Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Dallas, TX | 5 |
Portland, OR | 4 |
Toronto, ON | 4 |
New York City, NY | 4 |
London, England | 4 |
Chicago, IL | 3 |
Houston, TX | 3 |
Phoenix, AZ | 3 |
Irving, TX | 3 |
Los Angeles, CA | 3 |
Pine Plains, NY | 2 |
Sacramento, CA | 2 |
Charlotte, NC | 2 |
Beijing, Beijing Shi | 2 |
Orlando, FL | 2 |
Grimsby, England | 2 |
Paris, Île-de-France | 2 |
San Antonio, TX | 2 |
Bengaluru, KA | 2 |
Manchester, England | 2 |
Waterford, MI | 2 |
Preston, England | 2 |
Seattle, WA | 2 |
Oklahoma City, OK | 2 |
Salt Lake City, UT | 2 |
Hackney, England | 2 |
Corona, CA | 2 |
Las Vegas, NV | 2 |
San Francisco, CA | 2 |
Victoria, BC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Ananthajith Asokkumar 🇮🇳 (@iamananthajith) reported
Dear @PrimeVideo I made my Amazon Prime Subscription Payment 1 hour Ago.Still now Iam unable to Use the Benefit of Prime video.When Iam Opening the movie Part.Then They showing "watch with prime" Only. Please Help me. @AmazonHelp
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Mithun Kumar (@mithun_swain) reported
@PrimeVideo team, i have unable to find any odia language movie and contents.. Please help..
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Tommy B (@MistedTwister) reported
@jess_e @PrimeVideo That’s fine…but Nicole and Javier are terrible choices.
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Marcus Who? (@_MarcusWho_) reported
@FirefoxSupport @PrimeVideo @amazonmusic Well, that's news to me, since it worked until a few months ago. Also, it begins playing the content and continues (with the error message) for a time. Might want to remove it from the browser then, instead of having it installed and pretending it's supported.
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Tommy B (@MistedTwister) reported
@PrimeVideo Terrible casting.
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Bdawg (@dadandmomdawg) reported
@PrimeVideo I am sick of the Introducing Selma Blair commercials overtaking all my videos. 1st of all she is acting as if MS is the worst a person can be diagnosed with and is a death sentence when life expectancy is 25 to 35 yrs after diagnosis. Far Far beyond what others get.
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MaxPayneAtLarge (@MaxPayneAtLarge) reported
@PrimeVideo The name of this is just awful
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millionaireJoe (@thunderfan28) reported
@GunnietommyLeft @FinkboneRocks @PrimeVideo No problem. Check out the movie “The Voyeurs “ also.
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⭐France⭐ Pierron (@francepierron) reported
@PrimeVideo please help
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LΣӨПΛЯD (@lenadlm) reported
@PrimeVideo hello I signed up to enjoy your tv & movies but my account was locked. Pls help
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Somulo (@SomuloStream) reported
@PrimeVideo @amazon just worst services in the market right now i just cant log in in my account - i need solve they captcha - also i need remelber login - password ABOVE THAT I NEED TO HAVE A PHONE WITH THE INTERNET AND VERIFY MY LOGIN VIA PHONE #AMAZON ARE O.K. *???
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O’Snap Productions (@OSnapProduction) reported
@solamentegreg @getFANDOM @PrimeVideo I think she looks terrible and can’t pull it off 👎🏻👎🏻👎🏻
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it’s me, Hannah’ween 🎃 (@hannahejo) reported
Just signed up for the @STARZ 30-day trial on @PrimeVideo but I’ll be cancelling it right away because so many movies glitch and have flashing green lights - did some Googling and it’s a universal problem with Starz streaming apparently. Tons of people complaining on Reddit.
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RichGrandell (@GrandellRich) reported
@PrimeVideo This looks awful.
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𝓝𝓪𝔂𝓪𝓷 🍃🎾🐕 (@njb_moon) reported
Prime Video @PrimeVideo needs to make 16:9 their default aspect ratio 4 all titles or give users d option to manually change it. I just can't deal with d ********* bars, which may not be an issue on big screen TVs but very distracting/annoying on smaller devices 😒