Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maubeuge	Glitches	4 days ago
Mexico City	Sign in	4 days ago
Cehegín	Online Play	8 days ago
Weimar	Sign in	9 days ago
Pessac	Online Play	9 days ago
Escalquens	Glitches	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Metal sonic 91 (@Metalsonic91) reported 54 seconds ago

  @Kyithios Fun fact I bought the crew on steam and put over 200 hours in to it When Ubisoft shut the server down making even the single player part of it unplayable I asked Steam for a refund They gladly obliged

• 
  GP游戏脉动 🎮 (@TheAnnaji) reported 6 minutes ago

  If Ubisoft insists on remaking their back catalog, here are 3 games that would flop so hard they’d go down in gaming history: 🔔Prince of Persia: Warrior Within Toning down the 2000s metal/edge ruins it for fans; keeping it cringes out modern players 🔔Splinter Cell: Pandora Tomorrow Live-service design would completely ruin Spies vs. Mercs 🔔Assassin's Creed 1: The gameplay loop is way too repetitive for modern AAA expectations That awful haircut 😖

• 
  Jack (@Smurfgotbeat) reported 6 minutes ago

  @michael_ba21764 Unfortunately some of them just aren’t given an choice, this is Ubisoft they have lost that credibility and identity they had for a very long time but I than think they lost majority of it due to their own actions and stubborn attitude to be unaware they were creating problems for themselves and between and for consumers of the brand.

• 
  Lumen Heijdendael (@LumenHD) reported 8 minutes ago

  @SynthPotato The biggest issue is the lack of mocapped cutscenes and production quality. Dialogue and characters are poorly written as well. It’s especially inexcusable with how big Ubisoft is

• 
  🫣😤🥹 (@Robbib3ar) reported 10 minutes ago

  @capcanelita @Wooshkrach @desm0ndbane Pretty sure it has more to do with increased focus and moneys spent on repetitive live service cycles through ultimate card purchases, VC, and how that effected the add-on market and their prices across the board. Ubisoft almost directly stole the VC model from 2k lol.

• 
  FinalBoss.io (@FinalBoss_io) reported 13 minutes ago

  3.5 million copies in 14 days for Black Flag Resynced. Turns out players will, in fact, buy the game when the pitch is simple: A thing they already love, made easy to buy, running well on PC, without smelling like homework. The funniest part is Ubisoft beating its own full-year expectation in two weeks with a remaster of a 2013 game while the broader business still needs a restructuring story wrapped around it. That’s not nostalgia performing a miracle. That’s demand looking obvious the second a publisher stops fighting it. Credit where it’s due: 100k+ concurrent on Steam is a real result. Players showed up. Ubisoft shipped something people felt was worth paying for. But let’s not turn one win into a fog machine. A legacy hit overdelivering does not magically solve the trust problem that made "just sell me something good at a fair price" feel like a corporate breakthrough. Still. Nice reminder that consumer demand is not mysterious. Sometimes the market research can be replaced by making something people actually want.

• 
  Challah Bread (@challah_bread_) reported 15 minutes ago

  @Dexerto And like Rockstar. Ubisoft insists on their own bad launcher. The companies that do this like EA as well are the ones that push for more expensive and only digital and are all hated and will not survive the 2nd crash.

• 
  Prospector (@NewsProspector) reported 15 minutes ago

  @DoesItPlay1 @GamesRadar Ultimately what we need is a way to download the patches that games need to work and be able to store them locally on storage other than our consoles (for the sake of hdd space), and when we need them be able to use something like a UBS stick with the patch(s) on it to plug into the console and patch up the game. This would be for after when the online services to patch the game are no longer available. This would fix the issue with the bad releases (Ubisoft looking👀 at you) and aid in game preservation.

• 
  Kaya Görgüner (@kaya_gorguner) reported 16 minutes ago

  You delete my reporting ticket for no reason. You share in game reporting system. It obviously not working! Nobody in your company dont care cheating pandemi in this game. I delete now never be back again.Never play an ubisoft game ever. @Ubisoft @UbisoftSupport @TheDivisionGame

• 
  Freedom and Horsepower 🇺🇸 (@aaron_304) reported 16 minutes ago

  @PLanvin46753 @Ubisoft Sadly this is true. Poor decisions. They had so many great titles if they could just innovate and avoid live service.

• 
  Varré ✝ (@Le_Mask_Keeper) reported 17 minutes ago

  @SynthPotato It genuinely pisses me off how badly Ubisoft Quebec ****** with the modern day in Shadows. AC Vahalla, for all it's faults, was finally the chance to fix the broken and shattered Modern day but Ubisoft looked at Darby hard work and said nah, let's start this stupid plot.

• 
  Life is a simulation (@CPR5883) reported 19 minutes ago

  @Rainbow6Game Fix the map rotation, its the worst. 80% of the time Kafe, Consulate, Lair are up for vote. Maps suck, servers suck, 95% of players are toxic but Heaven forbid you call them a word. **** you Ubisoft, you have become EA.

• 
  Xyz 🦹 (@Xyz_lm10_sc30) reported 20 minutes ago

  @Genki_JPN You see statements like this only from people who can create ART. Ofcourse the Ubisoft CEO saw no problem in getting rid of discs

• 
  Jordan Dufrene (@J0rdvnn__) reported 20 minutes ago

  @Ubisoft Fix your ******* Ubisoft Connect app. I've bought games on pc that I can't even ******* play.

• 
  Thinker (@OscarTheAccuser) reported 26 minutes ago

  @Battlefield Fix yo game Ubisoft

• 
  ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported 27 minutes ago

  @Rainbow6Game @Ubisoft @UbisoftSupport genuine question. Do yall not care about your fan base or your game? Yall are so so so quick to announce something new but can’t fix the cheating on pc or console, or the fact that players using an elite controller are stuck in MnK pool…..

• 
  Mortheous♿️ (@Mortheous) reported 42 minutes ago

  @Possumeforging @Ubisoft The issue is that I have is that the numbers they are using to justify it are massive skewed and not in the least actually HONEST about the topic. It's not "85%" digital to 15% physical. It's one of the topics we'll be talking about on tonight's #BitsandBones.

• 
  Nega Craig (@CraigReborn) reported 44 minutes ago

  @DoesItPlay1 We know people are going to buy GTA VI like the world is going to end. Demanding one company does not solve the problem. Why not criticize Valve, Epic, Ubisoft, EA, Rockstar, Nintendo or Xbox? Why there is no physical media on PC anymore?

• 
  Anxsighety (@AnxsighetyX) reported 45 minutes ago

  @JezCorden @klobrille Believe this is a Ubisoft issue not a Microsoft one.

• 
  Strobe (@DragonBeast56) reported 45 minutes ago

  @UbisoftSupport my ubisoft account got hacked, the email was changed now i cannot login back into the account please help

• 
  Ghost Of Babylon (@KindredBlade) reported 46 minutes ago

  @popuniversee I think the cut content was a huge problem in these games. From sands of time to two thrones, Ubisoft just rushed through them.

• 
  Earnest L Edwards (@EEdwards34) reported 49 minutes ago

  @iTzSponge04 @lonewolfgamer30 Gamers paid for the game. Not for a temporary game no matter the servers got shut down. Ubisoft shutting the servers down was no different. If its no longer on the disk and we can't play it, it's deleted. There were no refunds given.

• 
  Igor (@Silva_costa_07) reported 49 minutes ago

  @NikTek When Ubisoft included a lot of NPCs and the game launched broken with FPS drops, you guys bashed the company—so they never did it again.

• 
  mobbie (@Mobbie1996) reported 50 minutes ago

  @GinRombayRumba @ChesronKocsis @digitalfoundry Also, forgetting Ubisoft no longer sells keys globally but login redeems and even then that's barely a thing

• 
  Pouët (@Pouet2) reported 51 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

• 
  Topchef1288 (@topchef1288) reported 51 minutes ago

  Resynced fixes a historical error from the original of Black Flag… In the OG, a random soldier kills Blackbeard. But in Resynced it’s now Maynard. But this is now historically accurate Historically Maynard also decapitates Blackbeard and hangs Blackbeards head on the front of his ship to prove Blackbeard is dead #assassinscreed #ubisoft

• 
  Pouët (@Pouet2) reported 53 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

• 
  ShinMekaku (@ShinMekaku1) reported 54 minutes ago

  @GermanStrands Ubisoft has such a good engine for graphics, only problem i have with them is the gameplay kinda feels the same for most of their games, but credit where its due, this looks gorgeous

• 
  Game Pro (@GamePro007) reported 56 minutes ago

  @BeatzCreations @TheDivisionGame TD2 HAS THE SYSTEM Snowdrop Engine OLD, OBVIOUSLY THIS GAME IS FULL OF PROBLEMS. AND THERE ARE ONLY 20 DEVS AND UBISOFT IS RUSHING TO MAKE MONEY. THE NEW SNOWDROP ENGINE IS BETTER, BUT FOR TD3 bye agent

• 
  Azure 🇨🇦🇭🇺 (@Azure_296) reported 59 minutes ago

  @Pirat_Nation What...? I love open world, but the problem is that some games have boring, empty, and soulless worlds like every Ubisoft game