Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Crashing (22%)
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Sign in (20%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle |
Playback Issues | |
| Clinton Corners |
Video Quality | |
| Marietta |
Playback Issues | |
| Lexington |
Sign in | |
| Torrington |
Playback Issues | |
 Ottawa |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Casual_T
(@Casual_T7) reported
@PrimeVideo It was terrible.......
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Stinky Fish
(@StinkiestFish) reported
@PrimeVideo Hey Amazon! I would like to report an issue!
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Holly Joyce Goolding
(@hollyyysw) reported
@The_Lowerlevel @PrimeVideo @hayu_uk Hey! I know I was so annoyed. It’s still not working I just tried! I spoke to someone on help but didn’t have time to go through it all - hope it’s up tomorrow morning! Was so looking forward to it 🧐🥺
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MrTinglebottom
(@SYCHOPATH17) reported
@PrimeVideo Just watched it. ******* terrible was kinda funny for the first 5 minutes then got so boring trash movie
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Steve Weiss
(@stevekweiss) reported
@PrimeVideo It was awful! The first one was a classic and it was ruined.
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Danny 🇺🇸⚾️🍕🤪
(@LifeInAFishbowl) reported
At work watching #ComingToAmerica2 @PrimeVideo - review coming later.
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Rachel Moss-Jones 💙🏴
(@Rachiepooster) reported
This is a plea to @ZackSnyder Please don’t make a deal with Sky Movies to show #JusticeLeagueSnyderCut in the UK. It’s the worst option for people to watch it if they don’t already have Sky. Please give it to @NetflixUK or @PrimeVideo anything more accessible
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ratsafari
(@ratsafari) reported
@thejuicevox @PrimeVideo You’ve obviously never have seen caddyshack 2. That was the worst
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تانيا
(@Babygurl_Tanya) reported
@ofcwapjuices @Philips @PrimeVideo Get a firestick and wahlah! Problem solved. That’s what I did.
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bobmarsh1
(@bobmarsh110) reported
@PrimeVideo Actually his message after March 5th should've been an apology to Prime Viewers for that horrendous POS Coming to America 2...worst movie - EVER!
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Frida Ghitis
(@FridaGhitis) reported
@primevideo help?
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AstrosMarine1
(@Astrosmarine1) reported
from
Houston, Texas
@PrimeVideo Just an unbelievably terrible movie. Leslie Jones continues to overact in all her roles.Arsenio looked bad. Wesley Snipes role was forgettable. It looked like a made for TV movie rushed to the studio.
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hayu UK & Ireland
(@hayu_uk) reported
@hollyyysw @PrimeVideo So sorry about this, Holly. Unfortunately it looks as though there's been a problem on Prime's side and they have been notified. Sorry for the inconvenience!
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jackring
(@jackring15) reported
@PrimeVideo Terrible
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c
(@c1erraiscool) reported
why tf I bought four brothers on prime video and it won’t work ??!??!?????!! @PrimeVideo
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Julia
(@juliasharons) reported
@neptunetodd @PrimeVideo the worst? wow
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Tracey
(@TrmpChump) reported
@PrimeVideo This movie absolutely STUNK and I’m shocked that all of these big name actors agreed to star in it. It was awful.
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HoldEmCaulfield
(@DJROM66) reported
@PrimeVideo Worst sequel ever.
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My superhero name is Derek, KCBPO 🇨🇦⭕
(@DRockWar) reported
@communiess @netflix Bring back Advanced Dungeons and Dragons first. Hey @PrimeVideo please help.
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Retail Trader
(@iharsha18) reported
Coming to America 2 is terrible ! @PrimeVideo @AmazonStudios $AMZN
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Domainer Network
(@_Domainer_) reported
@PrimeVideo I LOVED the first movie, However this one was terrible. It seemed like a horrible reunion party.
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Arizona Spartan
(@PaulSkelding) reported
@PrimeVideo I had more fun watching Counting Cars than this film. And I am totally not a car custom car guy. The film had some serious script issues, though I did like Wesley Snipes performance, sadly he isn’t Jack Nicholson so he couldn’t save the film singlehandedly.
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Holly Joyce Goolding
(@hollyyysw) reported
Is anyone else having trouble watching the new #MTM #Married2Med on @PrimeVideo @hayu_uk in the UK? Says error code 9912
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Brittany Duke
(@XBrittanyDukeX) reported
@PrimeVideo @davido Coming 2 America is not very good just Terrible acting, not funny, not edgy. Felt rushed in certain scenes.
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M
(@sportym32) reported
@PrimeVideo my app says that internet connection isn’t working to play things when it clearly is... I’ve tried reinstalling the app and reconnecting my WiFi... it’s still giving me the same error message. Any advice please? Thanks.
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Expert Motomom
(@Motomom128302) reported
@jaytheredneck1 @ShaneWenzel @PrimeVideo Same I left FB... twitter not yet! I have work to do
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Corporate Clown
(@SoIndianagator) reported
@PrimeVideo The worst pile of **** ever put on film.
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James Porter
(@HardCoreAds) reported
@PrimeVideo You all have a lot of money. Why not use it for good and help us get election integrity?
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Irish Rover
(@IrishRo84700238) reported
@PrimeVideo This was terrible. Shameless money grab.
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tess-no justice, no peace
(@Tesscatbird) reported
@PrimeVideo It’s a terrible movie