Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (57%)
• Online Play (21%)
• Glitches (16%)
• Matchmaking (4%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Heldenberg	Game Crash	6 hours ago
Paris	Glitches	2 days ago
Sitten	Game Crash	3 days ago
Creil	Online Play	3 days ago
Dieppe	Online Play	8 days ago
Villefranche-sur-Saône	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  amaeten (@zahznq1) reported 2 minutes ago

  @EggsNuh @KidayaG Also tired of this "market can crash and reset" that doesnt even make sense and it sounds like the worst fan fiction ever. this is real life u do realize that yeah? nothing would happen with gta 6 failling. ubisoft wont magically come out and release the best games ever lmfao

• 
  Dadgamer020 (@dadgamer020) reported 2 minutes ago

  @Favwontmiss HOT TAKE: When buy I a game on PC I should be able to boot it up with 1 double click of the desktop icon (app). I should NOT have to also login to the publisher's app, EA, Ubisoft, Paradox....

• 
  Glitch (@GlitchTwitched2) reported 2 minutes ago

  Im saying they have Ubisoft connect tho it’s the worst ******* gaming service ive ever used in my entire life And it has cross platform built in It’s perfect.

• 
  Dis appointed man (@Tosup012) reported 3 minutes ago

  @JosephSpade3 @Redemption39145 @BladeOpotato To me Rockstar is one of the last companies that I think of when talking about ”screwing over gamers”. Where is all this hate for EA, Ubisoft, Bethesda? Releasing either gambling pay to win **** or soulless broken games.

• 
  Emeritus_Byte_of_Darkness (@AluCard655687) reported 5 minutes ago

  The irony is people refused to spend an extra 20$ for the game. Yet have no problem finding money to buy 2 mins footage of a three year old build of the game, off a hacker that’s a low life and scamming people, yet call Rockstar greedy and corrupt when in reality they never released a bad product, unlike ea and ubishit, or a broken *** game like Bethesdas **** that has to have a launch day patch, and weekly patches for unfinished games, all three of them do it. You’re just mad that there’s no disc and online. When ea and Ubisoft also went with no disc and there have been crickets from everyone.

• 
  Xavier1415 (@Xavier1415) reported 8 minutes ago

  @Gentlman_Gaming @MazeAteThat Ea stopped. Ubisoft stop. Nintendo stopped many others stopped. But Xbox stopped it's a problem lol have a good day man.

• 
  PulpyGamesStudio (@KnightsF56749) reported 11 minutes ago

  @gladkyi_dmytro Yes, that's my problem with this ****. I want Steam to be an equal marketplace, I understand bigger companies have more $ to push marketing/more coverage, but this is an obvious playing favorites to clearly not make Ubisoft go through the same standards as solo devs for a launch.

• 
  Chong Wingkong (@ChongWingk71066) reported 12 minutes ago

  @Lionel706666029 @KindredBlade Calling Western AAA studios "communist" is economically illiterate. EA, Ubisoft, and Activision don't answer to public collectives; they answer to Wall Street institutional investors, EBITDA targets, and quarterly shareholder calls. Corporate PR trend-chasing isn't "communism"—it’s risk-averse late-stage capitalism designed to protect market cap. ​Beyond the category error, lumping an entire hemisphere together is pure fallacy. Treating mega-corps the same as studios like Larian, CDPR, Warhorse, or thousands of standalone indies ignores the teams actually delivering deep mechanics, zero DRM, and consumer-first releases. ​Regional tribalism ruins consumer standards. A game isn't good because of where it was coded, and giving any developer a blank check just because they aren't "Western AAA" is how you end up accepting predatory monetization, broken optimization, and live-service bloat under a different flag. ​Judge the software on frametimes, physics, mechanical depth, and fair pricing—not culture-war buzzwords.

• 
  Jonathan.G (@Jonathan2134) reported 13 minutes ago

  This problem Ubisoft, and other video game companies sells the product and doesn't care whether it works or not. I’d just like to download and play, but apparently, it’s too difficult for them to fix something that could easily be resolved in a single afternoon.

• 
  Young Smoke (@YoungSmoke603) reported 16 minutes ago

  Hey @Ubisoft @Microsoft @XBOX can we fix extension management on rog xbox ally x please? Ubisoft connect games that aren't game pass games disappear from the Xbox pc library when extension management is turned on, so you have to open the ubisoft connect app to access those games

• 
  ThePsychAce (@ThePsychAce) reported 16 minutes ago

  @BigLipRadio @Gingervitus126 @XBOX Allegedly the next Xbox will be Windows based. It will be able to run Steam, Ubisoft Connect, Epic, etc. The issue with that theory is Xbox is explicitly against porn games on Xbox and Steam is full of porn games. So if it’s true, then the next Xbox would essentially be budget PC

• 
  Typsy B34ST (@B34ST21) reported 17 minutes ago

  @Ubisoft @UbisoftSupport FIX THE ISSUE WHERE CONSOLE PLAYERS (WHO PLAY WITH JUST CONTROLLER) GET STUCK IN THE PC POOL!!!! THIS HAS BEEN GOING ON FOR ABOUT A MONTH NOW!! DO SOMETHING

• 
  cesa (@Izzywasabii) reported 18 minutes ago

  @bonzajplc @Sosowski Maybe it's someone who WAS part of the mass layoff that just happened and they decided since they're not working for ubisoft anymore they'd stop what theyre doing and it was the exact task of uploading the game files lmfao

• 
  V (@catslashmouse) reported 19 minutes ago

  Also **** the drones. I don’t know what early 2020s Ubisoft was ******* thinking when they put drones into two fine games (Legion and GR Breakpoint), genuinely the most irritating parts of the respective games. No, I don’t care if it’s in service of the futuristic setting

• 
  DerUntergangGang (@UntergangGang) reported 19 minutes ago

  @Majewra **** having to login to third party game services. I shouldn’t have to login to Uplay to play The Settlers or Rockstar Game Launcher to play GTA IV.

• 
  Mars (@Marsormr_) reported 20 minutes ago

  @itsbesttohopoff EA Nintendo Ubisoft Sony Microsoft Rockstar is only the latest shitheel. I could go on and on. Quit being a disingenuous ****** by pretending not to understand the issue.

• 
  BlackWidow (@Blackwidow8163) reported 20 minutes ago

  @BFBulletin @EndersFPS I miss this game every day 😭 My favourite FPS of all time. Ubisoft fumbled so hard. I would genuinely just run and gun, maps were extraordinary. Netcode got improved by season 3, didn’t have much issues.

• 
  PHNX DAO🔥 (@PHNX_DAO) reported 21 minutes ago

  Ubisoft didn’t forget to upload the game. They uploaded the folder where the game was supposed to be, then apparently released the folder as a live-service experience. (1)

• 
  madz (@LeBaNeSe_PrO) reported 23 minutes ago

  @UbisoftSupport Hi Ubisoft Support, I’m having a problem with Far Cry 5 online co-op/Arcade on PS5. I keep getting “The session you are trying to join is currently not available” — Error: Bookworm-9BF4CF37. I’ve tried everything on your website but same issue and im On PS5

• 
  Jacob Marsh (@JohnMar39804972) reported 24 minutes ago

  @Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.

• 
  Al ex (@Freeeman_Gordon) reported 25 minutes ago

  @Dexerto "the inconvenience caused by this issue"!? This kind of behavior is just deeply rooted in corpo speak. Hey @Ubisoft let me spell it out for you: 'Please apologize, dear customer. We made a M-I-S-T-A-K-E."

• 
  Harrlarn 🇹🇷 (@Harrlarn) reported 27 minutes ago

  @BattleSquire90 Don't worry, Ubisoft will surely find a way to make it crap and then use it as an excuse to keep relesaing live service microtransaction bullshit

• 
  The Wise Madman (@Raelian__) reported 30 minutes ago

  @Ubisoft Dont fk up H3 remake plz. Don’t make it 3D. Fix the ui.

• 
  iampowlly (@iampowlly) reported 32 minutes ago

  @Ubisoft Any fix for lag and texture loading in Black flag Resinked?

• 
  Kingdom Reigns 🏈 (@expert_imagez) reported 34 minutes ago

  @Ubisoft Server are ****, fix it @Ubisoft

• 
  goose (@strongestgoose) reported 36 minutes ago

  @WoodysGamertag @UbisoftSupport Ubisoft is a easily the worst gaming company. I pray for their demise. “Be comfortable not owning games you’ve purchased” *** be comfortable me not buying your slop you French ***** Hope ur friend gets his issue resolved

• 
  AmirIsAwesome (@amirfirdausa) reported 45 minutes ago

  Dear @ForHonorGame @Ubisoft @UbisoftSupport please repair your game. Sound glitch is annoying

• 
  white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported 48 minutes ago

  @TheDivisionGame 2,736 days since the game launched and we are still playing a tactical shooter in complete silence. How do you patch a game so badly that gunshots, reloads, and enemy audio vanish instantly?. Complete clown show at Ubisoft. Fix your game engine already.

• 
  Jack🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@purchase_jack) reported 49 minutes ago

  @UbisoftFR @GhostRecon any plans to fix some of the bugs that have been introduced through the latest 60fps patch, for ghost recon wildlands?

• 
  🐱🔞 Zodin Virzin (@VirzinZodin) reported 59 minutes ago

  I don't trust you Jerome Benzadon, the DEI specialist from Playstation. You work with Sony's Playstation and Ubisoft. They already have the worst reputation. For Ubisoft, they made battle pass for a single player game. Their Assassin's Creed Shadow sold poorly. They keep making attractive characters ugly because of DEI. Their old IPs belong to Tencent. For Sony's Playstation, they made worst DEI life service games like Concord. Shift-Up fans were right when they you like Concord. That same life service game only had 14 days before Sony shut down Concord. Sony decided not to make physical games in 2028. They want gamers to own nothing and be happy. For you, I have doubts that you are a fan of Destiny Child because you like Concord. You should be honest to fans. But no. You tried to hide you're involved with DEI. You didn't earn the fans trust. DEI corrupt and ruined many games. You should have stayed back in Playstation.