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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arese |
Sign in | |
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Valkyries
(@Valkyriedown) reported
Honestly thinking about how Outbreak was handled so poorly just annoys me. People were so skeptical of a zombie mode in muh realistic tac shooter. When it hit and everyone realized it banged, Ubisoft chose to forever sunset it and release a live service slog fest 5 years later.
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SCHENFELD
(@SCHENFELD123) reported
@UbisoftSupport @Entidade303 hello, my nickname on ubisoft connect is HypeDelas, I play on ps4, I can't get into my main account, I'm desperate, all my friends are able to play, except me, can you fix this on my account please?
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dummyslippy
(@dumdumslipp) reported
@UbisoftSupport 5 stack couldnt hop on cuz of that error code just on My xbox one [8-0x00003700]. Ubisoft please ive been dying to play since yesterday. I’ll anything you need
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Valkyries
(@Valkyriedown) reported
Honestly thinking about how Outbreak was handled so poorly just annoys me. People were so skeptical of a zombie mode in much realistic tac shooter. When it hit and everyone realized it banged, Ubisoft chose to forever sunset it and release a live service slog fest 5 years later.
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sierra 🤍
(@wokesierra) reported
@UbisoftSupport ubisoft madharley666 fix my game, error code 8-0x00003700
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ThirstyCEO
(@BigBodyEvan) reported
@UbisoftSupport My cross progression is not working I've linked it and it's been 3days. My ubisoft name is Thirsty_Potato and my PSN is Potato_MME
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Yordan
(@Yordan90562136) reported
@UbisoftSupport Please Ubisoft fix this in a future update
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deljver
(@deljverr) reported
@UbisoftSupport Psn name Bjgsteppa Ubisoft name Deljver please help me fix the error code @Rainbow6Game @UbisoftSupport
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deljver
(@deljverr) reported
@UbisoftSupport Hello I heard Ubisoft was reaching to people individually to fix the error on PlayStation 5 could you please help me fix it thank you Ubisoft name Deljver on PlayStation 5
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S Q O PZ
(@SQOPZ1) reported
@Rainbow6Game Fix your dam game this new season is ******* terrible the last season was way better you should change it and also ban this acc named momusedagun he’s a fat greasy monkey wit his fat *** oh and whoever made this **** and thought it was a good idea imma shoot up Ubisoft agency
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J
(@JayySwung) reported
@HenGoBrrrr @UbisoftSupport No you haven’t I’m still not able to play because of the error uplay: Lxrxz Console: Xbox series s Region: NAE
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Gareth Hollar
(@HollarGareth) reported
@UbisoftSupport Been over 24 hours and I can't play still, the same error code as everyone else. Great game!!! @Ubisoft @UbisoftSupport meanwhile everyone else connects no problem!
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deez
(@yungwhiteman1) reported
@UbisoftSupport Assassin's Creed 4 servers seem to be down, I'm experiencing an issue where I am stuck connecting to Ubisoft Servers. I can't access my fleet if I just stop trying to connect to them, so I can't progress my new save. Seems others are having the same issue. Fixes?
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［object Object］🐀
(@superjercom) reported
excited to learn that ubisoft connect is still broken and busted to ******* hell and no part of it works correctly whatsoever at all. great work team
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akira😮💨
(@sickofakira) reported
@iCobyy @UbisoftSupport fix ur game Ubisoft I’m dealing with the same stuff bro🤦🏾 haven’t been able to play rank on my main
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Ric Stepper
(@RicStepper) reported
@M8sin @Ubisoft @UbisoftSupport Zero support and convoluted communication from the support service. Got my account back through the help of #Gitsecuriti on Instagram after trying to get help from the support team. Haven't had any problems with my account, my account runs smoothly, you should contact them
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xerrati
(@LaughIast) reported
@UbisoftSupport @UbisoftSupport I'm still getting the error. My username is enragedLaughh in Ubisoft and xerrati on Xbox. My region is south central us. I can play on other accounts except mine
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SlashBryz!
(@SlashBryz) reported
@BulbaWhat98 To me the problem is that after TLOU in 2013 PS started to make their games really similar to TLOU/Uncharted so right now when they release a new game I feel like I've already played it before. And their open world games feel too much like Ubisoft games.
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.
(@Dontknowmecuz) reported
@Ubisoft The servers are still not working. Fix this ****, you guy’s team is so bad. Why COD kills you guys
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Astro
(@Astro_wins) reported
@Ubisoft @UbisoftSupport @Rainbow6Game have you guys resolved the error and are we going to get anything out of this problem that we all are having and why the servers are down mabey like 1200 r6 credits
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Conner Gurganious
(@mrgurganiousri1) reported
@UbisoftSupport @Kind_Of_Life619 Can we all just have a second to congratulate Ubisoft for the first time in 7 years they have been able to fix a problem instead of create one 🎉🎉
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Ryan Kunak
(@flapjack0820) reported
@UbisoftSupport Ubisoft fix ur ranked system it’s outrageous. Why change it in the first place
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Landon Davis
(@Landon1Davis123) reported
@UbisoftSupport i still can’t load in i play xbox GT: Love Frxity and Ubisoft GT: landocomando94. i’m getting error code [8-0x00003700]. please hel
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Lokmab
(@Lokmab6) reported
@Rainbow6Game I've been having problems with getting information from my Xbox account to my Ubisoft pc account, they are both linked and there hasn't been any progress transferred. It's been about 10 hours My Ubisoft is "Flauiss", and my Xbox account is "Aqvry". I play on Pc
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honor
(@Honor1xx) reported
@Ubisoft @RollerChampions fix the ******* servers !!!!!!!!!!!
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S.A
(@suubarashiiiiii) reported
@assassinscreed Please fix ubisoft connect.....
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American Fox603
(@SHDRedacted) reported
Does anyone have a idea when consoles are getting their daily login rewards from Ubisoft?
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sydney warriner
(@sydneywarriner9) reported
@UbisoftSupport everyone else still getting the same 8-0x00003700 error code? i’m hoping ubisoft responds to my dm or figures out what’s going on. getting very frustrating
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Light_OE
(@Light_0G) reported
@Rainbow6Game @UbisoftSupport I keep getting the error [8-0x00003700]. Could you please look into it? psn online id is albertlk0ke and Ubisoft username Albertikoke_ats.
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Mofia
(@im_mofia) reported
Still getting error code everytime i try to log in and getting creating squad for hours my ubisoft connect is im_mofia @UbisoftSupport