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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (57%)
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Online Play (29%)
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Glitches (6%)
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Game Crash (6%)
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Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Le Muy |
Online Play | |
| Nantes |
Sign in | |
 Lawrence |
Sign in | |
| Rennes |
Sign in | |
| Saint-Denis-en-Bugey |
Online Play | |
| Romainville |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Sonicfinn10 // BLM // I’m back... I think?
(@sonicfinn10) reported
@cartoonshi How ******** do you make Uno crash easily. Cmon Ubisoft.
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Cartoonshi
(@cartoonshi) reported
@sonicfinn10 The game itself isn’t the issue, it’s the fact that the servers are god awful, along with the fact that the game has a severe amount of crash-related problems for nearly everyone that Ubisoft’s dumbass customer support doesn’t solve.
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ThisisNina
(@lynn3362) reported
@UbisoftSupport Hi! I wanna cancel U+ subscription. When I try through the store it just keeps asking me to log in. Same in app to cancel, if you click profile picture, click on account information, manage Uplay+, it will ask you to sign in again but just get a blank screen 😦
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Cheesy Danish
(@Cheesy24Danish) reported
@EAHelp @EAStarWars @EpicGames please give us back our live service EA: PUHLEEEASE This was merely a hassle I won’t give you your live service back However I won’t deny the great service you’ve done for us But **** you you ain’t getting anything else out from us AYY UBISOFT Ubisoft: *standing in the corne
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Titania Kokoa Prime
(@Arbiter1179__) reported
@Vl0diz @ItsukiSword @AD121286866142 Steam isn't perfect. The UI is garbage, I like the old one. But I love the Steam Controller and I've owned one since launch. Uplay and Epic I have no issues with. My issue is with Origin. Cause I'm always running into issues on Origin.
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Notorious D.R.E
(@_NotoriousDRE) reported
@Ubisoft pls fix #ImmortalsFenyxRising. Herakles wraith is not spawning for me. Also I’m having trophies that are glitched.
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michael
(@whatmbtweeted) reported
@tametick @kchironis But Steve jobs did invest tons In Them but cdpr was valued at more than Ubisoft ... or was till the share crash Pixar Steve jobs invested think he was the largest share holder and in Disney too want he still some point
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Kairuu
(@kyle_avila4) reported
Ubisoft fix your ******* servers
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ultimatekd
(@ultimatekd) reported
@stillssndrs @Ubisoft @LimitedRunGames Thanks for the tip. Unfortunately, I just spent a day and a half beating the game with all six characters and I’m not going to do it again for the chance that the game will decide to unlock him for me. Ubisoft needs to fix their game. It's like there was no QA testing done. Geez!
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Maxim "Kapkan" Basuda
(@KapkanMaxim) reported
@BikiniBodhi Unfortunately things slip into the game as a “Cool feature.” And Ubisoft doesn’t realise the issues this can cause. The number of times I’ve been caught off in a 2v1 because a downed Zofia, who I didn’t recognise, slipped up behind me after withstanding. Tch.
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ian.
(@notianupton) reported
yo @Ubisoft.. you guys gonna fix AC Valhalla so people can complete the story, or let huge game-ruining glitches (over two months post-release) tarnish an otherwise exceptional game?
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Ayden
(@Ayden29851764) reported
@Ubisoft @LucasfilmGames Before that can you fix the co-op glitch in far cry new dawn please
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Jose Chavez
(@displank123) reported
@Ubisoft Fix the game cant even get past the 3rd boss without it crashing and im on the ps5
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ultimatekd
(@ultimatekd) reported
@stillssndrs @Ubisoft @LimitedRunGames Even so, it’s an issue that should not be happening, especially for a game as old as this one.
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Stu R
(@Stulfc4life) reported
@UbisoftSupport why does my save file become corrupted with every single Ubisoft game I’ve purchased recently? It’s happened in Valhalla, Legion and now Immortals. I’ve lost a ton of progress and it makes me me not want to play any of your broken games anymore
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Ayden
(@Ayden29851764) reported
@Ubisoft Fix the co-op glitch in far cry new dawn please. Fix it. its been so long seen the glitch has been out. PS fix the glitch
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Footedive
(@footedive) reported
@Ubisoft Fix Scott Pilgrim man. The online mode crashes everyone's system at ONCE.
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Sizzurp
(@sizzurpdotmp3) reported
@Rick_Fkn_Dalton @ZangetzuKing @Ubisoft Not really cheating, more encouraging them to implement awful features like microtransactions into single player games. I don't have problems with anyone spending their money as they wish, I just wish they'd spend it on literally anything other than that.
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Andrew
(@bengiAnimates) reported
@UbisoftSupport I left a thunt and my game couldn't connect to servers even though internet was completely fine and I had access to ubisoft connect, could invite people, could try and join lobbies but face a connection error right before a competitive match.
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Scott Robertson
(@ScottRo21530481) reported
@Gurnico Id argue thats the problem with anything ubisoft (and the majority of the game industry) has released over the past 13 years because of time savers and exhausting grind to get on players nerves to pay for said time savers after you bought the game for £60 upwards.
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Dawson Finley
(@SirMrBreadman) reported
@Ubisoft can you please fix For honor? The game has fallen ill to an insane amount of toxicity it needs to be fixed.
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PixelJanosz.blend 🇬🇧 🇩🇪
(@PixelJanosz) reported
Battlefront 2 daisy chains Epic and Origin. Which is disgusting enough on its own, but it really emphasises one of my major problems with both of them: Neither Epic nor Origin have a screenshot feature. Steam, Uplay, GOG Galaxy all do, and even with the same key: F12.
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B.Racks10
(@B_Racks10) reported
@Ubisoft when are you going to take care of the monstrosity of a game called Rainbow six siege on console. Lag switching and mouse and keyboards every single match.
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Mooles (this dude/that guy)
(@mazootercasts) reported
It's kinda gross that in some multiplayer games, friends lists create serious frame issues for people. Maybe I'm just dumb, but I think steam friends don't impact frames, like, at all? Why are valve (and Ubisoft I think?) like the only ones who did it right?
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Nick Navarro
(@NickNavarro87) reported
@Completionist @Ubisoft Been having awful luck completing a level online. It either glitches and the game ends prematurely or it has network/server issues and won’t even let me play online. So I still need the online trophies.
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Héctor Romero
(@hectoromero) reported
@Ubisoft Fix the online mode!
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Paladiknight
(@ThePaladiknight) reported
@Ubisoft Fix the online play.
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david firth
(@davidfirth11) reported
from
Wakefield, England
@UbisoftSupport @Ubisoft_UK @Ubisoft still no answer to my tweets, emails or posts, crap customer service 💩
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Lavvy
(@_Lavvy_) reported
@UbisoftConnect @UbisoftSupport Ubisoft connect more like Ubisoft disconnect
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Tymothy Leong
(@tymothyl) reported
@Ubisoft Great Game but plese fix the online multiplayer and some bugs. Sometimes games does not progress.