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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pärnu |
Online Play | |
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in | |
| Austin |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Kalebninja
(@Kebabahabaninja) reported
@33MadCat33 @ghostofsashiimi @verge These people legitimately do not care. Ubisoft used one of the best blockchains they could, Tezos, to minimize the environmental impact of their service and no one that didn't care in the first place understood.
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GruesomeGlenn
(@GruesomeGlenn) reported
@UbisoftSupport tried playing rainbow six extraction and when it tells me to sign in with my Ubisoft account it errors and says servers unavailable, this a known issue?
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DarkTugerz
(@tugerz) reported
@Ubisoft is the rainbow six extraction servers down for Xbox one ?
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WiseFish🐟
(@WiseFishGaming) reported
@Bappo_6969 I'll give it a go, my problem is how far the series has strayed from what it original was and how Ubisoft abuses the Tom Clancy name. To me Extraction felt like a game no-one really asked for. But I'll give it a go as its on gamepass luckily
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Emmanuel Labbee
(@EmmanuelLabbee) reported
@Ubisoft I respect you for your support for Stadia. But you have no right to access nor do business with my properties and creations. Hope... we will be able to fix this amicably.
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Tahmeed Amir
(@TheGodlyTico) reported
@ahsanzman @VarsityGamingTV if they are still unable to fix the only issue of literally 1000s of players not being able to stay in ranked then im done, funny how ubisoft makes us pay for a game and then doesnt even have the decency to actually fix issues of said game.
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Robert
(@Robert07005658) reported
@R6Extraction Can not connect to Ubisoft on XBox X. Error Juliett-00000143
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HarryT
(@HarryT44979617) reported
@pushsquare Games I play are 80-90% Sony 1st party ones. I tend to avoid the games from the big publishers (Take Two, Activision, EA, Ubisoft) because of the mtx infestation and inherent lack of fun and originality. I can perfectly live without CoD but Crash Bandicoot, I'm gonna miss him.
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Shadow Master
(@ShadowM26184444) reported
@UbisoftSupport @MEXICORROSIVO Hello Ubisoft I’m here today to talk about r6 extraction and how the enemies are to strong and spawn to fast and I’m getting agitated about it so since this game has been up for less than 24 hrs I know it will be buggy but this is to the point where it’s unplayable plz fix thanks
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Scarlett
(@Rainb0wPiie) reported
@Ubisoft I am watching a streamer playing this game right now and the sounds is reverted for some of the viewers but not all of them and the streamer's sound is normal to him. Please fix this, it's really off-putting!
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dayHaas
(@dayHaas) reported
@UbisoftSupport Thanks for the guide. After I click log in and put in my Ubisoft credentials it has this error: "An error occurred while trying to send your request. Please try again later." I reached out via DMs as well. Thanks!
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pop shields
(@popshieldsxbox) reported
@Ubisoft fix your game can’t even go to Home Screen without it crashing my game
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DietDrScrub #RIPBrodie
(@DietDrScrub) reported
@UbisoftSupport trying to get into my old uPlay account is quite literally one of the most annoying experiences I have had on any service in the past few years. I reset my password and I'm still getting told that it is wrong and that I'm locked out for a bit due to attempts.
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Remi Nowakowski 🎮🎨
(@RNAcid) reported
@javierabegazo @Ubisoft Speaking from experience - HR people are usually the first ones to point out the problem. They're heard but - for any reason - they're not taken into consideration. I've worked with many HR Partners and absolutely ALL of them cared about the people
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FknKushKilla420
(@FknKush) reported
@UbisoftSupport My Ubisoft name is FknBeastMode420. I play on PS4 platform. And the data center is East US. Thank you for trying to figure out the source of these problems.
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Chasetin Puckett
(@GMNChappo) reported
@Ubisoft kind of sad a new game has the same issues as R6S, glitchy menu screen so I can’t even load into a game, estimated wait times of 13 seconds lasting 10 ******* minutes. Stop making games you’re a disappointment
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Mr. Juicebox
(@Juicebo61895424) reported
hey @Microsoft can y'all like buy @Ubisoft and fix siege please cause they ain't doin it
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Johnathon
(@OldSinatra_) reported
@UbisoftSupport I just bought extraction on epic but it's telling me my ubisoft account is linked with a different epic account. Problem is, there's no way to unlink the old epic account. Is there any way to speed up this process or will I miss launch day bc of support times.
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Javiera Cordero (she/her) 🏳️⚧️
(@javierabegazo) reported
@RNAcid @Ubisoft Appreciate you sharing Remi. 💖 I don't know at what point in the chain someone reads these reports and goes "No trouble found." Boggling and just irresponsible from an organization standpoint. It's like laying a landmine field in your own home.
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Joel K-m
(@Thatgamingdino) reported
@Rainb0wPiie @Ubisoft If the streamers sound is normal for him, the issues from his end of the game, not ubis
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bjelven
(@bjelven2171) reported
Rainbow 6 Extraction is amazingly fun. Dident know what to feel befor playing the game but i love it after my first 7 hours. Only sad thing is that i cant get the image of all the archaens as a wallpaper... @Ubisoft @R6Extraction pls fix
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Aaron
(@Aaron_J_Kendall) reported
@Ubisoft manage to struggle through but complete a whole R6: extraction mission by myself on a high difficulty but was unable to extract myself, change weapons or even shoot. So I inevitably died. Pls fix, don’t wanna get that annoyed again.
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Frank Gillis
(@GillisFrank) reported
Dear @Ubisoft @UbisoftSupport if you could get the glitch fixed on far cry 6 I would appreciate it! #deathloop
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John williams
(@Johnwil58719423) reported
@ThemistoclesWon @LockheedGuy @Dexerto Why are you being so aggressive at the end? He literally said that it's up to the parents and not Ubisoft's problem.
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Sir Cracker Bulb
(@SirCrackerBulb) reported
Was hoping to get my issue with my Ubisoft account sorted today but so far it's been, no acknowledgement from the ticket I raised and the last I got from their twitter support was asking for my Xbox username and then nothing 🙃
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Rodelaverse
(@Rodelaverse) reported
Ubisoft is going down the same road Bethesda went before getting bought out. All do their IPs going Live Service MTX machines. Remember Fallout 76, Wolfenstein Youngblood, ESO.
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highfhybufi
(@highfhybufi) reported
@Ubisoft @R6Extraction Ubisoft me ANGY FIX GAME NO GOOD
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Dan "D-Bizzle" Boise
(@_DanBoise_) reported
@Locky75New Ubisoft is too busy dealing with harassment issues
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A very little kid
(@Doubtingthekid1) reported
@Ubisoft Theirs a huge problem with this game for Xbox (idk about PlayStation or pc) the game keeps freezing for 5 seconds making the game unplayable which can ruin the game. This game has potential but it just keep freezing even in cutscenes which kills it can you guys fix this.
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exellmason
(@exellthedew) reported
@Ubisoft Hey I’m on old gen and the game keeps freezing and makes it unplayable.what can I do to fix it?