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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Crashing (22%)
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Sign in (21%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Marietta |
Playback Issues | |
| Lexington |
Sign in | |
| Torrington |
Playback Issues | |
 Ottawa |
Buffering | |
| Columbia |
Crashing | |
 Brighton |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Earl
(@eraym28178) reported
@NFL @PrimeVideo why do they even have coverage of Thursday night football ,your taking the opportunity of millions of fans from watching Thursday football ,because we don’t have a Amazon subscription .wake up NFL terrible coverage of injury last night!!!
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RiRi
(@_RiDarnell) reported
@PrimeVideo the customer service that you all have via phone is not helpful at all. She is not understanding the issue
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sokoot_shab
(@sokoot_shab) reported
@PrimeVideo #مهسا_امینی please help Our women's lives are in danger in Iran, please help and support us
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MJ
(@Mj2Keane) reported
@NFL @PrimeVideo FIX THE GOD DAMN FEED FOR TNF—-YOU DBAGS ARE COSTING BUISNESS’ $ CUZ PEOPLE ARE WALIKNG OUT
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Sher
(@musrifman) reported
@Jwat5 @LOTRonPrime @PrimeVideo The problem is - she does not get the power just because it another long story - I am not sure in this series she will ever get any powers
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*******
(@MrAngryTwinkie) reported
@ONEChampionship @PrimeVideo @dollarcostcrypt if you need a combat sports fix. Tonight 8pm Eastern/5 Pacific on Prime. They allow knees to head of downed opp.
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Art 🅱️andelay
(@ArtBandelay) reported
@PrimeVideo your streaming service is so disgustingly ****** you somehow made the worst professional organization in sports history even worse. i hope your company explodes and everyone who isn't a warehouse worker perishes tremendously in the accident.
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Alex 🇫🇷⭐⭐
(@Monsir_Sucre) reported
@LOTRonPrime @PrimeVideo A massacre of Tolkien's work. A shame!!! Season 2 must never see the light of day.
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Pjelk
(@Pjelker) reported
@LOTRonPrime @PrimeVideo Once again an awful episode. The showrunners lack of understanding time frames, scale of groups/armies, dialogs and timing is unbelievable!
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LaDecima #NoToEuropeanSuperLeague
(@AlfonsinhoJr) reported
@PrimeVideo @IsmaelC_C @REMEZCLA Where did he got the haircut from in middle-earth? And who did the awful fighting choreos?
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jose garcia
(@alonso414) reported
@ian693 I’m not, I would rather he stay in hospital a day or two before makin that choice. Didn’t help that @PrimeVideo kept replaying the incident
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Midwestern Nomad
(@midwestbooknerd) reported
@PrimeVideo’s Thursday Night Football coverage is enough to make me cancel Prime. It constantly cuts out and the amount of time they spent replaying the Tua injury last night was just awful. ALL other networks try to find alternative angles or they don’t show it. Do better
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Pete🇺🇸🇺🇸
(@usafss74) reported
@young5skiers @NFL It’s @PrimeVideo. I stopped watching the game after the 1 quarter. Every time a QB threw a pass, I lost sight of the ball. Same thing with punts. The picture quality is dog ****.
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Dog Trades
(@Blake_Trades) reported
@PrimeVideo Harry is a terrible role model
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NJGirl72
(@NJgirl72) reported
@nfl @PrimeVideo fix the streaming on your Thurs night game presentations. Turned it off because every play froze or stuttered. Very disappointed football fan. Actually AP just fix your streaming service completely, it always stutters and buffers.
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Fortunate Son
(@LintGoober) reported
@PrimeVideo your coverage of the NFL would be better if your service wasn’t so bad. I had better coverage and quality when TV was black and white
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T Smith
(@LOADBCAPO) reported
@PrimeVideo and @NFL that was NASTY WORK to keep showing that replay of Tua’s injury showed no class. #NASTYWORK
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Cab Davidson #FBPE
(@gnomeicide) reported
Saddens me to say it. Rings of Power on @PrimeVideo - it's just dreadful. Just awful.
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Matthew Kiernan, who enjoys Halloween. 🎃
(@HQ10) reported
@grady_hendrix @PrimeVideo Could you give me your login? They canceled my subscription (something about nonpayment, I don't remember). Thanks.
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j$
(@tonisballs) reported
@LOTRonPrime @PrimeVideo 1B$ for a tv show only for this snooze fest? that one episode and CGI aint gonna save it... oooohoooh fireworks oooooh but no good writing in sight. Put your money in original ideas please. worst streaming platform rn
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kaladin_ne_pat5
(@kaladin_ne_pat) reported
@LOTRonPrime @PrimeVideo I despise this show and everything it stands for. Every single person who was involved in creating this should never ever work again. Horrific. Tolkien is turning in his grave.
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Babz
(@BlckboyFly83) reported
@MrTazofficial @LOTRonPrime @PrimeVideo To each there own. Characterisation of Galadriel is awful not in keeping with how she’s written. Stuff just been made up for shits and giggles hardfoots side story boring not going anywhere. Just my opinion though.
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WalezyPrime
(@WalezyPrime) reported
@FemzyGreenLand @Ekitipikin @PrimeVideo Help send link to save this video
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J. Brelner
(@brelner) reported
@PrimeVideo @NFLonPrime For people having buffering, etc. find out what might be hogging your internet connection. I have a backup service and had to pause it, to free up my bandwidth. If junior is watching a movie upstairs and your spouse is watching Bridgerton in another room -- that's a problem.
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Ron
(@TallyOkie) reported
@craigermac @ChrisNowinski1 Gotta help @PrimeVideo get the Thursday night viewer numbers up, player safety be damned.
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Zalinsky
(@M_J_M_97) reported
@PrimeVideo ok, your tried live sports with #TNFonPrime and it wasn’t the worst thing ever. But poor video, bad pregame interviews, mostly uninteresting commentators, and poor production choices (see #TuaTagovailoa injury replays) make me think it’s time to just hang it up.
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Ruben Lopez
(@ruben_usa) reported
@MossMoophe @LOTRonPrime @PrimeVideo Tell me a better show today. House of Dragons is way boring, all chit chat. Don't compare with a movie because it would be unfair, but with any series. Hard to find one. Not perfect, but entertaining. As said, they cannot copy Tolkien. That's the main problem.
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Silveroads
(@Silveroads1) reported
@SSylvester55 @PrimeVideo @amazon Never had a problem on network tv. That's the point. No need to "click to chat", Amazon.
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Bob Erasmus D4L
(@BobErasmus1) reported
@RedLegGI @PrimeVideo They seem to have problems every week.
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DC Sports
(@73Champs) reported
@CraigHoffman @PrimeVideo Curious for your thoughts on the entire sequence from Sunday to Thursday. The optics of him starting on Thursday after what we saw on Sunday are terrible, and obviously we saw the result last night on a hit which one might not expect to produce that result without prior trauma.