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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (51%)
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Online Play (23%)
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Game Crash (14%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Sign in | |
 Braşov |
Sign in | |
 Pānīpat |
Sign in | |
 Ahome |
Sign in | |
 Montreuil |
Game Crash | |
 Licata |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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(@Luckyjust1y) reported
@_Tom_Henderson_ After playing this game a little bit and seeing the shitshow of every update, Ubisoft is trying so hard to keep it going without having to develop a sequel It's kinda like a broken leg with 150 band-aids almost rotting... I feel bad for the R6 fans
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GONZALO
(@GonzaloMusicX) reported
@Ubisoft hi it’s been more than 2 weeks since we were told a fix was coming. Any update on the AC Valhalla bug fixes? I’m stuck in ‘The Brewing Storm’ when I rest, it skips the scene where Dag calls for Me.
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David Olandersson
(@anarfox) reported
@dark1x @combat_muffin @vu_ander I spent 96h with the game, doing all main and side quests (all yellow markers on the map iirc). Didn't encounter more issues with it than any Ubisoft open world game. Played on pc.
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Adam
(@AdamFarag8) reported
@ZhugeEX I think there are serious issues at Ubisoft.They are always late even with the dlc's.There isn't any news about the Division 2 dlc or Skulls and bones or Beyond good and evil 2 or Prince of persia remake.
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Velstadt
(@HuntsmansCopse) reported
@PaulieXP @QuarantinedCoof The problem with the gameplay for me is the "Ubisoft" syndrome in their modern games, it's a set formula that seems to run stale fairly easily. Personally I would've enjoyed it more with a Nemesis-esque system, but unfortunately it is copyrighted by WB.
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ChaosBowsie
(@DavidDo62545553) reported
@PiunikaWeb Please fix bug in assassin's creed valhalla forge and the flame, cant play DLC due to wedding big #ubisoft
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L̶̥̈͒̊̉u̵̡̧̜̬͋c̶̘̪̯̦̓̈́k̶͔̗̩̎͝ỵ̸̛̝̓͂̕
(@Luckyjust1y) reported
@_Tom_Henderson_ After playing this game a little bit and seeing the shitshow of every update, Ubisoft is trying so hard to keep it going without having to develop a sequel It's kinda like a broken leg with 150 band-aids almost rotting
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Expertgamer45
(@expert_45) reported
@KyllienTS @KeyserS56435525 Yes the GaaS games will be in Spartacus at release because those make sense. SP games however does not. Sony only has 18 studios, that is not enough to keep people subscribed permanently. Xbox doesn't have that problem with double the studios. They will probably buy Ubisoft too.
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Smock Jr.
(@N2OLA) reported
Ubisoft has been in trouble for a while now... The public reception on them trying to innovate and come up with new games hasn't been good at all. I love Ubisoft and everything they're doing, but there's tons of people who feel differently. A change in leadership
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SAxGuY321
(@SAxoR1337) reported
@R6Extraction Didn't like the game, and after playing less than five hours I couldn't issue a refund because of Ubisoft ****** refund policy which basically says that if you were to download the game, there is no turning back, Thx 4 the money now go F*ck yourself.
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Forbidden West is Coming
(@KalebKaiser9) reported
@sarge0079 @SickTv4k Its Not outside the realm of possibility, Sony wants to release 10 service base games by 2026, well Ubisoft is shifting all their studios to make games as a service type games
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DarkTugerz
(@tugerz) reported
@UbisoftSupport It's an internet problem I go offline for 2 mins then come back online but I get disconnected from ubisoft servers then reconnect when I come back online and there's no option to reconnect to game again and my operator becomes Mia even though the pc player is still in-game
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Alex
(@rojasgoitia) reported
@Ubisoft I would wish Naruto Rise of a Ninja and The Broken Bond on Switch
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ChaosBowsie
(@DavidDo62545553) reported
@PiunikaWeb Please fix bug in assassin's creed valhalla forge and the flame, cant play DLC due to wedding bug #ubisoft
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Samy Basile 🇭🇹
(@MrEventhaiti) reported
@BenjiSales And this is why Ubisoft is gonna keep doing game as a service. I fear for that Splinter Cell reboot
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Tom Wood
(@Northern8Monkey) reported
@RidersRepublic @tjcarr6 Download the ubisoft app reset your password then unlink and relink your ubsisoft account to the console I had the same issue and this sorted it
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Smock Jr.
(@N2OLA) reported
Support for their on going games. Being Acquired by a service that's on the come up might be the best thing Ubisoft can do right now.
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Toxic
(@AbuShogiFPS) reported
@Ubisoft Ubisoft! I need ur help right now! I have a problem!
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Mitch Rasicot
(@1andDon3) reported
@XcloudTimdog I also doubt it'll be Xbox. But with their recent agreement with Xbox to put Ubisoft+ on Xbox I wouldn't be surprised if they went for it. They could just fold that service into Game Pass, & clear the way to get Ubisoft+ on other platforms.
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FreeAcer
(@FreeAcer1) reported
@FraserR6S @DangerAspect @Lu_ngu19 First of all, he is not the original exposer, if it is really said to be a problem, should Ubisoft themselves to find the original exposer, rather than to blame others, you do not want to see the new content, does not mean that others with you the same idea.
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Voxelsaurus Vex
(@Voxelsaurus_Vex) reported
@ZhugeEX Ubisoft makes all their games live service online only now. Except for a very small handful. AC is going that route too and Far Cry won't be far behind. A shame Ubisoft used to be one of my faves but won't support online only DRM.
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Audi Simpson
(@AudiSimpson) reported
@UbisoftSupport can’t even login to ubisoft connect
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kaylee
(@Autumn83743314) reported
@Ubisoft please fix uno on xbox!Xbox!! Its been months and it crashes on the main screen
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ElderlyGoose aka SamK
(@ElderlyGoose) reported
@ZhugeEX Disgusting how little has changed at Ubisoft since all of the abuse and workplace issues became public.
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Blyatrip
(@Blyatrip2) reported
@growtopiagame these servers rlly started being trash after ubisoft bought the game i mean when sethmumu had 50k online no lag now its overflowing with lag this game is literally pay to win
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Battousai_X13
(@SamuraiX08) reported
@CrispsShot @BenjiSales The game was on Game Pass and Ubisoft + so I'm not surprised by the players. I actually hope the sales were bad cause this game was trash but hopefully this makes Ubisoft want to add more games to Game Pass since player count is important for live service games
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ChaosBowsie
(@DavidDo62545553) reported
@soprano_toney @Ubisoft @UbisoftQuebec Please fix bug in assassin's creed valhalla forge and the flame, cant play DLC due to wedding big #ubisoft
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Joshua Smith
(@JoshuaS70593186) reported
@geoffkeighley Ubisoft Open World Live Service Game A. Ubisoft Open World Live Service Game B. Ubisoft Open World Live Service Game C.
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Ellii
(@Ellii_00) reported
@WCGamingTweets They can fix all the bugs but the main issue has always been the main game it a glorified UBISOFT open world with shallow RPG mechanics
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Dry
(@Dry417) reported
@IdleSloth84 Got a feeling this is why Microsoft is testing Ubisoft’s service to see how well they do on the platform with more exposure.