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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Charlotte Buffering 11 hours ago
Belleville Sign in 12 hours ago
Toronto Buffering 13 hours ago
Canyon Lake Buffering 14 hours ago
London Buffering 17 hours ago
Philadelphia Video Quality 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffMeintzer
    Jeff Meintzer (@JeffMeintzer) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like your internet speed, router and streaming device suck. I didn’t have one issue the entire race. The prime broadcast is fantastic. Much better than Fox and NBC

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @omg_its_zach4 @NASCAR @PrimeVideo Nope only time I ever have an issue is on Amazon live race

  • FlacoCafe
    Todd Brown (@FlacoCafe) reported

    @familybaptisttn @NASCAR @PrimeVideo You either have Internet issues or a crap TV.

  • ileftmyheartt
    Brandon the Chat-Killer (@ileftmyheartt) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bro. My feed was flawless

  • patrickstarr42
    PK (@patrickstarr42) reported

    @Bgordo92 @NASCAR @PrimeVideo Prime never buffered for me or had audio issue once. Including the pre race and over hour of post race so far. May want to check our internet connection

  • the_real_slider
    Dayton Snyder (@the_real_slider) reported

    @Bgordo92 @NASCAR @PrimeVideo Skill issue bozo

  • cupofjaytee
    JayTee Torres (@cupofjaytee) reported

    @Bgordo92 @NASCAR @PrimeVideo Didn’t have one problem lol

  • JoeKimray
    Joe Kimray (@JoeKimray) reported

    The difference in coverage tonight by @SportsonPrime is night-and-day compared to other networks. Great camera work - they cover the entire field - storytelling is impactful - and not a lot of inane chatter. Really wish Prime could have the entire season. #nascar #primevideo

  • JeffMakinbjyq
    Jeff Makin (@JeffMakinbjyq) reported

    @familybaptisttn @NASCAR @PrimeVideo I’m watching AEW PPV on prime & the race at the same time and zero issues! It’s your service

  • joe3030s
    Joe (@joe3030s) reported

    @Bgordo92 @NASCAR @PrimeVideo Everyone else never had a problem. Maybe they found out you you were a **** and shut your service off

  • NickyDeGirolam1
    Nicky DeGirolamo (@NickyDeGirolam1) reported

    @Bgordo92 @NASCAR @PrimeVideo Mine works fine that’s not a nascar problem.

  • wmfloyd43
    USNRET2007 (@wmfloyd43) reported

    @Bgordo92 @NASCAR @PrimeVideo Zero issues here.

  • orangegetter
    Ellie 🇵🇸 | GO3 SPOILERS (@orangegetter) reported

    ******* **** quality of @PrimeVideo ’s “best quality” downloads or is that just me? I'm not even watching on a big screen, shouldn't be too hard to get decent quality and not a disgusting mess of pixels whenever characters move too fast 🤧

  • Madisox43
    Madisox (@Madisox43) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like issue with your ISP,,

  • Six_Time6
    Six Time (@Six_Time6) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no problem's with it

  • Paragon_MKE
    Michael England (@Paragon_MKE) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like you got ****** Internet. Better picture quality than Fox has had all season

  • _KevinMoon
    Kevin Moon (@_KevinMoon) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like your internet provider and and equipment to me. I didn't have any of those issues! I thought it was a great production.

  • BDFphotography
    Brandon Farris Photography (@BDFphotography) reported

    @familybaptisttn @NASCAR @PrimeVideo Have had no issues at all on my stream, check with your internet provider.

  • DonnieMeador
    Don Meador (@DonnieMeador) reported

    @Bgordo92 @NASCAR @PrimeVideo Your service provide and your connection problem is not on Amazon. Great job Prime.

  • justin_1455
    Justin (@justin_1455) reported

    @Bgordo92 @NASCAR @PrimeVideo User error. Worked great all night and destroys any other NASCAR broadcast.

  • IV_sharpe
    Richard Sharpe IV (@IV_sharpe) reported

    @Bgordo92 @NASCAR @PrimeVideo I’ve watched on 3 separate devices haven’t had a single issue

  • rolladoe
    rolladoe (@rolladoe) reported

    @Bgordo92 @NASCAR @PrimeVideo I had the race on earlier before the green flag… I went outside to work on the yard. Came back to the tv and unpaused it hoping I can watch the pre race stuff for Kyle Busch… naw took my straight live right before the green flag. Had to go to X to watch pre race. Nonsense

  • meal09
    Mary Goedel (@meal09) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no problem watching it on Prime.

  • TDEAN2088
    Thomas Dean (@TDEAN2088) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had issues tonight

  • DavyVFL
    Uncle Davy Crockett (@DavyVFL) reported

    @Bgordo92 @NASCAR @PrimeVideo Literally no problem here, you absolutely can pause the broadcast, you’re just a boomer who doesn’t have good internet.

  • KingSin81
    Barry Ortiz (@KingSin81) reported

    @Bgordo92 @NASCAR @PrimeVideo Had no issues the whole race

  • Shannon_Breezy1
    Shannon Breezy (@Shannon_Breezy1) reported

    @Bgordo92 @NASCAR @PrimeVideo I watched the whole thing and never had an issue. Maybe your internet provider.

  • JeffGorvetteWeb
    Jeff Gorvette Fan (@JeffGorvetteWeb) reported

    @familybaptisttn @NASCAR @PrimeVideo People discovering they have terrible internet in real time has been an interesting theme tonight

  • Craig64313575
    Craig (@Craig64313575) reported

    @Bgordo92 @NASCAR @PrimeVideo Might want to check your internet provider,ZERO problem here

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @Bgordo92 @NASCAR @PrimeVideo actually with prime video you can pause, you can rewind. I had my paused for about an hour and was able to resume. Again that's a you issue. You did it too youself. Not a NASCAR issue, that is a you issue.