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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 11: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 69% Sign in (69%)
  • 15% Online Play (15%)
  • 11% Glitches (11%)
  • 3% Matchmaking (3%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Champeix Glitches 16 hours ago
Les Mureaux Online Play 1 day ago
Meyenheim Glitches 2 days ago
New York City Sign in 5 days ago
Guénange Online Play 7 days ago
Chennai Sign in 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ImHumbucker
    ImHumbucker💿 (@ImHumbucker) reported

    @DoucheAlmighty @GamingCentral26 Example: You remember the shitstorm when Ubisoft removed The Crew from players without a refund? It's what prompted 'Stop killing games' in the first place. If people got refunds for games that were suddenly just DECIDED to be removed, it wouldn't be an issue.

  • mrpanstyshmance
    Roadside Pumpkin (@mrpanstyshmance) reported

    @Ubisoft Needs a quick fix (series x), cannot progress the story. First tailing mission to the plantation and he keeps jumping in the water. I’ve reloaded saves, shut the game down, and it keeps happening.

  • SantanaTheb8
    Santana Rodriguez (@SantanaTheb8) reported

    @NVIDIAGFN I dont know if its a fix on FN or Ubisoft side but My Ubisoft games are working now without needing to activate it on connect (I have mac). The product activated auto finally

  • John_GAMEFIX
    John GameFix (@John_GAMEFIX) reported

    @tekiomkt @UbisoftSupport @Ubisoft Hello, what's the problem?

  • YBhunter2
    👊😠 (@YBhunter2) reported

    The only problem I have with Assassins Creed Black Flag Resynced is that they cut the modern day sections It was part of the AC lore and exploring Abstergo was pretty cool I feel like Ubisoft only removed it cause of Desmond and I feel like they are trying hard to forget him

  • qwertyMrJINX
    Jinx (@qwertyMrJINX) reported

    Assassin's Creed Brotherhood on Steam Deck is broke. Controller inputs don't work. The supposed fixes listed don't help. I refuse to play with emulated Keyboard controls. The game is meant to be played on a controller. **** you, Ubisoft. Fix your ****.

  • RichardPichers
    Richard Pichers (@RichardPichers) reported

    @Pirat_Nation Was gonna give this a shot, then saw the dlc and mandatory Ubisoft login requirement and played SimCity 3000 instead.

  • GameOverThirty
    RallyCarDelta Gaming (@GameOverThirty) reported

    Assassin's Creed Black Flag Resynced is showing a respectable start on Steam. Peak concurrency on July 9th hit nearly 100,000. This is probably indicative of a healthy start on other platforms as well. Given the situation at Ubisoft, I am sure they will be eager to share sales numbers if they get into the millions. This isn't going to fix their financial situation, but it's certainly better news than the game performing poorly.

  • TunaRacingFun
    Tuna Fish (@TunaRacingFun) reported

    @Ubisoft you can blame the player AGAIN for this one or whatever excuse you wanna make up again but the Fanorona **** it to hard for a 2 outta 3 star activity. WTF IS THE 3 outta 3 THEN???? Fix your **** as always.

  • Sapphire1893
    Onur ✨ noch im WM Fieber 🇨🇭 (@Sapphire1893) reported

    @UbisoftSupport Nvidia DLSS Frame Generation isn't working in AC Black Flag Resynced. Checked the files once in the Ubisoft Launcher. No problems found.

  • Crimson_ReaperT
    Crimson_Reaper (@Crimson_ReaperT) reported

    @Riftwalkergame Did ppl really expect any less from ubisoft at this point? Ubisoft might of cut a large some what was making the them fail, but didn't fix the root of the problem at the top.

  • DarthSibrian
    DarthSibrian (@DarthSibrian) reported

    @GameReviewGuy @ClankStarr And what company revoked the crew? Was it Sony or the actual creator and publisher Ubisoft? And you know why people weren’t given refunds? Because they AGREED to the TERMS OF SERVICE and this was listed in there as a possibility maybe read what you agree to next time?

  • Gazz_54
    Gazz (@Gazz_54) reported

    Ubisoft dropped the classic “we’ve seen your feedback” statement about Black Flag Resynced’s microtransactions. They’re saying the standard edition is the full game and the €10 packs are “entirely optional.” Yeah, we know it’s optional. That’s not the point. The point is you launched the game with a bunch of cosmetic and character packs already in the store on day one like it’s a live service game. This is the same company that keeps acting surprised when people get pissed about this ****. Stop pretending you’re listening and just stop doing it.

  • The_Synkronist
    Synkronist (@The_Synkronist) reported

    @MattCas15449587 @fwprism Yesterday it was overwhelmingly negative I believe. just that first wave of mad reviewers. Personally, I would prefer if everything Ubisoft makes, good or otherwise, gets such a low rating that the studio ceases to exist and does the world a service, but hey, that's just me.

  • iampowlly
    iampowlly (@iampowlly) reported

    Well! This is the best I can do for now! Come on Ubisoft/Nvidia get with it! Why do the customer have to work to fix your product? If I tried to get marry sue my customer to hold the door level while I shim to true. I am sure she would not be impressed! I Was hoping you guys would know you **** by now! Anyway lets see how long it takes before the patch! GG's.

  • iampowlly
    iampowlly (@iampowlly) reported

    Well! This is the best I can do for now! Come on Ubisoft/Nvidia get with it! Why do the customer have to work to fix your product? If I tried to get marry sue my customer to hold the door level while I shim to true. I am sue she would not be impressed! I Was hoping you guys would know you **** by now! Anyway lets see how long it takes before the patch! GG's.

  • JDrelewski13996
    Jan Drelewski (@JDrelewski13996) reported

    @Ryze_Jones @digitalfoundry @Ubisoft Fun duct their games are usually decent, problem is they are boring af if you play 3 of them you can skip next 15.

  • bloodman2121
    bloodman (@bloodman2121) reported

    @Ubisoft ur new game that came out the input on is down bad y'all can upgarde every thing else and not the bottons lay out fix it ubisoft

  • NikTek
    NikTek (@NikTek) reported

    Ubisoft has gained this reputation after years making games that have been bad by current AAA standards and dogshit practices that every time I post Assassin’s Creed BF Resynced content, there has always been a comment or reply asking me “how much did Ubisoft pay you?” To make it clear, I bought this game with my own money and I was never paid to praise or promote it. Resynced has its fair share of serious issues that cannot be overlooked; buying all paid cosmetics costing more than the game itself, the cutscenes being capped to 30FPS or the fact that it requires online connection in the physical disc. All of these are valid issues and criticism that Ubisoft as a company should do better. That being said it, compared to what Ubisoft was making these past few years, Assassin's Creed Black Flag Resynced for the most part is a pretty good video-game imo, they've done an excellent job at remaking the original game. The upgraded visuals make the experience much better, new game mechanics like underwater swimming at any time and the removal of loading screens when docking or boarding is such a welcome feature. They've also done an amazing job at optimizing this game for PC which is quite rare these days for open world games. What are your thoughts?

  • MazeAteThat
    Maze the Gamer (@MazeAteThat) reported

    @GetFitWithJared @DOC_DARK1985 They on steam too tho But yeah Ubisoft + is like a play anywhere You can play on pc and console under their subscription service. But I want my rewards lol

  • MrMisterShot
    MrMisterShot (@MrMisterShot) reported

    @imbratorX I think combat is better than most of the recent ubisoft entries but I felt animation repetitive that's the only problem I think that bothered me, but the rest is Peak.

  • Bepboprobot
    Bepboprobot (@Bepboprobot) reported

    @assassinscreed Please fix settings - DLSS Frame Generation not working properly (must apply manually in Nvidia App), 30 fps cap cutscenes if settings on max, no audio off for menu (annoying menu sound bling bling bling), Ubisoft Launcher is a pain in the ******* (after restart does not launch).

  • blessedtism
    Blessed with the 'tism (@blessedtism) reported

    @FabricateClaim I haven't touched an Ubisoft game after I was playing Assassin's Creed and got a crash in the middle of game 2 or 3. I lost about 30 minutes of progress, realized I didn't want to play it again, and then realized that I clearly wasn't having fun and should stop.

  • Kodsterrrr
    Kodsterrrrr🇺🇸 (@Kodsterrrr) reported

    Are we not expecting this kind of crash grabbing from Ubisoft especially when they need the threat of complete collapse of the company unless they put out something that’s makes money (using nostalgia bait) I haven’t played a AC game since maybe 3 whichever one had the fun multiplayer

  • TheDonOfEvery
    TheDonOfEverything (@TheDonOfEvery) reported

    1. Don't buy the DLC. 2. Cutscenes capped at 30FPS is a glitch and they run at 60 FPS on console. 3. Runs great on Console 4. Ubisoft connect is preloaded if you have other AC games on your console. In short just buy the console version.

  • VelvexVancreed
    Velvex Vancreed (@VelvexVancreed) reported

    @Ubisoft anyone that buys this garbage is the problem with the gaming industry

  • Princessmwahpin
    The SUNY Purchase Sunni Shia (@Princessmwahpin) reported

    @tikhon27 @Biast12 im guessing ubisoft put it in there themselves to generate viral traction for a while but i was safe and i repaired the only ship damage i knew to fix there we threw our boots at god i heard you praying for sugar cane clean run off

  • FallinWitStyl
    FallingWithStyle (@FallinWitStyl) reported

    @Pirat_Nation Cant wait for 90% of the reviews to turn positive when ubisoft "graciously" fixes issues that clearly shouldn't have been there at launch if they gave a damn

  • pluto242light
    Pluto242light (@pluto242light) reported

    @Riversmannnn @ManaByte Wow such a massive problem hope Ubisoft goes bankrupt🫩

  • santhu_arelli
    santhu.arelli (@santhu_arelli) reported

    @Ubisoft another subscription service trying to get me to spend more, pass lol