Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/11/2025 15:50

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (78%)

    Sign in (78%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (5%)

    Glitches (5%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FrancePontivy Sign in
NorwayAlta Sign in
ArgentinaLanús Sign in
EstoniaPärnu Online Play
BrazilEmbu Sign in
FranceParis Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • BrentBeholds BrentBeholds (@BrentBeholds) reported

    @manoutofwater Ubisoft open worlds have a huge problem with bloat. Far too often I abandon them before finishing even just the main line.

  • GreenhairBandit G (@GreenhairBandit) reported

    @UbisoftSupport i just bought valhalla and my ubisoft wont connect i keep gettin error message

  • pillowsaint pillow (@pillowsaint) reported

    @swagveronica so i searched up how to fix this ****. u gotta just run it on uplay. **** epic man lol

  • AbeytaJoseph Joseph Abeyta (@AbeytaJoseph) reported

    @UbisoftSupport I realize its probably not a priority right now, but I'm just curious if ubisoft plans on releasing a patch for assassin's creed syndicate to fix the shadow flickering bug on ps5?

  • Nemo42_ZA Small Charlie (@Nemo42_ZA) reported

    @MarsRSA @TriangularRoom The reply was more about a "half-decent Star Wars game". But I get it. And I don't have a problem with an open world game set in the SW universe, or any other studio working on it. Just not convinced by the cookie cutter approach that Ubisoft often have with their games.

  • Miserable_Prick Miserable Prick🤬 (@Miserable_Prick) reported

    @samraj2929das @martinvagyoksk1 @Rainbow6_UK Sony ans microsoft already stated they arent touching it. Its literally a Ubisoft issue.

  • _NightBangs Night Bangs (@_NightBangs) reported

    Man I just love siege. As my team was about to win my game crashes!! Fix your ******* game! @Ubisoft

  • ShaunMusgrave Shaun Musgrave (@ShaunMusgrave) reported

    @Pasta_Taco Yeah I mean looking back this is pretty much what happened with Prince of Persia: Sands of Time and Beyond Good & Evil, so I don't think you should necessarily connect quality issues with Ubisoft price drops.

  • Sea_Baroness Frey, The Baroness of Sealand (@Sea_Baroness) reported

    @LimitedRunGames @bryanleeomalley will the free character be included on the physical or will we have to login to ubisoft account?

  • KeenanPeppers Keenan “Slakks” Flamand (@KeenanPeppers) reported

    @atlanlol it's ubisoft itll come out and be hot ***. Then they'll slowly fix it

  • FLYHIGHPREQUEL this is green bird injustice⁉ (@FLYHIGHPREQUEL) reported

    if ubisoft dont fix the janky *** fighting mechanisms fallen order had in this open world game..................instant cyberpunk2077 treatment

  • Allenaske its all just another conspiracy (@Allenaske) reported

    @Miserable_Prick @UbisoftSupport @Rainbow6Game It’s actually a fact, it’s Microsoft and Sony who needs to fix it. There is nothing Ubisoft can do

  • hparsonst33 Henry Turner (@hparsonst33) reported

    I'm a fan of the Ubisoft method and don't have any problems with it

  • R6Remi 𝓡𝓮𝓶𝓲 🌸 (@R6Remi) reported

    @Blizsz @ripVexx i am literally unable to play on it, i would need the steam login and steam support isn’t as stupid as ubisoft support, they don’t give accounts for free i literally want the name and that’s it

  • DANTEGOAT DANTEGOAT (@DANTEGOAT) reported

    @hatbeyondleft classy and original comment there, gluck getting ubisoft and EA sued not to mention the gullible fanbase who eat up **** they put out CDPR's gonna get axed by Poland if they don't fix this that's the facts. it's not bias, it's how laws work. accept it man makes you feel better :)

  • janikthuering Bart Simpson👑 (@janikthuering) reported

    @Ubisoft After Level 3 the game crash everytime at the Ko boss Screen i play this level over 6 times.... pls Update thank you

  • Potterhausen Potterhausen #JoinDarkOrder (@Potterhausen) reported

    Anyone else having trouble launching #ScottPilgrimvstheWorldTheGame through the Epic launcher? It's making me log into Ubisoft Connect but won't do anything when I click "Log In". @Ubisoft @UbisoftSupport

  • FeerGameplay_ FeerGameplay (@FeerGameplay_) reported

    @LucasfilmGames @Ubisoft @UbiMassive Nooo please find another studio to make video games. They made The Division 1 and 2, those games are a mess. They were broken from the start and it took them years to fix them. Please!!!!

  • Scumbag35678078 Scumbag (@Scumbag35678078) reported

    @cacoplush @LoFi_K @IGN You said Ubisoft make nothing but mind-numbing grindfest "games as a service" since 2015 and EA does that almost verbatim. The only difference is that Ubisoft hasn't been in Court for their BS

  • PleasureMaster1 Next gen shooters?? (@PleasureMaster1) reported

    @DooM49 @Ubisoft @Rainbow6Game It will be broken as hell at launch then 'Games as a Service' will fix over the year and a half of dev support, content will be very thin and it's going to be call 'The bulletsponge strikes back'

  • GalGadotUSA Gal Gadot USA 🇮🇱 🇺🇸 (@GalGadotUSA) reported

    @THR Good. Ubisoft games actually function unlike @bethesda who's games just crash with no explanation.

  • Boltzmannbaby Boltzmann Baby (@Boltzmannbaby) reported

    @assassinscreed Please bring back the rewards for Odyssey, one of your most important titles in the series. I earned them all on Uplay and not they cannot be accessed on Connect. This has been going for too long, there was time enough to fix it. Makes the rewards model look and feel bad.

  • GamerDA1 GamerD.A. (@GamerDA1) reported

    @pacman9d2 It is. Project Luna is the streaming service. 6 bucks a month to stream from there library and 15 to stream from Ubisoft library. I've heard positive things about it.

  • Miserable_Prick Miserable Prick🤬 (@Miserable_Prick) reported

    @Allenaske @UbisoftSupport @Rainbow6Game No its not a fact. Ms/sony allow MnK support. ubi does not. This is a ubisoft issue. A) either no ranked games played while controller is wired B) allow MnK/ split the lobbies C) figure it out tech wise That is their options for their problems.

  • Brandon34944858 Icy (@Brandon34944858) reported

    Ok, I just got dqed for a server for no reason, my game didn’t crash and my wifi didn’t blip. So I’m pretty sure the server died along with everyone in it and now I’m suspended for 30 minutes and lost elo nice one @Ubisoft

  • KieranVKurenai [SDHR]KieranVKurenai (@KieranVKurenai) reported

    @Ubisoft fix your broken @Rainbow6Game

  • DEOlmo312 David E Olmo (@DEOlmo312) reported

    @assassinscreed @Ubisoft @UbisoftSupport can y’all PLEASE fix the “This son of Jorvik” mission!? Literally can’t complete the game because of this and I have over 165 hours in game! #AssassinsCreedValhalla

  • Cr4z3d1 Arbitard (@Cr4z3d1) reported

    @realAyitSevi Ubisoft making the next Star Wars game isn’t that much of a problem actually it’s great as we’ve seen their open world games and how well they’ve turned out let’s just hope it’s made by Ubisoft Montreal

  • Sceaser1788 -I-Play-for-fun-not-for-Reputation (@Sceaser1788) reported

    @artist4u1986 @Ubisoft @LucasfilmGames Oh bro.. really? Just stfu already lol. This issue was dealt with. Go and take your tears elsewhere.

  • JonathanBML JonathanBML (@JonathanBML) reported

    @cannedglasses @spellcastersim Well , Watchdogs legion , a ubisoft game was released 3 months ago Badly optimized on PC but in consoles the performance is really good Xbox One and PS4 Amazing Graphics , 1080p 30 Fps The problem is EA not the consoles