Viber

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Viber Outage Chart 02/19/2025 06:05

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  1. Connection (52%)

    Connection (52%)

  2. Messaging (28%)

    Messaging (28%)

  3. Multimedia (10%)

    Multimedia (10%)

  4. Glitches (7%)

    Glitches (7%)

  5. App Crashing (3%)

    App Crashing (3%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
HungaryBudapest Messaging
PortugalLisbon Connection
FranceStrasbourg Connection
SwedenUmeå Connection
PhilippinesCaloocan City Multimedia
United StatesChantilly Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • amindidi Le jeune président (@amindidi) reported

    @ViberHelp @Viber My viber is blocked I can't compose any message now. I didn't sent spam messages. I'm a professional lecturer teaching hundreds of students. I sent messages to my students regarding the course they've enrolled. I've logged this issue but in few seconds your bots are answering.

  • Harrytecks Harrytechnology (@Harrytecks) reported

    @brucejank @Viber @ViberHelp Need help? Hit me up with a DM

  • ViberHelp ViberHelp (@ViberHelp) reported

    @brucejank @Viber Please open a support ticket right now. We will assist in resolving this issue.

  • wasaba WB (@wasaba) reported

    Does anyone experience issues with @Viber - you just get missed call alerts when you open the app. No ringing nothing.

  • jrayes Jessica Rayes (@jrayes) reported

    @Viber - hoping someone can help troubleshoot why my calls aren’t going through with the use of credits …

  • Kathbez1974 Kath Berry (@Kathbez1974) reported

    @ViberHelp hi is viber down??

  • ThisIsEdwinN enewguy (@ThisIsEdwinN) reported

    @ViberHelp can you guys please help unban my phone??

  • ekcookerbhaat usineko andaa (@ekcookerbhaat) reported

    @ViberHelp brother either tell my isp to fix my wifi or fix your app or pls study the entire paedi syllabus for me, pls do either of these to keep me sane. please please

  • Fousekis2 Fousekis (@Fousekis2) reported

    @ViberHelp Sorry. It was unblocked immediately after the first message. An after a few minutes was blocked again. It is really important tool for me. What do I have to do? Please help me

  • ViberHelp ViberHelp (@ViberHelp) reported

    @itzshyam96 @Viber Hi, we have reset your account, you should be able to activate Viber in 24 hours from now. If you have additional issues please let us know.

  • scoobert97 Vince (@scoobert97) reported

    @ViberHelp Trying to fix my account as I accidentally added it to another phone and cannot get it working on my current phone. I sent a few emails to support but got the same message back. Please help

  • Stiho5 Stiho (@Stiho5) reported

    @ViberHelp Hi, Viber team. I have a problem with one of my numbers. It replies me activation fail in more that 5 devices, also with newest version of viber. Number is 359898315443 Bulgaria. Thanks

  • brucejank BruceyJ (@brucejank) reported

    @viber @ViberHelp my fathers account is getting activation failure after uninstalling and reinstalling the app. We opened a ticket and it says his account was blocked due to being marked as spam. Please help!

  • draza011 jeunehomme (@draza011) reported

    @ViberHelp ITS not the issue it’s a feature request.

  • JoanaSalCoelho Joana Coelho (@JoanaSalCoelho) reported

    @ViberHelp hey my account was suddenly blocked “because you may have violated our terms of service”?!

  • amindidi Le jeune président (@amindidi) reported

    @ViberHelp @Viber I'm owning a private institute therefore I should contact my students via viber. Please contact me separately to solve this issue. I want to solve soon.

  • IacovouMaximos Max (@IacovouMaximos) reported

    @Viber what is wrong with your app? literally, my phone number is banned because it was reported as a source of spam or as a result of unusual activity? eh hello? , what I did is send some wishes to some friends. Can you please fix this ASAP

  • amindidi Le jeune président (@amindidi) reported

    @ViberHelp @Viber Please contact me separately I want to solve this issue urgently. This is a critical issue

  • amigammon Flibber T. Gibbett .... . ... ... (@amigammon) reported

    @Viber The Coach seems broken.

  • MarroquinH8 MarroquinH (@MarroquinH8) reported

    @ViberHelp Thank you I finally got a response after a week, to one of my tickets. To have the agent not understand the problem at all. The issue I am experiencing is that my profile and stickers were not transferred after doing a change number and my sticker market will not load!

  • brucejank BruceyJ (@brucejank) reported

    @ViberHelp @Viber He was having issues making calls to say happy New Years to our family. I tried uninstalling and reinstalling the app, and now he is receiving that.

  • Ali73878437 Ali (@Ali73878437) reported

    @ViberHelp Hey... they unblocked my account yesterday and blocked again without any reason for spam or etc... In this week my account get blocked and unblocked 5 times.. I can't understand what happened 😕.. plz help... thanks

  • realK4N Kevin N. (@realK4N) reported

    @Viber I’ve reached out to support and emailed, and I haven’t received any help or even a response

  • AirTonight2 ⚔️ (@AirTonight2) reported

    @Viber help

  • haimana Rumen (@haimana) reported

    Great service you got @Viber! Blocked my number(use it like twice a week) for spam without providing any details. @ViberHelp asks for a case # that your support system doesn't provide?! Then asking for my email, which i have to put publicly on Twitter ... very privacy-oriented!!!

  • realK4N Kevin N. (@realK4N) reported

    @Viber I wasn’t able to use your app on New Years because of an issue no one at your support had responded to me about after multiple attempts to reach out

  • crazysukku Sukanya singh (@crazysukku) reported

    @ViberHelp Hi, This side sukanya. I've been using Viber for the last 2-3 Years that is an amazing app, but now I'm facing an issue. Please help me to solve that problem otherwise I will lose all my precious moments.

  • IvanErdodi Ivan Erdodi (@IvanErdodi) reported

    @ViberHelp please help, my viber got blocked because i sent a few same messages for new years eve. Now all my conversations are gone. Is there any way to unblock my viber now?

  • THANZAWHTUT9 THAN ZAW HTUT (@THANZAWHTUT9) reported

    @ViberHelp Just now I'm connected email.Please check your email.I reply good service or bad service.Thank you.

  • amenZ21 AymenZ (@amenZ21) reported

    @ViberHelp drag and drop not working on my desktop, I hope this is just a bug?