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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (32%)
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App Crashing (15%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Connection | |
 Melbourne |
Connection | |
| Melbourne |
Connection | |
| City of London |
App Crashing | |
 Grande Prairie |
Sign in | |
| Sydney |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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kevtraynor
(@kevtraynor) reported
@MMaryMcKenna @zoom_us @zoom_us customer service is beyond ****. Give me a shout tmw Mary and I’ll see if we can get you sorted
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FunkyBob
(@BunkyFob) reported
@zoom_us is there some option to stop you from hiding the login window? It's frustrating to have to repeatedly switch back to it as the meeting starts, trying to log in as the meeting spews windows...
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Sean Korbitz
(@SeanKorbitz) reported
@zoom_us do I need to give you 30 days notice like my landlord? Why are you insta-charging me for a month of service as I cancel my membership? If I need another month I’d cancel then.
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Prof. Emily Rice, Ph.D.
(@emilylurice) reported
@KarenLMasters @zoom_us When you’re logged in, click “Join”, and click the arrow at the right of the Meeting ID window, a drop down of your ten most recent meetings should appear! (This is my lifeline)
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Corinne 🐀❤️🐅
(@sheepyshu) reported
@alexa99 @zoom_us What happened here Alexa blink twice if you need help
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Clare McGee
(@ClareMcGee80) reported
from
Derry, Northern Ireland
@MMaryMcKenna @zoom_us Settings set as record speaker view, recorded in gallery view - not sure if issue is because it recorded to cloud rather than local.. can we get it in speaker view after it’s been recorded?
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Clare McGee
(@ClareMcGee80) reported
@MMaryMcKenna @zoom_us Settings set as record speaker view, recorded in gallery view - not sure if issue is because it recorded to cloud rather than local..There must be a fix for it though, any ideas? 🙏
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Sharath Abraham
(@SharathSAbraham) reported
Anyone else using @intel NUC 815 BEH units for their @zoom_us Rooms and having issues where it just crashes frequently? These are certified units so wondering why the units keep crashing
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geniusjoa
(@geniusjoa) reported
@zoom_us Hi!, Good morning, I cannot view the webinar scheduled from the site, however from the desktop app it is possible to view the webinar ... Please help.
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Soraya Nair
(@sorayanair_) reported
Help! @zoom_us I have accidentally paid for an annual Pro subscription when I meant to have a monthly one and I have been charged £167! How can I cancel and get a refund????
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Dean L.
(@saintdle) reported
Video conferencing observations #2042953434 @zoom_us is like "Hey there's 21 new chat messages, click me click me" When you click it, it's scrolled down to the last message. So now I'm having to scroll up and figure out where I last left off reading the chat.
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contenta at home
(@joyredmond) reported
from
Ballynapierce Bridge, Leinster
@MMaryMcKenna @zoom_us Sorry I don’t have his number but He was only promising help with zoom on LinkedIn today
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Lwchlab
(@BariumSodiumNa) reported
@IHateCicero Hi this is @zoom_us support how can we help?
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Karl
(@supersat) reported
@georgemporter @zoom_us Yeah but happens when Zoom goes down? 🤔
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Chris Winfield
(@chriswinfield) reported
@zoom_us I have been on hold with Sales for over 35 minutes (and I filled out the form on your website yesterday and never heard back). Is there an easier way to do this? Please help...
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Anna Fields
(@RebelDebutante) reported
@zoom_us And yet I had to restart my Zoom meeting three times today due to persistent sound issues. Weird!
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Clay Jenkins
(@JudgeClayJ) reported
@bkharmony I had a @zoom_us with @WhiteHouse tonight asking for their help. They will help push a bill in Congress to give relief to consumers with their energy bills in situations like this.
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My daughter calls me Elder God of D&D -
(@banluil) reported
@kihten @zoom_us Would love too, but sometimes you aren't able too, and those are the times that it fails. Just like last night, at an important meeting, and it failed. And I'm the IT person who is supposed to fix it. Yeah....
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That's Ms. Worf to you
(@Ms_Worf) reported
@zoom_us Just did it again. In my class meeting for my training, using Zoom. My system shut down on me. In the middle of a presentation.
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Keith Redding
(@tigerflyboy78) reported
@zoom_us I'll do whatever ya need me to do just want to fix this
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Mark O'Neill
(@marxculture) reported
@MMaryMcKenna @zoom_us What’s the problem?
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Dinkleberg
(@j_dinkleberg) reported
Why cant I mute other people on @zoom_us or why cant I change their volume up or down so I can hear them normally? like for as relied on zoom is right now its so dog **** and would be way better if I COULD MUTE PEOPLE
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Mary McKenna
(@MMaryMcKenna) reported
Does anyone in my network know if it’s possible to get help from a real person at @zoom_us or is all their help provided only by chatbots - we are stuck re the presentation format of an event recording we have already made - pretty please someone 🙏🙏🙏
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Judy Savitskaya
(@heyjudka) reported
@AndreaCoravos @Calendly @zoom_us It does for existing meeting types (you configure in the meeting type editing form), but won't do it for ad hoc meetings. This is a known issue for a while now. Suggest setting up standard 15, 30, 45, 60 min meetings with the zoom link included and use those as "ad hoc"
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Researcher
(@queenie64339913) reported
@zoom_us are you having outage problems via Internet please?
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Anna Fields
(@RebelDebutante) reported
WTF is going with @zoom_us today? terrible issues
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Lwchlab
(@BariumSodiumNa) reported
Hey @zoom_us I crapped my pants on my live meeting how do I stop others from seeing it please help now URGENT
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John D Crane
(@JohnDCrane) reported
Hey @zoom_us - Your app is saying my account doesn't exist, but I used it this morning. Your web bot and telephony support options require users to enter an ID from their profile page...which you can't do if you can't login! Any suggestions?!
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Anders Fillman
(@AndersFillman) reported
@zoom_us I sent you a DM with more information, but I'm unable to recover my account after losing the device I setup 2FA on. When using a recovery code, it says error attempts too frequent.
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FunkyBob
(@BunkyFob) reported
@zoom_us I _want_ to open the desktop client. I just don't want to have to fight it hiding the Login window. Stop minimising the login window. It's bad enough it spawns 2 or 3 spurious windows whilst joining a meeting, stealing focus each time. But it _also_ hides the login window.