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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arese |
Sign in | |
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Yordan
(@Yordan90562136) reported
@UbisoftSupport Please Ubisoft fix this in a future update
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999🕊
(@wrld420_) reported
@UbisoftSupport for the love of god fix the servers. On r6 they been down for 24+ hours and i lost 2 days of my week long renoun booster because of it. @Ubisoft @Rainbow6Game
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エレン・イェーガー
(@rydaloc) reported
@UbisoftSupport UBISOFT HELP ME PLEASE THE ERROR CODE IS [8-0x00003700] MY PSN USERNAME IS ryderiana AND MY UBISOFT NAME IS Boyofillwill HELP US PLEASE I NEED RANK ITS BEEN 24HRS ALREADY I LOVE U SO MUCH PLEASE HELP ME
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S Q O PZ
(@SQOPZ1) reported
@Rainbow6Game Fix your dam game this new season is ******* terrible the last season was way better you should change it and also ban this acc named momusedagun he’s a fat greasy monkey wit his fat *** oh and whoever made this **** and thought it was a good idea imma shoot up Ubisoft agency
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Gordo com diarreia
(@caiunoabate) reported
@UbisoftSupport The error remains on my account Nick Ubisoft: yMagrelin_- Nick game: Guilherme__4k PS4 ERROR 8-0x00003700
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deljver
(@deljverr) reported
@UbisoftSupport Psn name Bjgsteppa Ubisoft name Deljver please help me fix the error code @Rainbow6Game @UbisoftSupport
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ThirstyCEO
(@BigBodyEvan) reported
@UbisoftSupport My cross progression is not working I've linked it and it's been 3days. My ubisoft name is Thirsty_Potato and my PSN is Potato_MME
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sydney warriner
(@sydneywarriner9) reported
@UbisoftSupport everyone else still getting the same 8-0x00003700 error code? i’m hoping ubisoft responds to my dm or figures out what’s going on. getting very frustrating
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xerrati
(@LaughIast) reported
@UbisoftSupport @UbisoftSupport I'm still getting the error. My username is enragedLaughh in Ubisoft and xerrati on Xbox. My region is south central us. I can play on other accounts except mine
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Nytmared
(@MyWierdZzz) reported
Is Ubisoft server still down? Its been hours and still trying to login i tried other ubisoft games like Watch Dogs or Assassins Creed and still its stuck on "Logging in to Ubisoft server, please wait" don't they have teams managing servers, It really takes too long to fix huh...
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.
(@Dontknowmecuz) reported
@Ubisoft The servers are still not working. Fix this ****, you guy’s team is so bad. Why COD kills you guys
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Mofia
(@im_mofia) reported
Still getting error code everytime i try to log in and getting creating squad for hours my ubisoft connect is im_mofia @UbisoftSupport
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Astro
(@Astro_wins) reported
@Ubisoft @UbisoftSupport @Rainbow6Game have you guys resolved the error and are we going to get anything out of this problem that we all are having and why the servers are down mabey like 1200 r6 credits
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cyclas
(@mr_gremIin) reported
@Ubisoft please fix your games
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Lokmab
(@Lokmab6) reported
@Rainbow6Game I've been having problems with getting information from my Xbox account to my Ubisoft pc account, they are both linked and there hasn't been any progress transferred. It's been about 10 hours My Ubisoft is "Flauiss", and my Xbox account is "Aqvry". I play on Pc
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エレン・イェーガー
(@rydaloc) reported
@UbisoftSupport @sxcfsddfrrewqdd @UbisoftSupport PLEASE HELP ME IM GETTING THE SAME ERROR CODE I PLAY ON PS4 MY USER NAME IS ryderiana AND MY UBISOFT CONNECT IS Boyofillwill PLEASE HELP ME THE ERROR CODE IS [0-0x00003700]
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James
(@James30112782) reported
@UbisoftSupport Still coming up with error code 8-0x00003700 on my ps5, right at the creating squad section brofre the main menu boots up, cant invite, play with friends, or get into a queue, also never my gold charm for last season. PSN ErecticutionerR6 Ubisoft connect Unevennebula115
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Gordo com diarreia
(@caiunoabate) reported
@UbisoftSupport The error remains on my account Nick Ubisoft: yMagrelin_- Nick game: Guilherme__4k PS4
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Gareth Hollar
(@HollarGareth) reported
@UbisoftSupport Been over 24 hours and I can't play still, the same error code as everyone else. Great game!!! @Ubisoft @UbisoftSupport meanwhile everyone else connects no problem!
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Conner Gurganious
(@mrgurganiousri1) reported
@UbisoftSupport @Kind_Of_Life619 Can we all just have a second to congratulate Ubisoft for the first time in 7 years they have been able to fix a problem instead of create one 🎉🎉
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deez
(@yungwhiteman1) reported
@UbisoftSupport Assassin's Creed 4 servers seem to be down, I'm experiencing an issue where I am stuck connecting to Ubisoft Servers. I can't access my fleet if I just stop trying to connect to them, so I can't progress my new save. Seems others are having the same issue. Fixes?
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J
(@JayySwung) reported
@HenGoBrrrr @UbisoftSupport No you haven’t I’m still not able to play because of the error uplay: Lxrxz Console: Xbox series s Region: NAE
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SCHENFELD
(@SCHENFELD123) reported
@UbisoftSupport @Entidade303 hello, my nickname on ubisoft connect is HypeDelas, I play on ps4, I can't get into my main account, I'm desperate, all my friends are able to play, except me, can you fix this on my account please?
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Landon Davis
(@Landon1Davis123) reported
@UbisoftSupport i still can’t load in i play xbox GT: Love Frxity and Ubisoft GT: landocomando94. i’m getting error code [8-0x00003700]. please hel
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dummyslippy
(@dumdumslipp) reported
@UbisoftSupport 5 stack couldnt hop on cuz of that error code just on My xbox one [8-0x00003700]. Ubisoft please ive been dying to play since yesterday. I’ll anything you need
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akira😮💨
(@sickofakira) reported
@iCobyy @UbisoftSupport fix ur game Ubisoft I’m dealing with the same stuff bro🤦🏾 haven’t been able to play rank on my main
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Xavier Julius
(@ZayOnGod1) reported
@UbisoftSupport Hey Ubisoft i’m sorry but i’m still getting the error code but it’s only for my profile. It won’t let me start up a game and i didn’t even get my rp from my last ranked game i played. Please help or lmk what I can do to fix it.
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Light_OE
(@Light_0G) reported
@Rainbow6Game @UbisoftSupport I keep getting the error [8-0x00003700]. Could you please look into it? psn online id is albertlk0ke and Ubisoft username Albertikoke_ats.
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honor
(@Honor1xx) reported
@Ubisoft @RollerChampions fix the ******* servers !!!!!!!!!!!
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deljver
(@deljverr) reported
@UbisoftSupport Hello I heard Ubisoft was reaching to people individually to fix the error on PlayStation 5 could you please help me fix it thank you Ubisoft name Deljver on PlayStation 5