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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Sign in | |
| Albuquerque |
Sign in | |
| League City |
Sign in | |
| Las Cruces |
Online Play | |
| Alvin |
Sign in | |
| Colorado Springs |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Drew
(@BryanDrewGaming) reported
@UbisoftSupport Part of the problem is I shouldn't have to go to the forums though I have as others have. The same WDL autosave issues have crept into Far Cry 6 and I fear the same will happen with Riders Republic based on Trial Week. Maybe @ubisoft needs to also look beyond just their forum.
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aceattorney
(@aceattorney) reported
Don't get me wrong. Publishers have never been more consumer/gamer friendly than now. Service subs (e.g., Xbox Game Pass, EA Play, Ubisoft+) offer unbelievable value to gamers. And free-2-play games generally offer outstanding gameplay. I just wonder what "ultimate" really means?
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Bryan Drew
(@BryanDrewGaming) reported
@UbisoftSupport and @ubisoft I have been an unbelievable supporter of yours since at least 1997. I have purchased most of your titles and often multiple times on different platforms. However, I'm done until you fix autosave or add manual saves to consoles. (continued)
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dincy
(@dincy84411111) reported
@Ubisoft @AppleTV @PrimeVideo I cant open my game ever since i update the ubisoftconnect. Is anyone else like me?please fix it please——
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cageslader911
(@cageslader911) reported
@MetalRican @Rhymeswthnothin @Ubisoft I don’t necessarily have that issue unless it is a Ubisoft game.
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jonu
(@jonuowizyc) reported
@GhostRecon Dont start with ''have you reinstalled the game'' I have done 50 things i could find on internet what could help, none of them did. Im using windows 11, could this cause the problem? if so, then i really need to get out of ubisoft
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Anarchy
(@AnarchyVsMayhem) reported
@JFMcGillicuddy @FarCrygame @Ubisoft Tell me about it I'm pissed off that the cutscenes are locked at 30 fps, my horse flies in the air and falls to it's death. wing suit not unlocking and other issues. This is suppose to be a AAA game not a early access bugged game.
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ChunkyKnave710
(@ChunkyKnave710) reported
@UbisoftSupport I have all of the resolver weapons in Farcry6 but my ubisoft challenge only says 10/11 and won't update, is this a known issue?
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Snap.GT
(@arT2IWer0HJGl5C) reported
@growtopiagame To the worst gaming company Ubisoft, If you cant manage and handle this game,just sell it!You are ruining all the play experience of us and keep annoying us for your stupid *** hole manage way.I hope that your manager can observe what problem did Ubisoft staff really solved.
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Ezekiel the dragon
(@DoomedOne224) reported
@ChopzDrake601 @pastrypartisan I didn't, that's a separate issue that reduces the amount of goodwill I am willing to offer to Ubisoft
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.00223 "CSA"
(@CainStoned) reported
It is crazy how ubisoft dropped the operators to 1 per season to aid with balancing issues and to supposedly give the player base more content because they would have more time and resources to dedicate to maps and other content. Since then we have gotten some basic map (1)
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AJ Spookshine 👻🎃
(@anthonyjboucher) reported
@Ubisoft has the worst launcher, and an ever worse checkout system. @UbisoftSupport, why can't I check out? Payment info is 100% correct, address is correct. WHAT is wrong with your broken system?
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Ni No Keni
(@ImOnThinIce) reported
Far cry 6 is about revolution against tyranny but when right when you have the opportunity to fix problems for millions of people. The game says nah let’s just keep jumping out of planes and hunting Jaguars. Never change Ubisoft
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MooreMoDz
(@MooreMoDz) reported
@The_Doc_Dude @IGN Delete your Ubisoft account then, you signed up to their service and use their products which require your email address. So if you don’t want their ‘spam’ delete your account.
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Wasko (Just Wasko)
(@WaskoLuke) reported
@UbisoftSupport Basically at one point in the game you’re prompted to fast travel where you are supposed to get your first snowboard/skis however when I get there nothing shows up in my inventory. I have a case on the Ubisoft support website however it has not fixed my problem
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lil_xtbl
(@LilXtbl) reported
@Rainbow6Game fix ur hitbox im hitting an maverick 5 time in the head and he's not dying and also killed me nice ubisoft nice
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King Scumbag
(@RJFlywheel) reported
@BrendanSinclair Or, you know, set your email settings to not get sent Ubisoft Promotional Materials. You agreed to it when you signed up for their games service. Now you're bitching about your own choice? Stay classy, San Diego.
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KGI KlikoNL
(@KGI_Kliko) reported
@MakaDrawz @Ubisoft I did not had issues with that on PS4 when playing Friday/Saturday
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cageslader911
(@cageslader911) reported
@MetalRican @Rhymeswthnothin @Ubisoft Yeah and even if you fix the game it is still so disappointing.
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Gage
(@KukzR6) reported
Can Ubisoft fix there game I'm tierd off console not getting same focuses of PC gaming there so many bugs and your just killing your own game FIX THE CRASHING @UbisoftSupport
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jonu
(@jonuowizyc) reported
@GhostRecon Right after i click ''Play'' in ubisoft launcher, there comes ''Oh no, it crashed'' window with no additional info. I have sent like 20 crash reports, and i will send 50000 more until you will fix this. Customer service is a joke, no answer. Chat is not working. Nice work UBI :)
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CardiffSheep
(@CardiffSheep) reported
@Ubisoft please fix all your game I'm play splitter cell and when I headshot someone it's like I'm shotrinf bb bullets and a kid party why are you so bad at make and working on game should just quit making them and just publish them
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KGI KlikoNL
(@KGI_Kliko) reported
@Marshal83077688 @Ubisoft they should have done the Trial Week through Full version (as beleave said), instead of Closed Beta made Public. So many extra months (as was original early 2021) and still issues.
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Shay L. Norris 🧡
(@0fficialSha) reported
@SolomonAtlee @FarCrygame @Ubisoft lol yeah, they kind of annoy me. They love them over in the subreddit. They just get in my way tbh. Will try your suggestion for wingsuit. Part of the issue is, once I'm in the air, then what? lol It sucks cause I'm a pro with the wingsuit in JC4
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t
(@klwjfcjw) reported
@Ubisoft Fix R6 rn like wtf
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NYCE WID !T🇭🇹
(@Nycewithit1) reported
@youenjoymy5elf @DestinLegarie Idk maybe its because they have their own services. What happened to ubisoft service + gamepass happening? haven't heard anything lately
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Tyrone
(@JimBeam58162530) reported
@Ubisoft @AppleTV @PrimeVideo Your launcher is not VPN friendly. Many times it fails to sync with cloud. Why didn't you just keep your games on steam if you can't make your service anywhere as good? I'm not talking about reviews listed and stuff like that, but basic things like being able to play a game?
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youenjoymy5elf
(@youenjoymy5elf) reported
@Nycewithit1 @DestinLegarie Who knows. Hope it’s true but at this point is just another baseless rumor as far as I’m concerned. I refuse to get excited unless I see official announcements. Ubisoft has an amazing service on pc.
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Josh T. Stuard
(@JoshTStuard) reported
I have many, many issues with Rainbow Six. But one of the most BS things I've ever seen is Ubisoft giving out free eSports Packs that can be duplicates but ONLY GIVING OUT 4 PACKS DURING THE ENTIRE SWEDEN MAJOR...when they have up to 12 ITEMS THAT CAN BE DUPLICATES...is stupid.
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Ty K
(@tysnkole6) reported
@Ubisoft it's been like a year. Why does my character on Valhalla still glitch through and randomly "fly" every 45 minutes? Shows how much "effort" you put into development. I want the $ I put into this game back, PERIOD.