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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 62% Sign in (62%)
  • 19% Online Play (19%)
  • 9% Glitches (9%)
  • 8% Game Crash (8%)
  • 3% Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Tignieu-Jameyzieu Glitches 2 days ago
Bhopal Online Play 2 days ago
London Sign in 3 days ago
Paris Sign in 3 days ago
Oelde Sign in 7 days ago
Buxton Game Crash 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Abhiraj_Singh17
    Abhiraj Singh (@Abhiraj_Singh17) reported

    @TheRealZephryss The problem right now is the reputation of Ubisoft and their own financials. If both were in better conditions then I could definitely see them not use any showcase for the proper reveal. But as things stand now they want as much attention and eyes on the remake as possible.

  • jotavesarm
    Sassá (@jotavesarm) reported

    @JezCorden It makes no sense to take away benefits. That's a clear rule of the business world; you shouldn't worsen your service, but rather create something more accessible. Want to resurrect GP? Create a tier with Xbox Day One games and remove Ubisoft+, EA Play, Fort Crew and Cloud.

  • catsaysnonsense
    cat (@catsaysnonsense) reported

    @Pirat_Nation Steam has a workshop, community hub, personalized profiles, incredibly great support, a generous refund policy, and is overall stable in terms of being bug/lag-free. Battlenet/Origin/Uplay/EGS are just launchers, nothing more and aren't user-focused,but "how to sell more"-focused

  • NatJR85037
    NatJR (@NatJR85037) reported

    @ToduBaliBen @TheHiddenOneAC I couldn't give a **** how it was financed in the same way I don't give a **** that Ubisoft now has middle eastern money attached and the problems that poses. Stop with the fake outrage.

  • Silentblade23
    Stephen Fitch (@Silentblade23) reported

    @LightOfEtro @IYDKMIGTHTKY86 @JezCorden There are places out there where you can still get ultimate for 20 a month. Ubisoft+ never got added. It was Ubisoft classics that got added. It's a subscription service, they raise the rates to see what the maximum is. Why do you think rates keep going up on other services?

  • SebAaltonen
    Sebastian Aaltonen (@SebAaltonen) reported

    @cdglove98 @SwirlsDefy @DanielcHooper Depends how do you use them. We tried using std::vector and similar in our new Ubisoft engine back in the day, and debug build startup time (main menu) was over 2 minutes instead of 5 seconds, so we abandoned the plan. Even more with maximum debug iterator level. And ABI compatibility issues were a problem too. We wanted mixed release/debug builds, but std doesn't have compatible data layout between build types, so all hell breaks loose (memory corruption).

  • niinuuniinuuu
    halu.pulis? (@niinuuniinuuu) reported

    @Ubisoft FIX YOUR SERVER AND BUGS

  • OWarren49999
    Orion Warren (@OWarren49999) reported

    @BraidzMCau @HARDHEAD7WD @BrokenGamezHDR_ I ******* hate modern Ubisoft games. They're **** and the problem isn't the tutorials or the hand holding, it's that it's just brain rotting, "climb tower and do the same 3 things around it" for 60 hours. That's why they're so bad now.

  • Chisox4ever
    Flex Luther (@Chisox4ever) reported

    @JezCorden Nobody asked for Fornite Crew so get rid of it, they can get rid of the Ubisoft+. Getting rid of COD breaks one of the key promises of Gamepass and that all first party games day one. Then we hit the slippery slope of what other first party games gets removed from the service.

  • treeglade
    This one dude (@treeglade) reported

    @Mr_Bonnie_alt @RaymanGame Yeah, I know. If Ubisoft wanted they could 100% sort the licensing issues out.

  • M3G1_87
    DragonOfBlood87 (@M3G1_87) reported

    @JezCorden CoD didn't raise the price, toss the Ubisoft+ Classics to the trash bin, almost all of the most played Ubisoft games were already on Game Pass, and this addition only put more trash in the service. Ubisoft+ is around 7.99€ alone. Drop that and Fortnite Crew.

  • Patton_Heasley
    Patton (@Patton_Heasley) reported

    @UbisoftSupport @ANNO_EN 25821850 is my case code I really want the issue fixed. The issue is changing the Xbox linked account connected to the Ubisoft

  • crnbread
    Ramon Powell (@crnbread) reported

    @UbisoftSupport I am unable to login to my Ubisoft account. Sent over 5 tickets to Support, issue is still unresolved. Unable to play anything division since Monday.. this is very frustrating, new season active, and I can't fully participate.

  • Bendak5tar
    Bendak Starkiller (@Bendak5tar) reported

    @Du_dggg Honestly, we don’t, the only thing I think of is your rampant issue of foreigners trying to sell garbage under the Eiffel Tower, Ubisoft/slop and expedition 33.

  • yungplxgue
    qasual (@yungplxgue) reported

    @J7ck_R6 @kuba_oof tbf it most definitely is ubisoft. every other game its standard but siege is just horrible with performance issues

  • KazaxyII
    Kazaxy (@KazaxyII) reported

    @Bread_Frenchy_ Hi, I’m reaching out because I’ve been stuck in a serious Ubisoft account recovery issue and I don’t know what else to do. My account was hacked and stolen from me. The email attached to it was an old Microsoft email that was deleted years ago and cannot be recovered. I’ve submitted 20+ support tickets across 2 years, yes that’s long. 15 seasons at champion across 4 years of playing time gone. I have offered alternative proof of ownership including the exact 2FA phone number and proof I own the Xbox account linked to it for years, and I’m still generic rejection replies. I was wondering if it’s even possible to recover a Ubisoft account if I’ve lost the Microsoft email :/ As I keep getting rejected for security reasons.

  • Koga_Jangles
    Koga Jangles (@Koga_Jangles) reported

    @MugenLord You have more control on PC since it is an open platform. If something gets taken away on pc you get it back via other methods like The Crew 1 that Ubisoft took. There is also GOG which is DRM free. Ownership isn't as much of an issue on a open platform as it is on a closed one

  • ElRiccia
    El_riccia (@ElRiccia) reported

    @Rainbow6Game ok, solid's gadget is definitely bugged, yesterday 0 enemies and instead there was 1, now 1 enemy and there were 2, ubisoft fix it @UbisoftSupport

  • TheImperialist7
    Mr imperialist (@TheImperialist7) reported

    @Ubisoft please fix your damn esport SWAT game, I don't want these cod bros contaminating my fandom.

  • CasualBoy007
    Casual Boy (@CasualBoy007) reported

    @thephukdi I thought this guy was smart, no he is an Idiot. If your product has issues then improve it. UBISOFT which is such a big studio is giving flops after flops. Your game should meet western standards.

  • Noirx360
    noir (@Noirx360) reported

    @KoreaXboxnews PC Game Pass/Xbox PC doesn’t support achievements for Ubisoft games. We need a fix on that issue @jronald

  • DavidLeeScott16
    RxCookie (@DavidLeeScott16) reported

    @UbisoftSupport @Ubisoft why am I only getting like 13-16 elo but I’m losing over 20 everytime I lose and I’m hard stuck bronze 1- silver 5 because this matchmaking is horrible please fix this

  • j2001mj2001m
    john (@j2001mj2001m) reported

    @darkdeath174 @JezCorden Problem is that was the idea to start with, that now just Amazon gaming offering cloud for there own games or Ubisoft doing the same thing for ubisoft plus cloud For there own games or gamed they own the cloud rights to and so on i.e. It was Amazon GeForce now it now just amazon gaming cloud network for here own games, nothing more

  • s4kutrades
    s4ku (@s4kutrades) reported

    so every time i play ac unity ubisoft connect asks for my password, however when i tried to launch the game today and entered the password it said account suspended tried to file a complaint on the website but cant login there either due to repeated failed attempts

  • JustinErgin
    Ironicusx (@JustinErgin) reported

    @JamieMoranUK Cod aint the issue. Cod didnt rise the price to the moon. Its Fortnite Crew and Uplay classic subscriptions that cause probleme and high prices. Nobody asked for those, nobody care for those yet they force us to pay for them if we wanna have the benefits of XGPU.

  • YourAkhiNeo
    Hanzo (@YourAkhiNeo) reported

    @Will777JP @kidsmoove @GriftGod_ ***** what? Ubisoft fix their problems with the release of dlc in few months after the release of the main game. Now drop some respect on CD devs, these guys are doing things that other dev's in gaming industry don't even want.

  • xXiRonpOnyXx
    xIronPonyx (@xXiRonpOnyXx) reported

    @Ubisoft awww cant make it to the stream coz im at work but i would loooooove a code. i wanna test out my 3070 despite having technical issues with the demo. 🙏🙏🙏 hope i can get a code.

  • M88Gaming
    M88 🎮📸 (@M88Gaming) reported

    @GamerGrl73 I hope Ubisoft Connect too. I can't pass through the login screen.

  • thomasony1912
    Thomas Sonnenberg (@thomasony1912) reported

    But it didn't worked so i waited 24 hours (it's what i found on the internet about the time of suspension), and my account is still suspended, and I can't use the ubisoft site support because I can't login. Can u help me? or at least tell me the time I'll have to wait?

  • Jonathan2134
    Jonathan.G (@Jonathan2134) reported

    Ubisoft self-serving "idiot" who causes massive problems for Video Game industry, etc. Erasing the Crew big example why Video Game companies, etc want your money and give no ownership.