Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 03/19/2024 03:10

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Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (69%)

    Sign in (69%)

  2. Online Play (19%)

    Online Play (19%)

  3. Glitches (6%)

    Glitches (6%)

  4. Matchmaking (5%)

    Matchmaking (5%)

  5. Game Crash (2%)

    Game Crash (2%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesHartford City Sign in
United StatesCarmel Matchmaking
FranceRennes Glitches
FranceHénin-Beaumont Sign in
FinlandHelsinki Sign in
FranceBordeaux Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • A_stocky Astocky (@A_stocky) reported

    .9 kd but gets 19 kills in 2 games in plat 2-3 elo Not cheating at all **** the anticheat updates just fix the damn thing already The LMG problem has already ruined the game for a vast majority of players. November is a year to long. Ubisoft has destroyed their own game

  • kayy_tgk TGK (@kayy_tgk) reported

    @Addplaysgames The only issue I had with this is that these YTers didn't hold other corporations to the same standard. It felt like they were cherry picking Ubisoft alone.

  • yaakovcowland Yaakov Cowland (@yaakovcowland) reported

    @UbisoftSupport @Alin46382411 I'm on ps4 and cannot play far cry 6, the error message is "cannot connect to ubisoft" and google search is saying that the far cry 6 servers are down can you please elaborate and confirm if it is so? Thank you.

  • edmundr34 Edmund Rice (@edmundr34) reported

    @Ubisoft please fix ghost recon Wildlands!! Friends can't join eachother or anything! Why offer a game for free on on psplus premium if its broken!!! Get your **** together... Oh wait, you're ubisoft so you probably won't listen

  • eizadazmi EzaD AzMi (@eizadazmi) reported

    @UbisoftSupport Yes. I am experiencing no vibration at all during combat and riding my mount. This issue happened after the title update 1.6.0 for PC via Ubisoft Connect. I had no issue with the controller vibration before the latest updates.

  • DaveJen76531359 Dave Jenkins (@DaveJen76531359) reported

    @Ubisoft You cucks make the same game every year. How can yall never fix minute issued that make the games extremely annoying? Are your devs just collectively mentally slow or do yall beat their heads in when they try to make something that works? French frog *****

  • SpoonSnooper DefectiveDetective (@SpoonSnooper) reported

    @jayofthedamned Apparently from what I see and hear. It's because there is a really bad lighting glitch that ruins the entire game and Ubisoft can't be ****** to fix it. It was even broken in the collection they made for PS3. It's a pretty nice step up from the first game. Shame they don't care.

  • diwidog 🥝🐶 (@diwidog) reported

    @DANNYonPC @DaveTheScwede @GoldenboyFTW Ubisoft even did a publication on how they changed internal processes to prevent so much buggy/crashing code from shipping, and also re-inventing the same code repeatedly from different devs. This was a process issue, which resulted in quality issues, which they have worked on.

  • CR0CUTA_R6 CR0CUTA (@CR0CUTA_R6) reported

    @RogueN9 The last time I checked any of the patch notes, Ubisoft has the most arbitrary reasonings for nerfing/buffing aspects of operators, so I’m not particularly surprised they’re overtuning Rook for no reason. They “”””fix””” big issues but focus on the wrong parts.

  • guacamoledoodle elliott (@guacamoledoodle) reported

    @getinrandy55 everybody who thinks this is real like "NOO NOT A RANDY GAME" nah the real problem is that ubisoft logo in the bottom right corner 😔

  • metalgreymon434 robert mayberry (@metalgreymon434) reported

    @Ubisoft my ghost recon wildlands keeps giving me and my friends an error code and we can’t connect to each others games

  • yxwns cres ⚾ (@yxwns) reported

    siege is such a cool game i wish ubisoft cared enough to fix it

  • edriffles Tyler (@edriffles) reported

    @Ubisoft fix your siege outlines they suck and dont do anything you worthless piece of garbage company who cannot manage to market the game at all because your smm and your marketing team are incompetent buffoons

  • JackJroy16 Jack (@JackJroy16) reported

    @Ubisoft assassins creed valhalla is still bugged I have completed all enemies of the order and I still only have "14 order of the ancients medallions" please fix this bug would love to complete the game.

  • BIGEUSMC Eric Hayes (@BIGEUSMC) reported

    @rocksmithplus trying to figure out the release date for Rocksmith plus but having trouble. I’ve been playing Rocksmith 2014 pretty much since the beginning and really enjoy the program but the amount of disrespect for the users of Rocksmith 2014 by Ubisoft is getting old

  • ArronFranquelo3 Arron Franquelo (@ArronFranquelo3) reported

    @Ubisoft I actually beg you remove LMGs and fix match making.. how am I paired with plat 1s/plat 2s that should be in silver because they have no idea how to play your game, it’s embarrassing

  • CarnivalManJ CarnivalMan (@CarnivalManJ) reported

    @1DerLon Also realized since you played the game 5 years ago you played it after ubisoft released patches to fix some of the bugs since the game came out 8 years ago.

  • themalkyvich Malkyvich (@themalkyvich) reported

    @UbisoftSupport @Vol4life123 This isn't a PlayStation issue. It's an Ubisoft issue. I've just started the game and it's unplayable. I couldn't even play 30 mins.

  • frankielee402 Frankie Lee (@frankielee402) reported

    @Ubisoft still cant defeat Balor in the boss fight on Assassins Creed: Valhalla - please can this be fixed I’ve tried reloading my last save and still experiencing same issue! (PlayStation 5 user) Thanks

  • Cruickster1 LeonMUFC (@Cruickster1) reported

    @Selenegraves85 @SnapBlastPLAY Why do I see it as a problem, Xbox has announced Starfield, and probably other games, they added GamePass and they continue to support it, games also rely on publishers such as Rockstar, Ubisoft and Square Enix, at the end of the day, Sony and Microsoft prioritise the box.

  • hellomredwards Hello, Mr. Edwards (@hellomredwards) reported

    @Dukes_Kendrick5 @AGuyWhoTweet5 @VGC_News Ubisoft subscription service that lets you get all of their games (and the ultimate editions) for $15 a month. There's also a cloud option that includes PC, Stadia, and Amazon Luna for $18 a month.

  • 1Pedro1G Pedro.G (@1Pedro1G) reported

    @UbisoftSupport @probablyaDEM jesus, you guys at @ubisoft...your product is not working. you're selling broken stuff

  • HazzadorGamin 🐉HazzadorGamin,Dragon of Dojima🐉 (@HazzadorGamin) reported

    @sjfostersound Yes Ea play launched on Xbox first and after yr or so on PlayStation. Ubisoft confirmed the service back in Jan but the delay could be of many reasons pricing or big shuffle at Ubisoft headquarters.

  • MrHorrorshow666 𝔐𝔯. ℌ𝔬𝔯𝔯𝔬𝔯𝔰𝔥𝔬𝔴 (@MrHorrorshow666) reported

    @Ubisoft Are you dumb ***** trying to kill your service? Now you've limited the amount of characters I can have in a password TO LESS THAN I HAVE IN MY PASSWORD and you log people out for inactivity. I swear you people only hire retards these days.

  • Alin46382411 Alin (@Alin46382411) reported

    @UbisoftSupport Thanks, after a few hours it worked. I'm on a PC, the error was a generic "A Ubisoft service is not available at the moment". It's still frustrating that I can't play offline games in offline mode.

  • SuperTiso Tiso Spencer (@SuperTiso) reported

    @Mistdemon69 @NextGenPlayer None of this has stopped any of the other launchers people just co-exist with Steam on their PC. You need a PC PS Plus launcher for that service. Playing EA games on Steam is pointless when it still launches Origin/EA Desktop. You need Ubisoft Connect for their games. Epic...

  • irrelevanterKek WeirdWitcher (@irrelevanterKek) reported

    @IdleSloth84 So hopefully it doesn't take long until Ubisoft+ comes to GP Ultimate. Maybe even the whole service

  • eric_muffin Alex Moffatt (@eric_muffin) reported

    @IdleSloth84 For the past couple months Ubisoft have been adding titles to gamepass Surely in the end all of them will be on the service

  • KintsugiCrow D (@KintsugiCrow) reported

    Actually **** secondary launchers (looking at you, ubisoft) why ******** would you make my game that I purchased on steam inaccessible if I can't get the login info for my stupid burner account I only made to satisfy your requirement??

  • LiraKat_ Lira Kat (@LiraKat_) reported

    what a morning a heavy downpour, ubisoft still hasnt given a **** about my problem with uplay, breakfast order missing things, on top of already feeling bad out of bed hope things get better