Ubisoft Connect

Is Ubisoft Connect down?

Problems detected

Users are reporting problems related to: sign in, online play and game crash.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/13/2026 12:10

February 13: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (21%)

    Online Play (21%)

  3. Game Crash (13%)

    Game Crash (13%)

  4. Glitches (12%)

    Glitches (12%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Online Play
UkraineUzyn Sign in
United StatesSan Antonio Sign in
SpainSan Martín de la Vega Game Crash
FranceReims Sign in
ItalyLucca Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • MadMaxRSA Jacques Kotzè (@MadMaxRSA) reported

    @UbisoftSupport hi when will the login problem be fix on ubisoft connect

  • Yuqiie_ Yuqiie (@Yuqiie_) reported

    am I the only one with ubisoft connection errors? i cant log into my account

  • Crystaldream_ Issei (@Crystaldream_) reported

    @realUNOgame For those players on #Xbox that can’t play Uno let me tell you that @Ubisoft @UbisoftSupport will never fix it Since January the game is crashing and Freezing and they always say that is under investigation! INVESTIGATION MY *** 3 MONTHS?? I haven’t been able to play

  • CakeRulesAll cat appreciator (@CakeRulesAll) reported

    im literally just trying to open assassins creed odyssey but i cant log in to uplay, i press go offline and it does nothing and sends me back to the non-functioning login screen. i shouldnt need to log into anything for a singleplayer game

  • serdaraltan17 Serdar Altan (@serdaraltan17) reported

    @ubisoftsupport Are you realize that it can't be accessed to Ubisoft Connect? Why didn't you send an info tweet about that? We can't play R6 Siege because of that problem.

  • Lillianyth Sara Walsh (@Lillianyth) reported

    @UbisoftSupport Both mum and I (different houses) were happily playing Anno 1800 last night - now both of us trying to play this afternoon are getting "A Ubisoft service is currently unavailable. Please try again later." and can't login to ubisoft connect. Help!

  • ExaKelGaming Kelvin Lam (ケルビンさん) (@ExaKelGaming) reported

    @UbisoftSupport I cannot seem to connect to ubisoft connect. Is the service down?

  • obviouslyyoulos Obviouslyyoulose (@obviouslyyoulos) reported

    @Ubisoft servers are broken/laggy as hell on ps5 pings ar jumping all over the place

  • GeezerGaming89 Geezer (@GeezerGaming89) reported

    come on lads time to wake up @Ubisoft_UK your whole ubisoft service has been down for over an hour and you've said jack ****. On the beers last night or something? 💤💤💤

  • simeydotme simey (@simeydotme) reported

    @UbisoftConnect does this software ever work? I am just asking because I bought a game last year and I can't play it any more. "A UbiSoft service is currently unavailable" ... nice. Consumer rights which should protect us from a company selling an unusable product, I think?

  • dummmics Dum (@dummmics) reported

    Uplay not working for me aswell GGGGGGGGG

  • Anubhavagrawal3 Anubhav agrawal (@Anubhavagrawal3) reported

    @UbisoftSupport unable to access via ubisoft connect software on pc but login is fine with browser site. Is there any issue with ubisoft connect pc?

  • sirnoobwulf Noobest Person on The Planet (@sirnoobwulf) reported

    @SixKeysUnlocked I Think this is becoming more of a problem because of the state this franchise is in. People are already fed up with a lot of things in the game and Ubisoft adding nonsensical skins and marketing them inside the game is the final straw for many.

  • x_cliffs xCliffs (@x_cliffs) reported

    @Ubisoft @ACrweed @assassinscreed Your ****** Service is unavailable and you haven’t posted about it. Why can’t I connect, Rainbow is calling my name.

  • Sarflodonyx Sarfraz (@Sarflodonyx) reported

    @UbisoftSupport I am getting the "A Ubisoft service is currently unavailable" error. Is it down?

  • TiffanySchilf Tiffany Schilf (@TiffanySchilf) reported

    @Ubisoft let me play rainbow jeez fix the game

  • LaborinjoR LaborinjoRt (@LaborinjoR) reported

    @UbisoftConnect Ubisoft Connect is down, please fix it or atleast acknowledge that you're working on it. Thanks.

  • IshanPandit12 Ishan Pandit (@IshanPandit12) reported

    @UbisoftConnect Why we are unable to start rainbow six ... Ubisoft service unavailable for all of us ... (India)

  • CBannanna Bannana (Royal) (@CBannanna) reported

    @Ubisoft @UbisoftSupport my game legitimately freezes 3-4 times a day and only in ranked and unranked can you please fix this asap

  • SixKeysUnlocked Woman Cozily Cupping Mug ☕ (@SixKeysUnlocked) reported

    @TheProjectCreed It is a problem when I see all these different arguments rolled into one and used as a bludgeon to say "...and that's why fans of the new games are cancer". People are mad at Ubisoft for different (and sometimes valid) reasons, but turn the hate inwards, at the community.

  • xollzy 🧊 (@xollzy) reported

    @HolyLarss Yeah, Ubisoft don’t care anymore so they can ddos again

  • ___nem___ Patrick (@___nem___) reported

    @UbisoftSupport @ZloyMucmepuo Your chat is not available @UbisoftSupport , and you have no support email. Please fix your online services, ubisoft connect is down

  • Neixtro ‏ً (@Neixtro) reported

    anyone else cant connect to uplay just says offline for me , fix?

  • nugie_ngrh N. Yuuji (@nugie_ngrh) reported

    ubisoft fix your goddamn server

  • SoeckSoeck Siegenot von Sturmhart / Soeck (@SoeckSoeck) reported

    @ndasfw Asfaik it started with gaming "journalists" hating on shooters like cod for only 6 h of story, when the length of the sp content was never the problem I haven't played re8 because I don't like horror games but I think got and tloz:bow are the best examples how the ubisoft...

  • IllegalCherry Cosmi (@IllegalCherry) reported

    @TheKnight4Smash @RaymanForSmash Honestly idec about smash anymore but i just hope for rayman to get in so ubisoft can go "wait, thats our character?" And finally make new rayman games, crash tho, id love to see smash for alot of other reasons, both shouldve be in by default instead of making this war

  • BadValentine3 Bad.Valentine (@BadValentine3) reported

    @UbisoftSupport is Ubisoft connect down? I am getting A Ubisoft service is currently unavailable, and it's not my internet, tried other games and run several twitch streams to see if my internet is stable. I am in Europe if that matters

  • Nimble_Pumpkin Nimble Pumpkin (@Nimble_Pumpkin) reported

    @poodlecrop_1 I'm not even mad at you. I'm mad at @Ubisoft for having such a **** service that allows this kind of thing to happen so easily.

  • erik89152497 erik (@erik89152497) reported

    @UbisoftSupport Are the Ubisoft servers down in the us for anyone else ?

  • Artemercy Artemis (@Artemercy) reported

    I just want to play siege but Uplay/ubisoft connect is stuck on the Ubisoft service is unavailable! I ******* reinstalled it too