1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 28% Buffering (28%)
  • 22% Crashing (22%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Warrington Buffering 1 day ago
Vivy Sign in 3 days ago
Sarreguemines Playback Issues 3 days ago
Bromley Playback Issues 3 days ago
Aberfeldy Video Quality 4 days ago
Melbourne Buffering 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • EmarKnowsBest
    E (@EmarKnowsBest) reported

    @SportsonPrime @PrimeVideo Current race resolution currently looks like 360p. No problems with other apps.

  • Sporty_Miner
    SportyMiner ⛏️ (@Sporty_Miner) reported

    @AmazonMGMStudio @PrimeVideo You had the opportunity to breathe new life into a well established, greatly loved franchise. You cancelled it because it appealed to that (clearly) loyal fanbase. The madness has to stop, invest in quality & fandom, not generic tripe. #savestargate

  • Spidy72184402
    WhiteKnight (@Spidy72184402) reported

    @PrimeVideo Psh. The Boyz ended up being terrible. More woke slop. #SaveStargate @AmazonMGMStudio

  • StarshipAlves
    Starship Alves 🚀 (@StarshipAlves) reported

    @RichardWells707 @BaronDestructo @PrimeVideo Indeed! My thumbs are knumb from liking the posts. A few more weeks is not an issue. LFG!

  • fede000
    Federico (@fede000) reported

    @AmazonMGMStudio @PrimeVideo Save Stargate restore the show from @martingero 2 years of work already done #SaveStargate

  • Classic_FV
    Fabio (@Classic_FV) reported

    @Sportsnet hey i live in Ottawa. Is there a way I can watch the @TorontoMarlies game on my subscription threw @PrimeVideo please help me.

  • CulturedWookiee
    Civilised Wookiee (@CulturedWookiee) reported

    Oh okay @PrimeVideo. When an ad starts to play, you're forcing people to watch ads, because when ever I go to skip, without fail I get and error code 9008 unless I watch them. Every. Time. The app is upto date, uninstalled/reinstalled, cleared data/cache. Error still persists.

  • Gater4ever
    SG14ever (@Gater4ever) reported

    We’re locked and ready to go with Martin Gero’s Stargate. Give us the chance help you @AmazonMGMStudio @PrimeVideo #SaveStargate

  • Lubichubi
    Rob Frederick (@Lubichubi) reported

    @PrimeVideo Yes...cancellinf #Stargate was your fault...but you now have a chance to fix it...

  • vikingscomedy
    VikingsComedy (@vikingscomedy) reported

    @NASCARONFOX @TheCW_Sports and @PrimeVideo would have 5 different angles of this. Your product is ****. Everyone knows it, yet you don’t fix it. Be better for ***** sake

  • AngyVikingr
    Torstein Horikson (@AngyVikingr) reported

    @AmazonMGMStudio @PrimeVideo all we're asking is that you go forward with the story that already has 2 years of work behind it from a team of people who actually give a damn for passionate fans #savestargate

  • tomieetaylor
    Tomi |HR (@tomieetaylor) reported

    Prime Video @PrimeVideo has the best movies and the worst user experience. Even making payment is very stressful . I am not doing again. Abeg. 😭

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @magicalanimaljp @magicalanimaljp We apologize for any inconvenience this may have caused you with your inquiry. Please try contacting us by following the steps below from the link we have provided. More Help > Prime Video, Amazon Music, Kindle App, KIDS+ > PrimeVideo > Live Sports Streaming Issues > More Support -Atsumi

  • MrDrakeford
    T-Money (@MrDrakeford) reported

    @lmsf1989 @SportsonPrime @PrimeVideo How? By walkin into work?

  • willitstimothy
    Timoteo (@willitstimothy) reported

    @finnighan13 @AmazonMGMStudio @PrimeVideo Yup. Amazon just can’t help sticking its foot - and other stuff - in its mouth anyway.

  • bryan_arno56305
    Bryan Arnold🇺🇸✝️ (@bryan_arno56305) reported

    @PrimeVideo This is terrible.

  • GavPat89
    Gav (@GavPat89) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo Someone need to get hold of him and come back to x to help the stargate push

  • rebellion__scum
    phantom (@rebellion__scum) reported

    @SarcasticallyAJ @TSN_Sports @PrimeVideo not working for me on gbe stand alone app. You don’t have a subscription… ******** i don’t

  • MWahgwaan
    Merlin St.Wahgwaan (@MWahgwaan) reported

    @AmazonMGMStudio @PrimeVideo @JeffBezos Essentially 92k ppl watched an essentially very shortly and poorly advertised Live Stream to help support #SaveStargate How does that NOT translate to wide spread interest and audiences? AMAZON MGM, HELLO 👋 👋👋👋

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere They need to see what you see, so let’s show them. I provided her the information required plus photographic proof. She wrote up the notes and thanked me for my help. She did what most failed to do which was actively listen. Once she understood, she adjusted her approach.

  • PcsActual
    Janszky József (@PcsActual) reported

    @PrimeVideo #savestargate just do it! fix it then pls

  • Caspearious
    Caspearious (@Caspearious) reported

    @Undoomed @AmazonMGMStudio @PrimeVideo #SaveStargate I did cancel Prime way before this (due to destroying other IP)... nor will I re-sub to Prime if the gate is saved. However, I will buy all the Stargate seasons on Prime (old and new) as well as some physical merchandise (where money permits). I will continue buying some things on Amazon in general. However, if the gate is permanently shut down or goes under "new management" for the "modern audience", I'm done with Amazon in general and will work towards using alternative services to what Amazon offers. I am already using Walmart for some of those services... I'll just redouble my efforts for other service replacements. So, please #SaveStargate.

  • HBG_Dani
    Holland Branch Glen (@HBG_Dani) reported

    @AmazonMGMStudio Not a movie quote, but from a series whose message remains as relevant as ever: "Never underestimate your audience. They're generally sensitive, intelligent people who respond positively to quality entertainment." #SaveStargate @PrimeVideo

  • juicymcdreamy
    Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported

    @PrimeVideo You should fix your mistake and #SaveStargate

  • DuiliusNotus
    Duilius Notus (@DuiliusNotus) reported

    @PrimeVideo I have an idea for a show. One where an evil corporation sees the error of it's ways and makes something people actually want to ******* see.

  • memyselfandmaga
    Nicholas Radoszewski 🍊 (@memyselfandmaga) reported

    HOLY COW! IT'S LIKE THIS SHOW WAS A BIG HIT OR SOMETHING! AND IF YOU DONT #SaveStargate BY GIVING GERO BACK THE SHOW, ITS GOING TO CRASH AND BURN @AmazonMGMStudio @PrimeVideo HOW IS THIS A DIFFICULT BUSINESS DECISION UNLESS YOU HEAD IS UP YOUR BUM?

  • TheOberJan
    Jan (@TheOberJan) reported

    @AmazonMGMStudio @PrimeVideo You already have invested resources letting @martingero craft a show that gathers the fans as well as inviting new ones - fix one exec's mistake and don't let it all go to waste! #SaveStargate

  • dHiranya
    Hiranya Patel (@dHiranya) reported

    Sorry @PrimeVideo, renting experience is screwed! Fix it!

  • DavidZorkocy
    David Zorkocy (@DavidZorkocy) reported

    @PrimeVideo You literally did this to all of us when you canceled Stargate. Broken heart.

  • hetch75
    Chillin in the Basement (@hetch75) reported

    I've been so busy at work I almost forgot to remind @AmazonMGMStudio & @PrimeVideo to #SaveStargate