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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 16% Online Play (16%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Greater Noida Game Crash 22 hours ago
Chaingy Glitches 2 days ago
Saint-Maximin-la-Sainte-Baume Online Play 3 days ago
Campinas Sign in 3 days ago
Toulouse Glitches 4 days ago
Noisy-le-Grand Glitches 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • DJisForReal
    Mr DJ (@DJisForReal) reported

    @ManePaneFame @SpIinterCaI The problem is that there was so little and it didn't get a proper resolution since Ubisoft stopped any future content for it. I just want it to explain enough without tiptoeing around everything and have a definite ending to that.

  • SamuelArtMain
    Hello, I'm Samuel (@SamuelArtMain) reported

    @RinoTheBouncer Disagree, given how you worded it. The problem is the publishers, not the developers. I wouldn't feel comfortable pirating in a broader sense, but you can bet your *** I'm playing The Crew whether or not Ubisoft feels inclined to give me permission.

  • Hobrick1
    Hobrick (@Hobrick1) reported

    @Raven_Crank I can't even start AC IV Black flag on PC because of Ubisoft connection issues lol... I've tried to fix it so many times :(

  • cheapspace4rent
    burdened by moderately average purpose (@cheapspace4rent) reported

    @UbisoftSupport It has been a month since I sent a support ticket for my issue and no response. My 18 year old ubisoft account has been reset to level 1 with over 17,000 xp needed to level up, which is insane.

  • GeneratorRexy
    Rexy | OR3 Era (@GeneratorRexy) reported

    @DestinLegarie @Ubisoft Many old ubisoft ports on PC have random failures for certain hardware, it's completely random. And games like the first AC are broken unless you edit the game files. I wish they took their time fixing them.

  • AhmedBah1386992
    Ahmed Bah (@AhmedBah1386992) reported

    @UbisoftSupport I got a email saying my Ubisoft account had a new login location detected with my Ubisoft account and it wasn’t me. I try to change my password it says “This action couldn't be processed due to too many attempts in a short period of time. Please try again later.”

  • sturdyatlas
    Enes (@sturdyatlas) reported

    Almost a year later, I still can’t make any purchases and I’m getting the same error. They still haven’t fixed or solved the issue. Incredible. @Ubisoft @UbisoftSupport @UbisoftTR

  • jobeagle5
    job eagle (@jobeagle5) reported

    @ThePeakDaily @SicklyTheNinJa I think it was a skill issue and tht is why ubisoft avoided remaking it but if they get balc flag right ubi can do it right with ac1. Biggest problem would be you have to get tht cold brooding atmosphere or its not ac1

  • elmasheavier89
    Elmasheavier89 (@elmasheavier89) reported

    @The_x_Truth @ForeverPhysical @Ubisoft It’s not about having internet or not. What makes you think that any corporation can “sell” you a product and demand a third party service to make that product function, ah ??? Having internet service is not free, you know that ???

  • Vader729067
    John Ellis (@Vader729067) reported

    @assassinscreed They game was so good and to fix the little things that annoyed me will make this game so much better plus new visuals ok Ubisoft lets do AC2 now

  • MethSilky
    SilkyMeth (@MethSilky) reported

    @PixelCNinja Ubisoft on PC is amongst the worst offenders. If offline you get greeted by the login credentials screen every day to ask for permission to play a (single player) game you paid for.

  • Cummer4454341
    Mike Hunt (@Cummer4454341) reported

    @SynthPotato Ubisoft need to hire devs to fix their gameplay mechanics thats where Ubisoft lacks. Everything else is great

  • Stevenalean98
    Steven Alean (@Stevenalean98) reported

    @DarkIxion Any connection issues with the Navel Fleet? I was playing a few days ago and it wouldn't couldn't connect to servers. Recently, Ubisoft did a server wide fix but I haven't checked if it has been working.

  • JoshOnLinear
    JoshOnLinear (@JoshOnLinear) reported

    @lsnicholas1 I'm having same issue, can't login. Ubisoft man.

  • BroccuChan64
    B r o c c u u u u u u u u ~ (BLM) (@BroccuChan64) reported

    @LightOfEtro @ForeverPhysical @Ubisoft You part of the problem

  • smSpinkels
    Noah (@smSpinkels) reported

    @UbisoftSupport I HAVE A BIG PROBLEM. I WANNA CHANGE MY UBISOFT GMAIL, SO I DON’T LOSE ACCESS TO MY STUFF BUT TECHNICALLY MY GMAIL DOESN’T EXIST. IT’S AN OLD ONE AND I GOT IT FOR MY BROTHER, BUT I CAN’T SEEM TO CHANGE IT OR DO ANYTHING WITH IT? WHAT DO I DO?

  • ZvichBel
    Якийсь білорус (@ZvichBel) reported

    @SynthPotato Unpopular opinion — old AC combat system was great but broken by Ubisoft themself

  • DerKlownstein
    ↁэѓ Ќlошиѕтэіи 🇵🇸 (@DerKlownstein) reported

    @Ryangofett_2490 @kulpreetvirdi I’m sorry bro, all of those abilities sound cool, but the AI and level layout is the primary issue in *** Creed for me. All I play are stealth games really, atleast that’s what I focus on. Ubisoft has dumbed down their enemy AI, and it was never that smart to begin with.

  • HanbiReaper
    Loki Wicked clown of mischief (@HanbiReaper) reported

    It's been awhile since Assassin's Creed Shadow is dropped and you know what it's still a buggy mess I can't even get through the first intro without its lagging Shuddering and everything else under the sun Apparently zero fixes have been applied to that game thanks Ubisoft

  • imbratorX
    BRATOR (@imbratorX) reported

    @JarlOfRivia @Ubisoft @UbisoftCanada So you want a sequel? Like Watch Dogs 4? Tbh I'd rather have the original again and fix the narrative

  • iaoakd746255
    o9ckcuehwhqjocpfp a (@iaoakd746255) reported

    @SynthPotato Shadows just started doing that for me. Unity has been doing that and a version of far cry 3 did that too. Its a ubisoft problem and unfortunately pc is the best place to play in terms of graphics for ac shadows. Try changing gamestore after refund

  • CB47192501
    @chacachaca13 (@CB47192501) reported

    @DROHUNG @TheDivisionGame two words: Massive Ubisoft. they couldn't balance a scale if you gave them two, five pound weights. When I get home from work, the first 20 minutes or so are either lag spikes, delta-03's or both. I got my apparel, (mid) and stopped farming. 1 in 5 or 7 drop rate from squads.

  • dagaminboi
    伊月曉人 (@dagaminboi) reported

    @k1rallik What but I thought Ubisoft was the problem

  • IRLGames4
    IRL_Games (@IRLGames4) reported

    @imbratorX @Ubisoft @UbisoftCanada The dream let’s fix the driving that feels like it’s on ice 😭

  • ReyRetro1
    👑 ЯR 🇭🇹 (@ReyRetro1) reported

    @Ubisoft why you doing this. you had the formula in you hands with the assassin creed 1 up to revelation. 3 was ok black flag was great, you lost me beyond that. but seeing Hexe i was excited to see it but ya took away the main thing that was excited about. FiX IT

  • TreeRatOG
    William Johns (@TreeRatOG) reported

    @Ubisoft please fix your servers. I just went in a server we were winning and ranked and out of nowhere. Everyone started disconnecting and now I have a 30 minute band because your server is mixed up. Please fix your servers or take them down for maintenance

  • kagatoASUKA89
    kagatoASUKA89 (@kagatoASUKA89) reported

    @0Rebornone @RinoTheBouncer So as someone who has used a Steam Deck and Steam OS I can say it depends there are launchers like Heroic that allows you to login to all other things such as Ubisoft or Blizzard HOWEVER if they don't support Linux it might be a bust.

  • NotThatzJay
    ThatzJay (@NotThatzJay) reported

    @SynthPotato Then I saw not too long ago, that apparently Ubisoft were having huge problems or something with Farcry 7 again I don’t know how true some of this is, it was just rumors that I saw floating around on the internet

  • djevanstv
    daniel jack evans (@djevanstv) reported

    @NoseOfDeath @herdingon that also depends if it can even get a remaster there could numerous issues that are internal to the ubisoft team that might warrant a remake for example the engine might make it difficult to remaster or the code a lot of these things could be the case

  • MrGloop
    🥔 (@MrGloop) reported

    Remaking assassin's Creed was probably always a last resort for when Ubisoft starts to **** the bed. Only issue is they lost the sauce and you'll always be better off playing the original