Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (57%)
• Online Play (21%)
• Glitches (16%)
• Matchmaking (4%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Heldenberg	Game Crash	2 days ago
Paris	Glitches	3 days ago
Sitten	Game Crash	5 days ago
Creil	Online Play	5 days ago
Dieppe	Online Play	10 days ago
Villefranche-sur-Saône	Sign in	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  amaeten (@zahznq1) reported 6 minutes ago

  @EggsNuh @KidayaG Also tired of this "market can crash and reset" that doesnt even make sense and it sounds like the worst fan fiction ever. this is real life u do realize that yeah? nothing would happen with gta 6 failling. ubisoft wont magically come out and release the best games ever lmfao

• 
  Kaiserhawk (@Kaiserhawk) reported 8 minutes ago

  The R6 Tactics game looks pretty cool. Not cool enough to fix my 2FA issues on uplay, but still.

• 
  Noah Delashaw (@NoahDelashaw) reported 9 minutes ago

  "It can even make a ubisoft game look good" Ubisoft's issues have never been visuals; they are top of the industry in creating detailed worlds and spaces, just because YOU don't like their games doesn't mean they are bad.

• 
  KamilPlaysYT (@KamilPlaysYT) reported 9 minutes ago

  @SeeReax for me personally, I don't mind if they go fully digital, the problem is how sony is trying to take away our consumer rights, keeps mistreating their customers, constantly over pricing their software and hardware, not allowing us own what we buy (which started from ubisoft)

• 
  Beeline Discovery (@GF_Australia) reported 14 minutes ago

  @axrxrxr100 @RockstarGames Your not the only one who thinks this. It's an OK game that may attract buyers at $50 if they could fix that frame rate. Rockstar didn't need to fire all their talent. They may as well have openly outsourced it to Ubisoft as a GTA V remaster with more gimmicks and less edge.

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  Big man Tyrone (it's ironic) (@JamesTDear) reported 14 minutes ago

  @riellycooperr @NoiBoobSweat You don't really need to give them schedules. Though to be fair Ubisoft never had a issue

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 19 minutes ago

  Ubisoft has apologized after its new Steam release of Heroes of Might and Magic III launched without the actual game files. Instead of the full game, players initially received a 23.49 KB download containing only a dummy executable that opened a CMD Ubisoft acknowledged the mistake directly on Steam, saying: “The cause of the issue has now been resolved.” It then asked affected players to “fully uninstall and re-install the game.”

• 
  Richard Fisher (@richfish84) reported 20 minutes ago

  @stupidcoolin @Dearg_Gosling GTAV is no better than any ubisoft game aside from the online aspect. A living breathing updating city can't save a game if the missions are the same as 10 years ago. If it's great I'll buy it and play it, no issue. I'm not hating on it, I just want a better campaign than GTA V.

• 
  Songanta (@HaileSelasie13) reported 21 minutes ago

  There’s a version of the digital future that I don’t think people take seriously enough because nothing about it looks dystopian while it is being built. It mostly looks convenient. Games download instantly. Software follows you between devices. Your photos live in the cloud. Cars get new functions through updates. Accounts remember everything you purchased years ago. All of that is genuinely useful, but somewhere along the way, ownership started changing meaning. A lot of digital products no longer really end at the moment of purchase. They continue depending on authentication servers, publisher accounts, DRM, cloud infrastructure and databases that sit completely outside your control. That sounds like a technical distinction until one of those dependencies disappears. Ubisoft already showed what this looks like with The Crew. People had paid for the game, but once the servers were shut down the purchase itself wasn’t enough to keep the product alive. California now literally requires companies to be clearer when the “Buy” button is actually selling a license rather than permanent ownership. Europe has had to debate whether publishers should be allowed to make purchased games completely unusable after support ends. None of these stories are particularly dramatic on their own, but together they point in a strange direction. We’re building a world where ownership increasingly depends on somebody else continuing to recognize it. And cybersecurity makes that arrangement even more interesting. Take a company like Rockstar. Whatever anyone thinks about the recent GTA VI situation, this is one of the most valuable entertainment projects on earth, controlled by a giant publisher with serious security infrastructure and an enormous financial incentive to keep unreleased material private. Yet even companies operating at that level still suffer breaches, leaks and internal security failures. That doesn’t mean someone is going to break into Steam tomorrow and erase everyone’s library. Large platforms have backups, audit trails and redundancy precisely because they understand that risk. What bothers me more is the architecture underneath it. The same centralized system that makes it possible to restore your entire library after buying a new PC is also the system capable of deciding whether that library exists for you at all. Usually that power is useful. Sometimes it is necessary. But once enough of our lives depend on these systems, the distinction between owning something and being continuously authorized to use it starts getting blurry. And gaming is probably just the easiest early example because we notice immediately when a game disappears. It gets more uncomfortable when the same logic moves into cars, appliances, professional software, personal archives and devices whose physical hardware we actually paid for. The darker version of this future probably won’t arrive through some cinematic cyberattack where everything switches off at midnight. It would be much less obvious. A feature here becomes account bound. Another product requires permanent authentication. An old service closes. Something stops receiving updates. A company changes its terms. A platform decides a ten year old product is no longer worth maintaining. Twenty years later everyone is still surrounded by things they technically purchased, but fewer of those things can function without permission from infrastructure they do not control. Maybe regulation stops that trajectory. Maybe consumers eventually start demanding offline fallbacks and stronger ownership rights. Maybe companies themselves realize that permanent access is a selling point. Nothing about the direction is inevitable. But I do think we should be paying attention while the meaning of “buy” is still being rewritten, because once an entire economy is built around conditional access, changing it afterward will be much harder. At what point does a product stop being something you own and become something you are merely allowed to keep using?

• 
  Luna✨🌙 (@N1hility0_) reported 23 minutes ago

  @NerdGirl_02 Fair on the gacha ones😭 I don’t really have a problem with how Ubisoft was before I just dislike the modern Ubisoft like they’re seriously blaming gamers for the fact their stocks are dropping😭

• 
  SpeedKomodo (@SpeedKomodo) reported 24 minutes ago

  @Ubisoft Has the Intel e core issue been patched yet?

• 
  Aakash Gupta (@aakashgupta) reported 27 minutes ago

  The studio that just redrew its bird got kicked off the PlayStation Store five years ago. Today it's worth eight Ubisofts. December 2020. Cyberpunk 2077 ships so broken on consoles that Sony removes it from the store entirely, something it had never done to a release that size. CD Projekt refunds 30,000 copies and the stock loses 75% of its value. Most studios never recover from that. CD Projekt spent three years patching the game for free, put $84.5M into the Phantom Liberty expansion, rebuilt the whole progression system in update 2.0, and let the Edgerunners anime pull in a new generation of players. The scoreboard as of this summer. Cyberpunk crossed 40 million copies sold. Phantom Liberty, a $30 expansion, sold 10 million. The Witcher 3 sits at 65 million and keeps selling. Now the comparison that makes the logo news interesting. Ubisoft has shipped close to 400 games since 1986 and trades around $850 million. CD Projekt has shipped about a dozen games in its entire history and trades at $6.6 billion. Four hundred games versus twelve. The twelve are worth eight Ubisofts. One more thing about the bird. It was never a cardinal. It's a raróg, a falcon from Slavic folklore that's born out of fire.

• 
  Yannis (@yannnis) reported 28 minutes ago

  we used to lose sleep over one broken deploy and felt like amateurs Ubisoft. tens of thousands of people missed a whole product

• 
  Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported 35 minutes ago

  @TheChancellorBR Ubisoft sucks. Too vague? The only thing that never gets broken is the store 🤔. Priorities right.

• 
  𝚂𝚒𝚛 𝚁𝚎𝚝𝚛𝚘 𝙳𝚊𝚍𝚍𝚢 ❦ (@archonik) reported 36 minutes ago

  @progXprog @JNavok Your example is made in bad faith as you are purposefully picking extreme cases of online only games. There are online games dating back to the 80s that no longer work due to lack of official server support. So your "laws changed" argument has no ground. And even then, you are talking about a completely different problem -- nobody revoked your licence for The Crew or Concord. You are still legally allowed to boot the games. You are not breaking any laws or licenses by starting the discs. They "just" don't connect to servers. Which is a completely separate problem the community's been trying to fight for years. And why Stop Killing Games exists. And The Crew is the worst possible example you could have picked because Ubisoft is facing a major class-action lawsuit over this and the case is ongoing. The digital version of the Crew was literally removed from people's libraries, so even when a community solution was devised, legal purchasers could no longer use it. Something that could not happen with physical copies where the data is still available and there is no legal way for the company to take it away from you.

• 
  DOES IT HAVE OFFLINE BOTS? (@offlinebots) reported 37 minutes ago

  @Ubisoft Ghost Recon Breakpoint will die when you close the servers down... Ya know cos online only DRM

• 
  Steve Baker (@darthv72) reported 39 minutes ago

  @GTArajgaming @TYPOGRAPH1C @XBOX Ubisoft had licensing issues and were forced to revoke. As long as you have the disc, you can play it as much as you like. Even if they revoke the digital license. Forza horizon 4 has been pulled (digitally) due to licensing. I can still play it. you are overthinking it.

• 
  Mars (@Marsormr_) reported 40 minutes ago

  @itsbesttohopoff EA Nintendo Ubisoft Sony Microsoft Rockstar is only the latest shitheel. I could go on and on. Quit being a disingenuous ****** by pretending not to understand the issue.

• 
  ZerooSkil (@swoerd) reported 41 minutes ago

  @Pirat_Nation Looks like they suddenly have the technology for female characters to look better Hey Ubisoft? @Ubisoft Yall next to fix your agenda pushing woke nonsense? Or whatsup here

• 
  ZLEK (@ZakarinaMuyXd) reported 41 minutes ago

  @ohlookitsrafa Not much really, i guess the main thing is that ubisoft delivers broken games that can be patched by fans, and the broken games go with no strings attached, hoyoverse delivers "good games" with such a huge caviat that you genuinely don't want to even know anything they do

• 
  B_Ryce (@BryceCream57) reported 41 minutes ago

  @ShirtlessSpdr @inflatable_josh @8biteric I honestly think the remake will be good (if it ever comes out) but the main problem was Ubisoft leaders thinking blacklist was a failure because it didn’t meet thier unrealistic sales expectations. They wanted 5 mil copies sold when SC usually sells around 2-3 mil.

• 
  TGM_dryo (@dryo88) reported 45 minutes ago

  @3denFPS WE LET IT FLOP? I'll explain, THEY,Ubisoft, never gave Mark Rubin(Studio director) an actual FPS focused engine, they gave him the same engine as "The Division" they burned an entire year trying to patch engine issues due to that fact

• 
  Nitrix (@Nitrix79) reported 46 minutes ago

  Also he talked about how Ubisoft re released Heroes of Might and Magic 3 which I’ve never heard of and don’t care to learn more about on Steam for $10 yesterday and they forgot to actually include the game so you spent $10 for nothing. Then they had to fix it in an update later.

• 
  Lugames47 (@LuanRodrigueslg) reported 46 minutes ago

  My copy of Ghost Recon Wildlands is showing an error after the latest update: dialogue repeats endlessly, regardless of the language. I’ve already uninstalled the game and cleared the cache, but the problem persists. @UbisoftBrasil @Ubisoft

• 
  ThePsychAce (@ThePsychAce) reported 49 minutes ago

  @BigLipRadio @Gingervitus126 @XBOX Allegedly the next Xbox will be Windows based. It will be able to run Steam, Ubisoft Connect, Epic, etc. The issue with that theory is Xbox is explicitly against porn games on Xbox and Steam is full of porn games. So if it’s true, then the next Xbox would essentially be budget PC

• 
  TTVFrostwolf300 (@Wuffle300) reported 57 minutes ago

  Multiple celebrities pass away GTA 6 get a new trailer Xbox makes physical/digital keys for old and newgames. Sonic, Spyro and Crash are in FORTNITE Ubisoft fumbles the bag and sells a game without the game Lunar Eclipse happening tonight. All this with 4 days left of August

• 
  Bradley (@BradleyB56) reported 57 minutes ago

  @Ubisoft Maybe fix wildlands splashscreen first

• 
  Amaze (@Amaze2174) reported 1 hour ago

  @khaliltooshort It the game runs smoothly so what? Ubisoft charged $160 for a broken upscaled mess with Star Wars Outlaws. GTA6 runs at a native 1440p with no upscaling and seems to have a steady frame rate, I’m not seeing any issue

• 
  p (@Mayman07723111) reported 1 hour ago

  @SangheiliRipa @SeaDork @StoneMountain64 I mean regardless you think rockstar make good game or not,his point is more of downgrade/peformance issue of the game itself which is what happen to ubisoft that fans refer as "Ubisoft downgrade" which rockstar far from that stigma of downgrading the fidelity of the games

• 
  Misty ~COMMS OPEN 0/5 SLOTS~ (@Misterfan2000) reported 1 hour ago

  @Ubisoft @RaymanGame Is this true or is it an error?