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Zoom status: messaging issues and outage reports

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Full Outage Map

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 35% Connection (35%)
  • 23% Sign in (23%)
  • 19% App Crashing (19%)
  • 16% Multimedia (16%)
  • 3% Glitches (3%)
  • 3% Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
San Carlos Multimedia 4 days ago
Conshohocken Connection 4 days ago
Cranberry Township Connection 9 days ago
Swadlincote App Crashing 18 days ago
Mesa Multimedia 21 days ago
Obdach App Crashing 24 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • P_Bruynooghe
    Pierre Bruynooghe (@P_Bruynooghe) reported

    @zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?

  • ccmasteller
    Claire Masteller (@ccmasteller) reported

    @MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?

  • ginapsmith
    gpsmith Back to Teaching Remote (@ginapsmith) reported

    is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help

  • nicaia
    nicaia (@nicaia) reported

    How did @zoom_us manage to schedule a meeting on my calendar, with my login details, and then not let me be the host..... sorry what, that makes 0 sense.

  • NewsLiebs
    Stephanie Liebergen (@NewsLiebs) reported

    Hey @zoom_us ... seems you're having some problems. I've got an interview stuck in your cloud processing somewhere. Help a reporter out here!!

  • dreamcatchermja
    Michael MoneyMike Arizmendez-Valderaz (@dreamcatchermja) reported

    @Reuters Well what coindink. I'm experiencing technical difficulties with my @zoom_us in The Rio Grande Valley Of Texas. That's okay, I don't need it until I tear up some @MartinMartian72 corporate gangsters in court. So Zoom can fix their glitches before the Summer.

  • AlinaPills
    Stone Pills (@AlinaPills) reported

    @roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.

  • LCTTA
    LCTTA (@LCTTA) reported

    @zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.

  • LokeMark
    Mark Loke (@LokeMark) reported

    @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

  • Kishore59516918
    Kishore Kumar Das (@Kishore59516918) reported

    @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

  • Rixards_All
    Ricardo (@Rixards_All) reported

    @zoom_us I've just tried to do that, but it doesn't solve my problem because I cannot access the confirmation link since my e-mail adress no longer exists

  • TomTalkinSports
    Tom Glasgow (@TomTalkinSports) reported

    @zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.

  • mhamid86
    Mohammed Hamid (@mhamid86) reported

    @zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.

  • ankit10sharma
    Ankit Sharma (@ankit10sharma) reported

    Dear @Zoom @zoom_us I have using Zoom pro from last 6 month, recently i am facing issues, when i try to share my screen it shows error 105002, please resolve the issue.

  • andre_biernath
    André Biernath (@andre_biernath) reported

    @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

  • hallelujah03041
    brO (@hallelujah03041) reported

    @ZoomAfrican @zoom_us @Zoom does anyone has the newest coupon code zoom? Please help, 8 needed ASAP 🙏

  • urbanonetwork
    Urbano Network (@urbanonetwork) reported

    I have been on @zoom_us chat for an hour, on my third assistance having swerved the terrible AI and still no nearer to answering this question: On the Pro plan can you host webinars below 100 people? Three staff don't know

  • Juan_Kinda_Guy
    Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported

    @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

  • stevebermeo
    stevebermeo (@stevebermeo) reported

    @zoom_us @caniscausa Is zoom down I keep getting kicked out

  • moids
    Ómid M. (@moids) reported

    @pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.

  • vmbrasseur
    VM (Vicky) Brasseur 💉⏳ (@vmbrasseur) reported

    @mooreds Yessss. Having DMs get lost is a real problem. Lotta iteration could happen on that part of the service. I'm looking forward to that hopefully happening soon, @zoom_us.

  • rachel_norfolk
    Rachel Lawson (@rachel_norfolk) reported

    I really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.

  • G_Dharmadhikari
    Dharmadhikarii (@G_Dharmadhikari) reported

    @zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet

  • felisa_reynolds
    Dr. Felisa Reynolds (@felisa_reynolds) reported

    Soooooo @zoom_us is down for us @Illinois_Alma?

  • LekiaProsper
    Lekia Prosper (@LekiaProsper) reported

    @zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.

  • jvuillermet
    Jérémy Vuillermet (@jvuillermet) reported

    @stigi @zoom_us I've seen with few people including myself. It happens after a Big Sur update. Screenshare freezes (for the other members of the call) and restarting the call doesn't help. The 100% fix so far was to reinstall zoom and + maybe "use tcp" in screen share options

  • alanasheeren
    Alana Sheeren (@alanasheeren) reported

    @zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.

  • CorreaToe
    Efforting (@CorreaToe) reported

    I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.

  • dmitry_gorbatov
    Dmitry Gorbatov (@dmitry_gorbatov) reported

    Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

  • Kanadatreff
    Kanadatreff (@Kanadatreff) reported

    @sarahflorman @zoom_us Try the login with the Zoom client!