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2K Games

2K Games Outage Map

The map below depicts the most recent cities worldwide where 2K Games users have reported problems and outages. If you are having an issue with 2K Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

2K Games users affected:

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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Köln, NRW 1
Paris, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Lewyboy19
    Lewis_T09 (@Lewyboy19) reported

    @CeReaL333Killer @2KSupport If you cancel the live uptade stuff when login in you can play then update the lice using thr sticks from the screen that has the exhibition mode etc

  • MarkinOut
    Markin' Out (@MarkinOut) reported

    @DaHorrorFiend @WWEgames @2KSupport I was surprised when people on XB started telling us they’re having that problem. I figured it’d only be PS5. Then that Switch problem came out. That got acknowledged at least.

  • __Jeff_D__
    Jeff D 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@__Jeff_D__) reported

    @2K @2KSupport @2K_UK Been playing on pro since it came out and im having a sound problem where it just cuts out when I press square to read something, when back in game no sound. Doing a complete restart of the system makes it sound OK, for how long though, will this get fxd?

  • JonasBarnes
    Hunter S. Tommy Jarvis (@JonasBarnes) reported

    @MarkinOut @2KSupport @WWEgames I finally got a response but it was basically like "Hey do all the things that you said you already did and upvote the issue here."

  • bourbeau_julian
    Julian Bourbeau (@bourbeau_julian) reported

    @NBA2K And we can’t login to it it’s stuck at a loading screen please help @NBA2K @2KSupport

  • ArenJ61183
    Aren Jamir (@ArenJ61183) reported

    @NBA2KMobile @2KMobile @2KSupport this buffering issue is getting ridiculous. Since the Hometown Heroes update, the network icon pops up after every 2–3 menu changes AND during games, making me unable to play properly. My internet is fine. Please fix this. ID: 1000096970536

  • lanceduffin
    Lance Duffin (@lanceduffin) reported

    @2KSupport - I am having an issue with trying to get into the course designer and it keeps giving me an error saying "Content is Unavailable Due To Your 2k Settings." It then tries to load two areas asking me to scan the QR code or contact support but nothing ever loads.

  • DarkKnight90309
    DarkKnight90309 (@DarkKnight90309) reported

    @MarkinOut @WWEgames @2KSupport I play on switch 2 and PS5 Never once had a Issue on PS5. Only Switch 2 is where I had the issue. Try deleting the game and reinstalling it

  • _nbgaf
    :/ (@_nbgaf) reported

    @2KIntel @NBA2K @2KSupport fix ray allen base back to 88

  • kingjamesmac718
    ONE KING ENTERTAINMENT (@kingjamesmac718) reported

    @1nationetwork @2KSupport @2K I think it’s more annoyed then surprised. With the way they jumped on the issue the switch was having and tweeting about how they were aware of the problem and got a hotfix out for it in a day. But ps5 and xbox didn’t get the same treatment. IMO

  • AstrylBlaze
    AstrylBlaze (@AstrylBlaze) reported

    @ItsShake4ndbake Anyone else having the issue of not being able to claim them after watching the 4 hours? Bar shows complete but can’t claim them @2KSupport

  • MarkinOut
    Markin' Out (@MarkinOut) reported

    @leafsavage_420 @WWEgames @2KSupport Their customer service is so far disconnected from the people working on the game. They follow a script and don’t know anything.

  • HeelKorey
    HeelKorey (@HeelKorey) reported

    @kingjamesmac718 @2KSupport I love how they ask you about the final outcome too. They resolved a problem for me last week, it actually getting to that point took days of back and forth. But that bit doesn’t matter to them.

  • MiguelVideoStu1
    Miguel Video Studios (@MiguelVideoStu1) reported

    Hey @2K, can you PLEASE fix #WWE2K26 for Switch 2 and make it actually playable again.

  • Leilends_wrld
    Leilend H (@Leilends_wrld) reported

    not even gone lie. @2K @Ronnie2K gotta fix the shooting. there’s no way that i have a 90 3 point and my green is still so small like i had a 94 3 on 26 and i greened every single shot 😑

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