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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 65% Sign in (65%)
  • 16% Online Play (16%)
  • 10% Glitches (10%)
  • 5% Matchmaking (5%)
  • 3% Game Crash (3%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Maubeuge Glitches 2 days ago
Mexico City Sign in 3 days ago
Cehegín Online Play 7 days ago
Weimar Sign in 7 days ago
Pessac Online Play 7 days ago
Escalquens Glitches 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelCuzzort
    MikeyDfromTN (@MichaelCuzzort) reported

    @Ubisoft why is your PC launcher still garbage? I canceled my membership because of crashing issues and compatibility issues. I came back for Black flag. And literally every 5-6 mins the game CRASHES! You all have to much money to be this ******

  • LumenHD
    Lumen Heijdendael (@LumenHD) reported

    @SynthPotato The biggest issue is the lack of mocapped cutscenes and production quality. Dialogue and characters are poorly written as well. It’s especially inexcusable with how big Ubisoft is

  • Pouet2
    Pouët (@Pouet2) reported

    @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

  • A_bored_mess
    bored mess 🏳️‍🌈 🎛 (@A_bored_mess) reported

    @fridagagoz @FreeRosedark I treid to login to ubisoft with my correct password but it didn't recognise it and made me change it. I then entered my new password that I had just set. It locked me out

  • Gabbygomezfan
    Jonah (@Gabbygomezfan) reported

    @testeage2021 Even after this first one, came out, Ubisoft ended making a sequel, but the problem is, the sequel is a party game, rather than having a another story mode, since the first one, and what do you expect, the Rabbids took over Rayman as a mascot for Ubisoft.

  • blessedtism
    Blessed with the 'tism (@blessedtism) reported

    @nise_yoshimi I beat the series by having the 3rd game crash on me maybe a third of the way in. When I reloaded, I realized I'd have to replay the last <x> minutes and I didn't want to. Then I realized I wasn't having fun. Haven't touched another Ubisoft game since.

  • challah_bread_
    Challah Bread (@challah_bread_) reported

    @Dexerto And like Rockstar. Ubisoft insists on their own bad launcher. The companies that do this like EA as well are the ones that push for more expensive and only digital and are all hated and will not survive the 2nd crash.

  • EDROXinc
    Edrox interactive (@EDROXinc) reported

    i bet few Ubisoft games now are not playable because of online connectivity issue

  • Trollaria
    Trollaria (@Trollaria) reported

    @TheGameVerse Now they should fix the greed/problem that uplay units and discount codes should not expire. Thats a reason why i dont buy black flag 2. They can have 80% of the price or nothing. Its their choice. I dont like to spend on greedy company’s.

  • DanMontgomery87
    Dan (@DanMontgomery87) reported

    @TheGameVerse And this is exactly the problem with Ubisoft, they’re literally the French equivalent of Naughty Dog, all they know how to do is remake and remaster existing games with very few new IPs

  • comradechavezz
    chavez (@comradechavezz) reported

    Hey @PlayStation, care to explain why my physical DISC is useless the moment PSN or Ubisoft servers go offline? The irony of Sony pushing for a digital-only future while proving that even physical purchases aren't truly ours anymore. Stop forcing online checks on offline games. Discs shouldn't be glorified license keys. Fix your servers. #PS5 #PSN #PhysicalMediaMatters

  • Fursona3FES
    Bouquet! (@Fursona3FES) reported

    ubisoft and ea have a competition on which launcher takes the most time for me to debug fix your ******* software oh my god

  • KriKrix11
    Nameless_Dolphin (@KriKrix11) reported

    @SynthPotato The key issue is that color banding can be so hard to fix ao they use slight film grain to migrate the color levels, see Ubisoft games skyboxes with film grain turned off, color banding almost all the time.

  • topchef1288
    Topchef1288 (@topchef1288) reported

    Resynced fixes a historical error from the original of Black Flag… In the OG, a random soldier kills Blackbeard. But in Resynced it’s now Maynard. But this is now historically accurate Historically Maynard also decapitates Blackbeard and hangs Blackbeards head on the front of his ship to prove Blackbeard is dead #assassinscreed #ubisoft

  • reruzensky
    Reruzensky 🔫 (@reruzensky) reported

    @QNDZYcom the free to play wasnt the problem, the problem was ubisoft being a ****

  • Dude_Largepants
    Chris (@Dude_Largepants) reported

    Maybe it was a post outage dickup, but late last night a lot of my Ubisoft games were showing up as Play Anywhere titles. They're not showing up on the app but they were on my Xbox and Ally X.

  • mpr_reviews
    Mostly Positive Reviews (@mpr_reviews) reported

    For those that recently jumped into AC Odyssey like me, are there any workarounds for the long startup on Windows 11 using modern Intel CPUs besides disabling hyper threading? I believe this issue was introduced after a microcode update, possibly combined with a Windows update. There were a few issues after a major Windows update with Ubisoft games, to the point where Avatar didnt work at all, so I'm assuming this broke at the same time and never got fixed?

  • Dragonhide3533
    Dragonhide (@Dragonhide3533) reported

    @knightware98 The funny thing is this game was cheaper than the last of us remake. Ubisoft just made sure the game needed a interent connection and the cash shop because all their single player games have to be a live service nowadays.

  • Commandant_Alex
    Alex Blackwell (@Commandant_Alex) reported

    @StormslayerDev This is when ubisoft was at their best. Loved this and broken bond. Sad they never got to continue into the shippuuden era.

  • peacescycle
    lunja 🕊️ (@peacescycle) reported

    if even i noticed how badly written the robert maynard questline was that's how yk ubisoft really has to fix it now...

  • GuruOfSyrinx
    🇺🇸 Guru Of Syrinx 🇺🇸 (@GuruOfSyrinx) reported

    @TheNaldrag Let me be real with you okay? I get it. People dont want to be let down by Halo Studios/343. I'm with you on that. But I PROMISE you, that Halo Campaign Evolved is a great reset, and a fresh start to what is to come going foreward. I said what i said because its true. Nobody can think for themselves anymore. Can you? Can you play the game on your own or with a friend and tell me its really that horrible? That nothing matters? Nothing is good enough? This is why i worded my post the way i did. I knew that i was going to piss off a LOT of Halo fans and boy oh boy did I.... but I dont care. I dont want to see Halo die, and every Halo fan deep down doesnt want it to die either the inky reason they do is because of the feeling of betrayal. There is simply no room for redemption for majority of fans and that is a BIG problem. When a genuine remake of the 1st original game is made and majority of fans dont care, let alone care enough to play through the game themselves, then its a losing battle. Halo comes out in 24 hours. Ive had early access and love it. I hope you do too. I hope you have enough hope left to play the game and get that nostalgia. More importantly, I hope yo uplay the game for yourself and form a genuine opinion, vs forming one prior to its release based off of screenshots and altered photos taken out of context. Thats all i have to say. Godspeed.

  • iampowlly
    iampowlly (@iampowlly) reported

    Ubisoft fix your broken game that just came out and shut ******** up!

  • Le_Mask_Keeper
    Varré ✝ (@Le_Mask_Keeper) reported

    @SynthPotato It genuinely pisses me off how badly Ubisoft Quebec ****** with the modern day in Shadows. AC Vahalla, for all it's faults, was finally the chance to fix the broken and shattered Modern day but Ubisoft looked at Darby hard work and said nah, let's start this stupid plot.

  • HighNGamingNews
    Dr. Masyer Tech (@HighNGamingNews) reported

    @werewookiee @PaulsGamingLive @klobrille Ubisoft issue but go on

  • porkinscopilot
    porkinscopilot (@porkinscopilot) reported

    @TheIshikawaRin Actually if they put time into it and money the concept is not awful. However I don’t trust Ubisoft and Tencent (50%) owner to put effort and time into it. They already have a decent service game that could be brought back with time and investment The Division

  • Willem_Pijl
    Willem van der Pijl (@Willem_Pijl) reported

    @assassinscreed Do we still have to login to the Ubisoft launcher every time we start a game or is this fixed now? That's why I'm avoiding Ubisoft games on the deck right now..

  • jnlgame
    J & L Game 🕹️ (@jnlgame) reported

    "What we saw on the PC is that it helped to grow the market." -- Ubisoft boss Yves Guillemot Which market exactly? PC and console gaming are completely different ecosystems. PC already had open platforms, multiple storefronts, free online multiplayer, and a long history of digital distribution. Consoles are closed systems with different economics, hardware costs, and player expectations. You can’t just transplant the PC experience and assume the same growth will happen. And if this all-digital future eventually slides further into pure streaming, that’s the most extreme version of “you own nothing”: the game can disappear from the service tomorrow, you have zero offline access, latency and compression are permanent trade-offs, and you’re just renting temporary access with zero residual value.

  • l_pachl
    pacman (@l_pachl) reported

    @Ubisoft When is the hdr getting fixed ? It's way to dark,it's the only game where even turning max luminance and exposure up doesn't help and completely ruins the graphics. Hoping for a fix so I can enjoy playing. Im just waiting for the game to get some patches and fixes before playing

  • paatrickjane
    paatrickjane🇦🇷 (@paatrickjane) reported

    @Ubisoft fix the ******* launcher

  • Executor250624
    Dr Fahrenheit (@Executor250624) reported

    @jonxler @ham_1500 @nurlowe_swints Eagle Patch isn’t for the freeze fix is the thing, most people these days undergo the freezing bug post October 2023 after Ubisoft made some server update iirc. Not sure if Eagle Patch has since included a baked in fix or not tho