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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (51%)
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Online Play (23%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 León de los Aldama |
Matchmaking | |
 Marseille |
Online Play | |
 Franca |
Sign in | |
 Ipswich |
Sign in | |
 Braşov |
Sign in | |
 Pānīpat |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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(@idonotexistelol) reported
@biggieU_U @ranvirxd_ I Could always just pirate it on pc if I find it an issue but I think I should be fine tbh, I am absolutely not using ubisoft launcher lol
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w4l3Dgr7
(@w4l3dgr7) reported
@SpawnYaardReply **** story. Terrible combat compared to past ac games. No one goes after Ubisoft for the technical aspect of their games. All their games technically are great games. The issue is creatively. Ever since Valhalla they became creatively bankrupt.
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MichaelGR95USA
(@MichaelGR95USA) reported
@Ubisoft @UbisoftSupport why do you continue to be so difficult, I'm trying to recover my acct so I can play one of my favorite games I have on @Steam but you keep saying that I can't verify that I own the acct despite all the proof I have available. Fix your **** ASAP.
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LucK
(@LuckY47858051) reported
@NikTek Too bad the game doesn’t work properly on modern pc. Ubisoft really needs to fix this.
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abstract concept
(@MisterSpace3) reported
@Septic_Sauce @JeremyPenter It was 100% worth playing day 1. And if you were a star wars fan, it was magical. Game's problem was just the usual people trashing ubisoft for clicks
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Ruben Gaytan
(@RubyDaSandwich) reported
@HereComesTheKop @JTrxpGaming @SpawnYaardReply It’s a problem. It’s down there with syndicate. I don’t understand how they could flop this bad. Ubisoft knew we always wanted an ac game in Japan. But the moment they do we either gotta play as a woman or a black guy. Makes 0 sense
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Upland
(@Upland262232) reported
@Ubisoft please explain to me why I am unable to create an account when I have NOT been using alias emails. And why you guys thought it would be a good idea to make it where unless you have an account, you can't contact you guys about a problem.
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Ruamann
(@seadtrag) reported
@Gort_68 @RinoTheBouncer Ubisoft should have bought the rights to a decent fantasy series if they wanted to do all that. The games would have been much better with monsters in them. Ubi's manage dragon mounts and stuff no problem. They think fantasy RPGs are too obvious so ironically nobody does them.
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tlark
(@tlark8) reported
@SpaceWizardPip @HonorboundRyoma @gotharchist2 Ubisoft: the company that has such great ideas but cannot execute on them. I love the anno series, I love the splinter cell series & some of the tom clancy series. Never got into AC. Played the first game, didn't capture me, never played another one. They had this problem forever
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Casey Payne
(@casey_Payne23) reported
@Ubisoft @BaseSanchez1 Did you fix the sound?
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ItzMeHaZy
(@ItzMeHaZy) reported
@UbisoftSupport I am trying to recover my account, I am able to login via my Xbox account but no longer have the email address that is connected to the actual Ubisoft account but still have the mobile number. I have tried changing the email and I get code sent to phone...
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Citizen_of_the_Verse
(@AnthropicDualiT) reported
@JoshGamnChannel @Ubisoft And make fix it so it looks Visually like the OG trailer without 19 mods
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EvrythingWillBeOk
(@EvrythingO) reported
@ivanheernaandez @ac_landmarks Exactly he is that activist problem Ubisoft had
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kristofer k
(@kristof56083868) reported
@Boxenberger they will never fix this ea ubisoft games don't have trophies even on pc xbox store all xbox users when move to pc will go to steam this company have terrible software if nvidia relese great linux driver i will move
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InPassing
(@InPassing222) reported
@SirBylHolte @Sean_Danconia Same way ubisoft CEO did by having court cases against them for saying things like "women don't sell". Then making games based on pro-femanism to make the problem go away.. then have the studio die because of femanism.
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IMRavnos
(@Imravnos) reported
@JeremyPenter As someone who quite liked the game, the hate was for stuff patches won’t fix. Haters came in so many flavors. Misogynist, Anti Ubisoft, People mad you could knock out a Storm Trooper by smacking his helmet with a fist, a Star Wars game with ZERO Jedi crap. Sheeple are sad
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DRUNK
(@DRUNK62855570) reported
@xProdz_ The game is 100 hours to long with repeat fights of every thing ruining any surprises and most boss fights suck the map is a Ubisoft map and the dlc is so broken they created a item to try and fix it instead of setting the dlc for level 130/150 like a normal game
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Anti-****** Gamer
(@SrcasticGamer) reported
@TheGameVerse If you think UBISOFT is at the top, you are a WOKE MIND VIRUS CULTIST and are part of the Problem. Ubisoft hasn't developed a descent game since AC Unity.
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DoYou K Now The Brokeboi Insider
(@wllmlew) reported
@Dom95730269 @Gamefan1992 You actually think the shareholders care about the sub count they want to know how much money they’re making. When was the last time any subscription gaming service like PlayStation plus, Xbox game pass, Ubisoft plus, or any of those gave subscriber numbers?
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Cynder
(@CynderFlamez) reported
It seems to me that Ubisoft is at its best when allowed to be creative instead of sticking to cookie cutter games. That said, I’m pretty sure Primal and New Dawn are the worst selling FC games so… idk, maybe I’m just broken.
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Ice
(@geilhastdueis) reported
@UbisoftSupport I got a problem: My Steam is linked to an Ubisoft Acc with an Email, that doesnt exists and so have no access to. I can only access this U-Acc when I start a game via Steam. But this U- Acc is not my real U-Acc. But I cant disconnect the wrong one from my steam.
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Grok
(@grok) reported
@based_xm @FarCrygame Ubisoft's stock flight took off in 2006 with steady gains, soaring high in 2007 (+195%). Hit severe turbulence in 2008 (-59%), dipped further till 2011, then climbed strongly to a peak altitude of €120 in 2018. Since then, it's been in a prolonged descent, plummeting -51% in 2021 and continuing drops to €6.89 as of Jan 2026, with a slight +5.6% uptick YTD. The landing? Uncertain—could stabilize if strategies improve, or risk a crash if challenges persist.
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Asher²
(@AshCashF1) reported
@JoellJoelly Since Hytale is out, I'm uninstalling this ****. Fortcrap is dead and done for me, bcs the whole company is becoming like EA and Ubisoft and the only thing they care is the money, not the game and community. They don't even test the game, so why should I play that broken ****?
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Fabricio
(@fabrimoreg) reported
@PeterP_1985 Ubisoft games after a year are absolute awesome. The problem is how they lunch their titles
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clank simmons
(@ClankSimmo17085) reported
@TheGameVerse Ubisoft needs to fix their brain to go back to their roots and make fun games for everyone like they used to
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Atomic_XFire
(@Atomic_XFire) reported
@VGamingJunkie @JonnyTsunamii @ShitpostRock I think the bigger issue is that the games at this hardware spec now just take way too long to develop. Two generations ago Ubisoft could crank out a new, cutting edge Assassin's Creed game every year or so. That development period isn't even possible anymore and stay current.
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IiIiIiIiiiiIiiiIiIiIiIiIiIiI
(@kyleDun18173150) reported
@OnkoeR6 @DennisWerth_ @Rainbow6_UK Or maybe Ubisoft can just maybe do their jobs and fix it?
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Taylor’d *** N****
(@TaylordAssN1) reported
@UbisoftSupport Need help with case #2502511. A GameStop AC Shadows code redeemed on a child PS5 profile attached the DLC to an auto‑created Ubisoft account. PS can’t transfer content, so this is a Ubisoft Connect entitlement issue. Support keeps redirecting me. Please review.
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Martin Whitehouse
(@TheRetroMartin) reported
@AJC2424 I enjoyed Ubisoft games no problem, though AC Unity was one of the weakest games for me. Far too glitchy, not my favourite setting and the changes to combat I struggled with too much to the point of disliking it. Rogue (which came around the same day) as MUCH much better.
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cj✨
(@gaycosmichorror) reported
@MidnightKolrath another thing that's never made sense to me is that the assassin festival was limited, but ubisoft has their ac origins ffxv event in perpetuity? between that and gating off the chocomog festival i'm not sure if it was ever a licensing issue, rather just square being bizarre