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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 27% Buffering (27%)
  • 22% Crashing (22%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Warrington Buffering 23 hours ago
Vivy Sign in 2 days ago
Sarreguemines Playback Issues 3 days ago
Bromley Playback Issues 3 days ago
Aberfeldy Video Quality 3 days ago
Melbourne Buffering 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBruceCosplay
    RobertBruce (@TheBruceCosplay) reported

    @PrimeVideo Your WNBA announcers were absolutely horrible. Zero play-by-play, just long stories, sometimes about the players and mostly about themselves. The worst was when they had to explain that they weren't cheering for the Dream. Just bad!

  • jiobasha
    Kaithi (@jiobasha) reported

    It's disappointing that @PrimeVideo still hasn't provided a clear statement on HDR10+ support across devices. Customers deserve transparency. Is HDR10+ being expanded, limited, or discontinued? A simple official update would help millions of viewers.

  • TheElectricBea2
    TheElectricBear (@TheElectricBea2) reported

    @PrimeVideo @AmazonMGMStudio It’s like a Stargate break up… MGM breakup…yes you are the problem,

  • DuiliusNotus
    Duilius Notus (@DuiliusNotus) reported

    @PrimeVideo I have an idea for a show. One where an evil corporation sees the error of it's ways and makes something people actually want to ******* see.

  • pyritepyro
    Pyrite Pyro (@pyritepyro) reported

    @PrimeVideo @CptCarterSG1 could fix nearly anything if you #SaveStargate

  • SusanGardiner19
    Dᐰniel Distraction 😎🤓☕ (@SusanGardiner19) reported

    @PrimeVideo Fix #SaveStargate while you're at it @AmazonMGMStudio

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere I’ve had terrible experiences with Amazon’s customer service team but she’s the exception. Even though it took an hour, I’d happily sit on the phone with someone who enjoys their job and assisting customers the way she does. Kudos to her and to Amazon for hiring this gem!

  • MWahgwaan
    Merlin St.Wahgwaan (@MWahgwaan) reported

    @AmazonMGMStudio @amazon @PrimeVideo Remember how Redditors saved GameStop? #SaveStargate or be ready for a reverse-GameStop, where we get together and crash your stock price to nothing. #CrashAmazon

  • Jamie26559164
    Jamie Attwells (@Jamie26559164) reported

    @PrimeVideo While your at it fix #SaveStargate

  • hetch75
    Chillin in the Basement (@hetch75) reported

    If you follow me, I need your help. Whether you care or not. Whether you've even heard of it or not. I need you retweet everything you see from me about Stargate. I mean everything. @AmazonMGMStudio @PrimeVideo need to feel the pressure to #SaveStargate.

  • hetch75
    Chillin in the Basement (@hetch75) reported

    I've been so busy at work I almost forgot to remind @AmazonMGMStudio & @PrimeVideo to #SaveStargate

  • AvsPackersFan
    West Coast Hockey Fan (@AvsPackersFan) reported

    @GMileyCollier78 @paramountplus @PrimeVideo It's doing the same for me too! I only subscribe to Paramount Plus via Prime because of BTG and some others, but this problem will definitely lead me to want to cancel my subscription! #BeyondTheGates

  • SwagginVolt
    VOLTswaggin (@SwagginVolt) reported

    @PrimeVideo The broken heart gesture is unintentionally apt for what Amazon has done to Stargate.

  • Basementdwelli2
    BasementDwellingNerd (@Basementdwelli2) reported

    @PrimeVideo Fix canceling Gero’s Stargate #SaveStargate

  • rowingcoachac
    Anthony AC Chacon (@rowingcoachac) reported

    @AmazonMGMStudio and @PrimeVideo 8:30 on a Tuesday night. I hopped over to Prime Video hoping to find something worth watching, but all I got was preachy woke slop I couldn’t make it through even once. I just want something intelligent, well-written, and actually fun—so I’m back to free Stargate reruns on PlutoTV. I can rely on that to be quality entertainment. Want something people will actually watch more than once? Greenlight the Gero series! #savestargate

  • shravanology
    shravan chaubey (@shravanology) reported

    @PrimeVideo The functionality of UI have issue. 1) Automatic brightness down 2) there is forward backword and no way to skip by or forward the video . Please fix that.

  • JoeLed714
    Joe (@JoeLed714) reported

    @AmazonMGMStudio @PrimeVideo This looks terrible. Stargate would be much better.

  • De1taDave
    Dave (@De1taDave) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo To just make robotic bodies for themselves until they found a solution for their cloning problem, a high intelligence race like them dying off simply because they couldn't solve this problem will never make sense to me

  • FalconLuv1991
    Khaleesi (@FalconLuv1991) reported

    @PrimeVideo these announcers for the fever vs dream game are terrible

  • GrassoLati30007
    Teish Grasso (@GrassoLati30007) reported

    Dear @PrimeVideo, @AmazonMGMStudio The fans have attempted to dial repeatedly. We believe there may be an issue with your receiving equipment. Please advise. #SaveStargate

  • AakaTheophilus
    Jay $ (@AakaTheophilus) reported

    @PrimeVideo @watchonwonder Please do not use AI for The Chosen or for House of David Let this AI used for old stories be the last. Thank you. It was terrible.

  • GULAGSGOTTAGO
    JoeKar ◎ (@GULAGSGOTTAGO) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo Mckay still has to do the work to save Shepard 40k years in the Future..

  • MrDrakeford
    T-Money (@MrDrakeford) reported

    @lmsf1989 @SportsonPrime @PrimeVideo How? By walkin into work?

  • waterdaniels_
    ⅅ∆ℕΙΞℒ (@waterdaniels_) reported

    It would habe been the perfect timing for Stargate, but @AmazonMGMStudio @PrimeVideo have the worst executives. Reverse your decision.

  • VBunteDavid
    Dave Vande Bunte (@VBunteDavid) reported

    @Rexmetus @AmazonMGMStudio @PrimeVideo Modern Audiences? No. Modern writers, producers? Yes. If the writers and producers actually understood the source material better, and actually paid attention to the elements that made them work, people would care. If they don't care about the IP they are making, why should I?

  • ishriihari
    Shrihari (@ishriihari) reported

    @PrimeVideo Over the next few months, Mr. A, Mr. S, Mr. P and Mr. K became convinced that this was a golden opportunity. Parents didn't hand out money easily back then, so they started saving, borrowing and convincing their families to help them invest.

  • Scott94920
    Scott D (@Scott94920) reported

    @PrimeVideo Not playing movies what's problem

  • crazy_injun_guy
    1 Pissed Off Crazy ***** 🇺🇸 (@crazy_injun_guy) reported

    @BaronDestructo @PrimeVideo I wrote a response to someone earlier about Destiny. I'll leave it here as sort of a fan fic entry over a few posts replying to myself. Feel free to praise, critique, destroy or ignore it completely. This is ONE of my theories. In this one, Eli wasn't able to fix the other pod so

  • anandrj202
    Anand raj (@anandrj202) reported

    What is with the uhd format in #amazonprime ? Why none of the movies is available in 4k format? Is their any restriction why cannot customer enjoy the best quality of movies available in you platform? @PrimeVideo @AmazonHelp @PrimeVideoIN

  • littlekwan13
    ࣪ ⋆ ♡ ℴ𝓁𝒾𝓋𝒾𝒶 ˚꩜。 (@littlekwan13) reported

    @PrimeVideo I've watched this clip for a thousand times and I am still screaming and giggling and kicking my feet and panicking about the ending. Someone help me (actually don't).