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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Melbourne Buffering 6 minutes ago
Lakeland Playback Issues 1 hour ago
Jacksonville Playback Issues 2 hours ago
Alcobendas Buffering 14 hours ago
Paris Crashing 20 hours ago
Knoxville Playback Issues 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Filmy_Hype
    Filmy Hype (@Filmy_Hype) reported

    Just raised an issue: @Netflix stopped offering recaps for preview seasons—great to see them back! 🎬 But on @PrimeVideo there’s no volume or brightness swipe controls. 😕 #PrimeVideo, please fix this ASAP!

  • TC_Knuckles_801
    Knuckles_801👽 (@TC_Knuckles_801) reported

    Watching basketball on @PrimeVideo is making me sick with how choppy it is. Fix this! You’re Amazon for Christ sake!

  • Alister02769896
    Alister (@Alister02769896) reported

    @UnitedView7 @PrimeVideo Genuinely the worst commentary I’ve ever seen. Alan shearer has never offered any insight in commentary ever

  • TomFranDan
    habba habba (@TomFranDan) reported

    @PrimeVideo Worse show ever. Worst than lord of the ****

  • spidly06
    Spidly06 (@spidly06) reported

    @PrimeVideo Will you pull all but the first season after a while, bleach bit the servers, and destroy all physical media please?

  • LandenLaro56146
    LAND7N (@LandenLaro56146) reported

    @PrimeVideo @RollingLoud fix the audio this **** tweakin rn

  • ChrisMeanses
    Chris Means (@ChrisMeanses) reported

    @PrimeVideo **** you for taking nba playoff games nobody wants your stupid *** streaming service it’s literally the worst one out of all the streaming services first nfl games now nba playoff games get ******** outta here and **** you @ESPNNBA for letting this happen

  • GtfoZ27
    **** (@GtfoZ27) reported

    @HypeFawx @Easelm @PrimeVideo One time would have been funny but just about every other episode is haha look at what these freaks get off to. The overplayed that hand. People criticized the ant man in the **** thing, I didn't, finally a production did it, but the rest is tired. Thats my issue with the humor

  • BooshBanana
    Kyle Harris (@BooshBanana) reported

    @M0hawkMark @PrimeVideo The problem is not the money...its the time

  • EMartin5278
    Xeno06 (@EMartin5278) reported

    @Sony @PrimeVideo Fix the drm problem

  • 0xSadGhost
    Sadghost (@0xSadGhost) reported

    Can someone explain to me like I am a Child why @JeffBezos and @PrimeVideo somehow decided INVINCIBLE should have such a low budget? In comparison with other Animes the budget for Animators is terrible. They gotta do better fr

  • Shaileshh__
    Shaileshh (@Shaileshh__) reported

    @JioHotstar is worst OTT app. Best one is @netflix than @PrimeVideo ...

  • sus_ovan
    Susovan (@sus_ovan) reported

    @PrimeVideo @AmazonHelp @amazon What is the amount we have to pay to get at least a good enough ADD-FREE service for prime video? It is the worst service for content I have ever seen!

  • AuthorMaze
    Nicholas L. Maze (@AuthorMaze) reported

    @PrimeVideo video is poor quality for the Lakers game. Tried leaving and returning. It started good but went back to the same low quality.

  • Baroni_88
    𝔉𝔯𝔞𝔫𝔨 𝔑 𝔅𝔞𝔯𝔬𝔫𝔦 (@Baroni_88) reported

    @JoeNo94 @PrimeVideo Such a quality show

  • FreeAgentLogic
    BB (@FreeAgentLogic) reported

    Is @PrimeVideo the worst streaming service? It won’t even let me “cast” to my new TV. How horrible.

  • benbwwfc19
    Ben Bradley (@benbwwfc19) reported

    @HarryRossHughes @PrimeVideo Ive had no issues with my feed at all

  • 2KMVP
    Dani Rojas (@2KMVP) reported

    Ok @PrimeVideo get it together. NBA playoffs aren’t a time to fix glitches. Or are yall just trying to get us to use the “prime vision broadcast”?

  • Dr_Woke_
    DrWoke (@Dr_Woke_) reported

    @M0hawkMark @PrimeVideo You really think the problem is budget? You are dumb af

  • BallersCultureX
    BallersCulture (@BallersCultureX) reported

    @NBAonPrime @PrimeVideo The Pistons have been the worst #1 seed in NBA history

  • TD_DetroitLions
    Touchdown Detroit Lions (@TD_DetroitLions) reported

    Great job @amazon @PrimeVideo you guys have more money than any streaming services. Yet you guys are absolutely terrible. 4th quarter NBA playoffs. Yall **** the bed. Great job. 👍

  • vidhemant
    Vidya Shetty (@vidhemant) reported

    The entire prime experience has become awful cosnof the stupid ads, why r v paying a premium then if the viewing experience is horrible @PrimeVideoIN @PrimeVideo

  • jrodx79
    Jrod (@jrodx79) reported

    @PrimeVideo Jensen Ackles has the worst fake deep man voice ever. Just speak normal and stop trying to force a manly voice.

  • bellfortrubyy
    sharon 🧚 (@bellfortrubyy) reported

    @otbperrie @PrimeVideo and it’s so frustrating because people who actually appreciate both of the actors’ work would create such quality content with both leads that would age so well rather than influencers who are only looking to make a viral clip @PrimeVideo we are tired!!!!!

  • youngestsexton
    Dave (@youngestsexton) reported

    @PrimeVideo Fix your subtitles!!!!!! How can you be so stupid that you set up a video with the wrong closed captioning?

  • yeetusjeetus
    Yeetus Jeetus (@yeetusjeetus) reported

    @PrimeVideo Season 5 is the worst yet.

  • Jakedrummer1993
    Jerpent the Serpent (@Jakedrummer1993) reported

    @nathan_bla92087 @Hendrick9Team @PrimeVideo With this aero package, he makes a move outside with no help? There’s nothing there for him to gain. I definitely get the frustration, but he did moved inside at the end and wound up picking up two spots for a solid P4. I’m not that upset about it as a whole.

  • chatblancz
    ed (@chatblancz) reported

    @therealKripke @TheBoysTV @PrimeVideo All this for you to give us a terrible season 4 and 5… what an absolute terrible season finale man

  • NoMadDadKickz
    Lucky Luciano (@NoMadDadKickz) reported

    @PrimeVideo FIX THE DAMN STREAM

  • samworkman
    Sam (@samworkman) reported

    @MSUYouTube @PrimeVideo The only problem with the ending is that COVID ****** it. The intention was to get back a BUNCH of people from throughout the entire run of the show but because of COVID restrictions all they could have was Bobby.