Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Game Crash (3%)
• Matchmaking (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Bey	Game Crash	21 hours ago
Paris	Sign in	21 hours ago
Châlons-en-Champagne	Sign in	21 hours ago
São Paulo	Sign in	2 days ago
Carpentras	Online Play	3 days ago
Bègles	Online Play	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mars (@Marsormr_) reported 2 minutes ago

  @MarikoRawralton As a side note, ubisoft offering a cheaper product while having no sale at all on steam is exactly the kind of behavior that will cause a market crash. If you offer a deal on one platform, you should be offering something similar on other platforms and let consumers decide.

• 
  RallyCarDelta Gaming (@GameOverThirty) reported 3 minutes ago

  Scott Galloway would often talk (on his podcast) about the advantages of the US "hire fast fire fast" process. While it obviously has downsides, and I'm not saying it's morally right, it does help a company avoid long term cost issues. Over the previous 10-15 years, Ubisoft's comparables / competitors were much more aggressive about hiring, AND layoffs. While it is true that EA and Take-Two are both bigger (in terms of labor) than they were during Covid, both companies have managed to keep employment count under Ubisoft's equivalent metric. However, EA has sharply risen in count over the years, thanks to acquisitions and what appears to be hiring for Battlefield (and other projects). They are approaching 15,000. I expect that number to fall when they are acquired by the consortium of partners. T2 on the other hand is around 13,000 but recently started cutting back.

• 
  Seal Examines Games (@TheTrueSealYT) reported 5 minutes ago

  I don't mean to offend you or anyone else and I fully respect your opinion regardless of what it is, but here's my take on the whole thing. There are logical reasons behind changes like the HUD design and to some extent, even lore reasons for them (like the user experiencing the memories through a newer Animus model). Now, asking for a mini-map instead of a compass is a different story and I really hope they add that as an option. I'm honestly just tired of compasses in open-world games. They were cool ten years ago but not anymore. Mini-maps are always reliable and never get old. However, based on what you said, it sounds like you never really wanted a remake or any changes made to the original in the first place. The thing is, the OG won't be delisted or replaced, so both versions will exist alongside each other. It'd be a different story if Ubisoft pulled the original from stores or declared it non-canon, but that isn't happening. Regarding the combat, the entire series from the first trilogy all the way down to Unity (and imo Syndicate) suffered from fundamental combat flaws. Subjectively speaking, yes the original's animation-based combat looked incredibly sick. But objectively, it was a huge waste of time and a poorly implemented system that Ubisoft spent years trying to fix in later entries, regardless of our personal preferences. As for the desynchronization mechanics, insta-fail mission design is one of the worst tropes in gaming history, and the industry moved past it over a decade ago. You rarely see it anymore for a reason. On top of that, why not mention that Edward can finally manually crouch? This is a feature we as older fans begged Ubisoft to add back in the day. Especially during the AC4 era! The removal of the Modern Day segments was absolutely the right call tho. There's no point in defending it. Not just in terms of gameplay (which AC4's MD remains a top 3 worst element in AC history), but also the narrative. None of that storyline matters anymore given how far the franchise has drifted. The much bigger issue right now is the lackluster approach to the modern day elements in Shadows making a return here and the writers completely abandoning Basim's arc for some reason. We should've gotten a brand new, playable third person modern day segment with Basim exploring Desmond's past to make this whole 'remake' or 'resynching' theme more lore-accurate and grounded to the series. That said, IMO the removal of fistfights and hidden blade combat is easily the worst thing about this remake. They either need to add those back or stop calling this a 'faithful' remake. Whatever Resynced is trying to be, it's pushing far past a standard upgrade. And tbf, Final Fantasy 7 Remake (Or even Resident Evil 2) did a lot more than just respect the narrative... They practically rebuilt their core gameplay from scratch. Also, since Resynced is the very first remake in the series, it is incredibly important to provide constructive feedback now. If Ubisoft plans on remaking other classic titles down the line, the critiques we give today will shape the future of the entire franchise.

• 
  cuuj (@cuuj_) reported 6 minutes ago

  New season brought so much! - New map - Dokka rework - New gun! - Ranked 3.0!!!!! - More cheaters…. - Significant FPS drops…. - Rollback glitch….. - Queuing EU and somehow getting Asian servers…… People complaining about the new ranked system proves they didn’t play ranked 1.0 but the cheaters are a serious problem, first game of the new season I had blatant cheaters. Every 2nd game in emerald is a closet or rage cheater. @Ubisoft it’s time to stop abusing your loyal player base and actually remember to turn on the anti-cheat every new season and maybe help out the people that can’t afford NASA pcs by making the game easier to run?

• 
  Bluesheep (@bluesheep100) reported 7 minutes ago

  @weirdphil @Pirat_Nation Basically, Ubisoft and epic are mad that Valve's price parity enforcement prevents them from using pricing to coerce gamers to use other storefronts that provide a worse service. Reminder that the Epic store launched without a ******* cart.

• 
  Sebastian Aaltonen (@SebAaltonen) reported 11 minutes ago

  @HJZ_artemi This is definitely a real problem. Game project budgets have exploded lately. When I was working at Ubisoft 10-20 years ago, every project was 2x more expensive than the previous. One failed project can bankrupt a smaller studio nowadays. There's definitely budget considerations and often budget wins the argument. We are all forced to adapt new more efficient methods, some of them AI based to keep up with the growing demand of visual fidelity and bigger and bigger world sizes. Using AI to do less important / repetitive work is one way of reducing costs.

• 
  Kheldarn 🇺🇸 (@Kheldarn) reported 11 minutes ago

  @CobaltAzurean @gameinformer The best way to fix this is to completely shut down Ubisoft.

• 
  El hiro 🌿✨ (@Hiroshimself41) reported 13 minutes ago

  @RaymanTogether @chef_of_games I heard somewhere that if Ubisoft were to cancel the game, they'd face a lot of legal trouble. I'm not sure about this, but if it's true, it sounds pretty bad 💀

• 
  Jedi Dna (@JediDNA) reported 16 minutes ago

  @LympathicTj @thegamerwebsite Ubisoft is releasing "physical" games with empty discs (no game inside)! That's the problem! That isn't a REAL physical game!

• 
  baun (@baundiesel) reported 20 minutes ago

  Layoffs suck especially when done by a division under a multi trillion dollar company but this is happening amidst Ubisoft layoffs and rumored job cuts coming to Playstation as well. These journalists know these things, they know this is a industry wide issue, why play dumb?

• 
  Danny (@danfarnsy) reported 21 minutes ago

  @SandyofCthulhu It's the same arrogance and contempt for customers that's ruined Ubisoft. I've several times been interested in their games, been about ready to purchase, and then stopped myself when I realized I'd have to sign into their separate account service.

• 
  C_Mighty (@Cmightybell) reported 24 minutes ago

  @Ubisoft @UbisoftSupport bring back vulkan I used to get over 300 fps and now with forced dx12 I barely get a stable 165 and not to mention the CPU leak issue that's been plaguing the game for multiple seasons now and hasn't been fixed BRING BACK VULKAN

• 
  Izuku Mi-TORE-ya 🦇 (@opwnusprime) reported 26 minutes ago

  @K__Med Not even just an Xbox issue, its an industry issue, ubisoft layed off people this morning aswell

• 
  RoOSTA (@Ro0STA) reported 27 minutes ago

  @Ubisoft 4. PS1/2 style graphics; either after playing the game with agents from other servers (poor connection to server), the graphics significa fly deteriorate. It gets ALSO bad, that the only way to fix is not to log out, but completely restart the game.

• 
  Barry A Smith (@barret_oblivion) reported 27 minutes ago

  @Common_mon @glorpinity Well for starters it got publishers attention. Division 3 just got announced that Ubisoft is now hiring more people for it. The looter shooter genre of live service MMO just opened up because the "king" died.

• 
  SodaDoge (@PolarSodaCan) reported 28 minutes ago

  @BGroundNPC the fact that Kingdom come deliverance 2 cost under 50 million while Ubisoft/Sony/MS spends 50 mill on marketing alone their latest slop is the problem. Western, especially american devs are so overpriced, 100k a year vs 50k for european/asian devs

• 
  Makaramus (@batumakaramus) reported 28 minutes ago

  @Laikbruh @Ignoramus_001 @gabefollower reason? because I know microsoft is **** and made an investigation and decided steam would be still better for me customers don't only care about cost of game, quality of service matters too thats why EA and ubisoft BRUTALLY failed by starting their own mandatory stores.

• 
  The Tunnel King (@TheTunnelKing) reported 28 minutes ago

  Correct. Ubisoft Developers Are Typically Very Passionate About Their Work And Are Capable Of Making Great And Unique Games. The Problem With Ubisoft Isn’t In It’s Developers, Art Teams, Or Coders Because Those People Are Provably Competent And Passionate About What They Do. The Issue That Has Been Plaguing Ubisoft For So Long Has Been The Greedy Corporate Suits At The Top. Focusing On Short-Term Profits And Smothering The Developers Creative Talents So They Only Work On The Next Far Cry Or Assassins Creed Is What Is Harming The Company. That’s Why So Many Ubisoft Alumni Have Left To Create Great Games Like Stray, Dispatch, Clair Obscur: Expedition 33, Journey To The Savage Planet, Ancestors: The Humankind And Many More To Prove Repeatdly That Ubisoft Is Very Competent And Talented, But The Men In Charge Have Essentially Forbidden Creativity And Passion.

• 
  Perspektive (@aPerspektive) reported 29 minutes ago

  @Ubisoft Please fix the rapid amount of server disconnects this is getting ridiculous @Rainbow6Game

• 
  Dominic Booth (@processangel1) reported 34 minutes ago

  @assassinscreed Ubisoft are in serious trouble if they cannot make a good game this year.

• 
  Ghost Assassin (@ghost0assassin) reported 37 minutes ago

  @IGN Ubisoft has some great IPs, but the problem is they keep trying to make every game open world or the same mechanisms, which make their games seem all the same. What's going on with Splinter Cell?

• 
  Omar (@Omar15642112) reported 38 minutes ago

  @SpIinterCaI Not 15, he got into legal trouble with Ubisoft to get his game back

• 
  RoOSTA (@Ro0STA) reported 38 minutes ago

  3. If the session owner and token giver STARTS an escalation and is then booted or kicked off your servers because of @Ubisoft, but then promptly RECONNECTS and the team later successfully complete the mission, why are the input tokens LOST? Another huge bug. Fix!

• 
  xKayoo7 (@xKayoo7) reported 45 minutes ago

  @Ubisoft @Rainbow6Game @UbisoftSupport FIX UR Q TIMES

• 
  DakotaElectro (@ElectricFox180) reported 46 minutes ago

  I’m sorry but if we’re slandering sonic for sega’s use of AI in crazy taxi Then rayman & Spyro shouldn’t have been used in this slander cause Activision & Ubisoft did AI **** too Rayman being the face of NFTs & Activision using crash for AI (Activision owns Spyro)

• 
  Richard Ciavardone (@tf2godz) reported 46 minutes ago

  I think I figure out the main problem with past E3s. Just don't invite EA or ubisoft, and everything will be fine

• 
  Dickey (@_Ricky0_o) reported 48 minutes ago

  I have a problem: my ubi account has an incorrect email, not mine / non-existent, the problem is that the ubisoft site with the ticket sends me the usual answers that make me run empty. How do I solve it, I find this problem important for obvious reasons

• 
  Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported 51 minutes ago

  @Romudeth With this, and Ubisoft and others that I now already forget, it really does feel like we could see a crash sometime soon. Don't think we'll ever get to 1983 levels any more, but it really feels something is coming.

• 
  Rushio (@RushioLCO) reported 52 minutes ago

  @Ubisoft @Rainbow6Game the new ranked 3.0 is supposed to give me teammates my skill level, not retards who go 0 & 5 and then disconnect after 2 rounds

• 
  Julie Lacroix 🇫🇷 (@SolarisFR) reported 54 minutes ago

  @Crater_Bob @nichegamer Infinity Ward died the OGs founders got thrown out. They made Titanfall afterwards. Then really... I'm going to say something really hardcore... But Ubisoft games aren't bad games. The issue with Ubisoft is their creative and artistic vision. It's at best boring, at worst full woke. And they keep making less good versions of their own IPs... Like The Crew was goated, The Crew 2 was a downgrade, and The Crew Motorsport is yet another downgrade. Is it a bad game though? Not really. But the fun island party theme and ugly *** characters are what's killing it. Skull & Bones is a good game, again killed by the ugly *** characters, small map, and boring AF art direction. I myself love Ghost Recon Breakpoint, it fills that Arcade-y stealth massive open world sandbox spot, looks great, runs exceptionally well, killed by ugly *** characters and boring direction. Prince of Persia the Lost Crown is really really good. Killed by putting a modern day afroamerican as MC. but the game itself? I have no complaints besides a bugged sidequest. But you've got games like DOOM, The Talos Principle 2, Forza Horizon, Planet Coaster, Outer Wilds, E33, Satisfactory, and so on. All the best games in each categories, and most of those pushing the medium further aren't ****.