Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (57%)
• Online Play (21%)
• Glitches (16%)
• Matchmaking (4%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Heldenberg	Game Crash	2 days ago
Paris	Glitches	4 days ago
Sitten	Game Crash	5 days ago
Creil	Online Play	5 days ago
Dieppe	Online Play	10 days ago
Villefranche-sur-Saône	Sign in	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  luna256 (@aecFanart18) reported 33 seconds ago

  @specops1130 @TKDesignzs This is the problem with you all, trying to act like Ubisoft is nowhere near Rockstar lmao, and I say this as an big Assassin's Creed fan

• 
  Gando 🐂🀄️ (@Gandometa_x) reported 54 seconds ago

  @ElienMosk I got a little experience in video game industry so I'm surprised how fast you are to create different things and video like that, but that was already happening to me when I was looking at artist in Ubisoft Open Space so I guess that's just a skill issue from me or a lack of learning x)

• 
  Devils Advocate (@M3ta_Save) reported 5 minutes ago

  @ReasonsTax @roro__c You can then make the same arguement when it comes to all the live service or onlne games on the store. But who did we blame when the crew was shut down sony or ubisoft? Ubisoft because it was their IP not sony because they sold it on their store, not xbox because they sold it on their store, or steam, ect. Why? Because ultimately it isn't down to sony what and IP owner does with their product once a contact ends. It only falls on sony when it's their own IP, cause that they are in full control over.

• 
  South East Asia Game Aesthetic (@SEAGamethetic) reported 7 minutes ago

  @Doonishsan @XilliaMainis Yes, it was made by Ubisoft Singapore. When Skull and Bones was in development, the game filled with internal issues both from goverment and Ubisoft which made a lot of people in Ubisoft felt sour

• 
  Yokimo Hurame (@YokiHurame) reported 7 minutes ago

  @ShitpostRock The only game I would have liked to see be a live service game with a constant roadmap and DLCs that add new things (without the bad practices of Ubisoft/EA/etc).

• 
  fidz fidz (@fidzfidz14) reported 9 minutes ago

  I have Ac Unity in my Ubisoft connect and i want to play it but I've changed atleast 12 times my password cuz every time I log in it says "log in multiple time" and I have to change password every time , when I somehow login they suspend my account... Happens 6 times

• 
  Misty ~COMMS OPEN 0/5 SLOTS~ (@Misterfan2000) reported 10 minutes ago

  @Ubisoft @RaymanGame Is this true or is it an error?

• 
  𝖩𝗎𝖺𝗇 (@GrannMierda) reported 10 minutes ago

  The problem is I don’t believe Ubisoft anymore. We going to see what it’s like on release day.

• 
  Justin 🗿 (@Moaiticus) reported 17 minutes ago

  @Roijo_97 @GTA6Alerts That’s why it’s a huge critique. Shadows minimized some of the problems from what I know but they reappeared in the Black Flag remake. Rockstar isn’t perfect but Ubisoft does too much hand holding and sensory overload with their UI.

• 
  David Phipps 🇺🇸⚔️ beep/bop/boop (@dragbug1) reported 19 minutes ago

  @seanaintsmart @jan_volad You seem to fail to understand the real issue. The issue is about ownership. Digital is fine, I like it better too, but per Ubisoft, and Sony, I do not own it. It's a digital license. I want ownership and I want to give it away or trade it or sell it. Get it yet?

• 
  AmirIsAwesome (@amirfirdausa) reported 19 minutes ago

  Dear @ForHonorGame @Ubisoft @UbisoftSupport please repair your game. Sound glitch is annoying

• 
  Amaze (@Amaze2174) reported 19 minutes ago

  @khaliltooshort It the game runs smoothly so what? Ubisoft charged $160 for a broken upscaled mess with Star Wars Outlaws. GTA6 runs at a native 1440p with no upscaling and seems to have a steady frame rate, I’m not seeing any issue

• 
  Mark 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Ibin_Nawtee) reported 20 minutes ago

  @Ubisoft_UK PC on Ubisoft launcher doesn't launch. Just say's it's running but nothing happens. Apparently I'm not the only one either. A fix would be great. Thank you.

• 
  SpeedKomodo (@SpeedKomodo) reported 21 minutes ago

  @Ubisoft Has the Intel e core issue been patched yet?

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 27 minutes ago

  @Ubisoft @UbisoftSupport Plus not to mention the ****** freaking hit recognition not working worth ****

• 
  stefani (@xcxtopia) reported 29 minutes ago

  @justdancegame fix your servers ubisoft

• 
  p (@Mayman07723111) reported 30 minutes ago

  @SangheiliRipa @SeaDork @StoneMountain64 I mean regardless you think rockstar make good game or not,his point is more of downgrade/peformance issue of the game itself which is what happen to ubisoft that fans refer as "Ubisoft downgrade" which rockstar far from that stigma of downgrading the fidelity of the games

• 
  Jonathan Craig (@uGVengence) reported 31 minutes ago

  I am having issues updating information on my ubisoft account. I have made a support case and yall did get back to me. Now I need to update yall with additional information but your website is failing to load the case. @UbisoftSupport

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 36 minutes ago

  Ubisoft has apologized after its new Steam release of Heroes of Might and Magic III launched without the actual game files. Instead of the full game, players initially received a 23.49 KB download containing only a dummy executable that opened a CMD Ubisoft acknowledged the mistake directly on Steam, saying: “The cause of the issue has now been resolved.” It then asked affected players to “fully uninstall and re-install the game.”

• 
  BlackWidow (@Blackwidow8163) reported 37 minutes ago

  @BFBulletin @EndersFPS I miss this game every day 😭 My favourite FPS of all time. Ubisoft fumbled so hard. I would genuinely just run and gun, maps were extraordinary. Netcode got improved by season 3, didn’t have much issues.

• 
  LUCK -E 🔥 (@D3goz4ruyo) reported 38 minutes ago

  @Zora2742 @suhostrikes @wuwapri Those ubisoft game are paid game with full finish story while Wuwa is live service tho. That would mean they have to operate two open world that need updates every few months at the same time. Sound like a hassle to manage

• 
  Songanta (@HaileSelasie13) reported 40 minutes ago

  There’s a version of the digital future that I don’t think people take seriously enough because nothing about it looks dystopian while it is being built. It mostly looks convenient. Games download instantly. Software follows you between devices. Your photos live in the cloud. Cars get new functions through updates. Accounts remember everything you purchased years ago. All of that is genuinely useful, but somewhere along the way, ownership started changing meaning. A lot of digital products no longer really end at the moment of purchase. They continue depending on authentication servers, publisher accounts, DRM, cloud infrastructure and databases that sit completely outside your control. That sounds like a technical distinction until one of those dependencies disappears. Ubisoft already showed what this looks like with The Crew. People had paid for the game, but once the servers were shut down the purchase itself wasn’t enough to keep the product alive. California now literally requires companies to be clearer when the “Buy” button is actually selling a license rather than permanent ownership. Europe has had to debate whether publishers should be allowed to make purchased games completely unusable after support ends. None of these stories are particularly dramatic on their own, but together they point in a strange direction. We’re building a world where ownership increasingly depends on somebody else continuing to recognize it. And cybersecurity makes that arrangement even more interesting. Take a company like Rockstar. Whatever anyone thinks about the recent GTA VI situation, this is one of the most valuable entertainment projects on earth, controlled by a giant publisher with serious security infrastructure and an enormous financial incentive to keep unreleased material private. Yet even companies operating at that level still suffer breaches, leaks and internal security failures. That doesn’t mean someone is going to break into Steam tomorrow and erase everyone’s library. Large platforms have backups, audit trails and redundancy precisely because they understand that risk. What bothers me more is the architecture underneath it. The same centralized system that makes it possible to restore your entire library after buying a new PC is also the system capable of deciding whether that library exists for you at all. Usually that power is useful. Sometimes it is necessary. But once enough of our lives depend on these systems, the distinction between owning something and being continuously authorized to use it starts getting blurry. And gaming is probably just the easiest early example because we notice immediately when a game disappears. It gets more uncomfortable when the same logic moves into cars, appliances, professional software, personal archives and devices whose physical hardware we actually paid for. The darker version of this future probably won’t arrive through some cinematic cyberattack where everything switches off at midnight. It would be much less obvious. A feature here becomes account bound. Another product requires permanent authentication. An old service closes. Something stops receiving updates. A company changes its terms. A platform decides a ten year old product is no longer worth maintaining. Twenty years later everyone is still surrounded by things they technically purchased, but fewer of those things can function without permission from infrastructure they do not control. Maybe regulation stops that trajectory. Maybe consumers eventually start demanding offline fallbacks and stronger ownership rights. Maybe companies themselves realize that permanent access is a selling point. Nothing about the direction is inevitable. But I do think we should be paying attention while the meaning of “buy” is still being rewritten, because once an entire economy is built around conditional access, changing it afterward will be much harder. At what point does a product stop being something you own and become something you are merely allowed to keep using?

• 
  Ed (@edkun197) reported 41 minutes ago

  @fashionpixie_ @isatheshy Yep I still remember playing Naruto broken bond on 360, in which they (Ubisoft Montreal) completely skipped Ino. Tho understandably so lol.

• 
  I GOT HACKED NOW I'M BACK MarcKingGrant (18+) (@MarcKingGrant) reported 41 minutes ago

  @Wario64 Ubisoft actually cooking up remakes outside of Assassin's Creed lately. I hope this streak doesn't get broken because I'd rather play their older games rn tbh. I want me that Watch Dogs 1 remake.

• 
  Jacob Marsh (@JohnMar39804972) reported 43 minutes ago

  @Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.

• 
  Ace (@acetomato1) reported 44 minutes ago

  @SajousGelumer @Ubisoft wildlands has offline functionality, breakpoint was built from the ground up as a live service game, that’s like saying let’s give Fortnite a offline mode, it’s very hard to do.

• 
  الباز (@ALBAZ64) reported 50 minutes ago

  @Steam I can't create a Ubisoft Connect account — every attempt fails with "An error occurred while trying to send your request" — so I can't play the Ubisoft games I bought on Steam. Ubisoft has ignored my DM and public post since July 11. Am I eligible for refunds?

• 
  FuzzyQuils 🇻🇦 (@FuzzyQuills) reported 52 minutes ago

  @BrodieOnLinux My guess is that Ubisoft's initial upload got approved then someone else managing the appID at Ubisoft uploaded a broken build afterward that didn't include the game files. (2/2)

• 
  Braidz (@BraidzMCau) reported 55 minutes ago

  @TRIPSTER0 The issue is they started following trends. Now all of their big games are way longer than they need to be. They lost the art of keeping it short and sweet and are slowly becoming another Ubisoft. I own bananza too, don't rate it.

• 
  John Can’t Lie (@JohnKrunik) reported 60 minutes ago

  @tonydotstyle @matiasgoldberg that was 10 years ago, we got a lot more efficient handling memory etc. and you're trusting ubisoft to actually know their ****? anyway, if done smartly it wouldn't be an issue, just that it needs more effort and actual knowledge that rockstar india probably lacks