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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 64% Sign in (64%)
  • 16% Online Play (16%)
  • 10% Glitches (10%)
  • 5% Matchmaking (5%)
  • 4% Game Crash (4%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Colombes Matchmaking 1 day ago
Mantes-la-Jolie Online Play 3 days ago
Mulhouse Sign in 5 days ago
Brussels Sign in 5 days ago
Amane Aït Oussa Sign in 7 days ago
Lorient Sign in 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • BiginTokyo
    Bigin_tokyo (@BiginTokyo) reported

    @kevincreednews Glad there doing this because Ubisoft connect is the worst, most broken thing I’ve ever seen

  • pogbum4040
    pogbum (@pogbum4040) reported

    @Dedo1380601 @1_batuta @SynthPotato i dont think it should be erased too, its a system that allows for tons of story focused side quests, the problem is really the amount and the quality of it, tw3 does it but way better, also ubisoft games main story have really mid cutscenes too

  • PauseMidnight
    Pause (@PauseMidnight) reported

    @HazzadorGamin @Ubisoft The issue with Ubisoft is they can't make a passionate project they gotta put so many cosmetics and virtual currency in those games and still charge full price and make the grind harder so they can sell extra stuff They never learn.

  • Chaoswulf1
    Tom from Toonami 🦬 (@Chaoswulf1) reported

    @Ubisoft FIX THIS **** RIGHT NOW!

  • Timeflaire
    Timeflaire (@Timeflaire) reported

    Ubisoft should remake Assassin's Creed 2 next, and fix these ****** *** controls.

  • jonnaathan__
    Jonathan (@jonnaathan__) reported

    @capcomhazard i know but when devs remake a game they usually just fix the controls and some stuff, ubisoft just ctrl c ctrl v the game but with modern graphics, maybe im wrong for saying this tho

  • klyppie
    𝓚𝓵𝔂𝓹𝓹𝓲𝓮 (@klyppie) reported

    Even a few other creators who stream Brawlhalla consistently didn't get invited. I know it's probably a @Ubisoft sided issue with them not really onto their partners for one reason or another, and I understand I didn't get invited cause I was maybe too late on partner, but still

  • TimoTweetss
    Timo (@TimoTweetss) reported

    @Abhiraj_Singh17 I had odyssey preordered, I played it on release because of how much I loved origins, now the first 20% barely had any gating, it was okay, but it slowly started having 2-3 level gaps between each mission that genuinely took me ~2 hours to get to the “recommended level” now keep in mind this was on release, after getting called out on it, Ubisoft patched the issues, making leveling WAY faster, but I have already rolled credits by then, the release period is arguably the most important, and the level gating really left a sour taste in my mouth. now while i definitely get the point of “engaging with the world and do side quests” - assassins creed as a franchise has always allowed you to rush through the main story (which I loved, since it keeps the pacing great) ; but with origins, the level gating was introduced and eventually odyssey took to the MAX (at least on release, haven’t touched it since 2018) now I know I hate on this game quite a lot lmao, but I thought I’d clarify my thoughts because it’s not senseless hate, I genuinely wanted to love this game, but man…

  • alcatrazjail
    Hamza (@alcatrazjail) reported

    @Ubisoft Please fix the streaming stutter in Assassin’s Creed Black Flag Resynced on PC. The game freezes for a moment while loading cities and NPCs. I’m playing on an Intel Core i7 + RTX 5070 Ti, and many PC players are reporting the same issue. There’s still no real fix.

  • AmazinglyRay
    Amazingly Average Ray (@AmazinglyRay) reported

    Idk. People would just say - AC clones. The issue with Ubisoft games is never the aura or the visuals. Worlds they make are great. It is the copy paste uninspired gameplay expanded over way too long runtime.

  • VRResidence
    Virtual Residence (@VRResidence) reported

    @rustytatra Bro I don’t think you get it, ea, Ubisoft, ect having dedicated servers that they can shut down is part of the issue but that’s not the topic. We are talking about physical vs digital. Ownership vs revocable license. My physical copy of BF3 on ps3 can still play single player.

  • fujin0kenji
    藤野けんじ (@fujin0kenji) reported

    @genius_eu @TheGameVerse Absolutely not That’s a remake btw so if he was that good why not do it from the first one if Ezio couldn’t do it no one really can Anyways if the games haven’t had the title of AC and Ubisoft just made em into open world games no problem but the newer AC butcher the franchise

  • Hafdi93349627
    lotfi_haf (@Hafdi93349627) reported

    @assassinscreed Ubisoft please fix streaming sutter on pc

  • miriam_choomie
    Miriam (Miri) 🧘🏻‍♀️💓 | On Vacation: Canada (@miriam_choomie) reported

    Never thought I´d say this but Ubisoft Customer Service helped me faster and less complicated than Valve´s Customer Service... Ubisoft helped me within 2 hrs Valve still hasn´t resolved my case and its already 2 days. I know that this might be bc Valve is bigger but still they want like 2 or 3 extra steps and Ubisoft did that within 1 step. My case was in both cases a Refund case.

  • BoloTacYT
    BoloTac (@BoloTacYT) reported

    @HollowPoiint The convenience of just turning it on and playing. PC it's update this. Update steam. Update invidia drivers. Restart pc. Turn on game. Login in to Rockstar launcher ubisoft launcher. Installing shades. Fuckkkkkkkkk

  • NadzazRey
    Nadaluffy (@NadzazRey) reported

    @EASFCDirect along with Ubisoft, the worst ******* gaming companies in the world. Fix your **** up

  • Its_Jmoney814
    Its_Jmoney814 (@Its_Jmoney814) reported

    @Ubisoft fix your game got another bug in assassin creed black flag resynced

  • cptrenko
    Javier Parrao @ (@cptrenko) reported

    @GameOverThirty You know what's funny? EA Play Pro and Ubisoft+ have offered day-one releases for years, and somehow they never became the villains that were "destroying the industry." Game Pass does it, and suddenly it's the root cause of every commercial failure in gaming. Maybe the issue isn't the business model. Maybe it's that people don't really understand how subscription businesses work.

  • MaxwellST_
    Max (@MaxwellST_) reported

    @Cow1en bring it up to an admin who can raise the issue with ubisoft. Moss will read IPs and HWIDs, if these are compared to moss files of the babned players and it turns out they played they will be sanctione

  • forrealsies5
    Thug Hunter (@forrealsies5) reported

    @lctofu350 @therogue63 @TheGameVerse Pearl Abyss turned a glitch into a feature in Crimson Desert, why couldn’t Ubisoft?

  • MartinZemek1
    Martin Zemek (@MartinZemek1) reported

    @iamrobtv I remember the AC devs saying how impressed they were with The Witcher 3, so they wanted to do something similar with Origins. The problem is Ubisoft took the usual greedy route: RPG mechanics designed more to sell XP boosters than to make quests as engaging as The Witcher's.

  • moe_epsilon
    𝒟𝒶𝓋𝒾𝒹 (@moe_epsilon) reported

    @ReelFacts_yt @CultureCrave Haven't bought discs in 14 years. PS4/PS5 library is 900 games. None of them are delisted. My accounts never been locked The only games that I got that don't work anymore are games like The Crew where Ubisoft shut the servers down on an online only game and effectively killed it

  • Fran_del_Valle
    Fran (@Fran_del_Valle) reported

    @TheCassiniGames PLEASE @Ubisoft dont fix it.

  • grindtilldusk
    MadsterChief⚔️ (@grindtilldusk) reported

    Problem with ubisoft games is first few hours you got amazed by its enviroment, graphic, map design and enjoying it to the fullest. But it took you only few missions after to realize how boring their game is.

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    @UbisoftSupport Oh dear @Ubisoft team, even when you get something right, you make mistakes. Please fix the freezes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.

  • xxecutionorxGmg
    XxecutionorX GamingTV (@xxecutionorxGmg) reported

    @yannickbch good afternoon Yannick. I am a Ubisoft partner a content creator and also a live streamer I stream on twitch I am contacting you to ask why do we invest our time and money into this game when you have people going around constantly cheating lag, switching

  • Superbarsafan
    Extremadura blaugrana (@Superbarsafan) reported

    @Stormy977182671 @kikegames97 @Ubisoft Hell no. Combat with Yasuke is weak and Naoe is kind but not fluid enough. Parkour was broken at launch.

  • salaar018
    Salaar (@salaar018) reported

    @UbisoftSupport @Ubisoft Hey, ubisoft my ubisoft account recently hacked. I've been trying to reach you via ubisoft support by raising ticket but my problem haven't been solved. please help in recovering my account.

  • PBG_Number1Fan
    PBG_number1 (@PBG_Number1Fan) reported

    @FatWalrusKing @Ubisoft "actually broken heroes" juren is actually broken pal

  • Shaded_Ronin
    ⧼⊰浪⊱⧽𝙉𝙞𝙜𝙝𝙩𝙨𝙝𝙖𝙙𝙚𝙍𝙤𝙣𝙞𝙣⧼⊰浪⊱⧽ (@Shaded_Ronin) reported

    @kittischmitti Hot take, the choices in Odyssey robbed Kassandra of having her own actual character at times, and thus when Ubisoft forced a choice the player didn't make it, it only made the disconnect worse. If I wasn't suppose to be a ******* ******* around Greece why give me the option Ubi?