1. Home
  2. Companies
  3. Ubisoft Connect
Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 16% Online Play (16%)
  • 9% Glitches (9%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Castelsarrasin Game Crash 11 hours ago
Le Mans Sign in 11 hours ago
Limoeiro do Norte Sign in 1 day ago
Valencia Game Crash 1 day ago
Amsterdam Sign in 1 day ago
San José Sign in 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • 56wolftickets
    56 wolftickets (@56wolftickets) reported

    @ARCRaidersGame The only way to hit Cantina solo is to not play for five days,load on Saturday,do fetch quests for a day and play whole Sunday. The whole system is boring,deeply flawed and straight up broken. Collectathons & fetch quests,at the moment trials are worse than a Ubisoft game.

  • k1z4cz3k_
    k1z4cz3k (@k1z4cz3k_) reported

    @LegacyArdor GTA 6 failing won't fix the current state of the AAA industry 💀 Btw, GTA 6 (6, not Online) will be more human-made than most AAA games, and people like you pretend like it will be another slop from Ubisoft.

  • AshenOne38286
    Daichi (@AshenOne38286) reported

    IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.

  • DarkDustinh
    Dustin Holmes (@DarkDustinh) reported

    @Ubisoft Quit ignoring your community, fix the r6 marketplace it's been down for 4 months you lazy rich developers. Multi-billion dollar company For what? Small Indie games do it better than you. Get off your ahh and get to work. Pathetic company & devs.

  • DarkDustinh
    Dustin Holmes (@DarkDustinh) reported

    @Ubisoft Greedy company. Quit ignoring your community, fix the r6 marketplace it's been down for 4 months you lazy rich developers. Multi-billion dollar company For what? Small Indie games do it better than you. Get off your ahh and get to work. Pathetic company & devs.

  • GoryRuin
    Gory Ruin (@GoryRuin) reported

    @ColdBwoyy @TheDivisionGame and the issue of tinkerer which could activate multiple talents ain't fix yet,i had seen some agents use bighorn with detemined in high tiers of escalation...if ubisoft don't have able to fix,just delete then.

  • buhhhryan
    Buhhhryan (@buhhhryan) reported

    @herakleitos137 @KianErfaan Ya i ran into big problems when like gamepass included ubisoft games but then i had to log into an ubisoft account and was having trouble. It's really a pain. Wish more vendors also just sold direct

  • MisfitOneFour
    Misfit (@MisfitOneFour) reported

    @Please50Hold Cool, but theres 2 other platforms that dont really get to enjoy the multitudes of indie development. You cant say that when companies like ubisoft exist and killed off AC, or the Tom Clancy name. Or how BF, Halo and CoD lost indivuality and now are live service slop.

  • MrSushiHut
    SushiHut 🇺🇲🍣 (@MrSushiHut) reported

    @Izelice Ubisoft is in so much debt that they're in real trouble.

  • MegamanRA
    MegamanNG (@MegamanRA) reported

    @Patbacknitro @ChristinaTasty It is but Ubisoft had their own problems

  • Dave20561101
    Dave (@Dave20561101) reported

    @UbisoftSupport I can't login to my Ubisoft account the verification email is not being sent and I forgot my password please help

  • mp131167
    markanthony perez (@mp131167) reported

    @CrimsonDesert_ I know everyone is kissing yall *** but seriously fix your ******* game already. Reality is you released an unfinished product but luckily you have all this support b/c if u were ubisoft you would take so much heat. Focus on controls & stability

  • geis_shane
    Shane (@geis_shane) reported

    @Senninsage @NerdPropellant Bro you don’t find it insane that PS makes the same amount as money as Xbox in content and services WITHOUT putting day 1 games in the service WITHOUT paying 1B for 3rd party deals…WITHOUT giving up lost sales…WITHOUT EA Play Ubisoft Epic deals…WITHOUT giving away cloud

  • pyranthos492
    Pyranthos (@pyranthos492) reported

    @Ubisoft I almost deleted my account today before remembering a vital service you provide. Regular reminders as to how much you suck, and why you don't deserve any money from anyone.

  • Tomvintinner
    Tom Vintinner Anry (@Tomvintinner) reported

    @AzraelUp Sometimes I felt regret spending money on r6m (I support the dev) because the server issues are so frustrating. They (Ubisoft Nova) said they will fix the latency and matchmaking issue at the last update. And .. surprise!! It worsened.

  • pointlighter
    Pointlighter (@pointlighter) reported

    @ExoSmack @glorpinity It had lukewarm reviews (always online with no SP just 2 years after SimCity + tech issues + difficulty) and didnt sell well (uPlay + $60 price tag)

  • xtcyeasy
    XtCy (@xtcyeasy) reported

    @TheMG3D Yeah but the problem is slop game studios like ubisoft and stuff will also start pricing there stupid slops at that price range sooner

  • dyivi_
    dyivi (@dyivi_) reported

    Ubisoft connect pisses me off so much with having to re enter my password every time I want to play a game that it makes me want to pirate the games that I already legally own just so I can boot it without needing to login every single ******* time 🫩

  • JoshMTJohnstone
    JoshuaJohnstone (@JoshMTJohnstone) reported

    @UbisoftSupport I have been banned on Rainbow 6 for 365 days for a TOS breach, I have no idea what I have done and I've opened multiple support tickets just to get emailed that "my problem has been resolved" when it has not. please help my Ubisoft name is Wyehtt

  • Ned_Griffin
    Ned Griffin (@Ned_Griffin) reported

    I think a lot of the issue might be coming @Ubisoft from all the constant little popups and notifications.

  • AgentX320
    AgentX (@AgentX320) reported

    fix this **** @Ubisoft or enjoy bankruptcy

  • BrandonLynMay
    Brandon May (@BrandonLynMay) reported

    What the crap, @Ubisoft. My 10 yo kid wanted to play the new Crew game with me. @TUbisoft . Needed parental consent. Okay, no problem. I had to take pictures of my ID, okay. Then they wanted my credit card, uh, okay. And then they wanted to scan my face and send to some third party company I’ve never heard of. All to just verify MY age. All this AFTER I’d already revived his consent email, logged into my account to verify me. And then setup his profile. No thanks. I closed my browser and told my kid he can’t play. What the heck?

  • Shlorp_YT
    Shlorp :3 🏳️‍⚧️ (@Shlorp_YT) reported

    @wolfyvelvet Legit the only live service game that’s came out this generation that I’ve liked is XDefiant and Ubisoft shut that down within a year :,) Marvel Rivals might also be up there but I barely play it anymore.

  • GIshayu
    IshayuG (@GIshayu) reported

    @thaonlyjonathan @Pirat_Nation They sure aren't very active. I can find several games on Steam that are still for sale right now that don't work due to broken DRM. They've literally revoked my license before I got it! Examples include Might and Magic: Heroes 7 from Ubisoft and Homeworld Remastered Collection Mac version from Gearbox.

  • NovusLudum
    Novus Ludum (@NovusLudum) reported

    @MitchUbishi4554 @Archieramous @G0ffThew So your claim is they made that money because of the Anita Sarkeesian drama? This is the problem with people being business illiterate. They don't pay for this mistake with this game they pay for it the same way ubisoft did. With every subsequent game AFTER the discovery.

  • elgannoh
    Gannoh (@elgannoh) reported

    @RealNam58912695 @TheRooster Valhalla's issue isn't with amount of content, it's with quality of its amount of content. Ubisoft have tried emulating The Witcher 3 for years now with none of the storytelling ability of CD:PR

  • Glentondalej
    Garo (@Glentondalej) reported

    @UbisoftSupport ....hi ubisoft as a longtime player 11 years/ why am I having such a hard time signing in to play my games, it is starting to make me not want to spend my money with you, And I cant even send a support request because I cant login even knowing my login is right

  • dogicoats
    Dogico (@dogicoats) reported

    @Beastness501 @CerbersEnjoyer I'll break it down since you have trouble reading. I am repeating claims YOU have made and WHY I think they are dumb. Despite your made up claims, I have never supported Ubisoft. Even though my entire twitter history has zero support, you think I support them.

  • misaka_railgun3
    Misaka (@misaka_railgun3) reported

    @OutKse @optmistichuman @Ubisoft Idk how to say this but the real issue with the hidden blade combat is that the original had it but the remake doesn't. That's literally it. It's not "a faithful remake" like Ubisoft claims. That's why ppl are upset. If the original didn't have it ppl won't care like with Unity.

  • KaosSingularity
    ChaosSingularity (@KaosSingularity) reported

    @IanF_N7 I agree. This whole game is devoid of soul/character. So much so that it feels generated by AI. I don’t know why people aren’t critical of it for the same glaring issues it suffers from as Ubisoft games. Yet the latter gets hammered for it and the former is praised. Weird world.