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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (33%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (5%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Sign in | |
| Springfield |
Multimedia | |
| Georgetown |
Connection | |
| Dayton |
Sign in | |
 Karlsruhe |
App Crashing | |
| Boston |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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¿qué tal?
(@Gurlllllllllll2) reported
@zoom_us The internet is not working
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Ali
(@karbassi) reported
Why is it so hard to add a discount code to a zoom account? Seriously, I've been trying for 2 weeks now. @zoom_us support just passes me around to people that never get back to me. I just want to add a @TechSoup discount code to our NFP's zoom account. plz send help :(
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MrsAlderaan
(@MrsAlderaan) reported
Okay, folks. #AmEditing today, and the plot of my #novel needs your help. When on a @zoom_us call, if you are a participant and not the host, can you block an individual from sending you messages? #WritingCommunity
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not the impostor
(@halftes6) reported
why does my cursor speed slow down so much whenever @zoom_us is focused? 😢
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Officially Louise
(@louisecvmiller) reported
I cannot believe I have tried to get support from @zoom_us all day and not got a ounce of help.
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Mary Dickson
(@marythought) reported
@AshleeMBoyer @zoom_us That means my church must pay for this service, in addition to rent to a building we can't use, so that's money going to Zoom corporation instead of direct community support.
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Camille Bianca
(@either_is_fine) reported
The fixes on YT aren't working!!! 😭😭😭😭😭😭 @zoom_us help???
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Jan.29♒️
(@dreamsofmula_) reported
@zoom_us y’all need to fix this ****
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Syed Mohammad Akmal
(@b5eaf56a3b0b4c1) reported
@zoom_us I am facing issues in zoom since 8 days but no resolution
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Margie
(@margarinemargie) reported
@AshleeMBoyer @zoom_us I try to ask out loud or in the chat that the host turn the captions on at the beginning of meetings to help with awareness. I really don't get why they can't be turned on automatically.
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Reyal-
(@gibran1218) reported
@zoom_us Everybody look down and mute yourself... (yea pickles on the sandwich is fine) 😤
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Steven Jones
(@officialsjones1) reported
@zoom_us this email only feature for handling discrepancies is becoming stressful, @UMich locking all the accounts with an .edu address is preventing us from accessing our account. I have tried to get someone to give us access and it’s not working
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Melik Sayilir
(@drmeliksayilir) reported
@zoom_us ‘Sir, there is connection problem’
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𝔸𝕝𝕖𝕩 𝔹𝕠𝕤𝕗𝕚𝕖𝕝𝕕 (𝕃𝕒𝕣𝕤𝕠𝕟) ❤️
(@Alex_n_wndrlnd) reported
@zoom_us T- John, what’s your question? J- I don’t have a question. T- Your digital hand is up 🤔 J- No, it isn’t *puts it down thinking I won’t notice* OR T- John, what’s your question? J- I don’t have a question. T- Your digital hand is up 🤔 J- Oh, that was from before.
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Scientist 💚
(@Teaizfantastic) reported
@zoom_us Others: I am sorry I don't know the answer sir Me : I can't hear you sir internet error let me rejoin
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santosh
(@santoshC4D) reported
Recently unable to use zoom aap on pc. I reinstall the aap then also it is not working. Please suggest what to do @zoom_us
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Niki 🏴
(@Fizzbw) reported
@AshleeMBoyer @zoom_us Sorry it’s 2.30 am here and I’m being an insomniac 😬 I really don’t want you to got out any trouble, now I know we have to switch it on I’ll figure it out I’m sure xxx
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Mustafa
(@SlowWhiteBronco) reported
@zoom_us can you please adjust ur camera system so people don’t have to see their own face while on zoom bc my wife is breaking her face down in a very unhealthy way. #destructive
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Roberta Lavin, PhD, FNP-BC, FAAN☢️🌪️💧🌊🔥☣️
(@RobertaLavin) reported
I have come to detest the @zoom_us webinar format. I would rather not attend events than attend in that format. It is impersonal and shuts down all interaction.
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Officially Louise
(@louisecvmiller) reported
Ermmmm so I can't log into @zoom_us I keep getting error 1123, I sent a ticket about this problem and got a email back saying they are not answering open tickets at this time 👀. Anyway does anyone know any alternatives? I need to be able to record meetings for my channel.
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Sunal Mody (Sunny)
(@Sunal14) reported
@zoom_us Dear Zoom team, I want to make suggestion regarding an issue while transferring control to others, they are not able to type { } braces but zoom shows [ ] brackets instead of { } braces.... Please clear the bug.... Thanking You
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Jane Franklin
(@jrfrank) reported
@zoom_us standard practice is to rip off their customers - have a live paid up subscription to middle of next month but they have double charged me - robbery! #zoom customer service is non existent and you can’t contact them
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Scientist 💚
(@Teaizfantastic) reported
@zoom_us Others: I am sorry I don't the answer sir Me : I can't hear you sir internet error let me rejoin
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Lara Laurence Taylor
(@LaraLaurence) reported
@strike_a_light @zoom_us How big do you need guys? I should be able to help. X
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creative muddac*nt 💙🗽🇹🇹
(@zessergyal) reported
@zoom_us i’d love to find a solution to my video turning green before & after sharing my screen .. it’s extremely frustrating .. it has something to do with the nvidia driver but nobody has a solution.. HELP!
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Kathryn Arnold
(@integratingtech) reported
@zoom_us I can only see you from the nose down.
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Renee Dale
(@rendale) reported
from
Santa Monica, California
@zoom_us I know I don't have the best Wi-Fi but my daughter is having continual issues with zoom with her class being dropped from the class and then having to log off the computer and back on again.
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Roman Meerson
(@Homich1991) reported
Idea of turning on cameras on team meetings breaks on the bad internet connection problem of some guys…. Won’t it be killer feature to have button “Disable all income video stream” what do you think? @zoom_us @MicrosoftTeams
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Will Kramer
(@willkramer) reported
@avc Thanks for bringing awareness to this problem. A more cost effective solution would be a software update by @zoom_us to allow approved virtual backgrounds selected by the schools. Perhaps even force all students to use backgrounds when on cam so everyone is viewed the same.
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Rebecca Haslam
(@gigtripper86) reported
Hey @zoom_us I can't seem to find or load up my video enhancements section of my settings, help please..