Amazon Prime Video status: streaming issues and outage reports
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (28%)
- Crashing (21%)
- Sign in (17%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 14 hours ago |
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Buffering | 5 days ago |
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Sign in | 6 days ago |
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Playback Issues | 7 days ago |
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Playback Issues | 7 days ago |
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Video Quality | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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DON HALL (@donhall5) reported@PrimeVideo @WNBA This is a horrible picture quality for the @IndianaFever game…….picture keeps zoning in & out…..great way to grow the game…..you’re killing the golden goose
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Wyatt John (@WyattJohnMusic) reported@nascar @PrimeVideo I love the booth you’ve put together, if only I could watch longer than 40 minutes without prime saying “something went wrong” and the inability of Prime Video to actually resume at the point you got kicked off. Please fix this issue. Two weeks in a row.
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M Barth (Blade) (@xXBlade89Xx) reported@dhewlett @PrimeVideo We need your help to save the Stargate franchise. #saveStargate
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Enrik85 (@Enrik1716946) reported@AmazonMGMStudio @PrimeVideo Pleaseee!! Reconsider your decision to cancel it. This would mean so much to the fans, and they would do everything they could to help it reach the widest audience possible. Whoever is listening, please help us #SaveStargate
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shravan chaubey (@shravanology) reported@PrimeVideo The functionality of UI have issue. 1) Automatic brightness down 2) there is forward backword and no way to skip by or forward the video . Please fix that.
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Yvonne Todd (@toddyvonne) reported@amazon @PrimeVideo @movies_anywhere They need to see what you see, so let’s show them. I provided her the information required plus photographic proof. She wrote up the notes and thanked me for my help. She did what most failed to do which was actively listen. Once she understood, she adjusted her approach.
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Katie (@kitkate6801) reported@HilWimer @PrimeVideo @WNBA They are the worst!
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Caspearious (@Caspearious) reported@Undoomed @AmazonMGMStudio @PrimeVideo #SaveStargate I did cancel Prime way before this (due to destroying other IP)... nor will I re-sub to Prime if the gate is saved. However, I will buy all the Stargate seasons on Prime (old and new) as well as some physical merchandise (where money permits). I will continue buying some things on Amazon in general. However, if the gate is permanently shut down or goes under "new management" for the "modern audience", I'm done with Amazon in general and will work towards using alternative services to what Amazon offers. I am already using Walmart for some of those services... I'll just redouble my efforts for other service replacements. So, please #SaveStargate.
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Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported@PrimeVideo You should fix your mistake and #SaveStargate
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Ginger (GWhite) (@gscheet) reportedYou have Gero the chance then pulled the rug out before we could even see his creation. Time to fix that @AmazonMGMStudio @PrimeVideo #SaveStargate
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Bryan Arnold🇺🇸✝️ (@bryan_arno56305) reported@PrimeVideo This is terrible.
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Janszky József (@PcsActual) reported@PrimeVideo #savestargate just do it! fix it then pls
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NotRichard (@NotRichard) reported@skyemaidstone @BaronDestructo @PrimeVideo Thank you. Worst episode ever, and I’ll even sit through the flashback episodes.
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Jan (@TheOberJan) reported@AmazonMGMStudio @PrimeVideo Step 1 of reviving a franchise like this has to be gathering the fandom again and letting it bring in new people, not alienating it and showing that it's not worth sticking around. #SaveStargate and let @martingero finish his work!
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Lord Alto (@IndWheeler) reported@PrimeVideo @PrimeVideoIN The Sound Quality in Prime Video is going worse day by day and making it cumbersome to watch any video. This is there for past 3 years but no improvement, when other OTT platforms can be at normal audible range, yours always suck, we have to keep in full
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kal (@cadet_kal) reportedas usual @PrimeVideo is doing the "watch with x-ray" bullshit & unresponsive. not only is @amazon illegally trying to brick my firestick, their ****** app doesn't work on their own device. trash company, trash app, & great device that they deliberately trash so you'll buy again.
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Spencer ᐰ (@undeathmetal) reportedKnow what would be really awesome? If @PrimeVideo and @AmazonMGMStudio #SaveStargate so that they stop looking like fools and actually make their shareholders money. Can we get the #HazbinHotel gang to help? If Stargate can be canceled because its what the fans want, who's next?
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Federico (@fede000) reported@AmazonMGMStudio @PrimeVideo Save Stargate restore the show from @martingero 2 years of work already done #SaveStargate
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RobertBruce (@TheBruceCosplay) reported@PrimeVideo Your WNBA announcers were absolutely horrible. Zero play-by-play, just long stories, sometimes about the players and mostly about themselves. The worst was when they had to explain that they weren't cheering for the Dream. Just bad!
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Holland Branch Glen (@HBG_Dani) reported@AmazonMGMStudio Not a movie quote, but from a series whose message remains as relevant as ever: "Never underestimate your audience. They're generally sensitive, intelligent people who respond positively to quality entertainment." #SaveStargate @PrimeVideo
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Dan Allen (@riddermark) reported@AmazonMGMStudio @PrimeVideo And what about the future of #stargate? You not realised your massive error yet? #SaveStargate
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Matt McDonough (@mattamcdonough) reported@SteveDean61 @WNBA @PrimeVideo It’s awful.
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Gav (@GavPat89) reported@SGOffworld @AmazonMGMStudio @PrimeVideo Someone need to get hold of him and come back to x to help the stargate push
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ANUBHAV PANDEY (@anubhav_0724) reported@PrimeVideo @amazonIN Have subscribed for prime video today at 1:54 PM under annual subscription on INR 1499. Still my app is asking me to join. What is the issue here? Why the subscription is not working ? Transaction reference ID: 616508067883
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Lakshmy Venkiteswaran (@LakshmyV2) reported@NishitShawHere Haven't watched PrimeVideo in a while simply because of those pesky ads every 15 min or so. However, cannot believe Scarpetta is in this list cos the series is terrible. Kidman wrong choice.
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Jared (@JaredTheBear) reported@BlackburnGreg 3 day FoxOne trial can get you a few matches. You can do one through YouTube, PrimeVideo, and FoxOne itself. So you can get 9 free days. I'd save 2 of those for the knockout stage. But for me FOX's 4K quality is enough for me to pay for a month of FoxOne ($19.99 + tax).
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Fabio (@Classic_FV) reported@Sportsnet hey i live in Ottawa. Is there a way I can watch the @TorontoMarlies game on my subscription threw @PrimeVideo please help me.
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VOLTswaggin (@SwagginVolt) reported@PrimeVideo The broken heart gesture is unintentionally apt for what Amazon has done to Stargate.
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TheSisko (@TheSiskoReturns) reported@PrimeVideo What you need to fix is the horrendous decision to cancel Stargate with Martin Gero. #savestargate
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Steve Dean (@SteveDean61) reportedHey @WNBA and @PrimeVideo - do you have any sound technicians working the Indiana Fever game?? Why can't you figure out you have your game microphone RIGHT NEXT to somebody clapping non-stop which overrides the announcers and the game sounds. FIX IT!!