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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (46%)
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Sign in (27%)
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Multimedia (12%)
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App Crashing (8%)
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Glitches (4%)
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Video (4%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cleveland |
Multimedia | |
 Ihlow |
Connection | |
 Bogotá |
Connection | |
| Krefeld |
Connection | |
 Hermosillo |
Multimedia | |
| Palo Alto |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Iram Arce
(@itsme_iramcito) reported
@zoom_us , the servers down in my NROS 310 class. Get to it 👏🏼
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KenjiiscoolYT
(@TechKenji) reported
@Google @zoom_us please add a way to turn down video call audio without turning down all audio im tryna edit some videos not listen to some asmr yoga with laggy *** punk rock playing in the background
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Anita
(@AnitaSrkian) reported
@zoom_us How about something to help the disabled? Free live captions for all maybe ?
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Jesse Zurawell
(@JesseZurawell) reported
@zoom_us sucks; it takes forever to find a goddamn recording, and it ain't due to user error.
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Shaun Stackhouse
(@ShaunStackhouse) reported
My @zoom_us Livetrak L-8 board is crackling like a ****. I've reinstalled the drivers. updated the firmware, and nothing. This is how I make my money. If I can't find a fix to this, I don't have the $599 to drop on the Rode board, so I would essentially be ruined, channel done.
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Shivani Ahuja
(@Shivani07974822) reported
@zoom_us Hlo I am using zoom app on I pad pro .when I share my screen with kids I don't see their faces and my video also stop.could you please help me
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Greg Ott
(@ott_greg) reported
@zoom_us I've escalated a trouble ticket twice, and with no consumer avenue to tech support other than the online chat, it feels as if there is no interest in solving technical problems. Awaiting a response on second ticket....48 hrs in
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Brian Odama
(@BrianSO1) reported
@ClaiminOurSpace @zoom_us and the @GovUganda disappointed me here, quite terrible how things are done in Uganda 😭
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Rick Waters
(@AgileWaters) reported
Does anyone else have CONSTANT problems with the integration of @Zoom_US when creating an @Eventbrite event? It's SO frustrating! (and fragile)
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Christa
(@ChrissePit) reported
@zoom_us My image turns green for other people when in meeting. Have also friends whose image turn green for me when in meeting. Only happens on my PC. Might be related to @NVIDIAGeForce as it began after an update for all of us. Any help?
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Rachel Moore | #BlackLivesMatter
(@RachelMooreRS) reported
Once again, @zoom_us, I'm having trouble upgrading my account. Tried on two different browsers. Can't progress to the Buy tab after billing info. Chat wouldn't connect to let me submit a ticket. C'mon. I'm trying to give you my money here. Give a girl some help?
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candie tanaka
(@candietanaka) reported
Is anyone else having trouble choosing the @zoom_us squares with traffic lights, crosswalks, hills or boats for authentication? They are so boring I almost fall asleep mid-choice, I wish they would choose, donuts, unicorns, pizzas or ice cream cones instead.
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Nug 🐣
(@itinerantnugget) reported
@zoom_us My 2FA is not working and saying codes are invalid. I am using Microsoft Authenticator & it matches my email. I am trying to get passed by the chatbot to talk to a real person, but it keeps asking me for my 6-digit host key when I literally have no access to my account.
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TerryB. ✡️Extreme Centrist #VetsGetScanning
(@terryinfinchley) reported
@zoom_us Your installer told me to forward terror logfile and gave a link. The link only went to generic page. Nowhere to send. The page had help bit. That was a bot. The bot asked for a 6 digit pin but told me to look in the wrong place. When I found it it wouldn't take it. 😡
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Mario Cruz
(@Searcher26) reported
@zoom_us Black Hawk Down
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Tariq ☕
(@rzeta0) reported
@ASBO_Allstar @zoom_us Yep - I guess it comes down to trust Given @zoom_us previous behaviour I don't trust them. Remember when they installed a listening web server as part of their client.....
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Janis Rozenfelds
(@roziits) reported
@Hemisho_ Super awesome to walk with you but unfortunately, @zoom_us connection is terrible.
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Mars
(@Ahgamond) reported
@zoom_us really out here tryna get me in trouble ffs fix your worthless mobile app give us more than one god damn volume option okay I can't be having my bluetooth die and everyone on call suddenly coming out of my speakers FULL BLAST with no way to mute it at 2:30am
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David Jennings
(@mrdaj78) reported
Dear @zoom_us, Your service is GREAT. It's made remote learning a truly viable possibility. But I have one request: can I please stop having to see my own dumb face while I teach? I want my kids to be able to see me, but I am tired of seeing this goofy mug. Let's do this. dj
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Rachel Moore | #BlackLivesMatter
(@RachelMooreRS) reported
Take my money @zoom_us! I'm trying to upgrade to pro and keep getting stuck at the payment stage. Everything's filled in, no alerts that I'm missing info, I've read and acknowledged the privacy and TOS... I just want to upgrade. Is my Chrome browser the issue?
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Charlotte Morgan
(@MorganBroadcast) reported
Zoom-ers... yesterday I joined a meeting with camera off and my ‘square’ - which usually contains my full name - instead publicly displayed my PASSWORD. Has this happened to anyone else?(The problem didn’t occur in a subsequent test). Sort it out @zoom_us !
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Kai Mast
(@cskama) reported
@zoom_us do you know what technology screensharing on Linux+Wayland Zoom is using these days? It seems to be broken for everybody I talk to.
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Sean Mark
(@justseanmark) reported
Thanks @zoom_us, ruined my attendance with "Error:1132"
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Janis Rozenfelds
(@roziits) reported
from
Yeongdeungpo-gu, Seoul
@Hemisho_ Super awesome to talk with you but unfortunately, @zoom_us connection is terrible.
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JMS
(@jms_msn) reported
@Bob_Wachter @zoom_us Just had the same issue!!
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Mark Galpin
(@markgalpin) reported
@MichaelCade1 @tsmith_co @zoom_us from personal experience Michael, I found it was Teams causing more of an issue as Tim states you can't disable it. You have to create a virtual device
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Jessica Share
(@MrsShare112) reported
from
Northfield, Illinois
Need tech help, Twitter world! While using @googlejamboard during @zoom_us, a student typed on the doc from home & I don’t see his work on my computer. Looked at his screen on @goguardian & his edits are there from his view. Why can’t I see them on my end?
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D. Sengupta
(@dpsisi) reported
@zoom_us should be classified as a shareware in desktop service as the ‘nag’ in so called ‘basic’ service do get more frequent over time. What about some ad breaks like ‘thanda thanda cool cool’ or ‘Big boys don’t play at night & wear 2 masks’ for zoom online meeting revenues..?
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Juan David Serrano
(@jdsermu) reported
@zoom_us @JharnaPariani Had the same issue and fixed it by running the installer as administrator (right click + run as administrator)
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Ryan Calkins
(@RyanC_BUS391) reported
@pixchix @zoom_us “The Other Guys” Help us out Zoom!