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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Zoom Outage Chart 09/29/2023 02:00

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Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • Connection 41.18%


  • Sign in 29.41%

    Sign in

  • App Crashing 12.75%

    App Crashing

  • Glitches 7.84%


  • Multimedia 3.92%


  • Video 3.92%


Live Outage Map

The most recent Zoom outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
MexicoCuernavaca Sign in
United StatesSammamish Connection
United KingdomMaidstone App Crashing
United StatesLemont App Crashing
United KingdomLondon Connection
United KingdomWalsall Connection

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • coffeegeekguy Artie (@coffeegeekguy) reported

    @zoom_us Doesn't matter what I do -- Zoom refuses to acknowledge any of my multiple mics. And yes, I've used your diagnostic page. Do you have any Dell experts on board who might be able to help?

  • Moehritz Moritz (@Moehritz) reported

    Now accepting bets as to which video call service will work uninterrupted tonight. (@discord @zoom_us et al)

  • JackSchoolrock1 Jack (@JackSchoolrock1) reported

    @zoom_us Why can you scream share A movie on your Service

  • adammosscomedy Adam Moss (@adammosscomedy) reported from Manchester, England

    @zoom_us hi zoom got connection issues... I've uninstalled and reinstall, I've taken all the security proxys off including 3rd party ones etc.. But still won't connect any other advice?? errors 104103.. I've done all ur website advice...

  • jim_orme Jim Orme (@jim_orme) reported

    @SenRickScott @TheJusticeDept @zoom_us How come more money goes to help the people of other countries and we the US Citizens can't get the COVID relief that is needed? When will the US Citizens get the priority? Where's the $2000 COVID relief? Why is it being blocked?

  • GordonAChaffin Gordon Chaffin (@GordonAChaffin) reported

    I was on hold for an hour with @zoom_us customer service trying to get the $400/month I can't afford but need for the nonprofit @StreetJusticeDC. Then my line was disconnected. They won't tell you how long the wait is. I was told I'd be transferred to a human. Now on hold again!

  • Skeefiez11 MJ (@Skeefiez11) reported

    @zoom_us Sent a DM on an iphone issue. Thanks

  • Astro_Zach Zach (@Astro_Zach) reported

    @zoom_us I’m having an issue logging in with the iOS app. It says my username and password are wrong.. but it’s being pasted in from a password manager. It works on desktop, maybe the app doesn’t like long passwords

  • yoginisd Yogini (@yoginisd) reported

    What sort of pathetic service do you have where we can only interact w/ some chat bot but not an individual despite paying a ton load of money & be your paying customer long before your popularity. @zoom_us

  • jawaid_mr WRESTLING (@jawaid_mr) reported

    @zoom_us Very disappointed you did not twitter me back very very bad customer service😡

  • ritzkraus ritzkraus (@ritzkraus) reported

    @SenRickScott @TheJusticeDept @zoom_us Well we invited Communist zoom into our homes this past year, USA has totally been dumb down by China, & we do nothing, pathetic.

  • JanetPage23 Janet Page (@JanetPage23) reported

    @zoom_us Trying to invite friends as contacts, but when they click on the link they are told ‘your friend invitation confirmation link is expired (124)’ Can you help please?

  • jonathanross jonathanross (@jonathanross) reported

    @zoom_us is there a setting to automatically check for updates? I couldn't login for a funeral just now and the browser version caused a freeze / hang with my laptop. Eventually rebooted, updated and connected via mobile meanwhile. Last thing I wanted to have to deal with now.

  • GordonDeBucks Gordon Miller (@GordonDeBucks) reported

    @zoom_us I’ve come to expect lousy customer service from y’all. This is just the latest example.

  • ChrisStribbs Chris Stribblehill #DYSPR (@ChrisStribbs) reported

    @zoom_us The Zoom client is very slow and can't detect my webcam. It was fine on the 28th of December. I have reconnected the camera and uninstalled then reinstalled the zoom client. There are no other programs using the camera and it was working in teams before reboot. HELP!!

  • danspdata Dan Plashkes (@danspdata) reported from San Diego, California

    Most people are ready to flush #2020 down the proverbial toilet. History may have a different opinion. 2020 may have changed working families quality of life forever. Who’s willing to drive 60-90 minutes each way to go to work when they can @zoom_us at home ? #HappyNewYear2021

  • Fan99Go GoBillsFan99 (@Fan99Go) reported

    @SlackHQ is down. What are the odds @zoom_us follows and we can all try again tomorrow? 🤞🤞

  • ekhiatt Emma H. Wilson, PhD (@ekhiatt) reported

    @zoom_us I received an email on 12/9 indicating “someone would be in touch” regarding my inquiry into HIPAA-approved zoom. No further communication in nearly 1 month—was excited to get up and running ASAP, now rethinking due to poor customer service at @zoom_us #zoom

  • BrianSharon BrianSharon 🇺🇸🇺🇸🇮🇱🇨🇦🇨🇦 (@BrianSharon) reported

    @SenRickScott @TheJusticeDept @zoom_us Do you get an ******** every time you tweet about China? Floridians are dying at record numbers and it’s China, China with no substantial help for your constituents. The Chinese people are sure getting some representation from you.

  • _TerriEllen 🏳️‍⚧️Terri⚧Ellen🏳️‍⚧️ (@_TerriEllen) reported

    @mickou @Logitech tried that, no change. this is a @zoom_us software glitch. the issue started after their software upgrade. It would be nice if they could address the issue.

  • dacoursey Ghost of Spreadsheets Yet to Come (@dacoursey) reported

    @AccidentalCISO @zoom_us @Chromecast It's a authentication problem, no? The chromecast hast to request the URL directly and can't log in or click any buttons. (At least that's my weak understanding) I wanted to cast the rugby world cup that I paid for to my big TV and couldn't get it to work.

  • SlokGonx Samuel González (@SlokGonx) reported

    @zoom_us Hello, I am having problems connecting by airplay of my ipad to zoom in PC, this did not happen, if it recognizes the connection, but does not transmit the screen, everything is updated to the latest version.

  • ZevEisenberg Zev Eisenberg (@ZevEisenberg) reported

    Anyone with an M1 Mac seeing a thing where @zoom_us screen sharing stops sending screen video after a couple minutes? And then if you unshare and reshare, you just get black video? Gotta restart Zoom to fix it.

  • LornaMann_ Lorna Mann (@LornaMann_) reported

    @zoom_us ever since I’ve upgraded on my Mac I can’t stay in a meeting longer than 2mins before being kicked out (happens when I’m host or just a participant) - can you help rectify this? Thanks!

  • TYsAdventures TY (@TYsAdventures) reported

    @zoom_us is there a way to combine my 2 office accounts into 1 and why aren't meetings showing up on my meetings schedule? Where can I get help?

  • BlackfriarsSett Blackfriars Settlement (@BlackfriarsSett) reported

    Still no help from @zoom_us to sort out our audio telephone conferencing service which we are paying for and need to be able to support our vulnerable members. Huge thanks to @HandsOnLondon_ for letting us use theirs for the last few weeks.

  • laypishina laypish (@laypishina) reported

    @meanjoegnd @zoom_us Same here and I have online school and I literally can’t find anything to help me

  • ExCBOHealth Judy Wagner (@ExCBOHealth) reported

    i need to record a transcript with #zoom but the zoom hype (video) doesn't seem to be available for my cloud recordings. @zoom_us can somebody help ? i have paid account. zoom claims transcripts. how many hous will the bot not tell me what to do?

  • bjornradstrom Björn the Transit Planner 🚍🚏🚲 (@bjornradstrom) reported from Winnipeg, Manitoba

    Why do @zoom_us and @messenger not let you completely turn down the volume during a video call?!?!?! It's infuriating! We have two people in the same room on a video call with others elsewhere, so we only want sound coming from one phone. But you can't turn it all the way down!

  • ChrisStribbs Chris Stribblehill #DYSPR (@ChrisStribbs) reported

    @zoom_us my zoom desktop software keeps having multiple issues and won't load settings pages. Any ideas?