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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 52% Sign in (52%)
  • 23% Online Play (23%)
  • 19% Glitches (19%)
  • 4% Matchmaking (4%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Guadalajara Sign in 3 hours ago
Abbeville Glitches 3 days ago
Noisy-le-Grand Online Play 8 days ago
Toronto Sign in 8 days ago
Madrid Online Play 9 days ago
Barranqueras Glitches 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • max_miny12
    maxMINY (@max_miny12) reported

    @JaceAVinson @lolwtfbbqbread @BeatEmUps PT was never sold. The crew is an online game that Ubisoft shut servers down to for both physical and digital versions. As technology changes you also lose the hardware to run legacy formats. I had VHS movies I bought. But guess what vcrs broke and new ones today costs $1000.

  • coubdolf
    coubdolf (@coubdolf) reported

    @SaltyreArt I read somewhere that the deal with Ubisoft was actually struck back in 2017 because of the Snowdrop engine, but it’s practically useless... the game isn't properly optimized, and it’s completely unclear when Ubisoft will ever fix that.

  • veronlyjt
    phantom. (@veronlyjt) reported

    Ubisoft genuinely fix your ******* servers I can’t play this **** no more

  • ClutchG54096479
    ⚡ Clutch ⚡ (@ClutchG54096479) reported

    @JoelJ_Garcia Sony management tangled themselves with live service mess, microsoft games this gen mostly were AA gp budget fodders, like EA take two also barely released SP games and Ubisoft don't even know what they were doing (untill recently they kinda sorted their management out)

  • DillyDork
    Dilly Dork (@DillyDork) reported

    @PrizrakLuganska @PhantomNarukami Concord was a multiplayer live service game advertised on that. People knew the servers would go down eventually. The Crew however could have been ported to an offline version to remain playable, but was delisted by Ubisoft instead

  • HoundyManJones
    Rin (@HoundyManJones) reported

    @b0ysbrokenheart Ubisoft, at least in AC, always had some form of clean HUD, while yes there's moments where there's too much on screen, the same could be said for a good variety of other games. Ubisoft's biggest problem is writing and overall lazy game design, imho.

  • yannnis
    Yannis (@yannnis) reported

    we used to lose sleep over one broken deploy and felt like amateurs Ubisoft. tens of thousands of people missed a whole product

  • acetomato1
    Ace (@acetomato1) reported

    @SajousGelumer @Ubisoft wildlands has offline functionality, breakpoint was built from the ground up as a live service game, that’s like saying let’s give Fortnite a offline mode, it’s very hard to do.

  • offworldreal
    OffWorld (@offworldreal) reported

    fix your ******* game @Ubisoft what do your devs do all day apart from play with their butts

  • fcbniine
    ⑨☄️ (@fcbniine) reported

    @OwlLunch The absolute biggest issue of anime licensed IP is the fact Bamco and Shuiesha hold a lot of them hostage, so you end up with a very ****** and cheap arena fighter from Bamco 9 times out of 10 Remember the Naruto games from Ubisoft? Yeah that ain’t happening ever again

  • WHITE_RABBIT732
    white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported

    @TheDivisionGame 2,736 days since the game launched and we are still playing a tactical shooter in complete silence. How do you patch a game so badly that gunshots, reloads, and enemy audio vanish instantly?. Complete clown show at Ubisoft. Fix your game engine already.

  • PimpGremlin
    Gremlin (@PimpGremlin) reported

    @Ubisoft @Rainbow6Game Fix you ******* anti-cheat and start hardware banning people like I shouldn't be running into cheaters every game or every other game depending on the day. Also fix your damn SBMM; I shouldnt be getting Champions and Emeralds in ******* Silver lobbies.

  • DaToby98
    🇩🇪Mia San Mia🇩🇪 (@DaToby98) reported

    @elgat1to @guywhoiswoke Saying "Theres nothing to do" in a Singeplayer game after finishing it is a completely stupid take. Part of that mindset is why we get so many filler open worlds a la ubisoft or Live Service slop with "infinite" content

  • Swizzy2488
    Swizzy (@Swizzy2488) reported

    @T3MSII @UbisoftSupport @Rainbow6Game Bro same. I know its just Siege too. Been playing Mortal Shell 2 on Ultra everything and its smooth af. Ubisoft had to fix this.

  • foreversausages
    TJ (@foreversausages) reported

    @MightyKeef Yes. **** Ubisoft. Utter ******* AIDS games that are broken.

  • SftwrMnsch
    Romano Kleinwächter (@SftwrMnsch) reported

    @xdadevelopers @Ubisoft no protection is meaningful, if all is client side. That simple. Even kernel level anti cheat crap (what no serious dev would introduce) does not solve this issue.

  • jh0rge_
    jh0rge (@jh0rge_) reported

    @justdancegame The real issue is that Ubisoft has zero competition, so they give us bare-minimum effort, no updates/fixes. They forced a broken live-service launcher full of lag and crashes, while stripping away core features like the World Dance Floor and downgrading Unlimited into JD+. (1/2)

  • Flavio_ArthurRN
    kitsune forever. (@Flavio_ArthurRN) reported

    @wntubmyneighbor @IdleSloth84_ Ots a ubisoft problem Ubisoft and Sega are not working for now

  • shydout
    Abel The Strong by The Good Lords Mighty Grace (@shydout) reported

    @dame_r6 The game is unplayable too many bugs , too many dcs , no comms but people wanna coms randomly , its the worst experience ever , but when you stack its 10x easier why wouldnt he ? Ubisoft knows theres bugs and cheaters they try to fix the game but they hope you still play, i wdnt

  • shushwave
    Hush (@shushwave) reported

    as a long time AC player it's crazy seeing Ubisoft actually fix design issues

  • Shaun78hawk
    Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported

    @TheChancellorBR Ubisoft sucks. Too vague? The only thing that never gets broken is the store 🤔. Priorities right.

  • SomeSillyGoosy
    𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported

    @TrillBill478 @Gen3D_Tech @vinibytez Then they should implement input based matchmaking so mouse & keyboard players just play together and as controller players and problem solved. Xdefiant did it and it was fantastic but unfortunately Ubisoft are just ***** ******* and dropped support for it.

  • TheGamerDad_GG
    The Gamer Dad (@TheGamerDad_GG) reported

    @Shpeshal_Nick BUT!!!! They do say licenses can change due to licensing issues in the future etc etc So, you would need the disc to play said game if a licensing changes. Example, Ubisoft puts their library available, but then decide to no longer support it in the future.

  • Nocturnal_FPS
    Nocturnal 🇺🇸 (@Nocturnal_FPS) reported

    @Aserback @TitaniumRolo @AussieOtterR6 The issue is, if you've played the game, you have agreed to the TOS and EULA. By doing that you've given Ubisoft the power to revoke a license for any in game item as it is not "owned" by the user. Legally you don't own the skin so they don't have to refund you.

  • StarBreakersTW
    Asami DCD (@StarBreakersTW) reported

    @PinchofDoom @tacokitan @SpikeChunsoft_e Ubisoft with the shutdown of The Crew, which had a physical release of a live service game, resulted in discs not working anymore. By playing any game, we’re bound to EULAs. Though it is more a legal scare than anything, by those can they make US destroy. There’s more…

  • OMiller738206
    Michael Miller (@OMiller738206) reported

    @TheDivisionGame I had 700 dark zone resources and now I 70?? W.T.F. Ubisoft? Lot of my gear gone overnight! You talk about "buying" when you should be fixing several major problems, like audio, servers going down etc!! You have had as you said 10 years to make this right so do it already!

  • PapaButlerTCG
    Papa Butler (@PapaButlerTCG) reported

    @Ubisoft @gamescom If you don’t let me play my game I bought because you won’t let me login. I want my ******* money back

  • SuperSonicx17
    Super Sonic x (@SuperSonicx17) reported

    @super8bitgamer @RaceCrossWorlds Maybe so but it isnt quite about what you or i want but rather whats getting them guaranteed money. Transformers would end up like Godzilla, which id dislike. MLP isnt as big on a global scale as it could be. As for Rayman and Crash? It depends on if Activision and Ubisoft

  • DylanMcColgan
    Dylanmc143 (@DylanMcColgan) reported

    @CruelxTactics @Ubisoft Had this issue earlier in the year played AC2 and brotherhood… not getting it the achievements sucked

  • M15T4J4Y
    Jay (@M15T4J4Y) reported

    @WeezSays @LonoSG Not true for all of them. Steam’s own offline-mode FAQ even says games that use an external launcher often won’t start. You lose multiplayer, sure. But a lot of single-player titles still won’t launch if EA App, Ubisoft Connect, Rockstar, or CDPR’s REDlauncher can’t phone home. I’ve had that exact problem with Mass Effect Legendary Edition (EA) and Witcher 3 after the next-gen launcher got added. “Steam games play offline” is true for some Steam games. It’s not a blanket rule when the publisher bolted a second storefront onto the install.