Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (24%)
- Crashing (21%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Luis Obispo
|
Sign in | 8 hours ago |
|
Oceanside
|
Playback Issues | 8 hours ago |
|
Menlo Park
|
Buffering | 8 hours ago |
 Vancouver
|
Crashing | 9 hours ago |
|
Kernersville
|
Crashing | 10 hours ago |
|
Roseville
|
Sign in | 10 hours ago |
Full Outage Map
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Paul B (@PB_Spurs) reported@PrimeVideo why so many adverts? Got to stop watching, it’s terrible…😖
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Shreya Verma (@ShreyaVerm93821) reported@PrimeVideo Accidentally subscribed on Prime Video while trying to access Anime Times. Haven’t watched anything, but I’m unable to cancel or get a refund. It’s also asking for additional payment. Please help me cancel this subscription and process a refund ASAP.
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Glenn Platt (@gorsecurse) reportedWatching #Worldbreaker on @PrimeVideo and Prime Sub is no longer sufficient. At a poignant moment an Ad. Break. The spell is broken. This is why @AmazonMGMStudio won't be able to revive Bond. Studio bosses can't see what it is that audiences respond to. There are precedents. 🧵
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Aurelius☣️ (@eleniyanjb) reported@PrimeVideo I can’t access my account for weird reasons. Kindly fix up.
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The D Man 🇺🇸 (@dstedham511) reportedWhat good are streaming services if you have to pay for movies in addition to the monthly service fees? Prime is by far the worst of them all... @PrimeVideo
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TTSD (@TomTheSpursDude) reported@NBAonPrime @ReignofX_ @PrimeVideo I like the fact that he needs a horse to help him get away from Victor Wembanyama, why can’t he just do it with his own two legs? 😭😭😭
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Retro Game Geeks (@RetroGameGeeks) reported@amazon @PrimeVideo You have failed to send me a replacement item and are refusing to help refund the faulty item. I am about to contact the police and my bank to report theft and fraud. I suggest someone from the UK contact me before I start legal action against you. @AmazonHelp
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Johnny (@TrophyHusband48) reported@PrimeVideo @TheMasters @SportsonPrime Not working. Blank screen. Great job!
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John Lookabaugh (@jdlookabaugh) reported@evie_ @PrimeVideo @paulgrellong You know that feeling when your stuck in traffic and waste an extra hour because some moron caused a crash? Well at least with that guy it wasn’t on purpose. This guy is deliberately taxing the time of millions of people with horrible writing. Bring on the AI writers.
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Uncle Daddy (@UncleDaddyI) reported@PrimeVideo Ghana can’t Sign up due to reasons I do not know but I am unable to verify my phone number Kindly fix this asap
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PV (@Pruthvivallabha) reported@AmazonMGMStudio @PrimeVideo Well my @sony bravia crashed & wouldn't play the video on multiple restarts iam struck at Ads. Not the first time. Seems like have to wait a day or two until your servers can load 4k version without lag
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Saidur Rahman (@saidurislam316) reported@beastgames @PrimeVideo I am in a lot of trouble, sir. Please give me $10k, please, then I would be very benefited, please, sir, please, sir 😞😞😞😞😞😞😞😞
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Comment Etiquette (@commentiquette) reported@JamieKennedy @primevideo Bro this is the worst ad I've ever seen for anything. You could have posted ******* and a link to the amazon page and more people would click on it. And then they'd realize you're selling each episode for a dollar and **** off. That's the real thing that offends me in all of this. You’re charging a dollar per episode for JAIME KENNEDY?? Dude no one wants to pay a dollar an episode for Jaime Kennedy. Jaime Kennedy should be free. A dollar per episode what do you think we’re ******* stupid? How dare you. You gotta do better than this if you think you deserve my dollar. Here lemme show you something about advertising [AD BREAK] Yeah you see that's how you advertise, Jamie Kennedy you ****** baby killing atheist ******. And I still can't believe you called Erica Kirk a bad mom. Shame on you.
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Shooter McDadden 🎯 (@ShooterMcDadden) reportedWow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: A Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.
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timothy forsman (@TimothyForsman) reported@PrimeVideo why do netflix and prime have all of these shows with gay and trans characters? It’s gotten ridiculous. I think they just do it to have us argue and get distracted from real problems that exist
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Mr Muscles FIRE'd 2025 (@MrMusclesFIRED) reported@FrMiller @PrimeVideo Watched it, the movie drags on, and ruffalo is the worst character in the movie. Dumb ending as well
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Dec Ditko (@DecDitko75) reported@blkv3n0m25 @PrimeVideo You don’t know me or my beliefs. That’s the problem with many today you make too many assumptions. So please **** off. Thanks.
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Roland Charles (@chazb54) reported@poonatic69 @FrMiller @PrimeVideo Ruffalo is awful. Way worse than the taper of children in the White House.
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Viv3t3 (@Youmomma18) reported@PrimeVideo fix yo app im trying to watch Invincible
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Chaotic Harley (@AydinNose) reported@iamufohunter He ***** those girls Evil sick bastard @PrimeVideo you are the worst
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cookie (@Cooky_myster) reported@PrimeVideo what’s up with changing the air time for the new ep of invisible I stayed up for Jack **** I gotta work tomorrow who the hell is up at 3 am
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Krish2060 (@Krish2060) reported@PrimeVideo Worst series of Amazon prime is Boys series. Stop making them
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BerryThUtz (@BarryTh0tz) reported@PrimeVideo has had the worst video quality of every streaming network playing @NBA games this season. This is unwatchable every time.
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Alan Burns (@alanjmburns) reported@AmazonHelp @AmazonUK @PrimeVideo What's the point? Your AI helpdesk will just hallucinate an unhelpful response. I'll accept that a valid credit card from a major card issuer that works in loads of shops (including yours, some of the time) does not work reliably with your intermittently-broken checkout process.
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Chickadee (@Xgamer40000) reported@PrimeVideo Looks terrible
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Mahesh Desai (@demahesh1) reported@amazon @PrimeVideo Worst customer service for prime membership
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Mr. EJ (@ItsEkknath) reportedHey @PrimeVideo it seems that problem is in your app only on jiostb. The Jio team has responded from their end. Plz resolve it ASAP.
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David Svendsen (@DavidSvendsen) reportedThis is @PrimeVideo is admitting that their ads platform doesn't work. If they did, this scam to push people into ad-free would not be necessary. Advertisers saw the lousy ROI and pulled out. It's why most of the ads now are just for other Prime Video shows.
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ryanator109 🇳🇿 (@ryanator109) reported@eduffleppard @PrimeVideo @TheBoysTV No work tomorrow haha
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Mahek Shah (@MAHEK_SHAH__) reported@PrimeVideo @JioHotstar worst ever OTT platforms ever cause what do you mean I payed for your subscription and I still gotta watch those freaking advertisements and rent movies??? Like and then you all have the audacity to say “upgrade” for not watching stuff without adds?