Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Playback Issues | |
 Berlin |
Crashing | |
 Hanoi |
Playback Issues | |
| Issaquah |
Buffering | |
| Port Saint Lucie |
Buffering | |
| Dallas |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Mendonza
(@MendonzaGavin) reported
@OnePlus_IN @OnePlus_Support Where's the widevine L1 support for the oneplus 7t??? It used to have it but now its L3. When are you gonna fix this issue? I can't watch anything on @PrimeVideo that's HD or HDR. Please resolve this ASAP. The oneplus 9r and the oneplus 6 have it
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angismildlyfunny
(@angisfunnyish) reported
@Pink @PrimeVideo Aussies missin out-it's 1pm we at work
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Sunil
(@sunilsvoyage) reported
Tovino starrer Malayalam movie #Kala vanished from OTT. @PrimeVideo . @ttovino #Kala Is it a technical glitch ?
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mcp #SaveProdigalSon #NetflixZNation 🇪🇺
(@theonemcp) reported
Wondering if it would actually help the cause, when I watch #prodigalson @PrimeVideo for me it is the only way to enjoy the show #SaveProdigalSon #SurgeonHouseCalls
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Jason
(@J_bynder) reported
@RottenTomatoes @PrimeVideo. You are the worst at promoting your material.
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mallgoth10&baum
(@Jrstrimbus) reported
@PrimeVideo can’t help but notice y’all haven’t fixed the absolute garbage audio in @InvincibleHQ show yet. Gotta say, pretty weird and not chill at all. How was it acceptable to stain a near perfect show with this garbage sound design? Please explain. In closing, figure it out.
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Musa Cem Arden
(@MertCem190) reported
@AmazonStudios @PrimeVideo God help me. I am in a difficult situation, my brother, I am in financial difficulties, I cannot sleep at night. Help me please please please please please @elonmusk
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CapitolPR
(@CapitolPR_World) reported
Watching this @PrimeVideo show @TheUGRailroadTV & maaan if this Cora don’t work my nerves.....
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◊ David.Christians.✭ 📡 Star.Light ☆ ² ° ✧
(@Starlight_David) reported
@PrimeVideo What is this all about ? "The mezzanine file contains video and audio streams with durations that differ by more than 2 seconds. Please submit a new file." An you expect to land for "BLUE ORIGINS" This can't be measured up right with NASA ? How do you fix this ?
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katsu
(@Mrcarder1) reported
@PrimeVideo @MillaJovovich That’s crazy because those movies were ******* terrible. Like someone died for that garbage and that’s really depressing to think about
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Seymour Butts
(@SeymourButts300) reported
@PrimeVideo @MillaJovovich These movies are terrible.
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veeral savla
(@veeralsden) reported
You are one of the largest organisations on the planet 🌎 and yet your apps @amazon @PrimeVideo are sucker !!! Please work on it !
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Venugopal
(@venuvakeel) reported
Biggest problem in @PrimeVideo @PrimeVideoIN is to search and find movies Plenty of movies released but even if search it will not be available While in Netflix it is so easy
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Marcy Webb
(@asexualflower) reported
@JamieMovie @PrimeVideo Terrible decision, **** Disney for doing this
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Hendy
(@Hendy_NE) reported
How did some of these movies shown on @netflix and @PrimeVideo even get released?? The acting is awful to say to the least. There's too much of this ****, and amazon expect you to pay a monthly fee aswell as over £3 to rent this naff.
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ThePhantomMannes
(@awmannes) reported
Also cancelled my @PrimeVideo because I never use it and they're an awful company. I'm feeling good about things.
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Bernard Cummings
(@BCummingsMusic) reported
I don’t wanna to stop watching @Pink new documentary on @PrimeVideo and go to work. Who wants to temp for me?
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Joshua Vaz
(@JoshuaVaz87) reported
@darshanvmehta1 Broken City..... @PrimeVideo
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Shriram D
(@Shri_says) reported
@Ajumplakdibampa @PrimeVideoIN Annae search as Kaala, better is to search Kaala Tamil Prime Video in Google. Primevideo search engine worst
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dilemma
(@dilemmawhoknows) reported
This is a begging from my family, @netflix @hulu @PrimeVideo , they can't take anymore me talking about #SaveProdigalSon, please help them saving the show! #SliceNDice
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Curtis Peterson
(@The313Gentleman) reported
I never rant like this @PrimeVideo but I am literally at the end of the series and my work shift and finishing this would have been an epic night
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Motoki (:
(@motoKIhe) reported
prime video is not working ..😐#PrimeVideo #primevideodown #bruh @PrimeVideo
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Alexisacow #Black lives matter
(@alexisacow) reported
@edtofe01 @PrimeVideo @MillaJovovich We like them, regardless of how God awful they were.
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Mayor Wesker #BLACKLIVESMATTER
(@TheRealAlWesker) reported
@one_big_boss @PrimeVideo It's honestly a waste of breath trying to speak truth about these GOD AWFUL "films" in a space like this, because there are SOOO many misinformed/disillusioned people here that somehow "loves" these movies to the point where all logic is abandoned COMPLETELY!
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The New U.S.A.2020
(@TheNewUSA20201) reported
BEWARE (cont). (3) across this problem the best course of action is to notify Amazon by “tweeting” @PrimeVideo as well as @AmazonHelp they will provide you a VALID LINK to input the code from your tv to register…ALERT FRIENDS AND FAMILY!
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pooja sachan
(@poojasachan11) reported
@PrimeVideo Worst application Whenever I try to watch series or movie it's shows black screen ...
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Shyam Lal
(@Shyam7Bishnoi) reported
@PrimeVideo I am facing troubleshooting in Amazon prime and other amazon account login
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Prasad Sampangi
(@Prasad19721) reported
Does anybody else face the same problem in @PrimeVideo when we forward or go back the video will never get played.. I am facing for the last 2-3 weeks..
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KJMullen
(@mullen_kj) reported
Dear @PrimeVideo why are you advertising that I can watch this show Solos? It is giving an error message 😒....
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Vamsi Reddy
(@kvamsiprasad180) reported
@AmazonHelp Hi,we want to upload short film in indian prime video,the link provided is redirecting to technical help which I am not looking for ,Kindly let us know the process for releasing short film in indian primevideo,Thanks