You Broadband Outage Report
Why is my You Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (48%)
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Wi-fi (33%)
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Total Blackout (7%)
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Phone (7%)
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TV (4%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Ahmedabad, Mumbai, Aurangabad, Rājkot, Pune and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad |
Total Blackout | |
| Mumbai |
Wi-fi | |
| Aurangabad |
Wi-fi | |
| Rājkot |
Internet | |
| Pune |
Internet | |
| Rājkot |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Dhruv Rathod
(@crazyopps) reported
@youbroadband talking to your call center team or email team is like talking to a wall. My internet is down since 05/12/2022. Your problem reporting system is very discouraging. Pls check your DM. I have sent you the details
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Destination Trading 📈💛📉
(@valandrakesh24) reported
@youbroadband really has a bad service and bed experience ac: 2199825 ... Last 4-5 day internet is not working ... please give me back my money.. and disconnect your account @GTPL_Care I think best??
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Destination Trading 📈💛📉
(@valandrakesh24) reported
@youbroadband Welcome to YOU Broadband.Your AcNo 2199825 but still not 🚫 working internet,1st and last bad 😔 experience ..i think switch others broadband internet
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Curly Binaries
(@curlybinaries) reported
Enterprise Internet Connection down since 3 hours. No support yet. @Airtel_Presence @airtelindia Please @youbroadband can you help us with this, for new connection. Awaiting your response.
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Ashish Thake₹
(@Ashish91569193) reported
from
Pune, State of Mahārāshtra
even after escalating and call so many times to customer care, yet No response or courtesy call from anyone @youbroadband One of my neighbour has already lost the battle to get her refund of deposit,
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kedar pawar
(@kedarpa20994819) reported
@youbroadband internet connection not working since last 10 days. rediculus service
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kedar pawar
(@kedarpa20994819) reported
@youbroadband my internet not wokring since last 8 days. multiple time i have raised but no solution. almost everyday i log the ticket. its badly impacting my work. such a poor service.
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Harshit Mody
(@Harshit_Mody2) reported
@youbroadband Please update status, again my request is unattended and yet not resolved. Without confirmation my complaint is closed.
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the_cool_1
(@the_cool_1_) reported
@youbroadband I’m not getting the promised speed. Is there a way to fix it?
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Kumar Kalyani
(@KumarKalyani2) reported
@youbroadband Worst service @youbroadband Worst staff in Vadodara
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Nitin Seth
(@SethEvolve) reported
@youbroadband My Internet services have been stopped in my area due to maintenance, the service is stopped from when I recharged my plan. I need a refund, as you can't provide the service. I spoke to Customer care and they only say we will get back to you! Why u want free money??
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Varun Solanki
(@vasolanki14) reported
@youbroadband - Where is the escalation of the call is going I don’t even get any mail or messages regarding call is escalated. After 6 pm you service engineer says we are at home and will come tomorrow and no one visits still. Is this the way you gonna solve customer issues.
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Kaustubh Radkar
(@KaustubhRadkar) reported
@youbroadband world class in horrible customer care!! You only keep calling when its time to recharge
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manish singh
(@manishself) reported
@youbroadband Guys no internet in last 7 days in hiranandani estate thane! Are you guys drunken and kidding with customers?work os getting impacted but no resolution,revert me asap
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Adv. Shruti Manchanda
(@ShrutiManchan11) reported
@youbroadband As soon as I told him I am going to file a complaint, I was immediately told that I am coming for the installation right now. Is this a god damn joke? The payment (security deposit or Rs. 1,999 has been made just now. (5)
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Akshay D
(@akkiman) reported
@abhijitkadle @youbroadband Well it's my backup connection. They moved to fiber last week and speeds were good for a few dsys. Since monday, tough it's down. Primary is bsnl fiber which is quite good
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Aditya Shah
(@IAdityaShah) reported
@youbroadband one of the worse service i ever use. I'm new to youbroadband it's been 10 days now. I used internet even less 5 days of that. Your customer support is even worse than your service and most worse part is i have paid you for next 6 months(1/2)
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Adv. Shruti Manchanda
(@ShrutiManchan11) reported
@youbroadband If the installation is not done today, I need full refund of the payment made today itself. Also take strict action against this executive of yours who is absolutely unfit to be a part of your organisation. HORRIBLE EXPERIENCE.
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Vishal Patil
(@Vishu_Patil17) reported
@youbroadband my internet is not working. I was outside so dont known since when it is not working. Please look into it
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Aditya Shah
(@IAdityaShah) reported
Wifi is always down. I want manager contact number who is operating in surat-395002. I want FULL REFUND and future i will never suggest @youbroadband to ANYONE.(2/2)
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Ashish Thake₹
(@Ashish91569193) reported
from
Hadapsar, State of Mahārāshtra
@youbroadband As expected your team again proved that they don't care about customer requests. False commitments, Rude behaviour was always a practice of ur executives since long time, but now customers money (deposit) is also been not returned by this company. @TRAI
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Harshit Mody
(@Harshit_Mody2) reported
@youbroadband pathetic service try to reach continuously but no one is helping to resolve the connection issues, requisition is raised but without confirmation it is closed by engineers.
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akv🇮🇳
(@akv_vka) reported
@youbroadband internet not working account 2126774 kindly resolve the issue as quickly as possible
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Javed Khan
(@javykhan) reported
@youbroadband if you look at the number of compalins i have made at the call center is just pathetic..its been 3 months and no one from your side has even tried to solve my issue.. you can imagine the level of customer satisfaction
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Destination Trading 📈💛📉
(@valandrakesh24) reported
@youbroadband Don't use @youbroadband my internet connection has not worked for the last 4 to 5 days.. bad service... Don't buy any plan
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Mandara-nune
(@jimbilibibbi) reported
To all people living in vizag, never ever fall for their fake promises. They don't respond for days in case of issues. Absolutely shameless @youbroadband
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Mandara-nune
(@jimbilibibbi) reported
@youbroadband is the worst ever internet service providers in vizag.They come begging to you for renewals despite their failure to respond in time. But when their support is really needed, their executives switch off their phones conveniently. 18 hours go without response?Really?
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Akshay D
(@akkiman) reported
@hemya @youbroadband Nope.. that's shut down. I guess it's in aundh now near hotel pichola
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Swain Silu
(@silu49003558) reported
@youbroadband this company is telling some issue for last 1 month. And still not giving any solution fir internet disturbation .. i have compalin for many times but still they are seeming like an unknown reason.. why they dont have man powers for solution helling such issue.
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Adv. Shruti Manchanda
(@ShrutiManchan11) reported
@youbroadband Absolutely horrible service and absolutely unprofessional staff. We made the payment (for the plan and security deposit of the modem on 01.12.2022. Till now the service has not been started. 03.12 your executive came for installation. (1)