Ubisoft Connect

Is Ubisoft Connect down?

No problems detected

If you are having issues, please submit a report below.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/13/2026 09:35

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceManthelan Sign in
BrazilTaubaté Online Play
GermanyKarlsruhe Sign in
GermanyBerlin Sign in
BrazilFranco da Rocha Sign in
BrazilLages Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • AnothermillennR Anothermillennialreviewer (@AnothermillennR) reported

    Deeply saddened to hear that Ubisoft is planning on tuning Assassin's Creed into a live service platform. Assassins Creed is an always will be a single player game, this is clearly a cynical business decision that is not in the best interest of the franchise. I won't be buying it

  • PirateBL_R Brianna Reeves (@PirateBL_R) reported

    Ubisoft considered Odyssey and Valhalla live services, so doubling down with Assassin's Creed Infinity seems like the logical next step. It's a far cry from the AC1-R days, but the service model makes sense now.

  • InfinityTias Mathias (@InfinityTias) reported

    @Nibellion Ubisoft been doing stupid decision after stupid decision the last few years. R6 is getting ruined, AC is becoming a live service **** game, Far Cry 6 looks like a PS3 game etc etc.

  • JoffCallaghan Joff Callaghan (@JoffCallaghan) reported

    Also Ubisoft has a systemic problem where they protect abusers which means morally you shouldn't support their games anyway

  • _GameSage_ Sak Abdi (@_GameSage_) reported

    @schillingc Ubisoft had trouble with their seemingly endless map sizes on normal premium games though. I'd imagine this problem would very much continue in a live service one, where quantity can be valued above quality.

  • danno_omen Danno (@danno_omen) reported

    Assassins creed becoming a live service game is a terrible idea in my opinion. Why would you do that Ubisoft???

  • Fusilero1 Fusilero (@Fusilero1) reported

    @Josh2747919 Of all the overplayed ubisoft franchises assassins creed is by far the worst suited for games as a service it's hilarious this is gonna be anthem 2.0 and I can't wait to get front row seats to the trainwreck

  • FunRageDie MoldyNugget カビの生えたナゲット (@FunRageDie) reported

    @abdu__witcher @Sawyer_DAA @Nibellion Actually stuff like live service and mtx and online drm has been done before by ubisoft l, before they became trends

  • HdE_playsgames HdE (from HdE'S Totally Unoriginal Gaming Show!) (@HdE_playsgames) reported

    Hearing that Ubisoft want to turn Assassin's Creed into a live service type thing just makes me realise what a great point that will be for folks like me to jump ship.

  • The_VR_Gamer The VR Gamer (@The_VR_Gamer) reported

    @OrigiGreatness Ubisoft have been making their single play games live service games for years now. Coz they are a ****** company. Not to do with M$

  • jravee_ jravee (@jravee_) reported

    assassin's creed valhalla wasn't nearly as much of a success as origins was so now ubisoft immediately decided to throw it into live-service hell. can't wait for the same exact thing to happen with far cry!

  • PaintClown_ Bobby🌊🐒 (@PaintClown_) reported

    @HarryButAverage @Ubisoft Live service is a term used to describe games made with the intention of being continually updated for maximum profit because of expansions. Ex. Fallout 76, Marvels Avengers, and anthem. The rare case of this actually working is Destiny

  • PaintClown_ Bobby🌊🐒 (@PaintClown_) reported

    @HarryButAverage @Ubisoft Basically selling the game as a “service” you continually buy content for this one game.

  • Gaming_IBoom GamingBoom (@Gaming_IBoom) reported

    @jasonschreier @Wario64 Man the disconnect between Ubisoft and their audience on all of this is just on another level.

  • itsdanielberki Daniel Berki (@itsdanielberki) reported

    @Nibellion I don’t think this move is good for the franchise. Ubisoft is trying to create a live-service cash cow, when the real jackpot was the Ezio trilogy. Go back to the roots and create a story and character driven experience. This is definitely not the way forward.

  • axcelon02 Bruno Carson (@axcelon02) reported

    @chi_colossimo @SkillUpYT what the hell are you talking about, ubisoft live service games suck ***, they feel like F2P games that you need to pay full price for

  • kdubss18 🕺🏿 (@kdubss18) reported

    @YoNippIesHairy to be fair, the writing for ubisoft games been on the wall for live service. The Crew, Rainbow Six, etc. But fort defo started some nasty trends(battle passes that require premuim currency)

  • SainttWolf Saint (@SainttWolf) reported

    @JamesTiddlyQuid I dont like service either. Ubisoft should leave live service to Ghost Recon and The Divison. Oh well, we'll have to wait and see how it is.

  • PaintClown_ Bobby🌊🐒 (@PaintClown_) reported

    @HarryButAverage @Ubisoft These are almost always scummy soulless half finished games made with the sole intention of large profits. they are never finished at launch because they think they can just fix it post launch lol

  • HarryButAverage averageharry 😼 (@HarryButAverage) reported

    @PaintClown_ @Ubisoft Wtf does it mean by live service

  • Tyler74804399 Tyler (@Tyler74804399) reported

    @jasonschreier @Wario64 Ugh live service is so stupid ugh ubisoft stop being stupid and just make it single player not stupid live service

  • BadTasteFPS Jonty (@BadTasteFPS) reported

    @TamiTheBlub @jasonschreier Live service assassins creed + sh*tty people still being in the company = yup it’s Ubisoft

  • xRainbowSnailx CurrentlyCountHuskula➐ (@xRainbowSnailx) reported

    @Bolverk15 @datnofact Remember when ubisoft made good, complete games? Do they have any franchise left that isn't basically a live service?

  • BaraArchery Adrian | B-L-M (@BaraArchery) reported

    @colorofsakura yeah exactly.. Ubisoft still can't be arsed to do anything about the nasty ***** within its company also,when a live service game is an MMO or PvP game then it's fine I guess. but

  • JoGribbin Joseph Gribbin✨WISHLIST GRAPPLE DOG !! ✨ (@JoGribbin) reported

    Picturing Patrice Desilets and his team, working hard on the 'Prince of Persia: Assassins' prototype, thinking 'wow if this game is good and people like it, maybe Ubisoft will exploit my work forever, and in 14 years they'll announce a live service thing that nobody understands'

  • mrbenhay Beni🇭🇺 (@mrbenhay) reported

    @Nibellion Crew, Division, Ghosr Recon Wildlands, Steep etc... How many games/franchises do Ubisoft need to **** up just to realize they're bad at making these live service AAA multiplayer games?

  • ManofsteelH23 Harris🥂🌍 (@ManofsteelH23) reported

    @IGN @SKizzleAXE Ubisoft and live service why am I not surprised doesn’t even matter tho they ruined Ac a long time ago anyways

  • StefanMaad Stefan M (@StefanMaad) reported

    @MychalTsss @MarinaraMonsta @Ubisoft 14000 employees, name a company that big that doesnt have problems like this. Its disgusting but Ubisoft are not worse than anyone just because people share their stories

  • PrimeDidact PrimeDidact (@PrimeDidact) reported

    @MRNOFOXGIVEN @Ubisoft @assassinscreed And that was really my problem with Valhalla: too much of a good thing.

  • TheVoiceofTOD Tom (@TheVoiceofTOD) reported

    @GTS_Tweets @assassinscreed Live service open world Splinter Cell sounds worse to me though. Ubisoft need new ideas.