Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 16 hours ago |
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Glitches | 21 hours ago |
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Sign in | 1 day ago |
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Sign in | 2 days ago |
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Online Play | 2 days ago |
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Sign in | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jpofferz | ~KH4 WAITING ROOM~ (@jpofferz_ttv) reportedThat Ubisoft live service image did irreparable damage to the AAA game industry by convincing moronic executives that a infinite money glitch existed
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buldak obama (@w2heck) reported@WhiteHartOmaha @sempiternalost @KirPinkFury Botw actively fixed like most of the issues ubisoft tower systems had so acting like its derivative is crazy when it actively defined the mechanic
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Jane Tho (@stfupuii) reported@Royal_Penguinxx Hey royal can you please tell Ubisoft to fix their load outs. Mozzie glaz echo and vigil mute always change their secondary after like 3 log ins.
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Paul (@woodzini20) reported@Ubisoft Can we please fix the rank system I keep versing diamond people playing with coppers so they get easier lobbies I’m plat 2 it dosent make sense
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nat (@JustAfab) reported@NarutoR31565 @User_Error67 Titles. The problem becomes when older titles are attached to companies like Ubisoft who completely changed to a live service model and then made a dedicated app and such to have their games on a storefront. Only to take every older title and shut them off and not delisting them
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Daichi (@AshenOne38286) reported@HardwareUnboxed IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.
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Serge343 (@Capcom333) reported@xMBGx Depends on the situation. Most first party PS games are quality at launch and attract my attention. Some publishers like @Ubisoft and @bethesda give us broken/mandatory download type games in which I wait for a sale. Paying for a complete, quality product.
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Crater Bob 🇨🇦 (@Crater_Bob) reported@snoozychu @serdisbad And people wonder why I stopped playing that friendship-ender of a nightmare! @Ubisoft can't stop making these broken-*** games, I mean look at Siege, the marketplace for the game is STILL down after the Christmas hack nearly five months ago! X_X
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markanthony perez (@mp131167) reported@CrimsonDesert_ I know everyone is kissing yall *** but seriously fix your ******* game already. Reality is you released an unfinished product but luckily you have all this support b/c if u were ubisoft you would take so much heat. Focus on controls & stability
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Hakan (@Hakan1630386105) reported@nachitoochoa1 @Ubisoft Had this issue; TysonNerd on X sorted it.
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Aserback (@Aserback) reported@Jok3rR6 Ubisoft? U think tanking stocks, stopping development on games, flopping woke games and millions of dollars lost the next year in a row doesnt affect the company and everything around it? Do r6 pros know how companies work? These dudes cant fix the smallest bugs dude, no money.
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Emissary Commandant (@EmissaryCmmndnt) reported@LifeisaGameMag @Higgs_GG I mean obviously, since I started this, I was just trolling Ubisoft about bringing her on for advice. I never said she's actually giving feedback there, but everyone just played broken telephone and lost the plot.
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OCD0006 (@OCD0006) reportedHey #ubisoft #ubisoftsupport when is someone going to fix my account issues!? Ive filed multiple tickets and even a few reports to the "bug reporter" page. I CAN NOT USE OR PLAY THE CONTENT I HAVE PAID FOR! Its been over a month and nothing is fixed! #tomclancysthedivision2
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NRX2002.LN4¹🐢💜 (@NRX20021) reported@R6esports @FiveFears how are they, probably, the only team to have these issues, with everyone having the same gear, they cried enough about it on here, saying ubisoft wouldn't treat them like that if they were Faze, crazy
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🦑 (@teddyekati) reportedSo I bought far cry 5. Downloaded it. Wanted to play it. But @Ubisoft had a dumbass launcher instead of just running the game. So I try to create a stupid @Ubisoft account, but it won't let me, saying there are errors, to try again later. So I try to contact @Ubisoft support.....
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TheRadicalAlex (@TheRadicalAlex) reported@eyeziiick I had the same issue for playing some Rayman game years ago. Asked me to install Ubisoft-steam when I bought it through Steam and I just never played the ******* game.
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Savagedonbihhh (@SaVaGeDaTMaN) reported@Maverick__CW @Ubisoft I was “Heart”land broken when they announced that at the meeting. I had been waiting for that for so long
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Ant 🐜 (@TheInsect_) reportedI think the issue with the new star fox designs for me is that it just doesn’t feel like star fox or Nintendo like I woulda believed this is some random Ubisoft IP if I didn’t know any better
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Sabamika (@Sabamika1) reported@CombatFli @Wario64 Cloud gaming and EA/Ubisoft claiming the future of gaming is live service are bad running jokes that should go away. But never will.
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Caffeina (@CaffeinaWeb3) reported@KissItAndWink @playoffthegrid @onepixelbrush Oh it happens constantly in AAA. Call of Duty uses multiple support studios. Rockstar, Ubisoft and EA outsource work all the time. QA, cinematics, animation, trailers, mocap, sound design, co-development teams etc. Modern AAA games are way bigger than “one studio builds one game alone.” So the outsourcing itself isn’t really the issue. And honestly this isn’t against you. You’re asking legitimate questions. Real players notice these things. But I think players only start questioning all of this when the final product doesn’t feel like it delivered what the funding, marketing and promises suggested it would. Because if the game fully delivered… nobody would care who worked on it. The real question players are asking is: “Where did the money actually go?”
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Biker_TV 🇺🇸 (@Biker_TV_USA) reportedPeople quit this because the grind is way too much for what you get and the other biggest problem it is I pay to win the one thing that you Ubisoft does best is killed their own games
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Balduran (@BalduranG) reported@TheHiddenOneAC I dont mind, its still worth torrenting at least. But anyone paying 60 bucks for a remaster is truly retarded, especially giving the money to post 2020 ubisoft. Thats some broken cuck ****.
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UTD Chaz (@utdchaz1) reporteddidn’t have one at the time so but I logged into in through it being linked to my psn but I unlinked it to link to another Ubisoft account I could access the email to to try and solve my age verification voice chat problem and in doing so have lost all my progress I spent years
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Jack (@Smurfgotbeat) reported@FGuffin1133 @MADkurious @Ubisoft She is younger than me yeah. I'm in my thirties and I grew up way before my time due to reasons out of my control. It's not a problem she's "there" the problem doesn't lie with her it's Ubisoft's thought process and thinking..that's the issue. There are those who aren't even entertaining a massive fanbase or have the reach she does who have spent more time in the franchise as a whole who more than likely can pull things out factually than I can and I've played the majority of the games minus a few. The issue is embedded in the video game industry unfortunately.
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Demente 🇵🇷 (@imdemente) reported@AgaiinTx This just proves that the leaks are real, and to be honest, it's partly good for Ubisoft, because it makes them realize what they should change or fix in their games...
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Gannoh (@elgannoh) reported@RealNam58912695 @TheRooster Valhalla's issue isn't with amount of content, it's with quality of its amount of content. Ubisoft have tried emulating The Witcher 3 for years now with none of the storytelling ability of CD:PR
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InkedSylveon (@InkedSylvee) reportedsoo @NTE we sticking to the broken @ToF_EN_Official hmmmm starting to feel like yall are the CN Ubisoft cant make anything without it breaking
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MILANO (@kkkmilano) reported@UbisoftSupport Hello Ubisoft Support, I can’t find the Dawn of Ragnarök expansion for Assassin’s Creed Valhalla in the PS5 in-game store and haven’t seen it for a long time. Was it removed or is there another issue?
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bobs burgersssss (@wAtErR2124) reported@AkiraAmora @Ubisoft Typical Ubisoft issue
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Piotr Purchalak 🇵🇱💪🏻 (@pioterpe) reported@TzarNoble @ArcRaiderAlerts Let them buy it. Maybe they'll fix ARCR and finally create some activities for players. Since they bought Ubisoft, RB6 is the best in ages.