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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (43%)
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Sign in (31%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection | |
| Redditch |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis Franck
(@LewisFranck) reported
@AlanCavanna @DustinAlbino @zoom_us Wolfgang is having the same problem.
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Giles
(@giles_wells) reported
@zoom_us are there any issues with webhooks today? I haven't received a webhook from an app that I have (3QrKLI_FRLO7nkzNqS8ZYQ) since 8:34am today.
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Mihir Ketkar
(@mihir_ketkar) reported
@zoom_us we have a study circle account which I want to upgrade but the page is stuck at payment stage and not going to review order. Help would be much appreciated in this matter.
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Catherine Cappiello, M.Ed
(@BookCreator_Cat) reported
I am shocked at how horrible my experience has been with @zoom_us customer support. Can someone from billing please help me? I have been waiting for a "specialist" to contact me since last week and now have been dropped twice today after calling! This is ridiculous.
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Kate🗽☮️🇺🇸⚖️🏳️🌈🧘🏻♀️♍️💙
(@ImSpeaking13) reported
Dear @zoom_us, I’m sick of seeing my ******* face. Can you fix this? Thx, KATE
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yisel meza
(@YMeza44) reported
@zoom_us Am I able to verify that my son is staying logged on for his entire class. I’m getting complaints from his teacher that he is missing from zoom class at times, but he swears that he is there. Help!!!! #analytics
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Mitchell Breuer
(@MitchellB66) reported
@AlanCavanna @DustinAlbino @zoom_us DUDE, when I went on Zoom I had the same problem lol
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Pierre Gentine
(@PierreGentine) reported
@afadames @zoom_us I have had the issue several times in two weeks. Seems to be with PowerPoint but not PDFs
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Charles Beeler
(@charlesbeeler) reported
Horrible customer service, constantly changing security settings without notifying customers and a mediocre interface. @zoom_us has left the door open for @google and others wide enough to drive a truck through. What's your favorite solution for video conf/collaboration??
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Ms. Garlow
(@msgarlow) reported
@zoom_us Why are alternative hosts kicking me out of a meeting when they open a different link? Paid accounts, same company. This was not an issue before today.
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Miles Feinberg
(@MilesOfSynoptek) reported
I was asked to represent @MicrosoftTeams in a live presentation against a @zoom_us rep. (I personally think it should be a rap battle). Any @Microsoft or other #technology staff want to help me out?
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Jagadeesh Kuppadakat
(@nambiar_kj) reported
@brandonocire @zoom_us I am also facing same issue. No response yet
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Chrissie Gibson
(@chrissiegibson) reported
@zoom_us @Violino1567 Same issue when I'm the host, and no I'm not logged in elsewhere. any advice welcome.
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Dylan Bowman
(@dylanbo) reported
Does anyone have a contact at @zoom_us? I’ve been having a small emergency for days and the tech support has thus far been very slow and unproductive. Need help from a real human. Thanks!
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MousAnony
(@McMousAnony) reported
@zoom_us webhooks outage today? I do not get meeting startet events since 15:00 GMT
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bran
(@brandonocire) reported
@zoom_us @zoom_us are you going to just ignore me? You’ve broken GDPR rules and I’m not getting any reply from your company
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✿THU WIN✿
(@thudawin) reported
@Bnard_M @zoom_us Ah, it's more of like, just confusion for all of us! The rest of the group sees that person A is muted, but on their screen they've turned their mic on, but you can still hear them. But for sure, this issue could flip and then that would be bad!
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valerie frizzle, liberal freak
(@GingerReject) reported
Hey @zoom_us I know people may have suggested it, but can you investigate an option that makes cameras only viewable by the host? Would help my students so much...
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Rohit Nayak
(@sqlrohit) reported
@zoom_us I need to delete %AppData%\Zoom\data each time the teacher changes passcode for the meeting. Maybe a simple fix to invalidate/ update the local cache & save hours of heartache for parents frantically trying to make sure their kids can join the online class on time?
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Roland 🐺
(@skofgar) reported
Is anyone else experiencing major issues with @zoom_us @MicrosoftTeams and @SlackHQ Many people I know and I are experiencing problems, but we’re all on different networks, locations, providers,...
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Jody L. Durbin
(@jodyldurbin) reported
@zoom_us I used to be able to change my name mid-meeting. The option is no longer available. I can’t find anything in support. Help!
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EVE~Evelyn Wackett
(@EeveE63) reported
@zoom_us is there an outage or something? I cannot log into Zoom on my phone or my computer and I have a meeting starting in 15 minutes
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Alan Cavanna
(@AlanCavanna) reported
A huge public thank you to @DustinAlbino, who help me locate the “Raise Hand” button on @zoom_us. Apparently it was recently moved. I was going crazy
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jdbarney
(@jdbarney) reported
@zoom_us I have an unresolved billing dispute that has now reached 90 days. Nobody at Zoom, including my account manager, has been able to get attention from anyone at Zoom. I need your help.
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BethanyKeren-Happuch
(@_kerenhappuch) reported
imma need @zoom_us to come through clutch with an outage preferably on a Tuesday or Wed because these schools must be suffering amnesia and forgetting what a snow day is.
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Dr. Alyssa J. Griffin
(@AlyssaJGriffin) reported
@zoom_us Not having a way for folx to PERMANENTLY change their display name (i.e., so it appears upon meeting entry every time) to their preferred name if they are using an institutional SSO that uses their legal name is a big problem. Solution please?
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bells
(@hannahathaway) reported
No work. Account hacked. No help. No access. Auto reply - busy busy busy. Family run business STOPPED. Where is the love?! Come on @zoom_us many little dancers standing very still
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Roland 🐺
(@skofgar) reported
Is anyone else experiencing major issues with @zoom_us @MicrosoftTeams and @SlackHQ Many people I know and I are experiencing problems, but we’re all on different networks, locations, providers,...
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Dr. Ángel F. Adames-Corraliza
(@afadames) reported
Am I the only one who is having problems with @zoom_us freezing constantly after I share screen during lecture? Last week we stopped the problem by turning off all the cameras. Didn't work this week.
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Ebay1975
(@ebay1975) reported
@madebygoogle @zoom_us Google has a Gmail service. Why doesn't Google create real dating with girls? I live in the city of Mingachevir and I want to meet girls from my city and my country.