Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rouen
|
Hacking / Cheating | 4 hours ago |
|
Le Puy-en-Velay
|
Matchmaking | 8 hours ago |
 Edinburgh
|
Matchmaking | 8 hours ago |
 Maracaibo
|
Sign in | 3 days ago |
 Soacha
|
Sign in | 5 days ago |
|
Nice
|
Sign in | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Misaka (@misaka_railgun3) reported@OutKse @optmistichuman @Ubisoft Idk how to say this but the real issue with the hidden blade combat is that the original had it but the remake doesn't. That's literally it. It's not "a faithful remake" like Ubisoft claims. That's why ppl are upset. If the original didn't have it ppl won't care like with Unity.
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CrazyMonkey27 (@CrazyMonkey2717) reported@TheDivisionGame I’m very disappointed. Ubisoft Support manually added the Esprit Corps Outfit to the wrong account even though the referral was completed correctly. I had the same sync issue before Case: 26013088
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Jake Mcleoe (@JMcleoe64041) reported@Ubisoft why does it feel like i have a deadzon glitch
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𝐑𝐀𝐌𝐀𝐓𝐓𝐑𝐀 (@Ramattra___) reported@UbisoftSupport @Steam Remove the mandatory Ubisoft Connect login for games bought on Steam and things would already be so much better. Even better, just get rid of Ubisoft Connect entirely.
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hnreya (@hnreya) reported@cormecou @Neo_Berserker @Midvsmi it's because they don't fix the issues new hardware brings, they can't even bother changing ac1 to route the ips to the new ubisoft ones so the game doesn't stutter and freeze trying to reach servers that doesn't exist anymore.
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Tristan Vogt (@Damocles1498) reported@TheDezembro @kambyyy To be fair, Ubisoft has different issues than buggy or unfinished games.
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BRATOR (@imbratorX) reported@NikTek The game honestly looks fantastic. It scratches an itch I forgot I had for this game. When it launched, the downgraded visuals from the E3 demo were something I had an issue with. Now it's like Ubisoft delivered on the full vision.
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JUSTLochlan (@JUSTLochlan) reported@legpits @Sweetzluf @Zizoplays1 Oh yeah I heard about that and almost did that solution before the mod but hated the idea of needing to change something like that for a simple reason that Ubisoft could fix themselves
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Denniia_Lux_Exitium 🇨🇦 (@DenniiaLux) reported@GLegit99 @Wicked0547 @ArcticuKitsu You do know steam input can just "emulate" Xinput api right ? And if all all fails , GlosSI will fix that for you. I play more than just steam games , i launch game from ubisoft launcher , EA App , And Blizz App , all work just fine.
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eA asuno (@asunoaim) reported@yokailoner @Chhesto @LZqAIM game was great, unfortunately was plagued with lots of issues that took a while to fix until eventually ubisoft cut funding
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MegamanNG (@MegamanRA) reported@Patbacknitro @ChristinaTasty It is but Ubisoft had their own problems
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zachary (@zachtvich) reported@Rainbow6Game Please fix your game Ubisoft. Tell me how I loose the same rp after 2 teammates leave after first round. Absolutely makes no sense. It’s an automatic loss already
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El_Donte (@ElDonte22) reported@silvrcore The management was always the no 1 problem and never the devs, that's why the latest franchise manager seem to be getting the franchise on good tracks again Ubisoft Singapour was caught in a mess of a development cycle on S&B unfortunately
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Colter Dowdy (@ColterDowd93036) reported@Ubisoft Genuinely what ******** is wrong with your servers/company. I try to log in and need to change my password and when i try to change my password you say servers aren't working. I've been trying this for months. you're the worst company i've ever seen. fix your servers.
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Kuyl (@kuylfr) reported@KudosOnYT Is there a way to fix gun skins that are equipped not showing on the gun in game or is it once again another Ubisoft glitch
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HappyChubbyBear (@HappyChubbyBear) reported@inth3nearfuture @iv_sal1 That's the problem Activist Ubisoft doesn't have people who actually care about the IP & talented enough to make the a modern day character even likable. They literally have Desmond's son that could be a great successor.
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name (@falconwing664) reported@villixe2 @Ubisoft It’s frustrating because it’s mostly just the lighting that’s the problem. Plenty of the other changes are quite nice but the lighting is just too much. Original should be available regardless, hopefully all the noise gets attention. We AC3 fans have it rough.
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PoLy. (@TheRealDarkSole) reported@UbisoftSupport @Steam This is a problem Ubisoft created. Not Steams fault.
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Straw Hat C’s (@RaffyStick) reported@P_karti777 @ItsRatioGod @Dexerto The problem is, the majority of AAA games aren’t justifying that price increase. I’m okay with paying $70 for games with a substantial amount of soul filled content with minimal bugs. Ubisoft, EA and Activision have no business being $70 nvm $80 imo
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Headspace Astronaut (@headspaceastro2) reported@Ubisoft I would've loved to be one of those if I was able to buy it from your store, but I get constant problems, logouts and verification issues, no solution so far 🫤 may end up getting it through Steam
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Freaky Feet Conniseur (@TheFreakofIriam) reported@glunkinator @WeebGodBtw Yakuza 0 and 3 were delisted and worse unoptimized versions of them were sold for $60 instead Ubisoft games now force a Ubisoft account login The newest update of RE4 like a month ago added anti-piracy DRM which makes the game run worse I do not wish to support this
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Sigma The Fox (@SigmaTheFox) reported@UbisoftSupport @Steam clearing steam's download cache does not fix "games not starting" issues at all, ubisoft. it only deletes what is currently being downloaded... Why would a game that relies on your useless launcher not start because of a download happening on steam, when it's ready to play?
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CenterSargE is developing CU NOAPTEA-N CAP 🇷🇴 (@CenterSargEE) reported@spinelessaisha Yea I kept doing voodoo **** like opening up ubisoft connect while it loads but it would just crash when it's meant to reach the main menu
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Angel (@adorea1524) reported@BasedNorthmathr You got it in Outlaws. The problem is Ubisoft was in charge lol
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のりお (@noriogames0215) reported@Ubisoft @UbisoftSupport @UBISOFT_JAPAN There are streamers who are using a glitch to collect prototypegear. Ubisoft Creators Program Member YouTube：norigames. PSID：n_0_r_1
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Zea (@oZea_TTV) reported@LUCKYY10P The whole extraction shooters genre is bs I never thought it to be sustainable because Old Ubisoft already solved the problem, man they were something they made bangers like Division 1 and Siege but anyways Dark Zones in Division was the OG extraction shooter
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Will 🎮 Ki11RockNRo11 (@KRNRGaming) reportedI just miss #XDefiant. That game was peak god tier gaming until wannabe capitalist scum suckers @Ubisoft killed it for literally no reason/didn't understand how live service games work. Yves Guillemot should be drawn and quartered for his crimes against FPS games.
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Nathan (@NateOrb) reportedthis gotta be libel lmao the problem is literally just uplay and ubisofts dogshit update systems game side
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Dead Tom (@LegendDeadTom) reported@kikegames97 @Ubisoft Only issue I have is the reports they took the modern day gameplay out. Thats back to back games they didn’t have it when the modern day part is the most important part of the franchise. Without it then we are working towards nothing but random Action/Adventure/RPG games.
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Renish Siyodia (@sarcastic_gujju) reportedDay 1 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽