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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 3: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 05:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 25% Buffering (25%)
  • 24% Crashing (24%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Wrocław Crashing 12 hours ago
Paris Buffering 15 hours ago
Asheville Sign in 23 hours ago
Sydney Crashing 2 days ago
Modesto Crashing 2 days ago
Washington Court House Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • CapnSlipp
    Cap'n Slipp (@CapnSlipp) reported

    @PrimeVideo Think about it. You're losing millions in lost subscriptions every day because people want to play-video and play-video just doesn't work a portion of the time. I'm cheap, and I can fix that issue.

  • btmartin236
    btmartin236 (@btmartin236) reported

    @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

  • MoneyMavs
    ᴹᴬᴺᴺʸ (@MoneyMavs) reported

    @WILDMANBS @NASCAR @PrimeVideo sound like a you problem

  • trevors241
    @trevors24#TEXIT🇸🇴 (@trevors241) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Idiots made it a night race. Most of us have to work tomorrow, and your product has become less than “must watch TV”.

  • Dinine03479979
    Dinine (@Dinine03479979) reported

    @Bgordo92 @NASCAR @PrimeVideo Your issue may be your internet service and not Prime’s broadcast. …. Maybe.

  • gnu_pablo
    Pablo Ferreira (@gnu_pablo) reported

    Unfortunately the telecom operator removed this month @PrimeVideo from my benefit, so I can't watch Spider. Yes! Brasil has the worst MNO in the world thank to the terrible privatization of the 1990s. Anyone working in the MNO can shutdown the internet of anyone.

  • M1keJohnsyn
    Mike Johnsyn (@M1keJohnsyn) reported

    @Bgordo92 @NASCAR @PrimeVideo Lmao. I never had a problem. Get better internet.

  • saturn91984
    TheSaturnV (@saturn91984) reported

    @orangebastard_ @GarrettSmithley @PrimeVideo The worst was when we had to endure both Jr Dale and screechy Jeff Burton at the same time.

  • wmfloyd43
    USNRET2007 (@wmfloyd43) reported

    @familybaptisttn @NASCAR @PrimeVideo Zero issues here.

  • Electronikrr
    M@ (@Electronikrr) reported

    @MattBianco91 @PrimeVideo I’m getting the opposite problem it won’t let me watch in color

  • CDN_LZN_28
    Chuck Nantz (@CDN_LZN_28) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Buffering on this type of app is almost always due to download speed on the device dropping below the minimum required. Try deleting the app and reinstalling, deleting your cache. Restart your router(or upgrade)Its almost a guarantee it isn't a broadcast issue.

  • MoxiestMox
    Moxie Million (@MoxiestMox) reported

    Anyone else hating how @PrimeVideo & @netflix have redesigned their TV interfaces to make them ike Apple TV? 🤮 Essentially making both of these suck now, too. The layout is awful!!! The pass code circle on Prime TV (@AmazonHelp) is gone, removing a key privacy/security layer,

  • reflect_decide
    D. Moneyhausen (@reflect_decide) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no issue all race

  • TheWeirderAlex
    Alex (@TheWeirderAlex) reported

    @PrimeVideo @YESNetwork @MLBNetwork for the love of god please fix the audio of this Yankee Royals game, I’m about to turn it just because of this.

  • fourmclren
    ‎☾ (@fourmclren) reported

    i wanna know the s2 one like what are janeford gonna be doing and are they gonna put “jane’s revenge” ugh it’d EAT @PrimeVideo get to work

  • eternity_comics
    Kevin Shuley (@eternity_comics) reported

    @PrimeVideo I watched 3 episodes, cant get into it, mixing noir and superheroes doesn't work, at least not with spider-man with an aging nic cage

  • WPBradley
    Bill Bradley (@WPBradley) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had an issue. More than likely its your internet connection.

  • JM4LISD
    Social-Identity-Thief (@JM4LISD) reported

    @PrimeVideo Not terrible, yet. Not so engaging I feel chained to my seat in front of my screen.

  • IAMKM85
    Kyle Markowitz (@IAMKM85) reported

    @familybaptisttn @NASCAR @PrimeVideo Had zero issues, your watching experience is based off your internet connection. If they watched it im sure they wouldnt have a problem, they most likely have the best there is to offer.

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    Can we talk about two things: 1) The camera work during a @WNBA game is terrible. The close ups while missing basketball plays is embarrassing for a professional sports league. I feel like a kid is in charge of the cameras on @PrimeVideo. Seriously this is unprofessional!!! 2) The officiating is actually worse.

  • dennyhater11
    DENNYHATER11 (@dennyhater11) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had an issue all night, maybe you should be bitching at spectrum or Verizon or whoever your internet is through

  • LegendOfRobertK
    Robert Kennedy (@LegendOfRobertK) reported

    Why is it that I pay for ad free on @PrimeVideo yet I still get ads? Is the ad free payment broken?

  • Commanders36
    The Jayden Show 🔥 (@Commanders36) reported

    This Yankees vs Royals game has no field sound. All we hear is the commentary. Someone fix this @YESNetwork @MLBNetwork @PrimeVideo

  • TDEAN2088
    Thomas Dean (@TDEAN2088) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had issues tonight

  • MrBrightside_8
    Mr.Brightside (@MrBrightside_8) reported

    @PrimeVideo Fix the damn color options, it doesn’t work on my tv and PS5.

  • JeffMiller63976
    HappiG!! (@JeffMiller63976) reported

    @PrimeVideo Sorry couldn't finish it! Terrible show, Cage was a horrible lead and that forced NY accent is terrible. Dumb.

  • NextGenReplacer
    NextGen (@NextGenReplacer) reported

    @NigeYC @PrimeVideo Which might fix the broken player issue, though I have not tried that personally

  • RilingBill
    Bill Riling (@RilingBill) reported

    @PrimeVideo It's awful. Awfully good. Good as in sucks.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Since they refuse to acknowledge the issue, maybe Movies Anywhere can help them understand that that sending customers back to them is not the appropriate course of action since the issue is not on your end.

  • EhJay33
    EhJay (@EhJay33) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bud