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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Connection (59%)
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Messaging (29%)
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Multimedia (6%)
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Sign in (6%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oradea |
Connection | |
 Vårsta |
Connection | |
 Sydney |
Connection | |
 Houston |
Connection | |
 Taipei |
Connection | |
| Brisbane |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Lajcomsystem
(@lajcomsystem) reported
@Viber hello, I can't send messages on my account, I can only receive, what's the problem?
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A-Double K-I-K-O Bernardo
(@Iamkoikee) reported
@Viber are you having issues lately? Calls gettin dropped. Im using an iphone the person i am talking to is using an android
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José Luis Reyes
(@jlsreyes) reported
@BlackGlassesGuy @Viber My number is also blocked and I’m trying to connect with @ViberHelp! They keep telling me to reopen a new ticket and so far no help. Such a shoddy service.
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José Luis Reyes
(@jlsreyes) reported
@ViberHelp So @ViberHelp when am I going to get a reply about this issue? This is extremely frustrating as I use this to communicate with my family.
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Kevin Phetlamphane
(@phety81) reported
@ViberHelp Hello, my phone number was mistakenly placed in the spam list, I would like to have it unblocked so that I can stay in touch with my girlfriend. I have contacted Suport's address but an automatic email is sent in response, I really need my account, help me
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ابراهيم نايف خالد🇲🇻🇵🇸
(@IbrahimNayif) reported
Is anyone having problem with @Viber?
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Mimosa
(@rockowl4) reported
@ViberHelp I'm currently having a horrible issue, my old phone with my viber account will not work anymore, and i am in desperate for help since i need my chat logs restored, my family lost 1.5k euros to a scammer, and we need screenshots of the chat to be able to progress
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Dino Sulejmanovic
(@Sulejmanovic_D) reported
@Viber My points from yesterday didn't get added to my score. It says I have 7, but I should have 11. Can you fix that?
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fan_girl 💜
(@fangirlishie) reported
@Viber @ViberHelp having issues too.. Activation Failed, after 12 hours waiting, still I cannot login.. please fix, thanks
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D D M
(@purpledmjgj) reported
@ViberHelp activation keeps failing for my number. No idea why because I've never used Viber before. Please help.
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Jon Shev
(@JonYuldashev) reported
@Viber and @ViberHelp my father uses your service to call his family and friend and has been blocked for no reason. There has to be a way to unlock him
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Recovery_Team
(@Recover89751925) reported
@vmitakos @ViberHelp I will help you fixed your account
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fan_girl 💜
(@fangirlishie) reported
@Viber @TechCrunch @ViberHelp having issues logging in again, after 12 hours waiting and trying to login again.. still getting the error message.. "Activation Failed". Kindly check my email and please help, need to access the Viber... ASAP, thanks
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ttrlerka
(@ttrlerka) reported
@ViberHelp Excuse me please, could you tell me exactly where to go so that you can check the problem?
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iMustaeen #FreePalestine🇵🇸
(@xymustaeen) reported
Viber down?? @Viber
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Janny
(@Jannyjuddy) reported
@ttrlerka @Viber My account was also suspended too it was so painful but I was recommended to a professional here who help me unlock my account he can help you too if you text him for help (@fricohack) on twitter
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fan_girl 💜
(@fangirlishie) reported
@ViberHelp hello having issues with the "Activation Failed"
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Janny
(@Jannyjuddy) reported
@ttrlerka @ViberHelp My account was also suspended too it was so painful but I was recommended to a professional here who help me unlock my account he can help you too if you text him for help (@fricohack) on twitter
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Mary4
(@other_me4) reported
@odycsd @Viber @ViberHelp Same problem , no support. 15days passed and Viber customers service reply on my ticket was more or less We know you are blocked don’t send us any further ticket. You are blocked.
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👑
(@user128937) reported
I paid for @Viber's Viber Out service and all my calls keep dropping though I still have call credits left. My bank transactions still haven't gone through because it drops just before the agent could finalize everything. What a waste of money.
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Carl McGovern
(@mortgagecarl) reported
@ViberHelp @Skype It was. @Viber help seemed to blame everyone but themselves. Been with them for 10 years too.
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Mary4
(@other_me4) reported
@ViberHelp My account has been blocked and Viber customer service replied they‘ll contact me as soon as possible. But 15days have passed. How long to wait?
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Mimosa
(@rockowl4) reported
@ViberHelp I have already sent a support ticket and I'm hoping for the best, i apologize for bothering you I'm just in a panic and I'm just looking to fix this issue right away
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Fatima Zvizdic
(@Fatima_Anton) reported
@viber please help. My 80 year old moms account was suspended. She received a lot of spam prior to being suspended and isn’t sure why her account was disabled. She doesn’t speak English and uses @viber to talk to her family in Bosnia. Please help! @ViberHelp
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Zorro
(@Zorrotwenty) reported
@rockowl4 @ViberHelp Message 👉 @LordHelp07 For Help ASAP
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Iptv Premium
(@Iptv_premium_4k) reported
@Viber My Viber shows up online every 15 minutes even if I don't open the app. I have friends who have the same problem!
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MomsJustice
(@MomsJusticeUS) reported
@Viber @TechCrunch Can you work on Spam someone keeps adding me to groups of scams it’s very annoying, should fix the issue asap.
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Nicole 🍬🍭
(@baekcitracin) reported
@ViberHelp hello someone from customer service said that I can no longer be unblocked. Please help me I need to use viber again.
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Vangelis Mitakos
(@vmitakos) reported
@ViberHelp please help to unblock my account, have been blocked and don't know why... only a general description of spam reported or unusual activity, thank you
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Recovery_Team
(@Recover89751925) reported
@vmitakos @ViberHelp It’s a free service we don’t charge