Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 25: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (57%)
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Online Play (23%)
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Glitches (12%)
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Game Crash (8%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toulouse |
Sign in | |
| Lubersac |
Online Play | |
 Glasgow |
Glitches | |
 Bergen op Zoom |
Sign in | |
| La Salvetat-Saint-Gilles |
Online Play | |
| Domèvre-sur-Durbion |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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jason
(@ZenPfutzen) reported
@jonisman12 @NewbornOnyx @Ubisoft Obviously all companies want money and a profit, but it’s a problem when they’re prioritizing money over the production of the game
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Idk what name to use this time
(@RbooBbya) reported
@Silvers91b @Gazedsoul Ubisoft and live service games go together like vinegar and milk.
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dylan
(@punished_dyl) reported
@Memento_Gallery I know what you mean man. At some point it’s not worth the trouble. Valhalla has made the most money ever of any game of the franchise, and at the end of the day it’s all Ubisoft truly cares about. It’s best to share what you like and don’t like, and then just move on
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▪︎
(@Suhhpr) reported
Fix your ******* game @Ubisoft I go 14-3 and get sound glitch in the last round and I lose 60 elo even tho my team won the game
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Djorkaeff
(@RocketDjorkaeff) reported
@assassinscreed Dont buy any piece of **** games from low competent Ubisoft. Sold a game riddled with bugs and didnt care about any of the issues. Too bad they didnt go bankrupt during covid.
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Yuu™ 🧲🐉 🍥
(@yuusharo) reported
@MM2K @verge Early stages? The service was announced 3 years ago. It hasn’t even broken 300 games yet nor has signed a major publisher outside Ubisoft. OnLive’s first attempt lived and died after just 2 years, and I’m pretty sure even they had more games on the service by the end in 2015.
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Bedford Enterprises
(@mrjb260191) reported
@Ubisoft My only problem with AC games are the modern day stuff I used to not mind desmond so much but everything after 3 I couldn’t care about they should just stick with the past all the time
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KT0WN84
(@xKTOWN84x) reported
@Rainbow6Game @Ubisoft year 7 and still can’t fix a sound bug on console Jesus Christ
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Genji Shimada
(@Genji0111) reported
@jasonschreier Thats all? After ubisoft and especially blizzard the problem is that getting promoted is harder? That are some problems 😕
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William Jordan
(@REALBrotherBill) reported
@UbisoftSupport Tried all of it, none of it worked. I even deleted and redownloaded AC Vallhalla. Guess what? Still didn't work. Y'all better figure this out before tomorrow. If this problem persists after tomorrow,, I will no longer purchase anymore Ubisoft product. HAVE A NICE DAY.
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Calum, Keeper of Yuko
(@YukoEsports) reported
@Coravinia Basically all focus tested design-by-committee capitalist entertainment of any medium (videogames have this problem too, think every Ubisoft sandbox)
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CallSignInkBendy
(@AustinDupre4) reported
@Ubisoft I installed r6 siege and updated it, But it keeps saying network error. I check my internet connection 5 times and it keeps saying network error everytime i load in
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Dr_Survival_23
(@Dr_Survival_23) reported
@rogue_gold Let’s be honest here! I love the Division games. But my issue is, the delays along with no information to let us know what is going on at all! I am hoping for the best this year, but honestly, expecting NOTHING! Just how I feel at the moment with massive and Ubisoft.
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.
(@beaumelderr) reported
@UbisoftSupport Hey Ubisoft. i just recently got a 24h abandon sanction because your servers gave me and error and kicked me from the game. i’ve heard about this happening lots recently and i’m hoping you can help me with this so i can play tomorrow.
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Nikolas ''Huntbaby'' Kaločai
(@HuntbabyR6) reported
I cannot login to uplay. Anyone struggle w the same? The problem is I do not receive email to get 2-step code.
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Trevor Daniels
(@oWunWun) reported
@Rainbow6Game @UbisoftSupport @Ubisoft I’m sick and tired of your trash *** game audio glitching on me and then having to restart just to come back to an abandoned penalty Bc you guys don’t know how to fix a ******* game. Get your **** together
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Dip Tin Puddin'
(@BroccoliSouplex) reported
I started the game with male Eivor since Ubisoft's marketing for the game made it seem that he was the canon protagonist. But about mid-game it's obviously not the case due to dialogue errors so i switched to female Eivor.
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Karabanera
(@TheKarabanera) reported
@ArikGenerick @DyedVEVO @StellaNoxEclair Eh, I pretty mcuh stopped playing Ubisoft games after AC4. I did play Unity, which I got for free, and that game is a mess as well. I'm not a gamedev, I will **** on anyone, but I agree, that most Japanese games have serious UI issues, at least on PC
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Dillan Sparks
(@OneH1tterWonder) reported
Using @UbisoftConnect is so awful. Buying a game on steam then not being able to play it because of their own service is dumb. First and last Ubisoft purchase
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🚩
(@ImSoProudofDrew) reported
@UbisoftSupport I have a support ticket open, most of the time I don't get an error when it crashes but when I try to rejoin the game. It seems like my game crashes because Ubisoft connect is using 60-70% of my CPU. I've been told to do the connection troubleshoot 15 times. No help besides that
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Carlos Xavier Castro
(@carlossmasher) reported
@ChrisVoiceman you´re right but there is a problem, I saw a lot, but A LOT of comments agais those developers, not even Ubisoft or Guerrilla, directed to the artist saying "THIS IS A BETTER GAME THAN YOURS, SUCK IT UP, YOUR GAME SUCK" I think that´s not cool at all
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Benny
(@inkdooo) reported
@killred40 @Salamatizm Ubisoft just mad elden stole the show from Ragnarok, but they do got that live service game coming that absolutely no body asked for.
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𝕞 𝕚 𝕥 𝕔 𝕙
(@foul_bal) reported
@divangreedy88 @DreamcastGuy Hating ubisoft is fine considering their game design revolves around creating problems for the players to pay to skip. Oh, let's not forget their company culture of harassment.
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Tom Reidem
(@ReidemTom) reported
@djudjubs @Motionstahp @SailorMoonKick The worst part, is that is going to bite them in the future. Is the same problem with Ubisoft, when all you're games do the same no one is special. I like nintendo but we have to admit that they at least have plenty of variety of games.
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24 Sep 1989
(@Raiders_24Sep89) reported
@theSportress @Ubisoft Lol a common problem in this household. Get on board rainbow 6 extraction if you haven't already. No real storyline to miss and short bursts of gameplay!
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The Bad Bat
(@9999_hunters) reported
@spyro155 no to rayman cause to hell with ubisoft but yeah to crash and spyro
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Raven
(@spruebox) reported
@UbisoftSupport Hello. The last time I played Assassin's Creed Syndicate, it would crash when I got achievements at the end of sequences unless I disabled the overlay. Is there any other way I can fix that so I can take pix (I only have it now through Ubisoft, not Steam)?
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Paul Russell
(@rus5588) reported
@Chris57615648 @UbisoftSupport Ubisoft please :( wait time unknown and no players found after 2-4 mins of searching. last wednesday before all ubisoft services went down, the game was alive and popping. back to back games no connection issues please help us ubisoft!!
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Jamie☘️
(@xMagic100) reported
@Need1ASAP That happened to me it’s a glitch call Ubisoft
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SerasinTTV
(@JoshGleam) reported
@ChrisVoiceman "Has more problems than we thought." No no no, has more problems than /you/ thought. You're going to tell me you've looked at EA, Ubisoft, Bethesda, and Bioware and haven't seen the absolute rot that has taken over these companies?