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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Sign in (27%)
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Buffering (27%)
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Playback Issues (22%)
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Crashing (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Westland |
Crashing | |
| Des Moines |
Buffering | |
| Buena Park |
Crashing | |
| Worland |
Crashing | |
| Mequon |
Buffering | |
| Hickory |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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WarriorDan
(@WarriorDanYT) reported
@PrimeVideo Torn between Spider-Man 3 and Far From Home imo. Yeah, I know Venom was a waste in SM3, as was Gwen Stacy, and the editing needed some work, but it did a fantastic job delivering a somewhat deep, emotional story that mostly worked as both a solo film, and the end of a trilogy.
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Hayley
(@Hayley21165576) reported
@davehoughton666 @PrimeVideo Same here I loved the original. I've seen clips and the cgi looks terrible and outdated already. I'm glad that a lot of films are going back to practical effects now.
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Xavier (Quack Up)
(@quackisup) reported
@Gaiash @PrimeVideo i dont think venom counts as a spidey movie but my real issue is that you ranked TASM1&2 over spider-man 3
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Rob Stevens
(@SuperRob) reported
@rayban099 @PrimeVideo @amazon I have a fairly large screen, so maybe it’s just more apparent. Also seen people on Reddit with the same issues, maybe you’re just not as sensitive to it? What’s crazy is standard 1080p stuff on HBO looks better.
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Kiri
(@callme_pogi) reported
@PrimeVideo Umm yeah my prime video is not working either. It keeps crashing or just saying something went wrong. I can't watch wheel of time this way
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PlastRfaceMMA
(@PlastRface) reported
@adam_gettel @PrimeVideo It follows the main plot line well but characters are changed quite a bit. It's a completely separate medium to work with so it's expected. You can't recreate the Mona Lisa with sidewalk chalk. You can a rough facsimile. Same with books and movies, generally.
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rahul
(@rahul22413084) reported
@PrimeVideo T-7 ) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money.custmr care said raise query in Social Media since my case is handled by SM team.Atleast reply 😴
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Jackie Coade #WashYourHands #KeepASafeDistance
(@jak_ie) reported
@Den1Fen @netflix @PrimeVideo I can’t do shows like that…awful.
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~~DAN VAN~~
(@realDAN_VAN) reported
@PrimeVideo your Apple TV APP has an issue. When I’m watching a series and it goes to the next episode there’s no video and only audio. Happens almost every episode. I have to hit the back button, find the episode and restart it.
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Colin
(@colinbwhite) reported
@LowfDog @PrimeVideo I’m having an issue with this too (and I haven’t been as hard on the show/book changes as other readers have I think)
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rahul
(@rahul22413084) reported
@PrimeVideo T-8 ) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money.custmr care said raise query in Social Media since my case is handled by SM team.Atleast reply
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Светлана
(@w5CICaQ9cP4s4rT) reported
@TheWheelOfTime @PrimeVideo Disgusting work on the plot and dialogues. They don't even speak like in a book. They look like Americans in medieval costumes.
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nOOdLe 🇬🇧🤘😜🤘
(@davehoughton666) reported
@Hayley21165576 @PrimeVideo 8mm was still good. The Thing prequel was still a load of arse with terrible CGI. Looking forward to Dreamcatcher later 👍
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Mumbling Mannequin 🌊🥀
(@Xhosa73025022) reported
@PrimeVideo Problem wth screen adaptations of books or video games wth rabid fanBOY base is that opinions are like arseholes - everyone has one. Whether it's Harry Potter series, Trilogy of the Ring, etc, there's always the bsmt keyboard critics in pajamas parsing thru every line of script!
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Future’s Words // #BlackLivesMatter
(@SpiderDaFighter) reported
@PrimeVideo Nah I’d rather not appreciate the worst Spider-Man
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unicorns
(@2016humanrace) reported
@PrimeVideo @HarlemOnPrime @MeaganGood your contact and help does not resolve my billing problem I got charged for free 30days trial
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Samadrita Mukhopadhyay
(@smukherjee00) reported
@realmecareIN @amazonIN @PrimeVideo I am facing green screen tint and glitches in My Realme X7 Pro while playing any video on the Amazon Prime Video App. Are you going to fix this or not?
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rahul
(@rahul22413084) reported
@PrimeVideo T-6 ) ORDER ID : 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money.custmr care said raise query in Social Media since my case is handled by SM team. Atleast reply
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🍂Autumn L.🍂
(@Fall_85) reported
@WoTNerdGirl @dragonmount @PrimeVideo I totally agree. You can see IMO he is totally trying not to be too attracted. (News flash: it won’t work #Lan)
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Rob Stevens
(@SuperRob) reported
The #WheelOfTime series on @PrimeVideo is great overall. But the video quality is just killing me. Posterization, color shifting, smearing, and really bad in key scenes of E3. Don’t understand why @Amazon would invest so much money in the production only to starve the bitrate.
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Ajit Thakur
(@ajit_thakur9) reported
@SonyLIV worst OTT app ever.. if any one think to subscribe then it will be total waste of money… Bcz episodes not download in 24 hour, whereas other app @PrimeVideo @NetflixIndia work very smoothly.
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𝒥𝒶𝓀𝑒
(@JakeRxllins) reported
@FletchersSon @RLMars1 @PrimeVideo TASM 2 wasn't even that bad it just had the spider man 3 problem
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Zenzele M Mfayela
(@ZMfayela) reported
@PrimeVideo I have a problem streaming when I’m using rain network but…. When I’m on @TelkomZA it works well.
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notmytimeline
(@SkWhether) reported
@PrimeVideo Gonna be honest, the glaring continuity errors in the opening scenes set up a sort of Xena-feel the visuals continued to paint. I couldn't take the meek translation of this world. Stopped after an episode.
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Leland Salazar
(@BIGLILL64) reported
@resisterunited @RobBradford17 @PrimeVideo Wait, Perrin is married?!... I haven't seen the show yet.... but I've read the books.... how the hell is that going to work later?
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Светлана
(@w5CICaQ9cP4s4rT) reported
@dragonmount @TheWheelOfTime @PrimeVideo Disgusting work on the plot and dialogues. They don't even speak like in a book. They look like Americans in medieval costumes.
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FafaJoey
(@spurquick) reported
from
Neptune City, New Jersey
Waaahhhhhh 😩 i want to be part of #AesSedai so badly. I want to help find the #DragonReborn #TheWheelOfTime on @PrimeVideo
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Prashant
(@theinactive_guy) reported
@9e3k @netflix @PrimeVideo These are licensed , producers provide them with dubbed films separately. You won't find this problem in originals
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VinnyCThatWhoIBe
(@vinnycthatwhoib) reported
Further testing yields the same results with other streaming devices. The 1080p stream however, does NOT suffer from this. Is this a problem with the HDR implementation or 4k itself? @PrimeVideo are you paying attention? Look at this post, look at reddit. This is a problem.
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Sean ❌cKenzie
(@Mac777S) reported
@PrimeVideo.....I don't know what the GORRAM problem is with you, but, you better FRELLING fix it!!! @netflix is working just fine. @GetSpectrum is working just fine. It's 100% your issue.