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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 53% Sign in (53%)
  • 23% Online Play (23%)
  • 19% Glitches (19%)
  • 3% Matchmaking (3%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Limoux Online Play 5 days ago
San Luis Sign in 7 days ago
Guadalajara Sign in 9 days ago
Abbeville Glitches 12 days ago
Noisy-le-Grand Online Play 16 days ago
Toronto Sign in 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • NekoGwyndolin
    NekoGwyndolin (@NekoGwyndolin) reported

    @Bayun_The_Cat @HighDrownedGodX @transcalamitas Dear lord dude, you're acting like FromSoft is about to fall off and become Ubisoft. They added some content to the new version of the game, but they didn't want to make that content exclusive to one console. They are selling it for $5 and it's a one time thing, there is no issue

  • Silverizor
    Silverizer (@Silverizor) reported

    @petarprokiller1 it was a hacker that got into the code and made a fake update, according to the ubisoft support team. and because of that they made another small update to fix it all afterwards but the damage was already done

  • SomeSillyGoosy
    𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported

    @TrillBill478 @Gen3D_Tech @vinibytez Then they should implement input based matchmaking so mouse & keyboard players just play together and as controller players and problem solved. Xdefiant did it and it was fantastic but unfortunately Ubisoft are just ***** ******* and dropped support for it.

  • Virolykana
    joackim lauridsen (@Virolykana) reported

    @Ubisoft maby put some energy into fixing th dead *** broken patch that literlay deletes players caracters when they buy your expencive microtransactions?

  • miptrix
    mip (@miptrix) reported

    @Ubisoft you can fix every bug but when you shoot a window and the piece stays for 7 seconds nice

  • PapaButlerTCG
    Papa Butler (@PapaButlerTCG) reported

    @Ubisoft @gamescom If you don’t let me play my game I bought because you won’t let me login. I want my ******* money back

  • GF_Australia
    Beeline Discovery (@GF_Australia) reported

    @axrxrxr100 @RockstarGames Your not the only one who thinks this. It's an OK game that may attract buyers at $50 if they could fix that frame rate. Rockstar didn't need to fire all their talent. They may as well have openly outsourced it to Ubisoft as a GTA V remaster with more gimmicks and less edge.

  • Dycamax
    DYCAMAX (@Dycamax) reported

    @jui_cyapple You right and I am agree with that but the problem is Ubisoft doesn’t want Rabbids and Rayman coexist together.

  • TheGamerDad_GG
    The Gamer Dad (@TheGamerDad_GG) reported

    @Shpeshal_Nick BUT!!!! They do say licenses can change due to licensing issues in the future etc etc So, you would need the disc to play said game if a licensing changes. Example, Ubisoft puts their library available, but then decide to no longer support it in the future.

  • SEAGamethetic
    South East Asia Game Aesthetic (@SEAGamethetic) reported

    @Doonishsan @XilliaMainis Yes, it was made by Ubisoft Singapore. When Skull and Bones was in development, the game filled with internal issues both from goverment and Ubisoft which made a lot of people in Ubisoft felt sour

  • MJR_Plays
    MC (@MJR_Plays) reported

    @Rebel_ They shouldn’t have gotten rid of XDefiant and fix the damn game. That’s what that game was made for. Ubisoft is stupid tho. COD needs the player retention

  • dragbug1
    David Phipps 🇺🇸⚔️ beep/bop/boop (@dragbug1) reported

    @seanaintsmart @jan_volad You seem to fail to understand the real issue. The issue is about ownership. Digital is fine, I like it better too, but per Ubisoft, and Sony, I do not own it. It's a digital license. I want ownership and I want to give it away or trade it or sell it. Get it yet?

  • ReaperwolfG
    ReaperWolf_Gaming (@ReaperwolfG) reported

    @Ubisoft @UbisoftSupport Plus not to mention the ****** freaking hit recognition not working worth ****

  • aecFanart18
    luna256 (@aecFanart18) reported

    @specops1130 @TKDesignzs This is the problem with you all, trying to act like Ubisoft is nowhere near Rockstar lmao, and I say this as an big Assassin's Creed fan

  • SammyDish
    Sam (@SammyDish) reported

    @Verx_R6 @Ubisoft @UbisoftSupport Reaching out to their support is pointless cos you'll get an automated response,l had similar issue and after submitting several complaints i got no helpful response,l eventually got aid from a support specialist known as FREDTECH01 on TELEGRAM

  • M3ta_Save
    Devils Advocate (@M3ta_Save) reported

    @Steve31205369 @roro__c I'm not arguing about playstations digital future I'm arguing about this point specifically. I think consumer rights for digital products should be mandatory. But in this case we don't know of sony did this because they wanted to or if StudioCanal just didn't want to renew. If it was the later then sony doesn't have a choice in the matter they just following the law. Also I dint know of any case where sony themselves has removed games from somebodies library that hasn't broken TOS without a refund. Other devs have like Ubisoft with the crew but don't think I can name a single sony owned IP that this has been the case. Although I'm happy to be mistaken.

  • crimson21212
    crimson knight (@crimson21212) reported

    @Ubisoft idk how you guys are genuinely still a company. New season of seige. First game we get swept 0-4 cause tm8s dont work with team. Next game 2 people disconnect. 3rd game you cause me to lag out then I cant join back and im banned for 30 minutes. Please go out of business.

  • PHNX_DAO
    PHNX DAO🔥 (@PHNX_DAO) reported

    Ubisoft didn’t forget to upload the game. They uploaded the folder where the game was supposed to be, then apparently released the folder as a live-service experience. (1)

  • Grummz
    Grummz (@Grummz) reported

    Ubisoft FORGOT to include the GAME! Heroes of Might and Magic III, Complete Edition, was an empty box. The AAA publisher with massive QA departments and billions of dollars shipped a 23 kiloBYTE dummy file that errors out when you run it. It took them over 10 hours to fix it. People who bought the game were absolutely furious and reviews tanked. This is why people are mad at AAA publishers who act like they absolutely don't care about what they are pushing out.

  • Nocturnal_FPS
    Nocturnal 🇺🇸 (@Nocturnal_FPS) reported

    @Aserback @TitaniumRolo @AussieOtterR6 The issue is, if you've played the game, you have agreed to the TOS and EULA. By doing that you've given Ubisoft the power to revoke a license for any in game item as it is not "owned" by the user. Legally you don't own the skin so they don't have to refund you.

  • _Dr_phantom_
    Godleftmeunfinished (@_Dr_phantom_) reported

    It's so disgusting how Ubisoft treats Linux users, literally losing money for no reason as this will not solve the cheating problem. For Honor is actually one of Ubisoft's best games so this is really unfortunate and unacceptable. I really hope Valve finds a way to counter this.

  • Bravas09
    Bravas99 (@Bravas09) reported

    @Pirat_Nation the base of cheater is windows fix your anticheat, If Riot can't handle it with so many more security measures, how could Ubisoft possibly do it? Nobody believes that.

  • welpthisisum
    hgagsg (@welpthisisum) reported

    @TitaniumRolo Wow yet they won’t focus on the core issues of the game the CHEATERS ACROSS PC AND CONSOLE IS ridiculous yet they rather focus on lore of the game that doesn’t even have a Campaign mode UBISOFT genuinely does not care about the cheaters as long as they get money and a player base

  • SlyWolf5
    The Derpiest of Derps (@SlyWolf5) reported

    Ubisoft asked for a video of the "Glitch". Which is simply they sold a bundle, that showed an item, now they are trying to charge for the item again because it apparently wasn't in the bundle (Even though it was shown) So I sent them the most sarcastic *** recording I could.

  • M3ta_Save
    Devils Advocate (@M3ta_Save) reported

    @ReasonsTax @roro__c You can then make the same arguement when it comes to all the live service or onlne games on the store. But who did we blame when the crew was shut down sony or ubisoft? Ubisoft because it was their IP not sony because they sold it on their store, not xbox because they sold it on their store, or steam, ect. Why? Because ultimately it isn't down to sony what and IP owner does with their product once a contact ends. It only falls on sony when it's their own IP, cause that they are in full control over.

  • R6Flush
    cltur (@R6Flush) reported

    @VarsityGamingTV Honestly I think everyone knows it HAS to be wrong, but Ubisoft being Ubisoft cannot claim they made a massive elo error so they won't speak on it or do anything about it.

  • jeanmaillard76
    jean (@jeanmaillard76) reported

    @IGN now that they are independant they can make a title like that? what was the issue when they were with ubisoft?

  • LAZOSNIK47
    LAZOS NIK47 (@LAZOSNIK47) reported

    EA, activision, ubisoft no one talks about these other things that are unprofitable, for EA the same game every year and no one has a problem💀

  • MaroModo
    Rather have hope then none at all (@MaroModo) reported

    Insane to me thar an AAA studio like @Ubisoft can leave @TheDivisionGame with the audio issues it has. This type of work is on par with companies like EA but come on Ubisoft, do better.

  • DylanMcColgan
    Dylanmc143 (@DylanMcColgan) reported

    @CruelxTactics @Ubisoft Had this issue earlier in the year played AC2 and brotherhood… not getting it the achievements sucked