Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 22: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (69%)
- Online Play (15%)
- Glitches (10%)
- Game Crash (4%)
- Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Sign in | 2 hours ago |
 Munich
|
Online Play | 5 hours ago |
 Warsaw
|
Sign in | 12 hours ago |
 Lincoln
|
Online Play | 18 hours ago |
 North Port
|
Sign in | 20 hours ago |
|
Paris
|
Glitches | 20 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Sylwester (@Sylwest91084078) reported@TheCrewGame The Ubisoft support website is also not working.
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trash (@hotgarbagetake) reported@cartoonvibes26 @DiscussingFilm While I’m not happy, the reduction in price amounts to 84$ a year so u can just buy cod and even some dlc. My issue is that it won’t stop here. Next they’ll remove Ubisoft and drop it to 20$. Then no EA play and it’s 15$ then no AAA games at all and it’s 10$
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Nano Stormvale (@NanoNexus1417) reported@SuperSucklet i think its ubisoft because im trying to grind division 2 and i cant sign in OMG
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16thHarmony (@16thHarmony) reported@Milkdawg67 @Nikfor_ Kind of. Think it's going to be diminished to a Ubisoft Classics service.
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Nocturnal tas (@NocturnalT37955) reported@ArshKhe07407010 @Rainbow6Game They're never going to fix it. They're Ubisoft, "fixing" is breaking it even more.
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A.PC.Gamer (@pcgamerswin) reported@DepressedGeek66 @Ubisoft @UbisoftSupport I've been with Ubisoft for over a decade. Joined to play Division 1 and then Division 2. It's been a rocky relationship. Haven't bought a game from them since Division 2, due to the all the issues I had with that game. For almost 3 years straight there was an issue with the game randomly crashing for a majority of the PC player base (even started happening to popular streamers). Ubisoft gaslit us and ignored the issue. Then, out of the blue it got fixed with no explanation or apology. They ruined that game for me. I'm scarred for life lol .. Good luck though, I hope you have a better experience than me.
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jek747 (@jek747) reported@arhumSearcher What ******** is your problem? Why are you hating? Why can't you let people enjoy things? Ubisoft is a great company. They won't **** this up.
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OxDox (@OxdoxV1) reported@TaskForceNews Hell yeah. It just fell flat because Ubisoft didn’t back the devs on the issues it had, so it inevitably had to die.
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TheDiablix (@TheDiablix) reported@DarioColon1 @exocetr @EndymionYT No. That's literally just what occurred. Ubisoft claimed Shadows did well, all the while as soon as it's first month of sales was done they kicked selling everything into overdrive and got into legal trouble for lying to investors and loan companies over their quarterlies
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BRAP (@BRAP_Podcast) reported@GetFitWithJared So, Ubisoft and Fortnite perks aren't anchors in the same way CoD is. You're comparing add-ons to the biggest day-one AAA release on the service. And this isn't about what I personally played. The baseline was $20 with CoD day one in 2024. Now it's more than that and CoD is gone. That's the point.
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Tito 🐝🇵🇦#HIVESZN (@TheWuba) reported@Ubisoft Fix your stuff i am tryining to play ACShadows
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💫 (@X1seh) reported@UbisoftFR Tomorrow 12am I come to your Headquarters or fix server
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Kürşat (@kursatpl) reported@JKsLimaaa @TheCrewGame @Ubisoft Same problem
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JWWilkerson (@RevJWWilkerson) reported@TheDivisionGame Cannot log in to uplay on website or launcher. Tried everything. Anyone else having this issue?
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Jaiden Franqui (@JaidenStation) reported@wesleytypes The problem with Ubisoft is that you all never know if it’s going to be amazing or unbelievably ****. That being said, I largely hope that this is not something that they can’t mess up because of the nostalgia appeal of Black Flag in particular.
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Maurice Andrew (@ShubzyM) reportedindustry notes: • ubisoft servers went down hard; ubisoft connect + games like rainbow six siege and the division 2 hit with widespread login & connectivity issues all day. players flooded reddit and downdetector • ubisoft also confirming assassin’s creed black flag resynced reveal coming this week.
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yo (@justforfun12556) reportedPlaying Far Cry 5 for the first time. Not even finishing the first sub-boss section and this game is so broken how heavy the NPC's are #FarCry5 @Ubisoft
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GODZILLA (@_CaptainBobo_) reported@Ubisoft @UbisoftSupport please fix your ****** game. Been trying for the past hour to login and I can’t. It resets my **** both PlayStation and Xbox. Like it’s ******* embarrassing. I played at 7am today just fine go DoorDash at noon been home for an hour can’t play
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🇬🇧 FiveStar 🇬🇧 (@FiveStarGam1ng) reported@nobleChicken97 @XboxGamePass Cause people are still paying for things they don't want like Fortnite Crew, EA, Ubisoft etc. Taking COD out doesn't fix the issue ie poor games in the last few months. It should be more like a service you can pick what you want instead of being forced to pay for all of them
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GameLogIQ (@GameLogIQ) reportedI’ve never seen people put so much value on old Ubisoft games that are typically on sale for as low as $4.99, a monthly subscription to Fortnite (which was also recently devalued by Epic), and tiered streaming quality of a Cloud gaming service platformed off of the necessary excess capacity the trillion $ corporation had to build anyway and used to be included for no up-charge. These are the same people that said having platform exclusives is criminal, anti-consumer, and a way to force people to buy HW and lock them in. But I guess these people are also part of the crew asking for Xbox to bring exclusives back. So that tracks.
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The Notorious D.A.V.I.D (@Proud2beGeechie) reported@Puertorock77_ @NINJA_2029 Yep. This opens the door for the 1st party only tier that will be pushed later. I also think a 1st party online tier of gamepass could be on PS at some point, just like other publishers' service like EA Play and Ubisoft + are since their games are already sold there.
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Meandering Mystic (@mean_mystic) reported@hotgarbagetake @K__Med “Day one” is the key part there. Ubisoft Classics doesn’t include any day one games as far as I understand. And I don’t think a division or far cry title has come out since the service was added to Gamepass.
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The AI glitch (@bobby8888888886) reported@_Tom_Henderson_ More negative gaming news to follow it almost feels like if the coming gaming crash that is coming is intentional @Ubisoft
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gravo1900 (@Gravyy107) reported@Ubisoft I want park lane fix the sever #monopoly
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Wouter (@wottavm) reportedHe @UbisoftSupport, are Ubisoft Connect services degraded? I've update 2 games and wanted to play but the client seems to have issues.
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The Notorious D.A.V.I.D (@Proud2beGeechie) reportedI also think, at some point the 1st party only tier can be added to PlayStation since similar services like EA Play and Ubisoft+ already exist. Xbox games are already on PS, just like every other publisher. The issue would be the revenue split as 30% is the standard platform fee
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𝓧𝓪𝓮𝓷𝓭𝓻🎮 📖 (@Xaendr24Olivera) reported@NikTek ppl really cares about fortnite crew? I want EA service combine with Ubisoft+, that would be a deal breaker
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neb (@neb59734028) reported@xMBGx Thats a fair price increase given all of ubisoft backlog and fortnite subscription service is now included as well
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CMDR Fate (@AXIOMS_OF_FATE) reported@XboxGamePass this isn't based on Player feedback at all!! if you were listening to players, the 1st thing you would have moved is Fortnite Crew & Ubisoft+ Classics, those 2 alone could have easily allowed the Price to drop down to $22.99 and keep CoD Day1, all you have done here is Broken a Commitment made to players that all 1st Party Titles will release into GP Day1, what's really Funny is by the end of the year that $22.99 price will be $24.99 + $70 for CoD meaning more Money Spent overall.
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Lance 🇵🇸 ❤️🇮🇷 (@lancestein936) reportedUbisoft deciding to remake their older Assassin Creed games is not a bad idea. The problem is they started with one that didn’t need a remake. That first AC game has aged horribly and a remake would’ve done wonders for it. I’ll never understand that idiotic company.