Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/30/2026 07:00

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (23%)

    Online Play (23%)

  3. Game Crash (14%)

    Game Crash (14%)

  4. Glitches (12%)

    Glitches (12%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaPānīpat Sign in
MexicoAhome Sign in
FranceMontreuil Game Crash
ItalyLicata Sign in
GermanyMannheim Game Crash
GermanyFrankfurt am Main Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Beetlejuice445 **** (@Beetlejuice445) reported

    @Ubisoft fix your ******* servers

  • FriendsMobian Multiversal Friends (DC Superhero Girls Event) (@FriendsMobian) reported

    @MetalPirateGurl @XboxGamePass That's honestly fair but after Gearbox's piss-poor showcase I need something! But as for Game Pass itself I got 2 hopes (not demands): 1. Game Pass for Switch. 2. Ubisoft+ joining up with the service and giving it some more catalog titles

  • CoffeeDoggo_ Coffee Doggo#BLM (@CoffeeDoggo_) reported

    @JayBat11 Obnoxious on purpose has only ever just been straight up obnoxious imo. But my main issue with them comes from them legit killing any future 3D Rayman games. Ubisoft faked us out with the raving rabbids trailer.

  • yakunei © (@yakunei) reported

    dear ubisoft, instead of making an avatar game that no one asked for why don't you fix the unranked leave penalty in siege

  • ittmax Mufasa (@ittmax) reported

    @GoogleStadia Well I have check the network port verified it is not having any errors on the port taken a 50 foot network cable and plugged directly into the closest port to the internet same 1fps but other games work fine @UbisoftSupport @Ubisoft fix it as well?

  • KimomaruNull Kimomaru (@KimomaruNull) reported

    Also, @Ubisoft, please add some music theory to #RocksmithPlus. My biggest problem with #Rocksmith2014 is that, if you're new to music, learning the pentatonic scale is completely meaningless if you don't understand what a scale even is.

  • BlessedUzi majin (@BlessedUzi) reported

    I was 4800 yesterday now I am p1 **** all who let this happen and **** ubisoft because of the **** elo system I played 13 full games without a teammate and I got -70s from all of em fix your **** game and then release new games ubi

  • HenryMan73 HenryMan73 (@HenryMan73) reported

    @ma_sonch Yeah Ubisoft had rocksmith+ (even though it’s a subscription service it still looks pretty neat) and the new Mario + Rabbids game that looks cool

  • Rathxo RathØX @ E3 (@Rathxo) reported

    @Rustedwyvern @inyustificado Even tho im an offical creator for E3 i got hit with a few notifications for just ubisoft showcase. Gearbox etc no issues

  • KimomaruNull Kimomaru (@KimomaruNull) reported

    As someone who loathes subscription services, I'm eagerly awaiting #Rocksmith's new monthly service. Signed up for the PC beta, I can't wait @Ubisoft

  • MahdiG94 MrSpeed (@MahdiG94) reported

    @Ubisoft @Xbox please cancel @TheDivisionGame Heartland for PC and release a Expansion for The Division 2 !!! keep it mind please understand #Ultimate : if you want release #New_York_warlords for separate sell you should not use #Ultimate name in game edition this is all our and your problem!

  • c0mpu73rguy Schuller P-L (@c0mpu73rguy) reported

    @devon_kauffman @Mikey_Co84 @JohnnyLockson He's probably referring all the stuff that came out of Ubi lately, about the toxic worplace it made. Its boss even had to adress the issue in a post if I recall. It's pretty wild (screw Ubisoft).

  • ImPherro Kuhlumi (@ImPherro) reported

    @Ubisoft @Xbox i cant claim my drops from yesterday it says error

  • MicheladaObama Woadiana (@MicheladaObama) reported

    Ubisoft has a problem with killing every franchise they have that was once good. Assassin's Creed and Far Cry are among those.

  • raidinator20 Raidinator20 (@raidinator20) reported

    Yeah, Smash is Rayman’s last chance of coming back. It’s like Banjo, but at least with him, his own company acknowledges him. Ubisoft doesn’t even bother to acknowledge him at all. If he’s not revealed on Tuesday but Crash is, I’ll be happy for Crash, but sorry for Rayman fans.

  • doctoroweeelll owelllll (@doctoroweeelll) reported

    i swear to god that battle eye is the most garbage anti-cheat. Ubisoft please fix the cheater problems just lost 37 elo

  • RealDavidFuller David A Fuller (@RealDavidFuller) reported

    @619Nol @Ubisoft @Xbox Least PlayStation make better games, our Xbot fanboy don’t even buy games with your money. Yes do you still have to pay for GamePass because they ain’t free. Just a game rental service

  • belghast Belghast ⚔️ Aggressively Confuzzled 🛡️ (@belghast) reported

    @bear_mine yet another Ubisoft E3 with zero mention Beyond Good and Evil 2 or Skull and Bones. I think those games are either cancelled or in serious trouble

  • JohnGodinho2 John Godinho (@JohnGodinho2) reported

    @UbisoftSupport Hey there I tried all of the required steps but my ubisoft forward post show rewards can't be claimed either. It always shows the red banner with the error occured message.

  • Drahko_12 Alejandro (@Drahko_12) reported

    @Dansgaming It see’s it is, Ubisoft said they are going to stop making these types of games in favor of live service games. 😔 so sad

  • MattMcMuscles Matt McMuscles (@MattMcMuscles) reported

    Also, I did record some reactions with Liam to Ubisoft's and Devolver's events, but music copyright issues keep blocking them. :(

  • LiberacesWraith LiberacesWraith (@LiberacesWraith) reported

    @DiscussingFilm Looks great but I’d be happier to see they finally spent the 50 bucks needed to fix the remember me checkbox on the Ubisoft connect launcher.

  • CteNach CTE (@CteNach) reported

    @MattPolo2493 @Ubisoft @Xbox Lol, blame the other companies for not having a service like gamepass, not xbox.

  • ChinoLe14261719 Chino_Lee (@ChinoLe14261719) reported

    @Sk1dMcMarx bruh Ubisoft fell so low to the point i don't wanna try their games for free on any subs service.

  • gius557 Italian Guy (@gius557) reported

    @Revali_Kai @ShandiYV1 @AccessTheAnimus the company I wont play Ubisoft games. People shouldn’t be treated like and just ignoring the problem is not an option #HoldUbisoftAccountable

  • Tuffley jm tuffley (@Tuffley) reported

    Right. Delayed by appliance issues and slight illness, but now I'm ready to deliver the (somewhat belated) stupid #E3 hot takes and speculation you're ...not really here for. Oh wait. Just #Ubisoft happened yesterday? Um, ok- well we'll work with that. I guess.

  • Futterish Mike Futter (@Futterish) reported

    Just found out I have a massive problem with my Ubisoft Connect account on Xbox. Every time I try to access the store in any game, it gives me error 0x7000051. Very little documentation about this, too.

  • pasmith Nimgimli (@pasmith) reported

    @AskPlayStation Still persists. Checked for an app update after a fresh install & it says I have the latest version. It's not a critical issue, it's just a little annoying & it has been around since launch as far as I know. For an example, check out Ubisoft's UbiForward replay from yesterday

  • drew00728 Andrew Heywood (@drew00728) reported

    @Ubisoft @Xbox 1/5......Unfortunately, I had a bad encounter while playing watch dogs legion. PROBLEM - Claiming defiant in * Tower Hamlets*. Firstly having completed 1. Neutralize VIP 2. Rescue Freedom Fighter 3. Collect Evidence Now It was time now to meet with the DedSec informant, having

  • twilshirre Will R (@twilshirre) reported

    @scentedpinecon1 @Defalt_Ratboi @Rainbow6Game I asked Ubisoft support about this exact issue last night, they said they didn’t have a straight answer basically lol