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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (38%)
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Sign in (36%)
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App Crashing (15%)
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Multimedia (7%)
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Video (2%)
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Glitches (1%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Greater Noida |
App Crashing | |
 Atlanta |
App Crashing | |
| Los Angeles |
App Crashing | |
 Lisbon |
Connection | |
| Little Rock |
Sign in | |
 Aston Pigott |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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rachelle
(@haddad_rachelle) reported
@zoom_us after the new update am unable too connect on my 4g service, is that normal ?
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Emma Louise Sheppard
(@ShepEmma) reported
@zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?
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Greg Fong
(@khole_greg) reported
@Ramshandilya @zoom_us @MicrosoftTeams Did you ever figure this out? I have the same problem and it drives me nuts
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Leslie Truex, Literary Agent
(@ltruex) reported
Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?
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Scott Wells 🇺🇦
(@wellsology) reported
Interesting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.
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Robert
(@Siroberte) reported
@zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY
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Niger Delta Youth Peace Movement
(@NigerDeltaYPM) reported
@zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.
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Pierre Bruynooghe
(@P_Bruynooghe) reported
@zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?
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Kanadatreff
(@Kanadatreff) reported
@sarahflorman @zoom_us Try the login with the Zoom client!
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slow-moving apocalypse
(@sarahflorman) reported
@zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?
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Wasim Ahmad
(@wasim80) reported
@zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,
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Wasim Ahmad
(@wasim80) reported
@zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,
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Augustus Garrison
(@happyfrozenfire) reported
@zoom_us fix your servers
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❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸
(@lillybientot) reported
@zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?
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MattBling
(@saxeeosayande) reported
@zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.
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eelke
(@esctec_nl) reported
@zoom_us pff doing my duty in reporting a trademark issue. no you want me to spend 30 min in answering questions! go figure it out
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brO
(@hallelujah03041) reported
@ZoomAfrican @zoom_us @Zoom does anyone has the newest coupon code zoom? Please help, 8 needed ASAP 🙏
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Kishore Kumar Das
(@Kishore59516918) reported
@zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das
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Kishore Kumar Das
(@Kishore59516918) reported
@zoom_us I kishore kumar das .pliz tha I no inglis spiking I am hindi dailok hering pliz help I am invest olredi agri pliz help hindi india
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Ashutosh Parashar
(@13thebobber) reported
@zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom
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Italia
(@Italia09294177) reported
@zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!
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Ann Lee
(@leeannindonesia) reported
@PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.
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Brennan Taylor
(@Brennan81511014) reported
@vivekag43242977 @zoom_us @Zoom Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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judith
(@judith1907) reported
@Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??
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Penyembah Bakso
(@BaksoPenyembah) reported
@xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?
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Donna Maria: The Lifestyle CEO
(@donnamaria) reported
Customer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice
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Ms. AK
(@akincali) reported
@zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.
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Haebar85
(@Aresss100) reported
@zoom_us hi, i could not sign in, disabled account. Could you help me solve the problem? I have contacted the contact support, but there is no response.
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𝙽𝙾𝚄𝚁𝙷 𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷〆
(@oohnohyun) reported
@zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?
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Dharmadhikarii
(@G_Dharmadhikari) reported
@zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet