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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (33%)
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App Crashing (15%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hastings |
App Crashing | |
 Melbourne |
Sign in | |
| Sheffield |
Connection | |
| Thatcham |
Connection | |
| City of London |
Video | |
 Les Abymes |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Elma Harmans
(@elmahar) reported
@zoom_us That is part of the problem!! Please inform how we can have live contact!
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Elma Harmans
(@elmahar) reported
@zoom_us We urgently need support login in!! We cannot reach out to you because of our login in issue! What to do????
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Sheila Billings🍎📝📚❄️
(@SheilaRBillings) reported
@dunneteach @zoom_us Every morning I log in on my school MacBook and it says "Start" then I log my chromebook in and it shows as "join" because I'm already logged in on the first device. I don't know how to fix it, but it sounds like you're not logged out as host but you ended the meeting?
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bebo
(@blinklair) reported
@zoom_us fix your sh1t
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many bells down
(@many_bells_down) reported
Hey @zoom_us, every single time you have an update file sharing gets turned back on in all my meetings even though it's turned OFF and LOCKED by my admin. You have a bug and I cannot get your support staff to understand the issue.
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Kerry Dunne
(@dunneteach) reported
Zoom help needed: during a tech meltdown today, I did something to my Personal Meeting Room" which I use for all my classes, that changed the blue button from "start" to "join meeting." It says the meeting has been ended by the host, and won't let me start any meeting. @zoom_us?
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Laura 🦋
(@LaraNi87) reported
@zoom_us can you please help as to why I can only see 9 people on my screen? Thanks
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Kerry Dunne
(@dunneteach) reported
@SheilaRBillings @zoom_us YES, that sounds exactly like what happened, and I can't figure out how to undo the problem. I put in a HS helpdesk request and I am hoping they can help me tomorrow before my afternoon remote classes.
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Javelin Sam
(@javelinsam) reported
@zoom_us for me has been just an awful experience. Always slow to log in if it let's me, often kicking me out, links to meetings not working, pass codes not working, zoom client not launching. Just a stress I can do without.
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Kelly Wisecarver
(@WisecarverPR) reported
Help @zoom_us! I need a PERSON to answer a question related to #fraudulent invitations appearing. No answers/direct contacts on your site. DM me with a direct email or phone. Thanks.
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Sheila Billings🍎📝📚❄️
(@SheilaRBillings) reported
@dunneteach @zoom_us Crud! That's so frustrating! I hope someone is able to correct the issue before you need it! Stupid tech meltdowns are super stressful this year! We're back hybrid, so half the kids Zoom, half in room all day--it's exhausting without tech crises! Good luck!
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Tony Uphoff
(@TonyUphoff) reported
To the #unifiedcommunications companies positioning themselves against @zoom_us, stop managing to the technology and start managing to the customer-experience. As part of this, start using your own service for video calls with orgs that don't use your service. Not pretty.
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Rodney Littles II
(@rlittlesii) reported
I need the video conferencing softwarez to fix their broken "Raise Hand" button. I feel like it should notify the meeting with more than just an icon. Maybe thunder bolts and lighting when a hand gets raised? @zoom_us @MicrosoftTeams
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saved
(@pinkdynamites) reported
@zoom_us i need help please. i have zoom installed on my PC and every time i close the app it logs me out of my google account. so i have to log in every time
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Madeleine Sauve
(@MadeleineSauve) reported
Must just be me (cuz everyone luvs zoom?!) but I’m officially pissed off at the eleventy ways @zoom_us access can be set up 😡🤬 Sign in,enter code,oops glitch! Click, enter code, join with...... Sign in, to soon! Sign in 1 min before meeting...it started 1 minute ago 😩 #fkcovid
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Richard L. Taylor #StayHomeSaveLives
(@artywah) reported
I wish @zoom_us would implement account switching rather than just logout/login. #JoysOfFreelancing #BackToBackCalls
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Elma Harmans
(@elmahar) reported
@zoom_us No we cannot!!! Because of the issue we have! That is just it!
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Chris Larder
(@ChrisLarder) reported
@MicrosoftTeams it's so painful to work on this platform. Even with powerful wifi, it's incredibly slow, full of bugs and errors! Yet no matter how many attend meetings on @zoom_us it's slick and rarely fails ...
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Omar Quimbaya 齐漠 🇵🇷 🇨🇴 🇨🇳
(@WrittenbyaPanda) reported
@jdstraughan That's terrible. I am sorry that happened, Jason. That's quite frustrating. What's up, @zoom_us? Why you stopping my boy, Jason, from getting interviewed?!
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David Ward
(@certdoctor) reported
@zoom_us Need help, teaching 4hr long IT Certification classes twice a week, an getting repeating share screen crashes, tried updating Zoom no dice, problem only started recently. Happy to send in log file or something. thx.
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KATY ANDREWS ✨🌙
(@KATYAND) reported
@maggiefok @zoom_us It’s the notification sound attached to the ‘reminder’ that bores through my skull when I’m wearing headphones. I legit can’t find a solve other than turn down the system level - which always seems to find its way back to 100000000%
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Cody Craven
(@codycraven) reported
@JCL324 @andrewmriley @zoom_us My solution to Zoom's bad behavior has been to only use the web client - which requires pretending like I am having trouble downloading the client when joining a meeting
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Joshua Burshaw
(@jburshaw) reported
@Sasky @zoom_us So time to burn the house down?
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@travisamex
(@travisamex) reported
@zoom_us why can’t I launch a poll in a breakout room? Awful - pls fix to allow this or properly update your website documentation. Nice surprise 15 mins before a huge meeting! Wanted each breakout room to do their own polls
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IcyKnoX
(@Hunter____M) reported
@zoom_us Today in all my classes no one has had their cameras on, and kids are saying zoom is isn’t allowing the cameras. Are the servers down but only for cameras?
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Alec Hershey
(@Unnamed_Shinobi) reported
. @zoom_us Should let you adjust people's volume individually. You should be allowed to turn some people down.
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Kalesh
(@Kaa1i) reported
@zoom_us what's the fix when the last meeting host forgot to leave the meeting? This is frustrating as the next meeting host can't join, as the previous host session didn't allow
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tvjames+ 😷🇺🇲
(@tvjames) reported
@zoom_us need an indicator when another presenter is having connectivity issues. That would eliminate the "is everyone else hearing Jim just fine?" and allow a moderator to jump in quicker and keep things rolling. Maybe a small yellow dot on their profile picture.
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Damian Keane
(@VedderHead86) reported
@zoom_us Hi there. Since updating the latest Mac OS, Zoom crashes my Chrome browser at least once a day when I click on “Join a meeting”. Is this a known issue?
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CheckinJunk
(@CheckinJunk) reported
@BlueBaileyxxx @zoom_us Only problem is now you have to attend those >40 minute calls