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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 14% Online Play (14%)
  • 10% Glitches (10%)
  • 3% Matchmaking (3%)
  • 3% Game Crash (3%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Chennai Sign in 19 hours ago
Craponne Matchmaking 2 days ago
Berlin Sign in 6 days ago
Brussels Glitches 12 days ago
Grenoble Online Play 12 days ago
Orléans Online Play 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • GetCheatz
    Mr. Margheritiiii (@GetCheatz) reported

    @TheDivisionGame I must admit that the level of customer service Ubisoft is worse than EA ...

  • MREVILA55
    MREVILA55 (@MREVILA55) reported

    The problem is Ubisoft.

  • LoiraSEMEN
    Hedge (@LoiraSEMEN) reported

    FIX MY FPS @TOMCLANCY @ubisoft @Rainbow6Game

  • FreakyFootFight
    Freaky Feet Conniseur (@FreakyFootFight) reported

    @The_Chris_Dixon @2MilimeterPeter @ray_ray200108 it depends of course, EA and Ubisoft usually discount their games heavily after the first year or so, but the problem is that, if digital is the only option they have no reason to discount it digitally since they don't have to compete with the physical version being cheaper

  • mscgtru
    Tru (@mscgtru) reported

    @btecss @SkyteOnTwitch With proper implementation spoofing won’t fix the cheaters issue, I highly doubt Ubisoft would properly implement HWID and TPM bans though.

  • _ragegun
    ragegun (@_ragegun) reported

    @lmkifiwin All in service of Ubisoft, which is already hemorrhaging money and likely won't be around that much longer anyway.

  • Cem0_Lionson
    Jam - auf einer Ukulele wie'n n00b- Lionson (@Cem0_Lionson) reported

    At this point Ubisoft deserves what comming to them, I hope evrybody thinks twice before buying anything from them and in general with life service games.....

  • Orkanos
    Beeerzi (@Orkanos) reported

    @r4f4sk8 @TheDivisionGame Fair. Could you please check if you both have the Ubisoft Connect in-game overlay setting enabled (and then exit and re-log into Ubi Connect). That error seems to be similar to the overlay error.

  • pipesandstrings
    pipesandstrings (@pipesandstrings) reported

    @SOCOMandChill @UbisoftSupport @Ubisoft Yeah I'm 3 tickets deep with them and no further forward in recovery of my account absolutely useless service for me personally 😭.

  • Fearthecow93
    fearthecow (@Fearthecow93) reported

    @TheNCSmaster The issue is its what the average buyer wants. One of the heads at ubisoft said the reason they have these giant open world games is because its what people actually buy.

  • EvanMeiste
    Evan? (@EvanMeiste) reported

    It’s a little astonishing how nationalizing Ubisoft would fix many issue with rainbow six siege. Perhaps this is how the ndp campaigns to get the votes of young men

  • SimoQB_
    SimoQB🇮🇹 (@SimoQB_) reported

    @Jaden_Nakahara GKC are not bad, the problem are the 3rd party devs that choose those. Like a normal switch 2 cart can go up to 64 gb, and there are games that are bigger than that (FFVII). In that case gkc are ok imo, but then there are devs like ubisoft who uses them just cuz of money.

  • TheACMJS
    Jonah 🎮 (@TheACMJS) reported

    @BelizaireKenny I want to be clear it is NOT a "great" game nor is it a "good" AC game. Playing as a black protagonist wasn't ever an issue and you know it. The issue stems from a split narrative and constant back peddling from Ubisoft themselves over historical accuracy and stolen/AI art/assets

  • Eldowzo1
    Hank Scorpio (@Eldowzo1) reported

    @KeemaMr Apple Arcade, EA play and Ubisoft + (which also gives DLC I am sure ) no one has problems with these services even though they give games day one in there respective services

  • Phaet0nn
    Phaeton (@Phaet0nn) reported

    @Pirat_Nation Ubisoft thinking the story is the problem the game is not selling, is exactly why the game failed. They are that stupid.

  • TheNathanNS
    𝔑𝔞𝔱𝔥𝔞𝔫 (@TheNathanNS) reported

    What's actually happening with the gaming industry lately, why's there so many layoffs and studio closures happening in such a short span? We have Microsoft considering to close Ninja Theory, Compulsion, South of Midnight and Double Fine, there's huge claims of layoffs happening at Bethesda and ID Software. Ubisoft just closed many of their studios and did mass layoffs on others. Arkane also possibly being closed. Dontnod are expected to be bankrupt by November, Quantic Dream also reportedly expecting layoffs, there's probably a couple I missed Like what's happening, why is all of this coming out at the same time?? Gaming industry crash inbound or what?

  • Daocdude
    The Rainbow Chipper (@Daocdude) reported

    @ther3n3gad3 @Asmongold @AveragePodcast1 It is a self-correcting problem - they can't afford to lose billions forever, look at how many studios Ubisoft has closed.

  • GoonItForward
    Throwaway9001 (@GoonItForward) reported

    @IYDKMIGTHTKY86 @eurogamer uplay is a subscription service

  • rawafps
    Rawa (@rawafps) reported

    @PandaFu17 I spoke out and they got me panda literally no ubisoft service work on my pc

  • bum_lao
    bum lao (@bum_lao) reported

    @LikeToBeBossy You do realize its not just Xbox having to fix itself right? The industry as a whole is in trouble. Sony has closed multiple studios over the last couple years same with Ubisoft and Square sold off some studios and ip etc. Its not just an Xbox problem.

  • Bwizzle5150
    SolidWyte731 (@Bwizzle5150) reported

    @UrBoyTroy95 @XBOXGamePass Except the part where PLAYSTATION PLUS is completely GODDAMN TRASH!!!! Even Ubisoft sub service is better and that’s AWFUL

  • DanukiTheTanuki
    Danuki the Tanuki たぬき Vtuber Vチューバー (@DanukiTheTanuki) reported

    @Pirat_Nation The EU commission is corrupted. Was expected for them to take bribes and arrangements with the CEOs. It's why companies like Ubisoft must crash down economically, it's how you strike them down

  • _7347_
    nickname (@_7347_) reported

    @UbiCentral Would be great if ubisoft didnt **** up, cant play on directx 12 without all textures blinking all the time with no fix available

  • asunoaim
    eA asuno (@asunoaim) reported

    @shikaiFPS @KallMeKiko I think xdefiant is tough to use for a proper comparison. The game was extremely ambitious being built on an MMORPG engine with, yes, lots of potential but also lots of starting issues. It was also backed by Ubisoft until they realized the fixed will take too long and they will not make money in the long run hence they dropped funding. I am 100% certain the game would have been able to have a great playerbase if Mark Rubin were given more time on it. It had massive issues, all fixeable and a dedicated dev team.

  • pewdypew
    mcSHMUPS (@pewdypew) reported

    @Pirat_Nation The problem is ubisoft owns the franchise

  • Blinding_One
    luvad (@Blinding_One) reported

    @cyberprince_rwo More-so the issue is that the company is infamous for making bad decisions. deterring their playerbase. Dropping 12 million players casually off of age verification mistakes and continuing to become less and less of a good idea to invest in. It won't be a winner. It'll Ubisoft.

  • Eldowzo1
    Hank Scorpio (@Eldowzo1) reported

    @Glennithin @RenownedZ3r0 A problem in what regard? And do you believe the same of say and EA play or an Ubisoft + subscription?

  • RascalsLounge
    The Rascals Lounge Podcast (@RascalsLounge) reported

    @R6esports @R6esports @Ubisoft Please fix Unranked. It's so unbalanced that it's becoming unbearable to play. Mixing Copper and Bronze players with Plats, Diamonds, and Champs doesn't make Unranked fun. No map bans either? what are you guys thinking? Just make Unranked the same as Ranked, but without the rank gains or losses. Simple.

  • TheSponchMaster
    Jonah, King of Whales (@TheSponchMaster) reported

    @IGN Literally every gamer: "SCREW LIVE SERVICE AND WE'RE SICK OF AC RPG AND WE WANT MORE HISTORICAL AUTHENTICITY!" Ubisoft: "Why aren't gamers buying our Historically Bankrupt Live-Service Assassin's Creed RPG?"

  • briancocktail
    coughlins law (@briancocktail) reported

    always love opening up a game from the 360/ps3 gen and seeing a sign up code for some now defunct online service like uplay. this industry is so terrible genuinely