1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Lawrenceville Buffering 5 hours ago
Badajoz Buffering 14 hours ago
Preston Buffering 16 hours ago
Ava Buffering 1 day ago
Simcoe Crashing 1 day ago
Melbourne Buffering 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • etherealelain
    ~ (@etherealelain) reported

    @lovedyoutruly @PrimeVideo i thought so too!!! i was going to at least watch the first episode tn but nvm. i'll just watch it tomorrow night after work </3

  • InvestorRohit
    Amateur Investor (@InvestorRohit) reported

    @PrimeVideo @amazonIN I'm a prime lite member but didn't remember which was the first device I logged into. When I try opening videos on a new device it is not allowing. Any help is appreciated.

  • NavyCaptRet63XX
    Capt M J Singleton 🇺🇸 (@NavyCaptRet63XX) reported

    @PrimeVideo your #NBA broadcast is terrible technical difficulty for Lakers vs Rockets game.

  • GaryBazel
    GaryBazel (@GaryBazel) reported

    @TheRealAnjrue @amazon @PrimeVideo Same here. What’s up with this. My LG TV doesn’t have this issue. Just google Hisense ?

  • TheGrayWolf88
    ⚔️🏴‍☠️W🏴‍☠️⚔️ (@TheGrayWolf88) reported

    @TeamKFBfan8 @PrimeVideo @NASCAR It would help too if they had everything in one place instead of spread all over hell and half of Georgia like most other sports are nowadays.

  • zulu934
    Richard Griffing (@zulu934) reported

    @PrimeVideo They saved the worst for last.

  • RWayne_68
    Robert Wayne (@RWayne_68) reported

    @CryptoAuhsoj @GavinVincent @PrimeVideo Someone keeps projecting their own mommy issues. You poor thing.

  • 2Brown1Mamba5
    ❗️Pra"]["ik ❗️ (@2Brown1Mamba5) reported

    The audio on the prime broadcast is terrible btw @PrimeVideo

  • Section1ohFro
    Michael Orpen (@Section1ohFro) reported

    @NBA STOP putting playoff games on @PrimeVideo The quality is horrendous!

  • beodegard
    Ode's rules ! (@beodegard) reported

    @PrimeVideo Are there issues broadcasting NBA tonight 🤔

  • BeatsByX_
    Xavier (@BeatsByX_) reported

    @amazon @PrimeVideo FIX ITTTTTT

  • TheRealAnjrue
    Andrew Scott (@TheRealAnjrue) reported

    @burnhalf_Anote @amazon @PrimeVideo Nope. It's a problem on their end.

  • BixbyBillx
    BixbyBill (@BixbyBillx) reported

    @PrimeVideo Good. Such a disgusting awful show. Just vile

  • Evangelion217
    Brian Jensen (@Evangelion217) reported

    @TheInfamousEric @PrimeVideo It’s because the show is a terrible adaptation and book fans stopped watching after S1. That’s why it was cancelled. I love @PrimeVideo for cancelling it. Thank you Jeff Bezos. 🙏

  • TD_DetroitLions
    Touchdown Detroit Lions (@TD_DetroitLions) reported

    Great job @amazon @PrimeVideo you guys have more money than any streaming services. Yet you guys are absolutely terrible. 4th quarter NBA playoffs. Yall **** the bed. Great job. 👍

  • butterbarks
    TheButter (@butterbarks) reported

    @PrimeVideo is just terrible with these sports broadcasts. Choppy, pausing, fuzzy. Only service I ever have issues with

  • Prof3ssorTake
    Professor.V2 (@Prof3ssorTake) reported

    @PrimeVideo FIX THE ******* SHIMMERING BOX AT THE BOTTOM OF THE LAKERS GAME…I CANT SEE THE BOTTOM 1/4 OF MY TV

  • Fraze_Haze
    Myth (@Fraze_Haze) reported

    @InvincibleHQ @PrimeVideo Demon slayer, chainsaw man, Jujutsu kaisen animation is godlike with their budget how the hell your show with higher budget still have png in it and low quality animation? Take more time and use budget for more staff and animators like come on...

  • AlexMaksim43671
    George Fisher (@AlexMaksim43671) reported

    @PrimeVideo It's the worst season too.

  • StTwiggi
    •𝖲𝗍𝖳𝗐𝗂𝗀𝗀𝗂• (@StTwiggi) reported

    I can't watch this **** man. @PrimeVideo your stream is ******* awful. It's crashing every few seconds... and it's certainly not my WiFi!

  • jrodx79
    Jrod (@jrodx79) reported

    @PrimeVideo Jensen Ackles has the worst fake deep man voice ever. Just speak normal and stop trying to force a manly voice.

  • Fraze_Haze
    Myth (@Fraze_Haze) reported

    @4wMta @InvincibleHQ @PrimeVideo And? What is the poin of it with low level of animation quality also PNG animation it feels like one punch man lol

  • Filmy_Hype
    Filmy Hype (@Filmy_Hype) reported

    Just raised an issue: @Netflix stopped offering recaps for preview seasons—great to see them back! 🎬 But on @PrimeVideo there’s no volume or brightness swipe controls. 😕 #PrimeVideo, please fix this ASAP!

  • fewleopard3949
    C. Mike Rack 🤪 (@fewleopard3949) reported

    @RollingLoud WHATS GOING ON I CANT SEE THE STREAM ON PRIME NOW WTFFFF @PrimeVideo GET YOUR SERVERS BACK ON TF

  • SimonJonesMusic
    Simon Jones (@SimonJonesMusic) reported

    @PositivFuturist @PrimeVideo I've been buying blu rays and boxsets on eBay for so little money it's ridiculous. Amazon streaming quality is the worst of them all, whatever way they are encoding dark scenes is a complete disaster. They started messing with audio mixes too which predictably was terrible.

  • joeyrscotland
    CenTex Raider (@joeyrscotland) reported

    @footballnhoops @JTTheBrick @PrimeVideo You definitely are wasting your time when you literally can’t bring actual facts to a conversation that appears to go over your head. My response was directly to JT with having an issue with the game being on something other than traditional cable tv.

  • Oh_oK_OC
    Guns & Butter (@Oh_oK_OC) reported

    @PrimeVideo y’all been messing up all season. fix your audio quality. I can’t even hear the damn whistle.

  • dnyy3y
    F*ck philoise actually (@dnyy3y) reported

    @PrimeVideo @AmazonMGMStudio @AmazonHelp whoever is in charge of casting fix this. Adapt books by poc for god's sake. It's the same seven shows circulating. I'm disappointed

  • _heartofaQueen
    prosecco Bae (@_heartofaQueen) reported

    @PrimeVideo you will crumble! Fix whatever is wrong with your platform so the game isn’t lagging/glitching after every play ugh! Don’t piss me off

  • Annsviews
    AnniesVision (@Annsviews) reported

    @amazonnews @PrimeVideo WORST TV AD EVER..."MOMMY'S BOOB..." CLEAN IT UP AMAZON HEALTH AI!!!!!! ...NOT FUNNY...I DON'T WANT TO SEE HER BOOB NO ONE ELSE BUT PERVS DO EITHER!!!