Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (32%)
• Connection (32%)
• App Crashing (23%)
• Multimedia (14%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Hayward	App Crashing	11 days ago
Bristol	Sign in	18 days ago
Crewe	Connection	20 days ago
Omemee	Sign in	22 days ago
Perth	Connection	23 days ago
Noida	Multimedia	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Myra Jolivet (@MyratheAuthor) reported 2 minutes ago

  @zoom_us of all the great things you do, customer service is sadly not one of them. Just devoted an hour to bot-dom, emails, and no answers. A simple problem likely could've been cured with a convo, but no human. I just can't...

• 
  PinayKeto (@PinayKeto) reported 3 minutes ago

  @LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....

• 
  Amit Godbole (@amitGodbole) reported 8 minutes ago

  @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

• 
  judith (@judith1907) reported 10 minutes ago

  @Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??

• 
  Nelson Cardona (@nelcarana) reported 11 minutes ago

  @zoom_us I AM HELP ME

• 
  Falk Dübbert (@falkduebbert) reported 15 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  ✨HOPE 💫 (@alamas_295) reported 16 minutes ago

  Is zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us

• 
  Skull Lady, Annoying Libertarian (@skullady_malady) reported 21 minutes ago

  @zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.

• 
  Ann Lee (@leeannindonesia) reported 21 minutes ago

  @PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.

• 
  Luiz Henrique Fávaro (@luizhenrique_sf) reported 21 minutes ago

  @labs_news @zoom_us "There has been a critical error on this website"

• 
  Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported 24 minutes ago

  @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

• 
  Julia Graham Ⓥ (@juliamarygraham) reported 25 minutes ago

  @WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.

• 
  Karim Khader Ⓥ (@karimskhader) reported 30 minutes ago

  Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

• 
  Pamela Almand (@CaptPamsVoice) reported 37 minutes ago

  @zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!

• 
  Rachel Lawson (@rachel_norfolk) reported 37 minutes ago

  I really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.

• 
  SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 38 minutes ago

  @CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.

• 
  Nicole Marie 💛 (@NikitaMariaSays) reported 39 minutes ago

  Is anyone else having issues connecting to Zoom? @zoom_us #Zoom #Zoomdown?

• 
  Sodje (@OgaSodje) reported 42 minutes ago

  @TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard

• 
  Shawn (@shawnandthecity) reported 42 minutes ago

  Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

• 
  bson 👨🏼‍💻 (@b_son4) reported 43 minutes ago from Manteno, Illinois

  @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

• 
  Dharmadhikarii (@G_Dharmadhikari) reported 43 minutes ago

  @zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet

• 
  MattBling (@saxeeosayande) reported 45 minutes ago

  @zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.

• 
  Bronwen (@Bronwen6720) reported 46 minutes ago

  @zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 47 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

• 
  Dmitry Gorbatov (@dmitry_gorbatov) reported 48 minutes ago

  Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

• 
  Hendy (@henzet_79) reported 51 minutes ago

  @zoom_us hi, i cannot login to my zoom account

• 
  Kishore Kumar Das (@Kishore59516918) reported 54 minutes ago

  @zoom_us I kishore kumar das .pliz tha I no inglis spiking I am hindi dailok hering pliz help I am invest olredi agri pliz help hindi india

• 
  Robert Clark (@bostonbobby617) reported 56 minutes ago

  @zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.

• 
  gpsmith Back to Teaching Remote (@ginapsmith) reported 57 minutes ago

  is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help

• 
  Krishan_ll.b rathI (@Baatunibabag) reported 59 minutes ago

  @zoom_us I have billing issue,befor payment amount show after discount 5380 but deducted from account 6726