Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (68%)
• Online Play (16%)
• Glitches (10%)
• Game Crash (5%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Greater Noida	Game Crash	9 hours ago
Chaingy	Glitches	1 day ago
Saint-Maximin-la-Sainte-Baume	Online Play	2 days ago
Campinas	Sign in	3 days ago
Toulouse	Glitches	4 days ago
Noisy-le-Grand	Glitches	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MrGodini (@GodinVTW) reported 4 minutes ago

  @SynthPotato Ubisoft has this issue, especially with older games, where they’ll try and connect to old Ubisoft servers and it cause the game to stutter hard and crash. I can’t play an AC on my pc if it came out before Syndicate, which sucks cause I ow just about all of them

• 
  racc raccaracoon (@neutronmuncher) reported 4 minutes ago

  @Frank0076011 @Fleyta_Fley Ubisoft can develop good games. It’s just keeping them good is the problem. They just lose their identity and the reason why the games were successful. For Honor could be arguably one of the greatest fighting game ever just from combat alone

• 
  Typical on Pc (@LedgardMatthew) reported 5 minutes ago

  @Ubisoft fix your ******* game im so ******* sick of olaying house in 1v1 its the worst ******* reworked map of all time

• 
  samm (@simmmo91) reported 8 minutes ago

  @DestinLegarie @Ubisoft That’s sucks man. Im playing it at the moment on PC and haven’t had one issue.

• 
  CrystalChloe (@CrystalChloe5) reported 9 minutes ago

  Respectfully, the problem here is that you're trying to play a Ubisoft game. Ubisoft puts as much care into the technical side of game development as they do the creative side which is absolutely none.

• 
  BlazerBlu (@KetherBattle3) reported 18 minutes ago

  who tf tryna hijack my ubisoft login?!

• 
  Lyam Roberts (@lyam_rober89) reported 19 minutes ago

  @Ubisoft Scalping is a huge issue regarding the collectors edition of this release. Please message me as I would like to own a copy, but all ore order websites are out of stock due to bots and resale.

• 
  RandomPigeon (@RandomPigeon890) reported 20 minutes ago

  @helldivers2 Way to go **** over the community then peddle junk to a problem you created. Disgusting greedy behavior not even EA or Ubisoft would stoop this low.

• 
  Enes (@sturdyatlas) reported 21 minutes ago

  Almost a year later, I still can’t make any purchases and I’m getting the same error. They still haven’t fixed or solved the issue. Incredible. @Ubisoft @UbisoftSupport @UbisoftTR

• 
  hnreya (@hnreya) reported 22 minutes ago

  @needo62 @TheIshikawaRin i think the gog one applied fixes and patches +removes all the ubisoft launcher junk, i think thats what they are referring to. the ezio Trilogy does not need fixes, should run without having to fix much. so yeah idk why they would need to be on gog unless its about owning it.

• 
  sipito-lll (@SIPITO_LORE) reported 30 minutes ago

  @kazuma_kir12053 @MrEMDB @Ubisoft The ****** games and not big games or open world games , its the capacity of the console is the problem and not the developers themselves

• 
  Raven🏳️‍⚧️🏳️‍⚧️ (@Raven_Crank) reported 33 minutes ago

  Ubisoft ******* fix this😭😭😭 this is ridiculous

• 
  Ahmed Bah (@AhmedBah1386992) reported 33 minutes ago

  @UbisoftSupport I got a email saying my Ubisoft account had a new login location detected with my Ubisoft account and it wasn’t me. I try to change my password it says “This action couldn't be processed due to too many attempts in a short period of time. Please try again later.”

• 
  塞思·麦克法兰 (@XxMTNxD3WxX) reported 33 minutes ago

  @TheIshikawaRin The problem here is that Assassin's Creed has been in an epilogue mode since then and Ubisoft completely lost the plot. The modern storyline was the only thing holding the series together.

• 
  WORM (@WormsicleTV) reported 36 minutes ago

  @MrInvigorator @cas68629135 @Rainbow6Game Yeah man I hear that, I was playing since beta and yeah I blame Fortnite for its irreversible damage to live service games like R6S bc companies like Ubisoft value revenue over user experience 😭**** company that used to be solid

• 
  🥔 (@MrGloop) reported 36 minutes ago

  Remaking assassin's Creed was probably always a last resort for when Ubisoft starts to **** the bed. Only issue is they lost the sauce and you'll always be better off playing the original

• 
  Dulez Ansi 🌐 (@dulansi) reported 38 minutes ago

  @SynthPotato That's a Ubisoft issue. Many of their games are broken on PC Try pcgamingwiki website for fixes for any game though

• 
  James (@James_Mason91) reported 40 minutes ago

  @TheIshikawaRin My biggest problem with the modern day story is that it will never have a proper ending. As long as the series keeps making money Ubisoft will just keep the story going forever until one day an Assassin's Creed game bombs and Ubisoft just cancels the series outright.

• 
  XΘNΞ MΛN LΞGΛϾY (@xonemanlegacy) reported 45 minutes ago

  Denuvo only sucks when it effects performance, PSN, Uplay, ect requires external logins that are not available in all regions entirely different issue.

• 
  themaskedwander (@urmanjoshii) reported 45 minutes ago

  @GloriousKev Another issue is Ubisoft games, u have to disable Steam Input to make all the buttons work. Far Cry has an issue where there is no LT in vehicles. Ghost Recon freaks out randomly as it sees 2 controllers then too. On paper I want a Steam Controller but hearing

• 
  TheGhost (@TheGhostM3) reported 45 minutes ago

  @Zachary02480085 @ymnis_v1 Yea thats stupid too but that would be a ubisoft problem wheres the outrage tho

• 
  Kara Acosta (@AcostaKara30) reported 46 minutes ago

  @Q4Q4U @UbisoftSupport Can some one help me @Ubisoft good a Glitch no credits

• 
  Uncle silicon (@Unclesilicon) reported 48 minutes ago

  @PlayStation Land, Air, Water… but still no way to get your money back when Ubisoft shuts the servers down 😭🔥

• 
  BRATOR (@imbratorX) reported 49 minutes ago

  @Dragoondish @Ubisoft I have no problem with their imaginative takes as long as they create a new IP and do whatever they want with it.

• 
  Andrzej Jeleń (@AndrzeJelen84) reported 49 minutes ago

  @EricSkibo72 @satyanadella AI destroyed Customer Service everywhere. Same issues with Ubisoft and its AI support - no way to get reasonable answers

• 
  HasoonyOfRivia (@HasoonyOf) reported 52 minutes ago

  @SynthPotato Even if u buy it on steam Ubisoft doest install old direct x and other required apps. Its not the pc problem that Ubisoft are incompetent

• 
  KirAyo (@KirAyoisRich) reported 52 minutes ago

  @Ubisoft Please make the game on the physical disc playable offline DAY 1 or else you'll also face the wrath the Sony is facing due to digital drm issue. Plus I won't buy physical or digital either. If buying isn't owning then I won't bug your trash.

• 
  EvrythingWillBeOk (@EvrythingO) reported 56 minutes ago

  @DiscussingFilm This is disaster in making @Ubisoft fix this fast!!

• 
  IIIIIIIIIlllllllIII (@iii_illlll64363) reported 59 minutes ago

  @Ubisoft Fix berserker I frames,they are godawful

• 
  volcano burrito (@Otoshin0) reported 1 hour ago

  Someone keeps trying to login to my Ubisoft account im tired