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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (52%)
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Online Play (22%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Martín de la Vega |
Game Crash | |
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in | |
 Gembloux |
Glitches | |
| Achicourt |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Valor-_- | Virtual Photography
(@ValorOnYT) reported
@assassinscreed Please fix Ubisoft connect, it’s on a loading screen loop for me anyone know a fix? It’s been like it for 2-3 days maybe
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Eren Burr
(@dragovorn) reported
@UncleSciz Ehhh games as a service never started F2P, iirc it was Ubisoft who originally coined the concept to try and emulate f2p game longevity in a premium title.
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Clay not Clayton
(@claymorespears) reported
@HoshizoraOW Lawsuit feels like a nail in the coffin. When ow2 comes out I'm sure it will be better, because non of riots games or Ubisoft are hurting this much and they have the same lawsuits and just as many problems.
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Mattbamford74
(@mattbamford74) reported
@assassinscreed Absolute joke! Ubisoft support what a lie! Zero support, if game content doesn’t work just remove it at the cost of the player! Same problem claiming moonlight axe just fob people off! You say your systems say I didn’t watch the video link which I did 3 times!
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Andre Pinto
(@CapitaoAndre96) reported
@GruM_fgt @TheChowderhead Seen as how ubisoft has done nothing against their problems, i can see why people think that way
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𝙒0𝙍𝙇𝘿
(@W0RLD_R6) reported
@SusZeno Why wait for ubisoft when splitgate i here ready with minimal problems
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DADEFUYE
(@TheRealDadefuye) reported
@SamerYounes10 @Patt3rson @IOInteractive Can't wait to see what he makes. I know they're making the next 007 game. That will be my "splinter cell" fix till Ubisoft gets it together.
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Hilarious Turtle
(@HilariousTurtl1) reported
@Ubisoft @Xbox yoooo Fix uno please
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Desi Rosenberger
(@DesiLikeArnaz) reported
@Ubisoft @UbisoftSupport Is a terrible gaming company. They won't listen to their customers. Anything we ask is tossed to the side and they say "Sorry we can't help." When it's the Ubisoft software that is the problem. DON'T BUY THEIR GAMES! You'll be sorry if you do.
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joriḑ̂îc̠ͤ̚ulous❄️
(@PunkleJones) reported
@UbisoftSupport Get rid of the garbage Ubisoft connect (formerly uPlay) and people will stop having "connectivity issues".
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LonesomeTiger
(@LtLonesome) reported
@0_amIgoodenough @logansxch @FarCrygame The game is only 2 months from release. There won't be any AI fix,not to mention Ubisoft can't program AI properly in the first place.
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Jazmine
(@Jomzy27) reported
@UbisoftSupport Bad Ubisoft server blaming it to consumers. FYI we can play absolutely fine with any of our other multiplayer games just fine it’s just your Ubisoft Connect is the problem especially on PS5 we can’t connect at all!
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koba
(@NEC_PC98) reported
@_Kimimi this looks like a ubisoft model error and let me tell you that contributes to the horror experience
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DILLON W LINDBECK
(@wileycaiotey) reported
@ubisoft fix the mastery challenges, give some kind of margin for error. They are hands down the most miserable task I've tried to work through in ANY AC game. Can't expect the player to perfect when your game mechanics are far from. #ACValhalla
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mark
(@mark44465204) reported
@Ubisoft @ubisoftstore Could you bring down the Assassins Creed to like $20 since it’s so buggy and every time you apply a patch to fix one thing it just creates another problem, that would be nice thanks
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Kai of the Void 💉💉
(@kaiofthevoid) reported
@PawbeansAlways hmmmmmmmmmmm not like steam or any other service i buy games from gives to charity either, i just want to know if they're activision/blizzard/ubisoft kinds of evil
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matthew best
(@matthewbest93) reported
@Quest2Smash @BenjiSales And it looks and plays like a 360 game then has all the Ubisoft problems of meaningless world with boring tasks
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i dont know
(@engelsdeloss06) reported
@zulonsticks You learn from Errors and that is not known by ubisoft
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Ashton Rees
(@Ashton71653568) reported
@Rainbow6Game @Ubisoft This event is dumb AF. Should of just made a (good) sequel outbreak event against AI with a small story to lead into your new game. But instead you made a broken version of the Halloween event.
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Freefly82
(@freefly82) reported
@Ubisoft I am still waiting the promised fix for the "Milk of Humankind" Asgard Mystery bug in @assassinscreed #ACValhalla...it is almost one year...
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Brandon Bongers
(@BongersBrandon) reported
@GJPvWesten @Ubisoft Gotta get people to use their service somehow to pump numbers. It is highly annoying.
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Big Beef™
(@ObviouslyMilk) reported
@Vigilante_Blade @ArloStuff Sure, you can be concerned, but the example you used was equivalent to "people forgot about getting bumped on the sidewalk, so they'll obviously forget about getting stabbed in the chest" the two issues are entirely separate. If you want to use Ubisoft, use Ubisoft, not Nintendo.
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IV
(@theHamsterIV) reported
amazing to see that @Ubisoft somehow made the #R6Containment game mode even more broken than standard multiplayer. My 3 stack couldn't get a single hit marker on the enemy team, attacking or defending, we got steamrolled quite literally because we couldn't do any damage
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Negative 27
(@JohnDunkerley8) reported
@VGC_News If by example, you mean doing what Ubisoft did by doing nothing to address employee issues to the point that nothing changes internally and allowing executives who are let go to keep ownership stakes so they can keep making money off the company, yeah, I can see that.
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MinisterofDOOM
(@MinisterofDOOM) reported
@UbisoftSupport On all my PCs, Ubisoft Connect will randomly tell me I've been signed out due to inactivity. Usually after a reboot. It then shows me the login screen, all blank (despite having checked "remember my username" previously).
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Yeddy
(@Yeddyyy) reported
@slepycloud @Rainbow6Game That’s a cloud save issue and has already been resolved. Go to Ubisoft support and look up cloud save error and they describe how to fix the problem. Since it is a local issue they have a system that tells you how to fix it. Any troubles go to Ubisoft live support.
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monkey see monkey do
(@cmonkeydomonkey) reported
@Ubisoft @UbisoftSupport Fix siege lol
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MRKOOLGUY3D
(@Bradley60261949) reported
@Ubisoft @PlayXDefiant Ur website is broken because when i click register it's not working
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Thanex
(@TheThanex) reported
@StepAsad @Ubisoft Not a problem my dude, I recently got invited to do a test for a game and it specifically said that the NDA included Contents of the email.. So I am having to bottle up the excitement lollol Can't wait to see what it's gonna be like for you man
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Caleb Kam
(@calebkam) reported
@MopGarden For those wondering, we think it happens when someone login and shows up on uPlay overlay. @R6Siege