Is Ubisoft Uplay down?

Uplay is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

 No problems detected at Ubisoft Uplay

Ubisoft Uplay problems in the last 24 hours

Ubisoft Uplay Outage Chart

At the moment, we haven't detected any problems at Ubisoft Uplay. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Sign in (51.04%)
  • Online Play (22.41%)
  • Glitches (15.35%)
  • Matchmaking (7.05%)
  • Game Crash (4.15%)

Ubisoft Uplay Outage Map

The most recent outage reports and issues originated from:

Ubisoft Uplay Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Ubisoft Uplay Issues Reports

Latest outage, problems and issue reports in social media:
  • MatthewGiesen Matthew Giesen (@MatthewGiesen) reported

    @Ubisoft @TheDivisionGame all Dark Zines are the same these day groups of three Disavowed Agents hunting down all single players just trying to get the 500 + gear. Can we get better gear elsewhere or better challenges that don’t require the now Broken DZs or maybe some better

  • TexanBadger EZ Adrian (@TexanBadger) reported

    @Ubisoft @TheDivisionGame specter mask is bugged fix it. It’s our last one @EzKakashi

  • HeyItsMeBuddha Michael Steffenson (@HeyItsMeBuddha) reported

    I swear, @Ubisoft and their “login security” is so terrible i now get emails for suspicious logins WHEN I LOG IN. I HAVE 2 FACTOR, I HAVE EMAIL AUTH. I literally get more emails from Ubisoft security than everything else in my inbox. This is getting to be unreal.

  • KosmicN KosmicNebula (@KosmicN) reported

    @Ubisoft @Rainbow6Game The "Hostage" system is faulty. Letting the hostage die in DBNO gives an instant win before the match can begin. Please fix this :)

  • Kevinmartin2018 Wolf Pack (@Kevinmartin2018) reported

    @Rainbow6Game @R6esports @ESLRainbowSix @UbisoftSupport @Ubisoft @fairfightaction @TomClancyGames Fix The Bug to where you join a ranked game but nothing loads in and I can’t load in at all and I was a plat 2 but have dropped down to a gold 4 or silver 4

  • metalMarvin BlackSun400 (@metalMarvin) reported

    @Ubisoft hello I have a problem on the ps4 with the atlantis dlc from Assassine Creed Odyssey, where to use Hermes flights. the game always pisses me off. the true now already 4 crashs behind each other.

  • GhostofAthos Jd Hogan (@GhostofAthos) reported

    @Beanmachine1249 @Ubisoft @TheDivisionGame man i really like this game but at this point i should be able to run through most stuff with no problem but i just tried a normal lvl bounty and got annihilated bc im fighting 3 guys in front of me and some random guy got behind me and 3 shot me with a shotty after a fresh heal

  • BeckFortiet Beck Fortiet Larsen (@BeckFortiet) reported

    @Ubisoft you should make it so people who leave or disconnect from ranked matches lose an extra 50 points towards their rank while their team loses 50 points from the -100 normal points for losing because it puts the team at a disadvantage when a teammate leaves the match.

  • SoothingCube3 Big Boy Man (@SoothingCube3) reported

    @cristea_sergiu @Ubisoft Of course, but it would be better to be specific on what to fix in the game

  • SoothingCube3 Big Boy Man (@SoothingCube3) reported

    @cristea_sergiu @Ubisoft What I meant was purely negative stuff like "fix your game".

  • Chuckforevver GamerForLife (@Chuckforevver) reported

    @Ubisoft @assassinscreed would you please fix #ACOdyssey so if you pull out your bow to shoot a fire arrow it doesn't light everything around you on fire especially the tall grass or bush you are hiding in. That is so annoying.

  • balgite iarfhlaith farrell (@balgite) reported

    @liamph6 @Rainbow6Game Okay Liam, we can't resolve the problem until you resolve your grammatical error in the last sentence. We believe that the 'everyone' should be changed to 'every time'. Thanks from the ubisoft support team!

  • SkyRoss88 ... (@SkyRoss88) reported

    So all my DLC is gone on the Switch Version of Trials Rising man this port is so broken can someone who knows how to port games to the Switch Help @Ubisoft and @UbiRedLynx

  • _sayful617 Sayful Islam (@_sayful617) reported

    okay. so I played six siege again after a while and the first ranked match I play everyone in the game gets 1000+ ping, cant move. I get removed from the match for slow connection and banned for 15 minutes. @Ubisoft @Rainbow6Game FIX THE ******* GAME YOU ABSOLUTE *********

  • LaLouve350 Melanie (@LaLouve350) reported from Papineauville, Québec

    Dear @Ubisoft , We’re unable to adjust @TheDivisionGame to our screens. We’re losing some infos in the sides, whether it’s what we pick up or zone infos in the map. I noticed online that I’m not the only one complaining on this. Please fix this.

  • xi_see Dick Grayxin (@xi_see) reported

    I haven't played Ubisoft for so long because nothing has been interesting lately, I get back on remember the annoying two factor verification service I have to set up JUST for UPLAY, for some reason none of the codes work and then get locked out. Yeah **** that.

  • Blaz_VII Blaz VII (@Blaz_VII) reported

    @Rainbow6Game @Rainbow6Game Hello. I've contacted the Ubisoft Support because my friends and I are facing sensitivities and recoil issues after we downloaded the patch on PS4. It is like having a small boost when aiming, and it slips like being on ice. Also recoil changed

  • OfficialSlickYT Matthew (@OfficialSlickYT) reported

    @JesusMSantiago8 @StonzySecond @MarioSniper01 “He’s a fanboy” explain. Because he sure af isn’t a Steam fanboy. This is proven by how he acts with other launchers on PC. He didn’t give Origin, Uplay, or GOG any of this backlash. It’s the Epic Game Store he has a problem with.

  • NichtDanka Danka (@NichtDanka) reported

    @UbisoftSupport Hello I wanted to get a 20% discount code for the Uplay Shop for 100 Uplay Credits but there is an error message that says "An error has occurred, please try again later." I and my Firend just want to buy Anno :(

  • Tiller7411 Tiller74 (@Tiller7411) reported

    @Ubisoft @massive ok can you guys seriously fix the glitches and shit before fine tuning ******* gear and weapons for **** sakes. Just had 2 delta errors in like 30 minutes. This game had so much potential but ****, it gets old and annoying right fast.

  • MeIkoDish Max | MeIkoDish (@MeIkoDish) reported

    @UbisoftSupport I'm having a problem with the Uplay store, when i try to buy something that is at a discount, then add my 20% club discount code, the thing im buying goes back up to regular price and it wont let me buy it at all. Please help me.

  • Mentalshifting 「 A e l y s i a n 」 (@Mentalshifting) reported

    @Ubisoft @Rainbow6Game Your hostage game is f*cked. I'm doing my ranks and the defense team abuses a bug where they lesion the hostage, disconnect and we have to revive him even before the game starts. Automatic lose. —

  • Ynohtnareklaw Reklaw (@Ynohtnareklaw) reported

    @EpicGames Wish Epic Game Launcher would work for me, after 5 weeks of b/f mailing about paying for Metro Excodus I got my money refunded, yet I wanted the game. Over 6 years I'm using Ideal on Steam, Uplay, Origin, Playstation Now and Xbox live never ever a issue untill Epic games.

  • mazinflamees Mazinflamees (@mazinflamees) reported

    @Ubisoft fix the For Honor

  • Snej97 snejes (@Snej97) reported

    @UbisoftSupport @Sarge667 Same problem here.. Says "An error has occurred, please try again later" Doesn't matter if its the uplay launcher or Browser.

  • Lotharemas Lotharemas (@Lotharemas) reported

    3 days until i can actually play Anno 1800 since Ubisoft doesnt find fixing the Steam version's FPS issues a priority.

  • Sarge667 Pete Tetley (@Sarge667) reported

    @UbisoftSupport I have tried it on the web site and in UPlay and on both it says 'An error has occurred, please try again later'. I have been trying all day.

  • therealBeezer Beezer (@therealBeezer) reported

    @jess_h @TheDivisionGame Ubisoft/Massive really need to take some pointers in online connectivity if they keep forcing the game to do everything from the server. It's not your connection, it's their code. I can play Apex Legends without any issues but this game has bad handshakes.

  • godlesschainzz Qtooh- 💯☠️ (@godlesschainzz) reported

    Hey @UbisoftSupport @Ubisoft I won two ranked matches. But I did not get the mmr... after the match there are these sync issues. I started queing on 3426.... -.- I'm playing on Pc. PLEASE FIX THANKS

  • Xeroshe Xeroshe (@Xeroshe) reported

    Ubisoft fix your game please

  • ClaudioACSy 🌟ΧΛΑΥΔΙΟ ΧΑΝΦΟΡΑ😍 (@ClaudioACSy) reported

    @jnadiger @Ubisoft Oh dear James 😢 I'm aware of these release localization issues but I thought that the devs could at least have access to one collector edition of a game they worked on 😢 Hopefully it won't never happen in the future 🙏

  • TheAlphaFox Ronan Fox (@TheAlphaFox) reported

    @propilot123 @GameSpot Well it’s pretty lame that there are people starving and homeless on the streets of Paris but local billionaires can donate millions to fix a man main structure. Ubisoft have absolutely no connection with Paris apart from having it feature in one of their games.

  • SporeBoyT SporeRose 🔜 EGX 2019 (@SporeBoyT) reported

    Ubisoft's customer support is really getting on my nerves, having me do a trillion steps for an issue with a copy of UNO (and the DLC) bought on Steam refusing to give me UPlay product codes, that they can simply solve by providing me product codes for said purchases for UPlay

  • SporeBoyT SporeRose 🔜 EGX 2019 (@SporeBoyT) reported

    Ubisoft's customer support is really getting on my nerves, having me to a trillion steps for an issue with a copy of UNO (and the DLC) bought on Steam refusing to give me UPlay product codes, that they can simply solve by providing me product codes for said purchases for UPlay

  • raw_1982 the laughing clown (@raw_1982) reported

    i'm really enjoying assassins creed unity....i've had one bug so far my controller wasn't working with the game..if anyone one has this problem make sure steam and origin is shut down and only have uplay open controller works fine now..hope this has helped someone out.

  • Flea__Bag Nathan (@Flea__Bag) reported

    @UbisoftSupport i attempted game purchase through Ubisoft store , gave me a 404 error but charged my card anyway without giving me the game.

  • crazyhayes666 CRAZYHAYES666 (@crazyhayes666) reported

    I have problems with Ubisoft: Uno. The problem I have is it wont allow me to brodcast Uno on Xbox One. When I try to, on both Mixer and Twitch, the message that pops up is, "This game doesn't allow broadcasting". I just want to know why, and when you'll fix this. @UbisoftSupport

  • RealQonDuixote FRP (@RealQonDuixote) reported

    Hey @Ubisoft, in the spirit of Easter eggs, y'all should have a DLC for @TheDivisionGame where we can explore the @NIH. If I wanted to fix DC and find a cure for the green poison, it would make sense to go there! Sincerely, a concerned scientist. #Science

  • TeediousTV Bryan ⚯͛ △⃒⃘ | PWR 🦍 (@TeediousTV) reported

    @noahdg465 @Ubisoft It’s not really their fault tho. They don’t know what the cause is so there isn’t a fix

  • SavidgeTadd tadd savidge (@SavidgeTadd) reported

    @Ubisoft fixx siege tired of losing ranked games because of that stupid hostage glitch

  • xPipokidx Luis F. Jimenez (@xPipokidx) reported

    @Ubisoft @Rainbow6Game Please make Gridlock fix the bike at the end of the season, I just wanna see Mozzie ride his bike happily

  • jmmastey Joe Mastey (@jmmastey) reported

    @couchchamp @Ubisoft @esurance Geez, yep. I've had a government service before that only allowed you to change your password once per day. Problem being that an error in the form counted as your once per day.

  • realwillnoble Deric Bondarrion (@realwillnoble) reported

    @JetsTank Bro this guy is worried about story elements while he’s playing a Ubisoft game. Can’t fix stupid

  • KhirmanGallo FIO | Khirman (@KhirmanGallo) reported

    @Kurt0411Fifa Game is broken since beta stage, they never fixed it and never took the right decision for every problem. EA Sports is too close to be as bad as Ubisoft.

  • turkeysanta TURKEYSANTA (@turkeysanta) reported

    @Mrayala956 @UbisoftUplay @Ubisoft @UbisoftSupport ASH is BROKEN operation health has returned


    Soooo @Ubisoft WHY do i still get absolutely destroyed against 5 stack 100+ ping abusers CAN you not fix this PROBLEMO

  • jascondon Jason Condon (@jascondon) reported

    @TheCrewGame Not taking a ticket either for a fix, that's just bullsh#t. Pre orded, the gold edition. Worked OK till I reached icon level 1200. I will never again pre order anything from ubisoft. They just f#ck you over, and fix jack sh#t.

  • couchchamp Jeff Miller (@couchchamp) reported

    @jmmastey @Ubisoft What's worse is when they allow you to choose a longer password but the login form enforces different rules without notifying you... Ahem @esurance

  • RVonD Davey (@RVonD) reported

    @dem_gaimz @Coach_WesleyB Yes, only if you don't ever have to deal with @Ubisoft customer service

  • Solo_Le_Dolo Solo.Le.Dolo 🇺🇸 A.K.A Kermit (@Solo_Le_Dolo) reported

    @Chileh_ @Ubisoft @Rainbow6Game Yeah he ddos

  • Abbey2g Abbey (@Abbey2g) reported

    .@Ubisoft thank you for releasing Assassins Creed Unity for free! You forgot to mention how broken, glitchy, unfinished, unplayable and terrible the game is. The scenery is amazing though, I'll give you that. I'd be embarrassed to release this price of rubbish. Disgrace.

  • i2716057 Epicgamer (@i2716057) reported

    @nour999111 @Ubisoft @UbisoftUplay @UbisoftSupport @Rainbow6Game fix your aim buddy.

  • GiestWolf Lexie • #TeamSobble (@GiestWolf) reported

    @Ubisoft See, I'm trying to get Assassin's Creed Unity on my PC but it seems that my age is an issue. Despite the fact that I'm 17. :l

  • Solo_Le_Dolo Solo.Le.Dolo 🇺🇸 A.K.A Kermit (@Solo_Le_Dolo) reported

    The DDoS kid named War got banned but now has a new account named warie-. And is still hitting servers. @Ubisoft @Rainbow6Game please ban this person and stop them.

  • OverTheEdgeYT Grant (@OverTheEdgeYT) reported

    Yeah I take back what I said about AC: Odyssey being well optimised for PC. It isn't. Spent a lot of time tonight trying to fix stutters and random FPS drops. I don't know why but aside from Far Cry 5, a lot of Ubisoft games I've played on PC seem to have performance issues.

  • Willis__76 Willis Mcgillis (@Willis__76) reported

    I know why Ubisoft is seen as a shit company. It's because of their lack of Customer Service.

  • emirtanju emir tanju (@emirtanju) reported

    @Ubisoft @TheDivisionGame @Twitch I have the error where despite the fact that all stongholds and tidal basin are finished I am unable to go upto WT5 - I tried all related missions in solo and matchmaking. Still stuck on WT4. Unless I join my WT5 friends gama I can only play in WT4, I cant play in WT5. I’m on PS4

  • settings_no Maximum Settings No Compromises (@settings_no) reported

    @GloriousKev @UbisoftUplay I don't get the shit uplay gets inhale never had an issue with uplay steam or origin

  • RICKY_TAN1991 Ricky Norman (@RICKY_TAN1991) reported

    @Ubisoft can we please fix match making on rainbow 6 siege

  • iTz_RiiZu 🆁🅘🅘🆉🅤 (@iTz_RiiZu) reported

    @Ubisoft @Rainbow6Game im having a problem