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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (64%)
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Online Play (19%)
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Game Crash (8%)
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Glitches (7%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vizille |
Glitches | |
 Cape Town |
Sign in | |
| Saultain |
Sign in | |
| Lyon |
Sign in | |
| Johannesburg |
Sign in | |
 Milton Keynes |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Antisal
(@Antisal2) reported
@Mavriarch Could be an easy fix but also unlucky for being disabled. Sometimes you just unlucky and the world won't cater to them. If the disabled gamers want better accessibility then play any Ubisoft game
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bayyapu sri siva sai
(@BayyapuSai) reported
@EpicGames Hey epic games iam not able to open Assassin's creed valahalla.when iam logging into ubisoft connect it was saying that epic games services are not available. Other games are opening without error
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🐺Lonewulf1317🐺
(@lonewulf1317) reported
@realJSwitch @Ubisoft @ForHonorGame And it is too played still! Maybe not day one numbers, but I still have no issues finding matches and I don't think I've ever came across the same person that I remember other than by adding them or vice versa
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Samuel Andersson
(@samuex123) reported
@AJungerheld @ELDENRING Literally all those requests expect for the performance issues would be a major downgrade,go play the **** EA and ubisoft keep spewing out every year.
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Navdhanoa
(@NavvDhanoaPro) reported
@NVIDIAGFN @NVIDIAGFN my ubisoft games are asking for keys. When i enter the key, they say its already activated in account . Can you fix it?
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DaviDRC87
(@DavidRC87) reported
@TakeThisL18 @stlcty03 You do know Bethesda has many reviewers blacklisted so activision, and Ubisoft. So the problem is industry wide.
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beyoncefanpl
(@beyoncefanpl) reported
@MalkiahR @Ubisoft Having the same issue, I contacted them and apparently the servers are diasbled and they don't know if they will be working in the future 🙄 great job @Ubisoft
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Matt B.
(@MattB_8_27_1967) reported
@JackTaggart14 @Rainbow6Game It’s not really a Ubisoft issue as the detection needs to be improved on Microsoft’s part
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no one else
(@paulruddmemes) reported
@UbisoftSupport is easily the best support system for any game studio/company out there.. they ALWAYS reply back timely and provide ACTUAL support! Never is there a "we'll investigate the issue" or "I'm sorry to hear about that, go to our forums" Give them a raise @Ubisoft !
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🅻🅸🅶🅷🆃🆉🅾🅽🅴
(@The_LightZone) reported
@UbisoftDE @Ubisoft @RainbowSixDE Please fix the Mouse bug. Playing an Unranked/Ranked match and can't make anything but walking around is deeply annoying.
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James
(@ausnew123) reported
@Ubisoft @UbisoftSupport Have you fixed the well-known visual glitching for Assassin's Creed Syndicate on PS5 (surely this is a threat to those who have epilepsy)? If not, can you please fix these issues. Couldn't buy the season pass that was recently on sale because of this.
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M. Mozingo
(@MadMadWriter) reported
@Ubisoft Glad I bought a bunch of AC games on sale! Controllers STILL don’t work properly on ACs 1 and 2, and ACs Odyssey and Valhalla are broken at basic 1080p resolution! Keep up the great work, teams.
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Courtney Dalton
(@Courtney_Dalton) reported
@GhostRecon_UK I have the game on PS4 and it keeps kicking me out because of some Ubisoft sever issue and I’m loosing my progress and position on the map
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is mario ballin?
(@SudsSwag) reported
@Fethixar7_ @KingSavageShaun @Ubisoft Also let NATO decide what they will do. Why would a leader of a country listen to a person on Twitter? It would be different if people protested against it, but complaining on Twitter isn't protesting. Fix your argument please.
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Daniel Luayon Quero
(@dlquero21) reported
@UbisoftSupport what is happening, I can't log in since morning??? Is Ubisoft connect server down???
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Viking2121
(@Viking2121_) reported
@JediLive @Sebasti66855537 I remember when Ubisoft tried to defend the 30fps crap they tried to pull, But yeah idk. its like 2042, if they would of just delayed the game for another year, im positive that people would of been fine with that, but no they got to meet that deadline even if its broken.
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Blackstar
(@BlackStaRonin) reported
@FiammaOrSmth @fortnite_wood @Ubisoft well he is like the face of the assassins creed franchise. only character to have 3 games within the series. Im literally heart broken that they asked Ezio to be in fortnite.
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Courtney Dalton
(@Courtney_Dalton) reported
@UbisoftSupport my game @GhostRecon_UK breakpoint keeps kicking me out due to an issue with the Ubisoft servers
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Curtis Gaming
(@Curtis_Gaming1) reported
I have a feeling Avatar: Frontiers of Pandora is 100% going to be delayed until sometime in 2023. @Ubisoft has a long history of delaying new IPs to the following year months or a year their E3 reveals due to “production issues” as their excuse. This company needs to be sold…
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rando
(@rando9292) reported
@CyberPopTour not to mention they could just fold Uplay+ over into Luna & while Ubisoft has their issues they have some massive IPs like assassins creed, rayman, just dance, far cry, the tom clancy rights, watch dogs, rabbids ect. and is in a good position to be acquired with a declining stock
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Dean
(@DeanB__UK) reported
@JeffGrubb @JezCorden I've got no problem with Ubisoft games, Far Cry and Assassin's Creed are my Fast and Furious. I know it isn't winning Oscars but I love that ****, especially Far Cry. Elden Ring just does openworld beautifully, it's scary as **** but you just wanna push on.
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duskhue
(@duskhueR6) reported
why is it that with each update @Ubisoft releases that @Rainbow6Game break even more but doesn't become fixed in any way. new UI's are nice but we need the bigger problems fixed. hit reg and sound are the two things they should be worried about. anticheat should be fixed too.
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𝑦𝑒𝑙𝑒𝑛𝑎 🇺🇦
(@itsYellyy) reported
dear ubisoft please fix the problem with the high pings thank you <3
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Grungelfirth
(@grungelfirth) reported
@BaileyCallis @Azanian_Gamer @davidscottjaffe The problem with ubisoft fidelity is that because of their quick turn around for titles you very much can see the 3 tiered approach in their visuals where their MCs and so on look fantastic but when you get to like t2 for random quest giver or t3 for random npc it falls apart
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Joe Contreras
(@TheJoeContreras) reported
Does anyone have a problem with @assassinscreed #assassinscreedorigins can’t play my DLC on my PS5. It says it’s installed, but it’s no where to be found in my quest. What should I do? @Ubisoft @UbisoftSupport
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Temoney GrisKirk
(@TGriskirk) reported
@AndiKortes I’ll admit: the problem with Ubisoft open worlds is that they’re all centered on tasks. They are task-based games. I feel like they need a new ip to try experimenting with different open world design, perhaps mirroring Bethesda or BOTW style open worlds.
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Yan's Videos
(@VideosYan) reported
@DarkSentinel1 @BunBunyStar @DynamoSuperX Yeah, i know that. I'm not saying they were perfect. But i wouldn't blame sonic team for that, i would blame sega for not giving enough time to their devs and rushing the games. It was the same problem that ubisoft suffers with assasin's creed.
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Blackstar
(@BlackStaRonin) reported
@FiammaOrSmth @fortnite_wood @Ubisoft well he is like the face of the assassins creed franchise. only character to have 3 games within the series. Im literally heart broken that they allowed Ezio to be in fortnite.
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PandaBadger
(@PandaHonBadger) reported
@pcgamer Just smokescreen to cover their NFT and their other issues being sweeped under the rug. If a studio that is MUCH smaller than Ubisoft can shelve out 1 mil for charities, I am sure Ubisoft can do better. But... 🤡🤡
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Lolindirlink
(@LolindirLink) reported
A bit late, But this problem has been solved through Twitters wonderful PM chat with Ubisoft support. It's a weird, tied to purchases link between xbox and ubi, so i understand the security worries. But it's still cumbersome. Fixed the Gamepass-ubi games errors though 👍