Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (69%)
• Online Play (15%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Champeix	Glitches	22 hours ago
Les Mureaux	Online Play	1 day ago
Meyenheim	Glitches	2 days ago
New York City	Sign in	6 days ago
Guénange	Online Play	8 days ago
Chennai	Sign in	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UniQue 🇳🇱 (@ThePollus) reported 2 minutes ago

  @Pirat_Nation Ubisoft, EA, they’re all trash and honestly deserve to burn to the ground. Releasing broken, bugged, unfinished games filled with micro transactions bs. Gaming needs to get better, these companies need to change or burn.

• 
  Josiah Sybau 🗡️ 😈 (@JosiahSybau) reported 5 minutes ago

  I went into today, half expecting Ubisoft to ruin one of my favorite games. Because Ubisoft keeps letting us down (looking at you Shadows). The game opened to mixed reviews. My worry grew. But I cast it all aside, and gave it a chance anyway. And I had fun. Like, a lot of fun. I touched on it briefly during stream but the last 6 AC’s just haven’t been AC. Valhalla was fun, but who really played like an assassin? It was a Viking game cosplaying as an Assassins Creed. The others never hit the mark. And going back to Black Flag was the right move. Day 1, it broke AC’s highest concurrent player count and then dwarfed it. People WANTED this return to form. And Ubisoft for once delivered. Now the devs they laid off? That’s the Ubisoft I know. And I think it’s ******. Those devs deserve their flowers for what they pulled off. Black Flag is such a beloved game, that if they didn’t do it justice, they’d definitely hear about it. But they did it justice and then some. I hope a studio picks them up soon, and they create a masterpiece. Now. The review bombers. I was made to believe that this game shoves DLC down my throat. Now you can wanna guess how many times I saw the DLC store? If you said more than once, you’d be wrong. And I only saw it that one time because I intentionally hit the button to look. I hate micro transactions as much as the next guy, but you can just, not buy them. It’s not gonna stop you from playing the game. Next I was made to believe cutscenes were capped at 30fps. Turns out that’s just a bug that will be patched (it’s day 1 ofc there will be bugs) but you can also just tweak settings to not have that happen. Literally a 5 second fix if that. I think people were just looking for something to cry about just because it’s Ubisoft. And I get it, I’m by no means an Ubisoft fan and I’ll never defend their bs. But this time they gave us something good, and you focus on these minor issues to make the game seem bad when it’s actually pretty damn good. Anyways, it’s 2am and I have to work in the morning. But I’ll be dreaming of the seas. TLDR; Stop treating reviews as gospel, and just try it if you want to. (Sat with chat and made this at the end, I have gripes but overall? In my book a 70 is pretty damn high all things considered)

• 
  Zkarlkani (@zkarlkani) reported 8 minutes ago

  @TheHiddenOneAC Your error is to say that Ubisoft are still AAA. Indie game have more standard than any AAA out there and Ubisoft aint one

• 
  Benva (@1983_fabrizio) reported 11 minutes ago

  @onejailbreak_ I hope it becomes possible to download games that are digital only and just play them on a jail broken PS5 like the latest Ubisoft games with internet required to install for the physical versions.

• 
  DaveRPGHD (@DaveRPGHD) reported 13 minutes ago

  @_ObiwAnderson_ Not dishonest, I've never played the original. I've played for 3 hours and I'm enjoying it fully (this is my opinion). Haven't had any technical issues aside from being locked out of my Ubisoft launcher for a bit. Playing at 1440p max settings DLSS at Quality, so I haven't had issues with image quality. So what do you want from me?

• 
  ODESHO (@odeshomusic) reported 14 minutes ago

  Hey thanks for creating a broken AC remake @Ubisoft I hate u so bad for making a shittier version of black flag

• 
  Éric Delannoy (@malrepast165577) reported 14 minutes ago

  @Vara_Dark Ubisoft is a cynical, greedy, and ideologically driven publisher; I think that goes without saying now. Frankly, I believe those who keep supporting them by buying their games have no right to complain. When you look for trouble, you shouldn't complain when you find it.

• 
  Chadz (@RealChadzz) reported 15 minutes ago

  @TheHiddenOneAC My seeing a collage of it made me kinda infuriated @UbisoftFR please fix

• 
  Teo_St14(πενταγνα) 🇪🇸🇧🇷☭▐┛ (@Filodemoto) reported 15 minutes ago

  Hey @TheHiddenOneAC what do you think about the lack of running and parkour with R2 in the game? I think it is a big major problem to bring back the original essence of the game and it kinda ruined it for me, do they (Ubisoft) know of this criticism?

• 
  A Gentleman of Discernment 🤵 📖 🎮 🎥 (@Lucius_Creed) reported 16 minutes ago

  @MADkurious It is quite simple. One group of consumers rages against microtransactions in a single title while ignoring far larger and more entrenched versions of the same practice elsewhere for a simple reason. I myself rather dislike microtransactions in any game series. It is a principle I apply consistently across the entire games industry, and when I put that principle into practice, I simply do not purchase what I object to. The principle of objecting to microtransactions is not the issue; the selective outrage is. If the objections these people hold were truly about the extraction of money through optional content, their outrage would be consistent across every publisher. It is not. It is merely another way for people to feel morally superior whilst applying their rules only to what they already dislike. In this case, they obviously dislike Ubisoft, and microtransactions are just the excuse to have a go. A person's inconsistency invariably reveals their true motive.

• 
  عمر ~ 🇱🇧 (@Ramotovv) reported 16 minutes ago

  Siege isn’t even fun anymore Cheater/ddos Sometimes both cheaters and ddos if they lose they hit the server if it’s legit I have teammates with 1 digit IQ that can’t use the mouse Good job Ubisoft Keeping me entertained every season

• 
  iampowlly (@iampowlly) reported 17 minutes ago

  @assassinscreed Can not play this game keeps skipping and lagging. Sound is missing in some scenes, I have tryed everything under the sun. I am running a 5070RTX card in a Omen Gaming PC. It is not my rig. Will wait because I have spent the entire day trying to play this Game! Thanks Ubisoft!

• 
  Richard Pichers (@RichardPichers) reported 19 minutes ago

  @Pirat_Nation Was gonna give this a shot, then saw the dlc and mandatory Ubisoft login requirement and played SimCity 3000 instead.

• 
  Rihe21⭐⭐ (@rihezi) reported 21 minutes ago

  @Vigram @PlanoGaming Bro, those "gameplay advantages" are totally negligible bullshit, you don't need any of that stuff to complete the game without any particular difficulties. If you need to spend $85 on cosmetic weapons with a stupid perk to beat Black Flag the problem isn't Ubisoft, it's you

• 
  SpacedDuck (@GringoStarr2029) reported 23 minutes ago

  @IGN Look what happens when you make a game people want. Now watch what happens with @Ubisoft and the ******* Guillemot family when they take this momentum to focus on another dud live service game that will further bankrupt the company vs finally doing Splinter Cell.

• 
  NikTek (@NikTek) reported 23 minutes ago

  Ubisoft has gained this reputation after years making games that have been bad by current AAA standards and dogshit practices that every time I post Assassin’s Creed BF Resynced content, there has always been a comment or reply asking me “how much did Ubisoft pay you?” To make it clear, I bought this game with my own money and I was never paid to praise or promote it. Resynced has its fair share of serious issues that cannot be overlooked; buying all paid cosmetics costing more than the game itself, the cutscenes being capped to 30FPS or the fact that it requires online connection in the physical disc. All of these are valid issues and criticism that Ubisoft as a company should do better. That being said it, compared to what Ubisoft was making these past few years, Assassin's Creed Black Flag Resynced for the most part this is a pretty good video-game, they've done an excellent job at remaking the original game. The upgraded visuals make the experience much better, new game mechanics like underwater swimming at any time and the removal of loading screens when docking or boarding is such a welcome feature. They've also done an amazing job at optimizing this game for PC which is quite rare these days for open world games. What are your thoughts?

• 
  JRPG Enate (@TheRealEnate) reported 27 minutes ago

  @Cslim_C Nope, I don't really like to play AC games on PC. Ubisoft launcher drives me crazy. An I like to go for the platinum. If there were performance issues I would of gotten it on PC. Otherwise I always play AC games on PS5 Pro.

• 
  Daniel P. (@XxSeriezxX) reported 27 minutes ago

  @Ubisoft **** your login

• 
  Nose (@NoseOfDeath) reported 28 minutes ago

  @SolidMike2023 You know what? I forget that not everyone knows my problem with Ubisoft and why I need to hear from real people first and I honestly cannot be assed going through the other reasons for my hesitation since I know it'll amount to nothing. So sure, we'll go with that.

• 
  🪬Voided_Reality🪬 (@Voided__Reality) reported 28 minutes ago

  @QNDZYcom Cutscenes at 30fps are inexcusable when the last 6+ games all had 60fps cutscenes in performance mode. @Ubisoft better fix that **** on console fast. Totally ruins immersion. I couldn't care less about the dozen trash skins they are charging for as dlc.

• 
  James (@JamesBME2022) reported 30 minutes ago

  @kabrutusdeid It’s Ubisoft dude. dlc in games is nothing new, especially cosmetic packs. I bought the base game and am loving it. This is such fake outrage to try appeal to your base. Focus your anger towards real issues in gaming.

• 
  Ash (@MaidcoreEnjoyer) reported 30 minutes ago

  @_aria1_ Funnily enough I haven't had many problems with Mint. Everything already comes configured how I want and everything just works out of the box for the most part. The hardest thing so far has been setting up ubisoft connect and running games through it since its not linux native

• 
  Santana Rodriguez (@SantanaTheb8) reported 31 minutes ago

  @Ubisoft I dont know if it was Ubisoft or GFN that made the fix but I can now play my Ubisoft + games on GFN because the product activates automatically now. Ill be resubbing

• 
  DUNGEON-00X 💿📀 (@Dungeon00X) reported 37 minutes ago

  They've been doing this for years and NOW they're having an issue with it? Refund the game and tell Ubisoft to **** off. Stop giving this company your hard earned money.

• 
  Sion (@blazedSion) reported 38 minutes ago

  @MadamSavvy @Ubisoft @assassinscreed they just need to fix..... every single thing else about their company

• 
  Plastic Chair Disrespecter (@PlasticChairDis) reported 39 minutes ago

  @Ivantheboomer @Pirat_Nation Steam isn't popular because it's digital. EA's Origin and Ubisoft's uPlay are digital services, and people hate those piles of crap. Steam works because it's a good service with sensible policies, fast downloads, fair prices, and regular sales. Sony will **** that part up.

• 
  Brother Grimoire (@BrotherGrimoire) reported 40 minutes ago

  @stankRat_ My take is that it's pretty fun. It has some random issues that are annoying (like Ubisoft not knowing how mouths work), but it doesn't detract much from the gameplay experience for me. If you've never played the game before, I say it's 100% worth the launch price for you. If you have, waiting for a sale is probably the better move.

• 
  the_tall_bwoy🇬🇭 (@Nana_Pokuu) reported 46 minutes ago

  @Ubisoft Fix the bugs and 30fps cutscenes on PS5 Pro.. that’s all we ask for🙏🏾

• 
  Ren (@Renathy_Prime) reported 54 minutes ago

  Black Flag Resynced launched at full price, a shop that sells gameplay advantages, the removal of modern day setting, among other issues, technical and otherwise, and it still did spectacularly well. Ubisoft celebrated by laying off developers. **** Ubisoft.

• 
  𝕿𝖍𝖊𝕭𝖎𝖑𝖑𝖎𝖔𝖓𝖙𝖍𝕿𝖜𝖆𝖙𝖙𝖊𝖗 (@BillionthTwattr) reported 57 minutes ago

  @Pirat_Nation It's because they laid off the dev team too early, and now Ubisoft directors don't have a clue how to fix it.