Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/15/2026 22:45

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Sign in (27%)

    Sign in (27%)

  2. Buffering (27%)

    Buffering (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomLincoln Playback Issues
United KingdomSouthampton Buffering
United StatesNashville Buffering
United StatesNorth Salt Lake Buffering
United StatesParrish Buffering
United StatesPeosta Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeMaher Mike Maher (@mikeMaher) reported

    @DaveKluge @PrimeVideo Yup. I watch YouTube TV and stream EVERYTHING and never have an issue. As you said, this is borderline unwatchable.

  • JarvisStuart Stuart Jarvis (@JarvisStuart) reported

    @PrimeVideo The video quality is horrible on tonight’s game. It is supposed to be in HD but it looks like they choose the cheap video truck.

  • hopestress hopeful 2022 (@hopestress) reported from Waunakee, Wisconsin

    Getting really annoyed with the stream quality, @PrimeVideo I need to see my Who Dey Bengals!!!

  • TarHeel_Kid704 B.A.D. (@TarHeel_Kid704) reported

    @coach_russ18 I literally just watched a movie on @PrimeVideo earlier today. **** streamed perfectly no issues. But this game trash!!! Lags & buffers literally every 30 seconds

  • grog1324 Greg Rogers™ (@grog1324) reported

    @hopestress @PrimeVideo Oddly, for me anyway, this is the first Thursday game I haven’t seen any issues.

  • KyleGilbert92 Kyle Gilbert (@KyleGilbert92) reported

    I have to say, these @PrimeVideo NFL games have been the highest quality football games i’ve ever seen #NFL

  • GaryYou27721185 Gary Young (@GaryYou27721185) reported

    @PrimeVideo why does your broadcast of TNF have problems every week??? NOT a fan of @NFL on Prime! Do better

  • Squiggy_Hov Andrew H. (@Squiggy_Hov) reported

    @BarstoolBigCat @PrimeVideo Terrible route

  • MrNvrBrf MR. NVRBRF (@MrNvrBrf) reported

    @PrimeVideo this is the fourth weeks# that the game broadcast is totally unwatchable. The quality is trash. Buffering constantly.

  • KellyRaftery2 Kelly Raftery (@KellyRaftery2) reported

    @PrimeVideo Terrible wtf. Can we get an explanation?

  • MadisonProj Maggi Cook (@MadisonProj) reported from Sun City Center, Florida

    @PrimeVideo what's the problem with the @MiamiDolphins v @Bengals camera work? I've seen the HS quarterback's mom iPhone video which had better quality

  • quickdropz618 Quickdropz (@quickdropz618) reported

    @mikeMaher @PrimeVideo Watching through Amazon Prime app on Samsung smart TV with iffy internet. No buffering, great quality, great experience.

  • stephen_bennett Stephen M Bennett (@stephen_bennett) reported

    The video quality of @nfl is so much better on @PrimeVideo

  • DONT_TREADonME3 Brooke (@DONT_TREADonME3) reported

    @PrimeVideo @NFL @NFLonPrime just have to say, I’m not a fan of #TNFonPrime the quality is horrible!!! Am I the only one who misses regular TNF on regular tv?!!

  • mikeMaher Mike Maher (@mikeMaher) reported

    @MattWi77iams @PrimeVideo That's what I've seen. Some have said it looks fantastic. Mine has been pretty consistently terrible.

  • JeremyPatrick Jeremy Patrick (@JeremyPatrick) reported

    Really enjoying this streaming quality @NFL it’s like watching a game from your phone on the road in the middle of nowhere but instead it’s at the comfort of my own home. @PrimeVideo your stream is trash btw.

  • adhalejr Donnie Hale (@adhalejr) reported

    @PrimeVideo @NFL The streaming is horrible. If you’re going to be the lone broadcaster, it needs to work.

  • mikeMaher Mike Maher (@mikeMaher) reported

    @bagginsisback @MattWi77iams @PrimeVideo Yeah, it seems to be a 50/50 split between people having good/bad experiences. For mine, even when it isn't BLURRY BLURRY, it's below-average video quality.

  • bmiller355 Brandon Miller (@bmiller355) reported

    @NFLonPrime @PrimeVideo Not working at all for the last 45 minutes. I have fiber internet, unacceptable.

  • EricFouraker Eric Fouraker (@EricFouraker) reported

    @PrimeVideo video quality is horrible by the way!

  • Kenneth_2nd Ken Howe (@Kenneth_2nd) reported

    Had to turn the game off due to how awful the picture quality is. Do better @PrimeVideo @NFL

  • Photogoofer .SS. (@Photogoofer) reported

    @amazon is not ready for @PrimeVideo time. This bengals game is blurry, stuttering, locking up as always. It’s the only streaming show I have a problem with.

  • JohnSuchan John Suchan (@JohnSuchan) reported from Gahanna, Ohio

    This Amazon TNF is terrible. Streaming is buffering. Not good for a prime time game. Embarrassing @PrimeVideo @amazon

  • captainm3rica M (@captainm3rica) reported

    @PrimeVideo is trash for @NFL. Nothing but error messages and blue circles buffering.

  • bobv1176 Bob Vorlicek (@bobv1176) reported

    @PrimeVideo pays $1B annually for Thursday Night Football. You'd think they'd have some money to omprove the quality of their feed. Or, maybe it is an @Xfinity problem.

  • MoDonCapper Mo (@MoDonCapper) reported

    @PrimeVideo buffering and won’t load for TNF. @NFL fix this ****

  • titansgirl2010 ame (@titansgirl2010) reported

    @PrimeVideo Wish I could see it but the streaming is terrible

  • Respeca_Rebecca Respeca_Rebecca (@Respeca_Rebecca) reported

    @VirginiaKVJ @PrimeVideo has poor quality of TNF. Troubleshooting didn't help it.

  • KyleGilbert92 Kyle Gilbert (@KyleGilbert92) reported

    I have to say, these @PrimeVideo NFL games have been the highest quality video i’ve ever seen #NFL

  • onlyfortnf Kek (@onlyfortnf) reported

    @PrimeVideo Fix your broadcast nobody wants to see the announcers talking. Missed a penalty replay and almost missed a whole play.