Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (35%)
• Sign in (30%)
• App Crashing (22%)
• Multimedia (13%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Hayward	App Crashing	9 days ago
Bristol	Sign in	16 days ago
Crewe	Connection	19 days ago
Omemee	Sign in	20 days ago
Perth	Connection	21 days ago
Noida	Multimedia	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MapPorn (@MapPornTweet) reported 2 minutes ago

  So has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.

• 
  Antigone Cox (@tiggermusic112) reported 4 minutes ago

  Hi @zoom_us, are there service disruptions going on? Lots of students and staff in my area are having issues and getting kicked out of classes/meetings.

• 
  Tom Glasgow (@TomTalkinSports) reported 5 minutes ago

  @zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.

• 
  Robert (@roboticdinosaur) reported 13 minutes ago

  @zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)

• 
  Italia (@Italia09294177) reported 14 minutes ago

  @zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!

• 
  binu (@binunijkumar) reported 15 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Lily Dwoskin O'Neil (@lilydwoskin) reported 16 minutes ago

  Does anyone else experience this glitch in zoom? When I schedule meetings, periodically registration checks itself sometime after I create a link without my knowledge or any action on my part. Zoom support says there is no issue on their end. It's super frustrating! @zoom_us

• 
  Kelsey Knight (@kk2nite) reported 16 minutes ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

• 
  Julia Graham Ⓥ (@juliamarygraham) reported 18 minutes ago

  @WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.

• 
  Mahendra Lama (@Mahendr53828703) reported 18 minutes ago

  @zoom_us @Zoom Please help me please my realy many probelam please help me

• 
  Mohammed Hamid (@mhamid86) reported 20 minutes ago

  @zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.

• 
  Keith Lee (@KeithRichardLee) reported 20 minutes ago

  @bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub

• 
  Kerrie Shelden (@kez1133) reported 20 minutes ago

  @theipodteacher @zoom_us All good. Thought it was a problem at my end

• 
  Kashef Majid (@KashefMajid) reported 20 minutes ago

  Is anybody else having problems with Zoom this morning? @zoom_us

• 
  Nitin Jain (@nitinjaipur433) reported 23 minutes ago

  @zoom_us dear zoom team, I have an issue with reference to your services. Please share your email where I can raise my quarry

• 
  Matthew Magbee (@mmagbee) reported 25 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  Rob Tonks (@RobOfTheTonks) reported 25 minutes ago

  @bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.

• 
  Scott Wells 🇺🇦 (@wellsology) reported 26 minutes ago

  Interesting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.

• 
  Derek (@derekmajor) reported 27 minutes ago

  @zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.

• 
  Emma Louise Sheppard (@ShepEmma) reported 28 minutes ago

  @zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?

• 
  Myra Jolivet (@MyratheAuthor) reported 28 minutes ago

  @zoom_us of all the great things you do, customer service is sadly not one of them. Just devoted an hour to bot-dom, emails, and no answers. A simple problem likely could've been cured with a convo, but no human. I just can't...

• 
  Sodje (@OgaSodje) reported 30 minutes ago

  @TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 34 minutes ago

  @zoom_us how can I solve "error code 104103"?

• 
  Alana Sheeren (@alanasheeren) reported 40 minutes ago

  @zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.

• 
  ✨HOPE 💫 (@alamas_295) reported 40 minutes ago

  Is zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us

• 
  Ayush Negi (@itsayushnegi) reported 43 minutes ago

  @zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix

• 
  DeKlan the Police (@L1573N) reported 46 minutes ago

  @egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”

• 
  Karim Khader Ⓥ (@karimskhader) reported 47 minutes ago

  Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

• 
  Ray Carroll (@raycarroll55) reported 47 minutes ago

  @LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈

• 
  Donna Maria: The Lifestyle CEO (@donnamaria) reported 60 minutes ago

  Customer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice