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Zoom status: messaging issues and outage reports

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Full Outage Map

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 34% Connection (34%)
  • 25% Sign in (25%)
  • 19% Multimedia (19%)
  • 16% App Crashing (16%)
  • 3% Glitches (3%)
  • 3% Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
Noida Multimedia 5 days ago
Coventry Sign in 9 days ago
San Carlos Multimedia 13 days ago
Conshohocken Connection 13 days ago
Cranberry Township Connection 17 days ago
Swadlincote App Crashing 27 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • andre_biernath
    AndrΓ© Biernath (@andre_biernath) reported

    @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

  • LekiaProsper
    Lekia Prosper (@LekiaProsper) reported

    @zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.

  • BrightonWest
    Brighton West (@BrightonWest) reported

    As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?

  • happyfrozenfire
    Augustus Garrison (@happyfrozenfire) reported

    @zoom_us fix your servers

  • taylorpineiro
    taylorpineiro (@taylorpineiro) reported

    Help @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.

  • skullady_malady
    Skull Lady, Annoying Libertarian (@skullady_malady) reported

    @zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.

  • akincali
    Ms. AK (@akincali) reported

    @zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.

  • wcbdata
    William "Half-vaxxed" Brooks (@wcbdata) reported

    @tiffani @zoom_us Our local school district has blocked nearly every way for remote kids to raise hands or ask for help (no g-chat, document comments, external email, Slack, text, etc.) in keeping with our state's DOE (DESI) strategy of making remote as unsuccessful as possible.

  • L0laya
    Lorena M. Olaya A. (@L0laya) reported

    @jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time

  • esctec_nl
    eelke (@esctec_nl) reported

    @zoom_us pff doing my duty in reporting a trademark issue. no you want me to spend 30 min in answering questions! go figure it out

  • Kishore59516918
    Kishore Kumar Das (@Kishore59516918) reported

    @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

  • MyratheAuthor
    Myra Jolivet (@MyratheAuthor) reported

    @zoom_us of all the great things you do, customer service is sadly not one of them. Just devoted an hour to bot-dom, emails, and no answers. A simple problem likely could've been cured with a convo, but no human. I just can't...

  • gstrouth
    Gerard Strouth (@gstrouth) reported

    Them: To use a vanity URL you need to prove you own the domain with a dns record. Me: No problem, done. Them: Oh it looks like that URL is already taken. Me: How, I've owned this domain before you were a company @zoom_us #fail

  • OgaSodje
    Sodje (@OgaSodje) reported

    @TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard

  • Baatunibabag
    Krishan_ll.b rathI (@Baatunibabag) reported

    @zoom_us I have billing issue,befor payment amount show after discount 5380 but deducted from account 6726

  • Kanadatreff
    Kanadatreff (@Kanadatreff) reported

    @sarahflorman @zoom_us Try the login with the Zoom client!

  • hallelujah03041
    brO (@hallelujah03041) reported

    @ZoomAfrican @zoom_us @Zoom does anyone has the newest coupon code zoom? Please help, 8 needed ASAP πŸ™

  • G_Dharmadhikari
    Dharmadhikarii (@G_Dharmadhikari) reported

    @zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet

  • L1573N
    DeKlan the Police (@L1573N) reported

    @egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question β€œwhy is turning off echo cacellation even possible?”

  • j15ldw
    Leigh (@j15ldw) reported

    @zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?

  • oohnohyun
    π™½π™Ύπš„πšπ™· ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported

    @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

  • mutukik
    kumiko s (@mutukik) reported

    @AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.

  • scott_peterson4
    ./scottπŸ“Š (@scott_peterson4) reported

    @zoom_us it's zoom! I know I deleted the zoom cask and installed the zoomus cask but that must've been on my other machine. Let me do that on this machine as well and see if it resolves the issue.

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

  • Siroberte
    Robert (@Siroberte) reported

    @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

  • wasim80
    Wasim Ahmad (@wasim80) reported

    @zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

  • vmbrasseur
    VM (Vicky) Brasseur πŸ’‰β³ (@vmbrasseur) reported

    @mooreds Yessss. Having DMs get lost is a real problem. Lotta iteration could happen on that part of the service. I'm looking forward to that hopefully happening soon, @zoom_us.

  • Bronwen6720
    Bronwen (@Bronwen6720) reported

    @zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.

  • soulcarousel
    Mary Rinaldi (@soulcarousel) reported

    . @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.

  • kobenimeal
    kobenimeal (@kobenimeal) reported

    @brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their β€œlink” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!