Ubisoft Connect status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (11%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brussels
|
Glitches | 5 days ago |
 Grenoble
|
Online Play | 5 days ago |
|
Orléans
|
Online Play | 8 days ago |
|
Orléans
|
Sign in | 9 days ago |
 Chatham
|
Sign in | 10 days ago |
|
Paris
|
Matchmaking | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
MasterOfLazyness (@TheLegendaryMoL) reported@Pirat_Nation Oh yeah, the ending is the problem. Not everything before it. Ha. Delusional Ubisoft
-
Kooks12 🎮 (@Kooks12onX) reported@Pirat_Nation No amount of updates will fix this game Ubisoft. You can stop trying pulling off a Cyberpunk or No Man's Sky now. The game was DOA.
-
Bluesheep (@bluesheep100) reported@weirdphil @Pirat_Nation Basically, Ubisoft and epic are mad that Valve's price parity enforcement prevents them from using pricing to coerce gamers to use other storefronts that provide a worse service. Reminder that the Epic store launched without a ******* cart.
-
eA asuno (@asunoaim) reported@shikaiFPS @KallMeKiko I think xdefiant is tough to use for a proper comparison. The game was extremely ambitious being built on an MMORPG engine with, yes, lots of potential but also lots of starting issues. It was also backed by Ubisoft until they realized the fixed will take too long and they will not make money in the long run hence they dropped funding. I am 100% certain the game would have been able to have a great playerbase if Mark Rubin were given more time on it. It had massive issues, all fixeable and a dedicated dev team.
-
bum lao (@bum_lao) reported@LikeToBeBossy You do realize its not just Xbox having to fix itself right? The industry as a whole is in trouble. Sony has closed multiple studios over the last couple years same with Ubisoft and Square sold off some studios and ip etc. Its not just an Xbox problem.
-
Just An Animal (@JustAnAnimal47) reported@UbisoftSupport @Ubisoft @UbiMassive FIX THE ******* DISCONNECTIONS!!
-
luvad (@Blinding_One) reported@cyberprince_rwo More-so the issue is that the company is infamous for making bad decisions. deterring their playerbase. Dropping 12 million players casually off of age verification mistakes and continuing to become less and less of a good idea to invest in. It won't be a winner. It'll Ubisoft.
-
Shellshock (@The_Lego_Fan) reported@RinoTheBouncer Ai, microtransansactions, gready game publishers, live service games getting shut down because "gmthe games life is over" even though the game is still reciving players and is a GREAT game and should have been made with an offline mode from the START UBISOFT!
-
SomalianGamer (@sharmake25) reported@Stormzy010 @HazzadorGamin Only Xbox has a limited potential of reach to monetize so they should either try one last time or go full 3rd party platform and stop the console so that they can put their GP service on PS and Nintendo similar to EA and Ubisoft.
-
Phaeton (@Phaet0nn) reported@Pirat_Nation Ubisoft thinking the story is the problem the game is not selling, is exactly why the game failed. They are that stupid.
-
kfog (@kfog_official) reported@Ubisoft_UK so why on earth does it keep saying you had trouble with my request when I try to log in to Ubisoft connect???
-
Alta_AF (@Alta_AF1979) reportedAs many bad things as I might have to say about Ubisoft, they are still supporting The Division 2 Long term support for live service games seems to be hard for people to figure out, SONY
-
keworrk (@keworrk) reported@JariSpectre That's true, the game had a huge potential but people didn't wanted to give XDefiant the time he needed to fix everything and ubisoft choosed to give up without really trying like always. I just wish we could do something to revive XDefiant, the game deserve better.
-
Kenosiar (@Kenosiar) reported@polishedsteeltb @Dexerto Yeah, because Ubisoft and EA are small indie studios that will go bankrupt if they keep a games playable after shutting down their servers. In any case, if small indie studios cannot do that, then they should keep away from the live service model.
-
𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported@t1nyb0dy @Dexerto This in particular was in response to Ubisoft killing off a particular bit of legislation behind the scenes with a bribe. But I mean there's major problems going on over there in relation to anti-migrant responses to the murder in northern Ireland.
-
JT, Game feedback (@T22Jarrod) reportedUbisoft has the biggest commitment issues!
-
Just Harry (@hahayeahmate) reportedRanked 3.0 matchmaking is genuinely awful. It should not be the case you have 1 decent win and then the next 3 you are unfairly matched against people who clearly should have been placed much much higher than they are! Same bs from 2.0 repackaged, fix up! @Ubisoft @Rainbow6Game
-
cloudy ☁️ (@Cloudy_R6) reportedplease Ubisoft wake tf up n fix your game - DMRs out - Shields nerf to the ground - nerf thorn 1.5x or LMG Meta was so much better
-
Rawa (@rawafps) reported@PandaFu17 I spoke out and they got me panda literally no ubisoft service work on my pc
-
Ckopen🏳️🌈 ACAB (@HardBoyJoe) reported@FrostedYukio @gamingnoobdev see, my issue is that ubisoft regularly violated steam TOS and would seemingly intentionally make the steam versions of their games function considerably worse, so until i see the actual proof i cant really trust ubisofts word on this.
-
Oyasumi Bastet (@OyasumiBastet) reported@OmniStef94 Like, what happened to the outrage over GAAS, stupid amount of DLC, Always online required, and login to third party services. Why does MS get a pass where PS, and many other publishers dont, like ubisoft has a launcher, why is that an issue if Xbox live isnt?
-
Snakegil (@GilSnake) reported@TheDivisionGame @UbisoftSupport @UbisoftFR WTF are you doing guys ??? The game is not playable at all. Delta 03 kick us from your **** servers every 5mn. Kick everyone in team at the same time and losing progress and tokens in escalation. WHAAT ARE YOU ******* DOING ? FIX THAT BROS >___<
-
Immaneed Bout tree fiddy (@BouTreeFidy) reported@Pirat_Nation Of course it's facing development problems. I'll tell you right now despite my love for Ghost recon I'll take my computer out back and beat it with a mallet before I reinstall Ubisoft launcher on there.
-
SPΞCTΞR (@SpecterGr1d) reported@JezCorden As much as I am against some of the stuff they do, they don't need to. Microsoft is a software company, a very dominant one at that. THAT IS THEIR LANE. Microsoft literally could rival steam if they focused on that aspect. They could find a way to flip gamepass into a service that Sony may agree to like they did with ubisoft classics, Microsoft we don't want your new games day one, but if you archive your older titles into a tier that benefits our plus customers, hey why not? To me that gives Microsoft leverage. There is obviously interest in their products from the reaction of Eday and the sales of FH5. They just need to find a way.
-
Sebastian Aaltonen (@SebAaltonen) reported@HJZ_artemi This is definitely a real problem. Game project budgets have exploded lately. When I was working at Ubisoft 10-20 years ago, every project was 2x more expensive than the previous. One failed project can bankrupt a smaller studio nowadays. There's definitely budget considerations and often budget wins the argument. We are all forced to adapt new more efficient methods, some of them AI based to keep up with the growing demand of visual fidelity and bigger and bigger world sizes. Using AI to do less important / repetitive work is one way of reducing costs.
-
匡生 (@kohak_82) reported@UbisoftSupport The message “Not connected to the game server” appears, and I get disconnected during matches multiple times. I’ve already tried restarting the game, Ubisoft Connect, my PC, and checking my internet connection, but the issue still persists.
-
(MaDness) (@MaD1n3ss) reported@J19_Gaming89 I dont think the side content was the problem. Most of it wasn't great butnit was how if felt like an ubisoft game. Crimson desert has alot of fluff but not only is it optional but you have to seek it out its not cluttering your experience.
-
Slayer (@Slayerdps) reported@Pirat_Nation The game was long af. Nothing the incel troglodytes says matters. The actual issue was ubisoft bloat.
-
ZograTTV (@zogratwitch) reportedThat does not make Xbox disappear. And layoff ? Sony already do that with some studio closure, Ubisoft too. That is not new in the industry. "console business models" are for the cost of the next gen that can be high because of DRAM supply problems that can raise the price significantly so they need to be smarter to make the console cheaper as possible. Sony is gonna face that too but just does not communicate about that yet.
-
Jeb Williams (@JebWilliams) reported@DualAcies @MichaelDoesLife Watch dogs 1 was a solid game. The only real issue is the false promises Ubisoft made for graphics. But as a product, it’s pretty fun