Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (25%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati |
Playback Issues | |
 Turlock |
Crashing | |
| Santa Clara |
Video Quality | |
| Broken Arrow |
Sign in | |
| Bangor |
Buffering | |
| Orlando |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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ミ★ ɹǝpıdsƎS™ ★彡
(@SEspider) reported
@zombie00owl @PrimeVideo That's basically my life every day. Spend hours trying to find something or get something to work. Finally give up on it and use something else, or do it the hard way. The moment I finish, what I was looking for, or the simple solution, is sitting right there mocking me.😭
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Charlie_Moon
(@Plain_Charlie) reported
@PrimeVideo why is it so hard to change a TFA phone number on my account? Trying to reset just takes me in circles. The contact numbers don't work. And I cant change payment details without changing my nr. #Frustrated
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John William Sherrod
(@jwsherrod) reported
from
Murfreesboro, Tennessee
@PythonMafia_ @PrimeVideo Agreed. I’ve never read the Wheel of Time books, but the show was pretty terrible.
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CenterOfTheUniverse
(@AwesomeAaron81) reported
@PrimeVideo why is it when I start watching @TheBoysTV it skips past episode 2 and goes to 3? Fix it please
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DarthJarJar
(@DandDplayer87) reported
@deusirae2 @PrimeVideo 100% the user. I watched every episode in broad daylight, no issues.
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Juanderful
(@IamJuanderful1) reported
@PrimeVideo If only to see @ConstanceWu in action. Her like her work.
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Rob
(@rob75070) reported
@PrimeVideo As a Vet who worked in this space I can say this was a quality effort and done very well!
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Rodi Rasko
(@paymeinchicken) reported
@fantasymiscell1 @PrimeVideo Someone didn't watch the show before giving their terrible opinion. Par for the course.
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The Director
(@JoshDacres) reported
For a platform with such quality content @PrimeVideo really needs to sort out the interface. Hire me and my team and we’ll sort it in 6 months.
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Chris unseen
(@chriswow39) reported
@PrimeVideo We are in dire need if anyone reading this can help with anything our cashapp is $chriswow39 anything will help us get something to eat we have nothing and no one God please help us get by send a angel to help hope.
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Danielle Brown
(@DanielleB345) reported
Anyone else having @PrimeVideo issues? Or just me?
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Roger Wilco
(@SpaceQuestRoger) reported
@PrimeVideo @LOTRonPrime I remember crash landing right into that glow tree, one time. It was so bright I thought I was dead.
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claire
(@gwetersreels) reported
@PrimeVideo we want watch parties available for people from different countries! work on that- right @chloescoven ?!
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Ali Muhammad
(@dgenxali) reported
@jrees87 @PrimeVideo @LOTRonPrime There's nothing this show can do as terrible as what Jackson did to aragorn and faramir
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Jay
(@the_jayRf) reported
@FANologyPV @PrimeVideo What is there no support from you guys? #primevideo is awful
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PDK
(@PDKSouthern) reported
@rtrest @PrimeVideo I LOVED the series but agree that the lighting in so many scenes was literally dark (not the content, the actual lighting!) I even looked at my tv settings but no problem there.
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Jeremy Fox
(@FoxJfoxdu13) reported
@PrimeVideo @LOTRonPrime Only ONE Lord of the Rings, @PrimeVideo : books and Peter Jackson movies. This is not Lord of the Rings at all. Easy pass for me... Trailers were awful...
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Jacob Jordan Bayne
(@Bay8Bayne) reported
@PrimeVideo WE JUST PURCHASED JURASSIC WORLD DOMINION BUT IT DIDN'T PLAY IT KEPT HANGING US OFF I ASKED SOMEONE ON JUST ANSWER AND WE SIGN OUT AND SIGN BACK IN BUT IT'S STILL NOT LETTING IT PLAY AND DRIVER'S MAD AND DRIVER'S CRAZY WHAT IS THE PROBLEM !
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Greg
(@GregIsCool6) reported
@PrimeVideo fix your **** and stop switching me to Spanish, just tryna watch the boys in ENGLISH MOTHERFUCKAS stop randomly switching me to Spanish piece of **** streaming service
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Shabbir Bandukwala
(@ShabbirSpeaks) reported
@PrimeVideo Hi - Prime videos are not playing anymore - i tried many videos - movies tv shows etc. It always says Video Unavailable. I am playing on my Laptop with the latest Chrome browser - please help. (I am from UAE)
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Matt
(@PLL323) reported
@CranjyMcbball @amazon @PrimeVideo It’s the worst thing I’ve ever watched . Just go back to cable. What was wrong with cable tv?
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Wil Notgoback 🖕🏻MAGATs
(@WNotgoback) reported
@K3NNYKLIZZL3 @PrimeVideo For the same reason I don’t watch Kevin Stacey’s work. They’re are douche bags.
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Jay
(@the_jayRf) reported
@PrimeVideo I’m looking for customer support and nothing of the useless help systems is helping. Where’s the support?
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Anonymous
(@onlyalurker6) reported
@TerminalListPV @PrimeVideo The lighting is truly awful.
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Scott D. McArthur ✮ Speaker & Vlogger
(@Scott_McArthur) reported
@PrimeVideo I’ve bought a film on prime but it only plays the trailer when I try to watch (on all devices). Is there anyone who can help - the hub does not help
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Max Livingston 🐅
(@PythonMafia_) reported
@jwsherrod @PrimeVideo The books are very not terrible if you ever get the time
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ミ★ ɹǝpıdsƎS™ ★彡
(@SEspider) reported
@zombie00owl @PrimeVideo Knowing it's going to happen, while you're struggling with it, is the worst part of it all.
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Janna Fite Herbison
(@jannaherbison) reported
Be careful making changes 2 your @amazon or @PrimeVideo account. I tried to update my account’s credit card, it kept saying there was an internal error, then they used the new card to somehow purchase a different Amazon Prime account in my name that I didn’t authorize. For $150.
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Imran
(@Imran58413751) reported
@amazonIN ,@PrimeVideo ,I tried multiple times with different cards to get prime membership but failed. Called many times to your Amazon cc and prime cc but they were failed to solve this issue. Customer care executive behaviour is NOT good. Last order id: 402-7150458-1075522
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Zach
(@zachrknowles) reported
from
Desenzano del Garda, Lombardia
@PrimeVideo what's going on? I am in Italy and my prime video will not work.