Ubisoft Connect down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (19%)
• Glitches (8%)
• Game Crash (8%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Sign in	4 hours ago
La Garenne-Colombes	Glitches	21 hours ago
Vizille	Glitches	5 days ago
Cape Town	Sign in	5 days ago
Saultain	Sign in	7 days ago
Lyon	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KillSwitch 🇺🇲 (@KSGFEAR) reported 2 minutes ago

  @Rainbow6Game This is why I barely play R6 on console anymore because Ubisoft don't care and Microsoft/Sony won't let Ubisoft fix R6 on console its ******* unfair 🤬

• 
  OGKz99 (@HatchellJacobi) reported 2 minutes ago

  @Ubisoft hey can you plz fix my rainbow im tired of hitting people in the head and them not dying in rainbow six sigue so can plz fix that i keep headshoting and no dont when its suppsoed to be 1 headshot kill so plz fix im tried gettin screw over bc of this

• 
  MarcoVanBasterd (@MtotheVtotheB) reported 3 minutes ago

  @Ubisoft @FenyxRising that’s assuming that after paying £33 for the season pass to get the dlc content you aren’t one of the many people affected by the ongoing issue where the additional content does not appear! which has been going on for months with no other update than it will be fixed in April!

• 
  Frenksonn (@Frenksonn) reported 8 minutes ago

  @Ubisoft @Rainbow6Game @UbisoftNL before adding a copypaste gamemodes, fix your game! 4 matches this evening. 1. Cancelation abuse, 2nd mmr abuse, 3rd cancellation abuse (-115 mmr). 4th match loss because of the state of mind that gave us. FIX. YOUR. GAME #RainbowSixSiege #Ps5

• 
  Will Engage ⌨️🖱️ Powered by Nuka-Cola (@EngageWill) reported 9 minutes ago

  I feel like playing some @TheDivisionGame 2 tonight. If it crashes (like usual) maybe swapping to Div1. I've done everything Ubisoft has said and I still crash exactly the same way every time. No warning or crash reports, just straight to desktop after about 5 minutes.

• 
  BroncosKing01 (@BroncosKing01) reported 10 minutes ago

  @UbisoftSupport @Rainbow6Game My friend @Zixpixell and I are currently trying to play the Rainbow is Magic. We are having a problem though. The ubisoft connect friend lists currently do not show us online. Is there a problem with the servers?

• 
  Ⓥ Dragos (@1Dragos1) reported 14 minutes ago

  @CerebralRaijin @DarwinElegant This game is finished, Ubisoft is just too lazy to fix it

• 
  An12854 (@an12854) reported 16 minutes ago

  @ErenYeager1404 @Rainbow6Game About the game crash, verify files integrity, ubisoft didn't update the game properly

• 
  Gxrber (@gxrber) reported 17 minutes ago

  Hey @Rainbow6Game @Ubisoft Can you fix your game for gods sake? Ive been playing since beta and I do not see why a game in the making for 5 years can have this many bugs and Mistakes, I'm done losing Leo because my game loses audio and crashes last second when im up 3-0!!!

• 
  TraitorousSaiyan.if (@TraitorousSup) reported 21 minutes ago

  @MannyHeffleyR6 @HigonaRudolf @Rainbow6Game Ubisoft cant seem to release a patch without breaking their game in the process, i could care less about events. I dont care about skins. But their game is broken and awful. Just like the company

• 
  Frenksonn (@Frenksonn) reported 24 minutes ago

  @Ubisoft @Rainbow6Game @UbisoftNL before adding a copypaste gamemodes, fix your game! 4 matches this evening.1. Cancelation abuse, 2nd mmr abuse(-115?!), 3rd cancellation abuse. 4th match loss because that previous ones killed the fun for us. FIX. YOUR. GAME #RainbowSixSiege #Ps5

• 
  ThatzMooseYT🚫 (@aschwartz014) reported 25 minutes ago

  @AmirAbdallah20 @Rainbow6Game Mnk is a Microsoft and Sony issue, not Ubisoft

• 
  Tyr ᛏ ( ᚱᚨᚷᚾᚨᚱᛟᚲ ᛁᛊ ᚲᛟᛗᛁᚾᚷ ) (@TyrLuthor) reported 27 minutes ago

  @JelleHermans1 @MariaVZolotova @Jorraptor Something so little? Theyre literally making more money from microtransactions in a single player game i remember when that was an issue but no its ubisoft so we're gonna let them get away with it for some reason not to mention they treat their employees like ****

• 
  Will Engage ⌨️🖱️ Powered by Nuka-Cola (@EngageWill) reported 31 minutes ago

  @Irishwldkat87 @TheDivisionGame Ubisoft sent me a list of things to do last week, I went through them all and then logged back in. Crashed. Not sure what's causing it, none of my other games ever crash.

• 
  Drew (@fatpie75) reported 33 minutes ago

  @Ubisoft why are Trophies for Watch Dogs Legion so utterly broken on PS4 and PS5? I can’t get several to drop on PS4, I transfer to PS5, the missing ones drop, but none of the others?!? It’s a joke.

• 
  Gongo Lee (@ianga_decimo) reported 34 minutes ago

  @Ubisoft Fix Border

• 
  JstCyber™ (@Jstcyber) reported 35 minutes ago

  @UbisoftSupport hi I have a problem with my Ubisoft plus subscription I've already paid 15 € and that was 5 hours ago and now it says that my subscription suspended cause payment failed.. I already paid successfully and my card is working and I have a A receipt from the bank...

• 
  Davaek (@Davaek92) reported 35 minutes ago

  @bigoldguns Its being a bit screwy apparently Division 2 got broken by some uplay patch a few days a go and I need to do the fix or it will keep crashing

• 
  Jerome Abel (@JeromeAbel10) reported 38 minutes ago

  I played @HyperScapeGame last 3 days. I played 3 match but it kept kicking me out with the error code orchid 19008. I Uninstalled and removed @Ubisoft_UK installer. Good job Ubisoft. Hyperscape looked great but it was a disappointment

• 
  OriginalPenguin - Adam (@OriginaIPenguin) reported 43 minutes ago

  @GemBearGaming I question whether there's been a reduction since they added Ubisoft Connect. This game uses dynamic resolution, and suffers from performance issues, they could be giving my consistently bad results. Then again, if I can only ever get 1296, that's going in the database

• 
  Rapha (@MrRaphZahn) reported 45 minutes ago

  @phenilia164 @IiliYul @Ubisoft Damn, sorry to hear that 😞 I guess you don't have the option to play it on console? Did you contact Ubisoft about the problems with your PC version?

• 
  Filthy (@STUDxNINJA) reported 48 minutes ago

  @Ubisoft How about you fix the servers from disconnecting and turn the abandon sanction off in the meantime!!!

• 
  Sim2111 (@Sim21110) reported 48 minutes ago

  @LifeatUbisoft @Ubisoft @UbiMassive You get kicked for not wanting to glitch bosses and fix the new stupid dmr glitch and if you could fix the drop rate of weapons and loot from raid bosses also loading into a raid to find there's no Intel having to quit raid to load back in.

• 
  XenixHD (@XenixH) reported 48 minutes ago

  @Rainbow6Game Ubisoft: *adds new event to console* also Ubisoft: *looks the other way on the recoil bug, cancellation glitch, and server issues

• 
  John Sierchio (@JohnSierchio) reported 53 minutes ago

  @NVIDIAGFN @nihalkprakash I’m trying to start rainbow six siege and I’m having problems starting it, it brings me to the page where I type in my Ubisoft connect 2FA password but after I type that in it bring me back to the GeForce now Home Screen instead of to my game.

• 
  ᏒᏂᎮ✟🇧🇷⚖ (@ErenYeager1404) reported 53 minutes ago

  @FeelsDoggoMan @Rainbow6Game I'm not telling the cosmetics department to fix the game, just telling ubisoft that the game needs to be fixed urgently. But is better defend a billionaire company

• 
  Sim2111 (@Sim21110) reported 54 minutes ago

  @LifeatUbisoft @Ubisoft @UbiMassive Please please please fix the breakpoint game there are numerous issues connecting/disconnecting falling through rocks in raids stop the stupid freeze glitches on bosses because the game is suffering because of it. If you matchmake you get kicked out of game before you load in.

• 
  Sap ͏ ͏ ͏ ͏ ͏ ͏ ͏͏ ͏ ͏ ͏ ͏ ͏ ͏͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ 📋 (@Saptived) reported 57 minutes ago

  @BikiniBodhi @CoconutBrah please help the console community out since Ubisoft does not even care about us. This glitch has happened to me multiple times now and they don't even patch stuff like this. I want my MMR back.

• 
  JoePif4 (@JoePif4) reported 57 minutes ago

  First round of the day. Win, they cancel. Fix the ******* cancel glitch @Ubisoft @Rainbow6Game

• 
  STONE COLD SIMP AUSTIN (@yaboy_kb) reported 59 minutes ago

  @Ubisoft @Rainbow6Game FIX YOUR GAME I HAVE A PLAT 2 IN A BRONZE 3 LOBBY