Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (35%)
• Sign in (30%)
• App Crashing (22%)
• Multimedia (13%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Hayward	App Crashing	10 days ago
Bristol	Sign in	17 days ago
Crewe	Connection	20 days ago
Omemee	Sign in	21 days ago
Perth	Connection	22 days ago
Noida	Multimedia	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Tonks (@RobOfTheTonks) reported 1 minute ago

  @bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.

• 
  Jeremy Angoff (@MyTakeOnIt) reported 2 minutes ago

  @zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?

• 
  Antigone Cox (@tiggermusic112) reported 2 minutes ago

  Hi @zoom_us, are there service disruptions going on? Lots of students and staff in my area are having issues and getting kicked out of classes/meetings.

• 
  Alfredo Canziani (@alfcnz) reported 2 minutes ago

  @zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.

• 
  SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 3 minutes ago

  @CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.

• 
  Robert Clark (@bostonbobby617) reported 6 minutes ago

  @zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.

• 
  brO (@hallelujah03041) reported 9 minutes ago

  @ZoomAfrican @zoom_us @Zoom does anyone has the newest coupon code zoom? Please help, 8 needed ASAP 🙏

• 
  kumiko s (@mutukik) reported 17 minutes ago

  @AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.

• 
  Kelsey Knight (@kk2nite) reported 17 minutes ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

• 
  Ray Carroll (@raycarroll55) reported 18 minutes ago

  @LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈

• 
  Alana Sheeren (@alanasheeren) reported 19 minutes ago

  @zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.

• 
  Mary Rinaldi (@soulcarousel) reported 19 minutes ago

  . @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.

• 
  Hempfy (@Hempfy_Swiss) reported 22 minutes ago

  @GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄

• 
  Dmitry Gorbatov (@dmitry_gorbatov) reported 24 minutes ago

  Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 25 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 27 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

• 
  Luiz Henrique Fávaro (@luizhenrique_sf) reported 37 minutes ago

  @labs_news @zoom_us "There has been a critical error on this website"

• 
  ✨HOPE 💫 (@alamas_295) reported 39 minutes ago

  Is zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us

• 
  Kerrie Shelden (@kez1133) reported 42 minutes ago

  @theipodteacher @zoom_us All good. Thought it was a problem at my end

• 
  Robert Clark (@bostonbobby617) reported 46 minutes ago

  Since @zoom_us isn’t fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked

• 
  LCTTA (@LCTTA) reported 47 minutes ago

  @zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.

• 
  Mohammed Hamid (@mhamid86) reported 48 minutes ago

  @zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.

• 
  YASHVI SANGHAVI (@YashviSanghavi) reported 50 minutes ago

  @zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...

• 
  Mai Somaa (@MaiSomaa) reported 51 minutes ago

  @zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page

• 
  ./scott📊 (@scott_peterson4) reported 55 minutes ago

  @zoom_us it's zoom! I know I deleted the zoom cask and installed the zoomus cask but that must've been on my other machine. Let me do that on this machine as well and see if it resolves the issue.

• 
  Ayush Negi (@itsayushnegi) reported 56 minutes ago

  @zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix

• 
  Ómid M. (@moids) reported 57 minutes ago

  @pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.

• 
  Gerard Strouth (@gstrouth) reported 58 minutes ago

  Them: To use a vanity URL you need to prove you own the domain with a dns record. Me: No problem, done. Them: Oh it looks like that URL is already taken. Me: How, I've owned this domain before you were a company @zoom_us #fail

• 
  Ms. AK (@akincali) reported 59 minutes ago

  @zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.

• 
  Donna Maria: The Lifestyle CEO (@donnamaria) reported 59 minutes ago

  Customer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice