Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (29%)
-
Sign in (28%)
-
Playback Issues (23%)
-
Crashing (17%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bel Air |
Crashing | |
| Durham |
Sign in | |
| Enumclaw |
Buffering | |
| Redondo Beach |
Sign in | |
| Naples |
Sign in | |
| Nixa |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Katelin Tiernan
(@katelin_tiernan) reported
Hear me out. What if we all collectively tweet about how phenomenally horrid the @peacockTV UX/UI is. Maybe, just maybe, they will fix it. I'd rather buy shows on @PrimeVideo.
-
Alex
(@GarfieldFan_69) reported
@Wario64 If it wasn’t for you posting the links there is literally no way I would have been able to find the first 3. No clue how @PrimeVideo has that terrible of a search function
-
valentinod
(@valenti11925110) reported
if you think netflix is better than @PrimeVideo I feel bad for you son, I got 99 problems but movies ain't one
-
DeeBee
(@2Hearts) reported
@PrimeVideo The movie Tarantula scene where the woman in her high rise apartment looks out window to see huge tarantula staring back at her. Gave me awful nightmares then (Age 6) and still have irrational fear that I will look out window and see some version of a monster or evil person.
-
Joshua Channell
(@JoshuaChannell) reported
It's a shame, I was looking forward to watching #Evangelion, but now I am unsure after watching the first 3 movies and they just don't sound as good as @Funimation dub. The quality in Funimation's dub is vastly superior to @PrimeVideo dub.
-
Jay Harwood
(@JayHarwood) reported
My god @PrimeVideo is churning out some absolutely awful content at the moment. Bad acting. Bad scripts. Bad directing. Come on Amazon, be a bit picky.
-
YvetteWrites
(@WritesYvette) reported
Had a semi-good day. But then all of that was undone. My manuscript got rejected. I came so close - they asked for full manuscript + liked the idea but then gave it back, said no. it happens. But my heart is broken and I need #ProdigalSon back!! @hulu #SaveProdigalSon @PrimeVideo
-
Lew
(@strongest_human) reported
@PrimeVideo What happened to the English subtitle track on Evangelion 1.11? Right now, there's only a Closed Caption track based on the dub which also captions sound effects and is really not working when trying to watch this film in Japanese.
-
YvetteWrites
(@WritesYvette) reported
@PrimeVideo The finale of #ProdigalSon S2. Malcolm looks so broken and he's suffered so much. A show with a mentally ill lead deserves to end happily - he deserves to be happy and continue to live with his trauma but not let it drag him down. Please #SaveProdigalSon
-
YvetteWrites
(@WritesYvette) reported
@micahspencer4 @hulu @PrimeVideo The problem is, literary agents don't tell you. They say one minute, 'oh we love this idea, love the first 3 chapters, this character is great' and then just go 'no' without telling you what's wrong. #SaveProdigalSon #ProdigalSon
-
MJA
(@MJADetBos) reported
When streaming tv, do you have that issue where after commercials or just randomly the sound is muted for a few seconds on @youtube or @hbomax or @PrimeVideo? I really thought I was going deaf for awhile. I have great internet, but it’s happening more & more. Anyone know why?
-
kentuckyfried
(@kentuckyfried) reported
@GarfieldFan_69 @Wario64 @PrimeVideo amazon is currently its own worst enemy with regards to prime video. I was having a hard time finding these too without wario’s links. Navigation is really terrible too while on the console app.
-
Joshua Channell
(@JoshuaChannell) reported
I am disappointed. As a long time #Evangelion fan I am disappointed with what @PrimeVideo. The dub is terrible. Why didn't they just hire @Funimation who has already dubbed the first 3 movies and did a fantastic job.
-
Sukesha Vasudeva
(@sukeshgv1988) reported
@PrimeVideo @amazon my orders, my subscription of prime, my purchased kindle books are gone, reaching customer care also became hard for me now as my account accessing has some issue, even after couple of follow ups today still am unable to access my account, please help
-
AKAuniverse
(@AymanKAltamimi) reported
@TheZoro123 @PrimeVideo Mr. Krab: "me boy, SpongeBob. I am framed. Can you help your old lad and give me some money so I can be bailed? Wouldn't want Krusty Krabs to shut down, would ya? So just send me to the money to me card" **SpongeBob sends money to card** Mr Krabs: "scammed thay b**** hahaha"
-
Alan Winston
(@AlanWinston12) reported
@OnePlus_IN I've been face many problems in using my OTT platforms like @netflix & @PrimeVideo after the latest OS update in OnePlus 7, Kindly take the necessary. Its excruciating.
-
James Wootton
(@decodoku) reported
Does @PrimeVideo have a 'coming soon' page, or any sort of way to work out when Lower Decks is coming to Switzerland? It's basically the only reason I'm continuing to bankroll the world's richest man.
-
Bronco Fan
(@tlspindle) reported
@PrimeVideo my name is Robert Ruiz and I've asked you time and time and time again to fix your forward and Rewind buttons. For being the richest company in the world oh, i.e, Amazon oh, you're the worst f****** people in the world fix your f****** forward: they f****** suck!!!!!!
-
Darren Evans 💙
(@DarrenJEvans) reported
@PrimeVideo Is there currently an issue with the PS4 app? I was using it fine earlier today but now it’s stopped working - none of the controller buttons do anything. Tried deleting+reinstalling and restarting system. Other apps work fine.
-
Mark Adams
(@2Markdavid) reported
@PrimeVideo it’s saying that I ordered a film that I didn’t order. Please help.
-
mid sized sedan
(@heyangelotorres) reported
@ChrisJBillig @PrimeVideo A trailer came out last year, it was supposed to come to theaters in Janaury but obviously that didnt happen. Since it was one of the many films Fox had finished when Disney bought them out, I guess Disney realized it was more trouble than it was worth and just sold it to Amazon.
-
ムシン ハーシ
(@Mhersi7) reported
come on get to work @PrimeVideo !!!
-
Anantika
(@AnantikaMehra) reported
Also, @PrimeVideo guys plzzzzz FIX ITTTTT
-
Lars❄️🇳🇴(NEW ACC)
(@aflyguynew1) reported
@AppleSupport Apple TV won’t play HDR with the @PrimeVideo app. It works with the build in-app on my TV, but not with Apple TV 4K 2021. It's extremely frustrating! Can you help?
-
Michael Thomas
(@MeechieInTheSky) reported
@misty_nep @PrimeVideo having the same problem
-
ً
(@eggosmike) reported
hey @PrimeVideo send help pls i've choose best quality for the movie i wanna watch but turned out sucks
-
Mommy's Carcass
(@MommysCarcass) reported
@kashiwagi_adam @PrimeVideo I'm just saying if you need any artists to work on Invincible I'm here for YOU!
-
Lamar Hester
(@Murburto) reported
@jenfromthatbloc @PrimeVideo I was looking for Jack Ryan, but this will work!!
-
Andore
(@Andore_202) reported
@PrimeVideo I can't see it on my Amazon prime , not even the movie , please someone help :(
-
Sarah Brown
(@SarahBrown1984) reported
@virginmedia hello! Is there a reason why @PrimeVideo doesn't work on my tivo box??