Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (15%)
- Glitches (10%)
- Game Crash (3%)
- Matchmaking (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Louvière
|
Sign in | 19 hours ago |
 Lakewood
|
Online Play | 4 days ago |
 Paris
|
Sign in | 6 days ago |
|
Missouri City
|
Sign in | 6 days ago |
|
Charleroi
|
Online Play | 10 days ago |
|
Lille
|
Sign in | 11 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Arkadikuss (@ArkadikussPL) reported@Microsoft @XboxPL @Xbox Funny how players can recover hacked accounts on Steam, Ubisoft, EA, and almost every other platform - but not with Microsoft. How can a company behind one of the world’s biggest operating systems fail at basic account recovery? Why should players spend their hard-earned money on Xbox games if their library can be stolen and support cannot help them get it back? Yeah, no thanks. I’d rather risk breaking or losing a physical copy than ever buy a digital one from a company that cannot handle something as simple as restoring a hacked account. Fix your broken system. And this is the same company now asking users to verify their age to keep full access to Xbox features in the UK because of the Online Safety Act - and soon, in other countries. So Microsoft can demand ID, age checks, or extra verification from paying customers, but when a hacked account needs to be restored, suddenly account ownership becomes impossible to verify? _________________________ Na kanale niebawem będzie na ten temat dym, bo wkurwia mnie polityka "Nie mamy pańskiego płaszcza". No kurwa mać, firma, która jest gigantem w branży - nie tylko konsolowej - nie potrafi przywrócić konta prawowitemu właścicielowi, bo to "za trudne i niemożliwe". Ale hej - prześlij nam swój dowód, bo musimy wiek potwierdzić...
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eric szorvas (@EricSzorvas) reported@Rainbow6Game whats with the lag when i play i cant move or see my opps like bazalright @Rainbow6Game @Ubisoft
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FanboyKillerNews (@FanboyKillerX) reported@FlippySuper Incredible that you retards are mad that they said if one game does well it will get sequels. Actual stupidity. You people ragged on ubisoft for years hoping it fails watch their financials drop and now its an issue that they want a game to make MONEY to afford SEQUELS.
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Perspektive (@aPerspektive) reported@Ubisoft Please fix mic audio NOW, your game would be more enjoyable if you do so
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Glingler (@glinglerlol) reported@therickdance no I do but when I try to play it made me sign into a ubisoft account and when i did it said I had to sign in with a different account but it didn't give me the option to sign out so I just can't play now
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Heithyboi (@heithyboi) reported@vicious696 I think chalking up discourse as performative is always stupid. The last time something like this happened Ubisoft had to restructure. I do think there absolutely is some performative discourse however there's also a **** load of real complaints and issues people have
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RJ (@Rick824859) reported@tifabro I think those people play too many ubisoft games. The last ubi game i had played was assassins creed unity and i think that was a ps4 launch title. So the towers in rebirth were not an issue for me.
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Viral_Votarist. (@Viral_Votarist) reported@BikiniBodhi Even low ranks are full of cheaters. Ubisoft made ZERO effort to fix the biggest problem of all. Just played a copper 5 who aced 3 rounds!
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Sir Raven (@SirRaven16) reported@wiktorus5 @conkerax @Ubisoft The game not been within the disc is a problem for preservation.
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Ty 🐻🧦 (@lutherdaburden) reportedJust got kicked from a ranked game and can’t reconnect. Gonna lose RP and get an abandon sanction. ELEVEN YEARS FIX YOUR GAME @Ubisoft
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Robert Gough (@SilentWraith87) reported@FootLettuce98 @JakeSucky realistically they'll either pull a Ubisoft/Division 2 and reverse the decision to end live service on D2, or take a few months, discuss what to do and relaunch D2 as Destiny Infinite or something. They already have the game, the update leaves the game in a pretty good spot.
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Bouza_Vic (@Bouza_Vic) reported@pedrott_viana @Ubisoft_UK That's the issue here: all the evidence from Ubisoft points to the same key-discs we've seen with Avatar, AC Shadows, Star Wars Outlaws and Black Flag Resynced. The only one saying otherwise is this person that shared this, so we have no idea if it's true or not.
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Omak🇵🇸 (@itsOmak_) reported@tulsidaskhan170 I wouldn't say Ubisoft has a similar problem imo Their problem is mostly face animations, especially outside of main cutscenes, they look very robotic
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Anxsighety (@AnxsighetyX) reported@PauseMidnight @NikoMueller 2010(or 11 I gusss) was not less predatory. Back then Ubisoft had the pass to curb used game sales where you had to redeem it for online access. Cosmetics were ridiculous prices, dlc everywhere. But yes, incomplete games are overall a bigger problem. Apples to oranges.
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Perspektive (@aPerspektive) reported@Ubisoft Please fix the rapid amount of server disconnects this is getting ridiculous @Rainbow6Game
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Brancisco Pérez Gonzá*** (@Branpg_Yelren) reported@JasonRed469467 Almost any company with shareholders have the exact same problem. The profit is more important than the art. That's why Kojima left Konami or Guillaume Broche left Ubisoft to make their own companies.
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Nico Firmino (@srpreethoven) reported@asha_shar You only have one mission in 2027, my queen Asha: buy goddamn Ubisoft and fix its games. WE NEED SPLINTER CELL
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ScorpDK (@ScorpDK) reported@Pirat_Nation There are many digital stores, each one with their own problems. Steam isn't perfect, but it is lightyears ahead of the competition, whose launchers/stores are tedious, buggy and (looking at EA and Ubisoft) may randomly decide "No, today you are NOT playing any of your games"
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Dickey (@_Ricky0_o) reportedI have a problem: my ubi account has an incorrect email, not mine / non-existent, the problem is that the ubisoft site with the ticket sends me the usual answers that make me run empty. How do I solve it, I find this problem important for obvious reasons
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HYRKANIAN 🐎LORD 🗡 ISLE OF THE DOOMED OUT NOW (@stranglercore) reportedokay I have been trying for two days to create an ubisoft account and every time I get a mysterious error before getting a timed lockout of the sign up page Is Assassin's Creed fake? Are these just scam games now?
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The Tonicmole🧐 (@TheTonicmole) reported@Dexerto Steam is the best service and dominates the market through competitive pricing and wide selection. That’s not a monopoly. Microsoft Store, PSN, GOG, Epic, EA Store, Ubisoft Connect…how many ******* options do people need?!
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FireShadow🔥🖤 (@FireShadow64) reported@RyanSilberman I mean Crash had a full remake and it sold exponentially well so even if it is ultimately pointless, I imagine this remake is being made so that Ubisoft could safely gauge how many people want a brand NEW Rayman game without having to make a new entry from scratch.
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keworrk (@keworrk) reported@TomatoMan45 XDefiant just needed some time to fix everything, it has a huge potential to be something big but ubisoft choose to stop it after just 1 year to to remakes after remakes that put them in the bad situation they are right now
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wesmellblood2 (@LedingtonIi) reported@Ubisoft FIX YOUR DAMN GAME AND BAN THE ******* CHEATS THAT ARE IN YOUR ******* GAME INSTEAD OF RELYING ON YOUR R6SHEADGUARD BS AND DO WHAT VALRIENT WITH VANGUARD OR MAYBE USE AND ANIT-CHEAT SOFTWARE THAT ACTUAL WORKS LIKE VANGUARD OR MAYBE SEE IF YOU CAN USE VANGUARD
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K (@USPatriotNavy) reported@UbisoftSupport More issues logging in to Ubisoft. What is going on with you people?
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🔎🕵️♂️Floki, P.I🕵️♂️🔎 (@Floki_Vt) reportedAll this tells me....Ubisoft didnt actually learn the issue that caused the Yasuke backlash... Sad ultimately.
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Evan (@DjevnR6) reported@safehxld @drajnyy @Ubisoft how do i fix it
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RoOSTA (@Ro0STA) reported@Ubisoft 4. PS1/2 style graphics; either after playing the game with agents from other servers (poor connection to server), the graphics significa fly deteriorate. It gets ALSO bad, that the only way to fix is not to log out, but completely restart the game.
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Glide (@Glideyk) reported@brndxix She is so incredibly broken and there legit isn’t a counter to her besides mute. Ubisoft going to hell for this
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Goal Digger⚽ (@Goal_Digger19) reported@abishekdas73 Exactly, I know some games have some elements that maybe don't fit but this legit goes with the storyline, idk what issue these idiots are having, this is not Ubisoft😵💫