Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (62%)
• Online Play (19%)
• Glitches (9%)
• Game Crash (8%)
• Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Tignieu-Jameyzieu	Glitches	2 days ago
Bhopal	Online Play	2 days ago
London	Sign in	2 days ago
Paris	Sign in	2 days ago
Oelde	Sign in	7 days ago
Buxton	Game Crash	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramon Powell (@crnbread) reported 9 seconds ago

  @TheDivisionGame Kindly be advised me and some fellow agents, are unable to sign into our Ubisoft accounts.. I have created almost 6 tickets with support, issue unresolved. It started on Monday, still occurring now.

• 
  Laurent Maraigne (@LMaraigne) reported 51 seconds ago

  @MarioRGez_ @ilyamirox It's not a Linux problem. If Ubisoft doesn't make games for Linux, it's not because Linux is not capable of running games, it's because the mainstream OSes are more interesting from a business standpoint. It has nothing to do with the technical characteristics of Linux.

• 
  Sikoo (@Sikoo00796228) reported 2 minutes ago

  @UbisoftSupport I am contacting you to ask the availability for Live chat service for Ubisoft support in regards to a false sanction on my Rainbow six siege account. If you do have any info of the available days you guys are able to live chat please feel free to lmk

• 
  This one dude (@treeglade) reported 3 minutes ago

  @Mr_Bonnie_alt @RaymanGame Yeah, I know. If Ubisoft wanted they could 100% sort the licensing issues out.

• 
  PipoShrimp (@PipoShrimp) reported 7 minutes ago

  @Niflheimm155983 The problem is that most of the massive games are usually something like the Ubisoft open world format where its all just padding and busy work. I am more preferable to something like the Binding of Isaac where the constant amount of new stuff being unlocked keeps things fresh

• 
  dadddydark (@dadddydark1) reported 10 minutes ago

  @UbisoftSupport I am having an issue where I cannot open the ubisoft connect menu in Siege. (See provided video) I am playing on pc and I've tried verifying the game files, reinstalling, and clearing the cache in the ubisoft launcher. Can I please get some help fixing this?

• 
  him (@RaederPletcher) reported 10 minutes ago

  @Rainbow6Game can this stupid organization please fix desync, i’m tired of dying because of desync and ur ****** *** servers. bum *** organization dog **** game ubisoft try not to make a **** game past 2013 challenge

• 
  DanX (@X64611488X) reported 12 minutes ago

  Hi @UbisoftSupport @Ubisoft @UbisoftLatam, my case #25821051 has been 'In Progress' since March 30th with no resolution. I'm unable to make purchases in the Mexico store (Error Sigma 4) despite having 2FA and correct billing info. Can you help me speed this up? 🇲🇽

• 
  DragonOfBlood87 (@M3G1_87) reported 16 minutes ago

  @JezCorden CoD didn't raise the price, toss the Ubisoft+ Classics to the trash bin, almost all of the most played Ubisoft games were already on Game Pass, and this addition only put more trash in the service. Ubisoft+ is around 7.99€ alone. Drop that and Fortnite Crew.

• 
  In_Development🛸☄️🪐 (@Charbo_YT) reported 18 minutes ago

  @Ubisoft @UbisoftSupport Goobisoft. Please for the love of all things holy fix your Godforsaken servers on siege. Putting a casual player in games with plats, diamond, emeralds and champs, back to back to back, constantly going offline with a stable internet connection. Etc.

• 
  Carmen Luv (@carcarissohot) reported 19 minutes ago

  UBISOFT PLEASE FIX IT! EVEN IF ITS THE LAST DF UPDATE

• 
  ✨It was Tifa✨ (@Wally443) reported 21 minutes ago

  @acursedhalo I didn’t mind games like Odyssey my only issue with them is they just never felt like AC games to me. It almost felt like Ubisoft wanted to make its own rpg series but didn’t trust that it would sell so they fused it with their biggest franchise.

• 
  Daniel Matias (@MulletManDann) reported 21 minutes ago

  @Rainbow6Game @Ubisoft YOU GUYS NEED TO FIX YOUR ******* GAME I GET DDOS 3-0 GAME TOP FRAGGING TRY TO CONNECT BUT I CANT I LOOSE RP AND GET BANNED LIKE WTF IS YOUR GAME

• 
  halu.pulis? (@niinuuniinuuu) reported 26 minutes ago

  @Ubisoft FIX YOUR SERVER AND BUGS

• 
  RGB (@RGamerB_) reported 27 minutes ago

  @NintyPrime Shadows does nothing extra or special (besides RT on PS5/XSX) vs Origins, Odyssey and Valhalla on PS4/Xbox One - all 3 were released on PS4 years before Switch 2 existed, and they hold up to what Shadows looks like on Switch 2, insanely well I might add. Ubisoft funds problem.

• 
  Across 3 Horizons (@Across3Horizons) reported 27 minutes ago

  @8o_pt Did you log in as guest from the beginning? I don’t exactly know how to link an account. Usually once you sign in with Ubisoft connect, it automatically makes your “guest” account your main account, but I’m not sure on this, it’s just a theory

• 
  Thomas Sonnenberg (@thomasony1912) reported 30 minutes ago

  @UbisoftSupport Hi, recently I've tryied to login on my ubisoft connect to play Rainbow six, but my account had been suspended, the messege said that i should try again later or change my password, so i changed my password and tryied again, on the app and on the site.

• 
  EVOL (@MAK28622) reported 31 minutes ago

  @YesAIfound @WildG_Jeff Ubisoft, and others company, Is the great example of to why PIRACY never DIE, nor LEAVE. VALVE somehow solve the problem and sometime others make the problem back. I want to play R6S (I did btw) but do you really need make a acc for to play a fcking games???

• 
  te (@tedjiauw) reported 31 minutes ago

  @assassinscreed yo @Ubisoft give me my account back ive been trying to play creed n siege for 9 months and yall wont let me recover my ****. slow responding and bad service pls do better

• 
  Kareem Shaqq (@KyShaqq) reported 37 minutes ago

  @Ubisoft hi I'm having this issue with ghost recon breaking point ...its very annoying please tell me how to solve ..just brought this game for 100 plus dollars and the servers are stopping me from entering the game

• 
  Casual Boy (@CasualBoy007) reported 40 minutes ago

  @thephukdi I thought this guy was smart, no he is an Idiot. If your product has issues then improve it. UBISOFT which is such a big studio is giving flops after flops. Your game should meet western standards.

• 
  snowdreike (@snowdreike) reported 40 minutes ago

  Hey @Ubisoft It's almost 10 years since the last released proper @Trackmania game (that wasn't a live service game that is*) Trackmania² Lagoon. Still nothing to announce for the future of this licence ?

• 
  Ironicusx (@JustinErgin) reported 53 minutes ago

  @JamieMoranUK Cod aint the issue. Cod didnt rise the price to the moon. Its Fortnite Crew and Uplay classic subscriptions that cause probleme and high prices. Nobody asked for those, nobody care for those yet they force us to pay for them if we wanna have the benefits of XGPU.

• 
  Bendak Starkiller (@Bendak5tar) reported 54 minutes ago

  @Swurv__ @pinutos The majority do, unfortunately it’s like talking to a brick wall most of the time. (Not Bethesda exclusive) I’m anti live service in all games. It started out all good but the company’s kept pushing forward with what they could get away with Ubisoft and Bethesda being the bigger ones doing so in single player games. Ubisoft being the biggest one to do it. Them I actually hate. Still waiting on that splinter cell remake.

• 
  Flex Luther (@Chisox4ever) reported 58 minutes ago

  @JezCorden Nobody asked for Fornite Crew so get rid of it, they can get rid of the Ubisoft+. Getting rid of COD breaks one of the key promises of Gamepass and that all first party games day one. Then we hit the slippery slope of what other first party games gets removed from the service.

• 
  They Call Me William (@NoPuntNoBunt) reported 59 minutes ago

  @JoeFromSeattle1 Then make a better launcher/browser yourself. EA tried, ***. Ubisoft tried, ***. Epic Games tried, ***. Battlenet tried, ***. Never had an issue with Steam servers going down, the games are discounted nearly always and they have a good refund policy.

• 
  ᛏᚻᚪᛏᚳᚻᚱᛁᛋᛏᚷᚢᛁ (@That_ChristGuy) reported 59 minutes ago

  Why is it that I have NO ISSUES with ANY OTHER game on my PC BESIDES SIEGE?! Everything loads without issues, plays without issues, but Siege? I'm currently on start up attempt #8 as I'm typing this. You know how frustrating it is to try and stream this? @Ubisoft @UbisoftSupport

• 
  archie (@archie72027) reported 59 minutes ago

  @UbisoftSupport @assassinscreed hey ubisoft support, i requested a manual review on my case and threatened a complaint about your company through signalconso about the problem i have and i have been granted my wish of a manual review but it has been over a week now and i have still got nothing. case 25811364

• 
  Cody (@Coadylicious_) reported 60 minutes ago

  @AnchormanV2 Take out call of duty, fortnite crew, ubisoft classics and cloud and drop it to 20-22$. You cant gut the service to much without it losing its appeal.

• 
  Temp, The Peppermint Pupper |🐶 (@TempKitsemptVT) reported 60 minutes ago

  @GiveMeBanHammer This was never about trying to get Valve for something that MAY be credible, this was about trying to control Valve through Age Verification and rip money out of them. That is the reason they aren't going after EA. Epic. Ubisoft or any of their ilk, because they are all willingly complying with all of this crap unlike Valve who is actively for the consumer. And this is getting worse because Letitia James is under scrutiny in New York for other issues, so she is trying to escalate this.