Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/12/2026 00:45

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilTaubaté Online Play
GermanyKarlsruhe Sign in
GermanyBerlin Sign in
BrazilFranco da Rocha Sign in
BrazilLages Sign in
United KingdomWeymouth Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • SerialWoah Wade (@SerialWoah) reported

    @watchdogsgame Their responses to my questions didn’t seem robotic or corporate at all, which is a fantastic for customers with issues. Keep doing you! Go Ubisoft!

  • fykfrantic 👑 (@fykfrantic) reported

    @Ubisoft NOBODY asked for this, the fans literally want the traditional style game since you brought up this live service bullshit.

  • CyberIsWhere CyberVerse (@CyberIsWhere) reported

    @Alexm03112k20 @CrossArchon They can’t solve MNK on console, That’s not a Ubisoft Problem, That’s a thing that Microsoft and Sony have to fix.

  • LukeWhiteman10 Mrlukemonster (@LukeWhiteman10) reported

    @Ubisoft Why a Life Service game AC that gonna break the AC RPG line why can't they just stay as RPG and not life service game and most life service games I think went bad anyway so please don't do Life Service game AC please stay AC RPG I'm a Big AC RPG Fan not AC life service game.

  • TheJurassicPyr1 TheJurassicPyro (@TheJurassicPyr1) reported

    @BikiniBodhi Unfortunately Ubisoft can’t do anything about mnk as far as we know. I’ve heard rumors Ubisoft is banning mnk users for ddos since that’s all they can because Microsoft and Sony won’t cooperate.

  • Ryanbgt3rs Ryan B (@Ryanbgt3rs) reported

    @Easykill42 @Ubisoft The vast majority of live service AAA games are failures. They are going to destroy a beloved franchise just to make more money on micro-transactions and dlc with no substance.

  • jedimastertoke Kyle Rios (@jedimastertoke) reported

    @JMW_BOYZ @NextGenPlayer Yea I'm sure Ubisoft of all companies is gonna do something new and different 🙄 some people do like live service, some don't. Doesn't make them real players

  • xerophora xero (@xerophora) reported

    @Rainbow6Game please fix ubi's server, i just got dced on ranked game and can't even reconnect, change my connection, still can't even reconnect, end tasked the ubisoft, still can't reconnect, and then got abandoned :)

  • jedimastertoke Kyle Rios (@jedimastertoke) reported

    @JMW_BOYZ @NextGenPlayer Yea I'm sure Ubisoft of all companies is gonna do something new 🙄 some people like live service, some don't. Just cause people don't like it doesn't mean it's fake outrage

  • Nick0nTwitch Nick0nTwitch (@Nick0nTwitch) reported

    @lendezi @BikiniBodhi @Get_Flanked I think the cheater issue is putting the biggest dent in siege rn. Siege has always had cheaters and we always gave Ubisoft the benefit of the doubt that they would eventually fix the problem but it's been 6 years. Fix the cheater problem if possible and gain organic traction.

  • semiautogamer Kahn (@semiautogamer) reported

    @TyroPSD @Ubisoft Cant tell when my account is blatanly being used by someone else but will happily give out login info and disable 2fa because the guy said please lmao what a joke.

  • pasta_wheat Quarantined Box of Wheat Pasta (@pasta_wheat) reported

    @Ubisoft @watchdogsgame I'm sure everyone is just so excited to see how Ubisoft will create a @watchdogsgame full of MTX. A service they hope will last 10 years so they can continue to squeeze money out of people with as little effort as possible.

  • littlezeusboy littlezeusboy (@littlezeusboy) reported

    @veetwentythree Is the online in watch dogs legion working for you ? it seems I can’t log in from the past 3 days now ! keeps giving me a Ubisoft server error

  • IHiTUDoWn MeHasArms (@IHiTUDoWn) reported

    @UbisoftSupport Hi. I have Problems wirh logging in into my account. It says that the Ubisoft service is unavailable right now.

  • TheDrLipa TheDrLipa (@TheDrLipa) reported

    @R6sLionPENTA @RogueN9 Welcome to ubisoft. Even working under them for customer service is a headache.

  • Zorzi_R6 Zorzi🇮🇹 (@Zorzi_R6) reported

    @FragzR6s @Ubisoft Obv bro, but with all the problems that this game has, they think about this bullshit...

  • FLMarlins85 FlamingLiberalSA (@FLMarlins85) reported

    @jasonschreier Ubisoft should not be given the benefit of the doubt when it comes to live service

  • RedKonflict RedKonflict (@RedKonflict) reported

    @CyberIsWhere @Alexm03112k20 @CrossArchon Welllll actually Microsoft did mention a while back they have an API specifically for this problem, it's up to Ubisoft to use it.

  • CyberBeast17 Albion (@CyberBeast17) reported

    @CyberpunkGame Stfu you’re is product is garbage, your whole development team is one of the worst in the industry, since release (>6 months) you can’t fix ****. Rockstar, Ubisoft, EA the ones you mocked before the release make so much better games, your whole success because of the witcher 3 xD

  • burly120 burly1 (@burly120) reported

    @Ubisoft @assassinscreed It disappoints me that Ubisoft did not call the live service The Animus bring it full circle from AC4.

  • SGulgi Sam, Friend of Chaos (@SGulgi) reported

    I just had the most bizarre dream that Ubisoft, as a promotion for Far Cry 5, ran a service where if a person died you could use an app and they'd come collect and bury the body for you.

  • jedimastertoke Kyle Rios (@jedimastertoke) reported

    @JMW_BOYZ @NextGenPlayer Or people who don't like live service games. Ubisoft makes cookie cutter games that all have the same mechanics. I don't need assassin's Creed live service. Their new AC games are already bloated to hell

  • oxygenindigo Gan Ainm (@oxygenindigo) reported

    @DreamcastGuy This has been Ubisoft’s business model for a while now. Shame to see a once great company almost completely abandon its legacy of creative and fun games and go the way of life service skinnerbox crap.

  • LordVamparys Lord Vamparys (@LordVamparys) reported

    People complaining that the next major AC is probably a live service game and condemning it before even a sneak peek is shown, is peak zoomer gamer. I'm sick of service games like Destiny too, but who's to say Ubisoft won't kill it with thairs? Imagine the potential of it.

  • HazMattisHere Rated M for Matt-ure (@HazMattisHere) reported

    @redmenace000 @HardcoreMetal89 @OrigiGreatness All of you are joking right? Ubisoft has been trying to turn everything into a live service for a long *** time. How in the flying **** does gamepass have anything to do with Assassins Creed? It isnt exclusive you ******* morons

  • mescwalrus Mesc - A King Of Hell (@mescwalrus) reported

    The new Assasins Creed game is gonna be a live service...Cause that's exactly what players of single-player games asked for. If I wanted to be a douche bag and play Destiny I would. Hopefully, Ubisoft doesn't **** this up. #AssassinsCreedInfinity #thursdaymorning

  • Gauchograd99 Alex Kalionzes (@Gauchograd99) reported

    Now that @Ubisoft has made #AssassinsCreedInfinity a "live service" I don't have to worry about ever buying an AC game again. Haven't played since #BlackFlag as I'm just done with AC games. Even Greek and Egyptian games didn't hook me.

  • thedigfox Digfox (@thedigfox) reported

    @pizzamorg @SkillUpYT I think their definition is any game that monitises its games after the initial sale. Of which so many do now. Recent AC & Ubisoft games already fit that Live Service definition.

  • Individ81851484 individual (@Individ81851484) reported

    @TheCrewGame @Ubisoft @UbisoftSupport Please optimize the crew 2 for windows 11 It's lag and shutters ruining my experience with game....

  • Coff3Addict Coffee Addict (@Coff3Addict) reported

    @QBR6_ @Ubisoft I am an alpha player from console and siege was my second fps game after cod that I enjoyed the most. Seeing these things makes me sad. Every SI reveal they promised us better anti-cheat(since y2) yet we are still facing same issues.