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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 64% Sign in (64%)
  • 17% Online Play (17%)
  • 9% Glitches (9%)
  • 5% Matchmaking (5%)
  • 4% Game Crash (4%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Cehegín Online Play 3 days ago
Weimar Sign in 3 days ago
Pessac Online Play 3 days ago
Escalquens Glitches 3 days ago
Angerville Online Play 3 days ago
Colombes Matchmaking 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • EndymionYT
    Endymion (@EndymionYT) reported

    PLATINUM TROPHY 213 ASSASSIN’S CREED BLACK FLAG RESYNCED A pretty good remake but I have problems with it too. While the majority of what I enjoyed in the original is kept in tact, personally what was added was inferior to the base version imo The new officers were okay, but I found this remake lacking in meaningful additions. Weapons are still very limited, there’s no muskets to shoot now & the game desperately needed more variety in the combat/build crafting area. The amulet system or whatever they call it where your little trinkets give you buffs is a step in the right direction without going full blown RPG, but I would’ve loved to see more variety in weapons & what Edward could use. Build him as more of a swordsman or gunner for example would’ve been cool. They’re on the right track at least. Only trophy that was annoying is the one where you need to fill every piece of the mansion with art. Cause you have to rely on RNG to get it. Although all in all, a rare win for Ubisoft, even if again I have problems with quite a bit of the game still. Some facial models look bad still, game needed more variety & as a remake imo they could’ve gone further But if you compare this to Shadows, I mean this game is way better obviously. I hope they remake Rogue, cause that game deserves more love. Anyways moving on, hopefully Ubisoft learns from this & maybe do a Black Flag 2 some day. The audience clearly wants it & Edward is still one of the best protagonists in AC history

  • rensela
    rensela (@rensela) reported

    @teuxaa @Cloud9 @Ubisoft buddy, stats dont mean ****, hes using AI aimbot and wall banging me. we also have a random on are team and we dont ddos sooooo add it up

  • LoganTa85015025
    MisterSirLogan (@LoganTa85015025) reported

    I’m really liking assassins creed black flag Resynced in all, but why does the game keep crashing?? I’ve experienced it a few times now. @assassinscreed @Ubisoft can we get a fix for it please 🙏🏻

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    They removed Edward’s hood toggle during leap-of-faith animations. Not a feature people invented in their heads. Not a balance issue. Just one of the little bits of character players liked being trimmed out in a patch Ubisoft didn’t even bother to call out. That’s the part remakes keep missing. Fans don’t only want the game back. They want the version that felt like somebody still cared about the details. Strip those out and you’re not preserving Black Flag. You’re sanding off the reason people kept it around.

  • Riskit4TB
    𝐑𝗶𝒔𝙠𝗶𝐭 🇦🇺 (@Riskit4TB) reported

    @SinByGames @Ubisoft @assassinscreed They fixed it pretty quick. But with the size of UBI they should be able to fix almost anything

  • RasenTsuSenpai
    Rasen (@RasenTsuSenpai) reported

    @TheGameVerse "We identified a problem where people had fun, so we patched it" Ubisoft in a nutshell eh ?

  • Kornholyo182
    batman (@Kornholyo182) reported

    @GameRant If you payed full price to play again. Joke is on you. 1st ever remake oh wow Ubisoft it works at launch. What about reputation. Broken for three months. Oh no did cyber punk or mcc take the throne.

  • ApplejuiceYT846
    Eric Wood (@ApplejuiceYT846) reported

    @Ubisoft fix solid snakes ability that shot should not be countered by alibi that’s so ******* bullshit

  • Abhiraj_Singh17
    Abhiraj Singh (@Abhiraj_Singh17) reported

    @KindredBlade @TheAnnaji I think the first time they just worded it wrong. If they would've said it was a remaster then there would not be any problem. But the fact that they called it a remake and people already have a great precedent set by Resident Evil remakes just worked against Ubi in every way. I really want some insiders to tell about the quality of the recently cancelled version of the game. Was it bad enough to just outright cancel it? We still don't know what was the quality of the remake was. Also considering the recent changes at Ubisoft, I think they are more careful with the quality of their games now than they were before, and also they could be prioritising popular and profitable IPs. Which sadly, to Ubi PoP is not as profitable as their other IPs and they have very good examples with The Lost Crown and Rogue PoP not selling as well as they hoped.

  • Froxxy4
    Fr0xXy (@Froxxy4) reported

    Rn Ranked experience 95% have Makro DDOS is back 7/10 Games against Cheater **** Ubisoft

  • ProviD_
    Provideniya (@ProviD_) reported

    @TheTrueSealYT IF (and that's a gigantic "if") Ubisoft had anything else than money on their minds, they'd do an actual remake - just update the graphics and fix the bugs that were left behind. A faithful AC1 v2.0 OFC this isn't the case and were getting some slop upgrade with gun mechanics.

  • YtfhR6
    ‎ Ytfh (@YtfhR6) reported

    @Nindsza @Ubisoft New glitch on console atleast when u que with players out of your region, even if not host the lobby will be bugged.

  • miriam_choomie
    Miriam (Miri) 🧘🏼‍♀️ (@miriam_choomie) reported

    My 2 cents on this topic: Yeah people are right AC doesn´t need a remake it needs an entire reimagining except the Story and Characters. Before anyone says "but this is from todays perspective" no its not. It was always a Issue that this game was basically you doing the same mission over and over again just to get to the next cutscene or city. And yeah Ubisoft always had a issue with repetitive gameplay but here its just so noticeable. You can have your nostalgia and what not. Original game yada yada. But AC 1 is mechanically absolutely horrible and mostly lives from Nostalgia. I think there is no denying that.

  • MichaelCuzzort
    MikeyDfromTN (@MichaelCuzzort) reported

    @Ubisoft why is your PC launcher still garbage? I canceled my membership because of crashing issues and compatibility issues. I came back for Black flag. And literally every 5-6 mins the game CRASHES! You all have to much money to be this ******

  • verdolaga_8916
    Juan Jose 🇳🇬 (@verdolaga_8916) reported

    @Ubisoft Fix the servers! when i play R6 on pc the game leave me of the match, its so frustrating!

  • spiritmousee
    spiritmouse (@spiritmousee) reported

    @Gazz_54 Yup,and all the shills and bots are begging for people to stop. Acting like it's not working,every day,means it's working ;) Im not here just to keep physical games alive,I'm here to no longer support a company who hates me and doesn't appreciate the decades of me supporting them. Ubisoft can rot,Sony can rot, journos can rot, SBI can rot. I don't care. There will always be someone better to take their place.

  • NewsProspector
    Prospector (@NewsProspector) reported

    @Omegawyrm76 Too many services, too many points of failure. Questions that people will be asking if they buy the PS6 and they cannot play their games. 👇 Is it my internet that's down that is preventing me from playing my digital games? Is it PSN that is down that is preventing me from playing my digital games? Is it the online service that I have to log into to play a specific game (Ubisoft connect, etc.) that is down that is preventing me from playing my digital game? Is it an online service that the console platform relies on for authentication that is down that is preventing me from playing my digital games? The all digital future is not the answer for consumers.

  • Dragonhide3533
    Dragonhide (@Dragonhide3533) reported

    @knightware98 The funny thing is this game was cheaper than the last of us remake. Ubisoft just made sure the game needed a interent connection and the cash shop because all their single player games have to be a live service nowadays.

  • Omanthegreats
    🌾 (@Omanthegreats) reported

    @UbisoftSupport Hello Ubisoft Support, I am experiencing a critical issue where my Ubisoft account has been hacked and the primary email was changed to a Hotmail address without my authorization. I cannot log in anymore.

  • TheAnnaji
    GP游戏脉动 🎮 (@TheAnnaji) reported

    If Ubisoft insists on remaking their back catalog, here are 3 games that would flop so hard they’d go down in gaming history: 🔔Prince of Persia: Warrior Within Toning down the 2000s metal/edge ruins it for fans; keeping it cringes out modern players 🔔Splinter Cell: Pandora Tomorrow Live-service design would completely ruin Spies vs. Mercs 🔔Assassin's Creed 1: The gameplay loop is way too repetitive for modern AAA expectations That awful haircut 😖

  • challah_bread_
    Challah Bread (@challah_bread_) reported

    @Dexerto And like Rockstar. Ubisoft insists on their own bad launcher. The companies that do this like EA as well are the ones that push for more expensive and only digital and are all hated and will not survive the 2nd crash.

  • Mortheous
    Mortheous♿️ (@Mortheous) reported

    @Possumeforging @Ubisoft The issue is that I have is that the numbers they are using to justify it are massive skewed and not in the least actually HONEST about the topic. It's not "85%" digital to 15% physical. It's one of the topics we'll be talking about on tonight's #BitsandBones.

  • MakanAnsariCG
    Makan Ansari (@MakanAnsariCG) reported

    And then Ubisoft stole the whole thing from Prince of Persia for Assassin's Creed and made a broken money printing machine and I don't know why they just don't stop making it.

  • reruzensky
    Reruzensky 🔫 (@reruzensky) reported

    @QNDZYcom the free to play wasnt the problem, the problem was ubisoft being a ****

  • Darkneskid
    Darknes (@Darkneskid) reported

    Hello ubisoft support, can i please ask for your help? I wanted to link a different play station account to my ubisoft account, but i can't do it, i tried to send a request in your page, but it says error every time i try to send it, where else can i contact you? @UbisoftSupport

  • Silva_costa_07
    . (@Silva_costa_07) reported

    @TheKingsMan95 @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

  • bunchofnumbersD
    Der Ältestenrat (@bunchofnumbersD) reported

    @BadWolf90_ They complaining about the repetetive ubisoft formula. If a game does that good, no Problem but rebirt has one of the borings sidequest ive ever had to do

  • Gearfist0
    Gacha Slave #44744483 (@Gearfist0) reported

    @fxmnryn Their response is, "I'm trying to fix the lack of your money in my wallet." This is the type of bs that gets Ubisoft and EA voted as worst company of the year in video games.

  • keworrk
    keworrk (@keworrk) reported

    @MallowTheQueen True but ubisoft always prefer to give up fast on something with potential to go back doing remakes after remakes. XDefiant was the fps game we all wanted, jus needed some time to fix everything. If only we could do something to have XDefiant back

  • Karai_Dan
    Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported

    @carygolomb The Ubisoft launcher is genuinely broken for some games and has been for years. Try Trials Rising if you have it. Won’t launch anymore. Hundreds of posts on Steam about this, they suggest the same bullshit every time with no fix in sight.