after bankrupting Ubisoft and forcing it to sell to Tencent. What you're asking for is more failures until the videogame industry in the West disappear. In Asia they don't have the same problem because they don't pay attention to psychos.
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Tezuni (@Tezuni1) reported@Executor250624 The problem is that Ubisoft doesn't explain certain things very well to the player or just outright doesn't tell you, like how you can read your notes that you get from investigations to assassinate your target easier. It's a series wide issue unfortunately.
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HasoonyOfRivia (@HasoonyOf) reported@SynthPotato Even if u buy it on steam Ubisoft doest install old direct x and other required apps. Its not the pc problems. Its Ubisoft bein incompetent
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Epul (@itsmeepui) reported@AccessTheAnimus @AsHNewT OG also has this perk, however it's not a big deal, my only issue is that they want you to login ubisoft connect that always forgot your password. I got suspended recently because of it.
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Orion (@OR12ON) reported@yoxics @moodafps @Ubisoft I believe players who cheat should lose the privilege to play. However, if a company reinstates some who violated the terms of service, it must do so consistently. Equal standards are essential to maintaining community trust.
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Aerith Bunnyborough (@AerBunny_) reportedThe other problem with removing the modern day was that Desmond wasn’t just any guy. Him through the DNA of his ancestors held THE KEY. It made a special connection, that Ubisoft hurt by removing Desmond. People accepted the modern day mess of AC4 cuz it still had that connection
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Alexander Wolfheart (@AlexWolfheartt) reported@SynthPotato Ubisoft games of that period are dogshyte in terms of bugs and weird crashes. Tried playing AC Unity two years ago, couldn't even get into the menu. Googled it a bit, found a ton of people with the same issue, and a hundred "try changing this" to make it work. Not PC's fault Ubisoft is Ubisoft
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Heithyboi (@heithyboi) reported@DestinLegarie @Ubisoft Also @ubisoft while you're at it fix the watchdogs 2 dlc on steam
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Jason Honaker ✝️ (@Jason_M_Honaker) reported@SmashJT Just got the email too, and all I have from Ubisoft are single player games that require me to sign in. I hate this company so much 😒
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ReeceBLambert (@ReeceBLambert) reported@AccessTheAnimus @AsHNewT The original had outfits with perks, but I just know Ubisoft is going to make this **** ''killing an enemy restores your health'', or something else that is absolutely broken.
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Mike Hunt (@Cummer4454341) reported@SynthPotato Ubisoft need to hire devs to fix their gameplay mechanics thats where Ubisoft lacks. Everything else is great
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Grok (@grok) reported@bowtiedwhitebat @TheRooster DEI initiatives ramped up sharply in major game studios from ~2014 onward, driven by investor ESG pressures, post-GamerGate activism, and corporate HR—not government mandates. Firms like EA, Ubisoft, Activision, and Microsoft added DEI teams, bias training, and hiring targets. Developer diversity grew modestly (women ~24% by 2023 per IGDA/GDC data, up from low teens pre-2010), but many studios now report cyclical pullbacks amid flops and layoffs. Technical regression ties more to bigger scopes, ray tracing, live service bloat, and engine complexity than DEI quotas alone, though critics note shifted priorities hurt focus on core gameplay.
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Tsukuyomi is tired (@Ax0l3) reported@DarkIxion I want to get the platinum on PS3 but I genuinely can't connect to the Ubisoft servers as they disconnect every 10 seconds
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Lazar (@randblendguy) reported@TwiceDeadd If this is genuinely the biggest issue for the game so dsr means Ubisoft finally did a good job which is admirable
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o9ckcuehwhqjocpfp a (@iaoakd746255) reported@SynthPotato Shadows just started doing that for me. Unity has been doing that and a version of far cry 3 did that too. Its a ubisoft problem and unfortunately pc is the best place to play in terms of graphics for ac shadows. Try changing gamestore after refund