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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (32%)
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App Crashing (13%)
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Multimedia (6%)
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Glitches (6%)
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Video (4%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bogotá |
Connection | |
 Krefeld |
Connection | |
 Hermosillo |
Multimedia | |
 Palo Alto |
Sign in | |
| Channahon |
Video | |
| Kansas City |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Drew M. Loewe
(@drewloewe) reported
@zoom_us Consider adding an audio notification when breakout room participants ask for help? I try to track the on-screen notifications, but when I am bouncing around screens and groups, audio would reinforce the notification and avoid possibly overlooking a student. Thanks.
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David Cumin
(@KiwiDaveC) reported
@JulietMosesNZ Purely for the sake of public health, I hope @zoom_us and others are working on the issue if it hasn't already been solved.
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Tariq ☕
(@rzeta0) reported
@ASBO_Allstar @zoom_us Yep - I guess it comes down to trust Given @zoom_us previous behaviour I don't trust them. Remember when they installed a listening web server as part of their client.....
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Mark Galpin
(@markgalpin) reported
@MichaelCade1 @tsmith_co @zoom_us from personal experience Michael, I found it was Teams causing more of an issue as Tim states you can't disable it. You have to create a virtual device
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Bethany Turner
(@BethanyT_23) reported
@zoom_us No, it isn’t saying there is an error it is just automatically taking her to a different class meeting.
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Kathryn A. Ostrofsky
(@K_Ostrofsky) reported
The automatic @zoom_us closed captioning is remarkably accurate! Still, two of my favorite #Massachusetts-themed errors today included "NYU" being spelled "MIT," and a list of three Massachusetts cities that got written as "Boston western LOL."
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Ad Astra
(@AsAstraAby) reported
@zoom_us I already contacted your support but it states that ERROR CODE 1003 & 1001 are not on the lists. 🙄😔😔
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Juan David Serrano
(@jdsermu) reported
@zoom_us @JharnaPariani Had the same issue and fixed it by running the installer as administrator (right click + run as administrator)
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omkhulu ibhanana
(@omkhuluibhanana) reported
My zoom keeps going in and out, my teacher can connect anymore and we decided to end the meeting to wait for him as others are having this issue, anyone else? Or is it an internet thing? #zoom @zoom_us #ripzoom
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Wicked Math Nerd
(@WickedmsL) reported
@sassmouther @UncorkedMama @zoom_us Thanks! I do check those, but still have the issue! They can hear it fine, but just see a black screen. Idk.
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KenjiiscoolYT
(@TechKenji) reported
@Google @zoom_us please add a way to turn down video call audio without turning down all audio im tryna edit some videos not listen to some asmr yoga with laggy *** punk rock playing in the background
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Ma. Cristina Lopez M
(@Crismas2017) reported
@zoom_us I can not it, so I need your help to recover my account because just pay the annuity. My email changed of google to microsoft so I cann`t enter to zoom.
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Simon Poulton 🐙
(@SPoulton) reported
Does @zoom_us suck for anyone on a Macbook else after upgrading to Big Sur 11.2? It takes me like ~4 mins to join any call (via desktop app) & I don't have this issue with any other platforms.
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David Jennings
(@mrdaj78) reported
Dear @zoom_us, Your service is GREAT. It's made remote learning a truly viable possibility. But I have one request: can I please stop having to see my own dumb face while I teach? I want my kids to be able to see me, but I am tired of seeing this goofy mug. Let's do this. dj
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Lesley Uzzell
(@Lesley_Uzzell) reported
@zoom_us Some were in, some not. I wasn’t sure of the process as I have to ‘claim host’ as someone else in the organisation set the session up. Most got in eventually, some not at all. Those who had error first off changed device. That didn’t work for others
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Simon Poulton 🐙
(@SPoulton) reported
@zoom_us I'll skip that for the moment as I'm not on Zoom calls that often (and I don't really have time), but anecdotally, I've heard this is true for many other folks too, so I don't think this is an isolated issue to just me.
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Ginger 🦋
(@GinLessIsMore) reported
@zoom_us Why can’t a host have Spotlight control in a breakout room? Please! Help out the reading specialists. 🙏🏻
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Bethany Turner
(@BethanyT_23) reported
@zoom_us It didn’t work and I apparently don’t have access to call live support. My student has missed several classes because of zoom redirecting her to the wrong meeting. I need help resolving this ASAP.
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Suzie Neuwirth
(@Suzie_Neuwirth) reported
@zoom_us 2/2 can someone please contact me asap- if not can you please give me your UK contact for legal complaints as this is a consumer rights issue now if I am unable to access a paid service
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Mario Cruz
(@Searcher26) reported
@zoom_us Black Hawk Down
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Nicola Bertoni Dedmon
(@nsbertoni) reported
@zoom_us I am referring to when I click “share computer sound” under screen sharing. This is the feature that is not working. Students are on a variety of devices—have not found a common pattern for those that report no sound
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Brandon Galbraith
(@Merenub) reported
@zoom_us had multiple meetings this week where some attendees could not hear shared sound while others could. A sharer specific issue, as I was able to share successfully to everyone. Had others reach out with same issue. Wondering if there's a solution or something we can check?
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Rick Waters
(@AgileWaters) reported
Does anyone else have CONSTANT problems with the integration of @Zoom_US when creating an @Eventbrite event? It's SO frustrating! (and fragile)
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Lesley Uzzell
(@Lesley_Uzzell) reported
@zoom_us what do I have to do to get help from a person rather than a bot that doesn’t understand me? Some participants got into my meeting, others got a passcode error. All using same info. Some very unhappy children 🙁
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j 🧸
(@TheHijabiApollo) reported
Petition for Zoom to let us slow down a recording, I did not choose to have this professor who raps formulas. @zoom_us
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Lucy Joy Morris
(@LucyJoyMorris) reported
@zoom_us why can some of my meeting attendees not hear my shared audio when others can? Never had this problem before with the same devices and accounts. Is this a bug?!
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McKinley Knapp
(@freedometro) reported
@zoom_us what is Error:1132 ? I have tried everything from deleting the app, making a new profile, wiping my computers hardrive, reinstalling the app, and still "Meeting not working, Error:1132... like.. what the actual heck?
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Mustafa Siddiqui
(@msiddiqui_md) reported
Looks like when you play a video on @Webex it comes out choppy. That's a problem for online teaching, especially for Movement disorders. Anyone has any suggestions? Does @zoom_us have the same issue?
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Suzie Neuwirth
(@Suzie_Neuwirth) reported
@zoom_us 1/2 @zoom_us when I submit a request using the support form I get an immediate email saying they cannot help me and they close the request because I'm a free account holder, even though I am not! I am being blocked from using a service I have paid for
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paullowe
(@paullowe) reported
@littleboote @FlakPhoto @zoom_us Disability is issue but many people have a voice to text converter...