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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 3: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 14% Online Play (14%)
  • 10% Glitches (10%)
  • 3% Matchmaking (3%)
  • 3% Game Crash (3%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Chennai Sign in 2 days ago
Craponne Matchmaking 2 days ago
Berlin Sign in 7 days ago
Brussels Glitches 13 days ago
Grenoble Online Play 13 days ago
Orléans Online Play 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • RinoTheBouncer
    Rino🚀 (@RinoTheBouncer) reported

    @OzzinaArcane The industry-wide problem is that games aren’t being made fun. They are prioritizing design choices that are totally different from what 90s and 00s games did. Bloated games, not fun mechanics, emphasis on “retaining players”, everything feeling like a chore, uninspired characters, storytelling, even cutscenes are boring. Everything looks visually stunning, yes, but lacking any soul or direction. I played Resident Evil remakes and Requiem like 5-8 times each, and yet I jump from one main quest to another ignoring side stuff in most Sony, Ubisoft, Bethesda games. Why? Because I feel bored, I feel like I’m doing a job not playing a game for fun. Imagine just how uninteresting something’s gotta be when repeating something else that you already played 4 times prior, sometimes even a remake, is more fun than something you’re playing for the first time…

  • ChakaalStarr
    Chakaal Starr (@ChakaalStarr) reported

    @LikeToBeBossy It's an industry problem, just remember this when Sony starts paring down bungie and some of its studios soon. Ubisoft and Embracer are laying people off too. Bluepoint recently got shutdown by Sony.

  • iFightir
    Fightir (@iFightir) reported

    Please explain to me @Ubisoft @UbisoftSupport why is it when anyone queues into a ranked match and they are automatically placed on east servers with no regard of what server is closer to them? Why are SCUS servers no longer in existence but yet it's in your data centers? I haven't lived on the east coast in 6 years and yet I'm constantly on east when playing. When I do get into a central game the lobby crashes, I lose Elo and I get an abandon sanction. Don't even get me started on these random Asia and Europe games as well... Cheaters are an absolute issue but if im trying to avoid queuing back into cheaters please at least let me pick the ******* server I want to play on.

  • MTopapo
    MarshTopapo | (@MTopapo) reported

    i hate @Ubisoft more. >played AC unity on steam >requires Ubisoft Launcher Log in >Logs in, need password change >changes password >Logs in, again, game launches >Another log in >Error Logging In

  • im_jr141204
    Jacob Jr 🇨🇮🇺🇲 (@im_jr141204) reported

    @IGN Rare Ubisoft W: admitting the base game had issues and actually fixing them

  • oliver_drk
    Oliver Darko (@oliver_drk) reported

    In the last 12 months Ubisoft, Embracer, Xbox, PlayStation and TakeTwo all laid off employees. That's bad enough, although it doesn't mean PlayStation or TakeTwo face the same existential problems as Ubisoft, Embracer or Xbox (which is now a 3 cents per dollar company).

  • VenomFrMan
    VenomTheMan (@VenomFrMan) reported

    @NBDY2k I don't blame him, to be honest, and I hate Skyte. I've always disliked him, but Ubisoft genuinely does not care to do anything about the actual issues in Siege.

  • xpcmania
    César - X PC (@xpcmania) reported

    @BrockCoxman @TheDivisionGame @Ubisoft make this pure Online to evade Piracy but don't fix your own server making people lose your mind trying figure out whats happen and why

  • AlwaysWinning48
    AW48 (@AlwaysWinning48) reported

    @Rainbow6Game @Ubisoft are yall going to fix the horrendous FPS drop on the menu or changing appearances? What about the broken RP system? The images and slow shop tab? And all the blatant mnk titan and Cronus players ruining console? Fix these things and do your jobs

  • zTxMeta
    Meta (@zTxMeta) reported

    @mossy_max Unless they want to join Ubisoft in class action lawsuit any% speedrun, highly ******* doubt shits getting disabled game wide permanently. At absolute best if its a broken crucible thing, turned off in crucible only and so on.

  • myXCuriosity
    myXCuriosity (@myXCuriosity) reported

    @lmkifiwin no problem. i just stopped buying. its not hard. you don't NEED video games. and you definitely don't need @Ubisoft

  • Cajun_347
    Cajun (@Cajun_347) reported

    @ubisoft fix your ******* login ****. I cant make an account bc your stupid *** servers can’t handle simple processes

  • Eldowzo1
    Hank Scorpio (@Eldowzo1) reported

    @Glennithin @RenownedZ3r0 A problem in what regard? And do you believe the same of say and EA play or an Ubisoft + subscription?

  • Mcgroj
    Melwin (@Mcgroj) reported

    @FPSthetics Second gaming crash is on it's way. Idk about you guys but Ubisoft is definitely not surviving this one.

  • AFCstrange
    Silliam Waliba 🇫🇷 (@AFCstrange) reported

    @user_33g @EUCouncil Ubisoft did what? The disc issue means you can only get PlayStation games on PlayStation giving them a monopoly. EU has beef with that 🤔. Unless they say you can get game codes in store? I don’t know

  • MrJHTheron
    LiQuiiDICE (@MrJHTheron) reported

    @Ubisoft @Rainbow6Game what is this matchmaking??? Im getting champs on my team who go negative every single game? Im cooked for this season for someone who either duo qeues or solo, fix the matchmaking or at least ban the cheaters on South African servers

  • IceColdR6
    IceCold (@IceColdR6) reported

    @Rainbow6Game How to fix voice chat bug: (works everytime for me) Load into ranked match, leave any round (beginning is easier cuz map bans) Load most recent match replay Watch 3seconds of first round LEAVE Load back into match Lmk if this helps anyone! W update tho ty Ubisoft 🤞🏻

  • GameBoostCom
    GameBoost (@GameBoostCom) reported

    New Far Cry and Ghost Recon games could be in serious trouble. - According to a report cited by TheGamer, both Ubisoft's next Ghost Recon game and Far Cry 7 are facing serious development issues. - Ubisoft's new Ghost Recon project has reportedly missed several internal milestones - Developers are said to be "bracing for impact" as management changes and restructuring efforts take place - Far Cry 7's development has allegedly been described as "abysmal" by Insider Gaming's Tom Henderson - Unrealistic deadlines and production difficulties are reportedly affecting both projects - The problems come during a period of broader turmoil at Ubisoft, which has been undergoing layoffs, studio closures, and company-wide restructuring - Despite the setbacks, neither game has been canceled, and development is continuing

  • JustAnAnimal47
    Just An Animal (@JustAnAnimal47) reported

    @UbisoftSupport @Ubisoft @UbiMassive FIX THE ******* DISCONNECTIONS!!

  • TheDezembro
    TheDezembro (@TheDezembro) reported

    @RealLifeFakeWiz There was never a win factor for this. It's like saying "we lost" when we kept buying Ubisoft games after 2016 when they announced their single player live-service model for future main-line titles. We can look at how they're doing now - it's not a win. Of course it's not a win for us either but the point is that it's not a win. They'll all ******* implode soon while we keep eating what the independent market puts out + the few game studios that still give a damn. Though I do wish people would finally learn the ******* lesson: All the good will we ever gave these companies thinking "this is fine, they'll hopefully do better" is leeway that they don't deserve. Remember that when they come for our "Digital Licenses" too. Because you can bet they ******* will. They don't want you to have access to *anything* that they can't monetize.

  • TaigasRevenge
    Angel With The Scabbed Wings (@TaigasRevenge) reported

    @Overstreet_04 @YackThaJawn @Poxonlox Somebody from the inside was selling the siege code to cheaters to be one step ahead of the anti cheat so they were slowly cleaning house not sure if they ever found the true culprit, Also customer service level members in the ubisoft departments were caught selling and stealing

  • deadhardware
    Dead Hardware (@deadhardware) reported

    @devildog2984 @TheCartelDel @TheMattEffect_ Ubisoft needed it to do those numbers because they have 19,000 employees for some dumbass reason. They need every game to be the biggest hit ever because they won't fix their cost base.

  • dbrski_
    Tommy D. (@dbrski_) reported

    @PlayStation That’s not a good decision. Just as live service games. Are you gonna be next Ubisoft or what?

  • The_Lego_Fan
    Shellshock (@The_Lego_Fan) reported

    @RinoTheBouncer Ai, microtransansactions, gready game publishers, live service games getting shut down because "gmthe games life is over" even though the game is still reciving players and is a GREAT game and should have been made with an offline mode from the START UBISOFT!

  • deaniswho
    Dean (@deaniswho) reported

    @GermanStrands Why are the visuals so buggy? Ubisoft should fix this

  • BJW_Gaming
    🎮 Billy_J_Watson 🎮 (@BJW_Gaming) reported

    This will be especially tricky for disk games that ARE NOT tied to Online services like Epic or Ubisoft where the Service Clint knows you are on a disk.

  • Bengho_
    Bengho (@Bengho_) reported

    UBISOFT FOR THE LOVE OF EVERYTHING PLEASE FIX THE IN GAME CHAT, I WANT TO TALK TO MY TEEEEEEEAM

  • ZedOP22
    Zac137 (@ZedOP22) reported

    @IGN Ubisoft announced a loss of 13 Billion Euros 1925-26. The problem is they kept pouring money into dying franchises like Assassin's Creed, as now its just repetitive and boring. They overestimate its brand influence, just like Far Cry.

  • Spec_tre1
    Sergio 🇺🇸 🇲🇽 (@Spec_tre1) reported

    @8o_pt @TheDivMobile The game still has a few bugs and issues, pretty difficult to play when you can’t even use your Ubisoft Connect account to login lol.

  • Ajsly7
    AJC (@Ajsly7) reported

    @tokyosdaughter @assassinscreed @Ubisoft Out of curiosity if there was a Yasuke game but it was sci-if fantasy would you still have an issue with it?