Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/23/2026 03:40

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (21%)

    Online Play (21%)

  3. Game Crash (13%)

    Game Crash (13%)

  4. Glitches (11%)

    Glitches (11%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ItalyArese Sign in
United KingdomBirmingham Sign in
FranceSaint-Médard-en-Jalles Online Play
AustraliaPerth Online Play
UkraineUzyn Sign in
United StatesSan Antonio Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • MrConvolk Convolk (@MrConvolk) reported

    @UbisoftSupport There is no error on the web side, but on the client side there will be "A Ubisoft service is currently unavailable. Please try again later."🙃

  • never_rl Never (@never_rl) reported

    @UbisoftSupport How do I fix the "A Ubisoft service is currently unavailable. Please try again later." error?

  • TheGeeZus EMGG GeeZus 🔜 FA2022 (@TheGeeZus) reported

    @GOGcom Greetings good people. Probably I am part of the list but even after the updated I cannot sync PSN nor Ubisoft Connect. If this is a known issue and already addresses, my apologies.

  • Urishhh Shalvi (@Urishhh) reported

    @ooziieG @MrPope @RexenR6 He’s not working at ubisoft anymore you can see it on he’s profile

  • TarakaDark John Merle Holes (@TarakaDark) reported from Seattle, Washington

    @SheenHunter @GoogleStadia @amazongames According to this article, the Luna service is a good option right now for players who played Ubisoft+ games on Stadia because Ubisoft+ is porting over their game saves to Luna. Unfortunately, I can't play my Ubisoft Connect games that I own on Ubisoft+.

  • Skelebxne Got Crypto? ☿ (@Skelebxne) reported

    @UbisoftSupport Ubisoft connect not working on steamdeck or steam OS. I'm in the Midwest United States. How you gonna discount your games on steam for them not to even work.

  • MaverickPNW Maverick.PNW (@MaverickPNW) reported

    Anyone know why Ubi says “ Ubisoft service is current unavailable” I can’t go online 😭 help @k3nHD @xandefano

  • Khalifist ᚠᚨᚱᛒᚨᚢᛏᛁ 🎃👻💀 (@Khalifist) reported

    Yea that Activision Deal is going through. And when we're back here exactly one year from now when they try to buy EA Ubisoft or SEGA then y'all will act like you see the problem

  • anerkind Anerkind 🍺 (@anerkind) reported

    @Grummz i've used pre-paid for years because it was the same service and far cheaper. @Ubisoft blocks my numbers for this reason even though they won't admit it, so I'm unable to use that authentication protection with them. lose/lose

  • MrConvolk Convolk (@MrConvolk) reported

    @UbisoftSupport There is no error on the web side, but on the client side there will be "ubisoft service is currently unavailable, please try again later or switch to offline mode"

  • FuechseFox Fuechse (@FuechseFox) reported

    @Ubisoft @Rainbow6Game Fix your damned servers. When I try for 6 rounds to reconnect and try multiple internet sources and get banned along with losing almost twice the mmr I gain from winning, while my team won.

  • pokothespacedog Space Dog Industries (@pokothespacedog) reported

    @daisylion13 there's a note in today's patch notes regarding this. currently still under "high priority investigation" by @Ubisoft . basically they acknowledge it's an issue, but don't know why it's happening.

  • Roses_Sucks RØSES (@Roses_Sucks) reported

    @UbisoftSupport @UbisoftSupport I STILL can't login to Ubisoft Connect. I have been unable to for multiple days on end now since I installed the program to download a game. I'm from Canada and my Username is ImProvocative I tried to dm but haven't gotten a response.

  • WelshKris87 Kris Jones 💙 (@WelshKris87) reported

    @NomDGames @EmpathWriter Biggest problem with Gaming is aggressive monetization, look at something like Fifa to see how it exploits people. The biggest problem in the industry is the boys club mentality that leads to situations like Ubisoft and others that have come out over the past couple of years.

  • MateEgg7 MateEgg | God of Eggs (@MateEgg7) reported

    Overwatch 2 score is in 0/10 couldn't login yesterday and today a bug reset my account progress. This is worse than the average Ubisoft experience.

  • Dylan1898 Stironion (@Dylan1898) reported

    @UbisoftSupport So is Uplay down? Just bought a game and can't play it, says service is currently unavailable and I've already done all the troubleshooting suggested on your website.

  • ranger_houston Ranger Houston (@ranger_houston) reported

    @tostspender @CDPROJEKTRED So y’all gonna pull a Cyberpunk and release Orion in a bugged out mess, only to then fix it 3 years later right before announcing your sequel? y’all turning into @Ubisoft

  • efoljcole Ethan Cole (@efoljcole) reported

    @xMBGx @Ubisoft need to fix assassins creed syndicate on ps5

  • Rath24351 Rath2435 (@Rath24351) reported

    @UbisoftSupport I still cant login into my uplay account and it's been 2 days like wtf

  • Falpaca9 Fabián P. de Pepino (@Falpaca9) reported

    @UbisoftSupport Hello, was just trying to sign-in and is failing with nessage, ubisoft service unavailable at the moment, from the service installed from Microsoft store, but was able to login in the web browser, from Colombia

  • AceMiles719 Ace Miles (@AceMiles719) reported

    Ubisoft Quebec make not the same mistake with AC Project Red. If you do this and gonna fail again no one will gonna buy your AC game is shame bc I like AC with RPG Element's and I don't have any problem with that but one thing what I really

  • MrConvolk Convolk (@MrConvolk) reported

    @UbisoftSupport There is no error on the web side, but on the client side there will be "ubisoft service is currently unavailable, please try again later or switch to offline mode"🙃

  • AceMiles719 Ace Miles (@AceMiles719) reported

    4/5 I know for my self that I don't want to complain about but the feedback need to be accept bc is shame if another RPG AC Game would be fail the same Problem had AC Valhalla aswell so I hope Ubisoft learn about their mistakes and for the future

  • OnlyForBetting Aaron Bluck (@OnlyForBetting) reported

    @Ubisoft @UbisoftSupport please fix your game. You released an update today fixing the crashes but are still choosing to ignore the fact that your game is causing PS5s to turn off after a game. Surely this should of been a main priority considering doing this can damage a system

  • Modders727 Modders (@Modders727) reported

    @UbisoftSupport I have done all that. I cannot log into Ubisoft connect. I have re downloaded the app on my OC but it just says “A Ubisoft service is unavailable please try again later”. But I can log into Ubisoft connect through the website. I don’t understand.

  • Modders727 Modders (@Modders727) reported

    @UbisoftSupport hi I was just wondering if Ubisoft connect is down for Rainbow 6 siege in US east on PC? Having issues searching and staying in lobbies. Everything is updated.

  • SandyMyCheeks1 SpookyMyCheeks 👻 (@SandyMyCheeks1) reported

    @UbisoftSupport "A Ubisoft service is currently unavailable. Please try again later." That's all I got. No error code. Just that prompt.

  • Skelebxne Got Crypto? ☿ (@Skelebxne) reported

    @UbisoftSupport Ubisoft connect not working on steamdeck or steam OS. How you gonna discount your games on steam for them not even work.

  • RyRythe1st Riley (@RyRythe1st) reported

    Anyone know about uplay login not working or a fix for it? Have a game in 15 mins 🙃

  • JimmyLemke Jimmy Lemke (@JimmyLemke) reported

    @UbisoftSupport "A Ubisoft service is currently unavailable. Please try again later." I just wanna install Valhalla and play it bro.