Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mulhouse
|
Sign in | 14 hours ago |
 Brussels
|
Sign in | 1 day ago |
 Amane Aït Oussa
|
Sign in | 3 days ago |
|
Lorient
|
Sign in | 4 days ago |
|
Paris
|
Online Play | 5 days ago |
|
Dieppe
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan (@jonnaathan__) reported@capcomhazard i know but when devs remake a game they usually just fix the controls and some stuff, ubisoft just ctrl c ctrl v the game but with modern graphics, maybe im wrong for saying this tho
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N7LightShadowOnyx (@LightShadowOnyx) reported@Vara_Dark funny how ubisoft had no problem releasing sales numbers for black flag but never did for shadows
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Kottpota (@PS2Apostle) reported@ymnis_v1 @GOGcom You could get better taste, plenty of current games on GOG, barring that you’ll have to be susceptible to other storefronts to play your Ubislop. Lack of availability is probably because Ubisoft is restricting their crap to storefronts that get along with their live-service crap.
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☆🌙 LunaaBeanz🌙☆ (@lunaabeanz) reported@Ubisoft Can you please patch "The Other Brother" questline. I was able to fix it myself but had to spend over 30 mins on reddit trying to fix it. For such a big quest - being locked like that & not knowing a clear path forward made that frustrating.
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SlightlyBlackMale (@DraculaIsLameAf) reported@FatWalrusKing @Ubisoft What fix to khatun?
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🏳️⚧️ Miles 'Tails' Prower 🦊🔧 (@blood_nixie) reported@ymnis_v1 @GOGcom I think this is more of an Unisoft problem. I'm surprised there's any ubisoft on there at all tbh
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🗿⚜️🇺🇸Cajun Mike, local swamp man✝️⚜️🗿 (@CajunMike1985) reportedConsidering the state of the industry, it needs to crash hard. Like 1982 crash. EA, Ubisoft, Sony, all those big corporate entities need to go.
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Salaar (@salaar018) reported@UbisoftSupport @Ubisoft Hey, ubisoft my ubisoft account recently hacked. I've been trying to reach you via ubisoft support by raising ticket but my problem haven't been solved. please help in recovering my account.
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CardiffClipper (@CardiffClipper) reported@kevincreednews Smelly sailor quest will probably stay permanently broken i can't interact with it at all ubisoft ******* suck
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Druze_Bismarck (@Druze_Bismarck) reportedlogging into fallout 76 is like trying to draw blood with a rubber knife for the reward of stabbing myself with a real one @Ubisoft or @UbisoftSupport if you hear this please fix error 3.11
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💙Harpo💙 (@BlueberryBirdo) reportedThat’s honestly probably the main issue with Assassins Creed games, and even other Ubisoft titles with free roam in them. They keep putting way too much in those games that I can never finish them. Valhalla was really fun to play, but 100 hours in I’m still not finished.
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Raven (@Raven_Crank) reportedUbisoft please fix pc watchdogs 2 it's unplayable with the flicker bug
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Hamza (@alcatrazjail) reported@Ubisoft @Ubisoft Please fix the streaming stutter in Assassin’s Creed Black Flag Resynced on PC. The game freezes for a moment while loading cities and NPCs. I’m playing on an Intel Core i7 + RTX 5070 Ti, and many PC players are reporting the same issue. There’s still no real fix
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Timeflaire (@Timeflaire) reportedUbisoft should remake Assassin's Creed 2 next, and fix these ****** *** controls.
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IronBobcat (@IronBobcat0) reported@Gantelope_ @assassinscreed yes I'm aware of Ubisoft stock & aware Ubisoft India employees over 1,300 1,000 people staff members & sweet baby ink in behind of the scenes making video game & aware Ubisoft investing to black rock & aware Pay-to-Win service & Resynced Developers laid off who working on this
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オタクライフ (@Da29836) reportedPlaystation is not a monoply there many competitors like xbox, nitendo and steam, ubisoft, and such. Playstation is still selling physical product of the game in store which is shows competition in pricing. Next ownership please read there terms of service states you are
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Sam🇨🇦 (@Smash1074) reported@gameinformer Did people just forget that ubisoft is a sinking ship right now. One solid release won't fix a decade of mismanagement
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American Hillbilly (@loserXuser) reported@AnonymousJon3 I'll try it, thanks man. It seems like every Ubisoft game has problems tbh
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XxecutionorX GamingTV (@xxecutionorxGmg) reported@yannickbch good afternoon Yannick. I am a Ubisoft partner a content creator and also a live streamer I stream on twitch I am contacting you to ask why do we invest our time and money into this game when you have people going around constantly cheating lag, switching
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Conker Reloaded (@AkuUkaa) reported@KingSilent7 @PhuzzyBond @Ubisoft I played Ac black flag on launch 2013, it is miles better then sea of thieves, the remake is even better, sea of thieves was a good live service game the first years, but they didnt use the potential to make SoT great with big content updates.
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PBG_number1 (@PBG_Number1Fan) reported@FatWalrusKing @Ubisoft "actually broken heroes" juren is actually broken pal
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Kołdrian (@ten_na_chmurce) reportedBlack Flag Resynced’s First Major Patch Might Save My Playthrough Assassin’s Creed Black Flag Resynced is receiving Title Update 1.0.4 today, July 16, and it looks like a genuinely important first patch rather than a collection of tiny cosmetic fixes. The update is scheduled for 14:00 UTC, and several of its changes address problems that could seriously disrupt a playthrough. Cutscenes should finally be free from the 30 FPS lock One of the biggest PC fixes concerns cutscenes being locked to 30 FPS when the graphics settings were set to “Custom.” This was particularly noticeable when the rest of the game was running at a much higher framerate, making every transition into a cinematic feel unnecessarily jarring. Ubisoft is also promising general improvements to performance and stability, fixes for lighting problems inside buildings and caves, and corrections to several graphical and character-clipping issues. The Other Brother should no longer break This is the most important fix for me personally. Ubisoft has corrected an issue in “The Other Brother” that allowed Upton to be assassinated too early. I encountered a problem with this brothers’ quest myself and could not complete it properly. I will finally be able to return to the game on Monday, so I am hoping the update repairs my current quest state and that I will not have to reload an older save or repeat a large section of the game. The patch also fixes progression blockers in several other quests, including “The Observatory,” “A Governor No Longer,” “Rift: Wayward Desires,” and a conflict that prevented “Imagine My Surprise” and “The Commander’s Ruse” from being completed at the same time. Losing the Jackdaw was apparently possible Another particularly serious bug could cause the Jackdaw to disappear after upgrading it while docked, leaving the player without their ship. Considering how central the Jackdaw is to exploration and progression, this was far more than a minor visual problem. There are also fixes for players clipping into a ship’s hull while swimming, becoming stuck while transitioning from harpooning to boarding, and being unable to dodge a humpback whale’s fatal tail attack. Save files, fast travel and missing map icons The update addresses multiple save and load issues, which may be the most important category of fixes even if Ubisoft has not described every individual case. Various fast-travel problems have also been corrected, while location activity icons should no longer disappear from the map after restarting the game. Players should also be less likely to reach unintended areas or become trapped behind Animus walls. Weather and world improvements Fog should now actually appear, while the weather system has been rebalanced to produce a larger proportion of sunshine and clear skies. Floating bushes have been grounded, and several problems involving Animus walls, indoor lighting and inaccessible locations have been fixed. The update also removes the accidental double jump that could occur with Advanced Parkour enabled. Fun while it lasted, perhaps, but probably not the kind of pirate ability Ubisoft intended Edward to possess. There are plenty of smaller audio, animation, localization and interface corrections as well. Overall, this looks like a substantial first update focused on real progression and technical problems. I am especially relieved about “The Other Brother.” I already ran into that broken quest, so when I return to Black Flag Resynced on Monday, I will find out whether the patch can rescue my current save or whether I still need to sail backwards through time.
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Renlos Malik (@renlosmalik) reported@Morphologis Nothing has changed with this game in a year and a half, the year of playability was a lie just like operation health with R6. CIG is no better than Ubisoft and we need to start treating them as such. Content creators need to get off their high horse about CIG deals and start calling it how it is. If money is an issue this community can provide as we have done with CIG for many years.
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Sweatopod (@Sweatopod) reportedThey finally adding a Tonfa character and I can’t remember my login to ****** Ubisoft Connect so I'll never be able to log in again i hate it
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Hwang Seong 🎮 Fatal Fury COTW (@HwangSeong96) reported@GameSpot LOL it’s pointless, the vast majority of major recent games aren't on GOG. No Square Enix, Electronic Arts (EA Sports FC), Ubisoft, Rockstar, PlayStation, Capcom, Activision Blizzard, Xbox, Sega… no live-service games, no games with Denuvo (Stellar Blade)…
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Smoke Grenade Guy (@x_lockon_x) reportedThought about trying the @Ubisoft plus premium service, but I can't even get @UbisoftSupport to acknowledge a support ticket I sent in 24 hours ago about a problem with my PS5 account link. Also, there seems to be no phone number to call or live chat option either. Not good.
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Chase (@Chase74030365) reported@DaniHay5 @dr_hinfectos Ah ok. I read you can redeem a code, but my Ubisoft account is giving me trouble signing in.
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Isay (@IBanJ8) reported@Ubisoft I cannot login into the game because your Ubisoft connect keeps saying I tried so many times.
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Rayco Designs 🩸 (@WalletSumiso) reportedHey @Ubisoft, I'm new to The Division 2 and I'm getting Delta 03 errors constantly. Just got kicked right at the end of a Heroic mission while trying to farm an exotic for my Technician build. It's really frustrating — can you please look into this? Thanks!
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Fábio Castro (@Fabiocastro185) reported@assassinscreed Oh dear @Ubisoft @assassinscreed team, even when you get something right, you make mistakes. Please fix the crashes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.