Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/25/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (31%)

    Playback Issues (31%)

  2. Buffering (24%)

    Buffering (24%)

  3. Crashing (22%)

    Crashing (22%)

  4. Sign in (18%)

    Sign in (18%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomStirling Buffering
United StatesVenice Sign in
United KingdomEdinburgh Crashing
United StatesChicago Crashing
United StatesSomerville Sign in
United KingdomDerby Playback Issues
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ivvelyy ivy (@ivvelyy) reported

    Rented the Godfather series and don’t understand what is happening because the subtitles don’t work when they speak Italian WHICH IS THE ENTIRE FKN MOVIE @PrimeVideo Fix it

  • zagupoz OZZIE (@zagupoz) reported

    @PrimeVideo why haven’t you uploaded @survivorcbs finale on @paramountplus been waiting all day to watch please fix

  • wesoryniak Wes Oryniak (🌳,🌳) (@wesoryniak) reported

    @PrimeVideo: wants us to trust them with some of the most valuable IP on earth (LOTR) Also @PrimeVideo: can’t properly subtitle the Hobbit movies even though the issue has persisted for a year +

  • vw_ginna Ginna (@vw_ginna) reported

    @ObamaMama59 @PrimeVideo She has trouble moving parts of her face. While I like her acting this was cast all wrong.

  • TimmyLeahy timmy leahy (@TimmyLeahy) reported

    @DWiesbach @PrimeVideo @ExpanseOnPrime Makes me feel like we’re being used to help pump up app download, DAU, and MAU numbers for iOS and Android.

  • ChicagoRacer OnlyFans Cameraman (@ChicagoRacer) reported

    I wonder when @PrimeVideo will finally make an anime menu and a section for dubs. So much content with such terrible menus does not work for the price lol

  • VitoGhost Vito Scotti's Ghost (@VitoGhost) reported

    @PrimeVideo The real story behind the film industry's worst casting decision in years. Fixed it.

  • Ebiscuses Ethan H. | ☭ 🏳️‍🌈 | Anti-Twitch-Streamer-Aktion (@Ebiscuses) reported

    @SkyBlueTsunami @PrimeVideo @DebraMessing Probably a good idea to not connect people who are awful and insufferable to your project

  • TheXingor Jon Boyle (@TheXingor) reported

    @VictorBellew3 @TheWheelOfTime @PrimeVideo So, I'll be enjoying all 8 seasons because Amazon has already been stating how it has already exceeded their expectations. They knew there would be some people out there unable to figure out how book to TV Adaptations work. Nothing to do about people like that.

  • rlm21450 Lee mosley (@rlm21450) reported

    @AnywhereN @HughesRah @PrimeVideo Higher status or not, someone else (of status) would have been better. Kidman can be hit or miss. Remember that awful Bewitched movie? Which was not entirely her fault.

  • ViranRanaweera Viran Ranaweera (@ViranRanaweera) reported

    @PrimeVideo what’s with your servers. It’s impossible to have a consistent playback without freezing.

  • kolar3214 kate (@kolar3214) reported

    @jheyemm08 @PrimeVideo Dm @hsbbits ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • KatieOPatey Katie Marks (@KatieOPatey) reported

    @PrimeVideo What is your problem?

  • BrentHarlan Manimal (@BrentHarlan) reported

    Very happy #ThursdayNightFootball is leaving @Fox. Troy and Joe are terrible and don’t get me started on the unwatchable pre/half/postgame show. Please do better @PrimeVideo EVOLVE!!

  • e4710906581a41e Daniel Lambert (@e4710906581a41e) reported

    @PrimeVideo I'm having an issue with a movie that has Japanese audio w/English subtitles. The subtitles don't seem to line up with the audio, which makes it very hard to follow since I don't speak Japanese. The movie in question is Yakuza Apocalypse

  • Ohnowhysosmall Kimmeboo (@Ohnowhysosmall) reported

    @MTV @ChallengeMTV I want to thank you yet again for ******* up things for the fans who pay for the show through @PrimeVideo I’m still waiting to watch last nights episode. This is ridiculous. Fix this FFS

  • Rossome2648 Ross Klausmeyer (@Rossome2648) reported

    Can someone from @hulu or @netflix help @PrimeVideo with their app? It’s so archaic, slow, and it takes me at least 30 minutes to find something to watch cuz it combines free and paid movies (I usually end up leaving the app wo watching anything) and the trailers are awful.#fixit

  • vinnycthatwhoib VinnyCThatWhoIBe (@vinnycthatwhoib) reported

    Time for another episode of @PrimeVideo 's artifact ridden horribly encoded mess known as #WheelOfTime . Too bad they can't be bothered to fix the terrible 4k / HDR implementation. I'm stuck watching in 1080p as a workaround, which is ridiculous.

  • AnnoyedOBrien Annoyed O’Brien (@AnnoyedOBrien) reported

    @MopishManatee89 @AmazonStudios @PrimeVideo No one is denying car exhaust is a problem. That’s a separate but related issue. The water vapor and chemicals still pose a threat to the climate

  • ehoneywe Eve (@ehoneywe) reported

    @PrimeVideo why does wheel of time look absolutely terrible streaming!?! #TheWheelofTime

  • tapscout trudi tapscott (@tapscout) reported

    I will do everything in my power to NEVER use @amazon or @PrimeVideo AGAIN. Worst at #CustomerService and we all have choices….. #amazon #consumerpower

  • mdleslie David (@mdleslie) reported

    Lip sync is way off on this Amazon Prime broadcast of the football game. Way off. Like a full second. Hey, @PrimeVideo I can fix this for you. Give me a job.

  • fylo590 Andy Fyles (@fylo590) reported

    @PrimeVideo and also when I ring the help desk it’s just a German messaging services.

  • SarahMacDunn Sarah Mackenzie Dunn (@SarahMacDunn) reported

    @PrimeVideo Terrible casting. Both lead actors are a decade too old to have been cast as Lucy & Ricky at the point in their lives. Can only imagine other historical inaccuracies.Hard pass.

  • IMURZRO (Zero) (@IMURZRO) reported

    @TheExpanseWR Tried Prime app on a Roku, LG TV, Samsung TV & only thing that worked was casting a laptop to a Sony Android TV which is not ideal with my media setup. I ordered the latest Fire TV Stick thinking I could get the bonus video on my preferred TV. Nope. Please fix this @PrimeVideo

  • JamesTreakle James Treakle 🎬 (@JamesTreakle) reported from Austin, Texas

    .@hulu doesn’t seem to care about English-speaking audiences being able to enjoy their Indian content. Subtitles don’t work on any of it. @netflix and @PrimeVideo don’t have this problem.

  • NtR_Odin Kangz (@NtR_Odin) reported

    @PrimeVideo "How does this help us sell television?"

  • grumplsby bredington slanginsworth (@grumplsby) reported

    @PrimeVideo the movie is awful, they’re normalizing mental illness, it’s disgusting

  • WarrenPeavy WarrenPeavy (@WarrenPeavy) reported

    @blueorigin @WilliamShatner @PrimeVideo Get back to work on Tory's engines.

  • RagnarokDel JFFRaggy (@RagnarokDel) reported

    the experience is awful on PC @PrimeVideo Got an ultrawide monitor and I get letterboxing on all 4 sides. Like get with the times it's 2021.