Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (43%)
• App Crashing (29%)
• Connection (29%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Leganés	App Crashing	18 days ago
Iowa City	Sign in	2 months ago
Hayward	App Crashing	3 months ago
Bristol	Sign in	3 months ago
Crewe	Connection	3 months ago
Omemee	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kobenimeal (@kobenimeal) reported 2 minutes ago

  @brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!

• 
  Tom Glasgow (@TomTalkinSports) reported 3 minutes ago

  @zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.

• 
  Rahul k (@rahul061993) reported 3 minutes ago

  @Zoom Hi All, I could experience a issue on this platform today which seems to be strange where while connecting a bluetooth headphone via this application makes the video conference lagging! If someone experience the same!? -from india @zoom_us

• 
  Efforting (@CorreaToe) reported 4 minutes ago

  I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.

• 
  LCTTA (@LCTTA) reported 6 minutes ago

  @zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.

• 
  eelke (@esctec_nl) reported 8 minutes ago

  @zoom_us pff doing my duty in reporting a trademark issue. no you want me to spend 30 min in answering questions! go figure it out

• 
  al (@aliceisfab) reported 12 minutes ago

  does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭

• 
  Leslie Truex, Literary Agent (@ltruex) reported 17 minutes ago

  Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?

• 
  Adam J. Blust (@adamblust) reported 25 minutes ago

  Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!

• 
  Nelson Cardona (@nelcarana) reported 30 minutes ago

  @zoom_us I AM HELP ME

• 
  PinayKeto (@PinayKeto) reported 32 minutes ago

  @LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....

• 
  Pierre Bruynooghe (@P_Bruynooghe) reported 38 minutes ago

  @zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?

• 
  Lil The Kreative (@Lil_the_kreativ) reported 39 minutes ago

  To all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.

• 
  Robert Clark (@bostonbobby617) reported 40 minutes ago

  @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

• 
  Daniel Carmona (@DanielC85829866) reported 41 minutes ago

  @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

• 
  SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 42 minutes ago

  @CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.

• 
  sena (@_sena_eksi_) reported 43 minutes ago

  @pollingersocial @zoom_us hi there, sorry to bother you but did they give you any kimd of solution? i am having the exact same problem and i need help asap🙏🏻🥺

• 
  Mark Loke (@LokeMark) reported 43 minutes ago

  @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

• 
  Lily Dwoskin O'Neil (@lilydwoskin) reported 44 minutes ago

  Does anyone else experience this glitch in zoom? When I schedule meetings, periodically registration checks itself sometime after I create a link without my knowledge or any action on my part. Zoom support says there is no issue on their end. It's super frustrating! @zoom_us

• 
  Kashef Majid (@KashefMajid) reported 46 minutes ago

  Is anybody else having problems with Zoom this morning? @zoom_us

• 
  Jerome Klodzinski (@t04f) reported 46 minutes ago

  @bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.

• 
  John D Brownlie (@johndbrownlie) reported 47 minutes ago

  Somehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning

• 
  Jon Smith (@theipodteacher) reported 50 minutes ago

  For those of you trying to join @BookCreator_Cat and I for @BookCreatorApp webinar, @zoom_us appears to be down. I cannot access the webinars. We are trying to get things working.

• 
  Greg Fong (@khole_greg) reported 51 minutes ago

  @Ramshandilya @zoom_us @MicrosoftTeams Did you ever figure this out? I have the same problem and it drives me nuts

• 
  Kanadatreff (@Kanadatreff) reported 51 minutes ago

  @sarahflorman @zoom_us Try the login with the Zoom client!

• 
  judith (@judith1907) reported 53 minutes ago

  @Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??

• 
  ObserverHerb (@observerherb) reported 54 minutes ago

  @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

• 
  usableknowledge (@usableknowledge) reported 57 minutes ago

  @zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.

• 
  Nathan Maharaj 🦖 (@nrmaharaj) reported 60 minutes ago

  @zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.

• 
  Kat (@KatlandKat) reported 60 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help