Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Greater Noida	Game Crash	15 hours ago
Chaingy	Glitches	2 days ago
Saint-Maximin-la-Sainte-Baume	Online Play	3 days ago
Campinas	Sign in	3 days ago
Toulouse	Glitches	4 days ago
Noisy-le-Grand	Glitches	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MrGodini (@GodinVTW) reported 8 minutes ago

  @SynthPotato Ubisoft has this issue, especially with older games, where they’ll try and connect to old Ubisoft servers and it cause the game to stutter hard and crash. I can’t play an AC on my pc if it came out before Syndicate, which sucks cause I ow just about all of them

• 
  SoloBrolo (@BradleyJoh85376) reported 9 minutes ago

  @UbisoftSupport @AssassinsCreed @AmberGaming Yo, ubisoft, you need to fix your damn microtransactions in ghost recon breakpoint. I spent 100 bucks on skell credits and got nothing.******* NOTHING xbox and said it's on yalls end, so you guys owe me my ****.

• 
  Sweetz (@Sweetzluf) reported 13 minutes ago

  @iv_sal1 @ValyrianFPS Worth noting is that the same issue arise when using my copy on gog. Forget to mention that. So I reckon it would in ubisoft connect app too... But gonna try this too, thanks.

• 
  Dondo (@Its_Dondo) reported 17 minutes ago

  Bruh how is it that uno updates one time and the game is broken and has been broken since. It's always ****** ubisoft

• 
  Rexy | OR3 Era (@GeneratorRexy) reported 20 minutes ago

  @DestinLegarie @Ubisoft Many old ubisoft ports on PC have random failures for certain hardware, it's completely random. And games like the first AC are broken unless you edit the game files. I wish they took their time fixing them.

• 
  hnreya (@hnreya) reported 21 minutes ago

  @needo62 @TheIshikawaRin i think the gog one applied fixes and patches +removes all the ubisoft launcher junk, i think thats what they are referring to. the ezio Trilogy does not need fixes, should run without having to fix much. so yeah idk why they would need to be on gog unless its about owning it.

• 
  Ali🇵🇸🇦🇺 (@AlisGoodTweets) reported 22 minutes ago

  This has been an ongoing issue for AC since Origins, which came out in 2016. 10 years later and we still have the same issue, and fans have complained about everytime. I have no clue why Ubisoft is not focusing on this.

• 
  Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported 22 minutes ago

  @gammongaming @DestinLegarie @Ubisoft I actually did but have 30 some odd hours over a few years. No refund, no help from Ubisoft. Ubisoft suggests it’s an issue on my end, when the game has an overwhelmingly negative review atm because nobody can play it and it’s still for sale. ******* scam artists.

• 
  Razin Shah (@ThisisRazinShah) reported 24 minutes ago

  @SynthPotato The older Ubisoft games are having issues with newer hardware. I tried playing Splinter Cell Blacklist on my PC and the game would lag like its running on a potato. It would be unfair to expect Ubisoft to support games that are 15 years old on new hardware

• 
  Destroyr34 (@Destroyr34) reported 24 minutes ago

  @Ubisoft @PlayStation In Australia we have consumer laws, yes, however, the digital landscape is still lagging behind in comparison to physical media. Transactions however, are still two way, EULA's should reflect this over allowing billion dollar companies strip content away because law says so.

• 
  Kaptain Chaos (@PresidentBigRob) reported 25 minutes ago

  Why is #TheDivision2 running like **** constant delta and echo errors is Ubisoft servers shitting the bed

• 
  Uncle silicon (@Unclesilicon) reported 25 minutes ago

  @PlayStation Land, Air, Water… but still no way to get your money back when Ubisoft shuts the servers down 😭🔥

• 
  Dodi Heyoshua (@JoshuaDody) reported 27 minutes ago

  @TheDivisionGame typical ubisoft. you give us a reason to grind with the kitsunebi/cherry blossom event, only to nerf the rewards right after. as a returning player trying to fix my builds, this was my only way to bridge the expertise gap. thanks for making it easy for me to quit again.

• 
  Tsukuyomi is tired (@Ax0l3) reported 29 minutes ago

  @DarkIxion I want to get the platinum on PS3 but I genuinely can't connect to the Ubisoft servers as they disconnect every 10 seconds

• 
  Seneschal Orcberg (@SOrcberg) reported 37 minutes ago

  @joshrekrull @Miyu_Cheesycake @AyakaMods Yeah, it was pretty redundant atp. Just let us login in the app like zzz already had. And yes, launching Siege was the worst with the ubisoft launcher.

• 
  Enes (@sturdyatlas) reported 39 minutes ago

  Almost a year later, I still can’t make any purchases and I’m getting the same error. They still haven’t fixed or solved the issue. Incredible. @Ubisoft @UbisoftSupport @UbisoftTR

• 
  Frost (@NullbloxiaNews) reported 41 minutes ago

  @j2001mj2001m Another Ubisoft issue..??

• 
  ↁэѓ Ќlошиѕтэіи 🇵🇸 (@DerKlownstein) reported 42 minutes ago

  @Ryangofett_2490 @kulpreetvirdi I’m sorry bro, all of those abilities sound cool, but the AI and level layout is the primary issue in *** Creed for me. All I play are stealth games really, atleast that’s what I focus on. Ubisoft has dumbed down their enemy AI, and it was never that smart to begin with.

• 
  job eagle (@jobeagle5) reported 42 minutes ago

  @Ryangofett_2490 @VisualFidelity Not at all but ubisoft also last gen pushed ps4 to the limit with some games like ac unity. Usualy multiplies never look that good. When ubsioft is on their game they make games looks great .the main issue with Sony is they try to spend as least as possible

• 
  Dylan Mashiki (@dylan44mashiki) reported 43 minutes ago

  @SlySinatraa It really does. Problem is Ubisoft rushes their projects

• 
  WMGS Chosen (@WMGSChosen) reported 46 minutes ago

  @Azwilko1997 Ubisoft basically has an infinite money glitch right now, they don’t even need to drop a new AC game. Just remake; AC1, AC2,BrootherHood and revelations, and maybe AC3. Although AC3 still looks good graphically.

• 
  Larry S. Dee (@LorenzoLadogana) reported 46 minutes ago

  @wesleytypes @Ubisoft Not in the slightest. The weakest of the Ezio Trilogy. Broken combat, absolutely cumbersome outfit, a very monotonous map, just an estensive fetch quests against one of the goofiest villain of the series, a serious downgrade compared to the quiet menace of Al Mualim.

• 
  Just1ce (@Just1ceOK) reported 48 minutes ago

  @UbisoftSupport I also can’t create a support ticket because it requires me to log into my account, and I’m unable to do that. On the Ubisoft website accessed via Steam, it asks for an authentication code, and when I enter it, I get an error.

• 
  bien (@jzandraa) reported 49 minutes ago

  @UbisoftSupport Every time I try to login at Ubisoft Connect and play AC Brotherhood, it always says that there is an error that occurred/Account Suspended. I cannot login to my own account on which I have bought games for. Case number is 25779455, can you PLEASE fix my account

• 
  Aerith Bunnyborough (@AerBunny_) reported 53 minutes ago

  The other problem with removing the modern day was that Desmond wasn’t just any guy. Him through the DNA of his ancestors held THE KEY. It made a special connection, that Ubisoft hurt by removing Desmond. People accepted the modern day mess of AC4 cuz it still had that connection

• 
  KirAyo (@KirAyoisRich) reported 54 minutes ago

  @Ubisoft Please make the game on the physical disc playable offline DAY 1 or else you'll also face the wrath the Sony is facing due to digital drm issue. Plus I won't buy physical or digital either. If buying isn't owning then I won't bug your trash.

• 
  Crater Bob 🇨🇦 (@Crater_Bob) reported 56 minutes ago

  @Fen0505 The cancellation of Patriots was the beginning of the end for Ubisoft. As for Black Flag, Assassin's Creed ain't my jam, but I am aware of the series' problems.

• 
  Younes?? (@ezyounes55312) reported 56 minutes ago

  @lordvraxxfan @Brawlhalla @ProBrawlhalla its pretty obvious, there is no such a thing called ddos in ubisoft servers or any, as blurrinq explained above, game was unfair thats it

• 
  Якийсь білорус (@ZvichBel) reported 56 minutes ago

  @SynthPotato Unpopular opinion — old AC combat system was great but broken by Ubisoft themself

• 
  Lyam Roberts (@lyam_rober89) reported 57 minutes ago

  @Ubisoft Scalping is a huge issue regarding the collectors edition of this release. Please message me as I would like to own a copy, but all ore order websites are out of stock due to bots and resale.