Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (17%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (4%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Cehegín	Online Play	1 day ago
Weimar	Sign in	2 days ago
Pessac	Online Play	2 days ago
Escalquens	Glitches	2 days ago
Angerville	Online Play	2 days ago
Colombes	Matchmaking	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sylv (@SylvanAmory) reported 28 seconds ago

  As much as I'm enjoying Black Flag Resynced, they really gotta fix the performance issues in large city spaces like Havana. As far as specs go, I should have ZERO problem running the game on the settings I have. Ubisoft please🥲

• 
  Whinetaster (@VictoryParaDice) reported 3 minutes ago

  @ToweyAnthony @ClownWorld Its the same issue that Assassin's Creed: Shadow displayed. Staff claiming they'd depict history (Ubisoft bragging they consulted history "experts" for it even), but if any of that was true, the descendants of the ruling classes in Greece and Japan would look much more African.

• 
  Fargo R (@cR4CKc) reported 5 minutes ago

  Turn off Dolby Vision in the Xbox settings if you have an issue where Assassin's Creed Black Flag resynced's graphics turn green and pink. @Ubisoft @assassinscreed

• 
  Thinker (@OscarTheAccuser) reported 7 minutes ago

  @Battlefield Fix yo game Ubisoft

• 
  rensela (@rensela) reported 7 minutes ago

  @teuxaa @Cloud9 @Ubisoft buddy, stats dont mean ****, hes using AI aimbot and wall banging me. we also have a random on are team and we dont ddos sooooo add it up

• 
  Paresseux Reaper (@reece_reaper) reported 13 minutes ago

  @Swurv__ This is the type of comment that is told to companies like Nintendo, ea, Ubisoft, and 2k, “just ignore the flaws and problems and put out the same game every year don’t worry about the *under appreciated* gamers who don’t want a copy and paste! Just ignore them and keep doing it”

• 
  Radivm. (@Radivm_) reported 14 minutes ago

  @UbisoftSupport Why is it every time you fix one bug, you create a new one. Ubisoft won’t even open anymore. Brainless developers

• 
  TheGreenHoodLegend (@CannaMuffinMan) reported 14 minutes ago

  @mrscary36 @ExplodinBeef @rodimus_j I see you are a lazy piece of **** that doesn't do his own research and needs someone to hold your hand so here you go: Here are well-documented cases (mostly console physical releases): The Crew (Ubisoft, 2014 – PS4, Xbox One, PC)Always-online open-world racing game. Servers shut down in March/April 2024. Even physical discs became completely unplayable—no single-player, no offline mode left. Ubisoft delisted it earlier and revoked access. This is one of the most-cited modern examples and a major catalyst for preservation advocacy. Physical copies turned into expensive coasters overnight. (Note: The Crew 2 later received a hybrid/offline mode update in response to backlash.) Babylon’s Fall (Square Enix/PlatinumGames, 2022 – PS4/PS5, PC)Always-online action RPG. Servers shut down in February 2023 (less than a year after release). Physical discs (which existed and were sold at retail) became 100% unplayable. No offline mode. GameStop and others were left with unsellable stock that was given away or destroyed. Overwatch 1 (Blizzard, physical editions on PS4/Xbox One)When Overwatch 2 launched as a free-to-play live service, Overwatch 1 servers shut down. Physical discs no longer function as the original game. (You get access to OW2 instead via the disc in some cases, but the original experience is gone.) MAG (Zipper Interactive/Sony, PS3)Massive multiplayer-only shooter. Official servers shut down years ago. The disc boots to a menu but is unplayable without servers (some fan private servers exist for dedicated users, but official play is dead). Warhawk / Starhawk (PS3)Online multiplayer-focused. Official servers long gone (fan efforts keep some playable). Pure physical ownership doesn’t restore the full experience.

• 
  ImmortalGamer (@ImmortalGamer89) reported 15 minutes ago

  @Riskit4TB @Ubisoft @assassinscreed I have had any issue with it on my pc

• 
  2SK (@AIKO_2SK) reported 16 minutes ago

  I had no problem with GTA VI Being an $100, Ubisoft goes over the $100 limit, and these copy and paste Sports games

• 
  Antimédicos 👽 (@pumpkin_link) reported 19 minutes ago

  @MichaelGTG2 @MetroidFREAK21 I get your point but the AC syndicate thing is 100% Sony's fault, it was a gpu glitch on ps5 back compat mode that in my opinion should be fixed by sony as an accuracy issue, but ubisoft stepped in and made a game specific patch for that

• 
  Brady 💿 (@AchsuallyBeej) reported 19 minutes ago

  @Pirat_Nation Yves Guillemot proving that he's the issue with Ubisoft and has to go. Sick of people ramping up an issue that was never actually an issue and was actually still going quite well.

• 
  Mizibert (@Mizibert) reported 20 minutes ago

  @Pirat_Nation did he not die on a plane crash or eas that another ubisoft corpo?

• 
  El_Jefefe (@McFraggie) reported 21 minutes ago

  @LegacyEleven "Skill issue" as if this isn't the easiest Ubisoft rpg game of all time 🤡🤡🤡

• 
  Eric Wood (@ApplejuiceYT846) reported 23 minutes ago

  @Ubisoft fix solid snakes ability that shot should not be countered by alibi that’s so ******* bullshit

• 
  Trädet (@tr0llb3rt) reported 24 minutes ago

  @Ubisoft Time to fix insider trading at your company

• 
  Blessed with the 'tism (@blessedtism) reported 25 minutes ago

  @nise_yoshimi I beat the series by having the 3rd game crash on me maybe a third of the way in. When I reloaded, I realized I'd have to replay the last <x> minutes and I didn't want to. Then I realized I wasn't having fun. Haven't touched another Ubisoft game since.

• 
  Adriano (@Adriano62110991) reported 25 minutes ago

  @ForHonorGame @Ubisoft Ubisoft store. The DLC appears in my Steam library, and I can launch the game normally through Steam. However, once I'm in-game, Arakure is still locked as if I don't own the DLC. Could you please look into this or let me know if there's anything I can do to fix it? Thank you!

• 
  Renee 白蕾倪🪭🦊 (@ReneeBai_VT) reported 27 minutes ago

  @GoldeyTheFox Second time playing the game and I’ve already broken the game 3 times 💀 at this point feels like I’m stress testing Ubisoft servers lmaooo

• 
  Darknes (@Darkneskid) reported 27 minutes ago

  Hello ubisoft support, can i please ask for your help? I wanted to link a different play station account to my ubisoft account, but i can't do it, i tried to send a request in your page, but it says error every time i try to send it, where else can i contact you? @UbisoftSupport

• 
  The Xbox Love (@TheXboxLove) reported 29 minutes ago

  @TheRealZephryss Positives: combat and sailing still hold up insanely well, world feels alive. Negatives: still no day one on GAME PASS for these AC remasters, Ubisoft needs to fix that before anything else.

• 
  TopKet (@topdoog11) reported 36 minutes ago

  @VeltisLeEvil @Yg39017755 Yeah the single player games with drm like most Ubisoft games you can’t play offline This for all platforms not exclusive ps problem. Even disc versions of Ubisoft games are basically not on disc and just downloads

• 
  spiritmouse (@spiritmousee) reported 39 minutes ago

  @Gazz_54 Yup,and all the shills and bots are begging for people to stop. Acting like it's not working,every day,means it's working ;) Im not here just to keep physical games alive,I'm here to no longer support a company who hates me and doesn't appreciate the decades of me supporting them. Ubisoft can rot,Sony can rot, journos can rot, SBI can rot. I don't care. There will always be someone better to take their place.

• 
  C j (@CJ5Kr6) reported 42 minutes ago

  @_goongala Yeah true, Ubisoft doesn’t like to fix things loll

• 
  Makan Ansari (@MakanAnsariCG) reported 42 minutes ago

  And then Ubisoft stole the whole thing from Prince of Persia for Assassin's Creed and made a broken money printing machine and I don't know why they just don't stop making it.

• 
  WolfgangMishima (@WolfgangMishima) reported 45 minutes ago

  @LegendaryYOBY When you put every major first party game into a subscription service on day one, I think it does devalue those games. Xbox is now giving us enough data to have that conversation. It’s great for consumers, but whether it’s good for business is another question. Ubisoft has its own problems. PlayStation doesn’t launch its biggest first party games into PS Plus on day one. Rockstar isn’t putting GTA VI into GTA+ on day one. EA Play Pro offers day one releases, but that’s PC only. Console EA Play is mainly trials, discounts, and older titles. Game Pass has been the biggest test of the day one subscription model. It’ll be interesting to see whether Microsoft sticks with it long term or changes course based on the financial results.

• 
  Der Ältestenrat (@bunchofnumbersD) reported 46 minutes ago

  @BadWolf90_ They complaining about the repetetive ubisoft formula. If a game does that good, no Problem but rebirt has one of the borings sidequest ive ever had to do

• 
  iampowlly (@iampowlly) reported 48 minutes ago

  There was an update! So what did it update? Not the laggy game, not the sound sinking, not the textures loading? so what then? I do not know. What I do know is I refuse to play this game until it has been fixed buy Ubisoft or Nvidia! So lets see how long it takes a AAA studio to fix there game!

• 
  MisterSirLogan (@LoganTa85015025) reported 49 minutes ago

  I’m really liking assassins creed black flag Resynced in all, but why does the game keep crashing?? I’ve experienced it a few times now. @assassinscreed @Ubisoft can we get a fix for it please 🙏🏻

• 
  Glitch (@GlitchTwitched2) reported 58 minutes ago

  @v1bezz0 Retold coming out Ubisoft starting to care about him more And crash is still dead Checkmate