Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (52%)
• Online Play (23%)
• Glitches (20%)
• Matchmaking (3%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
San Luis	Sign in	2 days ago
Guadalajara	Sign in	3 days ago
Abbeville	Glitches	6 days ago
Noisy-le-Grand	Online Play	11 days ago
Toronto	Sign in	11 days ago
Madrid	Online Play	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay (@M15T4J4Y) reported 50 seconds ago

  @WeezSays @LonoSG You said you’re not arguing ownership. Good. Then stop pretending the ownership point was the hole. You asked for actual cases, not slogans. The Crew: Ubisoft shut the servers, then revoked licenses. “You no longer have access to this game.” People who paid could not even keep the client. Darkspore: always-online single-player. Servers died, purchased copies stopped launching. Anthem, Concord, Babylon’s Fall: paid games that became unplayable when the company flipped the switch. Steam’s own offline FAQ: games that use an external launcher will not work in offline mode. That is Valve, not “sky is falling.” EA App and Rockstar Launcher have years of launch/offline tickets to match it. A banned or locked account does not leave you a folder of “owned” games. It leaves you a login you can’t use. Delisting usually keeps a Steam license. I already granted that. The rest of this is not “potential.” It is how licensed access already failed. If your bar is “show me that every Steam single-player title vanished tomorrow,” that is not a rebuttal. That is moving the goal so no documented failure counts.

• 
  Asami DCD (@StarBreakersTW) reported 1 minute ago

  @PinchofDoom @tacokitan @SpikeChunsoft_e Ubisoft with the shutdown of The Crew, which had a physical release of a live service game, resulted in discs not working anymore. By playing any game, we’re bound to EULAs. Though it is more a legal scare than anything, by those can they make US destroy. There’s more…

• 
  hi_itsdark (@hi_itsdark) reported 4 minutes ago

  @Ubisoft hand shake authentication issue on r6 when launching the game. No matter if it's from steam or ubisoft. Play the new season for 1 day on stream and a 148mb update broke the game for me.

• 
  Rather have hope then none at all (@MaroModo) reported 4 minutes ago

  Insane to me thar an AAA studio like @Ubisoft can leave @TheDivisionGame with the audio issues it has. This type of work is on par with companies like EA but come on Ubisoft, do better.

• 
  الباز (@ALBAZ64) reported 6 minutes ago

  @Steam I can't create a Ubisoft Connect account — every attempt fails with "An error occurred while trying to send your request" — so I can't play the Ubisoft games I bought on Steam. Ubisoft has ignored my DM and public post since July 11. Am I eligible for refunds?

• 
  M (@M92167930) reported 7 minutes ago

  @Ubisoft @TheDivisionGame Can someone fix Ubisoft Connect instability issue? Thanks

• 
  KiNGKiD (@TH3KiNGKiD) reported 7 minutes ago

  @Rainbow6Game is there a reason I can’t load into a game these queue times are insane what’s going on Ubisoft? Fix your servers

• 
  luna256 (@aecFanart18) reported 8 minutes ago

  @specops1130 @TKDesignzs This is the problem with you all, trying to act like Ubisoft is nowhere near Rockstar lmao, and I say this as an big Assassin's Creed fan

• 
  Richard Fisher (@richfish84) reported 9 minutes ago

  @stupidcoolin @Dearg_Gosling GTAV is no better than any ubisoft game aside from the online aspect. A living breathing updating city can't save a game if the missions are the same as 10 years ago. If it's great I'll buy it and play it, no issue. I'm not hating on it, I just want a better campaign than GTA V.

• 
  Super Sonic x (@SuperSonicx17) reported 21 minutes ago

  @super8bitgamer @RaceCrossWorlds Maybe so but it isnt quite about what you or i want but rather whats getting them guaranteed money. Transformers would end up like Godzilla, which id dislike. MLP isnt as big on a global scale as it could be. As for Rayman and Crash? It depends on if Activision and Ubisoft

• 
  nug (𒈬)⚔️ (@nugnug101) reported 24 minutes ago

  Almost every studio except EA, Ubisoft and naughtydog (except their work on Crash) are better than Rockstar dude Capcom is several tiers above these slop manufacturers

• 
  stefani (@xcxtopia) reported 25 minutes ago

  @justdancegame fix your servers ubisoft

• 
  Hush (@shushwave) reported 28 minutes ago

  as a long time AC player it's crazy seeing Ubisoft actually fix design issues

• 
  Lol Lolsson (@Lol_Lolsson03) reported 28 minutes ago

  @DeggerDevi36465 Ubisoft games almost always LOOK good. The problem is they don’t play good.

• 
  MC (@MJR_Plays) reported 31 minutes ago

  @Rebel_ They shouldn’t have gotten rid of XDefiant and fix the damn game. That’s what that game was made for. Ubisoft is stupid tho. COD needs the player retention

• 
  kds_burner3 (@kds_burner3) reported 32 minutes ago

  @Emberheartgames Ubisoft is clearly on the campaign to remake all of their IPs. The problem with the Heroes franchise is that it's not their original IP, so there is no wonder that they don't know who is it for and what made the series successful in the first place.

• 
  DYCAMAX (@Dycamax) reported 32 minutes ago

  @jui_cyapple You right and I am agree with that but the problem is Ubisoft doesn’t want Rabbids and Rayman coexist together.

• 
  ⑨☄️ (@fcbniine) reported 33 minutes ago

  @OwlLunch The absolute biggest issue of anime licensed IP is the fact Bamco and Shuiesha hold a lot of them hostage, so you end up with a very ****** and cheap arena fighter from Bamco 9 times out of 10 Remember the Naruto games from Ubisoft? Yeah that ain’t happening ever again

• 
  Misty ~COMMS OPEN 0/5 SLOTS~ (@Misterfan2000) reported 33 minutes ago

  @Ubisoft @RaymanGame Is this true or is it an error?

• 
  Carlos Lamarca (@CarlosL07674164) reported 36 minutes ago

  @TheBlackHokage THIS IS CRAZY, I WAS PLAYING AC ODYSSEY AND I JUST GOT HIT BY UBISOFT CRASH REPORT WINDOW came to twitter to scroll a bit and am faced with this

• 
  EDDIE 🇺🇸✝️ (@StandWithEddie) reported 36 minutes ago

  @Stuntguy777 I experienced same issues and tried reaching out to @Ubisoft but got no help and was introduced to Message @Robbfixx ON TWITTER and he helped me out. You could try him too

• 
  Big Raga (@Vexxiiii) reported 39 minutes ago

  @Ubisoft @UbisoftSupport siege issue been in a blue screen lobby for two hours now people won’t leave the game so that it can cancel please help ign twitch.ragabig

• 
  Papa Butler (@PapaButlerTCG) reported 43 minutes ago

  @Ubisoft @gamescom If you don’t let me play my game I bought because you won’t let me login. I want my ******* money back

• 
  white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported 44 minutes ago

  @TheDivisionGame Man I know how my deaf grandmother really feels now day to day. How does a game that almost 3000 days old have these issues?. The laziness is beyond comprehension. Get to work and fix the problem already. Absolutely no excuse for this behaviour fu Ubisoft.

• 
  Blackwolf_King42 (@Black_wolf_1978) reported 50 minutes ago

  modifier and walls thats not there buffing shotting cant hear the guns drones coming at you like we in legendary the game is trashed and cleaners taking control points not happening the icon for the pilot is on @divisiongameHQ @Ubisoft @Orkanos when all this going get fix

• 
  jh0rge (@jh0rge_) reported 54 minutes ago

  @justdancegame The real issue is that Ubisoft has zero competition, so they give us bare-minimum effort, no updates/fixes. They forced a broken live-service launcher full of lag and crashes, while stripping away core features like the World Dance Floor and downgrading Unlimited into JD+. (1/2)

• 
  cltur (@R6Flush) reported 55 minutes ago

  @VarsityGamingTV Honestly I think everyone knows it HAS to be wrong, but Ubisoft being Ubisoft cannot claim they made a massive elo error so they won't speak on it or do anything about it.

• 
  Dilly Dork (@DillyDork) reported 56 minutes ago

  @PrizrakLuganska @PhantomNarukami Concord was a multiplayer live service game advertised on that. People knew the servers would go down eventually. The Crew however could have been ported to an offline version to remain playable, but was delisted by Ubisoft instead

• 
  OffWorld (@offworldreal) reported 57 minutes ago

  fix your ******* game @Ubisoft what do your devs do all day apart from play with their butts

• 
  phantom. (@veronlyjt) reported 57 minutes ago

  Ubisoft genuinely fix your ******* servers I can’t play this **** no more