Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/28/2026 10:40

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (23%)

    Sign in (23%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (23%)

    Playback Issues (23%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaAlīgarh Playback Issues
United StatesMilwaukee Playback Issues
United StatesMaiden Crashing
United StatesMiami Sign in
CanadaMississauga Buffering
United StatesWest Wendover Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • jespo134 Art Vandelay (@jespo134) reported

    @PrimeVideo has 2 great announcers and the production has been awful. Barely show replays all half but after an awful injury won’t stop showing it.

  • mikebailey37 Mike Bailey (@mikebailey37) reported

    @PrimeVideo the picture quality makes it look like I’m watching Tecmo Bowl and not a NFL game in 2022.

  • SteveJames_68 Steven Darling (@SteveJames_68) reported from Bradenton, Florida

    This Thursday night football deal on @PrimeVideo is not working out here with no internet due to Hurricane Ian. I have a generator for TV and dish but no internet.

  • iYamWhutIAm iYamWhutIAm (@iYamWhutIAm) reported

    One problem w this #PrimeVideo #NFL thing is during commercials you can’t flip to other channels because it’s just too much to change the Input and then sign into Prime in the return #miavscin

  • RyanHen58477319 Ryan Henning (@RyanHen58477319) reported

    @PrimeVideo Not doing so good on the video quality!

  • xCOONDOGGx Trophy Dad (@xCOONDOGGx) reported

    @PrimeVideo I’ve been home 10 minutes and all I get is buffering and crappy playback on your #NFL game!! #TNFonPrime FIX IT!!!!!!!!!!!

  • katielh92 Katie 🐊💙🧡 (@katielh92) reported

    @PrimeVideo please fix the quality during halftime! @AmazonHelp don’t comment about troubleshooting. It’s on your end. #ThursdayNightFootball

  • cam_tb12 Cam Thompson (@cam_tb12) reported

    @PrimeVideo Quality is terrible

  • bababiden2020 SlowyoRoll (@bababiden2020) reported

    Does @PrimeVideo have the worst coverage of football. Not Al’s fault.

  • DrButtock Life or Death Line Dancing (@DrButtock) reported

    Way to show the worst moment of a kids life repeatedly, @PrimeVideo. ******* disgusting.

  • cp806 Chintan Patel (@cp806) reported

    @PrimeVideo Fix your streaming quality! @NFL

  • CantStopB B 🗡 (@CantStopB) reported

    If your prime video isn’t working I promise you it’s your dollar general *** wifi, @PrimeVideo been perfect for me no problems every game

  • astrosmiley15 Cory Peluso (@astrosmiley15) reported

    @PrimeVideo y’all are a fcking joke. Would love to actually get to watch a nfl game on Thursday. @NFL fix this

  • LesJJr Les J. (@LesJJr) reported

    .@NFL @PrimeVideo @NFLonPrime y’all should be ashamed of yourselves for allowing the video quality on #thursdaynightfootball #tnfonprime to look this bad. Get it together 👎🏽🏈😡

  • Narsiuss NuGod Kris (@Narsiuss) reported

    Watching TNF on @PrimeVideo is the worse viewing experience. How can a product powered by AWS have such poor video quality? This is almost unwatchable #TNFonPrime

  • MauriceConcha Maurice Concha Sr. (@MauriceConcha) reported

    @PrimeVideo why is your stream for this game soooooo bad … it lags and buffers to no end…. FIX IT !!! #FinsUp

  • playdoc0819 playdoc (@playdoc0819) reported

    @PrimeVideo needs to fix this @NFLonPrime stream for this Miami game. The picture quality is trash.

  • Crypto_Regalia Ronnie Dobbs (@Crypto_Regalia) reported

    @JeffParham52 @PrimeVideo Bruh, it's the worst. I can't even see what's going on.

  • JBandit187 Joe Banda (@JBandit187) reported

    @NFL get rid of @amazon @PrimeVideo this video quality is horrible

  • tribeoc “The Great *****” (@tribeoc) reported

    This @PrimeVideo halftime is a train-wreck (not aided by being on location). You’ve got to pick a lane. Either devote the entire halftime to honest talk about Tua and head trauma, or acknowledge the incident at the top then move on. But this awkward back and forth is awful.

  • kwapism Kwapism (@kwapism) reported

    Can’t help but notice @PrimeVideo is no longer cutting to views of @nflcommish in the box. What a preventable tragedy. #Tua

  • HeAteTheBones TreadLockzz🇧🇧🇮🇳 (@HeAteTheBones) reported

    @PrimeVideo yooo get rid of Cassandra and the guys! The worst halftime show I have ever seen. Zero stats . Zero score. Just babbling bout Tua getting hurt…

  • cam_tb12 Cam Thompson (@cam_tb12) reported

    @PrimeVideo @NFLonPrime Can I get better quality thanks

  • ThePhillySharp The Philly Sharp (@ThePhillySharp) reported

    @PrimeVideo is going to get scrutinized so much for focusing on that Tua injury and zooming in on his fingers bending from a neurological issue I would be hard-pressed to think they will ever show anything like that again #NFL

  • donotcomply3 donotcomply (@donotcomply3) reported

    @PrimeVideo @NFLonPrime If Prime Vision is poor video quality, then yes, my game-watching experience has definitely changed

  • FrankSherman6 🇺🇸 FJS-III 🇺🇸 (@FrankSherman6) reported

    @PrimeVideo you need to fix the lagging and buffering on the @NFL game

  • JakeRobinsonAct Jake Robinson (@JakeRobinsonAct) reported

    1. Tua should not have been playing tonight. 2. @PrimeVideo production value is terrible. 3. #WhoDey 4. Kirk and Al look super uncomfortable together. 5. The all whites look sweet on the @Bengals #NFL #BengalsWhiteOut

  • smokecarey John Carey (@smokecarey) reported

    My @PrimeVideo feed is awful….freezing every ten seconds. Can we put the game on television?

  • rburger312 richard burger (@rburger312) reported

    @PrimeVideo why did u take nfl game if u cant give the quality worst viewing experience this goes back to early kind of television experience please fix it dont dump everything in #AWS

  • Laverty25 Will.I.Am Laverty (@Laverty25) reported

    @jelynchjr Makes zero sense to keep showing it, who is the moron doing the WTF @PrimeVideo terrible!