Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 2 days ago |
 Guénange
|
Online Play | 4 days ago |
 Chennai
|
Sign in | 6 days ago |
|
Craponne
|
Matchmaking | 7 days ago |
 Berlin
|
Sign in | 11 days ago |
 Brussels
|
Glitches | 17 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Rappa Babba🏴 (@BillyChilly14) reported@GMC_Reviews @disc2028 Crew 1 had licensing issues. They had to remove cars. Just imagine a racing game without cars. They gave crew 2 for 1 dollar and then made both crew 2 and moterfest games offline compatible to see it never happens again. Ubisoft is **** but they did good on this one
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Chando (@x_chando) reported@geoffkeighley Good riddance. This industry has been stuffed full of talentless antisocial losers who push woke agendas. Every employee at every major studio could be laid off and the world would only get better. Activision, Ubisoft, Microsoft, and Sony already own all the IPs we care about. So why don't they license out these IPs to independent studios who do it better and for less money anyway. You give a small passionate team of 10-50 the Destiny IP and they will make a Destiny 3 that you've always wanted. Give the same IP to 400 Bungie employees and you get slop. "It's the leadership" but ObsidianStudios got all the old talent and their games are garbage. The other talents who made their own studios made nothing that had any lasting power. They were all flash in a pan because of their reputation and they're all gone now. The problem isn't leadership. It isn't layoffs. It isn't the budget. It isn't the time crunch. The problem is the lack of inspiration, freedom, and passion. The enemy if innovation is complacency and everyone we looked up to at 13 is complacent now that we're 30. We need new studios to pour passion into existing IPs and new IPs alike if we want a future for gaming. Do an existing IP, secure funding, create a new IP, that's the path for indie studios to break out of being indie forever.
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kobainkhad (@Friscokhad) reported@VaughnXVaughn @_NIXNE AGAIN no disrespect man, i thank you and any vet for their service but christ my brother please get rid of that mindset that you CANNOT change anything, We have brought GIANTS to their knees, Activision, and CoD failing finally last year, Ubisoft ****** TANKING.
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rika ♡ (@_itsrikaaa) reported@Tyroneduhartist i had to replay it a while back bc ubisoft decided to delete my last acc (had the same issue with ac unity) idk why they kept doing it
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$LUTBURG3R (@freakycoleslaw) reported@RioSakuya @_DanBoise_ @MichaelDoesLife It needed online connection and Ubisoft realized their mistake and made the Crew 2 so you could it had offline. Again, this will not affect any true offline story game. Having a disc version of The Crew wouldn’t have solved this issue.
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Racing Games Music (@racinggamesmusi) reported@modularpsu I hate it but at least it stays quiet on the background, personally I never had an issue with it, unlike Ubisoft
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Woody (@HonestGmReviews) reported@LifeisaGameMag I mean they can say whatever they want, I think it will go as badly or worse as when Game Pass did it. Premium also gets you the Ubisoft and Classics Catalogue, plus their movie service. I don't think that's enough value and people will just walk.
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AngelClaw (@AngelClawGaming) reported@tallguy951 this issue is not exclusive to consoles ubisoft is an example of a digital library that can go poof if they close business and all your games with it having a physical disk is one way to mitigate that, but there are other ways as well to guarantee that you will still have access to your library
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𝒟𝒶𝓋𝒾𝒹 (@moe_epsilon) reported@Aquataris @NazRaiGaming @RinoTheBouncer The Crew, again, was killed by Ubisoft, because they took their servers down. I OWN a physical disc copy of The Crew and it changes nothing, because it doesn't turn on now, so physical didn't save anything. That's not Sony's fault, though.
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Tommy D. (@dbrski_) reported@PlayStation That’s not a good decision. Just as live service games. Are you gonna be next Ubisoft or what?
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Whinetaster (@VictoryParaDice) reported@masktranslator @ChibiReviews As with so many cases where initially they are part of the resistance until it becomes profitable enough to be part of the problem. There's worse tho, like those that are against Stop Killing Games in support of Ubisoft and lobbyists, while thinking they are on the gamers side.
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HeroGamer 🐦🔥 (@herogamer0108) reported@KurozzzYouTube You cant get achivements on steam no matter how many times you try.. its from their launcher issue. Same thing happened to me for Farcry primal. I can only get achivements on Ubisoft launcher not here.
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Velcro (@VelcroShoeLaces) reported@Megaflare08 @JessieStarTF Nobody seems to have an issue with basically every other major online account service that does it. Xbox does it. Nintendo does it. Google does it. Samsung does it. Ubisoft does it. EA does it. It's a cyber security decision. Sony doing it is to comply with EU law. Blame them.
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nick (@nickomode) reported@UnfeelinMonster @TitaniumRolo TCSG is a huge issue on console, especially since Ubisoft has no idea how to actually detect Cronus players
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Aidan_bcafc (@aidan_bcafc1224) reported@Rainbow6Game @Rainbow6Game @Ubisoft Can you fix the fact that after every custom match I need to restart the the lobby because it won’t let me switch team or start the next game.
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Bob Widlar's Middle Finger (@CountTwoOne) reported@PlumbNick This is happening at the same time as Sony is turning to penny-pinching tactics; I think we’re seeing a gaming crash in all but the periphery—where creativity has found refuge: “Vietnam War” succeeds while Ubisoft & acquisition-fueled ecosystems in general take it in the pants.
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Velcro (@VelcroShoeLaces) reported@JuniorD80991116 @GamingH0F I agree, but nobody seems to have an issue with basically every other major online account service that does it. Xbox does it. Nintendo does it. Google does it. Samsung does it. Ubisoft does it. EA does it. If anything, Sony gives you a *bigger* window with 3 years.
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Velcro (@VelcroShoeLaces) reported@DoughDonut1337 @TimoTweetss @TheTrueSealYT Nobody gives a **** when basically any other online service does this. It's a cyber security feature to keep *your* information safe. Xbox does it. Microsoft does it. Google does it. Ubisoft does it. EA does it. Riot Games does it. Dropbox does it. Twitch does it.
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Gareth Walker (@Revision_124c41) reported@BackseatNukist @myfortnitetakes @TheActMan_YT Ya an edge case, doesn't support your position, especially one that ubisoft is still in on going legal litigation over (as in their getting sued). Now let's talk about every other game. How many games have server access. not many. Square Enix can't just shut a server down and you lose access to FF7 Rebirth and FF16 or any of the other Square Enix games released in the last 5 years. now I get ubisoft likes playing those kinds of underhanded games, but you're conflating a single player offline game with a game with mangled server implementation in order to be a bad company. I don't know if you've noticed, ubisoft isn't doing so great right now and its largely because they keep pulling **** like this. Additionally I worked for ubisoft, I can tell you they know what they are doing isn't legal. Sometimes a scare tactic is all you need to get consumer compliance and reduce lawsuits. their words not mine. So no License are not revocable and EULA's aren't binding under the law to that extreme of they override consumer rights. Which we're seeing with The Crew. It's part of the reason why EA backed out of the same sour deal with Simcity over a decade ago. They tried the same ****, realized they had no legal right, and the game was already proven to work offline. EA is also in similar financial straights at the moment. Your presenting strawman arguments that don't even apply to the majority of games. If 80% of playstation games on disc install and play with no issue (which data shows they can) then your entire argument just falls apart. If they ban my PS5 with an illegal firmware update to target a specific game for example, well good luck trying to surpress that. Not only will your hardware get compromised with custom firmwares at a larger scale, but nothing is stopping that same person from getting an uncontaminated PS5 that is used or been sitting on a store shelf for the last 6 months to rectify the problem. Basically what you're suggesting is unenforceable nonsense. This idea of a License goes as far back as the NES. For generations gamers haven't had to worry about sony, nintendo, sega, 3do, microsoft, atari, or any other hardware manufacturer knocking at your door to disable your game, because that physical layer is their. The government isn't going to support such an action so good luck getting past the front door. "but teh internets" is not an excuse and not justification for you to be pulling "oh buts the eUlA", no that's just a lazy argument with no actual research being done behind it. Yes Ubisoft is a **** company and deserves every bit of hardship it gets, but their legal bindings and underhanded tactics is not justification for eliminating physical media under the false pretense that "you don't actually own the thing and they can take it away at any time".
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JJ (@xKanteNx) reported@Twinwar @GameSpot Game Pass wanted to be the Netflix of video games and ran into the exact same problem Netflix did. A good value service got progressively warped with inflating "perceived value" to hike prices for crap like Ubisoft and Call of Duty that many customers did not want anyway.
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FlamingApes (@FlamingApes) reported@divisiongameHQ Trash, this game is a failure and so is ubisoft. move on or fix these games before they end up like delta force, sold out and dogshit
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محمد مهدي (@Al_Kamil_Blog) reported@UbisoftSupport Hi , my ubisoft account is blocked due to repeated attempts to sign in, because i forget my password, trying what i remember, finally i change my password but the account is still blocked , i send a form in support page but after month of that is still blocked
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Greg Fuhhels (@Greg_Fuhhels) reported@TruckLover1967 Bro Ubisoft connect is broken still the invites just disappear can u spam me
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MidgetGoneWild1 (@Jeremy89254601) reported@Ubisoft is prioritizing PC over console for the next upcoming season when it comes to cheaters using recoil scripts, when console is a lot more affected by this issue; so why the hell do console players have to suffer another season with players using recoil scripts? 🙄
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aaaaaa (@etjzetjezerikrk) reported@Ubisoft Why do a free Ubisoft+ trial for only 5 days, when no one is even talking about ubisoft? I didn't even know you had subscription service, I would have tried it. Wouldve probably told ppl about it. Instead im annoyed i missed it lol.
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aaaaaa (@etjzetjezerikrk) reported@Ubisoft Why do the free Ubisoft+ trial for only 5 days, when no one is even talking about ubisoft? I didn't even know you had subscription service, would have tried it. It's like xbox doing a shadow sale last week. Or Marathon doing a stealth free trial. It's like u guys dont want money
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Jolan (@JolanXBL) reported@halenhargreevs Companies like @Ubisoft removing cosmetic items from my character because, apparantly, they required access to the server?? #trialsfusion outfits gone from my PS4 game. In a broader sense, companies who remove content (bait & switch), or make their game live-service only.
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LCK (@LCKGG) reported@Rainbow6Game Fix your anti-cheat, people are being kicked out from matches. "Irregular Version" or "Access Denied" kick (Error 2-0x00019008) Downgrading to a mid-2024 ASUS BIOS version is currently the only working fix until Ubisoft updates ShieldGuard to recognize the new UEFI certificates.
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Tiger Is Cool (@TigerIsCoo1) reported@Pirat_Nation The issue is I don’t even use half of what Game Pass offers. Fortnite is a waste. I already own every single Ubisoft game they offer of Ubisoft+. I keep Game Pass Ultimate cause I play PC games as well and I use cloud gaming a lot
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bill (@W_H_Trail) reported@Xiphos_YT I would never really support ubisoft games, supporting them supports a all digital future as they want to tie every purchase to there awful account system and dont let you play unless you sign in.