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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (66%)
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Online Play (18%)
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Glitches (8%)
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Game Crash (7%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Domèvre-sur-Durbion |
Game Crash | |
 Aracaju |
Sign in | |
 The Colony |
Sign in | |
| Manthelan |
Sign in | |
| Taubaté |
Online Play | |
 Karlsruhe |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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WolvenWinter
(@Wolven_Winter) reported
@Ubisoft so is that far cry 3 classic edition getting an update for ps5 because that 30fps needs to go and that input lag just needs sorted.
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Ali Can
(@12ali98) reported
Why @Ubisoft servers always suck before the new events? Please fix that issue.
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Yuji Kauchi
(@YKauchi) reported
@JamieMoranUK Yes but the problem about Ubisoft nowadays is more kinda pick your own character and transform a similar RPG, but splinter cell is the focus on one character Sam, so Ubisoft need is finish the Sam story, and try these new things that the company is using
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Zalman
(@enterzalman) reported
@Nibellion Nintendo noticed there was a Ubisoft game that hasn't leaked yet and decided to fix it
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ChvDesign
(@chvdesign) reported
@GoogleStadia Thanks for the quick answer! Yeah immortals Fenix, Chronos before the ashes. It’s weird but those problems appears after my Ubisoft+ subscription. Are we connected to the same servers? Problems are blurry videos, lot of artefacts on them, and crazy input lags.
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Los
(@richhomiechapo) reported
Tomorrow is E3 and I’m going to watch the Ubisoft announce a bunch of broken unfinished games like a dork
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LauraaaFinn
(@FinnLauraaa) reported
@Just_Kordell @assassinscreed @Ubisoft Its just all this exploration and storytelling that buttheads. Which seems to be one of the biggest problems with Assassins Creed stories.
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Ben Wright
(@ToatesGoats) reported
@Ubisoft @Rainbow6Game Love when ever I'm trying to play a ranked game and my controller dies so I switch the battery or put it on a chord and I cant press A or X to make the game recognize my controller is in. This has been here for too long fix your bug this ones simple.
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CJ Armstrong
(@Bocephus1975) reported
@DMC_Ryan @DMC_Ryan, with Ubisoft changing their focus to free to play games as a service, do you feel they would make a proper splinter cell game. They pretty much destroyed the ghost recon series with the last two games, and are making rainbow six into a quasi zombie game. I’m concerned
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Amadeus
(@Fibrocyter) reported
@UbisoftSupport Hey are you guys still having issues with delivery of games purchased from the Ubisoft Store? I bought the game and I've been waiting for 2 days and it's still not on my account
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shell
(@2b0xs) reported
@NetflixGeeked @Ubisoft oh it's animated? Okay, then there shouldn't be a problem casting michael ironside as sam fisher
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Mo 🇨🇦🇵🇰
(@ItsMoIsTheBeast) reported
The save system in Watch Dogs’ Legion is broken. WTF Ubisoft?! You f-g inbreds always do dumb s-t to ruin your games. I hope you guys go bankrupt. How do you not have a manual save option?! I lost hours of progression. Never buying your games until it’s years old. F–k you!
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ShadowRock X
(@ShadowRockX) reported
@GVGOfficial Y'all should be careful with Ubisoft. I and many others had our YouTube live streaming rights banned for restreaming their conference in 2019 and years prior. It took them a few days to fix it so I had to restream the rest on Twitch. Hopefully they fixed the issue by now, but...
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Regdeh the Hoopoe
(@Regdeh) reported
@bearskunk Nah. They just gave me the runaround. Can't even call them at the moment which annoys me. At least ubisoft actually tried. But its out of their grasp cos its a xbox cloud save issue. Im sure its somewhere on their system to just recover it. But I can't even get through the door.
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Springtick380
(@Springtick380) reported
@RRIVERA992011 Yeah i'm not watching Ubisoft or paying attention to anything that comes from their conference because **** them and their unchanged toxic culture that they said they would fix
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KimmyHed
(@KimmyHed11) reported
Ubisoft pls just fix your ****.
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FUZION #PRIDE
(@FuzionXIV) reported
@NetflixGeeked @Ubisoft The issue with everyone crying about no new game is if they made one and ****** it up (which is highly likely) the energy would be very different.
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CJ Armstrong
(@Bocephus1975) reported
@ChrisRGun I agree with you @ChrisRGun , however Ubisoft’s shift in focus towards free to play games as a service doesn’t instill confidence.
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𝔾𝕒𝕚𝕟𝕤𝕓𝕠𝕣𝕠𝕦𝕘𝕙 🌺
(@XinguIarity) reported
Yeah screw it I may stay up till the Ubisoft stuff. I'll fix my sleep schedule after E3 season
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Al Mackenzie
(@NightEagle256) reported
@Sceaser1788 @McFinnaPants @Ubisoft_UK You are part of the problem, not the solution, supporting a game company who care little about their employees. Your reply shows that you support Ubisoft’s atrocious actions and will continue to do so
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Luxitonic
(@Luxitonic1) reported
@UbisoftSupport Ubisoft why have I just been given an abandon sanction and loss of rank due to your server connection issues? 7th time this month. Sort it out.
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Laura Kate Dale
(@LaurakBuzz) reported
For transparencies sake, you won't find many bigger fans of the original Mario and Rabbids than me, I have a tattoo from the first game, but I will not be reviewing this new game, or streaming it, until Ubisoft properly address and fix their abuse situation.
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Jacobb O'Neill
(@JacobbNeill) reported
@UbisoftSupport I recently bought Rocksmith for Steam and activated it on my Uplay account When I launch RS I am prompted to enter the key again but its giving me an error I contacted Ubi support and they said they had no answer and to keep an eye on the forums Do you know a fix?
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peppper
(@JassacakeR6) reported
@UbisoftSupport i cant even play ur **** game cus " a ubisoft service is currently unavailable" good one
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Redakdal
(@redakdal) reported
@lomadia its weird as when you listed ubisoft, I knew it had to be either another fasco about how they screwed one of their games up again, or as always issue within the company after years of throwing it under the rug times haven't changed, we are just now confronting it all
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SonicmanTheBest 🇺🇸
(@SonicmanTheBest) reported
I will be doing a recap video to Ubisoft Forward instead of a reaction video to avoid potential copyright strikes. Just Dance 2022 will be issue.
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Alpacca
(@AlpaccaR6) reported
@Ubisoft @Ubi_Melo @Rainbow6Game any updates on how you plan to fix ranked? between cheaters, mmr rollback, and the 700 mmr gap it feels borderline unplayable. not only that but I get matched against stacks that are +800 elo or -800 elo constantly.
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Nikita Yudin
(@bioswat) reported
@KKazma2020 @NetflixGeeked @Ubisoft What's your problem?
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Ryan
(@RyanSinofPride) reported
@Ubisoft PLEASE FIX UNO! PLEASE! THE GAME IS ACTUALLY BROKEN AND UNBALANCED
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Vee, The VGM Lover
(@TheVGMLover) reported
@illustrathor @spicytamazon @nintendolife We've been told Ubisoft did a piss-poor job of taking care of the women in its workforce. A mass exposition, a promised internal reform/investigation, and many months later, nothing was really done inside the building. It was like usual, all talk and PR service, and no action.😒