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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 The Colony |
Sign in | |
 Manthelan |
Sign in | |
 Taubaté |
Online Play | |
 Karlsruhe |
Sign in | |
| Berlin |
Sign in | |
| Franco da Rocha |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Inoue
(@iluzz1on_z) reported
@mlr24_ @itsW9S @Rainbow6Game That's an Xbox/Sony compatibility issue, not Ubisoft
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Jon Grant
(@purxieee) reported
@UbisoftSupport @Ubisoft I can’t reconnect to my ranked kept getting an error restarted my game several times and got banned want my elo
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GunShyAssaszin
(@PScoopzx) reported
@Microsoft you and ubisoft should get together and fix the ******* booting because this is bullshit that I have to worry about getting my internet fried just because you guys don't have secure networks and that I get a penaltie for not getting back into my game fast enough.
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ANoDE
(@ANoDE85) reported
@Ubisoft @assassinscreed I am so utterly disappointed by the quality of AC:Valhalla, I can't even find words for it. The game is broken in so many ways that selling it should be a crime.
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Fermay
(@FermayWasTaken) reported
@SantoastCasts @SCS_esports point is that ubisoft can't do anything about it and complaining to ubisoft won't solve the issue, Mr. Marvin
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-n1k-
(@thenikreyes) reported
Yo what de heck @Ubisoft @Rainbow6Game I just popped a booster and only got 10 hours!?! And the same thing happened last night!! Very annoying and inconvenient.. fix this?🙃
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Aidan Colvin
(@AidanColvin1) reported
@OSbigboss4727 @Rainbow6Game Sadly it isn’t that simple because when you doss someone you aren’t attacking Ubisoft or Sony/Xbox you attacking the player router or even isp so it just a problem they cant fix they need to work it out with the ddosing software and the isp or internet service provider
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Wind Turbine Lover 34
(@DemoidX) reported
@Ubisoft fix rainbows servers
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Dazza ☘
(@MrDazzaThomas) reported
@FilthyRando @Ubisoft The problem is, the global event was released in season one way back almost a year ago so the only new stuff is apparel.
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Carl Lavery
(@realcarlitosway) reported
@SlashLP89 Ubisoft games are pretty bad with quick resume due to their always online nature, I've not had a problem with any other game
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KillSwitch 🇺🇲
(@MUSTANG_IMAGES) reported
@Ubisoft I hope you fix ******* Ddosing on xbox 😤 it's ******* pathetic people boot because they got no skill so they boot someone that has skill.
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Nathan Smith
(@ginger_ewok) reported
@Ubisoft ac valhalla. I have a glitch when lighting the wickermen for the druid. Once I light them up I can't speak to the druid after?
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Rob, who writes things.
(@retroremakes) reported
If Ubisoft fix that typo, I'm never buying anything off them again.
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ℂ𝕠𝕟𝕗𝕦𝕤𝕖𝕕 𝕃𝕦𝕚𝕘𝕚
(@ConfusedLuigi) reported
@TechCakeMix @DaveOshry Nor would I trust Ubisoft to make it more than another open-world, live service collectathon.
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🌈i swear i'm at my limit ✨
(@feralyorha) reported
remind me to never buy a ubisoft game on pc again besides the terrible performance i have had 3 crashes within the past 2 hours LOL this is more than cyberpunk on my 100hrs playthrough, a game well known for being broken
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PlatinumBeerKeg
(@PlatinumBeerKeg) reported
@Ubisoft when you gonna fix the party system in r6? Can't invite people to my party so I have to continuously restart the game to get invites out
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DRK RED 94
(@red_drk) reported
@assassinscreed @Ubisoft @SarahSchachner Achievements still not working for me on Xbox
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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pip
(@life_explored) reported
Yo @Ubisoft Defensive Measures in Assassins Creed Valhalla is ****. The person in charge of deving that made a mess of it. Glitchy, jams up the xbox, long, boring, pointless & annoying. Think I might sack the whole ****** game if I gotta reload one more time. Please fix that ****
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Michael Crider
(@MichaelCrider) reported
@RonAmadeo I think Ubisoft and EA might be interested with their subscription services. A plug-and-play streaming service with built-in data centers would be appealing. But the price would have to be right.
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Jonathan Jacoby
(@JonathanJacoby1) reported
@UbisoftSupport So I take it matchmaking isn't getting fixed? Time to give up on you guys. Nobody should buy more ubisoft games until they fix the ones that have been released already.
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Matthew Webster
(@ahhfuckit) reported
@Ubisoft @ubisoftstore Yeah it'll be 90% for fecking PC as it always is go away UBIFRAUD we're tired of buying your broken crap, concentrate on Starwars and how you can not have that finished for its release in 2 and a half year's, and charge people for it before it's released to fund other crap games
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FateFromFiction
(@FateFromFiction) reported
@lousygameruk_ "Please send us stuff so we can fix it". I don't work for ubisoft. Thanks though @lousygameruk_ I appreciate the help. I'm just not going to waste my time sending them anything. Especially DxDiag. Sneaky *****.
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Brad
(@Brad25997725) reported
@kalyrical There hasn't been an Update since the 2nd of October... has it gone cold or is Ubisoft still looking into it. I realise the MnK situation on consoles isn't Ubisofts fault or problem however they seem to have agnoleged it (compared to Sony and xbox). A follow up would be great :)
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Zino833
(@zino833) reported
dear @Ubisoft , @UbisoftSupport and @Rainbow6Game please fix your banning system on rainbowsixsiege, since me and my friends got banned from the game for canceling matchmaking or getting a game error. thank you
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Septer
(@ItzzATGaming) reported
@DatFullZip How many times do u have to be told that mnk on console is more of a Sony/Microsoft issue rather than ubisoft? There's not much ubisoft can do. It's upto Sony and Microsoft to figure out a way to detect it
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Wyvborn
(@wyvborn) reported
Ubisoft please fix the bug where the lips won't move during cutscenes in Assassin's Creed Valhalla, it's very distracting!!
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Synth Potato (Ameer) 🥔
(@SynthPotato) reported
@turuI_ @Ubisoft The fact it never happened is insane to me, AC2 had such a bad port and that was their chance to fix it but they just decided to be lazy and skip it, so frustrating that we have to choose between 60 FPS or the remastered graphics with 30 FPS on consoles
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Bernard
(@berignus) reported
Ubisoft wants you to log in when you have trouble logging in? AGH
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🎀
(@A_Shadow_Writer) reported
@Ubisoft @Rainbow6_UK why do I have a 30 minute abandoned penalty when the ranked game cut out for both teams? Why do we get docked points for a connection issue when all I want to do is keep playing to improve my rank. Please change this x