Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (71%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Orléans	Online Play	23 hours ago
Orléans	Sign in	1 day ago
Chatham	Sign in	2 days ago
Paris	Matchmaking	3 days ago
Metz	Sign in	4 days ago
Metz	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Walker (@Revision_124c41) reported 22 seconds ago

  @Grummz AAA needs to re-evaluate how it's spending its money. Not throwing money at the problem. A lot of the time what they are spending on is way out of scope of what is expected for AAA. I mean hear is the definition of AAA: "AAA is an informal industry classification for high-budget, high-profile video games developed by large studios and distributed by major publishers." It just means a bit more to get that extra sheen that a AA can't quiet reach. Let's be fair here AA while improved a lot over the years isn't able to reach certain plateaus. Expedition 33 had its fair share of issues that I wouldn't have encountered in a AAA game. Might have featured a bit more content as a AAA game. AAA doesn't mean, it has to be open world or have live services. That's just Self Destructive Game Development that exists in the same venn diagram bubble as chasing industry trends instead of setting them. While niether of those two things are inherently evil in the industry, they are a problem when that is all gamers have to play. Variety is the spice of life and 30 failing live services would make anyone turn their nose up at the selection. Then blowing those budgets on ideologies instead of just crafting believable worlds, is art trying to force life to imitate it, instead of the other way around. That's a sure fire way to set your wallet on fire (literally) instead of your points of sale (figuratively) with customers demanding your product. This idea of AA vs AAA is ridiculous, it has nothing to do with either category. It boils down to those with extra blowing corporate money on bullshit schemes instead of doing as they are meant to function. Not enough money to build engine tech. Ubisoft has had 3 long running engines at its disposal that it could have easily challenged Unreal Engine by distributing to other vendors, but they don't have enough confidence in their games to release the tech and license it. A competing model would have been nice. Same applies to Fox Engine, Decima, Crystal Tools, Luminous Engine, RE Engine, and countless others. That could have helped pay for development as well as lead to development standards improving significantly. Better tools, better games. Competitive engine tool suites, competitive improvements in that space. Meanwhile we have morons like Yves Guilmote talking about the AAAA game and driving his publishing company and development studios into the ground while trying to influence culture instead of letting culture influence his product. Xbox is toast so long as they don't come to grips with these problems. Switching to UE5 from slipstream(?) probably one of the dumber things they've done. Glad Activision didn't pull the same **** with the CoD engine and finally unified their tech. say what you will about BLOPS7, the game has become infinitely more stable than entries in the franchise from 5 years ago and has started to allow them to really start dialing up features and bring back old ones that weren't easily ported between two separate engines. What about Id Tech? They have this bad *** engine used for doom, what is even happening there. Miss use of resources.

• 
  Evan? (@EvanMeiste) reported 2 minutes ago

  It’s a little astonishing how nationalizing Ubisoft would fix many issue with rainbow six siege. Perhaps this is how the ndp campaigns to get the votes of young men

• 
  Zeo Gaming Nerd News 🙀 特にない (@ZeoTGT) reported 6 minutes ago

  @ZikadaPrime Yeah, epic is whats going on. But anyways how exactly would valve be broken up if for say it was monopoly? Its primary business is game distribution, which blizzard, epic, gog, Ubisoft and others all do as well. It has a few software (games) that Nintendo, Sony, and Xbox all dominate in that space. And a couple of hardware like a controller and tablet and soon to be PC but there are also dominate marker share players already in that market like Microsoft and Apple.

• 
  Phaeton (@Phaet0nn) reported 6 minutes ago

  @Pirat_Nation Ubisoft thinking the story is the problem the game is not selling, is exactly why the game failed. They are that stupid.

• 
  pipesandstrings (@pipesandstrings) reported 6 minutes ago

  @SOCOMandChill @UbisoftSupport @Ubisoft Yeah I'm 3 tickets deep with them and no further forward in recovery of my account absolutely useless service for me personally 😭.

• 
  Aether 🗡️ (@AetherScore22) reported 8 minutes ago

  @SynthPotato Damn camera cut rm double murders, what's the problem with ubisoft? Nobody likes it and everyone asks to take it out on their discord

• 
  GAMING (@Error888Unknown) reported 14 minutes ago

  Insider reports indicate Ubisoft’s next Ghost Recon, codenamed Project OVR, missed its internal alpha milestones due to planning errors and tight deadlines. #Ubisoft #GhostRecon #GamingNews

• 
  ZograTTV (@zogratwitch) reported 14 minutes ago

  That does not make Xbox disappear. And layoff ? Sony already do that with some studio closure, Ubisoft too. That is not new in the industry. "console business models" are for the cost of the next gen that can be high because of DRAM supply problems that can raise the price significantly so they need to be smarter to make the console cheaper as possible. Sony is gonna face that too but just does not communicate about that yet.

• 
  HunterEatsHunter (@ShadowMaster53) reported 16 minutes ago

  @AullorNothing You have no problem with the games releasing on Steam, Ubisoft plus, and GeForce now. Why are you so angry if it releases on PlayStation? These aren’t exclusive. They’re available on non-Xbox platforms. The next Xbox will be a PC, & trust me,no one is using the XBOX store.

• 
  mankar camoran apologist🔻 (@silky_919) reported 22 minutes ago

  advertising end of service for a ******* ubisoft single player game but not for destiny 2 i can’t help but laugh

• 
  Dead Hardware (@deadhardware) reported 24 minutes ago

  @devildog2984 @TheCartelDel @TheMattEffect_ Ubisoft needed it to do those numbers because they have 19,000 employees for some dumbass reason. They need every game to be the biggest hit ever because they won't fix their cost base.

• 
  Alta_AF (@Alta_AF1979) reported 31 minutes ago

  As many bad things as I might have to say about Ubisoft, they are still supporting The Division 2 Long term support for live service games seems to be hard for people to figure out, SONY

• 
  Hedge (@LoiraSEMEN) reported 32 minutes ago

  FIX MY FPS @TOMCLANCY @ubisoft @Rainbow6Game

• 
  Jonah 🎮 (@TheACMJS) reported 33 minutes ago

  @BelizaireKenny I want to be clear it is NOT a "great" game nor is it a "good" AC game. Playing as a black protagonist wasn't ever an issue and you know it. The issue stems from a split narrative and constant back peddling from Ubisoft themselves over historical accuracy and stolen/AI art/assets

• 
  Auri Sariel (@AuriSariel) reported 35 minutes ago

  @Pirat_Nation the ending was never the main problem, ubisoft is so detached from reality.

• 
  cuuj (@cuuj_) reported 36 minutes ago

  New season brought so much! - New map - Dokka rework - New gun! - Ranked 3.0!!!!! - More cheaters…. - Significant FPS drops…. - Rollback glitch….. - Queuing EU and somehow getting Asian servers…… People complaining about the new ranked system proves they didn’t play ranked 1.0 but the cheaters are a serious problem, first game of the new season I had blatant cheaters. Every 2nd game in emerald is a closet or rage cheater. @Ubisoft it’s time to stop abusing your loyal player base and actually remember to turn on the anti-cheat every new season and maybe help out the people that can’t afford NASA pcs by making the game easier to run? Riot games are doing it right, maybe take a page out of their book?

• 
  RuoLing_ 🌠 (@RuoLing_) reported 36 minutes ago

  APL/CNL is lagging far behind other regions, and now we’re seeing this kind of unethical and unacceptable behavior. Once again, I hope Ubisoft/BLAST will introduce rules to penalize scrim leaks.

• 
  cuuj (@cuuj_) reported 37 minutes ago

  New season brought so much! - New map - Dokka rework - New gun! - Ranked 3.0!!!!! - More cheaters…. - Significant FPS drops…. - Rollback glitch….. - Queuing EU and somehow getting Asian servers…… People complaining about the new ranked system proves they didn’t play ranked 1.0 but the cheaters are a serious problem, first game of the new season I had blatant cheaters. Every 2nd game in emerald is a closet or rage cheater. @Ubisoft it’s time to stop abusing your loyal player base and actually remember to turn on the anti-cheat every new season and maybe help out the people that can’t afford NASA pcs by making the game easier to run?

• 
  guarana gaijin (@trueyerbamate) reported 38 minutes ago

  @Hetaz025 it isn't practice of the Bethesda to fix too many bugs themselves. bc modders exist who work for the Bethesda for free to remove bugs. The Bethesda is the UBIsoft of gaming.

• 
  Zac137 (@ZedOP22) reported 40 minutes ago

  @IGN Ubisoft announced a loss of 13 Billion Euros 1925-26. The problem is they kept pouring money into dying franchises like Assassin's Creed, as now its just repetitive and boring. They overestimate its brand influence, just like Far Cry.

• 
  ✟ 🌹 (@KayCiMakaveli) reported 42 minutes ago

  @Higgs_GG I think I saw a video that stated that the actor they modeled Desmond's/Ezios face around was having major problems with Ubisoft, so they ditched him and tried to make their own models

• 
  Plosion (@Plosionz) reported 42 minutes ago

  @DestinLegarie *an American industry problem. You cannot pay people that much for a product sold at the same price all over the world, where wages are less than one third. Yes that Includes Ubisoft. Eu company ran like an US one.

• 
  pedreiva ⚰️ (@pedreiva) reported 47 minutes ago

  @DineroPrimero @JamieMoranUK @MrboomstickXL Because the studios shut down by XBOX were closed after releasing successful projects. Embracer was due to a deal that broke through. Most of PlayStation's closed companies only did remasters or failed live service games. Ubisoft... I dunno.

• 
  BazzieMazzie (@LazzieMan2626) reported 49 minutes ago

  @piecaruso97 @partialmean8 ???? you would need to bribe 27 people who were with them and most likely it would have been blown whistles and gotten them into trouble ubisoft doesnt have money to give and risk it to be caught

• 
  Walkabo (@soaplexi) reported 49 minutes ago

  is this tweet funded by ubisoft and live service investors

• 
  EvrythingWillBeOk (@EvrythingO) reported 51 minutes ago

  @UndineImpera @Pirat_Nation Actually it did, Ubisoft problems lies elsewhere they had 20k employees even more at the peak and stupid centralized system for making games woke dei Paris headquarters, good thing they fired them, I have high hopes for their future games

• 
  SomalianGamer (@sharmake25) reported 55 minutes ago

  @Stormzy010 @HazzadorGamin Only Xbox has a limited potential of reach to monetize so they should either try one last time or go full 3rd party platform and stop the console so that they can put their GP service on PS and Nintendo similar to EA and Ubisoft.

• 
  Ddynamite (@The_ddynamite) reported 55 minutes ago

  @ThaBeefDev @Beat_Rev @Pirat_Nation Screwing over ubisoft is a public service

• 
  cloudy ☁️ (@Cloudy_R6) reported 55 minutes ago

  please Ubisoft wake tf up n fix your game - DMRs out - Shields nerf to the ground - nerf thorn 1.5x or LMG Meta was so much better

• 
  Hank Scorpio (@Eldowzo1) reported 57 minutes ago

  @KeemaMr Apple Arcade, EA play and Ubisoft + (which also gives DLC I am sure ) no one has problems with these services even though they give games day one in there respective services