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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (43%)
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Sign in (30%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection | |
| Redditch |
Glitches | |
| Leeds |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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PARADOX
(@ParadoxPhotosCo) reported
from
Sydney, State of New South Wales
With all these security problems, @zoom_us sounds like the video conference version of @ClickView 😂
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ipolice
(@i_police) reported
from
Amsterdam, Provincie Noord-Holland
@zoom_us tried to contact support, I need my personal ID which I cannot find because I cannot login or reset my password! Please help #prouser
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Cian
(@Pancucci) reported
from
Exeter District, England
It was heartbreaking not to be at my Grandmother’s funeral yesterday in person. But with the help of my mum + my cousin, we live-streamed it from the cemetery on @Zoom_us, using a phone, dodgy 4G signal + dodgier Bluetooth speaker (as a mic), so friends/family could see it live.
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Rizwan Khan
(@RizwanDSE) reported
from
Anantnāg, State of Jammu and Kashmīr
With due respect, @DarBashir3 our village (Bon-Nambal, Mattan) is facing huge problems related to frequent power cuts. This problem is sever particularly for students who are unable to connect to their @zoom_us meetings and carry their #WorkFromHome.
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Andre Kempe
(@kempius) reported
from
Altafulla, Catalunya
@paigecraig @zoom_us Thought about it few days ago. Problem is size of potential target audience vs. shipping of goods in time. Small groups per session vs. experts who have interesting stories & reliable to stream live at a given time
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Roger Yerramsetti
(@rogery) reported
from
Adelaide, State of South Australia
@zoom_us @bigjsl @MicrosoftAU Don’t get too evil zoom! I’m a paying user and don’t mind paying for your service but what got me there was a couple of months using an easy and flawless free experience that didn’t make me jump through hoops.
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
The kid was upset today during his @zoom_us video call during his #beavers meeting when @virginmedia #internet went down (again). Sort it out @virginmedia #payingpremium #internet #beavers #beaversathome #lockdown2020
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𝕄𝕒𝕥𝕥 𝔻𝕒𝕧𝕚𝕤
(@KCRoyalFan) reported
from
Shawnee, Kansas
If I got a fortune in February that said my favorite activity in April would be playing @jackboxgames via @zoom_us, I would have said “You’re nuts, I’ll be out at Kauffman watching the @Royals, you goofball terrible “cookie”.
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Margaret Ngai
(@letsfika) reported
from
Toronto, Ontario
It baffles me whenever I hear people say @zoom_us is easy to use. Many platforms eg @google_meet & @uberconference have much less friction (eg no download). I've witnessed some not-so-tech-savvy users connect to @google_meet on their own, but have to get help to use @zoom_us.
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stuart carroll
(@stuart_carroll) reported
from
Wokingham, England
In case anyone else encounters this issue, when using @citrix VDA version 2003 @zoom_us VDI client does not detect the webcam - works fine on 1912 LTSR VDA
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Melba Pearson
(@ResLegalDiva) reported
from
Miami Beach, Florida
@zoom_us needs to do so much more to protect folks on their platform. If it’s so bad that @ADL has to host webinars to address the issue - Zoom needs to go back to the drawing board. No one should have to go through what we experienced last night. #Hate.
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Josh Bernoff
(@jbernoff) reported
from
Arlington, Massachusetts
@ScottMonty @Simon_Pitt Since this was written, @zoom_us has fixed many of the issues and continues to improve.
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Dawan Robinson
(@DawanARobinson) reported
from
Washington, D.C., District of Columbia
@chorus_ai and @zoom_us issues are no fun
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Louie Kahn
(@LouieKahn27) reported
from
Burbank, California
@zoom_us You billed me for premium and I don’t have access to it. I called and was hung up on before I got to speak to a customer service rep. I’m tweeting this solely for the purpose of getting your attention.
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Waheed Parker
(@waheedparker) reported
from
Cape Town, Western Cape
@zoom_us I upgraded my plan and the payment was deducted from my credit card. But your system said the payment wasn’t successful. Help!
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Marc Lijour
(@marclijour) reported
from
Toronto, Ontario
@trbouma @zoom_us @jami_social Except hardware acceleration is not universally available, hence same issue with WebRTC
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Wayne Schmidt
(@wayne_schmidt) reported
from
Wien Stadt, Wien
@KylieParkerCA @zoom_us @gotowebinar @StevenLeaney @AskVinh @elliotspirrett1 @SamNorcross7 @sholtomac @mattpaff One click login.
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Chandra SS Vasireddy
(@VasBytes) reported
from
PETROL BUNK ORR, State of Karnataka
@D_Roopa_IPS @zoom_us Singapore banned Zoom usage in schools early this month, and removed ban after assurances they fixed issues. However they still seem pretty bad. @CGSingapore - FYI pls. Maam - i think our govt also released advisory. Pls ask school shift to Google Meet or Google classroom
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rae
(@rachelrae9) reported
from
Dunn Loring, Virginia
@zoom_us my friend has spoken with your customer service 6 times and has had no results and has had no one contact her about being charged for services she didn't get!
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@zoom_us Thank you. I have sorted out the issue with Teamup and know what I did wrong. Not actually Zoom’s fault. You have all the security there for people to use. I wanted to warn other instructors
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Will Ricketts
(@tb_doc) reported
from
Merton, England
@drcharlottetai @MicrosoftTeams @BlueJeansNet @zoom_us @StarLeafCo Yes, has to make a rapid dash after today’s second call after a tactical error in advance! 😳
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R. C.
(@roy_karrol) reported
from
Mobile, Alabama
@AnnTruwe @morningmika @comcast @Xfinity Truth! Hopefully @comcast @Xfinity gets their act together tomorrow and resolves this intermittent WiFi issue. I’ve got 3 college students and an 8th grader trying to do @zoom_us and/or online classes.
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Rob Butler
(@RobButler) reported
from
Ottawa, Ontario
@Jen_MacDougall @zoom_us @ericsyuan The end product, yes, but it will be more expensive to produce. I cannot get over how amazing this Zoom product is. Take care of the security issues (many of which were ”host” errors) & this will be the goto product to use.
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Andrew Davis 🇨🇦
(@andrew_506) reported
from
Kingsclear, New Brunswick/Nouveau-Brunswick
@MeganADutta @MachinaMeg @tastefullykate @zoom_us @MarsAVIT @GinaSans @PSNI_Hailey @AVteach101 @thesmoothfactor I’m down if there is room.
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Nancy Limau
(@NancyGithoitho) reported
from
San Francisco, California
@bonifacemwangi @zoom_us @MOESTKe @coachdeluca33 Look at our problems.
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Becky
(@beckybecs) reported
from
Usk, Wales
@SingleDadSW @UniKent @zoom_us I asked our head of faculty about it but my our uni doesn’t allow it due to security/IT issues, it’s not secure enough x
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شَامِخَة آن
(@mutantxfactor) reported
from
Manhattan, New York
@YALLWEST @hrmason What happened is awful & unacceptable. @zoom_us needs a security measure in place where only the host can control turning mics on & off. The “raise hand” option shouldn’t only be accessible via chat. As long as chats & muting are open access, these problems will occur.
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Joanna C
(@LittleChew) reported
from
Grand Rapids, Michigan
I’ve got loads of respect for @zoom_us for including a giant box to check to NOT renew the webinar option after the first month when you are adding on that service to your account. One time only, please god. #smallbusinessowner #Zoom
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Josh Parkin
(@joshparkinnyc) reported
from
Bronx, New York
@zoom_us my “group” is locked out of our zoom account. I can’t sign in to get support or call. I’ve left several messages with your sales answering service and can’t get a call back. Please contact me.
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Cliff Guya Oliech
(@olifo) reported
from
Pittsburgh, Pennsylvania
@bonifacemwangi @zoom_us @MOESTKe The best solution to this problem is to have password access to the zoom meeting then share it only with participants otherwise if you use the link to join there will be unauthorized access