Ubisoft Connect

Is Ubisoft Connect down?

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/25/2026 04:15

January 25: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (57%)

    Sign in (57%)

  2. Online Play (23%)

    Online Play (23%)

  3. Glitches (12%)

    Glitches (12%)

  4. Game Crash (8%)

    Game Crash (8%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceToulouse Sign in
FranceLubersac Online Play
United KingdomGlasgow Glitches
NetherlandsBergen op Zoom Sign in
FranceLa Salvetat-Saint-Gilles Online Play
FranceDomèvre-sur-Durbion Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • BishBlyat Honest Bish (@BishBlyat) reported

    Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake

  • ALEXEIMARTOV Martin Bradstreet (@ALEXEIMARTOV) reported

    @gamesinvest Ubisoft doesn't have profitability issues lol.

  • GXjaguer Gabriel Ximenes (@GXjaguer) reported

    @DiamondWaddle @Ubisoft @ubisoftstore I did, there is no problem, the problem is in my account or the website.

  • Kennethmont_ David ''Kennethmont'' Kenneally (@Kennethmont_) reported

    Played 2 games of ranked today. In one of them we were against a cheater so I cancelled by leaving, and in the second I got some bug that gave me insanely ******* high mouse accell. I'm so ******* pissed off that @Ubisoft can't fix their ******* game.

  • GXjaguer Gabriel Ximenes (@GXjaguer) reported

    @Ubisoft @ubisoftstore I can’t buy anything!!!! Please fix my problem, I’ve been trying multiple credit cards and still can’t buy

  • brenden49629341 BXnd3r (@brenden49629341) reported

    @Ubisoft fix your ******* servers. All of them

  • ahhfuckit Matthew Webster (@ahhfuckit) reported

    @Ubisoft @ubisoftstore More chance of you giving the games away, than people knowingly buying your broken crap, you money grabbing joke of a compamy

  • godo808 godo808 (@godo808) reported

    @Ubisoft #RainbowSixSiege thanks for the crash and the wasted booster pack I'm tired of this happening and you guys don't even bother giving back to those who let's be true just lost a booster cause you guys can fix the game

  • FPalcsi FecoPalcsi (@FPalcsi) reported

    @Ubisoft I would if Lunar New year's sale wasn't broken.

  • DiamondSyB Diamond0-_- (@DiamondSyB) reported

    @UbiSupportFR @UbisoftFR @UbisoftMTL what are doing with server to get more and more glitch who destroyed the game you need to patch this bug fast!!!

  • bustin98 Vince Web Guy 🌊🌊🌊 (@bustin98) reported

    @UbisoftSupport Having an issue on PS5 connecting to Ubisoft servers in Breakpoint.

  • Qakaperson98TBH Qakaperson98-TBH (@Qakaperson98TBH) reported

    Now that we got Zofia's withstand taken away, can we get a Blackbeard rework? He's just a frustrating operator to play again, you go for the headshot that would kill any other operator in the game and instead you die because of a broken mechanic @Ubisoft

  • bySergy93 Sergy :D (@bySergy93) reported

    @UbisoftSupport I have a problem ubisoft+, i pay ubisoft+ and 1 day later my account is suspended why? My name in ubisoft is By_Sergy93

  • Klaire777 Claire (@Klaire777) reported

    @CTWatters Hey Chris! Why is Ubisoft not addressing the Siege esports drop packs being broken? So many people have not received anything after watching for days non stop!

  • knrj Kristoffer (@knrj) reported

    @GhostRecon Connecting to breakpoint ubisoft servers from Stadia is not working. Not confirmed for other platforms...

  • Terrormodz2 Twisted X Modz (@Terrormodz2) reported

    @UbisoftSupport Hey Ub your S**t is still broke i can not login to uplay and it is just stuck at the login page saying logging in come on man i just paid you guys for the Ghost Recon breakpoint year one pass and I can't even use it

  • XBazilio xBazilio (@XBazilio) reported

    @Ubisoft @FenyxRising The game is good. But it has some weird issues with performance. For such simplified graphics only 60-70 fps on 1440p (1080ti, i7 7700k) and stutters some time. I hope it'll be fixed. I would like to buy a full game.

  • Nelly_D_Gamer Neil (@Nelly_D_Gamer) reported

    @UbisoftSupport Hi there. I've just purchased The Dreadful Crimes DLC for AC Syndicate but it's not being added to the game. Also the store tab in the Ubisoft Connect Desktop App is completely broken, are you working on a fix for this?

  • TheGodlyNoob Noob (@TheGodlyNoob) reported

    @R6Blouu @PurolatorHelp and purolator has yet to fix the issue still. Literally the worst company when it comes to shipping. think of it as the Ubisoft of shipping stuff.

  • peter42O peter42O (@peter42O) reported

    @jayveeonYT @Jorraptor Ubisoft should just stick to their AA/AAA games that are live service like Valhalla with expansions and content and dump the mobile and free to play **** because if they don't succeed, they're probably end up losing more money than what they would make back so why bother? Oh well

  • knrj Kristoffer (@knrj) reported

    @UbisoftSupport Connecting to Breakpoint Ubisoft servers from Stadia is not working at the moment. Not tried/confirmed on other platforms...

  • RatDrum1 Rat Drum (@RatDrum1) reported

    @Ubisoft @FenyxRising Fix R6

  • rustedmachine2 ɑʟᴘʜɑᴍɑᴄʜɪиɑ (@rustedmachine2) reported

    @capazzo94 @TheDivisionGame Same issue. But now the game won't even connect. Get's stuck at 00% and then says can't connect to Ubisoft services.

  • ThatsValentine Valentine (@ThatsValentine) reported

    If Ubisoft had released Just Dance 2021 on the Wii I think all of the world’s problems would have been solved

  • SkyressSZN 𝕊𝕜𝕪 (@SkyressSZN) reported

    I don’t know why the people post on twitter about the glitch when everyone do this glitch now it’s imposible to play legit and yh i do the glitch aswell If everyone do vs me i can’t win my elo never bc or DDoS or glitch... Ubisoft need to do something with this... @UbisoftSupport

  • R6Blacky Blacky.- (@R6Blacky) reported

    Fix ur server @Ubisoft

  • mrbootybandit_ MrBootybandit (@mrbootybandit_) reported

    Thanks @Ubisoft for ******* up valhalla. Stupid glitch meaning I can’t finish the game as the last order member mission won’t unlock! 👏👏 #AssassinsCreedValhalla

  • elviejopato Mr. ABC (@elviejopato) reported

    @_dokkodo You know I could have been playing this game but Ubisoft is a ******* **** and doesn't wanna fix the game on PC so I can't play it

  • xCixnCrinsxn Y5Rxndy (@xCixnCrinsxn) reported

    @Ubisoft @Rainbow6Game fix ur shitty game

  • DanielMDAx Daniәl Muñoz (@DanielMDAx) reported

    @kozad86 @RedGamingTech Ubisoft, Valve and EA would be my guesses for options. I’m expecting MS to buy Bungie at some point, since they separated from Activision and that has caused a fair bit of trouble.