2K Games

2K Games Outage Map

The map below depicts the most recent cities worldwide where 2K Games users have reported problems and outages. If you are having an issue with 2K Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

2K Games users affected:

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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Whitewater, WI 1
Hamburg, HH 1
Honolulu, HI 1
Converse, TX 1
Clearwater, FL 1
Pope Beach, MA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Thetakeova365 Dee Dot (@Thetakeova365) reported

    @2KSupport any reason why I have no sound during rec only games. Please help or tell me how to fix. I can’t even hear 2k music while playing rec. Absolutely nothing

  • preboardpro preboardpro (@preboardpro) reported

    @Ronnie2K @thebuddyboy5 @2KSupport buddy deserves it 100% this happening is not ok. but pls Ronnie look into other people who have been having the same problem tho

  • BandManDonald MoneyMaker (@BandManDonald) reported

    @2KSupport I submitted a ticket 2.5 weeks ago, and I still do not have any sort of progress. Reach out to me because it seems like 2kSupport isn't looking to resolve my issue

  • james1248037255 james123 (@james1248037255) reported

    @DjRaspberryDel1 @Des_love23 @2KSupport You would think with the amount of players being lost we would have already gotten a fix i understand they are working from home but at the end of the day i payed full price and put even more money into my myplayer its just things like this that 2k needs to wrinkle out

  • BigBagel_ Never Settle for Mediocrity.💫 (@BigBagel_) reported

    @Ronnie2K @2KSupport can we fix the “saved file corrupted” glitch that prevent us from loading in and playing the game.

  • DjRaspberryDel1 Dj Raspberry Delight (@DjRaspberryDel1) reported

    @Des_love23 @james1248037255 @2KSupport Same exact way you did. Sync error. Tried everything

  • _YeoFrankie HunchoFrank🉐 (@_YeoFrankie) reported

    @2KSupport y’all closed my ticket without responding ? #7526828 what kind of service are you guys running over there where you employees slack off

  • LightSkinWill SDubbTV (@LightSkinWill) reported

    @Ronnie2K @thebuddyboy5 @2KSupport This is crazy lol. I’ve been tweeting at you for almost a month about not being able to even play the game over some glitch that crashes my Xbox. I really enjoy 2k and haven’t been able to play. I knew if I was a well known streamer mine would have been fixed already smh.

  • BigGooseTV Big Goose (@BigGooseTV) reported

    @2KSupport I have and am still waiting for a fix. Thanks

  • Mattchuw_ Lord Matthew Clarke🇯🇲👑 (@Mattchuw_) reported

    @2KSupport I am trying to reset my password so I can sign in and submit a request to get my player back but it won’t even let me rest password nothing happens

  • oneuv_one 🤟🏽😈🤟🏽 (@oneuv_one) reported

    @2KSupport why are my wins not being counted online H2H? I have won 3 games and haven’t gotten awarded with wins..everytime I lose, they give me a loss though. This is ridiculous, please fix this

  • prestonattisha P (@prestonattisha) reported

    @LeekLutherKing @2K @Ronnie2K Bro im having the same issue online play now. Ive played 5-8 games won 4/5 and i dont get the wins or the losses its very frustrating. Did you fix it?

  • Drewdwnorlaydwn Drewdownorlaydown (@Drewdwnorlaydwn) reported

    @DHank14 @NBA2K @2KSupport how do you a person get that player file taking away by ur service and loose the player and the 100k vc put into and u offer him 15k that ain’t enough to buy a shirt in the Damn Game damn shame

  • Stephen_704 Stephen Demera (@Stephen_704) reported

    @NBA2K @2KSupport @Ronnie2K FIX THE MATCHMAKING IN THE REC

  • KoolBreezze8 GEE® (@KoolBreezze8) reported

    @2K @Ronnie2K excuse me but why does my Badge Points keep retracking on 2K21?? After every game my points for Finishing Shooting & Passing regress while Defense progresses. Idk if its a glitch for Next Gen or what

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