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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash | |
| Reims |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Philipp
(@MrPhilippD) reported
@GameSpot Ubisoft seems to have some issues...
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Tak
(@TakGoUp) reported
People are at me that we aren't in the midst of a second western game industry crash. I present now, with Ubisoft CEO saying the company will literally die if they can't release a hit this year, as the time for you people to insist that I am wrong about that crash.
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Tim
(@ShaolinMunkeh) reported
@IdleSloth84_ Wow, Yves really is a piece of ****. Main issue with Ubisoft the last few years is very clearly with management and a lack of direction or sense in a lot of the big decisions they're making.
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Tak
(@TakGoUp) reported
Dear people who argue to me that I'm wrong about us being in the middle of a second western game industry crash: Would you like to continue, in 2023, where most of the titans of western AAA gaming sold out to Microsoft to stay afloat, and Ubisoft is saying they're about to die?
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BluePhoenix
(@benoski73) reported
@Skywalker11491 I don't have high hopes for any of these when it comes to Ubisoft. Normally, when games take this long to make, it's a sign of development issues.
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Ian
(@shepcommandr_) reported
I appreciate the communities dedication to dunking on Ubisoft after the news yesterday... but the idea that making Rayman games or more UbiArt releases would somehow fix things is incredibly ******* dumb.
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Stone 🦊; Phantom Fox
(@ADarkKnightt) reported
@Ice_Man_32 @Ubisoft They are gonna be in trouble smokes!
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Yeeeeee
(@isolatedscot) reported
@CraigUntlNytTym @VGC_News Surely if it was greed related, they'd release more games last year? We know they had a division battle royale game that was scrapped, and I'm sure there's others. I presume the issue is more in the fact that Ubisoft's game quality has reduced significantly recently
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Daniel Sosa
(@dsosarod) reported
@AbramBuehner They do that with all their titles. The problem here was that for obvious reasons the game was in just 1 platform instead of 5 like the usual Ubisoft game, the novelty of the game wore off and the VERY crowded time it was released, really close to many acclaimed and wanted games.
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Apostolos
(@Apostolisnv) reported
hey @UbisoftSupport @Ubisoft I have a problem with a purchase I made back in 01/01/2023, could you please help me I sent a message to you guys.
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FreeAcer
(@FreeAcer1) reported
@VGC_News Ubisoft's current situation is due to the problem of too many of their games jumping the gun, such as Splinter Cell, Prince of Persia, Beyond Good & Evil, Skull and Bones, all of which will disappoint investors.
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BaDrOo 🇲🇦
(@badreddinebou12) reported
@itsthatbrownboi @YongYea As much as i think the inclusion of Nfts in their games was stupid,but that’s not Ubisoft’s problem here this goes way back !
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darq0n
(@darq0n) reported
So #Ubisoft is going slowly under. Maybe if their launcher would remember my login details, after each update, I would use it.
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senthur
(@senthurrajaseka) reported
Ubisoft server is really bad.I am playing rainbow six siege from 2016 in my pc and now in my ps5 and it kicks out often and asks us to report the problem but after reporting nothing is happening.This is a repeated issue, it’s not only for me @UbisoftSupport @Ubisoft @Rainbow6Game
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Game Over Thirty (aka RallyCarDelta)
(@GameOverThirty) reported
3/ As I've discussed many times before, Ubisoft has a fundamental problem they can't seem to solve. They have approximately half the revenue of their comparables with twice the staff / labor. When things go bad for Ubi, it's usually worse by comparison.
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Micheal mounts
(@MountsMicheal) reported
@EZsheetz @AskPlayStation @Ubisoft Very common these days had the same problem last week But it’s all resolved all thanks to Knightgohard on instagram and twitter he helped me fix it I bet he could be of help to you too I recommend you check him out if support fails to lend a helping hand
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SteveCooper🔴⚪️⚔️ 🇬🇧🤝🇺🇦
(@steveco87037733) reported
@kiddodracula1 @BenjiSales @jahranimo_ What are the chances of somebody buying Ubisoft now Benji? I mean surely now is the time to buy them when their stocks are low. The problem for me is they copy & paste the same open world game with a different skin every year. I think Far Cry 6 went backwards since FC5
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Yeeeeee
(@isolatedscot) reported
@CraigUntlNytTym @VGC_News Ubisoft are the main studio having these major issues. People having less money will definitely play an impact, but when Ubisoft released 1 major game last year and it didn't sell very well, clear indictment of what's happening internally the last few years.
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Onamerre
(@Onamerre) reported
@BenjiSales Ubisoft 100% deserves the trouble they're going through. Customers have been telling them what they want since 2010 (When they started banning users on their website for daring to criticize Splinter Cell Conviction), and now they have to face the results of not listening.
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Thomas ⁶₆⁹ 🇫🇷 🇦🇲
(@Prosperz_) reported
@Ubisoft Fix ur servers first
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Ministry of Otaku - Anime Conventions Are Dead*
(@MinistryofOtaku) reported
Ubisoft can get back up on their feet if they just create a Rayman game. But they can't because Games as a Service is too profitable to stop
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Geeks Layer
(@TraderLosing) reported
@UbisoftSupport Ubisoft Support is useless, do not expect any sort of support if you have issues with any games, my advice would be to avoid ubisoft games altogether
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Br4mb0 🌵
(@OhItsBr4mb0) reported
@go07100 @Ubisoft Skill issue.
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Micheal mounts
(@MountsMicheal) reported
@Apostolisnv @UbisoftSupport @Ubisoft Very common these days had the same problem last week But it’s all resolved all thanks to Knightgohard on instagram and twitter he helped me fix it I bet he could be of help to you too I recommend you check him out if support fails to lend a helping hand
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WHERE IS ROXAS
(@roxasstrifehart) reported
Happily adding Ubisoft to the list of studios to not buy games from if they have an online service. -bandai-namco: shuts down games after 3 years WITHOUT FAIL (street fighter, dbz, sailor moon) -ubisoft: record low of less than a year of service (watchdogs:legion)
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Just Dance 2023 Edition
(@justdancegame) reported
@kurobaralice @Ubisoft Just Dance Unlimited is compatible with Just Dance 2022 and older titles, while Just Dance+ is a new service for us to support Just Dance 2023 Edition and beyond, and we'll be updating the catalogue for this over time! 🪩🕺
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Slice_R
(@Slice_R1) reported
@JaqubAjmal Yup ! I totally agree! Thats my personal problem with ubisoft games. I love them but mhhh if a bunch is simultaneously launched you get bored very fast. Had the biggest problem with this phenomenon when i was playin watchdogs legion then AC valhalla then FC6 in a short period
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FreeAcer
(@FreeAcer1) reported
@VGC_News Ubisoft's current situation is due to their delay issues, such as Splinter Cell, Prince of Persia, Beyond Good & Evil, and Skull and Bones, all of which will disappoint investors with their skipped games.
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shoot2loot
(@shoot2looot) reported
@Daria_General I just read positive stuff about the brand and live service game "Tom clancy the division". Ubisoft is going to focus on the biggest and best Brands, and the division is just one of them, as written in the article
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Blu Years Satire
(@BluSatire) reported
Ubisoft really in some trouble. They are a shell of their former self