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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (29%)
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Buffering (25%)
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Crashing (23%)
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Sign in (19%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guadalajara |
Sign in | |
 Bury |
Playback Issues | |
| Torquay |
Buffering | |
| Brampton |
Playback Issues | |
| Romsey |
Playback Issues | |
 Bentonville |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Anushka
(@sharmanushka) reported
My account is suspended on Amazon from october and amazon prime is charging my account and the person from the customer care is saying they can resolve it but may take more than 10 year.can someone from @PrimeVideo @amazon help? Its a fraud. @ONconsumer
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MATH0522
(@MATH_0522) reported
@PrimeVideo @WithoutRemorse @michaelb4jordan I think the problem with Michael B Jordan is he's just so young looking.
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They STILL Call Me 7th
(@The7thLevel) reported
@PrimeVideo Please please PLEASE fix the formatting on your ps4/ps5 app. Every movie and tv show you have plays at 3 shades darker than every other app available and makes it dang near unwatchable. Been this way for 3 months and I'm getting sick of it.
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Meghana Roy❓||✨#arighana✨|| #TGTATBO ♬
(@meghanaroy16) reported
@kirstin @PrimeVideo why does this whole set up want me to stay in and not attend my work and watch movies 😭
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Angus Kohm
(@AngusKohm) reported
@ZellcoEnt @PrimeVideo I'm not familiar with this one... Did you work on it? I'm not around Prime these days, but I'll keep it in mind for the future.
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Joe Caron
(@jcaron5) reported
@PrimeVideo terrible movie IMO.. If Salma wasnt in it would never have even considered it
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Madlabantu
(@manzowaves) reported
@PrimeVideo I've been tryna login to my account but it sends a notification that i need to approve to my old cellphone number to have access to my account is there a way to send the notification to my email perhaps?
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Adam Moser
(@apmoser18) reported
@djohnson2272 @torydphillips @PrimeVideo Oh and because we have standards and we're tired of seeing the same ole cash grab crap. We want quality material, but there sheeple, like you, that will line up and throw money at anything.
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Mårä-culous
(@loulouartguru) reported
@PrimeVideo can you pls work on device updates so I don’t have to get my tablet out to see what episode I’m on to pick it up on my tv😩
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Pretty Long Legs
(@ClippaChick40) reported
@PrimeVideo Awful movie
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MlLO
(@coffeemugway) reported
Why does @PrimeVideo not have season 14 & 15 of @CrimMinds_CBS available for Australia? Having the video descriptions up yet the videos not available is annoying can you please fix it y’all left me on a cliffhanger of Reid and Garcia being possibly kidnapped thanks
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Gregory Thomas
(@Picarat) reported
@PrimeVideo hey what gives, the @NBATV game isn't playing on my PS4. It'll play on my phone but that screens smaller then my tv lol Is something wrong on yalls end ? Or is @Giannis_An34 too much for your servers : ) Seriously though, what gives ?
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Fekkesh Fresh
(@FekkeshFresh) reported
@A_November_Man @PrimeVideo @TobyStephensInV I loved the Alex Rider series in my early teens. However I remember the film being awful so I steered clear but given the above I might give it a bash, even just for some nostalgia!
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Patrick Crone
(@Pieces_of_Bits) reported
@PrimeVideo @WithoutRemorse @michaelb4jordan I was always hoping for this to be done properly in a 1970s setting. Alas, Tom Clancy’s work is cherry picked rather than fully realized.
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ɢᴜɪʟʜᴇʀᴍᴇ ʙᴇʟʟɪᴀ 🍥
(@postal5555) reported
The Recent Added tab for instance is full of trash films 😒 so Greenland saved my subscription for this month. Besides that Jeff Bezos owns @PrimeVideo and he sucks. But I’ll keep my subscription since its very cheap but again, @PrimeVideoBR is by far the worst streaming platform
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Blain
(@blain_skywalker) reported
Well @PrimeVideo you casted that awful @Lesdoggg in #Coming2America You ruined the movie with her! #Ghostbusters #SuperMarketSweep are 2 examples of trash. Sad. Sorry Leslie, that’s my opinion.
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Acorn TV
(@AcornTV) reported
@VampsRUs2525 @tomersisley @PrimeVideo Hi -- we can confirm this is an issue, and we're working to get it fixed as quickly as possible.
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Dr VJ
(@DrVeronikaJ) reported
@rekhshc Or maybe there is a know-it all @PrimeVideo who really does not know-it all when it comes to Top quality subtitles. Sacrilege- replacing good subtitles with bad & wrong ones #masteronamazonprime
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BLAM
(@BLAMS0L0) reported
@PrimeVideo where's American God's new episode, last time I checked it was Monday. This guy neeeeeeeeds his fix!
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Numan Gillani
(@NumanGillani) reported
Hello @AmazonHelp Can you please help me in cancelling my subscription which I never made and Amazon Prime is taking money from my bank every month. I don't have account, don't have any subscriptions, but Bill comes every month. How to cancel @PrimeVideo ?
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Dylan walker
(@Jasonwa15450764) reported
@TheExpanseWR @PrimeVideo @ExpanseOnPrime This was the worst season ever!!!! Nothing new, ALL naomi drama amd that 5 second ending... thats it. Plain terrible
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MORTICIAN
(@203MORTICIAN) reported
@PrimeVideo @WithoutRemorse @michaelb4jordan Auditions? Let's work
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Dr. Elect More Women
(@polsonforjax) reported
Nice try “John” and “Alan” for hacking my @PrimeVideo account. Shout out to Rohit for solving this problem.
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Crazy Zu
(@zumreen) reported
@PrimeVideo I cannot login and to my prime video account since last 2 days error msg appearing as a "we have detected unusual activity and have locked temporarily,please contact customer service" can you tell how to contact what is the procedure ,
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MonSot
(@Monitalba) reported
@NereaGarsi @PrimeVideo Terrible
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Jayson J
(@Jayjo1921) reported
@PrimeVideo Some classics should be left alone.....looks terrible.
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𝔾𝕠𝕠𝕤𝕖 ✖️
(@chrisgander) reported
Saw #Interlaced on @PrimeVideo. Hands down, the worst movie I have ever seen. No contest. It is the bottom of the barrel. Absolute trash. Unbelievable Prime even bothered to feature it - boggles the mind. **** this movie, I'm so angry about it. 0/10
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Amy
(@AmyPudds_) reported
@JamesBl04750891 @PrimeVideo has sooooo much better quality in storylines, range of shows/movies & just general quality in the final product.
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Shaley Nagle
(@ShaleyN86) reported
@NichoLowry @PrimeVideo @RoadshowPBS Oh man could have used that in 2020. 😭 Well, it'll help time go by in 2020 v2 lol
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Apocalypse Wizard
(@Awful_Wizard) reported
@PrimeVideo @WithoutRemorse @michaelb4jordan I hope they just throw a stack of cash into Clancy's coffin for every adaptation of his work. Probably more money than man by now.