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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Manthelan |
Sign in | |
 Taubaté |
Online Play | |
 Karlsruhe |
Sign in | |
| Berlin |
Sign in | |
| Franco da Rocha |
Sign in | |
| Lages |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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🎇L0rdPencilLegs 🏴🎇
(@Ender_Born56) reported
@TaigasRevenge @Ubisoft @Rainbow6Game Oh yeah mate the media guy will be right on that, I know those are issues that need fixed but submit that **** to their help teams not their Twitter replies
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Durin 1er
(@Durin_1er) reported
@loomer979 And you keep buying these games instead of saying "enough!! We won't buy your games until you fix the problems within Ubisoft!".
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Novembers Very Own
(@TyvonHodge) reported
from
Clarksville, Tennessee
@UbisoftSupport @Ubisoft @assassinscreed Hey uhhhhh when tf are y’all gonna fix the “A Brewing Storm” glitch? No reason for this **** to be happening in a main storyline arc.
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Rain No Assist
(@rinoazizf) reported
@UbisoftSupport Hello, ubisoft I'm having a trouble with save cloud synchronization, here is the problem, i always using cloud saving while playing ac syndicate, and once i disconnect from the internet my save data is lost and i just understood why after i searched on internet-
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doddy
(@ddyptra) reported
@UbisoftConnect Hello ubisoft Support, i have activated the 2 factor autenthication for my uplay, but unfortunately my phone was broken, after a while i want to play my old game which connect to the account but i can't, because of the 2FA please help to recover my old account,
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Rain No Assist
(@rinoazizf) reported
when i logged in with connection maybe the new save game is synchronized to the cloud and losing my old save data, but in the ubisoft connect is displayed the old progress of my save data, but when i play the game, the percentage of my progress is zero, maybe it can be fix,
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Purkinje
(@PurkinjeGames) reported
@theobsoleteTTV @Techtot Oh yes, I completely agree with that. But when it comes to adding friends and inviting them to play game, I have had constant issues with uplay.
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Reaper Kaze
(@ARCkhuzaimi) reported
Is it me or anyone having problem connecting to rainbow 6 siege?? @Ubisoft
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Joe
(@SCREAM1NGGOAT) reported
@Ubisoft @Rainbow6Game How is ubisoft planning to fix ranked? With smurfing, people tanking from play to silver, and mnk.
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(@Lazlowe1984) reported
@Kayshire_Cat @_Kenzan_ Division 2 had some proper support going on and Ubisoft even confirmed more updates this year. What scares EA and the rest from service games is putting in actual effort to keep people around and invested.
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Dan Lothbrok
(@danzillatv) reported
@Ubisoft some players has found a Pink DEV BOX reportedly on one specific Naval Raid on AC Valhalla these last days. Apparently if you catch up to this box by a glitch on the map you can have access to "free helix items" ... #AssassinsCreedValhalla
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MoldyNugget
(@FunRageDie) reported
@ablincoln23 @ac_landmarks Ubisoft sadly will never fully fix the bugs , they need the bugs to justify the live service, I miss when ubisoft made games without bugs and mircotransations.
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zaryab
(@zaryab08) reported
@dellor @Ubisoft Ubisoft is one of the few companies I have ever had to deal with the customer support of. They were amazing to me. Hopefully they'll be the same to you, even if our issues greatly differ in seriousness.
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Emmett kepler
(@Emmettkepler2) reported
@DreamChasinNova @Ubisoft @Rainbow6Game This is an Xbox issue not ubi
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🦊 Blushful 🦊
(@BTea155) reported
“Hey Ubi? Could you make some patches to fix the many balancing issues you have and undo some of the bizzare choices you’ve made over the past couple years?” Ubisoft: *Reveals new op and pushes that they are Gay* “Gay! Gay! Make the haters go away!”
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AV3NG3D96
(@D96Av3) reported
@Ubisoft i got a $50 off code for a game $59.99 or more. I entered it in and its not working. Need help dont know where else to contact
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skull face
(@proxidog) reported
tried to log into uplay, failed multiple logins before i realized the email i was putting in wasnt even linked to the account. so i made a new account with the email, and my account was like, pre-suspended for too many login attempts. okay.
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Orcus
(@TheBorcingOrc) reported
today, ubisoft asked me to give me honest thoughts on for honor's recent season finally an outlet for my ranting about the list of issues they have still yet to fix
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Logan 🪐
(@Logan34400321) reported
Fix your ******* servers @ubisoft @Xbox
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KyleFromOhio 📈
(@KyleFromOhio777) reported
@CryptooBro @ultra_io I can see the headline now "Florida man dies in Tesla crash playing Ubisoft's new release on his dashboard."
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Joshua Pancho Tolentino
(@ToxicPanda9000_) reported
@UbisoftSupport @Rainbow6Game @Ubisoft Fix Your ****** Crap Hitboxes And Im Liting Up Many Ops Even In The Face But Nope So Screwed Asf With Hoping Your Servers Are Getting Better To Fixed
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Nicholas Kolstad
(@ShootingSkagz) reported
@Ubisoft You guys have gotta be the dumbest company on the planet...get locked out of my account due to my old phone breaking. Can't get in touch with support cause when I try to contact support for being locked out of my account you idiots make it so you have to sign in....duh
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Rain No Assist
(@rinoazizf) reported
@UbisoftSupport Hi, ubisoft I'm having a trouble with save cloud synchronization, here is the problem, i always using cloud saving while playing ac syndicate, and once i disconnect from the internet my save data is lost and i just understood why after i searched on internet-
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(insert name)
(@ItsYaBoyA_a_ron) reported
Hey @Ubisoft @UbisoftSupport @AskPlayStation , I’m curious as to why I’ve received no response from any of you yet. Game is still broken, I still don’t have a refund, just waiting for one of you to do something about this or even acknowledge the issue.
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RVIV-
(@_RVIV_) reported
@Ubisoft yo my friend is online but I can't invite them cause it says he's offline, I'm gonna commit a felon at your company if you don't fix it.
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MrSpawn229
(@spawn2292) reported
@Melusaaste @FoundedScarab The problem is most ppl don't care about strong female character in viking/ancient Greece era. We know that, especially Ubisoft write last female protagonist like some kind of MCU characters (RPG and warriors bullshit)
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Ennard pistola game foda meme
(@Pietro03863808) reported
@Yourstrulytoppy In fact they only made Rayman 2 2D because Ubisoft saw Crash Bandicoot and wanted to launch 3D for this
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Slokoki the Unfounded
(@Slokoki) reported
@zenkitamura1 @TheDivisionGame Most people? You're one person commenting where as I KNOW PEOPLE IN MY CLAN AND ON THE GAME FROM EVERYWHERE that have the issues. So instead of telling me its my problem, you stfu and let Ubisoft fix it.
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inyourshoes
(@kwakwaba) reported
@Ubisoft it´s been a month already since you last time promoted Ghost Recon Breakpoint. Were´s promised live-service game and better communication, were are the things that were advertised during promo campaign, why all the promos are misleading?
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Ricardo | twitch.tv/painocontrole
(@ricardoltulio) reported
hey @Ubisoft it's the third time that I've issues with autosave on #AssassinsCreedValhalla. I played for three hours yesterday and nothing from my progress was saved, it's so frustrating. I'm almost giving up, every time that I play I get nervous about that.