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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Messaging (28%)
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App Crashing (22%)
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Connection (22%)
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Multimedia (14%)
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Sign in (11%)
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Glitches (3%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Audenge |
Messaging | |
| Rennes |
Messaging | |
 Cairo |
Connection | |
 Kičevo |
Messaging | |
 Berlin |
App Crashing | |
 Makati City |
Multimedia |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Annoushka
(@oushki) reported
Hey @Viber once again I cannot activate the app on my new phone! I’ve submitted a ticked but zero response. Please help! Last time you reset my account and it worked like a dream.
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Sarthak
(@_sarthakkaushik) reported
@ViberHelp I'm trying to make a call but I get the error that call failed. I think my account marked as spam even though I only dialed my parent's number. Please take a look into it. I appreciate if you can unblock my account.
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martin Taylor
(@martinT32443496) reported
@Marcel13081325 @Viber Trust me when I say there's only one person that's been able to achieve something good without any form of delay and that person is #omayitech from Instagram, don't know much about this things but I know enough to tell you that #omayitech on Instagram is the only source of help
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martin Taylor
(@martinT32443496) reported
@SJ_Mateyo @Viber @ViberHelp Trust me when I say there's only one person that's been able to achieve something good without any form of delay and that person is #omayitech from Instagram, don't know much about this things but I know enough to tell you that #omayitech on Instagram is the only source of help
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rabaca
(@rabaca14) reported
@GdoubleU92 @Viber My account also got hacked and support service aren't doing anything about it, so l contacted (cyberdigitalhelpdesk) on instagram he successfully retrieved my account. he's legit and reliable
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Abhinav
(@Abhinav21Pandey) reported
@Viber my account is blocked kindly help to enable it.
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Denys Zaitsev
(@denys_zaitsev) reported
@Viber Hello, I apologize for the message to you! My Viber account was blocked and viber support answered only bot. Can I talk to someone who can help me? Waiting feedback. Thank you in Advance!
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m . r k
(@6b72616d6d6d) reported
@Viber out dial keypad is not working on mobile and desktop.
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rabaca
(@rabaca14) reported
@DrHaseeb90 @Viber My account also got hacked and support service aren't doing anything about it, so l contacted (cyberdigitalhelpdesk) on instagram he successfully retrieved my account. he's legit and reliable
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martin Taylor
(@martinT32443496) reported
@mcyao0222 @Viber Trust me when I say there's only one person that's been able to achieve something good without any form of delay and that person is #omayitech from Instagram, don't know much about this things but I know enough to tell you that #omayitech on Instagram is the only source of help
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rabaca
(@rabaca14) reported
@denys_zaitsev @Viber My account also got hacked and support service aren't doing anything about it, so l contacted (cyberdigitalhelpdesk) on instagram he successfully retrieved my account. he's legit and reliable
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RAM GOPAL SRIVASTAVA
(@bikkusri) reported
Dear @ViberHelp pls help me
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp I already did but not solve problem.please send number that's i can call to Viber. Viber call center
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp I waited for too long but still not solve my problem
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp Viber is not going to help me i don't know why
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Tariq Qureshi
(@drqureshi_tariq) reported
@ViberHelp please help. I am new to Viber and now my account is locked. Its just the second day I am on it. Please advise and unlock me to get back in touch with friends and family..
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yaxyn
(@yaxynn) reported
Are there any issues with @Viber @ViberHelp ?
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Mohamed A.
(@AzkerM) reported
Is @Viber down? Or is it just me?
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp They evertime said we will cantact 48 hour but again not solve problem
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Hidayat Hussain
(@Hidayat52560588) reported
@Viber Viber it's already 5 and why i still blocked Viber call out on this number +964 783 137 2711. Please tell me reason. Or please give me back my money which I payed for it. Please don't cheat me. I send email they just told me wait 48 hour but Viber not solve problem
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cryptopank
(@Slava45904936) reported
@Viber since I will sell it to you at a cheap price. The transaction can be carried out through the opensea service, since the domain is fully tokenized.Understanding how important this is for you, and how you do not want competitors to get this domain name in the future web3 technolog
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp Viber please solve my problem why Viber don't want. Viber is make me so stress.
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PBont
(@PGABont) reported
@ViberHelp Can you help me with a paid plan issue?
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp Dear Viber i already make Ticket but still not working. Please help me
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Waki Boo
(@DonciscO564) reported
@ViberHelp Hi apologies but I didn't get a case number. All I got is the email above after submission of the issue
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Nikki Sylianteng
(@nsylianteng) reported
One simple change that would help reduce disinformation is making sure your app has a good unfurling experience. Sharing Twitter links on @Viber for example which is popular in the Philippines, sucks and forces people (i.e. me) to paste screenshots.
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nikki ♫
(@iam_nikuLet) reported
@ViberHelp I need help. My postpaid phone got stolen. I want to know how to deactivate my viber account my phone and recover my viber to other phone
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martin Taylor
(@martinT32443496) reported
@KapoiosKatitis @Viber Trust me when I say there's only one person that's been able to achieve something good without any form of delay and that person is #omayitech from Instagram, don't know much about this things but I know enough to tell you that #omayitech on Instagram is the only source of help
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con mều của anh hosh
(@LONE_Yong) reported
I sent you a ticket but you dont care my problem 🥲 i so sad 😭😭😭 @ViberHelp @Viber
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rabaca
(@rabaca14) reported
@tarek_alslmany @Viber My account also got hacked and support service aren't doing anything about it, so l contacted (cyberdigitalhelpdesk) on instagram he successfully retrieved my account. he's legit and reliable