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Zoom

Zoom down or not working? Current app problems and status

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 37% Connection (37%)
  • 33% Sign in (33%)
  • 13% App Crashing (13%)
  • 10% Multimedia (10%)
  • 3% Glitches (3%)
  • 3% Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
Crewe Connection 2 days ago
Crewe Connection 2 days ago
Hamden App Crashing 4 days ago
St Albans Sign in 5 days ago
Milwaukee App Crashing 5 days ago
Bideford Sign in 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • TJoseph54
    Tobey (Investigate and prosecute) (@TJoseph54) reported

    @zoom_us I am missing the background option. I have a paid account. Tried all your options in help, no luck. Using IPad, and meet your requirements. What do I do?

  • LanaFranks
    Lana Franks (@LanaFranks) reported

    @zoom_us @JharnaPariani I have the same issue. Reported it but no response yet.

  • jburshaw
    Joshua Burshaw (@jburshaw) reported

    @Sasky @zoom_us So time to burn the house down?

  • elmahar
    Elma Harmans (@elmahar) reported

    @zoom_us No we cannot!!! Because of the issue we have! That is just it!

  • catherinem23
    Catherine Mangan ๐Ÿ’ (@catherinem23) reported

    @zoom_us screen sharing audio is always a problem with my iPad Pro but never on my other devices... can you tell me why? I have checked settings etc

  • ujjjjwall
    Ujjwal Sharma (@ujjjjwall) reported

    @zoom_us Is the raise hand option disabled?? Not able to raise hand ...pls fix the problem with the new update

  • walvenardo
    โœจ๐–๐š๐ฅ๐ฏ๐ž๐ง๐š๐ซ๐๐จ๐ŸŒน๐ŸŒป (@walvenardo) reported

    What happen to @zoom_us? Yesterday some of webinars have a problem using @zoom_us. Because of the signal, because of the data center that have a problem, or others?

  • MadeleineSauve
    Madeleine Sauve (@MadeleineSauve) reported

    Must just be me (cuz everyone luvs zoom?!) but Iโ€™m officially pissed off at the eleventy ways @zoom_us access can be set up ๐Ÿ˜ก๐Ÿคฌ Sign in,enter code,oops glitch! Click, enter code, join with...... Sign in, to soon! Sign in 1 min before meeting...it started 1 minute ago ๐Ÿ˜ฉ #fkcovid

  • mindmodel
    mindmodel (@mindmodel) reported

    @zoom_us Please make a Zoom app for AppleTV so I can join workout classes on the big TV! :) I know I can AirPlay, but it has glitches, runs down phone batteries. I don't need to send audio or video, just watch. Version 2 can allow a login from phone for sending audio and video.

  • jonniedarko_
    jd (@jonniedarko_) reported

    @quantumtemporis No problem @zoom_us

  • TimStockil
    Tim Stockil (@TimStockil) reported

    @bobby_bridge @zoom_us Hmmm! Not had that problem. We've only recorded lessons a few times, and they were fine, both audio and video. Over to you, @zoom_us

  • movito
    Fredrik Matheson (@movito) reported

    @asitwouldseem @zoom_us Are you able to see the whole list? I certainly canโ€™t. Works fine in other video apps โ€ฆ BTW, the @Blackmagic_News UltraStudio series suffers from terrible IxD: unless a connected app is using the video, the little screen is typically blank. I returned a unit, thinking it DOA.

  • TimStockil
    Tim Stockil (@TimStockil) reported

    @bobby_bridge @zoom_us We use Zoom all the time - my wife is giving a lesson as I write - and generally it works really well. Problems seem to arise when one end of the conversation suffers from poor internet connection. Perhaps this was it. Not much you can do if it was.

  • Matta_ism
    Harpreet Matta ๐Ÿ‡ฎ๐Ÿ‡ณ๐Ÿ‡ฆ๐Ÿ‡บ (@Matta_ism) reported

    @quantumtemporis Just @zoom_us it with 1.50 min to spare that you use to fix your hairs!! Did that rhyme?

  • TimxClarke
    Tim Clarke (@TimxClarke) reported

    @nengelbrecht @zoom_us Having the same issue

  • chrisdsmith2007
    Chris (@chrisdsmith2007) reported

    @zoom_us Having an issue in meeting. The raise hand feature is only working for hosts/cohosts. The button is visible but you can't interact with it for anyone else. Keyboard shortcut doesn't work.

  • KATYAND
    KATY ANDREWS โœจ๐ŸŒ™ (@KATYAND) reported

    @maggiefok @zoom_us Itโ€™s the notification sound attached to the โ€˜reminderโ€™ that bores through my skull when Iโ€™m wearing headphones. I legit canโ€™t find a solve other than turn down the system level - which always seems to find its way back to 100000000%

  • niravbparekh
    Nirav Parekh (@niravbparekh) reported

    Hey @zoom_us, desperately need a button for "turn off incoming video". Struggling with bandwidth issues a lot of times.

  • OrYusif
    Yusif Katulie (@OrYusif) reported from Accra, Greater Accra

    How do you login the @zoom_us app with a Google Linked account? Works on the web but now I'm asked for a password I didn't provide during sign up because I clicked on google. Please @zoom_us help.

  • joelgoodman
    Joel G Goodman (@joelgoodman) reported from Austin, Texas

    @KGHart @sethodell @zoom_us The chat feature is perhaps the worst chat Iโ€™ve ever used. Like. Put a product team on that and fix it.

  • cewagnerlab
    Katie Wagner (@cewagnerlab) reported

    My semester has started up with unrelated major tech issues with home internet, my phone, and zoom. Dealing with @CenturyLink and @ATT has been a horrendous nightmare. Dealing with @zoom_us has been efficient and useful. None of the three issues are resolved. Fun.

  • WisecarverPR
    Kelly Wisecarver (@WisecarverPR) reported

    Help @zoom_us! I need a PERSON to answer a question related to #fraudulent invitations appearing. No answers/direct contacts on your site. DM me with a direct email or phone. Thanks.

  • tvjames
    tvjames+ ๐Ÿ˜ท๐Ÿ‡บ๐Ÿ‡ฒ (@tvjames) reported

    @zoom_us need an indicator when another presenter is having connectivity issues. That would eliminate the "is everyone else hearing Jim just fine?" and allow a moderator to jump in quicker and keep things rolling. Maybe a small yellow dot on their profile picture.

  • BlasterOfArt
    Trina Parrish (@BlasterOfArt) reported

    @edpuzzle @zoom_us Hey @zoom_us, today I was in a meeting and before it started, I asked the host if they could turn on captions because I struggle with auditory processing and Iโ€™m tired of it. They were eager to do it BUT COULD NOT FIND THE SETTING. THEY WANTED TO HELP AND COULD NOT.

  • NXM112
    NXM1 (@NXM112) reported

    @zoom_us What happens whenever you open a new meeting or join one that has become slow and poses various problems despite the power of the Internet. Please solve Of some of the problems I encountered 104103 104101 104104

  • Jess76827488
    Jess (@Jess76827488) reported

    @zoom_us your sign up page doesnโ€™t appear to be working, I just keep getting an โ€˜Uh oh!โ€™ Error page every time I click on it. Please can you help?

  • AlexPalombo
    Alex Palombo (@AlexPalombo) reported

    Hey @zoom_us - I'm having issues with crackly audio when I use my Bluetooth headphones. Are there ways to fix this, or is my laptop just old?

  • joe_klinker
    Joe Klinker (@joe_klinker) reported

    @quantumtemporis @zoom_us help

  • yehkyabaathui
    By That Logicโ„ข๐Ÿค” (@yehkyabaathui) reported

    @quantumtemporis @zoom_us! @Skype! HELP!!

  • bltmacomb
    Dr. Barbara Taylor (@bltmacomb) reported

    I was running a large @zoom_us meeting w/ many breakout rooms. After a couple of hours, I couldn't move people to rooms. In Dec, I closed & reopend breakout rooms to fix the issue. Today it failed. I lost all access to rooms. I had to close the meeting & restart. Thoughts? v5.4.9