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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (64%)
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Online Play (19%)
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Game Crash (9%)
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Glitches (7%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vizille |
Glitches | |
 Cape Town |
Sign in | |
| Saultain |
Sign in | |
| Lyon |
Sign in | |
| Johannesburg |
Sign in | |
 Milton Keynes |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Amin Zahabi
(@ZahabiAmin36615) reported
@TitaniumRolo I thought you said Sieges lack of content is due to Ubisoft not funding it? Ubisoft has no problem funding these nerfs. We ask for buffs and they ruin the game even more
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Terry Jacob
(@TrojanH34169263) reported
supergiant ****** up hades 2 like ubisoft ****** up ac unity in 2014. that's crazy. I hope they fix that shi #Hades2
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Savien Traliard (Sanathir)
(@Savien_Traliard) reported
@UbisoftSupport Hello, I think my ubisoft account has been stolen and my email changed, so I can't access to change the password. Can I get some help with the issue?
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Hyperoptix 𒉭
(@RealHyperoptix) reported
@VarsityGamingTV I quit Ubisoft's R6 before this recent season dropped. I didn't like the direction it was going years ago, moving away from realism or semi-realism. But then it grew into a much bigger problem. Less and less content, unnecessary changes that lowered the skill ceiling-
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Kaylen Stirk
(@KJSlays_) reported
@Poxonlox (1) Yeah I agree with this plus even if we get new content it won’t feel good for long if they can’t fix the issues that are still plaguing the game, when it comes down to it I don’t really think any game can sustain itself for this long and Ubisoft hasn’t helped
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P3@c0 🧭
(@P3c01) reported
Literally Ubisoft and the US government are right there. Misogyny and treating women as disposable is an INTERNATIONAL PROBLEM. Anyway Kagawa needs to be fired and RGG needs to do better. Especially if they say they care about JP audiences most, what about Japanese women?
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zev
(@ZevCrimson) reported
@ShadowFoxArche People know Mario is overpriced, but you know what? Nintendo will actually use that revenue to cater to their fans, unlike EA or Ubisoft, hell.. even Sony, who will just use the profits for their CEO’s and investors, and dumb game choices supporting live service games that fail.
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ImmortalGamer
(@ImmortalGamer89) reported
@BLKAirf0rc3 Simple Continue to buy and play the games I want to play lmao. Let’s not forget Ubisoft have not doing to great for a while EA was struggling outside of a few games so it was bound to happen cutting corners on games or focusing on live service to much make things like that happen and while still charging premium on a product that in many cases is worse than your past games previously more times than not doesn’t work out it’s nothing new battlefield 6 is great but it is not enough to sustain a multi billion dollar company when your making more than that one game.
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Amin Zahabi
(@ZahabiAmin36615) reported
@TitaniumRolo @Rainbow6Game Wait but I thought the siege devs weren’t giving us content because Ubisoft isn’t funding the content? Seems like they have no issue nerfing everything in the game. Community asks for buffs to operators? Bet, more nerfs for you!!!
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Josh
(@ARXGAMING_) reported
@Rainbow6Game What tf are you doing? The game is pretty much on its last legs and your nerfing someone who is literally at best Extremely average. Fix the games actual problems. Then again the problems are Ubisoft in general.
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BigDaddyGucs
(@_Gucs_) reported
@Poxonlox Siege has been my favourite multiplayer game since 2017 and I hate to see the game like this. @Ubisoft please fix your ******* game. Thanks
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r6demon123
(@r6demon_123) reported
@FrazierKay about 1.49 billion dollars to buy ubisoft and fix their game called rainbow six siege bring back the 1.5 scope and ranked 1.0
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Cactusman🌵
(@DCapdebo) reported
@assassinscreed 6. Ubisoft website help section states every content that is part of an edition can be bought separately which is not true. As a fan of the franchise who would like to collect all Assassin's Creed related content on Ubisoft Connect, pls fix your launcher.
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Nivek
(@USANivek) reported
@Grummz Can they do the same thing with Ubisoft and fix Rainbow Six.
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mozzie solano
(@victorsolano12) reported
@Poxonlox #SaveSiege @Ubisoft @Rainbow6Game fix your game. Save your game. Every other game yall have created has failed. Invest in the game that has saved yall time and time again. Fix it
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Quartzy
(@Frexs06) reported
@Rainbow6Mobile Hello I play the game since 2 years and its been 1 week since I can launch the game and I got error 13 I tried contacting Ubisoft support I uninstalled the game reinstall it nothing works what should I do
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Le_P69_
(@Le_P69_) reported
@UbisoftSupport Hello, I have lost access to my Ubisoft account, and the only way I can connect is through my linked Steam account. No one seems to take my problem seriously or address my request, even though Could you help me?
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Aku Seppä
(@FonkersR6) reported
.@UbisoftSupport my ubisoft account has been hacked since february this year and your support service has done nothing to help me regain access to my account. Can i get some assistance on this matter or not?
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Le_P69_
(@Le_P69_) reported
@UbisoftSupport Hello, I have lost access to my Ubisoft account, and the only way I can connect is through my linked Steam account. No one seems to take my problem seriously or address my request, even though I have access to my linked account and the game key. Could youhelp me?
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official.J
(@noluv4u__) reported
@UbisoftSupport Ubisoft are you guys taking the rainbow six downfall seriously? Your AI voice detection tool has put tens of thousands of competitive players on the bench, the people that keep the game alive? is this getting removed? or at least fixed? this is one of your biggest issues.
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Quartzy
(@Frexs06) reported
@Rainbow6Mobile Hello I play the game since 2 years and its been 1 week since I cant launch the game and I got error 13 I tried contacting Ubisoft support I uninstalled the game reinstall it nothing works what should I do
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𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™
(@SomeSillyGoosy) reported
@Hawk_Hothan @sammypls_ @BFBulletin The problem in that case is not performance issues but the overall lack in polish mainly in npc animations and ai being worse than in Ubisoft games so yeah.
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jai
(@jai_fotografia) reported
@Nasir__GXL @Sir_radington @djodjeee_ Vastly is a massive overstatement brodie, icl. I'm not saying there's zeerooo effort, but the cost to result ratio is indicative of a serious problem. Either it's an effort issue (I,e "the first game sold well so we can just do that again" like ubisoft) or a lack of vision. Both
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Topher Morris
(@Goldnfoxx) reported
*sigh. Finally getting into Mafia: The Definitive Edition, and...I'm gonna need a collectibles checklist again, aren't I. Hanger 13 does good work, but they have Ubisoft's attention to glitch fixes (i.e., none). I love older games, but there's no law against IN GAME-trackers, guys. Even Ubi figured that one out pretty quickly.
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Terry Jacob
(@TrojanH34169263) reported
supergiant ****** up like ubisoft in 2014. that's crazy. hope they fix that shi #Hades2
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Dezachu
(@Dezachu) reported
Why EA specifically? (This is all opinion, so take this with a pinch of salt) EA's catalogue of games is looking a bit tired now. The same annual sports releases, The Sims expansions, Battlefield being in a weird place after 2042... And a lot of microtransactions. None of their games have massively innovated in a long time, and much like Ubisoft, their attempts at live service games just aren't really working (except for Apex, and even that has lost hundreds of thousands of players over the last 18 months). This makes sense - it's easier to focus on sequels over creating new IP as a public company. Not to say they can't make new IP (they've tried), but it's much easier as a private company. Their stock price isn't much different to what it was 5 years ago so now's a good time to think about going private.
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Rembu
(@Rembu_) reported
@UbisoftSupport I need help recovering my ubisoft account that was recently hacked. and I am unable to contact support through the email because despite me uploading pictures as evidence. I am also unable to login to the account since the email and password has been changed.
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Vibxr
(@Vibxr_Dante) reported
@SenValeTV Nah, im sorry but we need to #killsiege if the game truly dies, then something better has to fill its place. That or ubisoft will actually fix the game (doubtful). Ubisoft is on its last legs, there is no reason for them to continue fixing a dying game
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Temperance
(@chromalescence) reported
@saigerou i didnt see this comment until now absolutely i think it's a genuinely good game and not just good for ubisoft or the franchise i think the issue is people were disappointed by WD1 and WD Legion sucked *** so
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DonStylo
(@DonathanStyles) reported
After the AI purge of the western gaming industry, the studio that survived this purge is likely to gain a certain monopoly and this will be a huge problem on itself. At least lets hope the sole survivor is not Ubisoft.