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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 23% Buffering (23%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
The Villages Sign in 1 hour ago
Pittsford Playback Issues 3 hours ago
Roanoke Playback Issues 6 hours ago
Temple Playback Issues 7 hours ago
Rockville Sign in 7 hours ago
Lansing Crashing 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • KamalM241
    Aryo (@KamalM241) reported

    @catalinaperiod @PrimeVideo amazon is a total ripoff for live streams i finally switched to a private setup and havent had a single buffer for all games plus it has every latest movie series and even anime in in one app if u need the contact of him u can dm me

  • CreepyRunner
    Scott McColl (@CreepyRunner) reported

    @NBA replays on @PrimeVideo are terrible.

  • luckybucki
    FL Buckeye (@luckybucki) reported

    @PrimeVideo “that’s what we want to see” quote about Detroit. Guess yall don’t have unbiased reporting. Seriously worst announcers ever

  • ryan_kovar
    Ryan Kovar (@ryan_kovar) reported

    @PrimeVideo has easily the worst commentary team of any sports broadcast.

  • MVielhaber
    Mike Vielhaber (@MVielhaber) reported

    Anyone else having the Prime Video 160i experience. Someone at @PrimeVideo can you plug in the rest of the servers. I have gigabit internet…

  • SpeedDemonJ1
    SpeedDemonJ1 (@SpeedDemonJ1) reported

    @TheMasterOfLuck @PrimeVideo No amount of budget increase will fix the fact Robert kirkman himself is the bottleneck in Invincible’d production

  • StefanPlaysBro
    StefanPlays🚀🚀 (@StefanPlaysBro) reported

    anyone else @PrimeVideo sucks with quality

  • WATSONJEREMY12
    Jeremy Watson (@WATSONJEREMY12) reported

    @PrimeVideo what is with all of the glitching, it’s the NBA playoffs, this is terrible.

  • manankaria
    Manan Karia (@manankaria) reported

    .@amazon @PrimeVideo fix the sound on this @NBA game. The background noise is drowning out the announcers

  • amoots
    amber moots (@amoots) reported

    @MoreForYou_CLE That broadcast from him and that Candace chick was so terrible, I’m seriously contemplating whether I’ll ever watch another broadcast on @PrimeVideo again.

  • FootbllGuyinGA
    LaxQP (@FootbllGuyinGA) reported

    @PrimeVideo fix your ****!

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @AmazonHelp @PrimeVideo @NBA Nothing worked and the game is basically over. I don't have time to sit on a phone call. I have work in the morning. Thanks for ruining my Sunday night. I got prime for my dad to pass time at his treatments but it's not worth the money and I'll cancel.

  • spense_goblue
    3000 Love (@spense_goblue) reported

    This @PrimeVideo stream is GARBAGE. @NBA made a terrible decision giving them these playoff games

  • nenhifty
    b (@nenhifty) reported

    @NBAonPrime @PrimeVideo Fuuuck yourself. Fix the stream it’s the ******* playoffs

  • Enjoy_ing_
    Average Enjoyer (@Enjoy_ing_) reported

    @TheMasterOfLuck @PrimeVideo Invincible has more than enough for a budget, the show runners just wase it all on voice actors Plus the shows writing already fell off long time ago and getting a higher budget won't fix this

  • nenhifty
    b (@nenhifty) reported

    @NBAonPrime @PrimeVideo **** you fix your ******* stream

  • jmoney42777
    Jason Sulano (@jmoney42777) reported

    @ATCoco2017 @amazon @PrimeVideo I agree they run over my property and won’t fix what did.

  • Matt2181
    Matthew Mehnert (@Matt2181) reported

    Can't even watch Cavs-Pistons because @PrimeVideo is not working. Ridiculous for your service to not be working.

  • ColiseoMucho
    Macho Lucho 🧀 (@ColiseoMucho) reported

    @AewDefender @mikethemiz @PrimeVideo Terrible host for Gladiators

  • Strappa1
    Amy J S (@Strappa1) reported

    Wow @PrimeVideo is terrible. #NBASemifinals @cavs

  • ComunDelMonton
    Solo otro más (@ComunDelMonton) reported

    @DiscussingFilm Sadly, a terrible show at the end. The only thing that @PrimeVideo needed was a good ending, and not even that good. Terrible season and terrible serie. Not recomended at all

  • fruitofpassion
    🌺 (@fruitofpassion) reported

    @PrimeVideo I need y’all to fix your damn app/website right now, I’m tryna watch Off Campus.

  • luckybucki
    FL Buckeye (@luckybucki) reported

    @PrimeVideo maybe the worst announcers in sports doing tonight’s game. lol.

  • Zizo_76er
    Zizo⚡️ (@Zizo_76er) reported

    @NBAonPrime @PrimeVideo I swear Mobley is a terrible defender

  • b_ball93
    Brandon Ball (@b_ball93) reported

    @PrimeVideo Turns out deleting cookies solves the problem for anyone else having the same problem

  • eajacobs
    Eric Jacobs (@eajacobs) reported

    @PrimeVideo The commentary for this Cavs Pistons game is HORRENDOUS. @Candace_Parker in particularly should never work one of your games again

  • devac_x
    Devac Keyi (@devac_x) reported

    @PrimeVideo Now renew Gen V *****. Yall ******* up the plot and BAD. This finna be yall worst show on my mama 💀

  • fangurks
    𝕗𝕒𝕟𝕘𝕦𝕣𝕜𝕤 ᵗʰⁱⁿᵏⁱⁿᵍ ᵃᵇᵒᵘᵗ ᶜʳᵒʷˡᵉʸ ᵃⁿᵈ ˢᵗᵒˡᵃˢ (@fangurks) reported

    @SWNMB @GoodOmensPrime @PrimeVideo Same. And I have... feelings? I'm— hm. I... Help.

  • Austin_Hay1
    Austin (@Austin_Hay1) reported

    I hope the @NBA never puts a game on @PrimeVideo again! It’s such bad quality! It’s unwatchable! 😡

  • KannadaKanwar
    Dhinu (ಕನ್ನಡಿಗರ ಕುಟುಂಬ) (@KannadaKanwar) reported

    @PrimeVideo "Pan India" flopped can you call the Avengers or Batman to fix my streaming issue??