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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 17% Sign in (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Santiago Sign in 11 hours ago
Los Angeles Sign in 13 hours ago
Seattle Sign in 13 hours ago
Columbia Sign in 13 hours ago
New York City Crashing 14 hours ago
Menomonee Falls Sign in 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • withcharm12
    Gale (@withcharm12) reported

    Bezos laying off Americans for lazy and inept Jeets is precisely why @primevideo is down and not working. Way to go loser

  • Neo1225064
    Neo (@Neo1225064) reported

    @GradStudentHW @Jack2LOneill @PrimeVideo And im telling you, the original writers are very talented. Go watch their work. No way you'd think like this if you watched their other work.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo @AmazonMGMStudio Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

  • PointlessBish
    PointlessBish (@PointlessBish) reported

    @AmazonMGMStudio @PrimeVideo Give us the Martin Gero, Stargate series as was promised in 2025. Please don't let all that work go to waste. #SaveStargate

  • Jamie26559164
    Jamie Attwells (@Jamie26559164) reported

    @BaronDestructo I don't know what that is but can we also enlist the help of Keanu Reeves as John Wick and Jon Bernthal's The Punisher to go after the execs of @AmazonMGMStudio and @PrimeVideo for the unsanctioned cancellation of Stargate or is that too extreme #SaveStargate

  • mexillentJunior
    jesus jones jr (@mexillentJunior) reported

    @Nina7Infinity @AmazonMGMStudio @PrimeVideo The Amazon writers and producers are probably gay as **** so this will probably work out better tbh

  • Eircans
    /ɛrkæns/ (@Eircans) reported

    @klivesean @mybroadband @PrimeVideo The content is okay but I get your point. For me, Disney+ is the worst. They'll eventually outprice themselves and shut down the service.

  • FloridaMan_USA
    ☠JonJekyll (@FloridaMan_USA) reported

    @PrimeVideo I’m sure you used a Visa card to pay for it, pretty simple fix actually

  • PoetAnderson182
    Pavel M (@PoetAnderson182) reported

    @PrimeVideo We're broken because you cancelled Stargate #SaveStargate

  • ScorpionClaw
    ScorpionClaw (@ScorpionClaw) reported

    Nascar on @PrimeVideo is terrible. Whoever thought this was a good decision @NASCAR should be fired. The video stops, buffers, and pixelates. Gives me the perfect excuse to get up and stop wasting my Sundays.

  • clivegasm
    Dee (@clivegasm) reported

    @PrimeVideo What is broken is #Stargate. Fix it!

  • klivesean
    Klive Sean (@klivesean) reported

    @mybroadband @PrimeVideo content is terrible. It is not relevant to the audience in South Africa. A mere price war will not help Amazon against Netflix and Disney+.

  • RagbraiScott
    Scott🇺🇸 (@RagbraiScott) reported

    @PrimeVideo is the worst place to watch @NASCAR . You can't watch it recorded until AFTER it's over. Otherwise you will find out who won. What BS!!!

  • JustCuz55545537
    Cuz (@JustCuz55545537) reported

    @Jack2LOneill @PrimeVideo Holy ****, I totally forgot about War of the Worlds, by far the worst movie produced this decade.

  • DrDude1985
    Chris (@DrDude1985) reported

    @SGFansUnited @AmazonMGMStudio @PrimeVideo Ive been very bitter and abrasive, I can't deny that. Ive said awful things about them. Nothing harmful, just how infuriated I am of the ridiculousness of the nature of their decisions and how sick of "the message" I am. I will turn it around and play nice. Best I can, anyway

  • fbcregan
    Regan Stoops (@fbcregan) reported

    Ugh, trying to catch up on Jack Ryan on @PrimeVideo and it's borderline unwatchable. Commercials literally every 5 minutes of show on a service we pay for. What a terrible service.

  • mrx1983
    mrx1983 🦄🌈 (@mrx1983) reported

    @PrimeVideo be happy that i need your free shipping, because i would have cancelled otherwise my subscription to your service now. cancelling of stargate is a terrible decision, i just want you to know that. probably wasn't a good idea that amazon bought mgm after all.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @IanRunkle THIS! @AmazonMGMStudio @PrimeVideo - Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

  • CurtisPeters
    Curtis (@CurtisPeters) reported

    @Owls_4_America @Dark_Asgard_ @PrimeVideo I am not alone in this opinion, it lacks creativity. It’s more slop and sets a terrible standard for media of the future. would be used to create a future srargates instead of what we know and love. The human element removed.

  • Josh_Pactor
    Josh Pactor 🎗️ (@Josh_Pactor) reported

    Yes. Absolutely. @PrimeVideo 's decision here is literally the worst. The show's original charm stands on its own.

  • bazanovic
    human being human (@bazanovic) reported

    @PrimeVideo I couldn’t get past the terrible CGI of him flying around in the first three minutes.

  • memyselfandmaga
    Nicholas Radoszewski 🍊 (@memyselfandmaga) reported

    @PrimeVideo I dont get it. Just like I dont get Canceling Stargate made by Stargate writers. In the midst of terrible tv/movies that are trashing current "cinematic universes," why are you continuing the failure trend, instead of doing something awesome? #SaveStargate

  • spudhawg
    Will, politically homeless once again (@spudhawg) reported

    @PrimeVideo I’d much rather have Stargate. That’s a quality franchise people actually like.

  • TheOberJan
    Jan (@TheOberJan) reported

    @AmazonMGMStudio @PrimeVideo Step 1 of reviving a franchise like this has to be gathering the fandom again and letting it bring in new people, not alienating it and showing that it's not worth sticking around. #SaveStargate and let @martingero finish his work!

  • CarmineCarabas
    Jojo (@CarmineCarabas) reported

    Leverage Redemption. Constantly trending on #Amazon. Cancelled. #Stargate. New series announced. Huge support online. Cancelled. @PrimeVideo don't make quality original content anymore. @netflix, you have a chance to be a hero to two large sets of fans and pick up some subs.

  • red_maneSC
    The Red Mane (@red_maneSC) reported

    @AnthropicDualiT @PrimeVideo Amazon's biggest issue is thinking the "hardcore" or "original" fanbase isn't enough. It needs to appeal to "non fans" as well. Pretty sure they said something similar about another show but i can't remember which. "We want it to appeal to more than just the fanbase."

  • penheadlary
    pen ➐ (@penheadlary) reported

    @PrimeVideo @amazon Yall have the worst ******* customer service. Yall will do any and everything to not have to speak. I should have to go through hell and back to talk to a HUMAN BEING ON A CALL FOR AMAZON

  • LittleF13678220
    Little Fan (@LittleF13678220) reported

    @1Nerddragondad @LVMandM9onPrime @PrimeVideo No one forces ypu to watch it, no one forces you to comment here, so this **** problem is on you only.

  • CarmineCarabas
    Jojo (@CarmineCarabas) reported

    Leverage Redemption. Consistently trending on #Amazo . Cancelled. Stargate. New series announced. Cancelled. @PrimeVideo don't produce quality original content any more. @netflix you have a chance to be a hero to two large sets of fans...