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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (52%)
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Online Play (22%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash | |
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in | |
 Gembloux |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Cemmi
(@cemmir6) reported
@Ubisoft @Rainbow6Game something is wrong with servers we are getting disconnected and we are getting banned for no reason please fix it and unban us
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Alex 🌇
(@AlexzusGaming) reported
@UbisoftSupport @Ruk4su__ Hi Ubisoft, this is happening to everyone. All servers crash, the whole lobby kicks everyone out and do not allow people to reconnect and gives everyone an abandon sanction. Fix it
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BonZai
(@BonZai41482391) reported
@Ubisoft if y’all don’t fix this eli glitch and give my elo back for y’all shi I swear to god Mmm fix your game bro I’m telling you no threats but fix it
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Just Altuğ.
(@Mustcfa) reported
@Ubisoft plase fix your rainbow 6 servers. It keeps crashing and i get timed out because of that. When you will fix it ?
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Lincoln
(@lincoln927) reported
@tehbignic @G4TV @Froskurinn Hmm, I’d love to see her rant about the abuses female devs receive from their employers. That’s a more direct and immediate issue. But they don’t wanna upset Ubisoft or Activision.
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Drew Cason
(@Drewnado02) reported
@Rainbow6Game @4957316 Playing loads of MnK players, and crashing every other game due to audio glitches. Keeps reminding me why I quit this game smh. Ubisoft does nothing to fix or try to mediate these problems.
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valerie
(@xxSmexygirl69xx) reported
Is anyone else’s #RainbowSixSiege broken and keeps disconnecting followed by unfair bans/timeouts or is this just my internet? Bc its fkn unfair, 2 day ban and its not even my problem!! Is this bc of their new game release? Idfk but this pisses me off… #Ubisoft fix this problem
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Polly
(@dotuser) reported
Far cry 6, or, why ******** does Ubisoft think requiring a login for a console game to even work single player was a good idea. Fire everyone there.
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Taha Laach
(@TLaachari) reported
@UbisoftSupport I play on PC I got connection error all my team had the same error and it happened for my friend after my game samething my ubisoft ID is : thenewcap0 I hope you can at least unban me.
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Richard Macleod
(@RichardMacleod7) reported
@UbisoftSupport I believe it was related to the server degradation issue that was reported on the Ubisoft website on other platforms , I just find it unfair I was banned from unranked for 2 days , for circumstances outside of my control.
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Camilo Cienfuegos
(@DutCheGuevara) reported
@jizzof @Rainbow6Game Wensday this serverissue resulted in my forth ban (2 days). So the next time this happens I am banned for 7 days. At such a lengthy ban, knowing it's because Ubisoft errors and knowing they don't even bother, they have a high risk to lose the European playerbase. Why return?
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Saik
(@madmanbonk) reported
@Ubisoft fix ur Ubisoft connect app😭 i don't need it to ask me to log in every time I click on to play a game. I don't need it to take up so much time doing basic tasks like cloud sync. FIX IT AND MAKE IT OFFLINE FRIENDLY!
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Ernest P. Worrell.❌(PETE)🕚🇺🇸🍊🍊
(@PETEWHITE77) reported
@RidersRepublic I see so many people saying the game is broken. I've only had a few minor problems with sponsor rewards & Shackdaddy challenges. Ubisoft actually got back to me really fast & remedied the problems pretty fast. I've never had any video issues.
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WhitbyStonebridge
(@WhitbyStonebri1) reported
@Ubisoft @UbisoftSupport Why don't you cheapskates get around to fixing Scott Pilgrim vs the World multiplayer. Seven dollars for a broken *** game that desyncs immediately when I play with other people. Might as well emulate it.
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G-Neco
(@G_Neco_) reported
Ubisoft needs to stop sucking the identity of their characters, it's genuinely a problem that started with Rayman leading to the Rabbids gaining more attention. Not only characters like Rayman, but movesets too. For Honor has lost a lot of its characters identities and it's sad.
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📫
(@Trahpper_LoL) reported
@Ubisoft or, you could fix uno's constant crashing.
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Angus Calver
(@AngusCalver) reported
@wwarrior_1 Ubisoft and Activision do it so it's a problem regardless of a gotcha tweet. Double standard maybe idk give up **** society or whatever
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JL Iq
(@Yunowwww_) reported
@Ubisoft third time in a week that i get server crash in unranked, and now i have 2h suspension cause of your side issue. Is this how siege is ment to play competitively? @Rainbow6Game i play with @Ruk4su__
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Craig Borchardt
(@ClimberCraig_) reported
@HYP3RSTRIKE @Ubisoft Band name. Twitch First album. Bad customer service.
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Just Altuğ.
(@Mustcfa) reported
@Ubisoft plase fix your rainbow 6 servers. İt keeps crashing and i get timed out because of that. When you will fix it ?
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abdulaziz almansoori #ABetterUbisoft #ABetterABK💙
(@abdulalaziz5) reported
@Ubisoft Crash bandicoot
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🌸𝖌𝖗𝖔𝖇𝖞🌸
(@DarkfoxHte2) reported
@Ubisoft I have literally crashed out from ranked games 3 times in the last 24 hours, and I got the elo removed in all the cases. Due to the last one I received a 24 hours ban. Try to fix your game cuz this is some serious fu***ng problem the community won't look over.
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Bravo
(@FlyingBravoGG) reported
@UbisoftSupport My gamertag is Flying Bravo on xbox and FlyingBravo on Ubisoft. I wish you guys were unable to remove this ban. I was Banned for two days for being kicked outve the match, i had no control over it and it really makes me mad. Because a couple days ago i was banned for a same issue
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Toby Prior
(@Stiggy_Wiggy) reported
@EivorVP @KevinDa17636794 @Assassins_UK My issue is paying big money for a game which I have put around 176 hours into apparently and I can't finish it. And over 2 months later of reporting the issue to ubisoft there's no fix or an eta on one. Are you trying to say you would be happy with that?
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〽️Batu Cem
(@batucemgrl) reported
@UbisoftSupport Everytime! You do not solve our problem, we have answered these questions hundreds of times. Now come up with a solution. Maybe because of Ubisoft connect. And PC
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Taha Laach
(@TLaachari) reported
@UbisoftSupport Ubisoft username : thenewcap0 Error: connection error me and my teammates This isn't the first time this happened and it won't be the last time I'm sure. I don't remember any codes. It happend at least 7 times in the past 2 days.
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💙💛C0mbat_W0mbat💙💛
(@C0mbatW) reported
@sergiomoya_ @bstategames Give over softlad, could you imagine EA or Ubisoft buying this, **** me they'd call this a finished game and patch in errors!!
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Saalaksin, Wordsmith Resurgent
(@thanatos5150) reported
So, let's get this right, Ubisoft... I currently cannot play a game because there's an issue syncing my save states and achievements with the cloud... Despite the fact I've only ever played this game on one computer?
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ricflairandy
(@andyricflair) reported
@BradWardFight @LordCognito I had a feeling somthing like this would happen when they helped the rebuild irl because of the wealth of detailed modelling they had done on it. Any Ubisoft game that isn’t live service or generic open world interacts me still.
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Daddy Dom
(@TwojDominik) reported
@UbisoftSupport @UbisoftSupport Thanks for answering. I am playing on pc/ubisoft and me and my friend get kicked a lot in the recent days, we get disconnected and it just stands an error has occurred, both of us get banned and sometimes one of us gets disconnected and banned