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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Manthelan |
Sign in | |
 Taubaté |
Online Play | |
 Karlsruhe |
Sign in | |
| Berlin |
Sign in | |
| Franco da Rocha |
Sign in | |
| Lages |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Angel With The Scabbed Wings
(@TaigasRevenge) reported
Updating useless dogshit things in Siege and fixing anything else but the drone issue we currently have! Classic Ubisoft! The idiots just say “full scan them” you scan somebody 5 ******* times and it doesn’t register and if it does register its delayed like a few seconds later.
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idonthavetime4this
(@donthavetim4) reported
@Ubisoft and its broken! way to go ubisoft!! woke trash
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Ghost / Deimos
(@TheR6Ghost) reported
Just met a guy new to R6, diamond 1 with 100+ games this season with only 2 lots of rollback in his history and not a single pro in site. Im stuck in emerald 100+ games unable to rank up because its cheaters or pros that i play 24/7. Great matchmaking @Ubisoft ! FIX THIS PLS !!!
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Landak Biru Dongker 🇮🇩🤝🇵🇸 #TolakRUUTNI
(@DongkerLandak) reported
@Heikki360 @Ubisoft @Ubisoft just remove the f*cking car brand badges , make a replica vehicles that look like real car brands, then make it Offline single player then, problem solved
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THEBOI31998
(@RobJacob4) reported
@4_SITE_PARADIGM @assassinscreed It seems so i have sent them a open case stating the issue looks like I won't be playing it today...thanks ubisoft yet again screwed up
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漂流者
(@Drifter_666) reported
@ldv_iluv88 @Pirat_Nation only had it on uplay that's the problem & it's gone there from what i remember, unless they re-added it to the library at some point
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SoyDemente
(@elgrandemente_) reported
@Ubisoft Fix it plsss! I cant access
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Krazy
(@KrazyR6) reported
@MacieJay The game died in December 2020 when all the orgs found out that Ubisoft was only partnering with certain orgs I believe only top 4 and COVID also didn’t help the lan league they tried building. Game still had issues but the viewers, interactions content and money was there.
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Jon
(@jaojonjon) reported
fix your game ubisoft, fix these completely unbalanced and broken queues!! #SaveSiege
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Fraser Tucker
(@TechBoi68) reported
@TheDivisionGame contacted playstation support and ubisoft support and no one is able to offer any kind of compensation/refund for the redeye pack issue, any sort of update on what can be done or am I just kinda screwed?
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Zephryss⛩️
(@TheRealZephryss) reported
@kha_12 My friend, there is an issue where players can’t see the DLC in their installed files even if they pre-ordered the game. Many players from different platforms have already messaged me about this problem. Ubisoft said they are working on a fix, and hopefully it will be resolved soon.
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Frax 🐈
(@0xFracks) reported
@caseyOCE Ubisoft are 10000% stuck with battleye, and battleye sucks because of QB. But, ubisofts own measures are doing good. Theres barely any internals that manage to survive without detections anymore. New anticheat wouldn’t solve the issue with r6’s framework being easy to cheat on
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Sir Dwulfgr
(@Sirnoobwulfgr) reported
@TheRealZephryss That would be nice if Ubisoft could fix their **** for once and the damn dlc would actually show up
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Wnc
(@wnc_dev) reported
For all the streamers. To fix the invite issue you MUST either block the accounts that invite you or APPEAR OFFLINE IN UBISOFT CONNECT. If you are already getting spammed, the fix will take until the invite queue has stopped to actually block new ones. @0xFracks
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Jay
(@itzafalconnn) reported
@Garfieldisdoc This is Ubisoft you're talking about, since when has Ubisoft (or as I'd like to call them, bugisoft) ever listened to any form of feedback besides making things even worse. It's a continuous issue that will never end until at some point everybody legit just quits the game
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Morgan 🍁
(@Cheeselord202) reported
@AlJR86 @LegacyKillaHD CEO* the devs are almost never the problem example Ubisoft amazing devs held back by a greedy company
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⛧FallenAether⛧
(@LucifersAether) reported
@EA i expected nothing more from you lmao when will you ***** learn (whether its ea or Ubisoft or whatever) that live service games always fail especially at launch like why is it so hard to not make a live service games?!
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.
(@Waltewha) reported
@UbisoftSupport Hello Ubisoft Support, I’m having an issue adding my phone number to my account, and I’m not receiving the verification codes via SMS. I have tried multiple times and from different devices and browsers, but the problem still persists. I would appreciate your help in activating
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J. A. Morehouse✝️🇺🇸
(@J_A_Morehouse) reported
@YorchTorchGames Wokeness is a huge part of the issue, but these companies are also too big now. Even if they fired the acitivists, Bethesda and Blizzard would still just be a section on a Microsoft spreadsheet, and Ubisoft would still be driven by microtransactions.
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RohanKar
(@RohanKarMooN) reported
@TheJShadows the difference is that the uplay version doesn't get server error in some occasions.
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Adorableprompto
(@Adorableprompto) reported
@MommaOwl_ Hey @Ubisoft fix your game man
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iamchuckdub
(@iamchuckdub) reported
@UbisoftSupport Hello, I'm a Ubisoft Plus subscriber and I'm trying to access the new Claws of Awaji DLC for Assassin's Creed Shadows, but there's no option to download the DLC. There's only an option to buy it for $25 which I shouldn't have to do. I looked on Reddit and this seems to be a major issue with Xbox and Ubisoft Plus subscribers.
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roddyriq
(@roddyriq) reported
@PeakNoticing @LVNDMARK_tv Steam isn’t a different “platform” it’s a distribution service on PC. EFT is still only playable on PC, regardless of whether it’s launched via BSG launcher or Steam. EA moved games from Origin to Steam and players were able to launch through either. Ubisoft & Epic Games too.
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Gandolphin
(@Gandolphin96) reported
@CodyDBuni @RSNTM3NT I heard that Uplay version causes less problems, not sure that fixes Defender problem tho
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iamchuckdub
(@iamchuckdub) reported
from
West Pasco, Washington
Hey @UbisoftSupport and @XboxSupport Hello, I'm a Ubisoft Plus subscriber and I'm trying to access the new Claws of Awaji DLC for Assassin's Creed Shadows, but there's no option to download the DLC. There's only an option to buy it for $25 which I shouldn't have to do. I looked on Reddit and this seems to be a major issue with Xbox and Ubisoft Plus subscribers. Please help.
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Bravo
(@brv_sergio) reported
@Ubisoft hi, i have been days trying to fix a vinculation problem with my account, but @UbisoftSupport stop replying. I need help please!!!
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Zephryss⛩️
(@TheRealZephryss) reported
@elgrandemente_ @Ubisoft @assassinscreed There are lots of issues. Many players across different platforms can’t access the DLC even after completing the required quest. Don’t worry, it will be fixed soon.
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ּ ֶָ֢.ΛŁΛSКΛּ ֶָ֢.
(@alaskakowalski) reported
@suxfee "Bring back nade cooking" The problem is.. Ubisoft 🥲
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huh?
(@lessthanDavid_) reported
@MrHawkTV @LVNDMARK_tv every single Ubisoft and EA game I've ever purchased transferred, with no issues, to my steam account, for free. So no, it is not how "every single game works" 😩
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LONELY
(@EditorLonely) reported
@Jorraptor @assassinscreed Surely i will play when they fix this bullshit with DLC because i pre-ordered and can't access it still. Well done Ubisoft