Ubisoft Connect down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (63%)
• Online Play (19%)
• Glitches (8%)
• Game Crash (8%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Palm Bay	Sign in	23 hours ago
Sydney	Sign in	2 days ago
La Garenne-Colombes	Glitches	3 days ago
Vizille	Glitches	7 days ago
Cape Town	Sign in	8 days ago
Saultain	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Moirim! (@MoirimFolf) reported 5 minutes ago

  At this point, Behavior needs to do what Ubisoft did with Siege. One big health patch to fix what's already broken with the game before they try to release any new content, especially if said new content is poorly received and brings more issues to the table.

• 
  SNEEEEP (@sheepucel) reported 8 minutes ago

  @Marids_Gift @LRH_Superfan The problem woth all ubisoft games is that the first 5 hours are fun and then it's downhill from there 😭

• 
  Lewis Davidson (@DehdLock) reported 9 minutes ago

  @UbisoftSupport The problem is I hopped on to do the online trophies for PS4 and when I went to "world video challenge" it came up with "Cannot Connect to the Ubisoft Servers at this time." But they said the servers would close on June 30th this year is there a problem with the connection or is

• 
  A-Aron (@akittell96) reported 10 minutes ago

  @AnaKiiN117 @Proteasipping @MacieJay Sadly ubisoft gets painted the blame for it when really it's 1 step lower at who is in charge of siege. Rest of ubisoft titles get regular updates fast and swift to actually fix things. Anno and AC and Far Cry are great examples of this

• 
  ambulance (@YoungboyOnTopfr) reported 12 minutes ago

  @Ubisoft @UbisoftSupport thanks I got a ban bcus I get ddos'ed

• 
  Lewis Davidson (@DehdLock) reported 18 minutes ago

  Hi @UbisoftSupport I'm having a problem with Just Dance 2017 I hopped on to do the online trophies on PlayStation and it came up with "Cannot connect to the Ubisoft Servers at this time" did you shut down the servers early or is it a server problem? #JustDance2017

• 
  Chris (@Chromdillion) reported 18 minutes ago

  @UbisoftSupport Hey Ubisoft! Others and myself have a major problem with TFBW on Steam Deck! Crashes that start with severe stuttering and lead to a freeze and inevitable Steam Deck reboot! Please please please fix this!

• 
  Bryce (@TheFearI95) reported 20 minutes ago

  @JillJVF96 I remember Ubisoft implementing a **** female texture for Watch Dogs 2, but when people found it via ragdoll poses, they said "oops, that was a glitch, apologies, we removed that bug" but then left all the **** male appendages lol idk what exactly these things are protecting.

• 
  Cristiano Pettarin (@CP_Pettarin) reported 21 minutes ago

  @UbisoftSupport playing AC Unity and I can’t connect to Ubisoft servers Error Code [0xb0050002] I tried the troubleshooting what should I do???

• 
  Travis 🏳️‍🌈 (@MiKpo_owc) reported 22 minutes ago

  @UbisoftSupport @Rainbow6Game is there a reason I can’t invite my pc friend to play with me on xbox? Ubisoft says failed to do the action when trying to invite him. Crossplay is active. Is this a known issue?

• 
  Chase (@R6Giwk) reported 23 minutes ago

  @Zomb1eFragz @Ubisoft Facts, like even if I wanted to play half the time there is an issue

• 
  Aexus (@MrLiaXy) reported 24 minutes ago

  then you get hit with the ****** "account suspended you've tried to login way to many times because our system is dogshit & we want you to create a new password so you can forget it :) get your stupid *** **** together ubisoft

• 
  ‎עוֹלָם שָׁלוֹם (@Shalomwerld) reported 24 minutes ago

  @UbisoftSupport The platform is Xbox One. I am convinced more than ever that this problem is intentional because of your consistent need for more information. The idea that I need to record a clip in order for you to understand is ridiculous. This is why Ubisoft is going out of business!

• 
  Davidvl (@davvijv) reported 25 minutes ago

  @UbisoftSupport rainbow sicx siege, playing on pc. sinds yeasterday i occur some problems connecting to ubisoft connect in general so r6 included. Right now trying it again and still nothing. But my friend doenst have any of these problemens

• 
  finn.the.end (@Finn_the_end) reported 31 minutes ago

  my one and only tweet will be that @Ubisoft and @UbisoftSupport has no customer service. and i don’t mean that they have bad customer service they just don’t care that your stuff is messed up #fuckubisoft

• 
  Victoria pearson (@victorialp1982) reported 31 minutes ago

  @Ubisoft your customer support just speed the same: we are sorry something doesn’t work we will offer a refund’. How about fix the mobile game Horse Haven!!! Refund will NOT HELP fix the game

• 
  Mahian (@Mahian_Divinia) reported 33 minutes ago

  @FawfulsMinion I think the main problem with Sony games is they're starting to have the Ubisoft effect. Much higher quality, but they're starting to feel samey. There's a much more diverse line-up of games from the recent and upcoming Xbox games. E.g. Grounded, Hi-Fi Rush, Starfield

• 
  Angel With The Scabbed Wings (@TaigasRevenge) reported 34 minutes ago

  @Andre_Lewis420 @Rainbow6Game Good luck if you think these idiots at ubisoft will ever fix their own game and the countless problems that have plagued this game for ages. The laggy servers and the broken hit registration won’t ever be fixed. I’ve gotten countless headshots that don’t even count as kills.

• 
  Rafario (@rafario448) reported 35 minutes ago

  @Ubisoft @VGC_News your npcs all give the impression that were created by machines due to how generic they are you want to make them feel even more generic? Please understand the core problem of your games ffs ubi

• 
  swiss (@swisswga) reported 35 minutes ago

  @Plerto_ @Doki_R6 That’s literally the only response i got from Ubisoft supports discord server from the staff when i had a similar issue months ago

• 
  ChiGodd (@ChiGodd) reported 36 minutes ago

  @hibjpsh99 @ChiGodd2 @Rainbow6Game Meanwhile it happens to me and all my friends on PS5. No it’s a Ubisoft problem.

• 
  Umbrae Soulsbane ☥☥☥ (@UmbraeSoulsbane) reported 40 minutes ago

  @UbisoftSupport @Ubisoft @rocksmithplus After 2 wks still waiting for support on my ticket (17968802). You took my $ but still can't use. I get a random tech that links to general help docs unrelated to my issue then disappears until a new one sends me the same link. #Fraud HELP!

• 
  My AI Rant Account (@AI_Rant_Account) reported 41 minutes ago

  @Ubisoft @VGC_News Why is it such a huge PR problem to use AI for game development that the company needs to come and try to lower the flames? Speeding up the development process is a good thing and eventually companies like Ubisoft will replace the writers entirely with AI.

• 
  Luna (@ebleghbeb) reported 45 minutes ago

  I'm so tired of having to deal with the incompetence of Ubisoft support. It's down constantly no replies no interaction no understanding of issues. I'm just so done. I guess I can't play any Ubisoft games anymore. Love this stupid ******* company

• 
  Psalm 91 (@148XXII) reported 47 minutes ago

  >Start Black Flag >[Login to Ubusift C. - Enter Pass] >Wait a sec >Close >Open Ubi C, logged in already >"Knew it. ******* Ubisoft." >Open game and enter password

• 
  The Harvinator (@LegendHarv2000) reported 48 minutes ago

  @Ubisoft Did you fix the multiplayer servers?

• 
  👻 (@socialist_boi) reported 48 minutes ago

  @UbisoftSupport PS3 players of AC4 Black Flag cannot access the multiplayer - a black screen appears and freezes the system (if logged in before starting game). Has Ubisoft any plans to fix this?

• 
  Johnson mark (@Johnson23107) reported 1 hour ago

  @CV_Mafia @Ubisoft @UbisoftSupport You are not facing this only got this problem yesterday but was referred to EDWARD_TECHS on Instagram and he was helpful

• 
  Just A Dude (@justagamerxxyy) reported 1 hour ago

  @f_joe123 @EdwinZeelen @PlayStation i guess they have a point, die hard fans have been supporting the game since assassin's creed 1, if ubisoft would've made it warriors creed or Spartans creed, no one would have a problem

• 
  f (@shamiiima) reported 1 hour ago

  Anyone know how to fix my ubisoft connect just not working ?