Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/18/2026 01:40

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesThe Colony Sign in
FranceManthelan Sign in
BrazilTaubaté Online Play
GermanyKarlsruhe Sign in
GermanyBerlin Sign in
BrazilFranco da Rocha Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Bosdedz Poena.SMOOYA (@Bosdedz) reported

    @int_maverick 1.5 Only operators defenses , 2.5 operators attackers. Can you give one minute for your reflexion. Ubisoft retired Bullet hole, patch the fiews problems window & more, is good? We cant see the little ****** pixel on this game.

  • traintwt Rose | TOH SPOILERS (@traintwt) reported

    @CultureCrave @business How much we wanna bet it'll be almost all ****** Ubisoft games like every other games streaming service? Any takers?

  • GaryTweeted Gary tweeted (@GaryTweeted) reported

    @UbisoftSupport Xbox series x. I'll boot it up and see if there are errors besides "cannot connect to Ubisoft servers"

  • smitty2447 Ryan Smith "Smitty2447" (@smitty2447) reported

    @ShahabZargari Yeah, I have a fire tv. It’s ok fire stick as well, but it connects directly to my Amazon account. There is an extra charge for it, but it includes my Ubisoft games because I have a sub with them as well. Looks like Netflix will not charge out the gate for this service add.

  • Just_a_Stan2003 Kevin Perera (@Just_a_Stan2003) reported

    @Ubisoft @UbisoftConnect @assassinscreed Hate your company for making the next Assassins creed game a live service, open world, online, RGB game. RGB is fine but we want a regular type Story mode Assassins creed game.😭🤬

  • Lgerd Lgerd (@Lgerd) reported

    @Ubisoft @UbisoftConnect @assassinscreed Can't redeem it in the app, is it broken?

  • BubblyCar Moss 🥂🥂 (@BubblyCar) reported

    @UbisoftSupport Hey Ubisoft - are the Far Cry 3 servers down for everybody or what?

  • DoesItPlay1 Does it play? (@DoesItPlay1) reported

    This problem will however start to get worse, the more subscriptions grow and cloud and live service consumes the industry the less offline titles that will exist. Ubisoft are going almost all online and other big pubs will follow

  • DarkDancer30052 //dark_dancer30052// (@DarkDancer30052) reported

    @zirjr @RogueCompany @ScottGandhi with new things came those bugs and glitches but i dont think we would be playing if they didnt add the new things and in my experience an update without glithes is very less likely heck even activision ubisoft cannot release an update without a glitch

  • Benisjesus123 benisjesus123 (@Benisjesus123) reported

    fix siege you neanderthal of a company @Ubisoft

  • VBR8s Max - VBR8 (@VBR8s) reported

    @UbisoftSupport “Ubisoft service is currently unavailable” on Ubisoft connect, also when I try to login in my browser it says my account is locked from login attempts. Please fix this I’ve been out all day haven’t even tried to log in.

  • JMW_BOYZ twitch.tv/jmw_boyz (@JMW_BOYZ) reported

    @robtanner84 That's up to ubisoft to fix it then. I'd rather play the games at their best on PC. It's not a good look the new Battlefield costs a lot more on the Xbox and Playstation, and both also require a fee to play them online.

  • SomeguyR6 SomeguyR6 (@SomeguyR6) reported

    @PendiiGG @SolarFlareCL The thing that’s scaring me is what happens when Ubisoft doesn’t fix this **** for next season. Genuinely think the game will take the biggest Decline it has yet if that does happen

  • nosferatupls Gooby (@nosferatupls) reported

    @rclark98 Don't say that or Ubisoft is going to make it a live service.

  • DudeWithAnAxe JT (@DudeWithAnAxe) reported

    The fact that no one in the industry is willing to learn that every trend isn't applicable to their properties seems insane. Yet here we are. There's a chance that assassin's creed as a service could pay off but I doubt ubisoft are smart enough to figure out how.

  • richard82738484 council member richie (@richard82738484) reported

    hey! i would like to appeal my ban it was false i was not cheating it was because i switched to windows 11 and xbox moblie I would like you to review and remove it as a wise man once man once said, "Ubisoft needs to fix the banning system" -Plerto

  • Risky36728066 Risky (@Risky36728066) reported

    @fahad66386894 @growtopiagame Thats your problem man dont blame mods or ubisoft lel

  • romlah55609245 jhonyman1 (@romlah55609245) reported

    @growtopiagame update the server man! its so lagging and overload! @Ubisoft

  • 2fedTyre 2fed.Tyre (@2fedTyre) reported

    @Ubisoft fix yo FuCcin game that’s y’all final warning I’m tired of y’all glitched *** servers😒📌

  • saikoactually 𝑺𝒂𝒊𝒌𝒐 ✧ (@saikoactually) reported

    i lost 27 points to a cheater last night, just to get a roll back of 10 points. i- @Ubisoft pls fix this

  • ags_pr André G. Sosa Díaz 🇵🇷 (@ags_pr) reported

    @zfreakingb @OriginaIPenguin @Toadsanime are Assassin's Creed games included with any subscription service other than Ubisoft+? I'm not sure they are. i think Ubisoft likes hooking you in to get you to spend money on microtransactions. that's s whole different beast.

  • GromitCap Gromit (@GromitCap) reported

    @ballmatthew Think they will buy Ubisoft? Internal issues could trigger need for change

  • wiiIlburr beano. (@wiiIlburr) reported

    ubisoft requiring you to sign into their absolute **** service to even play the game is awful.

  • Mahomie5161 Mahomie516 (@Mahomie5161) reported

    @UbisoftSupport Trying to connect to Ubisoft connect and it says " a ubisoft service is currently unavailable" I've done everything it said on your help website and when I try to make a ticket it tells me to choose a game even though theres no game?? What do I do helppp

  • JarronR6 Jarron | nTe (@JarronR6) reported

    @saikoactually @Ubisoft Ubisoft have so many things to fix. Seems like it just gets worse 😔

  • ruckR6 council member ruck (@ruckR6) reported

    hey! i would like to appeal my ban it was false i was not cheating it was because i switched to windows 11 and xbox moblie I would like you to review and remove it as a wise man once man once said, "Ubisoft needs to fix the banning system" -Plerto

  • baldock1994 JBaldock1994 (@baldock1994) reported

    @asylum_sentry @Ubisoft @assassinscreed Having the same issue. Saint faith is the only thing i have left to do on the main map

  • realExcluir Twitch Creature (@realExcluir) reported

    @Ubisoft @UbisoftSupport when are y’all gonna fix your replay feature? It’s absolutely god awful right now and completely filled with bugs. Reinforcements don’t appear period, gunshots ring out for eternity until you pause and unpause it, and label stays on the fitter round! Wtf!

  • madmidder midder⚔️ (@madmidder) reported

    @Jessie_Lynx @TrainedClank @stroggo Well game pass solve this problem for awhile. There will be time when almost everything is on Game Pass, but it'll end like Netflix - it's success? "Ok, we want our service too." And it will be probably even worse, because we already have things like EA Play or Uplay+.

  • YoDavidPlays YoDavidPlays (@YoDavidPlays) reported

    @Ubisoft @UbisoftSupport so when are y'all going to fix @TheDivisionGame sound bugs??? Just saying man cmon man