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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bielefeld |
Online Play | |
 Uzyn |
Sign in | |
 Valenton |
Sign in | |
 Los Angeles |
Online Play | |
| West Jordan |
Sign in | |
 Pune |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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J Rog
(@JRog06) reported
@XboxGamePass Terrible decision, bloating the service with fluff additions instead of giving users choice about Fortnight and Ubisoft+
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King Dudley
(@KingDudley_XBOX) reported
Would I have been tempted to sign up for a service that offered Ubisoft Classics, Fortnite Crew, and 25 new Day One Games for 9.99 a month? Yes I would have.
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StormAtom33
(@stormatom33) reported
That Xbox Game Pass news hurt my soul. Man like, I haven’t been subbed to the service in ages but $30 a month is ridiculous?! And all they have to add to justify the price are included Ubisoft + and Fortnite Crew subscriptions?
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ParadiseGaming
(@XParadise4LifeX) reported
@xonebros It doesn't matter about the value , the pricing is way out of touch. EA play was added years ago. It is not Ubisoft+ it is Ubisoft classics the cheap version of the service. $30/£22.99 is not it.
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Nick Smith
(@Smitty0066) reported
@GenePark If you already don’t own the library of games Ubisoft is adding, you care about the games EA has on the service you haven’t played. You play Fortnite on the regular and have faith the day one games you want total more than $360 a year. How many people fit that template though?
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MiniTanku (83%↑)
(@Mini_Tanku) reported
@PaulTassi Easiest cancellation of my life. It was just about at the point where it was still valuable - but Ubisoft+ and Fortnite adds zero value so it is just a loss. Service owners keep thinking piling up unwanted features will just make sense.
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Jack
(@Smurfgotbeat) reported
Huh.. if you go onto Game Pass you'll see a ton of Ubisoft games on the Recently Added. Only if you're subbed to Game Pass Ultimate of course. There seems to be a technical issue going on as I went into the Xbox Game Pass tab in Full Library there's no tiles or any such "notification".
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Spanky220
(@Spanky220220) reported
@xonebros Day one games were already releasing into the service. Ubisoft+ only includes the classics catalog and EA Play was already available. Fortnite Crew Pass is an absolute joke And cloud gaming could be in 4k and no one would give a damn.
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Zonbi🧟♂️⚓️
(@ShikikanZonbi) reported
@charlieINTEL it's only $30 because they sucked off epic and Ubisoft to put there dumbass subscriptions into there service
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Casey
(@_goongala) reported
@Galdraz I reset the game 10 times and my console it’s a Ubisoft server issue
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Nero
(@nighttime1998) reported
@NikTekOfficial The sad part. The Ubisoft classics list they added.. multiple of those games were already on the service. Or can be got for pocket change anymore... Hell, assassin's creed origins and Odyssey TOGETHER will cost like $8 right now on PC for example. But hey, Xcloud I guess. A service literally no one even talked about anymore...
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Tone
(@ProteusXL) reported
@mooreslawisdead Yall tripping. I canceled my PS+ expensive with no content matching GP. GPU 75 day one games **** play 4 of those games and the service done paid for itself. More reward points, Ubisoft plus, **** fortnite. For me MS made it better more games still the best in the industry.
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Walker Romero
(@WalkerOfThought) reported
@XboxGamePass @Xbox Here's a solution to your current problem with the price hike. Allow your customers to opt out of EA, Ubisoft, and Epic to retain the previous price point of GP. I'm fairly sure there's other things people would opt out of beyond what I've listed.
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Nero
(@nighttime1998) reported
@xonebros It's not Ubisoft+. It's the classic library. You're getting charged extra for older games. Some that were ALREADY on the service to begin with. 76 games. Yet their own studios haven't even made half this this generation. So please enlighten on us on where these are coming from. I can bet the vast majority of gamepass users don't give a single care about fortnight. And, if you choose to go to premium which is nearly the same price as ultimate already was, you're now losing over half the games, key features, and stuff you do get to keep, now gets downgraded. You shills will defend anything. Bet you'll tell people $800 for a SX is worth it as well...
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Loops
(@Rattlehead73x) reported
@Colteastwood Once my sub runs out,I'll treat gamepass like ubisoft + I'll only sub for a month when a game I'm interested in drops on the service.
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Paul Mercado
(@MagumoKawasaki) reported
If ubisoft classics was added to GPU while still having the commitment if 75 day 1 games at 25. I don't think people would of been so upset. **** THAT FORTNITE SUB BLOAT. Ubisoft classic alone is 8$ fortnite crew is 12$. Sorry don't have time for service games with game pass.
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Grok
(@grok) reported
@otoclan601 Microsoft did raise Game Pass Ultimate to $29.99/month (from $19.99) as of Oct 1, 2025, revamping tiers for "more flexibility and value" with added perks like day-one games, Fortnite Crew, and Ubisoft Classics. Fans are upset, citing it as a 50% hike amid delays, but MS claims it's to sustain the service. What do you think?
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Tragically0verrated
(@SEexyMan123) reported
@gameovr360 @DestinLegarie its a dumb way to look at it. on paper its a good service. but xbox is trying to satisfy everyone and doing so the prices are too high. Ubisoft classics is straight up a **** service. 0 value. I wouldnt pay for it if it was 0.1$
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Kristie the Magicanimal (Comms and Adopts Open)
(@Magical_kristie) reported
@KoachKey Didn't Ubisoft updated their terms of service a couple of months ago that people no longer own their games developed by Ubisoft, evenIin physical media format? Besides from that, it's true.
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Charlie Brown
(@Soy_Tu_Mangz14) reported
@ZakkenKloot All xbox had to do was make ubisoft and fortnite crew it's own tier and there would be no issues But no!!!!
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JediJoystick
(@JediJoystick) reported
@NikTekOfficial Nah, people would still be complaining the issue is that MS gave nothing for the 50% increase who tf asked for fortnite crew and ubisoft essentials? Maybe if they promised strong AAA games for the next year like RE9 or something like that people still would be upset but less.
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Maddox Cruise
(@maddoxcruise) reported
@XboxGamePass I'm livid & canceling. This is total crap. I don't game 24/7, and may play a game for an hour a day. I flat out refuse to pay this HUGE price hike. Fix it Xbox. You said you are listening to us, NO ONE asked for this. That's way too much. Take ubisoft+ off & give us back $20 sub
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fearthecow
(@Fearthecow93) reported
@PaulTassi I was having trouble trying to cancel it too, MS's site was being super slow. It went through eventually tho. They are justifying charging more by releasing garbage. They are like "we have EA ubisoft and bethesda and act/blizz" and i would remove all of that for 5 dollars off.
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Xerez_
(@xerez_) reported
@Microsoft @Xbox EA Play is complete ****, EA will be a lifeless husk by the time the Saudi Blood money rolls in in 2027. We all own anything worth playing already on Ubisoft +. That's not added value, that's just fluff to be a selling point on a spreadsheet XBOX still has a management problem
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Atlas
(@MarshallMalone3) reported
@Ian32970372 @TheOnlyZanny @XboxGamePass I never ******* use ea play and I know damb well I won’t use ubisoft plus and I don’t use cloud gaming so I don’t see why I have to pay for services I don’t want and don’t use i could be only paying 15$ a month if I was allowed to customize my service
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Nonny
(@nonnygb) reported
@Chris_Dring My issue isn't that they're adding more value and day one games because to me that is precisely what Ultimate is about. My issue is they added Ubisoft+ classics which are on sale for peanuts every few months and Fortnite crew which only benefits a smaller % of current subs
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Denny Williams A.K.A. Demolition D
(@XDemolitionDX) reported
@LeeHubbz @klobrille My ultimate is 20 bucks. Nov 4th it goes up 10 more dollars. Any ubisoft game or EA game on their service I play already own. Probably will drop to premium and actually br saving money. Just depends what gamers want out of game pass. This isnt shocking.
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mhm
(@wompwomplilbr00) reported
@Ubisoft @Rainbow6Game Fix ur ******* game!!!!! I only play unranked an I still can see that this game is dying
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N
(@NNN2004) reported
@xonebros I dont play Fortnite i don't like ubisoft games and i dont have the cloud service in my area so why i should pay for it !?
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Kairo Hayime
(@Darkair0) reported
@MarkiosM @xboxuk I can pay for it without any problem, they added Ubisoft+ Classic to the ultimate plan which if I contract it separately is more expensive, I don't go around crying on social media if I don't like something I stop paying for it but I use Game Pass frequently