Is Zoom down?

Anyone know how to contact @zoom_us tech support with critical bug? Paying a LOT of money for business-critical pro subscription and cannot now schedule any meetings. It's taken them 4 months to not-resolve a billing issue so definitely can't wait that long again!

@zoom_us There seems to be a problem for phone users calling in to Zoom in and around the Montréal area. Is there an outage of sorts?

@zoom_us we've had enormous problems today with the new Passcode system. NONE of our students can get in using links. Your support chatbots tell me they're still learning and don't understand. Can anyone real help?

@swinning_ @zoom_us Thanks for asking. A few of our teachers have lost internet connection (or had another tech issue) and left the call. It leaves all of the kids in the meeting alone. We would love if the whole meeting would just end. #edtech #edtechchat

@zoom_us Thanks for not telling us of the drop in video quality in a paid service. Not good customer service, having to Google why the video was of such poor quality.

@zoom_us I've been providing details on an ongoing issue for months. Your team still has not forwarded the bug to engineering. They continue to ask me over and over for the information I have already provided in thorough detail. This is a business account. What is going on?!?!

@zoom_us your customer service is trash. How disrespectful that I can only call if I’m a pro account holder. I need help

“We found some of the top sales reps we hired didn’t have any sales background to sell video conferencing service before” ~ Eric Yuan, Founder/CEO of @zoom_us.

@zoom_us Has anyone figured out how to delete chat messages? I finally broke down and just gave Zoom my money because I figured that would unlock the power. Nope. This teacher is still stuck. Anyone know how to do it, or, how much I have to pay Zoom to make it happen? #edtechchat

@zoom_us I’ve been waiting since May for support to address my issue in Zoom with meetings not showing up in the upcoming event report. All I get are emails talking about Covid asking me if I still need help. Well, I do. Case 5517701. Please help.

@Clairemumof3 @zoom_us I’ve done all the obvious things. I’ve turned my laptop on and off, I’ve deleted and re-installed the app. It works fine on my phone so it’s not my profile. It’s definitely an issue with the laptop version not finding the integrated camera.

Any @zoom_us experts around? Can I upgrade already scheduled webinar to accommodate more attendees? #Zoom #Help

@zoom_us Need urgent help. Can’t find anything in Support. Just spent significant time creating recorded presentation with co-host. Somehow, she is never visible in the recording (she recorded on her end). Is that because she hid Self-view? We are on deadline to submit. Plz help.

yo @zoom_us whats happending ur app me and my friends cant talk anymore only here fix yo app cuh @kuxts cant join too help yo app please bro

Does anyone have any tips for using @zoom_us with slower internet? I have some important zoom meetings coming up and I’m learning my Internet is the issue. I have no issues with google meet. I have tried keeping my camera off with limited results. TY!

@VictoriaNextUp @zoom_us It can be spoken if the loudspeaker icon visible? Could still be an issue though

@zoom_us I don't trust your enterprise version now. That's some serious back-end encryption problems. Coding at 5.6.0 sloppy too.

@zoom_us having major issues!

@zoom_us is there anyone available in your support Team? The service is appalling considering I am paying to use it.

hey @zoom_us when I try to start a meeting I just get an error message with the code 3010. Any help?

@zoom_us I can't launch a zoom meeting, even with two different accounts. Error code: 3010. Can you please help? Thankyou

@zoom_us I’m sure company execs around the world will be fed up by the end of next week after spending all if@their precious time tracking down their assistants (in this remote environment) just to get the meeting started. They’re going down. Sell your stock!

@zoom_us Hey team! I have create a Zoom meeting for my friends and I. Unfortunately they are unable to join my meeting as they are left on the "Waiting for host to start meeting", when in actual fact, I have already started the meeting. Are you able to rectify this issue?

@Loic_French @zoom_us IT at your institution should have it set that you have to log in with your credentials, and then you have ultimate control on who is there or not. If there is an issue, you are able to dismiss someone from a given Zoom session. I have done so several times.

@zoom_us Zoom sucks on Chromebooks, and it’s killing our kid’s attempts to distance learn from schools. You know it, we know it. Drop an update to 5.0.0, and fix the problem. #makezoomworkforkids #withoutoneupdateyourenoteventrying

Still a valid issue, still no reply or reaction whatsoever from @zoom_us. Pity!

Dear @HP @HPSupport I chose the Envy x360 Ryzen 5/15 2 months ago. I paid just under 1K. You *must* be aware there is a problem with audio crashing/loud buzzing sound in @zoom_us Perhaps related to #windows10 WHY have you not provided a fix for your loyal customers?!! Rob

Still no answer from an agent from @zoom_us to the-mail I sent back in march regarding a billing error!!!. Not sure if they are overwhelmed or incompetent...Definitely not customer service oriented ..may be it's time to change to @Google Meet

Still no answer from @zoom_us to the-mail I sent back in march!!!. Not sure if they are overwhelmed or incompetent...Definitely not customer service oriented ..may be it's time to change to @Google Meet

@zoom_us The update to zoom app 5.3.0 did not fix this issue of split screen while sharing.