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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (32%)
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App Crashing (15%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tampa |
Connection | |
 Negrar |
Connection | |
 Ronchin |
App Crashing | |
 Hastings |
App Crashing | |
 Melbourne |
Sign in | |
| Sheffield |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Marcelo Alves
(@celicoo) reported
It's unbelievable how @zoom_us is the cloud-based video communications app #1. It sucks! I have never had a good experience with it. It's unsafe. It's broken. It keeps forcing people to use their awful desktop app instead of the web-based app - I "wonder" why is that.
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MissKLemare
(@VeryChicGeek) reported
Hey @zoom_us why is the Facebook login not working on any device? You won't let me log in any other way so I can't use the program at all - but annoying when it's my dads birthday tonight, my sons tomorrow and I've set up loads of meetings...
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Anita
(@AnitaM86) reported
@zoom_us @AppleSupport Hi, I've been having problems with Zoom ever since I updated to BigSur. When I open Zoom, it stays buffering and never enters the meetings. I can open Zoom in iOS without problem. Is there an issue, or it's just my OS?
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lake2017
(@ShoLake2017) reported
@zoom_us Hi! I have a trouble with signing-in to Zoom with my Facebook account. Even though I push "Sign In with Facebook", my sign-in was rejected and I was asked to push the same button again and again. How can I solve this problem? Please give me an advice.
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🎄The Penguin Gamer🎄
(@ThefakePenguin) reported
@zoom_us when I open zoom it makes my laptop very laggy. is there any way to fix this?
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Danny Jordan
(@danjordan1_) reported
My sister got married today in a zoom wedding. My only responsibility was to record it. I forgot. @zoom_us plz help.
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Yassi Moghaddam
(@yassimoghaddam) reported
@zoom_us Are you having a problem with your webinar functionality? You make it impossible for your (business account) customers to get urgent support. Have been trying for the last hour to no avail.
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Hey Donnie, YOU’RE FIRED!!
(@flyersjunkie) reported
@brianstelter And my elderly parents couldn’t figure out how to fix the video picture on our family zoom call. It doesn’t mean @zoom_us has a vendetta against my family.
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Kay Dub
(@kaiwharton) reported
@zoom_us @core57 As a small business owner I have to publicly state that Zoom has awful customer service and even worse billing practices. Was over billed and contacted you in May. The issue is STILL not resolved! This is terrible!!!!!
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Matteo Trevisan
(@MatteoTre3) reported
@zoom_us Good Morning, I'd like to buy a business version of zoom.. I'm Trying to insert a Vat Number, but the site can't recognize it.. I need help please.
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Josh Funnell
(@joshfunnell_) reported
.@zoom_us Help! I really need support. I cannot log into my licensed account’s Zoom portal. I try to log into the account using Facebook, but it does nothing, takes me back to the log in page with no errors and the URL changes to :signin?error=access_denied
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Josh Funnell
(@joshfunnell_) reported
@SaucySongstres1 @zoom_us I managed to fix it by using my Facebook email and password to create a new account, but once you’ve done that it automatically becomes an alternative sign in for your normal account
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Joff Eaton
(@joffeaton) reported
Very disappointed with @zoom_us . I have emailed their billing department twice due to them taking all 12 months payment rather than the agreed monthly subscription and I haven’t received any email from them. Very poor service.
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trevor boller
(@TrevorBoller) reported
. @zoom_us how can I get a subscription money back. Just bought today ? Your customer service bots are horrible.
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danmaccarone
(@danmaccarone) reported
@steveportigal With @zoom_us forcing the Waiting Room issue, we should at least be able to customize our Waiting Room music for everyone to listen to. Or tie it to our @Spotify . Sorry, I can't start this meeting until I finish listening to my Discover Weekly.
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raafi
(@rraaafi) reported
Fix your bug @zoom_us
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𝘽𝙤𝙗𝙗𝙮 𝙃𝙚𝙖𝙡𝙮 🚁 ⚕
(@realBobbyHealy) reported
from
Firhouse, Leinster
@AlanMeaney @zoom_us Yep. And doesn take 20 minutes to startup nor require an MS login half the time.
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Francesca Sasso
(@fra_48hStudio) reported
@Ali_Jonas207 @zoom_us Same problem. I can't either @zoom_us I have an event in few hours
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The HT lab
(@theHTlab) reported
@zoom_us you need a pointer feature for the audience. It would help us communicate when we have questions about presentations.
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ann
(@dear__an_) reported
i wish i could send a message to the professor or a ping or something @zoom_us pls fix your waiting rooms
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Nathaniel Bauer
(@NBauer) reported
@zoom_us still no reply from anyone at zoom. Zoom Update six days ago rendered two different chrome books unable to use zoom. “Not compatible with device” errors suddenly. WTH?
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Brad Robinson
(@BradRob23) reported
@zoom_us I’m unable to access my paid account and am getting sent in circles by support. Please help.
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doddie
(@doddie59698311) reported
@zoom_us my iPad won’t connect to any account in zoom, it says an error code that doesn’t even exist, and I’ve tried contacting support, pls help
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Henny with the henny
(@Johnisdeadf) reported
from
Alamo, California
@zoom_us can you help me find my son?
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Suzy
(@SaucySongstres1) reported
@zoom_us How do I speak to a person to resolve a sign in issue? I can't sign in so I can't get the hostkey needed to talk to someone about being unable to sign in
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billiecat__
(@billiecat__) reported
@zoom_us why are my sharing capabilities limited now? I used to be able to share tabs or parts of my screen and now I’m only given the option to share entire screens. Please help. Big problem.
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Jennifer Garvey
(@jengarvey) reported
@zoom_us Your latest update has made it so Zoom no longer works on my Chromebooks, making virtual learning impossible. Your customer service won’t offer help since i’m not a paying client. Any suggestions?
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Kitty Hilton
(@sunkit) reported
@zoom_us what’s going on?!! So many issues/errors with our account. Contacting Support to be told @zoom is too busy OR “I’m new...I don’t understand the question”! Please be responsive. TY.
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samspearsevans
(@samspearsevans) reported
@otter_ai @zoom_us I have all of that connected. Written in my tweet. The problem is that it doesn’t display in webinars.
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Suzy
(@SaucySongstres1) reported
@joshfunnell_ @zoom_us I've got the same issue, can't login on pc or android