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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 71% Sign in (71%)
  • 14% Online Play (14%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Orléans Online Play 2 days ago
Orléans Sign in 2 days ago
Chatham Sign in 3 days ago
Paris Matchmaking 4 days ago
Metz Sign in 5 days ago
Metz Sign in 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDezembro
    TheDezembro (@TheDezembro) reported

    @Lazzy102 @Sevvy_707 For you, maybe. But really they were both awful games in their franchises. Watered down core aspects in comparison to previous entries, had notably worse writing, and Shadows toyed with live-service elements that made it the worst experience out of the 4 RPG AC games. But anyway that wasn't even the point here. Point here was that they were games with lots of online impressions that underperformed. Veilguard, devastatingly so. Shadows is hard to tell because we didn't get any numbers besides "activations" lol which counted the people using an 18 dollar subscription service where the game was playable. But given the absolute financial shitshow that Ubisoft was in last year (& still is now) it clearly didn't do well either.

  • soaplexi
    Walkabo (@soaplexi) reported

    is this tweet funded by ubisoft and live service investors

  • AetherScore22
    Aether 🗡️ (@AetherScore22) reported

    @SynthPotato Damn camera cut rm double murders, what's the problem with ubisoft? Nobody likes it and everyone asks to take it out on their discord

  • lgbtarefreaks
    Timmy Trooner (@lgbtarefreaks) reported

    @TheCrewGame as always with ubisoft it's players, not sales. Myriads of people try games with their ****** subscription service and never play them again after.

  • cl0det2e
    Clo (@cl0det2e) reported

    @alexlimitedart @lus1naut this was an joke edit someone made regarding pamela anderson's upcoming ubisoft game VIP, how is it gonna promote rayman2 if it literally says ''tonic trouble between drugs and prostitution we found him'' ???

  • pemabble
    Pemabble ☕️🪡🔨🎹✨🗿🪶🕊️🍋‍🟩⏳️🚃💨 (@pemabble) reported

    @TheAngelKing47 There are some misunderstandings here and statements being misconstrued One of the issues with Ubisoft Steam lawsuit isn't exactly "price parity" but "material parity" as the SKU's being sold on steam and Ubisoft was different Valve has also disputed the contents of the call

  • SebAaltonen
    Sebastian Aaltonen (@SebAaltonen) reported

    @HJZ_artemi This is definitely a real problem. Game project budgets have exploded lately. When I was working at Ubisoft 10-20 years ago, every project was 2x more expensive than the previous. One failed project can bankrupt a smaller studio nowadays. There's definitely budget considerations and often budget wins the argument. We are all forced to adapt new more efficient methods, some of them AI based to keep up with the growing demand of visual fidelity and bigger and bigger world sizes. Using AI to do less important / repetitive work is one way of reducing costs.

  • TheTrueSealYT
    Seal Examines Games (@TheTrueSealYT) reported

    I don't mean to offend you or anyone else and I fully respect your opinion regardless of what it is, but here's my take on the whole thing. There are logical reasons behind changes like the HUD design and to some extent, even lore reasons for them (like the user experiencing the memories through a newer Animus model). Now, asking for a mini-map instead of a compass is a different story and I really hope they add that as an option. I'm honestly just tired of compasses in open-world games. They were cool ten years ago but not anymore. Mini-maps are always reliable and never get old. However, based on what you said, it sounds like you never really wanted a remake or any changes made to the original in the first place. The thing is, the OG won't be delisted or replaced, so both versions will exist alongside each other. It'd be a different story if Ubisoft pulled the original from stores or declared it non-canon, but that isn't happening. Regarding the combat, the entire series from the first trilogy all the way down to Unity (and imo Syndicate) suffered from fundamental combat flaws. Subjectively speaking, yes the original's animation-based combat looked incredibly sick. But objectively, it was a huge waste of time and a poorly implemented system that Ubisoft spent years trying to fix in later entries, regardless of our personal preferences. As for the desynchronization mechanics, insta-fail mission design is one of the worst tropes in gaming history, and the industry moved past it over a decade ago. You rarely see it anymore for a reason. On top of that, why not mention that Edward can finally manually crouch? This is a feature we as older fans begged Ubisoft to add back in the day. Especially during the AC4 era! The removal of the Modern Day segments was absolutely the right call tho. There's no point in defending it. Not just in terms of gameplay (which AC4's MD remains a top 3 worst element in AC history), but also the narrative. None of that storyline matters anymore given how far the franchise has drifted. The much bigger issue right now is the lackluster approach to the modern day elements in Shadows making a return here and the writers completely abandoning Basim's arc for some reason. We should've gotten a brand new, playable third person modern day segment with Basim exploring Desmond's past to make this whole 'remake' or 'resynching' theme more lore-accurate and grounded to the series. That said, IMO the removal of fistfights and hidden blade combat is easily the worst thing about this remake. They either need to add those back or stop calling this a 'faithful' remake. Whatever Resynced is trying to be, it's pushing far past a standard upgrade. And tbf, Final Fantasy 7 Remake (Or even Resident Evil 2) did a lot more than just respect the narrative... They practically rebuilt their core gameplay from scratch. Also, since Resynced is the very first remake in the series, it is incredibly important to provide constructive feedback now. If Ubisoft plans on remaking other classic titles down the line, the critiques we give today will shape the future of the entire franchise.

  • BouTreeFidy
    Immaneed Bout tree fiddy (@BouTreeFidy) reported

    @Pirat_Nation Of course it's facing development problems. I'll tell you right now despite my love for Ghost recon I'll take my computer out back and beat it with a mallet before I reinstall Ubisoft launcher on there.

  • kai_xbt
    Kai (@kai_xbt) reported

    Asmongold explains why the biggest game studios became too big to succeed "These big studios, Blizzard, Ubisoft, EA, Activision, they didn't become too big to fail. They became too big to succeed. They're so big they can't move, pivot, or be agile enough to respond to what players actually want." "Think about it, if Diablo had 600, 700 people working on it, how long does it take to get a consensus on anything? Seven layers of administration, console compatibility, red tape. They make a decision and it takes five years to ship. In five years the entire gaming landscape is completely different." "It's like turning a ship. In a small Viking longboat you could've easily turned away from the iceberg, but the Titanic can't turn that fast. That's the world we're in, and it's why you're seeing these small, sharp games like Vampire Survivors and Helldivers win while hundred million dollar live service games launch and nobody plays them."

  • SkiLedZGamES
    𝐾𝑒𝑚𝑎𝑡𝑠𝑢𝑡𝑠𝑢𝑗𝑖 𝑅𝑦𝑜𝑛𝑛𝑜𝑠𝑢𝑘𝑒🥢 (@SkiLedZGamES) reported

    @assassinscreed Ubisoft domain mode is unbalanced fix this, it's impossible to advance this mode. I'm level 80 in domain 5 recommended level 70, I have 10 level above and I can't do anything against the boss, take this trophy or nerf this mode most people won't be able to finish this 💀

  • HyunOfShedTwt
    Frankiestein of shedtwt⚧️ 💛🤍💜🖤 (@HyunOfShedTwt) reported

    @CrustyMcTurd @RottytopsW @Ubisoft its mainly a production issue. The ps5 disc has legends retold on it but origins remastered is downable my guess is that its finished later. For switch 2 a $40 game cant really release on a full card without taking major profit hits. Either way the game will be preserved

  • DanukiTheTanuki
    Danuki the Tanuki たぬき Vtuber Vチューバー (@DanukiTheTanuki) reported

    @Pirat_Nation The EU commission is corrupted. Was expected for them to take bribes and arrangements with the CEOs. It's why companies like Ubisoft must crash down economically, it's how you strike them down

  • TDFAMwithMak
    MakattackTDFAM (@TDFAMwithMak) reported

    @Grummz There is an easy fix, don't buy anything live service, and never buy anything Ubisoft puts out.

  • oliver_drk
    Oliver Darko (@oliver_drk) reported

    In the last 12 months Ubisoft, Embracer, Xbox, PlayStation and TakeTwo all laid off employees. That's bad enough, although it doesn't mean PlayStation or TakeTwo face the same existential problems as Ubisoft, Embracer or Xbox (which is now a 3 cents per dollar company).

  • LSXGOD812
    Shadow Stone (@LSXGOD812) reported

    Live service games are the biggest scam in gaming history. Companies like Ubisoft and EA killed single player experiences so they could milk you with battle passes and $70+ seasons forever. Games like The Division or Anthem showed us the future: empty promises, server shutdowns, and dead player bases. Bring back complete games on release no always online bs man.

  • TheLegendaryMoL
    MasterOfLazyness (@TheLegendaryMoL) reported

    @Pirat_Nation Oh yeah, the ending is the problem. Not everything before it. Ha. Delusional Ubisoft

  • pipesandstrings
    pipesandstrings (@pipesandstrings) reported

    @SOCOMandChill @UbisoftSupport @Ubisoft Yeah I'm 3 tickets deep with them and no further forward in recovery of my account absolutely useless service for me personally 😭.

  • SolarisFR
    Julie Lacroix 🇫🇷 (@SolarisFR) reported

    @Crater_Bob @nichegamer Infinity Ward died the OGs founders got thrown out. They made Titanfall afterwards. Then really... I'm going to say something really hardcore... But Ubisoft games aren't bad games. The issue with Ubisoft is their creative and artistic vision. It's at best boring, at worst full woke. And they keep making less good versions of their own IPs... Like The Crew was goated, The Crew 2 was a downgrade, and The Crew Motorsport is yet another downgrade. Is it a bad game though? Not really. But the fun island party theme and ugly *** characters are what's killing it. Skull & Bones is a good game, again killed by the ugly *** characters, small map, and boring AF art direction. I myself love Ghost Recon Breakpoint, it fills that Arcade-y stealth massive open world sandbox spot, looks great, runs exceptionally well, killed by ugly *** characters and boring direction. Prince of Persia the Lost Crown is really really good. Killed by putting a modern day afroamerican as MC. but the game itself? I have no complaints besides a bugged sidequest. But you've got games like DOOM, The Talos Principle 2, Forza Horizon, Planet Coaster, Outer Wilds, E33, Satisfactory, and so on. All the best games in each categories, and most of those pushing the medium further aren't ****.

  • criticalhitsTV
    The Critical Thinker (@criticalhitsTV) reported

    @ThaBeefDev @Pirat_Nation Why would I or any consumer care about Ubisoft? So your concern is Ubisoft profit...not the consumer? The problem here is too many of you are ignorant about business. Ask yourself a simple question, "why not offer the lower price on steam as well on Uplay". One price across the board. That would benefit consumers wouldn't it?

  • OyasumiBastet
    Oyasumi Bastet (@OyasumiBastet) reported

    @OmniStef94 Like, what happened to the outrage over GAAS, stupid amount of DLC, Always online required, and login to third party services. Why does MS get a pass where PS, and many other publishers dont, like ubisoft has a launcher, why is that an issue if Xbox live isnt?

  • cuuj_
    cuuj (@cuuj_) reported

    New season brought so much! - New map - Dokka rework - New gun! - Ranked 3.0!!!!! - More cheaters…. - Significant FPS drops…. - Rollback glitch….. - Queuing EU and somehow getting Asian servers…… People complaining about the new ranked system proves they didn’t play ranked 1.0 but the cheaters are a serious problem, first game of the new season I had blatant cheaters. Every 2nd game in emerald is a closet or rage cheater. @Ubisoft @UbisoftSupport it’s time to stop abusing your loyal player base and actually remember to turn on the anti-cheat every new season and maybe help out the people that can’t afford NASA pcs by making the game easier to run? Riot games are doing it right, maybe take a page out of their book?

  • TheMaxiMatrix
    The **** Matrix (@TheMaxiMatrix) reported

    @xj0nathan Oh and also your talking a lot of **** when Ubisoft has a subscription service called Ubisoft+ which is part of a bundle known as PlayStation plus which is literally Sony version of gamepass

  • jonezkaranja
    just jonez (@jonezkaranja) reported

    @Ubisoft hello am having a hard time accessing my ubisoft account keeps telling me that i have attempted to login and i havent login to my account in years? I have dm support in twitter but zero response kindly assist...i cant even login ubisoft connect to playstation

  • VideoLikePro
    VideoLikePro (@VideoLikePro) reported

    Google meaning of Monopoly: A monopoly is a market structure where a single company or entity is the sole provider of a particular good or service. So, are we ignoring other gaming platforms like Epic, GoG, EA, Ubisoft, etc. as alternatives? Steam just became popular.

  • IYDKMIGTHTKY86
    👀 (@IYDKMIGTHTKY86) reported

    @GoonItForward @eurogamer No it's not, Uplay is Ubisoft connect, Ubisoft + is the subscription service. It's always fun to me how the loudest people are also the most ignorant of what they are talking about.

  • Kenosiar
    Kenosiar (@Kenosiar) reported

    @polishedsteeltb @Dexerto Yeah, because Ubisoft and EA are small indie studios that will go bankrupt if they keep a games playable after shutting down their servers. In any case, if small indie studios cannot do that, then they should keep away from the live service model.

  • LazySinker
    LazyThinker | Nemesis ✦ Apechain🦴🦍| | ETHGas ⛽ (@LazySinker) reported

    @Gh0stsNFT Big deal? This is so elementary Projects nowadays doing more than this Hey @Ubisoft is @XFunkeda one of your people? Nothing but trouble in web3. ****

  • jsevert105
    JS88 (@jsevert105) reported

    @TheDivisionGame Well as of now I can't literally do anything in game because the games not registering anything I do and have gotten the "Delta" sever crash 4 times since starting the game 15 mins ago just fyi. Im on PC thru Ubisoft launcher.

  • kfog_official
    kfog (@kfog_official) reported

    @Ubisoft_UK so why on earth does it keep saying you had trouble with my request when I try to log in to Ubisoft connect???