Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 10
Chicago, IL 9
Dallas, TX 8
Seattle, WA 8
Delhi, NCT 6
London, England 6
Auckland, Auckland 5
Melbourne, VIC 5
Bogotá, Distrito Capital de Bogotá 5
Brisbane, QLD 5
Denver, CO 4
Madrid, Comunidad de Madrid 4
Kansas City, MO 4
Mumbai, MH 4
Liverpool, England 4
Mexico City, CDMX 3
Ballston Spa, NY 3
Johannesburg, Gauteng 3
Portland, OR 3
Pasadena, MD 3
Ottawa, ON 3
Toronto, ON 3
Buffalo, NY 3
Los Angeles, CA 3
Montréal, QC 3
Atlanta, GA 3
Allentown, PA 3
Stoke-on-Trent, England 3
São Paulo, SP 2
Alton, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Aaron_J_Kendall Aaron (@Aaron_J_Kendall) reported

    Imagine spending $10mil+ on a film like Black Site yet it being the worst film I’ve seen all year. Shame on you @SkyCinema .Bring on BurkeForce is all I say, @PrimeVideo take note, I have a script and am waiting. @Brewguey

  • RevenantPast 🇺🇦RevenantOfThePast🇺🇦 (@RevenantPast) reported

    @ThatRenf @LOTRonPrime @PrimeVideo My individual announcement, no. But I am not the only one who has noticed this series is terrible.

  • CHopeZianoBaby Bonjour Mrs. Idemudia (@CHopeZianoBaby) reported

    YO @amazon @PrimeVideo PRIME WIRE WHAT IS GOING ON. I paying u guys good amount of money every month, now all of the sudden your **** doesn't work WASSUP ?

  • ThatRenf Definitely Not Me (@ThatRenf) reported

    @BigideasIX @LOTRonPrime @PrimeVideo Firstly, I'm defending nobody but Tolkien. Secondly, Christopher famously disapproved of the Jackson trilogy. Are you saying he was wrong, and you know his father's work better? Or, perhaps, could it be that what we enjoy is a matter of opinion?

  • ShoaibM43345720 Shoaib Malik (@ShoaibM43345720) reported

    @hotstar_helps I love Disney please work more to extend your service tired of from @netflix And @PrimeVideo .... Hot star..... Provide your service in Pakistan...

  • ollyf094 Punkheart (@ollyf094) reported

    @FANologyPV @PrimeVideo Don’t be high fiving out here when there’s Paper Girls season 2 renewing to be done. Make like @jackantonoff and get back to work.

  • a_ngua a_ngua (@a_ngua) reported

    @TolkienSociety @PrimeVideo Have you? If you saw it, I'm disappointed you asked at all. Nothing to do with professor's work, lore and characters. Such a wasted opportunity.

  • Ellie_2038 Sterpril ❤️🧡💛💚💙💜🔫 (@Ellie_2038) reported

    @RunningGayVodka @PrimeVideo Worst case scenario, use a VPN. Windscribe is a good free one

  • meiti98357705 Dariush (@meiti98357705) reported

    @Waynelittlewood @LOTRonPrime @PrimeVideo bro, Everyone has the right to speak, When a professional, like IMDB hides any objection, The problem is theirs, not my "*** head"!

  • Tbennett91 Tyler (@Tbennett91) reported

    Hey @PrimeVideo you need to fix this commercial audio volume during the @Yankees game. It’s way to loud. Thanks

  • LostHistory9 Feanor- Alpha Chad of Middle-Earth (@LostHistory9) reported

    @MirandaMoff @LOTRonPrime @PrimeVideo Don't worry. Most Americans like myself hate this terrible show.

  • bonnalitaa bonalita (@bonnalitaa) reported from Brooklyn, New York

    @PrimeVideo signed up for @discoveryplus trial and the app keeps quitting and freezing- help?

  • yaponvezos The Vez (@yaponvezos) reported

    At this point everyone has higher bitrates than #Netflix, though #PrimeVideo isn’t much different usually. Not touching #YouTube. Not same category. But if it were, it’d automatically be the worst.

  • beccckyboo Becky (@beccckyboo) reported

    @CAZBILL @PrimeVideo @hayu_uk Same issue here! And they never want to resolve your query or give a response here, always ‘DM us’ to be given no new information

  • CAZBILL Caroline ann (@CAZBILL) reported

    @PrimeVideo is there a episode of the rhobh this week. This is getting annoying now. I’m paying every month and shows are not being uploaded @hayu_uk is there a problem

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