Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/13/2026 04:25

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (26%)

    Buffering (26%)

  3. Crashing (23%)

    Crashing (23%)

  4. Sign in (20%)

    Sign in (20%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesQuincy Buffering
United StatesRoseville Crashing
United StatesChicago Crashing
United StatesTitusville Buffering
United StatesMyrtle Beach Sign in
United StatesNew York City Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • chamoas ChaMo (@chamoas) reported

    Remember the time when @blackbuster didn’t work with @netflix and they disappeared, how the tables turn! I watched that doco on @PrimeVideo, guess will keep that subscription.

  • oniotaku101 John Jones (@oniotaku101) reported

    @PrimeVideo @HarlemOnPrime @amazon should create a documentary on terrible they treat employees and customers!

  • JoeMuscato Joe Muscato (@JoeMuscato) reported

    @PrimeVideo @JLo @joshduhamel Terrible movie! We shut it off after 45 minutes!

  • deano_5150 Dean Atkins (@deano_5150) reported

    @PrimeVideo @JLo @joshduhamel It was terrible

  • HattedGhost HattedGhost (@HattedGhost) reported

    The new @PrimeVideo app update for Xbox One is broken. Completely messed up and unusable. I wish there was a Shudder app.

  • _Cozy_Boi_ Cozy D. Boi✊🏿🐝 #BlackLivesMatter (@_Cozy_Boi_) reported

    @PrimeVideo @JLo @joshduhamel This movie is terrible

  • Tyler_Durden_LA TDurden (@Tyler_Durden_LA) reported

    @PrimeVideo @JLo @joshduhamel Terrible movie that cost me and my wife 1 hr and 45 min that we can never get back. Anyone who watches this should get a $25 gift card to Whole Foods as reimbursement

  • MonicaJuca1 Monica Juca (@MonicaJuca1) reported

    @PrimeVideo @JLo @joshduhamel Terrible movie!!!👎

  • rome51169427 rome (@rome51169427) reported

    @shotgunwedding @PrimeVideo It was a terrible movie

  • KazzamIAM #TrustBernie (@KazzamIAM) reported

    @PrimeVideo Hey what is going on with your services for several months now a majority of the day either you're app or my prime video on my TV is just not working and I mean for continuous hours. You guys make way too much money for me to have to deal with this so frequently.

  • cuccjules jule✌🏻#renewaloto🍑 (@cuccjules) reported

    my week has almost been perfect -really good news at work ✅ -my hockey team makes a big trade ✅ -#ALeagueOfTheirOwn gets renewed ❌ let’s make it 3 for 3 on Friday @PrimeVideo

  • ShannaLouAllen Shanna Allen (@ShannaLouAllen) reported

    @PrimeVideo @JLo @joshduhamel Such a terrible movie. A waste of my time!

  • artisanofsony Jose Juarez (@artisanofsony) reported

    @PrimeVideo @JLo @joshduhamel I won't She's a terrible "actress"

  • Tedz_Nftz TEDZ 🚨 (@Tedz_Nftz) reported

    @PrimeVideo @JLo @joshduhamel The trailer makes it look terrible.

  • C0KEDICK Seth... (@C0KEDICK) reported

    @DiscussingFilm I travel for work up to 5-6 weeks at a time, so this is just extremely horrible lmao. @PrimeVideo all the way 🙏🏼

  • cuccjules jule✌🏻#renewaloto🍑 (@cuccjules) reported

    my week has almost been perfect -really good news at work ✅ -my hockey team makes a big trade ✅ -#ALeagueOfTheirOwn gets renewed ❌ let’s make it 3 for 3 by Friday @PrimeVideo

  • chamoas ChaMo (@chamoas) reported

    Remember the time when @blackbuster didn’t work with @netflix and they disappeared, how the tables turn! I watched that doco on @PrimeVideo, guess will keep it now.

  • jbrenner2000 jbrenner (@jbrenner2000) reported

    @PrimeVideo @JLo @joshduhamel it looks awful - is that why they've been promoting it so much?

  • Kathy44040799 Kaitlyn (@Kathy44040799) reported

    @PrimeVideo @JLo @joshduhamel Love JLo but movie was terrible only watched because she was in it.

  • SantangeloAl Al Santangelo (@SantangeloAl) reported

    @primevideo trying to watch lost kingdoms of Africa for @celebrate for @blackhistorymonth but this unavailable on your service. Please fix today. Thanks Amazon:

  • twoguysonaplane TWO GUYS ON A PLANE (@twoguysonaplane) reported

    @ChaseMit Still doesn’t seem as bad as the @PrimeVideo app. That ish is terrible.

  • Andy7Lisle Andy (@Andy7Lisle) reported

    @SkySportsPL @iamtomskinner Deadline day was terrible but this is another level. @PrimeVideo there's space in the market for a decent sports news channel.

  • MorePower2use Bones (@MorePower2use) reported

    @JeremyClarkson @oumuamua8_ @primevideouk I nearly cancelled my #PrimeVideo thinking no more Clarkson 🥲 but hey if your still on prime I’ll wait until there is no more Clarkson then I’ll cancel shame I like Clarkson’s work like the farm n the grand tour… wish u well Jeremy… 👍

  • xena_and_gabby P’Mac 🏳️‍🌈🍑⚾️🧢 (@xena_and_gabby) reported

    @average_ezx @PrimeVideo No amount of right choices could fix a wrong like that. #RenewALOTO

  • sbold sbold (@sbold) reported

    @PrimeVideo @JLo @joshduhamel All the news about JLo being terrible makes me not excited to see this

  • _chloegeorgina chloe | lonny flash's wife 🌿 (@_chloegeorgina) reported

    Or maybe @PrimeVideo HELP A LASS OUT WILL YA X

  • GreggOlson83 Gregg Olson (@GreggOlson83) reported

    @PrimeVideo @JLo @joshduhamel Worst movie I've ever seen, can't get that time back

  • Rikola8811 Rikola (@Rikola8811) reported

    The subtitles on @PrimeVideo are a joke. Using “ instead ‘. Words joined together. Never seen such sloppy subtitles on a streaming service before. Can’t get help too. Chat function, phone and emails off! What a joke.

  • THESIXUPDATES Daisy Jones and The Six Updates (@THESIXUPDATES) reported

    @PrimeVideo this show is gonna be the best and the worst thing that's ever happened to us

  • Minesh14 Minesh ॐ) (@Minesh14) reported

    I wish @SkySports had the option to mute the commentary like @PrimeVideo do. These 3 comme tators are flipping awful