You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 10 |
| Rājkot, GJ | 2 |
| Pune, MH | 2 |
| Chennai, TN | 2 |
| Ahmedabad, GJ | 1 |
| Aurangabad, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Akshay
(@akshaykumark94) reported
It's been 25 days that my internet speed reduced to 3Mbps from 50Mbps.I have made several complaints already but non of your technician came.I paid for 3 months plan and one month is already gone.@youbroadband please do something to help me to resolve this issue.
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Yash Mehta
(@yashkmehta) reported
@youbroadband Internet is not working since long. Details in DM. Please resolve.
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virendra deshpande
(@virudeshpande) reported
@youbroadband I am struggling a lot with You broadband from last week, I have raised two complaints, but no resolution yet. Pathetic
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𝓒𝓱𝓲𝓻𝓪𝓰 𝓟𝓪𝓷𝓬𝓱𝓸𝓵𝓲
(@AUTOGadgetCP) reported
Dear @youbroadband, i think you have to traine your Customer support team that every customer are important, as he/she complain for internet connectivity issue then 1st solve complaints insted of closing this. #Shameless Solve my concern - Panchooli46 Check history and solve
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Akshay Kalyani
(@kalyani_akshay) reported
@youbroadband my complaint got "automatically" resolved today without any confirmation from my end. That's upsetting considering my net issues are not resolved at all.
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Parag Vyas
(@ParagVyas209) reported
@youbroadband it's being very bad experience I have being facing to get my account recharge. You support team has no idea about the plans, you back office is as slow as bullock cart responding and helping customer. If you guys cannot support and provide services y r u in business
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Vicky Tiwari
(@VickyTi64557440) reported
@youbroadband I don't know why you people do this always. Jab man karta hai internet band kar dete ho tum log. You want complete payment but you will not refund for your falulty service.tumko paisa chahiye poora internet dena hai aadha adhoora. Mujhe wo sada sa msg mat chipkana
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Samyak Shah
(@samyak_83) reported
Probably worst Internet and Worst Service! Now its Forcing me to switch my Internet Service provider !!! Also had Connect the nearest contact person, So please do not share the link for nearest area contact person. Provide the solution @youbroadband @VodafoneIN @vodafone
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Manasvi
(@Manasvi86528299) reported
@youbroadband Bought 8 mbps speed and got 0.5mbps. customer service dont know what to do. Stop fooling people.
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Akshay Kalyani
(@kalyani_akshay) reported
@pravinaru04 @youbroadband @youbroadband worst customer service
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Pranjal Singh
(@cap10gogo) reported
from
Hadapsar, State of Mahārāshtra
@youbroadband pathetic service on the very first day. Agent requested for money for installation & charges via you broadband link & now he isn't even responding. @consumerforum_ #nobrand @VodafoneIN it's a scam!!!
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Alauddin Ansari
(@Alauddin_1326) reported
@youbroadband if you don't provide a good service then tell us. We can purchase others broadband plan.. since 5 year i am continuously using your service but now days its too bad 👎 in our area. Even 2 person transfer to GTPL should i have to do? Tell us. Its not big deal.
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Heer's_Wish_Rutvish
(@HRutvish) reported
Dear @youbroadband i am Follow up with your customer support team from last 6 months for my deposit and talk with them and they say we are taking notes about your deposit and we will do process. But no one contact me back and didn't get any reply from your side. Plz reply me ASAP
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Vishnukanth Vinayak
(@Vishnukanth9) reported
@youbroadband My Account Number 2034413. From Morning 10am Onwards Internet Service not Working. Service Technician Prakash +918919727181 kept his Mobile Switched Off, Service Manager Nagesh +919000537629 not responding calls. Can you resolve issue on highest priority ?
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Indian
(@indian9988) reported
@youbroadband living in Sanpada navi mumbai. Download speed is 0.04kbps.what is this. Since three days not a single video could be downloaded. I never top-up again.
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