Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/15/2026 02:10

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLeicester Playback Issues
SpainAzuaga Buffering
United StatesMadison Buffering
United KingdomLondon Buffering
IndiaHyderabad Sign in
United KingdomDerby Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • nomzdaname 'NoM iZ Da Name! (@nomzdaname) reported

    @hdreport @amazon @PrimeVideo you better fix this!

  • bmontiniman ArmorofGod4Me (@bmontiniman) reported

    @PrimeVideo How did Amazon get away with that logo ? How would you like to work for Amazon we've heard about the insane pressure tactics but haven't heard much about having a giant penis plastered across the trucks they drive & the shirts they where. That would be a deal breaker for me#N4ME

  • Blan27Blan Matthew Blanchard (@Blan27Blan) reported

    3 days I've been trying to access @PrimeVideo to watch the last episode of The Boys and it refuses to work. I have just had my Prime renewed for £79.99 and in return I now can't access Prime Video, WHY?!?

  • garv_wadhwaney Garv Wadhwaney (@garv_wadhwaney) reported

    @PrimeVideo @TheBoysTV homelander killing the only person who he ever trusted and supported and was loyal to him, I felt disgusted and pitied and hated him, but killing him was ******* terrible, black noir deserved better

  • essjayen 🆂 (@essjayen) reported

    Season 4 of #TheBoysTV needs to be diabolically ****** up @PrimeVideo go work with the creators of @blackmirror for the next season

  • AtinShahin Shahin Atin (@AtinShahin) reported

    @PrimeVideo Could not get past the first 25 minutes. Awful.

  • rajivkhr Rajiv Kumar (@rajivkhr) reported

    @DisneyPlusHS Why is my connection not working, despite an auto-payment ? And there's no person that I can speak to, for understanding OR a solution #DisneyPlus #PrimeVideo

  • SickSide3 Sick Side (@SickSide3) reported

    Why is @PrimeVideo so ****? You put a movie on, and all it does is buffer ******* bullshit

  • Raj16477804 Raj (@Raj16477804) reported

    @AmazonHelp I cannot leave my work & forever b glued to twitter to check for updates. Ur valid link expired 2 hours back. @PrimeVideo @PrimeVideoIN. R u actually wanting to help or is it just a formality?

  • MissMBarrett MeLiNdA (@MissMBarrett) reported

    @PrimeVideo can you PLEASE fix your auto play so it stops cutting off the end of each show!!! I am having to go back and fast forward all the way of an episode to see it’s ending since your system jumps to the next episode too quickly!!

  • MoondogRick2 Moondoggie ☮️🕊️✌️☯️🧘❤️⚽📽️📺📚🎵🐕 (@MoondogRick2) reported

    @bufocalvin @PrimeVideo @paramountplus You'd think these things would work the same, but then there are differences (sometimes big ones) among all the streaming services. It would be nice to have more conformity among them. But after you mentioned it, I tried and succeeded in finding all the shows on JustWatch.

  • Djclock4 Djclock (@Djclock4) reported

    @_____sdawg_____ @AlbicelesteTalk I've been waiting for it for a month. It's July 10. No trailer or anything. Help. @PrimeVideo

  • balormage BalorMage (@balormage) reported

    The very worst thing about watching TV shows on @PrimeVideo , is that i cant watch things in 1.5x speed. And thats how i watch all TV shows. All other streaming services do this but for some reason prime does not.

  • FlyKiri Khiry Ward (@FlyKiri) reported

    @PrimeVideo @JackQuaid92 @TheBoysTV Watching Thursday night and not after work Friday

  • tarunsankhla22 Tarun (@tarunsankhla22) reported

    @PrimeVideo I recharged with prime but app is so bad it's not running at all. No video is playing. I restarted phone but still not playing any content on app. Help..

  • vidyadharP1 Vidyadhar Purandare (@vidyadharP1) reported

    @amazonIN @PrimeVideo you need to work on better customer service experience… There is no efficient mechanism designed to handle Fire TV / Fire stick related issues.

  • Walt_Lohmann Hope, Change, Joy 🇺🇸 (@Walt_Lohmann) reported

    @PrimeVideo Truly awful show.

  • thisisnotahmad ahmad (@thisisnotahmad) reported

    @JacobFisherDF @DiscussingFilm @PrimeVideo It’s continuously an issue. These studios issuing DMCA reports on tweets that literally promote their content, so ridiculous.

  • jrbjms2011 Richard James (@jrbjms2011) reported

    @PrimeVideo the the ABSOLUTE WORST COMPANY IN EXISTENCE REGARDING THEIR "CUSTOMER SERVICE". PERIOD

  • Joshwf_10 Josh (@Joshwf_10) reported

    @amazon @PrimeVideo really out here in the streaming wars with the worst UI of all the streaming apps. It looks so dated and uninspired. Also let’s not forget how awful it is to try and use the scrub forward or backward because you will spend 20 minutes trying to get to one spot

  • YayForMatthew 🥛 (@YayForMatthew) reported

    @PrimeVideo So formulaic that it lost me after an episode and a half. And the fact that it was shot with hardly any lights didn’t help. I just didn’t find anything unique or breathtaking about it.

  • Kayl_Gallagher KaylaGallagher (@Kayl_Gallagher) reported

    @JohnLeguizamo @PrimeVideo Who will help me with advice?

  • moreBLKlove Take your laws off my vagina! (@moreBLKlove) reported

    I tired to watch House of Gucci on a flight but kept falling asleep. Now I’m watching it on @PrimeVideo and I know why I fell asleep. This movie is so fortunately terrible.

  • WagesRobby Robby Wages (@WagesRobby) reported

    @PrimeVideo This dude is literally the worst actor alive

  • HaveCakeEat2 Hail Lobster (BMI 66.5) (@HaveCakeEat2) reported

    @PrimeVideo @prcowboys OK, so why cancel it then? You guys are awful. Uncancel Night Sky.

  • Jukantos Jukantos (@Jukantos) reported

    @PrimeVideo rather frustrating to preload Picard Season 2 for a lengthy trainride only to get an error DRM_SCHEME_NOT_SUPPORTED on the entire second half of the season. Did your DRM system change?? How do i avoid this in the future?

  • JermDeWalt Mrs. Doctor (@JermDeWalt) reported

    @PrimeVideo I heard that it's not as awful as the books, but still stink-o. Hard pass!

  • AMarti1968 Martie Martin (@AMarti1968) reported

    @CurrynHeyes @PrimeVideo Give him a break. He doesn’t know what fighting for your life is. He’s a little boy trying to work through the trauma of his voice dropping with his *****.

  • IndyinTX31 CynicalPolitico (@IndyinTX31) reported

    @PrimeVideo The worst Chris…

  • _Jarman_ that dawg (@_Jarman_) reported

    Prime Video's UI is easily the WORST of any streaming service. Holy **** @PrimeVideo fix your ****. I'm on s2 of The Boys and I click resume playing and it skips me over to s3 and I get spoiled in the "previously on" segment. How can you guys be so incompetent?