Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 6: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 23 hours ago |
 Guénange
|
Online Play | 3 days ago |
 Chennai
|
Sign in | 5 days ago |
|
Craponne
|
Matchmaking | 6 days ago |
 Berlin
|
Sign in | 10 days ago |
 Brussels
|
Glitches | 16 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
César - X PC (@xpcmania) reported@BrockCoxman @TheDivisionGame @Ubisoft make this pure Online to evade Piracy but don't fix your own server making people lose your mind trying figure out whats happen and why
-
The Rascals Lounge Podcast (@RascalsLounge) reported@R6esports @R6esports @Ubisoft Please fix Unranked. It's so unbalanced that it's becoming unbearable to play. Mixing Copper and Bronze players with Plats, Diamonds, and Champs doesn't make Unranked fun. No map bans either? what are you guys thinking? Just make Unranked the same as Ranked, but without the rank gains or losses. Simple.
-
Eoin (@eoinyeo) reported@GarladorJones @thegamingmania1 @WolfgangMishima Apple are the Sony in this scenario, and again, would not fall on their lap Just like Ubisoft or Konami delisting a game/demo is not Sonys problem
-
Mr. Margheritiiii (@GetCheatz) reported@TheDivisionGame I must admit that the level of customer service Ubisoft is worse than EA ...
-
vilalik.eth (@vitality_ik) reported@Ubisoft I CANT LOGIN TO UBISOFT CONNECT! HELP @Ubisoft
-
Insane Overlord (@insaneoverlord_) reported@lmkifiwin Honestly, then don't give Ubisoft more money. I've never played Ubisoft games because I refuse to support scumbags. Everyone's supporting the big problematic developers and acting shocked that they're the problems.
-
EvilBoxyBoo (@evileboxyboo) reported@Rob734200669471 Then that is not a valve issue is it? The crew became inaccessible because it required ubislop launcher, from whete ubisoft actually removed the game not steam.
-
Zeanxe 🇺🇸 🇮🇷 (@zeanxe) reported@LeftThe52833 @garahel12 You didn't even listen to what he said. Physical copies didn't stop Ubisoft from shutting down "The Crew". the problem isn't digital copies. The problem is consumer rights. You haven't owned games for decades
-
kr.yptic (@KrypticR6_) reported.@Ubisoft FOCUS ON FIXING THE CHEATING ISSUE PLEASEEE. Siege should focus primarily on the cheater problem right now, **** balancing changes, **** events and new skins. I know it’s not that hard because ubi has done really good the last 2 seasons (for the most part) cheaters would get banned often and manuals were a thing.
-
Clocked (@Clocked0) reported@jari428 Steam *has* conditioned people to expect service that goes above and beyond what a simple storefront can offer, yes. It's almost like that's what the consumers *want* from a storefront for it to be truly competitive, and Epic/Amazon/Ubisoft/Bethesda refused to compete.
-
Dean (@deaniswho) reported@GermanStrands Why are the visuals so buggy? Ubisoft should fix this
-
Erukanu Senpai 🇵🇱🇺🇦🇯🇵 (@ErukanuSenpai) reported@LunarEchlipsed You are part of the problem that Ubisoft dumps soulless **** out these days
-
Crimson_Reaper (@Crimson_ReaperT) reported@tyminski_marek Shawn the former CEO of PlayStation even says this is bad thing for them to do, as there still a very large market for it as it a great disrespect for the fans that support the company as it shows they don't matter. The problem with current Sony they keep backing the idiots that effectively killing them off with bad data for short term or large gains and it keeps back firing. Sony has vastly been taken over by two things, activist fools, and corpo yes fools. The combo of these two forces will be the end of Sony in time if they don't change and learn from what made Sony great in the 1st place. The Dev 1st and Gamer 1st motto they did away with reflects, how poorly sony is ran from with in now, they lost their way as it shows year after year. No company can keep taking L's and keep losing the Support of people, no matter how big it is. once you start losing the support of the people and it keeps happening soon you can't sustain it. this is what showing to be true time after time, Ubisoft learn this the hard way with their ego and disrepect. no company is immune to ppl just pulling away from them.
-
Aeterponis (@aeterponis) reported@fatboldprince nah bro just read the post i never said "Let's make every game 100 hours long" I said this is why ubisoft like companies make dumb *** games and the main point is Reviewer says "GREAT GAME" Issue is not about the refund window my issue all about this dude who enjoyed the game, finished, even add positive review than refund that's just funny.
-
Betrayal (@minatorrtyui) reported@TheCrewGame Ubisoft, pls fix the game The new UI overhaul cause delay input in menu or racing gameplay
-
Tempest (@Tempest525) reported@wccftech Why doesn't EA play, Ubisoft+, and other subscription services get talked about as much as gamepass? They put their games on the subscription service day one with all the dlc.
-
nick (@nickomode) reported@UnfeelinMonster @TitaniumRolo TCSG is a huge issue on console, especially since Ubisoft has no idea how to actually detect Cronus players
-
NateDog (@NateDogsCat) reported@vermingray @DoesItPlay1 @gamernonikki RDR2 took up about 100GB, and it is a game I can install on both a PS4 and a PS5 with the same discs, what's the issue here? There are loads of PS5/XSX games that are the same. If anything the advancements in hardware should make this an easier process. Ubisoft just don't want to
-
Alexsandro Lessa 💥 (@sandrokalel) reported@UbisoftSupport When are they going to fix the store in the Ubisoft Connect app? I've been trying to buy the game for five hours and can't.
-
Gareth Walker (@Revision_124c41) reported@JermarBates4K60 You're either completely oblivious or completely tone deaf. When PC went all digital, PC games sales were pretty awful. You could say the PC games industry was dying. It was already difficult to get disc copies of games unless Warcraft, Starcraft, or Diablo was on the box. When valve did finally move in with the steam store front, we did make a stink over it. Things were said. Didn't matter to most of us, because we were on console. Xbox and Xbox 360 had discs. So did the PS2 and PS3. In fact sony was toting bluray technology as the big thing and Xbox was half heartidly supporting HD-DVD. Nintendo didn't go all digital either. You think you're making a point here and you're not. Now lets flashforward to 2026. Sony is the last bastion for physical media for "cutting edge" games. It's where you get your Final Fantasy, your GTA, your Ninja Gaiden, etc on disc. Because console had a solution that PC could never crack (excuse the pun), that made playstation the place to be. While MS was selling you broken discs that needed updates to work, sony was selling you functional products for over 80% of their games day one on disc. Now that is gone. So why Steam over PlayStation you'll stupidly ask as if the two things are the same. In the PC space there is more than just steam, you ahve multiple store fronts. Steam, GoG, Windows Store, Epic Games and that garbage EA and Ubisoft are still pushing. Price fixing can't be done on PC because there is still competition, capitalism is allowed to function. PlayStation has no such competitive space, you can't download the steam client on PS5/6 to buy your digital playstation games that work on playstation. this immediately makes your entire statement intellectually dishonest. Next in the PC space GoG and Steam have proven themselves to engaged with consumer care and rights. Steam has a fantastic refund policy that gives you a window of time to get a refund after playing it. GoG has similar practices and cares more about your business than anything else. PlayStation will apply draconian rules and say "oh you downloaded it? We're sorry. No refund". They'll apply arbitrary rules based on release windows that make no sense. Xbox is just as bad in thsi regard. Getting in touch with someone to get a refund from the console makers is a headache and a half, which I've never experienced with Steam or GoG. The important part these store fronts compete with each other to keep each other honest. You're only option on PlayStation is lose your money and find some place else to go. Speaking of anti consumer tactics. Steam and GoG have yet to delete games from my game library. Sony has done this, PT being the most notable one. I cannot download it. More than a handful of PSVita and PS3 games have disappeared from my library. Just recently Sony had 500 movies lose a licensing agreement with Canal for titles like Terminator 2 or Rambo, popular titles which weren't just removed from sale, they were removed from their accounts. No way to download again. PS3 and Vita stores are being shutdown so all that content is now going to be lost to time and humans expiring over the next 50 years. Even if we do fix these PS3's permanently, we'll have to resort to emulators and piracy for anyone curious about playing some of sony's most classic titles. Show me a steam or gog game that has had this problem. GoG is also DRM free and Steam you just have to hack the drm out if they ever go under. It's a nuanced different. No some surface level evaluation like you're making. It isn't just because "oh it's sony, so its bad because its them". no that's you being to dense and to stupid to look any further than the blog post and some tweets for your answers.
-
Sergio 🇺🇸 🇲🇽 (@Spec_tre1) reported@8o_pt @TheDivMobile The game still has a few bugs and issues, pretty difficult to play when you can’t even use your Ubisoft Connect account to login lol.
-
Jarvis Snitcher (@JarvisSnitcher) reportedThe fact that so many people reccomend random people on telegram to help fix the sign in problems with Ubusift speaks volumes about the scammers influence. If you tell me some random dude somehow fixed your account without Ubisoft and you can't elaborate how then **** You.
-
xseeric (@HabLul455161) reported@Ubisoft fix your Server
-
Onyx. (@Onyx_R6S) reportedI have literally just given up playing ranked at this point, I have hit champ almost every season for years, and now I struggle to stay in Diamond because every other match is just cheaters... @Ubisoft fix your game please!
-
Snakegil (@GilSnake) reported@TheDivisionGame @UbisoftSupport @UbisoftFR WTF are you doing guys ??? The game is not playable at all. Delta 03 kick us from your **** servers every 5mn. Kick everyone in team at the same time and losing progress and tokens in escalation. WHAAT ARE YOU ******* DOING ? FIX THAT BROS >___<
-
hypx (@hypxr6) reportedbut I couldn't use my main one because of the ban (I tried to prove my situation showing my service dates and the fact that it was physically impossible for me to be playing at the time but Ubisoft didn't care and wouldn't answer my tickets).
-
Wandering (@Defl8ted) reportedDear @Ubisoft @TheDivisionGame FIX YOUR MF GAME All week since the update we've been getting booted offline with delta 3/5 codes, the damn missions freeze and we gotta restart them How is this game 8 years old and yiu still have these garbage bugs? Get your **** together man
-
SurgicalAxe (@SurgicalAx3) reported@Shiiny77 @TitaniumRolo except we have examples of games that have their cheater problem way more under control than in siege. i dont know if ubisoft hates siege because it's an evil bad shooting game... WITH GUNS!! or if they're just that lazy, but this is malicious negligence.
-
rika ♡ (@_itsrikaaa) reported@Tyroneduhartist i had to replay it a while back bc ubisoft decided to delete my last acc (had the same issue with ac unity) idk why they kept doing it
-
Jason Manu (@JasonManu75) reported@Amiga_Square No, you still don't understand the point. You think this is just about a game, or just about Ubisoft. The community has been talking about these issues for over a decade, and Ross has been aggressively pushing a legal attack for two years now. We've had discussions about these topics in huge detail. We know more about this than you. But you swan in at the 11th hour, pretend you have a deep thoughtful opinion on something you clearly don't understand and haven't researched, spout some regarded opinion, missing the point entirely, and then double-down when everybody calls you out. You need to stop digging the hole you're in. You don't understand the issue. You don't understand what SKG is trying to do. You don't understand the gigantic DRM disaster that's coming for all aspects of our lives, not just games but also cars and phones and computers in general. Because you have this ridiculous naive 1980s opinion that "physical media has statutory rights". Are you that naive? That's not how it works anymore. Even physical media has evolved from ownership to renting now. Our consumer rights have been annihilated and we're trying to save it. And you think you have a clever opinion? You don't.