Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/17/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Sign in (27%)

    Sign in (27%)

  2. Buffering (27%)

    Buffering (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRockledge Buffering
United StatesChicago Playback Issues
United StatesNeedham Buffering
United StatesTorrington Crashing
United StatesDallas Playback Issues
United KingdomLincoln Playback Issues
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • matchdaymum 💙Kaz 👩🏻‍🦰👱🏻‍♂️👩🏻🐶🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇱🇪🇺 (@matchdaymum) reported

    Ridiculous to be watching on mute because @PrimeVideo have yet to sort out their issues with sound(and yes- I’ve tried different devices both on WiFi and on 4G) Get it sorted! @andy_murray #IndianWells #tennis

  • JMAldrich2 J. M. Aldrich (@JMAldrich2) reported from Mentor, Ohio

    @PrimeVideo Hey. Having an issue with the app. At first it circled (tiny diamond at bottom of screen) and then I got a message to try again later. Now the big blue circle is spinning and it and the screen is flickering. What gives?

  • Max_theArtist Max Caulfield 🇺🇸 (@Max_theArtist) reported

    @BigBrother1988 @PrimeVideo Had a terrible ending

  • YanivC YC (@YanivC) reported

    @AmazonHelp What kind of crap response is this? This is @amazon @PrimeVideo at its worst. Canned response to a ghost form. Come on! Idiots

  • Emily_Hank_Vlog Emily Hanz (@Emily_Hank_Vlog) reported

    Wow…. @peacockTV is literally the worst streaming app that exists. And that’s saying a lot because let’s not forget @PrimeVideo

  • HenderClaire Dame Clair La Croix🌻💖🧚🏻‍♀️💙 (@HenderClaire) reported

    @PrimeVideo The live coverage audio of the @andy_murray match at #indianwells2022 is absolutely awful! Keeps jumping and crackling! It’s unwatchable! 🤬

  • MoGon09 Maureen Gonzalez 🍊 (@MoGon09) reported

    @emilykellyc @PrimeVideo @MaiselTV I didn’t understand the last 2-3 minutes? Can u help explain ? Why was she looking at the Gordon Ford show ?

  • Brrennaneu Jack Brennan (@Brrennaneu) reported

    Fix this audio translate bullshit and let us watch it with subtitles, this is a massive fumble @PrimeVideo @primevideouk #MotoGPUnlimited

  • tottenhamsam Dame Samantha Knope (@tottenhamsam) reported

    Fix the sound please, @PrimeVideo!

  • fobosophy fob-osopher, BA, MAx2, PhD; nothanksbenshapiro (@fobosophy) reported

    @denkmit Will you please also help find out why @PrimeVideo skipped Asia?! I’ve checked Thailand Singapore HK Korea Taiwan. Not there. But I checked Italy, South Africa, Ireland etc it’s fine. Dorna didn’t require a global release when they agreed to the show/platform!? 😡

  • SeanADaniels Sean Daniels (@SeanADaniels) reported

    @PrimeVideo Mamaw was about to fix some pork chops if you all wanted to come over? April has to go in the morning to have her toe removed so they wanted to go ahead eat tonight before she had to leave.

  • bluuu88 blu (@bluuu88) reported

    @PrimeVideo pls fix the sound.. indian wells is unwatchable rn

  • swhelband Simon Whelband (@swhelband) reported

    Hey @PrimeVideo the sound of your WTA live feed of the Raducanu match is utterly borked. Had to mute it's so bad, any chance you can fix?

  • Max_theArtist Max Caulfield 🇺🇸 (@Max_theArtist) reported

    @BrianSchlosser @PrimeVideo Terrible ending

  • BridgeShahin Bridget (@BridgeShahin) reported

    @PrimeVideo @primevideosport hey Prime Video - your transmission of the Raducanu v Martic match that 3rd set live has gone bonkers! Checked my WiFi & not the issue- #tennis #EmmaRaducano #BNPParibasOpen

  • Plebiathan_Haui 👁️ Tío Haui 🇵🇷 x - Coheed & MotoGP Stan (@Plebiathan_Haui) reported

    @motorstar93 Hey @PrimeVideo fix it. Just flip the switch, I know it ain't hard.

  • jezebelmary DMcC (@jezebelmary) reported

    @PrimeVideo Terrible season.

  • Plebiathan_Haui 👁️ Tío Haui 🇵🇷 x - Coheed & MotoGP Stan (@Plebiathan_Haui) reported

    @motomatters @PrimeVideo Fix it @PrimeVideo. Y'all can fix that **** RIGHT NOW and there's zero reason not to.

  • Andrewcjones86 Andrew Jones (@Andrewcjones86) reported

    @AmazonHelp @PrimeVideo We're all experiencing issues we can't do anything. It's your end lol

  • TheDailyTweet2 The Daily Tweet (@TheDailyTweet2) reported

    @UploadOnPrime @PrimeVideo Season 1 made me so angry. I quit smoking after a 40 year habit with the help of vape 10 years ago and I'm in great health now, my doctor is pleased. I call Bullshit on your anti-vape agenda! False Information about vape will only kill more smokers who need to quit. Grrrrrrr..

  • komeara KatetheKate (@komeara) reported

    @PrimeVideo the sound is gone on the Raducanu tennis match, v fuzzy. Please fix, thanks

  • maryeilmicdom Mary Quigley (@maryeilmicdom) reported

    The joy of finding I could watch the tennis rather quashed by the sound quality. Someone at @PrimeVideo needs to adjust the ****.

  • NutsoMusic Lafáette (@NutsoMusic) reported

    @PrimeVideo Show/season was good and smart but the problem was that it was to short.

  • KDejiO Deji (@KDejiO) reported

    @motomatters @PrimeVideo Hope @themdpstudio can advocate for it to be fixed so their work isn't destroyed

  • tyler_wessling Tyler Wessling (@tyler_wessling) reported

    @PrimeVideo Amazon prime video is probably the worst streaming platform.

  • LeeNoble20 Lee Noble (@LeeNoble20) reported

    @PrimeVideo our live stream of the Tennis - Emma Raducanu; has terrible sound. It’s really crackly and breaking up a lot; can’t even hear anything. Definitely not an issue with our end/TV as other channels fine?

  • ginnymilling Ginny Milling (@ginnymilling) reported

    @lizzo @PrimeVideo Oooo I'm curious about this!!! And how do I sign up to help behind the scenes?!?! #plz

  • MarriedtoJZF Pink Paradise the Bald Head Bandit (@MarriedtoJZF) reported

    @PrimeVideo Luke really made this season!! I knew the download won’t gonna work when he set up the covers on the couch & was like “🗣Just in case!!!”

  • tennisontelly Tennis on telly 🎾📺🇬🇧 (@tennisontelly) reported

    @cassa748 @PrimeVideo Sorry, I don't work for them so can't answer that.

  • TheDaliMale The Dali Male........ be kind❤️🇺🇦 (@TheDaliMale) reported

    @Carodarcy C’mon @primevideouk @PrimeVideo ..... sound quality on Indian Wells tennis is terrible. Watching with sound turned off. What’s happening??