Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (65%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maubeuge	Glitches	1 day ago
Mexico City	Sign in	2 days ago
Cehegín	Online Play	6 days ago
Weimar	Sign in	6 days ago
Pessac	Online Play	6 days ago
Escalquens	Glitches	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FinalBoss.io (@FinalBoss_io) reported 3 minutes ago

  "In production" means nothing in 2026. The Division 3 isn’t competing with rumors. It’s competing with Ubisoft’s live-service track record. No gameplay. No setting. No release window. Just org-chart updates, job listings, and the usual online-systems language every publisher uses when they want the forever-game upside. That doesn’t mean it’s doomed. It means the real question isn’t whether The Division 3 exists. It’s whether Ubisoft can make a sequel players trust to survive its own roadmap. Because that’s the franchise tax now. Not excitement. Proof. A good Division 3 is absolutely possible. But after this many years of "we’re listening," roadmaps, resets, and live-service drift, nobody should be clapping for a production status update. Ship the game. Ship the plan. Then we can talk.

• 
  Chris (@Dude_Largepants) reported 3 minutes ago

  Maybe it was a post outage dickup, but late last night a lot of my Ubisoft games were showing up as Play Anywhere titles. They're not showing up on the app but they were on my Xbox and Ally X.

• 
  publius (@realGorillaTape) reported 4 minutes ago

  @Sneklul Nothing else matters until they ban the cheaters. Refusing to focus solely on this point allows Ubisoft to continue ignoring the problem.

• 
  Igor (@Silva_costa_07) reported 5 minutes ago

  @NikTek When Ubisoft included a lot of NPCs and the game launched broken with FPS drops, you guys bashed the company—so they never did it again.

• 
  America First 🇻🇦 🇺🇸 🇮🇱😺 (@magaman28) reported 5 minutes ago

  @madelineefry @MichaelKnipp Yeah I follow @heelvsbabyface and he has been exceptionally gifted with spreading the message that games are getting woke and the publishers are dying. 2025 was the worst year Ubisoft ever had. Xbox is slowly dying. We are seeing the gaming industry crash hard in real time, and it's sad.

• 
  Afyyy (@Afyyy12) reported 6 minutes ago

  @UbisoftSupport I don't have the download button there , can you fix that for me? ubisoft Support

• 
  The Raven (@RavenMentore) reported 7 minutes ago

  @GeminiKurosaki @MADkurious Most license keys if not all now to this day are account bound. Meaning you can only login from that account on other devices, but even Ubisoft has implemented a 5 limit activation, machine limit basically.

• 
  RJTHEGAME (@RockyWhu) reported 10 minutes ago

  Steam certainly but even Gog, EPIC etc hardly ever goes down and Sonys digital library is nowhere near Valves for security, stability or prices Ubisoft I've had issues with mostly but that's it on PC If Sony want to force Digital only worldwide then they need too improve their service

• 
  The real Mark Eff (@EternalDragonX2) reported 12 minutes ago

  @zacczacci @JayShockblast Have you ever played a Ubisoft game near launch? They literally ALL have issues.

• 
  ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported 12 minutes ago

  @Rainbow6Game @MrBoomeranggg OMG FIX YOUR **** UBISOFT

• 
  WizDev (@WizardlyDev) reported 13 minutes ago

  @SlayzieVII Mostly due to Ubisoft crunch time leading to that specific issue. The pacing has more of a finished and cohesive start middle and end. Origins lingers so much and you have to find an alternative motivation to force yourself to engage.

• 
  Prophet of providing providence (@Telepathic_hman) reported 13 minutes ago

  The cutscenes need to be locked 60fps, film grain and chromatic aberration disabled and then you got an INCREDIBLE beautiful game then, Ubisoft and EA have fixed these issues or had them on toggles at launches even

• 
  L0CKE (@L0CKEval) reported 13 minutes ago

  holy ******* ****.... @Ubisoft this is unacceptable. the game is COMPLETELY UNPLAYABLE. typical ubislop dogshit. fix it. now.

• 
  monster_energy (@monster_gamin) reported 15 minutes ago

  @Ubisoft Fix your bugs in ac black flag please, I can't play for over 3 days now on my deluxe edition 👌

• 
  Dan (@DanMontgomery87) reported 16 minutes ago

  @TheGameVerse And this is exactly the problem with Ubisoft, they’re literally the French equivalent of Naughty Dog, all they know how to do is remake and remaster existing games with very few new IPs

• 
  FinalBoss.io (@FinalBoss_io) reported 17 minutes ago

  3.5 million copies in 14 days for Black Flag Resynced. Turns out players will, in fact, buy the game when the pitch is simple: A thing they already love, made easy to buy, running well on PC, without smelling like homework. The funniest part is Ubisoft beating its own full-year expectation in two weeks with a remaster of a 2013 game while the broader business still needs a restructuring story wrapped around it. That’s not nostalgia performing a miracle. That’s demand looking obvious the second a publisher stops fighting it. Credit where it’s due: 100k+ concurrent on Steam is a real result. Players showed up. Ubisoft shipped something people felt was worth paying for. But let’s not turn one win into a fog machine. A legacy hit overdelivering does not magically solve the trust problem that made "just sell me something good at a fair price" feel like a corporate breakthrough. Still. Nice reminder that consumer demand is not mysterious. Sometimes the market research can be replaced by making something people actually want.

• 
  🌾 (@Omanthegreats) reported 18 minutes ago

  @UbisoftSupport Hello Ubisoft Support, I am experiencing a critical issue where my Ubisoft account has been hacked and the primary email was changed to a Hotmail address without my authorization. I cannot log in anymore.

• 
  Christopher Sherrill (@tacticalsage) reported 22 minutes ago

  @MissMacCassie @TheDivisionGame @Ubisoft 1/ Damage to Armor (DTA) is a good stat, though most go for Damage to Targets Out of Cover (DTOC, there's other variations of this abbreviation). DTA is good against purple and yellows. Nearsighted should address a lot of the handling issues, but you'll need to fight closer...

• 
  Alex Blackwell (@Commandant_Alex) reported 22 minutes ago

  @StormslayerDev This is when ubisoft was at their best. Loved this and broken bond. Sad they never got to continue into the shippuuden era.

• 
  ✝️ 🇺🇸🏳️🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ymfusdtns) reported 24 minutes ago

  @Ubisoft should fix AC1 so that it natively supports modern controllers on PC.

• 
  Endymion (@EndymionYT) reported 26 minutes ago

  PLATINUM TROPHY 213 ASSASSIN’S CREED BLACK FLAG RESYNCED A pretty good remake but I have problems with it too. While the majority of what I enjoyed in the original is kept in tact, personally what was added was inferior to the base version imo The new officers were okay, but I found this remake lacking in meaningful additions. Weapons are still very limited, there’s no muskets to shoot now & the game desperately needed more variety in the combat/build crafting area. The amulet system or whatever they call it where your little trinkets give you buffs is a step in the right direction without going full blown RPG, but I would’ve loved to see more variety in weapons & what Edward could use. Build him as more of a swordsman or gunner for example would’ve been cool. They’re on the right track at least. Only trophy that was annoying is the one where you need to fill every piece of the mansion with art. Cause you have to rely on RNG to get it. Although all in all, a rare win for Ubisoft, even if again I have problems with quite a bit of the game still. Some facial models look bad still, game needed more variety & as a remake imo they could’ve gone further But if you compare this to Shadows, I mean this game is way better obviously. I hope they remake Rogue, cause that game deserves more love. Anyways moving on, hopefully Ubisoft learns from this & maybe do a Black Flag 2 some day. The audience clearly wants it & Edward is still one of the best protagonists in AC history

• 
  Cpt_FoxMox Offical Vtuber.| Pre Debut (@Cpt_FoxMox) reported 27 minutes ago

  @mikumonk @alexistexan2015 @Pirat_Nation Linux is noob friendly. After 2-3 years on it, the only issues I have ran into is games that use certain kernal level Anti cheats. I personally haven't seen any other anti cheats not work. The only exception is the one Ubisoft uses for certain games but that's because Ubisoft.

• 
  RogueBully Gaming (ならず者いじめ) (@RogueBully) reported 27 minutes ago

  @TheDivisionGame Constantly getting Delta 3 error!! Game is unplayable!! Come on Ubisoft!!! This **** is unreal, unplayable.. what is going on today!!! @TheDivisionGame

• 
  Max (@Max81101137) reported 28 minutes ago

  @DanMontgomery87 @IGN Just saying I’m not buying any PS game ever again - or console, or bothering to fix my 4 broken Dualsense… or CERTAINLY not buying any Ubisoft game minus Rayman… but you already don’t own any digital game purchased on Steam, stores… even some physical games aren’t owned.

• 
  Comic Melon 🍈💖 (@ComicMelon) reported 29 minutes ago

  @KriKrix11 A lot of games solve this by simply graining/noising the skybox at a fairly high depth, and dithering it down. Ubisoft seemingly doesn't do this for whatever reason. Bit of a problem with their games overall sadly, they just expect the TAA and grain to "fix" it.

• 
  Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported 29 minutes ago

  @carygolomb The Ubisoft launcher is genuinely broken for some games and has been for years. Try Trials Rising if you have it. Won’t launch anymore. Hundreds of posts on Steam about this, they suggest the same bullshit every time with no fix in sight.

• 
  . (@Silva_costa_07) reported 38 minutes ago

  @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

• 
  Rei Tsukino ☕️Coffee Cat☕️ (@ReiTVT) reported 49 minutes ago

  @Dexerto Of course he's going to say that. Never mind it was Ubisoft who put the DRM and physical media issue on the map for normies with The Crew's shut down.

• 
  Moonlight Dragoon (@Z_Silvestri) reported 51 minutes ago

  The problem is that they tried to do this with immortals and no one played it. I've been saying it for years but these teams don't want to make AC and far cry anymore and ubisoft is the one that keeps making them put the branding on it cause it's the only way it'll sell

• 
  amin mn (@aminmn09) reported 58 minutes ago

  @MitchHasWAP @RaiCadis2211 @TimoTweetss the problem with ubisoft game nowadays is that they blow everything that are interesting in the first couple of hours and then it quickly become a slog... look at ac valhalla, at first it is interesting and then it become mind numbing boring when it is about fulke