Zoom

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Zoom Outage Chart 09/14/2024 12:25

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  1. Connection (51%)

    Connection (51%)

  2. Sign in (19%)

    Sign in (19%)

  3. App Crashing (11%)

    App Crashing (11%)

  4. Video (11%)

    Video (11%)

  5. Glitches (6%)

    Glitches (6%)

  6. Multimedia (2%)

    Multimedia (2%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCollege Station Connection
United StatesSlidell Sign in
United StatesPortland Video
GermanyDautphetal Glitches
MexicoEcatepec de Morelos Connection
United StatesWiscasset Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • jjm09 J. Mao (@jjm09) reported

    @raymepastore @zoom_us Wow I thought the meeting passwords help prevent the bombing problem!

  • mop_head Dr. M Gallegos (@mop_head) reported

    @EcoEvoLab @hormiga That said, the raise hand feature was disabled today. Don’t know if that was my fault (although I swear I did not touch the settings) or if it was a temporary glitch with @zoom_us.

  • Girlryliz Girl Ryan (@Girlryliz) reported

    @zoom_us is something going on? My meeting keeps quitting, folks keep getting kicked out of breakouts and some can’t login no matter what we try. Yikes, not a good look for a org wide meeting I’m leading.

  • Prof_Elle Richard Ellefritz (@Prof_Elle) reported

    @zoom_us Locally. After spending the better part of the day thinking about it, I am going to experiment: I suspect the issue was that I already had full screen initiated on the PPT before hitting record and sharing my screen. I suspect I need to hit record, share, and then go full screen.

  • SeanBanksIFA Sean Banks (@SeanBanksIFA) reported

    @zoom_us can you make it so that meetings automatically shut down at the scheduled end time? 😬

  • ThatsSoBrilynn brilynn (@ThatsSoBrilynn) reported

    @zoom_us give me a thumbs down react because I keep asking my students for a thumbs down and they can’t do it

  • SoniaHachicha Sonia Hachicha - Conference Interpreter (@SoniaHachicha) reported

    Dear #terps #techies @zoom_us technical support what on earth happened this morning? Problems connecting to Zoom from Tunis and Libya; works on 4G but not on fixed internet. Various people /stories that match. Any ideas?

  • DukeEgr93 Michael Gustafson (@DukeEgr93) reported

    @zoom_us @datawizgirl Dear @zoom_us - now that you have taken "away" and "need a break" away, can you put them back? :-D I need a way for me and others in a help room to let the students know when we briefly aren't there. I miss my coffee cup!

  • Dalal49571013 Dalal (@Dalal49571013) reported

    @zoom_us Hi! Please help! The "raise hand" button is missing! I can't find it, not even under the "participants"! How can I fix this? Thank you!

  • dutchpc99 Laura (@dutchpc99) reported

    @zoom_us would still be really helpful if teachers could “listen in”to breakout rooms w/o having to join them. Would help engagement and collaboration if I knew which group(s) was stuck but didn’t have to interrupt to find out.

  • CmdaPanda Justin (@CmdaPanda) reported

    @AngeloLago9 @zoom_us Yeah at the time reports were just coming in, come to find out AWS was down in N. Virginia.

  • Lindaforfamily @linda (@Lindaforfamily) reported

    @zoom_us Help can you tell me why forgot password keeps taking me to sign in and not a place to change my password ? Frustrating!

  • FayeThemTheirs Faye (@FayeThemTheirs) reported

    @DMJreports @BertoInPublic @zoom_us Half of the time when I try to use the pin option it either gives me an error or unpins if the presenter changes layout (is this a glitch?) I end up having to 'hide' tiles with literal sticky notes. Pinning is a helpful feature but still has issues.

  • DarthMollagus 🇺🇲 𝕯𝖆𝖗𝖙𝖍 𝕸𝖔𝖑𝖑𝖆𝖌𝖚𝖘 🌶 (@DarthMollagus) reported

    Message from school (summary): Internet problem affecting @zoom_us,@Google, and #Canvas access nationally. 🤔🤔🤔

  • BayesiaNash Bayesia Nash (@BayesiaNash) reported

    @JDHamkins @zoom_us Maybe recording with OBS would help? You could have it running while you're in zoom and it let's you choose what feed to record, so you can select only the speaker view.

  • AlKeyhole1 Al Keyhole (@AlKeyhole1) reported

    @zoom_us I've been using Zoom for two years. Now when I login it fails and when I reset it says "You tried to reset your password but there is no account associated with this email address. " This is nonsense, how do I fix this?

  • DjPersley Dj persley (@DjPersley) reported

    @Mel57333767 @pattirullo @zoom_us Exactly it’s terrible

  • SWhitPhD Dr. Shanta W. (@SWhitPhD) reported

    @zoom_us is there an outage in Washington DC? I haven't been able to access zoom since around 11:30am EST

  • dixit_stuti Stuti Dixit (@dixit_stuti) reported

    @CSP92204993 @zoom_us @JharnaPariani Me too hit same issues

  • karlacalbear Karla Orosco (@karlacalbear) reported from Lemoore Station, California

    @zoom_us Our middle schoolers can’t raise a hand this week to signal they want to speak. How do I fix this? They can give me thumbs up.

  • CB_EMS Central Bucks EMS (@CB_EMS) reported

    @zoom_us is there a human to speak to about our account? Your automated system is not solving our issue. Thanks

  • jdashton Daniel Ashton (@jdashton) reported

    @zoom_us I did that, but the issue was immediately closed. The defective meetings are in a Zoom Pro account. How can we have confidence that you know about this issue, and that you are resolving it?

  • networkAFB Aaron Buchsbaum (@networkAFB) reported

    @zoom_us is your US website down? Cannot access since about 15min ago. Thank you.

  • shelliekpeters Shellie Kurek Peters (@shelliekpeters) reported

    @zoom_us are you having systemic issues? Your website does not report any however a large conference gathering I was attending is definitely experiencing outages!

  • JeremiahHelper Jeremiah Garza Helper (@JeremiahHelper) reported

    @DaMattSpaghetti @zoom_us Zoom Is Down For Some School's

  • nandopenteado22 Fernando Souza (@nandopenteado22) reported

    @zoom_us Hey, I am trying to buy a Pro version, but nobody from Support can help me add the Spanish VAT number on my shop cart?

  • Maya97300833 Maya (@Maya97300833) reported

    @RossCameron4 @AustralianJA @zoom_us There's no sound on zoom. Anyone else with this problem?

  • BrianLantz_NHCS Brian Lantz (@BrianLantz_NHCS) reported

    Please be advised @NewHanoverCoSch that @zoom_us is investigating reports of issues starting and joining meetings for a certain subset of users. We are monitoring the situation. @NHCSTechDept

  • nolanlegaspi nolanshreds (@nolanlegaspi) reported

    is da raised hand button broken ? @zoom_us

  • theediguy John Miller (@theediguy) reported

    @ericnagel @zoom_us Yeah, my daughter just said she's having issues getting into her next group, must be it.