Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (18%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Sign in | 2 hours ago |
 Oelde
|
Sign in | 4 days ago |
 Buxton
|
Game Crash | 6 days ago |
 New Delhi
|
Sign in | 7 days ago |
 Sydney
|
Sign in | 7 days ago |
|
Delhi
|
Matchmaking | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Carmen Luv (@carcarissohot) reportedUBISOFT PLEASE FIX IT! EVEN IF ITS THE LAST DF UPDATE
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Jack (@Smurfgotbeat) reported@Whitewvlf1 Hmm he's not wrong in some aspect but in comparison the devs are listening and aware of problems and fixing them a lot quicker than what Ubisoft would actually do with their own game.
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They Call Me William (@NoPuntNoBunt) reported@JoeFromSeattle1 Then make a better launcher/browser yourself. EA tried, ***. Ubisoft tried, ***. Epic Games tried, ***. Battlenet tried, ***. Never had an issue with Steam servers going down, the games are discounted nearly always and they have a good refund policy.
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Bert (@Demonking8860) reported@RavenMentore I agree the main issue with The Assassin Freed franchise is, Ubisoft constantly goes from character to character without giving the past characters a send-off or any information on what happened to them after their game.
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Across 3 Horizons (@Across3Horizons) reported@8o_pt Agreed 👍 currently they only have a way to sign in using Ubisoft, Apple or Facebook
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dxmz. (@D_omz01) reportedAlso theres a error where it says “Ubisoft Connect has detected an unrecoverable error and must shut down”
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Roli (@GamingNaRoli) reported@UbisoftSupport It's really frustrating guys, I have multiple Ubisoft games on my handhelds, everytime I'm asked to login and my account is suspended. I am not able to play anything Ubisoft anymore. This is not helpful.
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Simon Goldenstein 🇮🇱🎗🇫🇷 (@SimonGolde14312) reported@ManwithoutF @StarWarsOutlaws Ubisoft is ill-managed by a family of dumb frenchmen called Guillemot. The son of the founder is supposed to fix the company but everyone is laughing at this loser who has neither experience, nor talent ...
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Terry Henley (@_Terry_Henley_) reported@Dexerto Get rid of all the low quality **** games. I don’t think it’s too expensive when you get EAplay and Ubisoft included in the deal. It’s just filled with absolute **** and that makes it look over priced. You wouldn’t want a tray of egg when 70% are worthless and broken.
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s4ku (@s4kutrades) reportedso every time i play ac unity ubisoft connect asks for my password, however when i tried to launch the game today and entered the password it said account suspended tried to file a complaint on the website but cant login there either due to repeated failed attempts
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ghost (@Ghostwriter260) reported from Ibbenbüren, North Rhine-Westphalia@Ryangofett_2490 @deathstarweapon But that's not the ubisoft developer problem either, which looks completely different with them
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RELUCTANT (@xXRELUCTANTXx) reported@26ers_bp115 Ubisoft hires people to make a game. People making the game procrastinated. Decided to implement Diversity Equity and Inclusion. Made the character gay and black. Hired a fake historian to produce a history that would sell the broken game. A convenient lie for all.
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RGB (@RGamerB_) reported@NintyPrime Shadows does nothing extra or special (besides RT on PS5/XSX) vs Origins, Odyssey and Valhalla on PS4/Xbox One - all 3 were released on PS4 years before Switch 2 existed, and they hold up to what Shadows looks like on Switch 2, insanely well I might add. Ubisoft funds problem.
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snowdreike (@snowdreike) reportedHey @Ubisoft It's almost 10 years since the last released proper @Trackmania game (that wasn't a live service game that is*) Trackmania² Lagoon. Still nothing to announce for the future of this licence ?
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DanX (@X64611488X) reportedHi @UbisoftSupport @Ubisoft @UbisoftLatam, my case #25821051 has been 'In Progress' since March 30th with no resolution. I'm unable to make purchases in the Mexico store (Error Sigma 4) despite having 2FA and correct billing info. Can you help me speed this up? 🇲🇽
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† Blite Graystorm † (@BliteGraystorm) reported@TheCrewGame Hey @Ubisoft I keep getting disconnected from the server when playing some events in custom mode for CupCar/Nascar category. Error is: MISHAP_OUT-OF-GAS_1. Already rebooted both the game, the PS5 and wifi connection but nothing works, is it a bug in the database?
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Tavo (@TAVOASAP) reported@UbisoftSupport @ANNO_EN Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate
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jakub piti (@kuba_oof) reported@J7ck_R6 @yungplxgue nope, its just ubisoft being dogshit - have the same issue, did a clean install, tried driver tricks, i got a 50% improvement so now im around ~300, but I cant get to same numbers I had before the snake update (600+), which completely destroyed my perf
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Dylan Anderson (@DillyDyl04) reported@Ubisoft Why don’t we fix siege matchmaking and not dumb **** like that? It’s unreal how long this game has been out and it’s still dogshit
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bruhlord (@deuse76) reported@Nezzzooo This game when it came out - was a buggy mess - infamous Ubisoft graphical downgrades - 0 personality protagonist - broken online mechanics - overhyped to oblivion - extremely bad narrative and lackluster 0 tension finale There's a reason this game isn talked about these days.
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john (@j2001mj2001m) reported@darkdeath174 @JezCorden Problem is that was the idea to start with, that now just Amazon gaming offering cloud for there own games or Ubisoft doing the same thing for ubisoft plus cloud For there own games or gamed they own the cloud rights to and so on i.e. It was Amazon GeForce now it now just amazon gaming cloud network for here own games, nothing more
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Kareem Shaqq (@KyShaqq) reported@Ubisoft hi I'm having this issue with ghost recon breaking point ...its very annoying please tell me how to solve ..just brought this game for 100 plus dollars and the servers are stopping me from entering the game
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Kazaxy (@KazaxyII) reported@Bread_Frenchy_ Hi, I’m reaching out because I’ve been stuck in a serious Ubisoft account recovery issue and I don’t know what else to do. My account was hacked and stolen from me. The email attached to it was an old Microsoft email that was deleted years ago and cannot be recovered. I’ve submitted 20+ support tickets across 2 years, yes that’s long. 15 seasons at champion across 4 years of playing time gone. I have offered alternative proof of ownership including the exact 2FA phone number and proof I own the Xbox account linked to it for years, and I’m still generic rejection replies. I was wondering if it’s even possible to recover a Ubisoft account if I’ve lost the Microsoft email :/ As I keep getting rejected for security reasons.
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Hanzo (@YourAkhiNeo) reported@Will777JP @kidsmoove @GriftGod_ ***** what? Ubisoft fix their problems with the release of dlc in few months after the release of the main game. Now drop some respect on CD devs, these guys are doing things that other dev's in gaming industry don't even want.
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xIronPonyx (@xXiRonpOnyXx) reported@Ubisoft awww cant make it to the stream coz im at work but i would loooooove a code. i wanna test out my 3070 despite having technical issues with the demo. 🙏🙏🙏 hope i can get a code.
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Rooster83 (@Rooster832) reported@bxn45I @king_249 @hard8_times I had more issues on my PS5 pro with Star wars outlaws because it kept crashing. I think it had something to do with the Ubisoft servers.
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Sofia (@barettorein) reported@4AGames imagine if it comes out and it's a live service with microtransactions and a ubisoft style open world please let it be a good, linear, quality game with a premium price tag and NOTHING ELSE...
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wockkyy (@isimpforRias69) reported@ubisoft @Rainbow6Game fix your ******* hidden mmr.
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Rowan Kyle (@KyleRowan11331) reported@nerdx_inked @hard8_times Yeah. I coded this Windows and its updates that cause a crash. I created these launchers like RGL and Ubisoft Connect that logout all the time over and over again. I coded EA app that works like **** while launching Battlefield 6 from Steam and cannot even update properly
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Özgür E. Ersoy (@OzgurCreativity) reported@JoonasRautiain1 @RinoTheBouncer ACS isn't THAT bad as a singular game. The worst mistakes were made by Ubisoft as a company. The worst problem was using Yasuke and completely turning him into something he never was. Ignoring the real story of Yasuke and disrespecting his legacy.