Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maubeuge	Glitches	4 days ago
Mexico City	Sign in	4 days ago
Cehegín	Online Play	9 days ago
Weimar	Sign in	9 days ago
Pessac	Online Play	9 days ago
Escalquens	Glitches	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Walker (@Revision_124c41) reported 8 seconds ago

  @Lancaster_1899 @PlayStation You are not equipped for this conversation given your first question is a false and heavily disproven assumption. You are likely a tourist in this hobby that just plays certain AAA games that have colored your opinion on the mater. An analysis was done recently showing that 90% of physical releases can be played day one without a download from start to finish. That includes many of the top releases from the last 6 years. Square Enix on playstation has been especially diligent in this matter. Individuals like yourself likely listen to games journalists who clearly do not have their readerships best interests at heart and for the last 15 years have been getting it wrong. Either willfully or ignorantly or both. None of them do the actual leg work to verify the data. Im telling you as a dev myself your statement is false. Sony's own policy requires the game be fully playable from the disc to pass certification unless certain conditions are met to be granted a waver. Ubisoft and Activision routinely abuse this waiver system. So please quit being part of the problem and go read the material on the subject online. You are literally 17 months away from making the same mistake gamers in 2007 made when they told other gamers they didnt need backward compatibility. We ended up paying the half assed implementation price for 2 generations with ps1-3 games still not playable on ps4 or ps5. With only half the 360 library available on One and Series consoles. Now your whole losing money on physical shows you've little understanding or time spent researching data centers and physical items. 30% at most goes to stores which in turn stores can decide what to do with their 30% even if it's a sale to clear inventory that gets passed onto the consumer. That disc costs pennies to print, that case, not even 3 dollars including the paper slip. Believe it or not its always been that cheap. It was the reason the industry switched to optical medium around the time the playstation was first revealed. Thanks to modern day logistics it doesn't cost that much to ship the product either. 3rd parties are scratching their heads over this, enough that sega has said as much that they will continue to support physical even if sony doesnt. That means rival hardware or making their own. 20% of the profit still comes from games. Which flies in the face of the cooked numbers. It says more about the mediums resilience than digitals dominance which looking at the data closer has largely been forced on the player base. Including collectors editions from sony themselves which is a whole other can of worms. On the other side of this is continuously running servers for these older games at a minimum costs sony nearly 100k a month. Just to run them. Not deploy them, not to do maintenance, not to add games, or even run the store front which also gets a cut. That number increases each time they expand. Think of it this way youre still paying all the other fees of getting a physical product in the hands of a consumer, but youve also acquired game stop in the process while also telling the consumer you'll be storing their game at a storage unit in the middle of no where that will deliver them their game when they need to install it. You may not be paying that fee directly, but part of every purchase will. Every game you buy. Your increased ps+ subscription price every year all going towards this logical fallacies that its cheaper. An IT guy having to diagnose and switch a drive out of a raid costs more than a game stop employee. Which honestly game stop employees cost more than best buy employees because they have other product to sell to offset the cost. Your physical game for the next 100 years will cost sony less than them maintaining that server for the next 100 years. How is that a smart business move. This is a short term call to get short term gains. Sony is playing a game with its own future.

• 
  Happy Kuro Kitty is on BlueSky! (@HappyKuroKitty) reported 4 minutes ago

  My issue with this is how unilaterally they are making this decision that affects the company's which actually MAKE the games. Like if Guerilla or Ubisoft wanted discs for their next titles, they should have that choice. It's THEIR game, after all.

• 
  Parris (@vicious696) reported 8 minutes ago

  @cyntheticss @Ubisoft you have a problem

• 
  Chris Rivera (@ChrisdotRivera) reported 10 minutes ago

  @SamuelPGonzales @XBOX @XBOXSupport This and my Ubisoft plus subscription I couldn’t use due to their issues

• 
  KillerZ x Ace (@ChesronKocsis) reported 10 minutes ago

  @digitalfoundry The problem is the fact that you still have to use Ubisoft Connect (which is a terrible launcher which does not even remember your login details). I want to play those game using the Xbox PC app so I can earn Xbox achievements and benefit from cross saves and Play Anywhere.

• 
  Moonlight Dragoon (@Z_Silvestri) reported 20 minutes ago

  The problem is that they tried to do this with immortals and no one played it. I've been saying it for years but these teams don't want to make AC and far cry anymore and ubisoft is the one that keeps making them put the branding on it cause it's the only way it'll sell

• 
  ShinMekaku (@ShinMekaku1) reported 21 minutes ago

  @GermanStrands Ubisoft has such a good engine for graphics, only problem i have with them is the gameplay kinda feels the same for most of their games, but credit where its due, this looks gorgeous

• 
  Sanji Vinsmoke (@VinsmokeSanjiSH) reported 22 minutes ago

  "Ddos happen not that often in r6" yeah this season alone i faced like 30-40 Ddosser @Rainbow6Game @UbisoftSupport @Ubisoft

• 
  ‎ Ytfh (@YtfhR6) reported 23 minutes ago

  I am trio queue and enemies immediately take it that i ddossed the server becuase i am known in com (typing ytfh-verse in chat). image of chat is AGMoli threatening me that im getting manualed. anyone who knows me knows that i dont ddos. if i get banned its sieges fault. The only possible Ubisoft accounts to ddos the game were my 2 random allies: RETOUR and Ciouddyy MATCH ID: 1167f87a-492c-468c-990e-7b7504fd3e08 @Ubisoft @Ubisoft_UK @UbisoftSupport

• 
  Anxsighety (@AnxsighetyX) reported 24 minutes ago

  @JezCorden @klobrille Believe this is a Ubisoft issue not a Microsoft one.

• 
  Synth Potato🥔 (@SynthPotato) reported 25 minutes ago

  @374_Karim The problem is that at that point, you'd just be making a different game. And I do not believe current Ubisoft can make a game as good as AC1, it'll just be Mirage again which I enjoy Mirage but its not going up against that AC1-AC4 run of games

• 
  Thomas (@FlameHairMac) reported 25 minutes ago

  @ArdentVision1 Outside of their writing issues lately, and mocap/cutscenes etc etc.. Ubisoft has had a problem getting us invested in characters. Ezio is so loved not only bc he was good, but bc he got 3 games. No assassin since has. Bayek, Arno, Edward, & Basim all deserve more games and time

• 
  ✝️ 🇺🇸🏳️🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ymfusdtns) reported 31 minutes ago

  @Ubisoft should fix AC1 so that it natively supports modern controllers on PC.

• 
  bkairl18 (@kairl_brandon) reported 41 minutes ago

  @Ubisoft @UbisoftSupport plz fix Ur damn game and anti-cheat like ****. The amount of cheaters is ruining the game and not making it enjoyable anymore, the whole ranked system is ****** and messed up. DO SOMETHING ABOUT IT

• 
  paatrickjane🇦🇷 (@paatrickjane) reported 42 minutes ago

  @Ubisoft fix the ******* launcher

• 
  Zer01ne 🇲🇫 (@Zer01neDev) reported 45 minutes ago

  @victorygrove98 @8Lp3DSJCaRpPpcw @Tidux Most Games comes broken, EA Games comes with an Online checks, Ubisoft Games require Internet to be Installed. They did everything on purpose, up the DRM system itself.

• 
  DreddSnail (@DreddSnail) reported 45 minutes ago

  I'd say I can't wait for EA to go bankrupt alongside Ubisoft but at this point they'll just be bought by Microsoft who will still continue to perpetuate the problems instead of fixing anything.

• 
  Don Meow Meow (@LaFixer) reported 45 minutes ago

  @c0nqu3r00 @IGN The thing is pc has refund policies, mutiple store fronts, grey markets, piracy most of the time if you don't buy ubisoft games you usually get a life time lisence. Sony removing physical means they have monopoly store fronts no return policy, paid online service

• 
  Dagger 323 (@dagger323) reported 49 minutes ago

  @GreatestGMTedT @XboxArchives True. But I liked what Vegas and Vegas 2 brought to the table. They weren't as challenging as Raven Shield but they were more approachable and immersive while still having core tactical gameplay elements and a plethora of customization. Siege was a complete travesty compared to them and is nothing more than "live service" slop that Ubisoft still continues milking dry.

• 
  Caboose27x (@CABOOSE27xx) reported 51 minutes ago

  The founder of Ubisoft was killed in a plane crash wtf

• 
  George (@rrorge) reported 51 minutes ago

  @JezCorden what I found works better is to log into my Ubisoft connect app (rather than relying on the xbox single sign in (obviously use the same account as the one paired to xbox)

• 
  Pouët (@Pouet2) reported 51 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam, problem solved!

• 
  Game Pro (@GamePro007) reported 52 minutes ago

  @BeatzCreations @TheDivisionGame TD2 HAS THE SYSTEM Snowdrop Engine OLD, OBVIOUSLY THIS GAME IS FULL OF PROBLEMS. AND THERE ARE ONLY 20 DEVS AND UBISOFT IS RUSHING TO MAKE MONEY. THE NEW SNOWDROP ENGINE IS BETTER, BUT FOR TD3 bye agent

• 
  Ookaze BioACobol (@Ookaze0) reported 53 minutes ago

  @dajsz1989 @RobotGuy405 The issue is that AAA has no meaning. So anyone can say anything, it makes no sense, anyway. If I ask 10 people what AAA is, I'll get 10 different definitions, aka it's a buzzword to give fake value to things, aka manipulation. Only grifters use this term. Ubisoft even went AAAA.

• 
  RogueBully Gaming (ならず者いじめ) (@RogueBully) reported 53 minutes ago

  @TheDivisionGame Constantly getting Delta 3 error!! Game is unplayable!! Come on Ubisoft!!! This **** is unreal, unplayable.. what is going on today!!! @TheDivisionGame

• 
  Tomasz Szumik (@t_szumik) reported 54 minutes ago

  It’s not dumb is called competition. It’s like complaining that Walmart has monopoly because if you want something they don’t provide you need to go to Target. If Sony wants my money they need to keep me happy because there are viable alternatives. PC variety is held by Fortnite and COD. But I’m sure Epic and Activision can provide you with service that can rival that of Steam👍 The Xbox app for PC is ****(I know I’m using it for GP) and it’s not like Uplay or Origins are doing something good (if they are still around). That leaves you with GoG and I’m sure they have infrastructure to support 200 million users switching over from Steam👍 your competition exists on paper while Xbox and Switch 2 are both viable platforms to move to (and you can easily get all of them and still have some money leftover compared to the price of top end PC). More I read on Steam the more I’m concerned how were they allowed to grab such a hold over the market. Only makes me more convinced we need some sort of legislation to stop monopolies like that to ever happen.

• 
  Azure 🇨🇦🇭🇺 (@Azure_296) reported 54 minutes ago

  @Pirat_Nation What...? I love open world, but the problem is that some games have boring, empty, and soulless worlds like every Ubisoft game

• 
  Topchef1288 (@topchef1288) reported 56 minutes ago

  Resynced fixes a historical error from the original of Black Flag… In the OG, a random soldier kills Blackbeard. But in Resynced it’s now Maynard. But this is now historically accurate Historically Maynard also decapitates Blackbeard and hangs Blackbeards head on the front of his ship to prove Blackbeard is dead #assassinscreed #ubisoft

• 
  DXB-KNIGHT (@DXBNIN) reported 57 minutes ago

  August is stacked, and most of it lands in the next six days. Here is what is actually confirmed versus what people are guessing at. CONFIRMED Aug 4: Final Fantasy XIV arrives on Switch 2 with a free trial, and its own separate subscription. Same day, Beast of Reincarnation, Game Freak's soulslike with no Pokemon in it, on PS5, Xbox and PC. Aug 5: Pokopia's first paid DLC, Bubbly Basin. Aug 6: Nintendo and Sony both report quarterly earnings. Take-Two follows on the 7th. Aug 7: Duskbloods network test selections go out. I applied, so this one is personal. Aug 13: Super Mario Sunshine joins GameCube Classics on NSO. Aug 20: Cost of Hope, STALKER 2's first major expansion. Aug 21-23: The Duskbloods closed test. FromSoft's first Nintendo exclusive in 23 years, with all screenshots and footage banned. Aug 21: Call of Duty MW4 early access beta, everywhere except Switch 2. Aug 25: Gamescom Opening Night Live, Geoff Keighley, roughly two hours, free everywhere. Nintendo, Xbox, Ubisoft, CD Projekt, Capcom and Bandai Namco are all confirmed exhibitors. Aug 26-30: Gamescom proper in Cologne. Aug 28: Elden Ring on Switch 2, delayed a full year so FromSoft could get it right. Same day, the COD open beta finally includes Switch 2. RUMORED, and treat it as such A third GTA 6 trailer around Aug 6. That comes from Tom Henderson reading Take-Two's habit of dropping marketing before investor calls, not from a leak. An Assassin's Creed Hexe date at Gamescom, from a leaker with a decent record. Ocarina of Time on Nov 12. ESRB rating filed, eShop page updated, and an amiibo dated to the same week. Circumstantial, but it keeps stacking up. Still no gameplay shown for a game Nintendo says is out this year. THE ONE TO WATCH Aug 6. Nintendo's quarter gets compared against the Switch 2 launch quarter, which was a record. The year on year numbers will look bad and the headlines will say sales collapsed. They did not. It is the same distortion that made June's US spending look down 21 percent when the first half was only 1 percent behind last year. Sony's is more interesting. Their quarter includes the disc announcement and an eight hour PSN outage.

• 
  Dagger 323 (@dagger323) reported 58 minutes ago

  @RubenHaramorim @CiaranOM4 @XboxArchives The average player doesn't give a **** about esports. That was never a focus of the series. And R6V2 being a completely different game is precisely the issue. It was the last REAL Rainbow Six game. Siege is just a cash cow made to pacify a mainstream crowd and rake in the dollars since Ubisoft is too lazy and greedy to develop a game like the cancelled Patriots, which would've been a far more authentic and complete Rainbow Six title.