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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

September 3: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 56% Sign in (56%)
  • 22% Online Play (22%)
  • 16% Glitches (16%)
  • 4% Matchmaking (4%)
  • 3% Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Longueuil Sign in 27 minutes ago
Neuruppin Online Play 11 hours ago
Hannut Online Play 1 day ago
Heldenberg Game Crash 6 days ago
Paris Glitches 7 days ago
Sitten Game Crash 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Eren_Hell
    dfDynamo (@Eren_Hell) reported

    Ubisoft needs to fix their useless desktop Launcher app with broken auth sessions.

  • NatNivram
    Nat Nivram (@NatNivram) reported

    @PlayStation Are you guys going to try and win back your customers’ trust? I even tried to buy AC Shadows from the PS store, ran into a technical problem and you and Ubisoft have just passed me around. Embarrassing shambles all around.

  • foreversausages
    TJ (@foreversausages) reported

    @MightyKeef Yes. **** Ubisoft. Utter ******* AIDS games that are broken.

  • yoRichr6s
    Rich (@yoRichr6s) reported

    @SpqazR6 @Ubisoft @UrnusFPS many more people i hope ubi fix this

  • UnbendingArc
    UnbendingArc (@UnbendingArc) reported

    @WorkWombatman Any news on companies like Ubisoft not working? Got Black Flag with physical items last week with the hopes of making it digital to play on my Series S in the other room. Now I wish I just got the digital version.

  • DrawnOutYT
    Drawn Out (@DrawnOutYT) reported

    @yourmadhah @Sup3s0nic @DreamsideFPS Lmao so what you’re saying is you want rockstar to follow Ubisoft, activision, PlayStation, Konami and bungie’s example? You are the problem lol.

  • keworrk
    keworrk (@keworrk) reported

    @3denFPS Because it didn't do as much as Ubisoft wanted so they choosed to gave it up to go back doing remakes. XDefiant have the potential to be something so big, it just need time to fix everything like any games. Or they should have let the servers ups even without new contents

  • 8ptCross1099
    cait (@8ptCross1099) reported

    Nothing like trying to do a Manhunt and going down because the game has to load. @Ubisoft PLEASE, FIX DIVISION 2. JFC this is getting old. #thedivision2

  • PHNX_DAO
    PHNX DAO🔥 (@PHNX_DAO) reported

    Ubisoft didn’t forget to upload the game. They uploaded the folder where the game was supposed to be, then apparently released the folder as a live-service experience. (1)

  • nugnug101
    nug (𒈬)⚔️ (@nugnug101) reported

    Almost every studio except EA, Ubisoft and naughtydog (except their work on Crash) are better than Rockstar dude Capcom is several tiers above these slop manufacturers

  • RuggedTheDragon
    Derg Burg 🍔 & Yeen Cuisine 🍕 (@RuggedTheDragon) reported

    @Fusionxxgaming Both times the Call of Duty developers reduced the matchmaking and it caused way more people to quit. If you remove it entirely, it will cause the entire game to crash. That's exactly what happened with XDefiant. People failed the game, not ubisoft.

  • SrJ20202
    JollyBalls (@SrJ20202) reported

    @Ubisoft @gamescom Your customer service and Ubisoft+ subscription service sucks so much *** it’s actually incredible

  • MJR_Plays
    MC (@MJR_Plays) reported

    @Rebel_ They shouldn’t have gotten rid of XDefiant and fix the damn game. That’s what that game was made for. Ubisoft is stupid tho. COD needs the player retention

  • Lol_Lolsson03
    Lol Lolsson (@Lol_Lolsson03) reported

    @DeggerDevi36465 Ubisoft games almost always LOOK good. The problem is they don’t play good.

  • edkun197
    Ed (@edkun197) reported

    @fashionpixie_ @isatheshy Yep I still remember playing Naruto broken bond on 360, in which they (Ubisoft Montreal) completely skipped Ino. Tho understandably so lol.

  • kds_burner3
    kds_burner3 (@kds_burner3) reported

    @Emberheartgames Ubisoft is clearly on the campaign to remake all of their IPs. The problem with the Heroes franchise is that it's not their original IP, so there is no wonder that they don't know who is it for and what made the series successful in the first place.

  • ReaperwolfG
    ReaperWolf_Gaming (@ReaperwolfG) reported

    Siege is one of the best ******* games ever made, connection issues, crashing issues, retarded ******* randoms that don't know their *** from a hole in the damn ground, constant ******* cheaters! Best retarded game ever @Ubisoft @UbisoftSupport

  • KnightsF56749
    PulpyGamesStudio (@KnightsF56749) reported

    @gladkyi_dmytro Yes, that's my problem with this ****. I want Steam to be an equal marketplace, I understand bigger companies have more $ to push marketing/more coverage, but this is an obvious playing favorites to clearly not make Ubisoft go through the same standards as solo devs for a launch.

  • nottCierra
    Cierra 🫧 (@nottCierra) reported

    @rChikcan @Ubisoft HOW DID YOU FIX THIS?!

  • Dycamax
    DYCAMAX (@Dycamax) reported

    @jui_cyapple You right and I am agree with that but the problem is Ubisoft doesn’t want Rabbids and Rayman coexist together.

  • AbcAbc347433
    SilverBoarMedia (@AbcAbc347433) reported

    @goinggoldfilms @Disass They're completely ripping people off for something that looks no better than Watch Dogs and they even pulled an Ubisoft with their fake advertising that they should get into trouble for.

  • D3goz4ruyo
    LUCK -E 🔥 (@D3goz4ruyo) reported

    @Zora2742 @suhostrikes @wuwapri Those ubisoft game are paid game with full finish story while Wuwa is live service tho. That would mean they have to operate two open world that need updates every few months at the same time. Sound like a hassle to manage

  • MadhutchMike
    Mike : MadHutch (@MadhutchMike) reported

    @RainbowzZz9 @entergamenexus @TheDivisionGame 60fps with alot of graphical issues my dude And cant hit 4k what are you arguing about. Its ubisoft man guess thats answer enough

  • coubdolf
    coubdolf (@coubdolf) reported

    @SaltyreArt I read somewhere that the deal with Ubisoft was actually struck back in 2017 because of the Snowdrop engine, but it’s practically useless... the game isn't properly optimized, and it’s completely unclear when Ubisoft will ever fix that.

  • darthv72
    Steve Baker (@darthv72) reported

    @GTArajgaming @TYPOGRAPH1C @XBOX Ubisoft had licensing issues and were forced to revoke. As long as you have the disc, you can play it as much as you like. Even if they revoke the digital license. Forza horizon 4 has been pulled (digitally) due to licensing. I can still play it. you are overthinking it.

  • spexr6
    Spex (@spexr6) reported

    @Ubisoft @UbisoftSupport im mid game and you guys dc me and one player from there team and made the game a 4v4 and we couldnt join back and then i get a ban saction for it? PLEASE FIX THIS.

  • alewis09999999
    Alfie Lewis (@alewis09999999) reported

    @UbisoftSupport Ubisoft fix ps5 why am I running 60 frames

  • GF_Australia
    Beeline Discovery (@GF_Australia) reported

    @axrxrxr100 @RockstarGames Your not the only one who thinks this. It's an OK game that may attract buyers at $50 if they could fix that frame rate. Rockstar didn't need to fire all their talent. They may as well have openly outsourced it to Ubisoft as a GTA V remaster with more gimmicks and less edge.

  • JamesTDear
    Big man Tyrone (it's ironic) (@JamesTDear) reported

    @riellycooperr @NoiBoobSweat You don't really need to give them schedules. Though to be fair Ubisoft never had a issue

  • Amaze2174
    Amaze (@Amaze2174) reported

    @khaliltooshort It the game runs smoothly so what? Ubisoft charged $160 for a broken upscaled mess with Star Wars Outlaws. GTA6 runs at a native 1440p with no upscaling and seems to have a steady frame rate, I’m not seeing any issue