Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (29%)
-
Sign in (24%)
-
Crashing (23%)
-
Playback Issues (21%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Eugene |
Crashing | |
 Clermont-Ferrand |
Crashing | |
 Barrie |
Buffering | |
| Lyon |
Sign in | |
 Calafell |
Sign in | |
| Centreville |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Jose V Romero
(@jromerch) reported
@AmazonHelp @PrimeVideo @AmazonHelp As I mentioned before… I used the link you send me… It takes to an automatic chat that directs me to the cancelation page that does not work… Also I send and email using the page and never got a response
-
S. Jakobsen
(@S_Jakobsen) reported
@PrimeVideo What the hell is going on with the colour grading on #WheelOfTime ? Skin tones change color to green and red constantly, and the quality is like a web stream from 2007. Have you tried comparing what you’re offering with the bitrate and quality of Apple TV+?
-
Chris Mann
(@ChrisMann20) reported
@PrimeVideo Venmo @Daddychrismann in a hard place anyone can help with this Christmas thing that coming?? Was struggling single father of two one of my children disabled and my ex-wife dipped out cuz she don't want to deal with them she doesn't help financially also support my disabled rents
-
Anonymous
(@shaffnerphoto) reported
@PrimeVideo Sounds awful
-
Shah Jee
(@NeedForReview) reported
Why are movie trailors on @PrimeVideo of such bad quality?? I’ve tried a ton of trailors and apart from amazon originals all others are like watching a bootleg off of torent.
-
Milad piroozeh
(@milad003377) reported
@PrimeVideo Hello friends .... Please help me as much as you can student .... I do not have money for my research and inventions .... Thank you for returning hope to me.🙏🙏🙏 bnb wallet: 0x79064730f4fa5F35038739F2e63380e1594C2c55
-
Simon Boudreau
(@SimonBoudreau2) reported
@PrimeVideo @TheWheelOfTime @danielhenney Very good show! But can you fix the mess of the most graininess image ever with weird colors spots all over the place. YouTube videos preview of next episode have a 10 times better resolution than prime tv application.
-
Ray Friedman
(@RayFriedman14) reported
@PrimeVideo I’d rather swallow broken glass than watch that.
-
paulhill
(@paulhill8648004) reported
@PhilipHolbrook @PrimeVideo Same issues for me.
-
**** Jesus
(@MethJesus) reported
@PrimeVideo Is that Drake gonna help kill another crowd?
-
h
(@Brendan47234833) reported
@PrimeVideo That movie looks awful
-
Fifty Grades of Shey
(@SheyMouse) reported
Wow. The Marksman on @PrimeVideo is the worst movie I've seen this year. Well done to the actors for playing their roles seriously. But ye gods the story is a dog! Avoid at all costs.
-
Megan Beyers
(@meganlibrarian2) reported
@EddieDe72862958 @Unifying_Theory @PrimeVideo I wouldn’t wanna see either one. A: Kanye is a massive jerk and has issues. B: I’m not a rap fan.
-
Bonnie
(@Bonnie_NC) reported
@PrimeVideo Maybe TFG has a wedding he can crash at mar a lago.
-
dano25
(@UAB25) reported
@PrimeVideo This is who amazon sponsors???? Trying to free a gang leader. Due better and be better. Plenty of actual people needing help but this is who you want to help?? SMH.
-
Myles
(@MylesMNA11) reported
@PrimeVideo Join and help them reach their goal of getting Larry’s sentence reduced to 4 life sentences w out the possibility of parole.
-
Marie Cornella
(@Skyeyez_61) reported
@smallandstrange @TheWheelOfTime @PrimeVideo Don't get 2002 error now just a question about 4650, tp 8000 long... didn't get to play the early access...that was a laughable **** show... and it isn't really getting better. Come on let's fix this..please I pay a subscription and play to relieve my stress not increase it
-
🧜♀️REDDIE MILLER #31🧜♀️
(@ReddieMiller31) reported
@PrimeVideo Who else only knew the name Larry Hoover name from a Rick Ross lyric.. just me? Whippin' work, Hallelujah!
-
🍑 Pit
(@PEACHWEE98) reported
@darkman1558 @PrimeVideo They were afraid they'd end up with MLK 2.0 so they "fixed that problem" before he could see freedom again..but go off. Much more money to be made off violence than peace in the black communities, smh.
-
Bam 🌙
(@BamMain) reported
@FrankGraziano12 @JSVRCK @PrimeVideo Male Karen calling the cops instead of handling problems himself
-
Nathan
(@axiomatic11111) reported
@PrimeVideo This looks fn terrible.
-
Changed My Name
(@PopNFood) reported
@PrimeVideo Stop rewriting ****. #woke is awful.
-
PD
(@PD72645889) reported
@TheWheelOfTime I hope you've fixed the terrible 4K streaming quality that is only a problem on Wheel of Time on @PrimeVideo. If not, you've probably killed your new series dead in the water, because it makes it look AWFUL!
-
Lazer
(@TheLazerNarwhal) reported
@PrimeVideo the two worst rap artists tigethet in one room. should be amazing 😐
-
Lesego
(@CgoKeSegKeDudu) reported
@PrimeVideo hi, I'd like to get in touch with your South African office to query a payment, I was charged twice in November. I've tried to get in touch via your website, but it diverted to your Indian office which is not ideal as the couldn't help me. Please can someone help me?
-
Pat Pat
(@100pat) reported
@AmazonUK I’m a big Amazon fan. Purchases, reviews, great! PrimeWTA tour, best ever! PrimeVideo, great choice! BUT subtitles - a huge letdown. Today, you added FIVE titles I want to watch. Only ONE has subtitles! For the hard of hearing, just turning up the volume doesn’t work.
-
Mehek Prabhakar
(@MehekPrabhakar) reported
@heyitsmush @PrimeVideo I think there's just *that* industry one needs to work in for this goal to be accomplished, nothing else will work 😪😭
-
Tom Simon
(@HawaiiTomSimon) reported
@PrimeVideo Why is @PrimeVideo promoting a Free Larry Hoover event? That dude is the worst. Really ignorant and shameful.
-
Jamie Channel
(@tink221986) reported
Hey @PrimeVideo…. I’ve been trying to watch certain shows through my @paramountplus subscription I’ve got through y’all and have been having difficulties. Help please!
-
Steph Likes You
(@StephLikesYou) reported
.@PrimeVideo, none of your channels have been working for 3 days. I can hear sound, but there isn't any picture. Is this part of the AWS outage? What's the fix?