Ubisoft Connect status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (64%)
- Online Play (17%)
- Glitches (12%)
- Matchmaking (4%)
- Game Crash (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pontivy
|
Sign in | 1 day ago |
|
Paris
|
Sign in | 1 day ago |
|
Marseille
|
Glitches | 2 days ago |
 OgΓjares
|
Sign in | 2 days ago |
|
Cergy
|
Sign in | 3 days ago |
|
OrlΓ©ans
|
Glitches | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Blencxs (@blencxs) reported@MChriss8 @Lickman92 @lesbianadler Nope, i hope hes not paying anything to ubisoft. Just talking against piracy, btw i have no problem with who use pirated soft but have a problem with who criticize about buying games
-
yukino (@ilymarin777) reported@Ubisoft atleast make it ******* playable and not crash on startup
-
Dulez Ansi π₯π (@dulansi) reported@bottygerjoe @Ubisoft Wait I just tried to launch and they still haven't fixed that 15-20 minute launch time issue?
-
Bngstew (@Bngstew1) reported@vStar925 1. Ubisoft ALWAYS had issues. 2. If that was the case wouldnβt rockstar have stopped making good games after GTA3? But instead they made great game after great game, for multiple consoles including handhelds. You have zero clue what youβre talking about.
-
Aegis of Avalon (@AegisOfAvalon) reported@TheDivMobile @Ubisoft The fact it's is promoted for Steam and Ubisoft Connect ignored is an issue.
-
hanse_x π (@hxnxexx) reported@justdancegame @DaniloCroft (1) hey JD team, I'm sorry to ask here but has there been any issue with the most recent fankits? Asking because the exclusive assets that should come to the Ubisoft Creators Program members haven't arrived yet, I asked other people who are members and neither of them received it
-
Stefano Veneziani (@stefano_vene) reported@Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.
-
Dan | Dan_The_Noob (@DanTheNoob) reported@Ubisoft this just gives an error and asks for a cd key
-
Something Something (@Somethingscary6) reported@SynthPotato They don't need to get rid of the 2096 plotline, they need to get rid of the Animus Hub. It's clear that Ubisoft's plan is to ripoff CoD HQ and have all of their games linked by a single live service app with Invictus as their Warzone equivalent to tie it all together.
-
kn-592.wallet (@KN_592) reported@Ubisoft Your site is so broken it's not even letting people redeem it
-
Rick (@DrunknMonkeyy) reportedWhy does your game crash a thousand fkn times after an update? Uninstall from steam, try to install on your dogshit app and it takes me right back to steam....JFC get it together @Ubisoft @Rainbow6Game
-
Maya comics. (@mayacomics) reported@itskaxyum @boystevepoussin Of the top of my head, EA, Activision and Ubisoft would have killed Minecraft with micro transactions and forced Mojang to make the next live service failure.
-
Evan Kitchens (@EvanKitchens4) reportedI'll give Ubisoft this. While I'm disappointed that we're going through ANOTHER purge, we should also know this. Just Dance Unlimited lost over 200 songs because of the same licensing issue. If anything, this is a rather tame loss than JDU is getting put through
-
x0Kharnage0x (Alex) (@GeneralKharnage) reported@XBOXSupport Lag switchers on The Division 1 on Xbox make the game basically unplayable. @Ubisoft @UbisoftSupport
-
Jay π΅π·π½ (@HonorRoller0831) reported@JohnnieMotley @Crash616 God of war bored tf outta of me (Iβve played all of them) Horizon is a Ubisoft game. Marvel games are cool, but theyβre an experience more than a game and not worth $1000+ The last of us will be re re released again. More live service slop that will die in a month.
-
πΈπππππ π·ππππππππ (@Lancaster_1899) reported@ObligedUniform @CultureCrave Problem is they don't determine what other publishers charge, now their first party title completely agree, but to hold them accountable for say Rockstar, or Ubisoft charging $80+ dollars is delusional at best.
-
Kismet13 (@kismet_kismet13) reported@YankeeFreeUSA once i summon the mental energy to login to ubisoft connect again im gonna play this.
-
Dust!Leafy (@Leafy_F12) reported@Paradoxyne @Ubisoft Huh...never bad that problem before....best game ever tho
-
JerBer (@JerBer11B) reported@GhostRecon "We will get back to you on CPU issues at a later date." Sure you will...but player trust is already eroded. Gonna make the next game real hard to purchase. I'm not buying any more ubisoft games until I see ubisoft do the right thing.
-
sdeezy (@yrusalting) reported@Ubisoft how are you going to have a 25th anniversary for one of your best game series and have yet to fix a SIX YEAR OLD BUG that leads to an infinite loading screen??! Just bought it on PC and can't even play. I was excited for the new update but now I'm asking for a refund.
-
Emma the Emerald (@Emma_Swirl) reported@TenToesTerrence @dagger323 @XboxArchives Nah I agree with every word they said, R6 died when Patriots was cancelled and Ubisoft now parades it's corpse as live service mightmares
-
Dagger 323 (@dagger323) reported@RubenHaramorim @CiaranOM4 @XboxArchives The average player doesn't give a **** about esports. That was never a focus of the series. And R6V2 being a completely different game is precisely the issue. It was the last REAL Rainbow Six game. Siege is just a cash cow made to pacify a mainstream crowd and rake in the dollars since Ubisoft is too lazy and greedy to develop a game like the cancelled Patriots, which would've been a far more authentic and complete Rainbow Six title.
-
BruHEEZ (@BruHEEZ) reported@TheGameVerse I want Ubisoft to crash and burn. $100 for new players on a nearly ten year old game is ******* robbery.
-
(C) Hezekiah Moscow. (@Oogway__) reported@aisida I'm Talking About How People In General Do Not Hate Apple For Doing The Exact Same Type Of Stuff People Hate Ubisoft & Disney For & You're Talking About You Personally. That You Don't Have A Problem With Them Does Not Mean Those Problems Do Not Exist.
-
VarrΓ© β (@Le_Mask_Keeper) reported@SynthPotato It genuinely pisses me off how badly Ubisoft Quebec ****** with the modern day in Shadows. AC Vahalla, for all it's faults, was finally the chance to fix the broken and shattered Modern day but Ubisoft looked at Darby hard work and said nah, let's start this stupid plot.
-
Betty Egg (@betty_egg) reported@PolishTamales You said it went down from 88k to 3k when you can see in the screenshot you shared it's double that - the 24 hour peak caps at about 6k, and shoots up to 40k at the start of a new season. Having a 24 hour peak puts you in the top 2%-3% of all games on Steam. The problem with Marathon is it cost 250 million (allegedly) and it's probably only made around 50-60 million back, 4 months later. Also this problem isn't exclusive to Marathon - Marathon is simply the chosen scapegoat. This is happening to AAA games across the board. They're over budgeted and underperforming. In the grand scheme of things, Marathon's player retention would be fairly decent if it cost about half as much to make - but again this is not a "Marathon" problem, it's a AAA problem abroad. I'm not trying to be snarky but the only reason I bring this up is because I see people making all these posts, and they seem genuinely confused? The reason Sony is still supporting Marathon is because there is a slight chance for a game like this to pick up steam, because yes in fact - player retention puts it in the top 2%-3% games on Steam. Games like Warframe and Siege took YEARS to get to where they are today, and they debuted with numbers far worse than Marathon (even when taking into account Siege had it's own Ubisoft servers on top of Steam).. THIS is why they continue to support it. They'll probably give a year before they decide to pull the plug, and again the only reason I mention this is because 90% of my feed seems to be confused about what all these numbers mean, and firstly, if you think only 3k people are playing Marathon - when in reality it's twice that many - that would be confusing, on top of the fact if you didn't know where that puts it in contrast with the rest of games on Steam, you're not gonna understand why Sony continues to support it. People keep trying to compare these games to games like Arc Raiders, or Apex Legends - games like that are well within the top 0.5% of ALL games on Steam, globally. Not everything is an overnight hit, in fact most live service games fall flat on their face... Whereas Marathon has SOME retention. That's why.
-
Flush The Stress (@flushthestress) reported@TheRealZephryss I would say Unity. It was a great game, but it was badly rendered and made gameplay with several issues. And it took ages for Ubisoft to fix it.
-
Oliver Darko (@oliver_drk) reportedEric Baptizat went to EA. Despite of all the problems Ubisoft faces, it's probably still a safer environment than post-acquisition Electronic Arts.
-
Mike DeAngelis (@TheMook19) reported@Ubisoft Yo, the game crash while I was playing and now it just keeps crashing over and over again won't even let me get to the start menu.
-
America FIRST. πΊπ²πΊπΈπΊπΈ (@Maximus0314) reported@OverlordTenji To each their own but the modern day story was always the worst thing about the AC games. Most people hated it. Ubisoft was smart to kill it off. The problem with the AC series is that the games got super boring and repetitive. Going woke was an added turn off for many fans.