Zoom down or not working? Current app problems and status

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (37%)
• Sign in (33%)
• App Crashing (13%)
• Multimedia (10%)
• Glitches (3%)
• Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Eye	Connection	11 hours ago
Crewe	Connection	3 days ago
Crewe	Connection	3 days ago
Hamden	App Crashing	5 days ago
St Albans	Sign in	6 days ago
Milwaukee	App Crashing	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jagadeesh Kuppadakat (@nambiar_kj) reported 8 minutes ago

  @zoom_us We are facing some issues with the existing zoom account. Alreday sent couple of mails but no response, can you pls look into this?

• 
  BarTest (@BarTest1) reported 11 minutes ago

  @JaneFriedman @zoom_us seeing it in UK...same issue and message

• 
  Jake Parrott (@jakehparrott) reported 12 minutes ago

  @WillRDee @zoom_us getting the same error

• 
  Afolabi Josuua (@AJosuua) reported 18 minutes ago

  @hannahathaway @zoom_us Unfortunately for me I had the same issue too... I contacted support for a week but it was useless not until I got referred to@ethical_tools on instagram who helped me recover my account... Be sure to send them a DM now to get your account recovered...

• 
  (((Naomi Bloom))) (@InFullBloomUS) reported 20 minutes ago

  Is @zoom_us experiencing an outage? Scope? Duration?

• 
  Cathie (@AeroDayzi) reported 21 minutes ago

  Help me, please @zoom_us! I'm getting an error page on all of my webinar registration links. Biggest webinar of my career coming up on Thursday, here! Need people to be able to register!

• 
  Ian Schafer (@ischafer) reported 22 minutes ago

  For those of you who have been trying to get into @Kindred's DEI webinar today, you're not alone. @zoom_us is having network-wide Webinar issues and we're dealing with them too. We be rescheduling this session for a day/time ASAP.

• 
  Jagadeesh Kuppadakat (@nambiar_kj) reported 25 minutes ago

  @zoom_us @ericsyuan We are facing some issues with the current zoom plan. Without any notification the Enterprise account degraded to PRO even though the validity is till Oct 2021. Already sent couple of mails, but no response. Can any one look into this as v r not able to conduct meetings.

• 
  Varun Gadia (@Varun_Gadia) reported 25 minutes ago

  @zoom_us - The Upgrade Now/Save&Continue is not working across all the accounts. Please can you check and let me know next steps?

• 
  Neo Dada (@neodada7) reported 27 minutes ago

  @zoom_us no post sale service. It's a fraud!

• 
  Koltov (@kolt) reported 33 minutes ago

  Hey @zoom_us - I am thinking something broken on your API server - please fix urgent. Thanks.

• 
  bells (@hannahathaway) reported 35 minutes ago

  @zoom_us Still no answer! Business on hold please help

• 
  Afolabi Josuua (@AJosuua) reported 37 minutes ago

  @hannahathaway @zoom_us Unfortunately for me I had the same issue too... I contacted support for a week but it was useless not until I got referred to@ethical_tools on instagram who helped me recover my account... Be sure to send them a DM now to get your account recovered...

• 
  Cait 😷 (@cr_boron) reported 39 minutes ago

  JUST KIDDING @zoom_us it is not working now because all of the webinar registrants are emailing me saying THEY CAN'T GET INTO THE COURSE. *cries in zoom*

• 
  bells (@hannahathaway) reported 39 minutes ago

  @zoom_us please please help! Dance studio business having to close due to zoom account being hacked. Can’t call as have no meeting code and can’t do anything as hacker has changed email address. #SOS #SAVEUSPLEASE

• 
  Hillary Lynch (@hillarylynch) reported 41 minutes ago

  Hey @zoom_us could you please plan an outage tomorrow? Seems the only way my kids will get a snow day 😭

• 
  Damo (@damohog) reported 41 minutes ago

  @zoom_us hey guys, teacher in lockdown here in Ireland. Sent several educator 40min limit removal requests in past 2 weeks and got nothing back... any help please??? #teacher #remotelearning

• 
  Chuck Hall (@ChuckHall) reported 43 minutes ago

  @v_bonacci @zoom_us I just tried to chat with support on this. They disconnected from me before addressing the issue. I suspect they're getting bombed by all of us trying to figure it out. Hope they fix soon!

• 
  SocialTeaV (@SocialTeaV) reported 46 minutes ago

  @zoom_us please check if your microphones can be taken hostage by hackers to control computers and to gain access? @avast_antivirus your new version has problems?

• 
  Adele Aston (@adeleaston) reported 46 minutes ago

  @zoom_us @okta Is zoom up and running? Was told global outage?

• 
  Nick Rosenthal (@nickrosenthal) reported 50 minutes ago

  What was that @zoom_us issue? I need to work out, when someone is sharing their screen in a zoom meeting, how to stop the "Chat" message popping up loud and proud at bottom centre of the screen (when someone screen shares, Zoom flips into full-screen mode on my screen).

• 
  bells (@hannahathaway) reported 52 minutes ago

  Zoom zoom zoom shake the room!!! Pump it up pump it up come on now! ZOOM where are you? @zoom_us small business ceased work as zoom account hacked, bank account emptied and no more classes! Email changed, no help where are you?! #zoomclasses #zoomfail #helpIneedsomebody

• 
  chassuz (@chassuz) reported 53 minutes ago

  @KathleenKMM @zoom_us I've never needed any support for video meetings, knock on wood, but I made the mistake of trying their phone service when my provider discontinued the service.

• 
  Rushpin (@Rushpin1) reported 55 minutes ago

  @sidharthlala1 @zoom_us Got the same issue😱 not a good moment for this!! @zoom_us

• 
  Dr. Sarah🧍🏻‍♀️👩🏻‍🤝‍👩🏼 (@manville71) reported 56 minutes ago

  I need help figuring out how to play videos for students over @zoom_us so they can actually hear them. I had @JeffSpeckFAICP all lined up to go and was stoked, and when I “share screen” none of the students could hear. Total technology swing and a miss. #edtech #remotelearning

• 
  Blake Dowling (@AegisSales) reported 57 minutes ago

  @adfritz @zoom_us @MicrosoftTeams It’s like “red alert” - Bob is on mute! Someone help him please!!! Boooob!!!!!

• 
  chassuz (@chassuz) reported 1 hour ago

  If you need customer support from @zoom_us , good luck with that. You'd think all of the extra business would help them ramp up staffing but you would be mistaken.

• 
  Bryn Hughes (@brynmdhughes) reported 1 hour ago

  @godoymusic @zoom_us Would really help if you could do something like watch party

• 
  Hoshi (@Hoshizoraka) reported 1 hour ago

  @zoom_us Please release the new version on Android because on my tablet it's keep crashing again and again and i have almost miss classes and had the issue 5003 when i have no anti virus/no proxy/ nothing on my tablet and it's have worked very well with my phone.

• 
  Neo Dada (@neodada7) reported 1 hour ago

  @zoom_us I sent you an email to cancel and request a refund as your service does not meet my expectations. You sent me a reply saying you'd contact me. Still waiting. It's a fraud.