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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 West Jordan |
Sign in | |
 Pune |
Sign in | |
 Sevastopol |
Sign in | |
 Gifhorn |
Sign in | |
 Arese |
Sign in | |
 Birmingham |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Adesza 🌤️
(@Aldereas) reported
ngl hearing a playday has been postponed not bc ubisoft tech issues is p funny to me
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terryrocksx_
(@terryrocksx_) reported
@VarsityGamingTV because Ubisoft are lazy to fix something
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Dukes_kendrick98
(@Dukeskendrick27) reported
How come ubisoft makes their previous games next gen free upgrade and take two making us pay $10 more that is some BS right there yes ubisoft has problems but no way near as take two
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Gatesy
(@Gatessyy) reported
@Ubisoft @Rainbow6Game can you fix the frizen stuff thought it was just my pc but seeing move people say it’s happening to them too
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Mathieu Lizotte
(@matlizotte) reported
@Ubisoft your support is absolutely horrific and systematically refuses to reimburse money that's in my Ubisoft wallet that I cannot use due to a server side issue. Is it common practice for your company to steal from people like that? #Ubisoft #badbusiness
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FmZ
(@YUIOTOX) reported
@growtopiagame Why did u ban me I did nothing wrong me n my friends were massing and farming me and my 2 other friends they just started we don’t know why we got banned we are wasting so much time on this game which is banning false players fix your game Ubisoft Accounts Qzlz - BillZero35141.
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Dominic Mendez
(@MealyWand02) reported
@Ubisoft, I shouldn't get f*cking ban bc of a dc that wasn't my fault. Fix your f*cking game!
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ItalianGvnner
(@VazNeme) reported
Losing game for ddos @Ubisoft
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Galev
(@galev_ph) reported
Why is UPlay such a piece of crap? This is the only platform I have problems connecting to. Steam, eepic, battlenet, gog. Everything works just fine. Not this sh*t tho
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queen
(@isurqueen) reported
@UbisoftSupport Ubisoft I can’t play r6 . There’s error for an hour already .
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Chiaki Nanami (Kei)
(@SagamiSword_) reported
@rando9292 The problem is that Ubisoft does not utilise their potential at all
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Lord Caliway
(@LCaliway) reported
@matlizotte @Ubisoft It's not easy waiting for developers for over 2 months without getting any fix why not send a direct message to zenith_fixx1 on Instagram for help they helped me fixed mine thank me later
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Nycollas
(@NYSoar3s) reported
@CS_FALLOUT @DestinyBulletn Ubisoft didn't actually ban sadly, they just put a lag on the game when they detect someone using it, and the lag gets worst and worst
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ikeaner's nobody
(@ikeaner_ebooks) reported
still outside washing the only did click on Ubisoft why did there ever built on big game doesn't show on fe3h broken at this up dancing, my official
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Gamey_TTV
(@gamiplie) reported
@UbisoftConnect @Ubisoft @UbisoftSupport My account has been suspended due to multiple failed logins but I didn't do that and my account is now I can't login even when I've reset the password . Help!
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J
(@King__Crank) reported
@Ubisoft you need to just permanent ban xim users. It’s PS5. They wanna use MNK soooo bad make them buy a Pc. Where there *** will be handed to them. Input lag won’t do ****. Still no recoil on their guns. It’s cheating as you say. Isn’t that a bannable offence #RainbowSixSiege
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Alisher Tyrgotov
(@megauragun) reported
@crazys0l0 @TheDivMobile Ubisoft has some big financial and management problems. The studio(TheDivMobile) may be dismissed and TheDivResurgence may not be published. Nevertheless, they are now optimizing game balance and monetization system. Be patient, news will be some day in May or at least June. TY
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Ruben Rosario
(@dontbeadam) reported
@ScriptLeaksR6 I like Ubisoft + however if partnering with another service they should consider bringing the monthly down
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the frog that was on fitz’ head
(@tato_man0132) reported
i ficking hate ubisoft rn. my wifi cut out and now i have. a an after trying to reconnect for so ******* long. **** servers **** company. fix your penalty system.
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Leo
(@LeoLikesEgirls) reported
@UbisoftSupport I have constant 10 ping it isn’t any type of connection problem on my behalf it was a Ubisoft connect crash. It is disappointing as I’ve just spent money on the game and I wanted to play the game to get the new event packs. Can this be resolved or can compensation be credited. Ty
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MalachyTheDemon_official ☘️
(@MALACHY_Officia) reported
@UbisoftSupport not getting an error. and, I'm not on my console right now, nor do I want to boot it up just to get a screenshot. I can tell you there's no error code, it's just saying that it's unable to connect to Ubisoft Services.
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Mikael
(@mkrnbk) reported
Does #Ubisoft have a problem? The #UbisoftConnect client refuses to connect, after login it just hangs on "initiating"? @ubisoftnordic
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Pman
(@Pman47600310) reported
@virtueoffset @IGN Yes but ubisoft has been having money issues soo they trying to sell themselves for a while now Playstation can't afford it is why they haven't
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GizzY
(@___GizzY) reported
@UbisoftSupport My Ubisoft account gets hacked I make a support ticket at it gets closed at 10am on the dot while I’m trying to get my issues resolved I love how a random person has access to all my data and you can’t bother to help me out . And now I have to wait till tomorrow
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MagicNineball
(@SanUmbrella) reported
@Yaebithezombie @RegalityNoir Ubisoft me angy, fix.
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Mark Stevens
(@retroblique) reported
Has Ubisoft given up supporting Story Creator Mode for Odyssey? I wanted to play around with it, but the login screen just loops over in Chrome, Firefox, and Edge. @UbisoftSupport
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Kaloyan
(@lKaloyanl) reported
@Ubisoft oy retards why your stupid app says I don't have Internet connection fix it, it hard enough to stay and play and know I can't connect
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壊れた窓。
(@LocksOf_Love) reported
Really cool of Ubisoft's flagship series to have an audio glitch that hard crashes your console, and that glitch carrying over from Siege to Extraction.
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Shadow unit
(@Shadowunit7) reported
@Ubisoft @UbisoftSupport hey I’ve been waiting almost a whole month for a response just so I can get help with a issue I’m having I’ve giving the info in massage’s just like you guys ask and I’ve gotten no respond. So far this has been poor service!
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YourFavouritePixel
(@YFPixel) reported
@JazzyAvacado @Ubisoft The Problem with that is, that AC Unity and Syndicate started of great and were droped like hot potatos and this joke of a Social Media Manager here can do nothing about that - they wont even forward your ideas. But they want you to buy the new title (Mirage)! :D