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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 63% Sign in (63%)
  • 19% Online Play (19%)
  • 8% Glitches (8%)
  • 8% Game Crash (8%)
  • 2% Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Erstein Sign in 11 hours ago
New Delhi Sign in 2 days ago
Berlin Sign in 2 days ago
Montbéliard Online Play 2 days ago
New Delhi Sign in 2 days ago
Clarkston Online Play 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • jeantichoc
    jeantichoc (@jeantichoc) reported

    Well I lost all my progress from yesterday mysteriously on #ACValhalla . Reminds me when my save got corrupt after 100h of games in Assassin's Creed Liberation. Please @Ubisoft, fix it.

  • Skeewolk
    Chris Godinez (@Skeewolk) reported

    @Ubisoft fix your ******* servers. Literally lost Elo when I won

  • BZube87
    Big_Zube87 (@BZube87) reported

    @LAIreland @VeniceMase 99% of the time, I am the perfect consumer, but UBISOFT...their **** pushed me too far and I blew up on some service rep and ruined his/her day, I'm sure. I feel guilty for it, I apologized and they fixed my situation...

  • husamali017
    husam ali (@husamali017) reported

    @Ubisoft @r6 can you fix mouse and keyboard on console because it's getting so annoying this is why I stopped playing last season and this season I give up so please fix your ******* game

  • Thermine4
    Thermine (@Thermine4) reported

    Yo, @Ubisoft @Rainbow6Game, FIX YOUR ******* GAME so my recoil doesn’t bounce randomly all over and I can load up the game and play one game without getting a connection error. Sincerely, YOUR PAYING CUSTOMERS.

  • thatssharakiri
    puppy (@thatssharakiri) reported

    i have done everything in my power to fix it, i uninstalled ubisoft connect, i repaired my pcs files, i uninstalled the game, i gave it administrator i even changed graphical settings in one of the configs, nothing fixed it, fix my ******* game

  • lol05575631
    lol (@lol05575631) reported

    Hey Ubisoft, Is there a problem currently with the serves? I’m trying to login and it kicks me out. I’ve heard reports of this happening to lots of others. It also gave me an abandonment penalty. Is there anyway you could take that off? @Rainbow6Game @UbisoftSupport Thanks.

  • BnDGaming69
    BnDGaming 🎮 (@BnDGaming69) reported

    @Rainbow6Game Sometime in the AM est from 5am-10am I play seige on PC via the Uplay service using directx version

  • spo0kygh0sts
    spookywashere 🇩🇪☘️🍺🪕🧩☕️ (@spo0kygh0sts) reported

    @assassinscreed @Ubisoft There is annoying lag, loading screen that pops up every time you talk with npc’s. Basically turns into a loading screen for 4/5 secs after you select to speak with them

  • GodEncarnate
    Santiago (@GodEncarnate) reported

    @Ubisoft fix your goddamn matchmaking

  • LakeSmithTV
    Lake Smith (@LakeSmithTV) reported

    @Yuzus_ @Rainbow6Game Pls fix Ubisoft

  • TARO619_R6
    Tar0 (@TARO619_R6) reported

    Bro, ubisoft, fix the random finka bs with the recoil pattern.

  • shudder07
    OhSeven 🇧🇿 (@shudder07) reported

    @Ubisoft siege keeps crashing after this update, please fix.

  • turuI_
    turul (@turuI_) reported

    Well after the update, photo mode is broken. I’ll check out the upcoming festival thing but other than that I’m not going to touch this game until Ubisoft gets their **** together.

  • Aqva_ML
    Mika🇩🇪🇳🇱 (@Aqva_ML) reported

    @L1teF Yea ubisoft needs to fix servers

  • husamali017
    husam ali (@husamali017) reported

    @Ubisoft Are you gunna fix mnk on console or you just don't care

  • LeonardoBorgess
    Leonardo Borges (@LeonardoBorgess) reported

    @Ubisoft @assassinscreed Your game is broken, we are stuck on the “A Brewing Storm” mission and you are doing nothing, it is impossible to complete the game if there is no way forward. I already uninstalled the game, I returned to the mission and I can’t get ahead of this part.

  • SmootheeB
    SmootheeBrain (@SmootheeB) reported

    Figured out the problem with Rayman Legends. #Rayman Saturday is back on track. But holy **** I could not hate Ubisoft's anti-piracy practices. Steam owners shouldn't need to have to deal with defunct Uplay and Ubisoft Connect, wtf.

  • THE100HOKAGE
    James (@THE100HOKAGE) reported

    @Ubisoft You guys need to fix the audio glitch because EVERYTIME it happens my game freezes and I have to leave and close the game

  • Oldgam3r_stream
    Oldgam3r (@Oldgam3r_stream) reported

    2 weeks gone and i cant stream by OBS(game capture) #TheDivision2 . Over 2 weeks and @Ubisoft with his @UbisoftSupport cant fix this "crash to desktop". But hey, there is some progress, for few days i can play without crash to desktop. SAD :(

  • scottstark17
    Scott Stark (@scottstark17) reported

    @Ubisoft @WeWbt014 @assassinscreed Fix dream catcher. Its been over 2 months. Still no ring. Still can't talk to the wife. This game is broken......

  • thatssharakiri
    puppy (@thatssharakiri) reported

    @Ubisoft fix rainbow 6 siege god, i literally cannot launch it, nothing changed in my computer since December and ive tried getting it to launch but it doesn't even open, ive spent nearly 100 hours in it on pc, on xbox years ago multiple hundereds support didnt help

  • OtlParker
    OTLParker (@OtlParker) reported

    @Ubisoft Fix ur game. Make it so any email works to make a Ubisoft acc

  • PhaseChristian
    Jean Denis (Chris) (@PhaseChristian) reported

    @CheezhOfficial there is an issue with watch dogs legion online I can’t find any Albion guards with handcuffs anywhere and I need to handcuff people for one of my challenges can you let Ubisoft know about that by maybe adding more Albion guards with handcuffs in online?

  • mynydilf
    Mynydilf (@mynydilf) reported

    @Ubisoft fix your recoil or my friend tony will rip his own nuts off 😳 @TSM_Beaulo

  • VrmieGX
    VrmieGX (@VrmieGX) reported

    @Ubisoft @LucasfilmGames HURRY UP AND FIX YOUR STUPID SERVERS I KEEP GETTING DISCONNECTED

  • iuDot_
    iu. 🇬🇧 (@iuDot_) reported

    @GoodMorniiing @Rainbow6Game @Ubisoft maybe a fix for this?

  • RustyMcKnob
    Tyler (@RustyMcKnob) reported

    @yChainsaw @Rainbow6Game Yo thanks are they going to fix it or? I mean it is Ubisoft we’re talking about here

  • JargainR6
    Sal🇲🇦 (@JargainR6) reported

    @Smazze_ @Ubisoft queued as a 5 got matchmaking error only the leader got in the game and was with randoms after the game abandon ban and lose elo lfg

  • CooperFelker
    Cooper Felker (@CooperFelker) reported

    @Ubisoft needs to fix their ******* game. I just want to play quick match with disconnecting from the server ever three seconds