Amazon Prime Video status: streaming issues and outage reports
Problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 25: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 04:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (23%)
- Crashing (21%)
- Sign in (19%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas
|
Video Quality | 2 hours ago |
|
Pearl River
|
Playback Issues | 4 hours ago |
|
Orlando
|
Playback Issues | 5 hours ago |
 Rossland
|
Crashing | 6 hours ago |
 Swanscombe
|
Sign in | 7 hours ago |
|
Brandon
|
Playback Issues | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Steph CurvYe (@smalllDenergy) reportedPerformance view stopped working during the Celtics-76ers game for a bit on @peacock At least they didn’t have a complete outage down the stretch of a HUGE game like @PrimeVideo
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Retro Game Geeks (@RetroGameGeeks) reported@amazon @PrimeVideo You have failed to send me a replacement item and are refusing to help refund the faulty item. I am about to contact the police and my bank to report theft and fraud. I suggest someone from the UK contact me before I start legal action against you. @AmazonHelp
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Hari om Shukla (@HariomShuk34751) reported@PrimeVideo Ihave purchased annual plan for ad Free content, but still it's shown the ads worst experience with prime ,this is my first and last time to spend money on prime.
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Jonathan Rossi (@jrossi79) reported@NBA @PrimeVideo your announcers are trash! Give back the first round of the playoffs to local broadcasts! This Celtics/76ers game is an awful watch with these guys!! Let alone missing plays for breaks! Trash!
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Chris (@ChrisD1380) reportedThis @PrimeVideo audio is absolute garbage. If you can’t provide a quality product you shouldn’t have playoff games.
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Nick Caraviello (@NickCaraviello) reportedThese announcers on @PrimeVideo are incredibly awful. Is this the first time they ever called a game?
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Vegeta (@KrunkVegeta) reported@PrimeVideo @AmazonMGMStudio Why is your ***** *** app not working on apple tv? Glitchy piece of ****
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Michael Bausha (@mb603) reportedThis @PrimeVideo basketball broadcast for Celtics and Sixers is terrible. If I had to listen to these guys for 82 games oh boy!! #primevideo #dobetter
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SantiMessi10 (@SantiMessi01) reported@Yankees @PrimeVideo @SportsonPrime If Cam Schlittler isn't playing Imma crash out
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☢️s⁷ | seeing bts 💫 (@DEEPSPACESE7EN) reportedUNCANCEL IT NOW WHAT IS YOUR PROBLEM @PrimeVideo
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Todd Beavis IV (@titamarus69) reported@PrimeVideo @primemovies @MeanGirls You made the Boys terrible.
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Karl Richter (@ds_klusjesman) reported@PrimeVideo thank you for providing your viewers with the worst broadcast duo in NBA history for the @celtics @sixers game. Completely unwatchable
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Ernest of Borgnine (@ACK2069) reported@PrimeVideo Thank God it's over. The last season was terrible woke nonsense.
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Aurelius☣️ (@eleniyanjb) reported@PrimeVideo I can’t access my account for weird reasons. Kindly fix up.
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Revenge of the Quack (@OfWonk) reported@PrimeVideo I feel like a better-written show would’ve involved a conversation where Soldier Boy was actually persuaded to work with Butcher based on the NEW INFORMATION that is being introduced here—which ABSOLUTELY SHOULD HAVE changed his mind Just a thought. 🤷🙄🤦
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kory (@woonhakko) reported@PrimeVideo you have a day to fix this ****.
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ATM (@imjustnosy133) reported@PrimeVideo please help!
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deepak parmar (@Dearer181Deepak) reported@Nupurkunia @PrimeVideo @hdfcsec Clear app cache, it will work
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Jasmine Patrice (@Shesahoopsgirly) reported@PrimeVideo basketball fans absolutely fkn HATE hearing the basketball net swish or brick before it’s even left the players hands! FIX IT! #nbaplayoffs
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Newsbreaker | Okiem Kibica (@Newsbreaker_PL) reported@NBAonPrime @PrimeVideo De’Aaron, time to show the front office that $228M was money well spent. Let’s work.
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The Biehler (@bbiehl) reported@PrimeVideo fix your audio! Such a joke.
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itsmark4you (@itsmark4you1) reported@celtics for multiple reasons I have watched my first and LAST half of @NBA on @PrimeVideo absolutely awful
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BeRealSoon (@BeReal2025) reported@NBAonNBC Honestly your @peacock streaming service is the worst of all time, just a colossal pain in the ***, the ads, the jumping to live. I will cancel ASAP and if for no other reason because of being held hostage and forced to pay. @PrimeVideo is much better. And I've already canceled
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James Jay (@Jacquesdrums1) reported@GoToThePictures @PrimeVideo So many streaming services do this. It’s awful and unacceptable!!
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Schrodinger's Cat (@catofschrodingy) reportedWorst hero ever Joe Turner #Condor #primevideo
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ArcherCat (@ArcherCat17) reported@amazon @PrimeVideo your customer service reps are terrible
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Mike (@Mike87549718) reported@NBAonPrime @PrimeVideo Terrible picture quality blurry. Can’t even watch it!
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Justin Patrick he/him • • (@LWOSJustinP) reported@Oh_lalala_ @PrimeVideo we'll see, lol. Sometimes I like putting on movies I've seen a bunch while I work & having them in the prime app is easy. But the darkness is crap, so I might have to change
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betty jo (@harvickgirl_4) reportedTrying to watch @NBA on @PrimeVideo is the worst playoff games I ever watched on my TV..just buffering & sound going off .. horrible playoffs on @PrimeVideo
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Eric (@EB21122) reportedWhy won’t @PrimeVideo fix the damn damn sound on these nba broadcasts !????