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Zoom status: messaging issues and outage reports

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Full Outage Map

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 34% Connection (34%)
  • 25% Sign in (25%)
  • 19% App Crashing (19%)
  • 16% Multimedia (16%)
  • 3% Glitches (3%)
  • 3% Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
San Carlos Multimedia 3 hours ago
Conshohocken Connection 7 hours ago
Cranberry Township Connection 5 days ago
Swadlincote App Crashing 14 days ago
Mesa Multimedia 17 days ago
Obdach App Crashing 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • soulcarousel
    Mary Rinaldi (@soulcarousel) reported

    . @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.

  • khole_greg
    Greg Fong (@khole_greg) reported

    @Ramshandilya @zoom_us @MicrosoftTeams Did you ever figure this out? I have the same problem and it drives me nuts

  • derekmajor
    Derek (@derekmajor) reported

    @zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.

  • alfcnz
    Alfredo Canziani (@alfcnz) reported

    @zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.

  • Kishore59516918
    Kishore Kumar Das (@Kishore59516918) reported

    @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

  • lilydwoskin
    Lily Dwoskin O'Neil (@lilydwoskin) reported

    Does anyone else experience this glitch in zoom? When I schedule meetings, periodically registration checks itself sometime after I create a link without my knowledge or any action on my part. Zoom support says there is no issue on their end. It's super frustrating! @zoom_us

  • wasim80
    Wasim Ahmad (@wasim80) reported

    @zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

  • aliceisfab
    al (@aliceisfab) reported

    does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭

  • alanasheeren
    Alana Sheeren (@alanasheeren) reported

    @zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

  • ccmasteller
    Claire Masteller (@ccmasteller) reported

    @MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?

  • rachel_norfolk
    Rachel Lawson (@rachel_norfolk) reported

    I really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.

  • P_Bruynooghe
    Pierre Bruynooghe (@P_Bruynooghe) reported

    @zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?

  • BaksoPenyembah
    Penyembah Bakso (@BaksoPenyembah) reported

    @xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?

  • wasim80
    Wasim Ahmad (@wasim80) reported

    @zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

  • AGU_EPSP
    AGU_EPSP (@AGU_EPSP) reported

    @MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.

  • itsayushnegi
    Ayush Negi (@itsayushnegi) reported

    @zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix

  • VaradhKrish
    Varadharajan K PhD (@VaradhKrish) reported

    ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

  • skullady_malady
    Skull Lady, Annoying Libertarian (@skullady_malady) reported

    @zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.

  • NigerDeltaYPM
    Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported

    @zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.

  • t04f
    Jerome Klodzinski (@t04f) reported

    @bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.

  • AlinaPills
    Stone Pills (@AlinaPills) reported

    @roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.

  • happyfrozenfire
    Augustus Garrison (@happyfrozenfire) reported

    @zoom_us fix your servers

  • Baatunibabag
    Krishan_ll.b rathI (@Baatunibabag) reported

    @zoom_us I have billing issue,befor payment amount show after discount 5380 but deducted from account 6726

  • Mahendr53828703
    Mahendra Lama (@Mahendr53828703) reported

    @zoom_us @Zoom Please help me please my realy many probelam please help me

  • MapPornTweet
    MapPorn (@MapPornTweet) reported

    So has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.

  • lai1205
    Melai (@lai1205) reported

    @zoom_us please help me someone used my credit card to purchase a zoom account..

  • MoodieStrat
    Andrew J. Moodie (@MoodieStrat) reported

    is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

  • PinayKeto
    PinayKeto (@PinayKeto) reported

    @LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....

  • binunijkumar
    binu (@binunijkumar) reported

    @YashviSanghavi @zoom_us @Zoom Same issue