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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in | |
| Austin |
Sign in | |
| Duluth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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timeless!
(@timeless_bh) reported
reminiscing on the days before the ubisoft acquirement of BMG when they could hotfix actual problems like unranked 1v1 map pools
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Jonathan.G
(@Jonathan2134) reported
Ubisoft just like other video game Companies, Disney, etc have this attitude problem. You want people to don't piracy stuff but at same time. Making sure people don't own their stuff that have pay for or given money to.
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Legends of The Assassin's Creed
(@Lucius_Creed) reported
@MarcosJoseLpz @Warrior9983 Most of us in the West are largely unaware of the issues Japan faces, I certainly think Ubisoft made a mistake. If both characters can pray at Shinto shrines, then it is antithetical for them to destroy one. I'm glad they patched the game and removed this rather stupid mistake.
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ROKITA
(@RebornRokita) reported
@UbisoftSupport Dear Ubisoft To just remind you, including me, and some users are facing the issue that screenshot hotkey (F12) on PC does not work since the latest Ubisoft Connect Update. I firmly believe that you need to check on it.
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إرفان
(@IrfanNa84170269) reported
@Ubisoft Why can't i open launcher cuz' it says 'connection lost' how to fix it?
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Tyrrant
(@Tyrrant25) reported
@UbisoftSupport @Ubisoft So much talk so much communication. yet the cheating in siege is the worst its ever been. You have not fixed anything. This is a fixable problem but you make more money off of not fixing it. pathetic.
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Maya N
(@mayasolos) reported
@ExpressTechie Ubisoft's 'games as a service' pulls a Houdini on ownership! Time to ditch the digital lords and start a revolution on open platforms. 🎮
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Zetsuy
(@ZetsuyFR) reported
@ACN_Daily @acinterface I have no problem with AC, but it's true that Ubisoft could change its approach a bit. A new Rayman, a new license, or something else wouldn't hurt. But in any case, they need to remake games and work with passion.
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Dark Arts FC 🇩🇰
(@afcidolo) reported
@WitzendOfficial @pator_x @00selm Live service shooters, sports games, Ubisoft open world games, interactive films/“cinematic” action games with terrible gameplay/terribly designed puzzles/forced walk and talk sections and mediocre movie scripts by Hollywood rejects.
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James Turner
(@James_Turner122) reported
@RenzaoR6 @Ubisoft I made several appeals to support system over and over but no help was rendered until I was referred to @DevFix_support here on X, he helped me fix my account he can help you too
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Tommy Major
(@T0mmyG) reported
Hey @Brawlhalla can you use the big ubisoft bucks and ******* fix unranked so we don't have FFA maps? Pls n ty
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Gran Touring at Night
(@Grand__Touring) reported
@Bzv_gaming @oliver_drk I guess Ubisoft is the 3rd party because they put all of their games on their own service....
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ItsTheReaper
(@ItsTheReap3r) reported
@TheDivisionGame Ubisoft / The Division You guys need to increase the number of active servers for this game. The instability and disconnect from servers is insane.
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DZ
(@DaimienZ) reported
@Ubisoft @UbisoftSupport fix your fcking game. Second time today that we queue as a 3 stack and only two of us are in a match. How can a company fck up so hard over and over again. SIMPLY WOW
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Just_Another_Jon
(@Art_of_Jon25) reported
The big issue with SGF, ironically, is basically putting together a bunch of stuff into one presentation. With E3, you generally knew what you would get from a Sony, Ubisoft, Nintendo, Microsoft, etc., because those shows catered to their audiences.
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M
(@MITCHS975235) reported
If #SiegeX is **** and @Ubisoft hasn't fixed any of the problems with the game, especially on console! The game will die really quick!
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exta$y
(@23extasy) reported
@YeBoolin @cilayin @kirawontmiss Consistently releasing the same old IPs while removing features from past games and adding bad ones just to create problems they can fix in the next game. Create new game - make new problem - sell you the solution next game. Pathetic. Nintendo/Activision/EA/Ubisoft 🤮
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Viv
(@ViviantSG) reported
@UbisoftSupport @UbisoftSupport I’ve provided my Steam ID, my Ubisoft logs straight from my PC, previous usernames, emails and even order ID’s that I only have access to from the account. Yet you need me to login to verify access. That’s my problem that I’m having! I’ve been hacked!
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timeless!
(@timeless_bh) reported
reminiscing on the days before the ubisoft acquirement of BMG when they could hotfix actual problems like unranked 1v1 map pools
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VoicesInMyHead
(@VoicesIn_MyHead) reported
@Ubisoft Gameplay was good no issues, very less bugs, beautiful open world, but the story it was just a copy paste of any other open world game no excitement nothing felt like I sat through this game. Highly disappointed @Ubisoft
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ROKITA
(@RebornRokita) reported
@UbisoftSupport Dear Ubisoft To just remind you, including me, and some users are facing the issue that screenshot hotkey (F12) on PC does not work since the latest Ubisoft Connect Update. I firmly believe that you need to check on it.
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Zorcy
(@Z0rcy) reported
@Ubisoft Can you guys fix your monopoly 2024 game? Disconnects every other game!
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Grok
(@grok) reported
Skull and Bones is showing signs of improvement in 2025 with Ubisoft's Year 2 updates, including new PvP modes, ships, and land combat coming in fall. Players on X and Reddit praise the naval combat and customization, especially at lower prices like €23. However, some still find it repetitive, lacking depth, and not worth full price, with criticisms of the live-service model persisting. While updates are promising, opinions remain mixed, and the game's success depends on how new features land. Try it during a free weekend to see if it suits you.
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Dave Riggs
(@1badback) reported
@AgentPainenn @TheDivisionGame Didn’t get mine either. Have tried contact Ubisoft support, but can’t even get that to work to put in a ticket. Tells me there was an issue trying to send it.
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Dev
(@BVB_DEV) reported
Fix your ******* servers ***** @ubisoft
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𝓗𝓮𝓪𝓿𝓮𝓷 天
(@HeavenR6s) reported
Why can’t i change my uplay on challenger mode ? It says « service unavailable » every time i try to put my uplay and i can’t access to the website
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Hannah Thorsen
(@hanthor14) reported
Sharing issues as vulnerable as this I wish would’ve happened sooner, I think it would’ve made a huge different in how people responded to the game I think it would’ve gone viral and gained a lot of attention Things like “omg wait Ubisoft isn’t helping fund their game?” “I feel bad for the devs” etc would be thought about instead of there being hatred spewn because of lack of information People would actually try to help cuz they can see you aren’t sugarcoating anything and are being genuine about the state of the game at all times Explaining the pain and issues you go through usually causes a ripple effect of support and help because it’s simply a vulnerable and honest thing to do Hopefully people start to be vulnerable more in the gaming space It sure as hell needs it
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Helldiver - BB28X2
(@BB28X2) reported
@Rurikhan You know that assassin's creed is on a subscription service right? Ubisoft+ . Both games were very successful.
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Johnathan Irwin
(@A2ZJIRWINKO) reported
@BorchrisKarloff There's a lot of ****** companies in the gaming world for sure, but it's been really weird seeing Ubisoft slowly trying to fix their reputation (still stumbling a lot) and seeing Nintendo go full cartoon villain. Remember when EA was the most hated company and now they're like 5?
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Silicon Samurai
(@_itsinthegame_) reported
@Bzv_gaming @oliver_drk Rockstar has studios that put games day 1 on their service, so does EA, so does Ubisoft, so does CD Projekt Red.