Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/18/2026 12:20

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (21%)

    Online Play (21%)

  3. Game Crash (12%)

    Game Crash (12%)

  4. Glitches (12%)

    Glitches (12%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Sign in
FranceSaint-Médard-en-Jalles Online Play
AustraliaPerth Online Play
UkraineUzyn Sign in
United StatesSan Antonio Sign in
SpainSan Martín de la Vega Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • omnixero Lou Dawg (@omnixero) reported

    @MarcTech1996 @Jesuszilla1 Nah they're still making them but now there's a focus for Live service games so they're going Ubisoft for a bit. Probably Playstation Infinite will be day and date first party

  • dave_warhammer WarhammerDave (@dave_warhammer) reported

    @foxygames_uk Good but WB games is broken up between two companies now, the 4 good studios are with AT&T still apparently It would be alot if money for 4 studios with only mortal combat judging by investor call it would take rest of their funds Ubisoft is about same price but over 50 studios

  • MrTokyio DownBadAlex (@MrTokyio) reported

    @Ubisoft can y’all really stop dropping broken characters in #forhonor that cater to new players and make people actually learn the game? Thanks

  • dave_warhammer WarhammerDave (@dave_warhammer) reported

    @Or1onSLi @XcloudTimdog There is tons of ways for them to come up with the money or even use stocks for part like take two did with zynga The games as a service focus Playstation now has aligns directly with Ubisoft's Don't be surprised when it's announced. Bungie & ubisoft fix Playstation weaknesses

  • LetalisVenator LetalisVenator (@LetalisVenator) reported

    @SSGKingEZ The only companies that were in trouble were due to their own idiocy like Activision and possibly Ubisoft if they don't stop this nft push they're hellbent on doing.

  • aopm08 akaHavoc (@aopm08) reported

    @Puertorock77_ They looking for live serive ff14 is one of the biggest. Ubisoft is not that great at gsmes but good with live service. Sony could helped them with better stories and gained from ubisoft creates their games.

  • Mcarroll84M ARKOIN (@Mcarroll84M) reported

    @AngryJoeShow A sony live service game could be very different from an EA/Ubisoft Live service game

  • IronMikeTomlin Iron Mike Tomlin (@IronMikeTomlin) reported

    @assassinscreed All these bugs, but you are still going to charge $40 for Dawn of Raganrok? Can't wait to see the problems that update causes. Day 25 of asking @Ubisoft and @UbisoftSupport to reconsider charging Ultimate Edition owners of Valhalla for more DLC. Do what's right. #StopPayToPlay

  • SeanCWard1 Sean C. Ward (@SeanCWard1) reported

    @UbisoftSupport It will still take Ubisoft months to even acknowledge the issue and start fixing it like it did with Assassin's Creed Valhalla. Over 2 months of not being able to complete the game. But, the "albeist" language was removed immediately when some crybaby got offended by it.

  • Lae_Bay ŁËÃH✌🏽 (@Lae_Bay) reported

    @RidersRepublic @Ubisoft @UbisoftSupport I completed all the santa cruz contracts from level 1-21 and I still have no bike to show for it. I am completely maxed out with that sponsor. When is the issue going to be fixed?

  • BornedDauntless BornedDauntless (@BornedDauntless) reported

    67%+ players on Xbox are mnk or macro guarantee @Rainbow6Game @UbisoftSupport @Ubisoft when is action going to be taken? Never? Every year more and more players start switching because you haven’t made an effort that is know to deal with this console wide spread issue.#Rainbow6

  • i_bear_games I Come Bearing Gifts (@i_bear_games) reported

    Everything with a profit motive affects gameplay. For example, Ubisoft creating a problem with a nerf to experience gain in an assassin's creed game, only to sell you the solution with 2x EXP or whatever as a microtransaction. NFTs are going to be the same problem.

  • LuxebiHD Fynn (@LuxebiHD) reported

    @dextersrevenge @bstategames Bro. It's still in Beta, it's still a short staffed indie team and yet they are faster at fixing issues than publishers like Dice, Ubisoft, EA etc. Get a grip.

  • Ampz55 Amps (@Ampz55) reported

    @IGN Glad I have the common sense not to preorder or buy on day 1 from ANY publisher. If everyone stopped these companies would be in some bad trouble like they should be. Don't trust any of them. Hold your money. Make them hurt. Actv/blizz, EA, R*, Bethesda, ubisoft. **** them all.

  • Bobbyjean88 LinkDontTink (@Bobbyjean88) reported

    Ubisoft needs to fix their ******* matchmaking. I’m tired of going against diamonds and champs when I’m in gold

  • Doxx141 Mr350p (@Doxx141) reported

    I JUST WANT TO PLAY RAINBOW 6 EXTRACTION PLEASE UBISOFT RESPOND AND FIX MY ACCOUNT TROUBLES PLEASE I WANNA IT SO BAD

  • CultofTendrils Cult Of Eden (@CultofTendrils) reported

    @TheeMadSlayer They seem to make more mistakes than the typical studio, but you can't argue that they don't try to fix it, even if it takes them time. Besides, they're more consistently alright than, say, Ubisoft or EA's studios.

  • DavisOnScuf Valley Sports boy (@DavisOnScuf) reported

    Trying to play @assassinscreed Valhalla on my #PS5 for the first time, and I’m getting the error “Can’t start the game”. Seems to be an issue for a while now and @UbisoftSupport @Ubisoft still has yet to fix it. What am I to do?!?

  • BattleJoe97 - ̗̀NEW JOE 97 ̖́ (@BattleJoe97) reported

    @NeoGameSpark It’s especially a problem for these companies (like Ubisoft) delaying in development projects to cancellation.

  • Thegamermemer1 DeadByS76 Gaming (@Thegamermemer1) reported

    @XboxSupport @Ubisoft please could fix a issue with the title Uno instantaneously crashes when trying to get into the game

  • HLord0 Husky.lord0 (@HLord0) reported

    @Ubisoft hey I can't access any of my saves is anyone else having this problem

  • penninghistory Jordyn Blotsky (@penninghistory) reported

    @Smoz3d @Kupokuponut @Isu_network It's what's gotten Ubisoft into trouble before. It's just the same formula over and over again-Assassin hunting Templars-and it gradually gets boring. That's why Rogue and BF were made to begin with

  • marcosdiboa Marcosdiboa🇧🇷 (@marcosdiboa) reported

    @Ubisoft Microsoft buys this one too. For the problems it has, it will come out for a good price.

  • porkinscopilot porkinscopilot (@porkinscopilot) reported

    @FletchyTweets Well if there in plans are to make more service games then Ubisoft would definitely fit the bill

  • dreamyinsomnia Jean Agosto (@dreamyinsomnia) reported

    @Ubisoft @Ubisoft @UbisoftSupport Please fix the bug in "A Brewing Storm" quest on PS5 #gamebreakingbug

  • jing_cing_king john colten king (@jing_cing_king) reported

    @rulomaton Why not tweet to ubisoft support let them know glitch

  • BaryonSenjuSage SenjutsuSage (@BaryonSenjuSage) reported

    I think Sony could easily get the Japanese companies if regulators over there don't take issue, and Nintendo being supported doesn't end up becoming a major issue. Konami is another, Sega another. But Take Two & EA would be VERY tough for Sony here. Ubisoft that's the easier one.

  • KenayM12 Kenayinyomom (@KenayM12) reported

    @Joeybatz35 I don’t see the issue there’s a bunch of amazing IPs in Ubisoft that are not being done justice with their ways of working

  • Akon_GamingYT Akon (@Akon_GamingYT) reported

    @Ubisoft FIX @realUNOgame ON @Xbox PLEASE! I WANTED TO PLAY WITH MY FRIEND BUT HE ONLY HAS IT ON XBOXXXXXXXXXXXXXX!!!!!!!!!!!!!

  • officerttv Aussie_OfficerTTV (@officerttv) reported

    @UbisoftSupport hey I just verified my files and still having server connecting issues, I have restarted my router and the Ubisoft client and nothing works