Is Ubisoft Connect down?
No problems detected
If you are having issues, please submit a report below.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
-
Sign in (52%)
-
Online Play (22%)
-
Game Crash (12%)
-
Glitches (11%)
-
Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Martín de la Vega |
Game Crash | |
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in | |
 Gembloux |
Glitches | |
| Achicourt |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
II Blittz II
(@iiblittzii) reported
@Ubisoft @UbisoftSupport Could you please have the devs, who made ZOMBI look into something. Whenever I open my (BOB) inventory or use the Scanner, the screen constantly flickers. With that said, I know this isn't normal and wanted to inform you on this problem. Have a great day!
-
Viktor Von (BAL 11-5)🪑
(@Sir_FourEyes) reported
from
Charlotte, North Carolina
@e__millz Just checked: the Switch version of Ubisoft Connect is broken but the PS4 version connected just fine
-
failurebydesign93
(@failurebydesig3) reported
@Ubisoft What a disappointment. Did anyone even bother to play test the first level of the game? The game is literally unplayable on PlayStation with constant crashes, broken doors, and invisible enemies. I’ve tried local and network play and it’s just ****.
-
Benedict Donald and the Treason Finale of 2020
(@picolotight2def) reported
DO NOT BUY! Haven't tried single player yet, but the online multiplayer is just as busted as it was on 360/ps3. I have yet to complete the first level cause of one glitch after another. What a ******* cash grab @Ubisoft #ScottPilgrimvsTheWorldTheGameCompleteEdition
-
The Psycho 4 smash
(@psycho_4smash) reported
@MicrosoftGang_ Rear : conker Valve : heavy / Gordon Freeman or chel Ubisoft : Rayman or aiden pierce Capcom : chun lee Rock star : cj gta Blizzard : overwatch Pop cap : pea shooter / crazy Dave Activision : crash / Richthofen Lucas arts : Sam and max Bethesda : doom guy Gear box : psycho duh
-
Stephen Lansing
(@Steakstix) reported
@Ubisoft please fix your Scott Pilgrim game. It is unplayable on PlayStation. It crashes on the first level every time
-
Bob O'Hara
(@rwohara) reported
@Ubisoft fix the fenrir bug!!!
-
Hector Rosado 👑
(@SleepyGiant0_0) reported
@Ubisoft Not going to say this angrily but just know me and my friends were all so very excited to play this and spent 3 hours last night trying to get past the first stage. Was nearly unplayable yet we just laughed at all the jank. That said, we're BEGGING for some kind of fix, please
-
__DRiVEiN__
(@__DRiVEiN__) reported
@G2Pengu Everybody will switch, if the alternative for not have the issues, rainbow has and Ubisoft refuses to fix them.
-
Spooder
(@spiderbenb1) reported
@Jaymonius @ShadeSixteenONo There's gonna be a Steam release? I only heard that it was available on the Ubisoft store (and they have Knives Chau only available behind a login wall) and the Epic Games Store?
-
Sam Yung
(@samjoeyung) reported
@Ubisoft @bryanleeomalley @anamanaguchi Please fix online? The game crashes consistently during an online session in the first level of when the second bus comes in. Not really acceptable to release the game in this state.
-
Asuna Yuuki
(@LordAlijah23) reported
@Banderas501 I don't see the problem with Ubisoft lol
-
Chocoburger
(@Chocobo_Burger) reported
@DemonKrauser @Spindash54 Hoping that they tell Ubisoft to fix this for the physical editions! Come through for us LRG! 🙏
-
fats;
(@zufats) reported
UBISOFT ****** CANNOT GO OUTSIDE WHY IS THIS GAME NOT WORKING??? ******** ARE Y'ALL DOING?????
-
Velral
(@VelralGaming) reported
@Romudeth Cyberpunk has a lot of bugs, and other problems, but at least it has some good content too. Watch Dogs 1 had just open world stuff in it, and poor main quests, nothing else. Also Ubisoft never offered refounds for it. I still have it on Uplay, won't ever play it again.
-
ToastyMann
(@MannToasty) reported
@customzaku @Ubisoft Even if it was on Steam, I'd still recommend getting it through Ubisoft's own launcher. You have to sign in to play regardless so having it on Steam/Epic is essentially adding another layer of DRM. And on lower-end machines, having all this crap running can kill your performance.
-
#TeamSuperStar | WolfTV | Mathias Wolfbrok
(@MathiasWolfbrok) reported
@Tuxosaurus I've had the same issue with Scott Pilgrim yesterday, I bought it on Epic but Ubisoft still wanted me to install like 3 DRMs and have an Uplay account This is BS
-
Engine Software
(@EngineSoftware) reported
@Its_Oscar2004 We'll have to discuss any patches with our client, so make sure any issues you find are reported to Ubisoft Support please 🙏
-
Shasta 🎮⚔️🦞
(@ShastaGaming) reported
Stuck with a Halloween mask on Valhalla and I'm unable to find a fix. Not a super major issue, but ruins the look of your character. WTH @Ubisoft
-
Methodicalmadness #IndyHatGang
(@exponential2020) reported
@Ronin_Samurai47 I believe it'll only be a matter of time until it happens. Gaming is moving towards a subscription service future and services like uplay and EA won't be able to compete on the same level as services like Game pass, so they'll need to partner up and get royalties etc instead.
-
GamezWithDad TTV
(@GamezWithDad) reported
@Raizer_Wolf @Ubisoft Yeah man I was pretty upset. I heard it was just a stage 1 glitch if you played multiplayer but apparently that’s not the case
-
ToastyMann
(@MannToasty) reported
@ClementJ64 I bought it on PC so I have to sign in to PLAY THE ******* GAME THANKS UBISOFT
-
Kunio
(@KunioFox) reported
@Ubisoft If you guys are embarrassed enough that you keep taking down my clips of a funny glitch in Scott Pilgrim Vs. The World, maybe it's about time you fix the game maybe? I dunno!
-
Trueblue243
(@trueblue2432) reported
@NayrmanBSC @Ubisoft And fix your online while you are at it.
-
Ben Caunce
(@BenCaunce) reported
@Dutch_Gamer99 @Charalanahzard You forget that the problem with Ubisoft (especially AC games) was not that they were bad games, but that Ubisoft wouldn’t stop making them year after year after year. This fresh take on for formula is the best it’s been in years.
-
Me
(@TromaKid) reported
@MSI__UK you took so long to send my Valhalla standard download code that I can't even claim my free game now. The offer isn't even on the UBISOFT website anymore. Thank you very much. Can you fix the problem please?
-
Chris Richards
(@crichards_1981) reported
@Ubisoft cloak glitch is still not fixed. I want a refund on the cosmetic pack I purchased since I’m unable to use it
-
Jacob
(@Jacob03158488) reported
@Rainbow6Game @Ubisoft @UbisoftConnect UR GAME IS SOO DOWN BAD IM TIRED OF LAGGING OUT LAST SECOND AND GETTING BANNED THIS IS MY 5 TIME TODAY AND NOW IM BANNED FOR A DAY COME ******** ON
-
Maruigi2
(@Maruigi21) reported
(2/6) In the game, so if you want to play network game witch is online multiplayer you have to get yourself a Ubisoft connect to do it. I mean if people had Ubisoft connect for years won't have a problem with it but keep in mind that most/some people really don't want to go out
-
Matthew Snyder
(@MatthewPSnyder1) reported
@imranzomg IGN is pretty mainstream, and likes to turn a blind eye to Ubisoft's problems so they can continue their relationship. Love Polygon though.