Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 8
Phoenix, AZ 8
San Jose, CA 7
Houston, TX 7
Chicago, IL 7
Minneapolis, MN 6
New York City, NY 6
Denver, CO 6
Seattle, WA 6
Portland, OR 5
Sydney, NSW 5
Dallas, TX 5
Birmingham, AL 5
Indianapolis, IN 5
Ashburn, VA 5
Milwaukee, WI 4
Las Vegas, NV 4
Orlando, FL 4
Salt Lake City, UT 4
Paris, Île-de-France 3
Kansas City, MO 3
Saint Paul, MN 3
Queens, NY 3
Mumbai, MH 3
Fort Worth, TX 3
Clinton Corners, NY 3
San Diego, CA 3
San Antonio, TX 3
Wake Forest, NC 3
Tampa, FL 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • EMSBoys Edmund Boys (@EMSBoys) reported

    @PrimeVideo @antonystarr First time I watched "Outrageous Fortune", needing an @antonystarr fix after #Banshee, I wasn't aware of the casting, and didn't notice the dual credit. So, first time Van rolls up onto the lawn, I was like, "F*ck me! They got someone who's a dead ringer to play his brother!"

  • ElHeisenberg5 El Heisenberg (@ElHeisenberg5) reported

    @PrimeVideo Hello, I bought the detective pikachu movie and the audio in Latin Spanish is very bad, out of date since the audio is about 20 seconds ahead I hope they fix it

  • chiefstonergam1 chiefstonergaming (@chiefstonergam1) reported

    @PrimeVideo since xfinity took #CartoonNetwork off basic cable and most of us already use prime maybe work out a contract for us #CartoonNetwork lovers

  • shyamoganja7636 Shyam (@shyamoganja7636) reported

    Hello, @PrimeVideoIN your service is the best, but I get some issue when I play some movie I can't listen to the audio, the movie has a no sound Please help me to enable audio @amazonIN @PrimeVideo

  • jpherndon91 julie paige (@jpherndon91) reported

    @stuckupya @PrimeVideo I’m pregnant with my forst child and I cried the entire time, clutching time. It’s sickening and beyond disturbing. I understand they wanted us to see what Luck went through but... I’ll never forget that entire sequence for the rest of my life. It was awful...

  • jpherndon91 julie paige (@jpherndon91) reported

    @stuckupya @PrimeVideo I’m pregnant with my first child and I cried the entire time, clutching him in my stomach. It was sickening and beyond disturbing. I understand they wanted us to see what Luck went through but... I’ll never forget that entire sequence for the rest of my life. It was awful...

  • MRIDUL73659193 MRIDUL AGRAWAL (@MRIDUL73659193) reported

    @PrimeVideo @PrimeVideoIN I'm facing problems with streaming videos on your app. The videos are blurry and i can't watch them on 1080p hd despite my device is compatible please help

  • moonlluna24 Lluna (@moonlluna24) reported

    Some thing you just can’t fix with duck tape and paper clips! But we definitely can #SaveMacGyver @CBS @netflix @PrimeVideo

  • sophieehauser sophie (@sophieehauser) reported

    @lucy_hauser @netflix @PrimeVideo I would help pay for it just sayin

  • Dizzybutterflyy Stephanie MacLean (@Dizzybutterflyy) reported

    @CHcobra @PrimeVideo I think he tried to draw a parallel between a horror flick and the lives POC have been forced to live. Its awful, yes. But if white people do not confront what they created it will never be corrected.

  • k1ngofthetrap  | GHOST| (@k1ngofthetrap) reported

    @PrimeVideo I’m black and had 0 problems watching this I throughly enjoyed it y’all need to toughen up

  • reallifemoana BLACK LIVES MATTER (@reallifemoana) reported

    @PrimeVideo why couldn’t you have thrown some coin at @JordanPeele and we could of gotten the US anthology series we deserve instead of fabricating an entire series based off of his work (?)

  • SerinahSharif Serinah Sharif (@SerinahSharif) reported

    @Momatduke @PrimeVideo @amazon We mustn’t forget that the worst part of all this is that our leaders wanted the descendants to forget what they did because they didn’t believe we deserved to even be here. They lie in history books, underfund minority schools, and still treat us horribly. They haven’t changed.

  • Momatduke Momatduke (@Momatduke) reported

    @SerinahSharif @PrimeVideo @amazon He didn't just believe PoC were less than, he acted on this in his life and work. Without quotas, he wouldn't have hired any black, brown, non-Christians... He played a good role in the lives of those he hired and entire families thrived. But he took that away too.

  • IamJerm24 Jerm (@IamJerm24) reported

    @peaceun2u2003 @PrimeVideo Right that’s the problem with a lot of these comments too, they keep saying “it’s just a tv series” as if we don’t really go thru most of that ****

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