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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (14%)
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Glitches (5%)
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Game Crash (2%)
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Matchmaking (1%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 North Las Vegas |
Online Play | |
 Zacatecas |
Sign in | |
| Round Rock |
Sign in | |
| Orem |
Online Play | |
 Elgin |
Online Play | |
 Brockville |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mathias Bane
(@BaneMathia40439) reported
@RoseWDaHoodie @UbisoftSupport @Ubisoft Well sometimes accounts get wrongfully banned, this might be a clear misunderstanding or a glitch but support does nothing about it. When my account got banned,no one helped me, luckily I got referred to #briantech0 on telegram, he helped unban my accounts
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Alexandru Ion
(@lWhitePhoenixl) reported
@BikiniBodhi Honestly I'm mad at the customers service ubisoft has,they leave you on open without a response and if they respond it 95% Ai and 5% human writing
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Cactusman🌵
(@DCapdebo) reported
@Nag80Nag @KinLost1 I mean ubisoft does have its problems as a company... but the talent is always there at their games and the hate is definetly forced
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turlos
(@turlosGT) reported
@Katzxsink @jomsgranzori @growtopiagame there were server problems even before ubisoft that is just the bitter truth about growtopia
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Riley
(@itzzzRiley8) reported
@UbisoftSupport @Ubisoft Fix the damn game R6 is crashing an banning everyone for multiple hours we’re loosing our ranks an our elo man COME ONNNNNNN TAKE LAIR OUT OF THE RANK MAP POOL AN PUT SOMETHING ELSE IN THERE ITS BROOOOOOOOOOKENNNNNN!!!@Ubisoft
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Sam Swihart
(@swihart_sa58152) reported
@Ubisoft @Rainbow6Game Fix your game Ubisoft you said it was gonna be a new game not an update date this is pissing my off. I’m lagging at 15 ping and there are red lines around people so I can see through walls and none of my head shots register and pc players are getting into console lobby’s fix it
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Łargo
(@HiveMind_) reported
@Rainbow6Game Is there any chance to update and fix the Ubisoft Connect/invite feature. For a game that is focused on multiplayer y’all stuck in 2010 player invite features.
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Bazzareblue YT
(@bazzareblu42880) reported
@Rainbow6Game Fix your freaking game. Of course lair bug so my game freezes can’t do anything have to un plug my ps5 and now it won’t even turn on thanks Ubisoft what a great freaking experience
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moha
(@TelliMohamed15) reported
@Ubisoft @Rainbow6Game Plz fix the problem of joining in the match error code R6 [4-0xFFF0BE2C]
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ledemstamaria
(@ledemstamaria) reported
@growtopiagame Fix your game ubisoft, been playing gt since 2014 and i came back in 2025 i saw many bots, thats why people are quitting and the game is lagging.
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Abuk khara ya haiwan
(@kus_abuk) reported
@UbisoftSupport you fix my damn game I payed for it but I can't play cuz I deleted a account and trynna link a different ubisoft account fix yo shi bruh
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Quack
(@Quack_Attack12) reported
@UbisoftSupport Are Breakpoint servers down? It tells me I can’t connect to Ubisoft servers when trying to get past the main menu. My internet connection is fine.
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Martin Westcott
(@westcott_martin) reported
@CottxnGaming Ubisoft are rather useless when it comes to fixing bugs. Star trek bridge crew has been broken for years. When you contact them they say they're investigating.
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MrDubya
(@MrDubya88) reported
@VitaminDeon I mean, I like this post, but who TF was saying it was bad. I know some had an issue with some of the plot, but the game itself was held in pretty good regard. It was a better Ubisoft style open world game then what Ubisoft's made in years. Lol.
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🌵Bursty and Greedy🐞
(@remi_t53) reported
@YaBoyRoshi I mean I recently played Prince of Persia: Thr Lost Crown. It is literally the best game ever produced by Ubisoft. But it didn't sell well. The only problem with the modern gaming industry is people's preferences and lack of taste. It's like asking why food in McD's isn't great.
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Ryan
(@ryanh206) reported
@UbisoftSupport The installer for Ubisoft Connect (required to play Rainbow Six Siege) on your site is broken. An NSIS Error / Integrity Error occurs when launching the installer.
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TimekeeperZer0
(@FuturisticNinj) reported
@Ubisoft FIX YOUR ******* ANTICHEAT
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Ivy Iverson
(@mrivyiverson) reported
Can’t play a single game on SiegeX for Xbox without either the enemy team being a full stack of platinum/diamond or blatant wall hacks/XIM use. Im peak bronze wtf Ubisoft fix the game
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keu
(@stjckdrift) reported
@jqqkee @Ubisoft Im pretty sure, because i havent Seen any trouble about it anymore
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Russdian
(@OldErik1) reported
@UbisoftSupport do you guys have a number that I can call to talk to a person about problems with my Ubisoft account?
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AMCadam
(@am_cadam) reported
@Ubisoft @Rainbow6Game Keeps glitching . Forcing a console reset then I get ******* ban for 2 days . wtf fix this crap
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RambunctiousVA, SAG-E 🇵🇸
(@allainarmean) reported
new cia torture method where they just make you try to solve any issue with an ubisoft account
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¥
(@jqqkee) reported
@Ubisoft fix ur **** ******* game having to ban lair and play emerald bc I can’t play on it without having to turn off my PlayStation
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Kim Jong Un 🇰🇵
(@LeaderDPRK445) reported
@UbisoftSupport UBISOFT PLEASE FIX GHOST RECON BREAKPOINT PLEASE
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plauhue
(@JordanHedi2280) reported
Can Ubisoft pls fix the lmg sound glitch.
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Moon King Yawaru
(@Yawaru) reported
There is and continues to be so much to play there is no immediate problem, however there are no laws or any protections keeping any of it in place, I had a physical copy of The Crew as well, Ubisoft took that away because they could and I can't do anything about it, oh well.
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James Delaney
(@yarimforvet) reported
@UbisoftSupport My Ubisoft account was hacked and the email was changed. I submitted proof (purchase receipts, original email, login alert), but support said they "can’t verify me" and gave me a strike for following up. I just want my account back. i can provide any info you need
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Skylr
(@AmareDelRey) reported
does the marketplace not load for anyone else? it jus infinitely loads the ubisoft login window for me bruv..
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Tendurrr
(@SuperPoggersBoy) reported
@UbisoftSupport PC and all it does is freeze and then brings up the Ubisoft Connect “Oh No an error has been encountered would you like to send a crash report?” And I send the crash reports every time it happens.
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Kadir Özşen
(@kdrozsen0806) reported
@UbisoftSupport My Ubisoft account was stolen.The hacker changed the email. Yet Ubisoft keeps sending the recovery link to the NEW email that the hacker added.I’ve sent proof: CD keys,Purchase receipts,Steam account link, Login history, Still denied. #Ubisoft #SupportFail