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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arese |
Sign in | |
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Trevon Malone
(@dopeitstrevy) reported
@Ubisoft @Rainbow6Game can we fix the blue screen bs already
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Hugo Antoniotti
(@AntoniottiHugo) reported
@thecoreross @R6Tracker That will be easy to fix, just to the people with high amounts of rp, ubisoft can check their matches and get the points back they gave them
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Oli.MIST 🏴
(@olidotmist) reported
@rqnkr it’s a legit player, basically rollback is bugged, he was supposed to get let’s say +30 rb but instead he got +1 mil, it’s a ubisoft problem, the same can happen in reverse, i know someone who was supposed to get -300 rollback but they got -5000
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Manou
(@ferma13100) reported
@LumberjackRy Like Square-Enix and Final Fantasy. Like xbox with Halo. Like Capcom with Resident Evil. Like Ubisoft with Assassin Creed. Like Take Two with GTA, Like Nintendo with Pokemon and Mario. Where is the problem?
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a1Solution on Twitch 🎮 ⛄
(@Anthonydtapia93) reported
Dusk Falls, Lego Star Wars and Assassin's Creed Valhalla, they all have audio issues when I stream. @assassinscreed @Ubisoft I didn't have an audio issue streaming Assassin's Creed Odyssey or origins? These games I have to either scrap & not play or deal with it and play :(
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Edward
(@E_Da_Ward) reported
@r6 @Ubisoft it'd help if you didn't slap people with a 2 day abandom penalty when your game servers disconnect the player in question, 3 ranked games in a row and apparently your servers can't handle that, might want to reconsider how you treat players.
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coreRoss
(@thecoreross) reported
@Tk1Belmont Not a clue unfortunately. If you can I would boot the game up on Xbox and see if they are there or not, if they are not it could be a Microsoft issue but if they are then it could be a Ubisoft issue
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D Z
(@DZ31982289) reported
@sutekacan @scarzonreplay @IGN According to you what games have good narratives? Plus yes, the game reuses the Ubisoft open world formula, no one said it was 100% original but that formula still works and the game is still fun, so what's the problem with that?
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Fairzer
(@fairzer) reported
@UbisoftSupport Ubisoft Connect says it detected an unrecoverable error and crashes everytime. Tried deleting Ubisoft Game Launcher folder in appdata but to no avail.
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Francis Bedingfield
(@FBedingfield) reported
@ANNO_EN Still not working, done the download, verified the files and still getting the circle - using the program from Ubisoft connect. Was working perfectly until the Dec 8th Update - is there a way I can go back to the previous update?
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cheese
(@bronze_chungus) reported
The problem Far Cry has is that Ubisoft keep trying to one-up fc3 instead of just doing something new again when 3 is the one everybody remembers most fondly and you keep getting players to compare every new instalment to 3, they will always be disappointed
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Redoxide
(@Redoxiide) reported
@ANNO_EN Still won't work, win 10 i5-8600k gtx1080 steam. I've played the game before through uplay when ubisoft+ was free so I doubt my system is the problem lol.
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Matt Moss 🎸🎶🇺🇲🎮
(@jerrymmoss) reported
There was a funny glitch in Far Cry 6 and I was lucky to capture it on video. @Ubisoft @UbisoftSupport
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muzi r6
(@3j_qn) reported
@HxskyR6s Apparently a cheater made my game bugged try to track me it will show u error 404 uplay lzy.
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Heebana
(@Heebana1) reported
@Rainbow6Game FIX YOUR UPLAY WE CAN'T PLAY WITH FRIENDS AND YOU MADE THIS TRASH GAME LOBBY "INVITE ONLY" FOR SOME REASON
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deck json
(@DeckJson) reported
The Ultra Low Price R6 Credits Tutorial 5. In the US region, 16,000 R6 credits are 100 US dollars, but XBOX in Argentina only 6 US dollars! If you don't fix your incorrect regional pricing,I will help R6S players with low-price region top up @UbisoftSupport @Ubisoft @Rainbow6Game
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Stormy Jenkins
(@Stormy_Jen) reported
@Ubisoft It would help if you fix your payment section so we can subscribe. Just saying... 5 days and its still glitching
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James Hursh
(@JL95H) reported
@FiGPiNofficial @Ubisoft Why is the app not working
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mrdat
(@smejuseha) reported
@Ubisoft guys just wanted you to know that your launcher is ******* broken, i wanted to download two of my games during the night but it logged me of as it does every ******* 20 minutes, and i have to login with my autheticator every time, even if i click "Remember me" fix it
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👻
(@Spoiledbrat1604) reported
@KeenanWardhana My alt also got banned for this. They thought I was a bot . Sad to say this, but I don't think they'll be bothered to fix this anyway. It's ubisoft
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just a guy who exists
(@CDWarrior55) reported
@uQ93346090 @TirrinWoW Ok but there’s a difference between OTK people and OTK. The organization clearly doesn’t support this egregious behavior. It’s different with companies like Ubisoft and Activision. Those two know they have monsters in them and do nothing about it. OTK just got rid of a problem.
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NewsYouWon'tSee
(@newsyouwontsee) reported
@FiGPiNofficial @Ubisoft Still app problems after all this time and scamming people with this
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MitchThePreacher
(@MitchPreacher) reported
@AgentBoolen @Wario64 Mostly steam deck to be fair but some people are reporting PC issues. I wouldn't expect it to get through verification for a little bit now as other games from Ubisoft connect come over to Steam.
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Q
(@quintinsano) reported
@PeIIeyJ @Ubisoft I’ve linked my old ps4 account and my new Xbox account but unfortunately it’s not working and when I sign onto Xbox it’s a brand new account. Any fix?
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Timothy Goodall
(@GoodallTimothy) reported
@BikiniBodhi I’d agree if Ubisoft didn’t take months to fix the most basic of things.
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Josh Simao
(@JoshSimao) reported
@FiGPiNofficial @Ubisoft Fix the dam app!
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Dorin Lazăr
(@dorinlazar) reported
Hey, @Ubisoft, if you need some developer to help you fix that silly Ubisoft Connect application, I can send you some quotes. First hour is free.
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Runi
(@RuniR6S) reported
@SkyeOfShadow @TheMellowed No, but pretty much every other game out there is in a better situation cheater-wise. Ubisoft have a massive incentive to do something about the cheater problem and are doing very little compared to the innovations that Riot, EA, Activision have made. They're letting the game die
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Rafael
(@raf_nogueira) reported
@mrabah1991 @MrSentoo @NadaOverbeeke The "fix" is basically Nvidia dropping more money and engineers to them... There is no fix for that, Ubisoft games runs amazingly well in AMD too
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ralph_bc
(@ralphbc3) reported
@FiGPiNofficial @Ubisoft Getting a connection error now.