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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 63% Sign in (63%)
  • 18% Online Play (18%)
  • 8% Glitches (8%)
  • 8% Game Crash (8%)
  • 3% Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Oelde Sign in 18 hours ago
Buxton Game Crash 3 days ago
New Delhi Sign in 3 days ago
Sydney Sign in 3 days ago
Delhi Matchmaking 4 days ago
Mittweida Sign in 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Batknight47
    🇮🇳IAMTHEKNIGHT (@Batknight47) reported

    @wojakcodes Ubisoft doesn't has story problem They have a story telling problem People like marc Alexis cote destroyed ac brand imo. Graphics and art direction have always been top notch but my god they need good writers back.

  • Chisox4ever
    Flex Luther (@Chisox4ever) reported

    @JezCorden Nobody asked for Fornite Crew so get rid of it, they can get rid of the Ubisoft+. Getting rid of COD breaks one of the key promises of Gamepass and that all first party games day one. Then we hit the slippery slope of what other first party games gets removed from the service.

  • ohBaudi
    Baudi (@ohBaudi) reported

    ubisoft needs to figure this **** out, i built a brand new pc just to be able to stream let alone play siege 6 months ago and i was averaging 350-400 on all maps, 6 months later (2 seasons) and im down to 270 maybe 300 on avg on all maps, either i need help or they needa fix it.

  • ZestyXIV
    Zesty (@ZestyXIV) reported

    @Actually_Tina This is a problem endemic to most open world games thanks in part to Ubisoft. I blame them for how mind numbing the the overworld content was in FF7R

  • yungplxgue
    qasual (@yungplxgue) reported

    @J7ck_R6 @kuba_oof tbf it most definitely is ubisoft. every other game its standard but siege is just horrible with performance issues

  • MajHavoc70
    Maj Havoc (@MajHavoc70) reported

    @Ubisoft How about we get the service working huh??

  • KyleRowan11331
    Rowan Kyle (@KyleRowan11331) reported

    @nerdx_inked @Atraindemain @hard8_times Imagine now those who had budget cheap PCs with 3600. Would you mock them for inferior hardware and performance just like you mock console players? Steam is not the only launcher and links to others depending on game. EA App, Ubisoft Connect, Rockstar - broken pile of code

  • hmgamesnsoftwa1
    HM Gaming Station (@hmgamesnsoftwa1) reported

    @TheHiddenOneAC Ubisoft wants us to believe that their updates require a lot of devs and hard work, but in reality, they could easily add or fix these features in their next updates. Ubisoft su*ks

  • kaezeraa
    kaezera (@kaezeraa) reported

    @UbisoftSupport @Ubisoft Is ignoring my DSA complaint and not allowing a human review of my ticket which is against article 20 of the digital service act. I lost a lot of money and i will keep posting this until i get human attention.

  • MrDachi87
    Dachi (@MrDachi87) reported

    @skoutintheskies @Randall85850773 @JoeFromSeattle1 Unfortunately, with some games it uses different extensions. To play games like Overwatch 2 and Crash Bandicoot, you have to download Battlenet, but also Ubisoft and EA make you do this too, not only on Xbox App but on Steam too.

  • OzgurCreativity
    Özgür E. Ersoy (@OzgurCreativity) reported

    @JoonasRautiain1 @RinoTheBouncer ACS isn't THAT bad as a singular game. The worst mistakes were made by Ubisoft as a company. The worst problem was using Yasuke and completely turning him into something he never was. Ignoring the real story of Yasuke and disrespecting his legacy.

  • D_is_For_Dragon
    Dragon (aka natsuki’s wife and biggest fan) (@D_is_For_Dragon) reported

    @WickedWizard15 @iBeNerdy64 Only issue with steam is that some games have to launch with another app like Ubisoft and at that point what’s the point of having it on steam but that’s more the game devs fault

  • M88Gaming
    M88 🎮📸 (@M88Gaming) reported

    @GamerGrl73 I hope Ubisoft Connect too. I can't pass through the login screen.

  • archie72027
    archie (@archie72027) reported

    @UbisoftSupport @assassinscreed hey ubisoft support, i requested a manual review on my case and threatened a complaint about your company through signalconso about the problem i have and i have been granted my wish of a manual review but it has been over a week now and i have still got nothing. case 25811364

  • MajHavoc70
    Maj Havoc (@MajHavoc70) reported

    @Ubisoft How about we get the service working huh??

  • NewGenTV_real
    NewGenTV_Official (@NewGenTV_real) reported

    @UbisoftSupport @Ubisoft @TheDivMobile so much time developing the game & you still can't even get the touch controls to run smoothly! FIX the touchscreen controls, input lag &freaking smoothness!!! Never played a mobile game with such bad controls! Division Resurgence!!

  • issaslothboi
    Average Player (@issaslothboi) reported

    @Ubisoft you guys need to deal with the amount of bots trying people's passwords on your login. I get so many spam account login attempts. It's seriously out of control. My friend was steam banned because someone hacked his ubisoft account and hacked on siege which went 2 steam.

  • MajHavoc70
    Maj Havoc (@MajHavoc70) reported

    @Ubisoft How about we get the service working huh??

  • Patton_Heasley
    Patton (@Patton_Heasley) reported

    @UbisoftSupport @ANNO_EN 25821850 is my case code I really want the issue fixed. The issue is changing the Xbox linked account connected to the Ubisoft

  • Abhiraj_Singh17
    Abhiraj Singh (@Abhiraj_Singh17) reported

    @TheRealZephryss The problem right now is the reputation of Ubisoft and their own financials. If both were in better conditions then I could definitely see them not use any showcase for the proper reveal. But as things stand now they want as much attention and eyes on the remake as possible.

  • mvpslenny
    🏳️‍🌈 Lenny (@mvpslenny) reported

    @TitaniumRolo How can there be an Alpha Pack error EVREY SINGLE TIME I open one? Is the monkey throwing dice in the ubisoft server on holiday?

  • thjcopark2701
    Michael Park (@thjcopark2701) reported

    @RetroMonkey7 Taking away partnerships they had with GOG, EA and Ubisoft that allowed you to stream select PC games you owned through them via the cloud. Now they are just a straight subscription service with no access to games people own.

  • Xylus19
    Xylus (@Xylus19) reported

    @DestinLegarie I only played the last cod because of gamepass. I don't buy them, never have. Played some zombies and liked it. Wouldn't buy them though still. I doubt cod is the problem. I think fortnite, ea, ubisoft, riot etc is the problem.. Need a tier between premium and ultimate.

  • Noirx360
    noir (@Noirx360) reported

    @KoreaXboxnews PC Game Pass/Xbox PC doesn’t support achievements for Ubisoft games. We need a fix on that issue @jronald

  • Ffgp68787
    Aman Jagtap (@Ffgp68787) reported

    @UbisoftSupport My Ubisoft account may be compromised. I got emails about password reset, password change, and a US login (I am in India) which I did not do. Now I cannot login, reset email not coming, and it shows access restricted. Please help recover my account.

  • KingWillie_PT
    KingWillie_PT🇵🇸🇵🇸 (@KingWillie_PT) reported

    @divisiongameHQ I'm not!! Game keeps crashing minutes after login in. I asked for help to Ubisoft-Mobile support but they sent me instructions for an Apple device while my problem is on a Samsung Galaxy Tab S9 FE.

  • sledgemymute
    Sledge (@sledgemymute) reported

    @QueenRaelynR6 @Ubisoft fix it

  • JustinErgin
    Ironicusx (@JustinErgin) reported

    @JamieMoranUK Cod aint the issue. Cod didnt rise the price to the moon. Its Fortnite Crew and Uplay classic subscriptions that cause probleme and high prices. Nobody asked for those, nobody care for those yet they force us to pay for them if we wanna have the benefits of XGPU.

  • cosmael
    Cosmael / Raphael (@cosmael) reported

    @pellegrato09 @Grummz most people criticising it haven't and admit it That game was not a masterpiece but it was shot down only because people hated Ubisoft. Which is ... exactly what they criticise the game journalists of doing ... the problem is that if you try to be the good guy, don't act like the bad one ....

  • MulletManDann
    Daniel Matias (@MulletManDann) reported

    @Rainbow6Game @Ubisoft YOU GUYS NEED TO FIX YOUR ******* GAME I GET DDOS 3-0 GAME TOP FRAGGING TRY TO CONNECT BUT I CANT I LOOSE RP AND GET BANNED LIKE WTF IS YOUR GAME