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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (31%)
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Buffering (24%)
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Crashing (22%)
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Sign in (18%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stirling |
Buffering | |
 Venice |
Sign in | |
| Edinburgh |
Crashing | |
| Chicago |
Crashing | |
| Somerville |
Sign in | |
| Derby |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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ivy
(@ivvelyy) reported
Rented the Godfather series and don’t understand what is happening because the subtitles don’t work when they speak Italian WHICH IS THE ENTIRE FKN MOVIE @PrimeVideo Fix it
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OZZIE
(@zagupoz) reported
@PrimeVideo why haven’t you uploaded @survivorcbs finale on @paramountplus been waiting all day to watch please fix
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Wes Oryniak (🌳,🌳)
(@wesoryniak) reported
@PrimeVideo: wants us to trust them with some of the most valuable IP on earth (LOTR) Also @PrimeVideo: can’t properly subtitle the Hobbit movies even though the issue has persisted for a year +
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Ginna
(@vw_ginna) reported
@ObamaMama59 @PrimeVideo She has trouble moving parts of her face. While I like her acting this was cast all wrong.
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timmy leahy
(@TimmyLeahy) reported
@DWiesbach @PrimeVideo @ExpanseOnPrime Makes me feel like we’re being used to help pump up app download, DAU, and MAU numbers for iOS and Android.
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OnlyFans Cameraman
(@ChicagoRacer) reported
I wonder when @PrimeVideo will finally make an anime menu and a section for dubs. So much content with such terrible menus does not work for the price lol
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Vito Scotti's Ghost
(@VitoGhost) reported
@PrimeVideo The real story behind the film industry's worst casting decision in years. Fixed it.
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Ethan H. | ☭ 🏳️🌈 | Anti-Twitch-Streamer-Aktion
(@Ebiscuses) reported
@SkyBlueTsunami @PrimeVideo @DebraMessing Probably a good idea to not connect people who are awful and insufferable to your project
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Jon Boyle
(@TheXingor) reported
@VictorBellew3 @TheWheelOfTime @PrimeVideo So, I'll be enjoying all 8 seasons because Amazon has already been stating how it has already exceeded their expectations. They knew there would be some people out there unable to figure out how book to TV Adaptations work. Nothing to do about people like that.
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Lee mosley
(@rlm21450) reported
@AnywhereN @HughesRah @PrimeVideo Higher status or not, someone else (of status) would have been better. Kidman can be hit or miss. Remember that awful Bewitched movie? Which was not entirely her fault.
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Viran Ranaweera
(@ViranRanaweera) reported
@PrimeVideo what’s with your servers. It’s impossible to have a consistent playback without freezing.
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kate
(@kolar3214) reported
@jheyemm08 @PrimeVideo Dm @hsbbits ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Katie Marks
(@KatieOPatey) reported
@PrimeVideo What is your problem?
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Manimal
(@BrentHarlan) reported
Very happy #ThursdayNightFootball is leaving @Fox. Troy and Joe are terrible and don’t get me started on the unwatchable pre/half/postgame show. Please do better @PrimeVideo EVOLVE!!
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Daniel Lambert
(@e4710906581a41e) reported
@PrimeVideo I'm having an issue with a movie that has Japanese audio w/English subtitles. The subtitles don't seem to line up with the audio, which makes it very hard to follow since I don't speak Japanese. The movie in question is Yakuza Apocalypse
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Kimmeboo
(@Ohnowhysosmall) reported
@MTV @ChallengeMTV I want to thank you yet again for ******* up things for the fans who pay for the show through @PrimeVideo I’m still waiting to watch last nights episode. This is ridiculous. Fix this FFS
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Ross Klausmeyer
(@Rossome2648) reported
Can someone from @hulu or @netflix help @PrimeVideo with their app? It’s so archaic, slow, and it takes me at least 30 minutes to find something to watch cuz it combines free and paid movies (I usually end up leaving the app wo watching anything) and the trailers are awful.#fixit
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VinnyCThatWhoIBe
(@vinnycthatwhoib) reported
Time for another episode of @PrimeVideo 's artifact ridden horribly encoded mess known as #WheelOfTime . Too bad they can't be bothered to fix the terrible 4k / HDR implementation. I'm stuck watching in 1080p as a workaround, which is ridiculous.
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Annoyed O’Brien
(@AnnoyedOBrien) reported
@MopishManatee89 @AmazonStudios @PrimeVideo No one is denying car exhaust is a problem. That’s a separate but related issue. The water vapor and chemicals still pose a threat to the climate
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Eve
(@ehoneywe) reported
@PrimeVideo why does wheel of time look absolutely terrible streaming!?! #TheWheelofTime
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trudi tapscott
(@tapscout) reported
I will do everything in my power to NEVER use @amazon or @PrimeVideo AGAIN. Worst at #CustomerService and we all have choices….. #amazon #consumerpower
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David
(@mdleslie) reported
Lip sync is way off on this Amazon Prime broadcast of the football game. Way off. Like a full second. Hey, @PrimeVideo I can fix this for you. Give me a job.
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Andy Fyles
(@fylo590) reported
@PrimeVideo and also when I ring the help desk it’s just a German messaging services.
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Sarah Mackenzie Dunn
(@SarahMacDunn) reported
@PrimeVideo Terrible casting. Both lead actors are a decade too old to have been cast as Lucy & Ricky at the point in their lives. Can only imagine other historical inaccuracies.Hard pass.
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(Zero)
(@IMURZRO) reported
@TheExpanseWR Tried Prime app on a Roku, LG TV, Samsung TV & only thing that worked was casting a laptop to a Sony Android TV which is not ideal with my media setup. I ordered the latest Fire TV Stick thinking I could get the bonus video on my preferred TV. Nope. Please fix this @PrimeVideo
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James Treakle 🎬
(@JamesTreakle) reported
from
Austin, Texas
.@hulu doesn’t seem to care about English-speaking audiences being able to enjoy their Indian content. Subtitles don’t work on any of it. @netflix and @PrimeVideo don’t have this problem.
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Kangz
(@NtR_Odin) reported
@PrimeVideo "How does this help us sell television?"
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bredington slanginsworth
(@grumplsby) reported
@PrimeVideo the movie is awful, they’re normalizing mental illness, it’s disgusting
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WarrenPeavy
(@WarrenPeavy) reported
@blueorigin @WilliamShatner @PrimeVideo Get back to work on Tory's engines.
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JFFRaggy
(@RagnarokDel) reported
the experience is awful on PC @PrimeVideo Got an ultrawide monitor and I get letterboxing on all 4 sides. Like get with the times it's 2021.