Is Ubisoft Connect down?
Some problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 25: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (57%)
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Online Play (23%)
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Glitches (12%)
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Game Crash (8%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toulouse |
Sign in | |
| Lubersac |
Online Play | |
 Glasgow |
Glitches | |
 Bergen op Zoom |
Sign in | |
| La Salvetat-Saint-Gilles |
Online Play | |
| Domèvre-sur-Durbion |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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hjort
(@prohjort) reported
@psychoedge @GreepTheSheep it's very annoying, i usually just uninstall the games again when forced to install another client. But I guess they don't really have a choice with how ubisoft/the game works. Or actually, maybe the console update will "fix" this?
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Ukiki
(@iamukiki) reported
@Bucket_head7729 As a matter of fact, I could say all the same about Botw, except 2, 5 and 11, and Botw isn’t any better with how it suffers the same problem as Ubisoft open worlds, with riddling your map with 100+ points of interest to go for each side quest.
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Ukiki
(@iamukiki) reported
@Bucket_head7729 As a matter of fact, I could say all the same about Botw, except 2 and 11, and Botw isn’t any better with how it suffers the same problem as Ubisoft open worlds, with riddling your map with 100+ points of interest to go for each side quest.
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Rainbow6.es
(@Rainbow6_es) reported
@_ylcnkrks Because they are incompetent and it's probably not even their fault, as R6 dev team, but the team developing the Ubisoft Launcher. TBH i barely had this issue this season
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Xzuckz Production
(@XzuckzP) reported
@UbisoftSupport I can't get online on ubisoft I get Ubisoft service is currently unavailable when i try to go online!
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Phrieksho
(@PhriekshoTV) reported
@JetKinen @Umbracoatl I'm a natural born hater. Square Enix is a **** company run by dumbasses who still genuinely believe in NFT n live service games as the future -- live service I get, but NFT? Ffs Anti consumer company, but at least they're not Ubisoft or Act-Blizz with employee mistreatment afaik
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Optim
(@Optim__) reported
@TryHardTwitch @SamitoFPS The Employee Turnover in the Video game Industry is insane, often it's a question of years and it's shorter and shorter with time, in 2000 it was around 5-6 years, now it's around 1-2 years. U can't "Trust" a Studio like before, even more with Game as a Service, and Ubisoft-Like
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【ＧＲＵＧ ＴＨＥ ＭＯＮＫＥ】
(@ButtslammerBob) reported
@KrisTheDev @factoriogame And yet it's just not something that happens and on-going games keep their price all the time. MF even live service ubisoft games don't raise their ******* price. The whole "the price is the price" is dead now and there's nothing keeping them from doing sales.
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Favyn
(@FavynTube) reported
@bxrlegend It has brought ubisoft to its knees. Microsoft has crippled their IPs and is known to have a terrible first party line up as they have shifted towards the model. If it works great. But the problem is it usually doesn't as the model often damages the quality of the experience.
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JupiterNash🌑🥀🛸♃
(@Nashowda) reported
@Ubisoft @TheCrewGame Can u guys plz fix the bug with the dodge charger srt 8 literally cannot upgrade it or do anything with it but i can upgrade all my other cars plz help and i just bought it 😢 #thecrew2 #Ubisoft
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Chad Chiaki enjoyer (Rando)
(@rando9292) reported
@Dean2__ I mean, it is though. They had to argue the Switch wasn't a part of the console industry which...bruh, that both Cloud gaming & the sub service were not substitute or different options which...bruh, that only ABK, EA, T2, Ubisoft and maybe Epic made AAA games which...bruh
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Rumk
(@Rumk85046911) reported
@Ubisoft make r6 cross play between console and pc, I just got the game and wanted all my friends to get it and we can’t even play together, If you don’t change this now there will be serious problems buckeroo
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Desoto
(@DeeLawbringer) reported
@UbisoftSupport Thank yall for fixing the disconnect issue. By the way im an up and coming voiceover artist. I am interested in working with UBISOFT
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Pipes🌈 SAVE WARRIOR NUN
(@plastic_pipes) reported
is the ubisoft store not working for anyone else? i can't download the dlc for immortals fenyx rising 'cause i need to download it through the store and the store is not working for me
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Ducks Are Epic
(@DucksAreEpic) reported
@Trackmania It's still broken on Ubisoft connect
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the7kmaster
(@The7kmaster) reported
@VGC_News ubisoft took "a broken clock right twice a day" too seriously
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AVERY @ KATSUCON
(@Acdra_Cos) reported
@nyaaaaati Ubisoft is having a terrible decade with the past few months cancelling 6-7 games & some of the lowest revenue they have seen in years. Square has sold off their western studios in a bid to save money, shut down several live service games in the past year.
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Senpai 🇩🇪
(@Senpai_0002) reported
@Ubisoft_UK the free weekend also broke the game on #geforcenow saying I don't have access to it even though I pay for Ubisoft+ and it still has no online service for Luna like what's the point on having UNO on Luna when no one can play it online at all.
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hurted.
(@moveonwithlife) reported
@Ubisoft @PlayStation FIX UR ******* GAMES I SHOULD NOT BE GETTING CRASHES ON LATEST VERSIONS OF THE GAME AND LOGGED OUT OF MY ACCOUNT SERIOUSLY UR ALL PATHETIC FIX UR ****
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Favyn
(@FavynTube) reported
@kolbepayne Especially those. But even overall I dislike the industries push towards nearly everything being a live service. Particularly, the drama going on at Ubisoft right now.
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Phryne Astynome
(@PAstynome) reported
@zhandoudage Elden Ring was the second best selling game in the US in 2022. Also, Ubisoft has been in serious trouble lately.
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Not Telling
(@Angelfoxdreamer) reported
@NintendoUK Worth noting to play online you need to login to Ubisoft service.
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THE BIGGEST SHARK 🦈
(@SwervoFinessin) reported
I linked my Xbox account to my new Ubisoft account for PC and I didn't receive any of my previous unlocks or anything at all for that matter. I'm guessing cross progression is broken by chance? @UbisoftSupport
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Obscure Game Aesthetics
(@game_obscure) reported
Masque was one of the first games released by Ubisoft (spelled "UBI Soft" at the time). It had one major problem: it was impossible to finish it without dying. An improved version of the game called Masque+ was released a year later which fixed that.
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Dave the funky Sega archeologist
(@zilognmotohost) reported
@Federelli @frankcifaldi I think Frank is right. Last Crusade (at least one version, anyway) was an Ubisoft release. Although, I suppose it's possible that Ubisoft planned NES ports of both games. Honestly, Fate of Atlantis would have made more sense due to the weird two Last Crusade games issue.
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Aeimnestuss
(@aeimnestus) reported
@LarryBundyJr @IneptSaiyan That’s only because Ubisoft apparently has issues even launching a game.
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EliStarMan
(@Eli_TheStarMan) reported
@Ubisoft Fix your terrible workplace culture and then maybe more people will consider buying your games
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💕Retro💕🔜SI2023
(@retrodisasterR6) reported
weird question but is the ubisoft gear store not working for anyone else lol
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SonTyp
(@S0nTyp) reported
@SteamDeckHQ @Ubisoft Do you know if the new proton GE version fixes the dx12 problems in Division 2? And have you found a good battery build for it yet?
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Xzuckz Production
(@XzuckzP) reported
@UbisoftSupport kinda hard when Ubisoft Service is down!