Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (71%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maracaibo	Sign in	2 days ago
Soacha	Sign in	4 days ago
Nice	Sign in	5 days ago
Brasília	Sign in	5 days ago
Fort Plain	Online Play	7 days ago
Greater Noida	Game Crash	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  thatmanwavez (@thatmanwavez) reported 2 minutes ago

  @InsiderGamingIG The possibility of XDefiant ever coming back is so slim just simply due to how badly Ubisoft has handled their titles over the past decade. If it somehow ever makes a comeback they really need to market the game and fix netcode for starters.

• 
  SaptarajBorthakur (@Saptaraj1998) reported 2 minutes ago

  @Ubisoft @TheDivisionGame Stop the bad updates.. We've had 3+ in this event, people loved infinite Ronin bugs for keys in to give them in donation, but you fixed it & killed the fun. Fix hackers in EVERY DZ/raid game..Ditch EZ anti-cheat for something better... Pls.. #TheDivision

• 
  Kudos 💜 (@KudosOnYT) reported 5 minutes ago

  Ubisoft make tactical skins (which I love) and they sell alright but people complain they are basic and lame. Ubisoft make crazy skins like this and and they sell VERY VERY well and people complain that they are too wacky . this is just the climate of live service games, people vote with their wallets and boy do they vote. This skin will sell an INSANE amount and they will continue to do more (which people want them to do) As long as Operators, Maps and guns continue to be free, WHICH IS THE IMPORTANT PART, then I don't care. It's optional. You got to cater to your paying players if you want to game to continue, its not rocket science

• 
  CenterSargE is developing CU NOAPTEA-N CAP 🇷🇴 (@CenterSargEE) reported 9 minutes ago

  @spinelessaisha Yea I kept doing voodoo **** like opening up ubisoft connect while it loads but it would just crash when it's meant to reach the main menu

• 
  Raion (Half Body 30% off on VGEN :3) (@MattWilliamson9) reported 9 minutes ago

  @JarlOfRivia @racinggamesmusi If anyone ever tells you to play an ubisoft game over something else, you know their brain functions are not working correctly.

• 
  Stephan McClure (@StephanDMcClure) reported 10 minutes ago

  @Grxit ******* Ubisoft dude... If it isn't five year old broken culture cult, and they're not losing money, it wouldn't be normal.

• 
  Jakob Fel (@JakobFel) reported 12 minutes ago

  Ubisoft could've gotten me to buy Star Wars Outlaws in spite of its issues if they actually had the game participating in the May 4th sale... what is the logic of making that the ONLY Star Wars game on Steam that's not participating? 😒

• 
  Vincent Alexander (@Alex_the_beaner) reported 14 minutes ago

  @Ubisoft fix your ******* matchmaking you ******* imbeciles why am I playing with emeralds and champs as a gold and let alone why do I get 1 emerald while the other team is stacked with 2-3 higher ranks

• 
  NocturnusAnime 🍙🥥🧁 📛🔌🐰 🍕✨ (@NocturnusAnime) reported 14 minutes ago

  @WiseSwordFish46 @Leaflit @powdury That kind of goes both ways though. Studios are so bloated nowadays, thousand+ person studios like those within Ubisoft and Activision crap out bad products like Assassin’s Creed Shadows and Diablo 4 that are more broken than their predecessor who only had 30-50 people dev teams regularly. Black Ops 7 had a very large dev team AND used AI and it still sucked because their AI usage with the definition of lazy. It would not of mattered if an actual person drew the AI Ghibli meme they put in the game, it still would’ve been lazy and terrible.

• 
  HappyChubbyBear (@HappyChubbyBear) reported 17 minutes ago

  @inth3nearfuture @iv_sal1 That is the problem. Activist Ubisoft can't make a game without pandering towards the "modern audience". I bet you if they would use Desmond's son he would be some sort of mentally ill "modern audience" bs.

• 
  Ant 🐜 (@TheInsect_) reported 18 minutes ago

  I think the issue with the new star fox designs for me is that it just doesn’t feel like star fox or Nintendo like I woulda believed this is some random Ubisoft IP if I didn’t know any better

• 
  The Crew Motorfest (@TheCrewGame) reported 20 minutes ago

  @JimsterSeventy1 EU store is showing them for me, so I'd suggest contacting Ubisoft Support for them to take a look. The issue is resolved on our end 🙏

• 
  The Man (@TheMan83167101) reported 22 minutes ago

  @NikTek This was supposed to be Skull & Bones but Ubisoft junked that proposal cuz they want a live service instead.

• 
  eA asuno (@asunoaim) reported 25 minutes ago

  @Chhesto @LZqAIM Bro if this happens I will cry maybe. It was also mostly due to issues taking too long to fix due to the engine they used and ubisoft not funding the project well enough. Mark Rubin always listened and the devs clearly did too imo but they weren‘t given the time to refine the build on that engine that they needed

• 
  MegamanNG (@MegamanRA) reported 32 minutes ago

  @Patbacknitro @ChristinaTasty It is but Ubisoft had their own problems

• 
  TheGhost (@TheGhostM3) reported 33 minutes ago

  @Zachary02480085 @ymnis_v1 Yea thats stupid too but that would be a ubisoft problem wheres the outrage tho

• 
  Leon Gichuhi (@ALPHA2000987) reported 33 minutes ago

  @naranciagaming @tifastrvfe You're right. Why would you want Ubisoft games to be trash? I'd much rather they were good. And if you meant in the sense of Ubisoft being a bad company. I don't think hoping for their failure and thus the unemployment of thousands would fix any issues, just ruin lives.

• 
  Hank Scorpio (@Eldowzo1) reported 33 minutes ago

  @rpwbrowne @andreadominic @petrosbountis This isn't a solely GP problem, do you feel the same about EA's sub service or Ubisoft sub service ? Or is it just specifically GP you take issue with?

• 
  Ned Griffin (@Ned_Griffin) reported 36 minutes ago

  I think a lot of the issue might be coming @Ubisoft from all the constant little popups and notifications.

• 
  Shaun (@solid_mcavoy) reported 40 minutes ago

  Starlink is kinda good! Sure it has that ubisoft problem where in the first hour you'll see what you'll be repeating for the next 100 hours. Plus...it has the toys to life problem which you have to spend actual money on the weapons you use, but other than that it's alright!

• 
  Etchebest (@SwitchSurcote) reported 40 minutes ago

  @ReadySetFire123 @Goldxn_Violin Yeah the amount of stuff to do in the game is a big issue, it really is the poster child for the bloat in Ubisoft games

• 
  mac (@Damac1214) reported 44 minutes ago

  @Unbound4ss4ssin I played Unity on release and did not like it. I don’t know if I was just tiring of the Ubisoft formula or what but I didn’t like the lean into the RPG mechanics or the story, and I don’t remember being alone. The glitches were bad, but pretending it was the whole issue is silly.

• 
  zachary (@zachtvich) reported 45 minutes ago

  @Rainbow6Game Please fix your game Ubisoft. Tell me how I loose the same rp after 2 teammates leave after first round. Absolutely makes no sense. It’s an automatic loss already

• 
  Across 3 Horizons (@Across3Horizons) reported 47 minutes ago

  @tanippapa2 Thankfully, the devs have made a statement on this, in their Discord, they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” 👍

• 
  Augenzeuger 🇩🇪 (@Augenzeug) reported 48 minutes ago

  @kambyyy Getting this stuff to leave gaming IS more important than a single game. Publishers or devs that need others to check if they might step on some insane person's foot is a problem. Ubisoft used them and insulted japanese culture left and right. It's only the insane they care about

• 
  Lil Beastii (@Beastiarii) reported 48 minutes ago

  @RGamerB_ PlayFab is a service for Developers for their games many third party Developers uses PlayFab like Capcom, Ubisoft, EA, Bandai Namco and more.. You are pushing a narrative that this is some type of Xbox/PlayStation console war bullshit and it’s not. That Halo game that you’re so happy that will be on PS5 is a remake of a 26 year old game with no multiplayer.. Why don’t you figure out why Marathon is failing ?

• 
  BRATOR (@imbratorX) reported 53 minutes ago

  @NikTek The game honestly looks fantastic. It scratches an itch I forgot I had for this game. When it launched, the downgraded visuals from the E3 demo were something I had an issue with. Now it's like Ubisoft delivered on the full vision.

• 
  Brandon May (@BrandonLynMay) reported 55 minutes ago

  What the crap, @Ubisoft. My 10 yo kid wanted to play the new Crew game with me. @TUbisoft . Needed parental consent. Okay, no problem. I had to take pictures of my ID, okay. Then they wanted my credit card, uh, okay. And then they wanted to scan my face and send to some third party company I’ve never heard of. All to just verify MY age. All this AFTER I’d already revived his consent email, logged into my account to verify me. And then setup his profile. No thanks. I closed my browser and told my kid he can’t play. What the heck?

• 
  VGFightschoolYT (@vgfytschool) reported 56 minutes ago

  @NirvanaSparkle @itzTizzleYT Its usually game dependent. Crazy as it sounds, Ubisoft games have a ton of accessibility features on PC. Problem is their drm and account system.

• 
  Dave (@Dave20561101) reported 59 minutes ago

  @UbisoftSupport I can't login to my Ubisoft account the verification email is not being sent and I forgot my password please help