Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (54%)
- Online Play (23%)
- Glitches (17%)
- Matchmaking (3%)
- Game Crash (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noisy-le-Grand
|
Online Play | 16 hours ago |
 Toronto
|
Sign in | 23 hours ago |
 Madrid
|
Online Play | 2 days ago |
 Barranqueras
|
Glitches | 2 days ago |
 Acapulco de Juárez
|
Glitches | 2 days ago |
 Kowloon
|
Online Play | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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PHNX DAO🔥 (@PHNX_DAO) reportedUbisoft didn’t forget to upload the game. They uploaded the folder where the game was supposed to be, then apparently released the folder as a live-service experience. (1)
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M (@M92167930) reported@Ubisoft @TheDivisionGame Can someone fix Ubisoft Connect instability issue? Thanks
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Grummz (@Grummz) reportedUbisoft FORGOT to include the GAME! Heroes of Might and Magic III, Complete Edition, was an empty box. The AAA publisher with massive QA departments and billions of dollars shipped a 23 kiloBYTE dummy file that errors out when you run it. It took them over 10 hours to fix it. People who bought the game were absolutely furious and reviews tanked. This is why people are mad at AAA publishers who act like they absolutely don't care about what they are pushing out.
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SWAFF (@SWAFFELENN) reported@PhobiaOfMETA @AthienoR6 Siege is still a great game. The problem is who owns the studio now. Ubisoft carved Rainbow Six, Assassin’s Creed, and Far Cry into Vantage Studios that's ran by Tencent French name, Chinese money.
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Jay (@M15T4J4Y) reported@WeezSays @LonoSG You said you’re not arguing ownership. Good. Then stop pretending the ownership point was the hole. You asked for actual cases, not slogans. The Crew: Ubisoft shut the servers, then revoked licenses. “You no longer have access to this game.” People who paid could not even keep the client. Darkspore: always-online single-player. Servers died, purchased copies stopped launching. Anthem, Concord, Babylon’s Fall: paid games that became unplayable when the company flipped the switch. Steam’s own offline FAQ: games that use an external launcher will not work in offline mode. That is Valve, not “sky is falling.” EA App and Rockstar Launcher have years of launch/offline tickets to match it. A banned or locked account does not leave you a folder of “owned” games. It leaves you a login you can’t use. Delisting usually keeps a Steam license. I already granted that. The rest of this is not “potential.” It is how licensed access already failed. If your bar is “show me that every Steam single-player title vanished tomorrow,” that is not a rebuttal. That is moving the goal so no documented failure counts.
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UnbendingArc (@UnbendingArc) reported@WorkWombatman Any news on companies like Ubisoft not working? Got Black Flag with physical items last week with the hopes of making it digital to play on my Series S in the other room. Now I wish I just got the digital version.
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Ed (@edkun197) reported@fashionpixie_ @isatheshy Yep I still remember playing Naruto broken bond on 360, in which they (Ubisoft Montreal) completely skipped Ino. Tho understandably so lol.
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Ricci Research (@ricci_nov) reported@Pirat_Nation EAC ships Linux support out of the box — Ubisoft is turning off a working feature and billing it as "player safety." The actual calculus: kernel-level visibility on Proton is thinner, and Steam Deck players are a rounding error not worth the support tickets. Say that part.
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EDDIE 🇺🇸✝️ (@StandWithEddie) reported@Stuntguy777 I experienced same issues and tried reaching out to @Ubisoft but got no help and was introduced to Message @Robbfixx ON TWITTER and he helped me out. You could try him too
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Misty ~COMMS OPEN 0/5 SLOTS~ (@Misterfan2000) reported@Ubisoft @RaymanGame Is this true or is it an error?
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Koke (@kokesher3) reported@Grummz Ubisoft needs to be bought out or crash and burn, this needs to stop. Gamers deserve better.
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Goobzor (@Goobzor) reported@StoneMountain64 issue here is this is not Ubisoft. rockstar has a 25 year track record and has never downgraded from a trailer. this would be the first time and i just dont see it happening
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phantom. (@veronlyjt) reportedUbisoft genuinely fix your ******* servers I can’t play this **** no more
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LAZOS NIK47 (@LAZOSNIK47) reportedEA, activision, ubisoft no one talks about these other things that are unprofitable, for EA the same game every year and no one has a problem💀
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Eric // till the end #Eday (@GamePositiveYT) reported@FunSpeculation Blood of dawn walker doesn’t work. Pretty much if the game is from Bandai namco, sega, Ubisoft or square Enix then it’s not working (yet)
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mmm (@Juniorceo7) reported@Ubisoft @gamescom Not a soul cares just port the prince of persia sands of time trilogy to series x and ps5. No one cares about your live service crap
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Big Raga (@Vexxiiii) reported@Ubisoft @UbisoftSupport siege issue been in a blue screen lobby for two hours now people won’t leave the game so that it can cancel please help ign twitch.ragabig
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Alexis14🌐 (@AlexisNorton14) reported@Rainbow6Game Get your **** together. 11 year old game and still haven’t gotten it right there are ALWAYS problems with this game it takes all the fun out of playing. Your fan base is going to drop. To many bugs, cheaters, graphics are ***. Ubisoft you’re embarrassing…
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Super Sonic x (@SuperSonicx17) reported@super8bitgamer @RaceCrossWorlds Maybe so but it isnt quite about what you or i want but rather whats getting them guaranteed money. Transformers would end up like Godzilla, which id dislike. MLP isnt as big on a global scale as it could be. As for Rayman and Crash? It depends on if Activision and Ubisoft
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Rauf Fatalizada (@rauffatalizada) reported@Ubisoft @AccessTheAnimus @Ubisoft I cannot play AC Origins which I purchased legally on Steam because of your stupid launcher and account verification system. Why there is online requirement for the offline and story mode game? I wasted more time to reset password and login more that the actual game.
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Hush (@shushwave) reportedas a long time AC player it's crazy seeing Ubisoft actually fix design issues
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Spex (@spexr6) reported@Ubisoft @UbisoftSupport im mid game and you guys dc me and one player from there team and made the game a 4v4 and we couldnt join back and then i get a ban saction for it? PLEASE FIX THIS.
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keworrk (@keworrk) reported@3denFPS Because it didn't do as much as Ubisoft wanted so they choosed to gave it up to go back doing remakes. XDefiant have the potential to be something so big, it just need time to fix everything like any games. Or they should have let the servers ups even without new contents
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Young Smoke (@YoungSmoke603) reportedHey @Ubisoft @Microsoft @XBOX can we fix extension management on rog xbox ally x please? Ubisoft connect games that aren't game pass games disappear from the Xbox pc library when extension management is turned on, so you have to open the ubisoft connect app to access those games
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Devils Advocate (@M3ta_Save) reported@Steve31205369 @roro__c I'm not arguing about playstations digital future I'm arguing about this point specifically. I think consumer rights for digital products should be mandatory. But in this case we don't know of sony did this because they wanted to or if StudioCanal just didn't want to renew. If it was the later then sony doesn't have a choice in the matter they just following the law. Also I dint know of any case where sony themselves has removed games from somebodies library that hasn't broken TOS without a refund. Other devs have like Ubisoft with the crew but don't think I can name a single sony owned IP that this has been the case. Although I'm happy to be mistaken.
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Tamizh (@neomkstalinist) reportedthis is why ubisoft does season passes and live service **** cause gamers need to be entertained all the time
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BJSwiss (@tnevis88) reported@Ubisoft can you fix the input detection on siege, please? I have nothing plugged into USB and it still says mnk detected. Its been a problem for too long
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Roijó (@Roijo_97) reported@bandybluff @GTA6Alerts Except I only show a clip that has none of the problems that to “GTA 6 made my Ubisoft” video shows.
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Derg Burg 🍔 & Yeen Cuisine 🍕 (@RuggedTheDragon) reported@Fusionxxgaming Both times the Call of Duty developers reduced the matchmaking and it caused way more people to quit. If you remove it entirely, it will cause the entire game to crash. That's exactly what happened with XDefiant. People failed the game, not ubisoft.
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GloriousEggroll (@GloriousEggroll) reported@ForHonorGame @Ubisoft really? The game is 10 years old guys give me a break. Plenty of other online competitive games using anti-cheat that work perfectly well on linux. Sounds to me like a developer skill problem, not a linux problem.