Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (61%)
• Online Play (22%)
• Glitches (13%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Fairfield	Online Play	7 hours ago
Milan	Online Play	18 hours ago
Teresina	Sign in	19 hours ago
Mejorada del Campo	Sign in	19 hours ago
Rennes	Glitches	19 hours ago
Champigny-sur-Marne	Sign in	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ty (@tygocrazier) reported 4 minutes ago

  YO I BEEN TRYING TO GET SUPPORT TO GET MY RAINBOW SIX ACCOUNT BACK, I can login but that is not my email and I keep telling you guys!! I’m getting robot responses when I’m telling you I cannot access that email because it is not mine. I’m logging in through PlayStation. @UbisoftSupport @Ubisoft

• 
  qhnur (@q7hnr) reported 5 minutes ago

  @Ubisoft @Rainbow6Game fix ur game how are people getting -18k +5k so many false bans wtf is going on?

• 
  GwynnieThePoo (@GwynnieTheP00) reported 6 minutes ago

  Ubisoft+ is the absolute worst. Gets weird logins (hacked) regularly even after having 2 factor login and will tell you your password is wrong when it’s not. Forcing players to have that trash is egregious. Deleting account (2nd time I’ve deleted in last 5 yesrs). Never again.

• 
  Aureate 🌟 (@TheAureater) reported 6 minutes ago

  @Ubisoft Your app and website is not working at all

• 
  Kevin (@mattoo_nam755) reported 7 minutes ago

  @GhostRecon Yeah the performance and FPS drop issue has been resolved on new hardware for me, thanks Ubisoft

• 
  Wayne Nice Meet YOU . (@kratzy76au) reported 11 minutes ago

  Had PS5 issues last stream and now its repaired, l have had a look and l had 400hrs back on this game from the day of its release @GhostRecon @Ubisoft

• 
  FinalBoss.io (@FinalBoss_io) reported 11 minutes ago

  You bought The Crew. Ubisoft kept the kill switch. That’s the whole live-service trust problem in two lines. Publishers spent years training players to accept "ownership" that expires the moment servers stop making business sense. Then they act surprised when people stop believing the next promise. Stop Killing Games matters because preservation isn’t just nostalgia. It’s a line in the sand on whether selling a game means anything after the quarter closes. If a company can take your purchase, flip the OFF switch, and call that normal, you do not own a game. You own temporary access with better box art. "Just trust live service" aged exactly how everyone with a memory said it would.

• 
  Exhumed (@3xhumed) reported 14 minutes ago

  @happy__mathias @GhostRecon I was just on the Steam forum, and sure enough, there were countless comments about it again. The cpu (e-cores) issue hasn't been fixed. Unbelievable. @Ubisoft

• 
  Louie (@Louie_vuu) reported 14 minutes ago

  @Ubisoft is so ****. They allow cheaters to gain and take away points for those who are actually good at the game but play w/ randoms that cheat. 356 decreased I was expecting rollback points from all the cheaters I had to face. Fix ur **** game.

• 
  Victus Thraex (@VictusThraex) reported 17 minutes ago

  @RazorwindVT @Ubisoft Yeah I had issues with a no longer used and deleted email. It took them a week but this was 10 years ago. Hopefully they are faster than that.

• 
  darkprometheus112 (@darkprometheus1) reported 17 minutes ago

  have to remember that many people just wanted to play again cause they don't have their console and then you had a new generation. the issue is our generation is being lazy and not making new ****. look at ubisoft. after remaking black flag, i wouldn't be surprised if they don't come with a new game for years now.

• 
  Dredogin (@DreDogin) reported 18 minutes ago

  @Ubisoft Broken , please fix just tired

• 
  Bloxycolah (@Bloxr6) reported 19 minutes ago

  @ubisoft make it so siege doesn't crash more than a drunk driver on new year's eve ffs

• 
  Slava Ryzhkov (@RyzhkovSlava) reported 21 minutes ago

  @GhostRecon @Ubisoft could you finally adress issue with game basicaly not able to Load if you trying to play on newer CPUs such as Intel 12-14 Gen and Intel Ultra 100 to 300 Series

• 
  Asturides (@asturides) reported 21 minutes ago

  @KratosTwin Most people hate having extra launchers on Steam. Specially the Uplay and rockstar ones. PSN login sucks cause you have to manually log in each time and can't do it without the mouse, also lots of people get left out cause their countries doesn't have PSN "coverage"

• 
  K1raR6 (@K1raR6) reported 30 minutes ago

  @Infamous33_3 @ncjack_ @Ubisoft I think its just a user error

• 
  Pe-Koe Arts (@PeKoe_Arts) reported 32 minutes ago

  @Vex_D1 @Ubisoft I'm having the same problem. Hopefully they release a patch.

• 
  🕹 ᄃӨᄂӨПΣᄂ FΛᄂᄃӨП 🕹 (@ColonelFalcon) reported 40 minutes ago

  𝐻𝑒𝓇𝑒’𝓈 𝒶 𝐹𝒶𝓁𝒸𝑜𝓃 𝓉𝒽𝑜𝓊𝑔𝒽𝓉… Modern gaming is convenient as hell. True. I buy both physical and digital. If a digital game completely owns me, I’ll still go buy the physical copy when it’s available. That part I like. I like options. What I hate:
❎ Day-one patches (so the “finished” product wasn’t actually finished)
❎ Forced online registration / accounts just to play (EA, Ubisoft, and the rest treating your personal data like a free buffet)
❎ Endless nerfing and boosting of characters months after launch
❎ “Buy the limited edition or pre-order now for exclusive skins/weapons” pure cash-grab nonsense ❎ Install the game before it’s playable. And the worst part?
Companies scream “convenience!” while locking you into their digital barns, treating you like a milking cow they can keep extracting from forever. What’s even more shocking is that most players don’t seem to have a problem with any of it. 
Because it’s convenient. I’ll repeat:
“People don’t drink the sand because they’re thirsty.
They drink the sand because they don’t know the difference.”

• 
  Sir Dwulfgr (@Sirnoobwulfgr) reported 41 minutes ago

  The problem with remaking the older Assassin's creed games is that most of what is there cannot be reused and as we saw with black flag resynced, most of the new stuff ubisoft adds is ***.

• 
  Non human 64 (@Deathskiller666) reported 42 minutes ago

  @Ubisoft @Rainbow6Dev yall need to fix your ******* game i am sick and tired of all of these god dam cheaters and lag switchers on PC like please ******* get your heads out of your asses and fix this **** 20+ seasons in and people are still cheating and nothing happens to them

• 
  Mike Tolosa (@mike_tolosa) reported 43 minutes ago

  @baked__bunny "Don't be mad guys, it's: 1. A price increase, just like any other! 2. A release delay, happens all the time in the industry! 3. Day 1 DLC/Locked content, like your favourite companies such as Ubisoft or EA! These guys will follow through any issue and brush it off like nothing

• 
  MohSkinner (@MohSkinnerr) reported 45 minutes ago

  @Ubisoft You have games that crash a lot; try to fix them and resolve their issues. I can't play a game if you have problems with your games. Fix that; don't be selfish and only care about money.

• 
  Shredder - Mass Effect (@Shredder1400) reported 45 minutes ago

  @Azreal51265232 @xentinyl As much as I would like to, Ubisoft’s launcher is worse than dog crap. They’ve lost my account twice. I don’t wanna buy their games on PC unless they either fix their launcher or get rid of that requirement…

• 
  Max "MVKiing" Völkl (@MVKiingR6) reported 48 minutes ago

  I want to talk about the new ranked system. How is it possible that I win one match and then immediately lose the next, I’m hardstuck in Platinum on my alt account, and it shouldn't be like this. Please fix this new ranked system. @Rainbow6Game @Ubisoft

• 
  bishop (@puppyboybishop) reported 49 minutes ago

  @Alka_FPS so let’s break it down to “pull” an account you need some form of past or current login to the account or you need to have a rep at ubisoft pull them on average it’s about $300 per pull and rare to find a rep willing. you think that’s more likely than the name being bought??

• 
  DonnieBoiTV (@DonnieBoiTV) reported 50 minutes ago

  @Ubisoft Why is it so hard for you retards to just make a game that works. So many ******* issues and work arounds just to get this game working and to join my friends.

• 
  Dudu (@Dudufd3467) reported 55 minutes ago

  @dance__base I completely agree with you, Ubisoft killed Just Dance with the way they migrated the game, forcing Xbox One and PlayStation 4 owners to buy a new console, They removed a wonderful online resource to replace it with one that doesn't even work properly and has lag.

• 
  Dan | Dan_The_Noob (@DanTheNoob) reported 55 minutes ago

  @Ubisoft this just gives an error and asks for a cd key

• 
  NeoReplicante (@NeoReplicante) reported 56 minutes ago

  I had to admit that before @amazon stoped @LunaAmazon offering the possibility to connect your own library like the @Ubisoft one, I was pretty satisfied with the service. Now, I just don't see so much sense in cloud gaming because other competitors are bad. I hope that changes.

• 
  JerBer (@JerBer11B) reported 58 minutes ago

  @Ubisoft Fix Wildlands boot up!