Zoom down or not working? Current app problems and status

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (34%)
• Connection (31%)
• App Crashing (14%)
• Multimedia (10%)
• Glitches (7%)
• Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Hamden	App Crashing	14 hours ago
St Albans	Sign in	2 days ago
Milwaukee	App Crashing	2 days ago
Bideford	Sign in	2 days ago
Glasgow	Sign in	2 days ago
Phoenix	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Nunnally (@Gurdonark) reported 1 minute ago from Allen, Texas

  I feel a sense of DIY accomplishment. The @zoom_us meeting I attend had trouble picking up my headset on my Linux rig. I tinkered a bit with ALSA and PulseAudio, but then I found a $4 headset-to-USB rig. Voila! Problem solved. I feel heard now.

• 
  Zaheer Ansari (@ZaheerAnsari01) reported 4 minutes ago from New Delhi, Delhi

  I am facing issue while joining meeting.I am loosing my class on daily basis .Connectivity is fine . Always shows error 104103 and says can't connect to our service , please check your network connection try again letter. Mobile settings are fine pls get it resolve. @zoom_us

• 
  Josh Parkin (@joshparkinnyc) reported 8 minutes ago from Bronx, New York

  @zoom_us my “group” is locked out of our zoom account. I can’t sign in to get support or call. I’ve left several messages with your sales answering service and can’t get a call back. Please contact me.

• 
  Kelli Burris (@kelliburris7) reported 8 minutes ago from North Olmsted, Ohio

  @zoom_us I downloaded zoom the my pc that works with windows xp through Google chrome & also I tried it through Firefox too and the download won't open .Help.

• 
  Andre Kempe (@kempius) reported 9 minutes ago from Altafulla, Catalonia

  @paigecraig @zoom_us Thought about it few days ago. Problem is size of potential target audience vs. shipping of goods in time. Small groups per session vs. experts who have interesting stories & reliable to stream live at a given time

• 
  Sarah Stierch (@Sarah_Stierch) reported 9 minutes ago from Sonoma, California

  @zoom_us @FBI Thanks. It wasn’t my meeting but I passed on best practices to the organizer. I can’t DM you without you following me, btw. I also have had an open ticket with Zoom support for 13 days regarding a billing issue, so any help with that would rock.

• 
  ruth bankover (@rbcurly) reported 13 minutes ago from Borehamwood, England

  The kid was upset today during his @zoom_us video call during his #beavers meeting when @virginmedia #internet went down (again). Sort it out @virginmedia #payingpremium #internet #beavers #beaversathome #lockdown2020

• 
  Linda Hellard (@LindaHellard) reported 15 minutes ago from Cardiff, Wales

  @halexraynal I really hope @zoom_us are working on this and will release an update to fix this!

• 
  Dr Robert Adam 🇪🇺 (@rejadam) reported 21 minutes ago from Edinburgh, Scotland

  @leesonl @MicrosoftTeams @Microsoft @zoom_us If only they would just get on with it, and tell us, everyone talks about the problems with Zoom and GDPR but Teams which is often the preferred platforms many workplaces has been really difficult for deaf people to work with.

• 
  Rob Butler (@RobButler) reported 23 minutes ago from Ottawa, Ontario

  @Jen_MacDougall @zoom_us @ericsyuan The end product, yes, but it will be more expensive to produce. I cannot get over how amazing this Zoom product is. Take care of the security issues (many of which were ”host” errors) & this will be the goto product to use.

• 
  ((phillipdrummond))) (@philthydrummond) reported 25 minutes ago from Oakland, California

  Hey @zoom_us it’s a big problem you blocked virtual cams from @ecammtweets @ecammlive you need to fix that in new version

• 
  Roger Yerramsetti (@rogery) reported 25 minutes ago from Adelaide, South Australia

  @zoom_us @bigjsl @MicrosoftAU Don’t get too evil zoom! I’m a paying user and don’t mind paying for your service but what got me there was a couple of months using an easy and flawless free experience that didn’t make me jump through hoops.

• 
  Paul Duerinckx (@drinckx) reported 26 minutes ago from Pontardawe, Wales

  I know there are some issues with Zoom but, in terms of usability, it’s so much better than Teams. @zoom_us @MicrosoftTeams

• 
  Cian (@Pancucci) reported 28 minutes ago from Exeter District, England

  It was heartbreaking not to be at my Grandmother’s funeral yesterday in person. But with the help of my mum + my cousin, we live-streamed it from the cemetery on @Zoom_us, using a phone, dodgy 4G signal + dodgier Bluetooth speaker (as a mic), so friends/family could see it live.

• 
  Thérèse McIntyre (@cailinrua1) reported 28 minutes ago from Galway City, Connaught

  @zoom_us howya, folks, I have a problem with playback - am recording a presentation (shared Prezi) with video - around half hour long - have done it twice and both times the audio playback jerks and speeds up after conversion trying to do this for a conference...help!

• 
  The Godfather is back! Join me #KAG (@RobertM69780378) reported 30 minutes ago from Fremont, California

  @zoom_us 500,000 accounts hacked and on the dark web. You have serious security issues. @Webex is my choice. I will refuse any zoom due to your pathetic excuse for security administration. You should be put out of business. #COVID__19

• 
  Matt Ramsbottom (@MattRamsbottom) reported 30 minutes ago from Oldham, England

  @nicolamking @SimonJWoodUK @zoom_us @sarahjoliver74 @SimonTalbot76 @loismoontalbot simon let’s catch up on this I might be able to help 😬📻🎧

• 
  Manav Jain 🇮🇳 (@Manavjain994) reported 30 minutes ago from New Delhi, Delhi

  @zoom_us I am looking to upgrade my Account from basic to pro pleade help whether i will be able to live stream my meeting on facebook after upgrading. Kindly advice asap.

• 
  Melba Pearson (@ResLegalDiva) reported 33 minutes ago from Miami Beach, Florida

  @zoom_us needs to do so much more to protect folks on their platform. If it’s so bad that @ADL has to host webinars to address the issue - Zoom needs to go back to the drawing board. No one should have to go through what we experienced last night. #Hate.

• 
  Joshua Sillers (@sillejo) reported 38 minutes ago from Minneapolis, Minnesota

  When is @zoom_us going to fix the fart vulnerability !!! I’m so tired of all these holes in the system #plugthefarthole now!! 🤣😂🤣

• 
  Andrew Davis 🇨🇦 (@andrew_506) reported 43 minutes ago from Kingsclear, New Brunswick

  @MeganADutta @MachinaMeg @tastefullykate @zoom_us @MarsAVIT @GinaSans @PSNI_Hailey @AVteach101 @thesmoothfactor I’m down if there is room.

• 
  Arnold (@Arnother) reported 44 minutes ago from Madrid, Madrid

  @zoom_us I’ve been having a problem on logging in my Mac app. it says that my account has a basic plan when in reality I have a Pro account. I’ve tried to contact customer service but I haven’t reached out at all. Help please!!

• 
  Nancy Limau (@NancyGithoitho) reported 45 minutes ago from San Francisco, California

  @bonifacemwangi @zoom_us @MOESTKe @coachdeluca33 Look at our problems.

• 
  Dawan Robinson (@DawanARobinson) reported 46 minutes ago from Washington, D.C., Washington, D.C.

  @chorus_ai and @zoom_us issues are no fun

• 
  Michael Massie (@m_massie22) reported 48 minutes ago from Lynchburg, Virginia

  @TheSceneVault @zoom_us @YouTube I can’t do Thursday nights but if y’all ever do another then I’m down

• 
  شَامِخَة آن (@mutantxfactor) reported 50 minutes ago from Manhattan, New York

  @YALLWEST @hrmason What happened is awful & unacceptable. @zoom_us needs a security measure in place where only the host can control turning mics on & off. The “raise hand” option shouldn’t only be accessible via chat. As long as chats & muting are open access, these problems will occur.

• 
  Wayne Schmidt (@wayne_schmidt) reported 51 minutes ago from Wien Stadt, Vienna

  @KylieParkerCA @zoom_us @gotowebinar @StevenLeaney @AskVinh @elliotspirrett1 @SamNorcross7 @sholtomac @mattpaff One click login.

• 
  Becky (@beckybecs) reported 55 minutes ago from Usk, Wales

  @SingleDadSW @UniKent @zoom_us I asked our head of faculty about it but my our uni doesn’t allow it due to security/IT issues, it’s not secure enough x

• 
  Chandra SS Vasireddy (@VasBytes) reported 55 minutes ago from PETROL BUNK ORR, Karnataka

  @D_Roopa_IPS @zoom_us Singapore banned Zoom usage in schools early this month, and removed ban after assurances they fixed issues. However they still seem pretty bad. @CGSingapore - FYI pls. Maam - i think our govt also released advisory. Pls ask school shift to Google Meet or Google classroom

• 
  Cliff Guya Oliech (@olifo) reported 59 minutes ago from Pittsburgh, Pennsylvania

  @bonifacemwangi @zoom_us @MOESTKe The best solution to this problem is to have password access to the zoom meeting then share it only with participants otherwise if you use the link to join there will be unauthorized access