Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (64%)
- Online Play (18%)
- Glitches (12%)
- Matchmaking (4%)
- Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 46 minutes ago |
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Online Play | 14 hours ago |
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Sign in | 1 day ago |
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Sign in | 2 days ago |
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Sign in | 3 days ago |
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Sign in | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Johnson (@titchyj) reported@Ubisoft @XBOX @xboxuk can we please have a fix for the glitch on AC Black Flag: Resynced for the Florida island as I have collected everything, but the chests haven't been counted. Can this please be patched
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Pangalan 89 (@Pangalan1989) reported@JamieMoranUK Ubisoft is giving it away for free on their Connect app on PC! Not sure for how long but I did claim it. Unfortunately, some of Ubi's older games like Splinter Cell Blacklist and Far Cry 3 tend to crash on PC. I found a fix for FC3 but not for Blacklist yet
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John Uhlemann (@joeumann) reportedSince the original Rayman 2 Prototype was a prototype, Ubisoft didn't go any further and add more to fully control the robot T-Rex. Plus, Ubisoft would drop the 2D style in favor of a 3D style after games like Super Mario 64 & Crash Bandicoot showed it was possible & successful.
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articfoxzz (@articfoxzzzzzz) reported@Ubisoft actually die idk how you managed to break a game that came out in 2017 and then have the nerve to say oops teehee not gonna fix tho actually kys
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Dan | Dan_The_Noob (@DanTheNoob) reported@Ubisoft this just gives an error and asks for a cd key
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Shredder - Mass Effect (@Shredder1400) reported@Azreal51265232 @xentinyl As much as I would like to, Ubisoft’s launcher is worse than dog crap. They’ve lost my account twice. I don’t wanna buy their games on PC unless they either fix their launcher or get rid of that requirement…
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Disco Volante (@DiscoVolante8) reported@Ubisoft Fix your matchmaking on wildlands already, holy ****. Do you not know how bad it is with ghost war?
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Doujii (@LordDoujinshi) reported@KratosTwin Im on the "**** sony wave" but like...i hate ubisoft and still deal with their sign-ins. Tokon runs well on my end too so im not hating the game, however i do hope they fix performance for my fellow PC players bc they're missing out
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Timo (@Tehgam3r) reported@AndreSegers I found Infinite suffered from the same issues Ubisoft had with the open world games. Repetitive missions, eg. blowing a base up, saving someone and you had to do that a few times to free up that section if memory serves me right. The movement and gunplay however was great
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zizo (@Zizoplays1) reportedIm kinda afraid of the semi-open world thing, not because it would be a slog or it will be a ubisoft style thing But because the RE engine isn't really one that handles open environments well without struggling, RE9 did have a number of performance issues in its second half
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Kismet13 (@kismet_kismet13) reported@YankeeFreeUSA once i summon the mental energy to login to ubisoft connect again im gonna play this.
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𝔻𝔼˙⋆✮ (@itsofcdanaxx) reportedFix your game. Every ranked match is infested with DMA cheaters or AI abuse. It’s exhausting. Instead of only caring about esports, start caring about the people who actually keep this game alive every day. Right now, Siege is in one of the worst states it’s ever been.@Ubisoft
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Flo | GameDev Analysis 🔜 Gamescom (@Flouiz) reportedAbsolutly not agreed. They didn't failed because they went public but because they failed on strategic stage and manage their scalability. Money of going public is used to reach another stage, and the video compare it with installed company. Devolver tried to structure the chaos of game support, trying to build a stable organisation with process. But their DNA was make with chaos. They've tried to reduce the risk and signed less "special" games. How many gamedev made a game with "Devolver vision" and failed to get sign? I mean the whole catalog of Critical Reflex? 🤪 Devolver is based on a mood, not a strong IP you can repeat. About TinyBuild... Well they failed on the crossmedia strategy. Thinking that a success could become a franchise. They've tried to become IP holders, and reduced the risk about innovation. Like Ubisoft did but with a better catalog, and well... They're good exemple of how it can turn bad if you stop innovate. But... Even of this context, I won't say it's a complete failure on their own. Because it's not a surprise that they're VC structure. Fact is that big actor of the industry are lying and pretend everything is stable and beautifull with stable growth. They always avoid to explain problems (no doubt most don't bother themselves to make post mortems and try to fix issues), and through time it impact the trust. And well... Trust is top1 kpi when you're in public 👀 It's not a problem to loose % on shares as a company. It's just become less profitable to create new shares.
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Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported@TheDivisionGame this ******* company seriously suck ***. It needs to be broken up and the IPs given to real developers because Ubisoft sucks ***. Every IP they touch they kill. Their only real talent is micro transactioning gamers to death
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Dust!Leafy (@Leafy_F12) reported@Paradoxyne @Ubisoft Huh...never bad that problem before....best game ever tho
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Please Explain (@Please_Xplain) reported@Ubisoft I can't create an account. Tried 30 times. error error.
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Pe-Koe Arts (@PeKoe_Arts) reported@Vex_D1 @Ubisoft I'm having the same problem. Hopefully they release a patch.
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Non human 64 (@Deathskiller666) reported@Ubisoft @Rainbow6Dev yall need to fix your ******* game i am sick and tired of all of these god dam cheaters and lag switchers on PC like please ******* get your heads out of your asses and fix this **** 20+ seasons in and people are still cheating and nothing happens to them
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Kingdom Reigns 👑 (@ExpertImagez57) reported@Ubisoft You should fix the legendary ships, since the hull of the Jackdaw is so weak. Fix that.
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RazorwindVT🐺🇺🇲 【 BESTIARY 】🌹 (@RazorwindVT) reportedWHY DO I HAVE TO USE A 3RD PARTY LAUNCHER FOR A GAME I PURCHASED ON STEAM?!? @Ubisoft I don't have the login info for your God awful buggy 3rd party platform so now what I can't play ANY of my Tom Clancy games on Steam?!?
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ThaSwampDonkey (@ThaSwampDonkey) reported@cleanthestunter @Ubisoft @GhostRecon FYI, Ubisoft and GhostRecon have both acknowledged the issue with Wildlands on PC and are investigating. Hoping for a fix soon. Wanted to let you know.
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Oliver Darko (@oliver_drk) reportedEric Baptizat went to EA. Despite of all the problems Ubisoft faces, it's probably still a safer environment than post-acquisition Electronic Arts.
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Begaria (@Begaria) reportedPut about 5 hours into PoP: The Lost Crown. Good on Ubisoft on making a Metroidvania out of PoP. It's interesting, and pretty cool. It does have some problems. The combat is too floaty, and sometimes too easy as most enemies can be air juggled to death. No minimap? Bleh.
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Stefano Veneziani (@stefano_vene) reported@Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.
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SilverBoarMedia (@AbcAbc347433) reported@TheHiddenOneAC It's not just ubisoft that suffers from this problem as well by the way, pretty much every RPG has felt early access and rushed if you're not a fanboi. Yes 'even' Cyberpunk 2077 and BG3 still has these problems.
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Freedom and Horsepower 🇺🇸 (@aaron_304) reported@PLanvin46753 @Ubisoft Sadly this is true. Poor decisions. They had so many great titles if they could just innovate and avoid live service.
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Marxe Orosa (@MarxeOrosa) reported@SoonerFanInMO1 @FSAPOJake Oh yes, this is a Rebirth thing, altough Remake has the same problems on a smaller scope since it's not Open world, Rebirth's world is so damn boring, reminds me of FFXV, it has those damn towers to unlock map a-la-Ubisoft that's so annoying.
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LilFuzyVert (@LilFuzyVert) reported@madculR6 @Ubisoft Yea but you are complaining about some **** that didn’t happen lmao. Also I’ve never had any issues beyond sound bug and mouse bug once every 500 games. I’d say 60% of the time it’s a user error.
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Josh Hammond (@Josh_Hammond96) reported@deeple101 @Ubisoft @assassinscreed Yes but usually wasn't an issue for me for something like this
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Daichi (@AshenOne38286) reported@Pirat_Nation It's not a software issue, it's a hardware limitation, you can't just break physics with an if (unless you're Ubisoft)