Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (63%)
• Online Play (17%)
• Glitches (12%)
• Matchmaking (5%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Ogíjares	Sign in	4 hours ago
Cergy	Sign in	13 hours ago
Orléans	Glitches	13 hours ago
Vigo	Sign in	13 hours ago
Cézac	Online Play	13 hours ago
Darmstadt	Glitches	13 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MR3D-Dev (@MR3Dev) reported 5 minutes ago

  @TheTrueSealYT There is definitely a problem but I dont see current Ubisoft fixing it

• 
  𝕸𝖔𝖗𝖌𝖆𝖓 𝕷𝖆𝖓𝖈𝖆𝖘𝖙𝖊𝖗 (@Lancaster_1899) reported 7 minutes ago

  @ObligedUniform @CultureCrave Problem is they don't determine what other publishers charge, now their first party title completely agree, but to hold them accountable for say Rockstar, or Ubisoft charging $80+ dollars is delusional at best.

• 
  Stefano Veneziani (@stefano_vene) reported 9 minutes ago

  @Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.

• 
  werewookiee (@werewookiee) reported 15 minutes ago

  @HighNGamingNews @PaulsGamingLive @klobrille I can't believe how stupid you have to be that after I agreed it was a Ubisoft issue and that I don't blame Xbox, you still said that I blamed Xbox. Is it reading comprehension or do your issues go far deeper than that?

• 
  Life is a simulation (@CPR5883) reported 15 minutes ago

  @Rainbow6Game Fix the map rotation, its the worst. 80% of the time Kafe, Consulate, Lair are up for vote. Maps suck, servers suck, 95% of players are toxic but Heaven forbid you call them a word. **** you Ubisoft, you have become EA.

• 
  America FIRST. 🇺🇲🇺🇸🇺🇸 (@Maximus0314) reported 16 minutes ago

  @OverlordTenji To each their own but the modern day story was always the worst thing about the AC games. Most people hated it. Ubisoft was smart to kill it off. The problem with the AC series is that the games got super boring and repetitive. Going woke was an added turn off for many fans.

• 
  Vegetto71 (@vegetto71) reported 18 minutes ago

  @iyasele_o I have mine the same way and it doesn't give issues at all bruh, do you have the extension enabled and ubisoft connect to auto launch with windows?

• 
  Dust!Leafy (@Leafy_F12) reported 20 minutes ago

  @Paradoxyne @Ubisoft Huh...never bad that problem before....best game ever tho

• 
  monster_energy (@monster_gamin) reported 24 minutes ago

  @Ubisoft Fix your bugs in ac black flag please, I can't play for over 3 days now on my deluxe edition 👌

• 
  Jintenzo (@TenzoWasKilled) reported 25 minutes ago

  @AshenOne_VI I played some ubisoft games on playstation that were owned by someone else on the console, I have the games on PC now. Free game glitch or something.

• 
  ThaSwampDonkey (@ThaSwampDonkey) reported 26 minutes ago

  I still want to know if @Ubisoft is going to fix @GhostRecon Wildlands on PC. I as well as others with newer PC’s can’t launch this game in Steam or Connect. It has an infinite loading screen. Any updates if this will be fixed??

• 
  YourFavouritePixel (@YFPixel) reported 29 minutes ago

  @TheMaskedoneXD @GameSourceTM the real problem is that they need to make revenue of their games, which they longer can with solo games. Ubisoft should stop their single games aproach and focus on a GameAsAService FREE2PLAY Model (look Genshin and similiar) SET in the MODERN DAY

• 
  ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported 30 minutes ago

  @Rainbow6Game @MrBoomeranggg OMG FIX YOUR **** UBISOFT

• 
  Expelleddux (@Expelleddux) reported 30 minutes ago

  @assassinscreed I purchased Black Flag and cannot due an Ubisoft Connect account linking issue. Ubisoft support refuses to help me.

• 
  Dagger 323 (@dagger323) reported 32 minutes ago

  @BillyOfBagEnd @XboxArchives Any online-only live service game that a dev has milked for 11 years straight is slop. Further is it slop because it is largely multiplayer-only with no focus on mode variety or a developed singleplayer experience. It's a travesty to the Rainbow Six games that came before it, and demonstrates the peak model of greed and laziness that defines modern Ubisoft. Once again, Ghost Recon Wildlands was the only quality Tom Clancy game that's released since the 360 era. Siege is literally live service corporate slop.

• 
  Lumen Heijdendael (@LumenHD) reported 32 minutes ago

  @SynthPotato The biggest issue is the lack of mocapped cutscenes and production quality. Dialogue and characters are poorly written as well. It’s especially inexcusable with how big Ubisoft is

• 
  Riku Pasonen🌞 (@Raitziger) reported 33 minutes ago

  @JezCorden Ubisoft constantly loses login credentials on PC. Steam and Xbox app never.

• 
  Afyyy (@Afyyy12) reported 38 minutes ago

  @UbisoftSupport I don't have the download button there , can you fix that for me? ubisoft Support

• 
  Emma the Emerald (@Emma_Swirl) reported 42 minutes ago

  @TenToesTerrence @dagger323 @XboxArchives Nah I agree with every word they said, R6 died when Patriots was cancelled and Ubisoft now parades it's corpse as live service mightmares

• 
  Raven Darkholme (@MystiqueX20) reported 43 minutes ago

  @Ubisoft Hey Ubisoft, please wake up and realize that Brawlhalla is the equivalent of Fortnite to Epic or Minecraft to Microsoft. Fix that damn game now and enable permanent cross-progression.

• 
  🕹 ~Bich~ 🇵🇷 (@Bich_Dingo) reported 43 minutes ago

  @eyemissxv @OldManSakaki I dont disagree much here beyond disliking the open world Ubisoft template, but FF13, 15 and 16 are all vastly different games with unique issues that strayed from the formula while FF7R has been tauted as the return to form SE needed for a long time.

• 
  . (@i_sema24) reported 45 minutes ago

  @UbisoftSupport I can’t create a Ubisoft account. Every time I try I get an error and after several attempts I was temporarily blocked! I don’t have a Ubisoft account I also can’t submit a support ticket. Could you please advise me on how to proceed?

• 
  Flush The Stress (@flushthestress) reported 48 minutes ago

  @TheRealZephryss I would say Unity. It was a great game, but it was badly rendered and made gameplay with several issues. And it took ages for Ubisoft to fix it.

• 
  Stefano Veneziani (@stefano_vene) reported 50 minutes ago

  @Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.

• 
  Happy Kuro Kitty is on BlueSky! (@HappyKuroKitty) reported 50 minutes ago

  My issue with this is how unilaterally they are making this decision that affects the company's which actually MAKE the games. Like if Guerilla or Ubisoft wanted discs for their next titles, they should have that choice. It's THEIR game, after all.

• 
  Onyx. (@Onyx_R6S) reported 53 minutes ago

  Bro... @Ubisoft @Rainbow6Game @UbisoftSupport Please fix the match replay! I can't even VOD review with my team because the game keeps crashing and stuttering. How do you expect teams to get better if they can't even VOD properly...smh

• 
  Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported 54 minutes ago

  @carygolomb The Ubisoft launcher is genuinely broken for some games and has been for years. Try Trials Rising if you have it. Won’t launch anymore. Hundreds of posts on Steam about this, they suggest the same bullshit every time with no fix in sight.

• 
  Jay 🇵🇷🗽 (@HonorRoller0831) reported 57 minutes ago

  @JohnnieMotley @Crash616 God of war bored tf outta of me (I’ve played all of them) Horizon is a Ubisoft game. Marvel games are cool, but they’re an experience more than a game and not worth $1000+ The last of us will be re re released again. More live service slop that will die in a month.

• 
  (C) Hezekiah Moscow. (@Oogway__) reported 59 minutes ago

  @aisida So You're Going To Look Me In The Eye & Tell Me That's The Only Apple Problem That Stems From Capitalism That You Are Aware Of??? That's Like Trying To Form The Reason People Don't Like Ubisoft Is Only Because Of Micro Transactions Because Someone Just Complained About It.

• 
  MR3D-Dev (@MR3Dev) reported 59 minutes ago

  @ac_daily_news The problem was Ubisoft Quebec.