Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nice
|
Sign in | 8 hours ago |
 Brasília
|
Sign in | 13 hours ago |
 Fort Plain
|
Online Play | 3 days ago |
 Greater Noida
|
Game Crash | 4 days ago |
|
Chaingy
|
Glitches | 5 days ago |
|
Saint-Maximin-la-Sainte-Baume
|
Online Play | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Sergio 🇺🇸 🇲🇽 (@Spec_tre1) reported@UbisoftSupport Is there a way to link my Ubisoft Connect on PC so I can transfer all my progress from The Division Resurgence to the PC version of the game? I can’t seem to login into Ubisoft Connect.
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ammar (@AMMAR1137205) reported@UbisoftSupport @Steam Rainbow Six Siege is asking for an activation code even though it's free-to-play. The game shows as owned on both Steam and Ubisoft Connect. Steam ID: 76561199701512544. This is a license sync issue on your end, please escalate to your technical team
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Loki Wicked clown of mischief (@HanbiReaper) reportedIt's been awhile since Assassin's Creed Shadow is dropped and you know what it's still a buggy mess I can't even get through the first intro without its lagging Shuddering and everything else under the sun Apparently zero fixes have been applied to that game thanks Ubisoft
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pabo otacon okarun dos santos (@paboisded) reported@RohanKarMooN i would love to Ubisoft fix the compatibility from those older assassin's creed on win 11 **** i just want to play ACU
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Elmasheavier89 (@elmasheavier89) reported@The_x_Truth @ForeverPhysical @Ubisoft It’s not about having internet or not. What makes you think that any corporation can “sell” you a product and demand a third party service to make that product function, ah ??? Having internet service is not free, you know that ???
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Miller (@_Miller_o7) reportedFor those unaware: The actual fix is to go to the game's install files and use the .exe directly or use a shortcut of it, bypassing Steam and Ubisoft's ****** *** launcher. It's been 2 years and Ubisoft hasn't fixed this problem with uPlay/uConnect not working properly.
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Snow (@the_coolguy78) reported@Ubisoft fix your ******* servers
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old man dave (@Madrox) reported@SynthPotato Without MD you're just making a generic historical adventure game. The problem is that doing that is so much easier, and there's no longer a strong throughline of creative direction. Ubisoft is producing it like CoD now.
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ThreeSixXero (@ThreeSixXero) reported@Arrrrash Tbf that was leaked about 3-4 years ago at this point. They wanted to make Infinite the central game for Halo in many ways (kind of like what Ubisoft wanted to do with AC) but between all of the technical problems and the overall flop of the game they canned that idea.
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Celes Chere (@BrianMarti42502) reported@jardelius @ManoThigasx it finally launches after a minute or so, and that's if im logged in. other stores like ubisoft and epic and EA, all their own launches, they make me login, 2 factor bullshit, download updates, if i even rememeber my pass word I pirate the game. I click play. It plays.
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Warden-Commander (@KurouPS4) reported@elvenmaidinn I hate what Ubisoft did to Ubisoft. They got onto the live service train before Fortnite blew up (starting way back in 2013 when they canned Rainbow Six Patriots for the live-service Rainbow Six Siege. The last real Clancy game was R6 Vegas 2 all the way back in '08.
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Zea (@oZea_TTV) reportedI commented on Lucky’s post saying Old Ubisoft already solved this problem just look at The Division, it was the original extraction shooter with the Dark Zones where you can actually go and take your loot that you earned from anywhere else in the game like PvE or other PvP 2/6
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Frogge (@__Frogge__) reported@Ubisoft @UbisoftSupport @UBlSOFT My support ticket is being ignored and closed for 3 months already I beg you please god please help me. Case: "25234150" I haven't received ingame rewards - the agent keeps trying to list a bug on a bugtracker that isn't relevant to my issue.
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IRL_Games (@IRLGames4) reported@imbratorX @Ubisoft @UbisoftCanada The dream let’s fix the driving that feels like it’s on ice 😭
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James (@James_Mason91) reported@TheIshikawaRin My biggest problem with the modern day story is that it will never have a proper ending. As long as the series keeps making money Ubisoft will just keep the story going forever until one day an Assassin's Creed game bombs and Ubisoft just cancels the series outright.
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のりお (@noriogames0215) reported@Ubisoft @UbisoftSupport @UBISOFT_JAPAN There are streamers who are using a glitch to collect prototypegear. Ubisoft Creators Program Member YouTube：norigames. PSID：n_0_r_1
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Destroyr34 (@Destroyr34) reported@Ubisoft @PlayStation In Australia we have consumer laws, yes, however, the digital landscape is still lagging behind in comparison to physical media. Transactions however, are still two way, EULA's should reflect this over allowing billion dollar companies strip content away because law says so.
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akif ansari (@akifansari2010) reported@Raven_Crank The random freeze and stutters yea? It's because is constantly trying to connect to old UbiSoft server which does not exist anymore lol Install EaglePatch or a modified exe to fix it.
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Sylviia (@MySylvii) reported@SmonioUwU Yeah, I'll skip the remake. Ubisoft has been taking constant L's here lately, especially since they cannot fix Rainbow Six Siege.
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Spargsy | Ben (@Spargsy) reported@TheIshikawaRin The problem is Ubisoft doesn’t market the modern day. They market the settings now. You have the pirate one, the Viking one, the Japan one etc. As they’re marketed like that, players get frustrated when they run into the modern day. They need to market them as a series with
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Rainbow Six Mobile (@Rainbow6Mobile) reported@_StepBack3 Hello, This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
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BlazerBlu (@KetherBattle3) reportedwho tf tryna hijack my ubisoft login?!
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Nickotto'sGAMING (@NicholasOtto16) reported@optmistichuman @Ubisoft I don't really have a problem with it being gone but I feel if we complain enough they might bring it back,
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exe (@3v____Xeqtr) reported@yoxics I really don't care what this loser does. He has a pathological problem. Just re-ban him, stop letting him cosplay like a pro it's disgraceful to my culture. @Ubisoft
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ty (@thetyl0413) reported@UbisoftSupport @Steam 11 times out of 10 the problem is with Uplay tho
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Misfit (@MisfitOneFour) reported@Please50Hold Cool, but theres 2 other platforms that dont really get to enjoy the multitudes of indie development. You cant say that when companies like ubisoft exist and killed off AC, or the Tom Clancy name. Or how BF, Halo and CoD lost indivuality and now are live service slop.
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Rainbow Six Mobile (@Rainbow6Mobile) reported@JitinJob Hello! This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
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Xilence (@TribaaLChief) reported@imbratorX AC 3 is still decent I hope it's AC 1 and then AC 2 in that order.. Ubisoft has infinite money making glitch if they just remake old AC games and they're going in the right direction it seems
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CertifiedSperg (@CertifiedSperg) reported@medster101 The problem with the franchise is that it developed too many “sub factions” for their fanbase. It isn’t just Originals vs RPGs. They’ve splintered their fanbase across every franchise Ubisoft owns. Splinter Cell is dead, Rainbow is an E-Sport, Ghost Recon is GTA, etc
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Hobrick (@Hobrick1) reported@Raven_Crank I can't even start AC IV Black flag on PC because of Ubisoft connection issues lol... I've tried to fix it so many times :(