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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (43%)
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Sign in (30%)
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App Crashing (16%)
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Glitches (5%)
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Video (3%)
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Multimedia (2%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bremen |
Sign in | |
 Lloydminster |
Glitches | |
 Guayaquil |
Connection | |
 Mountain View |
Connection | |
| Santa Rosa |
Sign in | |
| Laguna Hills |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Robert Adam 🇪🇺
(@rejadam) reported
from
Edinburgh, Scotland
@leesonl @MicrosoftTeams @Microsoft @zoom_us If only they would just get on with it, and tell us, everyone talks about the problems with Zoom and GDPR but Teams which is often the preferred platforms many workplaces has been really difficult for deaf people to work with.
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Benny Benack III
(@bbjazziii) reported
from
Manhattan, New York
@zoom_us help! I just bought a iq7 so my phone has better audio on my Instagram live shows...but it’s not working! Can someone walk me through proper setup...
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Matt McGlothlin
(@bitflipper1) reported
from
Charlotte, North Carolina
.@zoom_us can you fix iPhone app please. All most people want to do is set up a meeting and invite via text or email. Look at how other apps do it. It is confusing to accomplish this basic task. Also no hierarchy in settings. Hire UX people and user research #ux #uxdesign
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Thérèse McIntyre
(@cailinrua1) reported
from
Galway City, Connaught
@zoom_us howya, folks, I have a problem with playback - am recording a presentation (shared Prezi) with video - around half hour long - have done it twice and both times the audio playback jerks and speeds up after conversion trying to do this for a conference...help!
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The Godfather is back! Join me #KAG
(@RobertM69780378) reported
from
Fremont, California
@zoom_us 500,000 accounts hacked and on the dark web. You have serious security issues. @Webex is my choice. I will refuse any zoom due to your pathetic excuse for security administration. You should be put out of business. #COVID__19
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🇹🇴 فيرونيكا
(@LifeOfRoni) reported
from
West Valley City, Utah
Another crazy thing is... she called this other guy for help about 4 yrs ago. They were having phone issues so he asked if they could hop on @zoom_us, so they did. When the guy saw her and her husband he kind of froze, looked shocked, and excused himself..
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Cliff Hazell
(@cliffhazell) reported
from
Stockholms Kommun, Stockholm
@NativeWired @zoom_us Issues with privacy, night mare to schedule in calendar, having to “admit” everyone to calls, their web account interface, the price for basic features...
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Steve
(@Britinfloridaus) reported
from
Cuffley, England
@zoom_us is your system down. Not getting in
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Josh Parkin
(@joshparkinnyc) reported
from
Bronx, New York
@zoom_us my “group” is locked out of our zoom account. I can’t sign in to get support or call. I’ve left several messages with your sales answering service and can’t get a call back. Please contact me.
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Michael Massie
(@m_massie22) reported
from
Lynchburg, Virginia
@TheSceneVault @zoom_us @YouTube I can’t do Thursday nights but if y’all ever do another then I’m down
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Arnold
(@Arnother) reported
from
Madrid, Comunidad de Madrid
@zoom_us I’ve been having a problem on logging in my Mac app. it says that my account has a basic plan when in reality I have a Pro account. I’ve tried to contact customer service but I haven’t reached out at all. Help please!!
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Robert Nunnally
(@Gurdonark) reported
from
Allen, Texas
I feel a sense of DIY accomplishment. The @zoom_us meeting I attend had trouble picking up my headset on my Linux rig. I tinkered a bit with ALSA and PulseAudio, but then I found a $4 headset-to-USB rig. Voila! Problem solved. I feel heard now.
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Manav Jain 🇮🇳
(@Manavjain994) reported
from
New Delhi, National Capital Territory of Delhi
@zoom_us I am looking to upgrade my Account from basic to pro pleade help whether i will be able to live stream my meeting on facebook after upgrading. Kindly advice asap.
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Cliff Guya Oliech
(@olifo) reported
from
Pittsburgh, Pennsylvania
@bonifacemwangi @zoom_us @MOESTKe The best solution to this problem is to have password access to the zoom meeting then share it only with participants otherwise if you use the link to join there will be unauthorized access
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
Does @zoom_us have any customer service people, still waiting on an account issues lodged on April 24.. 1 phone call or live chat will fix issue. Unbelievable!
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Zaheer Ansari
(@ZaheerAnsari01) reported
from
New Delhi, National Capital Territory of Delhi
I am facing issue while joining meeting.I am loosing my class on daily basis .Connectivity is fine . Always shows error 104103 and says can't connect to our service , please check your network connection try again letter. Mobile settings are fine pls get it resolve. @zoom_us
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((phillipdrummond)))
(@philthydrummond) reported
from
Oakland, California
Hey @zoom_us it’s a big problem you blocked virtual cams from @ecammtweets @ecammlive you need to fix that in new version
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Amanda Jones, Defender of Wonder
(@abmack33) reported
from
Denham Springs, Louisiana
Hey, @zoom_us—all the webinar registration links for webinars I’m hosting disappeared. Nobody answers the phone. Nobody returns my emails. Gonna need some help since I’m still paying you! @TallTechyTeach
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
The kid was upset today during his @zoom_us video call during his #beavers meeting when @virginmedia #internet went down (again). Sort it out @virginmedia #payingpremium #internet #beavers #beaversathome #lockdown2020
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Roger Yerramsetti
(@rogery) reported
from
Adelaide, State of South Australia
@zoom_us @bigjsl @MicrosoftAU Don’t get too evil zoom! I’m a paying user and don’t mind paying for your service but what got me there was a couple of months using an easy and flawless free experience that didn’t make me jump through hoops.
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Sarah Stierch
(@Sarah_Stierch) reported
from
Sonoma, California
@zoom_us @FBI Thanks. It wasn’t my meeting but I passed on best practices to the organizer. I can’t DM you without you following me, btw. I also have had an open ticket with Zoom support for 13 days regarding a billing issue, so any help with that would rock.
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Joshua Sillers
(@sillejo) reported
from
Minneapolis, Minnesota
When is @zoom_us going to fix the fart vulnerability !!! I’m so tired of all these holes in the system #plugthefarthole now!! 🤣😂🤣
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Rajesh Kasargod
(@Rajeshkasargod) reported
from
Mumbai Suburban, State of Mahārāshtra
45 days of relentless calling my @JBLaudio ear phones gave up on me . @zoom_us @Google @MicrosoftIndia #Zoom #HangoutMeet #ConCalls #MicrosoftTeam Lockdown without #Earphones . #WorkFromHome #Help
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Nancy Limau
(@NancyGithoitho) reported
from
San Francisco, California
@bonifacemwangi @zoom_us @MOESTKe @coachdeluca33 Look at our problems.
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Matt Ramsbottom
(@MattRamsbottom) reported
from
Oldham, England
@nicolamking @SimonJWoodUK @zoom_us @sarahjoliver74 @SimonTalbot76 @loismoontalbot simon let’s catch up on this I might be able to help 😬📻🎧
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Rob Butler
(@RobButler) reported
from
Ottawa, Ontario
@Jen_MacDougall @zoom_us @ericsyuan The end product, yes, but it will be more expensive to produce. I cannot get over how amazing this Zoom product is. Take care of the security issues (many of which were ”host” errors) & this will be the goto product to use.
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Kelli Burris
(@kelliburris7) reported
from
North Olmsted, Ohio
@zoom_us I downloaded zoom the my pc that works with windows xp through Google chrome & also I tried it through Firefox too and the download won't open .Help.
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Linda Hellard
(@LindaHellard) reported
from
Cardiff, Wales
@halexraynal I really hope @zoom_us are working on this and will release an update to fix this!
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Kimberly M. Starks
(@kimberlymstarks) reported
from
Atlanta, Georgia
@zoom_us every time I make a change to my account, you charge me all over again. When I email you about it, I get no response. I would like assistance from a representative to retrieve those funds. It's like I've paid for the same service like 3 times now #zoom
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Paul Duerinckx
(@drinckx) reported
from
Pontardawe, Wales
I know there are some issues with Zoom but, in terms of usability, it’s so much better than Teams. @zoom_us @MicrosoftTeams