Amazon Prime Video status: streaming issues and outage reports
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 18: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (24%)
- Crashing (21%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Plano
|
Buffering | 13 minutes ago |
|
Moscow
|
Buffering | 6 hours ago |
|
Point Arena
|
Sign in | 8 hours ago |
|
Peoria
|
Crashing | 8 hours ago |
|
Township of Evan
|
Crashing | 8 hours ago |
|
Hillsboro
|
Crashing | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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seba (WOR$T BOY IN $ANTIAGO) (@sebareyesg_) reported@PrimeVideo do your work
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ArcherCat (@ArcherCat17) reported@amazon @PrimeVideo your customer service reps are terrible
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SIKUM (@SIKUHDELICS) reported@PrimeVideo @TheMasters @SportsonPrime And I literally can't watch it bc your TV app is broken
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Chaotic Harley (@AydinNose) reported@iamufohunter He ***** those girls Evil sick bastard @PrimeVideo you are the worst
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Jamal (@jamalthetenth) reportedConsidering I had to pay to watch this Bosnia v Italy match, the coverage has been truly awful @PrimeVideo
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Abhishek (@abhiiten) reported@PrimeVideoIN First fix the search engine, any movie drops on Primevideo with 5 hours it’s available on pirated sites, you can’t stop it.
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Mark-roh-wah-vay (@rainbow_geisha) reportedI'm getting sick of the HDMI connection error when trying to watch prime. What a ridiculous error. It's the only streaming service that does it. @amazon @PrimeVideo
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Saidur Rahman (@saidurislam316) reported@beastgames @druski @PrimeVideo I am in a lot of trouble, sir. Please give me $10k, please, then I would be very benefited, please, sir, please, sir 😞😞😞😞😞😞😞😞
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Jeff 🔴⚫️🔴 (@JMC9787) reportedSound now works, but it freezes and buffers every few minutes and then the audio and video is not synced up. Have to pause and restart for it to sync. Until it freezes again. Fix your ******* **** @PrimeVideo I hate streaming services. When do we all just go back to cable?
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Sweet Baby D (@DustinWeir1) reported@FrMiller @PrimeVideo This movie was absolutely terrible, you made the right call
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Tom Edward (@pettyvices) reported@PrimeVideo This went from being the best show released in 2019 (Season 1) to being literally the worst show streaming on any platform (season 4). The level of decline is almost impressive.
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Kevin (@kfederen) reported@FrMiller @PrimeVideo Worst movie I’ve seen in awhile. Everyone sucks in this movie
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TheUntouchable (@T_Untouchable7) reported@MiLaThaMighty @PrimeVideo You’ll have to help me understand something you’re saying that people got mad that you weren’t getting mad at the show and that changed things how..?
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Williamson “Peterson” Jacobson (@butteryfade) reported@PrimeVideo @TheMasters @SportsonPrime NOT WORKING
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ThinkingJack (@ThinkingJack67) reported@FrMiller @PrimeVideo I watched it; not compelling. The lead (Hemsworth) is ridiculously weak and against type. His relations with women (mom, GF) are main character focus (wtf?). Uneven pacing and too long. Halle Berry‘s work was good and refreshing. Hemsworth was not bad, just badly mis-used and mis-directed. It’s a bit of a mess of a movie. No surprise it bombed at the box office.
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MICK STURDY (@GothicMixx) reported@BethesdaStudios @PrimeVideo Now maybe you can work on pat hes for stuff thats been broken since backwoods update or maybe even the next gen updates if you can find the time...
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Venus Çipilgöd feat Bella Poğaçagöd 🤭 (@Venulikis) reported@PrimeVideo why do your Turkey servers apply censorship in this series? We want to have what we paid for. Full videos without any restrictions.
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Krish2060 (@Krish2060) reported@PrimeVideo Worst series of Amazon prime is Boys series. Stop making them
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Saidur Rahman (@saidurislam316) reported@beastgames @PrimeVideo I am in a lot of trouble, sir. Please give me $10k, please, then I would be very benefited, please, sir, please, sir 😞😞😞😞😞😞😞😞
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Scott Craig (@ScottCraig18) reportedAmazon is now the only major retailer charging a monthly fee to access the 4K quality of movies you already bought. There should be a lawsuit. Prime Video has locked 4K/UHD streaming behind the new "Prime Video Ultra" paid tier ($4.99/month) starting April 10, 2026. @PrimeVideo
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G-Man (@Unocrew224) reported@FrMiller @PrimeVideo He’s the worst. Terrible actor and delusional person. I won’t watch anything with him in it.
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Señorita Carmen 🐝😷 (@kbraa_omer) reported@PrimeVideo This is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship...
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lestat calça de couro cinturinha baixa (@m3mbranamucosa) reported.@PrimeVideo where's Those About to Die s2 ?!?!?!??! go to work!
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Wes Ham United ⚒️🫧 (@CouchPotatoUK) reported@PrimeVideo It was terrible... Super terrible
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nbanewslive (@nbanewslivefeed) reported@NBAonPrime @PrimeVideo Can’t wait to hear the excuses come Friday morning of how Luka ain’t got enough help Imagine the insult on @KingJames
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Shooter McDadden 🎯 (@ShooterMcDadden) reportedWow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: The Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.
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joniandpeter (@joniandpeter) reported@therealKripke Goddammit Eric Kripke. You are the worst toxic relationship I’ve ever had. I know you’re just gonna break my heart over and over again, yet I keep coming back for more. I’m gonna need therapy after this ******* season. #TheBoys #SPNFamily #PrimeVideo
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NoMorningJoeFan 🇺🇸 (@MorningJoeFan) reported@PrimeVideo @TheMasters @SportsonPrime Hire somebody competent to fix your sound!
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Alan Burns (@alanjmburns) reported@AmazonHelp @AmazonUK @PrimeVideo What's the point? Your AI helpdesk will just hallucinate an unhelpful response. I'll accept that a valid credit card from a major card issuer that works in loads of shops (including yours, some of the time) does not work reliably with your intermittently-broken checkout process.
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Chris (@healthybetatest) reportedTerrible news. @PrimeVideo with another cancellation of a great show