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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Istanbul Playback Issues 20 hours ago
Fairfield Playback Issues 1 day ago
Jeffersonville Buffering 1 day ago
Berlin Crashing 1 day ago
Hamilton Playback Issues 1 day ago
Guwahati Crashing 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • f_curufinwe
    feanor (@f_curufinwe) reported

    @PrimeVideo wtf is your problem what kind of crazy ******* did this censored!!!!

  • lustfund
    angel (@lustfund) reported

    @FilmUpdates @PrimeVideo fix it or we canceling our subscriptions… we need s3 wrap up at least.

  • KrunkVegeta
    Vegeta (@KrunkVegeta) reported

    @PrimeVideo @AmazonMGMStudio Why is your ***** *** app not working on apple tv? Glitchy piece of ****

  • Fraze_Haze
    Myth (@Fraze_Haze) reported

    @4wMta @InvincibleHQ @PrimeVideo And? What is the poin of it with low level of animation quality also PNG animation it feels like one punch man lol

  • GabrielFer17599
    Gabriel Ferreira (@GabrielFer17599) reported

    @raftingzalmoxes To be successful, a documentary needs to break out of its bubble, go beyond the EUA and be shown in other countries. @PrimeVideo could help with this by acquiring the broadcasting rights in other countries, since not all places have access to the Peacock streaming service

  • awndaddy
    carla ⁴⁴ (@awndaddy) reported

    @PrimeVideo how am i supposed to work after this???

  • _ShelleyShelle
    Shelley Shelle (@_ShelleyShelle) reported

    The Second Bed was probably THE MOST bs love story. The man planned on leaving her high and dry before he got in trouble. #primevideo #nollywood

  • dnyy3y
    F*ck philoise actually (@dnyy3y) reported

    @PrimeVideo @AmazonMGMStudio @AmazonHelp whoever is in charge of casting fix this. Adapt books by poc for god's sake. It's the same seven shows circulating. I'm disappointed

  • RozanskiWalter
    Walter Rozanski (@RozanskiWalter) reported

    @PrimeVideo the announcers for this sixers game are absolutely ******* terrible. Can the choke on the Celtics **** anymore?

  • awndaddy
    carla ⁴⁴ (@awndaddy) reported

    @AmazonMGMStudio @PrimeVideo And I’m supposed to go back to work? Oh ok

  • ZeoVGM
    Zeo (@ZeoVGM) reported

    @themaddiep @PrimeVideo ****** up. Fix this mistake. #GenV

  • vasanthkumar042
    Vasanth (@vasanthkumar042) reported

    This is the worst thing you've done @PrimeVideo

  • mythical_bands
    🖤 • • (@mythical_bands) reported

    @PrimeVideo Worst part is this is relatively tame/normal in comparison to the rest of the bs this season 😭

  • Alister02769896
    Alister (@Alister02769896) reported

    @UnitedView7 @PrimeVideo Genuinely the worst commentary I’ve ever seen. Alan shearer has never offered any insight in commentary ever

  • youngestsexton
    Dave (@youngestsexton) reported

    @PrimeVideo Fix your subtitles!!!!!! How can you be so stupid that you set up a video with the wrong closed captioning?

  • madridista_leo
    Առիւծ ՄՀԵՐ (@madridista_leo) reported

    YOU SHOULD NEVER BROADCAST NBA GAMES ANYMORE!! Horrible commentators and disgusting and ugly picture broadcast quality!! @PrimeVideo

  • meeeyyy1
    HomeMey (@meeeyyy1) reported

    @PrimeVideo hey friend im having issues with not seeing the orlando game live right now what do i do

  • BKFOB1
    Frankie (@BKFOB1) reported

    @NBAonPrime @PrimeVideo Can you tell your terrible announcers to stop calling Mobley a "former Defensive Player of the Year"? He is the reigning Defensive Player of the Year. Not that hard to remember since he is the only one. #LetEmKnow

  • ReginaRConnell
    Regina Connell (@ReginaRConnell) reported

    Did the Amazon Prime app just crash?? I cannot access it on my tv right now😳 when I pushed the Amazon Prime button on my remote control it does nothing, when I try to choose the icon from the menu it does nothing. What the actual hell is going on.??? @PrimeVideo

  • ChrisD1380
    Chris (@ChrisD1380) reported

    This @PrimeVideo audio is absolute garbage. If you can’t provide a quality product you shouldn’t have playoff games.

  • csainzlover
    aria ⁵⁵ ⁶³ (@csainzlover) reported

    @FilmUpdates whoever edited this needs to fix the lighting before airing the show I’m not joking @PrimeVideo

  • LaLu_2K01
    S®️EE L🅰️L (@LaLu_2K01) reported

    Dear @PrimeVideo , what’s the issue with releasing all episodes at the same time? Why make us wait for days between episodes? It’s honestly irritating. We just want to binge-watch without unnecessary suspense. Learn from @netflix drop all episodes together. #PrimeVideo #Netflix

  • DevenLowry00
    Deven (@DevenLowry00) reported

    @PrimeVideo fix the cavs stream

  • kmenconi
    Kristin Menconi (@kmenconi) reported

    @PrimeVideo absolute worst broadcast in history. "Nothing bad happens to Jayson Tatum." Goodnight.

  • TyleLlomas
    Tyle Llomas (@TyleLlomas) reported

    This is the worst playoff viewing experience I’ve ever had @amazon @PrimeVideo If you care about your organization at all you’d buy back the streaming rights now @NBA

  • Brad12246
    Brad1122 (@Brad12246) reported

    How far down in the announcer basement did @PrimeVideo reach for Eric Collins and Dell Curry. This game with the @celtics and @sixers has been a terrible broadcast. These two are clowns 🤡🤡🤡🤡🤡

  • Acceleratedfts
    richruffjr (@Acceleratedfts) reported

    @PrimeVideo Just to let you know, your NFL productions are terrible, your NBA productions are worse. Life long Celtics fan here and you’ve made this game almost unwatchable.

  • jrossi79
    Jonathan Rossi (@jrossi79) reported

    @NBA @PrimeVideo your announcers are trash! Give back the first round of the playoffs to local broadcasts! This Celtics/76ers game is an awful watch with these guys!! Let alone missing plays for breaks! Trash!

  • PsgInside1970
    PsgOpinion (@PsgInside1970) reported

    @PVSportFR @PrimeVideo wtf is this light on the Portland-San Antonio game? Look this there is smoke on the court. Fix it god Damn it

  • imstill_supa
    ona_mission (@imstill_supa) reported

    These streaming services have been terrible with these playoffs!!! @peacock @PrimeVideo #nbaplayoffs