Ubisoft Connect down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (63%)
• Online Play (19%)
• Glitches (8%)
• Game Crash (8%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Palm Bay	Sign in	1 day ago
Sydney	Sign in	3 days ago
La Garenne-Colombes	Glitches	3 days ago
Vizille	Glitches	7 days ago
Cape Town	Sign in	8 days ago
Saultain	Sign in	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RG l MPWhitlow (@RobertWhitlow16) reported 3 minutes ago

  @Ubisoft yall.... yall gotta do a few things... 1. fix the hit reg on Siege X 2. fix the Audio cause if i hear someone on my right and they pop out from the left one more time **** gonna go postal in Siege X and 3. Do something about people hacking and flooding the marketplace

• 
  AC130 (@AC13010567001) reported 4 minutes ago

  @Ubisoft can use fix the bug on outback on r6 I just did it on a ranked game on accident I did not know that was a thing

• 
  Plexios (@plexioss) reported 5 minutes ago

  when i SS on Ubisoft my screenshots dont appear in my Siege folder, anyone know how to fix it?

• 
  Rubén Barbosa Toro (@rbarbosatoro) reported 8 minutes ago

  @Chris_TV_Live Even without DRM, the game is fully multiplayer and the servers will go down so....it doesn't matter if it's physical or not. At least they give you a refund. The problem are situations like The Crew with Ubisoft

• 
  Dorian Gray (@DorianGray178) reported 10 minutes ago

  @UndeadDuckLord @TheDivisionGame is currently under investigation and our team is actively working to resolve the issue as quickly as possible. We will update this ticket once we have an update. Let us know if you need any help. Thanks and Regards, Ubi-Abigail Ubisoft support

• 
  Itz_Driftice (@ItzDriftice) reported 13 minutes ago

  @DbgDavide Isn't usually the issue for me, I can just cheat them using the steam achievement manager, but guess what, Ubisoft's achievements are ENCRYPTED!! First time I'm seeing this in a videogame

• 
  Mr.Eustace Axe and Mallet (@DanWoods1717) reported 14 minutes ago

  @craigmdunne @TheDivisionGame There are two things sadly you can do about this 1 you Ddos them 2nd option leave the game let Ubisoft lose money and a game… I just started playing on pc I was on ps5 it was alright lot better on pc plus if I see that or a hacker using mods it’s night night for them…

• 
  Alix (@AlixAlixcool) reported 14 minutes ago

  @UbisoftSupport I have resetted my internet connection with no joy I have checked everything. I went around to my nephew's pc and was able to connect to my Ubisoft account and play games using is internet service provider.

• 
  Code Mustard (@CodeMustard) reported 16 minutes ago

  @Bogan47 @TheDivisionGame That's why it might be worth contacting the storefront, if you escalate with them then I'm hoping that they have a process that notifys ubisoft and will hopefully prompt a response from ubisoft and make the issues (that's happened to load of us) a higher priority

• 
  ItsGendji (@Itsgendji) reported 17 minutes ago

  @VarsityGamingTV Ubisoft is the problem bro, people have no trust in the company that lost 80% of its worth in 5 years, shuts down their COD killer next month, failed AC series after Origins and focus on 5000 credit skin instead of UBI UI in R6, bugs, crashes, load time.

• 
  Miles🇺🇲 (@themrmartyttvyt) reported 18 minutes ago

  @InsaneCope Disney, Activision's Call of Duty, Assassin's Creed Shadows, EA, Ubisoft, Concord, Bud Light, Kohl's. Should I continue? All of these companies are now suffering wage problems, and losing to their competitors because nobody wants anything to do with their woke bullshit.

• 
  EditProfjle (@burymeinbluface) reported 20 minutes ago

  @UbisoftSupport Hey Ubisoft, would you be able to tell us if error code 4-0xFFF0BE2C in Siege X will be fixed soon? I understand that the problem is still under investigation, however it has been this way for several months. It kicks you from games and prevents rejoining. NoRank

• 
  MONHAK (@retrohakan) reported 23 minutes ago

  @Moca_Network @EdenOnline_exe ubisoft connect loss error, what is the problem

• 
  Fabio Moreira (@FabioMoreiraoks) reported 26 minutes ago

  @UbisoftSupport It could also be a problem with Dejavu signal on the server! And the problem is that my internet can resend the same data to the Ubisoft server at some point, and it doesn't recognize the duplicate file and generates this type of problem!

• 
  Flash (@seeyou707) reported 26 minutes ago

  @UbisoftSupport I have been trying to find a solution. I asked the Ubisoft consultant in the community, but he gave me the answer that I need to wait for the investigation. I understand the various problems that the staff may face, but until now, there has been no reply.

• 
  Tomáš Moc (@moc181325) reported 26 minutes ago

  @UbisoftSupport Hello can someone from ubisoft fix the email responder for a verification code because i cant receive code for change of a email and phone number but when i want to enable a 2fa i get the code but not for the email and phone number thanks

• 
  Brayden Ambuegey (@ambuegey) reported 27 minutes ago

  fix your ******* game siege “ i got kicked out of rank match and tried joining back and i get this error code to where i can’t ******* join back #RainbowSixSiege FIX YOUR ******* GAME #ubisoft FIX YOUR ******* GAME tired of losing ranks and getting banned penalties #FIXIT

• 
  Charles Dansworth (@Chaz_D_) reported 30 minutes ago

  @Ubisoft @UbisoftToronto So typically, just another lie or killed off and just intro a cameo inside wildlands? What's the problem Chief?

• 
  Favorone Kapicci (@officialsecondm) reported 30 minutes ago

  @xKaiJx @Pirat_Nation “Forever playable” is hilarious considering the amount of games that have been removed from peoples libraries. Also saw a post the other day about one of the old AC games being rendered unplayable and Ubisoft refuses to fix a simple bug stopping the game from launching

• 
  MR3D-Dev (@MR3Dev) reported 33 minutes ago

  @MarcosJoseLpz The problem being that I don't think Ubisoft understand the concept anymore. They could very well do a linear story with current mechanics but they are convinced they need to give players more choice over the story, they are afraid of making big decisions for players

• 
  Yousef Wameedh (@FBISWAT56) reported 33 minutes ago

  @UbisoftSupport I’m trying to add my phone number to my Ubisoft account but I keep getting the “Too many attempts” error. I’ve waited and tried again but it still doesn’t work. Can you help me fix this please now ?

• 
  FlairDarkSlayer1 / フレアダークスレイヤー / (@FlairDarkSlayer) reported 34 minutes ago

  @The_Boss_V Yes, you can play without internet - there's offline mode. And Steam ain't going out of business any time soon with the stuff they've got going on. If EA and Ubisoft's platforms can't crash despite being complete and utter crap, Steam is basically untouchable. That's one thing.

• 
  . (@Dxvidson_) reported 34 minutes ago

  @UbisoftSupport I did. Ubisoft support closed it and asked me to raise it on r6fix. There are 2 matching r6fix tickets for this, one got closed as "not a bug" ignoring all commenters that still have the issue. The other does not meet the 10x contributors requirement for investigation Tickets 👇

• 
  Hitto(ヒット) Mon (@hitideriha) reported 35 minutes ago

  @UBISOFT_JAPAN @UBIJTECH Im waiting an answer from ubisoft for 6 days already, and now I have 2 more issues but cant create another ticket because have one open, someone help me please...

• 
  shimeji. (@shimeji_x) reported 39 minutes ago

  Why am I getting a penalty when the GAME crashes? It’s not a rage quit if your servers or client break. Stop punishing players for something we can’t control. This has been going on for YEARS. Fix it, Ubisoft. #RainbowSixSiege @Rainbow6Game

• 
  Jaybills Games 🐻⬇️ (@JaybillsGames) reported 45 minutes ago

  @_KTS_ Need to get us some new games for them both man. Apparently Spyro is getting one soon, Crash we don't know yet, been a few years, and Ubisoft says they're making another Rayman 🫨

• 
  Nick (@ShillyingShally) reported 45 minutes ago

  @BluntCity_ @pcgamer I mean is it? The problem is you guys think Ubisoft is just Assassins creed and ****. I bet you’ve never played Rayman or Child of Light, or even games like Anno. Also pretty sure Far Cry and Assassins Creed games sell… but 20 million copies sold is a flop apparently.

• 
  SpookiOnTwitch (@SpookiOnTwitch_) reported 46 minutes ago

  The new audio is terrible, the worst players are getting rewarded, and the cheater problem is worse than its been in months maybe years. @Ubisoft acted as if this update was going to breathe new life into siege, yet I hear people contemplating quitting the game. FIX THIS ****.

• 
  Triple C (@cookendrone) reported 49 minutes ago

  @UbisoftSupport Is there a chance we can fix he bug with the Ubisoft invite system. It pops up as a Xbox button when I am on PlayStation and makes it to where I can not access the invites I have received

• 
  Dorian Gray (@DorianGray178) reported 49 minutes ago

  @Neobass @TheDivisionGame I’m playing on ps5 pro, and yep- same problem and even more! Ultimate edition credits what included in that pack - so many people still waiting and nothing. You pay money for that crap and you don’t get that. Ubisoft 💩🎲🚽