Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Port Saint Joe |
Playback Issues | |
| Chicago |
Playback Issues | |
 Birmingham |
Sign in | |
| Palmdale |
Buffering | |
 Le Château-d’Oléron |
Buffering | |
 Brampton |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Vander Goot
(@gvandergoot) reported
Another week of poor video quality @PrimeVideo. It’s not my TV or my bandwidth. It’s like watching non hd shows on an hd tv. Be better!!! @KirkHerbstreit is at least sounding good.
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Big Homie/Geezy
(@seatpleasant33) reported
@NFL are y’all really going to keep this up with #TNF on Prime… this is terrible #PrimeVideo
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⚔️ Meg ⚔️
(@LadyKnightMeg) reported
@PrimeVideo Lol nah… fix your own ish. I’ll just watch something else
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Your Fav Kinder Teacher 💜💛
(@CamryQueen11) reported
from
Grandview, Missouri
@KCkristin_d @PrimeVideo Right!!! I can’t relate to the folks saying they’re having issues
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josh
(@Josh_Hilla) reported
@PrimeVideo your lag is terrible. @NFL stop streaming ****. This is terrible
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LP Live! - ебать Росію 🇺🇦
(@LPTV_Live) reported
The worst part about the @NFL on @PrimeVideo is... Can't skip commercials.
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Chris
(@cmrmimam) reported
@PrimeVideo - streaming is below average at best @NFL @nflnetwork Keeps buffering and no, my internet is not the issue.
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Kel in 2020 Too
(@KelJordanB) reported
@KCkristin_d @PrimeVideo It was terrible last week. Thankful that KSHB had the Chiefs game.
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Kelly Ritter
(@KellyRitter) reported
WTF #primevideo - get your **** together! We have NO choice but to watch your feed if we want to watch the 🏈 game and this is what we get? Choppy audio, blurry/pixelated picture, constant buffering. There are bigger things to be angry about but good God this is awful! #nfl #tnf
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Karen
(@stillers79) reported
@SunzInFour @Blitz_Burgh @PrimeVideo Same. My picture is great and not a single issue either game.
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Chris Crowell
(@ccrowell33) reported
@RoxanneMarie63 @PrimeVideo The entire #TNF broadcast is terrible. Freezing, stuttering, etc
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Bill
(@wildbill129) reported
@nfl @PrimeVideo your streaming is terrible. It’s not me, all my other streaming services are great. Pixelated, buffering, garbage. Do better @JeffBezos
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Kelly Ritter
(@KellyRitter) reported
@AmazonHelp Thank YOU!!!!! I turned off my auto motion setting and it solved the problem! Goodness- it’s a shame we have to do that but anything for #TNF #primevideo #NFL
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B*TCH, I’M HIM.
(@FCKNJORDAN) reported
@PrimeVideo FIX YOUR FCKN STREAM!
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SULLY
(@Timothy45696524) reported
@LunaSeaGirl333 @AmazonHelp I think so "Amazon help"? Oh ok I hope they don't get it. We should be able to just click it and should have a quality picture. Shouldn't have to download anything. Don't need to do with regular stations WTF🤬😡 Pissed of viewer @PrimeVideo
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SeaChick🇺🇸
(@SeaChick206) reported
The TNF broadcast on @PrimeVideo is awful and I keep getting a message blaming me and claiming my internet connection is “slow”. All my other devices work fine. It’s not the internet, it’s your awful streaming service @amazon!!! @NFL please put the game somewhere else!
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Matt Brown
(@evangelistmatt) reported
@MarriedMornings @PrimeVideo @NFL And Sling doesn’t do this so it’s not an internet/Wi-Fi issue in my opinion.
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Roxanne Voorhees 🥃⚾️🏈🏝🎸🎶
(@RoxanneMarie63) reported
Watching #tnf #TNFonPrime on Roku @PrimeVideo app. Anyone else having trouble with the audio and video getting out of synch?? Keeps happening. I have to leave the app and go back in. Happened last week too….
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Eduardo
(@Alexzander23) reported
@NFL @PrimeVideo Your picture quality sucks….
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S Perry
(@BObama44HI) reported
I have the best internet speed, yet #ThursdayNightFootball is choppy and blurry. Fix it @PrimeVideo
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jordeazi
(@jordanguest____) reported
@PrimeVideo @JeffBezos your little Thursday night football GIMMICK you and roger goodell have going on is down right horrible. Never once did I miss a second due to buffering. Now since I have to stream this s**T all it does is BUFFER BUFFER BUFFER
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Linda Snow
(@LindaSnow27) reported
@PrimeVideo it’s like watching a bunch of still pictures to create motion at times. What is going on? Are you working to fix this?
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Charlton Houdabun
(@DaleBillsberry) reported
@kittyrawrous @PrimeVideo Lol false! It was actually terrible last week for a ton of people. This weeks has been foen hence my comment
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Jaron Miller
(@J_RON_24) reported
The stream on @PrimeVideo is awful. It’s not even watchable. This is going to be a problem every week #tnf
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Chris Armold
(@OULudaChris) reported
@PrimeVideo Two weeks in a row your streaming broadcast having major issues guys. It kinda sucks when it’s the viewer’s ONLY OPTION to watch @NFL Thursday Night Football. The picture’s terrible, the audio is even worse!
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Ryan Gosling
(@FOX152) reported
@hazardoflove @PrimeVideo God, I thought it was just me. It’s terrible
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GreatDayJay
(@Gr8DayJay) reported
Can I just say that this game on prime is awful! The Audio is Off Bad quality Continuous Lag I know it's not my wifi because every other streaming services work fine! My God @PrimeVideo
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JR965TheCave
(@Jr965C) reported
The @nfl on @PrimeVideo has been trash for me for two weeks now. Audio is fine, but the picture keeps buffering. Can watch other movies/shows on Amazon just fine with no buffering issues.
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Dmitry G
(@eldeemo) reported
The game is decent on @PrimeVideo however the halftime show audio is terrible
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Steven
(@Steven79906969) reported
@dirtyplants @NFL @PrimeVideo Real Steelers fans know where the problem lies and should want that fixed. No qb in history could do anything with this play calling.