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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)
  • 19% Sign in (19%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Northborough Sign in 7 hours ago
Mexico City Sign in 13 hours ago
Fort Collins Crashing 15 hours ago
Dallas Video Quality 18 hours ago
Pearl River Playback Issues 20 hours ago
Orlando Playback Issues 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ja_y007
    Yoshi (@ja_y007) reported

    There is no way on Earth that this is a real poster. Why is it so cartoony(especially #PriyankaChopra's pose). This is like the parody of a parody poster. Just terrible Photoshop all around. #Citadel #Amazon(surely you could do better @PrimeVideo).

  • Patriotsdotw1n
    Pesky *********** 🇺🇸🇺🇸🇺🇸 (@Patriotsdotw1n) reported

    @travishb @PrimeVideo Not working at all. The recap works, live is just a black screen.

  • TyleLlomas
    Tyle Llomas (@TyleLlomas) reported

    This is the worst playoff viewing experience I’ve ever had @amazon @PrimeVideo If you care about your organization at all you’d buy back the streaming rights now @NBA

  • jrossi79
    Jonathan Rossi (@jrossi79) reported

    @NBA @PrimeVideo your announcers are trash! Give back the first round of the playoffs to local broadcasts! This Celtics/76ers game is an awful watch with these guys!! Let alone missing plays for breaks! Trash!

  • FeralGenXr
    GenXr (@FeralGenXr) reported

    @PaulyShore @Tubi @PrimeVideo How was tucci to work with? He looks like he would be a nightmare to work with like a tight *** but it’s probably the opposite lol

  • RSchiltJr
    Sleeping Dalmatian (@RSchiltJr) reported

    @PrimeVideo @Crunchyroll why don't I have access to the new season of Re:Zero through my membership? I am very confused. Please help.

  • Car0sell0
    Dominic C (@Car0sell0) reported

    @PrimeVideo sound quality of the @cavs broadcast is absolutely horrible

  • ZB11__
    💤🅱️ (@ZB11__) reported

    @SOUTHSIDEJP_ @PrimeVideo I was fasho tryna fix it lol

  • csainzlover
    aria ⁵⁵ ⁶³ (@csainzlover) reported

    @FilmUpdates whoever edited this needs to fix the lighting before airing the show I’m not joking @PrimeVideo

  • bingosing
    A-Ran (@bingosing) reported

    @PrimeVideo Hey fix your streaming service for the NBA so there aren’t any lapses and goddamn buffering issues! There should never be any lapses in service with all the ******* money at your disposal

  • eMjAy_023
    MJ (@eMjAy_023) reported

    @PrimeVideo please fix multiview. What in the PIP is this?

  • Er_Abhi_N
    Abhishek Yadav (@Er_Abhi_N) reported

    @PrimeVideo hello, just tell me, why is web series on prime videos is having so poor video quality,

  • Jacquesdrums1
    James Jay (@Jacquesdrums1) reported

    @GoToThePictures @PrimeVideo So many streaming services do this. It’s awful and unacceptable!!

  • matthiasbasado
    Matthias (@matthiasbasado) reported

    @PrimeVideo fix yo dumbass app before I give you the zuck

  • Timothy01775634
    Timothy Norman (@Timothy01775634) reported

    @PrimeVideo He won’t fix the woke nature of your series.

  • titamarus69
    Todd Beavis IV (@titamarus69) reported

    @PrimeVideo @primemovies @MeanGirls You made the Boys terrible.

  • queengina1974
    Regina Collins (@queengina1974) reported

    @NBAonPrime @PrimeVideo I have prime but wasn’t happy the picture quality was horrible for Knicks game.

  • melanie_mc58085
    Melanie McKee (@melanie_mc58085) reported

    @PrimeVideo One of the worst shows ever. Stupid storyline and constant foul language.

  • Turtleshrugged
    Turtleshrugged (@Turtleshrugged) reported

    It's 2026 and @PrimeVideo still has the worst UI I have ever seen.

  • PB_Spurs
    Paul B (@PB_Spurs) reported

    @PrimeVideo why so many adverts? Got to stop watching, it’s terrible…😖

  • imjustnosy133
    ATM (@imjustnosy133) reported

    @PrimeVideo please help!

  • 509Kingofkings
    I’m just a ghost (@509Kingofkings) reported

    @PrimeVideo can you stop loading up tons of ad’s in all your shows? This is terrible trying to watch the new The Boys episodes and ads ever like 6 minutes. Stop this ****.

  • RealTubButter
    TubButter (@RealTubButter) reported

    @PrimeVideo audio with prime vision works flawlessly. Standard audio is awful.

  • Jags3121
    jag (@Jags3121) reported

    @puriiii___ @PrimeVideo Worst user interface prime

  • BoGardiner1
    Bo Gardiner (@BoGardiner1) reported

    @JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @amazon @PrimeVideo Worst customer service to prime members

  • spicyfoodisgood
    Theodore Streetsman (@spicyfoodisgood) reported

    @AmazonMGMStudio @PrimeVideo Glad there's finally justice but it's terrible that there's gonna be thousands of documentaries on this monster for the rest of time.

  • SantiMessi01
    SantiMessi10 (@SantiMessi01) reported

    @Yankees @PrimeVideo @SportsonPrime If Cam Schlittler is playing Imma crash out

  • ktk8956
    Blu. (@ktk8956) reported

    @mikethemiz @PrimeVideo You gotta get your lick back bro. Gotta spin the block on danhausen for that. Crazy work.

  • BeeLoverBecca
    Glitter 🐝✨ (@BeeLoverBecca) reported

    Why does the spurs game look so hazy? What’s going on with that camera quality @PrimeVideo ?