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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (42%)
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Sign in (29%)
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App Crashing (17%)
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Glitches (5%)
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Video (5%)
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Multimedia (2%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bremen |
Sign in | |
 Lloydminster |
Glitches | |
 Guayaquil |
Connection | |
 Mountain View |
Connection | |
| Santa Rosa |
Sign in | |
| Laguna Hills |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Schuman
(@bakerfilmmaker) reported
@zoom_us is there a real person I can talk to?!?! Trying to get support help for weeks.
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Ma. Cristina Lopez M
(@Crismas2017) reported
@zoom_us Help me! I have problems logging into my zoom pro account. Because email was changed of google at microsoft.
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Austin Gunn - Tenor
(@geordietenor) reported
@zoom_us why has zoom been so terrible in the U.K. today and yesterday? Many people only hearing every third word people say and continuous echos? I haven’t had problems with zoom since I started using it in April last year. I will not pay for another year unless it works well
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Rev. Willoughby and the Terrifying Power of Reddit
(@mikeyvegas) reported
You'd think @zoom_us wouldn't leave a customer that supports 10+ orgs hanging on a simple but day-derailing fix, but you'd be wrong. You're the center of the universe for business right now, maybe act like it?
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Amanda Jones
(@monkeybottle) reported
@Hessteacherest @GoSunDevils @zoom_us Yep, this is a huge problem. Zoom, please help!
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Raj Parikh
(@rajivdparikh) reported
@zoom_us @JharnaPariani Same issue as everyone else here that started recently (Jan 2021)... no internet/firewall/proxy changes....
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Suzie Neuwirth
(@Suzie_Neuwirth) reported
@zoom_us why am I unable to use the Zoom webinar product when I've paid for it up to 12 Feb? And I'm not able to use the web support function as I'm being told I'm a basic account customer even though I'm not. V poor service - can someone please get back to me asap #zoomproblems
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katy
(@katy63304179) reported
@zoom_us when I paste a link into the zoom chat, students are unable to click it. Copy/paste not appropriate as they are very little. Can you help?
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...🎤David Gilbert🎤
(@DavidGilbertVO) reported
@zoom_us All of a sudden, I can no longer sign in to a zoom session using Google and your support system is inadequate to resolve this. I need help. Please! Thanks!
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Nicola Bertoni Dedmon
(@nsbertoni) reported
@zoom_us please, music teachers everywhere are begging you, fix the glitch in the new update where some students cannot hear shared computer sound. Some of these ppl DID already update and still can’t hear the audio. Help please 🙏🏼🙏🏼🙏🏼
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eva 🌺 itsay
(@dearppkrit) reported
@zoom_us @steazya help me?!?
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Marcos Nils
(@marcosnils) reported
@_MarkoB @zoom_us I don't have this problem using Xorg 1.20.9 and latest zoom client.
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pu-
(@inakapooh) reported
@zoom_us I'm in trouble. After upgrading the version, zoom disappeared. Cannot be reinstalled.
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®️🅰️♑⛎
(@siachenz) reported
@appurv_gupta I have delivered more than 400hrs of lectures through zoom call, on mobile networks. 4 times there hd been problems, due to poor nw, but in that case dongle/fibre all were down. Major credit to @zoom_us for making cmplx things simpler.
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Karim Lediwa
(@KarimLediwa) reported
@AikeRots Some of it is basic seminar (small-group) dynamics, physical or remote. I do commiserate with the PowerPoint issue. That's a major flaw with @zoom_us . They've had a full, focused, obsessive year to fix this, as well as being able to monitor ALL breakout rooms simultaneously.
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“
(@DEANCASLORE) reported
@zoom_us can you help me skip my chemistry class tomorrow thank you
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Adam DeLivres
(@catsociald) reported
@zoom_us When I go into breakout rooms, I can't see the waiting room, so when I'm trying to do small group work, my late students never get in. Is there a fix for this?
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JennTorres
(@jennesayqua) reported
@zoom_us help, new update doesn’t allow me to connect to my iPad or iPhone (w/a wire or Bluetooth). Using Mac and iPad with latest software update.
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Allyssa D.
(@ab_decker42) reported
from
Carlisle, Pennsylvania
@curly_scientist @zoom_us I’ve been having this issue too!
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Cameron Moll
(@cameronmoll) reported
That I have to hover in @zoom_us to verify I'm muted is a big privacy miss. Always-present 🔇 would fix this. And worse when I'm in a zoom webinar and there's no visual cue that I'm muted (or my mic isn't being misused).
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
@afit @zoom_us I understand some of the tech, security and privacy issues but it has been a surprise how many poor rip off apps they allow in the store.
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Levi |🐞| bIm | 💙 | READ PINNED!
(@Levi_SeaSerpent) reported
@zoom_us Hey, so with the way I signed on, it's not letting me change my display name. It has it set to my real name which really sucks for me. And it says something about SSO? Can you help?
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Denali
(@denaaaali) reported
@zoom_us make it so i can turn down specific people in calls
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David McDermott
(@Donjeur) reported
@zoom_us I was passed around Ian, Christian L and then Edgar. He then disconnected and left me back with the bot. Can someone please help?
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David McDermott
(@Donjeur) reported
@zoom_us Well the problem is no one is helping I’m just being passed around. Yelena has not replied to me, the chat is still open. This has taken over an hour and no one has yet acknowledged my problem
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Dr. Jennifer Chang Wathall
(@JenniferWathall) reported
@zoom_us Since I upgraded my Mac iOS yesterday my slides as virtual background does not record my camera picture (me) anymore! Can you please fix this bug 🙏🙏
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A Blog of Their Own
(@BlogOfTheirOwn) reported
@nsbertoni @zoom_us Yes---it's wreaking havoc on our new semester. This is a major problem.
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Tim Murphy 🇨🇦 🏳️🌈 👨🚒🍪
(@grouchdiver) reported
@DanielleLarivee @zoom_us Definitely, it is ridiculous that a service that touts itself as free and easy to use doesn't provide the option to support people fully. My wife doesn't have any hearing concerns but still prefers to have closed captioning on, to better follow along. Thanks, Danielle.
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PierreJoye
(@PierreJoye) reported
WIll never ever again use @zoom_us invite simply fails managing TZ correctly, setup wrong agenda (all got different time for their entry...), don't let me login with my account then, no matter how many login/logout I tried. Oh and try to logout/login with google on the app....
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Caroline
(@Caroline_LEH16) reported
@zoom_us I did the Mac update yesterday and the zoom update and now my external camera doesn’t appear in the drop down under the video tab in settings - help!