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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (48%)
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Sign in (24%)
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App Crashing (14%)
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Multimedia (7%)
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Glitches (3%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ihlow |
Connection | |
 Bogotá |
Connection | |
| Krefeld |
Connection | |
 Hermosillo |
Multimedia | |
 Palo Alto |
Sign in | |
| Channahon |
Video |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Scherlis
(@Scherlis) reported
.@zoom_us: (Has long-standing, silly, UI bugs. And error-ridden help articles discussing nonexistent settings.) Also @zoom_us: (Has no obvious way to report bad help articles, nor bugs. Just a pathetically-bad chat bot.) THIS is how a popular app stays flaky! #UXFail
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Brett A. Becker
(@brettabecker) reported
@zoom_us Thanks. I disconnected from my wifi network and reconnected (to same one) and error was resolved.
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sdub74
(@sdub74) reported
So @MicrosoftTeams is supposedly available for personal accounts, yet I’m told my Microsoft 365 Personal login isn’t set up for Teams. I try my non-365 Microsoft account and I’m still not set up. This is why people use @zoom_us - it just works and is simple to use.
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Colin Overweg, CFP®
(@advizewealth) reported
Has anyone successfully upgraded their @zoom_us account to "zoom united" for bundled phone service? I've been trying for 3 weeks 🙃
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Steven Tattum
(@modtl11) reported
@zoom_us I can't login via Facebook on my Zoom client on my Windows PC. All it does is take me to the web client. I want to open it in the actual Zoom program client as usual.
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Winlar (Voter and Winner)
(@Winlar) reported
@zoom_us Here's a thing about Zoom as a teacher. If the Internet hiccups one little bit, it kicks you out of your own meeting, puts a random kid in charge as host, then won't let you back in unless the teacher (you) admits you back, which you can't do. Zoom, fix this!
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Richard Mincher
(@Rmincher) reported
@zoom_us please help. All of a sudden I cannot share my screen whilst hosting a zoom call. It just shows a black screen to other participants. I have enabled access etc. and still nothing. I have also tried with the new update installed for Mac M1 chips and without
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yup
(@pimplable) reported
@zoom_us pls fix your support!! I have one class that requires me to login to my zoom account to join but my account is disabled for some reason. I have tried with your website support but The help is useless. I tried calling because your website support could not help and guess
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Miss Padfield
(@miss_padfield) reported
@nadnosliw @zoom_us I haven't had issues with the browser version (I use Chrome) but wanted the app so I wasn't having a million tabs open at once and could find it more easily. The live lessons have gone fine but other parts have been seriously lagging
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#JOY
(@Dhammananda_Joy) reported
. @zoom_us Hi, I wanted to subscribe but the mode of payment is with credit card only... Is there any other means of payment??? #Help
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WhatsAbschalten
(@whatsabschalten) reported
@jordanhgreen @signalapp @zoom_us Officially, group calls have only been available since mid-December. Since then, there have been no expansion plans. But that should certainly not be a problem.
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Graham S. Miller, CFP®
(@GrahamMillerCFP) reported
@advizewealth @zoom_us Their service is great but their customer service is atrocious. Please let me know if you are successful.
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Shona Lemmon
(@sholemmon) reported
@zoom_us Why am I not seeing Video as an option when I am adding a virtual background? It is defaulting to allow images only. Help please!
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Shubham Pacharne🇮🇳
(@imShubhamP) reported
@zoom_us Hey I am upgrading from Basic to Pro version in India. But there's a problem - it says the payments can only be done using credit cards and I only have a VISA debit card. Can you help me out ?
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Teeebz ♕
(@acupof_Tiba) reported
@zoom_us help! I am having issues displaying my name because my last name contains “***” in the middle of it. Can someone help me??
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Angus Jenkinson
(@angusjenkinson) reported
Hey feedback: @eventbrite seems to have switched off all direct help? And @zoom_us they are making a hash of connecting to you for my event — spent 30m on a routine link that always refused to connect. So no link for the online event. Talk to each other please
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Jeff Smith
(@j61smith) reported
All @zoom_us @MicrosoftTeams users: please stop using your computer’s microphone. Your audio is terrible. A simple headset sounds much better. #zoom #audio
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Dimity Kirkwood
(@kirkwood_dimity) reported
@bhfjohns @zoom_us Hi Bridget, I'm having the same problem!! Were you able to work it out?
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Shona Lemmon
(@sholemmon) reported
@zoom_us Hi, yes seems that my Mac’s Core Processor not sufficient high spec as I saw warning message when I reinstalled Zoom as a final attempt to troubleshoot. Might be helpful if this message can be recalled from settings etc. Thanks for your help.
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Liz Morgan
(@Social_Morgan_) reported
from
London, England
@zoom_us I’ve been in touch with about our Zoom pro and webinar account as you’ve cancelled both of these in error but no one is responding to my emails! Please can someone get in touch!
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John A. Carpente
(@DrJohnMTBC) reported
from
Queens, New York
Anyone else having issues with #garageband interfacing with @zoom_us & @FocusritePro ? Thoughts? #AcademicTwitter
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James Reed
(@nebiim) reported
@zoom_us @Forbes @zoom_us. You've billed me for months while only giving me access to the free plan. I've tried REPEATEDLY to talk to someone about this. I can't even cancel because your website says I'm on the free plan. I can't get a person on the phone bc help only talks to paying customers 😡
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Lenne Klingaman
(@LenneKlingaman) reported
@zoom_us This video preview dialog feature doesn't seem to always work. It used to before every call and now it recently has stopped despite my settings being set up as you described! Help?
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FemaleTruth
(@Miss_Insight) reported
@zoom_us registrant to my webinar receives confirmation emails but they do not show up on the Host's registration list. Registrant to my webinar gets false cancellation emails. I contacted support. Horrible experience. No resolution. Hence, a tweet. Please help.
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Jason Karns
(@jasonkarns) reported
@zoom_us Cmd+W is broken on macos Big Sur. it doesn't just close the single foreground window but exits the entire call 😡
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Paul Yates
(@PaulCoffeeFreak) reported
@zoom_us I need to provide call-in access for non-camera users in my invite. Am I able to do so with my free account? All my invite shows is a web link. Little help?
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Ebony Jade Hilton, MD
(@EbonyJHilton_MD) reported
@mutalenkonde Don’t let them forget that walk as you login to @zoom_us. They can see it, sis!
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Brett A. Becker
(@brettabecker) reported
@zoom_us It would be great if that error message could say something much more descriptive: indicating a connection issue, asking the user to check connection, firewall, antivirus, etc. and include useful links. Then "if all else fails, contact support <details here> with error 100006000"
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Tori D.
(@toriinks) reported
Is @zoom_us down ?
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Orla saw Ari 19/09/19🐝🖤🏹
(@spnariana78) reported
@zoom_us used zoom today for a lesson. completely powered down my Kindle even though it was fully charged. Now it won't turn back on at all. Attempted to join the meeting on a different device and couldn't. Not a good app. Really annoyed