1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Miguel Hidalgo Playback Issues 7 hours ago
Des Moines Buffering 8 hours ago
Citrus Heights Crashing 9 hours ago
Phoenix Buffering 10 hours ago
Sparks Crashing 10 hours ago
Minneapolis Crashing 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • KSAviation2020
    kirsty finch (@KSAviation2020) reported

    I have booked today of work just wo watch all 8 episodes of off campus and omg didnt disappoint what so ever. My reactions omg up and down think my neighbours are sick of me. Like what an ending to episode 8. 😱😱😱😱😱 #offcampus @offcampusonpv @PrimeVideo

  • Oh_oK_OC
    Guns & Butter (@Oh_oK_OC) reported

    @PrimeVideo y’all been messing up all season. fix your audio quality. I can’t even hear the damn whistle.

  • b_ball93
    Brandon Ball (@b_ball93) reported

    @PrimeVideo If only your **** app worked on pc, it works fine for a few days then says video unavailable, with no error codes and no way to contact. Literally worst streaming app I’ve ever used on a pc.

  • fewleopard3949
    C. Mike Rack 🤪 (@fewleopard3949) reported

    @PrimeVideo GET YOUR SERVERS WORKING FOR ROLLING LOUD IM MISSING DON

  • CaptainEO12
    Captain uhhh uhh (@CaptainEO12) reported

    @GoodOmensPrime @PrimeVideo THE ENDING WAS ******* TERRIBLE???!!

  • TarzanDerqa
    Derq (@TarzanDerqa) reported

    @AGutiGarcia @SwampInsider @PrimeVideo Do show us the laws they've broken.

  • Jay_wake_up
    J_Mar (@Jay_wake_up) reported

    @NBA on @PrimeVideo is an absolute calamity the picture quality constantly gets blurry audio is awful. Why would they do this

  • kugi_igi
    Sabi ni Kugi (@kugi_igi) reported

    @PrimeVideo If you buy it, is it bluray quality? What's the bitrate, HDR format and surround audio format?

  • RobKuecken
    Jake (@RobKuecken) reported

    @PrimeVideo Unwatchable. Terrible mess.

  • cameron3oe
    Cameron 3 Oceans (@cameron3oe) reported

    @PrimeVideo And it’s terrible.

  • b_ball93
    Brandon Ball (@b_ball93) reported

    @PrimeVideo Turns out deleting cookies solves the problem for anyone else having the same problem

  • mhart71
    Melissa M. Hart (@mhart71) reported

    @SportsonPrime @PrimeVideo The camera angle is awful! We feel like we have to turn our heads to watch the game. I feel like I’m watching a high school game.

  • officialDubleSS
    TyroneCarleoneCapone (@officialDubleSS) reported

    @PrimeVideo worst show i ever saw. acting was great but the story was just terrible

  • MichaelClimek
    MichaelClimek (@MichaelClimek) reported

    @PrimeVideo Sorry fam. Season 4 didn’t work for me, I didn’t bother to try Season 5.

  • TheRealAnjrue
    Andrew Scott (@TheRealAnjrue) reported

    @GaryBazel @amazon @PrimeVideo It's a known issue. Should be fixed in 48-72 hrs smh. Talk to a chat bot, they'll reimburse you a month.

  • E_HZ
    EhZ (@E_HZ) reported

    @therealKripke @TheBoysTV @PrimeVideo This series become terrible.

  • d09is
    ۟ (@d09is) reported

    That Off Campus was genuinely terrible + the Garrett boy isn’t even handsome + the acting was tubi and I’m sorry they put this out on my birthday ?!!!! You’re going to hell @PrimeVideo

  • PacketGroove
    Packet (@PacketGroove) reported

    I’m sick of Smart TV apps developed by retards at @netflix and @PrimeVideo. Start them up and they hang when buffering, or slow down the tv that navigation becomes almost impossible until you restart them. Stop the bloatware guys, proper error handling, yield processor time and stop shipping ****. In the age of LLMs you no longer have an excuse to ship unoptimised code.

  • EdGein5691WI
    Ed Gein (@EdGein5691WI) reported

    @PrimeVideo Its terrible.

  • keith_curry
    adrian curry (@keith_curry) reported

    @CallMichele Yep. Were you able to get your LP to work on @PrimeVideo

  • LosVarzeiros
    Los Varzeiros (@LosVarzeiros) reported

    @PrimeVideo Episode 7 is terrible. The last season is very bad.

  • botticellicream
    🇺🇸🇨🇺Hippopotomonostrosesquippedaliophobicphile (@botticellicream) reported

    @Patrick20811564 @PrimeVideo I dont know how to tell you this but every show stars baby killers , it's how you get the work

  • HairryL21415
    我是小草一棵 (@HairryL21415) reported

    @PrimeVideo This show hires the worst type of child rapest you could ever imagine pulling them out of their beds at their parents homes all admittedly said in a interview. If i ever get the chance i will do my duty

  • datmanirv
    -LoneSoul🫰🏼 (@datmanirv) reported

    @PrimeVideo fix ya damn audio!! I can’t hear ****!

  • smasher5000
    Will (@smasher5000) reported

    @peterpants215 @PrimeVideo 110%. Terrible strategy for a TV show.

  • babymonkeyworld
    baby monkeys daddy (@babymonkeyworld) reported

    i didn’t even wanna watch basketball wives & i’m not anymore because i just discovered a glitch on @amazon @PrimeVideo it basically displays 3 different versions of each season of @TeenMom and i thought i had to start paying after Season 4

  • BOLTOLEDOUP
    toledo (@BOLTOLEDOUP) reported

    @JTTheBrick @PrimeVideo Lakers been behind paywall for years why is it a problem now? At least I can buy Prime unlike spectrum (where you can’t get it if you’re out of market)

  • NaGOAToroszn2
    S.BG.TCU. (@NaGOAToroszn2) reported

    @DallasWings @PrimeVideo @belk Give Maddy a lifetime contract if she doesn't already have one for winning us those lotteries Paige being aggressive and dropping dimes is beautiful Azzi looking way more confident this game, putting in work on both ends

  • KrieginCrusader
    Les Grossman (@KrieginCrusader) reported

    @therealKripke @TheBoysTV @PrimeVideo Weakest season, terrible writing making no sense

  • _heartofaQueen
    prosecco Bae (@_heartofaQueen) reported

    @PrimeVideo you will crumble! Fix whatever is wrong with your platform so the game isn’t lagging/glitching after every play ugh! Don’t piss me off