Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 10 |
| Dallas, TX | 7 |
| Phoenix, AZ | 6 |
| Seattle, WA | 6 |
| Madrid, Comunidad de Madrid | 6 |
| Chicago, IL | 5 |
| Los Angeles, CA | 4 |
| Oklahoma City, OK | 4 |
| Glasgow, Scotland | 4 |
| Denver, CO | 4 |
| New York City, NY | 4 |
| Birmingham, England | 4 |
| Houston, TX | 4 |
| Bengaluru, KA | 4 |
| Austin, TX | 4 |
| Toronto, ON | 4 |
| Ballston Spa, NY | 4 |
| Albuquerque, NM | 3 |
| Las Vegas, NV | 3 |
| Perth, WA | 3 |
| Atlanta, GA | 3 |
| Memphis, TN | 3 |
| Jacksonville, FL | 3 |
| St. Louis, MO | 3 |
| New Orleans, LA | 3 |
| Frankfurt am Main, Hessen | 3 |
| Miami, FL | 3 |
| Puebla, PUE | 3 |
| Gresham, OR | 3 |
| Portland, OR | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Christian Jeanty
(@Christi79638736) reported
@PrimeVideo Yo I really really need your help to make a song my name is Christian Jeanty and I was thinking of you give me a studio that is 936 High Circle Doctor my number is 64
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Col⚡
(@whatupcol) reported
@PrimeVideo Anyone else having a problem with the timing of audio and picture? Where the lips don’t match up with the sound? Only happening with this series and has me pretty bummed out
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MelissaAmi love’s Christmas ❄️⛄️🎁🎄☀️🏝️🏖️🌊
(@MelissaAmi3) reported
@PrimeVideo Having No issues w the audio. Maybe it depends upon internet connection and speed?
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A. Richard Adewole
(@arksworld) reported
Okay, this is the 3rd time this month of December @NetflixNaija is billing me. What is the issue!? It's about time to Japa to @PrimeVideo, I guess!
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Alexander Powell
(@A_Powww87) reported
@PrimeVideo Still not working on my Firestick.
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Evie Monet
(@EvieMonet305) reported
@PrimeVideo Please fix ep 2 (& sounds like 3) on season 3!!! Audio video not synced up :/
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Lesley Smith
(@VT_Lesleykay) reported
@JackRyanPV @amazonbooks @PrimeVideo The book is fabulous, but the movie was awful 😖. Maybe the worst movie adaptation aside from Without Remorse.
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Monty Lescalier 🇮🇪 🇵🇸 🇨🇺 🇪🇺 🇫🇷
(@MontyLescalier) reported
So I've signed up to @PrimeVideo Congratulations guys, it's even harder to find something half decent to watch that @netflix Ok first world problem I know but ffs.
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📚iDesignMarket📚
(@STRATEGYTREND) reported
@PrimeVideo Yes, please fix the 2 Nd 3 episodes the sound dosen't sync with the vidio
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Michael Cassatt
(@MichaelCassatt) reported
@PrimeVideo You need to fix episodes 2 and 3 audio issues. I went to binge watch the series last night and only got to watch one episode due to a 5 second audio delay.
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Michael Adorno
(@Michael_Adorno) reported
@PrimeVideo Letterbox was an interesting and cool choice, but what is up with the bottom edge with flickering white line? Anyone else having this issue?
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Bobby Dean
(@BDean1234) reported
@PrimeVideo Did they fix the audio?
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Prashant Rai
(@prashant007lko) reported
@PrimeVideo ...there is one more solution to #JackRyanSeason3 audio sync issue...if you play the episodes on a mobile device and then cast it from the device to TV, the audio gets in sync...#JackRyanSeason3solution
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Jason M
(@0hJasonDont) reported
@PrimeVideo You can only watch the first episode fix your crappy app. It's super annoying.
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Chris
(@ChrisGG1234) reported
@PrimeVideo Doubt I’ll watch, because season 2 was awful!
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