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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (33%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Sign in | |
 Sheffield |
Connection | |
| Thatcham |
Connection | |
| City of London |
Video | |
 Les Abymes |
Glitches | |
| Seaford |
Video |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Parkin
(@joshparkinnyc) reported
@zoom_us Wow @zoom_us! Your response was absolutely tone deaf. Your reporting process is the problem. When you report and get the report via email, the follow up form is absolutely impossible to complete.
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André
(@atmcarmo) reported
@zoom_us I’m having issues when sharing screen on macOS Big Sur. It works for a while but then my screen freezes for other participants and they’re not able to see it anymore. What can I do? I’m using Zoom 5.4.7
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Joshua
(@Pru3tt) reported
@zoom_us I didn’t think this would actually be something that I would be dealing with this year but this will actually help my family quite a bit.
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Pratigya Esther Ram
(@pratigyaesther) reported
In another first this year, I am now attending a funeral service on @zoom_us
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Omar AlNajjar
(@OmarNajjar99) reported
@zoom_us @benjimcd21 I have same problem!
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Matthew Anthony
(@_matthewanthony) reported
from
Los Angeles, California
Has anyone out there tried to connect a @GoPro Hero9 to @zoom_us on a Mac with all types of trouble.... before finally figuring it out? I’m currently in the all types of trouble phase... Tried a bunch of suggestions online with 2 different macs... to no avail.
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Artie
(@coffeegeekguy) reported
@zoom_us Yup. I tried each of them but none work. No problem with speakers but none of the mics work. I tried the built-in mic, an external webcam with mic, a Steinhauser headset and a generic USB headset. None worked. Can't figure out what's blocking the mic. Dell laptop is new.
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Masaki Hara
(@qnighy) reported
@zoom_us Recently Zoom on Android started to always use the device's speaker regardless of whether there's an earphone. It even affects other apps' sounds when Zoom is running! How can I fix this?
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Bossgod
(@imBossgod) reported
@zoom_us I have contacted that department, submitted 3 tickets already and the issue has not still been resolved yet... I keep getting an automated reply that my ticket has been filled and nothing more...
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Hypatia
(@Amusedrice) reported
@Independent @zoom_us' new problem is censorship and placing morally/ethically challenged people on their board like..@t_tenglish.
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Antifa Spherical Cow 🏳️🌈🖇
(@lbutlr) reported
Good job @zoom_us allowing Login with @apple ONLY on iOS. Guess I’ll uninstall the macOS client until you lot rent a clue, or use @discord
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Duncan Williamson
(@todlad52) reported
@zoom_us is this a bug? when using power query on a google meet call, the power query editor would not show to the audience while the excel worksheets would. this was using your paid for service
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Artie
(@coffeegeekguy) reported
@zoom_us Your app cannot see my new Dell's mic. Dell diagnostics show the mic works fine -- just not with Zoom. How do I fix that?
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Chris Moose
(@moosechris) reported
@alanlepo @rwang0 @zoom_us 8/end — but if all they do is re-develop gmail themselves they will have a strategic blunder. If goal is ‘don’t get stuck behind existing calendar/email’ then buy into market now (hello HCL). If goal is ‘fix meeting experience’ then write a whole new way of doing this.
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dora
(@d_mgarcia) reported
@sliccardo @zoom_us Let’s make people reacher by staying home and using their service
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Arthur Lewbel
(@lewbel) reported
Many Zoom accounts at Boston College are down currently (can't be logged into), and BC IT says other universities are affected as well. #Zoom @zoom_us
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NealR
(@Clear_Capture) reported
. @zoom_us do you still have an app that can be installed onto @LGUK @LGUKCare TVs? I'm finding lots of guides that it "should" be available in the LG Content Store, but it's simply not there. Help?
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Michael Wayne
(@Michael16195263) reported
@newtgingrich Their influence and control over @zoom_us is a REAL problem. This is just one example of it. Here is my idea for a stimulus package: GET BACK IN THE OFFICES! Open up American business 100 percent. This is the only way to prevent depression. Repentance from sin must happen too!
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Rajveer Singh Lotay
(@Rajveer_786_) reported
(1) @zoom_us I would request you to fix a bug present in the latest version of zoom - 5.4.7(946) In-call audio is not being transmitted to my bluetooth headphones i.e the app is not sensing the headphones. Also because of no in-call audio being delivered to the headphones,
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Julie
(@bsbfan4life92) reported
If anyone is down to @zoom_us on NYE with Sup crushes to-go, let me know. I would totally get dressed up and do my hair/makeup just for this. @SupDogsECU
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Anush Ter-Khachatryan
(@TerKhachatrian) reported
@zoom_us has decided that it's time to remove #Yerevan from their time zones, offering only Baku, Tbilisi. If the year-end workload hit you hard, let us know and we can help reorganize yourself. Otherwise, this is simply unacceptable.
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Idris Ayodeji Bello
(@idrisayobello) reported
@Damonasi @googledrive @zoom_us Thank you. Issue with this one is it requires you to record locally first. That precludes using my phone for Zoom. I want one that goes from Zoom to Google drive directly.
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Amba
(@Ambasutherland) reported
@zoom_us anyone else can’t get zoom support to help them? I can’t believe my first tweet has to be to ask for something I pay for! @ericyuan Help! I know this year is hard but CS is failing.
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Ol Baldy
(@skuzemewoods) reported
@zoom_us Hey Zoom-- you guys have any support tips on being able to login just fine on the app, but bouncing back on the browser? I can't access the profile to give the code for chat support lol
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Davis Wallacè
(@DWall52) reported
It wouldn’t be a 2020 Christmas without @zoom_us “issues”
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Dave Michels
(@DaveMichels) reported
@ChristopherKoel @voipnorm @zoom_us There is not much opportunity to fix email or calendar with just the client. But yes the new solution shouldn't involve a separate client.
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Ms. Smith English
(@MsSmithNauset) reported
@Nicolemens @RachelJachino @zoom_us Google Meets emails attendance at the end of every class. Not having to open yet another thing, find the right button, etc. would be a huge help to teachers. Make it easier please!!! Thank you.
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Rebecca Lerner Depew
(@rebeccall80) reported
@amyecheetham @JStrauss6 @zoom_us They really need to fix the UX on that - it’s the “reply all” nightmare reimagined.
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Dieter Scholtyssek
(@Scholty) reported
Tech support for @zoom_us stinks. Phone tree hell and once you get in touch with someone their level of care is pretty close to 0. Problem is still unsolved. That is all!
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Kellz
(@damizzez54) reported
@zoom_us Why are you so damn expensive? Why are you being greedy while there is a pandemic? Noone has the money to afford your service! Why do you tease us with teaching excellence and pull the ball away because of money? Our kids, the future deserve better, do better!-Teachers