Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (69%)
• Online Play (16%)
• Glitches (9%)
• Game Crash (4%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Noisy-le-Grand	Glitches	16 hours ago
Colomiers	Online Play	1 day ago
Aubenas	Online Play	1 day ago
Bad Endorf	Sign in	2 days ago
Molalla	Online Play	2 days ago
Paris	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Angelo Cruz (@AngeloC52090258) reported 48 seconds ago

  @FlashFireFist_ @Matt_The_Last @Ubisoft I obviously have a country home and i dont pay extra internet service there ir have a router. Obviously i want to bring my console there for vacations and play whenever i want to. What is your excuse?

• 
  deleteTF (@DeleteTf) reported 51 seconds ago

  @kyegan_ @StopKilingGames @Ubisoft GOG is the same. That's how videogames have always been sold, the problem is that developers couldn't take your physical game away, while digital distribution allowed that, GOG solution is to offer DRM-free and offline installers so that you can still download it.

• 
  A.PC.Gamer (@pcgamerswin) reported 1 minute ago

  @Ubisoft Any chance you can fix the delta disconnects with Division 2. I'm not buying another game from you again. Bunch of cowboys.

• 
  StellaNBella (@BriggsTwins) reported 2 minutes ago

  @assassinscreed Honestly, im kindof excited for this game... I swear if i have to login to my ubisoft account everytime i open the game. I might have to get a cracked version.

• 
  Aeris (@AeristeosF) reported 5 minutes ago

  @imbratorX @Ubisoft Mods can do it no problem. The remake has other things we should worry about

• 
  XaXa ✞ (@xaxa_IV) reported 6 minutes ago

  @macatek26 @Pirat_Nation No bro like some others in the comments you're just a Ubisoft ****-sucker who gets angry when others are even slightly demanding and point out a real problem

• 
  Casey Payne (@casey_Payne23) reported 6 minutes ago

  The fact Konami and Capcom managed to bring out old IPs and still make new IPs it proves the issue is Ubisoft.

• 
  Airo (@Senseilinguini1) reported 8 minutes ago

  @arthur_url1986 There needs to be an uproar, everyone needs to speak up about this because it’s straight up laziness with the animations. It feels sooo choppy. Also, I’m still seeing reused animations of Naoe from Shadows, they have GOT to fix that ….. cmon @Ubisoft

• 
  Krumpey D. Gitzzy (@Git_Stompa) reported 8 minutes ago

  @IronMyTaco @RoytaMustDie This wouldve been one of those “have” moments, it’s important to the mission that there is a storm but whatever You shouldn’t hand wave any Ubisoft mistake with “they will fix it” because disappointing optimism has been their core selling strategy for a decade

• 
  Streaker (@NakedPrimalist) reported 8 minutes ago

  @lilpoopee005 @Matt_The_Last @Ubisoft Oh yeah there is, you see you can download books from the internet, going by your logic anyone who buys a physical book needs to get with the times right? Just wondering why you don't apply the same logic to people who buy books? Why do you only have an issue with people who want their games to be on disc?

• 
  ءخ ذلبط (@majdalm98692956) reported 10 minutes ago

  @Tierra100able_ @Ubisoft you fix this thing or I will not buy ur game

• 
  SirD 🇺🇸 (@Sir_Dammed) reported 10 minutes ago

  @Asmongold's problem is that he's way too susceptible to "marketing hype." He let Blizzard trick him into believing the game would be good again like 5-6 times whenever they'd release a trailer for a new expansion, despite being repeatedly let down. This is Ubisoft bro. If anyone is capable of ******* up a Remake, it's these guys.

• 
  💎💪🏽Tenebris_Knight 🦍🚀🌑 (@Tenebr1s_Kn1ght) reported 11 minutes ago

  @IGN You only report negative stuff about the game and make good things like updates and patches that aren’t fixing broken quests or game-breaking bugs seem bad. Meanwhile, you cheer for patches fixing broken games from clowns like @Ubisoft and @bethesda releasing *months* later.

• 
  Ashutosh (@ashutosh_sao) reported 13 minutes ago

  @UbisoftSupport @Ubisoft someone tried to login to my account, i see following reasons - 1. logging passwords in back-end. 2. not hashing your passwords. 3. someone has access to plain passwords. 4. selling credentials or back-end is compromised. 5. my system is compromised.

• 
  Fuji (@FujikoTheFluffy) reported 14 minutes ago

  @whereisoutbreak @khaliltooshort this is a retarded take. You shouldnt support people that have shown they dont give a **** about the fans, and you should reward people that do. The issue is Ubisoft has burned the fans over and over again, that there is no goodwill left

• 
  SurgeXD_🩵 NSFW DNI (@SurgeMeows) reported 14 minutes ago

  Ubisoft updates siege with good news Comments are all just crying wwwaaaaaa fix this why it no workie it crashed Wdym not updating the game stops it from working Siege passed 11 years old a bit ago, the code is a complete fire hazard to work with give their devs a break man.

• 
  𝕳𝖊𝖆𝖗𝖙-𝖀𝖓𝖉𝖊𝖗-𝕭𝖑𝖆𝖉𝖊 (@HeartUnderBladx) reported 18 minutes ago

  @stonewall1312 This doesn't apply to ubisoft, specially older games. The stupid login on every launch car randomly **** up your account and you're forced to change your password and wait hours to be able to play again. Always pirate Ubisoft games

• 
  Angry guy yelling at clouds (@MasterC2222) reported 18 minutes ago

  @vaultsnake @DiscussingFilm If they hadn’t flubbed AC Shadows so badly, I think it would be fine. The big issue is that Ubisoft has no goodwill left with the fans because they destroyed it all, whereas Capcom and Resident Evil showed that they actually cared. They started at the beginning of the franchise, rebuilt everything slowly, and used what they learned going forward in the new games. Ubisoft is gonna do none of that and is just trying to make a pure cash grab.

• 
  aisha (@spinelessaisha) reported 20 minutes ago

  the anti woke crowd are going to amke you think ubisoft is going woke with ac4 remake as if in the og wasn't wasn't woke cmon now just remember this is a continuation of the gamergate culture, this is a fairly important issue that we haven't fixed yet

• 
  Vendetta (@VforTheV) reported 25 minutes ago

  @SamuelD73279221 @assassinscreed The store isn’t the main issue. The over used inventory UI sucks. It didn’t work 5 games ago and Ubisoft is unable to come up with something new. It’s the same UI copy and pasted for 10+ years.

• 
  Tankahma (@tankahma) reported 26 minutes ago

  @Matt_The_Last @BigLipRadio @Ubisoft Bro what modern game that isn’t a LS game isn’t available to play anymore? This is not an issue for sp games. I guarantee you you’ll always be able to down load AC BF from July 9th till you die.

• 
  Juan-Pablo Rodriguez (@JayP_4) reported 27 minutes ago

  @TheDivisionGame Ubisoft: still not fixing the annoying stash bug or graphic performance on PS5, oh but let's speedrun a fix for a fun glitch. And we had to grind the keys anyway, so what's the point?

• 
  Ducc (@Warducc) reported 31 minutes ago

  @RoytaMustDie @Ubisoft please fix this.

• 
  Patrick de Klerk (@NOtricious) reported 33 minutes ago

  @JSIcey @CrimsonDesert_ you like to roll over arent you. you just accept broken stuff. Bet you are a big ubisoft and bethesda fanboi as well. When something goes wrong you adress or else nothing gets fixed but frankly with this game the patches bring more bad then good.

• 
  Choppanara (@Choppanara) reported 34 minutes ago

  @maxdeploy @StopKilingGames @Ubisoft "Unisoft gets credit" no they don't. Ubisoft says they listened, but nobody is giving them credit for **** except for getting more eyes on the issue of games being killed.

• 
  Yellow Bone Superman (@angelringz) reported 40 minutes ago

  @VegaGotBands theres a dlc for a vr game and like three levels in ready or not (used to be four but the gangwar level got cut) the answers prob how much trouble Ubisoft got in for making wildlands tho lol

• 
  This is weird (@Thisisweir36014) reported 41 minutes ago

  @thegameawards I can understand why so many people are negative about this. It's Ubisoft, they've kept making slop games and broken players' trust so many times. The trailer looks really good, but given Ubisoft's history, I don't surprise people are staying skeptical.

• 
  MIDNA DESERVES HER TOTK DLC (@MidnasLament27) reported 44 minutes ago

  @Martin_OfSiwa I would literally rather have that than let modern ubisoft try to fix it, dude.

• 
  Yahya_Still_Gaming (@YahyaStillGamin) reported 50 minutes ago

  @PsrStephane @lofi_lover0930 That's a you problem, thinking the entire world waiting on what you thinking Meanwhile, Ubisoft has a dedicated hate from the game community for a good reason, this another recent example lol

• 
  K.C. Richards (@thelinedrive) reported 55 minutes ago

  @MightyKeef Screwing up lighting direction is a common **** up with remakes. This isn’t a Ubisoft issue, it’s an industry issue