Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 03/30/2026 03:40

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (64%)

    Sign in (64%)

  2. Online Play (19%)

    Online Play (19%)

  3. Game Crash (9%)

    Game Crash (9%)

  4. Glitches (7%)

    Glitches (7%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceVizille Glitches
South AfricaCape Town Sign in
FranceSaultain Sign in
FranceLyon Sign in
South AfricaJohannesburg Sign in
United KingdomMilton Keynes Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • hitobrawlhalla Hito (@hitobrawlhalla) reported

    @Fodakahn @Ubisoft @BlueMammoth and **** assassins creed that **** is a cashgrab like the whole company of ubisoft ******* fix yourseves

  • BanjoKa13472144 Banjo Kazooie (@BanjoKa13472144) reported

    @Mjolnirjarbjor1 @halo_mid_ @klobrille I hope so, if they manage to buy ubisoft and fix it, like they plan to do with activision, then it would be good to have another company with toxic behavior and multiple problems, fixed.

  • Tommy11Husak Tommy ELEVEN (@Tommy11Husak) reported

    @Ubisoft @Rainbow6Game Pls can u developers go **** yourself ? How can u keep the game so unoptimalized for so long ? For **** sake do something with it finaly, fix your god damn game.

  • FettagainstKpop Boba Fett Against Kpop (@FettagainstKpop) reported

    Hello there @UbisoftSupport i have this issue that i preordered skulls and bones today and the game does not appear in my Ubisoft connect library decipite receiving the confirmation email , my question is , is there a delay in processing orders ?

  • vaisanen_a Antti Väisänen (@vaisanen_a) reported

    @UbisoftSupport Ubisoft service is currently unavailable

  • xBrunnoFGx 伝説の特攻隊長 ~ Street Fighter 6 Hype! (@xBrunnoFGx) reported

    it's strange how i can't open up uplay on AC unity, it keeps giving me a weird error message oh well *shrug* i just wanted to see the cosmetic rewards

  • aviftw Avi🅵🆃🆆 🇨🇼🇳🇱💚 (@aviftw) reported

    @Kmega4 It's cap, plus the partnership doesn't make sense They are already getting all the benefits out of this relationship, no need to put a ring on it Square's Stable of IP not aligned with where Sony is going, which is GAAS and multiplayer live service Ubisoft, on the other hand

  • RJvXP RJ (@RJvXP) reported

    @RalphHaley10 @Ubisoft @andnowyour This copy pasta error of mistakenly adding Stadia to the list is getting out of hand

  • HemanuelD Hemanuel Damis (@HemanuelD) reported

    @Ubisoft I just lost an hour of gaming due to the glitch dropping off the MAP from THE FREAKING SKY. Also I can't get the last quest that give me the location of the last member of the order. FIX THE FREAKING GLITCHES NO BODY CARES ABOUT AC BAGHDAD! NO BODY!

  • Just_Pedder Pedder (@Just_Pedder) reported

    @SlavVampyr91 @supernovaplays1 Right is GFN having more stadia games is a reason for saying stadia is a terrible service? Sorry I don't follow your logic. Especially when Ubisoft are constantly adding more titles to stadia. And you can play them all with an ubisoft plus subscription.

  • SVaughanYT_TTV SVaughan (@SVaughanYT_TTV) reported

    I'm very disappointed in the Support Team. But I guess, they just don't care if people can't get their issues resolved in one of the many FPS games that Ubisoft makes. I won't be purchasing any further FPS games from Ubisoft anymore, if this is how your Support Team acts.

  • jaden46071122 jaden salfer (@jaden46071122) reported

    @Ubisoft again fix your r6 servers 1v1 situation and disconnect with 6 ping

  • d1astro E7 | Astro (@d1astro) reported

    @Ubisoft i’m not sure if it’s just me… but i think there’s a CHEATER PROBLEM IN SIEGE

  • 3tomoehoe ., (@3tomoehoe) reported

    @UbisoftSupport dont bother guys there launcher is the worst launcher in the world and youll just get the error "A Ubisoft service is currently unavailable"

  • greghavenner Gregor ☕️ (@greghavenner) reported

    So Ubisoft knows there's a problem with the anticheat infrastructure, right? Like, everybody on the TL, even the people who were nothing but cordial are speaking out. So it's not a case of angry T3 kids screaming. How many more blogs? How many more seasons of it?

  • bigbabydgamertv bigbabydgamer (@bigbabydgamertv) reported

    @assassinscreed Unity is not so lucky when linked to Ubisoft Connect. Can't play with my fellow assassins. Needs a fix. We still like the co op!

  • TadeoZamorax Tadeo Zamora (@TadeoZamorax) reported

    @Rainbow6Game @Ubisoft Fix the Bans for being disconnected by the game, instead of trying to be funny

  • Tommy11Husak Tommy ELEVEN (@Tommy11Husak) reported

    @Ubisoft @Rainbow6Game Pls can u developers go **** yourself ? How can u keep the game so unoptimized for so long ? For **** sake do something with it finally, fix your god damn game.

  • imShooTeX SHOOTEX (@imShooTeX) reported

    @Hungry_R6 That would solve a lot of problems in a lot of games. Not an expert, but there will be problems with GDPR and a lot of law work from ubisoft. You could have separate queues for verified and not verified accounts to try it out.

  • gwire gwire (@gwire) reported

    (I’d be interested if Ubisoft ever publicly wrote about their accessible error codes approach for Watch Dogs Legion. They did a lot of experimental accessibility stuff for that game, and I wonder what things they considered successful.)

  • dimvergg Dooman46 (@dimvergg) reported

    @ForHonorGame Fix this gamemode, literally its bugged, i lost two games and i got +0 lp, I won 1 game later and i got +1 lp... like ubisoft just fix it

  • Ghost4o7 Ghost4o7 (@Ghost4o7) reported

    @Ubisoft @P4PAlliance This is the dumbest thing I ever hear of. Do something in the real world like voting for the right people to issue change. Good try guys, but try something that might actually help.

  • retroblique Mark Stevens (@retroblique) reported

    Having said that, I got used to its idiosyncrasies and Ubisoft obviously decided it wasn’t broken because driving in WD2 and WDL is more or less the same. But I know people who abandoned WD pretty early on because they found the driving too janky.

  • BlueSpyCrab Callinectes (@BlueSpyCrab) reported

    @kuron_Vtuber I am making an educated guess here: Ubisoft has their own Steam-style service in Uplay. It does not appear to be installing correctly on your computer. When you install For Honor, the game is installed but it will not start without Uplay Connect.

  • Matthew70595754 Matthew Evans (@Matthew70595754) reported

    @YuGoOhniShi @eurogamer When he’s using his position in Ubisoft to target Ubisoft customers it becomes Ubisoft’s problem.

  • BlueSpyCrab Callinectes (@BlueSpyCrab) reported

    @kuron_Vtuber 🥴 Of course, I'm troubleshooting a program across a language barrier and a continent. If this doesn't work, it's probably an error on my end, not yours. Error log suggests it's not a For Honor problem but a Uplay Connect problem.

  • PiercingR6 Piercing (@PiercingR6) reported

    @UbisoftSupport Having some trouble logging into ubisoft forums using my new password and email after resetting. What should I do?

  • marijnhu Marijn Hunnekink (@marijnhu) reported

    @UbisoftSupport I got ubisoft connect+ and I already got a copy of rainbow six seige (standard) but I dont get upgraded to ultimate edition and one of my friends does... is there a way to fix this?

  • DonHavel Don Havel (@DonHavel) reported

    @UbisoftSupport Have a problem with AC Valhalla, basically it’s not available in Ubisoft Plus anymore because I don't see the option to even download it.

  • AzedaPipok Fénix S (@AzedaPipok) reported

    Being in the last sequence of AC Unity and spending 20 minutes to play the game again after a crash sure was nice! Having to login in 5 times? Amazing! Thanks, #Ubisoft !