Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (38%)
• App Crashing (21%)
• Sign in (21%)
• Multimedia (17%)
• Glitches (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Perth	Connection	16 hours ago
Noida	Multimedia	22 days ago
Coventry	Sign in	26 days ago
San Carlos	Multimedia	1 month ago
Conshohocken	Connection	1 month ago
Cranberry Township	Connection	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lil The Kreative (@Lil_the_kreativ) reported 3 minutes ago

  To all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.

• 
  Dimitrios Fytanidis (@dfytanid) reported 5 minutes ago

  @MoodieStrat @zoom_us Yeap... :( Same errors here..

• 
  Melai (@lai1205) reported 6 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported 7 minutes ago

  @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

• 
  Luiz Henrique Fávaro (@luizhenrique_sf) reported 9 minutes ago

  @labs_news @zoom_us "There has been a critical error on this website"

• 
  Jo C (@JoCash888) reported 10 minutes ago

  @zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!

• 
  Rahul k (@rahul061993) reported 12 minutes ago

  @Zoom Hi All, I could experience a issue on this platform today which seems to be strange where while connecting a bluetooth headphone via this application makes the video conference lagging! If someone experience the same!? -from india @zoom_us

• 
  Brighton West (@BrightonWest) reported 18 minutes ago

  As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?

• 
  André Biernath (@andre_biernath) reported 20 minutes ago

  @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

• 
  Mark Loke (@LokeMark) reported 22 minutes ago

  @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

• 
  Gerard Strouth (@gstrouth) reported 24 minutes ago

  Them: To use a vanity URL you need to prove you own the domain with a dns record. Me: No problem, done. Them: Oh it looks like that URL is already taken. Me: How, I've owned this domain before you were a company @zoom_us #fail

• 
  Christos Karamanolis (@XtosK) reported 24 minutes ago

  @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 24 minutes ago

  My @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?

• 
  Ómid M. (@moids) reported 24 minutes ago

  @pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.

• 
  Jon Smith (@theipodteacher) reported 29 minutes ago

  For those of you trying to join @BookCreator_Cat and I for @BookCreatorApp webinar, @zoom_us appears to be down. I cannot access the webinars. We are trying to get things working.

• 
  Bjoern Brundert (@bbrundert) reported 29 minutes ago

  Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...

• 
  judith (@judith1907) reported 30 minutes ago

  @Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??

• 
  Keith Lee (@KeithRichardLee) reported 30 minutes ago

  @bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢

• 
  Matthew Magbee (@mmagbee) reported 31 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  Mary Rinaldi (@soulcarousel) reported 36 minutes ago

  . @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.

• 
  Daniel Carmona (@DanielC85829866) reported 36 minutes ago

  @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

• 
  PinayKeto (@PinayKeto) reported 37 minutes ago

  @LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....

• 
  adechian (@adechian) reported 38 minutes ago

  @zoom_us I'm not receiving two factor authentication code, please help

• 
  Asrin Sah (@TeksinN) reported 38 minutes ago

  @zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it

• 
  Robert Clark (@bostonbobby617) reported 39 minutes ago

  @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

• 
  Tiffani Ashley Bell (@tiffani) reported 40 minutes ago from Stanford, California

  She was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.

• 
  Ray Carroll (@raycarroll55) reported 44 minutes ago

  @LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈

• 
  Italia (@Italia09294177) reported 46 minutes ago

  @zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!

• 
  умайка (@umayka_) reported 56 minutes ago

  @zoom_us I cant solve zoom 1132 error problem no matter how many times I tried. I literally tried everything that is written on internet, would you please help me?

• 
  gpsmith Back to Teaching Remote (@ginapsmith) reported 60 minutes ago

  is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help