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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 64% Sign in (64%)
  • 17% Online Play (17%)
  • 12% Glitches (12%)
  • 4% Matchmaking (4%)
  • 3% Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Pontivy Sign in 1 day ago
Paris Sign in 1 day ago
Marseille Glitches 2 days ago
Ogíjares Sign in 2 days ago
Cergy Sign in 2 days ago
Orléans Glitches 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Mobbie1996
    mobbie (@Mobbie1996) reported

    @GinRombayRumba @ChesronKocsis @digitalfoundry Also, forgetting Ubisoft no longer sells keys globally but login redeems and even then that's barely a thing

  • Onyxiit
    ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported

    @Rainbow6Game @Ubisoft @UbisoftSupport I WANT A FULL REFUND ON EVERYTHING I SPENT MY MONEY ON IN RAINBOW SIX. YOUR GAME IS COMPLETELY UNPLAYABLE AND YALL ARENT DOING ANYTHING TO FIX IT. STUCK IN PC POOL CAUSE I HAVE AN ELITE CONTROLLER!?!?!? Full refund!! Now

  • stefano_vene
    Stefano Veneziani (@stefano_vene) reported

    @Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.

  • TheMook19
    Mike DeAngelis (@TheMook19) reported

    @Ubisoft Yo, the game crash while I was playing and now it just keeps crashing over and over again won't even let me get to the start menu.

  • vicious696
    Parris (@vicious696) reported

    @cyntheticss @Ubisoft you have a problem

  • Smurfgotbeat
    Jack (@Smurfgotbeat) reported

    @michael_ba21764 Unfortunately some of them just aren’t given an choice, this is Ubisoft they have lost that credibility and identity they had for a very long time but I than think they lost majority of it due to their own actions and stubborn attitude to be unaware they were creating problems for themselves and between and for consumers of the brand.

  • ThaSwampDonkey
    ThaSwampDonkey (@ThaSwampDonkey) reported

    @cleanthestunter @Ubisoft @GhostRecon FYI, Ubisoft and GhostRecon have both acknowledged the issue with Wildlands on PC and are investigating. Hoping for a fix soon. Wanted to let you know.

  • salisbury418
    LIL BRANDOW (@salisbury418) reported

    @Shunkiroth Bro I bought rainbow six siege back in 2017 when I sold the disc version i still have it and I still play it now if Ubisoft shuts the servers down then what’s the point of having the disc yeah I lose my game but that disc will be worth nothing when servers go offline

  • ymnis_v1
    that 🥷🏾 you love to hate (@ymnis_v1) reported

    @RSDCDN then advocate for stronger consumer protection. because a Blu-ray ain’t stopping Ubisoft from shutting servers down, EA from delisting a game, or publishers from shipping 20GB discs that still require downloads.

  • monster_gamin
    monster_energy (@monster_gamin) reported

    @TheRealZephryss It will be great if ubisoft fix all there bugs, I can't play for 2 weeks now on my deluxe edition 👌

  • HonorRoller0831
    Jay 🇵🇷🗽 (@HonorRoller0831) reported

    @JohnnieMotley @Crash616 God of war bored tf outta of me (I’ve played all of them) Horizon is a Ubisoft game. Marvel games are cool, but they’re an experience more than a game and not worth $1000+ The last of us will be re re released again. More live service slop that will die in a month.

  • AshenOne38286
    Daichi (@AshenOne38286) reported

    @Pirat_Nation It's not a software issue, it's a hardware limitation, you can't just break physics with an if (unless you're Ubisoft)

  • JerichoGTA
    Jericho (@JerichoGTA) reported

    @FunkyDragoon @azizzzzzz00 @gtasix_ I think if there is a game that should have the $80 it would be GTA 6 the only problem is that slop companies like Ubisoft that have had the same graphics since 2015 will actually think they can do the same.

  • TheAureater
    Aureate 🌟 (@TheAureater) reported

    @Ubisoft Your app and website is not working at all

  • dulansi
    Dulez Ansi 💥🌐 (@dulansi) reported

    @bottygerjoe @Ubisoft Wait I just tried to launch and they still haven't fixed that 15-20 minute launch time issue?

  • iv_sal1
    IV (@iv_sal1) reported

    @casey_Payne23 @Ubisoft @assassinscreed They wanted to disconnect the games so that you could buy any game without having to play the previous ones to understand the story. It is essential to play AC1 to AC3 in order to fully understand the story but the rest you can just play in any order.

  • dagger323
    Dagger 323 (@dagger323) reported

    @BillyOfBagEnd @XboxArchives Any online-only live service game that a dev has milked for 11 years straight is slop. Further is it slop because it is largely multiplayer-only with no focus on mode variety or a developed singleplayer experience. It's a travesty to the Rainbow Six games that came before it, and demonstrates the peak model of greed and laziness that defines modern Ubisoft. Once again, Ghost Recon Wildlands was the only quality Tom Clancy game that's released since the 360 era. Siege is literally live service corporate slop.

  • Pouet2
    Pouët (@Pouet2) reported

    @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

  • hxnxexx
    hanse_x 🌙 (@hxnxexx) reported

    @justdancegame @DaniloCroft (1) hey JD team, I'm sorry to ask here but has there been any issue with the most recent fankits? Asking because the exclusive assets that should come to the Ubisoft Creators Program members haven't arrived yet, I asked other people who are members and neither of them received it

  • itsofcdanaxx
    𝔻𝔼˙⋆✮ (@itsofcdanaxx) reported

    Fix your game. Every ranked match is infested with DMA cheaters or AI abuse. It’s exhausting. Instead of only caring about esports, start caring about the people who actually keep this game alive every day. Right now, Siege is in one of the worst states it’s ever been.@Ubisoft

  • Expelleddux
    Expelleddux (@Expelleddux) reported

    @assassinscreed I purchased Black Flag and cannot due an Ubisoft Connect account linking issue. Ubisoft support refuses to help me.

  • InMercenary
    Expert Merc “Rome” (@InMercenary) reported

    @CABOOSE27xx I played it on my XBOX back then since it came free with the release of R6S, and now I have it on my PC but damn I hope they fix the PC port in the future (if Ubisoft has a change of heart which is like asking a roach to turn into a gold bar)

  • dagger323
    Dagger 323 (@dagger323) reported

    @GreatestGMTedT @XboxArchives True. But I liked what Vegas and Vegas 2 brought to the table. They weren't as challenging as Raven Shield but they were more approachable and immersive while still having core tactical gameplay elements and a plethora of customization. Siege was a complete travesty compared to them and is nothing more than "live service" slop that Ubisoft still continues milking dry.

  • Onyx_R6S
    Onyx. (@Onyx_R6S) reported

    Bro... @Ubisoft @Rainbow6Game @UbisoftSupport Please fix the match replay! I can't even VOD review with my team because the game keeps crashing and stuttering. How do you expect teams to get better if they can't even VOD properly...smh

  • 3xhumed
    Exhumed (@3xhumed) reported

    @happy__mathias @GhostRecon I was just on the Steam forum, and sure enough, there were countless comments about it again. The cpu (e-cores) issue hasn't been fixed. Unbelievable. @Ubisoft

  • MossoLaa
    Mosso (@MossoLaa) reported

    @RalphyyR6 Mate this games finished learn to accept it la. Ubisoft seriously don’t give a **** cos the issues would of been sorted years ago

  • Pouet2
    Pouët (@Pouet2) reported

    @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

  • ExpertImagez57
    Kingdom Reigns 👑 (@ExpertImagez57) reported

    @Ubisoft You should fix the legendary ships, since the hull of the Jackdaw is so weak. Fix that.

  • Bngstew1
    Bngstew (@Bngstew1) reported

    @vStar925 1. Ubisoft ALWAYS had issues. 2. If that was the case wouldn’t rockstar have stopped making good games after GTA3? But instead they made great game after great game, for multiple consoles including handhelds. You have zero clue what you’re talking about.

  • TheCartelDel
    Del (@TheCartelDel) reported

    This game got cancelled around 2010, and the pitch looks fire. The problem is that this was also when Ubisoft became notorious for showing polished, pre-rendered videos that looked great, only for the final game to feel nothing like them. Many doubt they could have pulled it off