Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn |
Crashing | |
| Manteca |
Sign in | |
 Canmore |
Sign in | |
| Ocala |
Sign in | |
| Denver |
Playback Issues | |
| Laredo |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew McGeachin
(@McgeachinAndrew) reported
@PrimeVideo Your app for smart TVs will not load. Looking through your forums, many people are having this issue. Are you going to fix this?
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Angie LaFontaine
(@AngieLaFontaine) reported
@PrimeVideo any plans to fix the random German subtitle problem any time soon? Thanks
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kay
(@peepsgrams) reported
@PrimeVideo What's up! Whoopi Goldberg is missing from the cast list for Star Trek GENERATION. Guinan is the character that explains how seductive the Nexus is. Someone should fix that. Just because it's a huge data base is no reason for it not to be accurate.
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Jenna Kil
(@JennaKil) reported
Got to the end of the first season of Mad About You, and guess what?! It'sts completely out of order! Thank you @PrimeVideo 😩 Could y'all please fix it?!? #whyareyoulikethis
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🏳️🌈Gay Anime Fan and Foodie🏳️🌈
(@kirac912) reported
@nbcsvu hope #NBC and @PrimeVideo / @amazon can work out a deal for Prime video canada I only have seasons 14,15 and 16 to watch so I'm caught up.
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Dawn Spaulding
(@DawnSpaulding) reported
@PrimeVideo I tried to sign up. Just keeps giving me an error message!
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grim
(@the_grim_panda) reported
@PrimeVideo Big trouble in little China
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Asha
(@roti4so) reported
@PrimeVideo @FlackonPrime Stop! Nothing was learnt from the last four years? Something tells me there’s a lot of critical and major issues, both domestic and international that needs attention. Please, please put the focus there. The Rolex watch is way too High school for you and others. Just stop!
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DianeDiederich
(@DiederichDiane) reported
@PrimeVideo @FlackonPrime Ugh. These people are so awful. I tried...had to stop watching.
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Anvitha Vlogs
(@anvithavlogss) reported
@PrimeVideo has becoming a boring platform no movie releases. I want to delete the app which i installed from play store & dont want to continue my subscription. Atleast @AmazonUK is better amazon india is worst, firstly who are you to deside what people should watch @AmazonHelp
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J Cobra
(@fatcobra39) reported
@PrimeVideo @FlackonPrime Awful
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🛵🐈🍺
(@jprestonian) reported
@PrimeVideo Big Trouble in Little China
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sophy ziss
(@sophyish) reported
@PrimeVideo hello i'm encountering really funny but aggravating issues with sound, please advise
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Jag Chichria
(@jags_mcp) reported
Veeraana is better movie than #dugamati. @PrimeVideo #Bangaar #Crap Watching till end to see how worst it can go...
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coll
(@coll_elizabeth1) reported
Ted Bundy having an entire gf and helping to raise her daughter while unbeknown to them is out abducting and murdering women, is why I have trust issues. #FallingForAKiller #PrimeVideo
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Craig Ian Mann
(@craigimann) reported
@tedgeoghegan @PrimeVideo I love both of these things and am sad it's not out until May in the UK... might revisit CHOPPING MALL for the exploding head fix...
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Amanda Catherine Bridgeton
(@Athrennaakira) reported
the subs in my primevideo is not working :(
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Julieson2020
(@julieson2020) reported
@PrimeVideo Subtitles will not work on my TV or computer when on Prime Video, the icons are there but nothing works when I click on them, it will not allow me to turn 'off' to 'on'. I need subtitles. The subtitles work on every other channel and app. Can anybody help me.
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Amiya Kumar Mahato
(@AmiyaMahato) reported
@PrimeVideo is a life savior in work from home environment, or else people will get mental trauma while watching only walls. Thank you, @amazonIN @amazon
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Anna
(@Mark37997239) reported
@PrimeVideo Am so happy today I thank God for my life I see people talking about Baba ifelua a herbalist. I was thinking that he was a scammer but I support that Baba ifelua is not a scammer And he really helped me Contact Baba ifelua on WhatsApp to get your problems solve +2347060738758
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JJ (Square One OUT NOW on Prime & Tubi)
(@JJ_Moonwalker) reported
@andjustice4some They're scared because this can financially destroy them including their reputation. And when do you think we can trend Square One? Because this time it will work by using #PrimeVideo.
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FlawLessmyDearLifer
(@LisaDesautell) reported
@PrimeVideo you’re having an outage?
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Shivam Sharma
(@shivam2502) reported
@excitel_rocks @PrimeVideo @excitel_rocks Pathetic Services. Please, guys, do not take a subscription from this internet service provider. You will regret it. I will post this daily until my issue is not resolved. Ticket #4323905 created on 15/10/2020. #excitel #fraudcompany
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Dr. Imarq-IT4U
(@ruthitruthi) reported
@MailOnline @PrimeVideo @FlackonPrime If you watch this awful show, have a shower ready to wash off the filth
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Roy Daley
(@radnl) reported
@GeoffGallant @PrimeVideo Woah now don’t knock that alien bigfoot one until you watch it. Then you are free to say it is garbage. I have a thing for Bigfoot “documentaries” And there are several on prime. This was by far the worst.
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Vince
(@vecnumber7) reported
@PrimeVideo One of the worst movies I’ve ever tried to watch and I am a huge Jim Brown and Ali fan!
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JB Svendsen
(@JensBSvendsen) reported
from
Dallas, Texas
I would love to hear @PrimeVideo explain why I can rent he awful 2013 remake of Oldboy but not the brilliant original Korean cultclassic.
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NOMORE
(@kathy5271) reported
@helga_scow @PrimeVideo @FlackonPrime yep - so distracted by all the women characters being so f'ed up. I know some women with issues - but wow some of the women's storylines are just down right detestable
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Catherine Cole
(@coffeepenknife) reported
@PrimeVideo @amazon @AmazonHelp the app on our TV is not working despite tons! of troubleshooting techniques. Please advise assistance
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Jeremy J. Sharp
(@jeremyjsharp) reported
It really is shocking how awful the interface for @primevideo is, *especially* on the Firestick. (Netflix's isn't much better.) And, FFS, streamers: ditch the algorithms. Sure, they promote 50-100 things, but they bury much, much more, including your own in-house content!