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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (43%)
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Sign in (28%)
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App Crashing (16%)
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Glitches (4%)
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Video (4%)
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Multimedia (1%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bremen |
Sign in | |
 Lloydminster |
Glitches | |
 Guayaquil |
Connection | |
 Mountain View |
Connection | |
| Santa Rosa |
Sign in | |
| Laguna Hills |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Michael MPH 🇺🇸
(@PhillyPartTwo) reported
from
Philadelphia, Pennsylvania
@steph_kon @thezolas @sidedooraccess @danmanganmusic @tyler_bancroft @saidthewhale @zoom_us I mean he was just chowing down away on some good looking ribs during the show. Don't interrupt Dan's dinner.
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IAmPete
(@PIniomor) reported
from
Abuja, Federal Capital Territory
@zoom_us is down!
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Adnan Bakshi
(@bakshi_adnan) reported
from
Anantnāg, State of Jammu and Kashmīr
@zoom_us @ericsyuan I'm not able to see all the live meetings, I'm supposed to see 3 live meetings bit it only display 1, participants column display 0 what's wrong with this application. Advised how to fix this
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Tamara✨
(@_tsweets) reported
from
Hattiesburg, Mississippi
@_ImKant @jarriusadams @zoom_us Right! One thing my professor did was make the meeting private so you can only access it if the organizer approves. That might help future meetings.
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Turnstile Tours
(@TurnstileTours) reported
from
Brooklyn, New York
@zoom_us @otter_ai After Zoom updates this weekend, live otter captioning streaming is no longer visible on user interface. Tried resetting but still no otter captions visible for users. Please help! This is important for accessibility.
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Zeno Popovici
(@ZenoPopovici) reported
from
Sibiu, Judeţul Sibiu
@RemusBaltariu @figma @1Password @Dropbox @HelloSign @zoom_us @awscloud @github @figmadesign Using 15+ services. Every month I have to painstakingly login to about 9 of them and click trough multiple windows and download the invoice. What they send via e-mail is incomplete. It’s an extra step I should not have to do. Figma is the worst offender e.g. adding company info.
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MikeyD08
(@mdepasquale08) reported
from
Eatontown, New Jersey
Calling all @backstreetboys and fans, I need you help..June 1st is my one year anniversary and my plans got ruined because of quarantine...if I could get any of the @backstreetboys to @zoom_us with her I would gane extra credit points with my amazing girlfriend #backstreetboys
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𝔸𝕓𝕓𝕪 𝕊𝕔𝕙𝕦𝕓𝕒𝕔𝕙
(@ahhbeegayle) reported
from
Lenexa, Kansas
@TeriL1974 @zoom_us No kidding! 👊🏻 No wonder their customer service is impossible to reach hahha
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Pravin (rhymes with ravine)
(@ppk007) reported
from
Palo Alto, California
@stevesi @zoom_us I'd settle for their customer service to respond. We upgraded to a corporate account and though I accepted the invite and signed up I still have a basic account.
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Ruby Fremon
(@IAMRUBY) reported
from
Redondo Beach, California
To be specific... Myself and my clients are having issues connecting sound. Under preferences, it will show where the sound is meant to come from, but no sound. And, clients are getting booted off calls. @zoom_us help! I have a Pro account and am a LONGTIME client.
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Robyn Murphy
(@mrsmediamom) reported
from
Owings Mills, Maryland
@zoom_us @craigmwood Same. Ticket sent twice. Priority high. No replies. Please help #5616539
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@shellykramer
(@ShellyKramer) reported
from
Kansas City, Kansas
@stevemann @zoom_us @KeybaseIO @SkypeBusiness Definitely attributable to a lack of a security first dev mindset. Not a new issue, but freemium users aren’t paying that much attention.
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Kevin Nolan
(@kevinjohnnolan) reported
from
Stone, England
@zoom_us What is going on - Family events being cancelled and it is bad enough without zoom going down after paying for a licence #useless
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Shegzy Billions - Greatness is a Marathon
(@callmeshegs) reported
from
Ikeja, Lagos State
@zoom_us I can't find enable custom live streaming service on my account .. How can I resolve this
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Holistic Ballet
(@holisticballet) reported
from
Poplar, England
@zoom_us I lost a lot of money today because of the zoom break down on my busiest day of the week. Very frustrating and disappointing and I may look for alternative platforms.
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Habibur Rehman
(@habiburbarakati) reported
from
Udaipur, State of Rājasthān
@zoom_us Hello I am from NGO @msoofindia trying to register to held a meeting for our member students but unable to do. Kindly help to register pro for atleast 1000 students,because we provide career (study and job oriented) guidanship throughout India for Free.
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➖
(@Pizza_Princess1) reported
from
Santa Fe Springs, California
In March, I purchased a plan from @zoom_us and when I tried logging in for a second time, my plan had disappeared! I tried calling but it said “your plan doesnt support phone call customer service” so I submitted a claim to them via email and never got a response.
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Zuz
(@lazowybassi) reported
from
Birmingham, England
@vdvedprakash21 @zoom_us My issue has been resolved. Even though I have paod already, I have clicked ‘upgrade’ and went all the way to the payment but the new payment did not go through and my account restored to the premium. Maybe worth trying on your end if you have urgent meetings.
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Roger Bristow
(@Rev_Roger) reported
from
Bromley, England
@pcdvicar @ChurchTimes @zoom_us @SeeOfRochester We struggled through ... serious issues with sound and video and we lost several of those who tried to join us. I was quite relieved to know that it wasn’t just me ... 😉😂
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jeffzurel
(@jeffzurel) reported
from
Edenburg, Gauteng
Hi, @zoom_us Using MacBook Pro today I could not see other (6) participants. Until today had no probs with your “Pro” version. Please help. Thanks!
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Pawan Dhera
(@pawandhera) reported
from
Ulhasnagar, State of Mahārāshtra
@camilaelayda @zoom_us Yes, since noon there was an issue.
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Sean Killeen
(@sjkilleen) reported
from
Arlington, Virginia
Wow. I defended @zoom_us through their security issues too, saying the UX was way better and they'd catch up quickly. This security stance I cannot defend or support. This is a problem of leadership at the top. Will see if I can find alternatives I can lobby for.
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Adnan Bakshi
(@bakshi_adnan) reported
from
Anantnāg, State of Jammu and Kashmīr
@zoom_us @ericsyuan I have a business plan subscription with zoom, my call are answered by answering people asking me to wait for call back, but unfortunately I never get a call back my emails are answered in 12 days, I'm facing allot of issues with zoom support team. HELP ASAP
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Phil Weasley
(@PhilWeasley) reported
from
Columbus, Ohio
@zoom_us you’ve made a lot of terrible decisions and I’ll be canceling you and deleting the app!
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ScɪᴇɴᴄᴇWʀɪᴛᴇʀ
(@Sciencewriter) reported
from
West Lafayette, Indiana
@akuehner @zoom_us We have the same issue. Users can not uninstall Zoom on their own because of admin privileges. We’ve decided to move to MS Teams which here is centrally supported.
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Scott Menor
(@smenor) reported
from
Gilbert, Arizona
There are many more pressing issues to resolve as a civilization but we really needs to just establish that meetings should be scheduled for their actual start times - especially when they’re are @zoom_us meetings.
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Erica Canela
(@ericanela) reported
from
Magor, Wales
@mnewsradio Come on, @zoom_us - don’t let me down twice in one day! I need to see my people!
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Mark Smith
(@markrsmith) reported
from
White Horse, New Jersey
@zoom_us It’s a very large subset. Had to move the church service to Facebook Live. I hope you’re refunding paid accounts.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @RevdEmmaGoldby @vahva @zoom_us Nope, it was an OBS set up issue. I failed to include the audio stream into the scene. My mistake but the rest was fine and I worked it out pretty quick.
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Anthony North
(@Anthony_North) reported
from
Chelmsford, England
@zoom_us Hi. The decision to remove the ‘unmute all’ button is a disaster for our charity. We run Zoom lessons for people with learning disabilities. They are unable to unmute themselves when required by a tutor. PLEASE HELP.