Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (55%)
• Online Play (22%)
• Glitches (17%)
• Matchmaking (3%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Noisy-le-Grand	Online Play	3 days ago
Toronto	Sign in	3 days ago
Madrid	Online Play	4 days ago
Barranqueras	Glitches	4 days ago
Acapulco de Juárez	Glitches	4 days ago
Kowloon	Online Play	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NekoGwyndolin (@NekoGwyndolin) reported 10 minutes ago

  @Bayun_The_Cat @HighDrownedGodX @transcalamitas Dear lord dude, you're acting like FromSoft is about to fall off and become Ubisoft. They added some content to the new version of the game, but they didn't want to make that content exclusive to one console. They are selling it for $5 and it's a one time thing, there is no issue

• 
  BRAP (@BRAP_Podcast) reported 12 minutes ago

  @MentalHealthVT @KevinDeenMate You're talking about games that can be played completely offline. Sure, in that case there's no practical way for the publisher to stop the disc from working. But that doesn't mean physical games can never lose access. Today, many require servers, authentication, accounts or downloads. The Crew is a perfect example. Physical copies stopped working when Ubisoft shut the servers down.

• 
  nug (𒈬)⚔️ (@nugnug101) reported 14 minutes ago

  Almost every studio except EA, Ubisoft and naughtydog (except their work on Crash) are better than Rockstar dude Capcom is several tiers above these slop manufacturers

• 
  Koke (@kokesher3) reported 15 minutes ago

  @Grummz Ubisoft needs to be bought out or crash and burn, this needs to stop. Gamers deserve better.

• 
  Asami DCD (@StarBreakersTW) reported 16 minutes ago

  @PinchofDoom @tacokitan @SpikeChunsoft_e Ubisoft with the shutdown of The Crew, which had a physical release of a live service game, resulted in discs not working anymore. By playing any game, we’re bound to EULAs. Though it is more a legal scare than anything, by those can they make US destroy. There’s more…

• 
  XxTr3m3Ly 74m3 (@n0nc0mposmentis) reported 16 minutes ago

  Star Wars Outlaws had this problem but it's much worse here. I don't want anyone to speak. It's so ******* bad, it's feels so low effort and generic to almost be a satire of Ubisoft Open World Formula. Good god. Who wrote this **** ?

• 
  Doge_Day (@Doge_Day21) reported 22 minutes ago

  @madcap412 Woah woah, go after rockstars and Ubisoft all your want. Go after insomniac or Santa Monica then we got a problem

• 
  Ed (@edkun197) reported 22 minutes ago

  @fashionpixie_ @isatheshy Yep I still remember playing Naruto broken bond on 360, in which they (Ubisoft Montreal) completely skipped Ino. Tho understandably so lol.

• 
  Papa Butler (@PapaButlerTCG) reported 24 minutes ago

  @Ubisoft @gamescom If you don’t let me play my game I bought because you won’t let me login. I want my ******* money back

• 
  Misty ~COMMS OPEN 0/5 SLOTS~ (@Misterfan2000) reported 24 minutes ago

  @Ubisoft @RaymanGame Is this true or is it an error?

• 
  Sam (@SammyDish) reported 27 minutes ago

  @Verx_R6 @Ubisoft @UbisoftSupport Reaching out to their support is pointless cos you'll get an automated response,l had similar issue and after submitting several complaints i got no helpful response,l eventually got aid from a support specialist known as FREDTECH01 on TELEGRAM

• 
  The Derpiest of Derps (@SlyWolf5) reported 27 minutes ago

  Ubisoft asked for a video of the "Glitch". Which is simply they sold a bundle, that showed an item, now they are trying to charge for the item again because it apparently wasn't in the bundle (Even though it was shown) So I sent them the most sarcastic *** recording I could.

• 
  ///Moses (@MoserR6s) reported 31 minutes ago

  Ubisoft will drop a new siege update with the worst bug known to man kind and the only way to fix it is for everyone to leave the lobby, throw a ***** in the air and catch it in your ***

• 
  Noah Delashaw (@NoahDelashaw) reported 32 minutes ago

  "It can even make a ubisoft game look good" Ubisoft's issues have never been visuals; they are top of the industry in creating detailed worlds and spaces, just because YOU don't like their games doesn't mean they are bad.

• 
  Super Sonic x (@SuperSonicx17) reported 35 minutes ago

  @super8bitgamer @RaceCrossWorlds Maybe so but it isnt quite about what you or i want but rather whats getting them guaranteed money. Transformers would end up like Godzilla, which id dislike. MLP isnt as big on a global scale as it could be. As for Rayman and Crash? It depends on if Activision and Ubisoft

• 
  hgagsg (@welpthisisum) reported 35 minutes ago

  @TitaniumRolo Wow yet they won’t focus on the core issues of the game the CHEATERS ACROSS PC AND CONSOLE IS ridiculous yet they rather focus on lore of the game that doesn’t even have a Campaign mode UBISOFT genuinely does not care about the cheaters as long as they get money and a player base

• 
  KhoyaFraqg (@LeFraqg77) reported 36 minutes ago

  40 min in blue screen nice game fix this **** pls @Ubisoft @UbisoftSupport @Rainbow6Game

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 37 minutes ago

  Siege is one of the best ******* games ever made, connection issues, crashing issues, retarded ******* randoms that don't know their *** from a hole in the damn ground, constant ******* cheaters! Best retarded game ever @Ubisoft @UbisoftSupport

• 
  Robin (@Robin87668217) reported 37 minutes ago

  @EthicaNow Let’s not forget about Crunchyroll, that’s another service that Sony expects you to use for anime. They want the entire system to be a live service where they can charge you monthly for multiple things. Even individual studios like Rockstar and Ubisoft have services like these.

• 
  hi_itsdark (@hi_itsdark) reported 44 minutes ago

  @Ubisoft hand shake authentication issue on r6 when launching the game. No matter if it's from steam or ubisoft. Play the new season for 1 day on stream and a 148mb update broke the game for me.

• 
  Yannis (@yannnis) reported 46 minutes ago

  we used to lose sleep over one broken deploy and felt like amateurs Ubisoft. tens of thousands of people missed a whole product

• 
  Ace (@acetomato1) reported 48 minutes ago

  @SajousGelumer @Ubisoft wildlands has offline functionality, breakpoint was built from the ground up as a live service game, that’s like saying let’s give Fortnite a offline mode, it’s very hard to do.

• 
  dfDynamo (@Eren_Hell) reported 51 minutes ago

  Ubisoft needs to fix their useless desktop Launcher app with broken auth sessions.

• 
  Alexis14🌐 (@AlexisNorton14) reported 55 minutes ago

  @Rainbow6Game Get your **** together. 11 year old game and still haven’t gotten it right there are ALWAYS problems with this game it takes all the fun out of playing. Your fan base is going to drop. To many bugs, cheaters, graphics are ***. Ubisoft you’re embarrassing…

• 
  phantom. (@veronlyjt) reported 56 minutes ago

  Ubisoft genuinely fix your ******* servers I can’t play this **** no more

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 56 minutes ago

  Ubisoft has apologized after its new Steam release of Heroes of Might and Magic III launched without the actual game files. Instead of the full game, players initially received a 23.49 KB download containing only a dummy executable that opened a CMD Ubisoft acknowledged the mistake directly on Steam, saying: “The cause of the issue has now been resolved.” It then asked affected players to “fully uninstall and re-install the game.”

• 
  ThePsychAce (@ThePsychAce) reported 56 minutes ago

  @BigLipRadio @Gingervitus126 @XBOX Allegedly the next Xbox will be Windows based. It will be able to run Steam, Ubisoft Connect, Epic, etc. The issue with that theory is Xbox is explicitly against porn games on Xbox and Steam is full of porn games. So if it’s true, then the next Xbox would essentially be budget PC

• 
  𝐃𝐚𝐫𝐤𝐬𝐢𝐝𝐞 (@TheDarkside54) reported 58 minutes ago

  @matcu1357 @ThirteenJoests @TheBuildHubGG It's possible there just to ******* lazy to add it, add ubisoft connect login to sync progress problem solved

• 
  EA-Auditor🔪🐀 (@EaAuditor) reported 60 minutes ago

  @sirKaosx If there is anyway you can help alert Ubisoft that the custom button mapping for controller is broken after the update that would be much appreciated. I can no longer use the bumper shooter button lay out and have toggle on to ads.

• 
  cp (@cp12321) reported 1 hour ago

  @Ubisoft FIX YOUR **** YOU TROGLODYTES