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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (42%)
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Sign in (31%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boston |
Sign in | |
| New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Make It Go Away
(@King_Berry) reported
@zoom_us working terrible this morning....
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Matt Vaudrey
(@MrVaudrey) reported
@robertkaplinsky The fix took about 8 minutes, and I used @zoom_us on my phone for my first class. But yeah, it would’ve been a real bummer if I didn’t already know <exactly> what to check.
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Lady Di
(@Ova_Dia) reported
The students who miss class are the most underserved. They shouldn't be punished because their school district is under water and can only afford the free version of your service @zoom_us
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Robert Stoeber
(@rstoeber) reported
Anyone else with a new Apple Silicon MacBook having trouble with Zoom meetings? Whenever I share my screen it “freezes” on the meeting attendee side after a few minutes. Talking with @zoom_us about it but no solution yet.
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Dewuxx
(@Dewuxx) reported
Yo @zoom_us figured I’d tell y’all, Sense ur application already has so many problems, it minimizes anything I have full screen very 30 seconds(ish)
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a.m.fibalus
(@tigerofwrath) reported
@kedi_sofa @zoom_us zoom wd have been no fun or help without cats
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Katy Weathington 🏳️🌈
(@KatyCantSpell) reported
Is @zoom_us absolutely broken for anyone else right now?
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Sam Kurd
(@Kurd_SK) reported
@zoom_us thanks for your lousy support! Your platform freezes under BigSur and Sales suggested I submit a ticket before I upgrade. I received an instant reply that you cannot help me and that I should SEARCH your online resources
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ellyvstheworld
(@ellyvstheworld) reported
Hey @zoom_us - I can't contact support because I'm on a "free" account, but I'm supposed to be on enterprise. Please help! Can you get in touch with me? Somethings broken...
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Victor Escorcia - #NHSCovid19App #wearmask 😷
(@3scorciav) reported
Oh great #twitterverse, has anyone tried speed dating apps? I heard that one kinda fix the cocktail party issue where @zoom_us falls short I also heard that @Webex allows to create bubbles during meetings hasn't heard about an app to host online cocktail parties comments?
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Eduardo Munoz
(@eduardomc) reported
What a terrible user experience. Forcing users to upgrade to latest version before opening Zoom. I lost the first 8 minutes... @zoom_us
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Damon Cortesi
(@dacort) reported
Anybody had a problem with @zoom_us where the screenshare starts, but then either freezes or just shows a black screen (when you switch tabs in Firefox)? Driving me crazy - I keep having to switch to Google Meet to be able to share. :(
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reis
(@reispectful) reported
@zoom_us fix ur ****, i swear my **** gets unmuted randomly whenever I’m singing
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💛💛Madame Vice President KH💛💛
(@TheMudlily) reported
Keeping with my son's upset that his name is wrong in @zoom_us , I assured it him it would be okay. I was more worried about any trans kids or kids whose names might not be legally changed but would be outted by this glitch, and the 12
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husban
(@husbanthesexy) reported
I don’t like that every Wednesday I wake up for my 8am call and I hear my 40+ years old manager and coworkers yelling “ HUMMP DAYYYY” @zoom_us help me
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Jin-Soo Huh
(@JinSooDHuh) reported
Does @googlechrome shut down for anyone when they open @zoom_us ? Started happening when I upgraded to @Apple Big Sur OS so wondering if those are connected.
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MDP Shaz Mohammad
(@ShaZMJaxn) reported
hi @zoom_us can you please help me with the configuration for my zoom video? i am a zombie everytime i open up my virtual background
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Panos Vouzis
(@pvouzis) reported
@Stefanogridelli @zoom_us I have Google WiFi but still having issues on the far corner of the house. I am trying to verify if cabling would fix all that. If it does I will pull cables.
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Sam Kurd
(@Kurd_SK) reported
@zoom_us do you even think I’ll upgrade when I don’t even know if the paid account will not freeze? Obviously your CEO just offers lip service in interviews but the reality is that YOU ARE NOT COMMITTED to customers! Period!
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Marla Carfizzi
(@MarlaCarfizzi) reported
.@zoom_us Hello. I have been having issues with the client all day. It says Error 5003. I have uninstalled, reinstalled, restarted my computer, tried wifi and hotspot. Nothing has worked. I can still access my meetings through the website. Please help!
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NearFuture
(@nearfuture) reported
Dear @zoom_us , your kaptcha system is thoroughly broken and makes your site unusable. Your website makes it impossible to figure out how to tell anybody about it.
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VorTechS
(@DJVorTechS) reported
@zoom_us Help! I can't seem to move a meeting window that's stuck on a broken screen using Alt+Space! (Windows 10)
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JT Dahl
(@JediJamez) reported
Hey @zoom_us I’m a private tutor, for the past year I’ve been able to do meetings that are over an hour. How come all the sudden it ends my meetings after 40 mins unless I upgrade? BULLSHIT. My business has already been hurt enough by the pandemic. Fix this.
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Deacyde
(@Deacyde) reported
@zoom_us Macbook settings are fine, zoom settings are fine, yet only one earbud plays zoom audio, despite both earbuds working for normal audio needs. Please fix, you got reddit threads, and others with same issue, we just want functionality please.
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charu chandna
(@charuc47) reported
@zoom_us Tried, still not working
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Luke.
(@MrLukeJohnston) reported
Recently installed the new MacBook update, and @zoom_us hasn’t worked on it since. Anyone else had this issue? @Apple
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Peter Lorentzen
(@peterlorentzen) reported
@samuel_wade @NeysunM I think in the paid version you can actually have the main presentation on Gather also. The person "on stage" broadcasts to everyone. Seems attractive given the censorship issues with @zoom_us, but problem is everyone's used to it and we've subscribed already.
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Rampravesh pal
(@Rampraveshpal7) reported
@zoom_us plz give at least 60 min free in this pandemic situation to talk with our students. we are facing many problems in online study. No one see the ground situation. Our students .......
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Darryl Hunt
(@210Darryl) reported
So @ww_us charges $40/month to be part of the organization but is about to shut down a ton of virtual meetings because they're not attended by enough people. 40 minute meetings are free on @zoom_us. I wonder how many people will realize they no longer need Weight Watchers?
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Hedwig Spitzer - intérprete y traductora
(@hedwiglugaro) reported
@ABiesiedin Sadly, not for the inclusion of all #Terps not working from a hub. Once we were 3 teams of #Terps and one was blind. He couldn't work on platforms. The best was @zoom_us. He could get to being assigned as a #Terp but couldn't click on the accept button. He had to be replaced. Sad