Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 13: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (18%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oelde
|
Sign in | 2 days ago |
 Buxton
|
Game Crash | 3 days ago |
 New Delhi
|
Sign in | 4 days ago |
 Sydney
|
Sign in | 4 days ago |
|
Delhi
|
Matchmaking | 5 days ago |
|
Mittweida
|
Sign in | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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jakub piti (@kuba_oof) reported@J7ck_R6 @yungplxgue nope, its just ubisoft being dogshit - have the same issue, did a clean install, tried driver tricks, i got a 50% improvement so now im around ~300, but I cant get to same numbers I had before the snake update (600+), which completely destroyed my perf
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Tavo (@TAVOASAP) reported@UbisoftSupport @ANNO_EN Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate
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Özgür E. Ersoy (@OzgurCreativity) reported@JoonasRautiain1 @RinoTheBouncer ACS isn't THAT bad as a singular game. The worst mistakes were made by Ubisoft as a company. The worst problem was using Yasuke and completely turning him into something he never was. Ignoring the real story of Yasuke and disrespecting his legacy.
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azarvs (@azarvs01) reported@UbisoftSupport 2/6: The issue started after buying the "Battle for Brooklyn" DLC on Steam. Suddenly the game wouldn't launch anymore, it kept asking me to re-link my Steam account to Ubisoft. The base game worked fine for years before this.
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Dudeston (@Sircalmore) reported@Ubisoft @assassinscreed. Sweet update but maybe fix the error where on load your Character goes through all the Kane and Kinu quests reward Items. She lists them like she is getting them again and then you lose all the items including the trinket to get back into the cave.
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pittepatpirat (@PittePatPat) reported@Ubisoft I bought the Season Pass and the monthly thing but it didnt get unlocked.. On Reddit more people have this issue. I made an Support Ticket like 24hrs ago too. Please fix this
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entwinedspace7 (@entwinedsp71971) reported@JV_e_jogos That's the problem you want an in game guide. Just play or go play EA or Ubisoft games that have markers everywhere and have zero puzzles that require critical thinking.
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Dylan (@dylangershots) reported@UbisoftSupport @UbisoftSupport Update on case #25786774: after weeks of waiting, I got a response that repeats steps I already confirmed I completed. The problem is Steam version online access being locked behind Ubisoft Connect, not my issue. Please actually review my case and escalate it.
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El_riccia (@ElRiccia) reported@Rainbow6Game ok, solid's gadget is definitely bugged, yesterday 0 enemies and instead there was 1, now 1 enemy and there were 2, ubisoft fix it @UbisoftSupport
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✨It was Tifa✨ (@Wally443) reported@acursedhalo I didn’t mind games like Odyssey my only issue with them is they just never felt like AC games to me. It almost felt like Ubisoft wanted to make its own rpg series but didn’t trust that it would sell so they fused it with their biggest franchise.
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kaezera (@kaezeraa) reported@UbisoftSupport @Ubisoft Is ignoring my DSA complaint and not allowing a human review of my ticket which is against article 20 of the digital service act. I lost a lot of money and i will keep posting this until i get human attention.
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Koga Jangles (@Koga_Jangles) reported@MugenLord You have more control on PC since it is an open platform. If something gets taken away on pc you get it back via other methods like The Crew 1 that Ubisoft took. There is also GOG which is DRM free. Ownership isn't as much of an issue on a open platform as it is on a closed one
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Benjamin Knight (@BENJAMINxKNIGHT) reportedIt was stupid as hell of me to expect @Ubisoft to make a game that doesn't crash every time I open it. #thedivisionresurgence @TheDivMobile
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Tugra (@Gorgorothh) reported@UbisoftSupport @assassinscreed Hello, my Ubisoft account is LilTugra. For a long time, I have been trying to verify my account to play ranked mode, but I’m facing an issue. I cannot log into my Google account because the 2-step verification code is being sent to an old email address that....
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Sys (@Sys96466707) reported@DaniLeague @kodingnights @Pirat_Nation Yes. Certain publishers like Capcom and Square already remove it anyway, so it won't be a problem. But Ubisoft or Sega, they won't remove it, they'll happely resell you a new version of that game or just let it become lost media. Thats the problem, can't trust these publishers.
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bubs (@turknadian) reported.@Ubisoft please ******* fix siege so i can properly play it instead of it crashing everytime i play oregon!
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Jose (@JoseMP2101) reported@giancar73012035 I always come back to hyperscape from Ubisoft as an example, or even the finals. Both extremely unique games with a high skill curve, casuals don’t play them. It sucks but a company like Sony investing in a live service game needs casuals
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Atomni (@Atomniii) reported@UbisoftSupport @Ubisoft Hello Ubisoft! My account has been banned for about a year now for a TOS breach when i had sent you guys a letter asking why i was banned since you wouldn’t reply on your website you told me that i got banned for cancel glitch pt.1
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In_Development🛸☄️🪐 (@Charbo_YT) reported@Ubisoft @UbisoftSupport Goobisoft. Please for the love of all things holy fix your Godforsaken servers on siege. Putting a casual player in games with plats, diamond, emeralds and champs, back to back to back, constantly going offline with a stable internet connection. Etc.
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te (@tedjiauw) reported@assassinscreed yo @Ubisoft give me my account back ive been trying to play creed n siege for 9 months and yall wont let me recover my ****. slow responding and bad service pls do better
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Flex Luther (@Chisox4ever) reported@JezCorden Nobody asked for Fornite Crew so get rid of it, they can get rid of the Ubisoft+. Getting rid of COD breaks one of the key promises of Gamepass and that all first party games day one. Then we hit the slippery slope of what other first party games gets removed from the service.
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LeFlez James (@itzf1ez) reportedUBISOFT FIX CHEATERS BRO, THEY ARE BAD AGAIN @Ubisoft @UbisoftSupport
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ChaosSingularity (@KaosSingularity) reported@NikTek The game was genuinely decent. It was **** partly because it released broken, but mainly because it’s a Ubisoft game. This would’ve been praised to high heaven if it were made by some Asian dev studio.
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Laurent Maraigne (@LMaraigne) reported@MarioRGez_ @ilyamirox It's not a Linux problem. If Ubisoft doesn't make games for Linux, it's not because Linux is not capable of running games, it's because the mainstream OSes are more interesting from a business standpoint. It has nothing to do with the technical characteristics of Linux.
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Roli (@GamingNaRoli) reported@UbisoftSupport It's really frustrating guys, I have multiple Ubisoft games on my handhelds, everytime I'm asked to login and my account is suspended. I am not able to play anything Ubisoft anymore. This is not helpful.
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HM Gaming Station (@hmgamesnsoftwa1) reported@TheHiddenOneAC Ubisoft wants us to believe that their updates require a lot of devs and hard work, but in reality, they could easily add or fix these features in their next updates. Ubisoft su*ks
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xIronPonyx (@xXiRonpOnyXx) reported@Ubisoft awww cant make it to the stream coz im at work but i would loooooove a code. i wanna test out my 3070 despite having technical issues with the demo. 🙏🙏🙏 hope i can get a code.
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Jonathan.G (@Jonathan2134) reportedUbisoft self-serving "idiot" who causes massive problems for Video Game industry, etc. Erasing the Crew big example why Video Game companies, etc want your money and give no ownership.
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- (@okcmagic_) reported@machete7771 @EndymionYT > Named a whole bunch of live service titles with huge technical and game design issues as well as mediocre Ubisoft games. I truly wonder why you didn’t name Ghost of Yotei. 🤔
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NatJR (@NatJR85037) reported@ToduBaliBen @TheHiddenOneAC I couldn't give a **** how it was financed in the same way I don't give a **** that Ubisoft now has middle eastern money attached and the problems that poses. Stop with the fake outrage.