Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/15/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainMadrid Sign in
United StatesLeicester Playback Issues
SpainAzuaga Buffering
United StatesMadison Buffering
United KingdomLondon Buffering
IndiaHyderabad Sign in
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • mdcfc88 Mark (@mdcfc88) reported

    Picture quality on @PrimeVideo for #LIVTOT game is dreadful! Obviously can’t cope with numbers

  • karlgardiner Karl Gardiner (@karlgardiner) reported

    Problems with #LIVTOT on #AmazonPrime #PrimeVideo

  • joshhodge81 Josh Hodge (@joshhodge81) reported

    @PrimeVideo fancy sorting out your multi million pound streaming service please, I’m trying to watch the Liverpool game. If your servers can’t handle the traffic don’t buy the content ffs

  • stejacjam stejacjam🏴󠁧󠁢󠁥󠁮󠁧󠁿🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@stejacjam) reported

    @PrimeVideo not working prime is down.

  • Davebeebsen cosmosmallbottom (@Davebeebsen) reported

    @JamesArthur23 @PrimeVideo Awful for rugby too

  • chipflex85 chip (@chipflex85) reported from Gloucestershire, England

    @PrimeVideo u takin the piss all games work except liverpool!

  • sebulr the exploding boy (@sebulr) reported

    @AshJarvis @PrimeVideo Is it broken? Glad I missed the Leicester game

  • Nicollers1975 Ian Nicolle (@Nicollers1975) reported

    @PrimeVideo @primevideouk Unable to watch #LIVTOT on Prime Video. Other matches work fine. Please resolve ASAP!

  • rhyslmw Rhys⚽ (@rhyslmw) reported

    @JamesArthur23 @PrimeVideo Nope, I'm watching it with no issues

  • gillingsm1 Mr G (@gillingsm1) reported

    Wow Amazon you are absolute shite, I can’t even get onto live sport @PrimeVideo. This is terrible, please leave live sport to the professional like @SkySports . Unbelievable

  • HallettWill ⚒Will Hallett⚒ (@HallettWill) reported

    @PrimeVideo watching West Ham vs Crystal Palace and the commentary is driving me insane. The lady commentator is awful not her knowledge but how she. Keeps. Stoping when. She’s taking. Driving me mad.

  • G2theb4 The Scouse Nomad (@G2theb4) reported

    Mark Clattenberg what was your opinion of the handball? Mark clattenberg :- “if I speak I am in big trouble” #LIVTOT #PrimeVideo

  • mortispur David J. Mortimer (@mortispur) reported

    So glad I paid for @PrimeVideo Worst streaming service I've had. Keeps kicking me out of the game. #nothappy

  • Ellis_Rawlinson Ellis Rawlinson (@Ellis_Rawlinson) reported

    @PrimeVideo Any reason it’s not letting me watch the match? Bit of a joke how much we are paying for it to consistently not work.

  • TonyPay08689589 Tony Payne (@TonyPay08689589) reported

    @PrimeVideo your video quality is terrible on the football!!

  • ofruby MHbod (@ofruby) reported

    .@PrimeVideo #LIVTOT not sure what is worse, the Spurs attack or the streaming quality

  • HotelsAndMoney Hotels And Money (@HotelsAndMoney) reported

    @PrimeVideo fix your sports coverage so people can actually watch the Liverpool game. So frustrating 🤬

  • smartinaus1975 Stephen Martin (@smartinaus1975) reported

    Anyone else’s prime not working. Annoying! @primevideosport @PrimeVideo @AmazonUK during the Liverpool vs Spurs game.

  • PAFC9169 Dan Underwood (@PAFC9169) reported

    Anybody else having issues with @PrimeVideo #LIVTOT

  • FplMarksman FPL_Marksman (@FplMarksman) reported

    @Salym @PrimeVideo @primevideosport Same issue. Absolute joke.

  • TheGurn1972 Mark Gurney (@TheGurn1972) reported from Felsted, England

    How poor is the @PrimeVideo picture quality? #COYS #LIVTOT

  • nessandandy 𝕽𝖔𝖘𝖈𝖔𝖊 (@nessandandy) reported

    @stevechudley1 If only it appears to have crashed as my screen is blank and now getting an error message. Come on @primevideo sort it out 😡

  • iainmac75 Iain Mc Guinness (@iainmac75) reported

    @HornyGreenwood @PrimeVideo Yeah, wasn't an issue for the Leeds game and doesn't seem to be a problem for the other 2 8o'clocks

  • JohnLastActor John Last (@JohnLastActor) reported

    My favourite part of the #LFC match is the error message and blank screen #PrimeVideo keeps giving me across lots of different devices. And how @primevideouk @primevideosport cut out right in the middle of me watching it.

  • ryan_derrick ryan derrick (@ryan_derrick) reported

    @JamesArthur23 @PrimeVideo The apps are shite mate, use it in a browser and it'll work

  • Plumbley11 𝙻𝚊𝚌𝚎𝚢 𝙿𝚕𝚞𝚖𝚋𝚕𝚎𝚢 (@Plumbley11) reported

    @PrimeVideo constant problems when watching @premierleague football!!!

  • JTurns530 Jacques Turner (@JTurns530) reported

    @PrimeVideo @primevideosport sort your **** out. The Liverpool vs Spurs is not working and we’re nearly 30 minutes into the game #shiteservice

  • hough_james90 James hough (@hough_james90) reported

    @PrimeVideo have the worst football coverage going

  • ShrnThomson sharon thomson (@ShrnThomson) reported

    @JamesArthur23 @PrimeVideo No I’m watching it with no problem

  • Dan05412506 Bailey (@Dan05412506) reported

    @PrimeVideo sort your shitty service out!! 15 minutes into the football and it's not working. Fix it or give it back to sky sports, useless