Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Chennai	Sign in	1 day ago
Craponne	Matchmaking	2 days ago
Berlin	Sign in	6 days ago
Brussels	Glitches	12 days ago
Grenoble	Online Play	13 days ago
Orléans	Online Play	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  T’Challa Sawada 🇵🇦 Saw Twice Live!!! (@thorshammer1205) reported 13 seconds ago

  @TechnicallyTee @Trevornoah The problem is my man is that we had the freedom of choice. Whether or not we wanted digital or a disc version. Now it’s forcing everyone to be digital. Not to mention like Trevor said we are renting a license to said game. Ubisoft with the crew is an example.

• 
  entwinedspace7 (@entwinedsp71971) reported 1 minute ago

  @Vara_Dark Not surprised, what did they expect telling their customers not to buy their games. They acted as if they had some infinite money glitch unlocked. Funny thing is Expedition 33 could've been a ubisoft game.

• 
  Backseat Nukist (@BackseatNukist) reported 2 minutes ago

  Ubisoft already did it without any issue with The Crew. First they shut down the servers, then they removed it from libraries. “You no longer have access to this game”. Totally legal. From Grok just now: When you "buy" a video game (digital or physical), you are not buying ownership of the game. You are purchasing a limited license to use the software under the terms of the End User License Agreement (EULA) and the platform's terms of service. Key facts: "Licensed, not sold" — This exact phrasing appears in most major EULAs (Steam, PlayStation, Ubisoft, etc.). The publisher/developer keeps full copyright and IP ownership. You get a non-exclusive, usually non-transferable license for personal, non-commercial use. Licenses are revocable — EULAs routinely include termination clauses. The license can end if you breach the terms, if your account is suspended/banned, or if the company discontinues support for the game or platform. It is not an unconditional, irrevocable ownership right protected purely by copyright law in the way the post claims. No expiration ≠ guaranteed forever access — A perpetual license (common for one-time purchases) means no built-in end date, but access still depends on the company's servers, authentication, updates, or account system continuing to work. If those go away, your "owned license" becomes useless.

• 
  Kai (@kai_xbt) reported 2 minutes ago

  Asmongold explains why the biggest game studios became too big to succeed "These big studios, Blizzard, Ubisoft, EA, Activision, they didn't become too big to fail. They became too big to succeed. They're so big they can't move, pivot, or be agile enough to respond to what players actually want." "Think about it, if Diablo had 600, 700 people working on it, how long does it take to get a consensus on anything? Seven layers of administration, console compatibility, red tape. They make a decision and it takes five years to ship. In five years the entire gaming landscape is completely different." "It's like turning a ship. In a small Viking longboat you could've easily turned away from the iceberg, but the Titanic can't turn that fast. That's the world we're in, and it's why you're seeing these small, sharp games like Vampire Survivors and Helldivers win while hundred million dollar live service games launch and nobody plays them."

• 
  Insane Overlord (@insaneoverlord_) reported 5 minutes ago

  @lmkifiwin Honestly, then don't give Ubisoft more money. I've never played Ubisoft games because I refuse to support scumbags. Everyone's supporting the big problematic developers and acting shocked that they're the problems.

• 
  Prospector (@NewsProspector) reported 7 minutes ago

  @lmkifiwin "And the part that says everything: according to the campaign, Ubisoft got a seat at a closed-door meeting with the Commission before the decision. The 1.3 million people who signed did not." Anyone that buys any Ubisoft game going forward is part of the problem. They are simply the worst company in games development/publishing in regard to consumer rights. They need to go bankrupt.

• 
  Silliam Waliba 🇫🇷 (@AFCstrange) reported 8 minutes ago

  @user_33g @EUCouncil Ubisoft did what? The disc issue means you can only get PlayStation games on PlayStation giving them a monopoly. EU has beef with that 🤔. Unless they say you can get game codes in store? I don’t know

• 
  GameBoost (@GameBoostCom) reported 11 minutes ago

  New Far Cry and Ghost Recon games could be in serious trouble. - According to a report cited by TheGamer, both Ubisoft's next Ghost Recon game and Far Cry 7 are facing serious development issues. - Ubisoft's new Ghost Recon project has reportedly missed several internal milestones - Developers are said to be "bracing for impact" as management changes and restructuring efforts take place - Far Cry 7's development has allegedly been described as "abysmal" by Insider Gaming's Tom Henderson - Unrealistic deadlines and production difficulties are reportedly affecting both projects - The problems come during a period of broader turmoil at Ubisoft, which has been undergoing layoffs, studio closures, and company-wide restructuring - Despite the setbacks, neither game has been canceled, and development is continuing

• 
  Phaeton (@Phaet0nn) reported 12 minutes ago

  @Pirat_Nation Ubisoft thinking the story is the problem the game is not selling, is exactly why the game failed. They are that stupid.

• 
  Snakegil (@GilSnake) reported 13 minutes ago

  @TheDivisionGame @UbisoftSupport @UbisoftFR WTF are you doing guys ??? The game is not playable at all. Delta 03 kick us from your **** servers every 5mn. Kick everyone in team at the same time and losing progress and tokens in escalation. WHAAT ARE YOU ******* DOING ? FIX THAT BROS >___<

• 
  Supawiz6991 (@supawiz6991) reported 14 minutes ago

  @Garfieldisdoc at this point, I think the only direction for siege is to either make siege two or rebuild siege one from the ground up. The Current siege code base has foundational problems that I don’t think could be fixed. I don’t think either these two will happen because Ubisoft is broke.

• 
  Cajun (@Cajun_347) reported 19 minutes ago

  @ubisoft fix your ******* login ****. I cant make an account bc your stupid *** servers can’t handle simple processes

• 
  Auri Sariel (@AuriSariel) reported 20 minutes ago

  @Pirat_Nation the ending was never the main problem, ubisoft is so detached from reality.

• 
  Hedge (@LoiraSEMEN) reported 21 minutes ago

  FIX MY FPS @TOMCLANCY @ubisoft @Rainbow6Game

• 
  MakattackTDFAM (@TDFAMwithMak) reported 21 minutes ago

  @Grummz There is an easy fix, don't buy anything live service, and never buy anything Ubisoft puts out.

• 
  Eoin (@eoinyeo) reported 25 minutes ago

  @GarladorJones @WolfgangMishima Ubisoft making a car game that requires online, with no offline mode, and shutting its servers down, has absolutely nothing to do with Sony

• 
  ✟ 🌹 (@KayCiMakaveli) reported 27 minutes ago

  @Higgs_GG I think I saw a video that stated that the actor they modeled Desmond's/Ezios face around was having major problems with Ubisoft, so they ditched him and tried to make their own models

• 
  Shauk Gaming (@ShaukGaming) reported 28 minutes ago

  @PaulTassi Someone needs to find out ubisoft is the goat of long term live service support and simultaneously the reason stop killing games is a thing. Like ffs For Honor is still chugging along with a tiny player count.

• 
  Beeerzi (@Orkanos) reported 36 minutes ago

  @r4f4sk8 @TheDivisionGame Fair. Could you please check if you both have the Ubisoft Connect in-game overlay setting enabled (and then exit and re-log into Ubi Connect). That error seems to be similar to the overlay error.

• 
  MasterOfLazyness (@TheLegendaryMoL) reported 39 minutes ago

  @Pirat_Nation Oh yeah, the ending is the problem. Not everything before it. Ha. Delusional Ubisoft

• 
  Wandering (@Defl8ted) reported 42 minutes ago

  Dear @Ubisoft @TheDivisionGame FIX YOUR MF GAME All week since the update we've been getting booted offline with delta 3/5 codes, the damn missions freeze and we gotta restart them How is this game 8 years old and yiu still have these garbage bugs? Get your **** together man

• 
  PepThird💀 (@PepThird) reported 43 minutes ago

  @PaulTassi Hate ubisoft all you want but they always maintain their live service games (except xdefiant that game is very odd indeed)

• 
  keworrk (@keworrk) reported 47 minutes ago

  @episkbo @RinoTheBouncer The game was out for just couple months, it was supposed to be a game for the long run so ofc it needed some fix to make it really good but ubisoft didn't gave the little team behind the game what they needed. If the game was still there it would have been something big for sure

• 
  Meta (@zTxMeta) reported 51 minutes ago

  @mossy_max Unless they want to join Ubisoft in class action lawsuit any% speedrun, highly ******* doubt shits getting disabled game wide permanently. At absolute best if its a broken crucible thing, turned off in crucible only and so on.

• 
  Dead Hardware (@deadhardware) reported 51 minutes ago

  @devildog2984 @TheCartelDel @TheMattEffect_ Ubisoft needed it to do those numbers because they have 19,000 employees for some dumbass reason. They need every game to be the biggest hit ever because they won't fix their cost base.

• 
  TheDezembro (@TheDezembro) reported 53 minutes ago

  @RealLifeFakeWiz There was never a win factor for this. It's like saying "we lost" when we kept buying Ubisoft games after 2016 when they announced their single player live-service model for future main-line titles. We can look at how they're doing now - it's not a win. Of course it's not a win for us either but the point is that it's not a win. They'll all ******* implode soon while we keep eating what the independent market puts out + the few game studios that still give a damn. Though I do wish people would finally learn the ******* lesson: All the good will we ever gave these companies thinking "this is fine, they'll hopefully do better" is leeway that they don't deserve. Remember that when they come for our "Digital Licenses" too. Because you can bet they ******* will. They don't want you to have access to *anything* that they can't monetize.

• 
  Hank Scorpio (@Eldowzo1) reported 55 minutes ago

  @Glennithin @RenownedZ3r0 A problem in what regard? And do you believe the same of say and EA play or an Ubisoft + subscription?

• 
  SolidWyte731 (@Bwizzle5150) reported 56 minutes ago

  @UrBoyTroy95 @XBOXGamePass Except the part where PLAYSTATION PLUS is completely GODDAMN TRASH!!!! Even Ubisoft sub service is better and that’s AWFUL

• 
  Yun/o (@Wjndyy) reported 59 minutes ago

  Ubisoft Email Swap Service! This lets you bypass the usual ubisoft email change time. This will take short depending on Ubisoft response time and actions. What is needed: - Ubisoft username - Email (You must have email access) - New email address you want to use Price varies between 10-15€.

• 
  Warden-Commander (@KurouPS4) reported 59 minutes ago

  @Albert_Bello1 @Pirat_Nation @Ubisoft This is the logic that got publishers to dive into the live service market in the first place. As far back as 2007.