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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (44%)
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App Crashing (24%)
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Sign in (21%)
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Multimedia (6%)
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Messaging (3%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Meerut |
Connection | |
 Pleasantville |
Connection | |
| West Bloomfield Township |
Connection | |
| Jasper |
App Crashing | |
| Highland |
Video | |
| Dallas |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Okemini Otum
(@rabbi_oceans) reported
from
Lagos, Lagos State
@zoom_us keep getting an error message : there is no account for zuora account id.....
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Okemini Otum
(@rabbi_oceans) reported
from
Lagos, Lagos State
@zoom_us having the same issue...
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Runa Islam
(@runaislam) reported
from
Newton, Massachusetts
Now that I am managing 3* sets of @zoom_us interactions, my exposure to Zoom bugs has tripled. Today's weirdness: meeting passcode didn't allow me into meeting on device A, but did allow me in problem-free on device B. Is this a known issue? *Me plus 2 kids
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Jeff Gibbard 😎
(@jgibbard) reported
from
Philadelphia, Pennsylvania
@zoom_us I figured it out. I couldn't even get to the point where I'd get a ticket number. I was locked out of my account. You all need to fix your intake process.
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#DefundSFPD
(@mariaajudice) reported
from
San Francisco, California
@ZibbyZ @zoom_us Grab crotch wink wrestle you down
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Darek Danielewski
(@Dydek) reported
from
Hoffman Estates, Illinois
Why doesn’t @zoom_us think I might want to take the volume down to zero sometimes, in a public webinar? #Fail
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aldridge alvares
(@aldridgealvares) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us how do i organize an open funeral service for my uncle
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Lindsay Ellerman
(@EllermanLindsay) reported
from
Hainesville, Illinois
@PearDeck @MsLambertMath I couldn't get in. I was having trouble with @zoom_us.
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RG-PHX
(@RG_FOX10) reported
from
Scottsdale, Arizona
@zoom_us any timeline on when your cloud recording processing issues will be fixed? I have a deadline soon. Thanks!
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Alyson Vale
(@AlyMcKechnie) reported
from
Glenrothes, Scotland
@zoom_us please help 2nd request I need to get the recording of my father memorial from Zoom I asked already and sent DM but no further details please help! So important to me!
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Coach Moren
(@thadmoren) reported
from
Turlock, California
There are so many kids that don’t want to be “seen” because of the abuse they’ve taken over the years from classmates (& family). They don’t want to be seen by all, but those are the children that WE, as teachers, were put on this 🌎 to save. Plz @zoom_us help us!
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Simeon Scheuber-Rush
(@Schubone) reported
from
Liverpool, England
I don’t seem to be able to add more than 2 poll options on Zoom at the moment? I’ve tried multiple browsers. Any help? @zoom_us
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Simon Hegarty
(@somethingtosi) reported
from
Barry, Wales
@zoom_us There seems to now be a problem with my students registering...they can't get past the first registration page. They fill in their name and email details, then thhey can't get any further...any reason for this please?
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Maureen OConnell
(@mdoconnell16) reported
from
Ipswich, Massachusetts
@TeacherWestside @zoom_us Zoom wrote and said no. But agree it would be a huge help. 🌸
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Karen Trofimova
(@Karenski3) reported
from
Coatbridge, Scotland
@zoom_us please help, have tried several times to schedule a meeting and each time it puts it for an hour ahead of what I want 😭. Time zone is correct. It's just not working???!
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Sharon Fekete
(@LafekFekete) reported
from
Largo, Florida
Anyone else having problems with @zoom_us recordings today? #zoom
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Darrin Palmer
(@DarrinPalmer) reported
from
Phoenix, Arizona
@PaolaBoivin @zoom_us Ugghhhh, Super annoying! I just give a thumbs down every time now.
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Jennifer A. Garrett - Move the Ball
(@getintheendzone) reported
from
Fox River Grove, Illinois
@zoom_us Thanks for the quick response! I didn’t realize that there was a larger outage til I read after messaging you. Appreciate the Zoom team doing what they can to fix this quickly! In a time where we have to be socially distancing, platforms like Zoom have helped us stay connected.
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Karen Trofimova
(@Karenski3) reported
from
Coatbridge, Scotland
@zoom_us Yeh no that's not the problem. The problem is with October.
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Aaron Ngan
(@itsaaronngan) reported
from
Sydney, State of New South Wales
@JoshuaLisec @zoom_us Down here in Sydney apparently
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@zoom_us Really not a hope I raised the issue of the 2 factor error 5 months ago.. Randomly receive emails .. Which require you to answer in a space that cannot be accessed.. Ranted to no avail cancelling membership you are a **** company
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@zoom_us letting me down again awaiting txt code for 2 factor no code arrives... Client meeting soon... My ex perience with while trying to be ultra cautious is been 100%annoying and pants
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domm (🚀 Sept 2nd)
(@domm) reported
from
Palo Alto, California
@daige @fast Apparently we need @zoom_us to support UTF-8 to fix this
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Gil Palacios
(@GilRPalacios) reported
from
South Miami Heights, Florida
So, apparently @MDCPS gave up on K12 today? My kids can’t log on. And they are massively moving to @zoom_us, problem? @zoom is not working likely due to massive net traffic.
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Amy Downs
(@amydownsamy) reported
from
Visalia, California
@heyadaines @zoom_us It’s not working.
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Gaby Dow
(@GabrielaDow) reported
from
San Diego, California
@grubreport .@zoom_us must have digital keystroke transcripts to sort these issues out, right? Someone kicked off the Spanish teacher in my son’s @PowayUnified HS class & it was so sad; she reached out to my boy+ other students asking what was happening while she was trying to get back on...
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Markus Orthaber
(@maomech) reported
from
Leoben, Steiermark
@karenraycosta @zoom_us No problem at all. Have fun zooming.
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사랑이 죽을 때까지 널 사랑할 거야.⁷ 🍯🌙🐳
(@Voxyldy) reported
from
Atlanta, Georgia
@msjenniferbarry What is pivoting? Is that for teachers only or some thing parents can do when @zoom_us is down?? 🤔
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Chris Tradgett
(@tradgett) reported
from
Winsford, England
@zoom_us can I get help please? Your online bot is useless!
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Iain J.
(@IainBaileIain) reported
from
Milngavie, Scotland
@ferguson_eilidh @zoom_us We need to start a collection of these Zoom transcript errors of biology terms. We could make it a competition for students to resolve them. Might encourage them to use moodle forums and discuss the transcripts of their lectures with one another. Find the blooper engagement.