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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 14: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Calgary Crashing 21 minutes ago
Las Vegas Playback Issues 49 minutes ago
Miami Crashing 2 hours ago
Delavan Buffering 4 hours ago
Mount Holly Playback Issues 6 hours ago
Camano Playback Issues 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Henry74461088
    Henry (@Henry74461088) reported

    @therealKripke @TheBoysTV @PrimeVideo Worst season ever The boys season 5❌ The promos for Vought rising,✅

  • keith_curry
    adrian curry (@keith_curry) reported

    @CallMichele Yep. Were you able to get your LP to work on @PrimeVideo

  • mikedeisenberg
    Michael (@mikedeisenberg) reported

    @PrimeVideo your nba service SUCKS! TERRIBLE. CONSTANTLY HAS BUGS AND REPLAY HAS MORE BUGS THAN A STREET MATRESS. I WISH YOUR SERVICE WOULD CRASH SO NBA WOULD NEVER LET YOU PLAY IT'S GAMES!

  • TheRealAnjrue
    Andrew Scott (@TheRealAnjrue) reported

    @GaryBazel @amazon @PrimeVideo It's a known issue. Should be fixed in 48-72 hrs smh. Talk to a chat bot, they'll reimburse you a month.

  • b_ball93
    Brandon Ball (@b_ball93) reported

    @PrimeVideo If only your **** app worked on pc, it works fine for a few days then says video unavailable, with no error codes and no way to contact. Literally worst streaming app I’ve ever used on a pc.

  • datmanirv
    -LoneSoul🫰🏼 (@datmanirv) reported

    @PrimeVideo fix ya damn audio!! I can’t hear ****!

  • heyitsbarnie
    b❤️‍🔥 (@heyitsbarnie) reported

    @PrimeVideo PLEASE how do you get rid of the teen wolf movie?! let’s work on getting that back!

  • d09is
    ۟ (@d09is) reported

    That Off Campus was genuinely terrible + the Garrett boy isn’t even handsome + the acting was tubi and I’m sorry they put this out on my birthday ?!!!! You’re going to hell @PrimeVideo

  • GaryBazel
    GaryBazel (@GaryBazel) reported

    @TheRealAnjrue @amazon @PrimeVideo Same here. What’s up with this. My LG TV doesn’t have this issue. Just google Hisense ?

  • _heartofaQueen
    prosecco Bae (@_heartofaQueen) reported

    @PrimeVideo you will crumble! Fix whatever is wrong with your platform so the game isn’t lagging/glitching after every play ugh! Don’t piss me off

  • StTwiggi
    •𝖲𝗍𝖳𝗐𝗂𝗀𝗀𝗂• (@StTwiggi) reported

    I can't watch this **** man. @PrimeVideo your stream is ******* awful. It's crashing every few seconds... and it's certainly not my WiFi!

  • FrSgtXmasCard
    Ian Smith (@FrSgtXmasCard) reported

    @PrimeVideo Terrible show from the beginning

  • HairryL21415
    我是小草一棵 (@HairryL21415) reported

    @PrimeVideo This show hires the worst type of child rapest you could ever imagine pulling them out of their beds at their parents homes all admittedly said in a interview. If i ever get the chance i will do my duty

  • fewleopard3949
    C. Mike Rack 🤪 (@fewleopard3949) reported

    @RollingLoud WHATS GOING ON I CANT SEE THE STREAM ON PRIME NOW WTFFFF @PrimeVideo GET YOUR SERVERS BACK ON TF

  • PhillySicksers
    PhillySicksers (@PhillySicksers) reported

    @PrimeVideo worst coverage of NBA ever.

  • Baroni_88
    𝔉𝔯𝔞𝔫𝔨 𝔑 𝔅𝔞𝔯𝔬𝔫𝔦 (@Baroni_88) reported

    @JoeNo94 @PrimeVideo Such a quality show

  • Prakher31501471
    Prakher (@Prakher31501471) reported

    @PrimeVideo today I am watching Citadel. The prime videos stops every now and then buffers all that. And you are trying to child High but going at free first you should match the quality of Netflix then you can charge the same amount.

  • M7_Reaper
    Ryan (@M7_Reaper) reported

    @PrimeVideo Its worse than S04 and S04 was the worst season of the show.

  • bobross_jay
    jaymills (@bobross_jay) reported

    @M0hawkMark @PrimeVideo The budget is higher than JJk’s. Money is NOT the problem.

  • hopefulpatriot7
    thehopefulpatriot (@hopefulpatriot7) reported

    @PrimeVideo Most heinous series ever created. Evil awful soul violating garbage.

  • comentarial
    dark willow (@comentarial) reported

    @therealKripke @TheBoysTV @PrimeVideo terrible, shame on you

  • MissMikaFell
    𝐾𝑖𝑎𝑟𝑡𝑦 (@MissMikaFell) reported

    @GoodOmensPrime @PrimeVideo Terribile. I'm so broken. Its all wrong and so empty

  • jlsin
    9/11/01 Never Forget (@jlsin) reported

    The @nba on @PrimeVideo is atrocious. Ian Eagle is excellent but Stan van gundy is awful. Sound off if he’s doing the game. #knicks

  • MickLee9
    Mick Lee (@MickLee9) reported

    @PrimeVideo Terrible show.

  • spidly06
    Spidly06 (@spidly06) reported

    @PrimeVideo Will you pull all but the first season after a while, bleach bit the servers, and destroy all physical media please?

  • bigtimebuckeye3
    Bruce Buckeye (@bigtimebuckeye3) reported

    @Underdog His play was almost as bad as the dogshit quality @PrimeVideo broadcast the game in

  • AyushRajawat
    Ayush Rajawat آیوش راجاوت (@AyushRajawat) reported

    Hey @PrimeVideo , why was The Boys removed mid season in India while it’s still available in the UK library? A lot of viewers were already watching it. If there are licensing or censorship issues, at least provide some clarity. Removing a show midway without explanation is frustrating for subscribers.

  • MiaCarlaNY
    Mia (@MiaCarlaNY) reported

    @slutt4johnny @080Kingus97659 @PrimeVideo YOu obvious didnt read the comics and have a mom that used lots of drugs to project that onto people find a good therapist she will help you with whatever syndrome you are suffering from

  • TheRealAnjrue
    Andrew Scott (@TheRealAnjrue) reported

    @burnhalf_Anote @amazon @PrimeVideo Nope. It's a problem on their end.

  • Prof3ssorTake
    Professor.V2 (@Prof3ssorTake) reported

    @PrimeVideo FIX THE ******* SHIMMERING BOX AT THE BOTTOM OF THE LAKERS GAME…I CANT SEE THE BOTTOM 1/4 OF MY TV