Amazon Prime Video status: streaming issues and outage reports
Problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 9: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 04:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (23%)
- Crashing (21%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lancaster
|
Crashing | 6 minutes ago |
 Belém
|
Playback Issues | 16 minutes ago |
|
Circle Pines
|
Sign in | 37 minutes ago |
|
Peyton
|
Sign in | 2 hours ago |
|
Flagstaff
|
Playback Issues | 4 hours ago |
 Elliant
|
Playback Issues | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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jeff siegenthaler (@Gofightwin8668) reportedStan Van Gundy is terrible @PrimeVideo @dobetter @lazy
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Lucky Luciano (@NoMadDadKickz) reported@PrimeVideo FIX THE DAMN STREAM
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Cody (@CodyTheSuperman) reported@amazon @PrimeVideo, Tell me how it's possible to have the latest version of @googlechrome and get this message: ❝You are running an old or unsupported version of this browser Please update your browser to the latest version. View all supported browsers and OS versions on Prime Video. If the issue persist, please reach out to customer support with the error code: 7132❞ ————— I don't have this problem on other Chromium Browsers: Edge: Version 147.0.3912.98 (Official build) (arm64) ChatGPT Atlas: Version 1.2026.112.0 (6b83aa0311d) Brave Browser: Brave 1.89.145 (Official Build) (arm64) Chromium: 147.0.7727.137 ————— I'm using an M3 MacBook Pro. I installed Chrome Version 148.0.7778.97 (Official Build) (arm64) in the last 10 minutes. Everything was working smoothly before I installed this current version of Chrome. PLEASE FIX YOUR WEBSITE IMMEDIATELY!!!
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Capt M J Singleton 🇺🇸 (@NavyCaptRet63XX) reported@PrimeVideo your #NBA broadcast is terrible technical difficulty for Lakers vs Rockets game.
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areola grande (@trilllqueen) reportedFIX YOUR ******* BROADCAST OR LET THIS **** BE SHOWN ON A LOCAL CHANNEL @NBAonPrime @PrimeVideo @NBA GAH DAMN
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Alex (@AlexTheGase) reported@PrimeVideo never host an NBA again. I’ve been teleported back to the ‘90s with this quality of video.
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George Fisher (@AlexMaksim43671) reported@PrimeVideo It's the worst season too.
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Zeo (@ZeoVGM) reported@themaddiep @PrimeVideo ****** up. Fix this mistake. #GenV
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Michael Orpen (@Section1ohFro) reported@NBA STOP putting playoff games on @PrimeVideo The quality is horrendous!
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•𝖲𝗍𝖳𝗐𝗂𝗀𝗀𝗂• (@StTwiggi) reportedI can't watch this **** man. @PrimeVideo your stream is ******* awful. It's crashing every few seconds... and it's certainly not my WiFi!
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Kode Ayar (@AyarKode) reported@PrimeVideo fix your stupid app. Can’t watch the game without it glitching out. @NBA fan experience is horrible!
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Kyle Harris (@BooshBanana) reported@M0hawkMark @PrimeVideo The problem is not the money...its the time
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PsgOpinion (@PsgInside1970) reported@PVSportFR @PrimeVideo wtf is this light on the Portland-San Antonio game? Look this there is smoke on the court. Fix it god Damn it
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C. Mike Rack 🤪 (@fewleopard3949) reported@RollingLoud WHATS GOING ON I CANT SEE THE STREAM ON PRIME NOW WTFFFF @PrimeVideo GET YOUR SERVERS BACK ON TF
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JAMESWOODBOMBS (@Froggod23) reported@RomeroMikey @TheBoysTV @PrimeVideo It was awful you incel
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ed (@chatblancz) reported@therealKripke @TheBoysTV @PrimeVideo All this for you to give us a terrible season 4 and 5… what an absolute terrible season finale man
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Rachel (@NADaze2) reported@PrimeVideo your live sports feed is terrible.
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Nicholas L. Maze (@AuthorMaze) reported@PrimeVideo video is poor quality for the Lakers game. Tried leaving and returning. It started good but went back to the same low quality.
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Knuckles_801👽 (@TC_Knuckles_801) reportedWatching basketball on @PrimeVideo is making me sick with how choppy it is. Fix this! You’re Amazon for Christ sake!
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Matt McCool (@mccool_nofool72) reportedDamn awful @PrimeVideo with Ian Eagle and @realStanVG pronouncing Nikola Topic’s name as the word “topic. THIS now a topic of conversation that national media needs to do their damn homework. Pay the hell attention. They mentioned his story, but say an easy name right. #ThunderUp
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prosecco Bae (@_heartofaQueen) reported@PrimeVideo you will crumble! Fix whatever is wrong with your platform so the game isn’t lagging/glitching after every play ugh! Don’t piss me off
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KEITH ︻デ┳═ー (@essex_keith) reported@PrimeVideo can I have some help please you've taken money out of my account
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Xavier (@BeatsByX_) reported@amazon @PrimeVideo FIX ITTTTTT
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TheButter (@butterbarks) reported@PrimeVideo is just terrible with these sports broadcasts. Choppy, pausing, fuzzy. Only service I ever have issues with
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justalarrie (@justalarriemar) reported@DeluriaD @PrimeVideo @ZoeKravitz They can’t help it. They haven’t had much to hold on to their fantasies, so when they see one, they don’t even think 🤔
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Vinod Sharma (@only_shinji) reportedHad takn primevideos anual sbcripn on Nov2025 through my Vodafone ac. I stopd the auto renewal of this on Feb2026. my sbcripn stopd completely whch ideally shud b wrkig till Nov2026 .@MoIB_Official please help. Feel cheated. @VodafoneIN n @PrimeVideo r u readin? Cud u help?
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kidaora (@kidaoramen) reported@ada_goose @Thomas122343453 @PrimeVideo In the comments its very worst
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Susovan (@sus_ovan) reported@PrimeVideo @AmazonHelp @amazon What is the amount we have to pay to get at least a good enough ADD-FREE service for prime video? It is the worst service for content I have ever seen!
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feanor (@f_curufinwe) reported@PrimeVideo wtf is your problem what kind of crazy ******* did this censored!!!!
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Jim Carlton (@JimCarlton2) reportedIs anybody else's stream of the Cavs/Pistons game on @PrimeVideo lagging/freezing constantly? My internet should not be the problem, but this is becoming unwatchable very quickly.