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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 15% Online Play (15%)
  • 10% Glitches (10%)
  • 3% Matchmaking (3%)
  • 3% Game Crash (3%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Guénange Online Play 9 hours ago
Chennai Sign in 2 days ago
Craponne Matchmaking 3 days ago
Berlin Sign in 8 days ago
Brussels Glitches 14 days ago
Grenoble Online Play 14 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • freakycoleslaw
    $LUTBURG3R (@freakycoleslaw) reported

    @RioSakuya @_DanBoise_ @MichaelDoesLife It needed online connection and Ubisoft realized their mistake and made the Crew 2 so you could it had offline. Again, this will not affect any true offline story game. Having a disc version of The Crew wouldn’t have solved this issue.

  • vitality_ik
    vi­­­l­al­ik­.­­­­­e­­­th­ (@vitality_ik) reported

    @Ubisoft I CANT LOGIN TO UBISOFT CONNECT! HELP @Ubisoft

  • AlwaysWinning48
    AW48 (@AlwaysWinning48) reported

    @Rainbow6Game @Ubisoft are yall going to fix the horrendous FPS drop on the menu or changing appearances? What about the broken RP system? The images and slow shop tab? And all the blatant mnk titan and Cronus players ruining console? Fix these things and do your jobs

  • GetCheatz
    Mr. Margheritiiii (@GetCheatz) reported

    @TheDivisionGame I don't think I've ever encountered a more ****** and stupid customer service than Ubisoft 🖕

  • DavidLo05086582
    RoboticsDave (@DavidLo05086582) reported

    @Sora_1303 @jondelarroz Alexios. That one of the reasons people preferred kassandra. She was actually only supposed to be the main lead but Ubisoft thought people would have an issue with just her. This was way before they started pushing females in a lot of games

  • Yeti_Mc23
    Yeti_sa (@Yeti_Mc23) reported

    Thought id give ranked a try haven't played in a few days, first game is two wallers floor banging, i said with this new system that cheaters would be more visible since ranks are tougher to get and my points been proven @Rainbow6Game @Ubisoft please fix your game you losing it.

  • DoGputi
    RasKovitch (@DoGputi) reported

    @TheHiddenOneAC @xj0nathan dude its just skill issues , like i dont understand why everything it has to be ubisoft fault its getting boring

  • Phaet0nn
    Phaeton (@Phaet0nn) reported

    @Pirat_Nation Ubisoft thinking the story is the problem the game is not selling, is exactly why the game failed. They are that stupid.

  • minatorrtyui
    Betrayal (@minatorrtyui) reported

    @TheCrewGame Ubisoft, pls fix the game The new UI overhaul cause delay input in menu or racing gameplay

  • GetCheatz
    Mr. Margheritiiii (@GetCheatz) reported

    @TheDivisionGame I must admit that the level of customer service Ubisoft is worse than EA ...

  • The_KapitanDB
    xKapitanDB (@The_KapitanDB) reported

    @Dexerto If true, let @Ubisoft burn. **** the Black Flag remake, no matter how good it is or isn't. Don't buy anything of theirs to send a resounding message, even if you fix the quality, you still deserve failure for being absolute champions of anti consumerism.

  • BJW_Gaming
    🎮 Billy_J_Watson 🎮 (@BJW_Gaming) reported

    This will be especially tricky for disk games that ARE NOT tied to Online services like Epic or Ubisoft where the Service Clint knows you are on a disk.

  • survivor966
    Survivor (@survivor966) reported

    @assassinscreed Fix download speeds on ubisoft connect

  • ImJustaKazual
    JustaKazual (@ImJustaKazual) reported

    @_Aaronify Every time I try installing Ubisoft connect, it’ll let me log in but then it’s just a blank page. Is there any fix for this?

  • GendoWasRight
    Sydney Louw Butler (@GendoWasRight) reported

    One big thing that stops me from playing Blizzard, Ubisoft of Rockstart games on PC is that I HAVE TO LOG IN EVERY TIME! Steam, GoG, and EGS almost never require a login. Just that little bit of friction makes me play something else if I'm just looking for a quick session

  • SkiLedZGamES
    𝐾𝑒𝑚𝑎𝑡𝑠𝑢𝑡𝑠𝑢𝑗𝑖 𝑅𝑦𝑜𝑛𝑛𝑜𝑠𝑢𝑘𝑒🥢 (@SkiLedZGamES) reported

    @assassinscreed Ubisoft domain mode is unbalanced fix this, it's impossible to advance this mode. I'm level 80 in domain 5 recommended level 70, I have 10 level above and I can't do anything against the boss, take this trophy or nerf this mode most people won't be able to finish this 💀

  • Hyenu2
    Alex (@Hyenu2) reported

    @TheGodlyNoob According to Ubisoft they have a anti cheat and working to fix everything by year 30 season 4

  • MTopapo
    MarshTopapo | (@MTopapo) reported

    i hate @Ubisoft more. >played AC unity on steam >requires Ubisoft Launcher Log in >Logs in, need password change >changes password >Logs in, again, game launches >Another log in >Error Logging In

  • lgbtarefreaks
    Timmy Trooner (@lgbtarefreaks) reported

    @TheCrewGame as always with ubisoft it's players, not sales. Myriads of people try games with their ****** subscription service and never play them again after.

  • VenomFrMan
    VenomTheMan (@VenomFrMan) reported

    @NBDY2k I don't blame him, to be honest, and I hate Skyte. I've always disliked him, but Ubisoft genuinely does not care to do anything about the actual issues in Siege.

  • Kooks12onX
    Kooks12 🎮 (@Kooks12onX) reported

    @Pirat_Nation No amount of updates will fix this game Ubisoft. You can stop trying pulling off a Cyberpunk or No Man's Sky now. The game was DOA.

  • Bwizzle5150
    SolidWyte731 (@Bwizzle5150) reported

    @UrBoyTroy95 @XBOXGamePass Except the part where PLAYSTATION PLUS is completely GODDAMN TRASH!!!! Even Ubisoft sub service is better and that’s AWFUL

  • TheMaxiMatrix
    The **** Matrix (@TheMaxiMatrix) reported

    @xj0nathan Oh and also your talking a lot of **** when Ubisoft has a subscription service called Ubisoft+ which is part of a bundle known as PlayStation plus which is literally Sony version of gamepass

  • Jeremy89254601
    MidgetGoneWild1 (@Jeremy89254601) reported

    @Ubisoft is prioritizing PC over console for the next upcoming season when it comes to cheaters using recoil scripts, when console is a lot more affected by this issue; so why the hell do console players have to suffer another season with players using recoil scripts? 🙄

  • Spec_tre1
    Sergio 🇺🇸 🇲🇽 (@Spec_tre1) reported

    @8o_pt @TheDivMobile The game still has a few bugs and issues, pretty difficult to play when you can’t even use your Ubisoft Connect account to login lol.

  • Kenosiar
    Kenosiar (@Kenosiar) reported

    @polishedsteeltb @Dexerto Yeah, because Ubisoft and EA are small indie studios that will go bankrupt if they keep a games playable after shutting down their servers. In any case, if small indie studios cannot do that, then they should keep away from the live service model.

  • UULTIMAAA
    Ultima (@UULTIMAAA) reported

    @Rainbow6Game Some **** game you’ve had frame spikes on your game for the past 2 months fix it, your Ubisoft connect doesn’t ******* work properly, can’t even invite people to play with. Just get rid of the game as a whole and revamp everything. **** game, killed itself 6yrs ago with house rwk

  • Al_Kamil_Blog
    محمد مهدي (@Al_Kamil_Blog) reported

    @UbisoftSupport Hi , my ubisoft account is blocked due to repeated attempts to sign in, because i forget my password, trying what i remember, finally i change my password but the account is still blocked , i send a form in support page but after month of that is still blocked

  • SolarisFR
    Julie Lacroix 🇫🇷 (@SolarisFR) reported

    @RaMindof As I said, preservation is another topic. The only way to preserve a game is basically by pirating it in digital format. No bluray, no compact disk, no floppy, no cartridge would actually perserve a game. Physical will deteriorate. Old consoles will completely disappear. Rom + emulator. Then again it's up to devs themselves to decide. Like if I ever manage to finish my game, I can distribute it freely, or I can sell it through Steam, or EGS (lol), or PS Store, etc... These offer services I cannot provide by myself, and they have their own ToS. But there's no gun to my head mafia forcing me to put it up on a service that might pull the plug at any moment. And my view is even more pragmatic than that. You don't even want to have hardware. We're all scared of the what ifs, but you already have companies erasing their games and all that customers might have paid in them. That happens all the time, every day, in the mobile space, yet I hear absolutely no-one yelling about how these games cease to exist. Ubisoft deleted The Crew, and you might have a disk of the game with you, but it's now a completely useless waste of space. Got a copy of Concord? Bluray disk or any storage format whatever console may use isn't related to owning or preservation.

  • NotHaru47
    Haru47 ☭⃠ |🥀☠️ | ✂️💔| 🔩🧪|💉🍷新人ゲーム開発者 (@NotHaru47) reported

    Ubisoft be like "yeah we made a bunch of cool games using the Tom Clancy's license, let's not do that again and instead make live service slop"