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Zoom status: messaging issues and outage reports

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Full Outage Map

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 33% Connection (33%)
  • 26% Sign in (26%)
  • 22% App Crashing (22%)
  • 15% Multimedia (15%)
  • 4% Glitches (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
Hayward App Crashing 3 days ago
Bristol Sign in 10 days ago
Crewe Connection 13 days ago
Omemee Sign in 14 days ago
Perth Connection 15 days ago
Noida Multimedia 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • wasim80
    Wasim Ahmad (@wasim80) reported

    @zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

  • nitinjaipur433
    Nitin Jain (@nitinjaipur433) reported

    @zoom_us dear zoom team, I have an issue with reference to your services. Please share your email where I can raise my quarry

  • RobOfTheTonks
    Rob Tonks (@RobOfTheTonks) reported

    @bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.

  • derekmajor
    Derek (@derekmajor) reported

    @zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.

  • CorreaToe
    Efforting (@CorreaToe) reported

    I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.

  • felisa_reynolds
    Dr. Felisa Reynolds (@felisa_reynolds) reported

    Soooooo @zoom_us is down for us @Illinois_Alma?

  • b_son4
    bson 👨🏼‍💻 (@b_son4) reported from Manteno, Illinois

    @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

  • usableknowledge
    usableknowledge (@usableknowledge) reported

    @zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.

  • kobenimeal
    kobenimeal (@kobenimeal) reported

    @brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!

  • amitGodbole
    Amit Godbole (@amitGodbole) reported

    @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

  • Rixards_All
    Ricardo (@Rixards_All) reported

    @zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!

  • PinayKeto
    PinayKeto (@PinayKeto) reported

    @LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....

  • KashefMajid
    Kashef Majid (@KashefMajid) reported

    Is anybody else having problems with Zoom this morning? @zoom_us

  • anapiliouras
    Anastasia Piliouras (@anapiliouras) reported

    @MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...

  • roboticdinosaur
    Robert (@roboticdinosaur) reported

    @zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)

  • skullady_malady
    Skull Lady, Annoying Libertarian (@skullady_malady) reported

    @zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.

  • tiffani
    Tiffani Ashley Bell (@tiffani) reported from Stanford, California

    She was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.

  • lennyhopipola
    lenny almatsier (@lennyhopipola) reported

    @MikeDemler @zoom_us Hi is there any update to solve this issue? Because i have the same problem with my zoom account (my acc is disabled) and I already chatted with the support team on the web and it’s not helpful at all.

  • MyratheAuthor
    Myra Jolivet (@MyratheAuthor) reported

    @zoom_us of all the great things you do, customer service is sadly not one of them. Just devoted an hour to bot-dom, emails, and no answers. A simple problem likely could've been cured with a convo, but no human. I just can't...

  • AGU_EPSP
    AGU_EPSP (@AGU_EPSP) reported

    @MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.

  • b_son4
    bson 👨🏼‍💻 (@b_son4) reported from Manteno, Illinois

    @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

  • OgaSodje
    Sodje (@OgaSodje) reported

    @TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard

  • j15ldw
    Leigh (@j15ldw) reported

    @zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?

  • lai1205
    Melai (@lai1205) reported

    @zoom_us please help me someone used my credit card to purchase a zoom account..

  • lilydwoskin
    Lily Dwoskin O'Neil (@lilydwoskin) reported

    Does anyone else experience this glitch in zoom? When I schedule meetings, periodically registration checks itself sometime after I create a link without my knowledge or any action on my part. Zoom support says there is no issue on their end. It's super frustrating! @zoom_us

  • ltruex
    Leslie Truex, Literary Agent (@ltruex) reported

    Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?

  • shawnandthecity
    Shawn (@shawnandthecity) reported

    Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

  • Pulentomario3
    Pulentomario (@Pulentomario3) reported

    @zoom_us hello, good night, your application is damaging the telephone equipment, my daughter's cell phone damaged the camera and presented several problems, the flashlight was predestined, the data from the google account was lost, the same thing happened on my cell phone

  • MoodieStrat
    Andrew J. Moodie (@MoodieStrat) reported

    is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

  • Kanadatreff
    Kanadatreff (@Kanadatreff) reported

    @sarahflorman @zoom_us Try the login with the Zoom client!