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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Palm Harbor |
Sign in | |
 City of London |
Sign in | |
| Newham |
Playback Issues | |
| Winston-Salem |
Buffering | |
| Phoenix |
Playback Issues | |
| York |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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CaliforniaBUCK
(@CaliforniaBUCK) reported
@PrimeVideo Awful.
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Anthony D. Chell
(@NEWJERSEY66) reported
@PrimeVideo I watched it. Just about got through it. Sorry but casting was awful! Just my opinion.
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biscoff baby
(@quincequinces) reported
@PrimeVideo so I’ve been keeping up with challenge: spies, lies and allies and now when it comes to the reunion I gotta pay £2.50 for episode 20?!?!!! I’ve literally been watching this season for free weekly with no issues and now I gotta pay? I’m not happy about this AT ALL! 😡
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RE-SISTER
(@Ottauquechee) reported
@PrimeVideo Awful- And film projected so dark it was nearly impossible to View. Another friend could only get dubbed German. Something is wrong - or it is an Xfinity problem?
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Chris P 💙
(@chrisbluemoon52) reported
@MullockSMirror Please @PrimeVideo, can you buy up the TV rights from the truly awful @btsportfootball? If would be a mercy killing
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Elan Morin Tedronai
(@morin_tedronai) reported
@PaulVanVleck @TheWheelOfTime @PrimeVideo And, you could have changed all that, and still you couldn't fix this season, fact that storyline is bound around everyone, but not Rand, Met or Perrin. And yes, ''girl power'' vs ''angry man''. Btw, you can't even be proper woke bunch xD!
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Biel_Cuthbert
(@BielCuthbert) reported
@PrimeVideo Pls amazon. help us to renew Anne with an E.
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bob m
(@bobm100) reported
@TalehTalia @PrimeVideo Is this a big problem in your life? Who else tells you all the actors on screen at all times?
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Lisa D'Addio
(@Lisa_DAddio) reported
@PrimeVideo Sorry. Terrible casting for Lucy! Where is Amy Adams or Emma Stone?????
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Please help me people iam need you
(@helpmepleaseme0) reported
@selenagomez @PrimeVideo help me please iam need you please you have heart big i want to continue my school reading please help me sir please I want talking with you chats
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Trek Fan
(@StarTrekFan79) reported
@ECmadtown @PrimeVideo They have fixed the issue now and the last 2 epsidoes have been made available.
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Lorena
(@IubyLulu) reported
@PrimeVideo If I could actually buy or rent something on my account with you for once without an error … probably
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Mark B
(@BigOkie67) reported
@charleydarbo @PrimeVideo I didn’t have issue with the casting so much as the timeline jumping all over the place. Nicole was cast pretty well in this. Would have been helpful to have dates when flashback scenes were being shown. Especially since many of them predated ILL by more than 10 years.
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Apotropaic_Psithurism
(@apotropaic) reported
So yeah…I went ahead and cancelled @netflix AND @hbomax because the former’s user interface SUCKS and the latter’s too expensive. Both have terrible subtitle options. Sticking with @PrimeVideo , subtitle options are outstanding. And they have #TheGreatCourses channel
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Please help me people iam need you
(@helpmepleaseme0) reported
@jessicaalba @PrimeVideo @SachaBaronCohen help me please iam need you please you have heart big i want to continue my school reading please help me sir please I want talking with you chats
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Talia Taleh
(@TalehTalia) reported
@bobm100 @PrimeVideo To the deaf and partially deaf like me, we're not as interested in the actors name in a scene as much as we are knowing what they are saying in the scene. Why else would we be watching? Yes, subtitles and the lack of them are a damn big problem.
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Lorena
(@IubyLulu) reported
@PrimeVideo wouldn’t it be nice if for once my account would actually work and I’d be able to purchase a bloody movie 🤬 think it’s time to say goodbye 👋🏼
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Joseph H. Vilas
(@jhvilas) reported
@sh0vemedia @AmazonHelp @PrimeVideo I just had it happen without a scene change, but who knows. One problem is no one really cares about captioning.
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Tsar Nich 👻
(@TsarNichII) reported
@charleydarbo @PrimeVideo He was the worst part of the movie by far. And I love his acting. He just wasn’t right for this movie for the reasons you said.
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Tamara Kane
(@Tamaramonkey) reported
@PrimeVideo you guys need to fix your copies of Planet Terror and I Know What You Did Last Summer. The music is audible, dialog isn't. Tested on 5 different sets of speakers.
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Michael
(@Bman3rd) reported
@PrimeVideo if wheel of time is #1 show on #PrimeVideo why make it hard to find. Doesn't show up in continue watching or list of originals have to search for it every time or go to watchlist. Please fix.
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Desiree, Slightly Unfiltered
(@coffee_n_curses) reported
@PrimeVideo This was awful. I was very disappointed. Javier Bardem was 10 years and 20 pounds too much for Desi. The timeline was hard to follow until about 3/4 through.
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Please help me people iam need you
(@helpmepleaseme0) reported
@selenagomez @PrimeVideo help me please iam need you please you have heart big i want to continue my school reading please help me sir please I want talking with you chats
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GSUR
(@GSURBaloo) reported
@PrimeVideo This was awful
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Robin
(@AllHeartandHome) reported
@PrimeVideo That’s a big NO. Who cast Nicole Kidman? Terrible choice
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Ariana D
(@buddylady52) reported
@PrimeVideo Awful casting. Not believable. I was very disappointed.
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CommonSense
(@Apicard33) reported
@PrimeVideo Terrible movie. Miscast and boring.
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Dan
(@Don_Chocolat) reported
Anyone from @PremierSportsTV or @primevideouk @PrimeVideo able to help with this ?
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Matthew M
(@MATTMCMILL2) reported
@french_dispatch @PrimeVideo I saw another commenter below mention the same problem on @AppleTV , they are showing it in the wrong aspect ratio as well causing the English subtitles to get cut off? Are you fixing this problem??
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Please help me people iam need you
(@helpmepleaseme0) reported
@jessicaalba @PrimeVideo help me please iam need you please you have heart big i want to continue my school reading please help me sir please I want talking with you chats