Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Game Crash (3%)
• Matchmaking (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Bey	Game Crash	15 hours ago
Paris	Sign in	15 hours ago
Châlons-en-Champagne	Sign in	15 hours ago
São Paulo	Sign in	2 days ago
Carpentras	Online Play	3 days ago
Bègles	Online Play	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  eli (@eli_cole11) reported 7 minutes ago

  @DjevnR6 @ScareyR6s @Ubisoft keeps making my entire pc crash

• 
  Daninoks (@Daninoks) reported 10 minutes ago

  Hey, @Ubisoft @UbisoftSupport i just created new account in your system, which was a freaking painful. It took me 20+ captcha because you don’t refresh username availability before actual form apply. And now what, I got banned for registration? Meanwhile support on your web also have errors xDFDDD

• 
  Amy//Miserable arc (@SolisFeetKisser) reported 11 minutes ago

  @statsdotcc Dokk is the problem, if this is what ubisoft calls a nerf (The whole purpose of the rework was making her weaker). I can't wait to see what they will do with buffs, maybe give shields a DMR to kill with 2 shots to the body

• 
  Abhishek Singh (@inscrutableguy) reported 14 minutes ago

  @UbisoftSupport @ANNO_EN @Ironfeasttv Im having a problem with the creation of a new account on ubisoft and since I don't have an account I can't raise a ticket . Do look into this .

• 
  Izuku Mi-TORE-ya 🦇 (@opwnusprime) reported 14 minutes ago

  @K__Med Not even just an Xbox issue, its an industry issue, ubisoft layed off people this morning aswell

• 
  Stranger Who (@StrangerWho934) reported 16 minutes ago

  @SoulEater923 @wccftech Regardless I think Microsoft should fix their internal **** (quality control, marketing, studio and company structure, messaging ect.) Before they think about spending more money but I doubt that will happen, I wouldn't be shocked if they tried to Ubisoft TBH

• 
  Luke (@lukmills) reported 17 minutes ago

  @just_nearly @pcgamer And you are the reason the industry sucks. The reason EA and Epic and Ubisoft still exist and thrive. You are the problem.

• 
  keworrk (@keworrk) reported 24 minutes ago

  @TomatoMan45 XDefiant just needed some time to fix everything, it has a huge potential to be something big but ubisoft choose to stop it after just 1 year to to remakes after remakes that put them in the bad situation they are right now

• 
  Sebastian Aaltonen (@SebAaltonen) reported 26 minutes ago

  @HJZ_artemi This is definitely a real problem. Game project budgets have exploded lately. When I was working at Ubisoft 10-20 years ago, every project was 2x more expensive than the previous. One failed project can bankrupt a smaller studio nowadays. There's definitely budget considerations and often budget wins the argument. We are all forced to adapt new more efficient methods, some of them AI based to keep up with the growing demand of visual fidelity and bigger and bigger world sizes. Using AI to do less important / repetitive work is one way of reducing costs.

• 
  Actuals (@itsActuals) reported 30 minutes ago

  I have restarted my game, restarted my PC, logged in and out of ubisoft connect, and even uninstalled and reinstalled my game, and MY VOICE CHAT STILL DOES NOT WORK. I CANNOT HEAR OR SAY ANYTHING @Ubisoft FIX YOUR GAME

• 
  kieran badboy adams 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@KieranBadboy) reported 31 minutes ago

  @Ubisoft_UK Can’t create an account or login to Ubisoft is it down or something at @Ubisoft @Ubisoft_UK

• 
  IX Sofia (@ix_lemon) reported 37 minutes ago

  @RaymanForSmash This was only because toys for bob was sent into COD hell in between Crash 4 and this btw, it was only after they broke out of there as independent studio that they manged to get approval to make this While ubisoft has a team built FOR rayman games now so

• 
  Daninoks (@Daninoks) reported 37 minutes ago

  Hey, @Ubisoft @UbisoftSupport i just created new account in your system, which was a freaking painful. It took me 20+ captcha because you don’t refresh username availability before actual form apply. And now what, I got banned for registration? Meanwhile support on your web also have errors xDFDDD

• 
  alex (@ASkyrieM) reported 39 minutes ago

  @AlxPrs Ubisoft is absolutely at fault, but players/community names playing it off as if some of their boys didn't cheat/create cheats/promote it then get into comp didnt help add to the issue. Its as simple as oh "x did it and they didn't care why cant I do it too" domino effect

• 
  Typical on Pc (@LedgardMatthew) reported 40 minutes ago

  @Ubisoft actually go **** yourself , how the actual **** does i get a 10 minute ban from ranked when i canceled match making and the game started saying match making error and wouldnt let me in the game for 5 whole minutes you guys need to get your **** together .

• 
  Lukatiel Unleashed (@Lukatielkaiju) reported 40 minutes ago

  @Jonatha72845595 @Grxit remember the broken torii gate statue? that was a part of a bundle? yeah, that represents the NUKING OF JAPAN. wanna go and scream "hiroshima, nagasaki" on the subway like a certain retard? cuz thats what ubisoft basically did with that statue.

• 
  Goal Digger⚽ (@Goal_Digger19) reported 41 minutes ago

  @abishekdas73 Exactly, I know some games have some elements that maybe don't fit but this legit goes with the storyline, idk what issue these idiots are having, this is not Ubisoft😵‍💫

• 
  Max (@maxsanr6) reported 41 minutes ago

  i cant login to my ubisoft account @UbisoftSupport

• 
  MikeyJayRaymond (@MikeyJayRaymond) reported 44 minutes ago

  @UnkWerks @JrROMO23 @charlieINTEL It was $19.99. Don't back down. It's now $22.99. With $12 a month, Fortnite Crew and Ubisoft Classics. Close enough that it's in line with any other service that's updating its yearly service pricing these days. But continue to complain and argue around the truth.

• 
  The Tunnel King (@TheTunnelKing) reported 45 minutes ago

  Correct. Ubisoft Developers Are Typically Very Passionate About Their Work And Are Capable Of Making Great And Unique Games. The Problem With Ubisoft Isn’t In It’s Developers, Art Teams, Or Coders Because Those People Are Provably Competent And Passionate About What They Do. The Issue That Has Been Plaguing Ubisoft For So Long Has Been The Greedy Corporate Suits At The Top. Focusing On Short-Term Profits And Smothering The Developers Creative Talents So They Only Work On The Next Far Cry Or Assassins Creed Is What Is Harming The Company. That’s Why So Many Ubisoft Alumni Have Left To Create Great Games Like Stray, Dispatch, Clair Obscur: Expedition 33, Journey To The Savage Planet, Ancestors: The Humankind And Many More To Prove Repeatdly That Ubisoft Is Very Competent And Talented, But The Men In Charge Have Essentially Forbidden Creativity And Passion.

• 
  WeAwokenTheHive (@WeAwokenTheHive) reported 46 minutes ago

  Going to miss Summer Games Fest live with views like this 🇬🇷. Anyway, a few predictions: Safe bets: 1) A Jurassic Park game 2) New Modern Warfare IV trailer 3) A new Assassin’s Creed Black Flag Resyncrd trailer 4) Geoff giving Kojima a verbal handjob Confident bets: 1) Reveal of a new RE Remake 2) Something on the Witcher 3 expansion or Witcher 4 3) Resident Evil movie new clip 4) A new 3D Sonic (the only thing I need from this summer of showcases) 5) New Far Cry, Ghost Recon or other Ubisoft IP reveal Good chance bets: 1) Fortnite bla bla bla 2) A new fighting game from a big franchise 3) More Control Resonant, Geoff loves Remedy 4) Something new and outlandish from Devolver Unlikely but possible bets: 1) Ocarina of Time remake, though highly expect it’ll be at the inevitable Nintendo Direct 2) A new Metal Gear remake 3) Golden Axe reboot (again) 4) New Fromsoft game that’s not Duskbloods 5) New Don’t Nod game. Please, Lord Highly unlikely bets: 1) New Kojima game 2) Intergalactic gameplay 3) Crash 5 What are yours?

• 
  SEIU (@SEIU) reported 47 minutes ago

  Even after bragging to the public at Summer Game Fest, where they showcased upcoming titles that their employees worked hard to deliver, corporations like @Ubisoft will sacrifice their workers at any sign of trouble. And worse, they attempted to shield that information from the public to shape their own narrative after devastating these working families. Video game workers, like all working people, must unite to defend our communities from mass layoffs and studio closures!

• 
  waicc me, (@iYDareYuu) reported 51 minutes ago

  Been trying to verify my ubisoft account for R6 and @UbisoftSupport hasn't been able to resolve my issue. My issue has developed further now seeing that I now cannot access the ubisoft connect tab within R6. Ticket 26056604.

• 
  SWAFF (@SWAFFELENN) reported 54 minutes ago

  Anyone else getting server issues in Rainbow Six Siege right now? disconnects, packet loss, or high ping. Ubisoft pls fix #RainbowSixSiege #R6S

• 
  alt. (@altdaaan) reported 55 minutes ago

  This sucks because it's the ubisoft heads that are the problem, not the employees itself.

• 
  Steven Jansky (@Steven_Jansky17) reported 55 minutes ago

  Im sorry but getting mad at MLB the Show banning plp for taking advantage of a glitch they knew from the jump couldve gotten em banned just shows how low of an IQ plp have. Every gaming company has done it, Rock Star, Ubisoft, Nintendo, Sony. Etc. I swear yall only play MLBTS

• 
  baun (@baundiesel) reported 56 minutes ago

  Layoffs suck especially when done by a division under a multi trillion dollar company but this is happening amidst Ubisoft layoffs and rumored job cuts coming to Playstation as well. These journalists know these things, they know this is a industry wide issue, why play dumb?

• 
  OCG 1244 🇷🇸🇧🇾ꒌ (@OldClassicGamer) reported 58 minutes ago

  @Droilius I actually fully understand you. I’ll support the game to support franchise and it is a good deal when you consider price and inclusion of Rayman Origins Enhanced Edition, but always when I think about Retold, there are issues I can’t look past. I wish Ubisoft hired some advisers

• 
  Ryan (@GamblinMan910) reported 1 hour ago

  @Ubisoft fix your piece of **** game. So many bugs and glitches and I play ******* **** *** Casino 75% of the time. That’s no exaggeration, fix it *******.

• 
  Timo (@TiimoTP) reported 1 hour ago

  @TheTrueSealYT It looks great everywhere but I’m afraid it’ll suffer from the Ubisoft “clunk” that shadows actually fixed. Assassinations looks very, and I mean very clunky, animations glitch out, movement is awkward, it’s a shame because shadows felt VERY smooth. The cutscenes, world design, parkour and combat look great, but my favorite part of AC, the stealth might be taking a hit here unfortunately…