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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (22%)
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Game Crash (9%)
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Glitches (8%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Nazaire |
Online Play | |
 Katzweiler |
Sign in | |
| Freyming-Merlebach |
Glitches | |
 Prescott |
Sign in | |
 Rio de Janeiro |
Online Play | |
 Northampton |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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KerooSeta is a Metroidvania
(@KerooSeta) reported
I was super hype for the re-release of #ScottPilgrimvstheWorldTheGame , but the online play is utterly broken. Here's hoping that @UbisoftSupport @Ubisoft will be working on a patch, because the game is currently unplayable in multiplayer. Single-player is still fun.
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Sky Spider Girl
(@SkySpiderGirl) reported
@UbisoftSupport There are no solutions to the UPlay launcher error that I have to install onto my computer. It would be nice to launch from Steam directly
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xX_Dustman50_Xx
(@Dustman50) reported
@assassinscreed @Ubisoft @discord Lol who would wanna win something half *** developed ... I been blowing every single social feed you have for 3 months now to fix the dam cow mission in asguard and you still haven’t I’m not the only one either thousands are mad get your shut together
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Some might even say 'Big' Sleek
(@NothingButSleek) reported
@FamousNB_ It's on Epic but there were day 1 issues so I refunded and re bought on UPlay, but I just made a custom shortcut with Steam so it feels the same
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wiley gamer
(@oldwileygamer) reported
@UbisoftConnect @assassinscreed Er thanks for the update but have you fixed your ridiculous payment system for Ubisoft connect yet or have you realised you completely messed that up so your giving it to gamepass cos you know they know how to run a sub service
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Edgar Solis
(@Punkerman_00) reported
@anamanaguchi @LimitedRunGames @Ubisoft Fix the online
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Areku
(@FoxyAreku) reported
@Snespy @Ubisoft Sorry you're having that issue, playing on switch and not getting anything different from the 360 version I always played.
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Worse than Evil
(@DoNotCareAtAll) reported
@Ubisoft fix scott pilgrim's online plz
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Woo
(@WooBacks) reported
@onvmi I even showed microsoft purchase history in twitter dms and Ubisoft support cases just to hear, “not our problem”
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Drew M.M.
(@JUNEBUGGxCOx) reported
@Ubisoft @LucasfilmGames How about fixing all the other bullshit wrong with all ur games nd online service before u push more garbage out ****** clowns! Yall basically turning into @2K
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CyberKevin
(@CyberKevin_FR) reported
@Tracker_TD Fix it plz @Ubisoft
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2021 or 2020 New Game Plus
(@switchgamer2021) reported
@Ubisoft What does 1.01 fix?
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Mark Edwards
(@EdwardoInnit) reported
@PlayStationEU You might want to give @Ubisoft a nudge to fix the myriad of bugs in the game? In the absence of an Earldorman is still unfinishable despite the latest update. It’s been almost 2 months and I’m bored of wandering around England looting tbh
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Areku
(@FoxyAreku) reported
I'm really disappointed in #ScottPilgrimGame 's online. The game is great just like I remember it when playing offline and with friends, but the online has so many rampant desync issues that legit make it unplayable and force you to restart entire levels. Please patch @ubisoft !
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ً
(@jytuc) reported
@byKroiel @AkeemR6 Go to uplay on your iPhone download the app change your uplay account linked to your psn user (y) your uplay is probably banned or under investigation due to multiple sign in attempts let me know if this worked
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Zarmena
(@Zarmena) reported
I was really enjoying #ImmortalsFenyxRising until I ran into the classic @Ubisoft problem: game starts off well, gets better, then gets dragged to hell and back, making you question your sanity for attempting to reach the end..
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Get To Da Choppa VR
(@GetToDaChoppaVR) reported
Has anyone played Star Trek Bridge Crew on Quest 2 lately? I’m encountering an endless loop of it wanting me to sign in to my Ubisoft account, that then takes me to oculus browser sign in for oculus, then sign in to Facebook, back to oculus etc on a loop. I just wanna play!
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wiley gamer
(@oldwileygamer) reported
@UbisoftConnect @assassinscreed Er thanks for the update but have your ridiculous payment system for Ubisoft connect...or have you realised you completely messed it up so your adding it to Xbox gamepass cos you know they know how run a subscription service
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Carth O'Nasty
(@JD_Plower) reported
@Ubisoft Fix the xbox one port. First level gets choppy and slows down. Music cuts out too
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Jeff Hunter #starttheK1visaprocess
(@ahunteje) reported
@UbisoftSupport Just bought Far Cry 5 on Steam. Ubisoft asking for key. How do I fix this?
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Loyal Service
(@LegendBLEU) reported
@blade329 @PaulTassi Yes this is true, but have you gotten the ame feedback from bungie on in game issues from ubisoft? If its so bad why do you keep coming back to a game that is obviously inferior? Way I see it, I love this game and I will keep coming back. Doesnt excuse their issues but still.
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Xane
(@xane_m3) reported
@anamanaguchi @LimitedRunGames @Ubisoft Thanks Limited Run and Ubisoft. Curse whoever the rights holder was that made this a 7 year problem in the first place. .-.
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Evalse
(@Evalse_) reported
@Ubisoft Hey, my game bug when i finish the 3rd level, i try so many time, and everytime crash, someone have a solution ?
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TheFrostyPuma
(@TheFrostyPuma) reported
@soothing465 @galar_zapdos @RidersRepublic I never said don't market, I said finish the game and then market it. This game is backed by Ubisoft, you don't think they have the money to make the game, promote it AND THEN reap the benefits. Why are you defending companies release shitty broken games and lying to us?
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Kayleigh Steffen
(@KayleeSteffen) reported
Anyone else having a "drifting" issue in #AssassinsCreedValhalla?? @assassinscreed @Ubisoft It seems to happen frequently in this game, making this game almost unplayable, but all my other games it doesn't do this.
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Bryan Robertson 🏴🇪🇺
(@TheCodeViking) reported
@UnderflowStudio Blacklist mostly works, though some people have told me that apparently depending on which version of the game you have, you might have trouble connecting to some of the Ubisoft services or something? So Spies vs Mercs doesn't work for everyone apparently, so I've heard
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Bryce Adams
(@BbryceAdams) reported
@assassinscreed @Ubisoft @discord Anyone else still having dialogue issues just bought the game noticed a lot of issues but I also noticed the patch last night I have zero dialogue still
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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فــــواز عـــلــي 乇 ๛
(@DrFezo) reported
@assassinscreed @Ubisoft @discord I hate ur game ubisoft cause there is a lot of problems
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Rocman13
(@Rocman1617) reported
@Ubisoft Need to fix the onljne play or its going to kill the game