Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Newport News
|
Sign in | 1 day ago |
 Umuarama
|
Glitches | 2 days ago |
 Sète
|
Sign in | 2 days ago |
 Fischerbach
|
Sign in | 3 days ago |
 Dublin
|
Online Play | 3 days ago |
|
Montauban
|
Sign in | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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FelixTheDrunkenFox (@drunkenfox21) reported@MazoEmbo_VA @KahunaCilver520 The issue is they tried doing anthropomorphic mixed with realistic animal design. If they did it like how the edit looks it would be less uncanny. Over all the cartoony designs are still better than this Ubisoft looking ****.
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vamp☽◯☾ (@Vampirelady__) reported@UbisoftSupport Ubisoft Connect gives the error: "An error occurred while trying to send your request. Please try again later" On Firefox I get "You're blocked from logging in due to repeated failed attempts. Please come back later." I can login via Google Chrome normally.
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Deuspigeon (@Rustyknale) reported@ColdBwoyy @TheDivisionGame Welcome to Ubisoft. They implemented New ANTI_Cheat, blocking all MAC users that have to play via Cloud gaming. And didn't even solving their Cheat problem.
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EvrythingWillBeOk (@EvrythingO) reported@Pyro2678 @flamingbofa2 @GA_Reviews If they will create good games ppl will buy them again, simple, i dive deep in Ubisoft and their biggest problem was Paris headquarters they are responsible for their flops not devs but they fired them so I am bullish on their stock
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Balduran (@BalduranG) reported@TheHiddenOneAC I dont mind, its still worth torrenting at least. But anyone paying 60 bucks for a remaster is truly retarded, especially giving the money to post 2020 ubisoft. Thats some broken cuck ****.
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Bartman (@lasergun369) reported@RavenMentore Ubisoft has talent in doing landscapes and cities. They just don't use their full potential. They could easily do a second game with Bayek, Edward or even Shay and everyone would buy it. They concentrate too much on epoch and not characters. The other problem is MT.
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CrazyMonkey27 (@CrazyMonkey2717) reported@TheDivisionGame I’m very disappointed. Ubisoft Support manually added the Esprit Corps Outfit to the wrong account even though the referral was completed correctly. I had the same sync issue before Case: 26013088
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Just a gamer guy (@gamerguy6925) reported@Ubisoft @Hasbro Please fix the online servers for risk. I can’t play with my friends anymore 😞
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Jim (@Sledgehammer44) reported@Maverick__CW Same here. I’m not happy with them especially @Ubisoft they took this good game called toy Soldiers war chest had assassin’s creed, gi Joe. They never released a patch to fix the game now the game can’t be played nothing.
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Jonesy 👽 (@Jonesyspacecat) reported@RgjRunner @Ubisoft_UK @Ubisoft I've had no issues on my Xbox so far
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Another nobody (@HasanH07290112) reported@imbratorX @Ubisoft @UbisoftCanada They did a half *** remaster that brought more problems then it fixed why people want a remake from the same company that has ****** the franchise over time a d time again
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Meridius Duncan (@Meridius513) reported@Ubisoft Fix your ******* Game, there should be absolutely no reason I’m getting jumped by four players and I have no revenge proc m. HOW IS THAT EVEN POSSIBLE???
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Denn (@GoldenDenn) reported@SaizyakuZakoman @Poke_kaiPJ They don't even have to publish themselves if thats the problem, ask Bandai or Ubisoft or any other company to publish them for you. Yet they don't.
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Synd (@Synd944935) reported@dredfullyslevin @Dexerto Yeah, well when you could smash a temple in Assassin's Creed Shadows, that was pixels too, but also seen as disrespecting japanese culture and got Ubisoft in trouble. They're maybe just pixels, but they still represent something cultural with meaning to people.
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Caffeina (@CaffeinaWeb3) reported@KissItAndWink @playoffthegrid @onepixelbrush Oh it happens constantly in AAA. Call of Duty uses multiple support studios. Rockstar, Ubisoft and EA outsource work all the time. QA, cinematics, animation, trailers, mocap, sound design, co-development teams etc. Modern AAA games are way bigger than “one studio builds one game alone.” So the outsourcing itself isn’t really the issue. And honestly this isn’t against you. You’re asking legitimate questions. Real players notice these things. But I think players only start questioning all of this when the final product doesn’t feel like it delivered what the funding, marketing and promises suggested it would. Because if the game fully delivered… nobody would care who worked on it. The real question players are asking is: “Where did the money actually go?”
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MILANO (@kkkmilano) reported@UbisoftSupport Hello Ubisoft Support, I can’t find the Dawn of Ragnarök expansion for Assassin’s Creed Valhalla in the PS5 in-game store and haven’t seen it for a long time. Was it removed or is there another issue?
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Augenzeuger 🇩🇪 (@Augenzeug) reported@kambyyy Getting this stuff to leave gaming IS more important than a single game. Publishers or devs that need others to check if they might step on some insane person's foot is a problem. Ubisoft used them and insulted japanese culture left and right. It's only the insane they care about
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potina_ (@potina_) reportedwatch dogs is so ******* broken dude i've been trying to get this **** running for a week now **** you ubisoft
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Daichi (@AshenOne38286) reportedIDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.
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Kemonogroyper (@KEMOgroyper) reported@revenant_MMXX You still haven't defined what "industry plant" means or why I should care. Most games in the west have government support now because our economies are broken. Ubisoft is funded by TWO governments. Go dilate over Assassin's Creed now to be fair.
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Roudansk Alamir (@RoudanskAlamir) reported@OLD_NEET Someone other than me said it best: the hate on small details & realism is very weeb-coded because not a single one of these types would have a problem with it in a Kojima game. I'm actually surprised to see such praise for an Ubisoft game.
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Master of Controversy (@THe0GAmer) reported@TheDivisionGame Ubisoft calls the division 2 battle for brooklyn a big event but the same broken beta crashes still ruin every session
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SpotZet (@SpotZet) reported@WolvesEsports Thanks to Ubisoft for their terrible management. They've denied visas to many players. You esports teams are the ones who should unite to improve the game and its management. But since only you are affected, other teams don't care. Siege's biggest problem is its lack of empathy.
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هوس. (@nDmm79) reportedIt has been 13 days with no resolution to my issue in The Division 2. This level of delay is completely unacceptable for a technical support case. I expect a definitive update and an immediate fix. @UbisoftSupport @Ubisoft @TheDivisionGame
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NobleBojack (@nobleBojack) reportedI thought Ubisoft wasn’t in trouble enough but they keep doubling down
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IMIsniperIMI (@IMIsniperIMI) reported@Ubisoft IH I have a problem with the purchase process. I made an in-game purchase.
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Rexy | OR3 era (@GeneratorRexy) reported@x_deeps @AgaiinTx It wouldn't be a problem if Ubisoft had a spine and allowed devs to keep their creative vision instead of making them compromise
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Under Will (@UnderWillSmith) reported@AlisGoodTweets All ubisoft games look incredible that was never the problem with them
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Jan Vojtěch Hergesel (@janhergesel) reported@TheHiddenOneAC I think the problem with the story in Black Flag now is it was still about Juno. And we all know how "amazingly" Ubisoft handled that, right?
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Tatan (@Tatan3392) reported@sixo24breezo @AnaAnsan3 @Ps5Prophet22345 First party, EA and Ubisoft games, plus Microsoft has like 40 studios so there are tons of first party games, and gamepass essential has like 50+ games you "keep" and most are not random games. (You have to keep paying the service just like PS plus)