Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (69%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Brussels	Glitches	5 days ago
Grenoble	Online Play	5 days ago
Orléans	Online Play	9 days ago
Orléans	Sign in	9 days ago
Chatham	Sign in	10 days ago
Paris	Matchmaking	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tru (@mscgtru) reported 10 seconds ago

  @btecss @SkyteOnTwitch With proper implementation spoofing won’t fix the cheaters issue, I highly doubt Ubisoft would properly implement HWID and TPM bans though.

• 
  James Headnail (@Zerocross013XV) reported 4 minutes ago

  @TonyMichaelX No wonder. Change your idols. Meanwhile Ubisoft fix the rain.

• 
  pipesandstrings (@pipesandstrings) reported 8 minutes ago

  @SOCOMandChill @UbisoftSupport @Ubisoft Yeah I'm 3 tickets deep with them and no further forward in recovery of my account absolutely useless service for me personally 😭.

• 
  low 🇭🇺 ⬛️⬜️🏳️‍🌈- watched TADC finale (@lowlifewastaken) reported 8 minutes ago

  r6 aim bugged, cursor showed, needed to restart since r6 crashes when I open it while I have OBS open, I had to wait for it to launch again without OBS all this time, I'm in a ranked match these are issues that have been there for multiple seasons, thank you @Ubisoft

• 
  minwatermax (@minwatermax) reported 9 minutes ago

  @AT_Apyr @JSWOLFIE @joexfps I play Deadlock, Marvel Rivals, Hell Let Loose, ARMA all the time on Linux so I have zero problem with Anticheat. The problem is when EA or Ubisoft make a competitive shooter, but I personally don't care about them nor have many friends who are into shooters who'd bug me.

• 
  Angel With The Scabbed Wings (@TaigasRevenge) reported 9 minutes ago

  @Overstreet_04 @YackThaJawn @Poxonlox Somebody from the inside was selling the siege code to cheaters to be one step ahead of the anti cheat so they were slowly cleaning house not sure if they ever found the true culprit, Also customer service level members in the ubisoft departments were caught selling and stealing

• 
  Jeb Williams (@JebWilliams) reported 13 minutes ago

  @DualAcies @MichaelDoesLife Watch dogs 1 was a solid game. The only real issue is the false promises Ubisoft made for graphics. But as a product, it’s pretty fun

• 
  RuoLing_ 🌠 (@RuoLing_) reported 17 minutes ago

  APL/CNL is lagging far behind other regions, and now we’re seeing this kind of unethical and unacceptable behavior. Once again, I hope Ubisoft/BLAST will introduce rules to penalize scrim leaks.

• 
  Rawa (@rawafps) reported 18 minutes ago

  @PandaFu17 I spoke out and they got me panda literally no ubisoft service work on my pc

• 
  Bengho (@Bengho_) reported 18 minutes ago

  UBISOFT FOR THE LOVE OF EVERYTHING PLEASE FIX THE IN GAME CHAT, I WANT TO TALK TO MY TEEEEEEEAM

• 
  Wrinklynewt (👤$8) (@Wrinklynewt) reported 20 minutes ago

  @StelliferaCnida The issue is they could be from dozens of series, they look no different than something ubisoft or disney would cook up. Miis are established and iconic (And from what I played of Sports 1 on switch, the Sportsmates were NOT personable, hardly any customization)

• 
  Just Harry (@hahayeahmate) reported 27 minutes ago

  Ranked 3.0 matchmaking is genuinely awful. It should not be the case you have 1 decent win and then the next 3 you are unfairly matched against people who clearly should have been placed much much higher than they are! Same bs from 2.0 repackaged, fix up! @Ubisoft @Rainbow6Game

• 
  cloudy ☁️ (@Cloudy_R6) reported 30 minutes ago

  please Ubisoft wake tf up n fix your game - DMRs out - Shields nerf to the ground - nerf thorn 1.5x or LMG Meta was so much better

• 
  ØØøØØ (@wyaendless) reported 30 minutes ago

  @Joshinken1 @Dexerto Where was this energy when you were accepting the terms of service? You are demanding that Ubisoft be held accountable for a bad TOS, but you get out of jail for free for accepting said TOS? Okay.

• 
  Jebus (@Dat_Jebus) reported 31 minutes ago

  @LegacyKillaHD Its pretty funny, Ubisoft probably felt forced to take this course of action to protect its dwindling income. Problem is, people knowing about it is going to hurt them a looooot more.

• 
  *Insert interesting name here* (@clarkspo) reported 33 minutes ago

  @_SlimeDave not really, both have benefits, consoles dont have multiple launchers (looking at you EA & Ubisoft), they have no anti-cheat malware & no DRM preventing launch, everything works out the box (9.99/10 times), and best of all no windows updates or driver issues (no windows period)

• 
  Phaeton (@Phaet0nn) reported 34 minutes ago

  @Pirat_Nation Ubisoft thinking the story is the problem the game is not selling, is exactly why the game failed. They are that stupid.

• 
  匡生 (@kohak_82) reported 35 minutes ago

  @UbisoftSupport The message “Not connected to the game server” appears, and I get disconnected during matches multiple times. I’ve already tried restarting the game, Ubisoft Connect, my PC, and checking my internet connection, but the issue still persists.

• 
  Makaramus (@batumakaramus) reported 37 minutes ago

  @Laikbruh @Ignoramus_001 @gabefollower reason? because I know microsoft is **** and made an investigation and decided steam would be still better for me customers don't only care about cost of game, quality of service matters too thats why EA and ubisoft BRUTALLY failed by starting their own mandatory stores.

• 
  RasKovitch (@DoGputi) reported 37 minutes ago

  @TheHiddenOneAC @xj0nathan dude its just skill issues , like i dont understand why everything it has to be ubisoft fault its getting boring

• 
  LazyGamer (@LazyTechGamer) reported 40 minutes ago

  @Bilboswaggends4 To be fair other publishers do it as well including Ubisoft and EA so that’s not the problem. Like I said for awhile now they should have had option to pay for GP for year as cheaper price then monthly cost like everyone else. It mean they will have a much more users long term

• 
  Hank Scorpio (@Eldowzo1) reported 41 minutes ago

  @Glennithin @RenownedZ3r0 A problem in what regard? And do you believe the same of say and EA play or an Ubisoft + subscription?

• 
  Kai (@kai_xbt) reported 43 minutes ago

  Asmongold explains why the biggest game studios became too big to succeed "These big studios, Blizzard, Ubisoft, EA, Activision, they didn't become too big to fail. They became too big to succeed. They're so big they can't move, pivot, or be agile enough to respond to what players actually want." "Think about it, if Diablo had 600, 700 people working on it, how long does it take to get a consensus on anything? Seven layers of administration, console compatibility, red tape. They make a decision and it takes five years to ship. In five years the entire gaming landscape is completely different." "It's like turning a ship. In a small Viking longboat you could've easily turned away from the iceberg, but the Titanic can't turn that fast. That's the world we're in, and it's why you're seeing these small, sharp games like Vampire Survivors and Helldivers win while hundred million dollar live service games launch and nobody plays them."

• 
  Kenosiar (@Kenosiar) reported 46 minutes ago

  @polishedsteeltb @Dexerto Yeah, because Ubisoft and EA are small indie studios that will go bankrupt if they keep a games playable after shutting down their servers. In any case, if small indie studios cannot do that, then they should keep away from the live service model.

• 
  🇨🇦NeverThe🤬51stState🇨🇦 (@Chuckforevver) reported 53 minutes ago

  Typical of Ubisoft game patches, the new MODs feature is broken in my #ACShadows game on the PRO. I can’t interact with the domain gateway and I have the required amount of tokens 😡

• 
  guarana gaijin (@trueyerbamate) reported 53 minutes ago

  @Hetaz025 it isn't practice of the Bethesda to fix too many bugs themselves. bc modders exist who work for the Bethesda for free to remove bugs. The Bethesda is the UBIsoft of gaming.

• 
  BoomerBuilds (@BoomerBuilding) reported 55 minutes ago

  @plainoldcj @SebAaltonen Good to know that even professionals run into this problem. It’s sad, because I got the base concept working pretty quickly with the Ubisoft LAFAN1 set, but finding a large enough animation set that is usable commercially seems almost impossible. Maybe a group of indie developers could work together on something.

• 
  ZograTTV (@zogratwitch) reported 55 minutes ago

  That does not make Xbox disappear. And layoff ? Sony already do that with some studio closure, Ubisoft too. That is not new in the industry. "console business models" are for the cost of the next gen that can be high because of DRAM supply problems that can raise the price significantly so they need to be smarter to make the console cheaper as possible. Sony is gonna face that too but just does not communicate about that yet.

• 
  Meta (@zTxMeta) reported 55 minutes ago

  @mossy_max Unless they want to join Ubisoft in class action lawsuit any% speedrun, highly ******* doubt shits getting disabled game wide permanently. At absolute best if its a broken crucible thing, turned off in crucible only and so on.

• 
  bum lao (@bum_lao) reported 60 minutes ago

  @LikeToBeBossy You do realize its not just Xbox having to fix itself right? The industry as a whole is in trouble. Sony has closed multiple studios over the last couple years same with Ubisoft and Square sold off some studios and ip etc. Its not just an Xbox problem.