Is Ubisoft Connect down?
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (7%)
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Game Crash (4%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Malo |
Sign in | |
| Gouvieux |
Game Crash | |
| Laon |
Game Crash | |
 Ellensburg |
Online Play | |
| Rosharon |
Sign in | |
| Colorado Springs |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Maxwell Ascension
(@rollplaya90) reported
@UbisoftSupport Does this also include the Ubisoft connect client being down? Currently cannot connect to a ubisoft service.
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Got Crypto? ☿
(@Skelebxne) reported
@UbisoftSupport Ubisoft connect not working on steamdeck or steam OS. I'm in the Midwest United States. How you gonna discount your games on steam for them not to even work.
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Cinderace
(@CinderaceGaming) reported
@Ubisoft FIX YO DAMN **** I WANA PLAY WATCH DOGS 2
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john smith
(@johnsmi99379214) reported
@UbisoftSupport i just paid $9 for AC Orgins and I downloaded it through steam but when I log into ubisoft connect it is telling me "a ubisoft service is currently unavailable. please try again later." Can I please play the game that I just paid for?
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Modders
(@Modders727) reported
@UbisoftSupport I have done all that. I cannot log into Ubisoft connect. I have re downloaded the app on my OC but it just says “A Ubisoft service is unavailable please try again later”. But I can log into Ubisoft connect through the website. I don’t understand.
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John Merle Holes
(@TarakaDark) reported
from
Seattle, Washington
@SheenHunter @GoogleStadia @amazongames According to this article, the Luna service is a good option right now for players who played Ubisoft+ games on Stadia because Ubisoft+ is porting over their game saves to Luna. Unfortunately, I can't play my Ubisoft Connect games that I own on Ubisoft+.
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ᚠᚨᚱᛒᚨᚢᛏᛁ 🎃👻💀
(@Khalifist) reported
Yea that Activision Deal is going through. And when we're back here exactly one year from now when they try to buy EA Ubisoft or SEGA then y'all will act like you see the problem
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Aaron Bluck
(@OnlyForBetting) reported
@Ubisoft @UbisoftSupport please fix your game. You released an update today fixing the crashes but are still choosing to ignore the fact that your game is causing PS5s to turn off after a game. Surely this should of been a main priority considering doing this can damage a system
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Ace Miles
(@AceMiles719) reported
4/5 I know for my self that I don't want to complain about but the feedback need to be accept bc is shame if another RPG AC Game would be fail the same Problem had AC Valhalla aswell so I hope Ubisoft learn about their mistakes and for the future
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SpookyMyCheeks 👻
(@SandyMyCheeks1) reported
Apparently I'm getting a Ubisoft error. If I can't fix it right now, the stream will be Fall Guys tonight. Why not? The party will be open if anyone wants to join. 🔥
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Ace Miles
(@AceMiles719) reported
Ubisoft Quebec make not the same mistake with AC Project Red. If you do this and gonna fail again no one will gonna buy your AC game is shame bc I like AC with RPG Element's and I don't have any problem with that but one thing what I really
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Got Crypto? ☿
(@Skelebxne) reported
@UbisoftSupport Ubisoft connect not working on steamdeck or steam OS. How you gonna discount your games on steam for them not even work.
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Modders
(@Modders727) reported
@UbisoftSupport hi I was just wondering if Ubisoft connect is down for Rainbow 6 siege in US east on PC? Having issues searching and staying in lobbies. Everything is updated.
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Ethan Cole
(@efoljcole) reported
@xMBGx @Ubisoft need to fix assassins creed syndicate on ps5
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Jimmy Lemke
(@JimmyLemke) reported
@UbisoftSupport "A Ubisoft service is currently unavailable. Please try again later." I just wanna install Valhalla and play it bro.
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simonhater
(@NishaFPS) reported
mid-season patch is so trash I have 2 fps @Ubisoft fix ur ******* game
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Richard
(@Richard73298383) reported
@RpgTourist I stopped playing it on ps5 because it’s super buggy but I heard Ubisoft was working on a fix for it
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wash your dishes
(@KoshkaBaluga) reported
@Win98Tech Been extremely pleased with my deck, so far haven't run into any major performance issues. Just don't install Far Cry 2, you won't be able to uninstall it without going into desktop mode and manually deleting it. The ubisoft uninstaller is borked.
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HerkuzPlayz
(@HerkuzPlayz) reported
@UbisoftSupport @rollplaya90 It says "a ubisoft server is currently unavailable. Please try again later" when i try to login and i do not have the "use a proxy server" option enabled
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Space Dog Industries
(@pokothespacedog) reported
@daisylion13 there's a note in today's patch notes regarding this. currently still under "high priority investigation" by @Ubisoft . basically they acknowledge it's an issue, but don't know why it's happening.
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N scythe
(@Bigmikenjoyer21) reported
@HerkuzPlayz @UbisoftSupport Me and multiple friends also have this issue. It's been like this for days. Only fix for me is if I launch for honor through steam, and not the launcher. I can't change accounts or login manually through ubisoft. Windows 10, pc.
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HerkuzPlayz
(@HerkuzPlayz) reported
@UbisoftSupport @rollplaya90 It says "a ubisoft server is currently unavailable. Please try again later" when i try to login and i do not have the "use a proxy server" option enabled
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Anerkind 🍺
(@anerkind) reported
@Grummz i've used pre-paid for years because it was the same service and far cheaper. @Ubisoft blocks my numbers for this reason even though they won't admit it, so I'm unable to use that authentication protection with them. lose/lose
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jordan
(@ImBeaverR6) reported
@Ubisoft @Rainbow6Game fix your ****** game I restarted my game then ubi wouldn’t let me sign in sayin the servers are down or some **** I lost Elo because you suck *** at everything
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Fuechse
(@FuechseFox) reported
@Ubisoft @Rainbow6Game Fix your damned servers. When I try for 6 rounds to reconnect and try multiple internet sources and get banned along with losing almost twice the mmr I gain from winning, while my team won.
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David Woodhouse #FBPE
(@dwmw2) reported
from
Great Bardfield, England
@noIPv6 @Ubisoft Nice. Reminds me of the days when NatWest had an "online" banking system which involved your modem actually dialling to them directly. "First disconnect yourself from the modern Internet and then..." Shame on @Ubisoft.
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EMGG GeeZus 🔜 FA2022
(@TheGeeZus) reported
@GOGcom Greetings good people. Probably I am part of the list but even after the updated I cannot sync PSN nor Ubisoft Connect. If this is a known issue and already addresses, my apologies.
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KrOOb ⚡
(@The_KrOOb) reported
@LutrisGaming I get an error trying to sync ubi games on lutris: : “(Errno 2) No such file or directory ‘/home/deck/.var/app/net.lutris.Lutris/cache/lutris/ubisoft/.token’”
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HerkuzPlayz
(@HerkuzPlayz) reported
@UbisoftSupport I can't connect to "a ubisoft service" when logging in for some reason
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SpookyMyCheeks 👻
(@SandyMyCheeks1) reported
@UbisoftSupport "A Ubisoft service is currently unavailable. Please try again later." That's all I got. No error code. Just that prompt.