Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Matchmaking | 14 hours ago |
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Sign in | 1 day ago |
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Sign in | 2 days ago |
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Sign in | 2 days ago |
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Sign in | 2 days ago |
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Sign in | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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James Headnail (@Zerocross013XV) reported@TonyMichaelX No wonder. Change your idols. Meanwhile Ubisoft fix the rain.
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Bluesheep (@bluesheep100) reported@weirdphil @Pirat_Nation Basically, Ubisoft and epic are mad that Valve's price parity enforcement prevents them from using pricing to coerce gamers to use other storefronts that provide a worse service. Reminder that the Epic store launched without a ******* cart.
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Bethel (@bethelabraham_) reported@IYDKMIGTHTKY86 @khadroth The game was being sold for 40$ on steam, so ubisoft was earning 28$ (after the 30% cut). Steam would've allowed for 30$ or smth but 15$ literally is not justifiable. And the game got listed on Steam for 15$ only 1 day after that too so what is your problem with this exactly..?
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Scoreland28 (@Scoreland28) reported@DBNOChaos77 @BigBossBroly They do have to agree to be on there and they get an upfront payment for bigger titles, then recurring for downloads, much like an exclusive deal. The AA studios and indies end up with a lot of exposure and risk free user acquisition so I think it's good for them. I just think that trends it gaming happen for a reason normally. You see remakes and remasters pop off and make a lot of low risk cash flow, every platform does them. You see a new genre of game pop off, everyone starts development... Why didn't everyone copy game pass? Ubisoft tried and they are drowning. That's not exclusively due to the service by any means, but if it was such a no brainer, why wouldn't they follow suit and make bank? Has to be more to it is all
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Oyasumi Bastet (@OyasumiBastet) reported@OmniStef94 Like, what happened to the outrage over GAAS, stupid amount of DLC, Always online required, and login to third party services. Why does MS get a pass where PS, and many other publishers dont, like ubisoft has a launcher, why is that an issue if Xbox live isnt?
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Vankomisin (@omer_ygnbrc) reported@JeffersWO1 @Ubisoft Same issue; @KalyCTI on X resolved it.
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Stranger Who (@StrangerWho934) reported@SoulEater923 @wccftech Regardless I think Microsoft should fix their internal **** (quality control, marketing, studio and company structure, messaging ect.) Before they think about spending more money but I doubt that will happen, I wouldn't be shocked if they tried to Ubisoft TBH
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HunterEatsHunter (@ShadowMaster53) reported@AullorNothing You have no problem with the games releasing on Steam, Ubisoft plus, and GeForce now. Why are you so angry if it releases on PlayStation? These aren’t exclusive. They’re available on non-Xbox platforms. The next Xbox will be a PC, & trust me,no one is using the XBOX store.
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Garcia (@parafalrj) reported@Maverick__CW @TheDivisionGame Is this kill and damage dealt count bugged? It doesn't seem like there are more than 100 enemies in the match. And many times I see -1920M. I even thought about asking Ubisoft support, but I get an error when trying to submit a ticket.
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Gregg 🏴 (@GreggC_CC) reported@Romudeth With this, and Ubisoft and others that I now already forget, it really does feel like we could see a crash sometime soon. Don't think we'll ever get to 1983 levels any more, but it really feels something is coming.
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David Haywood (@MameHaze) reportedPlus being a Ubisoft game, it tries to force you to use the Ubisoft Connect stuff, meaning you have to disconnect your Switch from the Internet to play it. Also forced version number in the corner? makes it feel like a beta build. Don't think I'll be keeping this one.
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HypaX (@Hypax_r6) reported@Eaglex_99 @UbisoftSupport I’ve got the same problem as you I’m trying to talk with Ubisoft in tickets. I think a month alr went by
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Perspektive (@aPerspektive) reported@Ubisoft Please fix mic audio NOW, your game would be more enjoyable if you do so
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Dammit! Ivaldi (@Dammit_Ivaldi) reported@ChikaBubbly @Cal03333 Do you ever think Valve controls 80% of the market because no other platform offers a better service? Epic Games offers free AAA titles every single month and still cant hold a fanbase, EA is dogshit, Ubisoft is dogshit, WoW/Activision is bad. GOG is the only close one.
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Immaneed Bout tree fiddy (@BouTreeFidy) reported@Pirat_Nation Of course it's facing development problems. I'll tell you right now despite my love for Ghost recon I'll take my computer out back and beat it with a mallet before I reinstall Ubisoft launcher on there.
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WARLORD12 (@WARLORD1216424) reported@popuniversee Because Ubisoft was probably trying to turn the Prince of persia remaster into live service. Why would it take 3 or 4 years to do a remaster ? All you had to do was copy & paste, so obviously you were trying to show horn in a bunch of stuff & it ended up being in vain.
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Actuals (@itsActuals) reportedI have restarted my game, restarted my PC, logged in and out of ubisoft connect, and even uninstalled and reinstalled my game, and MY VOICE CHAT STILL DOES NOT WORK. I CANNOT HEAR OR SAY ANYTHING @Ubisoft FIX YOUR GAME
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EvrythingWillBeOk (@EvrythingO) reported@UndineImpera @Pirat_Nation Actually it did, Ubisoft problems lies elsewhere they had 20k employees even more at the peak and stupid centralized system for making games woke dei Paris headquarters, good thing they fired them, I have high hopes for their future games
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Chris_Art_Toon||✨💙 (@ChrisArtToon) reportedGuys, don't buy anything from Ubisoft because not only do you have to pay for a ridiculously expensive game, but you also have to spend hours and hours filling out a stupid agreement to get a Ubisoft account, only for them to close it in your face and prevent you from playing the game you bought. If anyone from Ubisoft reads this post, I'm outraged by this, and all I wanted was to play Rayman...And the Wii I had as a kid didn't give me any problems.
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TAK (@Tak225Th) reported@M4Ximizando nope I would unsubscribe and buy select games I want say one games is the only reason I sub to the service I would rather they removed EA access and Ubisoft plus and Fortnite crew
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yoavdontmiss (@yoavdontmiss) reported@_xFenrir @Virtua_Neon The funniest part is that it cost them less than what a company like ubisoft or sony waste in a year. They just don't make live service slop
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bigz (@bigz_r6) reported@Rainbow6Game love how ubisoft ignores the community and chooses the useless things to fix
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Zack Chappell (@ZackChappell3) reported@Ubisoft @Rainbow6Game you guys will never fix cheaters huh? I thought you were supposed to double down on it with this fancy Shield Guard? Id really love to play this game competitively, but why bother? Take pride in your job and stop half-assing ****. Siege is your money maker!
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JT, Game feedback (@T22Jarrod) reported@InternetH0F Only way Xbox could make that happen is if they buy or partner with Ubisoft & save them from their own greedy & bullying business tactics, making the games Ubisoft fans actually want instant of live-service Concord like flops!
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FP (@CommissionerFP) reported@KtheBarbar46169 @invertedspear22 They are both very Ubisoft coded, and modern Sony games in general aren't much different. I have the platinum on all these games and they are all participation trophy/fetch quest grinding. One-and-done type games that won't be visited. They fail at live-service AND single player.
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royalcherry7 (@CherryKyden) reported@Ubisoft @Rainbow6Game Fix yalls game how am I being killed behind a concrete wall go **** yourselves you French Canadians retards
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hear me out (@cybercaturday) reportedcould this be the longest running live service ubisoft game of all time? how is it still up??
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Mafia Wars (@MafiaWarsgg) reportedThe situation with @BlindOwlsGG after Phantom League is honestly another reminder of why console Rainbow Six is losing faith in community tournaments. They won the league. We finished second. Both teams competed, played the matches, respected the format and put real time into the competition. But after everything was done, instead of a serious ending, the whole thing turned into confusion: the server disappeared, the people responsible stopped showing up, and the prize pool/fees became another unresolved issue. That is the kind of thing that kills a scene. Players can accept losing. Teams can accept hard matches. What people cannot accept is spending weeks or months competing just for the tournament to end with silence, excuses, or no clear accountability. And this is not only about one league. It is becoming harder and harder to trust Discord-based console tournaments. Every time something like this happens, fewer teams want to pay entry fees, fewer players want to commit, and fewer orgs want to take console Rainbow Six seriously. Community leagues are still needed, but they cannot be run on promises alone. If there is money involved, there has to be transparency. There has to be a guaranteed prize pool. There have to be admins who stay present until the end. And there has to be accountability when things go wrong. Right now, it feels like the only tournaments teams can really trust are ESA Cups, official Ubisoft events, or competitions backed by people with a proven reputation. It is a shame, because console Rainbow Six still has players, teams and talent. But without trust, none of that matters. If this keeps happening, the scene will not die because people stopped caring. It will die because people stopped believing. RT ✅
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SimoQB🇮🇹 (@SimoQB_) reported@Jaden_Nakahara GKC are not bad, the problem are the 3rd party devs that choose those. Like a normal switch 2 cart can go up to 64 gb, and there are games that are bigger than that (FFVII). In that case gkc are ok imo, but then there are devs like ubisoft who uses them just cuz of money.
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DoYou K Now The Brokeboi Insider (@wllmlew) reported@JusticeSolid @PoniesTearsHQ @JeremyBrouwer why is it people like to bring up "well they removed COD and it's still more expensive" do you guys forget there were other things added that caused the price to increase to $30 that are still available. $3 increase for an added $20 value Fortnite Crew - $12/month standalone Ubisoft Classics- $8/month standalone. not to mention adding more day ones to the service