Ubisoft Connect

Is Ubisoft Connect down?

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/24/2026 08:40

January 24: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (58%)

    Sign in (58%)

  2. Online Play (22%)

    Online Play (22%)

  3. Glitches (11%)

    Glitches (11%)

  4. Game Crash (7%)

    Game Crash (7%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Glitches
NetherlandsBergen op Zoom Sign in
FranceLa Salvetat-Saint-Gilles Online Play
FranceDomèvre-sur-Durbion Game Crash
BrazilAracaju Sign in
United StatesThe Colony Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • LiviaKittyGrr Livvy Kitty (⌯’▾’⌯)∫ 🔞 (@LiviaKittyGrr) reported

    @GhostsofR Sad part is all they'd have to do to fix this **** is by upgrading their matchmaking to something that wasn't created in 2009. Seriously. Skill based matchmaking based on... Wins or losses. That's ridiculous. Rainbow Six has a better MMR system than that and it's made by Ubisoft.

  • warrenwoodhouse Warren Woodhouse #warrenwoodhouse (@warrenwoodhouse) reported

    @UbisoftSupport @UbisoftSupport I’m experiencing an issue with Assassin’s Creed: Valhalla today as my save file on Ubisoft cloud is unable to load as the event has expire. On the 18th March 2021, I was unable to unlock the exclusive content during the Yule Festival due to an issue. DM me please

  • Mezuki64 Dr. Iosefka imposter (@Mezuki64) reported

    @MariofRoseville @Ubisoft Division 2 is not working either it keeps kicking me out

  • riley_vision RileyVision (@riley_vision) reported

    @GameSpot If you guys want to crack a real story, why don't you guys ask Ubisoft why Far Cry 5s Arcade modes servers mysteriously went down all across the globe weeks before Far Cry 6 came out. I've spoken to several people from several different countries all dealing with the same issues.

  • riley_vision RileyVision (@riley_vision) reported

    @IGN If you guys want to crack a real story, why don't you guys ask Ubisoft why Far Cry 5s Arcade modes servers mysteriously went down all across the globe weeks before Far Cry 6 came out. I've spoken to several people from several different countries all dealing with the same issues.

  • DonChenuka Don (@DonChenuka) reported

    @Ubisoft @UbisoftME please please fix up the servers for #MonopolyPlus 🙄🙄🙄

  • Lyserberg A. Khaled 🌹 (@Lyserberg) reported

    I'm pretty damn late to this but I'm wondering what the discourse is on AC Valhalla's end considering it is a very clear set up for Ubisoft's upcoming live-service AC game. I guess I do like it conceptually, but low-key bummed it rendered everything post-AC3 kinda useless.

  • ShayanShekari Shayan Shekari (@ShayanShekari) reported

    Hey @Ubisoft support, I pre-ordered the standard edition ps4 & ps5 for far cry 6 from my ps5, but I’m not seeing the game in my ps4 library, I thought it was the ps4 & ps5 edition of the game, what’s the problem ?

  • Jake_spicoli Bocaj Etnerap (@Jake_spicoli) reported

    @Ubisoft @Rainbow6Game FIX MOZZIES ******* GUN!!!! WHY DOES IT HAVE ZERO RECOIL!????

  • KillerSKULL__  KillerSKULL 🎮 (@KillerSKULL__) reported

    @TheLazyDuckk @TmarTn Yeah I dont believe that one bit lmao. Been hearing about problems even back in May and June. Ubisoft games are not normally as buggy as Cyberpunk was. Also what's wrong with me wanting to wait and just enjoy the best experience that isnt on PC?

  • Muhamadaliig MuHaMaD (@Muhamadaliig) reported

    @UbisoftSupport Hi Ubisoft, I have a question,Is Far Cry 6 working without problems in the old generation?

  • Ypich7 Yossi pich 🇮🇱 (@Ypich7) reported

    @MoneyMaxwell777 @nas49001254 Ubisoft, banks etc. 3. No forks - upgrades by governance on chain with no issues. 4. Gas fees - one of the lowest at entire sphere 5. Energy consumption - close to zero 6. Look at the NFT’s market 7. Over 5 million contract calls in September and haven’t yet done. Thats in short

  • AltTrog TrogPineAlt (@AltTrog) reported

    UBISOFT PLEASE FIX THE INPUT DELAY ON CONTROLLER I KEEP GETTING LIGHT SPAMMED I CANT TAKE IT ANYMORE

  • vx12_killer_vx1 killer (@vx12_killer_vx1) reported

    @Ubisoft I'm trying to buy ghost recon and I have the money but it say I there was an issue

  • Puertorock77_ Puertorock77 (@Puertorock77_) reported

    @bigray1981 Pretend it was this, after 2 year of Uncharted 5 in production Naughty Dog announce they “partnered” with Ubisoft Montreal for the game. Guarantee everyone not seeing Initiative as a big deal would be all over ND partnering with Ubi as an issue.

  • BeIatar Belatar (@BeIatar) reported

    short rant. today i noticed my desktop shortcuts for steam, uplay and origin games were broken. no icon, didnt start the game (bnet and gog worked fine). search results only helped with icons, not with games not starting. then i remembered...

  • SpiritingShadow Lucas F-Toasters (@SpiritingShadow) reported

    @AskPlayStation why does Siege constantly freeze and crash on ps5 I have no issues with other games and I'm checking with Ubisoft, but it's happening more often since this last system update a lot of stuff seems buggy

  • Alexm03112k20 Alex (@Alexm03112k20) reported

    @Rainbow6Game @Ubisoft how are controller players supposed to get to plat and stay there when there are nothing but mnk players in our game!? Fix you ****! Mnk on console is cheating.

  • ComradeBruno bruno (@ComradeBruno) reported

    @Bigtxman_YT i only have 1 game each from RS and ubisoft lol, had a problem with cod since 2014 but this year i just have 0 solid interest in it

  • traviswright04 travis wright (@traviswright04) reported

    @Ubisoft FIX ASHES HEAD HIT BOX IN SIEGE SHE IS SUCH A CHEAT

  • AlexanderFaes Alexander Faes (@AlexanderFaes) reported

    @DiscountBeaulo @Ubisoft Had the same problem in ranked. Shits annoying

  • laraccoglaze Rocko Glaze (@laraccoglaze) reported

    @UbisoftSupport @Inzane_Clownx Hey Ubisoft, this is my gameplay. I don’t see a problem. What do you guys think of this clip, if you don’t mind me asking? :’)

  • TheIcePirate The Pirate of Tsushima (@TheIcePirate) reported

    @Staggerrilla I'm OK with some issues, I play ubisoft games.

  • 935Intel 935 Intel (@935Intel) reported

    @Rainbow6Game @Ubisoft @UbisoftSupport Once again I've been frozen and kicked out from a ranked game and now instead I have a 2 hour ban and lose elo Can you please fix this and please unban me as this is stupid I also have VIDEO EVIDENCE

  • BadTasteFPS Jonty (@BadTasteFPS) reported

    @MariofRoseville @Ubisoft Ya I’m sorry but I doubt they’ll fix that issue now, considering how the new game is just around the corner. There’s no profit incentive for them, even if they still selling 5. By this point their reputation means Jack sh*t to them.

  • BeIatar Belatar (@BeIatar) reported

    reinstalled ie and voila, desktop icons work again. @valvesoftware, @Ubisoft, @EA: pls fix your crappy software that it doesnt need deprecated software anymore...

  • monrosemeadows ɱօղ૨օse (@monrosemeadows) reported

    @Ubisoft This **** has been going on since launch. You patch one minor bug, and create another game-breaking one. This **** is no longer frustrating, it's becoming a reason to throw down the game all together. Fix your ****. #watchdogslegion

  • TheSevenPandas Washed Ashe (@TheSevenPandas) reported

    @UbisoftSupport "A Ubisoft service is currently unavailable" I am not editing my registry to work around a client for games I paid hundreds for. Please fix this error already

  • Im_Sparky12 Sparky (@Im_Sparky12) reported

    @UbisoftSupport I'm currently having a problem where all my friends on Ubisoft Connect are 'Offline' when they are not, I can't invite them to games or be invited as they are having the same issue.

  • ChrisRosado95 Chris Rosado (@ChrisRosado95) reported

    @UbisoftSupport is something going on with u connect? It says a ubisoft service is unnavailable...