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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Albuquerque Playback Issues 1 hour ago
Tivoli Sign in 1 day ago
San Jose Buffering 1 day ago
Virginia Beach Buffering 2 days ago
Denver Sign in 2 days ago
Atlanta Playback Issues 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DustinWendel1
    Dustin Wendel (@DustinWendel1) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a problem on your end. I started watching after it started and was able to pause never lost audio nothing.

  • Dave58Big
    Big Dave (@Dave58Big) reported

    @Bgordo92 @NASCAR @PrimeVideo T-Mobile 5G is $30 a month. I didn't have one buffer like a majority of others. Get with the times and get better internet

  • Mattdormayne
    Mattdormayne (@Mattdormayne) reported

    @Bgordo92 @NASCAR @PrimeVideo Het off that wal mart WiFi. I had no issues

  • CGrizzy2
    C Grizzy Music (@CGrizzy2) reported

    @familybaptisttn @NASCAR @PrimeVideo sorry bub but that’s on your end connection wise. I’m sitting in western pa in heavy rain this whole evening and not a single issue that you seem to be having

  • SJvrooms
    STURDY CREATOR (@SJvrooms) reported

    @familybaptisttn @NASCAR @PrimeVideo Bro get better stuff. I have the lowest internet in my area and a great tv and I have no issues

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    @IllinoisGolfer @WNBA @PrimeVideo My tv had that for about 1/4 of the game and then reverted to what I shared. I turned to watch highlights of the Spurs game with no issues.

  • Shannon_Breezy1
    Shannon Breezy (@Shannon_Breezy1) reported

    @Bgordo92 @NASCAR @PrimeVideo I watched the whole thing and never had an issue. Maybe your internet provider.

  • tallard24
    🇺🇸Timothy Allard 🏳️‍🌈 (@tallard24) reported

    @Bgordo92 @NASCAR @PrimeVideo So in other words your tv sucks or your internet sucks. Not NASCAR’s fault. Your problem but blame NASCAR it easier. Amazon works great!!!

  • WNBA_Analyst
    #KeepStephWhite (for now) (@WNBA_Analyst) reported

    @WNBA @PrimeVideo Caitlin needs to work on her range. Some more practice at half court jump shots would be helpful.

  • lupitaibarra25
    Lupita (@lupitaibarra25) reported

    @PrimeVideo FIX IT 😩😭😭😭 i don’t like watching the game like this!! @yankees @mlb 😭😭😭

  • Tdesil5000
    timothy (@Tdesil5000) reported

    @familybaptisttn @NASCAR @PrimeVideo Get better internet old man. Prime ain't the problem

  • peninsuladad
    Peninsuladad (@peninsuladad) reported

    @martinamcbride @ACMawards @PrimeVideo You are anti America and pathetic broken moldy oldie with no future left

  • Sballard121
    Sballard12 (@Sballard121) reported

    @familybaptisttn @NASCAR @PrimeVideo Thats an internet issue not a prime issue, mine had absolutely zero issues at all but then again I have the fastest and highest internet offered through Verizon so its Definitely ur internet that caused the issue

  • WickedJ8
    Joe (@WickedJ8) reported

    @djkfineart @NASCAR @PrimeVideo Sounds like your internet cant handle the quality, turn it down

  • daleando86
    Dale (@daleando86) reported

    @111O1O1O11O @PrimeVideo I've got a boss telly thanks you two bad meffs, its the prime app its giving me the options in the side menu but I can't select anything the options don't work...its **** in black and white...that whole nonsense was cool once with Sin City its just crap now

  • Murph_IT
    ☘️ Murph ☘️ (@Murph_IT) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like an ID-10-T problem.

  • LegendOfRobertK
    Robert Kennedy (@LegendOfRobertK) reported

    Why is it that I pay for ad free on @PrimeVideo yet I still get ads? Is the ad free payment broken?

  • NextGenReplacer
    NextGen (@NextGenReplacer) reported

    @NigeYC @PrimeVideo Which might fix the broken player issue, though I have not tried that personally

  • jd1031
    JD (@jd1031) reported

    @PrimeVideo @YESNetwork The audio is screwed up on the Prime Yankees/Royals game tonight. It’s just booth audio, no crowd sound. Fix it, please. This is stupid.

  • DonnieMeador
    Don Meador (@DonnieMeador) reported

    @Bgordo92 @NASCAR @PrimeVideo Your service provide and your connection problem is not on Amazon. Great job Prime.

  • DarksideFPSx
    Rob (@DarksideFPSx) reported

    @familybaptisttn @NASCAR @PrimeVideo watching on my computer, no issues with quality whatsoever

  • MrToppings
    Captain Chris Toppings 🎣 🦆 🏁 (@MrToppings) reported

    @familybaptisttn @NASCAR @PrimeVideo I had zero issues. Must be peoples connections

  • TheWeirderAlex
    Alex (@TheWeirderAlex) reported

    @PrimeVideo @YESNetwork @MLBNetwork for the love of god please fix the audio of this Yankee Royals game, I’m about to turn it just because of this.

  • btmartin236
    btmartin236 (@btmartin236) reported

    @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

  • CarlosGarzonC
    Carlos Tomás (@CarlosGarzonC) reported

    @amazonfiretv @PrimeVideo @amazon Prime Video on Fire TV should let users sign in with a different account than the one linked to the device. Many households use multiple accounts, and easy account switching would greatly improve the experience.

  • dannybrown805
    Danny Brown (@dannybrown805) reported

    @familybaptisttn @NASCAR @PrimeVideo Not a single issue with prime. No lagging. Seems like you need better internet.

  • starrygalx1s
    deanalliecat66 (@starrygalx1s) reported

    @tryquinn got their baby's back from @PrimeVideo post just from an hour ago. Help 😭😭

  • Six_Time6
    Six Time (@Six_Time6) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no problem's with it

  • Sglidewell2412
    Sean D. Glidewell (@Sglidewell2412) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem . I didn’t have any of that happen.

  • IAMKM85
    Kyle Markowitz (@IAMKM85) reported

    @familybaptisttn @NASCAR @PrimeVideo Had zero issues, your watching experience is based off your internet connection. If they watched it im sure they wouldnt have a problem, they most likely have the best there is to offer.