Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (36%)
• Connection (36%)
• Multimedia (18%)
• App Crashing (9%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Iowa City	Sign in	28 days ago
Hayward	App Crashing	1 month ago
Bristol	Sign in	2 months ago
Crewe	Connection	2 months ago
Omemee	Sign in	2 months ago
Perth	Connection	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bson 👨🏼‍💻 (@b_son4) reported 4 minutes ago from Manteno, Illinois

  @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

• 
  Dodo Rejoice Mission (@DodoMission) reported 4 minutes ago

  @zoom_us elearn.nouedu2.login/ net

• 
  Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported 5 minutes ago

  @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

• 
  Jon Smith (@theipodteacher) reported 6 minutes ago

  For those of you trying to join @BookCreator_Cat and I for @BookCreatorApp webinar, @zoom_us appears to be down. I cannot access the webinars. We are trying to get things working.

• 
  HOURLY LIFE of Fred Campos (@FredsDaily) reported 6 minutes ago

  10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

• 
  André Jacobs (@andre_jacobs) reported 7 minutes ago

  Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

• 
  Kanadatreff (@Kanadatreff) reported 14 minutes ago

  @sarahflorman @zoom_us Try the login with the Zoom client!

• 
  Daniel Carmona (@DanielC85829866) reported 15 minutes ago

  @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

• 
  The London Writers' Salon (@WritersSalon) reported 16 minutes ago

  If you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)

• 
  Kayla’s HiFi Club (@KaylaBlais2) reported 18 minutes ago

  @zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update

• 
  Tom Glasgow (@TomTalkinSports) reported 24 minutes ago

  @zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 24 minutes ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  Mohammed Hamid (@mhamid86) reported 25 minutes ago

  @zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.

• 
  Lars Böhnke 🚀 (@larsboehnke) reported 26 minutes ago

  @zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.

• 
  Robert Clark (@bostonbobby617) reported 26 minutes ago

  @zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.

• 
  Jeremy Angoff (@MyTakeOnIt) reported 26 minutes ago

  @zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?

• 
  Andrew J. Moodie (@MoodieStrat) reported 29 minutes ago

  is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

• 
  Asrin Sah (@TeksinN) reported 30 minutes ago

  @zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it

• 
  André Biernath (@andre_biernath) reported 30 minutes ago

  @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

• 
  Lil The Kreative (@Lil_the_kreativ) reported 30 minutes ago

  To all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.

• 
  Bjoern Brundert (@bbrundert) reported 31 minutes ago

  Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...

• 
  Matthew Magbee (@mmagbee) reported 37 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  Falk Dübbert (@falkduebbert) reported 38 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 42 minutes ago

  So...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.

• 
  Keith Lee (@KeithRichardLee) reported 45 minutes ago

  @bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢

• 
  Melai (@lai1205) reported 50 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  ✨HOPE 💫 (@alamas_295) reported 51 minutes ago

  Is zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us

• 
  Augustus Garrison (@happyfrozenfire) reported 53 minutes ago

  @zoom_us fix your servers

• 
  Hempfy (@Hempfy_Swiss) reported 60 minutes ago

  @GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄

• 
  Stephen Guffick (@steveguffick) reported 60 minutes ago

  @zoom_us Echo the last. Why wont you interact with customers that have problems