Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/10/2026 17:55

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyKarlsruhe Sign in
GermanyBerlin Sign in
BrazilFranco da Rocha Sign in
BrazilLages Sign in
United KingdomWeymouth Online Play
BrazilVitória Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Sraucel Sraucel 🇨🇦 🔬 (@Sraucel) reported

    Ubisoft tried to buff Kali's secondary weapon, pick rate still sucks They tried to buff her gadget, no luck In this patch, they tried to fix her gun. If it doesn't help Kali tbh I don't even know what to do to help her

  • HoFa06158295 HoFa (@HoFa06158295) reported

    @RaymanForSmash @mariofan48 What if they add both of them? 👀 Although, Rayman, nevertheless, is more likely because of the close cooperation between Ubisoft and Nintedno, leaks, and many hints of this. I'd love to see Crash too, even though I'm not a big fan of eoo.

  • Shiro120403 Shiro | シロ (@Shiro120403) reported

    @Rainbow6Game @Ubisoft @UbisoftSupport fix your ******* game chat, when im on discord talking to a friend, and he goes game chat.... guess what? you can hear my voice in the backround...

  • RobinTheJoke robin (@RobinTheJoke) reported

    @Ubisoft @UbisoftMTL FIX YOUR ******* SCOTT PILGRIM SERVERS

  • Nickorilla Nick! (@Nickorilla) reported

    About 13 hours into Immortals and I really love it. Strongly recommended to BotW fans. I had a random crash once, but I was messing around with the world. Not really something I'd consider a normal use case. It's otherwise pleasantly technically sound for an Ubisoft game.

  • viktor_oooo viktor (@viktor_oooo) reported

    @Rainbow6Game @Ubisoft imagine thinking first the t5 and now the angled grip was the problem/annoying part with melusi 🤦🤡

  • ASpookyDog David (@ASpookyDog) reported

    @PyronoidD MGS5 had its problems but hooboy it would've been 80 times more boring if it were a Ubisoft game

  • vinny7299 Vinny (@vinny7299) reported

    @Ubisoft @GhostRecon @Rainbow6Game so did they fix and improve this game from its launch?

  • CapitalCitySol 𝕿𝖗𝖊𝖛𝖔𝖗 *𝕮𝖔𝖒𝖒𝖎𝖘𝖘𝖎𝖔𝖓𝖘 𝕺𝖕𝖊𝖓* (@CapitalCitySol) reported

    @amazoniancos Yeah......where was that exactly? Trailer? Male. Ubisoft Events? Two Male Cosplayers. POP Vinyls? Two Males...but yep they pushed the female character. You know the Canon one? The one not from a glitch in the Animus?

  • RobinTheJoke robin (@RobinTheJoke) reported

    @YethBepis @UbisoftMTL @Ubisoft what ******** ubisoft, also, fix the ******* online mode

  • yannooook Yannik (@yannooook) reported

    Ubisoft support, but they blame Oculus. With oculus support I only get system generated messages that do not address my problem. Please help me!

  • SuperDurrio inFamous Murray (@SuperDurrio) reported

    So I just looked some **** up. Apparently the ubisoft+ subscription thing has been double charging people since this past November. It's still an issue now in January... Like what the actual flip is Ubisoft doing?

  • YethBepis Yethie (@YethBepis) reported

    Ay yo **** @UbisoftMTL, I just beat Scott Pilgrim with all 4 og characters to get Nega Scott and that ***** aint show up. The only fix is to delete my save and do it again **** that. @Ubisoft FIX YA DAMN GAME

  • BaronMWG328 #BLM✊🏾 TNS | Baron / Majestic ⏳🎭 (@BaronMWG328) reported

    Has there been any news or acknowledgement from Ubisoft's end that Scott Pilgrim needs a major patch to fix the issues (invisible enemies, various online problems, etc.) with the remaster?

  • ravipathak59 Ravi Pathak (@ravipathak59) reported

    @_JonathanGrady @ZhugeEX Chances are that it will Unlike EA, Ubisoft, Activision, CDPR does not release games as frequently so CP2077 is their best bet for the next few years. Besides there's Single-Player expansions & a GTAO like mode coming. If CDPR hopes to stand a chance, they have to fix CP2077

  • yannooook Yannik (@yannooook) reported

    @OculusSupport A few years ago I bought Star Trek Bridge Crew and the DLC in a bundle. I could play it without any problems. Now last week I had to link my oculus account to Ubisoft Connect for the first time and now the DLC is missing from the game! I have already contacted

  • javiel_wav Javiel.wav (@javiel_wav) reported

    YOOOOO, WHOEVER KEEP TRYIN TO SIGN IN TO MY UBISOFT ACCOUNT STOP. ITS LIKE THE 5TH TIME THEY EMAILED ME A DAMN CODE

  • kngsa_ king (@kngsa_) reported

    Thank you @Ubisoft for #ImmortalsFenyxRising its an amazing #game, but right now I hate it so much because I lost my save file for the third time, so I'm not gonna waist my time on it until you fix it.

  • DskVibez DSK_vibez (@DskVibez) reported

    @Prettyboyfredo @Ubisoft please fix the ps4 glitch where if we play the new game mode all our attachments and headgears and uniforms go away once again please fix

  • HosangCody CodyHosang (@HosangCody) reported

    @assassinscreed WE STILL CANT KILL THE FATHER OF THE ORDER! IVE KILLED EVERY MEMBER OF THE ORDER AND IVE DONE EVERYTHING! BUT HYTHAM NEVER GIVES ME THE FINAL CLUE! I REPORTED THIS ISSUE IN LATE NOVEMBER. PLEASE FIX IT UBISOFT!

  • Roberiopassos RpapafoxR (@Roberiopassos) reported

    @Ubisoft @UbisoftSupport when are you going to release a new UPDATE for AC VALHALLA? I'm stuck in the poor fellow soldier bug. I also acquired the quest way of beserker via ubisof rewards and so far I haven't received the letter FIX IT PLS!!!!

  • pavian21 P@wel (@pavian21) reported

    @CDPRED_Support @CyberpunkGame Hot fix to the Path... don't go uplay way, they fix the fixed ... isn't there really a team catching bugs? maybe make a bug reporting system ...

  • thesandman091 Chris (@thesandman091) reported

    @_DivineStorm @assassinscreed So it is cross platform then because I'm on xbox. Only Ubisoft could put out a hotfix that doesn't fix anything.

  • chalky83 Russ (@chalky83) reported

    @Lipaurow It’s a bug, seen plenty of people with the issue on the Ubisoft forums. Other than try an older save if you have one, I don’t think there’s anything you can do but wait for a fix.

  • vergil63829142 Vergil (@vergil63829142) reported

    @EmmaHam41 @assassinscreed Ubisoft Montreal destroyed Facial expressions and facial animations on all platforms i don't even want to play the story of AC valhalla on my PS5 until they fix it

  • Konny_Phoenix Konny (@Konny_Phoenix) reported from Augsburg, Bavaria

    Oh pls @Ubisoft, fix the Quest in Lunden, in #assassinscreedvalhalla

  • jadebullet2 jadebullet (@jadebullet2) reported

    @ASpookyDog @PyronoidD Ugh, don't remind me about Ubisoft and Uplay. I made the mistake of buying the complete edition of Anno1880 on Epic. Launching it takes me to Uplay where it has problems linking my Epic account. Too late for refunds, tech support for both sides blame the other.

  • DskVibez DSK_vibez (@DskVibez) reported

    @Ubisoft please fix the glitch on ps4 where if you play the new game mode all of our atachments go away all out camos headgear uniforms please fix this

  • mellangard1 mellangard (@mellangard1) reported

    @johngray86 @Memento_Gallery Thing is, had we gotten a bunch of games with men just because the writers likes to write that way then it would not had been a problem. But Ubisoft was actively stopping and preventing any of their games to feature a female protagonist because "they don't sell"

  • spreer6 MattB (@spreer6) reported

    I think ubisoft has a perspective problem. This altiora situation is unacceptable, and it is the organizer to blame. Problems like visas should be planned out a lot earlier than a month before a tournament.