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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (21%)
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Game Crash (10%)
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Glitches (9%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Prescott |
Sign in | |
 Rio de Janeiro |
Online Play | |
 Northampton |
Matchmaking | |
 Dreux |
Game Crash | |
| Paris |
Sign in | |
| Villefontaine |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Alec grocott
(@GrocottAlec) reported
@xDeaviatRx117 @Shrapnel_117 @mrgruntington My main issue with the newer assassins creed games and most Ubisoft is how bloated they feel … feels too much like quantity over quality
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Edge Control Vlaz
(@idontsipwok) reported
@Ubisoft fix ya ****** hit Detection in ur Games😒. shi Gmt
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Rhize
(@RhlzeFPS) reported
Hey @Ubisoft wanna fix your servers so I can actually get my elo up?
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Jas Thandi
(@kenshin9) reported
@UbisoftSupport @UbisoftSupport I still have this visual bug since the new season install. If i log into another account via uplay this issue does not happen, apart from the jittering. Only happens on my account via steam.
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Brandon
(@BFaulk96) reported
@Rainbow6Game Yeah okay, except I'm going on day 4 or 5 of being unable to play. I open the game and get connection errors, followed by a blank menu screen. I thought it was maybe something wrong with my computer, so I uninstalled, reinstalled, and validated my files, but nope. Just Ubisoft.
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lone FM
(@aryconquest) reported
@DaTruth277 That’s the damn issue. And now they have micro transactions in the game smh. That **** don’t help. Just bring back Prince of Persia and Splinter Cell @Ubisoft
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MELISSA
(@SpeckkyDog) reported
@Ubisoft do you want breakfast because ill feed you useful information on HOW ******** TO FIX @Rainbow6Game 🥣🥄 soo can i spoon feed you 🥺🥺 🫶🏻🤤🥹😎 <3
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Meowski '**** Corsair' Catovitch
(@catovitch) reported
@glitchedrobocop @bethesda Yeah, Ubisoft and Bethesda are the worst for it. Just don't care to fix things after release. Or before release. It'd hardly cost them much money, either.
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Will
(@will35543) reported
@UbisoftSupport Are you guys going to release an update statement on the Ubisoft connect limited challenge issue. Why add a challenge when it’s impossible to track it and claim it.
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Nyce Playz
(@NycePlayz) reported
@videotech_ I don't know but I wish Ubisoft would buy the rights to RDR2 and fix RDO.
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Hunnid
(@kindafelloff) reported
@Lan_wuts @OrdinaryGamers You see the thing with Ubisoft is there’s always something so if none of these things are the problem then the problem will most likely be uninspired, unfinished, buggy gameplay. I’m not even trying to hate because I genuinely want to see them succeed but it’s da truth
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4thchairmandragon
(@4thTojoDragon) reported
@Win98Tech - Needing Ubisoft Club + always online to save any progress in single player campaign -Live service which consist of playing existing maps with modifiers to get cosmetic/item unlocks -Weekly service update patches be from 6-15GB installs
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Luke
(@LTP2021) reported
@UbisoftSupport I want to delete my Ubisoft account please delete so I can make new one and connect and this will solve issue but I can’t delete it cause I don’t have access you guys disabled my Ubisoft account not ea
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~
(@WrldSnow) reported
@ShawkR6 Why are u encouraging cheating and dont use the oh ubisoft does nothing about it so im doing it as awareness, because that just makes u more part of the problem
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SCHICL1M
(@PietroD46463973) reported
@UbisoftSupport if u cant see my chat i will put my problem down there: yes, im referring to the cross progression, i already contacted the italian ubisoft support but they told that i can't get all my skins. For me it's ok even if i lose the skins i get from my 1st PSN account
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Gage
(@Gaage69) reported
@UbisoftSupport PC servers must be down again cant login to Ubisoft Connect to get on Rainbow 6 says connection failure
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Millennial PC Gaming Aesthetics
(@MillenialPCAest) reported
Back in the day, before these fixes were created, Ubisoft made the decision to stop selling PT. It was a ****** move, but less ****** than selling a broken game.
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Kevin Mckenna 🏴
(@Avaeck) reported
@toadrick @AbertayUni @RyanJLocke Haha I know right, I got my 5 year Ubisoft service badge in July and couldn't believe it. 🙈
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Zana Dlier
(@Zana_Dlier) reported
@Rainbow6Game hi ubisoft we’re from Iraq and in our country we have electricity problems sometimes its turn off while we are in ranked matche amd we cant do anything and sometimes we get banned because, please reduce banned time its too much for us,u can custom the location and reduce banned .
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Ozzina Arcane
(@OzzinaArcane) reported
@nichegamer It's worth noting the multiplayer was broken on the Ubisoft Connect version and consoles as well. It's just never worked right, even in the original release when they added it. Me and my friends had constant desync issues on Ubisoft's launcher.
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Romeo Montecchi
(@_RomeoMontecchi) reported
@Rainbow6Game @R6esports my ubisoft name is eduz27 i tried to contact you on the web site but i only riceved one answer that not can solve my problem, i play on xbox one my gamerat is xxgodxx8363my friend gift me the battle pass but i didn't riceved the battle pass rewards that i had already unlocked.
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Sonny 🇲🇽
(@SonnySoxFan) reported
Love that my 3 day battle pas booster was essentially worthless because of how many server issues you had @ubisoft
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Colby Carter
(@ColbyCarter87) reported
@Ubisoft is there a reason why there’s absolutely no way to go to support chat on your website? Why can I only create a ticket? You guys have the worst customer service I’ve probably ever seen.
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Shardan #SaveWarriorNun
(@Supreme_Shardan) reported
@sjnoexiste Because ubisoft has a problem with the original creator
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John Hager
(@JohnH___ZFG) reported
@UbisoftSupport @Ubisoft YALL NEED TO ******* FIX YOUR HIT REG ON SOUTH CENTRAL SERVERS OMG IT SOOOO BAD
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AngryAngler13
(@AngryAngler1313) reported
Hey @Ubisoft and @UbisoftSupport for division 2...... how about instead of focusing on dumb apparel cache events you fix the game! Fix matchmaking! Fix loot drops, Fix bugs. Just food for thought. Pull your head out of each other asses IDIOTS!
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Romeo Montecchi
(@_RomeoMontecchi) reported
@UbisoftSupport my Ubisoft name is EDUZ27 I tried to contact you on the web site but I only riceved one answer that not can solve my problem, I play on Xbox one my gamerat is XxGodxX836 my friend gift me the battle pass but I didn't riceved the battle pass rewards that I had already unlocked.
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Matt the Mediamancer
(@ItsMattLOL) reported
If @Ubisoft could even put the minimal effort in to fix the #ScottPilgrimVsTheWorld port for steam, It would be a top contender for best game on the #SteamDeck right now. But as it stands, it doesn't work at all right now. #KillOffUplay
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Daniel Rhey🇺🇲🇺🇦
(@PsychoDan198) reported
@IGN I'd give it a 7.5 out of 10. If you're a fan of the original I would recommend it if not 50/50 way of the water had its issues with continuity but overall and okay film. By the way what the hell happened to the Avatar game that Ubisoft was working on? Maybe ask them IGN?
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Tristan
(@SeekNDstroy4232) reported
@VarsityGamingTV @Ubisoft Yo wassup bro can you help me with this problem on siege? it keeps saying there was a problem authenticating the ownership of this product