Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (63%)
• Online Play (17%)
• Glitches (12%)
• Matchmaking (5%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Cergy	Sign in	3 hours ago
Orléans	Glitches	4 hours ago
Vigo	Sign in	4 hours ago
Cézac	Online Play	4 hours ago
Darmstadt	Glitches	4 hours ago
Vitrolles	Sign in	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beamo Supremo (@BeamoSupremo) reported 19 seconds ago

  @MadamSavvy You really think any of these activist groups have any real power? Take-Two is the boss of Rockstar Games, they can destroy all of these people and entities in one fell swoop as soon as there is any real threat to their main product. Take-Two is not doing business with anyone, they do, however, keep up appearances. They can always morph into an EA or Ubisoft and directly lobby the governments to make the problems disappear. ETA a year or two after GTA 6 releases. It is always a lot of noise and nothing really ever happens because money is the ultimate power. It was the same with Jack Thompson in the 90s. What happened to his bullshit? Did he retire?

• 
  Aegis of Avalon (@AegisOfAvalon) reported 45 seconds ago

  @Ubisoft Keep holding to tightly a 3rd party back end for a friends list/achievements, and watch a properly owned offline experience evolve into a online live service admission ticket instead.

• 
  Fr0xXy (@Froxxy4) reported 1 minute ago

  Rn Ranked experience 95% have Makro DDOS is back 7/10 Games against Cheater **** Ubisoft

• 
  M (@m902306) reported 3 minutes ago

  @UbisoftSupport how long for the uplay outage

• 
  Facade (@GhostInTheMind) reported 3 minutes ago

  @polygonyall The problem isn’t just as simple as micro transactions and bad consumer practices. That only applies to live service and single player games that follow the Ubisoft format

• 
  Erhan Kubat (@erhankubatt) reported 8 minutes ago

  @bunnytv1 @UbisoftFR @Sylas_Nerd is solid for tech problems.

• 
  Miriam (Miri) 🧘🏼‍♀️ (@miriam_choomie) reported 9 minutes ago

  My 2 cents on this topic: Yeah people are right AC doesn´t need a remake it needs an entire reimagining except the Story and Characters. Before anyone says "but this is from todays perspective" no its not. It was always a Issue that this game was basically you doing the same mission over and over again just to get to the next cutscene or city. And yeah Ubisoft always had a issue with repetitive gameplay but here its just so noticeable. You can have your nostalgia and what not. Original game yada yada. But AC 1 is mechanically absolutely horrible and mostly lives from Nostalgia. I think there is no denying that.

• 
  Flush The Stress (@flushthestress) reported 9 minutes ago

  @TheRealZephryss I would say Unity. It was a great game, but it was badly rendered and made gameplay with several issues. And it took ages for Ubisoft to fix it.

• 
  Stefano Veneziani (@stefano_vene) reported 10 minutes ago

  @Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.

• 
  McBidens 🍸🌹🌸 (@McBidens) reported 13 minutes ago

  @UbisoftSupport hey my case was closed after one response from ubisoft support and I don't feel they properly addressed my issue or understood what I was referring to. I don't wish to start a new case nor do I have the ability to reopen this one. Is there any other way I can contact ubisoft support, perhaps an email or a phone line? I really need my issue resolved.

• 
  Igor (@Silva_costa_07) reported 13 minutes ago

  @NikTek When Ubisoft included a lot of NPCs and the game launched broken with FPS drops, you guys bashed the company—so they never did it again.

• 
  #APG The Wolf (@tjwolfe616) reported 14 minutes ago

  @Ubisoft @Rainbow6Game @R6esports Please fix the drops on Twitch. People on IOS no longer can get them from actively watching due to IOS blocking twitch apps drop progress. I would have gotten all 3 drops today if IOS didn't block.

• 
  JUBEI YAGAMI ジュベイ ヤガミ(STAR WILF) (@yagamijubei28) reported 19 minutes ago

  @Nothing60697779 the issue here is that Ubisoft was caught lying that the person was a real samurai, not that Assassin's Creed is historically accurate.

• 
  Ghost Of Babylon (@KindredBlade) reported 21 minutes ago

  @popuniversee I think the cut content was a huge problem in these games. From sands of time to two thrones, Ubisoft just rushed through them.

• 
  Prophet of providing providence (@Telepathic_hman) reported 26 minutes ago

  The cutscenes need to be locked 60fps, film grain and chromatic aberration disabled and then you got an INCREDIBLE beautiful game then, Ubisoft and EA have fixed these issues or had them on toggles at launches even

• 
  Howard the Axel: Foley Artist™ 🔫🍹🍌 (@HowardtheDuck95) reported 27 minutes ago

  It was a rash decision to try and force the issue even though it will benefit no one but the only 2 remaining triple a publishers (2K and Ubisoft, because EA is about to get mulched by the Saudis)

• 
  Game Pro (@GamePro007) reported 29 minutes ago

  @BeatzCreations @TheDivisionGame TD2 HAS THE SYSTEM Snowdrop Engine OLD, OBVIOUSLY THIS GAME IS FULL OF PROBLEMS. AND THERE ARE ONLY 20 DEVS AND UBISOFT IS RUSHING TO MAKE MONEY. THE NEW SNOWDROP ENGINE IS BETTER, BUT FOR TD3 bye agent

• 
  Timo (@Tehgam3r) reported 31 minutes ago

  @AndreSegers I found Infinite suffered from the same issues Ubisoft had with the open world games. Repetitive missions, eg. blowing a base up, saving someone and you had to do that a few times to free up that section if memory serves me right. The movement and gunplay however was great

• 
  iam me (@iam_me31244) reported 31 minutes ago

  @Futdonk The ai is totally broken. I think both Ubisoft and EA share each others AI as I have never seen anything so rediculous. You have never seen a game of football played as it plays in fifa.

• 
  America First 🇻🇦 🇺🇸 🇮🇱😺 (@magaman28) reported 33 minutes ago

  @madelineefry @MichaelKnipp Yeah I follow @heelvsbabyface and he has been exceptionally gifted with spreading the message that games are getting woke and the publishers are dying. 2025 was the worst year Ubisoft ever had. Xbox is slowly dying. We are seeing the gaming industry crash hard in real time, and it's sad.

• 
  KillerZ x Ace (@ChesronKocsis) reported 34 minutes ago

  @digitalfoundry The problem is the fact that you still have to use Ubisoft Connect (which is a terrible launcher which does not even remember your login details). I want to play those game using the Xbox PC app so I can earn Xbox achievements and benefit from cross saves and Play Anywhere.

• 
  Ron NYR G. (@rgustafson85) reported 36 minutes ago

  @Chingchong27206 @assassinscreed I'm on my PS-5P & I totally understand about that damn "report" button. I always wonder what that actually does, other than go to some mailbox & just sit there for years. I also went to the ubisoft report errors site and reported my issues there as well.

• 
  Dagger 323 (@dagger323) reported 40 minutes ago

  @GreatestGMTedT @XboxArchives True. But I liked what Vegas and Vegas 2 brought to the table. They weren't as challenging as Raven Shield but they were more approachable and immersive while still having core tactical gameplay elements and a plethora of customization. Siege was a complete travesty compared to them and is nothing more than "live service" slop that Ubisoft still continues milking dry.

• 
  🕹 ~Bich~ 🇵🇷 (@Bich_Dingo) reported 41 minutes ago

  @eyemissxv @OldManSakaki I dont disagree much here beyond disliking the open world Ubisoft template, but FF13, 15 and 16 are all vastly different games with unique issues that strayed from the formula while FF7R has been tauted as the return to form SE needed for a long time.

• 
  Jonah (@Gabbygomezfan) reported 41 minutes ago

  @testeage2021 Even after this first one, came out, Ubisoft ended making a sequel, but the problem is, the sequel is a party game, rather than having a another story mode, since the first one, and what do you expect, the Rabbids took over Rayman as a mascot for Ubisoft.

• 
  ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported 42 minutes ago

  @Rainbow6Game @MrBoomeranggg OMG FIX YOUR **** UBISOFT

• 
  Sanji Vinsmoke (@VinsmokeSanjiSH) reported 46 minutes ago

  "Ddos happen not that often in r6" yeah this season alone i faced like 30-40 Ddosser @Rainbow6Game @UbisoftSupport @Ubisoft

• 
  Clifford Lim (@SinisterOyster1) reported 47 minutes ago

  @RohanKarMooN Been having a hard time with Ubisoft connect due to "failed login attempts" and "unable to activate a game" just because I tried changing my proton version 3x and now I have to wait 24hrs. Shts, crazy I just wanna download FC6 crack if not for achievements lol.

• 
  John Uhlemann (@joeumann) reported 50 minutes ago

  Since the original Rayman 2 Prototype was a prototype, Ubisoft didn't go any further and add more to fully control the robot T-Rex. Plus, Ubisoft would drop the 2D style in favor of a 3D style after games like Super Mario 64 & Crash Bandicoot showed it was possible & successful.

• 
  (C) Hezekiah Moscow. (@Oogway__) reported 55 minutes ago

  @aisida I'm Talking About How People In General Do Not Hate Apple For Doing The Exact Same Type Of Stuff People Hate Ubisoft & Disney For & You're Talking About You Personally. That You Don't Have A Problem With Them Does Not Mean Those Problems Do Not Exist.