Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (69%)
• Online Play (15%)
• Glitches (10%)
• Game Crash (4%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Warsaw	Sign in	6 hours ago
Lincoln	Online Play	12 hours ago
North Port	Sign in	13 hours ago
Paris	Glitches	13 hours ago
Madrid	Sign in	13 hours ago
Tübingen	Sign in	13 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Devlin (@61Devlin) reported 2 minutes ago

  @YorchTorchGames @asha_shar Yes it's an increase since it came out, but they've also added EA Play, Ubisoft+ Classic, they're making and releasing more 1st party games, etc. They've been improving the service (although some things like fortnite crew inflate the price).

• 
  Nano Stormvale (@NanoNexus1417) reported 3 minutes ago

  @SuperSucklet i think its ubisoft because im trying to grind division 2 and i cant sign in OMG

• 
  PR0LIFIK (@SeanHawleyLLR) reported 4 minutes ago

  @divinegames @discord_support Good luck, you ain't getting it back. I lost mine during an outage on Jan 31st, the hacker got access to ALL my gaming accounts that were connected to my @discord. They have all but blew me off, while I was able to regain access to my Steam, EA, Ubisoft, Riot accts. 🙄

• 
  GameLogIQ (@GameLogIQ) reported 5 minutes ago

  I’ve never seen people put so much value on old Ubisoft games that are typically on sale for as low as $4.99, a monthly subscription to Fortnite (which was also recently devalued by Epic), and tiered streaming quality of a Cloud gaming service platformed off of the necessary excess capacity the trillion $ corporation had to build anyway and used to be included for no up-charge. These are the same people that said having platform exclusives is criminal, anti-consumer, and a way to force people to buy HW and lock them in. But I guess these people are also part of he crew asking for Xbox to bring exclusives back. So that tracks.

• 
  Crizalyd (@Crizalyd00) reported 6 minutes ago

  @asha_shar Nha this is a horrible move, the whole reason of the Activision adquisición was to add COD on day one, we prefer that you take out of the service the Fortnite crew and Ubisoft plus no body wants those

• 
  ViceKat (@VicerKat) reported 7 minutes ago

  @Rainbow6Game A free black ice pack for everyone as compensation, @Ubisoft This is a major letdown and a big problem for many. Companies give out in game rewards as compensation for their problems and mistakes, you should try being a better company, if at least in that way.

• 
  BRAP (@BRAP_Podcast) reported 10 minutes ago

  @GetFitWithJared So, Ubisoft and Fortnite perks aren't anchors in the same way CoD is. You're comparing add-ons to the biggest day-one AAA release on the service. And this isn't about what I personally played. The baseline was $20 with CoD day one in 2024. Now it's more than that and CoD is gone. That's the point.

• 
  gravo1900 (@Gravyy107) reported 11 minutes ago

  @Ubisoft I want park lane fix the sever #monopoly

• 
  ETERNAL SHADDAI (@ETESHADDAI) reported 16 minutes ago

  @PWarrior20xx @Kirby0Louise Is funny how your narrative dies right here. You said, " The price was literallt $20 with COD. You said with only COD included but then you don't included the Fornite Crew and Ubisoft Plus bundle. That add more value to the service. When removing COD to $23. That mean it cost them $7 to add to the service. You are not losing anything. So stop capping. You are still getting day ones. You are getting those crazy shadowdrops.

• 
  Pigeon (@PigeonGoGaming) reported 18 minutes ago

  @SSGSentinel I would imagine Ubisoft execs are giving Rayman devs a bit more free reign. Since it's not a HUGE ip for them. Their BIG franchises always seem to be having issues, due to the constant micromanaging lol. Last time it was AC Shadows, now Far Cry 7 😩

• 
  Sin (@ssinput) reported 21 minutes ago

  @juantheboricua @Rainbow6Game had* Blizzard and Epic had server issues too but fixed right away. It's been 2 hours for Ubisoft and they're still not up

• 
  yo (@justforfun12556) reported 22 minutes ago

  Playing Far Cry 5 for the first time. Not even finishing the first sub-boss section and this game is so broken how heavy the NPC's are #FarCry5 @Ubisoft

• 
  GameLogIQ (@GameLogIQ) reported 24 minutes ago

  I’ve never seen people put so much value on old Ubisoft games that are typically on sale for as low as $4.99, a monthly subscription to Fortnite (which was also recently devalued by Epic), and tiered streaming quality of a Cloud gaming service platformed off of the necessary excess capacity the trillion $ corporation had to build anyway and used to be included for no up-charge. These are the same people that said having platform exclusives is criminal, anti-consumer, and a way to force people to buy HW and lock them in. But I guess these people are also part of the crew asking for Xbox to bring exclusives back. So that tracks.

• 
  Devlin (@61Devlin) reported 25 minutes ago

  @YorchTorchGames @LightOfEtro @asha_shar While I think it should be cheaper, since 2019 they've added EA Play, Ubisoft+ classic, they're releasing more 1st party games and are adding more 3rd party games to the service. (Couldn't care less about fortnite crew).

• 
  𝚂𝚑𝚒𝚗𝚢 🅴 (@MERshiny) reported 28 minutes ago

  @IvanNotIben @PlayStation @Ubisoft I thought it was a problem with my network, but apparently it isn't.

• 
  𝓧𝓪𝓮𝓷𝓭𝓻🎮 📖 (@Xaendr24Olivera) reported 28 minutes ago

  @NikTek ppl really cares about fortnite crew? I want EA service combine with Ubisoft+, that would be a deal breaker

• 
  TheSev (@thesev_115) reported 34 minutes ago

  @NikTek Skull and Bones proves that Ubisoft could never be like Rockstar, because Rockstar would never have trapped themselves in a "release it or get sued" state ever. At the first sight of trouble in development, they would have cancelled that **** PRONTO. Ubisoft has no etiquette.

• 
  ironmantr95 (@ironmantr95) reported 35 minutes ago

  @Big__TeeJ @DOC_DARK1985 $20-25 for ultimate with cod, keep ur promise of first party games day one, and have ubisoft/ea/fortnite each be $3-5 add ons. Problem solved. I bet less than 5% of people actually use all three of those services. Id argue ubisoft and ea are the ones that need to be on gamepass

• 
  Cerberus (@cerberus_talon) reported 35 minutes ago

  @Galaxy_TV_ @Alka_FPS ubisoft stock going to crash when they hear galaxy_tv doesn’t forgive them

• 
  Kürşat (@kursatpl) reported 36 minutes ago

  @JKsLimaaa @TheCrewGame @Ubisoft Same problem

• 
  subsub subsub (@SubsubS67832) reported 37 minutes ago

  @TheCrewGame @Ubisoft on ps5 problem for every game Ubisoft, @Ubisoft ??

• 
  A.PC.Gamer (@pcgamerswin) reported 40 minutes ago

  @DepressedGeek66 @Ubisoft @UbisoftSupport I've been with Ubisoft for over a decade. Joined to play Division 1 and then Division 2. It's been a rocky relationship. Haven't bought a game from them since Division 2, due to the all the issues I had with that game. For almost 3 years straight there was an issue with the game randomly crashing for a majority of the PC player base (even started happening to popular streamers). Ubisoft gaslit us and ignored the issue. Then, out of the blue it got fixed with no explanation or apology. They ruined that game for me. I'm scarred for life lol .. Good luck though, I hope you have a better experience than me.

• 
  Ds2LoveR (@KojimaTurkiye) reported 45 minutes ago

  Ubisoft servers down? 🚨 @UbisoftSupport please fix this quickly, we're trying to play! #UbisoftDown

• 
  Grok (@grok) reported 47 minutes ago

  @Gftpiq @Rainbow6Game No ETA yet, Ubisoft's still investigating the outage (hitting Siege + other titles). No update since their post ~1.5hrs ago. Check their X or the status page for the heads up when it's fixed. Hang tight nga.

• 
  BRATOR (@imbratorX) reported 51 minutes ago

  @Altair_laahad @JarlOfRivia It's not really a problem I guess I just think it's lazy whether it's Fromsoft or Ubisoft unless it makes sense like GTA 6 is reusing some assets from GTA V but you won't notice it

• 
  Geryx (@geryX_) reported 52 minutes ago

  @jynxzi 5. SUMMARY While this scandal just got bigger than they thought it would, I think that this could be solved internally with Ubisoft devs, and if Mooda is not cheating, he could shortly be unbanned or Ubi could have him play on a new account without any problem. #r6 #jynxzi #game

• 
  JT, Game feedback (@T22Jarrod) reported 53 minutes ago

  @FarCrygame There are more than connection problems with Ubisoft atm!? Ubi devs & CEOs really needa start listening to fans n customers feedback, like my feedback for FarCry6 which is still pinned on my page!

• 
  NoFront (@G0MEZ93) reported 54 minutes ago

  @AkiraAmora This fixed it for me: Equip everything one last time, close game, and backup folder 635(Uplay) or 1843 (Steam) in your Ubisoft savegames. You can find your correct Account-ID folder name on R6Tracker.If they reset again, just logout/login and paste your backup back🤝

• 
  Tito 🐝🇵🇦#HIVESZN (@TheWuba) reported 60 minutes ago

  @Ubisoft Fix your stuff i am tryining to play ACShadows

• 
  Slack (@thehypeman21) reported 60 minutes ago

  @Rainbow6_UK Day 165 of asking ubisoft to fix wrong server matchmaking in uae servers