Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/24/2026 01:10

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (31%)

    Playback Issues (31%)

  2. Buffering (25%)

    Buffering (25%)

  3. Crashing (22%)

    Crashing (22%)

  4. Sign in (18%)

    Sign in (18%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoGuadalajara Buffering
IndiaHyderabad Crashing
United StatesPembroke Pines Playback Issues
United StatesSt. Petersburg Playback Issues
United StatesBrookline Crashing
United KingdomDerby Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Blazing_495 BlazingRaven495 (@Blazing_495) reported

    @PrimeVideo @Twitch Your TNF stream is terrible. I get less buffers on the nobodies I follow. lmao. Surely someone as rich as you can afford a better connection.

  • LekMachine DreadPirateLek (@LekMachine) reported

    @PrimeVideo + @nfl Thursday night football blows. Thought my tv was broken. #Garbage

  • Leg0pc Leg0 (@Leg0pc) reported

    I know @PrimeVideo is really struggling for money but could you possibly fix your your terrible stream. #ThursdayNightFootball

  • ahart713 Antonio Hart (@ahart713) reported

    @PrimeVideo @JeffBezos this is extremely embarrassing!!! The network isn’t ready. Audio sounds great, good commentary, but terrible video. ATTFiber can’t fix this…smh!

  • 41RhymeStones Hard Pill to Swallow (@41RhymeStones) reported

    Jeff Bizos, aka Bozos is a piece of s#it for putting Thursday Night Football exclusively on @PrimeVideo with that ****** *** quality. F*ck you, your money, and your bald head. And f*ck Goodell @NFL for allowing it.

  • ab_krause Ambak (@ab_krause) reported

    @PrimeVideo the tv quality is awful!!!!

  • Like_a_simile Ryan Smith (@Like_a_simile) reported

    @amazon @PrimeVideo @NFL I have a 575 mps connection and Thursday night football is basically unwatchable. It freezes 3-4 times a minute. All other streaming platforms work great. Why is this happening?

  • holly_sines Hsines (@holly_sines) reported

    @PrimeVideo audio is horrible totally out of sync Thursday Night Football is unwatchable! Save the trouble shooting tips every other service I have runs perfect.

  • Markbristow22 markbristow22 (@Markbristow22) reported

    @PrimeVideo your NFL streaming sucks. Choppy. Like watching still pictures. Not my internet. Your issue

  • ccrowell33 Chris Crowell (@ccrowell33) reported

    This #TNF broadcast on @PrimeVideo sucks ***. You would think the largest cloud provider in the world would be able to provide a glitch free football game. Alas it’s not meant to be. #GoBrowns #clevelandbrowns

  • JoeDreitler USTrademarkLaw (@JoeDreitler) reported

    @NFL @PrimeVideo Please fix all the buffering of my TV. Spectrum is my carrier. You are buffering still on Browns game

  • mfgarvin Michael Garvin (@mfgarvin) reported

    Watching the #Browns game via @PrimeVideo is about the same quality as streaming over dialup... That is to say, it's not good...

  • shrimpy77 jeffrey licker (@shrimpy77) reported

    @PrimeVideo My streaming quality on Thursday Night Football is Dog Water. Please get it fixed!

  • mandy_mazzola Mandy Mazzola (@mandy_mazzola) reported

    Why is @PrimeVideo in charge of #ThursdayNightFootball when the camera quality is awful?!

  • Only_The_Truth4 Speak the truth (@Only_The_Truth4) reported

    @PrimeVideo It would be nice to be able to watch TNF without the intermittent freezing and buffering. I stream everything and I dont have this issue watching games on YouTube TV. My internet is not the issue either. I have plenty of speed and bandwidth. AppleTV 4K @NFLonPrime

  • tshelly13 TAY (@tshelly13) reported

    @NFLonPrime @PrimeVideo Please fix your Apple TV app. It is such a STRUGGLE to rewind and fast forward. The UI is a awful.

  • TaddeiDave Dave Taddei%Kickfam (@TaddeiDave) reported

    @NFL having Thursday games on @PrimeVideo sucks!!! Pls fix it ASAP #AmazonPrime #NFL

  • NaplesWisco CJV (@NaplesWisco) reported

    @NFLonPrime @PrimeVideo Worst visuals I have ever seen. I have seen better high school games on TV

  • LiningScott 🌑hgtp://Scott (powered by $DAG) (@LiningScott) reported

    @PrimeVideo TNF video quality pretty bad, coupled with buffering it’s basically unwatchable tonight.

  • TENewsome3 Toni Newsome (@TENewsome3) reported

    @PrimeVideo and @NFLonPrime, maybe next game you try audio that syncs up with video, and maybe, just maybe high quality streaming. This looks like Tecmo football!

  • WilliePStyle Will Palaszczuk (@WilliePStyle) reported

    FWIW: no issues with @PrimeVideo tonight, though I can’t help but think the lessened matchup has something to do with it. #TNF

  • MrsRogersHood Denise Rogers (@MrsRogersHood) reported

    @PrimeVideo needs to work on their camera work. This game is giving me vertigo.

  • leerobert44 LΞΞRØBΞRT.ΞTH (@leerobert44) reported

    @amazon @PrimeVideo the usage for @NFL SUCKS ***!! Fix the rewinding/ fast forwarding. Billion dollar company???👎🏽👎🏽👎🏽

  • wtwills09 Todd Wills (@wtwills09) reported

    Any issues with @PrimeVideo tonight? I can’t get it to come on my tv.

  • THEnicwebster Nico (@THEnicwebster) reported

    @PrimeVideo your words and picture are WAY off. Fix it. #Browns #Steelers #ThursdayNightFootball

  • andypeura Andrew Peura (@andypeura) reported

    @PrimeVideo fix your ******* audio delay

  • TheMattDeck Matthew Deck (@TheMattDeck) reported

    @PrimeVideo your nfl streaming is horrific. Fix it @nfl

  • bfreer70 Brian Freer (@bfreer70) reported

    @PrimeVideo video quality sucks for TNF. Fail.

  • SRoschie Sean Roschie (@SRoschie) reported

    Hey @PrimeVideo why does the Browns game look like I’m watching using rabbit ears?! Video quality on the game is awful.

  • dbradley1953 Dave Bradley (@dbradley1953) reported

    @PrimeVideo #nfl The quality of video for Thursday night games is so 10 years ago. HD is crap. Motion dissolves into pixels. What is this??