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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (22%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Online Play | |
| West Jordan |
Sign in | |
 Pune |
Sign in | |
 Sevastopol |
Sign in | |
 Gifhorn |
Sign in | |
 Arese |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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HaanSolo 🔥
(@HaanSoloR6) reported
@Get_Flanked @b0urne_ @Laxing Could be 58 different things, windows update, uplay update, game updated to something else and your router is freaking out But this does seem like a windows / router setting issue more so than Ubisoft itself
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HawkHasTaterAim
(@HasTater) reported
@Defib_King But hey on the up side ubisoft is focusing on the real issues like their sales in China so lets ******* censor this game despite the backlash last time we tried
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Mateusz Lackowski
(@kecal91) reported
@EpicGames I know it's a pretty small thing, but it's bothering me that desktop shortcuts for my Ubisoft games are just the Ubisoft logo, rather than that it's meant to be, is there any fix for that?
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grumpyoldman071
(@grumpyoldman071) reported
@OddlyLemony @Ubisoft No about every 3rd time, I get alpha, bravo,delta, echo and Mike errors
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Reece Devon
(@ReeceDevon2) reported
@Ubisoft Watched trailer and got to say wow how boring this looks, massive are involved so won't be buying it. They can't fix their other games so NO thanks.
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Matthew Shackleford
(@MatthewShackle9) reported
@XanderXCIV @Theosis28 @IGN I didnt see EA give refunds for their **** games. I didnt see ubisoft giving refunds for Assassins creed unity. Stop complaining at least they are fixing the damn game. MW still has tons of issues left from day 1 as does a lot of AAA games.
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Elle Snead
(@YellElleBelle) reported
It’s still annoying to me that Ubisoft got away with releasing a broken game during release (Valhalla) while CP77 got all the **** for releasing a broken game. U couldn’t even play Valhalla on PS4 for MONTHS but no one talks about it 👀
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Shiftin_
(@Shiftin10) reported
@Rainbow6Game @Ubisoft So, new season and the mouse cursor glitch is still in game? Fix your game, guys. My god
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Murat Albayrak
(@MuratAl48035438) reported
@nickobbboy @UbisoftSupport It’s shame I have similar problems this is before the patch I reached max power lv but my master smith is 105 my attributes has never gone up always the same Ubisoft has so much bugs and glitches it’s unbelievable I’m going in buying future assassin games between 8 months to 12
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ImSpeedyMusi
(@musi_im) reported
Should I create a petition to legally bomb Ubisoft hq if they don’t fix this ******* game
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sofia
(@sofiam611) reported
@Ubisoft please fix ur stupid servers the LOL clan is trying to get on and grind for pro league but cant even log in 😡
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Mustafa Razaq
(@Mustafa97446294) reported
I just got banned for 2 fckn days because of your stupid game @Ubisoft you fckn mother ******* i was searching for a game the the game disconnected for no fckn reason and i cant recconect to the game pls fix your **** game stop ruinning it mfs
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Spankrocket
(@MortfiedPenquin) reported
@Ubisoft Far cry 5 on PS5 keeps crashing occasionally. Please fix asap.
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Welshyy
(@WelshyyOG) reported
Ubisoft going to fix c4´s anytime soon...?
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Shaun Davies
(@ShaunDa02503876) reported
@R6esports @Rainbow6Game Hey Ubisoft I’ve linked my twitch account to my Ubisoft account and I watched 84% of 4 hours of the stream and I’ve woke up this morning to find out that it’s reset to 39% of 4 hours please can you fix. Many thanks
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DoomFish29
(@DoomFish29) reported
@Ubisoft Can you please fix the curser glitch
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Noridab EnVtuber, G.R.I.M.tuber, Lewdtuber 18+only
(@TheNoridab) reported
Thanks Ubisoft for the always online DRM that locks people out from playing futher than act 1 of Might and Magic X, and unable to play the DLC, because they shut the servers down, thus making a digital brick, that you can still buy #MythicQuest
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Weston✌
(@MisterReim) reported
Having SEVERE game crashing issues on xbox this season. Four separate times today my game has crashed. Once when getting on cams after death I lost sound then it crashed. A couple of times the game just closed itself @Rainbow6Game @Ubisoft @UbisoftSupport
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𝓬𝓪𝓵𝓮𝓫
(@calebbsimmonss) reported
@Ubisoft never seen a more **** unbalanced game. fix the blatant cheating and issues with your ******* game and stop adding ****** operators im tired of it
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Demetrious
(@Demetriousdre) reported
@assassinscreed My game bugged out at this point and couldn't move my character or pretty much anything. Ubisoft better fix this game's problems.
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smay
(@smayyx_) reported
@Shxne4K @UbisoftSupport @Ubisoft you can clearly see a player abusing a glitch in your game. This is against your TOS and this player should be permanently banned
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MPGTTV
(@GFX_VERRATTI) reported
@downorwhaet @Paz_GSTQ @Ubisoft The only problem I have with when games give you the choice is that the games always built for perspective and the other is just added in, so it doesn’t ever feel right. Fall out is a good example
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Unreal WZ_Youtube
(@WatermelonZomb2) reported
@UbisoftSupport my siege is still crashing; I have sent crash reports, and regardless I am now banned for 2 days, it is just siege not my PC and I don't think it is worth the time when it is not in my control, I can't refute, and I have been given no support from ubisoft support.
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Alonso A
(@WaifusTrash) reported
@GRIMMYRAX Tbh, the only current problem I see with PlayStation exclusives is that they all felt similar. The only games I don’t mind the similarities is with Naughty Dog. Uncharted and The Last of Us is just so damn fun to play. However, the other games feels like a Ubisoft affect.
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SteppedCoyote
(@SteppedCoyote) reported
@Ubisoft Would it be a licensing issue if I were to get a half sleeve tattoo of the Tatau from Far Cry 3? Asking for someone who is definitely not me 👀👀
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Strok3MyGoat
(@Strok3MyGoat) reported
@UbisoftSupport I still do not understand how to view it in Ubisoft Connect, that is the issue I am having. I have opened up the app, through the game, gone to stats and been unable to see operator specific stats. Could you kindly give me a step by step on how to view these in Ubisoft Connect?
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Sheridan Olivia
(@facelessbeige) reported
@AskPS_UK I need help with a store purchase. I’ve already contacted Ubisoft but they’ve said it’s a Sony issue 😞
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GlueTaster
(@GlueTaster) reported
@UbisoftSupport @UbisoftConnect @Ubisoft Will you guys PLEASE fix your auth servers on Wildlands. FFS were going on a week now where you have to log in 3 to 4 times in a row just to connect.
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Jessi Cyboid
(@JessicaCyboid) reported
@taliarabbit it's very weird coming from siege that is doing a lot of very good rep to the point of hiring outside consultants to write a first nations character/consult on disability issues for them and remembering the **** ubisoft has done outside of that.
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DoomFish29
(@DoomFish29) reported
@Ubisoft Can you please fix the curser glitch becuse it made me have to leave a rank mach