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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (64%)
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Online Play (19%)
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Game Crash (9%)
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Glitches (7%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vizille |
Glitches | |
 Cape Town |
Sign in | |
| Saultain |
Sign in | |
| Lyon |
Sign in | |
| Johannesburg |
Sign in | |
 Milton Keynes |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Hito
(@hitobrawlhalla) reported
@Fodakahn @Ubisoft @BlueMammoth and **** assassins creed that **** is a cashgrab like the whole company of ubisoft ******* fix yourseves
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Banjo Kazooie
(@BanjoKa13472144) reported
@Mjolnirjarbjor1 @halo_mid_ @klobrille I hope so, if they manage to buy ubisoft and fix it, like they plan to do with activision, then it would be good to have another company with toxic behavior and multiple problems, fixed.
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Tommy ELEVEN
(@Tommy11Husak) reported
@Ubisoft @Rainbow6Game Pls can u developers go **** yourself ? How can u keep the game so unoptimalized for so long ? For **** sake do something with it finaly, fix your god damn game.
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Boba Fett Against Kpop
(@FettagainstKpop) reported
Hello there @UbisoftSupport i have this issue that i preordered skulls and bones today and the game does not appear in my Ubisoft connect library decipite receiving the confirmation email , my question is , is there a delay in processing orders ?
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Antti Väisänen
(@vaisanen_a) reported
@UbisoftSupport Ubisoft service is currently unavailable
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伝説の特攻隊長 ~ Street Fighter 6 Hype!
(@xBrunnoFGx) reported
it's strange how i can't open up uplay on AC unity, it keeps giving me a weird error message oh well *shrug* i just wanted to see the cosmetic rewards
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Avi🅵🆃🆆 🇨🇼🇳🇱💚
(@aviftw) reported
@Kmega4 It's cap, plus the partnership doesn't make sense They are already getting all the benefits out of this relationship, no need to put a ring on it Square's Stable of IP not aligned with where Sony is going, which is GAAS and multiplayer live service Ubisoft, on the other hand
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RJ
(@RJvXP) reported
@RalphHaley10 @Ubisoft @andnowyour This copy pasta error of mistakenly adding Stadia to the list is getting out of hand
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Hemanuel Damis
(@HemanuelD) reported
@Ubisoft I just lost an hour of gaming due to the glitch dropping off the MAP from THE FREAKING SKY. Also I can't get the last quest that give me the location of the last member of the order. FIX THE FREAKING GLITCHES NO BODY CARES ABOUT AC BAGHDAD! NO BODY!
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Pedder
(@Just_Pedder) reported
@SlavVampyr91 @supernovaplays1 Right is GFN having more stadia games is a reason for saying stadia is a terrible service? Sorry I don't follow your logic. Especially when Ubisoft are constantly adding more titles to stadia. And you can play them all with an ubisoft plus subscription.
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SVaughan
(@SVaughanYT_TTV) reported
I'm very disappointed in the Support Team. But I guess, they just don't care if people can't get their issues resolved in one of the many FPS games that Ubisoft makes. I won't be purchasing any further FPS games from Ubisoft anymore, if this is how your Support Team acts.
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jaden salfer
(@jaden46071122) reported
@Ubisoft again fix your r6 servers 1v1 situation and disconnect with 6 ping
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E7 | Astro
(@d1astro) reported
@Ubisoft i’m not sure if it’s just me… but i think there’s a CHEATER PROBLEM IN SIEGE
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.,
(@3tomoehoe) reported
@UbisoftSupport dont bother guys there launcher is the worst launcher in the world and youll just get the error "A Ubisoft service is currently unavailable"
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Gregor ☕️
(@greghavenner) reported
So Ubisoft knows there's a problem with the anticheat infrastructure, right? Like, everybody on the TL, even the people who were nothing but cordial are speaking out. So it's not a case of angry T3 kids screaming. How many more blogs? How many more seasons of it?
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bigbabydgamer
(@bigbabydgamertv) reported
@assassinscreed Unity is not so lucky when linked to Ubisoft Connect. Can't play with my fellow assassins. Needs a fix. We still like the co op!
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Tadeo Zamora
(@TadeoZamorax) reported
@Rainbow6Game @Ubisoft Fix the Bans for being disconnected by the game, instead of trying to be funny
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Tommy ELEVEN
(@Tommy11Husak) reported
@Ubisoft @Rainbow6Game Pls can u developers go **** yourself ? How can u keep the game so unoptimized for so long ? For **** sake do something with it finally, fix your god damn game.
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SHOOTEX
(@imShooTeX) reported
@Hungry_R6 That would solve a lot of problems in a lot of games. Not an expert, but there will be problems with GDPR and a lot of law work from ubisoft. You could have separate queues for verified and not verified accounts to try it out.
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gwire
(@gwire) reported
(I’d be interested if Ubisoft ever publicly wrote about their accessible error codes approach for Watch Dogs Legion. They did a lot of experimental accessibility stuff for that game, and I wonder what things they considered successful.)
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Dooman46
(@dimvergg) reported
@ForHonorGame Fix this gamemode, literally its bugged, i lost two games and i got +0 lp, I won 1 game later and i got +1 lp... like ubisoft just fix it
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Ghost4o7
(@Ghost4o7) reported
@Ubisoft @P4PAlliance This is the dumbest thing I ever hear of. Do something in the real world like voting for the right people to issue change. Good try guys, but try something that might actually help.
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Mark Stevens
(@retroblique) reported
Having said that, I got used to its idiosyncrasies and Ubisoft obviously decided it wasn’t broken because driving in WD2 and WDL is more or less the same. But I know people who abandoned WD pretty early on because they found the driving too janky.
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Callinectes
(@BlueSpyCrab) reported
@kuron_Vtuber I am making an educated guess here: Ubisoft has their own Steam-style service in Uplay. It does not appear to be installing correctly on your computer. When you install For Honor, the game is installed but it will not start without Uplay Connect.
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Matthew Evans
(@Matthew70595754) reported
@YuGoOhniShi @eurogamer When he’s using his position in Ubisoft to target Ubisoft customers it becomes Ubisoft’s problem.
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Callinectes
(@BlueSpyCrab) reported
@kuron_Vtuber 🥴 Of course, I'm troubleshooting a program across a language barrier and a continent. If this doesn't work, it's probably an error on my end, not yours. Error log suggests it's not a For Honor problem but a Uplay Connect problem.
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Piercing
(@PiercingR6) reported
@UbisoftSupport Having some trouble logging into ubisoft forums using my new password and email after resetting. What should I do?
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Marijn Hunnekink
(@marijnhu) reported
@UbisoftSupport I got ubisoft connect+ and I already got a copy of rainbow six seige (standard) but I dont get upgraded to ultimate edition and one of my friends does... is there a way to fix this?
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Don Havel
(@DonHavel) reported
@UbisoftSupport Have a problem with AC Valhalla, basically it’s not available in Ubisoft Plus anymore because I don't see the option to even download it.
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Fénix S
(@AzedaPipok) reported
Being in the last sequence of AC Unity and spending 20 minutes to play the game again after a crash sure was nice! Having to login in 5 times? Amazing! Thanks, #Ubisoft !