Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 09: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 05:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Karlsruhe |
Sign in | |
| Berlin |
Sign in | |
 Franco da Rocha |
Sign in | |
| Lages |
Sign in | |
 Weymouth |
Online Play | |
| Vitória |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Nejc ☢️
(@Nejc__) reported
@Geekdom13 Just link account and open Ubisoft and download it there. Problem solved.
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史贵文
(@seequiven1008) reported
@growtopiagame Fix your ******* Gaia and ut idiot ubisoft team
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Jack
(@QuickJAB_R6) reported
I've now had siege crash 7 or 8 times in ranked games and give me 'Failed to reconnect' no matter what i try to get back in. Please sort this out it's ruining not just mine but other peoples ELO that I stack with @Ubisoft @UbisoftSupport
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Martin
(@TheLegendOfMart) reported
Anyone getting Online Service Error with Ubisoft? It's saying all my saves are corrupted in AC Valhalla and I'm scared of closing the game down and losing 20+ hours of progress.
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Sinclair
(@XSinclair) reported
@Ubisoft When is the clues and riddles glitch going to be fixed. It's been weeks of being unable to progress
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Growtopia Official
(@growtopiagamees) reported
@growtopiagame Stop asking Ubisoft to fix stuff for you just quit GROWTOPIA
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Hopi_Coyote
(@Hopi_Coyote) reported
@UbisoftSupport having an issue with Family Feud connecting my ubisoft acct getting the message were sorry you can't link your ubisoft account to this account. Reassociate it with the account you originally linked to.
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MackyMacky
(@MackyMa11722781) reported
@growtopiagame Ut and gaia pls fix thanks ubisoft
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Hypnos Bro
(@HypnosBro) reported
@R6RedHyperion @NattyLightning "UBISOFT FINALLY FIXES THE DDOSSING ISSUE"
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Joshua Atusparia
(@AtuspariaJoshua) reported
@ShikaiOs @FabianHallsten Since it's so easy to fix these bugs then you be the developer on Ubisoft. Just bc u don't play the game anymore doesn't mean that the game is garbage. We all know that the game has problems but at the end of the day the game is still making the money.
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AI Slamz💯🚀Slamz DF👀❓
(@tjaiello20) reported
@Ubisoft could you fix the bug where you freeze in place after trying to pledge to lincolnscire im just trying to finish the game
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Jae-Hyun (Benny)
(@BennyHyun) reported
I’m a very patient person but these glitches I’m considering getting a refund if nothing is done about the glitch. I love AC but Valhalla has just caused me too much stress due to the complications. @UbisoftSupport @Ubisoft
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butt
(@Buttletts) reported
@Rainbow6Game @Ubisoft please i keep disconnecting out of every game in the first round of either unranked or casual and it's really annoying. How is it that i've been having this problem for 2-3 years yet you still do nothing about it?
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Kawa Ueno (Vtuber)
(@KawaUeno) reported
Tried to play UNO today on steam talked with Ubisoft support for 1 hour until I finally solved my problem lol
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kaiserwetter
(@kaiserwetter) reported
@watchdogsgame @chevron8669 Check Ubisoft forum, still not working for some yet patch took a month while game unplayable. Money grab from those who preordered. Game was half price by the time any patch started addressing the problem. Grow a spine, refund us all because some were, others not
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David
(@MarignaleD) reported
@Memento_Gallery @DarbyMcDevitt Can ubisoft fix their Yule festival because it's a buggy mess that we can't even complete
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Kean McBayne
(@genusalpha) reported
@AskPlayStation Ubisoft - Immortals: Fenyx Rising (PS5) days of progress lost😢current save data was overwritten with old save data due to cloud sync issue. Can it be restored?
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colesdav
(@colesdav) reported
@UbisoftSupport I've been in contact with your support again. Please note this issue is widely reported on Ubisoft Form by many other people. Those Samsung codes are being redeemed within the redemption period. People receive email saying code redeemed ok. No game in library. It's not just me.
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Farhan Pitra
(@PitraFarhan) reported
@growtopiagame Buying Ultra Winter Robe 8 each Need tons Dm ig @Paintfk.gt Pls Ubisoft Fix Ut and Gaia Please
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Supreme Chancellor Neeks
(@ChancellorNeeks) reported
2. @Ubisoft every time I speak to Ubba and when it's done he just stands there waiting for me to speak to him again, and there's no quest marker for the questline. I can still start the Linden questline and a marker for it appears. Please fix the sons of Ragnar glitch Ubisoft
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Kory Jenkins
(@kmaxj430) reported
@Ubisoft fix ur ******* game
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nnoah
(@nnoahishere) reported
@Ubisoft and I are beefing again, fix #AssassinsCreedValhalla already, the damn cloak, take it off ********
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Red
(@YaBoiRedwolf) reported
@TheFixingFixet @Ubisoft fix yourself then, retard
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Gabriel🔎Bogart
(@gabriel_bogart) reported
And now my quiver is ******. Who ******** is in charge @Ubisoft ??? Fix this game or give me back my 80 ******* bucks.
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ReflexPsych0420
(@Robert75026258) reported
@Ubisoft fix your game, we just got lagged out then got banned because of your shitty servers.
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sam wooldridge
(@samspeed12) reported
@UbisoftSupport @Ubisoft @assassinscreed so when's the update to fix all the bugs on main missions or shall I just forget my first game play through and start over and make sure to save every 5 mins so I can back track on the bugs? Disappointing!
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Satan is less problematic
(@BeccaBeckBec) reported
Honestly I think Ubisoft took a leave of absence and never bothered to fix the Yule festival. I'm still stuck at The Case of the Missing Ale mission.
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Jack The Red
(@Portegies1998) reported
Just tried playing AC: Valhalla. After around 20 minutes of simply trying to fast travel I gave up. Fix your **** @Ubisoft
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TheFixingFixet
(@TheFixingFixet) reported
@YaBoiRedwolf @Ubisoft red they cant fix me if they tried
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Mikey
(@Mikey17965187) reported
@UbisoftSupport @Ubisoft @assassinscreed can someone help me with the constant game crash? AC origins, every cutscene it crashes