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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Passo Fundo |
Sign in | |
| Ponta Grossa |
Sign in | |
| Campina Grande |
Sign in | |
 Bridgend |
Sign in | |
 Essen |
Online Play | |
| Bridgend |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Faiz
(@champagnefaizi) reported
anyone else had issues not receiving the 2FA token email when trying to log into Ubisoft accounts? cant lodge a support ticket via live chat or email on their site either @UbisoftSupport @UbisoftANZ ?????
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yusufied
(@yusufied) reported
@sharintaint @ArloStuff there’s a reason why people have been complaining about the ubisoft formula and almost none of those issues are present in BOTW. notably towers add terrain to your map but do not litter it with dozens of chores to complete like every assassin’s creed or far cry game does.
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Bear :D
(@BearSkiWasTaken) reported
@Ubisoft @PlayXDefiant fix your game bro. havent been able to play a single game without it kicking me due to “poor internet connection” or even find a game at all. worst beta ive ever played fr
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danny
(@PukahZK) reported
Eff playing defiant, ubisoft freaking suckssss. No way i disconnect my twitch acc from my old acc so i can connect it with my new acc since they dont make it easy to change emails which i lost access to and i had to make a new acc.
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k1z4cz3k_
(@k1z4cz3k_) reported
@APoxyDubliner @IGN You're delusional if you thing this game has better shooting than MW2 lol. And yeah they won't fix the netcode because suprise suprise it's Ubisoft. That same netcode runs in Rainbow Six Siege for nearly 10 years now.
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[ Masuta ]
(@Masuta1019) reported
Ubisoft games got a feeling to them i just do not like. Like a soft lag to movement.
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Medusa 🐍🗡
(@fragile_dahlia) reported
@N3rd_House I would rather try to get it to work but **** this is soooo annoying, damn ubisoft connect. They should fix their launcher.
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shawn prefers hamburger style
(@sadboinaish) reported
wow ubisoft+ looks like the worst game collection subscription service ever 18 bucks a month and i can play 7 different farcry games and ****** jeopardy what a steal
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Tommy Pickles
(@TomiPicklez) reported
Anyone else having issues with the @PlayXDefiant drop on Twitch? My Ubisoft is connected to my Twitch account and my Xbox is linked as well, and I still can’t access the beta from the Twitch drop. Why is everything @Ubisoft does so fn terribly executed.
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Timmy Baker
(@grandmabananas) reported
@Siimpliii @ACHES Update: If you close out of Ubisoft on your desktop, this issue goes away.
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TemperTantrumTom
(@tempertantrumT) reported
@ayush_123 @Ubisoft launcher hates me and doesn't want to launch. So... Yea... I tried everything... Changed password, uninstalled, reinstalled... Nothing works. Gives me server error.
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Vincent Haftarski
(@vphaftarski) reported
@UbisoftSupport I have not been able to connect to Ubisoft Connect for 2 days now. I tried admin mode, reinstalled, nothing. Any fix for this?
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deanflynn
(@deanoflynn) reported
@its_Leboy @Ubisoft Did you find a fix?
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Alex Co
(@excaliburps) reported
Curious if anyone has tried #XDefiant yet and what they think of it. Server issues aside, it's surprisingly fun. If Ubisoft manages to hit the proper notes, this could be a huge game for them and shooter fans in general.
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Immortal
(@ImmzSZN) reported
@Ubisoft Everytime i use my code and log in it says error has occurred please try again next time or it gives me some long Ubisoft loading screen and never finishes
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Filip Kostov
(@GhG_dota) reported
@LAPANERO @Okami13_ The problem with ubisoft is not the markers, lmao. Its that the gameplay of their games cant sustain thr length of the games.
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Smartie
(@MajSmartie) reported
@Mun_kies @TheGodlyNoob However, if they would add communication from the Uplay client to the server, it would be more possible as it has a crash watcher (the popup with "oh no the game crashed"). But I don't see this happening anytime soon.
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🤠
(@deffo_nobody) reported
@UbisoftSupport @Ubisoft i need that event drone skin... i have less then 14h cmon! i had the some issue in winter sale... I couldn’t buy anything. Can someone fix it? I have enough money in my Steam acc and this ubisoft keep saying there is a problem here.
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Wolf13thebeazt
(@Wolf13thebeazt_) reported
@DMellow4 I haven’t had the chance to play it but u believe it’s also in beta if I’m not wrong. So I’m sure all the major problems like clunky things are gonna be fixed by the time actually comes out. And also I think Ubisoft has always favored their games for pc users so we’ll see
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That’s Rose
(@MustBeTheRozay) reported
@Ubisoft @UbisoftSupport may I get unbanned from @Rainbow6Game please. Disconnected due to server issues. Attempt to join back and I can’t so I close app and come back to my surprise bam I banned. Come on now 🥲😩 lol
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Judge99
(@SomeJudge99) reported
@elitist_momo @wolffy71 @JezCorden Square Enix market cap is worth more than twice of Ubisoft right now. Ubi is just barely over $3B currently But Ubisoft is down right now because of management trouble, poor recent financials, canceled games, and difficulty to acquire due to policies in their home region.
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FrumpyWithADumpy allegedly
(@FrumpyWitADumpy) reported
@PointCrow not that you ever asked anyone to do this but I canceled my Zelda TotK pre-order. This scummy **** leaves a bad taste in my mouth similar to blizzard and ubisoft. Hope they fix your **** man
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🆂🆃🅴🅴🅻🅲🅸🆃🆈4🅻🅸🅵🅴
(@DRS4010) reported
@Ubisoft @PlayXDefiant Ur game's aim assist needs buffed big time. I got this sucker maxed out and it barely does anything. Then with it lagging on top of it, it just makes for a horrible time. More of a pc game because of that **** tbh. It got potential, but really depends on u
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Trevon Malone
(@dopeitstrevy) reported
@Ubisoft @Rainbow6Game people still hitting off lagging people out of the game and I get banned for 2 days because of it. Please fix this! Unfair!
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atm💸
(@thunderousMD) reported
@PixelsofMark Will this fix the DedSec challenge for ubisoft connect?
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MathHyperzz
(@MathHyperzz) reported
@UbisoftSupport @Ubisoft the XDEFIANT code still haven't worked still AGAIN, and i wanted to play it so much, but the code is always the ISSUE in the XDEFIANT redeem site. ticket: 18196067
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DJ
(@DJfriendlygamer) reported
@ThunderhornCEO @Xbox @Ubisoft the games in for like three months and remove them from the service. It would be the equivalent to a 3 month demo (of which never existed in the span of video game history before Game Pass) and of people like the game within that span of time they either buy it within the final
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David Rutherford
(@DRuth44) reported
@Ubisoft @PlayXDefiant Played about 10 matches, only 2 didn't disconnect and cause me to lose all progress. You got a long way to go on server quality.
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Stuey 14
(@14Stuey) reported
@UbisoftSupport No previous participation I sign in. I choose my XSX/S platform. Click register and it just stays on a blinking Ubisoft symbol Tried several different browsers. Tried doing it on a laptop, desk top, and Xbox. No change I just want to play the game. All this hassle is too much
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YCF cg
(@ycfart) reported
@Ubisoft If you are not in charge of the art outsourcing issues, would you please do me a favor by sending this message to the related staff in your firm to deal with when you are convenient? Sorry for any inconveniences that i have brought with,