Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (60%)
- Online Play (21%)
- Glitches (15%)
- Matchmaking (4%)
- Game Crash (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dieppe
|
Online Play | 2 days ago |
|
Villefranche-sur-Saône
|
Sign in | 2 days ago |
 Ciudad Jardín
|
Glitches | 2 days ago |
 Montréal
|
Sign in | 3 days ago |
|
Haguenau
|
Sign in | 3 days ago |
|
Val-d'Or
|
Sign in | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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UnkindlySugar11 (@USugar11) reported@kayzo35 @Tickksy @GhostRecon I've waited over 40 minutes three separate times now. If Ubisoft cant get this properly fixed without needing to change bios settings that is a massive issue on their part and ruins trusting sny future purchases from them.
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LxgacyR6 (@LxgacyR6) reported@GaryDaSnailyR6 @Ubisoft @Rainbow6Game Seems like a skill issue 😭😭😭
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Effin’ 5-7 🇵🇸 (@5Effin) reported@itzjustdubz I didn't like how canned the cars reaction to the crash looked. Think it was the way the camera reacted to the impact that felt fake. Almost Ubisoft-esque. Aside from that it was very GTA 4 which is my goat.
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Arman Nouri (@armanguy) reported@LudwigAhgren Every large live service company thinks like this btw not just riot. Blizzard,EA,Ubisoft,Tencent,Nexon If it’s not making billions in micro transactions, the team either gets laid off or moved to other investment opportunities.
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TheLastOgreThinkmatist (@ArcOgre007) reported@OfficialDJSoru @StopKilingGames If I didn't have life and it's friends repeatedly kicking me while im down (taking care of aging parents as the oldest, or personal medical issues regarding my insomnia where i frequently go 2-3 days without sleep) I would say F it and make a Video Game company that would partner with, and focus on steam machines to show these corrupt companies how to properly release games which respect gamers instead of the slop which they force down our throats (I personally hate Ubisoft, Microsoft, Sony, and Nintendo because of their anti-Consumer/gamer Actions.)
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Hijinks (@Hijinksss) reported@PaulTassi I dropped it after Ubisoft told them to both: wrap it up and also somehow greenlit like 4 extra seasons. Was the dumbest thing. Almost 18 months of no content for them to come back and be like “no we’re still continuing it.” Just done with live service looters in general.
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Rayman_Tada.K. (@testeage2021) reported@RaymanTogether If Crash Bandicoot is there, than i will start re-downloading it. I feel like Rayman would be there as well if Ubisoft ever announced it.
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Woyzel’s finest (@WGynbro) reported@gynozog I played an older AC game via steam and they had me type in a Ubisoft password every single time I wanted to play. I know there is a fix but still; they suck.
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brwsk (@Miyota9015) reported@UbisoftSupport @Rainbow6Game I am actively trying to hand you $100 and your store won't take it. Three days, seven replies, zero progress. Here's the actual timeline: Aug 16: Opened a ticket about the 7200 R6C Premier Pack in #R6Siege (buying it for the Rengoku event). Clicking the tile opens the Ubisoft side panel, it flashes, then Steam dumps me on the store homepage. Checkout never loads. Sent 3 screenshots with the first message. Region: Iraq. Reply 1: Link to the "issues after you attempt a payment" help article. Followed it. No change. Also pointed out I'm not reaching payment at all, so a payment-failure article doesn't apply. Reply 2: Wait a full 24 hours, might be a blocked payment method. Waited. Tried again. Same behaviour. Told them again that every OTHER currency pack checks out perfectly fine — it's only this one SKU. Reply 3: Send a video with your username visible. The clip is 71MB. The ticket attachment limit is 10MB. Me: Shared a Proton Drive link. Declined: can't open external links for security reasons, zip it instead. Zipping video doesn't compress meaningfully. Asked if I could email it, or post it here on X for you to view. Reply 4: "It would be best to attach the video file in .mp4 format" + the same upload instructions again. Me: Explained a third time that the file physically does not fit. Reply 5: The same message pasted back, near word for word, with the same upload steps. I'm wondering at this point whether I'm talking to a real human or an AI. So: the tile is still displayed in-game, every other pack purchases normally, and this one SKU silently bounces to the Steam homepage. That reads like an expired/delisted product still rendering on the front end, something you can confirm in about thirty seconds on your side without any video from me. Can a human please just check whether this SKU is live for my region? Ubisoft account: blue_chidori Case: 26536116
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The Raven (@RavenMentore) reported@Jorraptor @TheRealZephryss Calling long-time Assassin’s Creed fans “gatekeepers” is already dismissive enough. But when that argument comes from someone who has a commercial relationship with Ubisoft or receives paid/sponsored opportunities around its games, people are perfectly entitled to question the perspective being presented. That doesn't automatically make someone's opinion invalid. It **does** make transparency and disclosure important. Fans aren't financially incentivised to criticise Assassin’s Creed. They're customers spending their own money and asking why a franchise they supported for years has moved further away from many of the qualities that originally defined it. So portraying those customers as a “hate crusade,” “gatekeepers” or “engagement farmers” while having an ongoing professional relationship with the company they're criticising deserves scrutiny. A franchise can evolve. It can experiment. People can enjoy the RPG games. But “evolution” isn't a magic word that makes every creative decision immune from criticism. And if you're benefiting professionally from access, sponsorships, promotional opportunities or partnerships connected to Ubisoft, perhaps don't frame ordinary paying customers who disagree with the company's direction as the problem. Address their arguments. **Criticism isn't gatekeeping, and access isn't objectivity.**
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pogbum (@pogbum4040) reported@TheHiddenOneAC but like honestly how come professional writters dont see it but normal everyday people do? like everyone who plays ubisoft games easily see the writting problem
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x0Kharnage0x (Alex) (@GeneralKharnage) reported@Ubisoft @UbisoftSupport Your games are too full of cheaters you do nothing about to even be playable online. People use cronus and lag switch all the time. You don't even moderate your ****. How are you even still selling games?
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🐦⬛Haki! (@hanahakis_) reported@WirenthReylarVT i don’t know my ubisoft login:(
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MisterAlpha444 (@MisterAlpha444) reportedThe biggest problem Assassin’s Creed has right now is consistency. AC Origins was the first game of the RPG era and even there, the mythological elements in the Curse of the Pharaohs DLC were given context through a Piece of Eden. The characters were hallucinating and there was an explanation within the universe for why these things were happening. Then you have Odyssey, where you fight a Sphinx and several other creatures from Greek mythology. Kassandra doesn’t even really acknowledge what the Piece of Eden actually is. You defeat a mythical creature, suddenly have a Piece of Eden in your hand and an Assassin’s Creed fan knows what it is but that’s basically it. There’s barely any context. Valhalla handled it differently again. A lot of the mythology was presented through hallucinations and visions, such as Asgard, while the story also established the connection to Odin and the Isu. And this is where my biggest problem comes in. If you look at Assassin’s Creed up until Unity, or even Syndicate, the world still felt consistent. Whenever something supernatural happened, there was usually a connection to the First Civilization, Pieces of Eden or established Assassin’s Creed lore. During the RPG era, it sometimes feels like Ubisoft took the mythology and legends associated with each historical period: Ancient Egypt, Ancient Greece, the Viking Age and simply inserted them into the games because they fit the setting. I don't mind mythology itself. I mind when it feels disconnected from the story. At the same time, we had Assassin’s Creed Shadows, which had essentially zero Pieces of Eden and no mythology. And people weren't completely happy with that either. Because Shadows had incredibly Assassin’s Creed-like gameplay, but its story barely connected to what makes Assassin’s Creed feel like Assassin’s Creed. So it feels like the franchise has gone from one extreme to the other. The problem isn't mythology. The problem is that Assassin’s Creed needs to know what it actually wants to be and then build its mythology, gameplay and story around that consistently.
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Ineri 🇦🇹 (@ineri_x) reported@SinfyVibes @FPSBoomerYT @WARDOGS They failed because Ubisoft sabotaged their own studio. The issue was never the game, the issue was the publisher.
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Abel The Strong by The Good Lords Mighty Grace (@shydout) reported@UbisoftSupport beat a cheater got rolled back thanks ubisoft fix your game damn feels like theres some bullshit everygame , idc about my rank if yall dont care about the game
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Cipher Of Being (@AlteredEndeavor) reported@MLGecko627 I don't think Sony first party games are the only ones that get attacked for this at all. Ubisoft has been getting hammered over its open world formula for years. Call of Duty gets criticized for being repetitive constantly. Sports games get criticized for yearly iterations, and I've even seen the exact criticism you're making here about seemingly everything becoming a Soulslike. I think what we see probably has a lot to do with the circles we're in and what the algorithms keep feeding us. I also don't think cinematic narrative driven action adventure games are inherently the problem. I enjoy plenty of them myself. My criticism is more about how much of Sony's major first party output has started to share a similar design philosophy, presentation, and structure. You can absolutely prefer that style of game, and I understand why someone would choose PlayStation specifically because Sony still invests heavily in it. Where I disagree is the idea that criticizing repetition means wanting these games to disappear or become Soulslikes. There's a huge amount of room for experimentation within cinematic action adventure games themselves. Different approaches to level design, storytelling, player agency, progression, combat, exploration, structure, and presentation could still produce the kind of narrative driven experiences you're talking about without abandoning the genre. I think this also connects to the larger problem with gaming discourse. Algorithms can make whatever criticism you're surrounded by feel universal. If you're heavily invested in PlayStation, you're probably going to see a disproportionate amount of PlayStation discourse. Someone heavily invested in Ubisoft, Xbox, Call of Duty, or Souls games is probably seeing an entirely different version of the supposedly "universal" gaming conversation. So I don't want Sony to stop making these games. I'd just like to see them take more chances within that space rather than feeling like the alternative has to be either the familiar Sony formula or turning everything into a Soulslike.
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Bloxycolah (@Bloxr6) reported@Ubisoft can we just nerf the ******* tcsg already? Its been broken for nearly 2 years now. It just flew under the radar because everyone still had acog 75 damage is ludicrous, especially with how little recoil there actually is for it.
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Bimbim (@Ebemmmmmm) reported@UbisoftSupport I have already tried different networks, disabled VPN/proxy, cleared Ubisoft Connect cache, and the issue persists.
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DisabledBrandon (@DisabledBrandon) reported@UbisoftSupport Can’t link my phone number to my account. So I cannot play ranked then when I went onto Ubisoft support to send a message on what the issue I am having is. It just wouldn’t let me send the message. Absolute joke. SEND A VERIFICATION CODE TO MY NUMBER
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Jay Jabrolsky (@Jabrolsky) reported@RKRigney My friends have never had an issue recovering hacked Steam accounts. It's usually their own stupidity clicking links but they get it back in one day max. They have lost their ubisoft and microsoft Xbox accounts forever.
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Nathan (@MacqueenNathan) reported@UbisoftSupport I bought Watch_Dogs on steam last night and I’m getting error: online session unavailable the Ubisoft service is not available. Please try again later. Are you guys able to assist me with this? I bought the game on Steam last night and I got the complete edition.
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Nick Vilims (@Nick_Vilims) reported@UbisoftSupport hello Ubisoft I am trying to reach out because my account got falsely ban. I was able to play last night and then the next day my account was ban. I have never once cheated on this game nor in any other game for that matter. My username is Timmy.3 please fix this!
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johnnypearl ❁ (@j0hnnypearl) reported@GhostRecon My BIOS is from this month and I have the Steam version, though I also own the Ubisoft Connect version; loading is slow on both. I was going to make a video, but since they’re already fixing the NVGs, the loading times, and the weapons, I’ll just wait for the fix.
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America First 🇻🇦 🇺🇸 🇮🇱😺 (@magaman28) reported@Ubisoft @UbisoftSupport I assume your aware of the glitch linking premium accounts to ghost recon wildlands and breakpoint? I can't access definitive editions of either game on Xbox or pc.
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Late Stage Capitalist (@notmyfullname12) reported@InveighYT Bungie genuinely has some of the worst consumer practices in gaming, even including companies like e.a and ubisoft. Also bungie is the reason that everything in gaming was just live service slop for the last few years. Destiny is my favorite game, but bungie harmed gaming A LOT.
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Ryan 'Bloody' Geer (@FalseProphet989) reported@WajSid This was always my problem with Motorfest. A game that preaches about car culture yet restricts every aspect of it and don't get me started on the multiplayer because it's either use the one meta car or lose the race. Then again Ubisoft has never been great at balancing in games.
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LTLuh (@HiddenTenno) reported@Rainbow6Game Please fix the bugged achievements on ubisoft connect and steam
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Kill3RToNE #GTAVI (@killertkr6) reported@JAYGAMING029 Anyone has an issue with graphics settings won’t save on Ubisoft games?
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LeeHubbz (@LeeHubbz) reported@GengarSH @prokopkor Exactly this.. GTA is likely to be a generation defining game. For that, it's worth $100. The only problem is, next up, we will have EA and Ubisoft thinking we're happy to pay $100 for whatever yearly dribble they push out.