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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (33%)
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App Crashing (13%)
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Multimedia (6%)
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Glitches (6%)
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Video (4%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hermosillo |
Multimedia | |
 Palo Alto |
Sign in | |
| Channahon |
Video | |
| Kansas City |
Sign in | |
| Springfield |
Multimedia | |
| Georgetown |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Jules Carr
(@spicyjulesc) reported
@TrueLee478 @zoom_us @LensesofCroydon That’s terrible, Lee! So sorry and I hope you are all ok. What an awful thing :((((
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Niall Maher
(@Maher_Niall) reported
@zoom_us That solved it. I didn't realise it didn't update automatically through the App Store. I re-downloaded new version from your website & works fine. Thank you for your help! :-)
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Brian Hackathorn
(@BrianHackathorn) reported
My child is forced to attend school over @zoom_us therefore it is a distasteful embarrassment that the @USSupremeCourt is is allowing religious groups to attend service without limitation.
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Andrea
(@kernowsbm) reported
@zoom_us my school has applied for the education lift several times but it has still not been applied. Please help as the chatbot doesn't seem to cover this!
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Focus 4 Fitness
(@Focus4FitnessUK) reported
from
Norwich, England
@zoom_us is there an issue this week? 3 X my meetings have immobilised my laptop??
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Jason
(@OfficialSpitzer) reported
@zoom_us The only thing I got in return from that email address was to verify my user name & email addy. Then to enter a room # (??) and the kind of “event” it was. THIS HAS NOTHING TO DO W/ NY ISSUE!!!!
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Martha Peña
(@Alyzia) reported
@zoom_us I NEED HELP I'm having issues with cancelling my subscription
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LESSONingTheLoad
(@LTLTuition) reported
@zoom_us @SofiaCaputo20 I’m having the same problem. I’ve recorded a webinar and had the confirmation email to say it’s downloaded. I can see the video in recordings but the link, when clicked, says the video doesn’t exist.
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Noreen L
(@Noreen_Lam) reported
@zoom_us Hi again @zoom_us, for some reason my reports today only show the host info and times and no participants! Shows number of ppl but no in/out times nor duration for others. Have tried 4 times, even waiting 2 hrs later. Pls help!
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Swapnil Borkar
(@swpnlbrkr) reported
Send a recorded video message through @loom or through a recording on @zoom_us if timezone is a problem.
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Noguchi’s Butterflies
(@NoguchiButtrfly) reported
@zoom_us I have a huge problem and a webinar now and I can't contact no one since hours. Someone can help me?
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Jessica Singer
(@Singitjess) reported
Hi @zoom_us, I can't log in via Facebook (errors 1006 and 300) at the moment and don't have a username/password log in combo. Any help on how to get in to my account?
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fabiorj✊🏼🚜🌹☭🇧🇷
(@fabiorj) reported
@zoom_us @Singitjess Login via Google, same error!
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Dr Jo Jackson
(@jojacksonhere) reported
@cjcrompton I had this exact problem today...it's in the local documents folder. I was super happy when it eventually turned up, automatic email would be great or added to the outlook invite for the zoom meeting @zoom_us
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Martha Peña
(@Alyzia) reported
@ericsyuan I'm having so much trouble trying to cancel webinar add-on on my @zoom_us subscription! I'm not getting response from your team either, please help, it'll charge 3,500 dlls which I don't want to pay!
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حمادة
(@HamadAlAli42) reported
Zoom got me tripping using xD to show people im laughing @zoom_us fix this pls
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MikeW
(@mikewiow) reported
@SkypeSupport On a business call. Overtime someone new presents, I lose the screen and have to sign out and rejoin. Why is this so difficult? Never an issue with @zoom_us
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Audra Everett Gold
(@audragold) reported
so, @zoom_us, after days of dealing w/ time-killing bugs in meeting settings on $$$ account (settings not honored - EVER), horrific bot cs and then finally get a real agent who after "hello" never responds again... we r going back to @GoogleMeet2. anyone else have these issues?
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ottawanna
(@ottawanna) reported
@zoom_us help! My paid account is missing and I can't access support because it keeps asking for a key, but it won't give me one because it doesn't believe my account exists!
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Amz
(@DickmanAmy) reported
@zoom_us I need some help please!
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raymond
(@mond2131) reported
@zoom_us what is the problem with Zoom today?? We cannot login in Portal via SSO.
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Martha Peña
(@Alyzia) reported
I'm having trouble with @zoom_us !!! It won't let me cancel my Webinar Add-on! #zoom #zoomsupport #zoomus
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Barbara Griffin
(@Ba5que_Sh3pherd) reported
You know what I miss? I miss a lot of us being together. Thankfully, we have @zoom_us to help us communicate with one another. #Thanksgiving
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Canadian Association for Interventional Radiology
(@CAIRweb) reported
@zoom_us we're experiencing issues with attendee numbers - although we have a 500 capacity - our meeting is capped at 100. no solution as of now...very frustrating, ppl waiting to be admitted in the session
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martha
(@marthadelhoyo) reported
@zoom_us I'm having trouble canceling your subscription NEED HEEEELP
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Sofia Caputo
(@SofiaCaputo20) reported
@zoom_us i have recorded a meeting on Cloud and received a confirmation email. So once clicked the link, and clicked at the recording it says' the recording does not exist' can you please help me retrieve it?
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Hilde
(@hildegardo22) reported
So much money we betting that @zoom_us has a nationwide outage tomorrow?
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#LoveIsLove 🏳️🌈
(@amyalexaaaa) reported
One f*cking annoying BUG of @zoom_us is it collapses the keyboard when you’re briefly disconnected to the internet. ******* shitttttt i lose my train of thought all the time. Fix yo ***
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AnneBarschall
(@AnneBarschall) reported
@zoom_us It's somewhat improved, but it's still not as good as without the background. I come through out of sync. I'm supposed to be in a virtual play. I need to use the virtual background. There's not an issue with the PC.
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SiimplyDarliin
(@SiimplyDarliin) reported
@zoom_us let me down today if all days. Nothing worked and couldn’t retrieve data also