Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (65%)
• Online Play (18%)
• Glitches (13%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Aïn Kercha	Sign in	5 hours ago
Tizayuca	Sign in	22 hours ago
Paris	Online Play	1 day ago
São Paulo	Sign in	2 days ago
Curitiba	Sign in	2 days ago
Pontivy	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blencxs (@blencxs) reported 5 minutes ago

  @MChriss8 @Lickman92 @lesbianadler Nope, i hope hes not paying anything to ubisoft. Just talking against piracy, btw i have no problem with who use pirated soft but have a problem with who criticize about buying games

• 
  BESTESTwaifu (@BESTesTwaifu) reported 9 minutes ago

  "The board of directors themselves came down to demand the Fallout ARs be changed to strange pipe weapons!" Individual devs, no, but when I have an issue with For Honor balance, I don't go "grr, Steve from QA", I go "wow, the Fight Team is out of touch"... Not "Ubisoft bad work"

• 
  VEVOZERO7 (@VEVOZERO7) reported 11 minutes ago

  So I played the new Division game, The Division Resurgence. I liked it with some issues but I dealt with it, except I can't deal with one: UBISOFT, WHY ******** IS SUPPRESSION NOT A THING? FIX THE GOD DAMN ISSUE. MAKE LMG'S ACTUALLY USEFUL.

• 
  M (@m902306) reported 12 minutes ago

  @UbisoftSupport how long for the uplay outage

• 
  Marek H. (@Roiser0) reported 16 minutes ago

  @SolarWing83 @Pirat_Nation The crew was removed because it's servers got shut down, even your disc won't work. Ubisoft did that, not Sony. Afro Samurai 2 was a broken game that was meant to be in 3 parts, thes refunded everyone, same with Hotline 2, ppl got refunded. That doesn't count when they refund u.

• 
  Kj Superstar(OKARUN) Vacation Mode on (@kjcole0811) reported 16 minutes ago

  @StWDavis That’s a GAAS title. Things like this and Concord rely heavily on the servers. However, Ubisoft did get into some legal trouble with one of their online games so they were required to make an offline mode but then again it’s Concord and I don’t think Sony cares about it.

• 
  Xarallei ⚫🌑⚪🟣~🇪🇨🇩🇴🇺🇸 (@Xarallei) reported 17 minutes ago

  To be honest I feel like this is just an industry wide problem, not just a Ubisoft issue. There is such bad writing quality all around. We need good editors to come in and just be brutally honest with their writing teams. Good video though.

• 
  (C) Hezekiah Moscow. (@Oogway__) reported 23 minutes ago

  @aisida So You're Going To Look Me In The Eye & Tell Me That's The Only Apple Problem That Stems From Capitalism That You Are Aware Of??? That's Like Trying To Form The Reason People Don't Like Ubisoft Is Only Because Of Micro Transactions Because Someone Just Complained About It.

• 
  Olumide (@Olumide301) reported 27 minutes ago

  @Wario64 not working for me in ubisoft connect (no surprise)

• 
  Ron NYR G. (@rgustafson85) reported 27 minutes ago

  @Chingchong27206 @assassinscreed I'm on my PS-5P & I totally understand about that damn "report" button. I always wonder what that actually does, other than go to some mailbox & just sit there for years. I also went to the ubisoft report errors site and reported my issues there as well.

• 
  MorningSongbird (@AngelVa79919283) reported 27 minutes ago

  @jppheonix Absolutely, it's a borderline live service, but that's just kinda what the market is like. I think unless we get a massive influx of single player games for multiple years, that bubble isn't popping. That said, it could be much worse. Count our blessings Ubisoft isn't the dev.

• 
  Bob Boberson (@BobBobersonWTFE) reported 31 minutes ago

  Nevermind it is a massive pile of **** that crashes. They never fixed easy anti cheat or the P-core/E-core issues that have been there for years. Waste of time. Thanks @Ubisoft @GhostRecon

• 
  (C) Hezekiah Moscow. (@Oogway__) reported 39 minutes ago

  @aisida C. Maybe You Have An Alternative Way Of Clearing It None Of These Negates The Existence Of The Recurring Problems For Many Other People & So Therefore Also Does Not Explain Why They Don't Receive Near As Much Hate As The Them Ubisoft. 4/4.

• 
  Primm_Slim (@Primm_Slim6969) reported 40 minutes ago

  @SpIinterCaI I'm there's always usually some sort of sale or discount anyway, wouldn't say that's an issue and again these prices are still on Ubisoft, they set them, that's not Sony's fault. It's the exact same situation when buying a game on steam

• 
  Ricci (@RicciOnTwitch) reported 41 minutes ago

  Ubisoft nerfing the SMG 12 and DMRs is the best update in Siege history. Finally getting rid of the most no skill broken guns in the game.

• 
  DGAMER (@d_Gamemaster) reported 43 minutes ago

  @Doctor_Cupcakes How did some of the devs behind Rayman 4 react to being shifted to other projects like Horsez? What were the difficulties of working with the Jade engine? Were there any Ubisoft executives that specifically had major issues with the project?

• 
  Oliver Darko (@oliver_drk) reported 44 minutes ago

  Eric Baptizat went to EA. Despite of all the problems Ubisoft faces, it's probably still a safer environment than post-acquisition Electronic Arts.

• 
  Pe-Koe Arts (@PeKoe_Arts) reported 44 minutes ago

  @alhumaiem @Darkfoxx71 @Ubisoft A lot of people are having the same issue. Hopefully a fix is on the way soon

• 
  Jorge perez (@Jorge_305) reported 45 minutes ago

  @xmuratbolukbasi @lowkeytarn1shed @Ubisoft You shouldnt have to do anything for a product you bough is on the devs to fix their game.

• 
  Mosso (@MossoLaa) reported 45 minutes ago

  @RalphyyR6 Mate this games finished learn to accept it la. Ubisoft seriously don’t give a **** cos the issues would of been sorted years ago

• 
  Killer_Clown4191 (@KC_4191) reported 45 minutes ago

  @Ubisoft @GhostRecon Deploy the drone into the Santa Muerte Library I listened to the WHOLE encounter and it failed. First bug. Please fix it, thankyou

• 
  (C) Hezekiah Moscow. (@Oogway__) reported 48 minutes ago

  @aisida I'm Talking About How People In General Do Not Hate Apple For Doing The Exact Same Type Of Stuff People Hate Ubisoft & Disney For & You're Talking About You Personally. That You Don't Have A Problem With Them Does Not Mean Those Problems Do Not Exist.

• 
  GAME REVIEW GUY 💿 (@GameReviewGuy) reported 54 minutes ago

  @MADkurious @rockstationonx I think the problem is this is just the start. Can you imagine Ubisoft saying you have to get Apple TV to see Assassin's Creed Hexe trailer first. Or Call of Duty partners with Hulu for theirs. It's just an extra hurdle for people to have to pay in order to essentially witness a commercial first.

• 
  Stilgar (@StilgarsBrothel) reported 55 minutes ago

  @SnakeEyes9155 @NebsGoodTakes Like the other guy said if you’re on ps boot the game, turn off hdr then turn it back on. Fixes that problem but it’s insane Ubisoft can patch syndicate and unity for 60fps but not this

• 
  BlackUchiha (@BlackShinuchiha) reported 56 minutes ago

  @Ubisoft Ubisoft fix your god damn loging about 17x or more I have to reset my password to get in to Ubisoft connect

• 
  Kismet13 (@kismet_kismet13) reported 57 minutes ago

  @YankeeFreeUSA once i summon the mental energy to login to ubisoft connect again im gonna play this.

• 
  Caramel Kaiteki🍮 | Edgerunner (@CaramelKaiteki) reported 57 minutes ago

  @Ubisoft While this is cool, I've not been able to claim it for the past 3 hours. Can you please fix it? Thanks

• 
  Asturides (@asturides) reported 1 hour ago

  @KratosTwin Most people hate having extra launchers on Steam. Specially the Uplay and rockstar ones. PSN login sucks cause you have to manually log in each time and can't do it without the mouse, also lots of people get left out cause their countries doesn't have PSN "coverage"

• 
  Please Explain (@Please_Xplain) reported 1 hour ago

  @Ubisoft I can't create an account. Tried 30 times. error error.

• 
  RainStar🌧️⭐️ (@RainingChipDraw) reported 1 hour ago

  Why ******** does Ubisoft connect lag my tf2 #killubisoft