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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (44%)
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Sign in (27%)
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App Crashing (17%)
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Video (5%)
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Messaging (3%)
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Glitches (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Connection | |
 Mountain View |
Connection | |
| Santa Rosa |
Sign in | |
| Laguna Hills |
Sign in | |
 Coyoacán |
Connection | |
| Chambersburg |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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al
(@aliceisfab) reported
does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭
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✨HOPE 💫
(@alamas_295) reported
Is zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us
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Robert Clark
(@bostonbobby617) reported
@zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.
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The London Writers' Salon
(@WritersSalon) reported
If you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)
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William "Half-vaxxed" Brooks
(@wcbdata) reported
@tiffani @zoom_us Our local school district has blocked nearly every way for remote kids to raise hands or ask for help (no g-chat, document comments, external email, Slack, text, etc.) in keeping with our state's DOE (DESI) strategy of making remote as unsuccessful as possible.
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André Biernath
(@andre_biernath) reported
@BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.
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Robert Clark
(@bostonbobby617) reported
@LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help
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Juan "Socially Distanced" Cabanela
(@Juan_Kinda_Guy) reported
@zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!
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Tony - Pod Guy - Groves
(@Trickstersworld) reported
Christ the @zoom_us customer service makes Eir look good.
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Gerard Strouth
(@gstrouth) reported
Them: To use a vanity URL you need to prove you own the domain with a dns record. Me: No problem, done. Them: Oh it looks like that URL is already taken. Me: How, I've owned this domain before you were a company @zoom_us #fail
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Asrin Sah
(@TeksinN) reported
@zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it
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Marilee Zafaripour🏳️🌈
(@marileezafari) reported
So...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.
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Tom Glasgow
(@TomTalkinSports) reported
@zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.
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Tiffani Ashley Bell
(@tiffani) reported
from
Stanford, California
She was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.
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Leigh
(@j15ldw) reported
@zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?
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Sully Baseball
(@sullybaseball) reported
What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?
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Vanessa
(@VanBird) reported
Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom
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Efforting
(@CorreaToe) reported
I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.
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Lars Böhnke 🚀
(@larsboehnke) reported
@zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.
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Varadharajan K PhD
(@VaradhKrish) reported
ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us
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Stephanie Liebergen
(@NewsLiebs) reported
Hey @zoom_us ... seems you're having some problems. I've got an interview stuck in your cloud processing somewhere. Help a reporter out here!!
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taylorpineiro
(@taylorpineiro) reported
Help @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.
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AJ Podcast
(@aj_podcast) reported
First episode was recorded on @zoom_us and we gotta fix that audio quality big time haha... work work work
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DeKlan the Police
(@L1573N) reported
@egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”
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Tree Hugger
(@JoyeForever) reported
WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!
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Ray Carroll
(@raycarroll55) reported
@LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈
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Adam J. Blust
(@adamblust) reported
Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!
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Nathan Maharaj 🦖
(@nrmaharaj) reported
@zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.
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Julia Graham Ⓥ
(@juliamarygraham) reported
@WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.
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Kelsey Knight
(@kk2nite) reported
'@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation