Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Buffering | 38 minutes ago |
 Dedham
|
Sign in | 52 minutes ago |
 London
|
Sign in | 3 hours ago |
 Melbourne
|
Playback Issues | 5 hours ago |
|
Plano
|
Buffering | 7 hours ago |
|
Moscow
|
Buffering | 13 hours ago |
Full Outage Map
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Bo Gardiner (@BoGardiner1) reported@JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.
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Kathleen Reynolds (@kathleon13) reported@YESNetwork you need to apologize for today’s opening day ceremony fiasco. The ridiculous audio issue that no one picked up on and crap music on top of it. Seriously….incompetence. Who would ever have thought I’d rather watch NY Yankees opening day on @PrimeVideo or @netflix
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Johnny (@TrophyHusband48) reported@PrimeVideo @TheMasters @SportsonPrime Not working. Blank screen. Great job!
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XuGator (@XuGator) reported@amazon @PrimeVideo Can you fix the audio? Dialogue is using the right channel and not center. It sounds horrible.
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Mr Muscles FIRE'd 2025 (@MrMusclesFIRED) reported@FrMiller @PrimeVideo Watched it, the movie drags on, and ruffalo is the worst character in the movie. Dumb ending as well
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HipHopKlipz36 (@hiphopklipz36) reportedis it me or does the audio for the lakers vs warriors game on @PrimeVideo sound terrible ? can’t hear the normal game sound
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Camsworld (@Camspen_) reported@PrimeVideo @AmazonMGMStudio Fix ur animation plz
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ThinkingJack (@ThinkingJack67) reported@SPQRSA @FrMiller @PrimeVideo Yes, the Hemsworth character was so absurdly contradictory as to cause cognitive dissonance. I would have trouble picturing how Ruffalo, Hemsworth, and their agents read this script and thought it was a winner. The alternative would be the script changed radically in production.
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Kadaverous Tony (@trafridrod) reported@FrMiller @PrimeVideo For real, ruffalo is the worst
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Jeff (@mechanix762) reported@4everNblujeans @PrimeVideo I wouldn’t have an issue with that but the writing is horrible and the execution it’s mid.
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FruitPop (@FruitPop223716) reported@PrimeVideo First time ive seen a REAL ad on this app. Im not joking, every other ad has been some self help Christian indoctrination guru **** or crypto scams read over by a **** *** ai voice. Why ******** did you pay for an ad slot on this bro? @primevideo
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The Naked Auditor (@naked_auditor) reportedWhat is going with @PrimeVideo on @SkyUK? Second time in two days I can’t watch something because it’s buffering. No issues with Netflix or Disney. You can rely on them for streaming quality. Maybe Jeff Bezos needs to focus on getting the basics right
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TTSD (@TomTheSpursDude) reported@NBAonPrime @ReignofX_ @PrimeVideo I like the fact that he needs a horse to help him get away from Victor Wembanyama, why can’t he just do it with his own two legs? 😭😭😭
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Andi Caulton (@AndiCaulton) reportedJon Champion as main commentator on @PrimeVideo #ChampionsLeague is just terrible. Talk about what’s actually happening!! 95% of the time he’s just saying players surnames. Not a hint of passion or excitement about anything happening.
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Akneev (@AAMV70716670) reported@PrimeVideo "Unknown Visitor" - are you kidding? Stop wasting our money on *****ty movies. My dog has better acting skills than this! We want quality!
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G-Man (@Unocrew224) reported@FrMiller @PrimeVideo He’s the worst. Terrible actor and delusional person. I won’t watch anything with him in it.
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RWBullet (@rwbullet) reported@SportsonPrime @PrimeVideo Prime has been horrible for the masters. App continuous freezing, switched to paramount and no issues.
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Scott Craig (@ScottCraig18) reportedAmazon is now the only major retailer charging a monthly fee to access the 4K quality of movies you already bought. There should be a lawsuit. Prime Video has locked 4K/UHD streaming behind the new "Prime Video Ultra" paid tier ($4.99/month) starting April 10, 2026. @PrimeVideo
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Alan Burns (@alanjmburns) reported@AmazonHelp @AmazonUK @PrimeVideo What's the point? Your AI helpdesk will just hallucinate an unhelpful response. I'll accept that a valid credit card from a major card issuer that works in loads of shops (including yours, some of the time) does not work reliably with your intermittently-broken checkout process.
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Timothy Norman (@Timothy01775634) reported@PrimeVideo He won’t fix the woke nature of your series.
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Mahesh Desai (@demahesh1) reported@SportsonPrime @amazon @PrimeVideo Worst customer service for prime membership
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ẼrnieŴrld (@Erniewrld999) reportedYeah, me neither. I think the issue is I expected Thragg to sound more menacing than Conquest and Conquest is already menacing enough. I’ll give it the benefit of the doubt and wait until he actually joins the battle #Invincible #InvincibleSeason4 #primevideo
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cookie (@Cooky_myster) reported@PrimeVideo what’s up with changing the air time for the new ep of invisible I stayed up for Jack **** I gotta work tomorrow who the hell is up at 3 am
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Seattle Kraken GM (@SeattleKrakenGM) reported@SeattleKraken @PrimeVideo 0.6% chance to make the playoff. The only thing this #SeaKraken steaming bag of dog **** roster needs to do now is LOSE EVERY REMAINING GAME to help our draft position.
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BigDaddyMac (@kei3969) reported@PrimeVideo That’s some nasty work using a car for wackamole!
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Jamal (@jamalthetenth) reportedConsidering I had to pay to watch this Bosnia v Italy match, the coverage has been truly awful @PrimeVideo
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Mike Gutierrez ⚾ 🏈 🏒🕷️ (@yankeejetsfan71) reportedI hate it when the @yankees are on @PrimeVideo the picture quality is horrible. Pretty pixilated. Do better Amazon. #repbx
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Bill's TV Talk (@BillsTVTalk) reported@FrMiller @CoalHandRoy @PrimeVideo Ok well I was referring to entertainers. You curiously had problems with Ruffalo and Alec Baldwin. I’ve already spent too much time on this, I don’t care enough.
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Trojan Conquest (@TrojanConquest) reported@mrmckee The producers @PrimeVideo are horrible at golf telecasts - the camera work has been utterly horrible
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Mahesh Desai (@demahesh1) reported@amazon @PrimeVideo Worst customer service for prime membership