Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and game crash.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 14: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash | |
| Reims |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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sadkat
(@Guywithflawsss) reported
@Ubisoft Fix R6
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Mark
(@DurhamRegionDad) reported
@CheekyBoinc @ElGuajeVilla071 The problem is stadia is heading into year 3 and has no sign of AAA life other than Ubisoft. It's not looking good
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carls mustang97
(@CarlsMustang97) reported
@Ubisoft GTA Online in a friends only session so no trouble
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sadcat
(@Icat_irl) reported
@galyonkin @TimSweeneyEpic hey there. not sure if its known issue or not. but basically ubi games when downloaded from epic it downloads again on uplay. so u have to download 2 times. and ubi does not update game on epic. hope its fixed soon. thanks
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cageslader911
(@cageslader911) reported
@BigJuicer6 @Ubisoft I honestly don't think that changing Assasins creed into a RPG was bad when it comes to Syndicate I did not feel like a gang leader I had fun with it but it has the same issues with every Ubisoft game that comes out.
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DannVito
(@Danvito10) reported
@UbisoftSupport Hello Ubisoft. Yes, I bought the guns during a co-op session. At that time, the host was my co-op partner. This is not a big problem financially, it is just a sad without the weapon I couldn't support my friend enough in the game after the Bookworm and Snowshoe error...
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EverBoy🏳️🌈
(@EveraBoy) reported
@SimplyShae13 "Hello Ubisoft customer support. How can I inconvenience you today?" "Yeah, hey I need you guys to remove the 2-factor authentication, so I can access my account." "No problem, Miss. I'm just gonna need the name of your account to start off." "Uh.......uh...." "Hello? Miss??"
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Charlotte Do'urden
(@JustCallMeJuneX) reported
@BrendanSinclair @johnspinos Ubisoft have been doing this for a while now but not this bad, I've stopped buying their gams now because of this and other issues.
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Metal Rican
(@MetalRican) reported
@cageslader911 @Ubisoft When they were pumping them out every year, hell yes - that's also why they were so broken on launch
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Arran Morton
(@MortonArran) reported
@JoeyAGamer @Ubisoft It got so bad with mine that literally after every few missions I would exit the game and go back on it just to check that it had saved. Also the Audio issues where it would cut out randomly or in cutscenes or after taking a screenshot
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JoeyA
(@JoeyAGamer) reported
@Ubisoft The worse thing in WDL is that NPCs remember u hit them with the car even tho it was fom a glitch, and I bought the deluxe edition. I'm a total clown 🤡
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Alex Wark
(@sandpapertv) reported
@Ubisoft New World Amrine Expedition. Not a problem.
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JoeyA
(@JoeyAGamer) reported
@WatchdogsLgn @Ubisoft I literally passed through all these problems that i noted on the tweet earlier today this morning. I play on PC tho.
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Playthrough Experience
(@VBahamut) reported
@Ubisoft Terrible, it was CoD Cold War, which means my game can crash at any moment D:
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Mackenzie McDanielHyphenPaul
(@BadheadG) reported
@EalaDubh @BrendanSinclair You cannot control what ubisoft does. You can control how you will respond. If your reaction to everything is outrage it devalues the issues that matter.
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JoeyA
(@JoeyAGamer) reported
@MortonArran @Ubisoft My workaround? Ignored that mission ("Pilot Project" is the name of the mission in portuguese for me), the problem? I found another mission, recruitment one this time and it also bugged the saving system. Hideously frustrating.
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WhoWants2BKing
(@WhoWants2BKing) reported
@Ubisoft Far Cry 6 launch: go on reddit to find fix for crash after 1h of playing or 5 mins afk in pause menu. Todays update: go on reddit and wait for solution for black screen. Your support is disgusting, useless, generic replies blaming peoples cheese in their fridge. Ubisoft sucks!!
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Simon Davies
(@davies_sk89) reported
@Ubisoft Far cry 6, so incredibly frustrating. My textures aren’t going to load properly, and I’ll randomly stutter around the place and occasionally crash to the desktop.
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Crypto Zoology UBI
(@AbstraitWolf) reported
@heavypress__ Like, I generally do not have a problem with the WISYWYG style of MTs Ubisoft does, but they only have a few games where having a long term social retention is part of the game, like their Tom Clancy titles.
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سيف
(@i__d__kx) reported
@Ubisoft Fix your games first
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Joshua
(@SquashCee) reported
@Sparbuck47 @Spectral_Lens The DRM anti piracy software wasn't an issue, it was eventually cracked and the game still had issues. Unfortunately Ubisoft aren't good at making PC Ports. A lot of people have experienced screen tear and a drop in frame rate and resolution.
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Gio Irving Chambliss
(@BluIrving41) reported
@Ubisoft is the update I'm seeing just now finally going to fix the respawning enemies in Far Cry 6? 😬
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Tyeluh🇨🇦
(@TyeluhR6) reported
@GoobyR6 @Rainbow6Game Ubisoft will respond to performance issues but can’t tell us that they don’t know how to deal with the cheater problem they avoid it
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Arran Morton
(@MortonArran) reported
@JoeyAGamer @Ubisoft I never really had a specific mission that it stopped (or that I noticed) it would just be every few hours it would stop saving or just randomly stop saving. all I got off Ubi support was “We’re currently working on these issues” and it has been 11 months (when I played it)
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ravsravsravs
(@ravsravsravs) reported
@Ubisoft Fix your games you **** hole company. The service you force everyone to use just play the software is fundamentally broken
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Spooky McCree
(@urahonky) reported
@StreetsofGage I mean I wouldn't be taking it seriously. I'd immediately report it as spam and move on with my life. But I also don't think I login with my Ubisoft account when I play their games because they do stuff like this.
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Chonker is doing Spooktober @Dead Space
(@KelianvandenB) reported
@BrendanSinclair I don't see the problem here at all though, this is a genius bit of marketing from Ubisoft. also providing you stats, if you find this offensive or makes you guilt ridden that's on you. I laughed when I got this email and thought it was well done.
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Sarah White 🏳️⚧️🏳️🌈
(@squeak_easy) reported
@gjkendall @GoogleStadia We're getting less updates now and they're still not getting anything outside Ubisoft and piffling ports... They don't advertise... They don't promote... They haven't updated the power... They haven't expanded the service... It's done. I'm done.
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OrangeDragonGaming
(@ODG_Online) reported
@Ubisoft FIre Emblem Three Houses. Just after the major character reveal. War has just broken out, and it's on the hardest difficulty setting. It's a very bad day.
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Arran Morton
(@MortonArran) reported
@JoeyAGamer @Ubisoft Do you have the save issue where it randomly stops saving so when you exit the game and return you found that you have lost 3-4 hours worth of game time?