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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 65% Sign in (65%)
  • 17% Online Play (17%)
  • 9% Glitches (9%)
  • 5% Matchmaking (5%)
  • 3% Game Crash (3%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Mexico City Sign in 10 hours ago
Cehegín Online Play 5 days ago
Weimar Sign in 5 days ago
Pessac Online Play 5 days ago
Escalquens Glitches 5 days ago
Angerville Online Play 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • topdoog11
    TopKet (@topdoog11) reported

    @VeltisLeEvil @Yg39017755 Yeah the single player games with drm like most Ubisoft games you can’t play offline This for all platforms not exclusive ps problem. Even disc versions of Ubisoft games are basically not on disc and just downloads

  • Yoshinator
    Jack-O' Oma (@Yoshinator) reported

    Classic Ubisoft. It's not that PC proved it, Steam is just that great of a service. GOG too, but Steam actually respects its users, unlike Sony.

  • Silva_costa_07
    . (@Silva_costa_07) reported

    @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

  • GenericGamer283
    Reinaldo Sanchez (@GenericGamer283) reported

    @TheHiddenOneAC LMFAO, did we really bully Ubisoft to get rid of ts? I'd be happy if it wasnt so embarrassing on their end, they must really wanna fix their reputation 😭

  • AchsuallyBeej
    Brady 💿 (@AchsuallyBeej) reported

    @Pirat_Nation Yves Guillemot proving that he's the issue with Ubisoft and has to go. Sick of people ramping up an issue that was never actually an issue and was actually still going quite well.

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    They removed Edward’s hood toggle during leap-of-faith animations. Not a feature people invented in their heads. Not a balance issue. Just one of the little bits of character players liked being trimmed out in a patch Ubisoft didn’t even bother to call out. That’s the part remakes keep missing. Fans don’t only want the game back. They want the version that felt like somebody still cared about the details. Strip those out and you’re not preserving Black Flag. You’re sanding off the reason people kept it around.

  • Omanthegreats
    🌾 (@Omanthegreats) reported

    @UbisoftSupport Hello Ubisoft Support, I am experiencing a critical issue where my Ubisoft account has been hacked and the primary email was changed to a Hotmail address without my authorization. I cannot log in anymore.

  • Zer01neDev
    Zer01ne 🇲🇫 (@Zer01neDev) reported

    @victorygrove98 @8Lp3DSJCaRpPpcw @Tidux Most Games comes broken, EA Games comes with an Online checks, Ubisoft Games require Internet to be Installed. They did everything on purpose, up the DRM system itself.

  • CPR5883
    Life is a simulation (@CPR5883) reported

    @Rainbow6Game Fix the map rotation, its the worst. 80% of the time Kafe, Consulate, Lair are up for vote. Maps suck, servers suck, 95% of players are toxic but Heaven forbid you call them a word. **** you Ubisoft, you have become EA.

  • OscarTheAccuser
    Thinker (@OscarTheAccuser) reported

    @Battlefield Fix yo game Ubisoft

  • Trollaria
    Trollaria (@Trollaria) reported

    @TheGameVerse Now they should fix the greed/problem that uplay units and discount codes should not expire. Thats a reason why i dont buy black flag 2. They can have 80% of the price or nothing. Its their choice. I dont like to spend on greedy company’s.

  • THEYANG93
    YANG_93 (@THEYANG93) reported

    @vgfytschool The day 1 thing is just an excuse to still **** talking Xbox. Gaming press is not having the same energy with Ubisoft and it's service, they released the black flag remake day one and no one is worried or complaining.

  • maximuswicks4
    Max (@maximuswicks4) reported

    @assassinscreed PLEASE FIX A WORLD WITHOUT GOLD UBISOFT I JUST WANT DEADMAN SMITH 😭😭

  • HighNGamingNews
    Dr. Masyer Tech (@HighNGamingNews) reported

    @werewookiee @PaulsGamingLive @klobrille Ubisoft issue but go on

  • MakanAnsariCG
    Makan Ansari (@MakanAnsariCG) reported

    And then Ubisoft stole the whole thing from Prince of Persia for Assassin's Creed and made a broken money printing machine and I don't know why they just don't stop making it.

  • ReiTVT
    Rei Tsukino ☕️Coffee Cat☕️ (@ReiTVT) reported

    @Dexerto Of course he's going to say that. Never mind it was Ubisoft who put the DRM and physical media issue on the map for normies with The Crew's shut down.

  • pumpkin_link
    Antimédicos 👽 (@pumpkin_link) reported

    @MichaelGTG2 @MetroidFREAK21 I get your point but the AC syndicate thing is 100% Sony's fault, it was a gpu glitch on ps5 back compat mode that in my opinion should be fixed by sony as an accuracy issue, but ubisoft stepped in and made a game specific patch for that

  • rrorge
    George (@rrorge) reported

    @JezCorden what I found works better is to log into my Ubisoft connect app (rather than relying on the xbox single sign in (obviously use the same account as the one paired to xbox)

  • Mizibert
    Mizibert (@Mizibert) reported

    @Pirat_Nation did he not die on a plane crash or eas that another ubisoft corpo?

  • VinsmokeSanjiSH
    Sanji Vinsmoke (@VinsmokeSanjiSH) reported

    "Ddos happen not that often in r6" yeah this season alone i faced like 30-40 Ddosser @Rainbow6Game @UbisoftSupport @Ubisoft

  • EndymionYT
    Endymion (@EndymionYT) reported

    PLATINUM TROPHY 213 ASSASSIN’S CREED BLACK FLAG RESYNCED A pretty good remake but I have problems with it too. While the majority of what I enjoyed in the original is kept in tact, personally what was added was inferior to the base version imo The new officers were okay, but I found this remake lacking in meaningful additions. Weapons are still very limited, there’s no muskets to shoot now & the game desperately needed more variety in the combat/build crafting area. The amulet system or whatever they call it where your little trinkets give you buffs is a step in the right direction without going full blown RPG, but I would’ve loved to see more variety in weapons & what Edward could use. Build him as more of a swordsman or gunner for example would’ve been cool. They’re on the right track at least. Only trophy that was annoying is the one where you need to fill every piece of the mansion with art. Cause you have to rely on RNG to get it. Although all in all, a rare win for Ubisoft, even if again I have problems with quite a bit of the game still. Some facial models look bad still, game needed more variety & as a remake imo they could’ve gone further But if you compare this to Shadows, I mean this game is way better obviously. I hope they remake Rogue, cause that game deserves more love. Anyways moving on, hopefully Ubisoft learns from this & maybe do a Black Flag 2 some day. The audience clearly wants it & Edward is still one of the best protagonists in AC history

  • _Lando7763
    Lando, the Chef (@_Lando7763) reported

    If I'm still playing your "narrative-driven adventure," we're approaching 80 hours, but you haven't given me a new gameplay mechanic or anything new since hour 6, and I'm just hitting checkpoints across a world map, we've got a real issue. The oversaturation of "Open-world" titles from the likes of UbiSoft and Bethesda were just as detrimental to the gaming industry as Free-To-Play cash grabs and Hero Shooters.

  • spiritmousee
    spiritmouse (@spiritmousee) reported

    @Gazz_54 Yup,and all the shills and bots are begging for people to stop. Acting like it's not working,every day,means it's working ;) Im not here just to keep physical games alive,I'm here to no longer support a company who hates me and doesn't appreciate the decades of me supporting them. Ubisoft can rot,Sony can rot, journos can rot, SBI can rot. I don't care. There will always be someone better to take their place.

  • AccessTheAnimus
    Access The Animus (@AccessTheAnimus) reported

    Earlier today, Update 1.0.5 for Assassin’s Creed Black Flag Resynced was released on PC only for a size of 2.06 GBs The update was released "to alleviate stuttering issues experienced by some PC players." According to Ubisoft "some confirmations that the issue was fixed with the patch" have been received, but if you're still experiencing the same issue you can consult the dedicate page on the official Bug Reporter 👇

  • MR3Dev
    MR3D-Dev (@MR3Dev) reported

    @ac_daily_news The problem was Ubisoft Quebec.

  • Gearfist0
    Gacha Slave #44744483 (@Gearfist0) reported

    @fxmnryn Their response is, "I'm trying to fix the lack of your money in my wallet." This is the type of bs that gets Ubisoft and EA voted as worst company of the year in video games.

  • Xyz_lm10_sc30
    Xyz 🦹 (@Xyz_lm10_sc30) reported

    @Genki_JPN You see statements like this only from people who can create ART. Ofcourse the Ubisoft CEO saw no problem in getting rid of discs

  • EternalDragonX2
    The real Mark Eff (@EternalDragonX2) reported

    @zacczacci @JayShockblast Have you ever played a Ubisoft game near launch? They literally ALL have issues.

  • i_sema24
    . (@i_sema24) reported

    @UbisoftSupport I can’t create a Ubisoft account. Every time I try I get an error and after several attempts I was temporarily blocked! I don’t have a Ubisoft account I also can’t submit a support ticket. Could you please advise me on how to proceed?

  • iampowlly
    iampowlly (@iampowlly) reported

    There was an update! So what did it update? Not the laggy game, not the sound sinking, not the textures loading? so what then? I do not know. What I do know is I refuse to play this game until it has been fixed buy Ubisoft or Nvidia! So lets see how long it takes a AAA studio to fix there game!