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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chico, CA 1
Dallas, TX 4
Guarulhos, SP 3
Madrid, Madrid 3
Mandeville, LA 1
Schaumburg, IL 2
Göteborg, Västra Götaland 2
Slough, England 1
Kensington, England 1
Hobart, TAS 1
Austin, TX 3
Portland, OR 3
New Windsor, MD 1
Anderson, SC 1
Rochester, NY 1
Cabo Rojo, Cabo Rojo 1
Barry, Wales 1
Lake Jackson, TX 1
London, England 3
Indianapolis, IN 4
Arlington, TX 1
Seattle, WA 3
Galveston, TX 1
Township of Evan, KS 2
Chambersburg, PA 1
Freer, TX 1
Oxford, England 2
City of Westminster, England 1
Edgware, England 1
Baltimore, MD 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Tiptoeking1
    A foundational God (@Tiptoeking1) reported

    @PrimeVideo My girlfriend just cancelled her prime subscription.. help me talk to her

  • AyigbeMantse
    Sena Quashie (@AyigbeMantse) reported

    @EfuaIsEnuf Most movies are available to rent on PrimeVideo or Apple TV. I can help better if I know the actual body of work you’re looking for. And no, it’s not OKAY TO DO IT at all!!! Might just be me, but I feel creators especially should flip the instance first before. You barb?

  • achatnoir
    Just Me (@achatnoir) reported

    @PrimeVideo Everytime I see I think is ad for peyronie's disease. Can't help there is ad on TV.

  • proptechnews12
    Siyana (@proptechnews12) reported

    The biggest myth Bollywood walas had that movies like #kashmirifiles don’t work at the box office. So no one produced them. Reality - Thanks to @netflix @PrimeVideo Indian audience absorbs great content daily. Something Khandanis don’t have the IQ to analyze.

  • IiStubby
    StubbyLibrarian (@IiStubby) reported

    @PrimeVideo YOU HAVE A PROBLEM!!!! The 2017 version of Murder on the Orient Express comes up as the old Albert Finney version. WHERE'S MY BRANAUGH POIROT????

  • Season5id56
    Season 5 acc (@Season5id56) reported

    @DarkWebShow @PrimeVideo Plz help my Email was hacked plz recovery email help me

  • mofoBayB
    angel plago (@mofoBayB) reported

    @AmazonStudios @PrimeVideo @MoreReginaHall The worst movie's end I've seen!

  • BlessYerHeart
    Jane Carole Bunting (@BlessYerHeart) reported

    Hey @PrimeVideo - how come I can’t find Lupeo in a search? Was supposed to be available starting 3/17. Little help, please? Thank you!

  • DabenoCrow
    Kat - Dabeno Crow (@DabenoCrow) reported

    @MissHorrorNerd @JoshVSthatWorld @PrimeVideo still a huge problem unfortunately ugh

  • Broken_Politiks
    Daisy Ecksmakina 🇫🇷 🇮🇪 🇪🇺 (@Broken_Politiks) reported

    @WilliamShatner @JeffBezos @PrimeVideo Great content, terrible execution - that constant noise in the background forced me to turn off before the end of the first episode, which is something I really didn't want to do.

  • SeanMcC91092139
    Sean McClure (@SeanMcC91092139) reported

    @reddit just got busted regulating memes for @LOTRonPrime until it’s debut. @PrimeVideo has way too much influence. If your show is so poorly received that you can start censoring negative criticism - the United States is in trouble. Reddit is now officially corrupt. #reddit

  • imorganmarshall
    Morgan Marshall 🌐🧑‍💻🪐 (@imorganmarshall) reported

    @AmazonHelp Get in touch with the dev team that works on the @PrimeVideo #VR app and ask them whats up. This is just some kind of big communication issue.

  • Skz46Mankai
    アリヤ ❤️‍🔥🇲🇾 (@Skz46Mankai) reported

    @PrimeVideo I'm in Malaysia... all of the subtitle in Malay is really really bad to the point of I can't understand a thing.. it feels like it's 100% machine-translated 😭 I would turn on English sub but not all video has English sub... please fix this 😭

  • mattpandapew
    goob (@mattpandapew) reported

    @camdephilob @hermitme1 @PrimeVideo It’s not even that the whole fight was just awful it was literally game stealth logic. None of the other two hears anything and just waited their turn. And the last dude literally was just looking up and the last part dude tried stabbing her with his gun.

  • Bezirgen94
    Bezirgen (@Bezirgen94) reported

    @VanityFair @JeffBezos @PrimeVideo I asked you for a little help and you turned me down, rich people don't help poor people

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