1. Home
  2. Companies
  3. Ubisoft Connect
Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 61% Sign in (61%)
  • 20% Online Play (20%)
  • 9% Glitches (9%)
  • 7% Game Crash (7%)
  • 3% Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Jouy-sur-Morin Online Play 7 hours ago
Berazategui Online Play 23 hours ago
Tignieu-Jameyzieu Glitches 4 days ago
Bhopal Online Play 4 days ago
London Sign in 4 days ago
Paris Sign in 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TAVOASAP
    Tavo (@TAVOASAP) reported

    @UbisoftSupport @ANNO_EN Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate

  • ikkisooo
    M. (@ikkisooo) reported

    @UbisoftSupport @assassinscreed Dolphin error in all of my ubisoft games? Is there a fix deployed??? It has been 2 days now?? @UbisoftSupport

  • crnbread
    Ramon Powell (@crnbread) reported

    @UbisoftSupport I am unable to login to my Ubisoft account. Sent over 5 tickets to Support, issue is still unresolved. Unable to play anything division since Monday.. this is very frustrating, new season active, and I can't fully participate.

  • Ah__ryan
    Aryan (@Ah__ryan) reported

    @PHO3LIX_ Ohh, okay , wow that makes so much sense , even the rouge prince of persia , has the exact same problem , even though it was only published by ubisoft , now we know , suffice to say you can't do anything about it?

  • M88Gaming
    M88 🎮📸 (@M88Gaming) reported

    @GamerGrl73 I hope Ubisoft Connect too. I can't pass through the login screen.

  • 22Heav
    Alex Heavner (@22Heav) reported

    @Ubisoft Couldn’t even get into the game by the time we got 4-0’d. If you’re gonna ban people for leaving ranked games, fix random crashes!

  • EvaJarvis68
    Eva Jarvis (@EvaJarvis68) reported

    @alexanderlecard @Ubisoft I don't have issues with the game.

  • NatJR85037
    NatJR (@NatJR85037) reported

    @ToduBaliBen @TheHiddenOneAC I couldn't give a **** how it was financed in the same way I don't give a **** that Ubisoft now has middle eastern money attached and the problems that poses. Stop with the fake outrage.

  • Simpified
    ß (@Simpified) reported

    @TheGameVerse that cause ubisoft has severe leadership issues, out with the family.

  • Coadylicious_
    Cody (@Coadylicious_) reported

    @JezCorden yes 100% remove cod,fornite and Ubisoft classics. cod is something i always bought until it came to game pass. its something ill buy if it leaves. remove those and get gamepass down to what it use to cost AND be honest with us on why its not working.

  • lilfozzzz
    Trey (@lilfozzzz) reported

    @Ubisoft how is everyone boosting and smurfing lmaoo fix it you retards

  • dadddydark1
    dadddydark (@dadddydark1) reported

    @UbisoftSupport I am having an issue where I cannot open the ubisoft connect menu in Siege. (See provided video) I am playing on pc and I've tried verifying the game files, reinstalling, and clearing the cache in the ubisoft launcher. Can I please get some help fixing this?

  • Nickachu_Knight
    Nick (@Nickachu_Knight) reported

    @Wario64 Just move day one Xbox Studio games to both premium and Ultimate. Problem solved. The extra 9.99 is of you want Ubisoft + EA + Fortnite.

  • Whats1856315
    What’s (@Whats1856315) reported

    @UbisoftSupport Hello, I cannot access my Ubisoft account for 3 days. It says I am blocked due to failed login attempts even after resetting my password. I also need to change my email because it is not secure. Can you please help me recover my account? @UbisoftSupport

  • D_omz01
    dxmz. (@D_omz01) reported

    Also theres a error where it says “Ubisoft Connect has detected an unrecoverable error and must shut down”

  • SpaceWizardHD
    Space Wizard HD (@SpaceWizardHD) reported

    @PotatoePet @RealMarcFoxx Plenty of people are playing the same build and not having your problems. Spend less time making video montages of your failed climbs and more time actually learning the timing instead of demanding the game hold your hand like Ubisoft does.

  • thomasony1912
    Thomas Sonnenberg (@thomasony1912) reported

    @UbisoftSupport Hi, recently I've tryied to login on my ubisoft connect to play Rainbow six, but my account had been suspended, the messege said that i should try again later or change my password, so i changed my password and tryied again, on the app and on the site.

  • NoPuntNoBunt
    They Call Me William (@NoPuntNoBunt) reported

    @JoeFromSeattle1 Then make a better launcher/browser yourself. EA tried, ***. Ubisoft tried, ***. Epic Games tried, ***. Battlenet tried, ***. Never had an issue with Steam servers going down, the games are discounted nearly always and they have a good refund policy.

  • KhadraouiN59178
    Khadraoui Najib (@KhadraouiN59178) reported

    Not every traitor is broken, and those who shed blood do not suffer nightmares of guilt. Guilt is the product of a new, living religion, or the remnants of a religion, or the remnants of a culture, or the remnants of standards and values👀🫡 @UbisoftFR @fifaworldcup_fr @snopdog

  • JoMaConRam75
    José M. C. R. (@JoMaConRam75) reported

    @Ubisoft Please, fix AC Valhalla Grime's Grave Key Bug. It's frustrating and please, remove the white outline of texts in documents.

  • PigeonGoGaming
    Pigeon (@PigeonGoGaming) reported

    @SSGSentinel I would imagine Ubisoft execs are giving Rayman devs a bit more free reign. Since it's not a HUGE ip for them. Their BIG franchises always seem to be having issues, due to the constant micromanaging lol. Last time it was AC Shadows, now Far Cry 7 😩

  • yDinoR6
    dino (@yDinoR6) reported

    @NBDY2k @kutoldFPS Wait but he’s never cheated on a video game wtf! @Ubisoft fix ur game🤬

  • soutie117
    Richard Scholtz (@soutie117) reported

    @Ubisoft @Rainbow6Game guys what's going on with all the badges in siege some items for ops are missing some paid items from the locker are also missing why do we play something that's always broken always problems

  • xenodes1234
    Anurup Deb (@xenodes1234) reported

    Such a Disgrace @Ubisoft @UbisoftSupport you all seriously cant help a person recover a game that was maliciously linked to a different account, making a person waste his/her precious time on filling forms, doing verifications,providing IDs,to tell the problem rather than solving

  • TheImperialist7
    Mr imperialist (@TheImperialist7) reported

    @Ubisoft please fix your damn esport SWAT game, I don't want these cod bros contaminating my fandom.

  • SebAaltonen
    Sebastian Aaltonen (@SebAaltonen) reported

    @cdglove98 @SwirlsDefy @DanielcHooper Depends how do you use them. We tried using std::vector and similar in our new Ubisoft engine back in the day, and debug build startup time (main menu) was over 2 minutes instead of 5 seconds, so we abandoned the plan. Even more with maximum debug iterator level. And ABI compatibility issues were a problem too. We wanted mixed release/debug builds, but std doesn't have compatible data layout between build types, so all hell breaks loose (memory corruption).

  • M3G1_87
    DragonOfBlood87 (@M3G1_87) reported

    @JezCorden CoD didn't raise the price, toss the Ubisoft+ Classics to the trash bin, almost all of the most played Ubisoft games were already on Game Pass, and this addition only put more trash in the service. Ubisoft+ is around 7.99€ alone. Drop that and Fortnite Crew.

  • OzgurCreativity
    Özgür E. Ersoy (@OzgurCreativity) reported

    @JoonasRautiain1 @RinoTheBouncer ACS isn't THAT bad as a singular game. The worst mistakes were made by Ubisoft as a company. The worst problem was using Yasuke and completely turning him into something he never was. Ignoring the real story of Yasuke and disrespecting his legacy.

  • turknadian
    bubs (@turknadian) reported

    .@Ubisoft please ******* fix siege so i can properly play it instead of it crashing everytime i play oregon!

  • itzf1ez
    LeFlez James (@itzf1ez) reported

    UBISOFT FIX CHEATERS BRO, THEY ARE BAD AGAIN @Ubisoft @UbisoftSupport