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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (33%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (5%)
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Video (4%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Channahon |
Video | |
| Kansas City |
Sign in | |
| Springfield |
Multimedia | |
| Georgetown |
Connection | |
| Dayton |
Sign in | |
 Karlsruhe |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Main
(@robertmain_) reported
@PhilippeLoctaux @acar321 This problem is unique to @zoom_us. Other apps are fine. Meanwhile, most features that make it to windows and mac for various apps rarely make it to the Linux port.
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Mary McKenna
(@MMaryMcKenna) reported
Does anyone in my network know if it’s possible to get help from a real person at @zoom_us or is all their help provided only by chatbots - we are stuck re the presentation format of an event recording we have already made - pretty please someone 🙏🙏🙏
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FunkyBob
(@BunkyFob) reported
@zoom_us I _want_ to open the desktop client. I just don't want to have to fight it hiding the Login window. Stop minimising the login window. It's bad enough it spawns 2 or 3 spurious windows whilst joining a meeting, stealing focus each time. But it _also_ hides the login window.
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contenta at home
(@joyredmond) reported
from
Ballynapierce Bridge, Leinster
@MMaryMcKenna @zoom_us Sorry I don’t have his number but He was only promising help with zoom on LinkedIn today
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Todd Greco
(@mrBallistic) reported
@MugOfPaul @zoom_us Ha! You should try Teams. I love that the unstable connection error comes right as it comes back to stability.
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amy☀️.
(@amyohara_) reported
Hi @zoom_us can you help me get virtual backgrounds working? My pc is above the requirements, the app is up to date and virtual backgrounds is enabled in settings. Still getting the error message that my device does not support them. Do you know why this is???
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Chris
(@atribeclldchris) reported
Is anybody using Zoom right now and having issues? @zoom_us
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Lesley Whiteman SM
(@lesleywhiteman) reported
Hi @zoom_us I hosted my 1st zoom meeting last night and was offered the chance to schedule another without the 40 minute limit. I've tried to, but it won't schedule - I'm just getting the moving circle of dots. Can you help?
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unequivocallyMe
(@NoscoMihi) reported
@zoom_us hi. I’ve tried several times to reach customer service via email since phone support is only available for business accounts. Is there anyone I can be helped?
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BOOM
(@Boom_fps) reported
@zoom_us fix spacebar push to talk its so bad it works 25% of the time and let me choose the button
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Gilz
(@antimabuk) reported
hey @zoom_us, my company's pro account(s) have a problem for logging out. it's hard for switch between accounts and keeps logging to the same account. i'm already deleting my browser cache and saved login information but it doesn't work (even on incognito mode).
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garino panchido
(@GanX_90) reported
@zoom_us customer service its hard to contact
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Chris Winfield
(@chriswinfield) reported
@zoom_us I have been on hold with Sales for over 35 minutes (and I filled out the form on your website yesterday and never heard back). Is there an easier way to do this? Please help...
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jc
(@sayitchowda) reported
It would be a real bummer if @zoom_us went down tomorrow...because this whole “snow days mean **** now” is kind of their fault.
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Clare McGee
(@ClareMcGee80) reported
@zoom_us @MMaryMcKenna Therein lies the problem. Haven’t had any issues before
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Jeremy Blank
(@jerblank) reported
@zoom_us hi zoom The app is suddenly incompatible with my Lenovo tablet. Meetings won't open and I can't find zoom in the play store. Please help ASAP
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kevtraynor
(@kevtraynor) reported
@MMaryMcKenna @zoom_us @zoom_us customer service is beyond ****. Give me a shout tmw Mary and I’ll see if we can get you sorted
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Philip Nicholas
(@leedsbarber) reported
@zoom_us Zoom is taking money from my PayPal account but both of my accounts say they are free, therefore I am unable to use the chat feature to find out what my paid account details are. Can anyone help please?
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Puddy
(@enchantedlover8) reported
This snow storm better make my wifi slow for online school tomorrow. NOT power outages, just slow wifi. Dear Ms. Teacher, My internet is not working properly. I don’t think I can do my school work today. AND NO ZOOM CALLS. I HATE ZOOM. Sorry @zoom_us
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Gilz
(@antimabuk) reported
hey @zoom_us, my company's pro account(s) have a problem for logging out. it's hard for switch between accounts and keeps logging to the same account. i'm already deleting my browser's cache and cookies but it doesn't work (even on incognito mode).
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JustAGuy, BSMus, MM, ABD
(@jsgjames) reported
<sigh> the Dummy Output issue returned for @kubuntu as well. What's maddening is that the audio worked for over two hours. Then I installed @zoom_us and the 1st time I ran it, it killed the audio. Even a timesink restore did not help. ****.
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Clare McGee
(@ClareMcGee80) reported
from
Derry, Northern Ireland
@MMaryMcKenna @zoom_us Settings set as record speaker view, recorded in gallery view - not sure if issue is because it recorded to cloud rather than local.. can we get it in speaker view after it’s been recorded?
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Dan 🧑🏻💻
(@GigabiteDan) reported
Anyone ever notice that you cannot completely turn the volume down when you are in a @zoom_us call? It goes down to ~10% on my iPad Pro, but no further. Can still hear it clearly. They seem to have overridden iOS’s volume control— but how 🧐, and why?
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Clare McGee
(@ClareMcGee80) reported
@MMaryMcKenna @zoom_us Settings set as record speaker view, recorded in gallery view - not sure if issue is because it recorded to cloud rather than local..There must be a fix for it though, any ideas? 🙏
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Mark O'Neill
(@marxculture) reported
@MMaryMcKenna @zoom_us What’s the problem?
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Hugues de Payns
(@ChevalierDuPape) reported
@zoom_us plz find a solution to microphone issue in the beginning of every meeting. Some people are struggling to find out how to connect the audio and this is a complete waste of time.
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Jeff Roy 🎬🍿☕️💻🐕🌴🖖
(@pulpjedi) reported
@Adamski @emerywells @zoom_us What Adam said. I run 6-8 hour board meetings over Zoom with showing presentations and videos along the way. That’s not to say I like Zoom... I hate it. But I haven’t had any issues.
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TheRealSlimDavey
(@TheRealSlimDav2) reported
@zoom_us Why can't I see chat history from before I join a meeting? Frequently I take trainings with multiple sessions, so joining a later sessions means missing the useful links & instructions provided by the instructor when they started the training. Please fix this feature.
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Haziman
(@hazimvn) reported
@zoom_us is there a way to manually mix someone's audio? my classmate is fking loud and i wanna mix him down to 5% or mute him completely
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Matt Penn
(@mattpenndotcom) reported
@emerywells @zoom_us Heavy zoom user here, cpu utilization pretty low when using on Mac and pc normally. Sounds like may be a corrupt install, or a video driver issue?