Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/01/2025 21:30

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (76%)

    Sign in (76%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilEmbu Sign in
FranceParis Sign in
United StatesPhoenix Sign in
United KingdomDronfield Sign in
United StatesAustin Sign in
United StatesDuluth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • FatiiYellehna WaaGwaan?🎮🇵🇦 (@FatiiYellehna) reported from Boston, Massachusetts

    The amount of glitch in Pokémon Scarlet and Violet are making me feel like I’m playing a video game from Activision or from Ubisoft.

  • literallywyatt wyatt 🦏 (@literallywyatt) reported

    @Ubisoft fix trivial pursuit 2 it is actually unplayable on playstation **** you

  • synthicyde エッグサラダ (@synthicyde) reported

    Nintendo games are usually so polished at release. I can't think of the last time a Nintendo game released with major issues. Except Pokemon. Pokemon is released with a Ubisoft level of QA.

  • dansgender dan the pumpkin man 🎃 (@dansgender) reported

    i think if ubisoft made a rayman trilogy (rayman, the great escape + hoodlum havoc) that had hd graphics like the crash and spyro trilogies, it would be pretty popular (in short PLEASE @Ubisoft IM BEGGING FOR A REVAMPED RAYMAN TRILOGY 😭)

  • Siccar7 Siccar (@Siccar7) reported

    @Ubisoft Fix rainbow six siege idiots

  • lloydvvegas Lloyd (@lloydvvegas) reported

    @Charalanahzard They’re not going to get serious about fixing the performance issues and art direction because people keep buying the games as they are. So they’ll keep churning out the games at the breakneck pace they have been like Ubisoft used to with Assassin’s Creed.

  • drkninja2k5 Drkninja2k5 (@drkninja2k5) reported

    @ChannelComplex Man don't u remember when UBisoft had to use cracked .exe to fix their games

  • BreederGoddess Seyn 🔞 (@BreederGoddess) reported

    @glacier_clear Pokemon has an even worse problem than Call of Duty and Assassin's Creed. Activision started rotating studios so CoD has more than one year of dev time per game, and Ubisoft stopped yearly Assassin's Creeds because it wasn't sustainable. Pokemon is bound to the merch/anime though

  • GayPorn83987766 Gay Porn (@GayPorn83987766) reported

    It is so hard to get your account back from hackers when @Ubisoft is the stupidest **** service I gave the support everything they needed and I still could get it back I have them recipes, evidence of purchases and much more but their idiotic support team can’t to anything

  • cosmic_hyperion Cosmic (@cosmic_hyperion) reported

    @UbisoftSupport I've tried multiple browsers and your own Ubisoft Connect app and they all throw me an error. Nothing specific, just ERROR. When I am able to finally get it to the check out page, when I click confirm order, I get a 404 this page does not exist. Even tried a different PC.

  • itsraventm Raven™ (@itsraventm) reported

    My ubisoft account got stolen and ubisoft's dogshit support team isn't even trying to help me fix it. Nice.

  • Purmps Purmps (@Purmps) reported

    @TheDivisionGame It would be better if the game didn't crash constantly. Full clan. Everybody crashes multiple times per day. Is it so much to ask to fix these crashes? I really don't think @Ubisoft realizes how ****** it is to have the game crash so much in battle and then losing everything.

  • Louis54762134 Louis (@Louis54762134) reported

    @UbisoftSupport Ubisoft you really got to change this banning system ive just had the same problem and another 48hrban 2weeks till next season please change this ive had over 6 days of bans in the past 2 weeks contacted multiple times and got told nothing we can do change it so there is

  • 3EyedTiger tiger.exe /? 🐅 (@3EyedTiger) reported

    Say what you like about Ubisoft Do have a bit of a reputation of releasing games that tend to have a number of issues, sometimes serious, on launch But they don't give up on them, and they listen to feedback If you buy the base + expansions on sale a year later they're awesome

  • ThisFireBurns__ AyyLiamaoo (@ThisFireBurns__) reported

    @peaseofheaven Ubisoft's problem is tying in Watch Dogs and Far Cry to the world

  • FazframeLimbo Limbo Fazframe (@FazframeLimbo) reported

    @neko_koda @Manga_Kamen Also, iirc from other people's reviews, the bugs were at best a footnote to their problems with the game, it was just a mediocre ubisoft-esque open world game

  • Ch0ppthefox Ch0ppy 🇺🇦 (@Ch0ppthefox) reported

    Soo i have been contacting Ubisoft support for 2 days now. No response BUT they asked me to send feedback on how hjelpful they were. Without responding, without fixing the problem they caused. Excuse me!?!? Thats outrageous... I rated 1 obviously

  • Recall_Error_00 Reo (@Recall_Error_00) reported

    Dear Western game devs, Please do not reboot the Twisted Metal series into an Open-World, Looter-Cruiser, Gear/Power, Raid boss, with Gacha game experience. This means also rethink Games-as-a-Service. Also pls no Ubisoft HUD AKA hand-holding.

  • SkeithTheTerror Skeith (@SkeithTheTerror) reported

    It's so wack that when Ubisoft releases a broken open world game we rightfully say it's one of the worst games of the year but when Nintendo does it you have to add "Still an 8 out of 10 game aside from this!" Over a video of a character model turning inside out

  • Afropatriot19 Texas Red (@Afropatriot19) reported

    @BitchAssBowie I used to love siege but damn Ubisoft doesn’t care it anymore. That game has had hacking problems for the longest time now and what has Ubisoft done? Jackshit

  • ThaHenrik HenrikThaBlackmann (@ThaHenrik) reported

    @ACLetsTalk @JamesTiddlyQuid I would love to re-hunt the order of the Ancients do Animus Anomalies and replay the whole Modern Day. But it seems it's too much effort for Ubisoft to give Players the option to replay things (A problem the franchise have since Origins)

  • _Sweet_Leah_ SoloDolo (@_Sweet_Leah_) reported

    @IceClasher3 @Ubisoft Had this problem too.. ruined the game for me

  • will75447127 will (@will75447127) reported

    @SplinterCell @Ubisoft fix ur **** games ******* morons i bet y’all get paid minimum wage the way these games run y’all treat this **** like a mcdonald’s

  • darkhelmetlive Daniel Huckstep (@darkhelmetlive) reported

    Maybe it would be okay if @Ubisoft would fix broken things, but we know they don't do that.

  • Ripsnorta Ripsnorta (@Ripsnorta) reported

    Please fix @realUNOgame on @xbox @Ubisoft. It’s been years and the game just crashes. Only way around it to use another account. #help

  • Namedropper5000 Tim (@Namedropper5000) reported

    @Rainbow6Game @Ubisoft what year are you idiots going to fix the crashing issue? Im thisclose to deleting the game and I been playing since it came out.

  • LockerzFN Lockerz (@LockerzFN) reported

    @KobyDutton my ******* BBC uplay not working how tf can I watch it

  • KaizerAllen Kaizer Allen (@KaizerAllen) reported

    @OldClassicGamer @Doctor_Cupcakes Dude you know I love you, but please let's stop piling on the guy. So much hate going on in the Crash and Spyro communities already. If what Liam is doing is indeed illegal, let Ubisoft (Rayman) / Toys for Bob (Crash) handle it themselves.

  • rando9292 Chad Chiaki enjoyer (Rando) (@rando9292) reported

    @Alejandroid1979 @TWTHEREDDRAGON Ok so the PS4/Xbox one held back the gen later on and no one gave a ****. It is almost like this is a non issue being created by indie devs. Once a big developer like someone from rockstar or EA or Ubisoft ect. Make a comment on this I can't take it seriously

  • EdgedMoon Sassypants (@EdgedMoon) reported

    @Ubisoft imagine making a game requiring no brain cells to play. Fix for honor like what are y'all doing with the ******* moeny you get from games