Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (40%)
• App Crashing (20%)
• Sign in (20%)
• Multimedia (16%)
• Glitches (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Multimedia	15 days ago
Coventry	Sign in	19 days ago
San Carlos	Multimedia	24 days ago
Conshohocken	Connection	24 days ago
Cranberry Township	Connection	28 days ago
Swadlincote	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mara Hernandez (@maraihdez) reported 2 minutes ago

  @zoom_us made unauthorized charges for unauthorized services to my personal credit card for up to $18,000 Mexican pesos in late January. I have been trying to contact a customer service agent for weeks and still nothing. What can I do ??? @Profeco???

• 
  Mark Loke (@LokeMark) reported 4 minutes ago

  @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

• 
  Bjoern Brundert (@bbrundert) reported 5 minutes ago

  Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...

• 
  Robert (@roboticdinosaur) reported 6 minutes ago

  @zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)

• 
  Varadharajan K PhD (@VaradhKrish) reported 9 minutes ago

  ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 11 minutes ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  Andrew J. Moodie (@MoodieStrat) reported 12 minutes ago

  is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

• 
  Nelson Cardona (@nelcarana) reported 14 minutes ago

  @zoom_us I AM HELP ME

• 
  Dr. Felisa Reynolds (@felisa_reynolds) reported 14 minutes ago

  Soooooo @zoom_us is down for us @Illinois_Alma?

• 
  sam darshan (@samdarshan97) reported 14 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Krishan_ll.b rathI (@Baatunibabag) reported 17 minutes ago

  @zoom_us I have billing issue,befor payment amount show after discount 5380 but deducted from account 6726

• 
  VM (Vicky) Brasseur 💉⏳ (@vmbrasseur) reported 21 minutes ago

  @mooreds Yessss. Having DMs get lost is a real problem. Lotta iteration could happen on that part of the service. I'm looking forward to that hopefully happening soon, @zoom_us.

• 
  Ann Lee (@leeannindonesia) reported 21 minutes ago

  @PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.

• 
  The London Writers' Salon (@WritersSalon) reported 21 minutes ago

  If you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)

• 
  Tony - Pod Guy - Groves (@Trickstersworld) reported 22 minutes ago

  Christ the @zoom_us customer service makes Eir look good.

• 
  Kishore Kumar Das (@Kishore59516918) reported 24 minutes ago

  @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

• 
  Augustus Garrison (@happyfrozenfire) reported 26 minutes ago

  @zoom_us fix your servers

• 
  Anurag Debnath (@ADN_here) reported 26 minutes ago

  @zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏

• 
  Claire Masteller (@ccmasteller) reported 28 minutes ago

  @MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?

• 
  Efforting (@CorreaToe) reported 34 minutes ago

  I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.

• 
  Hendy (@henzet_79) reported 36 minutes ago

  @zoom_us hi, i cannot login to my zoom account

• 
  Kayla’s HiFi Club (@KaylaBlais2) reported 37 minutes ago

  @zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update

• 
  Lil The Kreative (@Lil_the_kreativ) reported 40 minutes ago

  To all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.

• 
  HOURLY LIFE of Fred Campos (@FredsDaily) reported 42 minutes ago

  10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

• 
  gpsmith Back to Teaching Remote (@ginapsmith) reported 44 minutes ago

  is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help

• 
  Ricardo (@Rixards_All) reported 48 minutes ago

  @zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!

• 
  Gerard Strouth (@gstrouth) reported 52 minutes ago

  Them: To use a vanity URL you need to prove you own the domain with a dns record. Me: No problem, done. Them: Oh it looks like that URL is already taken. Me: How, I've owned this domain before you were a company @zoom_us #fail

• 
  rachelle (@haddad_rachelle) reported 53 minutes ago

  @zoom_us after the new update am unable too connect on my 4g service, is that normal ?

• 
  Karim Khader Ⓥ (@karimskhader) reported 56 minutes ago

  Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

• 
  Stephen Guffick (@steveguffick) reported 58 minutes ago

  @zoom_us Echo the last. Why wont you interact with customers that have problems