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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arese |
Sign in | |
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Archangel470
(@benoski73) reported
@TheIshikawaRin I used to adore Ubisoft years ago. But nowadays with them, it's sandbox after sandbox, live service after libe service and F2P trend chaser after F2P trend chaser.
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Corey Hedberg
(@CoreyHedberg2) reported
@UbisoftSupport I'm having trouble to connecting my playstation and my ubisoft account together
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Chris Suarez
(@WhoDisIssChris) reported
@Ubisoft @Ubisoft why are your servers down more often then theyre up
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Haa! After ten thousand years we're free!
(@TheSaltminer) reported
@Tamaaya68k Seeing suggestions that it has something to do with their own walled garden UbiPlay letting people redeem Steam codes there, then refunding the Steam purchase to get a free game. If that's the case, this is an isolated Ubisoft problem.
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S.
(@LotsOfS) reported
While studios shutting down servers rendering games unplayable is scummy as hell, UbiSoft rendering Far Cry 3 unplayable like that makes me feel nothing but happy. A service is being done to mankind here; nobody deserves to be subjected to that blight of a game. Good riddance.
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JBizza 🇮🇹
(@jbizzar6) reported
How is possible play every game with 200 of ping ? @UbisoftSupport @Ubisoft fix plz
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fivhr
(@AceMovin) reported
@Ubisoft @Rainbow6Game why does my game lose connection every like 2 games and why does my game crash when I go to the Home Screen **** is sad to see that they can’t fix bugs that have been in the game for more than 2 weeks
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sakesan
(@BBokTroy) reported
@Ubisoft support is the worst I’ve ever dealt with. I keep getting sent in circles and the number just tells me to go online which is where I’m having problems. Just want to play the games I payed for but no one is around to help. Thanks Ubisoft 👍🏿
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Ed
(@ninjajerry526) reported
@UbisoftSupport I cant login to Ubisoft connect since it says the service is unavailable but it was when i was logging in earlier???
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Kristoff
(@Kristoff369) reported
@Ubisoft I love how to get support with your ubisoft account you have to sign in with it.... but 2 factor authorization somehow been enabled and tied to an authenticator with Google which doesn't make sense... then to get support it requires 2 factor auth code to sign in...hello?
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Skye L.L.
(@skye_ty36) reported
@harugaminguwu Like this just suddenly went from highly concerning to whatever I have a good number of games on Uplay and not being able to run them ever again would've sucked but guess what I have 0 DLC or desire to play them online so now it's suddenly not my problem Still veery ****** tho
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Frank Easton
(@RealFrankEaston) reported
Ubisoft really just needs to release a patch that ties the online stuff for the singleplayer to your computer's clock, problem solved.
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🇺🇦 Snake
(@SnakeUA) reported
@Nors3 I ******* hate Ubisoft's Uplay. That service is so ******* bad and their games aren't Rockstar level of polish to forgive them that. Seriously, you cannot even properly delete a game unless you enter your Uplay account.
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****** Sloth
(@SchizoSloth) reported
@Ubisoft @UbisoftSupport PLEASE FIX FAR CRY 6 TREASURE HUNTS. I’ve done two so far that haven’t given me the firearm rewards (a little birdie told me, cache money) I tried reloading, tried in a co’op game, nothing. Short of starting a whole new game, i can’t fix it.
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Chris Suarez
(@WhoDisIssChris) reported
@Ubisoft @Ubisoft fix your servers bro
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Just a RKT guy.....
(@barnacles71) reported
@GarbaggioGoblin @Win98Tech @BobSchtinkwater "You MUST first login with a valid activation key one time to complete the activation process. After activating the game, simply logout of the Ubisoft Connect application and then choose Play Offline"
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Gibz @ Home Chillin'
(@Mega_Gibz) reported
I'm just waiting for Ubisoft to pull the "we'll fix it" play from the book to try making themselves look good but charge you for a new version of each title If they do this, don't fall for their ****. They're never the "good guys" in anything they do
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James Among 🎮
(@james_among) reported
@Vegaz23 @Ubisoft @assassinscreed Was wondering if i was the only one who got this glitch, this started happening after i got the Lion mount.
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Im Samstag
(@ImSamstag) reported
@Ubisoft how long are ur servers still gonna be down, u wanna fix this **** or not????ß holy hell never buying any ubisoft game again
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Jack Trust
(@Trusty_Jack) reported
So, @Ubisoft is planning to refund everyone who owns the affected games/DLCs that will become inaccessible because they’re too ******* lazy to fix their ****** arse framework, right? Right? #fuckubisoft
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v_jakemcdee_hd
(@Jakemcd76594681) reported
actually fix your game I get. A message from a person saying I’m Elo trapped go into another game lost it says I only lost 40 Elo when I actually lost 80 and I have gone down worth two games in one I have all the proof to prove it #ubisoft @UbisoftSupport @Ubisoft #fixyourgame
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Timothe Lapetite
(@nebukam) reported
@UbisoftSupport Here’s what I do : I put the game card in the switch, launch the game, get asked to connect to my Ubisoft Connect account to play, and I get this error overlay in the game (which i expect should be a login form). The overlay closes and re-open, always with a 503.
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Anders Liljeblad 💥
(@AndersLiL) reported
@NVIDIAGFN I mean, technically, you do work with Ubisoft because they've opted into your service. Let me try to rephrase my question: since you do have all of their games on your platform or most of them, will that include Skull & Bones too?
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Ken; Joker Arc 🦂⚰️☠️
(@kenpachi_elric) reported
@MaemaeKitsuhime @ambrosia_bubble @Ubisoft Oh ubisoft connect is ****... one of the worst servers ive seen and i was there opening day for WoW when it first came out... just about as bad for queue times and lag and getting dropped out of things
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andyj ⚡️readtldr.gg 🔥EsportFire 💥Strife 🦦CSUMB
(@AndyAtStrife) reported
@_NeverPY @Nors3 fix the exploit then, don't rob the innocent consumers lmao (also **** ubisoft use that exploit if you want)
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SLEDRS🥀
(@KIDSLEDRS) reported
@UbisoftSupport 1 - DDOS 2 - Elo glitch Last Season 3 - Eo glitch this season 4 - Barrikade glitch 5 - Clash shield glitch 6 - e.t.c All this **** ubisoft Need 3 months+ to correct simple things
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DJD
(@the_djd) reported
Seems the game is part of the AC3 Remastered set. It would behoove @Ubisoft to do the right thing and give people losing access to Liberation that remastered game for free. But, they should just fix the issue as it affects DLC in other games, as well. Very anti-consumer of them!
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Imconfuse
(@DreamStepbro1) reported
@Ubisoft please fix far cry 5 I’ve been in a cutscene for 15 mins and can’t do anything please fix this
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On Ryan Blue Tomorrows
(@InsrtCoins) reported
The obvious answer is "don't buy the Gold Edition" which is good advice, but it's still wild and audacious that the most expensive edition of the game essentially removes the need to engage with core mechanics. This is the version that comes with Ubisoft's subscription service.
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Jack: The Happy-Go-Lucky Autist
(@ChaosBahamut) reported
My message to @Ubisoft : If you have issue with me accusing you of stealing, the solution is simple. DON'T MAKE THOSE GAMES UNPLAYABLE. Suffice to say I don't think I'm buying a Ubisoft game again. Not even Beyond Good and Evil 2.