Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Rouen	Hacking / Cheating	2 days ago
Le Puy-en-Velay	Matchmaking	2 days ago
Edinburgh	Matchmaking	2 days ago
Maracaibo	Sign in	5 days ago
Soacha	Sign in	6 days ago
Nice	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  koda (@kodasniped) reported 48 seconds ago

  @yDinoR6 @Ubisoft Bro he just invested early, what’s the problem?

• 
  Hank Scorpio (@Eldowzo1) reported 59 seconds ago

  @rpwbrowne @andreadominic @petrosbountis This isn't a solely GP problem, do you feel the same about EA's sub service or Ubisoft sub service ? Or is it just specifically GP you take issue with?

• 
  Deuspigeon (@Rustyknale) reported 2 minutes ago

  @ColdBwoyy @TheDivisionGame Welcome to Ubisoft. They implemented New ANTI_Cheat, blocking all MAC users that have to play via Cloud gaming. And didn't even solving their Cheat problem.

• 
  JoshuaJohnstone (@JoshMTJohnstone) reported 5 minutes ago

  @UbisoftSupport I have been banned on Rainbow 6 for 365 days for a TOS breach, I have no idea what I have done and I've opened multiple support tickets just to get emailed that "my problem has been resolved" when it has not. please help my Ubisoft name is Wyehtt

• 
  Daichi (@AshenOne38286) reported 5 minutes ago

  IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.

• 
  Juventino (@juventinosochi) reported 6 minutes ago

  @imbratorX This is just another lying POS, when Unity was released it took ubisoft more than 1.5 years to make it work and it still was a mess - it was lagging, had non stop fps drops here and there, had laggy movements, broken parkour etc. nowadays idiots like this are lying for no reason

• 
  Yenovéfa (@BohemianErestra) reported 7 minutes ago

  @Yuzuriha887 @RinoTheBouncer Nah, AC Shadows is Ubisoft's final form Of "large open world RPG, player time-waste simulator /w in-game purchases". It's a slog-fest by design & represents everything wrong /w Ubisoft games & deserves all the hate it got, even if you ignore all the controversies & other issues.

• 
  L ⚜️ (@1LMFE) reported 8 minutes ago

  @suprSeth Don’t blame the teams, blame the special needs team who decided hosting a major in the US, despite the fact that the US is known for Visa issues. Go blame blast, ubisoft and your government lmao. Don’t blame EDG and Noa, don’t blame Wildcard and Hotandcold.

• 
  Ned Griffin (@Ned_Griffin) reported 9 minutes ago

  I think a lot of the issue might be coming @Ubisoft from all the constant little popups and notifications.

• 
  Kuyl (@kuylfr) reported 12 minutes ago

  @KudosOnYT Is there a way to fix gun skins that are equipped not showing on the gun in game or is it once again another Ubisoft glitch

• 
  𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported 12 minutes ago

  @SicklyTheNinJa The biggest issue it has is that AC never was supposed to be a yearly franchise but since AC2 did so well Ubisoft decided to make an Ezio trilogy which severely hurt the Desmond story...

• 
  Nathan (@NateOrb) reported 15 minutes ago

  this gotta be libel lmao the problem is literally just uplay and ubisofts dogshit update systems game side

• 
  Gannoh (@elgannoh) reported 17 minutes ago

  @RealNam58912695 @TheRooster Valhalla's issue isn't with amount of content, it's with quality of its amount of content. Ubisoft have tried emulating The Witcher 3 for years now with none of the storytelling ability of CD:PR

• 
  InkedSylveon (@InkedSylvee) reported 17 minutes ago

  soo @NTE we sticking to the broken @ToF_EN_Official hmmmm starting to feel like yall are the CN Ubisoft cant make anything without it breaking

• 
  dyivi (@dyivi_) reported 18 minutes ago

  Ubisoft connect pisses me off so much with having to re enter my password every time I want to play a game that it makes me want to pirate the games that I already legally own just so I can boot it without needing to login every single ******* time 🫩

• 
  Hakan (@Hakan1630386105) reported 23 minutes ago

  @nachitoochoa1 @Ubisoft Had this issue; TysonNerd on X sorted it.

• 
  PoLy. (@TheRealDarkSole) reported 27 minutes ago

  @UbisoftSupport @Steam This is a problem Ubisoft created. Not Steams fault.

• 
  Denniia_Lux_Exitium 🇨🇦 (@DenniiaLux) reported 29 minutes ago

  @GLegit99 @Wicked0547 @ArcticuKitsu You do know steam input can just "emulate" Xinput api right ? And if all all fails , GlosSI will fix that for you. I play more than just steam games , i launch game from ubisoft launcher , EA App , And Blizz App , all work just fine.

• 
  Jack Avery (@_jackavxryy) reported 35 minutes ago

  @Ubisoft Fix my R6 account I have bought the game, level 50+ and have 20+ of attackers and defenders and still cannot play ranked. I’ve tried your case system and they aren’t replying, I have had it open for a month. Fix my account

• 
  Shane (@geis_shane) reported 40 minutes ago

  @Senninsage @NerdPropellant Bro you don’t find it insane that PS makes the same amount as money as Xbox in content and services WITHOUT putting day 1 games in the service WITHOUT paying 1B for 3rd party deals…WITHOUT giving up lost sales…WITHOUT EA Play Ubisoft Epic deals…WITHOUT giving away cloud

• 
  D. (@MysterD) reported 44 minutes ago

  @brodriguesco @SheriefFYI Same, as much as possible. Any games w/ multiple launchers are a disaster just to boot the game. Often, I just get UbiSoft games on UbiSoft Connect & EA Games on EA App b/c of the problem of say Steam booting EA App and keeping updated; and Epic w/ trying to boot Rockstar app.

• 
  Vince (@TheLunarTears) reported 49 minutes ago

  I'll give Assassin Creed Mirage a chance *ubisoft cloud save error and pop ups like a touchscreen menu in McDonald's* Yep that's an uninstall...stubbs the zombie it is then

• 
  Another nobody (@HasanH07290112) reported 50 minutes ago

  @imbratorX @Ubisoft @UbisoftCanada They did a half *** remaster that brought more problems then it fixed why people want a remake from the same company that has ****** the franchise over time a d time again

• 
  Mehdi (@theafros97) reported 51 minutes ago

  The Marketplace has been down since December and the community still has no real fix or timeline. We just want communication and a working service again. Retweet if you want it back. #FixR6Marketplace #r6s #rainbowsixsiege @Ubisoft @Rainbow6Game

• 
  Vincent Alexander (@Alex_the_beaner) reported 51 minutes ago

  @Ubisoft fix your ******* matchmaking you ******* imbeciles why am I playing with emeralds and champs as a gold and let alone why do I get 1 emerald while the other team is stacked with 2-3 higher ranks

• 
  Daichi (@AshenOne38286) reported 53 minutes ago

  @HardwareUnboxed IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.

• 
  BRATOR (@imbratorX) reported 53 minutes ago

  @NikTek The game honestly looks fantastic. It scratches an itch I forgot I had for this game. When it launched, the downgraded visuals from the E3 demo were something I had an issue with. Now it's like Ubisoft delivered on the full vision.

• 
  Gory Ruin (@GoryRuin) reported 56 minutes ago

  @ColdBwoyy @TheDivisionGame and the issue of tinkerer which could activate multiple talents ain't fix yet,i had seen some agents use bighorn with detemined in high tiers of escalation...if ubisoft don't have able to fix,just delete then.

• 
  Ben Franklin (@BenFran56555732) reported 57 minutes ago

  @growtopiagame ur servers are down every single day. your a multi million dollar company and the games STILL lags. FIX YOUR SERVERS AND REMOVE BOTS sh1tty ahh developers ubisoft you guys suck

• 
  Cash_Banooca (@Cash_Banooca276) reported 57 minutes ago

  @GloryJirat @RohanKarMooN EA desktop is reasonably unintrusive nowadays, Ubisoft Connect STILL pops up on the foreground, makes you sign in, checks for updates, cloud syncs seperately from steam, and THEN launches the game