Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 29: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
-
Sign in (54%)
-
Online Play (24%)
-
Glitches (13%)
-
Game Crash (9%)
-
Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Grenoble |
Glitches | |
 Stratford |
Sign in | |
 Tallinn |
Sign in | |
| Toulouse |
Sign in | |
| Lubersac |
Online Play | |
 Glasgow |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Tuna Bodrumlu
(@BodrumluTuna) reported
@dave_warhammer @NextGenPlayer Exactly. And if PS buys them, they can also fix the studio and perhaps bring the good ol' Ubisoft that made better games back. Just like Xbox plans to fix Acti-Blizzard, PS can fix Ubisoft.
-
Introvet_Talks
(@Introvet_Talk) reported
What the hell R6 crashed in benchmark while on all low settings. Never had a problem with medium settings before what ******** happened with year 7 ******* ubisoft tell me the fukin problem cant find any **** buisadsadiitch you son of a bithof a company break the fukin game iplay
-
Crusader, Lord of the Realm
(@Crusader3456) reported
@RealArbiter @xbox_chief @JezCorden Based on the sheer amount of employees at Ubisoft and the fact they already have a streaming service, it would also raise significant anti trust issues when combined with their current holdings/ABK
-
Brandon Schoening
(@APlayToRemember) reported
@Rainbow6Game Does this finally fix the PC issue with the Ubisoft connect overlay? I’ve had to have mine disabled for weeks now because if I don’t, it makes my entire PC shut off.
-
Traced
(@TR4CED) reported
@Rainbow6Game Hey Ubisoft/R6 Devs, there is currently a big issue on console called “elo trapping” where players have multiple consoles/accounts and queue up against themselves in ranked and throw for elo. This problem has been going on for multiple seasons, and they take up the champi.. (1)
-
Alec James Coburn
(@coburn42) reported
@UbisoftSupport do you guys plan on fixing the Ubisoft connect mouse glitch?
-
ChaosBreach007
(@CBreach007) reported
@UbisoftSupport Yo ubi I can't connect to r6 servers and ubisoft achievment,there are no error codes,just as soon as i get in the game the error sign pop up"an error has been ocured"
-
t
(@Airjabd) reported
@Ubisoft @Rainbow6Game FIX UR STUPID ******* GAME WHY THR **** CANT I GET OFF CAMS U RETARDS
-
meonk
(@ninuninuniii) reported
FIX YOUR GAME, THIS IS NOT THE SAME GROWTOPIA LIKE 5 YEARS AGO @growtopiagame @Ubisoft
-
Sagittarius Dreams (She/Her)
(@SagiDreams) reported
Hey @Ubisoft in far cry 6, the correct tense to put on the picture of each of the villains should be Muerto (masculine) Muerta (feminine) to say Muerte is to personify death. You may want to fix it so that spanish speakers don't laugh at you guys for butchering Spanish
-
Miah Johnson.enp0s1 🚫
(@miah_) reported
I was gonna play a game. I clicked a icon on my desktop. Then the ubisoft launcher updated. Then it asked me to login. I no longer want to play a game.
-
Finobe
(@OfficialFinobe) reported
@UbisoftSupport Hello, me and many many other people have been having trouble with your game Far Cry 6 for the Trail week and I've contacted @AskPlayStation and they had told me to contact that y'all about it and the game says connection to Ubisoft Services has been interrupted.
-
Unfayze
(@Unfayze1) reported
@UbisoftSupport @UbisoftConnect Hi I am having a issue with connecting to Ubisoft support. Every time I try to login it says, “Connection lost. A Ubisoft service is currently unavailable. Please try again later” message. What do I do?
-
Dynbear
(@DynbearGaming) reported
Bethesda has all the glitches and issues accepted as features Ubisoft makes skinned versions of the same game open world towers a billon icons etc and 2k and ea are the worst ones for milking customers every AAA company does it.-
-
Ren
(@Renlol124) reported
@RER_10101 @Rainbow6Game @UbisoftSupport It's a console problem, ubisoft can't fix hardware problems
-
Matt Pahler
(@Mattass19) reported
@UbisoftSupport My Playstation name is Ya-Silly-Goose, that may be my Ubisoft, I'm not sure because I sign in with my PSN. Might be Mattass93 if not
-
SkyLake_Will
(@SkyLake_Will) reported
@Rainbow6Game There's a bug on the Ubisoft Connect Web Core service that is consuming too much cpu, for those who has a 4 core cpu it just completely destroys overall performance because cpu is running at 100% all the time, i hope this get fixed
-
FighterFPS
(@FighterFPS) reported
@soy_conrado @ZhugeEX You don't need trust in the gaming industry to make billions of dollars. Look at EA, Ubisoft, Activision, etc. EA released these broken unfinished games and still make billions of dollars every year: BF5, Battlefront 2, ME Andromeda, Anthem, Battlefield 2042, etc.
-
Jay Ali
(@iamjayali) reported
@Ubisoft @UbisoftSupport @Rainbow6Game So are we just going to ignore the MMR glitch that’s going on in your game? I got my match Id’s ready for my last 2 games I played with this going on.
-
TinaBee23
(@liberalcat4love) reported
@TheDivisionGame Hi! It's still not showing up for me at Ubisoft Connect. Anyone else having trouble?
-
Maccaj971411
(@MaccaJ971411) reported
@soutie117 @Rainbow6Game Let's not consider the ping abusers effect ranked hence ubisoft fixing the ping issue so you will have more people on your SA servers from SA and we will have more EU people on our EU servers. But they are trying to work on this issues because it is a massive problem.
-
Harmony Quinn
(@harmonyquinn_) reported
@UbisoftSupport I sat on your live chat for 2+ hours only for your guy to make my problem completely worse and then just stop the chat without a word and send a FIVE PAGE email on what *might* work. It’s not my job to spend hours trying to fix why my Ubisoft+ subscription won’t
-
Pepi McPeepson
(@mcpeepson) reported
I've never experienced any software that's as broken as Ubisoft Connect. It's taking 35 minutes to create a Lobby of 4 people now.
-
Sammeh
(@Sammehnetta) reported
Update: Started up the Steam version earlier for the heck of it, had to reset my Ubisoft account because I haven't used it in years, downloaded their stupid UPlay service, and then the game somehow crashed on me when I cranked all the settings to max It's a game from 2013
-
(Elden Lord)
(@TheChiefSnake) reported
@nosleep1138 Let’s say Ubisoft has a service that is priced at $120 per year. They release about 3 games each year at $60. Would you be more inclined to pay each game, pay the month of $10 to access the new game, or just buy the games a La carte?
-
Barney$ 🇨🇦
(@Barneys_NFGC) reported
@UbisoftSupport No no code error just ubisoft connect kinda disconnect by himself and its on pc never happened before this new season ( y7 s1) so idk what is the problem been doing everything my side its not a problem that happen all the time but its annoying
-
Devilish Dave
(@devilishxdave) reported
A quick Google enlightened me, that this is an issue that several of your users have expressed, some of the threads are older than 5 years and you still have not given a damn to fix it? Seriously @Ubisoft? What are you doing? It is 2022, English is used worldwide. (2/4)
-
🗡️🛡Hylian Hero🏹💣
(@HylianHero83) reported
@TheChiefSnake Ubisoft has a service on PC day 1 games and all DLC is included for like 14.99 a month. I've been subbed to it on and off for the past 2 years.
-
Peekxz
(@peekxz) reported
@Ubisoft @Rainbow6Game I couldn’t give a **** about an fov slider and cross platform on console fix the mnks and the ****** matchmaking getting the worst teammates and the enemy’s are all 10x better than my team joke of a game
-
Clawsxv 👑🖤
(@clawsvv) reported
@UbisoftSupport hey there ubisoft, i need to ask if u have any plan to release a patch for assassins creed syndicate on PS5 to fix the shadow flickeeing? thx