Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (53%)
• Online Play (23%)
• Glitches (19%)
• Matchmaking (3%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Limoux	Online Play	3 days ago
San Luis	Sign in	6 days ago
Guadalajara	Sign in	7 days ago
Abbeville	Glitches	10 days ago
Noisy-le-Grand	Online Play	15 days ago
Toronto	Sign in	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nat Nivram (@NatNivram) reported 5 minutes ago

  @PlayStation Are you guys going to try and win back your customers’ trust? I even tried to buy AC Shadows from the PS store, ran into a technical problem and you and Ubisoft have just passed me around. Embarrassing shambles all around.

• 
  Beeline Discovery (@GF_Australia) reported 5 minutes ago

  @axrxrxr100 @RockstarGames Your not the only one who thinks this. It's an OK game that may attract buyers at $50 if they could fix that frame rate. Rockstar didn't need to fire all their talent. They may as well have openly outsourced it to Ubisoft as a GTA V remaster with more gimmicks and less edge.

• 
  OffWorld (@offworldreal) reported 7 minutes ago

  fix your ******* game @Ubisoft what do your devs do all day apart from play with their butts

• 
  ThePsychAce (@ThePsychAce) reported 8 minutes ago

  @BigLipRadio @Gingervitus126 @XBOX Allegedly the next Xbox will be Windows based. It will be able to run Steam, Ubisoft Connect, Epic, etc. The issue with that theory is Xbox is explicitly against porn games on Xbox and Steam is full of porn games. So if it’s true, then the next Xbox would essentially be budget PC

• 
  mmm (@Juniorceo7) reported 10 minutes ago

  @Ubisoft @gamescom Not a soul cares just port the prince of persia sands of time trilogy to series x and ps5. No one cares about your live service crap

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 🐝GTAraj🐝 (@GTArajgaming) reported 10 minutes ago

  @darthv72 @TYPOGRAPH1C @XBOX Absolutely not, it's a possibility for them to yank it at any point. Licensing issues can have the game removed from stores, it shouldn't mean permanently removed from your library. It was unnecessary for ubisoft to have that much control

• 
  UnbendingArc (@UnbendingArc) reported 12 minutes ago

  @WorkWombatman Any news on companies like Ubisoft not working? Got Black Flag with physical items last week with the hopes of making it digital to play on my Series S in the other room. Now I wish I just got the digital version.

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 13 minutes ago

  @Ubisoft @UbisoftSupport Plus not to mention the ****** freaking hit recognition not working worth ****

• 
  Jon (@Jon_Coogan) reported 14 minutes ago

  @EaAuditor @Rainbow6Game @Ubisoft fix the controller settings back to how they were

• 
  Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported 14 minutes ago

  @TheChancellorBR Ubisoft sucks. Too vague? The only thing that never gets broken is the store 🤔. Priorities right.

• 
  fidz fidz (@fidzfidz14) reported 19 minutes ago

  I have Ac Unity in my Ubisoft connect and i want to play it but I've changed atleast 12 times my password cuz every time I log in it says "log in multiple time" and I have to change password every time , when I somehow login they suspend my account... Happens 6 times

• 
  KiNGKiD (@TH3KiNGKiD) reported 25 minutes ago

  @Rainbow6Game is there a reason I can’t load into a game these queue times are insane what’s going on Ubisoft? Fix your servers

• 
  jean (@jeanmaillard76) reported 25 minutes ago

  @IGN now that they are independant they can make a title like that? what was the issue when they were with ubisoft?

• 
  Richard Fisher (@richfish84) reported 28 minutes ago

  @stupidcoolin @Dearg_Gosling GTAV is no better than any ubisoft game aside from the online aspect. A living breathing updating city can't save a game if the missions are the same as 10 years ago. If it's great I'll buy it and play it, no issue. I'm not hating on it, I just want a better campaign than GTA V.

• 
  John Can’t Lie (@JohnKrunik) reported 29 minutes ago

  @tonydotstyle @matiasgoldberg that was 10 years ago, we got a lot more efficient handling memory etc. and you're trusting ubisoft to actually know their ****? anyway, if done smartly it wouldn't be an issue, just that it needs more effort and actual knowledge that rockstar india probably lacks

• 
  Jack Daedules (@daedules) reported 31 minutes ago

  @mrbootybandit_ Usually some kind of pysicis bugs. Like you hit something and it decides to be an astronaut, or the dead body decides to dance across the floor. The scariest is the ubisoft face glitch

• 
  Nocturnal 🇺🇸 (@Nocturnal_FPS) reported 31 minutes ago

  @Aserback @TitaniumRolo @AussieOtterR6 The issue is, if you've played the game, you have agreed to the TOS and EULA. By doing that you've given Ubisoft the power to revoke a license for any in game item as it is not "owned" by the user. Legally you don't own the skin so they don't have to refund you.

• 
  LUCK -E 🔥 (@D3goz4ruyo) reported 32 minutes ago

  @Zora2742 @suhostrikes @wuwapri Those ubisoft game are paid game with full finish story while Wuwa is live service tho. That would mean they have to operate two open world that need updates every few months at the same time. Sound like a hassle to manage

• 
  M (@M92167930) reported 32 minutes ago

  @Ubisoft @TheDivisionGame Can someone fix Ubisoft Connect instability issue? Thanks

• 
  luna256 (@aecFanart18) reported 33 minutes ago

  @specops1130 @TKDesignzs This is the problem with you all, trying to act like Ubisoft is nowhere near Rockstar lmao, and I say this as an big Assassin's Creed fan

• 
  Bravas99 (@Bravas09) reported 34 minutes ago

  @Pirat_Nation the base of cheater is windows fix your anticheat, If Riot can't handle it with so many more security measures, how could Ubisoft possibly do it? Nobody believes that.

• 
  TTVFrostwolf300 (@Wuffle300) reported 39 minutes ago

  Multiple celebrities pass away GTA 6 get a new trailer Xbox makes physical/digital keys for old and newgames. Sonic, Spyro and Crash are in FORTNITE Ubisoft fumbles the bag and sells a game without the game Lunar Eclipse happening tonight. All this with 4 days left of August

• 
  Blackwolf_King42 (@Black_wolf_1978) reported 41 minutes ago

  modifier and walls thats not there buffing shotting cant hear the guns drones coming at you like we in legendary the game is trashed and cleaners taking control points not happening the icon for the pilot is on @divisiongameHQ @Ubisoft @Orkanos when all this going get fix

• 
  Cave (@RevengeofCave) reported 44 minutes ago

  This doesn't work because the average gunball player will play the newest AAA slop like any Ubisoft, Capcom, or Sony release. They do not believe gaming is dead, they believe it is thriving in fact, and that's the problem!

• 
  Alfie Lewis (@alewis09999999) reported 45 minutes ago

  @UbisoftSupport Ubisoft fix ps5 why am I running 60 frames

• 
  Pacbull ⚡️ (@Pacbull_r6) reported 49 minutes ago

  @Yomi_R6 @Ubisoft did u find a way to fix it

• 
  JollyBalls (@SrJ20202) reported 55 minutes ago

  @Ubisoft @gamescom Your customer service and Ubisoft+ subscription service sucks so much *** it’s actually incredible

• 
  white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported 55 minutes ago

  @TheDivisionGame Man I know how my deaf grandmother really feels now day to day. How does a game that almost 3000 days old have these issues?. The laziness is beyond comprehension. Get to work and fix the problem already. Absolutely no excuse for this behaviour fu Ubisoft.

• 
  Mike : MadHutch (@MadhutchMike) reported 57 minutes ago

  @RainbowzZz9 @entergamenexus @TheDivisionGame 60fps with alot of graphical issues my dude And cant hit 4k what are you arguing about. Its ubisoft man guess thats answer enough

• 
  Guff (@NoLimitGuff) reported 60 minutes ago

  @Rainbow6Game Yo ubisoft FIX YOUR ******* GAME HOW ******** AM I IN A RANKED GAME BLUE SCREEN FOR 40 MINS ALREADY