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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (32%)
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App Crashing (15%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tampa |
Connection | |
 Negrar |
Connection | |
 Ronchin |
App Crashing | |
 Hastings |
App Crashing | |
 Melbourne |
Sign in | |
| Sheffield |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Jack E.
(@e_oreo) reported
@CodyMcCubbin @TxDan_Gonzalez @zoom_us Yes, but most of the supply problem is natural gas plants not receiving gas due to the cold. Frozen turbines is a minor problem compared to that
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@jeffbigham
(@jeffbigham) reported
@evanmiltenburg @zoom_us @Franklin_M_Li another reason this matters is that many universities like to treat accessibility like a legal compliance issues, so sometimes these helpful but not legally mandated things can be the hardest to get approved.
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🧢
(@ChezianB) reported
@ANI Then Zoom should be banned if they did not support n help GOI Right @zoom_us ??
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🧢
(@ChezianB) reported
@ANI Then Zoom should be banned if they did support n help GOI Right @zoom_us ??
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Nikhil Singh
(@nikhils007) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us Hey it kept saying the password was wrong but the same one worked on the other device , a few others also faced the same issue on the meeting and had to log in using alternate devices
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@jeffbigham
(@jeffbigham) reported
@evanmiltenburg @zoom_us @Franklin_M_Li an important part of the conversation, if you're not already including it, is that the automatic captions aren't a good enough accommodation for many, since they still have tons of errors… but, they can still be helpful
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Diego Belmar
(@diegoscl) reported
@MicrosoftTeams Is this a bad joke? 🤡 That post was updated exactly 6 months ago.... 6 months ago! 😡.... If I write to you now it's to get something else.... @zoom_us friends took 2 days to fix the problem... I'm sure you can do better! 🤔
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404: Page Not Found
(@FritoLeave) reported
@grtwent @zoom_us No problem. I believe though that the particular cat filter that lawyer used was not native to zoom. Perhaps one of his kids, or grandkids, downloaded it and set it up.
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make it happen
(@OoohNoMrBill) reported
@TxDan_Gonzalez @zoom_us I’ll take “stupid ideas for $400.” If you want to conserve, there are smarter methods. The goal is to support business and productivity even in hash conditions, not mandate it shut down. Next.
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fink
(@piq_leriq) reported
@zoom_us when do we get a thumbs down emote please
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Just shut up and wear the damn mask🇺🇸
(@cdotmom) reported
@zoom_us OnZoom unannounced changes have left my previously scheduled classes (with signups) in a technical DMZ. Support responses unintelligible. Help!
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Hayley Paradise
(@HayleyNParadise) reported
@zoom_us I know how to share sound. Half of the users could hear it, but half couldnt. And the cloud recording didn’t have either. Is there a glitch with zoom?
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Nick Finck
(@nickf) reported
@AWiesy @mfpiccolo @zoom_us Yes, damn those UX writers! Seriously tho, I’m sure they are going to correct the error. Nothing to lose a gasket over. A failure like this is nothing to be ashamed of, it’s something to learn from. & today I’m sure they’re learning.
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Ryan Foland
(@ryanfoland) reported
If you are using a fancy camera input for your @zoom_us and it all of a sudden does not work. The solution might be checking for Zoom software updates. I just had that issue, and the most recent update solved the issue.
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Gregory Coleman, Jr.
(@CassiusNYC26) reported
@ReenNahMean @zoom_us Yes. I help run some CLEs via Zoom and sometimes l tried to warn people. We turned the chat off. Texting is safer.
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LuvNretirement
(@Darrell_WPB) reported
@zoom_us Customer Service? Odd that I pay colleges but cannot get basic support so my children can log into the classes. Makes me want to re-think my professional account.
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Cody McCubbin
(@CodyMcCubbin) reported
@e_oreo @TxDan_Gonzalez @zoom_us 4GW would power 1.2 million homes. Just because it’s a smaller percentage of the total problem doesn’t detract from the fact that this green energy doesn’t work.
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Mo Sattler
(@MoeSattler) reported
Hi @zoom_us, I am trying to write an integration, but the flow seems broken. I want to create a "Publishable URL", but in order to do that, it tells me: "You are missing the following information: Redirect URL for OAuth (Production)" But I already entered the redirect URL.
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A Wiesenberg
(@AWiesy) reported
@mfpiccolo @nickf This is one of the most valuable tech companies in the world with such a basic UX issue that an 8 year old child exposed it @zoom_us you should be ashamed of yourselves !!!
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Ray Digmi
(@RayDigmi) reported
@zoom_us Is there some one from customer service I can speak with please!
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Jenna Cooper
(@JennaC_InSync) reported
Please @zoom_us fix your chat. Every time someone joins, mutes, activates camera, it takes over my ability to chat learners. #frustrating
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Emiel van Miltenburg
(@evanmiltenburg) reported
@jeffbigham @zoom_us @Franklin_M_Li I think the US is ahead of the curve wrt accessibility in university education. IIRC video lectures can only be posted online with reliable subtitles, or else Legal is unhappy. We have no such restrictions, as far as I know. So it just comes down to how much effort teachers pay.
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Jokersmacher191
(@Jokersmacher) reported
@zoom_us i have a problem my mic is muted but everyone can still hear me pls fix this problem immediately
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Yadvinder Singh
(@YadvinderaSingh) reported
@zoom_us Zoom meeting notable to login on laptop Microsoft surface & MacAir
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Rob
(@roblovessleep) reported
@zoom_us Thanks for that. I have that enabled. The issue is not passcode. It’s that in the app for windows devices in meetings > copy invite, it pasted 20+ lines, which is overkill & clutters meeting invites. I pare it down to 2 lines. Saves clicks & scrolling
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Neil Bramley
(@njbramley) reported
@zoom_us is anyone able to help. Trying to share a PowerPoint presentation on zoom. They meeting participants can see everything I'm sharing until I start the slide show. Then they just get grey box and black screen? But can see everything else?
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Emiel van Miltenburg
(@evanmiltenburg) reported
@jeffbigham @zoom_us @Franklin_M_Li Our university's IT department blocked this “for security reasons.” I’ve contacted them to fix this, because now classes are inaccessible.
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Sustainability People
(@sustain_people) reported
@EthicalHour @zoom_us @amazon Wow, I'll try and hunt down the documentary! #Ethicalhour
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Melinda Allen
(@melinda_allen71) reported
The @zoom_us is ******* ridiculous. I am trying to access a video that my instructor downloaded and I CAN NOT get any help from anyone at zoom.
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Zotero
(@zotero) reported
@gajamukhu @zoom_us If you post to the Zotero Forums with a link to a video, we can try to debug this further. There’d be many more reports if this were a general problem, so likely something about your setup.