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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (12%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colorado Springs |
Sign in | |
| Seabrook |
Sign in | |
 Medellín |
Glitches | |
 Bourg-en-Bresse |
Glitches | |
 Rieschweiler-Mühlbach |
Online Play | |
 Zürich |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Liryon
(@Liryon4) reported
@ForHonorGame Fix your servers !!! I got CRITICAL ERROR ISSUE TO UBISOFT SERVER everytime , impossible finish one game without being kicked out of the game lol
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AlbtraumPuppe
(@AlbtraumPuppe) reported
@DarthChillash And if rumors are to be believed, Ubisoft is adding their streaming service to console & PC for GamePass subs. Absolutely no confirmation on this. Just a rumor I heard.
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TUGA
(@slbruno5) reported
@UbisoftSupport Struggling to claim Twitch Prime rewards. I go to try link PSN and it first asks to verify my email but when I click to send the verification I receive nothing. I’ve checked Ubisoft website and my email is correct so I don’t understand the issue
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Damien T.
(@DamienVIIXXV) reported
@N7Necromorph Even with the early assassins creed games like the ezio games those were released annually and people didn’t have a problem with those games they were well received by fans so it could be just Ubisoft getting not doing a good job with creating their games.
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George Bass
(@GeorgeBassUK) reported
from
Lincoln District, England
@DivineDDT @Ubisoft @watchdogsgame They ought to, after a search the problems seem well documented, it's not really a good look leaving it this long.
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Adammansxll
(@adammansell01) reported
@Ubisoft @UbisoftSupport @Assassins_UK I have a bug (Xbox Series X) that won’t allow me to save/fast travel. I’m lucky enough to have spotted this before I made too much progress but others have played hours in advance and lost everything. We need a fix ASAP. Or there’s no point.
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🇸🇪 Love Loving 🇸🇪
(@BigDumbSwede) reported
@KyleSims89 @Ubisoft Thanks for the ideas. Guess I'll keep my fingers crossed that the post Yule update will fix it. 🤞
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AlbtraumPuppe
(@AlbtraumPuppe) reported
@6ixnik @DarthChillash I’m not believing it. Ubisoft really could have partnered right away but they didn’t. They launched a competing service to PC only, now I would not be surprised if they do launch it to consoles though.
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Jake
(@chiefhusker1) reported
@Ubisoft @RevolutionAndre @watchdogsgame Such a shame it’s in a broken *** game from a developer that has no customer support currently. #youreshitandyouknowit
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Mac
(@McMacAtk) reported
Do you guys not remember that @Ubisoft hid abuse against their employees, including ****? No one remember that @Ubisoft also released Elite Squad, another mobile game with predatory microtransactions? What about the latest Wildlands? Remember how broken and empty the game was?
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meg 🏳️🌈✨shadowlands spoilers✨
(@TheKnightOfEtro) reported
30 minutes into Valhalla again and it crashes. Ubisoft BLEASE I need a fix.
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BlueExorcist
(@Franco01615148) reported
@Ubisoft Ubisof is **** been ask weeks now to fix Ac valhala but no I'm speaking to morons with no ears
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Cody Peck
(@Venom7945) reported
@jayveeonYT Hey Jayvee, will Ubisoft fix the glitch of the key not appearing in Lunden in the quest for Octavian? Cause on my PS4 version the prompt to collect the key isn't showing up.
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Tylan Hastens
(@THastens) reported
@UbisoftSupport How about you fix Assassin’s creed Valhalla because that mari lwyd clock won’t come off and I already contract or email Ubisoft support so I this fix now
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Jasper
(@JasperLinsen) reported
@Proud2beGeechie @Nintendeal If you liked BotW, this is pretty good. Usual Ubi bugginess and annoyance, but a good combat system, a bunch of different monsters, and a varied (if not very complex) move-set. Turn of Wifi while playing and Ubisoft will not require a login (seriously). Fun but Ubisoft.
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Mr. Brightside.
(@DisguisedDitto) reported
@Ubisoft Fix ubisoft + pls
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Jake
(@chiefhusker1) reported
@Ubisoft @RevolutionAndre @watchdogsgame Such a shame it’s in a broken *** game from a developer that has no customer support currently. #youreshitandyouknowit
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Jake
(@chiefhusker1) reported
@Ubisoft @RevolutionAndre @watchdogsgame Such a shame it’s in a broken *** game from a developer that has no customer support currently. #youreshitandyouknowit
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Georginho Rebrov
(@shitnest) reported
@Ubisoft well done for releasing another unfinished and broken game.
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Jasper
(@JasperLinsen) reported
@PressPrexx @not_Imani @Nintendeal Why? Is the five dollars really that precious? This is quite a lot of bang for buck and people see it and only want to pay a fiver. Weird. Yeah, its ubisoft and it requires login or turning of wifi, but still. Lots of game, definitely worth at least 30.
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x.pok
(@XPok_) reported
@Ubisoft @RevolutionAndre @watchdogsgame Man I bought watch dogs on Black Friday and played like maybe 3 times haven’t played it since the game is just not that great like I would try to do anything fun the game would just crash
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Antonio Marfil Fernandez
(@FernandezMarfil) reported
@Ubisoft @slasher_jpc @assassinscreed Ubisost i am currently writing to report on the linconscire glitch i have encouuntered. It will be a generosity to the valhalla community for you to fix the current in game glitch
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George Bass
(@GeorgeBassUK) reported
from
Lincoln District, England
@DivineDDT @Ubisoft @watchdogsgame Yeah there's something definitely broken, hopefully they patch it soon. It shouldn't be released in this state.
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CunningSmile
(@CunningSmi1e) reported
@ViktorFager @Ubisoft @UbisoftSupport I had the same problem last week. Quitting out of the game and going back in seemed to fix it
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Gino Lucia 🇮🇹
(@LusciousR6S) reported
so when will ubisoft fix the uplay to actually show when people in a ranked match. Oh wait they are fine with half working products for months upon months that's just normal.
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Kekshamster93
(@kekshamster93) reported
@UbisoftSupport @Rainbow6Game European servers aren't working atm. Can't login to ubisoft connect or the rainbow six servers. Even after connection, i get kicked from the servers after leaving a round
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George Bass
(@GeorgeBassUK) reported
from
Lincoln District, England
@DivineDDT @Ubisoft @watchdogsgame I thought it was an unfortunate glitch the first time it happened. But its happened twice more, I don't have the patience to play through the same bits again.
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66 Days
(@66Days99) reported
@Ubisoft What a fun idea! The game is broken, and there doesn’t seem to be any way to control your character, but it was a fun idea.
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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Betitojr15
(@betitojr15) reported
@Ubisoft @Rainbow6Game again I have been DDOS two times this week and cuz I couldn’t connect back I got a penalty and lost RP