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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (32%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Connection | |
| Thatcham |
Connection | |
| City of London |
Video | |
 Les Abymes |
Glitches | |
| Seaford |
Video | |
 Paris |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Moritz
(@Moehritz) reported
Now accepting bets as to which video call service will work uninterrupted tonight. (@discord @zoom_us et al)
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Gordon Miller
(@GordonDeBucks) reported
@zoom_us I’ve come to expect lousy customer service from y’all. This is just the latest example.
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Chris Stribblehill #DYSPR
(@ChrisStribbs) reported
@zoom_us my zoom desktop software keeps having multiple issues and won't load settings pages. Any ideas?
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Ghost of Spreadsheets Yet to Come
(@dacoursey) reported
@AccidentalCISO @zoom_us @Chromecast It's a authentication problem, no? The chromecast hast to request the URL directly and can't log in or click any buttons. (At least that's my weak understanding) I wanted to cast the rugby world cup that I paid for to my big TV and couldn't get it to work.
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Chris Stribblehill #DYSPR
(@ChrisStribbs) reported
@zoom_us The Zoom client is very slow and can't detect my webcam. It was fine on the 28th of December. I have reconnected the camera and uninstalled then reinstalled the zoom client. There are no other programs using the camera and it was working in teams before reboot. HELP!!
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Sumit Dagar
(@dagar) reported
[Need help] On a video call, Is there a way to hide your video from few folks on the call? @zoom_us @MicrosoftTeams
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ritzkraus
(@ritzkraus) reported
@SenRickScott @TheJusticeDept @zoom_us Well we invited Communist zoom into our homes this past year, USA has totally been dumb down by China, & we do nothing, pathetic.
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IwJs
(@twjoni) reported
@zoom_us ISSUE when connection is from polycom system (I have the connector) to the brazil ip and us ip I only have noise.
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Gordon Chaffin
(@GordonAChaffin) reported
I was on hold for an hour with @zoom_us customer service trying to get the $400/month I can't afford but need for the nonprofit @StreetJusticeDC. Then my line was disconnected. They won't tell you how long the wait is. I was told I'd be transferred to a human. Now on hold again!
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Yogini
(@yoginisd) reported
What sort of pathetic service do you have where we can only interact w/ some chat bot but not an individual despite paying a ton load of money & be your paying customer long before your popularity. @zoom_us
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brad groden
(@gunnr_brad) reported
@zoom_us unless a subscription fee is charged how does zoom expect to make money and raise the stock price that's down 35% in 30 days?
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Zev Eisenberg
(@ZevEisenberg) reported
Anyone with an M1 Mac seeing a thing where @zoom_us screen sharing stops sending screen video after a couple minutes? And then if you unshare and reshare, you just get black video? Gotta restart Zoom to fix it.
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Artie
(@coffeegeekguy) reported
@zoom_us Doesn't matter what I do -- Zoom refuses to acknowledge any of my multiple mics. And yes, I've used your diagnostic page. Do you have any Dell experts on board who might be able to help?
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Uğur Kara
(@triiuak) reported
@zoom_us Why not implemented participants view? In Turkey, this issue big problem for teachers
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BrianSharon 🇺🇸🇺🇸🇮🇱🇨🇦🇨🇦
(@BrianSharon) reported
@SenRickScott @TheJusticeDept @zoom_us Do you get an ******** every time you tweet about China? Floridians are dying at record numbers and it’s China, China with no substantial help for your constituents. The Chinese people are sure getting some representation from you.
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Slim 🇨🇦🇨🇦🇨🇦🇨🇦
(@Nxtpope) reported
from
Itori, Ogun State
@Gidi_Traffic If Cross Over Service is to end at 11pm, why don’t we just stay in our houses to do whatever we need to do, @zoom_us is still very much available.
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Kenneth Heal
(@KennethHeal1) reported
@AllieRenison @zoom_us No problem. Good to see it worked out.
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Matthew Crews
(@McCrews) reported
@zoom_us is there a way to remove the webcams from a previously recorded call? I cannot find how to fix this after the call is complete?
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adrian linehan
(@adrian_linehan) reported
@zoom_us are ye having issues today
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Abhishek
(@abhibhaduri93) reported
@anshoogaur @zoom_us I can’t seem to login for some reason except on phone Os. Mac OS takes forever to load for me.
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Dan Plashkes
(@danspdata) reported
from
San Diego, California
Most people are ready to flush #2020 down the proverbial toilet. History may have a different opinion. 2020 may have changed working families quality of life forever. Who’s willing to drive 60-90 minutes each way to go to work when they can @zoom_us at home ? #HappyNewYear2021
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Stuart McCray
(@stuartmccray) reported
@zoom_us when I record videos to the cloud via a mobile (used both android and apple) I am not receiving an email nor are the recording showing up on the backend on my laptop. Help! #zoom
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Bytesource
(@Bytesource) reported
@McCrews @zoom_us I couldn't make it and was looking forward to the recordings. If this is a privacy issue, would it be possible to blur out the participants?
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jonathanross
(@jonathanross) reported
@zoom_us is there a setting to automatically check for updates? I couldn't login for a funeral just now and the browser version caused a freeze / hang with my laptop. Eventually rebooted, updated and connected via mobile meanwhile. Last thing I wanted to have to deal with now.
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Jim Orme
(@jim_orme) reported
@SenRickScott @TheJusticeDept @zoom_us How come more money goes to help the people of other countries and we the US Citizens can't get the COVID relief that is needed? When will the US Citizens get the priority? Where's the $2000 COVID relief? Why is it being blocked?
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Judy Wagner
(@ExCBOHealth) reported
i need to record a transcript with #zoom but the zoom hype (video) doesn't seem to be available for my cloud recordings. @zoom_us can somebody help ? i have paid account. zoom claims transcripts. how many hous will the bot not tell me what to do?
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Rig
(@rigodecorn) reported
Zoom I was leading got bombed. Hackers: why do you do this? Y’all ******* up my vibras. @zoom_us I thought you fixed these issues?
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PAT LALA
(@PATLALA5) reported
@zoom_us Unless you ae guaranteed eternal life this program is a f*n waste of time. Do not even try to get help when somebody has set up an account in your name and email, or try to get support. Unless you are JC. As for linked accounts - no edit on that setting, no deletes
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LifeLessons - Lessons for Life
(@aaalifelessons) reported
@zoom_us we are doing an online meeting, and we are having an issue where the person speaking slowly gets quiet for a few minutes, then slowly gets very loud. I’ve used the setting “enable original sound” but that doesn’t seem to help the issue. Any tips?
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Matthew Crews
(@McCrews) reported
@isaac_abraham @JWood @zoom_us Highly likely unless I can fix this. I was going to do another anyway but it may be sooner than intended due to the video recording issues.