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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Messaging (34%)
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App Crashing (28%)
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Connection (26%)
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Sign in (6%)
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Multimedia (3%)
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Glitches (3%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Köln |
Connection | |
 la Vall d'Uixó |
Glitches | |
 Yangon |
Multimedia | |
 Asunción |
Sign in | |
 Götzis |
Connection | |
| Gütersloh |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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ViberHelp
(@ViberHelp) reported
@dasistalexander @Viber @kulotissima Hey! Our developers will begin working hard to find a fix and hopefully release it in one of our future versions. In the meantime, you can access the Chat info screen by: open a chat > swipe left to access the Chat info page
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Angry Leader
(@angry_leader) reported
. @Viber can you please make bug fix for new iOS 16 for iPhone( in chat conversation is not possible to see status of contact). Thanks 🙏🏻
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ethelMEspiritu
(@EthelMEspiritu) reported
@chengtolentino Naku naku @Viber can you help us figure out what happened after updating to iOS16? Why we can’t view members of a group chat? And what happened why our messages got deleted?
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Zemii_00
(@zemii_00) reported
@ViberHelp When are you going to fix all the problems experiencing with Apple IOS 16? No online status, no translate, reduced functionality, sluggish message delivery and arrivals.
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Amyrrh Rosas 🎀
(@AmsRosas) reported
Ugh @Viber ‘s chat info and media collapse thing is not working after updating to iOS 16 😩
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tushargujral
(@gujral002) reported
@ViberHelp @solaris1347 I was been expecting this long time we users know the things thats why we first troubleshoot steps ourself then only report to you guys. Atleast now you guys replied that you are trying to fix the issue
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Kamen 🇦🇹 ☀️
(@Kamen_ATSR) reported
@ViberHelp Its not only me with the problem 😔 i already saw reviews of other people at the downlod are of the app store from apple the viber app. The peoble wrote and complain about the same problem !
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Giulia 💛💙🌻🌻
(@legsturdyprog) reported
@JamesTu21286596 @ViberHelp When will you fix the problem? I can't unhide a key conversation for my job because of that bug!!!
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Doredori
(@yipiyeyeye) reported
@iddonthavethink @ViberHelp Hi! may I know how is the update about your issue? I also experience the same thing😭Thank you
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Matt Marenic
(@MattMarenic) reported
@Viber @ViberHelp when will you fix iOS 16 bug. Name of contact is placed to low under conversion
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enzo
(@enzoyanu_) reported
@Viber @ViberHelp Hi, I cannot view or click the profile at the top using my iphone. I think it’s a bug from iOS 16. Kindly fix. Thank you!
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gwyneth
(@gwynethsantos_) reported
@Viber pls fix the app ASAP this is so annoying na I can't see chat info after updating to IOS 16 ty
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Helen
(@chronicknitting) reported
@viber Since I installed iOS 16 on my iPhone 12 I can’t see whether the person I’m chatting with is online or not. There is a tiny icon for a drop-down menu but nothing I do makes it drop down. Is this a mistake or is it a new feature? I really liked it the way it was 🤞🏻
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Señor Jalapeño
(@senyorjalapeno) reported
@nikolaymivanov @Viber @TechCrunch OMG i have the same problem. All the names / group names are not accessible even when being pressed…
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EnZed85 🇳🇿
(@pranay_nz) reported
@Viber please release a update to fix the alignment in the app of the contact name when you open a chat.
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Antonio
(@selvetella82) reported
@Viber hi, after IOS 16 update on Viber the contact status no longer appears or rather the page is crushed. How to solve problem?
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Darlington Ekene
(@Lord__Darl) reported
@Viber My Viber account was blocked. Please what could be the problem and what do I do?
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Giulia 💛💙🌻🌻
(@legsturdyprog) reported
@JamesTu21286596 @ViberHelp It's a real problem
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ViberHelp
(@ViberHelp) reported
@enzoyanu_ @Viber Hey! Sorry you're experiencing this issue. We know this has affected your Viber experience and we hope to fix it ASAP. In the meantime, you can access the Chat info screen by: open a chat > swipe left to access the Chat info page
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him
(@yeaightt) reported
@ViberHelp help please I opened a support ticket but they haven’t got back to me a second time could u dm me
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Jeanne2005
(@Jeanne2005) reported
@ViberHelp hope there will be a fix coming up soon for group or individual chat since the info on the top is not accessible with the ios16 update.
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Bob Maveric
(@solaris1347) reported
@ViberHelp @gujral002 So why did you guys told me to reinstall my Viber in the first place while you knew about this problem?
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Kamen 🇦🇹 ☀️
(@Kamen_ATSR) reported
@Viber Since the last update the row is not visible anymore in a chat under the name of the contact to see when the contact was online or to open his profile! This row is not visible anymore and i cannot click on it ! Please help! I hope there comes a bigfix as soon as possible🙏
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Abhishek K
(@Abhikumar199) reported
@ViberHelp @Viber - do you have any SLA for any issue. I'm awaiting call or update for 1511584323 from last 2-3 days.
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Aleksandar
(@dasistalexander) reported
@Viber @kulotissima since I updated to 16 I can't see online contacts, when do you think you can fix it
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JL
(@juanluis_4u) reported
Hello! Who’s using @Viber here? Are you also experiencing issues where previous messages can’t be seen anymore especially in group chats? And you cannot seem to click on the contact to view details of the person??
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Bob Maveric
(@solaris1347) reported
@gujral002 @ViberHelp It is still the same. I reported the bug. They asked to re install the app but id didn’t help either. I still have the same issue.
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James Turner
(@JamesTu21286596) reported
@ViberHelp When are you going to fix all the problems experiencing with Apple IOS 16? No online status, no translate, reduced functionality, sluggish message delivery and arrivals. Few examples.
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Christoffer King
(@christofferking) reported
@Viber please fix the bug on iOS16. The members in group chats are not showing up.
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Rics
(@ricsmd) reported
@Viber When will you fix your interface on iOS 16?!