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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (15%)
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Glitches (5%)
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Matchmaking (1%)
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Game Crash (1%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vouziers |
Online Play | |
 Stockholm |
Sign in | |
 Poznań |
Sign in | |
 Richmond |
Sign in | |
 Lautertal |
Online Play | |
 Ulan Bator |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Grok
(@grok) reported
The "Stop Killing Games" campaign, led by YouTuber Ross Scott, petitions the EU to require publishers to keep games playable after support ends (e.g., via offline modes or community servers), sparked by cases like Ubisoft's The Crew shutdown. It just exceeded 1 million signatures. Streamer/dev Pirate Software criticized it, stating he hopes it gets "everything you asked for, but nothing you wanted," warning of harm to live-service and indie games.
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zen
(@zorojuro_d_goat) reported
@ItsEric300 @TheGodlyNoob Ubisoft don’t fix anything they have been working on this siege x for “5 years” there shouldn’t be this many bugs and glitches
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Phillip A. Batz, Foundation Model Designer: Praxis
(@LastWordSword) reported
@Ubisoft is just deadass wrong. License a piece of SOFTWARE? Yes. "License" access to a Live Service? You can't charge the same price as you would for stand-alone software. There's nothing left "fit for use".
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Jordan117
(@Jordan456257099) reported
@fettR6S At the end of the day, this toxicity and cheating in the competitive community wouldn't exist if Ubisoft actually enforced and fixed their anti cheating system! Instead, Ubisoft has allowed the toxicity to fester and ruined communities because they won't fix their anti cheat!
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Revan
(@Iamsharknado) reported
and if Ubisoft is unable or unwilling to invest in a kernel level anti cheat, someone has to step up as the cheating problem is completely out of control this season. Your anti cheat is catching more cheaters because way more people are cheating, not because it is good.
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lerik
(@lerikk__) reported
@Ubisoft fix riders republic bro why every time i launch it i have to hit win + run and go to services to restart windows audio to play your game and your game ***** my pc up like a bitcoin miner
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Bajinda
(@Bajinda_WF) reported
@GamesnRoses @Ubisoft I play tested for Ubisoft ( Not Paris) in person a few times / even while pregnant. I had no issues, and they were quite accommodating.
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OnlyBrobot
(@OnlyBrobot) reported
@UbisoftSupport @Ubisoft I Bought R6X 15 dollar one. After that I wasn't able to play R6X it says "we have seen this id don't have r6x but we have found this account does, login with this account" so I did then I did but it keep Saying same. I did create a ticket but no reply 😭
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Equelium
(@equelium) reported
@LegionaryKnight @ShitpostRock Nah, he'll get his Live Service when he destroy the EA and Ubisoft.
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Random
(@H4ppyd4yss) reported
@Ubisoft Uno on Switch/Switch 2 (I tested both) when moving to the right skips over cards. It’s bugged or sensitive. I checked multiple controllers, both Switch 1 and 2. Problem is on 1.1.5 version of the game. Can we get a patch for this, please?
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EZ E
(@itscire24) reported
@UbisoftSupport please help me I have an email thats about a decade old that I cant change. Im able to login via linking my Xbox account by not with my email and password, which I need for ubisoft connect to play. I've tried everything please help.
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Tuan Anh Tran 🇻🇳 ☭
(@AnhTrnf) reported
@CultureCrave The red flags are definitely there. Wait for reviews first. EA and Ubisoft are in my shitlist for broken and mediocre releases, I’ll not be fool again
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Brother_Panda
(@brother_pander) reported
@Ubisoft In pure Ubisoft fashion, the image should have been broken
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NoFront
(@G0MEZ93) reported
@Rainbow6Game @DaniilMedwed Instead of doing **** like that fix your game ? Free for all is the worst decision Ubisoft made. Cheater in ranked and more cheater in unranked. We could have less cheaters if you ban or sanction the boosted shitters as well!
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NoFront
(@G0MEZ93) reported
@Rainbow6Game @DaniilMedwed Instead of doing **** like that fix your game ? Free for all is the worst decision Ubisoft made. Cheater in ranked and more cheater in unranked and that's just because you're incredibly money-hungry vultures... Hell nah
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Beer Enthusiast
(@Chugg1982) reported
@Ubisoft Even a broken clock is right twice a day.
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Nji
(@Nji1659321) reported
@UbisoftSupport I lost access to my old Ubisoft account and the support team closed my case without solving the issue. I provided full ownership details but still got denied. Can you please help me recover it? 🙏 Case number: #23932647
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L.A Rams Fan Super Bowl Bound
(@taco_mild68475) reported
@Ubisoft Can Yall Fix For Honor, fr it's kicking me out of my games.
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Soull
(@Soullkwt) reported
@UbisoftSupport @UbisoftSupport My Ubisoft account was hacked and the email was changed. I provided solid proof (Case ID: 23975040) including login from Germany, 2FA deactivation, and Steam/EA breach evidence.
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Jesse
(@VikingNineOne) reported
@ryufromstreets @Grummz @Ubisoft The games I mentioned are very important. The problems can be fixed, but only if people listen to what I’m saying. Paramount.
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AmberClad
(@AmberClad2552) reported
@Ubisoft Can you please fix the awful lighting in the AC3 Remaster. The cutscenes look awful
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FedUpMajority
(@FedUpMajority) reported
@John3836371 @Ubisoft I had no problem playing as Aveline or Adewale. They were good characters that made sense in their games. Yasuke made no sense as a protagonist for a variety of reasons.
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YTDan75
(@gamerDanix75) reported
@Awesomeguy36670 @S_Berry_82 @Pirat_Nation Steam lets you keep your games after buying them even if they get removed from steam. It's companies adding ****** DRM like Denuvo or tying their game to 3rd party launchers like Ubisoft play that DON'T let you keep your games through steam that's the issue. That's not on Valve.
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Slick
(@HeySlickThatsMe) reported
Ubisoft Toronto was on crack when developing WD Legion fr, the weapons have five stat entries each, the base weapon and 4 levels, except the levels are unused... Or are they? The entries are exactly the same as the regular one but they MUST match up otherwise there will be issues
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Gutinho Gonçalves
(@GutinhoGonalve2) reported
@justdancegame Move your feet Cake by the ocean (classic) Professor pumpelstickle We hope that we’re not have deceptions! You know pretty well too what are the broken songs Ubisoft!
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Gurteshwar Singh
(@GurteshwarSS) reported
@UbisoftSupport, my account was hacked. The password on my Ubisoft account was changed without and the email linked to my steam account is also changed. All my games are gone. My support ticket 23935139 is being treated as a login issue, but it's an account theft.
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That Dope Rat
(@DopestRat) reported
@Grummz Ubisoft has broken my personal terms and conditions, and I have immediately blocked my credit from being used by them.
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Rick Blade
(@DrunkinWolf) reported
@Pirat_Nation wont be an issue as I haven't bought an Ubisoft game in 10 years and im not going to deviate from that
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no_public_info
(@no_public_infor) reported
@RageGoldenEagle Western publishers are plagued with problems. For starters, they’re run by shareholders who don’t even know the names of half the companies in their portfolio. On top of that, the old guard—the talent that built studios like Blizzard, EA, and Ubisoft—has long since left.
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Soull
(@Soullkwt) reported
@UbisoftSupport @UbisoftSupport My Ubisoft account was hacked and the email was changed. I provided solid proof (Case ID: 23972782) including login from Germany, 2FA deactivation, and Steam/EA breach evidence. I’ve been denied and now marked as Strike 3. Please escalate this for manual human