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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (60%)
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Online Play (21%)
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Game Crash (9%)
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Glitches (8%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lyon |
Sign in | |
 Johannesburg |
Sign in | |
 Milton Keynes |
Online Play | |
| Beauvais |
Sign in | |
| Hackney |
Sign in | |
 Frankfurt am Main |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Tgnerd
(@Tgnerd1) reported
@ZenOfDesign @corybarlog As someone who really likes the mystery of the first couple games, I was a big fan of the future sections. As I got older I started to notice some of the design problems, but this was long after ubisoft made it clear they would never let this series end, which killed it for me.
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Jack Z
(@JackZ74132229) reported
@Rainbow6Game @Ubisoft @Xbox Hello I would like to mention an issue I have recently ran into on rainbow six siege. I play on Xbox and while I was in a ranked session, my game crashed on the final round while playing with friends. I lost 86 mmr and received a 30 minute suspension
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Luis
(@MASSEFFECTfan_X) reported
Why hasn't @Ubisoft addressed the visual issues for #AssassinsCreedSyndicate on PS5? If it's a backwards compatibility issue, then why does it run fine on the new Xbox? Are they focusing on future projects only? What about unlocking the fps for other games? Do they not care?
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Joey Roseman (He/Him)
(@Nemonixon) reported
Like I was really enjoying this game. But now I just don't care to start playing again. Seriously @Ubisoft stop putting out broken products.
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PDHM xIndicaxHigh
(@xIndica_xHigh) reported
@xdyjdtygkxgz The main issue was from Ubisoft Connect but, They fixed it now. They still haven't patched the crashing due to DX12 being a unstable API for The Division 2. I even updated to AMD 21.3.1 Software which came out this month an im still getting random crashing an game freezes.
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Brice
(@btheboss50) reported
@Ubisoft @UbisoftSupport @Rainbow6Game why am I getting max 50 elo after placements like is this a glitch?? My friend has more matches played and is getting +80-90
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bruh
(@milen_pxx) reported
@corybarlog Every Ubisoft game these days is so generic and uninspired… I tried Fenyx Rising for a few hours and didn’t bother to pick it back up again. And you know there’s a problem when Ghost of Tsushima is more Assassin’s Creed than the new Assassin’s Creed
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GianT_EzT
(@OriginalGianT) reported
@M4KER__ @Rainbow6Game @Ubisoft It's probably a connection or battleye crash problem.
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AezxzR6
(@aezxz) reported
Why is the cancel glitch still in the game @Ubisoft
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Edea King ||FFXIV||GPOSE COMMS: OPEN
(@edea_king) reported
@Ubisoft how’s it feel to ignore your fan base about how broken Gryphon is? Rework and break other characters except fix the overpowered gryphon? Y’all are trash
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Joshua Ballantine
(@itsmejoshyb) reported
@Ubisoft fix #ScottPilgrimvstheWorld the game has frozen 5 times in a row on the Todd boss fight what ******** I don’t remember it being this way back in the 360 my wife and I can’t even enjoy the game or could I get a refund
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🦅
(@ExgIez) reported
@Planss_ Not my fault tell Ubisoft to fix there bugs
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Jagboy66821
(@jagboy66821) reported
So @Ubisoft why ******** did this team cancel in round 2???? Please fix your game
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Maryn Monahan
(@MarynMonahan) reported
@Ubisoft @SAU_SIEGE @primegaming Hello Ubisoft I wanted to send you this message on Twitter to tell you that i’m not having fun with rainbow six siege if there is a possibility that you can do an operation health to maybe fix some characters hit boxes and fix the sound problem that would be great thank you.
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Ryan
(@Ryan25954752) reported
@Ubisoft fix your game, I keep dieing because my bullets are doing nothing.
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Hunter
(@Hunter55032317) reported
@Ubisoft here we go again.... **** I know damn well you don’t read these but FIX YOUR ******* GAME. I’m sick of losing mmr to your stupid *** glitches. You can shoot through castle barricades now? NOT TO MENTION THE MNK ON CONSOLE. Lol this game is a joke and is dying
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воngwater
(@xxxBongwater) reported
@assassinscreed Hello can anyone help me I am unable to play the game through steam with my controller because the game crashes at launch. It is not a steam problem or my controller because other games work fine and I’m able to play othe Ubisoft title so it’s this game please help ASAP
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Hunter
(@Hunter55032317) reported
And ur not doing anything to fix it. @Ubisoft please do something
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☮Hippy☮
(@hippygameing) reported
@XcloudTimdog Tbh sony gonna get left behind **** they already slackin and xbox is showing them up constantly with all these deals xbox gamepass is legit the beat offer out there for a subscription for a gaming service hands down plus they might be getting ubisoft on board too like ya......
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ernestos
(@ernesto43378063) reported
@Ubisoft i got the error code 0-0x00100608 and nothing seems to be fixing it
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Daniel
(@DanTheTwatter) reported
Someone had 58 failed attempts to login to my Ubisoft account overnight. Cant say they weren't persistent
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Je' Daii Sicarii
(@DaTruHeroPlays) reported
@Ubisoft @UbisoftSupport @assassinscreed, these "hot fixes" are nothing more than a bunch of hot messes that y'all keep causing. Get your **** together and stop releasing these games that are broken, just to satiate your greed. You should respect you customers more than you do.
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Ryan
(@Ryan51011089) reported
@Ubisoft will you guys be making a new game+? I know you guys are adding one handed swords, sickle swords and basim's outfit, thanks to @Jorraptor but how about new game+ I know you guys had asked before, but I was having phone problems, so do you guys have any news on it?
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Dylan
(@nevzly) reported
@Ubisoft why am I plat 2 and placed with silvers in my team. Can you guys seriously please fix your garbage game. It isn’t a good game for casual comp.
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Joey Roseman (He/Him)
(@Nemonixon) reported
@Ubisoft Why does my Assassins Creed Valhalla save data keep getting deleted? I'm ready to give up on your broken game.
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Calz
(@Enclosxd_) reported
@Ubisoft @UbisoftSupport @Rainbow6Game you really need to fix this bug when game sound goes and then crashes the game I've had it happen to me 3 times in the past hour
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Ovaltube 🌐
(@OvaltubeYT) reported
Thirdly, Your servers. Not all but a lot of them are really really really bad. Two rank matches I have joined of all the 10 players in the match getting 300 ping +. Please Ubisoft. We love your game. Please fix Ubi ~ Ovaltube
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Tomathius #PlantGang
(@Tomathius) reported
@Artisttryhard I already told you. You're the chosen one. Ubisoft clearly chose you. It totally wasn't some crazy glitch in the EShop or anything.
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Sander
(@SanderThePanda) reported
Hei! @Ubisoft @UbisoftSupport I have a glitch to report, but can I do it here or do I need to go a specific website?
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Joa. Chr. Den.
(@tavyboyspfake) reported
@UbisoftSupport i've got it. but it won't let me play without a stupid ubisoft account. why did this change as i started it now problem but can't continue.