Zoom status: messaging issues and outage reports
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Full Outage Map
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Sign in (30%)
- Connection (30%)
- App Crashing (20%)
- Multimedia (13%)
- Glitches (3%)
- Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote
|
App Crashing | 5 days ago |
 Mesa
|
Multimedia | 8 days ago |
 Obdach
|
App Crashing | 11 days ago |
|
Eye
|
Connection | 14 days ago |
|
Crewe
|
Connection | 16 days ago |
|
Crewe
|
Connection | 16 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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eelke (@esctec_nl) reported@zoom_us pff doing my duty in reporting a trademark issue. no you want me to spend 30 min in answering questions! go figure it out
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MattBling (@saxeeosayande) reported@zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.
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Stephanie Liebergen (@NewsLiebs) reportedHey @zoom_us ... seems you're having some problems. I've got an interview stuck in your cloud processing somewhere. Help a reporter out here!!
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Skull Lady, Annoying Libertarian (@skullady_malady) reported@zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.
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taylorpineiro (@taylorpineiro) reportedHelp @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.
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Christos Karamanolis (@XtosK) reported@bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.
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sam darshan (@samdarshan97) reported@YashviSanghavi @zoom_us @Zoom Same issue
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adechian (@adechian) reported@zoom_us I'm not receiving two factor authentication code, please help
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Kashef Majid (@KashefMajid) reportedIs anybody else having problems with Zoom this morning? @zoom_us
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Donna Maria: The Lifestyle CEO (@donnamaria) reportedCustomer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice
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Julia Graham β (@juliamarygraham) reported@WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.
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Nelson Cardona (@nelcarana) reported@zoom_us I AM HELP ME
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bson π¨πΌβπ» (@b_son4) reported from Manteno, Illinois@zoom_us fix your **** or @Xfinity fix your **** someone fix some ****
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Dodo Rejoice Mission (@DodoMission) reported@zoom_us elearn.nouedu2.login/ net
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Asrin Sah (@TeksinN) reported@zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it
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Wasim Ahmad (@wasim80) reported@zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,
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Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported@zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.
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rachelle (@haddad_rachelle) reported@zoom_us after the new update am unable too connect on my 4g service, is that normal ?
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Anastasia Piliouras (@anapiliouras) reported@MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...
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Ayush Negi (@itsayushnegi) reported@zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix
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Melissa Milner (@melissabmilner) reported@zoom_us I am unable to sign in. Keeps giving me the oops window. All other websites working fine so not wifi issue. I am right outside of Boston.
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Robert Clark (@bostonbobby617) reported@LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help
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Mohammed Hamid (@mhamid86) reported@zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.
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Tom Glasgow (@TomTalkinSports) reported@zoom_us I have, but the fixes arenβt working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.
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Hempfy (@Hempfy_Swiss) reported@GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? π
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Efforting (@CorreaToe) reportedI think itβs weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.
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π½πΎπππ· βπ°π»π°π³π·π°π³π·βγ (@oohnohyun) reported@zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?
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Karim Khader β (@karimskhader) reportedWho else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.
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bernie westacott (@berniewestacott) reportedHello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!
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Amit Godbole (@amitGodbole) reported@andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)