Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Brussels	Sign in	11 hours ago
Amane Aït Oussa	Sign in	2 days ago
Lorient	Sign in	3 days ago
Paris	Online Play	4 days ago
Dieppe	Sign in	6 days ago
Tours	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  K33B4H (@K33B4H) reported 4 minutes ago

  @AllanV3667 My biggest problem with Ubisoft doing it is it’s lazy asf. Recoloring a skin from two games ago and slapping it in another with a big price tag is just scummy

• 
  N7LightShadowOnyx (@LightShadowOnyx) reported 5 minutes ago

  @Vara_Dark funny how ubisoft had no problem releasing sales numbers for black flag but never did for shadows

• 
  James Jay 🇿🇦 🤝 🇬🇧 (@Jacquesdrums1) reported 7 minutes ago

  @Ubisoft This new update sucks! Loot not picked up, enemies not responding to your whistle, harpoon quests not loading, trophies not dropping. Fix this!!!

• 
  HotSauce-SZN (@HotSauceSZN) reported 13 minutes ago

  @Rainbow6Game @Ubisoft @UbisoftSupport the voice chat game chat still does work for rainbow I can’t hear nobody speak. Yall said yall fix it in the update yesterday. Don’t lie to us.

• 
  Varré ✝ (@Le_Mask_Keeper) reported 13 minutes ago

  @HichamTeejayh @gameunlocked26 AC4 Black Flag had microtransactions in the original, believe me, Ubisoft problems go back a while.

• 
  HighDefDiscNews.com (@HighDefDiscNews) reported 13 minutes ago

  Yo, @Ubisoft fix that!! Ship needs a steady wheel…

• 
  Akuma (@Akumabat) reported 14 minutes ago

  Ubisoft is such a humorless company because every time there's a glitch they could just go "uuuh the animus is acting up again hehe"

• 
  Spycey.R6 (@Spycey05) reported 15 minutes ago

  @Ubisoft gets a cheater problem on siege and decides to penalize players for trying to avoid playing them?? make it make sens please

• 
  Hwang Seong 🎮 Fatal Fury COTW (@HwangSeong96) reported 15 minutes ago

  @GameSpot LOL it’s pointless, the vast majority of major recent games aren't on GOG. No Square Enix, Electronic Arts (EA Sports FC), Ubisoft, Rockstar, PlayStation, Capcom, Activision Blizzard, Xbox, Sega… no live-service games, no games with Denuvo (Stellar Blade)…

• 
  Gareth Walker (@Revision_124c41) reported 16 minutes ago

  @EndymionYT Lmao reminds me of when I worked at ubisoft and they tried to tell me kassandra and not Alexio was the main character. A lot of the focus in development was on Alexio. Kassandra was planned, but it was pretty clear many of the games design decisions were built around a male lead. The decision of who was canon and the lead character seemed to come out of no where 3 months after the release of the game. Thats not even getting into the blood line issues. There are only 2 AC games where the female lead was intended and botched by interference and it isn't the post origin era. Its liberation and syndicate. Syndicate they screwed so hard by adding shoehorned in brawler mechanics to appease the top hat wearing twin. Had they focused on Evie Frye for the entire game. She had a much more compelling story as if she was the focus. Her brother Jacob was written like a supporting npc. The entire decision baffles me to this day. Lets not even talk liberation, its like they didnt know what to do with the game. Opportunity blown. Actually I forgot about AC China Shao Jun, again probably could have been a main story instead of this 2D half baked monstrosity. Not sure what inspired those games.

• 
  The Gamer Guy (@GameNewsDiscuss) reported 16 minutes ago

  @lazyjusten I really liked Shadows to a point but it started to suffer from the same old Ubisoft issues of being too big, bloated and repetitive

• 
  🐲【D】【R】【A】【C】【A】【R】【Y】【S 🐉#ᴛᴇᴀᴍʙʟᴀᴄᴋ (@tweetysgrandson) reported 17 minutes ago

  choosing to skip the checkers board game in Havana today and progressing the story **** having an achievement ****'s not worth it said the same regarding the piano minigames in FF Rebirth but they weren't half as horrible as this is playing against a broken *** AI I am sure a normal game of checkers on a phone app isn't half as bad as Ubisoft thought this would be simple to people #AssassinsCreedBlackFlagResynced

• 
  Chadz (@RealChadzz) reported 19 minutes ago

  @Hydra_Paradox1 @nuhre_ That’s the other problem Ubisoft uses always online that is also killing games but devs like crystal dynamics made avengers offline, playable anytime while delisted, with every single MTX cosmic free to use

• 
  Jonathan (@jonnaathan__) reported 20 minutes ago

  @capcomhazard i know but when devs remake a game they usually just fix the controls and some stuff, ubisoft just ctrl c ctrl v the game but with modern graphics, maybe im wrong for saying this tho

• 
  Vin (@IamVin_03) reported 22 minutes ago

  @Stephen_Agnew @NintyPrime they have good games, and new ones too. the main problem with GOG is that they DONT SELL games WITH DRM. so if the publisher is for example EA. you probably wont find their games there, because EA, ubisoft... always use drm in everysingle product they sell, in every store.

• 
  Abbhiraj Nag (@AbbhirajxNag) reported 25 minutes ago

  They’re definitely adding Unarmed & Hidden Blade Combat to AC Black Flag Resynced in the future. No one goes through so much trouble of saying that they are listening & thinking especially when its Ubisoft who needs a proper win.

• 
  Lordship of Uncreation (Busy) (@Antibluebirdy) reported 27 minutes ago

  @TheRealZephryss If I remember back in old days, Ubisoft said something along the lines of how broken features were considered as canonical glitches in the Animus.

• 
  Jak Grant (@JakGrant) reported 27 minutes ago

  Well, feeling better today after yesterday still a little tender from the urologist visit with the camera work. It was definitely something freaky to watch, but at least I have more answers than I did. So plans for today we will be streaming, we weren't sure how uncomfortable we'd be. But with the AC:BFR patch drop, which super weirdly I did not see download at all last night in Ubisoft Launcher which was weird but it's there. Oh derp. "Enabled automatic game updates for recently played games" ticked. ****** is me. Yes I'm a techy and IT techy person and problem fixer >.> Blonde moment right there. Anyway, back to some AC:BFR I'm probably horrendously behind in the storyline compared to everyone. We'll be kicking off soon with a stream.

• 
  Nose (@NoseOfDeath) reported 34 minutes ago

  @casey_Payne23 @IronGalaxy I knew there were issues but I did not know that. Ubisoft suck.

• 
  Chase Richardson (@Chase_R97) reported 37 minutes ago

  @Ubisoft @UbisoftSupport "we can't validate your ownership of the account". Well how about you tell me how to validate it??? I'm able to login using my Xbox info but you need your Ubisoft info to redeem codes

• 
  CardiffClipper (@CardiffClipper) reported 39 minutes ago

  @kevincreednews Smelly sailor quest will probably stay permanently broken i can't interact with it at all ubisoft ******* suck

• 
  azazin (@ragnarth_) reported 41 minutes ago

  @TheHiddenOneAC BF was never the issue. the problem was ubisoft desperately trying to chase that success with vikings, greek demigods, and samurai without understanding why AC4 actually worked, ultimately just diluting the core AC fantasy, mechanics, themes, and relevance.

• 
  Zach Makol (@z_Mak297) reported 42 minutes ago

  @BratorNews @Ubisoft @assassinscreed I love that no one seems to freaking care that there is ZERO haptic feedback in the entire game. Idk what the hell is taking Ubisoft so long to fix something that makes a huge difference experience wise.

• 
  @chacachaca13 (@CB47192501) reported 44 minutes ago

  @chris14158492 @Ubisoft You're not wrong. Live service slop and radical ideology have ruined this company. All started with a culture of Cosby Room employees who didn't know how to be professional. Then the Angry Birds threatened and hijacked the company. All while the CEO did bugger all about it.

• 
  B B (@Soundwave372814) reported 45 minutes ago

  their shirt on this it's on them for cowtowing to Sony. Ubisoft was on top of the world and they phoqued the fans with their DEI slop with AC shadows and refused to back down and fic the problem before release. Now UBI is failing had, is worth nothing

• 
  obnoxious sally from Half-Life 2 (@HL1Tentacle) reported 48 minutes ago

  The day video games become the same price as a ******* PS4 on eBay is the day we will have a second video game crash it just depends on who wants to be the ET for atari 2600 of this or the next generation (and I'm calling my bets that Ubisoft will be it)

• 
  Jacob Navok (@JNavok) reported 49 minutes ago

  This is very misleading. Emerging tech didn’t hobble the Ubisoft stock price. Rather Ubisoft’s massive cost structure (employee base) relative to its sales is the problem. Ubisoft has around 17k employees to Take-2’s 12k. Take-2 does $6.6bn in revenue to Ubisoft’s €1.4bn. Take-2 generates 5.5x the revenue per employee.

• 
  Tex Mex (@TexMex20233) reported 52 minutes ago

  @danjohnson505 @chrishappens91 @Wario64 Price doesn't mean ****. All ubisoft games gor for less a quarter of their original price and yet they are still in business... you watch people reviews to see if games are worth it and if the gameplay is good. This game has a problem with the story and controls.

• 
  dev (@killdevin_) reported 54 minutes ago

  @assassinscreed PLEASE fix burning ship chair spawns! Every burning ship should guarantee a chair, or the spawn rate needs to be dramatically increased. This can block 100% completion. @assassinscreed @Ubisoft

• 
  Shade Gh0st (@shadegh0st) reported 55 minutes ago

  @Ubisoft Black island glitch. Won’t let me loot warehouse in Black Island. Will show the loot animation when I do it but I won’t get any rewards and it will say need key like it reset therefore denying access to loot that warehouse permanently.