Amazon Prime Video status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (23%)
- Crashing (21%)
- Sign in (19%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Buffering | 10 hours ago |
 Northborough
|
Sign in | 1 day ago |
 Mexico City
|
Sign in | 2 days ago |
|
Fort Collins
|
Crashing | 2 days ago |
|
Dallas
|
Video Quality | 2 days ago |
|
Pearl River
|
Playback Issues | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
itsmark4you (@itsmark4you1) reported@celtics for multiple reasons I have watched my first and LAST half of @NBA on @PrimeVideo absolutely awful
-
Regina Collins (@queengina1974) reported@NBAonPrime @PrimeVideo I have prime but wasn’t happy the picture quality was horrible for Knicks game.
-
vanshika arora (@AroraVanshikaa7) reported@LGIndia @PrimeVideo Shameful service by @LGIndia. My AC is not working for 1 month and even after complaint #RNP260419019812, no real help has been provided. No technician, no repair, only delay and false closure attempts by asking for Happiness Code. Worst company experience. Fix this NOW.
-
jag (@Jags3121) reported@puriiii___ @PrimeVideo Worst user interface prime
-
MJ (@eMjAy_023) reported@PrimeVideo please fix multiview. What in the PIP is this?
-
Kevin From Bristol (@Centazzo) reportedThis G-league announcing team for the @celtics + Sixers game is horrendous. 1st I couldn’t find the game & then I have to watch guys who (unironically) can’t believe Paul George actually went back in a PLAYOFF game after getting an elbow 2 his tummy. @PrimeVideo NBA has work 2do
-
Dominic C (@Car0sell0) reported@PrimeVideo sound quality of the @cavs broadcast is absolutely horrible
-
Vegeta (@KrunkVegeta) reported@PrimeVideo @AmazonMGMStudio Why is your ***** *** app not working on apple tv? Glitchy piece of ****
-
Hussington Green (@hussington) reported@Marc_DAmico The Prime announcers are universally horrible. SVG is the exception. Fix yoself @PrimeVideo
-
John Lookabaugh (@jdlookabaugh) reported@evie_ @PrimeVideo @paulgrellong You know that feeling when your stuck in traffic and waste an extra hour because some moron caused a crash? Well at least with that guy it wasn’t on purpose. This guy is deliberately taxing the time of millions of people with horrible writing. Bring on the AI writers.
-
TheTruth (@DHiddenTruth) reported@PrimeVideo Why prime video can not work on VPN? Other video app does it except prime video. You people really need to work on this and allow it.
-
carla ⁴⁴ (@awndaddy) reported@AmazonMGMStudio @PrimeVideo And I’m supposed to go back to work? Oh ok
-
KB24 (@dennis3967) reported@PrimeVideo fix your video quality! Get the NBA games out of there!
-
ATM (@imjustnosy133) reported@PrimeVideo please help!
-
Rajat Aggarwal (@rajatagg1998) reported@LGIndia @PrimeVideo Worst product of LG company and worst customer service who just ask customer to share your details and never respond afterwards
-
BigDaddyMac (@kei3969) reported@PrimeVideo That’s some nasty work using a car for wackamole!
-
Mike (@Mike87549718) reported@NBAonPrime @PrimeVideo Terrible picture quality blurry. Can’t even watch it!
-
Vasanth (@vasanthkumar042) reportedThis is the worst thing you've done @PrimeVideo
-
CletusKasady (@CletusKasady69) reportedConsidering they supposedly have a billionaire tech genius as their owner @PrimeVideo has the worst app and mobile app out their. It is slower than dog **** and always crashes
-
Tony Roberts (@TonyRobert96495) reported@NBAonPrime @PrimeVideo Terrible broadcast
-
Marc (@MarcMillerr) reported@PrimeVideo Fix the Sixers Celtics game!!!!
-
Raw (@raw_eth) reported@shanicucic96 @KCMontero @PrimeVideo Its all going to work out!
-
Առիւծ ՄՀԵՐ (@madridista_leo) reportedYOU SHOULD NEVER BROADCAST NBA GAMES ANYMORE!! Horrible commentators and disgusting and ugly picture broadcast quality!! @PrimeVideo
-
Melanie McKee (@melanie_mc58085) reported@PrimeVideo One of the worst shows ever. Stupid storyline and constant foul language.
-
Bedlam Bunch 🅾️🙌🏻🤠 (@bedlambunch) reported@JoelXLorenzi Lovely (if necessary) it’s on Prime. I may need to get tickets then… @PrimeVideo looks like it’s being broadcast from the moon, @NBA fix it please. 🙏
-
Paul B (@PB_Spurs) reported@PrimeVideo why so many adverts? Got to stop watching, it’s terrible…😖
-
Eric (@EB21122) reportedWhy won’t @PrimeVideo fix the damn damn sound on these nba broadcasts !????
-
mark4u (@mrbcpa99) reported@FrostyBias @PrimeVideo @nba. Worst broadcast ever. The visuals were bad. The announcers were bad. The halftime show was worse. Dirk is a HOF player not broadcaster
-
Krushnkumar Patle (@krushnappatle) reported@PrimeVideoIN there is no option to change the size of subtitles on the app tried all possible solutions don't work, worst app ruined the whole experience of watching any movie or tv show. No solution for many months now. #primevideo
-
mark (@mdc2363) reportedThese @PrimeVideo @NBA announcers for the Sixers game are hilariously terrible