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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (7%)
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Game Crash (4%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Malo |
Sign in | |
| Gouvieux |
Game Crash | |
| Laon |
Game Crash | |
 Ellensburg |
Online Play | |
| Rosharon |
Sign in | |
| Colorado Springs |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Sebastian Castellanos
(@Sebasti66855537) reported
@SMGuy691 @Charcharo @CapFrameX Had to unlike the tweet because you mentioned Unity. That piece of **** engine is by far worse than even of Ubisoft's most unoptimized crap. Had nothing but trouble with literally every Unity game I've ever played.
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IrishSteeler🇮🇪
(@TheIrishSteeler) reported
Far Cry 6 has a major issue with NPC's From bugging out to unlimited respawns during missions. Making it nearly unenjoyable at times. Needs a fix ASAP @Ubisoft @FarCrygame
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insert spooky name
(@Rathxo) reported
@GoldGloveTV @UbisoftSupport I have the exact same issue with ubisoft connect…i gave up
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Kasper Eddie Nielsen
(@kaspereddie) reported
@UbisoftSupport I bought ubisoft plus yesterday but i cant start the game because it says this product cant be activated at this time, pls fix this!! :(
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bendude86🏴
(@bendude86) reported
@Mr_Tushi_Gaming PC, I got a code from my mate. He had a spare. I'm having all sorts of connection issues with ubisoft connect too so maybe that's part of it. It looked good and felt fun for the 21 mins I played it lol
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TwiztedMizta
(@TwiztedMizta) reported
@Ubisoft Somewhere in the Open World of Far Cry 6 there are people respawning second…after second…after second…it’s up to you to kill these hordes…but it’s not Ubisoft’s fault it’s a problem with your computer as they have your money now that’s all that matters…Tune in for more…
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Gaming_Pics
(@GamingPics4) reported
@PickleFISH96 Y’all need to stop playing Ubisoft games on easy mode lol. The AI is so dumb but damn why do we need special bullets for certain enemies? They gotta fix it. Anyway imma wait till the next patch before I buy it
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MattIsAway4Now
(@Away4Is) reported
@UbisoftSupport Are you currently having login problems? Me nor my friend can sign in to Ubisoft connect :/
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John Notabear
(@Beartruck1) reported
@JeffGrubb The problem isn't franchise fatigue. Its deeper than that, its developer fatigue. Ubisoft made all of their games the same game and now its catching up to them.
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SpicyXeno
(@SpicyXeno) reported
@bendude86 It’s Ubisoft I can’t get past the first cut scene so I’m playing it through Stadia with no issues
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Tim Suetens
(@SuetensTim) reported
@UbisoftSupport Hey Ubi, anything going on with Ubisoft Connect? I was stuck on "initializing" for 4 hours before it would start, then further issues with "failed to synchronize achievements" when trying to start AC: Valhalla. Any maintenance going on?
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Goldy
(@GoldGloveTV) reported
Months of this problem from multiple people, no fix in sight. So I'm straight sol if I want to play any Ubisoft game on PC. Sweet. @UbisoftSupport
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Emmitt Traynor
(@TraynorEmmitt) reported
@UbisoftSupport Pre ordered the ultimate edition Far Cry 6 on XBSX and haven't been able to access the servers for 2 days. Error message Maine-15F. Ubisoft connect won't work either. Really lame
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Martin Vaupell
(@Vaupell) reported
@UbisoftSupport another day, another time of the damn ubi launcher is unable to launch anything, not even itself, no connection to service. It's almost every two days. @Ubisoft this is a joke, extremely poor performance.
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Goldy
(@GoldGloveTV) reported
So the audio issue that I was experiencing in Far Cry 6 is not from the game. Ubisoft Connect launcher is the culprit. Any game on the launcher causes the same audio stutters and according to others, it's the launcher not working well w/ usb audio devices.
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Azza
(@Azza18113878) reported
@UbisoftSupport Wanna stop trying to sell cosmetic items and fix your game ubisoft
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SoL Zero-One
(@SoLZeroOne) reported
If Epic and uPlay weren't broken systems, I'd think about using them. I've played every FC game to-date, but I won't be playing this one away from Steam. Forcing players to use another launcher is kinda' petty. "No. Not steam." When you know full-well that's what's used most.
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Koda89 - ENVTuber ^( ;,; )^
(@KodaKazar) reported
@gunitastro @WorldsXbox @JeffGrubb There’s also the issue of quantity ba quality at play too. Yes all the Ubisoft games review well(high 70s/low 80s means the games are fine, good even), while something like GoW, barring cataclysmic fuckery, will be a GotY contender(if not winner). It’s gonna be a completely
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Mike - TGP
(@mike_tgp) reported
The fact I can’t play Far Cry 6 solo due to so many connectivity issues is inexcusable. I shouldn’t be locked out of a single player experience because of Ubisoft’s struggling network.
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Ramzy
(@Ramzy02678726) reported
@MiguelM21987585 Back to the roots oh yes I wrote that so often, but it is now clear that this will not happen again. Ubisoft is taking a completely different route and that is a fundamental problem.
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Graeme
(@graemenye) reported
@UbisoftSupport my son has purchased the game Steep for his Xbox but is unable to create an Ubisoft account to play it as it keeps presenting an error message “there is currently an age restriction to obtain a Ubisoft account for your country of residence”
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Ali
(@ali_garfield2) reported
@MARCM0DE @GameSpot I mean this is more of a problem for ghost recon not splinter cell so not sure why you’re talking about splinter cell, it’s unfortunately a dead horse to Ubisoft at this point
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Eder Lezy
(@LezyEder) reported
@sjpearson85 @Ubisoft Thank you for this solution, I'm surprised that there are not more articles about this. Probably it's not all the discs, just batches of them, or most don't use the update feature. For AC Valhalla I had no problem updating but for far cry 6 I did.
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𓋹 Dι⋎ιƞε Μαៜϲυℓιƞε 𓋹
(@DominicWimbley) reported
@nate_sidusky @Ubisoft @GRFrontline It's still a GR game making it THE community which is the main problem. If they wanted to follow a trend they could of at least saved their franchise and made a separate fps BR not associated with GR while continuing to support their fan base flagship game.
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Carley
(@Mrs_Smith0405) reported
@UbisoftSupport @ImFore5tGump We cannot reset our passwords because @Ubisoft needs to reset the accounts. They’ve been hacked. We cannot access any of the extras that we paid for in the $120 game or play co op. Start issuing some refunds if you refuse to fix these issues
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Ryan Dolan
(@_Ryan_Dolan) reported
@UbisoftSupport Hi, when I try to log into Ubisoft connect it says an ubisoft service is unavailable. I've checked that proxy server is off & have uninstalled and redownloaded it. Can you please help? Thanks
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Goldy
(@GoldGloveTV) reported
@UbisoftSupport Hi, so update since yall haven't said anything, it's 100% an issue with Ubisoft Connect. Other games using the same launcher are doing the same audio stutter. PLEASE TELL ME HOW TO FIX THIS.
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Erik Mathews
(@BoyMeetsWorld94) reported
@JeffGrubb You ask me, it's not getting quite enough flak. It'd be one thing if it were just Far Cry, but at least a few Ubisoft franchises follow the same formula to some degree, and it's been made even worse since the introduction of service mechanics and microtransactions.
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Rest in Peace Lucky 06/2004 - 03/20/21
(@CbSnipersClub) reported
@UbisoftSupport can someone help me change my email for my Ubisoft account, the problem is I closed the email associated with my account, I can still login but can't change it to my main email account, my old email got hacked and I closed it down, can someone please assist me
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Taylor
(@Inspecter797) reported
The problem with Far Cry is that ever since 3, Ubisoft has just tried to recapture the magic, and it wasn't really that successful. If you play the first two Far Crys, they are much different than 3 and onwards.