Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 09/30/2023 16:25

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Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • Sign in 60.16%

    Sign in

  • Online Play 23.63%

    Online Play

  • Matchmaking 9.07%


  • Glitches 3.85%


  • Game Crash 2.47%

    Game Crash

  • Hacking / Cheating .82%

    Hacking / Cheating

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
ReunionSaint-Denis Glitches
ItalyRome Matchmaking
United KingdomBasildon Glitches
United StatesHoughton Lake Sign in
United KingdomHamilton Sign in
FranceLes Lilas Online Play

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Cappppppppper . (@Cappppppppper) reported


  • Joseph55585756 Joseph (@Joseph55585756) reported


  • Wat24042333 watwat (@Wat24042333) reported

    @Ubisoft Updating the games is nice and all but... I don't want to start a 13gb download when i feel like playing a quick #AssasinsCreed #Valhalla after a while. When i feel I want to play the game i should be able to do that. The offline mode ends in errors. Nice one, guys!

  • beggarscoin Ryan B (@beggarscoin) reported

    @Rainbow6Game Bigger problems I face: @Rainbow6Game imagine losing a ranked match on PlayStation bc my team is all controllers & the other is all on MnK & messages trash talking despite barely winning 5-4 bc @ubisoft is their MVP for not stopping the MnK problem on their platform.

  • SmoochyCupcake ☂️ 🦄 learn to love yourself🦄 ☂️ (@SmoochyCupcake) reported

    @UbisoftSupport well I have to take every single picture for Ubisoft for my bronze set but because AssassinsCreed is still broken it will probably crash every single time so this will be fun...

  • theuntidycook Untidy Cook (@theuntidycook) reported

    @Ubisoft have started playing watchdogs legion. After many attempts & looking at walkthroughs, i am still stuck trying to get broken spider bot out of the room. Is there a workaround to get it out and move the game on?

  • WaterFountain_ Captain Steel (@WaterFountain_) reported

    @Ubisoft @UbisoftMTL When are you going to fix the Big Flatfish and Big Mackerel fishing bug in AC Valhalla?

  • largemidi Henry Melville 🌹 (@largemidi) reported

    @Games_Student I had a similar reaction when the forgettable 3DS game I bought during an open house at Ubisoft was going for upwards of a hundred dollars online. Turned out it had a glitch that enabled one of the earlier 3DS hacks. I cashed in right away. 💰💰💰

  • Je0103nny Jenny wright (@Je0103nny) reported

    @Ubisoft_UK is Valhalla designed to crash every gameplay yea? My total game play time has cropped up-to 429 hours...get it sorted Ubisoft!! We all pay good money to play your games! Your losing fans with this odyssey and Valhalla ****!!

  • AnmolSi86 Anmol Singh (@AnmolSi86) reported

    @Rainbow6Game @UbisoftSupport @Ubisoft just received the esports pack 1 from drops on twitch and claimed it in the drop section but it isnt showing up in game..please fix it

  • C67001134 C (@C67001134) reported

    @Ubisoft hey I have wondered why Xbox/ps4 aren’t getting the booting problem resolved(I have contacted rainbow six but want to know if you could fix it too.) it’s really annoying and I need this immediately.

  • Elduende9479 el duende (@Elduende9479) reported

    @whoisaddison can you belive that I lose all the elo that I gained today in 3 games. Do you think Ubisoft should fix their game Addison? Literally earning 25 elo a game and losing 50.

  • kingbenji_banks Benjamin Banks (@kingbenji_banks) reported

    Anyone else have issues with Scott Pilgrim vs. The World on PS4? The game keeps crashing on me. @Ubisoft

  • NixkGN Nixk (@NixkGN) reported

    at this point since ubisoft isn’t going to fix the cancel glitch, they should just add a “matches cancelled” part to tab / tracker

  • MissxVendetta Miss Vendetta (@MissxVendetta) reported

    After waiting 4 months to finish AC Valhalla, and still not being able to because of a broken quest... I can confidently say I don’t think I will trust another @Ubisoft game. I will wait for reviews from now on. Lesson learned.

  • DabiGoesShoppin トマス 🔥 (@DabiGoesShoppin) reported

    @Ubisoft fix your games

  • beggarscoin Ryan B (@beggarscoin) reported

    @Rainbow6Game imagine losing a ranked match on PlayStation bc my team is all controllers & the other is all on MnK & messages trash talking despite barely winning 5-4 bc @ubisoft is their MVP for not stopping the MnK problem on their platform.

  • v_jera v_jera (@v_jera) reported

    @seafoampresent Sorry to hear that. I got like 4 different mails ATM for multiple reasons. I'm glad I don't have the same problems as you do. Only once someone wanted to reset my ubisoft acc but other than that all is gucci.

  • Saladass_jpg Saad Hassan (@Saladass_jpg) reported

    @Ubisoft CAN YOU PLEASE ADD A DUBAI SERVER IN RAINBOW SIX SIEGE, people in my country can't even use mics or hear callouts from teammates due to a bug plis fix your game

  • LewJarvis13 Lewis Jarvis (@LewJarvis13) reported

    @UbisoftSupport Fix the ACP on Origins!!! Ever since Ubisoft Connect came out it's not there, only reason anyone plays Origins and you've forgotten about it!

  • hajek_antonin Antonín Hájek (@hajek_antonin) reported

    @Rainbow6Game Hi there Ubisoft, i had again some issues And black screen in rainbow six, i mean, im level 120 And i have more then 500 hours on R6, its very rare, but can you stop with trying sabotage my pc? Im getting tired of it.

  • NsgUrmad NSG_urmad (@NsgUrmad) reported

    @Ubisoft @LucasfilmGames Ubisoft fix your stupid game. When I disconnect my controller in rainbow I can’t ******* press A to reconnect and it costed my rank you stupid *****.

  • JosephGunny joe (@JosephGunny) reported

    @Ubisoft fix your ******* game y’all are ******* retarded

  • beggarscoin Ryan B (@beggarscoin) reported

    @Rainbow6Game I’m match overtime @Rainbow6Game imagine losing a ranked match on PlayStation bc my team is all controllers & the other is all on MnK & messages trash talking despite barely winning 5-4 bc @ubisoft is their MVP for not stopping the MnK problem on their platform.

  • flppylol фл1ппy (@flppylol) reported

    @TheGodlyNoob if ubisoft stopped paying for 💩Eye anti cheat and redirected money thats going to ****** cosmetics, ****** events and bribe money for “content creators” and focused that money on getting a proper or developing their own anti cheat like 70% of siege’s issues would be fixed

  • dxtrtone Tone (@dxtrtone) reported

    @Ubisoft fix your games pls, I'm done of hearing my PC doing brr brr

  • ARMasterX ARMaster (@ARMasterX) reported

    Rainbow Six Siege is having a really big smurfing/cheating problem. I think Ubisoft should stop with the free weekends and come up with something tp stop players from smurfing. I don't understand why they would smurf Siege on Quick Match mode.

  • LiamStewart92 Liam Stewart (@LiamStewart92) reported from Belfast, Northern Ireland

    @Ubisoft @Assassins_UK Same issue occurring with all "target must be on the ground" quests. Had enough with this game.

  • AndrewwMedinaa Andrew (@AndrewwMedinaa) reported

    @UbisoftSupport @Ubisoft @Rainbow6Game FIX THE CANCEL GLITCH

  • stevefrench242 242 (@stevefrench242) reported

    Not quite sure @Ubisoft had the right idea with a free weekend for @watchdogsgame when it's still not ready. Co-op missions are still pretty broken and I've apparently now had an 20 point builder operative killed during a network crash. SMH.