Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 1: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (56%)
- Online Play (21%)
- Glitches (16%)
- Matchmaking (4%)
- Game Crash (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hannut
|
Online Play | 12 minutes ago |
 Heldenberg
|
Game Crash | 4 days ago |
 Paris
|
Glitches | 5 days ago |
 Sitten
|
Game Crash | 7 days ago |
|
Creil
|
Online Play | 7 days ago |
|
Dieppe
|
Online Play | 12 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Papa Butler (@PapaButlerTCG) reported@Ubisoft @gamescom If you don’t let me play my game I bought because you won’t let me login. I want my ******* money back
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p (@Mayman07723111) reported@SangheiliRipa @SeaDork @StoneMountain64 I mean regardless you think rockstar make good game or not,his point is more of downgrade/peformance issue of the game itself which is what happen to ubisoft that fans refer as "Ubisoft downgrade" which rockstar far from that stigma of downgrading the fidelity of the games
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Aaron Ramirez (@XARAY10) reportedSiege Might be the most sorry lobbies ill be in. There's so many cheaters with Xim and Strike Packs users with no shame on using them. Ubi Barely handles them. people literally spam crouch, TK, and throw the ******* game if someone pisses them off. @Ubisoft PLEASE fix this BS
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nug (𒈬)⚔️ (@nugnug101) reportedAlmost every studio except EA, Ubisoft and naughtydog (except their work on Crash) are better than Rockstar dude Capcom is several tiers above these slop manufacturers
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Jesus in Sneakers (@pxperman) reportedThese are actually valid observations that Rockstar should be looking to fix. They’re the industry standard when it comes to graphics and detail in gaming. There’s no way they should be allowed to get away with Ubisoft-type slop.
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jh0rge (@jh0rge_) reported@justdancegame The real issue is that Ubisoft has zero competition, so they give us bare-minimum effort, no updates/fixes. They forced a broken live-service launcher full of lag and crashes, while stripping away core features like the World Dance Floor and downgrading Unlimited into JD+. (1/2)
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iCheckVibes (Gaming Unc) (@iCheckVibes) reported@Stallion83 That is a Publisher (Ubisoft) caused problem. This isn't a Playstation or XBOX problem. Publishers should be forced to offer a Offline version (even if the game is online-only). Stop Killing games is fighting for something like this. If they did, you'd enjoy The Crew 1 today.
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Aakash Gupta (@aakashgupta) reportedSony just stopped producing game discs. GTA 6 won't ship on one. And the same summer, Atari is selling 39 brand new cartridges for a console from 1977. When the PS4 launched, under 10% of game sales were digital. Today it's about 85% on PlayStation. The disc was already a rounding error, roughly 3% of PlayStation revenue, so Sony killed it, cut the manufacturing cost, and routed every sale through its own store where nothing can be resold. Here's what that actually bought players. Ubisoft delisted The Crew in 2023 and shut the servers in 2024. Millions of people bought that game. Every copy died, including the physical ones, because the disc was just a key to a server that no longer exists. Meanwhile a Pitfall! cartridge from 1982 boots today. No account, no patch, no license check, no server. The game lives on the chip you're holding. That's the joke Atari is making with this launch, and it's a good one. The company selling 49-year-old technology is the only one offering what used to be the default deal. You pay once, you own it, it works forever. Games from 1982 will outlive games from 2024. Nobody planned that. The industry chose it.
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KiNGKiD (@TH3KiNGKiD) reported@Rainbow6Game is there a reason I can’t load into a game these queue times are insane what’s going on Ubisoft? Fix your servers
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crimson knight (@crimson21212) reported@Ubisoft idk how you guys are genuinely still a company. New season of seige. First game we get swept 0-4 cause tm8s dont work with team. Next game 2 people disconnect. 3rd game you cause me to lag out then I cant join back and im banned for 30 minutes. Please go out of business.
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Asami DCD (@StarBreakersTW) reported@PinchofDoom @tacokitan @SpikeChunsoft_e Ubisoft with the shutdown of The Crew, which had a physical release of a live service game, resulted in discs not working anymore. By playing any game, we’re bound to EULAs. Though it is more a legal scare than anything, by those can they make US destroy. There’s more…
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Big man Tyrone (it's ironic) (@JamesTDear) reported@riellycooperr @NoiBoobSweat You don't really need to give them schedules. Though to be fair Ubisoft never had a issue
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Pepas (@doggodance) reported@_DavidGreenz_ @hamsoft05 @Ubisoft They think Breakpoint is a live service game like Division, lol, lmao even.
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Katashi🐢🃏 (@KatashiKujikawa) reportedJust want to jump in and say here that during the days where shareholders and investors weren't shoving their ******* tiny ***** into the mouths of companies like EA and Activision and Ubisoft their Dev teams had genuine ******* passion for the games that they made. So yeah, I don't see a problem with you hating GTA VI if it means we bring back the Glory Days of gaming where devs not only had actual passion for the projects that they made, but they didn't have a tight leash deadline that's set by some old geriatric **** who doesn't even know what ******** Sonic the Hedgehog is.
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Lol Lolsson (@Lol_Lolsson03) reported@DeggerDevi36465 Ubisoft games almost always LOOK good. The problem is they don’t play good.
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XxRazorxX (@rjwilliams2001) reportedAnd also @Ubisoft get your **** together and fix the matchmaking on watch dogs leigon fr I know you guys stopped updating in all but seriously fix the damn issues with online lol
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🇩🇪Mia San Mia🇩🇪 (@DaToby98) reported@elgat1to @guywhoiswoke Saying "Theres nothing to do" in a Singeplayer game after finishing it is a completely stupid take. Part of that mindset is why we get so many filler open worlds a la ubisoft or Live Service slop with "infinite" content
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fidz fidz (@fidzfidz14) reportedI have Ac Unity in my Ubisoft connect and i want to play it but I've changed atleast 12 times my password cuz every time I log in it says "log in multiple time" and I have to change password every time , when I somehow login they suspend my account... Happens 6 times
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Pacbull ⚡️ (@Pacbull_r6) reported@Yomi_R6 @Ubisoft did u find a way to fix it
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hiwee (@lelianahh) reported@Shiiny77 Reading this **** genuinely convinced me that the only Ubisoft IP whose Fanbase is not ******* cattle is Assassin’s Creed Fans — You’re getting a good-looking Single-Player XCOM-like with no MTX or Bullshit Live-Service AND STILL LOOK BACK ONTO THE ******** THAT SIEGE IS 😭😭😭
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𝚂𝚒𝚛 𝚁𝚎𝚝𝚛𝚘 𝙳𝚊𝚍𝚍𝚢 ❦ (@archonik) reported@progXprog @JNavok Your example is made in bad faith as you are purposefully picking extreme cases of online only games. There are online games dating back to the 80s that no longer work due to lack of official server support. So your "laws changed" argument has no ground. And even then, you are talking about a completely different problem -- nobody revoked your licence for The Crew or Concord. You are still legally allowed to boot the games. You are not breaking any laws or licenses by starting the discs. They "just" don't connect to servers. Which is a completely separate problem the community's been trying to fight for years. And why Stop Killing Games exists. And The Crew is the worst possible example you could have picked because Ubisoft is facing a major class-action lawsuit over this and the case is ongoing. The digital version of the Crew was literally removed from people's libraries, so even when a community solution was devised, legal purchasers could no longer use it. Something that could not happen with physical copies where the data is still available and there is no legal way for the company to take it away from you.
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KhoyaFraqg (@LeFraqg77) reported40 min in blue screen nice game fix this **** pls @Ubisoft @UbisoftSupport @Rainbow6Game
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Al ex (@Freeeman_Gordon) reported@Dexerto "the inconvenience caused by this issue"!? This kind of behavior is just deeply rooted in corpo speak. Hey @Ubisoft let me spell it out for you: 'Please apologize, dear customer. We made a M-I-S-T-A-K-E."
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𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported@TrillBill478 @Gen3D_Tech @vinibytez Then they should implement input based matchmaking so mouse & keyboard players just play together and as controller players and problem solved. Xdefiant did it and it was fantastic but unfortunately Ubisoft are just ***** ******* and dropped support for it.
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amaeten (@zahznq1) reported@EggsNuh @KidayaG Also tired of this "market can crash and reset" that doesnt even make sense and it sounds like the worst fan fiction ever. this is real life u do realize that yeah? nothing would happen with gta 6 failling. ubisoft wont magically come out and release the best games ever lmfao
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LAZOS NIK47 (@LAZOSNIK47) reportedEA, activision, ubisoft no one talks about these other things that are unprofitable, for EA the same game every year and no one has a problem💀
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Raiden (@raidenpb) reported@DqRoman1 Are you retarded? Cdpr isn't even on 1% of level rockstar is Infact they are below ubisoft considering all their games are broken on release and are lifeless open worlds
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x0Kharnage0x (Alex) (@GeneralKharnage) reported@Ubisoft @UbisoftSupport Since you guys took away prestige crates, any chance you're going to fix the helmet bug you created while doing so?
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mmm (@Juniorceo7) reported@Ubisoft @gamescom Not a soul cares just port the prince of persia sands of time trilogy to series x and ps5. No one cares about your live service crap
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Devils Advocate (@M3ta_Save) reported@Steve31205369 @roro__c I'm not arguing about playstations digital future I'm arguing about this point specifically. I think consumer rights for digital products should be mandatory. But in this case we don't know of sony did this because they wanted to or if StudioCanal just didn't want to renew. If it was the later then sony doesn't have a choice in the matter they just following the law. Also I dint know of any case where sony themselves has removed games from somebodies library that hasn't broken TOS without a refund. Other devs have like Ubisoft with the crew but don't think I can name a single sony owned IP that this has been the case. Although I'm happy to be mistaken.