Ubisoft Connect

Is Ubisoft Connect down?

No problems detected

If you are having issues, please submit a report below.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/14/2026 19:30

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceManthelan Sign in
BrazilTaubaté Online Play
GermanyKarlsruhe Sign in
GermanyBerlin Sign in
BrazilFranco da Rocha Sign in
BrazilLages Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • R6G_Plays Tegan (@R6G_Plays) reported

    @RowanShurat No, ******* crimson heist took me an average of an hour to get in a game. It’s ******* ridiculous, Ubisoft needs to fix that ****.

  • MnemonicSyntax MnemonicSyntax (@MnemonicSyntax) reported

    @RinoTheBouncer Despite knowing for a fact that the problems at Ubisoft come from higher up and the devs are literally just trying to do their jobs.

  • MuratAl48035438 Murat Albayrak (@MuratAl48035438) reported

    @foxxie_funtime I hope u don’t get cliches on wraith of the druids like me I’m Ireland and very first quest ‘blood bond’ there is glitch Ubisoft is so pathetic

  • mufcalvin mufcalvin (@mufcalvin) reported

    @kageyojimbo @vMVPvPrometheus @Ubisoft All in All LET PPL ENJOY THE GAME u problem child

  • GhostgamerD GhostGamer_👻🎮 (@GhostgamerD) reported

    @Ubisoft @Rainbow6Game for the love of **** can these audio bugs be fixed. How can the audio in this game be so bad after 6 yrs. You keep adding **** but won't fix the fundamentals

  • TitaniumDome Little Bill (@TitaniumDome) reported

    @Ubisoft fix your siege servers ive goten kicked from 2 ranked games in a row bro

  • PrathamNair4 Pratham Nair (@PrathamNair4) reported

    @Ubisoft / @UbisoftSupport I have mentioned my details u had asked for, regarding my account issue please take a look at it when u are free..

  • TyrLuthor Lex/Tyr( ᚱᚨᚷᚾᚨᚱᛟᚲ ᛁᛊ ᚲᛟᛗᛁᚾᚷ ) (@TyrLuthor) reported

    @Ubisoft @ubisoftstore Never buying this **** again lol fix your workplace before trying to make more money

  • NuminexGG Numi (@NuminexGG) reported

    If i dont become a successful pro player, i will become a ubisoft developer just to fix this god damn game

  • SammyInTheCloud SammyInTheCloud (@SammyInTheCloud) reported

    @dom_whatarerice @RobinWithTheD That's fair. I've subbed through Ubisoft for a while and played on GFN when I wanted, with the idea that if the saves carry over (Which they do), I can just play on either service whatever suits me

  • Alien_Highjinx Mïšçręãńt (@Alien_Highjinx) reported

    Playing @watchdogsgame #LEGION on #XboxSeriesX  Is an ABSOLUTE waste of ******* time! For days now I have picked up multiple collectibles & done MANY missions! But today it’s all been restored as though I did NOTHING! @Ubisoft needs to FIX the #SAVEglitch

  • BoMjus James (@BoMjus) reported

    @UbisoftConnect @UbisoftSupport is ubisoft connect down? keep getting "service unavailable"

  • kageyojimbo Yōjinbō ( 用心棒 ) (@kageyojimbo) reported

    @mufcalvin @vMVPvPrometheus @Ubisoft To spoil the attention on 1 game to divert it to another. Yes that is my intention. 🤔 glad it works You getting angry over it... you might have issues tho. Im nobody - Ubi wont come crashing down because of me. I'm but a fly anyone with stronger resolve can ignore.

  • Mike_Hero85 Mike Duerson (@Mike_Hero85) reported

    @AngryJoeShow Horizon Forbidden West all day. I'm still hype for the other 2 games but lets be real Far Cry 6 most likely will go on sale for black Fri being half off like how most Ubisoft games go on sale fast and Dying Light 2 I'm still concerned a bit about due to the development issues.

  • HaanSoloR6 HaanSolo 🔥 (@HaanSoloR6) reported

    Is anybody else having Custom-game issues in Siege ? I've been getting nothing but crashes today + the fact Invites don't show up on Uplay either Only thing that changed was today's update ( for Uplay )

  • TitaniumDome Little Bill (@TitaniumDome) reported

    @Ubisoft stop releasing games and FIX YOUR ****** ******* SIEGE SERVERS

  • king_Vegetto Prince Clyde (@king_Vegetto) reported

    @UbisoftSupport @MatthewWAdan Same Problem with Watch Digs Legion. No connection to Ubisoft Connect. Error Code Clumsy-0x0000015F

  • proxiyy proxi (@proxiyy) reported

    @ToglsR6 Innit Ubisoft need to fix their ****

  • BacksWoo Vegas (@BacksWoo) reported

    Ubisoft’s ****** glitch makes my controller not work, restart my game. Takes 5 minutes. Come back and my team is down 2-3. Losing my diamond I guess

  • Eduardo56101958 Eduardo (@Eduardo56101958) reported

    @UbisoftSupport hi, my ID of ubisoft is: ronadoexmen1 in the Platform of pc, my problem is that today I bought a game in your store, they charged me for the order and everything is fine, but I did not receive the verification code, ayuda

  • o_okillz O KILLZ (@o_okillz) reported

    @Ubisoft my nephew started a new game of Assassin's Creed and now I can't find ANY of my saved data. I was almost finished with Wrath of the Druids and now I lost months of progress. How do I fix this? PLEASE HELP ME!!!!

  • SmallFatCatto SmallFatCatto (@SmallFatCatto) reported

    @Ubisoft fix your fricking game

  • Pavo71130040 Pavo (@Pavo71130040) reported

    Nice servers @Ubisoft @UbisoftSupport i got kicked out and lost my mmr. Fix you game!

  • hey4558 Ron Mexico (@hey4558) reported

    @Ubisoft @watchdogsgame Fix your broken Assissans Creed Valhalla game.

  • MuratAl48035438 Murat Albayrak (@MuratAl48035438) reported

    @devinzelman @Ubisoft Ubisoft don’t fix games all they care about is the money pathetic company if they release another assassin creed Game I’m not buying it for 8 months so they can fix they mess up game 6 months in and they don’t fix the bugs but they can release new armour set in the helix store

  • DunkTheMonkfish Duncan Munday (@DunkTheMonkfish) reported

    @UbisoftSupport have you been having any issues with uplay point generated discounts today? My account was debited for 100 points for the discount and the confirmation email for the preorder was at full price????

  • CloudGamingDad Cloud Gaming Dad (@CloudGamingDad) reported

    Ubisoft + now available in UK problem is stadia have had their games on sale more often than DFS has a sale so I now own most of the library ,maybe when a new big title drops .....maybe !

  • Alien_Highjinx Mïšçręãńt (@Alien_Highjinx) reported

    Playing @watchdogsgame on #XboxSeriesX Is an ABSOLUTE waste of ******* time! For days now I have picked up multiple collectibles & done MANY missions! But today it’s all been restored as though I did NOTHING! @Ubisoft needs to FIX the #SAVEglitch

  • G_Law_23 Graham Law (@G_Law_23) reported

    @cookiefromoven1 @Ubisoft Like I said had it since last June, what’s your point? I’ve made a stand against Ubisoft since day one of this movement to hold them accountable and every step of the way conceited tears like you have found issue with things like banners over assault cases.

  • TheBenhazard TheBxu (@TheBenhazard) reported

    @soulr3k @FarCrygame @Ubisoft Imagine if the devs genuinely portray south america problems out of the idealized world, then make a honest criticism of why it is this way. and it will sundely change for those pretending it's nothing bad for a hobby.