Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montauban
|
Sign in | 5 hours ago |
|
Puteaux
|
Sign in | 1 day ago |
|
Voreppe
|
Matchmaking | 1 day ago |
 Brisbane
|
Sign in | 1 day ago |
|
Épernay
|
Glitches | 1 day ago |
|
Lillers
|
Sign in | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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asdfgh (@asdfghj1489) reported@Fen0505 @Pirat_Nation Ubisoft will admit their mistakes and will fix it decades later, but you're gonna have to pay for it
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Yuhi Amatsume 🌽🔞 (@YuhiAmatsume) reportedThis is how you do proper Customer Service, looking at you Epic, Ubisoft etc.
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Jane Tho (@stfupuii) reported@Royal_Penguinxx Hey royal can you please tell Ubisoft to fix their load outs. Mozzie glaz echo and vigil mute always change their secondary after like 3 log ins.
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Master of Controversy (@THe0GAmer) reported@PlayStation Adding a 2 year old broken flop to ps plus is not a win it is ubisoft begging for scraps after their star wars disaster
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Braidz (@BraidzMCau) reported@Skillful__ @msq_dev @xShephardx Issue is if you want the open world to be truly open to you, you need to push through the chore of a main and side quests. Its one big 250hr tutorial like a Ubisoft game on steroids.
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Bosrel (@BosrelPlays) reported@thegameawards I’m most hoping that there are ZERO live service games announced. In all seriousness, Physint, Intetstellar, KOTOR, Fate of the Old Republic, Faye a GoW story, Uncharted revival, the demise of Ubisoft, Darksiders 4, new Tales of/Trails/Ys/Star Ocean
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aaaa (@goreban666) reported@PandaKingEX I respect that. My personal biggest problem with 5’s world is that it feels empty. Ubisoft is an easy punching bag, but they legit make good open worlds. They FEEL alive. 5 is just barren checkpoints. Even 4 got it right with the warring factions.
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🧊 (@70Icebomb) reportedI may have been buzzed but my point still stands. Fix it. @Ubisoft @Rainbow6Game
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Kirabaka, Apprentice of Goibniu🦈🏳️🌈 (@KirabakaArts) reported@Femboy_0ccult I can agree on some level, but my main issue with that post isn't that it's crititicizing Elden Ring for having too much empty space. My main issue is that we went from "Elden Ring isn't perfect, but it's a great game" to "Elden Ring is Skyrim if Skyrim was made by Ubisoft".
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UTD Chaz (@utdchaz1) reporteddidn’t have one at the time so but I logged into in through it being linked to my psn but I unlinked it to link to another Ubisoft account I could access the email to to try and solve my age verification voice chat problem and in doing so have lost all my progress I spent years
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Mitten3 (@MittenThree) reported@TheHiddenOneAC Modern day story is not the problem but how Ubisoft manage it. The problem is that when you are outside the animus you do parkour or you explore a small area making people think that this part are tedious. They need to change how they manage it.
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illusionsMD (@illusionsMD) reported@JuanIsidro @Burnvolver Do you think BF2042 is Ubisoft somehow? You keep saying that, I don't think you know what it means. Cyberpunk isn't Ubisoft. Halo isn't. GTA isn't. This is a majority of devs/publishers issue.
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Serge343 (@Capcom333) reported@chrisquain @AlexTownley227 @GermanStrands You can name a handful that are that way, mostly from Bethesda and Ubisoft, but it's still not a huge issue, at the moment.
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Daichi (@AshenOne38286) reportedIDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.
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Dustin Holmes (@DarkDustinh) reported@Ubisoft MONEY HUNGRY COMPANY Quit ignoring your community, fix the r6 marketplace it's been down for 4 months you lazy rich developers. Multi-billion dollar company For what? Small Indie games do it better than you. Get off your ahh and get to work. Pathetic company & devs.
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Francis T. Lopaz Jr. (@LawWonderTV9) reported@TheSimsDirect @guccilitty And yes, you have heard it right. I, Francis Thomas Lopaz Junior, AKA Lieutenant LawWonder hereby ban all Electronic Arts Games as well as Ubisoft Games! Privacy Invasions and Failures to Fix Games will not be tolerated in the LawWonderverse!
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Denniia_Lux_Exitium 🇨🇦 (@DenniiaLux) reported@GLegit99 @Wicked0547 @ArcticuKitsu You do know steam input can just "emulate" Xinput api right ? And if all all fails , GlosSI will fix that for you. I play more than just steam games , i launch game from ubisoft launcher , EA App , And Blizz App , all work just fine.
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Kenzzzlmao (@kenzzzzlmao) reported@slayersparks1 @Ubisoft Sounds like a skill issue to me
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Dustin Holmes (@DarkDustinh) reported@Ubisoft Greedy company. Quit ignoring your community, fix the r6 marketplace it's been down for 4 months you lazy rich developers. Multi-billion dollar company For what? Small Indie games do it better than you. Get off your ahh and get to work. Pathetic company & devs.
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The Man (@TheMan83167101) reported@NikTek This was supposed to be Skull & Bones but Ubisoft junked that proposal cuz they want a live service instead.
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Nippopolis (@LaCucamunga) reported@Wehavecomefor The crash has already started, it's just a matter of how long can these companies go bailing eachother out after a AAA game flops. Ubisoft is already on the way out, we've had 5 different Concord-like failures, and not to mention everything coming out is a remake.
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hala madrid 🤍 (@maryamjumale) reported@UbisoftSupport hello. my ubisoft account on my pc is refusing to log me in. on browser too. and i can't open a case and send it because it tells me to login when i try to send my case but it refuses for me to login when everything is right. where else can i send my help request?
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Sabamika (@Sabamika1) reported@CombatFli @Wario64 Cloud gaming and EA/Ubisoft claiming the future of gaming is live service are bad running jokes that should go away. But never will.
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wicked• Flagg for ROTY (@Shyboywings) reported@TheDivisionGame How about fixing the dang servers. I did a multiple retaliations then at the last control point. It freezes then just constantly lags then crash and I lose progress for it. Do better Ubisoft Massive.
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Tim (@timmzinothe3rd) reported@UbisoftSupport @TheDivisionGame Ubisoft I’m on rainbow six siege and got 100 dollars in steam and I’m trying to buy r6 credits but a error SIGMA-4 keeps popping up how do I fix
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Caffeina (@CaffeinaWeb3) reported@KissItAndWink @playoffthegrid @onepixelbrush Oh it happens constantly in AAA. Call of Duty uses multiple support studios. Rockstar, Ubisoft and EA outsource work all the time. QA, cinematics, animation, trailers, mocap, sound design, co-development teams etc. Modern AAA games are way bigger than “one studio builds one game alone.” So the outsourcing itself isn’t really the issue. And honestly this isn’t against you. You’re asking legitimate questions. Real players notice these things. But I think players only start questioning all of this when the final product doesn’t feel like it delivered what the funding, marketing and promises suggested it would. Because if the game fully delivered… nobody would care who worked on it. The real question players are asking is: “Where did the money actually go?”
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The Searcher (@SumioMondo666) reported@CultClassicCage I did everything to make video game industry become popular to improve it, now it is my responsibility to kill the video game industry to fix it to create an ecosystem only by gamers for gamers without greed. First step ending Kojima Productions, Sony, Xbox, Ubisoft and CDPR lol.
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JoshuaJohnstone (@JoshMTJohnstone) reported@UbisoftSupport I have been banned on Rainbow 6 for 365 days for a TOS breach, I have no idea what I have done and I've opened multiple support tickets just to get emailed that "my problem has been resolved" when it has not. please help my Ubisoft name is Wyehtt
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Picotrek (@picotrek) reported@Kirby0Louise You just have to install the Store Launcher to play. Ubisoft shoulda did it first tbh. At least not tied to a sub service lol.
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Deuspigeon (@Rustyknale) reported@ColdBwoyy @TheDivisionGame Welcome to Ubisoft. They implemented New ANTI_Cheat, blocking all MAC users that have to play via Cloud gaming. And didn't even solving their Cheat problem.