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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (33%)
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App Crashing (15%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Connection | |
 Melbourne |
Connection | |
| Melbourne |
Connection | |
| City of London |
App Crashing | |
 Grande Prairie |
Sign in | |
| Sydney |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Shari Eberts
(@sharieberts) reported
@merylkevans @zoom_us For now yes. Zoom told me they are working to change it. The timing is unclear. This is a critical issue for full accessibility.
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Cesar
(@WhatsUpGuysItsC) reported
@zoom_us how many rts/likes do I have to get for you to add a thumbs down reaction?
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⬡ S͓̽e͓̽C͓̽u͓̽R͓̽i͓̽T͓̽y͓̽S͓̽h͓̽R͓̽i͓̽M͓̽p̽ ⬡
(@Securityshrimp) reported
hey @zoom_us can I submit a feature request to auto-mute people snoring on a call? this is a serious problem we are having in our calls, and we cant kick/mute because theyre the host
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Dr. Jennifer Silvers
(@JASilvers) reported
@JamieLarsH @zoom_us I had a similar issue, re-recorded and then lost the box and still didn't have captions.
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Richard Schelin
(@rks1789) reported
@zoom_us Married to a teacher, why is there no option for the meeting organizer only to see student video, this would help out massively with engagement and accountability.
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Kirsty Nunn
(@kirstyrosenunn) reported
@zoom_us I keep getting kicked out of meetings at about 30 minutes in. Using an Ethernet cable so I know it’s not a connection issue, and I’ve just been emailed to say support tickets aren’t being looked at. Not sure what to do? Needs sorting ASAP as it’s affecting work! Thanks!
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Sharon Goldstein
(@SharonSFG) reported
Trying for a week to get any @zoom_us customer service!
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Meryl Evans speaks #DINBay March 25!
(@merylkevans) reported
@sharieberts @zoom_us Totally missed that under "What's Next" in your article. Yes, big issue as usually the problems are in webinars. One-on-one and small meetings, I'm able to use Google Meet.
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John Ellison, Part-Vaccinated Blues Guitarist, 💙
(@johnellison) reported
Anyone know if @zoom_us has any tech support, cannot find a contact, having issues
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Darren
(@darrenhealy_) reported
@zoom_us Cannot log into zoom desktop. 300 error. Have already tried updating the password. Can log in via browser fine. What's the issue?
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Nic Raboy
(@nraboy) reported
@zoom_us It appears Zoom had stopped prompting me for updates and I'm quite out of date. I'll report back if I run into issues with the latest.
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Bobby Thompson
(@BobbyThompson) reported
So I still cannot use the main Zoom app on my system due to an error that has no solution (seemingly a year after first reported). My only option is to use the Chrome version, which won't allow me to share audio, so this isn't even a fix... @zoom_us
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Chaitanya Gokhale
(@GokhaleCS) reported
@flodebarre @zoom_us What issue exactly? Seems to work fine.. 🧐
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Amanda
(@gabbygirl79) reported
@JamesCraigmyle @Skype @zoom_us I would totally pay for classes in helping me help my 80lb English bully to learn to behave and general commands!
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Julian García
(@garcia_juliang) reported
@GokhaleCS @flodebarre @zoom_us had the same issue, can be done but needs adjusting mac security settings as well as zoom settings. not trivial, specialising if you have an audience.
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Oziel Perez
(@OzzyTheGiant) reported
@zoom_us please fix the Ubuntu client. Have to try more than 6 times just to be able to log in to a meeting
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#LandBack
(@iiHeartPolitics) reported
The fact that @zoom_us doesn't allow closed captions in breakout rooms is disgusting. Such a lazy illusion of accessibility. Fix your shxt!
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T Rosato
(@TRosato2) reported
@zoom_us Yea that doesn’t help my child who is forced to use the platform. If he can’t verify when he’s on then I don’t believe a child should have one of these accounts. Thanks for this- I’ll share them with the school who thought it was ok to use zoom.
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Blair Pleasant
(@blairplez) reported
@tbanting @zoom_us @tbanting - I expected Microsoft to acquire a contact center vendor years ago - but they never did. Back when they hired our buddy Art I assumed it was to help them move into the CC space, but that didn't happen. So I don't know what to expect from them.
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@__tooyyy
(@__tooyyy) reported
@zoom_us I need help
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Tom Glasgow
(@TomTalkinSports) reported
@zoom_us customer service has been extremely unhelpful. You can’t speak to a human being even after chat assistance does nothing but give the same option that never works. Two days trying to fix. Gonna have to look for other options.
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Cesar
(@WhatsUpGuysItsC) reported
It’s been almost 2 months since I emailed @zoom_us about adding a thumbs down reaction. RESPOND COWARDS.
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LEPTECONS
(@leptecons) reported
@GetSpectrum we live in California, so our internet is extremely important.. during the past two months, we have had extremely bad service from your company. Today was the last straw, my wife had an interview on @zoom_us when the internet went out, now we have no clue the result
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Tuuli Lappalainen
(@tuuliel) reported
@aaronquinlan @flodebarre @zoom_us Me too. Major issues if connected to my external screen though (pre and post Big Sur).
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@__tooyyy
(@__tooyyy) reported
@zoom_us I need help!
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C. Jeffery Evans
(@cjevansaicp) reported
@zoom_us #Zoom So, all that money you charge for your application isn't going to customer service. I ask a question and your email bots send me a form letter addressing everything BUT what I asked about.
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Colin Parrish
(@ColinP3) reported
@flodebarre @zoom_us Have had Big Sur for a while now - no problems with, must be computer specific?
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Sina Khanifar
(@sinak) reported
from
Laguna Hills, California
@zoom_us @karrisaarinen I know at least two other people having the exact same issue. They all have M1 Macbook Airs, do you @karrisaarinen?
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Sben Korsh
(@sbenkorsh) reported
just was in a @zoom_us webinar that was bombed by a hate group. event organizers, don't let your guard down even though this pandemic has gone on so long :/
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Ramona White
(@Ramona_W) reported
@zoom_us I am having some issues when I use Zoom in the browser rather than the desktop client. Is there someone who can help me figure out what I can do/need to do differently? For example, I have no reactions and I have no choice of views. I can't see anyone else in my class.