Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 12: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (18%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oelde
|
Sign in | 9 hours ago |
 Buxton
|
Game Crash | 2 days ago |
 New Delhi
|
Sign in | 3 days ago |
 Sydney
|
Sign in | 3 days ago |
|
Delhi
|
Matchmaking | 4 days ago |
|
Mittweida
|
Sign in | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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RxCookie (@DavidLeeScott16) reported@UbisoftSupport @Ubisoft why am I only getting like 13-16 elo but I’m losing over 20 everytime I lose and I’m hard stuck bronze 1- silver 5 because this matchmaking is horrible please fix this
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him (@RaederPletcher) reported@Rainbow6Game can this stupid organization please fix desync, i’m tired of dying because of desync and ur ****** *** servers. bum *** organization dog **** game ubisoft try not to make a **** game past 2013 challenge
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Laurent Maraigne (@LMaraigne) reported@MarioRGez_ @ilyamirox It's not a Linux problem. If Ubisoft doesn't make games for Linux, it's not because Linux is not capable of running games, it's because the mainstream OSes are more interesting from a business standpoint. It has nothing to do with the technical characteristics of Linux.
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Spencer K (@SpenkerC) reported@LifeisaGameMag @KahliefAdams And both were pretty solid lol For AA/AAA, I have been disappointed by MLB The Show 26 this year But most sports games are copy and paste glitch fests on launch Madden/2K/etc.. COD & Ubisoft have been bad quality for years imo. But what else???
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Cowien (@Cow1en) reported@Mattsuw I know its hard to be french or a dumbass, but clearly I am not attacking u? My problem is ubisoft putting t2 circuit points into a tournament only pretty much french teams have access too? Like wake up man, idc about yall well done for having a lucky bracket or whatever xd
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Jonathan.G (@Jonathan2134) reportedUbisoft self-serving "idiot" who causes massive problems for Video Game industry, etc. Erasing the Crew big example why Video Game companies, etc want your money and give no ownership.
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🏳️🌈 Lenny (@mvpslenny) reported@TitaniumRolo How can there be an Alpha Pack error EVREY SINGLE TIME I open one? Is the monkey throwing dice in the ubisoft server on holiday?
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Ramon Powell (@crnbread) reported@TheDivisionGame Kindly be advised me and some fellow agents, are unable to sign into our Ubisoft accounts.. I have created almost 6 tickets with support, issue unresolved. It started on Monday, still occurring now.
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Pedro (@AssassinoPedro) reported@terminallyOL The problem was that ubisoft filled the map with pointless collectibles made with low effort. I don't know about Crimson Desert but if most of it is quality side content that actually engages the player without feeling repetitive then it's better than ubisoft, if that's the case.
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Jakues (@JakuesTV) reported@Rainbow6Game @UbisoftSupport @Ubisoft SIEGE CUP IS ****** FIX IT!!
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MrBloodyAwful (@mrbloodyawful) reported@Ubisoft fix your bloody game for goodness sake man!
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✨It was Tifa✨ (@Wally443) reported@acursedhalo I didn’t mind games like Odyssey my only issue with them is they just never felt like AC games to me. It almost felt like Ubisoft wanted to make its own rpg series but didn’t trust that it would sell so they fused it with their biggest franchise.
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DanX (@X64611488X) reportedHi @UbisoftSupport @Ubisoft @UbisoftLatam, my case #25821051 has been 'In Progress' since March 30th with no resolution. I'm unable to make purchases in the Mexico store (Error Sigma 4) despite having 2FA and correct billing info. Can you help me speed this up? 🇲🇽
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☠️Mad Skull☠️ (@Mad_Skull4) reported from Morrisville, North Carolina@Ubisoft I just recently downloaded this. I didnt load into it yet. But will be doing so soon. I currently have terrible cell service in my area. @TMobile must have issues because when I first moved out here it wasnt terrible. But recently its been the worst. I was better off with @ATT
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Oluwatoniloba👴🏾 (@Erin_ile) reportedInteresting. Some of us pay for our games but we can’t connect with online players. I get a lot of Tarija and Oruro error while trying to connect online on both @Ubisoft Tom Clancy Wildlands and Breakpoint.
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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s4ku (@s4kutrades) reportedso every time i play ac unity ubisoft connect asks for my password, however when i tried to launch the game today and entered the password it said account suspended tried to file a complaint on the website but cant login there either due to repeated failed attempts
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HM Gaming Station (@hmgamesnsoftwa1) reported@TheHiddenOneAC Ubisoft wants us to believe that their updates require a lot of devs and hard work, but in reality, they could easily add or fix these features in their next updates. Ubisoft su*ks
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Ironicusx (@JustinErgin) reported@JamieMoranUK Cod aint the issue. Cod didnt rise the price to the moon. Its Fortnite Crew and Uplay classic subscriptions that cause probleme and high prices. Nobody asked for those, nobody care for those yet they force us to pay for them if we wanna have the benefits of XGPU.
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SHINOBI STRIKER (@infinitex__x) reported@GoodGameKofi they love the game so they dont even count the many problems it has all im saying if it was ubisoft or ea people would not stay quiet about the games issues
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archie (@archie72027) reported@UbisoftSupport @assassinscreed hey ubisoft support, i requested a manual review on my case and threatened a complaint about your company through signalconso about the problem i have and i have been granted my wish of a manual review but it has been over a week now and i have still got nothing. case 25811364
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🇮🇳IAMTHEKNIGHT (@Batknight47) reported@wojakcodes Ubisoft doesn't has story problem They have a story telling problem People like marc Alexis cote destroyed ac brand imo. Graphics and art direction have always been top notch but my god they need good writers back.
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Robin van den Heever (@RealRobinGrant) reported@XsollaSupport @Ubisoft @Xsolla Why? What's the point? I know you're doing this, and you know you are doing this. Fix your ****** checkout process, and then get back to me.
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Cosmael / Raphael (@cosmael) reported@pellegrato09 @Grummz most people criticising it haven't and admit it That game was not a masterpiece but it was shot down only because people hated Ubisoft. Which is ... exactly what they criticise the game journalists of doing ... the problem is that if you try to be the good guy, don't act like the bad one ....
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Rowan Kyle (@KyleRowan11331) reported@nerdx_inked @hard8_times Yeah. I coded this Windows and its updates that cause a crash. I created these launchers like RGL and Ubisoft Connect that logout all the time over and over again. I coded EA app that works like **** while launching Battlefield 6 from Steam and cannot even update properly
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Carl Edwards (@CarlEdwards007) reported@Ubisoft @UbisoftSupport you have the most useless, worthless authentication system on Earth. I have been stuck in a login/fail/password reset loop for more than a week. I am disgusted! I have wasted good money on something I can't use now. USELESS
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Killadad (@Khilladad) reported@NikTek If ubisoft made this exact same game themselves and they were met with criticism at lunch like crimson desert was, Ubisoft more than likely would not have fixed issues but rather placed blame on the player base. In that scenario where the game doesn't get fixed and the players are treated like cattle, no they would not like it. If Ubisoft somehow acted completely different than how Ubisoft Acts and they fix their game quickly and they engaged with the community in a positive way then yes people would love a Ubisoft game that mirrors this.
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Özgür E. Ersoy (@OzgurCreativity) reported@JoonasRautiain1 @RinoTheBouncer ACS isn't THAT bad as a singular game. The worst mistakes were made by Ubisoft as a company. The worst problem was using Yasuke and completely turning him into something he never was. Ignoring the real story of Yasuke and disrespecting his legacy.
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Xavier Rivera (@XavierRiveraX) reportedAmazon Luna drops all game purchases, third-party stores, and subscriptions starting today. EA, Ubisoft, GOG libraries being removed — previously bought games playable through June 10 only. Service pivots to Prime-bundled subscription model.
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Aivan (@AivanSN) reported@Rainbow6Game yo is ubisoft connect still down??? i can't login to my account i keep getting the dolphin error or the lost connection i tried all the fix on the internet i even made a new acc cuz i thought i got banned for some reason