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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (75%)
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Online Play (14%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lübbecke |
Sign in | |
| Frankfurt am Main |
Online Play | |
 Helsinki |
Matchmaking | |
| Leipzig |
Online Play | |
| Herne |
Online Play | |
 Saint-Jory |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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meri on hiatus
(@merilerile) reported
(given that they were playing just after ubisoft subscription service--- *chefs kiss*)
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The_Garagedoor XwX Millie Simp
(@Possum_Demon) reported
@ToPimpAChayse @AggressivelyPa1 I liked what I played of 2 which surprised me since I hate Ubisoft, I couldn't continue it due to performance issues but 1 was really undercooked for me and I could barely start playing Legion because of how ridiculously buggy it was for me
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Bradley
(@beardleymcnew) reported
@Ubisoft @assassinscreed “Year 2 expansions” more like, “we need another year too fix our buggy mess of an unfinished game”. Thank god we’re not getting a new AC this year cause they definitely need more time in the oven. Single player game? Seems more like a service at this point.😢
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Roxy Clark
(@ASexyBiscuit) reported
@warrior_sparta It had definite issues with pacing but from a studio as big as ubisoft this was laughable!
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Stuff’s Burner Account
(@JorgeLValdespi1) reported
@Puertorock77_ I think Ubisoft hasn’t made a new one because they still haven’t figured out how to make it a live service type game and also make fans happy at the same time. Because if we are being honest it’ll probably look like ghost recon or division if they made it now, not unique enough
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Schwengs346
(@schwengs346) reported
@thecoreross The trailer looked boring to me. I expected some more. I think it‘s just another ubisoft service game :/
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Rob Sharkowski, Ph.D
(@RobSharkowski) reported
@Ubisoft @rocksmithplus A subscription service? No thanks, bruh.
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Soda @AA5 💣 blm!
(@sodaspinoff) reported
@BreadBugGenius Well, I think the issue there is that people hated that Rayman was the side character, so ubisoft wants to avoid Rayman and Rabbid together... Hence why they didn't include him, perhaps.
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Barbedaurus Masson
(@GrosReve) reported
Hey @humblesupport the ubisoft redeem is broken ? i'm log in my account both side and just loop in redeeam/log/pleaselog/redeem/log/ect
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Luke
(@Akira4in1) reported
@frqntr6 @xKaptainVenom @INTERRO bro would rather have ubisoft convince both microsoft and sony to fix xims than just letting people play the input they want 🤡
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RubMySweatyThighs
(@Venom_Big_Boss) reported
@CHRISTO76981380 @Wario64 What problem? That people wait for sales on Ubisoft games lmao
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m29a
(@m29a_) reported
@shinobi602 With Ubisoft (other major publishers too), there has always been a bit of a disconnect between the very vocal enthusiasts online, and bulk of more average players out there. Ubisoft sticks with a familiar strategy because it has worked extremely well time and time again.
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I'm you but depressed
(@mr_blindsight) reported
@jurissic man they literally offer a service ubisoft+ like wtf is that
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Stephen
(@Stefan0vich) reported
@DanAllenGaming Did not hold my attention at all. Avatar a maybe. Mostly everything else is just add ons to current games. Ubisoft is usually a let down. Same this year. But cannot say I am surprised, they want a more live service approach. So here we are. Really wanted to see splinter cell.
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Robert Wagner
(@bitspiel) reported
@sevenfist777 @Ubisoft @Rocksmithgame It probably isn't a Win10 issue. I play on Win10 without issue. Most likely it is the physical USB port you're using. Don't use a hub (including one "hidden" by your case). Look up your motherboard's specs and find/use a NON USB3 port and see if things improve. Support can help!
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Cartman
(@MDV_Cartman61) reported
@NintenDev64 I've given up on hope of a new Splinter Cell. My heart has been broken by Ubisoft too many times now 😭
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Nintendood Blue ~Commissions Now Open~
(@Jake_Catseye) reported
@0Bennyman You gotta learn how to make your own stuff and fix bugs like that, the price being paid there is time and effort to learn that stuff. Ubisoft prevented me from playing a bootleg Rayman Legends on my computer. Because i had to launch it with Ubisofts program, which made me log in.
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RubMySweatyThighs
(@Venom_Big_Boss) reported
@CHRISTO76981380 Again read the answers whats the problem with waiting for ubisoft sales on these titles are you new to this?
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Nicholas “megazx456” Evans
(@Megazx456) reported
@MrMidasGames That be the main issue I have with some Ubisoft games. Hella padding and oversized maps. I haven’t even finished AC odyssey. And that mad in ginormous
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Wiggle Wiggle Vigil
(@DaOfficialVigil) reported
@Swarley133 @Ubisoft I think Tom Clancy would actually be cool with this. If done right it could be very interesting, only problem he probably would have with it is that it’s 60 ******* dollars.
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Marijan
(@hyrulelink16) reported
@Xbox Ubisoft sub service and now devolver digital? Microsoft game pass got some competition
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YoBoiDaRock
(@YoBoiDaRock) reported
@gamer_borja @Ubisoft No problem
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ADrunkenCanadian64
(@ACanadian64) reported
@sevenfist777 @Ubisoft @Rocksmithgame It's not a Windows 10 issue. You need to see if your BIOS supports XHCI Hand-Off, if it's disabled, enable it. If you can't enable it, it's because your motherboard no longer supports it as it is a legacy feature.
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Showbiz Chimp
(@ShowbizChimp) reported
Just realised that Ubisoft will be back on Tuesday to support Nintendo. Beyond the subscription service coming to switch is there a tie up with new Nintendo Home Hardware? Gearbox next. #E32021
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Kayden 🌑🏳️⚧️ #StopTheHate
(@PenumbralBeast) reported
@MoonMaws Not all studios do this--the biggest culprits are companies like Acitivision, EA, and Ubisoft. Sony's not as much of a problem with regard to shuffling people around, thankfully.
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ltsEasyy
(@ltsEasyy) reported
@Plertoo @RyyFyy The problem is that Ubisoft support is the frontline of support when it comes to appeals to get unbanned from a game it shouldn’t be that way, a dev that works on the game should decide weather or not someone gets unbanned
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Katosepe ➡️ Luthadel
(@vg_oftheday) reported
@TheFyrebug Yeah, they just announced it at the Ubisoft show. It's a subscription service "sequel" to Rocksmith.
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Jarf Taco
(@JarfTaco) reported
@PositionsTears @PopCrave I mean Ubisoft did make Rocksmith There’s some weird streaming service edition coming later this year
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Mii 🗸
(@MiitopianLoool) reported
Sorta just skimmed through the Devolver Digital presentation, though it seems they had a lot of fun making it, and a more comedy focused presentation is awesome after the ******* drag that was the Ubisoft presentation. But seriously, how does that streaming service work?
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daniel -_-
(@thespidermeng) reported
@DitkoShill That Ubisoft event..... Yikes..... No splinter cell, no Rayman, no classic non beyond good and evil 2 and making Rocksmith a subscription service. Like sure it's more accessible but yet another subscription to pay for.... Here's hoping Xbox and Nintendo show cool stuff...