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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (33%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Sign in | |
 Sheffield |
Connection | |
| Thatcham |
Connection | |
| City of London |
Video | |
 Les Abymes |
Glitches | |
| Seaford |
Video |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Curphey
(@curphey) reported
from
Tamalpais Valley, California
@zoom_us won by simple friction free UX. Now turned on waiting rooms for all@meetings including previously scheduled series. Total time sync. Maybe time to look for something new that doesn’t slow team down.
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Atul Khatri
(@one_by_two) reported
from
Mumbai Suburban, State of Mahārāshtra
Help required - ever since upgraded Zoom yesterday my Zoom App not working. My laptop OS is Windows 10 pro and Zoom Version is 5.3.1(52879.0927) Help! @zoom_us
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Runa Islam
(@runaislam) reported
from
Newton, Massachusetts
Now that I am managing 3* sets of @zoom_us interactions, my exposure to Zoom bugs has tripled. Today's weirdness: meeting passcode didn't allow me into meeting on device A, but did allow me in problem-free on device B. Is this a known issue? *Me plus 2 kids
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enhaNCed Education
(@FBieri) reported
from
Pelham Centre, Ontario
@mrpottz Yes in my happy dreams... then I wake up to the nightmare that is #MSTeams and there are no @msteamstips to fix it. I miss the ease of breakout groups in @zoom_us but can’t use it as I have students in 🇨🇳 who cannot access it.
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GreenKerene
(@GreenKerene) reported
from
Washington, D.C., District of Columbia
@zoom_us your customer service is trash. How disrespectful that I can only call if I’m a pro account holder. I need help
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Karen Trofimova
(@Karenski3) reported
from
Coatbridge, Scotland
@zoom_us please help, have tried several times to schedule a meeting and each time it puts it for an hour ahead of what I want 😭. Time zone is correct. It's just not working???!
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Keynote Speaker Todd Cohen, CSP
(@SalesLeaderTodd) reported
from
Philadelphia, Pennsylvania
I have Spent approximately four hours over the last two days trying to figure out all the changes @zoom_us has made which is making doing my business much more difficult. Time to find a new service. They have gotten #complacent and #CustomerService is lacking.
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Simeon Scheuber-Rush
(@Schubone) reported
from
Liverpool, England
I don’t seem to be able to add more than 2 poll options on Zoom at the moment? I’ve tried multiple browsers. Any help? @zoom_us
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Darek Danielewski
(@Dydek) reported
from
Hoffman Estates, Illinois
Why doesn’t @zoom_us think I might want to take the volume down to zero sometimes, in a public webinar? #Fail
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Nick Perry
(@realnickperry) reported
from
Hackney, England
@JamieBGall @zoom_us When it worked, it was both ways but I saw it clearly change for receiving mid call. What I don’t know is why. Presumably that was a remote end issue. Bandwidth? Or now I’ve spotted that full screen thing, maybe the SENDER has to be full screen?!! Which would be daft.
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Yoruba Diva
(@solaxstacks) reported
from
Maplewood, New Jersey
I find it so rude when my professors share their screen on Zoom and it takes up my whole screen like no. @zoom_us you need to fix that.
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Gil Palacios
(@GilRPalacios) reported
from
South Miami Heights, Florida
So, apparently @MDCPS gave up on K12 today? My kids can’t log on. And they are massively moving to @zoom_us, problem? @zoom is not working likely due to massive net traffic.
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#DefundSFPD
(@mariaajudice) reported
from
San Francisco, California
@ZibbyZ @zoom_us Grab crotch wink wrestle you down
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Gaby Dow
(@GabrielaDow) reported
from
San Diego, California
@grubreport .@zoom_us must have digital keystroke transcripts to sort these issues out, right? Someone kicked off the Spanish teacher in my son’s @PowayUnified HS class & it was so sad; she reached out to my boy+ other students asking what was happening while she was trying to get back on...
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Steve Gorton
(@enablinguk) reported
from
Copmanthorpe, England
@VictoriaNextUp @zoom_us It can be spoken if the loudspeaker icon visible? Could still be an issue though
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@zoom_us Really not a hope I raised the issue of the 2 factor error 5 months ago.. Randomly receive emails .. Which require you to answer in a space that cannot be accessed.. Ranted to no avail cancelling membership you are a **** company
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Karen Trofimova
(@Karenski3) reported
from
Coatbridge, Scotland
@zoom_us Yeh no that's not the problem. The problem is with October.
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Michael J. Cecchini
(@mike_cecchini) reported
from
Buffalo, New York
@thehill Can someone in the @USSenate contact @zoom_us to help them out!
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Iain J.
(@IainBaileIain) reported
from
Milngavie, Scotland
@ferguson_eilidh @zoom_us We need to start a collection of these Zoom transcript errors of biology terms. We could make it a competition for students to resolve them. Might encourage them to use moodle forums and discuss the transcripts of their lectures with one another. Find the blooper engagement.
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Jeff Gibbard 😎
(@jgibbard) reported
from
Philadelphia, Pennsylvania
@zoom_us I figured it out. I couldn't even get to the point where I'd get a ticket number. I was locked out of my account. You all need to fix your intake process.
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Mpho Eland
(@MpofuMpho) reported
from
Wednesfield, England
@AppleSupport my AirPods Pro are giving me a problem with @zoom_us the mic is not working. I think it’s zoom because they work properly on FaceTime and other calls
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Ann Nurock
(@annnurock) reported
from
Cape Town, Western Cape
@zoom_us I’ve tried but as usual no one responded. Honestly @zoom_us your customer service is THE worst I’ve ever known
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Rakesh Dubey
(@The_Math29) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us Hi...! After updating the app, I am unable to share screen. Please suggest how to fix this problem.
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Mike Bowler
(@mike_bowler) reported
from
Kelowna, British Columbia
@tweetaleem @zoom_us “Law of Two Feet” already had problems and has been replaced in many open spaces with “Law of Mobility”. That alternate works just as well in a remote environment IMO.
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@zoom_us letting me down again awaiting txt code for 2 factor no code arrives... Client meeting soon... My ex perience with while trying to be ultra cautious is been 100%annoying and pants
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Sunder Singh Tounk
(@STounk) reported
from
New Delhi, National Capital Territory of Delhi
@zoom_us hi zoom is too much intrept since 15 days my daughter can't attend the online classes what's problem since 15 days back it was okay and mobile network is fine time of intruption morning 9am till 13 hours at my location New Delhi India hope you will resolve
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Sean Sheppard
(@GameChangerSean) reported
from
Los Angeles, California
@zoom_us we have been reaching out to you for months to have you fix the pre-arranged breakout room feature that has never worked. We are paying you for a service package & are not receiving all the package features. Can we speak to a live human? Does customer service matter?
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Ann Nurock
(@annnurock) reported
from
Cape Town, Western Cape
@zoom_us your customer service is non existent. Do you ever respond to urgent queries?
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Diane H Zack
(@dianezack1) reported
from
Upper Providence Township, Pennsylvania
@ctangscience @zoom_us Not working yet.
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Coach Moren
(@thadmoren) reported
from
Turlock, California
There are so many kids that don’t want to be “seen” because of the abuse they’ve taken over the years from classmates (& family). They don’t want to be seen by all, but those are the children that WE, as teachers, were put on this 🌎 to save. Plz @zoom_us help us!