Reliance Jio Outage Report in Mumbai, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Mumbai come from postal codes 400070, 400072, 400071, 400078, 400069, 400076, 400051 and 400034.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Mumbai, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Reliance Jio
Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (57%)
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Phone (17%)
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Total Blackout (14%)
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Wi-fi (8%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Mumbai, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Borivli, Thāne and Powai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Phone | |
| Mumbai |
Internet | |
| Mumbai |
Total Blackout | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai, State of Mahārāshtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Bhumika Thakkar
(@bhumika_t) reported
from
Mumbai Suburban, State of Mahārāshtra
Literally cannot make or receive any voice calls!! @reliancejio is the worst! @JioCare
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kumar
(@kcdoshi70) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioChat installed jio fibre from last 2 months paus 6 month charges but Internet not working complaining many times no reply or any action please do the needful
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parikshit sharma
(@parikshit2709) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare @JioFibre jiofibre is down since morning and no solution, no resolution from customer care. Registered complaint also but no solution till now. Pathetic service.
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Anubandhan
(@Anubandhan2) reported
from
Mumbai, State of Mahārāshtra
@JioCare @reliancejio Jio fiber connection outage since yday. Spoiling the mood in an auspicious day. Navi Mumbai
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RAISE YOUR VOICE
(@Right_issues) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio How can you say that ask your customer care they are help less develop your system so that they can check the details
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Sachin baban mohite
(@Sachinbabanmoh2) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio we don't have network. day by day your service becomes poor.we complaint many times but no any action is taken. stop making fools to us. 8928189755 Add: baliram nana patil chawl,agarwadi,mankhurd,mum 400088
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Hasanain Shikari
(@hasanainshikari) reported
from
Mumbai Suburban, State of Mahārāshtra
@jio_fiber your services have been down since early am here in our apartment complex at Cuffe parade. Your helpline is useless and live chat keeps having “technical difficulties”. Get this resolved ASAP. @reliancejio
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P
(@RKREALTO) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @DoT_India facing a lot of problems like call drops and voice break at thakur village Kandivali East Mumbai 101 no action taken still
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Noel D'Souza
(@dnoel143) reported
from
Mumbai Suburban, State of Mahārāshtra
@airtelindia Your customer service is pathetic, I've been facing issues for 2 months with the indoor coverage and wanted to port out my number to @reliancejio but you guys are making my life a misery for your family plan exit
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NAZIR SHAIKH
(@itsnazirshaikh) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare From last 1 month u r company has connectivity issues
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dhiren
(@Dheerain1980) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare I have already ordered for your fiber service just a humble request if you can process my request asap so that I can give befitting reply to @HathwayBrdband @hejmadi_pradeep
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Mayuresh S. Lotlikar
(@meusviews) reported
from
Mumbai, State of Mahārāshtra
@reliancejio when we are going to have jio fiber in Vashi ? Please respond we are waiting for your service unfortunately it's stuck in Vashi, sector 17
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GYAN RANJAN
(@GYANRAN30445347) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio Today again, our entire Society (Kanti Park,SBI Officers Quarters, Borivali west, Mumbai) has lost connectivity, 3rd time in a week.We have been utterly frustrated with your standard of service.
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parash bhole
(@parash_bhole) reported
from
Thāne, State of Mahārāshtra
More than 3 months of @reliancejio fibre and has turned out to be the worst decision ever! The most horrible and pathetic service a service provider can give!
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anil rajbhar
(@anilrajbhar2) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio your internet service is getting worse day by day. It's working like 2G now days though you claim to provide 4G. Pls improve service otherwise you will loose customer like Airtel.
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रामचंद्र आंब्रडकर Ramchandra Ambradkar
(@Ambradkar_RB) reported
from
Mumbai Suburban, State of Mahārāshtra
@ViCustomerCare Second things, @JioCare is cheaper than you. But connecting people service. Half billing better service.
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Adv. Shreyans Baid
(@shreyansb12) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @sureshj840 Never switch to jio the have the most pathetic customer service ever
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anil pandey
(@anvilpandey) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio just on-boarded to Jio fiber last Saturday and within 2 days your router started playing up and now do not want to broadcast wireless (mainly 2.4ghz). can't handle such issues in long term. would prefer @airtelindia if they have service around.
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VINAY SHUKLA
(@vinayshukla217) reported
from
Mumbai Suburban, State of Mahārāshtra
@KeshavSingh0001 @reliancejio @airtelindia Yes brother same here lots of issue but Jio team not work properly I don't know why.
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Amit Dhope
(@iamami_d) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio @JioCare why doesn’t your system & app automatically detect if the number is being used for a jio-fi device? And why is there no option to get help for a jio-fi connection on the #myjioapp ?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Its_me
(@Itsme17555654) reported
@JioCare right now am facing the network issue and unable to do my work. Will you compensate for poor service from your end. Worst exp
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Fazal Rehman
(@thefazalrehman) reported
@JioCare @reliancejio Worst experience from Customer Care & Field service team.... fixing a fiber Cut is taking more than 3 months. No one cares for cust😡 Service Request from 7838973333
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NajmulHasan
(@hasanarshi) reported
@JioCare very low signal strength in shaheen bagh, A block area (Delhi 110025). Please help on that.
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Atul Sood
(@ShimlaHelpline) reported
@JioCare 3 days gone since. No resolution as yet. Are you guys providing any customer care or not. Couldn't find any link to call up Jio customer care directly. Pathetic experience Time to move on to some other network.
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Sunny
(@sunnypawar_) reported
@reliancejio mobile internet is not working please help
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देशभक्त
(@deshbhaktime) reported
@JioCare Kindly check with your team who visited my place, why should I inform you? Also, I have to buy recharge packs for internet everyday, why am I bearing these charges on my datapack when I've already paid enough to jio fiber. Its ur fault that my connection is not working, not mine
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Nikunj sawal
(@nicksawal) reported
from
Nāgpur, State of Mahārāshtra
@JioCare My jio fiber is blinking red light since morning! No customer care yet. Visit was scheduled at 3 pm but no one came. I currently have issues for working from home. Send assistance ASAP. Jiofiber service ID 7123563976. Jio registered number +91 91729 77918 You don't respond to DMs
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Alekh Jha
(@alekhjha) reported
@JioCare Order No. CO0000BGOL3T Service ID 299856360478 Refund of Rs. 2500/- not credit in bank account after uninstallation of JioFiber. Kindly refund the amount in my validated bank account i.e. 61102335052 IFSC Code: SBIN0031162.
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GOPAL MITRUKA
(@GOPALMITRUKA) reported
@reliancejio jio fiber connection installed in 2019. At the time of connection got only router now after disconnecting jio asking for set up box which I never received and denied pick up unnecessary haressing customers
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Amit Malviya
(@amitmalviya1984) reported
@JioCare @reliancejio Mr Neel Das One of your representatives who was supposed to visit me for a new connection, I am already using 2 Fiber connection . He didn’t visit and now when I am charging him this delay he was so rude ! He was like Jio ko aapke jaise customer nahi chahiye