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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 West Jordan |
Sign in | |
 Pune |
Sign in | |
 Sevastopol |
Sign in | |
 Gifhorn |
Sign in | |
 Arese |
Sign in | |
 Birmingham |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Kaseng Cheng
(@ChengKaseng) reported
@Steven29525550 Online works fine on PlayStation and Xbox. You just have to keep restarting the game until the error “Ubisoft service unavailable” is gone. Or just hang around in single player as it will try to reconnect to Ubisoft Service.
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Earth___274 WD1🌍
(@Chris57615648) reported
Dear Ubisoft. Watch dogs 1 on PS4 and 5 are working fine but my friends on PS3 Xbox and PC still can not get online. This problem has affected all platforms including PS4 and 5 several times now in last few months. Can it once and for all be permanently fixed??? !
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Tama Kaze
(@Tama_Tama_da_ru) reported
@Ubisoft The best location I've seens is once in my life ubisoft launcher did not having any kind of problem for an entire day.
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JrEwing
(@JrEwing21785822) reported
@KillmongerXXL @maxhtes1 @marlisjun PSPlus is the biggest gaming subscription service in the world at double the amount of Gamepass, more games and Ubisoft+ classics included. But I have no real interest in subs. I buy my games....cause I'm not a skinflint.
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Sykugo
(@Skygugo) reported
@Ubisoft you guys gotta fix Roller Champions crashing I was loading into a ranked game and my whole trio game crashed and it counted as a loss when we weren’t even there
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Vinson perez
(@Vinsonperez32) reported
@evilbananawind @Ubisoft @UbisoftSupport This guy's will never respond I’ve tried so many times none responded, all I had to do was get an external support specialist who was able to resolve this whole issue of my account getting all messed up and it worked out perfectly, his page is #elix_tools04 on Instagram
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DBSxFanZz
(@DBSxFanZz) reported
@geometric @HelbeeR6 The fix is to make another account on Ubisoft connect then you should be able to download it.
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Patmetalhead
(@patmetalhead) reported
@RollerChampions your game seems really cool. But, my roommate and I CAN NOT PLAY! Idk what's going on? But we've both have had problems since the start. You too @Ubisoft @UbisoftSupport
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Kaseng Cheng
(@ChengKaseng) reported
@Chris57615648 Online never works in the PC version. The reason why Ubisoft doesn’t bother to fix this game online services is because it’s an old game.
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DJ
(@DeionJackson14) reported
@Ubisoft Ubisoft pls fix ya game my game keeps crashing when I get into a game
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Xbox Indie Gamer
(@indie_xbox) reported
@COWCATGames I think the community does, and rightfully so, has more grace for bugs like this so for small teams especially when they go to fix it right away versus a billion dollar company like EA or Ubisoft that had no excuse
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Kaseng Cheng
(@ChengKaseng) reported
@Chris57615648 Online works fine on PlayStation and Xbox. You just have to keep restarting the game until the error message “Ubisoft service unavailable” is gone. Or just hang around in single player as it will try to reconnect to Ubisoft Service.
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Roller Champions
(@RollerChampions) reported
@geometric @HelbeeR6 Hey @geometric, we recommend reaching to Ubisoft support for assistance with this specific issue.
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PlasticTaste
(@ErikSnell4) reported
@Ubisoft @Rainbow6Game fix the ******* farmers glitch man how can ur game be out for 7 years and it’s still this ******* trash
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Quinner
(@quinnerr_) reported
@AFlaccoSeagulls I had this issue before and had to just stop using the overlay because it causes connect to use 20-30%, so just use the Ubisoft connect client to join/invite people and restart your game if you accidentally open the overlay.
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Ryan Levy
(@RyanLevy88) reported
@Ubisoft your Roller Champions game is screwed up on PlayStation. It isn't letting people play with friends... It won't let me log in and you idiots aren't sending any E-mails to fix it on my end since my account is "compromised"...
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Kristopher Hanson
(@Krishanson22) reported
@Ubisoft @RollerChampions fix your dog poop servers, the game is not even 5gb and you can't even get a main lobby right wth!with!? So much for a million dollar co. 🙄
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Rhiannon
(@Rhianno25594476) reported
@SenValeTV Feels like they use Ubisoft as a scapegoat a lot of the time. Like yeah the game has a lot of issues and it's frustrating, but who told you to put all your eggs into the siege basket and only ever play/stream one game? Diversify yourself.
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Taylor
(@beozoXBL) reported
@Ubisoft Fix your damn game. The getting disconnected very game for no reason is getting really ducking annoying
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cara bom
(@herostkiller) reported
@UbisoftSupport my friends and I are experiencing an issue of not being able to connect through both the game and Ubisoft Connect
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Mack Of All Games
(@mackofallgames) reported
After 2 years, I believe there shouldn't be many technical issues but when Ubisoft fixes them and "hopefully" decides to add more content and even cross-friendship I believe this can be huge competition to the likes of @knockoutcity And @RocketLeague Plus its Free 👍🏿👍🏿👍🏿👍🏿
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Nate
(@Nate14844937) reported
@Ubisoft @UbisoftSupport fix your game with the kicking people for no reason. I just got a 2 hour ban because of you. #fixit
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Kaseng Cheng
(@ChengKaseng) reported
@bloomeenie2 @UbisoftSupport “Avg. Wait Time: Unknown” can happen unrelated to internet when there is not enough players in the online services. The reason why this happens is because most players in original Watch Dogs are unable to get online. Ubisoft does not bother to fix this because it’s an old game.
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Jack Farting
(@DragosDutescu) reported
@Ubisoft I can not invite my friends can you pls fix the problem
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Kaseng Cheng
(@ChengKaseng) reported
@Steven29525550 Online never works in the PC version. The reason why Ubisoft doesn’t bother to fix this game online services is because it’s an old game.
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Zero two
(@ZER0_TWO_) reported
@UbisoftSupport Can you Give me a copy code of ac origin in Ubisoft plz or fix it as soon as possible
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Booped
(@BoopedV3) reported
@kidkvu Problem isn't battleye it's ubisoft not manual banning them
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DBSxFanZz
(@DBSxFanZz) reported
@SammyC_tv Download it from the Ubisoft connect launcher if that don’t work make a new Ubisoft account then download it that’s the fix 💯
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SavvyTree
(@Savvy_Tree) reported
@UbisoftSupport I can't login to my account, keeps saying ubisoft service is unavailable please try again later
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kye🚜
(@TheWoolPack_) reported
@Ubisoft fix your siege servers ffs,atrocious