Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 05/27/2025 16:35

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (84%)

    Sign in (84%)

  2. Online Play (10%)

    Online Play (10%)

  3. Glitches (3%)

    Glitches (3%)

  4. Matchmaking (2%)

    Matchmaking (2%)

  5. Game Crash (1%)

    Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesChesterfield Online Play
United StatesChicago Sign in
United StatesClinton Online Play
United StatesMinneapolis Sign in
CanadaToronto Online Play
United StatesLas Vegas Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TheCivilSurfer civil surfer (@TheCivilSurfer) reported

    @uno @Ubisoft uno doesn’t ever work anymore. Fix it.

  • BOY4ik__ BOY4ik (@BOY4ik__) reported

    @Ubisoft thanks (no) for going to the meeting and helping me get through the purchased battle pass while I was having power problems due to shelling. it's actually a drop in the ocean, but sad too

  • itsreallyzyder KD zyder (DTB ARC) (@itsreallyzyder) reported

    @ExpiredBL @BrawlLeague Sad sad sad times :( Ubisoft fix up my boys

  • HaRiS514 Haris Kaponis (@HaRiS514) reported

    @justdancegame Is it regarding connecting error we get while trying to connect to Ubisoft?

  • PvtMcKain Kain (@PvtMcKain) reported

    Not being able to post on @Ubisoft forums due to akismet blocking all kinds of messages is really frustrating. Especially when its about an issue in one of their games.

  • mackjoyo35 KayleeKakes (@mackjoyo35) reported

    @Ubisoft Hey Ubisoft fix that dang Saint Guthlac’s Point bear challenge. At least make it possible to get bronze for killing all the guards. I’ve been at this challenge for an hour now and still haven’t even gotten silver. I’m going to lose it!!!

  • sirlemming Aaron Saraco (@sirlemming) reported

    mine, since I used the same username/password every time and never got an error message until now! All just to play a game that I purchased, which is supposed to work through some magical handshake between the Epic store and the horrible Ubisoft app. Well guess what, it doesn't.

  • BrokenBridgeGXB Geoffrey Kuntz (@BrokenBridgeGXB) reported

    @Ubisoft---Hey Ubisoft Reda's on AC: Valhalla is malfunctioning. Every time I get into his shop to look at something I might want to buy it keeps on saying "This section is empty." Could you please fix that before you completely withdraw your support. It would be much appreciated

  • catovitch Meowski Catovitch (@catovitch) reported

    What happened to PhysX? Other than some big games that used it being broken now because NVidia/Ubisoft/etc. don't give a ****. Is it still a thing for new games? The driver updater still installs some version of it but I never hear about it otherwise.

  • sirlemming Aaron Saraco (@sirlemming) reported

    As it turned out, the last support thread I looked up about this ended with Ubisoft giving up and telling people to tweet at them instead of actually going through the broken ticket system, so... here I am.

  • DailyPezzy Daily Pez Dispenser (@DailyPezzy) reported

    @RaeleeHarper No. Ubisoft took the servers down. They were going to.

  • onnanoko_amai BaihuClaw 🇹🇷 (@onnanoko_amai) reported

    The resource consumption of GOG Galaxy is very high compared to the applications of Steam, Epic Games, and Ubisoft and there is no Turkish language support. The Ubisoft connection issue still persists. That's why I don't use it.

  • DropDeadLiar 𝒜𝓁𝑜𝓃𝑒 ꧂ (@DropDeadLiar) reported

    @Ubisoft the assassins creed unity servers are not working

  • gasmask935 shadow_spectre1 (@gasmask935) reported

    @Rainbow6Game @Ubisoft can yall fix yall ranks cuz if we are bronze or copper then we shouldn't be going against silver or gold rank players

  • TheRoyalMeow The Royal Meowy Queen (@TheRoyalMeow) reported

    Haptic feedback on PS5 still not working in AC Valhalla like used to work Before updates! @Ubisoft @UbisoftBrasil @assassinscreed Valhalla Lost part of the charm without Dualsense's haptic feedback.

  • JosAugu45156009 Gutto 🎮 (@JosAugu45156009) reported

    the real thing is that it has become fashion, launching games with problems, with weak dead content and when you play an old one and we play the new one it seems that we are seeing the same thing, playing games on launch dayhas become an expensive trap to pay your, @EA, @Ubisoft

  • LilfroggeKoti Koti 🖤 (@LilfroggeKoti) reported

    @UbisoftSupport Still having issues. I’ve tried multiple times to get a Ubisoft account

  • jsocfrog4gaming jsocfrog4gaming (@jsocfrog4gaming) reported

    @AmazonHelp @Ubisoft But seriously... I actually did try to give your support team a chance at redemption, and in their defense, i honestly believe this connectivity issue is game engine related(seeing as how there are threads dating back to Jul2021) and something your "devs" clearly don't care about

  • Cyberpunk2121 Ben de la Courte #gaming (@Cyberpunk2121) reported

    @Wuhbooo @OrdinaryGamers No one will ever forget this. Just Like No one forget the broken unfinished games by EA, Ubisoft, Activision Blizzard, Take Two, BioWare, DICE, Bethesda, etc.

  • mthwtf matt (@mthwtf) reported

    @Teddyfsbiddies @eJayOsu ? He called us slurs in past games, stole my uplay, then we troll end of season and everyone is up in arms I don’t see the problem

  • hinks_lewis Lewis (@hinks_lewis) reported

    @Ubisoft do you guys have a fix for uno yet? It’s been a long time…

  • budrking354 Dev- (@budrking354) reported

    @Ubisoft How is it so impossible for you guys to fix your PC client?

  • sinonmedia Sinon (@sinonmedia) reported

    @Ubisoft Seeing as Ubisoft games are now coming back on Steam, like Valhalla, could you please make it so that the Steam account is enough, and we don't have to create and login with a Ubisoft account or install Ubisoft Connect? How about allowing Steam-only registrations?@UbisoftSupport

  • MiKAuditore Mikael Auditore (@MiKAuditore) reported

    @Tinyflyingdriz2 @VGC_News They have enought money in hand to acquire Activicion, EA, Capcom, Ubisoft, Sega, WB together soo they have 0 money problems xD

  • DrunkInSorrows (@DrunkInSorrows) reported

    Having in game issues. Typical Ubisoft games 😭

  • Mike_nyd Mike Nayaradou (@Mike_nyd) reported

    @Ubisoft a key cannot be collected from a cave for excallibur can you fix it please deoraby post cave

  • bellehook  🏳️‍⚧️belle🏳️‍🌈  (@bellehook) reported

    @catlover4956782 they don't EVEN WORK THE UBISOFT LAUNCHER HAS BEEN BROKEN FOR YEARS

  • sinonmedia Sinon (@sinonmedia) reported

    @Ubisoft Seeing as Ubisoft games are now coming back on Steam, like Valhalla, could you please make it so that a Steam account is enough, and we don't have to create and login with a Ubisoft account or install Ubisoft Connect? How about allowing Steam-only registrations? @UbisoftSupport

  • epistellar dee⁷ 🡆 Wishlist High Elo Girls! (@epistellar) reported

    @Spac3Gh0s7_ @danulmao @osamadorias Something that's so frustrating to me is that every year there's a new influx of players who want to deny it, though? Like the *** Clan was saying this in 2002, we had funded advocacy from Ubisoft w/ the Frag Dolls from 2004 - 2015, but in 2022 men still deny it's an issue.

  • sinonmedia Sinon (@sinonmedia) reported

    @Ubisoft Seeing as Ubisoft games are now coming back on Steam, like Valhalla, could you please make it so that a Steam account is enough, and we don't have to create and login with a Ubisoft account or install Ubisoft Connect? How about allowing Steam-only registrations? @UbisoftSupport