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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (52%)
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Online Play (23%)
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Glitches (13%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Curitiba |
Sign in | |
 Bydgoszcz |
Sign in | |
 Central |
Online Play | |
 Salt Lake City |
Matchmaking | |
 Nordhorn |
Sign in | |
| Canoas |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mac Parkin
(@MacGauci) reported
@UbisoftSupport Hey Ubisoft, recently finished 100% completion of odyssey.. and had bought the dlc only to figure out after a few google searches that dlc bought from Uplay is not compatible with the base game bought from steam. Any way to fix this please?
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Sigyn
(@SigynX1) reported
@LokiXdark @Ubisoft @UbisoftSupport This is beyond frustrating. The only reason for making multiple attempts is because your store took our money & added it to the wallet but wiped out the entire cart in the process. Tried to do it all over again to use that wallet money only to get errors. 😠
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Andrew Floresta
(@AndrewFloresta) reported
@Flickzkiller @assassinscreed Ubisoft don't have it in them to make unity a live service game this is actually very bad they can't do a good season pass and don't understand how levelling works
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Barlakopofai
(@Barlakopofai) reported
@FrostyStardust @BikiniBodhi Good, abuse at ubisoft is a systemic problem, not limited to just a few guys.
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Andrew
(@fishIgues) reported
@Ubisoft If only the game was playable 😴 Fix the sound glitch on rainbow you guys are stupid (triple a game btw)
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Andrew
(@fishIgues) reported
@Ubisoft fix your game I have gotten the "sound glitch" and it has crashed me out of matches and has given me a penalty not once but twice. The first one was for an hour, then the second time was for 2 hours and I'm sick of it fix your damn game. (Xbox)
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Den
(@Denbtw_) reported
@Leonski_R6 Ubisoft, instead of avoiding the problem I'd like to be one of the ones who helps solve the problem.
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Brett Spier
(@SpierBrett) reported
@lionbeard40 @IGN And you’re not listening clearly Ubisoft still…..shocker. Ubisoft hasn’t done anything original in years and a lot of see it and don’t care for it. They have problems with upper management and all they do is more installments from games that have peaked years ago .
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🇬🇳
(@barry_781) reported
@UbisoftSupport Hello, I have a problem on assassin creed unity with Ubisoft servers, it's been over 3 days and i haven't bought the game for anything at all, please fix my problem
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Kaktus mit Federn
(@KaktusmitFedern) reported
@NorrSkennn @UbisoftSupport @Ubisoft inb4: "Hi Norsk! We're having trouble figuring out what the exact issue is here. Could you explain what is happening in a bit more detail for us? Thanks!"
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Marek H.
(@Roiser0) reported
@havonetae @DgardsGaming @Ubisoft Then read my first tweet, I know she's canon and explaining why doesn't change anything. As a male, I like to play as a male, if I have the choice. Most players picked Alexios too. If there was no choice and only Kass was available, I'd have no problem with that.
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🥩callowGuru🍬
(@callowGuru) reported
@ExistentialEnso It's an over-engineered solution to a non-existent problem. There's no reason the market needs to be external to the game when a database at Ubisoft could do the same thing. At best it's pointless, at worst it serves as a gateway to proof of work crypto. (I know Tezos is not.)
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Andrew
(@fishIgues) reported
@Ubisoft FIX YOUR GAME UBISOFT FIX THE SOUND GLITCH PLEASE I HAVE A 2 HOUR BAN
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Mbanes99
(@mikebarnes99_b) reported
@Ubisoft Please fix the siege dlc so I can finish the game and buy your next dlc.
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Vanore
(@vrvrno) reported
One thing that annoys me is that Ubisoft is using Denuvo software in Assassin's Creed games. The problem is, denuvo makes the game runs based on CPU usage and not GPU usage, therefore sometimes it caused fps drop and stuttering. Goddamn sometimes my fps went down from 75 to 47🤯
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Seiryū 天の龍帝 🐉👑 SEASON 2 W.I.P
(@Seiryu_ch) reported
@CuppyCakiee A friend suggested using tabletop sim also. 👀 Ubisoft Support isn’t exactly helpful given past experiences. I already tried their fix suggestions before and none were the solution.
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Pintilie Vasile
(@PVasile97) reported
@Ubisoft I bought the Season Pass for AC4 5 months ago and I still cannot play it. I have opened a ticked since I bought it. No fix from the devs. I asked the support every month if there is any news and every time the support assures me that the devs are working on it.
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Darryl Williams
(@DarrylW99300703) reported
@Ubisoft has anyone been having problems with the servers just freezing and kicking you back to home screen
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Bible
(@Bible59772286) reported
@UbisoftSupport The Ubisoft service is not available.please try again later
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Adrien "Volt" Ziller
(@ZillerAdrien) reported
@NorrSkennn I mean its just the new blackbeard buff because ubisoft dont see it as a problem
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Cscript
(@IAMCscript) reported
@ScytheOfLuna @Kotaku @Ubisoft Also in your original comment you said "easy fix" claiming it was easy when it obviously isn't that simple. You claimed it was "easy" now you are saying you don't care if its "easy" but that is what I responded to, the fact you claimed it was an easy fix
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𝐖𝐚𝐥𝐥𝐮𝐬
(@wallus81) reported
ubisoft when I turn my computer on: sign in even though you pressed the remember me button
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Autumn 💜
(@KhaleesiBelmont) reported
Hey @Ubisoft @assassinscreed Since you're looking into an 60fps upgrade for AC Origins how about a patch to fix the issues in the PS5 version of Syndicate to make it playable? 😶
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Shanysse 🐾
(@ShanysseR6) reported
@xbr4x95 @UltrahTV @Ubisoft What seems to be the problem here 🤡
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Seiryū 天の龍帝 🐉👑 SEASON 2 W.I.P
(@Seiryu_ch) reported
Uno is now officially off the list of games I could play for collabs.😭 No matter what I do to fix it, it always crashes whenever I join an online game. The only thing I can do is wait for Ubisoft to fix it on their side of things.
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LokiX1
(@LokiXdark) reported
Tried to purchase games on the @Ubisoft sale. Charged the funds and added to wallet. Won't let me buy games, multiple attempts failed, now have to wait 48 hours to try again according to @UbisoftSupport. Waste of 2 hours and still not playing. FIX YOUR STORE FUNCTIONALITY!
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Glenn
(@gyoung3_7) reported
@Ubisoft Rainbow Six Siege is the worst game ever. You can't fix dosers who make your game freeze causing you to get an abandon sanction. Remove abandon sanctions all together. We need a petition to get this changed immediately.
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Ahwni | GEN
(@ilyAhwniR6) reported
Wish Ubisoft would fix their servers so we can have a decent scrim.
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Peter V. Baikun
(@PVBaikun) reported
@GillianDN Who pay significantly more, as Ubisoft undervalues their own employees, have less issues with protecting harassers, and have more creative freedom, since you're not beholden to a now decades old blueprint for your open world game.
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blurb
(@blurb222) reported
@Ubisoft Like every rainbow 6 game I play my audio cuts out and I crash and I’m not the only one experiencing this problem I just got suspended 2 hours cause it happened and lost MR