Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (28%)
-
Sign in (27%)
-
Playback Issues (22%)
-
Crashing (20%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Minneapolis |
Crashing | |
| Phoenix |
Sign in | |
| Arlington |
Playback Issues | |
| Phoenix |
Playback Issues | |
 Carmarthen |
Buffering | |
| Ashburn |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
TNnole85
(@warchant37) reported
@PrimeVideo your audio and video quality is horrible. @NFL fix this or I’ll watch something else on Thursday. 1GB internet speed this shouldn’t be that bad.
-
Taylor Jardon
(@TaylorJardon) reported
@PrimeVideo your video quality for the chiefs game is garbage. Unwatchable.
-
𝒞𝓁𝒶𝓎
(@claythatkid) reported
@PrimeVideo @NFLonPrime Picture quality is ***
-
Brian
(@Brian_WM) reported
Why is the @amazon @PrimeVideo @NFL stream so terrible. 😩 🤢
-
Brandon Gresham
(@brandondgresham) reported
@PrimeVideo @chargers @Chiefs Absolutely awful audio. Having to restart the app after every commercial break because the audio stream misaligns with the video. I’m on fiber network and can confirm that it’s not an issue with my connection. Makes it nearly unwatchable.
-
Kenny Kamps
(@buddyshoes) reported
@PrimeVideo why is your video always so crappy on football games. I have 500 mbps fiber internet and is still herky jerky. You should have regular network quality, no excuses.
-
Tyler Morrison
(@tmorr_gram) reported
@PinkNightmare8 @PrimeVideo Mine is awful and I have really high end internet
-
Kelli Fox
(@ktfox) reported
@PrimeVideo your football feed is awful! The worst!! @NFL what is this happening?
-
¥£ɟɟo ʞɔnɟ%=
(@Azul4488) reported
@NFLonPrime @PrimeVideo Fix your ****. Quality is ***. Commercials are fine. Besos is a ****
-
Playoff Mitch
(@Mitch_Dub24) reported
@PrimeVideo your video quality sucks bud #TNFonPrime figure it out you money hungry scumbags
-
Tyler Morrison
(@tmorr_gram) reported
The quality of the stream on @PrimeVideo is awful. Why is it going from clear to blurry non-stop? It’s not my internet, I’m hardwired in… #thursdaynightfootball
-
The Dude Putter ™
(@thedudeputter) reported
@Primevideo audio for the game is still crap. All my neighbors have the same issue. Should I invest in a Miracle-Ear for the rest of the broadcast? The other channels for @Primevideo are good to go. Go Chargers #LACvsKC
-
Will Palaszczuk
(@WilliePStyle) reported
Anyone else dealing with buffering issues with TNF? @PrimeVideo
-
Cuish
(@RealCuish) reported
@PrimeVideo’s Live Camera feeds are terrible for NFL Football, they’re so laggy and not fast enough fps to make it like watching from Fox or NBC
-
Gigi
(@AmandaGreer19) reported
@PrimeVideo is going to have to up the quality of their @NFL broadcast. It’s not good. #TNFonPrime #TNF #ChargersvsChiefs
-
drew luck
(@drewzer303) reported
@CaptOGKush Terrible picture quality. I turned it off. Fix your **** @PrimeVideo
-
escapeoutback
(@EscapeOutBack) reported
@nfl @PrimeVideo @barstoolsports absolutely terrible experience so far with the Thursday night game. Camera work is jumpy and not smooth at all. May turn it off permanently. Can’t watch football like this. And before you ask, I have Verizon Fios gig speed.
-
TheBlueNote
(@TheBlueNote3) reported
@JOEYSCOTTL @PrimeVideo Agreed , terrible tone and their decision to soften the sharpness is pathetic #ChargersvsChiefs
-
Ripple Mind
(@RippleMinds) reported
@PrimeVideo @chargers @Chiefs Feed is the worst! C’mon this is Amazon, get this fixed.
-
tucktuck
(@TuckerIsland) reported
@PrimeVideo The quality in tonight‘s game is terrible how do I fix? looks like I’m watching football on a tube TV
-
Brian C
(@Bcrames1506) reported
Anyone else having problems with the feed? Mine keeps doing a shutter type thing. Sound stays on point, picture pauses. #TNFonPrime @PrimeVideo
-
Faux Farmer
(@barblan) reported
@PrimeVideo @Chiefs Not impressed with the quality of your transmission. It’s dark and fuzzy
-
Chad Volk
(@Liv2_golf) reported
@NFL on @PrimeVideo is a joke. Picture quality is terrible. Back and forth between spinning circle and OOPS SOMETHING WENT WRONG. Now I have audio and no picture. So that’s new. #FAIL
-
R.Crawford
(@rkcrawf) reported
@PrimeVideo @chargers @Chiefs App not working
-
Lauren
(@Learaider) reported
@PrimeVideo @NFLonPrime Rewind doesnt even work! Just buffers. And I have good internet.
-
in4vin
(@In_4_Vin) reported
@PrimeVideo @chargers @Chiefs Your stream ******* sucks. Breaking up, freezing, jumping. Way to ruin a great game. 300mbs download on a nvidia shield through the prime video app. Problem is not on my end. Get it together or leave my football alone!
-
Rams2021
(@Ramsfan19731) reported
@PrimeVideo Great work as usual. Picture is horrible and keeps pausing. You’d think it. This day and age they’d have figured this out prior to the game. Please. Go back to a ESPN/ABC or NBC. @NFL. It’s horrible.
-
Andrew Majumdar
(@andrewsanonyms) reported
@PrimeVideo @NFLonPrime Picture quality is so crappy. FIX it!
-
Tina Moralez
(@TMMoralez) reported
@PrimeVideo @chargers @Chiefs Video quality is poor keeps freezing up
-
Mrgoham11
(@TSMrgoham11) reported
@PrimeVideo do something with this Thursday night football stream it’s giving me a terrible headache 😬