Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (32%)
• Sign in (29%)
• App Crashing (19%)
• Multimedia (13%)
• Glitches (3%)
• Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Swadlincote	App Crashing	2 days ago
Mesa	Multimedia	5 days ago
Obdach	App Crashing	8 days ago
Eye	Connection	10 days ago
Crewe	Connection	13 days ago
Crewe	Connection	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vanessa (@VanBird) reported 2 minutes ago

  Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 4 minutes ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  Zafi (@BanuZafi) reported 6 minutes ago

  @zoom_us i need a help

• 
  Mahendra Lama (@Mahendr53828703) reported 7 minutes ago

  @zoom_us @Zoom Please help me please my realy many probelam please help me

• 
  Anurag Debnath (@ADN_here) reported 12 minutes ago

  @zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏

• 
  Dr. Felisa Reynolds (@felisa_reynolds) reported 14 minutes ago

  Soooooo @zoom_us is down for us @Illinois_Alma?

• 
  Ricardo (@Rixards_All) reported 15 minutes ago

  @zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!

• 
  Scott Wells 🇺🇦 (@wellsology) reported 15 minutes ago

  Interesting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.

• 
  slow-moving apocalypse (@sarahflorman) reported 19 minutes ago

  @zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?

• 
  Emma Louise Sheppard (@ShepEmma) reported 20 minutes ago

  @zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?

• 
  Ashutosh Parashar (@13thebobber) reported 20 minutes ago

  @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom

• 
  Tom Glasgow (@TomTalkinSports) reported 22 minutes ago

  @zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.

• 
  Varadharajan K PhD (@VaradhKrish) reported 24 minutes ago

  ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

• 
  Mark Loke (@LokeMark) reported 26 minutes ago

  @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

• 
  Melai (@lai1205) reported 29 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  Brighton West (@BrightonWest) reported 30 minutes ago

  As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?

• 
  Robert (@Siroberte) reported 33 minutes ago

  @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

• 
  Ann Lee (@leeannindonesia) reported 33 minutes ago

  @PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.

• 
  MapPorn (@MapPornTweet) reported 39 minutes ago

  So has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.

• 
  Tree Hugger (@JoyeForever) reported 42 minutes ago

  WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!

• 
  Pamela Almand (@CaptPamsVoice) reported 46 minutes ago

  @zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!

• 
  Tiffani Ashley Bell (@tiffani) reported 47 minutes ago from Stanford, California

  She was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.

• 
  Andrew J. Moodie (@MoodieStrat) reported 51 minutes ago

  is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 53 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

• 
  Sully Baseball (@sullybaseball) reported 53 minutes ago

  What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?

• 
  Antigone Cox (@tiggermusic112) reported 53 minutes ago

  Hi @zoom_us, are there service disruptions going on? Lots of students and staff in my area are having issues and getting kicked out of classes/meetings.

• 
  Matthew Magbee (@mmagbee) reported 55 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  Keith Lee (@KeithRichardLee) reported 57 minutes ago

  @bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub

• 
  Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported 57 minutes ago

  @zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.

• 
  Ray Carroll (@raycarroll55) reported 59 minutes ago

  @LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈