Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/31/2026 02:20

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCoraopolis Crashing
United StatesMundelein Buffering
United StatesArgyle Buffering
United StatesAnnapolis Sign in
United StatesGrayson Sign in
United StatesDansville Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • AdiWriter Adi Nugroho (@AdiWriter) reported

    Hot buttons all pressed and, relevant issues checked, with deep message, Fir is a reminder that stating your faith can get you in deep trouble in some parts of the world, despite under the same flag. No wonder the movie was cancelled in some countries. Watch @PrimeVideo

  • tabloid__junkie 🌙 (@tabloid__junkie) reported

    7 EPISODES of @UploadOnPrime? I've waited an eternity and some more for this new season and it's just 7 episodes long? I'm devastated and it's supposed to be my comfort show 😭 look what u've done Bezos, my heart is broken 💔 @PrimeVideo #UploadTV

  • K1k0_ BobbyBobRob (@K1k0_) reported

    I don't know but Butcher with power sounds like trouble to me #TheBoysTV #TheBoys #PrimeVideo

  • osc703 Peter #Calzony (@osc703) reported

    @PrimeVideo I’m 1989 I saw Gus Van Sant’s Drug Store Cowboy where I learned that it was bad luck to throw a hat on a bed. Since then if I have never thrown a hat on a bed fearing the worst.

  • DianeCapdeviel2 Diane Capdevielle (@DianeCapdeviel2) reported

    @PrimeVideo Started watching it was horrible I love the first seasons that this was bad very disappointed why can't Amazon make quality shows like Netflix

  • AnthonyJTropea Anthony “Vaxxed, Masked, & Boosted” Tropea (@AnthonyJTropea) reported

    @PrimeVideo 7 episodes is NOT enough to watch Robbie Amellat work. 🤨😢🥺 Last year we got 10! (I know, pandemic.) How about Season 3 having 13 episodes to make up for it. 🙏🏼

  • arielmhuck Ariel Huck (@arielmhuck) reported

    I finished watching #UploadTV last night at work. I have sooo many questions. Really wish we got 10 episodes instead of 7. But I understand bc ya know, filming in a pandemic. @RobbieAmell @PrimeVideo #Upload #UploadOnPrime

  • puneetsiwach151 PUNEET SIWACH (@puneetsiwach151) reported

    @amazon @PrimeVideo Facing problems since one and half month despite being a prime customer. My product is not being picked up as well as no one even shows up to pickup the product. Self return when done was of no use as the warehouse didn't accept the return. Pathetic behaviour amazon #fraudamazon

  • thenattymoher Natty Moher (@thenattymoher) reported

    Every time I use @PrimeVideo or @comiXology I'm amazed that the biggest website in the world can have some of the worst UIs I've ever used.

  • SynymynG Synymyn Buhnz (Gaming) (@SynymynG) reported

    @PrimeVideo Season 3: Nathan dies/doesn't Gets uploaded back in/actually dies. Finds out gf's dad killed him. He kills Choak's robot b4 he can upload back in. Finds out gf was trying to save him but caused the car crash. Nathan dies in His angel's arms in upload or real life. Roll credits

  • lbctimes5 LBC⁵ (@lbctimes5) reported

    Hey, um, @PrimeVideo your "Once Upon A Deadpool" is actually Deadpool 2. You, uh, may wanna fix that.

  • BryanStarnes1 Bryan Starnes (@BryanStarnes1) reported

    @SPTV @PrimeVideo Hey y’all - I think a delay and reshoots would be the appropriate move here. I didn’t cause this, but I’ll help fix it.

  • BrianSchlosser ɹǝssoןɥɔs uɐıɹq 🏳️‍🌈 (@BrianSchlosser) reported

    @thellou @Max_theArtist @PrimeVideo Next stop... OSCARS!* (*I don't know how Oscar's work)

  • ZeroGravityX777 ZeroGravity1.0 (@ZeroGravityX777) reported

    @VanityFair @JeffBezos @PrimeVideo Hey Wassup Jeff I Used To Work For Amazon Fresh Foods I Made You Lots of Money 💰 🤑 💸 In 1 Month I'm Maxwell You Owe Me Money You gave Pete My Space Deal and I've been speaking with you About It For a While. You Gave Him My Restuarant I Wanted to feed the World WTF

  • JarrettMurray21 Jarrett Murray (@JarrettMurray21) reported

    Someone needs to help @PrimeVideo advertising department because I only ever know about Ms. Maisel

  • TomorrowsDoug Another Day Another Doug (@TomorrowsDoug) reported

    @PrimeVideo hey folks. When I try to cancel an accidental order and get to the “my stuff” section and click the video there is no option to select “purchased or rented in error”. Any advice? I’m sure Dog is a great film, just not what I’m up for right now.

  • the_real_crusak 🇺🇸Jim🇺🇸 (@the_real_crusak) reported

    @PrimeVideo @VanityFair @LOTRonPrime 🤡🤡🤡🤡🤡🤡 Way to ruin Tolkien's work.

  • ceoslaveryinc Patrick (@ceoslaveryinc) reported

    @amazon @PrimeVideo When are you going to get with the 2000's and let us rate our movies on the app? So ridiculous you have to go thru IMDb aaaand it doesn't even fn work. Wtf is happening?! Think you can figure it out? Kind of embarrassing at this point🙄

  • rthomas1 Robin Thomas (@rthomas1) reported

    @bbtrinet @Jeannie08497928 @PrimeVideo Totally agree. Strip away the facades of these characters and you’ve got a bunch of pretty awful people. Midge is a narcissistic sociopath and doesn’t have to worry about being named “Mother of the Year”. This show is depressing and in no way amusing.

  • PhillyCenCA Phil (@PhillyCenCA) reported

    @hergie409 @Allen3Rick @PrimeVideo Logan was a hokie boring movie that ended with a dumbass movie quote from a pretend movie. The worst Jackman wolverine movie. & how dare they try and make us believe scenes filmed in NM are actually North Dakota. If you enjoyed this movie, watch 🕷man: no way home, equally as 🗑

  • KR_338 KR (@KR_338) reported

    @PrimeVideo I moved, switched to Hughes Net ( the only internet i can get), and now all Prime does is buffer. Other media is fine.

  • SamMartinXP Sam Sponza (@SamMartinXP) reported

    The Amazon PR FAQ: Write the headline for what you think will happen in the future. Then work backwards from that to create a reality that does not exist. @UkonwaOjo #PrimeVideo #sxsw

  • rthomas1 Robin Thomas (@rthomas1) reported

    @curmudgeon1999 @PrimeVideo Interesting. I think the dialog is awful. So unnatural and frenetic. Really big of her to apologize to Shy. Outing anyone is those times, and particularly a black man, actually would endanger that person. Glad that you enjoy it. Different strokes, I guess. 🤔

  • Jojomojo8899 Joey (@Jojomojo8899) reported

    Soooo WHY DID UPLOAD END AFTER 7 EPISODES!! I need my fix!! I need more Upload!!! @RobbieAmell @PrimeVideo

  • MCGillyPresNRPA Patrick McGilly (@MCGillyPresNRPA) reported

    I am on annual leave and watching some of the worst produced movies by @netflix and @PrimeVideo There is now style or event anymore and big names actors are just relinquishing for the almighty buck. Gleason, McQueen, Sinatra, Day, Garland, Monroe, Martin, Wayne. I miss you!

  • VikashK74152301 Vikash Kumar (@VikashK74152301) reported

    @SamanthaFanzzz @Samanthaprabhu2 @PrimeVideo Dear Mam, I am Vikash from Meerut..I got accident and spinal codes were broken.. I need help.. my mom , my wife and my kids depend on me..Please help me.. Regards, Vikash( 9654500493)

  • Grecco Grecco (@Grecco) reported

    @PrimeVideo Awful ending

  • grantdb Grant Berntsen (@grantdb) reported

    I don't often watch #globalnews but when I do it's through the #primevideo app because the global app is terrible, laggy and never syncs audio properly.

  • itsaspirational 🤬 (@itsaspirational) reported

    @Shipposaur @netflix @PrimeVideo idk screenshots work for me on both those platforms (mac OS built in screencapture + firefox browser). but they don't work on appletv, **** appletv

  • tebow55 JAY TEE (@tebow55) reported

    @Baaebphattt @eyev_ @PrimeVideo You have a mental illness, seek help