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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Monthermé Video Quality 6 hours ago
Brisbane Crashing 8 hours ago
Oceana Crashing 9 hours ago
Los Angeles Sign in 12 hours ago
Midlothian Sign in 16 hours ago
Township of Evan Crashing 18 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TotesNotLurking
    I can not be named (@TotesNotLurking) reported

    @PrimeVideo It's a shame that some of us can't watch the show in black and white because you failed to put up a separate link to view the show in black and white. When I reached out to tech support, they blamed Roku. This is weak. It is entirely within your power to fix this, fix it.

  • MichalLepsik
    MZY (@MichalLepsik) reported

    @AmazonMGMStudio @PrimeVideo You have disappointed us. Fix it!

  • ZukNach
    Zukünftige Nachrichten (@ZukNach) reported

    @AceRumble @PrimeVideo Initially had the same problem with my FireTV. Figured out I had to disable HDR in the Prime Video app settings. Now when I play an episode, it prompts whether I want B&W or Color.

  • ghartman02
    Greg Hartman 🇺🇸 (@ghartman02) reported

    @GarrettSmithley @PrimeVideo I just cannot get it to work. A few hours ago, I went on Amazon, clicked the NASCAR thing watched some rain delay, but now it's just a spinner.

  • Stargayte
    Philippe 🇨🇦🇪🇺🇨🇵🇨🇭🏳️‍🌈 (@Stargayte) reported

    @jondelarroz Already cancelled my @PrimeVideo subscription today, selling my Amazon stocks tomorrow. I guess the last thing is to be loud about what a terrible idea it was to kill this show. #Stargate

  • BucsReportNFL
    Bucs Report (@BucsReportNFL) reported

    @koufaxthegreat @PrimeVideo Exactly what issue are you taking up? Or are you just another insecure, angry white boi?

  • nerd_cookies
    Nerd Cookies (@nerd_cookies) reported

    @disparutoo @AmazonMGMStudio @PrimeVideo It's absurd that they're not aware of what that would do to fan sentiment. It's a wildly aggressive move and totally unforced error. They could make up any other excuse but they clearly want fans to know that we don't matter to them.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • LePaul232301
    Lloyd588 (@LePaul232301) reported

    @PrimeVideo Can you have any more ****** commercials when a crash happens?

  • roman_chab
    Roman Cháb (@roman_chab) reported

    @SGFansUnited I just canceled my @PrimeVideo and my subscription. I will not support anyone who gives a **** to their fans. A clear sign that MGM is in the worst hands and besides #Stargate, these idiots will ruin other great brands right @AmazonMGMStudio ?

  • LittleF13678220
    Little Fan (@LittleF13678220) reported

    @1Nerddragondad @LVMandM9onPrime @PrimeVideo No one forces ypu to watch it, no one forces you to comment here, so this **** problem is on you only.

  • chrisquintano
    Chris Quintano (@chrisquintano) reported

    @PrimeVideo Too bad they are terrible in both formats

  • LarryPeter1974
    Larry Peter (@LarryPeter1974) reported

    Is it just me or is this race on @PrimeVideo terrible? I am watching it on 2 different medias and they both freeze up or go fuzzy constantly. Anyone else? @NASCAR

  • SonOfAWookiee
    Matt 🇦🇺🏳️‍🌈 (@SonOfAWookiee) reported

    @BaronDestructo Well, this just sucks. Terrible decision @PrimeVideo @amazon

  • ifritsorcier
    XP (@ifritsorcier) reported

    it could work as animated… or live action…. i can get a pitch bible together @netflix @PrimeVideo

  • StoryBeats
    DPapas (@StoryBeats) reported

    @boon_boy_adge @PrimeVideo I've seen new guy issues at companies before. This Blair Fetter who chased out the 2 execs advocating for Stargate probably has some buddies in mind to do the sucky version.

  • arch_diamond
    Star Diamond Arch (@arch_diamond) reported

    @PrimeVideo Now there is a problem

  • starrygalx1s
    deanalliecat66 (@starrygalx1s) reported

    @tryquinn got DeanAllie back from @PrimeVideo post just an hour ago. Help 😭

  • Drew_Sully
    Drew (@Drew_Sully) reported

    @SNYtv @PrimeVideo please fix the issue where you leave me on "stay tuned" while multiple innings pass. It's been happening for months.

  • silverfoxx6
    ᎫᎪᎦᎾᎯ ⛳️🥎🏌🏼‍♂️ (@silverfoxx6) reported

    @NASCAR on @PrimeVideo is still using the Fox and NBC ticker on the side of the screen covering up part of the track and racing, while the top of the screen is showing the sky and nothing else. Please fix it. It’s old, we hate it, and it covers way too much!!!

  • DrDude1985
    Chris (@DrDude1985) reported

    @SGFansUnited @AmazonMGMStudio @PrimeVideo Ive been very bitter and abrasive, I can't deny that. Ive said awful things about them. Nothing harmful, just how infuriated I am of the ridiculousness of the nature of their decisions and how sick of "the message" I am. I will turn it around and play nice. Best I can, anyway

  • _Ashaman
    Ashaman (@_Ashaman) reported

    This is the worst thing @amazon has done F#ck you @JeffBezos @PrimeVideo

  • daleando86
    Dale (@daleando86) reported

    @111O1O1O11O @PrimeVideo I've got a boss telly thanks you two bad meffs, its the prime app its giving me the options in the side menu but I can't select anything the options don't work...its **** in black and white...that whole nonsense was cool once with Sin City its just crap now

  • kracik_adam
    Adam Kracík (@kracik_adam) reported

    @PrimeVideo Yo amazon just stopping by to tell you how much you suck. I am dropping amazon. Go to hell. Worst company. If you wanna go the way that people like what you do so you cancle it, than you have nothing to offer. Bye.

  • TheOldestGamer1
    TheOldestGamer1🐊 (@TheOldestGamer1) reported

    @Nina7Infinity @PrimeVideo @AmazonMGMStudio I'm locked in until November; however, I'll send the cancellation notification when I get home from work. It'll cost me being able to watch Season 3 of Fallout, but so be it.

  • MrNanobubble
    The White Water Company (@MrNanobubble) reported

    @AnthropicDualiT @PrimeVideo This makes me unbelievably sad. Movies and TV are broken.

  • CarmineCarabas
    Jojo (@CarmineCarabas) reported

    Leverage Redemption. Constantly trending on #Amazon. Cancelled. #Stargate. New series announced. Huge support online. Cancelled. @PrimeVideo don't make quality original content anymore. @netflix, you have a chance to be a hero to two large sets of fans and pick up some subs.

  • WheezinNugs
    Wheezin The Juice (@WheezinNugs) reported

    @PrimeVideo Except, as you know, it doesn't ****** work! Jus upload both versions or change the interface! It shouldn't be this difficult... 👎🏼👎🏼

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • PSU_Lion_commit
    Back2Dust (@PSU_Lion_commit) reported

    how am I just now realizing that @PrimeVideo has content that absolutely laps Netflix in terms of quality?