Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/18/2026 19:00

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (21%)

    Online Play (21%)

  3. Game Crash (12%)

    Game Crash (12%)

  4. Glitches (12%)

    Glitches (12%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Sign in
FranceSaint-Médard-en-Jalles Online Play
AustraliaPerth Online Play
UkraineUzyn Sign in
United StatesSan Antonio Sign in
SpainSan Martín de la Vega Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Marlex Patrick D'appollonio (@Marlex) reported

    a) I don't care; b) I hate hackers as much as the next person I'm an ex-game developer for Ubisoft if the curriculum gives me any sort of credit/truthfulness. I know what cheats can do to a live game service very well, and I'm not gonna be the one incentivizing its use. 11/12

  • AntwanGuimond1 Antwan Guimond (@AntwanGuimond1) reported

    @Ubisoft fix rainbow rn. It be hella broken

  • dreary250 average bing search engine enjoyer™️ (@dreary250) reported

    @BikiniBodhi I was stats banned almost 6 months ago now and the only messages I’ve received from Ubisoft support regarding it are automated messages saying that manual bans can’t be reversed and that they aren’t made in error

  • dreary250 average bing search engine enjoyer™️ (@dreary250) reported

    @BikiniBodhi I was stats banned almost 6 months ago now and the only messages I’ve received from Ubisoft support regarding it are automated messages saying that manual bans can’t be reversed and that they aren’t made in error, word for word copy+paste email every time.

  • Champin_Triston Triston Champine (@Champin_Triston) reported

    @UbisoftSupport I can’t get logged into my Ubisoft connect thought you guys fixed the issue

  • funkyslifer2021 𝙎𝙡𝙞𝙛𝙚𝙧 𝘼𝙙𝙖𝙘𝙝𝙞: Spooky Month Mode 🎃 (@funkyslifer2021) reported

    PT4 Driver 1 y 2 (Ubisoft) (1999, 2000) Crash Bandicoot 1,2,3, Crash Team Racing (Naughty Dog, SCE) (1996, 1997, 1998, 1999) Klonoa: Door to Phantomile (Namco) (1997)

  • NothinButSkillz NothingButSkillz (@NothinButSkillz) reported

    Anyone else having issues logging into Ubisoft Connect? on PC? Been trying for a few hours now says service unavailable. @UbisoftSupport

  • Kapralek1 Bartek (@Kapralek1) reported

    @UbisoftSupport Hi, i've got this problem where i couldn't login into my account because of "ubisoft service currently anavaiable" and i have this problem for two days now. Yesterday i've managed to log in after restarting my PC but today i was trying over and over with no result

  • lucasvvrld lucas (@lucasvvrld) reported

    what is this ubisoft service is currently unavailable

  • Tacit_Blade TacitBlade:HouseofBlade (@Tacit_Blade) reported

    @lexibrat_ @Ubisoft Totally agree anyone breaking NDA should have their accounts banned and be prosecuted I've been testing games for a while now and not once broken the NDA rule

  • ronan78028252 ronan (@ronan78028252) reported

    @UbisoftSupport I can’t get into Ubisoft connect can u fix it

  • ShayneEmmert Shayne Emmert (@ShayneEmmert) reported

    @UbisoftSupport I can't log in to your Uplay launcher. Just says "A Ubisoft Service Is Not Available" above the login. This is the issue with everyone needing to police the game world with their own launchers.

  • H3rraM4juri H3rraM4juri🇫🇮🇺🇦 (@H3rraM4juri) reported

    @arnotsdgreat @Ubisoft Making the game f2p would just be ultimate blow to the game because you can just create new accounts and get the game for free just like what happened to csgo it would just increase the hacker problem then solve it

  • Dr_Survival_23 Dr_Survival_23 (@Dr_Survival_23) reported

    @Ubisoft @UbisoftSupport You guys are horrible. I’ve been trying to get in touch with you, because I received an email about the closed test for heartlands. When I try to sign the NDA, I get an error. I tried the forums and everything, but get nowhere!

  • MiamiChristine MiamiChristine (@MiamiChristine) reported

    @UbisoftSupport Looked at my email again - realized it was not about Rocksmith Plus - it was about Ubisoft Plus - so no problem on your side -it was my misunderstanding.

  • mennymcbride menny mcbride 🛸 (@mennymcbride) reported

    thank god i’ve been getting all my @Ubisoft games on sale cause goddamn, they’re all so buggy & ******. their newest game, Far Cry 6, released A YEAR AGO still crashes ALL THE TIME & there hasn’t been a fix for it. & they’re now gonna start charging $70 per game?? **** outta here

  • Lycan Lycan 🇺🇸 (@Lycan) reported

    Ubisoft Connect login servers down?

  • ChrisHung19 Chris Hung (@ChrisHung19) reported

    @UbisoftSupport Still broken, was excited to play heartland but I cannot even login. Ubisoft and EA have the worst launchers. Period

  • vanzandt_arthur Arthur VanZandt (@vanzandt_arthur) reported

    @Ubisoft Oh another broken system from a company that just wants your money with no actual form of support. Shouldn’t y’all be focusing on the release dates of your games or polishing your launcher that’s barely functional at best?

  • TKRemington Rhitney (@TKRemington) reported

    @UbisoftSupport Still broken, it says a Ubisoft service is currently unavailable when trying to just sign into my account on Ubisoft connect for For Honor

  • soggyfps Elevate Soggy | SI23 (@soggyfps) reported

    anyone else cant login ubisoft connect?

  • astristul Astristul (@astristul) reported

    @UbisoftSupport @Turtle41924175 I'm having the same issue on PS4! The only "workaround", in order to play co-op missions, would be to unlink your Ubisoft account from your console!

  • sovuldren9184 Hayley (@sovuldren9184) reported

    @BungieHelp Just to add there's a bug or sum with battle eye after a season I got the plum error from nowhere the fix is reinstalling it all the time it happens more when I play my ubisoft games it uses the same anticheat, I've seen ppl with the same issue on steam

  • AntwanGuimond1 Antwan Guimond (@AntwanGuimond1) reported

    @Ubisoft fix rainbow

  • CracksMurda Murda Cracks (@CracksMurda) reported

    @PlayStation @Ubisoft @Rainbow6Game FIX YOUR ****** GAME SERIOUSLY ITS FUCKINNG ANNOYING HOW I CANT EVEN PLAY RANKED WHEN YOUR STUPID *** SERVERS KICK ME MID GAME FROM GAME AND ALL ITS ******* RETARDED

  • convex04 Convex (@convex04) reported

    Does anyone know how to fix the error with ubisoft that says ubisoft service is currently unavailable?

  • TyroneRRaw Tyrone Raw (@TyroneRRaw) reported

    @UbisoftSupport Still getting "A Ubisoft service is currently unavailable..." error when trying to play Assassin's Creed Odyssey on PC from Australia.

  • DeclanJamesMcD1 Declan James McDonald (@DeclanJamesMcD1) reported

    @arnotsdgreat @Ubisoft Before this game becomes free to play, they need to fix the MnK problem on consoles.

  • vanzandt_arthur Arthur VanZandt (@vanzandt_arthur) reported

    @Ubisoft your customer service is broken. Unable to actually get help because you removed the phone support without fixing your own page. Nothing like a death loop while a company ***** you over with no form of support. Great business strategy guys, really.

  • The_Tr3nch Tr3nch (@The_Tr3nch) reported

    @UbisoftSupport Specifically, I can not log into Ubisoft Connect on PC. Says Ubisoft service is currently unavailable. Been trying all day.