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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Cape Girardeau Sign in 3 hours ago
Township of Evan Buffering 4 hours ago
Reno Sign in 5 hours ago
Minneapolis Playback Issues 5 hours ago
Monticello Buffering 7 hours ago
Colchester Sign in 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • dimadw23
    𝐃𝐢𝐦𝐚 🇱🇧 (@dimadw23) reported

    @Siomara_Bohle @PrimeVideo Seek help

  • Empiricist871
    bender871 (@Empiricist871) reported

    @PrimeVideo Huge problem. A guaranteed big success for you, Martin Gero's Stargate, was irrationally canceled by Some Guy. Please reverse that decision.

  • Dylli0
    Dylan (@Dylli0) reported

    @PrimeVideo Whoa. It looks terrible in color.

  • RealVentGuy
    Jonathan Condon (@RealVentGuy) reported

    @PrimeVideo 🖕 big problem Bring back stargate

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • JackDurden2020
    Jack Durden (@JackDurden2020) reported

    @PrimeVideo Awful. And I love Nicolas Cage.

  • dizzy_disciple
    Dizzy Disciple (@dizzy_disciple) reported

    @PrimeVideo Quite possible the worst theme song choice for a show set in the 1930's.

  • roman_chab
    Roman Cháb (@roman_chab) reported

    @SGFansUnited I just canceled my @PrimeVideo and my subscription. I will not support anyone who gives a **** to their fans. A clear sign that MGM is in the worst hands and besides #Stargate, these idiots will ruin other great brands right @AmazonMGMStudio ?

  • Gad_red
    Gadred (@Gad_red) reported

    @AmazonHelp as other users are reporting primevideo is not working

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @AmazonMGMStudio @PrimeVideo - Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

  • arch_diamond
    Star Diamond Arch (@arch_diamond) reported

    @PrimeVideo Now there is a problem

  • nerd_cookies
    Nerd Cookies (@nerd_cookies) reported

    @disparutoo @AmazonMGMStudio @PrimeVideo It's absurd that they're not aware of what that would do to fan sentiment. It's a wildly aggressive move and totally unforced error. They could make up any other excuse but they clearly want fans to know that we don't matter to them.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo @AmazonMGMStudio Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • AMilliron42
    Al Milliron (@AMilliron42) reported

    @Gwinnett_wit @JiltedValkyrie @PrimeVideo Just cause you can't see where to go, doesn't mean real imaginative fans can't. Not to mention natural progress in the story. And fixing flaws from past shows. Maybe fix the furlings that only ever appear as a spoof episode? Oh you can't think of where to go. Hmm.

  • naphtyuzamaki
    Stephan Hawking (@naphtyuzamaki) reported

    @PrimeVideo just buy the sub, but when I do scroll long it just come to top automatically n it just irritate me , Ps my phone is latest in market so no hardware issue

  • AAC0519
    AAE (@AAC0519) reported

    I just spent an hour navigating @amazon @PrimeVideo trying to resolve a basic problem: I cannot access a video for which I paid (order and invoice shown in my purchases). Even @Grok could not help, as every link was to an AI dead end. Good grief, Amazon. Do better. Don't bury me inside an AI maze, none of which is relevant.

  • melyandsam
    Sammy D. (@melyandsam) reported

    @PrimeVideo Spider‑Noir really said: What if the story doesn’t match AND the hero looks 20 years too old?” Bold choice. Didn’t work.

  • WILDMANBS
    Brandon (@WILDMANBS) reported

    This @NASCAR on @PrimeVideo is just terrible! Very pixelated, skipping, looks nothing like 4k, and a constant blur! Looks like its in 780p at best! Do Better!

  • memyselfandmaga
    Nicholas Radoszewski 🍊 (@memyselfandmaga) reported

    @PrimeVideo I dont get it. Just like I dont get Canceling Stargate made by Stargate writers. In the midst of terrible tv/movies that are trashing current "cinematic universes," why are you continuing the failure trend, instead of doing something awesome? #SaveStargate

  • kracik_adam
    Adam Kracík (@kracik_adam) reported

    @PrimeVideo Yo amazon just stopping by to tell you how much you suck. I am dropping amazon. Go to hell. Worst company. If you wanna go the way that people like what you do so you cancle it, than you have nothing to offer. Bye.

  • CDN_LZN_28
    Chuck Nantz (@CDN_LZN_28) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Buffering on this type of app is almost always due to download speed on the device dropping below the minimum required. Try deleting the app and reinstalling, deleting your cache. Restart your router(or upgrade)Its almost a guarantee it isn't a broadcast issue.

  • sahithi0911
    sahithi (@sahithi0911) reported

    @priyamucharla @PrimeVideo 😭😭 worst asalu. Already paying so much for subscription and on top of the ee ads okati. Daridrudu. Anduke prime lo chala rare ga chustuna

  • penheadlary
    pen ➐ (@penheadlary) reported

    @PrimeVideo @amazon Yall have the worst ******* customer service. Yall will do any and everything to not have to speak. I should have to go through hell and back to talk to a HUMAN BEING ON A CALL FOR AMAZON

  • LePaul232301
    Lloyd588 (@LePaul232301) reported

    @PrimeVideo Can you have any more ****** commercials when a crash happens?

  • Whirlwindguy
    Whirlwind8 (@Whirlwindguy) reported

    @Stargayte @AmazonMGMStudio @PrimeVideo Might have dodged a bullet. Shows nowadays are terrible.

  • TechAddikt
    TechAddikt (@TechAddikt) reported

    @PrimeVideo @AmazonMGMStudio Extremely bad call with cancelling Stargate. You can fix this.

  • jasonkennedy_UK
    Jason Kennedy (@jasonkennedy_UK) reported

    @PrimeVideo Had the opportunity to create a good show but used the wrong actor. Terrible casting. Cage is too old for action films.

  • penheadlary
    pen ➐ (@penheadlary) reported

    @PrimeVideo @amazon Yall have the worst ******* customer service. Yall will do any and everything to not have to speak. I should have to go through hell and back to talk to a HUMAN BEING ON A CALL FOR AMAZON