Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	12 hours ago
Missouri City	Sign in	15 hours ago
Charleroi	Online Play	5 days ago
Lille	Sign in	6 days ago
Paris	Sign in	6 days ago
Paris	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alex🚦MANDO ERA!!!!! (@CorellianAlex) reported 3 minutes ago

  @90sbabyvpn my problem with some ubisoft open world games.

• 
  Envy (@EnviousR6) reported 3 minutes ago

  @Ubisoft please fix the audio, I can’t hear any of my teammates comms even with restarting and the cheater issue, I know it’s going to be forever until they’re banned but 8 of my 13 games have been against ragers please help me

• 
  SSlop (@SustainableSlop) reported 12 minutes ago

  @Pirat_Nation The EU will bail Ubisoft out of the financial trouble, because both hate White Europeans. This is the future, the EU sovereign Islamic Communism.

• 
  Quentin Styger (@QStyger70853) reported 13 minutes ago

  @Cyael It is cannon in the Concordian extended universe which has broken the 4th wall into the Ubisoftian universe making Sony, Ubisoft 2, the second Ubisoft that Tencent needs to complete it's turdinian game studios gauntlet.

• 
  Anish Moonka (@anishmoonka) reported 15 minutes ago

  Rayman is a little cartoon hero with no arms or legs, and back in 1995 he made Ubisoft famous. Then the company he built spent thirteen years acting like he didn't exist. Now that they're in serious trouble, they're bringing him back. He started out as a launch game for the very first PlayStation, dreamed up by a young French designer, Michel Ancel. He sold more than three million copies, a huge number back then. A year later, Ubisoft sold shares to the public for the first time. That early hit helped turn a tiny French company into the giant that would later make Assassin's Creed. His best years came later. In 2011 and 2013, he returned with two beautiful hand-drawn games, Rayman Origins and Rayman Legends. People still rank Legends among the best games of its kind ever made. It was finished and ready to launch on Nintendo's Wii U. Then Ubisoft held it back seven months so they could sell it on PlayStation and Xbox too. The people who made the game were furious. Ancel and his team posed for photos holding handmade signs that begged their own bosses to just let it out. One read "Release Rayman." Another showed Rayman crying, next to a single word: "please." Ubisoft said sorry by handing Wii U owners a free piece of the game. When the full game finally arrived that September, it still sold worse than Ubisoft hoped, and took years of re-releases to reach 4.48 million copies. That made it the best-selling Rayman of all time. And then he disappeared. That was the last proper Rayman game for over a decade. He got shoved into small phone games, while the screaming cartoon bunnies from his own spinoff, the Rabbids, blew up bigger than he ever did. They got so popular they dropped his name from the title and started teaming up with Mario. The bunnies alone have sold more than twenty million copies. By 2023, Rayman was a guest character you had to pay extra for, dropped into a game about the bunnies he used to fight. His creator quit Ubisoft in 2020. This past January, Ubisoft fell apart. In a single trading day its stock lost a third of its value, the worst day since the company went public in 1996. The whole business was suddenly worth about 616 million euros. At its peak in 2018, it had been worth 11 billion. Ubisoft cancelled six games and shut two studios. A few months later it reported the biggest loss in its history, around 1.5 billion euros. The team behind one of its recent, well-reviewed games had just been broken up after it sold poorly, and some were quietly moved onto this Rayman remake. Rayman Legends Retold survived the cuts that killed bigger games. The little cartoon who helped make Ubisoft a giant is now, three decades later, their safest way out, because when you are losing money this fast, nothing beats a game people already love.

• 
  GOD over Government (@JM_Edwards) reported 16 minutes ago

  @Sony No live service slop... Bloodborne upgrade to 60 FPS Remakes of games stuck on PS3. Bring back Socom! Since Ubisoft can't get itself together there is an opening for a good 3rd person military tactical experience.

• 
  Cool Guy™ 🌈✞🌛 (@ChurchOfMoons) reported 16 minutes ago

  @jacob_spagnotti I also just. Kinda gave up on Ubisoft as a studio like 7-8 years ago, after they said they'd never do Child of Light 2 because it's not live service, and after converting Beyond Good & Evil 2 into a live service prequel

• 
  Cryobi (@Cryobii) reported 21 minutes ago

  It's been a long time since I've played it since I lost my last save (thanks for not adding cloud saves, Ubisoft) so I haven't really explored much of the content beyond that unfortunately. Also aside from the issue above, I love Rayman Legends and I look forward to that remake.

• 
  Duke of ducks😈💍✨ (@mat97siv) reported 23 minutes ago

  @LinaLavendula if customers wouldn't choose to still buy the game on steam at a higher price, then the delisting wouldn't be an issue for Ubisoft. That means customers are forced to pay a premium to stay on the better distribution platform, which is anti-consumer

• 
  Common Cause (@copycatkilla666) reported 25 minutes ago

  @BigPPNRG11 @Isagold2 @Pirat_Nation But it does It's their storefront and Ubisoft by having their own is a competitor at that point. Why should steam have to let Ubisoft benefit from the hard work steam devs put in making the storefront and customer service as good as it is just to try to undercut them?

• 
  wildcat (@tehrlwldctfn92) reported 25 minutes ago

  @NostalgiaPro @YorchTorchGames It’s not going to be a crash just a restructuring. Xbox may have already done it potentially. Just depends how determined these big companies are to self destruct. Ubisoft has already restructured as well. This years lineup for goty shows an improvement in quality already.

• 
  eric szorvas (@EricSzorvas) reported 28 minutes ago

  @Rainbow6Game whats with the lag when i play i cant move or see my opps like bazalright @Rainbow6Game @Ubisoft

• 
  Dqiz (@Dqizen) reported 30 minutes ago

  @Ubisoft if I get 1 more ******* matchmaking error I promise I will ******* nuke your whole company and kill the lot of yis

• 
  Quattro (Weiss's Husband) (@QuattroMKII) reported 31 minutes ago

  @UShouldn_tCare @RdHdSteppeson The problem is that Valve marketed Ubisoft's games on Steam's front page and as thanks, Ubisoft wants to undercut Valve by selling the exact same game for cheaper on Ubisoft's own store.

• 
  Qyuri (@meQyuri) reported 31 minutes ago

  @Pirat_Nation There's XBOX, PlayStation, Nintendo, Epic Games, EA, Ubisoft, GOG... what do they mean by monopoly 😑 Steam just happens to have better service. I say *** gud.

• 
  Vivianne Cross (@TheVivCross) reported 31 minutes ago

  @StrawHatNate27 @Javi35642778 @MightyKeef Ubisoft has a subscription service so yes millions didnt buy it

• 
  Gospel🍉🇵🇸 (@v1bezz0) reported 33 minutes ago

  It’s even funnier with Legends retold cause even if they do in fact make Rayman 4 it lowkey could just get the Crash 4 treatment and be seen as a failure in Ubisoft’s eyes if it don’t make Assassin’s Creed Numbers Ubisoft and Activision are just two halves of the same coin

• 
  Khaled (@DinnerDropper_) reported 34 minutes ago

  @merychxrry @xIWanderlustIx Black flag is a more remaster than a remake! Anyway not a problem, Underworld needs to get remastered just like exactly how Ubisoft has done with Black Flag. Underworld has numerous things to get as polished as AC:Black Flag!

• 
  The Tonicmole🧐 (@TheTonicmole) reported 35 minutes ago

  @Dexerto Steam is the best service and dominates the market through competitive pricing and wide selection. That’s not a monopoly. Microsoft Store, PSN, GOG, Epic, EA Store, Ubisoft Connect…how many ******* options do people need?!

• 
  Thorn (@ShoushiR6) reported 37 minutes ago

  @Poxonlox I understand what they were going for though. The “problem” Ubisoft had with 1.0 is top players were hitting champ super fast. So 2.0 added a longer progression. 3.0 feels like 1.0 but ranking up to champ isn’t as fast

• 
  Bobby Western Diving School (@BobbyWesternTN) reported 39 minutes ago

  @TimSweeneyEpic How much do Xbox, Sony, EA, Ubisoft and Nintendo take on their stores huh? It's all well and good complaining about their cut but my gosh does Gabe provide a better service than the pitiful Epic store.

• 
  ReimansZuwa (@ReimansZuwa) reported 41 minutes ago

  @TimSweeneyEpic Brother... "Be better". Steam is not a monopoly, i can buy any game EXCEPT THE ONES SOME DEVS DECIDE TO NOT SELL FOR ANY REASON on any platform. problem is, like battlenet, uplay, EApp, there is little or less features/performance than Steam or GoG Galaxy, idk why, you tell me.

• 
  404oops (@oops4041555) reported 46 minutes ago

  yk they could've chosen to leave the steam store, because they already know that players own rainbow six and let them play the game through their ****** uplay launcher terms are terms, dude let's talk about you, tim! you broke them, and then started crying like you were a victim of some abuse. you're a ******* billionaire, you're not a victim, you legitimately abuse the microtransaction system to trap people into a vicious cycle of spending money. if you have an issue, either bite the ******* bullet and forfeit what could possibly be pennies to you, or bite my *** and lock people out of paying for virtual dollars from the app, while allowing computers to pay for it. you have to pay for the services you use. 30% is perfectly ******* fine, tim. everyone does that. i will pay you 30% of my whole wallet for you to shut ******** up.

• 
  Infinitale: Chronicles | Available on Amazon.com! (@InfinitaleComic) reported 49 minutes ago

  Sony’s State of Play had some really high highs and some really low lows for me. Here’s my two cents about the notable games I could remember from the presentation: Marvel’s Wolverine: Violent, Brutal, & Looks Fun. The visually unappealing Jean Grey model isn’t enough to harm the game for me. It looks awesome. I’m just not buying a PS5 for it. Tomb Raider - Legacy of Atlantis: Finally! I know it’s a reboot but THIS is the Lara Croft I loved playing — not some dower, mopey Millennial. I’m genuinely excited for this one! Marvel’s Tōkon - Fighting Souls: I’ll be playing this on Steam when it’s out. I love the “Marvel vs.” games so this looks like a great new addition to that series. Rayman Legends Retold: It looks great! I don’t buy Ubisoft games though. Silent Hill - Townfall: This is looking better and better the more I see of it. Something’s rotten in Innsmouth. Games like this sink or swim on their story. Hopefully the story is better than the previous installment in the series. That last one was awful. Either way, I’m hopeful. Until Dawn II: Not my cup of tea but I’ll enjoy watching someone else “play” it (just like I did with the first one). This genre just isn’t for me. Dune - Awakening: I enjoyed the books and the films but this game just doesn’t appeal to me in any way. The Lost Wild: Is this or is this not part of the Jurassic Park property? Either way, I’m not a fan. Ace Combat 8: Didn’t see any gameplay to be able to judge either way. Stuntman - Hollywood: Didn’f see any gameplay to be able to judge either way. ILL: Horror survival. It looks visually impressive and probably has some genuine scares to be had. It may be worth watching someone else play it on Twitch/YouTube. Dynasty Warriors: You play one musa, you’ve played them all. That’s a pass for me. Onimusha - Way of the Sword: It looks decent but the gameplay has me interested. I loved the other games in the series so I have high expectations. Gotta check out the demo. Control - Resonance: I loved the previous installment. Definitely going to keep my eyes out for this when it’s available for Steam. Marathon: D.O.A. Kemuri - Hunt the Unseen: It looks like a game as a service (regardless if it is or not). Not my cup of tea. God of War - Laufay: No. You can’t take the God of War out of a God of War game and replace him with a feminist Dungeons & Dragons campaign and expect fans to be okay with that. This doesn’t work for me. The “quirky” gelatinous cube, “Frank” is pure millennial slop writing. What a tone deaf burial of a once epic series. Overall, I’m happy to see Sony making strides to justify ownership of the PlayStation 5 after all these years. Unfortunately, for every step forward, like Wolverine’s unapologetic violence and Tomb Raider’s gorgeous return to form, there seems to be a step backward with poor direction choices like “Let’s backseat our hyper-masculine rage-monster hero for his dead wife.”

• 
  Lina‎ (@LinaLavendula) reported 55 minutes ago

  @Jamsyy97 Steam offers a great service and im glad most games I care about is on it. But I also dont think its a good practice to try and strongarm big publishers like this. I think people exclusive look at this as a good thing becuase Uplay is awful to use

• 
  Jason Kleindl (@JLKleindl) reported 58 minutes ago

  @DatBellx @Ubisoft They can make whatever tweaks they want to ranked, but until they fix their matmaking algorithm to prioritize balance over speed, every ranked system will be ****.

• 
  Soulsuke (@soulsuke0) reported 58 minutes ago

  @eXtas1stv So, it's a monopoly because... Customers want to buy on Steam? I mean, Ubisoft forces you to input your login credentials EVERY TIME you want to play an older AC game because they don't want neither to update the game nor to ditch online verification even after they killed MP.

• 
  Aceman67 (@aceman67) reported 58 minutes ago

  @theWellRedMage Steam is not a Monopoly The legal definition of a Monopoly requires that something be the sole source of a product or service. Since Playstation, Microsoft, Xbox, EA, Epic, Ubisoft, GoG and others exist, Steam, by definition, CANNOT be a Monopoly.

• 
  SpoonzRus (@SpoonzRus_) reported 60 minutes ago

  @Ubisoft still never failing to release absolute dog updates to siege. once again another unplayable season due to crashes and server errors!!

• 
  Brianna Reeves (@PirateBL_R) reported 1 hour ago

  I believe the root cause of many PlayStation live-service problems stems from the closure of Zipper Interactive. MAG 2 BR at the height of Pubg & Fortnite? Easy. Ubisoft fumbling Tom Clancy? SOCOM can whet that appetite. There'd have been no need for Concord et al.