Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/25/2026 02:05

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (21%)

    Online Play (21%)

  3. Game Crash (13%)

    Game Crash (13%)

  4. Glitches (11%)

    Glitches (11%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ItalyArese Sign in
United KingdomBirmingham Sign in
FranceSaint-Médard-en-Jalles Online Play
AustraliaPerth Online Play
UkraineUzyn Sign in
United StatesSan Antonio Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Pikatwig1 Pikatwig (@Pikatwig1) reported

    @PerFreqPuyo The reason these versions never came out in the west was because of legal issues with Ubisoft and Tetris. Sega found a loophole with the Switch.

  • 25Fireflame20 fireflame20 25 (@25Fireflame20) reported

    @UbisoftSupport @Ubisoft I got banned for 2 hours becuse I lagged out like you need something to do for people that lag out

  • GudBoiPupPunk Pup Punk (@GudBoiPupPunk) reported

    @GameOverGreggy Immortals on PS4 would be amazing I tried playing it through Ubisoft plus buy my PC is having mad issues rn

  • Ashu19992 Ashu (@Ashu19992) reported

    @BjornLodbrok_ @Kotaku @Ubisoft Yeah i did but again it felt too long for me which is also one of my biggest problems with the new ac games just too long

  • TisBlackJesus saviorman (CEO Of Heaven) (@TisBlackJesus) reported

    @Ubisoft ay brov, my friend has a problem, can you help?

  • JMendezgu Jae.MendezGU (@JMendezgu) reported

    @Rainbow6Game hey guys. Ive been having an issue with purchasing content. And ubisoft support isn't too helpful. Is there anyone else I can reach out to? Thanks in advance

  • thatdudewithapp ... (@thatdudewithapp) reported

    @Ubisoft me angy. fix.

  • deathandsaints Leah MacDonald #FUCKFASCISM #BASHTHEFASH (@deathandsaints) reported

    @Kotaku ah yes, that's the problem... not that Ubisoft is a company that spent years hiding internal abuse and ******* ****.

  • RIPVON99912398 Jupiter's Grim 💀 (@RIPVON99912398) reported

    UBISOFT HICKOX PROPERTY ISSUE KHOURI LUDLOW IFPI CISCO DAFFODIL HELIX BOOKSHOP FLICK BISHOP URDU YANNICK TAIT ADOLPH TALCOTT OFFICIALS

  • WilliamPease20 William Pease (@WilliamPease20) reported

    @relevantsam is ok if i dm u a issue i haveing with luna its a bug i found with ubisoft plus

  • XAKitsune XA_Kitsune (@XAKitsune) reported

    @Tobias_R__ 2 was better and got better with brotherhood and Revelations. Funny that Ubisoft fixed unity and cd project can't fix cyberpunk 2077 sad.

  • pictopictopict0 picto (@pictopictopict0) reported

    @hot_girl6969 you still need a ubisoft login to play as knives tho :/

  • charweeden Charlotte🦑 (@charweeden) reported

    @Ubisoft @assassinscreed Does it include a fix to the Hamtunscire arc which you’re all avoiding?

  • Matt_FOS Matt (@Matt_FOS) reported

    why does every imagine dragons song sound like it was specifically made to be used in the latest Ubisoft open world live service game trailer.

  • VanityTL Vanity (@VanityTL) reported

    @fadhl_987 @growtopiagame The game's broken. Ubisoft isn't going to make you a moderator or give you free world locks for sucking up to their dev-team, sorry.

  • Curtis_is_crazy Curtis Is Crazy (@Curtis_is_crazy) reported

    @Ubisoft hey i cant seem to get anymore tattoos or change my looks at all in @assassinscreed Valhalla after Torvi takes over the shop. Its not even possible to talk to her & Its super frustrating. Is there any way to fix this?

  • chocobomoshpit chocobomoshpit (@chocobomoshpit) reported

    @BotSlashBot But my issue with the steam link was that it wouldn't play games from other services like origin and uplay and it maxed out at 1080p and didn't support HDR. This is supposed to solve that problem and sometimes it does. I've had it for 4 hours so I can't talk definitively

  • Enimos1 Salty Enimos (@Enimos1) reported

    @Cimbaerly @arnodoriian Don't you get into trouble also. I have just read this article about female workers at ubisoft being treated badly, and this is seriously no good.

  • joshparks91 DJ Jay-P 🎶 🐍 (@joshparks91) reported

    Lying awake thinking about how I was enjoying #valhalla until I realized it crashes, literally, every time I play it. Can you fix that, @Ubisoft ? It's making it unplayable almost, knowing any action could be a game crashing action....

  • Aymanthestar Ayman toujgani (@Aymanthestar) reported

    @ZTLFIRE @Kotaku Ubisoft games problem is not that they are ''too long'' it's that you'll be doing the same thing over and over for over 100 hours

  • INfortheeWin Isaac Newsome ✪ (@INfortheeWin) reported from Boston, Massachusetts

    @linderrama so in general, like this article. Cloud gaming doesn't get a lot of in depth coverage outside gaming world, where it's typically biased and negative. I see 1 error in that Stadia is actually free. Pro is available at $9.95/month. Many are going Stadia Free w/ Ubisoft+

  • NickNack1998 Nicole Rodrigues (@NickNack1998) reported

    @dragondc3 @FenyxRising @Ubisoft Oh dear, I’m on Xbox Series X, maybe it’s a Sony issue?

  • abdxllarr 𝒂𝒃𝒅𝒙𝒍𝒍𝒂𝒓𝒓 (@abdxllarr) reported

    @Rainbow6Game @Ubisoft I play ur ******* game just to lose elo for NO REASON.. I never joined a match but I still got a abandon sanction and when I won a match I lost elo. fix ur ****** game.

  • RalphHaley10 Mister1030 (@RalphHaley10) reported

    @ztlaidlaw @gerro70 Now I'm curious. With Ubisoft+ on Luna, how many games do they have? Same or more than stadia? I expected them to have R6 first. They were the first service with Ubisoft+ on the cloud. But, for me. I would rather wait and have a game optimized for Stadia than a rushed port..

  • MAIN3PHRAME MAYNEPHRAME (@MAIN3PHRAME) reported

    @LukePlunkett OMG, just read your complaints with a long game. Stop whining. Next time don't play assassin's creed. Simple solution. Most of us like getting what we pay for. You have a short attention span, that's not Ubisoft problem, nor ours.

  • v0idcupcake Two Boobs Johnson 6’9” IQ 420 🆗 (@v0idcupcake) reported

    shout-out to @Ubisoft for ruining my life (gamer problems u wouldn't understand)

  • ih8yh 🜏 ᛉ IH8YH ᛦ 🜏 (@ih8yh) reported

    @MrDazzaThomas @Elites_Academy not fully a lie but a sneaky way of wording that they will simply expand the team, probably to have the Star Wars game done faster and with more workhours available for support as they probably cant afford the game to have such big technical issues as Div2 had, also Ubisoft....

  • aeijuu quarantine hours (@aeijuu) reported

    @AlfonsoSRT @Krish_NCC1701 @Kotaku I mean Ubisoft literally added in XP boosters because of this problem. Ubisoft artificially created a problem so that they could sell you the solution.

  • Yeeeyee19 Yeeeyee (@Yeeeyee19) reported

    @Ubisoft just had to 2v5 in the second round due to ddos and the had mnk on there team but it ur not going to read this and if u do ur not going to do anything about it

  • dennis___dennis D E N N I S (@dennis___dennis) reported

    @Stealth40k It's first party game developed by ubisoft. Kinda misleading to say it's the best selling third party game when switch has always had trouble selling anything that isn't exclusive or first party ala minecraft being the best selling multiplat.