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2K Games Outage Map

The map below depicts the most recent cities worldwide where 2K Games users have reported problems and outages. If you are having an issue with 2K Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

2K Games users affected:

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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Köln, NRW 1
Paris, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

  • kenworthtech
    Adam Findlay (@kenworthtech) reported

    @2Kgames @2KSupport if this patch 1.15 crashing issue on Xbox & switch was in your #NBA2K series the hot fix would have been out immediately… I spend good money on your games just spent another $15 on WM42 pack and can’t even play it 🤯😡🤬 WHY CANT YOU GET IT RIGHT WITH #WWE2K

  • gamerxguy1993
    GamerGuy93 (@gamerxguy1993) reported

    @xboxx_hashem @mafiagame @2K They didn't use smart delivery. Any game that doesn't use it has had this problem.

  • Att_Fra
    A⃖T⃖_⃖F⃖R⃖🏆4🇮🇹 (@Att_Fra) reported

    @Beluba @NBA2K @2KSupport Is anyone else experiencing audio delay in NBA 2K27? Sound effects are noticeably out of sync with the gameplay — for example, the rim/net sounds play a moment after the actual shot. It makes the game feel really unnatural. Is this a known issue?

  • __Jeff_D__
    Jeff D 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@__Jeff_D__) reported

    @2K @2KSupport @2K_UK Been playing on pro since it came out and im having a sound problem where it just cuts out when I press square to read something, when back in game no sound. Doing a complete restart of the system makes it sound OK, for how long though, will this get fxd?

  • DesmondBlouin
    TheMasterDJ (@DesmondBlouin) reported

    @MarkinOut @WWEgames @2KSupport I found a way around it. You know now when you are on the Menu Screen you see a loading screen, press the Back Button and you will be able to play the game. Unfortante part is you can't play Online so going to Online Feature, MyFaction, & The Island will crash the game.

  • NationJoshie
    𝕵𝖔𝖘𝖍𝖎𝖊𝕹𝖆𝖙𝖎𝖔𝖓 (@NationJoshie) reported

    @CornellGunter_ @2K @WWEgames ok this move is still in the games but you can't assign it as a finisher or signature .... Could y'all please fix that to where we could use it as a finisher or signature again 🙏

  • __Jeff_D__
    Jeff D 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@__Jeff_D__) reported

    @2K @2KSupport @2K_UK Been playing on pro since it came out and im having a sound problem we're it just cuts out when I press square to read something and when back in the game no sound. The sound on the ps dashboard is OK, just when playing this particular game. Changed the different audio settings on ps5 system to no avail. Having to do a complete restart of the system and the game sound is OK, for how long though.....

  • kevincurcio_
    kev (@kevincurcio_) reported

    @NYknicksenjoyer @2KSupport Having this same issue too. How’d it fix?

  • Fkoffbb_
    tim (@Fkoffbb_) reported

    @WWEgames @2K @2KSupport i want my 100$ back you guys cant make Any good games. Either unlock everything Thats worth whoever bought your ****** game FOR 100$ my Data have been wiped Thanks to your Update and been 24 hours I can’t unlock any wrestlers. Fix your bullshit game

  • RegOfficiall
    Reginald (@RegOfficiall) reported

    Can y’all fix fix it for Xbox series x? @2KSupport

  • USS1Hunk
    Negan M⭕️X (@USS1Hunk) reported

    @kingjamesmac718 @2KSupport @2K I did find a work around on console, as it seems to be a glitch in the Live Update. At the title screen, when it tries to update the live, cancel it. You wont be able to play MyFaction or The Island. But I was able to create play work on my pass ect

  • NimbusCl0udYT
    Nimbus Cloud (@NimbusCl0udYT) reported

    @Beluba @2K @NBA2K I got banned for getting kicked outta game. Can we fix this?

  • Mirskii1_
    AMIR (@Mirskii1_) reported

    @2KSupport i got a problem

  • DesmondBlouin
    TheMasterDJ (@DesmondBlouin) reported

    @BradBetteridge @2KSupport I feel bad for Cornell cause he's getting a lot of blame for this. 2k really need to get their act together, I run an E-Fed and this problem is really holding things back.

  • DeeGoldenBoi
    Dee (@DeeGoldenBoi) reported

    @luireigns 🍅🍅🍅 @2K Fix that

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