Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (57%)
• Online Play (21%)
• Glitches (16%)
• Matchmaking (4%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Glitches	1 day ago
Sitten	Game Crash	3 days ago
Creil	Online Play	3 days ago
Dieppe	Online Play	8 days ago
Villefranche-sur-Saône	Sign in	8 days ago
Ciudad Jardín	Glitches	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  XÆN 🌹 (@XinDead) reported 5 minutes ago

  @Ilysomuch1000 @mrdaddyvondoom @itisscripted Yeah, it might not. But then why did people lose The Crew if Ubisoft hasn’t closed? Not owning your media is an issue that will only milk us as renters.

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 7 minutes ago

  Siege is one of the best ******* games ever made, connection issues, crashing issues, retarded ******* randoms that don't know their *** from a hole in the damn ground, constant ******* cheaters! Best retarded game ever @Ubisoft @UbisoftSupport

• 
  Grummz (@Grummz) reported 7 minutes ago

  Ubisoft FORGOT to include the GAME! Heroes of Might and Magic III, Complete Edition, was an empty box. The AAA publisher with massive QA departments and billions of dollars shipped a 23 kiloBYTE dummy file that errors out when you run it. It took them over 10 hours to fix it. People who bought the game were absolutely furious and reviews tanked. This is why people are mad at AAA publishers who act like they absolutely don't care about what they are pushing out.

• 
  ReKoN Fusion (@Mirage_R6_) reported 13 minutes ago

  @gothamsfinestt @JamezGrey121156 @CFB25News Not even that every update is to fix something they didnt bother to fix before the game came out and when they do they just break something else like is this R6 ran by ubisoft???

• 
  this ***** is ****** up (@axxentcore) reported 13 minutes ago

  I think my biggest issue with gta6 through the leaks are the Ubisoft *** sound ques. I feel like gta has always had like really diegetic sounds or something that played into an overall aesthetic but there’s like phone notification sounds for ui popups and pickups

• 
  TGM_dryo (@dryo88) reported 15 minutes ago

  @3denFPS WE LET IT FLOP? I'll explain, THEY,Ubisoft, never gave Mark Rubin(Studio director) an actual FPS focused engine, they gave him the same engine as "The Division" they burned an entire year trying to patch engine issues due to that fact

• 
  #1Republican (@CaliKev83) reported 18 minutes ago

  @TheDivisionGame @Ubisoft fix the game please. New update has broken the game and made it terrible to play. No sound. I will return when you release a fix. Missing blueprints and broken projects. I was looking forward to the update till I played it.

• 
  Gando 🐂🀄️ (@Gandometa_x) reported 21 minutes ago

  @ElienMosk I got a little experience in video game industry so I'm surprised how fast you are to create different things and video like that, but that was already happening to me when I was looking at artist in Ubisoft Open Space so I guess that's just a skill issue from me or a lack of learning x)

• 
  Dark Protagonist 🎮 (@ShanTofique) reported 21 minutes ago

  @GhostRecon Game is crashing at launch when starting game from Ubisoft store on PC, plz fix that. It wasn't crashing when the new DLC update released, but after the new patch, it's crashing all the time

• 
  TTVFrostwolf300 (@Wuffle300) reported 21 minutes ago

  Multiple celebrities pass away GTA 6 get a new trailer Xbox makes physical/digital keys for old and newgames. Sonic, Spyro and Crash are in FORTNITE Ubisoft fumbles the bag and sells a game without the game Lunar Eclipse happening tonight. All this with 4 days left of August

• 
  Dis appointed man (@Tosup012) reported 26 minutes ago

  @JosephSpade3 @Redemption39145 @BladeOpotato To me Rockstar is one of the last companies that I think of when talking about ”screwing over gamers”. Where is all this hate for EA, Ubisoft, Bethesda? Releasing either gambling pay to win **** or soulless broken games.

• 
  Brandon Foster (@Foster12335) reported 28 minutes ago

  @UbisoftSupport I wish for a uk number to contact Ubisoft customer service via phone and speak to higher management. I have been having a tennis match with online customer support and they keep closing my case and keep repeating the same answers when it’s Ubisoft systems failing

• 
  𝚂𝚒𝚛 𝚁𝚎𝚝𝚛𝚘 𝙳𝚊𝚍𝚍𝚢 ❦ (@archonik) reported 29 minutes ago

  @progXprog @JNavok Your example is made in bad faith as you are purposefully picking extreme cases of online only games. There are online games dating back to the 80s that no longer work due to lack of official server support. So your "laws changed" argument has no ground. And even then, you are talking about a completely different problem -- nobody revoked your licence for The Crew or Concord. You are still legally allowed to boot the games. You are not breaking any laws or licenses by starting the discs. They "just" don't connect to servers. Which is a completely separate problem the community's been trying to fight for years. And why Stop Killing Games exists. And The Crew is the worst possible example you could have picked because Ubisoft is facing a major class-action lawsuit over this and the case is ongoing. The digital version of the Crew was literally removed from people's libraries, so even when a community solution was devised, legal purchasers could no longer use it. Something that could not happen with physical copies where the data is still available and there is no legal way for the company to take it away from you.

• 
  David Phipps 🇺🇸⚔️ beep/bop/boop (@dragbug1) reported 31 minutes ago

  @seanaintsmart @jan_volad You seem to fail to understand the real issue. The issue is about ownership. Digital is fine, I like it better too, but per Ubisoft, and Sony, I do not own it. It's a digital license. I want ownership and I want to give it away or trade it or sell it. Get it yet?

• 
  Emeritus_Byte_of_Darkness (@AluCard655687) reported 33 minutes ago

  The irony is people refused to spend an extra 20$ for the game. Yet have no problem finding money to buy 2 mins footage of a three year old build of the game, off a hacker that’s a low life and scamming people, yet call Rockstar greedy and corrupt when in reality they never released a bad product, unlike ea and ubishit, or a broken *** game like Bethesdas **** that has to have a launch day patch, and weekly patches for unfinished games, all three of them do it. You’re just mad that there’s no disc and online. When ea and Ubisoft also went with no disc and there have been crickets from everyone.

• 
  VI (@JulieD42957568) reported 33 minutes ago

  @snakeiter1 I bought Far cry 3, 2 weeks after they did an Ubisoft software update, and since then, the game crash after 5min. Impossible to play, like impossible eeee!!! It's been 3 month now, still not fix 😡 !!!

• 
  Eleven (@alle1even) reported 36 minutes ago

  @DenLoginoff I've used it a few times to fix PC issues, specifically my pc kept waking up from sleep. It also fixed an Ubisoft launcher problem where every time my PC went to sleep or I closed the launcher I would have to log in again. A few other things too but mostly coding lol

• 
  Patrick PJ Realmuto $BUBBLE 🫧🫧🫧🫧🫧 (@JammedDoor) reported 37 minutes ago

  Fix the smurf accounts. Fix the xim cheaters. Instead you ban people for using vulgar language . Imagine a mature rated game like Grand theft Auto doing the same things they do in this game. Ubisoft will be sued for stupid **** antics @Rainbow6Game

• 
  Koke (@kokesher3) reported 37 minutes ago

  @Grummz Ubisoft needs to be bought out or crash and burn, this needs to stop. Gamers deserve better.

• 
  Chong Wingkong (@ChongWingk71066) reported 39 minutes ago

  @Lionel706666029 @KindredBlade Calling Western AAA studios "communist" is economically illiterate. EA, Ubisoft, and Activision don't answer to public collectives; they answer to Wall Street institutional investors, EBITDA targets, and quarterly shareholder calls. Corporate PR trend-chasing isn't "communism"—it’s risk-averse late-stage capitalism designed to protect market cap. ​Beyond the category error, lumping an entire hemisphere together is pure fallacy. Treating mega-corps the same as studios like Larian, CDPR, Warhorse, or thousands of standalone indies ignores the teams actually delivering deep mechanics, zero DRM, and consumer-first releases. ​Regional tribalism ruins consumer standards. A game isn't good because of where it was coded, and giving any developer a blank check just because they aren't "Western AAA" is how you end up accepting predatory monetization, broken optimization, and live-service bloat under a different flag. ​Judge the software on frametimes, physics, mechanical depth, and fair pricing—not culture-war buzzwords.

• 
  Abel The Strong by The Good Lords Mighty Grace (@shydout) reported 40 minutes ago

  @dame_r6 The game is unplayable too many bugs , too many dcs , no comms but people wanna coms randomly , its the worst experience ever , but when you stack its 10x easier why wouldnt he ? Ubisoft knows theres bugs and cheaters they try to fix the game but they hope you still play, i wdnt

• 
  stefani (@xcxtopia) reported 42 minutes ago

  @justdancegame fix your servers ubisoft

• 
  PulpyGamesStudio (@KnightsF56749) reported 42 minutes ago

  @gladkyi_dmytro Yes, that's my problem with this ****. I want Steam to be an equal marketplace, I understand bigger companies have more $ to push marketing/more coverage, but this is an obvious playing favorites to clearly not make Ubisoft go through the same standards as solo devs for a launch.

• 
  Devils Advocate (@M3ta_Save) reported 48 minutes ago

  @Steve31205369 @roro__c I'm not arguing about playstations digital future I'm arguing about this point specifically. I think consumer rights for digital products should be mandatory. But in this case we don't know of sony did this because they wanted to or if StudioCanal just didn't want to renew. If it was the later then sony doesn't have a choice in the matter they just following the law. Also I dint know of any case where sony themselves has removed games from somebodies library that hasn't broken TOS without a refund. Other devs have like Ubisoft with the crew but don't think I can name a single sony owned IP that this has been the case. Although I'm happy to be mistaken.

• 
  Seiba🗡️ (@Tsuki_Seiba) reported 48 minutes ago

  @Jeans_TV The AAA gaming industry isn't even close to collapsing tho, I've heard this narrative repeated for the past decade and never once has it come close to being true. The only company that is really in trouble is Ubisoft and that's moreso their own fault from being severely out of touch with consumers. But also investing money on projects that end up being cancelled instead of putting more money into existing live service titles(Rainbow Six Siege and For Honor).

• 
  Chong Wingkong (@ChongWingk71066) reported 53 minutes ago

  @Lionel706666029 @KindredBlade Calling Western AAA studios "communist" is economically illiterate. EA, Ubisoft, and Activision don't answer to public collectives; they answer to Wall Street institutional investors, EBITDA targets, and quarterly shareholder calls. Corporate PR trend-chasing isn't "communism"—it’s risk-averse late-stage capitalism designed to protect market cap. ​Beyond the category error, lumping an entire hemisphere together is pure fallacy. Treating mega-corps the same as studios like Larian, CDPR, Warhorse, or thousands of standalone indies ignores the teams actually delivering deep mechanics, zero DRM, and consumer-first releases. ​Regional tribalism ruins consumer standards. A game isn't good because of where it was coded, and giving any developer a blank check just because they aren't "Western AAA" is how you end up accepting predatory monetization, broken optimization, and live-service bloat under a different flag. ​Judge the software on frametimes, physics, mechanical depth, and fair pricing—not culture-war buzzwords.

• 
  Jay (@M15T4J4Y) reported 53 minutes ago

  @WeezSays @LonoSG Not true for all of them. Steam’s own offline-mode FAQ even says games that use an external launcher often won’t start. You lose multiplayer, sure. But a lot of single-player titles still won’t launch if EA App, Ubisoft Connect, Rockstar, or CDPR’s REDlauncher can’t phone home. I’ve had that exact problem with Mass Effect Legendary Edition (EA) and Witcher 3 after the next-gen launcher got added. “Steam games play offline” is true for some Steam games. It’s not a blanket rule when the publisher bolted a second storefront onto the install.

• 
  Dylan (@Dyrockclimb) reported 54 minutes ago

  @Ubisoft Fps** fps glitch so annoying have to leave the game for 3rds at a time and or catch a ban just to fix#idkwhyistillay @Ubisoft @Rainbow6Game

• 
  M (@M92167930) reported 56 minutes ago

  @Ubisoft @TheDivisionGame Can someone fix Ubisoft Connect instability issue? Thanks

• 
  South East Asia Game Aesthetic (@SEAGamethetic) reported 58 minutes ago

  @Doonishsan @XilliaMainis Yes, it was made by Ubisoft Singapore. When Skull and Bones was in development, the game filled with internal issues both from goverment and Ubisoft which made a lot of people in Ubisoft felt sour