1. Home
  2. Companies
  3. Ubisoft Connect
Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 71% Sign in (71%)
  • 14% Online Play (14%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Orléans Online Play 2 days ago
Orléans Sign in 3 days ago
Chatham Sign in 4 days ago
Paris Matchmaking 5 days ago
Metz Sign in 6 days ago
Metz Sign in 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • xpcmania
    César - X PC (@xpcmania) reported

    @BrockCoxman @TheDivisionGame @Ubisoft make this pure Online to evade Piracy but don't fix your own server making people lose your mind trying figure out whats happen and why

  • TDFAMwithMak
    MakattackTDFAM (@TDFAMwithMak) reported

    @Grummz There is an easy fix, don't buy anything live service, and never buy anything Ubisoft puts out.

  • LegacyEleven
    LegacyEleven (@LegacyEleven) reported

    One problem I have with Assassin's Creed Valhalla is that although I find the time period interesting and what the team over at Ubisoft created visually beautiful... The environment is just not interesting and falls flat to its previous environments of Ancient Egypt and Greece.

  • sharmake25
    SomalianGamer (@sharmake25) reported

    @Stormzy010 @HazzadorGamin Only Xbox has a limited potential of reach to monetize so they should either try one last time or go full 3rd party platform and stop the console so that they can put their GP service on PS and Nintendo similar to EA and Ubisoft.

  • silky_919
    mankar camoran apologist🔻 (@silky_919) reported

    advertising end of service for a ******* ubisoft single player game but not for destiny 2 i can’t help but laugh

  • Daocdude
    The Rainbow Chipper (@Daocdude) reported

    @ther3n3gad3 @Asmongold @AveragePodcast1 It is a self-correcting problem - they can't afford to lose billions forever, look at how many studios Ubisoft has closed.

  • TheSponchMaster
    Jonah, King of Whales (@TheSponchMaster) reported

    @IGN Literally every gamer: "SCREW LIVE SERVICE AND WE'RE SICK OF AC RPG AND WE WANT MORE HISTORICAL AUTHENTICITY!" Ubisoft: "Why aren't gamers buying our Historically Bankrupt Live-Service Assassin's Creed RPG?"

  • VideoLikePro
    VideoLikePro (@VideoLikePro) reported

    Google meaning of Monopoly: A monopoly is a market structure where a single company or entity is the sole provider of a particular good or service. So, are we ignoring other gaming platforms like Epic, GoG, EA, Ubisoft, etc. as alternatives? Steam just became popular.

  • kfog_official
    kfog (@kfog_official) reported

    @Ubisoft_UK so why on earth does it keep saying you had trouble with my request when I try to log in to Ubisoft connect???

  • myXCuriosity
    myXCuriosity (@myXCuriosity) reported

    @lmkifiwin no problem. i just stopped buying. its not hard. you don't NEED video games. and you definitely don't need @Ubisoft

  • Phaet0nn
    Phaeton (@Phaet0nn) reported

    @Pirat_Nation Ubisoft thinking the story is the problem the game is not selling, is exactly why the game failed. They are that stupid.

  • IYDKMIGTHTKY86
    👀 (@IYDKMIGTHTKY86) reported

    @GoonItForward @eurogamer No it's not, Uplay is Ubisoft connect, Ubisoft + is the subscription service. It's always fun to me how the loudest people are also the most ignorant of what they are talking about.

  • Orkanos
    Beeerzi (@Orkanos) reported

    @r4f4sk8 @TheDivisionGame Fair. Could you please check if you both have the Ubisoft Connect in-game overlay setting enabled (and then exit and re-log into Ubi Connect). That error seems to be similar to the overlay error.

  • Wjndyy
    Yun/o (@Wjndyy) reported

    Ubisoft Email Swap Service! This lets you bypass the usual ubisoft email change time. This will take short depending on Ubisoft response time and actions. What is needed: - Ubisoft username - Email (You must have email access) - New email address you want to use Price varies between 10-15€.

  • DoGputi
    RasKovitch (@DoGputi) reported

    @TheHiddenOneAC @xj0nathan dude its just skill issues , like i dont understand why everything it has to be ubisoft fault its getting boring

  • EvrythingO
    EvrythingWillBeOk (@EvrythingO) reported

    @UndineImpera @Pirat_Nation Actually it did, Ubisoft problems lies elsewhere they had 20k employees even more at the peak and stupid centralized system for making games woke dei Paris headquarters, good thing they fired them, I have high hopes for their future games

  • im_jr141204
    Jacob Jr 🇨🇮🇺🇲 (@im_jr141204) reported

    @IGN Rare Ubisoft W: admitting the base game had issues and actually fixing them

  • KinoOwg
    Kjnoo KVT (@KinoOwg) reported

    @Ubisoft I've got 2 proposals, either fix your awful anti cheat. Or to counter the use of cronus/rapid fire inputs, make slug shotguns and dmrs rate of fire the same as azami's ACS12. Nobody wants you to keep bringing out new items in the shop, charms, maps etc.

  • Imravnos
    IMRavnos (@Imravnos) reported

    @Shurikanblade @AussieGamr As to re-releases, Nintendo has been doing this since the Wii. Just look up the list of re-releases, remasters and remakes. It may surprise you. To be clear, this is NOT a “Nintendo” problem, it is a AAA problem. Sony and M$ do this as well. As does EA, Ubisoft etc…

  • KayCiMakaveli
    ✟ 🌹 (@KayCiMakaveli) reported

    @Higgs_GG I think I saw a video that stated that the actor they modeled Desmond's/Ezios face around was having major problems with Ubisoft, so they ditched him and tried to make their own models

  • SpecterGr1d
    SPΞCTΞR (@SpecterGr1d) reported

    @JezCorden As much as I am against some of the stuff they do, they don't need to. Microsoft is a software company, a very dominant one at that. THAT IS THEIR LANE. Microsoft literally could rival steam if they focused on that aspect. They could find a way to flip gamepass into a service that Sony may agree to like they did with ubisoft classics, Microsoft we don't want your new games day one, but if you archive your older titles into a tier that benefits our plus customers, hey why not? To me that gives Microsoft leverage. There is obviously interest in their products from the reaction of Eday and the sales of FH5. They just need to find a way.

  • SolarisFR
    Julie Lacroix 🇫🇷 (@SolarisFR) reported

    @Crater_Bob @nichegamer Infinity Ward died the OGs founders got thrown out. They made Titanfall afterwards. Then really... I'm going to say something really hardcore... But Ubisoft games aren't bad games. The issue with Ubisoft is their creative and artistic vision. It's at best boring, at worst full woke. And they keep making less good versions of their own IPs... Like The Crew was goated, The Crew 2 was a downgrade, and The Crew Motorsport is yet another downgrade. Is it a bad game though? Not really. But the fun island party theme and ugly *** characters are what's killing it. Skull & Bones is a good game, again killed by the ugly *** characters, small map, and boring AF art direction. I myself love Ghost Recon Breakpoint, it fills that Arcade-y stealth massive open world sandbox spot, looks great, runs exceptionally well, killed by ugly *** characters and boring direction. Prince of Persia the Lost Crown is really really good. Killed by putting a modern day afroamerican as MC. but the game itself? I have no complaints besides a bugged sidequest. But you've got games like DOOM, The Talos Principle 2, Forza Horizon, Planet Coaster, Outer Wilds, E33, Satisfactory, and so on. All the best games in each categories, and most of those pushing the medium further aren't ****.

  • LazyTechGamer
    LazyGamer (@LazyTechGamer) reported

    @Bilboswaggends4 To be fair other publishers do it as well including Ubisoft and EA so that’s not the problem. Like I said for awhile now they should have had option to pay for GP for year as cheaper price then monthly cost like everyone else. It mean they will have a much more users long term

  • ShaukGaming
    Shauk Gaming (@ShaukGaming) reported

    @PaulTassi Someone needs to find out ubisoft is the goat of long term live service support and simultaneously the reason stop killing games is a thing. Like ffs For Honor is still chugging along with a tiny player count.

  • Bengho_
    Bengho (@Bengho_) reported

    UBISOFT FOR THE LOVE OF EVERYTHING PLEASE FIX THE IN GAME CHAT, I WANT TO TALK TO MY TEEEEEEEAM

  • lgbtarefreaks
    Timmy Trooner (@lgbtarefreaks) reported

    @TheCrewGame as always with ubisoft it's players, not sales. Myriads of people try games with their ****** subscription service and never play them again after.

  • The_Lego_Fan
    Shellshock (@The_Lego_Fan) reported

    @RinoTheBouncer Ai, microtransansactions, gready game publishers, live service games getting shut down because "gmthe games life is over" even though the game is still reciving players and is a GREAT game and should have been made with an offline mode from the START UBISOFT!

  • MREVILA55
    MREVILA55 (@MREVILA55) reported

    The problem is Ubisoft.

  • soaplexi
    Walkabo (@soaplexi) reported

    is this tweet funded by ubisoft and live service investors

  • SebAaltonen
    Sebastian Aaltonen (@SebAaltonen) reported

    @HJZ_artemi This is definitely a real problem. Game project budgets have exploded lately. When I was working at Ubisoft 10-20 years ago, every project was 2x more expensive than the previous. One failed project can bankrupt a smaller studio nowadays. There's definitely budget considerations and often budget wins the argument. We are all forced to adapt new more efficient methods, some of them AI based to keep up with the growing demand of visual fidelity and bigger and bigger world sizes. Using AI to do less important / repetitive work is one way of reducing costs.