Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 14 |
| Chicago, IL | 10 |
| Houston, TX | 9 |
| Atlanta, GA | 9 |
| Los Angeles, CA | 8 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Minneapolis, MN | 7 |
| Denver, CO | 7 |
| Seattle, WA | 6 |
| Ashburn, VA | 6 |
| New York City, NY | 6 |
| Indianapolis, IN | 6 |
| Las Vegas, NV | 5 |
| Orlando, FL | 5 |
| Sydney, NSW | 5 |
| Birmingham, AL | 5 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Dallas, TX | 4 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Hyderabad, TG | 3 |
| St. Louis, MO | 3 |
| Milwaukee, WI | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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j o u r y
(@donttikmeoff_) reported
SOMEONE PLEASE I NEED A PRIMEVIDEO LOGIN FOR THE RINGS OF POWER 😭😭😭😭
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Gleb Sokolovskiy
(@Shurshik14) reported
@PrimeVideo made the Thursday - the #worstday . The worst football viewing experience by far. (Recorded).
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Kevin Walery
(@Kevin_Walery) reported
@PrimeVideo @NFLonPrime Worst broadcast ever. You have a lot of angry fans right now. Fix your audio/video lag!
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RandyM
(@WarhawkGuy) reported
@NickLewis37 @PrimeVideo @NFLonPrime I had the same problem Nick. Also, the picture would be awesome at times then outright terrible. Took my pet for a walk and everything was back in sync.
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Polite Observations
(@OurFunYourXpnse) reported
@PrimeVideo are thousands of our home electronics broken or was that entire streaming broadcast broken?
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Nick Kroeker 🌻
(@NickKroeker) reported
@ebosshoops Have a Roku. When I first turned game on it said device may not work well. Throughout night video buffered and audio was multiple seconds ahead. Pretty poor performance for a very widely used device. Needs to be better #TNFonPrime @PrimeVideo
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Gleb Sokolovskiy
(@Shurshik14) reported
@PrimeVideo made the Thursday - the #worstday . Worst football viewing so far.
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Lazy Brewer
(@MarkRanes) reported
@PrimeVideo @KingJames Your stream of tonight’s NFL game was all but unwatchable. I hope you fix this before you try to run with the big boys again…
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Steve Schmidt
(@steveschmidt67) reported
@NFLonPrime @PrimeVideo Your coverage was horrible. Signal was an issue all night. Shame on the NFL for selling out and signing a deal with your crap platform!!!
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soda pop kid🇬🇧🇺🇦
(@markdowns1892) reported
@MrJamesMay @PrimeVideo I'll be watching after work tonight please keep them coming
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Aprilcali84
(@aprilcali84) reported
Shoutout to @PrimeVideo ! I thought for sure there would be issues. There were none! Way to go @JeffBezos !!!
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J.
(@JayeSenior) reported
NFL on @PrimeVideo 3/10 the audio was terrible, i knew he threw that pick 6 before the ball left his hand smh
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Pebbles-the-Cat
(@1PebblesTheCat) reported
@NFL The streaming quality of game action is unconscionable! Are they using a dial-up modem at stadium? Of course the commercials are perfect. @PrimeVideo SUCKS for putting out a product like that. @NFLonPrime needs to get kicked to the curb & let a real network show the game.
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Josue Mendoza
(@Josuizzy9_TVO) reported
@PrimeVideo really giving us ****** camera quality and inability to pause and rewind the game or record @NFL whats the fookin point
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Daniel Turner
(@DanielT88570484) reported
@PrimeVideo @chargers @Chiefs I thought I was having internet problems or problems with my tv when trying to watch the Thursday night football game, but I only got disconnected from the internet when I clicked to watch the game on prime. It would work a few seconds then disconnect from internet every time.
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