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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 14% Online Play (14%)
  • 10% Glitches (10%)
  • 3% Matchmaking (3%)
  • 3% Game Crash (3%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Berlin Sign in 3 days ago
Brussels Glitches 9 days ago
Grenoble Online Play 10 days ago
Orléans Online Play 13 days ago
Orléans Sign in 13 days ago
Chatham Sign in 14 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Kooks12onX
    Kooks12 🎮 (@Kooks12onX) reported

    @Pirat_Nation No amount of updates will fix this game Ubisoft. You can stop trying pulling off a Cyberpunk or No Man's Sky now. The game was DOA.

  • Dat_Jebus
    Jebus (@Dat_Jebus) reported

    @LegacyKillaHD Its pretty funny, Ubisoft probably felt forced to take this course of action to protect its dwindling income. Problem is, people knowing about it is going to hurt them a looooot more.

  • TaigasRevenge
    Angel With The Scabbed Wings (@TaigasRevenge) reported

    @Overstreet_04 @YackThaJawn @Poxonlox Somebody from the inside was selling the siege code to cheaters to be one step ahead of the anti cheat so they were slowly cleaning house not sure if they ever found the true culprit, Also customer service level members in the ubisoft departments were caught selling and stealing

  • im_jr141204
    Jacob Jr 🇨🇮🇺🇲 (@im_jr141204) reported

    @IGN Rare Ubisoft W: admitting the base game had issues and actually fixing them

  • bluesheep100
    Bluesheep (@bluesheep100) reported

    @weirdphil @Pirat_Nation Basically, Ubisoft and epic are mad that Valve's price parity enforcement prevents them from using pricing to coerce gamers to use other storefronts that provide a worse service. Reminder that the Epic store launched without a ******* cart.

  • qoe999
    Qoel (@qoe999) reported

    @kabrutusdeid I have ultimate and wouldn't mind a three month wait period before new games are added to game pass. They could also trim the fat. No need for EA games or Ubisoft games as part of the service and ten billion metric tons of indie slop that I doubt anyone plays.

  • Fearthecow93
    fearthecow (@Fearthecow93) reported

    @TheNCSmaster The issue is its what the average buyer wants. One of the heads at ubisoft said the reason they have these giant open world games is because its what people actually buy.

  • Daocdude
    The Rainbow Chipper (@Daocdude) reported

    @ther3n3gad3 @Asmongold @AveragePodcast1 It is a self-correcting problem - they can't afford to lose billions forever, look at how many studios Ubisoft has closed.

  • Tempest525
    Tempest (@Tempest525) reported

    @wccftech Why doesn't EA play, Ubisoft+, and other subscription services get talked about as much as gamepass? They put their games on the subscription service day one with all the dlc.

  • rawafps
    Rawa (@rawafps) reported

    @PandaFu17 I spoke out and they got me panda literally no ubisoft service work on my pc

  • kai_xbt
    Kai (@kai_xbt) reported

    Asmongold explains why the biggest game studios became too big to succeed "These big studios, Blizzard, Ubisoft, EA, Activision, they didn't become too big to fail. They became too big to succeed. They're so big they can't move, pivot, or be agile enough to respond to what players actually want." "Think about it, if Diablo had 600, 700 people working on it, how long does it take to get a consensus on anything? Seven layers of administration, console compatibility, red tape. They make a decision and it takes five years to ship. In five years the entire gaming landscape is completely different." "It's like turning a ship. In a small Viking longboat you could've easily turned away from the iceberg, but the Titanic can't turn that fast. That's the world we're in, and it's why you're seeing these small, sharp games like Vampire Survivors and Helldivers win while hundred million dollar live service games launch and nobody plays them."

  • SebAaltonen
    Sebastian Aaltonen (@SebAaltonen) reported

    @HJZ_artemi This is definitely a real problem. Game project budgets have exploded lately. When I was working at Ubisoft 10-20 years ago, every project was 2x more expensive than the previous. One failed project can bankrupt a smaller studio nowadays. There's definitely budget considerations and often budget wins the argument. We are all forced to adapt new more efficient methods, some of them AI based to keep up with the growing demand of visual fidelity and bigger and bigger world sizes. Using AI to do less important / repetitive work is one way of reducing costs.

  • CHARLESLOVESTV6
    Achilles, not really it is Charles, unfortunately (@CHARLESLOVESTV6) reported

    @TheRealZephryss Ah its ubisoft, but ok, not the same, though, if it was uncharted 5 hell yeah. Or tlou3, also I heard a rumour saying naughty dogs woke trash space game is delayed indefinitely trouble at the former top dog of playstation. Also no more pc releases of ps singleplayer games.

  • pipesandstrings
    pipesandstrings (@pipesandstrings) reported

    @SOCOMandChill @UbisoftSupport @Ubisoft Yeah I'm 3 tickets deep with them and no further forward in recovery of my account absolutely useless service for me personally 😭.

  • RuoLing_
    RuoLing_ 🌠 (@RuoLing_) reported

    APL/CNL is lagging far behind other regions, and now we’re seeing this kind of unethical and unacceptable behavior. Once again, I hope Ubisoft/BLAST will introduce rules to penalize scrim leaks.

  • AgentSIMMONS_AL
    A Good Shepherd (@AgentSIMMONS_AL) reported

    @Npweezy215 @oliver_drk Ubisoft Plus was on the service before they hiked the price. I think most gamers paying for GAME Pass would prefer having Call of Duty over a trial for sports.

  • jsevert105
    JS88 (@jsevert105) reported

    @TheDivisionGame Well as of now I can't literally do anything in game because the games not registering anything I do and have gotten the "Delta" sever crash 4 times since starting the game 15 mins ago just fyi. Im on PC thru Ubisoft launcher.

  • Geezaws2
    🇹🇹 Geezaws🗽 (@Geezaws2) reported

    Ubisoft has been wallowing for *years*, Embracer overextended, Xbox prioritized streaming revenue over box sales, playstation moved towards a multi billion dollar live service model betraying its 40 year single player history.

  • survivor966
    Survivor (@survivor966) reported

    @assassinscreed Fix download speeds on ubisoft connect

  • criticalhitsTV
    The Critical Thinker (@criticalhitsTV) reported

    @ThaBeefDev @Pirat_Nation Why would I or any consumer care about Ubisoft? So your concern is Ubisoft profit...not the consumer? The problem here is too many of you are ignorant about business. Ask yourself a simple question, "why not offer the lower price on steam as well on Uplay". One price across the board. That would benefit consumers wouldn't it?

  • Eldowzo1
    Hank Scorpio (@Eldowzo1) reported

    @KeemaMr Apple Arcade, EA play and Ubisoft + (which also gives DLC I am sure ) no one has problems with these services even though they give games day one in there respective services

  • iampowlly
    iampowlly (@iampowlly) reported

    I also called out the fall of Ubisoft, way before the crash! I am a gamer and have been for 50+ years now! So as the prophit says. "learn from your mistakes. Don't repeat them". I Apologize For Nothing!

  • Marsormr_
    Mars (@Marsormr_) reported

    @MarikoRawralton As a side note, ubisoft offering a cheaper product while having no sale at all on steam is exactly the kind of behavior that will cause a market crash. If you offer a deal on one platform, you should be offering something similar on other platforms and let consumers decide.

  • PepThird
    PepThird💀 (@PepThird) reported

    @PaulTassi Hate ubisoft all you want but they always maintain their live service games (except xdefiant that game is very odd indeed)

  • hahayeahmate
    Just Harry (@hahayeahmate) reported

    Ranked 3.0 matchmaking is genuinely awful. It should not be the case you have 1 decent win and then the next 3 you are unfairly matched against people who clearly should have been placed much much higher than they are! Same bs from 2.0 repackaged, fix up! @Ubisoft @Rainbow6Game

  • matthewspigner6
    ItzNuyxz (@matthewspigner6) reported

    @Ubisoft FIX ******* SIEGE TS IS CRAZY THIS MATCHMAKING IS *** AND THE ******* **** WHERE IM FACING ******* CHAMPS AND CHEATERS AS A PEAK GOLD 1 ON PC LIKE ******* KYS IF YOU AINT GONNA DO ANYTHING

  • SynthPotato
    Synth Potato🥔 (@SynthPotato) reported

    Just played Assassin’s Creed Shadows’ final update “Black Tides” questline Here’s my review of it and AC Shadows as a whole: I am honestly pleasantly surprised to say that I really enjoyed this, It finally gives AC Shadows a satisfying ending to its story and succeeds at tying this game together with the rest of the franchise. It doesn’t fix Shadows’ story but it is 100% something that should’ve always been there since launch as AC:S completely lacked a real ending, and I am so glad we actually got a great one. The barrier to entry for this is a bit high as you need to finish “A Critical Encounter” which is an OK quest but I was really upset “A puzzlement” is a requirement as that’s maybe the worst quest in the entire franchise, terribly written, terribly acted and requires you to wait a whole day between each part, in a game without a sleep system unless you grind hideout resources which I never did, so I had to leave the game running until a day passed. Back to Black Tides, There are more mocapped scenes and great acting in this new quest than there was in the entirety of Claws of Awaji. While not all scenes are mocapped and many still use that awful procedural generated animation, the important ones are motion captured and provided an overall strong narrative that closes out the Shadows story decently well. There is a proper use of music here as well and a real final boss fight, it really gives Shadows the final act it desperately needed. I still wish the rest of the game and its DLC was as consistent as this questline, but I guess thats something to hopefully be addressed in Hexe. Overall, AC Shadows was a mixed bag, it has some of the strongest gameplay in the franchise but maybe the single weakest story in the franchise, mainly due to how Claws failed to pay off Naoe’s arc. I really hope the massive improvements made in presentation, writing and acting in this free DLC is carried across an entire Ubisoft Quebec RPG one day. I’ll rate this little DLC a great 8/10, and as for the rest of the game and its DLC as a whole, I am settling at a final 7/10. That is below my initial rating of Shadows due to the disappointment of the first expansion.

  • pedreiva
    pedreiva ⚰️ (@pedreiva) reported

    @DineroPrimero @JamieMoranUK @MrboomstickXL Because the studios shut down by XBOX were closed after releasing successful projects. Embracer was due to a deal that broke through. Most of PlayStation's closed companies only did remasters or failed live service games. Ubisoft... I dunno.

  • _IScrimI_
    primescrim. (@_IScrimI_) reported

    The FPS this season is terrible man, it says i average 354 in the benchmark but go from 320 dip down to 180 constantly. Fix the fps @Ubisoft @Rainbow6Game

  • Bwizzle5150
    SolidWyte731 (@Bwizzle5150) reported

    @UrBoyTroy95 @XBOXGamePass Except the part where PLAYSTATION PLUS is completely GODDAMN TRASH!!!! Even Ubisoft sub service is better and that’s AWFUL