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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in | |
| Austin |
Sign in | |
| Duluth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Xbox Indie Gamer
(@indie_xbox) reported
@COWCATGames I think the community does, and rightfully so, has more grace for bugs like this so for small teams especially when they go to fix it right away versus a billion dollar company like EA or Ubisoft that had no excuse
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xoxo
(@xoxo84962392) reported
@smokeyybearr @WattsyLadd @UbisoftSupport Hello, I'm really sorry about your account, if Ubisoft won't give it back then why not take it from them? Nesthacks on Instagram got mine back when I had similar issues
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𝕾𝖆𝖑𝖊𝖒 🐉
(@x_khaleesi_x) reported
Matchmaking for @RollerChampions is kinda bugged or something, takes me minutes to half a hour to find a match just for it to crash or try to cancel the matchmaking and it never cancels @Ubisoft @UbisoftSupport
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Ravi
(@ravipathak59) reported
@Oti09280470 And what about devs like Bioware and DICE that release buggy, broken, unfinished and unpolished games and then instead of fixing games simply abandon those said games and run away? What about Ubisoft that releases games with awful microtransactions?
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koreios
(@Koreios) reported
@RollerChampions please fix your game man. sponsor contracts are broken and don't track properly; can't link twitch and ubisoft for rewards; matchmaking queues are riddled with disconnect errors. it's a fun game, but this really feels like an alpha.
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Julien
(@Julienmidbridge) reported
@RollerChampions I can't believe that this is a game from 2022. - Why is it on ******* Ubisoft connect and not steam, the game would have more people -> more money income. - Keeps crashing/disconnecting you from games. - Matchmaking seems broken, that can be a problem for 1/2
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hit_fire
(@agrawalanik721) reported
@Heithtrev202 @LegacyKillaHD That's not how business works. Remember when Microsoft tried to buy Nintendo... I can say Square Enix, EA, Ubisoft etc... may be acquired in near future because they are having problems financially. But Sony, Tencent, Nintendo etc are in very good place financially.
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Turtle
(@WarTurtleR6) reported
@supUnion @FreshCasts Slight issue , dont have uplay installed
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Aniket007
(@Anib0036) reported
@Elvira04289 Yes, exactly. In addition to that ubisoft made connection to the main ac plot in the dlc as well. Still people called it disconnect and what not. The ac fandom actually just decided to hate the game and regardless of what ubisoft did, it didn't matter.
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Tvrtlx
(@TvrtIx) reported
@Ubisoft @Rainbow6Game fix ur game all the servers are *** and I keep lagging
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Booped
(@BoopedV3) reported
@kidkvu Problem isn't battleye it's ubisoft not manual banning them
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Zero two
(@ZER0_TWO_) reported
@UbisoftSupport Can you Give me a copy code of ac origin in Ubisoft plz or fix it as soon as possible
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Kayyybee
(@ImKayyyBee) reported
@GameSpot Miswritten title. Ubisoft+ is NOT bundled with any other subscription service and is releasing on Playstation & Xbox at a later date as it’s own service. Ubisoft+ Classics is bundled & Xbox is also receiving a different approach with gamepass but not the main subscription.
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Milan 🇭🇰
(@MilanCT_) reported
@AthienoR6 The negativity is tiring, and I wouldn’t want to check out a game where big parts of the community say it’s trash and whatever. The game is nowhere near perfect and Ubisoft don’t help it with some of the changes they make and take forever to fix
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Jack Farting
(@DragosDutescu) reported
@Ubisoft I can not invite my friends can you pls fix the problem
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SavvyTree
(@Savvy_Tree) reported
@UbisoftSupport I can't login to my account, keeps saying ubisoft service is unavailable please try again later
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JrEwing
(@JrEwing21785822) reported
@KillmongerXXL @maxhtes1 @marlisjun PSPlus is the biggest gaming subscription service in the world at double the amount of Gamepass, more games and Ubisoft+ classics included. But I have no real interest in subs. I buy my games....cause I'm not a skinflint.
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it's Mogli
(@itsmogli) reported
@Ubisoft @UbisoftSupport no doubt you make great games, but you don't have any standards for customer support, why do you even have a contact us page if you are not going to resolve customers' problems, just pathetic, you should be ashamed of yourself!
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Clak Is Bad
(@ClakGN) reported
Day 1 of asking Ubi to fix the cheating problem. Vol #2 @Ubisoft
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TTVhungry_misfit
(@ILLVILLEGAMING1) reported
I guess you dont respond to fans of the company been a long time supporter but every issue has never been address or even a reach outkinda sad @Ubisoft
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Vinson perez
(@Vinsonperez32) reported
@evilbananawind @Ubisoft @UbisoftSupport This guy's will never respond I’ve tried so many times none responded, all I had to do was get an external support specialist who was able to resolve this whole issue of my account getting all messed up and it worked out perfectly, his page is #elix_tools04 on Instagram
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Z Herb
(@ZHerb76) reported
@HardDaysMike It's a fine game, love the Greek setting, has typical ubisoft issues like a lot of bloated side content, I think it's a bad AC game as ypu don't play as an Assassin and there's no creed in the game name Assassins Creed but still good imo
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Mack Of All Games
(@mackofallgames) reported
After 2 years, I believe there shouldn't be many technical issues but when Ubisoft fixes them and "hopefully" decides to add more content and even cross-friendship I believe this can be huge competition to the likes of @knockoutcity And @RocketLeague Plus its Free 👍🏿👍🏿👍🏿👍🏿
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Sarah Becker #loveisintheair #frikandelspecial
(@FighterFPS) reported
@BarkLogistic CDPR doesn't care about their reputation. You don't need a good reputation to make billions of dollars. And you don't need trust of players. Look at EA, Ubisoft, etc. They make billions of dollars with broken unfinished games like BF5, Battlefront 2, ME Andromeda, Anthem, BF2042
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whisk (Minors DNI)
(@Phloxymorone) reported
Roller Champions is an insanely good game thats super fun too bad for some reason Ubisoft networking is awful. Progression is painfully slow, theres daily challanges to speed it up, sadly they're completely broken atm and you can't progress them
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el que no culea ❌❌❌
(@DanoBaezz) reported
@Ubisoft Your poor job with the spanglish u use was just insulting. I'm a fan of farcry and had a huge hype about this game, you just let us down. Very very poor job and with some serious bugs to fix.
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jet set radio stan account 📻 #BLM #ACAB
(@dacoolshoeshine) reported
@nova_nyah The ONLY way this makes sense to me is if there's some sort of rights issues forcing them to use PAL versions of games. The only case of this that would make sense to me is Ape Escape 2 though. For some reason, the US version was published by Ubisoft, and because of that,
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NyteKoreDotexe
(@andy6477733157) reported
@TheDivisionGame @xdyjdtygkxgz @Vandring1871 Is this what their focusing on, useless posts on art work when they could be fixing the their broken game from their update. PC version of the game is basically unplayable and on console we get disconnecting issues for countdown. Fix your game Ubisoft!
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Kristopher Hanson
(@Krishanson22) reported
@Ubisoft @RollerChampions fix your dog poop servers, the game is not even 5gb and you can't even get a main lobby right wth!with!? So much for a million dollar co. 🙄
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ohmygodc
(@Insertn46718363) reported
@Ubisoft Matchmaking is broken, laggy servers, unplayable