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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Santiago Sign in 19 hours ago
Los Angeles Sign in 20 hours ago
Seattle Sign in 21 hours ago
Columbia Sign in 21 hours ago
New York City Crashing 21 hours ago
Menomonee Falls Sign in 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • _doesnotcompute
    _doesnotcompute (@_doesnotcompute) reported

    @PrimeVideo Yes, there's a problem. You cancelled #Stargate because it would've appealled to fans

  • PoetAnderson182
    Pavel M (@PoetAnderson182) reported

    @PrimeVideo We're broken because you cancelled Stargate #SaveStargate

  • Salty_Sea_Dog1
    Johnathan De Wit (@Salty_Sea_Dog1) reported

    @Jack2LOneill @PrimeVideo That's modern inclusivity, when you make a generationally successful show pre and post airing but then think, surely it'll work with a known writer catering for 'the many'. Fools.

  • Jamie26559164
    Jamie Attwells (@Jamie26559164) reported

    @BaronDestructo I don't know what that is but can we also enlist the help of Keanu Reeves as John Wick and Jon Bernthal's The Punisher to go after the execs of @AmazonMGMStudio and @PrimeVideo for the unsanctioned cancellation of Stargate or is that too extreme #SaveStargate

  • iam_judedavies
    Jude Davies (@iam_judedavies) reported

    @PrimeVideo @PrimeVideo I’m having issues with my account. Can’t even reach your customer care

  • dimadw23
    𝐃𝐢𝐦𝐚 🇱🇧 (@dimadw23) reported

    @Siomara_Bohle @PrimeVideo Seek help

  • JM3470012399870
    Amy huff xx (@JM3470012399870) reported

    @PrimeVideo You look great and things are not ok . My devices have been broken so that I can't communicate. Identity stolen and such But don't worry I will only be down a minute I will rise again . You look fantastic. Miss ya

  • Anihilus2
    Darth Anihilus ✡🎗 (@Anihilus2) reported

    @PrimeVideo "Never underestimate your audience. They're generally sensitive intelligent people who will respond positively to quality entertainment." - Colonel Cameron Mitchell, Stargate SG1 S10E06 "200"

  • AZHSPRIN
    AZHSPRIN (@AZHSPRIN) reported

    @PrimeVideo please fix your blurry feed of the Fever game

  • Robrech5
    Robrecht (@Robrech5) reported

    Amazon, you absolute bastards! Canceling Stargate and leaving the greatest fanbase in the dust? That's colder than a Jaffa’s loyalty! We’re out here still dialing the gate for you. Fix this ****! Jaffa Kree! #SaveStargate @PrimeVideo

  • st5ifud
    Simping minion (@st5ifud) reported

    @readandracex @soldaicris @PrimeVideo thats the worst.imagine 8 weeks waiting like so much could happen in 8 weeks,thats such a waste of time

  • Jennifer_uga00
    Jennifer (@Jennifer_uga00) reported

    @terryrk85 @RomeovilleKid @PrimeVideo should be ashamed. The announcers were terrible to CC the entire time. I turned the game off.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @AmazonMGMStudio @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doing the same will work for you? #SaveStargate

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @StargateYT @AmazonMGMStudio @PrimeVideo - Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

  • memyselfandmaga
    Nicholas Radoszewski 🍊 (@memyselfandmaga) reported

    @PrimeVideo I dont get it. Just like I dont get Canceling Stargate made by Stargate writers. In the midst of terrible tv/movies that are trashing current "cinematic universes," why are you continuing the failure trend, instead of doing something awesome? #SaveStargate

  • Endeavourov1
    EndeavourInspired (@Endeavourov1) reported

    @AmazonMGMStudio @PrimeVideo For some reason my posts keep tagging the wrong accounts. But I won't give up! Twitter errors cannot stop Stargate fans! #SaveStargate

  • Confusedsooul
    OG (@Confusedsooul) reported

    @NetflixIndia @PrimeVideo @etvwin 65/n - #Peddi (4.5/5) A Blockbuster commercial cinema which wants you to travel with Peddi in his pursuit of identity. Charan&ARR work in tandem to lift the film from falling into oblivion. Jahnavi role was problematic but they wanted some dance steps to get some money & whistles

  • chrisquintano
    Chris Quintano (@chrisquintano) reported

    @PrimeVideo Too bad they are terrible in both formats

  • sisk_ii
    StoryMan-Jack (@sisk_ii) reported

    @nerd_cookies @AmazonMGMStudio @PrimeVideo It might be a blessing, look what they did with... Well everything. LOTR, Wheel of Time, Witcher, Star Trek, Star Wars... I cannot even watch old stuff because they destroyed all this so badly. Even West World a series based on an old SciFi Movie. Broken, like their minds.

  • The_real_Karzir
    Karzir (@The_real_Karzir) reported

    @ronaldhandley @PrimeVideo Again, there are reasons he acts like he does, but if its not for, no problem, but I enjoyed it greatly and hope for more.

  • matttrinh
    Matt Trinh (@matttrinh) reported

    @Jack2LOneill @PrimeVideo Not to sound like an Amazon shill, but canceling subscriptions won't work. Buying seasons, introducing new people to the franchise, that will speak louder with the petition because Clarkson had leverage with his success with Top Gear and The Grand Tour.

  • bazanovic
    human being human (@bazanovic) reported

    @PrimeVideo I couldn’t get past the terrible CGI of him flying around in the first three minutes.

  • fbcregan
    Regan Stoops (@fbcregan) reported

    Ugh, trying to catch up on Jack Ryan on @PrimeVideo and it's borderline unwatchable. Commercials literally every 5 minutes of show on a service we pay for. What a terrible service.

  • KruxJacobs
    Justin Krux Jacobs (@KruxJacobs) reported

    @PrimeVideo there are huge chunks of content missing from “The Strain” series airing on your amc+/shudder network, definitely seems to be a technical issue, many online notating the same, anyone working on this?

  • ishriihari
    Shrihari (@ishriihari) reported

    @PrimeVideo Over the next few months, Mr. A, Mr. S, Mr. P and Mr. K became convinced that this was a golden opportunity. Parents didn't hand out money easily back then, so they started saving, borrowing and convincing their families to help them invest.

  • CyberneticNewt
    randomrapture (@CyberneticNewt) reported

    @Loupvapeur @PrimeVideo I am also looking at ways to shift my consumer and business spending. You would not believe how much I spend on Amazon personally, and at various companies. It's no problem diversifying my vendors a little more. 👍

  • Gad_red
    Gadred (@Gad_red) reported

    @AmazonHelp as other users are reporting primevideo is not working

  • Rich33Atx
    Not weird Austin guy (@Rich33Atx) reported

    @AmazonMGMStudio @PrimeVideo Fire that Blair guy and let the serious people get back to work.

  • red_maneSC
    The Red Mane (@red_maneSC) reported

    @AnthropicDualiT @PrimeVideo Amazon's biggest issue is thinking the "hardcore" or "original" fanbase isn't enough. It needs to appeal to "non fans" as well. Pretty sure they said something similar about another show but i can't remember which. "We want it to appeal to more than just the fanbase."

  • rockn_katydid
    Katydid (@rockn_katydid) reported

    @PrimeVideo I'm afraid after the Penguin series the mold was broken