Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (18%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oelde
|
Sign in | 4 days ago |
 Buxton
|
Game Crash | 6 days ago |
 New Delhi
|
Sign in | 6 days ago |
 Sydney
|
Sign in | 7 days ago |
|
Delhi
|
Matchmaking | 8 days ago |
|
Mittweida
|
Sign in | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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AntonioTheGamer (@TonyOfHyrule) reported@JezCorden Yes! But it wouldn't be the right choice....I would remove all third-party games and create a service exclusively with first-party Xbox games! No EA, Ubisoft, GTA, Crew, etc., and get a subscription dedicated only to the cloud.
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pittepatpirat (@PittePatPat) reported@Ubisoft I bought the Season Pass and the monthly thing but it didnt get unlocked.. On Reddit more people have this issue. I made an Support Ticket like 24hrs ago too. Please fix this
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Jose (@JoseMP2101) reported@giancar73012035 I always come back to hyperscape from Ubisoft as an example, or even the finals. Both extremely unique games with a high skill curve, casuals don’t play them. It sucks but a company like Sony investing in a live service game needs casuals
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dxmz. (@D_omz01) reportedAlso theres a error where it says “Ubisoft Connect has detected an unrecoverable error and must shut down”
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Koga Jangles (@Koga_Jangles) reported@MugenLord You have more control on PC since it is an open platform. If something gets taken away on pc you get it back via other methods like The Crew 1 that Ubisoft took. There is also GOG which is DRM free. Ownership isn't as much of an issue on a open platform as it is on a closed one
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Stalker Hunter 🇵🇾 (@stalker_hunter1) reported@bootingdems @widdz remember when it was left to die (dz was broken and dz vendor was taken down)?... THERE WERE RUMORS that division 3 was supposed to happen in 2022, they wanted to make the fifa of ubisoft (like AC), one game every 2 years, but it backfired so they deviate resources to other games
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HM Gaming Station (@hmgamesnsoftwa1) reported@TheHiddenOneAC Ubisoft wants us to believe that their updates require a lot of devs and hard work, but in reality, they could easily add or fix these features in their next updates. Ubisoft su*ks
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DanX (@X64611488X) reportedHi @Ubisoft @UbisoftSupport @UbisoftLatam! My case #25821051 has been 'In Progress' for a few days. I’m really excited to play AC Odyssey but I'm still running into Error Sigma 4 in the Mexico store. Could you please help me check if there's any update? Thanks! 🇲🇽
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🇮🇳IAMTHEKNIGHT (@Batknight47) reported@wojakcodes Ubisoft doesn't has story problem They have a story telling problem People like marc Alexis cote destroyed ac brand imo. Graphics and art direction have always been top notch but my god they need good writers back.
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Benjamin Knight (@BENJAMINxKNIGHT) reportedIt was stupid as hell of me to expect @Ubisoft to make a game that doesn't crash every time I open it. #thedivisionresurgence @TheDivMobile
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RELUCTANT (@xXRELUCTANTXx) reported@26ers_bp115 Ubisoft hires people to make a game. People making the game procrastinated. Decided to implement Diversity Equity and Inclusion. Made the character gay and black. Hired a fake historian to produce a history that would sell the broken game. A convenient lie for all.
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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KetZal (@KetZalj2t) reported@RavenMentore Oh absolutely. The problem is that Ubisoft just one and done's it with their historical periods nowadays, even though some of them can be milked for more like they did with Ezio in the Renaissance. Not only that but we can expand into later events as well (again like Ezio did).
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EVOL (@MAK28622) reported@YesAIfound @WildG_Jeff Ubisoft, and others company, Is the great example of to why PIRACY never DIE, nor LEAVE. VALVE somehow solve the problem and SOMEHOW others make the problem back. I want to play R6S (I did btw) but do I really need to make a acc for play a goddamn game???
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s4ku (@s4kutrades) reportedso every time i play ac unity ubisoft connect asks for my password, however when i tried to launch the game today and entered the password it said account suspended tried to file a complaint on the website but cant login there either due to repeated failed attempts
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Tavo (@TAVOASAP) reported@UbisoftSupport Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate
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Bendak Starkiller (@Bendak5tar) reported@Swurv__ @pinutos The majority do, unfortunately it’s like talking to a brick wall most of the time. (Not Bethesda exclusive) I’m anti live service in all games. It started out all good but the company’s kept pushing forward with what they could get away with Ubisoft and Bethesda being the bigger ones doing so in single player games. Ubisoft being the biggest one to do it. Them I actually hate. Still waiting on that splinter cell remake.
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DragonOfBlood87 (@M3G1_87) reported@JezCorden CoD didn't raise the price, toss the Ubisoft+ Classics to the trash bin, almost all of the most played Ubisoft games were already on Game Pass, and this addition only put more trash in the service. Ubisoft+ is around 7.99€ alone. Drop that and Fortnite Crew.
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Dylan Anderson (@DillyDyl04) reported@Ubisoft Why don’t we fix siege matchmaking and not dumb **** like that? It’s unreal how long this game has been out and it’s still dogshit
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Space Wizard HD (@SpaceWizardHD) reported@PotatoePet @RealMarcFoxx Plenty of people are playing the same build and not having your problems. Spend less time making video montages of your failed climbs and more time actually learning the timing instead of demanding the game hold your hand like Ubisoft does.
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.lollmaoeven. (@Necro_Kn1ght) reported@snacks_fruity2 People want games that are basically movies when they could just watch a movie OR they want the game to be as easy as a Ubisoft title but nobody ***** with them so they play any other game and then make their lack of skill everyone else’s problem.
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Atomni (@Atomniii) reported@UbisoftSupport @Ubisoft Hello Ubisoft! My account has been banned for about a year now for a TOS breach when i had sent you guys a letter asking why i was banned since you wouldn’t reply on your website you told me that i got banned for cancel glitch pt.1
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wockkyy (@isimpforRias69) reported@ubisoft @Rainbow6Game fix your ******* hidden mmr.
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NewGenTV_Official (@NewGenTV_real) reported@UbisoftSupport @Ubisoft @TheDivMobile so much time developing the game & you still can't even get the touch controls to run smoothly! FIX the touchscreen controls, input lag &freaking smoothness!!! Never played a mobile game with such bad controls! Division Resurgence!!
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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By's (@Bys_64) reported@skylermzx I just login in the browser, claim the free games, then play the pirated version since the launcher can't even resume the download after you close it, even EA and Ubisoft launchers got this right, and you have to switch to offline mode to play offline.
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In_Development🛸☄️🪐 (@Charbo_YT) reported@Ubisoft @UbisoftSupport Goobisoft. Please for the love of all things holy fix your Godforsaken servers on siege. Putting a casual player in games with plats, diamond, emeralds and champs, back to back to back, constantly going offline with a stable internet connection. Etc.
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Xavier Rivera (@XavierRiveraX) reportedAmazon Luna drops all game purchases, third-party stores, and subscriptions starting today. EA, Ubisoft, GOG libraries being removed — previously bought games playable through June 10 only. Service pivots to Prime-bundled subscription model.
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Dudeston (@Sircalmore) reported@Ubisoft @assassinscreed. Sweet update but maybe fix the error where on load your Character goes through all the Kane and Kinu quests reward Items. She lists them like she is getting them again and then you lose all the items including the trinket to get back into the cave.
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Tom (@HereComesTheKop) reported@KSKaleido @KJP_Plays @CohhCarnage One day I'll get around to playing it. I've had no issue with Ubisoft in the last 15 years.