Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (64%)
- Online Play (17%)
- Glitches (10%)
- Matchmaking (5%)
- Game Crash (4%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Online Play | 7 hours ago |
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Sign in | 14 hours ago |
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Online Play | 14 hours ago |
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Glitches | 14 hours ago |
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Online Play | 15 hours ago |
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Matchmaking | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Lando, the Chef (@_Lando7763) reportedIf I'm still playing your "narrative-driven adventure," we're approaching 80 hours, but you haven't given me a new gameplay mechanic or anything new since hour 6, and I'm just hitting checkpoints across a world map, we've got a real issue. The oversaturation of "Open-world" titles from the likes of UbiSoft and Bethesda were just as detrimental to the gaming industry as Free-To-Play cash grabs and Hero Shooters.
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Omni (@Uhohhhsis) reported@assassinscreed PSA DO NOT PLAY THROUGH UBISOFT CONNECT LAUNCHER ON PC. Unplayable since last Thursday. Only posting here because it appears they don’t check the support page. Highest upvoted issue and we have had no response or apology. Looking to refund if not fixed soon.
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Max (@Max81101137) reported@DanMontgomery87 @IGN Just saying I’m not buying any PS game ever again - or console, or bothering to fix my 4 broken Dualsense… or CERTAINLY not buying any Ubisoft game minus Rayman… but you already don’t own any digital game purchased on Steam, stores… even some physical games aren’t owned.
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Ramiro Figueiredo 🇧🇷 🇺🇸 (@EuSouRamiro) reported@Raven_Crank Problems with it.. 1- it's Ubisoft 2- generic graphics and world 3- exploration seems like a chore 4- it's Ubisoft
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AncientSwede (@AncientSweden) reported@Ubisoft @UbisoftSupport When is a fix for Black Flag Resynced coming out? it's totaly unplayable! #broken #patch1.0.4
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CrazyG (@MobbD3296) reportedIs there any news on a fix for the ubisoft connect version of Ac Black Flag Resynced? The parkour fps drops and freezing in cities and forts. Been like this since the first update. The bug reporter is loaded with this issue. @UbisoftSupport
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FinalBoss.io (@FinalBoss_io) reported"In production" means nothing in 2026. The Division 3 isn’t competing with rumors. It’s competing with Ubisoft’s live-service track record. No gameplay. No setting. No release window. Just org-chart updates, job listings, and the usual online-systems language every publisher uses when they want the forever-game upside. That doesn’t mean it’s doomed. It means the real question isn’t whether The Division 3 exists. It’s whether Ubisoft can make a sequel players trust to survive its own roadmap. Because that’s the franchise tax now. Not excitement. Proof. A good Division 3 is absolutely possible. But after this many years of "we’re listening," roadmaps, resets, and live-service drift, nobody should be clapping for a production status update. Ship the game. Ship the plan. Then we can talk.
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Eyece Cold Chilln' (@EyecedColdChiln) reported@XBOXTIMDOG You're right. PS Plus has hundreds more games, more hit titles, factual superior game streaming service, been had Ubisoft Cassics without an extra charge for it. Sony always been the best.
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Strikey (@NGStrikey) reported@janesmitish This is a problem Ubisoft has been doing also in resynced. You explore and at points Edward will say” must be what the letter was talking about” or something like that, and you havent even read the letter yet
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Miriam (Miri) 🧘🏻♀️💓 | On Vacation: Canada (@miriam_choomie) reportedNever thought I´d say this but Ubisoft Customer Service helped me faster and less complicated than Valve´s Customer Service... Ubisoft helped me within 2 hrs Valve still hasn´t resolved my case and its already 2 days. I know that this might be bc Valve is bigger but still they want like 2 or 3 extra steps and Ubisoft did that within 1 step. My case was in both cases a Refund case.
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MisterSirLogan (@LoganTa85015025) reportedI’m really liking assassins creed black flag Resynced in all, but why does the game keep crashing?? I’ve experienced it a few times now. @assassinscreed @Ubisoft can we get a fix for it please 🙏🏻
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Max (@maximuswicks4) reported@assassinscreed PLEASE FIX A WORLD WITHOUT GOLD UBISOFT I JUST WANT DEADMAN SMITH 😭😭
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Mason (@masenr6) reported@Ubisoft fix ur **** *** ranked 3.0 I play 3 games today… 1st and 3rd games are cheater stacks… 2nd game,is the only legit one my game crashes in map pick phase (cause ur games **** and can’t handle me tabbing out) and cancel…
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WolfgangMishima (@WolfgangMishima) reported@LegendaryYOBY When you put every major first party game into a subscription service on day one, I think it does devalue those games. Xbox is now giving us enough data to have that conversation. It’s great for consumers, but whether it’s good for business is another question. Ubisoft has its own problems. PlayStation doesn’t launch its biggest first party games into PS Plus on day one. Rockstar isn’t putting GTA VI into GTA+ on day one. EA Play Pro offers day one releases, but that’s PC only. Console EA Play is mainly trials, discounts, and older titles. Game Pass has been the biggest test of the day one subscription model. It’ll be interesting to see whether Microsoft sticks with it long term or changes course based on the financial results.
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Brady 💿 (@AchsuallyBeej) reported@Pirat_Nation Yves Guillemot proving that he's the issue with Ubisoft and has to go. Sick of people ramping up an issue that was never actually an issue and was actually still going quite well.
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La Peppe / Adriana (@adriana_vachita) reported@IngasGold @puppycelebrity @SpIinterCaI As a contrast, I just finished the Mad Max tie in game which has a similarly dull ubisoft approach to its open world. However, that isn't really a fundamental issue: if that generic open world was able to interact with the game's core systems more it would a far stronger title.
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Comic Melon 🍈💖 (@ComicMelon) reported@KriKrix11 A lot of games solve this by simply graining/noising the skybox at a fairly high depth, and dithering it down. Ubisoft seemingly doesn't do this for whatever reason. Bit of a problem with their games overall sadly, they just expect the TAA and grain to "fix" it.
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Eduardo Cocina (@eCocina81) reported@Ubisoft Fix the stutter issue in the new patch!! Is unplayable.
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ThaSwampDonkey (@ThaSwampDonkey) reported@Ubisoft @UbisoftSupport @GhostRecon are there any plans to fix the infinite loading screen for Wildlands on PC? This is a major problem folks are having with newer PC’s. We can’t launch the game. Tons of comments on Steam, Reddit, forums, YouTube about this issue. Yall went dark
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BLSR (@xshblaser) reported@FabiannMorgan lmao people having problems on their own and blaming Ubisoft or the game
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ImmortalGamer (@ImmortalGamer89) reported@Riskit4TB @Ubisoft @assassinscreed I have had any issue with it on my pc
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Trädet (@tr0llb3rt) reported@Ubisoft Time to fix insider trading at your company
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Klaaas (@klasdahlberg) reported@Willy9753 @TheBendySlow @Ubisoft Probably a Playstation problem..
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John ⚒ (@john_ZX6R) reported@Ubisoft PlayStation 4 says updates are complete, but it’s still not working? Mike-01 wtf
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CombatCarrot (@CombatCarrot) reportedAfter hours of playing #AssasinsCreedBlackFlag I must say @Ubisoft did such a great job at the remake, HOWEVER, you didn't have to Ubisoft microtransactions into everything. Not to mention launching another one of your games to see details on an item. As someone studying game dev, playing and showcasing games live, there are better ways of making money. That ain't it. Moving a large part of the Animus to this was a poor idea. Yes, I understand not everyone plays for that portion of the story, but more to be a pirate. But you excluded those who enjoy the entire story, not just the role-playing pirate aspect. Frankly, I would have said 10/10; however, I think doing what you did significantly harmed the game from a narrative and moral viewpoint of a large portion of fans, even if it doesn't hinder progress. 7/10. Besides these issues, the remake IS the standard by which all remakes should be made. Even the funny bugs and glitches still exist. Game on point, some choices definitely not.
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Neku Eugeo (@n_gineering) reported@LegendaryYOBY Ubisoft is it's own catalog, same with GTA, and EA play. PS isn't day and date it's like 2-3+ year old games Xbox cannot keep putting their first party games day and date on the service
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⧼⊰浪⊱⧽𝙉𝙞𝙜𝙝𝙩𝙨𝙝𝙖𝙙𝙚𝙍𝙤𝙣𝙞𝙣⧼⊰浪⊱⧽ (@Shaded_Ronin) reported@kittischmitti Hot take, the choices in Odyssey robbed Kassandra of having her own actual character at times, and thus when Ubisoft forced a choice the player didn't make it, it only made the disconnect worse. If I wasn't suppose to be a ******* ******* around Greece why give me the option Ubi?
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Ismail Farooq (@ismailfarooq5) reported@SpoitUpdates @Ubisoft @Rainbow6Game But u have a mask, so what's the issue?
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The real Mark Eff (@EternalDragonX2) reported@zacczacci @JayShockblast Have you ever played a Ubisoft game near launch? They literally ALL have issues.
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GamingWithSilvertail (@GWSilvertail) reported@LordCharizard33 You cant repair a game that was made from a famous IP to be made into something totally different with current bungie. Just not possible. Bungie is quite frankly ubisoft 2.0. Destiny 2 failed when it went f2p. They tried to fix it. Where unable too.