Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Chennai	Sign in	1 day ago
Craponne	Matchmaking	2 days ago
Berlin	Sign in	6 days ago
Brussels	Glitches	13 days ago
Grenoble	Online Play	13 days ago
Orléans	Online Play	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dead Hardware (@deadhardware) reported 31 seconds ago

  @devildog2984 @TheCartelDel @TheMattEffect_ Ubisoft needed it to do those numbers because they have 19,000 employees for some dumbass reason. They need every game to be the biggest hit ever because they won't fix their cost base.

• 
  Jarvis Snitcher (@JarvisSnitcher) reported 10 minutes ago

  @PunishedAhab13 @Ubisoft @UbisoftSupport In the UK and it is the same Issue, Far Cry 3 and Watch Dogs won't launch because of suspensions on Ubisift Connect part, ****** DRM.

• 
  VenomTheMan (@VenomFrMan) reported 11 minutes ago

  @NBDY2k I don't blame him, to be honest, and I hate Skyte. I've always disliked him, but Ubisoft genuinely does not care to do anything about the actual issues in Siege.

• 
  Betrayal (@minatorrtyui) reported 12 minutes ago

  @TheCrewGame Ubisoft, pls fix the game The new UI overhaul cause delay input in menu or racing gameplay

• 
  EvilBoxyBoo (@evileboxyboo) reported 15 minutes ago

  @Rob734200669471 Then that is not a valve issue is it? The crew became inaccessible because it required ubislop launcher, from whete ubisoft actually removed the game not steam.

• 
  Tru (@mscgtru) reported 18 minutes ago

  @btecss @SkyteOnTwitch With proper implementation spoofing won’t fix the cheaters issue, I highly doubt Ubisoft would properly implement HWID and TPM bans though.

• 
  Backseat Nukist (@BackseatNukist) reported 19 minutes ago

  Ubisoft already did it without any issue with The Crew. First they shut down the servers, then they removed it from libraries. “You no longer have access to this game”. Totally legal. From Grok just now: When you "buy" a video game (digital or physical), you are not buying ownership of the game. You are purchasing a limited license to use the software under the terms of the End User License Agreement (EULA) and the platform's terms of service. Key facts: "Licensed, not sold" — This exact phrasing appears in most major EULAs (Steam, PlayStation, Ubisoft, etc.). The publisher/developer keeps full copyright and IP ownership. You get a non-exclusive, usually non-transferable license for personal, non-commercial use. Licenses are revocable — EULAs routinely include termination clauses. The license can end if you breach the terms, if your account is suspended/banned, or if the company discontinues support for the game or platform. It is not an unconditional, irrevocable ownership right protected purely by copyright law in the way the post claims. No expiration ≠ guaranteed forever access — A perpetual license (common for one-time purchases) means no built-in end date, but access still depends on the company's servers, authentication, updates, or account system continuing to work. If those go away, your "owned license" becomes useless.

• 
  AW48 (@AlwaysWinning48) reported 19 minutes ago

  @Rainbow6Game @Ubisoft are yall going to fix the horrendous FPS drop on the menu or changing appearances? What about the broken RP system? The images and slow shop tab? And all the blatant mnk titan and Cronus players ruining console? Fix these things and do your jobs

• 
  Shellshock (@The_Lego_Fan) reported 22 minutes ago

  @RinoTheBouncer Ai, microtransansactions, gready game publishers, live service games getting shut down because "gmthe games life is over" even though the game is still reciving players and is a GREAT game and should have been made with an offline mode from the START UBISOFT!

• 
  K (@USPatriotNavy) reported 24 minutes ago

  @Ubisoft @UbisoftSupport Don’t buy any Ubisoft! They are still experiencing hacking issues and responding by making access to software you have already purchased almost impossible to access.

• 
  Air_Rick_Charm_Ella (@irRickCharmElla) reported 26 minutes ago

  @heelvsbabyface @Ashikenshinyu What makes this especially funny is that everybody told them it wasn't going to "resonate", they had a full 6 years or whatever, to fix it, and they still got caught with their pants down. Ubisoft deserves everything that's happening to them. They earned it.

• 
  Timmy Trooner (@lgbtarefreaks) reported 26 minutes ago

  @TheCrewGame as always with ubisoft it's players, not sales. Myriads of people try games with their ****** subscription service and never play them again after.

• 
  Achilles, not really it is Charles, unfortunately (@CHARLESLOVESTV6) reported 26 minutes ago

  @TheRealZephryss Ah its ubisoft, but ok, not the same, though, if it was uncharted 5 hell yeah. Or tlou3, also I heard a rumour saying naughty dogs woke trash space game is delayed indefinitely trouble at the former top dog of playstation. Also no more pc releases of ps singleplayer games.

• 
  ØØøØØ (@wyaendless) reported 27 minutes ago

  @Joshinken1 @Dexerto Where was this energy when you were accepting the terms of service? You are demanding that Ubisoft be held accountable for a bad TOS, but you get out of jail for free for accepting said TOS? Okay.

• 
  Supawiz6991 (@supawiz6991) reported 30 minutes ago

  @Garfieldisdoc at this point, I think the only direction for siege is to either make siege two or rebuild siege one from the ground up. The Current siege code base has foundational problems that I don’t think could be fixed. I don’t think either these two will happen because Ubisoft is broke.

• 
  LiQuiiDICE (@MrJHTheron) reported 33 minutes ago

  @Ubisoft @Rainbow6Game what is this matchmaking??? Im getting champs on my team who go negative every single game? Im cooked for this season for someone who either duo qeues or solo, fix the matchmaking or at least ban the cheaters on South African servers

• 
  SirD 🇺🇸 (@Sir_Dammed) reported 34 minutes ago

  And btw this doesn't mean that western games have completely regressed, or that we don't still get good games. Because we do. KCD2, BG3, Expedition 33, these are all amazing western games that were released recently, that I loved. But for every step forward, somewhere there's a step backwards. Ubisoft, dead. BioWare, dead. Rocksteady, dead. Blizzard, dying. Bethesda, dying. Naughtydog, on the verge of dying. Playground, on the verge of dying. How many more once beloved games/studios/IPs to we need to watch nosedive, in large part *because* they stop designing games for men, before we can acknowledge that there is a problem?

• 
  Yun/o (@Wjndyy) reported 34 minutes ago

  Ubisoft Email Swap Service! This lets you bypass the usual ubisoft email change time. This will take short depending on Ubisoft response time and actions. What is needed: - Ubisoft username - Email (You must have email access) - New email address you want to use Price varies between 10-15€.

• 
  Shauk Gaming (@ShaukGaming) reported 34 minutes ago

  @PaulTassi Someone needs to find out ubisoft is the goat of long term live service support and simultaneously the reason stop killing games is a thing. Like ffs For Honor is still chugging along with a tiny player count.

• 
  Freaky Feet Conniseur (@FreakyFootFight) reported 35 minutes ago

  @The_Chris_Dixon @2MilimeterPeter @ray_ray200108 it depends of course, EA and Ubisoft usually discount their games heavily after the first year or so, but the problem is that, if digital is the only option they have no reason to discount it digitally since they don't have to compete with the physical version being cheaper

• 
  DeeYee🎮 (@DeeYeePlays) reported 36 minutes ago

  @Assassins_UK But you do need to login to Ubisoft for the game to work still right?

• 
  Fruityland (@FruitylandTV) reported 37 minutes ago

  @tygryske I think you don't understand the problem from this: It's not like majority of people buy physical versions of the games, most, something like 90% if I'm not wrong, buy digital, but the issue here is ownership. Companies are now basically either telling or preparing us to accept the fact that any game we "purchase" is actually a timed rent which will basically end in how many years they decide is sufficient. Look at what Ubisoft did with The Crew - they just shut down the game and basically you can't play it anymore. Now, some genius will probably say that Crew is 10+ years old and nobody was playing it except for maybe a few dozen or hundred people so why should Ubisoft continue supporting that game?! Sure, but why is something that I own is not available for me? Or, if you don't want to support it with your own servers, rent them out to those who want to play this game. Problem is that moves and decisions like this from companies ensures that in the future we will never own our own games, but it will be something like a lease, or a subscription. Imagine a future where instead of buying games, you have to pay monthly, for each of them, in order to play and that's where the industry is heading with moves like this. You only have to look and movies and music - they are going through the same thing. Gaming is the next industry that investors want to syphon as much cash as possible because it is a very saturated and cash-heavy industry. An example I can give regarding ownership versus subscription is cars or homes. Imagine you buy a car and a home for a combined sum of $400,000 but in 5 years the companies that sold you them come and take both away because you don't fully own them according to their "rules". I know this is a stupid comparison, but this is to just let you understand how this looks like for gamers - we basically don't get a choice here.

• 
  Warden-Commander (@KurouPS4) reported 39 minutes ago

  @khaliltooshort A lot of the problem is that too many are outsourced, too. Look at how many studios work on the average Ubisoft flagship title, and how they're scattered all over the planet.

• 
  The **** Matrix (@TheMaxiMatrix) reported 42 minutes ago

  @xj0nathan Oh and also your talking a lot of **** when Ubisoft has a subscription service called Ubisoft+ which is part of a bundle known as PlayStation plus which is literally Sony version of gamepass

• 
  MidgetGoneWild1 (@Jeremy89254601) reported 45 minutes ago

  @Ubisoft is prioritizing PC over console for the next upcoming season when it comes to cheaters using recoil scripts, when console is a lot more affected by this issue; so why the hell do console players have to suffer another season with players using recoil scripts? 🙄

• 
  Wired.Wolf287 (@WWolf287) reported 45 minutes ago

  There's a lot of very misinformed people who are celebrating this because they think this would have mandated perpetual support from game companies for online games. No it didn't. It was asking for end of life plans so that consumers could still use their property after official support had ended. That could have been many ways from an offline mode to allow partial functionality, to the establishment of private community servers like what Valve does with Counter-Strike and TF2. The core of the issue here wasn't "entitled gamers" it was property rights, as the real problem with these business models is that they don't respect first sale doctrine and in turn, do not respect consumer property rights. That said, I have no delusions that if the EU gave it an honest chance, we would have had awful legislation that made the problem worse. The real long term solution to this problem is the destruction of IP law, as that is the mechanism companies like Ubisoft are abusing to get away with this behavior in the first place. Revoke their state enforced monopoly on their code, and suddenly they'll start respecting property rights again because if they don't, people would pirate and bootleg their products in perpetuity and there would be nothing they could do to stop it outside of maybe a strongly worded letter. As it stands, they can stop bootlegging pretty efficiently thanks to the state, and piracy is limited because of how many normies are out there that refuse to learn what torrenting is. The real sad thing for me, at least, is that the lolberts will celebrate this as well because "government bad!", not realizing that this was the state giving bad actors the go ahead to go even further with violating our property rights. Yes, the government is bad, but this still required some kind of solution, and now we're at a point where the only real solution is civil disobedience, which isn't ideal. I guess the Agorists will have a lot of fun with Ubisoft moving forward.

• 
  Fritz Kabel (@Kabelfritz) reported 48 minutes ago

  @Colteastwood what is there to be excited about right now? apparently the promise to grow/empower talented studios and bring all first party games to gamepass day one is finally broken. xbox is about to become a trashy milking machinery like ubisoft, ea, warner, old actiblizz itself.

• 
  Jam - auf einer Ukulele wie'n n00b- Lionson (@Cem0_Lionson) reported 52 minutes ago

  At this point Ubisoft deserves what comming to them, I hope evrybody thinks twice before buying anything from them and in general with life service games.....

• 
  Hank Scorpio (@Eldowzo1) reported 53 minutes ago

  @Glennithin @RenownedZ3r0 A problem in what regard? And do you believe the same of say and EA play or an Ubisoft + subscription?

• 
  Eoin (@eoinyeo) reported 58 minutes ago

  @GarladorJones @thegamingmania1 @WolfgangMishima Apple are the Sony in this scenario, and again, would not fall on their lap Just like Ubisoft or Konami delisting a game/demo is not Sonys problem