Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/19/2026 14:50

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesEugene Crashing
FranceClermont-Ferrand Crashing
CanadaBarrie Buffering
FranceLyon Sign in
SpainCalafell Sign in
United StatesCentreville Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • anapoli921 Anita Loeb Napoli (@anapoli921) reported

    @PrimeVideo FIX THE YANKEE GAME PROBLEM. I’m perplexed. Which organization is worst?…@PrimeVideo or @Yankees ?

  • snarkybrowngirl Dippity-bix Cocoa Bomb Footy Frank (@snarkybrowngirl) reported

    First world problems, but @PrimeVideo has consistently had the newest episode of Drag Race available the next day by noon EST, but not last weeks or this weeks. So I can’t look at any social media until it’s available to avoid spoilers.

  • ThePerfectH Harsh (@ThePerfectH) reported

    Why is @PrimeVideoIN @PrimeVideo not working on @brave ?

  • Rich_Graff Rich Graff (@Rich_Graff) reported

    @PrimeVideo Carlos Beltran is a Terrible broadcaster!

  • LaurieDensen LaurieDensen (@LaurieDensen) reported

    @PrimeVideo It’s a terrible broadcast….shaky and delayed. Much like a movie instead of live action.

  • michsmit05 Michelle Smith (@michsmit05) reported

    @kidofseph @PrimeVideo @MLB Terrible!

  • Fei643949085 Fei6 (@Fei643949085) reported

    @PrimeVideo I beg you all, my account was suspended by mistake for 280 days, and the appeal materials submitted in the account backend were not reviewed. During this period, I sent 189 emails to Amazon seller support requesting help, but they were closed without reply.

  • mibax1219 Ferkudi (@mibax1219) reported

    Hey @PrimeVideo if you’re going to show the @Yankees game, can the footage not be choppy?!? Looks awful. Ball and players running are skipping

  • AndrewMcPats Pat McAndrew (@AndrewMcPats) reported

    So the #yankees are on @PrimeVideo but it’s saying that I can’t watch it because it’s “geo-restricted” and I need to buy the MLB extra innings package. Anyone else having this problem? @craigcartonlive

  • anapoli921 Anita Loeb Napoli (@anapoli921) reported

    @PrimeVideo PLEASE, for the sake of all that is still pure and simple in the world, fix the problem that is interfering with me watching the @Yankees in the NY metro area. This is technology at its worst.

  • sweetclafoutis Donna Ng (@sweetclafoutis) reported

    @reneehf @PrimeVideo @MLB I tuned in to the last couple of innings on Prime and agree the stream quality was poor. Lots of noise and buffering. Ugh. And I was on Optimum cable internet. Regular streaming on other apps was fine.

  • KimNeuherz Kim Neuherz (@KimNeuherz) reported

    @PrimeVideo you better fix that Grey's Anatomy situation RIGHT NOW!! ... I was in the middle of S4 !!! 😭😭😭😭 worst day ever -.-

  • Linster55 Linster! (@Linster55) reported

    @PrimeVideo @MLB hates its fans remember that...the Prime broadcast is awful

  • ryu_raj Ryu Raj (@ryu_raj) reported

    @PrimeVideo @primevideonl Appletv app is not working dor a couple of days now. Is there an issue or is it just mine?

  • sjross2 Scott Ross (@sjross2) reported

    @PrimeVideo Doesn’t work in Central NJ—so annoyed

  • raulo78 raulo🇵🇷 (@raulo78) reported

    @PrimeVideo Blackout if you live in NY that doesn't help

  • pasta26mc Noelle (@pasta26mc) reported

    Any ones else can’t get @PrimeVideo to work? I just keep getting the “problem occurred” error.

  • The_Gardener14 Gardener14 (@The_Gardener14) reported

    @PrimeVideo You advertise that “Green Wing” is on your platform but if you check again, it is NOT? How can I complain about “False Advertising”. Your contact form does not work it’s caught in a loop & does NOT indicate where or how to send a complaint.

  • anapoli921 Anita Loeb Napoli (@anapoli921) reported

    @rmg_1207 @PrimeVideo I called @PrimeVideo to complain. They claim it’s a mishap and they’re trying to fix it. I call “FOUL”!

  • OlivierCaty olivier caty (@OlivierCaty) reported

    @johnmarkharris @PrimeVideo @jasonrileywsj Just watched it. Knew T.Sowell before but didn’t know his work on late speaking. Thanks

  • Jai69saharan Jai Saharan (@Jai69saharan) reported

    UI of @PrimeVideo video just doesn't work why @amazon can't fix this are all there developers just there to sleep .#fixprimeui

  • kasekesy kasek (@kasekesy) reported

    @GameSpot So I’ll have to pay more to watch at my house or put a movie on in the background at work? Well guess it’ll be time to cancel then and stick it out with @disneyplus and @PrimeVideo

  • Yaztastica Laura Yasinitsky (@Yaztastica) reported

    @PrimeVideo any idea when the @RuPaulsDragRace finale will be up??? I have the season pass and don’t understand how *every* episode is uploaded immediately UNTIL the finale. This happens *every* season. PLZ FIX!!!

  • michsmit05 Michelle Smith (@michsmit05) reported

    @NJBroncoguy84 @BeingLisa831 @PrimeVideo They have been playing this same style of baseball for over 10yrs it doesn’t work!

  • grantinaguilera grantina_aguilera (@grantinaguilera) reported

    @PrimeVideo what is your issue not releasing the final ep of #rpdr on time. It’s too early to be this annoying.

  • TerriDelCo Terri D Collins 🇺🇸 🌹 (@TerriDelCo) reported

    @PrimeVideo @YESNetwork @Yankees My "issue" is that the Yankees are on Prime.

  • DebonaireToast DebonaireToast 🍞🥂 (@DebonaireToast) reported

    Prime Video has the absolute worst track record of any streaming platform for currently airing programs. I highly recommend NOT buying any seasons from them. They have zero commitment to reliable service or maintaining the programs properly. Get your **** together, @PrimeVideo

  • Kris_Sipper K-Rob (@Kris_Sipper) reported

    Bro this whole streaming Yankee games is ******* terrible … keeps cutting out cmon man @PrimeVideo

  • jasondeanny Jason Schwartz (@jasondeanny) reported

    @lwmarsha @MLBTV @PrimeVideo Funny thing is I’m using AT&T but if I use my girlfriend’s phone using my same MLB account sitting right next to me using Verizon I can use the MLB app. They really need to fix this instead of pissing everyone off.

  • josephpalumbo4 Joseph Palumbo (@josephpalumbo4) reported

    @NYCisonfire @PrimeVideo Terrible business decision