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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (57%)
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Online Play (26%)
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Game Crash (9%)
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Matchmaking (3%)
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Glitches (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Monterrey |
Sign in | |
 Adelaide |
Game Crash | |
 Schwedt (Oder) |
Sign in | |
| Canberra |
Sign in | |
| Leverkusen |
Sign in | |
 Béziers |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Matteo 🇺🇸🇹🇼🇭🇰🕹🎮
(@TomOfSteel) reported
@LegacyKillaHD I haven’t played Valhalla yet but my main problem with Ubisoft open world games is while the world is huge and full of stuff, it feels like a chores list.
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cheesy sanchez
(@HighImmr) reported
from
Ogdensburg, New York
It's incredible that 2 big name billion dollar gaming corporations can have such horrendous customer and game tech service departments. I grew up playing all the popular title games you @ATVIAssist and you @Ubisoft have created and released. I loved all the Call of Dutys and AC's
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JakobV2
(@CopprV2) reported
@UbisoftSupport you cannot blame this on our hardware everyone I know playing ranked had their game crash at exactly the same time, sort your **** out ubisoft
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Skyler Carr
(@PnF_Jeez) reported
@Ubisoft @realUNOgame It would be nice if my game actually worked. Are you ever gonna fix it. Havent been able to play since i got my series x
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Dan Dalessandro
(@DanDalessandro4) reported
@EpicGames @Ubisoft Fix my Ubisoft linking issue and I will
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Fuzzi Choomba
(@FuzziChoomba) reported
@PnF_Jeez @Ubisoft @realUNOgame I didn’t have the issue on the Xbox One X only my Series X. Which I tried turning off HDR and all kinds of other options
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Jakob
(@zCoppr) reported
@Luvvlol it's hilarious ubisoft support are trying to blame it on our hardware when everyone I know who plays pc is constantly having their game crash 😭
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Jack
(@NiloGG) reported
Ubisoft - "We will be resolving the issue of smurf accounts in siege by banning people with them" Meanwhile me and @NahteR6 up against 5 smurfs
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Aethyr | 🐺🌕WEREWOLF MONTH🌕🐺
(@AethyrUlf) reported
@AgentBJ09 I've got no problem with Ubisoft titles, but this one rubbed me up the wrong way. I don't like the plasticky art style, and the game CONSTANTLY tries to have this wacky humor that ends up being, for me at least, incredibly irritating.
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Reaper
(@King_Zeus9) reported
@Ubisoft please fix UNO already, tired of spending money on DLCs and cant even play the game!
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Daniel | AngMoh.
(@ThatAngMoh) reported
@CresLaura @Ubisoft @ti3lla has no issue with me playing finka 👀
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Issei
(@Crystaldream_) reported
@Ubisoft @realUNOgame The game since the update is unplayable on Xbox One, is Always crashing at the main menu! Please fix
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Fuzzi Choomba
(@FuzziChoomba) reported
@Benlambx @Ubisoft @realUNOgame I’m on Xbox and if I log into another account then start it up it doesn’t crash. Granted I’m not going to do that when I want to play Uno. Would rather just not play
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Joel Tooke
(@anakinjmt) reported
@jeremylambert88 I couldn't get it to work until I downloaded the Ubisoft program as well. Not sure if that's your issue
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poppedperc
(@fearperc) reported
@BlessedBat1 Canceled on the second round @Ubisoft FIX YOUR GAME IDIOTS THE GAME GETS WORSE AND WORSE AFTER EACH PATCH
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Ralindor: The Everlasting
(@kalbalkis) reported
@mordhaugame The first reply we here in a while, only caring for their servers and not ingame problems. May as well call em Ubisoft 2
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Epiphxny
(@EpiphxnyG) reported
@Ubisoft not a chance theres a way to crash everyones game so the game just ends yall need to fix this
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Wigami ✨
(@heywigami) reported
@assassinscreed Another problem. Rang 6 in village not possible. Upgraded everything and nothing happens and my progress bar is all green. Please note that too and have a look too. So no idea.. Would be sad if trophy is not possible #ubisoft #acvalhalla
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Skyler Carr
(@PnF_Jeez) reported
@Ubisoft fix your game. Uno is literally unplayable on my series x. Crashes at the main menu everytime. Or at least acknowledge you dont know whats causing the problem
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Skyler Carr
(@PnF_Jeez) reported
@FuzziChoomba @Ubisoft @realUNOgame My other 2 buddies dont have this issues on their series x which is also weird.
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We Out✌️
(@thissomebul) reported
@assassinscreed @Ubisoft @Official_AIAS But can y’all fix the bugs, npcs still calling male eivor a girl and now the mouths stop moving in cut scenes
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Joe
(@Real_Joe_Adel) reported
@UbisoftConnect plz fix forget of automatically login bug ubisoft connect every 3 start up of windows need to login username and password even i checked automatically login option.
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Valo
(@ValoXP_) reported
Nearing 3 months since release and I'm still waiting on @Ubisoft to fix The Demon Odor at the Tithe quest in @assassinscreed. Moving the location of one box and a few jars must be extremely complex 🙄
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killa
(@Killa_R6S) reported
The fact that people have to cheat in UNRANKED is baffling. @UbisoftSupport @Ubisoft when is the cheating problem going to be fixed????
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Justin
(@xJustReichertx) reported
@Tanmay_Cool_ I think games should always be as long as they need to be. Doesn't matter if its 8 or 40 hours. The quality is what matters. Thats a problem for a lot of longer games especially ones from Ubisoft
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Steven Romero
(@STrikeboi99) reported
hey @Ubisoft and @UbisoftSupport can you guys fix your browser for the game cause ive been trying to launch immortal fenyx rising and when i launch the game i see the logo but not the game
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me
(@GlasscatWitch) reported
@PlayStation werewolves within is still being sold in your store, the game has been somewhat broken since your pre PS5 update.there are many people both playing and purchasing this game still but ubisoft isn’t listening to users,please ask them to fix it.
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GGX Razorz on yt
(@GGX_RazorzYT) reported
@shbzz The fact the mfs said "an ubisoft connect listing error" not just a is more annoying
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Batl 🇨🇦
(@BatlR6) reported
Ubisoft fix your game. This is unacceptable
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rogerio
(@rogerio27281787) reported
@Dhoster_Deer @TicklerToe @UbisoftSupport Ubisoft has to fix the shooting bug in the head, it was playing just now and the other players were using it, you unload the gun on the guy's head and the guy doesn't die, they still laugh at us. Bug on xbox one.