1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 28% Buffering (28%)
  • 22% Crashing (22%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Warrington Buffering 2 days ago
Vivy Sign in 3 days ago
Sarreguemines Playback Issues 4 days ago
Bromley Playback Issues 4 days ago
Aberfeldy Video Quality 4 days ago
Melbourne Buffering 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • StarshipAlves
    Starship Alves 🚀 (@StarshipAlves) reported

    @RichardWells707 @BaronDestructo @PrimeVideo Indeed! My thumbs are knumb from liking the posts. A few more weeks is not an issue. LFG!

  • kitkate6801
    Katie (@kitkate6801) reported

    @Brady_jpeg @PrimeVideo @WNBA Shouldn't surprise anyone. Also, these ladies are the worst commentators of any game I have ever heard.

  • AngyVikingr
    Torstein Horikson (@AngyVikingr) reported

    @AmazonMGMStudio @PrimeVideo all we're asking is that you go forward with the story that already has 2 years of work behind it from a team of people who actually give a damn for passionate fans #savestargate

  • Classic_FV
    Fabio (@Classic_FV) reported

    @Sportsnet hey i live in Ottawa. Is there a way I can watch the @TorontoMarlies game on my subscription threw @PrimeVideo please help me.

  • MWahgwaan
    Merlin St.Wahgwaan (@MWahgwaan) reported

    @AmazonMGMStudio @amazon @PrimeVideo Remember how Redditors saved GameStop? #SaveStargate or be ready for a reverse-GameStop, where we get together and crash your stock price to nothing. #CrashAmazon

  • memyselfandmaga
    Nicholas Radoszewski 🍊 (@memyselfandmaga) reported

    HOLY COW! IT'S LIKE THIS SHOW WAS A BIG HIT OR SOMETHING! AND IF YOU DONT #SaveStargate BY GIVING GERO BACK THE SHOW, ITS GOING TO CRASH AND BURN @AmazonMGMStudio @PrimeVideo HOW IS THIS A DIFFICULT BUSINESS DECISION UNLESS YOU HEAD IS UP YOUR BUM?

  • Basementdwelli2
    BasementDwellingNerd (@Basementdwelli2) reported

    @PrimeVideo Fix canceling Gero’s Stargate #SaveStargate

  • WyattJohnMusic
    Wyatt John (@WyattJohnMusic) reported

    @nascar @PrimeVideo I love the booth you’ve put together, if only I could watch longer than 40 minutes without prime saying “something went wrong” and the inability of Prime Video to actually resume at the point you got kicked off. Please fix this issue. Two weeks in a row.

  • Rajendra111954
    Rajendra Shah (@Rajendra111954) reported

    @theskindoctor13 @PrimeVideo the issue is atleast keep the character they are... It's not creative liberty it's typecasting

  • mattamcdonough
    Matt McDonough (@mattamcdonough) reported

    @SteveDean61 @WNBA @PrimeVideo It’s awful.

  • Caspearious
    Caspearious (@Caspearious) reported

    @Undoomed @AmazonMGMStudio @PrimeVideo #SaveStargate I did cancel Prime way before this (due to destroying other IP)... nor will I re-sub to Prime if the gate is saved. However, I will buy all the Stargate seasons on Prime (old and new) as well as some physical merchandise (where money permits). I will continue buying some things on Amazon in general. However, if the gate is permanently shut down or goes under "new management" for the "modern audience", I'm done with Amazon in general and will work towards using alternative services to what Amazon offers. I am already using Walmart for some of those services... I'll just redouble my efforts for other service replacements. So, please #SaveStargate.

  • ShaKaKek
    Chaka 'Aboriginal Male' Unas (@ShaKaKek) reported

    @weiscreamsundae @BaronDestructo @PrimeVideo It is an anagram of "Teal'c". Blizzard loves play on words, etc. They also do this to avoid copyright issues.

  • worldsmyoyester
    Sue (@worldsmyoyester) reported

    @bhatnaturally 1 point is so many adds Other is timing of the adds Mid sentence adds Mid action scene adds Then the super high volume of the adds vs the dialogue n actual content At least fix something @PrimeVideo @JioHotstar

  • Enrik1716946
    Enrik85 (@Enrik1716946) reported

    @AmazonMGMStudio @PrimeVideo Pleaseee!! Reconsider your decision to cancel it. This would mean so much to the fans, and they would do everything they could to help it reach the widest audience possible. Whoever is listening, please help us #SaveStargate

  • willitstimothy
    Timoteo (@willitstimothy) reported

    @finnighan13 @AmazonMGMStudio @PrimeVideo Yup. Amazon just can’t help sticking its foot - and other stuff - in its mouth anyway.

  • survivor_mg
    MGSurvivor (@survivor_mg) reported

    @PrimeVideo They will break up over something that could be easily be overcome by talking to each other. They will get do something stupid while broken up and then get back together. So easy to predict. #SaveStargate

  • Endeavourov1
    EndeavourInspired (@Endeavourov1) reported

    @AmazonMGMStudio @PrimeVideo For some reason my posts keep tagging the wrong accounts. But I won't give up! Twitter errors cannot stop Stargate fans! #SaveStargate

  • MrDrakeford
    T-Money (@MrDrakeford) reported

    @MhzShannii @SportsonPrime @PrimeVideo Walking into work Is lame?

  • JustinPone
    Justin Pone (@JustinPone) reported

    @AmazonMGMStudio @PrimeVideo Its your fault we don’t get Stargate. Time to fix it #savestargate

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @magicalanimaljp @magicalanimaljp We apologize for any inconvenience this may have caused you with your inquiry. Please try contacting us by following the steps below from the link we have provided. More Help > Prime Video, Amazon Music, Kindle App, KIDS+ > PrimeVideo > Live Sports Streaming Issues > More Support -Atsumi

  • undeathmetal
    Spencer ᐰ (@undeathmetal) reported

    Know what would be really awesome? If @PrimeVideo and @AmazonMGMStudio #SaveStargate so that they stop looking like fools and actually make their shareholders money. Can we get the #HazbinHotel gang to help? If Stargate can be canceled because its what the fans want, who's next?

  • Alakazou4
    Alakazou ⚜️ ⚜️ ⚜️ (@Alakazou4) reported

    @PrimeVideo That one way like canceling a great show to piss off the fan that would have help you to make money? #savestargate

  • tha_sun_ablaze
    Moonshine Drunken Monk (@tha_sun_ablaze) reported

    @PrimeVideo Hey folks. What's the story on the #TSN app? It's not working.

  • Gater4ever
    SG14ever (@Gater4ever) reported

    We’re locked and ready to go with Martin Gero’s Stargate. Give us the chance help you @AmazonMGMStudio @PrimeVideo #SaveStargate

  • anandrj202
    Anand raj (@anandrj202) reported

    What is with the uhd format in #amazonprime ? Why none of the movies is available in 4k format? Is their any restriction why cannot customer enjoy the best quality of movies available in you platform? @PrimeVideo @AmazonHelp @PrimeVideoIN

  • alleviattee
    piuw (@alleviattee) reported

    @PrimeVideo please do your work, i need charlie to meet his girl ASAP

  • LookSkyward2021
    Matt (@LookSkyward2021) reported

    @PrimeVideo How I feel about @AmazonMGMStudio after they canceled Martin Gero’s Stargate series, you can still fix this. Please #SaveStargate

  • shravanology
    shravan chaubey (@shravanology) reported

    @PrimeVideo The functionality of UI have issue. 1) Automatic brightness down 2) there is forward backword and no way to skip by or forward the video . Please fix that.

  • udaysamant
    udaysamant (@udaysamant) reported

    @PrimeVideo @amazonIN I am prime member for last many years but today prime video is not loading on any of my device #help

  • MatyasiAdam
    Matyasi Adam (@MatyasiAdam) reported

    @AmazonMGMStudio @PrimeVideo One problem. It is not Stargate! #SaveStargate