Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Buffering | |
| Rogers |
Playback Issues | |
| Jackson |
Buffering | |
| Washington |
Crashing | |
| West Haven |
Buffering | |
 Caterham |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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GulagRat
(@Gulag_Rat) reported
@L1beralTears @PrimeVideo Let’s not forget about the worst dialogue I’ve heard in years
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Nick Elliott
(@nickelliott) reported
Loving The Peripheral on @PrimeVideo Prime seem to be focusing on quality rather than quantity unlike Netflix.
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SupForrestG
(@SupForrestG) reported
The #RingsofPower Showrunners and writers are a bunch of ***** for making a mockery of Tolkien's work! @PrimeVideo @LOTRonPrime
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Prince KellyLynn
(@PrinceKellyLynn) reported
There's never anything good to watch when I'm having a lazy Friday and home from work. @netflix and @PrimeVideo ya'll suck!
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Scott McKenzie
(@scottgmckenzie1) reported
@LOTRonPrime @PrimeVideo one of the worst shows in history @JeffBezos, you made a really bad decision not hiring experienced showrunners and ones who would actually honor Tolkien's legacy and fans
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followingtwts
(@followingtwts) reported
@LOTRonPrime @PrimeVideo Don't watch this, it's terrible.
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Romaisa Iqbal
(@romaisa_24) reported
@PrimeVideo pathetic service by customer care. Did not solve the issue, wasted 1hr with passing on the calls. No tech equipped staff to address the issue. Talking like illiterates. what standards are followed here? How do i get my app problem solved? #AmazonPrime @PrimeVideoIN
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TrilliumLady 👨🦼🐈🐈⬛🧬🔬🪡⚔️ #Trillium
(@trillium_lady) reported
@LOTRonPrime @PrimeVideo I'm trying, but the Intarwebz in fighting me. I must have had the signsl drop out on me a half-dozen times in one episode tonight.😡 I really, **REALLY** wish you'd issue them on DVDs so I wouldn't have to put up with this crap!!
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Nieman
(@JamesLNieman) reported
@MJNDesigner @NFL @PrimeVideo I think you're making a bigger deal than it is. I haven't had any buffering issues myself ,& though u can't change channels when u enter home screen the game is 1st thing u see & 1 click plays the game.
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You can just be yourself
(@imahoran4niall) reported
@PrimeVideo Is this local time? Or do we have to wait for America? @PrimeVideo @PrimeVideoAUNZ please help! Thank you.
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Jay
(@ubhasin90) reported
@btsport cast for PL and CL is awful. They need to change or shut up shop. @PrimeVideo on the other hand top class
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YOUNGEST N CHARGE
(@Roqer420) reported
@TheRealCoach_JB @PrimeVideo Bro its your internet i live in the suburbs and i dont have nooo problem stop using the mcdonalds internet next door and maybe get xfinity goofball
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rabid rabbit
(@Olliebobaloo) reported
@JKCorden @BettyWho @PrimeVideo Seriously can not stand this dude. Worst talk show host ever. What a jerk. Disgusting how he treats waitstaff.
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WINSTON VARONA
(@Fierceindeed) reported
Wtf happened to my tweet complaining about the terrible @PrimeVideo app??! Twitter is already done for itself. Ugh! @Twitter
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a.aron
(@boomtownboomin) reported
@PrimeVideo This is terrible…
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Gary Patrick Lukas
(@hickslv426) reported
@allflicker @PrimeVideo This could have been a great b movie with a bit more quality and a decent cinematographer. Bit still entertaining.
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Amit
(@Amitkum04996781) reported
@PrimeVideo @amazon paying monthly subscription charge. But unable to see the videos. Please help.
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Bobby Brown
(@bbrown_61) reported
@MySportsUpdate The stream is terrible enough. Don’t waste your time and money @PrimeVideo
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J
(@staunnin) reported
@AmazonStudios @PrimeVideo Easily the worst television show I’ve ever seen. A catastrophic monstrosity of a tv show, devoid of any redeeming features with the worst ending in tv history. Everyone involved in the making of this dross should feel an apocalyptic sense of shame. It’s offensively atrocious.
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your mum
(@sherilynslvn) reported
there is NOTHING INTERESTING TO WATCH in ANY STREAMING PLATFORM please fix this!😠 @netflix @PrimeVideo @DisneyPlus
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Ollie G
(@odigenous) reported
@PrimeVideo The Peripheral was one of those books I had to read twice, don't know what's going on until the end, one of Gibson's best, the show is good take on the work
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Allan Scott
(@AllanScott2890) reported
@LOTRonPrime @PrimeVideo Can someone help me please. I’m holding onto my comment, and it’s not coming up with edit or deleted. It’s keeps copying the word - sentence!!!
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David Wright
(@davidwright27) reported
Hey @PrimeVideo is there a problem atm with your service for UK users? Struggling to get any videos to play
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VickiWallace
(@Vicki_Wallac) reported
@ChloeGMoretz @PrimeVideo Who will help me with advice?
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Romaisa Iqbal
(@romaisa_24) reported
@AmazonHelp Got the mail update, didn't help. @JeffBezos as a customer, I've never ever faced such a poor customer service in my life. @amazonaffilia training given to these representatives is not upto the mark. Again called, wasted my time with no solution. #PrimeVideo #AmazonPrime
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JoshTheTokuFan
(@ShinkenRed813) reported
@Spindash54 @PrimeVideo @AmazonHelp Working now. Was not working before. Looks to be all green from here! 👍😎
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Michael Di Salvo
(@MichaelDi_Salvo) reported
@TCL_USA @PrimeVideo @Roku You need a better support system in place when your customers have issues, when the Prime Video app doesn't support Dolby Vision HDR on a TCL made, Roku OS running TV, to keep passing the buck saying "its not us, contact them" doesn't solve anything...
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rabbitinnh
(@Rabinnh) reported
@PrimeVideo I'm watching the recording of last night's Thursday night football game, and the video quality is embarrassing. Embarrassing. This is on a wired connection of 600 megabit per second fiber.
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Er.Vinod Mahale
(@Vinod_iPhoneDev) reported
As suggested, I have logged in through registered mobile number but still unable to avail this prime benifit. Very poor quality of App testing done for this #airtelthanks app. Post 24hrs of recharge I'm still unable to activate @PrimeVideo membership 😤😡
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Mike Battaglia
(@CoachBags13) reported
@MJNDesigner @NFL @PrimeVideo The big issues I have is it buffers, and then after that the audio and vidoe are off. So I have to return to the home page, reload the app, and then start watching again. Well, week 1 anyway. I haven't watched a second since then. #NFL screwed this one up.