Peacock Outage Map
The map below depicts the most recent cities worldwide where Peacock users have reported problems and outages. If you are having an issue with Peacock, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Peacock users affected:
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Buffering
Peacock is an American over-the-top video streaming service owned by NBCUniversal, a subsidiary of Comcast. Peacock carries many shows and movies associated with NBC, Bravo, E!, Syfy, Telemundo, and USA Network, as well as shows and movies produced by Universal.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 3 |
| Springfield, MO | 2 |
| Collingswood, NJ | 2 |
| Austin, TX | 2 |
| Pawcatuck, CT | 2 |
| Cleveland, OH | 2 |
| Gallatin, TN | 1 |
| Dillsboro, IN | 1 |
| Pittsfield, MA | 1 |
| Acworth, GA | 1 |
| Reno, NV | 1 |
| Amsterdam, NY | 1 |
| Prescott, AZ | 1 |
| Livonia, MI | 1 |
| Manchester, NH | 1 |
| Woodbridge, VA | 1 |
| Brandon, FL | 1 |
| Western Springs, IL | 1 |
| Sacramento, CA | 1 |
| High Point, NC | 1 |
| Hogansburg, NY | 1 |
| Nashville, TN | 1 |
| Charlotte, NC | 1 |
| Erie, PA | 1 |
| Mountain Home, ID | 1 |
| Largo, FL | 1 |
| Katy, TX | 1 |
| Reading, PA | 1 |
| Philadelphia, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Peacock Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Gormley
(@MartyComanch3) reported
Trying to watch soccer on @peacockTV is one of the worst experiences I’ve had the displeasure of doing and I’ve had Comcast for years so that’s saying something
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M Reyno
(@mys_meliss) reported
@peacockTV for the love of all that's holy, PLEASE fix the coding of your Xbox app so that it keeps the controller on while watching. Some of us use wired headsets and the repetitive loss of audio is borderline infuriating. If you need help, @netflix and @hulu know how to do it.
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jbonnette ⚜ WHODAT ⚜ (5-6)
(@RAginCAjun318x) reported
@nbc why is trial and error not on @peacockTV? Need to add it on there.
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LEX
(@onIinepoison) reported
@peacockTV your website won’t let me purchase peacock premium and it won’t tell me what the problem is either
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Jake Hickerson
(@HickersonJake) reported
Anyone else having issues with @peacockTV on their fire stick? I tried closing every running app, I cleared the cache, I unplugged the device for 30 sec, and I uninstalled and reinstalled the app, and still got nothing. It’s not an issue with internet cause it works on my Xbox.
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Josh Hoppe
(@Hoppeanduknowit) reported
@peacockTV what’s the point of purchasing your premium package if the mobile app does even work?
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Isa-Lee Wolf
(@IsaLeeWolf) reported
Hey @peacockTV trying to get your Black Friday subscription deal but the code doesn't work! That's very disappointing.
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Andrea
(@Im_a_drea) reported
Because I'm streaming on @peacockTV - I'm a week behind. What's going on? Did this week get pulled unexpectedly? I looked at the official twitter and FB page and they are not being posted on... the show isn't in trouble... is it? This is the best season ever #TheBlacklist
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Michael Pond
(@pond_michael) reported
@peacockTV @premierleague How much more is it going to cost to get the bandwidth for a quality stream…
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Andrew S. Boston
(@astephenboston) reported
I think I’m done with @peacockTV ! You can’t even rewind or fast forward without the platform crashing. And it happens quite to often on different devices. Poor quality.
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Stephanie Morillo
(@radiomorillo) reported
@peacockTV I’ve followed all the steps in your troubleshooting article and nothing. Need help
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Pammie Spoon
(@PammieSpoon) reported
@peacockTV tried all day 2 get your Black Friday promo and it never seemed to work, now I'm seeing that others had the same issue, it's pretty jacked up 2 pull the promo with no warning, who knew there was time limit on it? most promos at least go the whole day some even all wknd
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Jeff Lampkin
(@lampdizl) reported
from
Dallas, Texas
Sounds like it’s a good thing @peacockTV didn’t work for the last ten minutes of the match! Pure ****!!
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Dee
(@imdeegarcia) reported
@peacockTV really has the worst customer service ever. So I can’t get a refund for this month cause Peacock keeps having technical issues.
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Ben Tenison
(@Ben10cS) reported
Hey @peacockTV - having to click out of the @PLinUSA coverage I am watching and click back in to a new tile when there is only one game left for the day is the worst UX design ever. Please fix.
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