Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (61%)
- Online Play (22%)
- Glitches (12%)
- Matchmaking (4%)
- Game Crash (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Gonçalo
|
Online Play | 5 hours ago |
 Isola Maggiore
|
Sign in | 1 day ago |
 Lomé
|
Sign in | 1 day ago |
 Aïn Kercha
|
Sign in | 2 days ago |
 Tizayuca
|
Sign in | 3 days ago |
 Paris
|
Online Play | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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McBidens 🍸🌹🌸 (@McBidens) reported**** Ubisoft support man, you open a case to get something fixed, something you've tried every possible solution for and find out you can only fix it through ubisoft directly doing something. So you write out a well thought out case and your response back is "you can't do *insert thing I was very clearly not asking them to do* so I will be closing your case, you are free to reopen one if you have any further questions, thanks for your understanding." and then you just can't write back to them. Omg man I can't.
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Sof c, ❀ (@sophia26_d) reported@Ubisoft not touching that incursion until they fix the bullet sponge scaling on heroic
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Bizmut🐸 (@BizmutCS) reported@CounterStrike @thegameawards @KaciAitchison This is deathmatch in Counter-strike 2. Fix it or embrace it and publicly say it's allowed to cheat in CS2. CS2 is a joke and doesn't even deserve a positive mention from anyone. Give us a date when you will release anticheat or give up the title of the best esport game. You are as detached from players just like 3A gaming industry. Valve is no better than EA, Blizzard or Ubisoft.
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DGAMER (@d_Gamemaster) reported@Doctor_Cupcakes How did some of the devs behind Rayman 4 react to being shifted to other projects like Horsez? What were the difficulties of working with the Jade engine? Were there any Ubisoft executives that specifically had major issues with the project?
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chantelle lewis (@mcflybiggestfan) reported@emzy_leigh @TCWCrazyZaku Look I’m gonna say this but ubisoft should’ve stuck with dlcs. They should’ve never done live service or live streaming. At least with dlcs, you have the song you paid for. And when servers shut, you can still play the songs
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KritiqalPerson (@KritiqalPerson) reported@GhostRecon When are you gonna fix the Fallen Ghosts DLC? Achievements not unlocking VIP Extractions enemy spawns are bugged @Ubisoft @UbisoftSupport
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David Watson III (@david_watson88) reported@ecfeclipse @GhostRecon It's Ubisoft they need money to fix their **** up with the new ghost recon they're trying to make so they're asking the community to make it for them
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Hector Sorto (@SortoCaballero) reported@Atalbur_design @BlizzardCS i have the same issue, include i don't know how because i use authenticator and only got 3 mails, mi rockstar and ubisoft too
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x0Kharnage0x (Alex) (@GeneralKharnage) reported@XBOXSupport Lag switchers on The Division 1 on Xbox make the game basically unplayable. @Ubisoft @UbisoftSupport
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Marek H. (@Roiser0) reported@SolarWing83 @Pirat_Nation The crew was removed because it's servers got shut down, even your disc won't work. Ubisoft did that, not Sony. Afro Samurai 2 was a broken game that was meant to be in 3 parts, thes refunded everyone, same with Hotline 2, ppl got refunded. That doesn't count when they refund u.
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Rick (@DrunknMonkeyy) reportedWhy does your game crash a thousand fkn times after an update? Uninstall from steam, try to install on your dogshit app and it takes me right back to steam....JFC get it together @Ubisoft @Rainbow6Game
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Dractheimpaler (@HarryJohnSmth) reported@Willydawildcat @JAYGAMING029 And could they need and should be all guns sound the same. Breakpoint had the same problem and they added better sound to ask M4 and acr. They should have done the same to Wildlands but ubisoft does not care enough
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JerBer (@JerBer11B) reported@GhostRecon "We will get back to you on CPU issues at a later date." Sure you will...but player trust is already eroded. Gonna make the next game real hard to purchase. I'm not buying any more ubisoft games until I see ubisoft do the right thing.
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AntiMetaDoom (@AntiMetaDoom) reportedI ain’t gone lie, I think it’s super corny for Ubisoft to push Destiny Content creators for the Broken Rain Incursion. Lots of Division agents should have gotten that spotlight. Why should they loose opportunities just because Destiny 2 died. Would have been cool if they atleast let them play on the same squad to get some eyes on them. But wherever, I’m just a guy with a YouTube channel with 600 subscribers.
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GC 🇧🇷 (@GCGamerOficial) reported@KianChopper No, I’m not. You post leaks every single day, but you avoid some serious flags by Ubisoft because you don’t show any image (usually, because you understand that always when u post assets: problem) But the entire INFORMATION (the leak) is still there. What i contradicted here?
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Pe-Koe Arts (@PeKoe_Arts) reported@alhumaiem @Darkfoxx71 @Ubisoft A lot of people are having the same issue. Hopefully a fix is on the way soon
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NavyVetRex (@RexNavy) reported@maximumfoxeh @GhostRecon @Ubisoft I understand that the bugs are frustrating, but the update has only been live, for less than a week. So they're going to need some time, to figure out what went wrong, and how to fix it.
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Hunter (@Hunteri_) reported@SpawnYaardReply I think the real problem is that Ubisoft could never make an interesting modern day in the franchise
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mortis (@harutamoder) reportedlook I'm happy for this person but i can't get refunds for all my ubisoft games cause I can't login to my third party account
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Kill3RToNE #GTAVI (@killertkr6) reportedAbsolutely Disappointed By The New Update The PlayStation 5 Version It Just 60 Fps Nothing Changes Loading And Textures Are Still The Same . Pc Version Still Has Stuttering Issues Also Video Settings Won’t Save EveryTime I Open The Game I Need ToChange The GraphicsAgain @Ubisoft
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robolto78 (@robolto78) reported@Ubisoft Until you guys decide to fix a game that doesn't work on next gen BEFORE you update the graphics to next gen, you won't get another penny from me. It's insane that you let people purchase this game knowing good and well that it won't work on modern e core PCs. Shame on you ubi!
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hanse_x 🌙 (@hxnxexx) reported@justdancegame @DaniloCroft (1) hey JD team, I'm sorry to ask here but has there been any issue with the most recent fankits? Asking because the exclusive assets that should come to the Ubisoft Creators Program members haven't arrived yet, I asked other people who are members and neither of them received it
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Dr. Cheems Manhattan (@sv_drcheemz) reported@RKRigney I never had my account hacked, but I had lost my phone multiple times with steamguard activated. I send them a ticket with the issue, they ask for some questions to confirm it is me and done. Big contrast to my EA and Ubisoft acounts that are still stolen 15 years ago.
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bishop (@puppyboybishop) reported@Alka_FPS so let’s break it down to “pull” an account you need some form of past or current login to the account or you need to have a rep at ubisoft pull them on average it’s about $300 per pull and rare to find a rep willing. you think that’s more likely than the name being bought??
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Oliver Darko (@oliver_drk) reportedEric Baptizat went to EA. Despite of all the problems Ubisoft faces, it's probably still a safer environment than post-acquisition Electronic Arts.
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McBidens 🍸🌹🌸 (@McBidens) reported@UbisoftSupport hey my case was closed after one response from ubisoft support and I don't feel they properly addressed my issue or understood what I was referring to. I don't wish to start a new case nor do I have the ability to reopen this one. Is there any other way I can contact ubisoft support, perhaps an email or a phone line? I really need my issue resolved.
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sdeezy (@yrusalting) reported@Ubisoft how are you going to have a 25th anniversary for one of your best game series and have yet to fix a SIX YEAR OLD BUG that leads to an infinite loading screen??! Just bought it on PC and can't even play. I was excited for the new update but now I'm asking for a refund.
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RenovatedLee (@RenovatedLee) reported@spykicksin @kabrutusdeid There were people complaining about the login bs with Campaign Evolved, no-one expects quality from Ubisoft anymore lol, I should be able to just use the login from whatever launcher I bought the game from and be able to play without limitations. That's not whining.
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Neoh 💿 (@neohnerdin) reported@BraidzMCau @Brooks_exe @DirtDisrespect That’s the thing Ubisoft games at their core SUCK!!! GTA never has had this problem.
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TrophyguyAsh (@LionheartAsh1) reportedHe's not wrong for a GTA game, 90 quid is a good price because you will get great content. The problem is that A) you are putting some single player content behind a deluxe edition B) other companies will do this and put rubbish content to make up value (Ubisoft for example)