Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (71%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Orléans	Online Play	2 days ago
Orléans	Sign in	3 days ago
Chatham	Sign in	4 days ago
Paris	Matchmaking	4 days ago
Metz	Sign in	5 days ago
Metz	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shellshock (@The_Lego_Fan) reported 5 minutes ago

  @RinoTheBouncer Ai, microtransansactions, gready game publishers, live service games getting shut down because "gmthe games life is over" even though the game is still reciving players and is a GREAT game and should have been made with an offline mode from the START UBISOFT!

• 
  Throwaway9001 (@GoonItForward) reported 12 minutes ago

  @IYDKMIGTHTKY86 @eurogamer uplay is a subscription service

• 
  fearthecow (@Fearthecow93) reported 13 minutes ago

  @TheNCSmaster The issue is its what the average buyer wants. One of the heads at ubisoft said the reason they have these giant open world games is because its what people actually buy.

• 
  SimoQB🇮🇹 (@SimoQB_) reported 14 minutes ago

  @Jaden_Nakahara GKC are not bad, the problem are the 3rd party devs that choose those. Like a normal switch 2 cart can go up to 64 gb, and there are games that are bigger than that (FFVII). In that case gkc are ok imo, but then there are devs like ubisoft who uses them just cuz of money.

• 
  Shadow Stone (@LSXGOD812) reported 15 minutes ago

  Live service games are the biggest scam in gaming history. Companies like Ubisoft and EA killed single player experiences so they could milk you with battle passes and $70+ seasons forever. Games like The Division or Anthem showed us the future: empty promises, server shutdowns, and dead player bases. Bring back complete games on release no always online bs man.

• 
  The **** Matrix (@TheMaxiMatrix) reported 15 minutes ago

  @xj0nathan Oh and also your talking a lot of **** when Ubisoft has a subscription service called Ubisoft+ which is part of a bundle known as PlayStation plus which is literally Sony version of gamepass

• 
  James Headnail (@Zerocross013XV) reported 16 minutes ago

  @TonyMichaelX No wonder. Change your idols. Meanwhile Ubisoft fix the rain.

• 
  Oliver Darko (@oliver_drk) reported 16 minutes ago

  In the last 12 months Ubisoft, Embracer, Xbox, PlayStation and TakeTwo all laid off employees. That's bad enough, although it doesn't mean PlayStation or TakeTwo face the same existential problems as Ubisoft, Embracer or Xbox (which is now a 3 cents per dollar company).

• 
  pipesandstrings (@pipesandstrings) reported 21 minutes ago

  @SOCOMandChill @UbisoftSupport @Ubisoft Yeah I'm 3 tickets deep with them and no further forward in recovery of my account absolutely useless service for me personally 😭.

• 
  low 🇭🇺 ⬛️⬜️🏳️‍🌈- watched TADC finale (@lowlifewastaken) reported 27 minutes ago

  r6 aim bugged, cursor showed, needed to restart since r6 crashes when I open it while I have OBS open, I had to wait for it to launch again without OBS all this time, I'm in a ranked match these are issues that have been there for multiple seasons, thank you @Ubisoft

• 
  Walkabo (@soaplexi) reported 27 minutes ago

  is this tweet funded by ubisoft and live service investors

• 
  Wnc (@wncdev) reported 35 minutes ago

  @UbiJugga hey i’m sure frax is still meant to be working on ubisoft stuff, definetly won’t get him in trouble. plus go open source it as i said i have zero issues with you having a site i couldnt care less but publicly attacking others including mine and spreading lies along with ddossing me doesnt exactly give you a great image does it bub.

• 
  Mister Nobody (@MisterNobody171) reported 35 minutes ago

  @Lazgar_lockman The problem is you idiots are so addicted to their games. Ubisoft should be put out of business. No game they put out should be purchased or downloaded. Any game they have created should be deleted and not played. End them. No petition needed.

• 
  Benni. (@xBenni21) reported 36 minutes ago

  @igameorsm @UbisoftSupport @Ubisoft Still the Problem?

• 
  kfog (@kfog_official) reported 38 minutes ago

  @Ubisoft_UK so why on earth does it keep saying you had trouble with my request when I try to log in to Ubisoft connect???

• 
  BomboDiez (@bombodiez10) reported 40 minutes ago

  @TheDivisionGame I quit playing because it was so toxic... the PvP meta was toxic, the TTK was broken, and it was/is frustrating for new or returning players. In fact, I even stopped playing it on my phone... it's not fun, it's just frustrating @Ubisoft @TencentGames 🐒

• 
  iampowlly (@iampowlly) reported 40 minutes ago

  I also called out the fall of Ubisoft, way before the crash! I am a gamer and have been for 50+ years now! So as the prophit says. "learn from your mistakes. Don't repeat them". I Apologize For Nothing!

• 
  TAK (@Tak225Th) reported 41 minutes ago

  @M4Ximizando nope I would unsubscribe and buy select games I want say one games is the only reason I sub to the service I would rather they removed EA access and Ubisoft plus and Fortnite crew

• 
  Spoil-t (@Cynickal_Bane) reported 41 minutes ago

  @RealKingiman @trending_tony That's not the issue. People want the game to be playable after the publisher pulls the plug. We don't want what Ubisoft did to the Crew where they legit took the game away from people.

• 
  minwatermax (@minwatermax) reported 46 minutes ago

  @AT_Apyr @JSWOLFIE @joexfps I play Deadlock, Marvel Rivals, Hell Let Loose, ARMA all the time on Linux so I have zero problem with Anticheat. The problem is when EA or Ubisoft make a competitive shooter, but I personally don't care about them nor have many friends who are into shooters who'd bug me.

• 
  The Rainbow Chipper (@Daocdude) reported 48 minutes ago

  @ther3n3gad3 @Asmongold @AveragePodcast1 It is a self-correcting problem - they can't afford to lose billions forever, look at how many studios Ubisoft has closed.

• 
  Synth Potato🥔 (@SynthPotato) reported 48 minutes ago

  Just played Assassin’s Creed Shadows’ final update “Black Tides” questline Here’s my review of it and AC Shadows as a whole: I am honestly pleasantly surprised to say that I really enjoyed this, It finally gives AC Shadows a satisfying ending to its story and succeeds at tying this game together with the rest of the franchise. It doesn’t fix Shadows’ story but it is 100% something that should’ve always been there since launch as AC:S completely lacked a real ending, and I am so glad we actually got a great one. The barrier to entry for this is a bit high as you need to finish “A Critical Encounter” which is an OK quest but I was really upset “A puzzlement” is a requirement as that’s maybe the worst quest in the entire franchise, terribly written, terribly acted and requires you to wait a whole day between each part, in a game without a sleep system unless you grind hideout resources which I never did, so I had to leave the game running until a day passed. Back to Black Tides, There are more mocapped scenes and great acting in this new quest than there was in the entirety of Claws of Awaji. While not all scenes are mocapped and many still use that awful procedural generated animation, the important ones are motion captured and provided an overall strong narrative that closes out the Shadows story decently well. There is a proper use of music here as well and a real final boss fight, it really gives Shadows the final act it desperately needed. I still wish the rest of the game and its DLC was as consistent as this questline, but I guess thats something to hopefully be addressed in Hexe. Overall, AC Shadows was a mixed bag, it has some of the strongest gameplay in the franchise but maybe the single weakest story in the franchise, mainly due to how Claws failed to pay off Naoe’s arc. I really hope the massive improvements made in presentation, writing and acting in this free DLC is carried across an entire Ubisoft Quebec RPG one day. I’ll rate this little DLC a great 8/10, and as for the rest of the game and its DLC as a whole, I am settling at a final 7/10. That is below my initial rating of Shadows due to the disappointment of the first expansion.

• 
  SPΞCTΞR (@SpecterGr1d) reported 50 minutes ago

  @JezCorden As much as I am against some of the stuff they do, they don't need to. Microsoft is a software company, a very dominant one at that. THAT IS THEIR LANE. Microsoft literally could rival steam if they focused on that aspect. They could find a way to flip gamepass into a service that Sony may agree to like they did with ubisoft classics, Microsoft we don't want your new games day one, but if you archive your older titles into a tier that benefits our plus customers, hey why not? To me that gives Microsoft leverage. There is obviously interest in their products from the reaction of Eday and the sales of FH5. They just need to find a way.

• 
  Makaramus (@batumakaramus) reported 51 minutes ago

  @Laikbruh @Ignoramus_001 @gabefollower reason? because I know microsoft is **** and made an investigation and decided steam would be still better for me customers don't only care about cost of game, quality of service matters too thats why EA and ubisoft BRUTALLY failed by starting their own mandatory stores.

• 
  Aether 🗡️ (@AetherScore22) reported 54 minutes ago

  @SynthPotato Damn camera cut rm double murders, what's the problem with ubisoft? Nobody likes it and everyone asks to take it out on their discord

• 
  Yun/o (@Wjndyy) reported 57 minutes ago

  Ubisoft Email Swap Service! This lets you bypass the usual ubisoft email change time. This will take short depending on Ubisoft response time and actions. What is needed: - Ubisoft username - Email (You must have email access) - New email address you want to use Price varies between 10-15€.

• 
  𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported 1 hour ago

  @t1nyb0dy @Dexerto This in particular was in response to Ubisoft killing off a particular bit of legislation behind the scenes with a bribe. But I mean there's major problems going on over there in relation to anti-migrant responses to the murder in northern Ireland.

• 
  yoavdontmiss (@yoavdontmiss) reported 1 hour ago

  @_xFenrir @Virtua_Neon The funniest part is that it cost them less than what a company like ubisoft or sony waste in a year. They just don't make live service slop

• 
  Shadow7Angel (@UEGShadowAngel) reported 1 hour ago

  @Sakerift @vuullets I mean it’s all a management issue. Bungie at their peak had 1,600 people and the only thing they could showcase is one game lol. Ubisoft runs over a dozen different things, BioWare at one point ran different things, activision runs multiple things, etc etc

• 
  Gareth Walker (@Revision_124c41) reported 1 hour ago

  @Grummz AAA needs to re-evaluate how it's spending its money. Not throwing money at the problem. A lot of the time what they are spending on is way out of scope of what is expected for AAA. I mean hear is the definition of AAA: "AAA is an informal industry classification for high-budget, high-profile video games developed by large studios and distributed by major publishers." It just means a bit more to get that extra sheen that a AA can't quiet reach. Let's be fair here AA while improved a lot over the years isn't able to reach certain plateaus. Expedition 33 had its fair share of issues that I wouldn't have encountered in a AAA game. Might have featured a bit more content as a AAA game. AAA doesn't mean, it has to be open world or have live services. That's just Self Destructive Game Development that exists in the same venn diagram bubble as chasing industry trends instead of setting them. While niether of those two things are inherently evil in the industry, they are a problem when that is all gamers have to play. Variety is the spice of life and 30 failing live services would make anyone turn their nose up at the selection. Then blowing those budgets on ideologies instead of just crafting believable worlds, is art trying to force life to imitate it, instead of the other way around. That's a sure fire way to set your wallet on fire (literally) instead of your points of sale (figuratively) with customers demanding your product. This idea of AA vs AAA is ridiculous, it has nothing to do with either category. It boils down to those with extra blowing corporate money on bullshit schemes instead of doing as they are meant to function. Not enough money to build engine tech. Ubisoft has had 3 long running engines at its disposal that it could have easily challenged Unreal Engine by distributing to other vendors, but they don't have enough confidence in their games to release the tech and license it. A competing model would have been nice. Same applies to Fox Engine, Decima, Crystal Tools, Luminous Engine, RE Engine, and countless others. That could have helped pay for development as well as lead to development standards improving significantly. Better tools, better games. Competitive engine tool suites, competitive improvements in that space. Meanwhile we have morons like Yves Guilmote talking about the AAAA game and driving his publishing company and development studios into the ground while trying to influence culture instead of letting culture influence his product. Xbox is toast so long as they don't come to grips with these problems. Switching to UE5 from slipstream(?) probably one of the dumber things they've done. Glad Activision didn't pull the same **** with the CoD engine and finally unified their tech. say what you will about BLOPS7, the game has become infinitely more stable than entries in the franchise from 5 years ago and has started to allow them to really start dialing up features and bring back old ones that weren't easily ported between two separate engines. What about Id Tech? They have this bad *** engine used for doom, what is even happening there. Miss use of resources.