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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 16% Online Play (16%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Rouen Hacking / Cheating 2 days ago
Le Puy-en-Velay Matchmaking 2 days ago
Edinburgh Matchmaking 2 days ago
Maracaibo Sign in 4 days ago
Soacha Sign in 6 days ago
Nice Sign in 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • KurouPS4
    Warden-Commander (@KurouPS4) reported

    @elvenmaidinn I hate what Ubisoft did to Ubisoft. They got onto the live service train before Fortnite blew up (starting way back in 2013 when they canned Rainbow Six Patriots for the live-service Rainbow Six Siege. The last real Clancy game was R6 Vegas 2 all the way back in '08.

  • RaffyStick
    Straw Hat C’s (@RaffyStick) reported

    @P_karti777 @ItsRatioGod @Dexerto The problem is, the majority of AAA games aren’t justifying that price increase. I’m okay with paying $70 for games with a substantial amount of soul filled content with minimal bugs. Ubisoft, EA and Activision have no business being $70 nvm $80 imo

  • adorea1524
    Angel (@adorea1524) reported

    @BasedNorthmathr You got it in Outlaws. The problem is Ubisoft was in charge lol

  • arthur_url1986
    jurídico lilith (@arthur_url1986) reported

    @uppindowners_ @ItsLazBoi fr, AC's biggest issue is how split its fanbase is (specially after the RPGs). Imo its why the quality and features are so inconsistent with every game, because every Ubisoft division working on them is trying to please a different side of the fanbase with each title

  • sarcastic_gujju
    Renish Siyodia (@sarcastic_gujju) reported

    Day 3 & 4(I forgot yesterday) of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

  • SwitchSurcote
    Etchebest (@SwitchSurcote) reported

    @ReadySetFire123 @Goldxn_Violin Yeah the amount of stuff to do in the game is a big issue, it really is the poster child for the bloat in Ubisoft games

  • SomeSillyGoosy
    𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported

    @SicklyTheNinJa The biggest issue it has is that AC never was supposed to be a yearly franchise but since AC2 did so well Ubisoft decided to make an Ezio trilogy which severely hurt the Desmond story...

  • C0NTENT_CR0W
    CONTENT CROW (@C0NTENT_CR0W) reported

    Who’s gonna tell @Ubisoft, they have to fix the game for us to play it

  • _Miller_o7
    Miller (@_Miller_o7) reported

    For those unaware: The actual fix is to go to the game's install files and use the .exe directly or use a shortcut of it, bypassing Steam and Ubisoft's ****** *** launcher. It's been 2 years and Ubisoft hasn't fixed this problem with uPlay/uConnect not working properly.

  • DCFleeceJonhson
    The Booty Warrior (@DCFleeceJonhson) reported

    @Padillac_16 I’ll give you an example When people wanted Assassin’s Creed to go back to its roots and made Mirage, Ubisoft made it with the identity of the RPG titles and gave the fanbase half of what they wanted. Don’t tell ****** to be grateful for getting half of an issue rectified

  • theafros97
    Mehdi (@theafros97) reported

    The Marketplace has been down since December and the community still has no real fix or timeline. We just want communication and a working service again. Retweet if you want it back. #FixR6Marketplace #r6s #rainbowsixsiege @Ubisoft @Rainbow6Game

  • NicholasOtto16
    Nickotto'sGAMING (@NicholasOtto16) reported

    @optmistichuman @Ubisoft I don't really have a problem with it being gone but I feel if we complain enough they might bring it back,

  • ALPHA2000987
    Leon Gichuhi (@ALPHA2000987) reported

    @naranciagaming @tifastrvfe You're right. Why would you want Ubisoft games to be trash? I'd much rather they were good. And if you meant in the sense of Ubisoft being a bad company. I don't think hoping for their failure and thus the unemployment of thousands would fix any issues, just ruin lives.

  • NivekNairda
    ABCD😂 (@NivekNairda) reported

    Ubisoft Connect constantly asking me to re-login and renew my password is ******* stupid

  • Ramattra___
    𝐑𝐀𝐌𝐀𝐓𝐓𝐑𝐀 (@Ramattra___) reported

    @UbisoftSupport @Steam Remove the mandatory Ubisoft Connect login for games bought on Steam and things would already be so much better. Even better, just get rid of Ubisoft Connect entirely.

  • sarcastic_gujju
    Renish Siyodia (@sarcastic_gujju) reported

    Day 1 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

  • Across3Horizons
    Across 3 Horizons (@Across3Horizons) reported

    This is how you Sign in to your Ubisoft Connect account if you used “Sign in with Apple“ or Google ID💠 As Apple users would know, if you use Sign in with Apple, you don’t actually create a password, Apple just signs in for you. Because of this, it can be difficult to sign in to the same account without using Sign in with Apple. Well thankfully, The Devision Resurgence devs are aware of this worry and have given us some instructions into resolving this🙏 On their Discord, in “FAQ“ they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” NOTE: If you never receive the password reset email, it might be because you need to use the unique email that apple creates for apps when you use Sign in with Apple (or also if you used “hide my email”) and not your actual Apple ID email I hope this helps anyone having this issue🍻 #TDResurgence @TheDivMobile

  • Alex_the_beaner
    Vincent Alexander (@Alex_the_beaner) reported

    @Ubisoft fix your ******* matchmaking you ******* imbeciles why am I playing with emeralds and champs as a gold and let alone why do I get 1 emerald while the other team is stacked with 2-3 higher ranks

  • John_GAMEFIX
    John GameFix (@John_GAMEFIX) reported

    @1b3nn3tt @Ubisoft @UbisoftSupport Still having the same issue?

  • Visuljkoo
    Visuljko (@Visuljkoo) reported

    @advent_agent It's a problem because ER has like 50 unique bosses and then stretches that to 165. And the reason for that is cause Fromsoft needed to do so to fill out the map Which is yet another problem that stems from the map size of the game. Ubisoft design

  • DakotaJNelson
    Dakota J. Nelson (@DakotaJNelson) reported

    @Rainbow6Game Yes let's not fix in game bugs, toxic community, promoting no skill automated controllers, cheaters and instead double down on our lgtbq community. Classic Ubisoft

  • picotrek
    Picotrek (@picotrek) reported

    @Kirby0Louise You just have to install the Store Launcher to play. Ubisoft shoulda did it first tbh. At least not tied to a sub service lol.

  • TheInsect_
    Ant 🐜 (@TheInsect_) reported

    I think the issue with the new star fox designs for me is that it just doesn’t feel like star fox or Nintendo like I woulda believed this is some random Ubisoft IP if I didn’t know any better

  • Skriptile1
    Freedom Enjoyer (@Skriptile1) reported

    @UbisoftSupport @Steam Why u blaming Steam? when 99% of the issues come from your stupid UPlay launcher and denuvo. the ******* nerve to tweet this...

  • DenniiaLux
    Denniia_Lux_Exitium 🇨🇦 (@DenniiaLux) reported

    @GLegit99 @Wicked0547 @ArcticuKitsu You do know steam input can just "emulate" Xinput api right ? And if all all fails , GlosSI will fix that for you. I play more than just steam games , i launch game from ubisoft launcher , EA App , And Blizz App , all work just fine.

  • headspaceastro2
    Headspace Astronaut (@headspaceastro2) reported

    @Ubisoft I would've loved to be one of those if I was able to buy it from your store, but I get constant problems, logouts and verification issues, no solution so far 🫤 may end up getting it through Steam

  • Damocles1498
    Tristan Vogt (@Damocles1498) reported

    @TheDezembro @kambyyy To be fair, Ubisoft has different issues than buggy or unfinished games.

  • asunoaim
    eA asuno (@asunoaim) reported

    @Chhesto @LZqAIM Bro if this happens I will cry maybe. It was also mostly due to issues taking too long to fix due to the engine they used and ubisoft not funding the project well enough. Mark Rubin always listened and the devs clearly did too imo but they weren‘t given the time to refine the build on that engine that they needed

  • MysterD
    D. (@MysterD) reported

    @brodriguesco @SheriefFYI Same, as much as possible. Any games w/ multiple launchers are a disaster just to boot the game. Often, I just get UbiSoft games on UbiSoft Connect & EA Games on EA App b/c of the problem of say Steam booting EA App and keeping updated; and Epic w/ trying to boot Rockstar app.

  • SpotZet
    SpotZet (@SpotZet) reported

    @WolvesEsports Thanks to Ubisoft for their terrible management. They've denied visas to many players. You esports teams are the ones who should unite to improve the game and its management. But since only you are affected, other teams don't care. Siege's biggest problem is its lack of empathy.