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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Zoom Outage Chart 11/26/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  1. Connection (43%)

    Connection (43%)

  2. Sign in (30%)

    Sign in (30%)

  3. App Crashing (16%)

    App Crashing (16%)

  4. Glitches (5%)

    Glitches (5%)

  5. Video (3%)

    Video (3%)

  6. Multimedia (2%)

    Multimedia (2%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyBremen Sign in
CanadaLloydminster Glitches
EcuadorGuayaquil Connection
United StatesMountain View Connection
United StatesSanta Rosa Sign in
United StatesLaguna Hills Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • ccmasteller Claire Masteller (@ccmasteller) reported

    @MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?

  • t04f Jerome Klodzinski (@t04f) reported

    @bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.

  • FredsDaily HOURLY LIFE of Fred Campos (@FredsDaily) reported

    10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

  • RobOfTheTonks Rob Tonks (@RobOfTheTonks) reported

    @bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.

  • anapiliouras Anastasia Piliouras (@anapiliouras) reported

    @MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...

  • AlinaPills Stone Pills (@AlinaPills) reported

    @roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.

  • JR_GuSSi Jose Roberto Davila (@JR_GuSSi) reported

    @zoom_us I contracted an annual plan yesterday in Mexico, but at no time was it specified that the charge would be in dollars, can you help me.

  • BrightonWest Brighton West (@BrightonWest) reported

    As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?

  • BunkyFob FunkyBob (@BunkyFob) reported

    @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

  • urbanonetwork Urbano Network (@urbanonetwork) reported

    I have been on @zoom_us chat for an hour, on my third assistance having swerved the terrible AI and still no nearer to answering this question: On the Pro plan can you host webinars below 100 people? Three staff don't know

  • jordandeelight Jordan Tobin (@jordandeelight) reported

    @zoom_us I need to make a complaint regarding customer service, how can I direct this please?

  • Hempfy_Swiss Hempfy (@Hempfy_Swiss) reported

    @GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄

  • falkduebbert Falk Dübbert (@falkduebbert) reported

    @bbrundert @Logitech @zoom_us With Catalina: no problems.

  • AGU_EPSP AGU_EPSP (@AGU_EPSP) reported

    @MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.

  • KatlandKat Kat (@KatlandKat) reported

    @dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help

  • alfcnz Alfredo Canziani (@alfcnz) reported

    @zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.

  • KeithRichardLee Keith Lee (@KeithRichardLee) reported

    @bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub

  • Raumpionier Raumpionier (@Raumpionier) reported

    @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

  • shawnandthecity Shawn (@shawnandthecity) reported

    Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

  • dfytanid Dimitrios Fytanidis (@dfytanid) reported

    @MoodieStrat @zoom_us Yeap... :( Same errors here..

  • L0laya Lorena M. Olaya A. (@L0laya) reported

    @jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time

  • berniewestacott bernie westacott (@berniewestacott) reported

    Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!

  • XtosK Christos Karamanolis (@XtosK) reported

    @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

  • KaylaBlais2 Kayla’s HiFi Club (@KaylaBlais2) reported

    @zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update

  • KeithRichardLee Keith Lee (@KeithRichardLee) reported

    @bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢

  • bbrundert Bjoern Brundert (@bbrundert) reported

    Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...

  • MoodieStrat Andrew J. Moodie (@MoodieStrat) reported

    is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

  • ankit10sharma Ankit Sharma (@ankit10sharma) reported

    Dear @Zoom @zoom_us I have using Zoom pro from last 6 month, recently i am facing issues, when i try to share my screen it shows error 105002, please resolve the issue.

  • TheRealPomax TheRealPomax (@TheRealPomax@mastodon.social) (@TheRealPomax) reported

    Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.

  • luizhenrique_sf Luiz Henrique Fávaro (@luizhenrique_sf) reported

    @labs_news @zoom_us "There has been a critical error on this website"