Ubisoft Connect

Is Ubisoft Connect down?

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/27/2025 09:50

December 27: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (4%)

    Game Crash (4%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceSaint-Germain-en-Laye Online Play
GermanyWernigerode Online Play
FranceClermont-Ferrand Sign in
FranceSaint-Malo Sign in
FranceGouvieux Game Crash
FranceLaon Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • zuruhjnr WINNER🎊❤️ (@zuruhjnr) reported

    @kartykx @Ubisoft I had the same issue ..I never taught of getting my account back …massive appreciation to @GageDavis3 on Instagram for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .

  • banned_dino ꜰʟᴀᴠɪᴇ (@banned_dino) reported

    ubisoft fix all bugs in your game before wanna make new things every season

  • wanner316 wayne peers (@wanner316) reported

    Right @Ubisoft_UK @UbisoftSupport @Ubisoft are any of you going to help me out I can't play siege on Paris due to the error save keep happening I want it sorting out because I have just tried again on my ps5 and it's still the same and I am getting really angry.

  • UpstairsSwimmer UpstairsSwimmer (@UpstairsSwimmer) reported

    @NZXT I stopped playing any Ubisoft game because for some reason I can't verify my email, and it won't let me sign in at all. I'd have to make a separate account and re-purchase all the games I bought.

  • papajimbo1983 83Jams (@papajimbo1983) reported

    @assassinscreed @Ubisoft @Assassins_UK Anyone else having problems with the latest patch and DLC whilst using the official wireless headset on Xbox Series X the audio is stuttering and distorted. It doesn't do it on anything else.

  • allyx_lothamer Allyx Lothamer (@allyx_lothamer) reported

    Hey @Ubisoft any chance your ever actually going to fix the second assassins creed game from DELETING THE ENTIRE SAVE FILE?! Or do you not care because its an old game? Kinda ****** this issue has been going on for years and you dont do anything. Ever.

  • VSharpshooter66 Aaron Hurd (@VSharpshooter66) reported

    @Ubisoft can you keep us posted on the fixes regarding the failed to save game data error?

  • Sophathys19 Mathys LLORENS (@Sophathys19) reported

    @95Kyrat @Watch_DogsFR @UbisoftFR Pas canon juste fan service

  • lil_sk00fy Johan Vazquez Guzman (@lil_sk00fy) reported

    @Ubisoft fix your game and servers

  • elbi91648759 elbi (@elbi91648759) reported

    Thought i should let you know r6 is lagging for me @Ubisoft

  • v1truvian69 Felix (@v1truvian69) reported

    @INTERRO @akittell96 I’m not against trans representation. But it’s the fact that if this is an important issue the dev team believes in, why was it not done I. Year one? It’s very transparent. I wouldn’t expect someone who is on Ubisoft’s payroll to disagree.

  • Basnitee Basnite (@Basnitee) reported

    @UbisoftSupport @Ubisoft I'm trying to play assassins' creed unity and it asks me to login and i do then it just says server unlivable then asks me to do it again and says the same thing help

  • CHawkatoo Crazy Grae Hawkatoo (Gonna need a stronger PC) (@CHawkatoo) reported

    One thing that urks me presently is how @Ubisoft made the roster for @RacingGamelove's "Summit Events" become unfairly balanced; I would still be winning Platinum if they hadn't changed the ranking to where I have to be the top 2,100 and not the top 3,000. Please fix that. thx.

  • SlyTater Sly_Tater (@SlyTater) reported

    @Sh4dow_S4 Bro, at least that **** launches on my Xbox One, on my PC. Uplay keeps locking me outta playing it 😭 Still, Far Cry 2 > Far Cry 3, and the PC version of FC2 has some MAJOR ISSUES.

  • ceejuaan jay (@ceejuaan) reported

    FIX YOUR ******* SERVERS UBISOFT

  • jimmytcannon Jimmy the Cannon (@jimmytcannon) reported

    Yes, I found a way to fix it via google, that's not the point. Just like getting continual pop-ups of "online services unavailable" that interrupt my play when playing AC: Origins with no internet, THIS **** SHOULDN'T HAPPEN. Design your games better, Ubisoft.

  • SummedR6 Summed (@SummedR6) reported

    Every large game is having a cheater issue, it’s not just a siege issue, it’s a pc gaming issue, I wish we had a kernel level anti cheat but honestly don’t think we will see advancement in the anti cheat sector from Ubisoft.

  • mileskate3 miles kate (@mileskate3) reported

    @Ubisoft Kindly message cyberhack_081 on Instagram within 20 minutes he’ll help you get your account issue resolved

  • BalicDanijel Danko (@BalicDanijel) reported

    @Ubisoft Thank you for removing away 183 MMR cause I haven't played with cheaters. Ur broken.

  • CockneyViking The Cockney Viking (@CockneyViking) reported

    Disheartened and frustrated by @Ubisoft @Ubisoft_UK 135 hours spent in Assassins Creed Valhalla and I can't get the platinum because of a game bug... countless complaints and reports of "milk of humankind" World event yet still no news or fix.. gutted. Done with Assassins Creed.

  • Cow_R6 Slaven (@Cow_R6) reported

    @Dezachu launching through steam bypasses the uplay login

  • Citrineocean Nico 🦈 (@Citrineocean) reported

    @arodemispidesi Are you on the switch, I think a lot of people had this same error that could be resolved with logging into the ubisoft website to accept new terms and conditions??

  • mileskate3 miles kate (@mileskate3) reported

    @Rainbow6Game @Ubisoft Kindly message cyberhack_081 on Instagram within 20 minutes he’ll help you get your account issue resolved

  • wojtek26769133 wojtek (@wojtek26769133) reported

    @UbisoftSupport Hi there. I'm having problems changing my e-mail in my Ubisoft account as I don't have access to my old e-mail is there any way you guys can help me?

  • wanner316 wayne peers (@wanner316) reported

    @UbisoftSupport @Ubisoft_UK @Ubisoft I have been trying to play assassins creed valhalla and I can't play siege on Paris because of the save error keep showing up everytime it saves and its stopping my enjoyment of it. #AssassinsCreedGlitches #Fixing #PS4

  • _Ben_Bird_ Ben (@_Ben_Bird_) reported

    @BigginzYT But Ben. What about AC Infinity. That’ll solve the series’s problems and could even fix Ubisoft’s toxic work culture. Smh my head ffs **** sake

  • alecfisher01 Alecfisher (@alecfisher01) reported

    @leulbm @Get_Flanked My issue is Ubisoft is happy with everyone being underpicked and too weak

  • Seven5715_ Seven5715 (@Seven5715_) reported

    I officially disown siege, just gonna quit, no longer fun, fix the game guys, like cmon @Ubisoft

  • jeankulle1 SalePlouck (@jeankulle1) reported

    @Rainbow6Game Hello Ubisoft, your game has many default, anyway you can fix them and we continue to like your game, but, plz buff Twitch, many years ago she was viable like a Ash is, good weapon, nerfed drone but pretty balanced, but the F2 nerf is way too much like wtf it's the worst nerf of

  • kartykx droider (@kartykx) reported

    @Ubisoft Are the accounts hacked? I have 2 step verification in my account, but I didn't get any OTP mail but got a sign in alert from South Korean region for my account.