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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Zoom Outage Chart 12/01/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  1. Connection (40%)

    Connection (40%)

  2. Sign in (32%)

    Sign in (32%)

  3. App Crashing (16%)

    App Crashing (16%)

  4. Glitches (5%)

    Glitches (5%)

  5. Video (3%)

    Video (3%)

  6. Multimedia (2%)

    Multimedia (2%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesFaribault Sign in
GermanyBremen Sign in
CanadaLloydminster Glitches
EcuadorGuayaquil Connection
United StatesMountain View Connection
United StatesSanta Rosa Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • coffeekate2 Kate Oppenheim @Coffee&Kate (@coffeekate2) reported

    @zoom_us how do I complain about an upgrade payment being taken but no upgrade provided? The online contact provided to get help are worse than useless.

  • TheMudlily 💛💛Madame Vice President KH💛💛 (@TheMudlily) reported

    Keeping with my son's upset that his name is wrong in @zoom_us , I assured it him it would be okay. I was more worried about any trans kids or kids whose names might not be legally changed but would be outted by this glitch, and the 12

  • charuc47 charu chandna (@charuc47) reported

    @zoom_us I have bought premium subscription of Zoom Account but the host is unable to share any file during a meeting. Kindly help!!

  • ShaZMJaxn MDP Shaz Mohammad (@ShaZMJaxn) reported

    hi @zoom_us can you please help me with the configuration for my zoom video? i am a zombie everytime i open up my virtual background

  • E_Walshie Erin Walsh (@E_Walshie) reported

    @zoom_us I have been legit trouble shooting your pre assigned breakout rooms for weeks! I spent 1.5 hrs tonight trying to prep for a huge meeting I have on Thursday. How is it that such a large company tech company is so poorly staffed to help its end users? #help #zoomswack

  • 3scorciav Victor Escorcia - #NHSCovid19App #wearmask 😷 (@3scorciav) reported

    Oh great #twitterverse, has anyone tried speed dating apps? I heard that one kinda fix the cocktail party issue where @zoom_us falls short I also heard that @Webex allows to create bubbles during meetings hasn't heard about an app to host online cocktail parties comments?

  • King_Berry Mr. Make It Go Away (@King_Berry) reported

    @zoom_us working terrible this morning....

  • dacort Damon Cortesi (@dacort) reported

    Anybody had a problem with @zoom_us where the screenshare starts, but then either freezes or just shows a black screen (when you switch tabs in Firefox)? Driving me crazy - I keep having to switch to Google Meet to be able to share. :(

  • reispectful reis (@reispectful) reported

    @zoom_us fix ur ****, i swear my **** gets unmuted randomly whenever I’m singing

  • helpful_pete Pete Wilcox (@helpful_pete) reported

    @palvaro @zoom_us imagine the space of 'people who attend my mandatory meetings' and then think about how well this sort of complaint would go if i made it every time it was an issue

  • charuc47 charu chandna (@charuc47) reported

    @zoom_us Tried, still not working

  • NingNingCheang Ning Ning Cheang (@NingNingCheang) reported

    @ImposterSbl @zoom_us We had the same issue since Sep. Spoken to zoom US twice and was told they couldn't help as we're UK. They gave me a contact name for UK and he didn't even bothered to get in touch. Perhaps we're not deemed worthy enough to be considered as K-12?! @zoom_us 😠

  • peterlorentzen Peter Lorentzen (@peterlorentzen) reported

    @samuel_wade @NeysunM I think in the paid version you can actually have the main presentation on Gather also. The person "on stage" broadcasts to everyone. Seems attractive given the censorship issues with @zoom_us, but problem is everyone's used to it and we've subscribed already.

  • Mr_redjumpsuit Mark Pilipinas (@Mr_redjumpsuit) reported from Aulnay-sous-Bois, Île-de-France

    @zoom_us our group is trying to access our zoom account but it keeps having an error? What ahould we do?

  • 210Darryl Darryl Hunt (@210Darryl) reported

    So @ww_us charges $40/month to be part of the organization but is about to shut down a ton of virtual meetings because they're not attended by enough people. 40 minute meetings are free on @zoom_us. I wonder how many people will realize they no longer need Weight Watchers?

  • ellenberlin Ellen Berlin (@ellenberlin) reported

    @zoom_US users — please help me troubleshoot: When I’m on a call with a lot people, I lose audio for about 3-4 secs every 5-10 mins— and get a message That says internet connection is unstable — ISP says internet is fine. Anyone else have this issue?

  • hedwiglugaro Hedwig Spitzer - intérprete y traductora (@hedwiglugaro) reported

    @ABiesiedin Sadly, not for the inclusion of all #Terps not working from a hub. Once we were 3 teams of #Terps and one was blind. He couldn't work on platforms. The best was @zoom_us. He could get to being assigned as a #Terp but couldn't click on the accept button. He had to be replaced. Sad

  • pvouzis Panos Vouzis (@pvouzis) reported

    @Stefanogridelli @zoom_us I have Google WiFi but still having issues on the far corner of the house. I am trying to verify if cabling would fix all that. If it does I will pull cables.

  • JediJamez JT Dahl (@JediJamez) reported

    Hey @zoom_us I’m a private tutor, for the past year I’ve been able to do meetings that are over an hour. How come all the sudden it ends my meetings after 40 mins unless I upgrade? BULLSHIT. My business has already been hurt enough by the pandemic. Fix this.

  • h_rbond Hannah Bond (@h_rbond) reported

    Interesting (yet predictable) to hear how many other ppl have such major issues with @Virgin's shoddy @virginmedia. It's not a surprise given that I haven't got through a @zoom_us call w/video for weeks! They certainly aren't a service provider. It's more like day light robbery!

  • anand003 Anand Vishwanath (@anand003) reported

    NBN down 😑. No idea why and earliest technician available from @NBN_Australia @Telstra is 48 hours from now. Dreading 2 days of @zoom_us calls on 4G now 🥺! Crappy telco infrastructure is probably the single biggest deal breaker to remote work in Australia.

  • E_Walshie Erin Walsh (@E_Walshie) reported

    @zoom_us I have been legit trouble shooting your pre assigned breakout rooms for weeks! I spent 1.5 hrs tonight trying to prep for a huge meeting I have on Thursday. How is it that such a large tech company is so poorly staffed to help its end users? #help #zoomswack

  • JinSooDHuh Jin-Soo Huh (@JinSooDHuh) reported

    Does @googlechrome shut down for anyone when they open @zoom_us ? Started happening when I upgraded to @Apple Big Sur OS so wondering if those are connected.

  • Rampraveshpal7 Rampravesh pal (@Rampraveshpal7) reported

    @zoom_us plz give at least 60 min free in this pandemic situation to talk with our students. we are facing many problems in online study. No one see the ground situation. Our students .......

  • garymross Gary R✪SS (@garymross) reported

    No wonder Zoom @zoom_us is so much more popular than @Cisco WebEx. The whole point of web conferencing is it crosses borders. Live in Japan & WebEx only offers Japanese as the language. How can the team of a tool that so fundamentally about communication not get this basic issue

  • ellyvstheworld ellyvstheworld (@ellyvstheworld) reported

    Hey @zoom_us - I can't contact support because I'm on a "free" account, but I'm supposed to be on enterprise. Please help! Can you get in touch with me? Somethings broken...

  • KatyCantSpell Katy Weathington 🏳️‍🌈 (@KatyCantSpell) reported

    Is @zoom_us absolutely broken for anyone else right now?

  • Ova_Dia Lady Di (@Ova_Dia) reported

    The students who miss class are the most underserved. They shouldn't be punished because their school district is under water and can only afford the free version of your service @zoom_us

  • MarlaCarfizzi Marla Carfizzi (@MarlaCarfizzi) reported

    .@zoom_us Hello. I have been having issues with the client all day. It says Error 5003. I have uninstalled, reinstalled, restarted my computer, tried wifi and hotspot. Nothing has worked. I can still access my meetings through the website. Please help!

  • tinofotos Tino (@tinofotos) reported

    Dear @zoom_us Team! My wife is a K-12 teacher in Germany and has registered with Zoom. She has filled out the form to apply for the 40-minute limit to be removed. Unfortunately it did not work. Can you help?