Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: buffering, sign in and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 31: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 12:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Crashing | |
 Minneapolis |
Crashing | |
| Coraopolis |
Crashing | |
| Mundelein |
Buffering | |
| Argyle |
Buffering | |
| Annapolis |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Sai Nemuri
(@saikirannemuri) reported
@PrimeVideoIN @PrimeVideo In the recently uploaded "One Cut Two Cut" Kannada movie, there is a miss in sync with video and subtitles. Subtitles are displayed in advance than the video screening. Kindly check and fix it.
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Cameron Cole, Emotional Instability System, v41a
(@DamnCameronCole) reported
@PrimeVideo Not the worst reaction there is. My wife would have followed up with a double leg…
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soph🧃euphoria spoilers
(@fullmoonyelena) reported
@AnnaKendrick47 @Showtime if you like gay women led plane crash shows you should watch the wilds on @PrimeVideo bestie
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Cesar Viramontes
(@drybones72) reported
@LastCallHIMYM @PrimeVideo Ted is the worst.
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Dan Wickline
(@danwickline) reported
Something I didn't know I wanted is now stuck in my head. I want to see this happen. Both series are on @PrimeVideo . I could see Jack Ryan on a case and having Reacher brought in to help him. This would be a great crossover for two popular series. @alanritchson @johnkrasinski
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ASHBORN
(@joshuajeanmari2) reported
@FaceMcnerd @PrimeVideo get help
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RJ Petrucci
(@TruthJusticeUS1) reported
@affauld @MaiselTV @PrimeVideo Work on it - people who cant laugh at their own group have issues. I was married to a Jewish man for 15 years. After WW2 $$$ became a survival goal. That toxified. One cousin drank himself to death, he was a teacher and not an exec like his CEO dad wanted. Hara$$ed to death.
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Anmol
(@Anmol71822979) reported
@amazon @PrimeVideo @amazonmusic My customer account is locked and also i havent intimated my issue and theres been 100 days also done everything to know my problem and solve accordingly bit unable to do that
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julesy
(@julesy) reported
@blairbn I enjoyed the first 15 min I got to watch of the 1st ep! @PrimeVideo gives me an error every time I try to continue my video. I mean, I bought the whole season so I dont get what the issue is but I will try again later!
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Dunc
(@dunc_561) reported
@PrimeVideo fix your nuggets/nets link
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Pedron Niall
(@LordCaptainCom2) reported
@Moridin1024 @PrimeVideo Well if they put out a season every 3 months I guess that could work...
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Kimberley
(@kimberley2479) reported
@hayu_uk @PrimeVideo @primevideouk RHOSLC episode not up again — EVERY SINGLE WEEK! Please fix
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mariOliveira
(@MoLene12) reported
@PrimeVideo does anyone has a problem watching video on cellphone and CC is delayed?
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Cero Mano !
(@RoneAmabile) reported
@PrimeVideo @alanritchson i would love to watch it offline, but sadly the subtitles don't work, like, for months all desync
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addymo
(@adam13648254) reported
@PrimeVideo please help us fans #SaveNeighbours it has a loyal fan base and even just the afternoon viewing on @channel5_tv gets over a million viewers and it’s not even an expensive show. For 37 years it’s a institution that would bring people to prime in the millions
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Anmol
(@Anmol71822979) reported
@amazon @PrimeVideo @amazonmusic Worst experience of amazon ,worst system unable to do anything no customer solution and no intimation just block the account and after that nothing
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Mary MacMahon
(@marymac102) reported
@LeeChildReacher I figure I had two choices. Binge the whole #ReacherOnPrime, or go to work. Have to pay the bills, so, ya know! Not dissapointed. Love me some bad-*** Reacher. Okay @PrimeVideo bring it on. S2 Book 2? I'm IN! #ExposiveEnding #ExcuseMeChild @buypopcorn
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Di
(@DI82589) reported
@Mojo740 @PrimeVideo I usually see the error as soon as I’ve hit Reply!!
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Jonathan Fulham
(@JonathanFulham) reported
@ACMawards @DollyParton @PrimeVideo So many Dolly fans are upset! A lot of her fans are older and only have network TV. This was the worst decision you could have made. Money over fans!
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Thom C
(@ThomDCasal) reported
@MaiselTV @PrimeVideo The video quality is so bad that I thought that Rachel was actually Zoe Deschanel, which made the other face nearly impossible to decipher.
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Hector 🗻 Parayuelos
(@hecpara) reported
Hey @PrimeVideo - why the heck can I not stream bonus material to the TV I'm watching something on? Forcing me to watch it in my phone instead is the most asinine decision. Please fix this!
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Kathryn Germain
(@kathryn_germain) reported
@Skydance @alanritchson @PrimeVideo Hope for the best. Plan for the worst.
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KazzyD
(@SarcasmKazzy) reported
@MrMiller23 @PrimeVideo I got to the last episode and just went back round to episode 1 again... They're gonna have to work harder to get these episodes out!!!
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Anmol
(@Anmol71822979) reported
@amazon @PrimeVideo @amazonmusic I am unable to resolve my customer account issue ,there is no relation of seller account with that so kindly give me the permission to pick up my stock asap as my account issue is not resolving on any end i have done everything to. Contact amazon but have'nt got any solution
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Chris
(@Grumpyduck) reported
Couldn't help myself, binged the whole of #ReacherOnPrime in a weekend. I really wanted to make it last but it was SO good. More please @PrimeVideo @Skydance
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Ardhendu Sarkar
(@itsardhendu) reported
@PrimeVideoIN Amazon own AWS still PrimeVideo In restrict streaming in 1080p on Website and Desktop Apps. Do you still can't handle the traffic of user or something Else. Why don't you upgrade the servers🙄😒😑
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Aron Hill
(@vampfreak21) reported
@PrimeVideo the way you have Dr. Who is EXTREMELY messed up. Please fix this.
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Kurt St. Angelo
(@saintangelo) reported
I was running out of canned cat food. Before bed on Saturday night, I ordered a case from @amazon . It was delivered to my door before 10 a.m. Sunday morning. Problem solved. @PrimeVideo cc: @Walmart
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It’s my dad in the picture
(@blucy10) reported
@MaiselTV @PrimeVideo The first woman looks an awful lot like Bunny Swan. Or maybe it’s the second one.
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CornishDave
(@Cornishdave1980) reported
Being a major fan of the Reacher books, I will disappointed in the Cruise casting. Great that @PrimeVideo launched an epic remake with the imposing @alanritchson ..... Lets hope they work there way through all 26 books!!