Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 11
Delhi, NCT 11
Mumbai, MH 10
Liverpool, England 7
Bengaluru, KA 7
Chennai, TN 7
Glasgow, Scotland 6
Leeds, England 6
Pune, MH 6
Sydney, NSW 5
Manchester, England 5
Newcastle upon Tyne, England 4
Los Angeles, CA 4
Tower Hamlets, England 4
Southwark, England 4
Montréal, QC 4
Dallas, TX 4
Lucknow, UP 4
Schwabach, Bavaria 4
Toronto, ON 4
Madrid, Comunidad de Madrid 3
Preston, England 3
Leicester, England 3
Columbus, OH 3
Birmingham, England 3
Medellín, Departamento de Antioquia 3
Sheffield, England 3
Upton, England 3
Bogotá, Distrito Capital de Bogotá 3
Chicago, IL 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SachsJonah Jonah Sachs (@SachsJonah) reported

    @PrimeVideo why would anyone want video pauses when scrolling down from control center to make their screen brighter? Or opening the subtitles menu? Terrible design.

  • Edmond49599130 Edmond (@Edmond49599130) reported

    @PrimeVideo @sjzwicker @hojanueva Why do people like this person can't leave wild animals alone they don't need or want your help again. There are extenuating circumstances, but for the most stop picking at wild animals

  • Iovekaelyn K’Aelyn 🦋✨🍑 (@Iovekaelyn) reported

    ahem. *clears throat* okay, so i’m approximately three hours from commencing the first day of a new year and i couldn’t help but notice that y’all still haven’t announced that #ALeagueOfTheirOwn renewal. quite disappointed in y’all, tbf. @PrimeVideo. i’m about to be insufferable.

  • rossfenton75 Ross fenton (@rossfenton75) reported

    @DisneyPlus I am getting annoyed at this service, constantly says no internet connection and will establish a link but never does. All your competitors apps work fine @netflix @PrimeVideo, sort the app out its **** ! And yes there is full internet connection.

  • martin_c311 Me (@martin_c311) reported

    @NFLonFOX None @NFL ruined it by streaming it on @PrimeVideo. Terrible games and Herbstreet is annoying. IMHO

  • paz_2410 PazAmaAXiaoZhan💕 (@paz_2410) reported

    @PrimeVideo Can't subscribe, it says error 2575

  • nross37 Rossco P (@nross37) reported

    @PrimeVideo House of the Dragon. Fix your show please

  • ConanMcKegg Conan McKegg 🇺🇦🏳️‍🌈 (@ConanMcKegg) reported

    So I’m finally catching up with The One That Got Away on @PrimeVideo and while I love a lot about it, some of these contestants are awful people. Just some narcissistic individuals who treat others badly. Love isn’t a one way thing, folks.

  • Irish_Fox_Hound Irish_Fox_Hound1 BTS GAWA (@Irish_Fox_Hound) reported

    Is anyone having trouble with Amazon Prime Video, as in Prime Video account becoming deactivated @PrimeVideo @amazon

  • MichaelCash11 Michael Cash (@MichaelCash11) reported

    @PrimeVideo for over a week your player keeps giving me error message 7031 and your online help does nothing. My device and browser are all up to date. Please just fix it.

  • WellLivedLife Capitalism Rocks ~ Socialism Destroys (@WellLivedLife) reported

    @MatthewVocke @PrimeVideo Wow. That’s a heck of a review, thanks! Gtk I don’t have a particular problem w/ violence but dislike anxiety. Ex: The Purge films & the like are fine but I HATE dark “comedies” where everything goes wrong. Maybe I’ll check it out. I like the cast…

  • Segidream Segi Dream (@Segidream) reported

    @PrimeVideo @sjzwicker @hojanueva this isnt a doc about wildcats. It's about a boy with ptsd who goes to live in the jungle with his gf and basically doesn't get the help he needs.

  • Lor_Campo LoriCampos (@Lor_Campo) reported

    @madimonroe @PrimeVideo Who will help me with advice?

  • baytobreaker79 City Softball 1972 (@baytobreaker79) reported

    Having trouble accessing Jack Ryan @PrimeVideo. There only solution was to unplug the TV each time the program freezes up. I know @amazon had early trouble with sound on this show, but mine is just that it stops, and the screen turns black.

  • MuhTweeters Ryan (@MuhTweeters) reported

    @PrimeVideo Every time I try to watch something in Prime it says there is a problem.

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