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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (44%)
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Sign in (30%)
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App Crashing (16%)
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Glitches (5%)
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Video (3%)
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Multimedia (2%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bremen |
Sign in | |
 Lloydminster |
Glitches | |
 Guayaquil |
Connection | |
 Mountain View |
Connection | |
| Santa Rosa |
Sign in | |
| Laguna Hills |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Cathy Montag
(@cmontong) reported
@zoom_us Before we could click a participants name in the chat & it would get the chat cursor ready to type to them. Now when I click their name it just highlights around the whole chat box & I need to click again to type. Can you fix that so we don’t need to click to type?
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Alex
(@Arekkusu_413) reported
@zoom_us Which virtual background if I cant even open the god damn app! Literally failing my class because of you! FIX ERROR 1132! #FIXERROR1132
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milen
(@lockelby) reported
Dear @zoom_us We just got our first terrible experience for our conference. It was come from the audio and display. We could speak but we got delayed and all audience have the same problem. We used 3 different account today to made the room, but we always got the same problem
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DoodleOarei🌈♿🌒🌱🕉
(@DoodleOarei) reported
@zoom_us your website is terrible in finding information about accessibility for organizers. I have questions and your chat is terrible.
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Fajar Adrianto
(@drianto_fajar) reported
Hi @zoom_us , i am a user from Indonesia and my account is set for 500 participants. These 2 days, zoom has lagging if we accept more than 100 participants. Is there any updates about it? Or is there some problems occured? Thank you.
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luz
(@fentyhell) reported
pls go down i dont wanna be in class @zoom_us
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Bryan William
(@bryan_w_t) reported
@zoom_us is having problems today
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Salomie Das
(@Salomie21201397) reported
@zoom_us @JharnaPariani Same issue since two weeks.. facing this issue after the new update..the old version is working fine @zoom_us
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CHECK YOUR STATE & LOCAL ELECTION DATES ALL 2020
(@nhychelle) reported
@zoom_us has the worst customer service on this planet... y’all use their products everyday but wait till y’all need help. Whew good luck. I’m talking help for paid accounts too not just the free... bc we already knew that was terrible 😒
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APAC
(@APAC_ELT) reported
We'd like to apologize wholeheartedly for the technical problems we've experienced today on @zoom_us. 🙏🏼🙏🏼🙏🏼For reasons we still can't fully understand, it was impossible to connect to Susana Gómez's session, although she was by no means responsible for that. Read on. 👇🏽
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meriel
(@andiqamariel) reported
Bro fix your bugs @zoom_us
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CoDEIn.Pharm
(@codein_pharm) reported
@zoom_us hi guys, im from indonesia did you have some kind of trouble in indonesian server/data center? i just experience a massive slowdonw in a room no one booted from the room, but the voice and video are horrible, and it even looped at some times
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dan leatherman
(@danleatherman) reported
@ZevEisenberg @zoom_us Yes, it's awful trying to teach online with this issue.
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Alfonso Martin
(@alfonsomartinde) reported
@zoom_us @JharnaPariani Same issue here. We are not using any Proxy. Zoom on Windows. It worked perfectly fine with the previous version 5.4.6. However, after upgrading it to 5.4.9 we get that error message. Any ideas please? We tried with another PC within the same network using 5.4.6, and it works.
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Bryan (he/him) 🇵🇭🇺🇸 #BellLetsTalk
(@unradical_idea) reported
Getting reports that the @zoom_us classes are working in some cases, but @MVCitySchools Wi-Fi at District buildings is still down. Unclear what caused this issue. Currently no updates from Superintendent Dr. Kenneth R. Hamilton right now. @TheJournal_MVSA #HomeOfTheKnights
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Bryan (he/him) 🇵🇭🇺🇸 #BellLetsTalk
(@unradical_idea) reported
BREAKING @TheJournal_MVSA: @MVCitySchools is experiencing a District-wide internet issue, causing @zoom_us #RemoteLearning class sessions to not connect. (info via Columbus School principal Dr. Crawford's recent robocall at 9:30am) #HomeOfTheKnights
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Juan Morales
(@jflex87) reported
If you’re ever having problems with @zoom_us, try switching to @Webex. 👀
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I'm so done 🌱
(@AnnaVanZee) reported
@zoom_us Your support is awful!! Can't even access chat or email support, and your "help library" fails to include really basic info - like how to set up a voice mail box recording with the zoom phone app.
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idnca
(@idnca) reported
The issue when webinars from the likes of @eventbrite get organized on @zoom_us and your organization has banned it like so many others. Too bad for the @InSites one I was planning to attend today :/
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Francisco Oliden
(@Franciscoliden) reported
@theChrisDo @zoom_us I have 1mb up and 5mb down internet, so that’s a great option for me so I can disable video recieving/sending for better stabilization. But, should always be abailable, not just browser
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Morgan Smith
(@mdotsmith5) reported
@MsStiles_RRD @zoom_us @GoogleForEdu I think that would solve a lot of problems! But I wonder if there still will be students who feel hesitant. But at least if the teacher needed to quickly examine some thing, they could?
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ً
(@1N3K0) reported
why can you not change individual user volume on zoom @zoom_us fix this
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Kathleen
(@kathleen_nora) reported
@zoom_us @alfonsomartinde @JharnaPariani Hi there, I am facing the exact same issue. It works on my phone and other devices but not my laptop. I really need it on my laptop so am following this thread if you are posting a solution.
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Esharat Nasar-Ahmed
(@EsharatQ) reported
@zoom_us While I appreciate #zoom server has been overwhelmed,I do not appreciate, getting kicked out of meetings, due 2 this. I got kicked out 3 times ystday. Also noticed we get kicked out just after an hour. There’s also temperamental issues with recording on #YouTube via zoom
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Bridger Smith
(@BridgerSmith8) reported
@zoom_us no one can hear each other in our meeting and it tells everyone to join audio but gives no options how do we fix this
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Richard Fleming
(@Richard71770821) reported
@zoom_us @JharnaPariani I have new laptop with same issue, seems to work if I don't use app and go through website
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Esharat Nasar-Ahmed
(@EsharatQ) reported
@zoom_us Worth pointing out, I have also purchased a licence, paying £15.00 per month, which means I have unlimited time and should not have a cap on number of participants/students. Please fix this issue, otherwise many will start using other platforms.
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Catherine Sontag
(@CTag115) reported
Hey @zoom_us so I’m not allowed to have live customer service support because I don’t pay enough money to deserve that? But if I talk to a sales person about my question and higher plans, I get attitude because I’m just asking a question and not actually ready to buy?
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Brandon Bianchi
(@59psi) reported
@zoom_us howdy! seems like meetings with passwords can’t auth. Your meeting password auth service seems dead and after all the security stuff last year that means all meetings stop.
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Poonam sumit Bagul
(@PoonamsumitBag1) reported
@zoom_us zoom app is not working