Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (52%)
• Online Play (23%)
• Glitches (19%)
• Matchmaking (4%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Matchmaking	5 hours ago
Limoux	Online Play	5 days ago
San Luis	Sign in	8 days ago
Guadalajara	Sign in	9 days ago
Abbeville	Glitches	12 days ago
Noisy-le-Grand	Online Play	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay (@M15T4J4Y) reported 5 minutes ago

  @WeezSays @LonoSG You said you’re not arguing ownership. Good. Then stop pretending the ownership point was the hole. You asked for actual cases, not slogans. The Crew: Ubisoft shut the servers, then revoked licenses. “You no longer have access to this game.” People who paid could not even keep the client. Darkspore: always-online single-player. Servers died, purchased copies stopped launching. Anthem, Concord, Babylon’s Fall: paid games that became unplayable when the company flipped the switch. Steam’s own offline FAQ: games that use an external launcher will not work in offline mode. That is Valve, not “sky is falling.” EA App and Rockstar Launcher have years of launch/offline tickets to match it. A banned or locked account does not leave you a folder of “owned” games. It leaves you a login you can’t use. Delisting usually keeps a Steam license. I already granted that. The rest of this is not “potential.” It is how licensed access already failed. If your bar is “show me that every Steam single-player title vanished tomorrow,” that is not a rebuttal. That is moving the goal so no documented failure counts.

• 
  PulpyGamesStudio (@KnightsF56749) reported 7 minutes ago

  @gladkyi_dmytro Yes, that's my problem with this ****. I want Steam to be an equal marketplace, I understand bigger companies have more $ to push marketing/more coverage, but this is an obvious playing favorites to clearly not make Ubisoft go through the same standards as solo devs for a launch.

• 
  vurtue (@imvurtue) reported 10 minutes ago

  is ubisoft making the last 2 seasons ranked charms a bug theme a homage to the VC bug they cant manage to fix after 10 years?

• 
  John Can’t Lie (@JohnKrunik) reported 14 minutes ago

  @tonydotstyle @matiasgoldberg that was 10 years ago, we got a lot more efficient handling memory etc. and you're trusting ubisoft to actually know their ****? anyway, if done smartly it wouldn't be an issue, just that it needs more effort and actual knowledge that rockstar india probably lacks

• 
  Indica 🔞⚠️ (@indicavulture) reported 17 minutes ago

  @GhostRecon I'm actually deleting this **** til yall fix the loading. This **** is dumb. Please fix it as soon as possible. There's no reason for the entirety of your game to not be opening for the majority of people. Get it together Ubisoft oh my ******* god

• 
  Noah Delashaw (@NoahDelashaw) reported 18 minutes ago

  "It can even make a ubisoft game look good" Ubisoft's issues have never been visuals; they are top of the industry in creating detailed worlds and spaces, just because YOU don't like their games doesn't mean they are bad.

• 
  cait (@8ptCross1099) reported 20 minutes ago

  Nothing like trying to do a Manhunt and going down because the game has to load. @Ubisoft PLEASE, FIX DIVISION 2. JFC this is getting old. #thedivision2

• 
  cp (@cp12321) reported 22 minutes ago

  @Ubisoft FIX YOUR **** YOU TROGLODYTES

• 
  Misty ~COMMS OPEN 0/5 SLOTS~ (@Misterfan2000) reported 24 minutes ago

  @Ubisoft @RaymanGame Is this true or is it an error?

• 
  Big man Tyrone (it's ironic) (@JamesTDear) reported 28 minutes ago

  @riellycooperr @NoiBoobSweat You don't really need to give them schedules. Though to be fair Ubisoft never had a issue

• 
  TJ (@foreversausages) reported 33 minutes ago

  @MightyKeef Yes. **** Ubisoft. Utter ******* AIDS games that are broken.

• 
  V (@catslashmouse) reported 33 minutes ago

  Also **** the drones. I don’t know what early 2020s Ubisoft was ******* thinking when they put drones into two fine games (Legion and GR Breakpoint), genuinely the most irritating parts of the respective games. No, I don’t care if it’s in service of the futuristic setting

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 37 minutes ago

  Ubisoft has apologized after its new Steam release of Heroes of Might and Magic III launched without the actual game files. Instead of the full game, players initially received a 23.49 KB download containing only a dummy executable that opened a CMD Ubisoft acknowledged the mistake directly on Steam, saying: “The cause of the issue has now been resolved.” It then asked affected players to “fully uninstall and re-install the game.”

• 
  nug (𒈬)⚔️ (@nugnug101) reported 40 minutes ago

  Almost every studio except EA, Ubisoft and naughtydog (except their work on Crash) are better than Rockstar dude Capcom is several tiers above these slop manufacturers

• 
  Dilly Dork (@DillyDork) reported 42 minutes ago

  @PrizrakLuganska @PhantomNarukami Concord was a multiplayer live service game advertised on that. People knew the servers would go down eventually. The Crew however could have been ported to an offline version to remain playable, but was delisted by Ubisoft instead

• 
  meef. (@meefdaog) reported 44 minutes ago

  @Ubisoft fix your dumbahh game I can only play the game at 45 frames for so long

• 
  Aaron Ramirez (@XARAY10) reported 44 minutes ago

  Siege Might be the most sorry lobbies ill be in. There's so many cheaters with Xim and Strike Packs users with no shame on using them. Ubi Barely handles them. people literally spam crouch, TK, and throw the ******* game if someone pisses them off. @Ubisoft PLEASE fix this BS

• 
  jean (@jeanmaillard76) reported 45 minutes ago

  @IGN now that they are independant they can make a title like that? what was the issue when they were with ubisoft?

• 
  NekoGwyndolin (@NekoGwyndolin) reported 46 minutes ago

  @Bayun_The_Cat @HighDrownedGodX @transcalamitas Dear lord dude, you're acting like FromSoft is about to fall off and become Ubisoft. They added some content to the new version of the game, but they didn't want to make that content exclusive to one console. They are selling it for $5 and it's a one time thing, there is no issue

• 
  Sam (@SammyDish) reported 48 minutes ago

  @Verx_R6 @Ubisoft @UbisoftSupport Reaching out to their support is pointless cos you'll get an automated response,l had similar issue and after submitting several complaints i got no helpful response,l eventually got aid from a support specialist known as FREDTECH01 on TELEGRAM

• 
  Romano Kleinwächter (@SftwrMnsch) reported 49 minutes ago

  @xdadevelopers @Ubisoft no protection is meaningful, if all is client side. That simple. Even kernel level anti cheat crap (what no serious dev would introduce) does not solve this issue.

• 
  𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported 49 minutes ago

  @TrillBill478 @Gen3D_Tech @vinibytez Then they should implement input based matchmaking so mouse & keyboard players just play together and as controller players and problem solved. Xdefiant did it and it was fantastic but unfortunately Ubisoft are just ***** ******* and dropped support for it.

• 
  SWAFF (@SWAFFELENN) reported 51 minutes ago

  @PhobiaOfMETA @AthienoR6 Siege is still a great game. The problem is who owns the studio now. Ubisoft carved Rainbow Six, Assassin’s Creed, and Far Cry into Vantage Studios that's ran by Tencent French name, Chinese money.

• 
  🇩🇪Mia San Mia🇩🇪 (@DaToby98) reported 52 minutes ago

  @elgat1to @guywhoiswoke Saying "Theres nothing to do" in a Singeplayer game after finishing it is a completely stupid take. Part of that mindset is why we get so many filler open worlds a la ubisoft or Live Service slop with "infinite" content

• 
  Roijó (@Roijo_97) reported 53 minutes ago

  @bandybluff @GTA6Alerts Except I only show a clip that has none of the problems that to “GTA 6 made my Ubisoft” video shows.

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 53 minutes ago

  Siege is one of the best ******* games ever made, connection issues, crashing issues, retarded ******* randoms that don't know their *** from a hole in the damn ground, constant ******* cheaters! Best retarded game ever @Ubisoft @UbisoftSupport

• 
  Rauf Fatalizada (@rauffatalizada) reported 57 minutes ago

  @Ubisoft @AccessTheAnimus @Ubisoft I cannot play AC Origins which I purchased legally on Steam because of your stupid launcher and account verification system. Why there is online requirement for the offline and story mode game? I wasted more time to reset password and login more that the actual game.

• 
  Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported 57 minutes ago

  @TheChancellorBR Ubisoft sucks. Too vague? The only thing that never gets broken is the store 🤔. Priorities right.

• 
  mip (@miptrix) reported 1 hour ago

  @Ubisoft you can fix every bug but when you shoot a window and the piece stays for 7 seconds nice

• 
  Jennifer Denny (@RedRidingHood10) reported 1 hour ago

  @Ubisoft @gamescom Bro fix the sound issues in *** 2.