Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (43%)
• App Crashing (29%)
• Connection (29%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Leganés	App Crashing	14 days ago
Iowa City	Sign in	2 months ago
Hayward	App Crashing	2 months ago
Bristol	Sign in	3 months ago
Crewe	Connection	3 months ago
Omemee	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Smith (@theipodteacher) reported 7 minutes ago

  For those of you trying to join @BookCreator_Cat and I for @BookCreatorApp webinar, @zoom_us appears to be down. I cannot access the webinars. We are trying to get things working.

• 
  Leigh (@j15ldw) reported 8 minutes ago

  @zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?

• 
  Juan Pablo Rodas (@juparopla) reported 14 minutes ago

  @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

• 
  Robert Clark (@bostonbobby617) reported 16 minutes ago

  Since @zoom_us isn’t fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked

• 
  Kashef Majid (@KashefMajid) reported 18 minutes ago

  Is anybody else having problems with Zoom this morning? @zoom_us

• 
  slow-moving apocalypse (@sarahflorman) reported 20 minutes ago

  @zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?

• 
  Lily Dwoskin O'Neil (@lilydwoskin) reported 24 minutes ago

  Does anyone else experience this glitch in zoom? When I schedule meetings, periodically registration checks itself sometime after I create a link without my knowledge or any action on my part. Zoom support says there is no issue on their end. It's super frustrating! @zoom_us

• 
  stevebermeo (@stevebermeo) reported 25 minutes ago

  @zoom_us @caniscausa Is zoom down I keep getting kicked out

• 
  Haebar85 (@Aresss100) reported 28 minutes ago

  @zoom_us hi, i could not sign in, disabled account. Could you help me solve the problem? I have contacted the contact support, but there is no response.

• 
  Matthew Magbee (@mmagbee) reported 29 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  Ayush Negi (@itsayushnegi) reported 35 minutes ago

  @zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix

• 
  Kishore Kumar Das (@Kishore59516918) reported 39 minutes ago

  @zoom_us I kishore kumar das .pliz tha I no inglis spiking I am hindi dailok hering pliz help I am invest olredi agri pliz help hindi india

• 
  Nathan Maharaj 🦖 (@nrmaharaj) reported 41 minutes ago

  @zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.

• 
  Ómid M. (@moids) reported 43 minutes ago

  @pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.

• 
  Stephen Guffick (@steveguffick) reported 45 minutes ago

  @zoom_us Echo the last. Why wont you interact with customers that have problems

• 
  Raumpionier (@Raumpionier) reported 45 minutes ago

  @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

• 
  ✨HOPE 💫 (@alamas_295) reported 48 minutes ago

  Is zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 48 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

• 
  Jeremy Angoff (@MyTakeOnIt) reported 49 minutes ago

  @zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?

• 
  FunkyBob (@BunkyFob) reported 51 minutes ago

  @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 52 minutes ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  Laura Ciriani (@LauraCiriani) reported 54 minutes ago

  @zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience

• 
  lenny almatsier (@lennyhopipola) reported 55 minutes ago

  @MikeDemler @zoom_us Hi is there any update to solve this issue? Because i have the same problem with my zoom account (my acc is disabled) and I already chatted with the support team on the web and it’s not helpful at all.

• 
  kobenimeal (@kobenimeal) reported 55 minutes ago

  @brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!

• 
  Dimitrios Fytanidis (@dfytanid) reported 56 minutes ago

  @MoodieStrat @zoom_us Yeap... :( Same errors here..

• 
  Falk Dübbert (@falkduebbert) reported 57 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Mara Hernandez (@maraihdez) reported 58 minutes ago

  @zoom_us made unauthorized charges for unauthorized services to my personal credit card for up to $18,000 Mexican pesos in late January. I have been trying to contact a customer service agent for weeks and still nothing. What can I do ??? @Profeco???

• 
  Tiffani Ashley Bell (@tiffani) reported 1 hour ago from Stanford, California

  She was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.

• 
  Shawn (@shawnandthecity) reported 1 hour ago

  Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

• 
  Lorena M. Olaya A. (@L0laya) reported 1 hour ago

  @jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time