Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/02/2026 05:45

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (27%)

    Buffering (27%)

  2. Playback Issues (24%)

    Playback Issues (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Sign in (22%)

    Sign in (22%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesArcata Crashing
United StatesTampa Playback Issues
United StatesHoffman Estates Playback Issues
United StatesWilmington Playback Issues
United StatesSupply Buffering
United StatesEstacada Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • jennylens Jenny Lens MFA famous early punk rock photo/artist (@jennylens) reported

    @PrimeVideo my carefully curated watchlist is suddenly empty. Midsomer Murders keeps showing a dog aka 404. Having tech issues? Or did Prime yet again yank a series I've been watching, w/no warning? Maybe time to add BritBox as a stand-alone sub? I'm so addicted to Brit shows.😞

  • YveyQ Yvey Q (@YveyQ) reported

    @amazon web services outage is preventing me from turning on my Christmas lights and not letting me watch Harlem on @PrimeVideo Do better Amazon! Sitting here in the dark with Dumb Plugs and no eye candy! 🎄

  • VictorBellew3 Victor Bellew (@VictorBellew3) reported

    @TheWheelOfTime @PrimeVideo If I ignore the books it's still terrible writing. Half episode 5 focusing on an ancillary character who has no direct impact on the plot? And if we include the drama from the fourth episode that's almost one full episode dedicated to his character arc. That's bad writing.

  • SamMrSandman Sam W. D. (@SamMrSandman) reported

    @PrimeVideo Why can't I watch the UEFA Champions League on your service? I am paying for Paramount+ as well. Paramount+ are the TV providers of it, at least in the U.S. I NEVER had this problem when I was paying Paramount just by itself.

  • Options_Experts Simon (@Options_Experts) reported

    @PrimeVideo That was the phoniest fake head-butt I have ever seen. This actor is awful.

  • Kai_09 Kai 🇦🇬♉️👩🏾‍💻 (@Kai_09) reported

    @PrimeVideo why did Harlem disappear from my library? Y’all got served issues ? #HarlemOnPrime

  • vinceoutlaw Vince Outlaw (@vinceoutlaw) reported from San Diego, California

    I'm wondering if the @AWS outage is what's making my @PrimeVideo have lots of glitchy, no video-ness this afternoon. @CoxHelp

  • morebravolesstw sydney (@morebravolesstw) reported

    @amazon @PrimeVideo I have a #FireTv and a #FireStick and suddenly neither will connect to internet. Pls help!

  • ox4recks Mia (@ox4recks) reported

    @PrimeVideo fix your ****. Nobody can watch anything.

  • Shane_in_pics Shane Bowen (@Shane_in_pics) reported

    @PrimeVideo Ok, so, having someone who better matches the book version of Jack makes me happy. Tom Cruise was a terrible choice for the movies.

  • plgjay1 Patsy Jay (@plgjay1) reported

    @MeRavingMad @TheWheelOfTime @PrimeVideo Anybody else have trouble understanding the dialogue? Why do these people mumble, not know how to deliver a line?

  • ProfessorFox Zak Fox (@ProfessorFox) reported

    @PrimeVideo do y’all have the ability to help me with some issues?

  • 1MirandaAllen Miranda Allen (@1MirandaAllen) reported

    Hey @Amazon @PrimeVideo, if you would make DVDS of @thegrandtour available for purchase, I could be watching it right now while you work on your web services outage problem.

  • ladyamy91 A❌y Sutherly (@ladyamy91) reported

    @PrimeVideo the movie I bought 2 yrs ago and have watched many times over including episode 1 of it is suddenly not showing up on my TV App. It was an hour ago! It’s showing in my account and phone app! Help!

  • JWooden32 James Wooden (@JWooden32) reported from Johns Creek, Georgia

    @amazonmusic @alexa99 @PrimeVideo Why is Amazon Music not working on my Alexa Tower? It’s been down all day.

  • w4nner7489 fcbkimmich (@w4nner7489) reported

    @Iewandowskiego Oh good thought it was a primevideo problem

  • HBK112 😷💉💉💉HoneyBearKelly: The Future Sound of Retro (@HBK112) reported

    @PrimeVideo Are you having service issues?

  • VDFromAToZ There's gotta be a joke in there, somewhere. (@VDFromAToZ) reported

    @PrimeVideo @amazon @amazonnews Help! Amazon Prime and Amazon are still down. All searches come up dry!

  • ninjahertel10 ninjahertel10🦦 (@ninjahertel10) reported

    hey @PrimeVideo season 28 episode 13 of survivor skips and cuts out very important scenes from the finale. kinda disappointing after watching the entire season without issue.

  • snacktrick 🏳️‍🌈Snacktrick🍪 (@snacktrick) reported

    @PrimeVideo @TheWheelOfTime Why is your video service not working? Been loyal for yrs. Just get a 🐕 and a “sorry..here’s a dog. Sorry…” Wtf. YouTube is def calling

  • chokingfaerie parker ੈ♡˳ (@chokingfaerie) reported

    @PrimeVideo why is amazon prime not working :( i wanna watch movies w blu

  • Frankalexvalent 🇺🇸 Alexander Vincent 🇺🇸 (@Frankalexvalent) reported

    Some of my library on @PrimeVideo is gone, specifically season 4 of @Yellowstone which I purchased and seems like a bunch of other titles I purchased have vanished totally not sure what’s going on. I know Amazon is having problems now but didn’t realize it was affecting digital

  • ninakcarroll NKC (@ninakcarroll) reported

    Anyone else having issues with @PrimeVideo today? I can’t access my purchased content.

  • The_Hermithood Dorrie Mae - A Child At Heart (@The_Hermithood) reported

    @paramountplus I'm having trouble logging in. I created an account by signing in with @PrimeVideo directly to your website. Created a login and password now it is not working. Are your services still down?

  • GiddyYodo Giddy Yodo (@GiddyYodo) reported

    @PrimeVideo You have still not helped me! Your bit just told me to contact customer support but that is what the problem is! I am losing money every month because you are to lazy to actually help me.

  • luckymess Tomas Gaidin (@luckymess) reported

    @MatsPips @TheWheelOfTime is great on Twitter providing Alt-Text but X-Ray is generally terrible about it. No subtitles anywhere. @PrimeVideo you need to work on that! WOT is such an inclusive show, but this lack of subtitles really is a grave oversight. Hoping for a fix!

  • RandallFlagg365 Randall Flagg (@RandallFlagg365) reported

    @PrimeVideo @TheWheelOfTime As if i give a **** about what content you're streaming, when you can't fox or even acknowledge that streaming services are experiencing issues... well done

  • Lizz_Taylor1 Elizabeth Taylor (@Lizz_Taylor1) reported

    @ladyamy91 @PrimeVideo I was recommended to cybersecurity1000 on Instagram they were able to successfully regain access back to my account. They even work on banned, locked accounts. I recommend them✅

  • PotentiaOrg Potentia (@PotentiaOrg) reported

    Server outage --> keeping amazon customers busy Meanwhile, Amazon --> playing blame-game @amazon @PrimeVideo #ServerDown

  • jaimuziq Jai M. (@jaimuziq) reported

    @PrimeVideo why has #HarlemOnPrime disappeared from my fire stick and appletv? What is the error message 9912?