Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Soumagne	Online Play	2 days ago
Paris	Sign in	2 days ago
Bradford	Sign in	3 days ago
Amiens	Sign in	3 days ago
Elche	Online Play	3 days ago
Doha	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shay :) (@Shaidh_67) reported 1 second ago

  @UbisoftSupport @Rainbow6Game Gone fix Ubisoft connect ya ******* ballroots

• 
  henry (@henry5839201746) reported 34 seconds ago

  yo @Ubisoft can you fix not being able to equip the black attachment skin to all like you can with the other universal skins?

• 
  TUY (@TUYonYT) reported 4 minutes ago

  @KryZenDesigner It's both their faults, Nintendo for even making the ideas and Ubisoft for cheaping out and using it. Nintendo should've had more storage options for its cartridges and this wouldn't be an issue in the first place.

• 
  Madhav Agarwal (@Madhav_2077) reported 8 minutes ago

  @Pirat_Nation the funniest part is nobody asked for this. some consultant somewhere just invoiced Ubisoft $80k to invent a problem from 2013 😭

• 
  Abdulmalek majeed (@ABDULMALEK_97) reported 8 minutes ago

  @UbisoftSupport @Rainbow6Game Hi support my account please help me Hello, Ubisoft support team. My account was unjustly disabled. I'm a professional and experienced player because I dominated others and played with high skill. Anni is a big player and I don't use any cheats. My team and I play a special style of attacking, also known as a quick attack. The issue can be resolved by checking my game history on my account. I swear to God, I don't use any cheats, and the accusation of cheating is false.

• 
  IlluMiniDieval (@PeasantFromPast) reported 10 minutes ago

  Ubisoft is treating their singleplayer games as if they're live service and even after releasing their ******* game like Odyssey and Valhalla. They will actively make games more grindy in updates and make you spent 100 hours and make you spend your irl money on ingame shop

• 
  Mars (@MarsNAO) reported 11 minutes ago

  @jss2045 @poliwa_93 Too many of you seem to think graphics make games good. The tits isn't the problem, they are just the final 💩 on top of all the other 💩 Ubisoft decided to torch and waste resources on instead of actually doing something valuable and creative.

• 
  Chud Lawyer 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸🇳🇴 (@ChudLawyer) reported 11 minutes ago

  @Grummz “Will not return to profitability until 2027 or 2028. - Ubisoft will focus on live service games.” Then they have learned nothing. Prepare to keep hemorrhaging money.

• 
  FranHN 🇵🇸 🇸🇩 🇪🇭 🇨🇩 (@FranHN__) reported 13 minutes ago

  @RayRichh @_syncbreaker_ The games are not lazy at all. The problems with Ubisoft are about management and financial management

• 
  Sporg (@SporgSensei) reported 13 minutes ago

  @lmkifiwin That's the problem. People get too easily hyped for a "REMAKE", "REMASTER" of THE SAME COMPANY that ruined so many of their current IPs. Ubisoft isn't the same as they use to be. It's a company full of dumb people. Do you HONESTLY think they had any amount of respect for it?

• 
  Warden-Commander (@KurouPS4) reported 17 minutes ago

  @TheJungleMan0z @GiveMeBanHammer Ubisoft had to sell nearly a third of their stock to Vivendi starting in 2015. They narrowly avoided a hostile takeover in 2018. This company's been in trouble long before everyone even heard the word "DEI".

• 
  Suryadeepto Sengupta (@Suryadeepto06) reported 21 minutes ago

  @ac_landmarks Honestly it feels like some people are just waiting to find the smallest of the smallest issue and crucify Ubisoft lol. When I first played BFR for the preview, I did not expect some of the nitpick I saw lol.

• 
  Diego 🤍🇬🇹 (@DiegoSanchezRMG) reported 21 minutes ago

  @UbisoftSupport Hey Ubisoft, tell me how I top fragged in my latest match of @Rainbow6Game, just for the game to crash and kick me out right before we won, and on top of that I get an abandoned penalty and “lost” the match, how much longer are we gonna deal with this on Xbox?

• 
  🧛‍♀️ RawbieTheRawbit 📼 (@RawCyberHub) reported 23 minutes ago

  @luscielia Save and make them better? Capcom Ubisoft (fix them) Square Enix (Squaresoft return)

• 
  Icelandic Cubicle (@CubeWater_) reported 25 minutes ago

  @topchef1288 No because this is clearly something done on purpose, they ragebaited the community for something they had already done just not released. While the game still has other issues which will either not be fixed or will be fixed after 5 months. Ubisoft has rotten very deeply.

• 
  Bones Senpai 🖤 (@EVNFT) reported 28 minutes ago

  Been playing Star Wars Outlaws nonstop for 3 days. Great Star Wars atmosphere and fun overall, but Ubisoft still has the same problems as always: too many climbing missions, repetitive enemy bases, and gameplay that starts to feel copy pasted after a while. Still a good game, just held back by repetitive design like most Ubisoft productions.

• 
  Timo (@TiimoTP) reported 28 minutes ago

  @__John741 KCD2 has significantly more motion capture than odyssey and Valhalla, that alone makes it better, cyberpunk made an in game cutscene system that is leagues of AC, and Ubisoft have the money, it’s clearly a skill/laziness issue, not money.

• 
  Death4Laughs (@U8Death4Laughs) reported 33 minutes ago

  @himbomemer @Ubisoft @UbisoftSupport fix this slop or I won’t buy the game..

• 
  maze (@mazey013) reported 40 minutes ago

  @xShephardx a multi billion dollar company skimping on their cutscenes and the quality of storytelling since the past 3 games and people wonder why ubisoft receives so much hate. this and alot more. idk if they have much time to fix stuff, but if they do then it's surely needed.

• 
  Youwin (@Youwin1996) reported 43 minutes ago

  @Rainbow6Game I wish i could play but you wont fix Ubisoft connect recognizing w party but ingame doesnt and wont connect friends

• 
  Andreas Vassvik 𝕏 Official Expert (@RealCyberkitten) reported 43 minutes ago

  @SynthPotato The fact that it's Ubisoft and all of these issues are Ubisoft issues... I'm not getting my hopes up they'll fix anything. I was cpbsidering getting this on launch when it was revealed. Looks to be another sale pick up at best now. Ubisoft just can't help themselves.

• 
  GhostsVector (@GhostsVector) reported 44 minutes ago

  @Ubisoft tell me why I got booted from a match couldn't reconnect and got an abandon sanction for something that not my fault fix your ******* game

• 
  Thraex Aquator (@thraex_aquator) reported 46 minutes ago

  @Mangalawyer Black Flag was my favorite, and the last from the series I found interesting and good enough. Completed that, and all AC that came before. I will not shed a tear for Ubisoft, let them crash and burn.

• 
  ten (@tenfosi) reported 47 minutes ago

  if you have a game on steam and you open your own stupid ******* launcher from steam when i open the game i will just pirate the game even if ive bought it i hate you ubisoft **** OFF I DONT WANT TO SIGN IN TO YOUR STUPID LAUNCHER

• 
  Adam Hannan (@AdamHannan7) reported 50 minutes ago

  @TheHiddenOneAC I'm not interested in Hexe by the sounds of it at all but if the presentation is backwards from this then idk how Ubisoft can't see that's a problem.

• 
  Sweetz (@Sweetzluf) reported 52 minutes ago

  Fix this Ubisoft. This is such a downgrade!

• 
  AgentofChaos07 (@AChaos0790849) reported 53 minutes ago

  To be clear I’m. It calling anyone out in this I’m just saying to everyone in general. Ladies and gentlemen this is why you never pre order a Ubisoft game. I was so excited for this remake but will not be buying it. All they had to do was remake the graphics and fix complaints that the community had about the original one and it would have been a damn money printer. Instead they ******* ruined it by ******* up the cutscenes. Censoring the language, insults, and hot characters and turned it into to AC Shadows basically. **** @Ubisoft you dumbfucks deserve to go bankrupt.

• 
  Gunslinger (@Rastaman2303) reported 55 minutes ago

  @TheHiddenOneAC Ubisoft is still Ubisoft some things can't change. And I'm afraid these aren't the last problems we might encounter during the release.

• 
  graftvhost (@graftvhost) reported 56 minutes ago

  @Pirat_Nation Don't buy AC Black Flag Resynced. It's simple. It should have taken Ubisoft 1 failed game to right the ship. Instead, they spent almost a decade on slop. Let them fail. Give Tencent the ammo it needs to takeover, remove Ubisoft management and fix the wealth of IP they hold.

• 
  Down4cards (@Down4cards) reported 59 minutes ago

  @BardoUmbra @Pirat_Nation Because it's not how it works. Ubisoft had hundreds of games. Some live service some in development they released 6 games last year and were working on including 6 live service games being updated. Most of these games have smaller dev teams than war horse.