Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
May 24, 4:50 PM GMT+5:30	0	0
May 24, 5:10 PM GMT+5:30	0	0
May 24, 5:30 PM GMT+5:30	0	0
May 24, 5:50 PM GMT+5:30	0	0
May 24, 6:10 PM GMT+5:30	0	0
May 24, 6:30 PM GMT+5:30	0	0
May 24, 6:50 PM GMT+5:30	0	0
May 24, 7:10 PM GMT+5:30	0	0
May 24, 7:30 PM GMT+5:30	0	0
May 24, 7:50 PM GMT+5:30	0	0
May 24, 8:10 PM GMT+5:30	0	0
May 24, 8:30 PM GMT+5:30	0	0
May 24, 8:50 PM GMT+5:30	0	0
May 24, 9:10 PM GMT+5:30	0	0
May 24, 9:30 PM GMT+5:30	0	0
May 24, 9:50 PM GMT+5:30	0	0
May 24, 10:10 PM GMT+5:30	0	0
May 24, 10:30 PM GMT+5:30	0	0
May 24, 10:50 PM GMT+5:30	0	0
May 24, 11:10 PM GMT+5:30	0	0
May 24, 11:30 PM GMT+5:30	0	0
May 24, 11:50 PM GMT+5:30	0	0
May 25, 12:10 AM GMT+5:30	0	0
May 25, 12:30 AM GMT+5:30	0	0
May 25, 12:50 AM GMT+5:30	0	0
May 25, 1:10 AM GMT+5:30	0	0
May 25, 1:30 AM GMT+5:30	0	0
May 25, 1:50 AM GMT+5:30	0	0
May 25, 2:10 AM GMT+5:30	0	0
May 25, 2:30 AM GMT+5:30	0	0
May 25, 2:50 AM GMT+5:30	0	0
May 25, 3:10 AM GMT+5:30	0	0
May 25, 3:30 AM GMT+5:30	0	0
May 25, 3:50 AM GMT+5:30	0	0
May 25, 4:10 AM GMT+5:30	0	0
May 25, 4:30 AM GMT+5:30	0	0
May 25, 4:50 AM GMT+5:30	0	0
May 25, 5:10 AM GMT+5:30	0	0
May 25, 5:30 AM GMT+5:30	0	0
May 25, 5:50 AM GMT+5:30	0	0
May 25, 6:10 AM GMT+5:30	0	0
May 25, 6:30 AM GMT+5:30	0	0
May 25, 6:50 AM GMT+5:30	0	0
May 25, 7:10 AM GMT+5:30	0	0
May 25, 7:30 AM GMT+5:30	0	0
May 25, 7:50 AM GMT+5:30	0	0
May 25, 8:10 AM GMT+5:30	0	0
May 25, 8:30 AM GMT+5:30	0	0
May 25, 8:50 AM GMT+5:30	0	0
May 25, 9:10 AM GMT+5:30	0	0
May 25, 9:30 AM GMT+5:30	0	0
May 25, 9:50 AM GMT+5:30	0	0
May 25, 10:10 AM GMT+5:30	0	0
May 25, 10:30 AM GMT+5:30	0	0
May 25, 10:50 AM GMT+5:30	0	0
May 25, 11:10 AM GMT+5:30	0	0
May 25, 11:30 AM GMT+5:30	0	0
May 25, 11:50 AM GMT+5:30	0	0
May 25, 12:10 PM GMT+5:30	0	0
May 25, 12:30 PM GMT+5:30	0	0
May 25, 12:50 PM GMT+5:30	0	0
May 25, 1:10 PM GMT+5:30	0	0
May 25, 1:30 PM GMT+5:30	0	0
May 25, 1:50 PM GMT+5:30	0	0
May 25, 2:10 PM GMT+5:30	0	0
May 25, 2:30 PM GMT+5:30	0	0
May 25, 2:50 PM GMT+5:30	0	0
May 25, 3:10 PM GMT+5:30	0	0
May 25, 3:30 PM GMT+5:30	0	0
May 25, 3:50 PM GMT+5:30	0	0
May 25, 4:10 PM GMT+5:30	0	0
May 25, 4:30 PM GMT+5:30	0	0
May 25, 4:50 PM GMT+5:30	0	0

May 25: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (33%)
Buffering (24%)
Crashing (23%)
Sign in (16%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Perth	Crashing	5 minutes ago
Melbourne	Crashing	1 hour ago
Escondido	Sign in	7 hours ago
Houston	Crashing	7 hours ago
Mondovi	Crashing	8 hours ago
Panama City Beach	Crashing	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

Stock Car Central (@stockcarcentral) reported 6 minutes ago
@familybaptisttn @NASCAR @PrimeVideo I think you might need better internet, no issues here
Barry Ortiz (@KingSin81) reported 6 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Had no issues the whole race
Brian (@2noodleking) reported 10 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Prime is the worst
Wesley Reynolds (@Spiderwes88) reported 14 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Ur the only one having that problem.
🏴‍☠️Raven ⚓ (@NewsNomad3) reported 17 minutes ago
@PrimeVideo come on fix this, your service stopping more than its going!!!
👑KingJHip ⚾️ (26-27) 🚛🏁🏁 🦁🥉 (@KingJHip) reported 20 minutes ago
@familybaptisttn @NASCAR @PrimeVideo I'll say one thing for Prime. Maybe offer a video quality option? Not everyone can constantly run 1080p. Seems like it decides it will either be 1080p or 480, but maybe you can normally get 720p. Just want to offer a middle ground for people, no need for arguing.
Joe Kimray (@JoeKimray) reported 20 minutes ago
The difference in coverage tonight by @SportsonPrime is night-and-day compared to other networks. Great camera work - they cover the entire field - storytelling is impactful - and not a lot of inane chatter. Really wish Prime could have the entire season. #nascar #primevideo
👓l𝐱 𝐀𝐏𝐎𝐋𝐋𝐘𝐎𝐍 𝐱𝐥 ﻥ🦍 (@lx_AP0LLY0N_xl) reported 23 minutes ago
@Bgordo92 @NASCAR @PrimeVideo sounds like a you need to feed the hamsters in the wheel for you internet..... my prime service has been pristine with exactly ZERO issues and hey they actually broadcast the race with commercial breaks.... instead of commercials with racing breaks.
Robert Harriss (@HarrissRh) reported 24 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Ive had no problems even in a heavy thunderstorm im under, sounds like your internet sucks ***
Dale Duke (@NobleDuke67) reported 26 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Worked fine for me. You're the only one on x that I've seen have issues. I even ran two different streams in two different rooms
ANeff Photography (@ANeffPhotos) reported 31 minutes ago
@Bgordo92 @NASCAR @PrimeVideo I had zero problems. Prime was great! Million times better than Fox.
Richard Sharpe IV (@IV_sharpe) reported 33 minutes ago
@Bgordo92 @NASCAR @PrimeVideo I’ve watched on 3 separate devices haven’t had a single issue
SocMediaIsSometimesOk (@socmediaisdumb) reported 33 minutes ago
@Bgordo92 @NASCAR @PrimeVideo I have been pausing the race all day. And hasn’t buffered once. I should upgrade from dial up. But the announcers (except for Dale Jr) are just plain awful
The Bear (@MichaelEsbjorn) reported 36 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Never lost any of the stream at all and was able to pause, rewind, and fast forward back to wherever I wanted without any issues. Look in the mirror. Sounds more like a you problem. Maybe pony up for better internet or equipment.
👑KingJHip ⚾️ (26-27) 🚛🏁🏁 🦁🥉 (@KingJHip) reported 36 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Sounds like perhaps an internet issue. I'm not gonna bag on you though because I get it, my internet is sometimes laggy, and maybe your internet is the best possible you can get/afford. Mine has gotten better over the last year luckily, no issue tonight.
X (@o_oZeppelin) reported 40 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Get better Internet. Literally no issues for the rest of us
Rob (@DarksideFPSx) reported 40 minutes ago
@Bgordo92 @NASCAR @PrimeVideo That's an internet issue. Not Prime. I had 0 spinny *****, 0 audio issues, and not DC'd once.
roger rodgers (@redbolt2001) reported 42 minutes ago
@NASCAR @CLTMotorSpdwy @PrimeVideo all love the Kyle but good lord 1.5 milers are terrible. Why is 3rd place 6 seconds back already
KCP Fast (@Fastaction999) reported 42 minutes ago
@familybaptisttn @NASCAR @PrimeVideo No issues here, prime has better commentary, better visuals, and way better audio
Uncl3 Bub (@Uncl3Bub) reported 45 minutes ago
@Bgordo92 @NASCAR @PrimeVideo No issues for me the entire race..
Sean Bergquist (@SportsGuru87) reported 46 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Sounds like an internet issue because I watched it from 5pm til the Suarez interview with zero issues!
Tom Baker (@TheSWNTom) reported 48 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Sounds like you have internet issues.
TA515 (@TheArchitect515) reported 49 minutes ago
@familybaptisttn @NASCAR @PrimeVideo I’m watching on an Xbox One (original) and a TV from like 2005 and having absolutely none of those issues.
Mike Rutkowski (@Mike_R757) reported 49 minutes ago
@Bgordo92 @NASCAR @PrimeVideo No issues on my end. Could be your internet, no shade.
Nicky DeGirolamo (@NickyDeGirolam1) reported 50 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Mine works fine that’s not a nascar problem.
daniel copeland (@k8z71) reported 51 minutes ago
@familybaptisttn @NASCAR @PrimeVideo I have had not one issue with prime.
BRDN (@BRDNRacing) reported 51 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Haven’t had a problem once lol
NoMorningJoeFan 🇺🇸 (@MorningJoeFan) reported 53 minutes ago
@PrimeVideo Fix your network!
Boreagan (@Boreagan1) reported 57 minutes ago
@SportsonPrime @PrimeVideo Prime needs new cameras the picture is terrible
✝️ Daniel Hester, Jr. 🇺🇸 (@hesterjr) reported 59 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Sounds like a YOU problem…