Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maubeuge	Glitches	6 days ago
Mexico City	Sign in	6 days ago
Cehegín	Online Play	11 days ago
Weimar	Sign in	11 days ago
Pessac	Online Play	11 days ago
Escalquens	Glitches	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma the Emerald (@Emma_Swirl) reported 29 seconds ago

  @TenToesTerrence @dagger323 @XboxArchives Nah I agree with every word they said, R6 died when Patriots was cancelled and Ubisoft now parades it's corpse as live service mightmares

• 
  Maximiliano (@mxmlnoo) reported 3 minutes ago

  @Ubisoft @UbisoftFR please fix the bug for Deity Figurine in Nassau

• 
  Magnus (@MagnusAduro) reported 6 minutes ago

  I revisit this game every now and again. It is genuinely still a great game and a reminder where Ubisoft learned release bad, fix later. Unfortunately, they started releasing TOO bad with unfixable stories, not to mention *** 2 was a disaster. No lessons learned from itself.

• 
  ARMageddon: Odyssey of Truth (@diss_Trot1) reported 8 minutes ago

  @Rainbow6Game @Ubisoft please fix the console glitch where it locks us into pc lobbies. These pc people are too cracked at the game and they play at higher fps its not fair.

• 
  Bouquet! (@Fursona3FES) reported 9 minutes ago

  ubisoft and ea have a competition on which launcher takes the most time for me to debug fix your ******* software oh my god

• 
  𝕸𝖔𝖗𝖌𝖆𝖓 𝕷𝖆𝖓𝖈𝖆𝖘𝖙𝖊𝖗 (@Lancaster_1899) reported 11 minutes ago

  @ObligedUniform @CultureCrave Problem is they don't determine what other publishers charge, now their first party title completely agree, but to hold them accountable for say Rockstar, or Ubisoft charging $80+ dollars is delusional at best.

• 
  Dr. Masyer Tech (@HighNGamingNews) reported 13 minutes ago

  @werewookiee @PaulsGamingLive @klobrille Ubisoft issue but go on

• 
  C0nkeringS0uLz | TWITCH | YT | VTUBER | (@C0nkeringS0uLz) reported 16 minutes ago

  @TheDivisionGame @Ubisoft WHY IS THE DUST STORM EVENT NOT WORKING ANYMORE??

• 
  Jonah (@Gabbygomezfan) reported 16 minutes ago

  @testeage2021 Even after this first one, came out, Ubisoft ended making a sequel, but the problem is, the sequel is a party game, rather than having a another story mode, since the first one, and what do you expect, the Rabbids took over Rayman as a mascot for Ubisoft.

• 
  RadVibe Gaming (@RadvibeGaming) reported 18 minutes ago

  I am just so impressed with @Ubisoft with how they are so creative with bugs. On stream today I got stuck in game where I am not able to access map and leave the area. The only fix is to restart from old save which in my case is several missions prior. #gaming @assassinscreed

• 
  Gareth Walker (@Revision_124c41) reported 19 minutes ago

  @Lancaster_1899 @PlayStation You are not equipped for this conversation given your first question is a false and heavily disproven assumption. You are likely a tourist in this hobby that just plays certain AAA games that have colored your opinion on the mater. An analysis was done recently showing that 90% of physical releases can be played day one without a download from start to finish. That includes many of the top releases from the last 6 years. Square Enix on playstation has been especially diligent in this matter. Individuals like yourself likely listen to games journalists who clearly do not have their readerships best interests at heart and for the last 15 years have been getting it wrong. Either willfully or ignorantly or both. None of them do the actual leg work to verify the data. Im telling you as a dev myself your statement is false. Sony's own policy requires the game be fully playable from the disc to pass certification unless certain conditions are met to be granted a waver. Ubisoft and Activision routinely abuse this waiver system. So please quit being part of the problem and go read the material on the subject online. You are literally 17 months away from making the same mistake gamers in 2007 made when they told other gamers they didnt need backward compatibility. We ended up paying the half assed implementation price for 2 generations with ps1-3 games still not playable on ps4 or ps5. With only half the 360 library available on One and Series consoles. Now your whole losing money on physical shows you've little understanding or time spent researching data centers and physical items. 30% at most goes to stores which in turn stores can decide what to do with their 30% even if it's a sale to clear inventory that gets passed onto the consumer. That disc costs pennies to print, that case, not even 3 dollars including the paper slip. Believe it or not its always been that cheap. It was the reason the industry switched to optical medium around the time the playstation was first revealed. Thanks to modern day logistics it doesn't cost that much to ship the product either. 3rd parties are scratching their heads over this, enough that sega has said as much that they will continue to support physical even if sony doesnt. That means rival hardware or making their own. 20% of the profit still comes from games. Which flies in the face of the cooked numbers. It says more about the mediums resilience than digitals dominance which looking at the data closer has largely been forced on the player base. Including collectors editions from sony themselves which is a whole other can of worms. On the other side of this is continuously running servers for these older games at a minimum costs sony nearly 100k a month. Just to run them. Not deploy them, not to do maintenance, not to add games, or even run the store front which also gets a cut. That number increases each time they expand. Think of it this way youre still paying all the other fees of getting a physical product in the hands of a consumer, but youve also acquired game stop in the process while also telling the consumer you'll be storing their game at a storage unit in the middle of no where that will deliver them their game when they need to install it. You may not be paying that fee directly, but part of every purchase will. Every game you buy. Your increased ps+ subscription price every year all going towards this logical fallacies that its cheaper. An IT guy having to diagnose and switch a drive out of a raid costs more than a game stop employee. Which honestly game stop employees cost more than best buy employees because they have other product to sell to offset the cost. Your physical game for the next 100 years will cost sony less than them maintaining that server for the next 100 years. How is that a smart business move. This is a short term call to get short term gains. Sony is playing a game with its own future.

• 
  Utherverse.io - $UTHR LIVE! (@Utherverse) reported 19 minutes ago

  📝 Utherverse Files Patent Infringement vs. Ubisoft Over Virtual Nose Tech Used in Assassin’s Creed Nexus VR & Eagle Flight Utherverse Digital, Inc. today confirmed that it has filed a patent infringement lawsuit against Ubisoft, Inc. and Ubisoft Entertainment SA in the United States District Court for the Northern District of California (Case No. 3:26-cv-06098). The complaint, filed June 18, 2026, alleges that Ubisoft’s VR titles Assassin’s Creed Nexus VR and Eagle Flight infringe Utherverse’s patents covering a foundational technique for reducing motion sickness in immersive virtual environments. The asserted patents (U.S. Patent Nos. 9,977,495 and 10,528,129) describe systems and methods for inserting a stable, static visual reference—most commonly a virtual nose—into a user’s field of view while the rest of the virtual scene continues to move. This approach addresses a well-known technical problem unique to head-mounted displays: the absence of the real-world facial reference points that the human visual system relies on for stability. Without such a reference, many users experience disorientation and motion sickness. In Assassin’s Creed Nexus VR, Ubisoft offers a customizable “virtual nose” comfort option. In the earlier title Eagle Flight, the game renders a fixed eagle’s beak in the lower field of view. Ubisoft’s own game director for Eagle Flight publicly explained the design choice: “With a VR headset, our eyes don’t see the nose anymore, and our brain is destabilised. In Eagle Flight, the beak allows us to bring back that simulated nose effect and give the required stabilisation to be comfortable.” Utherverse inventors Brian Shuster and Gary Shuster developed and patented the technology years before these titles shipped. The company has long viewed the widespread adoption of comfort features based on its work as validation of the underlying innovation.

• 
  Don Meow Meow (@LaFixer) reported 19 minutes ago

  @c0nqu3r00 @IGN The thing is pc has refund policies, mutiple store fronts, grey markets, piracy most of the time if you don't buy ubisoft games you usually get a life time lisence. Sony removing physical means they have monopoly store fronts no return policy, paid online service

• 
  Gaijin - Markus *** News (@Gaijin_Markus) reported 20 minutes ago

  @NostalgiaPro I have every Assassin Creed made, when I was have video card issues with my Scorpio Edition, I bought the XB series S. They still played on it .. but when I subscribed to Ubisoft+ they updated all of the for X/S edition, now they are unusable from the HDD to any other than X/S . They did the same with my RDR2 Ultimate . I am so happy I have the physicals . Some day I will replace the video card for my Scorpio Edition , until then, I'm stuck

• 
  Reinaldo Sanchez (@GenericGamer283) reported 21 minutes ago

  @TheHiddenOneAC LMFAO, did we really bully Ubisoft to get rid of ts? I'd be happy if it wasnt so embarrassing on their end, they must really wanna fix their reputation 😭

• 
  Dan (@DanMontgomery87) reported 22 minutes ago

  @TheGameVerse And this is exactly the problem with Ubisoft, they’re literally the French equivalent of Naughty Dog, all they know how to do is remake and remaster existing games with very few new IPs

• 
  MikeyDfromTN (@MichaelCuzzort) reported 24 minutes ago

  @Ubisoft why is your PC launcher still garbage? I canceled my membership because of crashing issues and compatibility issues. I came back for Black flag. And literally every 5-6 mins the game CRASHES! You all have to much money to be this ******

• 
  Ron NYR G. (@rgustafson85) reported 25 minutes ago

  @Chingchong27206 @assassinscreed I'm on my PS-5P & I totally understand about that damn "report" button. I always wonder what that actually does, other than go to some mailbox & just sit there for years. I also went to the ubisoft report errors site and reported my issues there as well.

• 
  LEWR6 ﾒ𝟶 (@afterhoursLEW) reported 26 minutes ago

  DMR IN SIEGE ARE BROKENNN FIX THEM @Ubisoft @Rainbow6Game

• 
  Master of Controversy (@THe0GAmer) reported 28 minutes ago

  @Pirat_Nation critics called ac odyssey a bloated 100 hour slog then nolan film made 233k players return daily proving movies fix what ubisoft broke

• 
  Game Pro (@GamePro007) reported 38 minutes ago

  @BeatzCreations @TheDivisionGame TD2 HAS THE SYSTEM Snowdrop Engine OLD, OBVIOUSLY THIS GAME IS FULL OF PROBLEMS. AND THERE ARE ONLY 20 DEVS AND UBISOFT IS RUSHING TO MAKE MONEY. THE NEW SNOWDROP ENGINE IS BETTER, BUT FOR TD3 bye agent

• 
  werewookiee (@werewookiee) reported 40 minutes ago

  @HighNGamingNews @PaulsGamingLive @klobrille I can't believe how stupid you have to be that after I agreed it was a Ubisoft issue and that I don't blame Xbox, you still said that I blamed Xbox. Is it reading comprehension or do your issues go far deeper than that?

• 
  KillerZ x Ace (@ChesronKocsis) reported 40 minutes ago

  @digitalfoundry The problem is the fact that you still have to use Ubisoft Connect (which is a terrible launcher which does not even remember your login details). I want to play those game using the Xbox PC app so I can earn Xbox achievements and benefit from cross saves and Play Anywhere.

• 
  ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported 44 minutes ago

  @Rainbow6Game @MrBoomeranggg OMG FIX YOUR **** UBISOFT

• 
  Azure 🇨🇦🇭🇺 (@Azure_296) reported 46 minutes ago

  @Pirat_Nation What...? I love open world, but the problem is that some games have boring, empty, and soulless worlds like every Ubisoft game

• 
  Strobe (@DragonBeast56) reported 48 minutes ago

  @UbisoftSupport my ubisoft account got hacked, the email was changed now i cannot login back into the account please help

• 
  Jack-O' Oma (@Yoshinator) reported 52 minutes ago

  Classic Ubisoft. It's not that PC proved it, Steam is just that great of a service. GOG too, but Steam actually respects its users, unlike Sony.

• 
  Earnest L Edwards (@EEdwards34) reported 54 minutes ago

  @iTzSponge04 @lonewolfgamer30 Gamers paid for the game. Not for a temporary game no matter the servers got shut down. Ubisoft shutting the servers down was no different. If its no longer on the disk and we can't play it, it's deleted. There were no refunds given.

• 
  publius (@realGorillaTape) reported 56 minutes ago

  @trichotome Snake never should’ve been put in r6 siege. He’s completely busted. Also, how about @Ubisoft @Rainbow6Game fixes the ******* cheater problem before anything else

• 
  Anxsighety (@AnxsighetyX) reported 58 minutes ago

  @JezCorden @klobrille Believe this is a Ubisoft issue not a Microsoft one.