Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 7: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (64%)
- Online Play (17%)
- Glitches (12%)
- Matchmaking (4%)
- Game Crash (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pontivy
|
Sign in | 6 hours ago |
|
Paris
|
Sign in | 7 hours ago |
|
Marseille
|
Glitches | 1 day ago |
 Ogíjares
|
Sign in | 1 day ago |
|
Cergy
|
Sign in | 2 days ago |
|
Orléans
|
Glitches | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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BESTESTwaifu (@BESTesTwaifu) reported"The board of directors themselves came down to demand the Fallout ARs be changed to strange pipe weapons!" Individual devs, no, but when I have an issue with For Honor balance, I don't go "grr, Steve from QA", I go "wow, the Fight Team is out of touch"... Not "Ubisoft bad work"
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James Owen (@James_Owen10) reported@johnnuwt @mika8276 @Ubisoft Moan moan moan moan moan. Why don’t you set yourself a new challenge?? Did you play it on normal difficulty? There’s multiple difficulty settings, try doing the game without fast travel…. You shudnt need to hunt trophies to have fun that’s your own problem
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George (@rrorge) reported@JezCorden what I found works better is to log into my Ubisoft connect app (rather than relying on the xbox single sign in (obviously use the same account as the one paired to xbox)
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Dagger 323 (@dagger323) reported@GreatestGMTedT @XboxArchives True. But I liked what Vegas and Vegas 2 brought to the table. They weren't as challenging as Raven Shield but they were more approachable and immersive while still having core tactical gameplay elements and a plethora of customization. Siege was a complete travesty compared to them and is nothing more than "live service" slop that Ubisoft still continues milking dry.
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Pe-Koe Arts (@PeKoe_Arts) reported@Vex_D1 @Ubisoft I'm having the same problem. Hopefully they release a patch.
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jmar (@j0_mart1) reported@Ubisoft @GhostRecon Can a support agent take a look at this and acknowledge whether they know about this issue or not and if it's being solved, please? @UbisoftSupport
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kn-592.wallet (@KN_592) reported@Ubisoft Your site is so broken it's not even letting people redeem it
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BruHEEZ (@BruHEEZ) reported@TheGameVerse I want Ubisoft to crash and burn. $100 for new players on a nearly ten year old game is ******* robbery.
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ThaSwampDonkey (@ThaSwampDonkey) reported@Ubisoft @UbisoftSupport It’s still being reported that people can’t run Ghost Rexon Wildlands on newer PC’s. Def the intel ones. Yall just updated the console versions, how about a fix for the PC one too?? Go look on Steam and see the comments on the infinite load screen.
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sdeezy (@yrusalting) reported@Ubisoft how are you going to have a 25th anniversary for one of your best game series and have yet to fix a SIX YEAR OLD BUG that leads to an infinite loading screen??! Just bought it on PC and can't even play. I was excited for the new update but now I'm asking for a refund.
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Badger (@whiterat58) reported@jamalnassersaid Yes the only problem is a game breaking bug that many are suffering! Once you leave there you can’t travel back without desynchronisation! I need to go back to do a number of things and the bug prevents it. It’s been widely reported but totally ignored by Ubisoft
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Ghost Of Babylon (@KindredBlade) reported@popuniversee I think the cut content was a huge problem in these games. From sands of time to two thrones, Ubisoft just rushed through them.
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John Uhlemann (@joeumann) reportedSince the original Rayman 2 Prototype was a prototype, Ubisoft didn't go any further and add more to fully control the robot T-Rex. Plus, Ubisoft would drop the 2D style in favor of a 3D style after games like Super Mario 64 & Crash Bandicoot showed it was possible & successful.
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Pouët (@Pouet2) reported@Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!
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Division Legend (@division_legend) reported@TheDivMobile @Ubisoft is this a joke? They kept delaying the stream, only to drop a month-old recorded video? Nobody there seems qualified, 2-year-old issues still unfixed. Critical problems in development, management, and compliance. tbh, better to just shut the game down at this point.
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Tôryk BirdThrowa (@Torykbirdthrowa) reported@HashionDiscord @HMBohemond two things can be true at once the model RANGE can be selling well, but that term is so vague that as long as it sells just above verage it's true. and with the tanks, it's probably true. at the same time, GW can be lying that the entire range isnt selling well, and can easily get away with it because they're never "entirely" lying. stock holders dont ask for specifics. they just get their good news and move along we've been seeing this with, namely, sony and ubisoft with Marathon and AC:Shadows respectively "OH THEY'RE DOING SO WELL GUYS REALLY WE'RE HONEST! THEY HAVE SO MUCH RETENTION!" and then you take a peak at the actual numbers and it's just plain false. i used an allegory before; "our summer catalog is selling well" summer catalog can encompase many things; shirts, shorts, swimwear, snorkels, sandals, hats, sunblock, ect ect ect ect. lets say some of the merch is only 20 bucks but the swimwear and snorkels are 80. lets say that behind the curtain, the swimwear isn't selling but everything else is. you can still say "the catalog" is doing well and not get in trouble. it's not a lie. you're just not being descriptive. in Warhammer terms; "The Custodes Range" can be selling well! but that includes bikes, tanks, dreadnaughts, heroes, infantry, ect ect. and is available for more than one setting (it's like how KT does well numbers wise because someone buying in invests into 2 games, or Demon collectors too.) even if the new infantry wasn't being well received/sold, everything else can cover the loss on that, and GW can still say its "selling well" again they're not lying...but they're not entirely honest. and why would they be if they said anything they wanted to do or keep doing was doing bad, as a public shared company they'd be strongarm'd to stop doing it anyway. this is the normal state of business. you tell just enough of the truth to keep your shares from flying off.
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Metal sonic 91 (@Metalsonic91) reported@Kyithios Fun fact I bought the crew on steam and put over 200 hours in to it When Ubisoft shut the server down making even the single player part of it unplayable I asked Steam for a refund They gladly obliged
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Bouquet! (@Fursona3FES) reportedubisoft and ea have a competition on which launcher takes the most time for me to debug fix your ******* software oh my god
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Betty Egg (@betty_egg) reported@PolishTamales You said it went down from 88k to 3k when you can see in the screenshot you shared it's double that - the 24 hour peak caps at about 6k, and shoots up to 40k at the start of a new season. Having a 24 hour peak puts you in the top 2%-3% of all games on Steam. The problem with Marathon is it cost 250 million (allegedly) and it's probably only made around 50-60 million back, 4 months later. Also this problem isn't exclusive to Marathon - Marathon is simply the chosen scapegoat. This is happening to AAA games across the board. They're over budgeted and underperforming. In the grand scheme of things, Marathon's player retention would be fairly decent if it cost about half as much to make - but again this is not a "Marathon" problem, it's a AAA problem abroad. I'm not trying to be snarky but the only reason I bring this up is because I see people making all these posts, and they seem genuinely confused? The reason Sony is still supporting Marathon is because there is a slight chance for a game like this to pick up steam, because yes in fact - player retention puts it in the top 2%-3% games on Steam. Games like Warframe and Siege took YEARS to get to where they are today, and they debuted with numbers far worse than Marathon (even when taking into account Siege had it's own Ubisoft servers on top of Steam).. THIS is why they continue to support it. They'll probably give a year before they decide to pull the plug, and again the only reason I mention this is because 90% of my feed seems to be confused about what all these numbers mean, and firstly, if you think only 3k people are playing Marathon - when in reality it's twice that many - that would be confusing, on top of the fact if you didn't know where that puts it in contrast with the rest of games on Steam, you're not gonna understand why Sony continues to support it. People keep trying to compare these games to games like Arc Raiders, or Apex Legends - games like that are well within the top 0.5% of ALL games on Steam, globally. Not everything is an overnight hit, in fact most live service games fall flat on their face... Whereas Marathon has SOME retention. That's why.
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C0nkeringS0uLz | TWITCH | YT | VTUBER | (@C0nkeringS0uLz) reported@TheDivisionGame @Ubisoft WHY IS THE DUST STORM EVENT NOT WORKING ANYMORE??
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Disco Volante (@DiscoVolante8) reported@Ubisoft Fix your matchmaking on wildlands already, holy ****. Do you not know how bad it is with ghost war?
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@the real radiation (@RealRadiation) reported@assassinscreed @Ubisoft there’s a current issue with Ps5 for assassins creed black flag resynced where the trophy the memory of my memory won’t unlock, I’ve restarted my game over 10 times reloaded a save to get all the portraits again and hung them up and the trophy still
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articfoxzz (@articfoxzzzzzz) reported@Ubisoft actually die idk how you managed to break a game that came out in 2017 and then have the nerve to say oops teehee not gonna fix tho actually kys
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Graff (@GraffTheChrono) reported@jexworld_ They don't exactly get to decide what to focus on when their parent company is telling them what to do and funding all their projects. It sounds like you have an issue with Ubisoft not BMG.
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M (@m902306) reported@UbisoftSupport how long for the uplay outage
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Abhishek Kumar (@KuamrAbhishekJH) reported@UbisoftSupport I am facing problem regarding Ubisoft connect service unavailable every two to three days and some time long interval which forces me to change my password. Kindly help me by assisting me on it to trouble shoot this problem.
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DreddSnail (@DreddSnail) reportedI'd say I can't wait for EA to go bankrupt alongside Ubisoft but at this point they'll just be bought by Microsoft who will still continue to perpetuate the problems instead of fixing anything.
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Emzy_Leigh (@emzy_leigh) reported@TCWCrazyZaku This is correct, the same as racing games but soemthing you will notice with the majority of older just dance games is they can no longer be bought directly from ubisoft. You buy them second hand now. That because they delist the game which prevents them being taken but in turn no more copies of that game are made. This happens with alot of racing games with music. JD+ is an additional service to provide access to songs from previous games and service for a time they have never said forever. The live service from a business perspective prolongs the life of those maps on ubisofts end. As once they no longer sell that specific game the map was essentially 'dead'. Now they can make them available for as long as they can through the live service. Its an addition
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Gaijin - Markus *** News (@Gaijin_Markus) reported@NostalgiaPro I have every Assassin Creed made, when I was have video card issues with my Scorpio Edition, I bought the XB series S. They still played on it .. but when I subscribed to Ubisoft+ they updated all of the for X/S edition, now they are unusable from the HDD to any other than X/S . They did the same with my RDR2 Ultimate . I am so happy I have the physicals . Some day I will replace the video card for my Scorpio Edition , until then, I'm stuck
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iam me (@iam_me31244) reported@Futdonk The ai is totally broken. I think both Ubisoft and EA share each others AI as I have never seen anything so rediculous. You have never seen a game of football played as it plays in fifa.