Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 04/15/2025 09:30

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (30%)

    Buffering (30%)

  2. Crashing (26%)

    Crashing (26%)

  3. Playback Issues (21%)

    Playback Issues (21%)

  4. Sign in (20%)

    Sign in (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAsheboro Sign in
United StatesLebanon Playback Issues
United StatesLos Angeles Sign in
United StatesLos Angeles Playback Issues
United StatesNew York City Video Quality
CanadaBoissevain Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • one007guy Jason Hendrickson (@one007guy) reported

    @antonystarr @PrimeVideo That’s the same look when you realize your presentation at work went over better than expected! 🫥

  • Limitbr67320511 0ഠÅrJuÑഠ0 (@Limitbr67320511) reported

    @Clarabela @telugucinefan7 @PrimeVideo I dont know about the translation differences, usually not a big difference. But always suggest the original. The worst thing about dub is the songs they dont feel the same. I hope you watched Magadheera in its original Telugu, because the dub version is weak.

  • Kathy_Darling Kathy can be bribed with pizza (@Kathy_Darling) reported

    @Ipstenu @PrimeVideo Pretty sure this means my Dad is going to keep thinking I can indeed fix anything electronic.

  • Mikeaul 🐻 Mikeaul 🌻 (@Mikeaul) reported

    @PrimeVideo I know it is best to do quality over quantity. Yet I want more The Boys.

  • RMKasper88 Ryan (@RMKasper88) reported

    @theebillyporter @people @PrimeVideo I need to raise $200 by the 5th so I don't get evicted if anyone can help me out I would greatly appreciate it, I don't have family to turn to in these situations, so I'm hoping the community might help, plus I really don't want to be homeless again.. Thank you $RMKghost

  • BubbliiToons Josie says Trans Rights! 🏳️‍⚧️ (COMMS OPEN!!) (@BubbliiToons) reported

    @PrimeVideo The airbrush work for the flashlight could really use some more contrast

  • zorkashi ∆ #SaveTheWilds (@zorkashi) reported

    hi @PrimeVideo fix your mistake. #RenewTheWilds #SaveTheWilds

  • doobiethighs 🦅 (@doobiethighs) reported

    Hi @PrimeVideo, is there a way to make subtitles permanent? I have trouble hearing and it’s annoying having to manually select it for everything I’ve watched so far :(

  • leatinseason kiks .. #SAVETHEWILDS (@leatinseason) reported

    @gonissus @PrimeVideo actually it has!! gay people work hard for their show to be saved!! but u dont know about that, straight people shows never get canceled... #SaveTheWilds #RenewTheWilds

  • fr_nces_ frances (@fr_nces_) reported

    it’s been days and i still don’t understand why @PrimeVideo would cancel #TheWilds. from high ratings, to a killer cast, to so many articles calling it their best show post-cancelation… it’s a terrible move on so many levels #SaveTheWilds #RenewTheWilds

  • lhorsch nohorschit🇺🇸 (@lhorsch) reported

    @PrimeVideo Tried watching but, the actors were awful. Whining, ****** and entitled. Couldn’t finish one episode and I really had hoped from the previews.

  • djrizwan8 Rizwanur Rahaman (@djrizwan8) reported

    @PrimeVideo i recharged 3 month prime plan along with my Airtel number .. somehow i cannot sign in to my account . Amazon doesn't send me otp for log in ..please help

  • F19ADH Andrew Hopkins (@F19ADH) reported

    Just had my Firestick update its @PrimeVideo app. God the UI is absolutely awful. Oversized thumbnails, too much dead space, basically a poor man's Netflix rip off.Still has unnecessary & pointless categories.Every update Amazon does (music, Firestick UI, Prime Video) gets worse

  • eternal_shoni theresa #Savethewilds (@eternal_shoni) reported

    @PrimeVideo WHY DID YOU CANCEL THE WILDS I ALREADY HAD ENOUGH PROBLEMS TO DEAL WITH #SaveTheWilds #RenewTheWilds

  • leatinseason kiks .. #SAVETHEWILDS (@leatinseason) reported

    @gonissus @soggydog15 @PrimeVideo loki was the worst marvel disney+ show #SaveTheWilds #RenewTheWilds

  • WaveyArt Dave (still prefers to wear mask, stay distanced!) (@WaveyArt) reported

    Ooooof, @PrimeVideo updated their console app & it looks like a child was asked to draw the Netflix app. Only 4 visible movie/shows on a row at a time, can only see 1 row - oh, it's ugly and awful. Somehow worse than before which must have taken effort...

  • friberg_carl Carl Friberg (@friberg_carl) reported

    @PrimeVideo I have tried for over a week to get some help with prime video on my 65 inch Sony tv. I called support (or lack of support) this morning and actually reached a technician. (No easy task) who tried the same techniques other tech’s have tried and was finally told they

  • efealtuntas Efe Altuntaş (@efealtuntas) reported

    @amazon @PrimeVideo I do not believe that your costumer service in Turkey is so bad and they do not find solutions. For example they gave a number for reach costumer service but that number is not working or calling and my Amazon account has been blocked by Amazon system

  • I_Said_______ Me (@I_Said_______) reported

    @PrimeVideo Wow, you're really milking the only successful show you have. Ffs. The rest of your content is awful. Make Doom Patrol free to watch.

  • zachariuhhhh ZS (@zachariuhhhh) reported

    @NFLonPrime @DudePerfect @PrimeVideo What an awful choice

  • heaveymellow DB (@heaveymellow) reported

    Just got @STARZ on @PrimeVideo and I'm glad it's a free trial. The green flickering is very very bad. Never had this problem before. Finding others with the same problem going back years o won't pay.

  • LauraPa79602511 𝕃𝕒𝕦𝕣𝕒 🦋 (@LauraPa79602511) reported

    @PrimeVideo Why tho 😭 he's the worst 😭

  • NiggazBackWILIN ****** Be WILIN (@NiggazBackWILIN) reported

    @PrimeVideo Homelander be trending for the worst reasons all time

  • NotFFRook Cole (@NotFFRook) reported

    I’d do anything to work on @hbomax, @PrimeVideo, or @ESPNPlus UX team. Utterly atrocious.

  • Ashle_Reed AshleyReed (@Ashle_Reed) reported

    @madimonroe @PrimeVideo Who will help me with advice?

  • thasnarkknight The Snark Knight (@thasnarkknight) reported

    @NunyoBidnessFoo @PaperGirlsPV @PrimeVideo Yup. Not in the comics. They just couldn't help themselves from adding in their own nonsense. They couldn't just tell the story that made it a success, they HAD to inject all kinds of extra crap in it for some reason. Why the rewrites? Just tell the damn story.

  • rayllastorm paula #SaveTheWilds (@rayllastorm) reported

    @emthewilds @PrimeVideo It feels terrible, I feel like we’re always fighting to save a w/w show, so unfair #SaveTheWilds #RenewTheWilds

  • pocketmoon moon (@pocketmoon) reported

    @PrimeVideo the new Prime TV app is awful. Thumbnails are way too big, very hard to scroll through. Terrible design for a UI.

  • milfs_loverr val | mouring the wilds. (@milfs_loverr) reported

    because amazon cancelled the wilds, i literally have trust issues to start watching any show knowing that they can be canceled for no reason. @PrimeVideo please bring the wilds back. #SaveTheWilds #RenewTheWilds

  • XackMash Xack🔞 I'll be back (@XackMash) reported

    @PrimeVideo Work on your content, not nonrelatable content Amazon.