Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (38%)
• App Crashing (25%)
• Connection (25%)
• Multimedia (13%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Multimedia	4 hours ago
Leganés	App Crashing	20 days ago
Iowa City	Sign in	2 months ago
Hayward	App Crashing	3 months ago
Bristol	Sign in	3 months ago
Crewe	Connection	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christos Karamanolis (@XtosK) reported 9 minutes ago

  @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

• 
  nicaia (@nicaia) reported 10 minutes ago

  How did @zoom_us manage to schedule a meeting on my calendar, with my login details, and then not let me be the host..... sorry what, that makes 0 sense.

• 
  Raumpionier (@Raumpionier) reported 11 minutes ago

  @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

• 
  Pierre Bruynooghe (@P_Bruynooghe) reported 14 minutes ago

  @zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?

• 
  Julia Graham Ⓥ (@juliamarygraham) reported 16 minutes ago

  @WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.

• 
  slow-moving apocalypse (@sarahflorman) reported 18 minutes ago

  @zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?

• 
  ✨HOPE 💫 (@alamas_295) reported 22 minutes ago

  Is zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us

• 
  Rahul k (@rahul061993) reported 23 minutes ago

  @Zoom Hi All, I could experience a issue on this platform today which seems to be strange where while connecting a bluetooth headphone via this application makes the video conference lagging! If someone experience the same!? -from india @zoom_us

• 
  lenny almatsier (@lennyhopipola) reported 24 minutes ago

  @MikeDemler @zoom_us Hi is there any update to solve this issue? Because i have the same problem with my zoom account (my acc is disabled) and I already chatted with the support team on the web and it’s not helpful at all.

• 
  Matthew Magbee (@mmagbee) reported 24 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  Bronwen (@Bronwen6720) reported 27 minutes ago

  @zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.

• 
  Nelson Cardona (@nelcarana) reported 31 minutes ago

  @zoom_us I AM HELP ME

• 
  SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 35 minutes ago

  @CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.

• 
  TheRealPomax (@TheRealPomax@mastodon.social) (@TheRealPomax) reported 35 minutes ago

  Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.

• 
  Falk Dübbert (@falkduebbert) reported 38 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Luiz Henrique Fávaro (@luizhenrique_sf) reported 39 minutes ago

  @labs_news @zoom_us "There has been a critical error on this website"

• 
  kobenimeal (@kobenimeal) reported 41 minutes ago

  @brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!

• 
  HulaHeart | Lianna (@HulaHeart_) reported 41 minutes ago

  @ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳

• 
  rachelle (@haddad_rachelle) reported 42 minutes ago

  @zoom_us after the new update am unable too connect on my 4g service, is that normal ?

• 
  Bjoern Brundert (@bbrundert) reported 43 minutes ago

  Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...

• 
  Amit Godbole (@amitGodbole) reported 44 minutes ago

  @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

• 
  Dmitry Gorbatov (@dmitry_gorbatov) reported 46 minutes ago

  Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

• 
  ./scott📊 (@scott_peterson4) reported 47 minutes ago

  @zoom_us it's zoom! I know I deleted the zoom cask and installed the zoomus cask but that must've been on my other machine. Let me do that on this machine as well and see if it resolves the issue.

• 
  Jo C (@JoCash888) reported 56 minutes ago

  @zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!

• 
  Italia (@Italia09294177) reported 57 minutes ago

  @zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 60 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

• 
  Ricardo (@Rixards_All) reported 1 hour ago

  @zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!

• 
  Wasim Ahmad (@wasim80) reported 1 hour ago

  @zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

• 
  Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported 1 hour ago

  @zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.

• 
  Pulentomario (@Pulentomario3) reported 1 hour ago

  @zoom_us hello, good night, your application is damaging the telephone equipment, my daughter's cell phone damaged the camera and presented several problems, the flashlight was predestined, the data from the google account was lost, the same thing happened on my cell phone