Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 4 hours ago |
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Sign in | 6 hours ago |
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Sign in | 7 hours ago |
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Sign in | 10 hours ago |
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Sign in | 11 hours ago |
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Game Crash | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Panik188 (@panik1881) reported@DaReelSebas Laying off employees, closing studios and cancelling games IS an industry wide problem. If you deny that, you're just delusional, but the actions of Sony and Ubisoft prove it.
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KamaroRN (@sgemma582) reported@UbisoftSupport So the player continues to miss content & ability to obtain anything from prior, current or new events until Ubisoft Support fixes the issue. Additionally, my agent was fixed the last time within 2 days & then removed again 2-3 days later. So what compensation will I get. NONE.
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Perspektive (@aPerspektive) reported@Rainbow6Game @Ubisoft @UbisoftSupport please fix your game it’s only the 11th year now how is your game chat STILL not working?
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Rock Holmes, soldier in the war on racism (racist) (@LolNo1375409) reported@luvsicpart3 The writing is cringe the pacing is broken the new minigames suck, final fantasy doesn't need musical numbers, and ubisoft is not a good company to emulate for open world design, don't like it? suck a **** tourist.
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GAMING (@Error888Unknown) reportedInsider reports indicate Ubisoft’s next Ghost Recon, codenamed Project OVR, missed its internal alpha milestones due to planning errors and tight deadlines. #Ubisoft #GhostRecon #GamingNews
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X (@XiinaR6) reportedRanked this season is so pointless, played 13 matches and at-least 10 of them have been against cheaters, ranked 3.0 is good in principle because it is difficult to rank up, but it is not good when Ubisoft have an anti cheat as useful as a wet paper towel and almost every game is vs a cheater. @Ubisoft fix up twin.
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Gareth Walker (@Revision_124c41) reported@Grummz AAA needs to re-evaluate how it's spending its money. Not throwing money at the problem. A lot of the time what they are spending on is way out of scope of what is expected for AAA. I mean hear is the definition of AAA: "AAA is an informal industry classification for high-budget, high-profile video games developed by large studios and distributed by major publishers." It just means a bit more to get that extra sheen that a AA can't quiet reach. Let's be fair here AA while improved a lot over the years isn't able to reach certain plateaus. Expedition 33 had its fair share of issues that I wouldn't have encountered in a AAA game. Might have featured a bit more content as a AAA game. AAA doesn't mean, it has to be open world or have live services. That's just Self Destructive Game Development that exists in the same venn diagram bubble as chasing industry trends instead of setting them. While niether of those two things are inherently evil in the industry, they are a problem when that is all gamers have to play. Variety is the spice of life and 30 failing live services would make anyone turn their nose up at the selection. Then blowing those budgets on ideologies instead of just crafting believable worlds, is art trying to force life to imitate it, instead of the other way around. That's a sure fire way to set your wallet on fire (literally) instead of your points of sale (figuratively) with customers demanding your product. This idea of AA vs AAA is ridiculous, it has nothing to do with either category. It boils down to those with extra blowing corporate money on bullshit schemes instead of doing as they are meant to function. Not enough money to build engine tech. Ubisoft has had 3 long running engines at its disposal that it could have easily challenged Unreal Engine by distributing to other vendors, but they don't have enough confidence in their games to release the tech and license it. A competing model would have been nice. Same applies to Fox Engine, Decima, Crystal Tools, Luminous Engine, RE Engine, and countless others. That could have helped pay for development as well as lead to development standards improving significantly. Better tools, better games. Competitive engine tool suites, competitive improvements in that space. Meanwhile we have morons like Yves Guilmote talking about the AAAA game and driving his publishing company and development studios into the ground while trying to influence culture instead of letting culture influence his product. Xbox is toast so long as they don't come to grips with these problems. Switching to UE5 from slipstream(?) probably one of the dumber things they've done. Glad Activision didn't pull the same **** with the CoD engine and finally unified their tech. say what you will about BLOPS7, the game has become infinitely more stable than entries in the franchise from 5 years ago and has started to allow them to really start dialing up features and bring back old ones that weren't easily ported between two separate engines. What about Id Tech? They have this bad *** engine used for doom, what is even happening there. Miss use of resources.
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yoavdontmiss (@yoavdontmiss) reported@_xFenrir @Virtua_Neon The funniest part is that it cost them less than what a company like ubisoft or sony waste in a year. They just don't make live service slop
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DrFuryWolf (@DrFuryWolf) reportedAccording to a new Insider Gaming report the next Ghost Recon game codenamed Project OVR is reportedly running into development issues The game recently failed to hit internal alpha targets which has led to management changes behind the scenes Sources also claim developers have been dealing with unrealistic deadlines There are even rumors inside Ubisoft that if things do not improve the project could be rebooted or canceled in favor of a different game
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TheRobinsonson (@TheRobinsonson) reported@SKYR6YT @Ubisoft @Rainbow6Game It goes off your skill level compared to your opponents so this isn’t broken. This is actually a fair assumption of why you lost more
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Connor Cheyne (@connor_cheyne) reported@tradboiwife @Arcueid_enjoyer Ubisoft did the same thing they went from Uplay to Ubisoft connect and didn't fix the 2fa issues. This industry is full of *********
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CJ Poppinov (@cjpoppinov) reported@panik1881 @G_a_l_v_a @oliver_drk every game publisher is worried about competing with TikTok, movie/show streaming, podcasts, a lack of overall household income and GTA 6 you are 100% correct, this is not just Microsoft's issue but everyone from EA, Ubisoft, Sony, Embracer, Nintendo etc
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Breno (@imnotbreno) reported@manfightdragon But not fast enough, according to Ubisoft and Square Enix. So even if it was cheap, it wouldn't fix for all games. Just let games install on internal storage, this way solves for every game!
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The Raven (@RavenMentore) reported@Northern_Child @c_Ob11 If a system can detect these elements better than a current Ubisoft Staff member attacking a work of art, it indicates the Ubisoft staff member is the problem, not the art.
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Shadow Stone (@LSXGOD812) reportedLive service games are the biggest scam in gaming history. Companies like Ubisoft and EA killed single player experiences so they could milk you with battle passes and $70+ seasons forever. Games like The Division or Anthem showed us the future: empty promises, server shutdowns, and dead player bases. Bring back complete games on release no always online bs man.
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Panik188 (@panik1881) reported@G_a_l_v_a @oliver_drk And why is Sony, Ubisoft ercm doing the same? Its not just a Microsft problem.
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Konstantin Adamov (@XRayAdams) reported@Ubisoft @UbisoftSupport So you guys are still alive? Strange, after your support failed to do anything for more than a week now, I will continue spread this information! Do not create account or buy games from this company, they will never help you if you have a problem!
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TheDezembro (@TheDezembro) reported@Lazzy102 @Sevvy_707 For you, maybe. But really they were both awful games in their franchises. Watered down core aspects in comparison to previous entries, had notably worse writing, and Shadows toyed with live-service elements that made it the worst experience out of the 4 RPG AC games. But anyway that wasn't even the point here. Point here was that they were games with lots of online impressions that underperformed. Veilguard, devastatingly so. Shadows is hard to tell because we didn't get any numbers besides "activations" lol which counted the people using an 18 dollar subscription service where the game was playable. But given the absolute financial shitshow that Ubisoft was in last year (& still is now) it clearly didn't do well either.
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El hiro 🌿✨ (@Hiroshimself41) reported@RaymanTogether @chef_of_games I heard somewhere that if Ubisoft were to cancel the game, they'd face a lot of legal trouble. I'm not sure about this, but if it's true, it sounds pretty bad 💀
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Oyasumi Bastet (@OyasumiBastet) reported@OmniStef94 Like, what happened to the outrage over GAAS, stupid amount of DLC, Always online required, and login to third party services. Why does MS get a pass where PS, and many other publishers dont, like ubisoft has a launcher, why is that an issue if Xbox live isnt?
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Spark a³ (@SparK_BR) reportedI was thinking offline sharing of mission packs as to not run into the problem of having to moderate and take down mission packs that violate copyright of Project ACEs, Ubisoft, EA, WarThunder, etc...
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Virifly Esport (@OfficialVirifly) reportedWhat happened to @BlindOwlsGG after winning Phantom League is honestly a clear example of the current state of console competitive Rainbow Six. A team wins a league, players spend months competing, improving, preparing matches and giving everything, and then the Discord server disappears, the organizer vanishes, and the prize pool/fees become a problem. And sadly, this is not the first time something like this has happened. The issue is bigger than just Phantom League. Console competitive is slowly losing trust. There are fewer and fewer Discord-based leagues, fewer serious tournaments, fewer teams willing to pay entry fees, and more people starting to question if it is even worth investing money and time into these competitions. When teams see situations like this, they stop paying. When players see this, they lose motivation. When organizations see this, they stop investing. And when that happens, the whole console scene slowly dies. Community leagues can still be important, but without transparency, guaranteed prize pools, serious admins and real accountability, this scene cannot survive. At this point, I honestly think many teams will only start looking at ESA Cups, official Ubisoft events, or tournaments with a proven and reliable organization behind them. It is sad, but this is the reality right now: if trust keeps disappearing, console competitive Rainbow Six will disappear with it.
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Alex (@CameTooFast) reportedHey @UbisoftSupport @Ubisoft @assassinscreed I know Black Flag Remastered is almost here, and I'm excited to play, but I'd really like to clean up the multiplayer achievements for the 360 and One version but the servers are incredibly spotty. More often than not, it's impossible to connect to the servers and it just puts you in limited mode. Can we please get a fix before the new game drops?
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Steven Jansky (@Steven_Jansky17) reportedIm sorry but getting mad at MLB the Show banning plp for taking advantage of a glitch they knew from the jump couldve gotten em banned just shows how low of an IQ plp have. Every gaming company has done it, Rock Star, Ubisoft, Nintendo, Sony. Etc. I swear yall only play MLBTS
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Zack Chappell (@ZackChappell3) reported@Ubisoft @Rainbow6Game you guys will never fix cheaters huh? I thought you were supposed to double down on it with this fancy Shield Guard? Id really love to play this game competitively, but why bother? Take pride in your job and stop half-assing ****. Siege is your money maker!
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tog (@togglzz) reportedwhen will people realize that cheating has been a problem for so long that ubisoft either doesn’t care or they are actually unable to fix it.
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Cyber1000 沙威刃 (@Cyberpt1000) reported@Save_Zawarudo21 Sony needs to fire all these stupid execs who completely fail at their jobs, pushing **** agendas, pushing live service focus. People never asked for any of that thats exactly the path that sent ubisoft into the abyss
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Lily Valesti (@LilyValesti) reportedAfter everything the CEO faced from Ubisoft, he came on stage looking real proud to finally reveal A1666 after a decade... only for there to be AI used for the first impression. After how many people have raised issues like this with other studios, this is embarrassing.
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K (@USPatriotNavy) reported@UbisoftSupport More issues logging in to Ubisoft. What is going on with you people?
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OhMrZvck (@OhMrZack) reported@BranielS @BlueThunderReal Literally, a better third person camera (something similar to NFS) body roll and maybe less sensitive steering could help with that issue, but man.. The whole point of Stuntman 1 was those legendary Driver physics such a shame Ubisoft got rid of that IP