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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (53%)
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Online Play (22%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Online Play | ||
| Online Play | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Russ
(@chalky83) reported
@Lipaurow It’s a bug, seen plenty of people with the issue on the Ubisoft forums. Other than try an older save if you have one, I don’t think there’s anything you can do but wait for a fix.
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MattB
(@spreer6) reported
I think ubisoft has a perspective problem. This altiora situation is unacceptable, and it is the organizer to blame. Problems like visas should be planned out a lot earlier than a month before a tournament.
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DSK_vibez
(@DskVibez) reported
@Prettyboyfredo @Ubisoft please fix the ps4 glitch where if we play the new game mode all our attachments and headgears and uniforms go away once again please fix
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𝙆𝙪𝙙𝙤𝙨 🇬🇧
(@KudosOnYT) reported
Ubisoft, the issue with Melsui is not angled grip. It's that she has 3 overpowered gadgets.
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robin
(@RobinTheJoke) reported
@YethBepis @UbisoftMTL @Ubisoft what ******** ubisoft, also, fix the ******* online mode
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Tristan Rapp
(@Afrosmilus) reported
@ReginaldODonog1 The Assassin's Creed thing is really quite embarrassing, since Ubisoft is French. But yes, it is a common issue. It always strikes me as worse in animated works than live-action, since animation means a conscious decision was made to add said species. See: raccoons in Snow White.
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king
(@kngsa_) reported
Thank you @Ubisoft for #ImmortalsFenyxRising its an amazing #game, but right now I hate it so much because I lost my save file for the third time, so I'm not gonna waist my time on it until you fix it.
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Billy
(@Nindzsaa) reported
@Doki_R6 @Ubisoft just getting boring now it’s not the guns that’s the problem, you added it to oryx and thought ah hes underpowered and melusi is op so you switch the guns it’s not the GUN it’s the gadget make it so the radius is smaller and give her 2 it’s that simple.
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Vociferous Bastard
(@BeABetterBastrd) reported
@Ubisoft @FenyxRising It's a great game. You just need to fix the bug that prevents people from hiding photos as it makes the map very irritating to navigate. You clearly don't know how hard it is to port back to the Hall of the Gods when it's covered in pictures you have to remove first.
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That one player from Mexico
(@N00N_R6) reported
Melusi lost her angled grip? so thats whats wrong with her ok, guess a base boosted hip hop in ur ear that makes u move like a snail and not aim isnt the problem I feel u @Ubisoft
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DSK_vibez
(@DskVibez) reported
@Ubisoft please fix the glitch on ps4 where if you play the new game mode all of our atachments go away all out camos headgear uniforms please fix this
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W1nzh3r
(@wolf_aim) reported
All day I can not go to the R6 when starting the game, it gives an error with the connection of servers 3-0x0001000B, I have already restarted the Internet, Steam several times in which I bought the game and Uplay and nothing helped, I even reinstalled the game and did not help.
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viktor
(@viktor_oooo) reported
@Rainbow6Game @Ubisoft imagine thinking first the t5 and now the angled grip was the problem/annoying part with melusi 🤦🤡
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Yethie
(@YethBepis) reported
Ay yo **** @UbisoftMTL, I just beat Scott Pilgrim with all 4 og characters to get Nega Scott and that ***** aint show up. The only fix is to delete my save and do it again **** that. @Ubisoft FIX YA DAMN GAME
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Nick!
(@Nickorilla) reported
About 13 hours into Immortals and I really love it. Strongly recommended to BotW fans. I had a random crash once, but I was messing around with the world. Not really something I'd consider a normal use case. It's otherwise pleasantly technically sound for an Ubisoft game.
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Chris
(@thesandman091) reported
@_DivineStorm @assassinscreed So it is cross platform then because I'm on xbox. Only Ubisoft could put out a hotfix that doesn't fix anything.
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Yannik
(@yannooook) reported
Ubisoft support, but they blame Oculus. With oculus support I only get system generated messages that do not address my problem. Please help me!
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Vociferous Bastard
(@BeABetterBastrd) reported
@Ubisoft @FenyxRising And I'd be interested in purchasing the DLC but you're aren't getting a dime til the issue is resolved.
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Dfult
(@DfultFPS) reported
@ItsSilvurn Ubisoft doesn’t care. There is a massive disconnect between Ubi and its player base. Very unfortunate
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Madao ಠ_ಠ
(@Madao_415) reported
@Hixcap @TheGodlyNoob @BikiniBodhi Before his fanboys shred me Lemme explain. Zofia withstand as an issue has existed EVER SINCE SHE WAS IN THE GAME. Many pros have begged for it to be removed in the pro league scene but it didn't get ****. Bikini brought light to it and ubisoft **** their pants.
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Yannik
(@yannooook) reported
@OculusSupport A few years ago I bought Star Trek Bridge Crew and the DLC in a bundle. I could play it without any problems. Now last week I had to link my oculus account to Ubisoft Connect for the first time and now the DLC is missing from the game! I have already contacted
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kingskilltv
(@kingskilltv) reported
@Ubisoft @GhostRecon @Rainbow6Game Fix my matchmaking then we'll talk
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GRINACHI
(@GRINACHI) reported
@UbisoftConnect @Ubisoft Did they ever fix the online?
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Konny
(@Konny_Phoenix) reported
from
Augsburg, Bavaria
Oh pls @Ubisoft, fix the Quest in Lunden, in #assassinscreedvalhalla
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RpapafoxR
(@Roberiopassos) reported
@Ubisoft @UbisoftSupport when are you going to release a new UPDATE for AC VALHALLA? I'm stuck in the poor fellow soldier bug. I also acquired the quest way of beserker via ubisof rewards and so far I haven't received the letter FIX IT PLS!!!!
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Panda
(@PandaObscure1) reported
@BikiniBodhi Please with the help of your community ask Ubisoft act on the cheater problem as it seems they aren't listening to us 🙏🦀
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Sraucel 🇨🇦 🔬
(@Sraucel) reported
Ubisoft tried to buff Kali's secondary weapon, pick rate still sucks They tried to buff her gadget, no luck In this patch, they tried to fix her gun. If it doesn't help Kali tbh I don't even know what to do to help her
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Ravi Pathak
(@ravipathak59) reported
@_JonathanGrady @ZhugeEX Chances are that it will Unlike EA, Ubisoft, Activision, CDPR does not release games as frequently so CP2077 is their best bet for the next few years. Besides there's Single-Player expansions & a GTAO like mode coming. If CDPR hopes to stand a chance, they have to fix CP2077
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Vergil
(@vergil63829142) reported
@EmmaHam41 @assassinscreed Ubisoft Montreal destroyed Facial expressions and facial animations on all platforms i don't even want to play the story of AC valhalla on my PS5 until they fix it
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robin
(@RobinTheJoke) reported
@Ubisoft @UbisoftMTL FIX YOUR ******* SCOTT PILGRIM SERVERS