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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arese |
Sign in | |
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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SaveGrowtopia
(@EjjNub99847) reported
For the people saying ‘go to @… they’ll solve your problem’ If I had a problem, I’d go to Ubisoft support, not bots.
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King Namazu 🔱
(@Wasshoi_14) reported
@JustJohnGAMINGG @assassinscreed I think there was a connection error happening at Ubisoft earlier in the day and redeeming the weekly challenges triggered a bug that made the game think you had 0 keys so it replaced what you had with what you redeem. Seen many people on reddit saying it happened to them also.
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Solar_087
(@087Solar) reported
@Ubisoft R6 has been out for 10 years and you guys still cant ******* have good servers. Fix ur damn game!
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deyhit1
(@deyhit1) reported
@UbisoftSupport cant open ubisoft connect Error dolphin-028 tried everything is the sever down please help me
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مَجْهول🇵🇸
(@FnG_Anonymous) reported
@Rainbow6_UK Thanks for further butchering the game. As expect from your incompetent team. Broken audio, broken hit reg etc. it surprising how incompetent the siege dev team is. Anti cheat is a ******* joke. Xim users are all over console lobby. Typical incompetency from Ubisoft.
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RatchetGamingAllstars
(@ll_PeeVVee_ll) reported
@K_Y_Bob Noting really changed still the same experience as steam just another launcher in the background you still get asked to sign in to a ubisoft connect and rockstar account if they get rid of launchers players mite switch but no ones wants use mouse and keyboard to sign in everytime
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Lucas 360
(@Lucas_sja) reported
@UbisoftSupport @UbisoftSupport It's still broken, but this time it's the general server, when entering the game it appears that the Ubisoft servers are unavailable.
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🌞 Show Goon Steezie
(@Kayvon_Steezie) reported
Ubisoft yall need to get yall **** together with these damn online service error messages😮💨😒
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Wearysoles
(@wearysoles1776) reported
@assassinscreed I'll pass, have fun dealing with that lil issue of Ubisoft selling players data to meta.
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yaqsr ¬ vjvd
(@lfcsh7) reported
@Laxing unlock all only works while you have the cheat open, and there is an addon glitch where you request an item thru help cases so no, the people who have these items were cheating, and or payed for items to be added to their accounts by using a glitch with ubisoft support
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Justin Herf
(@JustinHerf98480) reported
@NapoleonBiis @UbisoftSupport They aren’t gonna fix it. The customer support from Ubisoft Is awful. I got permanently banned I got pc checked. Yet every time, till I was referred to @troyfixx3 here on Twitter he was the one that removed my ban
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Hithaerdir
(@Hithaerdir) reported
@OrdinaryGamers Or at least do what sony did and refund everyone if they're legitimately shutting it down. Ubisoft sunsetting artificially "live service" games like that car game is more eggregious since no-one will get refunded for that.
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plastaferian440
(@plasta440) reported
@bunburyoudoujp One thing to respect culture, another to watch Bun's enemies crash out harder than Ubisoft's stock at a bad blind date that was cause by a Fake Samurai.
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scottie
(@CmdrScottie) reported
@Sim_Mix Sounds about as bad as Ubisoft's app. It barely works and always makes you sign in again.
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..
(@44myeyes) reported
UBISOFT FIX YOUR ******* CROSSPLAY JESUSSS
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Snek
(@ssisnake) reported
@TeenLequifah Ubisoft launcher need to fix your autocorrect lol
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Sameer Siddiqui
(@SameerS46983517) reported
R6 servers down?? @Rainbow6Game @Ubisoft #rainbowsixsiege
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MR3D-Dev
(@MR3Dev) reported
@ACN_Daily Big cities. I think Ubisoft is afraid they will lose their live service model if they introduce one or several big cities but I can argue the live service RPG model can be done pretty easy inside a big city.
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techno.
(@techno_vikingg) reported
@UbisoftSupport @UbisoftSupport ive had an ongoing case since may about my ubisoft connect playtime not updating for the past 5 months. ive submitted screenshots and everything and support has done nothing to resolve this issue for me.
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Vagner Barbosa
(@VagnerVB) reported
@assassinscreed Reported a bug in AC Valhalla that blocks puzzle progress and got told no fix is coming—they’ve ended support. But the game was just added to Game Pass. How can you profit off a broken game and walk away? Really disappointing, @Ubisoft #ACValhalla
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Jake
(@Jake2372318479) reported
nvm @UbisoftSupport @Ubisoft fix the ******* servers right now i need to play ranked
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Evi the 🏳️🌈🏳️⚧️ Merkat
(@ConsoleMeerkat) reported
@neon_tides_ Such a Ubisoft thing to do :( Hopefully they fix it soon so no one has to worry about it anymore
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🏳️🌈SlightlyBlackMale🏳️🌈
(@MauriceIsWithMe) reported
@urmomgay696969 @ForHonorGame Ubisoft server issue, they gotta wait until they fix it.
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Vagner Barbosa
(@VagnerVB) reported
@assassinscreed Reported a bug in AC Valhalla that blocks puzzle progress and got told no fix is coming—they’ve ended support. But the game was just added to Game Pass. How can you profit off a broken game and walk away? Really disappointing, @Ubisoft #ACValhalla
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Czardd
(@LastingCzardd) reported
**1. Impact on Players** Loss of Access: Modern games, especially MMOs like Final Fantasy XI or live-service titles like XDefiant, become unplayable post-server shutdown. Titles like The Elder Scrolls: Legends and Tapped Out faced this in 2025, lacking offline modes, rendering players' time, money, and emotional investment obsolete. Financial Loss: Players lose in-game purchases without refunds, though Ubisoft’s XDefiant closure in December 2024 offered rare refunds. Universal compensation policies are absent, causing frustration. Community Disruption: Multiplayer games’ social ecosystems, like Hawken’s, fragment after shutdowns. Fan-run servers, such as Hawken Refugees on Discord, face legal and technical challenges. Preservation Concerns: Video game preservation is threatened, with games like City of Heroes relying on unofficial servers that risk cease-and-desist orders, skirting copyright laws. 2. Impact on Developers and Publishers Cost Management: Server maintenance is costly for games with declining players. EA led 2025 closures, possibly due to strategy shifts or expiring licenses (e.g., The Simpsons IP rumors). Reputation Risk: The “Stop Killing Games” backlash highlights consumer frustration. Ubisoft’s XDefiant closure after seven months damaged trust, creating PR challenges. Legal and Ethical Pressure: A European petition pushes for regulations, backed by 68% gamer support. Evolving legal frameworks, like 2015 DMCA exemptions, pressure companies to preserve games or release server code. 3. Technical and Industry-Wide Impacts Infrastructure Dependency: Games rely on proprietary or third-party services, like Amazon’s load balancers, making fan-run servers difficult without source code. Middleware obsolescence complicates recovery. Design Philosophy Shift: Shutdowns expose risks of always-online models. Open-source tools could lower costs, encouraging hybrid offline-online designs. I would argue if the company cannot afford to keep the servers up why are they in business and making games that are a service to begin with.
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𝕯𝖓𝖎𝖊𝖑 𝕽𝖊𝖚𝖇𝖊𝖓 𝕏🧢
(@DanielR49245358) reported
@DestinLegarie only west has so many proble , asian market does not worst like them only small issues , wester game are xbox , ubisoft , EA
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Ren
(@RenzaoR6) reported
6 GAMES IN ROW 5 STACK CHEATERS WTF IS UBISOFT DOING HOLY **** IMMA CRASH OUT
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Nio (BIRTHDAY 21/07)
(@somechubbybunny) reported
@FluffyBlitzy Everyone loves to bring up that example as if the issue wasn’t Ubisoft removing it from people’s accounts and not the fact it was sunsetted rather than it going offline like every other online game eventually does
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cpw
(@cpwbtw) reported
@khggdst if your account is connected and you can login on pc to the same Ubisoft as your PlayStation, it will all be the same for you. Unless it gives you an option to buy it on the Ubisoft connect page inside of your console (which it might idk)
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Isaialhhh
(@isaialhhh) reported
@Ubisoft fix the stupid hit recognition.