Zoom down or not working? Current app problems and status

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (37%)
• Sign in (33%)
• App Crashing (13%)
• Multimedia (10%)
• Glitches (3%)
• Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Crewe	Connection	2 days ago
Crewe	Connection	2 days ago
Hamden	App Crashing	4 days ago
St Albans	Sign in	5 days ago
Milwaukee	App Crashing	5 days ago
Bideford	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tobey (Investigate and prosecute) (@TJoseph54) reported 9 seconds ago

  @zoom_us I am missing the background option. I have a paid account. Tried all your options in help, no luck. Using IPad, and meet your requirements. What do I do?

• 
  Lana Franks (@LanaFranks) reported 3 minutes ago

  @zoom_us @JharnaPariani I have the same issue. Reported it but no response yet.

• 
  Joshua Burshaw (@jburshaw) reported 4 minutes ago

  @Sasky @zoom_us So time to burn the house down?

• 
  Elma Harmans (@elmahar) reported 6 minutes ago

  @zoom_us No we cannot!!! Because of the issue we have! That is just it!

• 
  Catherine Mangan 💝 (@catherinem23) reported 7 minutes ago

  @zoom_us screen sharing audio is always a problem with my iPad Pro but never on my other devices... can you tell me why? I have checked settings etc

• 
  Ujjwal Sharma (@ujjjjwall) reported 10 minutes ago

  @zoom_us Is the raise hand option disabled?? Not able to raise hand ...pls fix the problem with the new update

• 
  ✨𝐖𝐚𝐥𝐯𝐞𝐧𝐚𝐫𝐝𝐨🌹🌻 (@walvenardo) reported 11 minutes ago

  What happen to @zoom_us? Yesterday some of webinars have a problem using @zoom_us. Because of the signal, because of the data center that have a problem, or others?

• 
  Madeleine Sauve (@MadeleineSauve) reported 12 minutes ago

  Must just be me (cuz everyone luvs zoom?!) but I’m officially pissed off at the eleventy ways @zoom_us access can be set up 😡🤬 Sign in,enter code,oops glitch! Click, enter code, join with...... Sign in, to soon! Sign in 1 min before meeting...it started 1 minute ago 😩 #fkcovid

• 
  mindmodel (@mindmodel) reported 14 minutes ago

  @zoom_us Please make a Zoom app for AppleTV so I can join workout classes on the big TV! :) I know I can AirPlay, but it has glitches, runs down phone batteries. I don't need to send audio or video, just watch. Version 2 can allow a login from phone for sending audio and video.

• 
  jd (@jonniedarko_) reported 14 minutes ago

  @quantumtemporis No problem @zoom_us

• 
  Tim Stockil (@TimStockil) reported 15 minutes ago

  @bobby_bridge @zoom_us Hmmm! Not had that problem. We've only recorded lessons a few times, and they were fine, both audio and video. Over to you, @zoom_us

• 
  Fredrik Matheson (@movito) reported 20 minutes ago

  @asitwouldseem @zoom_us Are you able to see the whole list? I certainly can’t. Works fine in other video apps … BTW, the @Blackmagic_News UltraStudio series suffers from terrible IxD: unless a connected app is using the video, the little screen is typically blank. I returned a unit, thinking it DOA.

• 
  Tim Stockil (@TimStockil) reported 20 minutes ago

  @bobby_bridge @zoom_us We use Zoom all the time - my wife is giving a lesson as I write - and generally it works really well. Problems seem to arise when one end of the conversation suffers from poor internet connection. Perhaps this was it. Not much you can do if it was.

• 
  Harpreet Matta 🇮🇳🇦🇺 (@Matta_ism) reported 21 minutes ago

  @quantumtemporis Just @zoom_us it with 1.50 min to spare that you use to fix your hairs!! Did that rhyme?

• 
  Tim Clarke (@TimxClarke) reported 25 minutes ago

  @nengelbrecht @zoom_us Having the same issue

• 
  Chris (@chrisdsmith2007) reported 29 minutes ago

  @zoom_us Having an issue in meeting. The raise hand feature is only working for hosts/cohosts. The button is visible but you can't interact with it for anyone else. Keyboard shortcut doesn't work.

• 
  KATY ANDREWS ✨🌙 (@KATYAND) reported 31 minutes ago

  @maggiefok @zoom_us It’s the notification sound attached to the ‘reminder’ that bores through my skull when I’m wearing headphones. I legit can’t find a solve other than turn down the system level - which always seems to find its way back to 100000000%

• 
  Nirav Parekh (@niravbparekh) reported 34 minutes ago

  Hey @zoom_us, desperately need a button for "turn off incoming video". Struggling with bandwidth issues a lot of times.

• 
  Yusif Katulie (@OrYusif) reported 37 minutes ago from Accra, Greater Accra

  How do you login the @zoom_us app with a Google Linked account? Works on the web but now I'm asked for a password I didn't provide during sign up because I clicked on google. Please @zoom_us help.

• 
  Joel G Goodman (@joelgoodman) reported 37 minutes ago from Austin, Texas

  @KGHart @sethodell @zoom_us The chat feature is perhaps the worst chat I’ve ever used. Like. Put a product team on that and fix it.

• 
  Katie Wagner (@cewagnerlab) reported 40 minutes ago

  My semester has started up with unrelated major tech issues with home internet, my phone, and zoom. Dealing with @CenturyLink and @ATT has been a horrendous nightmare. Dealing with @zoom_us has been efficient and useful. None of the three issues are resolved. Fun.

• 
  Kelly Wisecarver (@WisecarverPR) reported 42 minutes ago

  Help @zoom_us! I need a PERSON to answer a question related to #fraudulent invitations appearing. No answers/direct contacts on your site. DM me with a direct email or phone. Thanks.

• 
  tvjames+ 😷🇺🇲 (@tvjames) reported 43 minutes ago

  @zoom_us need an indicator when another presenter is having connectivity issues. That would eliminate the "is everyone else hearing Jim just fine?" and allow a moderator to jump in quicker and keep things rolling. Maybe a small yellow dot on their profile picture.

• 
  Trina Parrish (@BlasterOfArt) reported 47 minutes ago

  @edpuzzle @zoom_us Hey @zoom_us, today I was in a meeting and before it started, I asked the host if they could turn on captions because I struggle with auditory processing and I’m tired of it. They were eager to do it BUT COULD NOT FIND THE SETTING. THEY WANTED TO HELP AND COULD NOT.

• 
  NXM1 (@NXM112) reported 50 minutes ago

  @zoom_us What happens whenever you open a new meeting or join one that has become slow and poses various problems despite the power of the Internet. Please solve Of some of the problems I encountered 104103 104101 104104

• 
  Jess (@Jess76827488) reported 55 minutes ago

  @zoom_us your sign up page doesn’t appear to be working, I just keep getting an ‘Uh oh!’ Error page every time I click on it. Please can you help?

• 
  Alex Palombo (@AlexPalombo) reported 55 minutes ago

  Hey @zoom_us - I'm having issues with crackly audio when I use my Bluetooth headphones. Are there ways to fix this, or is my laptop just old?

• 
  Joe Klinker (@joe_klinker) reported 57 minutes ago

  @quantumtemporis @zoom_us help

• 
  By That Logic™🤔 (@yehkyabaathui) reported 58 minutes ago

  @quantumtemporis @zoom_us! @Skype! HELP!!

• 
  Dr. Barbara Taylor (@bltmacomb) reported 59 minutes ago

  I was running a large @zoom_us meeting w/ many breakout rooms. After a couple of hours, I couldn't move people to rooms. In Dec, I closed & reopend breakout rooms to fix the issue. Today it failed. I lost all access to rooms. I had to close the meeting & restart. Thoughts? v5.4.9