Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/22/2025 14:50

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (76%)

    Sign in (76%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesEllensburg Online Play
United StatesRosharon Sign in
United StatesColorado Springs Sign in
United StatesParker Glitches
United StatesChicago Sign in
United StatesAlbuquerque Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Ronneling2 Ronneling (@Ronneling2) reported

    @BR25x Oh, well i wonder how common this fratboy culture is, seems like Ubisoft have or had some of the same issues as well?

  • Spozzeyy Spozzey (@Spozzeyy) reported

    @Ubisoft @UbisoftSupport Quit being ****** mentally ill retards and fix the barricade glitch

  • r6cristalboy Кристал (@r6cristalboy) reported

    @AggroR6 ubisoft moment it's the third time elo glitch is back cant even patch it correctly

  • Nick32572531 Nick (@Nick32572531) reported

    @Ubisoft how bout we find a way to not ban people who have server issues. Especially considering I tried to rejoin the matches multiple times. Just saying people should not be band because of your servers

  • FreeRoman_ Bananaware.cc user (@FreeRoman_) reported

    @RavR6S @RyMcKenna_ It appears my account has been compromised as I am not at my pc but someone is playing ranked on it! I will make a Ubisoft support ticket immediately to resolve this issue !

  • _PIANOMANO_ Marco den Uijl (@_PIANOMANO_) reported

    Okay @PlayStationEU , I forgot to say I is the issue of some game developers not the #ps5 I hope @Ubisoft for example will stop using #30fps in their games.

  • Jarox72 Dan (@Jarox72) reported

    @PS5Trophies_ @Jorraptor Ubisoft seems to be going for the live service model among other things instead lately.. sadly.

  • Destroyer13197 Khristian (@Destroyer13197) reported

    @Ubisoft Fix siege please fix the Keyboard and Mouse problem it’s all I run into in ranked

  • IkerMorales19 Iker Morales (@IkerMorales19) reported

    @Ubisoft fix ur game

  • BenJoArashi Ben-Jo Arashi (@BenJoArashi) reported

    @erikkain my issue is chara design arguments happen all the time, i've had them, and you can read anecdotes like ubisoft arguing the colors of an assassin's scarf. blowing up an in-house creative difference is unprofessional, and Rivet is pretty androgynous so mission accomplished anyway?

  • FireFloofJax OnR | FireFloofJax (@FireFloofJax) reported

    @UbisoftSupport Unable to connect to a ubisoft service. I ended up getting in offline mode but it is still stupid I cant login

  • Sarib1120 Sarib Baig (@Sarib1120) reported

    @Malik_Tanveer77 Yeah no i get it. My point is that people don't want to buy AC because Ubisoft is bad but they see no problem with buying games from the other companies that have the same issues

  • levy_aaa levy ✨ @ mass effect (@levy_aaa) reported

    @fr0woggie I just think it's naive to think it's isolated to a few studios like ubisoft or blizzard when really it's an industry issue, and it's really tonedeaf to compare studios like "x would NEVER".

  • SeliteryzR6 Seliteryz.r6 (@SeliteryzR6) reported

    If anyone is wondering why I haven't been posting on here is because R6 isn't fun anymore and I've been playing apex a lot recently and have been enjoying it so once Ubisoft fix their game I will return to R6

  • _ChaoticCold_ ChaoticCold (@_ChaoticCold_) reported

    ubisoft. me angy. fix

  • Fateless44 Fateless (@Fateless44) reported

    @Xarallei @Plagueghoul It seems a lot of people have a very short memory span or a very selective one, if they forgot about Riot Games, Ubisoft and other companies. And there's other industry wide issue such as overwork their own employees or employees from studio in third world countries they exploit.

  • SkepticalShe SkepticalSheWolf 🐺🌒🌕🌘🧛 (@SkepticalShe) reported

    @cwidrowaty @SonShani @EiyaWoW Many gaming companies have been exposed as having the same sort of culture of harassment and misogyny including Ubisoft, Rockstar, EA, and Riot Games. It is absolutely an industry wide problem. But thanks for giving the class a textbook example of snide uninformed mansplaining

  • FireFloofJax OnR | FireFloofJax (@FireFloofJax) reported

    @UbisoftSupport I love not being able to uninstall games without having to login, which is unavailable at the moment. Thanks a ton Ubisoft.

  • JustLiveHappy Big Ball Of Sunshine (aka Spamus) (@JustLiveHappy) reported

    @Reecee_yt @TeamDream25 @GameXplain It's not about "how bad" tho. The point is more that negligent/abusive employers are hypocrites to criticize other negligent/abusive employers. I don't doubt that the Ubisoft and Activision situation is worse. I'm just saying Andre should keep his damn mouth shut on this issue

  • realjudoippon Judoippon (@realjudoippon) reported

    Wait that guy who made the activision vs ubisoft with the crash bandicoot gif actually tried to defend that tweet lmao how do you not recognise how bad that looks

  • ManuelRomer2 Manuel Romero #SaveSmash (@ManuelRomer2) reported

    @AlphaGamma297 @bludgeonParagon @Kotaku Ok. I got it. I'm just saying. This is an industry wide problem. You cannot pin in the blame on this entirely on 1 entity. This has been happening with Ubisoft, Riot, Lab Zero, and many others that we may or may not know.

  • MrBalbian MrBalbian (@MrBalbian) reported

    It's always amazing to me how quickly @Blizzard_Ent can turn this whole situation into a high level discussion so that no one actually talks about #Blizzard directly. Half of y'all posting Ubisoft memes. Big promises, big plans, Let's fix the world y'all. Pivot pivot pivot.

  • fr8ctur3 Media's Cynical Skeptic (@fr8ctur3) reported

    Assassin's Creed Vahala @ubisoft if you want to go to a game as a service model.. you will have to start charging MUCH less for your games. Yours was the only one that comes to mind that was worth 60.. now you take the same game and add new missions with the same cost? Drugs=Bad

  • Suhailk37660586 Suhail khan (@Suhailk37660586) reported

    @AskPS_UK Ubisoft games takes a big of time that's the only problem I purchased yesterday Assassin's creed Odyssey gold edition I got Assassin's creed 3 and Liberation. Odyssey working perfectly but previous generation games ac3, liberation and Farcry 3 takes 10-20 minutes in opening

  • GeekyN8 GeekyN8 - "Keep it Geeky!" (@GeekyN8) reported

    @JakiStow @GameXplain yup its why ubisoft is still on my bad list the continue to pretend like there's no issue

  • TatlFail Rob Evans (@TatlFail) reported

    People slammed Ubisoft, for good reason, for awhile after the awful stories and disgusting events that took place, but when you see the approach ActiBlizz has to a similar issue of "Gaslight and deny", you realise that at least there's an effort to improve things there...

  • Fedekh1 Fedekh (@Fedekh1) reported

    @growtopiagame Dear ubisoft, why this game is not support for android 10 or 11, until all phone use android 10+ this game will be dead, fix it pls...

  • AthishSudarshan Athish Sudarshan (@AthishSudarshan) reported

    @Jorraptor I don't understand why Ubisoft is shifting to live service and f2p when they've had so much success in the past with regular single player titles

  • RohanKu05774924 Rohan Kumar (@RohanKu05774924) reported

    @UbisoftSupport Everytime I try to start Ubisoft Connect on my pc I see this message popping up Ubisoft Connect has detected an unrecoverable error and must shutdown. And after this the application crashes. Please help

  • BalarHD Cal but also Balar (@BalarHD) reported

    @MitchBork @LazerzZHD Difference is Hogwarts Legacy in no way benefits JK, she’s totally detached from it aside from it being based on HP. The issues at Ubisoft comes down from Yves and his mates, all of which profit directly off of every purchase at Ubi, enforcing their point of view and work ethic.