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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (52%)
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Online Play (22%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Martín de la Vega |
Game Crash | |
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in | |
 Gembloux |
Glitches | |
| Achicourt |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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😇********** Clips🤬
(@healy_major) reported
@Ubisoft Ill buy your games used before I ever subscribe to a monthly service to play them.
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Kit
(@Kit610755926932) reported
@UbisoftSupport At the time I thought it was an issue with the cross play and Ubisoft connect because my ps4 friend had the same problem but we just restarted the game and it fixed for him and later on for me so maybe it was just my internet
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TrueDeviL
(@RealTrueDeviL) reported
@PlayXDefiant @Ubisoft Ok guys, I did 1 hour of the game, got into 2 matches, the rest of the time, the servers **** themselves.. Completely made me lose the will to stream today.. I'll try it again Tuesday, hopefully by then they have fixed their broken servers.. Laters!
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Ryan
(@quirkedupytboy_) reported
@BLKKingMidas @JoshuaKRuby @Ubisoft I haven't experienced that, maybe you have to fix your graphic cards
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SauS
(@sausje85) reported
@UbisoftSupport Keep getting connection lost on Ubisoft connect login.. Obviously my internet is fine and working.
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🕊 TUXY 🕊
(@TuxyR6) reported
@WelshedGn Nah it doesn’t matter just login to Ubisoft account with the Xbox ubi connect account
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Lolindirlink
(@LolindirLink) reported
@UbisoftSupport @GameMoshpit I've been here, Ubisoft Support frankly helped. But it was a bit of a strange and quirky error. Get support to help you out, once connected it's good 👍 (because we never have to deal with it again lol)
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Lidoor Joseph
(@DUHGAMEBOY) reported
@FonzGaming @murdoch_mister That's my issue with Ubisoft+ its not a tier that includes Game Pass it's a $17.99 add-on. $17.99 should be the next tier up that includes Ubisoft+.
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praveen david
(@megapraveen) reported
Hey @Ubisoft, it has been so many months since Rainbow six Siege started having constant freezing/ stuttering issues. Still encountering the issue everyday. Why are you not addressing this issue ?. I think the community has given up on this issue since you do not care.
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off3nc3
(@off3nc3) reported
@UbisoftSupport @imquesxt Currently stuck at the "WARNING : READ BEFORE PLAYING" screen , i click to move forward and it's an endless loop. Are you trolling us UBISOFT ? What kind of a CBT is this we can't join the lobby.. Besides the echo-2 errors..
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Yeetus McFetus
(@YeetusMcFetus21) reported
@SpartaRulz @Stallion83 EA play doesn’t include day one releases tho when ur doing it through gamepass because EA then came out with a separate service for those things so I imagine Ubisoft could do the same
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Femboy Crim
(@FemboyCrim) reported
@MrGrEenFR Yeah it has to be the same Ubisoft account on both pc and ps4, not different ones. Bunch of people have had the same problem cuz of it
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Saboteur
(@saboteurDS) reported
@ApollosMission Ubisoft’s problem is servers. Dogshit servers. It’s very unfortunate but COD and Fifa can handle higher capacity than most other online games except maybe Fortnite Pubg League CS and Dota 2
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MrVert 🇫🇷
(@MrGrEenFR) reported
great so trying to link my old PS4 ubisoft account with my PC ubisoft account so I can get all the skin I had on PS4 on PC after all those years and it says "Error This profile is already linked to another user." no it's not 👍
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B.A. Cardi
(@SpartaRulz) reported
@ChrisHarte7 @PureDeadGaming There's a difference, PlayStation doesn't have the same service, just the classics. Xbox and PC has access to all Ubisoft titles including day 1 titles and DLC. Hopefully this service comes to PlayStation as well.
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Wilmars_world
(@Willie_m85) reported
@HusKerrs @PlayXDefiant Ubisoft games haven't been the best same Cronus problems and really buggy
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🇺🇸 😺🐈⬛Tom W. A.S.S.H.O.L.E. 🐈😸🇺🇸
(@twhiting9275) reported
@BattMattQc @Xbox @Ubisoft Yeah, there are a TON of individuals with the same issue. Ubi doesn't care. They got your money, that's all that matters
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Lord_Reg
(@Lord_Regg) reported
@AwakendAssassin @TheGamingLecher @The_CrapGamer This I agree with, I am subbed to both GamePass and PS+ and both have a ton of Ubisoft games. Besides Ubisoft games are also often on discount. So never understood this sub service that they offer, a little over priced even on PC, which has far more content.
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Alex Corvis
(@AcidOverrideOG) reported
@Ubisoft That’s great and all, but will you fix certain games that don’t run properly on ps5/SX/PC at least? Considering the push for this service is now on consoles, and with the high volume of studios and devs and budget at Ubi, plus the cost of the service, I have no doubt patches of…
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Jordan Griffiths
(@JordanLG89) reported
@ModernWarzone Id have a decent thing to say had ubisofts redeem page didnt crash after I put my code in and now it’s invalid and I can’t get in touch with Ubisoft for help theyre cus support page is pointless im gutted
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NotParty
(@NotPxrty) reported
@Ubisoft Please.. what do i do with the ECHO-02 error on PC? ive restarted my pc and game 3x now.
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Xtremeience
(@Xtremeience) reported
Would get ubisoft+ on Xbox but not for £15 Only problem soon will be when the Game Pass price increases to be more than this then Ubisoft+ will look valuable despite less games If they offered a trial for it I'd take it, I can definitely see it bundled with GP at a high price
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🇺🇸 😺🐈⬛Tom W. A.S.S.H.O.L.E. 🐈😸🇺🇸
(@twhiting9275) reported
@NuryKulk @Xbox @Ubisoft Most of the games on there right now have been on game pass at some point or another. The difference between this premium service , and game pass? Content. You have access to ALL of their DLC. Game pass? You just get the base game
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VladTheeInhaler 🦊
(@VladTheInhaler_) reported
@Bigfella0T @Bartonologist @PlayXDefiant the game is extremely popular for beta rn, im pretty sure its the login servers causing alot of the slow matchmaking and ****, it is ubisoft after all, i hope it finds its way
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$ elias
(@yt_gtelias) reported
@ayvlone login Ubisoft, choose platform then insert code
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ow2 player
(@MURDERRAPEKILL) reported
@Ubisoft can't wait for you to launch this game with the same dogshit server issues
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🇺🇸 😺🐈⬛Tom W. A.S.S.H.O.L.E. 🐈😸🇺🇸
(@twhiting9275) reported
@drtenant44 @Xbox @Ubisoft Right? This is one of the biggest fails of fails. Right up there with the ACA website launch so many years ago. Pretty much the same results too. Timeouts, errors, everywhere. This shouldn't require an additional layer of "linking". They SHOULDN'T have let this go for hours…
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Symmetra Stan Account.
(@KPCeeJ) reported
I do hope XDEFIANT is successful for Ubisoft, they've been trying to find their way into the F2P/Service game niche for quite some time.
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NotParty
(@NotPxrty) reported
@Ubisoft Please.. what do i do with the ECHO-02 error on PC? ive restarted my pc and game 3x now.
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GameMoshpit
(@GameMoshpit) reported
@UbisoftSupport Ubisoft is saying my Xbox account is linked to another Ubisoft account but it’s not. Even checking on the Xbox site, it’s not linked to anything ubisoft. Then it just says “error”