1. Home
  2. Companies
  3. Ubisoft Connect
Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 16% Online Play (16%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Rouen Hacking / Cheating 23 hours ago
Le Puy-en-Velay Matchmaking 1 day ago
Edinburgh Matchmaking 1 day ago
Maracaibo Sign in 4 days ago
Soacha Sign in 6 days ago
Nice Sign in 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • CenterSargEE
    CenterSargE is developing CU NOAPTEA-N CAP 🇷🇴 (@CenterSargEE) reported

    @spinelessaisha Yea I kept doing voodoo **** like opening up ubisoft connect while it loads but it would just crash when it's meant to reach the main menu

  • TiimoTP
    Timo (@TiimoTP) reported

    I find it so funny how Ubisoft literally has been doing this for 16 years yet can’t do it now? I’m so curious, why? It’s clearly not a technical issue? Is it a skill issue? Are the developers juniors who don’t know how?

  • NateOrb
    Nathan (@NateOrb) reported

    this gotta be libel lmao the problem is literally just uplay and ubisofts dogshit update systems game side

  • goreban666
    aaaa (@goreban666) reported

    @PandaKingEX I respect that. My personal biggest problem with 5’s world is that it feels empty. Ubisoft is an easy punching bag, but they legit make good open worlds. They FEEL alive. 5 is just barren checkpoints. Even 4 got it right with the warring factions.

  • picotrek
    Picotrek (@picotrek) reported

    @Kirby0Louise You just have to install the Store Launcher to play. Ubisoft shoulda did it first tbh. At least not tied to a sub service lol.

  • w2heck
    buldak obama (@w2heck) reported

    @WhiteHartOmaha @sempiternalost @KirPinkFury Botw actively fixed like most of the issues ubisoft tower systems had so acting like its derivative is crazy when it actively defined the mechanic

  • thetyl0413
    ty (@thetyl0413) reported

    @UbisoftSupport @Steam 11 times out of 10 the problem is with Uplay tho

  • MahoneyGaming
    Mahoney Gaming 🎮 Productions (@MahoneyGaming) reported

    @TheRealZephryss @Ubisoft from an OG since 07 fix this immediately

  • BenFran56555732
    Ben Franklin (@BenFran56555732) reported

    @growtopiagame ur servers are down every single day. your a multi million dollar company and the games STILL lags. FIX YOUR SERVERS AND REMOVE BOTS sh1tty ahh developers ubisoft you guys suck

  • imbratorX
    BRATOR (@imbratorX) reported

    @NikTek The game honestly looks fantastic. It scratches an itch I forgot I had for this game. When it launched, the downgraded visuals from the E3 demo were something I had an issue with. Now it's like Ubisoft delivered on the full vision.

  • Visuljkoo
    Visuljko (@Visuljkoo) reported

    @advent_agent It's a problem because ER has like 50 unique bosses and then stretches that to 165. And the reason for that is cause Fromsoft needed to do so to fill out the map Which is yet another problem that stems from the map size of the game. Ubisoft design

  • Sinsbyvant
    Sinnbyvant (@Sinsbyvant) reported

    @Rainbow6Game Just ran into a hardcore scripter running smg-12 no attachments with no recoil— i had cheating issues before and receive nothing in return i thought the system was supposed to flag recoil i cant even use ubisoft to send the match ID cs “reporting the player in game” is better?

  • noriogames0215
    のりお (@noriogames0215) reported

    @Ubisoft @UbisoftSupport @UBISOFT_JAPAN There are streamers who are using a glitch to collect prototypegear. Ubisoft Creators Program Member YouTube:norigames. PSID:n_0_r_1

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    Assassin’s Creed was never missing a knockout mode. This is the Ubisoft trap: see a big IP, assume it should also be multiplayer, live-service, seasonal, and somehow still fun. If Invictus is getting cooked in playtests, that’s not bad luck. That’s the design bill arriving.

  • BrandonLynMay
    Brandon May (@BrandonLynMay) reported

    What the crap, @Ubisoft. My 10 yo kid wanted to play the new Crew game with me. @TUbisoft . Needed parental consent. Okay, no problem. I had to take pictures of my ID, okay. Then they wanted my credit card, uh, okay. And then they wanted to scan my face and send to some third party company I’ve never heard of. All to just verify MY age. All this AFTER I’d already revived his consent email, logged into my account to verify me. And then setup his profile. No thanks. I closed my browser and told my kid he can’t play. What the heck?

  • DakotaJNelson
    Dakota J. Nelson (@DakotaJNelson) reported

    @Rainbow6Game Yes let's not fix in game bugs, toxic community, promoting no skill automated controllers, cheaters and instead double down on our lgtbq community. Classic Ubisoft

  • HappyChubbyBear
    HappyChubbyBear (@HappyChubbyBear) reported

    @inth3nearfuture @iv_sal1 That is the problem. Activist Ubisoft can't make a game without pandering towards the "modern audience". I bet you if they would use Desmond's son he would be some sort of mentally ill "modern audience" bs.

  • stevew1188
    steven wenzel (@stevew1188) reported

    @Ubisoft How ridiculous is it to have a website that when someone has a problem LOGGING IN, you make them LOG IN to report that problem???

  • TheRealDarkSole
    PoLy. (@TheRealDarkSole) reported

    @UbisoftSupport @Steam This is a problem Ubisoft created. Not Steams fault.

  • 0nikamo
    0ni (@0nikamo) reported

    @ValyrianFPS @Ubisoft Ubisoft Connect saves login token like any other service challenge IMPOSSIBLE

  • Rooster832
    Rooster83 (@Rooster832) reported

    @Meio_Szetszuna Steam checks ownership before launching (unless offline mode is enabled). Which is what I use in my laptop and have no issues with DRM. I've even played Ubisoft games offline with no issue with Steam in offline mode.

  • dyivi_
    dyivi (@dyivi_) reported

    Ubisoft connect pisses me off so much with having to re enter my password every time I want to play a game that it makes me want to pirate the games that I already legally own just so I can boot it without needing to login every single ******* time 🫩

  • juventinosochi
    Juventino (@juventinosochi) reported

    @imbratorX This is just another lying POS, when Unity was released it took ubisoft more than 1.5 years to make it work and it still was a mess - it was lagging, had non stop fps drops here and there, had laggy movements, broken parkour etc. nowadays idiots like this are lying for no reason

  • HermanKrue10077
    Herman G. Krueger (@HermanKrue10077) reported

    Uplay that trays to mock Steam is like a fat girl telling a man that her skinny friend is not interested. Do yourself, and the whole community a favour, do exactly as the Bethesda launcher did: close Uslop and bring your games to Steam. Less problem for you and for all of us.

  • TheLunarTears
    Vince (@TheLunarTears) reported

    I'll give Assassin Creed Mirage a chance *ubisoft cloud save error and pop ups like a touchscreen menu in McDonald's* Yep that's an uninstall...stubbs the zombie it is then

  • Dreadknight25
    Dreadknight25 (@Dreadknight25) reported

    @14Vargen14 @TheGuiltyGamer2 @reevierat Ehhhhh I doubt that since that was a Ubisoft title, my guess is it’ll BRIEFLY mention fox’s absence (from mario galaxy plot point) and how some new system (please not Lylat or at least new Lylat zones) is in trouble bc of it.

  • ColterDowd93036
    Colter Dowdy (@ColterDowd93036) reported

    @Ubisoft Genuinely what ******** is wrong with your servers/company. I try to log in and need to change my password and when i try to change my password you say servers aren't working. I've been trying this for months. you're the worst company i've ever seen. fix your servers.

  • FernandezMichae
    M1cHa3L🇪🇸 (@FernandezMichae) reported

    @TheDivMobile Just listen the community. Don’t make UBISOFT like always. Fix the game !!! Crash and UI bug !!!

  • 1LMFE
    L ⚜️ (@1LMFE) reported

    @suprSeth Don’t blame the teams, blame the special needs team who decided hosting a major in the US, despite the fact that the US is known for Visa issues. Go blame blast, ubisoft and your government lmao. Don’t blame EDG and Noa, don’t blame Wildcard and Hotandcold.

  • dogicoats
    Dogico (@dogicoats) reported

    @Beastness501 @CerbersEnjoyer I'll break it down since you have trouble reading. I am repeating claims YOU have made and WHY I think they are dumb. Despite your made up claims, I have never supported Ubisoft. Even though my entire twitter history has zero support, you think I support them.