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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (46%)
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Online Play (28%)
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Matchmaking (15%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Göppingen |
Sign in | |
 Townsville |
Sign in | |
| Adelaide |
Sign in | |
| Adelaide |
Sign in | |
 Chino Hills |
Sign in | |
 Naples |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Barrylad
(@TheBarrylad) reported
from
Limerick City and County Council, Munster
Also they are REALLY feeling like the outliers as time goes on. When even Ubisoft are making all their big games free to upgrade to new systems, you're really lagging behind.
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ibiv
(@ibiiiPS4) reported
@Ubisoft @Rainbow6Game Fix your sh*t 🤬 bug on Ac Valhalla. Reply your customers about the bug in lunden and do something about it
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Andre
(@AndreDelGaNeiTo) reported
@R6Shots @de53025786fd4df @Rainbow6Game If friends I have the same problem 1 month ago I play in Eus este and it sends me to a server in Brazil that does not correspond I think we have to ask rainbow and ubisoft support to fix this problem because we can't enjoy the game :(
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m00nbas3
(@ItsmeKeonte) reported
@franchisefanat2 @watchdogsgame No it’s a next gen game. A base Xbox one is actually underpowered for these new games. Cyberpunk( when it comes out) is only going to get you like 30-45 frames just due to your hardware. Screen tearing is also more of a pc issue so I’d know. On top of that Ubisoft
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Greg Ellner
(@GregoryEllner) reported
@AccessTheAnimus I’ve been having some significant issues with Valhalla. You still taking them down for Ubisoft? If not, where do I go? The two major ones involve Reda and fishing.
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The dead speak!
(@Siirriius) reported
So if anyone else is having trouble saving or fast traveling after returning to England from Asgard in #AssassinsCreedValhalla I literally went and slept in my bed in ravensthorpe and “quest completed” appeared as I woke up and I was able to save again??? @assassinscreed @Ubisoft
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Q
(@phantom__Q) reported
@Alias_r6 last time i was having connectivity issues i had to reinstall uplay and then uninstall Origin cus somehow it was eating bandwith
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Will McCabe
(@SKTZon6) reported
PSA: If you are having issues opening your Ubisoft Connect through “Invite Players” or “My Invitations”... close your app and reopen the game from Ubisoft Connect instead of through Steam. This fixes your issue. Also, good luck in your placements! #NeonDawn #Aruni
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Fernando D. Pasillas Jr. III
(@Fern_D_Pasillas) reported
@Ubisoft @Rainbow6Game The Free PS5 upgrade is only for disc version it says. Is that just a glitch or can I not really update it on my ps5 because it’s a digital only ps5 ?
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The Knight for Smash!
(@TheKnight4Smash) reported
@mariofan48 Kojima doesn’t own Snake either, but the problems from within the company and him leaving the company was enough for the character to be cut, and while Rayman is the most requested character, Ubisoft may easily have their priorities focused in a different areas
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Darren George
(@DarrenDoesJokes) reported
@Ubisoft @watchdogsgame is a dreadful game. So many glitches and issues. Waste of money
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Noah
(@Noah50567130) reported
@UbisoftConnect @assassinscreed sort out your cairn trials, they are too hard! and the controlls are awful. theres no way for me to actually tell your staff this as theres no contact us on the ubisoft launcher. fix this too.
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Michael Castellano
(@MCastellano531) reported
@Ubisoft @UbisoftSupport So #AssassinsCreedValhalla is a total mess. I can’t save the game or fast travel. I received an error code during Oswald’s wedding, and since then, nothing good. $120 well spent?! #dumpsterfire
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Last
(@Last__R6) reported
@Ubisoft @Rainbow6Game can we fix the silent rapel on games window thx
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Andre
(@AndreDelGaNeiTo) reported
@WOCKFATHER @de53025786fd4df @Rainbow6Game If friends I have the same problem 1 month ago I play in Eus este and it sends me to a server in Brazil that does not correspond I think we have to ask rainbow and ubisoft support to fix this problem because we can't enjoy the game :(
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Klaha~ ♎
(@el_klaha) reported
@UbisoftSupport Hello! AC: Oddyssey on Ubisoft Connect still says that "Rewards are not supported by this game"... When will u guys fix this?
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Shane
(@Demented6amer) reported
@GameSpot Ubisoft needs to fix Legion on PS4. The sound cuts out, the city has issues loading in, etc. I turned off the game because it was getting to the point where I couldn't play it without it freezing every 10 seconds.
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🎄Merry Joe Glass🎄Making comics is my passion
(@JosephGlass) reported
Aaaaand it just crashed, again, mid-cutscene, losing me a bunch of progress made. @Ubisoft come on now, now you need a patch to fix the patch!
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Samukaa
(@SamukaaR6) reported
@ScyllaR6 it could be uplay problems. When they released the new season i think last time with the battle pass, the store was down because i think too many people were trying to buy ****
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You can change this
(@mdug) reported
@MikePMcgehee I think it may have had something to do with the communication with the Uplay service ... like Windows was interrupting it. I no longer get security window pop ups about uplay anymore. That said, it may not be your issue because I could always launch it.
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Grimm
(@BasedMilkies) reported
Ubisoft me angy fix Game bad me no like
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RedTech
(@RedGamingV1) reported
@GameSpot They really said we didn't give a **** we will fix it when we fix it seems that people buy 2nd hand copies can not upgrade free and Ubisoft won't allow another LIC to be sold lol
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chrisdotdash
(@Chris28857048) reported
@YUK1R6 @Rainbow6Game Raw input off feels so much faster for some reason. I don’t know what Ubisoft is doing, but them making changes to sens without telling us is messed up. I hope it’s a bug that they will fix.
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i am a winner
(@darthdunsparce) reported
the "Ubisoft Go 2 Years Without Changing The Name Of Your Online Service Challenge" (impossible)
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Wolfmother
(@Wolfmother10) reported
@GameSpot Ubisoft should fix
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Braction
(@BractionR6) reported
Uplay keeps disconnecting me after I take a few steps in a round. I task manager reset, signed in and out and reset my PC. Still doing tho. Let me know if anyone else gets this issue. Might just re download if I can’t figure it out.
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tom raeves
(@TomRaeves) reported
@Ubisoft I own a ps5 and i was just downloading the ps5 version of rainbow six siege but this error about saved data conflict keeps popping up on my screen and after i choose it says app error and crashes...
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Rainbow Six Siege
(@Rainbow6Game) reported
@sarandopoulos @Ubisoft Hey FakeAce, What seems to the issue with the chat? Do you have any screenshots to show us please?
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Wallace
(@ra3v3r) reported
@Under_Ach1ever Quick resume works well on titles from previous gens but doesn’t seem to like Ubisoft’s stuff. Not great. Load times are fantastic! WRC9 in particular. Haven’t used GameDVR much but seems to be fine with the few things I’ve recorded. Multiplat thing isn’t really an issue.
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(K)
(@BassProShopsUS) reported
@JoeThejoe4 @XboxGamePass Ubisoft has their own subscription service, so probably not a whole lot from them, then again we did get Rainbow Six Siege so it's possible.