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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arese |
Sign in | |
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Aiden Pearce
(@aidendpearce) reported
@Ubisoft Problem is you guys have refused to make a new game entry in decades so now the newer gen doesn’t even know about it which will automatically cut out a huge chunk of audience
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akossz30
(@akossz30) reported
@KevinGame2013 @Wokenessisevil @tales_ch And? as a potential costumer why should i care? you think Guillemot family didn't know about it? they knew it yet they still own Ubisoft and they let it happen ,or same with movies what happens behind the scenes are not the costumer problem leadership should resolve it
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Shehara Amanthana
(@zxXHEROXxz) reported
@UbisoftSupport Many players, including myself, are experiencing a Steam achievements syncing issue across several Assassin’s Creed titles. Ubisoft Connect tracks them fine, but Steam hasn’t for days. Is this being investigated, and when might we see a fix?
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Kelza_
(@Kelza_) reported
@FPSBoomerYT 100%. EA and Ubisoft are gross in their predatory stuff in certain games as well. I think it’s slowly turning as people vote with their wallets, but these AAA studios create the environment for toxicity. It also doesn’t help that millennials seem mentally broken in every way as well. It’s a perfect storm
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Andrew Terwilliger
(@Varendar93) reported
With Nintendo not budging on their prices, Ubisoft and other companies doing anti-consumer **** and now Sony raising prices for the PS5, all I can say is there better be another market crash cuz this is ******* ridiculous.
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mo ✵
(@perfevtlyred) reported
i should kms (can’t play just dance and i can’t personally text the highest person at ubisoft to fix this)
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Rayzo
(@rayzojams) reported
@Klug91 @RaymanTogether and it even featured mr dark after all this time, but the live service aspect of apple arcade was too appealing to ubisoft, so much that it was exclusive to it 💀
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Santi Simmelhag
(@SantiagoSimmel3) reported
Hi @UbisoftSupport i just bought The Crew Motorfest on PS4 a few hours ago, installed the game, log into my Ubisoft account but when I try to play it keeps apearing the same error "stuck-hand-brake3". I checked if it wasn't my internet but it keeps hapening.
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pescado
(@fishin220) reported
@UbisoftSupport my Ubisoft achievements stopped syncing with my steam account it had been working until today I have internet I can still play the game achievements pop on Ubisoft connect but not on steam I’ve tried everything I can think of to fix
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gorbsniffle96🇮🇪🐰
(@gorbsniffle96) reported
@saladinskull Fix your game Ubisoft 🤦🤦🤦
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Leonid3r
(@Leonid3r) reported
@UbisoftSupport I can play but R6 still wants to reconnect me to the unranked match which died yesterday due to the degradation issue. Also Ubisoft Connect challenges are tracking with a 15 minute delay at the moment.
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S0meb0dy
(@Hakun4M4t4t4) reported
@Ubisoft Ubisoft is so broken that they are promoting Nextlix adaptation because they cannot release game. It looks like firing good developers to replace with DEI is working very well.
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Zelda
(@KStraqn) reported
@SnapBlastPLAY nah it’s just COD fatigue too many games back to back reminds me of the Ubisoft issue where they made way too many AC games after a while it gets boring and doesn’t really provide enough time to make it a full title and they are limited since this has to work on older consoles
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Devitalized
(@DevitaIized) reported
from
Clark Bayshore, Michigan
Just opened 10 summer swarm caches at the same time.... NOT A SINGLE BONUS ITEM I THEM! Drop chances are supposed to be increased? I guess I will tray and open another 30 and hopefully get something. Can we fix this or is it to hard? @TheDivisionGame @Ubisoft
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Jesse
(@VikingNineOne) reported
@YorchTorchGames @Ubisoft If I owned @Ubisoft tomorrow, I would fire most likely 90% of the WASTE! currently inside this broken company! What an absolute disgrace the leadership is coming from this company, because it’s a joke! WOKE trash employees that refuses to deliver what the gamers want. THE GAMES WE LOVED!
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Marek6
(@Marek665557016) reported
@kabrutusrambo They're using subscription to Ubisoft bs service or just, as you said, lie
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Daniel Droege Came To Play
(@DroegeDaniel) reported
It seems like Might & Magic: Fates is using the general Ubisoft Terms of Service: -You only have to be 13 -You can't sell items for real money (a) -You don't own the contents of your wallet (b) -Any derived UGC is owned by Ubisoft entirely -Ubisoft does not accept unsolicited feedback (c) a-"Notwithstanding any provision to the contrary contained in these Terms, Virtual Content, any points within a Points System, or any other terminology used to describe such, have no monetary or “real world” value and may in no event be exchanged or redeemed for “real” currency or in kind." b-"Such Wallet is not a bank account nor a payment instrument, and funds You may place on it (i) do not constitute a personal property right, (ii) can only be used to purchase Services from us, have no value outside of our Services, (iii) are not exchangeable for cash, and (iv) are, unless required by law, non-refundable and non-transferable." c-"UBISOFT’S Unsolicited Ideas Policy: We appreciate your enthusiasm and the time and energy You spend playing our games. However, our company policy does not allow us or any of our employees to accept or consider any unsolicited ideas, suggestions, proposals, comments or materials (“Submissions”). The purpose of this policy is to avoid potential misunderstandings or disputes if products, services or features We develop or publish might appear to be similar or identical to ideas that may have independently occurred to You."
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riot.exe
(@riotNFT) reported
Hi @UbisoftSupport , my Ubisoft account (username: PerkznKillz) was hacked and the email & password were changed. I’ve submitted proof (licenses, linked Steam & Twitch, suspicious login screenshots) but my recovery requests keep being denied. Plz help
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🏴☠️ Brace 🏳️⚧️
(@AbsenceOfGravit) reported
@Spock0 @TheBiggestYonk @GenePark Ubisoft+ Classic is $7.99/month. EA Play is $5.99/month. PC Game Pass has both for $11.99/month. Even putting aside what they're paying to license third-party games for the service, Microsoft doesn't get every subscription dollar. The ActiBlizz purchase will never pay for itself.
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Kendrick Lamar Jackson's Common Sense
(@tbsama03) reported
@LazyTechGamer Many console games have bad PC ports. Visions of Mana certainly. Sonic Frontiers needed mods to fix performance issues. Ubisoft games requiring extra launchers and online accounts. Stuff like that.
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Pink_Kino🌛
(@Pink_Kinoo) reported
@MParish_Art @NebsGoodTakes They basically doing what Ubisoft did with Assassin's Creed. Syndicate failed and instead of fixing the problems they thought that it meant people were not into the same gameplay anymore and made a totally different game from before This the same with Lego Movie 2 failing
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storm_hack
(@Stormhackvideos) reported
@UbisoftSupport I believe that service was called Ubisoft.
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Gruby
(@hellgruby) reported
Do we really think Ubisoft can fix the cheating issue? It's been going on for more than 4 years, and somehow, this time it's completely unplayable. The question is how? How can I play a different cheater every game?I love this game,but this game outside comp is impossible to play
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DanDan
(@DanDanDee69) reported
Do not kill yourself, live long enough to see Warner bros, Ubisoft, Microsoft, and many other evil companies crash die and burn
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Dalte89
(@dalte89) reported
@princeofpersia I love the game but WHAT THE EFF I play on ps5 for 3 hours and it erased my saves. It literally says I played for 3 hrs on ubisoft but it started over!! PLEASE FIX
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Ben Kraize
(@JointheKraize) reported
@mrpyo1 Or, another way to spin this, the talent of the devs at Ubisoft isn’t the problem.
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.
(@WarriYah7) reported
@princeofpersia Normally due to mediocre quality of a game they always say they'll wait for a sale for Ubisoft games. This time the quality was of no-issue..These fools at Ubisoft overpriced it.."this is too pricey so I'll wait for a sale." 1 way or another Ubisoft finds a way to fk it up.
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Zack Parry
(@parry_zack) reported
@Rainbow6Game So your leaving the broken kaid shotgun and alibi shotgun broken? Trust Ubisoft to make a change to the completely wrong weapon
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Ruohta
(@Ruohtaa) reported
@Awk20000 In a year where monster Hunter, expedition 33 and soon Silent hill are being released, yeah I doubt it. If it sold so well why did Ubisoft had issues after it's release.
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Bloodletter
(@50Bloodtinge) reported
@kabrutusrambo I have never seen Ubisoft outright admit how many copies they've sold. It was always "We got 2,000,000 concurrent players" or something like that. Meanwhile Capcom had no issues thanking the player base due to MHW SELLING 8,000,000 copies back in early 2025.