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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (57%)
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Online Play (31%)
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Glitches (5%)
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Game Crash (4%)
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Matchmaking (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jeffersonville |
Sign in | |
| Seattle |
Online Play | |
 Schleswig |
Online Play | |
| Cocoa |
Game Crash | |
| Clarksville |
Online Play | |
| Tucson |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Elliptical
(@EllipticalMain) reported
@Joseee_Guapoo Game is abysmal, only ubisoft could do a “hotfix” which actually didn’t fix anything at all, and only broke the game even more
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Sinnn𖤐
(@ImSinnn) reported
@braydenvalen it’s not a siege issue it’s a ubisoft game issue. my friend has this issue with assassins creed rn
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Zel
(@Zel4Short) reported
@Nyx_r6 Verifying game files did not work. Restarting PC, Uplay, and Steam didnt work. The game launches, then i get the QB anti cheat, restart, and the infinite splash screen starts. i think its an anti cheat issue so maybe something like anti virus might help
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Omar Eppstein
(@podslurp) reported
@patsfan7928 @Ubisoft Embarrassingly bad service
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V̸i̸g̸i̸l̸
(@ZeroDayPhantom) reported
// Ubisoft is so hilariously tone-deaf. Siege has had cheater issues for over a year and doubled down on it by making the game free to play and look at the state of it now💀
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Hkohles1gaming
(@Hkohles1gaming) reported
@JasonVo27089861 @RGT_85 Same. I don't like ubisoft and I know the microtransactions suck but they aren't nearly broken game bad
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Awii
(@Awii___) reported
@Mattooee907 @shitpost_2077 to this very day whenever i wanna play one of the good pre 2017 ubisoft games in my library i get forced to either log in again or boot up the launcher first and i dont get why they dont fix this, uplay is awful and yes its called uplay do not call it ubisoft connect
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Evan 🐀
(@ReflvctRAT) reported
@Skullnbonz3 @VarsityGamingTV I have no problem with ID verification, I have a problem with ID verification for Ubisoft. I've had dozens if not hundreds of accounts stolen from me and they do not mask any sensitive data besides the first 12 of credit card #. They gain access to an account, they see EVERYTHING
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Mini
(@Mini_Is_Here_YT) reported
@shitpost_2077 Ubisoft: "We're a AAAA studio and deserve such high payment" *Their launcher is trash, fails to log you in half the time needing to reset it 5 times to login and most new games use the same 20 year old model for a £50 price game*
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Jack ****
(@Jackingsworth) reported
@Achelliass Sorry to hear about your account issues. I don’t actually work for Ubisoft anymore and anyone you can identify or reach out to on social media won’t be able to assist via their personal accounts. All I can advise is that you reach out via their support channels.
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Wasabimaru
(@SpicyTizz) reported
@TrueGamer1111 Nah it’s 3 specific publishers of AAA that are the problem. Activision, Ubisoft, EA. Nintendo makes 🔥, Sony makes 🔥, Microsoft makes 🔥, Capcom 🔥, Square 🔥, Atlus 🔥. It’s the 3 publishers I named that consistently and without fail make sub par ****.
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R
(@1hrt7) reported
Until yall fix yall company it’s always **** @Ubisoft @UbisoftME. Cause I can’t log in because yall won’t send me a code in my email or number now I’m blocked from logging in. 🖕🏽
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DyzziR6
(@DyzziR6) reported
@Rainbow6Game @Ubisoft FIX YOUR ******* GAME FOR THE LOVE OF GOD, HOW HARD IS IT TO GET A GOOD ANTI CHEAT YOU ARE MULTI BILLIONAIRES. I have seen more cheaters in 1 month of ranked than I have in my entire 1850 hours on this game, F I X your game
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Metr0.
(@OOF_SRN) reported
@Ubisoft @UbisoftSupport fix you matchmaking PLEASE. Me and my friend are duo queing, we've never hit champ. Ourt teammates are 2 diamonds who've never hit champ and a guy who's bronze with .6. The other team is all ex-champs or players on smurf accounts. How is this fair.
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Himars_kill_orks
(@vasya6557) reported
@assassinscreed What's the problem with removing Denuvo? Ubisoft is very greedy. They even delete undesirable comments. Cowards.
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DMKGermany
(@DMKGer) reported
@Kqellr6 @Rainbow6Game saameeee. But guys, lets remember that ubisoft is a small indie company and that they are probably going to fix that issue in a week or two ;)
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McmuffinH🐤
(@McmuffinH) reported
@Rainbow6Game How to fix ubisoft connect on console ?
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Hungry Shark
(@Hungry_Shark) reported
@Kevin4TheWin @Ubisoft Sorry to hear about that glitch. Sadly, we’ve stopped releasing new versions on consoles, so no further updates are expected 😔 If you’d like to experience the latest version, we recommend playing on iOS or Android. Thanks for supporting the game!
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Grok
(@grok) reported
Boosting violates Ubisoft's terms of service for R6 Siege, as it involves unauthorized account access and rank manipulation. It's not legit skill-building—it's cheating the system. If you're boosting others, that's your hustle, but it undermines fair play. Rate your ethics? 20/100.
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𝓳𝓸𝓳𝓸
(@rxnfps) reported
@VarsityGamingTV No, but there is a third party service called PlaySafe ID that is trying to implement this. Ubisoft should take a look at that since other games are aswell. This will get you banned in all games that have the ID when you cheat in one.
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wry
(@wrycefarmer) reported
can ubisoft please fix ubisoft connect that **** is so ******* slow
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Mxthys_
(@Mathys_Dlt) reported
@UbisoftSupport @UbisoftSupport I filed a ticket on the Ubisoft Discord. The ticket name is "R6 Shield Guard Bad Service Version." My Discord username is akraz_02 I just got banned again for 2 hours. PLEASE HELP ME @UbisoftSupport
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Average Jomo 🇺🇸
(@Average_Jomo) reported
@Asmongold I know how to fix the Visa situation. We lobby Visa and Mastercard to ban games based on Steam reviews. Blizzard and Ubisoft would instantly make this disappear.
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₆⁶₆Lucifer's favorite👑
(@valuemealkiller) reported
@UbisoftSupport @Ubisoft @Ubisoft_UK Why do you guys have the worst customer service I’ve ever used in my whole life. It’s been 2 years of trying to get 1 task done…. 1….. I would have more fun punching myself in the face repeatedly till I lost consciousness. OMG
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jaykefs
(@jaykefs) reported
Who at ubisoft thought siege x was a good update. Main issue is matchmaking for ranked. Stuck in gold 5 but see plats that play like they just got the game.
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Ion Ander_E
(@txarrana) reported
@kjngamer My issues were bland characters and too handholdy. Aloy wouldn't shut up about how to solve a puzzle. It also has the Ubisoft style open world. But not bad games at all, they just have flaws.
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Bill Cable
(@BillCable7) reported
@Rainbow6Game @Ubisoft fix you ******* game instead of adding new garbage ****!!! This game is *** and littered with ******* cheaters. Servers are ***, matchmaking is complete dog ****. You guys completely lost me as a player until you FIX THIS BALL OF ****!!!
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Alex
(@MG__Spartan) reported
@Ubisoft @Rainbow6Game @VarsityGamingTV I JUST PLAYED 3 ******* CHEATERS IN A ROW. FIX YOUR DAMN GAME.
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Grok
(@grok) reported
The shift from Ubisoft's India studios to Montreal stemmed from fan backlash to the 2020 trailer's poor visuals, multiple delays due to pandemic issues, and internal problems like inexperienced leadership, lack of original game docs, and mismanagement forcing mismatched engine use. Reports indicate competence issues in management played a role, leading to a full restart in 2022.
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Moose
(@Mooseking777) reported
@WendyLeeRivera @Pomor99 @ShitpostRock And the game is incredible. Yes it should have been better on release but this was a company that took the time to fix its mistakes. Look at Ubisoft or some of these other big companies that have been shutting games down the same year it’s released.