Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 24: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (69%)
- Online Play (16%)
- Glitches (9%)
- Game Crash (4%)
- Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colomiers
|
Online Play | 6 hours ago |
|
Aubenas
|
Online Play | 10 hours ago |
 Bad Endorf
|
Sign in | 23 hours ago |
 Molalla
|
Online Play | 2 days ago |
|
Paris
|
Sign in | 2 days ago |
|
Munich
|
Online Play | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick (@TheBateman2049) reported@SynthPotato Shadows had great stealth but boring story, clunky mission structure and open world design, PC performances issues after Windows update has resulted in me not completing it. Mirage had solid stealth but, again, a boring story. Ubisoft need better writers.
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KatNoir (@Zengeku) reported@ShitpostRock2 The real issue is buying what's essentially a ****** Ubisoft game
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Zach (@Zach216) reported@HollowPoiint I’m not rooting for Ubisoft… many were asking for this remake when/before they were prepping Skull and Bones… instead of the remake they went money hungry live service (and did this with all their games) — bit them in the *** and now they’re panicking almost in bankruptcy
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Dahm (@DahmBassLuv) reported@Ubisoft Classic Ubisoft. Rereleased game, $70 price tag... Fkn crazy. Talk about cash grab. I played it already. If anyone else already played tf out of the OG, and you buy this crap, you're part of the problem.
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ASCXASC (@stfukant) reported@templarkommando @Ubisoft Is it a live service/multi-player game?
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Angry guy yelling at clouds (@MasterC2222) reported@vaultsnake @DiscussingFilm If they hadn’t flubbed AC Shadows so badly, I think it would be fine. The big issue is that Ubisoft has no goodwill left with the fans because they destroyed it all, whereas Capcom and Resident Evil showed that they actually cared. They started at the beginning of the franchise, rebuilt everything slowly, and used what they learned going forward in the new games. Ubisoft is gonna do none of that and is just trying to make a pure cash grab.
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Ducc (@Warducc) reported@RoytaMustDie @Ubisoft please fix this.
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Loki And Hippie (@HeroD_VT) reported@Justiffy25 @DiscussingFilm @Jorraptor tbf its a work in progress, their weather system probably wasnt added it the cutscene to get full fidelity of the characters and not cause any issues running the rendering of it. Not trying to defend ubisoft, but in the animation and cinematic teams defense its not done yet.
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lee robinson (@leerobi08433142) reported@xShephardx You've seen how good AC Shadows looks, right? Especially on ps5 pro, the engine is incredible and not the problem. Ubisoft just like to cut corners to speed up game development because they've gotten lazy since origins
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The Tim (@RepublicofTim) reported@THREADMUTER @DeMickyD The idea that ubisoft thought black flag, one of the most successful AC games, was bad and decided to fix it is so alien to me I'm baffled how you could've come to that
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aussiezig (@aussiezig) reported@TheDivisionGame How typical... something that everyone is having an absolute blast doing and you go and fix it instantly but won't fix other issues, some years old... way to go ubisoft. Just kill all our fun...
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Kehnara (@Kehnara) reported@Ubisoft you want us to update our account info but consistently get an error msg "Access Temporarily Restricted" with an IP that isn't even on my network... ?
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Jacob P Luu (@FrostSoma) reported@imbratorX @Ubisoft Well issues with that Arno is like a kid around 7 or 8 yrs old so he doesn't know any about that or care about the creed back then
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NobleWarrior88 (@NGaming88) reportedThat still has its issues. Why am I paying for Fortnite Crew/Ubisoft if I don’t use those services?? Base Ultimate should be $17.99-$19.99 with a $3-$5 premium to that $22.99 if I choose to go that route.
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Sweet Can (@Sweetcan454) reported@kulpreetvirdi How many broken, low effort, low cost slop turds do people need to injest before they realise Ubisoft don't deserve our money?
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Paul (@Paul_D321) reported@dumelambegu_OG @TheRealZephryss By desperate I mean that if this doesn't sell well, Ubisoft is cooked. Since 2022, their stocks just fell off a cliff, so they are desperate to fix that.
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aisha (@spinelessaisha) reportedthe anti woke crowd are going to amke you think ubisoft is going woke with ac4 remake as if in the og wasn't wasn't woke cmon now just remember this is a continuation of the gamergate culture, this is a fairly important issue that we haven't fixed yet
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Daniel Alexander (@Dan_Ger_Us) reported@TheHiddenOneAC I don't trust Ubisoft. These look too bright and washed out to me. I am just so worried they are using AI and the whole thing is going to be a broken mess on release.
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SurgeXD_🩵 NSFW DNI (@SurgeMeows) reportedUbisoft updates siege with good news Comments are all just crying wwwaaaaaa fix this why it no workie it crashed Wdym not updating the game stops it from working Siege passed 11 years old a bit ago, the code is a complete fire hazard to work with give their devs a break man.
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A.PC.Gamer (@pcgamerswin) reportedLooks like Ubisoft Connect had a widespread outage yesterday evening, starting around 6pm UK time. Tons of people reported login failures, server connection issues, and games like Siege and Assassin's Creed refusing to launch. Nobody's given an official reason yet. Ubisoft hasn't posted any explanation on their status page or socials, and Downdetector just shows a big spike in complaints, no maintenance scheduled, no cyberattack mentioned. It seems to have cleared up late last night. @Ubisoft you guys are a joke.
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waves (@kyegan_) reported@StopKilingGames @Ubisoft And right now alongside the problem with the crew and the discontinument of games, there’s the problem of ownership and that on steam for example we’re buying the license of play the games instead of owning them like on gog, that is a problem Sorry for bringing it up to you [2/2]
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Xtremeience (Official) (@Xtremeience) reportedUbisoft+ Don't use it, if it had the bigger games that weren't tied to it's premium service I would keep it So I'd remove that
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Fuji (@FujikoTheFluffy) reported@whereisoutbreak @khaliltooshort this is a retarded take. You shouldnt support people that have shown they dont give a **** about the fans, and you should reward people that do. The issue is Ubisoft has burned the fans over and over again, that there is no goodwill left
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Shoya (@ShamilAidhan) reported@UbisoftSupport Wanna complain about your ******* ubisoft connect, that **** is always stressing me out, whenever i try to log in to play AC it's always says ubisoft connect got problem bla bla and then an hour later when i try to log in again it says "Account Suspended" ******* PIECE OF **** !!
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Aeris (@AeristeosF) reported@imbratorX @Ubisoft Mods can do it no problem. The remake has other things we should worry about
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mmm (@Juniorceo7) reported@assassinscreed @Ubisoft please dont make black flag resynced require ubisoft connect sign in. People are so sick of this Ubisoft connect forced login or launcher for all games. Remove the need for ubisoft connect accounts and watch the sales go up
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EricBlair (@EricBla26958685) reported@TheDivisionGame LMFAO...fixing a bug that apparently the players don't give a **** about, but making players jump through countless hoops when they have an individual problem that needs attention. Ubisoft, do better.
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Pixel3 🐸 🟨⬜️🟪⬛️ 〓〓 (@Notpixel3_) reportedIf resynced isn't live service then i want it to succeed to show ubisoft that they don't need to make grindy live service games to make money. Because hearing that it won't have RPG mechanics really fills me with hope and if it does then the AC franchise might start heading in(+)
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KA$Hii (@YungKashii) reported@Tell_It_Already @Dexerto we got EA Play loong time ago in the service, The price didn't go up because of that, But I agree with removing Fortnite Crew and Ubisoft !
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Jordan Stapleton (@GTAJJ_) reported@j2001mj2001m @MisterSpace3 It doesn't work like that. There were two phases of resistance by the CMA. Phase 1 - Cloud Rights. Phase 2 - Consumer Rights and Benefits. Microsoft sold cloud rights to Ubisoft and they still have it - no issue. Microsoft chose to explicitly state the merger will bring ABK day one to Game Pass in their case for consumer benefits, along with COD as an example (over 100 times) in various points within this document. This has been rug pulled. There is no consumer choice for this scenario. It like me letting you borrow my car as long as you don't speed. You don't initially, then you do. The car should be removed.