Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/04/2026 01:20

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesTampa Playback Issues
United StatesSouth Bend Crashing
United StatesNaples Sign in
United KingdomMaidstone Playback Issues
MexicoGustavo Adolfo Madero Crashing
United StatesPhoenix Video Quality
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Warren_Honcho Warren E. Honcho - Mike's brother (@Warren_Honcho) reported

    @PrimeVideo You cut us off in the middle of a movie EXACTLY at 48 hours from rental. My kids work and this was the only time we could finish Jumanji. Will let the 30 day free trial expire and won't be renting any more movies. BS. #AmazonPrime #PrimeVideo

  • shreyanpilla Shreyanpilla (@shreyanpilla) reported

    @PrimeVideo Why is Harry Potter and the deathly hallows part-1 and 2 not available..... We started the series and now when we need to complete the last 2 movies it is not available... Please take action regarding the problem....

  • AuthorSPaulson AuthorScottPaulson (@AuthorSPaulson) reported

    @PrimeVideo Not to judge but... that's the trouble with the current times. Waaaaay too much judging of people.🤔

  • BrittanyWallin6 Brittany Walling (@BrittanyWallin6) reported

    Disappointed that @hulu and @PrimeVideo put Exterminate All the Brutes on the HBO extension- I can't help think that was to deter people from watching it & discovering the true history of America 🤔

  • HumbleN9ne N9ne (@HumbleN9ne) reported

    @PrimeVideo is the worst and be stealing people money

  • Thisizhowwedoit Keep the Faith (@Thisizhowwedoit) reported

    @PrimeVideo The worst ending.

  • eatwithmeesh Michelle de Vera (@eatwithmeesh) reported

    @InvincibleHQ @PrimeVideo Will you please fix the sound editing? The dialogue is so quiet and every other sound effect is insanely loud. I’ve spent most of this amazing show adjusting the volume every fight scene... #InvincibleOnPrime

  • AtulPan05906677 Atul Pandey (@AtulPan05906677) reported

    @PrimeVideo Hello !! Sir Alex Ferguson - Never give in was supposed to be released internationally on May 31st. However, I don’t see it on my prime account. Please, help. I am dying to watch it asap.

  • GabeCurly Gabe Curly (@GabeCurly) reported

    @DiscussingFilm Mortal Kombat Movie Reboot 2021 needs a new reboot! @PrimeVideo @netflix save us! please buy this franchise. Mortal Kombat is a terrible movie!

  • K__Washington Uncle K (@K__Washington) reported

    Fix y’all **** @PrimeVideo

  • MrsWhit94001389 Mrs. White (@MrsWhit94001389) reported

    @PrimeVideo @prattprattpratt Chris Pratt is the worst. Pass.

  • MollyGalt MollyGalt DoesNotConsent (@MollyGalt) reported

    @singular_wit @PrimeVideo The casting is terrible, most of them look in their 30s.

  • Jradzz Jamie (@Jradzz) reported

    @PrimeVideo America in a nutshell, girl has her college money stolen by mom so she drops out of highschool to work full-time and compete in a challenge with a dozen other sociopaths to win some money ran by the ***** cops/district judge.

  • JoelMBecker aloof (@JoelMBecker) reported

    Wrath of Man is terrible. Guy Richie doing a Michael Mann impersonation. Woof. I want my $20 back. #WrathOfMan @PrimeVideo

  • brendanchance Brendan (@brendanchance) reported

    So #cable maybe not awful, right #HBOMax ? @disneyplus @PrimeVideo @netflix now would be a good time for your Twitter feed to make jokes.

  • BrittanyWallin6 Brittany Walling (@BrittanyWallin6) reported

    Disappointed that @hulu and @PrimeVideo put "Exterminate All the Brutes" on the HBO extension- I can't help think that was to deter people from watching it & discovering the true history of America 🤔

  • TroyHamelin Troy Hamelin (@TroyHamelin) reported

    @PrimeVideo why are all the original seasons of @topgear on Amazon prime but unavailable to watch?? Please fix this as I need my @thegrandtour temporary dose of awesomeness.

  • manasie MANASI (@manasie) reported

    @AmazonHelp Dear PrimeVideo, Your team seems incompetent if they haven't yet resolved the issue. -Your Subscriber #KoiJaaneNa

  • iambadal4u Badal Arora (@iambadal4u) reported

    My @PrimeVideoIN tv app sign in problem..even after entering code..it does not get updated..my tv is #compaq 43inch smart android tv. Pls help.. #primevideo

  • babadgirl Toni Perreira (@babadgirl) reported

    @PrimeVideo Hidden Orchard Mysteries has closed caption from another show. Have complained about this for almost a year. Why no fix yet?

  • heatherrrrr95 Heather (@heatherrrrr95) reported

    Hey @PrimeVideo you better renew Panic or we are gonna have an issue

  • oojaanejaana jeetsi eve 🐣 (@oojaanejaana) reported

    @ishqvalalove @TheRashamiDesai @PrimeVideo get help

  • binjarallh22 👷🏻‍♂️طـلال (@binjarallh22) reported from Riyadh, Minţaqat ar Riyāḑ

    @PrimeVideo the subtitles doesn’t work !!!!!!

  • metrolondondel1 metrolondondelta (@metrolondondel1) reported

    Malcolm: So how exactly did you crash your car? Jessica: Well, we were driving but there was a deer in the middle of the road that Gil didn't notice so I said, "Gil, deer!" Malcolm: And you said...? Gil: "Yes, sweetheart?" #SaveProdigalSon #WaitAndHope @netflix @hulu @PrimeVideo

  • The_PiecesFit Chris Lewis (@The_PiecesFit) reported

    @PrimeVideo I just started and I'm hung up on the fact that Abby died playing the game at 17 years old. Then the sheriff goes to visit her best friend a year later, Myra, says that she drinks all day on her days off to cope... age issue ??? 🤨

  • saunders_jess Jessica Lands (@saunders_jess) reported

    @PrimeVideo can you plz fix the background noise vs dialogue volume on your shows 🙌🏻 I hate having to watch originals with subtitles

  • ineedacoffeeplz BEE CICCONE ❌💋☕📝😴 (@ineedacoffeeplz) reported

    Why is the quality of @PrimeVideo always so crap???? It's very frustrating trying to watch something, and having to constantly change the connection to get a decent picture

  • StudioSci SciFiStudio (@StudioSci) reported

    @Rolan1Michael @PrimeVideo Wait…really? Okay we gotta fix that man lmao

  • 10Spromark 10sproMark (@10Spromark) reported from Richardson, Texas

    @PrimeVideo @rolandgarros why is French Open not listed, at all, on Amazon prime? Even searching for tennis in prime does not bring it up. Other sports events are listed as ‘upcoming’ but not the French Open. Is this on my end? Please help.

  • x____x__x_x 𝔗𝔦𝔱𝔬 (@x____x__x_x) reported

    @Jason4Liberty @PrimeVideo I didn't used to get the error though, it just randomly started for unknown reasons.