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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (57%)
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Online Play (22%)
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Game Crash (10%)
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Glitches (9%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Homécourt |
Online Play | |
| Limoges |
Sign in | |
 Köln |
Online Play | |
| Tremblay-en-France |
Sign in | |
| Dinan |
Sign in | |
| Buzançais |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Dilan
(@Dilan45224817) reported
@Ubisoft @Frtluan92 @TheCrewGame I’ve been really enjoying ac Valhalla and there is a progress stopping bug in the brewing storm quest and after research I’ve seen it’s been an issue for like 4 months? Is that still yet to be fixed or is it given up on because I would like to keep playing a £60 game I bought
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Allan Bennetts II
(@hello_rambo) reported
@Wario64 This game is trash. It’s locked behind an Ubisoft account creation. You must create an account or else you can’t play, even single player/offline. Only way to play without an account is to disconnect your internet.
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ThaBlackman
(@ThaBlackmann) reported
@jotah30 @KingSingh93 @justauser_a Wasted potential again. It was again just fan service that Basim is an Mentor. But Ubisoft doesn't wanted to make him wise philosophic
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Termy, aka Artemis
(@Termy) reported
@Ubisoft @UbisoftSupport Another five minute game, and another crash. Come on, people. Do you actually care about gamers?
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Darekast22
(@darekast22) reported
@UbisoftSupport 1. updated my drivers 2. updated the game 3. Uninstall and reinstalled the game 4. and i verified the game files on the ubisoft connect launcher my laptop can run the game smoothly and the pc that i use as well has the same issue with the game
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Captain Steel
(@WaterFountain_) reported
@Ubisoft @UbisoftMTL When are you going to fix the fishing bug in AC Valhalla? #WolfKissedWednesday
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Darkmemes
(@Darkmemes16) reported
@watchdogsgame I cant play on ps4 crashes and frezzes on co op lobbies and free roam...Fix it ubisoft or you will lose your fanbase...
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Slimeking
(@Slimeking8) reported
@HoboPlays69 Yea everytime I try to do a mission or event it would freeze the the game would crash on PS4. I’m sure they are aware of the issue. Ubisoft is amazing on fixing the issues and identifying what is causing it.
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Carb_Gaming
(@carb_gaming) reported
@Robert0726Rolfe @MiKAuditore @JezCorden Microsoft could easily by Ubisoft or Square without running into monopoly issues. There would still be EA, Activision, WB, Sony, Nintendo, Valve, Epic, Bandi, etc. To be considered a monopoly there would have to fewer large companies.
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Skippi Skip Production
(@skippiskip) reported
@Ubisoft Ever since I tried to use the online portion of Watch Dogs Legion, the game has been experiencing a freeze which leads into a crash every 5 minutes in both the single and multi player components. Please fix. Game is literally unplayable.
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John The ****
(@sixx_jj) reported
Fix your ****** servers @Ubisoft @Rainbow6Game
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Crumble
(@CrumbleR6) reported
@ShinYR6s @Ubisoft pls just fix it 👀
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christopher shone
(@cesflame) reported
@shatteredirony @FenyxRising I actually raised this issue directly with Ubisoft and they said it had nothing to do with it as its not region locked. I too believe this is the issue. Guess ill just refund the season pass n miss out!
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ногутньоглоры
(@BarrettSims360) reported
Hi @Ubisoft , I am dealing currently dealing with the user profile not loading bug and have tried to fix my game using your steps found on your website, but still wont work. I am hoping I can get a solution though contacting you directly. This bug is heartbreaking.
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Formally GadgetGoblin
(@CaptainChats) reported
@ianwilgaus @Colteastwood They could but I don’t they will, however I could see Ubisoft’s subscription service coming to game pass
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Johnny Con
(@CamberGolden) reported
@SynthPotato @your_ol_daddy @GameSpot Shocking to me that Ubisoft has had it for years, then again another tiny thing to cause more issues. I just started with a 3080 and it's really similar to me. Felt like a skip through 80% of the time only to take in the set pieces. I hope they expand with online or more
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Please (don't) hug me
(@DpressedUwU) reported
@ShnizelInBag @GamersNexus @CyberpunkGame Ikr, 160h here and no crashes. But one save file was corrupted and that's the peak of the problems I had with this game. Dare I say Ubisoft games run worse than this.
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Drunk *** Uncle Bobby
(@fookalo) reported
from
Oakland, California
Im still mad that a ubisoft glitch cost me a platinum playstation trophy and I've never gone for another #dudespostingtheirLs
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Bleyer_
(@Bleyer_) reported
@RealDFRV @Ubisoft @UbisoftSupport Same with me someoone literally bypassed 2FA but idc cuz i am not using ubisoft. But they should fix this
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Wicked
(@Wickey_Boy) reported
Anyone know how I can get ahold of Tonic Trouble on PC/new age console, or would I have to find an actual N64 cartridge? #tonictrouble #Ubisoft #games
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💸
(@_lui14) reported
@Ubisoft can y’all fix ur uno servers for Xbox
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Daniel Barnes (Mr.N3CR0™)
(@N3CR0M4NC3R) reported
@UbisoftSupport Correct this is the PC build on ubisoft connect (uplay) . I have tried fast travelling away to either another town or the characters homestead and returning but the issue is still there, Meditating also does not help. Is there anywhere i can file a bug report officially?
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Captain Steel
(@WaterFountain_) reported
@Ubisoft @UbisoftMTL When are you going to fix the fishing bug in AC Valhalla?
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JOE
(@InsidrJoe) reported
@neondistrictRPG What are you doing? Wasting time on a browser game? Is this the future of (blockchain) gaming? Build real games like Call of Duty/Battlefield, integrate #Nexus SigChain login system like uPlay/Origin, and imagine what you can achieve with this.
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Shiro Uchiha
(@ShiroUchiha7) reported
@Ubisoft are you guys ever going to respond with the Scott Pilgrim game the trophy that's glitched the Chow down one even when you delete your save file it does not work what is the fix for this?
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eddy haig
(@EddyHaig) reported
@UbiMassive @Ubisoft Hey can you guys fix the manning zoo mortar it has like a second before it lands in the first mortar area. Its almost impossible to get passed.
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Rashaad 'Depanx' Johnson
(@DePanx_) reported
Soooo, uhh, @Ubisoft why is there crossplay between the Xbox One and Xbox Series versions? I've tried playing with some friends and get an error, saying I can't join because I'm not on the new hardware! >_>
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jim
(@jimbowzking) reported
if they where fired all problems should be solved. at least Ea and ubisoft now has been improved by the years. and they game has also improved, but activison and take 2 is not. cod for exemle is the same and gta v is milking like a cow on christmas.
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gruh
(@GrahamSig) reported
thank ubisoft for having customer service agents working this late and piss to whoever somehow accessed my ubisoft account and turned on 2fa
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Ivan Dobrev
(@IvanDob53717093) reported
@watchdogsgame @Ubisoft Yesterday i try to play online.Reconnecting/crash/turn off my xbox one