Amazon Prime Video

Is Amazon Prime Video down?

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/11/2026 10:25

March 11: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (27%)

    Playback Issues (27%)

  2. Buffering (27%)

    Buffering (27%)

  3. Crashing (22%)

    Crashing (22%)

  4. Sign in (21%)

    Sign in (21%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesIndianapolis Buffering
United StatesNew Oxford Crashing
United StatesCedar City Buffering
United StatesNew Oxford Crashing
United KingdomPontypool Playback Issues
NetherlandsHilversum Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • mymonkeysmom My Monkey's Mom (@mymonkeysmom) reported

    @SkateCoach11 @crazyandy84 @PrimeVideo So I had to remove the channel and reinstall it, using the instructions (sign in to Amazon and enter code). Now it works

  • Scotty_Fit Scott Fitton (@Scotty_Fit) reported

    Hey @PrimeVideo, any reason you decided to block Blue's Clues from the Kids profile? Adult profiles? No problem. Have at it. But kids? Apparently too gritty.

  • code_poet Brian Brackeen (@code_poet) reported

    @PrimeVideo is there any way to stop the trailers / previews between episodes? It is so annoying. Used to once in a while. Lately it is every single time. Can you help here

  • midellkalenga Misskalenga (@midellkalenga) reported

    If you work for Amazon PrimeVideo and have been unfortunate enough to deal with me today I apologise. #Amazon #AmazonPrimeVideo

  • realamyyy Aimee Johnson (@realamyyy) reported

    @PrimeVideo Can you guys maybe fix Amazon prime video so it works and we can watch the streaming service wee are paying for? Thc

  • dark_horse23 PK Bartley (@dark_horse23) reported

    @PrimeVideo @salmahayek Salma Hayek is a great actor but Bliss is an awful movie, one of the worst ones I’ve ever seen.

  • samskaraburke beverly burke (@samskaraburke) reported

    @PrimeVideo @salmahayek Worst movie in a long time. Shorty writing, nonsense filming. Did you guys need a boat or another house? ****.

  • StephenBoogie Stephen B (@StephenBoogie) reported

    @theothercole @PrimeVideo When it comes to this movie, you may need to lower the bar, and I mean loooowwwwer it. The worst thing you can do is compare it to the first one. The problem is this movie wasn’t created it organically. It was forced. It won’t be Pluto Nash but it might be Norbit

  • manarealdondada MTU WA NDUTHI (@manarealdondada) reported

    @PrimeVideo My firestick entered a permanent bootloop please help.

  • soapgut jorge castro (@soapgut) reported

    @PrimeVideo @salmahayek Terrible movie

  • kaliYATES k a l i y a t e s (@kaliYATES) reported

    @Lizard24840843 @SHO_Homeland @PrimeVideo Carrie is the worst haha

  • HenYay We Are Groot (@HenYay) reported

    So it looks like @disneyplus used the midnight time period to do changes to the app. There's a new login screen to connect devices with the app (like @PrimeVideo and @hulu). And the subtitles styling has changed.

  • IHeartIdol Akini (@IHeartIdol) reported

    @PrimeVideo @TheRealEliGoree @ONIMfilm Maybe I can watch this when I'm not drowning in work.

  • HistoryisFun123 It’s The Sean Of A New Day🌊 (@HistoryisFun123) reported

    @PrimeVideo any word when you’re going to fix the app for Roku? My prime channel has been down for 12+ hours so far.

  • govardhanraj गोवर्धन राजपुरोहित (@govardhanraj) reported

    @realmecareIN (Realme 7 pro) sir i am unable play HD VIDEO in primevideo app. My widevine L1 is decreased to L3, KINDLY Help me I have purchased this coz of Widevine L1 . Please help me

  • FreeWillie21 Mikael Williams (@FreeWillie21) reported

    @bertsplacehome @PrimeVideo As long as whitey comes out looking terrible the woke crowd will dawn all over it.

  • davidbassPro {♧} (@davidbassPro) reported

    An Epilogue wow. Let me... This makes up for everything. I, apologize. I did not expect... HEY!! Ouch! You gonna curve ball an Appendix at me? Dang. On PBS? Help, police! I deserve this! Great film @hbomax can I be one next pls Did this gig thingy @PrimeVideo #AmericaStraightUp

  • ABlueSpirit Not Zuko (@ABlueSpirit) reported

    @AnowaTv @PrimeVideo Lol you’re not a terrible human being for being glad what happened in the end

  • laurenmarybyrne Lauren Byrne (@laurenmarybyrne) reported

    Hey @DisneyPlusUK and @AmazonHelp @PrimeVideo Your Disney+ update appears to have completely broken it. Restarted etc etc - app won’t even open. Circle of doom for days. Don’t you both claim to be quite good at this sort of thing?

  • _eliza_BethS_ Beth 💙 (@_eliza_BethS_) reported

    @_IanLyon @vvveracruz @PrimeVideo The problem is the Apple TV tbh

  • MiniTuxedo Tailored MiniTuxedo (@MiniTuxedo) reported

    It appears @CBS All Access and @PrimeVideo are not playing well together right now. Your local station may not be present. A lot of customers are having this issue in the Amazon Prime Video forums. #CBSAllAccess #AmazonPrimeVideo

  • BeerRabbi (((Beer Rabbi))) (@BeerRabbi) reported

    @PrimeVideo @BritBox_US, as these problems happen with increasing frequency, I want to point out that we are paying monthly fees to have access to these episodes which are available online through non-legal sources. Your service is falling behind people that are giving it away.

  • PatriziaAngel P☕trizia ∞ 🍑 (@PatriziaAngel) reported

    Hannibal: Abigail’s lost too. And perhaps it’s our responsibility…yours (Will) and mine to help her find her way. #Hannibal 🔪 #HannibalDeservesMore 🙏 #Hannibal2021 @netflix @hulu @PrimeVideo

  • Colby_Knight Colby Knight (@Colby_Knight) reported

    @iamdavidlittle @PrimeVideo Barney understands your issues. He’s been there.

  • CityVIPConcierg City VIP Concierge (@CityVIPConcierg) reported

    @PrimeVideo Last few days Prime Video has not been working? Says: Problem occurred. We're unable to load the page. Go to Home or close and reopen thee Prine Video app to retry Nothing is working?

  • CompactPrez Andrew Seligsohn (@CompactPrez) reported

    @PrimeVideo I'm trying to watch UEFA Champions League matches, and it's not working. I have a @cbsaahelp subscription, but the matches on the Prime Video site aren't loading correctly. Any suggestions?

  • plvanover88 Patricia L Vanover✝️🐈🏎 (@plvanover88) reported

    @vinegardog1 @farscape @PrimeVideo The guy is just one big sap over Aeryn. And then his heart is broken again.

  • Pabooblette pabooblette (@Pabooblette) reported

    @helbnt @PrimeVideo @Roku We have the same problem tonight. Roku works with every other channel - Netflix, Hulu, Disney etc. but Amazon prime video crashes, just looping back to the Roku Home Screen.

  • PatriziaAngel P☕trizia ∞ 🍑 (@PatriziaAngel) reported

    Alana: You really think Abigail Hobbs helped her father kill those girls? Jack: I think it’s a possibility that needs to be ruled out. If Abigail didn’t help her father, maybe she knows who did. #Hannibal 🔪 #HannibalDeservesMore 🙏 #Hannibal2021 @netflix @hulu @PrimeVideo

  • dstair1 debbiestairaz (@dstair1) reported

    @PrimeVideo I would love to watch but you are down, Netflix is working fine but every time I try to start a Prime Video it takes me back to home page🧐 Fix please!