Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Greater Noida	Game Crash	22 hours ago
Chaingy	Glitches	2 days ago
Saint-Maximin-la-Sainte-Baume	Online Play	3 days ago
Campinas	Sign in	3 days ago
Toulouse	Glitches	4 days ago
Noisy-le-Grand	Glitches	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr DJ (@DJisForReal) reported 3 minutes ago

  @ManePaneFame @SpIinterCaI The problem is that there was so little and it didn't get a proper resolution since Ubisoft stopped any future content for it. I just want it to explain enough without tiptoeing around everything and have a definite ending to that.

• 
  Hello, I'm Samuel (@SamuelArtMain) reported 3 minutes ago

  @RinoTheBouncer Disagree, given how you worded it. The problem is the publishers, not the developers. I wouldn't feel comfortable pirating in a broader sense, but you can bet your *** I'm playing The Crew whether or not Ubisoft feels inclined to give me permission.

• 
  Hobrick (@Hobrick1) reported 10 minutes ago

  @Raven_Crank I can't even start AC IV Black flag on PC because of Ubisoft connection issues lol... I've tried to fix it so many times :(

• 
  burdened by moderately average purpose (@cheapspace4rent) reported 12 minutes ago

  @UbisoftSupport It has been a month since I sent a support ticket for my issue and no response. My 18 year old ubisoft account has been reset to level 1 with over 17,000 xp needed to level up, which is insane.

• 
  Rexy | OR3 Era (@GeneratorRexy) reported 13 minutes ago

  @DestinLegarie @Ubisoft Many old ubisoft ports on PC have random failures for certain hardware, it's completely random. And games like the first AC are broken unless you edit the game files. I wish they took their time fixing them.

• 
  Ahmed Bah (@AhmedBah1386992) reported 14 minutes ago

  @UbisoftSupport I got a email saying my Ubisoft account had a new login location detected with my Ubisoft account and it wasn’t me. I try to change my password it says “This action couldn't be processed due to too many attempts in a short period of time. Please try again later.”

• 
  Enes (@sturdyatlas) reported 17 minutes ago

  Almost a year later, I still can’t make any purchases and I’m getting the same error. They still haven’t fixed or solved the issue. Incredible. @Ubisoft @UbisoftSupport @UbisoftTR

• 
  job eagle (@jobeagle5) reported 19 minutes ago

  @ThePeakDaily @SicklyTheNinJa I think it was a skill issue and tht is why ubisoft avoided remaking it but if they get balc flag right ubi can do it right with ac1. Biggest problem would be you have to get tht cold brooding atmosphere or its not ac1

• 
  Elmasheavier89 (@elmasheavier89) reported 20 minutes ago

  @The_x_Truth @ForeverPhysical @Ubisoft It’s not about having internet or not. What makes you think that any corporation can “sell” you a product and demand a third party service to make that product function, ah ??? Having internet service is not free, you know that ???

• 
  John Ellis (@Vader729067) reported 21 minutes ago

  @assassinscreed They game was so good and to fix the little things that annoyed me will make this game so much better plus new visuals ok Ubisoft lets do AC2 now

• 
  SilkyMeth (@MethSilky) reported 24 minutes ago

  @PixelCNinja Ubisoft on PC is amongst the worst offenders. If offline you get greeted by the login credentials screen every day to ask for permission to play a (single player) game you paid for.

• 
  Mike Hunt (@Cummer4454341) reported 26 minutes ago

  @SynthPotato Ubisoft need to hire devs to fix their gameplay mechanics thats where Ubisoft lacks. Everything else is great

• 
  Steven Alean (@Stevenalean98) reported 26 minutes ago

  @DarkIxion Any connection issues with the Navel Fleet? I was playing a few days ago and it wouldn't couldn't connect to servers. Recently, Ubisoft did a server wide fix but I haven't checked if it has been working.

• 
  JoshOnLinear (@JoshOnLinear) reported 28 minutes ago

  @lsnicholas1 I'm having same issue, can't login. Ubisoft man.

• 
  B r o c c u u u u u u u u ~ (BLM) (@BroccuChan64) reported 33 minutes ago

  @LightOfEtro @ForeverPhysical @Ubisoft You part of the problem

• 
  Noah (@smSpinkels) reported 34 minutes ago

  @UbisoftSupport I HAVE A BIG PROBLEM. I WANNA CHANGE MY UBISOFT GMAIL, SO I DON’T LOSE ACCESS TO MY STUFF BUT TECHNICALLY MY GMAIL DOESN’T EXIST. IT’S AN OLD ONE AND I GOT IT FOR MY BROTHER, BUT I CAN’T SEEM TO CHANGE IT OR DO ANYTHING WITH IT? WHAT DO I DO?

• 
  Якийсь білорус (@ZvichBel) reported 35 minutes ago

  @SynthPotato Unpopular opinion — old AC combat system was great but broken by Ubisoft themself

• 
  ↁэѓ Ќlошиѕтэіи 🇵🇸 (@DerKlownstein) reported 35 minutes ago

  @Ryangofett_2490 @kulpreetvirdi I’m sorry bro, all of those abilities sound cool, but the AI and level layout is the primary issue in *** Creed for me. All I play are stealth games really, atleast that’s what I focus on. Ubisoft has dumbed down their enemy AI, and it was never that smart to begin with.

• 
  Loki Wicked clown of mischief (@HanbiReaper) reported 36 minutes ago

  It's been awhile since Assassin's Creed Shadow is dropped and you know what it's still a buggy mess I can't even get through the first intro without its lagging Shuddering and everything else under the sun Apparently zero fixes have been applied to that game thanks Ubisoft

• 
  BRATOR (@imbratorX) reported 37 minutes ago

  @JarlOfRivia @Ubisoft @UbisoftCanada So you want a sequel? Like Watch Dogs 4? Tbh I'd rather have the original again and fix the narrative

• 
  o9ckcuehwhqjocpfp a (@iaoakd746255) reported 38 minutes ago

  @SynthPotato Shadows just started doing that for me. Unity has been doing that and a version of far cry 3 did that too. Its a ubisoft problem and unfortunately pc is the best place to play in terms of graphics for ac shadows. Try changing gamestore after refund

• 
  @chacachaca13 (@CB47192501) reported 39 minutes ago

  @DROHUNG @TheDivisionGame two words: Massive Ubisoft. they couldn't balance a scale if you gave them two, five pound weights. When I get home from work, the first 20 minutes or so are either lag spikes, delta-03's or both. I got my apparel, (mid) and stopped farming. 1 in 5 or 7 drop rate from squads.

• 
  伊月曉人 (@dagaminboi) reported 42 minutes ago

  @k1rallik What but I thought Ubisoft was the problem

• 
  IRL_Games (@IRLGames4) reported 44 minutes ago

  @imbratorX @Ubisoft @UbisoftCanada The dream let’s fix the driving that feels like it’s on ice 😭

• 
  👑 ЯR 🇭🇹 (@ReyRetro1) reported 47 minutes ago

  @Ubisoft why you doing this. you had the formula in you hands with the assassin creed 1 up to revelation. 3 was ok black flag was great, you lost me beyond that. but seeing Hexe i was excited to see it but ya took away the main thing that was excited about. FiX IT

• 
  William Johns (@TreeRatOG) reported 48 minutes ago

  @Ubisoft please fix your servers. I just went in a server we were winning and ranked and out of nowhere. Everyone started disconnecting and now I have a 30 minute band because your server is mixed up. Please fix your servers or take them down for maintenance

• 
  kagatoASUKA89 (@kagatoASUKA89) reported 51 minutes ago

  @0Rebornone @RinoTheBouncer So as someone who has used a Steam Deck and Steam OS I can say it depends there are launchers like Heroic that allows you to login to all other things such as Ubisoft or Blizzard HOWEVER if they don't support Linux it might be a bust.

• 
  ThatzJay (@NotThatzJay) reported 55 minutes ago

  @SynthPotato Then I saw not too long ago, that apparently Ubisoft were having huge problems or something with Farcry 7 again I don’t know how true some of this is, it was just rumors that I saw floating around on the internet

• 
  daniel jack evans (@djevanstv) reported 57 minutes ago

  @NoseOfDeath @herdingon that also depends if it can even get a remaster there could numerous issues that are internal to the ubisoft team that might warrant a remake for example the engine might make it difficult to remaster or the code a lot of these things could be the case

• 
  🥔 (@MrGloop) reported 59 minutes ago

  Remaking assassin's Creed was probably always a last resort for when Ubisoft starts to **** the bed. Only issue is they lost the sauce and you'll always be better off playing the original