Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (17%)
• Glitches (9%)
• Matchmaking (5%)
• Game Crash (4%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Cehegín	Online Play	3 days ago
Weimar	Sign in	3 days ago
Pessac	Online Play	3 days ago
Escalquens	Glitches	3 days ago
Angerville	Online Play	3 days ago
Colombes	Matchmaking	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glitch (@GlitchTwitched2) reported 6 minutes ago

  @v1bezz0 Retold coming out Ubisoft starting to care about him more And crash is still dead Checkmate

• 
  ガブリエル! *Gabriel Beachy* (@The_NekoNoid) reported 7 minutes ago

  @HazzadorGamin It helped them Launch Uplay. A Service so terrible. getting in a Car Crash sounded Better

• 
  Miriam (Miri) 🧘🏼‍♀️ (@miriam_choomie) reported 8 minutes ago

  My 2 cents on this topic: Yeah people are right AC doesn´t need a remake it needs an entire reimagining except the Story and Characters. Before anyone says "but this is from todays perspective" no its not. It was always a Issue that this game was basically you doing the same mission over and over again just to get to the next cutscene or city. And yeah Ubisoft always had a issue with repetitive gameplay but here its just so noticeable. You can have your nostalgia and what not. Original game yada yada. But AC 1 is mechanically absolutely horrible and mostly lives from Nostalgia. I think there is no denying that.

• 
  QuothTheRaven, Nevermore. (@MrJoel_A) reported 8 minutes ago

  @assassinscreed @stevesaylor Yall need to fix the frame drops in Havana for those playing through Ubisoft connect

• 
  MikeyDfromTN (@MichaelCuzzort) reported 8 minutes ago

  @Ubisoft Love it FOR 5 mins at a time in between crashes! And don’t send support it crashes on steam too and I have tried EVERYTHING to fix it. I can play ARC raiders for 8 hours strait leaving it running go to work come back and still running. From a small studio! Can’t run yours hmmmmm

• 
  Damien O'Brien (@DamienMagician) reported 8 minutes ago

  Hi @UbisoftSupport every time I go to play blackflag on my PC it’s making me reset my Ubisoft password each time 😭😭😩😩 how can I fix this

• 
  Fran (@Fran_del_Valle) reported 9 minutes ago

  @TheCassiniGames PLEASE @Ubisoft dont fix it.

• 
  . (@Silva_costa_07) reported 12 minutes ago

  @TheKingsMan95 @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

• 
  Blessed with the 'tism (@blessedtism) reported 12 minutes ago

  @nise_yoshimi I beat the series by having the 3rd game crash on me maybe a third of the way in. When I reloaded, I realized I'd have to replay the last <x> minutes and I didn't want to. Then I realized I wasn't having fun. Haven't touched another Ubisoft game since.

• 
  Sylv (@SylvanAmory) reported 14 minutes ago

  As much as I'm enjoying Black Flag Resynced, they really gotta fix the performance issues in large city spaces like Havana. As far as specs go, I should have ZERO problem running the game on the settings I have. Ubisoft please🥲

• 
  GP游戏脉动 🎮 (@TheAnnaji) reported 19 minutes ago

  If Ubisoft insists on remaking their back catalog, here are 3 games that would flop so hard they’d go down in gaming history: 🔔Prince of Persia: Warrior Within Toning down the 2000s metal/edge ruins it for fans; keeping it cringes out modern players 🔔Splinter Cell: Pandora Tomorrow Live-service design would completely ruin Spies vs. Mercs 🔔Assassin's Creed 1: The gameplay loop is way too repetitive for modern AAA expectations That awful haircut 😖

• 
  Jose Cordoba (@jacordobar) reported 21 minutes ago

  @Dexerto Well of course Ubisoft would be on board, they love charging for D-tier games (oh, did I mention live service?)

• 
  C j (@CJ5Kr6) reported 22 minutes ago

  @_goongala Yeah true, Ubisoft doesn’t like to fix things loll

• 
  TopKet (@topdoog11) reported 23 minutes ago

  @VeltisLeEvil @Yg39017755 Yeah the single player games with drm like most Ubisoft games you can’t play offline This for all platforms not exclusive ps problem. Even disc versions of Ubisoft games are basically not on disc and just downloads

• 
  Pouët (@Pouet2) reported 24 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam, problem solved!

• 
  𝐒𝐩𝐚𝐫𝐊𝐳 (@SparKz_lI) reported 37 minutes ago

  @Ubisoft fix your game, azami into the roof, skopos glitch, invisible maestro cam which 1 hit you, titan so they have aim bot…..

• 
  Mizibert (@Mizibert) reported 37 minutes ago

  @Pirat_Nation did he not die on a plane crash or eas that another ubisoft corpo?

• 
  Eyece Cold Chilln' (@EyecedColdChiln) reported 43 minutes ago

  @XBOXTIMDOG You're right. PS Plus has hundreds more games, more hit titles, factual superior game streaming service, been had Ubisoft Cassics without an extra charge for it. Sony always been the best.

• 
  . (@i_sema24) reported 44 minutes ago

  @UbisoftSupport I can’t create a Ubisoft account. Every time I try I get an error and after several attempts I was temporarily blocked! I don’t have a Ubisoft account I also can’t submit a support ticket. Could you please advise me on how to proceed?

• 
  Andi's dumb pet (@StupidPumpTard) reported 45 minutes ago

  @Krekkov Yeah it sucks but I'm honestly just glad we even got a year 10, was so goddamn sure that with how Ubisoft is going they'd just can the game after year 9 At least they're prolly gonna fix it quick since we just got a 2h maintenance

• 
  Best Flashwar (@futureispsycho) reported 45 minutes ago

  @DiscussingFilm Ubisoft tried this decades ago. The problem is finding games old enough ad only is viable but new enough you can't purchase for two bucks on sale *and* don't need mods/fanpatches to work (and ideally have actual loading screens to stick ads on).

• 
  Christopher Claude (@Cooley2151) reported 46 minutes ago

  @TheDivisionGame @Ubisoft Why can’t you guys hire a good tech. I’ve been playing this game for about 10 years now and every update you guys come up with sucks always have an issue. Why can’t you guys do a proper update where us the community is happy?

• 
  chavez (@comradechavezz) reported 46 minutes ago

  Hey @PlayStation, care to explain why my physical DISC is useless the moment PSN or Ubisoft servers go offline? The irony of Sony pushing for a digital-only future while proving that even physical purchases aren't truly ours anymore. Stop forcing online checks on offline games. Discs shouldn't be glorified license keys. Fix your servers. #PS5 #PSN #PhysicalMediaMatters

• 
  Thug Hunter (@forrealsies5) reported 46 minutes ago

  @lctofu350 @therogue63 @TheGameVerse Pearl Abyss turned a glitch into a feature in Crimson Desert, why couldn’t Ubisoft?

• 
  Access The Animus (@AccessTheAnimus) reported 49 minutes ago

  Earlier today, Update 1.0.5 for Assassin’s Creed Black Flag Resynced was released on PC only for a size of 2.06 GBs The update was released "to alleviate stuttering issues experienced by some PC players." According to Ubisoft "some confirmations that the issue was fixed with the patch" have been received, but if you're still experiencing the same issue you can consult the dedicate page on the official Bug Reporter 👇

• 
  Nameless_Dolphin (@KriKrix11) reported 51 minutes ago

  @SynthPotato The key issue is that color banding can be so hard to fix ao they use slight film grain to migrate the color levels, see Ubisoft games skyboxes with film grain turned off, color banding almost all the time.

• 
  Mason (@masenr6) reported 51 minutes ago

  @Ubisoft fix ur **** *** ranked 3.0 I play 3 games today… 1st and 3rd games are cheater stacks… 2nd game,is the only legit one my game crashes in map pick phase (cause ur games **** and can’t handle me tabbing out) and cancel…

• 
  AbuGhamdi (@TurkiTalents) reported 53 minutes ago

  @assassinscreed Please fix your faulty launcher, Ubisoft Connect.

• 
  lunja 🕊️ (@peacescycle) reported 55 minutes ago

  if even i noticed how badly written the robert maynard questline was that's how yk ubisoft really has to fix it now...

• 
  ⧼⊰浪⊱⧽𝙉𝙞𝙜𝙝𝙩𝙨𝙝𝙖𝙙𝙚𝙍𝙤𝙣𝙞𝙣⧼⊰浪⊱⧽ (@Shaded_Ronin) reported 56 minutes ago

  @kittischmitti Hot take, the choices in Odyssey robbed Kassandra of having her own actual character at times, and thus when Ubisoft forced a choice the player didn't make it, it only made the disconnect worse. If I wasn't suppose to be a ******* ******* around Greece why give me the option Ubi?