Zoom

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

 No problems detected at Zoom

Zoom problems in the last 24 hours

Zoom Outage Chart 06/06/2020 21:40

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Connection 36.54% Connection
  • Sign in 28.85% Sign in
  • App Crashing 17.31% App Crashing
  • Multimedia 7.69% Multimedia
  • Video 5.77% Video
  • Glitches 3.85% Glitches

Zoom Outage Map

The most recent outage reports and issues originated from:
GuatemalaGuatemala City Sign in
ColombiaBogotá Multimedia
ItalyVairano Patenora App Crashing
United KingdomHampstead Glitches
ItalyRome Connection
ItalyBagno a Ripoli Connection

Zoom Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:
  • BarbaraElisa12 Barbara Sichler (@BarbaraElisa12) reported

    „I had no choice but fixing the problem [that our customers were unhappy]!“ nice quote by @zoom_us CEO Eric Yuan why he left Cisco and founded Zoom. His story teaches us to #nevergiveup to pursue our #mission 🚀

  • Cheryl_CLBP Cheryl (@Cheryl_CLBP) reported

    @zoom_us @LindaHellard @shamikalashawn @Zoom Did we ever fix this issues because I am having the exact same problems and I know my Mac is up to date

  • thecancergeek Angela Alexander PhD (@thecancergeek) reported

    @piaffeatx @zoom_us Still forbidden clicking on links w/ chrome but only having this issue on work mac. Its stumped our institutional Zoom administrator. Spent a few hrs troubleshooting together on Thurs. Sadly because it works on other macs & the virtual machine, they don't think zoom will help us

  • kpowerinfinity Krishna Mehra (@kpowerinfinity) reported

    @gokulr @zoom_us Video API will likely be a commoditized market, with lower monetization potential for the pure video elements, so they can let the other folks work out product market fit. They will be at a massive scale so they undercut the API only players down the line.

  • Nolberto_L Nolberto López (@Nolberto_L) reported

    @zoom_us Hosts should be able to unmute users individually by default, and users should have the option to switch themselves to an “ask to be unmuted” option. Many children in classrooms, or elderly in church meetings can no longer speak because the host can’t unmute them. Please fix!

  • YandehEssEmm Y.S.M. (@YandehEssEmm) reported

    @KorrJorrJeng @zoom_us I figured the problem out - my phone was in silent mode, that’s it didn’t get the sound. Joke is on me! 🤔😭🤣

  • glasgowscrap Patrick Daly (@glasgowscrap) reported

    Read down to see what happened. @zoom_us it’s horrific.

  • davepmatthews Dave Matthews (@davepmatthews) reported

    @eyebeams @GlenBMulcahy @dandpproducts @zoom_us @Blackmagic_News black magic to fix the inbuilt fault with their brand new piece of kit. Failing that for people who have bought one already, using a decent mic or mixer plugged direct into one of the camera feeds. Failing than a proper audio delay line. Simple enough fixes, bad product fault.

  • NanaOAdane Nana Adane (@NanaOAdane) reported

    @priitliivak @pencerw @curateitforme @zoom_us Same. @zoom_us fix this!

  • itengineer16 itengineer (@itengineer16) reported

    @zoom_us I have A problem ,How can i remove Credit Card

  • chunni_pandit Chunni Pandit (@chunni_pandit) reported

    @ericsyuan @zoom_us We Indian teachers are facing lots of problem due to your 40min time limit. Rejoin feature does not help .students comes late in second slot. Please increase the basic plan time limit to 1hr 15 min. We teachers are already in trouble due to coronalockdown.

  • FauziHamadeh Fauzi Hamadeh (@FauziHamadeh) reported

    @zoom_us I cannot login to my account. Submitted a ticket May 21 but still haven't heard back.

  • TwoYankee07 Shikhar (@TwoYankee07) reported

    @zoom_us Respected sir, I recently got an email saying my account got activated. But i didnt activate it. Please help.

  • MichaelHeppell Michael Heppell (@MichaelHeppell) reported

    Good old @zoom_us may have become part of the vanacular, their income massively boosted and their share price though the roof but their customer service is appalling. I’ll be interested to see how it pans out for them in the longer term.

  • gyani_technical Technical Gyani Baba (@gyani_technical) reported

    @zoom_us dear zoom team, I am very sad and angry on services provided by you, during live class too many student comes after changing their names and disturb us, and we host are unable to detect them, so please force update such package which help host to detect them and punish.

  • AnthonyJBassett Anthony J Bassett (@AnthonyJBassett) reported

    @ryantnt @Jason @zoom_us @SlackHQ It’s unfortunate that it was Zoom to do it. It’s been buggy for a long time, full of security holes. Now customer service is non-existent with increased demand. Cancelled my account and was still charged, no refund, no response. Never paying for Zoom again.

  • AnthonyJBassett Anthony J Bassett (@AnthonyJBassett) reported

    @Jason @zoom_us @SlackHQ All Jehovah’s Witnesses worldwide are using Zoom for two weekly meetings(like church service). People that normally don’t even use computers, are using Zoom. Slack isn’t even close in use case. That being said, Zoom has major flaws that are exacerbated by demand. I cancelled Pro.

  • olaide_bakre Olaide Bakare (@olaide_bakre) reported

    @zoom_us I have been sending mails on the issue of downgrading my subscription with Account No - 123695599 from business to pro, check Ticket No - #5775245 and #5901648 for REF. I got a debit of $199.99 on my account in spite of my request, kindly look into it and refund!

  • olaide_bakre Olaide Bakare (@olaide_bakre) reported

    @zoom_us I have been sending mails on the issue of downgrading my subscription with Account No - 123695599 from business to pro, check Ticket No - #5775245 and #5901648 for ref. I was charged $199.99 on my account today, kindly look into it and refund!

  • Erfray Fray (@Erfray) reported

    @zoom_us The customer service worst in the world, ever. More than a month for a request and they don't even respond.

  • Erfray Fray (@Erfray) reported

    @zoom_us The customer service worst in the world, ever. More than a month to a request not even answer. More than a month for a request and they don't even respond.

  • LostComps Christopher Jennings (@LostComps) reported

    @zoom_us Hello! I'd like to report a major bug issue with your program. Please DM me for further information.

  • pwallach87 Pete Wallach (@pwallach87) reported

    @Jason @BlueJeansNet @zoom_us Honestly it was the name. Met a bluejeans investor here in Chicago, thought it was a great service, but it failed network effects when you tried to invite someone to blue jeans.

  • MayoWelch Mayo Welch (@MayoWelch) reported

    @Jason @BlueJeansNet @zoom_us If I recall BlueJeans had a lot of customer support issues and zoom basically came in and fixed the issues and companies switched pretty quick.

  • miketheinterp Mike The Interpreter Eng/Fr (@miketheinterp) reported

    @dragomanist @ChiekoKehoe @tutin_a @MahaElMetwally @zoom_us My headset is a very normal brand 3.5 mm plug. I have the issues when plugged into the yeti. So to resolve this I plug my headset into my external speakers. No more problems 😎 bam 💥 #Hotsauceinterpreters

  • miketheinterp Mike The Interpreter Eng/Fr (@miketheinterp) reported

    @dragomanist @ChiekoKehoe @tutin_a @MahaElMetwally @zoom_us I also use the yeti since the beginning of 2020 with all the rsi platforms and have not issues with echo or anything else for that matter. I do use a separate headset that I plug to my external computer speakers and not into the yeti directly.

  • tamouse cheese just looking for work (she/her) (@tamouse) reported

    @KimCrayton1 @zoom_us "Corporate clients will get access to Zoom’s end-to-end encryption service now being developed, but Yuan said free users won’t enjoy that level of privacy, which makes it impossible for third parties to decipher communications."

  • screamingsop HannahRose (@screamingsop) reported

    @zoom_us it’s SUPER helpful when I’m trying to continue a class, but ever since your update I can’t join any meetings and your customer service won’t help me because I don’t have a paid account.

  • mgirdley Michael Girdley (@mgirdley) reported

    @Jason @BlueJeansNet @zoom_us It came down to quality of video and audio. Zoom just worked. BlueJeans just never worked.

  • _petethetrainer Pete Youngman (@_petethetrainer) reported

    @TechGuyGuy @FrancesWangTV @zoom_us There ya go, with that clarity, mine was in the webinar category. No connection problems on my end at all