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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 64% Sign in (64%)
  • 18% Online Play (18%)
  • 12% Glitches (12%)
  • 4% Matchmaking (4%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Tizayuca Sign in 8 hours ago
Paris Online Play 21 hours ago
São Paulo Sign in 2 days ago
Curitiba Sign in 2 days ago
Pontivy Sign in 3 days ago
Paris Sign in 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TechInStockUK
    💿 Tech In Stock UK 🇬🇧 Restock + Deal Updates (@TechInStockUK) reported

    @007GameIOI Also currently enjoying Assassins Creed Black Flag Resynced from @Ubisoft with fantastic 3D Audio / Dolby Atmos support, it's not a setup / configuration issue.

  • PeKoe_Arts
    Pe-Koe Arts (@PeKoe_Arts) reported

    @alhumaiem @Darkfoxx71 @Ubisoft A lot of people are having the same issue. Hopefully a fix is on the way soon

  • DrunknMonkeyy
    Rick (@DrunknMonkeyy) reported

    Why does your game crash a thousand fkn times after an update? Uninstall from steam, try to install on your dogshit app and it takes me right back to steam....JFC get it together @Ubisoft @Rainbow6Game

  • AegisOfAvalon
    Aegis of Avalon (@AegisOfAvalon) reported

    @TheDivMobile @Ubisoft The fact it's is promoted for Steam and Ubisoft Connect ignored is an issue.

  • Zizoplays1
    zizo (@Zizoplays1) reported

    Im kinda afraid of the semi-open world thing, not because it would be a slog or it will be a ubisoft style thing But because the RE engine isn't really one that handles open environments well without struggling, RE9 did have a number of performance issues in its second half

  • stefano_vene
    Stefano Veneziani (@stefano_vene) reported

    @Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.

  • titchyj
    Tom Johnson (@titchyj) reported

    @Ubisoft @XBOX @xboxuk can we please have a fix for the glitch on AC Black Flag: Resynced for the Florida island as I have collected everything, but the chests haven't been counted. Can this please be patched

  • j0_mart1
    jmar (@j0_mart1) reported

    @Ubisoft @GhostRecon Can a support agent take a look at this and acknowledge whether they know about this issue or not and if it's being solved, please? @UbisoftSupport

  • DanTheNoob
    Dan | Dan_The_Noob (@DanTheNoob) reported

    @Ubisoft this just gives an error and asks for a cd key

  • XeroCreator
    Xero (@XeroCreator) reported

    Saw a @discord quest about @assassinscreed #BlackFlagReynced and started playing 15 minutes.... and spent 15 minutes trying to turn off motion blur and chromatic abberation because that is terrible. Could not figure it out... fix it! @Ubisoft

  • Begaria
    Begaria (@Begaria) reported

    Put about 5 hours into PoP: The Lost Crown. Good on Ubisoft on making a Metroidvania out of PoP. It's interesting, and pretty cool. It does have some problems. The combat is too floaty, and sometimes too easy as most enemies can be air juggled to death. No minimap? Bleh.

  • kismet_kismet13
    Kismet13 (@kismet_kismet13) reported

    @YankeeFreeUSA once i summon the mental energy to login to ubisoft connect again im gonna play this.

  • kairl_brandon
    bkairl18 (@kairl_brandon) reported

    @Ubisoft @UbisoftSupport @Rainbow6Game. This is becoming a joke like for **** sake fix Ur game, every single game I'm going against a cheater and it's making it less fun and unplayable. ******* DO SOMETHING!!

  • andreesworld
    Andreé's World (@andreesworld) reported

    @Wario64 In classic Ubisoft fashon, **** is not working.

  • aaron_304
    Freedom and Horsepower 🇺🇸 (@aaron_304) reported

    @PLanvin46753 @Ubisoft Sadly this is true. Poor decisions. They had so many great titles if they could just innovate and avoid live service.

  • GraffTheChrono
    Graff (@GraffTheChrono) reported

    @jexworld_ They don't exactly get to decide what to focus on when their parent company is telling them what to do and funding all their projects. It sounds like you have an issue with Ubisoft not BMG.

  • Sirnoobwulfgr
    Sir Dwulfgr (@Sirnoobwulfgr) reported

    The problem with remaking the older Assassin's creed games is that most of what is there cannot be reused and as we saw with black flag resynced, most of the new stuff ubisoft adds is ***.

  • Expelleddux
    Expelleddux (@Expelleddux) reported

    @assassinscreed I purchased Black Flag and cannot due an Ubisoft Connect account linking issue. Ubisoft support refuses to help me.

  • mike_tolosa
    Mike Tolosa (@mike_tolosa) reported

    @baked__bunny "Don't be mad guys, it's: 1. A price increase, just like any other! 2. A release delay, happens all the time in the industry! 3. Day 1 DLC/Locked content, like your favourite companies such as Ubisoft or EA! These guys will follow through any issue and brush it off like nothing

  • niemczyk_daniel
    Daniel Niemczyk (@niemczyk_daniel) reported

    @HIDEO_KOJIMA_EN I was just playing a Ubisoft game—there’s a supercharged Ferrari in it. It’s a shame I haven’t checked out your games yet, since I’m not working at the moment, but I have bad news for all players: all the servers are hooked up to aggressive, radioactive police-style video games

  • david_watson88
    David Watson III (@david_watson88) reported

    @ecfeclipse @GhostRecon It's Ubisoft they need money to fix their **** up with the new ghost recon they're trying to make so they're asking the community to make it for them

  • MVKiingR6
    Max "MVKiing" Völkl (@MVKiingR6) reported

    I want to talk about the new ranked system. How is it possible that I win one match and then immediately lose the next, I’m hardstuck in Platinum on my alt account, and it shouldn't be like this. Please fix this new ranked system. @Rainbow6Game @Ubisoft

  • neohnerdin
    Neoh 💿 (@neohnerdin) reported

    @BraidzMCau @Brooks_exe @DirtDisrespect Then maybe Ubisoft should stop releasing AC games every year. That’s their problem not rockstars. Give the devs time to cook.

  • yrusalting
    sdeezy (@yrusalting) reported

    @Ubisoft how are you going to have a 25th anniversary for one of your best game series and have yet to fix a SIX YEAR OLD BUG that leads to an infinite loading screen??! Just bought it on PC and can't even play. I was excited for the new update but now I'm asking for a refund.

  • zigwiglig
    No Legz (@zigwiglig) reported

    Love when a new video game has a game breaking bug and locks you out of getting all the 🏆 thanks @Ubisoft @XBOX @assassinscreed HUGE waste of my time. Fix the travel to Principe WTF

  • SinisterOyster1
    Clifford Lim (@SinisterOyster1) reported

    @RohanKarMooN Been having a hard time with Ubisoft connect due to "failed login attempts" and "unable to activate a game" just because I tried changing my proton version 3x and now I have to wait 24hrs. Shts, crazy I just wanna download FC6 crack if not for achievements lol.

  • robolto78
    robolto78 (@robolto78) reported

    @Ubisoft Until you guys decide to fix a game that doesn't work on next gen BEFORE you update the graphics to next gen, you won't get another penny from me. It's insane that you let people purchase this game knowing good and well that it won't work on modern e core PCs. Shame on you ubi!

  • IridescentSun_
    BIBI (@IridescentSun_) reported

    THE FUMBLE NOT ENDED THERE, I SAW AC ODYSSEY GOT A DISCOUNT SO I BOUGHT. LORD UBISOFT GAME BACK TO BACK, HOLY ****. one had massive flickering issues on my 4050, and the other has ****** *** mobile game UI. For **** Sake.

  • KC_4191
    Killer_Clown4191 (@KC_4191) reported

    @Ubisoft @GhostRecon Deploy the drone into the Santa Muerte Library I listened to the WHOLE encounter and it failed. First bug. Please fix it, thankyou

  • TheCartelDel
    Del (@TheCartelDel) reported

    This game got cancelled around 2010, and the pitch looks fire. The problem is that this was also when Ubisoft became notorious for showing polished, pre-rendered videos that looked great, only for the final game to feel nothing like them. Many doubt they could have pulled it off