Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (63%)
• Online Play (18%)
• Glitches (8%)
• Game Crash (8%)
• Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Oelde	Sign in	2 days ago
Buxton	Game Crash	4 days ago
New Delhi	Sign in	5 days ago
Sydney	Sign in	5 days ago
Delhi	Matchmaking	6 days ago
Mittweida	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mimitchi (@Rajirugi) reported 3 minutes ago

  haven't played a single Ubisoft open-world game in 12 years (last one was Liberation after Black Flag), but I'm confident that very little has changed in that time, which is such a shame! You might be puzzled at my sadness but Ubisoft used to lead stealth games, not lag behind.

• 
  bruhlord (@deuse76) reported 5 minutes ago

  @Nezzzooo This game when it came out - was a buggy mess - infamous Ubisoft graphical downgrades - 0 personality protagonist - broken online mechanics - overhyped to oblivion - extremely bad narrative and lackluster 0 tension finale There's a reason this game isn talked about these days.

• 
  F (@Fraud426) reported 10 minutes ago

  @Rainbow6Game PLEASE FIX RAINBOW SIX SIEGE SERVERS AND ASK YOUR SIEGE TEAM TO GET IN CONTACT WITH PLAYERS REPORTING IN UBISOFT DISCORD SERVER. YOUR TEAM IS JUST NOT FIXING THE UAE NORTH SERVERS AND IT HAS BEEN OVER A MONTH NOW

• 
  Thomas Sonnenberg (@thomasony1912) reported 10 minutes ago

  @UbisoftSupport Hi, recently I've tryied to login on my ubisoft connect to play Rainbow six, but my account had been suspended, the messege said that i should try again later or change my password, so i changed my password and tryied again, on the app and on the site.

• 
  Stephen Fitch (@Silentblade23) reported 11 minutes ago

  @LightOfEtro @IYDKMIGTHTKY86 @JezCorden There are places out there where you can still get ultimate for 20 a month. Ubisoft+ never got added. It was Ubisoft classics that got added. It's a subscription service, they raise the rates to see what the maximum is. Why do you think rates keep going up on other services?

• 
  Ramon Powell (@crnbread) reported 11 minutes ago

  @TheDivisionGame Kindly be advised me and some fellow agents, are unable to sign into our Ubisoft accounts.. I have created almost 6 tickets with support, issue unresolved. It started on Monday, still occurring now.

• 
  † Blite Graystorm † (@BliteGraystorm) reported 11 minutes ago

  @TheCrewGame Hey @Ubisoft I keep getting disconnected from the server when playing some events in custom mode for CupCar/Nascar category. Error is: MISHAP_OUT-OF-GAS_1. Already rebooted both the game, the PS5 and wifi connection but nothing works, is it a bug in the database?

• 
  This one dude (@treeglade) reported 12 minutes ago

  @Mr_Bonnie_alt @RaymanGame Yeah, I know. If Ubisoft wanted they could 100% sort the licensing issues out.

• 
  Cody (@Coadylicious_) reported 17 minutes ago

  @AnchormanV2 Take out call of duty, fortnite crew, ubisoft classics and cloud and drop it to 20-22$. You cant gut the service to much without it losing its appeal.

• 
  Nick (@Nickachu_Knight) reported 17 minutes ago

  @Wario64 Just move day one Xbox Studio games to both premium and Ultimate. Problem solved. The extra 9.99 is of you want Ubisoft + EA + Fortnite.

• 
  Roli (@GamingNaRoli) reported 18 minutes ago

  @UbisoftSupport It's really frustrating guys, I have multiple Ubisoft games on my handhelds, everytime I'm asked to login and my account is suspended. I am not able to play anything Ubisoft anymore. This is not helpful.

• 
  cat (@catsaysnonsense) reported 19 minutes ago

  @Pirat_Nation Steam has a workshop, community hub, personalized profiles, incredibly great support, a generous refund policy, and is overall stable in terms of being bug/lag-free. Battlenet/Origin/Uplay/EGS are just launchers, nothing more and aren't user-focused,but "how to sell more"-focused

• 
  Chris (@Chris_Somewhere) reported 21 minutes ago

  @AI_EmeraldApple The ugly female was only part of the problem. The game itself was poorly maded. There were bugs, poor level design, poor story writing, and the gameplay itself is not very good. Ubisoft has lost its way. Star Wars Outlaws never should have shipped in the state that it did.

• 
  M88 🎮📸 (@M88Gaming) reported 23 minutes ago

  @GamerGrl73 I hope Ubisoft Connect too. I can't pass through the login screen.

• 
  dadddydark (@dadddydark1) reported 25 minutes ago

  @UbisoftSupport I am having an issue where I cannot open the ubisoft connect menu in Siege. (See provided video) I am playing on pc and I've tried verifying the game files, reinstalling, and clearing the cache in the ubisoft launcher. Can I please get some help fixing this?

• 
  him (@RaederPletcher) reported 32 minutes ago

  @Rainbow6Game can this stupid organization please fix desync, i’m tired of dying because of desync and ur ****** *** servers. bum *** organization dog **** game ubisoft try not to make a **** game past 2013 challenge

• 
  Jose (@JoseMP2101) reported 32 minutes ago

  @giancar73012035 I always come back to hyperscape from Ubisoft as an example, or even the finals. Both extremely unique games with a high skill curve, casuals don’t play them. It sucks but a company like Sony investing in a live service game needs casuals

• 
  Tom (@HereComesTheKop) reported 33 minutes ago

  @KSKaleido @KJP_Plays @CohhCarnage One day I'll get around to playing it. I've had no issue with Ubisoft in the last 15 years.

• 
  Rowan Kyle (@KyleRowan11331) reported 37 minutes ago

  @nerdx_inked @hard8_times Yeah. I coded this Windows and its updates that cause a crash. I created these launchers like RGL and Ubisoft Connect that logout all the time over and over again. I coded EA app that works like **** while launching Battlefield 6 from Steam and cannot even update properly

• 
  jakub piti (@kuba_oof) reported 37 minutes ago

  @J7ck_R6 @yungplxgue nope, its just ubisoft being dogshit - have the same issue, did a clean install, tried driver tricks, i got a 50% improvement so now im around ~300, but I cant get to same numbers I had before the snake update (600+), which completely destroyed my perf

• 
  🖤West Indian Papi 😈 (@JasonBLH) reported 38 minutes ago

  @NikTek For that year this was amazing… my problem Ubisoft has not tried since to make anything as amazing and memorable as black flag, they stopped caring for other projects, teams, their audience… this company is showing up new games and canceling them before they even start on them.

• 
  RGB (@RGamerB_) reported 38 minutes ago

  @NintyPrime Shadows does nothing extra or special (besides RT on PS5/XSX) vs Origins, Odyssey and Valhalla on PS4/Xbox One - all 3 were released on PS4 years before Switch 2 existed, and they hold up to what Shadows looks like on Switch 2, insanely well I might add. Ubisoft funds problem.

• 
  Skullking266 (@ZachCanis) reported 46 minutes ago

  @SpIinterCaI They are completely different examples And Ubisoft has games that are the same but some are indeed different Your problem is you are speaking too generic across too many games that your statement has no meaning Unfollowed

• 
  Carmen Luv (@carcarissohot) reported 47 minutes ago

  UBISOFT PLEASE FIX IT! EVEN IF ITS THE LAST DF UPDATE

• 
  azarvs (@azarvs01) reported 47 minutes ago

  @UbisoftSupport 2/6: The issue started after buying the "Battle for Brooklyn" DLC on Steam. Suddenly the game wouldn't launch anymore, it kept asking me to re-link my Steam account to Ubisoft. The base game worked fine for years before this.

• 
  NatJR (@NatJR85037) reported 49 minutes ago

  @ToduBaliBen @TheHiddenOneAC I couldn't give a **** how it was financed in the same way I don't give a **** that Ubisoft now has middle eastern money attached and the problems that poses. Stop with the fake outrage.

• 
  Miyeontastic (@KotoneJiyeon) reported 51 minutes ago

  @SynthPotato it was a buggy fuckfest on day 1, only after a week of patches it became a decent game I thought gamers hated the whole "fix the game post-launch" philosophy from ubisoft and other studios but suddenly we don't care when it's something to fit our agenda

• 
  Laurent Maraigne (@LMaraigne) reported 53 minutes ago

  @MarioRGez_ @ilyamirox It's not a Linux problem. If Ubisoft doesn't make games for Linux, it's not because Linux is not capable of running games, it's because the mainstream OSes are more interesting from a business standpoint. It has nothing to do with the technical characteristics of Linux.

• 
  Sassá (@jotavesarm) reported 57 minutes ago

  @JezCorden It makes no sense to take away benefits. That's a clear rule of the business world; you shouldn't worsen your service, but rather create something more accessible. Want to resurrect GP? Create a tier with Xbox Day One games and remove Ubisoft+, EA Play, Fort Crew and Cloud.

• 
  Space Wizard HD (@SpaceWizardHD) reported 58 minutes ago

  @PotatoePet @RealMarcFoxx Plenty of people are playing the same build and not having your problems. Spend less time making video montages of your failed climbs and more time actually learning the timing instead of demanding the game hold your hand like Ubisoft does.