Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (53%)
- Online Play (23%)
- Glitches (19%)
- Matchmaking (3%)
- Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Limoux
|
Online Play | 4 days ago |
 San Luis
|
Sign in | 7 days ago |
 Guadalajara
|
Sign in | 8 days ago |
|
Abbeville
|
Glitches | 11 days ago |
|
Noisy-le-Grand
|
Online Play | 16 days ago |
 Toronto
|
Sign in | 16 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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cait (@8ptCross1099) reportedNothing like trying to do a Manhunt and going down because the game has to load. @Ubisoft PLEASE, FIX DIVISION 2. JFC this is getting old. #thedivision2
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Pieter (@Brehbander) reported@longislandviper @AxolotlAndy Bookmarking this for the inevitable ET 80s reminiscent gaming crash coming. If you think this ecosystem of bloated dev costs and ever increasing bland *** games with huge file sizes focused on ******* consumers as much as possible is sustainable, I've got some Ubisoft stocks to sell to you
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kam (@KamtanaR6) reported@fettR6S your new video about the bans is not completely accurate and I want to shine light before misinformation gets spread. In game messages may say cheating, the email however says the real reason for ban. In the past when Spoit was speedrunning bans, they have not started the bought account/alt account bans yet, and he was purely getting banned for CHEATING based on stats and fast rank ups. Last season with Ranked 3.0 was the first season we have seen where R6 decided to ban bought accounts, and all of the emails say breach of conduct despite in game saying banned for cheating. A huge problem with this, pros who log in from a teamhouse, a hotel, military that log in on base or abroad, every day people who just move houses or change internet providers, people who use VPN's or exitlag where the IPs will show different geolocations, will all be at risk of getting banned also. Now obviously this is not the main cause, R6 has a big scene for buying accounts even at the pro level. We even see pros sell accounts and we've seen pros scam account selling. The biggest cause would be the scene for buying accounts. Personally I dont think its right, I've bought numerous accounts myself so you can call me biased, but even unbiased Ubisoft has broken promises with the community and has made their "LIMITED TIME" skins available again and even at that has scalped ******** out of those items for a ridiculous price, and hardly has given any of that back to the community it seems. If we give so much money to this company why does it seem like they are always betraying us. Ubisoft had it on their websites for what seasonal skins and battle passes were, both were defined as limited available items, now they are back in store, even in alpha packs, it is betrayal. Soon we will see Chroma Streaks, possibly pro league skins, black ice bundles, all available again yet no sight of marketplace. We were branded a new secure boot for the game this season, and the panel team talked about DMA problems, yet in the new secure boot metrics, you dont even have to enable IOMMU which is literally what Valorant and Faceit are using TO DETECT DMA. Ubisoft surely isnt allocating money to staff manual bans. I know so they are still paying case workers out of New Dehli, Cairo, Cape Town, to handle cases and arent even doing proper investigations for account issues. It is a disgrace to give Ubisoft any benefit of the current dung ball they are rolling us all into as players.
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Lugames47 (@LuanRodrigueslg) reported@Ubisoft My copy of Ghost Recon Wildlands is showing an error after the latest update: dialogue repeats endlessly, regardless of the language. I’ve already uninstalled the game and cleared the cache, but the problem persists. @UbisoftBrasil @Ubisoft
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David Phipps 🇺🇸⚔️ beep/bop/boop (@dragbug1) reported@seanaintsmart @jan_volad You seem to fail to understand the real issue. The issue is about ownership. Digital is fine, I like it better too, but per Ubisoft, and Sony, I do not own it. It's a digital license. I want ownership and I want to give it away or trade it or sell it. Get it yet?
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KayGee (@kennyg671) reported@UbisoftSupport I'm having issues with my Ubisoft account and have been ignored by you. Not much of a support...
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Carlos Lamarca (@CarlosL07674164) reported@TheBlackHokage THIS IS CRAZY, I WAS PLAYING AC ODYSSEY AND I JUST GOT HIT BY UBISOFT CRASH REPORT WINDOW came to twitter to scroll a bit and am faced with this
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M (@M92167930) reported@Ubisoft @TheDivisionGame Can someone fix Ubisoft Connect instability issue? Thanks
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Dylanmc143 (@DylanMcColgan) reported@CruelxTactics @Ubisoft Had this issue earlier in the year played AC2 and brotherhood… not getting it the achievements sucked
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Devils Advocate (@M3ta_Save) reported@ReasonsTax @roro__c You can then make the same arguement when it comes to all the live service or onlne games on the store. But who did we blame when the crew was shut down sony or ubisoft? Ubisoft because it was their IP not sony because they sold it on their store, not xbox because they sold it on their store, or steam, ect. Why? Because ultimately it isn't down to sony what and IP owner does with their product once a contact ends. It only falls on sony when it's their own IP, cause that they are in full control over.
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maxMINY (@max_miny12) reported@JaceAVinson @lolwtfbbqbread @BeatEmUps PT was never sold. The crew is an online game that Ubisoft shut servers down to for both physical and digital versions. As technology changes you also lose the hardware to run legacy formats. I had VHS movies I bought. But guess what vcrs broke and new ones today costs $1000.
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white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported@TheDivisionGame Man I know how my deaf grandmother really feels now day to day. How does a game that almost 3000 days old have these issues?. The laziness is beyond comprehension. Get to work and fix the problem already. Absolutely no excuse for this behaviour fu Ubisoft.
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Spex (@spexr6) reported@Ubisoft @UbisoftSupport im mid game and you guys dc me and one player from there team and made the game a 4v4 and we couldnt join back and then i get a ban saction for it? PLEASE FIX THIS.
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Silverizer (@Silverizor) reported@petarprokiller1 it was a hacker that got into the code and made a fake update, according to the ubisoft support team. and because of that they made another small update to fix it all afterwards but the damage was already done
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EDDIE 🇺🇸✝️ (@StandWithEddie) reported@Stuntguy777 I experienced same issues and tried reaching out to @Ubisoft but got no help and was introduced to Message @Robbfixx ON TWITTER and he helped me out. You could try him too
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SilverBoarMedia (@AbcAbc347433) reported@goinggoldfilms @Disass They're completely ripping people off for something that looks no better than Watch Dogs and they even pulled an Ubisoft with their fake advertising that they should get into trouble for.
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luna256 (@aecFanart18) reported@specops1130 @TKDesignzs This is the problem with you all, trying to act like Ubisoft is nowhere near Rockstar lmao, and I say this as an big Assassin's Creed fan
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Alexis14🌐 (@AlexisNorton14) reported@Rainbow6Game Get your **** together. 11 year old game and still haven’t gotten it right there are ALWAYS problems with this game it takes all the fun out of playing. Your fan base is going to drop. To many bugs, cheaters, graphics are ***. Ubisoft you’re embarrassing…
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XxTr3m3Ly 74m3 (@n0nc0mposmentis) reportedStar Wars Outlaws had this problem but it's much worse here. I don't want anyone to speak. It's so ******* bad, it's feels so low effort and generic to almost be a satire of Ubisoft Open World Formula. Good god. Who wrote this **** ?
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Koke (@kokesher3) reported@Grummz Ubisoft needs to be bought out or crash and burn, this needs to stop. Gamers deserve better.
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TTVFrostwolf300 (@Wuffle300) reportedMultiple celebrities pass away GTA 6 get a new trailer Xbox makes physical/digital keys for old and newgames. Sonic, Spyro and Crash are in FORTNITE Ubisoft fumbles the bag and sells a game without the game Lunar Eclipse happening tonight. All this with 4 days left of August
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joackim lauridsen (@Virolykana) reported@Ubisoft most broken patch in division history, adds that teleport in from nowhere invisable and oneshot you, sound not working at al, builds suddenly doing 100 damage caracters getting deleted from buying cashshop items... how the F do you mess up this bad
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Abel The Strong by The Good Lords Mighty Grace (@shydout) reported@dame_r6 The game is unplayable too many bugs , too many dcs , no comms but people wanna coms randomly , its the worst experience ever , but when you stack its 10x easier why wouldnt he ? Ubisoft knows theres bugs and cheaters they try to fix the game but they hope you still play, i wdnt
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Super Sonic x (@SuperSonicx17) reported@super8bitgamer @RaceCrossWorlds Maybe so but it isnt quite about what you or i want but rather whats getting them guaranteed money. Transformers would end up like Godzilla, which id dislike. MLP isnt as big on a global scale as it could be. As for Rayman and Crash? It depends on if Activision and Ubisoft
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cltur (@R6Flush) reported@VarsityGamingTV Honestly I think everyone knows it HAS to be wrong, but Ubisoft being Ubisoft cannot claim they made a massive elo error so they won't speak on it or do anything about it.
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SWAFF (@SWAFFELENN) reported@PhobiaOfMETA @AthienoR6 Siege is still a great game. The problem is who owns the studio now. Ubisoft carved Rainbow Six, Assassin’s Creed, and Far Cry into Vantage Studios that's ran by Tencent French name, Chinese money.
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Rather have hope then none at all (@MaroModo) reportedInsane to me thar an AAA studio like @Ubisoft can leave @TheDivisionGame with the audio issues it has. This type of work is on par with companies like EA but come on Ubisoft, do better.
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BRAP (@BRAP_Podcast) reported@MentalHealthVT @KevinDeenMate You're talking about games that can be played completely offline. Sure, in that case there's no practical way for the publisher to stop the disc from working. But that doesn't mean physical games can never lose access. Today, many require servers, authentication, accounts or downloads. The Crew is a perfect example. Physical copies stopped working when Ubisoft shut the servers down.
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Romano Kleinwächter (@SftwrMnsch) reported@xdadevelopers @Ubisoft no protection is meaningful, if all is client side. That simple. Even kernel level anti cheat crap (what no serious dev would introduce) does not solve this issue.
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Roijó (@Roijo_97) reported@bandybluff @GTA6Alerts Except I only show a clip that has none of the problems that to “GTA 6 made my Ubisoft” video shows.