Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/24/2026 02:00

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
South KoreaDaejeon Crashing
United StatesTucson Buffering
United StatesBoulder Playback Issues
United StatesAltamont Playback Issues
United StatesMillsboro Playback Issues
United StatesIndiana Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SinnerQueen7 Christi 🌻🇺🇦🌻 (@SinnerQueen7) reported

    @PrimeVideo #Herogasm is saying video not available yet. Fix it please!!

  • rameshkingsman ramesh k (@rameshkingsman) reported

    @Ayappa1984 @PrimeVideo Hi sir, where is question about vikram, will answer 1.Police chief was tracking kamal,he had to work on blind spot, golf and ****** place. 2.Forgot ur ques. 3.Loki should have improved telling this, kamal like tap of fahadh to get information from him and also kamal like to hide.

  • 502bocannon Tommy gunnz (@502bocannon) reported

    @PrimeVideo your password reset tool on the app doesn't Fn work. What yall gon do to fix this?

  • thimbletron 👾 ashley 🚀🌟✨ (@thimbletron) reported

    so @PrimeVideo you capitalize Thing in the subtitles in ‘The Thing’ (which i approve, good job) and i realize it’s probably due to accessibility issues… but i am still sad that Death’s dialogue in Good Omens wasn’t in all caps :(

  • ripdaphny daphny (@ripdaphny) reported

    @officialathns @PrimeVideo im seeing a bunch of people report the issue and others saying theyre able to watch it , hope it gets fixed soon so i wonder what the issue could be

  • samurow Arbee (@samurow) reported

    @PrimeVideo just rented The Batman on your platform. Great movie but terrible viewing experience. Grainy, low-res, constantly buffering, borderline unwatchable. It's not my connection, Netflix works fine! Feel like I've wasted my money.

  • sarahkkenedy Robyn (@sarahkkenedy) reported

    @D3toxI @PrimeVideo Possibly the best and worst reply ever

  • mrmegraham GrahamInTheUpsideDown (@mrmegraham) reported

    Dead @amazon @PrimeVideo @ please tell me why your phone rep just told me nobody is in the office to answer the phone and he’s the only one that can help….

  • ripdaphny daphny (@ripdaphny) reported

    @JB_20_20_ @PrimeVideo @TheBoysTV Some people are watching it right now and some people are running into the same issue we are having

  • mashapocalypse Masha❤️‍🔥 (@mashapocalypse) reported

    Hey @PrimeVideo the Great Food Truck Race S1E3 has the wrong episode showing and I am a completionist so I need it. Pls help

  • APatnick Andrea Patnick (@APatnick) reported

    @PrimeVideo Well played Prime ! The internet is going to be broken ...again !!! Well played !!!??

  • Yaoikuza Y.P. Ronin (@Yaoikuza) reported

    @officialathns @PrimeVideo I am. Hopped on to see if anyone else is having this issue

  • GabrielCappucc2 Gabriel Cappuccio (@GabrielCappucc2) reported

    @FANologyPV @TheBoysTV @PrimeVideo may jesus help me

  • _kiranrajagopal Kiran (@_kiranrajagopal) reported

    Jack N Jill on @PrimeVideoIN. Possibly the worst movie I've ever seen in my life. Not sure how even the makers could watch the finished product and think that this was worth releasing. Just embarassing @ManjuWarrier4 @kalidas700 #jacknjill #primevideo

  • Legion_1183 Legion_1183 (@Legion_1183) reported

    @PrimeVideo After the herogasm, feel free to #renewraisedbywolves don't mean to pester. Just want to try to help show support.

  • msscntgeniality 🐺 (@msscntgeniality) reported

    @katypreggy @PopCrave @PrimeVideo Wanna talk cringe look at your pro pic. That fad hasn’t made anything quality since she chopped her hair. Next.

  • mhadjiisah mhadjiisah⌚ (@mhadjiisah) reported

    @PrimeVideo Please fix ur UI for god sake 🙏 😔

  • SinnerQueen7 Christi 🌻🇺🇦🌻 (@SinnerQueen7) reported

    Once again some of us can't see #Herogasm because its not dropping @PrimeVideo Please fix this!!

  • TugsatArda Arda Tuğsat (@TugsatArda) reported

    @popgek @PrimeVideo is this a some sort of joke? How you can change scenes in one country? We do not want censorship. PLS fix this.

  • godessofvictry Ashley ✨ she/her/hers (@godessofvictry) reported

    Dear @PrimeVideo why does my prime membership work on my TV but the app on my iPad doesn’t recognize I’m a prime member???

  • joelbasson Joel Basson (@joelbasson) reported

    @Carnage4Life Does that work out though? I use PrimeVideo very rarely in comparison to Netflix. No more than a few hours per year vs a few hours per day on Netflix

  • officialathns 🪐Ethan🌙 (@officialathns) reported

    @ripdaphny @PrimeVideo I'm hoping that it'll be fixed by the time I get home from work. Sucks that this issue is happening but at least we're not alone

  • EldoCR Eldo C R (@EldoCR) reported

    @PrimeVideo server down? laggingg

  • YUNGB_MIA N (@YUNGB_MIA) reported

    @PrimeVideo needs to fix the lagging.. looks like I’m watching a badly dubbed martial arts movie

  • BarryMcKee423 Barry McKee (@BarryMcKee423) reported

    @ParamountPlusUK Seems to be an issue with episodes 8 & 9 via the @PrimeVideo channel. They're both less than 6 mins long.

  • Legion_1183 Legion_1183 (@Legion_1183) reported

    @PrimeVideo I'm not sure how I'll handle the herogasm, but if you could maybe help #renewraisedbywolves , it could go a long way to help.

  • SLevy82287920 S. Levy (@SLevy82287920) reported

    @PrimeVideo @Money23Green ✊Puttin in the Work !!! 😤😤

  • airforcepam Air Force Pam 🇺🇸 is Vaccinated & Wears a MASK (@airforcepam) reported

    @morgan_freeman @PrimeVideo Loved "The Electric Company" Guess that comment tells my age. It was QUALITY TV!

  • NylaRoseBeast Nyla Nyla (@NylaRoseBeast) reported

    @heisenberg187 @PrimeVideo @YouTube Never had an issue.

  • heisenberg187 Erik Lamoureux (@heisenberg187) reported

    @NylaRoseBeast You rent on @PrimeVideo?? I never use them, the quality always seems to drop half way through movies, I always rent on @YouTube and the quality is ALWAYS perfect, 4K quality never drops 👍