Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (65%)
• Online Play (18%)
• Glitches (13%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Aïn Kercha	Sign in	18 hours ago
Tizayuca	Sign in	1 day ago
Paris	Online Play	2 days ago
São Paulo	Sign in	3 days ago
Curitiba	Sign in	3 days ago
Pontivy	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Asturides (@asturides) reported 11 seconds ago

  @KratosTwin Most people hate having extra launchers on Steam. Specially the Uplay and rockstar ones. PSN login sucks cause you have to manually log in each time and can't do it without the mouse, also lots of people get left out cause their countries doesn't have PSN "coverage"

• 
  robolto78 (@robolto78) reported 3 minutes ago

  @Ubisoft Until you guys decide to fix a game that doesn't work on next gen BEFORE you update the graphics to next gen, you won't get another penny from me. It's insane that you let people purchase this game knowing good and well that it won't work on modern e core PCs. Shame on you ubi!

• 
  DrPlat23 (@DrPlat23) reported 5 minutes ago

  @voidyhead @WWCOG_Podcast My thoughts exactly. Even if the game was perfect the fact that it's online only completely kills it for me because Ubisoft is well known for how they will strip away their servers and even if it isn't Ubisoft then you have to take in account your service provider and console

• 
  jmar (@j0_mart1) reported 6 minutes ago

  @Ubisoft @GhostRecon Can a support agent take a look at this and acknowledge whether they know about this issue or not and if it's being solved, please? @UbisoftSupport

• 
  Ralph Wiggum: Registered Democrat (@ralphwiggumjr) reported 6 minutes ago

  @Rec_A_Dork Nobody is siding with corpos you narcissistic autist. We reveled in the flames of Ubisoft. You're quite literally just butthurt that a group of weirdo losers that you identify with, got **********. If ANY of these people are even 10% as good at the job they lost, as you're trying to convince people they are, then they should have no problem and be highly valuable to a company that will care about them. But that's not the case...is it.....they're actually the remnants of the greedy corpos creating job positions that aren't even needed, so they can check a bunch of social boxes. The story isn't: the greedy corpos are evil, the story is the greedy corpos are evil, and all these people ******* SUCK and it's a good thing they hopefully won't get their mits on a video game for at least a short amount of time

• 
  ThaSwampDonkey (@ThaSwampDonkey) reported 9 minutes ago

  I still want to know if @Ubisoft is going to fix @GhostRecon Wildlands on PC. I as well as others with newer PC’s can’t launch this game in Steam or Connect. It has an infinite loading screen. Any updates if this will be fixed??

• 
  赤ゲキ 🌃🏴‍☠️⚓️🐙🔱 🎣🚑🐔🌽🐏🧪 👓📝 (@AkaGeki) reported 12 minutes ago

  @Roiser0 What is irrelevant: Online or not, physical or not. What is relevant: The fact that Ubisoft and all other companies can and will take away your games because the license expired or they want to shut the server down.

• 
  Péter Né**** (@npeter91) reported 13 minutes ago

  @GhostRecon @grok What do you think, they will fix this issue with the CPU or its just a scam from Ubisoft again?

• 
  Jugga (@UbiJugga) reported 15 minutes ago

  @sha77e_r6 @Suspendo_ @Piguta2 okay just because i have done those, doesnt mean he cant do his job, the dev i send reports to is the same dev that bans all of my accs once hes confirmed its me, i have also helped him in the past patch exploits so people can no longer ddos VULNERABLE ubisoft/r6 backend servers.

• 
  Victus Thraex (@VictusThraex) reported 16 minutes ago

  @RazorwindVT @Ubisoft Yeah I had issues with a no longer used and deleted email. It took them a week but this was 10 years ago. Hopefully they are faster than that.

• 
  Shredder - Mass Effect (@Shredder1400) reported 19 minutes ago

  @Azreal51265232 @xentinyl As much as I would like to, Ubisoft’s launcher is worse than dog crap. They’ve lost my account twice. I don’t wanna buy their games on PC unless they either fix their launcher or get rid of that requirement…

• 
  Kj Superstar(OKARUN) Vacation Mode on (@kjcole0811) reported 20 minutes ago

  @StWDavis That’s a GAAS title. Things like this and Concord rely heavily on the servers. However, Ubisoft did get into some legal trouble with one of their online games so they were required to make an offline mode but then again it’s Concord and I don’t think Sony cares about it.

• 
  Graff (@GraffTheChrono) reported 21 minutes ago

  @jexworld_ They don't exactly get to decide what to focus on when their parent company is telling them what to do and funding all their projects. It sounds like you have an issue with Ubisoft not BMG.

• 
  GRAKO 𝕏🇹🇿 (@graysonapril03) reported 21 minutes ago

  @Ubisoft I bought wildland and it wont launch it just stuck on infinite loading screen @Ubisoft please fix it

• 
  Killer_Clown4191 (@KC_4191) reported 22 minutes ago

  @Ubisoft @GhostRecon Deploy the drone into the Santa Muerte Library I listened to the WHOLE encounter and it failed. First bug. Please fix it, thankyou

• 
  Non human 64 (@Deathskiller666) reported 22 minutes ago

  @Ubisoft @Rainbow6Dev yall need to fix your ******* game i am sick and tired of all of these god dam cheaters and lag switchers on PC like please ******* get your heads out of your asses and fix this **** 20+ seasons in and people are still cheating and nothing happens to them

• 
  Jericho (@JerichoGTA) reported 24 minutes ago

  @FunkyDragoon @azizzzzzz00 @gtasix_ I think if there is a game that should have the $80 it would be GTA 6 the only problem is that slop companies like Ubisoft that have had the same graphics since 2015 will actually think they can do the same.

• 
  ari (@eggaVEVO) reported 25 minutes ago

  @trashtaki @emzy_leigh "why does it here?" because it's a live service game based on licensed music and that's how licensed music works. fortnite festival has the same problem also the price increase was most likely because ubisoft is financially in the ******* dumps rn

• 
  Seal Examines Games (@TheTrueSealYT) reported 32 minutes ago

  @Rayan192847 Yup. I think the achievement thing is mostly a Ubisoft Connect problem but the playtime one pissed me off real hard.

• 
  RenovatedLee (@RenovatedLee) reported 33 minutes ago

  @spykicksin @kabrutusdeid There were people complaining about the login bs with Campaign Evolved, no-one expects quality from Ubisoft anymore lol, I should be able to just use the login from whatever launcher I bought the game from and be able to play without limitations. That's not whining.

• 
  Andreé's World (@andreesworld) reported 37 minutes ago

  @Wario64 In classic Ubisoft fashon, **** is not working.

• 
  (C) Hezekiah Moscow. (@Oogway__) reported 38 minutes ago

  @aisida C. Maybe You Have An Alternative Way Of Clearing It None Of These Negates The Existence Of The Recurring Problems For Many Other People & So Therefore Also Does Not Explain Why They Don't Receive Near As Much Hate As The Them Ubisoft. 4/4.

• 
  𝔸𝔽𝕍ℕ ℝ𝕒𝕕𝕚𝕠 𝕍𝕚𝕖𝕥𝕟𝕒𝕞 🇻🇳🇻🇳🇻🇳🇻🇳 (@AfvnRadio) reported 40 minutes ago

  @Ubisoft I'm tired of big tech breaking my ***** I have more important things to do like hell let loose Vietnam or squad 44, sorry but it's not 2017 anymore, if they don't fix their bullshit I will not lost my time fixing this

• 
  Raven Darkholme (@MystiqueX20) reported 47 minutes ago

  @Ubisoft Hey Ubisoft, please wake up and realize that Brawlhalla is the equivalent of Fortnite to Epic or Minecraft to Microsoft. Fix that damn game now and enable permanent cross-progression.

• 
  Dust!Leafy (@Leafy_F12) reported 52 minutes ago

  @Paradoxyne @Ubisoft Huh...never bad that problem before....best game ever tho

• 
  chantelle lewis (@mcflybiggestfan) reported 54 minutes ago

  @emzy_leigh @TCWCrazyZaku Look I’m gonna say this but ubisoft should’ve stuck with dlcs. They should’ve never done live service or live streaming. At least with dlcs, you have the song you paid for. And when servers shut, you can still play the songs

• 
  Ricci (@RicciOnTwitch) reported 54 minutes ago

  Ubisoft nerfing the SMG 12 and DMRs is the best update in Siege history. Finally getting rid of the most no skill broken guns in the game.

• 
  KritiqalPerson (@KritiqalPerson) reported 56 minutes ago

  @GhostRecon When are you gonna fix the Fallen Ghosts DLC? Achievements not unlocking VIP Extractions enemy spawns are bugged @Ubisoft @UbisoftSupport

• 
  Pangalan 89 (@Pangalan1989) reported 57 minutes ago

  @JamieMoranUK Ubisoft is giving it away for free on their Connect app on PC! Not sure for how long but I did claim it. Unfortunately, some of Ubi's older games like Splinter Cell Blacklist and Far Cry 3 tend to crash on PC. I found a fix for FC3 but not for Blacklist yet

• 
  Blencxs (@blencxs) reported 58 minutes ago

  @MChriss8 @Lickman92 @lesbianadler Nope, i hope hes not paying anything to ubisoft. Just talking against piracy, btw i have no problem with who use pirated soft but have a problem with who criticize about buying games