Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Brussels	Sign in	4 hours ago
Amane Aït Oussa	Sign in	2 days ago
Lorient	Sign in	2 days ago
Paris	Online Play	4 days ago
Dieppe	Sign in	5 days ago
Tours	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan (@jonnaathan__) reported 29 seconds ago

  @capcomhazard i know but when devs remake a game they usually just fix the controls and some stuff, ubisoft just ctrl c ctrl v the game but with modern graphics, maybe im wrong for saying this tho

• 
  Kottpota (@PS2Apostle) reported 7 minutes ago

  @ymnis_v1 @GOGcom You could get better taste, plenty of current games on GOG, barring that you’ll have to be susceptible to other storefronts to play your Ubislop. Lack of availability is probably because Ubisoft is restricting their crap to storefronts that get along with their live-service crap.

• 
  Calico Eric (@CalicoEricjxqr) reported 8 minutes ago

  @Ubisoft How about you fix the games you have instead of releasing **** and outing emblems out in a game that no one is going to ******* use. OR pay attention to a game that’s been out for 10 years but for some reason has still had the same issues since launch. Just a thought

• 
  Jak Grant (@JakGrant) reported 9 minutes ago

  Well, feeling better today after yesterday still a little tender from the urologist visit with the camera work. It was definitely something freaky to watch, but at least I have more answers than I did. So plans for today we will be streaming, we weren't sure how uncomfortable we'd be. But with the AC:BFR patch drop, which super weirdly I did not see download at all last night in Ubisoft Launcher which was weird but it's there. Oh derp. "Enabled automatic game updates for recently played games" ticked. ****** is me. Yes I'm a techy and IT techy person and problem fixer >.> Blonde moment right there. Anyway, back to some AC:BFR I'm probably horrendously behind in the storyline compared to everyone. We'll be kicking off soon with a stream.

• 
  Jay (@gods_goods_) reported 9 minutes ago

  I got the new AC4 and right off the bat it’s MAKING me login to a Ubisoft account to play, won’t let me proceed or play without doing it, and then when I go to make a Ubisoft account it denies all of my passwords even though it meets their criteria everytime! Already disappointed

• 
  𝚃𝚎𝚊𝚐𝚞𝚎 𝙿𝚛𝚘𝚠𝚎𝚛 (@tk_the_kitsune) reported 14 minutes ago

  @Zengeku @airbagg3d people would absolutely have taken less issue, yes. of course, people would still have taken issue with Ubisoft stealing banner designs and allowing players to destroy shrines. and again, Ubisoft was the one that declared it historically accurate and cited a fraud as evidence.

• 
  al3xfvv (@wydgoat1x) reported 16 minutes ago

  @Ubisoft R6 NEW UPDATE This shi is trash mouse not working on console but keyboard is working yall r *** delete

• 
  ✨The Dark Tyrant✨ (@TheDarkTyrant96) reported 19 minutes ago

  It’s important to fight back. Especially when companies like Ubisoft purposefully slow down your games so you want to buy boosters or play into people’s gambling habits and ****. It IS a problem, saying “just don’t buy it” isn’t a good argument.

• 
  N7LightShadowOnyx (@LightShadowOnyx) reported 23 minutes ago

  @Vara_Dark funny how ubisoft had no problem releasing sales numbers for black flag but never did for shadows

• 
  MrHux (@HuxMr54049) reported 24 minutes ago

  @TheRealSixTuber Some parts are amazing and fixed but Ubisoft managed to add problems that weren't there simultaneously.

• 
  Nose (@NoseOfDeath) reported 27 minutes ago

  @casey_Payne23 @IronGalaxy I knew there were issues but I did not know that. Ubisoft suck.

• 
  Shitpost Connoisseur (@Shaheen72223471) reported 27 minutes ago

  @TimoTweetss Valhalla's pacing issues, tbf is 100% Ubisoft forcing them to make several of the region arcs mandatory to reach the conclusion by level gating. There were atleast 3 final arcs that were entirely unrelated to Sigurd's arc which had the biggest payoff.

• 
  You Wouldn't Know (@KaD3M_) reported 31 minutes ago

  @_Deez_Games @MADkurious Laugh off the problem all you want, supporting companies like Ubisoft with their anti-consumer practices will ensure the industry stays ripe with greed.

• 
  jhonny dayz (@JhonnyDayz) reported 32 minutes ago

  @UbisoftSupport I'm having trouble linking my current PlayStation account to my Ubisoft account. They have the same email and everything, but it's still linked to a PS3 account that I don't even have access to. I bought Just Dance 2026 and I can't play it.

• 
  ホンダトシナリ (@Hondatoshinari) reported 34 minutes ago

  @TheRealZephryss Ubisoft won’t fix anything LOL

• 
  ⬜ ◻ ◻ (@17l76) reported 35 minutes ago

  @ZodiacWolve @assassinscreed @Ubisoft That might be a ps app problem

• 
  joe randone (@joe_randone) reported 37 minutes ago

  @Ubisoft HEY LOOK AT US WE HAVE DYNAMIC WEATHER SO NOW WERE JUST GONNA MAKE IT RAIN 97 PERCENT OF THE ******* TIME. FIX THIS ****

• 
  Илья Каратээв (@IlKarateev) reported 37 minutes ago

  @BryanTheWolf90 @AllanV3667 No. Ubisoft makes their games with an idea to bring frustration to the player, so tgey would purchase a dlc. You can absolutely wuth 0 problem to get through an re game with 0 dlc perchesed, because they are indeed optional

• 
  TheDezembro (@TheDezembro) reported 38 minutes ago

  @MaNeo_O Seems Ubisoft Barcelona was essentially being treated as an outsourcing studio. Once the game launches, layoffs begin. The games industry has stupid-high employee rotation. It's another issue hitting big studios. No synergy can be found like this. With that said, companies expanded so much during covid they legit have more staff than they know what to do with.

• 
  🐲【D】【R】【A】【C】【A】【R】【Y】【S 🐉#ᴛᴇᴀᴍʙʟᴀᴄᴋ (@tweetysgrandson) reported 40 minutes ago

  choosing to skip the checkers board game in Havana today and progressing the story **** having an achievement ****'s not worth it said the same regarding the piano minigames in FF Rebirth but they weren't half as horrible as this is playing against a broken *** AI I am sure a normal game of checkers on a phone app isn't half as bad as Ubisoft thought this would be simple to people #AssassinsCreedBlackFlagResynced

• 
  M🇸🇩الحكم الدولي (@Assassins_M) reported 40 minutes ago

  Black Flag Resynced newest update has terrible micro stutters and frame freezing on PC whenever you jump forward in cities. Seems to be a widespread issue and I tried everything to fix it but to no avail. Gonna have to shelf it till this is fixed. Buggiest Ubisoft game in a while

• 
  Emperor (@EmperorofManknd) reported 40 minutes ago

  @TheRealZephryss Why are you begging them to not fix it I don’t understand how you think they just magically missed this one when it was obviously shared all around Ubisoft left it like that on purpose

• 
  Dave Crawford (@Pyro2678) reported 44 minutes ago

  @Duckdectiveduck @SmashJT There are exceptions to this for EA or Ubisoft titles however because they run from a launcher and it will absolutely try to fire up the launcher and throw an error due to no connectivity

• 
  G2 Shattawax (@shattawax710) reported 46 minutes ago

  @Ubisoft Fix R6 marketplace , oh and the game while you’re at it

• 
  Hwang Seong 🎮 Fatal Fury COTW (@HwangSeong96) reported 47 minutes ago

  @GameSpot LOL it’s pointless, the vast majority of major recent games aren't on GOG. No Square Enix, Electronic Arts (EA Sports FC), Ubisoft, Rockstar, PlayStation, Capcom, Activision Blizzard, Xbox, Sega… no live-service games, no games with Denuvo (Stellar Blade)…

• 
  HEXiT (@HEXiT___) reported 47 minutes ago

  @Pirat_Nation try playing a ubisoft game on xmas day and you get the same result. its been a problem since before they released hawx in 2009.

• 
  B B (@Soundwave372814) reported 54 minutes ago

  their shirt on this it's on them for cowtowing to Sony. Ubisoft was on top of the world and they phoqued the fans with their DEI slop with AC shadows and refused to back down and fic the problem before release. Now UBI is failing had, is worth nothing

• 
  🅁🄴🅃🅁🄾 🏳️‍🌈🇺🇦 (@totallynotretro) reported 55 minutes ago

  @replicant2097 @The_VR_Gamer I didn't end up playing Shadows. Got burned out from the last 2 RPG ones My biggest issue with Ubisoft is all of the massive IPs they have been sitting on. AC was one of my favorite series for like 10 years, but they really lost me with Odyssey and Valhalla.

• 
  OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported 57 minutes ago

  @ThaSwampDonkey @Ubisoft A lot of players are reporting the same issue

• 
  Fábio Castro (@Fabiocastro185) reported 60 minutes ago

  @UbisoftSupport Oh dear @Ubisoft team, even when you get something right, you make mistakes. Please fix the crashes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.