Is Zoom down?
No problems detected
If you are having issues, please submit a report below.
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
-
Sign in (31%)
-
Connection (27%)
-
App Crashing (24%)
-
Video (8%)
-
Multimedia (4%)
-
Messaging (4%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Cristóbal |
Sign in | |
 Cuauhtémoc |
Connection | |
 General Alvear |
Sign in | |
 Bristol |
Connection | |
| Reynosa |
Messaging | |
 Bhubaneshwar |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Jan.29♒️
(@dreamsofmula_) reported
@zoom_us y’all need to fix this ****
-
αηgєℓα αℓι
(@angylala_) reported
Tbh @zoom_us is complete trash. Needed help on an audio issue but they literally provide NO customer service for people who have the “basic” (free) membership? How is there no online support for an app that’s literally providing virtual tools??
-
Aarav Vats
(@GauravV37790950) reported
@zoom_us You should make some solutions for your system in mute and unmute,The people think their mic is closed and they say anything If I am speaking the outside, it sounds even after shutting down my mic, so it is very messy Please fixit @zoom_us #zoom #shwetayourmicison
-
Renee Dale
(@rendale) reported
from
Santa Monica, California
@zoom_us I know I don't have the best Wi-Fi but my daughter is having continual issues with zoom with her class being dropped from the class and then having to log off the computer and back on again.
-
cee bear
(@CaramelBear81) reported
@zoom_us Hi, do you have a consumer service number in the U.K.?
-
#DaddyPirate
(@rusheurope) reported
@zoom_us This platform is utter ****. The customer service is even worse. Total waste of ****** time!
-
Keara
(@thismomstired) reported
@zoom_us Your most recent update has rendered many youth chiro me books absolutely useless for e-learning that is 100% taught in zoom. Contacted support and was told my only option is purchase another computer for our kid. We’ve gone 6 months with no issues.
-
Chris
(@atribeclldchris) reported
Is anybody using Zoom right now and having issues? @zoom_us
-
Dan 🧑🏻💻
(@GigabiteDan) reported
Anyone ever notice that you cannot completely turn the volume down when you are in a @zoom_us call? It goes down to ~10% on my iPad Pro, but no further. Can still hear it clearly. They seem to have overridden iOS’s volume control— but how 🧐, and why?
-
Dan 🧑🏻💻
(@GigabiteDan) reported
@zoom_us Thanks! Yeah the issue is on the iPad. On iPad though there is no such difference, it’s all speaker. In any case, OK, pushing the button on the screen can silence— but it is standard UX that simply dropping vol to 0 mutes, not sure why the iPad app devs would override that 🧐
-
amy☀️.
(@amyohara_) reported
Hi @zoom_us can you help me get virtual backgrounds working? My pc is above the requirements, the app is up to date and virtual backgrounds is enabled in settings. Still getting the error message that my device does not support them. Do you know why this is???
-
BOOM
(@Boom_fps) reported
@zoom_us fix spacebar push to talk its so bad it works 25% of the time and let me choose the button
-
unequivocallyMe
(@NoscoMihi) reported
@zoom_us hi. I’ve tried several times to reach customer service via email since phone support is only available for business accounts. Is there anyone I can be helped?
-
Syed Mohammad Akmal
(@b5eaf56a3b0b4c1) reported
@zoom_us I am facing issues in zoom since 8 days but no resolution
-
Will Kramer
(@willkramer) reported
@avc Thanks for bringing awareness to this problem. A more cost effective solution would be a software update by @zoom_us to allow approved virtual backgrounds selected by the schools. Perhaps even force all students to use backgrounds when on cam so everyone is viewed the same.
-
GT Walker
(@GT__Walker) reported
@zoom_us Can someone, an actual human, please contact me about Zoom issues I am having? Your chatbot is useless and very frustrating to deal with, and I can't find any other way to get in contact with you.
-
TN
(@TradingNimbus) reported
@zoom_us @Skype can you guys help congress out with their hearing quality? The sound is horrible. #roaringkitty #RobinHood $Gme $zm $msft
-
Jeff Roy 🎬🍿☕️💻🐕🌴🖖
(@pulpjedi) reported
@Adamski @emerywells @zoom_us What Adam said. I run 6-8 hour board meetings over Zoom with showing presentations and videos along the way. That’s not to say I like Zoom... I hate it. But I haven’t had any issues.
-
Chris McDonald
(@ChrisMcD45) reported
@zoom_us Hi I am in the middle of a webinar and my chat function is not working. What can I do?
-
TheRealSlimDavey
(@TheRealSlimDav2) reported
@zoom_us Why can't I see chat history from before I join a meeting? Frequently I take trainings with multiple sessions, so joining a later sessions means missing the useful links & instructions provided by the instructor when they started the training. Please fix this feature.
-
Philip Nicholas
(@leedsbarber) reported
@zoom_us Zoom is taking money from my PayPal account but both of my accounts say they are free, therefore I am unable to use the chat feature to find out what my paid account details are. Can anyone help please?
-
Lara Laurence Taylor
(@LaraLaurence) reported
@strike_a_light @zoom_us How big do you need guys? I should be able to help. X
-
Giuseppe Munno
(@Talk2Giuseppe) reported
@zoom_us - Until you're willing to fix bugs, please make older versions available for download so us working folk can roll back to a working version of your software. ie: Linux Version.
-
¿qué tal?
(@Gurlllllllllll2) reported
@zoom_us The internet is not working
-
not the impostor
(@halftes6) reported
why does my cursor speed slow down so much whenever @zoom_us is focused? 😢
-
Roman Meerson
(@Homich1991) reported
Idea of turning on cameras on team meetings breaks on the bad internet connection problem of some guys…. Won’t it be killer feature to have button “Disable all income video stream” what do you think? @zoom_us @MicrosoftTeams
-
Robert Main
(@robertmain_) reported
@PhilippeLoctaux @acar321 This problem is unique to @zoom_us. Other apps are fine. Meanwhile, most features that make it to windows and mac for various apps rarely make it to the Linux port.
-
Robert Main
(@robertmain_) reported
@acar321 @PhilippeLoctaux @zoom_us Hangouts or Skype don't seem to have this issue. Just zoom.
-
Steve Mahoney
(@_steve2_) reported
So here's the thing that is the major privacy - hipaa - legal issues with @zoom_us You don't know who else is in the room with a person What is being recorded Judges threaten that this is illegal but it is virtually unprovable tested stuff already Imagine if....
-
A Christmas Adult Beverage
(@TheWheelMe) reported
@zoom_us Neither the help documentation nor the interface makes clear whether this setting is applying the noise reduction on my microphone or on all of the signals coming to my speakers. The distinction matters: I am unsurprisingly less bothered by my own potato chips that other people's