Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (36%)
• Sign in (28%)
• App Crashing (20%)
• Multimedia (12%)
• Glitches (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Hayward	App Crashing	8 days ago
Bristol	Sign in	15 days ago
Crewe	Connection	18 days ago
Omemee	Sign in	19 days ago
Perth	Connection	20 days ago
Noida	Multimedia	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ricardo (@Rixards_All) reported 55 seconds ago

  @zoom_us I've just tried to do that, but it doesn't solve my problem because I cannot access the confirmation link since my e-mail adress no longer exists

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 4 minutes ago

  @zoom_us how can I solve "error code 104103"?

• 
  kobenimeal (@kobenimeal) reported 5 minutes ago

  @brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!

• 
  stevebermeo (@stevebermeo) reported 7 minutes ago

  @zoom_us @caniscausa Is zoom down I keep getting kicked out

• 
  Raumpionier (@Raumpionier) reported 8 minutes ago

  @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

• 
  slow-moving apocalypse (@sarahflorman) reported 9 minutes ago

  @zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?

• 
  Zafi (@BanuZafi) reported 10 minutes ago

  @zoom_us i need a help

• 
  Ómid M. (@moids) reported 12 minutes ago

  @pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.

• 
  usableknowledge (@usableknowledge) reported 21 minutes ago

  @zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 22 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  Falk Dübbert (@falkduebbert) reported 23 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Jordan Tobin (@jordandeelight) reported 26 minutes ago

  @zoom_us I need to make a complaint regarding customer service, how can I direct this please?

• 
  Adam J. Blust (@adamblust) reported 27 minutes ago

  Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 29 minutes ago

  My @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?

• 
  ObserverHerb (@observerherb) reported 31 minutes ago

  @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

• 
  Ivan Reid (@theivanreid) reported 33 minutes ago

  @Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!

• 
  Dr. Felisa Reynolds (@felisa_reynolds) reported 35 minutes ago

  Soooooo @zoom_us is down for us @Illinois_Alma?

• 
  Asrin Sah (@TeksinN) reported 40 minutes ago

  @zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it

• 
  Kanadatreff (@Kanadatreff) reported 41 minutes ago

  @sarahflorman @zoom_us Try the login with the Zoom client!

• 
  judith (@judith1907) reported 41 minutes ago

  @Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??

• 
  Tiffani Ashley Bell (@tiffani) reported 42 minutes ago from Stanford, California

  She was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.

• 
  Mark Loke (@LokeMark) reported 43 minutes ago

  @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

• 
  Laura Ciriani (@LauraCiriani) reported 45 minutes ago

  @zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience

• 
  AJ Podcast (@aj_podcast) reported 47 minutes ago

  First episode was recorded on @zoom_us and we gotta fix that audio quality big time haha... work work work

• 
  Kat (@KatlandKat) reported 48 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help

• 
  Mary Rinaldi (@soulcarousel) reported 49 minutes ago

  . @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.

• 
  Kat (@KatlandKat) reported 51 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us Tks will try that. Covid has made things much more difficult for me to get help in person. Sick now, & no clue how as been isolating in my home since fall of 2019 after missing flu shot. In all that time I have been out of home less than >20 times. Wearing mask, shield & gloves

• 
  Sully Baseball (@sullybaseball) reported 55 minutes ago

  What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?

• 
  Kishore Kumar Das (@Kishore59516918) reported 58 minutes ago

  @zoom_us I kishore kumar das .pliz tha I no inglis spiking I am hindi dailok hering pliz help I am invest olredi agri pliz help hindi india

• 
  André Biernath (@andre_biernath) reported 59 minutes ago

  @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.