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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (21%)
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Game Crash (10%)
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Glitches (9%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Prescott |
Sign in | |
 Rio de Janeiro |
Online Play | |
 Northampton |
Matchmaking | |
 Dreux |
Game Crash | |
| Paris |
Sign in | |
| Villefontaine |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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The White Queen
(@WhiteQueenNV) reported
@AdamHannan7 @reyjimenz @dark1x It's in all versions. All of Ubisoft's remasters are like this. The Blood Dragon remaster is broken, too, just in more subtle ways. Just like broken Far Cry 3 remaster. This is Ubisoft's MO. The only reason they didn't do the same thing with Prince of Persia was the backlash.
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McGeorgeOfTheJungle
(@McGeorgeOfTheJ1) reported
@farlander1991 @Ubisoft AC2 has online authentication, wonder what will happen to that. As of course did AC: Unity along with in game sections that can cause problems. Ubisoft is going to find out that they cant overwrite consumer laws in other countries very quickly by killing licences bought legally
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hamzaLbazzaf (antastesia simp) 🇷🇺🤝🇺🇦
(@hamzalbazzaf) reported
@AloisPotter @Steam @Ubisoft First world problem
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Tarnished Medium Boss
(@PopeUrban) reported
@DrunkKobold @Bolverk15 This. There are two likely scenarios 1: There is a licensing issue with assets (usually this is music or voice acting) and because of the rotating door nature of AAA teams there is nobody left at ubisoft that can patch the assets to prevent having to renew licenses.
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The White Queen
(@WhiteQueenNV) reported
@reyjimenz @AdamHannan7 @dark1x It has input latency issues, and it runs at 30fps. Far Cry 3/4 via backwards compatibility on Xbox run at 60fps. Ubisoft's buggy remaster runs at 30fps and feels unpleasant to play due to the latency.
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Bongo_Boi
(@BongoBoiii) reported
@TooDarkPark @Nors3 The problem isn’t it being taken off the Steam store, that happens all the time. The problem is that it will be removed from peoples libraries as well. As in people who already paid for the game. Ubisoft is just pocketing the money and then taking the game away from them.
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ℍ
(@ItzHyyper) reported
@AzxtroX @Ubisoft still some people working on the game look like 9 years old coding kids, i know it's hard to fix the game on top of that they don't have their own servers and have to ask sony for permission in every update they release but even so they fail in small things that no one understand
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NEOAethyr
(@konigssohne) reported
@ChaosBahamut @Ubisoft A game is a game, with all it's troubles. Like farcry 4, if you tweak windows to the extreme, it fails to start. If you start the game before tweaking, it works after the fact. Weird stuff. I had less trouble with fc5. Reminds me of the disk ver of tombraider. Had to toss.
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The White Queen
(@WhiteQueenNV) reported
@reyjimenz @dark1x I have played the game. I am extremely familiar with the original release. The remaster is broken. It was completely broken at launch, and after 2 hastily developed patches it was abandoned because Ubisoft management don't care. It is still broken. Nothing has changed.
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OG🚀
(@ItzOlah) reported
And I have a problem of not equipping a second gadget. @Ubisoft how much are you valued? I have to step in.
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🗽Mï¢håêl †êþê§🗽
(@FatherOfTears) reported
@dark1x Does that mean physical copies on console will have the same problem? Cuz then I'll go and order it right now on Amazon. Or I just won't buy anymore Ubisoft games I'm not renting games for 60 bucks
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Beastlordius
(@gunslingerx2011) reported
@rexymexy_ @CthuhluRisen Well you could say they are making a good service. As from what i can understand, all those games will be cut off online services, so it may even end up not needing uplay account therefore making them drm free.
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Lupo
(@Lupo09881145) reported
@bansama @ChaosBahamut @Ubisoft Please also remember that just because you don’t see it happening doesn’t mean it’s new. Ask anyone about actually owning anything digital you are granted a right to play the game for as long as the publisher allowed (which is scummy.) I’ve had issues similar on Apple devices.
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Georg
(@irgei) reported
The recent assassin creed steam crap pulled by Ubisoft would be great if people would wake up and see the big ******* problem with digital releases now.
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Bluechips50
(@Bluechips50) reported
@ChaosBahamut This is why I stick to Nintendo Ubisoft games, never had a problem there
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MJ Into The Starfield Hernandez
(@MJ__Hernandez) reported
@JezCorden Ubisoft is gonna get bought out in the next 5 years or crash and burn they're not the same ubisoft from 10 years ago
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Lupo
(@Lupo09881145) reported
@bansama @ChaosBahamut @Ubisoft I always read terms of service and this isn’t the first time I’ve encountered this. Granted I don’t agree with it and I believe it’s theft with all my being. Idc what the terms may say or may do it’s theft. However it’s not really up to me. Imho anything you buy
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The White Queen
(@WhiteQueenNV) reported
@reyjimenz @AdamHannan7 @dark1x Blood Dragon is not fine. It has bugs that aren't in the original, significant input latency issues persistent problem for Ubisoft since FC Instincts Primal in 2006), and it runs at 30fps. It's a pathetic attempt at a remaster, shoveled out as a Far Cry 6 Season Pass filler.
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FilthyGravesOneTrick
(@FanDoublelift) reported
@svarnyp @Nors3 The issue is always online ubisoft games even single player. You wont be able to play the dlc content because they require ubisoft account
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Jake Baldwin
(@sjake333) reported
@ResidentDante @Carnivol They really should. Delisting is one thing, but taking away games that people bought? Unacceptable. Strip out the uPlay DRM if that is the issue.
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pickyroman
(@pickyroman) reported
@minimme Like, I just figured it out by arranging this game for my brother to play. I bet he has better experience enjoying this game than I am. Ubisoft sucks at the service.
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Alice I MarrowOchi
(@MarrowOchi) reported
@FlairDarkSlayer **** I can't even get it or my favorite AC to work with their horrendeous Uplay service
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Doctor Grey
(@DoctorAllanGrey) reported
@GideonDrake ubisoft really like 'we will make this game reliant on a totally proprietary launcher and online service thus meaning it is on life support so we can kill it anytime we want'
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Lupo
(@Lupo09881145) reported
@bansama @ChaosBahamut @Ubisoft Pretty sure it’s in their terms of service since you DO NOT OWN anything. Now it you owned the game sure but you are paying for license which is revokable.
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By's
(@Bys_64) reported
@Nors3 "PIRACY IS A PROBLEM OF SERVICE" - Gabe Newell Thank you Ubisoft & Sony for proving the quote again and again. This is why piracy will never die.
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The Wahooligan!
(@Vyliziomega) reported
@calllumkelly @RemyRaccoonYT That’s not a Ubisoft problem it’s a everyone problem
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Tom.
(@SmithTom1985) reported
@pushsquare Would love to play this game on PS5. Hopefully @Ubisoft can fix the issues very soon. 🤞
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Duncan
(@one2escape) reported
@joelcleve Yeah not a stadia issue a Ubisoft one
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AzxtroX
(@AzxtroX) reported
@ItzHyyper @Ubisoft Bruv microsoft owns the activision rn and I dont think so. Only the people who know this game and understand it properly can fix this
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Average Game Enjoyer
(@LaFoxxii) reported
@LilMousyBianca @ChaosBahamut The whole problem is that you won't be able to download it through Ubisoft either iirc.. Including any DLC you may own for some other games being sunset.