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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Jersey City Crashing 6 hours ago
Lancaster Crashing 6 hours ago
Belém Playback Issues 7 hours ago
Circle Pines Sign in 7 hours ago
Peyton Sign in 8 hours ago
Flagstaff Playback Issues 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • NADaze2
    Rachel (@NADaze2) reported

    @PrimeVideo your live sports feed is terrible.

  • Jay_wake_up
    J_Mar (@Jay_wake_up) reported

    @NBA on @PrimeVideo is an absolute calamity the picture quality constantly gets blurry audio is awful. Why would they do this

  • NavyCaptRet63XX
    Capt M J Singleton 🇺🇸 (@NavyCaptRet63XX) reported

    @PrimeVideo your #NBA broadcast is terrible technical difficulty for Lakers vs Rockets game.

  • CurrentLoud
    Generational translator w/ 29,683 others (@CurrentLoud) reported

    @DannyNoonanGolf @NBAonPrime @PrimeVideo You're doing this as a joke but they have a package that could include Dylan Harper who Houston needs to be there PG and it could work for both sides.

  • pallerlasantosh
    Santosh (@pallerlasantosh) reported

    @PrimeVideo @airtelindia there is audio problem when playing content in prime video from the app in xtreme tv. It’s been there for months. No point in taking premium membership

  • MariaZawacki
    maria zawacki (@MariaZawacki) reported

    Fix your audio @PrimeVideo for wolves game.

  • MickLee9
    Mick Lee (@MickLee9) reported

    @PrimeVideo Terrible show.

  • speedmaverick
    Speed Maverick Garage (@speedmaverick) reported

    @TeamKFBfan8 @PrimeVideo @NASCAR Amazon is evil. Why people do business with them is a serious indicator of why the country is in social decline. No moral ethics anymore. I have a business account I haven't used in several years. Prime was $269 a year when I looked a couple years ago. Sellers are leaving because of the Amazon Basics is competing with sellers products on Amazons platform. The conflict of interest is blatant and the putting the people out of business that actually put Amazon in business, is as disgusting as it gets. Worst part is, the Basics products are garbage and have even burned down homes because of defects causing fires. Why the DOJ hasn't gone after them is beyond me. Unless Jeffy has CIA protection since he is a business partner with them....

  • bellfortrubyy
    sharon 🧚 (@bellfortrubyy) reported

    @otbperrie @PrimeVideo and it’s so frustrating because people who actually appreciate both of the actors’ work would create such quality content with both leads that would age so well rather than influencers who are only looking to make a viral clip @PrimeVideo we are tired!!!!!

  • GaMovics
    Soldats (@GaMovics) reported

    Oof that #mgm+ free trial isn’t going to work this time. This is definitely a bummer and hope it doesn’t hurt its viewership for #spidernoir @amazon @PrimeVideo trying to squeeze funds out of consumers a bit more which isn’t surprising tbh

  • mrbcpa99
    mark4u (@mrbcpa99) reported

    @FrostyBias @PrimeVideo @nba. Worst broadcast ever. The visuals were bad. The announcers were bad. The halftime show was worse. Dirk is a HOF player not broadcaster

  • jrtyler44
    Jeffrey Tyler (@jrtyler44) reported

    @NBA @PrimeVideo the picture quality is ****. Do better!

  • Pranish_24x7
    Pranish (@Pranish_24x7) reported

    Dear @PrimeVideo... I got a Prime Coupon with my @airtelindia Recharge... But I am unable to use it because I purchased Prime shipping edition... Can you help me here?

  • PsgInside1970
    PsgOpinion (@PsgInside1970) reported

    @PVSportFR @PrimeVideo wtf is this light on the Portland-San Antonio game? Look this there is smoke on the court. Fix it god Damn it

  • Michaelhumble93
    Texaslove933 (@Michaelhumble93) reported

    @PrimeVideo Terrible episode i mean it’s bad enough that all the episodes are released on Wednesdays I mean, come on seriously ? and only five seasons what a joke

  • Noha_luboya
    Noha (@Noha_luboya) reported

    @AmazonHelp @PrimeVideo @NBAPR The buffering is unbearable for these nba games, it lags for such a long portion of the game this is nasty work

  • jake_degood
    Jake DeGood (@jake_degood) reported

    Maybe it is just my TV, but the @cavs game on @PrimeVideo is really weird quality or picture..sort of choppy

  • CalebSequanbrnr
    The King Of The North (@CalebSequanbrnr) reported

    By far one of the worst officiated games I’ve seen so far the lakers are being bullied by the refs and im no lakers or bron fan but man this is just not basketball. @PrimeVideo

  • KrieginCrusader
    Les Grossman (@KrieginCrusader) reported

    @therealKripke @TheBoysTV @PrimeVideo Weakest season, terrible writing making no sense

  • bonobochick
    Miss D is bonobochick on bsky + tumblr too 📚 📺 (@bonobochick) reported

    It remains telling how too many ppl refuse to discuss misogynoir in new adult romance books by [#booktok hyped] romancelandia authors as well as misogynoir in casting streaming romance adaptations like #OffCampus or even Maxton Hall. It's not just a @PrimeVideo issue.

  • maevemilley
    . (@maevemilley) reported

    @fourmclren @PrimeVideo the fact that grrm openly hates the adaptation of his work but loved my lady jane like cmonnn

  • essex_keith
    KEITH ︻デ┳═ー (@essex_keith) reported

    @PrimeVideo can I have some help please you've taken money out of my account

  • whodude123
    Harry (@whodude123) reported

    @PrimeVideo I was supposed to get to watch four NBA games tonight. I got to watch one. Who decides these get turned off? That’s not what I’m paying for. I watched the Lakers beat Houston. The audio was so terrible I had to just mute it. Absolutely terrible. I’m not recommending you guys to anybody.

  • MayorMoon85
    MayorMoon (@MayorMoon85) reported

    @ErikaaLauren @PrimeVideo Those were the hornets broadcast team but I’m with you they we’re terrible just ear hurting bad

  • bigtimebuckeye3
    Bruce Buckeye (@bigtimebuckeye3) reported

    @Underdog His play was almost as bad as the dogshit quality @PrimeVideo broadcast the game in

  • NoahTHFCx
    Noah🪄🩵🇩🇰 (@NoahTHFCx) reported

    @PrimeVideo might be the worst thing i ever excperienced, they blocked my account, i canøt unblock even when i send the information they want?

  • rickmele
    Rick Mele (@rickmele) reported

    God, this Knicks game on @Sportsnet is so glitchy it’s borderline unwatchable... Assuming it’s an issue with the @PrimeVideo feed but just brutal

  • Gofightwin8668
    jeff siegenthaler (@Gofightwin8668) reported

    Stan Van Gundy is terrible @PrimeVideo @dobetter @lazy

  • mikedeisenberg
    Michael (@mikedeisenberg) reported

    @PrimeVideo your nba service SUCKS! TERRIBLE. CONSTANTLY HAS BUGS AND REPLAY HAS MORE BUGS THAN A STREET MATRESS. I WISH YOUR SERVICE WOULD CRASH SO NBA WOULD NEVER LET YOU PLAY IT'S GAMES!

  • xJPx82
    JP (@xJPx82) reported

    @alternate_agm @kingocho3 @PrimeVideo Edgy boy! You're both awful.