Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Phoenix |
Video Quality | |
| Tallahassee |
Sign in | |
 Plymouth |
Buffering | |
| Atlanta |
Crashing | |
| Vacaville |
Crashing | |
 Perth |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff
(@karjar358) reported
@PrimeVideo feedback. You need to fix your app on Apple TV. Whenever watching a series it MAY play two shows in a row before giving an error loading the next show. Happens continually. Frustrating. Apps are updated automatically
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Diana James #EndIntersexSurgery
(@dianalouisej) reported
Any other student having trouble with their @PrimeVideo account, updated my payment some time ago had to do it again now account suspended whilst they sort it out. Perhaps they are not keen on mature students.
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Tripp Whitbeck
(@trippwhitbeck) reported
@AmazonHelp The gentleman, "Ron," is saying this is an @AETV issue. This is bogus and wrong. The gateway (@PrimeVideo) tells me Seasons 1-14 are unavailable because of a "Network Connection" error, but Season 15 is fine? That's a Fire Stick issue. 🐂💩
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annodown
(@annodown) reported
@QwakeTech @PrimeVideo if youre still try to use wifi with these the thru things find another way around that wifi is way too prone to failures in such instances it will always be an issue.
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Tripp Whitbeck
(@trippwhitbeck) reported
Hey, @AETV - Why is your app "connection error"-ed on @PrimeVideo for #First48? I want ALL the episodes; Seasons 1-14 are "errors" on FireTV. 🐂💩 It's bogus. What's the point of the #AETV app if the episodes are disabled? 👎👎👎
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Simon Todd
(@simontodd58) reported
@PrimeVideo Dear @amazon @AmazonHelp please can you help me explain to my grand children what F*CK 2020 means? Absolutely disgraceful headline. Someone should be fired
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Reeves 👑🎓
(@ColinioPowell) reported
@PrimeVideo hi, can someone help me with my access to prune video. I've recently moved back to us after 2 months in the UK and I think your app is confused!
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Larz
(@Larz_Fenlak) reported
@GeorgiaBridgers @PrimeVideo Hey look. I got another ad for this. Whoever paid for this ad campaign is terrible with money lol
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Cat
(@zuessgirasoleme) reported
@PrimeVideo Hey, this is the third time I've bought a video from you and it won't play on my 2nd tv. I bought it. Fix it.
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Linda Neilson
(@linda_neilson) reported
@PrimeVideo Awful
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the sush🍣😷
(@SushGirl) reported
@TigNotaro ok I just discovered Tig, via One Mississippi which I binge-watched and now I'm 😭 because... and there's no fix for this. You screwed up @PrimeVideo
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It's Melissa
(@iamthemelissa) reported
@PrimeVideo This was terrible.
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Megan Miller
(@willestyle) reported
Hey @PrimeVideo, episodes 21 and 22 of Mad About You are misnumbered. Fran cheats with the painter before the anniversary party. Doing the lord’s work over here.
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Voidan
(@_voidan) reported
Worst customer experience with not being able to buy @PrimeVideo vids on @Apple. Who owns my iPad, me or Apple?!
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Matt
(@CriticFromAfar) reported
My one issue with .@PrimeVideo is that it seems there's a lot of one season shows. When is "Carnival Row" going to receive its next season? Will it?
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Keith Ryan
(@keithryan28) reported
@Deisesupes @PrimeVideo Strange seinfeld and whose line is it work for me. Going through tv app.
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Bogey 🌊🇵🇷🌊🇵🇷
(@BogeyBlue) reported
@guyincognito365 @PrimeVideo I watched exactly 5 minutes before I turned it off. Awful!
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Bruce Woodacre
(@bruce_bwkm) reported
@SuffolkRoyal It's OK but it only works in my shed/office where the computer is. I need it to work in my house as well for @PrimeVideo
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Tripp Whitbeck
(@trippwhitbeck) reported
Hey, @PrimeVideo - Why are Seasons 1 through 14 of #First48 locked on @AETV app (each episode is disabled because of a BOGUS "connection error" - my connection is flawless and FAST!)? What's the point of #AETV app if episodes aren't available? Supposed to have more eps than @hulu
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The Real Adin Rizki
(@AdinOfficial) reported
@PrimeVideo hi, subtitle that titled as "Indonesia" in the boys season 2 episode 4 is actually "bahasa Melayu". Please fix it.
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soup enjoyer
(@ilovesoup69) reported
my entire family is sobbing. my heart is broken. why would you do this. @PrimeVideo this is unacceptable please fix this immediately
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Janelle
(@NellieMarie08) reported
I think I’ve watched everything worth watching on @netflix @hulu and @PrimeVideo idk if this is a success or if I’m going to be bored out of mind #tv #help #needsuggestions
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Acorn TV
(@AcornTV) reported
@SirDanielJ @PrimeVideo If your'e still not seeing it, please let us know, and we'll fix it together.
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Debabrata Patnaik
(@i_m_debu) reported
from
Brahmapur, State of Odisha
@amazonIN @PrimeVideo stop sending notification to watch #CoolieNo1OnPrime I want a fresh start and appreciate good things this year. No mindless comedy to start... Like #honestthief #ShadowInTheCloud etc. Help improve the platform for better content.
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Jessi
(@itsmeTHEjmc) reported
@PrimeVideo are you experiencing problems? Our streaming isn't working.
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Gunjan shrivastava
(@Gunjans60501928) reported
@PrimeVideo it is not working, the app and phone both are updated, what's happening? My monthly subscription will end and I didn't watch it properly.
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• Varshith
(@vsvg_1812) reported
@PrimeVideo Downloaded dual audio movies on mobile, only being able to play in Original language, unable to change to different audio in the downloads section (downloaded Nd trying to watch without internet) Same thing even with subtitles... Need Help Asap!!
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A. Yamina Collins
(@Yaminatoday) reported
@Kukukachoo62 @NILES100 @PrimeVideo I am not defending his actions on the balcony. That is a different issue. Not a wise move on his part. But, defending the truth is always important. This is bigger than MJ. This is about not letting scammers tell provable lies, and get away with it. Sorry your "victims" lied.
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🐰BunnEmech😷
(@L_M_Vernon) reported
@PrimeVideo This looks God awful. 🤮
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wofboi
(@wofboi) reported
@thefansoffandom @rileyackles @PrimeVideo Hey so if you don't know I'm trans and I'm looking for a way to spell my new middle name, so uh do you think y'all could help me choose one? There's a poll pinned on my profile and I'd really appreciate if you would help. You've also got seven days to do it, so no rush okay? Tysm