Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (9%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 15 hours ago |
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Game Crash | 16 hours ago |
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Sign in | 21 hours ago |
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Sign in | 2 days ago |
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Hacking / Cheating | 4 days ago |
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Matchmaking | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Braidz (@BraidzMCau) reported@Skillful__ @msq_dev @xShephardx Issue is if you want the open world to be truly open to you, you need to push through the chore of a main and side quests. Its one big 250hr tutorial like a Ubisoft game on steroids.
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slayersparks (@slayersparks1) reportedHey @Ubisoft fix your ******* game. I got kicked from my ranked game because of your ****** *** servers and was greeted with “error code: 4-0xfff0be2c” when I tried to join back. You are a million dollar company. Instead of worrying about your gay ****, focus on fixing your game.
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Daichi (@AshenOne38286) reported@HardwareUnboxed IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.
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Nippopolis (@LaCucamunga) reported@Wehavecomefor The crash has already started, it's just a matter of how long can these companies go bailing eachother out after a AAA game flops. Ubisoft is already on the way out, we've had 5 different Concord-like failures, and not to mention everything coming out is a remake.
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VGFightschoolYT (@vgfytschool) reported@NirvanaSparkle @itzTizzleYT Its usually game dependent. Crazy as it sounds, Ubisoft games have a ton of accessibility features on PC. Problem is their drm and account system.
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Dogico (@dogicoats) reported@Beastness501 @CerbersEnjoyer I'll break it down since you have trouble reading. I am repeating claims YOU have made and WHY I think they are dumb. Despite your made up claims, I have never supported Ubisoft. Even though my entire twitter history has zero support, you think I support them.
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Picotrek (@picotrek) reported@Kirby0Louise You just have to install the Store Launcher to play. Ubisoft shoulda did it first tbh. At least not tied to a sub service lol.
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The Crew Motorfest (@TheCrewGame) reported@JimsterSeventy1 EU store is showing them for me, so I'd suggest contacting Ubisoft Support for them to take a look. The issue is resolved on our end 🙏
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JUSTLochlan (@JUSTLochlan) reported@legpits @Sweetzluf @Zizoplays1 Oh yeah I heard about that and almost did that solution before the mod but hated the idea of needing to change something like that for a simple reason that Ubisoft could fix themselves
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Jomy james (@Jomyjames3) reported@UbisoftSupport Why u guys suspended my ubisoft account. I didn’t do any mistakes still suspended without any information. Now iam struggling to login.
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Pyranthos (@pyranthos492) reported@Ubisoft I almost deleted my account today before remembering a vital service you provide. Regular reminders as to how much you suck, and why you don't deserve any money from anyone.
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Pointlighter (@pointlighter) reported@ExoSmack @glorpinity It had lukewarm reviews (always online with no SP just 2 years after SimCity + tech issues + difficulty) and didnt sell well (uPlay + $60 price tag)
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Deuspigeon (@Rustyknale) reported@ColdBwoyy @TheDivisionGame Welcome to Ubisoft. They implemented New ANTI_Cheat, blocking all MAC users that have to play via Cloud gaming. And didn't even solving their Cheat problem.
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Under Will (@UnderWillSmith) reported@AlisGoodTweets All ubisoft games look incredible that was never the problem with them
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Jack Avery (@_jackavxryy) reported@Ubisoft Fix my R6 account I have bought the game, level 50+ and have 20+ of attackers and defenders and still cannot play ranked. I’ve tried your case system and they aren’t replying, I have had it open for a month. Fix my account
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k.k (@KaiLovell02) reported@UbisoftSupport i literally cant connect to ubisoft. i cant access my games on ubisoft connect it just keeps saying a service is unavailable and i cant login. I cant even login on the website. ive spent alot of money on one of your games and cant even play it
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Nickotto'sGAMING (@NicholasOtto16) reported@optmistichuman @Ubisoft I don't really have a problem with it being gone but I feel if we complain enough they might bring it back,
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🧊 (@70Icebomb) reportedI may have been buzzed but my point still stands. Fix it. @Ubisoft @Rainbow6Game
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AgentX (@AgentX320) reportedfix this **** @Ubisoft or enjoy bankruptcy
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Norman Readdis (@NReaddis) reported@Ruggs2Riches @Cyael They're former Ubisoft veterans dude. Just because they now have their own studio doesn't negate the fact they're mentality and production value is that of a AAA to AA. I can say Kojima Pro is Also "indie" with that crash out comment. Lol
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MomentoMorii 🔞 (@MomentoMoriii_) reported@Ubisoft when fix breakpoint ? :)
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Augenzeuger 🇩🇪 (@Augenzeug) reported@kambyyy Getting this stuff to leave gaming IS more important than a single game. Publishers or devs that need others to check if they might step on some insane person's foot is a problem. Ubisoft used them and insulted japanese culture left and right. It's only the insane they care about
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hnreya (@hnreya) reported@cormecou @Neo_Berserker @Midvsmi it's because they don't fix the issues new hardware brings, they can't even bother changing ac1 to route the ips to the new ubisoft ones so the game doesn't stutter and freeze trying to reach servers that doesn't exist anymore.
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Shane (@geis_shane) reported@Senninsage @NerdPropellant Bro you don’t find it insane that PS makes the same amount as money as Xbox in content and services WITHOUT putting day 1 games in the service WITHOUT paying 1B for 3rd party deals…WITHOUT giving up lost sales…WITHOUT EA Play Ubisoft Epic deals…WITHOUT giving away cloud
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enviZERA (@enviR6riyl) reportednvm make it 7 hours @Ubisoft please fix ur ******* cheaters and servers
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gamegambiertv (@gamegambiertv) reported@Ubisoft @UbisoftSupport steam support is more useful than your customer service since they give me alternative methods to prove ownership such as proof of purchase which that person doesn't have and doesn't even own the correct license for siege which I still hold on my account collecting dust
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BRATOR (@imbratorX) reported@NikTek The game honestly looks fantastic. It scratches an itch I forgot I had for this game. When it launched, the downgraded visuals from the E3 demo were something I had an issue with. Now it's like Ubisoft delivered on the full vision.
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SushiHut 🇺🇲🍣 (@MrSushiHut) reported@Izelice Ubisoft is in so much debt that they're in real trouble.
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David Edwards (@DodgerDave007) reported@CrimsonDesert_ Feels like Ubisoft with the broken *** patches. Yea I’m done with this last patch. Broke my saves, bird feeders, can’t rematch bosses. And nothing about bird feeder.
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D. (@MysterD) reported@brodriguesco @SheriefFYI Same, as much as possible. Any games w/ multiple launchers are a disaster just to boot the game. Often, I just get UbiSoft games on UbiSoft Connect & EA Games on EA App b/c of the problem of say Steam booting EA App and keeping updated; and Epic w/ trying to boot Rockstar app.