Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 03/16/2026 08:45

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (58%)

    Sign in (58%)

  2. Online Play (21%)

    Online Play (21%)

  3. Game Crash (10%)

    Game Crash (10%)

  4. Glitches (9%)

    Glitches (9%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilRio de Janeiro Online Play
United KingdomNorthampton Matchmaking
FranceDreux Game Crash
FranceParis Sign in
FranceVillefontaine Sign in
ItalyCesena Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • jadethedoob Jade ⚧𖤐 (@jadethedoob) reported

    @lyro_daniel @Kotaku EA’s punishment was having to fix Battlefront 2, they don’t (to our knowledge), do what Activision and Ubisoft has done

  • ItsPingZ PingZ (@ItsPingZ) reported

    @notCursee They have a huge cheaters problem, Ubisoft welcome to the Wild West game mode

  • ViviPlaysYT ViviPlays (@ViviPlaysYT) reported

    @4Most_gg I'm not saying that's the only problem with GFN, I was saying that the only one of the 3 things mentioned that concerns me. The other 2 are obviously bugs/errors which can be fixed. It's not great, but they happen. The Ubisoft Store one is a concern if that's expected behaviour.

  • Jamie_Jc_ Jamie (@Jamie_Jc_) reported

    @AgentPainenn @Ubisoft @TheDivisionGame Have they finally fixed this issue logged on earlier today and my character was gone?

  • rob21798431 rob (@rob21798431) reported

    @UbisoftSupport @TheDivisionGame My character I use is gone thanks a lot Ubisoft I’m on Ps5 my username is ARTURO-GATTI I hope you can fix this reasonably quick because you are going to lose another player soon

  • ProbablyPsycho Probably_Psycho (@ProbablyPsycho) reported

    And i have claimed three esports drop pack from watching the streams in twitch but i didnt claimw those too!i contacted ubisoft support and twitch support but didnt get any packs when they said your problems are solved. I need help because i didnt get 4 packs which i want so bad.

  • borgixprxdeli BPComps (@borgixprxdeli) reported

    @Ubisoft SCRAP THIS LIVE SERVICE MALARKEY RIGHT NOW

  • raulandraegan1 RAUL (@raulandraegan1) reported

    @Ubisoft fix the match making for ranked there are too many people that suck getting put on my team and on others it’s getting really dumb

  • fiend_punk PunkRockFiend (@fiend_punk) reported

    @Ubisoft I completed the challenge to get a free showdown pack and didn't receive it. The challenge says complete but no pack was ever given. This is on PS4. Anyway you guys could fix this bug?

  • bjrn04 Bjrn04 (@bjrn04) reported

    @tackleberry93 @Ubisoft same problem i can play rainbow and open the ubi connect launcher but the overlay can't connect.

  • MShmup MarsMatrixShmup (@MShmup) reported

    @UbisoftSupport Hello Ubisoft and The Division 2 teams, Since yesterdays, as many of us, I'm stuck at 9% while my character is loaded. Please, if it could help, find my id: "MarsMatrixShmup" on XBOX ONE Series X. Be brave in front of this issue !

  • skslee1 SHAINE LEE (@skslee1) reported

    @Ubisoft Hi Devs for The Division 2, please hotfix the invisibility glitch that has taken over the Dark Zone. This glitch includes the waveform and running against objects until the game loads back in and hey presto your Harry Potter wearing the invisibility cloak. Please fix.

  • FleeMidnite midnite_Flee (@FleeMidnite) reported

    @Ubisoft what are y’all doing to fix our missing character on division 2 at this point I just want my money back the game is ******* trash y’all messed it up

  • Bryant_james7 James Bryant (@Bryant_james7) reported

    @TubaGaming1 @UbisoftSupport Same here… @Ubisoft can you fix?

  • Charles75494468 Jorgen (@Charles75494468) reported

    @UbisoftSupport Having issues with Siege on pc, I can not go onto the Ubisoft services for invites and when I click my invitations from the home squad screen nothing happens. Could I please have some help with this

  • WantedGodReaper Christian nelson (@WantedGodReaper) reported

    @UbisoftSupport I haven’t loaded up the game bc I have been scared all day and i heard that u guys have no idea what’s going and on top of that no eta are we going to even be able to play at all like I love what u do Ubisoft just plz fix this I really want to play this game

  • DowlingBrodie Brodie Dowling (@DowlingBrodie) reported

    @UbisoftSupport Currently getting "Sorry, the Ubisoft services are not currently available. Please try again later." error, have rebooted game, have done everything I can and no news about it being down?

  • bussyfrog22 bingosalamanca22 (@bussyfrog22) reported

    @Max1ly To fix, do the following steps: 1. Go to ur Ubisoft connect launcher and right click where it says “Play” 2. Select “Uninstall” 3. Uninstall Tom Clancy’s Rainbow Six Siege Hope that fixes it! Have a great day! -Ubi BingoSalamanca

  • Raw1971Rhonda Mumof2littlewhovians (@Raw1971Rhonda) reported

    @Ubisoft How about you fix the issue with Division 2, 9% loading screen and missing main character!!

  • Khai_T_Ly Khai Tommy Ly (@Khai_T_Ly) reported

    @R6Extraction @Ubisoft Y’all are ******* retarded. Just retarded. You guys don’t even wanna fix the issues with the current game and y’all go and make another one. Your fan base is dying cause y’all don’t listen to what the community wants fixed and your ideas get worse every season this is pitiful.

  • xionjpg aya (@xionjpg) reported

    i just don’t know how the higher ups at ubisoft don’t see the issues siege has particularly on pc and just continues to ignore said issues…

  • MarioAg88933080 manyc1 (@MarioAg88933080) reported

    @UbisoftSupport I already submitted a ticket through Ubisoft but can you let us know an ETA on a fix...

  • LiamISA999 LiamISA999 (@LiamISA999) reported

    @Ubisoft is it just me or is there a problem loading Characters on Division 2? I noticed with the recent update my 2 Level 40 Agents are invisible and unplayable atm and my level 16 Agent is (Xbox One btw) Anyone else having this issue?

  • sackedbybmac Insert Name (@sackedbybmac) reported

    @watchdogsgame having an issue with achievements for the Bloodline DLC. Achievements that should have popped, I’ve tried for multiple times, aren’t popping. Appears it might be linked to the Ubisoft server error I keep getting with Ubi Connect. Please help

  • Zer0VEVO Zer0 (@Zer0VEVO) reported

    still need help, i tried to verify my files again and im still having problems while on the other hand if i play on the uplay version ill be all fine

  • DeanGustafson13 Dean Gustafson (@DeanGustafson13) reported

    @UbisoftSupport I'm still waiting for a reply regarding why my trophies haven't auto popped on PS5. I've DM twice been on both consoles and Ubisoft Connect isn't tracking my stats properly. What should of taken 1 second has turned into days not good enough. Need to fix game!

  • hakaiTwo hakai🌸 (@hakaiTwo) reported

    @Max1ly try closing ubisoft and then relaunching, if that doesnt fix then you may just have to wait

  • LT_MAVER1CK Dave 🎧 (@LT_MAVER1CK) reported

    @TwitchSupport I’m trying to unlink a Ubisoft account from my twitch but I keep getting a “failure to disconnect” try again later. Help!

  • Bennycaralho fantasma da opera (@Bennycaralho) reported

    @UbisoftSupport hey ubisoft , so regarding my impossible to aim when i ads problem ? yea i foun the problem , for some reason all my ads sensivity was down to 1... how that happened ? idk as well

  • Timothy17385249 Timothy (@Timothy17385249) reported

    @UbisoftSupport Hey Guys, just too let you know both my 1st & 4th agent's have gone AWOL, both if I remember were in NY before the patch update. Seems that NY might have something to do with the problem. PSN is parkes1972, Ubisoft is parkes7 if that helps. Both my other characters were in DC.