Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 03/20/2026 03:20

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (59%)

    Sign in (59%)

  2. Online Play (21%)

    Online Play (21%)

  3. Game Crash (10%)

    Game Crash (10%)

  4. Glitches (8%)

    Glitches (8%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceFreyming-Merlebach Glitches
United StatesPrescott Sign in
BrazilRio de Janeiro Online Play
United KingdomNorthampton Matchmaking
FranceDreux Game Crash
FranceParis Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • bastion2356 b (@bastion2356) reported

    I have redownloaded the game multiple times, i have tested my connection multiple times, ive only had this issue with any Ubisoft games. I am unable to reset or change any of the settings on my router

  • Pedrodiniz1413 Pedro Henrique Diniz (@Pedrodiniz1413) reported

    @UbisoftSupport I am, but I think it's a route problem with my internet and ubisoft servers.

  • VSaga54 VinlandSaga54 (@VSaga54) reported

    @BarefootTasha_ @YaBoyRoshi Im so glad japanese devs and creators dont cater to your losers. U have soft dev dipshits like ubisoft and naughty dog u can go cry to to fix your issues.

  • Aalian41 The_AalPal (@Aalian41) reported

    @DOC7ERR There was some issue relating to ubisoft connect which i read somewhere today, was a complete fix on that thread

  • SinByGames Alex 🇺🇸 🇫🇷 - Elden Ring and Destiny 2! (@SinByGames) reported

    @GlacierTheGreat But I don’t think it’s Ubisoft’s problem. I think it’s a problem with the whole industry. The only reason why we are annoyed with the Ubisoft formulas because they’ve been doing it the longest, but since the rest of the industry does it it’s an exacerbated situation.

  • iamsaketmusic ⚡️SAKET⚡️ (@iamsaketmusic) reported

    @UbisoftSupport Me: trying to contact support because I am not able to login. Trying to launch Chat Ubisoft: please log in. Me: ???

  • Carl56522077 Carlos Andrew James (@Carl56522077) reported from Saint Neots, England

    @Ubisoft hi ubisoft brilliant games. But can you fix assassin creed syndicate ps4 version cause it glitches and bugs out when played on the ps5.

  • ronaldzhemelon Ronald._. (@ronaldzhemelon) reported

    @QuiteShallow reminder that most of ubisoft's games are just the same 3 games but with a nicer coat of paint, you would expect them to know how to fix the most game breaking bugs, but stuff like far cry 6 feels like a downgrade in terms of quality compared to far cry 3, which is 10 y/o ._.

  • EaoOrozco Starboy (@EaoOrozco) reported

    @UbisoftSupport @Rainbow6Game @Ubisoft Damn it so sad that I can’t play the last day of the season because I’m afraid I might get banned and not be able to play the new season because of a glitch....

  • cringtom ✧ Mezton ✧ (@cringtom) reported

    @UbisoftSupport I'm pretty sure this won't work, since people have already figured out that the issue is caused by Ubisoft Connect taking too much CPU usage. The problem is fixed after disabling the UbiCon overlay or bumping down process priority in Task Manager.

  • liminalily lily 🪦 (@liminalily) reported

    **** ubisoft and ur stupid *** log in service 🖕

  • TSMstayweirdcat TSM FTX StAyWeIrDcAt (@TSMstayweirdcat) reported

    tired accidentally opening Ubisoft Connect by accident reopening siege and the ******* game crashing i’m so tired of it, not only that but the stupid audio bug causing me to get band and lose elo i’m so tired of it fix you’re stupid ******* game.

  • juanpaulb Juanpablo (@juanpaulb) reported

    @JUG_SEC @UbisoftConnect @RC_YouKyi So another issue by ubisoft and there will be a fix but the question is when.

  • Tedd_zero Tedd_Zero (@Tedd_zero) reported

    @QuiteShallow Ubisoft dedicated asscreed and farcry into copy paste franchises that pump out the same broken **** just with different colours. It’s a shame people haven’t realised this after so many years. You’d think it’s a scam but it never quite gets to that point.

  • yyc_wyatt Wyatt Muir (@yyc_wyatt) reported

    @Rainbow6Game I just lost 50 elo and got a 1 hour ban because I got the audio glitch on 4-4 match point. Fix your game and give me back my ******* elo. You have millions of dollars and you can’t fix a glitch that’s been in the game for a year. Is Ubisoft run by ******* toddlers?

  • drewdrewstarks DrewStarks (@drewdrewstarks) reported

    @UbisoftSupport As of last night the character was still frozen, according to the Ubisoft support thread online there would be a patch released to solve the issue but I haven’t seen any update about a patch update. I’m at the point where I’m unable to continue the story mode until it’s fixed.

  • Divy_Dragon Divy_Dragon_Gaming (@Divy_Dragon) reported

    @UbisoftSupport uh.. and what if nothing helps..? because ive already looked at the troubleshoot guide and did anything that I wasnt 100% about it not being the issue XD. I have no issues with anything else.. except other games that require Ubisoft Connect...like Monopoly..

  • Hefeydd_ SHD Hefêydd 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@Hefeydd_) reported

    You know what Ubisoft the Berserker Gear weapons and shield has been broken from day one you've never fixed it. And now the Twilight Armour is disappearing as well. It's so frustrating that you've never fixed the Berserker bug and this is happening cross-platform.

  • WalterWolf221 Walter_Wolf_22 (@WalterWolf221) reported

    @Ubisoft how can you sell broken game for 50$ #Wildlands its good game but you dont do anything about game..????

  • thirdpie7 Pneuma (@thirdpie7) reported

    @BraxJad @ACLetsTalk I thinkt the issue stems from the fact that Ubisoft executives are requiring certain elements of reputation for money. It didn't work with Battlefield but it sure works for AC. I wonder if there's a better way to get the message across.

  • vnf_mr Hgh Vnf (@vnf_mr) reported

    @Ubisoft company broken

  • HoopzAllen24 ILewis (@HoopzAllen24) reported

    @Rainbow6Game i wanna 1v1 ubisoft team show our bad This game is maybe they will fix it

  • VitorVieira220 Vieiraaa (@VitorVieira220) reported

    @UbisoftSupport ubisoft, please fix this error on your server, I've been trying to log into rainbow six for days, and this error continues to appear, I play on xbox one S, not only me, but many people who have internet from Claro/Net are reporting this problem

  • DanXcel Daniel Sampaio (@DanXcel) reported

    @GenePark Are you done covering Ubisoft/Activision games until they have better workplaces? Are you done covering Capcom games because they sold 5% of the company to Saudi Arabia, one of the most oppressive countries in the world? Are you done with games owned by Tencent? See the problem?

  • Phreakydeke27 Chris (@Phreakydeke27) reported

    @chrisjwmartin @NnamzYT @midnightsuns Launch dates need to be done better. But blaming the "suits" on everything that happens is getting old. CDPR, Ubisoft, Riot Games, & others that have had issues mgmt is at fault. No one thinks it could more then that. Mgmt makes decisions based on what they are told or showed.

  • JohnzSixSiege Johnz (@JohnzSixSiege) reported

    @UbisoftSupport Hi it fixed but another bug I am facing is when I try to buy anything through siege using any method besides the Ubisoft wallet I get an error message

  • codetweeting code 🦆 (@codetweeting) reported

    @Pengu 0 abandons wow people really don’t get ubisoft errors and the server doesn’t drop their whole team with no reconnect available? Fun.

  • b4uknoit B4uknoit.eth 🔮 (@b4uknoit) reported

    Wonder if @cagyjan1 got his fix of $RBLS yet? Pretty sure it's the next $AXS. No turning back after tomorrow. Mark your calendar. @Ubisoft + @TheOverwolf + ?

  • whys0serious_x Why so Serious? (@whys0serious_x) reported

    @lgriao @Ubisoft @assassinscreed Still waiting for a fix… *sigh*

  • vusjibin Andy 🇵🇷 (@vusjibin) reported

    Ubisoft has possibly the worst account security I've ever seen. My password is literally a random string of numbers, letters, and symbols and someone STILL managed a login attempt. Thankfully 2 factor saved my ***. Guess I'll do ANOTHER random password later