Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (69%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Sign in	21 hours ago
Brussels	Glitches	7 days ago
Grenoble	Online Play	7 days ago
Orléans	Online Play	11 days ago
Orléans	Sign in	11 days ago
Chatham	Sign in	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zachary Davidson (@Ryangofett_2490) reported 52 seconds ago

  @MR3Dev @TheRealZephryss Quebec ain't the problem. The problem is Corporate at Ubisoft. All of these studios are capable of making great Assassin's Creed games. Ubisoft holds them back

• 
  𝐾𝑒𝑚𝑎𝑡𝑠𝑢𝑡𝑠𝑢𝑗𝑖 𝑅𝑦𝑜𝑛𝑛𝑜𝑠𝑢𝑘𝑒🥢 (@SkiLedZGamES) reported 2 minutes ago

  @assassinscreed Ubisoft domain mode is unbalanced fix this, it's impossible to advance this mode. I'm level 80 in domain 5 recommended level 70, I have 10 level above and I can't do anything against the boss, take this trophy or nerf this mode most people won't be able to finish this 💀

• 
  LazyThinker | Nemesis ✦ Apechain🦴🦍| | ETHGas ⛽ (@LazySinker) reported 3 minutes ago

  @Gh0stsNFT Big deal? This is so elementary Projects nowadays doing more than this Hey @Ubisoft is @XFunkeda one of your people? Nothing but trouble in web3. ****

• 
  𝐉𝐀𝐋𝐈𝟐𝟎𝟎𝟔® (@jali_06) reported 3 minutes ago

  @Maverick__CW Any Ubisoft game I find has unresolved problems, I stop playing and delete. Even their new game, The Division Resurgence, suffers from problems that haven't been fixed despite updates, and I'm starting to get fed up with it.

• 
  LegacyEleven (@LegacyEleven) reported 8 minutes ago

  One problem I have with Assassin's Creed Valhalla is that although I find the time period interesting and what the team over at Ubisoft created visually beautiful... The environment is just not interesting and falls flat to its previous environments of Ancient Egypt and Greece.

• 
  𝔑𝔞𝔱𝔥𝔞𝔫 (@TheNathanNS) reported 8 minutes ago

  What's actually happening with the gaming industry lately, why's there so many layoffs and studio closures happening in such a short span? We have Microsoft considering to close Ninja Theory, Compulsion, South of Midnight and Double Fine, there's huge claims of layoffs happening at Bethesda and ID Software. Ubisoft just closed many of their studios and did mass layoffs on others. Arkane also possibly being closed. Dontnod are expected to be bankrupt by November, Quantic Dream also reportedly expecting layoffs, there's probably a couple I missed Like what's happening, why is all of this coming out at the same time?? Gaming industry crash inbound or what?

• 
  Zeus🐺 (@realZE9US) reported 9 minutes ago

  Playing at 90 Fps, I beg you please fix your game @Rainbow6Game @Ubisoft

• 
  The Rainbow Chipper (@Daocdude) reported 12 minutes ago

  @ther3n3gad3 @Asmongold @AveragePodcast1 It is a self-correcting problem - they can't afford to lose billions forever, look at how many studios Ubisoft has closed.

• 
  Mister Nobody (@MisterNobody171) reported 13 minutes ago

  @Lazgar_lockman The problem is you idiots are so addicted to their games. Ubisoft should be put out of business. No game they put out should be purchased or downloaded. Any game they have created should be deleted and not played. End them. No petition needed.

• 
  RoboticsDave (@DavidLo05086582) reported 17 minutes ago

  @Sora_1303 @jondelarroz Alexios. That one of the reasons people preferred kassandra. She was actually only supposed to be the main lead but Ubisoft thought people would have an issue with just her. This was way before they started pushing females in a lot of games

• 
  Professional Hater (@NoSugarCoater2) reported 22 minutes ago

  @Chronobus @ShitpostRock2 The problem is you obsessively single out Valve as if theyre the root of all evil (they invented loot boxes etc.) while conveniently giving ea, ubisoft, nintendo, and the rest a shrug because "everyone knows" Thats not criticism, thats selective seething and hypocrisy.

• 
  MasterOfLazyness (@TheLegendaryMoL) reported 24 minutes ago

  @Pirat_Nation Oh yeah, the ending is the problem. Not everything before it. Ha. Delusional Ubisoft

• 
  cloudy ☁️ (@Cloudy_R6) reported 29 minutes ago

  please Ubisoft wake tf up n fix your game - DMRs out - Shields nerf to the ground - nerf thorn 1.5x or LMG Meta was so much better

• 
  Hedge (@LoiraSEMEN) reported 34 minutes ago

  FIX MY FPS @TOMCLANCY @ubisoft @Rainbow6Game

• 
  A Good Shepherd (@AgentSIMMONS_AL) reported 34 minutes ago

  @Npweezy215 @oliver_drk Ubisoft Plus was on the service before they hiked the price. I think most gamers paying for GAME Pass would prefer having Call of Duty over a trial for sports.

• 
  MREVILA55 (@MREVILA55) reported 35 minutes ago

  The problem is Ubisoft.

• 
  WARLORD12 (@WARLORD1216424) reported 36 minutes ago

  @popuniversee Because Ubisoft was probably trying to turn the Prince of persia remaster into live service. Why would it take 3 or 4 years to do a remaster ? All you had to do was copy & paste, so obviously you were trying to show horn in a bunch of stuff & it ended up being in vain.

• 
  A ball that pisses on artists (@ArtistsArise) reported 37 minutes ago

  @Ubisoft Fix your dogshit app if you want people to use this

• 
  Snakegil (@GilSnake) reported 38 minutes ago

  @TheDivisionGame @UbisoftSupport @UbisoftFR WTF are you doing guys ??? The game is not playable at all. Delta 03 kick us from your **** servers every 5mn. Kick everyone in team at the same time and losing progress and tokens in escalation. WHAAT ARE YOU ******* DOING ? FIX THAT BROS >___<

• 
  Rino🚀 (@RinoTheBouncer) reported 38 minutes ago

  @OzzinaArcane The industry-wide problem is that games aren’t being made fun. They are prioritizing design choices that are totally different from what 90s and 00s games did. Bloated games, not fun mechanics, emphasis on “retaining players”, everything feeling like a chore, uninspired characters, storytelling, even cutscenes are boring. Everything looks visually stunning, yes, but lacking any soul or direction. I played Resident Evil remakes and Requiem like 5-8 times each, and yet I jump from one main quest to another ignoring side stuff in most Sony, Ubisoft, Bethesda games. Why? Because I feel bored, I feel like I’m doing a job not playing a game for fun. Imagine just how uninteresting something’s gotta be when repeating something else that you already played 4 times prior, sometimes even a remake, is more fun than something you’re playing for the first time…

• 
  Clo (@cl0det2e) reported 39 minutes ago

  @alexlimitedart @lus1naut this was an joke edit someone made regarding pamela anderson's upcoming ubisoft game VIP, how is it gonna promote rayman2 if it literally says ''tonic trouble between drugs and prostitution we found him'' ???

• 
  DrFuryWolf (@DrFuryWolf) reported 40 minutes ago

  According to a new Insider Gaming report the next Ghost Recon game codenamed Project OVR is reportedly running into development issues The game recently failed to hit internal alpha targets which has led to management changes behind the scenes Sources also claim developers have been dealing with unrealistic deadlines There are even rumors inside Ubisoft that if things do not improve the project could be rebooted or canceled in favor of a different game

• 
  Shadow7Angel (@UEGShadowAngel) reported 40 minutes ago

  @Sakerift @vuullets I mean it’s all a management issue. Bungie at their peak had 1,600 people and the only thing they could showcase is one game lol. Ubisoft runs over a dozen different things, BioWare at one point ran different things, activision runs multiple things, etc etc

• 
  SolidWyte731 (@Bwizzle5150) reported 42 minutes ago

  @UrBoyTroy95 @XBOXGamePass Except the part where PLAYSTATION PLUS is completely GODDAMN TRASH!!!! Even Ubisoft sub service is better and that’s AWFUL

• 
  Angel With The Scabbed Wings (@TaigasRevenge) reported 45 minutes ago

  @Overstreet_04 @YackThaJawn @Poxonlox Somebody from the inside was selling the siege code to cheaters to be one step ahead of the anti cheat so they were slowly cleaning house not sure if they ever found the true culprit, Also customer service level members in the ubisoft departments were caught selling and stealing

• 
  Jeb Williams (@JebWilliams) reported 50 minutes ago

  @DualAcies @MichaelDoesLife Watch dogs 1 was a solid game. The only real issue is the false promises Ubisoft made for graphics. But as a product, it’s pretty fun

• 
  Just An Animal (@JustAnAnimal47) reported 51 minutes ago

  @UbisoftSupport @Ubisoft @UbiMassive FIX THE ******* DISCONNECTIONS!!

• 
  entwinedspace7 (@entwinedsp71971) reported 55 minutes ago

  @Vara_Dark Not surprised, what did they expect telling their customers not to buy their games. They acted as if they had some infinite money glitch unlocked. Funny thing is Expedition 33 could've been a ubisoft game.

• 
  HunterEatsHunter (@ShadowMaster53) reported 59 minutes ago

  @AullorNothing You have no problem with the games releasing on Steam, Ubisoft plus, and GeForce now. Why are you so angry if it releases on PlayStation? These aren’t exclusive. They’re available on non-Xbox platforms. The next Xbox will be a PC, & trust me,no one is using the XBOX store.

• 
  SirD 🇺🇸 (@Sir_Dammed) reported 59 minutes ago

  @emceekhan So what's the point of creating a product at all, if not to earn money? Why are people putting in 5+ years creating single player games, if the goal is not a return on their time and cost investment? If investors are just handing them funds to merely exist, idk, sounds like that's not a sustainable business model and that if consumers aren't purchasing their products, they're going to have a problem. Ubisoft crashed/burned. BioWare is crashing/burning. They're not the only ones, and they both monetized their products through live service.