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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (37%)
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Connection (26%)
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Messaging (18%)
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Multimedia (8%)
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Sign in (8%)
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Glitches (3%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stuttgart |
Messaging | |
| Frankfurt am Main |
Glitches | |
 Vienna |
Messaging | |
 Warsaw |
App Crashing | |
 Vancouver |
Connection | |
| Schwäbisch Gmünd |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Morrison
(@Jessica57522457) reported
@keshabb28869013 @Viber My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to hack_expacts on Instagram and they were so helpful and reliable. They can help you.
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íввєх
(@ibbexx) reported
@Viber having lot of user interface issues now 🙄
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PearlOfTheOrientNurse
(@pearloftheor8nt) reported
Also @ViberHelp @Viber customer service sucks!!! None of them responds to your concern. #NoToViber
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Objeto verde, erizado y húmedo
(@horacioybungo) reported
Hello @ViberHelp. Are there any issues with your infrastructure today? I just had weirdest conversation with my family overseas: at some point its earlier part was “replayed” to me in an endless loop. It happened in three consecutive calls. 😳
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𝔊𝔥𝔬𝔰𝔱 𝔑𝔞𝔱𝔦𝔬𝔫 ⸮⸮ 👻🇷🇺 ⸮⸮
(@JessPhantasm) reported
@Viber Thanks. I gave up Whatsapp when it dropped support for my phone, my mum's and a mate's. Have you considered federating your service (at least for text)? (e.g. by providing a jabber connection).
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Grace Galang💻📱⌚️🖥
(@gracegal) reported
@ViberHelp @Viber I also reported this problem to Apple Support and to Feedback Assistant on my iMac
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Kyle
(@kcoltph) reported
@Viber not working right now?
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Jainish Dagar
(@DagarJainish) reported
@Viber I am unable to backup and unable to login with my viber account. Very disappointing service. I am not getting otp to my numer, please see to it
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Erskine Sam
(@ErskineSam) reported
@Viber This Service still dey? Who uses it?
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Андрiй Василашко
(@vasylashko) reported
hoping for private correspondence in #viber - not worth it, it doesn't work. I was sent photos and videos, and I saved it without any problems! And he should not have been able to save it and it should have been destroyed in one hour. @Viber
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José Jataí
(@jataivip) reported
@viber The @viberbr profile has been stopped since 2016. Please, start releasing content in Portuguese to help spread the App in Brazil.
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Vinit Nair
(@vinit_nair1) reported
@ViberHelp I made a payment for 5 dollars for Viber credit, but haven't received the same. I have contact Viber though contact us section but no replies yet. Please help
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altom
(@servis2vip) reported
@ViberHelp Ok i think your system recognised me as a spam because i have sent the same message to 20 people, can you help me opet business account? So i can sell my stuf on viber ?
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Rajesh
(@rky_com) reported
@ViberHelp This is not tech issue- just a question- can we hide caller ID!
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Konstantinos T
(@hliarixto) reported
@Viber Hello from Greece. I have a galaxy s10 plus and whenever I open a photo on a viber chat it is rotating 90 degrees. Please how can I fix this
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PearlOfTheOrientNurse
(@pearloftheor8nt) reported
@ViberHelp @viber you guys are useless!!!! Uninstall viber everyone. They take your money and viber out is not working... 🖕🏼🖕🏼🖕🏼
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Nitin Wadhwa
(@NitinWadhwa9) reported
@ViberHelp can you pls help in activating Viber on my phone. I tried it multiple times. Raised ticket as well. Not able to get sms or call for activation, Ticket #423206821
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Ronaldo Patrocinio
(@theradical96) reported
@ViberHelp @Viber Your desktop app syncing is not working at all. I already tried deactivating and/or reinstalling the desktop app several times.
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Patricia Chua
(@patriciachuaa) reported
@ViberHelp hi I need my number to be unblocked I used the viber support it didn't help my problem my number is +639955727113
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Андрiй Василашко
(@vasylashko) reported
hoping for private correspondence in #viber - not worth it, it does not work. They sent me a photo and video, and I saved it without any problems! And should have been unable to save and it must be destroyed in one hour. @Viber
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PearlOfTheOrientNurse
(@pearloftheor8nt) reported
@ViberHelp it is very important call that I am going to make and I can’t call because of this issue. What the heck?
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Aivar
(@Aivar39847001) reported
@ViberHelp Not working
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Hanne_
(@MannyMotana29) reported
@Viber @f_potkin Please do it Stop all Viber Services The Military use Mostly Viber for communication And the Govement sectors. Please shut down all services.
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so-called AP
(@0xAlexandros) reported
@Viber @signalapp Thanks for the example, but highlighting just one innocuous use case doesn’t help me understand what data you collect and sell to third parties.
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Kyle
(@kcoltph) reported
@ViberHelp is @Viber not working right now? Pls rply
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Nick m
(@Dann_y_gr) reported
@Viber Are you planning to fix videos not playing on iphone app because its encoded in H.265? Thanks
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Lauren
(@peachycordelia) reported
@ViberHelp is your local number service down? Me and at least 4 other people cannot make or receive calls.
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Grace Galang💻📱⌚️🖥
(@gracegal) reported
@Viber Copied English & Filipino messages from Viber on Mac auto-translates to Chinese language when pasted on Messages app on Mac. Please fix this glitch.
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Андрiй Василашко
(@vasylashko) reported
You hope for private correspondence in #viber - don't, it doesn't work. I was sent a photo and a video, and I saved it without problems! And it should be destroyed in one hour without the possibility of saving @Viber
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Jessica Morrison
(@Jessica57522457) reported
@patriciachuaa @ViberHelp My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to hack_expacts on Instagram and they were so helpful and reliable. They can help you.