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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Eau Claire |
Playback Issues | |
| Bethesda |
Buffering | |
 Nottingham |
Buffering | |
| Napa |
Crashing | |
| Oxford |
Sign in | |
| Providence |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Abby Normal
(@ABBYinFLA) reported
@PrimeVideo This was one of the worst movies I ever saw. Sorry.
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Lucee do not follow !!! politically incorrect
(@lawfive11) reported
@DavidMo40476566 @charleydarbo @PrimeVideo Not so much i dislike mexican race i lived in jalisco 2 years i hate the entitlement arrogant attitudes u think u better when u broke the law 2 get here n keep breaking laws n live off the goverment no I do not wish to have pig ways i have enough issues by....
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@nycwild
(@TheWargrider) reported
@charleydarbo @PrimeVideo The Casting is awful. Kidman. Really?
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🇨🇦Brandon-Shea Mutala in Dolby Atmos🇨🇦
(@BrandonMutala) reported
Hey @amazon Your website is just terrible. It took me 30 minutes to figure out how to cancel my @PrimeVideo and @Funimation memberships.
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David Peterson
(@Firewraithe) reported
@LNC150 @PrimeVideo I couldn't even watch the last episode. The "big reveal" was so bad but when Matt didn't step into the gate and they all started yelling "Matt Matt"..... It was the worst acting I've ever seen.
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SuZy.
(@SUSANER558) reported
@PrimeVideo ugh. she looks terrible
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PLEASE Help Us📌 🐕🦺♿️ #BoycottSpectrum10k
(@AuTeacher) reported
@TheKevinRubio @esteco2 @PrimeVideo I think that’s the point. Kidman was awful in this, and just like in Nine Perfect Strangers, she couldn’t maintain the same accent throughout. I’d rather have seen Gillian Andersen, Debra Messing...hell, just about *anyone* else.
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Brenda Martin
(@BrendaKayATL) reported
@PrimeVideo Awful! 👎
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KFRight
(@RightKf) reported
@krainboltgreene @timmccrthy @PrimeVideo Literally everyone I know has hated Wheel of Time. Terrible acting, amateur directing and poor dialog.
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Liza Vasquez
(@LifeCoachLiza) reported
@Richard_S_Y @PrimeVideo I would’ve preferred @DebraMessing but I’m sure #AaronSorkin thought #NicoleKidman resembles #lucilleball more(?) The problem was Kidman was doing an ‘impersonation’ of Lucy, forgetting to ‘be’ her, to give us her essence.
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Alan Lovesey
(@AlanLovesey) reported
@TheTrekCentral @StarTrekOnPPlus @PrimeVideo I did and they gave me two different reason in the same conversation! They suggested the 30 December! The issue is fans have paid for the season on prime UK as they don’t have Pluto and are now left waiting and should have to pay again Via apple. Really poor
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Speedo King
(@The_Speedo_King) reported
@SavageNeverDies @PrimeVideo Personally, I look less at the episode count than at the quality.
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Michael Stroup
(@MikeStroup10) reported
@jphippsofficial @PrimeVideo I get they need to cut things for time. But then the go spend 6 minutes on something that never happened and doesn’t help the narrative. WTF? And now Mat is some evil coward that didn’t go with them thru the Ways? Show is so bad- they are lucky it’s Covid and ppl are stuck inside
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Trek Central
(@TheTrekCentral) reported
@AlanLovesey @StarTrekOnPPlus Likely an issue with @PrimeVideo in the UK as episode 6 released as usual and is available on iTunes, so contact Amazon support. - TJ
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Dr.Luciferi
(@DrLuciferi) reported
@theShayolGhul @PrimeVideo @TheWheelOfTime After a this terrible adaption, I won't be back for season 2. This 1st season was too lore breaking. Didn't like it at all. #reboot
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elliot gordon
(@elliotgordon6) reported
@PrimeVideo The lighting was so awful. It could have been a radio show. Impossible and dumb production decision, i furiously shut it down at no cost and paid to see Die Hard instead both on Prime Disappointed!
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Matt Craufurd
(@mattcraufurd) reported
@theShayolGhul @PrimeVideo @TheWheelOfTime 8 episodes would be sufficient if the writing was better. The problem is the show runner does not respect the source material or the fan base. He wants to ‘fix’ the books but he’s not talented enough.
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Melfrommelbch🇺🇸🇺🇸🇺🇸
(@melfrommelbch) reported
@MagBoyleWright @PrimeVideo I was seriously disappointed! #Terrible
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James W.
(@JetStreamJames) reported
@PrimeVideo it’s been 4 days now and #StarTrekDiscovery Season 4 episode 5 STILL ISN’T UP! Please get it uploaded, Pluto TV and ITunes have had them up no problem :/
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PLEASE Help Us📌 🐕🦺♿️ #BoycottSpectrum10k
(@AuTeacher) reported
@PapaleoKathleen @PrimeVideo Yup. I thought so before even watching it, and suffered through it just to be sure. Awful casting, and just a bizarre way of framing things. Definitely not the kind of movie people have been waiting decades to see, when there was so much else they could’ve done instead.
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🇺🇸 The Mark Allen 🇺🇸
(@Mark_Allen62) reported
@PrimeVideo Nicole Kidman, yes but Javier Bardem?? What a terrible choice to play Ricky...
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Shakespeare527
(@Shakespeare527) reported
@PrimeVideo Hated this movie. It was such a disappointment. Had no point and Nicole’s Lucy was just awful. If you love Lucy, you won’t after this movie. It was about nothing really and it could have been so much more. So much black and white anger and bitchiness.
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RichardSamuels
(@Richard_S_Y) reported
@HeartlandRaised @PrimeVideo Doesn't matter. Nicole Kidman was a terrible choice.
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Leisha _17
(@Leisha_17) reported
@syfy09 @PrimeVideo So awful!!!
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Ripu Daman Singh
(@agraiite) reported
@VootSupport Amazon Fire tv stick does have support for widevine L1. And I am able to watch 1080p content on PrimeVideo, Netflix, Zee5 adn Sony Liv. This issue is only there with Voot app.
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💕Dee
(@deemarwar78) reported
@PrimeVideo 👎 An awful portrayal of Lucy...
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Very Swell Nice Guy
(@SavageNeverDies) reported
@The_Speedo_King @PrimeVideo Unless a show is totally inept, it's going to be above average quality. Television has really caught up with the silver screen.
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SFC Grandpa Heckman
(@DustinErinHeck1) reported
@RealDealAiel @TheWheelOfTime @PrimeVideo So much in the show never happened in the books and Rand is the main character in the books while just and extra on the set in the show. One of the worst adaptations of books ever made.
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Leisha _17
(@Leisha_17) reported
@Eviljohna @PrimeVideo The makeup for her was really awful. It was nothing like Lucille Ball’s makeup.
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Ayan🇮🇳
(@mistawayne_z) reported
Help me @PrimeVideo. I don't know why but all TV series and Amazon Originals are playing only at HD whereas all the movies are playing at 1080p. Why are the TV series not playing at 1080p? What might be causing this issue?