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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Zoom Outage Chart 08/04/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  1. Sign in (41%)

    Sign in (41%)

  2. App Crashing (30%)

    App Crashing (30%)

  3. Connection (19%)

    Connection (19%)

  4. Multimedia (7%)

    Multimedia (7%)

  5. Video (4%)

    Video (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAmelia Sign in
FranceColmar Sign in
United StatesColumbus App Crashing
United StatesColumbus Sign in
United StatesHollywood Connection
IndiaGreater Noida App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    Zoom-ers... yesterday I joined a meeting with camera off and my ‘square’ - which usually contains my full name - instead publicly displayed my PASSWORD. Has this happened to anyone else?(The problem didn’t occur in a subsequent test). Sort it out @zoom_us !

  • stardustschild Margaret Hall 🕯 (@stardustschild) reported

    @esmewang @zoom_us We also had issues in a class where a friend was clearly having a rough day, so a few of us privately messaged to ask what was going on. They explained it to us in confidence, and then she got an email from that teacher that night, which made her feel incredibly uncomfortable.

  • RealKenWalls Ken Walls (@RealKenWalls) reported

    Hey @zoom_us I thought you'd like to know that after 8 years of paying for your professional level of service, I called for the first time in 8 years because I wanted to upgrade to add my wife to the account, your computer told me that my account doesn't "qualify" to speak

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    Zoom-ers... I joined a meeting yesterday with camera off. When it finished connecting, my ‘box’ - which usually contains my full name - publicly displayed my PASSWORD. Has this happened to anyone else?(The problem didn’t occur in a subsequent test). Sort it out @zoom_us !

  • BrianSO1 Brian Odama (@BrianSO1) reported

    @ClaiminOurSpace @zoom_us and the @GovUganda disappointed me here, quite terrible how things are done in Uganda 😭

  • ArviaC Mrs Arvia (@ArviaC) reported

    @catheri77679385 The church service is on @zoom_us

  • dpsisi D. Sengupta (@dpsisi) reported

    @zoom_us should be classified as a shareware in desktop service as the ‘nag’ in so called ‘basic’ service do get more frequent over time. What about some ad breaks like ‘thanda thanda cool cool’ or ‘Big boys don’t play at night & wear 2 masks’ for zoom online meeting revenues..?

  • Ahgamond Mars (@Ahgamond) reported

    @zoom_us really out here tryna get me in trouble ffs fix your worthless mobile app give us more than one god damn volume option okay I can't be having my bluetooth die and everyone on call suddenly coming out of my speakers FULL BLAST with no way to mute it at 2:30am

  • ChrissePit Christa (@ChrissePit) reported

    @zoom_us My image turns green for other people when in meeting. Have also friends whose image turn green for me when in meeting. Only happens on my PC. Might be related to @NVIDIAGeForce as it began after an update for all of us. Any help?

  • stardustschild Margaret Hall 🕯 (@stardustschild) reported

    @esmewang @zoom_us this was a problem during Zoom University at the start of the pandemic (I graduated in May, so I can't speak to the Fall). In my Irish class, we would DM each other to ask questions (mostly spelling), and our teacher eventually told us to make a groupchat because it was so much.

  • gwilco Geoff Wilcock (@gwilco) reported

    I'm beyond exasperation with @zoom_us. We've not been able to login to account since about May. All their communication expects you to log in to get further. No one helped when we did get through. by phone. They do manage to send payment reminder now we've stopped paying.

  • JenniferWathall Dr. Jennifer Chang Wathall (@JenniferWathall) reported

    @zoom_us Hello this week's update didn't fix the bug! Please fix this bug. Setting pptx as virtual background only records the pptx and not our image anymore.

  • beatingkokoro b ☁️ Ψ ia (@beatingkokoro) reported

    @zoom_us can yall do us a favor and just go down for tommorrow I wanna play in the snow so bad

  • ADHD_Women_Res Dr Dyi Huijg (@ADHD_Women_Res) reported

    @MValeroSanchez @zoom_us yeah right? i've been searching for two hours now. this is terrible! i've been in touch before with @zoom_us about another matter and only received unhelpful replies (that didn't engage with the matter at hand), so don't even try.

  • RachelMooreRS Rachel Moore | #BlackLivesMatter (@RachelMooreRS) reported

    Once again, @zoom_us, I'm having trouble upgrading my account. Tried on two different browsers. Can't progress to the Buy tab after billing info. Chat wouldn't connect to let me submit a ticket. C'mon. I'm trying to give you my money here. Give a girl some help?

  • JonathanBrake Jonathan Brake (@JonathanBrake) reported

    @zoom_us wow after over a year you treat your customers like crap. Might be time to try another service you don't seem to want my money. #poorcustomerservice #billingissues #processes

  • JonahLupton Jonah Lupton (@JonahLupton) reported

    @EntangledApe Yes it will be and I'm not even sure I can have more than 500 people on at once. I'm already on the enterprise plan but maybe @zoom_us or @ericsyuan can help me out.

  • JonathanBrake Jonathan Brake (@JonathanBrake) reported

    @zoom_us you customer service sucks - fix your support chat its like #GroundhogDay #terrible

  • thaddiuslord Thaddius. (@thaddiuslord) reported

    @zoom_us Mad Max Beyond Thunderdome or Big Trouble in Little China.

  • roziits Janis Rozenfelds (@roziits) reported from Yeongdeungpo-gu, Seoul

    @Hemisho_ Super awesome to talk with you but unfortunately, @zoom_us connection is terrible.

  • _prasket me (@_prasket) reported

    Anyone forced to use @MicrosoftTeams I feel VERY sorry for you. I just tried and what a piece of crap especially on Linux. App requires a login and web app either gives you video and no audio (have to call in) or audio and no video. @jitsinews & @zoom_us work flawlessly on Linux.

  • constructionge3 Eric Anderton Host of Construction Genius Podcast (@constructionge3) reported

    @zoom_us has excellent service. Processed a refund for me via their message ap in less than 15 minutes via email. Thanks!

  • HwkkNght NghtHwkk (@HwkkNght) reported

    @zoom_us our classes are frozen every few minutes help us

  • RachelMooreRS Rachel Moore | #BlackLivesMatter (@RachelMooreRS) reported

    @zoom_us Hello! So the problem seemed to be with using a desktop browser. I wound up trying with my phone's browser and was able to upgrade easily. Something about the billing screen via desktop wasn't permitting me to progress.

  • Edmund_Schuster 𝖤𝖽𝗆𝗎𝗇𝖽 𝖲𝖼𝗁𝗎𝗌𝗍𝖾𝗋 (@Edmund_Schuster) reported

    @lukestein @cbgoodman @zoom_us Thanks - I’ve had problems setting this up on windows but may need to try again. Btw - any mic recommendations? Recorded today and realised my lapel mic is broken (luckily on the test recording), and the integrated mics are just awful

  • LlewellynFalco Llewellyn Falco (@LlewellynFalco) reported

    @zoom_us I can log in from my iphone, tablet and laptop at the same time, why can't I login from my laptop and desktop at the same time?

  • BogdanCostea Bogdan Costea (@BogdanCostea) reported

    well, I found the @zoom_us native client, 1 down, 4 to go

  • CptLuckyDuck t.tv/CaptainLuckyDucky (@CptLuckyDuck) reported

    @zoom_us The program keeps crashing every time I attempt to join the lobby for my meeting. I'm having to go into my task manager to close it and attempt to reopen it. Any help would be greatly appreciated.

  • cbgoodman Chris Goodman (@cbgoodman) reported

    @Edmund_Schuster @lukestein @zoom_us I assume latency is the issue.

  • tawsif_stanford TAWSIF AMMAR (@tawsif_stanford) reported

    The most frustrating aspect of @zoom_us it has a prehistoric era UI 😤😩 Hope they never fix this 😫 #zoom #Videoconferencia