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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (33%)
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App Crashing (15%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Connection | |
 Melbourne |
Connection | |
| Melbourne |
Connection | |
| City of London |
App Crashing | |
 Grande Prairie |
Sign in | |
| Sydney |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Glendenning
(@SGInterpreting) reported
@lizsmithterp @zoom_us Thanks Liz, does that solve the problem?
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Suchita Kulkarni
(@suchi_kulkarni) reported
I upgraded to macOS big Sur a few days ago. Since then I can't screen share via @zoom_us or @Skype . Anyone with similar issues? Any possible solutions? My apps already have screen share permissions.
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🎙️ᴅᴇᴀɴ (ЯF) ғɪʟᴇs📝
(@DeanOFiles) reported
Can't upload ****. And once this Zoom call is over, I'd bet my upstream issues go away. Because @zoom_us's product is a ****** resource hog, even in the browser.
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Ashlee Boyer 🦻
(@AshleeMBoyer) reported
@Fizzbw @zoom_us Ok next steps! 1. Go to profile settings in a browser 2. Scroll down "Closed captioning" section 3. Switch the toggle to on 4. Check the "Enable live transcription service" option that appears below the toggle 5. Switch the "Save Captions" option to on just below that
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🐮
(@zoehanjiii) reported
@briiieee_ you can flip your own vid in the settings but it doesn't flip your vid in other participants, i will never open my cam again @zoom_us my non-asymmetrical says i look really ugly pls fix this
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Stephen M Day
(@therevsteve) reported
Is anyone else having a problem with @zoom_us at the moment? When I try to start a meeting it says "meeting ended by host" - except I *am* the host!!
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Debra Daly
(@DebraDaly1) reported
@zoom_us I have to use zoom for college, obviously using a free account. Zoom's not working right. Why can't I talk to a real person for tech support? Why only a chatbot?
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Dr. Jennifer Chang Wathall
(@JenniferWathall) reported
@zoom_us I want to be able to record myself while setting my slides as a virtual background. The current ios update has disabled this. Please fix this bug 🙏🙏🙏
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acaaa
(@ordorinarygal_) reported
@zoom_us there is some problems in zoom, my cam always on. but somehow, people cant see me. because of you, my lecturer scold me😌 please fix it!
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bess williamson
(@besswww) reported
@cmbaileyatx @metraux_julia @zoom_us I think that's the issue though - Zoom's video compression makes it so consistent and clear, but that same compression might be what is causing headaches and hearing aid issues? I haven't seen research on this (and admittedly, have not deeply looked either) so not sure.
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Brownie
(@henhousepress) reported
@AshleeMBoyer @soundadvice_pro @zoom_us You can open another window with Web Captioner and it will caption the meeting on its own page. You can open it ans put it beside the zoom screen or under it. Does that help?
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James Craigmyle
(@JamesCraigmyle) reported
@alk2001 @Skype @zoom_us It’s not when they are young that they show the issues from jumping and acting out of control. It’s when they get older and they can’t get around
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Jon Kinney
(@jondkinney) reported
@zoom_us Thanks much. It’s supported and the settings are set. But no dice. Muting from zoom will mute the headset. But muting the headset attempts and reverts immediately. Seems like a bug. Not sure who to direct the issue to though.
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🎉🎉Mistress Sydney Feminisation School🎉🎉
(@sydney_academie) reported
@emmajrogerson @zoom_us I was facing same problem until legithackzone on Instagram recovered my hacked account in 30 minutes, he’s trusted and reliable
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Caroline B
(@cmbaileyatx) reported
@metraux_julia @besswww @zoom_us I would say the same, although I have noticed some issues with Google Meet lately where not everyone will show up on screen - it’ll just show an icon instead of their face, which is frustrating; and a bit of an audio lag. Zoom doesn’t usually have that lag.
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Marybeth E. LoPorto
(@MbLoPo19) reported
@zoom_us are there any access issues this morning? I can’t seem to connect. I am NYCDOE. Thx
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bess williamson
(@besswww) reported
@metraux_julia @cmbaileyatx @zoom_us there are other issues with Zoom as well that makes their audio interact poorly with hearing aids (note I do not deeply know the tech side of this) and seem to give a lot of people headaches. Seems not to be built with access as part of rollout or development.
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Ashlee Boyer 🦻
(@AshleeMBoyer) reported
@henhousepress @soundadvice_pro @zoom_us We have captions enabled at my work so I don’t need to use something like Web Captioner. The issue is that the burden is on people who need captions to remind meeting hosts to enable captions if they forget.
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miss chanandler bong
(@misscbong) reported
@zoom_us, why you glitching? I just bought a new laptop and you gave me a heart attack thinking that it's my laptop problems 😞
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Mustafa
(@SlowWhiteBronco) reported
@zoom_us can you please adjust ur camera system so people don’t have to see their own face while on zoom bc my wife is breaking her face down in a very unhealthy way. #destructive
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Jess 💎
(@jesy_not_nelson) reported
can @zoom_us give us a break for one day and just break down?
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Tony McMahon
(@Londoner_Tony) reported
Does the @zoom_us help centre actually exist and respond? I’ve got a biz account and going mad here #zoom
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Aurélien MICHELIN
(@AurelienViaM) reported
@zoom_us ❌ Myth: linux version of Zoom is on par with Windows. ✅ Fact: Its crashes a lot, some features like filtering are broken.
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Simon Nott
(@SimonNott) reported
@JasonGroves1 @BBCWorldatOne This Pandemic really has been a boon for learned pessimists satisfying an urge to deflate the nation with a worst case scenario. The mere sight of one staring down a computer screen will be the lasting image of 20/21. @zoom_us - you have a lot to answer for!
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Niki 🏴
(@Fizzbw) reported
@AshleeMBoyer @zoom_us Sorry it’s 2.30 am here and I’m being an insomniac 😬 I really don’t want you to got out any trouble, now I know we have to switch it on I’ll figure it out I’m sure xxx
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V. Feuerstein 📕
(@TeaTea1337) reported
.@zoom_us So you want to rob a feminist the access to your service? For talking about women's rights? You might not care about women's rights, but Posie Parker & the rest of the world does, except for a tiny misogynistic minority. We've had enough. #IStandWithPosie
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Kirsten Hemmy
(@KirstenHemmy) reported
@therevsteve @zoom_us I have been having the same problems today...some of my students have also had trouble joining.
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Alexia Blohm & Dora the Doodle
(@alexiablohmuk) reported
@SGInterpreting @zoom_us If you're on Mac iglasses may solve the issue
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Sarah Glendenning
(@SGInterpreting) reported
Aaagh got a green screen which is great except for @zoom_us. The angle on the camera seems to be really wide. My green screen fits everything else! How to I solve the issue except for buying a wall to wall screen?
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Stacy Gilmore
(@stacyanngilmore) reported
@JamesCraigmyle @Skype @zoom_us I just said to my son that I wish we could have a trainer come to the house! This may be the next best thing seeing as I don’t live near you. Need help with my very needy 1 year old.