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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Viber Outage Chart 09/30/2023 14:55

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  • Messaging 33.33%


  • Multimedia 25.40%


  • App Crashing 17.46%

    App Crashing

  • Connection 12.70%


  • Sign in 7.94%

    Sign in

  • Glitches 3.17%


Live Outage Map

The most recent Viber outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
SerbiaBelgrade App Crashing
PhilippinesSan Pablo Multimedia
PhilippinesQuezon City Messaging
PhilippinesQuezon City Sign in
PhilippinesMakati City Multimedia
PhilippinesCarmona Connection

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • kate_v28 Kate (@kate_v28) reported

    @ViberHelp @Viber Yes, I've submitted the ticket via the website help section. Thanks.

  • koutelitis Γάλα καρύδας χωρίς λακτόζη (@koutelitis) reported

    @Viber several contacts after the update on iOS are not shown by their name but I see only the contact number. Uninstalled, deactivated account, please fix it!!!!

  • QaGKJ4HpKoshMB8 Тех-Климат (@QaGKJ4HpKoshMB8) reported

    @ViberHelp a big request to unblock and I will no longer contact you with these problems, since I have studied your conditions in detail and will not add new contacts in general, I need to communicate with those contacts that have already been added, thank you. +380681067520

  • isaberabera i s a b e l (@isaberabera) reported

    Hey @Viber I used to be able to backup my messages on Google Drive. I can't even choose where to backup now. What the hell Fix this

  • jnadelrio jena (@jnadelrio) reported

    is @Viber down? i can't attach files and send photos.

  • n1kza Nika Revazishvili (@n1kza) reported

    @Viber Just ask people, they would have the same problem, because everyone with MacOS reports having the same problem, how the hell did you not fix this problem, it's almost a year and a half since this problem happened, and even after tons of updates, it still exists.

  • pryzburondi100 Praise (@pryzburondi100) reported

    @warriors @Viber Bob Myers talked of aggression towards the All Star break. 4 months in, No shooting help for Curry, an even bigger wag bill/luxury tax, a bigger pointless Wiggins contract, No real Center, No Vets added & no sign of winning. @StephenCurry30 , you deserve a better front office!

  • heymiyatch Mitchy (@heymiyatch) reported

    @Viber @ViberHelp I need help to unblock my account. You tagged it as spam even if I just got my new number so I am not sure why you blocked me. Now I am having a hard time reaching out to my boss and colleagues.

  • Plutofreebands Futureburneraccount (@Plutofreebands) reported

    @warriors @Viber We want to know when are you actually making a move to get Steph some help and stop playing this games. The mentality should be to win a chip now not years from now. Where is Myles Turner or a good 2 way player??! STOP PLAYING GAMES!

  • QaGKJ4HpKoshMB8 Тех-Климат (@QaGKJ4HpKoshMB8) reported

    @Viber I am very upset please return the activation of my number as this is a catastrophic error I use the number all the time and have never abused the rules +380681067520

  • Vahuthaan1 Vahuthaan (@Vahuthaan1) reported

    Is there a @Viber Web service?

  • TheCelavi Nikola Svitlica (@TheCelavi) reported

    @AppleSupport I think that it is not issue with OS per se. there were no notifications fired, however, during the meeting I heard new message sound from both @Viber and @SlackHQ (applications were running in the background). So I guess that vendors of applications should get info from OS 1/2

  • QaGKJ4HpKoshMB8 Тех-Климат (@QaGKJ4HpKoshMB8) reported

    @ViberHelp please unblock my number I can’t live without it I need it to get information there was an error in your blocking system please unblock this number since this number has been in use for more than 10 years, 380681067520

  • heymiyatch Mitchy (@heymiyatch) reported

    @ViberHelp i need help to unblock my account. I just got my new number so I am not sure why you block me. Now I am having a hard time reaching out to my boss and colleagues.

  • bngtnbubs riribee⁷ 🧈✨ (@bngtnbubs) reported

    btw, i lost that phone so now, I got the same number and it does not work (account blocked). hoping you can help @Viber @ViberHelp

  • bngtnbubs riribee⁷ 🧈✨ (@bngtnbubs) reported

    @ViberHelp One of my accounts was tagged as spam, once. But for some reason, i got automatically included in the blocked list. I need that account as i have many important contacts there. I have tried sending a ticket but it would not address my problem. Hoping you can help.

  • QaGKJ4HpKoshMB8 Тех-Климат (@QaGKJ4HpKoshMB8) reported

    @ViberHelp I am very upset please return the activation of my number as this is a catastrophic error I use the number all the time and have never abused the rules +380681067520

  • n1kza Nika Revazishvili (@n1kza) reported

    @Viber I have two Macbooks M1 and Intel one with latest MacOS on both, and even first day when I installed it on this new M1 mac, it had same problem, I miss notifications from company members, because I think it is working, but no it's frozen.

  • TweetingKarrie KarrieTweeting (@TweetingKarrie) reported

    @Viber Hi, can you please help me? How do I back up my chat history FROM Desktop, so I can restore it TO my phone after reinstalling Viber on there?

  • pscollier Peter Collier (@pscollier) reported

    @ViberHelp i have an unlimited plan to the uk but am constantly getting call failed. I can call other countries from my credit. Is there an issue?

  • diegomoore Diego Moore (@diegomoore) reported

    @Viber it's taken me years of blaming my bank but it appears that Viber Out calls don't recognise DTMF codes so I have no access to my bank while abroad. Please help as every time the bank reads numbers I did not press!

  • yeojinpopper haseul birthday celebrant (@yeojinpopper) reported

    @Viber is this a glitch or what 🤨🤨

  • QaGKJ4HpKoshMB8 Тех-Климат (@QaGKJ4HpKoshMB8) reported

    @ViberHelp my registration in Viber is more than 5 years old, please, due to a system error, do not reconcile such strict conditions to my number +380681067520.Please unblock my number, your messenger is the best in the world and I would like to continue to communicate friends

  • n1kza Nika Revazishvili (@n1kza) reported

    @Viber even on iPhone 12 Pro Max, when you start typing and if the text is slightly bigger than usual, it starts glitching and when you type text is delayed like you are using $50 Chinese budget phone (same problem with XS, not only on one device)

  • srndp3e kento #OustDuterteNOW (@srndp3e) reported

    hi @ViberHelp. I can't turn off 'seen' feature. I disabled it but I'm still seeing two tick marks whenever I send messages. Can you pls help me out?

  • DanySuarezP Dany (@DanySuarezP) reported

    @ViberHelp Hi, I have a question. My plan in the phone I can use in Viber desk, without problem?

  • mrboardum Kel  (@mrboardum) reported

    @Viber can you check if there are issues attaching pictures or attachment? Having problem on iOS device. Thanks

  • TDKahovka Торговый Дом Каховка (@TDKahovka) reported

    @Viber This is not a messenger - This is the bottom broken in 2021 - Spambots, post every 5 minutes 24/7 - photos and links to sites with prostitutes and scammers, but the community system can just Close! Rename the messenger to SPAM!

  • masterHanz168 Master Hanz Cua (@masterHanz168) reported from Mandaluyong City, National Capital Region

    @Viber pls help me recover my account..viber number was blocked..please help me unblock it

  • NemanjaDjukic20 Nemanja Djukic (@NemanjaDjukic20) reported

    @Viber Other huge problem is can't switch between phone number to not notify contact. Just think about that.