Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (65%)
- Online Play (17%)
- Glitches (11%)
- Matchmaking (4%)
- Game Crash (3%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mantes-la-Jolie
|
Online Play | 1 day ago |
|
Mulhouse
|
Sign in | 3 days ago |
 Brussels
|
Sign in | 4 days ago |
 Amane Aït Oussa
|
Sign in | 5 days ago |
|
Lorient
|
Sign in | 6 days ago |
|
Paris
|
Online Play | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Timeflaire (@Timeflaire) reportedUbisoft should remake Assassin's Creed 2 next, and fix these ****** *** controls.
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Sweatopod (@Sweatopod) reportedThey finally adding a Tonfa character and I can’t remember my login to ****** Ubisoft Connect so I'll never be able to log in again i hate it
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Nathan (@natatot) reported@kiddbanditpro Loved Origins! I definitely have my issues with the direction Ubisoft took the AC series in, but at least they innovated on what they were doing previously. And we should all be able to enjoy what want to. 👏
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Pause (@PauseMidnight) reported@HazzadorGamin @Ubisoft The issue with Ubisoft is they can't make a passionate project they gotta put so many cosmetics and virtual currency in those games and still charge full price and make the grind harder so they can sell extra stuff They never learn.
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Omni (@Uhohhhsis) reported@Ubisoft DO NOT BUT UBI PLUS OR PREMIUM. They won’t even acknowledge or look at the support page. Highest upvoted issue and nothing no hotfix the entire weekend. Gross.
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Timo (@TimoTweetss) reported@Abhiraj_Singh17 I had odyssey preordered, I played it on release because of how much I loved origins, now the first 20% barely had any gating, it was okay, but it slowly started having 2-3 level gaps between each mission that genuinely took me ~2 hours to get to the “recommended level” now keep in mind this was on release, after getting called out on it, Ubisoft patched the issues, making leveling WAY faster, but I have already rolled credits by then, the release period is arguably the most important, and the level gating really left a sour taste in my mouth. now while i definitely get the point of “engaging with the world and do side quests” - assassins creed as a franchise has always allowed you to rush through the main story (which I loved, since it keeps the pacing great) ; but with origins, the level gating was introduced and eventually odyssey took to the MAX (at least on release, haven’t touched it since 2018) now I know I hate on this game quite a lot lmao, but I thought I’d clarify my thoughts because it’s not senseless hate, I genuinely wanted to love this game, but man…
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Remy (follow me on insta: zero_art_official) (@ADemonNamedRemy) reported@SpIinterCaI god, i wish ubisoft would fix the game and have the last gen version be playable instead of them just telling players to disconnect and then reconnect when the game loads in.
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Rockluse (@XCrimsonRecluse) reported@QNDZYcom Are you smoking crack?!? Dude thinks a free game that was made by a bunch of ungodly greedy morons becoming a paid game is gonna solve it's problems lmao. Ubisoft couldn't pull off an fps even if they had ever CoD, Halo, and Battlefield dev helping them. **** Ubisoft
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nash (@ardennashh) reported@Ubisoft @Rainbow6Game I KNOW YALL SEE THEM CRASH REPORTS. FIX THE ******* GAME BEFORE I TAKE THAT TRIP. THERE IS NO REASON MY GAME SHOULD CRASH TWICE EVERY GAME.
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Adrock (@Adrock318) reportedWe need the aiming controls during harpooning to be refined. Right now it's janky AF. It's not smooth and it's really hard. Please fix this. @assassinscreed @Ubisoft
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Parker Moss (@ParkerMoss5151) reported@assassinscreed FIX UBISOFT CONNECT
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Gareth Walker (@Revision_124c41) reported@EndymionYT Lmao reminds me of when I worked at ubisoft and they tried to tell me kassandra and not Alexio was the main character. A lot of the focus in development was on Alexio. Kassandra was planned, but it was pretty clear many of the games design decisions were built around a male lead. The decision of who was canon and the lead character seemed to come out of no where 3 months after the release of the game. Thats not even getting into the blood line issues. There are only 2 AC games where the female lead was intended and botched by interference and it isn't the post origin era. Its liberation and syndicate. Syndicate they screwed so hard by adding shoehorned in brawler mechanics to appease the top hat wearing twin. Had they focused on Evie Frye for the entire game. She had a much more compelling story as if she was the focus. Her brother Jacob was written like a supporting npc. The entire decision baffles me to this day. Lets not even talk liberation, its like they didnt know what to do with the game. Opportunity blown. Actually I forgot about AC China Shao Jun, again probably could have been a main story instead of this 2D half baked monstrosity. Not sure what inspired those games.
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Fábio Castro (@Fabiocastro185) reported@assassinscreed Oh dear @Ubisoft @assassinscreed team, even when you get something right, you make mistakes. Please fix the freezes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.
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SlusheeWolf2 (jRPG Wolf) (@SlusheeWolf2_0) reportedI wish @Ubisoft actually cared about Rayman lol I was so pissed off when they announced the new remake coming out for Legends because there are games in the Rayman franchise that are not even playable right now and they didn't even choose to fix them Like Rayman 2/3 on PC
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XxecutionorX GamingTV (@xxecutionorxGmg) reported@yannickbch good afternoon Yannick. I am a Ubisoft partner a content creator and also a live streamer I stream on twitch I am contacting you to ask why do we invest our time and money into this game when you have people going around constantly cheating lag, switching
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RM's Gallery of PLAY (@GalleryOfPLAY) reportedYup, with DLC, it took me around 260 hours to beat. It’s also the most bloated game in the series with the most repetitive content. Many people will champion it as the best in the series or in the RPG series, but I’m think it’s some weird nostalgia or a similar attachment that people got to specific things during a period like the pandemic lockdowns. I found it to be uninspired and watered down. I played it out of inertia. I kinda regret I did. I should take better care of what I put my time into. The only redeeming aspect was the DLC that puts you in the midst if an actual ISU civilisation. It’s the only and most direct ISU content the series has ever received, but even that got repetitive and boring fast. The problem with Ubisoft games is they show everything the game has to offer in the first 10-15 hours. By then you figure out how many of each activities, power ups, colletibles, etc. are and you can easily figure out the game can’t have any gameplay changing surprises, because itms strictly confined in these aspects.
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Omni (@Uhohhhsis) reported@assassinscreed PSA DO NOT PLAY THROUGH UBISOFT CONNECT LAUNCHER ON PC. Unplayable since last Thursday. Only posting here because it appears they don’t check the support page. Highest upvoted issue and we have had no response or apology. Looking to refund if not fixed soon.
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Keaten (@Keaten88_2) reported@MKobokerz @cnnp16 @Black_D_Gamer1 They absolutely can afford it. The issue is usually data speeds, as an Ubisoft engineer mentioned about Star Wars Outlaws. The cartridge tech is fast enough for a lot of games to be read off of, but not all. Other situations are just publishers like NISA or Sega being cheap.
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MR3D-Dev (@MR3Dev) reported@G_Assassin90 The problem is that it was made by Ubisoft Quebec. They can't hold themselves to go full millennial when writing
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Abbhiraj Nag (@AbbhirajxNag) reportedThey’re definitely adding Unarmed & Hidden Blade Combat to AC Black Flag Resynced in the future. No one goes through so much trouble of saying that they are listening & thinking especially when its Ubisoft who needs a proper win.
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Papa Glutton (@PapaGlutton) reported@Dominik89694039 @Jorraptor @809Matador Players are still important though. Copies don't count those who are playing on Ubisoft's subscription service... So, sales still should be considered for those who played Shadows on Ubisoft+
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Anggelo Consiglieri (@AnggeloC95) reportedHello @UbisoftSupport , I am trying to create an account because I already own Assassins Creed Black Flag Resynced in Steam. Each time, a message that says "There has been an error, please try again later" appears in the Ubisoft web. What can I do? I don't want to refund the game
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lee robinson (@leerobi08433142) reported@BeatriceTavon Also, Ubisoft became obsessed with the RPGs because of how massively successful origins was, the problem was that Ubisoft focused exclusively on the gameplay and bloated exploration and overlooked everything that actually made origins and assassins creed as a whole great.
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ImNotAVirus (@ImNotAV1rus) reported@gpt_alex I did, in fact, choose my words carefully: IF the startup takes off, the potential is much much higher than a 9-5 job But you know it's the same in your case: you're talking about stock appreciation + the POTENTIAL bonuses except that those aren't guaranteed in every company either. And your stock can also crash and do like -90% in few months, as was the case with companies like Ubisoft or Atos SE Factually speaking, you're more likely to make money with a 9-5 job yes, that's true. However, it's absolutely false to say that, over the same amount of time, having a 9-5 job makes you earn more money
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Chris Cave (@Chrissx_x) reported@beyond_fps you know you never hear about Ubisoft leadership/devs complain about their subscription service when they offer a more damaging model.👀
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Fábio Castro (@Fabiocastro185) reported@UbisoftSupport Oh dear @Ubisoft team, even when you get something right, you make mistakes. Please fix the freezes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.
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Josh (@JoshM574) reportedData like this doesn't paint a great picture, however whilst AC BF Resynced launched that week, Ubisoft no longer reports sales data to Circana. So I suspect that'd have far more than 10K. Ultimately tho idc about data, a choice going away with a broken digital ecosystem is bad.
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Martin Zemek (@MartinZemek1) reported@iamrobtv I remember the AC devs saying how impressed they were with The Witcher 3, so they wanted to do something similar with Origins. The problem is Ubisoft took the usual greedy route: RPG mechanics designed more to sell XP boosters than to make quests as engaging as The Witcher's.
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Jay (@gods_goods_) reportedI got the new AC4 and right off the bat it’s MAKING me login to a Ubisoft account to play, won’t let me proceed or play without doing it, and then when I go to make a Ubisoft account it denies all of my passwords even though it meets their criteria everytime! Already disappointed
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James Jay 🇿🇦 🤝 🇬🇧 (@Jacquesdrums1) reported@Ubisoft This new update sucks! Loot not picked up, enemies not responding to your whistle, harpoon quests not loading, trophies not dropping. Fix this!!!