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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (33%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (5%)
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Video (4%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Palo Alto |
Sign in | |
| Channahon |
Video | |
| Kansas City |
Sign in | |
| Springfield |
Multimedia | |
| Georgetown |
Connection | |
| Dayton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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¿qué tal?
(@Gurlllllllllll2) reported
@zoom_us The internet is not working
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Dan 🧑🏻💻
(@GigabiteDan) reported
@zoom_us Thanks! Yeah the issue is on the iPad. On iPad though there is no such difference, it’s all speaker. In any case, OK, pushing the button on the screen can silence— but it is standard UX that simply dropping vol to 0 mutes, not sure why the iPad app devs would override that 🧐
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cee bear
(@CaramelBear81) reported
@zoom_us Hi, do you have a consumer service number in the U.K.?
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Steve Mahoney
(@_steve2_) reported
So here's the thing that is the major privacy - hipaa - legal issues with @zoom_us You don't know who else is in the room with a person What is being recorded Judges threaten that this is illegal but it is virtually unprovable tested stuff already Imagine if....
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Kathryn Arnold
(@integratingtech) reported
@zoom_us I can only see you from the nose down.
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Giuseppe Munno
(@Talk2Giuseppe) reported
@zoom_us - Until you're willing to fix bugs, please make older versions available for download so us working folk can roll back to a working version of your software. ie: Linux Version.
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αηgєℓα αℓι
(@angylala_) reported
Tbh @zoom_us is complete trash. Needed help on an audio issue but they literally provide NO customer service for people who have the “basic” (free) membership? How is there no online support for an app that’s literally providing virtual tools??
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santosh
(@santoshC4D) reported
Recently unable to use zoom aap on pc. I reinstall the aap then also it is not working. Please suggest what to do @zoom_us
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Renee Dale
(@rendale) reported
from
Santa Monica, California
@zoom_us I know I don't have the best Wi-Fi but my daughter is having continual issues with zoom with her class being dropped from the class and then having to log off the computer and back on again.
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Aarav Vats
(@GauravV37790950) reported
@zoom_us You should make some solutions for your system in mute and unmute,The people think their mic is closed and they say anything If I am speaking the outside, it sounds even after shutting down my mic, so it is very messy Please fixit @zoom_us #zoom #shwetayourmicison
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Melik Sayilir
(@drmeliksayilir) reported
@zoom_us ‘Sir, there is connection problem’
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Chris McDonald
(@ChrisMcD45) reported
@zoom_us Hi I am in the middle of a webinar and my chat function is not working. What can I do?
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Will Kramer
(@willkramer) reported
@avc Thanks for bringing awareness to this problem. A more cost effective solution would be a software update by @zoom_us to allow approved virtual backgrounds selected by the schools. Perhaps even force all students to use backgrounds when on cam so everyone is viewed the same.
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A Christmas Adult Beverage
(@TheWheelMe) reported
@zoom_us Neither the help documentation nor the interface makes clear whether this setting is applying the noise reduction on my microphone or on all of the signals coming to my speakers. The distinction matters: I am unsurprisingly less bothered by my own potato chips that other people's
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Jan.29♒️
(@dreamsofmula_) reported
@zoom_us y’all need to fix this ****
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not the impostor
(@halftes6) reported
why does my cursor speed slow down so much whenever @zoom_us is focused? 😢
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creative muddac*nt 💙🗽🇹🇹
(@zessergyal) reported
@zoom_us i’d love to find a solution to my video turning green before & after sharing my screen .. it’s extremely frustrating .. it has something to do with the nvidia driver but nobody has a solution.. HELP!
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Margie
(@margarinemargie) reported
@AshleeMBoyer @zoom_us I try to ask out loud or in the chat that the host turn the captions on at the beginning of meetings to help with awareness. I really don't get why they can't be turned on automatically.
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Camille Bianca
(@either_is_fine) reported
The fixes on YT aren't working!!! 😭😭😭😭😭😭 @zoom_us help???
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Lara Laurence Taylor
(@LaraLaurence) reported
@strike_a_light @zoom_us How big do you need guys? I should be able to help. X
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Syed Mohammad Akmal
(@b5eaf56a3b0b4c1) reported
@zoom_us I am facing issues in zoom since 8 days but no resolution
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Steven Jones
(@officialsjones1) reported
@zoom_us this email only feature for handling discrepancies is becoming stressful, @UMich locking all the accounts with an .edu address is preventing us from accessing our account. I have tried to get someone to give us access and it’s not working
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Robert Main
(@robertmain_) reported
@acar321 @PhilippeLoctaux @zoom_us Hangouts or Skype don't seem to have this issue. Just zoom.
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TN
(@TradingNimbus) reported
@zoom_us @Skype can you guys help congress out with their hearing quality? The sound is horrible. #roaringkitty #RobinHood $Gme $zm $msft
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GT Walker
(@GT__Walker) reported
@zoom_us Can someone, an actual human, please contact me about Zoom issues I am having? Your chatbot is useless and very frustrating to deal with, and I can't find any other way to get in contact with you.
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Keara
(@thismomstired) reported
@zoom_us Your most recent update has rendered many youth chiro me books absolutely useless for e-learning that is 100% taught in zoom. Contacted support and was told my only option is purchase another computer for our kid. We’ve gone 6 months with no issues.
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#DaddyPirate
(@rusheurope) reported
@zoom_us This platform is utter ****. The customer service is even worse. Total waste of ****** time!
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Sunal Mody (Sunny)
(@Sunal14) reported
@zoom_us Dear Zoom team, I want to make suggestion regarding an issue while transferring control to others, they are not able to type { } braces but zoom shows [ ] brackets instead of { } braces.... Please clear the bug.... Thanking You
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Reyal-
(@gibran1218) reported
@zoom_us Everybody look down and mute yourself... (yea pickles on the sandwich is fine) 😤
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Roman Meerson
(@Homich1991) reported
Idea of turning on cameras on team meetings breaks on the bad internet connection problem of some guys…. Won’t it be killer feature to have button “Disable all income video stream” what do you think? @zoom_us @MicrosoftTeams