Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Columbia |
Crashing | |
| Cincinnati |
Sign in | |
 Cuautla |
Sign in | |
| Berkeley |
Crashing | |
 Tokyo |
Buffering | |
| Saratoga Springs |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Shaiel
(@TigraineMantear) reported
@daylyle @PrimeVideo You're doing the Creators work!
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K B
(@therealkenan) reported
@Yellowstone @paramountplus @PrimeVideo I bought season 4 on Prime so I can watch it after work each week. Why can’t I watch episode 3? I don’t use Philo. I pay for paramount+ and Prime. I did BUY the entire season already. It should be available to me.
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Hot Sauce Steve
(@hotsaucesteve7) reported
@Syheilogu @TheWheelOfTime @PrimeVideo Most Prime shows drop 12 GMT. I know when the Boys season 2 was out I could watch 7pm Thursday night. Really really hoping this is the same as I do not want to wake up at 4am on Fridays to watch before work.
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⦿ Alex
(@alexhorre) reported
from
Stockholms Kommun, Stockholm
@PrimeVideo I think you have a billing bug in Sweden when you launched Prime. How do I fix this? You keep blaming my card.
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SCARRBELLY-5k
(@ScarrbellyBc) reported
from
New Castle, Pennsylvania
@zammit_marc love what you do if you need a bad guy good guy in your films I’m here my movie 🍿 is out on @PrimeVideo called “Worst Christmas Ever” I have a music video in the film ready to work 💪🏼🧩
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The Bard of The Red Hand
(@redhandbard) reported
@PrimeVideoAUNZ @LezbiNerdy @gather_town That’s awesome! But we can’t help but notice a lack of official listing for languages on the page for the show in the PrimeVideo app. I question the efficacy of this when we don’t know if Korean will be available for the show. Even just subtitle confirmation would be lovely!
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ash
(@thescarecrowley) reported
@springlocke @InvincibleHQ @PrimeVideo i havent seen much about the plot adaptation quality but the character design adaptation is *chef kiss*
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Charles Lockerman
(@Lucky4583) reported
@AppleTV could you please update the app so that like @netflix and @PrimeVideo starts next episode when one ends? It annoying to have to manually select each episode. Please fix this!
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ganesh
(@ganesh47117186) reported
@realmeTechLife @realmecareIN @MadhavSheth1 why is primevideo not available for #realme4ksmartgoogletvstick on playstore? How r we suppose to update it to latest version? The pre-installed primevideo app is really old, Dolby 5.1 is not working via primevideo app on
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Mohit Khajuria
(@MohitKh71197260) reported
@realmeTechLife @realmecareIN @MadhavSheth1 why is primevideo not available for #realmetvstick4k on playstore? How r we suppose to update it to latest version? The pre-installed primevideo app is really old, Dolby 5.1 is not working via primevideo app on #realmetvstick4k
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Keith
(@akooldude25) reported
@d3vr0duhhh @PrimeVideo The fact that they had to throw that in because the writing was so awful and full of loopholes that they had to try and explain themselves! “Oh it wasn’t obvious to you guys?? Lol here let me tell you.” I CANT DEAL! No wonder prime is so low in the streaming ranking
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Raines
(@PokerJunkie440) reported
@Yellowstone @ShaneSmithMusic Problem is you’ve made it too damn difficult to watch. We purchased the entire season 4 on @PrimeVideo and we are not able to watch it. I’ve never had this much trouble watching something I paid for. I want my money back.
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Paul, fils de Poséidon🏳️🌈🧜🏼♂️🔱
(@pauleliehein) reported
@everythingloria @withloveonprime @PrimeVideo Can’t help but wonder why there’s all of these couples and this one lonely guy😭😭
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Hannah Lea
(@HannahL74916713) reported
@TheWheelOfTime @PrimeVideo I booked the day of work so I can binge the second it airs
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Scott Jackson
(@scottjack79) reported
@thepinkponce @PrimeVideo Walked past those screens the other week, the quality on the picture is insane for the size of them
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i will never forgive robin hobb
(@FantasyTalk_) reported
@BBGreenSedai @area53uk @PrimeVideo Stomach trouble is always the way out
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The Gerbil Horde
(@Gerbil_Horde) reported
@TheWheelOfTime So how does this work oh Tweeter of Chaos? Is this 5 simultaneous streams from 5 creators and “choose your poison” or is it organised so they’re all together in one stream or on @PrimeVideo 👀 #StayGerbil 🐹 #TwitterOfTime #TheWheelOfTime
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Anil Kishan Zutshi
(@anil7kishan) reported
@PrimeVideo I have issues with my Amazon prime video Account
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Armbro19
(@armbro19) reported
@PrimeVideo Part 1: stumbled across a weird issue. I rented Lamb on Prime👍🏼👍🏼👍🏼 good movie. Had to turn on subtitles. As expected. However it affected my Xfinity beta stream app. CC was defaulted on for every channel. Manually turned off but defaulted back.
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Human Ginger (He/Him BLM)
(@aginjacana) reported
@PrimeVideo I’m just wondering if there is an issue with this weeks @bbcdoctorwho episode. I have the season pass and the first two episodes were available the next morning but episode 3 isnt?? What happened?! 😩🤓🙏
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xBCrafted
(@xBCrafted) reported
Anyone else having issues with @amazon @PrimeVideo lately? Can stream 4k video on other tv apps, but prime video buffers every few seconds.
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L B
(@niqaistwitt) reported
@PrimeVideo @RachelBros @MaiselTV Why is there no issue with her playing a Jew
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Salty Betsy
(@BetsySalty) reported
@karasundlun @WWIIFoundation @PrimeVideo I watched Above and Beyond last night and enjoyed the whole thing. Great work keeping the story alive. For those that have not watched it yet, be sure you do.
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Big Al
(@itjeepguy) reported
@PrimeVideo Am not sure if there’s been a change on your end however streaming quality in the last month is very poor despite a connection download speed of 300Mbps+.
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Luiza Dumitrescu
(@luizaeles) reported
@PrimeVideo quick one on the IMDBTv films(with ads) on Prime. Picture in Picture mode works fine while the film is playing, but when it comes to the ads, it stops and need to go in full picture for ads to play, film to resume. Is that one for IMDB to fix or can you do it? Thx
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Michael
(@mtk9899) reported
from
Oakville, Ontario
@CraveTVHelp why cannot We cannot watch #DexterNewBlood thru your terrible streaming service??? No problems with @netflix or @PrimeVideo ?? Step up your game! Dexter finished = subscription finished
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Dana K
(@danak2) reported
@thosesomedays @PrimeVideo There were some issues with the video quality for the episode on AMC+. I wonder if Amazon is waiting for a corrected version?
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@dgodward
(@dgodward3) reported
@PrimeVideo @TheWheelOfTime Yes! I need to know if I need the day off from work or not!
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Jesse Bush
(@Jadenewt) reported
@CBR Love the show, but hate watching anything on @PrimeVideo their UI is terrible, so bad it makes Netflix look good. These streamers really need to learn to present their content in a better fashion and allow users to "shoo away" unwanted content.
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ZombieNights
(@ZombieNights2) reported
@xenomorphing426 @PrimeVideo @AlienAnthology That dude from Comcast must have went to work for Prime.