Viber

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Viber Outage Chart 08/26/2025 20:05

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  1. Multimedia (38%)

    Multimedia (38%)

  2. Connection (23%)

    Connection (23%)

  3. App Crashing (15%)

    App Crashing (15%)

  4. Messaging (15%)

    Messaging (15%)

  5. Sign in (8%)

    Sign in (8%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaToronto App Crashing
EcuadorAmbato Sign in
United StatesLos Angeles Connection
HungarySzékesfehérvár Multimedia
SpainBarcelona Messaging
United StatesHarrisburg Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • slvrwind 𝕬𝖒𝖆𝖓 𝕬𝖍𝖒𝖊𝖉 (@slvrwind) reported

    @ViberHelp So, no help from you?

  • rostyslav999s Ростислав Салабай (@rostyslav999s) reported

    @slvrwind @ViberHelp It's normal for Viber to not help it's users

  • JanePrenderga15 Jane Prendergast (@JanePrenderga15) reported

    @Viber hi there, I have recently started receiving very odd calls and texts from the Viber app giving me an access code but I haven't use this for years and years now. and I'm currently not using it at the moment. What is the cause for this? Could you please help? Regards Jane.

  • WearItLikeArmor Mz. HYDE » A N G E L ⦁ 「A」 (@WearItLikeArmor) reported

    @Viber Hello. Is there any solution for the random capitalization of words and autocorrect that the latest versions of Viber have come with on desktop? I didn't have this problem before, and even though I had disabled the autocorrect on Windows, this problem persists.

  • parabelummm 🇷🇸🇷🇸🇷🇸 (@parabelummm) reported

    @ViberHelp I cant activate viber for 2 days,i need it for my job. Ppl from support send me same mail over and over. Thay say that my viber is activated but its not. I send them screenshot and screen record of it but they still send me same respond. Where can i send mail for actual help.

  • justinelegaspi jleg (@justinelegaspi) reported

    @Viber i also cannot download and open pdf files in my viber desktop, please help!

  • radhikari2001 Rabindra Adhikari (@radhikari2001) reported

    My Viver account is blocked again for no reason. I do not understand, why? I am really disappointed ......... Can someone please call me to discuss any issue or please give me a number to contact Viber? Hello viber, can you please check and unblock my account? @ViberHelp

  • peachycordelia Lauren (@peachycordelia) reported

    @ViberHelp You definitely need to send out an email telling people that then because a lot of people rely on your service to talk to their loved ones abroad. Good job I enquired about it.

  • cEeJBeYBi1 cEeJBeYBi (@cEeJBeYBi1) reported

    @arkynn_adriel @Viber Yeah. I called PLDT and they told me that they had technical problems in connecting with @Viber.

  • Muskanprem4 Muskanprem (@Muskanprem4) reported

    @ViberHelp Thanks Viber help support team, issue was resolved to my satisfaction, hopefully refund will be fast..will keep in touch if doesn't come in soon or d time frame given

  • HimleshYadav Himlesh Yadav (@HimleshYadav) reported

    @ViberHelp It is a chance to beat what's app and other app ,viber has all features except two way theme feature ,now hike app is shut down there is opportunity to attract all hike user and make viber more famous

  • 55krissi55 Christina (@55krissi55) reported

    @Skype & @Viber cannot be used for calling emergency services (routing, location problems). In some regions of #Bulgaria people have cable internet, but no telephone service. Thus thousands of people have no way of telephoning emergency services. #survival

  • servis2vip altom (@servis2vip) reported

    @ViberHelp please help me to unblock my number please

  • Viber Viber (@Viber) reported

    @ErikDPhillips @ViberHelp We use minimal data to provide the best service. For example, purchase history may refer to sticker purchases, and we need to ensure the system knows which stickers exactly - so they can be used. We also advise you to review your privacy settings to further control your data.

  • Muskanprem4 Muskanprem (@Muskanprem4) reported

    @ViberHelp I have opened a ticket yesterday. Here is the number #1539733458. Please help to review it, I don't want days would pass for my automatic renewal. Thank you

  • LovesTheWords Ronni Ron the Bonbon (@LovesTheWords) reported

    Hey @ViberHelp I don’t know what you did in your recent updates but I’m missing messages and I’m having difficulty sending messages - they’re remaining unsent. Please fix this

  • AntVidalis Ant Vidalis (@AntVidalis) reported

    @Viber Hi! I recently purchased an iPhone and whenever somebody sends me a photo or a video it won't open or download. In addition no contact picture is shown. I uninstall and reinstall the app several times but the issue persists. Looking forward to hearing from you.

  • drkucalo Mali Vladov (@drkucalo) reported from Donji Matejevac, Central Serbia

    @ViberHelp Hello there. I am experiencing issues with photos not being able to be sent or download, user’s profile photos are also not being loaded. On top of that, I am unable to log in on my PC. After QR code is being scanned, nothing happens. After reading interactions with...

  • djquiche Lying Dog-Faced Pony Soldier (@djquiche) reported

    @ViberHelp Yes, but I was automatically refunded and I would like a refund - I haven’t never used the service.

  • GeoX_23 GeoX_23 🎮 (@GeoX_23) reported

    @ViberHelp @parabelummm This is not a problem with certain phone numbers, it is a general issue with everyone on iOS that activated the account in the last 2 or 3 days.

  • parabelummm 🇷🇸🇷🇸🇷🇸 (@parabelummm) reported

    @ViberHelp I got ZERO help from suport, am writing tickets 2 days but no one help me. Ur forceing me to switch to Signal or telegram.

  • parabelummm 🇷🇸🇷🇸🇷🇸 (@parabelummm) reported

    @ViberHelp I cant see or download media people send me, i cant find solution and i dont get any help from you support. Any one got this problem before and how to fix it. I dont see my contacts pictures on viber. Is there any solution for this?

  • carissainez Carissa Inez (@carissainez) reported

    @ViberHelp @Viber Until now, there isn’t. I’m having issues sending messages coz its laggy.

  • parabelummm 🇷🇸🇷🇸🇷🇸 (@parabelummm) reported

    @Viber I cant see or download media people send me, i cant find solution and i dont get any help from you support. Any one got this problem before and how to fix it.

  • igityan Arsen Igityan (@igityan) reported

    Hey @ViberHelp , when I put entries into My Notes, and then when I check some of them off, I can see them "checked off" only on the device I checked them off. On my other devices they remained unchecked. Is that normal? Because I expected this to synchronize? Or I have an issue?

  • MaahilMohamed Ibrahim Maahil Mohamed (@MaahilMohamed) reported

    Anti-vaccine sentiments and misinformation on vaccination and other healthcare related issues are serious-dangerous public health concerns. Last year @PoliceMv launched an investigation into a locally-run anti-vaccine @Viber channel.

  • justinelegaspi jleg (@justinelegaspi) reported

    @Viber how to you solve issues on synching your phone and viber desktop (mac)? I tried re-installing and synching again and still encounter the same error

  • xxbigfuturesta1 xxbigfuturestarxx@gmail.com (@xxbigfuturesta1) reported

    @Viber My typing indicator has stopped working. The person can't see me typing. But I can see them typing. How do I fix this?

  • DreMorell Dre Morell (@DreMorell) reported

    @Viber are there issues with last seen not working on mobile devices and?

  • 10chanii 🌸🌸🌸 (@10chanii) reported

    Is @Viber for PC down? @ViberHelp