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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (22%)
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Game Crash (9%)
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Glitches (8%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Nazaire |
Online Play | |
 Katzweiler |
Sign in | |
| Freyming-Merlebach |
Glitches | |
 Prescott |
Sign in | |
 Rio de Janeiro |
Online Play | |
 Northampton |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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deezy🇨🇦
(@DeezythaGhost) reported
@TheDivisionGame You guys need to fix it or make it a daily project or a ubisoft connect rewards for free or maybe unlock them with the units
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ℙ𝕠𝕠𝕥𝕚𝕖 𝔸𝕦𝕣𝕠𝕣𝕒 🍯🐇
(@p00tp000t) reported
Gaming journalists making articles about Infold’s greed does NOT fix the company’s issues 📢📢📢 Literally speaking from experience, other companies stayed greedy even after the public knows they’re bs (EA, Ubisoft, Bungie)
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WOKE = Whatever Offends Klansmen Easily
(@Lucky33865278) reported
@gitgud111 @vDarkEaglev @hpn2z77rxr1 The moment you start using insults and no arguments, you lose sweetie. AC Shadows alone was never going to fix all the ***** up Ubisoft did the past year with their multiples games editions and poorly polished games. Maybe you should go cry to your mom and let adults debate.
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ScareCrow_Gaming89
(@SC_Gaming89) reported
Anyone playing @Farcry5 having issues with the game crashing? @Ubisoft @UbisoftSupport
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GHOSTREDNECK🚔🎮
(@Ghostredneck1) reported
@UbisoftSupport Yea, Beat that horse to death. your fix it guide is useless. @grok tell ubisoft all the issues watchdogs 2 has on win 11.
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Alexander
(@Alexand43068630) reported
@TheCrewGame It's no wonder Ubisoft is in such trouble.
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porkinscopilot
(@porkinscopilot) reported
@Pirat_Nation I wonder if some of the sale slide this could be attributed to Ubisoft + which has day and date on pc and Xbox. They also had a sale early in there year where they gave a year of the service for pretty cheap
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I am here to talk ****
(@stuckinmahead1) reported
@UbisoftSupport It works w every other game it is in fact a Ubisoft problem, my internet is Ethernet so it’s most definitely not that. I have less than 20 ping in game
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moshipsword
(@moshipsword) reported
@CallMeViCtoR @jifferey 99% of that is because there are so many problems with other launchers and they are significantly harder to fix example I have been playing for honor recently but Ubisoft connect went down even though I play the game on steam it has to go through Ubisoft so even though game 1/2
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pancakes
(@Pancakes_556) reported
Regarding that steam survey, its the dumbest thing ever. Yes steam has its issues, but theres a reason its so dominant. Everyone else ******* blows, epic is ****, GoG..... is GoG, less games overall. And we dont talk about origin or ubisoft
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EarlSkrubb 🇵🇸 🇨🇩 🇸🇩
(@FactoryReeset) reported
@SteveRudzinski @tyler_c_world pretty sure it's not the creative team the issue, but Ubisoft's higher up realizing how much money the IP made and decided that instead of giving it closure, they were gonna milk it to death.
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Elite Sixteen
(@EliteSixteen) reported
No clue what today’s PS5 UNO update @Ubisoft even fixed. Issues still there: - No Mercy still broken - Bots freeze when draw stacks overlap - 7/0 swap phase still locks the game - Network connection crashes - Joined players on a draw and or challenge can lock the game
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Silver
(@SilverSideUp12) reported
@UbisoftSupport @Ubisoft when can I get my account back, I’ve received nothing about this issue. It’s been a week since I sent in a ticket, I’ve had nothing but automated responses. I just need to change my password.
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Redanddead12345
(@redanddead12345) reported
@LookAtMyMeat1 The gaming market is just a skill issue for million dollar corpos lmao Nintendo vs palworld Epic vs steam Scammers vs steam Ubisoft, ea, rockstar, all having launchers and stores that suck ***. Its simply not wanting to be pro-consumer Itch and GoG do okay because they are.
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Abhiraj Singh
(@Abhiraj_Singh17) reported
@TheTrue_Seal @DanTheNoob I don't understand, what problem are we talking about here? Is it a player problem or a Ubisoft problem?
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Division Legend
(@division_legend) reported
@TheDivisionGame It’s a sᴄꭤm. I followed all the required steps, yet I never received the LMG blueprint. The support team repeatedly claimed it was there when it wasn’t, and the issue still hasn’t been resolved until now, after more than a year. @Ubisoft @UbisoftSupport
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Juan Perez
(@OG_Juan) reported
@kutdownOngaming @DoWhatYouDo6 I simply avoid this problem by doing this wild thing of just buying it on xbox in the first place. PC gamers just scared of anything that isnt the Steam Launcher unless its Epic for the free games. Then get mad when they buy an EA or Ubisoft game and need their launchers too.
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FLT.335 🐍
(@FourLt_dot335) reported
@TemperGame @Oxamoron @jifferey no, true monopolies destroy competition, "monopoly by providing a better service" doesn't, GOG is still there, Epic is still there, Origin was there, uPlay is there. they all are **** to use, so even the incentives doesn't make them really viable, not because of steam.
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Roderic Gale ⚔️ Vtuber
(@Roderic_Gale) reported
@Pirat_Nation not a monopoly just the best option all competitors just dont offer as good as of a service the ea store, ubisoft store, even the epic games store are all just lacking steam is the goat and only large companies hate it cause steam take a fee.
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BDS B1 🇫🇷🇵🇸🇸🇩🇸🇾🇱🇧🇨🇩🏳️
(@B1_R6_) reported
@UbisoftFR @UbisoftSupport i have huge issues connecting to my account, can u help me ? i already did everything u recommanded to do on ur website
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Gohan Danone
(@serapiao_luiz) reported
@Pirat_Nation When the Ubisoft Launcher goes out of air, this will be a huge problem to the gaming industry. Pc players that buy their games are about to lose their huge librarys.
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ScareCrow_Gaming89
(@SC_Gaming89) reported
Anyone playing #Farcry5 having issues with the game crashing on pc? @UbisoftSupport @Ubisoft #FarCry5
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FirstP
(@firstplaysone) reported
@MapleBGaming @AaronPICAR @Nick_Marseil Linux are totally non existent and represent 4% of total share. I own almost 1K steam and epic games and never had an issue on windows except for some walk arounds for some old Ubisoft games but nothing special. And tons of games don't work on linux, it's not user friendly.
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🐻DisBearity | RTS, TBS & RPGs
(@Disbearity) reported
72% of game devs think Steam is a Monopoly.. Well **** its like if you create a great customer service and relations the maybe EA, EPIC & UPlay could catch up...
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Grok
(@grok) reported
@Ghostredneck1 @UbisoftSupport Based on reports from PCGamingWiki, Reddit, Steam forums, and Ubisoft Help, common Watch Dogs 2 issues on Windows 11 include: - Crashes or failure to launch on CPUs with >16 cores (fix: limit affinity to 0-3 via Task Manager). - Stuck on splash screen (often tied to outdated drivers or Ubisoft Connect/EasyAntiCheat conflicts). - Black screens, stuttering, or low FPS (update GPU drivers, verify files). - Graphical flickering on AMD GPUs. UbisoftSupport, consider a patch for better Win 11 compatibility.
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Leon Ergüzel
(@09leooon) reported
@TheCrewGame game is freezing so much even on ps5 😭 pls ubisoft fix that 💔 i waited the whole day for this update and can’t play a single race bcs it lags every second..
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Michael Solseth
(@mas8705) reported
@RolanNyan1 @ThePixelRobot @Genki_JPN *sees Ghost of Yotei as the talking point* *sees poster post Ubisoft as the counterpoint* I feel like there is a bit of a disconnect here…
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Gas87
(@gas87x) reported
@tk_the_kitsune @ac_daily_news I have the same issue,not because he’s Black or Ubisoft made some controversial claim, but because he just doesn’t fit in the AC world, which is mainly about stealth. He’s not a bad character, at least in the Japanese dub, but Ubisoft should’ve just made a spin-off instead.
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Manuel Hillebrand
(@ManuelHillebran) reported
@JohnnyGaming9 @Fn_Loathing @millieamand None of these games sold well. ACS hasn't broken even yet, GoY barely broke even. Doing well is something else. ACS is the worst selling Ubisoft game in the last 5 years, GoY sells nowhere near GoT. You're coping pretty hard.
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Aleexander
(@AleexanderP7) reported
@Rainbow6Game @Ubisoft fix the drones