Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (69%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Sign in	9 hours ago
Brussels	Glitches	7 days ago
Grenoble	Online Play	7 days ago
Orléans	Online Play	10 days ago
Orléans	Sign in	10 days ago
Chatham	Sign in	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pipesandstrings (@pipesandstrings) reported 2 minutes ago

  @SOCOMandChill @UbisoftSupport @Ubisoft Yeah I'm 3 tickets deep with them and no further forward in recovery of my account absolutely useless service for me personally 😭.

• 
  ØØøØØ (@wyaendless) reported 3 minutes ago

  @Joshinken1 @Dexerto Where was this energy when you were accepting the terms of service? You are demanding that Ubisoft be held accountable for a bad TOS, but you get out of jail for free for accepting said TOS? Okay.

• 
  Jakub (@vthj_) reported 9 minutes ago

  ubisoft fix your ******* game please, 100fps is unplayable

• 
  Bengho (@Bengho_) reported 10 minutes ago

  UBISOFT FOR THE LOVE OF EVERYTHING PLEASE FIX THE IN GAME CHAT, I WANT TO TALK TO MY TEEEEEEEAM

• 
  LegacyEleven (@LegacyEleven) reported 11 minutes ago

  One problem I have with Assassin's Creed Valhalla is that although I find the time period interesting and what the team over at Ubisoft created visually beautiful... The environment is just not interesting and falls flat to its previous environments of Ancient Egypt and Greece.

• 
  The Rascals Lounge Podcast (@RascalsLounge) reported 17 minutes ago

  @R6esports @R6esports @Ubisoft Please fix Unranked. It's so unbalanced that it's becoming unbearable to play. Mixing Copper and Bronze players with Plats, Diamonds, and Champs doesn't make Unranked fun. No map bans either? what are you guys thinking? Just make Unranked the same as Ranked, but without the rank gains or losses. Simple.

• 
  keworrk (@keworrk) reported 18 minutes ago

  @JariSpectre That's true, the game had a huge potential but people didn't wanted to give XDefiant the time he needed to fix everything and ubisoft choosed to give up without really trying like always. I just wish we could do something to revive XDefiant, the game deserve better.

• 
  BoomerBuilds (@BoomerBuilding) reported 21 minutes ago

  @plainoldcj @SebAaltonen Good to know that even professionals run into this problem. It’s sad, because I got the base concept working pretty quickly with the Ubisoft LAFAN1 set, but finding a large enough animation set that is usable commercially seems almost impossible. Maybe a group of indie developers could work together on something.

• 
  𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported 23 minutes ago

  @t1nyb0dy @Dexerto This in particular was in response to Ubisoft killing off a particular bit of legislation behind the scenes with a bribe. But I mean there's major problems going on over there in relation to anti-migrant responses to the murder in northern Ireland.

• 
  Julie Lacroix 🇫🇷 (@SolarisFR) reported 25 minutes ago

  @Crater_Bob @nichegamer Infinity Ward died the OGs founders got thrown out. They made Titanfall afterwards. Then really... I'm going to say something really hardcore... But Ubisoft games aren't bad games. The issue with Ubisoft is their creative and artistic vision. It's at best boring, at worst full woke. And they keep making less good versions of their own IPs... Like The Crew was goated, The Crew 2 was a downgrade, and The Crew Motorsport is yet another downgrade. Is it a bad game though? Not really. But the fun island party theme and ugly *** characters are what's killing it. Skull & Bones is a good game, again killed by the ugly *** characters, small map, and boring AF art direction. I myself love Ghost Recon Breakpoint, it fills that Arcade-y stealth massive open world sandbox spot, looks great, runs exceptionally well, killed by ugly *** characters and boring direction. Prince of Persia the Lost Crown is really really good. Killed by putting a modern day afroamerican as MC. but the game itself? I have no complaints besides a bugged sidequest. But you've got games like DOOM, The Talos Principle 2, Forza Horizon, Planet Coaster, Outer Wilds, E33, Satisfactory, and so on. All the best games in each categories, and most of those pushing the medium further aren't ****.

• 
  Auri Sariel (@AuriSariel) reported 26 minutes ago

  @Pirat_Nation the ending was never the main problem, ubisoft is so detached from reality.

• 
  Kooks12 🎮 (@Kooks12onX) reported 26 minutes ago

  @Pirat_Nation No amount of updates will fix this game Ubisoft. You can stop trying pulling off a Cyberpunk or No Man's Sky now. The game was DOA.

• 
  Hank Scorpio (@Eldowzo1) reported 28 minutes ago

  @Glennithin @RenownedZ3r0 A problem in what regard? And do you believe the same of say and EA play or an Ubisoft + subscription?

• 
  Sebastian Aaltonen (@SebAaltonen) reported 30 minutes ago

  @HJZ_artemi This is definitely a real problem. Game project budgets have exploded lately. When I was working at Ubisoft 10-20 years ago, every project was 2x more expensive than the previous. One failed project can bankrupt a smaller studio nowadays. There's definitely budget considerations and often budget wins the argument. We are all forced to adapt new more efficient methods, some of them AI based to keep up with the growing demand of visual fidelity and bigger and bigger world sizes. Using AI to do less important / repetitive work is one way of reducing costs.

• 
  keworrk (@keworrk) reported 31 minutes ago

  @episkbo @RinoTheBouncer The game was out for just couple months, it was supposed to be a game for the long run so ofc it needed some fix to make it really good but ubisoft didn't gave the little team behind the game what they needed. If the game was still there it would have been something big for sure

• 
  Shadow7Angel (@UEGShadowAngel) reported 32 minutes ago

  @Sakerift @vuullets I mean it’s all a management issue. Bungie at their peak had 1,600 people and the only thing they could showcase is one game lol. Ubisoft runs over a dozen different things, BioWare at one point ran different things, activision runs multiple things, etc etc

• 
  Snakegil (@GilSnake) reported 33 minutes ago

  @TheDivisionGame @UbisoftSupport @UbisoftFR WTF are you doing guys ??? The game is not playable at all. Delta 03 kick us from your **** servers every 5mn. Kick everyone in team at the same time and losing progress and tokens in escalation. WHAAT ARE YOU ******* DOING ? FIX THAT BROS >___<

• 
  sam | 🇳🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sammakesbangers) reported 34 minutes ago

  ubisoft servers r #clapped i need to see them fix the servers immediately and ban dokkaebi forever

• 
  Angel With The Scabbed Wings (@TaigasRevenge) reported 35 minutes ago

  @Overstreet_04 @YackThaJawn @Poxonlox Somebody from the inside was selling the siege code to cheaters to be one step ahead of the anti cheat so they were slowly cleaning house not sure if they ever found the true culprit, Also customer service level members in the ubisoft departments were caught selling and stealing

• 
  Wandering (@Defl8ted) reported 35 minutes ago

  Dear @Ubisoft @TheDivisionGame FIX YOUR MF GAME All week since the update we've been getting booted offline with delta 3/5 codes, the damn missions freeze and we gotta restart them How is this game 8 years old and yiu still have these garbage bugs? Get your **** together man

• 
  pedreiva ⚰️ (@pedreiva) reported 35 minutes ago

  @DineroPrimero @JamieMoranUK @MrboomstickXL Because the studios shut down by XBOX were closed after releasing successful projects. Embracer was due to a deal that broke through. Most of PlayStation's closed companies only did remasters or failed live service games. Ubisoft... I dunno.

• 
  RasKovitch (@DoGputi) reported 38 minutes ago

  @TheHiddenOneAC @xj0nathan dude its just skill issues , like i dont understand why everything it has to be ubisoft fault its getting boring

• 
  *Insert interesting name here* (@clarkspo) reported 39 minutes ago

  @_SlimeDave not really, both have benefits, consoles dont have multiple launchers (looking at you EA & Ubisoft), they have no anti-cheat malware & no DRM preventing launch, everything works out the box (9.99/10 times), and best of all no windows updates or driver issues (no windows period)

• 
  Yun/o (@Wjndyy) reported 44 minutes ago

  Ubisoft Email Swap Service! This lets you bypass the usual ubisoft email change time. This will take short depending on Ubisoft response time and actions. What is needed: - Ubisoft username - Email (You must have email access) - New email address you want to use Price varies between 10-15€.

• 
  🇹🇹 Geezaws🗽 (@Geezaws2) reported 48 minutes ago

  and what a shock, the company that didn’t over extend, didn’t push into live services, didn’t adopt a “streaming” model, and didn’t do whatever Ubisoft has been doing for over a decade, hasn’t had to deal with a single one of these issues outside of increased hardware costs.

• 
  MakattackTDFAM (@TDFAMwithMak) reported 50 minutes ago

  @Grummz There is an easy fix, don't buy anything live service, and never buy anything Ubisoft puts out.

• 
  LiQuiiDICE (@MrJHTheron) reported 53 minutes ago

  @Ubisoft @Rainbow6Game what is this matchmaking??? Im getting champs on my team who go negative every single game? Im cooked for this season for someone who either duo qeues or solo, fix the matchmaking or at least ban the cheaters on South African servers

• 
  A Good Shepherd (@AgentSIMMONS_AL) reported 56 minutes ago

  @Npweezy215 @oliver_drk Ubisoft Plus was on the service before they hiked the price. I think most gamers paying for GAME Pass would prefer having Call of Duty over a trial for sports.

• 
  Ultima (@UULTIMAAA) reported 57 minutes ago

  @Rainbow6Game Some **** game you’ve had frame spikes on your game for the past 2 months fix it, your Ubisoft connect doesn’t ******* work properly, can’t even invite people to play with. Just get rid of the game as a whole and revamp everything. **** game, killed itself 6yrs ago with house rwk

• 
  Walkabo (@soaplexi) reported 59 minutes ago

  is this tweet funded by ubisoft and live service investors