Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (33%)
• Sign in (27%)
• App Crashing (20%)
• Multimedia (13%)
• Glitches (3%)
• Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Cranberry Township	Connection	14 hours ago
Swadlincote	App Crashing	10 days ago
Mesa	Multimedia	13 days ago
Obdach	App Crashing	16 days ago
Eye	Connection	18 days ago
Crewe	Connection	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John D Brownlie (@johndbrownlie) reported 2 minutes ago

  Somehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning

• 
  Mai Somaa (@MaiSomaa) reported 2 minutes ago

  @zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page

• 
  Kashef Majid (@KashefMajid) reported 6 minutes ago

  Is anybody else having problems with Zoom this morning? @zoom_us

• 
  Anurag Debnath (@ADN_here) reported 6 minutes ago

  @zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏

• 
  YASHVI SANGHAVI (@YashviSanghavi) reported 9 minutes ago

  @zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...

• 
  Pulentomario (@Pulentomario3) reported 16 minutes ago

  @zoom_us hello, good night, your application is damaging the telephone equipment, my daughter's cell phone damaged the camera and presented several problems, the flashlight was predestined, the data from the google account was lost, the same thing happened on my cell phone

• 
  Nitin Jain (@nitinjaipur433) reported 16 minutes ago

  @zoom_us dear zoom team, I have an issue with reference to your services. Please share your email where I can raise my quarry

• 
  Anastasia Piliouras (@anapiliouras) reported 18 minutes ago

  @MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...

• 
  Stephen Guffick (@steveguffick) reported 22 minutes ago

  @zoom_us Echo the last. Why wont you interact with customers that have problems

• 
  The London Writers' Salon (@WritersSalon) reported 24 minutes ago

  If you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)

• 
  Rachel Lawson (@rachel_norfolk) reported 25 minutes ago

  I really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.

• 
  Leslie Truex, Literary Agent (@ltruex) reported 27 minutes ago

  Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?

• 
  Nathan Maharaj 🦖 (@nrmaharaj) reported 28 minutes ago

  @zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.

• 
  Matthew Magbee (@mmagbee) reported 28 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  Ann Lee (@leeannindonesia) reported 30 minutes ago

  @PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.

• 
  TheRealPomax (@TheRealPomax@mastodon.social) (@TheRealPomax) reported 32 minutes ago

  Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.

• 
  SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 33 minutes ago

  @CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.

• 
  Urbano Network (@urbanonetwork) reported 36 minutes ago

  I have been on @zoom_us chat for an hour, on my third assistance having swerved the terrible AI and still no nearer to answering this question: On the Pro plan can you host webinars below 100 people? Three staff don't know

• 
  Jordan Tobin (@jordandeelight) reported 38 minutes ago

  @zoom_us I need to make a complaint regarding customer service, how can I direct this please?

• 
  Julia Graham Ⓥ (@juliamarygraham) reported 38 minutes ago

  @WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.

• 
  Christos Karamanolis (@XtosK) reported 40 minutes ago

  @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

• 
  Tim Gray (@timgray101) reported 41 minutes ago

  @zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.

• 
  Ómid M. (@moids) reported 43 minutes ago

  @pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.

• 
  John Nash - Game theory, my theory. (@AntichristJebus) reported 45 minutes ago

  @madebygoogle @Google @zoom_us Google permabanned me from YouTube because I was exposing a psychopath YT "We have determined that your account will remain terminated.. You won’t be able to access or create any other YouTube accounts. For more information about account terminations, please visit our Help Center

• 
  Tony - Pod Guy - Groves (@Trickstersworld) reported 45 minutes ago

  Christ the @zoom_us customer service makes Eir look good.

• 
  Asrin Sah (@TeksinN) reported 50 minutes ago

  @zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it

• 
  Jerome Klodzinski (@t04f) reported 53 minutes ago

  @bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.

• 
  HOURLY LIFE of Fred Campos (@FredsDaily) reported 54 minutes ago

  10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

• 
  Pierre Bruynooghe (@P_Bruynooghe) reported 55 minutes ago

  @zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?

• 
  Kelsey Knight (@kk2nite) reported 55 minutes ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation