Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (11%)
- Matchmaking (3%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lorient
|
Sign in | 4 hours ago |
|
Paris
|
Online Play | 2 days ago |
|
Dieppe
|
Sign in | 3 days ago |
|
Tours
|
Sign in | 3 days ago |
 Salvador
|
Sign in | 3 days ago |
|
Calais
|
Sign in | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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loicykanefukukitaru (@wirloicy) reported@EllieVic3 @thatjustinng It is that, this is an issue with psnprofiles not ubisoft or the game
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JCarlos Mtz 💚🏳️🌈 (@JCarlos2193) reported@TheGameVerse It's @Ubisoft they don't do nothing to fix it. @Ubisoft it's 💩💩
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K33B4H (@K33B4H) reported@AllanV3667 My biggest problem with Ubisoft doing it is it’s lazy asf. Recoloring a skin from two games ago and slapping it in another with a big price tag is just scummy
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azazin (@ragnarth_) reported@TheHiddenOneAC BF was never the issue. the problem was ubisoft desperately trying to chase that success with vikings, greek demigods, and samurai without understanding why AC4 actually worked, ultimately just diluting the core AC fantasy, mechanics, themes, and relevance.
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Robert Foster (@techwhipped) reported@NBCNews Blu-ray, vinyl, and books have one major advantage over many modern digital games: they do not rely on microtransactions. Physical media gives consumers something they can own, preserve, and enjoy for decades, while many digital games today are built around ongoing monetization systems. We all remember playing older games like Madden 64. Not once did we get spammed with requests to purchase a battle pass, skins, premium currency, or other microtransactions. You bought the game, you owned the game, and you could keep playing it years later. Notice how many of those older games still exist and are playable today. With companies like Sony moving away from physical game releases, it creates more opportunities for publishers and studios to push digital-only models that rely heavily on microtransactions, live-service features, and recurring spending. This also gives companies more incentive to maximize revenue from a game before eventually shutting down its servers, leaving players unable to access parts of the experience they paid for. This is why I hope initiatives like **Stop Killing Games** become law. Publishers such as Sony, Ubisoft, and others should not be able to continue taking people's money and then claim they have no responsibility when they decide to shut down a game. If a company ends support for a game and makes it unplayable, players who purchased the physical or digital version should be entitled to a full refund. Consumers deserve better protection. When we buy a game, we should have confidence that we are purchasing something we can continue to enjoy, not just renting temporary access to a service that can disappear whenever a company decides it is no longer profitable.
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Spycey.R6 (@Spycey05) reported@Ubisoft gets a cheater problem on siege and decides to penalize players for trying to avoid playing them?? make it make sens please
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DemonLord (@DEMON_L0RD666) reported@Ubisoft @UbisoftSupport @Rainbow6Game Your Matchmaking is Super F'ed up. How Am I in a Silver lobby in solo Queue is going against a 5 stack of Emerald & Platinum players. And don't give me the BD of "your skill is your rank". Fix the game for ffs.
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TheBeardedBatman (@BeardedBatman2) reported@Ubisoft I truly appreciate the fact that you Resynced Black Flag But you couldn’t fix the parry glitch or double assassination glitch????
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Nick Emb (@nicolasembleton) reported@FanofKaiCenat_6 @Pirat_Nation It is for so many Ubisoft games. If it isn't anymore then good, but I would be surprised if that was the case that you can start the game without even login to your ubisoft account. Capcom allows it and that's the right example to follow.
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The Gamer Guy (@GameNewsDiscuss) reported@lazyjusten I really liked Shadows to a point but it started to suffer from the same old Ubisoft issues of being too big, bloated and repetitive
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Night (@NightYap) reported@iv_sal1 @Ubisoft @assassinscreed i don’t understand why they bother with this awful launcher it made me quit siege for good. got so sick of it always causing problems for me
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Lordship of Uncreation (Busy) (@Antibluebirdy) reported@TheRealZephryss If I remember back in old days, Ubisoft said something along the lines of how broken features were considered as canonical glitches in the Animus.
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Austin (@Spiced_A) reported@Gapi182 @NikTek Something's broken in the game dev pipeline if a studio like Ubisoft needs financial subsidies from the Singaporean government to produce a game...
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Dinnu daniel (@daniel_adinnu) reportedA game so broken at launch that Ubisoft gave away its own expansion for free as an apology later became one of the actual reference tools used to help rebuild Notre Dame Cathedral after it burned. That’s the twelve year arc hiding behind “underrated.” Assassin’s Creed Unity launched in 2014 riddled with faceless NPCs that never loaded, hard crashes, and frame rate collapses so severe Ubisoft issued a public apology and gave away the Dead Kings expansion for free as compensation. Ubisoft itself later cited Unity’s damaged reputation as a direct reason its own successor, Assassin’s Creed Syndicate, underperformed at launch the following year, meaning the failure didn’t just cost Unity sales, it bled into the next game in the franchise. Here’s what the bugs were covering up. Unity’s rendition of Notre Dame took Ubisoft’s own artists roughly two years to model in obsessive architectural detail, and after the cathedral’s 2019 fire, Ubisoft donated proceeds toward its restoration and made the PC version free, while French preservation teams and media reporting acknowledged the model’s accuracy made it a genuinely useful visual reference during reconstruction planning, alongside professional laser scan data. A broken launch title ended up contributing, years later, to restoring the actual building it was criticized for merely rendering well while everything around it crashed. Jean Guesdon, the game’s head of content, didn’t just call it underrated in passing. He specifically credited its parkour system as the best traditional movement the series has ever produced, still cited by fans and critics as unmatched over a decade and multiple sequels later. Ubisoft backed that claim with action rather than nostalgia alone, shipping a native 60fps PS5 and Xbox Series X/S patch twelve years after release, plus 4K support, a level of technical investment publishers rarely give a title from over a decade earlier unless the underlying game actually earned it. The lesson isn’t that Unity was secretly perfect. It’s that a launch disaster and a genuinely ambitious, later vindicated game can be the exact same product, and it took twelve years, a fixed frame rate, and a cathedral fire for people to stop confusing the bugs for the game itself.
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MasterBismuth (@MasterBismuth) reported@Dong_Quixote1 Yeah, that seems highly probable. Just gonna have to make a habit of restarting the game periodically. Best you're gonna get. I do that with Forever Winter and Helldivers 2 because the errors only compound over time. It's Ubisoft. Not giving them the benefit of the doubt.
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Rob (@HiddenWumpus) reported@Ubisoft Your game is ******* broken. I cannot sail the Jackdaw, totally soft locked my game. I try to load onto the boat and I get forever loading screen. Incredibly pissed off rn. I want a refund
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🏳️⚧️ Miles 'Tails' Prower 🦊🔧 (@blood_nixie) reported@ymnis_v1 @GOGcom I think this is more of an Unisoft problem. I'm surprised there's any ubisoft on there at all tbh
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Grisha (@SokTheRat777) reported@Nasafitra The other issue, is I think it was found out he was running the game on some of the lowest settings to make the game look worse than it is. Granted Ubisoft isn't getting any of my money anyways since they are a scumbag company. They also crammed day 1 "microtransactions" that cost more than the game when combined. I'll probably just pick it up on sale next year.
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aaaa (@goreban666) reported@xShephardx I do. Besides Hitman I can’t think of another better modern stealth game than Shadows. Maybe 007 but still need to play it. Play Shadows on hard or lethal. Its stealth is legit fantastic. It’s like a ninja MGS5. I have problems with Ubisoft, but I also hate being unfair.
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Patrick orr (@InkMonstarr9494) reported@Rainbow6Game @Ubisoft @UbisoftSupport so I keep trying to invite my son to my lobby and it non stop says connection error. This has happened pretty frequently and now it's every single time. I play on series x he is on a series s
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Valkyria. (@ValkyriaNox) reported@Coinvo It's clear the EU are bought. Look at the Ubisoft executives they met with to screw SKG. The problem affecting the videogame industry's desire for GaaS is bigger than the industry itself.
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InPassing (@InPassing222) reportedI have to say this is harsh by @X @Support This group is a well-known team that dedicated a hell of a lot of time to the Assassins Creed community. Very passionate people who also are on speaking terms with ubisoft. The fact their account is SUSPENDED is ridiculous. Fix it.
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ˏ (@grandstaircases) reportedlike have my issues with ubisoft but it gets to a point of nitpicking like this does not radically change ur experience of the game 😭
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Mr.Roboto (@daModrenMan) reported@MADkurious @hydragoon513 @Karai_Dan You're making an error. People that hate ubisoft don't want the average animator or programmer to be hurt. The issue is the greedy imbeciles in suits. We want the talent in the company to keep their job, get paid proper and do a good job.
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𝓤 𝓛 𝓣 𝓘 𝓜 𝓐 🇺🇸 (@UltimaVIII) reportedGlad to find my Templar Hunt sidequests are completely broken so I cant get the last key. Great. GG Ubisoft.
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Iván Marcelo (@ivanroman999) reported@haderax1 Game was good, not great. But the disastrous launch just uncovered the problems at Ubisoft, they wanted to be an annual franchise so bad, they didn't even finish their games properly. And the unbelievable thing is that they didn't learn anything about that mistake
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obnoxious sally from Half-Life 2 (@HL1Tentacle) reportedThe day video games become the same price as a ******* PS4 on eBay is the day we will have a second video game crash it just depends on who wants to be the ET for atari 2600 of this or the next generation (and I'm calling my bets that Ubisoft will be it)
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Khazgard (@khazgard_Gaming) reported@ACE_1098 @zatboigone @TimoTweetss A horrible amount of bugs from falling trhough the world to the assassin board being super broken. (Killing the target didnt mark it off of the board causing you to reset a few times until it did) and ubisoft for the first time trying to push a fictional character as real.
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Nathan (@Nathansopinions) reportedUbisoft, please, I do not want to log in to your service, I would just like to play the product I purchased.
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GP游戏脉动 🎮 (@TheAnnaji) reported@RetroDirkGaming Like I said before, I’ve already talked about why I don’t like the GTA 6 Ultimate Edition. Rockstar has done similar things before with Red Dead Redemption 2. My bigger problem is with companies like Ubisoft, which go much harder with this kind of monetization. Capcom did it with Dragon’s Dogma 2, and I hated it there too. My point is simple: if you want me to spend more money, give me something meaningful. Give me a real expansion or DLC that adds new gameplay, stories, or content, not a bunch of cosmetics or shortcuts that feel like they’re just trying to squeeze every last penny out of me. And please don’t tell me layoffs are happening because I didn’t buy cosmetic DLC. I don’t buy that argument. I know almost every company does this now. That doesn’t mean I have to like it. I’ll always be against this kind of monetization because, to me, it’s lazy and adds nothing of real value.