Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/13/2026 05:45

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (55%)

    Sign in (55%)

  2. Online Play (20%)

    Online Play (20%)

  3. Game Crash (13%)

    Game Crash (13%)

  4. Glitches (12%)

    Glitches (12%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
UkraineUzyn Sign in
United StatesSan Antonio Sign in
SpainSan Martín de la Vega Game Crash
FranceReims Sign in
ItalyLucca Sign in
FranceChalon-sur-Saône Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ZRuns0nCoffee Zak ₄₄ (@ZRuns0nCoffee) reported

    @Ubisoft Since update today. The game is totally broken. You can’t play nothing.

  • JordanS64306419 Jordan Starks (@JordanS64306419) reported

    @Ubisoft Please fix the ps5 audio on guns and vehicles its so inferior to the Xbox and OG versions.

  • wengo314 yoshi314 (@wengo314) reported

    @BTVAbhiJha steam works on linux very well, i had my share of PITA with Ubisoft's games requiring uplay or whatever, so i consider this a big problem.

  • caste_jean15891 Jean caste (@caste_jean15891) reported

    @Ubisoft Fix your ******* console game first - ban the cheaters -go back to the old matchmaking/ ranked system -fix the issues in it I hope that your company goes bankrupt, good thing happening rn

  • ssppiikkeeyy 🇬🇧🇮🇪 Spikey Sato (Twitch) (@ssppiikkeeyy) reported

    @BTVAbhiJha Steam makes u install some the other installers anyways. Like for EA and Ubisoft games, yet no1 has an issue they have to use 2 softwares instead just one for a game.

  • GetawesomeG Getawesome Gaming (@GetawesomeG) reported

    @davidmcromp @pcgamer Ubisoft has fundamental design problems that stem from way more than just microtransactions. For instance Outlaws did not fail because of Microtransactions it was a Stealth game that launched with broken stealth mechanics. The devs for sure have culpability in these failures

  • Ryry948234 Rylan Boyd (RyRy1) (@Ryry948234) reported

    @UbisoftSupport @AvatarFrontiers Soo why cant i make an ubisoft account? Every time i try it doesnt load fix ur software bro

  • Hunterrr_xi HUNTERRR (@Hunterrr_xi) reported

    First they ruined Stranger Things S5, and now Ubisoft has cancelled the Prince of Persia remake. Soon we'll be watching Avengers suck, and then Rockstar will delay GTA VI again. Crypto will crash to zero! 2026 isn't 2016 it's the worst year of all time!

  • mikemike12055 winter (@mikemike12055) reported

    @IPxpy i hate whoever buys this **** bro stop giving ubisoft money bro they need to fix the game and yall are just not helping by buying a 140 dollar skin….

  • 2V310394 2V310 (@2V310394) reported

    @KonradRzonca @Pirat_Nation Yeah, Ubisoft is not thriving right now and whatever they’re doing is obviously not working so what they’re doing is less efficient and changing is probably for the better

  • gerard_gq G (@gerard_gq) reported

    @_sem_e @UbiCentral @JulzOa How did you fix the flickering? I’ve tried everything and searched Ubisoft forms and Reddit.

  • _sem_e Sam (@_sem_e) reported

    @gerard_gq @UbiCentral @JulzOa My only issue is game failing to boot and the flickering that is fixed pretty easily, to boot it I just use the exe. I hate Ubisoft and other useless launchers

  • VoltageWolfX VoltageWolfX 🐺 SWG Specialist (@VoltageWolfX) reported

    @Rainbow6Game It’s been over 72 hours since the update dropped. Billion dollar company btw. We just want to play with our friends on PS/pc but we can’t because yall can’t figure out how to fix your awful Ubisoft connection social feature. Jesus Christ. 💀

  • RaveRaptor Rave Raptor 𒌐 (@RaveRaptor) reported

    The whole Ubisoft situation is pretty wild. I wanna see that company go down, but there'd still be problems. Every IP they own is in an irreparable state. One one hand, Ubisoft goes down Then on the other, Tencent buys them out and continues the nose dive It's a no win situation

  • warhammernsickl Warhammer and Sickle (@warhammernsickl) reported

    @Neon_1990TM @OITOO @Grummz Nothing you said is true...they never threatened to sue Ubisoft. The video you shared said it was the damage of shrines that was the problem not "woke stuff" and respecting people's beliefs is super woke but bc it was against a company you chuds dont like you celebrate it.

  • AstronautSabir ⛾丂卂乃丨尺⛾ 🌖 (@AstronautSabir) reported

    @RAKSWALKER @Ubisoft From my experience i'll tell you dont give up, just provide them with enough evidence like old emails from ubisoft to your account, the devices you were using to login... i hope this help

  • MatthewMapes MatthewMapes (@MatthewMapes) reported

    @princeofpersia Fix the game and release it. It's almost done then fix it. I swear modders could fix this game by this year. Instead we have incompetent studios like ubisoft that can't manage to release 1 remake in the time spand of 4 different games. Stop giving us excuses and finish the game!

  • slippygers . (@slippygers) reported

    @okaybrogx Its gonna be live service slop I really doubt modern Ubisoft would be weird enough to sink half a bil into the sequel of a cult classic that most people have never played.

  • BabylonianAUO Vertis Yiln (@BabylonianAUO) reported

    @RobertVoiceEgo @_Tom_Henderson_ The problem is that Ubisoft needs a new R6 Siege sort of success to say they're doing well, and they can't come close to those numbers.

  • incomingtrouble Emmi (@incomingtrouble) reported

    @Ubisoft did y'all fix the ikran taming bug yet

  • Tyler80808 Tyler (@Tyler80808) reported

    @_Tom_Henderson_ The family needs to walk away Ubisoft desperately needs new ownership so many dormant IP's & wasteful spending are few of many issues with them rn.

  • crimwolf_ Kyle (@crimwolf_) reported

    @UbisoftSupport hey is there an issue with the $99, 7200 R6C Premier Pack in the Ubisoft store? Every time I goto purchase it, it takes me to the Ubisoft Connect overlay instead of Steam where I own the game, and then it’s not there. Am I missing something??

  • Extrime69 Extrime (@Extrime69) reported

    Hi @UbisoftSupport, Around Jan 4, 2026 my Ubisoft account was taken over and the login details were changed (password + likely email). I opened a ticket (#25094389) but haven’t received any update for over 24 hours. Could you please check this? Thanks.

  • Russianlot Ya boi (@Russianlot) reported

    @BTVAbhiJha it's called a choice: I play all my games on steam, it's super easy to use, it's convinient, I've never had problems with it and I have a huge library of games there if the game I want is not there, that's not my problem I tried UPlay, Origin and EG, I was not impressed

  • ScottLogue17 Scott Logue (@ScottLogue17) reported

    @Rainbow6Game Bruh I just want to play with my buds that play ps but no you lot can’t fix a Ubisoft connect issue ITS BEEN 3 DAYS

  • StanleyArmitage Stanley The Manz (@StanleyArmitage) reported

    @acelorion @yayoichisausage @Mangalawyer He wasn't a slave under Nobo and the issue was that he was black because other games or anime using him by JAPANESE studios never got complaints, only when Ubisoft added him. Only question whether it's Ubisoft fault or not for why it became a controversy.

  • Slipry_Slida BradDad (@Slipry_Slida) reported

    Just had to make a new Ubisoft account because @Ubisoft @UbisoftSupport has the worst support imaginable. Had that account for half my life and spent idek how much on those games and now I gotta restart so thank you Ubisoft for possibly the worst customer service imaginable. 🤙

  • BloodWenchLN Simon Robineau (@BloodWenchLN) reported

    @Outlaw_pickle It really is getting old given that Ubisoft has accumulated loads of problems over the years but these dorks will always blame it on woke or whatever.

  • pjpoulish Peter J Poulish (@pjpoulish) reported

    @Grummz Windows 10 (end of support in October 2025, with 12 month optional security extension). Ubisoft Connect issues log in with Windows 10 (July 2025) and similar issues with Windows 7 (March 2022, end of support).

  • JulianZ12277045 STICXS (@JulianZ12277045) reported

    @90smiau Funny how companies like ubisoft hopped on that train only for the market to crash and burn. Kinda like themselves