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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toulon, Provence-Alpes-Côte d'Azur 1
Sydney, NSW 9
Köln, NRW 1
Paris, Île-de-France 12
London, England 8
Liverpool, England 1
Washington, IN 1
Cergy, Île-de-France 1
Palaiseau, Île-de-France 1
Pessac, Nouvelle-Aquitaine 1
York, England 2
La Rochelle, Nouvelle-Aquitaine 1
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 5
Birmingham, England 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Lubsko, Lubusz 1
Township of Evan, KS 11
Huntingdon, England 1
Dallas, TX 4
Wigan, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • 1futur0
    Big Boosted 💛💜 (@1futur0) reported

    “See you at work tomorrow” is a really pleasant surprise. And @PrimeVideo does a terrible job advising when the new eps drop. That GUI stays basic af

  • vanniloner
    franco (@vanniloner) reported

    @glindaupland @PrimeVideo how tf are they giving her an space to speak lmao, her biggest issue is 100% her fault and 100% avoidable but she keeps playing innocent 😭

  • kag734
    KG (@kag734) reported

    @PrimeVideo I’ll never recover from a broken heart if you and @AmazonMGMStudio don’t allow Martin Gero’s Stargate to become a reality #SaveStargate

  • VBunteDavid
    Dave Vande Bunte (@VBunteDavid) reported

    @Rexmetus @AmazonMGMStudio @PrimeVideo Modern Audiences? No. Modern writers, producers? Yes. If the writers and producers actually understood the source material better, and actually paid attention to the elements that made them work, people would care. If they don't care about the IP they are making, why should I?

  • LookSkyward2021
    Matt (@LookSkyward2021) reported

    @PrimeVideo How I feel about @AmazonMGMStudio after they canceled Martin Gero’s Stargate series, you can still fix this. Please #SaveStargate

  • tarikpeterson
    Tarik (@tarikpeterson) reported

    Watching #NWSL on @PrimeVideo and it is VERY poor quality. Is it just me & my system? I stream everything & never typically have issues.

  • WithoutVivek
    Vivek 🇮🇳 (@WithoutVivek) reported

    @PrimeVideo one of the worst watching experience in tv, ek episode Bo bhi non HD me dekhne me 25 bar buffer hota hai jisme Hotstar and Netflix HD me without buffer load ho jate hai.

  • pawan_coach
    COACH RIDER (@pawan_coach) reported

    @PrimeVideo @AmazonHub My annual Prime ₹999 plan was automatically cancelled wdout my consent. I didn’t request cancellation. I kindly request to help & renew my membership with same plan, as I was already subscribed to it & want to continue without losing previous pricing

  • acardnal
    acardnal (@acardnal) reported

    @friarpark @PrimeVideo @AmazonHelp I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Watching another 4K movie now and no problems. Is it your servers? Unable to watch Project Hail Mary!!

  • GrassoLati30007
    Teish Grasso (@GrassoLati30007) reported

    Dear @PrimeVideo, @AmazonMGMStudio The fans have attempted to dial repeatedly. We believe there may be an issue with your receiving equipment. Please advise. #SaveStargate

  • firejack007
    Firejack007 🇺🇸🇺🇦🇮🇱🇮🇷 (@firejack007) reported

    @PrimeVideo fix your *** prime video app. Not working at all. Also won't work in any browser from website. done all of the so called 'fixes'. update, clear cache, reboot, etc. windows 11.

  • hapatanwala
    Hozefa Patanwala (@hapatanwala) reported

    @PrimeVideoIN @PrimeVideo if this is the way your irritating ads continue then unfortunately I will have to discontinue. Prime is getting worst then local channels... Just can't bear ads every 5 to 7 minutes. Surely would not like to pay anything extra after paying 1499 annually.

  • TruthToLight15
    E (@TruthToLight15) reported

    @WNBA That Prime video feed started to get absolutely terrible in 3rd quarter. Like an old 80's movie. Not even that good. @PrimeVideo

  • Charjog01
    MattJog04 (@Charjog01) reported

    @Jack2LOneill @PrimeVideo With our rising numbers they can continue trying to ignore us. But it won't work, because the fanbase is worldwide!!

  • coturner1
    Colin (@coturner1) reported

    @PrimeVideo Yes it does #SaveStargate but you can fix it!!!

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