Amazon Prime Video status: streaming issues and outage reports
Problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 4: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (27%)
- Crashing (23%)
- Sign in (16%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aransas Pass
|
Buffering | 3 minutes ago |
|
Hilo
|
Buffering | 4 minutes ago |
|
Oklahoma City
|
Buffering | 12 minutes ago |
 Ciudad Jardín
|
Buffering | 13 minutes ago |
|
Unión de Crédito Agrícola de Hermosillo
|
Buffering | 13 minutes ago |
|
Puebla
|
Buffering | 16 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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pen ➐ (@penheadlary) reported@PrimeVideo @amazon Yall have the worst ******* customer service. Yall will do any and everything to not have to speak. I should have to go through hell and back to talk to a HUMAN BEING ON A CALL FOR AMAZON
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Bob (@ajfassociates) reported@PrimeVideo NO IT DOESN'T! HE'S A TOTAL TRASHY GARBAGE ACTOR. THE ABSOLUTE WORST!
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Ozan (@cemshid) reportedDear @PrimeVideo, not having a black & white logo animation at the start of Spiderman-Noir (bw version) is not acceptable. please fix. thank you.
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Drew (@Drew_Sully) reported@SNYtv @PrimeVideo please fix the issue where you leave me on "stay tuned" while multiple innings pass. It's been happening for months.
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deanalliecat66 (@starrygalx1s) reported@tryquinn got their baby's back from @PrimeVideo post just from an hour ago. Help 😭😭
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#MJINNOCENT (@MJInnocentUK) reported@TheSimpsonsDid @PrimeVideo @michaeljackson Documentaries should be factual & informative. We don’t have any issue with Netflix making a documentary; in fact we even met with them in good faith to offer assistance. Our issue is when they misrepresent the truth with the obvious agenda of persuading viewers MJ was guilty
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Mike Marshall (@MIKE_R_MARSHALL) reported@PrimeVideo FIX YOUR STREAM… it’s a digrace
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Jason Kennedy (@jasonkennedy_UK) reported@PrimeVideo Had the opportunity to create a good show but used the wrong actor. Terrible casting. Cage is too old for action films.
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Astarael (@Goremagonz) reported@BaronDestructo This genuinely sucks to hear. The only reason I still kept Prime was for Stargate. Years of work, fan investment, and finally hope for the franchise again… just to cancel it. Prime canceled on my end. Stargate deserved better. @PrimeVideo @ajassy ****** up
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irie_ (@irie_inc) reported@PrimeVideo Multi billion company and doesn’t have a ******* quality control department. Fix the damn color option.
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Sam Katsby (@sammkatz) reported@PrimeVideo please fix audio on Yankee game. It’s eerily quiet.
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TradeCNBC (@TradeCNBC) reported@nascarcasm @NASCAR @PrimeVideo They stated start time was 7pm to begin with, just stupid to begin with. Plus Prime sucks, it's fine in my office on the PC, but I'd like to sit on the couch and watch, not pretend I'm at work.
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Al Milliron (@AMilliron42) reported@Gwinnett_wit @JiltedValkyrie @PrimeVideo Just cause you can't see where to go, doesn't mean real imaginative fans can't. Not to mention natural progress in the story. And fixing flaws from past shows. Maybe fix the furlings that only ever appear as a spoof episode? Oh you can't think of where to go. Hmm.
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SARA BELLA 🔥 OF SALE (@Sarabellalondon) reported@PrimeVideo Hi I wanted to watch white chicks but it’s not letting me watch it. Can you please fix it. Thanks 🙏
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Gadred (@Gad_red) reported@AmazonHelp as other users are reporting primevideo is not working
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Chuck Nantz (@CDN_LZN_28) reported@NASCAR @NashvilleSuperS @PrimeVideo Buffering on this type of app is almost always due to download speed on the device dropping below the minimum required. Try deleting the app and reinstalling, deleting your cache. Restart your router(or upgrade)Its almost a guarantee it isn't a broadcast issue.
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Society of Golf Historians (@SHistorians) reportedFor Christ sake @PrimeVideo just tell your camera folks to ZOOM OUT!!!! This is awful @WNBA
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Jebediah Springfield (@Chris_RT_392) reported@NASCAR @NashvilleSuperS @PrimeVideo Prime feed video and audio quality still absolute garbage off and on as usual.
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Ironhead841 (@Mt2Aguy) reported@FilmLadd @PrimeVideo @AmazonMGMStudio Aha I hoped you'd spot that error when I replied to you the first time. But to get back to the topic at hand, I agree this would have been an easy layup for Amazon and I can't fathom the reasoning behind passing on this.
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XP (@ifritsorcier) reportedit could work as animated… or live action…. i can get a pitch bible together @netflix @PrimeVideo
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Hlubikazi❤ 🇵🇸🇿🇦 (@BuhleNdabambi1) reported@dieMaehms @PrimeVideo @AmazonMGMStudio And you know what?? We shall keep doing the Lord's work.. Remember what happened to Lucifer(the series) when it got cancelled at Fox? We are definitely not losing hope.. #SaveWOT 😭
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Lloyd588 (@LePaul232301) reported@PrimeVideo Can you have any more ****** commercials when a crash happens?
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I can not be named (@TotesNotLurking) reported@PrimeVideo It's a shame that some of us can't watch the show in black and white because you failed to put up a separate link to view the show in black and white. When I reached out to tech support, they blamed Roku. This is weak. It is entirely within your power to fix this, fix it.
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OG (@Confusedsooul) reported@NetflixIndia @PrimeVideo @etvwin 65/n - #Peddi (4.5/5) A Blockbuster commercial cinema which wants you to travel with Peddi in his pursuit of identity. Charan&ARR work in tandem to lift the film from falling into oblivion. Jahnavi role was problematic but they wanted some dance steps to get some money & whistles
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Disparu (@disparutoo) reported@nerd_cookies @AmazonMGMStudio @PrimeVideo These companies may have to start putting out statements on these kind of decisions first. Because just like happened with Mobland recently or Doctor Who. When they don't "sources" come out and then they often give the worst reasons possible lol.
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Ace Burton (@AceRumble) reported@ZukNach @PrimeVideo I tried this but unfortunately no luck, maybe my model is defective. Thanks for trying to help, tho.
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Joey (@Degenerate0123) reported@Yankees @PrimeVideo @SportsonPrime Oh great, the worst place to watch Yankee games
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Antonio Romano (@TonyTheMop) reported@PrimeVideo Just awful
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Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo Amazon customer service is pretending that they are unaware of the syncing issue of Universal Studios movies purchased from Prime Video. They are telling customers to contact Movies Anywhere to resolve the issue. I’m cutting out the middle man
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ᎫᎪᎦᎾᎯ ⛳️🥎🏌🏼♂️ (@silverfoxx6) reported@NASCAR on @PrimeVideo is still using the Fox and NBC ticker on the side of the screen covering up part of the track and racing, while the top of the screen is showing the sky and nothing else. Please fix it. It’s old, we hate it, and it covers way too much!!!