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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (78%)
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Online Play (13%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pontivy |
Sign in | |
 Alta |
Sign in | |
 Lanús |
Sign in | |
 Pärnu |
Online Play | |
 Embu |
Sign in | |
| Paris |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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AUSTINTHEAWESOM
(@awesometheausti) reported
@Calfatty @Jev @ModernWarzone Ubisoft is great devs,I hadn't have any problems with there games.
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Novah
(@RealNovah) reported
i really miss the plug-n-play console gaming days im so sick of always having tech issues, having to install 100+ GBs per game and updates, having to fine-tune a million settings and having so many different platforms like steam, epic uplay or whatever make gaming simple again
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Tyler
(@ttylerxc) reported
Got my email saying I was accepted for the beta but the game is not in my Ubisoft library for download, problem on my end or? @ACHES @PlayXDefiant
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Rickus
(@DevRickus) reported
@Ubisoft screwing the pooch here with XDefiant. Havent been able to get into a game since last night. Either an error or just cant find a game and then find one, wait and wait and wait and it never loads. Back to COD I guess.
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Jettson
(@JettsonMeng) reported
@UbisoftSupport @thisisstev Hi, I have the same issue, it was leveling up last night but today my gun and my personal level isn't going up. And my battle pass item not showing in my inventory. My platform is Ubisoft connect and my username is On2Choi4e
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izmirinlokmasi
(@u_zi35) reported
Hello Ubisoft, i can not login in my Ubisoft Account. I lost my Authenticator Code and can not reset. Can please help me? Check DM
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ɴᴇᴏɴ ɴɪɢʜᴛʀɪᴅᴇʀ🌴
(@NeonNightglow) reported
If Ubisoft works out the server issues and adjusts battle pass xp gains...I think XDefiant could be a pretty good competitor to Call of Duty.
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jimmyconway
(@jimmyco29253992) reported
@PlayXDefiant @UbisoftSupport @Ubisoft it’s all over reddit people have trouble redeeming their codes!!!!!!!
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Dee-Groove
(@roberson_dee) reported
@UbisoftSupport Ive tried all 3 regions I'm located in Denver I don't get an error message I get a hefty wait time, never get connected to a match.. I must make three attempts to get connected to the Ubisoft servers, after the third message of wildlands service unavailable I get in the servers
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izmirinlokmasi
(@u_zi35) reported
@UbisoftSupport Hello Ubisoft, i can not login in my Ubisoft Account. I lost my Authenticator Code and can not reset. Can please help me? Check DM
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144 ⚔️
(@EsoterikGaming) reported
@SterlingJH I hope so too, I feel controller FPS needs something new or refreshing, and this could be the answer. but I competed in Rainbow Six Siege and playing on private Ubisoft servers are a nightmare as well. Lets not even talk about ranked. Time to find a match, Desync, lag switch etc
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🌊
(@Envcre) reported
@PlayXDefiant This beta is by far the worst I've played in years. 3 days of permanent server problems and no wonder with proxy server. It is better to prevent the release of XDefiant. Ubisoft I LO VE YOU 🔥 
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Brian Gavin
(@BrianGavinGames) reported
@Jax44679413 @saltyy_savage @XDefiant_FR It came to my email a few minutes after I claimed the drop. Do you have your Ubisoft and Twitch accounts linked? I think that’s a requirement if I remember correctly. I’ve seen others complain about delays in getting their code so it could also just be an issue they’re having
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Pyroclutch
(@Pyroclutch) reported
sad to see @ubisoft having such a brilliant game with @PlayXDefiant but then they cant seem to fix the Echo error or foxtrot been trying to test out the beta for the past hour and i keep getting the same error over and over and over
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Kyndrome
(@ItzOKaymon) reported
Booted up @PlayXDefiant just to sit at the login screen for 30mins. Thanks @Ubisoft what content. -_-
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SilverHawk
(@HDSilverHawk) reported
@marcosdiboa @PlayXDefiant It's because Ubisoft always has a connectivity issue. I had to go through hell to fix my problems with Riders Republic, port here firewall there and other stuff.
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NTaL
(@_NatWally) reported
@PlayXDefiant @Ubisoft was hyped to get a beta code to be able to play, but all day i have tried everything to find a lobby, reset router, flush dns, reinstall game, nothing works just says searching for 11 more players, is it an UK thing, im not the only one with this issue
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Peesi
(@franz_waldemar) reported
@UbisoftSupport Peesi7987 is my ubisoft name. I gind 2 matches without crossplay but i habe problems Witz equipment and Level. Maybe i open ak47 to Level 2. I make the settings after a Match is IT on Level 1. Account Level is Stuck by 4. I have no progress. Thank you
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Cuban
(@Cuban370z) reported
@Parasite Thats always been a Ubisoft “issue” (Division, Ghost Recon, etc) sometimes just feels a little funny. But, still not the worst.
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Weird Potato
(@LeWeirdPotato) reported
@ProRebornYT I mean, Ubisoft is NO better than Wctivision when it comes to SA. They regularly transfer “problem employees” to different studios where they can be kept on a shorter leash without being actually punished.
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Miggy Smalls
(@MigsDZN) reported
@Frozone If you put in a code to download, it should be in ubisoft connect (that was my issue, I didn’t get an email but it was in my launcher)
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Hangman
(@HangmanDMDL) reported
@PixelsofMark I downloaded the patch on ubisoft, but the game is giving me error code 'VICTOR-01' saying my game isn't the same version Is that supposed to be happening, or the updated servers live right now?
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hibari 𒌐
(@triggysong) reported
@Ubisoft fix yo servers
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Bugra Kamisoglu
(@BugraKamisoglu) reported
@PlayXDefiant Pla fix it we cant download ubisoft
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Hangman
(@HangmanDMDL) reported
@PixelsofMark Hey I downloaded the patch on ubisoft, but the game is giving me error code 'VICTOR-01' saying my game isn't the same version Is that supposed to be happening, or the updated servers live right now?
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Tim Trudelini
(@TTrudelini) reported
@Ubisoft Attempting to play the XDefiant Beta, but I keep getting an “Echo-02” error.
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Nikki R
(@NikkiR52702853) reported
@PlayXDefiant hello ubisoft i am having errors still with the game i have the game and used my code and im getting the ECHO-2 error is there anything i can do?
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🌊
(@Envcre) reported
@PlayXDefiant This beta is by far the worst I've played in years. 3 days of permanent server problems and no wonder with proxy server. It is better to prevent the release of XDefiant. Ubisoft I LO VE YOU 🔥
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N3JC
(@n4c3_D) reported
@TheGodlyNoob connection problems cuz ubisoft connect is ***
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Magnus (マグナス)
(@MagnusSmith12) reported
@BeastModeBrit Ubisoft has games in game pass but that's not the same as this separate subscription service I thought you meant like EA Play is included in Game Pass Ultimate