Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo
|
Sign in | 23 hours ago |
 Carpentras
|
Online Play | 1 day ago |
|
Bègles
|
Online Play | 2 days ago |
 La Louvière
|
Sign in | 2 days ago |
 Lakewood
|
Online Play | 5 days ago |
|
Paris
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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RoOSTA (@Ro0STA) reported@Ubisoft 4. PS1/2 style graphics; either after playing the game with agents from other servers (poor connection to server), the graphics significa fly deteriorate. It gets ALSO bad, that the only way to fix is not to log out, but completely restart the game.
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Javierciglio (@BrechaCeja) reported@AllCristina2 @FrostedYukio They do if enough people stop buying tho. Rayman legends sold poorly according to Ubisoft and it sold 4 million or so. It depends on the sales expectations. Plus I don't think bad pr is worth the trouble
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Abhishek Singh (@inscrutableguy) reported@UbisoftSupport @ANNO_EN @Ironfeasttv Im having a problem with the creation of a new account on ubisoft and since I don't have an account I can't raise a ticket . Do look into this .
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HYRKANIAN 🐎LORD 🗡 ISLE OF THE DOOMED OUT NOW (@stranglercore) reportedokay I have been trying for two days to create an ubisoft account and every time I get a mysterious error before getting a timed lockout of the sign up page Is Assassin's Creed fake? Are these just scam games now?
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Rand (@War_Blob) reported@Rainbow6Game @Ubisoft lmao voice chat broken you guys cant do ****
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Spex (@spexr6) reportedHey! @Ubisoft i cant reconnect to my ranked match after somehow lagging out and it saying bad service etc and so yk you gave me an abandoned sanction so umm please fix ur game cause its not my fault. @UbisoftSupport
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OCG 1244 🇷🇸🇧🇾ꒌ (@OldClassicGamer) reported@Droilius I actually fully understand you. I’ll support the game to support franchise and it is a good deal when you consider price and inclusion of Rayman Origins Enhanced Edition, but always when I think about Retold, there are issues I can’t look past. I wish Ubisoft hired some advisers
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John Retard (@John3tyue) reported@TheRealZephryss Edward’s face needs some work. Ubisoft games the last 10 years have the issues where their mouth movements don’t match their face lol
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Doug (@quackslikeadoug) reported@Pirat_Nation "Ubisoft violated Steam's terms of service and Valve threatened to enforce those terms of service. Anti-competitive monsters!"
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DakotaElectro (@ElectricFox180) reportedI’m sorry but if we’re slandering sonic for sega’s use of AI in crazy taxi Then rayman & Spyro shouldn’t have been used in this slander cause Activision & Ubisoft did AI **** too Rayman being the face of NFTs & Activision using crash for AI (Activision owns Spyro)
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Ytfh (@YtfhR6) reported@Ubisoft could you not make maybe official servers where your employees review applications to let people in for ranked eg "Official-Eu-West-1". Official server members ubisoft accounts will be reviewed before gaining access to "Official" servers which will be a lot more legit since you have to manually access it. Employees should have a live ticket service to review cheater incident/reports in which they can ban/remove from officials (if not enough evidence) Please repost if you are a pc player and think this is a good idea as the cheater situation has gone too far.
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Daninoks (@Daninoks) reportedHey, @Ubisoft @UbisoftSupport i just created new account in your system, which was a freaking painful. It took me 20+ captcha because you don’t refresh username availability before actual form apply. And now what, I got banned for registration? Meanwhile support on your web also have errors xDFDDD
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Typical on Pc (@LedgardMatthew) reported@Ubisoft actually go **** yourself , how the actual **** does i get a 10 minute ban from ranked when i canceled match making and the game started saying match making error and wouldnt let me in the game for 5 whole minutes you guys need to get your **** together .
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Actuals (@itsActuals) reportedI have restarted my game, restarted my PC, logged in and out of ubisoft connect, and even uninstalled and reinstalled my game, and MY VOICE CHAT STILL DOES NOT WORK. I CANNOT HEAR OR SAY ANYTHING @Ubisoft FIX YOUR GAME
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Spark a³ (@SparK_BR) reportedI was thinking offline sharing of mission packs as to not run into the problem of having to moderate and take down mission packs that violate copyright of Project ACEs, Ubisoft, EA, WarThunder, etc...
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Barry A Smith (@barret_oblivion) reported@Common_mon @glorpinity Well for starters it got publishers attention. Division 3 just got announced that Ubisoft is now hiring more people for it. The looter shooter genre of live service MMO just opened up because the "king" died.
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RallyCarDelta Gaming (@GameOverThirty) reportedScott Galloway would often talk (on his podcast) about the advantages of the US "hire fast fire fast" process. While it obviously has downsides, and I'm not saying it's morally right, it does help a company avoid long term cost issues. Over the previous 10-15 years, Ubisoft's comparables / competitors were much more aggressive about hiring, AND layoffs. While it is true that EA and Take-Two are both bigger (in terms of labor) than they were during Covid, both companies have managed to keep employment count under Ubisoft's equivalent metric. However, EA has sharply risen in count over the years, thanks to acquisitions and what appears to be hiring for Battlefield (and other projects). They are approaching 15,000. I expect that number to fall when they are acquired by the consortium of partners. T2 on the other hand is around 13,000 but recently started cutting back.
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Konstantin Adamov (@XRayAdams) reported@Ubisoft @UbisoftSupport So you guys are still alive? Strange, after your support failed to do anything for more than a week now, I will continue spread this information! Do not create account or buy games from this company, they will never help you if you have a problem!
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Mia (@Calzonification) reported@v1bezz0 thing is ubisoft have basically said that rayman 4's existance is reliant on the success of legends retold. Activision never said that about spyro, all i remember activision saying was that after crash team rumble failed they no longer wanted to make platformers
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Rob Johnson (@belzer88) reported@Ubisoft is 6 years not enough time to fix the Keener boss fight glitch? You want people to quit playing your game? Don't fix very old glitches...
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Le C15 (@LeC15DuSeigneur) reported@TheRobinsonson @tweez223 yeah, the problem is ubisoft added new ranks, new steps between ranks (used to be 3 divisions per rank at gold and higher) so overall the grind is much longer
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JT, Game feedback (@T22Jarrod) reported@InternetH0F Only way Xbox could make that happen is if they buy or partner with Ubisoft & save them from their own greedy & bullying business tactics, making the games Ubisoft fans actually want instant of live-service Concord like flops!
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no arms and no legs (@noarmsandnolegs) reported@Elvick @JeremyJemery Yeah but there’s a thing: Activision isn’t Ubisoft, and theses companies MAYBE haven’t the same numbers goals. Crash sold over 20 million, they logically chose Crash instead of Spyro for the sequel.
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Connor Cheyne (@connor_cheyne) reported@tradboiwife @Arcueid_enjoyer Ubisoft did the same thing they went from Uplay to Ubisoft connect and didn't fix the 2fa issues. This industry is full of *********
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Danny (@danfarnsy) reported@SandyofCthulhu It's the same arrogance and contempt for customers that's ruined Ubisoft. I've several times been interested in their games, been about ready to purchase, and then stopped myself when I realized I'd have to sign into their separate account service.
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(#_-) (@parad6x) reported@Gigortis @Ubisoft @Rainbow6Game no problem gamer i have been there
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Rock Holmes, soldier in the war on racism (racist) (@LolNo1375409) reported@luvsicpart3 The writing is cringe the pacing is broken the new minigames suck, final fantasy doesn't need musical numbers, and ubisoft is not a good company to emulate for open world design, don't like it? suck a **** tourist.
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Kheldarn 🇺🇸 (@Kheldarn) reported@CobaltAzurean @gameinformer The best way to fix this is to completely shut down Ubisoft.
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Mason (@safehxld) reported@DjevnR6 @drajnyy @Ubisoft Gotta be a driver issue
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Dickey (@_Ricky0_o) reportedI have a problem: my ubi account has an incorrect email, not mine / non-existent, the problem is that the ubisoft site with the ticket sends me the usual answers that make me run empty. How do I solve it, I find this problem important for obvious reasons