Zoom down or not working? Current app problems and status
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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Connection (37%)
- Sign in (33%)
- App Crashing (13%)
- Multimedia (10%)
- Glitches (3%)
- Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Crewe
|
Connection | 2 days ago |
|
Crewe
|
Connection | 2 days ago |
 Hamden
|
App Crashing | 4 days ago |
|
St Albans
|
Sign in | 5 days ago |
|
Milwaukee
|
App Crashing | 5 days ago |
|
Bideford
|
Sign in | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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rinku (@inku08) reported from Mumbai Suburban, Maharashtra@zoom_us @ericsyuan Need a reply urgently on my issue
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asparagus is my spirit animal (@JLM_cork) reported from Garrane, Munster@photojack @zoom_us I’ve always just used the Mac internal speakers. Never had any issues with echos
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Rachit Hegdé (@rachithegde) reported from Coonoor, Tamil Nadu@zoom_us Hey!I've tried disabling one of the paid extensions on my zoom account that doesn't get disabled. Tried twice. Just got billed for the extra extension second time in a row. Would like to initiate a refund and discontinue from the service.Have raised a ticket. No response
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Ceri Davies (@welshmanupnorth) reported from Accrington, EnglandI have used #Zoom for meetings at least 4 or 5 times a week for the last 15 weeks without a problem but only tried using #MSTeams twice both unsuccessfully with abandoned meetings. I think that’s conclusive @MicrosoftUK @zoom_us
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Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois@zoom_us I'd like to ask why you don't take care of customers. I've been trying to resolve a simple issue for 4 days.
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Lazarus XVI (@JohnBer22129525) reported from Oak Grove, Missouri@JewhadiTM @zoom_us That nervousness people feel when doing public speaking isn’t really nervousness. It’s rocket fuel for what you are about to do. It’s a gift. Once you know that it isn’t a problem anymore. Hammer down!
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Michael Racz (@MichaeljRacz) reported from Alpharetta, Georgia@zoom_us Need some help with your product and nobody answers the phone.
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Karin Lynn Bates (@karinlynnbates) reported from Loveland, Colorado@MightyCasey @zoom_us Ugh. I agree. The customer service platform sucks rocks. I mean, having to log in for support when the issue is you can’t log in??? Blech.
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Ajit Bhaskar (@AjitBhaskar8) reported from Mumbai Suburban, Maharashtra@zoom_us Impending ban? No #alchemy or resort to #lingam can help you escape the imminent chop- just a matter of time!
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David Wyatt: Mask Jeeves (@davidmwyatt) reported from Austin, Texas@photojack @zoom_us I use headphones only occasionally. If I’m presenting then I use them for better outgoing audio. Seems like the echo has become less of an issue.
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𝔾ℝ𝔼𝔸𝕋ℍ𝕌ℕ𝕋𝔼ℝ (@GREATHUNTERband) reported from Ottawa, Ontario@Large_Soda @Ambrose__Bierce @zoom_us "Sorry, must be a glitch. Seems the camera won't *load*" #mutethegrunts
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Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois@zoom_us @smashingmag Too bad customer service isn't accessible.
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Emily Slaven (@EmilySlavene) reported from Wicklow, Leinster@NicoleStoutPT @Jerry_DurhamPT @zoom_us What customer service.....
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Robert Newman (@robertnewman) reported from Ealing, England.@zoom_us zoom kept cutting out this morning and the screen kept freezing - had to abandon my yoga online. What’s the issue?
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Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois@susanm_life17 @zoom_us Horrible customer service. Im on day 4. All they do is send links that don't work.
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Dante Elephante (@Dante_Elephante) reported from Goleta, CaliforniaReally cool that @zoom_us customer service is only available to business accounts even though I'm paying for their service. Wack
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Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois@zoom_us I'm begging you to have a customer service representative call me. Its been 4 days.
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Tye Calloway (@blklaunch) reported from Tampa, FloridaSolution: @zoom_us social zoom meet for small kids called Zoomies. Problem: my 7 year old daughter won’t leave me alone. All day everyday: “I’m booooored!” “I don’t have any friends!” “Can you play dolls with me dad?” Please save me. 😢
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Giuseppe Maiorana (@GiusMaiorana) reported from Bologna, Emilia-Romagna@zoom_us Hi zoom team. My company has some troubles to sign in in its pro account. Can you help us?
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Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois@zoom_us @AFL Would love a call from customer service! You're failing miserably. Its been 4 days and no one will help me.
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Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois@zoom_us @ToryBurchFdn @toryburch I'd like the opportunity to talk to customer service. But Zoom doesn't care about customers.
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rinku (@inku08) reported from Mumbai Suburban, Maharashtra@zoom_us I have an issue I need it to be resolved immediately can someone connect with me?
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Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois@Bacon_Dad_ @zoom_us I don't believe Zoom has employees. No one at this company cares about customers. I've been trying to resolve an issue for 4 days.
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Michelle Blaney (@MichelleBlaney9) reported from Bracknell, England@RealTimBooth @zoom_us I'm so sorry that has happened Tim booth that the room us having issues I'm so sorry that it only let's in 100 when you paid 500 x
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AndersSorman-Nilsson (@asormannilsson) reported from Sydney, New South WalesLove @zoom_us technology but their customer service is crazily bad. Have been waiting 3 months (several phone calls, emails and robot chats) for anyone to get back to us as we are being double billed. #zoomfail
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Some Good Food LLC (@SomeGoodFood1) reported from Orange, New Jersey@marcuslemonis @zoom_us @Facebook Hi @marcuslemonis I need to nominate myself! Some Good Food needs #TheProfit I don't want to lose my restaurant or my #FeedTheSeniors program please help
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Jeremy G. Alicandri (@JeremyAlicandri) reported from Setauket-East Setauket, New York@Strategy_Hawk Zoom needs to fix the momentary and sporadic music pause for those plebeians that dial in. Each time is pauses, my heart also pauses, as I think the call began. And then the music restarts... @zoom_us
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A Mind 4 Adventure #coach (@amind4adventure) reported from Buckfastleigh, England@zoom_us need help. My pro and webinar function have been lost. Can’t access help line as now basic account. Please fix ASAP
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Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois@zoom_us Its definitely not because you care about customers. Ive been trying to resolve and issue for 4 days.
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Andrij Dobriansky 🇺🇦🇺🇸 (@tufkaa) reported from Brooklyn, New York@zoom_us Hi. Same issue as the rest of the world. Can’t login to Zoom with my google ID