Zoom status: messaging issues and outage reports
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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Video (30%)
- App Crashing (20%)
- Sign in (20%)
- Connection (20%)
- Multimedia (10%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Connection | 6 hours ago |
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Sign in | 4 days ago |
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Video | 7 days ago |
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Video | 7 days ago |
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App Crashing | 7 days ago |
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Connection | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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умайка (@umayka_) reported@zoom_us I cant solve zoom 1132 error problem no matter how many times I tried. I literally tried everything that is written on internet, would you please help me?
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rachelle (@haddad_rachelle) reported@zoom_us after the new update am unable too connect on my 4g service, is that normal ?
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Nelson Cardona (@nelcarana) reported@zoom_us I AM HELP ME
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Urbano Network (@urbanonetwork) reportedI have been on @zoom_us chat for an hour, on my third assistance having swerved the terrible AI and still no nearer to answering this question: On the Pro plan can you host webinars below 100 people? Three staff don't know
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Jérémy Vuillermet (@jvuillermet) reported@stigi @zoom_us I've seen with few people including myself. It happens after a Big Sur update. Screenshare freezes (for the other members of the call) and restarting the call doesn't help. The 100% fix so far was to reinstall zoom and + maybe "use tcp" in screen share options
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Asrin Sah (@TeksinN) reported@zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it
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Daniel Carmona (@DanielC85829866) reported@zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem
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INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported@zoom_us are your servers down. We can’t log in - MIAMI,FL
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Kayla’s HiFi Club (@KaylaBlais2) reported@zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update
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sam darshan (@samdarshan97) reported@YashviSanghavi @zoom_us @Zoom Same issue
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Anastasia Piliouras (@anapiliouras) reported@MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...
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Alfredo Canziani (@alfcnz) reported@zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.
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Hempfy (@Hempfy_Swiss) reported@GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄
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Luiz Henrique Fávaro (@luizhenrique_sf) reported@labs_news @zoom_us "There has been a critical error on this website"
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Dr. Felisa Reynolds (@felisa_reynolds) reportedSoooooo @zoom_us is down for us @Illinois_Alma?
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✨HOPE 💫 (@alamas_295) reportedIs zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us
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MattBling (@saxeeosayande) reported@zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.
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Italia (@Italia09294177) reported@zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!
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Kashef Majid (@KashefMajid) reportedIs anybody else having problems with Zoom this morning? @zoom_us
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Dimitrios Fytanidis (@dfytanid) reported@MoodieStrat @zoom_us Yeap... :( Same errors here..
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André Biernath (@andre_biernath) reported@BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.
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Bronwen (@Bronwen6720) reported@zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.
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John D Brownlie (@johndbrownlie) reportedSomehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning
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PinayKeto (@PinayKeto) reported@LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....
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al (@aliceisfab) reporteddoes anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭
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bernie westacott (@berniewestacott) reportedHello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!
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Ann Lee (@leeannindonesia) reported@PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.
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taylorpineiro (@taylorpineiro) reportedHelp @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.
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Kishore Kumar Das (@Kishore59516918) reported@zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das
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Rob Tonks (@RobOfTheTonks) reported@bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.