Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (57%)
• Online Play (21%)
• Glitches (16%)
• Matchmaking (4%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Heldenberg	Game Crash	4 days ago
Paris	Glitches	5 days ago
Sitten	Game Crash	7 days ago
Creil	Online Play	7 days ago
Dieppe	Online Play	12 days ago
Villefranche-sur-Saône	Sign in	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  p (@Mayman07723111) reported 8 minutes ago

  @SangheiliRipa @SeaDork @StoneMountain64 I mean regardless you think rockstar make good game or not,his point is more of downgrade/peformance issue of the game itself which is what happen to ubisoft that fans refer as "Ubisoft downgrade" which rockstar far from that stigma of downgrading the fidelity of the games

• 
  David Phipps 🇺🇸⚔️ beep/bop/boop (@dragbug1) reported 10 minutes ago

  @seanaintsmart @jan_volad You seem to fail to understand the real issue. The issue is about ownership. Digital is fine, I like it better too, but per Ubisoft, and Sony, I do not own it. It's a digital license. I want ownership and I want to give it away or trade it or sell it. Get it yet?

• 
  Rin (@HoundyManJones) reported 13 minutes ago

  @b0ysbrokenheart Ubisoft, at least in AC, always had some form of clean HUD, while yes there's moments where there's too much on screen, the same could be said for a good variety of other games. Ubisoft's biggest problem is writing and overall lazy game design, imho.

• 
  Aaron Ramirez (@XARAY10) reported 13 minutes ago

  Siege Might be the most sorry lobbies ill be in. There's so many cheaters with Xim and Strike Packs users with no shame on using them. Ubi Barely handles them. people literally spam crouch, TK, and throw the ******* game if someone pisses them off. @Ubisoft PLEASE fix this BS

• 
  Eleven (@alle1even) reported 14 minutes ago

  @DenLoginoff I've used it a few times to fix PC issues, specifically my pc kept waking up from sleep. It also fixed an Ubisoft launcher problem where every time my PC went to sleep or I closed the launcher I would have to log in again. A few other things too but mostly coding lol

• 
  Raiden (@raidenpb) reported 16 minutes ago

  @DqRoman1 Are you retarded? Cdpr isn't even on 1% of level rockstar is Infact they are below ubisoft considering all their games are broken on release and are lifeless open worlds

• 
  #1Republican (@CaliKev83) reported 18 minutes ago

  @TheDivisionGame @Ubisoft fix the game please. New update has broken the game and made it terrible to play. No sound. I will return when you release a fix. Missing blueprints and broken projects. I was looking forward to the update till I played it.

• 
  Pieter (@Brehbander) reported 19 minutes ago

  @longislandviper @AxolotlAndy Bookmarking this for the inevitable ET 80s reminiscent gaming crash coming. If you think this ecosystem of bloated dev costs and ever increasing bland *** games with huge file sizes focused on ******* consumers as much as possible is sustainable, I've got some Ubisoft stocks to sell to you

• 
  Noah Delashaw (@NoahDelashaw) reported 21 minutes ago

  "It can even make a ubisoft game look good" Ubisoft's issues have never been visuals; they are top of the industry in creating detailed worlds and spaces, just because YOU don't like their games doesn't mean they are bad.

• 
  jh0rge (@jh0rge_) reported 25 minutes ago

  @justdancegame The real issue is that Ubisoft has zero competition, so they give us bare-minimum effort, no updates/fixes. They forced a broken live-service launcher full of lag and crashes, while stripping away core features like the World Dance Floor and downgrading Unlimited into JD+. (1/2)

• 
  TJ (@foreversausages) reported 28 minutes ago

  @MightyKeef Yes. **** Ubisoft. Utter ******* AIDS games that are broken.

• 
  luna256 (@aecFanart18) reported 28 minutes ago

  @specops1130 @TKDesignzs This is the problem with you all, trying to act like Ubisoft is nowhere near Rockstar lmao, and I say this as an big Assassin's Creed fan

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 🐝GTAraj🐝 (@GTArajgaming) reported 33 minutes ago

  @darthv72 @TYPOGRAPH1C @XBOX Absolutely not, it's a possibility for them to yank it at any point. Licensing issues can have the game removed from stores, it shouldn't mean permanently removed from your library. It was unnecessary for ubisoft to have that much control

• 
  Plaism (@Plaism_r6) reported 33 minutes ago

  @Ubisoft @UbisoftSupport @Rainbow6Game when you gonna fix the being stuck in pc pool even when im controller glitch for xbox?

• 
  Gremlin (@PimpGremlin) reported 33 minutes ago

  @Ubisoft @Rainbow6Game Fix you ******* anti-cheat and start hardware banning people like I shouldn't be running into cheaters every game or every other game depending on the day. Also fix your damn SBMM; I shouldnt be getting Champions and Emeralds in ******* Silver lobbies.

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 34 minutes ago

  Ubisoft has apologized after its new Steam release of Heroes of Might and Magic III launched without the actual game files. Instead of the full game, players initially received a 23.49 KB download containing only a dummy executable that opened a CMD Ubisoft acknowledged the mistake directly on Steam, saying: “The cause of the issue has now been resolved.” It then asked affected players to “fully uninstall and re-install the game.”

• 
  Ashe💖 (@Rebel_Ashe) reported 35 minutes ago

  @tylertrautman i never got to play thru the whole game because i got a bug that made the game crash as soon as it would load in, tried every fix ubisoft support gave me and it never worked so i just refunded it. Maybe in the future ill come back to give it a shot if its been updated a lot

• 
  Jennifer Denny (@RedRidingHood10) reported 36 minutes ago

  @Ubisoft @gamescom Bro fix the sound issues in *** 2.

• 
  Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported 38 minutes ago

  @TheChancellorBR Ubisoft sucks. Too vague? The only thing that never gets broken is the store 🤔. Priorities right.

• 
  𝖩𝗎𝖺𝗇 (@GrannMierda) reported 40 minutes ago

  The problem is I don’t believe Ubisoft anymore. We going to see what it’s like on release day.

• 
  Justin 🗿 (@Moaiticus) reported 41 minutes ago

  @Roijo_97 @GTA6Alerts That’s why it’s a huge critique. Shadows minimized some of the problems from what I know but they reappeared in the Black Flag remake. Rockstar isn’t perfect but Ubisoft does too much hand holding and sensory overload with their UI.

• 
  V (@catslashmouse) reported 43 minutes ago

  Also **** the drones. I don’t know what early 2020s Ubisoft was ******* thinking when they put drones into two fine games (Legion and GR Breakpoint), genuinely the most irritating parts of the respective games. No, I don’t care if it’s in service of the futuristic setting

• 
  Drawn Out (@DrawnOutYT) reported 44 minutes ago

  @yourmadhah @Sup3s0nic @DreamsideFPS Lmao so what you’re saying is you want rockstar to follow Ubisoft, activision, PlayStation, Konami and bungie’s example? You are the problem lol.

• 
  Cave (@RevengeofCave) reported 48 minutes ago

  This doesn't work because the average gunball player will play the newest AAA slop like any Ubisoft, Capcom, or Sony release. They do not believe gaming is dead, they believe it is thriving in fact, and that's the problem!

• 
  Dis appointed man (@Tosup012) reported 49 minutes ago

  @JosephSpade3 @Redemption39145 @BladeOpotato To me Rockstar is one of the last companies that I think of when talking about ”screwing over gamers”. Where is all this hate for EA, Ubisoft, Bethesda? Releasing either gambling pay to win **** or soulless broken games.

• 
  REVEREND FICTION (@REVERNEDFICTION) reported 51 minutes ago

  Rainbow six siege's main issue is Ubisoft caters to DEI and Esports. The 1st creative director said Siege was made to revolve around Tom clancy's legacy as faithful as possible. Ubisoft has no clue what the hell their or they do and its on purpose and they are just retarded.

• 
  Big man Tyrone (it's ironic) (@JamesTDear) reported 53 minutes ago

  @riellycooperr @NoiBoobSweat You don't really need to give them schedules. Though to be fair Ubisoft never had a issue

• 
  Young Smoke (@YoungSmoke603) reported 57 minutes ago

  Hey @Ubisoft @Microsoft @XBOX can we fix extension management on rog xbox ally x please? Ubisoft connect games that aren't game pass games disappear from the Xbox pc library when extension management is turned on, so you have to open the ubisoft connect app to access those games

• 
  coubdolf (@coubdolf) reported 58 minutes ago

  @SaltyreArt I read somewhere that the deal with Ubisoft was actually struck back in 2017 because of the Snowdrop engine, but it’s practically useless... the game isn't properly optimized, and it’s completely unclear when Ubisoft will ever fix that.

• 
  ZLEK (@ZakarinaMuyXd) reported 60 minutes ago

  @ohlookitsrafa Not much really, i guess the main thing is that ubisoft delivers broken games that can be patched by fans, and the broken games go with no strings attached, hoyoverse delivers "good games" with such a huge caviat that you genuinely don't want to even know anything they do