1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Birmingham Video Quality 1 hour ago
Farmville Crashing 22 hours ago
Santa Clara Sign in 22 hours ago
Boerne Buffering 23 hours ago
Tulsa Crashing 23 hours ago
Cibolo Sign in 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • cameron3oe
    Cameron 3 Oceans (@cameron3oe) reported

    @PrimeVideo And it’s terrible.

  • officialDubleSS
    TyroneCarleoneCapone (@officialDubleSS) reported

    @PrimeVideo worst show i ever saw. acting was great but the story was just terrible

  • CharlesTho90412
    Charles Thomas (@CharlesTho90412) reported

    @NBAonPrime @PrimeVideo This is the worst quality picture. I think I’ve ever seen on prime get your **** together.

  • MoneyMaka974
    DMoney9726 (@MoneyMaka974) reported

    @PrimeVideo the commentary team of Kevin Harlan, Dwyane Wade and Candace Parker should not commentate a playoff game again. They are atrocious. Firstly the two co commentators are just generally awful at commentating but they are also making comments supporting ***** fouls etc.

  • samworkman
    Sam (@samworkman) reported

    @MSUYouTube @PrimeVideo The only problem with the ending is that COVID ****** it. The intention was to get back a BUNCH of people from throughout the entire run of the show but because of COVID restrictions all they could have was Bobby.

  • Drama419
    Drama419 (@Drama419) reported

    @PrimeVideo What an awful mess this show has become.

  • ethanccbrown
    Ethan Brown (@ethanccbrown) reported

    @TheMasterOfLuck @PrimeVideo I think people like you are genuinely some of the worst people. You watched something and I would hope you enjoyed it for four seasons just to **** on it constantly for an entire season because you don’t like how it’s playing out. Bunch of crybabies when **** doesn’t go your way.

  • zulu934
    Richard Griffing (@zulu934) reported

    @PrimeVideo They saved the worst for last.

  • kraabel
    Michael Kraabel (@kraabel) reported

    Dear @PrimeVideo - It’s very clear that nobody on your team is a sports fan who is designing your UX. I went on media blackout last night so I could wake up early in the morning and watch this game. First thing I do is login and see the final score. Who in the right mind designed the system? Why would you list the score on the replay?

  • ajaygkadam
    ajaykadam (@ajaygkadam) reported

    @PrimeVideo @amazonIN Prime video service not available since half an hour, whats the issue?

  • MichaelClimek
    MichaelClimek (@MichaelClimek) reported

    @PrimeVideo Sorry fam. Season 4 didn’t work for me, I didn’t bother to try Season 5.

  • joeyrscotland
    CenTex Raider (@joeyrscotland) reported

    @footballnhoops @JTTheBrick @PrimeVideo You definitely are wasting your time when you literally can’t bring actual facts to a conversation that appears to go over your head. My response was directly to JT with having an issue with the game being on something other than traditional cable tv.

  • Jackal21O
    jackal210 (@Jackal21O) reported

    @NBA Watching on @PrimeVideo has been the worst viewing experience this year. Get it together @amazon your streams are horrible.

  • LOUISDd23256
    Duseklj (@LOUISDd23256) reported

    @NBAonPrime @PrimeVideo Terrible series

  • amoots
    amber moots (@amoots) reported

    @MoreForYou_CLE That broadcast from him and that Candace chick was so terrible, I’m seriously contemplating whether I’ll ever watch another broadcast on @PrimeVideo again.

  • hopefulpatriot7
    thehopefulpatriot (@hopefulpatriot7) reported

    @PrimeVideo Most heinous series ever created. Evil awful soul violating garbage.

  • MrHappy311
    MsHappy (@MrHappy311) reported

    @Carl3870 @GoodOmensPrime @PrimeVideo The worst part is that they didn't stay together in the end... That's not them... They just look like them :(

  • v_iccs
    miss guided (@v_iccs) reported

    @Collider OVER Fourth Wing? NO MAAM @PrimeVideo u suck. you really are the WORST streaming network geez.

  • nenhifty
    b (@nenhifty) reported

    @NBAonPrime @PrimeVideo Fuuuck yourself. Fix the stream it’s the ******* playoffs

  • NortUtd
    NortUTD (@NortUtd) reported

    @TheMasterOfLuck @PrimeVideo Kirkman is the problem with invincible animation is funds are there only if he stopped wanting big time celebs voice acting, doesnt care about the quality of it or he’d focus more on that

  • eajacobs
    Eric Jacobs (@eajacobs) reported

    @PrimeVideo The commentary for this Cavs Pistons game is HORRENDOUS. @Candace_Parker in particularly should never work one of your games again

  • fewleopard3949
    C. Mike Rack 🤪 (@fewleopard3949) reported

    @RollingLoud WHATS GOING ON I CANT SEE THE STREAM ON PRIME NOW WTFFFF @PrimeVideo GET YOUR SERVERS BACK ON TF

  • barakaiel
    loren🥂🗝🪽 (@barakaiel) reported

    @GoodOmensPrime @PrimeVideo I'm so sad, I can't even work

  • luckybucki
    FL Buckeye (@luckybucki) reported

    @PrimeVideo “that’s what we want to see” quote about Detroit. Guess yall don’t have unbiased reporting. Seriously worst announcers ever

  • RWayne_68
    Robert Wayne (@RWayne_68) reported

    @CryptoAuhsoj @GavinVincent @PrimeVideo Someone keeps projecting their own mommy issues. You poor thing.

  • trobdawk4
    Tim (@trobdawk4) reported

    More amazing resolution from @PrimeVideo it’s literally been every game they’ve streamed this post season and it has nothing to do with user download speeds as they’d like you to believe. It’s an Amazon problem and they won’t take responsibility for it.

  • j_burke01
    John Burke (@j_burke01) reported

    . @PrimeVideo fix your streaming service

  • TokiDeth
    TokiDethHammer (@TokiDeth) reported

    @PrimeVideo But we still have so much to learn, what about climate change, or addressing more social issues? How will we learn these lessons without a retarded super hero show to teach us?

  • judiazm
    Julio Diaz (@judiazm) reported

    @CultureCrave @TheDirect Cool but fix animation. Increase budget. @PrimeVideo

  • kugi_igi
    Sabi ni Kugi (@kugi_igi) reported

    @PrimeVideo If you buy it, is it bluray quality? What's the bitrate, HDR format and surround audio format?