Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (65%)
• Online Play (17%)
• Glitches (9%)
• Matchmaking (5%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Cehegín	Online Play	4 days ago
Weimar	Sign in	4 days ago
Pessac	Online Play	4 days ago
Escalquens	Glitches	4 days ago
Angerville	Online Play	4 days ago
Colombes	Matchmaking	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Landrum (no relation) (@JamesRLandrum) reported 59 seconds ago

  @nocontextmemes Problem isn’t Microsoft, problem is the chucklefucks that take advantage of this technology to make the “perfect game” then quit midway through because they’re unhappy with the progress. Even the **** Ubisoft employees say they were forced to make was good enough to release.

• 
  Porkchop (@Porkchopthe1st) reported 3 minutes ago

  @Pirat_Nation He shouldn't speak on thks subject and use the time to fix whatever remains of his company. Even if gaming will become all digital, gamers still wont use uplay.

• 
  Geeks + Gamers (@GeeksGamersCom) reported 6 minutes ago

  LIST: Ubisoft Giving Away PC Titles For Gamers Who Already Own on XBOX “If you already own any of the games as a digital download on an XBOX console, you can have free access to them on PCs through Ubisoft Connect, Ubisoft’s online service that links your Ubisoft games across consoles and PCs.”

• 
  Eyece Cold Chilln' (@EyecedColdChiln) reported 11 minutes ago

  @XBOXTIMDOG You're right. PS Plus has hundreds more games, more hit titles, factual superior game streaming service, been had Ubisoft Cassics without an extra charge for it. Sony always been the best.

• 
  Lando, the Chef (@_Lando7763) reported 11 minutes ago

  If I'm still playing your "narrative-driven adventure," we're approaching 80 hours, but you haven't given me a new gameplay mechanic or anything new since hour 6, and I'm just hitting checkpoints across a world map, we've got a real issue. The oversaturation of "Open-world" titles from the likes of UbiSoft and Bethesda were just as detrimental to the gaming industry as Free-To-Play cash grabs and Hero Shooters.

• 
  Who Screwed Gamers Today (@WSGT_Feed) reported 14 minutes ago

  @Dexerto The problem isn’t just digital games are bad. The problem is you have to have pro-customer policies to go full digital. For example Ubisoft at least has refunds after playing a game for no more than 2 hours. PlayStation refunds are voided the second you download a game.

• 
  Cpt_FoxMox Offical Vtuber.| Pre Debut (@Cpt_FoxMox) reported 15 minutes ago

  @mikumonk @alexistexan2015 @Pirat_Nation Linux is noob friendly. After 2-3 years on it, the only issues I have ran into is games that use certain kernal level Anti cheats. I personally haven't seen any other anti cheats not work. The only exception is the one Ubisoft uses for certain games but that's because Ubisoft.

• 
  CrazyG (@MobbD3296) reported 15 minutes ago

  Is there any news on a fix for the ubisoft connect version of Ac Black Flag Resynced? The parkour fps drops and freezing in cities and forts. Been like this since the first update. The bug reporter is loaded with this issue. @UbisoftSupport

• 
  C j (@CJ5Kr6) reported 16 minutes ago

  @_goongala Yeah true, Ubisoft doesn’t like to fix things loll

• 
  Eric Wood (@ApplejuiceYT846) reported 19 minutes ago

  @Ubisoft fix solid snakes ability that shot should not be countered by alibi that’s so ******* bullshit

• 
  Brady 💿 (@AchsuallyBeej) reported 19 minutes ago

  @Pirat_Nation Yves Guillemot proving that he's the issue with Ubisoft and has to go. Sick of people ramping up an issue that was never actually an issue and was actually still going quite well.

• 
  Kiyy 🌞 (@KiyyDumb) reported 20 minutes ago

  @Goose9273 I feel like XDefiant would still be around today if Ubisoft were a lot quicker at fixing the netcode and progression issues. Plus that huge delay they did kinda killed a lot of the hype for the game

• 
  La Peppe / Adriana (@adriana_vachita) reported 21 minutes ago

  @IngasGold @puppycelebrity @SpIinterCaI As a contrast, I just finished the Mad Max tie in game which has a similarly dull ubisoft approach to its open world. However, that isn't really a fundamental issue: if that generic open world was able to interact with the game's core systems more it would a far stronger title.

• 
  Ismail Farooq (@ismailfarooq5) reported 23 minutes ago

  @SpoitUpdates @Ubisoft @Rainbow6Game But u have a mask, so what's the issue?

• 
  ガブリエル! *Gabriel Beachy* (@The_NekoNoid) reported 24 minutes ago

  @HazzadorGamin It helped them Launch Uplay. A Service so terrible. getting in a Car Crash sounded Better

• 
  Cyber543 (@WaldroupCecil) reported 25 minutes ago

  So I just got done with clearing the map of AC Syndicate. Hot take: I think the grappling hook is good for the setting of Victorian London, especially since the buildings are so spaced out. My main problem is the story. I hope Ubisoft goes back and redoes it because-

• 
  Christian Murphy (@ChristianMurp04) reported 26 minutes ago

  FOR THE LOVE OF GOD UBISOFT FIX CHEATING ON CONSOLE

• 
  Maximiliano (@mxmlnoo) reported 27 minutes ago

  @Ubisoft @UbisoftFR please fix the bug for Deity Figurine in Nassau

• 
  shzwnn (@teuxaa) reported 31 minutes ago

  @rensela @Cloud9 @Ubisoft Im waiting for your proof then. And stop DDoS when you loose next time

• 
  Nameless_Dolphin (@KriKrix11) reported 38 minutes ago

  @SynthPotato The key issue is that color banding can be so hard to fix ao they use slight film grain to migrate the color levels, see Ubisoft games skyboxes with film grain turned off, color banding almost all the time.

• 
  Trädet (@tr0llb3rt) reported 39 minutes ago

  @Ubisoft Time to fix insider trading at your company

• 
  Thug Hunter (@forrealsies5) reported 40 minutes ago

  @lctofu350 @therogue63 @TheGameVerse Pearl Abyss turned a glitch into a feature in Crimson Desert, why couldn’t Ubisoft?

• 
  0xdumbo (@dumbodiscusses) reported 43 minutes ago

  @Ubisoft FIX THE SERVERS

• 
  JaegerVA (@JaegerVA) reported 44 minutes ago

  @Ubisoft siege servers bad, me angy, fix

• 
  . (@Silva_costa_07) reported 44 minutes ago

  @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

• 
  Endymion (@EndymionYT) reported 46 minutes ago

  PLATINUM TROPHY 213 ASSASSIN’S CREED BLACK FLAG RESYNCED A pretty good remake but I have problems with it too. While the majority of what I enjoyed in the original is kept in tact, personally what was added was inferior to the base version imo The new officers were okay, but I found this remake lacking in meaningful additions. Weapons are still very limited, there’s no muskets to shoot now & the game desperately needed more variety in the combat/build crafting area. The amulet system or whatever they call it where your little trinkets give you buffs is a step in the right direction without going full blown RPG, but I would’ve loved to see more variety in weapons & what Edward could use. Build him as more of a swordsman or gunner for example would’ve been cool. They’re on the right track at least. Only trophy that was annoying is the one where you need to fill every piece of the mansion with art. Cause you have to rely on RNG to get it. Although all in all, a rare win for Ubisoft, even if again I have problems with quite a bit of the game still. Some facial models look bad still, game needed more variety & as a remake imo they could’ve gone further But if you compare this to Shadows, I mean this game is way better obviously. I hope they remake Rogue, cause that game deserves more love. Anyways moving on, hopefully Ubisoft learns from this & maybe do a Black Flag 2 some day. The audience clearly wants it & Edward is still one of the best protagonists in AC history

• 
  Andi's dumb pet (@StupidPumpTard) reported 47 minutes ago

  @Krekkov Yeah it sucks but I'm honestly just glad we even got a year 10, was so goddamn sure that with how Ubisoft is going they'd just can the game after year 9 At least they're prolly gonna fix it quick since we just got a 2h maintenance

• 
  Sanji Vinsmoke (@VinsmokeSanjiSH) reported 47 minutes ago

  "Ddos happen not that often in r6" yeah this season alone i faced like 30-40 Ddosser @Rainbow6Game @UbisoftSupport @Ubisoft

• 
  Edrox interactive (@EDROXinc) reported 48 minutes ago

  i bet few Ubisoft games now are not playable because of online connectivity issue

• 
  OddlyDeath (@OddlyyDeath) reported 59 minutes ago

  @Rainbow6Game @Makeship Meanwhile my basic *** curse words get me labeled disruptive and slapped with bullshit Go **** yourselves, Ubisoft. Your moderation is a pathetic ******* joke. Maybe that hacker shouldn't **** off maybe you sorry *** clowns should **** off instead. Fix your dogshit system