Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (65%)
• Online Play (18%)
• Glitches (13%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Aïn Kercha	Sign in	12 hours ago
Tizayuca	Sign in	1 day ago
Paris	Online Play	2 days ago
São Paulo	Sign in	3 days ago
Curitiba	Sign in	3 days ago
Pontivy	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chaos_1x (@chaos_1x) reported 4 minutes ago

  @BnderSad People have said the hate was overblown. That it was making big issues of small things, or it wasnt made for those who dont like it. But shouldn't a creator naturally want to avoid making any issues? Not just ubisoft, but so many keep pretending outcry isnt worth listening to

• 
  DGAMER (@d_Gamemaster) reported 6 minutes ago

  @Doctor_Cupcakes How did some of the devs behind Rayman 4 react to being shifted to other projects like Horsez? What were the difficulties of working with the Jade engine? Were there any Ubisoft executives that specifically had major issues with the project?

• 
  The Lord Dyl V2 (@LordDyl2004) reported 7 minutes ago

  So Ubisoft is pulling over 50 songs from Just Dance +, and there’s only two of them that I find notable to talk about. The first being Taio Cruz’s Dynamite, which I actually don’t care about, since the tracking on that on is absolutely AWFUL, and if they can’t fix then whatever, go ahead and delete it and remove that bs score from my record. What I’m really upset about is Lil Nas X’s Panini being removed, that’s like the ONLY song he has on there and I love his songs so if we can’t have that then how are we ever going to get Montero back in the game?! Whatever, it’s not the end of the world. This is the best I could do with my last run on it, hopefully companies learn that updating licensing agreements won’t hurt their overall revenue.

• 
  David Watson III (@david_watson88) reported 13 minutes ago

  @ecfeclipse @GhostRecon It's Ubisoft they need money to fix their **** up with the new ghost recon they're trying to make so they're asking the community to make it for them

• 
  Wayne Nice Meet YOU . (@kratzy76au) reported 13 minutes ago

  Had PS5 issues last stream and now its repaired, l have had a look and l had 400hrs back on this game from the day of its release @GhostRecon @Ubisoft

• 
  that 🥷🏾 you love to hate (@ymnis_v1) reported 13 minutes ago

  @RSDCDN then advocate for stronger consumer protection. because a Blu-ray ain’t stopping Ubisoft from shutting servers down, EA from delisting a game, or publishers from shipping 20GB discs that still require downloads.

• 
  Sir Dwulfgr (@Sirnoobwulfgr) reported 15 minutes ago

  The problem with remaking the older Assassin's creed games is that most of what is there cannot be reused and as we saw with black flag resynced, most of the new stuff ubisoft adds is ***.

• 
  Graff (@GraffTheChrono) reported 15 minutes ago

  @jexworld_ They don't exactly get to decide what to focus on when their parent company is telling them what to do and funding all their projects. It sounds like you have an issue with Ubisoft not BMG.

• 
  Damaine Threatt (@StoryofaChamp) reported 17 minutes ago

  There's an OBVIOUS glitch in Assassin's Creed Black Flag Resynched when doing parkour where it completely stops working. This NEEDS to be addressed. Cause it literally makes the game unplayable. @Ubisoft

• 
  LilFuzyVert (@LilFuzyVert) reported 18 minutes ago

  @madculR6 @Ubisoft Yea but you are complaining about some **** that didn’t happen lmao. Also I’ve never had any issues beyond sound bug and mouse bug once every 500 games. I’d say 60% of the time it’s a user error.

• 
  Neoh 💿 (@neohnerdin) reported 19 minutes ago

  @BraidzMCau @Brooks_exe @DirtDisrespect Then maybe Ubisoft should stop releasing AC games every year. That’s their problem not rockstars. Give the devs time to cook.

• 
  K1raR6 (@K1raR6) reported 19 minutes ago

  @Infamous33_3 @ncjack_ @Ubisoft I think its just a user error

• 
  kn-592.wallet (@KN_592) reported 20 minutes ago

  @Ubisoft Your site is so broken it's not even letting people redeem it

• 
  ari (@eggaVEVO) reported 21 minutes ago

  @trashtaki @emzy_leigh "why does it here?" because it's a live service game based on licensed music and that's how licensed music works. fortnite festival has the same problem also the price increase was most likely because ubisoft is financially in the ******* dumps rn

• 
  Dulez Ansi 💥🌐 (@dulansi) reported 24 minutes ago

  @bottygerjoe @Ubisoft Wait I just tried to launch and they still haven't fixed that 15-20 minute launch time issue?

• 
  Kingdom Reigns 👑 (@ExpertImagez57) reported 24 minutes ago

  @Ubisoft You should fix the legendary ships, since the hull of the Jackdaw is so weak. Fix that.

• 
  crusader (@crusader0884) reported 26 minutes ago

  @UbisoftSupport @Ubisoft @Ubisoft_UK I cannot access my account or open a ticket due to browser errors, please DM me to assist.

• 
  No Legz (@zigwiglig) reported 30 minutes ago

  Love when a new video game has a game breaking bug and locks you out of getting all the 🏆 thanks @Ubisoft @XBOX @assassinscreed HUGE waste of my time. Fix the travel to Principe WTF

• 
  madcul (@madculR6) reported 32 minutes ago

  @Ubisoft fix siege asap not trying to wait 500 million years to watch a BO1 please bro fix the frames, audio bugs, mouse bugs, input delay bugs, POLISH UR GAME PLEASE MAN.

• 
  Facade (@GhostInTheMind) reported 32 minutes ago

  @polygonyall The problem isn’t just as simple as micro transactions and bad consumer practices. That only applies to live service and single player games that follow the Ubisoft format

• 
  Ty (@tygocrazier) reported 35 minutes ago

  YO I BEEN TRYING TO GET SUPPORT TO GET MY RAINBOW SIX ACCOUNT BACK, I can login but that is not my email and I keep telling you guys!! I’m getting robot responses when I’m telling you I cannot access that email because it is not mine. I’m logging in through PlayStation. @UbisoftSupport @Ubisoft

• 
  darkprometheus112 (@darkprometheus1) reported 38 minutes ago

  have to remember that many people just wanted to play again cause they don't have their console and then you had a new generation. the issue is our generation is being lazy and not making new ****. look at ubisoft. after remaking black flag, i wouldn't be surprised if they don't come with a new game for years now.

• 
  Xarallei ⚫🌑⚪🟣~🇪🇨🇩🇴🇺🇸 (@Xarallei) reported 39 minutes ago

  To be honest I feel like this is just an industry wide problem, not just a Ubisoft issue. There is such bad writing quality all around. We need good editors to come in and just be brutally honest with their writing teams. Good video though.

• 
  Deeple101 (@deeple101) reported 45 minutes ago

  @Josh_Hammond96 @Ubisoft @assassinscreed I was more talking about the fact that the company is in some dire straits regarding finances. It could be neglect or simple code error. Could be the guy that does that stuff is on vacation and forgot to hit “run”.

• 
  Jericho (@JerichoGTA) reported 46 minutes ago

  @FunkyDragoon @azizzzzzz00 @gtasix_ I think if there is a game that should have the $80 it would be GTA 6 the only problem is that slop companies like Ubisoft that have had the same graphics since 2015 will actually think they can do the same.

• 
  Marxe Orosa (@MarxeOrosa) reported 46 minutes ago

  @SoonerFanInMO1 @FSAPOJake Oh yes, this is a Rebirth thing, altough Remake has the same problems on a smaller scope since it's not Open world, Rebirth's world is so damn boring, reminds me of FFXV, it has those damn towers to unlock map a-la-Ubisoft that's so annoying.

• 
  Mike Tolosa (@mike_tolosa) reported 48 minutes ago

  @baked__bunny "Don't be mad guys, it's: 1. A price increase, just like any other! 2. A release delay, happens all the time in the industry! 3. Day 1 DLC/Locked content, like your favourite companies such as Ubisoft or EA! These guys will follow through any issue and brush it off like nothing

• 
  Omar (@Omar15642112) reported 53 minutes ago

  @LegacyKillaHD As long as they keep it in online i couldn't care less, the problem is, i feel this **** is hitting singleplayer too like Ubisoft does with armor and pay to fast

• 
  YourFavouritePixel (@YFPixel) reported 56 minutes ago

  @TheMaskedoneXD @GameSourceTM the real problem is that they need to make revenue of their games, which they longer can with solo games. Ubisoft should stop their single games aproach and focus on a GameAsAService FREE2PLAY Model (look Genshin and similiar) SET in the MODERN DAY

• 
  Emzy_Leigh (@emzy_leigh) reported 59 minutes ago

  @TCWCrazyZaku This is correct, the same as racing games but soemthing you will notice with the majority of older just dance games is they can no longer be bought directly from ubisoft. You buy them second hand now. That because they delist the game which prevents them being taken but in turn no more copies of that game are made. This happens with alot of racing games with music. JD+ is an additional service to provide access to songs from previous games and service for a time they have never said forever. The live service from a business perspective prolongs the life of those maps on ubisofts end. As once they no longer sell that specific game the map was essentially 'dead'. Now they can make them available for as long as they can through the live service. Its an addition