Amazon Prime Video status: streaming issues and outage reports
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 13: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Murrieta
|
Crashing | 4 hours ago |
|
Burnsville
|
Playback Issues | 14 hours ago |
|
Madison
|
Playback Issues | 18 hours ago |
|
Liverpool
|
Crashing | 19 hours ago |
|
Cheboygan
|
Playback Issues | 24 hours ago |
|
Shawnee
|
Crashing | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Be Excellent To Each Other🤘🏼(Andrew Walker) (@DonMega007) reported@FrMiller @PrimeVideo Right!? I was all in until I saw that woke, self righteous piece of **** was involved. "I made my 10s of millions, but now we need to abolish capitalism and the desire to work hard to obtain wealth." **** that **** @PrimeVideo. Please do not cast him again.
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Victor 🕊 (@MadeOnChinatown) reportedHad to let my job know im doing zero work while im there cause ill be watching @TheBoysTV and @InvincibleHQ as soon as they drop at 2am on @PrimeVideo
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Ash (@Y45HU) reported@sambbury The biggest studio hiring four people to work on their popular show @PrimeVideo
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G-Man (@Unocrew224) reported@FrMiller @PrimeVideo He’s the worst. Terrible actor and delusional person. I won’t watch anything with him in it.
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Mike Gutierrez ⚾ 🏈 🏒🕷️ (@yankeejetsfan71) reportedI hate it when the @yankees are on @PrimeVideo the picture quality is horrible. Pretty pixilated. Do better Amazon. #repbx
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𝓙𝓸𝓱𝓷 (@its_johnboyy) reported@VintageJoyUK @PrimeVideo @HBO Sorry if this doesn’t help, but it is available on the Max App direct. Just download it to your device and sign in.
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Lucas Michael Payne (@Lucas_Payne) reported@JamieKennedy @PrimeVideo If you were funny this might have worked the first time. @druski was funny, timely, and relevant to a widely known audience and critiquing a prominent person. You were far from all of that and now hoping for help from far right nut jobs
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Justin Patrick he/him • • (@LWOSJustinP) reported@Oh_lalala_ @PrimeVideo we'll see, lol. Sometimes I like putting on movies I've seen a bunch while I work & having them in the prime app is easy. But the darkness is crap, so I might have to change
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Hari om Shukla (@HariomShuk34751) reported@PrimeVideo Ihave purchased annual plan for ad Free content, but still it's shown the ads worst experience with prime ,this is my first and last time to spend money on prime.
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Comment Etiquette (@commentiquette) reported@JamieKennedy @primevideo Bro this is the worst ad I've ever seen for anything. You could have posted ******* and a link to the amazon page and more people would click on it. And then they'd realize you're selling each episode for a dollar and **** off. That's the real thing that offends me in all of this. You’re charging a dollar per episode for JAIME KENNEDY?? Dude no one wants to pay a dollar an episode for Jaime Kennedy. Jaime Kennedy should be free. A dollar per episode what do you think we’re ******* stupid? How dare you. You gotta do better than this if you think you deserve my dollar. Here lemme show you something about advertising [AD BREAK] Yeah you see that's how you advertise, Jamie Kennedy you ****** baby killing atheist ******. And I still can't believe you called Erica Kirk a bad mom. Shame on you.
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unlimited (@evertonianscrud) reportedAm I the only one having difficulties paying for prime video? @PrimeVideo help😭
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Zachs Vintage Cards (@zachs_vintage) reported@PrimeVideo @NBATV I don't know how you can not have something so basic as team recording. I want all games of the same team added to my watch list so I don't have to search for them on a daily basis. Hope YouTube TV gets the license next year as Prime has been awful.
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Kory ⭐ (@Kostellar_) reported@PrimeVideo @InvincibleHQ Debbie is 100% justified on her stance. I still can’t help but feel a bit bad for Nolan lol
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Alan Burns (@alanjmburns) reported@AmazonHelp @AmazonUK @PrimeVideo What's the point? Your AI helpdesk will just hallucinate an unhelpful response. I'll accept that a valid credit card from a major card issuer that works in loads of shops (including yours, some of the time) does not work reliably with your intermittently-broken checkout process.
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Williamson “Peterson” Jacobson (@butteryfade) reported@PrimeVideo @TheMasters @SportsonPrime NOT WORKING
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Jeff 🔴⚫️🔴 (@JMC9787) reportedSound now works, but it freezes and buffers every few minutes and then the audio and video is not synced up. Have to pause and restart for it to sync. Until it freezes again. Fix your ******* **** @PrimeVideo I hate streaming services. When do we all just go back to cable?
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Nikolay (@nekech52) reportedModern software quality: decided to watch supernatural series on #primevideo. Started from 1.1 episode, but every time I open app, #amazon suggests to watch 2 season, no answer why.
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Scott Craig (@ScottCraig18) reportedAmazon is now the only major retailer charging a monthly fee to access the 4K quality of movies you already bought. There should be a lawsuit. Prime Video has locked 4K/UHD streaming behind the new "Prime Video Ultra" paid tier ($4.99/month) starting April 10, 2026. @PrimeVideo
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MICK STURDY (@GothicMixx) reported@BethesdaStudios @PrimeVideo Now maybe you can work on pat hes for stuff thats been broken since backwoods update or maybe even the next gen updates if you can find the time...
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anish tandon (@anishtandon) reported@amazonIN @PrimeVideo @airtelindia I have a 1-year Airtel Xstream membership with my landline plan, but no movies are showing under included content—everything appears unavailable or paid. Please check my account and resolve this issue at the earliest.05624301018
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GxLxGL (@GxLxGL) reported@PrimeVideo Why are you movies being lumped into TV categories (Recently added TV, Top TV, etc) ? It's been like this for weeks now. Please, fix this!
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EGC (@EGCIV) reported@PrimeVideo your stream is terrible.
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lisa hahn (@JustDoTheWork66) reported@chrishemsworth @PrimeVideo I refuse to watch anything on Prime. Worst streaming "service" out there. More ads than any other. Hard pass!!!
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Adam Vender (@avender00) reported@AnimeDubUpdates @PrimeVideo This show was awful. I watched the first 2 and was like nope this is just too bad to watch and dropped it.
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SgtHulka (@4everNblujeans) reported@mechanix762 @PrimeVideo Trouble being, that's it's been done so much, and so badly, that if it had a purpose, it's now meaningless. South Park used to be a riot, until it overdid it, the writing became lazy, and the joke wasn't funny anymore.
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BigDaddyMac (@kei3969) reported@PrimeVideo That’s some nasty work using a car for wackamole!
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Flash Boxing (@FlashBoxNews) reported@Mopaomokonzi200 @premierboxing @PrimeVideo what I said was true.. wilder is an awful boxer
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ryanator109 🇳🇿 (@ryanator109) reported@eduffleppard @PrimeVideo @TheBoysTV No work tomorrow haha
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NoMorningJoeFan 🇺🇸 (@MorningJoeFan) reported@PrimeVideo @TheMasters @SportsonPrime Hire somebody competent to fix your sound!
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JH (@JHammerMN) reported@PrimeVideo Fix the audio on the nba games, can barely hear the announcers.