Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (32%)
• Connection (32%)
• App Crashing (23%)
• Multimedia (14%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Iowa City	Sign in	20 hours ago
Hayward	App Crashing	15 days ago
Bristol	Sign in	22 days ago
Crewe	Connection	25 days ago
Omemee	Sign in	26 days ago
Perth	Connection	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Doug McRae (@dougmcrae) reported 54 seconds ago

  @zoom_us I've used your service for a long time. I get the HYPER SECURITY things you are pressured to do by some. My needs are simple. You have complicated your security to the point where I am ready to use another service. I don't have the time to. Too complicated!

• 
  adechian (@adechian) reported 2 minutes ago

  @zoom_us I'm not receiving two factor authentication code, please help

• 
  Wasim Ahmad (@wasim80) reported 3 minutes ago

  @zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

• 
  Scott Wells 🇺🇦 (@wellsology) reported 8 minutes ago

  Interesting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.

• 
  Jerome Klodzinski (@t04f) reported 12 minutes ago

  @bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.

• 
  Dmitry Gorbatov (@dmitry_gorbatov) reported 12 minutes ago

  Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

• 
  Mai Somaa (@MaiSomaa) reported 13 minutes ago

  @zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page

• 
  ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported 16 minutes ago

  @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

• 
  SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 17 minutes ago

  @CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.

• 
  Efforting (@CorreaToe) reported 20 minutes ago

  I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.

• 
  rachelle (@haddad_rachelle) reported 21 minutes ago

  @zoom_us after the new update am unable too connect on my 4g service, is that normal ?

• 
  Bronwen (@Bronwen6720) reported 21 minutes ago

  @zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.

• 
  taylorpineiro (@taylorpineiro) reported 28 minutes ago

  Help @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 28 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  Tony - Pod Guy - Groves (@Trickstersworld) reported 31 minutes ago

  Christ the @zoom_us customer service makes Eir look good.

• 
  DeKlan the Police (@L1573N) reported 33 minutes ago

  @egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”

• 
  John Nash - Game theory, my theory. (@AntichristJebus) reported 34 minutes ago

  @madebygoogle @Google @zoom_us Google permabanned me from YouTube because I was exposing a psychopath YT "We have determined that your account will remain terminated.. You won’t be able to access or create any other YouTube accounts. For more information about account terminations, please visit our Help Center

• 
  Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported 34 minutes ago

  @zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 35 minutes ago

  So...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.

• 
  Vanessa (@VanBird) reported 40 minutes ago

  Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom

• 
  Juan Pablo Rodas (@juparopla) reported 42 minutes ago

  @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

• 
  Asrin Sah (@TeksinN) reported 44 minutes ago

  @zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it

• 
  al (@aliceisfab) reported 44 minutes ago

  does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭

• 
  Nelson Cardona (@nelcarana) reported 45 minutes ago

  @zoom_us I AM HELP ME

• 
  lenny almatsier (@lennyhopipola) reported 47 minutes ago

  @MikeDemler @zoom_us Hi is there any update to solve this issue? Because i have the same problem with my zoom account (my acc is disabled) and I already chatted with the support team on the web and it’s not helpful at all.

• 
  Christos Karamanolis (@XtosK) reported 50 minutes ago

  @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

• 
  Melissa Milner (@melissabmilner) reported 52 minutes ago

  @zoom_us I am unable to sign in. Keeps giving me the oops window. All other websites working fine so not wifi issue. I am right outside of Boston.

• 
  Wasim Ahmad (@wasim80) reported 53 minutes ago

  @zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

• 
  Robert Clark (@bostonbobby617) reported 53 minutes ago

  Since @zoom_us isn’t fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked

• 
  Nicole Marie 💛 (@NikitaMariaSays) reported 60 minutes ago

  Is anyone else having issues connecting to Zoom? @zoom_us #Zoom #Zoomdown?