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If you are having issues, please submit a report below.
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Problems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Messaging (37%)
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Connection (26%)
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App Crashing (24%)
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Multimedia (5%)
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Sign in (5%)
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Glitches (3%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Perth | Connection | |
Melbourne | Messaging | |
Melbourne | Messaging | |
Cementon | App Crashing | |
Zagreb | Glitches | |
Sofia | App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Rider
(@Riderthunder) reported
@viber @viberhelp myself and my family have used Viber for years. But no longer. Will be deleting Viber and no longer using it due them not working with Apple watch. Will be using other apps. Backward and poor business decision #viber
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koko
(@marieabbylene) reported
Is @Viber down?
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Ship_Love
(@Ship_Love_00) reported
@ViberHelp Any update on this widespread outage? Messaging services are down.
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DAROUSIS ATHANASIOS
(@komiss84) reported
@Viber hello! Is there any problem with the app? My connection is lost, although my internet connection is great! I cannot see which contacts are online!
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Jack
(@JackPeters80) reported
@Viber This is so infuriating - VIBER HAS ABSOLUTELY NO LIVE SUPPORT You blocked me for no reason and there is no way to get unblocked? Help!
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Kimberly Wilson
(@Kimwlisom) reported
@fontainenine @ViberHelp Yeah, it's been crappie service for the holidays, mine had to get removed from Viber Spam servers, try a DM to @blaqcybertech77 or DM IG (Crimson Cyber Tech)
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Jack
(@JackPeters80) reported
@ViberHelp @Viber @Viber4Business If you would actually help me and not just send an automated response then maybe I'd believe you. I once thought Viber was great. Now I'm thinking what he heck? This is your customer support?? You should be reported!
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Rider
(@Riderthunder) reported
@ViberHelp Don’t see where to do this in that link. By doing a google search seems most have this issue and Viber has said it’s not supporting Apple watch anymore with the new updates
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Jack
(@JackPeters80) reported
@ViberHelp @Viber @Viber4Business Every ticket I've submitted says it's "been answered". Even though the reply is the same. I'm still not able to activate my phone. What am I supposed to do? Please help me.
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Jack
(@JackPeters80) reported
@ViberHelp @roaleonardo No you won't - you're just blocking people's numbers with no chance for an appeal or anything. Same canned response. DO SOMETHING TO HELP US
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Liam Chan
(@LiamC420856711) reported
@Viber Hello viber , i cant activate ! Help me
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DZ
(@CapMamdohsamy) reported
@Viber Welcome Viber I submit a report about an employee of "Viber Support, specifically the Middle East, but this employee "Mustafa Kaddan" does not help any of the users at all. We ask you to change this employee or check with him Thank you very much
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mrkbeatz
(@dsfmrkbeatz) reported
@Viber @ViberHelp down
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Shailesh_Hingne
(@Shailes37476162) reported
@Viber , Really poor service. I am unable to register with exiting number in viber .. would you plz help me for the same.. I have alredy send multiple reminder mail to the your support team , but no response yet. Plz help me to fix my issue ASAP.
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GreenBTC
(@GreenBTC) reported
@ViberHelp do you have a network status page? Because I’ve tested on 3 different ISPs and it’s showing problems connecting.
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Salam
(@abdulmassih2) reported
@Viber please help me how to print chat messages form Viber?
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Mohammed Fathi
(@Mohamme10996520) reported
@ViberHelp I send your help I can't send any messages to anyone
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Jack
(@JackPeters80) reported
@ViberHelp Please help me. I keep getting the same auto reply response, no one is actually assisting me. Here is my recent ticket # 832287692
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Atishwar Chand
(@atishwarchand) reported
Viber #down Cannot send messages, sending forever now! #ViberDown @Viber
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Jack
(@JackPeters80) reported
@ViberHelp Hey Viber, I'm still here - blocked out. PLEASE HELP!
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Julia Mihaylova
(@Julsyto) reported
@Viber Viber is down!
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Jack
(@JackPeters80) reported
@Viber Viber blocked me for no reason and now I can't activate my phone number. Submitted tickets as recommended and getting same canned response. Please help!!
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Jack
(@JackPeters80) reported
@ViberHelp @Viber @Viber4Business Viber us useless! After many attempts to get customer service I get the same automated response that my account was suspected of spam. I haven't spammed anyone. UNBLOCK MY ACCOUNT NOW! Ticket # 311387539
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JANGMI
(@AnonymissRose) reported
@Viber heyyy fix viber please! Can’t send messages
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Bob Maveric
(@solaris1347) reported
@Viber is out for me in #Armenia. Does anyone else facing connection issue?
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Jack
(@JackPeters80) reported
@ViberHelp Viber help is literally just automated messages! I can't believe we trust you with our precious/valuable information. Viber blocked me for no reason and now I can't activate my phone number. Submitted tickets as recommended and getting same canned response. Please help!!
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Jack
(@JackPeters80) reported
@ViberHelp I did that multiple times, I get the same response. I cannot activate my phone. Here was my last ticket #832287692 I really don't understand why this is so difficult. Can you please just help me??
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James
(@James092003) reported
@LiamC420856711 @Viber I had similar problems,I've made several appeals to support system over and over but no help was rendered until I was referred to #dackfixx on Instagram they helped me fix my account they can help you too I admit he's good and legit i think such consistency makes him the best
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Swapanil Yasav
(@SwapanilYadav39) reported
@Viber HAPPY NEW YEAR SUCKERS!!! GET YOUR SERVERS RIGHT WHY DO YOU WANT TO LISTEN MISFORTUNES IN A TOTALLY NEW YEAR WHY IS YOUR SERVER ALWAYS DISTURBED...... GET YOUR CLOUD ENGINEERS SOME GOOD PAY GIVE THEM SERVICE INSTEAD OF LEAVING US WITH THIS WACK SERVERS PLEASE I BEG YOU !! PLEASE
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ਹਰਪ੍ਰੀਤ ਭਿੰਡਰ Harry Bhinder
(@harryxbhinder) reported
@ViberHelp @Viber #Viber is down, unable to send/receiver