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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Sign in (57%)
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Online Play (43%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Highland |
Sign in | |
| Madera |
Sign in | |
| Madera |
Sign in | |
 Coventry |
Sign in | |
| Idaho Falls |
Online Play | |
| Cleveland |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Dat Dreway 👌🏽✊🏽
(@DarealDre11) reported
from
Johnson City, Tennessee
@2KSupport When I try to launch the update it will not allow me to sign in
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Steven Williams
(@LightSkinWill) reported
from
Scaggsville, Maryland
Myteam crashes too. I was level 37 with 15 days left. I was definitely on my way to get Blake. I have no chance now that I’ve been without the game for a week because of some issue with the game! Please help me!! @2KSupport @Ronnie2K @Beluba
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Joey Mc
(@joeymc1984) reported
@2KSupport @JustPadree Imagine everyone who didn’t get their packs were to submit a ticket. Wouldn’t it be easier to just reply sincerely and say “we know this is an issue. Here is our thread on this” and share a link with the issue? Thousands of people have the same issues...you don’t reply to anyone.
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🐼
(@HotTakeColdCake) reported
@Th3_bige @2K @NBA2K Do yall have issues playing next gen MyNBA and saving files? 75% of the time when I try to save, it leads to save file corruption. This occurs with both autosave on and off, both when saving from the general MyNBA mode menu and when saving during a game in MyNBA.
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Bubba.ss
(@Funny_Lamar) reported
from
St Marys, Georgia
@ajmist0 @2KSupport And that lag lol
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ً
(@bigbalIerant) reported
from
Cloverleaf, Texas
@2KSupport are the servers down i can’t connect to 2K servers
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Big E
(@Th3_bige) reported
@HotTakeColdCake @2K @NBA2K Exact same problem on PS5. Save files corrupt almost immediately. That’s when it not crashing all together. Most times I can’t even finish a game.
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Steven Williams
(@LightSkinWill) reported
from
Scaggsville, Maryland
@Pillarmane @2KSupport For real! Ever since launch on next gen I haven’t been able to play. This is crazy at this point! They keep staying the same stuff to me and nothing is getting fixed. Vc glitch gets fixed within hours though!!!
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Steven Williams
(@LightSkinWill) reported
from
Scaggsville, Maryland
@Kbollendorf96 @2KSupport They don’t have a fix for it bro, **** is so frustrating. I haven’t been able to play the game for about 6 days now.
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Mac
(@OfficialMacTen) reported
from
Philadelphia, Pennsylvania
Fix The Rec Ronald @2KSupport @Ronnie2K @Beluba
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Steven Williams
(@LightSkinWill) reported
from
Scaggsville, Maryland
@641Fly @2KSupport @NBA2K They giving you generic steps on how to fix things lol. I’ve been down 6 days and 2k has no clue how to fix my issue.
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Montez French
(@montezfrench) reported
from
Atlanta, Georgia
@2KSupport Im asking about the status of the fix. The reply was that they couldn’t do anything because they are only support. I’d like to know how far away is a fix for this issue. Not being able to upload a scan is preventing me from playing the mode and using the feature as intended.
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Big E
(@Th3_bige) reported
@HotTakeColdCake @2K @NBA2K You’re definitely not alone. Hopefully they fix it soon.
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allstar_leek
(@heartless_leek) reported
@2KSupport y’all need to fix the the patches I’m tired of my **** laggin every park game
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OfficialJpat
(@OfficialJpat1) reported
from
Montgomery, Alabama
I’ve been error coded 6 times today When is this park/rec issue going to be fixed? @2K @Ronnie2K @Beluba
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Ryan sousa
(@Ryansou97770147) reported
from
Pascoag, Rhode Island
@2KSupport @NBA2K @Ronnie2K unban my account you guys banned me for no reason maybe fix your game like I didn't do anything wrong like my career doesn't even work can't get badges in there warehouse challenge are trash like jeez all I did was buy vc and play rec and park
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Gen X Pariah
(@toddweberguitar) reported
from
Carmichael, California
.@2KSupport would really like assurance that the locker codes will still be honored for PS4 users getting the “error, contact customer support” message (getting it on the app, too. Please don’t suggest we input on the app, tried already).
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🐼
(@HotTakeColdCake) reported
@2KSupport @NBA2K @Ronnie2K I’m have issues playing next gen #MyNBA and saving files. 75% of the time when I try to save, it leads to save file corruption. This occurs with both autosave on and off, both when saving from the general MyNBA mode menu and when saving during a game.
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Steven Williams
(@LightSkinWill) reported
from
Scaggsville, Maryland
@2KSupport Ok thanks! I need a fix for this ASAP!! Pretty much haven’t played the game since release because of my issue of mycareer freezing and crashing.
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حزومي_لوفي🙂💚
(@bc0jwmsymbCu8Ay) reported
@2KSupport Hello. Yesterday, I bought Mafia 2 and became in Chapter 11. When I go to help Leo, the gate does not open. There is a technical error in it. Please help me !!
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King Vibes
(@_fatcharles) reported
from
Atlanta, Georgia
@2KSupport Man went y’all going fix the banning
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EasyMoneySniper ⚠️
(@Twansupnext) reported
from
Louisville, Kentucky
@2KSupport why does my game crash everytime I try to upload my face scan for next gen nba 2k21 ?
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Swavey
(@_RealJoshEvans) reported
from
Lancaster, Texas
@2KSupport I made a ticket n I’m still haven’t the same problems
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Macho Man Linky Savage
(@LinkySavage) reported
@2KSupport Like I’ll credited with my old progress lol Just know your going to have a ton of angry people who lost hours of grinding if you don’t let whoever you need to the evo is broken for some people. I just wasted two hours and all my progress is gone
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mork_
(@Gojirkwood) reported
from
Manchester, England
@NoNoNo3310 @2KSupport @WWEgames What did u do to fix it bud
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Dan Whitehead
(@dwhite2369) reported
@2KSupport "I see you are reaching out about a locker code that was not released by an official 2K source. For this reason we are unable to assist with this issue" How does a locker code get generated? Not an official 2k source? What a joke.
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ME
(@Codeinenutz) reported
@2KSupport I’ve beat the same warehouse challenge 3 times and it keeeps making me do it ??!! Fix this wtf!!!!
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Rayvon White
(@rayvon_32) reported
from
Minneapolis, Minnesota
@2KSupport t (#7360306) it won’t let me sign in to see the update on case number
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szinko
(@Szinko) reported
@2KSupport what to do with the invisible player glitch?
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Dat Dreway 👌🏽✊🏽
(@DarealDre11) reported
from
Johnson City, Tennessee
@2KSupport You told me too where it was not working