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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 52% Sign in (52%)
  • 24% Online Play (24%)
  • 20% Glitches (20%)
  • 3% Matchmaking (3%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Limoux Online Play 19 hours ago
San Luis Sign in 3 days ago
Guadalajara Sign in 5 days ago
Abbeville Glitches 8 days ago
Noisy-le-Grand Online Play 12 days ago
Toronto Sign in 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Robin87668217
    Robin (@Robin87668217) reported

    @EthicaNow Let’s not forget about Crunchyroll, that’s another service that Sony expects you to use for anime. They want the entire system to be a live service where they can charge you monthly for multiple things. Even individual studios like Rockstar and Ubisoft have services like these.

  • daedules
    Jack Daedules (@daedules) reported

    @mrbootybandit_ Usually some kind of pysicis bugs. Like you hit something and it decides to be an astronaut, or the dead body decides to dance across the floor. The scariest is the ubisoft face glitch

  • ViiiRed
    Alex Mallory (@ViiiRed) reported

    @_Deez_Games I think my main issue, how weird it sounds, are the many pirouettes Geralt is doing in combat. Why is he constantly doing a 360 when attacking?? Combat was never great, hope it's at least a bit better in remastered. Also, all the Ubisoft style question marks on the map, not a fan

  • SuperSonicx17
    Super Sonic x (@SuperSonicx17) reported

    @super8bitgamer @RaceCrossWorlds Maybe so but it isnt quite about what you or i want but rather whats getting them guaranteed money. Transformers would end up like Godzilla, which id dislike. MLP isnt as big on a global scale as it could be. As for Rayman and Crash? It depends on if Activision and Ubisoft

  • darthv72
    Steve Baker (@darthv72) reported

    @GTArajgaming @TYPOGRAPH1C @XBOX Ubisoft had licensing issues and were forced to revoke. As long as you have the disc, you can play it as much as you like. Even if they revoke the digital license. Forza horizon 4 has been pulled (digitally) due to licensing. I can still play it. you are overthinking it.

  • SammyDish
    Sam (@SammyDish) reported

    @Verx_R6 @Ubisoft @UbisoftSupport Reaching out to their support is pointless cos you'll get an automated response,l had similar issue and after submitting several complaints i got no helpful response,l eventually got aid from a support specialist known as FREDTECH01 on TELEGRAM

  • Amaze2174
    Amaze (@Amaze2174) reported

    @khaliltooshort It the game runs smoothly so what? Ubisoft charged $160 for a broken upscaled mess with Star Wars Outlaws. GTA6 runs at a native 1440p with no upscaling and seems to have a steady frame rate, I’m not seeing any issue

  • UnbendingArc
    UnbendingArc (@UnbendingArc) reported

    @WorkWombatman Any news on companies like Ubisoft not working? Got Black Flag with physical items last week with the hopes of making it digital to play on my Series S in the other room. Now I wish I just got the digital version.

  • EaAuditor
    EA-Auditor🔪🐀 (@EaAuditor) reported

    @sirKaosx If there is anyway you can help alert Ubisoft that the custom button mapping for controller is broken after the update that would be much appreciated. I can no longer use the bumper shooter button lay out and have toggle on to ads.

  • jeanmaillard76
    jean (@jeanmaillard76) reported

    @IGN now that they are independant they can make a title like that? what was the issue when they were with ubisoft?

  • SrJ20202
    JollyBalls (@SrJ20202) reported

    @Ubisoft @gamescom Your customer service and Ubisoft+ subscription service sucks so much *** it’s actually incredible

  • foreversausages
    TJ (@foreversausages) reported

    @MightyKeef Yes. **** Ubisoft. Utter ******* AIDS games that are broken.

  • n0nc0mposmentis
    XxTr3m3Ly 74m3 (@n0nc0mposmentis) reported

    Star Wars Outlaws had this problem but it's much worse here. I don't want anyone to speak. It's so ******* bad, it's feels so low effort and generic to almost be a satire of Ubisoft Open World Formula. Good god. Who wrote this **** ?

  • CaliKev83
    #1Republican (@CaliKev83) reported

    @TheDivisionGame @Ubisoft fix the game please. New update has broken the game and made it terrible to play. No sound. I will return when you release a fix. Missing blueprints and broken projects. I was looking forward to the update till I played it.

  • SlyWolf5
    The Derpiest of Derps (@SlyWolf5) reported

    Ubisoft asked for a video of the "Glitch". Which is simply they sold a bundle, that showed an item, now they are trying to charge for the item again because it apparently wasn't in the bundle (Even though it was shown) So I sent them the most sarcastic *** recording I could.

  • DrawnOutYT
    Drawn Out (@DrawnOutYT) reported

    @yourmadhah @Sup3s0nic @DreamsideFPS Lmao so what you’re saying is you want rockstar to follow Ubisoft, activision, PlayStation, Konami and bungie’s example? You are the problem lol.

  • AlexisNorton14
    Alexis14🌐 (@AlexisNorton14) reported

    @Rainbow6Game Get your **** together. 11 year old game and still haven’t gotten it right there are ALWAYS problems with this game it takes all the fun out of playing. Your fan base is going to drop. To many bugs, cheaters, graphics are ***. Ubisoft you’re embarrassing…

  • NatNivram
    Nat Nivram (@NatNivram) reported

    @PlayStationAsia Just tried to seek help with a PS Store purchase but was told to get help from Ubisoft even though all the transactions were through the PS Store. Just terrible issue ownership and servicing, even when I’m actively trying to give you money. Do better, Sony.

  • dragbug1
    David Phipps 🇺🇸⚔️ beep/bop/boop (@dragbug1) reported

    @seanaintsmart @jan_volad You seem to fail to understand the real issue. The issue is about ownership. Digital is fine, I like it better too, but per Ubisoft, and Sony, I do not own it. It's a digital license. I want ownership and I want to give it away or trade it or sell it. Get it yet?

  • Wuffle300
    TTVFrostwolf300 (@Wuffle300) reported

    Multiple celebrities pass away GTA 6 get a new trailer Xbox makes physical/digital keys for old and newgames. Sonic, Spyro and Crash are in FORTNITE Ubisoft fumbles the bag and sells a game without the game Lunar Eclipse happening tonight. All this with 4 days left of August

  • TheDarkside54
    𝐃𝐚𝐫𝐤𝐬𝐢𝐝𝐞 (@TheDarkside54) reported

    @matcu1357 @ThirteenJoests @TheBuildHubGG It's possible there just to ******* lazy to add it, add ubisoft connect login to sync progress problem solved

  • Alexxbru
    Alexxbru 🇦🇺 (@Alexxbru) reported

    I agree with the underlying argument about ownership, but blaming Rockstar for the entire digital shift makes no sense. The leaker wasn’t some heroic consumer activist. If the motive was personal profit and pumping crypto, then leaking GTA 6 and holding Rockstar hostage had **** all to do with protecting consumers. It just screws over millions of people who’ve waited years for the game. I want ownership protections too. If I buy a game, I don’t want it disappearing because a company shuts a server down. Give us offline modes, peer to peer, community servers or some proper preservation system when support ends. That is the consumer fight worth having. But physical media itself isn’t the whole issue. Music went from cassettes to CDs to Spotify. PC gaming moved heavily toward Steam and most modern PCs don’t even have disc drives. Cars barely have CD players anymore. Digital is convenient, which is why consumers adopted it too. That doesn’t mean every part of it is good. I miss proper collector’s editions. GTA V gave you actual physical **** worth keeping. If GTA 6 replaces that with expensive editions full of skins and in game currency, I’ll criticise that all day. Preorders deserve criticism too after years of Ubisoft, EA, Activision and broken launches. But saying Rockstar “made their bed” because the entertainment industry went digital is bizarre. Rockstar releasing discs isn’t suddenly going to reverse what Steam, Spotify, Xbox, PlayStation and everyone else have been doing for years. There’s also insane pressure on GTA 6. If Rockstar needs another delay to get it right, so be it. I’d rather wait than get another Cyberpunk or No Man’s Sky launch where we spend years waiting for the game to become what it should’ve been on day one. And realistically, the “no disc, no buy” crowd isn’t going to move GTA 6. It’ll eventually come to PC where most people will buy it digitally anyway. Fight for ownership, preservation and consumer rights. I’m completely with you there. But leaking GTA 6 and pretending Rockstar personally invented digital media? Wrong target. Wrong method imo... keen to see other peoples takes though!? Lemme know..

  • nugnug101
    nug (𒈬)⚔️ (@nugnug101) reported

    Almost every studio except EA, Ubisoft and naughtydog (except their work on Crash) are better than Rockstar dude Capcom is several tiers above these slop manufacturers

  • edkun197
    Ed (@edkun197) reported

    @fashionpixie_ @isatheshy Yep I still remember playing Naruto broken bond on 360, in which they (Ubisoft Montreal) completely skipped Ino. Tho understandably so lol.

  • SEAGamethetic
    South East Asia Game Aesthetic (@SEAGamethetic) reported

    @Doonishsan @XilliaMainis Yes, it was made by Ubisoft Singapore. When Skull and Bones was in development, the game filled with internal issues both from goverment and Ubisoft which made a lot of people in Ubisoft felt sour

  • PHNX_DAO
    PHNX DAO🔥 (@PHNX_DAO) reported

    Ubisoft didn’t forget to upload the game. They uploaded the folder where the game was supposed to be, then apparently released the folder as a live-service experience. (1)

  • TheGamerDad_GG
    The Gamer Dad (@TheGamerDad_GG) reported

    @Shpeshal_Nick BUT!!!! They do say licenses can change due to licensing issues in the future etc etc So, you would need the disc to play said game if a licensing changes. Example, Ubisoft puts their library available, but then decide to no longer support it in the future.

  • amirfirdausa
    AmirIsAwesome (@amirfirdausa) reported

    Dear @ForHonorGame @Ubisoft @UbisoftSupport please repair your game. Sound glitch is annoying

  • welpthisisum
    hgagsg (@welpthisisum) reported

    @TitaniumRolo Wow yet they won’t focus on the core issues of the game the CHEATERS ACROSS PC AND CONSOLE IS ridiculous yet they rather focus on lore of the game that doesn’t even have a Campaign mode UBISOFT genuinely does not care about the cheaters as long as they get money and a player base

  • WHITE_RABBIT732
    white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported

    @TheDivisionGame Man I know how my deaf grandmother really feels now day to day. How does a game that almost 3000 days old have these issues?. The laziness is beyond comprehension. Get to work and fix the problem already. Absolutely no excuse for this behaviour fu Ubisoft.