Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Charleroi	Online Play	1 day ago
Lille	Sign in	2 days ago
Paris	Sign in	2 days ago
Paris	Sign in	2 days ago
Pierrevert	Sign in	2 days ago
Rennes	Online Play	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kerry C. (@zer0divid3) reported 3 minutes ago

  @Pirat_Nation Can I get the service without EA and Ubisoft stuff.

• 
  ghost (@GhostDaSquarian) reported 5 minutes ago

  @Vechs Ubisoft is the worst. It never remembers your login and tells you that you’re wrong every time

• 
  tom (@Tom_w_11_09) reported 5 minutes ago

  @Ubisoft @Ubisoft_UK @Rainbow6Game why tf is my game crashing and I relaunch it only to find out I’ve now got an abandon sanction you useless arseholes fix your ******* game

• 
  brannaXIV (@branna_14) reported 6 minutes ago

  @Ubisoft @TheDivisionGame what is going on with your game, the servers instability is insane. The 1 bullet death glitch and now I’m playing District Union on T5 and the ads won’t stop spawning after the boss fight. I start a priority contract, and all resource convoys disappear

• 
  Ibrahim Giftshop balaiz (@balaizjo) reported 7 minutes ago

  @Ubisoft I cant enter my game assassin creed valhala Network always error 0x20100300

• 
  RichDK (@Rich_DK2) reported 16 minutes ago

  @3MegistusHermes @falloutplays Hiring based on anything but skills is not only a problem, it's bigoted, immoral, discriminatory and illegal. It's also the reason the content is a problem. Just like we've seen with Bioware, Ubisoft, and tons of other game companies along with Dr Who, Star Trek, Star Wars...

• 
  ArmanIII (@JakubMarecek715) reported 17 minutes ago

  @coconut_jpgg Typical ubi - uplay **** and denuvo ****. That uplay crap can't even be installed correctly on Steam Deck. Only solution is use cracked game or pray the uplay will install correctly and you manage to login. +that huge non-resizable uplay window is really top ****.

• 
  Jack Dorsey (@AmericaFiratDea) reported 18 minutes ago

  @assassinscreed @ForzaHorizon You all have an ubisoft problem to deal with first

• 
  Armaan Sidhu (@realarmaansidhu) reported 23 minutes ago

  @Pirat_Nation Ubisoft just announced billions in losses. The stock is in freefall. This is one of the largest gaming companies in the world failing to ship products people want to play. The financial picture. Ubisoft Entertainment reported full-year fiscal 2026 net loss of €820 million on revenue of €1.85 billion, down 32% YoY. Net debt now exceeds €1.5 billion against shrinking cash reserves. Market cap has collapsed from €7B in 2022 to roughly €1.5B today, an 80% drawdown. The structural problems. Star Wars Outlaws launched in August 2024 to mediocre reviews and weak sales. Skull and Bones launched after 11 years of development and was widely panned. Assassin's Creed Shadows delayed twice. The Division Heartland cancelled. XDefiant discontinued. The Ubisoft business model historically depended on annual installments of marquee franchises. The model assumed the brand would carry mediocre design. The 2020s gamer audience punishes mediocre design regardless of brand. The formula stopped working around 2022. The competitive context. While Ubisoft struggled, Larian (Baldur's Gate 3), FromSoftware (Elden Ring), Sony first-party (Spider-Man 2), and Nintendo shipped products that defined gaming culture. The bailout watch. Tencent owns 9.99% of Ubisoft and has expressed interest in increasing its stake. A full acquisition is now possible at the depressed valuation. The Guillemot family holds enough voting control to resist, but the financial pressure may force them to sell. The lesson for any creative business. You can ride a brand for 15 years. Eventually the product has to be good. Ubisoft forgot. The market remembers.

• 
  vace 🇸🇬 (@SGMGTOW) reported 23 minutes ago

  @na_amoeba @gettingleanbro @AntiFeminismAU She’s trying to convince everyone and herself that men are the problem instead of looking at herself and asking “why am I not chosen?”. It’s like Ubisoft blaming their customers for not buying *** Creed Shadows. Blaming your customers for your terrible product never ends well.

• 
  𝙈𝙖𝙩𝙩 𝙂 (@loinmin) reported 25 minutes ago

  @XBOX @XBOXSUPPORT @UBISOFT FOR THE LOVE OF GOD FIX ASSASSIN'S CREED BROTHERHOOD XBOX360 BACKWARDS COMPATIBLE MODE, **** CRASHES FOR NO DAMN REASON AND ITS SO FKIN ANNOYING, IS THIS WHY ITS DELISTED FROM THE STORE, FOR **** SAKE, NEGLECT IT INSTEAD OF FIXING IT, EZIO EZIO EZIO

• 
  Ben Perkins (@BenPerkins01) reported 26 minutes ago

  @Ubisoft @Rainbow6Game I’m seeing blatant xim and strike packs on multiple teammates and enemies in every damn game I play on ranked. You will lose me and many others if you can’t fix this ****. It’s so much worse in emerald, diamond, champ.

• 
  TheDezembro (@TheDezembro) reported 27 minutes ago

  @Pirat_Nation He's right. Ubisoft is probably the biggest example of incompetence we have. It's gamedev gone wrong. It's important to note not all those 16k+ employees are at ONE studio, they have multiple making multiple games. But it is regardless insanely bloated and the biggest issue is despite them being multiple studios, they're all "LOCKED IN" to the big source at the center that I bet gives them next to no creative freedom. Just templates on top of templates to be used with out of touch ubiquitous ideas THEY want to make work for their purposes (built for monetization) but that gamers don't want to play. This is why the Expedition 33 guy had to leave. He was stuck in a sanitized, uniform, static and sterilized machine where "artistry" has died a long time ago.

• 
  Solaris (@KaliCobraBDR) reported 32 minutes ago

  @lmkifiwin Let Ubisoft crash and burn hard so we can have a chance at Rayman 4 when they get bought out

• 
  Martial [Masharu-Law] (@MasharuLaw) reported 37 minutes ago

  The problem with Resynced, aside Anne's breasts censorship, is that the modelisation is bad at certains angles/scenes when you pause the game. You never had this on the original, it was consistent through the whole game. This is concerning for developer's skill at Ubisoft.

• 
  Jordan 👾 (@TheJordashOwen) reported 38 minutes ago

  @CammyHoliday @Luminis_9 @intercelluar Yeah, I'm not mad at that to be fair as a premise. I don't respect modern day Ubisoft, but if you can give a faithful remaster to test the waters then I can back that. The Crash N.Sane trilogy resulted in Crash 4, surprisingly they haven't made a new Spyro, but there's hope.

• 
  Moo⁷ 🐝 IS SEEING BTS BARRICADE (@Yuiikoos) reported 39 minutes ago

  @BaysideBebop @WeskerMainDBD you just said its basically impossible and then never impossible lol. its 100% possible, its just unnecessary + they gotta fix 10,000 other things rn. tbh i think a replay in this game is a waste of time i just wanted to point out that ubisoft said they were never and did :p

• 
  emilio quezada (@kakashisharing) reported 40 minutes ago

  @TheDivisionGame You Ubisoft are the joke , you think the llayers Have year play the division are dumbs , now all effort for farming now dont any value , when you wanna fixed the game , look the pvp game, the lag switch have 3 o more year broken the game , the sane players, you are blind

• 
  michu 🍎 (@michu_68) reported 42 minutes ago

  @Vechs i have that stupid issue with frontiers of pandora and i ******* LOOOVE the world of avatar but i hate ubisoft so much it needs to be studied

• 
  Revenant (@RevenantRemnant) reported 44 minutes ago

  @DavidLo05086582 No it's not perfectly fine, it's a lazy cash grab modern audience remake and Ubisoft are desperate, and you people are blinded by nostalgia and shiny graphics to notice the issues. Reused assets from the ****** RPG ACs and censorship with Anne Bonny and female NPCs.

• 
  Michael Cloete (@MBCloete) reported 45 minutes ago

  @TheDivisionGame Something else will be broken now probably. Ubisoft can't fix a problem without there being an equal and opposite effect in the game somewhere, something else will go wrong it's inevitable. This is fact and proven over time with Ubisoft. May the odds be ever in your favour

• 
  shysno (@shysno23) reported 47 minutes ago

  @DanielVavra Did know you have problem with Ubisoft. What's the drama, say it.

• 
  Ibrahim Giftshop balaiz (@balaizjo) reported 52 minutes ago

  @Ubisoft I cant enter my game assassin creed valhala Network always error 0x20100300 Lusiannightwish

• 
  Chi (@ChiGodd) reported 56 minutes ago

  @RalphyyR6 @Rainbow6Game Why am I so angry? Why do you think so many people use a Xim / Cronus because THEIR FAVORITE CONTENT CREATORS/ STREAMERS USE THEM OR GIVE THEM PLATFORMS like Ubisoft with Skyte and Jynxzi with Ilovexim giving them a platform is THE GODDAMN PROBLEM THEN THEY WONT BAN THE MFS

• 
  EdenzAlttz (@EdenzAlttz) reported 56 minutes ago

  Easier said than done. Ubisoft used to push out multiple AAA titles all the time and still does. The majority of the plague is the gaming industry itself and how the landscaped shifted 2015-16 to and through covid too now we when through almost 11 years of live service trash

• 
  I'm yeen (@flameydergon) reported 56 minutes ago

  @lordvictor I would agree but this isn't a borderlands issue, this is a Ubisoft issue, no one forced them to make this remake closer to their "rebooted" games but them, and borderlands issues stem from enemy leveling matching your own to an eventually ridiculous degree

• 
  GhostsVector (@GhostsVector) reported 58 minutes ago

  @Ubisoft tell me why I got booted from a match couldn't reconnect and got an abandon sanction for something that not my fault fix your ******* game

• 
  Yorch Torch Games (@YorchTorchGames) reported 59 minutes ago

  @shutupqwan The problem is when layoffs hit studios. That’s when people realize there was never an 'L' to take in the first place when someone warned the game would flop. Remember Assassins Creed Shadows 3 million players... And the Elon/Grummz ratio? Only for Ubisoft to get decimated with layoffs and writedowns.

• 
  Noah Davis (@Noahcg3) reported 60 minutes ago

  Me personally, I don't like the idea of the branching paths. Not only does it cause problems like these, because Ubisoft is always going to have to cut corners, but also because it doesn't work with the established lore of the animus.

• 
  . (@1mfslw) reported 60 minutes ago

  @protectbabysif_ The community has been broken since around Odyssey but tbf Ubisoft should’ve seen it coming, splitting the franchise into an RPG era split the fanbase even more, now they’ve spent the last decade constantly trying to please both but are never able to