1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 8: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Elliant Playback Issues 55 minutes ago
Hamilton Crashing 1 hour ago
Wolverine Crashing 2 hours ago
Mauves Crashing 2 hours ago
Marseille Crashing 3 hours ago
Petersburg Playback Issues 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • sus_ovan
    Susovan (@sus_ovan) reported

    @PrimeVideo @AmazonHelp @amazon What is the amount we have to pay to get at least a good enough ADD-FREE service for prime video? It is the worst service for content I have ever seen!

  • YanShellest
    kirill (@YanShellest) reported

    @PrimeVideo upload 2k or 4k quality to YouTube Please

  • GtfoZ27
    **** (@GtfoZ27) reported

    @HypeFawx @Easelm @PrimeVideo One time would have been funny but just about every other episode is haha look at what these freaks get off to. The overplayed that hand. People criticized the ant man in the **** thing, I didn't, finally a production did it, but the rest is tired. Thats my issue with the humor

  • Fraze_Haze
    Myth (@Fraze_Haze) reported

    @ThatAverageMans @InvincibleHQ @PrimeVideo Lmao did you really think those animators work for free? Invincible no passion bruh jjk, csm have a passion people that working on it also they have TIME unlike invincible that is the reason the animation of those show is just beyond cinema.

  • Evangelion217
    Brian Jensen (@Evangelion217) reported

    @TheInfamousEric @PrimeVideo It’s because the show is a terrible adaptation and book fans stopped watching after S1. That’s why it was cancelled. I love @PrimeVideo for cancelling it. Thank you Jeff Bezos. 🙏

  • TD_DetroitLions
    Touchdown Detroit Lions (@TD_DetroitLions) reported

    Great job @amazon @PrimeVideo you guys have more money than any streaming services. Yet you guys are absolutely terrible. 4th quarter NBA playoffs. Yall **** the bed. Great job. 👍

  • TxNativeP23
    TexasNativePatriot (@TxNativeP23) reported

    @AmazonMGMStudio @PrimeVideo You gotta work on the joist Big BULL!

  • MickLee9
    Mick Lee (@MickLee9) reported

    @PrimeVideo Terrible show.

  • 0xSadGhost
    Sadghost (@0xSadGhost) reported

    Can someone explain to me like I am a Child why @JeffBezos and @PrimeVideo somehow decided INVINCIBLE should have such a low budget? In comparison with other Animes the budget for Animators is terrible. They gotta do better fr

  • OperatorJuno
    Operator Juno (@OperatorJuno) reported

    @J0hnADouglas @PrimeVideo At this point, I'm tired but too deep in. Really I just want to see how this train crash of a show ends

  • NavyCaptRet63XX
    Capt M J Singleton 🇺🇸 (@NavyCaptRet63XX) reported

    @PrimeVideo your #NBA broadcast is terrible technical difficulty for Lakers vs Rockets game.

  • xJPx82
    JP (@xJPx82) reported

    @alternate_agm @kingocho3 @PrimeVideo Edgy boy! You're both awful.

  • Gofightwin8668
    jeff siegenthaler (@Gofightwin8668) reported

    Stan Van Gundy is terrible @PrimeVideo @dobetter @lazy

  • JonasBadalic
    Jonas (@JonasBadalic) reported

    My 2008 motorola had better video quality than these @PrimeVideo @NBA streams

  • mrbcpa99
    mark4u (@mrbcpa99) reported

    @FrostyBias @PrimeVideo @nba. Worst broadcast ever. The visuals were bad. The announcers were bad. The halftime show was worse. Dirk is a HOF player not broadcaster

  • ReginaRConnell
    Regina Connell (@ReginaRConnell) reported

    Did the Amazon Prime app just crash?? I cannot access it on my tv right now😳 when I pushed the Amazon Prime button on my remote control it does nothing, when I try to choose the icon from the menu it does nothing. What the actual hell is going on.??? @PrimeVideo

  • BobbyB109975827
    Bobby B (@BobbyB109975827) reported

    @Hendrick9Team @PrimeVideo Awful

  • DigiInfluenzaa
    Digi Influenza (@DigiInfluenzaa) reported

    No issue on cancelling #GenV, because S2 sucks. @PrimeVideo atleast renew #Wayne, that deserves S2.

  • BF8_szn
    John (@BF8_szn) reported

    @nettsbigfeet @VK5619819989119 @PrimeVideo He already said the breastfeeding was the worst thing he’s had to to do

  • InvestorRohit
    Amateur Investor (@InvestorRohit) reported

    @PrimeVideo @amazonIN I'm a prime lite member but didn't remember which was the first device I logged into. When I try opening videos on a new device it is not allowing. Any help is appreciated.

  • TheLawe912
    The Bartending Broker (@TheLawe912) reported

    @jeff_gluck And @NASCARONFOX junked the replay roll out. This might be their worst production on the year. Non-stop commercials, ****** camera choices, then even more commercials. Can’t wait for @PrimeVideo

  • KrieginCrusader
    Les Grossman (@KrieginCrusader) reported

    @therealKripke @TheBoysTV @PrimeVideo Weakest season, terrible writing making no sense

  • jimcostellook
    Jim Costello (@jimcostellook) reported

    @NBA @PrimeVideo Prime video is the worst. I get logged in then the cast quits and I am forced to go through it all again. This is terrible!! @okcthunder

  • ChrisMeanses
    Chris Means (@ChrisMeanses) reported

    @PrimeVideo **** you for taking nba playoff games nobody wants your stupid *** streaming service it’s literally the worst one out of all the streaming services first nfl games now nba playoff games get ******** outta here and **** you @ESPNNBA for letting this happen

  • datmanirv
    -LoneSoul🫰🏼 (@datmanirv) reported

    @PrimeVideo fix ya damn audio!! I can’t hear ****!

  • BarryBartley3
    Therightleft (@BarryBartley3) reported

    @auburn_seymo38 @Hendrick9Team @PrimeVideo He made the perfect move going to the middle. He just had zero help because everyone behind him was wrecking. He probably wins if he gets a push there.

  • officialkudy
    ᴋᴜᴅʏ (@officialkudy) reported

    @PrimeVideo Please i have a problem need help on my login details.

  • GabrielFer17599
    Gabriel Ferreira (@GabrielFer17599) reported

    @raftingzalmoxes To be successful, a documentary needs to break out of its bubble, go beyond the EUA and be shown in other countries. @PrimeVideo could help with this by acquiring the broadcasting rights in other countries, since not all places have access to the Peacock streaming service

  • bingosing
    A-Ran (@bingosing) reported

    @PrimeVideo Hey fix your streaming service for the NBA so there aren’t any lapses and goddamn buffering issues! There should never be any lapses in service with all the ******* money at your disposal

  • UncuredAmbition
    Sir Alexander (@UncuredAmbition) reported

    @PrimeVideo why every game I watch on here buffer