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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
San Luis Obispo Sign in 2 hours ago
Oceanside Playback Issues 2 hours ago
Menlo Park Buffering 2 hours ago
Vancouver Crashing 3 hours ago
Kernersville Crashing 4 hours ago
Roseville Sign in 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • NICHI50470371
    That_Guy (@NICHI50470371) reported

    @BethesdaStudios @PrimeVideo Now fix fallout 4 you clowns

  • BoGardiner1
    Bo Gardiner (@BoGardiner1) reported

    @JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.

  • GxLxGL
    GxLxGL (@GxLxGL) reported

    @PrimeVideo Why are you movies being lumped into TV categories (Recently added TV, Top TV, etc) ? It's been like this for weeks now. Please, fix this!

  • basedbrett888
    ChainMech (@basedbrett888) reported

    @VivaLaStool @PrimeVideo @AmazonMGMStudio Desperately doing anything that requires no work.

  • redpillhandle
    Redpill Driveby (@redpillhandle) reported

    @PrimeVideo Worst show of all time

  • mshanesmith
    M Shane Smith 🇺🇸 (@mshanesmith) reported

    @PrimeVideo increased VOLUME for commercials doesn’t help your #advertisers because we control volume to OFF

  • essdmilly
    John Jameson (@essdmilly) reported

    @PrimeVideo @TheMasters @SportsonPrime As terrible as Shane Bacon is, it's nice not hearing the piped in birds

  • Joefanatic23
    Absolute Joey (@Joefanatic23) reported

    YO @PrimeVideo FIX YOUR DAMN APP , i'm trying to watch basketball

  • Pruthvivallabha
    PV (@Pruthvivallabha) reported

    @AmazonMGMStudio @PrimeVideo Well my @sony bravia crashed & wouldn't play the video on multiple restarts iam struck at Ads. Not the first time. Seems like have to wait a day or two until your servers can load 4k version without lag

  • Citrous
    Citrous 柑橘屬 (@Citrous) reported

    @Manhattva @FrMiller @PrimeVideo Worst hulk stays sucky.

  • FruitPop223716
    FruitPop (@FruitPop223716) reported

    @PrimeVideo First time ive seen a REAL ad on this app. Im not joking, every other ad has been some self help Christian indoctrination guru **** or crypto scams read over by a **** *** ai voice. Why ******** did you pay for an ad slot on this bro? @primevideo

  • bubbytheboxer
    Maximillion (@bubbytheboxer) reported

    @PrimeVideo Terrible show. Had potential but became a gimmicky show with stupid story line that was more for shock value than context.

  • lord_mjmorrice
    Marty Morrice (@lord_mjmorrice) reported

    @PrimeVideo why im the living **** do you make it so hard to search and watch Invincible.... I've been trying in Sydney for 20 minutes to look it up. Fix your **** jesus..

  • gorsecurse
    Glenn Platt (@gorsecurse) reported

    Watching #Worldbreaker on @PrimeVideo and Prime Sub is no longer sufficient. At a poignant moment an Ad. Break. The spell is broken. This is why @AmazonMGMStudio won't be able to revive Bond. Studio bosses can't see what it is that audiences respond to. There are precedents. 🧵

  • healthybetatest
    Chris (@healthybetatest) reported

    Terrible news. @PrimeVideo with another cancellation of a great show

  • kbraa_omer
    Señorita Carmen 🐝😷 (@kbraa_omer) reported

    @PrimeVideo This is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship...

  • zachs_vintage
    Zachs Vintage Cards (@zachs_vintage) reported

    @PrimeVideo @NBATV I don't know how you can not have something so basic as team recording. I want all games of the same team added to my watch list so I don't have to search for them on a daily basis. Hope YouTube TV gets the license next year as Prime has been awful.

  • TheeMightyyThor
    Ya boi (@TheeMightyyThor) reported

    Fix the got damn audio @NBAonPrime @PrimeVideo

  • Erniewrld999
    ẼrnieŴrld (@Erniewrld999) reported

    Yeah, me neither. I think the issue is I expected Thragg to sound more menacing than Conquest and Conquest is already menacing enough. I’ll give it the benefit of the doubt and wait until he actually joins the battle #Invincible #InvincibleSeason4 #primevideo

  • WillyWilliams_1
    ***** Williams (@WillyWilliams_1) reported

    @JackMcScumbag @PrimeVideo Help with what ?

  • ThiagodeLemes
    Thiago de Lemes 🇪🇪🇧🇷🇪🇪 (@ThiagodeLemes) reported

    @PrimeVideo The actor David is terrible

  • AndyLycett
    Andy Lycett (@AndyLycett) reported

    Anyone else watch the @PrimeVideo Champion’s League on their tablet because the TV picture is so terrible? #SPOARS

  • ThinkingJack67
    ThinkingJack (@ThinkingJack67) reported

    @FrMiller @PrimeVideo I watched it; not compelling. The lead (Hemsworth) is ridiculously weak and against type. His relations with women (mom, GF) are main character focus (wtf?). Uneven pacing and too long. Halle Berry‘s work was good and refreshing. Hemsworth was not bad, just badly mis-used and mis-directed. It’s a bit of a mess of a movie. No surprise it bombed at the box office.

  • Venulikis
    Venus Çipilgöd feat Bella Poğaçagöd 🤭 (@Venulikis) reported

    @PrimeVideo why do your Turkey servers apply censorship in this series? We want to have what we paid for. Full videos without any restrictions.

  • AAMV70716670
    Akneev (@AAMV70716670) reported

    @PrimeVideo "Unknown Visitor" - are you kidding? Stop wasting our money on *****ty movies. My dog has better acting skills than this! We want quality!

  • OfWonk
    Revenge of the Quack (@OfWonk) reported

    @PrimeVideo I feel like a better-written show would’ve involved a conversation where Soldier Boy was actually persuaded to work with Butcher based on the NEW INFORMATION that is being introduced here—which ABSOLUTELY SHOULD HAVE changed his mind Just a thought. 🤷🙄🤦

  • VanSouth_brasil
    Van “Van” South (@VanSouth_brasil) reported

    @amazon @PrimeVideo I bought a product for R$3,500 and Amazon did not send the invoice (which is mandatory by law in Brazil). #Amazon, please help me. Order number 702-3833411-8041821

  • alanjmburns
    Alan Burns (@alanjmburns) reported

    @AmazonHelp @AmazonUK @PrimeVideo What's the point? Your AI helpdesk will just hallucinate an unhelpful response. I'll accept that a valid credit card from a major card issuer that works in loads of shops (including yours, some of the time) does not work reliably with your intermittently-broken checkout process.

  • BillsTVTalk
    Bill's TV Talk (@BillsTVTalk) reported

    @FrMiller @CoalHandRoy @PrimeVideo Ok well I was referring to entertainers. You curiously had problems with Ruffalo and Alec Baldwin. I’ve already spent too much time on this, I don’t care enough.

  • ShooterMcDadden
    Shooter McDadden 🎯 (@ShooterMcDadden) reported

    Wow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: The Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.