Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Seattle, WA 4
New York City, NY 4
Los Angeles, CA 4
Toronto, ON 3
Bengaluru, KA 3
Houston, TX 3
Preston, England 3
Oklahoma City, OK 3
Dallas, TX 3
Portland, OR 3
Phoenix, AZ 3
Chicago, IL 3
Orlando, FL 3
Delhi, NCT 3
Manchester, England 2
Waterford, MI 2
Salt Lake City, UT 2
Hackney, England 2
Corona, CA 2
Markham, ON 2
Mountain View, CA 2
Las Vegas, NV 2
San Francisco, CA 2
Victoria, BC 2
Adelaide, SA 2
Cypress, TX 2
Roanoke, VA 2
Charlotte, NC 2
Brookfield, WI 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • johniffland Johnnie (@johniffland) reported

    @PrimeVideo I have yearly subscriptions to @Shudder and @paramountplus but I cannot log into the channels unless I select a weekly subscription. How can I log my existing subscriptions into channel? Been charged twice trying to get it to work. Thanks

  • sourilaki ♥️𝓪𝓶𝓪𝓽𝓲𝓼.ETH (@sourilaki) reported

    @HotelT @PrimeVideo mr? you help me 5000$ 😞

  • kenkis1988 Ken K (@kenkis1988) reported

    @PrimeVideo have been watching a show called Chuck. First four seasons and first two episodes of 5th season has not been a problem. Was going to watch episode three of season five and found out I have to pay for the rest of the episodes. Why?

  • compRyanShaffer Ryan Shaffer ﾗｲｱﾝ･ｼｪｲﾌｧｰ (@compRyanShaffer) reported

    @samanthacoast @milfordoldie @PrimeVideo I think it really was faultless. They were prob. just having a tryst that didn't work out for Natalie how she'd hoped (in more ways than one), compelling the two men to hem and haw around the details.

  • Benjameen210 Ben Enkler (@Benjameen210) reported

    @houseofboochie @PrimeVideo @amazon I'm having the same issue. Is it supposed to unlock at some point today?

  • toasterovensmut grogu's adoptive mom (@toasterovensmut) reported

    @KingPin_O1 @FrazzlDazl @PrimeVideo be-*******-sides these va's do so much voice acting work that i promise you they've got some children's shows.

  • QualityPlums Natalie Plumley ✊🏻 BLM 🏳️‍⚧️ (she/her) HRT 3/9 (@QualityPlums) reported

    So it took me a few months to work up the courage, but I finally watched Invincible on PrimeVideo. Look, it was addictively entertaining but most of that was just because they lulled ya in real easy, then slapped you with the most horrifyingly high-stakes which they kept upping.

  • Moo84_ m (@Moo84_) reported

    @hayu_uk Still waiting on rhoslc to be uploaded through @PrimeVideo. So many recently aren’t being made available on time. Not sure what the problem is but please fix it.

  • LifeOfMars life of mars (@LifeOfMars) reported

    @KingPin_O1 @FrazzlDazl @PrimeVideo Wait are you the toddler? Maybe just Maybe the parents should be aware of what their kids are doing and watching. . . How can a Todd afford a prime subscription? They aren't allowed to work legally.

  • photovanessa Vanessa Alonso Florida Realtor (@photovanessa) reported from Hollywood Beach Gardens, Florida

    @BusinessInsider @PrimeVideo Depends on the quality of the product, plus the customer service...

  • lulu_junior_ Bekah 🎗:) (@lulu_junior_) reported

    @amazon need to fix there captions on @PrimeVideo please 🙏🏻.

  • BrunfusM Brunfus Mike (@BrunfusM) reported

    @AmazonHelp Because Amazon Servers Are Down According TO: @amazon @PrimeVideo I Cant Watch Pizza Bean Because Carter Is Sad Because Its Down

  • David_B_Art David Bussom (@David_B_Art) reported

    @DaddyWarpig @ObsidianHate @PrimeVideo I get that, but by saying that it may turn off people who want that style, and that style can very much work.

  • demarq001 DARQ🔞🚫🔞 (@demarq001) reported

    @PrimeVideo The joke can use some work, and also everything feels rush, since something like the first plot should have taken at least three to four episodes to solve, especially against a what I call a "Song Dragon" (from my old D&D days) Hopefully they don't bait and switch..

  • Victoriaed90 Victoria (@Victoriaed90) reported

    The close captioning for @OrphanBlack on @PrimeVideo is horrible. So many obvious errors, including character names in some episodes!

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