Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (54%)
• Online Play (22%)
• Glitches (18%)
• Matchmaking (4%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Noisy-le-Grand	Online Play	4 days ago
Toronto	Sign in	4 days ago
Madrid	Online Play	5 days ago
Barranqueras	Glitches	5 days ago
Acapulco de Juárez	Glitches	5 days ago
Kowloon	Online Play	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glitch (@GlitchTwitched2) reported 2 minutes ago

  So my take on this is Im personally not gonna bend a knee to everything they do I respect the devs and the ppl who are truly passionate behind some of Ubisofts IP’s I will always be extremely cautious around Ubisoft and their bullshit And im not a problem for doing that

• 
  kam (@KamtanaR6) reported 3 minutes ago

  @fettR6S your new video about the bans is not completely accurate and I want to shine light before misinformation gets spread. In game messages may say cheating, the email however says the real reason for ban. In the past when Spoit was speedrunning bans, they have not started the bought account/alt account bans yet, and he was purely getting banned for CHEATING based on stats and fast rank ups. Last season with Ranked 3.0 was the first season we have seen where R6 decided to ban bought accounts, and all of the emails say breach of conduct despite in game saying banned for cheating. A huge problem with this, pros who log in from a teamhouse, a hotel, military that log in on base or abroad, every day people who just move houses or change internet providers, people who use VPN's or exitlag where the IPs will show different geolocations, will all be at risk of getting banned also. Now obviously this is not the main cause, R6 has a big scene for buying accounts even at the pro level. We even see pros sell accounts and we've seen pros scam account selling. The biggest cause would be the scene for buying accounts. Personally I dont think its right, I've bought numerous accounts myself so you can call me biased, but even unbiased Ubisoft has broken promises with the community and has made their "LIMITED TIME" skins available again and even at that has scalped ******** out of those items for a ridiculous price, and hardly has given any of that back to the community it seems. If we give so much money to this company why does it seem like they are always betraying us. Ubisoft had it on their websites for what seasonal skins and battle passes were, both were defined as limited available items, now they are back in store, even in alpha packs, it is betrayal. Soon we will see Chroma Streaks, possibly pro league skins, black ice bundles, all available again yet no sight of marketplace. We were branded a new secure boot for the game this season, and the panel team talked about DMA problems, yet in the new secure boot metrics, you dont even have to enable IOMMU which is literally what Valorant and Faceit are using TO DETECT DMA. Ubisoft surely isnt allocating money to staff manual bans. I know so they are still paying case workers out of New Dehli, Cairo, Cape Town, to handle cases and arent even doing proper investigations for account issues. It is a disgrace to give Ubisoft any benefit of the current dung ball they are rolling us all into as players.

• 
  Tamizh (@neomkstalinist) reported 5 minutes ago

  this is why ubisoft does season passes and live service **** cause gamers need to be entertained all the time

• 
  KiNGKiD (@TH3KiNGKiD) reported 7 minutes ago

  @Rainbow6Game is there a reason I can’t load into a game these queue times are insane what’s going on Ubisoft? Fix your servers

• 
  Spex (@spexr6) reported 10 minutes ago

  @Ubisoft @UbisoftSupport im mid game and you guys dc me and one player from there team and made the game a 4v4 and we couldnt join back and then i get a ban saction for it? PLEASE FIX THIS.

• 
  Nat Nivram (@NatNivram) reported 12 minutes ago

  @PlayStationAsia Just tried to seek help with a PS Store purchase but was told to get help from Ubisoft even though all the transactions were through the PS Store. Just terrible issue ownership and servicing, even when I’m actively trying to give you money. Do better, Sony.

• 
  Glitch (@GlitchTwitched2) reported 13 minutes ago

  Im saying they have Ubisoft connect tho it’s the worst ******* gaming service ive ever used in my entire life And it has cross platform built in It’s perfect.

• 
  maxMINY (@max_miny12) reported 14 minutes ago

  @JaceAVinson @lolwtfbbqbread @BeatEmUps PT was never sold. The crew is an online game that Ubisoft shut servers down to for both physical and digital versions. As technology changes you also lose the hardware to run legacy formats. I had VHS movies I bought. But guess what vcrs broke and new ones today costs $1000.

• 
  Nat Nivram (@NatNivram) reported 15 minutes ago

  @PlayStation Are you guys going to try and win back your customers’ trust? I even tried to buy AC Shadows from the PS store, ran into a technical problem and you and Ubisoft have just passed me around. Embarrassing shambles all around.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 🐝GTAraj🐝 (@GTArajgaming) reported 17 minutes ago

  @darthv72 @TYPOGRAPH1C @XBOX Absolutely not, it's a possibility for them to yank it at any point. Licensing issues can have the game removed from stores, it shouldn't mean permanently removed from your library. It was unnecessary for ubisoft to have that much control

• 
  Steve Baker (@darthv72) reported 17 minutes ago

  @GTArajgaming @TYPOGRAPH1C @XBOX Ubisoft had licensing issues and were forced to revoke. As long as you have the disc, you can play it as much as you like. Even if they revoke the digital license. Forza horizon 4 has been pulled (digitally) due to licensing. I can still play it. you are overthinking it.

• 
  Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported 18 minutes ago

  @TheChancellorBR Ubisoft sucks. Too vague? The only thing that never gets broken is the store 🤔. Priorities right.

• 
  SilverBoarMedia (@AbcAbc347433) reported 20 minutes ago

  @goinggoldfilms @Disass They're completely ripping people off for something that looks no better than Watch Dogs and they even pulled an Ubisoft with their fake advertising that they should get into trouble for.

• 
  meef. (@meefdaog) reported 27 minutes ago

  @Ubisoft fix your dumbahh game I can only play the game at 45 frames for so long

• 
  Aaron Ramirez (@XARAY10) reported 27 minutes ago

  Siege Might be the most sorry lobbies ill be in. There's so many cheaters with Xim and Strike Packs users with no shame on using them. Ubi Barely handles them. people literally spam crouch, TK, and throw the ******* game if someone pisses them off. @Ubisoft PLEASE fix this BS

• 
  DYCAMAX (@Dycamax) reported 28 minutes ago

  @jui_cyapple You right and I am agree with that but the problem is Ubisoft doesn’t want Rabbids and Rayman coexist together.

• 
  FuzzyQuils 🇻🇦 (@FuzzyQuills) reported 28 minutes ago

  @BrodieOnLinux My guess is that Ubisoft's initial upload got approved then someone else managing the appID at Ubisoft uploaded a broken build afterward that didn't include the game files. (2/2)

• 
  Jesus in Sneakers (@pxperman) reported 36 minutes ago

  These are actually valid observations that Rockstar should be looking to fix. They’re the industry standard when it comes to graphics and detail in gaming. There’s no way they should be allowed to get away with Ubisoft-type slop.

• 
  cait (@8ptCross1099) reported 37 minutes ago

  Nothing like trying to do a Manhunt and going down because the game has to load. @Ubisoft PLEASE, FIX DIVISION 2. JFC this is getting old. #thedivision2

• 
  Guff (@NoLimitGuff) reported 38 minutes ago

  @Rainbow6Game Yo ubisoft FIX YOUR ******* GAME HOW ******** AM I IN A RANKED GAME BLUE SCREEN FOR 40 MINS ALREADY

• 
  Savior 🙏 (@SaviorZZZZZZZ) reported 43 minutes ago

  was playing Far Cry 3 and ******* ubisoft had my game crash so I opened twitter and saw this bomba please man

• 
  Indica 🔞⚠️ (@indicavulture) reported 44 minutes ago

  @GhostRecon I'm actually deleting this **** til yall fix the loading. This **** is dumb. Please fix it as soon as possible. There's no reason for the entirety of your game to not be opening for the majority of people. Get it together Ubisoft oh my ******* god

• 
  TJ (@foreversausages) reported 44 minutes ago

  @MightyKeef Yes. **** Ubisoft. Utter ******* AIDS games that are broken.

• 
  white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported 48 minutes ago

  @TheDivisionGame Man I know how my deaf grandmother really feels now day to day. How does a game that almost 3000 days old have these issues?. The laziness is beyond comprehension. Get to work and fix the problem already. Absolutely no excuse for this behaviour fu Ubisoft.

• 
  LAZOS NIK47 (@LAZOSNIK47) reported 54 minutes ago

  EA, activision, ubisoft no one talks about these other things that are unprofitable, for EA the same game every year and no one has a problem💀

• 
  Devils Advocate (@M3ta_Save) reported 55 minutes ago

  @Steve31205369 @roro__c I'm not arguing about playstations digital future I'm arguing about this point specifically. I think consumer rights for digital products should be mandatory. But in this case we don't know of sony did this because they wanted to or if StudioCanal just didn't want to renew. If it was the later then sony doesn't have a choice in the matter they just following the law. Also I dint know of any case where sony themselves has removed games from somebodies library that hasn't broken TOS without a refund. Other devs have like Ubisoft with the crew but don't think I can name a single sony owned IP that this has been the case. Although I'm happy to be mistaken.

• 
  𝐃𝐚𝐫𝐤𝐬𝐢𝐝𝐞 (@TheDarkside54) reported 56 minutes ago

  @matcu1357 @ThirteenJoests @TheBuildHubGG It's possible there just to ******* lazy to add it, add ubisoft connect login to sync progress problem solved

• 
  David Phipps 🇺🇸⚔️ beep/bop/boop (@dragbug1) reported 58 minutes ago

  @seanaintsmart @jan_volad You seem to fail to understand the real issue. The issue is about ownership. Digital is fine, I like it better too, but per Ubisoft, and Sony, I do not own it. It's a digital license. I want ownership and I want to give it away or trade it or sell it. Get it yet?

• 
  Dilly Dork (@DillyDork) reported 59 minutes ago

  @PrizrakLuganska @PhantomNarukami Concord was a multiplayer live service game advertised on that. People knew the servers would go down eventually. The Crew however could have been ported to an offline version to remain playable, but was delisted by Ubisoft instead

• 
  BloodDevil (@BloodDevil0) reported 59 minutes ago

  @popuniversee @Ubisoft come play it on PC problem solved