Zoom status: messaging issues and outage reports

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 22, 7:50 AM GMT+5:30	0	0
Apr 22, 8:10 AM GMT+5:30	0	0
Apr 22, 8:30 AM GMT+5:30	0	0
Apr 22, 8:50 AM GMT+5:30	0	0
Apr 22, 9:10 AM GMT+5:30	0	0
Apr 22, 9:30 AM GMT+5:30	0	0
Apr 22, 9:50 AM GMT+5:30	0	0
Apr 22, 10:10 AM GMT+5:30	0	0
Apr 22, 10:30 AM GMT+5:30	0	0
Apr 22, 10:50 AM GMT+5:30	0	0
Apr 22, 11:10 AM GMT+5:30	0	0
Apr 22, 11:30 AM GMT+5:30	0	0
Apr 22, 11:50 AM GMT+5:30	0	0
Apr 22, 12:10 PM GMT+5:30	0	0
Apr 22, 12:30 PM GMT+5:30	0	0
Apr 22, 12:50 PM GMT+5:30	0	0
Apr 22, 1:10 PM GMT+5:30	0	0
Apr 22, 1:30 PM GMT+5:30	0	0
Apr 22, 1:50 PM GMT+5:30	0	0
Apr 22, 2:10 PM GMT+5:30	0	0
Apr 22, 2:30 PM GMT+5:30	0	0
Apr 22, 2:50 PM GMT+5:30	0	0
Apr 22, 3:10 PM GMT+5:30	0	0
Apr 22, 3:30 PM GMT+5:30	0	0
Apr 22, 3:50 PM GMT+5:30	0	0
Apr 22, 4:10 PM GMT+5:30	0	0
Apr 22, 4:30 PM GMT+5:30	0	0
Apr 22, 4:50 PM GMT+5:30	0	0
Apr 22, 5:10 PM GMT+5:30	0	0
Apr 22, 5:30 PM GMT+5:30	0	0
Apr 22, 5:50 PM GMT+5:30	0	0
Apr 22, 6:10 PM GMT+5:30	0	0
Apr 22, 6:30 PM GMT+5:30	0	0
Apr 22, 6:50 PM GMT+5:30	0	0
Apr 22, 7:10 PM GMT+5:30	0	0
Apr 22, 7:30 PM GMT+5:30	0	0
Apr 22, 7:50 PM GMT+5:30	0	0
Apr 22, 8:10 PM GMT+5:30	0	0
Apr 22, 8:30 PM GMT+5:30	0	0
Apr 22, 8:50 PM GMT+5:30	0	0
Apr 22, 9:10 PM GMT+5:30	0	0
Apr 22, 9:30 PM GMT+5:30	0	0
Apr 22, 9:50 PM GMT+5:30	0	0
Apr 22, 10:10 PM GMT+5:30	0	0
Apr 22, 10:30 PM GMT+5:30	0	0
Apr 22, 10:50 PM GMT+5:30	0	0
Apr 22, 11:10 PM GMT+5:30	0	0
Apr 22, 11:30 PM GMT+5:30	0	0
Apr 22, 11:50 PM GMT+5:30	0	0
Apr 23, 12:10 AM GMT+5:30	0	0
Apr 23, 12:30 AM GMT+5:30	0	0
Apr 23, 12:50 AM GMT+5:30	0	0
Apr 23, 1:10 AM GMT+5:30	0	0
Apr 23, 1:30 AM GMT+5:30	0	0
Apr 23, 1:50 AM GMT+5:30	0	0
Apr 23, 2:10 AM GMT+5:30	0	0
Apr 23, 2:30 AM GMT+5:30	0	0
Apr 23, 2:50 AM GMT+5:30	0	0
Apr 23, 3:10 AM GMT+5:30	0	0
Apr 23, 3:30 AM GMT+5:30	0	0
Apr 23, 3:50 AM GMT+5:30	0	0
Apr 23, 4:10 AM GMT+5:30	0	0
Apr 23, 4:30 AM GMT+5:30	0	0
Apr 23, 4:50 AM GMT+5:30	0	0
Apr 23, 5:10 AM GMT+5:30	0	0
Apr 23, 5:30 AM GMT+5:30	0	0
Apr 23, 5:50 AM GMT+5:30	0	0
Apr 23, 6:10 AM GMT+5:30	0	0
Apr 23, 6:30 AM GMT+5:30	0	0
Apr 23, 6:50 AM GMT+5:30	0	0
Apr 23, 7:10 AM GMT+5:30	0	0
Apr 23, 7:30 AM GMT+5:30	0	0
Apr 23, 7:50 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

Sign in (30%)
Connection (30%)
App Crashing (20%)
Multimedia (13%)
Glitches (3%)
Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Swadlincote	App Crashing	9 days ago
Mesa	Multimedia	12 days ago
Obdach	App Crashing	15 days ago
Eye	Connection	17 days ago
Crewe	Connection	20 days ago
Crewe	Connection	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

DeKlan the Police (@L1573N) reported 4 minutes ago
@egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”
Rob Tonks (@RobOfTheTonks) reported 4 minutes ago
@bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.
Ómid M. (@moids) reported 4 minutes ago
@pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.
John D Brownlie (@johndbrownlie) reported 5 minutes ago
Somehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning
Julia Graham Ⓥ (@juliamarygraham) reported 5 minutes ago
@WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.
Dear Gay Journal (@GayAnnals) reported 12 minutes ago
@RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!
Amit Godbole (@amitGodbole) reported 13 minutes ago
@andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)
Hendy (@henzet_79) reported 19 minutes ago
@zoom_us hi, i cannot login to my zoom account
INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 23 minutes ago
@zoom_us are your servers down. We can’t log in - MIAMI,FL
Dodo Rejoice Mission (@DodoMission) reported 31 minutes ago
@zoom_us elearn.nouedu2.login/ net
Adam J. Blust (@adamblust) reported 31 minutes ago
Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!
Melai (@lai1205) reported 35 minutes ago
@zoom_us please help me someone used my credit card to purchase a zoom account..
Leigh (@j15ldw) reported 37 minutes ago
@zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?
Lekia Prosper (@LekiaProsper) reported 37 minutes ago
@zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.
Lil The Kreative (@Lil_the_kreativ) reported 40 minutes ago
To all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.
PinayKeto (@PinayKeto) reported 40 minutes ago
@LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....
Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 40 minutes ago
My @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?
Brennan Taylor (@Brennan81511014) reported 40 minutes ago
@vivekag43242977 @zoom_us @Zoom Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
Bronwen (@Bronwen6720) reported 42 minutes ago
@zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.
Tiffani Ashley Bell (@tiffani) reported 43 minutes ago from Stanford, California
She was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.
Ricardo (@Rixards_All) reported 45 minutes ago
@zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!
Claire Masteller (@ccmasteller) reported 47 minutes ago
@MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?
Mara Hernandez (@maraihdez) reported 49 minutes ago
@zoom_us made unauthorized charges for unauthorized services to my personal credit card for up to $18,000 Mexican pesos in late January. I have been trying to contact a customer service agent for weeks and still nothing. What can I do ??? @Profeco???
AJ Podcast (@aj_podcast) reported 52 minutes ago
First episode was recorded on @zoom_us and we gotta fix that audio quality big time haha... work work work
Brighton West (@BrightonWest) reported 52 minutes ago
As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?
Hempfy (@Hempfy_Swiss) reported 53 minutes ago
@GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄
gpsmith Back to Teaching Remote (@ginapsmith) reported 54 minutes ago
is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help
Shawn (@shawnandthecity) reported 58 minutes ago
Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.
Haebar85 (@Aresss100) reported 59 minutes ago
@zoom_us hi, i could not sign in, disabled account. Could you help me solve the problem? I have contacted the contact support, but there is no response.
Doug McRae (@dougmcrae) reported 1 hour ago
@zoom_us I've used your service for a long time. I get the HYPER SECURITY things you are pressured to do by some. My needs are simple. You have complicated your security to the point where I am ready to use another service. I don't have the time to. Too complicated!