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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (47%)
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Sign in (24%)
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App Crashing (16%)
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Video (5%)
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Messaging (3%)
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Glitches (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Connection | |
 Copenhagen |
Connection | |
 Houghton |
Video | |
| Ilkeston |
Connection | |
| London |
Connection | |
| Crewe |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep Vaswani
(@sand_vaswani) reported
from
New Delhi, National Capital Territory of Delhi
@zoom_us Facing terrible issues in Zoom conference Sessions today. Not able to hear anyone. This is creating a devasting effect on my workshop participants. Can this be fixed asap.
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Danyelle Tavares
(@dany_tavares) reported
from
São Paulo, São Paulo
@zoom_us Help us! From Brazil!!
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David Robertson
(@CincySoccer2307) reported
from
Mason, Ohio
Oh my.... @zoom_us is down 😳
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MensNakedYogaLondon
(@mensnakedyoga) reported
from
London, England
Friends, @zoom_us is currently experiencing a major technical outage in the UK and we've had to abandon our class this morning. We're going to try again at 2pm BST on the hope that the technical problems are resolved.
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Holistic Ballet
(@holisticballet) reported
from
Poplar, England
@zoom_us I lost a lot of money today because of the zoom break down on my busiest day of the week. Very frustrating and disappointing and I may look for alternative platforms.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @RevdEmmaGoldby @vahva @zoom_us Nope, it was an OBS set up issue. I failed to include the audio stream into the scene. My mistake but the rest was fine and I worked it out pretty quick.
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@shellykramer
(@ShellyKramer) reported
from
Kansas City, Kansas
@stevemann @zoom_us @KeybaseIO @SkypeBusiness Definitely attributable to a lack of a security first dev mindset. Not a new issue, but freemium users aren’t paying that much attention.
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Linda Hellard
(@LindaHellard) reported
from
Cardiff, Wales
@sarahluxlee @Walter_Toniolo @pxr09 @zoom_us @shamikalashawn @Zoom Still no fix 😤
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jeffzurel
(@jeffzurel) reported
from
Edenburg, Gauteng
Hi, @zoom_us Using MacBook Pro today I could not see other (6) participants. Until today had no probs with your “Pro” version. Please help. Thanks!
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Pablo Beret
(@pablobgp) reported
from
Sevilla, Andalucía
@aecsmed @zoom_us Is not working worldwide!
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Taz ( paul marlow)
(@magictaz) reported
from
Leyland, England
@zoom_us please can you tell me how long it will take to fix the issues with zoom in the Uk . I can’t run my business and I’m letting customers down because of it
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Scott Menor
(@smenor) reported
from
Gilbert, Arizona
There are many more pressing issues to resolve as a civilization but we really needs to just establish that meetings should be scheduled for their actual start times - especially when they’re are @zoom_us meetings.
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Mark Smith
(@markrsmith) reported
from
White Horse, New Jersey
@zoom_us It’s a very large subset. Had to move the church service to Facebook Live. I hope you’re refunding paid accounts.
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Turnstile Tours
(@TurnstileTours) reported
from
Brooklyn, New York
@zoom_us @otter_ai After Zoom updates this weekend, live otter captioning streaming is no longer visible on user interface. Tried resetting but still no otter captions visible for users. Please help! This is important for accessibility.
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ali rohatynskyj
(@alirohat) reported
from
Silsden, England
@zoom_us issues have halted our service @StJamesSilsden this morning. Will try again at 5! #cohost
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IAmPete
(@PIniomor) reported
from
Abuja, Federal Capital Territory
@zoom_us is down!
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Women’s March Contra Costa
(@womensmarchcc) reported
from
Moraga, California
@zoom_us Help! Our paid webinar functionality isn’t working. We have no access to our scheduled advertised webinar even tho the reg link seems to be working. We need this fixed ASAP! Support ticket 5547017 #zoom #help #CustomerService
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Michael MPH 🇺🇸
(@PhillyPartTwo) reported
from
Philadelphia, Pennsylvania
@steph_kon @thezolas @sidedooraccess @danmanganmusic @tyler_bancroft @saidthewhale @zoom_us I mean he was just chowing down away on some good looking ribs during the show. Don't interrupt Dan's dinner.
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Ruby Fremon
(@IAMRUBY) reported
from
Redondo Beach, California
To be specific... Myself and my clients are having issues connecting sound. Under preferences, it will show where the sound is meant to come from, but no sound. And, clients are getting booted off calls. @zoom_us help! I have a Pro account and am a LONGTIME client.
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Jim Cumbee
(@JimCumbee) reported
from
Brentwood, Tennessee
It seems @zoom_us is having system-wide crashes today. Churches and Bible study classes being shut down. Let’s hope (and pray) it’s just a technical issue.
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Tamer Özdemir
(@Tamerzd45647996) reported
from
Odunpazarı, Eskişehir
@zoom_us I’m writing from Turkey. we teach online through zoom and we have been using the professional version of the zoom for two months. today we cannot use it ! experiencing audio and video problems.. we want urgent support!
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Terry Hugo
(@terry_hugo) reported
from
Indianapolis, Indiana
With everyone using @zoom_us so much, I’m surprised that it isn’t trending here yet that the platform is down. #Zoomdown
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Erica Canela
(@ericanela) reported
from
Magor, Wales
@mnewsradio Come on, @zoom_us - don’t let me down twice in one day! I need to see my people!
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Kevin Nolan
(@kevinjohnnolan) reported
from
Stone, England
@zoom_us What is going on - Family events being cancelled and it is bad enough without zoom going down after paying for a licence #useless
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𝙉𝙚𝙞𝙡 𝙋𝙖𝙧𝙠
(@NeilParkLIVE) reported
from
Barrow-in-Furness District, England
Dear @zoom_us I have to install your desktop client every single time my laptop shuts down or reboots... Windows 10 x64 bit Been going on for weeks can't install the most up to date version either as doesn't work I've had to use an older version HELP ME PLEASE
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Mark Shenton
(@ShentonStage) reported
from
Camberwell, England
Incredibly frustrating day, with @zoom_us not working properly. Funny how reliant on technology we’ve become, especially now in lockdown. And how powerless we feel when it fails us! #zoomdown
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Pawan Dhera
(@pawandhera) reported
from
Ulhasnagar, State of Mahārāshtra
@camilaelayda @zoom_us Yes, since noon there was an issue.
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Roger Bristow
(@Rev_Roger) reported
from
Bromley, England
@pcdvicar @ChurchTimes @zoom_us @SeeOfRochester We struggled through ... serious issues with sound and video and we lost several of those who tried to join us. I was quite relieved to know that it wasn’t just me ... 😉😂
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Robyn Murphy
(@mrsmediamom) reported
from
Owings Mills, Maryland
@zoom_us @craigmwood Same. Ticket sent twice. Priority high. No replies. Please help #5616539
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Alex Medlock
(@AlexMedlock1) reported
from
Mishutkino, Moscow Oblast
What’s the problem @zoom_us This is no time to hide.