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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (80%)
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Online Play (10%)
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Glitches (4%)
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Matchmaking (3%)
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Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sullivan |
Sign in | |
| Los Angeles |
Online Play | |
 Guérigny |
Glitches | |
 Northallerton |
Glitches | |
 Fort-de-France |
Sign in | |
 Almaty |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Hecatia
(@HecatiaGoddess) reported
@Ubisoft @Xbox Now make a finished game at launch that isn't broken as hell, and without mistreating your employees.
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BabaYaga
(@ClydskiDesuu) reported
@NVIDIAGFN @Ubisoft Why can't I login? It keeps saying "login unsuccessful."
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Gene Reyva
(@genereyva) reported
@CaptBurgerson Nintendo, when developing this game: "Ubisoft worlds are so empty and devoid of random collectables. Let's fix that!"
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Messiah
(@MessiahR6) reported
@Gogaqt Servers have been broken since the new season, still not a word from Ubisoft.
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Aidan
(@Iemonzinger) reported
@Ubisoft why are you advertising games you just pulled the online service for
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Mackenzie Hebden
(@HebdenMackenzie) reported
@Ubisoft please fix volcán canisters because my team mates just keep exploding them and walking into the fire forcing me into a stupid situation where I have a team killing offence for no reason what do ever
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Suruxy
(@Suruxyy) reported
@Ubisoft fix your ducking game had enough of getting banned from rank bc you can’t sort your **** or remove the ban penalty till booting is sorted cause it’s dead asf being non stop banned and down elo cause you are a **** company
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Scott
(@55keletor) reported
from
Troon, Scotland
@Ubisoft Would be awesome if I could log into the pc app but I’ve not been able to for weeks. “An Ubisoft service is unavailable” error.
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Xenontechs
(@xenontechs) reported
the @Ubisoft #uPlay experience: deny UAC prompt (need admin to...) 3 (THREE) times, then skip giving that service your phone number for security reasons, just to play a game you could play a lot easier 10 or so years ago (Trackmania)
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Dirk/Purp
(@DirkNoFade) reported
First game on R6 and I get team killed by randoms while holding a nade and they all stand over it and I get banned for 30 minutes for excessive team kill…. @Ubisoft @UbisoftSupport please fix. They literally said we were gonna rush plant
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Swagtimus Prime
(@SupaVol) reported
@The_CrapGamer @SafergieOne @Oti09280470 The bigger issue is if this deal goes through it sets precedent that MS can go buy another publisher like EA or Ubisoft. Their pockets are that deep.
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Alecfisher
(@alecfisher01) reported
@Deapek_R6 By giving Ubisoft feedback so maybe they’ll give defense a reason to use the right trigger or whatever key pc uses for more than just placing a trap. The issue I see is the hunters have way to much to their disposal compared to monsters.
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RegularJoe
(@RegularJoe) reported
Ubisoft; Log in to Connect to play the games you paid for. They don't send the 2-factor code email! Can login to their support site to get that fixed; they remove the 2 factor. Next day say my password must be changed. Don't send the reset password email; need Twitter!
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the money
(@FartGatherer) reported
@UbisoftSupport I am having some issues generating a 2FA code, and was never sent the recovery codes so I have no access to my Ubisoft account
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Nick930
(@Nick930Gaming) reported
@Iemonzinger @Ubisoft Chaos Theory's online service was removed 11 years ago...
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Ahmed Jarrar
(@MDK_83) reported
@malekawt @TarekTamo91 @PlayStation But there is a problem. Ubisoft games don't recognize dlc purchases unless the game is played with the account that purchased the game.... so I can't buy the game and dlc in my US account and pay it with my uae account ..
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curryweek
(@curryweek1) reported
@KayinNasaki This reminds me of the issue with Ubisoft games. Their development pipeline has become so controlled for the sake of 'good design' that the artifice between the game and the white board that the game was carefully portioned on has become completely transparent to long time fans.
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Sexton Hardcastle
(@SextonHardcas19) reported
@ruffwayy_woodsy @UbisoftSupport @K__Sorata Ubisoft too busy pushing updates that purposefully makes the game you paid for unplayable in order to push some garbage subscription service. Just another example of how they dont give a **** about customers once they have your money.
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YoruKira_
(@YoruKira_) reported
@MileyWiley03 @Get_Flanked YES. People simply go towards cheating and don't even try to learn the game, what creates a bigger cheating problem. Rainbow six siege already has a problem with it's reduced playerbase, but if there are 90k bans per month, it's not ubisoft's fault that we have that many cheaters
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TFS | IAmFrox
(@IAmFrox) reported
@Ubisoft ive been scammed of 3 bad skins on doktors curse, this is cringe nae nae and unacceptable, plz fix buff packs
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Veoarii the Dragon & Styx the Sergal
(@Stick_Spectre) reported
- the new characters are basically all overpowered with spammable, unblockable attacks and grabs. Anyone else noticed all of Ubisoft's live service games get kinda sour after year 3 or 4?
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Jak Bennett
(@jb17699) reported
@UbisoftSupport @Ubisoft @Rainbow6Game On a serious level, can we fix this absolute terrible state of a game. Hundreds of people on r6fix reporting the same freezing issue and not a word has been said about it. at this rate gonna need a whole year to fix the 1.2k issues on r6fix.
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Rosa 🤖👩🚀
(@volnestacks) reported
the first core problem is Ubisoft can't make online games for **** and the fact that this was never a fixed problem but the follow up problem is the modem and I'm not dealing with my ISP just to port forward for ONE game
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Samuel Ashmeade
(@SamAsh108) reported
@GamingBoltTweet That’s the dumbest complaint I’ve seen from M$ these past two gens lol. Do you think the higher ups at Sony/PS would allow a competing rental service from another platform maker on its consoles? EA, Ubisoft aren’t platform makers so no1 can use that as an excuse.
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ColesonFox
(@ColesonFox) reported
@IGN Seems like most studios have a huge ******* problem, Ubisoft protected rapists, EA has all sorts of issues as well as Rockstar and Gearbox. We see this in nearly all major studios and its ******* crazy how common this is
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CrazyCatsGaming
(@CrazyNekoGaming) reported
@UbisoftSupport No error codes. The game won't even open. Ubisoft Connect screen appears for few secs tho. I bought from Ubi Store, not Epic/Steam, so it should be activated directly. Also bought the game alongside Wildlands and Freedom Cry, and the other works fine. I am using GFN on Android.
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noel 🦊
(@wanderersminuet) reported
The fix was for me... to boot the game up before Rosa..... Ubisoft I wanna talk about this because why is this built in such a ridiculous way???????
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Vishal
(@VishalChanduri) reported
@Ubisoft You guys need to make sure the next Assassin's creed game will not get the bug, to get arrows stuck in the hand. That problem was not around in the other games. This has only happen in Valhalla.
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Heisenberg
(@Adk0n77) reported
If #AssassinsCreedSyndicate is coming to PS+ Extra/Premium I hope that means @PlayStation and @Ubisoft have worked out the visual issues on PS5.
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Jesse Bennett
(@transperth1592) reported
@Rainbow6Game Instead of bullshit game modes like this, how about you fix the critical ******* issues with your game? It's not hard to make a proper anticheat that works, yet you refuse to ******* do anything! Roblox has a better anticheat than you do, Ubisoft! What a ******* joke of a company