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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (41%)
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Sign in (32%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Karlsruhe |
App Crashing | |
 Boston |
Sign in | |
| New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Qg8278
(@ThatOne07722690) reported
@zoom_us i hope you burn down to the ground
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worm
(@patheticworm5) reported
@zoom_us i clicked the "touch up my appearance" checkbox and my computer crashed, pls help
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Bad Drivers Chi
(@Crash_it) reported
@zoom_us everyday around 6pm CST I have problems with hosting meetings. People who join can't see any messages I sent or hear any audio until they are eventually dropped out of the meeting.
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Busty
(@busty01) reported
@nehpazojArchieH @zoom_us That witch , can she leave Meghan , Archie and Harry out , she doesn’t report on Zara, Peter and York sisters does she. Meghan and Harry are not working royals, their private contact with his family is none of Ingrid’s business
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NiYa Costley
(@Hypepraise) reported
@zoom_us Desktop running 5.4.2 with 25 screens on in meeting and using Firefox or edge but still having the problem in some classes and there seems to be no rhyme or reason to why.
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nah
(@no_me_buh) reported
@zoom_us a problem for the Zoom mobile app: When someone is sharing their screen, the audio from their computer is not audible if I open the chat or open another application. It is very annoying, atleast have a setting to turn the "feature" off. Thank you.
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IwJs
(@twjoni) reported
@zoom_us Hi, we have problems to connect to some meetings from diferent connecions from ARGENTINA.
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Juliana Glavina
(@JuliGlavi) reported
Zoom not working !? @zoom_us
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Boreal Coder
(@BorealCoder) reported
Upgraded #Zoom from 5.4.2 to 5.4.4 on macOS Catalina and now it’s completely broken. Won’t allow me to select my webcam. @zoom_us where is the rollback option?
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Kevin Krautle
(@kevinkrautle) reported
After being @zoom_us’s QA again. I can report that High Fidelity Audio has big issues with quality across devices. Receiving Mac sounds like a 192 bit mp3 as advertised even though I would prefer more like 256 bit. iPhone is like 128 bit mono. iPad sounds worse like 96 bit mono.
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AnneBarschall
(@AnneBarschall) reported
@drpicox @zoom_us Is there another update? I did do one and it did not solve the problem.
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Peter Walker
(@peterwalker99) reported
And yes, question was put to @zoom_us if they could help out, and apparently they could not have been less interested.
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ethameta
(@ethameta) reported
It's pretty convenient that @zoom_us doesn't have any support AND their unsubscribe feature is completely broken. STOP
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John D Walsh
(@johndwalsh) reported
@damiengeoghegan @WaterfordCounci @zoom_us Couldn't make it up? You have gone along with the made up Covid 19 hoax no problem? Next they will be recruiting voters from the graveyard like Creepy Joe! Fraud? Nothing to see here.
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Ken_A.I.
(@Ken_bytheWay) reported
@lostsoulbrand @zoom_us @comcast I predict 2021 the year twitch dies. Or just the strong will remain to keep it running. And I mean more than 1k concurrent viewers. And cramming ads down our throats
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Brooke DeWitt
(@drbrookedewitt) reported
@Grade3MrsGraves @zoom_us It makes me feel better to know that other people are also having trouble with zoom today. I got kicked out of an SEC meeting and was very embarrassed. It definitely increased my understanding for what S’s go through.
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Angela
(@djprivatedancey) reported
@zoom_us Hey Zoom, your recent update “broke” computer sound sharing for me. My MacBook Air with older software version works fine; on updated iMac, sound is choppy and full of static. I teach film studies and this is totally unacceptable. Please help.
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AEGIS COYOTE
(@AEGIS_COYOTE) reported
@lostsoulbrand @zoom_us @comcast Like dude I run almost 3TB per month in data by myself, like how is a family of 3+ supposed to go on that while this is going on. Shaking down people while a global pandemic is going on is as bad as those hoarders for TP
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Jennifer Doering
(@jen_doering) reported
@zoom_us This option doesn't appear for me. Did the "merge to meeting window" option disappear? I'd like to dock the participants and chat windows to my gallery view during screen share with dual monitors. Please help
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Helen Muchacha Loca®
(@elenaki_cool) reported
@zoom_us it doesn’t let me enter a meeting from PC.... Message: An unknown error occurred....😒😒😒😒
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lisa malouf
(@lisamalouf) reported
Hi, can any @zoom_us users help please? I'm Running Zoom (v 5.0.2) on MacBook Air (OS 11.0.1) Wondering why in Prefs/ Settings/ VirtualBackground/ ChooseVirtualB/ground the (+)option to add a new b/ground from desktop images has suddenly disappeared? (tried restarting Mac) Thanks
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NiYa Costley
(@Hypepraise) reported
I am working with teachers whose students can no longer pin in @zoom_us . it is not all the teachers but only some. Has this happened to anyone and how did you fix it?
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Rahul Bhosale
(@RahulBhosale__) reported
@loom How do I fix the mono audio on both channels. I’m using scarlet solo as an audio interface, it works well with @zoom_us. Is there any hack to fix it? I’m only hearing in the left channel. #designtwitter
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Shana Sturla
(@ProfessorShana) reported
@cispt2 @zoom_us I was just in a meeting asking my companion to move her cursor it was obscuring some data. Following confusion we realized the problem--It was my cursor.
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Catey
(@cateyz98) reported
@zoom_us idk what’s happening I need help.
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A Rice Bear Tucked In An Omelet
(@TheBarbarienne) reported
@kellyswails @zoom_us @MicrosoftTeams Gotta pee, take an emergency phone call, save the child from falling down the stairs, clean the cat puke before it dries on the hardwood, sign for a delivery— any number of things. We're working at home.
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Dianna Blake
(@DiannaBlake) reported
This semester I have120 students & some will be alone on Thanksgiving, by choice or not. I've invited them to a @zoom_us hangout that day & want to send each a @UberEats GC. If you can help make this happen, Venmo is DJBlake. I will refund all unused funds. #payitforward
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Kevin Krautle
(@kevinkrautle) reported
The @zoom_us Original Audio with iPhone/iPad being around 96bit kinda makes sense if they are only pulling 1 channel down, and explains why it does not sound that good.
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Helen Muchacha Loca®
(@elenaki_cool) reported
@zoom_us it doesn’t let me enter a meeting from PC.... massage: An unknown error occurred....😒😒😒😒
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Ezequiel David Banús
(@edbanus) reported
I have a problem! I cannot connect to @zoom_us ! Is there a problem with the service in some regions? Thanhks!