Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (15%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Online Play | 2 hours ago |
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Sign in | 2 days ago |
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Matchmaking | 3 days ago |
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Sign in | 7 days ago |
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Glitches | 13 days ago |
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Online Play | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Angel With The Scabbed Wings (@TaigasRevenge) reported@Overstreet_04 @YackThaJawn @Poxonlox Somebody from the inside was selling the siege code to cheaters to be one step ahead of the anti cheat so they were slowly cleaning house not sure if they ever found the true culprit, Also customer service level members in the ubisoft departments were caught selling and stealing
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Jayden (@ph9ntm) reportedI AM PLAYING CHEATERS EVERY GAME PLEASE FIX UR ****!!!!! @Rainbow6Game @Ubisoft @UbisoftSupport
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pipesandstrings (@pipesandstrings) reported@SOCOMandChill @UbisoftSupport @Ubisoft Yeah I'm 3 tickets deep with them and no further forward in recovery of my account absolutely useless service for me personally 😭.
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MarshTopapo | (@MTopapo) reportedi hate @Ubisoft more. >played AC unity on steam >requires Ubisoft Launcher Log in >Logs in, need password change >changes password >Logs in, again, game launches >Another log in >Error Logging In
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kfog (@kfog_official) reported@Ubisoft_UK so why on earth does it keep saying you had trouble with my request when I try to log in to Ubisoft connect???
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Eoin (@eoinyeo) reported@GarladorJones @WolfgangMishima Ubisoft making a car game that requires online, with no offline mode, and shutting its servers down, has absolutely nothing to do with Sony
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Motta (@OfficialMottaWR) reported@assassinscreed Doesn't work in my country. It says the service must be used through its providers; is ABYA also offering the free trial of Ubisoft+?
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Eoin (@eoinyeo) reported@GarladorJones @thegamingmania1 @WolfgangMishima Apple are the Sony in this scenario, and again, would not fall on their lap Just like Ubisoft or Konami delisting a game/demo is not Sonys problem
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Fruityland (@FruitylandTV) reported@tygryske I think you don't understand the problem from this: It's not like majority of people buy physical versions of the games, most, something like 90% if I'm not wrong, buy digital, but the issue here is ownership. Companies are now basically either telling or preparing us to accept the fact that any game we "purchase" is actually a timed rent which will basically end in how many years they decide is sufficient. Look at what Ubisoft did with The Crew - they just shut down the game and basically you can't play it anymore. Now, some genius will probably say that Crew is 10+ years old and nobody was playing it except for maybe a few dozen or hundred people so why should Ubisoft continue supporting that game?! Sure, but why is something that I own is not available for me? Or, if you don't want to support it with your own servers, rent them out to those who want to play this game. Problem is that moves and decisions like this from companies ensures that in the future we will never own our own games, but it will be something like a lease, or a subscription. Imagine a future where instead of buying games, you have to pay monthly, for each of them, in order to play and that's where the industry is heading with moves like this. You only have to look and movies and music - they are going through the same thing. Gaming is the next industry that investors want to syphon as much cash as possible because it is a very saturated and cash-heavy industry. An example I can give regarding ownership versus subscription is cars or homes. Imagine you buy a car and a home for a combined sum of $400,000 but in 5 years the companies that sold you them come and take both away because you don't fully own them according to their "rules". I know this is a stupid comparison, but this is to just let you understand how this looks like for gamers - we basically don't get a choice here.
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Tempest (@Tempest525) reported@wccftech Why doesn't EA play, Ubisoft+, and other subscription services get talked about as much as gamepass? They put their games on the subscription service day one with all the dlc.
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abby 🇧🇷🎰 (@nokkFMG9) reportedas much as i miss siege (and trust me. i do, a lot) the cheating problem will never get fixed and ubisoft will continue to shoot themselves in the foot any chance they get
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Betrayal (@minatorrtyui) reported@TheCrewGame Ubisoft, pls fix the game The new UI overhaul cause delay input in menu or racing gameplay
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Meta (@zTxMeta) reported@mossy_max Unless they want to join Ubisoft in class action lawsuit any% speedrun, highly ******* doubt shits getting disabled game wide permanently. At absolute best if its a broken crucible thing, turned off in crucible only and so on.
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Fritz Kabel (@Kabelfritz) reported@Colteastwood what is there to be excited about right now? apparently the promise to grow/empower talented studios and bring all first party games to gamepass day one is finally broken. xbox is about to become a trashy milking machinery like ubisoft, ea, warner, old actiblizz itself.
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DraphChildLover (@YaiaIsOnly6YO) reportedSony knows full well their software sales are abysmal and this is a shared industry problem. There's a reason Ubisoft and others have live services, they're trying to compensate for all time low sales This direction they're moving in is to try to force change consumer habits
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minwatermax (@minwatermax) reported@AT_Apyr @JSWOLFIE @joexfps I play Deadlock, Marvel Rivals, Hell Let Loose, ARMA all the time on Linux so I have zero problem with Anticheat. The problem is when EA or Ubisoft make a competitive shooter, but I personally don't care about them nor have many friends who are into shooters who'd bug me.
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Yeti_sa (@Yeti_Mc23) reportedThought id give ranked a try haven't played in a few days, first game is two wallers floor banging, i said with this new system that cheaters would be more visible since ranks are tougher to get and my points been proven @Rainbow6Game @Ubisoft please fix your game you losing it.
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🎮 Billy_J_Watson 🎮 (@BJW_Gaming) reportedThis will be especially tricky for disk games that ARE NOT tied to Online services like Epic or Ubisoft where the Service Clint knows you are on a disk.
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Pochettino (@jugg_pochettino) reported@theGritter1 @JohnnyGaming9 The Crew was an ONLINE only game where servers were shut by Ubisoft, no licensing issues, try again
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poly (@polywav_) reported@Ubisoft @Rainbow6Game @UbisoftFR Please fix your game, if my game crashes one more time I will be putting a .44 magnum to my head and I will be pulling the trigger. Thanks, polywav
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kobainkhad (@Friscokhad) reported@VaughnXVaughn @_NIXNE AGAIN no disrespect man, i thank you and any vet for their service but christ my brother please get rid of that mindset that you CANNOT change anything, We have brought GIANTS to their knees, Activision, and CoD failing finally last year, Ubisoft ****** TANKING.
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Yun/o (@Wjndyy) reportedUbisoft Email Swap Service! This lets you bypass the usual ubisoft email change time. This will take short depending on Ubisoft response time and actions. What is needed: - Ubisoft username - Email (You must have email access) - New email address you want to use Price varies between 10-15€.
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Hank Scorpio (@Eldowzo1) reported@Glennithin @RenownedZ3r0 A problem in what regard? And do you believe the same of say and EA play or an Ubisoft + subscription?
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Whinetaster (@VictoryParaDice) reported@masktranslator @ChibiReviews As with so many cases where initially they are part of the resistance until it becomes profitable enough to be part of the problem. There's worse tho, like those that are against Stop Killing Games in support of Ubisoft and lobbyists, while thinking they are on the gamers side.
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𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported@t1nyb0dy @Dexerto This in particular was in response to Ubisoft killing off a particular bit of legislation behind the scenes with a bribe. But I mean there's major problems going on over there in relation to anti-migrant responses to the murder in northern Ireland.
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Abhijit Joshi (@AbhijitJoshi87) reported@BrokenGamezHDR_ Bro ... But what happens if suddenly ubisoft and sony have a contractual issue ... Then ubisoft can pull plug on all games you purchased digitally ... Ubiaoft was just an example
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Spoil-t (@Cynickal_Bane) reported@RealKingiman @trending_tony That's not the issue. People want the game to be playable after the publisher pulls the plug. We don't want what Ubisoft did to the Crew where they legit took the game away from people.
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AW48 (@AlwaysWinning48) reported@Rainbow6Game @Ubisoft are yall going to fix the horrendous FPS drop on the menu or changing appearances? What about the broken RP system? The images and slow shop tab? And all the blatant mnk titan and Cronus players ruining console? Fix these things and do your jobs
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BazzieMazzie (@LazzieMan2626) reported@piecaruso97 @partialmean8 ???? you would need to bribe 27 people who were with them and most likely it would have been blown whistles and gotten them into trouble ubisoft doesnt have money to give and risk it to be caught
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hypx (@hypxr6) reportedbut I couldn't use my main one because of the ban (I tried to prove my situation showing my service dates and the fact that it was physically impossible for me to be playing at the time but Ubisoft didn't care and wouldn't answer my tickets).