Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (38%)
• Sign in (23%)
• App Crashing (19%)
• Multimedia (15%)
• Glitches (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Crewe	Connection	2 days ago
Omemee	Sign in	3 days ago
Perth	Connection	4 days ago
Noida	Multimedia	25 days ago
Coventry	Sign in	29 days ago
San Carlos	Multimedia	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo C (@JoCash888) reported 1 minute ago

  @zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!

• 
  Dodo Rejoice Mission (@DodoMission) reported 2 minutes ago

  @zoom_us elearn.nouedu2.login/ net

• 
  Shawn (@shawnandthecity) reported 7 minutes ago

  Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

• 
  Kat (@KatlandKat) reported 8 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help

• 
  Ivan Reid (@theivanreid) reported 14 minutes ago

  @Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!

• 
  Varadharajan K PhD (@VaradhKrish) reported 15 minutes ago

  ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

• 
  sena (@_sena_eksi_) reported 16 minutes ago

  @pollingersocial @zoom_us hi there, sorry to bother you but did they give you any kimd of solution? i am having the exact same problem and i need help asap🙏🏻🥺

• 
  Melissa Milner (@melissabmilner) reported 26 minutes ago

  @zoom_us I am unable to sign in. Keeps giving me the oops window. All other websites working fine so not wifi issue. I am right outside of Boston.

• 
  Dmitry Gorbatov (@dmitry_gorbatov) reported 26 minutes ago

  Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

• 
  Andrew J. Moodie (@MoodieStrat) reported 29 minutes ago

  is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

• 
  taylorpineiro (@taylorpineiro) reported 30 minutes ago

  Help @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.

• 
  YASHVI SANGHAVI (@YashviSanghavi) reported 37 minutes ago

  @zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...

• 
  Robert (@Siroberte) reported 38 minutes ago

  @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

• 
  PinayKeto (@PinayKeto) reported 38 minutes ago

  @LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....

• 
  Ómid M. (@moids) reported 39 minutes ago

  @pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.

• 
  ObserverHerb (@observerherb) reported 43 minutes ago

  @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

• 
  Alfredo Canziani (@alfcnz) reported 43 minutes ago

  @zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.

• 
  Matthew Magbee (@mmagbee) reported 47 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  Lars Böhnke 🚀 (@larsboehnke) reported 47 minutes ago

  @zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.

• 
  умайка (@umayka_) reported 48 minutes ago

  @zoom_us I cant solve zoom 1132 error problem no matter how many times I tried. I literally tried everything that is written on internet, would you please help me?

• 
  Tony - Pod Guy - Groves (@Trickstersworld) reported 48 minutes ago

  Christ the @zoom_us customer service makes Eir look good.

• 
  Keith Lee (@KeithRichardLee) reported 50 minutes ago

  @bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 50 minutes ago

  @zoom_us how can I solve "error code 104103"?

• 
  kumiko s (@mutukik) reported 50 minutes ago

  @AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.

• 
  Leslie Truex, Literary Agent (@ltruex) reported 51 minutes ago

  Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?

• 
  Alana Sheeren (@alanasheeren) reported 51 minutes ago

  @zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.

• 
  Adam J. Blust (@adamblust) reported 56 minutes ago

  Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!

• 
  André Biernath (@andre_biernath) reported 57 minutes ago

  @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

• 
  Kerrie Shelden (@kez1133) reported 57 minutes ago

  @theipodteacher @zoom_us All good. Thought it was a problem at my end

• 
  Augustus Garrison (@happyfrozenfire) reported 60 minutes ago

  @zoom_us fix your servers