Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (27%)
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Playback Issues (23%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Crashing | ||
| Playback Issues | ||
| Buffering | ||
| Crashing | ||
| Playback Issues |
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Quinn Trades
(@24_Investing_Co) reported
@damienwoody @NFL Only thing worse is the crappy provider @PrimeVideo where there’s problems every week for many watchers. Many have problems with sound, screen quality, and many other issues.
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Paul Andrews
(@paulfromQtown73) reported
@Jaguars @PrimeVideo Prime needs to fix their feed, so blurry!
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Steven Turner
(@srturner67) reported
Is it just me or does the quality of @PrimeVideo suck during #TNF ?
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FFKing813
(@FFking813) reported
Hey @PrimeVideo if you are gonna play these terrible games on #TNF, you could at least make it a clear picture. This whole operation is a clown show. #TNFonPrime
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AJ Shannon
(@aj_shann12) reported
@JeffBezos can u fix the crowd noise on TNF @PrimeVideo it’s turned down way too low
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brian hayes
(@brianhayes47) reported
I watch football on @PrimeVideo with next gen stats so I can see what a terrible human I am
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Peter Allan
(@Hundo_Pete) reported
@PrimeVideoCA fix your app on Xbox Series X. No sound on anything. It's not my Xbox or settings, it's not my TV, it's not my HDMI cable. Every other streaming service has audio. #PrimeVideo #FIXIT
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JMJ
(@JMJHYPM) reported
Another terrible TNF game. Sacrificing the product for money. #NFL #NFLTwitter #PrimeVideo
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Danny Rebraca
(@dannyreb8) reported
Thanks @PrimeVideo for this broadcasting quality, looks like I’m watching the game on a tv from the 1800s. Get football back to free broadcasting and far away from prime video
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sajjad.er
(@sajad3867) reported
@amazon @PrimeVideo Hello, I am an Iranian youth who is not in a good financial situation due to the situation in Iran and I am trapped. If you can help me, please help me Trc20 usdt TQ3SJJNUej75mAkURNhh6d2axvunhsx9Ub
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Whaddayaupto Inc
(@whaddayauptoinc) reported
@PrimeVideoCA fix your app on Xbox Series X. No sound on anything. It's not my Xbox or settings, it's not my TV, it's not my HDMI cable. Every other streaming service has audio. #PrimeVideo #FIXIT
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Ja Moor
(@ja_moor) reported
@PrimeVideo I just watched Slash/Back. You all rated it with 4 1/2 stars. Your raters are terrible. Btw, few of your high rated horror movies are scary.
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Tony Clean Hand Taylor
(@hand_clean) reported
@ByHeatherLloyd @NFL @PrimeVideo Still terrible even tonight
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Patrick Conroy
(@RickRoy_34) reported
@PrimeVideo Honestly, I feel bad Amazon was tossed these terrible games. Al Michaels and Herbstreit need to be let loose. Such a great crew. Al sounds like he is just over the terrible plays by half. Every single week.
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Big_Al_26
(@Big_Al_26) reported
@PrimeVideo hey can can you fix your feed? I’ve seen 80’s porn with better resolution ffs
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International Investor | Giving Back
(@stonks_to) reported
@PrimeVideo figure out live stream for Thursday night football… your terrible.
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Tony Clean Hand Taylor
(@hand_clean) reported
@PrimeVideo picture quality for Thursday night football is terrible #TNF
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Jeff Jacobs
(@AlphaMaleJMJ) reported
@PrimeVideo can we get the audio and video to match up during an @NFL broadcast this season? It's week 16, a big boy broadcast doesn't have consistent issues 4 months into the programing #failing
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Emotionally Nonchalant
(@cantfaketheFONK) reported
@PrimeVideo y'all have the worst nfl cameras ever
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John James
(@8YouKnowWho8) reported
@PrimeVideo Picture quality is mid
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Brian Chiles
(@brianchiles70) reported
@PrimeVideo got Trojan horsed by @NFL … These games are terrible!
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Jeffrey David 🎣✝️
(@Bobwehadababy_) reported
I don’t want to hear I have a low band width or this and that. @PrimeVideo is the only app I have problems with live streaming. I can’t enjoy @NFLonPrime because it’s constantly buffering. @NFL This was a fun experiment but no more
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Bob Faricy
(@RJFaricy) reported
@PrimeVideo - your interface needs a lot of work. You have the money. Get to it.
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Clarice Walker
(@reicepcs5) reported
@PrimeVideo The issue isn’t fully resolved yet. Episodes 6-8 were constantly turning and going out and in. Very disappointed with the way this is going.
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riz
(@rizzle_703) reported
Anyone else’s @PrimeVideo not working tonight for #TNFonPrime
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Luis Barnes
(@LuisMBarnes) reported
@PrimeVideo Jack Ryan Season 3, Episode 6, half way, no video, just sound, all the way to the end. First half? No problem. WTF!?
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Dustin Barnard
(@theragingbeard) reported
Huge mistake by @PrimeVideo for playing Simply Having a Wonderful Christmastime by Paul McCartney. What an absolutely terrible decision. Someone should get **** canned for that decision and at the very least go straight to hell. #JAXvsNYJ
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Scott Nations
(@ScottNations) reported
@WeLivetoServe @PrimeVideo I mean the technology. Finally got it to work but it took 15 minutes.
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BRO Team 6
(@BROTeam6) reported
@PrimeVideo I opened up the Prime Video app on my 1 year old Samsung TV to continue S3E1 of Jack Ryan and I had to scroll down (wasn’t on “continue watching” OR main page). Main page was an NFL rerun. I don’t even watch NFL. Fix the app or fix the algorithm.
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Miguel Seriñá
(@MiguelSerina) reported
@LOTRonPrime @PrimeVideo The worst serie