Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Game Crash (3%)
• Matchmaking (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Bey	Game Crash	55 minutes ago
Paris	Sign in	56 minutes ago
Châlons-en-Champagne	Sign in	57 minutes ago
São Paulo	Sign in	2 days ago
Carpentras	Online Play	2 days ago
Bègles	Online Play	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Goal Digger⚽ (@Goal_Digger19) reported 4 minutes ago

  @abishekdas73 Exactly, I know some games have some elements that maybe don't fit but this legit goes with the storyline, idk what issue these idiots are having, this is not Ubisoft😵‍💫

• 
  Nomad (@AltF4Slushy) reported 5 minutes ago

  @Rainbow6Game Thanks @Ubisoft @UbisoftSupport Your game crashed AGAIN, now i got a ban on ranked. Why do we get punished for your servers not working

• 
  Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported 7 minutes ago

  @Romudeth With this, and Ubisoft and others that I now already forget, it really does feel like we could see a crash sometime soon. Don't think we'll ever get to 1983 levels any more, but it really feels something is coming.

• 
  eli (@eli_cole11) reported 8 minutes ago

  @DjevnR6 @ScareyR6s @Ubisoft keeps making my entire pc crash

• 
  Jessien (@Jessienr6) reported 8 minutes ago

  @lurkrr6 System is really fine, it makes it more sweaty and harder to get champ. But the real problem is here ubisoft thinking its a good idea when theres literally cheaters everywhere. If i play against a full dma stack its literally impossible to hit champ this season.

• 
  Fae (@faeatthemezz) reported 10 minutes ago

  I remember wondering wtf they were doing when they just kept adding stuff to the subscription and raising the price. Not only did they go hard on the unsustainable model of trying to push everyone to use xCloud because they wanted it to act as a demo service, I don't think anyone was asking for them to add EA Play...and all characters unlocked for Riot games...and Ubisoft titles...and so on and so forth if it meant raising the price.

• 
  Garcia (@parafalrj) reported 11 minutes ago

  @Maverick__CW @TheDivisionGame Is this kill and damage dealt count bugged? It doesn't seem like there are more than 100 enemies in the match. And many times I see -1920M. I even thought about asking Ubisoft support, but I get an error when trying to submit a ticket.

• 
  Cyber1000 沙威刃 (@Cyberpt1000) reported 13 minutes ago

  @Save_Zawarudo21 Sony needs to fire all these stupid execs who completely fail at their jobs, pushing **** agendas, pushing live service focus. People never asked for any of that thats exactly the path that sent ubisoft into the abyss

• 
  VI Hero 🇻🇮 (@ViHero340) reported 14 minutes ago

  @rotflolmaomgeez @Gaming_bo3gg Once again bro you are truly acting like this game was the standards that was going to save Ubisoft when it's not You be solved needed multiple games to fix their issues and this game was not part of that case when it was. If it was a success or not it was not going to save

• 
  DoYou K Now The Brokeboi Insider (@wllmlew) reported 17 minutes ago

  @hoturn_ @titblister @Jamessmokeeee except a portal can't be played "everywhere". it's got to have wifi. and it's "cheaper" because it can't do half of what any other pc handheld can do. Portal can Remote Play from PS console Stream games (PS Plus Premium required, most expensive tier of the service) handheld pc can Remote play xbox console stream xbox games play games NATIVELY play steam games play GoG games play Epic Game Store Games play Ubisoft Connect games Play BattleNet games Play EA Play games do emulation

• 
  Kaizer Yousuf Hossain (@KaizerNYC) reported 21 minutes ago

  @finalfantasyvii I hated how in Rebirth, synergy gets tied to limit breaks. I don't wanna have to rely on using synergy to build and use limit breaks. The limit break system was perfect in Intergrade. The skill system and folios sucked *** in Rebirth, too. I'll be pissed off if the skill system still sucks in Revelation. NPCs talked too slow in Rebirth. That needs to be fixed. The Ubisoft style in Rebirth needs to go back to how it was in Remake. Bloat needs to be dialed back. Game needs to feel tighter and less flighty. I miss how when you go behind enemies, you stagger them more easily. Bring that back. Bring Remake's Punisher Mode back. Make the attack vibrations more in line with how they were in Remake. Rebirth lessens them for some reason. Riding chocobos was too stiff. Movement needs major work. Give us an option to use Red XIII's grittier adult voice over his kid voice during non-main story parts of the game. Make the interactive elements in the worlds like the mushrooms you hop on in gongaga less awkward and polish them so they feel more enjoyable. Make the UI more polished like Remake. Rebirth's Interface had superfluous elements that were redundant. If these issues don't get fixed, I'm probably gonna skip out on buying this one, tbh. I absolutely LOVED remake. Probably my top 10 fav games of all time, and I've been gaming since the 90's. Rebirth is the game that disappointed me the most in my entirely life, though, and I absolutely hated it. Please, Square Enix, for the love of god, don't make this game a Rebirth clone.

• 
  SUCHAR SHARMA (@SucharSharma) reported 23 minutes ago

  @gerulis20 There are multiple options, you have epic, ea, ubisoft, gog and you can make your own. You are not hardware locked like consoles or phones. You have infinite options, they may not be good options but that is not steam's problem.

• 
  Lunatic (@rude_vega) reported 24 minutes ago

  @GlitchTwitched2 At least Crash and Spyro had some acknowledgment from their companies. Rayman, despite being received well when Origins was released, they never capitalized on that. Ubisoft cut him off to improve on Legends.

• 
  Sam (@dudesamm) reported 25 minutes ago

  @_Retro_Metro @_Tom_Henderson_ Shareholders are not the issue in the very very vast majority of cases, it's the management actually running the company. In this case, you should be blaming the Guillemot family that has been sabotaging Ubisoft for over a decade to avoid losing control of the company.

• 
  Ryan (@GamblinMan910) reported 28 minutes ago

  @Ubisoft fix your piece of **** game. So many bugs and glitches and I play ******* **** *** Casino 75% of the time. That’s no exaggeration, fix it *******.

• 
  The Tunnel King (@TheTunnelKing) reported 29 minutes ago

  Correct. Ubisoft Developers Are Typically Very Passionate About Their Work And Are Capable Of Making Great And Unique Games. The Problem With Ubisoft Isn’t In It’s Developers, Art Teams, Or Coders Because Those People Are Provably Competent And Passionate About What They Do. The Issue That Has Been Plaguing Ubisoft For So Long Has Been The Greedy Corporate Suits At The Top. Focusing On Short-Term Profits And Smothering The Developers Creative Talents So They Only Work On The Next Far Cry Or Assassins Creed Is What Is Harming The Company. That’s Why So Many Ubisoft Alumni Have Left To Create Great Games Like Stray, Dispatch, Clair Obscur: Expedition 33, Journey To The Savage Planet, Ancestors: The Humankind And Many More To Prove Repeatdly That Ubisoft Is Very Competent And Talented, But The Men In Charge Have Essentially Forbidden Creativity And Passion.

• 
  Panik188 (@panik1881) reported 32 minutes ago

  @G_a_l_v_a @oliver_drk And why is Sony, Ubisoft ercm doing the same? Its not just a Microsft problem.

• 
  no arms and no legs (@noarmsandnolegs) reported 35 minutes ago

  To everyone saying 'wE wAnT NeW gAMes DiReCtLy, nOt a rEmAkE': Remember Star Fox Zero? Brand new game, flopped, franchise dead for 10 years. Remember Sly Cooper 4? Brand new game, underperformed, franchise buried for 13 years. In today’s industry, executives won't risk $50M+ on a dead mascot without checking if the audience is still there. Buying Legends Retold is literally voting to tell Ubisoft: 'Yes, we want Rayman 4.' It's that simple. Concerning Star Fox, they are doing a remake to test it. Sly Cooper just got a teasing in Astro Bot recently, and seeing the fanbase going nuts after it, they might be considering something. Now, concerning Spyro, that I love too btw: Activision released both Crash and Spyro remakes to test the waters. Crash exploded (20M+ copies), Spyro did okay but didn’t match those insane numbers. Guess who got a big-budget sequel? Crash 4. Aaand who got sent to support Call of Duty franchise? Toys for Bob. At least Spyro appeared in CTR Nitro Fueled. I heard recently that Spyro will have a sequel. Could be anything, but they know the popularity of it. Patience is key guys.

• 
  Arkadikuss (@ArkadikussPL) reported 39 minutes ago

  @Microsoft @XboxPL @Xbox Funny how players can recover hacked accounts on Steam, Ubisoft, EA, and almost every other platform - but not with Microsoft. How can a company behind one of the world’s biggest operating systems fail at basic account recovery? Why should players spend their hard-earned money on Xbox games if their library can be stolen and support cannot help them get it back? Yeah, no thanks. I’d rather risk breaking or losing a physical copy than ever buy a digital one from a company that cannot handle something as simple as restoring a hacked account. Fix your broken system. And this is the same company now asking users to verify their age to keep full access to Xbox features in the UK because of the Online Safety Act - and soon, in other countries. So Microsoft can demand ID, age checks, or extra verification from paying customers, but when a hacked account needs to be restored, suddenly account ownership becomes impossible to verify? _________________________ Na kanale niebawem będzie na ten temat dym, bo wkurwia mnie polityka "Nie mamy pańskiego płaszcza". No kurwa mać, firma, która jest gigantem w branży - nie tylko konsolowej - nie potrafi przywrócić konta prawowitemu właścicielowi, bo to "za trudne i niemożliwe". Ale hej - prześlij nam swój dowód, bo musimy wiek potwierdzić...

• 
  Actuals (@itsActuals) reported 43 minutes ago

  I have restarted my game, restarted my PC, logged in and out of ubisoft connect, and even uninstalled and reinstalled my game, and MY VOICE CHAT STILL DOES NOT WORK. I CANNOT HEAR OR SAY ANYTHING @Ubisoft FIX YOUR GAME

• 
  Vespy (@Vespy_Takes_Ws) reported 44 minutes ago

  @StarWarsOutlaws Fix my bugs ubisoft stop ignoring my bug reports

• 
  DualSense Dave (@DualSenseDave) reported 44 minutes ago

  @ErcanOuzYldrm1 Yep I saw the Ubisoft France branch only hiring trans and non-binaries a few years ago. Actual travesty when the write their problems into normal *** games.

• 
  Breno (@imnotbreno) reported 45 minutes ago

  @manfightdragon But not fast enough, according to Ubisoft and Square Enix. So even if it was cheap, it wouldn't fix for all games. Just let games install on internal storage, this way solves for every game!

• 
  Perspektive (@aPerspektive) reported 49 minutes ago

  @Rainbow6Game @Ubisoft @UbisoftSupport please fix your game it’s only the 11th year now how is your game chat STILL not working?

• 
  MR3D-Dev (@MR3Dev) reported 49 minutes ago

  @zeelee3D @HoegLaw "Well, they did threaten to kick Ubisoft off of steam if they offered discounts on their own website." I was not aware of that, the could be a problem, legal one.

• 
  Abbhiraj Nag (@AbbhirajxNag) reported 53 minutes ago

  No wonder why Ubisoft now does their events in-house, cause why is it only Black Flag RESYNCED to get into a problem like this?💀

• 
  poppy 🎀 (@p0ppymaee) reported 55 minutes ago

  @Ubisoft @Rainbow6Game FIX the alpha pack glitch 💖 #siege #rainbow6

• 
  Tamime-iwnl🇩🇿 (@TamimeR6) reported 56 minutes ago

  What going on with cheaters today @Ubisoft fix ur fkng anticheat the game is just umplayable being D2 and losing against emerald cheaters and losing 27 points and winning 10 its just so boring

• 
  Nico Firmino (@srpreethoven) reported 57 minutes ago

  @asha_shar You only have one mission in 2027, my queen Asha: buy goddamn Ubisoft and fix its games. WE NEED SPLINTER CELL

• 
  alex (@ASkyrieM) reported 57 minutes ago

  @AlxPrs Ubisoft is absolutely at fault, but players/community names playing it off as if some of their boys didn't cheat/create cheats/promote it then get into comp didnt help add to the issue. Its as simple as oh "x did it and they didn't care why cant I do it too" domino effect