Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Washington, D.C., DC 4
Minneapolis, MN 4
Hyderabad, TG 4
Toronto, ON 3
Dallas, TX 3
Spring Hill, FL 3
St. Louis, MO 3
Manchester, England 3
Los Angeles, CA 3
San Jose, CA 2
Cleveland, OH 2
Rock Hill, SC 2
Bengaluru, KA 2
Noida, UP 2
Sarasota, FL 2
Clarksville, TN 2
Brisbane, QLD 2
New York City, NY 2
Atlanta, GA 2
Pittsburgh, PA 2
Columbus, OH 2
Bristol, CT 2
Guwahati, AS 2
Ashburn, VA 2
Tacoma, WA 2
Chicago, IL 2
Tamarac, FL 2
Buffalo, NY 2
Philadelphia, PA 2
Sydney, NSW 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Creativeyoke Creative Yoke Blog (@Creativeyoke) reported

    @JeremyClarkson Really starting to prefer @PrimeVideo to @netflix these days, doesn't seem to be woke and programme quality aint bad either

  • HerpesDongara detective loki (@HerpesDongara) reported

    Just allow one to configure video quality while in the video itself @PrimeVideo @PrimeVideoIN

  • PeterAndersen4 Peter Andersen (@PeterAndersen4) reported

    So no more @netflix for those who work remotely and travel anymore? Is there anyway around this or is switching to @PrimeVideo my only option.

  • istrakhov Ivan (@istrakhov) reported

    @AmazonHelp why did @PrimeVideo remove the playback quality indicator from the playback menu?

  • IjBullo75 Ian J Bullock (@IjBullo75) reported

    @PrimeVideo Can I get some help trying to activate an account subscription. It is driving me mad that two email addresses I have been asked to send info to bounces back as non deliverable. Terrible service so far.

  • BarryWheeler Barry Wheeler (@BarryWheeler) reported

    @BlindNewSpeak Not me. 2 kids in university here. We upgraded to premium (4 screens) so they could use it while in school. Now they want another $16 a month. Won't happen. My children have said PrimeVideo which we have, will work just as good. Bye Bye Netflix.

  • RalphVixCPA Sid (@RalphVixCPA) reported from Berning Mill, Minnesota

    @JeremyClarkson @dodgykebaab @PrimeVideo My experience Amazon doesn't promote their quality shows just the rubbish. Patriot Expanse Clarkson Farm

  • Jay_Burls Jay Burls 🔴⚪️🔴⚪️🏆14 (@Jay_Burls) reported

    @JeremyClarkson It’s brilliant & frustrating! The camera work & scenery is amazing along with the effort needed to make a living from farming.👏🏻👏🏻 Local council however should be ashamed! They should be supportive of their farmers in trying to diversify and improve their livelihoods! @PrimeVideo

  • VyperMk1 Alan Hawkswood (@VyperMk1) reported

    @Susan_Larson_TN @PrimeVideo @HISTORY What a piece of work. Sorry you have this person as a customer

  • bernrivo Bernadette Rivosecchi (@bernrivo) reported

    @PrimeVideo sound is not working on Sony TV. Every other app is working fine. Did we mistakenly select something and how do we reset it?

  • LordBoulder Boulder Boulderson (@LordBoulder) reported

    @Alhambre @EyersJonathan @PrimeVideo I have no idea how you've managed to get adverts on the things you've individually bought. Possibly you're watching them through IMDB TV rather than the ones you've actually bought, go via the "My Stuff" section and hopefully that will fix

  • Jenn21256359 Jenn 🦂 (@Jenn21256359) reported

    @PrimeVideo how do I get my closed captioning to work?? So frustrating for the hearing impaired!

  • Mrs_DeVoe2U Camille DeVoe (@Mrs_DeVoe2U) reported

    Really hate that we can’t binge season 2 of Harlem. These 2 episodes a week AIN’T IT! @PrimeVideo FIX IT!

  • tommy3141watson Captain Haddock (@tommy3141watson) reported

    @PrimeVideo your app is one of the worst I have used. So glitchy.

  • mickcronin27 Michael (@mickcronin27) reported

    @JeremyClarkson @primevideouk Just finished season two what a brilliant piece of Tv @PrimeVideo . West Oxfordshire council are a piece of work

Map Check Current Status