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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 71% Sign in (71%)
  • 14% Online Play (14%)
  • 10% Glitches (10%)
  • 3% Matchmaking (3%)
  • 3% Game Crash (3%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Dublin Online Play 6 hours ago
Montauban Sign in 18 hours ago
Puteaux Sign in 2 days ago
Voreppe Matchmaking 2 days ago
Brisbane Sign in 2 days ago
Épernay Glitches 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • zlS0VIETlz
    zlS0VIETlz (@zlS0VIETlz) reported

    @RinoTheBouncer This law 100% pass with full refund to the player being part of it when it comes to game studios like Ubisoft shuts down due to bankruptcy and will be not be able issue refunds

  • Synd944935
    Synd (@Synd944935) reported

    @dredfullyslevin @Dexerto Yeah, well when you could smash a temple in Assassin's Creed Shadows, that was pixels too, but also seen as disrespecting japanese culture and got Ubisoft in trouble. They're maybe just pixels, but they still represent something cultural with meaning to people.

  • Jonesyspacecat
    Jonesy 👽 (@Jonesyspacecat) reported

    @RgjRunner @Ubisoft_UK @Ubisoft I've had no issues on my Xbox so far

  • SpotZet
    SpotZet (@SpotZet) reported

    @WolvesEsports Thanks to Ubisoft for their terrible management. They've denied visas to many players. You esports teams are the ones who should unite to improve the game and its management. But since only you are affected, other teams don't care. Siege's biggest problem is its lack of empathy.

  • C0NTENT_CR0W
    CONTENT CROW (@C0NTENT_CR0W) reported

    Who’s gonna tell @Ubisoft, they have to fix the game for us to play it

  • elgannoh
    Gannoh (@elgannoh) reported

    @RealNam58912695 @TheRooster Valhalla's issue isn't with amount of content, it's with quality of its amount of content. Ubisoft have tried emulating The Witcher 3 for years now with none of the storytelling ability of CD:PR

  • lasergun369
    Bartman (@lasergun369) reported

    @RavenMentore Ubisoft has talent in doing landscapes and cities. They just don't use their full potential. They could easily do a second game with Bayek, Edward or even Shay and everyone would buy it. They concentrate too much on epoch and not characters. The other problem is MT.

  • AshenOne38286
    Daichi (@AshenOne38286) reported

    @HardwareUnboxed IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.

  • 56wolftickets
    56 wolftickets (@56wolftickets) reported

    @ARCRaidersGame The only way to hit Cantina solo is to not play for five days,load on Saturday,do fetch quests for a day and play whole Sunday. The whole system is boring,deeply flawed and straight up broken. Collectathons & fetch quests,at the moment trials are worse than a Ubisoft game.

  • DarkDustinh
    Dustin Holmes (@DarkDustinh) reported

    @Ubisoft Quit ignoring your community, fix the r6 marketplace it's been down for 4 months you lazy rich developers. Multi-billion dollar company For what? Small Indie games do it better than you. Get off your ahh and get to work. Pathetic company & devs.

  • spinelessaisha
    aisha (@spinelessaisha) reported

    @finitecrystal i do have my problems with ubisoft game but i don't think my problme is "they're following the same formula that made far cry 3 good" bc i dont' even like far cry 3 myself

  • TiimoTP
    Timo (@TiimoTP) reported

    I find it so funny how Ubisoft literally has been doing this for 16 years yet can’t do it now? I’m so curious, why? It’s clearly not a technical issue? Is it a skill issue? Are the developers juniors who don’t know how?

  • EmissaryCmmndnt
    Emissary Commandant (@EmissaryCmmndnt) reported

    @LifeisaGameMag @Higgs_GG I mean obviously, since I started this, I was just trolling Ubisoft about bringing her on for advice. I never said she's actually giving feedback there, but everyone just played broken telephone and lost the plot.

  • pioterpe
    Piotr Purchalak 🇵🇱💪🏻 (@pioterpe) reported

    @TzarNoble @ArcRaiderAlerts Let them buy it. Maybe they'll fix ARCR and finally create some activities for players. Since they bought Ubisoft, RB6 is the best in ages.

  • 1LMFE
    L ⚜️ (@1LMFE) reported

    @suprSeth Don’t blame the teams, blame the special needs team who decided hosting a major in the US, despite the fact that the US is known for Visa issues. Go blame blast, ubisoft and your government lmao. Don’t blame EDG and Noa, don’t blame Wildcard and Hotandcold.

  • asunoaim
    eA asuno (@asunoaim) reported

    @Chhesto @LZqAIM Bro if this happens I will cry maybe. It was also mostly due to issues taking too long to fix due to the engine they used and ubisoft not funding the project well enough. Mark Rubin always listened and the devs clearly did too imo but they weren‘t given the time to refine the build on that engine that they needed

  • KaiLovell02
    k.k (@KaiLovell02) reported

    @UbisoftSupport i literally cant connect to ubisoft. i cant access my games on ubisoft connect it just keeps saying a service is unavailable and i cant login. I cant even login on the website. ive spent alot of money on one of your games and cant even play it

  • kristof56083868
    kristofer k (@kristof56083868) reported

    @Pressplaykee @HazzadorGamin steam users always cry you need xbox login to play like on ubisoft ea rockstar games

  • Davuxz
    Davuxz (@Davuxz) reported

    @BoundaryBreak I would rather have ubisoft handling the IP but with new entries. Starlink has its issues (characters, repetitive missions, the toy gimmick) but it felt so good with the adittion of StarFox crew and the worlds were great. I hope they get a 2nd chance with the IP again.

  • BosrelPlays
    Bosrel (@BosrelPlays) reported

    @thegameawards I’m most hoping that there are ZERO live service games announced. In all seriousness, Physint, Intetstellar, KOTOR, Fate of the Old Republic, Faye a GoW story, Uncharted revival, the demise of Ubisoft, Darksiders 4, new Tales of/Trails/Ys/Star Ocean

  • knight4457
    UnFallen_Centurion (@knight4457) reported

    @Julian01320028 @ForHonorGame "broken" imagine, just say you're trash lil bro and get off of Ubisoft ****

  • OCD0006
    OCD0006 (@OCD0006) reported

    Hey #ubisoft #ubisoftsupport when is someone going to fix my account issues!? Ive filed multiple tickets and even a few reports to the "bugges" page. I CAN NOT USE OR PLAY THE CONTENT I HAVE PAID FOR! Its been over a month and nothing is fixed! #tomclancysthedivision2

  • THe0GAmer
    Master of Controversy (@THe0GAmer) reported

    @TheDivisionGame Ubisoft calls the division 2 battle for brooklyn a big event but the same broken beta crashes still ruin every session

  • CaffeinaWeb3
    Caffeina (@CaffeinaWeb3) reported

    @KissItAndWink @playoffthegrid @onepixelbrush Oh it happens constantly in AAA. Call of Duty uses multiple support studios. Rockstar, Ubisoft and EA outsource work all the time. QA, cinematics, animation, trailers, mocap, sound design, co-development teams etc. Modern AAA games are way bigger than “one studio builds one game alone.” So the outsourcing itself isn’t really the issue. And honestly this isn’t against you. You’re asking legitimate questions. Real players notice these things. But I think players only start questioning all of this when the final product doesn’t feel like it delivered what the funding, marketing and promises suggested it would. Because if the game fully delivered… nobody would care who worked on it. The real question players are asking is: “Where did the money actually go?”

  • GIshayu
    IshayuG (@GIshayu) reported

    @thaonlyjonathan @Pirat_Nation They sure aren't very active. I can find several games on Steam that are still for sale right now that don't work due to broken DRM. They've literally revoked my license before I got it! Examples include Might and Magic: Heroes 7 from Ubisoft and Homeworld Remastered Collection Mac version from Gearbox.

  • RGOppenheimer
    super Optimus Prime (@RGOppenheimer) reported

    @imbratorX @Ubisoft @UbisoftCanada I'd definitely play it if it were available, but the problem is it's not yet. If the Assassin's Creed Black Flag remake doesn't do well in terms of reviews and sales, I doubt Ubisoft will remake any other Assassin's Creed titles in the future.

  • RS7Boost
    Knuffig (@RS7Boost) reported

    Ubisoft pull Service Every acc pull 100€ No one is better then me. Im the First On the COM who started the Ubisoft Service I can do all

  • FernandezMichae
    M1cHa3L🇪🇸 (@FernandezMichae) reported

    @TheDivMobile Just listen the community. Don’t make UBISOFT like always. Fix the game !!! Crash and UI bug !!!

  • RedStallion41
    RedStallion41 (@RedStallion41) reported

    @kikegames97 @PSPlusES @Ubisoft_Spain The problem with the game is they hired a beautiful model for the main character, but then deliberately made the main character ugly, to satisfy the trannies who hate beautiful women. If the main character looked like her model, it'd have been a huge success.

  • illusionsMD
    illusionsMD (@illusionsMD) reported

    @JuanIsidro @Burnvolver Do you think BF2042 is Ubisoft somehow? You keep saying that, I don't think you know what it means. Cyberpunk isn't Ubisoft. Halo isn't. GTA isn't. This is a majority of devs/publishers issue.