Ubisoft Connect down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (62%)
• Online Play (20%)
• Glitches (8%)
• Game Crash (8%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Montbéliard	Online Play	2 hours ago
New Delhi	Sign in	2 hours ago
Clarkston	Online Play	3 hours ago
Marseille	Glitches	7 hours ago
Palm Bay	Sign in	2 days ago
Sydney	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexander Knöll (@anybxdy_) reported 5 minutes ago

  @UbisoftSupport I did the steps and still have the "A Ubisoft service is not available at the moment" problem

• 
  Kris Jones 💙 (@WelshKris87) reported 6 minutes ago

  @NomDGames @EmpathWriter Biggest problem with Gaming is aggressive monetization, look at something like Fifa to see how it exploits people. The biggest problem in the industry is the boys club mentality that leads to situations like Ubisoft and others that have come out over the past couple of years.

• 
  Modders (@Modders727) reported 6 minutes ago

  @UbisoftSupport I have done all that. I cannot log into Ubisoft connect. I have re downloaded the app on my OC but it just says “A Ubisoft service is unavailable please try again later”. But I can log into Ubisoft connect through the website. I don’t understand.

• 
  Juice (@Alcubierre50714) reported 7 minutes ago

  @lackingsaint Rainbow Six has the same issue with the Ranked playlist. They deem my personal phone number as Not Meeting Security Standards for 2FA. I can no longer play Ranked with my friends because of my phone carrier thanks to Ubisoft and their utter lack of methods for contacting support

• 
  Shalvi (@Urishhh) reported 8 minutes ago

  @ooziieG @MrPope @RexenR6 He’s not working at ubisoft anymore you can see it on he’s profile

• 
  Maverick.PNW (@MaverickPNW) reported 9 minutes ago

  Anyone know why Ubi says “ Ubisoft service is current unavailable” I can’t go online 😭 help @k3nHD @xandefano

• 
  Stironion (@Dylan1898) reported 10 minutes ago

  @UbisoftSupport So is Uplay down? Just bought a game and can't play it, says service is currently unavailable and I've already done all the troubleshooting suggested on your website.

• 
  Never (@never_rl) reported 12 minutes ago

  @UbisoftSupport How do I fix the "A Ubisoft service is currently unavailable. Please try again later." error?

• 
  Riley (@RyRythe1st) reported 13 minutes ago

  Anyone know about uplay login not working or a fix for it? Have a game in 15 mins 🙃

• 
  Anerkind 🍺 (@anerkind) reported 13 minutes ago

  @Grummz i've used pre-paid for years because it was the same service and far cheaper. @Ubisoft blocks my numbers for this reason even though they won't admit it, so I'm unable to use that authentication protection with them. lose/lose

• 
  Ethan Cole (@efoljcole) reported 17 minutes ago

  @xMBGx @Ubisoft need to fix assassins creed syndicate on ps5

• 
  Convolk (@MrConvolk) reported 19 minutes ago

  @UbisoftSupport There is no error on the web side, but on the client side there will be "A Ubisoft service is currently unavailable. Please try again later."🙃

• 
  Rath2435 (@Rath24351) reported 19 minutes ago

  @UbisoftSupport I still cant login into my uplay account and it's been 2 days like wtf

• 
  Got Crypto? ☿ (@Skelebxne) reported 19 minutes ago

  @UbisoftSupport Ubisoft connect not working on steamdeck or steam OS. How you gonna discount your games on steam for them not even work.

• 
  Ranger Houston (@ranger_houston) reported 24 minutes ago

  @tostspender @CDPROJEKTRED So y’all gonna pull a Cyberpunk and release Orion in a bugged out mess, only to then fix it 3 years later right before announcing your sequel? y’all turning into @Ubisoft

• 
  Space Dog Industries (@pokothespacedog) reported 28 minutes ago

  @daisylion13 there's a note in today's patch notes regarding this. currently still under "high priority investigation" by @Ubisoft . basically they acknowledge it's an issue, but don't know why it's happening.

• 
  Convolk (@MrConvolk) reported 28 minutes ago

  @UbisoftSupport There is no error on the web side, but on the client side there will be "ubisoft service is currently unavailable, please try again later or switch to offline mode"

• 
  Zac Enderby (@SjnsR6) reported 28 minutes ago

  @Ubisoft @UbisoftSupport @UbisoftANZ Wtaf is your game doing? 4-4 OT match point and I get kicked from the game? I’m on the Xbox Series X . I don’t want a bot reply saying “we’re sorry about the issue what console are you.” Give me a real answer and my elo.

• 
  Jimmy Lemke (@JimmyLemke) reported 29 minutes ago

  @UbisoftSupport "A Ubisoft service is currently unavailable. Please try again later." I just wanna install Valhalla and play it bro.

• 
  Alexander Knöll (@anybxdy_) reported 29 minutes ago

  @UbisoftSupport please fix the ubisoft connect problems now!!!

• 
  Aaron Bluck (@OnlyForBetting) reported 34 minutes ago

  @Ubisoft @UbisoftSupport please fix your game. You released an update today fixing the crashes but are still choosing to ignore the fact that your game is causing PS5s to turn off after a game. Surely this should of been a main priority considering doing this can damage a system

• 
  RØSES (@Roses_Sucks) reported 37 minutes ago

  @UbisoftSupport @UbisoftSupport I STILL can't login to Ubisoft Connect. I have been unable to for multiple days on end now since I installed the program to download a game. I'm from Canada and my Username is ImProvocative I tried to dm but haven't gotten a response.

• 
  ⚙Mess Up Machine⚙ (@MessUpMachine) reported 40 minutes ago

  Gonna go ahead and say it way after it's popularity is gone, but Farcry 5 is a MESS! The problem lies in the AI if you can even call it "intelligence". The engine just seems overwhelmed! #Farcry5 #ubisoft #gaming

• 
  Jon Chamberlain (@Link1709) reported 40 minutes ago

  @forestminish Same as anyone who buys Ubisoft games and downplays any of the crap that went down there. I'm not buying mario and rabbids because of it. I would say I was shocked nintendo partnered but there are rumblings NOA have a similar problem.

• 
  MateEgg | God of Eggs (@MateEgg7) reported 41 minutes ago

  Overwatch 2 score is in 0/10 couldn't login yesterday and today a bug reset my account progress. This is worse than the average Ubisoft experience.

• 
  Fabián P. de Pepino (@Falpaca9) reported 45 minutes ago

  @UbisoftSupport Hello, was just trying to sign-in and is failing with nessage, ubisoft service unavailable at the moment, from the service installed from Microsoft store, but was able to login in the web browser, from Colombia

• 
  Convolk (@MrConvolk) reported 47 minutes ago

  @UbisoftSupport There is no error on the web side, but on the client side there will be "ubisoft service is currently unavailable, please try again later or switch to offline mode"🙃

• 
  EMGG GeeZus 🔜 FA2022 (@TheGeeZus) reported 48 minutes ago

  @GOGcom Greetings good people. Probably I am part of the list but even after the updated I cannot sync PSN nor Ubisoft Connect. If this is a known issue and already addresses, my apologies.

• 
  SpookyMyCheeks 👻 (@SandyMyCheeks1) reported 48 minutes ago

  @UbisoftSupport "A Ubisoft service is currently unavailable. Please try again later." That's all I got. No error code. Just that prompt.

• 
  Got Crypto? ☿ (@Skelebxne) reported 1 hour ago

  @UbisoftSupport Ubisoft connect not working on steamdeck or steam OS. I'm in the Midwest United States. How you gonna discount your games on steam for them not to even work.