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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arese |
Sign in | |
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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DADDYDYSON
(@NFLTradesDaily) reported
@Sh4ddowZ_ @UbisoftSupport I’m on Xbox one and the same **** is happening I love Ubisoft but damn this game has been out for 7 years and they can’t fix this
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gordo
(@DxntBanned) reported
@UbisoftSupport I am trying to enter the game for more than 6 hours and it keeps giving me the same error 08-0x00003700 I don't know what to do to get him to let me play anymore 😭 I'm from ps4 and my PSN ID is Z-YoUnG_GoLdeN-Z and my Ubisoft ID is DxntBanned
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harvey hanaya
(@hanayaharvey4) reported
@TheDivisionGame always maintenance but this bullsht crash freeze in dx 11 and dx 12 still not fixed and cheaters in dark zones still not banned permanently! cut the crap ubisoft! we are tired and irritated of every maintenance promised from you but still no actions. bs
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kenz.
(@Control_Kenzyyy) reported
@UbisoftSupport can you fix my error code on rainbow six siege ps5 my ubisoft : xlKenzyyyyyy , error code : [8-0x00003700]
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Cednar
(@cednar2021) reported
@RobynPlaysGames @Ubisoft @UbisoftConnect I don't think it shows on ubisoft app until you play that game on the service. If you use a PC or I think it will work using edge on Xbox to look at what games you have access on ubisoft. Or maybe you could login to GFN using PC/Edge as it's got a new sync with ubisoft connect.
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Kodi Bisson
(@BissonKodi) reported
@UbisoftSupport @UbisoftSupport I’m still getting error code have tried everything. All my friends are on but I can’t get on my Ubisoft account is Lilkdot11 I play ps4
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Southpaw
(@Southpaw_1224) reported
@Sarge_OP @iRossYT @Ubisoft Probably a quite a few channels. I don't know why you still arguing buddy. There is no pride in being a leaker or whistleblower when it comes to gaming and entertainment. So if you think you are doing a great service to people being a leaker, no you are not.
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Juan
(@JuanLikesBacon) reported
@Ubisoft dear blood sucking vampires, you are all a bunch of broken excuses for game designers. Valhalla is broken and you leave after ******* us and not having the common decency to give a reach around! I hope Mirrage fails and you all learn that we don’t want pay to win bull 💩
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Mauricio Pilón
(@pilon_mauricio) reported
@UbisoftSupport Im having error code 8-0x00003700i cant Connect to servers my ID is ferdinand_2001 in Playstation and Qimicxl in Ubisoft connect
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月狐 MFokkusu
(@maochenlai) reported
@UbisoftSupport @Rainbow6Game Hey Ubisoft, r6s rank is broken now? I win 5 rank game and I don’t gain any rp, it just show + 0 rp. My friends even get MMR rollback to -1422324 to champion. My username is MoMoFocus.-
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Wing Wolf (Pay Me To Draw) 🏳️⚧️
(@GirlyWolfPup) reported
@PrincessTekki Considering the flavorless state the majority of spin offs on Switch have been in terms of character personality, I'd hope so too Only Mario spin off that didn't have that problem was the + Rabbits games and those were handled by Ubisoft so of course they have more life in them
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Bp
(@BraxtonSherling) reported
@UbisoftSupport @UbisoftSupport i play on ps5. Ubisoft- Bpaul07. I am still having problems connecting due to error 8-0x00003700
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george
(@ggeeoorrggee05) reported
@UbisoftSupport i’m having this issue for xbox series x my ubisoft name is saltybannana234 and my xbox username is shh wispa. please help it’s saying error code. thanks.
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WhiteStockk
(@WStockk) reported
@Rainbow6Game We are getting the team building error when we log in from ubisoft, can you help me when it will be fixed?
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levi
(@levi50979787) reported
@UbisoftSupport @Rainbow6Game i’m on xbox series s , everytime i load i am greeted with an error code and i cannot invite people or load into games as it displays the same error code , my ubisoft account is leviTopgamer1_u , the error code displayed is [8-0x000003700] i had a booster activated i can’t use
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𝑬𝒘𝒐𝒛✝️
(@Ewozzz_) reported
@UbisoftSupport Ubisoft could you explain to me why I can't play on my main account as it would have a server problem but when I change my account I can play with smurfs since 18pm I can't play.
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Sweety
(@Swettying1) reported
@UbisoftSupport Hello Ubisoft, I am having problems with the error 8-0x00003700 How could I resolve this error please?
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Zakariya nuseirat
(@ZNuseirat) reported
@UbisoftSupport Pls help me @UbisoftSupport I’ve stuck on this error connecting to server for 5 hours now pls help me my Ubisoft connect is DSF_Memes, My PSN: is CLapLate
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Proxy
(@Will29972416) reported
@Ubisoft when will you fix this game the loss to win ratio on mmr is broken as you lose twice the mmr you do if you win and lose 40 mins of my life for another 2 wins to be cancelled out for one loss
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:.Hn:.
(@drFARllS) reported
@UbisoftSupport @Rainbow6Game I have a problem my screen still loading only in "creating squad" ,,and when sometimes open will be like this video : Showing this code error : UPLAY Rainbow Six® Siege error code: [0-0x00000209]
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_x__louis__x_
(@_x__louis__x_) reported
@noegdud @UbisoftSupport @UbiSupportDE Same problem since yesterday, playing thunt for 2 hours and after leaving thunt I have the creating squads loop, restart my pc, restart ubisoft connect but nothing worked
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Laubs
(@KyleLaubacker) reported
@Myth_ @Ubisoft Would be sick, but it'd run into the same issues For Honor has. Ubisoft online multiplayer servers are dog water 😭
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Kenzie Dermody
(@kenzie_dermody) reported
@Ubisoft @Rainbow6Game servers down?
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Mauricio Pilón
(@pilon_mauricio) reported
@UbisoftSupport Im having error code 8-0x00003700i cant Connect to servers my ID is ferdinand_2001 in Playstation and Qimicxl in Ubisoft connect im in PS5
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smok
(@flopsyyy0) reported
@Ubisoft @Rainbow6Game HURRY UP AND FIX THE GOD DAMN “CREATING SQUAD” SCREEN….. FFS
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dannycumslut
(@dannycumslut) reported
@UbisoftSupport Most Ubisoft connect players can’t login into siege, how is this fair at all for players that don’t have the steam version?
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PozzoNoCap
(@PozzoNoCap) reported
@UbisoftSupport Im having error code 8-0x00003700i cant Connect to servers my ID is Potso_01 in Playstation 5 and Qimicxl in Ubisoft connect
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Levi Baker
(@LB_2Crazy) reported
@Jmfrino3 @DaBoyLLL @UbisoftSupport Same here!! I play this game all the time but now have to wait until tomorrow to play, I’ve had the problem since 2pm it’s now 10pm😴 Ubisoft sort it out please.
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Nick
(@Nick50543252) reported
@UbisoftSupport Ubisoft I sent a dm regarding server connection error
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Melon
(@R6Melon) reported
@UbisoftSupport Stuck on Creating Squad whilst trying to load, on PC with a Ubisoft Account, username is Melon Any ideas? I tried to disconnect wifi whilst loading and verifying game files, not worked.