Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (69%)
- Online Play (15%)
- Glitches (10%)
- Game Crash (3%)
- Matchmaking (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bey
|
Game Crash | 2 days ago |
|
Paris
|
Sign in | 2 days ago |
|
Châlons-en-Champagne
|
Sign in | 2 days ago |
 São Paulo
|
Sign in | 3 days ago |
|
Carpentras
|
Online Play | 4 days ago |
|
Bègles
|
Online Play | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Ckopen🏳️🌈 ACAB (@HardBoyJoe) reported@FrostedYukio @gamingnoobdev see, my issue is that ubisoft regularly violated steam TOS and would seemingly intentionally make the steam versions of their games function considerably worse, so until i see the actual proof i cant really trust ubisofts word on this.
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bigz (@bigz_r6) reported@Rainbow6Game love how ubisoft ignores the community and chooses the useless things to fix
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Virifly Esport (@OfficialVirifly) reportedWhat happened to @BlindOwlsGG after winning Phantom League is honestly a clear example of the current state of console competitive Rainbow Six. A team wins a league, players spend months competing, improving, preparing matches and giving everything, and then the Discord server disappears, the organizer vanishes, and the prize pool/fees become a problem. And sadly, this is not the first time something like this has happened. The issue is bigger than just Phantom League. Console competitive is slowly losing trust. There are fewer and fewer Discord-based leagues, fewer serious tournaments, fewer teams willing to pay entry fees, and more people starting to question if it is even worth investing money and time into these competitions. When teams see situations like this, they stop paying. When players see this, they lose motivation. When organizations see this, they stop investing. And when that happens, the whole console scene slowly dies. Community leagues can still be important, but without transparency, guaranteed prize pools, serious admins and real accountability, this scene cannot survive. At this point, I honestly think many teams will only start looking at ESA Cups, official Ubisoft events, or tournaments with a proven and reliable organization behind them. It is sad, but this is the reality right now: if trust keeps disappearing, console competitive Rainbow Six will disappear with it.
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Papa Posey (@PoseyDaGodx) reported@Ubisoft listen…. Idk what yall did but fix it also why tf are u basing placement off of a mmr from ranked 2.0 when the mmr those ******* had IS NOWHERE NEAR THE RANK THEY SHOULD BE IN FIX THE EMERALD POOL IMMA LOSE MY **** IM BOUT TO GET REAL NEW YORKUH UP IN THIS *****
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Barry A Smith (@barret_oblivion) reported@Common_mon @glorpinity Well for starters it got publishers attention. Division 3 just got announced that Ubisoft is now hiring more people for it. The looter shooter genre of live service MMO just opened up because the "king" died.
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ZograTTV (@zogratwitch) reportedThat does not make Xbox disappear. And layoff ? Sony already do that with some studio closure, Ubisoft too. That is not new in the industry. "console business models" are for the cost of the next gen that can be high because of DRAM supply problems that can raise the price significantly so they need to be smarter to make the console cheaper as possible. Sony is gonna face that too but just does not communicate about that yet.
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Nico Firmino (@srpreethoven) reported@asha_shar You only have one mission in 2027, my queen Asha: buy goddamn Ubisoft and fix its games. WE NEED SPLINTER CELL
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HypaX (@Hypax_r6) reported@Eaglex_99 @UbisoftSupport I’ve got the same problem as you I’m trying to talk with Ubisoft in tickets. I think a month alr went by
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K (@USPatriotNavy) reported@UbisoftSupport More issues logging in to Ubisoft. What is going on with you people?
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The Raven (@RavenMentore) reported@Northern_Child @c_Ob11 If a system can detect these elements better than a current Ubisoft Staff member attacking a work of art, it indicates the Ubisoft staff member is the problem, not the art.
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Syre (@KaizSyree_) reported2 calypso casino matches in a row on ranked I might actually blow up #ubisoft please fix this bug asap
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Chris_Art_Toon||✨💙 (@ChrisArtToon) reportedGuys, don't buy anything from Ubisoft because not only do you have to pay for a ridiculously expensive game, but you also have to spend hours and hours filling out a stupid agreement to get a Ubisoft account, only for them to close it in your face and prevent you from playing the game you bought. If anyone from Ubisoft reads this post, I'm outraged by this, and all I wanted was to play Rayman...And the Wii I had as a kid didn't give me any problems.
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Omar (@Omar15642112) reported@SpIinterCaI Not 15, he got into legal trouble with Ubisoft to get his game back
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Anxsighety (@AnxsighetyX) reported@PauseMidnight @NikoMueller 2010(or 11 I gusss) was not less predatory. Back then Ubisoft had the pass to curb used game sales where you had to redeem it for online access. Cosmetics were ridiculous prices, dlc everywhere. But yes, incomplete games are overall a bigger problem. Apples to oranges.
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Steven Jansky (@Steven_Jansky17) reportedIm sorry but getting mad at MLB the Show banning plp for taking advantage of a glitch they knew from the jump couldve gotten em banned just shows how low of an IQ plp have. Every gaming company has done it, Rock Star, Ubisoft, Nintendo, Sony. Etc. I swear yall only play MLBTS
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TTBNGaming (@TTBN_GAMING) reportedAnytime I see reports like this, I wonder what happened to all the "sources" those grifters had at Ubisoft that were available when AC Shadows was in the zeitgeist. Weird how they've never broken any news after all that
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Perspektive (@aPerspektive) reported@Ubisoft Please fix the rapid amount of server disconnects this is getting ridiculous @Rainbow6Game
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Enes Navruz (@enes_navruz) reported@JeffersWO1 @Ubisoft Had this problem; @KalyCTI on X fixed it.
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Dominic Booth (@processangel1) reported@assassinscreed Ubisoft are in serious trouble if they cannot make a good game this year.
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Seal Examines Games (@TheTrueSealYT) reportedI don't mean to offend you or anyone else and I fully respect your opinion regardless of what it is, but here's my take on the whole thing. There are logical reasons behind changes like the HUD design and to some extent, even lore reasons for them (like the user experiencing the memories through a newer Animus model). Now, asking for a mini-map instead of a compass is a different story and I really hope they add that as an option. I'm honestly just tired of compasses in open-world games. They were cool ten years ago but not anymore. Mini-maps are always reliable and never get old. However, based on what you said, it sounds like you never really wanted a remake or any changes made to the original in the first place. The thing is, the OG won't be delisted or replaced, so both versions will exist alongside each other. It'd be a different story if Ubisoft pulled the original from stores or declared it non-canon, but that isn't happening. Regarding the combat, the entire series from the first trilogy all the way down to Unity (and imo Syndicate) suffered from fundamental combat flaws. Subjectively speaking, yes the original's animation-based combat looked incredibly sick. But objectively, it was a huge waste of time and a poorly implemented system that Ubisoft spent years trying to fix in later entries, regardless of our personal preferences. As for the desynchronization mechanics, insta-fail mission design is one of the worst tropes in gaming history, and the industry moved past it over a decade ago. You rarely see it anymore for a reason. On top of that, why not mention that Edward can finally manually crouch? This is a feature we as older fans begged Ubisoft to add back in the day. Especially during the AC4 era! The removal of the Modern Day segments was absolutely the right call tho. There's no point in defending it. Not just in terms of gameplay (which AC4's MD remains a top 3 worst element in AC history), but also the narrative. None of that storyline matters anymore given how far the franchise has drifted. The much bigger issue right now is the lackluster approach to the modern day elements in Shadows making a return here and the writers completely abandoning Basim's arc for some reason. We should've gotten a brand new, playable third person modern day segment with Basim exploring Desmond's past to make this whole 'remake' or 'resynching' theme more lore-accurate and grounded to the series. That said, IMO the removal of fistfights and hidden blade combat is easily the worst thing about this remake. They either need to add those back or stop calling this a 'faithful' remake. Whatever Resynced is trying to be, it's pushing far past a standard upgrade. And tbf, Final Fantasy 7 Remake (Or even Resident Evil 2) did a lot more than just respect the narrative... They practically rebuilt their core gameplay from scratch. Also, since Resynced is the very first remake in the series, it is incredibly important to provide constructive feedback now. If Ubisoft plans on remaking other classic titles down the line, the critiques we give today will shape the future of the entire franchise.
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waicc me, (@iYDareYuu) reportedBeen trying to verify my ubisoft account for R6 and @UbisoftSupport hasn't been able to resolve my issue. My issue has developed further now seeing that I now cannot access the ubisoft connect tab within R6. Ticket 26056604.
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xKayoo7 (@xKayoo7) reported@Ubisoft @Rainbow6Game @UbisoftSupport FIX UR Q TIMES
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Rock Holmes, soldier in the war on racism (racist) (@LolNo1375409) reported@Supernerd471 No one is criticizing it for that that I know of, most of the criticism I and others have made is about the pacing being broken, the characters of Cid and Red XIII being made cringe, many scenes hitting wrong tonally compared to the original, and ubisoft open world bloat.
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Daninoks (@Daninoks) reportedHey, @Ubisoft @UbisoftSupport i just created new account in your system, which was a freaking painful. It took me 20+ captcha because you don’t refresh username availability before actual form apply. And now what, I got banned for registration? Meanwhile support on your web also have errors xDFDDD
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Daninoks (@Daninoks) reportedHey, @Ubisoft @UbisoftSupport i just created new account in your system, which was a freaking painful. It took me 20+ captcha because you don’t refresh username availability before actual form apply. And now what, I got banned for registration? Meanwhile support on your web also have errors xDFDDD
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Stranger Who (@StrangerWho934) reported@SoulEater923 @wccftech Regardless I think Microsoft should fix their internal **** (quality control, marketing, studio and company structure, messaging ect.) Before they think about spending more money but I doubt that will happen, I wouldn't be shocked if they tried to Ubisoft TBH
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El hiro 🌿✨ (@Hiroshimself41) reported@RaymanTogether @chef_of_games I heard somewhere that if Ubisoft were to cancel the game, they'd face a lot of legal trouble. I'm not sure about this, but if it's true, it sounds pretty bad 💀
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zombielord168 (@zombielord168) reported@Boogioh12 @Jorden1506 @ZehalZ Sure, I am making up the problem of not actually being able to own your game and them being able to revoke you access on their whim. Ubisoft literally turned off accounts that just didn’t play for a certain amount of time. Destiny 2 completely removed its original game and dlc.
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KamaroRN (@sgemma582) reported@UbisoftSupport So the player continues to miss content & ability to obtain anything from prior, current or new events until Ubisoft Support fixes the issue. Additionally, my agent was fixed the last time within 2 days & then removed again 2-3 days later. So what compensation will I get. NONE.
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MR3D-Dev (@MR3Dev) reportedEverything about Assassins Creed Black Flag Resynced looks great. Still hoping is not broken on launch day. All Ubisoft has to do is look at what Capcom is doing and repeat with the mainline AC games