Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (61%)
- Online Play (22%)
- Glitches (13%)
- Matchmaking (4%)
- Game Crash (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Online Play | 5 hours ago |
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Sign in | 6 hours ago |
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Sign in | 6 hours ago |
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Glitches | 6 hours ago |
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Sign in | 6 hours ago |
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Sign in | 6 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Keefy C. (@bvnniecovnts) reported@sixones @RinoTheBouncer That's kind of a false statement in multiple regards. One, Sony STILL sells Vinyls; movies are OFTEN almost always printed on luxury 4K Blu-Rays for fans. There's a HUGE market for CDs; alongside even a pre-existing market for Mixtapes & other forms of "old school media." The idea; it just "magically disappears," cause "times r changin' Cuzzo." is hilariously ust.. wrong. Right; MOST Single Player titles are STILL predominantly loved & collected in physical media form factors; think RPGs, Solo Actions, etc. Around 34-38% of the market FOR Single Player titles IS DRM-Free, or Physical Media. If Call of Duty, or NBA2K stopped releasing physical media; it wouldn't be a problem. But think from the perspective of an RPG fan; or a Music fan. You GO to the concerts; you PAY for the overpriced merch, and vinyl. Imagine if you DID all of that; SOLELY for a link to Spotify lol It's not exactly an Apples-To-Oranges comparison; but you get what I'm saying. MOST RPG/Solo gamers are GENERALLY also financially active in vectors such as; Merchandise, Card Games, Brand Hype, TTRPGs, etc. If your only goal is to sell Call of Duty's and Asassin's Creeds; you can go ask Ubisoft and Activision how that's going... Are the people who buy merchandise a MINORITY? Obviously. But it's IMPORTANT to understand; the industry is chasing Whales. Specifically; Life Service. Most live service; Fortnite, Genshin Impact, Marvel Rivals, Call of Duty, etc; around a minority 1-10% subsidize the ENTIRE 90% beneath them. That's NOT exactly a 100% perfect business model (from my perspective) If the Non-or-less spenders leave; the CAC, and LTV will degrade. And MOST consumers can realistically only have 1-2 Live Services. If you EXCLUDE the Live Service Industry; which GTA online; with RP Servers and other type of servers; fundamentally is. You also have to account for Piracy. Anywhere from 20-60% (If you include Developing or Impoverished Countries) OF THE ENTIRE GLOBE has practiced Piracy AT LEAST in some form. If you scratch off; say 3-5% GUESSTIMATED Profit Margins; a Day one Jailbreak or Fileleak to release the game to the public. You're STILL operating at margins; I don't think are healthy. Digital Consumers (Gen Z, Gen Alpha), view online spaces as their "hang outs," or "Communities." That means they have attachment; so you're COMPETING with other titles. My argument; is as simple as I said. The 30-40% of individuals who BUY physical media, a SIGNIFICANT portion of them; are HUGE spenders when it comes to Merchandise and Brand IP; and often the people who NATURALLY hype up an IP. The LTV of a customer is SIGNIIFICANTLY higher there; than a Fortnite Player, or a dude playing VRChat. And that's just math here. Even if you TOOK the top 1-10% OF a Live Service Game; competing with a die-hard Nerd for your franchise; you just can't beat them.
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Andreé's World (@andreesworld) reported@Wario64 In classic Ubisoft fashon, **** is not working.
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LxgacyR6 (@LxgacyR6) reported@GaryDaSnailyR6 @Ubisoft @Rainbow6Game Seems like a skill issue 😭😭😭
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LilFuzyVert (@LilFuzyVert) reported@madculR6 @Ubisoft Yea but you are complaining about some **** that didn’t happen lmao. Also I’ve never had any issues beyond sound bug and mouse bug once every 500 games. I’d say 60% of the time it’s a user error.
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Dr. Cheems Manhattan (@sv_drcheemz) reported@RKRigney I never had my account hacked, but I had lost my phone multiple times with steamguard activated. I send them a ticket with the issue, they ask for some questions to confirm it is me and done. Big contrast to my EA and Ubisoft acounts that are still stolen 15 years ago.
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Dark Protagonist 🎮 (@ShanTofique) reported@GhostRecon Wildlands crashes on lanuching from Ubisoft store after recent update Fix that plz
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renatones (@_renatones) reported@GhostRecon Can't even login to ubisoft connect right now... geez
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KritiqalPerson (@KritiqalPerson) reported@GhostRecon When are you gonna fix the Fallen Ghosts DLC? Achievements not unlocking VIP Extractions enemy spawns are bugged @Ubisoft @UbisoftSupport
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Cliff (@xDarkWiffster) reported@XBOXWire @XBOX Ubisoft still hasn’t fixed wildlands. Start up the game first the first time. It’s fine, but after you close it out. And then reopen it. It’ll never load..you gotta disconnect your device from the internet to resume playing
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Trevor (@Trevo294) reported@Lowkeyz18_18 @BeskInfinity I’d rather have a perfected game released instead of some **** Ubisoft does where they release it and fix **** later or not touch the trash at all
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Kill3RToNE #GTAVI (@killertkr6) reported@JAYGAMING029 Anyone has an issue with graphics settings won’t save on Ubisoft games?
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Slava Ryzhkov (@RyzhkovSlava) reported@GhostRecon @Ubisoft could you finally adress issue with game basicaly not able to Load if you trying to play on newer CPUs such as Intel 12-14 Gen and Intel Ultra 100 to 300 Series
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Bob Boberson (@BobBobersonWTFE) reportedNevermind it is a massive pile of **** that crashes. They never fixed easy anti cheat or the P-core/E-core issues that have been there for years. Waste of time. Thanks @Ubisoft @GhostRecon
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Nathaniel, the best Lizzer (@Jonathanfrost22) reportedThanks to @Ubisoft for stealing my money. Bought the apex using my tokens. I get all items except for what makes the pack worth it, the blademoth wings. Your customer service sucks and just gives the Royal runaround.
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RenovatedLee (@RenovatedLee) reported@spykicksin @kabrutusdeid There were people complaining about the login bs with Campaign Evolved, no-one expects quality from Ubisoft anymore lol, I should be able to just use the login from whatever launcher I bought the game from and be able to play without limitations. That's not whining.
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NavyVetRex (@RexNavy) reported@maximumfoxeh @GhostRecon @Ubisoft I understand that the bugs are frustrating, but the update has only been live, for less than a week. So they're going to need some time, to figure out what went wrong, and how to fix it.
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Games Contents (@GamesContents) reportedThe Division 2 - Official Broken Rain incursion trailer Check out the Broken Rain Incursion Trailer for The Division 2, the third-person action shooter developed by Ubisoft. Players can take on a new Incursion called Broken Rain, which tasks Agents with reclaiming a facility before certain doom from an incoming hurricane. Take on new bosses and earn rewards in the Broken Rain Incursion for The Division 2, launching on August 11 for PlayStation 4 (PS4), Xbox One, and PC (Steam)
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JerBer (@JerBer11B) reported@Ubisoft Fix Wildlands boot up!
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RazorwindVT🐺🇺🇲 【 BESTIARY 】🌹 (@RazorwindVT) reportedWHY DO I HAVE TO USE A 3RD PARTY LAUNCHER FOR A GAME I PURCHASED ON STEAM?!? @Ubisoft I don't have the login info for your God awful buggy 3rd party platform so now what I can't play ANY of my Tom Clancy games on Steam?!?
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bkairl18 (@kairl_brandon) reported@Ubisoft @UbisoftSupport @Rainbow6Game. This is becoming a joke like for **** sake fix Ur game, every single game I'm going against a cheater and it's making it less fun and unplayable. ******* DO SOMETHING!!
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FinalBoss.io (@FinalBoss_io) reportedYou bought The Crew. Ubisoft kept the kill switch. That’s the whole live-service trust problem in two lines. Publishers spent years training players to accept "ownership" that expires the moment servers stop making business sense. Then they act surprised when people stop believing the next promise. Stop Killing Games matters because preservation isn’t just nostalgia. It’s a line in the sand on whether selling a game means anything after the quarter closes. If a company can take your purchase, flip the OFF switch, and call that normal, you do not own a game. You own temporary access with better box art. "Just trust live service" aged exactly how everyone with a memory said it would.
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Snickel (@SnickelYT) reportedHow about for the 25th anniversary we fix the UPlay servers so that the platinum trophy is obtainable on the PlayStation 3 again? @Ubisoft @UbisoftSupport
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Visuljko (@Visuljkoo) reported@kindertotem98 Issues the size of the map causes: - 60%+ of the boss roster is recycled - Most dungeons and mines function and look the same - Pacing is horrible - DLC has the same issues Ubisoft design that ruins what would otherwise be a 9/10 game
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David Watson III (@david_watson88) reported@ecfeclipse @GhostRecon It's Ubisoft they need money to fix their **** up with the new ghost recon they're trying to make so they're asking the community to make it for them
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Captain Ziri (ⴰⵎⵣⵡⴰⵔ ⵣⵉⵔⵉ) (@NormBreaker3) reported@HanDoesHisBest I pretty much like everything if you make a good game of any genre, I'll probably enjoy it, only exception I can't stand is the classic empty open world Ubisoft game, live service type of crap, youtuber type shovelware and most sports games
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K1raR6 (@K1raR6) reported@Infamous33_3 @ncjack_ @Ubisoft I think its just a user error
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darkprometheus112 (@darkprometheus1) reportedhave to remember that many people just wanted to play again cause they don't have their console and then you had a new generation. the issue is our generation is being lazy and not making new ****. look at ubisoft. after remaking black flag, i wouldn't be surprised if they don't come with a new game for years now.
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oscar martinez (@ockmartinez) reported@UbisoftSupport Thanks for the free attachments, i been enjoying the game since the update , me personally have no issues on my end i read a lot of comments of others not being able to load in to game hope they receive a fix soon , im on the ubisoft app not ****** steam thats what im guessing
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Aureate 🌟 (@TheAureater) reported@Ubisoft Your app and website is not working at all
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Dimi (@dimitrishadow) reported@GleamingFox @assassinscreed Resynced will be amazing in two or three years when modders remove the slop extras, fix the render issues, unreplace models, and steady the bugs that Ubisoft is notorious for never fixing.