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Zoom down or not working? Current app problems and status

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 38% Connection (38%)
  • 29% Sign in (29%)
  • 13% Multimedia (13%)
  • 8% App Crashing (8%)
  • 8% Glitches (8%)
  • 4% Video (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
Phoenix Sign in 6 days ago
Altoona Connection 10 days ago
Denver Glitches 12 days ago
Enfield Town Connection 12 days ago
Boston App Crashing 13 days ago
Cleveland Multimedia 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • LafekFekete
    Sharon Fekete (@LafekFekete) reported from Largo, Florida

    Anyone else having problems with @zoom_us recordings today? #zoom

  • annnurock
    Ann Nurock (@annnurock) reported from Cape Town, Western Cape

    @zoom_us I’ve tried but as usual no one responded. Honestly @zoom_us your customer service is THE worst I’ve ever known

  • enablinguk
    Steve Gorton (@enablinguk) reported from Copmanthorpe, England

    @VictoriaNextUp @zoom_us It can be spoken if the loudspeaker icon visible? Could still be an issue though

  • maomech
    Markus Orthaber (@maomech) reported from Leoben, Styria

    @karenraycosta @zoom_us No problem at all. Have fun zooming.

  • solaxstacks
    Yoruba Diva (@solaxstacks) reported from Maplewood, New Jersey

    I find it so rude when my professors share their screen on Zoom and it takes up my whole screen like no. @zoom_us you need to fix that.

  • STounk
    Sunder Singh Tounk (@STounk) reported from New Delhi, Delhi

    @zoom_us hi zoom is too much intrept since 15 days my daughter can't attend the online classes what's problem since 15 days back it was okay and mobile network is fine time of intruption morning 9am till 13 hours at my location New Delhi India hope you will resolve

  • The_Math29
    Rakesh Dubey (@The_Math29) reported from Mumbai Suburban, Maharashtra

    @zoom_us Hi...! After updating the app, I am unable to share screen. Please suggest how to fix this problem.

  • Karenski3
    Karen Trofimova (@Karenski3) reported from Coatbridge, Scotland

    @zoom_us please help, have tried several times to schedule a meeting and each time it puts it for an hour ahead of what I want 😭. Time zone is correct. It's just not working???!

  • Karenski3
    Karen Trofimova (@Karenski3) reported from Coatbridge, Scotland

    @zoom_us Yeh no that's not the problem. The problem is with October.

  • Dydek
    Darek Danielewski (@Dydek) reported from Hoffman Estates, Illinois

    Why doesn’t @zoom_us think I might want to take the volume down to zero sometimes, in a public webinar? #Fail

  • runaislam
    Runa Islam (@runaislam) reported from Newton, Massachusetts

    Now that I am managing 3* sets of @zoom_us interactions, my exposure to Zoom bugs has tripled. Today's weirdness: meeting passcode didn't allow me into meeting on device A, but did allow me in problem-free on device B. Is this a known issue? *Me plus 2 kids

  • dianezack1
    Diane H Zack (@dianezack1) reported from Upper Providence Township, Pennsylvania

    @ctangscience @zoom_us Not working yet.

  • GabrielaDow
    Gaby Dow (@GabrielaDow) reported from San Diego, California

    @grubreport .@zoom_us must have digital keystroke transcripts to sort these issues out, right? Someone kicked off the Spanish teacher in my son’s @PowayUnified HS class & it was so sad; she reached out to my boy+ other students asking what was happening while she was trying to get back on...

  • curphey
    Mark Curphey (@curphey) reported from Tamalpais Valley, California

    @zoom_us won by simple friction free UX. Now turned on waiting rooms for all@meetings including previously scheduled series. Total time sync. Maybe time to look for something new that doesn’t slow team down.

  • GilRPalacios
    Gil Palacios (@GilRPalacios) reported from South Miami Heights, Florida

    So, apparently @MDCPS gave up on K12 today? My kids can’t log on. And they are massively moving to @zoom_us, problem? @zoom is not working likely due to massive net traffic.

  • martin_namara
    Last Stand (@martin_namara) reported from Broxbourne District, England

    @zoom_us Really not a hope I raised the issue of the 2 factor error 5 months ago.. Randomly receive emails .. Which require you to answer in a space that cannot be accessed.. Ranted to no avail cancelling membership you are a **** company

  • MpofuMpho
    Mpho Eland (@MpofuMpho) reported from Wednesfield, England

    @AppleSupport my AirPods Pro are giving me a problem with @zoom_us the mic is not working. I think it’s zoom because they work properly on FaceTime and other calls

  • thadmoren
    Coach Moren (@thadmoren) reported from Turlock, California

    There are so many kids that don’t want to be “seen” because of the abuse they’ve taken over the years from classmates (& family). They don’t want to be seen by all, but those are the children that WE, as teachers, were put on this 🌎 to save. Plz @zoom_us help us!

  • Schubone
    Simeon Scheuber-Rush (@Schubone) reported from Liverpool, England

    I don’t seem to be able to add more than 2 poll options on Zoom at the moment? I’ve tried multiple browsers. Any help? @zoom_us

  • mike_bowler
    Mike Bowler (@mike_bowler) reported from Kelowna, British Columbia

    @tweetaleem @zoom_us “Law of Two Feet” already had problems and has been replaced in many open spaces with “Law of Mobility”. That alternate works just as well in a remote environment IMO.

  • jgibbard
    Jeff Gibbard 😎 (@jgibbard) reported from Philadelphia, Pennsylvania

    @zoom_us I figured it out. I couldn't even get to the point where I'd get a ticket number. I was locked out of my account. You all need to fix your intake process.

  • IainBaileIain
    Iain J. (@IainBaileIain) reported from Milngavie, Scotland

    @ferguson_eilidh @zoom_us We need to start a collection of these Zoom transcript errors of biology terms. We could make it a competition for students to resolve them. Might encourage them to use moodle forums and discuss the transcripts of their lectures with one another. Find the blooper engagement.

  • FBieri
    enhaNCed Education (@FBieri) reported from Pelham Centre, Ontario

    @mrpottz Yes in my happy dreams... then I wake up to the nightmare that is #MSTeams and there are no @msteamstips to fix it. I miss the ease of breakout groups in @zoom_us but can’t use it as I have students in 🇨🇳 who cannot access it.

  • annnurock
    Ann Nurock (@annnurock) reported from Cape Town, Western Cape

    @zoom_us your customer service is non existent. Do you ever respond to urgent queries?

  • GameChangerSean
    Sean Sheppard (@GameChangerSean) reported from Los Angeles, California

    @zoom_us we have been reaching out to you for months to have you fix the pre-arranged breakout room feature that has never worked. We are paying you for a service package & are not receiving all the package features. Can we speak to a live human? Does customer service matter?

  • GreenKerene
    GreenKerene (@GreenKerene) reported from Washington, D.C., Washington, D.C.

    @zoom_us your customer service is trash. How disrespectful that I can only call if I’m a pro account holder. I need help

  • aldridgealvares
    aldridge alvares (@aldridgealvares) reported from Mumbai Suburban, Maharashtra

    @zoom_us how do i organize an open funeral service for my uncle

  • mariaajudice
    #DefundSFPD (@mariaajudice) reported from San Francisco, California

    @ZibbyZ @zoom_us Grab crotch wink wrestle you down

  • realnickperry
    Nick Perry (@realnickperry) reported from Hackney, England

    @JamieBGall @zoom_us When it worked, it was both ways but I saw it clearly change for receiving mid call. What I don’t know is why. Presumably that was a remote end issue. Bandwidth? Or now I’ve spotted that full screen thing, maybe the SENDER has to be full screen?!! Which would be daft.

  • martin_namara
    Last Stand (@martin_namara) reported from Broxbourne District, England

    @zoom_us letting me down again awaiting txt code for 2 factor no code arrives... Client meeting soon... My ex perience with while trying to be ultra cautious is been 100%annoying and pants