Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 2: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 01:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fort Plain
|
Online Play | 1 day ago |
 Greater Noida
|
Game Crash | 3 days ago |
 Chaingy
|
Glitches | 4 days ago |
|
Saint-Maximin-la-Sainte-Baume
|
Online Play | 5 days ago |
 Campinas
|
Sign in | 5 days ago |
|
Toulouse
|
Glitches | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
exe (@3v____Xeqtr) reported@yoxics I really don't care what this loser does. He has a pathological problem. Just re-ban him, stop letting him cosplay like a pro it's disgraceful to my culture. @Ubisoft
-
themaskedwander (@urmanjoshii) reported@GloriousKev Another issue is Ubisoft games, u have to disable Steam Input to make all the buttons work. Far Cry has an issue where there is no LT in vehicles. Ghost Recon freaks out randomly as it sees 2 controllers then too. On paper I want a Steam Controller but hearing
-
bien (@jzandraa) reported@UbisoftSupport Every time I try to login at Ubisoft Connect and play AC Brotherhood, it always says that there is an error that occurred/Account Suspended. I cannot login to my own account on which I have bought games for. Case number is 25779455, can you PLEASE fix my account
-
BRATOR (@imbratorX) reported@JarlOfRivia @Ubisoft @UbisoftCanada So you want a sequel? Like Watch Dogs 4? Tbh I'd rather have the original again and fix the narrative
-
sipito-lll (@SIPITO_LORE) reported@kazuma_kir12053 @MrEMDB @Ubisoft The ****** games and not big games or open world games , its the capacity of the console is the problem and not the developers themselves
-
Slavi398BG/Svetoslav (@Slavi398bg) reported@popuniversee I don't think Ubisoft will invest in new IP's for next little while since they have a lot of problems right now. Maybe if they're stable again we might see more New IP's again.
-
Seneschal Orcberg (@SOrcberg) reported@joshrekrull @Miyu_Cheesycake @AyakaMods Yeah, it was pretty redundant atp. Just let us login in the app like zzz already had. And yes, launching Siege was the worst with the ubisoft launcher.
-
CertifiedSperg (@CertifiedSperg) reported@medster101 The problem with the franchise is that it developed too many “sub factions” for their fanbase. It isn’t just Originals vs RPGs. They’ve splintered their fanbase across every franchise Ubisoft owns. Splinter Cell is dead, Rainbow is an E-Sport, Ghost Recon is GTA, etc
-
Little_Swaaak (@Little_Swaaak) reported@Ubisoft. The animation blending for combat, parkour, stealth assassinations, everything look terrible in the trailer for ACBFR. They all teleport the player, and make you lose all momentum. Even something as simple as the hay bale jumps are atrocious. PLEASE FIX
-
Freaky Feet Conniseur (@TheFreakofIriam) reported@glunkinator @WeebGodBtw Yakuza 0 and 3 were delisted and worse unoptimized versions of them were sold for $60 instead Ubisoft games now force a Ubisoft account login The newest update of RE4 like a month ago added anti-piracy DRM which makes the game run worse I do not wish to support this
-
𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported@SicklyTheNinJa The biggest issue it has is that AC never was supposed to be a yearly franchise but since AC2 did so well Ubisoft decided to make an Ezio trilogy which severely hurt the Desmond story...
-
Hello, I'm Samuel (@SamuelArtMain) reported@RinoTheBouncer Disagree, given how you worded it. The problem is the publishers, not the developers. I wouldn't feel comfortable pirating in a broader sense, but you can bet your *** I'm playing The Crew whether or not Ubisoft feels inclined to give me permission.
-
Stephan McClure (@StephanDMcClure) reported@Grxit ******* Ubisoft dude... If it isn't five year old broken culture cult, and they're not losing money, it wouldn't be normal.
-
🫧 SOAKERS 💦 (@SOAKERSofficial) reported@Ubisoft Mo Creed.. Less problems!
-
WORM (@WormsicleTV) reported@MrInvigorator @cas68629135 @Rainbow6Game Yeah man I hear that, I was playing since beta and yeah I blame Fortnite for its irreversible damage to live service games like R6S bc companies like Ubisoft value revenue over user experience 😭**** company that used to be solid
-
Larry S. Dee (@LorenzoLadogana) reported@wesleytypes @Ubisoft Not in the slightest. The weakest of the Ezio Trilogy. Broken combat, absolutely cumbersome outfit, a very monotonous map, just an estensive fetch quests against one of the goofiest villain of the series, a serious downgrade compared to the quiet menace of Al Mualim.
-
@chacachaca13 (@CB47192501) reported@DROHUNG @TheDivisionGame two words: Massive Ubisoft. they couldn't balance a scale if you gave them two, five pound weights. When I get home from work, the first 20 minutes or so are either lag spikes, delta-03's or both. I got my apparel, (mid) and stopped farming. 1 in 5 or 7 drop rate from squads.
-
. (@ThinkdontSee) reported@AbelGearSolid @wesleytypes @Ubisoft So the issue isn’t misunderstanding the story, it’s that his worldview isn’t consistently developed across the games
-
Rainbow Six Mobile (@Rainbow6Mobile) reported@_StepBack3 Hello, This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
-
CrystalChloe (@CrystalChloe5) reportedRespectfully, the problem here is that you're trying to play a Ubisoft game. Ubisoft puts as much care into the technical side of game development as they do the creative side which is absolutely none.
-
Zea (@oZea_TTV) reported@LUCKYY10P The whole extraction shooters genre is bs I never thought it to be sustainable because Old Ubisoft already solved the problem, man they were something they made bangers like Division 1 and Siege but anyways Dark Zones in Division was the OG extraction shooter
-
James White (@PheonixWarrior1) reported@UbisoftSupport @assassinscreed @AmberGaming Whenever i try submit a ticket from my new ubisoft account it says there was an error submitting this request. Your website is bugged.
-
Matt (@MattVidell91) reported@Nacymis @AccessTheAnimus @Ubisoft Wish there were still more to preorder. Scalpers got their hands on some no doubt. Never had any trouble preordering a CE before.
-
IRL_Games (@IRLGames4) reported@imbratorX @Ubisoft @UbisoftCanada The dream let’s fix the driving that feels like it’s on ice 😭
-
Enes (@sturdyatlas) reportedAlmost a year later, I still can’t make any purchases and I’m getting the same error. They still haven’t fixed or solved the issue. Incredible. @Ubisoft @UbisoftSupport @UbisoftTR
-
xander (@dokterjakkes12) reported@006kbl @punchbook1979 @_Tom_Henderson_ We sure will. This problem is not unique to Ubisoft the whole triple A industry has the same cancer
-
hombo (@RGB_MIDAS) reported@UbisoftSupport @Steam Actually the issue usually lies within your launcher and not Steam's. There is absolutely no reason why I need to enter my password every time for *some* games but it works fine for others. There has never been a single day where uPlay/Ubisoft Connect has been good.
-
V (@catslashmouse) reported@imbratorX @Ubisoft @UbisoftCanada No. Just update the original game to fix the longstanding bugs (mouse input for one, how in ******** did that make it past testing?), some QOL updates, that’s it.
-
Loïc🌴 (@konogusG) reported@ValyrianFPS @Ubisoft don’t have this issue on any of my machines but 2 of them can’t sync to cloud after quitting a game ubi connect is full of bugs
-
ammar (@AMMAR1137205) reported@UbisoftSupport @Steam Rainbow Six Siege is asking for an activation code even though it's free-to-play. The game shows as owned on both Steam and Ubisoft Connect. Steam ID: 76561199701512544. This is a license sync issue on your end, please escalate to your technical team