Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Online Play | 2 days ago |
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Game Crash | 3 days ago |
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Glitches | 4 days ago |
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Online Play | 5 days ago |
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Sign in | 5 days ago |
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Glitches | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Herman G. Krueger (@HermanKrue10077) reported@UbisoftSupport @Steam Bro, is this a late April fool? You have perhaps one of the shittiest launchers ever made in pc history. Every ******* time I open Uplay I have to resyinc some **** or login again. Just do yourself a favour, close that Cloaca Maxima and bring your games on Steam already.
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Ceri Lokison 🐊🥚 {1.0 Debut} (@GatorceriVT) reportedHey, @UbisoftSupport and @Ubisoft I feel like this is illegal and can be considered invasion of privacy so you may want to fix this. On top of this, you don’t know if I am in the state I last logged in or not because I’m not. I’m laughing at the fact that you all have me registered in a state I played in a tournament at the last time I logged on so this shows your way of thinking is flawed and is an invasion of privacy.
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Alexander Wolfheart (@AlexWolfheartt) reported@SynthPotato Ubisoft games of that period are dogshyte in terms of bugs and weird crashes. Tried playing AC Unity two years ago, couldn't even get into the menu. Googled it a bit, found a ton of people with the same issue, and a hundred "try changing this" to make it work. Not PC's fault Ubisoft is Ubisoft
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Jakob Fel (@JakobFel) reportedUbisoft could've gotten me to buy Star Wars Outlaws in spite of its issues if they actually had the game participating in the May 4th sale... what is the logic of making that the ONLY Star Wars game on Steam that's not participating? 😒
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0ni (@0nikamo) reported@ValyrianFPS @Ubisoft Ubisoft Connect saves login token like any other service challenge IMPOSSIBLE
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Renish Siyodia (@sarcastic_gujju) reportedDay 1 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽
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Vincent Alexander (@Alex_the_beaner) reported@Ubisoft fix your ******* matchmaking you ******* imbeciles why am I playing with emeralds and champs as a gold and let alone why do I get 1 emerald while the other team is stacked with 2-3 higher ranks
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Sergio 🇺🇸 🇲🇽 (@Spec_tre1) reported@UbisoftSupport Is there a way to link my Ubisoft Connect on PC so I can transfer all my progress from The Division Resurgence to the PC version of the game? I can’t seem to login into Ubisoft Connect.
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job eagle (@jobeagle5) reported@ThePeakDaily @SicklyTheNinJa I think it was a skill issue and tht is why ubisoft avoided remaking it but if they get balc flag right ubi can do it right with ac1. Biggest problem would be you have to get tht cold brooding atmosphere or its not ac1
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Andrzej Jeleń (@AndrzeJelen84) reported@EricSkibo72 @satyanadella AI destroyed Customer Service everywhere. Same issues with Ubisoft and its AI support - no way to get reasonable answers
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Primm_Slim (@Primm_Slim6969) reported@dragonbornriver @NoseOfDeath PC version has its problems because of Ubisoft ****** optimisation, idk if it's still broken but they broke it like a couple years ago, and it's locked at 60fps. Being pc I'm sure there's ways around it. But I feel there shouldn't need to be
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Dondo (@Its_Dondo) reportedBruh how is it that uno updates one time and the game is broken and has been broken since. It's always ****** ubisoft
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Larry S. Dee (@LorenzoLadogana) reported@wesleytypes @Ubisoft Not in the slightest. The weakest of the Ezio Trilogy. Broken combat, absolutely cumbersome outfit, a very monotonous map, just an estensive fetch quests against one of the goofiest villain of the series, a serious downgrade compared to the quiet menace of Al Mualim.
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xander (@dokterjakkes12) reported@006kbl @punchbook1979 @_Tom_Henderson_ We sure will. This problem is not unique to Ubisoft the whole triple A industry has the same cancer
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Destroyr34 (@Destroyr34) reported@Ubisoft @PlayStation I am expecting post to get attacked out of random by console lobbying or other nonsense. Point of the fact of it is, to open discussion and see focused nuance on the targeted problem, digital protection and overly long and ambiguous EULA most skip over.
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ↁэѓ Ќlошиѕтэіи 🇵🇸 (@DerKlownstein) reported@Ryangofett_2490 @kulpreetvirdi I’m sorry bro, all of those abilities sound cool, but the AI and level layout is the primary issue in *** Creed for me. All I play are stealth games really, atelast that’s what I focus one. Ubisoft has dumbed down their enemy AI, and it was never that smart to begin with.
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Lone (@gaisericss) reported@SUPERBLOWFLY So you got me curious and I decided to download AC2 and brotherhood on my steam deck and they both worked fine after I logged into the Ubisoft stuff. What issue are you having?
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Robin 'Significant Otter' Ferretti (@Significan59962) reported@longearedfox Ubisoft is one of the gaming companies with the longest average tenure. There are people in those studios who were there 20 years ago. The issue isn't that "people there don't know how to do it anymore". It's that business priorities had shifted.
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CarLover (Sillycat version) (@Fishlover0747) reported@MaltedMilkz I know Ubisoft is kinda problematic but a broken clock is correct twice a day I guess, so I was pleasantly surprised when I heard quite a lot of improvement for Resynced lol
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Theseus Badger (@TheseusBadger7) reported@Unknown1Z1 I’ve been in Division 2 PvP for 7 years without taking a break like everyone else. I’ve dealt with lag switchers, glitches, and nothing has changed. They promised anti-cheat years ago, but Ubisoft still doesn’t ban even with video proof. I’m just really fed up.
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Sylviia (@MySylvii) reported@SmonioUwU Yeah, I'll skip the remake. Ubisoft has been taking constant L's here lately, especially since they cannot fix Rainbow Six Siege.
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OBJAMA (@ADABO299) reported@TheRealZephryss Its actually hilarious that you people believe ubisoft. Did you guys forget the scams and misleading marketing they did for watch dogs + missing features and broken game at lanch? I would never pre-order ubisoft game until I see with my own eyes the sheep's playing this game.
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Elmasheavier89 (@elmasheavier89) reported@The_x_Truth @ForeverPhysical @Ubisoft It’s not about having internet or not. What makes you think that any corporation can “sell” you a product and demand a third party service to make that product function, ah ??? Having internet service is not free, you know that ???
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kagatoASUKA89 (@kagatoASUKA89) reported@0Rebornone @RinoTheBouncer So as someone who has used a Steam Deck and Steam OS I can say it depends there are launchers like Heroic that allows you to login to all other things such as Ubisoft or Blizzard HOWEVER if they don't support Linux it might be a bust.
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Rainbow Six Mobile (@Rainbow6Mobile) reported@_StepBack3 Hello, This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
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🔞LORITO ENLOKADO (@unchained_hound) reportedSpindle and Glitch have more in common with Devolver Digital than they do with Toby Fox or Ubisoft.
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Rainbow Six Mobile (@Rainbow6Mobile) reported@UbaidSomehow This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
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Misa Sins (@xLootyPiex) reported@TheDivisionGame But why fix the prototype from caches it's a super low chance and only 2 proto cores not even proto gear or guns..... Like why are you guys crying I don't understand @Ubisoft
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Little_Swaaak (@Little_Swaaak) reported@Ubisoft. The animation blending for combat, parkour, stealth assassinations, everything look terrible in the trailer for ACBFR. They all teleport the player, and make you lose all momentum. Even something as simple as the hay bale jumps are atrocious. PLEASE FIX
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hnreya (@hnreya) reported@needo62 @TheIshikawaRin i think the gog one applied fixes and patches +removes all the ubisoft launcher junk, i think thats what they are referring to. the ezio Trilogy does not need fixes, should run without having to fix much. so yeah idk why they would need to be on gog unless its about owning it.