Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (62%)
- Online Play (19%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Game Crash | 2 hours ago |
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Sign in | 16 hours ago |
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Sign in | 24 hours ago |
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Matchmaking | 2 days ago |
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Sign in | 2 days ago |
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Sign in | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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They Call Me William (@NoPuntNoBunt) reported@JoeFromSeattle1 Then make a better launcher/browser yourself. EA tried, ***. Ubisoft tried, ***. Epic Games tried, ***. Battlenet tried, ***. Never had an issue with Steam servers going down, the games are discounted nearly always and they have a good refund policy.
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Aivan (@AivanSN) reported@Rainbow6Game yo is ubisoft connect still down??? i can't login to my account i keep getting the dolphin error or the lost connection i tried all the fix on the internet i even made a new acc cuz i thought i got banned for some reason
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Pedro (@AssassinoPedro) reported@terminallyOL The problem was that ubisoft filled the map with pointless collectibles made with low effort. I don't know about Crimson Desert but if most of it is quality side content that actually engages the player without feeling repetitive then it's better than ubisoft, if that's the case.
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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qasual (@yungplxgue) reported@J7ck_R6 @kuba_oof tbf it most definitely is ubisoft. every other game its standard but siege is just horrible with performance issues
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HM Gaming Station (@hmgamesnsoftwa1) reported@TheHiddenOneAC Ubisoft wants us to believe that their updates require a lot of devs and hard work, but in reality, they could easily add or fix these features in their next updates. Ubisoft su*ks
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Jack (@Smurfgotbeat) reported@Whitewvlf1 Hmm he's not wrong in some aspect but in comparison the devs are listening and aware of problems and fixing them a lot quicker than what Ubisoft would actually do with their own game.
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Eugene Landon (@eugenelandon) reported@TheDivisionGame the game came out yesterday and still having issues. Now it’s ’failure to initialize’, downloads half work, half don’t. This is embarrassing for @Ubisoft to publish such an iconic title and 48+ hrs later it’s still broke.
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archie (@archie72027) reported@UbisoftSupport @assassinscreed hey ubisoft support, i requested a manual review on my case and threatened a complaint about your company through signalconso about the problem i have and i have been granted my wish of a manual review but it has been over a week now and i have still got nothing. case 25811364
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RxCookie (@DavidLeeScott16) reported@UbisoftSupport @Ubisoft why am I only getting like 13-16 elo but I’m losing over 20 everytime I lose and I’m hard stuck bronze 1- silver 5 because this matchmaking is horrible please fix this
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halu.pulis? (@niinuuniinuuu) reported@Ubisoft FIX YOUR SERVER AND BUGS
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aaron thomin (@aaronthomin) reported@TheDivMobile i think the rewards stuff is broken because i gog my cross game stuff for resurgence but not for division 2 and they are link to the same ubisoft connect account
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Across 3 Horizons (@Across3Horizons) reported@8o_pt Agreed 👍 currently they only have a way to sign in using Ubisoft, Apple or Facebook
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Lewismay7705 (@lewismay7705) reported@Ubisoft Yoooo feel free to fix ur r6 servers
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† Blite Graystorm † (@BliteGraystorm) reported@TheCrewGame Hey @Ubisoft I keep getting disconnected from the server when playing some events in custom mode for CupCar/Nascar category. Error is: MISHAP_OUT-OF-GAS_1. Already rebooted both the game, the PS5 and wifi connection but nothing works, is it a bug in the database?
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Static-kun (@Staticulator) reported@lofi_lover0930 ubisoft was a small company as well at one point and they made some generation defining games. the problem is that growth in this industry leads to loss of vision and creativity.
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SHINOBI STRIKER (@infinitex__x) reported@GoodGameKofi they love the game so they dont even count the many problems it has all im saying if it was ubisoft or ea people would not stay quiet about the games issues
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Oliver Jay (@ohjay117) reported@Ubisoft It feels Like to lag and bug around the world, core Game Sems Nice, you Serbe is a Alpha Version of that Game. Needs a lot , a lot of improvement or Game will die over time :(
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Rowan Kyle (@KyleRowan11331) reported@hard8_times I am tired of broken Windows and its broken-*** updates. Multiple launchers that forget your login even if you want to play single-player game (RGL and Ubisoft Connect say hello). No retail, where games are even more cheaper. No safe multiplayer in old games (Old CoD games)
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MrBloodyAwful (@mrbloodyawful) reportedBloody hell UBISOFT fix your sodding game
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Owlz (@Owlz1865) reported@HuntressSellia I think the larger issue is just shoehorning in an open world to a game that's meant primarily to be linear, it just means the linear objectives take longer to get to for no real reward It happens a lot, particularly with Ubisoft games and makes them a chore to actually play
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DanX (@X64611488X) reportedHi @UbisoftSupport @Ubisoft @UbisoftLatam, my case #25821051 has been 'In Progress' since March 30th with no resolution. I'm unable to make purchases in the Mexico store (Error Sigma 4) despite having 2FA and correct billing info. Can you help me speed this up? 🇲🇽
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🇹🇹Mafty🇹🇹 (@TriniOutsider) reported@purexbox This has been the case. Had the same issues with last AC game Ubisoft updated.
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BlxnK (@blxn_k) reported@Ubisoft CAN u fix this **** of my game crashing and not letting me load back in my rank games i keep getting banned for hours like wtf!!
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M. (@ikkisooo) reported@UbisoftSupport @assassinscreed Dolphin error in all of my ubisoft games? Is there a fix deployed??? It has been 2 days now?? @UbisoftSupport
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itllBuff (@itllBuffYT) reported@Ubisoft How about y'all fix the armor break bug that's been in the game for over 4 years. It happens constantly, especially in summit, armor break directive is horrible because of this. Repair kits don't fix it sometimes until you relog, which resets your floor progression
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Robin van den Heever (@RealRobinGrant) reported@Ubisoft, your payment system @Xsolla is a menace. For the second time, this week, they failed to check out my purchase, and now days later are still trying to debit my bank account for a purchase that wasn't concluded. This is the second bank card I'm going to have to cancel because if your ****** service.
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Jason Storm (@Jason_Storm84) reported@fandompulse Yeah they choose their downfall and if they don't listen to their fan base, they will ultimately go bankrupt. Look at Ubisoft, they put millions on a game no one asked for, Skulls & Bones calling it the first AAAA titles and it crash so bad. All they had to do Black Flag remake
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AceAdxm (@AceAdz_) reportedPatch notes for today's #mw2019 update by me - social icons update - ubisoft stuff added - NO WARZONE 1 SERVERS ARE NOT BACK - removed gamebattles - version is now 8.68 - minor anti cheat update (e.g some mron **** not working )
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hateape (@hateape) reported@terminallyOL Because Ubisoft games just don't have good gameplay anymore whereas this does. If it's actually fun the repetition isn't necessarily an issue. AC just wasn't fun enough.