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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 16% Online Play (16%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Rouen Hacking / Cheating 2 days ago
Le Puy-en-Velay Matchmaking 2 days ago
Edinburgh Matchmaking 2 days ago
Maracaibo Sign in 5 days ago
Soacha Sign in 7 days ago
Nice Sign in 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • FrancoLugo42
    Lugo (@FrancoLugo42) reported

    @Ubisoft @UbisoftSupport can y'all fix the game cheat for siege on the steam deck. It would be nice to play online if the game cheat wasn't in the way.

  • NReaddis
    Norman Readdis (@NReaddis) reported

    @Ruggs2Riches @Cyael They're former Ubisoft veterans dude. Just because they now have their own studio doesn't negate the fact they're mentality and production value is that of a AAA to AA. I can say Kojima Pro is Also "indie" with that crash out comment. Lol

  • thatmanwavez
    thatmanwavez (@thatmanwavez) reported

    @InsiderGamingIG The possibility of XDefiant ever coming back is so slim just simply due to how badly Ubisoft has handled their titles over the past decade. If it somehow ever makes a comeback they really need to market the game and fix netcode for starters.

  • enviR6riyl
    enviZERA (@enviR6riyl) reported

    nvm make it 7 hours @Ubisoft please fix ur ******* cheaters and servers

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    Assassin’s Creed was never missing a knockout mode. This is the Ubisoft trap: see a big IP, assume it should also be multiplayer, live-service, seasonal, and somehow still fun. If Invictus is getting cooked in playtests, that’s not bad luck. That’s the design bill arriving.

  • buhhhryan
    Buhhhryan (@buhhhryan) reported

    @herakleitos137 @KianErfaan Ya i ran into big problems when like gamepass included ubisoft games but then i had to log into an ubisoft account and was having trouble. It's really a pain. Wish more vendors also just sold direct

  • JUSTLochlan
    JUSTLochlan (@JUSTLochlan) reported

    @legpits @Sweetzluf @Zizoplays1 Oh yeah I heard about that and almost did that solution before the mod but hated the idea of needing to change something like that for a simple reason that Ubisoft could fix themselves

  • headspaceastro2
    Headspace Astronaut (@headspaceastro2) reported

    @Ubisoft I would've loved to be one of those if I was able to buy it from your store, but I get constant problems, logouts and verification issues, no solution so far 🫤 may end up getting it through Steam

  • TheCrewGame
    The Crew Motorfest (@TheCrewGame) reported

    @JimsterSeventy1 EU store is showing them for me, so I'd suggest contacting Ubisoft Support for them to take a look. The issue is resolved on our end 🙏

  • TheMan83167101
    The Man (@TheMan83167101) reported

    @NikTek This was supposed to be Skull & Bones but Ubisoft junked that proposal cuz they want a live service instead.

  • SilmeranoX
    Silmerano (@SilmeranoX) reported

    @TheHiddenOneAC @Ubisoft fix this or we riot.

  • Dreadknight25
    Dreadknight25 (@Dreadknight25) reported

    @14Vargen14 @TheGuiltyGamer2 @reevierat Ehhhhh I doubt that since that was a Ubisoft title, my guess is it’ll BRIEFLY mention fox’s absence (from mario galaxy plot point) and how some new system (please not Lylat or at least new Lylat zones) is in trouble bc of it.

  • chris14158492
    Chris Baillie (@chris14158492) reported

    @UbiMassive @Ubisoft two years I've been reporting this issue. Two years you've sat around and done **** all to fix it

  • MrSushiHut
    SushiHut 🇺🇲🍣 (@MrSushiHut) reported

    @Izelice Ubisoft is in so much debt that they're in real trouble.

  • C0NTENT_CR0W
    CONTENT CROW (@C0NTENT_CR0W) reported

    Who’s gonna tell @Ubisoft, they have to fix the game for us to play it

  • noriogames0215
    のりお (@noriogames0215) reported

    @Ubisoft @UbisoftSupport @UBISOFT_JAPAN There are streamers who are using a glitch to collect prototypegear. Ubisoft Creators Program Member YouTube：norigames. PSID：n_0_r_1

  • hnreya
    hnreya (@hnreya) reported

    @cormecou @Neo_Berserker @Midvsmi it's because they don't fix the issues new hardware brings, they can't even bother changing ac1 to route the ips to the new ubisoft ones so the game doesn't stutter and freeze trying to reach servers that doesn't exist anymore.

  • unchained_hound
    🔞LORITO ENLOKADO (@unchained_hound) reported

    Spindle and Glitch have more in common with Devolver Digital than they do with Toby Fox or Ubisoft.

  • paboisded
    pabo otacon okarun dos santos (@paboisded) reported

    @RohanKarMooN i would love to Ubisoft fix the compatibility from those older assassin's creed on win 11 **** i just want to play ACU

  • NocturnusAnime
    NocturnusAnime 🍙🥥🧁 📛🔌🐰 🍕✨ (@NocturnusAnime) reported

    @WiseSwordFish46 @Leaflit @powdury That kind of goes both ways though. Studios are so bloated nowadays, thousand+ person studios like those within Ubisoft and Activision crap out bad products like Assassin’s Creed Shadows and Diablo 4 that are more broken than their predecessor who only had 30-50 people dev teams regularly. Black Ops 7 had a very large dev team AND used AI and it still sucked because their AI usage with the definition of lazy. It would not of mattered if an actual person drew the AI Ghibli meme they put in the game, it still would’ve been lazy and terrible.

  • BrandonLynMay
    Brandon May (@BrandonLynMay) reported

    What the crap, @Ubisoft. My 10 yo kid wanted to play the new Crew game with me. @TUbisoft . Needed parental consent. Okay, no problem. I had to take pictures of my ID, okay. Then they wanted my credit card, uh, okay. And then they wanted to scan my face and send to some third party company I’ve never heard of. All to just verify MY age. All this AFTER I’d already revived his consent email, logged into my account to verify me. And then setup his profile. No thanks. I closed my browser and told my kid he can’t play. What the heck?

  • stevew1188
    steven wenzel (@stevew1188) reported

    @Ubisoft How ridiculous is it to have a website that when someone has a problem LOGGING IN, you make them LOG IN to report that problem???

  • CaffeinaWeb3
    Caffeina (@CaffeinaWeb3) reported

    @KissItAndWink @playoffthegrid @onepixelbrush Oh it happens constantly in AAA. Call of Duty uses multiple support studios. Rockstar, Ubisoft and EA outsource work all the time. QA, cinematics, animation, trailers, mocap, sound design, co-development teams etc. Modern AAA games are way bigger than “one studio builds one game alone.” So the outsourcing itself isn’t really the issue. And honestly this isn’t against you. You’re asking legitimate questions. Real players notice these things. But I think players only start questioning all of this when the final product doesn’t feel like it delivered what the funding, marketing and promises suggested it would. Because if the game fully delivered… nobody would care who worked on it. The real question players are asking is: “Where did the money actually go?”

  • pcgamerswin
    A.PC.Gamer (@pcgamerswin) reported

    @ubisoft are a bunch of incompetent morons. It's been weeks now and their Division 2 servers are still giving Delta errors and kicking me out of games. Absolutely ******* ridiculous. I hope their investors are paying attention, because THIS is exactly what DEI gets you. **** you UBISOFT!

  • geis_shane
    Shane (@geis_shane) reported

    @Senninsage @NerdPropellant Bro you don’t find it insane that PS makes the same amount as money as Xbox in content and services WITHOUT putting day 1 games in the service WITHOUT paying 1B for 3rd party deals…WITHOUT giving up lost sales…WITHOUT EA Play Ubisoft Epic deals…WITHOUT giving away cloud

  • 117ChiefMaster
    M. Chief (@117ChiefMaster) reported

    @_Deez_Games This is why we get bloated Ubisoft slop. You are part of the problem.

  • TheRadicalAlex
    TheRadicalAlex (@TheRadicalAlex) reported

    @eyeziiick I had the same issue for playing some Rayman game years ago. Asked me to install Ubisoft-steam when I bought it through Steam and I just never played the ******* game.

  • asunoaim
    eA asuno (@asunoaim) reported

    @Chhesto @LZqAIM Bro if this happens I will cry maybe. It was also mostly due to issues taking too long to fix due to the engine they used and ubisoft not funding the project well enough. Mark Rubin always listened and the devs clearly did too imo but they weren‘t given the time to refine the build on that engine that they needed

  • AshenOne38286
    Daichi (@AshenOne38286) reported

    IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.

  • BenFran56555732
    Ben Franklin (@BenFran56555732) reported

    @growtopiagame ur servers are down every single day. your a multi million dollar company and the games STILL lags. FIX YOUR SERVERS AND REMOVE BOTS sh1tty ahh developers ubisoft you guys suck