Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 2: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 12:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Sign in | 4 hours ago |
 Craponne
|
Matchmaking | 23 hours ago |
 Berlin
|
Sign in | 5 days ago |
 Brussels
|
Glitches | 11 days ago |
|
Grenoble
|
Online Play | 12 days ago |
|
Orléans
|
Online Play | 15 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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ItzNuyxz (@matthewspigner6) reported@Ubisoft FIX ******* SIEGE TS IS CRAZY THIS MATCHMAKING IS *** AND THE ******* **** WHERE IM FACING ******* CHAMPS AND CHEATERS AS A PEAK GOLD 1 ON PC LIKE ******* KYS IF YOU AINT GONNA DO ANYTHING
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A Good Shepherd (@AgentSIMMONS_AL) reported@Npweezy215 @oliver_drk Ubisoft Plus was on the service before they hiked the price. I think most gamers paying for GAME Pass would prefer having Call of Duty over a trial for sports.
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LazyGamer (@LazyTechGamer) reported@Bilboswaggends4 To be fair other publishers do it as well including Ubisoft and EA so that’s not the problem. Like I said for awhile now they should have had option to pay for GP for year as cheaper price then monthly cost like everyone else. It mean they will have a much more users long term
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Tempest (@Tempest525) reported@wccftech Why doesn't EA play, Ubisoft+, and other subscription services get talked about as much as gamepass? They put their games on the subscription service day one with all the dlc.
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Just Harry (@hahayeahmate) reportedRanked 3.0 matchmaking is genuinely awful. It should not be the case you have 1 decent win and then the next 3 you are unfairly matched against people who clearly should have been placed much much higher than they are! Same bs from 2.0 repackaged, fix up! @Ubisoft @Rainbow6Game
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Walkabo (@soaplexi) reportedis this tweet funded by ubisoft and live service investors
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匡生 (@kohak_82) reported@UbisoftSupport The message “Not connected to the game server” appears, and I get disconnected during matches multiple times. I’ve already tried restarting the game, Ubisoft Connect, my PC, and checking my internet connection, but the issue still persists.
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Air_Rick_Charm_Ella (@irRickCharmElla) reported@heelvsbabyface @Ashikenshinyu What makes this especially funny is that everybody told them it wasn't going to "resonate", they had a full 6 years or whatever, to fix it, and they still got caught with their pants down. Ubisoft deserves everything that's happening to them. They earned it.
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Shauk Gaming (@ShaukGaming) reported@PaulTassi Someone needs to find out ubisoft is the goat of long term live service support and simultaneously the reason stop killing games is a thing. Like ffs For Honor is still chugging along with a tiny player count.
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Satnav -the unbroken (@TektheSatNav) reported@PaulTassi I said to some friends “if *** 3 doesn’t go under due to Ubisoft money issues, it’ll straight up be destiny numbers from its prime! Coz all the destiny players will flock to it! Us included!!”
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DeeYee🎮 (@DeeYeePlays) reported@Assassins_UK But you do need to login to Ubisoft for the game to work still right?
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Mr. Margheritiiii (@GetCheatz) reported@TheDivisionGame I don't think I've ever encountered a more ****** and stupid customer service than Ubisoft 🖕
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Warden-Commander (@KurouPS4) reported@Albert_Bello1 @Pirat_Nation @Ubisoft This is the logic that got publishers to dive into the live service market in the first place. As far back as 2007.
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pipesandstrings (@pipesandstrings) reported@SOCOMandChill @UbisoftSupport @Ubisoft Yeah I'm 3 tickets deep with them and no further forward in recovery of my account absolutely useless service for me personally 😭.
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bum lao (@bum_lao) reported@LikeToBeBossy You do realize its not just Xbox having to fix itself right? The industry as a whole is in trouble. Sony has closed multiple studios over the last couple years same with Ubisoft and Square sold off some studios and ip etc. Its not just an Xbox problem.
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ItzNuyxz (@matthewspigner6) reported@Ubisoft @Rainbow6Game I just deranked because of a cheater are we gonna do something about that problem or we gonna keep ******* up the game
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Abhijit Joshi (@AbhijitJoshi87) reported@BrokenGamezHDR_ Bro ... But what happens if suddenly ubisoft and sony have a contractual issue ... Then ubisoft can pull plug on all games you purchased digitally ... Ubiaoft was just an example
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𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported@t1nyb0dy @Dexerto This in particular was in response to Ubisoft killing off a particular bit of legislation behind the scenes with a bribe. But I mean there's major problems going on over there in relation to anti-migrant responses to the murder in northern Ireland.
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Jakub (@vthj_) reportedubisoft fix your ******* game please, 100fps is unplayable
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Anng3ls (@Anng3ls) reported@MarcusYourBro @Ubisoft Average Ubisoft Connect experience Replaying FC4 as we speak rn and I'm having PTSD from all the trouble I have with this ******* POS launcher
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Mr. Margheritiiii (@GetCheatz) reported@TheDivisionGame I must admit that the level of customer service Ubisoft is worse than EA ...
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kobainkhad (@Friscokhad) reported@VaughnXVaughn @_NIXNE AGAIN no disrespect man, i thank you and any vet for their service but christ my brother please get rid of that mindset that you CANNOT change anything, We have brought GIANTS to their knees, Activision, and CoD failing finally last year, Ubisoft ****** TANKING.
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Hank Scorpio (@Eldowzo1) reported@KeemaMr Apple Arcade, EA play and Ubisoft + (which also gives DLC I am sure ) no one has problems with these services even though they give games day one in there respective services
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Throwaway9001 (@GoonItForward) reported@IYDKMIGTHTKY86 @eurogamer uplay is a subscription service
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Fritz Kabel (@Kabelfritz) reported@Colteastwood what is there to be excited about right now? apparently the promise to grow/empower talented studios and bring all first party games to gamepass day one is finally broken. xbox is about to become a trashy milking machinery like ubisoft, ea, warner, old actiblizz itself.
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John GameFix (@John_GAMEFIX) reported@ForeignG59 @UbisoftSupport @Ubisoft What's the issue?
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Immaneed Bout tree fiddy (@BouTreeFidy) reported@Pirat_Nation Of course it's facing development problems. I'll tell you right now despite my love for Ghost recon I'll take my computer out back and beat it with a mallet before I reinstall Ubisoft launcher on there.
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Nick (@poopysocks) reported@AdamCrigler I think people are just done with large companies pushing live service sequels for IP's nobody cares about. Division is cool, but not Destiny cool, and Ubisoft is the ******* worst. They are more likely to **** it up than do important parts correctly.
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BomboDiez (@bombodiez10) reported@TheDivisionGame I quit playing because it was so toxic... the PvP meta was toxic, the TTK was broken, and it was/is frustrating for new or returning players. In fact, I even stopped playing it on my phone... it's not fun, it's just frustrating @Ubisoft @TencentGames 🐒
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poly (@polywav_) reported@Ubisoft @Rainbow6Game @UbisoftFR Please fix your game, if my game crashes one more time I will be putting a .44 magnum to my head and I will be pulling the trigger. Thanks, polywav