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Ubisoft Connect

Ubisoft Connect down? Current status, problems and outages

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 63% Sign in (63%)
  • 19% Online Play (19%)
  • 8% Glitches (8%)
  • 8% Game Crash (8%)
  • 2% Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Palm Bay Sign in 23 hours ago
Sydney Sign in 2 days ago
La Garenne-Colombes Glitches 3 days ago
Vizille Glitches 7 days ago
Cape Town Sign in 8 days ago
Saultain Sign in 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • MoirimFolf
    Moirim! (@MoirimFolf) reported

    At this point, Behavior needs to do what Ubisoft did with Siege. One big health patch to fix what's already broken with the game before they try to release any new content, especially if said new content is poorly received and brings more issues to the table.

  • sheepucel
    SNEEEEP (@sheepucel) reported

    @Marids_Gift @LRH_Superfan The problem woth all ubisoft games is that the first 5 hours are fun and then it's downhill from there 😭

  • DehdLock
    Lewis Davidson (@DehdLock) reported

    @UbisoftSupport The problem is I hopped on to do the online trophies for PS4 and when I went to "world video challenge" it came up with "Cannot Connect to the Ubisoft Servers at this time." But they said the servers would close on June 30th this year is there a problem with the connection or is

  • akittell96
    A-Aron (@akittell96) reported

    @AnaKiiN117 @Proteasipping @MacieJay Sadly ubisoft gets painted the blame for it when really it's 1 step lower at who is in charge of siege. Rest of ubisoft titles get regular updates fast and swift to actually fix things. Anno and AC and Far Cry are great examples of this

  • YoungboyOnTopfr
    ambulance (@YoungboyOnTopfr) reported

    @Ubisoft @UbisoftSupport thanks I got a ban bcus I get ddos'ed

  • DehdLock
    Lewis Davidson (@DehdLock) reported

    Hi @UbisoftSupport I'm having a problem with Just Dance 2017 I hopped on to do the online trophies on PlayStation and it came up with "Cannot connect to the Ubisoft Servers at this time" did you shut down the servers early or is it a server problem? #JustDance2017

  • Chromdillion
    Chris (@Chromdillion) reported

    @UbisoftSupport Hey Ubisoft! Others and myself have a major problem with TFBW on Steam Deck! Crashes that start with severe stuttering and lead to a freeze and inevitable Steam Deck reboot! Please please please fix this!

  • TheFearI95
    Bryce (@TheFearI95) reported

    @JillJVF96 I remember Ubisoft implementing a **** female texture for Watch Dogs 2, but when people found it via ragdoll poses, they said "oops, that was a glitch, apologies, we removed that bug" but then left all the **** male appendages lol idk what exactly these things are protecting.

  • CP_Pettarin
    Cristiano Pettarin (@CP_Pettarin) reported

    @UbisoftSupport playing AC Unity and I can’t connect to Ubisoft servers Error Code [0xb0050002] I tried the troubleshooting what should I do???

  • MiKpo_owc
    Travis 🏳️‍🌈 (@MiKpo_owc) reported

    @UbisoftSupport @Rainbow6Game is there a reason I can’t invite my pc friend to play with me on xbox? Ubisoft says failed to do the action when trying to invite him. Crossplay is active. Is this a known issue?

  • R6Giwk
    Chase (@R6Giwk) reported

    @Zomb1eFragz @Ubisoft Facts, like even if I wanted to play half the time there is an issue

  • MrLiaXy
    Aexus (@MrLiaXy) reported

    then you get hit with the ****** "account suspended you've tried to login way to many times because our system is dogshit & we want you to create a new password so you can forget it :) get your stupid *** **** together ubisoft

  • Shalomwerld
    ‎עוֹלָם שָׁלוֹם (@Shalomwerld) reported

    @UbisoftSupport The platform is Xbox One. I am convinced more than ever that this problem is intentional because of your consistent need for more information. The idea that I need to record a clip in order for you to understand is ridiculous. This is why Ubisoft is going out of business!

  • davvijv
    Davidvl (@davvijv) reported

    @UbisoftSupport rainbow sicx siege, playing on pc. sinds yeasterday i occur some problems connecting to ubisoft connect in general so r6 included. Right now trying it again and still nothing. But my friend doenst have any of these problemens

  • Finn_the_end
    finn.the.end (@Finn_the_end) reported

    my one and only tweet will be that @Ubisoft and @UbisoftSupport has no customer service. and i don’t mean that they have bad customer service they just don’t care that your stuff is messed up #fuckubisoft

  • victorialp1982
    Victoria pearson (@victorialp1982) reported

    @Ubisoft your customer support just speed the same: we are sorry something doesn’t work we will offer a refund’. How about fix the mobile game Horse Haven!!! Refund will NOT HELP fix the game

  • Mahian_Divinia
    Mahian (@Mahian_Divinia) reported

    @FawfulsMinion I think the main problem with Sony games is they're starting to have the Ubisoft effect. Much higher quality, but they're starting to feel samey. There's a much more diverse line-up of games from the recent and upcoming Xbox games. E.g. Grounded, Hi-Fi Rush, Starfield

  • TaigasRevenge
    Angel With The Scabbed Wings (@TaigasRevenge) reported

    @Andre_Lewis420 @Rainbow6Game Good luck if you think these idiots at ubisoft will ever fix their own game and the countless problems that have plagued this game for ages. The laggy servers and the broken hit registration won’t ever be fixed. I’ve gotten countless headshots that don’t even count as kills.

  • rafario448
    Rafario (@rafario448) reported

    @Ubisoft @VGC_News your npcs all give the impression that were created by machines due to how generic they are you want to make them feel even more generic? Please understand the core problem of your games ffs ubi

  • swisswga
    swiss (@swisswga) reported

    @Plerto_ @Doki_R6 That’s literally the only response i got from Ubisoft supports discord server from the staff when i had a similar issue months ago

  • ChiGodd
    ChiGodd (@ChiGodd) reported

    @hibjpsh99 @ChiGodd2 @Rainbow6Game Meanwhile it happens to me and all my friends on PS5. No it’s a Ubisoft problem.

  • UmbraeSoulsbane
    Umbrae Soulsbane ☥☥☥ (@UmbraeSoulsbane) reported

    @UbisoftSupport @Ubisoft @rocksmithplus After 2 wks still waiting for support on my ticket (17968802). You took my $ but still can't use. I get a random tech that links to general help docs unrelated to my issue then disappears until a new one sends me the same link. #Fraud HELP!

  • AI_Rant_Account
    My AI Rant Account (@AI_Rant_Account) reported

    @Ubisoft @VGC_News Why is it such a huge PR problem to use AI for game development that the company needs to come and try to lower the flames? Speeding up the development process is a good thing and eventually companies like Ubisoft will replace the writers entirely with AI.

  • ebleghbeb
    Luna (@ebleghbeb) reported

    I'm so tired of having to deal with the incompetence of Ubisoft support. It's down constantly no replies no interaction no understanding of issues. I'm just so done. I guess I can't play any Ubisoft games anymore. Love this stupid ******* company

  • 148XXII
    Psalm 91 (@148XXII) reported

    >Start Black Flag >[Login to Ubusift C. - Enter Pass] >Wait a sec >Close >Open Ubi C, logged in already >"Knew it. ******* Ubisoft." >Open game and enter password

  • LegendHarv2000
    The Harvinator (@LegendHarv2000) reported

    @Ubisoft Did you fix the multiplayer servers?

  • socialist_boi
    👻 (@socialist_boi) reported

    @UbisoftSupport PS3 players of AC4 Black Flag cannot access the multiplayer - a black screen appears and freezes the system (if logged in before starting game). Has Ubisoft any plans to fix this?

  • Johnson23107
    Johnson mark (@Johnson23107) reported

    @CV_Mafia @Ubisoft @UbisoftSupport You are not facing this only got this problem yesterday but was referred to EDWARD_TECHS on Instagram and he was helpful

  • justagamerxxyy
    Just A Dude (@justagamerxxyy) reported

    @f_joe123 @EdwinZeelen @PlayStation i guess they have a point, die hard fans have been supporting the game since assassin's creed 1, if ubisoft would've made it warriors creed or Spartans creed, no one would have a problem

  • shamiiima
    f (@shamiiima) reported

    Anyone know how to fix my ubisoft connect just not working ?