Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (31%)
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Playback Issues (27%)
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Sign in (25%)
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Crashing (15%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Atlanta |
Buffering | |
| Plantersville |
Sign in | |
 Lisbon |
Playback Issues | |
 Madrid |
Crashing | |
| Pittsburgh |
Playback Issues | |
| Wichita |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Harrington
(@ste_harrington) reported
Anyone else having problems with @amazon @PrimeVideo tonight. Was halfway through watch a movie and everything stopped. Tried rebooting the firestick multiple times but still won’t play anything
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A Raphael
(@ARaphael17) reported
@PrimeVideo why is the rugby coverage today very patchy in quality? Juddering, blurry & unfocused?
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CallumsJourney
(@callumsjourney) reported
@PaulMoynihan1 @PrimeVideo @WorldRugby I'm streaming and having no issues mate. Might be your bandwidth??
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John Baird 🐶🐶
(@JohnB_Aberdeen) reported
@DanSPeterson @PrimeVideo @WelshRugbyUnion Looks like a server issue? Poor show by Amazon - haven't invested enough. Troubleshooting by the customer will do nothing. Any techies out there to confirm?
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david gwinnutt
(@davidgwinnutt) reported
@PrimeVideo Your@coverage of the Wales NZ match is awful! Can you sort the sound and faulty picture? Or leave sport to the BBC
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KG&S
(@KGrunandSohne) reported
@WRU_Community what the hell are you doing selling out to Amazon. The quality is crap. @PrimeVideo
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Bwlch1
(@Bwlch1) reported
@AwkwardAdaWitch @WelshRugbyUnion @PrimeVideo It can't be Amazon it's not clever enough to have varied streaming quality between Llanelli, Ynys Mon, Caerdydd and Rhyl!! Was it tv or computer ?
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ƵØVΛ
(@LorenzoPCordova) reported
Hey @PeacockTV and @PrimeVideo, you uploaded the INCORRECT THEME SONG for House, MD. Can you people get anything right?! A coworker decided to watch the show, and today, I found out, he’s being shown the wrong theme song. FIX THIS, IMMEDIATELY! It’s awful!
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Spike7307
(@spike7307) reported
Anyone else getting picture and sound problems with the rugby on @PrimeVideo ??
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Kev
(@tazzed77) reported
Come on @PrimeVideo the picture quality for the Wales v NZ rugby is terrible!
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Andy Bolton
(@andybolton) reported
from
Chesham Bois, England
@ComplexWales It keeps buffering, and I’ve got 224Mb download rate atm. Turn on a few more AWS servers please, @PrimeVideo!
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Ricky Chambers
(@RickShow1) reported
@PrimeVideo is ******* awful! Tethering all the time! Never mind, only 30 more games to watch on it this month 🤬🤬🤬 #AmazonPrime
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Ceri #BLACKLIVESMATTER 🏴🇪🇺 🏳️🌈🎗
(@Cejmeister) reported
What ******** was with that camera work then @PrimeVideo!? ******* awful!
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Robert A-Brown
(@brown_anderson) reported
from
Wicklewood, England
@PrimeVideo please why is the picture quality rubbish (unwatchable) on live rugby today but ok on the highlights?
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Richard Impey
(@rki600) reported
@PrimeVideo please sort out the quality of live video wales v New Zealand rugby is worse than low definition
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Adam O’Callaghan
(@OCALLAGH) reported
@PrimeVideo watching #WALvNZL and the quality is constantly changing from good, average, very good, very bad, bad, really bad then very good again. None of these last for long it's just changing all the time and making it too hard to watch let alone enjoy.
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Chris Ferrary
(@FerraryChris) reported
@AmazonHelp Watching via @virginmedia. I think their remote doesn’t work properly with the @PrimeVideo app, so I can’t turn commentary on! No real loss, though!
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Awkward Ada Witch🏴💙
(@AwkwardAdaWitch) reported
@Bwlch1 @WelshRugbyUnion @PrimeVideo Smart TV. It’s been ok with all other Prime shows, Netflix is fine and even iPlayer is behaving now. I will try to watch another live stream and see if it is ok or not. I searched and others were experiencing the same issues. Very odd.
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Cat Roberts
(@Hiya_Dol) reported
Anyone else finding the quality of @PrimeVideo live rugby stream really poor? #AutumnInternationals #WalNz 😡
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Lisa Jayne Ashford
(@LisaJayne02) reported
@amazon @PrimeVideo if your going to be streaming the Autumn Internationals then at least have a a decent quality stream 😡 what a joke get it back on Terrestrial TV
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Cymro n Somerset
(@CymroSomerset) reported
Giving up on trying to watch the @WelshRugbyUnion v @AllBlacks on @PrimeVideo. Second half the blue buffering spinner has been up more often than not. And now a memory error #WALvNZL
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Alyson Burnell 💙
(@alyjb267) reported
@WelshRugbyUnion @PrimeVideo so which numpty decided we should watch rugby on this channel?? Poor poor quality of picture and keeps freezing. Really annoying sort it out please 🤬
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Gareth Williams
(@bluesman74) reported
Didn’t see too much of today’s game but @PrimeVideo is a quality product when it comes to rugby coverage.
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Cymro n Somerset
(@CymroSomerset) reported
A heavily pixelated Will Jordan has scored a superb try for the @AllBlacks v @WelshRugbyUnion. Getting time to tweet during the intermittent buffering on @PrimeVideo. Wish this was on terrestrial telly as the tech problems spoiling it for me.
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Teddi Berra
(@BerraTeddi) reported
@PrimeVideo Production quality looks cheesy, cheap and generic. Hope it has the maturity and grit that are essential for fantasy tv shows to work. Only one fantasy show has ever gotten it right. Not sure the source material will allow this to thrive outside of the die-hards. Good luck WoT
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Conor
(@conorfer) reported
@AmazonHelp @PrimeVideo sort out your stream of the rugby. There is a terrible glitch users are experiencing.
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Ricky Chambers
(@RickShow1) reported
I tell you what between the worst coverage I’ve ever seen from a channel @PrimeVideo to the complete bias refereeing I think I’m going to put the football on. 🤬🤬🤬 #AmazonPrime
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Alex Snell
(@JHendrix70) reported
@JimiHendrix @Coda_Collection @PrimeVideo Not to sound like a Broken record but again, this isn’t really “it’s original glory” without Larry Lee’s contribution to this set. I doubt the cameras just stopped when he took the mic for his two songs. Include those and then you can say it’s complete Original Glory #larrylee
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🏴 RGLFITNESS 🏴
(@RGLFITNESS1) reported
So they restrict us to watching Rugby on @PrimeVideo n I'm not getting any sound? Films work fine but only subtitles with live sport 🤬
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Awkward Ada Witch🏴💙
(@AwkwardAdaWitch) reported
.@WelshRugbyUnion if you are going to sign deals with @PrimeVideo then please insist the quality of the streaming is consistent and good quality. 🤬