Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (17%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (4%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Cehegín	Online Play	2 days ago
Weimar	Sign in	2 days ago
Pessac	Online Play	2 days ago
Escalquens	Glitches	2 days ago
Angerville	Online Play	2 days ago
Colombes	Matchmaking	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Challah Bread (@challah_bread_) reported 45 seconds ago

  @Dexerto And like Rockstar. Ubisoft insists on their own bad launcher. The companies that do this like EA as well are the ones that push for more expensive and only digital and are all hated and will not survive the 2nd crash.

• 
  🌾 (@Omanthegreats) reported 1 minute ago

  @UbisoftSupport Hello Ubisoft Support, I am experiencing a critical issue where my Ubisoft account has been hacked and the primary email was changed to a Hotmail address without my authorization. I cannot log in anymore.

• 
  Rei Tsukino ☕️Coffee Cat☕️ (@ReiTVT) reported 3 minutes ago

  @Dexerto Of course he's going to say that. Never mind it was Ubisoft who put the DRM and physical media issue on the map for normies with The Crew's shut down.

• 
  GP游戏脉动 🎮 (@TheAnnaji) reported 5 minutes ago

  If Ubisoft insists on remaking their back catalog, here are 3 games that would flop so hard they’d go down in gaming history: 🔔Prince of Persia: Warrior Within Toning down the 2000s metal/edge ruins it for fans; keeping it cringes out modern players 🔔Splinter Cell: Pandora Tomorrow Live-service design would completely ruin Spies vs. Mercs 🔔Assassin's Creed 1: The gameplay loop is way too repetitive for modern AAA expectations That awful haircut 😖

• 
  Radivm. (@Radivm_) reported 6 minutes ago

  @UbisoftSupport Why is it every time you fix one bug, you create a new one. Ubisoft won’t even open anymore. Brainless developers

• 
  Josh (@JoshM574) reported 7 minutes ago

  Data like this doesn't paint a great picture, however whilst AC BF Resynced launched that week, Ubisoft no longer reports sales data to Circana. So I suspect that'd have far more than 10K. Ultimately tho idc about data, a choice going away with a broken digital ecosystem is bad.

• 
  Yorkshireneer (@awalmsley11) reported 8 minutes ago

  Right if this fix for AC Black Flag doesn't work im launching a chevauchee on @UbisoftFR. Frankly appalling launch. I can verify files, key is fine. Just crashes as soon as you get passed "synchronising achievements".

• 
  spongeaa (@spongeaaa) reported 8 minutes ago

  like how ******** are you gonna do a 5+ hour server maintenance on the same exact day as the update ubisoft what are you doing now im mad as **** because they could’ve done the maintenance prior to the update but no lets waste everyone’s time and shut the servers down today okay

• 
  Zee13Sikkalo (@Zee13S) reported 14 minutes ago

  @Ubisoft Can you guys fix this. The black from the original was my favorite, now it no longer stands out.

• 
  Dubious Legality🇺🇸 (@Zaiken64) reported 18 minutes ago

  @Percdye @Pirat_Nation "Most multiplayer games" dude 90% of steam works on linux. I haven't had a problem with ANY multiplayer game because I don't play Ubisoft or EA. Everything else works just fine. Zero hiccups. Maybe stop buying trash.

• 
  YANG_93 (@THEYANG93) reported 24 minutes ago

  @vgfytschool The day 1 thing is just an excuse to still **** talking Xbox. Gaming press is not having the same energy with Ubisoft and it's service, they released the black flag remake day one and no one is worried or complaining.

• 
  Whinetaster (@VictoryParaDice) reported 28 minutes ago

  @ToweyAnthony @ClownWorld Its the same issue that Assassin's Creed: Shadow displayed. Staff claiming they'd depict history (Ubisoft bragging they consulted history "experts" for it even), but if any of that was true, the descendants of the ruling classes in Greece and Japan would look much more African.

• 
  Clix_mufc (@clix_mufc) reported 28 minutes ago

  @Pirat_Nation This is the problem we have.. nothing but complete morons sitting at the top of these companies! Asking how Ubisoft have been doing the last few years? Everything rosey?!

• 
  TopKet (@topdoog11) reported 29 minutes ago

  @VeltisLeEvil @Yg39017755 Yeah the single player games with drm like most Ubisoft games you can’t play offline This for all platforms not exclusive ps problem. Even disc versions of Ubisoft games are basically not on disc and just downloads

• 
  Endymion (@EndymionYT) reported 32 minutes ago

  PLATINUM TROPHY 213 ASSASSIN’S CREED BLACK FLAG RESYNCED A pretty good remake but I have problems with it too. While the majority of what I enjoyed in the original is kept in tact, personally what was added was inferior to the base version imo The new officers were okay, but I found this remake lacking in meaningful additions. Weapons are still very limited, there’s no muskets to shoot now & the game desperately needed more variety in the combat/build crafting area. The amulet system or whatever they call it where your little trinkets give you buffs is a step in the right direction without going full blown RPG, but I would’ve loved to see more variety in weapons & what Edward could use. Build him as more of a swordsman or gunner for example would’ve been cool. They’re on the right track at least. Only trophy that was annoying is the one where you need to fill every piece of the mansion with art. Cause you have to rely on RNG to get it. Although all in all, a rare win for Ubisoft, even if again I have problems with quite a bit of the game still. Some facial models look bad still, game needed more variety & as a remake imo they could’ve gone further But if you compare this to Shadows, I mean this game is way better obviously. I hope they remake Rogue, cause that game deserves more love. Anyways moving on, hopefully Ubisoft learns from this & maybe do a Black Flag 2 some day. The audience clearly wants it & Edward is still one of the best protagonists in AC history

• 
  FinalBoss.io (@FinalBoss_io) reported 36 minutes ago

  They removed Edward’s hood toggle during leap-of-faith animations. Not a feature people invented in their heads. Not a balance issue. Just one of the little bits of character players liked being trimmed out in a patch Ubisoft didn’t even bother to call out. That’s the part remakes keep missing. Fans don’t only want the game back. They want the version that felt like somebody still cared about the details. Strip those out and you’re not preserving Black Flag. You’re sanding off the reason people kept it around.

• 
  elZ (@zacczacci) reported 37 minutes ago

  @TimoTweetss The ubisoft problem from the last 10 years.

• 
  TheHarshReality (@KingCheesus) reported 39 minutes ago

  Xbox has been killing it on the consumer side lately. Strong backwards compatibility on consoles that now extends to PC too, with original Xbox games playable on Windows and handhelds with upgrades. -Disk to digital conversion is in testing and rumored to roll out soon so you can turn physical discs into digital licenses. -Better Game Pass subscription with more day-one games, added perks like Ubisoft+ and EA Play, and improved cloud streaming. -More consistent first-party game output hitting the service regularly. -No deleting your account just for not logging in if you have purchases tied to it. -Plus solid Play Anywhere support and cross-play focus. It’s funny how some outlets twist these pro-consumer moves into negative narratives, probably to downplay how Sony has been more anti-consumer with things like ditching physical games and restrictive policies.

• 
  Moonlight Dragoon (@Z_Silvestri) reported 40 minutes ago

  The problem is that they tried to do this with immortals and no one played it. I've been saying it for years but these teams don't want to make AC and far cry anymore and ubisoft is the one that keeps making them put the branding on it cause it's the only way it'll sell

• 
  Mason (@masenr6) reported 43 minutes ago

  @Ubisoft fix ur **** *** ranked 3.0 I play 3 games today… 1st and 3rd games are cheater stacks… 2nd game,is the only legit one my game crashes in map pick phase (cause ur games **** and can’t handle me tabbing out) and cancel…

• 
  DarkSirius (@The_Darksirius) reported 46 minutes ago

  @JamieMoranUK Lets not forget EA Play Pro and Ubisoft Connect where you can play those publisher's games DAY 1. Yeah, but Gamepass is the problem.

• 
  Its_Jmoney814 (@Its_Jmoney814) reported 47 minutes ago

  @Ubisoft fix your game got another bug in assassin creed black flag resynced

• 
  Max (@Max81101137) reported 48 minutes ago

  @DanMontgomery87 @IGN Just saying I’m not buying any PS game ever again - or console, or bothering to fix my 4 broken Dualsense… or CERTAINLY not buying any Ubisoft game minus Rayman… but you already don’t own any digital game purchased on Steam, stores… even some physical games aren’t owned.

• 
  Omni (@Uhohhhsis) reported 50 minutes ago

  @assassinscreed @30Posted What? Your highest upvoted issue has gotten no acknowledgment. You released a patch right before the weekend making it unplayable for Ubisoft Connect PC players. Please check the forums

• 
  Damien O'Brien (@DamienMagician) reported 50 minutes ago

  I don’t know if any other gamers have this issue. Every time I try to play a game that’s on Ubisoft connect it makes me reset my password each time then locks me out saying I’ve tried to log in to many times 🤬🤬🤬

• 
  OddlyDeath (@OddlyyDeath) reported 53 minutes ago

  @Rainbow6Game @Makeship Meanwhile my basic *** curse words get me labeled disruptive and slapped with bullshit Go **** yourselves, Ubisoft. Your moderation is a pathetic ******* joke. Maybe that hacker shouldn't **** off maybe you sorry *** clowns should **** off instead. Fix your dogshit system

• 
  . (@Silva_costa_07) reported 55 minutes ago

  @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

• 
  Edrox interactive (@EDROXinc) reported 58 minutes ago

  i bet few Ubisoft games now are not playable because of online connectivity issue

• 
  藤野けんじ (@fujin0kenji) reported 59 minutes ago

  @genius_eu @TheGameVerse Absolutely not That’s a remake btw so if he was that good why not do it from the first one if Ezio couldn’t do it no one really can Anyways if the games haven’t had the title of AC and Ubisoft just made em into open world games no problem but the newer AC butcher the franchise

• 
  Antimédicos 👽 (@pumpkin_link) reported 60 minutes ago

  @MichaelGTG2 @MetroidFREAK21 I get your point but the AC syndicate thing is 100% Sony's fault, it was a gpu glitch on ps5 back compat mode that in my opinion should be fixed by sony as an accuracy issue, but ubisoft stepped in and made a game specific patch for that