Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	2 days ago
Missouri City	Sign in	2 days ago
Charleroi	Online Play	6 days ago
Lille	Sign in	7 days ago
Paris	Sign in	7 days ago
Paris	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💫 (@X1seh) reported 3 minutes ago

  @alyttleton_ @Ubisoft Not the Problem just don’t put new maps in ranked pool first two weeks

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  Steve (@BlueCorpStudio) reported 4 minutes ago

  @Fused_Zamae Looks so much better @Ubisoft @RaymanGame there’s still time to fix it and look like this!!!

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  BloodyVenus☢️🎸 (@ParukoEnjoyer) reported 4 minutes ago

  @PouryaShehzad Of course they won't as Ubisoft Montpellier is the only team in the company that cares about the games they make, but saying a persons critcism doesn't matter isn't true when there is other reasonable issues that could be changed for the final release (such as facial expressions)

• 
  Nomad (@AltF4Slushy) reported 6 minutes ago

  @Rainbow6Game Thanks @Ubisoft @UbisoftSupport Your game crashed AGAIN, now i got a ban on ranked. Why do we get punished for your servers not working

• 
  poppy 🎀 (@p0ppymaee) reported 10 minutes ago

  @Ubisoft @Rainbow6Game FIX the alpha pack glitch 💖 #siege #rainbow6

• 
  🔎🕵️‍♂️Floki, P.I🕵️‍♂️🔎 (@Floki_Vt) reported 11 minutes ago

  All this tells me....Ubisoft didnt actually learn the issue that was Yasuke backlash... Sad ultimately.

• 
  Whateverman (@Whateverman_il) reported 13 minutes ago

  @Rainbow6Game no voice chat on pc, whats up ubisoft? also, when are you going to fix the packet loss errrors? it's been 10 years since launch we have ai that can fix it, come on be real

• 
  Thorn (@ShoushiR6) reported 18 minutes ago

  @Poxonlox I understand what they were going for though. The “problem” Ubisoft had with 1.0 is top players were hitting champ super fast. So 2.0 added a longer progression. 3.0 feels like 1.0 but ranking up to champ isn’t as fast

• 
  Anish Moonka (@anishmoonka) reported 19 minutes ago

  Rayman is a little cartoon hero with no arms or legs, and back in 1995 he made Ubisoft famous. Then the company he built spent thirteen years acting like he didn't exist. Now that they're in serious trouble, they're bringing him back. He started out as a launch game for the very first PlayStation, dreamed up by a young French designer, Michel Ancel. He sold more than three million copies, a huge number back then. A year later, Ubisoft sold shares to the public for the first time. That early hit helped turn a tiny French company into the giant that would later make Assassin's Creed. His best years came later. In 2011 and 2013, he returned with two beautiful hand-drawn games, Rayman Origins and Rayman Legends. People still rank Legends among the best games of its kind ever made. It was finished and ready to launch on Nintendo's Wii U. Then Ubisoft held it back seven months so they could sell it on PlayStation and Xbox too. The people who made the game were furious. Ancel and his team posed for photos holding handmade signs that begged their own bosses to just let it out. One read "Release Rayman." Another showed Rayman crying, next to a single word: "please." Ubisoft said sorry by handing Wii U owners a free piece of the game. When the full game finally arrived that September, it still sold worse than Ubisoft hoped, and took years of re-releases to reach 4.48 million copies. That made it the best-selling Rayman of all time. And then he disappeared. That was the last proper Rayman game for over a decade. He got shoved into small phone games, while the screaming cartoon bunnies from his own spinoff, the Rabbids, blew up bigger than he ever did. They got so popular they dropped his name from the title and started teaming up with Mario. The bunnies alone have sold more than twenty million copies. By 2023, Rayman was a guest character you had to pay extra for, dropped into a game about the bunnies he used to fight. His creator quit Ubisoft in 2020. This past January, Ubisoft fell apart. In a single trading day its stock lost a third of its value, the worst day since the company went public in 1996. The whole business was suddenly worth about 616 million euros. At its peak in 2018, it had been worth 11 billion. Ubisoft cancelled six games and shut two studios. A few months later it reported the biggest loss in its history, around 1.5 billion euros. The team behind one of its recent, well-reviewed games had just been broken up after it sold poorly, and some were quietly moved onto this Rayman remake. Rayman Legends Retold survived the cuts that killed bigger games. The little cartoon who helped make Ubisoft a giant is now, three decades later, their safest way out, because when you are losing money this fast, nothing beats a game people already love.

• 
  DoYou K Now The Brokeboi Insider (@wllmlew) reported 19 minutes ago

  @hoturn_ @titblister @Jamessmokeeee except a portal can't be played "everywhere". it's got to have wifi. and it's "cheaper" because it can't do half of what any other pc handheld can do. Portal can Remote Play from PS console Stream games (PS Plus Premium required, most expensive tier of the service) handheld pc can Remote play xbox console stream xbox games play games NATIVELY play steam games play GoG games play Epic Game Store Games play Ubisoft Connect games Play BattleNet games Play EA Play games do emulation

• 
  kieran badboy adams 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@KieranBadboy) reported 24 minutes ago

  @Ubisoft_UK Can’t create an account or login to Ubisoft is it down or something at @Ubisoft @Ubisoft_UK

• 
  Arkadikuss (@ArkadikussPL) reported 26 minutes ago

  @Microsoft @XboxPL @Xbox Funny how players can recover hacked accounts on Steam, Ubisoft, EA, and almost every other platform - but not with Microsoft. How can a company behind one of the world’s biggest operating systems fail at basic account recovery? Why should players spend their hard-earned money on Xbox games if their library can be stolen and support cannot help them get it back? Yeah, no thanks. I’d rather risk breaking or losing a physical copy than ever buy a digital one from a company that cannot handle something as simple as restoring a hacked account. Fix your broken system. And this is the same company now asking users to verify their age to keep full access to Xbox features in the UK because of the Online Safety Act - and soon, in other countries. So Microsoft can demand ID, age checks, or extra verification from paying customers, but when a hacked account needs to be restored, suddenly account ownership becomes impossible to verify? _________________________ Na kanale niebawem będzie na ten temat dym, bo wkurwia mnie polityka "Nie mamy pańskiego płaszcza". No kurwa mać, firma, która jest gigantem w branży - nie tylko konsolowej - nie potrafi przywrócić konta prawowitemu właścicielowi, bo to "za trudne i niemożliwe". Ale hej - prześlij nam swój dowód, bo musimy wiek potwierdzić...

• 
  Oliver Darko (@oliver_drk) reported 27 minutes ago

  Ubisoft put quite some work into that Rayman Remake. Only problem: Who is supposed to buy, let alone play, all these games in September and October?

• 
  Cool Guy™ 🌈✞🌛 (@ChurchOfMoons) reported 27 minutes ago

  @jonathan_w54573 @TequilaMan89 You're trolling. UbiArt was used for 4 games and the last 50 games Ubisoft has done are live service UE5 schlockfests lol

• 
  Nintendo Prime (@NintyPrime) reported 27 minutes ago

  @RGamerB_ Yeah… not how that works. Top teams lose talent all the time, and even now lay them the hell off. It’s how we got expedition 33 - those are top former Ubisoft devs. In the west, outside of the very top end managers and directors, the rest of the teams move in all the time. I know a former retro dev. After prime 3, his contract ended. He then went to work for Naughty Dog. After that game release his contract ended, then he went to EA. Today, he’s out of a job and can’t find work. I mention this because no, studios don’t retain their talent in the west and it’s been a huge issue for a long time, but the devs want it that way. The they prefer contract work. It is what it is.

• 
  🔎🕵️‍♂️Floki, P.I🕵️‍♂️🔎 (@Floki_Vt) reported 29 minutes ago

  All this tells me....Ubisoft didnt actually learn the issue that caused the Yasuke backlash... Sad ultimately.

• 
  K.C. Richards (@thelinedrive) reported 33 minutes ago

  @AaronIsaacs69 They are both love letters to chat cinema, but Reflection got sent the live service mines by Ubisoft after they basically crafted their magnum opus with Driver San Francisco

• 
  ScorpDK (@ScorpDK) reported 33 minutes ago

  @Pirat_Nation There are many digital stores, each one with their own problems. Steam isn't perfect, but it is lightyears ahead of the competition, whose launchers/stores are tedious, buggy and (looking at EA and Ubisoft) may randomly decide "No, today you are NOT playing any of your games"

• 
  SailorBoyNova🌟 (@NovlexMarried) reported 33 minutes ago

  That’s what Crash developers said until they said “not successful enough in my views. Were unplugging Crash games in general” I honestly don’t have faith that Ubisoft will actually use this IP after all the stuff happened

• 
  chicago fanatic (@cubbies914) reported 34 minutes ago

  @X1seh @beef198819 @Ubisoft I’ve been champ for 17 seasons and it’s just fine. Have some fun, dok is broken but they’ll nerf it soon. Casino seems like a decent map, you people are just miserable

• 
  Bouza_Vic (@Bouza_Vic) reported 35 minutes ago

  @pedrott_viana @Ubisoft_UK That's the issue here: all the evidence from Ubisoft points to the same key-discs we've seen with Avatar, AC Shadows, Star Wars Outlaws and Black Flag Resynced. The only one saying otherwise is this person that shared this, so we have no idea if it's true or not.

• 
  Rand (@War_Blob) reported 37 minutes ago

  @Rainbow6Game @Ubisoft lmao voice chat broken you guys cant do ****

• 
  King Gizzard Otaku (@Jack_Luminous) reported 39 minutes ago

  @DudeGlorious12 Ubisoft not making the game I would like to buy is entirely their problem not mine. I have many other games I would like to play.

• 
  Billy (@DN010892) reported 39 minutes ago

  Can we get rid of the Guillmot family from Ubisoft already? Their anti-Consumer practices and obsession with open world rpgs and live service have ruined: Ghost Recon Assassin's Creed Rayman Prince Of Persia Rainbow Six Far Cry BG&Evil Splinter Cell Tom Clancys Brand

• 
  Unsupervised Mandolorian (@Ashrubel) reported 40 minutes ago

  @RetnaburnX @PaladinAshe I don't actually understand the disconnect here. If Siege had only released on Ubisoft's storefront, do you think it would have been as successful as it is now?? I'll ask this question again at the end... Think of it like Steam owning a pipeline that moves... "Liquid Games". And they let you use their pipeline for free by getting you to agree to selling your game at their "STEAM Game Gas Stations" after it moves through the pipeline. But then, once the Games get to the end of the pipeline, you load a bunch of them up on trucks, and ship them to your own private Gas station that also sells the Liquid Games. And you sell them for 20% cheaper at the pump, since you didn't have to spend money on the pipeline... You just got to use their pipeline that they bought, made and have to maintain, to move your stuff, and sell it from after underneath them. That's the thing you are abusing. Getting your game on Steam's frontpage is not just an advertising deal. Its a pipeline agreement. Steam built a community of daily gamers using their platform through 20+ years of loyal, honest, and consumer-first practices. And now sketchy, schemy Ubisoft wants to undercut them after letting Steam front the cost for the hard work of popularizing a game like Siege through it's pipeline... by selling for less on their own launcher. If Siege had only released on Ubisoft's storefront, do you think it would have been as successful as it is now??

• 
  STXRRBOYY-3 (@STXRRGXZiiNG) reported 41 minutes ago

  Sony lost the plot a long time ago. And I’m not even talking about Kratos getting replaced by his *****, even though I think that’s completely braindead. It’s more about the fact that Sony is terrified of doing anything original anymore. They’re playing it as safe as humanly possible, even if it means pissing off a bunch of people online. Astro Bot was a super refreshing change of pace, but other than that, everything else just feels like copy paste slop. If they don’t change course soon, they’re gonna crash and burn just like Ubisoft, because people are eventually gonna get sick and tired of the exact same formula.

• 
  Vespy (@Vespy_Takes_Ws) reported 41 minutes ago

  @StarWarsOutlaws Fix my bugs ubisoft stop ignoring my bug reports

• 
  Artemas (@ArtNash3) reported 46 minutes ago

  Update: If you upgrade health carry capacity in the skill tree , this will reset and get rid of the bug. Still an issue however and hopefully Ubisoft patches.

• 
  Gulskjegg (@Gulskjegg) reported 54 minutes ago

  @revenant_MMXX I hate Ubi so much. Far Cry 3 is one of my all time favorite games but I can't play it because the uPlay service is perpetually hacked and broken.

• 
  Crazousis (@crazousis) reported 55 minutes ago

  @Glassdoorgamer Hey retard, Ubisoft ended up selling the starter pack on both Steam and Uplay. Where's the issue?