Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/19/2026 10:30

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (69%)

    Sign in (69%)

  2. Online Play (16%)

    Online Play (16%)

  3. Glitches (8%)

    Glitches (8%)

  4. Game Crash (6%)

    Game Crash (6%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilAracaju Sign in
United StatesThe Colony Sign in
FranceManthelan Sign in
BrazilTaubaté Online Play
GermanyKarlsruhe Sign in
GermanyBerlin Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Stitch724_R6s Stitch724.r6s (@Stitch724_R6s) reported

    @otaldolockR6 @Siege_GG Cheating and using exploits aren't quite the same thing I get what I mean tho but the way I see it Ubisoft have had 2 entire seasons to fix this yet they haven't so idk why you wouldn't expect players to take advantage, it's not exactly cheating it's just using ubisofts mistakes.

  • Kingarthur09909 Heiko Kogler (@Kingarthur09909) reported

    @Rainbow6Game this is the worst game of the decade i got a 60 minute ban for a game crash **** you ubisoft i support the game and this is what i get

  • ChomerlyWarner Chomerly Warner (@ChomerlyWarner) reported

    @JimSterling What was that Ubisoft game which constantly kept on switching you back to the desktop due to not being able to communicate online on day one becauseit was broken? I want to say it was a Splinter Cell game, the one where they wouldn't/couldn't patch for a new gen of gfx hardware.

  • Static_and_Fire 🎮 Alma Elma 🎮 (@Static_and_Fire) reported

    Rant thread! I've been playing M&M X and the Uplay version is such a restrictive experience because of the lack of caring about the game. It was shut down then came back but broken, incomplete, and unpurchasable. The pirated version on the other hand works without- @Daerandin

  • TAdmiral18 Bottie (@TAdmiral18) reported

    @UbisoftSupport A wonderful good day dear Ubisoft team I have a problem with the 2-step verification, the problem is that I no longer have access to my email that I used to register and consequently I have no way of mine Changing my e-mail because I first have to confirm this 1/2

  • PrincexSkylar Skylar (@PrincexSkylar) reported

    @witchytwitchytv @CresylSnap If you really cared about the real world issues and "not supporting awful people" than you would also be asking people to not play Blizzard games and Ubisoft games. Like i said all you want are subservient allies, you just want people that will do as you want

  • Stitch724_R6s Stitch724.r6s (@Stitch724_R6s) reported

    @otaldolockR6 @Siege_GG When I say using exploits in game isn't cheating it is but the way I see it Ubisoft have known about this for almost 2 entire seasons maybe with this clip they might fix it but if it's something Ubisoft unintentionally added in game you can't blame players for using it.

  • ElrodJonah Jonah Elrod (@ElrodJonah) reported

    Hey @UbisoftSupport A long time ago I made a account on Ubisoft I used a wrong email and did not relies tell now I was trying to sign in but can't

  • Heithtrev202 Heithtrev (@Heithtrev202) reported

    @GhillieYT What other games are you playing? Because not every game has this issue, it's normally newer games which have this problem as they seem to be pretty CPU intensive. I've had issues like these on a plethora of other games and most of the time they're new UE games or Ubisoft games

  • Yogabbabean Sean Salvador (@Yogabbabean) reported

    @UbisoftSupport I’m trying to sign into my Ubisoft account so I can change my password and I’m trying to sign in through my Xbox account how come it’s taking so long to load

  • CholericPlayer CholericPlayer (@CholericPlayer) reported

    @SparKEVT @ScriptLeaksR6 Thats what I was thinking too, but if so its just not enough imo.. Problem with reporting is just it doesn't work good enough. Let's see what Ubisoft is really doing.

  • IceKingFlash1 IceKingFlash (@IceKingFlash1) reported

    @tvHTHtv @OBSProject Yep I agree. Hey that reminds me of someone… @Ubisoft fix the ******* Bugs and anti cheat on Siege!!

  • StinkinGnome ¯\_(ツ)_/¯ (@StinkinGnome) reported

    @martinmendezmj @thegameawards Ubisoft is struggling to keep themselves from financial bankruptcy, let alone creating something noteworthy. Good riddance too because that live service model on single player titles is straight trash.

  • synthbard Tye Morris (@synthbard) reported

    @Ubisoft @UbisoftSupport aaaand now I can’t even try to reset my password because your password reset function is broken on both Xbox and web (yes I checked my spam folder). I just dropped a big chunk of change on all things AC:Valhalla and I can’t even use it!

  • alecfisher01 Alecfisher🐬 (@alecfisher01) reported

    @M5xican Knowing Ubisoft this won’t solve the issue and people will probably still get away with mnk, the last hacker implementations for instance were basically a disaster and hackers found out quickly how it works lol

  • kaijisan93 kaiji (@kaijisan93) reported

    @URNAN35686379 @UbisoftSupport bro just delete this trash there are a lot of disconnections,lags,the worst work of ubisoft connect, you can’t buy game credits, bans for no reason, and this is just a small part of the problems of this company! Just don't waste your time, nerves and money on this piece of ****

  • Static_and_Fire 🎮 Alma Elma 🎮 (@Static_and_Fire) reported

    A lot of problems PLUS comes with all the extra content. PLUS PLUS when I switched over to it my game was suddenly loading faster, textures didnt freak out like on the static dragon, and it just felt better SO **** Ubisoft

  • zackcoolnumber Zack (@zackcoolnumber) reported

    @XanderXCIV @BenjiSales The game was praised by people for not being a cookie cutter ubisoft open world with icons all over the UI. The game didn't win Game of the Year from most outlets for no reason. You have a blatant refusal to understand a game, don't make that other people's problem.

  • Vortale Vortale (@Vortale) reported

    "We don't reaaaally feel like dealing with the issue of toxic behavior in our video games. So it's just easier to get the police involved. Disturbing the peace in a video game is the same as it is in real life. If only someone invented a block or mute button..." -Ubisoft

  • Cameron11745930 Cameron Cook (@Cameron11745930) reported

    @Ubisoft how can you catch cheaters on @Rainbow6Game but your game isn’t smart enough to know not to suspend my account when I lag out of a game

  • NoahChipp ThePotatoAim (@NoahChipp) reported

    @UbisoftSupport having problems unlinking Xbox account to my Ubisoft account

  • Skooup Skoou™ ツ (@Skooup) reported

    @UbisoftSupport can you help me resolve an issue with my game chat in r6? i can’t use game chat and can’t receive ubisoft invites. i’m in xbox

  • Ehsan_SH98 ehsan (@Ehsan_SH98) reported

    @UbisoftSupport i downgrade my driver gpu nvidia to 419.35 little bit can play without any issue,but if ubisoft company unban my country iran,really great we iranian players playing your games without any issue

  • aoasty Toast (@aoasty) reported

    @MX7_VitaI @Rainbow6Game @UbisoftSupport ubisoft soft this guy is literally mnk ddos cronus edate elo trap smurf booster

  • yMineirx Myxrm🇵🇹 (@yMineirx) reported

    @RaccoonTentacle @ShalakhV @ScriptLeaksR6 manual bans would never work this is more a kinda of software war. Not to mention we don't know if it will exist bans or just an Ubisoft way around to "counter" mnk problem

  • FunkJeezy FunkJesus (@FunkJeezy) reported

    @bstategames how about fix the sound first. y'all taking the ubisoft model of change one thing, break three, and it's beyond frustrating

  • theyrelesbians × 🌙💗 | 🔞 (@theyrelesbians) reported

    @Ubisoft @UbisoftSupport fix ur stupid *** just dance game so i can play it !! i tried connecting three different phones,, nada. implement a qr code or something bums

  • Dockwave_78 Rajat❤️ (@Dockwave_78) reported

    @synthbard @Ubisoft @UbisoftSupport If this hasn't gotten any response I'd recommend contacting #gregtech001 on Instagram He helped me fix something quite similar a couple of weeks ago And he should be able to help you out

  • AWillowsDream FaerieArtist (@AWillowsDream) reported

    @UbisoftSupport Lol. This isn't helpful at all. The problem is with Ubisoft. It isn't my internet 🙄 If you could just tell me how to fix it that'd be great. Or allow it to work all the time. Thanks

  • GustavoCringe__ valerio sandonnini (@GustavoCringe__) reported

    @Rainbow6Game Nice and all, but if the reload mechanic rework is going to be what we all expect, this may rank in the top 3 worst updates ever. Absolutely unnecessary also comparing with the much issues that affect the game rn. Btw in Ubisoft we trust...