Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (31%)
- Buffering (25%)
- Crashing (23%)
- Sign in (17%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Buffering | 2 hours ago |
 Asheville
|
Sign in | 11 hours ago |
 Sydney
|
Crashing | 1 day ago |
|
Modesto
|
Crashing | 1 day ago |
|
Washington Court House
|
Crashing | 1 day ago |
|
Plainfield
|
Crashing | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo Update: You asked me to provide additional information and I do so and your response was for me to contact you via phone or chat to provide the same information that was previously provided!!! Are you serious? What is the disconnect? You have the information. Fix the issue!!!
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Sjwillie (@stephgullett) reported@martinamcbride @ACMawards @PrimeVideo You have no problem playing for Obama but are canceling on America’s 250! Why? Are you truly trying to claiming bipartisanship? We all know that is crap now!What a letdown you turned out to be! Deleted all your songs today!
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Society of Golf Historians (@SHistorians) reported@IllinoisGolfer @WNBA @PrimeVideo My tv had that for about 1/4 of the game and then reverted to what I shared. I turned to watch highlights of the Spurs game with no issues.
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Brandon Crotti/Steelers/Yankees/Lakers (@BrandonCro96736) reported@PrimeVideo we can't hear the Yankees game fix it
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midnight marauder (@Jay_was_here___) reported@PrimeVideo fix the ******* sound on the Yankees game…
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Roberts Sports Show (@RobsSportsShow) reported@Bgordo92 @NASCAR @PrimeVideo not a NASCAR issue, that's a you issue.
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Peninsuladad (@peninsuladad) reported@martinamcbride @ACMawards @PrimeVideo You are anti America and pathetic broken moldy oldie with no future left
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deano (@dal1972a) reported@AmazonUK @PrimeVideo can you fixthe glitch on spider noir as the colour options are not working. The options come up but you cannot choose anything
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Christie Dedman (@ChristieDedman) reported@PrimeVideo woof it was terrible
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Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo It boggles the mind that customers have to complain in this manner to get you to do your job. Amazon you need to train your staff to be more effective because this is ridiculous. It shouldn’t take almost a year to fix a known system issue. Your customers deserve better!
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Zukünftige Nachrichten (@ZukNach) reported@AceRumble @PrimeVideo Initially had the same problem with my FireTV. Figured out I had to disable HDR in the Prime Video app settings. Now when I play an episode, it prompts whether I want B&W or Color.
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TheRealJDK (@4RealJDK) reported@PrimeVideo @NASCAR Any chance you guys could work on putting up last year's prime races on YouTube or prime video in Canada ? Can't seem to find them anywhere
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Jason (@jasond_033) reported@PrimeVideo fix your damn stream. whether it's playoff basketball or regular season baseball it's always some bullshit with yall. sorry *** platform... go **** yourself bezos.
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ᴹᴬᴺᴺʸ (@MoneyMavs) reported@WILDMANBS @NASCAR @PrimeVideo sound like a you problem
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btmartin236 (@btmartin236) reported@DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me
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Moxie Million (@MoxiestMox) reportedAnyone else hating how @PrimeVideo & @netflix have redesigned their TV interfaces to make them ike Apple TV? 🤮 Essentially making both of these suck now, too. The layout is awful!!! The pass code circle on Prime TV (@AmazonHelp) is gone, removing a key privacy/security layer,
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Hellphish89 (@hellphish89) reported@familybaptisttn @NASCAR @PrimeVideo Yea, the picture quality was REALLY weird. Like a 90s era race.. Super strange.
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D. Moneyhausen (@reflect_decide) reported@familybaptisttn @NASCAR @PrimeVideo I had no issues
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Rick schwartz (@RichardSchwartz) reported@Bgordo92 @NASCAR @PrimeVideo I had absolutely no problem must of been your internet connection and there is no need to record they archive all the races for you and keep them for months.
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Sheree (@Sarend09) reported@Bgordo92 @NASCAR @PrimeVideo Sounds like a personal problem because I had no issues with it on my end
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#KeepStephWhite (for now) (@WNBA_Analyst) reported@WNBA @PrimeVideo Caitlin needs to work on her range. Some more practice at half court jump shots would be helpful.
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Sam Katsby (@sammkatz) reported@PrimeVideo please fix audio on Yankee game. It’s eerily quiet.
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CreatedToEnchantYou🥀 (@TheRealEgoBekee) reported@PrimeVideo pls work on your resume watching 😭 now opening and searching for The originals all over again just because I decided to reply an ig message
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Brig (@_briggs___) reported@Jordan4hunnid__ @WNBA @PrimeVideo They literally haven’t played 3/4 worst teams in the standings right now
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Sballard12 (@Sballard121) reported@familybaptisttn @NASCAR @PrimeVideo Thats an internet issue not a prime issue, mine had absolutely zero issues at all but then again I have the fastest and highest internet offered through Verizon so its Definitely ur internet that caused the issue
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jat (@jat50777552) reported@Bgordo92 @NASCAR @PrimeVideo I was actually impressed I had no issues
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Shawne Wegler (@Shawne0817) reported@Bgordo92 @NASCAR @PrimeVideo Someone sounds like a whiney baby. Funny no one else seemed to have problems but you. Hmmm so you even have prime.
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Double Klutch Racing 🇵🇸 (@DK_Racing_) reportedHey @NASCAR it’d be awesome if we fans who have to work on Sundays were able to watch the race after we get off!! But no, you decided the worlds worst streaming service @PrimeVideo should get the races during this time. Prime, fix your ****** *** UI and controls for videos.
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Badass (@Keepfighting250) reported@martinamcbride @ACMawards @PrimeVideo I would say this is an awful career moment for you right now! FA AND FO MOMENT
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Big Dave (@Dave58Big) reported@Bgordo92 @NASCAR @PrimeVideo T-Mobile 5G is $30 a month. I didn't have one buffer like a majority of others. Get with the times and get better internet