Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (62%)
• Online Play (21%)
• Glitches (12%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Isola Maggiore	Sign in	15 hours ago
Lomé	Sign in	16 hours ago
Aïn Kercha	Sign in	2 days ago
Tizayuca	Sign in	2 days ago
Paris	Online Play	3 days ago
São Paulo	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stefano Veneziani (@stefano_vene) reported 49 seconds ago

  @Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.

• 
  David Watson III (@david_watson88) reported 2 minutes ago

  @ecfeclipse @GhostRecon It's Ubisoft they need money to fix their **** up with the new ghost recon they're trying to make so they're asking the community to make it for them

• 
  Killer_Clown4191 (@KC_4191) reported 2 minutes ago

  @Ubisoft @GhostRecon Deploy the drone into the Santa Muerte Library I listened to the WHOLE encounter and it failed. First bug. Please fix it, thankyou

• 
  Andreé's World (@andreesworld) reported 2 minutes ago

  @Wario64 In classic Ubisoft fashon, **** is not working.

• 
  Just An Animal (@JustAnAnimal47) reported 7 minutes ago

  @UbisoftSupport @ubimassive @Ubisoft Broken Rain = Broken GARBAGE

• 
  XANDER ||| VGen Artist+ 🧸👑🐔🌼🌱 (@XANDERcanDRAW) reported 7 minutes ago

  @Ubisoft so you're telling me, you'll locking my account because of multiple login attempts? I just booted up the stupid launcher today! and now all of my games on steam are worthless pile of junk? note: it's auto login by the way.

• 
  Chaos_1x (@chaos_1x) reported 11 minutes ago

  @BnderSad People have said the hate was overblown. That it was making big issues of small things, or it wasnt made for those who dont like it. But shouldn't a creator naturally want to avoid making any issues? Not just ubisoft, but so many keep pretending outcry isnt worth listening to

• 
  that 🥷🏾 you love to hate (@ymnis_v1) reported 15 minutes ago

  @RSDCDN then advocate for stronger consumer protection. because a Blu-ray ain’t stopping Ubisoft from shutting servers down, EA from delisting a game, or publishers from shipping 20GB discs that still require downloads.

• 
  Aegis of Avalon (@AegisOfAvalon) reported 16 minutes ago

  @Ubisoft Keep holding to tightly a 3rd party back end for a friends list/achievements, and watch a properly owned offline experience evolve into a online live service admission ticket instead.

• 
  Deeple101 (@deeple101) reported 18 minutes ago

  @Josh_Hammond96 @Ubisoft @assassinscreed I was more talking about the fact that the company is in some dire straits regarding finances. It could be neglect or simple code error. Could be the guy that does that stuff is on vacation and forgot to hit “run”.

• 
  MohSkinner (@MohSkinnerr) reported 20 minutes ago

  @Ubisoft You have games that crash a lot; try to fix them and resolve their issues. I can't play a game if you have problems with your games. Fix that; don't be selfish and only care about money.

• 
  ThaSwampDonkey (@ThaSwampDonkey) reported 23 minutes ago

  @cleanthestunter @Ubisoft @GhostRecon FYI, Ubisoft and GhostRecon have both acknowledged the issue with Wildlands on PC and are investigating. Hoping for a fix soon. Wanted to let you know.

• 
  Snickel (@SnickelYT) reported 24 minutes ago

  How about for the 25th anniversary we fix the UPlay servers so that the platinum trophy is obtainable on the PlayStation 3 again? @Ubisoft @UbisoftSupport

• 
  Bngstew (@Bngstew1) reported 24 minutes ago

  @vStar925 1. Ubisoft ALWAYS had issues. 2. If that was the case wouldn’t rockstar have stopped making good games after GTA3? But instead they made great game after great game, for multiple consoles including handhelds. You have zero clue what you’re talking about.

• 
  赤ゲキ 🌃🏴‍☠️⚓️🐙🔱 🎣🚑🐔🌽🐏🧪 👓📝 (@AkaGeki) reported 25 minutes ago

  @Roiser0 What is irrelevant: Online or not, physical or not. What is relevant: The fact that Ubisoft and all other companies can and will take away your games because the license expired or they want to shut the server down.

• 
  Isaac bradbury (@Isaac24682) reported 34 minutes ago

  @Ubisoft For the love of everything holy please fix the bug that makes my xbox think it’s a pc I’M TIRED OF PLAYING AGAINST CHUDS😭

• 
  Stefano Veneziani (@stefano_vene) reported 35 minutes ago

  @Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.

• 
  Nathaniel, the best Lizzer (@Jonathanfrost22) reported 38 minutes ago

  Thanks to @Ubisoft for stealing my money. Bought the apex using my tokens. I get all items except for what makes the pack worth it, the blademoth wings. Your customer service sucks and just gives the Royal runaround.

• 
  BIBI (@IridescentSun_) reported 39 minutes ago

  THE FUMBLE NOT ENDED THERE, I SAW AC ODYSSEY GOT A DISCOUNT SO I BOUGHT. LORD UBISOFT GAME BACK TO BACK, HOLY ****. one had massive flickering issues on my 4050, and the other has ****** *** mobile game UI. For **** Sake.

• 
  mortis (@harutamoder) reported 40 minutes ago

  look I'm happy for this person but i can't get refunds for all my ubisoft games cause I can't login to my third party account

• 
  madcul (@madculR6) reported 41 minutes ago

  @Ubisoft fix siege asap not trying to wait 500 million years to watch a BO1 please bro fix the frames, audio bugs, mouse bugs, input delay bugs, POLISH UR GAME PLEASE MAN.

• 
  GAME REVIEW GUY 💿 (@GameReviewGuy) reported 42 minutes ago

  @MADkurious @rockstationonx I think the problem is this is just the start. Can you imagine Ubisoft saying you have to get Apple TV to see Assassin's Creed Hexe trailer first. Or Call of Duty partners with Hulu for theirs. It's just an extra hurdle for people to have to pay in order to essentially witness a commercial first.

• 
  Emzy_Leigh (@emzy_leigh) reported 48 minutes ago

  @TCWCrazyZaku This is correct, the same as racing games but soemthing you will notice with the majority of older just dance games is they can no longer be bought directly from ubisoft. You buy them second hand now. That because they delist the game which prevents them being taken but in turn no more copies of that game are made. This happens with alot of racing games with music. JD+ is an additional service to provide access to songs from previous games and service for a time they have never said forever. The live service from a business perspective prolongs the life of those maps on ubisofts end. As once they no longer sell that specific game the map was essentially 'dead'. Now they can make them available for as long as they can through the live service. Its an addition

• 
  𝙲𝚘𝚗𝚍𝚘 🎮🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@condo_crystie) reported 50 minutes ago

  @Ubisoft @UbisoftSupport It's like every patch lately undoes the previous one. When can I expect a fix? Do I have to fully uninstall and reinstall the game to fix this now?

• 
  The Lord Dyl V2 (@LordDyl2004) reported 50 minutes ago

  So Ubisoft is pulling over 50 songs from Just Dance +, and there’s only two of them that I find notable to talk about. The first being Taio Cruz’s Dynamite, which I actually don’t care about, since the tracking on that on is absolutely AWFUL, and if they can’t fix then whatever, go ahead and delete it and remove that bs score from my record. What I’m really upset about is Lil Nas X’s Panini being removed, that’s like the ONLY song he has on there and I love his songs so if we can’t have that then how are we ever going to get Montero back in the game?! Whatever, it’s not the end of the world. This is the best I could do with my last run on it, hopefully companies learn that updating licensing agreements won’t hurt their overall revenue.

• 
  Daichi (@AshenOne38286) reported 51 minutes ago

  @Pirat_Nation It's not a software issue, it's a hardware limitation, you can't just break physics with an if (unless you're Ubisoft)

• 
  DGAMER (@d_Gamemaster) reported 52 minutes ago

  @Doctor_Cupcakes How did some of the devs behind Rayman 4 react to being shifted to other projects like Horsez? What were the difficulties of working with the Jade engine? Were there any Ubisoft executives that specifically had major issues with the project?

• 
  hanse_x 🌙 (@hxnxexx) reported 53 minutes ago

  @justdancegame @DaniloCroft (1) hey JD team, I'm sorry to ask here but has there been any issue with the most recent fankits? Asking because the exclusive assets that should come to the Ubisoft Creators Program members haven't arrived yet, I asked other people who are members and neither of them received it

• 
  yukino (@ilymarin777) reported 56 minutes ago

  @Ubisoft atleast make it ******* playable and not crash on startup

• 
  robolto78 (@robolto78) reported 57 minutes ago

  @Ubisoft Until you guys decide to fix a game that doesn't work on next gen BEFORE you update the graphics to next gen, you won't get another penny from me. It's insane that you let people purchase this game knowing good and well that it won't work on modern e core PCs. Shame on you ubi!