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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (38%)
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Sign in (33%)
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App Crashing (15%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ronchin |
App Crashing | |
 Hastings |
App Crashing | |
 Melbourne |
Sign in | |
| Sheffield |
Connection | |
| Thatcham |
Connection | |
| City of London |
Video |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Jones
(@officialsjones1) reported
@zoom_us this email only feature for handling discrepancies is becoming stressful, @UMich locking all the accounts with an .edu address is preventing us from accessing our account. I have tried to get someone to give us access and it’s not working
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A Christmas Adult Beverage
(@TheWheelMe) reported
@zoom_us Neither the help documentation nor the interface makes clear whether this setting is applying the noise reduction on my microphone or on all of the signals coming to my speakers. The distinction matters: I am unsurprisingly less bothered by my own potato chips that other people's
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Scientist 💚
(@Teaizfantastic) reported
@zoom_us Others: I am sorry I don't know the answer sir Me : I can't hear you sir internet error let me rejoin
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Lara Laurence Taylor
(@LaraLaurence) reported
@strike_a_light @zoom_us How big do you need guys? I should be able to help. X
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Margie
(@margarinemargie) reported
@AshleeMBoyer @zoom_us I try to ask out loud or in the chat that the host turn the captions on at the beginning of meetings to help with awareness. I really don't get why they can't be turned on automatically.
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Kathryn Arnold
(@integratingtech) reported
@zoom_us I can only see you from the nose down.
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creative muddac*nt 💙🗽🇹🇹
(@zessergyal) reported
@zoom_us i’d love to find a solution to my video turning green before & after sharing my screen .. it’s extremely frustrating .. it has something to do with the nvidia driver but nobody has a solution.. HELP!
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Officially Louise
(@louisecvmiller) reported
Ermmmm so I can't log into @zoom_us I keep getting error 1123, I sent a ticket about this problem and got a email back saying they are not answering open tickets at this time 👀. Anyway does anyone know any alternatives? I need to be able to record meetings for my channel.
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𝔸𝕝𝕖𝕩 𝔹𝕠𝕤𝕗𝕚𝕖𝕝𝕕 (𝕃𝕒𝕣𝕤𝕠𝕟) ❤️
(@Alex_n_wndrlnd) reported
@zoom_us T- John, what’s your question? J- I don’t have a question. T- Your digital hand is up 🤔 J- No, it isn’t *puts it down thinking I won’t notice* OR T- John, what’s your question? J- I don’t have a question. T- Your digital hand is up 🤔 J- Oh, that was from before.
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Will Kramer
(@willkramer) reported
@avc Thanks for bringing awareness to this problem. A more cost effective solution would be a software update by @zoom_us to allow approved virtual backgrounds selected by the schools. Perhaps even force all students to use backgrounds when on cam so everyone is viewed the same.
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Jane Franklin
(@jrfrank) reported
@zoom_us standard practice is to rip off their customers - have a live paid up subscription to middle of next month but they have double charged me - robbery! #zoom customer service is non existent and you can’t contact them
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Steve Mahoney
(@_steve2_) reported
So here's the thing that is the major privacy - hipaa - legal issues with @zoom_us You don't know who else is in the room with a person What is being recorded Judges threaten that this is illegal but it is virtually unprovable tested stuff already Imagine if....
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Camille Bianca
(@either_is_fine) reported
The fixes on YT aren't working!!! 😭😭😭😭😭😭 @zoom_us help???
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Scientist 💚
(@Teaizfantastic) reported
@zoom_us Others: I am sorry I don't the answer sir Me : I can't hear you sir internet error let me rejoin
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Rebecca Haslam
(@gigtripper86) reported
Hey @zoom_us I can't seem to find or load up my video enhancements section of my settings, help please..
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Jan.29♒️
(@dreamsofmula_) reported
@zoom_us y’all need to fix this ****
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¿qué tal?
(@Gurlllllllllll2) reported
@zoom_us The internet is not working
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Renee Dale
(@rendale) reported
from
Santa Monica, California
@zoom_us I know I don't have the best Wi-Fi but my daughter is having continual issues with zoom with her class being dropped from the class and then having to log off the computer and back on again.
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Ali
(@karbassi) reported
Why is it so hard to add a discount code to a zoom account? Seriously, I've been trying for 2 weeks now. @zoom_us support just passes me around to people that never get back to me. I just want to add a @TechSoup discount code to our NFP's zoom account. plz send help :(
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Melik Sayilir
(@drmeliksayilir) reported
@zoom_us ‘Sir, there is connection problem’
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not the impostor
(@halftes6) reported
why does my cursor speed slow down so much whenever @zoom_us is focused? 😢
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Aarav Vats
(@GauravV37790950) reported
@zoom_us You should make some solutions for your system in mute and unmute,The people think their mic is closed and they say anything If I am speaking the outside, it sounds even after shutting down my mic, so it is very messy Please fixit @zoom_us #zoom #shwetayourmicison
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Syed Mohammad Akmal
(@b5eaf56a3b0b4c1) reported
@zoom_us I am facing issues in zoom since 8 days but no resolution
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Officially Louise
(@louisecvmiller) reported
I cannot believe I have tried to get support from @zoom_us all day and not got a ounce of help.
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Roman Meerson
(@Homich1991) reported
Idea of turning on cameras on team meetings breaks on the bad internet connection problem of some guys…. Won’t it be killer feature to have button “Disable all income video stream” what do you think? @zoom_us @MicrosoftTeams
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santosh
(@santoshC4D) reported
Recently unable to use zoom aap on pc. I reinstall the aap then also it is not working. Please suggest what to do @zoom_us
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Sunal Mody (Sunny)
(@Sunal14) reported
@zoom_us Dear Zoom team, I want to make suggestion regarding an issue while transferring control to others, they are not able to type { } braces but zoom shows [ ] brackets instead of { } braces.... Please clear the bug.... Thanking You
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Reyal-
(@gibran1218) reported
@zoom_us Everybody look down and mute yourself... (yea pickles on the sandwich is fine) 😤
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MrsAlderaan
(@MrsAlderaan) reported
Okay, folks. #AmEditing today, and the plot of my #novel needs your help. When on a @zoom_us call, if you are a participant and not the host, can you block an individual from sending you messages? #WritingCommunity
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Roberta Lavin, PhD, FNP-BC, FAAN☢️🌪️💧🌊🔥☣️
(@RobertaLavin) reported
I have come to detest the @zoom_us webinar format. I would rather not attend events than attend in that format. It is impersonal and shuts down all interaction.