Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Soacha	Sign in	1 day ago
Nice	Sign in	2 days ago
Brasília	Sign in	2 days ago
Fort Plain	Online Play	4 days ago
Greater Noida	Game Crash	6 days ago
Chaingy	Glitches	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  B r o c c u u u u u u u u ~ (BLM) (@BroccuChan64) reported 2 minutes ago

  @LightOfEtro @ForeverPhysical @Ubisoft You're literally part of the problem

• 
  Fredinator (@Fredinator85) reported 6 minutes ago

  @UbisoftSupport @Steam This is bullshit and you know it. It is your broken launcher failing. Get rid of uplay. Nobody uses it anyway unless they are forced to

• 
  Just1ce (@Just1ceOK) reported 8 minutes ago

  @UbisoftSupport I also can’t create a support ticket because it requires me to log into my account, and I’m unable to do that. On the Ubisoft website accessed via Steam, it asks for an authentication code, and when I enter it, I get an error.

• 
  J.A.T. Ronkainen (@RonkainenJ91864) reported 9 minutes ago

  @UbisoftSupport hey i have been trying to change my email to my ubisoft account but the problem is i dont have access to the email anymore thats on my ubisoft account

• 
  RandomPigeon (@RandomPigeon890) reported 11 minutes ago

  @helldivers2 Way to go **** over the community then peddle junk to a problem you created. Disgusting greedy behavior not even EA or Ubisoft would stoop this low.

• 
  0ni (@0nikamo) reported 13 minutes ago

  @ValyrianFPS @Ubisoft Ubisoft Connect saves login token like any other service challenge IMPOSSIBLE

• 
  Will 🎮 Ki11RockNRo11 (@KRNRGaming) reported 14 minutes ago

  I just miss #XDefiant. That game was peak god tier gaming until wannabe capitalist scum suckers @Ubisoft killed it for literally no reason/didn't understand how live service games work. Yves Guillemot should be drawn and quartered for his crimes against FPS games.

• 
  Misa Sins (@xLootyPiex) reported 14 minutes ago

  @TheDivisionGame But why fix the prototype from caches it's a super low chance and only 2 proto cores not even proto gear or guns..... Like why are you guys crying I don't understand @Ubisoft

• 
  Griff (@Scott66785108) reported 16 minutes ago

  @OhDoughPlays It's so satisfying to feel yourself get better in that game. People hate Ubisoft but it's one of the most successful live service games ever

• 
  Mehrab K. (@mehrab619) reported 20 minutes ago

  @TheDivMobile can log in on your ****** Ubisoft connect. whenever i launch TD2 it does open UbiCon but it doesn't have "store" there. fix your launcher ffs

• 
  [REDACTED] SHD agent (@thealphaknown) reported 24 minutes ago

  @allrounder249 @Ryangofett_2490 @DomTheBomb Ubisoft can be a lot of things, but environment design in their game have never been the problem in their games, and his post is only discussing that. So i see no problem with his point.

• 
  Theseus Badger (@TheseusBadger7) reported 26 minutes ago

  @Unknown1Z1 I’ve been in Division 2 PvP for 7 years without taking a break like everyone else. I’ve dealt with lag switchers, glitches, and nothing has changed. They promised anti-cheat years ago, but Ubisoft still doesn’t ban even with video proof. I’m just really fed up.

• 
  Christopher (@Teesside666) reported 26 minutes ago

  @UbisoftSupport Hello I can sign in on Ubisoft's site but when I do on Watch Dogs Legion it says email not available. Can you please delete all my Ubisoft account so I can finally play on Watch Dogs Legion

• 
  Lugo (@FrancoLugo42) reported 26 minutes ago

  @Ubisoft @UbisoftSupport can y'all fix the game cheat for siege on the steam deck. It would be nice to play online if the game cheat wasn't in the way.

• 
  Headspace Astronaut (@headspaceastro2) reported 31 minutes ago

  @Ubisoft I would've loved to be one of those if I was able to buy it from your store, but I get constant problems, logouts and verification issues, no solution so far 🫤 may end up getting it through Steam

• 
  SilkyMeth (@MethSilky) reported 36 minutes ago

  @PixelCNinja Ubisoft on PC is amongst the worst offenders. If offline you get greeted by the login credentials screen every day to ask for permission to play a (single player) game you paid for.

• 
  XxStixX1 (@HitzemanCohen) reported 39 minutes ago

  @Ubisoft @UbisoftSupport nerf the TCSG. **** is so broken.

• 
  Raven🏳️‍⚧️🏳️‍⚧️ (@Raven_Crank) reported 40 minutes ago

  Ubisoft ******* fix this😭😭😭 this is ridiculous

• 
  CertifiedSperg (@CertifiedSperg) reported 41 minutes ago

  @medster101 The problem with the franchise is that it developed too many “sub factions” for their fanbase. It isn’t just Originals vs RPGs. They’ve splintered their fanbase across every franchise Ubisoft owns. Splinter Cell is dead, Rainbow is an E-Sport, Ghost Recon is GTA, etc

• 
  𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported 42 minutes ago

  @6Paths5Rings @RohanKarMooN But anyway yeah the gameplay changes in AC3 remaster are cool but introduce a whole bunch of issues and bugs not in the original since they rushed the remaster and was made by a small inexperienced Ubisoft studio. There are people who have listed all the issues with remaster.

• 
  William Johns (@TreeRatOG) reported 44 minutes ago

  @Ubisoft please fix your servers. I just went in a server we were winning and ranked and out of nowhere. Everyone started disconnecting and now I have a 30 minute band because your server is mixed up. Please fix your servers or take them down for maintenance

• 
  XeR0🧸🦧🐧 (@888XeR0) reported 46 minutes ago

  @OddSteamReviews I stopped giving them money the moment AC Unity launched a complete broken mess. Never again. EA and Ubisoft are on my permanent shitlists. I don't give a flying **** what they develop or publish. If they touch it, I'm not buying it.

• 
  CL Montesquieu (@montesquieu_cl) reported 49 minutes ago

  @GiveMeBanHammer In contrast, Microsoft and Ubisoft got bodied for this very same anti-consumer practice. And rightfully so. A corpos alleged 'refund problem' can never become my ownership problem. That's when i take my money elsewhere.

• 
  Shane (@geis_shane) reported 49 minutes ago

  @Senninsage @NerdPropellant Bro you don’t find it insane that PS makes the same amount as money as Xbox in content and services WITHOUT putting day 1 games in the service WITHOUT paying 1B for 3rd party deals…WITHOUT giving up lost sales…WITHOUT EA Play Ubisoft Epic deals…WITHOUT giving away cloud

• 
  akif ansari (@akifansari2010) reported 51 minutes ago

  @Raven_Crank The random freeze and stutters yea? It's because is constantly trying to connect to old UbiSoft server which does not exist anymore lol Install EaglePatch or a modified exe to fix it.

• 
  KilliK (@KilliK69) reported 57 minutes ago

  @RetroRebellion @thaJenks_ SOT is a good game, that is why it also sold so well on PS. Ubisoft games dint sell well because they tried the time exclusivity for their own store with their own subscription service, and it didnt work out. They finally changed their policy at the end of last year.

• 
  IIIIIIIIIlllllllIII (@iii_illlll64363) reported 59 minutes ago

  @Ubisoft Fix berserker I frames,they are godawful

• 
  Rainbow Six Mobile (@Rainbow6Mobile) reported 59 minutes ago

  @UbaidSomehow This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

• 
  Freedom Enjoyer (@Skriptile1) reported 60 minutes ago

  @UbisoftSupport @Steam Why u blaming Steam? when 99% of the issues come from your stupid UPlay launcher and denuvo. the ******* nerve to tweet this...

• 
  Hobrick (@Hobrick1) reported 60 minutes ago

  @Raven_Crank I can't even start AC IV Black flag on PC because of Ubisoft connection issues lol... I've tried to fix it so many times :(