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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Messaging (39%)
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App Crashing (28%)
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Connection (24%)
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Sign in (5%)
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Multimedia (3%)
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Glitches (1%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Berlin |
Messaging | |
 Loznica |
Connection | |
 Dhaka |
Sign in | |
 Saint-Denis |
Connection | |
 Banja Luka |
Multimedia | |
 Zürich |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Salam
(@abdulmassih2) reported
@Viber please help me how to print chat messages form Viber?
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mrkbeatz
(@dsfmrkbeatz) reported
@Viber @ViberHelp down
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🇺🇸🇺🇸fontainenine🇺🇸🇺🇸
(@fontainenine) reported
@ViberHelp hey there. Asking for assistance. My Viber stoped working. I reinstalled and now I get “Activation Failed” which seems like my number got added to spam. I only talk to my family and would like service back. Thanks!
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Kimberly Wilson
(@Kimwlisom) reported
@fontainenine @ViberHelp Yeah, it's been crappie service for the holidays, mine had to get removed from Viber Spam servers, try a DM to @blaqcybertech77 or DM IG (Crimson Cyber Tech)
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Jack
(@JackPeters80) reported
@Viber This is so infuriating - VIBER HAS ABSOLUTELY NO LIVE SUPPORT You blocked me for no reason and there is no way to get unblocked? Help!
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Swapanil Yasav
(@SwapanilYadav39) reported
@Viber HAPPY NEW YEAR SUCKERS!!! GET YOUR SERVERS RIGHT WHY DO YOU WANT TO LISTEN MISFORTUNES IN A TOTALLY NEW YEAR WHY IS YOUR SERVER ALWAYS DISTURBED...... GET YOUR CLOUD ENGINEERS SOME GOOD PAY GIVE THEM SERVICE INSTEAD OF LEAVING US WITH THIS WACK SERVERS PLEASE I BEG YOU !! PLEASE
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Jack
(@JackPeters80) reported
@ViberHelp Please help me. I keep getting the same auto reply response, no one is actually assisting me. Here is my recent ticket # 832287692
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Jack
(@JackPeters80) reported
@ViberHelp Viber help is literally just automated messages! I can't believe we trust you with our precious/valuable information. Viber blocked me for no reason and now I can't activate my phone number. Submitted tickets as recommended and getting same canned response. Please help!!
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Shailesh_Hingne
(@Shailes37476162) reported
@Viber , Really poor service. I am unable to register with exiting number in viber .. would you plz help me for the same.. I have alredy send multiple reminder mail to the your support team , but no response yet. Plz help me to fix my issue ASAP.
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Jack
(@JackPeters80) reported
@ViberHelp Hey Viber, I'm still here - blocked out. PLEASE HELP!
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ਹਰਪ੍ਰੀਤ ਭਿੰਡਰ Harry Bhinder
(@harryxbhinder) reported
@ViberHelp @Viber #Viber is down, unable to send/receiver
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Rider
(@Riderthunder) reported
@ViberHelp Don’t see where to do this in that link. By doing a google search seems most have this issue and Viber has said it’s not supporting Apple watch anymore with the new updates
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Jack
(@JackPeters80) reported
@ViberHelp @Viber @Viber4Business Viber us useless! After many attempts to get customer service I get the same automated response that my account was suspected of spam. I haven't spammed anyone. UNBLOCK MY ACCOUNT NOW! Ticket # 311387539
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Mohammed Fathi
(@Mohamme10996520) reported
@ViberHelp I send your help I can't send any messages to anyone
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koko
(@marieabbylene) reported
Is @Viber down?
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DZ
(@CapMamdohsamy) reported
@Viber Welcome Viber I submit a report about an employee of "Viber Support, specifically the Middle East, but this employee "Mustafa Kaddan" does not help any of the users at all. We ask you to change this employee or check with him Thank you very much
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Jack
(@JackPeters80) reported
@ViberHelp I did that multiple times, I get the same response. I cannot activate my phone. Here was my last ticket #832287692 I really don't understand why this is so difficult. Can you please just help me??
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Liam Chan
(@LiamC420856711) reported
@Viber Hello viber , i cant activate ! Help me
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Jack
(@JackPeters80) reported
@Viber Viber blocked me for no reason and now I can't activate my phone number. Submitted tickets as recommended and getting same canned response. Please help!!
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GreenBTC
(@GreenBTC) reported
@ViberHelp do you have a network status page? Because I’ve tested on 3 different ISPs and it’s showing problems connecting.
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Rider
(@Riderthunder) reported
@viber @viberhelp myself and my family have used Viber for years. But no longer. Will be deleting Viber and no longer using it due them not working with Apple watch. Will be using other apps. Backward and poor business decision #viber
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jayakumar kumar
(@jayakum51277807) reported
@ViberHelp Hi, past 3 days my Viber +9607789099 messages was not working it showing activate failed. Several times mail to Viber support, still now there's no responsible. Next what's the solutions for resolve the issue. Waiting for suggestions from anyone.
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Doodoo
(@Doodoo07127954) reported
@Viber I have been trying to get in touch with or actually have someone help me and not just keep getting the same automated ticket response. Please help ASAP!!!
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Jack
(@JackPeters80) reported
@ViberHelp @roaleonardo No you won't - you're just blocking people's numbers with no chance for an appeal or anything. Same canned response. DO SOMETHING TO HELP US
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Jack
(@JackPeters80) reported
@ViberHelp @Viber @Viber4Business If you would actually help me and not just send an automated response then maybe I'd believe you. I once thought Viber was great. Now I'm thinking what he heck? This is your customer support?? You should be reported!
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Jack
(@JackPeters80) reported
@ViberHelp @Viber @Viber4Business Every ticket I've submitted says it's "been answered". Even though the reply is the same. I'm still not able to activate my phone. What am I supposed to do? Please help me.
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Atishwar Chand
(@atishwarchand) reported
Viber #down Cannot send messages, sending forever now! #ViberDown @Viber
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Jack
(@JackPeters80) reported
@Viber Viber has wrongly blocked me. How do I appeal this? I've been using Viber for literally years without any issues!
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James
(@James092003) reported
@LiamC420856711 @Viber I had similar problems,I've made several appeals to support system over and over but no help was rendered until I was referred to #dackfixx on Instagram they helped me fix my account they can help you too I admit he's good and legit i think such consistency makes him the best
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museo de namjoon 🖼️ 🌊 Indigo 🌊
(@kwonwoolee07) reported
@Viber Hello can activated Esim # be used to activate on viber? We've tried it and the error still persists. Submitted a ticket as well. Hope you answer ASAP. Thanks.