2K Games

2K Games Outage Map

The map below depicts the most recent cities worldwide where 2K Games users have reported problems and outages. If you are having an issue with 2K Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

2K Games users affected:

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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ottawa, OH 1
A Coruña, Galicia 1
Camden Town, England 1
Dallas, TX 1
Gummersbach, NRW 1
Milan, Lombardia 1
Santa Marta, Departamento del Magdalena 1
Gagny, Île-de-France 1
Tianjin, Tianjin Shi 1
Chennai, TN 1
Toulouse, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

  • VirtualHardwood VirtualHardwood (@VirtualHardwood) reported

    @NBA2K In Our Online Franchise set in Magic Bird Era - We have had Connection Issues. Players aren't able to Connect Online to Play Playoffs! We actually had to Sim a Series in the East & May Have to Sim EASTERN CONFERENCE FINALS! Can anyone @2KSupport Help or Advice Options?

  • mpmaley Michael (@mpmaley) reported

    @2KSupport One step further. My friend deleted his game and redownloaded it. Still broken. @CivGame This is a really bad start to the week.

  • Jordy_lf Jordy LF (@Jordy_lf) reported

    @2KSupport already restarted the pc and I still have the same problem :(

  • IWRaven Ravency (@IWRaven) reported

    @2K Excited and already a proud owner of the new leader pass, however I'm having trouble linking/creating a 2k account for Julius Caesar. "504 Gateway Time-out"

  • godless_ancap Godless Ancap (@godless_ancap) reported

    @2KSupport Thank you, seems other people are also having this issue. I am not at my home PC where I'm logged into 2K support, but on my Steam Deck I'm having the issue. Will report as soon as I return, although it may be patched by then.

  • MolemanElmo Earl Moe (@MolemanElmo) reported

    anyone else having a glitch where the rookies won’t have stats in a myleague start today??? #NBA2K23 @2KSupport

  • sevenscorpions7 Achyut Mohanan (@sevenscorpions7) reported

    @2KSupport says upsteam connect error or 504 gateway error

  • akaScottMoore Scott Moore | lvl 33 (@akaScottMoore) reported

    @CivGame @2KSupport Epic Games Store keeps rejecting my copy, stating error LS-0013. Tried reverifying it and deleting the webcache.

  • 02chris07 Chris (@02chris07) reported

    @KingEdwardXVII @2KSupport I’m on epic too but not it won’t even open the game it says install error

  • LilJK07 LilJK (@LilJK07) reported

    @KingEdwardXVII @2KSupport I am currently running into the same issue. Just wanted you to know I think it’s affecting multiple people

  • Admiralen17281 Joel S (@Admiralen17281) reported

    @2KSupport @steve4three @2KSupport I think you should make an official tweet about this since all of the playerbase is affected and no one knows if you guys know about the issue and is working on a fix..

  • fixedin45 анян🇺🇦 (@fixedin45) reported

    @2KSupport done, but I'd love to know if there's a way to downgrade the game until you figure out the fix

  • TheMarshyBear ・ ᴥ ・ (@TheMarshyBear) reported

    @2KSupport @Jordy_lf I've also heard that this issue has been a thing for those who didn't have the NFP Persona Packs (in that they couldn't proceed in purchasing the Anthology because of a similiar error to complete their collection)

  • Khilak2011 D (@Khilak2011) reported

    @2KSupport @akaScottMoore Same problem here in Spain

  • BIGBEAST_ BP (@BIGBEAST_) reported

    @KerryJr_ @2KSupport fix the game

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