Ubisoft Connect

Is Ubisoft Connect down?

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/22/2026 06:50

January 22: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (63%)

    Sign in (63%)

  2. Online Play (20%)

    Online Play (20%)

  3. Glitches (9%)

    Glitches (9%)

  4. Game Crash (7%)

    Game Crash (7%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Salvetat-Saint-Gilles Online Play
FranceDomèvre-sur-Durbion Game Crash
BrazilAracaju Sign in
United StatesThe Colony Sign in
FranceManthelan Sign in
BrazilTaubaté Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • 21Nisan daire 16 (@21Nisan) reported

    @UbisoftTR @Ubisoft is bunch of scammers, haven't delivered my R6: Siege credits in 4 days and doesn't give any support regarding the issue.

  • palaashatri पलाश अत्रि (@palaashatri) reported

    @OrdinaryGamers you can also crash Rainbow Six Siege for everyone in the game through Arabic keyboard. Please don’t make a video on that, Ubisoft says the game is in great shape

  • siddick_SDK Siddick (@siddick_SDK) reported

    Just got a 120 hour ban because people dosing and using stupid bugs to kick you out the lobby #Ubisoft fix your ****

  • niccosauro Niccolò (@niccosauro) reported

    @Ubisoft @Rainbow6Game FIX THIS ******* GAME..CANT PLAY A GAME WITHOUT CHEATERS

  • vaib_x Vaib.eth (FOHMO4, FOHMO4) (@vaib_x) reported

    @Natahala33 Or maybe they know but it's just they need to solve for the demands of the gamers first. If this continued to happen then centralised platforms like Ubisoft, Rockstar etc will lag quite behind. Would be interesting to see what happens since gamers will still stick to them

  • Abdullase1 Abdullase (@Abdullase1) reported

    @Ubisoft Please fix the infinite deathloop on mission paradise lost, ps5!!!!!

  • vinetlps 5th Grade Nightmare (@vinetlps) reported

    @king_dethro I hear you & that makes sense, but that takes coordination with Ubisoft, & time that is in short supply. I would have no problem with them doing something like that (do they have an apparel store?), so someone doing that type of coordination.

  • MEGAbearMAN 🌌𝕄𝕀ℂℍ𝔸𝔼𝕃 𝕋𝔸ℝ𝔹𝕆𝕏🌌 (@MEGAbearMAN) reported

    @Ubisoft having issues opening AC Valhalla. Everything is updated and still won’t work. Any advice?

  • Nills1231 Nills123 (@Nills1231) reported

    @Satoshi_Dee @DCLBlogger Like it's the reverse problem. Ubisoft doesn't care about "NFTs would be great if people didn't have bad associations" they care about "People buy into NFT scams just hearing "NFT", so we want to stick "NFT" to our products too."

  • SamiBerry12 Sami Berry (@SamiBerry12) reported

    @Angi_AN There’s not balance that’s the problem you have one side of Ubisoft that don’t give a **** about woman and want money, than you have the other side that do care and just want the fans to be happy

  • PlasticRaptor Plastic Raptor 🏳️‍🌈 (@PlasticRaptor) reported

    @LonelyGoomba @JeffreyTVboi Disney, not mined. Marvel, not mined. Jim Henson, not mined. Ubisoft, not mined. Kickstarter, not mined. Yet the vast majority of the replies were "you're killing the environment!" See the problem here?

  • YusufYl12829949 Yusuf Yılmaz (@YusufYl12829949) reported

    @growtopiagame ++ Too many people logging in at once is not my problem and a thing that should be fixed. Also servers being full should not be a problem for such a big company as Ubisoft. Please give a **** about the game already. Stop milking the game with no actual effort. That's not cool.

  • shortidx Iain Short (@shortidx) reported

    @UbisoftSupport I’m getting an error on just dance 2020 on stadia when attempting to upgrade to unlimited. It says Ubisoft server error and to contact you.

  • ZealousFoX ZealousFoX (@ZealousFoX) reported

    @theonlytman2 @Manetrix2000 @whisperwoIf I use EGS, Steam, Ubisoft Connect, EA Desktop (previously Origin), and GOG. All of these have their pros and cons, but from my long use of both Steam and EGS... EGS doesn't have as many issues as Steam, Steam has weekly server downtime where the client goes offline. Not with EGS.

  • dougedwards36 Sovereign_Rain (@dougedwards36) reported

    @MegamattX86 Exactly. I've never once gotten angry or upset even a little bit over anything relating to game announcements or releases. The only thing that pisses me off is Ubisoft nfts, loot boxes and love service garbage in general. That type of stuff is trying to ruin my hobby.

  • Natahala33 Natahala💎 (@Natahala33) reported

    @vaib_x That’s my issue and why it’s a problem. Bc even those players like Ubisoft who should be doing it for the right reasons are paperhanding it bc they don’t know what they’re doing. They’re too riding the hype cycle. Not the longterm build cycle

  • GamerZombies1 GamerZombies 新 ドラゴン (@GamerZombies1) reported

    @watchdogsgame Anyone know how to fix the Ubisoft server I can’t even play watch dogs 2 online

  • Shanebang17 Shane Bang (@Shanebang17) reported

    @Ubisoft FarCry6 error code CE-100095-5, what does this mean?

  • Voided__Reality Voided_Reality (@Voided__Reality) reported

    @Godstriker56 @assassinscreed Infinity will be an online service with nothing but microtransactions and multiplayer bullshit. They tested the waters with garbage Watch Dogs Legion and although that game is considered trash by the community @Ubisoft will still move forward with copying everyone else.

  • ShawneeNation7 Jake McConkey (@ShawneeNation7) reported

    I just simply don’t care anymore, if Ubisoft are gonna be a bunch of retards and not fix their game I’m just gonna be done, if I’m not dropping 12+ kills a game we simply aren’t making it to overtime, I need the game to work and my team to do something

  • MaxHawk24164046 Max Hawkins (@MaxHawk24164046) reported

    @GoobyR6 @Ubisoft That literally screams broken controllers if you own that

  • MetoF50 MetoF50 (@MetoF50) reported

    @Jaydaking26 I have no issue with a small developer charging $70. I have issue with giants like EA/Activision/SquareEnix/Ubisoft, etc. charging anything above $50 when their games are riddled with microtransactions, basically a casino disguised as a video game.

  • Nills1231 Nills123 (@Nills1231) reported

    @peppergum_ @DCLBlogger Yeah that's the real issue which I think is happening in reverse here. Like the ape NFTs ARE a scam, but they're a popular scam. They don't utilize the strength of NFTs, they abuse them. Ubisoft is just riding on that scam energy rather than any real NFT strength.

  • Nills1231 Nills123 (@Nills1231) reported

    @Satoshi_Dee @DCLBlogger NFTs are more than that but so many NFT users only care about the ****** jpeg scam is the problem. Like by that same vein, I don't believe Ubisoft cares about legitimate pros, I believe Ubisoft wants to cash in on people who buy into the scam.

  • Heimdallwatches Ragnarok is here (@Heimdallwatches) reported

    @Ubisoft Assassins Creed Valhalla is still crapping out! A whole week lost. Fix this bug, enough of the apathy! How long has this problem existed? And, Varinsdottir?!!? Tick box wankers!

  • greymalkin117 Pʜᴏᴇɴɪx 𓃠🐈‍⬛ 🐈 (@greymalkin117) reported

    I played the new vaas dlc for fc6 for *30 minutes* & the motion sickness is SO BAD. i wish ubisoft would fix this. I'm on xbox & can't adjust the FOV like pc players can. i love this dlc, i want to play it longer than half an hour.

  • NeoKuroTV Neokuro 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NeoKuroTV) reported

    @Ubisoft just tried installing UPlay and it crashes immediately with an error Q.Q Just want to play Anno 2202 :'(

  • The_Mancalorian The Mancalorian (@The_Mancalorian) reported

    @ATGcast @Quantic_Dream The problem is I don’t think there’s a AAA games studio out there that doesn’t have some kind of stink around it right now, proven or otherwise. I don’t understand why the QD announcement is getting this reaction when the Ubisoft one didn’t, for example.

  • jordansanabria3 jordan (@jordansanabria3) reported

    @UbisoftSupport Error ubisoft connect assasins creed valhalla in my xbox series x!

  • Alessio74119020 Alessio (@Alessio74119020) reported

    Please @Ubisoft fix that left sword animation/position for edward kenway in ac black flag!