Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (57%)
• Online Play (21%)
• Glitches (16%)
• Matchmaking (4%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Heldenberg	Game Crash	20 hours ago
Paris	Glitches	2 days ago
Sitten	Game Crash	4 days ago
Creil	Online Play	4 days ago
Dieppe	Online Play	9 days ago
Villefranche-sur-Saône	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FuzzyQuils 🇻🇦 (@FuzzyQuills) reported 13 seconds ago

  @BrodieOnLinux My guess is that Ubisoft's initial upload got approved then someone else managing the appID at Ubisoft uploaded a broken build afterward that didn't include the game files. (2/2)

• 
  Jonathan.G (@Jonathan2134) reported 1 minute ago

  This problem Ubisoft, and other video game companies sells the product and doesn't care whether it works or not. I’d just like to download and play, but apparently, it’s too difficult for them to fix something that could easily be resolved in a single afternoon.

• 
  Songanta (@HaileSelasie13) reported 2 minutes ago

  There’s a version of the digital future that I don’t think people take seriously enough because nothing about it looks dystopian while it is being built. It mostly looks convenient. Games download instantly. Software follows you between devices. Your photos live in the cloud. Cars get new functions through updates. Accounts remember everything you purchased years ago. All of that is genuinely useful, but somewhere along the way, ownership started changing meaning. A lot of digital products no longer really end at the moment of purchase. They continue depending on authentication servers, publisher accounts, DRM, cloud infrastructure and databases that sit completely outside your control. That sounds like a technical distinction until one of those dependencies disappears. Ubisoft already showed what this looks like with The Crew. People had paid for the game, but once the servers were shut down the purchase itself wasn’t enough to keep the product alive. California now literally requires companies to be clearer when the “Buy” button is actually selling a license rather than permanent ownership. Europe has had to debate whether publishers should be allowed to make purchased games completely unusable after support ends. None of these stories are particularly dramatic on their own, but together they point in a strange direction. We’re building a world where ownership increasingly depends on somebody else continuing to recognize it. And cybersecurity makes that arrangement even more interesting. Take a company like Rockstar. Whatever anyone thinks about the recent GTA VI situation, this is one of the most valuable entertainment projects on earth, controlled by a giant publisher with serious security infrastructure and an enormous financial incentive to keep unreleased material private. Yet even companies operating at that level still suffer breaches, leaks and internal security failures. That doesn’t mean someone is going to break into Steam tomorrow and erase everyone’s library. Large platforms have backups, audit trails and redundancy precisely because they understand that risk. What bothers me more is the architecture underneath it. The same centralized system that makes it possible to restore your entire library after buying a new PC is also the system capable of deciding whether that library exists for you at all. Usually that power is useful. Sometimes it is necessary. But once enough of our lives depend on these systems, the distinction between owning something and being continuously authorized to use it starts getting blurry. And gaming is probably just the easiest early example because we notice immediately when a game disappears. It gets more uncomfortable when the same logic moves into cars, appliances, professional software, personal archives and devices whose physical hardware we actually paid for. The darker version of this future probably won’t arrive through some cinematic cyberattack where everything switches off at midnight. It would be much less obvious. A feature here becomes account bound. Another product requires permanent authentication. An old service closes. Something stops receiving updates. A company changes its terms. A platform decides a ten year old product is no longer worth maintaining. Twenty years later everyone is still surrounded by things they technically purchased, but fewer of those things can function without permission from infrastructure they do not control. Maybe regulation stops that trajectory. Maybe consumers eventually start demanding offline fallbacks and stronger ownership rights. Maybe companies themselves realize that permanent access is a selling point. Nothing about the direction is inevitable. But I do think we should be paying attention while the meaning of “buy” is still being rewritten, because once an entire economy is built around conditional access, changing it afterward will be much harder. At what point does a product stop being something you own and become something you are merely allowed to keep using?

• 
  Shiny🦋 (@Shiiny77) reported 4 minutes ago

  Ubisoft just announce their new game. Rainbow Six Tactics, coming in 2027 But here's the problem that i have with it, and i don't wanna sound like an ******* to the devs cause i know they put a minimum of effort on this. Ubisoft looks like that they are genuinely lost with how to exploit the R6 IP, they are just pouring money making random things hoping that the players will like it 'because its Rainbow Universe". All we want as gamers is the improved engine for Siege not some random mobile like game. I can tell you this will die in a year or even less.

• 
  Yannis (@yannnis) reported 14 minutes ago

  we used to lose sleep over one broken deploy and felt like amateurs Ubisoft. tens of thousands of people missed a whole product

• 
  KamilPlaysYT (@KamilPlaysYT) reported 14 minutes ago

  @SeeReax for me personally, I don't mind if they go fully digital, the problem is how sony is trying to take away our consumer rights, keeps mistreating their customers, constantly over pricing their software and hardware, not allowing us own what we buy (which started from ubisoft)

• 
  Jacob Marsh (@JohnMar39804972) reported 15 minutes ago

  @Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.

• 
  Steve Baker (@darthv72) reported 15 minutes ago

  @GTArajgaming @TYPOGRAPH1C @XBOX Ubisoft had licensing issues and were forced to revoke. As long as you have the disc, you can play it as much as you like. Even if they revoke the digital license. Forza horizon 4 has been pulled (digitally) due to licensing. I can still play it. you are overthinking it.

• 
  luna256 (@aecFanart18) reported 16 minutes ago

  @specops1130 @TKDesignzs This is the problem with you all, trying to act like Ubisoft is nowhere near Rockstar lmao, and I say this as an big Assassin's Creed fan

• 
  Aakash Gupta (@aakashgupta) reported 17 minutes ago

  The studio that just redrew its bird got kicked off the PlayStation Store five years ago. Today it's worth eight Ubisofts. December 2020. Cyberpunk 2077 ships so broken on consoles that Sony removes it from the store entirely, something it had never done to a release that size. CD Projekt refunds 30,000 copies and the stock loses 75% of its value. Most studios never recover from that. CD Projekt spent three years patching the game for free, put $84.5M into the Phantom Liberty expansion, rebuilt the whole progression system in update 2.0, and let the Edgerunners anime pull in a new generation of players. The scoreboard as of this summer. Cyberpunk crossed 40 million copies sold. Phantom Liberty, a $30 expansion, sold 10 million. The Witcher 3 sits at 65 million and keeps selling. Now the comparison that makes the logo news interesting. Ubisoft has shipped close to 400 games since 1986 and trades around $850 million. CD Projekt has shipped about a dozen games in its entire history and trades at $6.6 billion. Four hundred games versus twelve. The twelve are worth eight Ubisofts. One more thing about the bird. It was never a cardinal. It's a raróg, a falcon from Slavic folklore that's born out of fire.

• 
  jh0rge (@jh0rge_) reported 17 minutes ago

  @justdancegame The real issue is that Ubisoft has zero competition, so they give us bare-minimum effort, no updates/fixes. They forced a broken live-service launcher full of lag and crashes, while stripping away core features like the World Dance Floor and downgrading Unlimited into JD+. (1/2)

• 
  LTLuh (@HiddenTenno) reported 18 minutes ago

  @Rainbow6Game Please fix the bugged achievements on ubisoft connect and steam

• 
  DerUntergangGang (@UntergangGang) reported 18 minutes ago

  @Majewra **** having to login to third party game services. I shouldn’t have to login to Uplay to play The Settlers or Rockstar Game Launcher to play GTA IV.

• 
  Patrick PJ Realmuto $BUBBLE 🫧🫧🫧🫧🫧 (@JammedDoor) reported 21 minutes ago

  Fix the smurf accounts. Fix the xim cheaters. Instead you ban people for using vulgar language . Imagine a mature rated game like Grand theft Auto doing the same things they do in this game. Ubisoft will be sued for stupid **** antics @Rainbow6Game

• 
  𝐃𝐚𝐫𝐤𝐬𝐢𝐝𝐞 (@TheDarkside54) reported 24 minutes ago

  @matcu1357 @ThirteenJoests @TheBuildHubGG It's possible there just to ******* lazy to add it, add ubisoft connect login to sync progress problem solved

• 
  Young Smoke (@YoungSmoke603) reported 25 minutes ago

  Hey @Ubisoft @Microsoft @XBOX can we fix extension management on rog xbox ally x please? Ubisoft connect games that aren't game pass games disappear from the Xbox pc library when extension management is turned on, so you have to open the ubisoft connect app to access those games

• 
  Rauf Fatalizada (@rauffatalizada) reported 27 minutes ago

  @Ubisoft @AccessTheAnimus @Ubisoft I cannot play AC Origins which I purchased legally on Steam because of your stupid launcher and account verification system. Why there is online requirement for the offline and story mode game? I wasted more time to reset password and login more that the actual game.

• 
  Mars (@Marsormr_) reported 36 minutes ago

  @itsbesttohopoff EA Nintendo Ubisoft Sony Microsoft Rockstar is only the latest shitheel. I could go on and on. Quit being a disingenuous ****** by pretending not to understand the issue.

• 
  BlackWidow (@Blackwidow8163) reported 38 minutes ago

  @BFBulletin @EndersFPS I miss this game every day 😭 My favourite FPS of all time. Ubisoft fumbled so hard. I would genuinely just run and gun, maps were extraordinary. Netcode got improved by season 3, didn’t have much issues.

• 
  𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported 42 minutes ago

  @TrillBill478 @Gen3D_Tech @vinibytez Then they should implement input based matchmaking so mouse & keyboard players just play together and as controller players and problem solved. Xdefiant did it and it was fantastic but unfortunately Ubisoft are just ***** ******* and dropped support for it.

• 
  Asami DCD (@StarBreakersTW) reported 45 minutes ago

  @PinchofDoom @tacokitan @SpikeChunsoft_e Ubisoft with the shutdown of The Crew, which had a physical release of a live service game, resulted in discs not working anymore. By playing any game, we’re bound to EULAs. Though it is more a legal scare than anything, by those can they make US destroy. There’s more…

• 
  Nick⚡️⭐️ (@TruthNRP) reported 47 minutes ago

  @3denFPS Because Ubisoft took too long to fix the netcode that was worse than Bo1 and was generally boring

• 
  VI (@JulieD42957568) reported 47 minutes ago

  @snakeiter1 I bought Far cry 3, 2 weeks after they did an Ubisoft software update, and since then, the game crash after 5min. Impossible to play, like impossible eeee!!! It's been 3 month now, still not fix 😡 !!!

• 
  Katashi🐢🃏 (@KatashiKujikawa) reported 48 minutes ago

  Just want to jump in and say here that during the days where shareholders and investors weren't shoving their ******* tiny ***** into the mouths of companies like EA and Activision and Ubisoft their Dev teams had genuine ******* passion for the games that they made. So yeah, I don't see a problem with you hating GTA VI if it means we bring back the Glory Days of gaming where devs not only had actual passion for the projects that they made, but they didn't have a tight leash deadline that's set by some old geriatric **** who doesn't even know what ******** Sonic the Hedgehog is.

• 
  Big man Tyrone (it's ironic) (@JamesTDear) reported 53 minutes ago

  @riellycooperr @NoiBoobSweat You don't really need to give them schedules. Though to be fair Ubisoft never had a issue

• 
  cesa (@Izzywasabii) reported 54 minutes ago

  @bonzajplc @Sosowski Maybe it's someone who WAS part of the mass layoff that just happened and they decided since they're not working for ubisoft anymore they'd stop what theyre doing and it was the exact task of uploading the game files lmfao

• 
  Nerlyk (@Nerlyk17) reported 55 minutes ago

  @ColbraSERVE @Mando2332G @SeeReax are you serious? this "what if" scenario has already happened, it’s literally what started the stop killing games movement, it was ubisoft that showed everyone they can take away a game you paid for without you having any say in it, how does no one see this as an issue!?

• 
  Jambale_97 (@Jambale_) reported 57 minutes ago

  @WoodysGamertag @UbisoftSupport I have a similar problem. I want to shut down my account that I'm not using, but to do that I need to confirm it on my email. But it says I need to verify my Email on my account first but I don't get any Emails to verify it. Ubisoft platform and support ******* sucks

• 
  cltur (@R6Flush) reported 57 minutes ago

  @VarsityGamingTV Honestly I think everyone knows it HAS to be wrong, but Ubisoft being Ubisoft cannot claim they made a massive elo error so they won't speak on it or do anything about it.

• 
  Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported 59 minutes ago

  @TheChancellorBR Ubisoft sucks. Too vague? The only thing that never gets broken is the store 🤔. Priorities right.