Amazon Prime Video status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (24%)
- Crashing (21%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Richelieu
|
Playback Issues | 2 hours ago |
 Phoenix
|
Playback Issues | 12 hours ago |
|
Orlando
|
Playback Issues | 15 hours ago |
|
Baton Rouge
|
Playback Issues | 18 hours ago |
 York
|
Buffering | 19 hours ago |
 Ciudad Apodaca
|
Video Quality | 22 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Theodore Streetsman (@spicyfoodisgood) reported@AmazonMGMStudio @PrimeVideo Glad there's finally justice but it's terrible that there's gonna be thousands of documentaries on this monster for the rest of time.
-
OKC ARE TERRORISTS (@ChefDozy) reported@NBAonPrime @PrimeVideo Fix your ******* website wtf
-
Gabriel Ferreira (@GabrielFer17599) reported@raftingzalmoxes To be successful, a documentary needs to break out of its bubble, go beyond the EUA and be shown in other countries. @PrimeVideo could help with this by acquiring the broadcasting rights in other countries, since not all places have access to the Peacock streaming service
-
brian bembenick (@BBembenick) reported@NBAonPrime @PrimeVideo Your streaming quality for live broadcasts sucks. Lagging...pixelated...delays...this doesn't happen with national TV broadcasts.
-
Kode Ayar (@AyarKode) reported@PrimeVideo fix your stupid app. Can’t watch the game without it glitching out. @NBA fan experience is horrible!
-
Nicholas L. Maze (@AuthorMaze) reported@PrimeVideo video is poor quality for the Lakers game. Tried leaving and returning. It started good but went back to the same low quality.
-
goffenheimer (@gestinky) reportedhello @PrimeVideo YOUR ******* BROADCAST HASNT WORKED FOR 20 MINUTES ***** FIX IT
-
KB24 (@dennis3967) reported@PrimeVideo fix your video quality! Get the NBA games out of there!
-
ThatGenXGuy (@ThatGenXGuy) reportedThe boys killing off the worst "comedians" in history is the best thing this season #theboys @PrimeVideo
-
Shelley Shelle (@_ShelleyShelle) reportedThe Second Bed was probably THE MOST bs love story. The man planned on leaving her high and dry before he got in trouble. #primevideo #nollywood
-
Fanify (@Fanify1) reportedHey @PrimeVideo, fix it so I can watch games as easily as I can watch them when I dvr them or I'm gone. This experience sucks dog ****.
-
justalarrie (@justalarriemar) reported@DeluriaD @PrimeVideo @ZoeKravitz They can’t help it. They haven’t had much to hold on to their fantasies, so when they see one, they don’t even think 🤔
-
ona_mission (@imstill_supa) reportedThese streaming services have been terrible with these playoffs!!! @peacock @PrimeVideo #nbaplayoffs
-
ath1337 (@hotchknsandopls) reportedAre @AustinRivers25 and Scalabrine idiots? That was a clear wind-up and follow through by beef stew. They’re terrible at this. @PrimeVideo need to get rid of these clowns. They don’t know when to shut up.
-
Tyle Llomas (@TyleLlomas) reportedThis is the worst playoff viewing experience I’ve ever had @amazon @PrimeVideo If you care about your organization at all you’d buy back the streaming rights now @NBA
-
HIMMOTHY (@goodjobjared) reported@PrimeVideo Fix the picture quality on your iOS app for live sports. The picture is extremely overexposed and blown out
-
Michael Bausha (@mb603) reportedThis @PrimeVideo basketball broadcast for Celtics and Sixers is terrible. If I had to listen to these guys for 82 games oh boy!! #primevideo #dobetter
-
Deven (@DevenLowry00) reported@PrimeVideo fix the cavs stream
-
carlos (@brenocguimaraes) reported@InvincibleHQ @PrimeVideo The only issue I saw was that I thought they made Thragg excessively strong. It looked like the guy can explode de Universe with a wisper.
-
Frankie (@BKFOB1) reported@NBAonPrime @PrimeVideo Can you tell your terrible announcers to stop calling Mobley a "former Defensive Player of the Year"? He is the reigning Defensive Player of the Year. Not that hard to remember since he is the only one. #LetEmKnow
-
Icho ❁ (@funginho) reportedThe Knicks are *************** what the helly? Also why do we have British commentators on NBA playoffs? Fix IT Amazon @PrimeVideo it’s like having Americas commentary on EPL
-
aria ⁵⁵ ⁶³ (@csainzlover) reported@FilmUpdates whoever edited this needs to fix the lighting before airing the show I’m not joking @PrimeVideo
-
Dani Rojas (@2KMVP) reportedOk @PrimeVideo get it together. NBA playoffs aren’t a time to fix glitches. Or are yall just trying to get us to use the “prime vision broadcast”?
-
DP H (@_DPH1922) reportedThese @PrimeVideo announcers for the Celts/Sixers game are G League Level bad. Terrible product.
-
Karl Richter (@ds_klusjesman) reported@PrimeVideo thank you for providing your viewers with the worst broadcast duo in NBA history for the @celtics @sixers game. Completely unwatchable
-
Dominic C (@Car0sell0) reported@PrimeVideo sound quality of the @cavs broadcast is absolutely horrible
-
Mike (@Mike87549718) reported@NBAonPrime @PrimeVideo Terrible picture quality!!
-
Touchdown Detroit Lions (@TD_DetroitLions) reportedGreat job @amazon @PrimeVideo you guys have more money than any streaming services. Yet you guys are absolutely terrible. 4th quarter NBA playoffs. Yall **** the bed. Great job. 👍
-
Hussington Green (@hussington) reported@Marc_DAmico The Prime announcers are universally horrible. SVG is the exception. Fix yoself @PrimeVideo
-
Bedlam Bunch 🅾️🙌🏻🤠 (@bedlambunch) reported@JoelXLorenzi Lovely (if necessary) it’s on Prime. I may need to get tickets then… @PrimeVideo looks like it’s being broadcast from the moon, @NBA fix it please. 🙏