1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Denver Buffering 9 hours ago
Sweetwater Playback Issues 18 hours ago
Hoddesdon Crashing 20 hours ago
Austin Playback Issues 20 hours ago
Lucknow Crashing 1 day ago
Grande Prairie Buffering 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • jat50777552
    jat (@jat50777552) reported

    @Bgordo92 @NASCAR @PrimeVideo I was actually impressed I had no issues

  • RebeccaHahn9
    Rebecca Hahn (@RebeccaHahn9) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like your internet or TV are having problems, not Amazon.

  • MichaelEsbjorn
    The Bear (@MichaelEsbjorn) reported

    @Bgordo92 @NASCAR @PrimeVideo Never lost any of the stream at all and was able to pause, rewind, and fast forward back to wherever I wanted without any issues. Look in the mirror. Sounds more like a you problem. Maybe pony up for better internet or equipment.

  • FlacoCafe
    Todd Brown (@FlacoCafe) reported

    @familybaptisttn @NASCAR @PrimeVideo You either have Internet issues or a crap TV.

  • Gary_origGMW
    Gary (@Gary_origGMW) reported

    @familybaptisttn @NASCAR @PrimeVideo You need better internet that isn’t a prime or NASCAR issue.

  • Paragon_MKE
    Michael England (@Paragon_MKE) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like you got ****** Internet. Better picture quality than Fox has had all season

  • Sarend09
    Sheree (@Sarend09) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a personal problem because I had no issues with it on my end

  • kfal616
    Kendall (@kfal616) reported

    @familybaptisttn @NASCAR @PrimeVideo I havent had a single issue. Might be your internet.

  • LaLaScottSpeaks
    L Scott (@LaLaScottSpeaks) reported

    @PrimeVideo Why can’t Amazon fix their DARK videos No other channel or app is like that

  • JeremyKutz9
    Jeremy Kutz (@JeremyKutz9) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no problem last night or last year.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Since they refuse to acknowledge the issue, maybe Movies Anywhere can help them understand that that sending customers back to them is not the appropriate course of action since the issue is not on your end.

  • TheDukeofYamper
    The Duke of Yampertown (@TheDukeofYamper) reported

    @familybaptisttn @NASCAR @PrimeVideo Sound like your connection I had 0 issues

  • SportsGuru87
    Sean Bergquist (@SportsGuru87) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like an internet issue because I watched it from 5pm til the Suarez interview with zero issues!

  • mrtgamer
    Mike Turner (@mrtgamer) reported

    @familybaptisttn @NASCAR @PrimeVideo Glad I wasn't the only one with that problem

  • OscarJager07
    Oscar Jager (@OscarJager07) reported

    @Bgordo92 @NASCAR @PrimeVideo Skill issue. Get good scrub

  • COSportsNut
    Andrew Justin (@COSportsNut) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like an internet issue my guy. Perfect picture here

  • justin_1455
    Justin (@justin_1455) reported

    @Bgordo92 @NASCAR @PrimeVideo User error. Worked great all night and destroys any other NASCAR broadcast.

  • Degenerate0123
    Joey (@Degenerate0123) reported

    @Yankees @PrimeVideo @SportsonPrime Oh great, the worst place to watch Yankee games

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @familybaptisttn @NASCAR @PrimeVideo That's a you problem, not a NASCAR prime problem. If streaming and it's blurry, that is an internet connection problem, you need to solve that not NASCAR.

  • WPBradley
    Bill Bradley (@WPBradley) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had an issue. More than likely its your internet connection.

  • pastoratlabelle
    Dean Stewart (@pastoratlabelle) reported

    @Bgordo92 @NASCAR @PrimeVideo No issues at my house. I don’t think your’s was NASCAR or Prime problem.

  • wmfloyd43
    USNRET2007 (@wmfloyd43) reported

    @familybaptisttn @NASCAR @PrimeVideo Zero issues here.

  • o_oZeppelin
    X (@o_oZeppelin) reported

    @familybaptisttn @NASCAR @PrimeVideo Get better Internet. Literally no issues for the rest of us

  • Irina_Lmkn
    Irina (hate go3) (@Irina_Lmkn) reported

    @RoroCumpli @GoodOmensPrime @PrimeVideo world is broken

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @familybaptisttn @NASCAR @PrimeVideo Well it's a steaming show and most didn't have any issues. So yeah it's an internet issue.

  • JeffMeintzer
    Jeff Meintzer (@JeffMeintzer) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like your internet speed, router and streaming device suck. I didn’t have one issue the entire race. The prime broadcast is fantastic. Much better than Fox and NBC

  • Electronikrr
    M@ (@Electronikrr) reported

    @MattBianco91 @PrimeVideo I’m getting the opposite problem it won’t let me watch in color

  • msplatinum78
    Melissa Seekins (@msplatinum78) reported

    @Bgordo92 @NASCAR @PrimeVideo We didn’t have any issues. Was in your internet connection maybe?

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @omg_its_zach4 @NASCAR @PrimeVideo Nope only time I ever have an issue is on Amazon live race

  • cupofjaytee
    JayTee Torres (@cupofjaytee) reported

    @Bgordo92 @NASCAR @PrimeVideo Didn’t have one problem lol