Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (65%)
• Online Play (17%)
• Glitches (12%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Isola Maggiore	Sign in	9 minutes ago
Lomé	Sign in	1 hour ago
Aïn Kercha	Sign in	1 day ago
Tizayuca	Sign in	2 days ago
Paris	Online Play	2 days ago
São Paulo	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  monster_energy (@monster_gamin) reported 43 seconds ago

  @TheRealZephryss It will be great if ubisoft fix all there bugs, I can't play for 2 weeks now on my deluxe edition 👌

• 
  Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported 2 minutes ago

  @TheDivisionGame this ******* company seriously suck ***. It needs to be broken up and the IPs given to real developers because Ubisoft sucks ***. Every IP they touch they kill. Their only real talent is micro transactioning gamers to death

• 
  Pangalan 89 (@Pangalan1989) reported 4 minutes ago

  @JamieMoranUK Ubisoft is giving it away for free on their Connect app on PC! Not sure for how long but I did claim it. Unfortunately, some of Ubi's older games like Splinter Cell Blacklist and Far Cry 3 tend to crash on PC. I found a fix for FC3 but not for Blacklist yet

• 
  Jorge perez (@Jorge_305) reported 12 minutes ago

  @xmuratbolukbasi @lowkeytarn1shed @Ubisoft You shouldnt have to do anything for a product you bough is on the devs to fix their game.

• 
  Josh Hammond (@Josh_Hammond96) reported 16 minutes ago

  @deeple101 @Ubisoft @assassinscreed Yes but usually wasn't an issue for me for something like this

• 
  MajinBugo (@AngeloLugo20) reported 18 minutes ago

  @KindredBlade @Ubisoft Hey I was just as heart broken as you when they canceled the Sands of time remake

• 
  Ralph Wiggum: Registered Democrat (@ralphwiggumjr) reported 20 minutes ago

  @Rec_A_Dork Nobody is siding with corpos you narcissistic autist. We reveled in the flames of Ubisoft. You're quite literally just butthurt that a group of weirdo losers that you identify with, got **********. If ANY of these people are even 10% as good at the job they lost, as you're trying to convince people they are, then they should have no problem and be highly valuable to a company that will care about them. But that's not the case...is it.....they're actually the remnants of the greedy corpos creating job positions that aren't even needed, so they can check a bunch of social boxes. The story isn't: the greedy corpos are evil, the story is the greedy corpos are evil, and all these people ******* SUCK and it's a good thing they hopefully won't get their mits on a video game for at least a short amount of time

• 
  Nerissa Voidfin (@NerissaVoidfin) reported 20 minutes ago

  @maximumfoxeh @GhostRecon @Ubisoft honestly its a smaller issue then people on newer PC's not being able to play it without some BIOS work arounds or some sketchy work arounds tbh

• 
  GAME REVIEW GUY 💿 (@GameReviewGuy) reported 20 minutes ago

  @MADkurious @rockstationonx I think the problem is this is just the start. Can you imagine Ubisoft saying you have to get Apple TV to see Assassin's Creed Hexe trailer first. Or Call of Duty partners with Hulu for theirs. It's just an extra hurdle for people to have to pay in order to essentially witness a commercial first.

• 
  Dulez Ansi 💥🌐 (@dulansi) reported 21 minutes ago

  @bottygerjoe 💯 Ubisoft should fix their OLD game themselves if they expect us to go back and play

• 
  (C) Hezekiah Moscow. (@Oogway__) reported 23 minutes ago

  @aisida C. Maybe You Have An Alternative Way Of Clearing It None Of These Negates The Existence Of The Recurring Problems For Many Other People & So Therefore Also Does Not Explain Why They Don't Receive Near As Much Hate As The Them Ubisoft. 4/4.

• 
  hanse_x 🌙 (@hxnxexx) reported 24 minutes ago

  @justdancegame @DaniloCroft (1) hey JD team, I'm sorry to ask here but has there been any issue with the most recent fankits? Asking because the exclusive assets that should come to the Ubisoft Creators Program members haven't arrived yet, I asked other people who are members and neither of them received it

• 
  Dudu (@Dudufd3467) reported 24 minutes ago

  @dance__base I completely agree with you, Ubisoft killed Just Dance with the way they migrated the game, forcing Xbox One and PlayStation 4 owners to buy a new console, They removed a wonderful online resource to replace it with one that doesn't even work properly and has lag.

• 
  Monkey vs Shark (@kaeshi0) reported 25 minutes ago

  Haha... this is kind of what ubisoft was saying about 3 years ago and look at where ubishit is rn. These billionaire ceos never learn. GTA might be too big to crash but similar companies are in free fall because of shafting the consumer. It's a matter of time. Check on adobe

• 
  Seal Examines Games (@TheTrueSealYT) reported 26 minutes ago

  @Rayan192847 Yup. I think the achievement thing is mostly a Ubisoft Connect problem but the playtime one pissed me off real hard.

• 
  Steven (@StevenWallaby) reported 26 minutes ago

  Regarding Cyberpunk I think it says a whole lot that even at launch my disappointment at how broken the game was was countered by it still being so far beyond what the likes of Bethesda, Ubisoft etc were putting out. Bugs and all the game was just so compelling

• 
  Stefano Veneziani (@stefano_vene) reported 29 minutes ago

  @Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.

• 
  crusader (@crusader0884) reported 34 minutes ago

  @UbisoftSupport @Ubisoft @Ubisoft_UK I cannot access my account or open a ticket due to browser errors, please DM me to assist.

• 
  🇬🇷🏛️η απόγονος του προστάτη🏹🏺 (@alexxozydu) reported 37 minutes ago

  @pqapka i dont know i havent really played any ubisoft games yet so i cant really tell you. but my friends who have played it have told me that the gameplay and plot writing have become more sloppy recently, so it’s more of a writer’s issue

• 
  Sir Dwulfgr (@Sirnoobwulfgr) reported 40 minutes ago

  The problem with remaking the older Assassin's creed games is that most of what is there cannot be reused and as we saw with black flag resynced, most of the new stuff ubisoft adds is ***.

• 
  darkprometheus112 (@darkprometheus1) reported 46 minutes ago

  have to remember that many people just wanted to play again cause they don't have their console and then you had a new generation. the issue is our generation is being lazy and not making new ****. look at ubisoft. after remaking black flag, i wouldn't be surprised if they don't come with a new game for years now.

• 
  Isaac bradbury (@Isaac24682) reported 46 minutes ago

  @Ubisoft For the love of everything holy please fix the bug that makes my xbox think it’s a pc I’M TIRED OF PLAYING AGAINST CHUDS😭

• 
  Victus Thraex (@VictusThraex) reported 47 minutes ago

  @RazorwindVT @Ubisoft Yeah I had issues with a no longer used and deleted email. It took them a week but this was 10 years ago. Hopefully they are faster than that.

• 
  Rhoam aka Mr. Duskblood (@RuneKingRhoam) reported 47 minutes ago

  @OnlyAfroGames I hate Ubisoft for a lot of things but their $2.49 live service sales are fantastic. That’s how I got into The Division lol

• 
  Bob Boberson (@BobBobersonWTFE) reported 49 minutes ago

  Nevermind it is a massive pile of **** that crashes. They never fixed easy anti cheat or the P-core/E-core issues that have been there for years. Waste of time. Thanks @Ubisoft @GhostRecon

• 
  NavyVetRex (@RexNavy) reported 50 minutes ago

  @maximumfoxeh @GhostRecon @Ubisoft I understand that the bugs are frustrating, but the update has only been live, for less than a week. So they're going to need some time, to figure out what went wrong, and how to fix it.

• 
  bishop (@puppyboybishop) reported 51 minutes ago

  @Alka_FPS so let’s break it down to “pull” an account you need some form of past or current login to the account or you need to have a rep at ubisoft pull them on average it’s about $300 per pull and rare to find a rep willing. you think that’s more likely than the name being bought??

• 
  KillerSneak (@killer_sneak) reported 57 minutes ago

  @GhostRecon Can’t claim it from my iPad so this is not a “claim” your game. This is false marketing. I can login to my account fine, I can’t claim the game as I need to download Ubisoft connect for what ever 1990’s reason.

• 
  Snickel (@SnickelYT) reported 59 minutes ago

  How about for the 25th anniversary we fix the UPlay servers so that the platinum trophy is obtainable on the PlayStation 3 again? @Ubisoft @UbisoftSupport

• 
  Trevor (@Trevo294) reported 59 minutes ago

  @Lowkeyz18_18 @BeskInfinity I’d rather have a perfected game released instead of some **** Ubisoft does where they release it and fix **** later or not touch the trash at all