Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/04/2025 02:40

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (77%)

    Sign in (77%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilEmbu Sign in
FranceParis Sign in
United StatesPhoenix Sign in
United KingdomDronfield Sign in
United StatesAustin Sign in
United StatesDuluth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Nmricks14 Prince Brian✝️ #DRM (@Nmricks14) reported

    @SynthPotato @69guacamole69 @AdamBadowski I didn’t think I’d like it at first, because I wasn’t a big fan of origins and skipped odyssey but I’ve loved it so far bedsides typical Ubisoft problems. Thanks :)

  • robotboyrobbie Robbie (@robotboyrobbie) reported

    @UbisoftSupport @LBalibby I’ve had the same problem. Been charged 4 times for Ubisoft+ for $60.00 and my subscription is still suspended. I’ve tweeted at you guys, sent several private messages. Can I get some help???

  • InfamousLiberal InfamousLiberalGamer 🐲🎮 (@InfamousLiberal) reported

    @vogetobolton84 Ubisoft would be good. But MS needs to also look to maintain these XGP relationships and not allow all of their early work go to waste. Do not let Sony or other competitors come in from behind and take away from your service. That means don’t get complacent and always be looking

  • Nochlosa Nochlosa Lalosa (@Nochlosa) reported

    @Ubisoft can you guys *not* tie game content in Scott Pilgrim to a ******* ubisoft account? I couldn't even sign in last night and that kinda ****** up playing it last night with friends since we couldn't even select Knives at all.

  • BishBlyat Honest Bish (@BishBlyat) reported

    Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake

  • tommy96allan Thanos (@tommy96allan) reported

    @Jorraptor I’ve currently got the glitch in my game on Assassin Creed Valhalla where, no more fabric is spawning and it’s stopping me from getting 100%, as I need to offer it to the Dobby Altar. 😓🙄😞🤬 Are you aware of it? Ubisoft are doing nothing about it...

  • RizapezzSS Rizapezz (@RizapezzSS) reported

    @riotgames Instead of realising egirl skin, can you (PLEASE) stop subbing to some weird onlyfans and FIX THE GAME. You are 11 years old with 2o0 yEaRs Of ExPeRiEnCeS and still can't fix a launcher (even ubisoft has a cleaner launcher)

  • KorraSatsuki Korra 🧢🥋👘☯🌈🏂 (@KorraSatsuki) reported

    @ricky_neace @CyberpunkGame @Ubisoft The issue is just that, they can’t truly build Cyberpunk up because they didn’t give it a strong foundation, which is why “IMO” they publicly address all the bugs but NOT the missing content. Those promises where NEVER in the game, a straight lie to sell the game.

  • nacho727626241 Nacho (@nacho727626241) reported

    @UbisoftSupport Xbox one, Europe,. Spain. More than 20 days already The Crew (1) I'm not able to connect and play. I created a ticket in Ubisoft Support, still no answer. It is the only game I have connection problems.

  • DarkstarDarin Darin Rosu (@DarkstarDarin) reported

    Dear @Ubisoft, Thanks for the patch fixin' the Knives & Online issue, now could you PLEASE FIX THE ONLINE ISSUES?!? -A fan #ScottPilgrimvstheWorldTheGame

  • craftyninja CraftyNinja (@craftyninja) reported

    @gabsmashh I usually do, but this weekends gaming sesh was justified..... Ubisoft finally fixed a bug that had effectively broken Assassin’s Creed Valhalla for me.

  • hamlingj Ham (@hamlingj) reported

    @linuswilson I’m legitimately 100+ hours in, and I have a story glitch I can’t get past. All I can do is sit and wait for another @Ubisoft patch, and the date is TBD

  • piratesyar Eric Frederiksen (@piratesyar) reported

    @Futterish I'm so over gamers treating Steam like it's a public service and not a storefront, and like Epic is some kind of villain for providing the first actual competition for Valve in light of Microsoft, EA, and Ubisoft's failures to do so.

  • Static_Shxck Pat Bateman (@Static_Shxck) reported

    @tuinter_iorek21 @ZaRc_Raider @JeremyPenter Problem woth ubisoft isnt that they make bad games. Its that they make the same games that people are tired of

  • Jameson84125422 Jameson (@Jameson84125422) reported

    @exponential2020 I would rather ubisoft stay independent they r a studio that is self sufficient. Usually the acquisitions that I like to see happen r studios in financial trouble and it's a bailout.

  • Resignedbc18 Resignedbc18 (@Resignedbc18) reported

    @PlayStation Tell ubisoft to tell the devs to fix the network issues and crashs please

  • HyperBoy3192 Cade Lemoine (@HyperBoy3192) reported

    @assassinscreed @Ubisoft @discord Ffs y’all need to fix tove, I can’t interact with her when she takes over the tattoo shop after svend’s passing. Fr y’all disappoint me! 😡😡😡😡😡

  • catb0mb catherine (@catb0mb) reported

    @DredgenJericho @Ubisoft Or just people crying about different games instead of talking about how broken scott is rn online

  • callum08117865 callum (@callum08117865) reported

    @Ubisoft @bryanleeomalley @anamanaguchi Fix online with randoms

  • FoxyAreku Areku (@FoxyAreku) reported

    @Ubisoft Fix the game's online issues before advertising it because right now it's unplayable 90% of the time.

  • linuswilson Linus Wilson (@linuswilson) reported

    @hamlingj @Ubisoft I have had problems with quick saves. I only use manual saves now.

  • Velaraeda 🔪 Talon in LoR when? (@Velaraeda) reported

    i have to contact ubisoft support tomorrow cause i dont remember my login credentials and didnt save the details on the external >:c i wanna play assassins creed againnnnn,,, maybe ac3 wont freeze my pc this time? (gonna get a guide for the extra ac1 stuff tho cause its a PAIN)

  • TP23Productions TP23 Productions (@TP23Productions) reported

    Must have spent nearly 50k on clothes in #WatchDogsLegion & not got past 28% of the achievement, spent 30k in one go. Please fix it @Ubisoft @watchdogsgame

  • MovieHoppers Movie Hoppers (@MovieHoppers) reported

    **** you @Ubisoft fix the online for Scott Pilgrim @Aiyanna3000 and I have played the first level about 10 times and haven't finished it yet because of crashes and desync.

  • Tomchuu Tomchuu (@Tomchuu) reported

    @Ubisoft Hope they fix all the problems with this game. On PS4 Pro audio is not there when punching enemies and other sfx audio is missing. Also enemies bug behind screen and only way to continue is restart the game and start over. Fix those issues.

  • The_OtherBarry Matthew Cockburn (@The_OtherBarry) reported

    @Ubisoft @LucasfilmGames Just a heads up, patch 2.1 on AC Valhalla didn't fix the fishing bugs

  • DiingleChalk SkippyDingleChalk (@DiingleChalk) reported

    @CoconutBrah @BikiniBodhi I have a great Idea how about Ubisoft works on this problem and not with removing Zofia's Withstand

  • slimbl4ck slimbl4ck (@slimbl4ck) reported

    @assassinscreed Fix ur ******* game so I can progress it’s been 3 patch updates and I’m still on a progression glitch this is some Ubisoft **** only y’all *******

  • Kelilah2142 Kel (@Kelilah2142) reported

    They want this gone but Zping is literally a problem twice worse than withstand ever will be. People really don’t realize how incredibly situational withstand is and it shows. Everyone is jumping to a terrible conclusion that Ubisoft will probably change anyway.

  • exponential2020 Methodicalmadness #IndyHatGang (@exponential2020) reported

    @GJ_Doggy A few people have said the same thing. I hope that is not the case. One thing for sure though, if we move to a streaming future, ubisoft isn't going to be big enough as a independent service and they'll need to form partnerships - hopefully they can form a deal with all of them