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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (68%)
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Online Play (16%)
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Glitches (8%)
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Game Crash (7%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Domèvre-sur-Durbion |
Game Crash | |
 Aracaju |
Sign in | |
 The Colony |
Sign in | |
| Manthelan |
Sign in | |
| Taubaté |
Online Play | |
 Karlsruhe |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Lunar Archivist
(@LunarArchivist) reported
@muttemor That annoys me because I'm being completely serious. I think Ubisoft has closed captions for the deaf and toggles that compensate for color blindness in their game settings. I have no problems with those and think they're neat features.
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dumb ela main
(@quartercupflour) reported
Whoever has been trying to login to my uplay & Instagram you are very bad at this
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bryon
(@PrayInquis) reported
@Ubisoft @UbisoftSupport has anyone got an answer for me?? i literally cannot progress with the boudicca tomb. i have don every trouble shoot. ive done everything. i even reloaded. im sitting at 206hours of Valhalla playtime. and i would love to finish this.
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Monty
(@TheMelvinMan) reported
I really hate how ubisoft passes off bare bones content and then has the audacity to be like, "we did what you asked for!" Fix anti cheat, that hud is massive,thorn grenade shouldnt kill on edge. and if you do the same as last TS and release as is with bugs ima go feral.
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Hecto
(@Hecto37586823) reported
@andymorphs @marc2switch @dadzbible You only need to log into a Ubisoft game on GFN, the Ubisoft login screen will appear, click on reset password, doing so will open the Chrome browser inside GFN, once that is done, just log on to the Stadia website and play on the Stadia via GFN, proving that GFN is just a VM.
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Pierluca Montalbano
(@Lucamont77) reported
from
Vigevano, Lombardia
Matchmaking is ABSOLUTELY random! Too busy harassing each other to fix your toxic "60 million player" jewel? Where did matchmaking 2.0 go? And the reputation system? **** you! #SaveSiege @UbisoftSupport @Ubisoft
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Lil
(@elaizamcp) reported
My favorite R6 streamers are playing Valorant. C'mon Ubisoft fix R6 cheater issues ASAP😢
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Sagara
(@KajiSagara) reported
@DexertoSpartans Humm this pr talk does not land well, its easy to see the "we will sell you and option down in the future". To me the issue its that the shop feels from a ubisoft game and not something thought with the players well in mind and more "creating problems and selling solutions"
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scooterama
(@scooterama) reported
@rarrebolaedcm15 It's a Ubisoft-problem in FC6, too. Must be something like a memory stack overflow. It happend in Division 2 regularly, but this got fixed.
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Kris
(@KrisWarlock) reported
@Jorraptor @salvaafreeak just don't want them to focus on that crap. cause if it becomes a massive hit. then rest assured they will try other crap. its bad enough Ubisoft had pretty much mad their single player games a "gaas" kind service.
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LimitOfBot
(@LimitOfBot) reported
hopefully. ubisoft could **** up a functioning service
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theshockcable
(@theshockcable) reported
@Wario64 Ubisoft's launcher s*cks with crap tons of security issues. I've tried playing Ubisoft games but with a 24hr lockout when people try to hack your account I just chuck it up to Ubisoft being stupid. Get better security. Locking out customers , not being able to lift that is stupid
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FH_SWAMPER
(@wickedaswicked) reported
@Ubisoft your customer service is absolutely terrible everytime i have a problem and are required to provide proof of purchase even when you show me how or what screenshots to provide i am still told thats not the right documentation .... shame i cant give minus stars ...
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🔴LIVE Sophia Vee
(@vocalmindsophia) reported
Hey i bought justdance a while back and for some reason you have not responded to my emails , the file corrupted and the error says contact us however i have not heard back from you @Ubisoft @justdancegame
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DopeIsJay
(@DopeIsJay) reported
I'm listening to Broken Silicon 123 with an Ubisoft Dev as a guest and he made a great point about displays being the biggest bottleneck for a lot of gamers. A lot of gamers are adopting better hardware but don't have the display to show off the capabilities of their hardware.
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Slifer 0.00223
(@SIifer274) reported
@Sanityleech @greghavenner the fact that people are unironically tweeting "if i was a lead dev id just fix the game WAKE UP UBISOFT" is just so sad
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Queen Vinyl Da.i’gyu-Kazotetsu
(@queengooborg) reported
I’m wondering if there’s some sort of service that documents what games include dog harm in them, so I don’t end up making this mistake again. While we’re at it, I wish that I didn’t make the mistake of buying directly on Uplay (or “Ubisoft Connect” I should say).
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Herrscher
(@AsadHollowWhite) reported
@Nocturnal_FPS @Keerurgo Also another thibg you should realise. A new HUD UI doesnt mean they havent been working on anti cheat and other issues lol. But bringing out a new UI that Ubisoft wanted, which has been a work in progress for a long time now has absolutely no impact on Siege's survival rate
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A Guy
(@Guy95957491A) reported
@Xbox Ubisoft better put that trash for sale. HDR broken on Valhalla, they might as well remove that. When Is HDR getting a standard bro ****** tired of turning HDR off and on. Such a scam/gimmick
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Flirty
(@FlirtyR6) reported
@Rainbow6Game @Ubisoft Fix your stupid ******* broken pile of **** game. it is so ******* boring to play, in less then a week i have already faced a minimum of 20 cheaters. how the hell u have a ******* community of a game this poorly looked after game is insane.
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HaanSolo 🔥
(@HaanSoloR6) reported
@jaaahlen @BikiniBodhi Years being the key problem Half of this game hasnt been fine for years but Ubisoft has only now started doing **** they should have done in Y4 But hey, if i adapted to monke play you can adapt to my slow gameplay ;)
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Doggo Jones
(@doggojones) reported
Tried to play far cry 6 tonight, and found out that my saved game is corrupted and I’ve lost all my progress. I’m not even mad. Just kind of stunned that there’s no checks and balances to fix something like this. Good job @Ubisoft
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Ruben Arrebola
(@rarrebolaedcm15) reported
Hi #StadiaCommunity, I'm having problems playing Riders Republic,sometimes I suffer stuttering and when it starts never ends the only way to fix is close the game or go to the main menu. I'm in contact with Ubisoft, if you are experiencing this problem, please write them. #Stadia
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『 』
(@ID_CantBeBlank) reported
@UbisoftSupport Thanks for the response, my problem was solved via email customer service a few hours ago. Thank you ubisoft for the service, very fast to fix it.
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Adam Gillespie
(@SILENCEuk) reported
@UbisoftConnect And of course the Ubisoft service is broken so I can’t actually add them to my account.
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Pierluca Montalbano
(@Lucamont77) reported
@Suafps The problem lies with Ubisoft. Almost 6 years in business and we are left with the same problems? Don't you find anything strange about it?
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aaron | .00223
(@bostennn) reported
Haven’t even played the TTS and I hate the new UI fix thr game not the cosmetics @Ubisoft . like for **** sake you’re a multi million company you should have thr people hired to fix this ****. is genuinely pissing me off you’ve ruined a game so much. and after everything 1/2
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Colin Johnson
(@ColinJo25908428) reported
@Rainbow6Game Fix Seige By Re-Fixing All Recoil, Added Back All Acog, Bring Back Everything? You Ubisoft Are Seriously Killing Your GAME Because You Idiots Are Nerfing **** Left To Right? And 1 More Thing? Fire Battle-Eye Their DogShit... Get Your **** Together And Fix This Game?
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Josh Yoshi Mccallum
(@freestylinyoshi) reported
@Ubisoft Go fix Unity I want a Assasin Creed "BrotherHood" { Actual Co-Op }
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elitegamershot
(@elitegamershot) reported
@UbisoftSupport @assassinscreed @Ubisoft I have not received the achievements for the tomb of the fallen I have completed all of them but I haven't seen anything I'm on xbox series #AssassinsCreedVallhalla anyone experiencing the same problem 😕