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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 37% Connection (37%)
  • 33% Sign in (33%)
  • 13% App Crashing (13%)
  • 10% Multimedia (10%)
  • 3% Glitches (3%)
  • 3% Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
Crewe Connection 2 days ago
Crewe Connection 2 days ago
Hamden App Crashing 4 days ago
St Albans Sign in 5 days ago
Milwaukee App Crashing 5 days ago
Bideford Sign in 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • inku08
    rinku (@inku08) reported from Mumbai Suburban, Maharashtra

    @zoom_us @ericsyuan Need a reply urgently on my issue

  • JLM_cork
    asparagus is my spirit animal (@JLM_cork) reported from Garrane, Munster

    @photojack @zoom_us I’ve always just used the Mac internal speakers. Never had any issues with echos

  • rachithegde
    Rachit Hegdé (@rachithegde) reported from Coonoor, Tamil Nadu

    @zoom_us Hey!I've tried disabling one of the paid extensions on my zoom account that doesn't get disabled. Tried twice. Just got billed for the extra extension second time in a row. Would like to initiate a refund and discontinue from the service.Have raised a ticket. No response

  • welshmanupnorth
    Ceri Davies (@welshmanupnorth) reported from Accrington, England

    I have used #Zoom for meetings at least 4 or 5 times a week for the last 15 weeks without a problem but only tried using #MSTeams twice both unsuccessfully with abandoned meetings. I think that’s conclusive @MicrosoftUK @zoom_us

  • KellyKlobucher
    Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us I'd like to ask why you don't take care of customers. I've been trying to resolve a simple issue for 4 days.

  • JohnBer22129525
    Lazarus XVI (@JohnBer22129525) reported from Oak Grove, Missouri

    @JewhadiTM @zoom_us That nervousness people feel when doing public speaking isn’t really nervousness. It’s rocket fuel for what you are about to do. It’s a gift. Once you know that it isn’t a problem anymore. Hammer down!

  • MichaeljRacz
    Michael Racz (@MichaeljRacz) reported from Alpharetta, Georgia

    @zoom_us Need some help with your product and nobody answers the phone.

  • karinlynnbates
    Karin Lynn Bates (@karinlynnbates) reported from Loveland, Colorado

    @MightyCasey @zoom_us Ugh. I agree. The customer service platform sucks rocks. I mean, having to log in for support when the issue is you can’t log in??? Blech.

  • AjitBhaskar8
    Ajit Bhaskar (@AjitBhaskar8) reported from Mumbai Suburban, Maharashtra

    @zoom_us Impending ban? No #alchemy or resort to #lingam can help you escape the imminent chop- just a matter of time!

  • davidmwyatt
    David Wyatt: Mask Jeeves (@davidmwyatt) reported from Austin, Texas

    @photojack @zoom_us I use headphones only occasionally. If I’m presenting then I use them for better outgoing audio. Seems like the echo has become less of an issue.

  • GREATHUNTERband
    𝔾ℝ𝔼𝔸𝕋ℍ𝕌ℕ𝕋𝔼ℝ (@GREATHUNTERband) reported from Ottawa, Ontario

    @Large_Soda @Ambrose__Bierce @zoom_us "Sorry, must be a glitch. Seems the camera won't *load*" #mutethegrunts

  • KellyKlobucher
    Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us @smashingmag Too bad customer service isn't accessible.

  • EmilySlavene
    Emily Slaven (@EmilySlavene) reported from Wicklow, Leinster

    @NicoleStoutPT @Jerry_DurhamPT @zoom_us What customer service.....

  • robertnewman
    Robert Newman (@robertnewman) reported from Ealing, England

    .@zoom_us zoom kept cutting out this morning and the screen kept freezing - had to abandon my yoga online. What’s the issue?

  • KellyKlobucher
    Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @susanm_life17 @zoom_us Horrible customer service. Im on day 4. All they do is send links that don't work.

  • Dante_Elephante
    Dante Elephante (@Dante_Elephante) reported from Goleta, California

    Really cool that @zoom_us customer service is only available to business accounts even though I'm paying for their service. Wack

  • KellyKlobucher
    Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us I'm begging you to have a customer service representative call me. Its been 4 days.

  • blklaunch
    Tye Calloway (@blklaunch) reported from Tampa, Florida

    Solution: @zoom_us social zoom meet for small kids called Zoomies. Problem: my 7 year old daughter won’t leave me alone. All day everyday: “I’m booooored!” “I don’t have any friends!” “Can you play dolls with me dad?” Please save me. 😢

  • GiusMaiorana
    Giuseppe Maiorana (@GiusMaiorana) reported from Bologna, Emilia-Romagna

    @zoom_us Hi zoom team. My company has some troubles to sign in in its pro account. Can you help us?

  • KellyKlobucher
    Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us @AFL Would love a call from customer service! You're failing miserably. Its been 4 days and no one will help me.

  • KellyKlobucher
    Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us @ToryBurchFdn @toryburch I'd like the opportunity to talk to customer service. But Zoom doesn't care about customers.

  • inku08
    rinku (@inku08) reported from Mumbai Suburban, Maharashtra

    @zoom_us I have an issue I need it to be resolved immediately can someone connect with me?

  • KellyKlobucher
    Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @Bacon_Dad_ @zoom_us I don't believe Zoom has employees. No one at this company cares about customers. I've been trying to resolve an issue for 4 days.

  • MichelleBlaney9
    Michelle Blaney (@MichelleBlaney9) reported from Bracknell, England

    @RealTimBooth @zoom_us I'm so sorry that has happened Tim booth that the room us having issues I'm so sorry that it only let's in 100 when you paid 500 x

  • asormannilsson
    AndersSorman-Nilsson (@asormannilsson) reported from Sydney, New South Wales

    Love @zoom_us technology but their customer service is crazily bad. Have been waiting 3 months (several phone calls, emails and robot chats) for anyone to get back to us as we are being double billed. #zoomfail

  • SomeGoodFood1
    Some Good Food LLC (@SomeGoodFood1) reported from Orange, New Jersey

    @marcuslemonis @zoom_us @Facebook Hi @marcuslemonis I need to nominate myself! Some Good Food needs #TheProfit I don't want to lose my restaurant or my #FeedTheSeniors program please help

  • JeremyAlicandri
    Jeremy G. Alicandri (@JeremyAlicandri) reported from Setauket-East Setauket, New York

    @Strategy_Hawk Zoom needs to fix the momentary and sporadic music pause for those plebeians that dial in. Each time is pauses, my heart also pauses, as I think the call began. And then the music restarts... @zoom_us

  • amind4adventure
    A Mind 4 Adventure #coach (@amind4adventure) reported from Buckfastleigh, England

    @zoom_us need help. My pro and webinar function have been lost. Can’t access help line as now basic account. Please fix ASAP

  • KellyKlobucher
    Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us Its definitely not because you care about customers. Ive been trying to resolve and issue for 4 days.

  • tufkaa
    Andrij Dobriansky 🇺🇦🇺🇸 (@tufkaa) reported from Brooklyn, New York

    @zoom_us Hi. Same issue as the rest of the world. Can’t login to Zoom with my google ID