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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pärnu |
Online Play | |
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in | |
| Austin |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Alpha G666
(@AlphaG666) reported
@LifeatUbisoft Dear Ubisoft as mush as I love the AC series I'm currently experiencing this issue for AC Valhalla on the Xbox One I can not interact with Petra from the Hunters Hut on my Settlement this issue has been bothering me now for a few now and the patches don't help
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mute
(@absoMUTEly) reported
ubi sup is useless, has anyone got a fix for uplay games crashing the entire pc?
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Consigno
(@Consigno10) reported
At this point if Ubisoft+ left @GoogleStadia I'd be in trouble. It's such a great value. Ubisoft games that I can play on any screen I own easily.....@R6Extraction. Thank you @Ubisoft for your support of Stadia.
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Léo Lanza ⭐⭐
(@bolodenovalgina) reported
@xlexlves @Bravesoldier98 @meuplaystation Crash Candy Crush Tony Hawk Starcraft Warcraft Overwach Diablo (todos Day one na Gamepass + 700 jogos, incluindo os da Bethesda, XBOX Game Studios, Activision, Blizzard, EA, Ubisoft +, etc…)
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Casshern
(@geekscanbecool) reported
Had a go at Rainbow Six Extraction on Game Pass. Holy **** how incredibly dull. Yet another trashy live service game that suffers from being created around MTX. It seems this is Ubisoft's direction now. Thanks to Game Pass for saving me the money.
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Mike Kasprzak 🦖
(@mikekasprzak) reported
Cool. A glitch lost my multi part rant about Twitter, Kickstarter, Discord, and Ubisoft's foray into jpegs. Probably for the best. The gist was "it's kinda hopeless" and "we all probably need less Twitter", so I'm gonna take my own advice and do something that isn't Twitter.
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Javiera Cordero (she/her) 🏳️⚧️
(@javierabegazo) reported
@RNAcid @Ubisoft Appreciate you sharing Remi. 💖 I don't know at what point in the chain someone reads these reports and goes "No trouble found." Boggling and just irresponsible from an organization standpoint. It's like laying a landmine field in your own home.
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Jerrin Bennett
(@WORLDvsJERN) reported
@JezCorden Ubisoft has a gaming service add-on in Gamepass. Hasn’t anyone considered PS Now would add an option for separate Gamepass subscription?
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CPI_Giorgieo915
(@CPI_Giorgieo915) reported
It isn’t how long the game takes that’s the problem it’s how long the game stays fun for. For example a Ubisoft game gets boring within 10-20 hours of gameplay while dying light 1 was fun for like 80 hours until I got onto the collectibles where I started to get bored
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Jerrin Bennett
(@WORLDvsJERN) reported
@DestinLegarie They have to be developing cross-platform subscription services. Ubisoft has an add-on service within Gamepass. Why not have cross platform services between PS and Xbox?
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Physical
(@InsanePhysical) reported
@LifeatUbisoft @Ubisoft @UbisoftMTL The game is good but there’s a huge problem with the game every time I join a quick match there’s a chance that the game will bug which mean I can’t reload can’t crouch, through equipment or use my ability and i cans shoot neither it’s a huge bug that needs attention right away!
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Frank Gillis
(@GillisFrank) reported
Dear @Ubisoft @UbisoftSupport if you could get the glitch fixed on far cry 6 I would appreciate it! #deathloop
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WiseFish🐟
(@WiseFishGaming) reported
@Bappo_6969 I'll give it a go, my problem is how far the series has strayed from what it original was and how Ubisoft abuses the Tom Clancy name. To me Extraction felt like a game no-one really asked for. But I'll give it a go as its on gamepass luckily
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Kalebninja
(@Kebabahabaninja) reported
@33MadCat33 @ghostofsashiimi @verge These people legitimately do not care. Ubisoft used one of the best blockchains they could, Tezos, to minimize the environmental impact of their service and no one that didn't care in the first place understood.
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The Chatty DM (Boostered)
(@ChattyDM) reported
My son told me he had read rumours about Microsoft buying Ubisoft. While I am not "In the know", I told him these rumours felt non-substantiated. More likely, the rumours came from Ubisoft+ (our "subscribe to get access to all our games" service) popping on the X-Box game pass.
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Jerrin Bennett
(@WORLDvsJERN) reported
@JAAY_ROCK_ They have to be developing cross-platform subscription services. Ubisoft has an add-on service within Gamepass. Why not have cross platform services between PS and Xbox?
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xovision
(@xovision1) reported
@Ubisoft fix rainbow
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Chasetin Puckett
(@GMNChappo) reported
@Ubisoft kind of sad a new game has the same issues as R6S, glitchy menu screen so I can’t even load into a game, estimated wait times of 13 seconds lasting 10 ******* minutes. Stop making games you’re a disappointment
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Johnathon
(@OldSinatra_) reported
@UbisoftSupport I just bought extraction on epic but it's telling me my ubisoft account is linked with a different epic account. Problem is, there's no way to unlink the old epic account. Is there any way to speed up this process or will I miss launch day bc of support times.
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DrewBooth
(@DrewBooth72) reported
@UbisoftSupport I recently attempted to login into my Account but I forgot the email I used and password and to the ubisoft account. I'd like to get in so.i can change the Password and the email address.
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Elijah Combs
(@ElijahCombs7) reported
@R6Extraction @Ubisoft Hey Ubisoft, please expand your servers on Extraction. Me and my buddies got done with the tutorials and we can’t even play the game now because the servers are full. Please fix the servers as soon as you can. I do t want to get impatient.
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exellmason
(@exellthedew) reported
@Ubisoft Hey I’m on old gen and the game keeps freezing and makes it unplayable.what can I do to fix it?
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Shadow Master
(@ShadowM26184444) reported
@UbisoftSupport @MEXICORROSIVO Hello Ubisoft I’m here today to talk about r6 extraction and how the enemies are to strong and spawn to fast and I’m getting agitated about it so since this game has been up for less than 24 hrs I know it will be buggy but this is to the point where it’s unplayable plz fix thanks
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highfhybufi
(@highfhybufi) reported
@Ubisoft @R6Extraction Ubisoft me ANGY FIX GAME NO GOOD
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Nicola
(@Nick_Marseil) reported
Here's your options Sony: - Capcom: Give legs to your EVO propriety - Square: Great patnership history, makes sense - Bungie: Solves your MP FPS issues No Ubisoft No Sega No 2K Maybe Bandai Namco Maybe Konami
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Robert
(@Robert07005658) reported
@R6Extraction Can not connect to Ubisoft on XBox X. Error Juliett-00000143
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CPI_Giorgieo915
(@CPI_Giorgieo915) reported
@fatboxsoftware @ricardojuchem That isn’t the problem as long as the 80 hours is fun and In dying light 1 it is. The problem is company’s like Ubisoft where they make the game really long with padding and average gameplay that gets boring within 10 hours
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DarkTugerz
(@tugerz) reported
@Ubisoft is the rainbow six extraction servers down for Xbox one ?
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Physical
(@InsanePhysical) reported
@LifeatUbisoft @Ubisoft @UbisoftMTL And the only way to fix this is the restart your game but that just dumb idk if I’m the only one but I know for sure it’s nothing to do with my internet connection cause I can do solos just fine but would like to have a full squad since this game is all about having a 3 man squad
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Remi Nowakowski 🎮🎨
(@RNAcid) reported
@javierabegazo @Ubisoft Speaking from experience - HR people are usually the first ones to point out the problem. They're heard but - for any reason - they're not taken into consideration. I've worked with many HR Partners and absolutely ALL of them cared about the people