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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (4%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Halle |
Sign in | |
 Bridgend |
Online Play | |
| Bridgend |
Game Crash | |
| Bridgend |
Sign in | |
 Chauché |
Sign in | |
 São José dos Campos |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Collum Bill 🏆19 🏆 6
(@Collum_Bill) reported
@Ubisoft WHY??!!!!! Why make it so difficult to sign in or get recovery emails??? THEN, make it impossible to play the god dam game, without signing in?? WHO thought that is a good idea #Ubisoft ???????!!!! Seriously!
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x-x
(@RaccR6s) reported
@JavelinR6 If you go to Ubisoft support it says that they are aware of this issue. So yes, it is a real thing.
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ARI
(@arijitfrens) reported
@UbisoftSupport No more Quest pops up after completing Lost Glory .. And i have seen this issue has been brought up by many gamers since Nov 2020.. Its weird how a main quest gets bugged out . please fix it #AssassinsCreedValhalla @Ubisoft
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Collum Bill 🏆19 🏆 6
(@Collum_Bill) reported
@Ubisoft WHY??!!!!! Why make it so difficult to sign in or get recovery emails??? THEN, make it impossible to pkay the god dam game, without signing in?? WHO thought that is a good idea #Ubisoft ???????!!!! Seriously!
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Joහැnnස් Roජස්
(@rothbourne) reported
@basithharoon Started playing last year during lockdown when Ubisoft gave AC2 for free, used @thamaraxyz steam login and played Brotherhood, Revelations and AC3 on PC. Played Origins and starred playing Black Flag last year Dec (still playing) on PS4, have Odessey lined up next. 2020 yo!
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Billy Joe Bob
(@BillyJo91531007) reported
@Ubisoft @LucasfilmGames This game is going to be beyond broken, calling it here now
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iRxj
(@rxj_i) reported
@Ubisoft sometimes, you just gotta pay attention and fix your game... #RainbowSixSiege
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Angelus_DLion
(@Biffingston) reported
@pcgamer Seriously? That's your main issue with gaming today? Not loot boxes, not pay to win, not Ubisoft putting out the same game for the 50th time... but LEDs?
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3SmokeDistributor
(@scopxrthewise) reported
Siege is a joke. Beat a bunch of bots and they surrender glitch. Then we search again? Get the same bots in the next game and they beat us and we lose our elo. How is that fair? @Ubisoft @Rainbow6Game ??
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Mel-Sky & TheTodStar
(@SkyTodStar) reported
@doubleamr9 Plenty of people. Myself included. I don’t think Ubisoft would’ve gone through the trouble of including Star Fox in Starlink if they didn’t have a story in mind. - Todd
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JavelinR6
(@JavelinR6) reported
Do someone got an error linking the uplay account to Twitch to get the drops?
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Christian
(@mindchristianZ) reported
@Ubisoft Please fix the surrender glitch. Not getting my elo or renown. Please fix this.
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zyfe
(@xZyfe) reported
yo @Ubisoft I better be getting my 100+ elo that I deserved from this surrender glitch
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Mustafaemad04
(@mustafaemad04) reported
@Rainbow6Game why i cant link my ubisoft account to twitch it says an error has accurred
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longwoodjklcdn
(@longwoodjklcdn1) reported
@GFUELesports Patience because when you get Valhalla and you can’t progress in the story because walls and shadows is broken you have to be god damn patient with Ubisoft because it takes them for ever to fix it.
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ØØ_Se7eN_🖐👁
(@Se7eNDeadly1) reported
@TheAbominator I had a launch edition. It blew up because some Ubisoft have save issues until a few patches came out. I had a Destiny: Taken King edition. GORGEOUS. Same thing happened. Then I got the Star Wars one
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Shadow Gaming (VIZN)
(@Eric__Gaming) reported
Heard that Ubisoft has been screwing people over with the event packs and doc byte pack. Firstly it's messed up that you can get duplicates from the event packs when you have to watch.. 7 hours of a stream..? Then people are also have the issue with the doc byte skin not showing
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Mango Tango
(@PTwaffle) reported
Ubisoft game bad pls fix
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Sarah Lou
(@salennie) reported
@UbisoftSupport So many people having issues with Assassins Creed Valhalla Gorm Quest, and there’s been zero response from Ubisoft. Can someone pls advise on whether it’s a glitch, or I’m approaching him too early. Very disappointed at the lack of communication.
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Keres
(@zero_reaver) reported
@Jorraptor @assassinscreed Theres also a bug where u cant get enough raw material for ur settlement Ive done all missions and all raids Still missing raw material :/ Rly seems like i am the only one with this issue Pls note it in one of ur vids, then ubisoft will see
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IMeerkatnip
(@IMeerkatnip) reported
@Ubisoft @UbisoftStudioSF @UbisoftSupport I am very surprised you have such rude support staff. Ubi-fly should be fired for treating paying customers like that. Couldn’t be more disappointed in the service provided.
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Only True Gamers
(@OnlyTrueGamer) reported
@UbiMassive @Ubisoft @TheDivisionGame are you ever going to fix all of the console problems with skills not functioning properly or not functioning at all? What’s the point of having skills of that don’t work as intended? QoL changes please. Smdh
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Texzll
(@Texzll_R6) reported
@Mos7_EXO @UbisoftSupport @Ubisoft Time to fix that kd👀
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Bullexto
(@bullexto1) reported
@TM65Claw Game is so dogshit that it doesn’t even want me to play it because whenever I try to play it it makes me sign in to a ubisoft account that doesn’t even exist lmao
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Gabriel Cerda
(@InsideTheCase) reported
@Ubisoft Fix goddamn UNO, it's broken as **** on Xbox.
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Tyler
(@Tyler08083173) reported
Can Ubisoft please fix the surrender glitch in Ranked? @Rainbow6Game
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Wesley #REVIllage
(@wesleywhite626) reported
@ALGER_1987 @CapcomUSA_ @Ubisoft I don't see the problem
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Ex Stars
(@ExStars1) reported
@NNexom Damn. Xbox/Ubisoft needs to fix there ****
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dougs
(@broadcasting30) reported
@UbisoftSupport division 2 crashing on pc since the update !! When will it be fixed ? Seems no one at Ubisoft wants to respond to the issues despite the forums flooding with it
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Robin Best
(@IAmRobinBest) reported
@Ubisoft Would like to today, get about 2 mins in-game (so about 10 mins if you include loading time) and CTD, no error or anything useful. Tried 3 times today and now given up. Worked yesterday. #Crashing