1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 25% Buffering (25%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Asheville Sign in 3 hours ago
Sydney Crashing 22 hours ago
Modesto Crashing 1 day ago
Washington Court House Crashing 1 day ago
Plainfield Crashing 1 day ago
Kansas City Playback Issues 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • BrandonCro96736
    Brandon Crotti/Steelers/Yankees/Lakers (@BrandonCro96736) reported

    @PrimeVideo we can't hear the Yankees game fix it

  • DK_Racing_
    Double Klutch Racing 🇵🇸 (@DK_Racing_) reported

    Hey @NASCAR it’d be awesome if we fans who have to work on Sundays were able to watch the race after we get off!! But no, you decided the worlds worst streaming service @PrimeVideo should get the races during this time. Prime, fix your ****** *** UI and controls for videos.

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @familybaptisttn @NASCAR @PrimeVideo That's a you problem, not a NASCAR prime problem. If streaming and it's blurry, that is an internet connection problem, you need to solve that not NASCAR.

  • JeffMeintzer
    Jeff Meintzer (@JeffMeintzer) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like your internet speed, router and streaming device suck. I didn’t have one issue the entire race. The prime broadcast is fantastic. Much better than Fox and NBC

  • brianwert13
    "B" (@brianwert13) reported

    Thank you @NASCAR and @PrimeVideo for televising a race on a Sunday night at 7pm. Not only will I not watch the end of the race because I work and get up early, but now that it’s raining I probably won’t be able to watch even half the race. Another great decision! #NASCAR

  • gracesaggie
    🦋 (@gracesaggie) reported

    @daeneryscult @PrimeVideo another terrible fandom but at least they pretend to like the female leads more than the male ones while they fight with each other ig😭

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Amazon customer service is pretending that they are unaware of the syncing issue of Universal Studios movies purchased from Prime Video. they are telling customers to contact Movies Anywhere to resolve the issue. I’m cutting out the middle man

  • Dave58Big
    Big Dave (@Dave58Big) reported

    @Bgordo92 @NASCAR @PrimeVideo T-Mobile 5G is $30 a month. I didn't have one buffer like a majority of others. Get with the times and get better internet

  • ToadietheRoady
    Mike Oxlong (@ToadietheRoady) reported

    @bobpockrass Omg @PrimeVideo Mark Martin just mentioned his work out did I miss them talking about his stupid bus?

  • Sballard121
    Sballard12 (@Sballard121) reported

    @familybaptisttn @NASCAR @PrimeVideo Thats an internet issue not a prime issue, mine had absolutely zero issues at all but then again I have the fastest and highest internet offered through Verizon so its Definitely ur internet that caused the issue

  • CarlosGarzonC
    Carlos Tomás (@CarlosGarzonC) reported

    @amazonfiretv @PrimeVideo @amazon Prime Video on Fire TV should let users sign in with a different account than the one linked to the device. Many households use multiple accounts, and easy account switching would greatly improve the experience.

  • gnu_pablo
    Pablo Ferreira (@gnu_pablo) reported

    Unfortunately the telecom operator removed this month @PrimeVideo from my benefit, so I can't watch Spider. Yes! Brasil has the worst MNO in the world thank to the terrible privatization of the 1990s. Anyone working in the MNO can shutdown the internet of anyone.

  • MrBrightside_8
    Mr.Brightside (@MrBrightside_8) reported

    @PrimeVideo Fix the damn color options, it doesn’t work on my tv and PS5.

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    For Christ sake @PrimeVideo just tell your camera folks to ZOOM OUT!!!! This is awful @WNBA

  • Ceycey3498
    Ceyda🪐🪼 (@Ceycey3498) reported

    @offcampusonpv Ella and Belmont are so loved and have contributed so much to the show's viral success, so why do you constantly shove the other couple in our faces and do PR for them? You're wasting Ella and Belmont's hard work and alienating people by doing this. @PrimeVideo @offcampusonpv

  • ChaseGRacing88
    ChaseG Racing (@ChaseGRacing88) reported

    @Bgordo92 @NASCAR @PrimeVideo I think that's a you problem dude. Get better Internet service.

  • TDEAN2088
    Thomas Dean (@TDEAN2088) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had issues tonight

  • MrToppings
    Captain Chris Toppings 🎣 🦆 🏁 (@MrToppings) reported

    @familybaptisttn @NASCAR @PrimeVideo I had zero issues. Must be peoples connections

  • LarryPeter1974
    Larry Peter (@LarryPeter1974) reported

    Is it just me or is this race on @PrimeVideo terrible? I am watching it on 2 different medias and they both freeze up or go fuzzy constantly. Anyone else? @NASCAR

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @familybaptisttn @NASCAR @PrimeVideo Well it's a steaming show and most didn't have any issues. So yeah it's an internet issue.

  • Shawne0817
    Shawne Wegler (@Shawne0817) reported

    @Bgordo92 @NASCAR @PrimeVideo Someone sounds like a whiney baby. Funny no one else seemed to have problems but you. Hmmm so you even have prime.

  • Uncl3Bub
    Uncl3 Bub (@Uncl3Bub) reported

    @Bgordo92 @NASCAR @PrimeVideo No issues for me the entire race..

  • Six_Time6
    Six Time (@Six_Time6) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no problem's with it

  • TheRealEgoBekee
    CreatedToEnchantYou🥀 (@TheRealEgoBekee) reported

    @PrimeVideo pls work on your resume watching 😭 now opening and searching for The originals all over again just because I decided to reply an ig message

  • reflect_decide
    D. Moneyhausen (@reflect_decide) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no issue all race

  • CapnSlipp
    Cap'n Slipp (@CapnSlipp) reported

    @PrimeVideo Think about it. You're losing millions in lost subscriptions every day because people want to play-video and play-video just doesn't work a portion of the time. I'm cheap, and I can fix that issue.

  • Spiderwes88
    Wesley Reynolds (@Spiderwes88) reported

    @Bgordo92 @NASCAR @PrimeVideo Ur the only one having that problem.

  • Thief_GBs
    Sawyer Baltimore (@Thief_GBs) reported

    @Bgordo92 @NASCAR @PrimeVideo I’ve had not one problem all night, sounds like a you problem.

  • MambaSwain
    Swain (@MambaSwain) reported

    @Sony Prime is lying they’re not allowing the color version to work only the black and white episodes are working Just forcing it that’s lame it’s 2026 black and white films ain’t it! @PrimeVideo

  • JM4LISD
    Social-Identity-Thief (@JM4LISD) reported

    @PrimeVideo Not terrible, yet. Not so engaging I feel chained to my seat in front of my screen.