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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 14% Online Play (14%)
  • 10% Glitches (10%)
  • 3% Matchmaking (3%)
  • 3% Game Crash (3%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
New York City Sign in 1 day ago
Guénange Online Play 3 days ago
Chennai Sign in 5 days ago
Craponne Matchmaking 6 days ago
Berlin Sign in 10 days ago
Brussels Glitches 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Flanxiyum
    Flanxiyum (@Flanxiyum) reported

    Hey @Ubisoft @UbisoftSupport - I recently purchased Watch Dogs 2 from steam and when opened it- it stated activation code required which was no where to be found. One of my other friend who had bought this ran the game without any issue.

  • BrutalXBrittany
    BrittanyK🌸 (@BrutalXBrittany) reported

    @UbisoftSupport @Ubisoft please tell me how to fix "bad service reason" I cant play ranked and have a outrageous ban because of it. It constantly kicks me

  • GetCheatz
    Mr. Margheritiiii (@GetCheatz) reported

    @TheDivisionGame I must admit that the level of customer service Ubisoft is worse than EA ...

  • albertaretard
    Goofy Canadian Fella (@albertaretard) reported

    @ix_lemon Too bad the lighting is irreparably broken on PC and ubisoft wont fix it

  • VenomFrMan
    VenomTheMan (@VenomFrMan) reported

    @NBDY2k I don't blame him, to be honest, and I hate Skyte. I've always disliked him, but Ubisoft genuinely does not care to do anything about the actual issues in Siege.

  • GRIMMYRAX
    ⛓𝕬𝔍 🥀 (@GRIMMYRAX) reported

    @capthedon This guy is a ******* idiot. He got locked because he didn’t renew a Ubisoft subscription for a game that he doesn’t own and only played through Ubisoft+. The same thing as losing access to PlayStation Plus games when you don’t resubscribe to the service. ******* tool.

  • JolanXBL
    Jolan (@JolanXBL) reported

    @halenhargreevs Companies like @Ubisoft removing cosmetic items from my character because, apparantly, they required access to the server?? #trialsfusion outfits gone from my PS4 game. In a broader sense, companies who remove content (bait & switch), or make their game live-service only.

  • _7347_
    nickname (@_7347_) reported

    @UbiCentral Would be great if ubisoft didnt **** up, cant play on directx 12 without all textures blinking all the time with no fix available

  • RunninFatboy
    AMIR FAIQ AMIN (@RunninFatboy) reported

    we so tired of @Ubisoft bullshits years after years same retarded problems

  • poopysocks
    Nick (@poopysocks) reported

    @AdamCrigler I think people are just done with large companies pushing live service sequels for IP's nobody cares about. Division is cool, but not Destiny cool, and Ubisoft is the ******* worst. They are more likely to **** it up than do important parts correctly.

  • 808Moco
    Moco (@808Moco) reported

    Sure yes a stack would fix it but sometimes i just wanna solo que @Ubisoft and frankly i cant because people bring there **** can friends into my elo and i lose while dropping double digits cuz i have a ******* mouth breather on my god damn team PLEASE MAKE IT MAKE SENSE TO ME

  • nikeyspace
    Nikey⛷️ (@nikeyspace) reported

    @Variety lmao Ubisoft really hired the Amazon guy who made March of Giants to run Creative House 2? Can’t wait for another live service disaster with Ghost Recon/Division/Splinter Cell getting turned into battle pass hell. This company is allergic to making good games

  • Onyx_R6S
    Onyx. (@Onyx_R6S) reported

    I have literally just given up playing ranked at this point, I have hit champ almost every season for years, and now I struggle to stay in Diamond because every other match is just cheaters... @Ubisoft fix your game please!

  • mscgtru
    Tru (@mscgtru) reported

    @btecss @SkyteOnTwitch With proper implementation spoofing won’t fix the cheaters issue, I highly doubt Ubisoft would properly implement HWID and TPM bans though.

  • CountTwoOne
    Bob Widlar's Middle Finger (@CountTwoOne) reported

    @PlumbNick This is happening at the same time as Sony is turning to penny-pinching tactics; I think we’re seeing a gaming crash in all but the periphery—where creativity has found refuge: “Vietnam War” succeeds while Ubisoft & acquisition-fueled ecosystems in general take it in the pants.

  • Matt_C_W
    Matt (@Matt_C_W) reported

    @Fusionxxgaming @Rainbow6Game Defenders will always find a way to adapt. They wouldn't use DMRs ifs Ubisoft didnt remove ACOGs. I guess they just like creating problems in order to "fix" them.

  • briibtw
    brii (@briibtw) reported

    @azzyriax @Ubisoft @packrnnrs trying to paint this as helping fix behavior rather than angry and attention seeking. if you truly cared ab women's esports this would've been brought up first w who runs it not blasting messages on X for impressions. very weird the time to correct behavior is after u got **** on

  • vitality_ik
    vi­­­l­al­ik­.­­­­­e­­­th­ (@vitality_ik) reported

    @Ubisoft I CANT LOGIN TO UBISOFT CONNECT! HELP @Ubisoft

  • Mathias_Oliveir
    Thiago Mathias (@Mathias_Oliveir) reported

    @linkenlace @assassinscreed @Ubisoft You just get free spoilers here. If you haven't figured that out by now, the problem isn't with me. This is exactly why Rockstar is a respected company and why their games get all this hype.

  • xKanteNx
    JJ (@xKanteNx) reported

    @Twinwar @GameSpot Game Pass wanted to be the Netflix of video games and ran into the exact same problem Netflix did. A good value service got progressively warped with inflating "perceived value" to hike prices with crap like Ubisoft and Call of Duty that many customers did not want anyway.

  • JarvisSnitcher
    Jarvis Snitcher (@JarvisSnitcher) reported

    @KentLavis @harunozuka It was a temporary fix for me, the day after i sign in to play Far Cry 3 and their ****** DRM (Ubisoft Connect) suspended me again.

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @BackseatNukist @myfortnitetakes @TheActMan_YT Ya an edge case, doesn't support your position, especially one that ubisoft is still in on going legal litigation over (as in their getting sued). Now let's talk about every other game. How many games have server access. not many. Square Enix can't just shut a server down and you lose access to FF7 Rebirth and FF16 or any of the other Square Enix games released in the last 5 years. now I get ubisoft likes playing those kinds of underhanded games, but you're conflating a single player offline game with a game with mangled server implementation in order to be a bad company. I don't know if you've noticed, ubisoft isn't doing so great right now and its largely because they keep pulling **** like this. Additionally I worked for ubisoft, I can tell you they know what they are doing isn't legal. Sometimes a scare tactic is all you need to get consumer compliance and reduce lawsuits. their words not mine. So no License are not revocable and EULA's aren't binding under the law to that extreme of they override consumer rights. Which we're seeing with The Crew. It's part of the reason why EA backed out of the same sour deal with Simcity over a decade ago. They tried the same ****, realized they had no legal right, and the game was already proven to work offline. EA is also in similar financial straights at the moment. Your presenting strawman arguments that don't even apply to the majority of games. If 80% of playstation games on disc install and play with no issue (which data shows they can) then your entire argument just falls apart. If they ban my PS5 with an illegal firmware update to target a specific game for example, well good luck trying to surpress that. Not only will your hardware get compromised with custom firmwares at a larger scale, but nothing is stopping that same person from getting an uncontaminated PS5 that is used or been sitting on a store shelf for the last 6 months to rectify the problem. Basically what you're suggesting is unenforceable nonsense. This idea of a License goes as far back as the NES. For generations gamers haven't had to worry about sony, nintendo, sega, 3do, microsoft, atari, or any other hardware manufacturer knocking at your door to disable your game, because that physical layer is their. The government isn't going to support such an action so good luck getting past the front door. "but teh internets" is not an excuse and not justification for you to be pulling "oh buts the eUlA", no that's just a lazy argument with no actual research being done behind it. Yes Ubisoft is a **** company and deserves every bit of hardship it gets, but their legal bindings and underhanded tactics is not justification for eliminating physical media under the false pretense that "you don't actually own the thing and they can take it away at any time".

  • _GAi92
    _GAi (@_GAi92) reported

    @BardokOdama @ChristinaTasty Hows about that, a game sold physically that you can't play anymore. Almost as if the issue is ownership. It doesn't matter who has the keys, Sony, Ubisoft, EA. All that matters is that they can turn off the game whenever they want, regardless of how you access it.

  • whiteboywork
    chris (@whiteboywork) reported

    @Rainbow6Game hey guys I found an odd drone glitch on Kaffe first floor near bar ... it's just stop you drone an invisible box on the ground ... my ubisoft is uphiggh ... do yall need a video of it let me know

  • Hyenu2
    Alex (@Hyenu2) reported

    @TheGodlyNoob According to Ubisoft they have a anti cheat and working to fix everything by year 30 season 4

  • AlwaysWinning48
    AW48 (@AlwaysWinning48) reported

    @Rainbow6Game @Ubisoft are yall going to fix the horrendous FPS drop on the menu or changing appearances? What about the broken RP system? The images and slow shop tab? And all the blatant mnk titan and Cronus players ruining console? Fix these things and do your jobs

  • dbrski_
    Tommy D. (@dbrski_) reported

    @PlayStation That’s not a good decision. Just as live service games. Are you gonna be next Ubisoft or what?

  • freakycoleslaw
    $LUTBURG3R (@freakycoleslaw) reported

    @RioSakuya @_DanBoise_ @MichaelDoesLife It needed online connection and Ubisoft realized their mistake and made the Crew 2 so you could it had offline. Again, this will not affect any true offline story game. Having a disc version of The Crew wouldn’t have solved this issue.

  • anxietyR6
    *** (@anxietyR6) reported

    So, i agree. Cheating and DMA has gotten out of hand. It used to just be a few of us, now everyone is getting dmas with their first paychecks and some are getting them for christmas. But cheating has gotten so bad that i feel for the legit players. They get accused for hitting a lucky wallbang, being good, having any type of gamesense. Ubisoft will never fix siege. Secure boot is pointless.

  • eoinyeo
    Eoin (@eoinyeo) reported

    @GarladorJones @WolfgangMishima Ubisoft making a car game that requires online, with no offline mode, and shutting its servers down, has absolutely nothing to do with Sony