Amazon Prime Instant Video Outage Map

  Check Current Status

Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Amazon Prime Instant Video Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 48
Toronto, ON 32
London, England 29
Paris, Île-de-France 27
Madrid, Comunidad de Madrid 26
Montréal, QC 25
Barcelona, Catalunya 17
Manchester, England 15
Valencia, Comunitat Valenciana 13
Calgary, AB 13
Birmingham, England 11
Chicago, IL 11
Brooklyn, NY 11
Berlin, Land Berlin 10
Munich, Bavaria 10
Vancouver, BC 10
Québec, QC 10
Mississauga, ON 10
Edmonton, AB 9
Southampton, England 8
Houston, TX 8
Winnipeg, MB 8
Liverpool, England 8
Los Angeles, CA 7
New York City, NY 7
Sydney, NSW 7
Bristol, England 7
Victoria, BC 7
Denver, CO 7
St. Louis, MO 7

  Check Current Status

Amazon Prime Instant Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Instant Video Issues Reports

Latest outage, problems and issue reports in social media:
  • Shakthi G Thala (@ShakthiGThala) reported

    @AmazonHelp Internet speed 3 to 6 MB download amazon video apps.... Network was nice my apple tv 4k video quality nice.... Streaming only apple tv.... But i want download on mobile device.... In highest quality

  • HUGO (@Blutus_Maximus) reported

    @AmazonHelp Absolutely did not help. I have restarted, uninstalled, updated, force stopped, cleared cache, even tried the IP route, and nothing. I need to have this television replaced with a tested working model that can actually stream its branded, namesake of an application: AMAZON VIDEO.

  • Neil Hewitt (@neilhewitt) reported

    I’m getting heartily sick of quality drops on Amazon Prime Video tonight. My bandwidth is fine. Fix the plumbing, you lot.

  • Troy Hillary (@tROYISM_) reported

    @PrimeVideo you'd think a company as big as Amazon could make a good UI for prime video. It's outdated and awful to navigate even when you're used to it

  • Team DDG (@DDGinc) reported

    Studios that choose to go down this path of creating their own discrete streaming service will live or die by the perceived quality of their content collection vs the incremental investment beyond legacy streaming platforms (Netflix, Hulu, Amazon Prime Video, HBO Now)

  • lil extro vert (@Vaibrent) reported

    Just a heads up: Spaceballs in 4k is streaming on Amazon Prime Video of ya need your fix.

  • Jasper H. #OddBless (@JasperHedgehog) reported

    I used a different HDMI cable as one if my options and had the same sound-but-no-video problem. The two TVs I tried it on were both Amazon Fire Toshiba's. The only thing I can come up with is some issue between my dock and this specific TV.

  • Jeremy's Wild Studio (@JeremysWild) reported

    @emmasam99 That’s what I’m thinking. They sent me emails in broken English, with links to amazon. At first I was like “okay, they’re overseas, and they want to show me the product first” but they just hit me with “you buy it and we will refund you after we watch your video” and yikes.

  • Hariette-Allyce (@harietteallyce) reported

    @Gilmore_ghoul @bouletbrothers @AmazonVideo Messing up episode releases, then leaking multiple episodes in Canada when episodes hadn't been released elsewhere. Pretty much every week there has been an issue.

  • V.G.Ravyn Manogaran (@ravynizm) reported

    Always Netflix & Amazon Prime Video for me. Might subscribe to HBO Max if they brought in 'worthy contents' like #ReleaseTheSnyderCut #ReleaseTheAyerCut #SaveSwampThing & more high-quality stuff that is not made to please the childish community. @WarnerMediaGrp @warnerbros

  • Alice FC Ambassador (@actuallyalice) reported

    The Amazon instant video app is ******* awful but if you want to watch something they have exclusive rights to your choices are use it or download what you want illegally.

  • Ian Mellett (@dodgrile) reported

    @robmanuel Netflix feels like there's a quality control to it. It's content that's been selected and filtered. Amazon Prime video is just a mess of quantity over quality, and it feels like real effort to find anything actually watchable.

  • Gaurav (@gauravh1) reported

    Hey @XiaomiIndia pls fix the FHD playback issue with @PrimeVideoIN content. Despite having the widevine L1 out of the box, #RedmiK20Pro can't play even 720p content in Amazon prime video app. It's stuck with 480p only. @manukumarjain

  • Donnie (@TheLordPhantom) reported

    @AmazonHelp Problem is I can order a video gam that doesn't have street date till a tuesday but I will get it the friday before but this book has to be delivered after street date by amazon!!

  • Iggy (@Iggy) reported

    Mozilla Thunderbird once again glitching on email send with Amazon WorkMail credentials Guess I have to make a video to show these people the damn problem I'm sure they will blame Amazon and they will blame Mozilla Pas the blame game Or blame end users

  Check Current Status