1. Home
  2. Companies
  3. Ubisoft Connect
Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 71% Sign in (71%)
  • 14% Online Play (14%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Orléans Online Play 8 hours ago
Orléans Sign in 20 hours ago
Chatham Sign in 2 days ago
Paris Matchmaking 3 days ago
Metz Sign in 4 days ago
Metz Sign in 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Sir_Dammed
    SirD 🇺🇸 (@Sir_Dammed) reported

    And btw this doesn't mean that western games have completely regressed, or that we don't still get good games. Because we do. KCD2, BG3, Expedition 33, these are all amazing western games that were released recently, that I loved. But for every step forward, somewhere there's a step backwards. Ubisoft, dead. BioWare, dead. Rocksteady, dead. Blizzard, dying. Bethesda, dying. Naughtydog, on the verge of dying. Playground, on the verge of dying. How many more once beloved games/studios/IPs to we need to watch nosedive, in large part *because* they stop designing games for men, before we can acknowledge that there is a problem?

  • Plosionz
    Plosion (@Plosionz) reported

    @DestinLegarie *an American industry problem. You cannot pay people that much for a product sold at the same price all over the world, where wages are less than one third. Yes that Includes Ubisoft. Eu company ran like an US one.

  • keworrk
    keworrk (@keworrk) reported

    @JariSpectre That's true, the game had a huge potential but people didn't wanted to give XDefiant the time he needed to fix everything and ubisoft choosed to give up without really trying like always. I just wish we could do something to revive XDefiant, the game deserve better.

  • SpecterGr1d
    SPΞCTΞR (@SpecterGr1d) reported

    @JezCorden As much as I am against some of the stuff they do, they don't need to. Microsoft is a software company, a very dominant one at that. THAT IS THEIR LANE. Microsoft literally could rival steam if they focused on that aspect. They could find a way to flip gamepass into a service that Sony may agree to like they did with ubisoft classics, Microsoft we don't want your new games day one, but if you archive your older titles into a tier that benefits our plus customers, hey why not? To me that gives Microsoft leverage. There is obviously interest in their products from the reaction of Eday and the sales of FH5. They just need to find a way.

  • BurIyZz
    F (@BurIyZz) reported

    @xKayoo7 @Rainbow6Game @Ubisoft The ubisoft employees are pissing their pants trying their hardest to fix xKayoo7’s stats

  • Kheldarn
    Kheldarn 🇺🇸 (@Kheldarn) reported

    @CobaltAzurean @gameinformer The best way to fix this is to completely shut down Ubisoft.

  • matthewspigner6
    ItzNuyxz (@matthewspigner6) reported

    @Ubisoft FIX ******* SIEGE TS IS CRAZY THIS MATCHMAKING IS *** AND THE ******* **** WHERE IM FACING ******* CHAMPS AND CHEATERS AS A PEAK GOLD 1 ON PC LIKE ******* KYS IF YOU AINT GONNA DO ANYTHING

  • Jackhowerton2
    howie2 (@Jackhowerton2) reported

    @Ubisoft @UbisoftSupport @Rainbow6Game - this is ridiculous. Every single delta pack I have opened has been a duplicate. What is the point?!? I just want the MP7 black ice and every purple rarity I get is a duplicate. FIX IT

  • Daninoks
    Daninoks (@Daninoks) reported

    Hey, @Ubisoft @UbisoftSupport i just created new account in your system, which was a freaking painful. It took me 20+ captcha because you don’t refresh username availability before actual form apply. And now what, I got banned for registration? Meanwhile support on your web also have errors xDFDDD

  • Daocdude
    The Rainbow Chipper (@Daocdude) reported

    @ther3n3gad3 @Asmongold @AveragePodcast1 It is a self-correcting problem - they can't afford to lose billions forever, look at how many studios Ubisoft has closed.

  • NoSugarCoater2
    Professional Hater (@NoSugarCoater2) reported

    @Chronobus @ShitpostRock2 The problem is you obsessively single out Valve as if theyre the root of all evil (they invented loot boxes etc.) while conveniently giving ea, ubisoft, nintendo, and the rest a shrug because "everyone knows" Thats not criticism, thats selective seething and hypocrisy.

  • bluesheep100
    Bluesheep (@bluesheep100) reported

    @weirdphil @Pirat_Nation Basically, Ubisoft and epic are mad that Valve's price parity enforcement prevents them from using pricing to coerce gamers to use other storefronts that provide a worse service. Reminder that the Epic store launched without a ******* cart.

  • panik1881
    Panik188 (@panik1881) reported

    @DaReelSebas Laying off employees, closing studios and cancelling games IS an industry wide problem. If you deny that, you're just delusional, but the actions of Sony and Ubisoft prove it.

  • sharmake25
    SomalianGamer (@sharmake25) reported

    @Stormzy010 @HazzadorGamin Only Xbox has a limited potential of reach to monetize so they should either try one last time or go full 3rd party platform and stop the console so that they can put their GP service on PS and Nintendo similar to EA and Ubisoft.

  • Geezaws2
    🇹🇹 Geezaws🗽 (@Geezaws2) reported

    Ubisoft has been wallowing for *years*, Embracer overextended, Xbox prioritized streaming revenue over box sales, playstation moved towards a multi billion dollar live service model betraying its 40 year single player history.

  • Dammit_Ivaldi
    Dammit! Ivaldi (@Dammit_Ivaldi) reported

    @ChikaBubbly @Cal03333 Do you ever think Valve controls 80% of the market because no other platform offers a better service? Epic Games offers free AAA titles every single month and still cant hold a fanbase, EA is dogshit, Ubisoft is dogshit, WoW/Activision is bad. GOG is the only close one.

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @Grummz AAA needs to re-evaluate how it's spending its money. Not throwing money at the problem. A lot of the time what they are spending on is way out of scope of what is expected for AAA. I mean hear is the definition of AAA: "AAA is an informal industry classification for high-budget, high-profile video games developed by large studios and distributed by major publishers." It just means a bit more to get that extra sheen that a AA can't quiet reach. Let's be fair here AA while improved a lot over the years isn't able to reach certain plateaus. Expedition 33 had its fair share of issues that I wouldn't have encountered in a AAA game. Might have featured a bit more content as a AAA game. AAA doesn't mean, it has to be open world or have live services. That's just Self Destructive Game Development that exists in the same venn diagram bubble as chasing industry trends instead of setting them. While niether of those two things are inherently evil in the industry, they are a problem when that is all gamers have to play. Variety is the spice of life and 30 failing live services would make anyone turn their nose up at the selection. Then blowing those budgets on ideologies instead of just crafting believable worlds, is art trying to force life to imitate it, instead of the other way around. That's a sure fire way to set your wallet on fire (literally) instead of your points of sale (figuratively) with customers demanding your product. This idea of AA vs AAA is ridiculous, it has nothing to do with either category. It boils down to those with extra blowing corporate money on bullshit schemes instead of doing as they are meant to function. Not enough money to build engine tech. Ubisoft has had 3 long running engines at its disposal that it could have easily challenged Unreal Engine by distributing to other vendors, but they don't have enough confidence in their games to release the tech and license it. A competing model would have been nice. Same applies to Fox Engine, Decima, Crystal Tools, Luminous Engine, RE Engine, and countless others. That could have helped pay for development as well as lead to development standards improving significantly. Better tools, better games. Competitive engine tool suites, competitive improvements in that space. Meanwhile we have morons like Yves Guilmote talking about the AAAA game and driving his publishing company and development studios into the ground while trying to influence culture instead of letting culture influence his product. Xbox is toast so long as they don't come to grips with these problems. Switching to UE5 from slipstream(?) probably one of the dumber things they've done. Glad Activision didn't pull the same **** with the CoD engine and finally unified their tech. say what you will about BLOPS7, the game has become infinitely more stable than entries in the franchise from 5 years ago and has started to allow them to really start dialing up features and bring back old ones that weren't easily ported between two separate engines. What about Id Tech? They have this bad *** engine used for doom, what is even happening there. Miss use of resources.

  • aPerspektive
    Perspektive (@aPerspektive) reported

    @Rainbow6Game @Ubisoft @UbisoftSupport please fix your game it’s only the 11th year now how is your game chat STILL not working?

  • ChakaalStarr
    Chakaal Starr (@ChakaalStarr) reported

    @LikeToBeBossy It's an industry problem, just remember this when Sony starts paring down bungie and some of its studios soon. Ubisoft and Embracer are laying people off too. Bluepoint recently got shutdown by Sony.

  • John_GAMEFIX
    John GameFix (@John_GAMEFIX) reported

    @ForeignG59 @UbisoftSupport @Ubisoft What's the issue?

  • DestinLegarie
    Destin (@DestinLegarie) reported

    The online consensus is always that Xbox is about to face layoffs because of the acquisitions. Why do people not realize that without Activision Xbox would be in even more dire circumstances. Also, PlayStation is reportedly about to be rocked also. But they’re about to be rocked because they overpaid for Bungie. Ubisoft also close the studio and had layoffs today. The only point I’m trying to make is that this is an industry problem. This isn’t because Xbox bought stuff. Everyone bought stuff.

  • bigz_r6
    bigz (@bigz_r6) reported

    @Rainbow6Game love how ubisoft ignores the community and chooses the useless things to fix

  • WARLORD1216424
    WARLORD12 (@WARLORD1216424) reported

    @popuniversee Because Ubisoft was probably trying to turn the Prince of persia remaster into live service. Why would it take 3 or 4 years to do a remaster ? All you had to do was copy & paste, so obviously you were trying to show horn in a bunch of stuff & it ended up being in vain.

  • cuuj_
    cuuj (@cuuj_) reported

    New season brought so much! - New map - Dokka rework - New gun! - Ranked 3.0!!!!! - More cheaters…. - Significant FPS drops…. - Rollback glitch….. - Queuing EU and somehow getting Asian servers…… People complaining about the new ranked system proves they didn’t play ranked 1.0 but the cheaters are a serious problem, first game of the new season I had blatant cheaters. Every 2nd game in emerald is a closet or rage cheater. @Ubisoft it’s time to stop abusing your loyal player base and actually remember to turn on the anti-cheat every new season and maybe help out the people that can’t afford NASA pcs by making the game easier to run?

  • Noirx360
    noir (@Noirx360) reported

    @XoDEATHANGELoX @digitalfoundry Sony closed Bluepoint and they are doing better than Xbox. It sucks bad that people lose their jobs but let’s not pretend it’s an Xbox exclusive problem. Ubisoft held layoffs too

  • MahagonyWell
    MahagonyWell (@MahagonyWell) reported

    @quanzBAYBAY And the little ******** casuals are the problem, they don't complain, they don't have standards, they will support whatever dogshit vomit all big companies feed them. Just like 2k games, or Ubisoft, or EA. They'll support companies no matter what flavour of **** they are fed.

  • _IScrimI_
    primescrim. (@_IScrimI_) reported

    The FPS this season is terrible man, it says i average 354 in the benchmark but go from 320 dip down to 180 constantly. Fix the fps @Ubisoft @Rainbow6Game

  • kai_xbt
    Kai (@kai_xbt) reported

    Asmongold explains why the biggest game studios became too big to succeed "These big studios, Blizzard, Ubisoft, EA, Activision, they didn't become too big to fail. They became too big to succeed. They're so big they can't move, pivot, or be agile enough to respond to what players actually want." "Think about it, if Diablo had 600, 700 people working on it, how long does it take to get a consensus on anything? Seven layers of administration, console compatibility, red tape. They make a decision and it takes five years to ship. In five years the entire gaming landscape is completely different." "It's like turning a ship. In a small Viking longboat you could've easily turned away from the iceberg, but the Titanic can't turn that fast. That's the world we're in, and it's why you're seeing these small, sharp games like Vampire Survivors and Helldivers win while hundred million dollar live service games launch and nobody plays them."

  • zombielord168
    zombielord168 (@zombielord168) reported

    @Boogioh12 @Jorden1506 @ZehalZ Sure, I am making up the problem of not actually being able to own your game and them being able to revoke you access on their whim. Ubisoft literally turned off accounts that just didn’t play for a certain amount of time. Destiny 2 completely removed its original game and dlc.

  • ZeoTGT
    Zeo Gaming Nerd News 🙀 特にない (@ZeoTGT) reported

    @ZikadaPrime Yeah, epic is whats going on. But anyways how exactly would valve be broken up if for say it was monopoly? Its primary business is game distribution, which blizzard, epic, gog, Ubisoft and others all do as well. It has a few software (games) that Nintendo, Sony, and Xbox all dominate in that space. And a couple of hardware like a controller and tablet and soon to be PC but there are also dominate marker share players already in that market like Microsoft and Apple.