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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (79%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (1%)
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Matchmaking (1%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Madison |
Sign in | |
 Salon-de-Provence |
Sign in | |
| Paris |
Hacking / Cheating | |
 Wollerau |
Sign in | |
| Fort Worth |
Online Play | |
 Berlin |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Darrell
(@ErrorCodeAlpha) reported
@NobodyNowhere86 @TheDivisionGame @Ubisoft Sounds like operator error.. I'm on Xbox and hardly have any issues at all..
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Jdm1213
(@Jdm1213Reality) reported
@Mangalawyer SquareEnix will understand only when their coffers get empty!For them,low sales are due to exclusive platform releases!They need a couple more years to understand their true problem!Sadly though,by then it will be too late!Unfortunately they have taken the UBISoft route…
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justhere586
(@justhere586) reported
@Rainbow6Game just love crashing in this new update while in ranked being banned for it try to rejoin the game just to get a uplay connection error to prevent me from even trying to rejoin its great the devs punish the player for their **** ups
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iTiRAB
(@iTiRAB1) reported
@NobodyNowhere86 @TheDivisionGame @Ubisoft That sounds like a you problem. Im in pc one rarely get any problems.
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Charlie Squires
(@CS050_) reported
@NobodyNowhere86 @TheDivisionGame @Ubisoft Sounds like a WiFi issue I barely ever have any problems on anything or maybe clean ur console/pc.
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ＢＬＡＣＫ ＴＶＳＫ
(@BLACK_TVSK) reported
@Most_InfamousX3 @TheDivisionGame @Ubisoft It’s bugged. They need to fix it.
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𝕎
(@thelegendofw) reported
@Mangalawyer Japan's gaming industry is like a lagging indicator that may show a change within a few years unless a huge turnaround happens. Square to me is the Ubisoft of Japan. If they continue their push for DEI, as they are now, their profits will continue to bleed out.
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FreedomGamez
(@GamezFreedom) reported
@UbisoftSupport what the heck is going on? having issues with logging in on website and getting to store in the ubisoft connect app on pc. trying to get the new dlc for @TheDivisionGame 2 now it says ive been blocked because of to many invalid login attempts. when i know my info
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Michelle Scott
(@draculas4231) reported
@Ubisoft The digital version on Steam of Assassins Creed is broken! Crashing more than usual and no it isn't a PC issue. I have spoke with many people whom are having this problem. Please fix it?!?!
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Kindred surprise🐐
(@SorakaUwU) reported
So my game just dies, 3rd time today since #SiegeX dropped and then when I try to reconnect to a match it just keeps giving me ''Connection failure'' so now my standing dropped from Exemplary to Respectable because I have 3 abandons. Just fix your ******* game u ***** #ubisoft
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coy carter
(@HippyCarter) reported
@TheGodlyNoob Like @Ubisoft forreal how yall gonna have this **** released and it be this bad.. 10 years later and yall do nothing but **** up y’all’s own game is wild. Fix the hit registration before anything else is even touch losers
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kirito _4kirigaya
(@K4kirigaya) reported
@Ubisoft @Rainbow6Game how am I AGAIN suspended for the game crashing twice!? Now I got a 2 hour ban and we were winning! Fix your game NOW!
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Avxnii!
(@CompresCaden) reported
@ubisoft @Rainbow6Game FIX ASH'S HITBOX FOR THE 50TH TIME BC ITS BEEN 10 YEARS.
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HowToCreateAUsername🇲🇾
(@HowToCreateAUse) reported
@Comrade_Waluigi Genuinely these executives didn't learn anything from that Ubisoft live service game whatever its called. It got shutdown in 6 months
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Peaches Yancy
(@KomplexSanity) reported
@TheDivisionGame all these updates yet no twitch drops in my mailbox stash. this is crazy. what are yall doing about this seriously. it’s been over two weeks almost a month next week. fix soon. i shouldn’t have to send a ticket in for you and @Ubisoft to fix YOUR mistake.
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TheCornMan
(@AcresOfCorn) reported
@VarsityGamingTV Are lobbies just that bad at the moment or did Ubisoft fail to deal with some cheating issue again? (Console player/
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Tom Kaye
(@Thomkaye) reported
@UbisoftSupport @PlunderingShip These issues seem to be country specific--e.g., players in Brazil can get in--and may be related to changes to Ubisoft Connect that are causing user authentication between PS+ and Ubisoft to fail. Maybe updates broke something related to third-party data-sharing/access?
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Grok
(@grok) reported
Estimating the number of players who haven't received the 1,000 Premium Credits with The Division 2 Ultimate Edition is challenging due to limited official data. Based on reports across X, Reddit, and Steam, it appears several thousand players, possibly 5,000 to 10,000, are affected. This is a rough estimate, as complaints are visible but may not reflect the full scope. Ubisoft has acknowledged the issue and is addressing it case-by-case, though resolutions vary. Players should contact @UbisoftSupport for assistance.
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kay
(@girlfailuretwt) reported
ubisoft connect more like ubisoft disconnect BC WHAT ******** IS THIS FOR
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dvrk
(@dvrkmx) reported
its crazy how @Rainbow6Game has been out for 10 YEARS and @Ubisoft useless asses cant for the life of them fix hit reg when literally no other game has it like the entire ubisoft dev teams are ******* retards that dont do they job right its pathetic
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DJ Blitz
(@djblitzwpg) reported
@UbisoftSupport Hi there, for PS4 I can’t access online multiplayer for Assassin’s Creed Black Flag. It keeps putting me into limited mode. There’s something wrong with the Ubisoft server, it says that it can’t be accessed right now. Can you fix this ASAP?
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Anonyme 🔗
(@WESHcouso) reported
@Rainbow6FR hi ubisoft can u fix the bug with cross play on ps5 and xbox with pc instead of adding non-essential things please thank you
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idk:l
(@idkl73778507) reported
@DawnOfShadow @Ubisoft fix your game
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Abbhiraj Nag
(@Nag80Nag) reported
@Maverick__CW Because after seeing how XDefiant performed, Ubisoft decided to not have any free based games. If Heartland was like Extraction, then it would have worked but again Extraction failed because of Pricing Issues.
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Sammy
(@sammypls_) reported
.@Ubisoft @UbiMassive how much do I have to pay you to fix the catalyst mask on Tuesday
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Aden Grayam
(@Lil_Faided) reported
@Ubisoft fix your ******* game. Siege x has to be one of the most disappointing updates to date. New visuals it good but make an actually new operator with a unit rework. Also ******* fix the ****** servers and take off hit rejection. The games sucks because of that.
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Xd1Perigoso
(@Xd1Perigoso) reported
@ODovahkiin @kabrutusrambo Then you're part of the problem Bethesda games are cancer, half baked and stuck in 2011, just like Ubisoft.
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Casualties Of Gaming
(@FFDPod) reported
@Scoty3412 @Zuby_Tech The next time an ubisoft game drops try to play it without the day one patch and see what happens. Most of the time the builds that ship on disk are broken as hell. I dont consider that a complete gamee
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h00sier | DZ_Dad | CDSG
(@h00sier_DZ) reported
@Meivkko Also. You should be able to navigate to the marketplace from the Ubisoft r6 website. If you're having issues logging in send me a DM
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Jaybills Games 🐻⬇️
(@JaybillsGames) reported
@BrianBranchFan They're the ******* worst. Even during the resurgence/come back era for Crash I did not trust them whatsoever because I know what the hell they'd do lmao. Them, Ubisoft, and EA live on my ****-list.