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Ubisoft Connect

Ubisoft Connect down? Current status, problems and outages

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 64% Sign in (64%)
  • 19% Online Play (19%)
  • 8% Glitches (8%)
  • 8% Game Crash (8%)
  • 2% Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
La Garenne-Colombes Glitches 11 hours ago
Vizille Glitches 4 days ago
Cape Town Sign in 5 days ago
Saultain Sign in 7 days ago
Lyon Sign in 7 days ago
Johannesburg Sign in 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • SamiBerry12
    Sami Berry (@SamiBerry12) reported

    @AccessTheAnimus Why does it always have to be a male why can’t it be a female for the golden assassin seriously Ubisoft got issues man

  • WyattCa46131209
    spymain64 (@WyattCa46131209) reported

    @Ubisoft btw can we have back multiplayer bro i miss ac revelations multiplayer and can we atleast get another co op game like ac unity or can u atleast fix it on xbox for god sakes

  • thebluepepsgam1
    TBPG (@thebluepepsgam1) reported

    @UbisoftSupport @bubba18819232 Ubisoft connect still claims the service to be unavailable, is the service still under a maintenance break?

  • crazypudg
    JC 🐠 (@crazypudg) reported

    @Ubisoft fix your ****** login bullshit so i can play your ******* games.

  • eorva_r6
    eorva (@eorva_r6) reported

    might kd glitch myself a 1000000 kd on a smurf as i can’t queue for a ranked game on my main at all thanks @Ubisoft

  • Simowolfdgn1
    Simowolfdgn (@Simowolfdgn1) reported

    @Ubisoft @UbisoftSupport can you guys like fix the servers or the game please ive been kicked from so many games today trying to do placements which caused me to lose and derank can u fix these problems before you add stuff thats not necessary

  • SaltyV1rg1n
    SaltyV1rg1n (@SaltyV1rg1n) reported

    Gg @Ubisoft @UbisoftSupport another terrible season ahead... 1. Copied op from valorant 2. 90% of the promised tweeks and nervs not implemented 3. Didnt fix the crash problems 4. No updated matchmaking 5. Showcase matchmaking Why do you always let us down... #RIP #Y7

  • THY21960007
    THY (@THY21960007) reported

    @Ubisoft Hi guys. I am sorry to inform you but I am slightly disappointed with the new updated. Whilst it is most pleasant to have a firing range I am quite disappointed that you cannot switch operator in game. Please fix this. Many thanks Ted

  • s7r1d3r420
    Nick (@s7r1d3r420) reported

    @Ubisoft Or maybe you could just you know, FIX YOUR ******* HALF ASSED PC PORTS

  • Brayden_54_
    Brayden Hall (@Brayden_54_) reported

    @UbisoftSupport @Ubisoft @UbisoftR6 fix your ps4 game sound god danm

  • Jdorear
    John O'Rear (@Jdorear) reported

    @UbisoftSupport I’m on PC, specifically launching from Ubisoft Connect platform. I cannot queue into Ranked matches or Quick Matches, it searches for 15:00 minutes and then an error pops up stating there are no games to join. I can join SkatePark but no games with other players. Acc: Puffles4

  • kei2371
    L.K. (@kei2371) reported

    @thegameawards @assassinscreed @Ubisoft I don’t like the wording on this one. It suggests a long term game like some mmo or live service bs. Have too many of those already…

  • ibnZoro
    ❄️ (@ibnZoro) reported

    fix your audio you clowns, its a 7 year old game!!🤡🤡🤡🤡 @Rainbow6Game @Ubisoft

  • bloomeenie2
    bluemeanie (@bloomeenie2) reported

    @UbisoftSupport setting google's dns servers didn't work. i was able to play fine without them back last monday, after watch dog's outage was fixed. i've followed every trouble shooting step from the website and even reinstalled the game and i still can't connect to ubisoft's servers

  • mcmxcix0201
    randyandy (@mcmxcix0201) reported

    Ubisoft managed to get the same sound problems on console as last season, even after delaying it. Shame on you. It looks like they learned nothing. #Ubisoft #r6 #RainbowSix

  • robtanner84
    DoneDidIt (@robtanner84) reported

    @Ubisoft @Rainbow6Game #Ubisoft #RainbowSixSiege How about we do something about the atrocious audio. Makes no sense that they are two rooms over and sounds like they are in your front pocket. Fix this.

  • GIGR__
    Cam 👑 (@GIGR__) reported

    **** ******* game @Ubisoft fix your ****

  • Nicco1301
    NICCOLO' MUNICCHI (@Nicco1301) reported

    @Ubisoft fix audio in r6

  • ltsSamo
    Samo.QmE (@ltsSamo) reported

    R6 just crashed for my stack? @Ubisoft fix the game fellas

  • Phoen1xFPS_
    Michael 🇨🇦 (@Phoen1xFPS_) reported

    @Waltzfsbiddies @R6Kale the issue is that its just the uplay launcher lmfao ubi datamining for their tencent stocks

  • CarriedPlat
    Doom (@CarriedPlat) reported

    Bro I bought the premium y7 pass and got my 20 tiers but no rewards. Smh Ubi fix your ******* game @UbisoftSupport @Ubisoft

  • Dillwill__
    Dillwill (@Dillwill__) reported

    @Ubisoft @Rainbow6Game fix your game i took ban for a hour and i still cant q for a ranked game its been 90mins

  • DarkSonatas
    Justin (@DarkSonatas) reported

    Ubisoft chat finally working!!! Took way too long to come back, but my issue is solved. Can finally play ranked again in R6 Siege.

  • alhasawi4005
    nawaf_alhasawi (@alhasawi4005) reported

    @Rainbow6Game Please solve the surround sound problem. There was a glitch in the surround sound after the last update @Ubisoft @UbisoftME

  • diashauedejoint
    livin2die (@diashauedejoint) reported

    @Ubisoft FIX THE HIT BOXS ON R6 IM GOING TRU IT RN 😑

  • DemonRiddenTTV
    Demon (@DemonRiddenTTV) reported

    PLEASE fix this recoil on Sens' POF-9, it is SO BAD! @Rainbow6Game @Ubisoft @UbisoftSupport

  • UnicornSergeant
    Sergeant_unicorn (@UnicornSergeant) reported

    @ubisoft @UbisoftSupport @TheDivisionGame could I get some help my game keeps crashing and I have to open task manager and close it every time. Any fix coming soon and it’s not just my game? Purchased on epic games

  • Kyle_byte
    Kyle (@Kyle_byte) reported

    However Ubisoft made it possible to transfer saves through Ubisoft account it’s unnecessary hoops. Even though Sony was the first to “pioneer “ cloud gaming. Man they are MILES behind Xbox and it’s disgusting as someone who generally wants to use their service.

  • pipihead666
    tom long dickson (@pipihead666) reported

    @Rainbow6Game Game still has the same bugs from last season …game still crashes during matches while playing … headshot don’t fully hit head according to Ubisoft …after 7 long depressing years this game still can’t get it right and fix simple shi …dumbass money hungry developers.

  • THY21960007
    THY (@THY21960007) reported

    @Ubisoft Hi guys. I am sorry to inform you but I am slightly disappointed with the new update. Whilst it is most pleasant to have a firing range I am quite disappointed that you cannot switch operator in game. Please fix this. Many thanks Ted