Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mulhouse
|
Sign in | 9 hours ago |
 Brussels
|
Sign in | 1 day ago |
 Amane Aït Oussa
|
Sign in | 3 days ago |
|
Lorient
|
Sign in | 3 days ago |
|
Paris
|
Online Play | 5 days ago |
|
Dieppe
|
Sign in | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Reetoban Chakraborty (@RitzDesmond) reported@beebomgaming @Ubisoft No they are not. This is just a remake. The next IP they will again screw it up with some stupid live service that nobody wants.
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Keith Perkins (@KperkinsRochNH) reported@Colteastwood @Ubisoft Yeah but what about that one little video glitch? 2/10…
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Papa Glutton (@PapaGlutton) reported@Dominik89694039 @Jorraptor @809Matador Players are still important though. Copies don't count those who are playing on Ubisoft's subscription service... So, sales still should be considered for those who played Shadows on Ubisoft+
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SlightlyBlackMale (@DraculaIsLameAf) reported@FatWalrusKing @Ubisoft What fix to khatun?
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Mentor Shinobi (@TomiShinobi) reported@Ubisoft , Please fix the warehouses on Xbox... The keys to the warehouses are all sorts of broken. Tortuga: key is visible in Observe mode, but can't pick it up even tho I can see it is there. Black Island: it's no where, like it just doesn't exist at all.
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jhonny dayz (@JhonnyDayz) reported@UbisoftSupport I'm having trouble linking my current PlayStation account to my Ubisoft account. They have the same email and everything, but it's still linked to a PS3 account that I don't even have access to. I bought Just Dance 2026 and I can't play it.
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Varré ✝ (@Le_Mask_Keeper) reported@HichamTeejayh @gameunlocked26 AC4 Black Flag had microtransactions in the original, believe me, Ubisoft problems go back a while.
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IronBobcat (@IronBobcat0) reported@Gantelope_ @assassinscreed yes I'm aware of Ubisoft stock & aware Ubisoft India employees over 1,300 1,000 people staff members & sweet baby ink in behind of the scenes making video game & aware Ubisoft investing to black rock & aware Pay-to-Win service & Resynced Developers laid off who working on this
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JAMJOOM GAMER (@JamjoomG31475) reported@assassinscreed My game on Steam isn't working due to login issues with my Ubisoft account, so I won't be buying any new games from them..
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Shade Gh0st (@shadegh0st) reported@Ubisoft Black island glitch. Won’t let me loot warehouse in Black Island. Will show the loot animation when I do it but I won’t get any rewards and it will say need key like it reset therefore denying access to loot that warehouse permanently.
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Evan Nyland (@nyland_evan) reported@ultraviolet991 @SynthPotato The initial roadmap was for like...five or six games. So after Desmond, Ubisoft had no clue how to leverage modern day. That part of the early games was widely praised. Since AC4 onward though? It's the consistently poor execution that's been the problem, not the original idea.
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Han 🤠🦅 (@IamTheEagleHTM) reported@Pirat_Nation Ubisoft had one chance to fix their mess and still failed. They had the easiest opportunity, but that wasn't enough.
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Pirat_Nation 🔴 (@Pirat_Nation) reportedUbisoft is facing backlash after a Ubisoft Connect outage prevented some PC players from launching Assassin’s Creed Black Flag Resynced, even though the game is supposed to have an offline mode. The outage lasted around an hour, but many players still couldn’t launch the game because Ubisoft Connect needed to verify ownership. The funniest thing is that pirated copies worked.
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RM's Gallery of PLAY (@GalleryOfPLAY) reportedYup, with DLC, it took me around 260 hours to beat. It’s also the most bloated game in the series with the most repetitive content. Many people will champion it as the best in the series or in the RPG series, but I’m think it’s some weird nostalgia or a similar attachment that people got to specific things during a period like the pandemic lockdowns. I found it to be uninspired and watered down. I played it out of inertia. I kinda regret I did. I should take better care of what I put my time into. The only redeeming aspect was the DLC that puts you in the midst if an actual ISU civilisation. It’s the only and most direct ISU content the series has ever received, but even that got repetitive and boring fast. The problem with Ubisoft games is they show everything the game has to offer in the first 10-15 hours. By then you figure out how many of each activities, power ups, colletibles, etc. are and you can easily figure out the game can’t have any gameplay changing surprises, because itms strictly confined in these aspects.
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GrizzleHorn (@grizzle_horn) reported@popuniversee Gee why does Ubisoft have money issues?
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James Jay 🇿🇦 🤝 🇬🇧 (@Jacquesdrums1) reported@Ubisoft This new update sucks! Loot not picked up, enemies not responding to your whistle, harpoon quests not loading, trophies not dropping. Fix this!!!
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You Wouldn't Know (@KaD3M_) reported@_Deez_Games @MADkurious Laugh off the problem all you want, supporting companies like Ubisoft with their anti-consumer practices will ensure the industry stays ripe with greed.
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PBG_number1 (@PBG_Number1Fan) reported@FatWalrusKing @Ubisoft "actually broken heroes" juren is actually broken pal
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Vin (@IamVin_03) reported@Stephen_Agnew @NintyPrime they have good games, and new ones too. the main problem with GOG is that they DONT SELL games WITH DRM. so if the publisher is for example EA. you probably wont find their games there, because EA, ubisoft... always use drm in everysingle product they sell, in every store.
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RIAMUS (@Riamus01) reportedShould've just pirated assassin's creed it's insane that I need to log into a second party godawful launcher that cant even remember me, just so I can "connect to servers" to then be able to play an offline game. But hey, their service is down rn! **** you Ubisoft
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doppelronii ⏳🎲 || The Dream Ending (@dopeowlsimp) reported@Hollowfun1 I think it's very good! Not in Resident Evil remake level good for ubisoft who had massive Ls for a while now, they really stepped up. It still has the ubi soul unfortunately with the microtransactions and bugs that existed in the og and didn't bother to fix lmao
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Peter Jackson Owes Us A TinTin Sequel ⌚️👈 (@JagerBradley) reportedOkay I’m understanding the DRM issue with #AssassinsCreedBlackFlagResynced Ubisoft Connect is down and the game won’t start without it
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Bigin_tokyo (@BiginTokyo) reported@kevincreednews Glad there doing this because Ubisoft connect is the worst, most broken thing I’ve ever seen
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lee robinson (@leerobi08433142) reported@BeatriceTavon Also, Ubisoft became obsessed with the RPGs because of how massively successful origins was, the problem was that Ubisoft focused exclusively on the gameplay and bloated exploration and overlooked everything that actually made origins and assassins creed as a whole great.
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Chase Richardson (@Chase_R97) reported@Ubisoft @UbisoftSupport "we can't validate your ownership of the account". Well how about you tell me how to validate it??? I'm able to login using my Xbox info but you need your Ubisoft info to redeem codes
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Salaar (@salaar018) reported@UbisoftSupport @Ubisoft Hey, ubisoft my ubisoft account recently hacked. I've been trying to reach you via ubisoft support by raising ticket but my problem haven't been solved. please help in recovering my account.
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Fábio Castro (@Fabiocastro185) reported@assassinscreed Oh dear @Ubisoft @assassinscreed team, even when you get something right, you make mistakes. Please fix the crashes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.
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🅁🄴🅃🅁🄾 🏳️🌈🇺🇦 (@totallynotretro) reported@replicant2097 @The_VR_Gamer I didn't end up playing Shadows. Got burned out from the last 2 RPG ones My biggest issue with Ubisoft is all of the massive IPs they have been sitting on. AC was one of my favorite series for like 10 years, but they really lost me with Odyssey and Valhalla.
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Jinx (@qwertyMrJINX) reportedBut seriously, **** you Ubisoft. Fix your ****.
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Show Desk (@show_desk2k) reported@PlayStation Stop ignoring your customers and address the real issue. Your fan base has demanded you keep the physical options available and you just lie and ignore them. #NoDiscNoBuy **** you too @Ubisoft and your online check and download required for single player games.