Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (60%)
• Online Play (22%)
• Glitches (14%)
• Matchmaking (3%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Val-d'Or	Sign in	7 hours ago
Pointe-à-Pitre	Sign in	8 hours ago
Les Abymes	Sign in	8 hours ago
Rio de Janeiro	Glitches	8 hours ago
Bompas	Sign in	8 hours ago
Lanús	Sign in	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Doujii (@LordDoujinshi) reported 3 minutes ago

  @KratosTwin Im on the "**** sony wave" but like...i hate ubisoft and still deal with their sign-ins. Tokon runs well on my end too so im not hating the game, however i do hope they fix performance for my fellow PC players bc they're missing out

• 
  MorrisonSean (@Morrison251) reported 5 minutes ago

  @GhostRecon Fix breakpoint it crashes literally after setting up the lobby when trying to start the game on pc steam or Ubisoft connect.

• 
  Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported 7 minutes ago

  @TheDivisionGame this ******* company seriously suck ***. It needs to be broken up and the IPs given to real developers because Ubisoft sucks ***. Every IP they touch they kill. Their only real talent is micro transactioning gamers to death

• 
  GimmeBoss (@gimmebosscoffee) reported 7 minutes ago

  @TheRealZephryss Ubisoft pivoted to "Witchers Creed" with Origin in 2017 because they chased The Witcher 3 fame and glory. Ubi rarely set trends these days, they chase them and most of the time fail miserably. There's no denying the popularity that spawned from the RPG series, beginning with Origins, and this is because it made the franchise more approachable. Most would say "AC was getting stale" before Origins came along. And I'll agree! I loved Unity, and despite it's failings, as a Brit, I loved Syndicate. But it wasnt the style of the game that was the problem. It's because Ubisoft (AGAIN) pivoted to try and make AC an annual franchise, like FIFA or COD. AC has the appeal, sure, but they didnt have the ability to make an AC that kept it fresh EVERY YEAR. They should've given AC 3-4 years to breathe and release a new one, rather than chase that yearly release, and as a result, we got the RPG series and, IMO, the downward spiral of the "Assassin" in Assassins Creed.

• 
  RazorwindVT🐺🇺🇲 【 BESTIARY 】🌹 (@RazorwindVT) reported 14 minutes ago

  WHY DO I HAVE TO USE A 3RD PARTY LAUNCHER FOR A GAME I PURCHASED ON STEAM?!? @Ubisoft I don't have the login info for your God awful buggy 3rd party platform so now what I can't play ANY of my Tom Clancy games on Steam?!?

• 
  Olliezao (@bolly_olli58727) reported 14 minutes ago

  @Rainbow6_UK @Ubisoft can we please fix this rollback glitch. Its giving me rollback but elo isnt coming through and im losing elo im gaining through ranked games.

• 
  ezdev (@ezjpzy) reported 16 minutes ago

  @GameStalgiaX Ubisoft account login

• 
  Daniel Niemczyk (@niemczyk_daniel) reported 16 minutes ago

  @HIDEO_KOJIMA_EN I was just playing a Ubisoft game—there’s a supercharged Ferrari in it. It’s a shame I haven’t checked out your games yet, since I’m not working at the moment, but I have bad news for all players: all the servers are hooked up to aggressive, radioactive police-style video games

• 
  Choochoo Train (@ChoochooTr68965) reported 17 minutes ago

  @Katsurote peoples main issues with he game is first and foremost the story. It's **** from a butt and there's no room for debate on that. Too much Ubisoft busywork. The upgrade/suit system not as cool/fun as first game Mary Jane sections like come on man lol movement is great

• 
  GRAKO 𝕏🇹🇿 (@graysonapril03) reported 18 minutes ago

  @Ubisoft I bought wildland and it wont launch it just stuck on infinite loading screen @Ubisoft please fix it

• 
  GwynnieThePoo (@GwynnieTheP00) reported 18 minutes ago

  Ubisoft+ is the absolute worst. Gets weird logins (hacked) regularly even after having 2 factor login and will tell you your password is wrong when it’s not. Forcing players to have that trash is egregious. Deleting account (2nd time I’ve deleted in last 5 yesrs). Never again.

• 
  Mad Max (@Hotaro1999) reported 20 minutes ago

  @GhostRecon I’m willing to bet good money that if you took away having to have Ubisoft connect for the game to run it would fix the issue, and a lot of other issues. Tell me I’m wrong

• 
  BluePhoenix (@benoski73) reported 20 minutes ago

  @NotOrionLMAO Totally agreed. 2000's era Ubisoft would've been okay for me. Not the company that puts live service slop out today.

• 
  Jay Jabrolsky (@Jabrolsky) reported 21 minutes ago

  @RKRigney My friends have never had an issue recovering hacked accounts. It's usually their own stupidity clicking links but they get it back in one day max. They have lost their Ubisoft and Microsoft Xbox accounts forever.

• 
  NavyVetRex (@RexNavy) reported 23 minutes ago

  @maximumfoxeh @GhostRecon @Ubisoft I understand that the bugs are frustrating, but the update has only been live, for less than a week. So they're going to need some time, to figure out what went wrong, and how to fix it.

• 
  w4l3Dgr7 (@w4l3dgr7) reported 23 minutes ago

  @Shacharit_69 @mosuyanagi Issue is that neither ea or Ubisoft have been able to do anything remotely close to the levels of sm2 despite it being flawed.

• 
  YourFavouritePixel (@YFPixel) reported 28 minutes ago

  @EdwardSwardt @TheRealZephryss the problem here is that Ubisoft finished the Juno Arc in the UPRISING Comics, which is WHY the franchise declined They have no outliner

• 
  Snickel (@SnickelYT) reported 29 minutes ago

  How about for the 25th anniversary we fix the UPlay servers so that the platinum trophy is obtainable on the PlayStation 3 again? @Ubisoft @UbisoftSupport

• 
  🇬🇷🏛️η απόγονος του προστάτη🏹🏺 (@alexxozydu) reported 30 minutes ago

  @pqapka i dont know i havent really played any ubisoft games yet so i cant really tell you. but my friends who have played it have told me that the gameplay and plot writing have become more sloppy recently, so it’s more of a writer’s issue

• 
  Hijinks (@Hijinksss) reported 34 minutes ago

  @PaulTassi I dropped it after Ubisoft told them to both: wrap it up and also somehow greenlit like 4 extra seasons. Was the dumbest thing. Almost 18 months of no content for them to come back and be like “no we’re still continuing it.” Just done with live service looters in general.

• 
  Raion Sensi (@RaionSensi) reported 38 minutes ago

  Beast of Reincarnation devs apologized to gamers for the performance issues. Meanwhile, Sucker Punch and Ubisoft outright blocked people for sharing their opinions about Ghost of Yōtei and Assassin’s Creed Shadows. If studios can do whatever they want, they should at least listen to their audience.

• 
  Just An Animal (@JustAnAnimal47) reported 38 minutes ago

  @UbisoftSupport @ubimassive @Ubisoft Broken Rain = Broken GARBAGE

• 
  MajinBugo (@AngeloLugo20) reported 40 minutes ago

  @KindredBlade @Ubisoft Hey I was just as heart broken as you when they canceled the Sands of time remake

• 
  Hector Sorto (@SortoCaballero) reported 41 minutes ago

  @Atalbur_design @BlizzardCS i have the same issue, include i don't know how because i use authenticator and only got 3 mails, mi rockstar and ubisoft too

• 
  BigCheese (@BigCheese309) reported 43 minutes ago

  They be talking about GTAVI like it’s being made by EA or Ubisoft and Is gonna be just some live service bullshit

• 
  🦾MarcTheCyborg 🦿 (@CyborgMarc) reported 44 minutes ago

  @toa_nippon My issue with the gameplay here isn’t that you’re given i-frames during the slow motion shots, it’s that during the battle, an enemy will start to attack you from behind or the side and immediately disengage if you start attacking one of his friends. It’s 1v1 duels, meant to look like a battle, because Ubisoft didn’t take the time to develop crowd control mechanics, but also didn’t want the player to feel pressured to think about their strategy/positioning. It’s lazy design, carried by visual flair. Yakuza has similar visual flair; and heat actions are similar to the slow motion moves in AC: V at a basic level, but every game gives you moves or entire styles which are geared around fighting multiple enemies at once. The only Yakuza games where the enemies stand around doing nothing while you fight their friends are the turn-based RPG entries (for obvious reasons)

• 
  Jorge perez (@Jorge_305) reported 55 minutes ago

  @xmuratbolukbasi @lowkeytarn1shed @Ubisoft You shouldnt have to do anything for a product you bough is on the devs to fix their game.

• 
  ZaneKaneOnAir 🇨🇦🇺🇸🇬🇧 (@zanekaneonair) reported 56 minutes ago

  @TimoTweetss This might be a hot take, but if these bosses were in a game and were handled well, no one would complain. The only problem is that it is Ubisoft.

• 
  Assassin's Creed Unlimited (@ACUnlimited378) reported 59 minutes ago

  The bottom line is - Ubisoft makes those games, I play those games, and I enjoy them for what they are. If all AC franchise was the exact copy - paste of the early games, people would say it was boring and they needed to change it up a bit. That said, do I want the actual assassins and templars to be the centre point of future games? - Definitely. Do I want the MD to come back the way it was in Desmond's era? - Certainly. Ubisoft did such a great job with Mirage and all fans agree on that. But what they also agreed on was the fact that the game was too short. And it highlights the problem that now the fans expect longer games, or rather, games that they can spend longer time on. And how do you all suggest it's gonna happen if we just revert back to basic linear gameplay?

• 
  robolto78 (@robolto78) reported 59 minutes ago

  @Ubisoft Until you guys decide to fix a game that doesn't work on next gen BEFORE you update the graphics to next gen, you won't get another penny from me. It's insane that you let people purchase this game knowing good and well that it won't work on modern e core PCs. Shame on you ubi!