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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (57%)
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Sign in (22%)
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App Crashing (14%)
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Messaging (3%)
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Glitches (3%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
City | Problem Type | Report Time |
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Connection | ||
Sign in | ||
Sign in | ||
Connection | ||
App Crashing | ||
Connection |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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#LandBack (@iiHeartPolitics) reported
The fact that @zoom_us doesn't allow closed captions in breakout rooms is disgusting. Such a lazy illusion of accessibility. Fix your shxt!
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Kirsty Nunn (@kirstyrosenunn) reported
@zoom_us I keep getting kicked out of meetings at about 30 minutes in. Using an Ethernet cable so I know it’s not a connection issue, and I’ve just been emailed to say support tickets aren’t being looked at. Not sure what to do? Needs sorting ASAP as it’s affecting work! Thanks!
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Tree Hugger (@JoyeForever) reported
WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!
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al (@aliceisfab) reported
does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭
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@__tooyyy (@__tooyyy) reported
@zoom_us I need help!
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Stephen Guffick (@steveguffick) reported
@zoom_us Echo the last. Why wont you interact with customers that have problems
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Sina Khanifar (@sinak) reported from Laguna Hills, California
@zoom_us @karrisaarinen I know at least two other people having the exact same issue. They all have M1 Macbook Airs, do you @karrisaarinen?
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Darren (@darrenhealy_) reported
@zoom_us Cannot log into zoom desktop. 300 error. Have already tried updating the password. Can log in via browser fine. What's the issue?
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Asrin Sah (@TeksinN) reported
@zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it
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@__tooyyy (@__tooyyy) reported
@zoom_us I need help
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Varadharajan K PhD (@VaradhKrish) reported
ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us
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Alana Sheeren (@alanasheeren) reported
@zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.
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Oziel Perez (@OzzyTheGiant) reported
@zoom_us please fix the Ubuntu client. Have to try more than 6 times just to be able to log in to a meeting
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Anurag Debnath (@ADN_here) reported
@zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏
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gpsmith Back to Teaching Remote (@ginapsmith) reported
is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help
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Cesar (@WhatsUpGuysItsC) reported
It’s been almost 2 months since I emailed @zoom_us about adding a thumbs down reaction. RESPOND COWARDS.
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Robert Clark (@bostonbobby617) reported
@zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.
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INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported
@zoom_us are your servers down. We can’t log in - MIAMI,FL
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Tony - Pod Guy - Groves (@Trickstersworld) reported
Christ the @zoom_us customer service makes Eir look good.
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John Ellison, Part-Vaccinated Blues Guitarist, 💙 (@johnellison) reported
Anyone know if @zoom_us has any tech support, cannot find a contact, having issues
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Richard Schelin (@rks1789) reported
@zoom_us Married to a teacher, why is there no option for the meeting organizer only to see student video, this would help out massively with engagement and accountability.
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Cesar (@WhatsUpGuysItsC) reported
@zoom_us how many rts/likes do I have to get for you to add a thumbs down reaction?
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Lars Böhnke 🚀 (@larsboehnke) reported
@zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.
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Tom Glasgow (@TomTalkinSports) reported
@zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.
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Sully Baseball (@sullybaseball) reported
What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?
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Leigh (@j15ldw) reported
@zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?
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Robert Clark (@bostonbobby617) reported
@LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help
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Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported
@zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!
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Nathan Maharaj 🦖 (@nrmaharaj) reported
@zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.
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Vanessa (@VanBird) reported
Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom