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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (7%)
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Game Crash (4%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Malo |
Sign in | |
| Gouvieux |
Game Crash | |
| Laon |
Game Crash | |
 Ellensburg |
Online Play | |
| Rosharon |
Sign in | |
| Colorado Springs |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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KGI KlikoNL
(@KGI_Kliko) reported
@Ubisoft Assassin's Creed Valhalla, as that game is as bad and broken as my day was.
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F0XMASK
(@F0XMASK_AI) reported
@Ubisoft do us all a favor and shut your useless launcher off. Nothing but issues and inconveniences whit it.
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ese_loko1
(@Loko1Ese) reported
@SolidSnake51_ @TTVdessino I don't think respawn is the problem Ubisoft ??
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GonePro.R6
(@Zovitti) reported
@Ubisoft we got a problem you need to fix the ranking system I keep getting deranged by Smurf’s in bronze and copper and it’s not fair to me
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COSMIC
(@Cosmic_R6) reported
@AntiCheatPD @RedLike15 What I mean is that I'm not comfortable with Ubisoft having native access to system memory with all the security issues that they have had in the past.
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Skyler Carr
(@PnF_Jeez) reported
@Ubisoft are you guys ever gonna fix your Uno game. It's almost been a YEAR. Still can't play Uno on my series x. Crashes at the main menu everytime. Tired of your support team telling me I need to make a new account in order to possibly play. Pretty crazy this hasn't been fixed
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Spooky
(@iamthespooky) reported
@UbisoftSupport, just got Wheel Of Fortune for my Switch & online mode does not work. Presents Error: 2-APYJA-1001 “Ubisoft services are not available. Please try again.” Same when accessing Ubisoft Club. Seems to be a common issue but with little info on how to fix it. Thoughts?
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Day Lee
(@DayLeeNova) reported
@UbisoftSupport are UPlay and the Xbox Valhalla servers down? I can’t log in to UPlay (PC) and it won’t connect to any servers (including save) on Xbox
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Mundology Official
(@RealMundology) reported
@UbisoftSupport @Ubisoft @Rainbow6Game Another Szn same crashes. The audio “bug” that leads to crash is still here
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Thomas P. Nordstrom #BlackLivesMatter
(@khfan1989) reported
withdrawal as an assembly error, but some retailers were reporting that it was supposedly withdrawn from shelves because some copies included the word "spastic", which is considered a highly offensive word in the UK for referring to a disability. Just one month before, Ubisoft
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Jared Haer
(@Jared216) reported
@UbisoftSupport @BNorbeee Oh UbiSoft! Do you need some help with your web forms? You can't submit a ticket to say the ticket system is broken. I mean, that is pretty unusually for a large enterprise. When I worked IT, if the ticket system went down, I would be dealing with a lot of pressure to fix it fast
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THE CrapGamer
(@The_CrapGamer) reported
@JayRembert2 Microsoft bought the one's having issues or that weren't really worth much. EA, Take Two, Ubisoft are all bringing in record profits and are publicly traded companies. I have 0 worry about Microsoft buying any of those. Let's throw in Activision too.
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Ed Negroni
(@ednegroni) reported
@AceOfPyrite Problem with Ubisoft devs is that they could be doing so much more and all we hear from them is that it is a priority.
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Damian
(@Darkkxdd) reported
@mokeysniper I wish they would do what Ubisoft did with operation health.. except they actually fix the game
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Joseph Goforth ♿
(@jhgoforth) reported
@fakehistoryhunt if you've played any others in the series (especially origins or odyssey as it takes after them more) then sure, otherwise hard to say. also if on pc, be aware that it can be very buggy and have issues like all ubisoft games unfortunately
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Nightchade
(@nightchade_2000) reported
@_Jukari101_ Although I agree with you, I cannot, in good conscience, support anything Ubisoft produces. The issues of abuse in that company are systemic, and they've done nothing they weren't forced to in order to resolve or improve the situation. So, in short, screw Ubisoft.
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Da P1N
(@P1NFR3AK) reported
@UbisoftSupport Fix your ****. I've been trying to log in to ubisoft connect for an hour, and its infuriating to not be able to play singleplayer games i purchased because your servers are ******
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Rhys
(@GamingAddictHD) reported
UNO on Xbox has been broken for over half a year now, when are Ubisoft ever going to fix the crashing issue when trying to launch the game? I know it's not just me, the reviews on the Xbox Store make that clear
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Syzdem
(@SyzdemR6) reported
@FightWasTaken @Maxiter94 @AceOfPyrite exactly...Ubisoft isn´t even acknowledging that they have a massive ****** chater problem
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fairy type beat
(@bitchrate) reported
ubisoft fix your ******* anticheat holy ****
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Chintololo
(@Chintololo2) reported
how ******** do you disable the Avenge Quests???? they pop and sound on screen every 5 ******* seconds when near them, the Closes Opportunity option doesn't turn them off, they're annoying as ****! fix this! @Ubisoft @UbisoftSupport @assassinscreed #AssassinsCreed
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Tony
(@HelmXGaming) reported
Just realized that @UbisoftPlus is technically on #geforcenow You just need to sign in with @Ubisoft Connect.
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KGI KlikoNL
(@KGI_Kliko) reported
@Ubisoft Seen your broken releases past year and Valhalla is even still broken after 11 months. I wait another year before buying this game from the discount bin.
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I Throw Car Batteries Into The Ocean
(@RicoTheBird) reported
So my login info is definitely on a list somewhere, but I needed motivation to go and update my password security. Gog sus logins from both my Ubisoft acct and my Spotify within the last 10 hours. Got em both locked back down.
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Rhys
(@GamingAddictHD) reported
@GingiesMom It's all good, I'm just a bit annoyed that Ubisoft haven't actually fixed it yet, they've known about it since March at least so for it to still be an issue is just shocking
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Socially Distant David
(@thricebedamned) reported
@GoogleStadia Issue persists on Pixel 4XL. I don't think I have other Stadia games that have this kind of feature where it has an android app tied into gameplay. The original Watch_Dogs (another Ubisoft title) multiplayer gameplay wasn't functional either. "Coming soon!"
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Peter Cottontail
(@4Most_gg) reported
@jaymrockman Neither does Ubisoft. If all of this came from Grubb I’m calling bullshit now, dude just wants to stir trouble.
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Sekzy
(@bigsekzy) reported
@GenePark Give it 5 years and Ubisoft will come out with a game that has that exact premise but is riddled with micro transactions and is a live service game. It'll also be the next ghost recon
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Uchiha_shisui33
(@UShisui33) reported
Ubi when are you gonna fix the mnks and **** coz its ruining your game and takeing the fun out of it seriously #RainbowSixSiege #Ubisoft
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MJ Hernandez
(@MJ__Hernandez) reported
@thicc_stick_boi Bro let's be real for a sec Who ******** wants Ubisoft lmao that **** straight broken and filled with mtx lmao And even EA and take 2 lmao it's all the same different coat of paint