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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (33%)
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App Crashing (15%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Connection | |
 Melbourne |
Connection | |
| Melbourne |
Connection | |
| City of London |
App Crashing | |
 Grande Prairie |
Sign in | |
| Sydney |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Seldia
(@SeldiaEU) reported
from
Ixelles, Bruxelles-Capitale
@zoom_us Hello! Thank you for your service that comes in so handy these days! We are experiencing a technical issue for which we could not find an answer on your help page: hp laptop keeps switching microphone and sound off during zoom calls via keyboard buttons (fn+..) Pls help!
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Jeremy Korst
(@KorstJ) reported
from
West Lake Stevens, Washington
@DanielleTrotta @SiriusXMNASCAR @Mikey2082 @LarryMac28 Rumor has it that Michael may be joining tomorrow night’s #NASCAR brotherhood founders’ virtual happy hour (if he’s not on shift). Make sure @RobbyBenton also plans to join - and maybe help him update his @zoom_us screen name so people stop calling him Danielle 🤣🥃
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PARADOX
(@ParadoxPhotosCo) reported
from
Sydney, State of New South Wales
With all these security problems, @zoom_us sounds like the video conference version of @ClickView 😂
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Melba Pearson
(@ResLegalDiva) reported
from
Miami Beach, Florida
@zoom_us needs to do so much more to protect folks on their platform. If it’s so bad that @ADL has to host webinars to address the issue - Zoom needs to go back to the drawing board. No one should have to go through what we experienced last night. #Hate.
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Margaret Ngai
(@letsfika) reported
from
Toronto, Ontario
It baffles me whenever I hear people say @zoom_us is easy to use. Many platforms eg @google_meet & @uberconference have much less friction (eg no download). I've witnessed some not-so-tech-savvy users connect to @google_meet on their own, but have to get help to use @zoom_us.
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Becky
(@beckybecs) reported
from
Usk, Wales
@SingleDadSW @UniKent @zoom_us I asked our head of faculty about it but my our uni doesn’t allow it due to security/IT issues, it’s not secure enough x
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Waheed Parker
(@waheedparker) reported
from
Cape Town, Western Cape
@zoom_us I upgraded my plan and the payment was deducted from my credit card. But your system said the payment wasn’t successful. Help!
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ASHISH SARKAR
(@AshishSarkar18) reported
from
Vārānasi, Uttar Pradesh
@zoom_us @ericsyuan If your security can be breached easily please remove your app until you get your problem solved , we can't let the hackers to misuse and seller data two black market or no one knows where.
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Joanna C
(@LittleChew) reported
from
Grand Rapids, Michigan
I’ve got loads of respect for @zoom_us for including a giant box to check to NOT renew the webinar option after the first month when you are adding on that service to your account. One time only, please god. #smallbusinessowner #Zoom
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Dawan Robinson
(@DawanARobinson) reported
from
Washington, D.C., District of Columbia
@chorus_ai and @zoom_us issues are no fun
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ipolice
(@i_police) reported
from
Amsterdam, Provincie Noord-Holland
@zoom_us tried to contact support, I need my personal ID which I cannot find because I cannot login or reset my password! Please help #prouser
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𝕎𝕒𝕟𝕕𝕒 ‚ℤ𝕚𝕝𝕗𝕤𝕥𝕒𝕣‘ 𝕄𝕖𝕚𝕛𝕖𝕣
(@Zilfstar) reported
from
Stichtse Vecht, Provincie Utrecht
@noel_cunningham @sir_hamster @SophiaMyles @zoom_us I have a license 😉 so no problem
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Cian
(@Pancucci) reported
from
Exeter District, England
It was heartbreaking not to be at my Grandmother’s funeral yesterday in person. But with the help of my mum + my cousin, we live-streamed it from the cemetery on @Zoom_us, using a phone, dodgy 4G signal + dodgier Bluetooth speaker (as a mic), so friends/family could see it live.
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🌩 Will-Architected 🌩
(@hotgazpacho) reported
from
Citrus Hills, Florida
Seems for @zoom_us webhooks, you cannot set conditions on the webhook payload. For example, for the user status updated event, you cannot filter down to a specific user (yourself)... you get the webhook event for EVERYONE in your account.
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شَامِخَة آن
(@mutantxfactor) reported
from
Manhattan, New York
@YALLWEST @hrmason What happened is awful & unacceptable. @zoom_us needs a security measure in place where only the host can control turning mics on & off. The “raise hand” option shouldn’t only be accessible via chat. As long as chats & muting are open access, these problems will occur.
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Louie Kahn
(@LouieKahn27) reported
from
Burbank, California
@zoom_us You billed me for premium and I don’t have access to it. I called and was hung up on before I got to speak to a customer service rep. I’m tweeting this solely for the purpose of getting your attention.
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rae
(@rachelrae9) reported
from
Dunn Loring, Virginia
@zoom_us my friend has spoken with your customer service 6 times and has had no results and has had no one contact her about being charged for services she didn't get!
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Ricardo Andres
(@andyricor) reported
from
Barcelona, Catalunya
@zoom_us guys urgently! I paid yesterday for the webinars option and my account is not available! I need to activate, please help me to check what is going on!!!
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ProfClayton
(@ProfClayton) reported
from
San Antonio, Texas
@shubh1 @zoom_us Nope. No fears at all. I’ve got the requisite safeguards on: no public links, only authenticated users, use a waiting room, only allow users with their real name displayed, and sometimes I use a password for access. No problems at all. #knockonwood
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Will Ricketts
(@tb_doc) reported
from
Merton, England
@drcharlottetai @MicrosoftTeams @BlueJeansNet @zoom_us @StarLeafCo Yes, has to make a rapid dash after today’s second call after a tactical error in advance! 😳
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Rizwan Khan
(@RizwanDSE) reported
from
Anantnāg, State of Jammu and Kashmīr
With due respect, @DarBashir3 our village (Bon-Nambal, Mattan) is facing huge problems related to frequent power cuts. This problem is sever particularly for students who are unable to connect to their @zoom_us meetings and carry their #WorkFromHome.
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𝕄𝕒𝕥𝕥 𝔻𝕒𝕧𝕚𝕤
(@KCRoyalFan) reported
from
Shawnee, Kansas
If I got a fortune in February that said my favorite activity in April would be playing @jackboxgames via @zoom_us, I would have said “You’re nuts, I’ll be out at Kauffman watching the @Royals, you goofball terrible “cookie”.
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@zoom_us Thank you. I have sorted out the issue with Teamup and know what I did wrong. Not actually Zoom’s fault. You have all the security there for people to use. I wanted to warn other instructors
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Wayne Schmidt
(@wayne_schmidt) reported
from
Wien Stadt, Wien
@KylieParkerCA @zoom_us @gotowebinar @StevenLeaney @AskVinh @elliotspirrett1 @SamNorcross7 @sholtomac @mattpaff One click login.
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Marc Lijour
(@marclijour) reported
from
Toronto, Ontario
@trbouma @zoom_us @jami_social Except hardware acceleration is not universally available, hence same issue with WebRTC
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R J T Smith - Hayes
(@Hayes_RobSmith) reported
from
Abbots Bromley, England
@OWBCreative @zoom_us Screen freeze.. modern internet issues.. andy we cant hear you the signals dropped off...🤣🤣👍
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Josh Bernoff
(@jbernoff) reported
from
Arlington, Massachusetts
@ScottMonty @Simon_Pitt Since this was written, @zoom_us has fixed many of the issues and continues to improve.
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stuart carroll
(@stuart_carroll) reported
from
Wokingham, England
In case anyone else encounters this issue, when using @citrix VDA version 2003 @zoom_us VDI client does not detect the webcam - works fine on 1912 LTSR VDA
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Chandra SS Vasireddy
(@VasBytes) reported
from
PETROL BUNK ORR, State of Karnataka
@D_Roopa_IPS @zoom_us Singapore banned Zoom usage in schools early this month, and removed ban after assurances they fixed issues. However they still seem pretty bad. @CGSingapore - FYI pls. Maam - i think our govt also released advisory. Pls ask school shift to Google Meet or Google classroom
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R. C.
(@roy_karrol) reported
from
Mobile, Alabama
@AnnTruwe @morningmika @comcast @Xfinity Truth! Hopefully @comcast @Xfinity gets their act together tomorrow and resolves this intermittent WiFi issue. I’ve got 3 college students and an 8th grader trying to do @zoom_us and/or online classes.