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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Uzyn |
Sign in | |
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash | |
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Gary
(@GTPhillyCrusher) reported
Division 2(@TheDivisionGame) is basically unplayable in certain aspects right now. Lag in The Summit, Pentagon Missions still messed up(Can’t do DARPA, Lag, etc.), Regulus Bug is still there keeping people from finishing it, the list goes on. #division2 #Ubisoft
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𝑨𝒄𝒊𝒅.𝒖𝒘𝒖🥀
(@AcidDropYT1) reported
@Ubisoft Fix ur game
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Yeeeeee
(@isolatedscot) reported
@_wotta @PlayStation I would absolutely love for them to take a punt at Ubisoft. That business isn't doing well right now and it'd almost certainly benefit them more long term and short term being under someone as stable as PlayStation. Main issue would be capital required though, no?
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WhatchuMeanBro
(@WhatchuMeanBro) reported
@UbisoftSupport I bought 50euros worth of currency in rainbow to only be charged 2accidently and not receive anything in game as well as wasting 8hours trying to solve the issue on my own and trying to contact uplay, all I wanted was to buy the battlepass with the early access
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Julian Alker
(@Juli_GE1904) reported
Hey @Ubisoft, password recovery mail for my account is not being sent, any known issues related to that right now?
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Txxjc🏴🇵🇹BP🇺🇦👏🏻
(@txxjc) reported
@Ubisoft @Rainbow6Game are you gonna fix everytime before you die you lag
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UKFZ_StyleBender
(@UKFZ_SB) reported
@Ubisoft Go fix your servers
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Cyberstarnova
(@ethunderx) reported
@MiKAuditore @WolfOfDarknesss Bro almost every company took a hit when COVID started. They're doing better and just as great as they were the only pubs that are having problems are Ubisoft and Square Enix. There might be a few more, however Sega surely isn't 1 of them. 1/2
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Will
(@VeryDepressed8) reported
@Ubisoft just got kicked out a ranked game and now it’s not even letting me online and just keeps coming up with an error. I’m on Xbox one
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jackson frey
(@jacksonfrey6) reported
@LevaSoj @Rainbow6Game you should triple dare ubisoft to fix siege
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k
(@Kev1nR6) reported
@smhlovely reporting to ubisoft for breaking terms of service thx.
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Conell 💛💙
(@Bloofstation) reported
Oh my gooooodddd I hate how painful it is to play a AAA game… Install…wait for 20gigabyte update… install mcredistributable… try to remover password for ubigame platform…wait for that to update…game crashes because of an issue with Ubisoft server, try again, finally works.
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Ruinz
(@Ruinz__) reported
@renatoobdl @TheDivisionGame @Ubisoft Yeah im having the same issue
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Baptiste Pelloux
(@baptistexuollep) reported
@UbisoftSupport I received a code for testing the new Trackmania beta but when entering it it says that the code doesn't match my region. I have a France PS store but I am located in the US. My Ubisoft is also France so I am not sure what is the issue, maybe a new code is needed?
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Ali
(@Justholdme_7) reported
@Ubisoft I wonder if you fix it to R6 servers first
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🇫🇷 S4ltybyNatur3⭐⭐ 💉💉💉 🇺🇦
(@s4ltybynatur3) reported
@TheGodlyNoob what amamzes me is that 2 minutes of common sense thinking debunk the issue while monthes of discussions and decision making at ubisoft did not ...
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NewToN
(@NewToN1_) reported
@Rainbow6Game @UbisoftSupport Hello Ubisoft, I have a problem. An error has occurred in the application, and I have been present for two days, and it does not return the bands to their previous status, an hour, two hours, a day, and two days. I only have two days.The problem is with you. I hope you can help!
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Sphinx - Insomniac
(@Sphinx2002) reported
The Ubisoft Store has to be the worst experience I’ve ever had using an online store. Constant reloads, website crashes, etc. I’m just trying to buy a game that has a massive sale on rn and it’s just not working at all. So frustrating
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Kaïus
(@darkzonneur91) reported
@TheDivisionGame Please fix the Regulus craft , magnum is not recongnize for the donation @Ubisoft
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Drew Boulineau
(@boulineau_drew) reported
@Rainbow6Game Can we also fix ubisoft connect not working. Almost everyday I'm getting connection lost when trying to load rainbow.
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⚓TheThurston13⚓
(@TheThurston13) reported
@TheDivisionGame @Steam can't launch your game on Steam. It asked me to sign into uplay. When I try, it says uplay is unavailable. I paid for this game, I just want to play it. I don't want to sign in, I just want to play the game I paid for, please.
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Satan
(@IAmReallySatan) reported
It suffers from the same issue that basically all modern Ubisoft games suffer from with a massive open world with nothing interesting to see combined with a boring and repetitive gameplay loop.
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nerdiser
(@MoorAndre) reported
@Ubisoft Division if you fix it!
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Tiag0ZpT7
(@TiagoZpT7) reported
@UbisoftSupport my nickname in ubisoft connect is Tiag0ZpT7,i play on pc i am currently experiencing a issue since i cant login into my account ,i would like to update my email adress so i can log in my account again
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Prince Tybalt
(@FrontlineGamer) reported
@Hadesr66 Ubisoft is a **** show that'd need way more money to fix than I think people realise. They're going to go through some very rough times. I'm not exactly a fan of the idea of them buying any publishers tbh. But I feel it's getting to the point where they might need to.
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Will
(@VeryDepressed8) reported
@Ubisoft just got kicked out a rainbow six siege ranked game and now it’s not even letting me online and just keeps coming up with an error. I’m on Xbox one
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MOS - 火の刃
(@MM2K) reported
@DeekeTweak @XcloudTimdog Not entirely true. In GFN's case (maybe Boosteroid also) you can connect and play majority of your Ubisoft titles via Ubisoft+ subscription service. GFN also gives you access to F2P titles such as Apex Fortnite Rogue Copmpany etc.
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will
(@Dstbeaner) reported
@Ubisoft go fix ur game <3
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Ben Francis
(@benfranney04) reported
@Rainbow6Game @LevaSoj @primegaming It doesn't let me login to ubisoft through my Microsoft account so I can't login.
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JUANHDA CX
(@Mega_CX) reported
@UbisoftSupport I connect in the USA but the problem is in a few games, AC Unity, AC Origins and Cities skylines but the rest of my games and Ubisoft games do not have this problem, I reported it in December, In January it was fixed but it was damaged again, I don't know why I bought the game.