Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (34%)
• Buffering (23%)
• Crashing (21%)
• Sign in (18%)
• Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Alameda	Playback Issues	17 minutes ago
Fort Worth	Playback Issues	23 minutes ago
Sanford	Crashing	1 hour ago
Tacoma	Buffering	1 hour ago
Stockton-on-Tees	Playback Issues	2 hours ago
Kingsport	Playback Issues	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amateur Investor (@InvestorRohit) reported 54 seconds ago

  @PrimeVideo @amazonIN I'm a prime lite member but didn't remember which was the first device I logged into. When I try opening videos on a new device it is not allowing. Any help is appreciated.

• 
  Tre Beckett (@Tre_the_Menace) reported 2 minutes ago

  Gotta pay @PrimeVideo to watch the NBA and the stream is not working? What's going on man?

• 
  Kode Ayar (@AyarKode) reported 6 minutes ago

  @PrimeVideo fix your stupid app. Can’t watch the game without it glitching out. @NBA fan experience is horrible!

• 
  brian bembenick (@BBembenick) reported 6 minutes ago

  @NBAonPrime @PrimeVideo Your streaming quality for live broadcasts sucks. Lagging...pixelated...delays...this doesn't happen with national TV broadcasts.

• 
  -LoneSoul🫰🏼 (@datmanirv) reported 8 minutes ago

  @PrimeVideo fix ya damn audio!! I can’t hear ****!

• 
  Matt McCool (@mccool_nofool72) reported 9 minutes ago

  Damn awful @PrimeVideo with Ian Eagle and @realStanVG pronouncing Nikola Topic’s name as the word “topic. THIS now a topic of conversation that national media needs to do their damn homework. Pay the hell attention. They mentioned his story, but say an easy name right. #ThunderUp

• 
  EhZ (@E_HZ) reported 10 minutes ago

  @therealKripke @TheBoysTV @PrimeVideo This series become terrible.

• 
  JP (@xJPx82) reported 12 minutes ago

  @alternate_agm @kingocho3 @PrimeVideo Edgy boy! You're both awful.

• 
  Shelley Shelle (@_ShelleyShelle) reported 16 minutes ago

  The Second Bed was probably THE MOST bs love story. The man planned on leaving her high and dry before he got in trouble. #primevideo #nollywood

• 
  Jim Carlton (@JimCarlton2) reported 20 minutes ago

  Is anybody else's stream of the Cavs/Pistons game on @PrimeVideo lagging/freezing constantly? My internet should not be the problem, but this is becoming unwatchable very quickly.

• 
  J_Mar (@Jay_wake_up) reported 21 minutes ago

  @NBA on @PrimeVideo is an absolute calamity the picture quality constantly gets blurry audio is awful. Why would they do this

• 
  •𝖲𝗍𝖳𝗐𝗂𝗀𝗀𝗂• (@StTwiggi) reported 22 minutes ago

  I can't watch this **** man. @PrimeVideo your stream is ******* awful. It's crashing every few seconds... and it's certainly not my WiFi!

• 
  Michael Orpen (@Section1ohFro) reported 25 minutes ago

  @NBA STOP putting playoff games on @PrimeVideo The quality is horrendous!

• 
  Devi💕 (@seauxdevine) reported 27 minutes ago

  @PrimeVideo why won’t the sound on your NBA playoffs broadcast work???

• 
  Uncle P (@mrflorida) reported 28 minutes ago

  @PrimeVideo fix your audio bruh. Yall ****** up the playoffs.

• 
  thehopefulpatriot (@hopefulpatriot7) reported 32 minutes ago

  @PrimeVideo Most heinous series ever created. Evil awful soul violating garbage.

• 
  OKC ARE TERRORISTS (@ChefDozy) reported 33 minutes ago

  @NBAonPrime @PrimeVideo Fix your ******* website wtf

• 
  𝔉𝔯𝔞𝔫𝔨 𝔑 𝔅𝔞𝔯𝔬𝔫𝔦 (@Baroni_88) reported 34 minutes ago

  @JoeNo94 @PrimeVideo Such a quality show

• 
  Craig Meldrum (@vision150) reported 34 minutes ago

  @Rob_Shenanigans @amazon @PrimeVideo If it’s any consolation, there’s no level of video quality that makes this team look any good

• 
  Stefano (@Stefano_Cellino) reported 38 minutes ago

  @PrimeVideo Worst season so far folks

• 
  Mick Lee (@MickLee9) reported 42 minutes ago

  @PrimeVideo Terrible show.

• 
  Les Grossman (@KrieginCrusader) reported 46 minutes ago

  @therealKripke @TheBoysTV @PrimeVideo Weakest season, terrible writing making no sense

• 
  Digi Influenza (@DigiInfluenzaa) reported 46 minutes ago

  No issue on cancelling #GenV, because S2 sucks. @PrimeVideo atleast renew #Wayne, that deserves S2.

• 
  Vidya Shetty (@vidhemant) reported 47 minutes ago

  The entire prime experience has become awful cosnof the stupid ads, why r v paying a premium then if the viewing experience is horrible @PrimeVideoIN @PrimeVideo

• 
  ona_mission (@imstill_supa) reported 50 minutes ago

  These streaming services have been terrible with these playoffs!!! @peacock @PrimeVideo #nbaplayoffs

• 
  C. Mike Rack 🤪 (@fewleopard3949) reported 51 minutes ago

  @RollingLoud WHATS GOING ON I CANT SEE THE STREAM ON PRIME NOW WTFFFF @PrimeVideo GET YOUR SERVERS BACK ON TF

• 
  Zeo (@ZeoVGM) reported 53 minutes ago

  @themaddiep @PrimeVideo ****** up. Fix this mistake. #GenV

• 
  Xavier (@BeatsByX_) reported 56 minutes ago

  @amazon @PrimeVideo FIX ITTTTTT

• 
  PhillySicksers (@PhillySicksers) reported 57 minutes ago

  @PrimeVideo worst coverage of NBA ever.

• 
  KEITH ︻デ┳═ー (@essex_keith) reported 1 hour ago

  @PrimeVideo can I have some help please you've taken money out of my account