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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The following chart shows the number of reports that we have received about Viber by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Viber Outage Chart 11/27/2022 13:10

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Messaging 46.18% Messaging
  • Connection 17.56% Connection
  • App Crashing 13.36% App Crashing
  • Multimedia 12.21% Multimedia
  • Glitches 8.40% Glitches
  • Sign in 2.29% Sign in

Live Outage Map

The most recent outage reports and issues originated from:

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FranceLyon Connection
SloveniaDomžale App Crashing
BulgariaBotevgrad Glitches
SloveniaDomžale Messaging
PhilippinesMakati City Messaging
CuracaoWillemstad Connection

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Viber Issues Reports

Latest outage, problems and issue reports in social media:
  • Jannyjuddy Janny (@Jannyjuddy) reported

    @ttrlerka @ViberHelp My account was also suspended too it was so painful but I was recommended to a professional here who help me unlock my account he can help you too if you text him for help (@fricohack) on twitter

  • Jannyjuddy Janny (@Jannyjuddy) reported

    @ttrlerka @Viber My account was also suspended too it was so painful but I was recommended to a professional here who help me unlock my account he can help you too if you text him for help (@fricohack) on twitter

  • baekcitracin Nicole 🍬🍭 (@baekcitracin) reported

    @ViberHelp hello someone from customer service said that I can no longer be unblocked. Please help me I need to use viber again.

  • ttrlerka ttrlerka (@ttrlerka) reported

    @ViberHelp Excuse me please, could you tell me exactly where to go so that you can check the problem?

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    @ViberHelp @Skype It was. @Viber help seemed to blame everyone but themselves. Been with them for 10 years too.

  • lajcomsystem Lajcomsystem (@lajcomsystem) reported

    @Viber hello, I can't send messages on my account, I can only receive, what's the problem?

  • IbrahimNayif ابراهيم نايف خالد🇲🇻🇵🇸 (@IbrahimNayif) reported

    Is anyone having problem with @Viber?

  • xymustaeen iMustaeen #FreePalestine🇵🇸 (@xymustaeen) reported

    Viber down?? @Viber

  • Sulejmanovic_D Dino Sulejmanovic (@Sulejmanovic_D) reported

    @Viber My points from yesterday didn't get added to my score. It says I have 7, but I should have 11. Can you fix that?

  • Fatima_Anton Fatima Zvizdic (@Fatima_Anton) reported

    @viber please help. My 80 year old moms account was suspended. She received a lot of spam prior to being suspended and isn’t sure why her account was disabled. She doesn’t speak English and uses @viber to talk to her family in Bosnia. Please help! @ViberHelp

  • other_me4 Mary4 (@other_me4) reported

    @odycsd @Viber @ViberHelp Same problem , no support. 15days passed and Viber customers service reply on my ticket was more or less We know you are blocked don’t send us any further ticket. You are blocked.

  • other_me4 Mary4 (@other_me4) reported

    @ViberHelp My account has been blocked and Viber customer service replied they‘ll contact me as soon as possible. But 15days have passed. How long to wait?

  • Recover89751925 Recovery_Team (@Recover89751925) reported

    @vmitakos @ViberHelp I will help you fixed your account

  • Recover89751925 Recovery_Team (@Recover89751925) reported

    @vmitakos @ViberHelp It’s a free service we don’t charge

  • vmitakos Vangelis Mitakos (@vmitakos) reported

    @ViberHelp please help to unblock my account, have been blocked and don't know why... only a general description of spam reported or unusual activity, thank you

  • jlsreyes José Luis Reyes (@jlsreyes) reported

    @ViberHelp So @ViberHelp when am I going to get a reply about this issue? This is extremely frustrating as I use this to communicate with my family.

  • jlsreyes José Luis Reyes (@jlsreyes) reported

    @BlackGlassesGuy @Viber My number is also blocked and I’m trying to connect with @ViberHelp! They keep telling me to reopen a new ticket and so far no help. Such a shoddy service.

  • fangirlishie fan_girl 💜 (@fangirlishie) reported

    @Viber @ViberHelp having issues too.. Activation Failed, after 12 hours waiting, still I cannot login.. please fix, thanks

  • fangirlishie fan_girl 💜 (@fangirlishie) reported

    @Viber @TechCrunch @ViberHelp having issues logging in again, after 12 hours waiting and trying to login again.. still getting the error message.. "Activation Failed". Kindly check my email and please help, need to access the Viber... ASAP, thanks

  • fangirlishie fan_girl 💜 (@fangirlishie) reported

    @ViberHelp hello having issues with the "Activation Failed"

  • jhady_aka_shady Junaid Ashraf (@jhady_aka_shady) reported

    @Viber iPhone 14 pro max iOS 16.1.1 . I'm not getting notifications for new msgs/calls and some msgs I just don't receive . It's been like this for a while . Updated the app. Deleted and reinstalled the app . Need help .

  • JaweQwe Jawe qwe (@JaweQwe) reported

    Hey @Viber my account created a group that i didn't make. I did nothing it just created itself. How do i fix? And also what probably caused this? It has now stopped @ViberHelp

  • zouzounakis ls -l /dev/null (@zouzounakis) reported

    @ViberHelp Hey! Thanks for your response. My problem has been solved. My best guess is that for some reason your Linux app triggers some kind of security alert to your anti spam system. As a result the number is flagged as spam

  • Maksim9889 Maksim Mykhailov (@Maksim9889) reported

    @ViberHelp Do you have any live human in support? I already several times opened support tickets and got only autoreply without any help. Already two days with broken account and without any help!

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    Really disappointed with @ViberHelp @Viber Reported a problem that is stopping me from calling my clients and they are ignoring me. Poor when I have been a customer for 10 years. Ready to cancel my account.

  • zouzounakis ls -l /dev/null (@zouzounakis) reported

    @ViberHelp Trying to register my phone number after the re-installation of your app on moto g pro and i' m getting the "activation failed" message. According to the troubleshooting, there' s a possibility that your anti-spam system has blacklisted my phone number. Can you help?

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    @notactuallyagod @Viber Block them as I’m sure it’s a scam. In other matters my Viber app works, but each call I make shows a different foreign number to the recipient. Reported to @Viber but so far no fix. It’s very annoying & May mean I need to cancel my account.

  • limaila Aila Lim (@limaila) reported

    @Viber Can not seem@to send Viber message, is the App currently down?

  • odycsd Odysseus Georgoudis (@odycsd) reported

    Be careful with Viber. My account blocked for no reason. Their support doesn’t help and keeps replying with the same template. This is very disappointing, I have lost all my message history, my account was never used for spam. I don’t recommend viber to anyone. @Viber @ViberHelp