Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Los Angeles, CA | 3 |
Atlanta, GA | 3 |
New York City, NY | 3 |
Sarasota, FL | 3 |
Minneapolis, MN | 3 |
Hyderabad, TG | 3 |
Phoenix, AZ | 2 |
Saint Augustine, FL | 2 |
Montréal, QC | 2 |
Riverside, CA | 2 |
Georgetown, TX | 2 |
Winter Garden, FL | 2 |
Madrid, Comunidad de Madrid | 2 |
Chicago, IL | 2 |
Venice, FL | 2 |
Las Vegas, NV | 2 |
Manchester, England | 2 |
Toronto, ON | 2 |
San Jose, CA | 2 |
Cleveland, OH | 2 |
Rock Hill, SC | 2 |
Bengaluru, KA | 2 |
Dallas, TX | 2 |
Spring Hill, FL | 2 |
Brisbane, QLD | 2 |
Bristol, CT | 2 |
Tacoma, WA | 2 |
Ecatepec de Morelos, MEX | 1 |
Mio, MI | 1 |
Branson, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Alexis Winter (@alexiswinter52) reported
@PrimeVideo terrible streaming noise in US Open match pegula Swiatek. Customer service assistant refused to deal with it. He said to stop watching and try in 30 mins. He refused to report it to the technical team. His name is Vomesh. Myadvice-don't use Prime.
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The Vez (@yaponvezos) reported
At this point everyone has higher bitrates than #Netflix, though #PrimeVideo isn’t much different usually. Not touching #YouTube. Not same category. But if it were, it’d automatically be the worst.
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Sushrut Sharma (@sushrut1903) reported
@bighandscblak Use any European VPN and then login in primevideo
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Cheeky Punt (@Ch33ky_Punt) reported
@PrimeVideo sort out the audio on the is open tennis. Not in sync with picture. Been awful for almost 2 weeks. Swiatek Vs pegula live, please fix asap
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Edward De Lavigne (@EdwardDeLavigne) reported
@LOTRonPrime @PrimeVideo P.S To add on this, middle earth is geographical, there are different ethnic races in it. two examples are the haradrim and Easterlings. casting a black actor to play a dwarf or an elf doesn’t make sense within this world. The actors and the cast them sleeves aren’t the problem.
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Ilyas (@IlyasK6969) reported
@atletienglish @PrimeVideo I cant look in my country. Someone help
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Punkheart (@ollyf094) reported
@FANologyPV @PrimeVideo Don’t be high fiving out here when there’s Paper Girls season 2 renewing to be done. Make like @jackantonoff and get back to work.
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a_ngua (@a_ngua) reported
@TolkienSociety @PrimeVideo Have you? If you saw it, I'm disappointed you asked at all. Nothing to do with professor's work, lore and characters. Such a wasted opportunity.
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paper towels (@Brawny25) reported
@PrimeVideo is the WORST thing to ever happen to the @Yankees
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Markie Brown ⭐ (@MarkieBrown91) reported
@EdgarAtheling80 @LOTRonPrime @PrimeVideo I saw TLotR when I was a kid and I loved it so what's the problem? xd
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Tyler (@Tbennett91) reported
Hey @PrimeVideo you need to fix this commercial audio volume during the @Yankees game. It’s way to loud. Thanks
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SoulRebel (@WiseRebel2) reported
@LOTRonPrime @PrimeVideo I’ll leave my review here since Amazon is censoring reviews on their site and IMDB. -Awful writing and terrible acting -Cheap-looking, uninspired costumes -Bad casting, no one really looks the part -Boring Just bad all around. A money laundering scheme for Amazon I suppose.
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Sterpril ❤️🧡💛💚💙💜🔫 (@Ellie_2038) reported
@RunningGayVodka @PrimeVideo Worst case scenario, use a VPN. Windscribe is a good free one
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Caroline ann (@CAZBILL) reported
@PrimeVideo is there a episode of the rhobh this week. This is getting annoying now. I’m paying every month and shows are not being uploaded @hayu_uk is there a problem
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bonalita (@bonnalitaa) reported from Brooklyn, New York
@PrimeVideo signed up for @discoveryplus trial and the app keeps quitting and freezing- help?