Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (66%)
• Online Play (18%)
• Glitches (12%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Isola Maggiore	Sign in	7 hours ago
Lomé	Sign in	8 hours ago
Aïn Kercha	Sign in	1 day ago
Tizayuca	Sign in	2 days ago
Paris	Online Play	3 days ago
São Paulo	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Nice Meet YOU . (@kratzy76au) reported 32 seconds ago

  Had PS5 issues last stream and now its repaired, l have had a look and l had 400hrs back on this game from the day of its release @GhostRecon @Ubisoft

• 
  madcul (@madculR6) reported 58 seconds ago

  @Ubisoft fix siege asap not trying to wait 500 million years to watch a BO1 please bro fix the frames, audio bugs, mouse bugs, input delay bugs, POLISH UR GAME PLEASE MAN.

• 
  Marek H. (@Roiser0) reported 1 minute ago

  @SolarWing83 @Pirat_Nation The crew was removed because it's servers got shut down, even your disc won't work. Ubisoft did that, not Sony. Afro Samurai 2 was a broken game that was meant to be in 3 parts, thes refunded everyone, same with Hotline 2, ppl got refunded. That doesn't count when they refund u.

• 
  RazorwindVT🐺🇺🇲 【 BESTIARY 】🌹 (@RazorwindVT) reported 2 minutes ago

  WHY DO I HAVE TO USE A 3RD PARTY LAUNCHER FOR A GAME I PURCHASED ON STEAM?!? @Ubisoft I don't have the login info for your God awful buggy 3rd party platform so now what I can't play ANY of my Tom Clancy games on Steam?!?

• 
  Jay Reincarnated (@Bigg_Mike98) reported 6 minutes ago

  @Warrior9983 Ubisoft killed modern day along w Desmond. Got the backlash and instead of working harder to fix it they just threw it away completely

• 
  Oliver Darko (@oliver_drk) reported 13 minutes ago

  Eric Baptizat went to EA. Despite of all the problems Ubisoft faces, it's probably still a safer environment than post-acquisition Electronic Arts.

• 
  Dan (@_DanT64_) reported 13 minutes ago

  Anyone ever had a ps5 issue where no Ubisoft discs read? Perfect condition, have worked no problem before, and every other physical game works fine, but not a single one of my Ubisoft discs work? “Can’t recognise the disc”? @UbisoftSupport @PlayStationUK any solutions?

• 
  bkairl18 (@kairl_brandon) reported 16 minutes ago

  @Ubisoft @UbisoftSupport @Rainbow6Game. This is becoming a joke like for **** sake fix Ur game, every single game I'm going against a cheater and it's making it less fun and unplayable. ******* DO SOMETHING!!

• 
  Deeple101 (@deeple101) reported 17 minutes ago

  @Josh_Hammond96 @Ubisoft @assassinscreed I was more talking about the fact that the company is in some dire straits regarding finances. It could be neglect or simple code error. Could be the guy that does that stuff is on vacation and forgot to hit “run”.

• 
  Exhumed (@3xhumed) reported 20 minutes ago

  @happy__mathias @GhostRecon I was just on the Steam forum, and sure enough, there were countless comments about it again. The cpu (e-cores) issue hasn't been fixed. Unbelievable. @Ubisoft

• 
  Kill3RToNE #GTAVI (@killertkr6) reported 21 minutes ago

  Absolutely Disappointed By The New Update The PlayStation 5 Version It Just 60 Fps Nothing Changes Loading And Textures Are Still The Same . Pc Version Still Has Stuttering Issues Also Video Settings Won’t Save EveryTime I Open The Game I Need ToChange The GraphicsAgain @Ubisoft

• 
  Flo | GameDev Analysis 🔜 Gamescom (@Flouiz) reported 23 minutes ago

  Absolutly not agreed. They didn't failed because they went public but because they failed on strategic stage and manage their scalability. Money of going public is used to reach another stage, and the video compare it with installed company. Devolver tried to structure the chaos of game support, trying to build a stable organisation with process. But their DNA was make with chaos. They've tried to reduce the risk and signed less "special" games. How many gamedev made a game with "Devolver vision" and failed to get sign? I mean the whole catalog of Critical Reflex? 🤪 Devolver is based on a mood, not a strong IP you can repeat. About TinyBuild... Well they failed on the crossmedia strategy. Thinking that a success could become a franchise. They've tried to become IP holders, and reduced the risk about innovation. Like Ubisoft did but with a better catalog, and well... They're good exemple of how it can turn bad if you stop innovate. But... Even of this context, I won't say it's a complete failure on their own. Because it's not a surprise that they're VC structure. Fact is that big actor of the industry are lying and pretend everything is stable and beautifull with stable growth. They always avoid to explain problems (no doubt most don't bother themselves to make post mortems and try to fix issues), and through time it impact the trust. And well... Trust is top1 kpi when you're in public 👀 It's not a problem to loose % on shares as a company. It's just become less profitable to create new shares.

• 
  ThaSwampDonkey (@ThaSwampDonkey) reported 25 minutes ago

  @Ubisoft @UbisoftSupport It’s still being reported that people can’t run Ghost Rexon Wildlands on newer PC’s. Def the intel ones. Yall just updated the console versions, how about a fix for the PC one too?? Go look on Steam and see the comments on the infinite load screen.

• 
  Dulez Ansi 💥🌐 (@dulansi) reported 27 minutes ago

  @bottygerjoe 💯 Ubisoft should fix their OLD game themselves if they expect us to go back and play

• 
  Mike Tolosa (@mike_tolosa) reported 28 minutes ago

  @baked__bunny "Don't be mad guys, it's: 1. A price increase, just like any other! 2. A release delay, happens all the time in the industry! 3. Day 1 DLC/Locked content, like your favourite companies such as Ubisoft or EA! These guys will follow through any issue and brush it off like nothing

• 
  Sir Dwulfgr (@Sirnoobwulfgr) reported 31 minutes ago

  @Malik_Tanveer77 I am not defending them, My problem is people creating the wrong image. Like there is so much that is wrong with ubisoft games and these people are out here complaining about the one thing that is not?

• 
  w4l3Dgr7 (@w4l3dgr7) reported 32 minutes ago

  @Shacharit_69 @mosuyanagi Issue is that neither ea or Ubisoft have been able to do anything remotely close to the levels of sm2 despite it being flawed.

• 
  K1raR6 (@K1raR6) reported 34 minutes ago

  @Infamous33_3 @ncjack_ @Ubisoft I think its just a user error

• 
  NeoReplicante (@NeoReplicante) reported 38 minutes ago

  I had to admit that before @amazon stoped @LunaAmazon offering the possibility to connect your own library like the @Ubisoft one, I was pretty satisfied with the service. Now, I just don't see so much sense in cloud gaming because other competitors are bad. I hope that changes.

• 
  BlackSageD : The Titanfall Evangelist 🤖 (@Black_D_Gamer1) reported 40 minutes ago

  @RazorFist @thealexrossart I kinda hope that Ubisoft does somehow remaster AC3, and fix all the issues that made it a dark horse of the earlier series. But then again, this is modern ubisoft we're talking about...

• 
  kn-592.wallet (@KN_592) reported 45 minutes ago

  @Ubisoft Your site is so broken it's not even letting people redeem it

• 
  RainStar🌧️⭐️ (@RainingChipDraw) reported 45 minutes ago

  Why ******** does Ubisoft connect lag my tf2 #killubisoft

• 
  Victus Thraex (@VictusThraex) reported 46 minutes ago

  @RazorwindVT @Ubisoft Yeah I had issues with a no longer used and deleted email. It took them a week but this was 10 years ago. Hopefully they are faster than that.

• 
  Games Contents (@GamesContents) reported 50 minutes ago

  The Division 2 - Official Broken Rain incursion trailer Check out the Broken Rain Incursion Trailer for The Division 2, the third-person action shooter developed by Ubisoft. Players can take on a new Incursion called Broken Rain, which tasks Agents with reclaiming a facility before certain doom from an incoming hurricane. Take on new bosses and earn rewards in the Broken Rain Incursion for The Division 2, launching on August 11 for PlayStation 4 (PS4), Xbox One, and PC (Steam)

• 
  KritiqalPerson (@KritiqalPerson) reported 50 minutes ago

  @GhostRecon When are you gonna fix the Fallen Ghosts DLC? Achievements not unlocking VIP Extractions enemy spawns are bugged @Ubisoft @UbisoftSupport

• 
  Rick (@DrunknMonkeyy) reported 53 minutes ago

  Why does your game crash a thousand fkn times after an update? Uninstall from steam, try to install on your dogshit app and it takes me right back to steam....JFC get it together @Ubisoft @Rainbow6Game

• 
  Stefano Veneziani (@stefano_vene) reported 54 minutes ago

  @Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.

• 
  🕹 ᄃӨᄂӨПΣᄂ FΛᄂᄃӨП 🕹 (@ColonelFalcon) reported 56 minutes ago

  𝐻𝑒𝓇𝑒’𝓈 𝒶 𝐹𝒶𝓁𝒸𝑜𝓃 𝓉𝒽𝑜𝓊𝑔𝒽𝓉… Modern gaming is convenient as hell. True. I buy both physical and digital. If a digital game completely owns me, I’ll still go buy the physical copy when it’s available. That part I like. I like options. What I hate:
❎ Day-one patches (so the “finished” product wasn’t actually finished)
❎ Forced online registration / accounts just to play (EA, Ubisoft, and the rest treating your personal data like a free buffet)
❎ Endless nerfing and boosting of characters months after launch
❎ “Buy the limited edition or pre-order now for exclusive skins/weapons” pure cash-grab nonsense ❎ Install the game before it’s playable. And the worst part?
Companies scream “convenience!” while locking you into their digital barns, treating you like a milking cow they can keep extracting from forever. What’s even more shocking is that most players don’t seem to have a problem with any of it. 
Because it’s convenient. I’ll repeat:
“People don’t drink the sand because they’re thirsty.
They drink the sand because they don’t know the difference.”

• 
  Neil Cloonan (@NWCloonan) reported 57 minutes ago

  @VyniGives @Leon_1588 Nobody complained when that happened because it only became an issue 3 years ago, after Ubisoft shut down The Crew and deactivated everyone's licenses. This is where people began realizing it was a problem. It was not foreseen in the past.

• 
  bishop (@puppyboybishop) reported 58 minutes ago

  @Alka_FPS so let’s break it down to “pull” an account you need some form of past or current login to the account or you need to have a rep at ubisoft pull them on average it’s about $300 per pull and rare to find a rep willing. you think that’s more likely than the name being bought??