Is Zoom down?

„I had no choice but fixing the problem [that our customers were unhappy]!“ nice quote by @zoom_us CEO Eric Yuan why he left Cisco and founded Zoom. His story teaches us to #nevergiveup to pursue our #mission 🚀

@zoom_us @LindaHellard @shamikalashawn @Zoom Did we ever fix this issues because I am having the exact same problems and I know my Mac is up to date

@piaffeatx @zoom_us Still forbidden clicking on links w/ chrome but only having this issue on work mac. Its stumped our institutional Zoom administrator. Spent a few hrs troubleshooting together on Thurs. Sadly because it works on other macs & the virtual machine, they don't think zoom will help us

@gokulr @zoom_us Video API will likely be a commoditized market, with lower monetization potential for the pure video elements, so they can let the other folks work out product market fit. They will be at a massive scale so they undercut the API only players down the line.

@zoom_us Hosts should be able to unmute users individually by default, and users should have the option to switch themselves to an “ask to be unmuted” option. Many children in classrooms, or elderly in church meetings can no longer speak because the host can’t unmute them. Please fix!

@KorrJorrJeng @zoom_us I figured the problem out - my phone was in silent mode, that’s it didn’t get the sound. Joke is on me! 🤔😭🤣

Read down to see what happened. @zoom_us it’s horrific.

@eyebeams @GlenBMulcahy @dandpproducts @zoom_us @Blackmagic_News black magic to fix the inbuilt fault with their brand new piece of kit. Failing that for people who have bought one already, using a decent mic or mixer plugged direct into one of the camera feeds. Failing than a proper audio delay line. Simple enough fixes, bad product fault.

@priitliivak @pencerw @curateitforme @zoom_us Same. @zoom_us fix this!

@zoom_us I have A problem ,How can i remove Credit Card

@ericsyuan @zoom_us We Indian teachers are facing lots of problem due to your 40min time limit. Rejoin feature does not help .students comes late in second slot. Please increase the basic plan time limit to 1hr 15 min. We teachers are already in trouble due to coronalockdown.

@zoom_us I cannot login to my account. Submitted a ticket May 21 but still haven't heard back.

@zoom_us Respected sir, I recently got an email saying my account got activated. But i didnt activate it. Please help.

Good old @zoom_us may have become part of the vanacular, their income massively boosted and their share price though the roof but their customer service is appalling. I’ll be interested to see how it pans out for them in the longer term.

@zoom_us dear zoom team, I am very sad and angry on services provided by you, during live class too many student comes after changing their names and disturb us, and we host are unable to detect them, so please force update such package which help host to detect them and punish.

@ryantnt @Jason @zoom_us @SlackHQ It’s unfortunate that it was Zoom to do it. It’s been buggy for a long time, full of security holes. Now customer service is non-existent with increased demand. Cancelled my account and was still charged, no refund, no response. Never paying for Zoom again.

@Jason @zoom_us @SlackHQ All Jehovah’s Witnesses worldwide are using Zoom for two weekly meetings(like church service). People that normally don’t even use computers, are using Zoom. Slack isn’t even close in use case. That being said, Zoom has major flaws that are exacerbated by demand. I cancelled Pro.

@zoom_us I have been sending mails on the issue of downgrading my subscription with Account No - 123695599 from business to pro, check Ticket No - #5775245 and #5901648 for REF. I got a debit of $199.99 on my account in spite of my request, kindly look into it and refund!

@zoom_us I have been sending mails on the issue of downgrading my subscription with Account No - 123695599 from business to pro, check Ticket No - #5775245 and #5901648 for ref. I was charged $199.99 on my account today, kindly look into it and refund!

@zoom_us The customer service worst in the world, ever. More than a month for a request and they don't even respond.

@zoom_us The customer service worst in the world, ever. More than a month to a request not even answer. More than a month for a request and they don't even respond.

@zoom_us Hello! I'd like to report a major bug issue with your program. Please DM me for further information.

@Jason @BlueJeansNet @zoom_us Honestly it was the name. Met a bluejeans investor here in Chicago, thought it was a great service, but it failed network effects when you tried to invite someone to blue jeans.

@Jason @BlueJeansNet @zoom_us If I recall BlueJeans had a lot of customer support issues and zoom basically came in and fixed the issues and companies switched pretty quick.

@dragomanist @ChiekoKehoe @tutin_a @MahaElMetwally @zoom_us My headset is a very normal brand 3.5 mm plug. I have the issues when plugged into the yeti. So to resolve this I plug my headset into my external speakers. No more problems 😎 bam 💥 #Hotsauceinterpreters

@dragomanist @ChiekoKehoe @tutin_a @MahaElMetwally @zoom_us I also use the yeti since the beginning of 2020 with all the rsi platforms and have not issues with echo or anything else for that matter. I do use a separate headset that I plug to my external computer speakers and not into the yeti directly.

@KimCrayton1 @zoom_us "Corporate clients will get access to Zoom’s end-to-end encryption service now being developed, but Yuan said free users won’t enjoy that level of privacy, which makes it impossible for third parties to decipher communications."

@zoom_us it’s SUPER helpful when I’m trying to continue a class, but ever since your update I can’t join any meetings and your customer service won’t help me because I don’t have a paid account.

@Jason @BlueJeansNet @zoom_us It came down to quality of video and audio. Zoom just worked. BlueJeans just never worked.

@TechGuyGuy @FrancesWangTV @zoom_us There ya go, with that clarity, mine was in the webinar category. No connection problems on my end at all