Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (59%)
• Online Play (21%)
• Glitches (15%)
• Matchmaking (3%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Sitten	Game Crash	23 hours ago
Creil	Online Play	23 hours ago
Dieppe	Online Play	6 days ago
Villefranche-sur-Saône	Sign in	6 days ago
Ciudad Jardín	Glitches	7 days ago
Montréal	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TGM_dryo (@dryo88) reported 3 minutes ago

  @3denFPS WE LET IT FLOP? I'll explain, THEY,Ubisoft, never gave Mark Rubin(Studio director) an actual FPS focused engine, they gave him the same engine as "The Division" they burned an entire year trying to patch engine issues due to that fact

• 
  Seiba🗡️ (@Tsuki_Seiba) reported 4 minutes ago

  @Jeans_TV The AAA gaming industry isn't even close to collapsing tho, I've heard this narrative repeated for the past decade and never once has it come close to being true. The only company that is really in trouble is Ubisoft and that's moreso their own fault from being severely out of touch with consumers. But also investing money on projects that end up being cancelled instead of putting more money into existing live service titles(Rainbow Six Siege and For Honor).

• 
  Dis appointed man (@Tosup012) reported 6 minutes ago

  @JosephSpade3 @Redemption39145 @BladeOpotato To me Rockstar is one of the last companies that I think of when talking about ”screwing over gamers”. Where is all this hate for EA, Ubisoft, Bethesda? Releasing either gambling pay to win **** or soulless broken games.

• 
  Effin’ 5-7 🇵🇸 (@5Effin) reported 7 minutes ago

  @itzjustdubz I didn't like how canned the cars reaction to the crash looked. Think it was the way the camera reacted to the impact that felt fake. Almost Ubisoft-esque. Aside from that it was very GTA 4 which is my goat.

• 
  Ashley Kershaw (@Kershaw2492) reported 8 minutes ago

  @UbisoftSupport I am locked out of my Ubisoft account and cannot log because I no longer have access to my Two-Factor Authentication (2FA) authenticator app, nor do I have my backup recovery codes. I have tried to submit 2 tickets but can't login. #26571557 #26561382

• 
  doursen (@doursen) reported 8 minutes ago

  @Ubisoft fix your servers and give me my rr back please

• 
  Indignation (@Rufter91) reported 11 minutes ago

  @UbisoftSupport Hello, my ubisoft connect account has just been suspended because of, apparently, too many failed login attempts, even though I didnt attempt to login. Now I am unable to play a game that I own on steam. Any way you can help me please?

• 
  Koke (@kokesher3) reported 11 minutes ago

  @Grummz Ubisoft needs to be bought out or crash and burn, this needs to stop. Gamers deserve better.

• 
  America First 🇻🇦 🇺🇸 🇮🇱😺 (@magaman28) reported 16 minutes ago

  @Ubisoft @UbisoftSupport I assume your aware of the glitch linking premium accounts to ghost recon wildlands and breakpoint? I can't access definitive editions of either game on Xbox or pc.

• 
  🎮Beast Gamer Kuma (@BeastGamerKuma) reported 18 minutes ago

  @Stuffedlyons @mladenm So let's try to focus on what I feel is an issue, because again digital or physical is not really the problem since disc have not been the same for a while. Currently, Sony is pulling what Ubisoft did or stated a while ago, but really making it a reality. So why support them?

• 
  identitycrisis21 (@GtaIv24751162) reported 24 minutes ago

  @drjgamingyt No what they need is Ubisoft treatment they need to go down crash restart rebuild care more not just big projects with big money

• 
  Nick Vilims (@Nick_Vilims) reported 27 minutes ago

  @UbisoftSupport hello Ubisoft I am trying to reach out because my account got falsely ban. I was able to play last night and then the next day my account was ban. I have never once cheated on this game nor in any other game for that matter. My username is Timmy.3 please fix this!

• 
  LTLuh (@HiddenTenno) reported 27 minutes ago

  @Rainbow6Game Please fix the bugged achievements on ubisoft connect and steam

• 
  David Phipps 🇺🇸⚔️ beep/bop/boop (@dragbug1) reported 28 minutes ago

  @seanaintsmart @jan_volad You seem to fail to understand the real issue. The issue is about ownership. Digital is fine, I like it better too, but per Ubisoft, and Sony, I do not own it. It's a digital license. I want ownership and I want to give it away or trade it or sell it. Get it yet?

• 
  Ser Brator (@SERBrator) reported 30 minutes ago

  @Khryn_Tzu That's one of the issues I tackle in the video. Since Resynced does not have a modern day segment (Desmond's story), I found that writers will struggle to reproduce the standards of that era of Assassin's Creed. Instead, it would be best to let the new staff learn and grow while remaking things they're familiar with (a lot of people who worked on AC 3, Black Flag, Unity and Rogue are still at Ubisoft). This will help them train under senior supervision to get ready to take on Altair and the Ezio trilogy.

• 
  YellowJacketKaraguchi🔜CEO (@MateoKaraguchi) reported 32 minutes ago

  It’s happened with Microsoft, Sony, Ubisoft, Riot. The problem is that dev cycles are taking longer for playtime/feature bloat & only want you to ONLY play their game. To quote a fav creator: “I want shorter games with worse graphics, with employees paid more to work less.”

• 
  DyzziR6 (@DyzziR6) reported 32 minutes ago

  @Ubisoft STOP KILLING SIEGE YOU STUPID DEVS, FIX CHEATING, KEEP THE NEW OPERATORS STRONG, FIX MATCHMAKING, ITS SOOOO BOOOORINGgigi--=a-=0-0=ig0ua--ua90t0-atwaw

• 
  Gando 🐂🀄️ (@Gandometa_x) reported 34 minutes ago

  @ElienMosk I got a little experience in video game industry so I'm surprised how fast you are to create different things and video like that, but that was already happening to me when I was looking at artist in Ubisoft Open Space so I guess that's just a skill issue from me or a lack of learning x)

• 
  Shiny🦋 (@Shiiny77) reported 38 minutes ago

  Ubisoft just announce their new game. Rainbow Six Tactics, coming in 2027 But here's the problem that i have with it, and i don't wanna sound like an ******* to the devs cause i know they put a minimum of effort on this. Ubisoft looks like that they are genuinely lost with how to exploit the R6 IP, they are just pouring money making random things hoping that the players will like it 'because its Rainbow Universe". All we want as gamers is the improved engine for Siege not some random mobile like game. I can tell you this will die in a year or even less.

• 
  Patrick PJ Realmuto $BUBBLE 🫧🫧🫧🫧🫧 (@JammedDoor) reported 40 minutes ago

  Fix the smurf accounts. Fix the xim cheaters. Instead you ban people for using vulgar language . Imagine a mature rated game like Grand theft Auto doing the same things they do in this game. Ubisoft will be sued for stupid **** antics @Rainbow6Game

• 
  Kyle Wilson (@KyleDWilson1) reported 42 minutes ago

  @kiwitalkz "It would have a devastating impact on the entire industry because investor confidence would completely evaporate. That means investors wouldn't just invest in AAA or AA but indies as well!!!!" Good. Gaming needs to sit down and have a long, hard think. We have companies spending hundreds of millions of dollars on games with the lamest designs and most bog standard gameplay imaginable. Nobody thought during the development of Concord, hey, who are we spending all this money to please? We have Ubisoft making their long awaited Assassin's Creed game in Japan without a Japanese guy as the lead, and oh yeah, it's still a tedious slog to get through. We have live service after live service failure in AAA, not counting the open world messes full of bugs and unfinished bullcrap, and indies are just quirk chungus Undertale knockoff factories made by depressed pronoun people. The rare game that comes out that is actually worth it is often a total shock nobody saw coming. What ******** does that say about an industry that wants to charge me $100 for an empty ******* box? Gaming needs a time out to figure out how it got so completely off base.

• 
  val (@exceedorbit) reported 43 minutes ago

  @SpekterAlt @ArifxD_v2 @InveighYT AC4 doesn't have any translation issues that I know about, unlike Ubisoft with ACfA. SEGA was kind of the goat because they were the ONLY publisher to translate the game manual. ACfA and 5thgen do not have manuals and FromSoft expected you to have read them before you play lol

• 
  OCD Gamer (@OCDGamerNZ) reported 43 minutes ago

  Hey @Ubisoft. See.. you have this game called Wildlands... I went to play it with friends today and the update broke co op entirely... It really put a damper on my stream 👍 Can you fix it. A friend paid full price just to join and now you've kind of put out that spark and it's a shame. Thanks #starshiptroopers Extermination for being an indie game that actually works online. Fix #wildlands #ghostrecon

• 
  Gladmius (@DaBabySnatcher) reported 44 minutes ago

  @Ubisoft why ******** do you need to put captcha in account recovery? This **** is ******* broken.

• 
  Sören 🇩🇪🐻🧦🐐 (@Soerenm34) reported 45 minutes ago

  @FACEIT_Darwin i made a new steam account because i lost my ubisoft and rockstar launcher login + mail. is it fine to use a new steam account for everything and only use the old steam account to keep playing faceit? i will not play faceit on the new steam or another Faceit acc

• 
  Brandon Foster (@Foster12335) reported 45 minutes ago

  @UbisoftSupport I wish for a uk number to contact Ubisoft customer service via phone and speak to higher management. I have been having a tennis match with online customer support and they keep closing my case and keep repeating the same answers when it’s Ubisoft systems failing

• 
  Pouët (@Pouet2) reported 48 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! I sold my PS5 Pro, GTA 6, bye 2 years... Sony's sales are already plummeting because of their decisions DMA; it's a total abandonment. I have a PC with an RTX 4060 and Steam, humble bundle and gog, problem solved!

• 
  Luís Carlos Zardo (@ImpactSuit) reported 51 minutes ago

  @NIKKE_en Did you fix the woke crap in the persona colab? are you still hiring the woke DEI thing from Ubisoft/Sony? Why do you HATE the very audience that gave you billions of dollars? Why all of sudden Shift Up just became just like any other woke studio?

• 
  Bimbim (@Ebemmmmmm) reported 53 minutes ago

  @UbisoftSupport I have already tried different networks, disabled VPN/proxy, cleared Ubisoft Connect cache, and the issue persists.

• 
  Eleven (@alle1even) reported 56 minutes ago

  @DenLoginoff I've used it a few times to fix PC issues, specifically my pc kept waking up from sleep. It also fixed an Ubisoft launcher problem where every time my PC went to sleep or I closed the launcher I would have to log in again. A few other things too but mostly coding lol