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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (50%)
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Sign in (40%)
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Matchmaking (5%)
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Glitches (5%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jasper |
Sign in | |
| Chicago |
Online Play | |
 Noyal-Châtillon-sur-Seiche |
Online Play | |
 Clydebank |
Online Play | |
 Hermosillo |
Online Play | |
| Bordeaux |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Sohaib Khan
(@Fijipapaswole) reported
@2KSupport fix the server
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Devin Montgomery
(@Devinmontgome09) reported
@LuvSeml @2KSupport Did they fix your problem cause not mine
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s0kez 🇺🇸
(@s0kez) reported
@2KSupport man shut yo *** up bc i open a ticket 2 days ago and nothing even happen with all your fixes tell mike **** to check them dam servers for 2k20 xbox maybe that would fix it
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Max
(@Max60539474) reported
@2KSupport @LxckTV @NBA2K Also having this problem
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JJ 🐅
(@Bengals_Freak) reported
@2KSupport @LuvSeml How about you fix your worldwide issues instead of handing out ticket numbers?
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Achillies Arcadian 🎮
(@LakeshowBambino) reported
@2KSupport your live chat is not working. I’ve submitted a request however. Any more steps I could use to expedite the process?
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Leslie Stanley
(@LeslieS06701911) reported
@2KSupport I'm having issues with Mafia 3 DE being stuck on the loading screen. I filed a ticket and submitted a robust bug report (#9108045), and the rep said I had to follow your twitter account for updates. Is there anyway you could reply to this thread with updates as well?
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BsosaDaG
(@BsosaDa) reported
@2KSupport I have a problem with my connection to 2k servers for 2k20
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Bih Stop Cappin
(@DontCapNoCap) reported
@2KSupport Why ******** is the server down for 2k20?
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Carlos
(@lCarlos999) reported
bro @Beluba @2KSupport @Ronnie2K istg if you dont fix 2k20 servers on xbox faster. it’s not fair too. like it’s on the last year on its game. you better extend the life time on the game. or give us a 2xrep event. just fix it faster it’s been like 4 days.
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Snarky IT Guy
(@SaltLake_Tech) reported
@2K I just emailed your support department about a bug I found in Civ6. There's no error message if your game doesn't save due to Windows 11's "protected folder" feature. I had no idea my game wasn't saving until about 60 turns later. Where can I report this?
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beamer boy
(@BeamerDrose) reported
@2KSupport Are the 2K20 servers down for good??
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JustLookin
(@Justpeepin_) reported
@2KSupport Just fix 2k20 servers and stop telling people to submit a ticket to tell us what we already know.
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lil.jalen
(@liljalen17) reported
@2KSupport I keep getting error code 4b5538e50
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Chandler Mathers
(@ChandlerMather1) reported
@2KSupport fix 2k20 for xbox
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Swoosh IV Life
(@swoosh4life) reported
@2KSupport why don't you just tell everyone that that the #2k20 servers are shut down permanently? Instead giving these generic replies that have nothing to do with the problem. Y'all must have needed some traffic to the customer service department SMH.
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Keem Keem😊
(@kingkeem1997) reported
@NBASuperCard @2KSupport Fix 2k20 please
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Young MiniMint
(@WHATTHECRAAP) reported
@2KSupport Please just make a tweet saying the 2k20 servers are down. Nothing y’all have recommended has worked. I’ve talked to an agent and their advice hasn’t worked. Just send out a game update to fix this
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Suxvey 11e
(@suxvey) reported
@2KSupport Are 2k20 servers down on Xbox One Current Gen?
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Hunter Buehl
(@BuehlHunter) reported
@2KSupport wow thanks for the help guys , probably the worst customer service I’ve ever seen in my life, not surprised given its 2k’s stupid ASAP
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That one fat dude
(@BorkHub22) reported
@1o1GAMING @2K @2K_UK Congrats but i kinda want to point out that wwe2k isnt on this. Its like wwe2k is the red headed step child. I think thats always been the issue they dont care as much as thq did. But you getting this may be a start of it im happy for you :)
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Redbirds13
(@Redbirds0323) reported
@2KSupport No one has replied. It’s still not working. This is unbelievable.
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Laker Pascual
(@AlgrocPascualCo) reported
@LakeshowBambino @2KSupport I cant connect to the server, have you done something to fix it?
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Ryan The Boston Bastard
(@fyea_rtc) reported
@2KSupport Just put in a support ticket. This issue has been going on since I bought the game, and there has been 0 other instances so I can’t find a fix. And I really don’t want to delete my progress.
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Camcamcarter
(@camcamcarter) reported
@2KSupport @XboxSupport you guys need to fix 2k20 servers there's no way playstation can still play but Xbox can't but you can pre-order a game with no game play coming in 10 days fix the game right now
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Florida✈Baltimore✈Ny
(@dan_from_ny) reported
@2KSupport please help it’s my birthday and I’d like to play 2k20 at least 1 more time please fix this error code problem all the solutions you guys have sent doesn’t work or if your shutting down servers at least let us know officially
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Christopher Jecrois
(@Chris_blacken) reported
@2KSupport when are you guys gonna fix these servers
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Mikey
(@Mikeythemav) reported
@2KSupport I keep getting this error code 56d85bb8 when I play online.. why??
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SupercardSMOKE
(@SmokeSupercard) reported
@Imflashart @NBASuperCard @2KSupport You gotta appear offline so they can't find your IP address give you lag spikes
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Flash
(@YOUNGBOY_NBA2K) reported
@2KSupport @SandroPharulava Couldn't you guys just address the issue? You got us all looking crazy out here.😤