Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 03/18/2026 04:25

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (58%)

    Sign in (58%)

  2. Online Play (21%)

    Online Play (21%)

  3. Game Crash (10%)

    Game Crash (10%)

  4. Glitches (9%)

    Glitches (9%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPrescott Sign in
BrazilRio de Janeiro Online Play
United KingdomNorthampton Matchmaking
FranceDreux Game Crash
FranceParis Sign in
FranceVillefontaine Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • off3nc3 off3nc3 (@off3nc3) reported

    @UbisoftSupport @imquesxt Currently stuck at the "WARNING : READ BEFORE PLAYING" screen , i click to move forward and it's an endless loop. Are you trolling us UBISOFT ? What kind of a CBT is this we can't join the lobby.. Besides the echo-2 errors..

  • NotPxrty NotParty (@NotPxrty) reported

    @Ubisoft Please.. what do i do with the ECHO-02 error on PC? ive restarted my pc and game 3x now.

  • Willie_m85 Wilmars_world (@Willie_m85) reported

    @HusKerrs @PlayXDefiant Ubisoft games haven't been the best same Cronus problems and really buggy

  • MrGrEenFR MrVert 🇫🇷 (@MrGrEenFR) reported

    great so trying to link my old PS4 ubisoft account with my PC ubisoft account so I can get all the skin I had on PS4 on PC after all those years and it says "Error This profile is already linked to another user." no it's not 👍

  • saboteurDS Saboteur (@saboteurDS) reported

    @ApollosMission Ubisoft’s problem is servers. Dogshit servers. It’s very unfortunate but COD and Fifa can handle higher capacity than most other online games except maybe Fortnite Pubg League CS and Dota 2

  • jodyjohnbig john diez (@jodyjohnbig) reported

    @UbisoftSupport Hey ubisoft i’m getting an error code saying “Echo-02” any help?

  • yt_gtelias $ elias (@yt_gtelias) reported

    @ayvlone login Ubisoft, choose platform then insert code

  • hruffmatthews Hunter "Paul-Hunter34" (@hruffmatthews) reported

    Ubisoft is notorious for heavily and unnecessarily monetizing their games; and with XDefiant being free-to-play, don’t be surprised if this becomes a ****** live-service title used to try farming money out of players. It’s almost like that’s what Call of Duty is right now.

  • AcidOverrideOG Alex Corvis (@AcidOverrideOG) reported

    @Ubisoft That’s great and all, but will you fix certain games that don’t run properly on ps5/SX/PC at least? Considering the push for this service is now on consoles, and with the high volume of studios and devs and budget at Ubi, plus the cost of the service, I have no doubt patches of…

  • healy_major 😇********** Clips🤬 (@healy_major) reported

    @Ubisoft Ill buy your games used before I ever subscribe to a monthly service to play them.

  • majinbart jay (@majinbart) reported

    XDefiant will have a strong competitive scene but will suffer and die if it can’t cultivate a casual audience. no matter how much money they throw at prize pools and what ex pro they get to market it, it’ll still be a ubisoft fps in an oversaturated live-service market.

  • CodeVenomSnakes CodeVenomSnakes (@CodeVenomSnakes) reported

    @extirpo @PlayXDefiant Ubisoft trying to fix the network problem.

  • VladTheInhaler_ VladTheeInhaler 🦊 (@VladTheInhaler_) reported

    @Bigfella0T @Bartonologist @PlayXDefiant the game is extremely popular for beta rn, im pretty sure its the login servers causing alot of the slow matchmaking and ****, it is ubisoft after all, i hope it finds its way

  • CodeVenomSnakes CodeVenomSnakes (@CodeVenomSnakes) reported

    @silverSixZ @PlayXDefiant They are having network problem in the game. Ubisoft is trying to fix it.

  • SpartaRulz B.A. Cardi (@SpartaRulz) reported

    @ChrisHarte7 @PureDeadGaming There's a difference, PlayStation doesn't have the same service, just the classics. Xbox and PC has access to all Ubisoft titles including day 1 titles and DLC. Hopefully this service comes to PlayStation as well.

  • JordanLG89 Jordan Griffiths (@JordanLG89) reported

    @ModernWarzone Id have a decent thing to say had ubisofts redeem page didnt crash after I put my code in and now it’s invalid and I can’t get in touch with Ubisoft for help theyre cus support page is pointless im gutted

  • NotPxrty NotParty (@NotPxrty) reported

    @Ubisoft Please.. what do i do with the ECHO-02 error on PC? ive restarted my pc and game 3x now.

  • Kit610755926932 Kit (@Kit610755926932) reported

    @UbisoftSupport At the time I thought it was an issue with the cross play and Ubisoft connect because my ps4 friend had the same problem but we just restarted the game and it fixed for him and later on for me so maybe it was just my internet

  • KurbaR6 Kurba (@KurbaR6) reported

    My experience with #XDefiant so far has been, press next to start, press back to exit, press next to start, press back to exit. I just wanna try out the game Ubisoft. I'm just gettin an Error msg when im opening it . @PlayXDefiant can u fix this pls?

  • LolindirLink Lolindirlink (@LolindirLink) reported

    @UbisoftSupport @GameMoshpit I've been here, Ubisoft Support frankly helped. But it was a bit of a strange and quirky error. Get support to help you out, once connected it's good 👍 (because we never have to deal with it again lol)

  • Elitestrokes ELITESTROKES (@Elitestrokes) reported

    @Xsvlr @BigHosey67 @PlayXDefiant Go to twitch and go to twitch drops click connect ubisoft sign in then go to redeem ubisoft put the code in select your console then it will redirect you to connect that console account to ubisoft then you get the email

  • KPCeeJ Symmetra Stan Account. (@KPCeeJ) reported

    I do hope XDEFIANT is successful for Ubisoft, they've been trying to find their way into the F2P/Service game niche for quite some time.

  • RealTrueDeviL TrueDeviL (@RealTrueDeviL) reported

    @PlayXDefiant @Ubisoft Ok guys, I did 1 hour of the game, got into 2 matches, the rest of the time, the servers **** themselves.. Completely made me lose the will to stream today.. I'll try it again Tuesday, hopefully by then they have fixed their broken servers.. Laters!

  • Xtremeience Xtremeience (@Xtremeience) reported

    Would get ubisoft+ on Xbox but not for £15 Only problem soon will be when the Game Pass price increases to be more than this then Ubisoft+ will look valuable despite less games If they offered a trial for it I'd take it, I can definitely see it bundled with GP at a high price

  • NotPxrty NotParty (@NotPxrty) reported

    @Ubisoft Please.. what do i do with the ECHO-02 error on PC? ive restarted my pc and game 3x now.

  • MURDERRAPEKILL ow2 player (@MURDERRAPEKILL) reported

    @Ubisoft can't wait for you to launch this game with the same dogshit server issues

  • YeetusMcFetus21 Yeetus McFetus (@YeetusMcFetus21) reported

    @SpartaRulz @Stallion83 EA play doesn’t include day one releases tho when ur doing it through gamepass because EA then came out with a separate service for those things so I imagine Ubisoft could do the same

  • GameMoshpit GameMoshpit (@GameMoshpit) reported

    @UbisoftSupport Ubisoft is saying my Xbox account is linked to another Ubisoft account but it’s not. Even checking on the Xbox site, it’s not linked to anything ubisoft. Then it just says “error”

  • FemboyCrim Femboy Crim (@FemboyCrim) reported

    @MrGrEenFR Yeah it has to be the same Ubisoft account on both pc and ps4, not different ones. Bunch of people have had the same problem cuz of it

  • sausje85 SauS (@sausje85) reported

    @UbisoftSupport Keep getting connection lost on Ubisoft connect login.. Obviously my internet is fine and working.