Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (62%)
- Online Play (19%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Game Crash | 8 hours ago |
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Sign in | 23 hours ago |
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Sign in | 1 day ago |
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Matchmaking | 2 days ago |
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Sign in | 2 days ago |
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Sign in | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Apostate Aberrant (@apostate21263) reported@JoshuaTookes Maybe you should make it a series instead of a film. There’s only one problem: Ubisoft are massive *****.
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Chris (@Chris_Somewhere) reported@AI_EmeraldApple The ugly female was only part of the problem. The game itself was poorly maded. There were bugs, poor level design, poor story writing, and the gameplay itself is not very good. Ubisoft has lost its way. Star Wars Outlaws never should have shipped in the state that it did.
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chakkra69 (@chakkra691) reported@HereComesTheKop @KJP_Plays @CohhCarnage "I know many are bored of that formula, or at least when Ubisoft do it." THIS. People dont seem to have a problem when Sony and Square Enix do it.
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Phen0menax (@phen0menax) reported@Ubisoft why has no one thought of making remastered versions of ALL the #SplinterCell games?? Y’all would be swimming in money and also doing us die-hard fans a huge service! #RemasterFisher #SamFisherReborn
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BlxnK (@blxn_k) reported@Ubisoft CAN u fix this **** of my game crashing and not letting me load back in my rank games i keep getting banned for hours like wtf!!
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SHINOBI STRIKER (@infinitex__x) reported@GoodGameKofi they love the game so they dont even count the many problems it has all im saying if it was ubisoft or ea people would not stay quiet about the games issues
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Anuj Passi (@AnujPassi14) reported@Rainbow6Mobile @PORTAL_R6M Hey I am trying to log in from yesterday my ubisoft account in the game but it is not logging in and always says we can't get your login request and today today when I go to the website to login their it it's you have been blocked. Please help.
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itllBuff (@itllBuffYT) reported@TheDivisionGame Wonder if the broken armor directive not being healed by repair kits bug that's been in the game and happens 6 times a play session for 4 years will be fixed finally. It's Ubisoft so... Guarantee you it won't be
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Zeffin (@ZeffinId) reported@NikTek Dude gamers just want fun games. So yup it would have sold just as well. Problem with Ubisoft is the want to preach at you, rather than make it fun. People like you shill for bad games. So we don't listen to your opinions on games.
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🏳️🌈 Lenny (@mvpslenny) reported@TitaniumRolo How can there be an Alpha Pack error EVREY SINGLE TIME I open one? Is the monkey throwing dice in the ubisoft server on holiday?
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Dachi (@MrDachi87) reported@skoutintheskies @Randall85850773 @JoeFromSeattle1 Unfortunately, with some games it uses different extensions. To play games like Overwatch 2 and Crash Bandicoot, you have to download Battlenet, but also Ubisoft and EA make you do this too, not only on Xbox App but on Steam too.
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PipoShrimp (@PipoShrimp) reported@Niflheimm155983 The problem is that most of the massive games are usually something like the Ubisoft open world format where its all just padding and busy work. I am more preferable to something like the Binding of Isaac where the constant amount of new stuff being unlocked keeps things fresh
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noir (@Noirx360) reported@KoreaXboxnews PC Game Pass/Xbox PC doesn’t support achievements for Ubisoft games. We need a fix on that issue @jronald
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Killadad (@Khilladad) reported@NikTek If ubisoft made this exact same game themselves and they were met with criticism at lunch like crimson desert was, Ubisoft more than likely would not have fixed issues but rather placed blame on the player base. In that scenario where the game doesn't get fixed and the players are treated like cattle, no they would not like it. If Ubisoft somehow acted completely different than how Ubisoft Acts and they fix their game quickly and they engaged with the community in a positive way then yes people would love a Ubisoft game that mirrors this.
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Hey Hey (@thisisheyhey) reported@NikTek Ubisoft owes us money for The Crew 1 and a problem in South Park L'Annale Du Destin that keeps certain players from finishing the game and you get zero refund. So yeah I would still say F them and try to get the game for free
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UJWAL (@ujwalmishra103) reported@Ubisoft Is this game live service or single player?
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Across 3 Horizons (@Across3Horizons) reported@8o_pt Agreed 👍 currently they only have a way to sign in using Ubisoft, Apple or Facebook
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VanHelZiNX (@VanHelZiNX) reported@TheDivisionGame My ticket case 25788515 no customer service for week what wrong with Ubisoft
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Nathaniel D. Kraven (@JackK490113) reported@blacknredtext The problem is that over time developmental goals shifted from creating a world that simply felt "real" to creating a THEMEPARK for people to engage with. Making the player the center of the world and everything else slaved around that. Ubisoft slop is a perfect example of this.
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Cosmael / Raphael (@cosmael) reported@pellegrato09 @Grummz most people criticising it haven't and admit it That game was not a masterpiece but it was shot down only because people hated Ubisoft. Which is ... exactly what they criticise the game journalists of doing ... the problem is that if you try to be the good guy, don't act like the bad one ....
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Registered Flex Offender (@rgstrdflxoffndr) reported@TheHiddenOneAC Ubisoft didn't fix it because the game didn't sell... They tried pandering to a fringe minority and it failed... Go figure
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Rooster83 (@Rooster832) reported@bxn45I @king_249 @hard8_times I had more issues on my PS5 pro with Star wars outlaws because it kept crashing. I think it had something to do with the Ubisoft servers.
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itllBuff (@itllBuffYT) reported@Ubisoft How about y'all fix the armor break bug that's been in the game for over 4 years. It happens constantly, especially in summit, armor break directive is horrible because of this. Repair kits don't fix it sometimes until you relog, which resets your floor progression
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Webbster64 (@webbster64) reported@ExtremeBlitz__ And then you get @Ubisoft and @EA that deletes your account because you didn't login often enough according to them, and then you complain they tell you to buy the games again, Remember kids if buying isn't owning then piracy isn't stealing
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hateape (@hateape) reported@terminallyOL Because Ubisoft games just don't have good gameplay anymore whereas this does. If it's actually fun the repetition isn't necessarily an issue. AC just wasn't fun enough.
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Across 3 Horizons (@Across3Horizons) reported@8o_pt Did you log in as guest from the beginning? I don’t exactly know how to link an account. Usually once you sign in with Ubisoft connect, it automatically makes your “guest” account your main account, but I’m not sure on this, it’s just a theory
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Forrix (@ForrixTV) reported@NikTek The problem with Ubisoft is that they create incredible worlds and compelling stories, but then fill them with mediocre gameplay and the same copy-paste mechanics you see in every one of their games. Their titles are beautiful, but they often feel soulless. Everything is too by-the-numbers — they’re afraid to take any real risks that could actually improve the experience. In short, Ubisoft is simply incapable of making a game like this. And even if they did, they wouldn’t have the courage or commitment to support and fix it the way Pearl Abyss has thrown themselves into this one. So far, this is my Game of the Year. I haven’t felt this way about a game since The Witcher 3.
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Heat Energy (@ShaduffNkabule) reportedUbisoft died the moment the made this game paid service. It was thier last chance
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Lewismay7705 (@lewismay7705) reported@Ubisoft Yoooo feel free to fix ur r6 servers
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Spencer K (@SpenkerC) reported@LifeisaGameMag @KahliefAdams And both were pretty solid lol For AA/AAA, I have been disappointed by MLB The Show 26 this year But most sports games are copy and paste glitch fests on launch Madden/2K/etc.. COD & Ubisoft have been bad quality for years imo. But what else???