Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 21: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pont-Saint-Vincent
|
Online Play | 22 hours ago |
|
Orléans
|
Sign in | 2 days ago |
 Newport News
|
Sign in | 4 days ago |
 Umuarama
|
Glitches | 4 days ago |
|
Sète
|
Sign in | 4 days ago |
 Fischerbach
|
Sign in | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Knuffig (@RS7Boost) reportedUbisoft pull Service Every acc pull 100€ No one is better then me. Im the First On the COM who started the Ubisoft Service I can do all
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NobleBojack (@nobleBojack) reportedI thought Ubisoft wasn’t in trouble enough but they keep doubling down
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;) (@NCCgaming02) reportedI once lost my Ubisoft and Steam account after my email got hacked. Guess which company ****** off and told me they couldn't do anything and which one got back to me two days later with my account login and an email that said, "The hackers have been dealt with."
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B Rabid (@b_rabid) reported@okretardbequiet @Grummz That’s not the issue and you know it. Ubisoft makes games for gays, like yourself. 2% of the population. People don’t want to support companies pushing the lefts bullshit. There are franchises form the 90s that “make the same ****** games” to this day, that don’t include wokism.
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Codigo exe (@Codigo_exe) reported@Dr_HarleySawyer I think it's a valid concern. Honestly, a director with a game in the genre as a reference instead of so many live-service games would've been better. Especially coming from companies like Ubisoft or EA, which don't have a good track record with executives moving to other studios
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Thapelo Phaks Mapkay (@JMapkay) reported@Grummz Post claims “Gamers voted, Ubisoft died,” citing €1.3B losses, austerity, historic low, no profit until 2027-28, and a pivot to live service games. Argues “chuds” voting with wallets took down Ubisoft, calling it “DEI infested” and disputing claims that Assassin’s Creed Shadows did well.
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HarryT (@HarryT44979617) reported@Grummz I don't see Ubisoft un-DEI-fying themselves though. As far as I can tell, they keep firm on the DEI and also the live service BS. Which means that the return to profitability by 2028 is wishful thinking. AC Black Flag won't save them either. Very tough times ahead for Ubisoft.
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Kevin Tierney (@CatholicSmark) reported@MR3Dev @Grummz Ubisoft doesn't seem to think so, thinking even with it they won't be profitable until 2028. This is a game studio systemically broken. One good game wont fix it.
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Gunnar_LeBarbare (@gunnar4129) reported@UbisoftSupport Can not login to ubisoft connect, ****
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TechEdgeDaily (@techedgedaily) reported@Grummz Ubisoft's €1.3B loss is a strategy story, not a culture war one. they kept funding bloated AAA cycles while the market moved to live service and indie. Roblox grew 60% the same year. that's the real lesson.
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nat (@JustAfab) reported@NarutoR31565 @User_Error67 Titles. The problem becomes when older titles are attached to companies like Ubisoft who completely changed to a live service model and then made a dedicated app and such to have their games on a storefront. Only to take every older title and shut them off and not delisting them
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vaeyn™ (@vaeynheart) reported@king_of_games34 @SnickDrag disagree, there are live service titles such as R6S and FH that are ran by ******* UBISOFT of all people that are 10+ years old and only require 1 purchase of the game. FFXIV needs to not have a stupid, gacha-tier overpriced cash shop AND a subscription just to experience mid
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Sergio 🇺🇸 🇲🇽 (@Spec_tre1) reported@TheDivMobile Kinda no point to get on the game if some of us are having issues logging into our Ubisoft Connect accounts and our progress gets deleted.
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Me But Not Me (@AndrewDarovich) reported@Grummz Ubisoft locked me out of M&M Legacy after a required PW reset and wont fix it. Fk em. They deserve to crumble into oblivion.
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Synd (@Synd944935) reported@dredfullyslevin @Dexerto Yeah, well when you could smash a temple in Assassin's Creed Shadows, that was pixels too, but also seen as disrespecting japanese culture and got Ubisoft in trouble. They're maybe just pixels, but they still represent something cultural with meaning to people.
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Grummz (@Grummz) reportedGamers voted, Ubisoft died. - 1.3 BILLION euros in losses. - Tough Austerity measures imposed. - Historic low in Ubisoft history. - Will not return to profitability until 2027 or 2028. - Ubisoft will focus on live service games. They told us Ubi was winning, that the chuds had no effect, that Assassin's Creed Shadows was doing well. Ladies & Gentlemen, take your victory lap. No studio was more DEI infested than Ubisoft. You voted with your wallets and took down one of the biggest AAA game companies in the world.
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Oliver Darko (@oliver_drk) reportedMultiplatform is not a silver bullet. Otherwise Ubisoft and Embracer wouldn't be in trouble.
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Rexy | OR3 era (@GeneratorRexy) reported@x_deeps @AgaiinTx It wouldn't be a problem if Ubisoft had a spine and allowed devs to keep their creative vision instead of making them compromise
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Erik Snare 🇩🇰 (@ErikSnare) reported@Grummz > Ubisoft will focus on live service games. So they'll keep mogging themselves. I guess I should thank them, not going to be tempted to spend money on their games.
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Phantom (@PhantomZer013) reported@Cyllis @XxSephGMxX @ManaByte Dude, it is cheaper to buy those Ubisoft games than pay for them in a sub service
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Andy Chirulescu (@AndyChirulescu) reported@Grummz Ubisoft deserve to die. Not even now, at the brink of annihilation, they do what, focusing on live service s?!
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zlS0VIETlz (@zlS0VIETlz) reported@RinoTheBouncer This law 100% pass with full refund to the player being part of it when it comes to game studios like Ubisoft shuts down due to bankruptcy and will be not be able issue refunds
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Posh Indie (@PoshIndie) reportedI think @Ubisoft can actually turn this around: - Do not "modernize" the Black Flag remake with "RPG Features". - Drop the launcher and Ubisoft Account requirement. Just use Steam. Basically, do not fix what was not broken, and stop pushing against the consumers.
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Jake (@Team_Gr0undZ3r0) reported@Patbacknitro @FullTrackFox @Dexerto The AC Shadows delay was mainly for polish, bugs, balancing, and technical issues, not “a year for cultural respect.” Ubisoft literally said so. And the “desecrating temples” thing is mostly clips of breakable props/combat in shrine areas, not some anti-religious mechanic. 1/2
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Balduran (@BalduranG) reported@TheHiddenOneAC I dont mind, its still worth torrenting at least. But anyone paying 60 bucks for a remaster is truly retarded, especially giving the money to post 2020 ubisoft. Thats some broken cuck ****.
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dave hoffner (@bigdave1720) reported@LefebvreWa66459 @TheDivisionGame WoW and the new super Simp for Ubisoft is. So if you're pissed off at a game that would spent your money (not your money) then you should have an opinion on the issue of every update going on for the past 7 years,you can criticize all you want and Ubisoft will be laughing all the way to the bank. So if you're tired of all the BS in this game you can yell about it and they'll just blow you off as they've been doing for 7 years.
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MyMaryJane🇺🇸 (@Jaucy3) reported@UbisoftSupport I’m trying to link my old PSN to the Ubisoft account I’m currently using. I opened a ticket to resolve the issue but I read I can try tweeting at you guys to help me speed it up past the possible 2-3 days
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Locke 🎼🔨🍵👻🎤👑 (@lockendkey) reportedI've had this issue with Ubisoft Connect for like YEARS now where it's not linked properly to my steam account so when I launch Ubi games through Steam it never works. For some reason I keep launching them through steam like a Dog and going 😯 when it doesn't
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Sabamika (@Sabamika1) reported@CombatFli @Wario64 Cloud gaming and EA/Ubisoft claiming the future of gaming is live service are bad running jokes that should go away. But never will.
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mona ☾ ⋆⁺₊⋆ (@sailormoonsie) reported@zlS0VIETlz hence why the law idk what you talking about. ubisoft don’t have to return money to every player if they patch in offline mode which won’t be hard for many many pseudo online games and no - most games aren’t live service you moron