Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (54%)
• Online Play (23%)
• Glitches (17%)
• Matchmaking (3%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Noisy-le-Grand	Online Play	2 days ago
Toronto	Sign in	2 days ago
Madrid	Online Play	3 days ago
Barranqueras	Glitches	3 days ago
Acapulco de Juárez	Glitches	3 days ago
Kowloon	Online Play	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  O4OUR (@O4OUR) reported 31 seconds ago

  @Ubisoft You fix the Heroes 3 thing yet?

• 
  Yannis (@yannnis) reported 4 minutes ago

  we used to lose sleep over one broken deploy and felt like amateurs Ubisoft. tens of thousands of people missed a whole product

• 
  Eric // till the end #Eday (@GamePositiveYT) reported 4 minutes ago

  @FunSpeculation Blood of dawn walker doesn’t work. Pretty much if the game is from Bandai namco, sega, Ubisoft or square Enix then it’s not working (yet)

• 
  South East Asia Game Aesthetic (@SEAGamethetic) reported 8 minutes ago

  @Doonishsan @XilliaMainis Yes, it was made by Ubisoft Singapore. When Skull and Bones was in development, the game filled with internal issues both from goverment and Ubisoft which made a lot of people in Ubisoft felt sour

• 
  OffWorld (@offworldreal) reported 10 minutes ago

  fix your ******* game @Ubisoft what do your devs do all day apart from play with their butts

• 
  Drawn Out (@DrawnOutYT) reported 13 minutes ago

  @yourmadhah @Sup3s0nic @DreamsideFPS Lmao so what you’re saying is you want rockstar to follow Ubisoft, activision, PlayStation, Konami and bungie’s example? You are the problem lol.

• 
  mip (@miptrix) reported 15 minutes ago

  @Ubisoft you can fix every bug but when you shoot a window and the piece stays for 7 seconds nice

• 
  PulpyGamesStudio (@KnightsF56749) reported 15 minutes ago

  @gladkyi_dmytro Yes, that's my problem with this ****. I want Steam to be an equal marketplace, I understand bigger companies have more $ to push marketing/more coverage, but this is an obvious playing favorites to clearly not make Ubisoft go through the same standards as solo devs for a launch.

• 
  Alexis14🌐 (@AlexisNorton14) reported 17 minutes ago

  @Rainbow6Game Get your **** together. 11 year old game and still haven’t gotten it right there are ALWAYS problems with this game it takes all the fun out of playing. Your fan base is going to drop. To many bugs, cheaters, graphics are ***. Ubisoft you’re embarrassing…

• 
  dfDynamo (@Eren_Hell) reported 17 minutes ago

  Ubisoft needs to fix their useless desktop Launcher app with broken auth sessions.

• 
  Koke (@kokesher3) reported 17 minutes ago

  @Grummz Ubisoft needs to be bought out or crash and burn, this needs to stop. Gamers deserve better.

• 
  kam (@KamtanaR6) reported 20 minutes ago

  @fettR6S your new video about the bans is not completely accurate and I want to shine light before misinformation gets spread. In game messages may say cheating, the email however says the real reason for ban. In the past when Spoit was speedrunning bans, they have not started the bought account/alt account bans yet, and he was purely getting banned for CHEATING based on stats and fast rank ups. Last season with Ranked 3.0 was the first season we have seen where R6 decided to ban bought accounts, and all of the emails say breach of conduct despite in game saying banned for cheating. A huge problem with this, pros who log in from a teamhouse, a hotel, military that log in on base or abroad, every day people who just move houses or change internet providers, people who use VPN's or exitlag where the IPs will show different geolocations, will all be at risk of getting banned also. Now obviously this is not the main cause, R6 has a big scene for buying accounts even at the pro level. We even see pros sell accounts and we've seen pros scam account selling. The biggest cause would be the scene for buying accounts. Personally I dont think its right, I've bought numerous accounts myself so you can call me biased, but even unbiased Ubisoft has broken promises with the community and has made their "LIMITED TIME" skins available again and even at that has scalped ******** out of those items for a ridiculous price, and hardly has given any of that back to the community it seems. If we give so much money to this company why does it seem like they are always betraying us. Ubisoft had it on their websites for what seasonal skins and battle passes were, both were defined as limited available items, now they are back in store, even in alpha packs, it is betrayal. Soon we will see Chroma Streaks, possibly pro league skins, black ice bundles, all available again yet no sight of marketplace. We were branded a new secure boot for the game this season, and the panel team talked about DMA problems, yet in the new secure boot metrics, you dont even have to enable IOMMU which is literally what Valorant and Faceit are using TO DETECT DMA. Ubisoft surely isnt allocating money to staff manual bans. I know so they are still paying case workers out of New Dehli, Cairo, Cape Town, to handle cases and arent even doing proper investigations for account issues. It is a disgrace to give Ubisoft any benefit of the current dung ball they are rolling us all into as players.

• 
  vurtue (@imvurtue) reported 22 minutes ago

  is ubisoft making the last 2 seasons ranked charms a bug theme a homage to the VC bug they cant manage to fix after 10 years?

• 
  Steve Baker (@darthv72) reported 30 minutes ago

  @GTArajgaming @TYPOGRAPH1C @XBOX Ubisoft had licensing issues and were forced to revoke. As long as you have the disc, you can play it as much as you like. Even if they revoke the digital license. Forza horizon 4 has been pulled (digitally) due to licensing. I can still play it. you are overthinking it.

• 
  アリスギア毎日 (@AGA_Daily) reported 30 minutes ago

  @_chrisoliphant @Skull_Os @needle I’m almost certain “revokable” was there in good faith that IP owner doesn’t abuse it, until the infamous ubisoft and this whole “as service” bs.

• 
  Pepas (@doggodance) reported 31 minutes ago

  @_DavidGreenz_ @hamsoft05 @Ubisoft They think Breakpoint is a live service game like Division, lol, lmao even.

• 
  GloriousEggroll (@GloriousEggroll) reported 32 minutes ago

  @ForHonorGame @Ubisoft really? The game is 10 years old guys give me a break. Plenty of other online competitive games using anti-cheat that work perfectly well on linux. Sounds to me like a developer skill problem, not a linux problem.

• 
  Thomas Winkelmann(DiamantTh@troet.rocks) (@DiamantThomy) reported 35 minutes ago

  @ariange1o @Pirat_Nation I understand the argument that For Honor was not sold as a native Linux game, but that does not fully answer the refund question. The problem is not that Linux users suddenly invented a platform promise out of nowhere. The problem is that Steam now includes Steam Deck, SteamOS, Proton, Steam Machine compatibility information and a wider compatibility ecosystem that customers actually use when deciding what works for them. When Steam shows a game as playable or compatible in that environment, and ProtonDB also points toward practical usability, this becomes more than a random unsupported edge case. Ubisoft can choose to prioritize anti-cheat over that compatibility path, but the customer consequence should not simply be ignored. If a game keeps receiving updates on Steam, publishers should keep the current Steam ecosystem in mind, not only the platform label from the original release. Refund demands make sense when a practical compatibility use case existed after payment and then disappears because of a later publisher decision.

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 36 minutes ago

  @Ubisoft @UbisoftSupport Plus not to mention the ****** freaking hit recognition not working worth ****

• 
  cait (@8ptCross1099) reported 39 minutes ago

  Nothing like trying to do a Manhunt and going down because the game has to load. @Ubisoft PLEASE, FIX DIVISION 2. JFC this is getting old. #thedivision2

• 
  Devils Advocate (@M3ta_Save) reported 43 minutes ago

  @Steve31205369 @roro__c I'm not arguing about playstations digital future I'm arguing about this point specifically. I think consumer rights for digital products should be mandatory. But in this case we don't know of sony did this because they wanted to or if StudioCanal just didn't want to renew. If it was the later then sony doesn't have a choice in the matter they just following the law. Also I dint know of any case where sony themselves has removed games from somebodies library that hasn't broken TOS without a refund. Other devs have like Ubisoft with the crew but don't think I can name a single sony owned IP that this has been the case. Although I'm happy to be mistaken.

• 
  oneminutewonder (@1MinuteWonderin) reported 44 minutes ago

  @ErikWeldon45 @lulludovico They're ******* gamers over by charging $100 for some sloppy **** Ubisoft would make. Also pro marketing tip: If you can't even fix **** for a showcase then odds are your end product isn't going to be good either.

• 
  Grummz (@Grummz) reported 44 minutes ago

  Ubisoft FORGOT to include the GAME! Heroes of Might and Magic III, Complete Edition, was an empty box. The AAA publisher with massive QA departments and billions of dollars shipped a 23 kiloBYTE dummy file that errors out when you run it. It took them over 10 hours to fix it. People who bought the game were absolutely furious and reviews tanked. This is why people are mad at AAA publishers who act like they absolutely don't care about what they are pushing out.

• 
  Dilly Dork (@DillyDork) reported 46 minutes ago

  @PrizrakLuganska @PhantomNarukami Concord was a multiplayer live service game advertised on that. People knew the servers would go down eventually. The Crew however could have been ported to an offline version to remain playable, but was delisted by Ubisoft instead

• 
  Abel The Strong by The Good Lords Mighty Grace (@shydout) reported 46 minutes ago

  @dame_r6 The game is unplayable too many bugs , too many dcs , no comms but people wanna coms randomly , its the worst experience ever , but when you stack its 10x easier why wouldnt he ? Ubisoft knows theres bugs and cheaters they try to fix the game but they hope you still play, i wdnt

• 
  junio (@ju_nioo) reported 49 minutes ago

  @vidsthatgohard The Ubisoft Connect error got me I'm playing the entire AC franchise and since I has bugs in Ubi Connect. I'm forced to change my password every week because they say my account was probably hacked

• 
  ⑨☄️ (@fcbniine) reported 50 minutes ago

  @OwlLunch The absolute biggest issue of anime licensed IP is the fact Bamco and Shuiesha hold a lot of them hostage, so you end up with a very ****** and cheap arena fighter from Bamco 9 times out of 10 Remember the Naruto games from Ubisoft? Yeah that ain’t happening ever again

• 
  SWAFF (@SWAFFELENN) reported 55 minutes ago

  @PhobiaOfMETA @AthienoR6 Siege is still a great game. The problem is who owns the studio now. Ubisoft carved Rainbow Six, Assassin’s Creed, and Far Cry into Vantage Studios that's ran by Tencent French name, Chinese money.

• 
  ZLEK (@ZakarinaMuyXd) reported 60 minutes ago

  @ohlookitsrafa Not much really, i guess the main thing is that ubisoft delivers broken games that can be patched by fans, and the broken games go with no strings attached, hoyoverse delivers "good games" with such a huge caviat that you genuinely don't want to even know anything they do

• 
  Blackwolf_King42 (@Black_wolf_1978) reported 60 minutes ago

  modifier and walls thats not there buffing shotting cant hear the guns drones coming at you like we in legendary the game is trashed and cleaners taking control points not happening the icon for the pilot is on @divisiongameHQ @Ubisoft @Orkanos when all this going get fix