Ubisoft Connect

Is Ubisoft Connect down?

Some problems detected

Users are reporting problems related to: sign in, online play and game crash.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 03/25/2026 16:55

March 25: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (59%)

    Sign in (59%)

  2. Online Play (22%)

    Online Play (22%)

  3. Game Crash (9%)

    Game Crash (9%)

  4. Glitches (8%)

    Glitches (8%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyFrankfurt am Main Sign in
FinlandHelsinki Sign in
FranceSaint-Nazaire Online Play
GermanyKatzweiler Sign in
FranceFreyming-Merlebach Glitches
United StatesPrescott Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • CaliTheSloth CaliTheSloth (@CaliTheSloth) reported

    @TheBlightDoctor @MuchWhittering @assassinscreed the problem is that ubisoft lets people chose their character even though only one is canon

  • Howuf Howuf (@Howuf) reported from Caguas Zona Urbana, Caguas Municipio

    @reggie_lee1 Ubisoft support is the worst. I had to deal with them for R6: Siege for a purchase that wasn’t showing and they strung me alone for 3 weeks and never resolved my issue. In the end I sort of fixed it myself. But lost a few credits in the process.

  • MnemonicSyntax MnemonicSyntax (@MnemonicSyntax) reported

    @TheProjectCreed @senile_old_coot @kulpreetvirdi My implication of "bold" could be taken as either Ubisoft flat out naming Kass as the canon character, or making her the only character. Either way would solve a lot of issues with this.

  • RPain94 ラファ (@RPain94) reported

    Hi @Ubisoft ! AC Valhalla is having a lot of problems, apart from some bugs in main missions, it also brings out game in the middle of the game. Please fix it asap 🙏🏻

  • ThePorterMG MattGolding (@ThePorterMG) reported

    @BertramHein @TheDivisionGame Reported this many times with Ubisoft and constantly get replies with them suggesting the issue is my PC

  • TheMontyR6 ⚪️ Brayden ⚪️ (@TheMontyR6) reported

    @imad19koko @Rainbow6Game It definitely is, but ubisoft can’t do anything unless they either make it native mnk or if they find a way to partner with Sony/Microsoft to solve the issue.

  • CCTabet Christopher Chiu-Tabet (@CCTabet) reported

    2) It's wild given Ubisoft's problems (which led to Alexios being playable) that this promo is so unabashed about having the female versions of their last two heroes be front and centre - not saying it's a step forward, but wow.

  • voteDC Gary Jones (@voteDC) reported

    Ubisoft: People think we're horrible abusers. Shall we correct our work environment to fix that or...Kasandra and Vass?

  • misanthrope2220 Jimmy Smith (@misanthrope2220) reported

    @assassinscreed @Ubisoft We can't traverse the map without random teleportation and crashes and you're already trying to stuff more purchases down our throats. Good luck selling the next round of sucker passes for a broken game you don't care to fix.

  • SithLord42 Dark Lord (@SithLord42) reported

    @JacobDBader @AFMichel @Rainbow6Game I agree it is a Sony and Microsoft issue. However since it is, remove the “REPORT FOR CHEATING” button since Ubi cant or better yet wont do **** about it. Also considering it all it is still a Ubisoft issue because you can ban accounts from your servers not all of Console severs

  • warpedzombie Nunya Bizness (@warpedzombie) reported

    @Ubisoft How do you justify selling @realUNOgame on @Xbox when you know its been broken for like a year? This is just pure theft and greed.

  • hildymac Laura 🇦🇲 (@hildymac) reported

    @grantsales I had so much fun and I’m so mad that Ubisoft won’t fix it for the damn PS5. I really loved the WWI mission with Jacob’s granddaughter, too.

  • achelseafan10 Achelseafan10 (@achelseafan10) reported

    @khan_shakirrr @fredgregory53 @PlayStation Oh sorry couldn't be of much help, hope you get this issue sorted by ubisoft

  • MajorMisato 𝓶𝓲𝓼𝓪𝓽𝓸 (@MajorMisato) reported

    @EK1GamingTV @TheDivisionGame We've come to accept this from an Ubisoft studio. Abandon a love service game at the drop of a hat.

  • louanfontenele Louan Fontenele 🇧🇷 (@louanfontenele) reported

    @assassinscreed It's amazing that there are people who pay to be cheated. That's why companies like EA, Ubisoft, and others, never provide a good service, because they will always have Fanboys to feed their ego, especially with money.

  • KoenzNL Koenz (@KoenzNL) reported

    @Marchellito @Ubisoft Nando already helped me as far as they could, the problem lies with Ubisoft🧐 Nonetheless, unfortunate that COTD didn't work. However, I respect them for thinking about me : no koenz = no cotd today😜

  • wingwongwang420 whatsapp ricky (@wingwongwang420) reported

    @Ubisoft fix uno *******

  • BarmanPIL Sondre (@BarmanPIL) reported

    love buying games from @ubisoft and they crash on me. pls fix this

  • MilaughnE moomoo (@MilaughnE) reported

    @GabbieKenzie @Rainbow6Game That’s not a Ubisoft problem it’s a Microsoft and Sony problem they can’t do anything about that

  • MFN_Gamer M. Faz Nizam (@MFN_Gamer) reported

    @Sarib1120 I've got alot, Alot of questions and problems. But I'd prefer to play actual gods of War rather than playing its ubisoft knock off. Assassin creed dead.

  • BouncingDeadCat cleanNFT.org (@BouncingDeadCat) reported

    @Pronoia10 @Ubisoft @TempleWallet I have no problem with Temple wallet and I use it multiple times daily. One area for improvement would be more robust node cluster. If people want to help, they can either implement their own nodes to decompress or help fund Temple node expansion.

  • AuthorShaunHolt Shaun Holt (@AuthorShaunHolt) reported

    @killerstk35 and instead of fixing these problems, Ubisoft is going the other direction. More online play, more microtransactions, more subscription required play, and likely more glitches. They just want money but don't offer a quality product, unless maybe if you pay a fortune to download

  • utkarsh_m1shra Utkarsh (FOHMO4, FOHMO4) (@utkarsh_m1shra) reported

    @roohchill Well, the metamask thing was opposed by many discord users because of current environmental problems crypto causes. (From a coindesk article). So this is mostly straightforward, the Ubisoft thing ties into Ubisoft as a company (and tbh most big game devs) are treating their IPs

  • budgiesmuggle45 budgiesmuggler45 (@budgiesmuggle45) reported

    @Ubisoft @Ubisoft_UK @FarCrygame .. i had to reinstall the game and now i'm back to crashing at the level loading up. What a ******* disaster of a release and apparently you don't think anything is wrong with it an dhaven't put a fix out. Or you're too cheap to bother. ****.

  • sMjNotFound sMj 🇮🇷 (@sMjNotFound) reported

    @Ubisoft FIX YOUR GAME GOD DAMN IT!

  • Balduuuin Balduin (@Balduuuin) reported

    @Rainbow6Game Facing the smurfing Problem: Could it be possible to connect a amüsiert to a Main: - Uplay acc. get an Option: "yes, i am a second Account, here is My main: [insert]" -"insert" gets an email to verify If one acc. gets banned, all acc. are getting banned.

  • FreebeSoldier FreebeSoldier (@FreebeSoldier) reported

    @Rainbow6Game Fix your Servers ?!?!?! Imagine being one of the biggest gamedeveloper in the world and still have the worst servers Loseing games cause of your faults LETS GOOO SO INSANE Great work @UbisoftDE @Ubisoft

  • 3xhumed Exhumed (@3xhumed) reported

    @TheDivisionGame "Live Service Game" Ubisoft in a Nutshell

  • David__Jetta David Jetta 🇨🇦🏳️‍🌈🇨🇦 (@David__Jetta) reported

    @ad_sadek @NextGenPlayer No they can, their terms of service for the digits still put Ubisoft as the owner

  • baundiesel baun🎅 (@baundiesel) reported

    @Agent_Mab @assassinscreed Nope, not doing it, expectations low with hopes to be surprised. Forever. Ubisoft has broken me. lol