Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (40%)
• App Crashing (20%)
• Sign in (20%)
• Multimedia (16%)
• Glitches (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Multimedia	19 days ago
Coventry	Sign in	23 days ago
San Carlos	Multimedia	28 days ago
Conshohocken	Connection	28 days ago
Cranberry Township	Connection	1 month ago
Swadlincote	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 34 seconds ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  Jo C (@JoCash888) reported 1 minute ago

  @zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!

• 
  Lorena M. Olaya A. (@L0laya) reported 2 minutes ago

  @jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time

• 
  Lekia Prosper (@LekiaProsper) reported 2 minutes ago

  @zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.

• 
  AGU_EPSP (@AGU_EPSP) reported 5 minutes ago

  @MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.

• 
  SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 7 minutes ago

  @CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.

• 
  rachelle (@haddad_rachelle) reported 7 minutes ago

  @zoom_us after the new update am unable too connect on my 4g service, is that normal ?

• 
  slow-moving apocalypse (@sarahflorman) reported 11 minutes ago

  @zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?

• 
  Varadharajan K PhD (@VaradhKrish) reported 11 minutes ago

  ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

• 
  Dodo Rejoice Mission (@DodoMission) reported 11 minutes ago

  @zoom_us elearn.nouedu2.login/ net

• 
  The London Writers' Salon (@WritersSalon) reported 15 minutes ago

  If you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)

• 
  HulaHeart | Lianna (@HulaHeart_) reported 18 minutes ago

  @ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳

• 
  bson 👨🏼‍💻 (@b_son4) reported 22 minutes ago from Manteno, Illinois

  @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 23 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  Luiz Henrique Fávaro (@luizhenrique_sf) reported 24 minutes ago

  @labs_news @zoom_us "There has been a critical error on this website"

• 
  Pamela Almand (@CaptPamsVoice) reported 25 minutes ago

  @zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!

• 
  Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported 26 minutes ago

  @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

• 
  Laura Ciriani (@LauraCiriani) reported 26 minutes ago

  @zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience

• 
  Stephen Guffick (@steveguffick) reported 35 minutes ago

  @zoom_us Echo the last. Why wont you interact with customers that have problems

• 
  Kelsey Knight (@kk2nite) reported 37 minutes ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

• 
  Dr. Felisa Reynolds (@felisa_reynolds) reported 42 minutes ago

  Soooooo @zoom_us is down for us @Illinois_Alma?

• 
  Mohammed Hamid (@mhamid86) reported 44 minutes ago

  @zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.

• 
  Keith Lee (@KeithRichardLee) reported 45 minutes ago

  @bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub

• 
  Daniel Carmona (@DanielC85829866) reported 48 minutes ago

  @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

• 
  TheRealPomax (@TheRealPomax@mastodon.social) (@TheRealPomax) reported 48 minutes ago

  Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.

• 
  brO (@hallelujah03041) reported 49 minutes ago

  @ZoomAfrican @zoom_us @Zoom does anyone has the newest coupon code zoom? Please help, 8 needed ASAP 🙏

• 
  Haebar85 (@Aresss100) reported 51 minutes ago

  @zoom_us hi, i could not sign in, disabled account. Could you help me solve the problem? I have contacted the contact support, but there is no response.

• 
  Ricardo (@Rixards_All) reported 53 minutes ago

  @zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!

• 
  Emma Louise Sheppard (@ShepEmma) reported 54 minutes ago

  @zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?

• 
  Jérémy Vuillermet (@jvuillermet) reported 59 minutes ago

  @stigi @zoom_us I've seen with few people including myself. It happens after a Big Sur update. Screenshare freezes (for the other members of the call) and restarting the call doesn't help. The 100% fix so far was to reinstall zoom and + maybe "use tcp" in screen share options