Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Video (33%)
• App Crashing (22%)
• Sign in (22%)
• Multimedia (11%)
• Connection (11%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Providence	Sign in	3 days ago
Seattle	Video	5 days ago
Glen Ellyn	Video	5 days ago
Tacoma	App Crashing	5 days ago
Mexico City	Connection	10 days ago
Guayaquil	Video	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma Louise Sheppard (@ShepEmma) reported 1 minute ago

  @zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?

• 
  gpsmith Back to Teaching Remote (@ginapsmith) reported 2 minutes ago

  is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help

• 
  Dodo Rejoice Mission (@DodoMission) reported 3 minutes ago

  @zoom_us elearn.nouedu2.login/ net

• 
  HOURLY LIFE of Fred Campos (@FredsDaily) reported 6 minutes ago

  10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

• 
  Tom Glasgow (@TomTalkinSports) reported 9 minutes ago

  @zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.

• 
  Dmitry Gorbatov (@dmitry_gorbatov) reported 10 minutes ago

  Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

• 
  Robert Clark (@bostonbobby617) reported 10 minutes ago

  @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

• 
  Shawn (@shawnandthecity) reported 11 minutes ago

  Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

• 
  Kat (@KatlandKat) reported 14 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us Tks will try that. Covid has made things much more difficult for me to get help in person. Sick now, & no clue how as been isolating in my home since fall of 2019 after missing flu shot. In all that time I have been out of home less than >20 times. Wearing mask, shield & gloves

• 
  ObserverHerb (@observerherb) reported 14 minutes ago

  @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

• 
  Keith Lee (@KeithRichardLee) reported 15 minutes ago

  @bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢

• 
  Ms. AK (@akincali) reported 17 minutes ago

  @zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.

• 
  Lily Dwoskin O'Neil (@lilydwoskin) reported 18 minutes ago

  Does anyone else experience this glitch in zoom? When I schedule meetings, periodically registration checks itself sometime after I create a link without my knowledge or any action on my part. Zoom support says there is no issue on their end. It's super frustrating! @zoom_us

• 
  Ankit Sharma (@ankit10sharma) reported 26 minutes ago

  Dear @Zoom @zoom_us I have using Zoom pro from last 6 month, recently i am facing issues, when i try to share my screen it shows error 105002, please resolve the issue.

• 
  Robert (@Siroberte) reported 29 minutes ago

  @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

• 
  TheRealPomax (@TheRealPomax@mastodon.social) (@TheRealPomax) reported 31 minutes ago

  Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.

• 
  Karim Khader Ⓥ (@karimskhader) reported 35 minutes ago

  Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

• 
  Zafi (@BanuZafi) reported 35 minutes ago

  @zoom_us i need a help

• 
  Lars Böhnke 🚀 (@larsboehnke) reported 37 minutes ago

  @zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.

• 
  Augustus Garrison (@happyfrozenfire) reported 37 minutes ago

  @zoom_us fix your servers

• 
  YASHVI SANGHAVI (@YashviSanghavi) reported 43 minutes ago

  @zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...

• 
  Kat (@KatlandKat) reported 43 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help

• 
  Vanessa (@VanBird) reported 45 minutes ago

  Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom

• 
  Italia (@Italia09294177) reported 46 minutes ago

  @zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!

• 
  Dr. Felisa Reynolds (@felisa_reynolds) reported 49 minutes ago

  Soooooo @zoom_us is down for us @Illinois_Alma?

• 
  Greg Fong (@khole_greg) reported 49 minutes ago

  @Ramshandilya @zoom_us @MicrosoftTeams Did you ever figure this out? I have the same problem and it drives me nuts

• 
  André Biernath (@andre_biernath) reported 52 minutes ago

  @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

• 
  lenny almatsier (@lennyhopipola) reported 53 minutes ago

  @MikeDemler @zoom_us Hi is there any update to solve this issue? Because i have the same problem with my zoom account (my acc is disabled) and I already chatted with the support team on the web and it’s not helpful at all.

• 
  ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported 54 minutes ago

  @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

• 
  Ómid M. (@moids) reported 58 minutes ago

  @pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.