Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (69%)
• Online Play (15%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Champeix	Glitches	9 hours ago
Les Mureaux	Online Play	18 hours ago
Meyenheim	Glitches	2 days ago
New York City	Sign in	5 days ago
Guénange	Online Play	7 days ago
Chennai	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⭐⭐⭐⭐⭐ (@deadeyeoutlaw) reported 1 second ago

  @GTASixInfo Ubisoft always had the resources to match Rockstar; the problem is precisely things like that tacky mask, or the ridiculous and surreal hacking. If they had made a more realistic crime game, they would have fared better. They also need to improve certain aspects of their designs

• 
  Synkronist (@The_Synkronist) reported 1 minute ago

  @MattCas15449587 @fwprism Yesterday it was overwhelmingly negative I believe. just that first wave of mad reviewers. Personally, I would prefer if everything Ubisoft makes, good or otherwise, gets such a low rating that the studio ceases to exist and does the world a service, but hey, that's just me.

• 
  iampowlly (@iampowlly) reported 7 minutes ago

  Well! This is the best I can do for now! Come on Ubisoft/Nvidia get with it! Why do the customer have to work to fix your product? If I tried to get marry sue my customer to hold the door level while I shim to true. I am sure she would not be impressed! I Was hoping you guys would know you **** by now! Anyway lets see how long it takes before the patch! GG's.

• 
  Ricky | Save Physical Games! (@RickyWinsKO) reported 13 minutes ago

  @MAGamer36759325 It wasn't like P.T. Existing owners kept access. The issue is that it completely disappeared from sale for over 6 years because of licensing. If Ubisoft hadn't brought it back, new players would've had no legal way to buy it. That's the risk people are talking about. Imagine hearing about a great game from your friends but when you went to buy it, it was gone?

• 
  the_tall_bwoy🇬🇭 (@Nana_Pokuu) reported 13 minutes ago

  @Ubisoft Fix the bugs and 30fps cutscenes on PS5 Pro.. that’s all we ask for🙏🏾

• 
  Bepboprobot (@Bepboprobot) reported 14 minutes ago

  @assassinscreed Please fix settings - DLSS Frame Generation not working properly (must apply manually in Nvidia App), 30 fps cap cutscenes if settings on max, no audio off for menu (annoying menu sound bling bling bling), Ubisoft Launcher is a pain in the ******* (after restart does not launch).

• 
  DUNGEON-00X 💿📀 (@Dungeon00X) reported 16 minutes ago

  They've been doing this for years and NOW they're having an issue with it? Refund the game and tell Ubisoft to **** off. Stop giving this company your hard earned money.

• 
  Oath | Freshh 🔜CoD Champs 🔜Halo Fest (@Freshh) reported 17 minutes ago

  @Ubisoft @assassinscreed @UbisoftSupport I am having trouble going live from my xbox. It says "this game doesnt allow streaming" WHATS GOING ON?

• 
  Pluto242light (@pluto242light) reported 19 minutes ago

  @Riversmannnn @ManaByte Wow such a massive problem hope Ubisoft goes bankrupt🫩

• 
  Lukita (@Olukiitas) reported 21 minutes ago

  @Ubisoft Fix the language on Steam

• 
  Ricky | Save Physical Games! (@RickyWinsKO) reported 23 minutes ago

  @CrookedDe_light @voidstrudel Bro, you called me a liar and then wrote two whole posts proving my exact point. Yes, the game was delisted because the licensing expired. That’s the ******* problem. A contract ended, so the game disappeared from sale for six years. Physical copies would’ve kept working, circulating, and being resold that entire time. And no **** Ubisoft brought it back because they thought it could make money. Nobody said they rereleased it out of love and friendship. Fan demand and profit can exist at the same time, genius. You didn’t debunk a SINGLE thing I said. You just sprinted into my replies foaming at the mouth and accidentally made the preservation argument for me. Embarrassing.

• 
  Robert (he/him) (@robertjosephval) reported 23 minutes ago

  You can see an example of this glitch at 3:46 time stamp. A double assassination happens, but he only assassinates one guy. The other one just keels over by himself. @Ubisoft @UbisoftSupport @assassinscreed

• 
  Pradeep Malarvannan (@PradeepMFree) reported 24 minutes ago

  @ubisoftin @LifeatUbisoft Just looked at the comparison and it looks really good. I know the hate you guys are getting, but you guys do your thing. I may have issues with Ubisoft, but not with their devs.

• 
  Augest (@Dysiric) reported 27 minutes ago

  At what point do we think that consumers are the problem like what did you expect unironically paying for a Ubisoft game

• 
  🪬Voided_Reality🪬 (@Voided__Reality) reported 28 minutes ago

  @Ubisoft @Ubisoft @UbisoftSupport Unlock cutscene framerates to 60fps on console. We know they are realtime because you've already told PC it was a bug you were working to fix! There is no excuse for 30fps cutscenes in a 60fps game mode, it KILLS immersion!

• 
  Stevie S. (@Stantonio_) reported 29 minutes ago

  @Ubisoft Many things are good but how do you even manage to make combat so horrible? Just an utterly broken system

• 
  unknown (@IVIMrCanada) reported 30 minutes ago

  @Ubisoft Any fix for the game crashing bugs incoming? A Man they call the sage the grand master will just stop and won’t progress the mission at all

• 
  Shelby 🐾 💖 (@shelbywuff) reported 30 minutes ago

  @JtheFrog0 It’s ******* cosmetic. Who ******** cares??? Seriously??? I hate Ubisoft but people are always going after them for trivial **** and not the real problems they have. The game is fantastic, if you let ****** sparkly cosmetics you don’t have to buy ruin it for you, you’re weird

• 
  Olivve DS (@FoolekOlive) reported 32 minutes ago

  @oP_RyQ_ @VnhgoStar i don’t think it’s like fresh acc, some champs i have on and last szn champ too and i play with idk if it bc i stop play and i have like some free game, idk it’s ubisoft the problem

• 
  The SUNY Purchase Sunni Shia (@Princessmwahpin) reported 32 minutes ago

  @tikhon27 @Biast12 im guessing ubisoft put it in there themselves to generate viral traction for a while but i was safe and i repaired the only ship damage i knew to fix there we threw our boots at god i heard you praying for sugar cane clean run off

• 
  Fleshly Delight (@Fleshly_Delight) reported 34 minutes ago

  @FckingSaltY @ShitpostRock The problem with Wilds is that so much of that could have been special quest rewards, you know, like we got in the past. But Capcom gonna Capcom just like Ubisoft gonna Ubisoft.

• 
  jimmy (@jimmy03636763) reported 36 minutes ago

  @Mangalawyer Hating on ubisoft is just trendy. There is literally no issues with ugly npcs

• 
  Plastic Chair Disrespecter (@PlasticChairDis) reported 39 minutes ago

  @Ivantheboomer @Pirat_Nation Steam isn't popular because it's digital. EA's Origin and Ubisoft's uPlay are digital services, and people hate those piles of crap. Steam works because it's a good service with sensible policies, fast downloads, fair prices, and regular sales. Sony will **** that part up.

• 
  The Raven (@RavenMentore) reported 40 minutes ago

  For the Ubisoft lovers out there, all that toxic positivity lead to WEF sending Sony the green light also to digitise games. When there's no one left to challenge or question authority, just remember you deserved to be silenced by your governments in equal turn. YOU are the problem if you promote toxic positivity.

• 
  Onur ✨ noch im WM Fieber 🇨🇭 (@Sapphire1893) reported 43 minutes ago

  @UbisoftSupport Nvidia DLSS Frame Generation isn't working in AC Black Flag Resynced. Checked the files once in the Ubisoft Launcher. No problems found.

• 
  Jaiden Franqui (@JaidenStation) reported 44 minutes ago

  @lastchalice As far as AAA games go, this problem is pretty detrimental to the overall morale of the industry itself as AAs and Indies don’t have this problem nearly as much considering that they are focused on making entertainment instead of profits. Black Flag Resynced, which looks pretty, suffers from the layoff issue since it’s coming from the notorious Ubisoft, and then compare it to an indie game like Hades II from Supergiant Games, and you can’t tell me that the difference is night and day in terms of making profits and passionate developers. This has to stop, but these companies are businesses themselves.

• 
  Robert (he/him) (@robertjosephval) reported 50 minutes ago

  I really like the stealth gameplay in AC Black Flag. Feels really sleek and natural, just like Shadows, minus the prone. I only run into one issue @Ubisoft, which is the double assassinations. Sometimes "double assassination" doesn't trigger and it's just one assassination. 1/2

• 
  MegamanNG (@MegamanRA) reported 51 minutes ago

  @Cyael Let Ubisoft crash and burn already.

• 
  Josiah Sybau 🗡️ 😈 (@JosiahSybau) reported 54 minutes ago

  I went into today, half expecting Ubisoft to ruin one of my favorite games. Because Ubisoft keeps letting us down (looking at you Shadows). The game opened to mixed reviews. My worry grew. But I cast it all aside, and gave it a chance anyway. And I had fun. Like, a lot of fun. I touched on it briefly during stream but the last 5 AC’s just haven’t been AC. Valhalla was fun, but who really played like an assassin? It was a Viking game cosplaying as an Assassins Creed. The others never hit the mark. And going back to Black Flag was the right move. Day 1, it broke AC’s highest concurrent player count and then dwarfed it. People WANTED this return to form. And Ubisoft for once delivered. Now the devs they laid off? That’s the Ubisoft I know. And I think it’s ******. Those devs deserve their flowers for what they pulled off. Black Flag is such a beloved game, that if they didn’t do it justice, they’d definitely hear about it. But they did it justice and then some. I hope a studio picks them up soon, and they create a masterpiece. Now. The review bombers. I was made to believe that this game shoves DLC down my throat. Now you can wanna guess how many times I saw the DLC store? If you said more than once, you’d be wrong. And I only saw it that one time because I intentionally hit the button to look. I hate micro transactions as much as the next guy, but you can just, not buy them. It’s not gonna stop you from playing the game. Next I was made to believe cutscenes were capped at 30fps. Turns out that’s just a bug that will be patched (it’s day 1 ofc there will be bugs) but you can also just tweak settings to not have that happen. Literally a 5 second fix if that. I think people were just looking for something to cry about just because it’s Ubisoft. And I get it, I’m by no means an Ubisoft fan and I’ll never defend their bs. But this time they gave us something good, and you focus on these minor issues to make the game seem bad when it’s actually pretty damn good. Anyways, it’s 2am and I have to work in the morning. But I’ll be dreaming of the seas. TLDR; Stop treating reviews as gospel, and just try it if you want to. (Sat with chat and made this at the end, I have gripes but overall? In my book a 70 is pretty damn high all things considered)

• 
  Hades (not real) (@HadesHotheaded) reported 56 minutes ago

  @RappyGrinder @Pirat_Nation Just remember that the CEO of Ubisoft died to a plane crash.