Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 19 hours ago |
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Matchmaking | 2 days ago |
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Sign in | 6 days ago |
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Glitches | 12 days ago |
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Online Play | 12 days ago |
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Online Play | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Margheritiiii (@GetCheatz) reported@TheDivisionGame I must admit that the level of customer service Ubisoft is worse than EA ...
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MREVILA55 (@MREVILA55) reportedThe problem is Ubisoft.
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Hedge (@LoiraSEMEN) reportedFIX MY FPS @TOMCLANCY @ubisoft @Rainbow6Game
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Freaky Feet Conniseur (@FreakyFootFight) reported@The_Chris_Dixon @2MilimeterPeter @ray_ray200108 it depends of course, EA and Ubisoft usually discount their games heavily after the first year or so, but the problem is that, if digital is the only option they have no reason to discount it digitally since they don't have to compete with the physical version being cheaper
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Tru (@mscgtru) reported@btecss @SkyteOnTwitch With proper implementation spoofing won’t fix the cheaters issue, I highly doubt Ubisoft would properly implement HWID and TPM bans though.
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ragegun (@_ragegun) reported@lmkifiwin All in service of Ubisoft, which is already hemorrhaging money and likely won't be around that much longer anyway.
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Jam - auf einer Ukulele wie'n n00b- Lionson (@Cem0_Lionson) reportedAt this point Ubisoft deserves what comming to them, I hope evrybody thinks twice before buying anything from them and in general with life service games.....
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Beeerzi (@Orkanos) reported@r4f4sk8 @TheDivisionGame Fair. Could you please check if you both have the Ubisoft Connect in-game overlay setting enabled (and then exit and re-log into Ubi Connect). That error seems to be similar to the overlay error.
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pipesandstrings (@pipesandstrings) reported@SOCOMandChill @UbisoftSupport @Ubisoft Yeah I'm 3 tickets deep with them and no further forward in recovery of my account absolutely useless service for me personally 😭.
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fearthecow (@Fearthecow93) reported@TheNCSmaster The issue is its what the average buyer wants. One of the heads at ubisoft said the reason they have these giant open world games is because its what people actually buy.
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Evan? (@EvanMeiste) reportedIt’s a little astonishing how nationalizing Ubisoft would fix many issue with rainbow six siege. Perhaps this is how the ndp campaigns to get the votes of young men
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SimoQB🇮🇹 (@SimoQB_) reported@Jaden_Nakahara GKC are not bad, the problem are the 3rd party devs that choose those. Like a normal switch 2 cart can go up to 64 gb, and there are games that are bigger than that (FFVII). In that case gkc are ok imo, but then there are devs like ubisoft who uses them just cuz of money.
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Jonah 🎮 (@TheACMJS) reported@BelizaireKenny I want to be clear it is NOT a "great" game nor is it a "good" AC game. Playing as a black protagonist wasn't ever an issue and you know it. The issue stems from a split narrative and constant back peddling from Ubisoft themselves over historical accuracy and stolen/AI art/assets
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Hank Scorpio (@Eldowzo1) reported@KeemaMr Apple Arcade, EA play and Ubisoft + (which also gives DLC I am sure ) no one has problems with these services even though they give games day one in there respective services
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Phaeton (@Phaet0nn) reported@Pirat_Nation Ubisoft thinking the story is the problem the game is not selling, is exactly why the game failed. They are that stupid.
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𝔑𝔞𝔱𝔥𝔞𝔫 (@TheNathanNS) reportedWhat's actually happening with the gaming industry lately, why's there so many layoffs and studio closures happening in such a short span? We have Microsoft considering to close Ninja Theory, Compulsion, South of Midnight and Double Fine, there's huge claims of layoffs happening at Bethesda and ID Software. Ubisoft just closed many of their studios and did mass layoffs on others. Arkane also possibly being closed. Dontnod are expected to be bankrupt by November, Quantic Dream also reportedly expecting layoffs, there's probably a couple I missed Like what's happening, why is all of this coming out at the same time?? Gaming industry crash inbound or what?
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The Rainbow Chipper (@Daocdude) reported@ther3n3gad3 @Asmongold @AveragePodcast1 It is a self-correcting problem - they can't afford to lose billions forever, look at how many studios Ubisoft has closed.
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Throwaway9001 (@GoonItForward) reported@IYDKMIGTHTKY86 @eurogamer uplay is a subscription service
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Rawa (@rawafps) reported@PandaFu17 I spoke out and they got me panda literally no ubisoft service work on my pc
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bum lao (@bum_lao) reported@LikeToBeBossy You do realize its not just Xbox having to fix itself right? The industry as a whole is in trouble. Sony has closed multiple studios over the last couple years same with Ubisoft and Square sold off some studios and ip etc. Its not just an Xbox problem.
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SolidWyte731 (@Bwizzle5150) reported@UrBoyTroy95 @XBOXGamePass Except the part where PLAYSTATION PLUS is completely GODDAMN TRASH!!!! Even Ubisoft sub service is better and that’s AWFUL
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Danuki the Tanuki たぬき Vtuber Vチューバー (@DanukiTheTanuki) reported@Pirat_Nation The EU commission is corrupted. Was expected for them to take bribes and arrangements with the CEOs. It's why companies like Ubisoft must crash down economically, it's how you strike them down
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nickname (@_7347_) reported@UbiCentral Would be great if ubisoft didnt **** up, cant play on directx 12 without all textures blinking all the time with no fix available
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eA asuno (@asunoaim) reported@shikaiFPS @KallMeKiko I think xdefiant is tough to use for a proper comparison. The game was extremely ambitious being built on an MMORPG engine with, yes, lots of potential but also lots of starting issues. It was also backed by Ubisoft until they realized the fixed will take too long and they will not make money in the long run hence they dropped funding. I am 100% certain the game would have been able to have a great playerbase if Mark Rubin were given more time on it. It had massive issues, all fixeable and a dedicated dev team.
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mcSHMUPS (@pewdypew) reported@Pirat_Nation The problem is ubisoft owns the franchise
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luvad (@Blinding_One) reported@cyberprince_rwo More-so the issue is that the company is infamous for making bad decisions. deterring their playerbase. Dropping 12 million players casually off of age verification mistakes and continuing to become less and less of a good idea to invest in. It won't be a winner. It'll Ubisoft.
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Hank Scorpio (@Eldowzo1) reported@Glennithin @RenownedZ3r0 A problem in what regard? And do you believe the same of say and EA play or an Ubisoft + subscription?
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The Rascals Lounge Podcast (@RascalsLounge) reported@R6esports @R6esports @Ubisoft Please fix Unranked. It's so unbalanced that it's becoming unbearable to play. Mixing Copper and Bronze players with Plats, Diamonds, and Champs doesn't make Unranked fun. No map bans either? what are you guys thinking? Just make Unranked the same as Ranked, but without the rank gains or losses. Simple.
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Jonah, King of Whales (@TheSponchMaster) reported@IGN Literally every gamer: "SCREW LIVE SERVICE AND WE'RE SICK OF AC RPG AND WE WANT MORE HISTORICAL AUTHENTICITY!" Ubisoft: "Why aren't gamers buying our Historically Bankrupt Live-Service Assassin's Creed RPG?"
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coughlins law (@briancocktail) reportedalways love opening up a game from the 360/ps3 gen and seeing a sign up code for some now defunct online service like uplay. this industry is so terrible genuinely