Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Buffering
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 5 |
| London, England | 5 |
| Chicago, IL | 5 |
| Brisbane, QLD | 4 |
| Seattle, WA | 4 |
| Sydney, NSW | 4 |
| Dallas, TX | 3 |
| New York City, NY | 3 |
| Roanoke, VA | 3 |
| Charlotte, NC | 3 |
| Portland, OR | 3 |
| Irving, TX | 3 |
| Orlando, FL | 3 |
| Delhi, NCT | 3 |
| Houston, TX | 3 |
| Leeds, England | 3 |
| Cypress, TX | 2 |
| Perth, WA | 2 |
| Oklahoma City, OK | 2 |
| St. Petersburg, FL | 2 |
| Salt Lake City, UT | 2 |
| Eugene, OR | 2 |
| Albuquerque, NM | 2 |
| Brookfield, WI | 2 |
| Las Vegas, NV | 2 |
| Kingston upon Hull, England | 2 |
| Phoenix, AZ | 2 |
| Sheffield, England | 2 |
| Dublin, Leinster | 2 |
| Bengaluru, KA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Pillow
(@GFresh1Love) reported
@PrimeVideo Loved the original, but this movie was ******* terrible. Lazy, boring, unfocused. Easily the worst major film of the last decade.
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Nelson 🇺🇾🎷🎼 💙 ⚽️ 🐬 🌈
(@loveDbeach007) reported
@hbomax New customer here. What’s the issue with buffering. I watched a 2:05:50 movie and it took 3:07:00 to see. I switched over to @PrimeVideo and @netflix and no issues. #BeBetter No wonder you get a 2.9 in the App Store. #frustratedCustomer
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GunderzThunder
(@GunderzT) reported
@PrimeVideo Might be the worst movie release since Ishtar
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Vega$Jay
(@VegasJayP) reported
@PrimeVideo Awful, boring
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Tobias 'Bear Waltham
(@Waltham_Bear) reported
Why is it that even though I have 250mbps WiFi in my house, @PrimeVideo constantly drops off and buffers? No other app does it. Anyone else have this problem?
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Cale lachman
(@CaleLachman) reported
@jrlillerodne @PrimeVideo @TEYANATAYLOR A movie is worth praise because it has a lot of black people? Doesn't follow. Lots of terrible movies with a lot of white people. Are we judging based off race alone? Tisk tisk
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LA0821
(@LA08211) reported
@PrimeVideo @wesleysnipes Also I had to get someone to help me see it because I wasn’t sure how to see the movie coming to America to. However, I saw the original coming to America two nights ago. I’m just a little bitty 62-year-old woman. I like the first one and don’t tell me anything about the second..
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Er. Avinash Singh
(@avisinghrana) reported
@PrimeVideo dear app developer pls design this app for samsung secure folder to install , error comes this app is not designed for secure folder kindly do like amazon app
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BBT
(@CGovid) reported
@PrimeVideo @wesleysnipes That **** was not funny, at all. It had good people and colorful costumes, but a terrible script and the direction clearly sucked.
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GirtisHolland
(@GirtisHolland) reported
@PrimeVideo @ZamundaRoyals This movie was terrible. Completely different vibe than the first. The first was hilarious, but I couldn’t even laugh at how horrific this was.
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Francine
(@Francine_Kelly_) reported
@wesleysnipes @PrimeVideo @ZamundaRoyals Wes, you made it work though.
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sone scientist 🐝🐝 tired
(@Kuribo0812515) reported
@Tru1Tani @PrimeVideo How does that work? I got both and still needed to watch it.
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JaJayFouse
(@JaJaskii) reported
@PrimeVideo HBO Max not working on HBO prime???
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Cale lachman
(@CaleLachman) reported
@CoachYoung21 @PrimeVideo @TEYANATAYLOR I suffered through it to give it a chance but it should have been called coming to zamunda. The entire movies plot is: ********* is funny...mix in some out of work hip hop artist and gratuitous cameos. The only part I snickered at was the mcflurby line. Literally.
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Doris Murdock
(@DorisMurdock) reported
@primevideo I have a prime membership. I used to watch movies, tv shows on amazon on my TV. Now it doesn't show up on my TV at all. Please Fix, @JeffBezos.
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