Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mulhouse
|
Sign in | 21 hours ago |
 Brussels
|
Sign in | 2 days ago |
 Amane Aït Oussa
|
Sign in | 3 days ago |
|
Lorient
|
Sign in | 4 days ago |
|
Paris
|
Online Play | 5 days ago |
|
Dieppe
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported@ThaSwampDonkey @Ubisoft A lot of players are reporting the same issue
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CombatCarrot (@CombatCarrot) reportedAfter hours of playing #AssasinsCreedBlackFlag I must say @Ubisoft did such a great job at the remake, HOWEVER, you didn't have to Ubisoft microtransactions into everything. Not to mention launching another one of your games to see details on an item. As someone studying game dev, playing and showcasing games live, there are better ways of making money. That ain't it. Moving a large part of the Animus to this was a poor idea. Yes, I understand not everyone plays for that portion of the story, but more to be a pirate. But you excluded those who enjoy the entire story, not just the role-playing pirate aspect. Frankly, I would have said 10/10; however, I think doing what you did significantly harmed the game from a narrative and moral viewpoint of a large portion of fans, even if it doesn't hinder progress. 7/10. Besides these issues, the remake IS the standard by which all remakes should be made. Even the funny bugs and glitches still exist. Game on point, some choices definitely not.
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The Right Is Ripe™ (@robertoggsp) reported@Pirat_Nation Their main problem is the slop they produce. Ubisoft "games" are for the simple minded, people who enjoy junk.
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Remy (follow me on insta: zero_art_official) (@ADemonNamedRemy) reported@SpIinterCaI god, i wish ubisoft would fix the game and have the last gen version be playable instead of them just telling players to disconnect and then reconnect when the game loads in.
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Keith Perkins (@KperkinsRochNH) reported@Colteastwood @Ubisoft Yeah but what about that one little video glitch? 2/10…
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RM's Gallery of PLAY (@GalleryOfPLAY) reportedYup, with DLC, it took me around 260 hours to beat. It’s also the most bloated game in the series with the most repetitive content. Many people will champion it as the best in the series or in the RPG series, but I’m think it’s some weird nostalgia or a similar attachment that people got to specific things during a period like the pandemic lockdowns. I found it to be uninspired and watered down. I played it out of inertia. I kinda regret I did. I should take better care of what I put my time into. The only redeeming aspect was the DLC that puts you in the midst if an actual ISU civilisation. It’s the only and most direct ISU content the series has ever received, but even that got repetitive and boring fast. The problem with Ubisoft games is they show everything the game has to offer in the first 10-15 hours. By then you figure out how many of each activities, power ups, colletibles, etc. are and you can easily figure out the game can’t have any gameplay changing surprises, because itms strictly confined in these aspects.
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pogbum (@pogbum4040) reported@Dedo1380601 @1_batuta @SynthPotato i dont think it should be erased too, its a system that allows for tons of story focused side quests, the problem is really the amount and the quality of it, tw3 does it but way better, also ubisoft games main story have really mid cutscenes too
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James Jay 🇿🇦 🤝 🇬🇧 (@Jacquesdrums1) reported@Ubisoft This new update sucks! Loot not picked up, enemies not responding to your whistle, harpoon quests not loading, trophies not dropping. Fix this!!!
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Sweatopod (@Sweatopod) reportedThey finally adding a Tonfa character and I can’t remember my login to ****** Ubisoft Connect so I'll never be able to log in again i hate it
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Druze_Bismarck (@Druze_Bismarck) reportedlogging into fallout 76 is like trying to draw blood with a rubber knife for the reward of stabbing myself with a real one @Ubisoft or @UbisoftSupport if you hear this please fix error 3.11
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Dave Crawford (@Pyro2678) reported@Duckdectiveduck @SmashJT There are exceptions to this for EA or Ubisoft titles however because they run from a launcher and it will absolutely try to fire up the launcher and throw an error due to no connectivity
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Timeflaire (@Timeflaire) reportedUbisoft should remake Assassin's Creed 2 next, and fix these ****** *** controls.
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Khazgard (@khazgard_Gaming) reported@ACE_1098 @zatboigone @TimoTweetss A horrible amount of bugs from falling trhough the world to the assassin board being super broken. (Killing the target didnt mark it off of the board causing you to reset a few times until it did) and ubisoft for the first time trying to push a fictional character as real.
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Calico Eric (@CalicoEricjxqr) reported@Ubisoft How about you fix the games you have instead of releasing **** and outing emblems out in a game that no one is going to ******* use. OR pay attention to a game that’s been out for 10 years but for some reason has still had the same issues since launch. Just a thought
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Max (@MaxwellST_) reportedI hope ubisoft do find a different solution to anti-cheating systems in comp Not because I think it will expose anywhere near as many people as the community expects, but because it will make sure that people finally stfu with these accusations after their ego gets broken
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The Gamer Guy (@GameNewsDiscuss) reported@lazyjusten I really liked Shadows to a point but it started to suffer from the same old Ubisoft issues of being too big, bloated and repetitive
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Piotr Malczyk (@b0urne_) reported@Ubisoft @UbisoftSupport @Rainbow6Game Game files integrity check doesn't see any issues.
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Chris Halici (@ChrisHalici) reported@Ubisoft @UbisoftSupport I’m begging for some assistance with Support Ticket 26341348 . It’s almost been a week, and I just need a quick and simple resolution. I don’t know who else to communicate to in order to address this issue. Thanks
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🐲【D】【R】【A】【C】【A】【R】【Y】【S 🐉#ᴛᴇᴀᴍʙʟᴀᴄᴋ (@tweetysgrandson) reportedchoosing to skip the checkers board game in Havana today and progressing the story **** having an achievement ****'s not worth it said the same regarding the piano minigames in FF Rebirth but they weren't half as horrible as this is playing against a broken *** AI I am sure a normal game of checkers on a phone app isn't half as bad as Ubisoft thought this would be simple to people #AssassinsCreedBlackFlagResynced
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Mentor Shinobi (@TomiShinobi) reported@Ubisoft I've searched everywhere for the key in Black Island, and it's just broken, killed all the guards it's not there, looked up and down and all around the island, and literally nothing. There is likely more than are not working. I will also put it in a bug report.
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?quirkism (@QuirkismBH) reported@Studdering @Slow00Motion @Ubisoft The irony of calling someone else a retard, while having a stuttering problem
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Miriam (Miri) 🧘🏻♀️💓 | On Vacation: Canada (@miriam_choomie) reportedNever thought I´d say this but Ubisoft Customer Service helped me faster and less complicated than Valve´s Customer Service... Ubisoft helped me within 2 hrs Valve still hasn´t resolved my case and its already 2 days. I know that this might be bc Valve is bigger but still they want like 2 or 3 extra steps and Ubisoft did that within 1 step. My case was in both cases a Refund case.
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Kottpota (@PS2Apostle) reported@ymnis_v1 @GOGcom You could get better taste, plenty of current games on GOG, barring that you’ll have to be susceptible to other storefronts to play your Ubislop. Lack of availability is probably because Ubisoft is restricting their crap to storefronts that get along with their live-service crap.
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🏳️⚧️ Miles 'Tails' Prower 🦊🔧 (@blood_nixie) reported@ymnis_v1 @GOGcom I think this is more of an Unisoft problem. I'm surprised there's any ubisoft on there at all tbh
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M🇸🇩الحكم الدولي (@Assassins_M) reportedBlack Flag Resynced newest update has terrible micro stutters and frame freezing on PC whenever you jump forward in cities. Seems to be a widespread issue and I tried everything to fix it but to no avail. Gonna have to shelf it till this is fixed. Buggiest Ubisoft game in a while
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Gareth Walker (@Revision_124c41) reported@EndymionYT Lmao reminds me of when I worked at ubisoft and they tried to tell me kassandra and not Alexio was the main character. A lot of the focus in development was on Alexio. Kassandra was planned, but it was pretty clear many of the games design decisions were built around a male lead. The decision of who was canon and the lead character seemed to come out of no where 3 months after the release of the game. Thats not even getting into the blood line issues. There are only 2 AC games where the female lead was intended and botched by interference and it isn't the post origin era. Its liberation and syndicate. Syndicate they screwed so hard by adding shoehorned in brawler mechanics to appease the top hat wearing twin. Had they focused on Evie Frye for the entire game. She had a much more compelling story as if she was the focus. Her brother Jacob was written like a supporting npc. The entire decision baffles me to this day. Lets not even talk liberation, its like they didnt know what to do with the game. Opportunity blown. Actually I forgot about AC China Shao Jun, again probably could have been a main story instead of this 2D half baked monstrosity. Not sure what inspired those games.
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Mateusz Wilk (@Mateusz24139518) reported@UbisoftSupport HEY UBISOFT FIX YOUR WEBSITE FIRST, I CANNOT RESET PASSWORD TO MY ACCOUNT AND CANT CHANGE EMAIL TO IT EITHER AND I AM MISSING OUT ON COOL FREE STUFF
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FINAL BOSS (@THEFINALBOSS223) reported@assassinscreed Fix ur stupid ubisoft connect app tht ruined my entire save file fuckkkk uu
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RoboticsDave (@DavidLo05086582) reported@MAGARIZZLER @pushsquare How is it broken ? I Haven’t experienced any glitches Ubisoft actually did a good job with this game
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Isay (@IBanJ8) reported@Ubisoft I cannot login into the game because your Ubisoft connect keeps saying I tried so many times.