Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Charleroi	Online Play	2 days ago
Lille	Sign in	3 days ago
Paris	Sign in	3 days ago
Paris	Sign in	3 days ago
Pierrevert	Sign in	3 days ago
Rennes	Online Play	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JamesJay (@jamesjay_music) reported 41 seconds ago

  @Patrick_Wolf_YT @ApollosMission I am enjoying the game, albeit I have a few niggles since the new season. However, I am running it daily now, so definitely not dead. Hope that Ubisoft keeps pushing forward with it, and get rid of the bugs, server issues, and constant disconnects (especially during Escalation that costs me tokens).

• 
  JSL (@J_S__L) reported 43 seconds ago

  @LFCDG91 @CentralScruty Nah this is just Ubisoft. You have long games that are way above any 20h games. The problem isn't the length but the price. 70$ is just not a good price for 20h game

• 
  Jim (@Sledgehammer44) reported 5 minutes ago

  @LambdaGen Yeah @Ubisoft time to fix Toy Soldiers War chest

• 
  tom (@Tom_w_11_09) reported 11 minutes ago

  @Ubisoft @Ubisoft_UK @Rainbow6Game why tf is my game crashing and I relaunch it only to find out I’ve now got an abandon sanction you useless arseholes fix your ******* game

• 
  Replicante (@RDeckard_) reported 11 minutes ago

  @TheHiddenOneAC If Pearl Abyss could make massive changes in less than a month, Ubisoft can fix this (spoiler alert: they break the entire game and replace Edward with Kassandra)

• 
  Nate Corwin (@NateCorwin1) reported 14 minutes ago

  @MihajloBlagoje9 @TheRealZephryss This really shouldn’t be a ******* issue. There are other things that actually deserve criticism. This just seems really ******* stupid specially when companies besides Ubisoft have done it. I’m tired of this one-sided mess either. It’s bad for everyone or it’s not.

• 
  ofPowerofWant (@ofPowerofWant) reported 14 minutes ago

  @Ubisoft please do not destroy Morbid Metal, it actually might have "IT" I personally responded to numerous promo emails and sent direct ones itemizing issues that eventually in retrospect led to "flops* The p.base that made Ubi big has interests and redlines the OGs understood

• 
  Noah Davis (@Noahcg3) reported 14 minutes ago

  Me personally, I don't like the idea of the branching paths. Not only does it cause problems like these, because Ubisoft is always going to have to cut corners, but also because it doesn't work with the established lore of the animus.

• 
  THE DEVILS PRODUCTION (@John45510) reported 15 minutes ago

  @AnaAnsan3 Look at Ubisoft it is hurting them having there big games on subscriptions as too much loss of sales and game pass in similar issue with how many change plans pulled Call of Duty PS plus do have day one on plus picked to be on there for a year or so

• 
  Ibrahim Giftshop balaiz (@balaizjo) reported 17 minutes ago

  @Ubisoft I cant enter my game assassin creed valhala Network always error 0x20100300 Lusiannightwish

• 
  slightly irritated birb (@irritatedbirb) reported 18 minutes ago

  @luscielia Capcom Nintendo For the third one Rockstar..? Games come too slowly Naughty dog..? Same problem CDPR..? Same problem again Santa Monica..? Literally one franchise Larian studios..? Same problem Ubisoft..? No. EA..? NO. Kojima studios..? One franchise Square makes the most sense

• 
  View (@Viewble) reported 18 minutes ago

  @Vechs Every time I try and play rainbow six through steam, it makes me sign into the Ubisoft launcher, and my rainbow Six account is through my Xbox account, because I recently switched to PC, AND THE UBISOFT LAUNCHER DOES NOT HAVE AN XBOX LOGIN.

• 
  merellion.SR (@merellionn) reported 25 minutes ago

  The original general direction of the game was gritty, grounded, & beautifully dark. Who knows when we’ll get another competitive, top-down destruction, operator driven shooter, and Ubisoft ****** it all up. This game had the potential to be a 20+ year running E-sport, with the highest skill-gap in FPS, argue with a wall. I still believe maybe one day it can be saved but Ubisoft seems to be ignoring all of the most-obvious issues. Issues that a REAL dedicated team of maybe 20 people would be able to fix. (Hit registration, refusal to upgrade kernel level, dumb balancing) I could list everything that could bring the soul back but what’s the point if the owner of the IP is not listening.

• 
  XWIRES| KuroRaiden (BAROQUE ******) (@NC_KuroRaiden) reported 28 minutes ago

  @LordAri @RareBreedMG @fabriciothefox Alright I guess I should give my background. I have balanced tested and broken more fighting games than you can prolly name. I was a QA tested for Ubisoft preview games. I know how to break games.

• 
  Papa Posey (@PoseyDaGodx) reported 28 minutes ago

  @Ubisoft for the love of god I’m begging you @Rainbow6Game buff zofia recoil on controller u can’t have pc usable and console **** she’s damn near S tier on pc now and she is b tier on console cuz her gun sucks too much horizontal recoil fix asap unbalanced

• 
  MarketQuestJas (@MarketQuestJas) reported 32 minutes ago

  Key questions for Ubisoft stock: 1. Will Black Flag Resynced actually ship on time (July 9)? 2. Can it sell well enough to move the needle on Ubisoft’s financials? 3. Is this just another nostalgia cash grab or a real turnaround signal? One big successful remake won’t fix Ubisoft’s structural problems.

• 
  Loshe 🇫🇷 (@Loshe_FE) reported 32 minutes ago

  @Sonic_Guy_14 @dbs7y8fhbd @gamingguru456 Ok and ? Would it still be playable with a physical version ? Of course not because the problem is not the game being digital, it's Ubisoft forcing you to play online even for the solo content. Use your brain please.

• 
  Sir Dwulfgr (@Sirnoobwulfgr) reported 33 minutes ago

  I ran into the same issue while I was at ubisoft, I was specifically told to stop calling everyone Sir/bhaiyya and just call them by their name Takes a while to get adjusted xD

• 
  Operator01 (@SamuelvandBerg) reported 34 minutes ago

  @DanielVavra Yeah but that would be a ******* boring game released every year.. you already have the same issue like Ubisoft Another KCD game made in obsolete cry-engine.. same gui.. You will face the same issue.. bcs then no one wants your game anymore.. You aint rockstar all of the sudden.

• 
  MyK_DiaBLo (@MyK_DiaBLo) reported 37 minutes ago

  @ItsTragik @IGN And you lie or you don't know that you can play games which have launchers, you just go to desktop mode and download that launcher, login in and next time it works like it should, i tested games with Red Launcher, EA launcher and Ubisoft launcher, they all works 100%.

• 
  Jaiden Franqui (@JaidenStation) reported 38 minutes ago

  Studio Appreciation of the Day: Motive Studio (@MotiveStudio) A different studio that acts on its own from the corporate parent. Founded in 2015 by Ubisoft legend Jade Raymond, as the Canadian development team for the controversial Electronic Arts (@EA), they immediately got their start with development on Gaia, but immediately the studio began to have an identity crisis once they started to work on the campaign for the PR disaster that is Star Wars Battlefront II, and once that game was mercifully released, conflicts arose with Gaia and was unfortunately cancelled by 2021. That ended up being a blessing in disguise, as once Raymond left to join Google (remember the Stadia?), Patrick Klaus, also from Ubisoft, was assigned as the GM of the company and after launching the mediocre enough Star Wars Squadrons game, EA decided to take a gamble on Motive by assigning them to work on something new to Dead Space in response to Capcom striking gold with the Resident Evil remakes. The result? It worked. 2023’s Dead Space immediately brought in interest in the studio, as it successfully captured the ambiance of the original game, while improving on a few quality of life changes that made an accessible package from start to finish. The big problem was that EA published it, and the game undersold expectations, which is understandable given the $70 price tag and people didn’t know that it was going to be another live service game as people has been getting accustomed to with the company in recent years. Despite working with DICE on Battlefield 6, which was a fantastic result of EA finally getting Activision a taste of their medicine, Motive is position as the next in line as they are working with Marvel to develop a game based on Iron Man, and with their quality that was provided with Dead Space, I think we can expect it to be like a narrative driven action-adventure third-person shooter, with flying mechanics inspired from the BioWare failure that is Anthem. Motive is next in line and out of all the EA developers that would have a solid future ahead of themselves, they are ready to prove themselves wrong as single player games should be a big component in their overall business strategy.

• 
  Glitch (@GlitchTwitched2) reported 39 minutes ago

  Btw @Ubisoft instead of remaking the most successful games that came out of your sorry *** Maybe make BRAND NEW GAMES that will 1000% help with your on going problems with your stock as a company Such a waste of a remake Rayman fans need to wake up this isnt good enough

• 
  willow (@pictochats_) reported 40 minutes ago

  I own rayman legends on steam and I completely forgot my old Ubisoft login so I just can't even play it

• 
  Nana K. Collins Jr. (@TweetYou82) reported 43 minutes ago

  OMG I’ve never seen so much victimization bullshit XBOX is a 3rd party developer now EA, Ubisoft, Rockstar they advertise to multiple platforms. SONY has exclusives with the exception to their live service games they’re titles are not available anywhere else

• 
  𝙈𝙖𝙩𝙩 𝙂 (@loinmin) reported 43 minutes ago

  @XBOX @XBOXSUPPORT @UBISOFT FOR THE LOVE OF GOD FIX ASSASSIN'S CREED BROTHERHOOD XBOX360 BACKWARDS COMPATIBLE MODE, **** CRASHES FOR NO DAMN REASON AND ITS SO FKIN ANNOYING, IS THIS WHY ITS DELISTED FROM THE STORE, FOR **** SAKE, NEGLECT IT INSTEAD OF FIXING IT, EZIO EZIO EZIO

• 
  Kerry C. (@zer0divid3) reported 46 minutes ago

  @Pirat_Nation Can I get the service without EA and Ubisoft stuff.

• 
  -Darkshard_117- (@Darkshard_117) reported 48 minutes ago

  @skylermzx I hate with all my soul the EA and Ubisoft launchers, thanks to that garbage I couldn't play pvz garden warfare and AC because they didn't recognize that I had purchased the game, plus on top of that they gave me a very strange error that I didn't have a graphics card...

• 
  RichDK (@Rich_DK2) reported 53 minutes ago

  @3MegistusHermes @falloutplays Hiring based on anything but skills is not only a problem, it's bigoted, immoral, discriminatory and illegal. It's also the reason the content is a problem. Just like we've seen with Bioware, Ubisoft, and tons of other game companies along with Dr Who, Star Trek, Star Wars...

• 
  Down4cards (@Down4cards) reported 55 minutes ago

  @BardoUmbra @Pirat_Nation Because it's not how it works. Ubisoft had hundreds of games. Some live service some in development they released 6 games last year and were working on including 6 live service games being updated. Most of these games have smaller dev teams than war horse.

• 
  TheDezembro (@TheDezembro) reported 56 minutes ago

  @Abhiraj_Singh17 @DoorJacque3701 Again. I know. This IS a problem lol I WISH it was a dev, actually. Because a dev is just a dev, who gives a ****. This, on the other hand, is a higher-up at Ubisoft making it very explicit what he wants to see in the future. Which is us owning nothing.