Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (69%)
- Online Play (15%)
- Glitches (10%)
- Game Crash (4%)
- Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 8 hours ago |
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Online Play | 12 hours ago |
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Sign in | 18 hours ago |
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Online Play | 1 day ago |
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Sign in | 1 day ago |
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Glitches | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Vyse the Tetrisdork (@tetrisdork) reported@Stallion83 I think there might be some issues. I think, legally, none of the COD titles can be on xCloud without Ubisoft's approval as they own the cloud streaming rights. A result of the MS/Activision acquisition.
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GODZILLA (@_CaptainBobo_) reported@Ubisoft @UbisoftSupport please fix your ****** game. Been trying for the past hour to login and I can’t. It resets my **** both PlayStation and Xbox. Like it’s ******* embarrassing. I played at 7am today just fine go DoorDash at noon been home for an hour can’t play
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lee robinson (@leerobi08433142) reported@xShephardx You've seen how good AC Shadows looks, right? Especially on ps5 pro, the engine is incredible and not the problem. Ubisoft just like to cut corners to speed up game development because they've gotten lazy since origins
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Svein (@isaacsve) reported@BurntOutGenY @XboxGamePass @asha_shar Im with u it suck for console users, i hope they fix this with helix im not gonna pay for online in a pc like console. (I dont use ubisoft or Fornite either...) EA play its cheat so i dont think that is the problem.
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trash (@hotgarbagetake) reported@mean_mystic @K__Med That’s why I think the a la carte system would work best so ppl could have a cheap barebones gamepass if that’s what they want or upgrade by adding on ea play or Ubisoft or Fortnite or whatever. I like the idea of a huge Netflix style library service for games but that’s just me
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Yurilowell (@LowellYuki) reported@PlayStation are u guys have issues with ubisoft bc i can even play a ubisoft game without getting errors
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Alfonso Jiménez (@Fonsi95) reported@asha_shar Good news to have a lower price on the service. Still some extras like fornite crew, Ubisoft classics and EA play that will be interesting to remove a few of them, so finally have a really competitive price.
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El Campeón - Gio ⚒️ (@xrgio_o) reported@Welfare_JBP @asha_shar I don't see fort being that big of an issue esp if they drop the crew pass from the 1000 v buck credit to 800.. I think they can benefit more from cutting Ubisoft and call of duty ..
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E K (@_drfr0st) reported@Rainbow6Game Quality Of Service is an unknown term in the ubisoft universe. Without providing this, you can not maintain a stable playerbase. There is a lot of room for improvement, especially in terms of communication
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16thHarmony (@16thHarmony) reported@Milkdawg67 @Nikfor_ Kind of. Think it's going to be diminished to a Ubisoft Classics service.
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Based Tom (@tom_shepperd) reported@OfficialPCMR Live service For the modern audience Ubisoft presents:
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Meandering Mystic (@mean_mystic) reported@hotgarbagetake @K__Med “Day one” is the key part there. Ubisoft Classics doesn’t include any day one games as far as I understand. And I don’t think a division or far cry title has come out since the service was added to Gamepass.
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Davorin Jurišić (@davorin_jurisic) reported@UbisoftSupport cant even connect to ubisoft connect! Error dolphin-028
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Shizlebizle (@ShyzleGaming) reported@UbisoftSupport Doesn't seem to be fixed. Still having issues connecting to Ubisoft connect.
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SV 108 (@SV_108) reported@Scratch_Point_Z This is a problem that western developers have had for a while, but now it's popping up in the east too it seems. Quality > Quantity. 80 hours of work-like tasks is not the same as 20 hours of actually engaging fun. It's why I fell off of Ubisoft games way back when.
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snoomy six seven (@esnumi) reported@CheeseGX_ even as a live service, it could’ve done much better with sooner price drops/ bigger discounts ala ubisoft/ EA
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E K (@_drfr0st) reportedQuality Of Service is an unknown term in the ubisoft universe. Without providing this, you can not maintain a stable playerbase. There is a lot of room for improvement, especially in terms of communication #Rainbow6Game
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pixels and dice (@pixelsanddice) reported@klobrille For those calling for removal of packaged deals like Fortnite, Ubisoft, and even EA - those are likely years-long agreements that can't be broken. Asha said they will continue to improve Game Pass over time. This will not be the last improvement.
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Maurice Andrew (@ShubzyM) reportedindustry notes: • ubisoft servers went down hard; ubisoft connect + games like rainbow six siege and the division 2 hit with widespread login & connectivity issues all day. players flooded reddit and downdetector • ubisoft also confirming assassin’s creed black flag resynced reveal coming this week.
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Lee W. 🇺🇲 (@Lee_Vertisce) reported@kabrutusdeid My wife and I wanted to play a co-op game together so we started playing FarCry 5 last week. That game is so broken with so many bugs and problems. It's like Ubisoft released it and then didn't even bother to try to fix any of the problems with it.
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msvsdoj (@msvsdoj) reported@asha_shar I haven’t played a COD title since the 360 era. I also didn’t ask for Fortnite passes or old Ubi+ titles Ubisoft couldn’t sell to their own loyalists..GamePass is full of low impact indie games that do nothing for the service other than to simply inflate numbers. More to fix…
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TheSev (@thesev_115) reported@NikTek Skull and Bones proves that Ubisoft could never be like Rockstar, because Rockstar would never have trapped themselves in a "release it or get sued" state ever. At the first sight of trouble in development, they would have cancelled that **** PRONTO. Ubisoft has no etiquette.
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A.PC.Gamer (@pcgamerswin) reported@Ubisoft I've got a spare server you can use. If you're having trouble keeping your main ones online. Nah, just kidding. I don't want you breaking my **** too.
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twd (@twdkmn) reported@Ubisoft @UbisoftSupport I have had a ticket since March 10th, I still haven’t gotten an answer back and now i’ve accumulated more issues that need attention and I cannot get help or open another case. I need a ban appeal still, i’m trying to recover an account and i’ve gotten
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ironmantr95 (@ironmantr95) reported@Big__TeeJ @DOC_DARK1985 $20-25 for ultimate with cod, keep ur promise of first party games day one, and have ubisoft/ea/fortnite each be $3-5 add ons. Problem solved. I bet less than 5% of people actually use all three of those services. Id argue ubisoft and ea are the ones that need to be on gamepass
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Jaiden Franqui (@JaidenStation) reported@wesleytypes The problem with Ubisoft is that you all never know if it’s going to be amazing or unbelievably ****. That being said, I largely hope that this is not something that they can’t mess up because of the nostalgia appeal of Black Flag in particular.
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Tavis (@TavisNett) reported@magicworkshop @TheDivisionGame I found a Reddit string, which worked Open Ubisoft connect when it tells you to sign in, open task manager, right click ‘end task’ and then try and launch the game, it gets you to sign in again but you get this screen so it’s kinda useless right now
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JWWilkerson (@RevJWWilkerson) reported@TheDivisionGame Cannot log in to uplay on website or launcher. Tried everything. Anyone else having this issue?
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Red (@Zinoger) reported@fettR6S People saying he's defending cheating just have comprehension issues. he's not trying to imply it's okay, but he's saying at this point why care anymore because it's on Ubisoft to do something about it and they never do. It will continue happening until Ubisoft gets a better AC
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kit 🫧🍉 (@sonozakiscurse) reported@maxdeploy @Ubisoft i won’t glaze ac4 even though i agree that game is literally the peak of ac games but i’m pretty sure it was next in line for remastering anyways like i don’t think the issue is how soon they’re doing it considering other game companies do this and they do it in less time lol