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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 25% Buffering (25%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Sydney Crashing 14 hours ago
Modesto Crashing 18 hours ago
Washington Court House Crashing 19 hours ago
Plainfield Crashing 19 hours ago
Kansas City Playback Issues 20 hours ago
Atlanta Buffering 21 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ChaseGRacing88
    ChaseG Racing (@ChaseGRacing88) reported

    @Bgordo92 @NASCAR @PrimeVideo I think that's a you problem dude. Get better Internet service.

  • pranavdotexe
    Pranav🚀 (@pranavdotexe) reported

    @rajni_ashvarya @PrimeVideo This is interesting. Would something like Watch Now Pay Later (single click to play but billed monthly/annually) solve for you or the core issue will still remain?

  • jat50777552
    jat (@jat50777552) reported

    @Bgordo92 @NASCAR @PrimeVideo I was actually impressed I had no issues

  • reflect_decide
    D. Moneyhausen (@reflect_decide) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no issue all race

  • LePaul232301
    Lloyd588 (@LePaul232301) reported

    @PrimeVideo Can you have any more ****** commercials when a crash happens?

  • Buckeye102287
    T (@Buckeye102287) reported

    @Bgordo92 @NASCAR @PrimeVideo That's a you problem. Get better internet.

  • Thief_GBs
    Sawyer Baltimore (@Thief_GBs) reported

    @Bgordo92 @NASCAR @PrimeVideo I’ve had not one problem all night, sounds like a you problem.

  • TradeCNBC
    TradeCNBC (@TradeCNBC) reported

    @nascarcasm @NASCAR @PrimeVideo They stated start time was 7pm to begin with, just stupid to begin with. Plus Prime sucks, it's fine in my office on the PC, but I'd like to sit on the couch and watch, not pretend I'm at work.

  • TheRealEgoBekee
    CreatedToEnchantYou🥀 (@TheRealEgoBekee) reported

    @PrimeVideo pls work on your resume watching 😭 now opening and searching for The originals all over again just because I decided to reply an ig message

  • JoeGarn89771050
    Joe Garner (@JoeGarn89771050) reported

    @familybaptisttn @NASCAR @PrimeVideo I had zero issues. Must be on your side

  • TheWeirderAlex
    Alex (@TheWeirderAlex) reported

    @PrimeVideo @YESNetwork @MLBNetwork for the love of god please fix the audio of this Yankee Royals game, I’m about to turn it just because of this.

  • Sglidewell2412
    Sean D. Glidewell (@Sglidewell2412) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem . I didn’t have any of that happen.

  • SeaHuggi
    Sean Huggins (@SeaHuggi) reported

    @Bgordo92 @NASCAR @PrimeVideo I had 0 issues. Maybe you’re stolen internet isn’t as good in your mom’s basement as you think it is.

  • VikesTwinswin
    Chris Staats (@VikesTwinswin) reported

    @familybaptisttn @NASCAR @PrimeVideo That’s a you problem with your internet. I had zero issues and it was a better picture then Network.

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @familybaptisttn @NASCAR @PrimeVideo Well it's a steaming show and most didn't have any issues. So yeah it's an internet issue.

  • jasond_033
    Jason (@jasond_033) reported

    @PrimeVideo fix your damn stream. whether it's playoff basketball or regular season baseball it's always some bullshit with yall. sorry *** platform... go **** yourself bezos.

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @omg_its_zach4 @NASCAR @PrimeVideo Nope only time I ever have an issue is on Amazon live race

  • brianwert13
    "B" (@brianwert13) reported

    Thank you @NASCAR and @PrimeVideo for televising a race on a Sunday night at 7pm. Not only will I not watch the end of the race because I work and get up early, but now that it’s raining I probably won’t be able to watch even half the race. Another great decision! #NASCAR

  • DestinyCaptain
    DestinyCaptain - Human of Earth (@DestinyCaptain) reported

    @PopcastGuys @PrimeVideo has screwed up the rollout. Some devices will allow you to watch either version. Other devices will ONLY let you watch the color version. It’s the default version… The only default version should be Black and White for obvious reasons. I can’t seem to make mine work.

  • orangegetter
    Ellie 🇵🇸 | GO3 SPOILERS (@orangegetter) reported

    ******* **** quality of @PrimeVideo ’s “best quality” downloads or is that just me? I'm not even watching on a big screen, shouldn't be too hard to get decent quality and not a disgusting mess of pixels whenever characters move too fast 🤧

  • AllisonStrull
    Allison Strull (@AllisonStrull) reported

    I pause a movie or tv show with a few minutes left. When I come back, Amazon has disregarded the time remaining and only offers me the option to “Watch Again.” I have to watch an ad. I fast forward to the final three minute spot. ANOTHER AD PLAYS. Fix this glitch @PrimeVideo

  • ToadietheRoady
    Mike Oxlong (@ToadietheRoady) reported

    @bobpockrass Omg @PrimeVideo Mark Martin just mentioned his work out did I miss them talking about his stupid bus?

  • BeingProblem
    Problem Being (@BeingProblem) reported

    @PrimeVideo stop rolling out tech gimmicks that people cannot ever get to work. I just wanted to watch Spider-Noir in black and white and I’ve done all the things with the app and it STILL starts in colour and it’s infuriating. Not watching it until you resolve this.

  • PorterTravis08
    Travis Porter (@PorterTravis08) reported

    @Bgordo92 @NASCAR @PrimeVideo That’s an old tv problem. My 2017 Samsung did that also but not when I use my Xbox to watch the race.

  • reflect_decide
    D. Moneyhausen (@reflect_decide) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no issues

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    @BryanTweed16 @WNBA @PrimeVideo Seriously the worst telecast of a sporting event I have tried to watch. I honestly think they were using AI. There is no way a human would be that bad.

  • vg1942
    Vince Goddard (@vg1942) reported

    @NASCAR @NashvilleSuperS @PrimeVideo I wish nascar would start randomly selecting one top 16 drivers to live stream in car cameras on YouTube like they do for Cleet. Would help sell the experience you can get on HBO.

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    @IllinoisGolfer @WNBA @PrimeVideo My tv had that for about 1/4 of the game and then reverted to what I shared. I turned to watch highlights of the Spurs game with no issues.

  • trevors241
    @trevors24#TEXIT🇸🇴 (@trevors241) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Idiots made it a night race. Most of us have to work tomorrow, and your product has become less than “must watch TV”.

  • TheDukeofYamper
    The Duke of Yampertown (@TheDukeofYamper) reported

    @familybaptisttn @NASCAR @PrimeVideo Sound like your connection I had 0 issues