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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 65% Sign in (65%)
  • 16% Online Play (16%)
  • 10% Glitches (10%)
  • 5% Matchmaking (5%)
  • 3% Game Crash (3%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Maubeuge Glitches 2 days ago
Mexico City Sign in 2 days ago
Cehegín Online Play 6 days ago
Weimar Sign in 7 days ago
Pessac Online Play 7 days ago
Escalquens Glitches 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • StupidPumpTard
    Andi's dumb pet (@StupidPumpTard) reported

    @Krekkov Yeah it sucks but I'm honestly just glad we even got a year 10, was so goddamn sure that with how Ubisoft is going they'd just can the game after year 9 At least they're prolly gonna fix it quick since we just got a 2h maintenance

  • Smurfgotbeat
    Jack (@Smurfgotbeat) reported

    @michael_ba21764 Unfortunately some of them just aren’t given an choice, this is Ubisoft they have lost that credibility and identity they had for a very long time but I than think they lost majority of it due to their own actions and stubborn attitude to be unaware they were creating problems for themselves and between and for consumers of the brand.

  • Emma_Swirl
    Emma the Emerald (@Emma_Swirl) reported

    @TenToesTerrence @dagger323 @XboxArchives Nah I agree with every word they said, R6 died when Patriots was cancelled and Ubisoft now parades it's corpse as live service mightmares

  • Silva_costa_07
    . (@Silva_costa_07) reported

    @TheKingsMan95 @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

  • Mobbie1996
    mobbie (@Mobbie1996) reported

    @GinRombayRumba @ChesronKocsis @digitalfoundry Also, forgetting Ubisoft no longer sells keys globally but login redeems and even then that's barely a thing

  • A_bored_mess
    bored mess 🏳️‍🌈 🎛 (@A_bored_mess) reported

    @fridagagoz @FreeRosedark I treid to login to ubisoft with my correct password but it didn't recognise it and made me change it. I then entered my new password that I had just set. It locked me out

  • monster_gamin
    monster_energy (@monster_gamin) reported

    @Ubisoft Fix your bugs in ac black flag please, I can't play for over 3 days now on my deluxe edition 👌

  • BeamoSupremo
    Beamo Supremo (@BeamoSupremo) reported

    @MadamSavvy You really think any of these activist groups have any real power? Take-Two is the boss of Rockstar Games, they can destroy all of these people and entities in one fell swoop as soon as there is any real threat to their main product. Take-Two is not doing business with anyone, they do, however, keep up appearances. They can always morph into an EA or Ubisoft and directly lobby the governments to make the problems disappear. ETA a year or two after GTA 6 releases. It is always a lot of noise and nothing really ever happens because money is the ultimate power. It was the same with Jack Thompson in the 90s. What happened to his bullshit? Did he retire?

  • Yoshinator
    Jack-O' Oma (@Yoshinator) reported

    Classic Ubisoft. It's not that PC proved it, Steam is just that great of a service. GOG too, but Steam actually respects its users, unlike Sony.

  • dagger323
    Dagger 323 (@dagger323) reported

    @GreatestGMTedT @XboxArchives True. But I liked what Vegas and Vegas 2 brought to the table. They weren't as challenging as Raven Shield but they were more approachable and immersive while still having core tactical gameplay elements and a plethora of customization. Siege was a complete travesty compared to them and is nothing more than "live service" slop that Ubisoft still continues milking dry.

  • paatrickjane
    paatrickjane🇦🇷 (@paatrickjane) reported

    @Ubisoft fix the ******* launcher

  • J0rdvnn__
    Jordan Dufrene (@J0rdvnn__) reported

    @Ubisoft Fix your ******* Ubisoft Connect app. I've bought games on pc that I can't even ******* play.

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    "In production" means nothing in 2026. The Division 3 isn’t competing with rumors. It’s competing with Ubisoft’s live-service track record. No gameplay. No setting. No release window. Just org-chart updates, job listings, and the usual online-systems language every publisher uses when they want the forever-game upside. That doesn’t mean it’s doomed. It means the real question isn’t whether The Division 3 exists. It’s whether Ubisoft can make a sequel players trust to survive its own roadmap. Because that’s the franchise tax now. Not excitement. Proof. A good Division 3 is absolutely possible. But after this many years of "we’re listening," roadmaps, resets, and live-service drift, nobody should be clapping for a production status update. Ship the game. Ship the plan. Then we can talk.

  • aminmn09
    amin mn (@aminmn09) reported

    @MitchHasWAP @RaiCadis2211 @TimoTweetss the problem with ubisoft game nowadays is that they blow everything that are interesting in the first couple of hours and then it quickly become a slog... look at ac valhalla, at first it is interesting and then it become mind numbing boring when it is about fulke

  • comradechavezz
    chavez (@comradechavezz) reported

    Hey @PlayStation, care to explain why my physical DISC is useless the moment PSN or Ubisoft servers go offline? The irony of Sony pushing for a digital-only future while proving that even physical purchases aren't truly ours anymore. Stop forcing online checks on offline games. Discs shouldn't be glorified license keys. Fix your servers. #PS5 #PSN #PhysicalMediaMatters

  • Mortheous
    Mortheous♿️ (@Mortheous) reported

    @Possumeforging @Ubisoft The issue is that I have is that the numbers they are using to justify it are massive skewed and not in the least actually HONEST about the topic. It's not "85%" digital to 15% physical. It's one of the topics we'll be talking about on tonight's #BitsandBones.

  • WaldroupCecil
    Cyber543 (@WaldroupCecil) reported

    So I just got done with clearing the map of AC Syndicate. Hot take: I think the grappling hook is good for the setting of Victorian London, especially since the buildings are so spaced out. My main problem is the story. I hope Ubisoft goes back and redoes it because-

  • vicious696
    Parris (@vicious696) reported

    @cyntheticss @Ubisoft you have a problem

  • cR4CKc
    Fargo R (@cR4CKc) reported

    Turn off Dolby Vision in the Xbox settings if you have an issue where Assassin's Creed Black Flag resynced's graphics turn green and pink. @Ubisoft @assassinscreed

  • Omanthegreats
    🌾 (@Omanthegreats) reported

    @UbisoftSupport Hello Ubisoft Support, I am experiencing a critical issue where my Ubisoft account has been hacked and the primary email was changed to a Hotmail address without my authorization. I cannot log in anymore.

  • Xyz_lm10_sc30
    Xyz 🦹 (@Xyz_lm10_sc30) reported

    @Genki_JPN You see statements like this only from people who can create ART. Ofcourse the Ubisoft CEO saw no problem in getting rid of discs

  • ThaSwampDonkey
    ThaSwampDonkey (@ThaSwampDonkey) reported

    @Ubisoft @UbisoftSupport @GhostRecon are there any plans to fix the infinite loading screen for Wildlands on PC? This is a major problem folks are having with newer PC’s. We can’t launch the game. Tons of comments on Steam, Reddit, forums, YouTube about this issue. Yall went dark

  • Ookaze0
    Ookaze BioACobol (@Ookaze0) reported

    @dajsz1989 @RobotGuy405 The issue is that AAA has no meaning. So anyone can say anything, it makes no sense, anyway. If I ask 10 people what AAA is, I'll get 10 different definitions, aka it's a buzzword to give fake value to things, aka manipulation. Only grifters use this term. Ubisoft even went AAAA.

  • iampowlly
    iampowlly (@iampowlly) reported

    Ubisoft fix your broken game that just came out and shut ******** up!

  • LoganTa85015025
    MisterSirLogan (@LoganTa85015025) reported

    I’m really liking assassins creed black flag Resynced in all, but why does the game keep crashing?? I’ve experienced it a few times now. @assassinscreed @Ubisoft can we get a fix for it please 🙏🏻

  • futureispsycho
    Best Flashwar (@futureispsycho) reported

    @DiscussingFilm Ubisoft tried this decades ago. The problem is finding games old enough ad only is viable but new enough you can't purchase for two bucks on sale *and* don't need mods/fanpatches to work (and ideally have actual loading screens to stick ads on).

  • AnxsighetyX
    Anxsighety (@AnxsighetyX) reported

    @JezCorden @klobrille Believe this is a Ubisoft issue not a Microsoft one.

  • JaegerVA
    JaegerVA (@JaegerVA) reported

    @Ubisoft siege servers bad, me angy, fix

  • EndymionYT
    Endymion (@EndymionYT) reported

    PLATINUM TROPHY 213 ASSASSIN’S CREED BLACK FLAG RESYNCED A pretty good remake but I have problems with it too. While the majority of what I enjoyed in the original is kept in tact, personally what was added was inferior to the base version imo The new officers were okay, but I found this remake lacking in meaningful additions. Weapons are still very limited, there’s no muskets to shoot now & the game desperately needed more variety in the combat/build crafting area. The amulet system or whatever they call it where your little trinkets give you buffs is a step in the right direction without going full blown RPG, but I would’ve loved to see more variety in weapons & what Edward could use. Build him as more of a swordsman or gunner for example would’ve been cool. They’re on the right track at least. Only trophy that was annoying is the one where you need to fill every piece of the mansion with art. Cause you have to rely on RNG to get it. Although all in all, a rare win for Ubisoft, even if again I have problems with quite a bit of the game still. Some facial models look bad still, game needed more variety & as a remake imo they could’ve gone further But if you compare this to Shadows, I mean this game is way better obviously. I hope they remake Rogue, cause that game deserves more love. Anyways moving on, hopefully Ubisoft learns from this & maybe do a Black Flag 2 some day. The audience clearly wants it & Edward is still one of the best protagonists in AC history

  • Silva_costa_07
    Igor (@Silva_costa_07) reported

    @NikTek When Ubisoft included a lot of NPCs and the game launched broken with FPS drops, you guys bashed the company—so they never did it again.