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Ubisoft Connect

Ubisoft Connect down? Current status, problems and outages

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 64% Sign in (64%)
  • 19% Online Play (19%)
  • 8% Game Crash (8%)
  • 7% Glitches (7%)
  • 2% Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Vizille Glitches 4 days ago
Cape Town Sign in 5 days ago
Saultain Sign in 6 days ago
Lyon Sign in 7 days ago
Johannesburg Sign in 7 days ago
Milton Keynes Online Play 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • greenappleojh
    applequinn (@greenappleojh) reported

    "this feature is currently unavailable because a ubisoft online service received too many requests in quick succession from your account" ***** just show me my photos and fix your broken *** ****

  • kidnavy30
    Im You But Black (@kidnavy30) reported

    @Ubisoft @Rainbow6Game Your game is fuccing horrible and your anti cheat system is compared only to pornhub’s 18 only rule like fix it the Fucc up.

  • KapKatty
    ◤ ◢◤ ◢ KapKat ◤ ◢◤ ◢ (@KapKatty) reported

    @direcktgaming How Ubisoft has these issues so consistently??? Glad it’s performing better though. Either way I won’t be buying until after Cyberpunk but man I haven’t felt so frustrated by a game I think ever.

  • SlickDaddy_RAUL
    M4th3rz (@SlickDaddy_RAUL) reported

    @Ubisoft Hey guys! Concerning AC Valhalla on PS5, great game, great story, but full of bugs: - Objects stay on map when collected - Movable objects get stuck so you cant complete mysteries - Online Service issues/errors Its super annoying to lose time cause of bugs...

  • REV_STRMC
    REV_STRMC (@REV_STRMC) reported

    @Ubisoft i have a few trophies that will not pop up after finishing up some areas on AC valhalla is there going to be a fix for this? Also I have some mystery missions that will not give me a dialog to talk to ppl to finish the mystery as well will this stuff be fix?

  • blackroseMD1
    Brian Haslip (@blackroseMD1) reported

    100+ hours into @assassinscreed Valhalla, most of the way through the game, and I've hit a place in the game that makes it crash every single time (Readingum Abbey). Looks like I've just wasted all those hours because @Ubisoft can't be bothered to do enough QA. @UbisoftSupport

  • direcktgaming
    Direckt Gaming (@direcktgaming) reported

    @KapKatty Although tbf it seems like these Ubisoft games (Watch Dogs, Valhalla, Immortals) have had some weird issues across the board. Don’t know why, but something to consider.

  • Nikki_JapanHead
    Nikki Nikita (@Nikki_JapanHead) reported

    @assassinscreed Why promote when the game is in a shitty state that you need to fix and polish? @assassinscreed @Ubisoft

  • DraketheViking
    R.D. 🇺🇸 (@DraketheViking) reported

    I love @Ubisoft @assassinscreed Valhalla. Have about 60 hours into it now. But I think I've averaged 1 game crash each time I play. So many error codes it's disheartening.

  • StuartMWilke
    Stuart Wilke (@StuartMWilke) reported from Kearney, Nebraska

    Hey, @Ubisoft , maybe fix Watch Dogs Legion on Series X already. Not being able to save your game makes this a blatantly defective product.

  • SennoKisekiIV
    Kiran (@SennoKisekiIV) reported

    @UbisoftSupport I've had this issue with Assassins Creed Valhalla, ever since i bought it a few days ago it won't connect to Ubisoft Online The error code is 0x7000015f Online Service Error.

  • Genevacomplex
    Genevacomplex (@Genevacomplex) reported

    @assassinscreed @Ubisoft You need to fix your corrupted saved games issue. I can't even continue the only available option is to start a New game which I will be crazy to do after spending 19 hours playing. I want my money back if you guys cant fix the problem...

  • kidnavy30
    Im You But Black (@kidnavy30) reported

    @UbisoftSupport @Ubisoft @Rainbow6Game Your game is fuccing horrible and your anti cheat system is compared only to pornhub’s 18 only rule like fix it the Fucc up.

  • MindFluctuation
    Fabian (@MindFluctuation) reported

    @Rattlehead73x @xmissviolencex @assassinscreed The update on 26 nov didnt fix the game as Ubisoft expected and maybe even made things worse, I am experiencing problems on Xbox One X, Stucked Quests, Fishing Bugs, Ability bugs.. Just saying, A lot of players on PS4/5 and Xbox are let down and disappointed in Ubisoft!

  • theogcheney
    Ryan Cheney (@theogcheney) reported

    Just spent the last two hours exploring the world of Assasins Creed Valhalla, only for the game to glitch out and lose all that progress. @Ubisoft, please fix your game. Wasted my time yo.

  • petephyn
    pete (@petephyn) reported

    got into a ranked game immediately got kicked gave me some random error message i tried reconnecting and it said connection to server failed and had to restart my game and client by than my game got canceled and i got banned for an hour nice game @Ubisoft

  • Nikki_JapanHead
    Nikki Nikita (@Nikki_JapanHead) reported

    @assassinscreed Fix the damn game. You’re shitty patch worn did nothing for the progression of my game @assassinscreed @Ubisoft

  • nintendhoe420
    Harry Styles’s simp (@nintendhoe420) reported

    @KharloKong I subbed to uplay+ to play it and ubisoft took my money and then cancelled my subscription due to an "error" they said, so now i have no money and no fenyx rising lmfao

  • direcktgaming
    Direckt Gaming (@direcktgaming) reported

    @KapKatty Man, that sucks. I’ve had close to zero issues (besides screen tearing) so it’s **** you’ve had such a bad experience. Ubisoft often have issues with their games though. Part of the reason I haven’t played them much in recent years.

  • Nikki_JapanHead
    Nikki Nikita (@Nikki_JapanHead) reported

    @assassinscreed Fix the ******* game @assassinscreed @Ubisoft

  • Maper30261392
    Maper (@Maper30261392) reported

    @Ubisoft @ChrisInSession @watchdogsgame I have big problem with this game and that is saving. Could anyone help me with this madness!?!?!

  • JMOhioX
    Jerry J. Moore (@JMOhioX) reported

    @EphraimIgbinos1 @kaytanaa Problem is The Witcher 3 day one ran like ***, The Witcher 3 today runs like water. Assassin’s Creed Odyssey just one of Ubisoft games to this day runs like *** on pc and console. One showed what a patch can do the other can even keep their game above 30 FPS.

  • iGameTweeter1
    GamerTalk 🎮 (@iGameTweeter1) reported

    Have Ubisoft fixed the save problem in Watch Dogs Legion yet?

  • lNuggetl1
    Korie Connor (@lNuggetl1) reported

    @GarrettAbel4 @Rainbow6Game Things like xim can't be detected they emulate a controller so the console sees it as a controller and that's all plus Ubisoft has already said it's a Sony and mc problem so no one gets banned sadly

  • DapperWoef
    DapperWoef (@DapperWoef) reported

    Just got my refund for Watch Dogs Legion from Xbox. I love the game. But to wait for @Ubisoft to release a patch for the save game issue when they feel like it? No thank you. I work hard for my money. @watchdogsgame

  • PlsDontPeek
    HeadShotKing🎯 (@PlsDontPeek) reported

    BRO @Rainbow6Game @UbisoftSupport @Ubisoft fix your audio for Xbox Series X siege audio is TERRIBLE

  • sggall12
    gamer4life acehardy on xbox ps4 (@sggall12) reported

    @TrueIdiotWOW @markjpwns @Ubisoft I hope they fix it soon.

  • AcHunt3r
    ACHunt3r (@AcHunt3r) reported

    @Ubisoft PLEASE FIX HAIR AND BEARD CLIPPING THOUGH COATS IN AC VALHALLA!!!!!

  • TheHaseoGantz
    Haseo (@TheHaseoGantz) reported

    @Ubisoft What's with the Asgard arc? You have broken mystery quests and inaccessible tears of Ymir. You can do better than this. #AssassinsCreedValhalla

  • EzioPSN
    Ezio🇮🇳 (@EzioPSN) reported

    @byap85 @Ubisoft How can I collect or open doors when 2 people are required. Hope @ubisoft fix this or let Eivor alone open doors and chests