Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
May 30, 4:50 AM GMT+5:30	0	0
May 30, 5:10 AM GMT+5:30	0	0
May 30, 5:30 AM GMT+5:30	0	0
May 30, 5:50 AM GMT+5:30	0	0
May 30, 6:10 AM GMT+5:30	0	0
May 30, 6:30 AM GMT+5:30	0	0
May 30, 6:50 AM GMT+5:30	0	0
May 30, 7:10 AM GMT+5:30	0	0
May 30, 7:30 AM GMT+5:30	0	0
May 30, 7:50 AM GMT+5:30	0	0
May 30, 8:10 AM GMT+5:30	0	0
May 30, 8:30 AM GMT+5:30	0	0
May 30, 8:50 AM GMT+5:30	0	0
May 30, 9:10 AM GMT+5:30	0	0
May 30, 9:30 AM GMT+5:30	0	0
May 30, 9:50 AM GMT+5:30	0	0
May 30, 10:10 AM GMT+5:30	0	0
May 30, 10:30 AM GMT+5:30	0	0
May 30, 10:50 AM GMT+5:30	0	0
May 30, 11:10 AM GMT+5:30	0	0
May 30, 11:30 AM GMT+5:30	0	0
May 30, 11:50 AM GMT+5:30	0	0
May 30, 12:10 PM GMT+5:30	0	0
May 30, 12:30 PM GMT+5:30	0	0
May 30, 12:50 PM GMT+5:30	0	0
May 30, 1:10 PM GMT+5:30	0	0
May 30, 1:30 PM GMT+5:30	0	0
May 30, 1:50 PM GMT+5:30	0	0
May 30, 2:10 PM GMT+5:30	0	0
May 30, 2:30 PM GMT+5:30	0	0
May 30, 2:50 PM GMT+5:30	0	0
May 30, 3:10 PM GMT+5:30	0	0
May 30, 3:30 PM GMT+5:30	0	0
May 30, 3:50 PM GMT+5:30	0	0
May 30, 4:10 PM GMT+5:30	0	0
May 30, 4:30 PM GMT+5:30	0	0
May 30, 4:50 PM GMT+5:30	0	0
May 30, 5:10 PM GMT+5:30	0	0
May 30, 5:30 PM GMT+5:30	0	0
May 30, 5:50 PM GMT+5:30	0	0
May 30, 6:10 PM GMT+5:30	0	0
May 30, 6:30 PM GMT+5:30	0	0
May 30, 6:50 PM GMT+5:30	0	0
May 30, 7:10 PM GMT+5:30	0	0
May 30, 7:30 PM GMT+5:30	0	0
May 30, 7:50 PM GMT+5:30	0	0
May 30, 8:10 PM GMT+5:30	0	0
May 30, 8:30 PM GMT+5:30	0	0
May 30, 8:50 PM GMT+5:30	0	0
May 30, 9:10 PM GMT+5:30	0	0
May 30, 9:30 PM GMT+5:30	0	0
May 30, 9:50 PM GMT+5:30	0	0
May 30, 10:10 PM GMT+5:30	0	0
May 30, 10:30 PM GMT+5:30	0	0
May 30, 10:50 PM GMT+5:30	0	0
May 30, 11:10 PM GMT+5:30	0	0
May 30, 11:30 PM GMT+5:30	0	0
May 30, 11:50 PM GMT+5:30	0	0
May 31, 12:10 AM GMT+5:30	0	0
May 31, 12:30 AM GMT+5:30	0	0
May 31, 12:50 AM GMT+5:30	0	0
May 31, 1:10 AM GMT+5:30	0	0
May 31, 1:30 AM GMT+5:30	0	0
May 31, 1:50 AM GMT+5:30	0	0
May 31, 2:10 AM GMT+5:30	0	0
May 31, 2:30 AM GMT+5:30	0	0
May 31, 2:50 AM GMT+5:30	0	0
May 31, 3:10 AM GMT+5:30	0	0
May 31, 3:30 AM GMT+5:30	0	0
May 31, 3:50 AM GMT+5:30	0	0
May 31, 4:10 AM GMT+5:30	0	0
May 31, 4:30 AM GMT+5:30	0	0
May 31, 4:50 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (32%)
Buffering (25%)
Crashing (23%)
Sign in (17%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Tivoli	Sign in	1 day ago
San Jose	Buffering	1 day ago
Virginia Beach	Buffering	2 days ago
Denver	Sign in	2 days ago
Atlanta	Playback Issues	2 days ago
Denver	Buffering	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

Society of Golf Historians (@SHistorians) reported 4 minutes ago
For Christ sake @PrimeVideo just tell your camera folks to ZOOM OUT!!!! This is awful @WNBA
One Lug TV (@OneLugTV) reported 7 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Stop stealing the neighbors WiFi and you might be alright. User error.
Big Dave (@Dave58Big) reported 7 minutes ago
@Bgordo92 @NASCAR @PrimeVideo T-Mobile 5G is $30 a month. I didn't have one buffer like a majority of others. Get with the times and get better internet
DestinyCaptain - Human of Earth (@DestinyCaptain) reported 8 minutes ago
@ThatChrisGore @The_Epic_Mike Wish I could have watched it in Black and White. But @PrimeVideo botched it in the App. Some users can see it either way. Others can’t. The default IS NOT the Black and White version as it should be. The default version is color. Some are able to work around it. I wasn’t.
ASHURA (@Ashura_GG) reported 9 minutes ago
@PrimeVideo You lied to us.. you promised us scorched earth, we get NOTHING. One of the worst finale season of the history of all series 💀
Wayne Reardon (@WayneReardon) reported 11 minutes ago
@SHistorians @IndianaFever @PrimeVideo I have very little experience with video, but reckon I could do a better job than that. The cameramen and the producer are doing a terrible job. They obviously never played sport and don't know the "keep your eye on the ball" rule. As a viewer, I want to see where the ball is.
Uncle Davy Crockett (@DavyVFL) reported 11 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Literally no problem here, you absolutely can pause the broadcast, you’re just a boomer who doesn’t have good internet.
M@ (@Electronikrr) reported 14 minutes ago
@MattBianco91 @PrimeVideo I’m getting the opposite problem it won’t let me watch in color
kristin. (@kngibbons) reported 14 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Never had any issues on my end. Sounds like a you problem.
Jeremy Kutz (@JeremyKutz9) reported 22 minutes ago
@familybaptisttn @NASCAR @PrimeVideo I had no problem last night or last year.
Kathy Van Duzer, M.A. (@katwife) reported 22 minutes ago
@PrimeVideo your ads have really gotten out of hand! Worst than cable! We pay for streaming not so you can make a gazillion dollars on top of our monthly subscriptions. #poorprogramming #noads
Uncl3 Bub (@Uncl3Bub) reported 27 minutes ago
@Bgordo92 @NASCAR @PrimeVideo No issues for me the entire race..
Irina (hate go3) (@Irina_Lmkn) reported 32 minutes ago
@RoroCumpli @GoodOmensPrime @PrimeVideo world is broken
Roberts Sports Show (@RobsSportsShow) reported 33 minutes ago
@Bgordo92 @NASCAR @PrimeVideo actually with prime video you can pause, you can rewind. I had my paused for about an hour and was able to resume. Again that's a you issue. You did it too youself. Not a NASCAR issue, that is a you issue.
Sam Katsby (@sammkatz) reported 36 minutes ago
@PrimeVideo please fix audio on Yankee game. It’s eerily quiet.
Brandon Crotti/Steelers/Yankees/Lakers (@BrandonCro96736) reported 41 minutes ago
@PrimeVideo we can't hear the Yankees game fix it
USNRET2007 (@wmfloyd43) reported 42 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Zero issues here.
Oscar Jager (@OscarJager07) reported 46 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Skill issue. Get good scrub
Mike Johnsyn (@M1keJohnsyn) reported 47 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Lmao. I never had a problem. Get better internet.
Moxie Million (@MoxiestMox) reported 47 minutes ago
Anyone else hating how @PrimeVideo & @netflix have redesigned their TV interfaces to make them ike Apple TV? 🤮 Essentially making both of these suck now, too. The layout is awful!!! The pass code circle on Prime TV (@AmazonHelp) is gone, removing a key privacy/security layer,
Rob (@DarksideFPSx) reported 48 minutes ago
@Bgordo92 @NASCAR @PrimeVideo That's an internet issue. Not Prime. I had 0 spinny *****, 0 audio issues, and not DC'd once.
Rick schwartz (@RichardSchwartz) reported 52 minutes ago
@Bgordo92 @NASCAR @PrimeVideo I had absolutely no problem must of been your internet connection and there is no need to record they archive all the races for you and keep them for months.
DestinyCaptain - Human of Earth (@DestinyCaptain) reported 52 minutes ago
@MovieMantz @PrimeVideo @PrimeVideo screwed up the rollout. Some can watch either version. Others can’t. The Black and White version IS NOT the default either. Some have found work arounds. I haven’t been able to get it to work. Kinda sux.
C Grizzy Music (@CGrizzy2) reported 52 minutes ago
@familybaptisttn @NASCAR @PrimeVideo sorry bub but that’s on your end connection wise. I’m sitting in western pa in heavy rain this whole evening and not a single issue that you seem to be having
deanalliecat66 (@starrygalx1s) reported 57 minutes ago
@tryquinn got their baby's back from @PrimeVideo post just from an hour ago. Help 😭😭
Dinine (@Dinine03479979) reported 58 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Your issue may be your internet service and not Prime’s broadcast. …. Maybe.
Dayton Snyder (@the_real_slider) reported 58 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Skill issue bozo
Badass (@Keepfighting250) reported 1 hour ago
@martinamcbride @ACMawards @PrimeVideo I would say this is an awful career moment for you right now! FA AND FO MOMENT
Madisox (@Madisox43) reported 1 hour ago
@Bgordo92 @NASCAR @PrimeVideo Sounds like issue with your ISP,,
The Jayden Show 🔥 (@Commanders36) reported 1 hour ago
This Yankees vs Royals game has no field sound. All we hear is the commentary. Someone fix this @YESNetwork @MLBNetwork @PrimeVideo