Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maubeuge	Glitches	5 days ago
Mexico City	Sign in	5 days ago
Cehegín	Online Play	10 days ago
Weimar	Sign in	10 days ago
Pessac	Online Play	10 days ago
Escalquens	Glitches	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Master of Controversy (@THe0GAmer) reported 5 minutes ago

  @Pirat_Nation critics called ac odyssey a bloated 100 hour slog then nolan film made 233k players return daily proving movies fix what ubisoft broke

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  GP游戏脉动 🎮 (@TheAnnaji) reported 5 minutes ago

  If Ubisoft insists on remaking their back catalog, here are 3 games that would flop so hard they’d go down in gaming history: 🔔Prince of Persia: Warrior Within Toning down the 2000s metal/edge ruins it for fans; keeping it cringes out modern players 🔔Splinter Cell: Pandora Tomorrow Live-service design would completely ruin Spies vs. Mercs 🔔Assassin's Creed 1: The gameplay loop is way too repetitive for modern AAA expectations That awful haircut 😖

• 
  Pouët (@Pouet2) reported 6 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

• 
  RadVibe Gaming (@RadvibeGaming) reported 10 minutes ago

  I am just so impressed with @Ubisoft with how they are so creative with bugs. On stream today I got stuck in game where I am not able to access map and leave the area. The only fix is to restart from old save which in my case is several missions prior. #gaming @assassinscreed

• 
  Reinaldo Sanchez (@GenericGamer283) reported 10 minutes ago

  @TheHiddenOneAC LMFAO, did we really bully Ubisoft to get rid of ts? I'd be happy if it wasnt so embarrassing on their end, they must really wanna fix their reputation 😭

• 
  pacman (@l_pachl) reported 16 minutes ago

  @Ubisoft When is the hdr getting fixed ? It's way to dark,it's the only game where even turning max luminance and exposure up doesn't help and completely ruins the graphics. Hoping for a fix so I can enjoy playing. Im just waiting for the game to get some patches and fixes before playing

• 
  DXB-KNIGHT (@DXBNIN) reported 16 minutes ago

  August is stacked, and most of it lands in the next six days. Here is what is actually confirmed versus what people are guessing at. CONFIRMED Aug 4: Final Fantasy XIV arrives on Switch 2 with a free trial, and its own separate subscription. Same day, Beast of Reincarnation, Game Freak's soulslike with no Pokemon in it, on PS5, Xbox and PC. Aug 5: Pokopia's first paid DLC, Bubbly Basin. Aug 6: Nintendo and Sony both report quarterly earnings. Take-Two follows on the 7th. Aug 7: Duskbloods network test selections go out. I applied, so this one is personal. Aug 13: Super Mario Sunshine joins GameCube Classics on NSO. Aug 20: Cost of Hope, STALKER 2's first major expansion. Aug 21-23: The Duskbloods closed test. FromSoft's first Nintendo exclusive in 23 years, with all screenshots and footage banned. Aug 21: Call of Duty MW4 early access beta, everywhere except Switch 2. Aug 25: Gamescom Opening Night Live, Geoff Keighley, roughly two hours, free everywhere. Nintendo, Xbox, Ubisoft, CD Projekt, Capcom and Bandai Namco are all confirmed exhibitors. Aug 26-30: Gamescom proper in Cologne. Aug 28: Elden Ring on Switch 2, delayed a full year so FromSoft could get it right. Same day, the COD open beta finally includes Switch 2. RUMORED, and treat it as such A third GTA 6 trailer around Aug 6. That comes from Tom Henderson reading Take-Two's habit of dropping marketing before investor calls, not from a leak. An Assassin's Creed Hexe date at Gamescom, from a leaker with a decent record. Ocarina of Time on Nov 12. ESRB rating filed, eShop page updated, and an amiibo dated to the same week. Circumstantial, but it keeps stacking up. Still no gameplay shown for a game Nintendo says is out this year. THE ONE TO WATCH Aug 6. Nintendo's quarter gets compared against the Switch 2 launch quarter, which was a record. The year on year numbers will look bad and the headlines will say sales collapsed. They did not. It is the same distortion that made June's US spending look down 21 percent when the first half was only 1 percent behind last year. Sony's is more interesting. Their quarter includes the disc announcement and an eight hour PSN outage.

• 
  Hooley (@HooleyHD) reported 17 minutes ago

  @_goongala I agree but the only problem is Ubisoft servers suck and I get kicked from games with 2gb speed internet constantly and can’t rejoin sometimes

• 
  makiotto (@Maki0tto) reported 18 minutes ago

  @RavenMentore Unity will forever be the most Assassins Creed Assassins Creed game. It was a massive step up from the Ezio trilogy. But Ubisoft took a sharp lateral turn and conformed to the high praise and cash grab of High Fantasy Rpg, live service type gaming which altered AC indefinitely.

• 
  Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported 22 minutes ago

  @carygolomb The Ubisoft launcher is genuinely broken for some games and has been for years. Try Trials Rising if you have it. Won’t launch anymore. Hundreds of posts on Steam about this, they suggest the same bullshit every time with no fix in sight.

• 
  Chris (@Dude_Largepants) reported 24 minutes ago

  Maybe it was a post outage dickup, but late last night a lot of my Ubisoft games were showing up as Play Anywhere titles. They're not showing up on the app but they were on my Xbox and Ally X.

• 
  Erhan Kubat (@erhankubatt) reported 26 minutes ago

  @bunnytv1 @UbisoftFR @Sylas_Nerd is solid for tech problems.

• 
  . (@Silva_costa_07) reported 27 minutes ago

  @TheKingsMan95 @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

• 
  Typsy B34ST (@B34ST21) reported 31 minutes ago

  @Ubisoft @UbisoftSupport FIX YOUR ******* GAME BEFORE US CONSOLE PLAYERS STOP PLAYING @Rainbow6Game! The Console/PC bug WASN'T ACTUALLY FIXED.

• 
  bkairl18 (@kairl_brandon) reported 31 minutes ago

  @Ubisoft @UbisoftSupport plz fix Ur damn game and anti-cheat like ****. The amount of cheaters is ruining the game and not making it enjoyable anymore, the whole ranked system is ****** and messed up. DO SOMETHING ABOUT IT

• 
  Jack (@Smurfgotbeat) reported 32 minutes ago

  @michael_ba21764 Unfortunately some of them just aren’t given an choice, this is Ubisoft they have lost that credibility and identity they had for a very long time but I than think they lost majority of it due to their own actions and stubborn attitude to be unaware they were creating problems for themselves and between and for consumers of the brand.

• 
  MikeyDfromTN (@MichaelCuzzort) reported 32 minutes ago

  @Ubisoft why is your PC launcher still garbage? I canceled my membership because of crashing issues and compatibility issues. I came back for Black flag. And literally every 5-6 mins the game CRASHES! You all have to much money to be this ******

• 
  Alex (@FaultyR6) reported 38 minutes ago

  @SynthPotato Ubisoft is worse now than it has been they don’t know how to make a good story let alone fix their mistakes they just make more. Handful of AC games should’ve been a separate IP and they should’ve continued the original planned story for sure

• 
  ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported 39 minutes ago

  @Rainbow6Game @MrBoomeranggg OMG FIX YOUR **** UBISOFT

• 
  This Man, That Man (@VMajik) reported 44 minutes ago

  @Yappinfree @thiccdotexe @Wario64 Coming back to add that the main reason Ubisoft and EA could make so many dud games (other than having really popular franchises) is mainly Live Service money. EA has their sport games so they'll basically never go under unless they do something really dumb, but Ubi? Not so much.

• 
  Ookaze BioACobol (@Ookaze0) reported 45 minutes ago

  @dajsz1989 @RobotGuy405 The issue is that AAA has no meaning. So anyone can say anything, it makes no sense, anyway. If I ask 10 people what AAA is, I'll get 10 different definitions, aka it's a buzzword to give fake value to things, aka manipulation. Only grifters use this term. Ubisoft even went AAAA.

• 
  ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported 49 minutes ago

  @Rainbow6Game @Ubisoft @UbisoftSupport genuine question. Do yall not care about your fan base or your game? Yall are so so so quick to announce something new but can’t fix the cheating on pc or console, or the fact that players using an elite controller are stuck in MnK pool…..

• 
  Riku Pasonen🌞 (@Raitziger) reported 51 minutes ago

  @JezCorden Ubisoft constantly loses login credentials on PC. Steam and Xbox app never.

• 
  DreddSnail (@DreddSnail) reported 54 minutes ago

  I'd say I can't wait for EA to go bankrupt alongside Ubisoft but at this point they'll just be bought by Microsoft who will still continue to perpetuate the problems instead of fixing anything.

• 
  Pouët (@Pouet2) reported 55 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam, problem solved!

• 
  Abhiraj Singh (@Abhiraj_Singh17) reported 56 minutes ago

  @KindredBlade @TheAnnaji I think the first time they just worded it wrong. If they would've said it was a remaster then there would not be any problem. But the fact that they called it a remake and people already have a great precedent set by Resident Evil remakes just worked against Ubi in every way. I really want some insiders to tell about the quality of the recently cancelled version of the game. Was it bad enough to just outright cancel it? We still don't know what was the quality of the remake was. Also considering the recent changes at Ubisoft, I think they are more careful with the quality of their games now than they were before, and also they could be prioritising popular and profitable IPs. Which sadly, to Ubi PoP is not as profitable as their other IPs and they have very good examples with The Lost Crown and Rogue PoP not selling as well as they hoped.

• 
  Emma the Emerald (@Emma_Swirl) reported 57 minutes ago

  @TenToesTerrence @dagger323 @XboxArchives Nah I agree with every word they said, R6 died when Patriots was cancelled and Ubisoft now parades it's corpse as live service mightmares

• 
  🕹 ~Bich~ 🇵🇷 (@Bich_Dingo) reported 58 minutes ago

  @eyemissxv @OldManSakaki I dont disagree much here beyond disliking the open world Ubisoft template, but FF13, 15 and 16 are all vastly different games with unique issues that strayed from the formula while FF7R has been tauted as the return to form SE needed for a long time.

• 
  Ghost Of Babylon (@KindredBlade) reported 59 minutes ago

  @popuniversee I think the cut content was a huge problem in these games. From sands of time to two thrones, Ubisoft just rushed through them.

• 
  Moonlight Dragoon (@Z_Silvestri) reported 1 hour ago

  The problem is that they tried to do this with immortals and no one played it. I've been saying it for years but these teams don't want to make AC and far cry anymore and ubisoft is the one that keeps making them put the branding on it cause it's the only way it'll sell