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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (24%)
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Glitches (13%)
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Game Crash (9%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Grenoble |
Glitches | |
 Stratford |
Sign in | |
 Tallinn |
Sign in | |
| Toulouse |
Sign in | |
| Lubersac |
Online Play | |
 Glasgow |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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code 🦆
(@codetweeting) reported
@Pengu 0 abandons wow people really don’t get ubisoft errors and the server doesn’t drop their whole team with no reconnect available? Fun.
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Raymond Jiang
(@jiangraymond08) reported
@UbisoftSupport I can’t login to Ubisoft connect on desktop. It says a ubisoft service is unavailable, when sill this be resolved?
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Paul Russell
(@rus5588) reported
@UbisoftSupport Ubisoft service not available on xbox i am getting this morning? i tried 4-5 hours ago and i connected and found a game, now its down ?! 'Sorry, ubisoft service is not available' - WATCH DOGS 1
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RJ Rhodes
(@rhodes_rj) reported
Hey @Ubisoft what's the deal with your games not working on ps5 if the console enters rest mode while the update is downloading? That's a pretty big problem, don't you think? Won't be buying anymore Ubisoft games on my ps5 that's for sure.
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Emmy The Bear
(@EmmyTheBear1) reported
@Ubisoft fix siege pls
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slnqie
(@slnqiev1) reported
@Ubisoft @Rainbow6Game just lost 90 elo + got a hour ban good game! fix servers lmao and comp my elo, UPLAY - Captcha
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Krannowz
(@ItsKrannowz) reported
@UbisoftSupport Ubisoft Tech support recommended me this yet, i have come to the conclusion that it is not my internet or my hardware, but an internal Ubisoft problem. PLEASE fix the error.
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Juanpablo
(@juanpaulb) reported
@JUG_SEC @UbisoftConnect @RC_YouKyi So another issue by ubisoft and there will be a fix but the question is when.
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baldseanaiken
(@baldseanaiken) reported
@Kwitty23 Dude, okay. The framerate issues completely ruin the game, obviously. From an art perspective, it was nothing special; they peaked at DS3. FromS doesn't even know what they are doing half the time nowadays. The game was overhyped, and they honestly should take notes from ubisoft.
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Oh, willam
(@zimbabwedirect) reported
@LeoKRogue I find farcry games post 3 almost intolerable for this exact reason. I mean its a ubisoft problem over all if we're being honest, but the way 5 in particular was terrified of comitting to its setting and tone was infuriating.
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coolguytim
(@oldladtim) reported
@theRazbuten i honestly dont see an issue in ubisoft towers
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Andy76swe
(@Andy76swe) reported
@UbisoftSupport Typical Ubisoft.. no reply when bringing up real issues in their games
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PoBO empkt 🇺🇦
(@Empkt) reported
@UbisoftSupport Is there a login problem on ubisoft connect?
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The_AalPal
(@Aalian41) reported
@DOC7ERR There was some issue relating to ubisoft connect which i read somewhere today, was a complete fix on that thread
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hamza.kzm
(@Hamza_Krzm) reported
@Rainbow6Game Hello. Ubisoft i taking the (4-0xfff0be25) error code the the trying rejoin to my ranked game. Why? i need the rejoin the ranked game because: game freezing and quitting me. İ uninstalled my game for this problem. I could have been plat but now I'm silver 4.
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Zack
(@deveyel) reported
@HKmoron @r_a_mp_ @TheLightIsWhite Games being successful doesn't mean they don't have problems. Would you say the same thing about ubisoft games? Ubisoft games have been extremely successful for longer than 10 years. That doesn't mean ubisoft doesn't have problems with their games
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rad_raccoon_smokey
(@RadSmokey) reported
R6 u need to fix some hit boxes and the health up date most players have been loosing matched ranked matches and kd from players not being finished off and the hit boxes on some chareactors are a bit off around corners fix pls @Ubisoft
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ARJUN GROVER
(@ArjunNGrover) reported
Also one more thing its quite weird that so many people are ignoring the awful performance of Elden Ring on both old and new gen consoles as well as PC. Is it bcoz everyone's beloved FromSoft made it. Just imagine if an EA or Ubisoft game had such performance issues.
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Jules
(@SheGothiccx) reported
@assassinscreed Cannot fast travel in Valhalla. Cannot access my dl content due to this. Then pops up with servers unavailable. Plz fix!!! @Ubisoft
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Kasuurmi🇮🇪
(@KasV2_) reported
ubisoft fix sound bug on old gen pls
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TWLSTEDGAMER
(@twlstedgamer) reported
@45Alexleighton @Lycan @Rainbow6Game Tbf on Ubisoft part, they did address the situation. They can’t do anything because the XIM adapters registers the M/K as a controller so from Ubi side, it shows controller. Its strictly a Microsoft/Sony issue.
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goul
(@Goulzzy) reported
@Ubisoft rainbow is dead for a reason. fix your ******* game you bunch of lazy *****
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Zayn 🇮🇳
(@R6Zayn) reported
@DOC7ERR Happend to me for R6. I disabled the uplay overlay and it fixed the issue for me. Do give it a try!
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Mark Anderson
(@Mark_Mywords__) reported
@UbisoftSupport @treb41477796 Multiplayer matchmaking has been down for 11 days now. You must be closer to fixing this by now surely? Ubisoft Connect was updated the same day this issue started. Coincidence?
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Wilson
(@Shadow11771) reported
@growtopiagame Shut down this game already you can’t even fix this game or give it to the OG owners. Your staff team are bunch of kids abusing their powers and the performance on this game is unbareable and it’s just a money grabber. Typical Ubisoft
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rei
(@Reinard90441172) reported
@Ubisoft could ubisoft solve my problem on the crew 2 i have 3_fdf2d485_10 error code or when i modify my car it dissconect whenever i win a race
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TSM FTX StAyWeIrDcAt
(@TSMstayweirdcat) reported
tired accidentally opening Ubisoft Connect by accident reopening siege and the ******* game crashing i’m so tired of it, not only that but the stupid audio bug causing me to get band and lose elo i’m so tired of it fix you’re stupid ******* game.
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shzua
(@shz_ua) reported
@Rainbow6Game i just started a game after 3 weeks and got ddos. ps: ubisoft your game is trash
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VinlandSaga54
(@VSaga54) reported
@BarefootTasha_ @YaBoyRoshi Im so glad japanese devs and creators dont cater to your losers. U have soft dev dipshits like ubisoft and naughty dog u can go cry to to fix your issues.
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Jack
(@Jack12236874) reported
@Ubisoft I just got booted out of a rainbow six ranked match due to a bug that has been in the game for over a year that most people call the audio bug, and the game proceeded to not let me reconnect and gave me a 60 minute ban. Im sure im not the only one with this problem