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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (43%)
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Sign in (31%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection | |
| Redditch |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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hana
(@Neno56) reported
@zoom_us I need help i wanna cancel this month how can i ?
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Pooja
(@PoojaLawStudent) reported
@zoom_us why Background is not supported on my Xiaomi MIA3 Android phone? Will appreciate any help
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Sholto Macpherson
(@sholtomac) reported
.@zoom_us the integration with @Microsoft 365 is so bad that it feels intentional. Stuck clicking Captcha for eight rounds plus, error recurred second attempt. Integration needs constant reactivating. V poor UX
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Shashi Bellamkonda
(@shashib) reported
@mjwaggonernc Dang! That's inconvenient. Like how Netflix developed streaming tech, @zoom_us should develop more user friendly audio video setting automation. That's certainly a issue for a lot of meetings I am in.
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Eric White
(@ericwhte) reported
@zoom_us when editing an audio and video track from a meeting, both recorded by Zoom as separate files, why do I have to speed up the video to 104% to get the two files to sync? Is this a settings issue or a platform issue?
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Alessandro
(@BoondyAlBoondy) reported
Is this a known issue with using @zoom_us in a browser? Someone will share their screen, & I can see them in the corner, but their screen is just black ... Pressing refresh (often several times!) will usually fix it, but I end up missing so much of the meeting this way 😠
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Pradeep Reddy
(@Raamana_) reported
hey @zoom_us, your behaviour with multiple displays is absolutely terrible, and lacking any intuitive behaviour or control. please fix it asap to improve the #UX. Also, @tim_cook, #macOS is doing no better with multiple 4K monitors - even my very powerful MBP takes a min to reorg
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jade
(@3inyoon6i) reported
@zoom_us There was an issue where the host accidentally pressed end meeting instead of ending the breakout rooms, causing confusion and disarray overall. Personally, I think making the end meeting button unavailable when there are breakout rooms is a good option.
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Smalltalkdaily Research
(@smalltalkdaily) reported
I have to say (only) from my experience using @Microsoft @MicrosoftEdge Ms Teams is THE WORST online video app I ever use It always glitchy, won't connect & for both parties (often) causes problems No wonder @zoom_us is ruling the online meeting world I hate MS Teams its kak
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P0KIITHECL0WN
(@PokiiTheClown) reported
Hey @zoom_us my friend made a zoom call and said the code had upercase letters but when i put in upercase letters they become lowercase please help or i will cry
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n beauchamp
(@PowerTalkLondon) reported
@zoom_us Having trouble starting a meeting - is there an outtage? Based in London if that matters.
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7
(@kittenthology) reported
is the zoom down? I have a viva I need to present just now! @zoom_us
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Efe
(@bloodytea_) reported
@zoom_us @AppleSupport when I turn my virtual background on, my MacBook pro starts working really slow. I saw there are lots of people having this issue. Most of them reported that they start having this problem after updating to Big Sur 11.0.1 like I did. How can I fix this?
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eli #BLM
(@_StopItEli_) reported
@zoom_us @Twitter just like your service!!
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Samuel Priyatam
(@Sammisam8888) reported
@zoom_us I've been facing a problem after I updated the zoom app to latest version Earlier whenever I opened the link, it used to automatically connect to audio but now for every meeting I'm required to manually connect to audio due to which I missed a class today Please help
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trevor boller
(@TrevorBoller) reported
. @zoom_us S’il vous plaît. Is it normal for your customer service to take over five days to get back to the inquiry? #zoom
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Richard Marcotte
(@Richard_Marcott) reported
@michaelhoffman @zoom_us but you have been talking to yourself for years, why is it distracting now ;-) and sorry no idea for your zoom problem!
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Martha Waggoner
(@mjwaggonernc) reported
Why does audio work on everything except Zoom on my laptop? Who can help, @zoom_us?
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Bobbi Peitsch
(@BIBBI02374449) reported
hacked out by zoom, they set up about 15 access points and login when I am on my computer. @zoom_us any suggestions?
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Jake A
(@JacobGAlvarez) reported
@zoom_us you seriously need to fix your chat function. Panelist, audience, and DM should not be all in one box and one thread. So confusing and very risky. Not hard to split them up. Thanks.
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Tiffany In The Museum
(@At_The_Museum) reported
Would love to get some help from @zoom_us on this. It's driving me crazy. Program is now practically unusable for any practical purpose.
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dalia katan (la/nyc)
(@daliakatan) reported
Anyone else having issues with @Photoshop @zoom_us etc after upgrading their OS to Big Sur on their laptop? @Apple 🧐
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loki
(@loki76947159) reported
@zoom_us @Twitter Like ur service
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Sam Bingner
(@sbingner) reported
@ethanarbuckIe @zoom_us I’m not actually sure, I’d need to try to go through logs - I don’t usually check my spam for who was sending it I just happened to notice this one because I wondered why I was getting a spam asking me to sign up for a service I already have.
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Stefan Wolpers
(@StefanW) reported
@zoom_us How often do I have to cancel a package before sales replies? You suck at service…
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Ebony Jade Hilton, MD
(@EbonyJHilton_MD) reported
@blackwomenviews BEYOND. How do you even fix your mouth to ask that? Now the student is sitting for each of the other 5 @zoom_us interviews of the day completely insecure and self conscious. Then we wonder why their interview rankings are low. It’s infuriating.
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Brandon Bascom
(@brandonbascom) reported
When is @zoom_us going to come out with a new update to fix the broken version we have now? We lost ctrl-z undo with annotations and it's horrible! #SavetheTeachers
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Logan Schmidt
(@_loganschmidt) reported
Anyone else having issues with @zoom_us today???
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Greg Kahn
(@GKmediaBUZZ) reported
Had major issues with @zoom_us calls this past week. Folks couldn’t get in, connection was poor, etc. Anyone else?
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imrdavis
(@imrdavis727) reported
@merryjayholland @Chime @zoom_us Mine is still down from yesterday. Can't do any transactions.