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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Istanbul Playback Issues 1 day ago
Fairfield Playback Issues 1 day ago
Jeffersonville Buffering 2 days ago
Berlin Crashing 2 days ago
Hamilton Playback Issues 2 days ago
Guwahati Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLawe912
    The Bartending Broker (@TheLawe912) reported

    @jeff_gluck And @NASCARONFOX junked the replay roll out. This might be their worst production on the year. Non-stop commercials, ****** camera choices, then even more commercials. Can’t wait for @PrimeVideo

  • BBembenick
    brian bembenick (@BBembenick) reported

    @NBAonPrime @PrimeVideo Your streaming quality for live broadcasts sucks. Lagging...pixelated...delays...this doesn't happen with national TV broadcasts.

  • DrMeecrob
    Dr.Meecrob (@DrMeecrob) reported

    @PrimeVideo has the worst announcers for game 3 of the Celtics 😵‍💫

  • dnyy3y
    F*ck philoise actually (@dnyy3y) reported

    @PrimeVideo @AmazonMGMStudio @AmazonHelp whoever is in charge of casting fix this. Adapt books by poc for god's sake. It's the same seven shows circulating. I'm disappointed

  • MarcMillerr
    Marc (@MarcMillerr) reported

    @PrimeVideo Fix the Sixers Celtics game!!!!

  • vasanthkumar042
    Vasanth (@vasanthkumar042) reported

    This is the worst thing you've done @PrimeVideo

  • lhj9ve
    ./ (@lhj9ve) reported

    @PrimeVideo please fix your app I want to watch my show

  • yeetusjeetus
    Yeetus Jeetus (@yeetusjeetus) reported

    @PrimeVideo Season 5 is the worst yet.

  • BarryBartley3
    Therightleft (@BarryBartley3) reported

    @auburn_seymo38 @Hendrick9Team @PrimeVideo He made the perfect move going to the middle. He just had zero help because everyone behind him was wrecking. He probably wins if he gets a push there.

  • MarkTor44852906
    Mark Torres (@MarkTor44852906) reported

    @PrimeVideo Your coverage of the NBA playoffs is terrible. Countdown to live is a joke. @trailblazers

  • MarxTrista87882
    Tristan Marx (@MarxTrista87882) reported

    @lyfe_fitness4 @NBAonPrime @PrimeVideo I'll help you out. Bet $2000 on the knicks spread for game 4. Easy money. I'm going to go in for 50K

  • Mike87549718
    Mike (@Mike87549718) reported

    @NBAonPrime @PrimeVideo Terrible picture quality blurry. Can’t even watch it!

  • mdc2363
    mark (@mdc2363) reported

    These @PrimeVideo @NBA announcers for the Sixers game are hilariously terrible

  • lustfund
    angel (@lustfund) reported

    @FilmUpdates @PrimeVideo fix it or we canceling our subscriptions… we need s3 wrap up at least.

  • BeeLoverBecca
    Glitter 🐝✨ (@BeeLoverBecca) reported

    Why does the spurs game look so hazy? What’s going on with that camera quality @PrimeVideo ?

  • Evangelion217
    Brian Jensen (@Evangelion217) reported

    @TheInfamousEric @PrimeVideo It’s because the show is a terrible adaptation and book fans stopped watching after S1. That’s why it was cancelled. I love @PrimeVideo for cancelling it. Thank you Jeff Bezos. 🙏

  • vidhemant
    Vidya Shetty (@vidhemant) reported

    The entire prime experience has become awful cosnof the stupid ads, why r v paying a premium then if the viewing experience is horrible @PrimeVideoIN @PrimeVideo

  • TxNativeP23
    TexasNativePatriot (@TxNativeP23) reported

    @AmazonMGMStudio @PrimeVideo You gotta work on the joist Big BULL!

  • BKFOB1
    Frankie (@BKFOB1) reported

    @NBAonPrime @PrimeVideo Can you tell your terrible announcers to stop calling Mobley a "former Defensive Player of the Year"? He is the reigning Defensive Player of the Year. Not that hard to remember since he is the only one. #LetEmKnow

  • DEEPSPACESE7EN
    ☢️s⁷ | seeing bts 💫 (@DEEPSPACESE7EN) reported

    UNCANCEL IT NOW WHAT IS YOUR PROBLEM @PrimeVideo

  • cheekyem222
    cheeky ⋆‧°𓏲ּ𝄢 (@cheekyem222) reported

    @PopBase @PrimeVideo FIX THIS RIGHT NOW 😭😭😭😭

  • TyleLlomas
    Tyle Llomas (@TyleLlomas) reported

    This is the worst playoff viewing experience I’ve ever had @amazon @PrimeVideo If you care about your organization at all you’d buy back the streaming rights now @NBA

  • Patriotsdotw1n
    Pesky *********** 🇺🇸🇺🇸🇺🇸 (@Patriotsdotw1n) reported

    @travishb @PrimeVideo Not working at all. The recap works, live is just a black screen.

  • AyarKode
    Kode Ayar (@AyarKode) reported

    @PrimeVideo fix your stupid app. Can’t watch the game without it glitching out. @NBA fan experience is horrible!

  • BigBegottens
    ʙᴇɢᴏᴛᴛᴇɴs (@BigBegottens) reported

    @MydeAura @PrimeVideo I just downloaded it ooo trying to login no way

  • bbiehl
    The Biehler (@bbiehl) reported

    @PrimeVideo fix your audio! Such a joke.

  • TonyRobert96495
    Tony Roberts (@TonyRobert96495) reported

    @NBAonPrime @PrimeVideo Terrible broadcast

  • jay_dubs92
    james (@jay_dubs92) reported

    this is hands down the worst national broadcast ive ever listened to. @PrimeVideo can never hire these two **** heads again.

  • Tailgatengirl
    Dawn Bostrom (@Tailgatengirl) reported

    @Stagecoach live on @PrimeVideo is the worst. One stage is live while the other isn't. Even the schedule on the main stage isn't accurate. Would love to watch according to the actual schedule. And they aren't showing all stages like @coachella. Day three and I'm done.

  • NoahRSnyder
    Noah Snyder (@NoahRSnyder) reported

    I can't wait for @NASCAR to be on @PrimeVideo. The @watchfoxone app is horrendous and whoever built it should be ashamed of how terrible it is. #embarrassing