Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (54%)
• Online Play (22%)
• Glitches (19%)
• Matchmaking (4%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Abbeville	Glitches	2 days ago
Noisy-le-Grand	Online Play	6 days ago
Toronto	Sign in	7 days ago
Madrid	Online Play	8 days ago
Barranqueras	Glitches	8 days ago
Acapulco de Juárez	Glitches	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⑨☄️ (@fcbniine) reported 5 minutes ago

  @OwlLunch The absolute biggest issue of anime licensed IP is the fact Bamco and Shuiesha hold a lot of them hostage, so you end up with a very ****** and cheap arena fighter from Bamco 9 times out of 10 Remember the Naruto games from Ubisoft? Yeah that ain’t happening ever again

• 
  luna256 (@aecFanart18) reported 7 minutes ago

  @specops1130 @TKDesignzs This is the problem with you all, trying to act like Ubisoft is nowhere near Rockstar lmao, and I say this as an big Assassin's Creed fan

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 🐝GTAraj🐝 (@GTArajgaming) reported 8 minutes ago

  @darthv72 @TYPOGRAPH1C @XBOX Absolutely not, it's a possibility for them to yank it at any point. Licensing issues can have the game removed from stores, it shouldn't mean permanently removed from your library. It was unnecessary for ubisoft to have that much control

• 
  Pepas (@doggodance) reported 8 minutes ago

  @_DavidGreenz_ @hamsoft05 @Ubisoft They think Breakpoint is a live service game like Division, lol, lmao even.

• 
  Silverizer (@Silverizor) reported 10 minutes ago

  @petarprokiller1 it was a hacker that got into the code and made a fake update, according to the ubisoft support team. and because of that they made another small update to fix it all afterwards but the damage was already done

• 
  Grummz (@Grummz) reported 10 minutes ago

  Ubisoft FORGOT to include the GAME! Heroes of Might and Magic III, Complete Edition, was an empty box. The AAA publisher with massive QA departments and billions of dollars shipped a 23 kiloBYTE dummy file that errors out when you run it. It took them over 10 hours to fix it. People who bought the game were absolutely furious and reviews tanked. This is why people are mad at AAA publishers who act like they absolutely don't care about what they are pushing out.

• 
  JollyBalls (@SrJ20202) reported 11 minutes ago

  @Ubisoft @gamescom Your customer service and Ubisoft+ subscription service sucks so much *** it’s actually incredible

• 
  MC (@MJR_Plays) reported 11 minutes ago

  @Rebel_ They shouldn’t have gotten rid of XDefiant and fix the damn game. That’s what that game was made for. Ubisoft is stupid tho. COD needs the player retention

• 
  TheSkepticalProthean (@ProtheanTexan) reported 17 minutes ago

  Massive is doing the best they can with this game despite all the shapeshifter nonsense that Ubisoft is doing. Yet, these gamertards who are complaining on this thread do not understand the time that it takes to fix said problems. Instead of waiting patiently, they rather ***** and moan on how it’s the Dev team fault and not their computer system messing up when it overheats that day.

• 
  white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported 17 minutes ago

  @TheDivisionGame Man I know how my deaf grandmother really feels now day to day. How does a game that almost 3000 days old have these issues?. The laziness is beyond comprehension. Get to work and fix the problem already. Absolutely no excuse for this behaviour fu Ubisoft.

• 
  Alfie Lewis (@alewis09999999) reported 19 minutes ago

  @UbisoftSupport Ubisoft fix ps5 why am I running 60 frames

• 
  GloriousEggroll (@GloriousEggroll) reported 22 minutes ago

  @ForHonorGame @Ubisoft really? The game is 10 years old guys give me a break. Plenty of other online competitive games using anti-cheat that work perfectly well on linux. Sounds to me like a developer skill problem, not a linux problem.

• 
  Swizzy (@Swizzy2488) reported 22 minutes ago

  @T3MSII @UbisoftSupport @Rainbow6Game Bro same. I know its just Siege too. Been playing Mortal Shell 2 on Ultra everything and its smooth af. Ubisoft had to fix this.

• 
  Alex Mallory (@ViiiRed) reported 28 minutes ago

  @_Deez_Games I think my main issue, how weird it sounds, are the many pirouettes Geralt is doing in combat. Why is he constantly doing a 360 when attacking?? Combat was never great, hope it's at least a bit better in remastered. Also, all the Ubisoft style question marks on the map, not a fan

• 
  Godleftmeunfinished (@_Dr_phantom_) reported 28 minutes ago

  It's so disgusting how Ubisoft treats Linux users, literally losing money for no reason as this will not solve the cheating problem. For Honor is actually one of Ubisoft's best games so this is really unfortunate and unacceptable. I really hope Valve finds a way to counter this.

• 
  UnbendingArc (@UnbendingArc) reported 33 minutes ago

  @WorkWombatman Any news on companies like Ubisoft not working? Got Black Flag with physical items last week with the hopes of making it digital to play on my Series S in the other room. Now I wish I just got the digital version.

• 
  EA-Auditor🔪🐀 (@EaAuditor) reported 33 minutes ago

  @sirKaosx If there is anyway you can help alert Ubisoft that the custom button mapping for controller is broken after the update that would be much appreciated. I can no longer use the bumper shooter button lay out and have toggle on to ads.

• 
  Jeremy Cartwright (@Epkon406) reported 35 minutes ago

  Why are you guys complaining when the game don't release until 2027? Its not even something ill be playing. but yea I agree with you all with Ubisoft being a big joke. I have a good majority of the PC catalog. And some of those games had horrible bugs that took years to fix! Some were game breaking.

• 
  Young Smoke (@YoungSmoke603) reported 38 minutes ago

  Hey @Ubisoft @Microsoft @XBOX can we fix extension management on rog xbox ally x please? Ubisoft connect games that aren't game pass games disappear from the Xbox pc library when extension management is turned on, so you have to open the ubisoft connect app to access those games

• 
  Ricci Research (@ricci_nov) reported 41 minutes ago

  @Pirat_Nation EAC ships Linux support out of the box — Ubisoft is turning off a working feature and billing it as "player safety." The actual calculus: kernel-level visibility on Proton is thinner, and Steam Deck players are a rounding error not worth the support tickets. Say that part.

• 
  Jack Daedules (@daedules) reported 42 minutes ago

  @mrbootybandit_ Usually some kind of pysicis bugs. Like you hit something and it decides to be an astronaut, or the dead body decides to dance across the floor. The scariest is the ubisoft face glitch

• 
  Dilly Dork (@DillyDork) reported 46 minutes ago

  @PrizrakLuganska @PhantomNarukami Concord was a multiplayer live service game advertised on that. People knew the servers would go down eventually. The Crew however could have been ported to an offline version to remain playable, but was delisted by Ubisoft instead

• 
  𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported 47 minutes ago

  @TrillBill478 @Gen3D_Tech @vinibytez Then they should implement input based matchmaking so mouse & keyboard players just play together and as controller players and problem solved. Xdefiant did it and it was fantastic but unfortunately Ubisoft are just ***** ******* and dropped support for it.

• 
  Big man Tyrone (it's ironic) (@JamesTDear) reported 47 minutes ago

  @riellycooperr @NoiBoobSweat You don't really need to give them schedules. Though to be fair Ubisoft never had a issue

• 
  NekoGwyndolin (@NekoGwyndolin) reported 49 minutes ago

  @Bayun_The_Cat @HighDrownedGodX @transcalamitas Dear lord dude, you're acting like FromSoft is about to fall off and become Ubisoft. They added some content to the new version of the game, but they didn't want to make that content exclusive to one console. They are selling it for $5 and it's a one time thing, there is no issue

• 
  Ace (@acetomato1) reported 54 minutes ago

  @SajousGelumer @Ubisoft wildlands has offline functionality, breakpoint was built from the ground up as a live service game, that’s like saying let’s give Fortnite a offline mode, it’s very hard to do.

• 
  Hush (@shushwave) reported 56 minutes ago

  as a long time AC player it's crazy seeing Ubisoft actually fix design issues

• 
  Guff (@NoLimitGuff) reported 58 minutes ago

  @Rainbow6Game Yo ubisoft FIX YOUR ******* GAME HOW ******** AM I IN A RANKED GAME BLUE SCREEN FOR 40 MINS ALREADY

• 
  FuzzyQuils 🇻🇦 (@FuzzyQuills) reported 58 minutes ago

  @BrodieOnLinux My guess is that Ubisoft's initial upload got approved then someone else managing the appID at Ubisoft uploaded a broken build afterward that didn't include the game files. (2/2)

• 
  Rather have hope then none at all (@MaroModo) reported 60 minutes ago

  Insane to me thar an AAA studio like @Ubisoft can leave @TheDivisionGame with the audio issues it has. This type of work is on par with companies like EA but come on Ubisoft, do better.