Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (60%)
• Online Play (21%)
• Glitches (15%)
• Matchmaking (3%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Ciudad Jardín	Glitches	15 minutes ago
Montréal	Sign in	12 hours ago
Haguenau	Sign in	1 day ago
Val-d'Or	Sign in	2 days ago
Pointe-à-Pitre	Sign in	2 days ago
Les Abymes	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

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  Captain Ziri (ⴰⵎⵣⵡⴰⵔ ⵣⵉⵔⵉ) (@NormBreaker3) reported 5 minutes ago

  @HanDoesHisBest I pretty much like everything if you make a good game of any genre, I'll probably enjoy it, only exception I can't stand is the classic empty open world Ubisoft game, live service type of crap, youtuber type shovelware and most sports games

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  Cyber1000 沙威刃 (@Cyberpt1000) reported 11 minutes ago

  @TimoTweetss From current ubisoft i want them to stay ******** away from my favorite game franchise ever, i dont want an rpg open world live service splinter cell thanks

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  Certified Mariners Fan (@colin_bader) reported 15 minutes ago

  @SIra_92 Classic Ubisoft overcorrection to a non-existent problem because people thought the first game was “too serious and broody”, but at least this one had a coherent message and themes unlike the disaster Legion was

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  Orcbolg (@killine01) reported 15 minutes ago

  @ridwanarvi Its kinda annoying that Ubisoft is still not fixing their Uno server issues. Its always like this on Uno streams. Glad they saved it on Pokajan

• 
  The Raven (@RavenMentore) reported 17 minutes ago

  There is a deeper contradiction worth discussing when public influencers or social-media personalities repeatedly accuse parts of a fandom of “gatekeeping,” while simultaneously dismissing, belittling, or refusing to engage with criticism from those same communities — particularly when those creators have ongoing partnerships, sponsorships, promotional relationships, or other professional ties with Ubisoft. To be clear: genuine gatekeeping absolutely exists. Telling people that they cannot enjoy Assassin’s Creed because they discovered the series through a newer game, prefer RPG mechanics, like a particular character, or have different interpretations of the franchise is unnecessary and toxic. But the word “gatekeeping” can also become so broadly applied that it stops being a meaningful criticism and instead becomes a way of dismissing disagreement. There is a fundamental difference between gatekeeping someone from participating in a community and criticising the direction of a franchise you have been invested in for years. A fan saying, “I don't like where the series is going and here's why” isn't automatically gatekeeping. A fan saying, “I prefer the older games because of their emphasis on social stealth, investigation, parkour, smaller-scale environments, philosophical storytelling and the Assassin–Templar conflict” isn't automatically gatekeeping. And a fan questioning Ubisoft's creative decisions, monetisation, design philosophy, writing or treatment of established characters isn't automatically gatekeeping either. Those are opinions. And opinions don't become illegitimate simply because they come from people who disagree with the current direction of the franchise. The bigger issue is what happens when an influencer positions themselves as a representative of “the community” while only acknowledging the portion of that community that agrees with them. A fandom isn't a single ideological bloc. Assassin's Creed has existed for nearly two decades. It contains people who started with AC1, people who started with Ezio, people who came in through Black Flag, Unity, Origins, Odyssey, Valhalla, Mirage, or other entries. Some prefer linear games. Others prefer RPGs. Some care primarily about the historical settings. Others care about the Isu mythology. Some care about stealth. Others care about combat. Some want the franchise to return to its older structure. Others want it to continue evolving. None of those groups automatically has exclusive ownership of the franchise. But that also means no individual influencer gets to decide that one particular perspective represents “the fans” while every opposing perspective is dismissed as “gatekeeping,” “toxic fandom,” “nostalgia,” or some other convenient label. And this is where the contradiction becomes particularly important when professional relationships with Ubisoft are involved. Having a partnership with Ubisoft doesn't automatically invalidate someone's opinion. That's not the argument. The reasonable question is whether someone can maintain genuine independence while simultaneously presenting themselves as a voice for a wider community. If your professional position, access, sponsorships, promotional opportunities or relationships with a publisher create incentives to maintain a particular narrative, then you should be especially careful about presenting your personal interpretation as though it represents everyone. You can absolutely be a fan and work with a company. But being a fan, being an influencer, and being a representative of an entire community are three different things. If you repeatedly tell other fans that they're “gatekeeping” because they don't share your interpretation, while refusing to acknowledge legitimate criticism from them, you're no longer really representing the community as a whole. You're representing yourself. And there's nothing inherently wrong with that.

• 
  RonninAu (@Ronnin_R6) reported 17 minutes ago

  @NBDY2k @Sh44dy @Ubisoft I lost 3 elo yesterday and got + 3 5x. Definitely broken.

• 
  identitycrisis21 (@GtaIv24751162) reported 21 minutes ago

  @drjgamingyt No what they need is Ubisoft treatment they need to go down crash restart rebuild care more not just big projects with big money

• 
  Dudu (@Dudufd3467) reported 21 minutes ago

  @dance__base I completely agree with you, Ubisoft killed Just Dance with the way they migrated the game, forcing Xbox One and PlayStation 4 owners to buy a new console, They removed a wonderful online resource to replace it with one that doesn't even work properly and has lag.

• 
  IsItImportant? (@FoxHoundUnitMGS) reported 22 minutes ago

  @Thirteenthsteps there's only one small problem, first of all, take2 is not the first with such price tag, second thing, GTA 6 will absolutely worth it, since it's rockstar we are talking, not EA or Ubisoft.

• 
  Dractheimpaler (@HarryJohnSmth) reported 22 minutes ago

  @Willydawildcat @JAYGAMING029 And could they need and should be all guns sound the same. Breakpoint had the same problem and they added better sound to ask M4 and acr. They should have done the same to Wildlands but ubisoft does not care enough

• 
  Profesional_Casul (@Solus_Vagabond) reported 24 minutes ago

  @Exo72993856 @bellbearinghunt Yeah, I'm aware, but thats my issue You shouldn't have to Pay for an Upgrade, Ubisoft tried to do this And That did not go well for them, and I believe Xbox tried it Too... Nintendo Know they can get away with it..

• 
  NavyVetRex (@RexNavy) reported 26 minutes ago

  @maximumfoxeh @GhostRecon @Ubisoft I understand that the bugs are frustrating, but the update has only been live, for less than a week. So they're going to need some time, to figure out what went wrong, and how to fix it.

• 
  Dark Protagonist 🎮 (@ShanTofique) reported 28 minutes ago

  @GhostRecon Wildlands crashes on lanuching from Ubisoft store after recent update Fix that plz

• 
  Pe-Koe Arts (@PeKoe_Arts) reported 31 minutes ago

  @Ubisoft Please fix Ghost Recon Wildlands (pc) infinite loading screen

• 
  Nocturnal 🇺🇸 (@Nocturnal_FPS) reported 33 minutes ago

  Yes @Ubisoft I queued ranked w my duo because we wanted to get put into 2 separate games. Fix your dogshit game.

• 
  Zephryss⛩️ (@TheRealZephryss) reported 34 minutes ago

  Assassin’s Creed needs the right balance for every type of AC game. Both classic AC and RPG AC games are important for the future of the franchise as there is now a huge fanbase on both sides. But there hasn’t been a pure new Assassins vs. Templars game in the last 10 years since 2016. Mirage was actually good and had that classic Assassin’s Creed feeling but it was too short. Black Flag Resynced is a remake, not a new original game. In the last 10 years we’ve had 4 big RPG games, 1 remake and 1 short classic AC game. This is the imbalance I’m talking about. Now if Ubisoft makes only classic AC games for the next 10 years, I’ll be angry too. The same issue applies here. I also agree that Origins was the perfect RPG game with a good story. But starting with Odyssey, things changed a lot, with bad writing, bad cutscenes, bad stories, bad dialogue, and bad quests becoming a recurring problem. Ubisoft got used to it and didn't care about it as the sales numbers are good. But it became a big problem at a later stage. That's why we’re still getting complaints about the writing and cutscenes. Ubisoft has forgotten the origins of the franchise and changed its direction from one path to another for money and sales numbers. Yes changes are needed and evolution is important but you can’t completely forget the core Assassin’s Creed pillars. If we had gotten 3 big AC RPG games and 3 new classic AC games in the last 10 years, there probably wouldn’t be this level of division and controversy. I’m not gatekeeping anything. I’ve supported both AC RPG fans and classic AC fans from day one on this platform. I started making content with AC Shadows and I have more than 500 hours of playtime in it. I also have over 1000 hours in Odyssey and Valhalla, which is more than my combined playtime from AC1 to Syndicate. Everyone knows I’ve made more content about the AC RPG games than the classic games. But I’m an AC creator. I just want the best for this franchise and I want to see both sides of the fanbase happy and together because of Ubisoft’s future decisions. At the end of the day, it’s all about the fans, what they want to play, and what they enjoy. No one can stop you from enjoying a game. If I’ve unknowingly hurt anyone’s feelings with my previous posts, I’m sorry.

• 
  oscar martinez (@ockmartinez) reported 35 minutes ago

  @UbisoftSupport Thanks for the free attachments, i been enjoying the game since the update , me personally have no issues on my end i read a lot of comments of others not being able to load in to game hope they receive a fix soon , im on the ubisoft app not ****** steam thats what im guessing

• 
  Nathan (@MacqueenNathan) reported 38 minutes ago

  @UbisoftSupport I bought Watch_Dogs on steam last night and I’m getting error: online session unavailable the Ubisoft service is not available. Please try again later. Are you guys able to assist me with this? I bought the game on Steam last night and I got the complete edition.

• 
  Munke (@VirtualMunke) reported 40 minutes ago

  @TheRAFITI69 That's not on Ubisoft though. I'd rather they take their time and get it right instead of releasing a half assed attempt only to fix it a couple weeks later. Theyre actually taking the time to quality control their shi again and im all for it

• 
  Austin Bell (@Sh0wYaH0wda) reported 43 minutes ago

  Updating it first like especially like apps like Ubisoft or Steam or the Game Pass app or Xbox app whatever have you when there’s way more features and stuff on it then just the games or like Xbox my rewards were reset for the daily login to the PC app because of (3)

• 
  Bizmut🐸 (@BizmutCS) reported 44 minutes ago

  @CounterStrike @thegameawards @KaciAitchison This is deathmatch in Counter-strike 2. Fix it or embrace it and publicly say it's allowed to cheat in CS2. CS2 is a joke and doesn't even deserve a positive mention from anyone. Give us a date when you will release anticheat or give up the title of the best esport game. You are as detached from players just like 3A gaming industry. Valve is no better than EA, Blizzard or Ubisoft.

• 
  Doujii (@LordDoujinshi) reported 46 minutes ago

  @KratosTwin Im on the "**** sony wave" but like...i hate ubisoft and still deal with their sign-ins. Tokon runs well on my end too so im not hating the game, however i do hope they fix performance for my fellow PC players bc they're missing out

• 
  MagnaCarta80 ★ (@MagnaCarta80) reported 48 minutes ago

  @Ubisoft the world ascension 2 event is absolutely broken. The zahamaribus are way overtuned. Fix it.

• 
  Erik Wedin (@Aktivarum) reported 50 minutes ago

  @GhostRecon FFS Ubisoft.. FIX - THE - INFINITE - LOADING - SCREEN... How STUPID is it a a scale from 1-10 to be stuck playing on your old computer from 2018 after saving for years to buy a new one? The game works PERFECT on my 8 years old OLD computer but cant boot on my NEW one.

• 
  Raion Sensi (@RaionSensi) reported 52 minutes ago

  Beast of Reincarnation devs apologized to gamers for the performance issues. Meanwhile, Sucker Punch and Ubisoft outright blocked people for sharing their opinions about Ghost of Yōtei and Assassin’s Creed Shadows. If studios can do whatever they want, they should at least listen to their audience.

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  renatones (@_renatones) reported 52 minutes ago

  @GhostRecon Can't even login to ubisoft connect right now... geez

• 
  w4l3Dgr7 (@w4l3dgr7) reported 53 minutes ago

  @Shacharit_69 @mosuyanagi Issue is that neither ea or Ubisoft have been able to do anything remotely close to the levels of sm2 despite it being flawed.

• 
  Mad Max (@Hotaro1999) reported 57 minutes ago

  @GhostRecon I’m willing to bet good money that if you took away having to have Ubisoft connect for the game to run it would fix the issue, and a lot of other issues. Tell me I’m wrong

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  ZaneKaneOnAir 🇨🇦🇺🇸🇬🇧 (@zanekaneonair) reported 58 minutes ago

  @TimoTweetss This might be a hot take, but if these bosses were in a game and were handled well, no one would complain. The only problem is that it is Ubisoft.

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  DrPlat23 (@DrPlat23) reported 59 minutes ago

  @voidyhead @WWCOG_Podcast My thoughts exactly. Even if the game was perfect the fact that it's online only completely kills it for me because Ubisoft is well known for how they will strip away their servers and even if it isn't Ubisoft then you have to take in account your service provider and console