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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (32%)
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App Crashing (18%)
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Glitches (5%)
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Video (3%)
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Multimedia (2%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
App Crashing | |
 Faribault |
Sign in | |
 Bremen |
Sign in | |
| Lloydminster |
Glitches | |
 Guayaquil |
Connection | |
| Mountain View |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Bridger Smith
(@BridgerSmith8) reported
@zoom_us zoom keeps unmuting my audio automatically how do I fix this
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Alessandro Esposito 👨🔬🔬🧬👨👩👧🇪🇺🏳️🌈
(@alesposito75) reported
@gburtch @zoom_us In OBS we get animations... in Zoom only static slides... or did they fix this?
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CHECK YOUR STATE & LOCAL ELECTION DATES ALL 2020
(@nhychelle) reported
@zoom_us has the worst customer service on this planet... y’all use their products everyday but wait till y’all need help. Whew good luck. I’m talking help for paid accounts too not just the free... bc we already knew that was terrible 😒
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Kathleen
(@kathleen_nora) reported
@zoom_us @alfonsomartinde @JharnaPariani Hi there, I am facing the exact same issue. It works on my phone and other devices but not my laptop. I really need it on my laptop so am following this thread if you are posting a solution.
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Isaiah Zabitsky
(@canadianisaiah) reported
@zoom_us why not have a thumbs down reaction? It would save time when a basic yes/no answer is required and easy to tabulate.
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David Massey
(@DprMassey) reported
@BarbaraJMacKay ... so I have been using simple @zoom_us polls and then repeatedly employing "one other" tool - in my case @Mentimeter as it requires no login to take part, and this has helped slowly build a minimum level of interactivity
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Edward
(@Edward56886501) reported
@zoom_us Zoom development, is it so hard to include a feature for every user that says YOU ARE MUTED in BIG BOLD letters in the in an obvious part of the screen??? Seems like the mute issue is fixable.
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XeneoMorph
(@XeneoMorph) reported
@zoom_us Can you seriously fix the bug where chrome would freeze all camera's for no reason?
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Juan Morales
(@jflex87) reported
If you’re ever having problems with @zoom_us, try switching to @Webex. 👀
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Brianna Buchanan
(@MrsBriBuchanan) reported
from
Camarillo, California
@zoom_us is there a fix for students not being able to raise their hand?
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Jonathan Lane
(@JonLanePhoto) reported
@zoom_us you couldn't make it more frustrating to sign up for a PAID account or log in afterward, if you tried. I already regret I plunked down my $ for a year.
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John Stewart
(@stewartj777) reported
@Michael16195263 @zoom_us I think you tube is the problem. Do you use that?
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Bryan (he/him) 🇵🇭🇺🇸 #BellLetsTalk
(@unradical_idea) reported
BREAKING @TheJournal_MVSA: @MVCitySchools is experiencing a District-wide internet issue, causing @zoom_us #RemoteLearning class sessions to not connect. (info via Columbus School principal Dr. Crawford's recent robocall at 9:30am) #HomeOfTheKnights
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Henry Darmawan 薛龍生
(@asen76) reported
@zoom_us we are in Indonesia have trouble since yesterday until now..no sound or robot voice if there's sound. we have no trouble with network.
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al tanner
(@alastairtanner) reported
hey @zoom_us , your gravestone epitaph will read "You have been signed out because your account is signed in on another device". seriously. fix this festering issue which absolutely no other comms platform has.
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luz
(@fentyhell) reported
pls go down i dont wanna be in class @zoom_us
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Alfonso Martin
(@alfonsomartinde) reported
@zoom_us @JharnaPariani Same issue here. We are not using any Proxy. Zoom on Windows. It worked perfectly fine with the previous version 5.4.6. However, after upgrading it to 5.4.9 we get that error message. Any ideas please? We tried with another PC within the same network using 5.4.6, and it works.
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ً
(@1N3K0) reported
why can you not change individual user volume on zoom @zoom_us fix this
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Alex
(@Arekkusu_413) reported
@zoom_us Which virtual background if I cant even open the god damn app! Literally failing my class because of you! FIX ERROR 1132! #FIXERROR1132
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Bryan (he/him) 🇵🇭🇺🇸 #BellLetsTalk
(@unradical_idea) reported
Getting reports that the @zoom_us classes are working in some cases, but @MVCitySchools Wi-Fi at District buildings is still down. Unclear what caused this issue. Currently no updates from Superintendent Dr. Kenneth R. Hamilton right now. @TheJournal_MVSA #HomeOfTheKnights
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Daniel Ashton
(@jdashton) reported
@zoom_us @zoom_us The pastor received an e-mail reply from the bubbly support rep, Lhysha, but the reply utterly failed to reflect the nature and urgency of the problem or to show that Zoom is looking into the issue as a serious server-side failure. Please help us, @zoom_us !
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Moonduzst ™
(@moonduzst) reported
@zoom_us I have called several times (sales), sent msgs... I can't seem to get anyone to help me with a #zoomroom. Don't mean to be a bother, but boy oh boy do your reps make me feel that way. Should it take over two weeks to get assistance? 🙄
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Miss Diana
(@MissDianaP) reported
@zoom_us hello! I’ve applied to get the 40min restriction lifted as a school teacher from the UK and it said it would take 72 hours but it’s been longer than that! Please help
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Henry Darmawan 薛龍生
(@asen76) reported
@zoom_us please help..any kind of info that there's trouble with zoom since yesterday until now? We've been check the network here in Indonesia, nothings wrong.
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James Noakes
(@jimnoakes) reported
Zoom help if anyone can. How do you host a webinar where the host/panellists can see the participant videos but the attendees cannot see each other? (Have webinar account) @zoom_us
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Poonam sumit Bagul
(@PoonamsumitBag1) reported
@zoom_us zoom app is not working
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idnca
(@idnca) reported
The issue when webinars from the likes of @eventbrite get organized on @zoom_us and your organization has banned it like so many others. Too bad for the @InSites one I was planning to attend today :/
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M.Mehfooz
(@MMehfooz11) reported
@zoom_us @JharnaPariani Fix this pls I have the issue
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LeRouxHealth&Beauty
(@LeRouxHealth) reported
@zoom_us trying to share screen with my iPad on Windows PC.. there is no option for share with cable.. can you please help?
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I'm so done 🌱
(@AnnaVanZee) reported
@zoom_us Your support is awful!! Can't even access chat or email support, and your "help library" fails to include really basic info - like how to set up a voice mail box recording with the zoom phone app.