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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (43%)
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Buffering (22%)
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Crashing (16%)
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Sign in (16%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Genoa |
Crashing | |
 Newbury |
Buffering | |
 Chihuahua |
Buffering | |
 Albany |
Playback Issues | |
| Prescott |
Playback Issues | |
 Rio de Janeiro |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Tory Belleci
(@ToryBelleci) reported
@RealSteveCox @PrimeVideo @RichardHammond Yeah that’s been a problem I’ve been hearing about. It’s a sight impaired option in your audio settings. Just turn it off & start again. That is if you even care at this point. Lol.
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Eve’s Apple
(@pearl7916) reported
@PrimeVideo I’ve been a prime member for a while now. Wondering what the problem is?!
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Lucy
(@lucymay786) reported
@vinegardog1 @farscape @PrimeVideo Completely agree, people make mistakes, sometimes it doesn't work out, the good guys don't always win. Sometimes good intentions are there but the same mistakes are made. As Ben said in the PK wars interview - he's got a massive body count against him!
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aus10
(@aus10fromTX) reported
@CoolHumanGuy @ImageComics @PrimeVideo On June 19, 2018 Amazon ordered a first season consisting of 8 episodes......... like, I think it ran 140 issues or some **** and it took 3 years to make 8 episodes, I don’t know, just doesn’t seem like it’s gonna work out
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Eyby
(@EybyCanas) reported
@PrimeVideo why is the app not working on PS4? 🙄🙄🙄 been trying to log in for over an hour and nothing.
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analog68
(@analog681) reported
@PrimeVideo So I rented a 20 movie, terrible quality streaming, don’t tell me it’s my WIFI, it’s not. It’s your chronically under supported service. Prime Video is terrible bandwidth, and you know it. Shame because sooo many good titles.
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ANKIT
(@Ankithuyarr) reported
Spiderman : Far from home and Spiderman : Homecoming This two movies were available earlier in amazon prime India and now this movies are not appearing or not available to watch. @PrimeVideo @amazonIN @AmazonNews_IN amazon prime India.. Plss help me out.
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jacob?
(@CoolHumanGuy) reported
@aus10fromTX @ImageComics @PrimeVideo Damn, I only ever read like 2 volumes of it but I enjoyed it. I hope it does work out. I love the cast they got for it. Hopefully all that time was more preproduction than actually animating and subsequent seasons go faster
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JAYTEE - Wear a mask 🇦🇺
(@JAYTEEAU) reported
I'm 18 mins into S01E01 of @PrimeVideo #thegreatescapists Kill me now. The format is terrible IMO
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el sordo
(@el_sordo77) reported
@Mecooltvbox Hi. I juste received mi KM6 from MECOOL-Official and @PrimeVideo can't be installed, even though it is certified and actually with a button on the remote control. Other people claim same problem on youtube. Could you help me please with this. (1/2)
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Romero Ndlovu
(@romero_ndlovu) reported
@NBL Admin, NBL App keeps switching off the screen whilst watching the game which is very interrupting. Netflix, Primevideo and NBA App don't have any issue. Please sort out the problem
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Hugh Jass
(@Hugh_Jass_baby) reported
@PrimeVideo Hmmm can't help but wonder, what are the chances Robert Kirkman wrote two good comics.
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Richard Anderson
(@breakfreenz) reported
@RealCrystalLowe @PrimeVideo hadnt heard of it before...and it doesnt look terrible.....
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DrDoubleTap&Chill
(@DoubleTapAgain) reported
Deputy Nicole Haught [to Wynonna Earp]: You are literally the worst! #WynonnaEarp Season 3 I Fall to Pieces 31 August 2018 #MelanieCrushMonday, #BringWynonnaHome CC: @SYFY @PrimeVideo @IMDbTV
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Kari van Wyk
(@karicovw) reported
@mrjaxtaylor @PrimeVideo Terrible.
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josephine
(@hongsharpay) reported
@PrimeVideo please fix your quality i'm not paying for 480p
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Unconscious acceptance 🤔
(@Guitarslope) reported
@PrimeVideo Hello , the subs on the videos are working big doubled . It’s showing two subs . Tried everything but can’t get it to work .. it’s all jumbled
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mark
(@Filmerfilms) reported
@PrimeVideo I just can’t work out how to rate a video after being a member for 3 years. Sort it out.. I’am not the only one ..
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V 🇺🇸
(@user100man) reported
@PennRS @PrimeVideo just download the max app and sign in through there
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LuvAmerica🏳️🌈🇺🇸
(@LuvAmerica2016) reported
I’ve never asked for a refund from @PrimeVideo for renting a horrible movie but oh goodness I’m tempted to. Bruce Willis’ #Breach is AWFUL. Give it a hard pass. And Prime you should be ashamed of yourselves for this mess.
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John Young
(@Jwy1972) reported
@PrimeVideo What is your cancellation policy.l? I’m so tired of shows being disrupted. It happens EVERY DAY. And it’s not a connection issue. My other streaming services are fine.
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Geryfon
(@Geryfon) reported
@ImageComics @PrimeVideo Oh god....please do the comics justice....they dealt with some amazing stories and tough issues, please don't dumb them down or get rid of them... Seriously.
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🇩🇪 Shannon 🇺🇸
(@Shannon18395323) reported
What company has the worst #CustomerService? @PrimeVideo has moved itself from #3 to #1. @amazon why won’t you send me the legal info I’ve requested!?!?! You knew what you were doing, but not anymore
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Tonya Tragerbjorn
(@tragerbjorn) reported
Sooo does @PrimeVideo not offer ANY gamer videos anymore?! Am I really gonna have to pay for YouTube?? 😩 This house officially watches more YouTube than Prime now... #BringZebraGamerBack any Mario games! Help a mom out!
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hayu
(@hayu) reported
@RoshanSenthi @PrimeVideo I understand your frustration, we’d love for our fans to be watching RHOA without issue. Unfortunately this error is linked to wider European publishing error on Prime’s side, so I don’t have an ETA on when this will be resolved. Below deck is airing tomorrow x
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Stacey Horrocks
(@shorrocksalot1) reported
@lauren_khanh @PrimeVideo It really did. I can't understand how so much money, effort, support cranks out such crap. I am a disabled couch potato professional, and I couldn't blv how poorly done this was. It's like quality doesn't matter and shameless Coke can advertisement all through too.
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VC in the Singularity
(@VcSingularity) reported
@JuddApatow @amazon @PrimeVideo Once upon a time, Netflix came about to put an end to piracy, or cull some of it. It's time for another once upon a time to cull some of these new pirates, figuratively. Respect people's work!
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ரசிக்கின்றேன் உலகை
(@knowthyself_0) reported
@PrimeVideoIN Please fix search options UI feasibility in both mobile and smart TV's. It is really difficult to search the movies names for the prime customers. @PrimeVideo there is no use asking them @PrimeVideoIN. Expect bot usual reply we getting. Can you pls get this fixed
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Hank Selva
(@HankSelva) reported
@PrimeVideo @salmahayek Terrible movie.
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Catalleya Storm
(@CatalleyaStorm) reported
@PrimeVideo the movie Intruders staring @BethRiesgraf has the wrong subtitles on the movie. I want to watch the movie, can y'all fix this? Thank you! #Deaf #NeedCaptions #accessibility