Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (63%)
• Online Play (18%)
• Glitches (8%)
• Game Crash (8%)
• Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Oelde	Sign in	4 days ago
Buxton	Game Crash	5 days ago
New Delhi	Sign in	6 days ago
Sydney	Sign in	6 days ago
Delhi	Matchmaking	7 days ago
Mittweida	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carmen Luv (@carcarissohot) reported 2 minutes ago

  UBISOFT PLEASE FIX IT! EVEN IF ITS THE LAST DF UPDATE

• 
  ghost (@Ghostwriter260) reported 3 minutes ago from Ibbenbüren, North Rhine-Westphalia

  @Ryangofett_2490 @deathstarweapon But that's not the ubisoft developer problem either, which looks completely different with them

• 
  Avenastiva (@Avenastiva) reported 5 minutes ago

  @ItsCsteph @highfivelol @Vikkstar123 It's mostly live service slop that you're talking about, most other AAA games (aside from Ubisoft) have been incredible.

• 
  Spencer K (@SpenkerC) reported 8 minutes ago

  @LifeisaGameMag @KahliefAdams And both were pretty solid lol For AA/AAA, I have been disappointed by MLB The Show 26 this year But most sports games are copy and paste glitch fests on launch Madden/2K/etc.. COD & Ubisoft have been bad quality for years imo. But what else???

• 
  Simon Goldenstein 🇮🇱🎗🇫🇷 (@SimonGolde14312) reported 11 minutes ago

  @ManwithoutF @StarWarsOutlaws Ubisoft is ill-managed by a family of dumb frenchmen called Guillemot. The son of the founder is supposed to fix the company but everyone is laughing at this loser who has neither experience, nor talent ...

• 
  Hanzo (@YourAkhiNeo) reported 11 minutes ago

  @Will777JP @kidsmoove @GriftGod_ ***** what? Ubisoft fix their problems with the release of dlc in few months after the release of the main game. Now drop some respect on CD devs, these guys are doing things that other dev's in gaming industry don't even want.

• 
  Skullking266 (@ZachCanis) reported 12 minutes ago

  @SpIinterCaI They are completely different examples And Ubisoft has games that are the same but some are indeed different Your problem is you are speaking too generic across too many games that your statement has no meaning Unfollowed

• 
  ChaosSingularity (@KaosSingularity) reported 12 minutes ago

  @Herpderp123123 @xShephardx You guys are so disingenuous. This game suffer from the exact same issues as all Ubisoft open world games. If this was a Ubisoft title you’d be calling it slop. You lying hypocrites.

• 
  entwinedspace7 (@entwinedsp71971) reported 14 minutes ago

  @JV_e_jogos That's the problem you want an in game guide. Just play or go play EA or Ubisoft games that have markers everywhere and have zero puzzles that require critical thinking.

• 
  snowdreike (@snowdreike) reported 15 minutes ago

  Hey @Ubisoft It's almost 10 years since the last released proper @Trackmania game (that wasn't a live service game that is*) Trackmania² Lagoon. Still nothing to announce for the future of this licence ?

• 
  Cody (@Coadylicious_) reported 15 minutes ago

  @AnchormanV2 Take out call of duty, fortnite crew, ubisoft classics and cloud and drop it to 20-22$. You cant gut the service to much without it losing its appeal.

• 
  In_Development🛸☄️🪐 (@Charbo_YT) reported 16 minutes ago

  @Ubisoft @UbisoftSupport Goobisoft. Please for the love of all things holy fix your Godforsaken servers on siege. Putting a casual player in games with plats, diamond, emeralds and champs, back to back to back, constantly going offline with a stable internet connection. Etc.

• 
  dxmz. (@D_omz01) reported 21 minutes ago

  Also theres a error where it says “Ubisoft Connect has detected an unrecoverable error and must shut down”

• 
  Bert (@Demonking8860) reported 33 minutes ago

  @RavenMentore I agree the main issue with The Assassin Freed franchise is, Ubisoft constantly goes from character to character without giving the past characters a send-off or any information on what happened to them after their game.

• 
  Dylan Anderson (@DillyDyl04) reported 33 minutes ago

  @Ubisoft Why don’t we fix siege matchmaking and not dumb **** like that? It’s unreal how long this game has been out and it’s still dogshit

• 
  Roli (@GamingNaRoli) reported 35 minutes ago

  @UbisoftSupport It's really frustrating guys, I have multiple Ubisoft games on my handhelds, everytime I'm asked to login and my account is suspended. I am not able to play anything Ubisoft anymore. This is not helpful.

• 
  Axiom (@DAxiom5) reported 35 minutes ago

  Just like someone said, I really wonder about Japanese's stance is to Right To Repair. Will you throw away 100s of PS1 games because suddenly it's broken and Sony won't fix it? Also, cases like The Crew? Where you paid the full price, only for Ubisoft to pull the plug one day?

• 
  pittepatpirat (@PittePatPat) reported 36 minutes ago

  @Ubisoft I bought the Season Pass and the monthly thing but it didnt get unlocked.. On Reddit more people have this issue. I made an Support Ticket like 24hrs ago too. Please fix this

• 
  Terry Henley (@_Terry_Henley_) reported 37 minutes ago

  @Dexerto Get rid of all the low quality **** games. I don’t think it’s too expensive when you get EAplay and Ubisoft included in the deal. It’s just filled with absolute **** and that makes it look over priced. You wouldn’t want a tray of egg when 70% are worthless and broken.

• 
  Assin no Varg (@VargNo) reported 39 minutes ago

  @BrightShieldSol @skittybitty_yt The issue with TOTK is that it sells less than BOTW current pace. As someone who likes but not love BOTW, TOTK was such a step back. Not sure why they thought Zelda fans would love Minecraft + Ubisoft Frankstein for some reason.

• 
  Xylus (@Xylus19) reported 40 minutes ago

  @HatedDesign @HighNGamingNews @DestinLegarie I doubt cod is breaking gp. The issue is less players in cod because they've been bad. Not more people playing without buying.. Not that anyone plays for "free" everyone pays. The bundled subscriptions are the problem. Riot, fortnite, ea, ubisoft.. They cost the money.

• 
  AntonioTheGamer (@TonyOfHyrule) reported 43 minutes ago

  @JezCorden Yes! But it wouldn't be the right choice....I would remove all third-party games and create a service exclusively with first-party Xbox games! No EA, Ubisoft, GTA, Crew, etc., and get a subscription dedicated only to the cloud.

• 
  Miyeontastic (@KotoneJiyeon) reported 51 minutes ago

  @SynthPotato it was a buggy fuckfest on day 1, only after a week of patches it became a decent game I thought gamers hated the whole "fix the game post-launch" philosophy from ubisoft and other studios but suddenly we don't care when it's something to fit our agenda

• 
  john (@j2001mj2001m) reported 52 minutes ago

  @darkdeath174 @JezCorden Problem is that was the idea to start with, that now just Amazon gaming offering cloud for there own games or Ubisoft doing the same thing for ubisoft plus cloud For there own games or gamed they own the cloud rights to and so on i.e. It was Amazon GeForce now it now just amazon gaming cloud network for here own games, nothing more

• 
  Rowan Kyle (@KyleRowan11331) reported 56 minutes ago

  @hard8_times I am tired of broken Windows and its broken-*** updates. Multiple launchers that forget your login even if you want to play single-player game (RGL and Ubisoft Connect say hello). No retail, where games are even more cheaper. No safe multiplayer in old games (Old CoD games)

• 
  Jack (@Smurfgotbeat) reported 56 minutes ago

  @KJP_Plays @CohhCarnage I agree and disagree. He's not wrong in some aspect but in comparison the devs are listening and aware of problems and fixing them a lot quicker than what Ubisoft would actually do with their own game.

• 
  Across 3 Horizons (@Across3Horizons) reported 58 minutes ago

  @8o_pt Agreed 👍 currently they only have a way to sign in using Ubisoft, Apple or Facebook

• 
  RGB (@RGamerB_) reported 1 hour ago

  @NintyPrime Shadows does nothing extra or special (besides RT on PS5/XSX) vs Origins, Odyssey and Valhalla on PS4/Xbox One - all 3 were released on PS4 years before Switch 2 existed, and they hold up to what Shadows looks like on Switch 2, insanely well I might add. Ubisoft funds problem.

• 
  Orion Warren (@OWarren49999) reported 1 hour ago

  @BraidzMCau @HARDHEAD7WD @BrokenGamezHDR_ I ******* hate modern Ubisoft games. They're **** and the problem isn't the tutorials or the hand holding, it's that it's just brain rotting, "climb tower and do the same 3 things around it" for 60 hours. That's why they're so bad now.

• 
  DanX (@X64611488X) reported 1 hour ago

  Hi @UbisoftSupport @Ubisoft @UbisoftLatam, my case #25821051 has been 'In Progress' since March 30th with no resolution. I'm unable to make purchases in the Mexico store (Error Sigma 4) despite having 2FA and correct billing info. Can you help me speed this up? 🇲🇽