Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Buffering | |
 Napa |
Crashing | |
| Oxford |
Sign in | |
| Providence |
Buffering | |
 Sainte-Julie |
Crashing | |
| Ocean View |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Newcomb
(@JimNewcomb7) reported
@PrimeVideo So, tried a film - Serious Man, no trouble playing at all. No buffering. Liverpool game - no picture. What a pity this wasn’t on BTSport - watched yesterday - no issues. Amazon Video Football - just NOT WORKING!! STILL NO PICTURE, KEEPS DROPPING OUT. Radio 5Live 👍
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huzi
(@huzaifaroomaney) reported
what #thewilds on @PrimeVideo sounds like: Ok so looook, we’re stuck on this remote island with no food, drinking water, and no clue how long we’re gonna be stuck here but.... our biggest problem is still being a teenage girl😗🤞🏼 PS- Save Us plsss
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Eddie ¹⁸
(@UtdEddie) reported
@PrimeVideo do be broken doe
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Tim Quadling
(@quadtee) reported
Anyone having problems with the @PrimeVideo app on the iPad, for the Liverpool game. Jumping about all over the place.
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col1404
(@col1404) reported
@PrimeVideo sort your servers out! Picture quality/Sync issues & Freezing .... shambles!
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Juveistani
(@Yeboah711) reported
@jobsworth @PrimeVideo Same issue........ sort yourself out ffs @PrimeVideo
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Dennis Crutcher
(@denniscrutcher) reported
@Richjonlewis @PrimeVideo We are having similar problems, thought our internet was on go slow.
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Scott Winter
(@swinter100) reported
The football set-up on @PrimeVideo is great, such a pity the noise isn’t matching up with the picture..........@primevideosport. Anyone else having the problem?
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Jord Doug 🏴
(@jordandouglas9) reported
Fair play watching football on @PrimeVideo is terrible. I’m paying to watch my team play football. I should not be 3/4 minutes behind because of your **** streaming. If you want to broadcast the best teams in the world then get a ******* tv channel. Shambles!
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Caroline Cole
(@carocole13) reported
It really is criminal that @PrimeVideo is allowed to buy the rugby and then deliver it with such **** quality. Lo res images and constant buffering. Rugby authorities should think twice before taking their money when the service is soooo bad. #rugby #englandvfrance #poorservice
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Tamara
(@someiowagirl) reported
@vincentdonofrio @PrimeVideo Buster Bluth. I am in trouble.
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Matthew Blunt
(@M8lunt) reported
@PrimeVideo your football coverage is awful. Why is the stream not working.
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Jim Newcomb
(@JimNewcomb7) reported
@PrimeVideo Just checked my download speed - 39Mbps, no issues with wi-fi. Other functions working fine. Just constant buffering on Prime Video Liverpool game. Why??? Poor
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Gayle Molloy 💫
(@GayleMolloy) reported
@PrimeVideo #LFC picture quality so poor, keeps buffering, sound issues etc 🤯
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Dan Smith
(@dpsmith1) reported
@amazon @AmazonHelp #PrimeVideo this is a bit of a joke isn’t it? Multi billion dollar / pound company and can’t arrange one stream to work!
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Ryder..... 🦖
(@Rydersaurus_) reported
If anyone is thinking about watching 'Fantasy Island' on @PrimeVideo, don't bother. It is a ******* terrible movie. Just don't waste the near two hours it takes to watch it.
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Jim Tod
(@greyhairedscot) reported
@PrimeVideo . Supposed to be live streaming of sport, nothing but stutters, halts, poor quality sound and then little circles of reloading. Every game in the autumn nations cup the same. Nothing wrong with the fibre broadband my end.
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Jon Kermode
(@jonnykermode) reported
After an awful stream for the rugby before, we’ve got out of sync video and sound for the Liverpool game. I’ve tried to be positive about @primevideosport but this is just poor. Not just individual internet speed - a load of complaints on Twitter. #PrimeVideo #LIVWOL
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Alan
(@alan_LFC77) reported
Anyone having trouble watching the match on @PrimeVideo @primevideosport mobile app? #LFC
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Alexandra Harrison
(@alexah45) reported
@primevideouk problem watch streaming on live for Liverpool #PrimeVideo #LIVWOL
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Kevs topical chat
(@KevsComments) reported
@PrimeVideo @primevideosport what is going on with your signal, looks like 80's quality broadcasting today, spoiling the rugby
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
Don’t think I’ve watched a football match on @PrimeVideo that hasn’t had some issue. Out of sync sound to picture this time. #LIVWOL
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AverageBrit🎮🇬🇧
(@AverageBritYT) reported
@ryanxnayr @primevideosport @PrimeVideo If it was that it wouldn’t work on 4G I’ve tried on phone iPad & PC Broadband & 4G
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Ryan Hopton-Cottrell
(@HoptonRyan) reported
@PrimeVideo is there an issues with app as I’m trying to watch the football
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AverageBrit🎮🇬🇧
(@AverageBritYT) reported
To @primevideosport @PrimeVideo get the #LIVWOL game fixed Getting broken commentary with a black scree
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Drew 🎗
(@N12gooner) reported
Anyone else having real issues watching the rugby on @PrimeVideo ? Absolutely shocking. Missed the majority of the game
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craig ellmer
(@cjellmer) reported
@PrimeVideo is there a issue with the mobile app I’m trying to watch Liverpool game and it’s not working but been working fine upto Liverpool match coming on
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Andrew Grainger
(@AndrewGrainger8) reported
@PrimeVideo should not be able to buy the rights to games unless they improve the quality of the stream absolute trash
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Bobby Cash
(@TheBobbyCash) reported
Anyone else got a blank screen on their @PrimeVideo watching the football? The only service I subscribe to and it doesn’t even work.
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John Woods
(@johnwoods70) reported
Is it just me or is Amazon not working tonight. @primevideosport @PrimeVideo I’ll be gutted if I can’t watch #LIVWOL