Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (60%)
• Online Play (21%)
• Glitches (15%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Dieppe	Online Play	3 days ago
Villefranche-sur-Saône	Sign in	3 days ago
Ciudad Jardín	Glitches	3 days ago
Montréal	Sign in	4 days ago
Haguenau	Sign in	5 days ago
Val-d'Or	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  波名度 (@Hamed__Alrajhi) reported 7 minutes ago

  @Ubisoft When i was fighting at the port The crew abandoned the fight and didn’t even helped their captain is that acceptable? Or an update should be done here to fix this @assassinscreed

• 
  johnnypearl ❁ (@j0hnnypearl) reported 8 minutes ago

  @GhostRecon My BIOS is from this month and I have the Steam version, though I also own the Ubisoft Connect version; loading is slow on both. I was going to make a video, but since they’re already fixing the NVGs, the loading times, and the weapons, I’ll just wait for the fix.

• 
  Based Kazuya (@SaneGamer) reported 12 minutes ago

  @BeskInfinity The slow mo crash reminds me of Burnout and I love it. Wish they would remove the Ubisoft style awareness indicators @RockstarGames

• 
  Bizmut🐸 (@BizmutCS) reported 14 minutes ago

  @CounterStrike @thegameawards @KaciAitchison This is deathmatch in Counter-strike 2. Fix it or embrace it and publicly say it's allowed to cheat in CS2. CS2 is a joke and doesn't even deserve a positive mention from anyone. Give us a date when you will release anticheat or give up the title of the best esport game. You are as detached from players just like 3A gaming industry. Valve is no better than EA, Blizzard or Ubisoft.

• 
  The Raven (@RavenMentore) reported 16 minutes ago

  @Jorraptor @TheRealZephryss Calling long-time Assassin’s Creed fans “gatekeepers” is already dismissive enough. But when that argument comes from someone who has a commercial relationship with Ubisoft or receives paid/sponsored opportunities around its games, people are perfectly entitled to question the perspective being presented. That doesn't automatically make someone's opinion invalid. It **does** make transparency and disclosure important. Fans aren't financially incentivised to criticise Assassin’s Creed. They're customers spending their own money and asking why a franchise they supported for years has moved further away from many of the qualities that originally defined it. So portraying those customers as a “hate crusade,” “gatekeepers” or “engagement farmers” while having an ongoing professional relationship with the company they're criticising deserves scrutiny. A franchise can evolve. It can experiment. People can enjoy the RPG games. But “evolution” isn't a magic word that makes every creative decision immune from criticism. And if you're benefiting professionally from access, sponsorships, promotional opportunities or partnerships connected to Ubisoft, perhaps don't frame ordinary paying customers who disagree with the company's direction as the problem. Address their arguments. **Criticism isn't gatekeeping, and access isn't objectivity.**

• 
  Kitkat5335 (@Kitkat53351) reported 17 minutes ago

  @ThiccFilA_ Eh, honestly the merch splash screen I am not a fan od...feels too 'ubisoft' and the new enemies have a fatal issue - they clip through walls/buildings/platforms worse than older illuminate pre-fix

• 
  Slava Ryzhkov (@RyzhkovSlava) reported 18 minutes ago

  @GhostRecon @Ubisoft could you finally adress issue with game basicaly not able to Load if you trying to play on newer CPUs such as Intel 12-14 Gen and Intel Ultra 100 to 300 Series

• 
  Dark Protagonist 🎮 (@ShanTofique) reported 19 minutes ago

  @GhostRecon Wildlands crashes on lanuching from Ubisoft store after recent update Fix that plz

• 
  Ineri 🇦🇹 (@ineri_x) reported 20 minutes ago

  @SinfyVibes @FPSBoomerYT @WARDOGS They failed because Ubisoft sabotaged their own studio. The issue was never the game, the issue was the publisher.

• 
  Jessica (@itsTHR1LL) reported 20 minutes ago

  TONIGHTS UBISOFT OPTIMIZATION RANKED STATS: 5 RANDOM 100+ FPS FRAME DROPS 🔥 1 RANDOM CRASH 🥶 2 TIMES WHERE FRAMES DIDNT BOUNCE BACK TO OVER 120 AFTER A DROP 📈

• 
  Rayman_Tada.K. (@testeage2021) reported 21 minutes ago

  @RaymanTogether If Crash Bandicoot is there, than i will start re-downloading it. I feel like Rayman would be there as well if Ubisoft ever announced it.

• 
  Gladmius (@DaBabySnatcher) reported 21 minutes ago

  @Ubisoft why ******** do you need to put captcha in account recovery? This **** is ******* broken.

• 
  Jonathan.G (@Jonathan2134) reported 21 minutes ago

  I know why people make fuss about game licensing and ownership. This sounds like a broken record Ubisoft release the Crew and The Crew costed money than Ubisoft Removed the Crew from digital stores including your account. Ubisoft say well you never owned the Crew.

• 
  Bimbim (@Ebemmmmmm) reported 27 minutes ago

  @UbisoftSupport I have already tried different networks, disabled VPN/proxy, cleared Ubisoft Connect cache, and the issue persists.

• 
  Xavier1415 (@Xavier1415) reported 29 minutes ago

  @Gentlman_Gaming @MazeAteThat Ea stopped. Ubisoft stop. Nintendo stopped many others stopped. But Xbox stopped it's a problem lol have a good day man.

• 
  Tayker (@Midnight_503) reported 33 minutes ago

  @astewart42 @Pirat_Nation 99% of ubisoft games. Soulslikers like me don’t have that problem

• 
  America First 🇻🇦 🇺🇸 🇮🇱😺 (@magaman28) reported 33 minutes ago

  @Ubisoft @UbisoftSupport I assume your aware of the glitch linking premium accounts to ghost recon wildlands and breakpoint? I can't access definitive editions of either game on Xbox or pc.

• 
  OCD Gamer (@OCDGamerNZ) reported 33 minutes ago

  Hey @Ubisoft. See.. you have this game called Wildlands... I went to play it with friends today and the update broke co op entirely... It really put a damper on my stream 👍 Can you fix it. A friend paid full price just to join and now you've kind of put out that spark and it's a shame. Thanks #starshiptroopers Extermination for being an indie game that actually works online. Fix #wildlands #ghostrecon

• 
  Profesional_Casul (@Solus_Vagabond) reported 34 minutes ago

  @Exo72993856 @bellbearinghunt Yeah, I'm aware, but thats my issue You shouldn't have to Pay for an Upgrade, Ubisoft tried to do this And That did not go well for them, and I believe Xbox tried it Too... Nintendo Know they can get away with it..

• 
  t0mify 🇺🇸 (@t0mify) reported 35 minutes ago

  @VarsityGamingTV Cause it’s a glitch, has to be. Ubisoft prob tweaking with the anticheat false detected a lot of people.

• 
  YourFavouritePixel (@YFPixel) reported 38 minutes ago

  @EdwardSwardt @TheRealZephryss the problem here is that Ubisoft finished the Juno Arc in the UPRISING Comics, which is WHY the franchise declined They have no outliner

• 
  Splooto's mangled corpse (@XxGG_sexualxX) reported 39 minutes ago

  Rockstar is not immune to ****** smarmy business practices, I've never denied that. But they are not the first, that is what I have an issue with regarding the current discourse. UBISOFT was first and GAMEFREAK/NINTENDO normalized R* is just player 3 in the anti consumer game.

• 
  y (@yigitaky590) reported 41 minutes ago

  @UbisoftSupport After this connection problem, my account was hacked and I can no longer access it. Please help, it's been days! @UbisoftSupport @Ubisoft

• 
  JorRaptor (@Jorraptor) reported 45 minutes ago

  @SH3RIFFO @TheRealZephryss Yeah it's a big issue for sure and we are totally seeing that the feedback is helping steer Ubi back in the right direction in regards to the core values of the series. But I also think that we can't ignore the fact that AC is now more than what it once was, it means different things to different people and it had to evolve to cover bigger settings in all it's glory (including mythologies). Now ofc Odyssey made wrong descisions and went too far in the opposite direction and the recent RPGs have tried to find a middle ground with limited results. So it's very cool to see Black Flag do so well and show Ubisoft that the core identity of AC is still important. But I don't think this means we should completely abandon what an Origins, Odyssey & Valhalla did either as they speak to a different type of AC fan that likes to explore these time periods but in a bigger way while still having some of the core values that make this series special. Sure these fans came in later, but after 4 huge games they shouldn't be ignored either.

• 
  AG (@MankiniEnjoyer) reported 47 minutes ago

  @SynthPotato I don’t understand the hate brigade. SM2 was their only miss in 10yrs, and folks on here act like they’re Ubisoft. People forget this is their 3rd game this generation, despite Sony’s live-service meddling. Nothing but respect for that

• 
  Jetsfanfan (@jetsfanfan) reported 50 minutes ago

  This might be the worst state of gaming I’ve ever seen in my entire life time. The video game market ******* sucks - every game is a cash grab with paywalls, the same 4 orgs make the same game YoY just reskinning it - EA, Ubisoft, Activision, 2K…. Every game feels dry and boring or a copy cat of a game that was successful… when we finally get a game that is like the “next Fortnite” the game (Arc Raiders) takes 2 months off in its prime and then give it the worst live service updates imaginable …. Even the streamers are having hard times picking games that interest people, outside of peanut and co you even have Kai and Speed playing ******* Minecraft a ******* dinosaur… 0 creativity, 0 vision from half of these orgs…. It has everyone begging for GTA6 which yea it’ll be sick and I can’t wait but damn one good game that we all in a way know what to expect at least at its core is not enough to move me to be excited about gaming…. How tf does SONY and Microsoft expect people to buy new consoles when gaming is in the ******* toilet

• 
  Mad Max (@Hotaro1999) reported 54 minutes ago

  @GhostRecon I’m willing to bet good money that if you took away having to have Ubisoft connect for the game to run it would fix the issue, and a lot of other issues. Tell me I’m wrong

• 
  Xofur (@Xofurorcharlton) reported 1 hour ago

  @Ubisoft Fix siege bro that’s YOUR only good game

• 
  Nocturnal 🇺🇸 (@Nocturnal_FPS) reported 1 hour ago

  Yes @Ubisoft I queued ranked w my duo because we wanted to get put into 2 separate games. Fix your dogshit game.

• 
  Jojo Stewart the local Jezebel spirit of Mo (@Jojobeansrock) reported 1 hour ago

  1/ Dear @Ubisoft, You need to fix the legendary ships to where they can be beaten. You literally have players handicapped when you can't use the traveling sails for speed because y'all think it should storm all of the time. Also the camera angles get wonky when you run side.