Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (62%)
- Online Play (19%)
- Glitches (9%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tignieu-Jameyzieu
|
Glitches | 2 days ago |
 Bhopal
|
Online Play | 2 days ago |
 London
|
Sign in | 2 days ago |
|
Paris
|
Sign in | 3 days ago |
 Oelde
|
Sign in | 7 days ago |
|
Buxton
|
Game Crash | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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🖤West Indian Papi 😈 (@JasonBLH) reported@NikTek For that year this was amazing… my problem Ubisoft has not tried since to make anything as amazing and memorable as black flag, they stopped caring for other projects, teams, their audience… this company is showing up new games and canceling them before they even start on them.
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Cody (@Coadylicious_) reported@JezCorden yes 100% remove cod,fornite and Ubisoft classics. cod is something i always bought until it came to game pass. its something ill buy if it leaves. remove those and get gamepass down to what it use to cost AND be honest with us on why its not working.
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Sassá (@jotavesarm) reported@JezCorden It makes no sense to take away benefits. That's a clear rule of the business world; you shouldn't worsen your service, but rather create something more accessible. Want to resurrect GP? Create a tier with Xbox Day One games and remove Ubisoft+, EA Play, Fort Crew and Cloud.
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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yusufied is older than ICE (@yusufied) reported@DetvanS @datnofact “Additional DRM” is the important phrase here. Take Prince of Persia The Lost Crown for example. You can ignore the Ubisoft Connect login on all platforms except for Steam. Valve should do something about this.
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Holiest Potato (@dat_holiestSpud) reported@WhickTv @hasanthehun The issue is your constant uplay of the things Hamas did to justify your genocide.
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El_riccia (@ElRiccia) reported@Rainbow6Game ok, solid's gadget is definitely bugged, yesterday 0 enemies and instead there was 1, now 1 enemy and there were 2, ubisoft fix it @UbisoftSupport
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Nick (@Nickachu_Knight) reported@Wario64 Just move day one Xbox Studio games to both premium and Ultimate. Problem solved. The extra 9.99 is of you want Ubisoft + EA + Fortnite.
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Rowan Kyle (@KyleRowan11331) reported@nerdx_inked @Atraindemain @hard8_times Imagine now those who had budget cheap PCs with 3600. Would you mock them for inferior hardware and performance just like you mock console players? Steam is not the only launcher and links to others depending on game. EA App, Ubisoft Connect, Rockstar - broken pile of code
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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Nabam Yali (@jojomojo556) reported@UbisoftSupport Hello ubisoft pls sam problem pls help
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Rooster83 (@Rooster832) reported@bxn45I @king_249 @hard8_times I had more issues on my PS5 pro with Star wars outlaws because it kept crashing. I think it had something to do with the Ubisoft servers.
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jakub piti (@kuba_oof) reported@J7ck_R6 @yungplxgue nope, its just ubisoft being dogshit - have the same issue, did a clean install, tried driver tricks, i got a 50% improvement so now im around ~300, but I cant get to same numbers I had before the snake update (600+), which completely destroyed my perf
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Sikoo (@Sikoo00796228) reported@UbisoftSupport I am contacting you to ask the availability for Live chat service for Ubisoft support in regards to a false sanction on my Rainbow six siege account. If you do have any info of the available days you guys are able to live chat please feel free to lmk
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dadddydark (@dadddydark1) reported@UbisoftSupport I am having an issue where I cannot open the ubisoft connect menu in Siege. (See provided video) I am playing on pc and I've tried verifying the game files, reinstalling, and clearing the cache in the ubisoft launcher. Can I please get some help fixing this?
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Michael Park (@thjcopark2701) reportedBig L @amazonluna just lost the ability to stream Ubisoft, EA and GOG games I own. Could have developed the service and competed with Nvidia but instead want to be a generic Gamepass service.
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RELUCTANT (@xXRELUCTANTXx) reported@26ers_bp115 Ubisoft hires people to make a game. People making the game procrastinated. Decided to implement Diversity Equity and Inclusion. Made the character gay and black. Hired a fake historian to produce a history that would sell the broken game. A convenient lie for all.
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Cosmael / Raphael (@cosmael) reported@pellegrato09 @Grummz most people criticising it haven't and admit it That game was not a masterpiece but it was shot down only because people hated Ubisoft. Which is ... exactly what they criticise the game journalists of doing ... the problem is that if you try to be the good guy, don't act like the bad one ....
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Özgür E. Ersoy (@OzgurCreativity) reported@JoonasRautiain1 @RinoTheBouncer ACS isn't THAT bad as a singular game. The worst mistakes were made by Ubisoft as a company. The worst problem was using Yasuke and completely turning him into something he never was. Ignoring the real story of Yasuke and disrespecting his legacy.
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pittepatpirat (@PittePatPat) reported@Ubisoft I bought the Season Pass and the monthly thing but it didnt get unlocked.. On Reddit more people have this issue. I made an Support Ticket like 24hrs ago too. Please fix this
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Orion Warren (@OWarren49999) reported@BraidzMCau @HARDHEAD7WD @BrokenGamezHDR_ I ******* hate modern Ubisoft games. They're **** and the problem isn't the tutorials or the hand holding, it's that it's just brain rotting, "climb tower and do the same 3 things around it" for 60 hours. That's why they're so bad now.
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They Call Me William (@NoPuntNoBunt) reported@JoeFromSeattle1 Then make a better launcher/browser yourself. EA tried, ***. Ubisoft tried, ***. Epic Games tried, ***. Battlenet tried, ***. Never had an issue with Steam servers going down, the games are discounted nearly always and they have a good refund policy.
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cat (@catsaysnonsense) reported@Pirat_Nation Steam has a workshop, community hub, personalized profiles, incredibly great support, a generous refund policy, and is overall stable in terms of being bug/lag-free. Battlenet/Origin/Uplay/EGS are just launchers, nothing more and aren't user-focused,but "how to sell more"-focused
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DanX (@X64611488X) reportedHi @UbisoftSupport @Ubisoft @UbisoftLatam, my case #25821051 has been 'In Progress' since March 30th with no resolution. I'm unable to make purchases in the Mexico store (Error Sigma 4) despite having 2FA and correct billing info. Can you help me speed this up? 🇲🇽
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Matcha_Biscuits 🎮 (@Biscuit_Base) reported@The_CrapGamer Literally doesn't say it's closing down. They're focusing more on getting games under Luna rather than trying to get people to sub to ubisoft + through the service.
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Cr0ss (@__Cr0ss_) reported@Dexerto The problem especially with Ultimate was trying to justify the price hike by lumping a bunch of stuff no one cares about with it. I don't care about Fortnite Crew, I REALLY don't care about Ubisoft+, and any EA games that are halfway decent, I've likely already bought outright.
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EVOL (@MAK28622) reported@YesAIfound @WildG_Jeff Ubisoft, and others company, Is the great example of to why PIRACY never DIE, nor LEAVE. VALVE somehow solve the problem and sometime others make the problem back. I want to play R6S (I did btw) but do you really need make a acc for to play a fcking games???
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xIronPonyx (@xXiRonpOnyXx) reported@Ubisoft awww cant make it to the stream coz im at work but i would loooooove a code. i wanna test out my 3070 despite having technical issues with the demo. 🙏🙏🙏 hope i can get a code.
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Ditto (@DittoGlasses) reported@BusterCheeksR6 @Rainbow6Game i hope ubisoft fixes this spontaneous pipe explosion glitch for before i attend my upcoming copper games 🙏🙏🙏
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Atomni (@Atomniii) reported@UbisoftSupport @Ubisoft Hello Ubisoft! My account has been banned for about a year now for a TOS breach when i had sent you guys a letter asking why i was banned since you wouldn’t reply on your website you told me that i got banned for cancel glitch pt.1