Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (31%)
• Buffering (25%)
• Crashing (23%)
• Sign in (17%)
• Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Asheville	Sign in	3 hours ago
Sydney	Crashing	22 hours ago
Modesto	Crashing	1 day ago
Washington Court House	Crashing	1 day ago
Plainfield	Crashing	1 day ago
Kansas City	Playback Issues	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brandon Crotti/Steelers/Yankees/Lakers (@BrandonCro96736) reported 59 seconds ago

  @PrimeVideo we can't hear the Yankees game fix it

• 
  Double Klutch Racing 🇵🇸 (@DK_Racing_) reported 1 minute ago

  Hey @NASCAR it’d be awesome if we fans who have to work on Sundays were able to watch the race after we get off!! But no, you decided the worlds worst streaming service @PrimeVideo should get the races during this time. Prime, fix your ****** *** UI and controls for videos.

• 
  Roberts Sports Show (@RobsSportsShow) reported 7 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo That's a you problem, not a NASCAR prime problem. If streaming and it's blurry, that is an internet connection problem, you need to solve that not NASCAR.

• 
  Jeff Meintzer (@JeffMeintzer) reported 7 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Sounds like your internet speed, router and streaming device suck. I didn’t have one issue the entire race. The prime broadcast is fantastic. Much better than Fox and NBC

• 
  "B" (@brianwert13) reported 8 minutes ago

  Thank you @NASCAR and @PrimeVideo for televising a race on a Sunday night at 7pm. Not only will I not watch the end of the race because I work and get up early, but now that it’s raining I probably won’t be able to watch even half the race. Another great decision! #NASCAR

• 
  🦋 (@gracesaggie) reported 9 minutes ago

  @daeneryscult @PrimeVideo another terrible fandom but at least they pretend to like the female leads more than the male ones while they fight with each other ig😭

• 
  Yvonne Todd (@toddyvonne) reported 11 minutes ago

  @amazon @movies_anywhere @PrimeVideo Amazon customer service is pretending that they are unaware of the syncing issue of Universal Studios movies purchased from Prime Video. they are telling customers to contact Movies Anywhere to resolve the issue. I’m cutting out the middle man

• 
  Big Dave (@Dave58Big) reported 16 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo T-Mobile 5G is $30 a month. I didn't have one buffer like a majority of others. Get with the times and get better internet

• 
  Mike Oxlong (@ToadietheRoady) reported 21 minutes ago

  @bobpockrass Omg @PrimeVideo Mark Martin just mentioned his work out did I miss them talking about his stupid bus?

• 
  Sballard12 (@Sballard121) reported 21 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo Thats an internet issue not a prime issue, mine had absolutely zero issues at all but then again I have the fastest and highest internet offered through Verizon so its Definitely ur internet that caused the issue

• 
  Carlos Tomás (@CarlosGarzonC) reported 24 minutes ago

  @amazonfiretv @PrimeVideo @amazon Prime Video on Fire TV should let users sign in with a different account than the one linked to the device. Many households use multiple accounts, and easy account switching would greatly improve the experience.

• 
  Pablo Ferreira (@gnu_pablo) reported 27 minutes ago

  Unfortunately the telecom operator removed this month @PrimeVideo from my benefit, so I can't watch Spider. Yes! Brasil has the worst MNO in the world thank to the terrible privatization of the 1990s. Anyone working in the MNO can shutdown the internet of anyone.

• 
  Mr.Brightside (@MrBrightside_8) reported 28 minutes ago

  @PrimeVideo Fix the damn color options, it doesn’t work on my tv and PS5.

• 
  Society of Golf Historians (@SHistorians) reported 30 minutes ago

  For Christ sake @PrimeVideo just tell your camera folks to ZOOM OUT!!!! This is awful @WNBA

• 
  Ceyda🪐🪼 (@Ceycey3498) reported 31 minutes ago

  @offcampusonpv Ella and Belmont are so loved and have contributed so much to the show's viral success, so why do you constantly shove the other couple in our faces and do PR for them? You're wasting Ella and Belmont's hard work and alienating people by doing this. @PrimeVideo @offcampusonpv

• 
  ChaseG Racing (@ChaseGRacing88) reported 31 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo I think that's a you problem dude. Get better Internet service.

• 
  Thomas Dean (@TDEAN2088) reported 31 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Never had issues tonight

• 
  Captain Chris Toppings 🎣 🦆 🏁 (@MrToppings) reported 31 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo I had zero issues. Must be peoples connections

• 
  Larry Peter (@LarryPeter1974) reported 33 minutes ago

  Is it just me or is this race on @PrimeVideo terrible? I am watching it on 2 different medias and they both freeze up or go fuzzy constantly. Anyone else? @NASCAR

• 
  Roberts Sports Show (@RobsSportsShow) reported 33 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo Well it's a steaming show and most didn't have any issues. So yeah it's an internet issue.

• 
  Shawne Wegler (@Shawne0817) reported 34 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Someone sounds like a whiney baby. Funny no one else seemed to have problems but you. Hmmm so you even have prime.

• 
  Uncl3 Bub (@Uncl3Bub) reported 34 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo No issues for me the entire race..

• 
  Six Time (@Six_Time6) reported 35 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo I had no problem's with it

• 
  CreatedToEnchantYou🥀 (@TheRealEgoBekee) reported 42 minutes ago

  @PrimeVideo pls work on your resume watching 😭 now opening and searching for The originals all over again just because I decided to reply an ig message

• 
  D. Moneyhausen (@reflect_decide) reported 47 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo I had no issue all race

• 
  Cap'n Slipp (@CapnSlipp) reported 56 minutes ago

  @PrimeVideo Think about it. You're losing millions in lost subscriptions every day because people want to play-video and play-video just doesn't work a portion of the time. I'm cheap, and I can fix that issue.

• 
  Wesley Reynolds (@Spiderwes88) reported 58 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Ur the only one having that problem.

• 
  Sawyer Baltimore (@Thief_GBs) reported 59 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo I’ve had not one problem all night, sounds like a you problem.

• 
  Swain (@MambaSwain) reported 59 minutes ago

  @Sony Prime is lying they’re not allowing the color version to work only the black and white episodes are working Just forcing it that’s lame it’s 2026 black and white films ain’t it! @PrimeVideo

• 
  Social-Identity-Thief (@JM4LISD) reported 60 minutes ago

  @PrimeVideo Not terrible, yet. Not so engaging I feel chained to my seat in front of my screen.