Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Centreville |
Buffering | |
 Sudbury |
Video Quality | |
 Guadalajara |
Playback Issues | |
| Pleasanton |
Playback Issues | |
| Peterborough |
Buffering | |
| Glendora |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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The Office of The Big Durty Nerd 🇨🇦
(@bigdurtynerd) reported
@karenGvo @PrimeVideo This happened to me as well. If you are watching it on like a digital box, a reboot of the system should help.
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P☕trizia ∞ 🍑
(@PatriziaAngel) reported
Prurnell: According to Dr. Bloom, you were warned against putting someone with Will Graham’s issues into the field. Jack: That is correct. #Hannibal 🔪 #HannibalDeservesMore 🙏 #Hannibal2021 @netflix @hulu @PrimeVideo
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eikcammailliw
(@eikcammailliw) reported
@PrimeVideo I really like #Invincible but you need to fix your captioning. Subtitles identify the Mauler bros as “Mauler” and “Mauler 2”. Totally ruining the argument, and possibly the entire show(?), over who is the original and who is the clone.
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Vishnu Sharma
(@Vishnus99874886) reported
@PrimeVideo my app is no longer showing the download option. I have downloaded the app again after deleting but not helping. Need help here
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Eric Sylvester | Illustrator 🇨🇺🇺🇸
(@ericsylvester) reported
@Jonezee99 @PINNLAND_EMPIRE @PrimeVideo Crash and Burn!
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Randall McCarley
(@RandRendArt) reported
Anyone else have problems watching @PrimeVideo? The sound is always out of synch. Unwatchable. Don't have this problem with other platforms.
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Joey Hennessey
(@TheRealJoeyH) reported
@PrimeVideo your last update is trash. Vizio tv, fast forward and rewind is basically unusable.
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Carlos Chida
(@carloschida) reported
Terrible user experience as usual with Amazon: while watching @PrimeVideo on my iPad’s Safari, the streaming gets constantly interrupted (specially when I get a call). Some non-sense HDCP (?) message pops up.
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Amanda Coles
(@colesamanda) reported
@amazonnews This is such a spectacularly foul set of tweets that I absolutely promise you that my online purchases will be from everyone but you. Not terribly hard, tbf. And @PrimeVideo is canceled too. Lots of other options. You’re the worst. On every front.
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James Lee Johnson
(@James_Scribbles) reported
@InvincibleHQ @PrimeVideo Overall, I really liked it. Sadly, I feel like the castings for Allen, Rex, and Mark are the worst parts of the show. Seems like they spent too much time trying to snag celebrity voice actors and not enough finding the right voice for each character. Hopefully they’ll get better.
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Adam Babajee-Pycroft
(@adam_ux) reported
I don’t like to criticise the UX work other people do without understanding the context but I’m going to make an exception. Why does @PrimeVideo make it so difficult to find and resume a serious compared to nearly every other major streaming platform? #ux #ucd
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Roger Watling
(@2sticks66) reported
@Sparky_FM @PrimeVideo Only one visit per week ANPR will see to that. So if you have more than a car load you must go online and book another appt. Option B is fly tip which seems to be a favoured option by some. We are all good mate staying out of trouble
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🌈🎼Diamonds &Rust♀️🏳️🌈✌🏼
(@ZoieFanAnna2) reported
@PrimeVideo I pay you money for this service every month. Now you cut off scene action and go to commercials, insulting and then play the same friggin commercials! What is up with quality control? Shame on you
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𝗦𝘆𝗞𝗟𝟬𝗡𝗘 / 𝗧𝗖𝗢
(@SyKL0NE) reported
@smoakie257 @PrimeVideo I don't see the spelling error.
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Peter
(@PGKosmal) reported
@Jonezee99 @firstshowing @PrimeVideo Time to CRASH AND BURN
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InduKalpa (ইন্দুকল্প)
(@indukalp) reported
from
Badulāhāti, Assam
@JioCare I am a user of jio postpaid. I have tried several times to connect with customer care but no responce. My issue is my @PrimeVideo is not activating. I want a callback at my no 7002701372.
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Kaan
(@kaanbarkan) reported
Dear @PrimeVideo. It’s been 6 months since I started my membership in Turkey. I’m really supporting that u are in Turkey. But please, nothing in there. It’s garbage. 10 years old movies and 3rd quality series. How long we will continue like that? Kiss jeff for me. Sincerely.
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SpaceWalker
(@pbeau49) reported
@PrimeVideo I really like it. I have no problems with the subtitles. Characters speaking in their native languages adds to its authenticity.
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ABA
(@ABA51471) reported
@disneyplus tbh your app sucks, everyday I have loading issues, while @netflix and @PrimeVideo load flawless.
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Alonzo Mable
(@alonzo_mable) reported
@JonnyWuTang @PrimeVideo Idk but it’s trashhhhh. To the way it looks, to the buttons not working properly, etc. I literally went through a whole pack of batteries to only figure this out. Netflix works so it’s the update.
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The Commander Tavern
(@CommanderTavern) reported
@lab_proxy @PrimeVideo All work and no play makes Jack a dull boy.
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🦈Jaime Mu🦈
(@jemfabulous) reported
@PlayStation Video app is not working. Again. Why the Hell did they do away with the desktop one? That was the only reliable way to watch the videos if someone is using the PlayStation. I wish I had bought all my videos on @PrimeVideo.
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Eric Fastner
(@EricFastner) reported
Real bold move from @PrimeVideo to adopt the “Let’s have the absolute worst UI possible but also have Scrubs” business model, but it’s working for them
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Vash22
(@Vash223) reported
@PinkHatPonpo @PrimeVideo Seth Rogan was part of a good scene in Pineapple Express. No other work he's ever been involved in is good. I'm sure this is utter trash also. Are you even 30 years old yet? I doubt it.
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Real Stockton
(@RealStockton) reported
@S_DUB_in_PNW @Marc_McLovin @PrimeVideo ummmmm... You are clueless as to why I commented as I did It is a promotion for a movie it tells me it is highly rated What it does not tell me is anything about the movie hence a fully useless promotion But then, Dell my girl, you knew that was the issue. You assumed much
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Neil gardiner
(@Wolverneil) reported
@Skybound @PrimeVideo Good story though wish the line work on characters was better.
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The Darkness.
(@ViltrumiteKing) reported
@InvincibleHQ @PrimeVideo Mark is to codependent on Eve in this show...Is he ever gonna do some solo work?
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Rylend Grant
(@rylendgrant) reported
@theofficialword @Jonezee99 @PrimeVideo CRASH AND BURN!!!
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ᴮᴱSleepy Noodle ⁷
(@DramaLets) reported
My dad has been spam watching the grand tour whilst I’ve been playing a game on my laptop. It’s actually the worst? They were just making jokes about pretending to be trans to get a better car insurance deal. Real cool @PrimeVideo real cool.
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mrshaw
(@torontophysed) reported
@PrimeVideo please fix your offline playback issues #switchingtonetflix