Amazon Prime Video status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (24%)
- Crashing (23%)
- Sign in (16%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Atlanta
|
Playback Issues | 8 hours ago |
|
Denver
|
Buffering | 21 hours ago |
|
Sweetwater
|
Playback Issues | 1 day ago |
 Hoddesdon
|
Crashing | 1 day ago |
|
Austin
|
Playback Issues | 1 day ago |
 Lucknow
|
Crashing | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
🇺🇸Timothy Allard 🏳️🌈 (@tallard24) reported@Bgordo92 @NASCAR @PrimeVideo So in other words your tv sucks or your internet sucks. Not NASCAR’s fault. Your problem but blame NASCAR it easier. Amazon works great!!!
-
Justin (@justin_1455) reported@Bgordo92 @NASCAR @PrimeVideo User error. Worked great all night and destroys any other NASCAR broadcast.
-
☘️ Murph ☘️ (@Murph_IT) reported@Bgordo92 @NASCAR @PrimeVideo Sounds like an ID-10-T problem.
-
Mary Goedel (@meal09) reported@familybaptisttn @NASCAR @PrimeVideo I had no problem watching it on Prime.
-
Joseph Bloomberg (@blown65) reported@Bgordo92 @NASCAR @PrimeVideo Your issue, no a single problem here.
-
ANeff Photography (@ANeffPhotos) reported@Bgordo92 @NASCAR @PrimeVideo I had zero problems. Prime was great! Million times better than Fox.
-
Melissa Seekins (@msplatinum78) reported@Bgordo92 @NASCAR @PrimeVideo We didn’t have any issues. Was in your internet connection maybe?
-
Alex (@TheWeirderAlex) reported@PrimeVideo @YESNetwork @MLBNetwork for the love of god please fix the audio of this Yankee Royals game, I’m about to turn it just because of this.
-
Rick schwartz (@RichardSchwartz) reported@Bgordo92 @NASCAR @PrimeVideo I had absolutely no problem must of been your internet connection and there is no need to record they archive all the races for you and keep them for months.
-
Dean Stewart (@pastoratlabelle) reported@Bgordo92 @NASCAR @PrimeVideo No issues at my house. I don’t think your’s was NASCAR or Prime problem.
-
T (@Buckeye102287) reported@Bgordo92 @NASCAR @PrimeVideo That's a you problem. Get better internet.
-
EhJay (@EhJay33) reported@Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bud
-
Joe (@WickedJ8) reported@djkfineart @NASCAR @PrimeVideo Sounds like your internet cant handle the quality, turn it down
-
USNRET2007 (@wmfloyd43) reported@familybaptisttn @NASCAR @PrimeVideo Zero issues here.
-
ChaseG Racing (@ChaseGRacing88) reported@Bgordo92 @NASCAR @PrimeVideo I think that's a you problem dude. Get better Internet service.
-
Cap'n Slipp (@CapnSlipp) reported@PrimeVideo Think about it. You're losing millions in lost subscriptions every day because people want to play-video and play-video just doesn't work a portion of the time. I'm cheap, and I can fix that issue.
-
Uncle Davy Crockett (@DavyVFL) reported@Bgordo92 @NASCAR @PrimeVideo Literally no problem here, you absolutely can pause the broadcast, you’re just a boomer who doesn’t have good internet.
-
Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo Amazon customer service is pretending that they are unaware of the syncing issue of Universal Studios movies purchased from Prime Video. They are telling customers to contact Movies Anywhere to resolve the issue. I’m cutting out the middle man
-
Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo It boggles the mind that customers have to complain in this manner to get you to do your job. Amazon you need to train your staff to be more effective because this is ridiculous. It shouldn’t take almost a year to fix a known system issue. Your customers deserve better!
-
Sebastian (@Sebastiannn244) reported@Bgordo92 @NASCAR @PrimeVideo Get better internet. Not a single issue on my end
-
Sheree (@Sarend09) reported@Bgordo92 @NASCAR @PrimeVideo Sounds like a personal problem because I had no issues with it on my end
-
Jeff Makin (@JeffMakinbjyq) reported@familybaptisttn @NASCAR @PrimeVideo I’m watching AEW PPV on prime & the race at the same time and zero issues! It’s your service
-
You Know. (@TheClayMorgan) reported@Bgordo92 @NASCAR @PrimeVideo Sounds a lot like you have ****** internet. I’ve had 0 problems the entire race
-
Mattbell21 (@mattbell211) reported@familybaptisttn @NASCAR @PrimeVideo Zero issues
-
Craig Strouse (@strouse_craig) reported@Bgordo92 @NASCAR @PrimeVideo I had no problem. You need to get faster internet. I thought race broadcast was great sucked who won, but other than that. I will be watching the next 4 weeks.
-
Andrew Justin (@COSportsNut) reported@familybaptisttn @NASCAR @PrimeVideo Sounds like an internet issue my guy. Perfect picture here
-
Kathy Van Duzer, M.A. (@katwife) reported@PrimeVideo your ads have really gotten out of hand! Worst than cable! We pay for streaming not so you can make a gazillion dollars on top of our monthly subscriptions. #poorprogramming #noads
-
Rob (@DarksideFPSx) reported@Bgordo92 @NASCAR @PrimeVideo That's an internet issue. Not Prime. I had 0 spinny *****, 0 audio issues, and not DC'd once.
-
PK (@patrickstarr42) reported@Bgordo92 @NASCAR @PrimeVideo Prime never buffered for me or had audio issue once. Including the pre race and over hour of post race so far. May want to check our internet connection
-
Roberts Sports Show (@RobsSportsShow) reported@familybaptisttn @NASCAR @PrimeVideo That's a you problem, not a NASCAR prime problem. If streaming and it's blurry, that is an internet connection problem, you need to solve that not NASCAR.