Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 2 days ago |
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Matchmaking | 3 days ago |
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Sign in | 7 days ago |
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Glitches | 13 days ago |
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Online Play | 13 days ago |
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Online Play | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Margheritiiii (@GetCheatz) reported@TheDivisionGame I don't think I've ever encountered a more ****** and stupid customer service than Ubisoft 🖕
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Supawiz6991 (@supawiz6991) reported@Garfieldisdoc at this point, I think the only direction for siege is to either make siege two or rebuild siege one from the ground up. The Current siege code base has foundational problems that I don’t think could be fixed. I don’t think either these two will happen because Ubisoft is broke.
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xKapitanDB (@The_KapitanDB) reported@Dexerto If true, let @Ubisoft burn. **** the Black Flag remake, no matter how good it is or isn't. Don't buy anything of theirs to send a resounding message, even if you fix the quality, you still deserve failure for being absolute champions of anti consumerism.
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Bengho (@Bengho_) reportedUBISOFT FOR THE LOVE OF EVERYTHING PLEASE FIX THE IN GAME CHAT, I WANT TO TALK TO MY TEEEEEEEAM
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Shadow7Angel (@UEGShadowAngel) reported@Sakerift @vuullets I mean it’s all a management issue. Bungie at their peak had 1,600 people and the only thing they could showcase is one game lol. Ubisoft runs over a dozen different things, BioWare at one point ran different things, activision runs multiple things, etc etc
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Jonah 🎮 (@TheACMJS) reported@BelizaireKenny I want to be clear it is NOT a "great" game nor is it a "good" AC game. Playing as a black protagonist wasn't ever an issue and you know it. The issue stems from a split narrative and constant back peddling from Ubisoft themselves over historical accuracy and stolen/AI art/assets
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The **** Matrix (@TheMaxiMatrix) reported@xj0nathan Oh and also your talking a lot of **** when Ubisoft has a subscription service called Ubisoft+ which is part of a bundle known as PlayStation plus which is literally Sony version of gamepass
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Silliam Waliba 🇫🇷 (@AFCstrange) reported@user_33g @EUCouncil Ubisoft did what? The disc issue means you can only get PlayStation games on PlayStation giving them a monopoly. EU has beef with that 🤔. Unless they say you can get game codes in store? I don’t know
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DeeYee🎮 (@DeeYeePlays) reported@Assassins_UK But you do need to login to Ubisoft for the game to work still right?
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Gareth Walker (@Revision_124c41) reported@BackseatNukist @myfortnitetakes @TheActMan_YT Ya an edge case, doesn't support your position, especially one that ubisoft is still in on going legal litigation over (as in their getting sued). Now let's talk about every other game. How many games have server access. not many. Square Enix can't just shut a server down and you lose access to FF7 Rebirth and FF16 or any of the other Square Enix games released in the last 5 years. now I get ubisoft likes playing those kinds of underhanded games, but you're conflating a single player offline game with a game with mangled server implementation in order to be a bad company. I don't know if you've noticed, ubisoft isn't doing so great right now and its largely because they keep pulling **** like this. Additionally I worked for ubisoft, I can tell you they know what they are doing isn't legal. Sometimes a scare tactic is all you need to get consumer compliance and reduce lawsuits. their words not mine. So no License are not revocable and EULA's aren't binding under the law to that extreme of they override consumer rights. Which we're seeing with The Crew. It's part of the reason why EA backed out of the same sour deal with Simcity over a decade ago. They tried the same ****, realized they had no legal right, and the game was already proven to work offline. EA is also in similar financial straights at the moment. Your presenting strawman arguments that don't even apply to the majority of games. If 80% of playstation games on disc install and play with no issue (which data shows they can) then your entire argument just falls apart. If they ban my PS5 with an illegal firmware update to target a specific game for example, well good luck trying to surpress that. Not only will your hardware get compromised with custom firmwares at a larger scale, but nothing is stopping that same person from getting an uncontaminated PS5 that is used or been sitting on a store shelf for the last 6 months to rectify the problem. Basically what you're suggesting is unenforceable nonsense. This idea of a License goes as far back as the NES. For generations gamers haven't had to worry about sony, nintendo, sega, 3do, microsoft, atari, or any other hardware manufacturer knocking at your door to disable your game, because that physical layer is their. The government isn't going to support such an action so good luck getting past the front door. "but teh internets" is not an excuse and not justification for you to be pulling "oh buts the eUlA", no that's just a lazy argument with no actual research being done behind it. Yes Ubisoft is a **** company and deserves every bit of hardship it gets, but their legal bindings and underhanded tactics is not justification for eliminating physical media under the false pretense that "you don't actually own the thing and they can take it away at any time".
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Mister Nobody (@MisterNobody171) reported@Lazgar_lockman The problem is you idiots are so addicted to their games. Ubisoft should be put out of business. No game they put out should be purchased or downloaded. Any game they have created should be deleted and not played. End them. No petition needed.
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A Real Villain Story 🖤🗡️👹 (@DDMommu) reported@Ubisoft fix yall for honor servers WTH y’all try to update the game that’s been out for years, but ain’t fix the servers seriously ?
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Pety♡ (@soraaayyya) reportedCan you fix your **** as game? @Ubisoft @UbisoftSupport @Rainbow6Game
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Tempest (@Tempest525) reported@wccftech Why doesn't EA play, Ubisoft+, and other subscription services get talked about as much as gamepass? They put their games on the subscription service day one with all the dlc.
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Warden-Commander (@KurouPS4) reported@khaliltooshort A lot of the problem is that too many are outsourced, too. Look at how many studios work on the average Ubisoft flagship title, and how they're scattered all over the planet.
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Rino🚀 (@RinoTheBouncer) reported@OzzinaArcane The industry-wide problem is that games aren’t being made fun. They are prioritizing design choices that are totally different from what 90s and 00s games did. Bloated games, not fun mechanics, emphasis on “retaining players”, everything feeling like a chore, uninspired characters, storytelling, even cutscenes are boring. Everything looks visually stunning, yes, but lacking any soul or direction. I played Resident Evil remakes and Requiem like 5-8 times each, and yet I jump from one main quest to another ignoring side stuff in most Sony, Ubisoft, Bethesda games. Why? Because I feel bored, I feel like I’m doing a job not playing a game for fun. Imagine just how uninteresting something’s gotta be when repeating something else that you already played 4 times prior, sometimes even a remake, is more fun than something you’re playing for the first time…
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kfog (@kfog_official) reported@Ubisoft_UK so why on earth does it keep saying you had trouble with my request when I try to log in to Ubisoft connect???
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Ferdinand Bacon (@FerdiBacon) reported@Dark_Enigma03 @DoesItPlay1 I can't be arsed to care. I have to wonder if you really need hundreds or thousands of overpaid employees if you continually ship subpar, broken, incomplete games. Sandfall make Expedition 33 with like, what, 30-40 people? Companies like Ubisoft etc should go bankrupt.
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Meta (@zTxMeta) reported@mossy_max Unless they want to join Ubisoft in class action lawsuit any% speedrun, highly ******* doubt shits getting disabled game wide permanently. At absolute best if its a broken crucible thing, turned off in crucible only and so on.
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Freaky Feet Conniseur (@FreakyFootFight) reported@The_Chris_Dixon @2MilimeterPeter @ray_ray200108 it depends of course, EA and Ubisoft usually discount their games heavily after the first year or so, but the problem is that, if digital is the only option they have no reason to discount it digitally since they don't have to compete with the physical version being cheaper
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Eoin (@eoinyeo) reported@GarladorJones @WolfgangMishima Ubisoft making a car game that requires online, with no offline mode, and shutting its servers down, has absolutely nothing to do with Sony
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Betrayal (@minatorrtyui) reported@TheCrewGame Ubisoft, pls fix the game The new UI overhaul cause delay input in menu or racing gameplay
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𝒟𝒶𝓋𝒾𝒹 (@moe_epsilon) reported@Aquataris @NazRaiGaming @RinoTheBouncer The Crew, again, was killed by Ubisoft, because they took their servers down. I OWN a physical disc copy of The Crew and it changes nothing, because it doesn't turn on now, so physical didn't save anything. That's not Sony's fault, though.
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Spoil-t (@Cynickal_Bane) reported@RealKingiman @trending_tony That's not the issue. People want the game to be playable after the publisher pulls the plug. We don't want what Ubisoft did to the Crew where they legit took the game away from people.
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RasKovitch (@DoGputi) reported@TheHiddenOneAC @xj0nathan dude its just skill issues , like i dont understand why everything it has to be ubisoft fault its getting boring
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Wrinklynewt (👤$8) (@Wrinklynewt) reported@StelliferaCnida The issue is they could be from dozens of series, they look no different than something ubisoft or disney would cook up. Miis are established and iconic (And from what I played of Sports 1 on switch, the Sportsmates were NOT personable, hardly any customization)
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Tru (@mscgtru) reported@btecss @SkyteOnTwitch With proper implementation spoofing won’t fix the cheaters issue, I highly doubt Ubisoft would properly implement HWID and TPM bans though.
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Satnav -the unbroken (@TektheSatNav) reported@PaulTassi I said to some friends “if *** 3 doesn’t go under due to Ubisoft money issues, it’ll straight up be destiny numbers from its prime! Coz all the destiny players will flock to it! Us included!!”
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Woody (@HonestGmReviews) reported@LifeisaGameMag I mean they can say whatever they want, I think it will go as badly or worse as when Game Pass did it. Premium also gets you the Ubisoft and Classics Catalogue, plus their movie service. I don't think that's enough value and people will just walk.
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MasterOfLazyness (@TheLegendaryMoL) reported@Pirat_Nation Oh yeah, the ending is the problem. Not everything before it. Ha. Delusional Ubisoft