Zoom status: messaging issues and outage reports

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 24, 7:30 PM GMT+5:30	0	0
Apr 24, 7:50 PM GMT+5:30	0	0
Apr 24, 8:10 PM GMT+5:30	0	0
Apr 24, 8:30 PM GMT+5:30	0	0
Apr 24, 8:50 PM GMT+5:30	0	0
Apr 24, 9:10 PM GMT+5:30	0	0
Apr 24, 9:30 PM GMT+5:30	0	0
Apr 24, 9:50 PM GMT+5:30	0	0
Apr 24, 10:10 PM GMT+5:30	0	0
Apr 24, 10:30 PM GMT+5:30	0	0
Apr 24, 10:50 PM GMT+5:30	0	0
Apr 24, 11:10 PM GMT+5:30	0	0
Apr 24, 11:30 PM GMT+5:30	0	0
Apr 24, 11:50 PM GMT+5:30	0	0
Apr 25, 12:10 AM GMT+5:30	0	0
Apr 25, 12:30 AM GMT+5:30	0	0
Apr 25, 12:50 AM GMT+5:30	0	0
Apr 25, 1:10 AM GMT+5:30	0	0
Apr 25, 1:30 AM GMT+5:30	0	0
Apr 25, 1:50 AM GMT+5:30	0	0
Apr 25, 2:10 AM GMT+5:30	0	0
Apr 25, 2:30 AM GMT+5:30	0	0
Apr 25, 2:50 AM GMT+5:30	0	0
Apr 25, 3:10 AM GMT+5:30	0	0
Apr 25, 3:30 AM GMT+5:30	0	0
Apr 25, 3:50 AM GMT+5:30	0	0
Apr 25, 4:10 AM GMT+5:30	0	0
Apr 25, 4:30 AM GMT+5:30	0	0
Apr 25, 4:50 AM GMT+5:30	0	0
Apr 25, 5:10 AM GMT+5:30	0	0
Apr 25, 5:30 AM GMT+5:30	0	0
Apr 25, 5:50 AM GMT+5:30	0	0
Apr 25, 6:10 AM GMT+5:30	0	0
Apr 25, 6:30 AM GMT+5:30	0	0
Apr 25, 6:50 AM GMT+5:30	0	0
Apr 25, 7:10 AM GMT+5:30	0	0
Apr 25, 7:30 AM GMT+5:30	0	0
Apr 25, 7:50 AM GMT+5:30	0	0
Apr 25, 8:10 AM GMT+5:30	0	0
Apr 25, 8:30 AM GMT+5:30	0	0
Apr 25, 8:50 AM GMT+5:30	0	0
Apr 25, 9:10 AM GMT+5:30	0	0
Apr 25, 9:30 AM GMT+5:30	0	0
Apr 25, 9:50 AM GMT+5:30	0	0
Apr 25, 10:10 AM GMT+5:30	0	0
Apr 25, 10:30 AM GMT+5:30	0	0
Apr 25, 10:50 AM GMT+5:30	0	0
Apr 25, 11:10 AM GMT+5:30	0	0
Apr 25, 11:30 AM GMT+5:30	0	0
Apr 25, 11:50 AM GMT+5:30	0	0
Apr 25, 12:10 PM GMT+5:30	0	0
Apr 25, 12:30 PM GMT+5:30	0	0
Apr 25, 12:50 PM GMT+5:30	0	0
Apr 25, 1:10 PM GMT+5:30	0	0
Apr 25, 1:30 PM GMT+5:30	0	0
Apr 25, 1:50 PM GMT+5:30	0	0
Apr 25, 2:10 PM GMT+5:30	0	0
Apr 25, 2:30 PM GMT+5:30	0	0
Apr 25, 2:50 PM GMT+5:30	0	0
Apr 25, 3:10 PM GMT+5:30	0	0
Apr 25, 3:30 PM GMT+5:30	0	0
Apr 25, 3:50 PM GMT+5:30	0	0
Apr 25, 4:10 PM GMT+5:30	0	0
Apr 25, 4:30 PM GMT+5:30	0	0
Apr 25, 4:50 PM GMT+5:30	0	0
Apr 25, 5:10 PM GMT+5:30	0	0
Apr 25, 5:30 PM GMT+5:30	0	0
Apr 25, 5:50 PM GMT+5:30	0	0
Apr 25, 6:10 PM GMT+5:30	0	0
Apr 25, 6:30 PM GMT+5:30	0	0
Apr 25, 6:50 PM GMT+5:30	0	0
Apr 25, 7:10 PM GMT+5:30	0	0
Apr 25, 7:30 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

Connection (33%)
Sign in (27%)
App Crashing (20%)
Multimedia (13%)
Glitches (3%)
Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Cranberry Township	Connection	2 days ago
Swadlincote	App Crashing	12 days ago
Mesa	Multimedia	15 days ago
Obdach	App Crashing	17 days ago
Eye	Connection	20 days ago
Crewe	Connection	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

Robert Clark (@bostonbobby617) reported 51 seconds ago
@LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help
Stephanie Liebergen (@NewsLiebs) reported 1 minute ago
Hey @zoom_us ... seems you're having some problems. I've got an interview stuck in your cloud processing somewhere. Help a reporter out here!!
Leslie Truex, Literary Agent (@ltruex) reported 4 minutes ago
Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?
Ayush Negi (@itsayushnegi) reported 7 minutes ago
@zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix
Dear Gay Journal (@GayAnnals) reported 10 minutes ago
@RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!
adechian (@adechian) reported 15 minutes ago
@zoom_us I'm not receiving two factor authentication code, please help
Penyembah Bakso (@BaksoPenyembah) reported 17 minutes ago
@xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?
Nicole Marie 💛 (@NikitaMariaSays) reported 18 minutes ago
Is anyone else having issues connecting to Zoom? @zoom_us #Zoom #Zoomdown?
Kishore Kumar Das (@Kishore59516918) reported 20 minutes ago
@zoom_us I kishore kumar das .pliz tha I no inglis spiking I am hindi dailok hering pliz help I am invest olredi agri pliz help hindi india
LCTTA (@LCTTA) reported 23 minutes ago
@zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.
MattBling (@saxeeosayande) reported 28 minutes ago
@zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.
adiangga (@ad1angga) reported 28 minutes ago
@zoom_us hi, i have so many recordings on my cloud recordings. i want to clear the space, but before that i want to download all at once, but i can't find that button. please help me
Kishore Kumar Das (@Kishore59516918) reported 29 minutes ago
@zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das
Lekia Prosper (@LekiaProsper) reported 30 minutes ago
@zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.
Tom Glasgow (@TomTalkinSports) reported 33 minutes ago
@zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.
Melissa Milner (@melissabmilner) reported 33 minutes ago
@zoom_us I am unable to sign in. Keeps giving me the oops window. All other websites working fine so not wifi issue. I am right outside of Boston.
Augustus Garrison (@happyfrozenfire) reported 37 minutes ago
@zoom_us fix your servers
🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 38 minutes ago
@zoom_us how can I solve "error code 104103"?
slow-moving apocalypse (@sarahflorman) reported 40 minutes ago
@zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?
Falk Dübbert (@falkduebbert) reported 41 minutes ago
@bbrundert @Logitech @zoom_us With Catalina: no problems.
Rahul k (@rahul061993) reported 41 minutes ago
@Zoom Hi All, I could experience a issue on this platform today which seems to be strange where while connecting a bluetooth headphone via this application makes the video conference lagging! If someone experience the same!? -from india @zoom_us
YASHVI SANGHAVI (@YashviSanghavi) reported 45 minutes ago
@zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...
judith (@judith1907) reported 48 minutes ago
@Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??
Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 49 minutes ago
My @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?
Mohammed Hamid (@mhamid86) reported 49 minutes ago
@zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.
Robert Clark (@bostonbobby617) reported 51 minutes ago
@zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.
DeKlan the Police (@L1573N) reported 51 minutes ago
@egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”
Sully Baseball (@sullybaseball) reported 55 minutes ago
What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?
Ivan Reid (@theivanreid) reported 56 minutes ago
@Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!
Lorena M. Olaya A. (@L0laya) reported 59 minutes ago
@jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time