Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (17%)
- Glitches (10%)
- Matchmaking (5%)
- Game Crash (4%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Online Play | 2 days ago |
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Sign in | 2 days ago |
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Online Play | 2 days ago |
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Glitches | 2 days ago |
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Online Play | 2 days ago |
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Matchmaking | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Claude (@Cooley2151) reported@TheDivisionGame @Ubisoft Why can’t you guys hire a good tech. I’ve been playing this game for about 10 years now and every update you guys come up with sucks always have an issue. Why can’t you guys do a proper update where us the community is happy?
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Eric Wood (@ApplejuiceYT846) reported@Ubisoft fix solid snakes ability that shot should not be countered by alibi that’s so ******* bullshit
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Strikey (@NGStrikey) reported@janesmitish This is a problem Ubisoft has been doing also in resynced. You explore and at points Edward will say” must be what the letter was talking about” or something like that, and you havent even read the letter yet
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Brady 💿 (@AchsuallyBeej) reported@Pirat_Nation Yves Guillemot proving that he's the issue with Ubisoft and has to go. Sick of people ramping up an issue that was never actually an issue and was actually still going quite well.
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Glitch (@GlitchTwitched2) reported@v1bezz0 Retold coming out Ubisoft starting to care about him more And crash is still dead Checkmate
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TopKet (@topdoog11) reported@VeltisLeEvil @Yg39017755 Yeah the single player games with drm like most Ubisoft games you can’t play offline This for all platforms not exclusive ps problem. Even disc versions of Ubisoft games are basically not on disc and just downloads
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Der Ältestenrat (@bunchofnumbersD) reported@BadWolf90_ They complaining about the repetetive ubisoft formula. If a game does that good, no Problem but rebirt has one of the borings sidequest ive ever had to do
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WolfgangMishima (@WolfgangMishima) reported@LegendaryYOBY When you put every major first party game into a subscription service on day one, I think it does devalue those games. Xbox is now giving us enough data to have that conversation. It’s great for consumers, but whether it’s good for business is another question. Ubisoft has its own problems. PlayStation doesn’t launch its biggest first party games into PS Plus on day one. Rockstar isn’t putting GTA VI into GTA+ on day one. EA Play Pro offers day one releases, but that’s PC only. Console EA Play is mainly trials, discounts, and older titles. Game Pass has been the biggest test of the day one subscription model. It’ll be interesting to see whether Microsoft sticks with it long term or changes course based on the financial results.
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Shane (@CheezItJunkie91) reportedHey @Ubisoft what's the point of paying for Ubisoft+ Premium if the new games are unplayable and broken?
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Ramiro Figueiredo 🇧🇷 🇺🇸 (@EuSouRamiro) reported@Raven_Crank Problems with it.. 1- it's Ubisoft 2- generic graphics and world 3- exploration seems like a chore 4- it's Ubisoft
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Dan (@DanMontgomery87) reported@TheGameVerse And this is exactly the problem with Ubisoft, they’re literally the French equivalent of Naughty Dog, all they know how to do is remake and remaster existing games with very few new IPs
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Azure 🇨🇦🇭🇺 (@Azure_296) reported@Pirat_Nation What...? I love open world, but the problem is that some games have boring, empty, and soulless worlds like every Ubisoft game
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FinalBoss.io (@FinalBoss_io) reported"In production" means nothing in 2026. The Division 3 isn’t competing with rumors. It’s competing with Ubisoft’s live-service track record. No gameplay. No setting. No release window. Just org-chart updates, job listings, and the usual online-systems language every publisher uses when they want the forever-game upside. That doesn’t mean it’s doomed. It means the real question isn’t whether The Division 3 exists. It’s whether Ubisoft can make a sequel players trust to survive its own roadmap. Because that’s the franchise tax now. Not excitement. Proof. A good Division 3 is absolutely possible. But after this many years of "we’re listening," roadmaps, resets, and live-service drift, nobody should be clapping for a production status update. Ship the game. Ship the plan. Then we can talk.
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Reruzensky 🔫 (@reruzensky) reported@QNDZYcom the free to play wasnt the problem, the problem was ubisoft being a ****
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Yorkshireneer (@awalmsley11) reportedUbisoft connect is honestly the shittest platform in gaming. Tried every fix including reinstall to get Assassins Creed Black Flag working but no, it just crashes before loading. Refund time I think.
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WizDev (@WizardlyDev) reported@SlayzieVII Mostly due to Ubisoft crunch time leading to that specific issue. The pacing has more of a finished and cohesive start middle and end. Origins lingers so much and you have to find an alternative motivation to force yourself to engage.
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Damien O'Brien (@DamienMagician) reportedHi @UbisoftSupport every time I go to play blackflag on my PC it’s making me reset my Ubisoft password each time 😭😭😩😩 how can I fix this
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16thHarmony (@16thHarmony) reported@DualBladeSteven @MoreLimitless And this means ZERO chance of these games going to game pass. And this is why Asha is very SLOWLY in the process of restructuring game pass. That will eventually be an archive service more akin to Ubisoft Classics. Steam is coming to take over from the Xbox store.
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DarkSirius (@The_Darksirius) reported@JamieMoranUK Lets not forget EA Play Pro and Ubisoft Connect where you can play those publisher's games DAY 1. Yeah, but Gamepass is the problem.
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Luxfero__ (@LuxWombat) reported@ketchupvmustard I'm sorry to hear that! I don't know much about the mobile games, tbh! I know that there were some interior changes in Ubisoft and maybe that affected some publishing, hope they will fix this asap!
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ThaSwampDonkey (@ThaSwampDonkey) reported@Ubisoft @UbisoftSupport @GhostRecon are there any plans to fix the infinite loading screen for Wildlands on PC? This is a major problem folks are having with newer PC’s. We can’t launch the game. Tons of comments on Steam, Reddit, forums, YouTube about this issue. Yall went dark
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Ytfh (@YtfhR6) reported@Nindsza @Ubisoft New glitch on console atleast when u que with players out of your region, even if not host the lobby will be bugged.
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iampowlly (@iampowlly) reportedUbisoft fix your broken game that just came out and shut ******** up!
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AncientSwede (@AncientSweden) reported@Ubisoft @UbisoftSupport When is a fix for Black Flag Resynced coming out? it's totaly unplayable! #broken #patch1.0.4
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ImmortalGamer (@ImmortalGamer89) reported@Riskit4TB @Ubisoft @assassinscreed I have had any issue with it on my pc
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Jay Ratcliffe (@JayRatcliffe3) reported@Ubisoft please help as I know I’m not the only one with this issue. The Naval Contract on Grand Cayman has been soft-locked and is completely unable to be completed. This was only realised after completing the whole game. Tell me there is a fix coming soon 😭😭
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L0CKE (@L0CKEval) reportedholy ******* ****.... @Ubisoft this is unacceptable. the game is COMPLETELY UNPLAYABLE. typical ubislop dogshit. fix it. now.
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Darknes (@Darkneskid) reportedHello ubisoft support, can i please ask for your help? I wanted to link a different play station account to my ubisoft account, but i can't do it, i tried to send a request in your page, but it says error every time i try to send it, where else can i contact you? @UbisoftSupport
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Nameless_Dolphin (@KriKrix11) reported@SynthPotato The key issue is that color banding can be so hard to fix ao they use slight film grain to migrate the color levels, see Ubisoft games skyboxes with film grain turned off, color banding almost all the time.
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luqman azhar (@luqmann_azhar) reportedhow else can I play assassin's creed without using ubisoft connect? it's so ****, this past 2 weeks only it's been down 2 times, can't login for days, wtf!