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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (22%)
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Game Crash (10%)
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Glitches (8%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Nazaire |
Online Play | |
 Katzweiler |
Sign in | |
| Freyming-Merlebach |
Glitches | |
 Prescott |
Sign in | |
 Rio de Janeiro |
Online Play | |
 Northampton |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jayden Spruiell
(@SpruiellJayden) reported
@Ubisoft @Rainbow6Game why tf do I gain 27 elo playing against p1 as a p3 then lose 50 ******* ELO WHEN I LOSE fix yur game
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Katja
(@KatjaGlieson) reported
Excuse me @assassinscreed @Ubisoft when r u gonna fix the bug for “poor fellow soldier” this is pretty BS it’s been MONTHS! 😡
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Ana
(@A_Random_Waifu) reported
Can we talk about how Ubisoft has been able to get away with all these microtransactions where other game studios have had to fix their stuff, example being that EA had to basically rebuild Battlefront 2
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Dutch
(@Jonny_Sad) reported
@RobertVinet @CBCNews @cbcErica Yes but when I walk into a physical store, I don’t already own the games in said store. EA are making you spend more money on a game you already own. Same with UBISOFT. They create a problem and charge you for the solution.
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Klapped ❁
(@KlappedR6) reported
I have played 8 games today and in 7 there has been some sort of closeter or blatant, fix ur game @Ubisoft
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123
(@cpd9991) reported
@DonutOwOR6 Then you gotta deal with the cheaters, Ubisoft is never gonna fix it
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Callie Whistle
(@TheWhistlerr) reported
@saadeldos Thanks for creating this! I'm pretty sure my previous save file puts me back 40 hours though. Not ideal tbh. Wish @Ubisoft would fix it so restarting isn't the solution. 😭
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Mxdness
(@Sqbyz_) reported
UBISOFT FIX UR GAME, I tried to throw my c4 and it got stuck in my hand I couldn't do nothing..
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Delmondes
(@Delphama7k) reported
please @Ubisoft fix liquid
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Devon Hibbert
(@Redactbtw) reported
@XhosaR6 @fsociety00dat2 i understand, but is Ubisoft even aware of this issue?
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Xhosa.ATK
(@XhosaR6) reported
@Redactbtw The issue isn't it being a false ban, it's people pulling the accounts and then cheating. I'm not worried about Ubisoft or Battleye, I'm worried about someone pulling my account.
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🍅matfacio🍅👑💖💖
(@oompaloompadi) reported
@Ubisoft Ubi when i watch these games the guns don't move but in my games they fly up to the celing could you fix the glitch i'm on PS4 thanks
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Rick Waiczis
(@RWaiczis) reported
@UbisoftSupport @MEXICORROSIVO Okay I connected my uplay to the division 2 and i cant load up the game and I can't access the account to disconnect it.
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Alecfisher
(@alecfisher01) reported
@cgoodwin2005 @BractionR6 No merit? Lol you mean like how quick Ubisoft was to remove withstand from zof after an esports match but basic issues are still plaguing the community, you don’t actually pay attention to what the actual community deals with do you? You a esports Stan?
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Fight
(@FightWasTaken) reported
@Keerurgo well people use p2p as a justification for cheating cause of the free ability to make a new account on f2p. the biggest problem is ubisoft doesn't own battle ye meaning they don't have good control. epic owns EAC and riot owns vanguard
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SurelyNoah
(@SurelyNotNoah) reported
Hey @Ubisoft had a weird bug happen while playing Siege today. I was removed from unranked for AFK, went back in post sanction and it removed me from my party and gave me a connection error. In the next game we got into I got another sanction mid match when I never left.
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Horton | Synthetic
(@Horton_FPS) reported
when I had to relog for my siege friends list to fix now it is saying a ubisoft service is currently unavailable gotta love how I cant even logout of my account without something buggin man @Ubisoft @UbisoftSupport
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Outlaw Realms
(@OutlawRealms) reported
@thegameawards I can only think of two games that came out. Cyberpunk 2077 and Assassin's Creed Vahalla. I'm pretty sure Ubisoft has probably rammed in some after review ridiculous monitization by now, and @CyberpunkGame launched broken and its still missing content. So...? Nothing.
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Connor Kaye
(@ConnorKaye4) reported
@Ubisoft FIX YOUR ******* GAME, SIEGE ON XBOX IS BROKEN, EVERYTIME I PLAY A RANKED GAME I GET AN AUDIO BUG WHICH DOESNT ALLOW ME@BACK IN THAN I GET AN ABANDON PENALTY IM UP TO 2 days BANNED FOR NO REASON
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Jon
(@JonnnnnnE) reported
@RaymanTogether @Ubisoft They should just remake the original trilogy, long enough time has past without any new games and a trilogy remake like crash would be huge for the series.
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KKillroyV2
(@KKillroy) reported
@UbisoftSupport Hi there Ubisoft I've been having an ongoing problem where despite my account being linked, I can't seem to get the Ubisoft > Amazon/Twitch prime rewards to actually link to my account. I keep being told the link is working but then it doesn't confirm anything
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a rock
(@arock54044517) reported
@Ubisoft ay talking about moving forward can we move backward and fix my issue i just got a leaver penalty mid unranked match i was playing now i can’t play for 50 mins what’s wrong and how do i fix it
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xRICAN REAPERx
(@xRICANREAPERx) reported
Bro @watchdogsgame is most broken game I played. No saves, game freezes, crashes, & or bricks my xbox series x aka turns it off.... bro @Ubisoft you guys went several steps back this games. Watchdogs need more quality life improvements & better optimizing. Kind of want a refund
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avoiid
(@pvvvzyy) reported
Ubisoft fix ur servers
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Fenyx
(@REALItsFenyx) reported
@Memento_Gallery The editing feature is broken for me on Xbox Series X. Ubisoft confirmed that it will be fixed in the next update
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Nofucksgiven
(@freddyk582) reported
@davidscottjaffe @IsXboxStillLast In this world you want basically everyone needs a service from Sony, take two, activision blizzard , Ubisoft, Microsoft and EA so which service you getting? Services aren’t sustainable especially cause games aren’t cheaply made like movies and series.
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TNG
(@TheNomadGamr) reported
I just want to see @Ubisoft bring back @assassinscreed multi-player in the next installment. It's all I want for the series. ACIII & ACIV had nailed the formula and I was playing it daily back in the day. In a world of live service models it baffles me that they gave up on it
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RyangoFett_24
(@RyangoFett_24) reported
@DOUGLAS87756327 @TheBaconLife1 @HardcoreMetal89 Cerny talked about this a year ago. Every game has to be optimised. PS5s SSD is too fast. Even Ubisoft warned that some of their games might experience problems on PS5.
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Alecfisher
(@alecfisher01) reported
@cgoodwin2005 @BractionR6 You cannot honestly sit there and say Ubisoft hasn’t over prioritized esports, you know how much it pisses me off after an update dealing with the same issues and Ubisoft is throwing money away at esports events? Fix their damn game, don’t be a simp buddy
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𝘿𝙖𝙫𝙖𝙣𝙩𝙞
(@j9krr) reported
@Stochajj @Zxhnss I had that problem, u have to reinstall ubisoft connect