Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (33%)
• Sign in (26%)
• App Crashing (22%)
• Multimedia (15%)
• Glitches (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Hayward	App Crashing	2 days ago
Bristol	Sign in	9 days ago
Crewe	Connection	12 days ago
Omemee	Sign in	13 days ago
Perth	Connection	14 days ago
Noida	Multimedia	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith Lee (@KeithRichardLee) reported 1 minute ago

  @bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub

• 
  gpsmith Back to Teaching Remote (@ginapsmith) reported 3 minutes ago

  is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help

• 
  Falk Dübbert (@falkduebbert) reported 9 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Jordan Tobin (@jordandeelight) reported 9 minutes ago

  @zoom_us I need to make a complaint regarding customer service, how can I direct this please?

• 
  André Jacobs (@andre_jacobs) reported 11 minutes ago

  Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

• 
  HOURLY LIFE of Fred Campos (@FredsDaily) reported 13 minutes ago

  10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

• 
  Christos Karamanolis (@XtosK) reported 13 minutes ago

  @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

• 
  Dear Gay Journal (@GayAnnals) reported 16 minutes ago

  @RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!

• 
  John D Brownlie (@johndbrownlie) reported 20 minutes ago

  Somehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning

• 
  ✨HOPE 💫 (@alamas_295) reported 20 minutes ago

  Is zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us

• 
  Derek (@derekmajor) reported 25 minutes ago

  @zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.

• 
  Hendy (@henzet_79) reported 25 minutes ago

  @zoom_us hi, i cannot login to my zoom account

• 
  Kat (@KatlandKat) reported 28 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help

• 
  Lil The Kreative (@Lil_the_kreativ) reported 31 minutes ago

  To all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.

• 
  Ayush Negi (@itsayushnegi) reported 33 minutes ago

  @zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix

• 
  lenny almatsier (@lennyhopipola) reported 35 minutes ago

  @MikeDemler @zoom_us Hi is there any update to solve this issue? Because i have the same problem with my zoom account (my acc is disabled) and I already chatted with the support team on the web and it’s not helpful at all.

• 
  brO (@hallelujah03041) reported 36 minutes ago

  @ZoomAfrican @zoom_us @Zoom does anyone has the newest coupon code zoom? Please help, 8 needed ASAP 🙏

• 
  Kat (@KatlandKat) reported 36 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us Tks will try that. Covid has made things much more difficult for me to get help in person. Sick now, & no clue how as been isolating in my home since fall of 2019 after missing flu shot. In all that time I have been out of home less than >20 times. Wearing mask, shield & gloves

• 
  Melissa Milner (@melissabmilner) reported 36 minutes ago

  @zoom_us I am unable to sign in. Keeps giving me the oops window. All other websites working fine so not wifi issue. I am right outside of Boston.

• 
  kobenimeal (@kobenimeal) reported 43 minutes ago

  @brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!

• 
  Tony - Pod Guy - Groves (@Trickstersworld) reported 45 minutes ago

  Christ the @zoom_us customer service makes Eir look good.

• 
  Dmitry Gorbatov (@dmitry_gorbatov) reported 46 minutes ago

  Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

• 
  Pamela Almand (@CaptPamsVoice) reported 48 minutes ago

  @zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!

• 
  Raumpionier (@Raumpionier) reported 53 minutes ago

  @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

• 
  Karim Khader Ⓥ (@karimskhader) reported 53 minutes ago

  Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

• 
  Tim Gray (@timgray101) reported 53 minutes ago

  @zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.

• 
  stevebermeo (@stevebermeo) reported 56 minutes ago

  @zoom_us @caniscausa Is zoom down I keep getting kicked out

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 57 minutes ago

  My @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?

• 
  Keith Lee (@KeithRichardLee) reported 57 minutes ago

  @bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢

• 
  Dodo Rejoice Mission (@DodoMission) reported 58 minutes ago

  @zoom_us elearn.nouedu2.login/ net