Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (59%)
• Online Play (23%)
• Glitches (13%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Hortolândia	Online Play	1 day ago
Fairfield	Online Play	3 days ago
Milan	Online Play	3 days ago
Teresina	Sign in	3 days ago
Mejorada del Campo	Sign in	3 days ago
Rennes	Glitches	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DonnieBoiTV (@DonnieBoiTV) reported 42 seconds ago

  @Ubisoft Why is it so hard for you retards to just make a game that works. So many ******* issues and work arounds just to get this game working and to join my friends.

• 
  Isaac bradbury (@Isaac24682) reported 4 minutes ago

  @Ubisoft For the love of everything holy please fix the bug that makes my xbox think it’s a pc I’M TIRED OF PLAYING AGAINST CHUDS😭

• 
  bishop (@puppyboybishop) reported 7 minutes ago

  @Alka_FPS so let’s break it down to “pull” an account you need some form of past or current login to the account or you need to have a rep at ubisoft pull them on average it’s about $300 per pull and rare to find a rep willing. you think that’s more likely than the name being bought??

• 
  Dr. Cheems Manhattan (@sv_drcheemz) reported 9 minutes ago

  @RKRigney I never had my account hacked, but I had lost my phone multiple times with steamguard activated. I send them a ticket with the issue, they ask for some questions to confirm it is me and done. Big contrast to my EA and Ubisoft acounts that are still stolen 15 years ago.

• 
  Pe-Koe Arts (@PeKoe_Arts) reported 13 minutes ago

  @Ubisoft Please fix Ghost Recon Wildlands (pc) infinite loading screen

• 
  The Hidden One (@TheHiddenOneAC) reported 14 minutes ago

  This clip perfectly encapsulates the issues plaguing modern Ubisoft writing. When the literal writer is oblivious to how much worse the new writing is compared to the old, it shows a complete lack of quality control. Nobody internally has the authority or the standards to stand up and say something isn't good enough.

• 
  AG (@MankiniEnjoyer) reported 15 minutes ago

  @SynthPotato I don’t understand the hate brigade. SM2 was their only miss in 10yrs, and folks on here act like they’re Ubisoft. People forget this is their 3rd game this generation, despite Sony’s live-service meddling. Nothing but respect for that

• 
  🇬🇷🏛️η απόγονος του προστάτη🏹🏺 (@alexxozydu) reported 16 minutes ago

  @pqapka i dont know i havent really played any ubisoft games yet so i cant really tell you. but my friends who have played it have told me that the gameplay and plot writing have become more sloppy recently, so it’s more of a writer’s issue

• 
  Jonathan.G (@Jonathan2134) reported 17 minutes ago

  I know why people make fuss about game licensing and ownership. This sounds like a broken record Ubisoft release the Crew and The Crew costed money than Ubisoft Removed the Crew from digital stores including your account. Ubisoft say well you never owned the Crew.

• 
  Dark Protagonist 🎮 (@ShanTofique) reported 23 minutes ago

  @GhostRecon Wildlands crashes on lanuching from Ubisoft store after recent update Fix that plz

• 
  renatones (@_renatones) reported 24 minutes ago

  @GhostRecon Can't even login to ubisoft connect right now... geez

• 
  Sir Dwulfgr (@Sirnoobwulfgr) reported 26 minutes ago

  The problem with remaking the older Assassin's creed games is that most of what is there cannot be reused and as we saw with black flag resynced, most of the new stuff ubisoft adds is ***.

• 
  Tomáš Pecha (@Tomas_Pecha) reported 31 minutes ago

  @CryptonautB @RinoTheBouncer That's true! It's like every Ubisoft game ever. It's Stop killing games initiative to fix that - but I'm not gonna preach, I believe you know all about that. Tldr - you have a terrifying point there.

• 
  ezdev (@ezjpzy) reported 31 minutes ago

  @GameStalgiaX Ubisoft account login

• 
  MorrisonSean (@Morrison251) reported 31 minutes ago

  @GhostRecon Fix breakpoint it crashes literally after setting up the lobby when trying to start the game on pc steam or Ubisoft connect.

• 
  Nerissa Voidfin (@NerissaVoidfin) reported 35 minutes ago

  @maximumfoxeh @GhostRecon @Ubisoft honestly its a smaller issue then people on newer PC's not being able to play it without some BIOS work arounds or some sketchy work arounds tbh

• 
  Just An Animal (@JustAnAnimal47) reported 35 minutes ago

  @UbisoftSupport @ubimassive @Ubisoft Broken Rain = Broken GARBAGE

• 
  VEVOZERO7 (@VEVOZERO7) reported 36 minutes ago

  So I played the new Division game, The Division Resurgence. I liked it with some issues but I dealt with it, except I can't deal with one: UBISOFT, WHY ******** IS SUPPRESSION NOT A THING? FIX THE GOD DAMN ISSUE. MAKE LMG'S ACTUALLY USEFUL.

• 
  Primm_Slim (@Primm_Slim6969) reported 36 minutes ago

  @SpIinterCaI I'm there's always usually some sort of sale or discount anyway, wouldn't say that's an issue and again these prices are still on Ubisoft, they set them, that's not Sony's fault. It's the exact same situation when buying a game on steam

• 
  Games Contents (@GamesContents) reported 38 minutes ago

  The Division 2 - Official Broken Rain incursion trailer Check out the Broken Rain Incursion Trailer for The Division 2, the third-person action shooter developed by Ubisoft. Players can take on a new Incursion called Broken Rain, which tasks Agents with reclaiming a facility before certain doom from an incoming hurricane. Take on new bosses and earn rewards in the Broken Rain Incursion for The Division 2, launching on August 11 for PlayStation 4 (PS4), Xbox One, and PC (Steam)

• 
  Miguel Dagnino (@mdagnino22) reported 42 minutes ago

  @TheDivisionGame Hi, I've had a problem for a long time, and it's been happening again lately. Ubisoft Support hasn't been able to provide a solution so far. Please, I need help, since I've put a lot of hours into the game. case: 26473524

• 
  𝐉𝐀𝐋𝐈𝟐𝟎𝟎𝟔® (@jali_06) reported 43 minutes ago

  @hergeleyim @TheDivMobile @UbisoftSupport Try unlinking both Ubisoft and Twitch accounts, then relink them and log out of both. Then log back in; this might resolve the issue.

• 
  cas (@cas_iwnl) reported 43 minutes ago

  @Ubisoft Please fix rollback bug

• 
  GAME REVIEW GUY 💿 (@GameReviewGuy) reported 45 minutes ago

  @MADkurious @rockstationonx I think the problem is this is just the start. Can you imagine Ubisoft saying you have to get Apple TV to see Assassin's Creed Hexe trailer first. Or Call of Duty partners with Hulu for theirs. It's just an extra hurdle for people to have to pay in order to essentially witness a commercial first.

• 
  🐦‍⬛Haki! (@hanahakis_) reported 45 minutes ago

  @WirenthReylarVT i don’t know my ubisoft login:(

• 
  DisabledBrandon (@DisabledBrandon) reported 46 minutes ago

  @UbisoftSupport Can’t link my phone number to my account. So I cannot play ranked then when I went onto Ubisoft support to send a message on what the issue I am having is. It just wouldn’t let me send the message. Absolute joke. SEND A VERIFICATION CODE TO MY NUMBER

• 
  Mad Max (@Hotaro1999) reported 51 minutes ago

  @GhostRecon I’m willing to bet good money that if you took away having to have Ubisoft connect for the game to run it would fix the issue, and a lot of other issues. Tell me I’m wrong

• 
  FinalBoss.io (@FinalBoss_io) reported 55 minutes ago

  You bought The Crew. Ubisoft kept the kill switch. That’s the whole live-service trust problem in two lines. Publishers spent years training players to accept "ownership" that expires the moment servers stop making business sense. Then they act surprised when people stop believing the next promise. Stop Killing Games matters because preservation isn’t just nostalgia. It’s a line in the sand on whether selling a game means anything after the quarter closes. If a company can take your purchase, flip the OFF switch, and call that normal, you do not own a game. You own temporary access with better box art. "Just trust live service" aged exactly how everyone with a memory said it would.

• 
  Neil Cloonan (@NWCloonan) reported 58 minutes ago

  @VyniGives @Leon_1588 Nobody complained when that happened because it only became an issue 3 years ago, after Ubisoft shut down The Crew and deactivated everyone's licenses. This is where people began realizing it was a problem. It was not foreseen in the past.

• 
  Ænomaly (@InitiateAnomaly) reported 58 minutes ago

  @UbisoftSupport It appears that Ubisoft represents an organization known as GRM. This could be quite damaging to your company based off behavior & harassment involving members of their leadership. This involves a friend of mine, and the same individual told me that I have “daddy” issues because my father killed himself.