Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Lille	Sign in	10 hours ago
Paris	Sign in	10 hours ago
Paris	Sign in	10 hours ago
Pierrevert	Sign in	10 hours ago
Rennes	Online Play	4 days ago
Soumagne	Online Play	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DarksMusicandSkyrimDances (@DarksMusics) reported 6 minutes ago

  @Pirat_Nation yea but 15000 of the ubisoft staff are pointless hires Hr reps an bull **** managers. A bloated hell hole spitting out broken woke games that cant even break even

• 
  xmakahsiwjw (@wleeeeek) reported 6 minutes ago

  @UbisoftSupport Hello Ubisoft Support. I purchased Assassin’s Creed Unity legally from Epic Games on May 26, 2026, but my newly created Ubisoft account was instantly suspended and I cannot even login to submit an appeal. Could you please help me contact support manually?

• 
  Just Some Guy (@regular__stormy) reported 7 minutes ago

  @gamerxguy1993 @Wario64 Blame MS. They’ve encouraged digital only with over half their console sales this generation, plus gamepass. If Ubisoft is skipping a disc release on XBox this time around, but doing PS5 and Switch 2…I don’t think that’s a Ubisoft issue. I say this as an X, PS5 and S2 owner.

• 
  SecureAI (@SecureAIAI) reported 11 minutes ago

  Two Web3 games died this month. One had 1M playtest players, 250K Steam wishlists, four successful playtests. Nyan Heroes. Stopped development May 16, before they could ship. The other had Ubisoft. Champions Tactics turns off its Web3 features today, May 27. Five years of dev. AAA studio. Indefinite Web2-only future. Different scale. Same death. Both teams pointed to funding. Funding was the symptom. Live-ops infrastructure for a Web3 game costs 3-4x what the greenlight budget assumed. Wallets, marketplaces, multi-region nodes, asset bridges, anti-bot, off-chain auth. None of it sits in the original cost model. All of it shows up by month six. You can fix tokenomics in a patch. You cannot fix the burn rate without rebuilding the stack. #Web3 #Gaming

• 
  michu 🍎 (@michu_68) reported 12 minutes ago

  @Vechs i have that stupid issue with frontiers of pandora and i ******* LOOOVE the world of avatar but i hate ubisoft so much it needs to be studied

• 
  D. (@MysterD) reported 12 minutes ago

  @Jaywalking0d @coconut_jpgg Yup, UbiSoft been forcing UPLAY/UbiSoft Connect client-app service on almost all of their PC games since Assassin's Creed 2 on PC (late 2009).

• 
  Poyraz Denizli (@poyrazdenizli20) reported 13 minutes ago

  @Frjngee @Ubisoft @UbisoftSupport Talk to Sylas_Nerd about this issues

• 
  Magdiwang (@aerithdelacruz) reported 19 minutes ago

  If this was @Ubisoft game / @TheCrewGame, people would be hating on it nonstop for this “out of the world” glitch/bug. But since it’s not a Ubisoft game, suddenly it's okay and it's fun ?? lmao $70 btw

• 
  Barut404 (@Swifty404) reported 19 minutes ago

  @UbisoftSupport Hey Ubisoft do you even work ? My ticket for a error on R6s Shop has been closed whit no answer from youre side and now i have a porblem whit ac Syndicate do you also close it after 4 months whit no answer ?????????????????????

• 
  ErMúsico (@victor_cia) reported 21 minutes ago

  @Ubisoft Dear Ubisoft. how many ******* captcha do i have to do? i want to recovery may account, i can´t login, how can i recovery mi account if you are keeping me doing captcha like forever?

• 
  CarolinaFrog 🇺🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿✝ (jsocfrog4gaming) (@jsocfrog4gaming) reported 24 minutes ago

  @UbiMassive @Ubisoft matchmaking hasnt been this broken..... well.. youve broken it alot, but i havent had this level of matchmaking headache since yall brok Ghost Recon Phantoms! this is garbage for a AAA game!

• 
  Masterious (@master1ous) reported 25 minutes ago

  @iv_sal1 @TheHiddenOneAC I found it to be a decent game compared to the likes of Odyssey and Valhalla but that’s a low bar tbh. I’m glad Ubisoft hasn’t ****** up the Black Flag Remake (at least not from what I’ve seen, there are minor issues but not a deal breaker).

• 
  henry (@henry5839201746) reported 26 minutes ago

  yo @Ubisoft can you fix not being able to equip the black attachment skin to all like you can with the other universal skins?

• 
  Breno (@imnotbreno) reported 28 minutes ago

  @OPGODA_ @RatoneroGris_ @ZhugeEX Name recognition alone is worth a great deal. Look at EA holding onto Battlefield even after the 2042 fiasco and many more years between releases. They even resurrected Medal of Honor for a VR game! The 10-year contract is only a problem with Ubisoft, as they hold cloud rights.

• 
  GamerGuy93 (@gamerxguy1993) reported 32 minutes ago

  @regular__stormy @Wario64 It's a Ubisoft issue. They absolutely could make a disc

• 
  Dave Lister🇺🇦 (@DaveLis25049748) reported 33 minutes ago

  @IAndroniks @HyperHawkMedia @lmkifiwin The issue isn’t “hating devs.” It’s just incorrect to say game success is 100% on developers. Most major decisions at Ubisoft - monetization, release deadlines, project scope, creative direction - come from management, not the dev teams.

• 
  ZacheryDew (@ZacheryDew) reported 35 minutes ago

  @TiimoTP It's pretty easy to explain. This remake is headed by Ubisoft Singapore, not Montreal. So likely they don't have the tech or even the actor to do motion capture Ubisoft Bordeaux also has a similar problem.

• 
  Beezoslay (@BezzoSlay) reported 35 minutes ago

  @D3finitelyZay @cutiequirks I know next season Ubisoft is supposed to fix the rank system but I already know they gonna screw that up again cause that's what they said last time about ranked 2.0

• 
  Revan (@LordRevan_) reported 37 minutes ago

  @MonkeyMajick @assassinscreed As long as you don't blame Ubisoft for the game not working for you.

• 
  🔆 @finite@mastodon.social (@finitecrystal) reported 41 minutes ago

  Ubisoft did it for me a few weeks ago. To be fair, I was the legitimate owner of the account, but the only thing I had to prove that was my Steam login, which hypothetically could have been stolen.

• 
  Death4Laughs (@U8Death4Laughs) reported 43 minutes ago

  @himbomemer @Ubisoft @UbisoftSupport fix this slop or I won’t buy the game..

• 
  Sporg (@SporgSensei) reported 45 minutes ago

  @lmkifiwin That's the problem. People get too easily hyped for a "REMAKE", "REMASTER" of THE SAME COMPANY that ruined so many of their current IPs. Ubisoft isn't the same as they use to be. It's a company full of dumb people. Do you HONESTLY think they had any amount of respect for it?

• 
  Rusty Lewis (@relewis2011) reported 51 minutes ago

  @browland1 I really enjoyed Outlaws! It certainly has its issues, but a lot of the technical problems have been patched by now. Captured the world of Star Wars really well imo, had some fun stealth/shooting sections, and as an Ubisoft game, doesn’t overwhelm with checklist content either.

• 
  Auris (@AurisTFG) reported 51 minutes ago

  It’s about time these tree performance issues finally get addressed. And please add a separate option for toggling grass on/off instead of forcing competitive players into a very specific graphics preset just to avoid gameplay issues. @Ubisoft @Hylis1 🙏 Thanks!

• 
  Warden-Commander (@KurouPS4) reported 53 minutes ago

  @turatteu @kabrutusdeid Nope. They ****** up as soon as they went all live service, starting when they canceled Rainbow Six Patriots (a real game) for Rainbow Six Siege (a live service). That was in 2013. By 2018, Vivendi owned 27% of Ubisoft, and almost pulled off a hostile takeover.

• 
  Dinnie20 (@RealDinnie20) reported 54 minutes ago

  @TheRealZephryss Guys I don't give a crap about you saying I complain, I think that Ubisoft never changes and they always make stupid mistakes and they have presented generally a different product now compared to reveal. PR issues like that is because CM doesn't play the games.

• 
  John Smith (@smith_john93692) reported 55 minutes ago

  @ac_daily_news Fake? The gameplay is real, its just that two shots of the same things where put together. Probably because the first shot didn't work out or there was another issue. Please criticise ubisoft, but put that criticism to more important things about the game.

• 
  HOUSE (@Foremanisblack) reported 56 minutes ago

  I Will Be Playing This Game, However I’ll Wait 3-4 Days For Modders To Fix The Needless Bullshit Changes Ubisoft Made. Maybe Longer Of The Menus Can Be Changed…

• 
  Noah Davis (@Noahcg3) reported 1 hour ago

  Me personally, I don't like the idea of the branching paths. Not only does it cause problems like these, because Ubisoft is always going to have to cut corners, but also because it doesn't work with the established lore of the animus.

• 
  Robby Woo (@WooRobby) reported 1 hour ago

  @kangminlee Bro, I’m not even sure a black dude made this. We are not trying to appropriate Japanese history. As far as us not having history to be proud of, we have American history. Take this particular issue up with Ubisoft and the ones forcing Yasuke down our throats.