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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (33%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Katy |
Sign in | |
| Englewood |
Connection | |
 Redditch |
Glitches | |
| Leeds |
Connection | |
 Melbourne |
Connection | |
| Melbourne |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Kai Mast
(@cskama) reported
@zoom_us do you know what technology screensharing on Linux+Wayland Zoom is using these days? It seems to be broken for everybody I talk to.
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Rachel Moore | #BlackLivesMatter
(@RachelMooreRS) reported
Take my money @zoom_us! I'm trying to upgrade to pro and keep getting stuck at the payment stage. Everything's filled in, no alerts that I'm missing info, I've read and acknowledged the privacy and TOS... I just want to upgrade. Is my Chrome browser the issue?
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Jessica Share
(@MrsShare112) reported
from
Northfield, Illinois
Need tech help, Twitter world! While using @googlejamboard during @zoom_us, a student typed on the doc from home & I don’t see his work on my computer. Looked at his screen on @goguardian & his edits are there from his view. Why can’t I see them on my end?
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Mark Galpin
(@markgalpin) reported
@MichaelCade1 @tsmith_co @zoom_us from personal experience Michael, I found it was Teams causing more of an issue as Tim states you can't disable it. You have to create a virtual device
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Juan David Serrano
(@jdsermu) reported
@zoom_us @JharnaPariani Had the same issue and fixed it by running the installer as administrator (right click + run as administrator)
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Tariq ☕
(@rzeta0) reported
@ASBO_Allstar @zoom_us Yep - I guess it comes down to trust Given @zoom_us previous behaviour I don't trust them. Remember when they installed a listening web server as part of their client.....
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Rick Waters
(@AgileWaters) reported
Does anyone else have CONSTANT problems with the integration of @Zoom_US when creating an @Eventbrite event? It's SO frustrating! (and fragile)
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TerryB. ✡️Extreme Centrist #VetsGetScanning
(@terryinfinchley) reported
@zoom_us Your installer told me to forward terror logfile and gave a link. The link only went to generic page. Nowhere to send. The page had help bit. That was a bot. The bot asked for a 6 digit pin but told me to look in the wrong place. When I found it it wouldn't take it. 😡
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David Cumin
(@KiwiDaveC) reported
@JulietMosesNZ Purely for the sake of public health, I hope @zoom_us and others are working on the issue if it hasn't already been solved.
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David Jennings
(@mrdaj78) reported
Dear @zoom_us, Your service is GREAT. It's made remote learning a truly viable possibility. But I have one request: can I please stop having to see my own dumb face while I teach? I want my kids to be able to see me, but I am tired of seeing this goofy mug. Let's do this. dj
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Shaun Stackhouse
(@ShaunStackhouse) reported
My @zoom_us Livetrak L-8 board is crackling like a ****. I've reinstalled the drivers. updated the firmware, and nothing. This is how I make my money. If I can't find a fix to this, I don't have the $599 to drop on the Rode board, so I would essentially be ruined, channel done.
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Lesley Uzzell
(@Lesley_Uzzell) reported
@zoom_us Some were in, some not. I wasn’t sure of the process as I have to ‘claim host’ as someone else in the organisation set the session up. Most got in eventually, some not at all. Those who had error first off changed device. That didn’t work for others
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Mario Cruz
(@Searcher26) reported
@zoom_us Black Hawk Down
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Nug 🐣
(@itinerantnugget) reported
@zoom_us My 2FA is not working and saying codes are invalid. I am using Microsoft Authenticator & it matches my email. I am trying to get passed by the chatbot to talk to a real person, but it keeps asking me for my 6-digit host key when I literally have no access to my account.
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Brandon Galbraith
(@Merenub) reported
@zoom_us had multiple meetings this week where some attendees could not hear shared sound while others could. A sharer specific issue, as I was able to share successfully to everyone. Had others reach out with same issue. Wondering if there's a solution or something we can check?
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Lucy Joy Morris
(@LucyJoyMorris) reported
@zoom_us why can some of my meeting attendees not hear my shared audio when others can? Never had this problem before with the same devices and accounts. Is this a bug?!
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Iram Arce
(@itsme_iramcito) reported
@zoom_us , the servers down in my NROS 310 class. Get to it 👏🏼
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Jesse Zurawell
(@JesseZurawell) reported
@zoom_us sucks; it takes forever to find a goddamn recording, and it ain't due to user error.
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Kathryn A. Ostrofsky
(@K_Ostrofsky) reported
The automatic @zoom_us closed captioning is remarkably accurate! Still, two of my favorite #Massachusetts-themed errors today included "NYU" being spelled "MIT," and a list of three Massachusetts cities that got written as "Boston western LOL."
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paullowe
(@paullowe) reported
@littleboote @FlakPhoto @zoom_us Disability is issue but many people have a voice to text converter...
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Drew M. Loewe
(@drewloewe) reported
@zoom_us Consider adding an audio notification when breakout room participants ask for help? I try to track the on-screen notifications, but when I am bouncing around screens and groups, audio would reinforce the notification and avoid possibly overlooking a student. Thanks.
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Ma. Cristina Lopez M
(@Crismas2017) reported
@zoom_us I can not it, so I need your help to recover my account because just pay the annuity. My email changed of google to microsoft so I cann`t enter to zoom.
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Sean Mark
(@justseanmark) reported
Thanks @zoom_us, ruined my attendance with "Error:1132"
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KenjiiscoolYT
(@TechKenji) reported
@Google @zoom_us please add a way to turn down video call audio without turning down all audio im tryna edit some videos not listen to some asmr yoga with laggy *** punk rock playing in the background
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candie tanaka
(@candietanaka) reported
Is anyone else having trouble choosing the @zoom_us squares with traffic lights, crosswalks, hills or boats for authentication? They are so boring I almost fall asleep mid-choice, I wish they would choose, donuts, unicorns, pizzas or ice cream cones instead.
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Simon Poulton 🐙
(@SPoulton) reported
@zoom_us I'll skip that for the moment as I'm not on Zoom calls that often (and I don't really have time), but anecdotally, I've heard this is true for many other folks too, so I don't think this is an isolated issue to just me.
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Shivani Ahuja
(@Shivani07974822) reported
@zoom_us Hlo I am using zoom app on I pad pro .when I share my screen with kids I don't see their faces and my video also stop.could you please help me
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JMS
(@jms_msn) reported
@Bob_Wachter @zoom_us Just had the same issue!!
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j 🧸
(@TheHijabiApollo) reported
Petition for Zoom to let us slow down a recording, I did not choose to have this professor who raps formulas. @zoom_us
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Ginger 🦋
(@GinLessIsMore) reported
@zoom_us Why can’t a host have Spotlight control in a breakout room? Please! Help out the reading specialists. 🙏🏻