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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 64% Sign in (64%)
  • 17% Online Play (17%)
  • 10% Glitches (10%)
  • 5% Matchmaking (5%)
  • 4% Game Crash (4%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Cehegín Online Play 14 hours ago
Weimar Sign in 20 hours ago
Pessac Online Play 20 hours ago
Escalquens Glitches 21 hours ago
Angerville Online Play 22 hours ago
Colombes Matchmaking 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • AnggeloC95
    Anggelo Consiglieri (@AnggeloC95) reported

    Hello @UbisoftSupport , I am trying to create an account because I already own Assassins Creed Black Flag Resynced in Steam. Each time, a message that says "There has been an error, please try again later" appears in the Ubisoft web. What can I do? I don't want to refund the game

  • Chrissx_x
    Chris Cave (@Chrissx_x) reported

    @beyond_fps you know you never hear about Ubisoft leadership/devs complain about their subscription service when they offer a more damaging model.👀

  • xshblaser
    BLSR (@xshblaser) reported

    @FabiannMorgan lmao people having problems on their own and blaming Ubisoft or the game

  • WSGT_Feed
    Who Screwed Gamers Today (@WSGT_Feed) reported

    @Dexerto The problem isn’t just digital games are bad. The problem is you have to have pro-customer policies to go full digital. For example Ubisoft at least has refunds after playing a game for no more than 2 hours. PlayStation refunds are voided the second you download a game.

  • ComicMelon
    Comic Melon 🍈💖 (@ComicMelon) reported

    @KriKrix11 A lot of games solve this by simply graining/noising the skybox at a fairly high depth, and dithering it down. Ubisoft seemingly doesn't do this for whatever reason. Bit of a problem with their games overall sadly, they just expect the TAA and grain to "fix" it.

  • AIKO_2SK
    2SK (@AIKO_2SK) reported

    I had no problem with GTA VI Being an $100, Ubisoft goes over the $100 limit, and these copy and paste Sports games

  • wuxinzisha
    Xīn Zǐshā (@wuxinzisha) reported

    JESUS ******* CHRIST. Logins don’t equal income for Infold y’all have got to stop talking out of your asses. If a live service game isn’t making money, regardless of if people are logging in, it won’t stay online. Ask Ubisoft about their live service game they shut down last year

  • Gamer_chris78
    Gaming_Sage Chris (@Gamer_chris78) reported

    @UbisoftSupport @Ubisoft can you please fix Assassin's creed shadows on steam already ? The texture barely load, the cutscenes keep pausing not to mention the recent patch made everything lag even worse.

  • StupidPumpTard
    Andi's dumb pet (@StupidPumpTard) reported

    @Krekkov Yeah it sucks but I'm honestly just glad we even got a year 10, was so goddamn sure that with how Ubisoft is going they'd just can the game after year 9 At least they're prolly gonna fix it quick since we just got a 2h maintenance

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    "In production" means nothing in 2026. The Division 3 isn’t competing with rumors. It’s competing with Ubisoft’s live-service track record. No gameplay. No setting. No release window. Just org-chart updates, job listings, and the usual online-systems language every publisher uses when they want the forever-game upside. That doesn’t mean it’s doomed. It means the real question isn’t whether The Division 3 exists. It’s whether Ubisoft can make a sequel players trust to survive its own roadmap. Because that’s the franchise tax now. Not excitement. Proof. A good Division 3 is absolutely possible. But after this many years of "we’re listening," roadmaps, resets, and live-service drift, nobody should be clapping for a production status update. Ship the game. Ship the plan. Then we can talk.

  • peacescycle
    lunja 🕊️ (@peacescycle) reported

    if even i noticed how badly written the robert maynard questline was that's how yk ubisoft really has to fix it now...

  • iampowlly
    iampowlly (@iampowlly) reported

    There was an update! So what did it update? Not the laggy game, not the sound sinking, not the textures loading? so what then? I do not know. What I do know is I refuse to play this game until it has been fixed buy Ubisoft or Nvidia! So lets see how long it takes a AAA studio to fix there game!

  • EternalDragonX2
    The real Mark Eff (@EternalDragonX2) reported

    @zacczacci @JayShockblast Have you ever played a Ubisoft game near launch? They literally ALL have issues.

  • chaosprimeZ
    The Chaos Lounge (@chaosprimeZ) reported

    @Riskit4TB @Ubisoft @assassinscreed Also on a 3090ti, 9950X3D 64gb 6000 had no issues Played on Geforce now which runs on a 5080 and still no isses. Have you updated to the lates drivers and if so tried rolling back one?

  • JaegerVA
    JaegerVA (@JaegerVA) reported

    @Ubisoft siege servers bad, me angy, fix

  • EDROXinc
    Edrox interactive (@EDROXinc) reported

    i bet few Ubisoft games now are not playable because of online connectivity issue

  • fartfootjob
    evil entity (@fartfootjob) reported

    Ubisoft won't let me play my copy of Rayman Legends I hope they crash and burn!!!!!

  • rensela
    rensela (@rensela) reported

    @teuxaa @Cloud9 @Ubisoft buddy, stats dont mean ****, hes using AI aimbot and wall banging me. we also have a random on are team and we dont ddos sooooo add it up

  • moe_epsilon
    𝒟𝒶𝓋𝒾𝒹 (@moe_epsilon) reported

    @ReelFacts_yt @CultureCrave Haven't bought discs in 14 years. PS4/PS5 library is 900 games. None of them are delisted. My accounts never been locked The only games that I got that don't work anymore are games like The Crew where Ubisoft shut the servers down on an online only game and effectively killed it

  • CZseventyfive
    B85! (@CZseventyfive) reported

    @OneHitSword @Variety Tell that to Microsoft when EU/UK forced it to license & operate its game streaming service to Ubisoft as a concession to get approval.

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    3.5 million copies in 14 days for Black Flag Resynced. Turns out players will, in fact, buy the game when the pitch is simple: A thing they already love, made easy to buy, running well on PC, without smelling like homework. The funniest part is Ubisoft beating its own full-year expectation in two weeks with a remaster of a 2013 game while the broader business still needs a restructuring story wrapped around it. That’s not nostalgia performing a miracle. That’s demand looking obvious the second a publisher stops fighting it. Credit where it’s due: 100k+ concurrent on Steam is a real result. Players showed up. Ubisoft shipped something people felt was worth paying for. But let’s not turn one win into a fog machine. A legacy hit overdelivering does not magically solve the trust problem that made "just sell me something good at a fair price" feel like a corporate breakthrough. Still. Nice reminder that consumer demand is not mysterious. Sometimes the market research can be replaced by making something people actually want.

  • teuxaa
    shzwnn (@teuxaa) reported

    @rensela @Cloud9 @Ubisoft are you actually launching DDoS attack on ranked rn ?

  • Azure_296
    Azure 🇨🇦🇭🇺 (@Azure_296) reported

    @Pirat_Nation What...? I love open world, but the problem is that some games have boring, empty, and soulless worlds like every Ubisoft game

  • JamesRLandrum
    James Landrum (no relation) (@JamesRLandrum) reported

    @nocontextmemes Problem isn’t Microsoft, problem is the chucklefucks that take advantage of this technology to make the “perfect game” then quit midway through because they’re unhappy with the progress. Even the **** Ubisoft employees say they were forced to make was good enough to release.

  • MADkurious
    MADkurious Gamer (@MADkurious) reported

    @xShephardx @Ubisoft This is what we call a worthy critique. The whining and anti-ubi complaints are so annoying, but pointing out real issues in a respectful and knowledgeable matter like this might actually influence change.

  • RockyWhu
    RJTHEGAME (@RockyWhu) reported

    Steam certainly but even Gog, EPIC etc hardly ever goes down and Sonys digital library is nowhere near Valves for security, stability or prices Ubisoft I've had issues with mostly but that's it on PC If Sony want to force Digital only worldwide then they need too improve their service

  • luqmann_azhar
    luqman azhar (@luqmann_azhar) reported

    how else can I play assassin's creed without using ubisoft connect? it's so ****, this past 2 weeks only it's been down 2 times, can't login for days, wtf!

  • papajones_31
    FRANCISCO (@papajones_31) reported

    @Ubisoft Plis Fix your dam game, AC Black flag, I can do parkourt without my screen get freeze every single time

  • Max81101137
    Max (@Max81101137) reported

    @DanMontgomery87 @IGN Just saying I’m not buying any PS game ever again - or console, or bothering to fix my 4 broken Dualsense… or CERTAINLY not buying any Ubisoft game minus Rayman… but you already don’t own any digital game purchased on Steam, stores… even some physical games aren’t owned.

  • 16thHarmony
    16thHarmony (@16thHarmony) reported

    @DualBladeSteven @MoreLimitless And this means ZERO chance of these games going to game pass. And this is why Asha is very SLOWLY in the process of restructuring game pass. That will eventually be an archive service more akin to Ubisoft Classics. Steam is coming to take over from the Xbox store.