Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (18%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oelde
|
Sign in | 3 days ago |
 Buxton
|
Game Crash | 5 days ago |
 New Delhi
|
Sign in | 6 days ago |
 Sydney
|
Sign in | 6 days ago |
|
Delhi
|
Matchmaking | 7 days ago |
|
Mittweida
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Light_Of_Etro (@LightOfEtro) reported@Silentblade23 @IYDKMIGTHTKY86 @JezCorden The problem is nobody asked for Fortnite Crew or Ubisoft+ to be added to Ultimate to convince Microsoft to raise Ultimate to $30 a month. Fortnite Crew was only added to help out Epic with Fortnite's recent decline which didn't save 1000 people from being laid off.
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What’s (@Whats1856315) reported@UbisoftSupport Hello, I cannot access my Ubisoft account for 3 days. It says I am blocked due to failed login attempts even after resetting my password. I also need to change my email because it is not secure. Can you please help me recover my account? @UbisoftSupport
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🖤West Indian Papi 😈 (@JasonBLH) reported@NikTek For that year this was amazing… my problem Ubisoft has not tried since to make anything as amazing and memorable as black flag, they stopped caring for other projects, teams, their audience… this company is showing up new games and canceling them before they even start on them.
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DanX (@X64611488X) reportedHi @UbisoftSupport @Ubisoft @UbisoftLatam, my case #25821051 has been 'In Progress' since March 30th with no resolution. I'm unable to make purchases in the Mexico store (Error Sigma 4) despite having 2FA and correct billing info. Can you help me speed this up? 🇲🇽
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🇮🇳IAMTHEKNIGHT (@Batknight47) reported@wojakcodes Ubisoft doesn't has story problem They have a story telling problem People like marc Alexis cote destroyed ac brand imo. Graphics and art direction have always been top notch but my god they need good writers back.
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Ramon Powell (@crnbread) reported@TheDivisionGame Kindly be advised me and some fellow agents, are unable to sign into our Ubisoft accounts.. I have created almost 6 tickets with support, issue unresolved. It started on Monday, still occurring now.
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wockkyy (@isimpforRias69) reported@ubisoft @Rainbow6Game fix your ******* hidden mmr.
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LeFlez James (@itzf1ez) reportedUBISOFT FIX CHEATERS BRO, THEY ARE BAD AGAIN @Ubisoft @UbisoftSupport
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David Quiaios (@dquiaios2430) reportedAdditionally, I´ve been trying to contact Ubisoft Support regarding this issue, but I keep getting automated responses stating that the ban cant be lifted, that no further investigation will be conducted, and that no additional details can be provided about the reason of the ban.
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Benjamin Knight (@BENJAMINxKNIGHT) reportedIt was stupid as hell of me to expect @Ubisoft to make a game that doesn't crash every time I open it. #thedivisionresurgence @TheDivMobile
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Average Player (@issaslothboi) reported@Ubisoft you guys need to deal with the amount of bots trying people's passwords on your login. I get so many spam account login attempts. It's seriously out of control. My friend was steam banned because someone hacked his ubisoft account and hacked on siege which went 2 steam.
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Tom (@HereComesTheKop) reported@KSKaleido @KJP_Plays @CohhCarnage One day I'll get around to playing it. I've had no issue with Ubisoft in the last 15 years.
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Eric--Chief Sarcasm Officer (@Awesomeincarn8) reported@ManwithoutF @StarWarsOutlaws No. The game is genuinely terrible, and it was completely broken at launch. If it hadn't come from Ubisoft, it would have gotten exactly as much hate as it got, because the game, itself, is bad, especially at launch.
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Dylan Farnum (@RealBoneyStark) reported@Enraged_Postman @Ubisoft @TheDivisionGame Lmao the whole system broken.
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Bendak Starkiller (@Bendak5tar) reported@Swurv__ @pinutos The majority do, unfortunately it’s like talking to a brick wall most of the time. (Not Bethesda exclusive) I’m anti live service in all games. It started out all good but the company’s kept pushing forward with what they could get away with Ubisoft and Bethesda being the bigger ones doing so in single player games. Ubisoft being the biggest one to do it. Them I actually hate. Still waiting on that splinter cell remake.
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snowdreike (@snowdreike) reportedHey @Ubisoft It's almost 10 years since the last released proper @Trackmania game (that wasn't a live service game that is*) Trackmania² Lagoon. Still nothing to announce for the future of this licence ?
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Aryan (@Ah__ryan) reported@PHO3LIX_ Ohh, okay , wow that makes so much sense , even the rouge prince of persia , has the exact same problem , even though it was only published by ubisoft , now we know , suffice to say you can't do anything about it?
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Heat Energy (@ShaduffNkabule) reportedUbisoft died the moment the made this game paid service. It was thier last chance
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Orion Warren (@OWarren49999) reported@BraidzMCau @HARDHEAD7WD @BrokenGamezHDR_ I ******* hate modern Ubisoft games. They're **** and the problem isn't the tutorials or the hand holding, it's that it's just brain rotting, "climb tower and do the same 3 things around it" for 60 hours. That's why they're so bad now.
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Simon Goldenstein 🇮🇱🎗🇫🇷 (@SimonGolde14312) reported@ManwithoutF @StarWarsOutlaws Ubisoft is ill-managed by a family of dumb frenchmen called Guillemot. The son of the founder is supposed to fix the company but everyone is laughing at this loser who has neither experience, nor talent ...
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Matcha_Biscuits 🎮 (@Biscuit_Base) reported@The_CrapGamer Literally doesn't say it's closing down. They're focusing more on getting games under Luna rather than trying to get people to sub to ubisoft + through the service.
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Ironicusx (@JustinErgin) reported@JamieMoranUK Cod aint the issue. Cod didnt rise the price to the moon. Its Fortnite Crew and Uplay classic subscriptions that cause probleme and high prices. Nobody asked for those, nobody care for those yet they force us to pay for them if we wanna have the benefits of XGPU.
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Tavo (@TAVOASAP) reported@UbisoftSupport Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate
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KetZal (@KetZalj2t) reported@RavenMentore Oh absolutely. The problem is that Ubisoft just one and done's it with their historical periods nowadays, even though some of them can be milked for more like they did with Ezio in the Renaissance. Not only that but we can expand into later events as well (again like Ezio did).
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Bert (@Demonking8860) reported@RavenMentore I agree the main issue with The Assassin Freed franchise is, Ubisoft constantly goes from character to character without giving the past characters a send-off or any information on what happened to them after their game.
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☠️Mad Skull☠️ (@Mad_Skull4) reported from Morrisville, North Carolina@Ubisoft I just recently downloaded this. I didnt load into it yet. But will be doing so soon. I currently have terrible cell service in my area. @TMobile must have issues because when I first moved out here it wasnt terrible. But recently its been the worst. I was better off with @ATT
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NatJR (@NatJR85037) reported@ToduBaliBen @TheHiddenOneAC I couldn't give a **** how it was financed in the same way I don't give a **** that Ubisoft now has middle eastern money attached and the problems that poses. Stop with the fake outrage.
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Carmen Luv (@carcarissohot) reportedUBISOFT PLEASE FIX IT! EVEN IF ITS THE LAST DF UPDATE
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Dylan (@dylangershots) reported@UbisoftSupport @UbisoftSupport Update on case #25786774: after weeks of waiting, I got a response that repeats steps I already confirmed I completed. The problem is Steam version online access being locked behind Ubisoft Connect, not my issue. Please actually review my case and escalate it.
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Anuj Passi (@AnujPassi14) reported@Rainbow6Mobile @PORTAL_R6M Hey I am trying to log in from yesterday my ubisoft account in the game but it is not logging in and always says we can't get your login request and today today when I go to the website to login their it it's you have been blocked. Please help.