Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (51%)
• Online Play (23%)
• Glitches (20%)
• Matchmaking (4%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Abbeville	Glitches	2 days ago
Noisy-le-Grand	Online Play	7 days ago
Toronto	Sign in	7 days ago
Madrid	Online Play	8 days ago
Barranqueras	Glitches	8 days ago
Acapulco de Juárez	Glitches	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hush (@shushwave) reported 12 seconds ago

  as a long time AC player it's crazy seeing Ubisoft actually fix design issues

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 45 seconds ago

  Ubisoft has apologized after its new Steam release of Heroes of Might and Magic III launched without the actual game files. Instead of the full game, players initially received a 23.49 KB download containing only a dummy executable that opened a CMD Ubisoft acknowledged the mistake directly on Steam, saying: “The cause of the issue has now been resolved.” It then asked affected players to “fully uninstall and re-install the game.”

• 
  cltur (@R6Flush) reported 5 minutes ago

  @VarsityGamingTV Honestly I think everyone knows it HAS to be wrong, but Ubisoft being Ubisoft cannot claim they made a massive elo error so they won't speak on it or do anything about it.

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 7 minutes ago

  Siege is one of the best ******* games ever made, connection issues, crashing issues, retarded ******* randoms that don't know their *** from a hole in the damn ground, constant ******* cheaters! Best retarded game ever @Ubisoft @UbisoftSupport

• 
  Koke (@kokesher3) reported 8 minutes ago

  @Grummz Ubisoft needs to be bought out or crash and burn, this needs to stop. Gamers deserve better.

• 
  maxMINY (@max_miny12) reported 9 minutes ago

  @JaceAVinson @lolwtfbbqbread @BeatEmUps PT was never sold. The crew is an online game that Ubisoft shut servers down to for both physical and digital versions. As technology changes you also lose the hardware to run legacy formats. I had VHS movies I bought. But guess what vcrs broke and new ones today costs $1000.

• 
  FuzzyQuils 🇻🇦 (@FuzzyQuills) reported 11 minutes ago

  @BrodieOnLinux My guess is that Ubisoft's initial upload got approved then someone else managing the appID at Ubisoft uploaded a broken build afterward that didn't include the game files. (2/2)

• 
  Semiconductor Insider (@SemiconductorsX) reported 13 minutes ago

  NVIDIA is using games to break into Windows on Arm, not just AI demos. RTX Spark PCs start shipping as early as September. At Gamescom it lined up EA, Ubisoft and Embark. F1 25 and Arc Raiders are named. Anti-cheat support is coming too. The pitch is 1440p AAA above 100 fps with DLSS and ray tracing on the Blackwell GPU next to a Grace-class CPU. That is the Qualcomm contrast. Snapdragon already has Easy Anti-Cheat and Fortnite on Arm. Adreno X2 roughly doubled generation-on-generation, but Time Spy still sits near an older Intel iGPU, not discrete-class GeForce. Eric Demers, who ran Adreno for years, left Qualcomm for Intel this year. Asus and MSI first-wave Spark units are already reserved out, matching the Taiwan reports. Lenovo, HP, Dell and Microsoft follow. A sold-out $3,000 Arm laptop does not fix the PC cycle. It does put GeForce, CUDA and a game list on WOA before Qualcomm has an answer at that GPU tier. Software support is the gate. Hardware allocation is the other.

• 
  crimson knight (@crimson21212) reported 20 minutes ago

  @Ubisoft idk how you guys are genuinely still a company. New season of seige. First game we get swept 0-4 cause tm8s dont work with team. Next game 2 people disconnect. 3rd game you cause me to lag out then I cant join back and im banned for 30 minutes. Please go out of business.

• 
  Big man Tyrone (it's ironic) (@JamesTDear) reported 20 minutes ago

  @riellycooperr @NoiBoobSweat You don't really need to give them schedules. Though to be fair Ubisoft never had a issue

• 
  ThePsychAce (@ThePsychAce) reported 24 minutes ago

  @BigLipRadio @Gingervitus126 @XBOX Allegedly the next Xbox will be Windows based. It will be able to run Steam, Ubisoft Connect, Epic, etc. The issue with that theory is Xbox is explicitly against porn games on Xbox and Steam is full of porn games. So if it’s true, then the next Xbox would essentially be budget PC

• 
  SilverBoarMedia (@AbcAbc347433) reported 24 minutes ago

  @goinggoldfilms @Disass They're completely ripping people off for something that looks no better than Watch Dogs and they even pulled an Ubisoft with their fake advertising that they should get into trouble for.

• 
  Big Raga (@Vexxiiii) reported 26 minutes ago

  @Ubisoft @UbisoftSupport siege issue been in a blue screen lobby for two hours now people won’t leave the game so that it can cancel please help ign twitch.ragabig

• 
  Ashe💖 (@Rebel_Ashe) reported 29 minutes ago

  @tylertrautman i never got to play thru the whole game because i got a bug that made the game crash as soon as it would load in, tried every fix ubisoft support gave me and it never worked so i just refunded it. Maybe in the future ill come back to give it a shot if its been updated a lot

• 
  ⑨☄️ (@fcbniine) reported 29 minutes ago

  @OwlLunch The absolute biggest issue of anime licensed IP is the fact Bamco and Shuiesha hold a lot of them hostage, so you end up with a very ****** and cheap arena fighter from Bamco 9 times out of 10 Remember the Naruto games from Ubisoft? Yeah that ain’t happening ever again

• 
  Alfie Lewis (@alewis09999999) reported 31 minutes ago

  @UbisoftSupport Ubisoft fix ps5 why am I running 60 frames

• 
  cjBloodwyn (@cjBloodwyn) reported 32 minutes ago

  @casey_Payne23 Some Disney/marvel/star wars work. Rockstar and Take 2 seems to be ok. Only ones I have had trouble with really is Ubisoft, Sega and Square Enix.

• 
  Grummz (@Grummz) reported 33 minutes ago

  Ubisoft FORGOT to include the GAME! Heroes of Might and Magic III, Complete Edition, was an empty box. The AAA publisher with massive QA departments and billions of dollars shipped a 23 kiloBYTE dummy file that errors out when you run it. It took them over 10 hours to fix it. People who bought the game were absolutely furious and reviews tanked. This is why people are mad at AAA publishers who act like they absolutely don't care about what they are pushing out.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 🐝GTAraj🐝 (@GTArajgaming) reported 34 minutes ago

  @darthv72 @TYPOGRAPH1C @XBOX Absolutely not, it's a possibility for them to yank it at any point. Licensing issues can have the game removed from stores, it shouldn't mean permanently removed from your library. It was unnecessary for ubisoft to have that much control

• 
  Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported 34 minutes ago

  @TheChancellorBR Ubisoft sucks. Too vague? The only thing that never gets broken is the store 🤔. Priorities right.

• 
  TheSkepticalProthean (@ProtheanTexan) reported 38 minutes ago

  Massive is doing the best they can with this game despite all the shapeshifter nonsense that Ubisoft is doing. Yet, these gamertards who are complaining on this thread do not understand the time that it takes to fix said problems. Instead of waiting patiently, they rather ***** and moan on how it’s the Dev team fault and not their computer system messing up when it overheats that day.

• 
  Gareth Walker (@Revision_124c41) reported 39 minutes ago

  @noheroesleft @Jwave630 @Vara_Dark The misconception here is that the big publishers are the only ones publishing games. EA, Microsoft (which gobbled up two of the big publishers), Sony, Nintendo, Square Enix, Capcom, Namco, Ubisoft, Konami, Sega, Tencent, Take-Two. That's all the big ones right there. Beyond that there is a legion of smaller publishers and indies who self publish: Warner Brothers (some might consider them big simply because of hte parent company), CDPR, Epic Games, Devolver Digital, Focu, Paradox, Koch Media (which I imagine is one of your big 5), Aksys, Amazon Games (which is currently publishing tomb raider), Apple, Arc Sys Works, Cave, Gameloft, Gamefreak, Kepler Interactive (which they've been putting out some winners of late), Tecmo Koei, Natsume, NIS, Netflix, and Valve (this one will cause people to scratch their heads since they are a store front, but don't act as a publisher beyond their own games). The games industry is incredibly volatile. Just microsoft's acquisitions alone of Zenimax and ATVI upset that balance pretty hard, now you're seeing Kepler, devolover, and a few other small time publisher filling the void. (basically making the acquisitions beyond IP pretty pointless, bad buys imho). If you look deep enough the Chinese are a bigger problem than BlackRock and Vanguard. I'm not gonna lie here and say they aren't a problem. They are. However they spend most of their time trading these companies like baseball cards and even then have very little control over such a chaotic industry. It's when you get heads of development listening to dip shits like Sweet Baby Inc is when you start to see problems surface and brand integrity degrade.

• 
  FUN NEW GAMING (@grand_lumintu1) reported 39 minutes ago

  @M3LEE_LIVE many error login on ubisoft idk i play rsix sometimes get error not login like not sync

• 
  KayGee (@kennyg671) reported 47 minutes ago

  @UbisoftSupport I'm having issues with my Ubisoft account and have been ignored by you. Not much of a support...

• 
  Roijó (@Roijo_97) reported 48 minutes ago

  @bandybluff @GTA6Alerts Except I only show a clip that has none of the problems that to “GTA 6 made my Ubisoft” video shows.

• 
  kitsune forever. (@Flavio_ArthurRN) reported 50 minutes ago

  @wntubmyneighbor @IdleSloth84_ Ots a ubisoft problem Ubisoft and Sega are not working for now

• 
  Pepas (@doggodance) reported 51 minutes ago

  @_DavidGreenz_ @hamsoft05 @Ubisoft They think Breakpoint is a live service game like Division, lol, lmao even.

• 
  Devils Advocate (@M3ta_Save) reported 53 minutes ago

  @ReasonsTax @roro__c You can then make the same arguement when it comes to all the live service or onlne games on the store. But who did we blame when the crew was shut down sony or ubisoft? Ubisoft because it was their IP not sony because they sold it on their store, not xbox because they sold it on their store, or steam, ect. Why? Because ultimately it isn't down to sony what and IP owner does with their product once a contact ends. It only falls on sony when it's their own IP, cause that they are in full control over.

• 
  white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported 55 minutes ago

  @TheDivisionGame 2,736 days since the game launched and we are still playing a tactical shooter in complete silence. How do you patch a game so badly that gunshots, reloads, and enemy audio vanish instantly?. Complete clown show at Ubisoft. Fix your game engine already.

• 
  𝐃𝐚𝐫𝐤𝐬𝐢𝐝𝐞 (@TheDarkside54) reported 58 minutes ago

  @matcu1357 @ThirteenJoests @TheBuildHubGG It's possible there just to ******* lazy to add it, add ubisoft connect login to sync progress problem solved