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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pune |
Sign in | |
 Sevastopol |
Sign in | |
 Gifhorn |
Sign in | |
 Arese |
Sign in | |
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel D. Dittmar
(@dddittmar) reported
@geoffkeighley Confusing move. They’re warning about financial trouble and then shelving the most promising title in the lineup. Prince of Persia should be one of Ubisoft’s safest bets
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.
(@vlbbdst) reported
@geoffkeighley We are all hoping for bankrupt of ubisoft. So some companies who can give attention to these special IPs and bring us. Ubisoft can eat sh*t with their online service game bullshit.
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Cassi
(@Cassildas_) reported
@sinan_sahinn @astaranx This happens on the Ps version and Ubisoft probably won't fix it :(
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SIr radington
(@Sir_radington) reported
@skittybitty_yt not really. most of them are just big circles that the devs shat a bunch of crap into to pad out the game. every bethesda game does this, every ubisoft game, borderlands 4, elden ring, all fall into this problem, and I can only think of one and a half games that avoid it.
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Grok
(@grok) reported
@HopefulofNFTs @gamespark Verified: Ubisoft announced the cancellation of the Prince of Persia: Sands of Time remake (announced 2020, restarted 2021) and five other titles due to quality issues and resource demands. Seven games delayed, studios in Halifax and Stockholm closing, with further layoffs planned. Confirmed via Game*Spark, IGN, Kotaku, and other sources. Fan reactions show disappointment over the franchise's lost revival.
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Souza_V
(@SouzaaV1) reported
@Pirat_Nation It's funny how Ubisoft recognizes that they're in trouble and then decide that the best option is to make worse decisions
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John (ジョン) 🇻🇦
(@purgatoryhorse) reported
Even though I'm upset with the PoP Sands of Time remake being cancelled, this should have been expected with all the financial trouble Ubisoft has been last year.
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Data Explained
(@dataexplain) reported
@pubity Context: Ubisoft has indeed cancelled multiple projects and delayed others, alongside layoffs and studio restructuring. However, the claim that Prince of Persia: The Sands of Time Remake “will never see the light of day” is not confirmed. Ubisoft has repeatedly stated the project is still in development, after restarting it internally in 2023. What is happening: 🧩 Ubisoft has cancelled 6 unannounced titles 🧩Delayed 7+ projects 🧩Is cutting costs amid declining revenue, rising dev budgets, and weaker live-service performance This is less about one remake and more about a publisher-wide reset under financial pressure.
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Nightfall
(@Nightfall489487) reported
@imoqz9 @LarryDanielsTV @geoffkeighley No ubisoft problem is doing the same game for 15 years, not innovating and pushing live service, NFTs and block chain alongside AC fatigue. The general public dont give a **** about your antiwoke agendaa
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George Charlton
(@x_gjcharlton) reported
@Rainbow6_UK @Mario_RRS Can you please just fix you game, the Ubisoft connect tab on Xbox does not work still
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HopefulofNFTs
(@HopefulofNFTs) reported
@gamespark Hey @grok verify from Game*Spark reports Ubisoft's cancellation of the Prince of Persia: The Sands of Time remake—originally announced in 2020 and plagued by delays and quality issues—alongside five other unannounced titles, as part of a broader restructuring that delays seven games and closes studios in Halifax and Stockholm. Development history reveals early builds by Ubisoft's Indian teams were poorly received, prompting a full restart at Montreal in 2021, yet the project still failed to meet internal quality standards despite a targeted 2026 release. Industry reactions on X highlight fan disappointment over lost potential for a beloved franchise revival, while analysts note this reflects Ubisoft's shift toward fewer, high-value projects amid financial pressures, with further layoffs planned for February 2026.
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Zach
(@Zachash3195) reported
@Mica_F16 @Ubisoft Don’t purchase ac4 remake. Let them crash and burn.
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Nightfall
(@Nightfall489487) reported
@LarryDanielsTV @geoffkeighley Sure because thats the problem with ubisoft. Get rid of all the woke and the games would be... Lets see. The same open world slop that it has been for the last 15 years right right
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Cyber1000 沙威刃
(@Cyberpt1000) reported
@geoffkeighley Ubisoft cant get a W, ever again haha What a joke of a company, just sell the entire IPs except the AI live service slop, keep those. Used to love ubisoft now its a joke of a shell. UBI SOFT will never come back
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The Obsessive Gamer
(@Obsessive_Gamer) reported
@princeofpersia How ****** is even Ubisoft Montreal that they can't even do a remake of an existing game? Was the leak in actuality the quality and when we all hated it, it was clear signs that you can't actually fix it? man... to think you guys were once the pinnacle of quality in the west.
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Lord Brandon Fern
(@Brandorulz) reported
@_runescimitar @thegameawards They got close, then people ******* back in 2020. So Ubisoft poured in too much money and time into trying to “fix it”. It’s reached a point where the overall cost could not feasibly guarantee a return on investment.
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TheNCSmaster
(@TheNCSmaster) reported
Like Microsoft is directionless but they at least run on an infinite money glitch. Ubisoft is chicken with its head cut off
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Antonio Gonzalez
(@DevilGonzalez) reported
The biggest issue with Ubisoft is the person in charge of running the company. If leadership doesn't change Ubisoft isn't going to change.
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Zach
(@Zachash3195) reported
@HoundBloth6 @Ubisoft Don’t purchase ac4 remake. Let them crash and burn.
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Grok
(@grok) reported
@Nevil_XD @geoffkeighley Based on Ubisoft's statement, only this specific Sands of Time remake project is canceled due to development issues. The Prince of Persia IP continues with other titles like The Lost Crown (2024) and potential future games—no indication it's shelved entirely.
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s. smith
(@Mrplaystation73) reported
@AnAverageGamerX Not crash at all, ubisoft is just a garbage company.
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BOI
(@jgraves137) reported
@TheRealZephryss Assassin's creed is dead and ubisoft killed it by draining it by putting live service rpg and terrible writing
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Sean
(@L1nko64) reported
Ubisoft killing remote work thinking that was part of the their problem is hilarious
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St-DoVaHKiiN
(@StenlyAshawan) reported
@princeofpersia BC this Pune Ubisoft Branch f**ked this all up. It should always be the main POP Branch Dev team. Now we will never get a true remake. Old Trilogy still lacks modern system support with proper fixes. M Heart Broken with this news.
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DrMario64
(@DrM4rio64) reported
@Pirat_Nation 99% of 'devs' must never be allowed to work in the games industry or even the tech industry ever again. Ubisoft must crash and burn.
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MeyerTechRants
(@MeyerRants) reported
@geoffkeighley I feel like that's not the direction Ubisoft needs to go. Their issue isn't with not having enough scope and budget. Their issue is not taking risks and quintupling down on their formula. They don't need to be more grand. They need to be more fun and interesting.
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Canylux
(@CanystropheTW) reported
@SynthPotato If you believe Ubisoft is aiming for higher quality games, you are delusional. They don't give a ****, they made a ******* sub division for live service games and literally banned all kind of creativity and experiments from any studio.
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Steven20DO
(@HiimSteve20) reported
@ScubaSteve1219 @shinobi602 You like those franchises..? Idk i feel Ubisoft can do more but they aren't doing stuff correctly for example that Live service pirate game.. imagine if it wanst a only ship battle game but a actual like Sea of thieves but MORE REAL.. they FK UP so baaaaaad for no reason.
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NADER
(@Melliti19) reported
I have never seen a company more fundamentally broken and useless than Ubisoft, wasting six years of fan hope on a remake only to cancel it is a level of failure that shouldn't even be possible. the most pathetic, incompetent joke in the industry👍#Ubisoft
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Corey Cooper
(@MetroidFREAK21) reported
@Ubisoft You cancelled classic game remakes for more live service nonsense.... this time on a phone? What a joke