1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Torrance Buffering 5 hours ago
Paris Sign in 8 hours ago
Bellingham Buffering 10 hours ago
Denver Video Quality 11 hours ago
Birmingham Playback Issues 11 hours ago
Los Angeles Video Quality 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Jennifer_uga00
    Jennifer (@Jennifer_uga00) reported

    @terryrk85 @RomeovilleKid @PrimeVideo should be ashamed. The announcers were terrible to CC the entire time. I turned the game off.

  • nerd_cookies
    Nerd Cookies (@nerd_cookies) reported

    @disparutoo @AmazonMGMStudio @PrimeVideo It's absurd that they're not aware of what that would do to fan sentiment. It's a wildly aggressive move and totally unforced error. They could make up any other excuse but they clearly want fans to know that we don't matter to them.

  • joan_bentivegna
    Artsyjoan (@joan_bentivegna) reported

    @PrimeVideo Husband said it's awful.

  • vg1942
    Vince Goddard (@vg1942) reported

    @NASCAR @NashvilleSuperS @PrimeVideo I wish nascar would start randomly selecting one top 16 drivers to live stream in car cameras on YouTube like they do for Cleet. Would help sell the experience you can get on HBO.

  • FlamingFurry
    fiery storm fox (@FlamingFurry) reported

    @PrimeVideo First off, the Amazon music app on Xbox LIVE is absolute garbage and dashboards you every single time you try to start a damn song, you guys need to update the app and fix it ! #FIXITAMAZON ! My next comment is important, it'll be in the reply to this. You best read it.

  • RichardSchwartz
    Rick schwartz (@RichardSchwartz) reported

    @truckindumbass @PrimeVideo Yea he was ready to get in car but rain ended it early. Personally I never thought him getting a waiver should of been a problem considering they gave Kenseth one in 2020 for missing 4 races that he never intended to race. Not to mention I went to indy to see him glad he stayed

  • stephgullett
    Sjwillie (@stephgullett) reported

    @martinamcbride @ACMawards @PrimeVideo You have no problem playing for Obama but are canceling on America’s 250! Why? Are you truly trying to claiming bipartisanship? We all know that is crap now!What a letdown you turned out to be! Deleted all your songs today!

  • Pepper_Rides
    Pepper (@Pepper_Rides) reported

    @NASCAR @PrimeVideo Nope. Not doing Amazon prime. Nascar can have it's billionaire conglomerate elitist party all it wants without me. I'll go to the local track to get my fix of racing🏁

  • TheRealEgoBekee
    CreatedToEnchantYou🥀 (@TheRealEgoBekee) reported

    @PrimeVideo pls work on your resume watching 😭 now opening and searching for The originals all over again just because I decided to reply an ig message

  • Captain94545652
    Rawhide (@Captain94545652) reported

    @eric_chopper @PrimeVideo They can't help themselves.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Update: You asked me to provide additional information and I do so and your response was for me to contact you via phone or chat to provide the same information that was previously provided!!! Are you serious? What is the disconnect? You have the information. Fix the issue!!!

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @PrimeVideo watched the first episode. really cool concept, terrible acting. Was that Nicolas Cage or Joe Biden? Yikes - pretty bad acting overal imo...

  • Amanda_Parsons
    Amanda Parsons (M.ED) (@Amanda_Parsons) reported

    @AmazonMGMStudio @amazon @PrimeVideo Having the OG creators of #SG1 involved will decrease the amount of toxic fan issues & because the show is meta & explores various genres it will help with the broad appeal. Ignore the stupid people.

  • rockn_katydid
    Katydid (@rockn_katydid) reported

    @PrimeVideo I'm afraid after the Penguin series the mold was broken

  • daleando86
    Dale (@daleando86) reported

    @111O1O1O11O @PrimeVideo I know what Noir means you flump I just want the option thats available to work?! Surrounded by idiots here...sooner these aliens come the better

  • inamdar_nida
    Nida Inamdar (@inamdar_nida) reported

    @PrimeVideo worst dubbing and sound of Game changer (Hindi) @AlwaysRamCharan

  • ChristieDedman
    Christie Dedman (@ChristieDedman) reported

    @PrimeVideo woof it was terrible

  • Dahveed64
    Super_Dahveed_64 (@Dahveed64) reported

    @memeslich @LVMandM9onPrime @PrimeVideo Id imagine they wont work on it until after they finish LoVM. A. I think working on 3 animated series simultaneously (as well as all their other projects) would be too much for them. B. BHs has a lot of spoilers from Vox Machina so they'll want to finish that story first.

  • irie_inc
    irie_ (@irie_inc) reported

    @PrimeVideo Multi billion company and doesn’t have a ******* quality control department. Fix the damn color option.

  • karimmrahman
    Karim || كريم (@karimmrahman) reported

    @PrimeVideo a minute and a half of ads every ten minutes for a service I already pay for is insane work btw.

  • venturepictures
    Venture Pictures (@venturepictures) reported

    @GateWorld @StargateNow_EU @PrimeVideo I stand by this. They don’t want Stargate in the way we want it. I’m fed up with mediocrity now in the franchises I love. I gave Amazon a chance but they’ve blown it. They’ll likely want a Kurtzman like character to be showrunner, produce something Amazon deem to be streamer friendly and broader. Even though the show WAS being made as a jumping board to a neeer fanbase. Absolutely terrible decision.

  • patrickely
    Ely Time (@patrickely) reported

    @ghartman02 @GarrettSmithley @PrimeVideo Reset your modem, that’s not an Amazon problem that’s a connection problem

  • Josh_Pactor
    Josh Pactor 🎗️ (@Josh_Pactor) reported

    Yes. Absolutely. @PrimeVideo 's decision here is literally the worst. The show's original charm stands on its own.

  • KimHampton5
    Kim Hampton (@KimHampton5) reported

    @chrizmillr @PrimeVideo Having trouble watching this in colour, it's not giving me the option, and I've seen I'm not the only one. Help!

  • MichalLepsik
    MZY (@MichalLepsik) reported

    @AmazonMGMStudio @PrimeVideo You have disappointed us. Fix it!

  • jsringel
    John the PATRIOT (@jsringel) reported

    @martinamcbride @ACMawards @PrimeVideo I’ll bet your PR people are working overtime to fix this. You drew your line in the sand. Now stay on your side!

  • shysterqca
    Dr00pe (@shysterqca) reported

    @gtfinchy @PrimeVideo That’s the point idiot It’s Nicholas cage u clearly not a fan of his work

  • starrygalx1s
    deanalliecat66 (@starrygalx1s) reported

    @tryquinn got their baby's back from @PrimeVideo post just from an hour ago. Help 😭😭

  • DraGoon1988
    DaGon🔞 (@DraGoon1988) reported

    @PaulRaiiin15 @LVMandM9onPrime @PrimeVideo I dont see the Deck of Many Things making an appearance in the animated series since that's specific to D&D. They COULD make their own unique version but it might not work the same way as in the campaign.

  • jurasskick
    Jurasskick (@jurasskick) reported

    @FilmLadd @PrimeVideo @AmazonMGMStudio I cancelled after they blew a billion dollars to **** all over Tolkien and wanted me to watch commercials for the pleasure. I'm not sure they can work hard enough to bring me back.