Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Online Play	1 day ago
Dieppe	Sign in	3 days ago
Tours	Sign in	3 days ago
Salvador	Sign in	3 days ago
Calais	Sign in	3 days ago
Bavay	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DlynK (@ShadowDlynK) reported 2 minutes ago

  @ls4290 @Jorraptor There IS a distinction to make. One player using a service (Gamepass, Ubisoft+, etc) is not the same as one player buying an individual copy.

• 
  Spycey.R6 (@Spycey05) reported 2 minutes ago

  @Ubisoft gets a cheater problem on siege and decides to penalize players for trying to avoid playing them?? make it make sens please

• 
  Jorgito El Jotito🫨 (@JorgieBby) reported 6 minutes ago

  I’m genuinely disappointed in how bad the remake of AC Black Flag. It looks visually good, but it is plagued by SO many bugs and quality issues. All the positive reviews had to be paid advertising. @Ubisoft needs to provide a serious patch. It’s a huge letdown for a classic.

• 
  FunkyClam (@FunkyClam) reported 9 minutes ago

  @Ubisoft Can you fix your mess please?

• 
  Neglected Toast (@Neglected_Toast) reported 10 minutes ago

  Gotta love Ubisoft, dolphin-028 "input incorrect password and restart" doesn't work "input incorrect password and restart" now "You're blocked from logging in due to repeated failed attempts." How can they have a login error then know the password is wrong? Ubifail strikes again!

• 
  Jakues (@JakuesTV) reported 11 minutes ago

  @UbisoftSupport @Ubisoft @Rainbow6Game EVERY GAME IS FILLED WITH CHEATERS. NONE OF MY REPORTS ARE GOING ANYWHERE, I HAVEN'T GOTTEN ANY ROLLBACK AT ALL THIS SEASON. FIX YOUR GAME!!

• 
  Game Net Corp (@GameNetCorp) reported 18 minutes ago

  🚨 Ubisoft Connect Outage Prevents Players from Launching Assassin's Creed Black Flag Resynced A Ubisoft Connect outage is reportedly preventing hundreds of players from launching Assassin's Creed Black Flag Resynced-despite it being a single-player game. According to player reports, the issue stems from Ubisoft Connect being unavailable, leaving many unable to access the game. The situation has sparked criticism from the community, as Black Flag Resynced requires authentication through Ubisoft's servers even for single-player gameplay. This means that if Ubisoft Connect goes down, players can temporarily lose access to a game that doesn't require online multiplayer. It's another reminder of the ongoing debate surrounding always-online DRM and game ownership. Have you been affected by this issue? Let us know in the comments. 👇 @GameNetCorp

• 
  Jem Nightblade (@FDT1277284) reported 19 minutes ago

  If you're whining over Ubisoft putting a bra on a statue in Assassin's Creed yet you don't whine about all the other historical inaccuracies in the games, you're probably Gamergate-MAGA pretending to be oppressed by a non-issue for clickbait.

• 
  LearningTheLaw ✝️ (@Mangalawyer) reported 21 minutes ago

  It's insane that Black Flag Resynced literally reused the original Black Flag's 3D collision boundaries, modified some animations, took assets from Skull and Bones, and slapped it all into the Anvil engine. The claim that They rewrote the entire game from scratch is absolute BS. Normies are saying, "Wow, this is a great game." Of course it is. It's literally the original Black Flag censored, built on the work of the original Ubisoft team—which doesn't even exist anymore—with some new minor additions slapped on top. That's why you can find the exact same bugs from the original, like the famous "Ghost Ship" glitch It's a cash grab at its absolute peak. They'll never be able to create a new game with this level of character development and world-building again, even if they copy every single thing the game did right.

• 
  IV (@iv_sal1) reported 21 minutes ago

  @DoorJacque3701 @Ubisoft @assassinscreed I just closed ubi connect from task manager and it fixed it self. I have to admit I was over exaggerating here a bit but this reminded me of a problem that was a pain in the *** to deal with so I got mad lol

• 
  JCarlos Mtz 💚🏳️‍🌈 (@JCarlos2193) reported 21 minutes ago

  @TheGameVerse It's @Ubisoft they don't do nothing to fix it. @Ubisoft it's 💩💩

• 
  Altaïr ibn la'Potatoe Pet ✌️ (@PotatoePet) reported 26 minutes ago

  @Sonnie_Slim @CentralScruty The remake is a mixed bag. Parkour is very buggy. OG Black Flag didnt have the same problems. Removed modern day (I mean, it's exactly what these people wanted Ubisoft to do). No Freedom Cry but at least they added the DLC islands on the map. New quests are very mixed.

• 
  Schnitzel, the Radda man (@radda_vs) reported 30 minutes ago

  @YoshiTheOreo I get what you're saying here and the vast majority of Ubisoft's internal teams are against this stuff. They do complain about it and it doesn't always fall on deaf ears. Unfortunately as long as PC stockholders still have stakes in Ubisoft, censorship issues will persist.

• 
  Wojciech (@WojciechBrejnia) reported 33 minutes ago

  @NikTek One good thing doesn't fix everything, and unfortunately, their dogshit practices are here to stay. It's not even just about the DLC costing more than the base game, or cramming live-service mechanics into a single-player game; Ubisoft went ahead and laid off the very developers who made the game. They are beyond saving at this point.

• 
  EXBEA-KIN (@Egotolegend) reported 36 minutes ago

  @MADkurious Once again the issue isn’t the micro transaction, the issue is we don’t trust Ubisoft with anything digital The micro transactions is not benefiting the devs, it is just an excuse to make us feel

• 
  Kilroy (@KilroyMr) reported 37 minutes ago

  @NormBreaker3 @spiderb0y2 Downloaded the OG game on my steam deck and found out I can't play because it requires an Ubisoft account login each time it launches. Not an original platform for AC4, but I still think it's a bad point to critique the remake over, when nobody cared enough with the original.

• 
  Dinnu daniel (@daniel_adinnu) reported 38 minutes ago

  A game so broken at launch that Ubisoft gave away its own expansion for free as an apology later became one of the actual reference tools used to help rebuild Notre Dame Cathedral after it burned. That’s the twelve year arc hiding behind “underrated.” Assassin’s Creed Unity launched in 2014 riddled with faceless NPCs that never loaded, hard crashes, and frame rate collapses so severe Ubisoft issued a public apology and gave away the Dead Kings expansion for free as compensation. Ubisoft itself later cited Unity’s damaged reputation as a direct reason its own successor, Assassin’s Creed Syndicate, underperformed at launch the following year, meaning the failure didn’t just cost Unity sales, it bled into the next game in the franchise. Here’s what the bugs were covering up. Unity’s rendition of Notre Dame took Ubisoft’s own artists roughly two years to model in obsessive architectural detail, and after the cathedral’s 2019 fire, Ubisoft donated proceeds toward its restoration and made the PC version free, while French preservation teams and media reporting acknowledged the model’s accuracy made it a genuinely useful visual reference during reconstruction planning, alongside professional laser scan data. A broken launch title ended up contributing, years later, to restoring the actual building it was criticized for merely rendering well while everything around it crashed. Jean Guesdon, the game’s head of content, didn’t just call it underrated in passing. He specifically credited its parkour system as the best traditional movement the series has ever produced, still cited by fans and critics as unmatched over a decade and multiple sequels later. Ubisoft backed that claim with action rather than nostalgia alone, shipping a native 60fps PS5 and Xbox Series X/S patch twelve years after release, plus 4K support, a level of technical investment publishers rarely give a title from over a decade earlier unless the underlying game actually earned it. The lesson isn’t that Unity was secretly perfect. It’s that a launch disaster and a genuinely ambitious, later vindicated game can be the exact same product, and it took twelve years, a fixed frame rate, and a cathedral fire for people to stop confusing the bugs for the game itself.

• 
  ᴀɪᴅᴀɴ (@LilShotX_Music) reported 40 minutes ago

  @TheRealZephryss @Ubisoft u better listen. DO NOT FIX THIS

• 
  Mr Quig (@wereisEldenring) reported 44 minutes ago

  @AtlsShrugd @Ubisoft Yeah, I was gonna get the game but money is kind of tight right now, but I ended up getting Black ops one in Black ops two on PS five and oh man I hope they fix the matchmaking with the lobbies and all that

• 
  (C) Hezekiah Moscow. (@Oogway__) reported 45 minutes ago

  @Dimah_bA The Problem Is People Hate Ubisoft So Much That This Same Slicing Of Fruits Becomes A Serious Problem Once A Ubisoft Game Doesn't Have It. I've Even Seen A Comparison Like This Before. It's The Blind Hate That & Agenda That Tweet Is Pointing Out (Hopefully) & Not Melons.

• 
  Christian (@FIRChristian) reported 45 minutes ago

  @UbisoftSupport Fix: Don't use a VPN. I guess it interfered with the 'connection' to the Ubisoft servers and would kick me offline, therefore "crashing" the game.

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 48 minutes ago

  Jean Guesdon, a lead developer behind Assassin’s Creed Unity, says the game is “one of the most underrated games in the Assassin’s Creed series,” even though its launch was a disaster. When Unity released in 2014, it was full of bugs, glitches, and performance problems. Ubisoft released several updates to fix it, apologized to players, and made the Dead Kings DLC free. Looking back, Guesdon says the team tried to do too much at once. -They built a huge version of Paris -added thousands of NPCs on screen -created a new parkour system -let players enter many buildings -introduced four-player co-op. He admitted that combining all those features made development very difficult. Now that most technical issues have been fixed, many fans see Unity as one of the best-looking Assassin’s Creed games Via:gamesradar

• 
  RivDax (@RivDax) reported 50 minutes ago

  @SparklyEffects An error in the codex @Ubisoft @assassinscreed

• 
  Lordship of Uncreation (Busy) (@Antibluebirdy) reported 51 minutes ago

  @TheRealZephryss If I remember back in old days, Ubisoft said something along the lines of how broken features were considered as canonical glitches in the Animus.

• 
  Verminlord Vernon, Channel 6 News (@123_vermin) reported 51 minutes ago

  @brobarian_87830 @G0ffThew a minor glitch, due to OP not fixing his graphics setting apparently, is a nothing burger compared to the legit dogshit decisions Ubisoft has made: from microtransactions, forcing their ****** Ubisoft Store on PC, Skull and Bones. Priorities man. Have them.

• 
  GP游戏脉动 🎮 (@TheAnnaji) reported 52 minutes ago

  @RetroDirkGaming Like I said before, I’ve already talked about why I don’t like the GTA 6 Ultimate Edition. Rockstar has done similar things before with Red Dead Redemption 2. My bigger problem is with companies like Ubisoft, which go much harder with this kind of monetization. Capcom did it with Dragon’s Dogma 2, and I hated it there too. My point is simple: if you want me to spend more money, give me something meaningful. Give me a real expansion or DLC that adds new gameplay, stories, or content, not a bunch of cosmetics or shortcuts that feel like they’re just trying to squeeze every last penny out of me. And please don’t tell me layoffs are happening because I didn’t buy cosmetic DLC. I don’t buy that argument. I know almost every company does this now. That doesn’t mean I have to like it. I’ll always be against this kind of monetization because, to me, it’s lazy and adds nothing of real value.

• 
  Amine to you 🇵🇸 (@aminomontana) reported 55 minutes ago

  @AlexHaye5 @Ubisoft @UbisoftSupport Try to diseable the CPU Hyper-Threading on the BIOS paramètres, I think I fix the same issue

• 
  Rob Vasey (@bloodmoon666) reported 56 minutes ago

  @Ubisoft The lag in this game is absolutely shocking. It’s an utter disgrace that you release a game with this amount of lag have you ever heard of a thing called playtested?

• 
  You Wouldn't Know (@KaD3M_) reported 56 minutes ago

  @_Deez_Games @MADkurious Laugh off the problem all you want, supporting companies like Ubisoft with their anti-consumer practices will ensure the industry stays ripe with greed.

• 
  The White Queen (@WhiteQueenNV) reported 59 minutes ago

  @plnkmnwlt @GeneratorRexy @Ambiili The problem is that the six hours of additional content is largely not good. The production values are very bad, all the voice actors sound completely out of character. It's such a whiplash between old and new Ubisoft.