Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (59%)
• Online Play (21%)
• Glitches (16%)
• Matchmaking (3%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Glitches	3 hours ago
Sitten	Game Crash	2 days ago
Creil	Online Play	2 days ago
Dieppe	Online Play	7 days ago
Villefranche-sur-Saône	Sign in	7 days ago
Ciudad Jardín	Glitches	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yannis (@yannnis) reported 4 minutes ago

  we used to lose sleep over one broken deploy and felt like amateurs Ubisoft. tens of thousands of people missed a whole product

• 
  Xvilium (@Xvilium) reported 5 minutes ago

  @Ubisoft fix your stupid *** ******* game I put 8 shots into castles head and he doesn’t die, I’m saying this mid ranked game btw

• 
  Pieter (@Brehbander) reported 6 minutes ago

  @longislandviper @AxolotlAndy Bookmarking this for the inevitable ET 80s reminiscent gaming crash coming. If you think this ecosystem of bloated dev costs and ever increasing bland *** games with huge file sizes focused on ******* consumers as much as possible is sustainable, I've got some Ubisoft stocks to sell to you

• 
  Eleven (@alle1even) reported 8 minutes ago

  @DenLoginoff I've used it a few times to fix PC issues, specifically my pc kept waking up from sleep. It also fixed an Ubisoft launcher problem where every time my PC went to sleep or I closed the launcher I would have to log in again. A few other things too but mostly coding lol

• 
  Jacob Marsh (@JohnMar39804972) reported 9 minutes ago

  @TheGameVerse They ruined wildlands. I uzed to play all thr time. But the new update tuin it. Now if you go to any menu all characters head gear changes to a mono nv. Its unplayable. Change clothes you have to fix all 4 members head gear. You cant even play it. Ubisoft today will ruin it.

• 
  𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported 15 minutes ago

  @TrillBill478 @Gen3D_Tech @vinibytez Then they should implement input based matchmaking so mouse & keyboard players just play together and as controller players and problem solved. Xdefiant did it and it was fantastic but unfortunately Ubisoft are just ***** ******* and dropped support for it.

• 
  Patrick PJ Realmuto $BUBBLE 🫧🫧🫧🫧🫧 (@JammedDoor) reported 15 minutes ago

  Fix the smurf accounts. Fix the xim cheaters. Instead you ban people for using vulgar language . Imagine a mature rated game like Grand theft Auto doing the same things they do in this game. Ubisoft will be sued for stupid **** antics @Rainbow6Game

• 
  Tony (@TechGuyTony) reported 16 minutes ago

  @4N0NYM0U5_5H311 Except Steam on PC is digital only and it’s the largest PC storefront there is. They even have DRM as it’s up to the publisher of each game. For instance Ubisoft sets all DRM for Ubisoft so you don’t own that game there either. Only PC platform that’s DRM free is GOG and they don’t get a lot of new games because of that. So it seems digital only is only a problem for PlayStation which doesn’t make sense.

• 
  Nerlyk (@Nerlyk17) reported 22 minutes ago

  @ColbraSERVE @Mando2332G @SeeReax are you serious? this "what if" scenario has already happened, it’s literally what started the stop killing games movement, it was ubisoft that showed everyone they can take away a game you paid for without you having any say in it, how does no one see this as an issue!?

• 
  Profesional_Casul (@Solus_Vagabond) reported 22 minutes ago

  @Exo72993856 @bellbearinghunt Yeah, I'm aware, but thats my issue You shouldn't have to Pay for an Upgrade, Ubisoft tried to do this And That did not go well for them, and I believe Xbox tried it Too... Nintendo Know they can get away with it..

• 
  CLAD (@CLADverse34) reported 31 minutes ago

  @MetroSubset10 @SmashJT @ChibiReviews Sony and Ubisoft are fair examples to bring up, but you're still jumping from “he worked there” to “he was responsible for those companies ending up in shambles.” His documented role at those companies was communications and PR, not creative direction or game development. And if you actually want to discuss why Ubisoft has struggled, the answer is hardly “DE&I” or “wokeness.” Ubisoft has made plenty of questionable decisions regarding game design, monetization, live-service strategies and its overall product direction. The same applies to Sony: whatever problems PlayStation is facing are the result of years of corporate and strategic decisions, including decisions that have increasingly alienated parts of its own player base. You can't just point at a guy's résumé and retroactively assign him responsibility for everything that went wrong at companies he worked for. That's correlation, not causation.

• 
  Aakash Gupta (@aakashgupta) reported 32 minutes ago

  The studio that just redrew its bird got kicked off the PlayStation Store five years ago. Today it's worth eight Ubisofts. December 2020. Cyberpunk 2077 ships so broken on consoles that Sony removes it from the store entirely, something it had never done to a release that size. CD Projekt refunds 30,000 copies and the stock loses 75% of its value. Most studios never recover from that. CD Projekt spent three years patching the game for free, put $84.5M into the Phantom Liberty expansion, rebuilt the whole progression system in update 2.0, and let the Edgerunners anime pull in a new generation of players. The scoreboard as of this summer. Cyberpunk crossed 40 million copies sold. Phantom Liberty, a $30 expansion, sold 10 million. The Witcher 3 sits at 65 million and keeps selling. Now the comparison that makes the logo news interesting. Ubisoft has shipped close to 400 games since 1986 and trades around $850 million. CD Projekt has shipped about a dozen games in its entire history and trades at $6.6 billion. Four hundred games versus twelve. The twelve are worth eight Ubisofts. One more thing about the bird. It was never a cardinal. It's a raróg, a falcon from Slavic folklore that's born out of fire.

• 
  ReKoN Fusion (@Mirage_R6_) reported 35 minutes ago

  @gothamsfinestt @JamezGrey121156 @CFB25News Not even that every update is to fix something they didnt bother to fix before the game came out and when they do they just break something else like is this R6 ran by ubisoft???

• 
  David Via (@daavidvia) reported 36 minutes ago

  My only problem with Noor is that it was presented as a direct counter to shields but due to its hard breaching denial potential teams will likely ignore shield countering tasks. The result will likely be: - Much harder to open reinforced, crucial walls and hatches. - Players to focuse more on kills rather than tactics. People got super hyped during Y11 reveal in Paris when the teaser was unveiled. People had high hopes Noor would "save" the game from the frustrating shield meta. If Noor couldn't hard breach deny he would feel super balanced. I would also be fine with his plant denial potential. However, he just feels too overwhelming right now. First two weeks of Ranked will be confusing and frustrating... but those two weeks will be extremely valuable for Ubisoft. I hope they take notes and correct stuff if needed. P.S.: This opinion is just based on what has been seen so far. Maybe his impact on the game isn't that big and it ends up being mainly used as a shield counter. I hope so! Make sure to try out the Test Server, play the first weeks of Y11S3... and send Ubisoft your feedback!

• 
  Arman Nouri (@armanguy) reported 39 minutes ago

  @LudwigAhgren Every large live service company thinks like this btw not just riot. Blizzard,EA,Ubisoft,Tencent,Nexon If it’s not making billions in micro transactions, the team either gets laid off or moved to other investment opportunities.

• 
  Dhaval Solanki (@dhavuhikari) reported 39 minutes ago

  Guys I’m really stuck with Assassin’s Creed II on Steam 😩 ​I bought and played it a long time ago. At that time I logged in with my Google account. I only have around 2.5 hours of playtime, and that Google account is completely gone now. ​Whenever I try to launch the game, Ubisoft Connect shows this error: ​“Game activated on a different account This Steam user ID activated this game on a different Ubisoft account: 4*********@g****.c***” ​I’ve already submitted the Ubisoft account recovery form, but honestly this feels unfair. The game is clearly in my Steam library. I paid for it. Why should I be locked out just because the old email I used years ago is no longer available? ​Has anyone successfully recovered an old Ubisoft account that was linked to a Google login they lost? Any tips that actually worked? ​Steam username: 42dontpanicx ​Any help would mean a lot 🙏 ​#AssassinsCreedII #UbisoftConnect #UbisoftSupport @UbisoftSupport

• 
  🐱🔞 Zodin Virzin (@VirzinZodin) reported 39 minutes ago

  I don't trust you Jerome Benzadon, the DEI specialist from Playstation. You work with Sony's Playstation and Ubisoft. They already have the worst reputation. For Ubisoft, they made battle pass for a single player game. Their Assassin's Creed Shadow sold poorly. They keep making attractive characters ugly because of DEI. Their old IPs belong to Tencent. For Sony's Playstation, they made worst DEI life service games like Concord. Shift-Up fans were right when they you like Concord. That same life service game only had 14 days before Sony shut down Concord. Sony decided not to make physical games in 2028. They want gamers to own nothing and be happy. For you, I have doubts that you are a fan of Destiny Child because you like Concord. You should be honest to fans. But no. You tried to hide you're involved with DEI. You didn't earn the fans trust. DEI corrupt and ruined many games. You should have stayed back in Playstation.

• 
  Kingdom Reigns 🏈 (@expert_imagez) reported 40 minutes ago

  @Ubisoft Server are ****, fix it @Ubisoft

• 
  redblue (@blackflametree) reported 45 minutes ago

  @Garaa0fTheRage Thats not happening btw. She quoted a leak. That's against the terms of service. You people are manufacturing your own anger. What are you so mad? Did you favorite franchise turn into slop? Yes? Well too bad. Rockstar isn't Ubisoft.

• 
  Dark Protagonist 🎮 (@ShanTofique) reported 46 minutes ago

  @GhostRecon Game is crashing at launch when starting game from Ubisoft store on PC, plz fix that. It wasn't crashing when the new DLC update released, but after the new patch, it's crashing all the time

• 
  LTLuh (@HiddenTenno) reported 46 minutes ago

  @Rainbow6Game Please fix the bugged achievements on ubisoft connect and steam

• 
  Aherys (@aherys) reported 49 minutes ago

  @renlosmalik Thanks you, how ever what you said is absolutely not true. Triple AAA industry make money historical records everywhere (outside ubisoft). It's not an issue of "people do not buy". Studio shutdown just to please actionnary and because covid backslash. Job security is also very bad for indie because it's very hard place to be.

• 
  Lugames47 (@LuanRodrigueslg) reported 52 minutes ago

  My copy of Ghost Recon Wildlands is showing an error after the latest update: dialogue repeats endlessly, regardless of the language. I’ve already uninstalled the game and cleared the cache, but the problem persists. @UbisoftBrasil @Ubisoft

• 
  KamilPlaysYT (@KamilPlaysYT) reported 53 minutes ago

  @SeeReax for me personally, I don't mind if they go fully digital, the problem is how sony is trying to take away our consumer rights, keeps mistreating their customers, constantly over pricing their software and hardware, not allowing us own what we buy (which started from ubisoft)

• 
  Belsameth (@Scahrossar) reported 53 minutes ago

  @Ubisoft I actually bought Breakpoint and its such a dissapointment. There's a good game hidden in there, marred by all the attempts at live service bullshit and looking at The Division, without understanding what makers The Division good.

• 
  Joseph Borgella (@TheeJoeBorgella) reported 58 minutes ago

  As much as I love the game yeah if EA or Ubisoft did something to that scale no one would trust them again, then again they probably wouldn’t have even tried to fix it like CDPR did but that’s besides the point.

• 
  Dylan (@Dyrockclimb) reported 58 minutes ago

  @Ubisoft Fps** fps glitch so annoying have to leave the game for 3rds at a time and or catch a ban just to fix#idkwhyistillay @Ubisoft @Rainbow6Game

• 
  REVEREND FICTION (@REVERNEDFICTION) reported 59 minutes ago

  Rainbow six siege's main issue is Ubisoft caters to DEI and Esports. The 1st creative director said Siege was made to revolve around Tom clancy's legacy as faithful as possible. Ubisoft has no clue what the hell their or they do and its on purpose and they are just retarded.

• 
  𝖩𝗎𝖺𝗇 (@GrannMierda) reported 1 hour ago

  The problem is I don’t believe Ubisoft anymore. We going to see what it’s like on release day.

• 
  I GOT HACKED NOW I'M BACK MarcKingGrant (18+) (@MarcKingGrant) reported 1 hour ago

  @Wario64 Ubisoft actually cooking up remakes outside of Assassin's Creed lately. I hope this streak doesn't get broken because I'd rather play their older games rn tbh. I want me that Watch Dogs 1 remake.