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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (41%)
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Sign in (32%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Karlsruhe |
App Crashing | |
 Boston |
Sign in | |
| New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Vallarta Adventures
(@vallarta_advent) reported
from
Puerto Vallarta, Estado de Jalisco
@zoom_us @tomandshell Perhaps you can add another feature, pay back what you've promised months ago, very dissapointing service from your company
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Joshua C. Tate
(@JCTate1215) reported
from
University Park, Texas
With @zoom_us down this morning—the first day of class for many—I can’t help but wonder if administrators spent too little time preparing for online education this fall while they were focusing on an in-person semester that is increasingly looking like a 3-week failed experiment.
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B L M
(@teasandsweets) reported
from
Los Angeles, California
@zoom_us please help. Is there a way to set up recurring meetings on my daughter’s iPad without an invite from the meeting host (her teacher)? So she can just click the link and not bug me? #virtuallearning
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Sara Kimbell
(@SaraKimbell) reported
from
Queens, New York
@zoom_us Thank you! I have sent several DM‘s and no response. This is becoming a time sensitive issue can someone please respond?
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Teresa Whitmore
(@REagentOttawa) reported
from
Ottawa, Ontario
Want the worst service ever??? Try to get @zoom_us to answer your emails with anything but a predetermined response. 6 weeks of this horrible service!!!!!!
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Lee Bright
(@actorleebright) reported
from
Chesham Bois, England
@zoom_us is there an outage ? Just getting error messages - my job is a private teacher and now I have to cancel my lessons and I pay you. What’s happening? #zoomout #zoom #problemsagain
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Morgan Harris 💛🐝
(@mharris621) reported
from
Chicago, Illinois
After this long I’d expect @zoom_us to have a better handle on customer service.
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𝘼𝙡𝙡 𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝙣 𝙂𝙞𝙧𝙡 𝙃𝙖𝙞𝙧
(@AAG_HAIR) reported
from
Atlanta, Georgia
@GwinnettSchools My child has developed an extreme case of anxiety due to this @zoom_us session not working properly. Please have the teacher to communicate to the students that there is no punishment for not being able to access a class due to technical issues.
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Brunilda DeJesus
(@GadgetGirl101) reported
from
Chatham, New Jersey
@zoom_us down?!?! Wtf people come on get it together
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Nakul Shenoy
(@NakulShenoy) reported
from
PETROL BUNK ORR, State of Karnataka
@LuvenaRangel @zoom_us @Facebook Have not been able to fix this. Zoom sent me a long mail about issues with FB and how I should use “custom service” settings. But that’s not helpful. Looks like we’ll have to move on to streamyard or leave FB. Absolutely livid.
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Mrs. Lukasiewicz
(@Lukasiewicz5) reported
from
Berwyn, Illinois
@MissGonzales_ @zoom_us He talks about the “yes,no, slow down features” I was telling you about. I can’t wait to try those!
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Okemini Otum
(@rabbi_oceans) reported
from
Lagos, Lagos State
@zoom_us having the same issue...
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Annette Udall
(@annbasel) reported
from
Cowra, State of New South Wales
@zoom_us waiting for help from mid May! an issue with @Google was solved in less than 1 hour with conference call from New York. Thank you @Google
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Sara Kimbell
(@SaraKimbell) reported
from
Manhattan, New York
@zoom_us How can I get technical support for non-business account? And everything I’ve read on my issue hasn’t helped resolve my problem.
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Chris Tradgett
(@tradgett) reported
from
Winsford, England
@zoom_us can I get help please? Your online bot is useless!
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Karen BV
(@karenbvega1) reported
from
Clemmons West, North Carolina
@zoom_us is down right now.
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Megan Ray
(@meganstingray) reported
from
Duluth, Georgia
@zoom_us 45 minutes on with 20 of those minutes being the 20th person in line... I’m going to have to leave and try this at home, but I’m starting to think I’ll never get help for my issues.
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courtney
(@courtneyreyers) reported
from
Washington, D.C., District of Columbia
I just noticed @zoom_us has a slow down feature!!! Will this make me a better presenter or nah
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Brother Sharif
(@EjaculatingPen) reported
from
Warner Robins, Georgia
@zoom_us you responded to my public complaint and asked me to DM you for help. I guess that was just for show.
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Okemini Otum
(@rabbi_oceans) reported
from
Lagos, Lagos State
@zoom_us keep getting an error message : there is no account for zuora account id.....
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Melo
(@MelooChingo_) reported
from
South Gate, California
Anyone else having weird issues with @zoom_us today ?
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clare finch
(@CLAREFINCH) reported
from
Dorridge, England
@zoom_us is there a problem zoom? We can’t sign in atm?
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Mike Barnbaum ✊🏿✊🏾✊🏼
(@SacTownBarnbaum) reported
from
Sacramento, California
Does anybody out there use @zoom_us on their iPad? I’m having trouble finding the meeting settings that would allow me to change from a natural background to a virtual background. I just had a zoom meeting, which I encountered many problems navigating through to get a background.
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Walkerjones
(@Walkerjones31) reported
from
Cemaes Bay, Wales
@zoom_us can’t login to Zoom I have an error code 1132 help ?
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Anna Jay
(@AnnaKateJay) reported
from
Newquay, England
Anyone else having major problems with their @zoom_us account? I have been kicked out of my paid account, can't get back in and can't access a direct helpline. #frustrations #zoom #help !
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atiledA
(@adelitapm) reported
from
Rio Claro, São Paulo
@zoom_us what exactly is error 3.201?
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Simon Goodyear
(@simongoodyear) reported
from
Edinburgh, Scotland
Locked out of my @zoom_us account for over 6 months despite continuing to be charged. And yet still another automated email to ask if I want to close my ticket. NO - I want access to the service I paid for.
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Lauren Kimzey
(@Laurenk817) reported
from
Sacramento, California
Anyone experience spotty @zoom_us service when they go on mute? Seems to happen on mobile only #videoconferencing #zoom #alwaysonmute
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Aaron Ngan
(@itsaaronngan) reported
from
Sydney, State of New South Wales
@JoshuaLisec @zoom_us Down here in Sydney apparently
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Lee Bright
(@actorleebright) reported
from
Chesham Bois, England
@zoom_us are you having tech problems at the moment? Trying to login and getting constant error pages