Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/10/2026 04:50

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (52%)

    Sign in (52%)

  2. Online Play (22%)

    Online Play (22%)

  3. Game Crash (12%)

    Game Crash (12%)

  4. Glitches (11%)

    Glitches (11%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSan Antonio Sign in
SpainSan Martín de la Vega Game Crash
FranceReims Sign in
ItalyLucca Sign in
FranceChalon-sur-Saône Sign in
BelgiumGembloux Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ItzJust_Josh Josh (@ItzJust_Josh) reported

    @14Shauno @Rainbow6Game just had this happen to me on PC My R6 Didn't even stutter my Ubisoft app literally gave me an error message then whenever i try to reconnect it crashes again

  • Antygo__ AntygoTV (@Antygo__) reported

    @MortenRyberg I would like for you, Ubisoft, to fix the PvP in The Division 2. Or just take it out and separate PVE from PVP.

  • BeansAndChees14 Beans And Cheese Man (@BeansAndChees14) reported

    @Ubisoft I logged on to the new r6 season and I haven’t received any of the battle pass rewards on both the standard and premium tracks, despite owning a y7 pass. Does anyone know how I can fix this?

  • ChronosZephyrus ChronoZephyr (@ChronosZephyrus) reported

    @UbisoftSupport When are you going to fix the uPlay launcher and how often it breaks if you don't log into it first before starting any games through steam?

  • akatsuk17445474 mommy milf (@akatsuk17445474) reported

    @Ubisoft as you have decided to not respond and take me seriously Microsoft would like to say you have broken the terms of service of adding cross play in for honour 2023 you ARE having all your games on Xbox store removed along with for honour

  • gre_pee GrePee_ (@gre_pee) reported

    @UbisoftSupport i got a disconnect and a time ban THX Ubisoft for nothing. I hate it so mutch

  • TylerLeesTyler Tyler Lees (@TylerLeesTyler) reported

    @XboxGamePass hello, I’m getting ready to unsubscribe from your service, but if there’s a way to consistently sign in to Ubisoft games and actually download them without it saying my accounts linked to another account. If you guys can find a solution to this consistent nightmar

  • Kaito_Kanzakii Kaito (@Kaito_Kanzakii) reported

    @Ubisoft Instead of bringing more games you should fix the old like syndicate on ps5

  • 8770Ct Asbestos Man (@8770Ct) reported

    @SplinterCal People are gonna love this but it sounds like this’ll basically be the last thing Ubisoft makes with this franchise before it turns into a live service.

  • Adam_Larson_23 Adam Larson (@Adam_Larson_23) reported

    Hey @Ubisoft @Rainbow6Game, you wanna balance the game? Nitro cells are the problem. Not frag grenades, not an alternative to Thatcher. 11 ops have nitros. 4 y1 ops have nitros. 3 ops have frags, PLUS you nerfed them (nobody plays Glaz).

  • ItzJust_Josh Josh (@ItzJust_Josh) reported

    Hey @UbisoftSupport I play on PC Through steam and my game crashed in Unranked with no stutter or warning before hand then it closed itself and my Ubisoft app opened telling me there was an unexpected crash why i tried to reconnect all it did was the same

  • JoeyGhost Mad Tech Ghost |VTuber| #AdvantageGG (@JoeyGhost) reported

    @Showerhead__ Cant tell if Warzone or a broken Ubisoft project anymore

  • HellcatR6 Dylan Manning (@HellcatR6) reported

    @Rainbow6Game @Ubisoft @UbisoftSupport Pls Fix the servers so I can play Ranked.

  • Mryosh12 Mr.yosh (@Mryosh12) reported

    @Ubisoft the p90 has terrible recoil please fix this (like the music you guys have in the shooting range)

  • Kodiak_99 Nguyễn Đức Duy (@Kodiak_99) reported

    @UbisoftSupport FIX YOUR ******* GAME AND YOUR ******* SERVER! I constantly get disconnect every time I reconnect to a match I got disconnected. And the ******* reconnecting function doesnt even work! I have to close the goddamn game and open again. And with the Uplay timeout bug it takes foreve

  • Prekete27215682 Preketek (@Prekete27215682) reported

    @growtopiagame why can't my Ubisoft login error connecting fix it

  • JimiHentris Tristan Saturnseed (@JimiHentris) reported

    @Ubisoft I'm guessing you'll be refunding everyone for family feud as we still can't play online then? No? Then fix the online services!!!!!

  • Travis_anaR6 ana. 🇬🇧 (@Travis_anaR6) reported

    yo, @UbisoftSupport fix the steam version of R6. error code 10-0x0000000 The steam version is dead. doesn't connect. my uplay only account connects but the steam one doesn't. fix it please. its like ubi adds something to break something. sad

  • megidodragnwolf 🃏 (@megidodragnwolf) reported

    @PaulTassi @Forbes Do you think AC Infinity will be some kind of subscription service? Or part of a new Ubisoft subscription service?

  • Grayyammu Ty (@Grayyammu) reported

    @guahahahahaha @ClaireLuRose @jasonschreier Since TLOU part II the fans wanted a remake of the original so idk what your problem is. Ubisoft and EA drop franchises every year and no one bats an eye but wow ND remaking a game after 9 years = milking. Get the hell out of here

  • N3mur1torM Nemu (@N3mur1torM) reported

    @WBUNTeddy @FatCrimsix @Rainbow6Game Who is not getting constant errors. Have you expected an update from Ubisoft? Dude, they are just releasing downgrades since years!

  • TheGreenBarrow Rick Barrow (@TheGreenBarrow) reported

    @Ubisoft so my ps5 has problems playing Assassins Creed Syndicate, lots of graphical errors, shouldn't be like this on a more up to date PlayStation

  • EZjean_R6 EZjevn. (@EZjean_R6) reported

    @Shelduckling @sirKaosx Siege was more watched and probably played when Ubisoft was not obsessed with "healthy factor" and "balancing the game" so... I'm in T4, I never had issue with that, Villa is still the map where you're going to get the most C4/Frags kill in a game.

  • JoeOldfield Samuel J Oldfield (@JoeOldfield) reported

    @UbisoftClub I wanted to get a free game on my account from prime gaming but I can't get the ubisoft connect website to load no matter what I do and I'm told it's insecure, is there a fix for this?

  • peter_pumpkin_ PeterPumpkinEater (@peter_pumpkin_) reported

    @Ubisoft @Rainbow6Game Fix your bum *** game. I’m tired of trying to play ranked with these bots that are throwing the game on purpose and not having the option to vote to kick. Why would you guys ever remove that ability. Fix your game.

  • rocksteedinvest Rocksteed Investments (@rocksteedinvest) reported

    @stephans_aktien I think it works only if there was restructuring at Ubisoft. My issue with Ubisoft is their egregious hiring during and after 2018. They've more than doubled head count yet small revenue growth with low digit % bottom line. Hard position though since would anger many stakeholders

  • luhalyx $ (@luhalyx) reported

    @UbisoftSupport hey Ubisoft support I started a rank match and I was automatically kicked from the game before it started due to server error, but my friends and brother were able to join the match. Please fix this and hope you guys remove the 2 hour ban I’m going to receive

  • i0neBear iOne (@i0neBear) reported

    @BjornFristrom @Ubisoft don't think it will ever get on UBi+ just like Just Dance isn't there, because of licensing issues. But, would be cool.

  • SanguisVargaTTV Sanguis Varga (@SanguisVargaTTV) reported

    @Ubisoft @UbisoftSupport @Rainbow6Game thanks for the half hour ban. Got tired of people teamkilling my gf for two matches in a row and tked them in response. Childish I know, but transphobic jerks who harass her where they can't seem to get in trouble is real swell. Tysvm

  • oqrh_ oqrh (@oqrh_) reported

    @Ubisoft fix your game. I load into a game and the lobby crashes and my 5stack gets a penalty thank you dumb yellow teeth bandits I hate British people