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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 16% Online Play (16%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Soacha Sign in 5 hours ago
Nice Sign in 19 hours ago
Brasília Sign in 1 day ago
Fort Plain Online Play 3 days ago
Greater Noida Game Crash 5 days ago
Chaingy Glitches 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristianByerl4
    death addict 🔞 || commissions open || (@ChristianByerl4) reported

    @bTrudeau_ It’s actually on Ubisoft. Did the original concept directors think we weren’t about to Nickpick every frame. Pixle, fiber and leaf. If it’s not perfect then no go. Cause the original one was flawless. There was never an issue even with controls in the good ones

  • Just1ceOK
    Just1ce (@Just1ceOK) reported

    @UbisoftSupport I also can’t create a support ticket because it requires me to log into my account, and I’m unable to do that. On the Ubisoft website accessed via Steam, it asks for an authentication code, and when I enter it, I get an error.

  • elmasheavier89
    Elmasheavier89 (@elmasheavier89) reported

    @The_x_Truth @ForeverPhysical @Ubisoft It’s not about having internet or not. What makes you think that any corporation can “sell” you a product and demand a third party service to make that product function, ah ??? Having internet service is not free, you know that ???

  • Rooster832
    Rooster83 (@Rooster832) reported

    @Meio_Szetszuna Steam checks ownership before launching (unless offline mode is enabled). Which is what I use in my laptop and have no issues with DRM. I've even played Ubisoft games offline with no issue with Steam in offline mode.

  • RonkainenJ91864
    J.A.T. Ronkainen (@RonkainenJ91864) reported

    @UbisoftSupport hey i have been trying to change my email to my ubisoft account but the problem is i dont have access to the email anymore thats on my ubisoft account

  • TribaaLChief
    Xilence (@TribaaLChief) reported

    @imbratorX AC 3 is still decent I hope it's AC 1 and then AC 2 in that order.. Ubisoft has infinite money making glitch if they just remake old AC games and they're going in the right direction it seems

  • NateOrb
    Nathan (@NateOrb) reported

    this gotta be libel lmao the problem is literally just uplay and ubisofts dogshit update systems game side

  • sarcastic_gujju
    Renish Siyodia (@sarcastic_gujju) reported

    Day 2 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

  • Little_Swaaak
    Little_Swaaak (@Little_Swaaak) reported

    @Ubisoft. The animation blending for combat, parkour, stealth assassinations, everything look terrible in the trailer for ACBFR. They all teleport the player, and make you lose all momentum. Even something as simple as the hay bale jumps are atrocious. PLEASE FIX

  • Visuljkoo
    Visuljko (@Visuljkoo) reported

    @advent_agent It's a problem because ER has like 50 unique bosses and then stretches that to 165. And the reason for that is cause Fromsoft needed to do so to fill out the map Which is yet another problem that stems from the map size of the game. Ubisoft design

  • hnreya
    hnreya (@hnreya) reported

    @cormecou @Neo_Berserker @Midvsmi it's because they don't fix the issues new hardware brings, they can't even bother changing ac1 to route the ips to the new ubisoft ones so the game doesn't stutter and freeze trying to reach servers that doesn't exist anymore.

  • HermanKrue10077
    Herman G. Krueger (@HermanKrue10077) reported

    @UbisoftSupport @Steam Bro, is this a late April fool? You have perhaps one of the shittiest launchers ever made in pc history. Every ******* time I open Uplay I have to resyinc some **** or login again. Just do yourself a favour, close that Cloaca Maxima and bring your games on Steam already.

  • BH5061901491084
    Hillary Clinton’s **** Cheese (@BH5061901491084) reported

    @Grxit What is this glizzy gliding *** ****? Jesus Christ, can they just need to fix the anti cheat, add some night vision maps and let us **** talk with out getting banned. **** you Ubisoft you French *******.

  • gaisericss
    Lone (@gaisericss) reported

    @SUPERBLOWFLY So you got me curious and I decided to download AC2 and brotherhood on my steam deck and they both worked fine after I logged into the Ubisoft stuff. What issue are you having?

  • thealphaknown
    [REDACTED] SHD agent (@thealphaknown) reported

    @allrounder249 @Ryangofett_2490 @DomTheBomb Ubisoft can be a lot of things, but environment design in their game have never been the problem in their games, and his post is only discussing that. So i see no problem with his point.

  • BohemianErestra
    Yenovéfa (@BohemianErestra) reported

    @Yuzuriha887 @RinoTheBouncer Nah, AC Shadows is Ubisoft's final form Of "large open world RPG, player time-waste simulator /w in-game purchases". It's a slog-fest by design & represents everything wrong /w Ubisoft games & deserves all the hate it got, even if you ignore all the controversies & other issues.

  • SigmaTheFox
    Sigma The Fox (@SigmaTheFox) reported

    @UbisoftSupport @Steam clearing steam's download cache does not fix "games not starting" issues at all, ubisoft. it only deletes what is currently being downloaded... Why would a game that relies on your useless launcher not start because of a download happening on steam, when it's ready to play?

  • Fredinator85
    Fredinator (@Fredinator85) reported

    @UbisoftSupport @Steam This is bullshit and you know it. It is your broken launcher failing. Get rid of uplay. Nobody uses it anyway unless they are forced to

  • pointlighter
    Pointlighter (@pointlighter) reported

    @ExoSmack @glorpinity It had lukewarm reviews (always online with no SP just 2 years after SimCity + tech issues + difficulty) and didnt sell well (uPlay + $60 price tag)

  • BroccuChan64
    B r o c c u u u u u u u u ~ (BLM) (@BroccuChan64) reported

    @LightOfEtro @ForeverPhysical @Ubisoft You part of the problem

  • N0Sign0fSanity
    Johnny (@N0Sign0fSanity) reported

    @RinoTheBouncer We are fighting with swords but they cannot dismember? FIX THIS, @Ubisoft @thatjustinng! The game is already rated M!

  • RockyWhu
    RJTHEGAME (@RockyWhu) reported

    I really do hate this Ubisoft app at times, it's up there with one of the worst for sure! Steam you rarely have issues like this

  • TheRealDarkSole
    PoLy. (@TheRealDarkSole) reported

    @UbisoftSupport @Steam This is a problem Ubisoft created. Not Steams fault.

  • Nuave7
    nuave (@Nuave7) reported

    Ubisoft **** talking Steam is so funny. Because this isn't a common problem with Steam games AT ALL. It's only a problem with Ubisoft games because they force their own 3rd Party Launcher that fails to launch half the time.

  • geis_shane
    Shane (@geis_shane) reported

    @Senninsage @NerdPropellant Bro you don’t find it insane that PS makes the same amount as money as Xbox in content and services WITHOUT putting day 1 games in the service WITHOUT paying 1B for 3rd party deals…WITHOUT giving up lost sales…WITHOUT EA Play Ubisoft Epic deals…WITHOUT giving away cloud

  • thetyl0413
    ty (@thetyl0413) reported

    @UbisoftSupport @Steam 11 times out of 10 the problem is with Uplay tho

  • sarcastic_gujju
    Renish Siyodia (@sarcastic_gujju) reported

    Day 1 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

  • TheLunarTears
    Vince (@TheLunarTears) reported

    I'll give Assassin Creed Mirage a chance *ubisoft cloud save error and pop ups like a touchscreen menu in McDonald's* Yep that's an uninstall...stubbs the zombie it is then

  • AMMAR1137205
    ammar (@AMMAR1137205) reported

    @UbisoftSupport @Steam Rainbow Six Siege is asking for an activation code even though it's free-to-play. The game shows as owned on both Steam and Ubisoft Connect. Steam ID: 76561199701512544. This is a license sync issue on your end, please escalate to your technical team

  • LedgardMatthew
    Typical on Pc (@LedgardMatthew) reported

    @Ubisoft fix your ******* game im so ******* sick of olaying house in 1v1 its the worst ******* reworked map of all time