Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Charleroi	Online Play	2 days ago
Lille	Sign in	3 days ago
Paris	Sign in	3 days ago
Paris	Sign in	3 days ago
Pierrevert	Sign in	3 days ago
Rennes	Online Play	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dillzilla99 (@dillzilla11) reported 51 seconds ago

  @winning_tactic @LegitKorea This is really the issue when you start talking about kernel level stuff is that any number of things can just set it off. I know Ubisoft knows some way of being able to tell if the VM is in window mode or not because the moment I made it a window I got kicked from Ghost recon.

• 
  JSL (@J_S__L) reported 5 minutes ago

  @LFCDG91 @CentralScruty Nah this is just Ubisoft. You have long games that are way above any 20h games. The problem isn't the length but the price. 70$ is just not a good price for 20h game

• 
  Shinai 死ない (@thecowmilk) reported 5 minutes ago

  @FlakeSamael @SterMcpots @JakeSucky Ubisoft created this problem when they shutdown The Crew game servers without warning or offline playing while people still kept playing the game.

• 
  holdie ❤️‍🔥 (@hldnswift) reported 8 minutes ago

  @Assassins_UK @YooHoodY OMG UBISOFT ACTUALLY LISTENED AND ACTED SO QUICKLY TO FIX IT?!?

• 
  Abdulmalek majeed (@ABDULMALEK_97) reported 9 minutes ago

  @UbisoftSupport @Rainbow6Game Hi support my account please help me Hello, Ubisoft support team. My account was unjustly disabled. I'm a professional and experienced player because I dominated others and played with high skill. Anni is a big player and I don't use any cheats. My team and I play a special style of attacking, also known as a quick attack. The issue can be resolved by checking my game history on my account. I swear to God, I don't use any cheats, and the accusation of cheating is false.

• 
  Moo⁷ 🐝 IS SEEING BTS BARRICADE (@Yuiikoos) reported 11 minutes ago

  @BaysideBebop @WeskerMainDBD you just said its basically impossible and then never impossible lol. its 100% possible, its just unnecessary + they gotta fix 10,000 other things rn. tbh i think a replay in this game is a waste of time i just wanted to point out that ubisoft said they were never and did :p

• 
  🧛‍♀️ RawbieTheRawbit 📼 (@RawCyberHub) reported 11 minutes ago

  @luscielia Save and make them better? Capcom Ubisoft (fix them) Square Enix (Squaresoft return)

• 
  Loshe 🇫🇷 (@Loshe_FE) reported 13 minutes ago

  @Sonic_Guy_14 @dbs7y8fhbd @gamingguru456 Ok and ? Would it still be playable with a physical version ? Of course not because the problem is not the game being digital, it's Ubisoft forcing you to play online even for the solo content. Use your brain please.

• 
  Yorch Torch Games (@YorchTorchGames) reported 14 minutes ago

  @shutupqwan The problem is when layoffs hit studios. That’s when people realize there was never an 'L' to take in the first place when someone warned the game would flop. Remember Assassins Creed Shadows 3 million players... And the Elon/Grummz ratio? Only for Ubisoft to get decimated with layoffs and writedowns.

• 
  Revan (@LordRevan_) reported 16 minutes ago

  @MonkeyMajick @assassinscreed As long as you don't blame Ubisoft for the game not working for you.

• 
  Ben Perkins (@BenPerkins01) reported 21 minutes ago

  @Ubisoft @Rainbow6Game I’m seeing blatant xim and strike packs on multiple teammates and enemies in every damn game I play on ranked. You will lose me and many others if you can’t fix this ****. It’s so much worse in emerald, diamond, champ.

• 
  shysno (@shysno23) reported 25 minutes ago

  @DanielVavra Didn't know you have problem with Ubisoft. What's the drama, say it.

• 
  fenlon (@1fenlon) reported 25 minutes ago

  someone has been trying to hack my ubisoft account for months and i wish i knew who it was so i could just give it to them and stop getting these login attempt emails

• 
  BlindPsychopath (@Slayerkiller537) reported 26 minutes ago

  @wileyracer @klobrille @AaronPajak Or maybe instead. Xbox/PS/Nintendo need to work on their platform. Just as Steam has. Actual PC gamers dobt care about exclusives. They care about the platform and the service that they get. Origin, Epic Games, Ubisoft, and many more had their own launcher and is dead or dying

• 
  Nana K. Collins Jr. (@TweetYou82) reported 27 minutes ago

  OMG I’ve never seen so much victimization bullshit XBOX is a 3rd party developer now EA, Ubisoft, Rockstar they advertise to multiple platforms. SONY has exclusives with the exception to their live service games they’re titles are not available anywhere else

• 
  Beezoslay (@BezzoSlay) reported 31 minutes ago

  @D3finitelyZay @cutiequirks I know next season Ubisoft is supposed to fix the rank system but I already know they gonna screw that up again cause that's what they said last time about ranked 2.0

• 
  犬さん (@2longtailcat) reported 32 minutes ago

  @ProjectLibertar The government needs to stop treating companies like they're gods. The biggest thing we could do to prevent all these problems is by turning copyrights into copyprivileges. Privileges you lose permanently by violating consumer rights. For example, The Crew, Ubisoft.

• 
  Pandie (@PandieGoodz) reported 34 minutes ago

  @komocode @Pirat_Nation they already been cutting devs and employees off, have you seen what happen to epic games? microsoft? Blizzard? Ubisoft? I highly doubt this will effect their sales at all when they made the decision to make a live service game in the first place.

• 
  The Raven (@RavenMentore) reported 35 minutes ago

  @Uyimero Let's not kid ourselves, Ubisoft has been trying to pull back old player bases because they heavily rely on the old player base to continue as a franchise, so they try to bank on nostalgia to keep the franchise alive after shadows took a fiscal year deep end. They hope to make enough money to keep afloat after losses hitting in the millions/billions. Hexe will be the last of the franchise given if they don't use mocap or use new animations or build it from the ground up to make sense with the creed, the Brotherhood, the animus narrative. Problem is they will fall and fail trying, because they've scrambled the lore aspects and done more damage to the modern day by catering to a safe and sanitised audience removing elements which were vital to the main audience, aka the core audience of assassins creed. They stripped back too many elements and haven't realised the biggest error they've made, the franchise will fail; because they keep stripping back elements of the MAIN Heart/core of the franchise. Aka the Brotherhood, the animus subplot, mechanics aspects, modern day. Because they keep stripping them back they're essentially bringing the franchise on a sinking ship.

• 
  Prospector (@NewsProspector) reported 36 minutes ago

  @DoesItPlay1 Sounds good. Yeah it's good to be proactive on this issue and open up as many dialog channels with the devs and publishers to see if we can convince them that game preservation is the way to go, and acting like Ubisoft and Bethesda does with their "physical releases" is really not the way to go. It is getting tiresome waiting for a game to release only to find out that the devs/publishers have gone with the approach of a few 100mb on disc or "internet required" I'd rather know right up front (or very soon after) which way they are going to go with their release so I know whether to care/preorder or not.

• 
  Z0rcy (@Z0rcey) reported 36 minutes ago

  @nuhre_ No they don't, let them hear the backlash if any and have them fix it before inventing too much. Imagine if AC shadows had an earlier trailer and Ubisoft heard the backlash of a black samurai

• 
  YANTE (@YANTEmusic) reported 44 minutes ago

  @AniTVOfficial With the amount of Rise of a Ninja and Broken Bond posts i’ve seen over the past couple months, let it be something of that nature even if it isn’t Ubisoft doing it

• 
  Jordan 👾 (@TheJordashOwen) reported 44 minutes ago

  @CammyHoliday @Luminis_9 @intercelluar Yeah, I'm not mad at that to be fair as a premise. I don't respect modern day Ubisoft, but if you can give a faithful remaster to test the waters then I can back that. The Crash N.Sane trilogy resulted in Crash 4, surprisingly they haven't made a new Spyro, but there's hope.

• 
  Ɲ𝒊𝒌𝒪 🍥 💰🚀 (@_N_1_k_o_) reported 45 minutes ago

  @theruthisama @BulkerGamer I know brother, i didnt touch Marathon, i laughed at it. Marathon is a result, not the issue. The issue is deeper in Bungie and Sony and Ubisoft and many others, its a Cancerous Rot that needs removing.

• 
  SirD 🇺🇸 (@Sir_Dammed) reported 49 minutes ago

  Now you're just doing semantics. I obviously meant, "if it's revealed that it's not censorship and the change to the outfit is reverted, I'll send you $1000." It doesn't matter if it's "a bug" or something else. My "bet" is that Ubisoft will not state it wasn't censorship... because that would be lying (which carries legal trouble)... and they especially will not revert the changes. If you're so confident in your position, why not bet on it? Would be free money for you.

• 
  slightly irritated birb (@irritatedbirb) reported 55 minutes ago

  @luscielia Capcom Nintendo For the third one Rockstar..? Games come too slowly Naughty dog..? Same problem CDPR..? Same problem again Santa Monica..? Literally one franchise Larian studios..? Same problem Ubisoft..? No. EA..? NO. Kojima studios..? One franchise Square makes the most sense

• 
  Michal Jareš (@michal_jares) reported 56 minutes ago

  @aashactarl1 @Vechs Idk why you just changed the context of why it should be bad. I will pick a game on Steam over Epic any day even if all games there become free. But when a game from Ubisoft using their launcher becomes available on Steam I couldn't care less if a launcher pops up, logs me in and then closes when I stop playing. It was just much simpler for Ubisoft to add Steam login into the launcher rather than update every single game using their login services for that and then update all of them again with every little change.

• 
  🔆 @finite@mastodon.social (@finitecrystal) reported 56 minutes ago

  Ubisoft did it for me a few weeks ago. To be fair, I was the legitimate owner of the account, but the only thing I had to prove that was my Steam login, which hypothetically could have been stolen.

• 
  Rusty Lewis (@relewis2011) reported 58 minutes ago

  @browland1 I really enjoyed Outlaws! It certainly has its issues, but a lot of the technical problems have been patched by now. Captured the world of Star Wars really well imo, had some fun stealth/shooting sections, and as an Ubisoft game, doesn’t overwhelm with checklist content either.

• 
  KANNA-CHAN (@Kannakamuisama) reported 60 minutes ago

  @asha_shar @klobrille na, playstation and nintendo is not your friend, xbox is the most friendly console to its fanbase, honestly, xbox should stop giving sony and nintendo free ads, sony is going down since the ubisoft problem and nintendo is loosing massive sales since december, just do ur things