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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (66%)
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Sign in (14%)
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App Crashing (9%)
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Messaging (6%)
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Multimedia (3%)
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Glitches (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bridgwater |
App Crashing | |
 Cincinnati |
Connection | |
| Palmyra |
Connection | |
| Panama City |
Connection | |
 Pforzheim |
Connection | |
| Weiterstadt |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Begg
(@Robert_Begg) reported
@zoom_us - is it possible to use AzureAD to provision licensed users, but not have SSO enabled at the same time? If I disable SSO is that going to cause problems other than the passwords will need setting in Zoom Admin? #zoom #sso #azuread
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Kwame
(@kdotjarv) reported
from
Miami, Florida
@Eudaimoniash @zoom_us I’m down
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Nina Harris
(@ninapharris) reported
@zoom_us Having two separate places for "enable waiting room" is not only terrible, it doesn't work. My local "enable waiting room" feature won't stay selected when I restart. So it's not just poorly designed, it ALSO has a bug too? UI, please!
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Leon Thomas
(@Leonthetrainer) reported
@zoom_us or an even better way to say it would be "We're sorry for the problem and frustration. We care. Please DM us so we can get this resolved" No charge for the communication lesson.
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Leon Thomas
(@Leonthetrainer) reported
@zoom_us You chat personnel are HORRIBLE!! I'v chatted 9 times in the last week regarding the same issue...NOT FIXED emailed 8 times...you said the problem is fixed NOT your product is GREAT. Your service SUCKS! Message me to find out more IF you care
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Andrea Betancourt
(@texasrulz1) reported
@KamilSJaron @zoom_us @discord True there were problems, but I rather enjoyed all you tech-savvy Unix people having to beg for help with your computers.
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Richard Mincher
(@Rmincher) reported
@zoom_us please help. All of a sudden I cannot share my screen whilst hosting a zoom call. It just shows a black screen to other participants. I have enabled access etc. and still nothing. I have also tried with the new update installed for Mac M1 chips and without
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Nina Harris
(@ninapharris) reported
@zoom_us I have the GLOBAL setting from the webpage checked to always require a waiting room and the redundant option to not let people enter the room before the host. It's broken and toggling it on and off did no good. That's the only reason I even saw the in-meeting one.
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Leon Thomas
(@Leonthetrainer) reported
@zoom_us your chat and email folks or bots are HORRIBLE I've chatted & emailed 17X in the last 3 wks about the same issue Each time yall say the issue has been fixed but it's NOT IF you CARE message me for more details OR look at my account get my phone number and call me
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Edward Mbeche
(@EdwardMbeche) reported
@zoom_us Oooh ok, for some reason I was just clicking the drop down menu trying to find that option,.. Thanks
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jorn 🥑
(@jorn_knuttila) reported
Have witnessed several times in the last 3-4 weeks where screen sharing tends to freeze, unbeknownst to the presenter in @zoom_us meetings. It's happened to me, and others. We cannot figure out why, and frequently leaving and rejoining is only way to fix it. Anybody else? 🤬
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EliteDragon
(@awesomedudeilik) reported
@zoom_us There’s a mic glitch that makes the mic earraped and it makes everyone in my class jump
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Jason Karns
(@jasonkarns) reported
@zoom_us Cmd+W is broken on macos Big Sur. it doesn't just close the single foreground window but exits the entire call 😡
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Texas Math Teacher
(@texasmathteachr) reported
@zoom_us I have tried like 4x to active an educator account and I never can get it to work. Can you please help? I teach at a small co-op, tutor ACT, and math through zoom. I am a certified teacher in 2 states. I need more than 40 mins per session.
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Flump
(@Jujjaloo) reported
@zoom_us can you offer any advice about recording please? Previously I could do a meeting with just myself and record my screen share. I can’t seem to do this at the moment. Any help would be appreciated.
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Thank you GA! 🙌🏼
(@ThatGirlAlli23) reported
@zoom_us on this recent update moving yes and no onto reactions so it disappears after 10 seconds was an AWFUL choice. We use those to vote on things and make group decisions. Fix it!!! Mmmmkthanks. 🙄🙄🙄
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Laurel Cavalluzzo
(@LaurelinMadison) reported
@zoom_us I have a paid account ... in one place in my profile it is showing as "Pro" - but in another place is showing as Basic. And a recent meeting kicked everyone off after 40 minutes. I see lots of paid invoices and am paid thru end of Jan. Help - How can I get this resolved?
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saynave
(@saynave) reported
from
Philadelphia, Pennsylvania
Hey @SpeakerPelosi is @zoom_us broken? Hop on zoom and finish this count!
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Texas Math Teacher
(@texasmathteachr) reported
@zoom_us I have tried like 4x to active an educator account and I never can get it to work. Can you please help? I teach at a small co-op, tutor ACT, and math through zoom. I am a certified teacher in 2 states. I need more than 40 mins per session.
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Leon Thomas
(@Leonthetrainer) reported
@zoom_us Nice job attempting to take this offline....your "product" is good "service is bad"
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Zach Wilmarth
(@Zwilmarth) reported
@zoom_us Your stock price has deflated drastically, do you believe this will fix itself in 2021?
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Catherine: Virtual Assistant & Bestselling Author
(@DelegateVA) reported
@zoom_us Is there a way to allow a sound to chime when someone joins the waiting room? This is a MASSIVE problem when hosting as you don't want to / can't keep going back to see if anyone is waiting. I've now asked this twice and your chat is as much use as a chocolate tea pot.
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Leon Thomas
(@Leonthetrainer) reported
@zoom_us Help ME solve this? You mean...perhaps, get some information from me so YOU can solve it
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james ward-gwilliam
(@jameswardg) reported
@zoom_us Just did immediately got an email saying unable to respond to your open tickets at this time and to use your online resources when I know the issue is not in said resources
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Jeremy J Tillman
(@JeremyJTillman3) reported
@zoom_us hey I need some help just missed my meeting and can get no help at all please help
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Tim Trotman
(@trotsky87) reported
Free @Spotify pumping thru communal speaker, with "Zoom Phone" (@zoom_us) ad repeating. In my head - a small child screaming zoom as they run down a hallway towards a half-open toilet door. They burst in on dad, doom scrolling while taking a dump & shout "phone!" #advertising
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Mackenzie Feldman
(@mackenziekfeld) reported
@zoom_us can you please help me?
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Mackenzie Feldman
(@mackenziekfeld) reported
Hi @zoom_us I need help and it's impossible to get in touch with anyone. Can you help me?
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AmericanWoman
(@Iowa4Trump20) reported
@zoom_us I had my first two Zoom meetings this week and both were a disaster. First attempt on my work computer via Chrome, and had 50% functionality. Downloaded the app on my Surface Pro & could not get the sound or mic to work. Checked mic settings, still did not work. Terrible product.
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#EndBadGovernance
(@as_kings1) reported
@zoom_us Hello, I'm having a billing issue on my zoom account and I require an urgent response.