Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/01/2026 09:50

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (51%)

    Sign in (51%)

  2. Online Play (23%)

    Online Play (23%)

  3. Game Crash (13%)

    Game Crash (13%)

  4. Glitches (11%)

    Glitches (11%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoLeón de los Aldama Matchmaking
FranceMarseille Online Play
BrazilFranca Sign in
United KingdomIpswich Sign in
RomaniaBraşov Sign in
IndiaPānīpat Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • PoisonPicklz PoisonPicklz (@PoisonPicklz) reported

    @Ubisoft Hey, your chiburi (shaking blood off the weapon after combat) animations are great, but the blood remains on the weapon, defeating the entire purpose of the action. Assassinating an enemy from behind shoji foors also tends to break the door. Not stealthy at all Fix

  • imvurtue vurtue (@imvurtue) reported

    is ubisoft connect broken for anyone else? apparently im missing a file even tho i havent touched the files at all?

  • Primm_Slim6969 Primm_Slim (@Primm_Slim6969) reported

    @RonWillemsen7 @thicc_stick_boi Doesn't Game pass get Ubisoft sub service or am I mistaken? It might end up on there one day anyway.

  • Tendy_god Tendy (@Tendy_god) reported

    how is it even possible that even arcade isnt playable???? - cheaters trying out cheats - spawns are broken since deep freeze season - people camping spawns - atleast 5 bot accounts leveling each lobby ??????????????? @Rainbow6Game @Ubisoft #R6S

  • codyy_johnson1 Cody Johnson (@codyy_johnson1) reported

    @Rainbow6Game FIX YOUR BROKEN *** CONSOLE SERVERS, EVERYTIME I OPEN UBISOFT MID GAME I LAG OUT AND CANT JOIN BACK...

  • onlydisel Onlydisel (@onlydisel) reported

    @VGC_News This reminded me of a scene from the office where Dwight was giving Jim ideas about how to prank Todd Packer. To which Jim responded with " You've got to stop with the hot chocolate". In other words: Ubisoft, you've got to stop trying to turn everything into a live service

  • _mihaeru kiyotanga (@_mihaeru) reported

    @Garfieldisdoc @Keotaress every cc that say that the strat is broken on week 1 and when everyone start using that strat they whine, told ubisoft insider contact that they obviously had, and ubisoft nerf it according to their idea. after ubi nerf they complain again, its the same no matter who the cc is

  • manuelnotfound manuel (@manuelnotfound) reported

    @Ubisoft fix your ******* game

  • Monty2697 亗𝕿𝖚𝖘𝖍𝖆𝖗 ヅ𝕽𝖆𝖇𝖗𝖆亗 ( Zeus ) (@Monty2697) reported

    @Wave2splashy @TheDivMobile @Ubisoft I am stuck at retriving the equipment mission checkpoint any fix

  • DedSecOfficial3 🏳️‍🌈DedSec Official🏳️‍⚧️ (@DedSecOfficial3) reported

    @SimonViklund @Ubisoft You know, for a company that has constant issues with keeping their servers online, they sure do like making single player games require an Internet connection.

  • naqiiza Naqiisa (@naqiiza) reported

    @Eagle013_ @Ubisoft @UbisoftSupport this problem getting out of hand … even that this **** is possible is crazy

  • Trujiebeats Trujie | Beats & Loops (@Trujiebeats) reported

    @King_Kobra69 @younghavok - cite more Ubisoft games that are outside of the "Nintendo Lead platform" discussion. - ignores that a game, even if successful , would have gotten more sales If they weren't on a subscription service

  • xKaosR6 ✨Erika | Kaøs.oL✨🔜TCSD💜 (@xKaosR6) reported

    @Ubisoft @Rainbow6Game please for the love of god fix the damn servers and anti cheat.

  • TheGodlyNoob Noob (@TheGodlyNoob) reported

    @rasco100 Everyone complains about me complaining so I’m waiting until the others talk about the issues yet they never do, so unless I do, how is Ubisoft going to be aware of these issues and fix them? Hello?

  • TacoPounder407 Jonathon Maldonado (@TacoPounder407) reported

    @jin_sai7041 @UbisoftSupport It's bullshit **** bro, ubisoft sucks with customer service

  • bozoid Bozoid (@bozoid) reported

    Uplay is an even more of a worthless software hog than Steam already barely usable on laptop, imagine trying that on winlatorXR on Quest it's just freezing while trying to type at login... the more I deal with this crap, the more of a rabid GOG retro gamer I turn

  • AnudeepBeera Anudeep Beera (@AnudeepBeera) reported

    @AskPlayStation @UbisoftSupport Hello Team, On September 9th, I purchased Tom Clancy's The Division 2 – Red Eye Pack (Add-On). Due to a system bug, I was charged the wrong price. I contacted Ubisoft customer care, and they confirmed it was a pricing error

  • tgtgamer1015141 tgtgamer101 (@tgtgamer1015141) reported

    @Pirat_Nation is this a Ubisoft problem or a Nintendo problem because honestly I hope its the latter as I want Nintendo to lose 3rd party exclusives and go back into their poverty era like the GameCube and Wii u days back when nintendo had to be pro consumer to save themselves.

  • Wave2splashy Wave2splashy 🌊 (@Wave2splashy) reported

    @Monty2697 Yeah we'll have to wait for Ubisoft to fix it

  • gunzgunzgun Gunz (@gunzgunzgun) reported

    @H714F really good so far all of bl3 problems seem to have been addressed while keeping the good stuff and building upon it but a little bit of ubisoft bloat seems to be added not too sure how much there actually is

  • Zezerc_ E from the T (@Zezerc_) reported

    K so, since the new season I haven’t been able to use voice chat. I’ve turned my settings back on, I’ve checked my Ubisoft settings and still nothing. It’s not a regular game chat glitch because when I speak it shows my name pop up but no one can hear me. Anyone know why?

  • matt91582 Matthew Litterst (@matt91582) reported

    @Ubisoft @assassinscreed I’m trying to download your game #AssassinsCreed Mirage and I keep getting a Disk Access error message every time when I try to download it. I’ve been able to download other games without any problems or issues. On PC

  • turrekz Turreks (@turrekz) reported

    @Ubisoft PLEASE FIX YALL SCANS IN SIEGE WHY IS EVERYTHING BROKEN @UbisoftSupport @Rainbow6Game

  • SonicRoseGaming Sonic Rose (@SonicRoseGaming) reported

    @ForHonorGame Still broken, classic Ubisoft update release

  • RowsterInc Rowan.H (@RowsterInc) reported

    @GameRobyn @KudosOnYT It's ubisoft nothing ever gets a permanent fix.

  • JasonStarhands Jason🐛 (@JasonStarhands) reported

    @igorallexsander @PlanoGaming @Ubisoft Same here, I'm also planning to buy watch dogs 1 but the ubisoft launcher issue worries me. I don't know whether it is having issues or not :(

  • OffPhak Azreal (@OffPhak) reported

    @Wave2splashy @TheDivMobile @Ubisoft "amazing opportunity" all for getting invited for the same 2 year old build 😭 also anyone can login with vpn so sybau

  • meyerpark meyerpark (@meyerpark) reported

    @ns123abc @Microsoft should acquire Valve (the Steam on Xbox and Microsoft owning Valve too so its all together same merged) and Sega. My 2 favorite choices. Ubisoft not on my list, what does Ubisoft have besides Tom Clancy and live service action games?

  • KinLost1 Kin games (@KinLost1) reported

    @AdamAircraft The problem is that a lot of people don’t like mythology, even when it’s just side content that makes some of us happy :,) I think Ubisoft will find a way to include the myths, but in a subtle (and kind of boring, to me) way, maybe just mentions or fake yokai again.

  • Ghostredneck1 GHOSTREDNECK🚔🎮 (@Ghostredneck1) reported

    @UbisoftSupport Hi Ubisoft. I have tried every google / grok solution to get Watchdogs 2 to launch on win 11 alienware r16 and nothing works. I have narrowed the issue to Anticheat and core isolation. Other than reverting to win 10 is there any working solution?