Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/10/2026 15:40

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (24%)

    Crashing (24%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomSpalding Crashing
United StatesLos Angeles Sign in
United StatesFargo Buffering
United StatesCedarcreek Crashing
United StatesAtlanta Sign in
United StatesWoodbury Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristopherM017 Christopher (@ChristopherM017) reported

    @PrimeVideo can’t get your app to work on my tv

  • Nicole013 Nicole (@Nicole013) reported

    I am watching this really terrible movie on @PrimeVideo called "First Signal". It's 40 minutes in to a 1hr40min movie & so far it consists of 2 men having a pissing contest over what to do, while 3 women sit there and roll their eyes.

  • gmckelphin Glennis McKelphin Jr (@gmckelphin) reported from Hammond, Louisiana

    As much money as @PrimeVideo have it doesn’t make sense for these low quality low budget movies…. #movies #hurricaneida

  • bigmac_00 Just Amal (@bigmac_00) reported

    Gotta love @PrimeVideo they will go out of their way to provide UHD version of some popular older films while providing other classics in the worst quality seen in streaming, no standards at all

  • blumbergis why do i even bother (@blumbergis) reported

    @Cinderella @Camila_Cabello @PrimeVideo Disney Channel Movie quality

  • beulah_pereira beulah (#stayhome) (@beulah_pereira) reported

    @PrimeVideo your TVOS is absolutely terrible. It’s a headache to use. It’s so slow (no, it’s not my WiFi) and an overall pain. Take inspiration from @NetflixIndia will ya?

  • itsRod0 itsRod (@itsRod0) reported

    @PrimeVideo Is anyone else having a problem when trying to play any movie/series in prime video today?

  • Ajisswaggy Apple Juice 🍎 (@Ajisswaggy) reported

    @VENGEANCE_1406 @PrimeVideo HELP WTF IS THAT

  • foscojo Scott Jordan (@foscojo) reported

    In order to make things even more cluttered, @PrimeVideo will now start listing every single episode separately instead of just each season. Finally, search results & show listings will at last be completely useless and its general interface utterly unusable. (said no one ever)

  • paul_edozie3 PaulEdozie (@paul_edozie3) reported

    @rihanna @PrimeVideo Queen Rihanna greetings, please I need a little help from you 🙏

  • ju_p1t3r 🇧🇷 jp🦋 (@ju_p1t3r) reported

    @awscloud @PrimeVideo your servers are ready for the camilizers at day 3th sep??? #CinderellaMovie #CinderellaOnPrime

  • JonCooke17 Jon Cooke {ŁTC} [₿TC] (@JonCooke17) reported

    @PrimeVideo Fleabag is awful the fact I saw the main character getting off to Pres #44 was enough to know this show is awful My 2 cents

  • digitalcleavage digitalcleavage 🔺 (@digitalcleavage) reported

    @hbomax how have you not noticed that hitting the rewind button causes a totally unpredictable rewind state? I basically can pause and play only, not forward or reverse. Fix this! Make it like @PrimeVideo, you know you hit back and it jumps back 15 seconds? And it works?

  • getabass getabass (@getabass) reported

    @MakingtheCutTV @PrimeVideo @AmazonFashion Gary you as robbed. Integrity issue. Clearly.

  • gunjank77 Gunjan Keshri (@gunjank77) reported

    @PrimeVideo Hi I want to close my subscription, but unable to do on website. Could you please help me to unsubscribe.

  • Er_Aman_Sri Aman Srivastava (@Er_Aman_Sri) reported

    @PrimeVideo @AmazonHelp I am not able to download more than 4 movies. It says you have your maximum limit reached. Plx fix this glitch.

  • LuvverDuck LuLu (@LuvverDuck) reported

    @PrimeVideo In Spain, suddenly no service " unreachable' Code 1004 LD Uninstalled/rebooted No service on phone or TV but no problem on MAC

  • FrankieMaldoon Timmy 🇺🇸 (@FrankieMaldoon) reported

    @Cinderella @PrimeVideo God! This looks AWFUL! Anything with Billy Porter is ridiculous anyway.

  • Nor_Map NorMap (@Nor_Map) reported

    @PrimeVideo “I can’t help it. I was drawn that way.”

  • inluvwithlove Alexis”Bad things happen here” Brown (@inluvwithlove) reported

    @kingdjarins @PrimeVideo Small problem, if you pick Adam, you can’t take any of his movies. Unless you plan on watching them while he’s asleep.

  • rickmcsmith rick (@rickmcsmith) reported

    @PrimeVideo Houston, we have a problem

  • designprojectnw Geoff Griffiths (TDP) (@designprojectnw) reported

    Anyone with a Samsung smart TV had an issue with the @PrimeVideo app, as in it doesn’t work??

  • GeriTownsley Geri Townsley 🇬🇧🇦🇺🇺🇲🇨🇮🇳🇿 (@GeriTownsley) reported

    @PrimeVideo have removed you app update as it was losing Internet connection all the time but default app works perfectly fine. Also @haystacktv has the same issue too. Starts, stops start and stop all the time too.

  • tearmiIa dani lvs madison (@tearmiIa) reported

    @Cinderella @PrimeVideo i don't know what dress to wear, i hope Fab G comes to my house to help me

  • BuildingCountry Country Building (@BuildingCountry) reported

    @PrimeVideo Pulp fiction: Do you see a sign in the front of my house that says dead ni

  • aremysunshine46 Sharda Subramanian (@aremysunshine46) reported

    @PrimeVideo I would say Angela from Bones. She has about the same personality as ne and would be fun to hang out with after work.

  • Vieira151 Sean Vieira (@Vieira151) reported

    @sarahenakamura @PrimeVideo @DanielBGreene we need your help to theorise what this could mean!!

  • MikeCarranza314 Michael Carranza (@MikeCarranza314) reported

    @PrimeVideo This movie looks godawful. They also disrespected Rhythm Nation with that terrible cover.

  • StayHomeAmerica Joelle (@StayHomeAmerica) reported

    @PrimeVideo "There are a lot of men out there. I'm selective. I look around carefully. When I find the one who can give me the worst possible time.....that's when I make my move" Jessica Lange in Tootsie

  • Ali47180447 Airdrop x7 (@Ali47180447) reported

    @rihanna @PrimeVideo My smartchain Address 0x53C2217Bb4506eB941ae3bC4c2f15Bbf5109747c I really need help. $ 2,000 may not be much money for you. But in Iran, I can rent a house for my parents with this money. Help me if you can