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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bielefeld |
Online Play | |
 Uzyn |
Sign in | |
 Valenton |
Sign in | |
 Los Angeles |
Online Play | |
| West Jordan |
Sign in | |
 Pune |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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alicia graham
(@aliciagraham777) reported
@SyphonXY @Ubisoft @ForHonorGame Message KILLWARE.HACKER on Instagram he did mine and I've been playing for a while without having any issues or getting banned try him out man.
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Anga
(@Anga49939594) reported
@Ubisoft @ForHonorGame Fire the people who work on this game. play the game and see how bad they made it. It’s unplayable. You have to use broken hero’s to even try and play the game. Right now me and my cousins played 3 matches and got off, that’s how bad and unfair it is. They don’t listen. Fire them
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Dylan
(@Dylan20504754) reported
@UbisoftSupport @Ubisoft could you guys fix the lighting glitch on assassins creed syndicate for ps5 please
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ZerkonQx
(@ZerkonQ) reported
@growtopiagame Ubisoft respectfully sell the game ur not good at managing growtopia Sell it to some Person who is willing to Fix the game and make it great again
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HeisseYing
(@HeisseYing) reported
@BikiniBodhi You are showing the problems of Siege very good and especially the point that Ubisoft isnt hyping theire new seasons or an new Event up before its coming out is so annoying. They only do marketing campaigns when its out and only then I see it all over Twitter as an ad.
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Makossi
(@RealMakossi) reported
@UbisoftSupport @NubbzSergeant Hi Ubisoft i´m trying to play co-op on AC Unity do you know how to fix Could not join this session the session is full or the vacant slots are reserved for another user
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Ya me cambié el Nickname
(@ContrabandNeta) reported
@WorldsXbox It is obvious that they will go all over the West and Europe, among them can be Ubisoft (knowing that it is in economic and labor problems), or Warner Bros. Games (since Discovery inherited part of the debt from AT&T and they will need money to pay it)
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The Notorious D.A.V.I.D
(@Proud2beGeechie) reported
@nonaugm @AidanBigStep @GameSpot No its not. AC Infinity is. AC as a liver service game has potential. Each dlc could be a differnt era or time period. It could work, but I dont know if Ubisoft can do it well
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Gog
(@yikesitsdark) reported
Company’s like @EA and @Ubisoft are causing majority of the problems and also causing some of the extraordinary games I have aforementioned. It’s bewildering how they can do this. As the outstanding company of the consumer please can you push for the future not the past.
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LuckyYee
(@Coretoyou1) reported
******* cringe. Point is... if you are going to say something like this go to ubisoft customer service or even "Reddit" ring a bell perhaps? Go back to your basement and sip those drinks drizzled with your own sweat and tear.
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alicia graham
(@aliciagraham777) reported
@Jmarooni @Ubisoft @ForHonorGame Message KILLWARE.HACKER on Instagram he did mine and I've been playing for a while without having any issues or getting banned try him out man.
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Cy || they/he
(@ProbablyNotCy) reported
me: *clicks on an article in the ubisoft launcher* ubisoft launcher: the link you followed seems to be broken! me: the link is not what's broken. it's my goddamn internet. :')
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Tartiquis
(@Tartiquis) reported
@Ubisoft fix yo game, I got kicked mid ranked game right after dropping my 24 kill, I’m disappointed at you @Ubisoft
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Thrakkanuur
(@thrakkanuur) reported
@XboxGamePass why did you turn off reivews for Watch Dogs 2? Is it perhaps because the 5 year old @ubisoft splash screen error is still a thing? I hope you test products to see if at least the launcher works...especially for an older title. 1/10
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Dave
(@Dave53830782) reported
@RealBaldGenius @Garfieldisdoc Also since it's a hardware issue it's not even an Ubisoft problem, it's solely on the manufacturer of the console.
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Krish Asija
(@krishasija531) reported
@Chaosxsilencer Ubisoft rushes into games. That’s the problem with their games.
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VipeR6
(@Vipe_R6) reported
@SenValeTV The only issue I have with Vulcan is when I try to play on my Ubisoft account it’s takes straight up 15 mins to load the game. On steam it’s fine though, I’m not sure why tbh but Vulcan is way better
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Ooooo
(@Ooooo52137841) reported
@ForHonorGame Hey Ubisoft!..This hurts. I became strong in the game and started paying me for it while I was enjoying it. I wanted to win all the prizes, but the issues of the forced appearance of the Plus made me feel oppressed and I deleted the game sad for me for honar
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Peter Kaptein
(@peter_kaptein) reported
@UbisoftSupport I've been getting the "The Ubisoft service is not available at this time. Please try again later." message lately when starting Ghost Recon Future Soldier on PS3. Also, I noticed the dlc's and Uplay Passport have been delisted. Are you not going to fix it anymore?
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mateus moço
(@matt44_) reported
@AthienoR6 Agreed, the only problem its that Ubisoft own the game
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Qasmoke
(@qasmokegames) reported
@TamiTheBlub Ubisoft is a weird company they release broken games halfway fix them and stop working on them before they are good
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Makossi
(@RealMakossi) reported
@UbisoftSupport Hi again i tried to buy from ubisoft store but when i’m about to finish the purchase it takes me to error code 404 or something
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KimHilario
(@KimMamba8) reported
@Ubisoft fix the fckin mmr glitch on console ffs
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Jakob Larsen
(@Jackgamer74) reported
@peper_oni @JeffGrubb Ubisoft had the same problem when they released Divission on the Snowdrop engine. They made a very good looking PC version using a lot of new technolgies, but they simply couldnt get it to run properly on X1 and PS4. So they cut their ambitions. It also effects the PC version.
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Waltee?
(@MaybeWaltee) reported
@Ubisoft when y’all gonna add the McLaren Senna to the game. (Also pls fix the bug where it constantly tabs you out after you switch tabs)
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QuackenPlush
(@LeQuacken) reported
Hey @UbisoftConnect @Ubisoft, thank you for addressing the issue of inappropriate profile avatars by blocking the ability to upload anything custom! However, I am concerned with inappropriate names like Nill Kiggers for instance. May I suggest we give a random *** ID to everyone?
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GER II VORIA
(@VoriaGER) reported
@Rainbow6Game i rather have you fix your team kill penalties than post this @Ubisoft
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alicia graham
(@aliciagraham777) reported
@BacterialFun @Ubisoft @ForHonorGame Message KILLWARE.HACKER on Instagram he did mine and I've been playing for a while without having any issues or getting banned try him out man.
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𝐷𝑟. 𝐼𝑎𝑛 𝐶𝑢𝑡𝑟𝑒𝑠𝑠
(@IanCutress) reported
@MelodicTin @linusgsebastian Rocket League? Deus Ex? Chernobylite? Red Dead 2? Anything by Ubisoft? Anything requiring a steam login across multiple systems simultaneously? The point isn't 'test a game', it's 'test these specific games with nuances'. Some of my tests use special dev versions of software
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SEONG HASHIRA
(@aye_baebaebae) reported
I swear gaming companies have the worst customer service on this planet. @Ubisoft