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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Connection (47%)
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Messaging (33%)
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Multimedia (13%)
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Sign in (7%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Connection | |
 Belgrade |
Connection | |
| Belgrade |
Messaging | |
 Monmouth |
Connection | |
 Milan |
Multimedia | |
 Makati City |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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𝐒𝐚𝐫𝐨𝐤 𝐚𝐤𝐚𝐦
(@Sarok_akam) reported
@ViberHelp That doesn't help
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PTD
(@PC_Mechanic) reported
@ViberHelp I have and you said my number is blocked for span which it isn't as it's only ever used to contact family members. Your support team did nothing to help. Do I have to report the same thing again ?
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Jonny Fraser
(@jpearla2) reported
@ViberHelp @Viber @ViberHelp I've opened support tickets through both online forms with no response. Can someone please get back to me and help me with my number being blocked? My number is not spam, it's a mistake. It's urgent.
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Ajinkya Deshmukh
(@Jinkya33333) reported
@ViberHelp @ViberHelp I'm complaining this 3rd time. I'm not able to receive activation code neither via SMS nor via Call. I have already waited more than 12 hours, also uninstall & reinstall viber. But nothing worked. Kindly help. Don't ignore.
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Waki Boo
(@DonciscO564) reported
from
Bedford, England
@jpearla2 @ViberHelp I've got the exact same problem. I keep raising the ticket and keep getting the same response. I've had this number for over 16 years!
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Araya Rosei 💸 Odd Jobs Monktuber (Debut Oct. 30!)
(@ArayaRosei) reported
@Viber Been trying to sync my phone with my laptop, and it's been failing non-stop. Your website won't even let me DL the installer so I can uninstall and reinstall to troubleshoot. Are you guys having server issues rn?
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Jonny Fraser
(@jpearla2) reported
@ViberHelp My number has been blocked as spam, but it's not. I'm not getting any help from the automated help submission. Can someone please look into this for me?
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Edin
(@extract0r) reported
@MKBHD I hate when missing camera button on new lockscreen resulting in custumizing lockscreen which takes time to close.. Siri not working as expected with @Viber.. also airpods doesn’t connect allways when I need to pickup the call.. #IOS16 is a mess..
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Abdul Raziq Ali 🇵🇸
(@abdulraziqalii) reported
@ViberHelp need help
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Zaizen
(@Zaizen01242038) reported
@Viber tell me why a request to unblock a number is turned down by your customer support regardless of how much I request it. I've explained the situation countless of times but it seems to me that they're ignoring my requests now
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therealdaryl_
(@therealdaryl_) reported
@Viber @TechCrunch My account has been blocked. Please help. 😭
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Dusty Pee
(@DustyPee) reported
Anyone else use @Viber? Been having lots of issues lately of messages not sending?
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Nikita Satapathy
(@NikitaSatapathy) reported
@ViberHelp Hi, I have raised a service request with ticket number #151486842 on 10th October. I'm not able to activate my account on my phone. But I can able to activate easily on my friend's phone. Can you please tell me why I am facing this issue. 3days ago I was able to use.
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Emil Raev
(@EmilRaev2) reported
@ViberHelp Hello, could you please help me with unblocking my phone number. It has been blocked for no reason. Could you forward my request to the support team since I don’t get any response on the topic. Thanks
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Jonny Fraser
(@jpearla2) reported
@ViberHelp I already have,multiple times but I only get an automated email saying my number is blocked. So I need to speak to an actual person that can help get my number unblocked. Can you please help me?
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Armend Krasniqi
(@Armendi) reported
@ViberHelp my friend is getting this message while he tries to activate his number Activation failed Tap "Help" to learn how to activate your account
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Abhishek K
(@Abhikumar199) reported
@AppleSupport , @Viber @ViberHelp , trying to move Viber app from one iphone to another iphone but unable to do so, taken backup of data on icloud but still it's not working. Apple & Viber are clueless in that case please update your website, help forum that it's not supported.
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Dominik Němec
(@fritzeksks) reported
@ViberHelp Hello,i´ve already wrote 4 times on support but i keep getting these automatic responses. I really need Viber for my work and it just doesnt work, activacion code is not coming, i tried everything, support didnt helped at all, those are just computers. Please help,ty.
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Abdul Raziq Ali 🇵🇸
(@abdulraziqalii) reported
@ViberHelp Accidentally I have changed a public group to a private one and now I’m unable to change it to a public group.Please help me to solve this issue.
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Ajinkya Deshmukh
(@ajinkya600) reported
@ViberHelp You guys are totally ignoring my issues. I have raised 2 token ticket regarding not receiving activation code. Waited for more than 24 hrs.Sent you screenshots.Requested you to send me code. But you guys keep ignoring. Shame on @ViberHelp Ticket Number - #634201901
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milkie trinio
(@mikealtrineau) reported
@Viber is there an issue with viber out? I can't make a call.
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Manny Calupitan
(@mannycalupitan) reported
@Viber Most of the names in our Viber groups have been erased. We're having a hard time identifying participants. Why did this happen and can you fix this?
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Araya Rosei 💸 Odd Jobs Monktuber (Debut Oct. 30!)
(@ArayaRosei) reported
@Viber @ViberHelp Been trying to sync my phone with my laptop, and it's been failing non-stop. Your website won't even let me DL the installer so I can uninstall and reinstall to troubleshoot. Are you guys having server issues rn?
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Ace Magalona
(@acemagalona) reported
Anyone also having issues with @Viber’s messages not coming through real time? Seems only for private messages, group chats are okay. Will only see message pop when you open the chat. I have one friend having same issue, iOS users.
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Vasilis Liakakos
(@Dante1776) reported
@ViberHelp having a problem with one viber account (after e-banking credentials breach) and e-mails to viber support have been unfruitful. who can we contact to get our account back???
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san
(@san93472794) reported
@ViberHelp is viber down? My messages on chat groups won't load
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Tori Y Bai
(@tori_bai) reported
@ViberHelp hi I changed number and Viber account has been blocked with ‘The account has been automatically added to a block list and can not be unblocked’ can someone help?
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Danielle Glewwe
(@mrsglewwe) reported
Hi @Viber! I’ve been emailing about being locked out of my account, but I’ve been left on read 😢 help a girl out? I miss my group chats.
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RedRock
(@RedRoccck) reported
Hey @WhatsApp and @Viber, I don’t get any msg or call notifications since updating to iOS 16. Anyone else having the same issue? Notifications setting is fine, background refresh on, restarted, updated apps, to no avail.
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PTD
(@PC_Mechanic) reported
@Viber Absolute rubbish You blocked my number for no reason whatsoever and your help staff are useless I shall be making an effort not to recommend Viber to anyone