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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (33%)
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App Crashing (15%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Connection | |
 Melbourne |
Connection | |
| Melbourne |
Connection | |
| City of London |
App Crashing | |
 Grande Prairie |
Sign in | |
| Sydney |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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GreenKerene
(@GreenKerene) reported
from
Washington, D.C., District of Columbia
@zoom_us your customer service is trash. How disrespectful that I can only call if I’m a pro account holder. I need help
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Rakesh Dubey
(@The_Math29) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us Hi...! After updating the app, I am unable to share screen. Please suggest how to fix this problem.
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Keynote Speaker Todd Cohen, CSP
(@SalesLeaderTodd) reported
from
Philadelphia, Pennsylvania
I have Spent approximately four hours over the last two days trying to figure out all the changes @zoom_us has made which is making doing my business much more difficult. Time to find a new service. They have gotten #complacent and #CustomerService is lacking.
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NWCAVE
(@NWCAVE) reported
from
Vancouver, Washington
Hey @zoom_us we have a board meeting but having issues logging on...is #zoom down?
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Jeff Gibbard 😎
(@jgibbard) reported
from
Philadelphia, Pennsylvania
@zoom_us I figured it out. I couldn't even get to the point where I'd get a ticket number. I was locked out of my account. You all need to fix your intake process.
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Lucy Jones
(@thisislucy) reported
from
Wandsworth, England
Is anyone amazing on @zoom_us stuff and able to help me... PLEASE! 🙏😿
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Julian Prior
(@jpodcaster) reported
from
Vancouver, British Columbia
@zoom_us We have been on telephone hold now for 5 hours+ trying to speak to one of your account executives regarding an urgent licensing issue at our college that is affecting our instructors. Not cool.
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Yoruba Diva
(@solaxstacks) reported
from
Maplewood, New Jersey
I find it so rude when my professors share their screen on Zoom and it takes up my whole screen like no. @zoom_us you need to fix that.
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ज्ञान प्रकाश श्रीवास्तव
(@gpgyanp) reported
from
Jamshedpur, State of Jharkhand
@zoom_us my internet connectivity is fairly good. Still only with zoom desktop app in my laptop, I am facing an error "Your internet connection is unstable". Can you please help?
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Diane H Zack
(@dianezack1) reported
from
Upper Providence Township, Pennsylvania
@ctangscience @zoom_us Not working yet.
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Madison Moreno
(@Madisonkmoreno) reported
from
Seattle, Washington
@zoom_us I would love to be able to hide people with their video on, and to be able to pin at least like 3 friends to pull up the first page (soon school) pls help
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Kaity Haley
(@kaity_haley) reported
from
Princeton Junction, New Jersey
NEED HELP...how can I set up a webinar that students from two schools (2000+) can all watch. Apparently we do not have a @zoom_us account to support this and @GoogleForEdu now charges when it was free last year..have an entire wellness day planned and need the tech to support it
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enhaNCed Education
(@FBieri) reported
from
Pelham Centre, Ontario
@mrpottz Yes in my happy dreams... then I wake up to the nightmare that is #MSTeams and there are no @msteamstips to fix it. I miss the ease of breakout groups in @zoom_us but can’t use it as I have students in 🇨🇳 who cannot access it.
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Mike Flynn
(@MikeFlynn55) reported
from
Northampton, Massachusetts
@Dsrussosusan @zoom_us Good point. I was thinking about it from a project perspective. For example, if different students worked on different problems, you could name each breakout group to correspond with specific problems. Then have students select the group that matches the problem they worked on.
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Mike Bowler
(@mike_bowler) reported
from
Kelowna, British Columbia
@tweetaleem @zoom_us “Law of Two Feet” already had problems and has been replaced in many open spaces with “Law of Mobility”. That alternate works just as well in a remote environment IMO.
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Sean Sheppard
(@GameChangerSean) reported
from
Los Angeles, California
@zoom_us we have been reaching out to you for months to have you fix the pre-arranged breakout room feature that has never worked. We are paying you for a service package & are not receiving all the package features. Can we speak to a live human? Does customer service matter?
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Steve Gorton
(@enablinguk) reported
from
Copmanthorpe, England
@VictoriaNextUp @zoom_us It can be spoken if the loudspeaker icon visible? Could still be an issue though
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Bhupendra Singh Rathore
(@bs96_rathore) reported
from
Nagda, Madhya Pradesh
@zoom_us I'm facing Error 104103 From last 15 days I tried Everything a Available online but can't solve this issue. I need to join with browser everytime; where nor I can record calls nor I can live stream. Please help!!
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Ann Nurock
(@annnurock) reported
from
Cape Town, Western Cape
@zoom_us I’ve tried but as usual no one responded. Honestly @zoom_us your customer service is THE worst I’ve ever known
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Ann Nurock
(@annnurock) reported
from
Cape Town, Western Cape
@zoom_us your customer service is non existent. Do you ever respond to urgent queries?
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Mpho Eland
(@MpofuMpho) reported
from
Wednesfield, England
@AppleSupport my AirPods Pro are giving me a problem with @zoom_us the mic is not working. I think it’s zoom because they work properly on FaceTime and other calls
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Mark Curphey
(@curphey) reported
from
Tamalpais Valley, California
@zoom_us won by simple friction free UX. Now turned on waiting rooms for all@meetings including previously scheduled series. Total time sync. Maybe time to look for something new that doesn’t slow team down.
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Transition Liverpool
(@TT_Liverpool) reported
from
Liverpool, England
@MikScarlet @zoom_us Can I ask what model? I find it hard to believe they're totally crap, but really need to know before I chuck a few hundred quid down the drain
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Phil Whitehouse
(@Casablanca) reported
from
Mosman, State of New South Wales
@Dunners @Snowbadger @zoom_us OK, I’ve given this much thought and I’ve narrowed it down to the following: Does Anybody Really Know What Time It Is? - Chicago Hanging On The Telephone - Blondie Tired Of Waiting For You - The Kinks
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Michael J. Cecchini
(@mike_cecchini) reported
from
Buffalo, New York
@thehill Can someone in the @USSenate contact @zoom_us to help them out!
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John Staines
(@StainesJohn) reported
from
Trumbull, Connecticut
The irony subroutine in the alien computer simulation that is my life continues to glitch out: after @zoom_us fails for my 3rd class, I go out in my zoomteaching clothes for a powerwalk to reset my mind, get rained on, & return home with my headphones blaring Radiohead’s “Creep”
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LeShell Smith
(@LeshellSmith) reported
from
Guntersville, Alabama
@MikeFlynn55 @zoom_us Love this feature. Have you run into the problem if all users do not have the update or operating system it doesn’t work? I’ve been successful once trying this feature.
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Nick Perry
(@realnickperry) reported
from
Hackney, England
@JamieBGall @zoom_us When it worked, it was both ways but I saw it clearly change for receiving mid call. What I don’t know is why. Presumably that was a remote end issue. Bandwidth? Or now I’ve spotted that full screen thing, maybe the SENDER has to be full screen?!! Which would be daft.
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Sunder Singh Tounk
(@STounk) reported
from
New Delhi, National Capital Territory of Delhi
@zoom_us hi zoom is too much intrept since 15 days my daughter can't attend the online classes what's problem since 15 days back it was okay and mobile network is fine time of intruption morning 9am till 13 hours at my location New Delhi India hope you will resolve
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Atul Khatri
(@one_by_two) reported
from
Mumbai Suburban, State of Mahārāshtra
Help required - ever since upgraded Zoom yesterday my Zoom App not working. My laptop OS is Windows 10 pro and Zoom Version is 5.3.1(52879.0927) Help! @zoom_us