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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

Some problems detected

Users are reporting problems related to: sign in, online play and glitches.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 3: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 02:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 15% Online Play (15%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Charleroi Online Play 4 days ago
Lille Sign in 4 days ago
Paris Sign in 4 days ago
Paris Sign in 4 days ago
Pierrevert Sign in 4 days ago
Rennes Online Play 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • _N_1_k_o_
    Ɲ𝒊𝒌𝒪 🍥 💰🚀 (@_N_1_k_o_) reported

    @theruthisama @BulkerGamer I know brother, i didnt touch Marathon, i laughed at it. Marathon is a result, not the issue. The issue is deeper in Bungie and Sony and Ubisoft and many others, its a Cancerous Rot that needs removing.

  • jamesjay_music
    JamesJay (@jamesjay_music) reported

    @Patrick_Wolf_YT @ApollosMission I am enjoying the game, albeit I have a few niggles since the new season. However, I am running it daily now, so definitely not dead. Hope that Ubisoft keeps pushing forward with it, and get rid of the bugs, server issues, and constant disconnects (especially during Escalation that costs me tokens).

  • YorchTorchGames
    Yorch Torch Games (@YorchTorchGames) reported

    @shutupqwan The problem is when layoffs hit studios. That’s when people realize there was never an 'L' to take in the first place when someone warned the game would flop. Remember Assassins Creed Shadows 3 million players... And the Elon/Grummz ratio? Only for Ubisoft to get decimated with layoffs and writedowns.

  • bmore_redz28
    East_sideredz (@bmore_redz28) reported

    @Rainbow6Game I went to Ubisoft website. It says no issues with connecting, but when I start my game, it still tells me unavailable.

  • BobbieLouise94
    Bobbie-Louise💋 (@BobbieLouise94) reported

    @TheDivMobile who ever the worker Krishna is tell them to do there job!!! It’s been 19 days since I created a ticket spending £60 and getting 0 help!!! Sort your support team out!!! Always a issue with that person @UbisoftSupport @Ubisoft

  • rpwbrowne
    Richard Browne (@rpwbrowne) reported

    In truth Microsoft would better be looked at as an EA or Ubisoft competitor than a Sony or Nintendo one. Quality day one premium launches with a subscription service on PC and XBox console. It's very hard to see an alternate path.

  • jmdagdelen
    John Dagdelen (@jmdagdelen) reported

    @oozecluez On the Steam Key reselling issue, I am on Valve's side. But on this Ubisoft one, it seems they were not selling Steam Keys AFIK

  • ZantheLIVE
    ZantheLIVE (@ZantheLIVE) reported

    @Aelita_LL No more like it's ubisoft being gimps by trying to undercut another company by making an entire exclusive version of cheaper, Valve has zero issue with devs selling cheaper it's the exclusive part that's the isssue

  • MBCloete
    Michael Cloete (@MBCloete) reported

    @TheDivisionGame Something else will be broken now probably. Ubisoft can't fix a problem without there being an equal and opposite effect in the game somewhere, something else will go wrong it's inevitable. This is fact and proven over time with Ubisoft. May the odds be ever in your favour

  • AmericaFiratDea
    Jack Dorsey (@AmericaFiratDea) reported

    @assassinscreed @ForzaHorizon You all have an ubisoft problem to deal with first

  • ciri2019
    Ciri (@ciri2019) reported

    @WilliamPPenha @007GameIOI CD yes, but First Light? It's another "Ubisoft like" slop game in its execution. It's no better than Star Wars Outlaws with similar problems.

  • yinyangvee
    V (@yinyangvee) reported

    @Ubisoft FIX YOUR GAMES.

  • ChurchOfMoons
    Cool Guy™ 🌈✞🌛 (@ChurchOfMoons) reported

    @DarkEnzo0309 @ThatChristian12 Problem is, what exactly is "selling well" to Ubisoft? They had insane expectations for Lost Crown that it couldn't possibly hope to match, it was a metroidvania set at $60 that still sold 1.5 million copies but that still didn't sound like enough for them.

  • Swifty404
    Barut404 (@Swifty404) reported

    @UbisoftSupport Hey Ubisoft do you even work ? My ticket for a error on R6s Shop has been closed whit no answer from youre side and now i have a porblem whit ac Syndicate do you also close it after 4 months whit no answer ?????????????????????

  • Hana_kooh
    Hanakooh ⭕️ (@Hana_kooh) reported

    While Ubi Support is escalating my issue, by any chance there is another way to purchase the Supply Drop? Like, is there a way to pay Ubisoft directly another way to get a code to redeem the season pass or smthing? Someone plz help me

  • MagnumOsiris
    Magnum (@MagnumOsiris) reported

    @momiji_doa One problem : Korean F2P are just as greedy as an EA/Ubisoft/Activiton game

  • jsocfrog4gaming
    CarolinaFrog 🇺🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿✝ (jsocfrog4gaming) (@jsocfrog4gaming) reported

    @UbiMassive @Ubisoft matchmaking hasnt been this broken..... well.. youve broken it alot, but i havent had this level of matchmaking headache since yall brok Ghost Recon Phantoms! this is garbage for a AAA game!

  • cryptobdragon
    Lulzerd (@cryptobdragon) reported

    @Ballaxx33 @GuapoGary_ Yeah, that points back to my issue. If this was future content being dumped now because there’s no future pipeline, then the investment is already dead. Cool content, but live service rewards hit different when there’s no future to use them in. Hopefully a Ubisoft division 2..

  • gamerxguy1993
    GamerGuy93 (@gamerxguy1993) reported

    @regular__stormy @Wario64 It's a Ubisoft issue. They absolutely could make a disc

  • TweetYou82
    Nana K. Collins Jr. (@TweetYou82) reported

    OMG I’ve never seen so much victimization bullshit XBOX is a 3rd party developer now EA, Ubisoft, Rockstar they advertise to multiple platforms. SONY has exclusives with the exception to their live service games they’re titles are not available anywhere else

  • zer0divid3
    Kerry C. (@zer0divid3) reported

    @Pirat_Nation Can I get the service without EA and Ubisoft stuff.

  • GlitchTwitched2
    Glitch (@GlitchTwitched2) reported

    Btw @Ubisoft instead of remaking the most successful games that came out of your sorry *** Maybe make BRAND NEW GAMES that will 1000% help with your on going problems with your stock as a company Such a waste of a remake Rayman fans need to wake up this isnt good enough

  • Fearthecow93
    fearthecow (@Fearthecow93) reported

    @naranciagaming It may not speak for every game but when the ubisoft CEO (or lead dev idr) was interviewed about their change to massive open world games that cost so much more money his response was like yea it costs more but WAY more people buy it. So the issue is customers want these games

  • ShangoriGannos
    Shangori (@ShangoriGannos) reported

    @Aelita_LL @ChristinaTasty Those are terms of service. No one is stopping them from selling games as cheap or as expensive as they wish. What ubisoft wanted to do was create artificial competition. Where you show a higher price on a competitor to drive sales to your place That's obviously not allowed

  • ShiroKiyoko
    Shiro Kiyoko (@ShiroKiyoko) reported

    @StellaNoxEclair Not great on that end, but the biggest issue is that you can already play Rayman Legends on every modern platform, so it's a tremendously stupid pointless release. No idea why Ubisoft did this.

  • FrustratedGame4
    ... meh (@FrustratedGame4) reported

    @Escanor963884 @TheDivisionGame Just remember long as you redeemed the drops on your twitch while logged in you now own them. Once you fix the Ubisoft link to your twitch the drops will automatically appear next game login. I've done this it works. GL.

  • LinaLavendula
    Lina‎ (@LinaLavendula) reported

    @Jamsyy97 Steam offers a great service and im glad most games I care about is on it. But I also dont think its a good practice to try and strongarm big publishers like this. I think people exclusive look at this as a good thing becuase Uplay is awful to use

  • PandieGoodz
    Pandie (@PandieGoodz) reported

    @komocode @Pirat_Nation they already been cutting devs and employees off, have you seen what happen to epic games? microsoft? Blizzard? Ubisoft? I highly doubt this will effect their sales at all when they made the decision to make a live service game in the first place.

  • NintyPrime
    Nintendo Prime (@NintyPrime) reported

    @RGamerB_ Yeah… not how that works. Top teams lose talent all the time, and even now lay them the hell off. It’s how we got expedition 33 - those are top former Ubisoft devs. In the west, outside of the very top end managers and directors, the rest of the teams move in all the time. I know a former retro dev. After prime 3, his contract ended. He then went to work for Naughty Dog. After that game release his contract ended, then he went to EA. Today, he’s out of a job and can’t find work. I mention this because no, studios don’t retain their talent in the west and it’s been a huge issue for a long time, but the devs want it that way. The they prefer contract work. It is what it is.

  • MarketQuestJas
    MarketQuestJas (@MarketQuestJas) reported

    Key questions for Ubisoft stock: 1. Will Black Flag Resynced actually ship on time (July 9)? 2. Can it sell well enough to move the needle on Ubisoft’s financials? 3. Is this just another nostalgia cash grab or a real turnaround signal? One big successful remake won’t fix Ubisoft’s structural problems.