Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (32%)
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Buffering (23%)
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Crashing (22%)
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Sign in (19%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Playback Issues | |
 Waukee |
Playback Issues | |
| Sunnyvale |
Crashing | |
| Traskwood |
Crashing | |
| Fort Washington |
Playback Issues | |
| Easton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Maher
(@mikeMaher) reported
@DaveKluge @PrimeVideo Yup. I watch YouTube TV and stream EVERYTHING and never have an issue. As you said, this is borderline unwatchable.
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Mike Maher
(@mikeMaher) reported
@MattWi77iams @PrimeVideo That's what I've seen. Some have said it looks fantastic. Mine has been pretty consistently terrible.
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Ken Howe
(@Kenneth_2nd) reported
Had to turn the game off due to how awful the picture quality is. Do better @PrimeVideo @NFL
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Matt Williams
(@MattWi77iams) reported
@mikeMaher @PrimeVideo I can only speak for myself, but my video quality is pristine. Not quite the quality of the Apple MLB broadcasts, but it’s been crystal clear with no buffering/lag. Sucks that you and many others are having issues.
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M
(@captainm3rica) reported
@PrimeVideo is trash for @NFL. Nothing but error messages and blue circles buffering.
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MR. NVRBRF
(@MrNvrBrf) reported
@PrimeVideo this is the fourth weeks# that the game broadcast is totally unwatchable. The quality is trash. Buffering constantly.
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Donnie Hale
(@adhalejr) reported
@PrimeVideo @NFL The streaming is horrible. If you’re going to be the lone broadcaster, it needs to work.
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Andrew H.
(@Squiggy_Hov) reported
@BarstoolBigCat @PrimeVideo Terrible route
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.SS.
(@Photogoofer) reported
@amazon is not ready for @PrimeVideo time. This bengals game is blurry, stuttering, locking up as always. It’s the only streaming show I have a problem with.
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Gary Young
(@GaryYou27721185) reported
@PrimeVideo why does your broadcast of TNF have problems every week??? NOT a fan of @NFL on Prime! Do better
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Bob Vorlicek
(@bobv1176) reported
@PrimeVideo pays $1B annually for Thursday Night Football. You'd think they'd have some money to omprove the quality of their feed. Or, maybe it is an @Xfinity problem.
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hopeful 2022
(@hopestress) reported
from
Waunakee, Wisconsin
Getting really annoyed with the stream quality, @PrimeVideo I need to see my Who Dey Bengals!!!
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Matt Williams
(@MattWi77iams) reported
@mikeMaher @PrimeVideo I can only speak for myself, but my video quality is pristine. Not quite the quality of the Apple MLB broadcasts, but it’s been crystal clear with no buffering/lag. Sucks that others ate having issues.
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Jeremy Patrick
(@JeremyPatrick) reported
Really enjoying this streaming quality @NFL it’s like watching a game from your phone on the road in the middle of nowhere but instead it’s at the comfort of my own home. @PrimeVideo your stream is trash btw.
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Greg Rogers™
(@grog1324) reported
@hopestress @PrimeVideo Oddly, for me anyway, this is the first Thursday game I haven’t seen any issues.
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Earl Evoy Sr.
(@EvoyEarl) reported
First time trying to watch Thursday night football since the Dolphins are on and it is painful, constant bad quality and buffering and I have the most expensive internet package available @nfl @PrimeVideo @ATT
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Maggi Cook
(@MadisonProj) reported
from
Sun City Center, Florida
@PrimeVideo what's the problem with the @MiamiDolphins v @Bengals camera work? I've seen the HS quarterback's mom iPhone video which had better quality
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Jayskiiii 🃏
(@jbdixon98) reported
@PrimeVideo FIX THE GAME AUDIO
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Eric Fouraker
(@EricFouraker) reported
@PrimeVideo video quality is horrible by the way!
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Jake Piasecki
(@PiaseckiJake) reported
Hey @PrimeVideo this @NFLonPrime video quality is straight trash. Blurry and choppy. Maybe spend a little less on #bezos space trips and fix the quality of your #NFL broadcast.
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Quickdropz
(@quickdropz618) reported
@mikeMaher @PrimeVideo Watching through Amazon Prime app on Samsung smart TV with iffy internet. No buffering, great quality, great experience.
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Kyle Gilbert
(@KyleGilbert92) reported
I have to say, these @PrimeVideo NFL games have been the highest quality football games i’ve ever seen #NFL
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DeeDub
(@d3sigN8t3dDruNk) reported
@TheRealCoach_JB @PrimeVideo @NFL Idk what all the fuss is. I've had zero issues with my TNF streams. Lol
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John Suchan
(@JohnSuchan) reported
from
Gahanna, Ohio
This Amazon TNF is terrible. Streaming is buffering. Not good for a prime time game. Embarrassing @PrimeVideo @amazon
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$ILK
(@ILK16217302) reported
@NFL how are you going to let @PrimeVideo broadcast #thursdaynightfootball and let it be such terrible quality. @PrimeVideo should be embarrassed. Please switch this back to cable TV before I stop watching.
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Stuart Jarvis
(@JarvisStuart) reported
@PrimeVideo The video quality is horrible on tonight’s game. It is supposed to be in HD but it looks like they choose the cheap video truck.
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Kek
(@onlyfortnf) reported
@PrimeVideo Fix your broadcast nobody wants to see the announcers talking. Missed a penalty replay and almost missed a whole play.
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ame
(@titansgirl2010) reported
@PrimeVideo Wish I could see it but the streaming is terrible
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Mike Maher
(@mikeMaher) reported
@bagginsisback @MattWi77iams @PrimeVideo Yeah, it seems to be a 50/50 split between people having good/bad experiences. For mine, even when it isn't BLURRY BLURRY, it's below-average video quality.
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Stephen M Bennett
(@stephen_bennett) reported
The video quality of @nfl is so much better on @PrimeVideo