Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (55%)
- Online Play (23%)
- Glitches (16%)
- Matchmaking (4%)
- Game Crash (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kowloon
|
Online Play | 1 hour ago |
 Longueuil
|
Sign in | 9 hours ago |
 Neuruppin
|
Online Play | 19 hours ago |
 Hannut
|
Online Play | 2 days ago |
 Heldenberg
|
Game Crash | 6 days ago |
 Paris
|
Glitches | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Super Sonic x (@SuperSonicx17) reported@super8bitgamer @RaceCrossWorlds Maybe so but it isnt quite about what you or i want but rather whats getting them guaranteed money. Transformers would end up like Godzilla, which id dislike. MLP isnt as big on a global scale as it could be. As for Rayman and Crash? It depends on if Activision and Ubisoft
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Ricci Research (@ricci_nov) reported@Pirat_Nation EAC ships Linux support out of the box — Ubisoft is turning off a working feature and billing it as "player safety." The actual calculus: kernel-level visibility on Proton is thinner, and Steam Deck players are a rounding error not worth the support tickets. Say that part.
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FuzzyQuils 🇻🇦 (@FuzzyQuills) reported@BrodieOnLinux My guess is that Ubisoft's initial upload got approved then someone else managing the appID at Ubisoft uploaded a broken build afterward that didn't include the game files. (2/2)
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Rather have hope then none at all (@MaroModo) reportedInsane to me thar an AAA studio like @Ubisoft can leave @TheDivisionGame with the audio issues it has. This type of work is on par with companies like EA but come on Ubisoft, do better.
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Ashe💖 (@Rebel_Ashe) reported@tylertrautman i never got to play thru the whole game because i got a bug that made the game crash as soon as it would load in, tried every fix ubisoft support gave me and it never worked so i just refunded it. Maybe in the future ill come back to give it a shot if its been updated a lot
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Big Raga (@Vexxiiii) reported@Ubisoft @UbisoftSupport siege issue been in a blue screen lobby for two hours now people won’t leave the game so that it can cancel please help ign twitch.ragabig
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O4OUR (@O4OUR) reported@Ubisoft You fix the Heroes 3 thing yet?
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joackim lauridsen (@Virolykana) reported@Ubisoft maby ******* fix the ****** up mess you caused in the patch making the game UNFUCKINGplayable? its got damn unplayable, not even the PAYED BY REAL MONEY microtransactions work, well the monmey you take but the items you buy ytou dont give.. gj....
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Robin (@Robin87668217) reported@EthicaNow Let’s not forget about Crunchyroll, that’s another service that Sony expects you to use for anime. They want the entire system to be a live service where they can charge you monthly for multiple things. Even individual studios like Rockstar and Ubisoft have services like these.
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The Derpiest of Derps (@SlyWolf5) reportedUbisoft asked for a video of the "Glitch". Which is simply they sold a bundle, that showed an item, now they are trying to charge for the item again because it apparently wasn't in the bundle (Even though it was shown) So I sent them the most sarcastic *** recording I could.
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oneminutewonder (@1MinuteWonderin) reported@ErikWeldon45 @lulludovico They're ******* gamers over by charging $100 for some sloppy **** Ubisoft would make. Also pro marketing tip: If you can't even fix **** for a showcase then odds are your end product isn't going to be good either.
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Nat Nivram (@NatNivram) reported@PlayStationAsia Just tried to seek help with a PS Store purchase but was told to get help from Ubisoft even though all the transactions were through the PS Store. Just terrible issue ownership and servicing, even when I’m actively trying to give you money. Do better, Sony.
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Ed (@edkun197) reported@fashionpixie_ @isatheshy Yep I still remember playing Naruto broken bond on 360, in which they (Ubisoft Montreal) completely skipped Ino. Tho understandably so lol.
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John Can’t Lie (@JohnKrunik) reported@tonydotstyle @matiasgoldberg that was 10 years ago, we got a lot more efficient handling memory etc. and you're trusting ubisoft to actually know their ****? anyway, if done smartly it wouldn't be an issue, just that it needs more effort and actual knowledge that rockstar india probably lacks
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vurtue (@imvurtue) reportedis ubisoft making the last 2 seasons ranked charms a bug theme a homage to the VC bug they cant manage to fix after 10 years?
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luna256 (@aecFanart18) reported@specops1130 @TKDesignzs This is the problem with you all, trying to act like Ubisoft is nowhere near Rockstar lmao, and I say this as an big Assassin's Creed fan
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LUCK -E 🔥 (@D3goz4ruyo) reported@Zora2742 @suhostrikes @wuwapri Those ubisoft game are paid game with full finish story while Wuwa is live service tho. That would mean they have to operate two open world that need updates every few months at the same time. Sound like a hassle to manage
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Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported@TheChancellorBR Ubisoft sucks. Too vague? The only thing that never gets broken is the store 🤔. Priorities right.
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UnbendingArc (@UnbendingArc) reported@WorkWombatman Any news on companies like Ubisoft not working? Got Black Flag with physical items last week with the hopes of making it digital to play on my Series S in the other room. Now I wish I just got the digital version.
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Pirat_Nation 🔴 (@Pirat_Nation) reportedUbisoft has apologized after its new Steam release of Heroes of Might and Magic III launched without the actual game files. Instead of the full game, players initially received a 23.49 KB download containing only a dummy executable that opened a CMD Ubisoft acknowledged the mistake directly on Steam, saying: “The cause of the issue has now been resolved.” It then asked affected players to “fully uninstall and re-install the game.”
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meef. (@meefdaog) reported@Ubisoft fix your dumbahh game I can only play the game at 45 frames for so long
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white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported@TheDivisionGame Man I know how my deaf grandmother really feels now day to day. How does a game that almost 3000 days old have these issues?. The laziness is beyond comprehension. Get to work and fix the problem already. Absolutely no excuse for this behaviour fu Ubisoft.
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Yannis (@yannnis) reportedwe used to lose sleep over one broken deploy and felt like amateurs Ubisoft. tens of thousands of people missed a whole product
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Abel The Strong by The Good Lords Mighty Grace (@shydout) reported@dame_r6 The game is unplayable too many bugs , too many dcs , no comms but people wanna coms randomly , its the worst experience ever , but when you stack its 10x easier why wouldnt he ? Ubisoft knows theres bugs and cheaters they try to fix the game but they hope you still play, i wdnt
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stefani (@xcxtopia) reported@justdancegame fix your servers ubisoft
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Glitch (@GlitchTwitched2) reportedSo my take on this is Im personally not gonna bend a knee to everything they do I respect the devs and the ppl who are truly passionate behind some of Ubisofts IP’s I will always be extremely cautious around Ubisoft and their bullshit And im not a problem for doing that
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joackim lauridsen (@Virolykana) reported@Ubisoft maby put some energy into fixing th dead *** broken patch that literlay deletes players caracters when they buy your expencive microtransactions?
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🏴 🐝GTAraj🐝 (@GTArajgaming) reported@darthv72 @TYPOGRAPH1C @XBOX Absolutely not, it's a possibility for them to yank it at any point. Licensing issues can have the game removed from stores, it shouldn't mean permanently removed from your library. It was unnecessary for ubisoft to have that much control
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Rauf Fatalizada (@rauffatalizada) reported@Ubisoft @AccessTheAnimus @Ubisoft I cannot play AC Origins which I purchased legally on Steam because of your stupid launcher and account verification system. Why there is online requirement for the offline and story mode game? I wasted more time to reset password and login more that the actual game.
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Dylanmc143 (@DylanMcColgan) reported@CruelxTactics @Ubisoft Had this issue earlier in the year played AC2 and brotherhood… not getting it the achievements sucked