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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 16% Online Play (16%)
  • 9% Glitches (9%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Limoeiro do Norte Sign in 8 hours ago
Valencia Game Crash 10 hours ago
Amsterdam Sign in 14 hours ago
San José Sign in 1 day ago
Rouen Hacking / Cheating 4 days ago
Le Puy-en-Velay Matchmaking 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • KRNRGaming
    Will 🎮 Ki11RockNRo11 (@KRNRGaming) reported

    I just miss #XDefiant. That game was peak god tier gaming until wannabe capitalist scum suckers @Ubisoft killed it for literally no reason/didn't understand how live service games work. Yves Guillemot should be drawn and quartered for his crimes against FPS games.

  • thatmanwavez
    thatmanwavez (@thatmanwavez) reported

    @InsiderGamingIG The possibility of XDefiant ever coming back is so slim just simply due to how badly Ubisoft has handled their titles over the past decade. If it somehow ever makes a comeback they really need to market the game and fix netcode for starters.

  • BrandonLynMay
    Brandon May (@BrandonLynMay) reported

    What the crap, @Ubisoft. My 10 yo kid wanted to play the new Crew game with me. @TUbisoft . Needed parental consent. Okay, no problem. I had to take pictures of my ID, okay. Then they wanted my credit card, uh, okay. And then they wanted to scan my face and send to some third party company I’ve never heard of. All to just verify MY age. All this AFTER I’d already revived his consent email, logged into my account to verify me. And then setup his profile. No thanks. I closed my browser and told my kid he can’t play. What the heck?

  • Ned_Griffin
    Ned Griffin (@Ned_Griffin) reported

    I think a lot of the issue might be coming @Ubisoft from all the constant little popups and notifications.

  • pointlighter
    Pointlighter (@pointlighter) reported

    @ExoSmack @glorpinity It had lukewarm reviews (always online with no SP just 2 years after SimCity + tech issues + difficulty) and didnt sell well (uPlay + $60 price tag)

  • TheLunarTears
    Vince (@TheLunarTears) reported

    I'll give Assassin Creed Mirage a chance *ubisoft cloud save error and pop ups like a touchscreen menu in McDonald's* Yep that's an uninstall...stubbs the zombie it is then

  • Dave20561101
    Dave (@Dave20561101) reported

    @UbisoftSupport I can't login to my Ubisoft account the verification email is not being sent and I forgot my password please help

  • timmzinothe3rd
    Tim (@timmzinothe3rd) reported

    @UbisoftSupport @TheDivisionGame Ubisoft I’m on rainbow six siege and got 100 dollars in steam and I’m trying to buy r6 credits but a error SIGMA-4 keeps popping up how do I fix

  • MegamanRA
    MegamanNG (@MegamanRA) reported

    @Patbacknitro @ChristinaTasty It is but Ubisoft had their own problems

  • Beastiarii
    Lil Beastii (@Beastiarii) reported

    @RGamerB_ PlayFab is a service for Developers for their games many third party Developers uses PlayFab like Capcom, Ubisoft, EA, Bandai Namco and more.. You are pushing a narrative that this is some type of Xbox/PlayStation console war bullshit and it’s not. That Halo game that you’re so happy that will be on PS5 is a remake of a 26 year old game with no multiplayer.. Why don’t you figure out why Marathon is failing ?

  • goreban666
    aaaa (@goreban666) reported

    @PandaKingEX I respect that. My personal biggest problem with 5’s world is that it feels empty. Ubisoft is an easy punching bag, but they legit make good open worlds. They FEEL alive. 5 is just barren checkpoints. Even 4 got it right with the warring factions.

  • DodgerDave007
    David Edwards (@DodgerDave007) reported

    @CrimsonDesert_ Feels like Ubisoft with the broken *** patches. Yea I’m done with this last patch. Broke my saves, bird feeders, can’t rematch bosses. And nothing about bird feeder.

  • IamSMMR
    SMMR (@IamSMMR) reported

    @Ubisoft @TheDivisionGame Cherry Blossom Event is bugged 39/40 lanterns after triple checking multiple times gg i guess and delta_03 errors all the time lovely experience

  • eskim027
    eskimo (@eskim027) reported

    @Ubisoft fix your ******* game you retarded *** inbreds I’m tired of playing a game and every game I get into there’s a ******* cheater

  • gamegambiertv
    gamegambiertv (@gamegambiertv) reported

    @Ubisoft @UbisoftSupport steam support is more useful than your customer service since they give me alternative methods to prove ownership such as proof of purchase which that person doesn't have and doesn't even own the correct license for siege which I still hold on my account collecting dust

  • vgfytschool
    VGFightschoolYT (@vgfytschool) reported

    @NirvanaSparkle @itzTizzleYT Its usually game dependent. Crazy as it sounds, Ubisoft games have a ton of accessibility features on PC. Problem is their drm and account system.

  • maryamjumale
    hala madrid 🤍 (@maryamjumale) reported

    @UbisoftSupport hello. my ubisoft account on my pc is refusing to log me in. on browser too. and i can't open a case and send it because it tells me to login when i try to send my case but it refuses for me to login when everything is right. where else can i send my help request?

  • paboisded
    pabo otacon okarun dos santos (@paboisded) reported

    @RohanKarMooN i would love to Ubisoft fix the compatibility from those older assassin's creed on win 11 **** i just want to play ACU

  • jpofferz_ttv
    Jpofferz | ~KH4 WAITING ROOM~ (@jpofferz_ttv) reported

    That Ubisoft live service image did irreparable damage to the AAA game industry by convincing moronic executives that a infinite money glitch existed

  • Across3Horizons
    Across 3 Horizons (@Across3Horizons) reported

    @tanippapa2 Thankfully, the devs have made a statement on this, in their Discord, they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” 👍

  • kremthing
    Kremthing (@kremthing) reported

    @LavenderGhast The wost combination of EA and Ubisoft? That's a bit hyperbolic. I don't recall Nintendo purchasing studios only to dissolve them. Nintendo's biggest problem is that their stuff is too expensive.

  • BraidzMCau
    Braidz (@BraidzMCau) reported

    @Skillful__ @msq_dev @xShephardx Issue is if you want the open world to be truly open to you, you need to push through the chore of a main and side quests. Its one big 250hr tutorial like a Ubisoft game on steroids.

  • kodasniped
    koda (@kodasniped) reported

    @yDinoR6 @Ubisoft Bro he just invested early, what’s the problem?

  • FrancoLugo42
    Lugo (@FrancoLugo42) reported

    @Ubisoft @UbisoftSupport can y'all fix the game cheat for siege on the steam deck. It would be nice to play online if the game cheat wasn't in the way.

  • hennything00
    Anthony (@hennything00) reported

    @Ubisoft @Rainbow6Game Can you please fix the fact that I can never open up my alpha packs even after restarting the game, also if my teammates leaves mid game I should not lose rp after losing that game because we are down a player thanks

  • TheInsect_
    Ant 🐜 (@TheInsect_) reported

    I think the issue with the new star fox designs for me is that it just doesn’t feel like star fox or Nintendo like I woulda believed this is some random Ubisoft IP if I didn’t know any better

  • asunoaim
    eA asuno (@asunoaim) reported

    @yokailoner @Chhesto @LZqAIM game was great, unfortunately was plagued with lots of issues that took a while to fix until eventually ubisoft cut funding

  • TheCrewGame
    The Crew Motorfest (@TheCrewGame) reported

    @JimsterSeventy1 EU store is showing them for me, so I'd suggest contacting Ubisoft Support for them to take a look. The issue is resolved on our end 🙏

  • TiimoTP
    Timo (@TiimoTP) reported

    I find it so funny how Ubisoft literally has been doing this for 16 years yet can’t do it now? I’m so curious, why? It’s clearly not a technical issue? Is it a skill issue? Are the developers juniors who don’t know how?

  • zachtvich
    zachary (@zachtvich) reported

    @Rainbow6Game Please fix your game Ubisoft. Tell me how I loose the same rp after 2 teammates leave after first round. Absolutely makes no sense. It’s an automatic loss already