Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Grenoble	Online Play	4 hours ago
Orléans	Online Play	3 days ago
Orléans	Sign in	4 days ago
Chatham	Sign in	5 days ago
Paris	Matchmaking	6 days ago
Metz	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DeeYee🎮 (@DeeYeePlays) reported 4 minutes ago

  @Assassins_UK But you do need to login to Ubisoft for the game to work still right?

• 
  𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported 7 minutes ago

  @t1nyb0dy @Dexerto This in particular was in response to Ubisoft killing off a particular bit of legislation behind the scenes with a bribe. But I mean there's major problems going on over there in relation to anti-migrant responses to the murder in northern Ireland.

• 
  Satnav -the unbroken (@TektheSatNav) reported 8 minutes ago

  @PaulTassi I said to some friends “if *** 3 doesn’t go under due to Ubisoft money issues, it’ll straight up be destiny numbers from its prime! Coz all the destiny players will flock to it! Us included!!”

• 
  Hedge (@LoiraSEMEN) reported 12 minutes ago

  FIX MY FPS @TOMCLANCY @ubisoft @Rainbow6Game

• 
  ragegun (@_ragegun) reported 14 minutes ago

  @lmkifiwin All in service of Ubisoft, which is already hemorrhaging money and likely won't be around that much longer anyway.

• 
  Kenosiar (@Kenosiar) reported 16 minutes ago

  @polishedsteeltb @Dexerto Yeah, because Ubisoft and EA are small indie studios that will go bankrupt if they keep a games playable after shutting down their servers. In any case, if small indie studios cannot do that, then they should keep away from the live service model.

• 
  LazyGamer (@LazyTechGamer) reported 17 minutes ago

  @Bilboswaggends4 To be fair other publishers do it as well including Ubisoft and EA so that’s not the problem. Like I said for awhile now they should have had option to pay for GP for year as cheaper price then monthly cost like everyone else. It mean they will have a much more users long term

• 
  Sergio 🇺🇸 🇲🇽 (@Spec_tre1) reported 17 minutes ago

  @8o_pt @TheDivMobile The game still has a few bugs and issues, pretty difficult to play when you can’t even use your Ubisoft Connect account to login lol.

• 
  Timmy Trooner (@lgbtarefreaks) reported 19 minutes ago

  @TheCrewGame as always with ubisoft it's players, not sales. Myriads of people try games with their ****** subscription service and never play them again after.

• 
  Beeerzi (@Orkanos) reported 21 minutes ago

  @r4f4sk8 @TheDivisionGame Fair. Could you please check if you both have the Ubisoft Connect in-game overlay setting enabled (and then exit and re-log into Ubi Connect). That error seems to be similar to the overlay error.

• 
  RoboticsDave (@DavidLo05086582) reported 21 minutes ago

  @Sora_1303 @jondelarroz Alexios. That one of the reasons people preferred kassandra. She was actually only supposed to be the main lead but Ubisoft thought people would have an issue with just her. This was way before they started pushing females in a lot of games

• 
  Danuki the Tanuki たぬき Vtuber Vチューバー (@DanukiTheTanuki) reported 23 minutes ago

  @Pirat_Nation The EU commission is corrupted. Was expected for them to take bribes and arrangements with the CEOs. It's why companies like Ubisoft must crash down economically, it's how you strike them down

• 
  Air_Rick_Charm_Ella (@irRickCharmElla) reported 24 minutes ago

  @heelvsbabyface @Ashikenshinyu What makes this especially funny is that everybody told them it wasn't going to "resonate", they had a full 6 years or whatever, to fix it, and they still got caught with their pants down. Ubisoft deserves everything that's happening to them. They earned it.

• 
  👀 (@IYDKMIGTHTKY86) reported 24 minutes ago

  @GoonItForward @eurogamer No it's not, Uplay is Ubisoft connect, Ubisoft + is the subscription service. It's always fun to me how the loudest people are also the most ignorant of what they are talking about.

• 
  ZograTTV (@zogratwitch) reported 27 minutes ago

  That does not make Xbox disappear. And layoff ? Sony already do that with some studio closure, Ubisoft too. That is not new in the industry. "console business models" are for the cost of the next gen that can be high because of DRAM supply problems that can raise the price significantly so they need to be smarter to make the console cheaper as possible. Sony is gonna face that too but just does not communicate about that yet.

• 
  Benni. (@xBenni21) reported 28 minutes ago

  @igameorsm @UbisoftSupport @Ubisoft Still the Problem?

• 
  GameBoost (@GameBoostCom) reported 29 minutes ago

  New Far Cry and Ghost Recon games could be in serious trouble. - According to a report cited by TheGamer, both Ubisoft's next Ghost Recon game and Far Cry 7 are facing serious development issues. - Ubisoft's new Ghost Recon project has reportedly missed several internal milestones - Developers are said to be "bracing for impact" as management changes and restructuring efforts take place - Far Cry 7's development has allegedly been described as "abysmal" by Insider Gaming's Tom Henderson - Unrealistic deadlines and production difficulties are reportedly affecting both projects - The problems come during a period of broader turmoil at Ubisoft, which has been undergoing layoffs, studio closures, and company-wide restructuring - Despite the setbacks, neither game has been canceled, and development is continuing

• 
  𝐉𝐀𝐋𝐈𝟐𝟎𝟎𝟔® (@jali_06) reported 32 minutes ago

  @Maverick__CW Any Ubisoft game I find has unresolved problems, I stop playing and delete. Even their new game, The Division Resurgence, suffers from problems that haven't been fixed despite updates, and I'm starting to get fed up with it.

• 
  Just Harry (@hahayeahmate) reported 37 minutes ago

  Ranked 3.0 matchmaking is genuinely awful. It should not be the case you have 1 decent win and then the next 3 you are unfairly matched against people who clearly should have been placed much much higher than they are! Same bs from 2.0 repackaged, fix up! @Ubisoft @Rainbow6Game

• 
  kfog (@kfog_official) reported 38 minutes ago

  @Ubisoft_UK so why on earth does it keep saying you had trouble with my request when I try to log in to Ubisoft connect???

• 
  SolidWyte731 (@Bwizzle5150) reported 39 minutes ago

  @UrBoyTroy95 @XBOXGamePass Except the part where PLAYSTATION PLUS is completely GODDAMN TRASH!!!! Even Ubisoft sub service is better and that’s AWFUL

• 
  Warden-Commander (@KurouPS4) reported 41 minutes ago

  @Albert_Bello1 @Pirat_Nation @Ubisoft This is the logic that got publishers to dive into the live service market in the first place. As far back as 2007.

• 
  eA asuno (@asunoaim) reported 44 minutes ago

  @shikaiFPS @KallMeKiko I think xdefiant is tough to use for a proper comparison. The game was extremely ambitious being built on an MMORPG engine with, yes, lots of potential but also lots of starting issues. It was also backed by Ubisoft until they realized the fixed will take too long and they will not make money in the long run hence they dropped funding. I am 100% certain the game would have been able to have a great playerbase if Mark Rubin were given more time on it. It had massive issues, all fixeable and a dedicated dev team.

• 
  Qoel (@qoe999) reported 48 minutes ago

  @kabrutusdeid I have ultimate and wouldn't mind a three month wait period before new games are added to game pass. They could also trim the fat. No need for EA games or Ubisoft games as part of the service and ten billion metric tons of indie slop that I doubt anyone plays.

• 
  Kooks12 🎮 (@Kooks12onX) reported 49 minutes ago

  @Pirat_Nation No amount of updates will fix this game Ubisoft. You can stop trying pulling off a Cyberpunk or No Man's Sky now. The game was DOA.

• 
  TAK (@Tak225Th) reported 50 minutes ago

  @M4Ximizando nope I would unsubscribe and buy select games I want say one games is the only reason I sub to the service I would rather they removed EA access and Ubisoft plus and Fortnite crew

• 
  SimoQB🇮🇹 (@SimoQB_) reported 52 minutes ago

  @Jaden_Nakahara GKC are not bad, the problem are the 3rd party devs that choose those. Like a normal switch 2 cart can go up to 64 gb, and there are games that are bigger than that (FFVII). In that case gkc are ok imo, but then there are devs like ubisoft who uses them just cuz of money.

• 
  @chacachaca13 (@CB47192501) reported 52 minutes ago

  @black_stone73 Looks fun. I wish Ubisoft/Massive would spend more time on PVP and inplementing changes that also effect PVE like confusion when shields are broken. So much fun. Although PVP is a tiny fraction of the player base, more needs to be done. Hahahaaaaa

• 
  𝐾𝑒𝑚𝑎𝑡𝑠𝑢𝑡𝑠𝑢𝑗𝑖 𝑅𝑦𝑜𝑛𝑛𝑜𝑠𝑢𝑘𝑒🥢 (@SkiLedZGamES) reported 56 minutes ago

  @assassinscreed Ubisoft domain mode is unbalanced fix this, it's impossible to advance this mode. I'm level 80 in domain 5 recommended level 70, I have 10 level above and I can't do anything against the boss, take this trophy or nerf this mode most people won't be able to finish this 💀

• 
  Oliver Darko (@oliver_drk) reported 59 minutes ago

  In the last 12 months Ubisoft, Embracer, Xbox, PlayStation and TakeTwo all laid off employees. That's bad enough, although it doesn't mean PlayStation or TakeTwo face the same existential problems as Ubisoft, Embracer or Xbox (which is now a 3 cents per dollar company).