Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 05/20/2024 15:40

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (66%)

    Sign in (66%)

  2. Online Play (20%)

    Online Play (20%)

  3. Glitches (6%)

    Glitches (6%)

  4. Matchmaking (4%)

    Matchmaking (4%)

  5. Game Crash (3%)

    Game Crash (3%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMoscow Online Play
BelgiumKnokke-Heist Online Play
GermanyRheine Matchmaking
FranceIllkirch-Graffenstaden Sign in
GermanyWassenberg Sign in
NetherlandsNieuw-Vennep Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • thepixeldave dave (@thepixeldave) reported

    hey @UbisoftSupport do your ubisoft connect servers have some issues? the download rate of the #RainbowSixSiege patch was dropping to 0B/s and at the moment i cant connet to ubisoft connect. an i am not the only 1 in my voice channel with this problem

  • raptorboiii raptorbruv (@raptorboiii) reported

    @Ubisoft please fix this lobby loading glitch **** its getting me suspended from games and it's really annoying

  • _SplitSoul_ Donnie (@_SplitSoul_) reported

    @hxmilton_c @IceNysp @watchdogsgame yes but watch dogs 2 ruined all that with the lack of weapons crafting and 3d printed bs and tagging like second son the first had realism and much more to offer better story missions and dlc 2 was a joke and had lag issues from it connecting to the ubisoft store

  • CBMTrek Captain M 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🖖🏻 (@CBMTrek) reported

    @UbisoftSupport cannot login. Tried this morning and nothing. tried now and nothing. First won't accept my login credentials then changes to: "an ubisoft service is unavailable. Please try again later." Ubisoft plus member on PC

  • melonyswife dee (@melonyswife) reported

    Honestly I don't want crash or rayman in smash considering how ****** Ubisoft and Activision are.

  • deadthrall Brandon (@deadthrall) reported

    Man I have my problems with AC:Valhalla just like every other game in the series but damn the story and characters are really well written and realized. Good **** @Ubisoft now just work on the overall flow of combat gameplay and trash this shite skill system.

  • Userame2 Lorenzo_Henio (@Userame2) reported

    @Ubisoft Yo I got an alpha pack whilst playing rainbow six siege and it gave me an error code and so I closed my application thinking it would help the issue and low and behold it disappeared and it lowered me to 2% where did my pack go I'm on ps4

  • PrizmaR6 Prizmah (@PrizmaR6) reported

    Yo does anyone know how to redeem Faceit shop items? I put the code into Ubisoft and its not working. Is it a steam code?

  • Vole182 Vole182 (@Vole182) reported

    @AEGRO_84 Games aren't movies. Apple, Google, Amazon, Netflix, Ubisoft, EA are all getting into gaming with subscription services. They all know that you can cover the cost of the base game with a service like GamePass and make plenty of revenue off of the DLC's, Skins, Battle Passes, etc.

  • HermitOccult Hermetic Hermit XXXIII (@HermitOccult) reported

    @Kriss_Jenkuns @UbisoftConnect I am having this problem now. What the fucc is going on with Ubisoft?

  • Tabs290403 VG | Tabs (@Tabs290403) reported

    @Ubisoft fix your game please, you fix the audio bug with Ash and Iana g36c and now twitches f2 has the audio bug WTFFFFF

  • CzarneckiMaks Maks Czarnecki (@CzarneckiMaks) reported

    @GoogleStadia I have a question about Far Cry 6. I have Ubisoft + and this game is available in this service ?

  • ugustindv Augustin "Darrek" De Vita (@ugustindv) reported

    @_Sympthome @Hylis1 @Trackmania We are still investigating the issue. Please use the Ubisoft forums for reports.

  • David_PekePower D A R K B E A T (@David_PekePower) reported

    @assassinscreed I really hope you fix the issue that doesn't allow to use the fishing skill, even when you have unlocked it by building the fishing lodge on Ravensthorpe. @ubisoft, help on that would be really appreciated.

  • GustaaHenrique_ Gutas 🌵火🇦🇹 (@GustaaHenrique_) reported

    @Ubisoft @Twitter fix r6 now!!

  • TOSportsAdam Adam (@TOSportsAdam) reported

    @soIoucity @Ubisoft @Twitter Tell them to fix Rainbow first

  • justarianthings Aryan J (@justarianthings) reported

    @KhanSencer @benjaminstrike ******** are going to whine about absolutely stupid **** like this and ubisoft is retarded enough to actually implement it. Valkyrie has literally been in the game for YEARS and it is just now becoming such a big problem? **** right off.

  • CzarneckiMaks Maks Czarnecki (@CzarneckiMaks) reported

    @GoogleStadia I have a question about Far Cry 6 I have a Ubisoft + and this game is available on this service?

  • JoGoTheVO Josh Gordon - Voice Actor/Concept Artist! (@JoGoTheVO) reported

    @hawkatana @mk_aln9 @nintendolife Valid. We can’t ignore what’s going on right now. The company that owns Crash’s publisher and developer is in hot water though now that the government is getting involved. Unfortunately, the French government is gonna have to handle the same stuff going on at Ubisoft.

  • RachelMaireRose Rachel (@RachelMaireRose) reported

    @Ubisoft please enlighten me how your ps4 games aren’t working and your website also is not working when trying to get in contact with a support person.

  • ZeroGames4Me Zero (@ZeroGames4Me) reported

    News about Far Cry 6 being 30fps on Stadia is frustrating! I really should have ordered that new PC, but I was too cheap. I have always had a problem with spending money on myself. No use for my Ubisoft+ subscription. GFN doesn't work for me and my PC is too weak to run the game.

  • natelikesfun Nate Brewer (@natelikesfun) reported

    @JackaryDraws Realistic: Rillaboom or Decidueye (because Legends) Someone barely anyone is talking about (as has consistently been the case in Pass 2) *maybe* Ubisoft Most wanted: Karate Joe Shovel Knight Rayman Crash Maxwell Octoling an assist trophy I just want something shocking tho, tbh.

  • MewizardVT Mewizard (@MewizardVT) reported

    @UbisoftSupport "A Ubisoft service is currently unavailable"?

  • SniperKnighter SniperKnighter (@SniperKnighter) reported

    I have a tip for anyone who happened to play a game that forces you to open the ubisoft launcher: Turn it to offline mode. I was having trouble out the *** launching a game that opened it up and i got the game to work once i turned that **** to offline.

  • abd_hazaa Abd (@abd_hazaa) reported

    @UbisoftSupport I have a different emails of ubisoft and psn Could it be considered a problem?

  • C1978Cliff Cliff Stewart (@C1978Cliff) reported

    @whatmbtweeted Id leave it at least a month after release for ubisoft to fix all the issues its sure to release with 👍

  • aMentalDwarfMan aMentalDwarf (@aMentalDwarfMan) reported

    @Ubisoft been trying 2 fix UNO on XBOX 1 X - game crashes 100% of time, paid 4 game & additional content, & not been able to get past sync, disconnect internet 2 get around crash per tech note, reconnected on menu, & crashed again. Would like a fix! gamertag: aSkippingMoron

  • ugustindv Augustin "Darrek" De Vita (@ugustindv) reported

    @nekojimTM Please use the Ubisoft Trackmania forums to report bugs. We cannot guess that you have an issue unless you send it to us.

  • Murad01233075 Murad (@Murad01233075) reported

    @Ubisoft @Twitter Fix Rainbow bugs and hacks Ubi

  • bretylium Matthew Smith (@bretylium) reported

    @_otiemuy @PuerOccisionis @Ubisoft Your generation is entitled, weak and selfish. You prevail fake outrage and self-loathing on everything. Yet you likely haven't ever travelled or seen true depths of human suffering such as in a conflict area/war. Then you might realize you are ignorant of true problems and hate