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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (24%)
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Glitches (13%)
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Game Crash (9%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Glitches | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Online Play | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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janellers
(@janellers2) reported
Gaming then: start a game. Gaming now: - Update Uplay -Login Error - You have to update the game - Play offline - Ubisoft: No - Update the Game (8GB) - Play for 5 minutes
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Browny
(@BrowningtonBrow) reported
It's actually shameful that people are getting more heated at Ubisoft for #AssassinsCreed becoming a Live Service than they did when the news broke that Ubisoft were protecting LITERAL RAPISTS within their company. Get your priorities fixed you *********. #holdubisoftaccountable
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Aldia (Dee)
(@ProfaneAnnalist) reported
@sanguineblood No like the ending section doesnt trigger and the game breaks down Many people have had the issue and Ubisoft will not address it
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Nord
(@DuN0rd) reported
hey @UbisoftSupport I've been having a problem connecting my Playstation Network (PSN) account to Ubisoft Club every time I try to connect it, the same text appears saying that operation failed and that I should try again later
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King Dudley
(@KingDudley_XBOX) reported
@SilverChambers Uplay+ and EA Pro are essentially Game Pass for their Studios. EA chose to join GP, Uplay joined Luna as a channel, and I think similar to EA Play being a channel on Ultimate, this is the future decisions studios will be making. Issue for EA is eventually leaving GP.
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Diego:)
(@Pochoclowo) reported
@VarsityGamingTV I'm from console and it's frustrating to go against MnK players . It's kinda easy to detect. The problem is that Ubisoft can't identify the cheaters on console because they use some external stuff to bypass it and reporting people doesn't seem to do much on console. Feels bad:(
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Denisse Takes
(@denissetakes) reported
@TheVGMLover The issues Ubisoft has as a whole is not something that I've personally experienced. That is not something I know how to fix. I'm sure Ubi employees have a better grasp of that - just as I have a better grasp on how to deal with Hitrecord.
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Brunettie
(@itsbrunettie) reported
So... in conclusion, over the last year, I've kind of just watched as @Ubisoft somehow made every possible decision to balance their game without listening to their community much. I'm not saying they're completely tone deaf, but some of the problems in this game make it seem so.
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Dj7EXE
(@Dj7Exe) reported
@MaXD_R6 Yer @Ubisoft needs to get their **** together and either make a new R6 from the ground up to be a esport game or focus on the in game issues at hand Otherwise R6 player base is going to dwindle out
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memorycard_J
(@memorycard_J) reported
@Leeds_Loyal @Ubisoft @UbisoftSupport I’m having same problem but on pentagon mission. Wonder if it’s related to the huge drone.
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Callum
(@callumfullstopg) reported
@UbisoftSupport @Ubisoft @UbisoftSupport are you patching me rn fr. thats low. just fix my uno. i have a £4,000 pc that can run anything but ******* uno. Do you know how that feels?
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Kaweebo
(@Kaweebo) reported
@jasonschreier I don't mind this on principle, but to bundle every game in with an all-encompassing Ubisoft server farm that could be deactivated at any time (and you know they're gonna make us sign a contract saying we agree to not own our games) is asking for problems.
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binksy Malone
(@Zachary74253163) reported
@falcothetwitty @its_menieb @Ubisoft 1: origins was NOT an rpg it told a linear story with an established character and no choices so thats dumb and 2: Do you remember half of what happened in odyssey? Answer me honestly now Can you remember every mission you played? thats just one of the many issues gods creed has
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TheChipmunkPunk
(@TheChipmunkPunk) reported
And that’s a community issue, NOT only an Ubisoft issue. It’s not operator balancing, it’s not map reworks, it’s not even Elo differentials for squading up. It’s whole heartedly ****** things done in game from other players that drive new and old players away.
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BlackOccult
(@NephilimGangEBK) reported
Hey @Ubisoft dump money into assassin's creed connectivity so its stable. We all shouldn't have an error with servers every single day to hour.
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Ethan -Donaviik- Gibson
(@Donaviik) reported
@Rainbow6Game Hey I recently purchased 50$ worth of credits from the ubisoft store and when I went to validate and pay, the ubisoft store game me a 404 error but my payment went thru. But no credits on my account or a confirmation email that I payed and receive. Where do I go to get my creds?
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The Geeky Cafe
(@thegeekycafe) reported
I just noticed some people are upset about the next Assassin's Creed being a live service game. In regards to #Ubisoft this isn't new. They've done this with the recent games. #AssassinsCreed
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Snuttanuttan33
(@snuttanuttan33) reported
@assassinscreed It won't help me since Ubisoft still haven't fixed the trophy glitch so I can't get the first gold medal trophy because the cross save function interfered with my ps5 save.
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James
(@LazerzZHD) reported
@BrowningtonBrow but ac is dead :(((( it makes me feel sad and hopelesses that it will never be as good as esio games and ubisoft kill my favorite franchises with microtransaction and viking hordes instead of assasin and stealth action gaming i wish they bring back ashraf to fix the problems
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maddie
(@whoiskelp) reported
hey Ubisoft, me angy, fix - ronin (he has drank)
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Tom 'Skillac 🕊
(@Skillac_) reported
Ubisoft don't nerf zofia. Remove her 2.0x scope. Problem solved. 👍🏻
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Lake.🍣🍱🍙
(@TheSushiDaddy89) reported
Hey @Ubisoft, I know you want people to care about the new #AssassinsCreed game, but first, I'm gonna need YOU to care about the last one. #AssassinsCreedVallhalla still has HUNDREDS of game breaking issues you haven't fixed yet. Fix your broken game, dammit. @SushiMomma92
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Camorra
(@Camorrraa) reported
@CalT16_ Tbh you cheating kind of does “fix” the problem indirectly. If you cheat it first if all adds to the problem of cheating and how Ubisoft needs to fix it ASAP but refuses to even respond about the problem. And if someone like you who does have a “voice” in the community. It will-
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King Dudley
(@KingDudley_XBOX) reported
@SilverChambers Correct on all. I only bring up EA Pro because like Uplay which also doesn't have a presence on Xbox, still seem to keep the games off the service to an extent. Most EA games they are willing to use the EA Play promo (early 10 hours) and sell full price, then use the Vault.
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SwagFreddy
(@SwagFreddy1) reported
@BrowningtonBrow True, Ubisoft literally mentioned 2 Ubisoft Quebec Abusers and stated that they are in high positions of power AND are in charge of Live Service AC and yet no one cared... #holdubisoftaccountable
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Sid G
(@Stephen69455553) reported
@UbisoftSupport Is Uplay login down right now? I'm in Toronto. Been trying to login to the launcher but it keeps saying that the service isn't available. 8pm ET
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Garrett Scott
(@_gscott_) reported
@CerettiNicholas @MattWallace888 Use the Ubisoft browser in MetaMask instead, was having his problem last night
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vegaorc
(@vegaorc) reported
playing through splinter cell double agent for the first time. why doesn't this game have subtitles? I can barely hear the characters sometimes. I remember this also being a problem on the first assassins creed. Wtf was ubisoft thinking back then?...
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drunken assassin
(@drunkenassassi2) reported
so @Ubisoft gonna make the next assassins creed a live service game...... because that went so well with breakpoint singleplayer games or games you can play without multiplayer interaction SHOULD NOT BE ******* LIVE SERVICES how about you release games WHEN THEY'RE *******
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Lake.🍣🍱🍙
(@TheSushiDaddy89) reported
Hey @Ubisoft, I know you want people to care about the new #AssassinsCreed game, but first, I'm gonna need YOU to care about the last one. #AssassinsCreedValhalla still has HUNDREDS of game breaking issues you haven't fixed yet. Fix your #brokengame, dammit. @SushiMomma92