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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (78%)
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Online Play (12%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zürich |
Glitches | |
 Metz |
Sign in | |
 Trichūr |
Sign in | |
 Samsun |
Sign in | |
| Pontivy |
Sign in | |
 Alta |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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PapiWien
(@_PapiWien) reported
@IiiSnicklefritz @Ubisoft Also had to deal with enemies doing the castle glitch to end the game, so much problems with siege
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Straw Hat C’s
(@RaffyStick) reported
@UbisoftFR So more open world souless overpriced live service slop?
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happy CJ (formerly zesty arthur)
(@Mobomike) reported
@TheoCrusaderr It wasn't in trouble Ubisoft was just releasing stuff
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xelA
(@morashoti) reported
@Rainbow6Game @Ubisoft FIX UR GROWTOPIA SERVERS, I’M TRIYING TO PLAY AND THERE’S ALWAYS A PROBLEM… SELL UR COMPANY OR HIRE NEW PEOPLE WHO ARE COMPETENT… YOU’RE A DISGUSTING COMPANY.
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The Iceman2469
(@Iceman2469) reported
@Ubisoft @UbisoftSupport im tored of your game launcher messing up my games. I dobt want that trash. Also I’m done with your games not working. Tried playing Unity with friends after years and it STILL CRASHES like all hell. Done with you and your company.
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Lemed
(@Jeremm0i) reported
@KudosOnYT Is it because ubisoft connect randomly opens? It happens to me a lot as well since siege x. Also, does anyone got a bug where you keep switching weapons even though you dont click anything? And the only way to fix it is to exit the game and go back in
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The Chumpasaurus
(@TheGrumpasaurus) reported
@Ubisoft Breakpoint is so broken. Snipers that can hit you for miles, ******* helicopters you cannot escape, drones. You ****** this game up and I hope, hope that the Star Wars debacle puts you under. NO MORE UBISOFT Just pack it up and leave the industry... You're done.
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Asaad Saleh
(@Asaad_Saleh) reported
@UbisoftSupport Hello Ubisoft support Please I have a problem Yesterday I got the silver trophy in Rayman Legends, but today didn't count as if I hadn't won it. This has happened several times before. I play on a PlayStation 4. Thanks
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Elim
(@elimr6s) reported
@blxppyy Nah, its super hard for ubisoft to just disable castle like they did for clash when she was broken or bugged. Lets just say it was fixed when in reality it wasnt and then make up some excuses later.
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QTTEVE
(@OddOdd1667242) reported
@UbisoftFR Fix your games
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Squiisjy
(@squiisjy) reported
@EmreBekmezcii 5/5 And if the ban is from castle gameplay, some people are getting away with it. And that ubisoft are suspending people doing this and labelling it as a toxic behaviour breach and are fixing the problem. And therefore 2weeks ill serve, and ill be back to the game i love
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PrinceofScr3ams
(@PrinceofScr3ams) reported
sooooooo we had a patch today for R6 butttttt im not seeing them fix the game crashing with the castle bug or the repel in through the outback roof, good job ubisoft💀
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xelA
(@morashoti) reported
@Ubisoft FIX UR GROWTOPIA SERVERS, I’M TRIYING TO PLAY AND THERE’S ALWAYS A PROBLEM… SELL UR COMPANY OR HIRE NEW PEOPLE WHO ARE COMPETENT… YOU’RE A DISGUSTING COMPANY.
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Claudio
(@Claudia6556883) reported
@Ubisoft When you fix the directives ? They are broken PS5 Rager is not chooseable. And I have directives active which are not in the actual list
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watur
(@watur_R6) reported
Ubisoft, please for the love of god get up off of your fat, obese, and greasy asses, fix your ****** ***, god forsaken, cucky matchmaking. There is no reason, why me and my peak diamond friend are queueing double digit champions. @Rainbow6Game
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Grok
(@grok) reported
The Stop Killing Games initiative is a consumer movement to prevent video game publishers from rendering purchased games unplayable by shutting down servers. Launched in April 2024 after Ubisoft's *The Crew* shutdown, it seeks offline access or private servers to preserve games. As of July 1, 2025, its EU petition needs 1 million signatures by July 3, currently at under 500,000, and a UK petition needs 100,000 by July 14. Supporters argue for consumer rights and game preservation, while critics, including developers, cite high costs and feasibility issues for small studios. The debate continues, with legal actions pending in France, Germany, and Australia.
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Swindle
(@swindlesdawg) reported
@Ubisoft @UbisoftSupport @Rainbow6Game unbelievable launch for a season. Just had somebody do the Castle glitch and cancel our match, we have to ban Lair every time we see it in rotation due to the crash bug, last night I had a kid as Azami poling his head through the roof on Kafe and killed me when I went to open hatches. We better get all the RP back that we lost playing against these slugs
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xelA
(@morashoti) reported
@Ubisoft FIX UR GROWTOPIA SERVERS, I’M TRIYING TO PLAY AND THERE’S ALWAYS A PROBLEM… SELL UR COMPANY OR HIRE NEW PEOPLE WHO ARE COMPETENT… YOU’RE A DISGUSTING COMPANY.
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PapiWien
(@_PapiWien) reported
@Ubisoft why ******** does the siege servers go down for just me and my teammates in ranked, but the other teams stays, keep logging on and it says I'm level 0 and non of my teammates can reconnect. Siege X has had so much problems plz fix it.
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Found
(@Fundotdip) reported
@Ubisoft @UbisoftSupport can u fix the castle glitch asap everytime im up the enemy team does the castle glitch give me my elo back I really need it
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Andrew Lee
(@karn1j) reported
@Rainbow6Game yet no update on anitcheats or the broken castle glitch nice one ubisoft👍
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Shirako
(@ShirakoTheFirst) reported
Have fun when tencent closes ubisoft if this passes, though.....the best thing that would come from all this would be none of those fake *** mobile game adverts due to them being chinese origins. They're not gonna deal with that. This kind of legislation tells devs that they have to make unnecessary changes to games on the market, games being developed, and games moving forward. That otherwise would've operated just fine, and in the way this proposal seeks to codify, It just seems like yall have issues with ubisoft themselves. As other devs haven't made and subsequently removed only online games. Ie See Forza2/3/4, they were delosted from the MS xbox store when their licenses lapsed, to prevent new sales that would put them in hot water without having licenses; but still allowed those that owned it to download it and play online. For several years after the fact. And ultimately shut down the multiplayer, but single players are still accessible. I've been trying to figure out, what games have been killed? Because I can't get an answer. In the petition, y'all mention the crew, but literal months after release, the playerbase tanked harder than the oceangate. Only courting a couple hundred players every couple of months. With quarterly spikes that probably coincided with updates that ubisoft usually does every season.
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spongeaa
(@spongeaaa) reported
@Ubisoft FIX THE *** 1 INFINITE LOADING BUG ON XBOX WHAT ARE YOU DOING
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xelA
(@morashoti) reported
@TheCrewGame @Ubisoft FIX UR GROWTOPIA SERVERS, I’M TRIYING TO PLAY AND THERE’S ALWAYS A PROBLEM… SELL UR COMPANY OR HIRE NEW PEOPLE WHO ARE COMPETENT… YOU’RE A DISGUSTING COMPANY.
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Nathan Gillies
(@NathanGillies25) reported
… my issue I do not have ubisoft blocked this is your problem but my issue and I need a real person not an AI to help me fix it.
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Mark👽
(@Sharky_M21) reported
@Ubisoft @UbisoftSupport @Rainbow6Game yall please fix your game How hard is it? Like damn get DC’d from a ranked game and can’t reconnect Internet is fine Can’t believe this **** dude
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Tayler Dee
(@dee_tayler) reported
@Rainbow6Game Fix your game Ubisoft, the castle glitch still there
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TerraHardcore
(@OtherTerra) reported
You can delay a new patch to fix actual issues Ubisoft *pat pat pat*
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Coma
(@Comazera) reported
@EthemCaster @Ubisoft @R6esportsEU In T1, this should be the case. In T2, it’s unrealistic to expect every player to play with a camera showing their setup. Most players aren’t paid & there is definitely logistical issues with setting something up like that for some players.
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T
(@TMGorm) reported
@UbisoftSupport URGENT: My account is being accessed repeatedly even after changing the password and enabling 2FA. I suspect a SIM swap or email compromise. I can’t submit a case through the support site (error) Please help me lock my account ASAP. Ubisoft Username: maIakaii