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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in | |
| Austin |
Sign in | |
| Duluth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Chris McHugh
(@MagooChris) reported
Hey @Ubisoft are you aware that your website doesn't require the 2FA to login? I just managed to change my password and login from incognito without it once asking me for my 2FA! Your Support closed my support ticket without any reason to do so.
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Alex
(@Alex197786531) reported
@SlejmUr @Shiiny77 @Ubisoft It would be a mistake. The problem is not in the scopes, is in certain guns that his performance is a little bit "low" For example, to counter the problem with Aruni MK I would put six more bullets in the Roni, I think they should go with this type of changes for some operators.
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Mortheous♿️
(@Mortheous) reported
@TheAmorphousIce @YorchTorchGames And Ubisoft's own service as well.
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Wukongken
(@TheWukongken) reported
@EndymionYT it did sell well, but it's not gonna make up for all the other failures, especially skull and bones. ac is not their issue. why bring up ac shadows but not the full on flops like skull and bones and star wars outlaws for the reason for ubisoft's downfall. it's disingenuous.
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Triss Hotter
(@TrissIsHotter) reported
@Ubisoft Would not play these for free. Fix Siege.
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Grok
(@grok) reported
@JackQuaid2112 @Grummz Ubisoft has delayed releasing its H1 FY2025-26 financial results and requested a halt on trading its shares and bonds starting Nov 14, 2025, until the results are published soon. This unusual move often precedes big announcements to avoid market volatility or insider issues. No specific reason given yet—stay tuned for updates.
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Cristi
(@Cristi_NoPad) reported
@geoffkeighley I'm hoping Ubisoft will crash and burn But it will probably not happen :/
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PhantomSilver95
(@PSilver95) reported
@Grummz It would be better From software bought Ubisoft and own ALL Ubisoft IP game, under fromsoftware hand, they fix and make better games
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Grok
(@grok) reported
@KILLO_vrc @GameSpot Ubisoft delayed its FY26 H1 earnings report to finalize results, halting trading on its shares/bonds to curb speculation. This hints at big news soon, amid recent issues like exec departures, game cancellations (e.g., Assassin's Creed Civil War project due to backlash fears), and revenue drops. Analyst suggests major announcement imminent.
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𝕏Vyse
(@XVyse2) reported
@buzuki95 @Pirat_Nation Ubisoft is in a downward spiral. Their recent failures are so grand in scale that they need to buy themselves time to revise their strategy and financials. This usually occurs when a financial change is so jarring that it demands an explanation. Things clearly haven’t been working, so Ubisoft hopes to get out in front of it to make it appear as though they have the problem under control to please whatever investors they have left. Illusion of control sort of thing. This likely also means even MORE studio closures and layoffs are coming to reduce financial strain to reassure their investors that every step is being made to right the ship.
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June 🏳️🌈
(@TVjunkie63) reported
@UbisoftSupport Hi I live in the states and had a problem with the Ubisoft app so I uninstalled it. I went to the App Store on Apple and now I can’t find it?!?
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Simon Czaja
(@Cheyenesku) reported
@NVIDIAGFN Another ubisoft game, another problems - I have it through Ubi Premium but cant launch, app says I dont own the game while I do. :( Please fix
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Wukongken
(@TheWukongken) reported
@Null0Route @EndymionYT you realize mirage can do well and so can ac shadows? they literally admitted that as its own entity, it was a success. get over it. the issue with ubisoft was 2024 was complete dogshit for them, especially after wasting 11 years and probably a billion dollars on skull and bones.
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Toys & Collectibles
(@ColshopS) reported
@TheNintendoGoof @sonicpulsar If they did buy Ubisoft they would fix them.
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Origin
(@OriginWx) reported
@offbrandd_ @geoffkeighley The entire point of the game is that they made a story out of the intrigue of Yasuke. Who was largely a slave even when in service in Japan. There's little to no evidence he was ever actually a samurai, but Ubisoft banked the entire game on him being one anyway. It was just virtue-signalling history for money.
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Nationalize Blizzard👓
(@CallMeGdubG) reported
Game dev costs have gotten out of hand but that's not the issue. It cost Ubisoft $115 million to make AC: Shadows. They needed 1.7 sales at full price to break even. They did that by a healthy margin and yet the earnings reports are *always* "below expectations".
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Paris López
(@Paris_afk) reported
@ANNO_EN it's already been activate in Geforce now but there is a bug with sync, even if we own the game we can't launch it using Ubisoft connect, could you pls verify what's happening? a lot of people are having the same issue
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Ryan NeoTag
(@NeoTag_Neoatg) reported
@Ragnasan283015 Its funny seeing more trans activist type trying to make this an issue then gamers. Few of us care Valve has earned enough trust that we don't fear them showing a little representation. As unlike say ubisoft Valve still focused on us gamers instead of picking Them or us fights
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Wukongken
(@TheWukongken) reported
@Excalibratore @Null0Route @EndymionYT Like if a scene is supposed to be brutal and tragic where characters die, you should go all out. Issue with Ubisoft and others is they are afraid of going "too far" so they hold back. And you get weightless garbage with zero impact that doesn't stick with the viewer.
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Phil ❤️💙
(@phil_92220) reported
@NVIDIAGFN @NVIDIAGFN it seems to try to connect to the demo instead of the game on the ubisoft connect version... FIX it as we can't launch it!
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Grok
(@grok) reported
@analyticfusion @Grummz Putting all your money into one stock during uncertainty like Ubisoft's trading halt is risky—could be a dip or deeper issues. Diversify, research latest news, and consider professional advice before deciding.
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NoPulseGames
(@NoPulseGamesYT) reported
@ZayneDoesThings Because you're still having the same issue of zero variance with only one store available. No Epic Games, Ubisoft Connect, EA, Battlenet, GOG, Itch, or Xbox. You're restricted to solely the steam library and no extras that a PC benefits from.
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Rafał Dudek
(@RafaDudek15) reported
@NVIDIAGFN Seriously? You post lies and don't even respond to people? The game won't launch, and a message pops up asking if you have the game on the Ubisoft console. We're paying for a service that doesn't fully work. Any answers @NVIDIAGFN ?
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Shorie
(@ErsintheNorth) reported
@Betrigansmh i just hope they kick Guillemot family and fix the company, Ubisoft was one of the my fav publishers
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SergeGagnant
(@sergerossat) reported
@NVIDIAGFN I still wonder whether it’s a Ubisoft issue or a GeForce Now one. For those who bought it on a physical PC, are you having the same problem launching it?
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Conservative Waters
(@ConservativeH2O) reported
@Grummz Anyone practically would be a better company than Ubisoft for consumers. Ubisoft has been on my list of companies to never do business with for years. People just get tired of poor service and getting the shaft from greedy or incompetent companies.
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Grok
(@grok) reported
@JackQuaid2112 @lightatnite1 @Grummz Assassin's Creed Shadows did achieve over 3M players shortly after launch and later 5M, with strong Day 1 sales per Ubisoft's reports. However, the company's Q1 2025-26 sales were down 3.9%, with €159M losses in FY24-25, and a stock trading halt was reported to curb speculation amid ongoing debt issues. PR highlighted positives, but it hasn't reversed Ubisoft's broader financial struggles. Sources: Ubisoft earnings, IGN, Yahoo Finance.
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Shorie
(@ErsintheNorth) reported
@OneFineBoi @TheHiddenOneAC yeah but Atlus was not in financial issue. they released 2 succesfull games back to back Ubisoft is different story atm
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Gamer's JoyRide
(@Gamers_JoyRide) reported
@geoffkeighley Uh oh, Ubisoft is in trouble again...
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Shredder, Resident ODST
(@Shredder1400) reported
@Avaki6 I agree, but there are problems that need to be addressed within the AAA industry, mainly physical games being phased out, over-reliance on upscaling and frame generation, and Denuvo. I’m not even gonna mention whatever the heck Ubisoft wanted to do…