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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 57% Sign in (57%)
  • 21% Online Play (21%)
  • 16% Glitches (16%)
  • 4% Matchmaking (4%)
  • 3% Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Heldenberg Game Crash 1 day ago
Paris Glitches 3 days ago
Sitten Game Crash 4 days ago
Creil Online Play 4 days ago
Dieppe Online Play 9 days ago
Villefranche-sur-SaΓ΄ne Sign in 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ju_nioo
    junio (@ju_nioo) reported

    @vidsthatgohard The Ubisoft Connect error got me I'm playing the entire AC franchise and since I has bugs in Ubi Connect. I'm forced to change my password every week because they say my account was probably hacked

  • fidzfidz14
    fidz fidz (@fidzfidz14) reported

    I have Ac Unity in my Ubisoft connect and i want to play it but I've changed atleast 12 times my password cuz every time I log in it says "log in multiple time" and I have to change password every time , when I somehow login they suspend my account... Happens 6 times

  • JohnMar39804972
    Jacob Marsh (@JohnMar39804972) reported

    @Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.

  • Plaism_r6
    Plaism (@Plaism_r6) reported

    @Ubisoft @UbisoftSupport @Rainbow6Game when you gonna fix the being stuck in pc pool even when im controller glitch for xbox?

  • Tsuki_Seiba
    SeibaπŸ—‘οΈ (@Tsuki_Seiba) reported

    @Jeans_TV The AAA gaming industry isn't even close to collapsing tho, I've heard this narrative repeated for the past decade and never once has it come close to being true. The only company that is really in trouble is Ubisoft and that's moreso their own fault from being severely out of touch with consumers. But also investing money on projects that end up being cancelled instead of putting more money into existing live service titles(Rainbow Six Siege and For Honor).

  • StarBreakersTW
    Asami DCD (@StarBreakersTW) reported

    @PinchofDoom @tacokitan @SpikeChunsoft_e Ubisoft with the shutdown of The Crew, which had a physical release of a live service game, resulted in discs not working anymore. By playing any game, we’re bound to EULAs. Though it is more a legal scare than anything, by those can they make US destroy. There’s more…

  • InkPrinceK
    InkPrince (@InkPrinceK) reported

    @ChakaalStarr @ivvanex That's not a problem confined to the physical disc. That's a piece of **** company that designed the game that way specifically to have that ability. Otherwise most devs/publishers aren't like that. Aren't like EA, Ubisoft, etc. yanno those that advocate for full control of games

  • archonik
    πš‚πš’πš› πšπšŽπšπš›πš˜ π™³πšŠπšπšπš’ ❦ (@archonik) reported

    @progXprog @JNavok Your example is made in bad faith as you are purposefully picking extreme cases of online only games. There are online games dating back to the 80s that no longer work due to lack of official server support. So your "laws changed" argument has no ground. And even then, you are talking about a completely different problem -- nobody revoked your licence for The Crew or Concord. You are still legally allowed to boot the games. You are not breaking any laws or licenses by starting the discs. They "just" don't connect to servers. Which is a completely separate problem the community's been trying to fight for years. And why Stop Killing Games exists. And The Crew is the worst possible example you could have picked because Ubisoft is facing a major class-action lawsuit over this and the case is ongoing. The digital version of the Crew was literally removed from people's libraries, so even when a community solution was devised, legal purchasers could no longer use it. Something that could not happen with physical copies where the data is still available and there is no legal way for the company to take it away from you.

  • GeneralKharnage
    x0Kharnage0x (Alex) (@GeneralKharnage) reported

    @Ubisoft @UbisoftSupport Since you guys took away prestige crates, any chance you're going to fix the helmet bug you created while doing so?

  • TheHiddenOneAC
    The Hidden One (@TheHiddenOneAC) reported

    @s1nicki dunno how many more live service + turn based + mobo type of games ubisoft needs to make before they realize nobody wants it...

  • Scahrossar
    Belsameth (@Scahrossar) reported

    @Ubisoft I actually bought Breakpoint and its such a dissapointment. There's a good game hidden in there, marred by all the attempts at live service bullshit and looking at The Division, without understanding what makers The Division good.

  • PHNX_DAO
    PHNX DAOπŸ”₯ (@PHNX_DAO) reported

    Ubisoft didn’t forget to upload the game. They uploaded the folder where the game was supposed to be, then apparently released the folder as a live-service experience. (1)

  • doggodance
    Pepas (@doggodance) reported

    @_DavidGreenz_ @hamsoft05 @Ubisoft They think Breakpoint is a live service game like Division, lol, lmao even.

  • WHITE_RABBIT732
    white_rabbit_732 πŸ‡ πŸ‡¨πŸ‡¦ (@WHITE_RABBIT732) reported

    @TheDivisionGame 2,736 days since the game launched and we are still playing a tactical shooter in complete silence. How do you patch a game so badly that gunshots, reloads, and enemy audio vanish instantly?. Complete clown show at Ubisoft. Fix your game engine already.

  • dryo88
    TGM_dryo (@dryo88) reported

    @3denFPS WE LET IT FLOP? I'll explain, THEY,Ubisoft, never gave Mark Rubin(Studio director) an actual FPS focused engine, they gave him the same engine as "The Division" they burned an entire year trying to patch engine issues due to that fact

  • ViiiRed
    Alex Mallory (@ViiiRed) reported

    @_Deez_Games I think my main issue, how weird it sounds, are the many pirouettes Geralt is doing in combat. Why is he constantly doing a 360 when attacking?? Combat was never great, hope it's at least a bit better in remastered. Also, all the Ubisoft style question marks on the map, not a fan

  • KindredBlade
    Ghost Of Babylon (@KindredBlade) reported

    After reading about Sony's Terms of Service, I must say that I'm appalled, but not surprised. It reaffirms that our beloved industry is heading in an awful direction. Each company, no matter if it's Sony, Microsoft, Nintendo, Rockstar, or Ubisoft, all of them just want to profit at our expense. I wish I could say there is hope but after watching so many people actively advocating for an all-digital future, I feel that the situation is really grim. If you still intend to try, purchase physical whenever you can. I know it might be hard for some of you, but even the smallest effort counts. And remember. You're not just doing it for yourself, but every single gamer.

  • blackflametree
    redblue (@blackflametree) reported

    @Garaa0fTheRage Thats not happening btw. She quoted a leak. That's against the terms of service. You people are manufacturing your own anger. What are you so mad? Did you favorite franchise turn into slop? Yes? Well too bad. Rockstar isn't Ubisoft.

  • GrannMierda
    π–©π—Žπ–Ίπ—‡ (@GrannMierda) reported

    The problem is I don’t believe Ubisoft anymore. We going to see what it’s like on release day.

  • swoerd
    ZerooSkil (@swoerd) reported

    @Pirat_Nation Looks like they suddenly have the technology for female characters to look better Hey Ubisoft? @Ubisoft Yall next to fix your agenda pushing woke nonsense? Or whatsup here

  • Ben0ut0fTen
    BenOutOfTen (@Ben0ut0fTen) reported

    Idk why other people stopped playing but for me it was the 31 problems I would have with Ubisoft App on PC every single time i booted up. I can't believe we were forced to use that dogshit app to play this.

  • M92167930
    M (@M92167930) reported

    @Ubisoft @TheDivisionGame Can someone fix Ubisoft Connect instability issue? Thanks

  • GTArajgaming
    🏴󠁧󠁒󠁳󠁣󠁴󠁿 🐝GTAraj🐝 (@GTArajgaming) reported

    @darthv72 @TYPOGRAPH1C @XBOX Absolutely not, it's a possibility for them to yank it at any point. Licensing issues can have the game removed from stores, it shouldn't mean permanently removed from your library. It was unnecessary for ubisoft to have that much control

  • Lol_Lolsson03
    Lol Lolsson (@Lol_Lolsson03) reported

    @DeggerDevi36465 Ubisoft games almost always LOOK good. The problem is they don’t play good.

  • Despaghetti7
    FAHAD ⁷.πŸ‘… (@Despaghetti7) reported

    Dear @UbisoftSupport, my Ubisoft/Rainbow Six Siege account was hacked, and the person who accessed it was from another country/IP and linked their own Xbox account. I did not cheat or use unauthorized software. Please manually review my login history, IPs, account changes,

  • SpeedKomodo
    SpeedKomodo (@SpeedKomodo) reported

    @Ubisoft Has the Intel e core issue been patched yet?

  • Marsormr_
    Mars (@Marsormr_) reported

    @itsbesttohopoff EA Nintendo Ubisoft Sony Microsoft Rockstar is only the latest shitheel. I could go on and on. Quit being a disingenuous ****** by pretending not to understand the issue.

  • Only1Digginz
    π”Έπ•Ÿπ••π•£π•–π•¨ πŸ”° (@Only1Digginz) reported

    @3denFPS The horrific launch of the first season and the netcode issues really tied a lead weight around that game's ankles. Really enjoyed it but Ubisoft just didn't have the patience to fix the problems. They wanted an instant hit in the live service space which is never reality.

  • dragbug1
    David Phipps πŸ‡ΊπŸ‡Έβš”οΈ beep/bop/boop (@dragbug1) reported

    @seanaintsmart @jan_volad You seem to fail to understand the real issue. The issue is about ownership. Digital is fine, I like it better too, but per Ubisoft, and Sony, I do not own it. It's a digital license. I want ownership and I want to give it away or trade it or sell it. Get it yet?

  • JohnMar39804972
    Jacob Marsh (@JohnMar39804972) reported

    @Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.