Ubisoft Connect status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (15%)
- Glitches (10%)
- Game Crash (3%)
- Matchmaking (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Louvière
|
Sign in | 12 hours ago |
 Lakewood
|
Online Play | 3 days ago |
 Paris
|
Sign in | 6 days ago |
|
Missouri City
|
Sign in | 6 days ago |
|
Charleroi
|
Online Play | 10 days ago |
|
Lille
|
Sign in | 11 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Spark a³ (@SparK_BR) reportedI was thinking offline sharing of mission packs as to not run into the problem of having to moderate and take down mission packs that violate copyright of Project ACEs, Ubisoft, EA, WarThunder, etc...
-
Stormking (@StormkingX2) reported@AraKamelia You know thats all ubisoft lies right? Last I checked samus never had issue or Bayonetta. Heck e33 is a female main character and no one ******* at it
-
Joe mother (@Joemoth11098375) reported@OppositeMario @Snabblie @RylesMeta Damn, bro can’t read. The actual issue was R6 releasing a cheaper version of the game and Valve threatened to delist is they didn’t make it fair for consumers and also put that version on Steam, Ubisoft was the one who decided to not release the cheaper one on steam
-
MR3D-Dev (@MR3Dev) reportedEverything about Assassins Creed Black Flag Resynced looks great. Still hoping is not broken on launch day. All Ubisoft has to do is look at what Capcom is doing and repeat with the mainline AC games
-
Wandz (@Yewande92) reported@Providence_777 @Cursemark143 relasing IPs and are adding budgets to games their making. people have to wait between 4- 7 years for a new game and it costs £70. Companies like Ubisoft often bring out bugged and expensive games. The issue is not based on how a video game character looks.
-
Ryan (@GamblinMan910) reported@Ubisoft fix your piece of **** game. So many bugs and glitches and I play ******* **** *** Casino 75% of the time. That’s no exaggeration, fix it *******.
-
Cool Guy™ 🌈✞🌛 (@ChurchOfMoons) reported@jonathan_w54573 @TequilaMan89 You're trolling. UbiArt was used for 4 games and the last 50 games Ubisoft has done are live service UE5 schlockfests lol
-
Arkadikuss (@ArkadikussPL) reported@Microsoft @XboxPL @Xbox Funny how players can recover hacked accounts on Steam, Ubisoft, EA, and almost every other platform - but not with Microsoft. How can a company behind one of the world’s biggest operating systems fail at basic account recovery? Why should players spend their hard-earned money on Xbox games if their library can be stolen and support cannot help them get it back? Yeah, no thanks. I’d rather risk breaking or losing a physical copy than ever buy a digital one from a company that cannot handle something as simple as restoring a hacked account. Fix your broken system. And this is the same company now asking users to verify their age to keep full access to Xbox features in the UK because of the Online Safety Act - and soon, in other countries. So Microsoft can demand ID, age checks, or extra verification from paying customers, but when a hacked account needs to be restored, suddenly account ownership becomes impossible to verify? _________________________ Na kanale niebawem będzie na ten temat dym, bo wkurwia mnie polityka "Nie mamy pańskiego płaszcza". No kurwa mać, firma, która jest gigantem w branży - nie tylko konsolowej - nie potrafi przywrócić konta prawowitemu właścicielowi, bo to "za trudne i niemożliwe". Ale hej - prześlij nam swój dowód, bo musimy wiek potwierdzić...
-
Chris (@igameorsm) reported@UbisoftSupport @Ubisoft I can’t login to my account and I have absolutely no idea why and it won’t send me a password reset link
-
Marc-Andre Sauve (@sauve_02) reported@Ubisoft @Rainbow6Game Never did that since I'm playing R6 (2020). But I never expected this for Ranked 3.0. We won 4-0 and won 19RP. We just lost 4-5 and we lost 31RP. You need to fix something !
-
Ty 🐻🧦 (@lutherdaburden) reported@Ubisoft just got kicked from my ranked game and couldn’t reconnect. Lost RP and got an abandon sanction because of it. ELEVEN YEARS PLEASE FIX YOUR GAME
-
Abbhiraj Nag (@AbbhirajxNag) reportedNo wonder why Ubisoft now does their events in-house, cause why is it only Black Flag RESYNCED to get into a problem like this?💀
-
Glide (@Glideyk) reported@brndxix She is so incredibly broken and there legit isn’t a counter to her besides mute. Ubisoft going to hell for this
-
Erago 🇦🇹 (@eragoaugustus) reported@TimSweeneyEpic @SoloEnSteam Downloading anything from your launcher sucks. There is a reason I always close Epic Games as soon as possible. I also don't want ad notifications and all that crap constantly popping up. Fix your launcher. Make it more like Steam, GOG or Ubisoft Connect.
-
FireShadow🔥🖤 (@FireShadow64) reported@RyanSilberman I mean Crash had a full remake and it sold exponentially well so even if it is ultimately pointless, I imagine this remake is being made so that Ubisoft could safely gauge how many people want a brand NEW Rayman game without having to make a new entry from scratch.
-
eric szorvas (@EricSzorvas) reported@Rainbow6Game whats with the lag when i play i cant move or see my opps like bazalright @Rainbow6Game @Ubisoft
-
Dickey (@_Ricky0_o) reportedI have a problem: my ubi account has an incorrect email, not mine / non-existent, the problem is that the ubisoft site with the ticket sends me the usual answers that make me run empty. How do I solve it, I find this problem important for obvious reasons
-
Jason Dill (@TRICHERATOPS_) reported@Toast_Bogard @Septic_Sauce They can make ultimate still a good value without day ones … they already have Ubisoft classic and ea play. They can also have exclusives come to the service 6-12 months later
-
KryptixXL (@KryptixXL) reportedHey @Ubisoft @UbisoftSupport how do you put out an update for siege where the hit reg is completely broken? Im literally hitting opponents and even though the shots are connecting, its not registering. This is a necessary component to fix
-
Tamime-iwnl🇩🇿 (@TamimeR6) reportedWhat going on with cheaters today @Ubisoft fix ur fkng anticheat the game is just umplayable being D2 and losing against emerald cheaters and losing 27 points and winning 10 its just so boring
-
Crusender (@BourgaultGilles) reported@mean_mystic @ShyVortex GOG is equal to Steam because they got a better service that Steam on some front. Epic/Uplay and other give better cut because they main source of money is not selling other game, but they own game. That why they dont invest in they platform. 1/2
-
Papa Posey (@PoseyDaGodx) reported@Ubisoft listen…. Idk what yall did but fix it also why tf are u basing placement off of a mmr from ranked 2.0 when the mmr those ******* had IS NOWHERE NEAR THE RANK THEY SHOULD BE IN FIX THE EMERALD POOL IMMA LOSE MY **** IM BOUT TO GET REAL NEW YORKUH UP IN THIS *****
-
OCG 1244 🇷🇸🇧🇾ꒌ (@OldClassicGamer) reported@GodmasterBun If they are business, maybe they should plan better business decisions. I’ll buy this remake to show support for franchise but I would be lying if I said that I don’t have issues with Ubisoft picking Legends from all the other games to remake. They should have conducted a survey
-
Le C15 (@LeC15DuSeigneur) reported@TheRobinsonson @tweez223 yeah, the problem is ubisoft added new ranks, new steps between ranks (used to be 3 divisions per rank at gold and higher) so overall the grind is much longer
-
Sir Raven (@SirRaven16) reported@wiktorus5 @conkerax @Ubisoft The game not been within the disc is a problem for preservation.
-
Cyber1000 沙威刃 (@Cyberpt1000) reported@Save_Zawarudo21 Sony needs to fire all these stupid execs who completely fail at their jobs, pushing **** agendas, pushing live service focus. People never asked for any of that thats exactly the path that sent ubisoft into the abyss
-
Mikal (@mikkalmikky) reportedThe problem is: - Industry lobbyists get private face time with regulators just before a key decision - The consumer side SKG is sidelined - Ubisoft has direct skin in the game because their actions helped spark whole movement and is the biggest advocate for buying not owning
-
MidexHealed (@Midexhealed) reported@Funcom Never seen a company ruins a live service game this bad, not even Ubisoft could pull this off. Never buying anything from you guys. Such a good IP completly trashed by incompetence.
-
Zack Chappell (@ZackChappell3) reported@Ubisoft @Rainbow6Game you guys will never fix cheaters huh? I thought you were supposed to double down on it with this fancy Shield Guard? Id really love to play this game competitively, but why bother? Take pride in your job and stop half-assing ****. Siege is your money maker!
-
ShoXwave (@ShoXwavve) reported@Koala_Kong It doesn't work when Ubisoft can't remaster the original trilogy like Crash