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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (33%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (5%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Sign in | |
| Springfield |
Multimedia | |
| Georgetown |
Connection | |
| Dayton |
Sign in | |
 Karlsruhe |
App Crashing | |
| Boston |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
Does @zoom_us have any customer service people, still waiting on an account issues lodged on April 24.. 1 phone call or live chat will fix issue. Unbelievable!
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Andrew Davis 🇨🇦
(@andrew_506) reported
from
Kingsclear, New Brunswick/Nouveau-Brunswick
@MeganADutta @MachinaMeg @tastefullykate @zoom_us @MarsAVIT @GinaSans @PSNI_Hailey @AVteach101 @thesmoothfactor I’m down if there is room.
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Andre Kempe
(@kempius) reported
from
Altafulla, Catalunya
@paigecraig @zoom_us Thought about it few days ago. Problem is size of potential target audience vs. shipping of goods in time. Small groups per session vs. experts who have interesting stories & reliable to stream live at a given time
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Kelli Burris
(@kelliburris7) reported
from
North Olmsted, Ohio
@zoom_us I downloaded zoom the my pc that works with windows xp through Google chrome & also I tried it through Firefox too and the download won't open .Help.
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Rajesh Kasargod
(@Rajeshkasargod) reported
from
Mumbai Suburban, State of Mahārāshtra
45 days of relentless calling my @JBLaudio ear phones gave up on me . @zoom_us @Google @MicrosoftIndia #Zoom #HangoutMeet #ConCalls #MicrosoftTeam Lockdown without #Earphones . #WorkFromHome #Help
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The Godfather is back! Join me #KAG
(@RobertM69780378) reported
from
Fremont, California
@zoom_us 500,000 accounts hacked and on the dark web. You have serious security issues. @Webex is my choice. I will refuse any zoom due to your pathetic excuse for security administration. You should be put out of business. #COVID__19
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Becky
(@beckybecs) reported
from
Usk, Wales
@SingleDadSW @UniKent @zoom_us I asked our head of faculty about it but my our uni doesn’t allow it due to security/IT issues, it’s not secure enough x
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Zaheer Ansari
(@ZaheerAnsari01) reported
from
New Delhi, National Capital Territory of Delhi
I am facing issue while joining meeting.I am loosing my class on daily basis .Connectivity is fine . Always shows error 104103 and says can't connect to our service , please check your network connection try again letter. Mobile settings are fine pls get it resolve. @zoom_us
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Josh Parkin
(@joshparkinnyc) reported
from
Bronx, New York
@zoom_us my “group” is locked out of our zoom account. I can’t sign in to get support or call. I’ve left several messages with your sales answering service and can’t get a call back. Please contact me.
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Dr Robert Adam 🇪🇺
(@rejadam) reported
from
Edinburgh, Scotland
@leesonl @MicrosoftTeams @Microsoft @zoom_us If only they would just get on with it, and tell us, everyone talks about the problems with Zoom and GDPR but Teams which is often the preferred platforms many workplaces has been really difficult for deaf people to work with.
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Michael Massie
(@m_massie22) reported
from
Lynchburg, Virginia
@TheSceneVault @zoom_us @YouTube I can’t do Thursday nights but if y’all ever do another then I’m down
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Rob Butler
(@RobButler) reported
from
Ottawa, Ontario
@Jen_MacDougall @zoom_us @ericsyuan The end product, yes, but it will be more expensive to produce. I cannot get over how amazing this Zoom product is. Take care of the security issues (many of which were ”host” errors) & this will be the goto product to use.
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Melba Pearson
(@ResLegalDiva) reported
from
Miami Beach, Florida
@zoom_us needs to do so much more to protect folks on their platform. If it’s so bad that @ADL has to host webinars to address the issue - Zoom needs to go back to the drawing board. No one should have to go through what we experienced last night. #Hate.
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Paul Duerinckx
(@drinckx) reported
from
Pontardawe, Wales
I know there are some issues with Zoom but, in terms of usability, it’s so much better than Teams. @zoom_us @MicrosoftTeams
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Linda Hellard
(@LindaHellard) reported
from
Cardiff, Wales
@halexraynal I really hope @zoom_us are working on this and will release an update to fix this!
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Cian
(@Pancucci) reported
from
Exeter District, England
It was heartbreaking not to be at my Grandmother’s funeral yesterday in person. But with the help of my mum + my cousin, we live-streamed it from the cemetery on @Zoom_us, using a phone, dodgy 4G signal + dodgier Bluetooth speaker (as a mic), so friends/family could see it live.
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Matt Ramsbottom
(@MattRamsbottom) reported
from
Oldham, England
@nicolamking @SimonJWoodUK @zoom_us @sarahjoliver74 @SimonTalbot76 @loismoontalbot simon let’s catch up on this I might be able to help 😬📻🎧
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((phillipdrummond)))
(@philthydrummond) reported
from
Oakland, California
Hey @zoom_us it’s a big problem you blocked virtual cams from @ecammtweets @ecammlive you need to fix that in new version
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Cliff Guya Oliech
(@olifo) reported
from
Pittsburgh, Pennsylvania
@bonifacemwangi @zoom_us @MOESTKe The best solution to this problem is to have password access to the zoom meeting then share it only with participants otherwise if you use the link to join there will be unauthorized access
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Robert Nunnally
(@Gurdonark) reported
from
Allen, Texas
I feel a sense of DIY accomplishment. The @zoom_us meeting I attend had trouble picking up my headset on my Linux rig. I tinkered a bit with ALSA and PulseAudio, but then I found a $4 headset-to-USB rig. Voila! Problem solved. I feel heard now.
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Joshua Sillers
(@sillejo) reported
from
Minneapolis, Minnesota
When is @zoom_us going to fix the fart vulnerability !!! I’m so tired of all these holes in the system #plugthefarthole now!! 🤣😂🤣
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Benny Benack III
(@bbjazziii) reported
from
Manhattan, New York
@zoom_us help! I just bought a iq7 so my phone has better audio on my Instagram live shows...but it’s not working! Can someone walk me through proper setup...
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
The kid was upset today during his @zoom_us video call during his #beavers meeting when @virginmedia #internet went down (again). Sort it out @virginmedia #payingpremium #internet #beavers #beaversathome #lockdown2020
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Sarah Stierch
(@Sarah_Stierch) reported
from
Sonoma, California
@zoom_us @FBI Thanks. It wasn’t my meeting but I passed on best practices to the organizer. I can’t DM you without you following me, btw. I also have had an open ticket with Zoom support for 13 days regarding a billing issue, so any help with that would rock.
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Thérèse McIntyre
(@cailinrua1) reported
from
Galway City, Connaught
@zoom_us howya, folks, I have a problem with playback - am recording a presentation (shared Prezi) with video - around half hour long - have done it twice and both times the audio playback jerks and speeds up after conversion trying to do this for a conference...help!
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Manav Jain 🇮🇳
(@Manavjain994) reported
from
New Delhi, National Capital Territory of Delhi
@zoom_us I am looking to upgrade my Account from basic to pro pleade help whether i will be able to live stream my meeting on facebook after upgrading. Kindly advice asap.
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Arnold
(@Arnother) reported
from
Madrid, Comunidad de Madrid
@zoom_us I’ve been having a problem on logging in my Mac app. it says that my account has a basic plan when in reality I have a Pro account. I’ve tried to contact customer service but I haven’t reached out at all. Help please!!
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Amanda Jones, Defender of Wonder
(@abmack33) reported
from
Denham Springs, Louisiana
Hey, @zoom_us—all the webinar registration links for webinars I’m hosting disappeared. Nobody answers the phone. Nobody returns my emails. Gonna need some help since I’m still paying you! @TallTechyTeach
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Nancy Limau
(@NancyGithoitho) reported
from
San Francisco, California
@bonifacemwangi @zoom_us @MOESTKe @coachdeluca33 Look at our problems.
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Roger Yerramsetti
(@rogery) reported
from
Adelaide, State of South Australia
@zoom_us @bigjsl @MicrosoftAU Don’t get too evil zoom! I’m a paying user and don’t mind paying for your service but what got me there was a couple of months using an easy and flawless free experience that didn’t make me jump through hoops.