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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (78%)
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Online Play (12%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zürich |
Glitches | |
 Metz |
Sign in | |
 Trichūr |
Sign in | |
 Samsun |
Sign in | |
| Pontivy |
Sign in | |
 Alta |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Flexy
(@Flexy_r6s) reported
Cant wait for ubisoft to remove kapkans 1.5x scope, its really an issue on that operator!
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marc jones
(@namredips82) reported
@AndyAnd92 @RidersRepublic @UbisoftMusic Good luck it's been broke since the beta. I've jumped through hoops this week trying to fix it. But ubisoft support have stopped replying to me now. Just cancelled my preorder. Its a joke
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redMotion66
(@factor861) reported
@Ubisoft @RaffGN7 @FarCrygame Fix enemy respawn rate please..too fast..
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FighterFPS
(@FighterFPS) reported
@ru5hhh @verge Yes. Same with no one is buying games by EA, Ubisoft Activision, etc. anymore. Oh wait.... Why the hell do people still buy EA games after the broken and unfinished games Mass Effect Andromeda, Anthem, etc.? Why? And Ubisoft made billions in 2020. How?
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Seshfather
(@Seshfather) reported
@RidersRepublic @Ubisoft When will the servers allow us to play tried yesterday, same issue today, rather pointless having this trial if it does not work for all platforms? I mean I ain't sure about buying the game but I am interested, want to try before I buy and even that ain't a option, come on guys
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soul .
(@realAmorka) reported
@UbisoftSupport Hello, I have a problem with my account, and this is the second time I have this problem. I subscribed to the ubisoft+ service yesterday and today I cannot play because my subscription has expired, help please
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Auzyyyyyyyyyyyyyyyyyyyy
(@merpaholic) reported
@Ubisoft imagine 25mbps internet connection, literally just logged into my account while in game, and now your ****** app isn't letting me log in because "muh a service is temporarily unavailable"
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Unsell
(@Unsellgt_) reported
@UbisoftMobile @growtopiagame (1) Dear Ubisoft Team, Hello, there might be an issue to my account that has been banned/suspended for no reason at all.
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Adrian
(@adriancollimx) reported
@UbisoftSupport i have an error “Bookworm” i cant see the ubisoft store on ps5 (spanish latam language) only if i put englsih (us) language in the console.
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IrishBanshee35
(@IBanshee35) reported
@robertheadley Ubisoft I've never had issues playing their games.
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soul .
(@realAmorka) reported
@UbisoftME Hello, I have a problem with my account, and this is the second time I have this problem. I subscribed to the ubisoft+ service yesterday and today I cannot play because my subscription has expired, helppp.
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Auzyyyyyyyyyyyyyyyyyyyy
(@merpaholic) reported
Well, ubisoft doesn't have to imagine because they're the ONLY ONE WITH THIS ISSUE
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Loroko
(@blackflypress) reported
@ChubbubLIT @JAMALIGLE @KurtBelcher i feel u. they just announced a new splinter cell, but nope ubisoft is some ****. i was slayin on COD, but nope, activision is some ****. oh well. **** em. theres plenty of stuff to do that wont make me feel like i am part of the problem.
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Ernest
(@ern_ernern) reported
On Sep 6th,the UPlay launcher has crashed multiple times with the error message "UPlay has stopped working", while he was playing Seige.Although this does not affect his gameplay, he received an email stating his account is banned due to Battleye detection of using cheat in game.
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Methodical Meme Machine
(@MethodicalMemes) reported
@SageSenjutsu @chaosphere21 Yup. They could buy Ubisoft and there still wouldn't be a problem, legally.
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🔥PS VORTEX🔥 Podcast
(@Shreeveera) reported
@SickTv4k Isn’t every single Ubisoft game like that. Had the same issue with AC Valhalla as well
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Stefan Dehnert ステファン
(@CheekyBoinc) reported
@in7ead @PorterJonD2 @NVIDIAGFN No, that's normal here. You must first add the games that use Ubisoft Connect as a link via the website or the app for your account. After that, the error will no longer occur.
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big bad Walf
(@Mondanzo) reported
@U7THGODDESS @Ubisoft They could also fix their actual monopoly game first before releasing an overpriced alternate version
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HQ
(@HQ84856403) reported
@FoxySirinity @CDPROJEKTRED one thing is taking a few extra months for polish and another very different thing is to release a game with literally every single game system broken. every. single. one. stop defending cdpr, they have demonstrated they are just another ea, ubisoft, they aim to please investors
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ジ BattyFlaps ジ *old profile*
(@JaayOnPC) reported
@UbisoftSupport its only happened in the crew 2 so far but i've been having nothing but issues with ubisoft servers just disconnecting me from games recently
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soul .
(@realAmorka) reported
@UbisoftConnect Hello, I have a problem with my account, and this is the second time I have this problem. I subscribed to the ubisoft+ service yesterday and today I cannot play because my subscription has expired, help .
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Jack Wells
(@mrwells141) reported
@Ubisoft @RaffGN7 @FarCrygame Please fix the screen tearing and blurry visuals on ps5
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Stefan Dehnert ステファン
(@CheekyBoinc) reported
@PorterJonD2 @NVIDIAGFN You must first add the games that use Ubisoft Connect as a shortcut via the website or the app for your account. After that, the error will no longer occur.
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Adrian
(@adriancollimx) reported
@UbisoftSupport FarCry6: i have an error “Bookworm” i cant see the ubisoft store on ps5 (spanish latam language) only if i put englsih (us) language in the console.
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Samantha Lopez
(@Samtheham02) reported
@Ubisoft @RaffGN7 @FarCrygame Fix the cut scenes in Far Cry 6 ffs, who wants a locked 30fps while the game can run 60 on Ps5 and Xbox Series X 😒
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Little Rookie
(@LittleLutic05) reported
@Ubisoft @RaffGN7 @FarCrygame Guys, the game is good. Even more.The graphics are super. But there are errors. And the ending is just awful.😑 Could you do, maybe, dlc where Diego will survive and we have some tasks with him?🤭 It would be interesting. Because after the finale, the desire to play disappears🥲
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alfie
(@alfie67121181) reported
@Ubisoft fix your ******* game i’m banned again because of your ****** game crashing
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Blake
(@Blake68599598) reported
@UbisoftSupport Its just disheartening that it's now been 4 hours, and no help with my issue. Currently not a good support line. Even the ubisoft live chat is down.
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Michael Perkins (Consigno)
(@Consigno10) reported
@4Most_gg My GFN is a pixelated mess on the app on my PC. Chrome is fine. When I tried to use on my GTV I was stuck because of the the dumb Windows 3.1 login boxes for Steam and Ubisoft Connect that I couldn't manipulate without a keyboard and wasn't worth the effort....
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Joseph Blanchut
(@JB13FTS) reported
@assassinscreed 2 kinds of crashes. One notifies you of the crash,not often; the other just "Jumps Out" and you have to reload,very often... Once in a while, avatar starts flying or running like hell & dying - superbugs. No other bugs encountered so far!🦘✈🖕🏻💩 Uplay.exe is... ?