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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 54% Sign in (54%)
  • 23% Online Play (23%)
  • 17% Glitches (17%)
  • 3% Matchmaking (3%)
  • 3% Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Madrid Online Play 4 hours ago
Barranqueras Glitches 5 hours ago
Acapulco de Juárez Glitches 9 hours ago
Kowloon Online Play 14 hours ago
Longueuil Sign in 21 hours ago
Neuruppin Online Play 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • OMiller738206
    Michael Miller (@OMiller738206) reported

    @TheDivisionGame I had 700 dark zone resources and now I 70?? W.T.F. Ubisoft? Lot of my gear gone overnight! You talk about "buying" when you should be fixing several major problems, like audio, servers going down etc!! You have had as you said 10 years to make this right so do it already!

  • AbcAbc347433
    SilverBoarMedia (@AbcAbc347433) reported

    @goinggoldfilms @Disass They're completely ripping people off for something that looks no better than Watch Dogs and they even pulled an Ubisoft with their fake advertising that they should get into trouble for.

  • Dycamax
    DYCAMAX (@Dycamax) reported

    @jui_cyapple You right and I am agree with that but the problem is Ubisoft doesn’t want Rabbids and Rayman coexist together.

  • adymitruk
    Adam Dymitruk (@adymitruk) reported

    @GloriousEggroll @ForHonorGame @Ubisoft Playing CoD MW2 on my stream machine and have no problems with quality of the impenetrable or cheaters. And in the age of AI sounds like lazy *** issues or active anti-Linux attitude instead of a skills issue.

  • SEAGamethetic
    South East Asia Game Aesthetic (@SEAGamethetic) reported

    @Doonishsan @XilliaMainis Yes, it was made by Ubisoft Singapore. When Skull and Bones was in development, the game filled with internal issues both from goverment and Ubisoft which made a lot of people in Ubisoft felt sour

  • KamtanaR6
    kam (@KamtanaR6) reported

    @fettR6S your new video about the bans is not completely accurate and I want to shine light before misinformation gets spread. In game messages may say cheating, the email however says the real reason for ban. In the past when Spoit was speedrunning bans, they have not started the bought account/alt account bans yet, and he was purely getting banned for CHEATING based on stats and fast rank ups. Last season with Ranked 3.0 was the first season we have seen where R6 decided to ban bought accounts, and all of the emails say breach of conduct despite in game saying banned for cheating. A huge problem with this, pros who log in from a teamhouse, a hotel, military that log in on base or abroad, every day people who just move houses or change internet providers, people who use VPN's or exitlag where the IPs will show different geolocations, will all be at risk of getting banned also. Now obviously this is not the main cause, R6 has a big scene for buying accounts even at the pro level. We even see pros sell accounts and we've seen pros scam account selling. The biggest cause would be the scene for buying accounts. Personally I dont think its right, I've bought numerous accounts myself so you can call me biased, but even unbiased Ubisoft has broken promises with the community and has made their "LIMITED TIME" skins available again and even at that has scalped ******** out of those items for a ridiculous price, and hardly has given any of that back to the community it seems. If we give so much money to this company why does it seem like they are always betraying us. Ubisoft had it on their websites for what seasonal skins and battle passes were, both were defined as limited available items, now they are back in store, even in alpha packs, it is betrayal. Soon we will see Chroma Streaks, possibly pro league skins, black ice bundles, all available again yet no sight of marketplace. We were branded a new secure boot for the game this season, and the panel team talked about DMA problems, yet in the new secure boot metrics, you dont even have to enable IOMMU which is literally what Valorant and Faceit are using TO DETECT DMA. Ubisoft surely isnt allocating money to staff manual bans. I know so they are still paying case workers out of New Dehli, Cairo, Cape Town, to handle cases and arent even doing proper investigations for account issues. It is a disgrace to give Ubisoft any benefit of the current dung ball they are rolling us all into as players.

  • LAZOSNIK47
    LAZOS NIK47 (@LAZOSNIK47) reported

    EA, activision, ubisoft no one talks about these other things that are unprofitable, for EA the same game every year and no one has a problem💀

  • Grummz
    Grummz (@Grummz) reported

    Ubisoft FORGOT to include the GAME! Heroes of Might and Magic III, Complete Edition, was an empty box. The AAA publisher with massive QA departments and billions of dollars shipped a 23 kiloBYTE dummy file that errors out when you run it. It took them over 10 hours to fix it. People who bought the game were absolutely furious and reviews tanked. This is why people are mad at AAA publishers who act like they absolutely don't care about what they are pushing out.

  • Nitrix79
    Nitrix (@Nitrix79) reported

    Also he talked about how Ubisoft re released Heroes of Might and Magic 3 which I’ve never heard of and don’t care to learn more about on Steam for $10 yesterday and they forgot to actually include the game so you spent $10 for nothing. Then they had to fix it in an update later.

  • Flavio_ArthurRN
    kitsune forever. (@Flavio_ArthurRN) reported

    @wntubmyneighbor @IdleSloth84_ Ots a ubisoft problem Ubisoft and Sega are not working for now

  • nugnug101
    nug (𒈬)⚔️ (@nugnug101) reported

    Almost every studio except EA, Ubisoft and naughtydog (except their work on Crash) are better than Rockstar dude Capcom is several tiers above these slop manufacturers

  • veronlyjt
    phantom. (@veronlyjt) reported

    Ubisoft genuinely fix your ******* servers I can’t play this **** no more

  • adymitruk
    Adam Dymitruk (@adymitruk) reported

    @GloriousEggroll @ForHonorGame @Ubisoft Playing CoD MW2 multiplayer on my stream machine and have no problems with quality of the implementation or cheaters. And in the age of AI sounds like lazy *** issues or active anti-Linux attitude instead of a skills issue.

  • Freeeman_Gordon
    Al ex (@Freeeman_Gordon) reported

    @Dexerto "the inconvenience caused by this issue"!? This kind of behavior is just deeply rooted in corpo speak. Hey @Ubisoft let me spell it out for you: 'Please apologize, dear customer. We made a M-I-S-T-A-K-E."

  • Amaze2174
    Amaze (@Amaze2174) reported

    @khaliltooshort It the game runs smoothly so what? Ubisoft charged $160 for a broken upscaled mess with Star Wars Outlaws. GTA6 runs at a native 1440p with no upscaling and seems to have a steady frame rate, I’m not seeing any issue

  • ReaperwolfG
    ReaperWolf_Gaming (@ReaperwolfG) reported

    @Ubisoft @UbisoftSupport Plus not to mention the ****** freaking hit recognition not working worth ****

  • FuzzyQuills
    FuzzyQuils 🇻🇦 (@FuzzyQuills) reported

    @BrodieOnLinux My guess is that Ubisoft's initial upload got approved then someone else managing the appID at Ubisoft uploaded a broken build afterward that didn't include the game files. (2/2)

  • DrawnOutYT
    Drawn Out (@DrawnOutYT) reported

    @yourmadhah @Sup3s0nic @DreamsideFPS Lmao so what you’re saying is you want rockstar to follow Ubisoft, activision, PlayStation, Konami and bungie’s example? You are the problem lol.

  • darthv72
    Steve Baker (@darthv72) reported

    @GTArajgaming @TYPOGRAPH1C @XBOX Ubisoft had licensing issues and were forced to revoke. As long as you have the disc, you can play it as much as you like. Even if they revoke the digital license. Forza horizon 4 has been pulled (digitally) due to licensing. I can still play it. you are overthinking it.

  • MaroModo
    Rather have hope then none at all (@MaroModo) reported

    Insane to me thar an AAA studio like @Ubisoft can leave @TheDivisionGame with the audio issues it has. This type of work is on par with companies like EA but come on Ubisoft, do better.

  • ricci_nov
    Ricci Research (@ricci_nov) reported

    @Pirat_Nation EAC ships Linux support out of the box — Ubisoft is turning off a working feature and billing it as "player safety." The actual calculus: kernel-level visibility on Proton is thinner, and Steam Deck players are a rounding error not worth the support tickets. Say that part.

  • CaliKev83
    #1Republican (@CaliKev83) reported

    @TheDivisionGame @Ubisoft fix the game please. New update has broken the game and made it terrible to play. No sound. I will return when you release a fix. Missing blueprints and broken projects. I was looking forward to the update till I played it.

  • AlexisNorton14
    Alexis14🌐 (@AlexisNorton14) reported

    @Rainbow6Game Get your **** together. 11 year old game and still haven’t gotten it right there are ALWAYS problems with this game it takes all the fun out of playing. Your fan base is going to drop. To many bugs, cheaters, graphics are ***. Ubisoft you’re embarrassing…

  • ju_nioo
    junio (@ju_nioo) reported

    @vidsthatgohard The Ubisoft Connect error got me I'm playing the entire AC franchise and since I has bugs in Ubi Connect. I'm forced to change my password every week because they say my account was probably hacked

  • Juniorceo7
    mmm (@Juniorceo7) reported

    @Ubisoft @gamescom Not a soul cares just port the prince of persia sands of time trilogy to series x and ps5. No one cares about your live service crap

  • welpthisisum
    hgagsg (@welpthisisum) reported

    @TitaniumRolo Wow yet they won’t focus on the core issues of the game the CHEATERS ACROSS PC AND CONSOLE IS ridiculous yet they rather focus on lore of the game that doesn’t even have a Campaign mode UBISOFT genuinely does not care about the cheaters as long as they get money and a player base

  • YoungSmoke603
    Young Smoke (@YoungSmoke603) reported

    Hey @Ubisoft @Microsoft @XBOX can we fix extension management on rog xbox ally x please? Ubisoft connect games that aren't game pass games disappear from the Xbox pc library when extension management is turned on, so you have to open the ubisoft connect app to access those games

  • Roijo_97
    Roijó (@Roijo_97) reported

    @bandybluff @GTA6Alerts Except I only show a clip that has none of the problems that to “GTA 6 made my Ubisoft” video shows.

  • miptrix
    mip (@miptrix) reported

    @Ubisoft you can fix every bug but when you shoot a window and the piece stays for 7 seconds nice

  • Pirat_Nation
    Pirat_Nation 🔴 (@Pirat_Nation) reported

    Ubisoft has apologized after its new Steam release of Heroes of Might and Magic III launched without the actual game files. Instead of the full game, players initially received a 23.49 KB download containing only a dummy executable that opened a CMD Ubisoft acknowledged the mistake directly on Steam, saying: “The cause of the issue has now been resolved.” It then asked affected players to “fully uninstall and re-install the game.”