Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 06/24/2024 20:10

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (43%)

    Playback Issues (43%)

  2. Buffering (21%)

    Buffering (21%)

  3. Crashing (17%)

    Crashing (17%)

  4. Sign in (15%)

    Sign in (15%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyKöthen Buffering
IndiaMumbai Buffering
United StatesRedondo Beach Sign in
CanadaToronto Buffering
United StatesLeague City Buffering
United StatesEasley Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • pickassoreborn Steven Pick (@pickassoreborn) reported

    @hobbs @NOWTV @PrimeVideo Now also takes the piss with ads before any content is shown. Truly awful, one of the worst streaming services around.

  • Victoriaed90 Victoria (@Victoriaed90) reported

    The close captioning for @OrphanBlack on @PrimeVideo is horrible. So many obvious errors, including character names in some episodes!

  • MrsLaraBoyd Lara Boyd (@MrsLaraBoyd) reported

    @hayuhelps @frangan Still no sign of it on @PrimeVideo why DM the update?! Why not just acknowledge the issue and post a pinned tweet without customers having to chase it up

  • yunienurhayati Yunie Nurhayati (@yunienurhayati) reported

    Why is it so hard to cancel my amazon prime subscriptions?? @PrimeVideo Your website is very confusing and your “help-desk” does not help either!

  • plugpearson Richard Pearson (@plugpearson) reported

    @PrimeVideo I was watching the Carlos Sainz documentary and after the 1st episode, the subtitles dont work anymore. Is this a known issue?

  • _BABA_BOLTE_ BABA BOLTE (@_BABA_BOLTE_) reported

    @AmazonHelp I called the support team but they couldn't solve the issue. So they just disconnected the call. Pathetic behavior by the team. Also issue isn't solved yet @PrimeVideo

  • Benjameen210 Ben Enkler (@Benjameen210) reported

    @houseofboochie @PrimeVideo @amazon I'm having the same issue. Is it supposed to unlock at some point today?

  • lulu_junior_ Bekah 🎗:) (@lulu_junior_) reported

    @amazon need to fix there captions on @PrimeVideo please 🙏🏻.

  • Thabz_14 Thabs (@Thabz_14) reported

    So the plan really was to go lean & mean for the remainder of the season. Offload most of the squad players & bring no one in? Really interesting & just hope it doesn't crash & burn badly. At this stage we are going to need a Snyder Cut @PrimeVideo #Arsenal #Arteta #Edu

  • BrunfusM Brunfus Mike (@BrunfusM) reported

    @AmazonHelp Because Amazon Servers Are Down According TO: @amazon @PrimeVideo I Cant Watch Pizza Bean Because Carter Is Sad Because Its Down

  • chrisfenwick Chris Fenwick 🇺🇸 (@chrisfenwick) reported

    So, @PrimeVideo has sunk to a new low… “The Requin” is the worst movie… worst effects… worst sound design. It’s MONUMENTALLY bad! It never gets better for 90 minutes.

  • lidia_eskuivel Lidia Esquivel S. (@lidia_eskuivel) reported from Mazatlán, Estado de Sinaloa

    @PrimeVideo You have the worst CM, not a single response on my request 😠 I think I will cancel my membership @JeffBezos

  • jer_jjg J ⚔️💓 (@jer_jjg) reported

    @houseofboochie @PrimeVideo @amazon have you tried buying it directly from the prime video app? I had no problem!

  • rosiebartholom4 rosie bartholomew (@rosiebartholom4) reported

    @PrimeVideo Christopher Walken , he once shot himself in the head in error , he was a very lucky lad!

  • Cole8Otis Otis Cole (@Cole8Otis) reported

    @PrimeVideo Having trouble down loading the apt, I am a member, please help

  • kenkis1988 Ken K (@kenkis1988) reported

    @PrimeVideo have been watching a show called Chuck. First four seasons and first two episodes of 5th season has not been a problem. Was going to watch episode three of season five and found out I have to pay for the rest of the episodes. Why?

  • Moo84_ m (@Moo84_) reported

    @hayu_uk Still waiting on rhoslc to be uploaded through @PrimeVideo. So many recently aren’t being made available on time. Not sure what the problem is but please fix it.

  • toasterovensmut grogu's adoptive mom (@toasterovensmut) reported

    @KingPin_O1 @FrazzlDazl @PrimeVideo be-*******-sides these va's do so much voice acting work that i promise you they've got some children's shows.

  • LTDastrup Landon Dastrup (@LTDastrup) reported

    @Galacticweirdo1 @PrimeVideo Sorry if you count this as a spoiler, but in the streamed D&D campaign this show is based on, things have a lot more time to breathe which helps. Also I feel like a lot of issues you points out are fixed either later in the campaign or by the fact that game sessions are hours

  • ardiickusu Faruk Yamac (@ardiickusu) reported

    @HotelT @PrimeVideo Sending cat GIF solves all problems.🐱

  • compRyanShaffer Ryan Shaffer ライアン・シェイファー (@compRyanShaffer) reported

    @samanthacoast @milfordoldie @PrimeVideo I think it really was faultless. They were prob. just having a tryst that didn't work out for Natalie how she'd hoped (in more ways than one), compelling the two men to hem and haw around the details.

  • sourilaki ♥️𝓪𝓶𝓪𝓽𝓲𝓼.ETH (@sourilaki) reported

    @HotelT @PrimeVideo mr? you help me 5000$ 😞

  • johniffland Johnnie (@johniffland) reported

    @PrimeVideo I have yearly subscriptions to @Shudder and @paramountplus but I cannot log into the channels unless I select a weekly subscription. How can I log my existing subscriptions into channel? Been charged twice trying to get it to work. Thanks

  • photovanessa Vanessa Alonso Florida Realtor (@photovanessa) reported from Hollywood Beach Gardens, Florida

    @BusinessInsider @PrimeVideo Depends on the quality of the product, plus the customer service...

  • QualityPlums Natalie Plumley ✊🏻 BLM 🏳️‍⚧️ (she/her) HRT 3/9 (@QualityPlums) reported

    So it took me a few months to work up the courage, but I finally watched Invincible on PrimeVideo. Look, it was addictively entertaining but most of that was just because they lulled ya in real easy, then slapped you with the most horrifyingly high-stakes which they kept upping.

  • Wulfius1 Wulfius (@Wulfius1) reported

    @KingPin_O1 @FrazzlDazl @PrimeVideo Sounds like you being a terrible parent is the issue here. If you have a kid that young it is your job to moderate. The channels put ratings for a reason.

  • fsranch Birgit Stutz (@fsranch) reported

    @PrimeVideo How does a person contact Amazon Prime if neither email, phone or chat is available? I keep getting the same message, that there is a problem with the player. This has been an ongoing issue and I would appreciate support. Please PM me.

  • reach_zi Vattaram (@reach_zi) reported

    @americai @PrimeVideo Doing review's? So local body election no work ah

  • Yo__MrWhite Yo Mr.White (@Yo__MrWhite) reported

    @bobefatt @psemophile Also in the statement it says that "it has been legally investigated by Amazon Studios and PrimeVideo before signing the deal with Mr.Farhadi" and "A company with such reputation would never agree to publish a film which has legal problems"

  • LifeOfMars life of mars (@LifeOfMars) reported

    @KingPin_O1 @FrazzlDazl @PrimeVideo Wait are you the toddler? Maybe just Maybe the parents should be aware of what their kids are doing and watching. . . How can a Todd afford a prime subscription? They aren't allowed to work legally.