Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (57%)
• Online Play (21%)
• Glitches (16%)
• Matchmaking (4%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Heldenberg	Game Crash	2 days ago
Paris	Glitches	3 days ago
Sitten	Game Crash	5 days ago
Creil	Online Play	5 days ago
Dieppe	Online Play	9 days ago
Villefranche-sur-Saône	Sign in	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ZLEK (@ZakarinaMuyXd) reported 2 minutes ago

  @ohlookitsrafa Not much really, i guess the main thing is that ubisoft delivers broken games that can be patched by fans, and the broken games go with no strings attached, hoyoverse delivers "good games" with such a huge caviat that you genuinely don't want to even know anything they do

• 
  Jacob Marsh (@JohnMar39804972) reported 3 minutes ago

  @Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.

• 
  Amaze (@Amaze2174) reported 3 minutes ago

  @khaliltooshort It the game runs smoothly so what? Ubisoft charged $160 for a broken upscaled mess with Star Wars Outlaws. GTA6 runs at a native 1440p with no upscaling and seems to have a steady frame rate, I’m not seeing any issue

• 
  ZerooSkil (@swoerd) reported 11 minutes ago

  @Pirat_Nation Looks like they suddenly have the technology for female characters to look better Hey Ubisoft? @Ubisoft Yall next to fix your agenda pushing woke nonsense? Or whatsup here

• 
  Alexxbru 🇦🇺 (@Alexxbru) reported 14 minutes ago

  I agree with the underlying argument about ownership, but blaming Rockstar for the entire digital shift makes no sense. The leaker wasn’t some heroic consumer activist. If the motive was personal profit and pumping crypto, then leaking GTA 6 and holding Rockstar hostage had **** all to do with protecting consumers. It just screws over millions of people who’ve waited years for the game. I want ownership protections too. If I buy a game, I don’t want it disappearing because a company shuts a server down. Give us offline modes, peer to peer, community servers or some proper preservation system when support ends. That is the consumer fight worth having. But physical media itself isn’t the whole issue. Music went from cassettes to CDs to Spotify. PC gaming moved heavily toward Steam and most modern PCs don’t even have disc drives. Cars barely have CD players anymore. Digital is convenient, which is why consumers adopted it too. That doesn’t mean every part of it is good. I miss proper collector’s editions. GTA V gave you actual physical **** worth keeping. If GTA 6 replaces that with expensive editions full of skins and in game currency, I’ll criticise that all day. Preorders deserve criticism too after years of Ubisoft, EA, Activision and broken launches. But saying Rockstar “made their bed” because the entertainment industry went digital is bizarre. Rockstar releasing discs isn’t suddenly going to reverse what Steam, Spotify, Xbox, PlayStation and everyone else have been doing for years. There’s also insane pressure on GTA 6. If Rockstar needs another delay to get it right, so be it. I’d rather wait than get another Cyberpunk or No Man’s Sky launch where we spend years waiting for the game to become what it should’ve been on day one. And realistically, the “no disc, no buy” crowd isn’t going to move GTA 6. It’ll eventually come to PC where most people will buy it digitally anyway. Fight for ownership, preservation and consumer rights. I’m completely with you there. But leaking GTA 6 and pretending Rockstar personally invented digital media? Wrong target. Wrong method imo... keen to see other peoples takes though!? Lemme know..

• 
  𝔸𝕟𝕕𝕣𝕖𝕨 🔰 (@Only1Digginz) reported 15 minutes ago

  @3denFPS The horrific launch of the first season and the netcode issues really tied a lead weight around that game's ankles. Really enjoyed it but Ubisoft just didn't have the patience to fix the problems. They wanted an instant hit in the live service space which is never reality.

• 
  Aakash Gupta (@aakashgupta) reported 15 minutes ago

  Sony just stopped producing game discs. GTA 6 won't ship on one. And the same summer, Atari is selling 39 brand new cartridges for a console from 1977. When the PS4 launched, under 10% of game sales were digital. Today it's about 85% on PlayStation. The disc was already a rounding error, roughly 3% of PlayStation revenue, so Sony killed it, cut the manufacturing cost, and routed every sale through its own store where nothing can be resold. Here's what that actually bought players. Ubisoft delisted The Crew in 2023 and shut the servers in 2024. Millions of people bought that game. Every copy died, including the physical ones, because the disc was just a key to a server that no longer exists. Meanwhile a Pitfall! cartridge from 1982 boots today. No account, no patch, no license check, no server. The game lives on the chip you're holding. That's the joke Atari is making with this launch, and it's a good one. The company selling 49-year-old technology is the only one offering what used to be the default deal. You pay once, you own it, it works forever. Games from 1982 will outlive games from 2024. Nobody planned that. The industry chose it.

• 
  cltur (@R6Flush) reported 15 minutes ago

  @VarsityGamingTV Honestly I think everyone knows it HAS to be wrong, but Ubisoft being Ubisoft cannot claim they made a massive elo error so they won't speak on it or do anything about it.

• 
  Late Stage Capitalist (@notmyfullname12) reported 16 minutes ago

  @InveighYT Bungie genuinely has some of the worst consumer practices in gaming, even including companies like e.a and ubisoft. Also bungie is the reason that everything in gaming was just live service slop for the last few years. Destiny is my favorite game, but bungie harmed gaming A LOT.

• 
  Abel The Strong by The Good Lords Mighty Grace (@shydout) reported 16 minutes ago

  @dame_r6 The game is unplayable too many bugs , too many dcs , no comms but people wanna coms randomly , its the worst experience ever , but when you stack its 10x easier why wouldnt he ? Ubisoft knows theres bugs and cheaters they try to fix the game but they hope you still play, i wdnt

• 
  Patrick PJ Realmuto $BUBBLE 🫧🫧🫧🫧🫧 (@JammedDoor) reported 16 minutes ago

  @Rainbow6Game Fix the ******* game. Change the rating to PG13. No blood, no limbs. If I remember they cursed Ubisoft... Soft *** **** apparently.

• 
  Glitch (@GlitchTwitched2) reported 27 minutes ago

  Im saying they have Ubisoft connect tho it’s the worst ******* gaming service ive ever used in my entire life And it has cross platform built in It’s perfect.

• 
  iampowlly (@iampowlly) reported 31 minutes ago

  @Ubisoft Any fix for lag and texture loading in Black flag Resinked?

• 
  The Derpiest of Derps (@SlyWolf5) reported 33 minutes ago

  Ubisoft asked for a video of the "Glitch". Which is simply they sold a bundle, that showed an item, now they are trying to charge for the item again because it apparently wasn't in the bundle (Even though it was shown) So I sent them the most sarcastic *** recording I could.

• 
  nug (𒈬)⚔️ (@nugnug101) reported 34 minutes ago

  Almost every studio except EA, Ubisoft and naughtydog (except their work on Crash) are better than Rockstar dude Capcom is several tiers above these slop manufacturers

• 
  Braidz (@BraidzMCau) reported 35 minutes ago

  @TRIPSTER0 The issue is they started following trends. Now all of their big games are way longer than they need to be. They lost the art of keeping it short and sweet and are slowly becoming another Ubisoft. I own bananza too, don't rate it.

• 
  A Magical Cupcake (@AMagicalCupcake) reported 37 minutes ago

  @Deadmannumber2 @YorchTorchGames You show examples for the developers side, however the customer is why Steam has prevailed as the primary method for game purchases on PC. Origin, Uplay, Battlenet, Stardock, Games For Windows Live, and more have all failed to actually have a user centric model where features that the users want never arrive... just ****** services or even worse god damn paywalls (looking at you GFWL). Even with giving high profile games away for free has not gotten Epic the share of the PC market they wanted because thats the only reason many people have an account on their service, it lacks/lacked for a long time the basic features most PC players hat become accustomed to. Now, you want to talk about monopolies of digital distribution of games... go to sony, mircrosoft and nintendo as there is no other place to buy games digitally on those platforms. PC has Steam, Epic, EAPlay, Ubisoft Connect, GOG, Battlenet, and a few others. The only reason why Epic has the market share they do is because they gave more favorable terms for devs, working at a loss that they could eat since they have Tencent money behind them. Epic could have taken the funds that they use for ****** practices and added features to their service to be comparable or even come close they mightve succeeded... but the fact that they came out just trying to leverage their engine license costs to entice devs shows they were never long for the market and didnt understand it.

• 
  FAHAD ⁷.👅 (@Despaghetti7) reported 42 minutes ago

  Dear @UbisoftSupport, my Ubisoft/Rainbow Six Siege account was hacked, and the person who accessed it was from another country/IP and linked their own Xbox account. I did not cheat or use unauthorized software. Please manually review my login history, IPs, account changes,

• 
  LAZOS NIK47 (@LAZOSNIK47) reported 43 minutes ago

  EA, activision, ubisoft no one talks about these other things that are unprofitable, for EA the same game every year and no one has a problem💀

• 
  fidz fidz (@fidzfidz14) reported 46 minutes ago

  I have Ac Unity in my Ubisoft connect and i want to play it but I've changed atleast 12 times my password cuz every time I log in it says "log in multiple time" and I have to change password every time , when I somehow login they suspend my account... Happens 6 times

• 
  VI (@JulieD42957568) reported 47 minutes ago

  @snakeiter1 I bought Far cry 3, 2 weeks after they did an Ubisoft software update, and since then, the game crash after 5min. Impossible to play, like impossible eeee!!! It's been 3 month now, still not fix 😡 !!!

• 
  Belsameth (@Scahrossar) reported 49 minutes ago

  @Ubisoft I actually bought Breakpoint and its such a dissapointment. There's a good game hidden in there, marred by all the attempts at live service bullshit and looking at The Division, without understanding what makers The Division good.

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 51 minutes ago

  Siege is one of the best ******* games ever made, connection issues, crashing issues, retarded ******* randoms that don't know their *** from a hole in the damn ground, constant ******* cheaters! Best retarded game ever @Ubisoft @UbisoftSupport

• 
  Kruz (@Kruzadar) reported 51 minutes ago

  Ubisoft updated Far Cry 4 to force you to launch and login to the Uplay launcher online to launch the game through that instead of just launching via Steam. The game came out in 2014. I've never launched the game online nor did I have to do any of this prior to the update 🤬

• 
  AmirIsAwesome (@amirfirdausa) reported 54 minutes ago

  Dear @ForHonorGame @Ubisoft @UbisoftSupport please repair your game. Sound glitch is annoying

• 
  Ace (@acetomato1) reported 54 minutes ago

  @SajousGelumer @Ubisoft wildlands has offline functionality, breakpoint was built from the ground up as a live service game, that’s like saying let’s give Fortnite a offline mode, it’s very hard to do.

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 59 minutes ago

  @Ubisoft @UbisoftSupport Plus not to mention the ****** freaking hit recognition not working worth ****

• 
  Shiny🦋 (@Shiiny77) reported 59 minutes ago

  I think a lot of people aren't understanding what im trying to say. Im not criticizing it the way you think. I know what the style is, its xcom we know that, to some people they will see it just as a mobile game because of the miniature based look, you can't change their mind. The problem is that this style is very "unique" its not something that is made for everyone, only a specific audience will like it and as a company trying to make a profit it is strange to operate this way. I could be SO wrong and the game could be super successful at launch although this is a Ubisoft game and there's patterns. I will try the game like everyone else and see if this will change my mind.👍

• 
  M (@M92167930) reported 60 minutes ago

  @Ubisoft @TheDivisionGame Can someone fix Ubisoft Connect instability issue? Thanks

• 
  The Hidden One (@TheHiddenOneAC) reported 60 minutes ago

  @s1nicki dunno how many more live service + turn based + mobo type of games ubisoft needs to make before they realize nobody wants it...