Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (15%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Online Play | 1 day ago |
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Sign in | 4 days ago |
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Sign in | 4 days ago |
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Online Play | 8 days ago |
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Sign in | 9 days ago |
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Sign in | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Unsupervised Mandolorian (@Ashrubel) reported@RetnaburnX @Voltzzzzzzz36 @PaladinAshe How is Steam a Monopoly? Is the product/service they offer materially the same as the product/service being offered by Ubisoft? Are they preventing Ubisoft from selling games? Are they preventing Ubisoft from offering a similar Service? How many AAA Game Developers has Steam bankrupted by killing their ability to compete?
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🔎🕵️♂️Floki, P.I🕵️♂️🔎 (@Floki_Vt) reportedAll this tells me....Ubisoft didnt actually learn the issue that was Yasuke backlash... Sad ultimately.
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Arkadikuss (@ArkadikussPL) reported@Microsoft @XboxPL @Xbox Funny how players can recover hacked accounts on Steam, Ubisoft, EA, and almost every other platform - but not with Microsoft. How can a company behind one of the world’s biggest operating systems fail at basic account recovery? Why should players spend their hard-earned money on Xbox games if their library can be stolen and support cannot help them get it back? Yeah, no thanks. I’d rather risk breaking or losing a physical copy than ever buy a digital one from a company that cannot handle something as simple as restoring a hacked account. Fix your broken system. And this is the same company now asking users to verify their age to keep full access to Xbox features in the UK because of the Online Safety Act - and soon, in other countries. So Microsoft can demand ID, age checks, or extra verification from paying customers, but when a hacked account needs to be restored, suddenly account ownership becomes impossible to verify? _________________________ Na kanale niebawem będzie na ten temat dym, bo wkurwia mnie polityka "Nie mamy pańskiego płaszcza". No kurwa mać, firma, która jest gigantem w branży - nie tylko konsolowej - nie potrafi przywrócić konta prawowitemu właścicielowi, bo to "za trudne i niemożliwe". Ale hej - prześlij nam swój dowód, bo musimy wiek potwierdzić...
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Dilmat (@Dilemmazhits) reporteddokk is broken, and the new ranked system sucks. idk who at thought @Ubisoft this was a good idea. ranked is now impossible as a solo que player.
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Heithyboi (@heithyboi) reported@vicious696 I think chalking up discourse as performative is always stupid. The last time something like this happened Ubisoft had to restructure. I do think there absolutely is some performative discourse however there's also a **** load of real complaints and issues people have
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Brancisco Pérez Gonzá*** (@Branpg_Yelren) reported@JasonRed469467 Almost any company with shareholders have the exact same problem. The profit is more important than the art. That's why Kojima left Konami or Guillaume Broche left Ubisoft to make their own companies.
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Unsupervised Mandolorian (@Ashrubel) reported@RetnaburnX @PaladinAshe I don't actually understand the disconnect here. If Siege had only released on Ubisoft's storefront, do you think it would have been as successful as it is now?? I'll ask this question again at the end... Think of it like Steam owning a pipeline that moves... "Liquid Games". And they let you use their pipeline for free by getting you to agree to selling your game at their "STEAM Game Gas Stations" after it moves through the pipeline. But then, once the Games get to the end of the pipeline, you load a bunch of them up on trucks, and ship them to your own private Gas station that also sells the Liquid Games. And you sell them for 20% cheaper at the pump, since you didn't have to spend money on the pipeline... You just got to use their pipeline that they bought, made and have to maintain, to move your stuff, and sell it from after underneath them. That's the thing you are abusing. Getting your game on Steam's frontpage is not just an advertising deal. Its a pipeline agreement. Steam built a community of daily gamers using their platform through 20+ years of loyal, honest, and consumer-first practices. And now sketchy, schemy Ubisoft wants to undercut them after letting Steam front the cost for the hard work of popularizing a game like Siege through it's pipeline... by selling for less on their own launcher. If Siege had only released on Ubisoft's storefront, do you think it would have been as successful as it is now??
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DoYou K Now The Brokeboi Insider (@wllmlew) reported@hoturn_ @titblister @Jamessmokeeee except a portal can't be played "everywhere". it's got to have wifi. and it's "cheaper" because it can't do half of what any other pc handheld can do. Portal can Remote Play from PS console Stream games (PS Plus Premium required, most expensive tier of the service) handheld pc can Remote play xbox console stream xbox games play games NATIVELY play steam games play GoG games play Epic Game Store Games play Ubisoft Connect games Play BattleNet games Play EA Play games do emulation
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JT, Game feedback (@T22Jarrod) reported@InternetH0F Only way Xbox could make that happen is if they buy or partner with Ubisoft & save them from their own greedy & bullying business tactics, making the games Ubisoft fans actually want instant of live-service Concord like flops!
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Rand (@War_Blob) reported@Rainbow6Game @Ubisoft lmao voice chat broken you guys cant do ****
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HYRKANIAN 🐎LORD 🗡 ISLE OF THE DOOMED OUT NOW (@stranglercore) reportedokay I have been trying for two days to create an ubisoft account and every time I get a mysterious error before getting a timed lockout of the sign up page Is Assassin's Creed fake? Are these just scam games now?
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Ryan (@GamblinMan910) reported@Ubisoft fix your piece of **** game. So many bugs and glitches and I play ******* **** *** Casino 75% of the time. That’s no exaggeration, fix it *******.
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CyndoVsTheGame (@CyndoPointOh) reported@LurtGN So the whole ****** issue is that her kit was too good, lets rework her. Now her kits even ****** better a nokk still sucks absolute ***. Why does ubisoft still own this game
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John Retard (@John3tyue) reported@TheRealZephryss Edward’s face needs some work. Ubisoft games the last 10 years have the issues where their mouth movements don’t match their face lol
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💫 (@X1seh) reported@logan_r_smith10 @Ubisoft I Hit #1 7 times mate im Diamond since y1 I know what I’m saying and youre maybe Gold or Silver doka is broken! The Map is to big for Ranked!
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Envy (@EnviousR6) reported@Ubisoft please fix the audio, I can’t hear any of my teammates comms even with restarting and the cheater issue, I know it’s going to be forever until they’re banned but 8 of my 13 games have been against ragers please help me
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Hmcy (@Hmcy_) reportedSomeone needs to have a serious conversation with Ubisoft about the state of R6… not only is there cheaters in day 1 of ranked we also can’t solo Q because voice chat doesn’t work… AGAIN. What is the point in having a whole 35GB update if you ain’t gonna fix bugs that have been in the game for longer than this season. Oh sorry I forgot they broke an already strong operator great work ubi !
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Danny (@danfarnsy) reported@SandyofCthulhu It's the same arrogance and contempt for customers that's ruined Ubisoft. I've several times been interested in their games, been about ready to purchase, and then stopped myself when I realized I'd have to sign into their separate account service.
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Erago 🇦🇹 (@eragoaugustus) reported@TimSweeneyEpic @SoloEnSteam Downloading anything from your launcher sucks. There is a reason I always close Epic Games as soon as possible. I also don't want ad notifications and all that crap constantly popping up. Fix your launcher. Make it more like Steam, GOG or Ubisoft Connect.
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Goal Digger⚽ (@Goal_Digger19) reported@abishekdas73 Exactly, I know some games have some elements that maybe don't fit but this legit goes with the storyline, idk what issue these idiots are having, this is not Ubisoft😵💫
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Quattro (Weiss's Husband) (@QuattroMKII) reported@UShouldn_tCare @RdHdSteppeson The problem is that Valve marketed Ubisoft's games on Steam's front page and as thanks, Ubisoft wants to undercut Valve by selling the exact same game for cheaper on Ubisoft's own store.
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OCG 1244 🇷🇸🇧🇾ꒌ (@OldClassicGamer) reported@GodmasterBun If they are business, maybe they should plan better business decisions. I’ll buy this remake to show support for franchise but I would be lying if I said that I don’t have issues with Ubisoft picking Legends from all the other games to remake. They should have conducted a survey
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Xbox fan boy (@BespokePoint007) reported@The_CrapGamer The biggest issue with fable is this Ubisoft like mentality that more is better. 1000npc's why?? All that will do is make the repeated dialogue and assets feel so much more repetitive. And then where would you go with a sequel? 2000 NPC's?
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Common Cause (@copycatkilla666) reported@BigPPNRG11 @Isagold2 @Pirat_Nation But it does It's their storefront and Ubisoft by having their own is a competitor at that point. Why should steam have to let Ubisoft benefit from the hard work steam devs put in making the storefront and customer service as good as it is just to try to undercut them?
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Wandz (@Yewande92) reported@Providence_777 @Cursemark143 relasing IPs and are adding budgets to games their making. people have to wait between 4- 7 years for a new game and it costs £70. Companies like Ubisoft often bring out bugged and expensive games. The issue is not based on how a video game character looks.
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Konstantin Adamov (@XRayAdams) reported@Ubisoft @UbisoftSupport So you guys are still alive? Strange, after your support failed to do anything for more than a week now, I will continue spread this information! Do not create account or buy games from this company, they will never help you if you have a problem!
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Max (@maxsanr6) reportedi cant login to my ubisoft account @UbisoftSupport
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ServanteS (@SegilBeQur) reported@Rainbow6Mobile What a crappy development team! They can't fix the game! This is going to fail like many other Ubisoft games! Full of aimbot hackers plus your team is 80% bots
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Cool Guy™ 🌈✞🌛 (@ChurchOfMoons) reported@LonelyGoomba @TheUncleAlShow Where this specifically stems from, is Ubisoft not wanting to do stuff that isn't a 'service'. They've been absolutely obsessed with GAAS since Siege and For Honor dropped. That's why we haven't gotten sequels even to games that did well, like Child of Light and Lost Crown
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Jason Kleindl (@JLKleindl) reported@DatBellx @Ubisoft They can make whatever tweaks they want to ranked, but until they fix their matmaking algorithm to prioritize balance over speed, every ranked system will be ****.