Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (69%)
• Online Play (16%)
• Glitches (10%)
• Game Crash (4%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Molalla	Online Play	3 hours ago
Paris	Sign in	15 hours ago
Munich	Online Play	18 hours ago
Warsaw	Sign in	1 day ago
Lincoln	Online Play	1 day ago
North Port	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Snipy2k4 (@Snipy2k4) reported 5 minutes ago

  @RelaxxDE @TheDivisionGame That's Ubisoft... what do you expect from a dying company? They just reset my account—which I've had for over 10 years—to zero, and support won't help. ... Ubisoft is broken

• 
  Hey (@Hey94327235) reported 12 minutes ago

  @TheGameVerse Point 4 is definitely why I've always dislike the price... Because I pay the same price while unable to use the cloud service or the pc pass... And I don't care about ea game nor ubisoft games..

• 
  Tavis (@TavisNett) reported 12 minutes ago

  @magicworkshop @TheDivisionGame I found a Reddit string, which worked Open Ubisoft connect when it tells you to sign in, open task manager, right click ‘end task’ and then try and launch the game, it gets you to sign in again but you get this screen so it’s kinda useless right now

• 
  lee robinson (@leerobi08433142) reported 13 minutes ago

  @xShephardx You've seen how good AC Shadows looks, right? Especially on ps5 pro, the engine is incredible and not the problem. Ubisoft just like to cut corners to speed up game development because they've gotten lazy since origins

• 
  The Notorious D.A.V.I.D (@Proud2beGeechie) reported 13 minutes ago

  @Puertorock77_ @NINJA_2029 Yep. This opens the door for the 1st party only tier that will be pushed later. I also think a 1st party online tier of gamepass could be on PS at some point, just like other publishers' service like EA Play and Ubisoft + are since their games are already sold there.

• 
  yo (@justforfun12556) reported 13 minutes ago

  Playing Far Cry 5 for the first time. Not even finishing the first sub-boss section and this game is so broken how heavy the NPC's are #FryCry5 @Ubisoft

• 
  Acer the Dork @ LVFC (@AcerTheWolf) reported 14 minutes ago

  Ubisoft 5:30am - We are aware of some connection issues and are actively working on a fix and pushing updates as fast as we can. 9hrs later- Servers are still down but hey here is a reminder for the worldwide release trailer of the new assassin creed 👍 ******* *** company

• 
  ViceKat (@VicerKat) reported 14 minutes ago

  @Hunta05Sup38430 @Rainbow6Game Retard alert. Educate yourself on how this game's servers have been doing for the longest time now. Or Ubisoft as a whole. Terrible. I want a game that works and isn't infested with cheaters. You're the problem for dickriding incompetent game studios, jobless bum

• 
  A.PC.Gamer (@pcgamerswin) reported 17 minutes ago

  @DepressedGeek66 @Ubisoft @UbisoftSupport I've been with Ubisoft for over a decade. Joined to play Division 1 and then Division 2. It's been a rocky relationship. Haven't bought a game from them since Division 2, due to the all the issues I had with that game. For almost 3 years straight there was an issue with the game randomly crashing for a majority of the PC player base (even started happening to popular streamers). Ubisoft gaslit us and ignored the issue. Then, out of the blue it got fixed with no explanation or apology. They ruined that game for me. I'm scarred for life lol .. Good luck though, I hope you have a better experience than me.

• 
  Steve Zugenheimer 🇮🇱🇺🇸 (@DatGamerDad) reported 22 minutes ago

  @Ubisoft You know... your launcher is so incredibly broken all the time. Constantly. For so many years I can't even count. Won't load at this moment, in example. Why can't you just stop and only use Steam like the rest of the gaming world?

• 
  16thHarmony (@16thHarmony) reported 23 minutes ago

  @Milkdawg67 @Nikfor_ Kind of. Think it's going to be diminished to a Ubisoft Classics service.

• 
  kit 🫧🍉 (@sonozakiscurse) reported 30 minutes ago

  @maxdeploy @Ubisoft i won’t glaze ac4 even though i agree that game is literally the peak of ac games but i’m pretty sure it was next in line for remastering anyways like i don’t think the issue is how soon they’re doing it considering other game companies do this and they do it in less time lol

• 
  trash (@hotgarbagetake) reported 31 minutes ago

  @mean_mystic @K__Med That’s why I think the a la carte system would work best so ppl could have a cheap barebones gamepass if that’s what they want or upgrade by adding on ea play or Ubisoft or Fortnite or whatever. I like the idea of a huge Netflix style library service for games but that’s just me

• 
  BRAP (@BRAP_Podcast) reported 32 minutes ago

  @GetFitWithJared So, Ubisoft and Fortnite perks aren't anchors in the same way CoD is. You're comparing add-ons to the biggest day-one AAA release on the service. And this isn't about what I personally played. The baseline was $20 with CoD day one in 2024. Now it's more than that and CoD is gone. That's the point.

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 34 minutes ago

  Amazon Luna is ending support for individually purchased games and third-party libraries. From April 10, 2026, players can no longer buy games a la carte through Luna. Access to third-party libraries and subscriptions from EA, Ubisoft, and GOG is also ending. If you already purchased games on Luna, you can keep streaming them until June 10, 2026. After that date, those games will no longer be available on the service. Amazon has said there will be no refunds for these purchases. However, if you linked the games to your EA, Ubisoft, or GOG accounts, you still own them and can download and play them directly on PC or compatible devices. Luna itself is not shutting down. The service is shifting to a subscription-only model focused on games included with Prime and the paid Luna Premium tier.

• 
  GameLogIQ (@GameLogIQ) reported 38 minutes ago

  I’ve never seen people put so much value on old Ubisoft games that are typically on sale for as low as $4.99, a monthly subscription to Fortnite (which was also recently devalued by Epic), and tiered streaming quality of a Cloud gaming service platformed off of the necessary excess capacity the trillion $ corporation had to build anyway and used to be included for no up-charge. These are the same people that said having platform exclusives is criminal, anti-consumer, and a way to force people to buy HW and lock them in. But I guess these people are also part of the crew asking for Xbox to bring exclusives back. So that tracks.

• 
  subsub subsub (@SubsubS67832) reported 38 minutes ago

  @TheCrewGame @Ubisoft on ps5 problem for every game Ubisoft, @Ubisoft ??

• 
  ETERNAL SHADDAI (@ETESHADDAI) reported 40 minutes ago

  @PWarrior20xx @Kirby0Louise Is funny how your narrative dies right here. You said, " The price was literallt $20 with COD. You said with only COD included but then you don't included the Fornite Crew and Ubisoft Plus bundle. That add more value to the service. When removing COD to $23. That mean it cost them $7 to add to the service. You are not losing anything. So stop capping. You are still getting day ones. You are getting those crazy shadowdrops.

• 
  💫 (@X1seh) reported 43 minutes ago

  @UbisoftFR Tomorrow 12am I come to your Headquarters or fix server

• 
  Zein El Abidine Mansour (@AbidineMan4400) reported 44 minutes ago

  @TheCrewGame False start 30. Seriously?? Ive been reading posts on the internet of people complaining about this since 2025, and the error is never fixed. This is exactly why I never buy sny ubisoft game. If it wasn’t on ps plus extra I wouldn’t even buy it.

• 
  𝙉𝙊𝙍𝙆𝙄𝙀 (@norkietiger) reported 46 minutes ago

  @Ubisoft @UbisoftSupport @TheDivisionGame went and got all lanterns from the new event, did a run through with a youtube video, got all 40, the game says i only got 39, i did it all again, TWICE, just a heads up that it is broken in some way. i could have been farming keys...

• 
  Yo soy el (@AoF520) reported 47 minutes ago

  @xMBGx Next get rid of ubisoft classics in the service

• 
  Woopsiedaisy (@Woopsiedai93211) reported 50 minutes ago

  @cero_drago11581 @spud_senor Case and point Rayman, a decade of nothing after their last flop and is now on a sinking ship that is Ubisoft, Crash was screwed over because the game didn't make 10 million, Bubsy is loved by his company, Banjo is rotting again in his dungeon, Earthworm Jim is dead.

• 
  Maurice Andrew (@ShubzyM) reported 53 minutes ago

  industry notes: • ubisoft servers went down hard; ubisoft connect + games like rainbow six siege and the division 2 hit with widespread login & connectivity issues all day. players flooded reddit and downdetector • ubisoft also confirming assassin’s creed black flag resynced reveal coming this week.

• 
  wocat (@stupidsoycat) reported 54 minutes ago

  @arhumSearcher I just want Ubisoft to fix the constant freezing issue with Assassin’s Creed 1 but no, they want to give us a remake of Assassin’s Creed 4 that no one asked for.

• 
  Cebo (@TimoTim19) reported 54 minutes ago

  @Mega6staR_GameS @DoWhatYouDo6 And now you're just saying stuff. Of course there is Ubisoft, EA and Sony games on the service...Game Pass has actual official EA Play and Ubisoft + though LOL. Not the same. And those Sony games aren't DAY ONE games lol. You did a terrible job trying to make them equal here...

• 
  NobleWarrior88 (@NGaming88) reported 55 minutes ago

  That still has its issues. Why am I paying for Fortnite Crew/Ubisoft if I don’t use those services?? Base Ultimate should be $17.99-$19.99 with a $3-$5 premium to that $22.99 if I choose to go that route.

• 
  GODZILLA (@_CaptainBobo_) reported 55 minutes ago

  @Ubisoft @UbisoftSupport please fix your ****** game. Been trying for the past hour to login and I can’t. It resets my **** both PlayStation and Xbox. Like it’s ******* embarrassing. I played at 7am today just fine go DoorDash at noon been home for an hour can’t play

• 
  45 (@Soulbi455) reported 55 minutes ago

  @UbisoftSupport My account was hacked over a week ago and now I’m being punished for it. I can't log in or create a new account. No codes are sent to my email and I’m hit with a lock message. This is unacceptable. Fix your security and stop blacklisting victims! #Ubisoft

• 
  Lee W. 🇺🇲 (@Lee_Vertisce) reported 1 hour ago

  @kabrutusdeid My wife and I wanted to play a co-op game together so we started playing FarCry 5 last week. That game is so broken with so many bugs and problems. It's like Ubisoft released it and then didn't even bother to try to fix any of the problems with it.