Is Ubisoft Connect down?
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (22%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bielefeld |
Online Play | |
 Uzyn |
Sign in | |
 Valenton |
Sign in | |
 Los Angeles |
Online Play | |
| West Jordan |
Sign in | |
 Pune |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Roxyarnie ♀️ 🏜 🐈 🐈⬛️
(@Roxyarnie1) reported
@crawbits @Hefeydd_ @TheDivisionGame Presuming this may well be a Ubisoft decision as banning lies with them. Tbh they've probably looked at the complaints, looked at who is doing it and made this choice to restabilise the game until a fix.
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Ray The Great 🏴☠️
(@RayTheGreat) reported
I messaged you regarding a problem with my account on PC Rainbow Six Siege. Please get back to me soon as possible, I'm ready to play! 😈 @UbisoftSupport @Ubisoft
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The Spartan
(@LEONiDAS_1337) reported
@Ubisoft - what is up with the Time-Limited Challenges? They're currently not working in either Far Cry 6 or Assassin's Creed Valhalla. Also, your news section is not working and your website overall is very unresponsive....
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Urban “God Fearing” Meyer
(@jags_head_coach) reported
Hey Ubisoft fix your servers we got a nation of God fearing young men waiting to play siege #GodFirst
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freehelpdeak
(@freehelpdeskdev) reported
@Ubisoft has had a data breach, multiple login attempts one my account. Some successful. Multiple people on our development team has had this happen as well.
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TOP_ Alex2407
(@Ale_GtzZz) reported
@Rainbow6Game I tried to link my PSN with my PC account but i cant because the PSN account is alredy bind to an different ubisoft account, there is any way to fix it?
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LostButTrying
(@bakes_) reported
I've tried contacting #Ubisoft about #Rocksmith issues with Macs. BUT the chat is never available and it won't allow me to "Submit my case". Any recommendations on how to contact them???
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Will Leo-Bee
(@AVPDGaming) reported
@XboxSupport 'Broken Game' Error in games coding. Status active +Years - Company has been informed prior about the same issue - Cancelled investigations. Failure unable to process 'achievements' on Xbox and other devices. Ubisoft selling incomplete game: {Assassin's Creed III}
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☁️ 𝓛𝓾𝓴𝓮 ☁️
(@WispyKumo) reported
Whoever at @Ubisoft made the Watch Dogs Legion Assassins Creed tomb mission, I hate you. Haven’t raged this much at a game in a long time. Clunky mechanics are never fun in a game like this. @watchdogsgame fix your **** 🫶🏼
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Qwifk
(@Qwifk_) reported
@UbisoftSupport On Ubisoft Connect, store and news tabs working fine although they weren't when servers were down. Now that everyone else is saying servers are fixed I still get a ''Sorry, there was an error processing your request'' prompt whenever I go into the ubisoft+ tab.
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Saitama Hagemanto
(@OnePunchManLBY) reported
@ScriptLeaksR6 You sound like an actual Ubisoft employee parading as an informant with leaks, but your employer is going through some serious issues, they’re putting your “leak” episodes on hold till the issue is resolved. Good luck, and see you soon.
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Alvaro Roncancio
(@AlvaroRoncancio) reported
@digitalfoundry @UbisoftSupport can you please revisit Far Cry 5 on PC to see if the stutter issues are gone? They are still there on my i7 13700K RTX 4090 system, however Ubisoft seem to believe there are no issues with the game and can't replicate the issue. DF reported it B4.
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Majman
(@Majman_) reported
@UbisoftSupport Playing on PC. I keep getting "Connection lost". Tried reinstalling Ubisoft Connect but the issue persists.
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Trichome Farmer
(@VibraniumDust) reported
@UbisoftSupport what is "soon"? I have read on forms where Ubisoft takes up to two weeks to respond to customer issues. No ticket # was generated when I submitted a claim. The chat w/ an agent feature is disabled on the website & there is no ability to contact cust service via phone.
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✨mandy✨
(@popdelton) reported
ubisoft i swear i know it flopped but if you just make a direct sequel to ac syndicate all your problems will be solved
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MILKY 🥛
(@THEMILKY92) reported
@LoganM_4201 @Ubisoft Lol you know what my issue is...... AC & COD Have become so big that these Devs forget what really ever made them special or their company special, we don't need game after game, give us a 4 year break between titles and give us new material between time
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雲留
(@two_of_birds) reported
@Ubisoft I bought a game twice in ubisoft, can not refund, contact customer service said I participated in the wallet activities, ridiculous, the first time I was led the activities, apply for a refund customer service so that I believe, I want to buy again nothing to verify
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s314ke
(@s314ke) reported
Ubisoft connect is having problems. Wouldn't it be handier if the game stores your last access level and uses that when it detects ubisoft connect is down so you can still access your own club, continue working on your own maps,etc.. ? #trackmania
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drake
(@drakenathan222) reported
@Ubisoft fix your ****
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Rice Hat Esco
(@Capt_Esco) reported
@UbisoftSupport I've been unable to access my old Ubisoft account because I don't have access to the email attached to it anymore. Calling, email, & chat with Ubisoft support have been unavailable or not working. This is really frustrating that I can't get help from Ubisoft.
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Brandon Hindman
(@rarabebeajaj) reported
@UbisoftSupport No error codes. Just game crashing, and then the Ubisoft report crash option comes up and that’s all
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IV
(@canlas189) reported
My ubisoft account got suspended due to lack of activity. Time to fix it
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雲留
(@two_of_birds) reported
@Ubisoft the results are still the same reason, but also said that theurchase of the same game will be prompted, th no! I'm so pissed. Can Ubisoft fix it
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Elegant 👑
(@Elegantplays) reported
@MarvinDalm As an investor myself I can say nope, that's not it. A broken launch hurts the underlying business both short mid and long term and will 'cause the stock value to drop, some times quite radically. Just look at Ubisoft. We push for a release, but only if it's a solid one
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KTZ kidglizzy
(@joel47753522) reported
@UbisoftSupport @Ubisoft fix your servers nothing has been working for the past two week and especially @ForHonorGame been having trouble since the last update
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Alvaro Roncancio
(@AlvaroRoncancio) reported
This is the only way Ubisoft can actually do something if a influencer channel like you can show there are problems!
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yuhbigman
(@R6OliverT) reported
@Rainbow6Game if you dont fix your ubisoft connect servers i will commit a terror attack on your headquarters
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🎃☠️Jenn あか👻🦇
(@TruIrishRedhead) reported
@musicgamer460 @Ubisoft It seems all the up talk, new game play and such is r happening now. Kinda disappointing. Hoping this delay may fix things
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chance
(@mobchance) reported
@Ubisoft yoo wtf, i js 4-1 and got no elo, fix your servers bru
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Poseidon 1606
(@1606Poseidon) reported
@TheDivisionGame So you got the regulus fix ready to patch. You shut down the servers for maintenaince. But still you dont patch this stupid bug. WTF Ubisoft... Whats the problem fixing the stupid bugs you patch in the game as fast as possibile??