Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/10/2026 09:30

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (24%)

    Crashing (24%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomSpalding Crashing
United StatesLos Angeles Sign in
United StatesFargo Buffering
United StatesCedarcreek Crashing
United StatesAtlanta Sign in
United StatesWoodbury Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • LATomCA LATomCA (@LATomCA) reported

    @PrimeVideo @KevinJames So America is your problem?

  • CharliTrudeaux Charli Trudeaux (@CharliTrudeaux) reported

    Dear @hbomax PUT DREAMGIRLS BACK ON THE LINEUP!!! How am I supposed to get my fix? Do you expect me to go dig out my DVD that I paid for already?! I’m not tryna rent it on @PrimeVideo either! #bringitback #dreamgirls #now

  • VivekGup Vivek Gupta (@VivekGup) reported

    @Lionsgate @PrimeVideo @PrimeVideoIN - Waiting for my issue to be resolved since 7 days - video for almost every movie hangs + subtitles not synced - no response from the customer support team - pathetic service

  • smcelly sean mcellicutty (@smcelly) reported

    @JLMackenzie43 @paramountplus @PrimeVideo I have the same issue not finding 1923 on my paramount plus prime video channel. If you open the prime video app through your firetv/cube/stick (which makes no sense), it will show up and episode one is available. This seems to happen with most prime video channel new releases.

  • anxietyattack82 anxietyattack (@anxietyattack82) reported

    @PrimeVideo Most bla movies are terrible!

  • ibibrov Ammar Borovnica (@ibibrov) reported

    @PrimeVideo If you guys screw this up like Rings of Power, mf we gon have problems

  • BigGucciHuncho Gee (@BigGucciHuncho) reported

    @PrimeVideo fix yall app

  • Iovekaelyn K’Aelyn 🦋✨🍑 (@Iovekaelyn) reported

    59. where are y’all hiding the #ALeagueOfTheirOwn renewal? respectfully, y’all really need to work on this whole playing well with others thing ‘cause y’all have us all constantly stressed out at this point. kindly, #RenewALOTO ASAP @PrimeVideo @SPTV @AmazonStudios #ALOTO

  • duhyezir yezir ° (@duhyezir) reported

    dude what’s the problem. renew a league of their own @SPTV @PrimeVideo this is so stressful I’m so upset just please be kind and do the right thing!

  • aka20p Aka20p (@aka20p) reported

    @AmazonHelp @PrimeVideo suddenly stopped supporting Mac OS #Ventura and #safari. Can you please work with @apple and sort this out???!?!?

  • matthmathis Matthew (@matthmathis) reported

    @PrimeVideo @KevinJames Christmas music is my problem.

  • 2rawno 2rawno (@2rawno) reported

    @PrimeVideo s1e7 Jack Ryan, problems with subtitles. Should be addressed.

  • HollowPete Hollow Pete 🐟 (Sir, Lord and Duke) (@HollowPete) reported

    @PrimeVideo you have until I get home from work to junk Clarkson! My subscription is going if not

  • LOfficielEbony LOfficielEbony, JD (@LOfficielEbony) reported

    @SaarioBrandon @PrimeVideo You’re terrible at guessing games.

  • sunnyvsnl_2008 Sunil M Velani (@sunnyvsnl_2008) reported

    @DisneyPlusHS please work on sound effects it’s not good it’s very dull see @NetflixIndia n @PrimeVideo and others have good sound effects

  • citizen_thikk District Scrub Daddy (@citizen_thikk) reported

    @PrimeVideo @KevinJames Chrismas music is the problem

  • Sinsmadeclear 𝕿𝖍𝖊𝕸𝖆𝖉𝕾𝖈𝖔𝖚𝖓𝖉𝖗𝖊𝖑 (@Sinsmadeclear) reported

    @PrimeVideo He needs to get others who he trust that are completely die hard fans like himself in order to make this series work in my opinion plus its a lot to deal with

  • mastinche Cheryl Mastin (@mastinche) reported

    @sleepyjoe2 @PrimeVideo I have the same issue.

  • hawks675 John 🇪🇺 🇬🇧🇩🇪 (@hawks675) reported

    @classicfm Prime Video trailers without visuals were a dumb, confusing experiment and don’t work. They just highlight poor voice acting. Cc @PrimeVideo

  • RealRobMcGhee Rob McGhee (@RealRobMcGhee) reported

    @PrimeVideo Worst movie ever

  • James05371738 James McD OTC Amateur (@James05371738) reported

    @mrdanwalker @PrimeVideo and @ITV should cut him from their payroll. If I said something like that at my place of work, my employer would sack me for gross misconduct.

  • Codyedw80026247 Cody edwards (@Codyedw80026247) reported

    @PrimeVideo why is my tv green everytime I try to watch a movie or tv show how do I fix it?

  • amybarnes_usa Amy Barnes (@amybarnes_usa) reported

    @PrimeVideo @twhiddleston Most distracting post I've seen, no joke.... I am so glad I did not have my Twitter up while completing work on deadline. 💀

  • Kleos4798484 Kleos (@Kleos4798484) reported

    @PrimeVideo Going to need to borrow him and homelander for another project. (40k) Will be good because they deserve to get alot of work.

  • wownderfully WoWnderfully (@wownderfully) reported

    @rihanna @PrimeVideo @SavageXFenty Eamonn Holmes regrets ‘stupid' error as Lorraine Kelly dodged tax row

  • kundanvyas1 ・͛𝕜ꪊꪀᦔꪖꪀ・͛ ॐ (@kundanvyas1) reported

    @ohfishitsish @PrimeVideo solve our problem 😢

  • MOZZIEMUTANT Moses Mpoza Ssebandeke (@MOZZIEMUTANT) reported

    @BlaakRichardson @PrimeVideo Nothing will happen. He has psychically assaulted people and he still gets work. This will blow over

  • KaindeB Resilient (@KaindeB) reported

    @alegrafitzgera1 @itvstudios @PrimeVideo Remember when they said that because the firm didn’t pushback on these kinds of articles, it empowered the media to do the worst.

  • Disbandeddeath1 Cody Biersack (@Disbandeddeath1) reported

    @PrimeVideo @KevinJames Unless you work retail

  • BrodyJhad Brody201 (@BrodyJhad) reported

    @LocHairOpenMind @AdrianReigne @PrimeVideo The ending was terrible