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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 64% Sign in (64%)
  • 16% Online Play (16%)
  • 10% Glitches (10%)
  • 5% Matchmaking (5%)
  • 3% Game Crash (3%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Maubeuge Glitches 7 days ago
Mexico City Sign in 7 days ago
Cehegín Online Play 11 days ago
Weimar Sign in 12 days ago
Pessac Online Play 12 days ago
Escalquens Glitches 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ralphwiggumjr
    Ralph Wiggum: Registered Democrat (@ralphwiggumjr) reported

    @Rec_A_Dork Nobody is siding with corpos you narcissistic autist. We reveled in the flames of Ubisoft. You're quite literally just butthurt that a group of weirdo losers that you identify with, got **********. If ANY of these people are even 10% as good at the job they lost, as you're trying to convince people they are, then they should have no problem and be highly valuable to a company that will care about them. But that's not the case...is it.....they're actually the remnants of the greedy corpos creating job positions that aren't even needed, so they can check a bunch of social boxes. The story isn't: the greedy corpos are evil, the story is the greedy corpos are evil, and all these people ******* SUCK and it's a good thing they hopefully won't get their mits on a video game for at least a short amount of time

  • AnxsighetyX
    Anxsighety (@AnxsighetyX) reported

    @JezCorden @klobrille Believe this is a Ubisoft issue not a Microsoft one.

  • Pouet2
    Pouët (@Pouet2) reported

    @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

  • YakkStack
    Sheldon Yakiwchuk (@YakkStack) reported

    @LivinTheFringe I post there daily. Full Haver Uplay episodes. Having some issues with them limiting my distribution, but not fact checking.

  • LumenHD
    Lumen Heijdendael (@LumenHD) reported

    @SynthPotato The biggest issue is the lack of mocapped cutscenes and production quality. Dialogue and characters are poorly written as well. It’s especially inexcusable with how big Ubisoft is

  • betty_egg
    Betty Egg (@betty_egg) reported

    @PolishTamales You said it went down from 88k to 3k when you can see in the screenshot you shared it's double that - the 24 hour peak caps at about 6k, and shoots up to 40k at the start of a new season. Having a 24 hour peak puts you in the top 2%-3% of all games on Steam. The problem with Marathon is it cost 250 million (allegedly) and it's probably only made around 50-60 million back, 4 months later. Also this problem isn't exclusive to Marathon - Marathon is simply the chosen scapegoat. This is happening to AAA games across the board. They're over budgeted and underperforming. In the grand scheme of things, Marathon's player retention would be fairly decent if it cost about half as much to make - but again this is not a "Marathon" problem, it's a AAA problem abroad. I'm not trying to be snarky but the only reason I bring this up is because I see people making all these posts, and they seem genuinely confused? The reason Sony is still supporting Marathon is because there is a slight chance for a game like this to pick up steam, because yes in fact - player retention puts it in the top 2%-3% games on Steam. Games like Warframe and Siege took YEARS to get to where they are today, and they debuted with numbers far worse than Marathon (even when taking into account Siege had it's own Ubisoft servers on top of Steam).. THIS is why they continue to support it. They'll probably give a year before they decide to pull the plug, and again the only reason I mention this is because 90% of my feed seems to be confused about what all these numbers mean, and firstly, if you think only 3k people are playing Marathon - when in reality it's twice that many - that would be confusing, on top of the fact if you didn't know where that puts it in contrast with the rest of games on Steam, you're not gonna understand why Sony continues to support it. People keep trying to compare these games to games like Arc Raiders, or Apex Legends - games like that are well within the top 0.5% of ALL games on Steam, globally. Not everything is an overnight hit, in fact most live service games fall flat on their face... Whereas Marathon has SOME retention. That's why.

  • Alex_the_ru
    Alex (@Alex_the_ru) reported

    @UbisoftSupport Problems with orichalcum. Missions do not appear with him, and the merchant has a timer of 00:00:00. The Internet is available, the account is connected, the Ubisoft overlay is working, the Helix store is working. But the problem persists in Steam natively, and even in GFN

  • SinisterOyster1
    Clifford Lim (@SinisterOyster1) reported

    @RohanKarMooN Been having a hard time with Ubisoft connect due to "failed login attempts" and "unable to activate a game" just because I tried changing my proton version 3x and now I have to wait 24hrs. Shts, crazy I just wanna download FC6 crack if not for achievements lol.

  • Trollaria
    Trollaria (@Trollaria) reported

    @TheGameVerse Now they should fix the greed/problem that uplay units and discount codes should not expire. Thats a reason why i dont buy black flag 2. They can have 80% of the price or nothing. Its their choice. I dont like to spend on greedy company’s.

  • Telepathic_hman
    Prophet of providing providence (@Telepathic_hman) reported

    The cutscenes need to be locked 60fps, film grain and chromatic aberration disabled and then you got an INCREDIBLE beautiful game then, Ubisoft and EA have fixed these issues or had them on toggles at launches even

  • KuamrAbhishekJH
    Abhishek Kumar (@KuamrAbhishekJH) reported

    @UbisoftSupport I am facing problem regarding Ubisoft connect service unavailable every two to three days and some time long interval which forces me to change my password. Kindly help me by assisting me on it to trouble shoot this problem.

  • HappyKuroKitty
    Happy Kuro Kitty is on BlueSky! (@HappyKuroKitty) reported

    My issue with this is how unilaterally they are making this decision that affects the company's which actually MAKE the games. Like if Guerilla or Ubisoft wanted discs for their next titles, they should have that choice. It's THEIR game, after all.

  • Pouet2
    Pouët (@Pouet2) reported

    @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

  • RevenantRemnant
    Revenant (@RevenantRemnant) reported

    @Zombies___115 He's definitely another consumer that will ignore wokeness as long as he likes the game a lot, in other words, he's not s real noticer and it says a lot about him that despite the many issues in Black Flag Resynced, he still recommends it, when it's just more slop from Ubisoft.

  • MR3Dev
    MR3D-Dev (@MR3Dev) reported

    @TheTrueSealYT There is definitely a problem but I dont see current Ubisoft fixing it

  • vegetto71
    Vegetto71 (@vegetto71) reported

    @iyasele_o I have mine the same way and it doesn't give issues at all bruh, do you have the extension enabled and ubisoft connect to auto launch with windows?

  • yagamijubei28
    JUBEI YAGAMI ジュベイ ヤガミ(STAR WILF) (@yagamijubei28) reported

    @Nothing60697779 the issue here is that Ubisoft was caught lying that the person was a real samurai, not that Assassin's Creed is historically accurate.

  • TenzoWasKilled
    Jintenzo (@TenzoWasKilled) reported

    @AshenOne_VI I played some ubisoft games on playstation that were owned by someone else on the console, I have the games on PC now. Free game glitch or something.

  • MichaelCuzzort
    MikeyDfromTN (@MichaelCuzzort) reported

    @Ubisoft Love it FOR 5 mins at a time in between crashes! And don’t send support it crashes on steam too and I have tried EVERYTHING to fix it. I can play ARC raiders for 8 hours strait leaving it running go to work come back and still running. From a small studio! Can’t run yours hmmmmm

  • Somethingscary6
    Something Something (@Somethingscary6) reported

    @SynthPotato They don't need to get rid of the 2096 plotline, they need to get rid of the Animus Hub. It's clear that Ubisoft's plan is to ripoff CoD HQ and have all of their games linked by a single live service app with Invictus as their Warzone equivalent to tie it all together.

  • l_pachl
    pacman (@l_pachl) reported

    @Ubisoft When is the hdr getting fixed ? It's way to dark,it's the only game where even turning max luminance and exposure up doesn't help and completely ruins the graphics. Hoping for a fix so I can enjoy playing. Im just waiting for the game to get some patches and fixes before playing

  • Dude_Largepants
    Chris (@Dude_Largepants) reported

    Maybe it was a post outage dickup, but late last night a lot of my Ubisoft games were showing up as Play Anywhere titles. They're not showing up on the app but they were on my Xbox and Ally X.

  • HighNGamingNews
    Dr. Masyer Tech (@HighNGamingNews) reported

    @werewookiee @PaulsGamingLive @klobrille Ubisoft issue but go on

  • Mobbie1996
    mobbie (@Mobbie1996) reported

    @GinRombayRumba @ChesronKocsis @digitalfoundry Also, forgetting Ubisoft no longer sells keys globally but login redeems and even then that's barely a thing

  • Afyyy12
    Afyyy (@Afyyy12) reported

    @UbisoftSupport I don't have the download button there , can you fix that for me? ubisoft Support

  • Zizoplays1
    zizo (@Zizoplays1) reported

    Im kinda afraid of the semi-open world thing, not because it would be a slog or it will be a ubisoft style thing But because the RE engine isn't really one that handles open environments well without struggling, RE9 did have a number of performance issues in its second half

  • TheCartelDel
    Del (@TheCartelDel) reported

    This game got cancelled around 2010, and the pitch looks fire. The problem is that this was also when Ubisoft became notorious for showing polished, pre-rendered videos that looked great, only for the final game to feel nothing like them. Many doubt they could have pulled it off

  • GraffTheChrono
    Graff (@GraffTheChrono) reported

    @jexworld_ They don't exactly get to decide what to focus on when their parent company is telling them what to do and funding all their projects. It sounds like you have an issue with Ubisoft not BMG.

  • realGorillaTape
    publius (@realGorillaTape) reported

    @trichotome Snake never should’ve been put in r6 siege. He’s completely busted. Also, how about @Ubisoft @Rainbow6Game fixes the ******* cheater problem before anything else

  • iam_me31244
    iam me (@iam_me31244) reported

    @Futdonk The ai is totally broken. I think both Ubisoft and EA share each others AI as I have never seen anything so rediculous. You have never seen a game of football played as it plays in fifa.