Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 05/06/2025 00:25

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (84%)

    Sign in (84%)

  2. Online Play (10%)

    Online Play (10%)

  3. Glitches (3%)

    Glitches (3%)

  4. Matchmaking (2%)

    Matchmaking (2%)

  5. Game Crash (1%)

    Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyMannheim Online Play
ColombiaCali Sign in
United KingdomNottingham Sign in
United StatesSan Diego Sign in
United StatesSunnyvale Sign in
FranceParis Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • iistarxhearts star (@iistarxhearts) reported

    @growtopiagame Ubisoft! PLEASE FIX UR BUG MY ORBS OF ELIXIR, MY AWKWARD UNICORN, AND 42 WLS IS GONE ? WHAT BUG IS THAT BRUH SO ANNOYING, I NEED A REFUND-

  • yuusharo Yuu™ 🧲🐉 🍥 (@yuusharo) reported

    @MM2K @verge Early stages? The service was announced 3 years ago. It hasn’t even broken 300 games yet nor has signed a major publisher outside Ubisoft. OnLive’s first attempt lived and died after just 2 years, and I’m pretty sure even they had more games on the service by the end in 2015.

  • Worfwood Señor Worfwood (@Worfwood) reported

    Ubisoft, Activision, Sony... I seems gamers weren't the issue after all. It's funny how the companies that are often involved in these things are the ones that do the tries the hardest to convince everyone that they're 100% inclusive and diverse.

  • wahooisnotafish George Wu 🇨🇦 🇺🇦 (@wahooisnotafish) reported

    @assassinscreed yo, Ubisoft Connect weekly challenge is not registering data AGAIN! I have performed kills and won dice games, but everything is still 0 for me! Why every time there is a big expansion you just cannot fix this small issue?!

  • TnZ423 McKenzie (@TnZ423) reported

    @Ubisoft Please fix the game for Xbox, downloading a second time because the mission didn’t show up the first time 😒

  • fmrusmcvet Kyle (@fmrusmcvet) reported

    @UbisoftSupport I just logged in and am having the same issues of missing runes as everyone else. Ubisoft name: USMC5185 Platform: Xbox

  • Latino_Heet J-Man (@Latino_Heet) reported

    @assassinscreed Ok I’m confused. I have Assassins PS5 got it at launch. Have epic games account with PSN linked and a Ubisoft account with PSN linked. What else do I need to do!? Is there a time the skin will be available? Maybe that’s my issue because I didn’t get it

  • B2Gamers ButtScratchaaa! (@B2Gamers) reported

    @Ubisoft Pre-order codes still not working 😕

  • KalElBrimbor Kal El Brimbor (@KalElBrimbor) reported

    @Fallen_Shards @romeinin @Ubisoft Wow someone has issues here.

  • Lucof3r someduudonline (@Lucof3r) reported

    @ChrisVoiceman "Western Scene"? Its the Americans and Ubisoft. Dont act like this is a general wide spread issue. Idiot

  • TrippyBlue9 TrippyBlue (@TrippyBlue9) reported

    @Kage_Vex @christianlapid2 @growtopiagame I contacted an ubisoft staff, they said that the server is kinda broken so some players disconnect and unable to log back in

  • LeonKocevar vadimblyat (@LeonKocevar) reported

    @UbisoftSupport Tried running r6 extraction, says servers are unavailable... this never happened before, this has to be an error on ubisoft's part surely.. my internet connection works with everything else, as always, ubisoft is the only on making problems. this is getting ******* ridiculous

  • ClockzF Deanna Madsen (@ClockzF) reported

    @AskPS_UK Hi! I'm having an issue with accessing the new Ragnarok DLC! I've purchased it, but it's neither showing up in my Libary or downloads? I've contacted Ubisoft and they told me to ask you!

  • illegaldesi Illegaldesi Gaming (@illegaldesi) reported

    @BarelySentient0 I remember a lot of people saying they wouldn't buy any Ubisoft game again when FC6 launch was close and yet it sold quite well so I have no issues in believing this won't repeat

  • AzhamProdLol AzhamProductions (@AzhamProdLol) reported

    @Rainbow6Game Ubisoft me angy fix

  • Sigmamaleweeknd Jagath 🗿 (@Sigmamaleweeknd) reported

    @MrPopoClears My fav ubisoft game. Unfortunately, the biggest issue with this game is after you kill vaas. Hoyt is a decent villain but i didnt like how much they padded out his storyline.

  • railgunT1 Ephemeral SigmaLiberal (@railgunT1) reported

    Form), and some technical issues that are hard to ignore. Much like botw, this is basically a game for people who generally enjoy far cry or Ubisoft style open world games but hate how much they hold your hand and just play about half of the game for you by marking the map up.

  • osassoos osassaos (@osassoos) reported

    @NVIDIAGFN Why is Far Cry New Dawn not working on Ubisoft Connect? @UbisoftSupport

  • MarbsTweets Marbles 🔞 (@MarbsTweets) reported

    This one goes out to @Ubisoft directly. If a game and it says Ultimate or Complete, it should have everything included. I shouldn't be told I can still buy this additional BS or worse tell me I don't own the lesser versions and act like I don't own the games. again FIX THIS ****

  • Josh_rl123 Josh (@Josh_rl123) reported

    @UbisoftSupport No problem! And thanks a lot for passing the information to the dev team so they can fix it, you guys are the best! As for the ubisoft account, I never created any so I don't think I have one linked to my psn account

  • AustinDupre4 CallSignInkBendy (@AustinDupre4) reported

    @Ubisoft I installed r6 siege and updated it, But it keeps saying network error. I check my internet connection 5 times and it keeps saying network error everytime i load in

  • Phsycotater360 phsycotater360 (@Phsycotater360) reported

    @UbisoftSupport I was trying to get rainbow six extraction on my PC through game pass and since I have never used your launcher before I had to install it. I finally finished the setup for connect and now I get "A ubisoft service is currently unavailable please try again later"

  • D4V1D_M_1 David (@D4V1D_M_1) reported

    @UbisoftSupport Can you fix you servers(Ubisoft connect) ??

  • BarelySentient0 Lewis (@BarelySentient0) reported from Kenilworth, England

    @meme_gamer_bad @illegaldesi He was stating I would buy it and my response was I categorically wouldn't. If people like AC then that's good for them, no one should be belittled for enjoying things however the root of the issue was Ubisoft getting backlash for throwing shade at another developer.

  • Sigmamaleweeknd Jagath 🗿 (@Sigmamaleweeknd) reported

    @MrPopoClears My fav ubisoft game. Unfortunately, the biggest issue with this game is after you kill vaas. Hoyt is a decent villain but i didnt like how much they padded out his storyline with some lame missions.

  • chummysnail5 tejpal singh (@chummysnail5) reported

    @UbisoftSupport hello, I am in the process of starting a class action against Ubisoft for negating to fix bugs in ac Valhalla if you are interested dm me a site will be up@with updates

  • ZD37370151 ZD (@ZD37370151) reported

    @Ubisoft I can’t find a match on siege fix ur **** please

  • kutoldR6S @ (@kutoldR6S) reported

    @ALXR6S u just have to restart ur game every 2-3 games they will fix it in the next ubisoft connect update

  • BarrySwanson16 Barry Swanson (@BarrySwanson16) reported

    @Ubisoft When I submit the code for the Twilight for the dlc it keeps coming up with "An error occurred while trying to send your request please try again later" Fix this problem and fix it now you ignorant people at ubi ubi ubisoft!!!

  • tokenmetricsinc Token Metrics (@tokenmetricsinc) reported

    In 2021, gaming giant @Ubisoft used Breitman’s platform to issue #NFTs called the Ubisoft Quartz.