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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Virginia Beach Buffering 17 hours ago
Denver Sign in 18 hours ago
Atlanta Playback Issues 1 day ago
Denver Buffering 2 days ago
Sweetwater Playback Issues 2 days ago
Hoddesdon Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    @IllinoisGolfer @WNBA @PrimeVideo My tv had that for about 1/4 of the game and then reverted to what I shared. I turned to watch highlights of the Spurs game with no issues.

  • peninsuladad
    Peninsuladad (@peninsuladad) reported

    @martinamcbride @ACMawards @PrimeVideo You are anti America and pathetic broken moldy oldie with no future left

  • Sarend09
    Sheree (@Sarend09) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a personal problem because I had no issues with it on my end

  • jasond_033
    Jason (@jasond_033) reported

    @PrimeVideo fix your damn stream. whether it's playoff basketball or regular season baseball it's always some bullshit with yall. sorry *** platform... go **** yourself bezos.

  • KingJHip
    👑KingJHip ⚾️ (26-27) 🚛🏁🏁 🦁🥉 (@KingJHip) reported

    @familybaptisttn @NASCAR @PrimeVideo I'll say one thing for Prime. Maybe offer a video quality option? Not everyone can constantly run 1080p. Seems like it decides it will either be 1080p or 480, but maybe you can normally get 720p. Just want to offer a middle ground for people, no need for arguing.

  • Madisox43
    Madisox (@Madisox43) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like issue with your ISP,,

  • ileftmyheartt
    Brandon the Chat-Killer (@ileftmyheartt) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bro. My feed was flawless

  • JMotion0
    Jarryd 🐨 (@JMotion0) reported

    @PrimeVideo So then fix your Apple TV app, because there’s no way to choose which version on there.

  • OneLugTV
    One Lug TV (@OneLugTV) reported

    @Bgordo92 @NASCAR @PrimeVideo Stop stealing the neighbors WiFi and you might be alright. User error.

  • P_Beshears
    Phillip (@P_Beshears) reported

    @Bgordo92 @NASCAR @PrimeVideo Tbh sounds like you problem

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @Bgordo92 @NASCAR @PrimeVideo actually with prime video you can pause, you can rewind. I had my paused for about an hour and was able to resume. Again that's a you issue. You did it too youself. Not a NASCAR issue, that is a you issue.

  • Paragon_MKE
    Michael England (@Paragon_MKE) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like you got ****** Internet. Better picture quality than Fox has had all season

  • _soberdxx
    ☾ XXI (@_soberdxx) reported

    @PrimeVideo did yall fix the option to choose which versions to watch?

  • 3dwhit88
    Daniel W (@3dwhit88) reported

    @familybaptisttn @NASCAR @PrimeVideo No issues here. You need a better internet connection.

  • Sglidewell2412
    Sean D. Glidewell (@Sglidewell2412) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem . I didn’t have any of that happen.

  • 2noodleking
    Brian (@2noodleking) reported

    @Bgordo92 @NASCAR @PrimeVideo Prime is the worst

  • Dinine03479979
    Dinine (@Dinine03479979) reported

    @Bgordo92 @NASCAR @PrimeVideo Your issue may be your internet service and not Prime’s broadcast. …. Maybe.

  • wmfloyd43
    USNRET2007 (@wmfloyd43) reported

    @Bgordo92 @NASCAR @PrimeVideo Zero issues here.

  • LaLaScottSpeaks
    L Scott (@LaLaScottSpeaks) reported

    @PrimeVideo Why can’t Amazon fix their DARK videos No other channel or app is like that

  • wmfloyd43
    USNRET2007 (@wmfloyd43) reported

    @familybaptisttn @NASCAR @PrimeVideo Zero issues here.

  • SJvrooms
    STURDY CREATOR (@SJvrooms) reported

    @familybaptisttn @NASCAR @PrimeVideo Bro get better stuff. I have the lowest internet in my area and a great tv and I have no issues

  • starrygalx1s
    deanalliecat66 (@starrygalx1s) reported

    @tryquinn got DeanAllie back from @PrimeVideo post just an hour ago. Help 😭

  • JaymoACP
    Jaymo (@JaymoACP) reported

    @familybaptisttn @NASCAR @PrimeVideo I’m watching on mobile with no WiFi at work. Perfect quality. I love prime racing. Gives us people under 85 who don’t have a cable box a chance to watch a race.

  • DustinWendel1
    Dustin Wendel (@DustinWendel1) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a problem on your end. I started watching after it started and was able to pause never lost audio nothing.

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @omg_its_zach4 @NASCAR @PrimeVideo Nope only time I ever have an issue is on Amazon live race

  • jat50777552
    jat (@jat50777552) reported

    @Bgordo92 @NASCAR @PrimeVideo I was actually impressed I had no issues

  • WayneReardon
    Wayne Reardon (@WayneReardon) reported

    @SHistorians @IndianaFever @PrimeVideo I have very little experience with video, but reckon I could do a better job than that. The cameramen and the producer are doing a terrible job. They obviously never played sport and don't know the "keep your eye on the ball" rule. As a viewer, I want to see where the ball is.

  • mrtgamer
    Mike Turner (@mrtgamer) reported

    @familybaptisttn @NASCAR @PrimeVideo Glad I wasn't the only one with that problem

  • TheClayMorgan
    You Know. (@TheClayMorgan) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds a lot like you have ****** internet. I’ve had 0 problems the entire race

  • KingSin81
    Barry Ortiz (@KingSin81) reported

    @Bgordo92 @NASCAR @PrimeVideo Had no issues the whole race