Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (62%)
- Online Play (19%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Buxton
|
Game Crash | 15 hours ago |
 New Delhi
|
Sign in | 1 day ago |
 Sydney
|
Sign in | 2 days ago |
|
Delhi
|
Matchmaking | 2 days ago |
 Mittweida
|
Sign in | 2 days ago |
 Erstein
|
Sign in | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mr imperialist (@TheImperialist7) reported@Ubisoft please fix your damn esport SWAT game, I don't want these cod bros contaminating my fandom.
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David Quiaios (@dquiaios2430) reportedAdditionally, I´ve been trying to contact Ubisoft Support regarding this issue, but I keep getting automated responses stating that the ban cant be lifted, that no further investigation will be conducted, and that no additional details can be provided about the reason of the ban.
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Laurent Maraigne (@LMaraigne) reported@MarioRGez_ @ilyamirox It's not a Linux problem. If Ubisoft doesn't make games for Linux, it's not because Linux is not capable of running games, it's because the mainstream OSes are more interesting from a business standpoint. It has nothing to do with the technical characteristics of Linux.
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Tom (@HereComesTheKop) reported@KSKaleido @KJP_Plays @CohhCarnage One day I'll get around to playing it. I've had no issue with Ubisoft in the last 15 years.
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RELUCTANT (@xXRELUCTANTXx) reported@26ers_bp115 Ubisoft hires people to make a game. People making the game procrastinated. Decided to implement Diversity Equity and Inclusion. Made the character gay and black. Hired a fake historian to produce a history that would sell the broken game. A convenient lie for all.
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Cozby (@DJCozby) reported@_Fotoqraf_Man_ @TheDivMobile @Ubisoft Why I cannot get 60 fps on low is a problem.
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HM Gaming Station (@hmgamesnsoftwa1) reported@TheHiddenOneAC Ubisoft wants us to believe that their updates require a lot of devs and hard work, but in reality, they could easily add or fix these features in their next updates. Ubisoft su*ks
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They Call Me William (@NoPuntNoBunt) reported@JoeFromSeattle1 Then make a better launcher/browser yourself. EA tried, ***. Ubisoft tried, ***. Epic Games tried, ***. Battlenet tried, ***. Never had an issue with Steam servers going down, the games are discounted nearly always and they have a good refund policy.
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goldstar499 🔺🐻⛓️ (@goldstar499) reported@Ubisoft Yall need to fix “Monopoly.” Fix the stupid trading system. It’s buggy. Also add more board themes. Thank you.
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Voltorik (@Voltorik_) reported@mind_worm_ Maybe they should try not working for blizzard or ubisoft and then they'd have some joy in their life.
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bubs (@turknadian) reported.@Ubisoft please ******* fix siege so i can properly play it instead of it crashing everytime i play oregon!
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Jakues (@JakuesTV) reported@Rainbow6Game @UbisoftSupport @Ubisoft SIEGE CUP IS ****** FIX IT!!
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🏳️🌈 Lenny (@mvpslenny) reported@TitaniumRolo How can there be an Alpha Pack error EVREY SINGLE TIME I open one? Is the monkey throwing dice in the ubisoft server on holiday?
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.lollmaoeven. (@Necro_Kn1ght) reported@snacks_fruity2 People want games that are basically movies when they could just watch a movie OR they want the game to be as easy as a Ubisoft title but nobody ***** with them so they play any other game and then make their lack of skill everyone else’s problem.
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Tugra (@Gorgorothh) reported@UbisoftSupport @assassinscreed Hello, my Ubisoft account is LilTugra. For a long time, I have been trying to verify my account to play ranked mode, but I’m facing an issue. I cannot log into my Google account because the 2-step verification code is being sent to an old email address that....
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Sikoo (@Sikoo00796228) reported@UbisoftSupport I am contacting you to ask the availability for Live chat service for Ubisoft support in regards to a false sanction on my Rainbow six siege account. If you do have any info of the available days you guys are able to live chat please feel free to lmk
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PatrickStar (@patarstor2) reported@Zeokor @TheDivisionGame it was a ubisoft error thing, it's fixed
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M88 🎮📸 (@M88Gaming) reported@GamerGrl73 I hope Ubisoft Connect too. I can't pass through the login screen.
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VanHelZiNX (@VanHelZiNX) reported@TheDivisionGame My ticket case 25788515 no customer service for week what wrong with Ubisoft
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This one dude (@treeglade) reported@Mr_Bonnie_alt @RaymanGame Yeah, I know. If Ubisoft wanted they could 100% sort the licensing issues out.
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ChaosSingularity (@KaosSingularity) reported@NikTek The game was genuinely decent. It was **** partly because it released broken, but mainly because it’s a Ubisoft game. This would’ve been praised to high heaven if it were made by some Asian dev studio.
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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Creatinewarrior (@X420kinkbarkerX) reported@ManwithoutF @StarWarsOutlaws There have been a massive of updates, it released unfinished. I purchased it day one, played it, the next day receiving a email from ubisoft declaring since I played it before updating my save was broken and I had to start over. It was unplayable slop on release.
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Casual Boy (@CasualBoy007) reported@thephukdi I thought this guy was smart, no he is an Idiot. If your product has issues then improve it. UBISOFT which is such a big studio is giving flops after flops. Your game should meet western standards.
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Matcha_Biscuits 🎮 (@Biscuit_Base) reported@The_CrapGamer Literally doesn't say it's closing down. They're focusing more on getting games under Luna rather than trying to get people to sub to ubisoft + through the service.
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Robin van den Heever (@RealRobinGrant) reported@Ubisoft, your payment system @Xsolla is a menace. For the second time, this week, they failed to check out my purchase, and now days later are still trying to debit my bank account for a purchase that wasn't concluded. This is the second bank card I'm going to have to cancel because if your ****** service.
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Rowan Kyle (@KyleRowan11331) reported@nerdx_inked @Atraindemain @hard8_times Imagine now those who had budget cheap PCs with 3600. Would you mock them for inferior hardware and performance just like you mock console players? Steam is not the only launcher and links to others depending on game. EA App, Ubisoft Connect, Rockstar - broken pile of code
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SHINOBI STRIKER (@infinitex__x) reported@GoodGameKofi they love the game so they dont even count the many problems it has all im saying if it was ubisoft or ea people would not stay quiet about the games issues
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angie the wolf-kissed (@tstuff_111) reported@NikTek The story in Ubisoft games is not bad tbh. The problem has been the lack of mocapped cutscenes, which means robotic animations and no emotional delivery nor good acting. Assassin's Creed actually has some pretty brilliant stuff in the lore. Not Shadows, though. Shadows sucks.
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☠️Mad Skull☠️ (@Mad_Skull4) reported from Morrisville, North Carolina@Ubisoft I just recently downloaded this. I didnt load into it yet. But will be doing so soon. I currently have terrible cell service in my area. @TMobile must have issues because when I first moved out here it wasnt terrible. But recently its been the worst. I was better off with @ATT