Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (33%)
• Sign in (30%)
• App Crashing (17%)
• Multimedia (13%)
• Glitches (3%)
• Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Mesa	Multimedia	2 days ago
Obdach	App Crashing	5 days ago
Eye	Connection	7 days ago
Crewe	Connection	10 days ago
Crewe	Connection	10 days ago
Hamden	App Crashing	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported 11 minutes ago

  @zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.

• 
  rachelle (@haddad_rachelle) reported 12 minutes ago

  @zoom_us after the new update am unable too connect on my 4g service, is that normal ?

• 
  Tim Gray (@timgray101) reported 16 minutes ago

  @zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.

• 
  Robert Clark (@bostonbobby617) reported 16 minutes ago

  @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

• 
  Myra Jolivet (@MyratheAuthor) reported 16 minutes ago

  @zoom_us of all the great things you do, customer service is sadly not one of them. Just devoted an hour to bot-dom, emails, and no answers. A simple problem likely could've been cured with a convo, but no human. I just can't...

• 
  Kayla’s HiFi Club (@KaylaBlais2) reported 18 minutes ago

  @zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update

• 
  al (@aliceisfab) reported 20 minutes ago

  does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭

• 
  André Jacobs (@andre_jacobs) reported 21 minutes ago

  Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

• 
  slow-moving apocalypse (@sarahflorman) reported 26 minutes ago

  @zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?

• 
  Shawn (@shawnandthecity) reported 26 minutes ago

  Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

• 
  ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported 26 minutes ago

  @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

• 
  HulaHeart | Lianna (@HulaHeart_) reported 28 minutes ago

  @ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳

• 
  Pierre Bruynooghe (@P_Bruynooghe) reported 29 minutes ago

  @zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?

• 
  Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported 29 minutes ago

  @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

• 
  Kelsey Knight (@kk2nite) reported 33 minutes ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

• 
  Tony - Pod Guy - Groves (@Trickstersworld) reported 33 minutes ago

  Christ the @zoom_us customer service makes Eir look good.

• 
  Kishore Kumar Das (@Kishore59516918) reported 35 minutes ago

  @zoom_us I kishore kumar das .pliz tha I no inglis spiking I am hindi dailok hering pliz help I am invest olredi agri pliz help hindi india

• 
  Mai Somaa (@MaiSomaa) reported 35 minutes ago

  @zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page

• 
  Amit Godbole (@amitGodbole) reported 40 minutes ago

  @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

• 
  YASHVI SANGHAVI (@YashviSanghavi) reported 41 minutes ago

  @zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...

• 
  usableknowledge (@usableknowledge) reported 43 minutes ago

  @zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.

• 
  Ms. AK (@akincali) reported 45 minutes ago

  @zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.

• 
  FunkyBob (@BunkyFob) reported 45 minutes ago

  @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

• 
  Kanadatreff (@Kanadatreff) reported 56 minutes ago

  @sarahflorman @zoom_us Try the login with the Zoom client!

• 
  Jeremy Angoff (@MyTakeOnIt) reported 56 minutes ago

  @zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?

• 
  Donna Maria: The Lifestyle CEO (@donnamaria) reported 57 minutes ago

  Customer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice

• 
  Nitin Jain (@nitinjaipur433) reported 1 hour ago

  @zoom_us dear zoom team, I have an issue with reference to your services. Please share your email where I can raise my quarry

• 
  stevebermeo (@stevebermeo) reported 1 hour ago

  @zoom_us @caniscausa Is zoom down I keep getting kicked out

• 
  John Nash - Game theory, my theory. (@AntichristJebus) reported 1 hour ago

  @madebygoogle @Google @zoom_us Google permabanned me from YouTube because I was exposing a psychopath YT "We have determined that your account will remain terminated.. You won’t be able to access or create any other YouTube accounts. For more information about account terminations, please visit our Help Center

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 1 hour ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL