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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (21%)
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Game Crash (10%)
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Glitches (9%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Freyming-Merlebach |
Glitches | |
 Prescott |
Sign in | |
 Rio de Janeiro |
Online Play | |
 Northampton |
Matchmaking | |
| Dreux |
Game Crash | |
| Paris |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Whyte
(@_Bigphil_35) reported
@AskPS_UK I’m having trouble with a trophy for The Crew PS4, I have screenshots of meeting the criteria yet it doesn’t pop. Ubisoft not helping at all
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UnlixQhost - 2600
(@UnlixGhost) reported
I'm currently trying the @Ubisoft game Tom Clancy Rainbow 6: Extraction on the @Xbox Game Pass and it is impressive how far that cloud gaming has come. I recalled talking about decoupling XBox from its hardware and turning it into a service. Looks like they're doing that!
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Sadam HuCelene Dion
(@yam8zack) reported
@R6Extraction why do I get penalized with a disconnect penalty when my game crashes? How is that at all fair? How is it my fault? Give me a valid reason and I will sell my body to @Ubisoft no questions asked
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NoahHilfiger
(@itz_noah_01) reported
@Ubisoft Playing a ranked match and having the whole game get a connection error, causing everyone involved to lose elo and get abandon sanctions. Well that certainly can’t be an intended mechanic. #RainbowSixSiege
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Bryce Dobbs Cox
(@bdobbscox05) reported
@Ubisoft please fix your ******* servers. My entire lobby has been at 300 ping for 3 rounds
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Hate
(@IlI13IlI) reported
@SiliconHillX @Ubisoft Yeah not like alot of ppl got gambling problems or suffer fomo right. An NFTs ain't goin to be successful in gamin idk y u want it to be. O even the devs said it's bad for gamin. Just look the info up ya self. If ya want to waste money that bad then I got a few stars 2 sell u
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Matthew Dobbins
(@KingofPrinnies) reported
@AccentrikAnil @natethenate The problem is that given the first people to jump on it were the two scummiest in the biz. EA and Ubisoft already proved that they don't intend to give us customers anything good.
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Gabe Patton
(@patton_gabe) reported
@Ubisoft @Rainbow6Game why don’t you do use all a favor and fix your ******* game!!!
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HiPPiE FiZZY
(@herro_zach) reported
@Ubisoft yoooo I lost 2 mystical weapons in my inventory on Valhalla, we gonna get a fix on this or what
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Isaiah Bishop
(@FriedTeeth) reported
Please fix the glitch on xbox 1 (as far as I know) where I lose audio and my game crashes @Rainbow6Game @Ubisoft
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Connor Oestreich
(@ConnorOestreic1) reported
@NextGenPlayer I'd think Sony could fix up EA and ubisoft though. But Take Two is better. Then maybe we have GTA 6 sooner.
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Chase Westerling
(@ChaseWesterlin2) reported
@Ubisoft fix your ******* game freezing all the time.
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Shawk 🦋
(@ShawkR6) reported
@MistakesMade__ To add onto this though it is possible to have lower than average viewership and it not be your fault, but if its a consistent thing for 6+ months its likely the content/marketing that is the problem, not the game. This could change though depending on what Ubisoft does
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Professor Butt
(@Professor_Butt) reported
@UbisoftConnect Ubisoft Connect is the worst possible platform to purchase games on. From Uplay to this, and you guys still can't fix basic problems. Just give it up and move everything to steam. I'm tired of launching two programs to play 1 game.
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ʙᴏʀᴇᴅJᴏɴᴀᴛʜᴀɴ
(@boredJonathan) reported
I get it though. Open world fatigue is real, the tone issues can be tough to look past, and it launched in the middle of a bunch of revelations about Ubisoft as a company. Just feel bad for all the people who worked on such a quality game to have it get overlooked
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Sgt_Assassin123
(@Sgt_Assassin123) reported
@Ubisoft FIX YO **** I swear to God everytime I TRY to play extraction it says "failed to sync achievement and levels" 90% of the time.
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Sabrina ✡🏴
(@CelticAnarchy) reported
i'm not saying don't enjoy Pokemon, or don't enjoy DD's games, i'm just aggravated that i feel like wanting or playing games from Ubisoft paints a discursive target on my back because of endemic problems at the company that are literally everywhere anyway.
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high4ViewsOXO
(@HighOxo) reported
@Ubisoft Your servers are trash , call of duty get way more hype and attention cus ubisoft over here 3-4 times in the same month myself or a friend gets booted off Siege and someone ends up banned and we just stop playing . Not to mention they had server issues all month n didn’t know y👎
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Mohith RM
(@MohithRM1) reported
@JoeMiller101 lol i thought you guys only wanted organic growth. They ain’t buying T2. Maybe Ubisoft is a possibility given there recent problems.
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Zakk ******
(@NutterZakk) reported
@Ubisoft FIX YOUR ******* SOUND!!!!! I should be able to hear a ****** amaru running and vaulting over a shield but instead I hear nothing. You fix the sound on Xbox but not ps4? Smart.
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BLazeBlitz
(@BlitzLaze) reported
@BubblezFTW @JoeMiller101 Personally would prefer ubisoft so that PlayStation can finally fix those good ips (AC , Far cry ) for god's sake..
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d3strow_yt
(@d3strow_97) reported
Hey @Ubisoft @UbisoftConnect Dag doesn't die in AC Valhalla "The Brewing storm" mission. Is there any fix for this issue? #AssassinsCreed #VALHALLA
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IrregularKingV
(@irregularkingv) reported
@_SomeMexicanBoi I was Pro Get-EA but then after thinking about it the other biggest problem child in gaming besides EA is Ubisoft So it's tough choice but I'd say Ubisoft to overhaul the **** out of them & have no more Ubisoft Quartz/ etc bullshit But same can be said for EA, so **** it both.
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BLazeBlitz
(@BlitzLaze) reported
@owoyakpayaskie @Messi_LM10_Goat @JoeMiller101 If PlayStation acquires ubisoft , they can get their hands on great ips (AC , Far cry.. ) and fix them for good. So a big YES !
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Soulrakk
(@iSoulrakk) reported
@Ru_NRD @faulkie87 I've seen a lot of this & people need to get this right. Xbox does not have EA games on the service day one. They have EA Play which is older vaulted games. Ubisoft put 1 game on GP day one and will add it's Ubi+ service which needs an additional subscription fee. Just 4 clarity.
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Amber 🏳️⚧️
(@AmberIsAQT) reported
@Hard_Pretzel considering that squenix has said they want to do stuff with crypto and they've been making a ton of live service trash (ff14, outriders, marvel) I feel like they're gonna become the Japanese version of Activision or ubisoft
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Shaggy
(@Shaggyz5150) reported
@UbisoftSupport I submitted a crash report through the ubisoft connect right after crash and it was when I was grabbing a sample from the decontamination nest objective in an incursion. I launched game and clicked reconnect and it said I had a 5min penalty for abandoning
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Silicon Hill
(@SiliconHillX) reported
@IlI13IlI @Ubisoft yeah I just found some info on issues, I still remain open minded to it though, I im dont want it I just wont use them.
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The Satanic Newfie
(@ManifestEvil) reported
It'd be great if @Ubisoft fixed the pov glitch, game freezes and all the other glitches in Riders Republic.
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reggiecola
(@reggiecola) reported
Disconnect me from a game and then make me unable to reconnect, then ban me for an hour. **** you and your family. Fix your game you bunch of fat ******* *****. @Ubisoft