Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: sign in, buffering and playback issues.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 12: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 04:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Sign in (27%)
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Buffering (27%)
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Playback Issues (22%)
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Crashing (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Needham |
Video Quality | |
 Åkarp |
Crashing | |
 Metz |
Crashing | |
| Westland |
Crashing | |
| Des Moines |
Buffering | |
| Buena Park |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Meghan Lewis
(@MeghanL85420711) reported
@JKCorden @BettyWho @PrimeVideo Do us a favor and stay away from NYC. On behalf of all servers, bussers, bartenders, hotel staff. We don’t need your entitled aggression and hostility.
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@ZephyrRN1701
(@ZephyrNCC17011) reported
@PrimeVideo So, you guys have an outage? We can't get anything to play.
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Outspoken but nice
(@OutspokenNice) reported
@JKCorden @BettyWho @PrimeVideo He came to America and got rich now he’s humiliating restaurant servers. I won’t be watching his show anymore.
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Dave Downie
(@daviddownie17) reported
@wb1976 @PrimeVideo Yeah that’s one mate. The way he turns into the bad guy just felt so so ****. Was class watching him help the family then went silly
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Tweetarded
(@L1beralTears) reported
@PrimeVideo no reasonable person cares if there are black elves, or female dwarves, or a female lead. all that is fine as it has been for decades. the problem is the horrendous writing, diorama sized sets, continuity problems, inconsistencies all over, and the poor acting by most of the cast
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Trin 💙💙 in mourning
(@13astankova) reported
btw @PrimeVideo the line is "I erased you doctor" if you want to fix that
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saraseadi@
(@SeadiSara) reported
I can't access my account, the steps provided to the client don't work -translating from google brazil @PrimeVideo
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Honório, Renato
(@HonorioRenatoV2) reported
Hey @hbomax your TV app sucks! I have a Samsung Series 6… Netflix, YouTube and PrimeVideo work just fine.
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Dave Downie
(@daviddownie17) reported
Watched a film called “The Guest” last night. The first hour or so of it was brilliant and then it ended up becoming one the worst films I’ve ever seen. Actually so infuriating that I want @PrimeVideo to refund my £1.99.
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HoustonfromDallas
(@htownfromdtown) reported
@PrimeVideo your fast forward feature is absolutely atrocious. How bout u quit spending money on junk like LOTR flop and invest in a quality product?
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BrkWht
(@BrkWht) reported
@JKCorden @BettyWho @PrimeVideo Corden interviewed w/NYT and stated he ‘didn’t do anything wrong on any level’?? So why apologize? Apparently treating servers w/zero respect is acceptable?! I’m so disappointed in Corden. I thought he was prob a very nice man. Wrong! I’ll never watch him again. Total jerk.
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Dark Helmet
(@DarkHelmetRocks) reported
@PrimeVideo This was some of the worst writing I've ever seen. It was heartbreakingly bad. It generated no buzz because there was nothing here to love. Paper thin characters. Mediocre directing. This is how NOT to do a mega franchise
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Alice
(@Nurrr422) reported
@taylorswift13 @PrimeVideo hi taylor, i love you so much. I've been trying to reach you for days. please help me i am in a very bad situation. I can't afford the hospital expenses. please hear me..
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Dalisu Buthelezi
(@DalisuB) reported
@PrimeVideo can you help, apparently my email address is already registered, and I don’t know the cellphone number required 🤭
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sqrt-1
(@sqrtminus_1) reported
@ThePeripheralPV @PrimeVideo Really boring, everything is dragged out Yet ANOTHER streaming series with pacing problems
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Craig Smith
(@sm39986941) reported
@PrimeVideo Worst sword fight I have ever seen
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Eva Frank
(@EvaFrank84) reported
@chrissyteigen Please start with @PrimeVideo ! Their interface is the worst. One of the reasons I barely use it.
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Alice
(@Nurrr422) reported
@taylorswift13 @PrimeVideo hi taylor, i love you so much. I've been trying to reach you for days. please help me i am in a very bad situation. I can't afford the hospital expenses. please hear me...
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Okyanus
(@Deniz_Ege00) reported
@PrimeVideo PLEASE FIX UR DUMB **** GLITCH ITS ANNOYING AF WHEN I GET OUT AND JUST START WATCHING THE THING IT OPENS IT AS AUDIO DESCRIPTION USING A S20FE BRAND NEW
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Ocelótl ***** 🇦🇺🇸🇻
(@calvareg65) reported
@PrimeVideo This was probably the worst scene in the show. Númenóreans didn't need training, they were already the mightiest kingdom in Middle Earth. But these incompetent writers and showrunners transformed them into sooks
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Sir William Edward Charles Crawford Hawn
(@neozebus) reported
@amazon @alexa99 @PrimeVideo ok that should work for Alexa so far
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GRIMM_1987
(@garynicholl1987) reported
@PrimeVideo had an issue, talked to support and been told hopefully the issue fixes itself…. Seriously
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Jane Hodges
(@janiacthemaniac) reported
@discoveryplus what’s up with the constant buffering??? Very annoying. Not to mention having to sign in everytime. Be like @PrimeVideo and get a bar code. Thx!
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Gary Bradski
(@grbradsk) reported
@PrimeVideo @GreatDismal Awesome show so far. A real female lead who actually, GASP, has some flaws, doesn’t hate men and triple gasp, needed male help!
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Kristian Meller
(@kristianmeller) reported
@ThePeripheralPV @PrimeVideo @ChloeGMoretz Did they fix it so the stutter is gone? Will it play at 24.000Hz instead of 23.976Hz?
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Timothy
(@Timothy4186) reported
@JKCorden @BettyWho @PrimeVideo Will you PLEASE stop being a boorish oaf toward hard-working restaurant servers.
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ch4r10t33r
(@ch4r10t33r) reported
Why can't I view #ThePeripheral from a web browser? It seems to work only from mobile or tablets! @PrimeVideo?
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Piyush Joshi
(@piyushinbox) reported
@Motokoayoama @L1beralTears @PrimeVideo almost everybody guessed who Sauron was weeks ago, when the makers shoved him in scenes with Adar where Adar raises an eyebrow asking who he was? If I’d want to stay clear of trouble why would I acquaint myself with my enemy.
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Ken Mc
(@KenMc40977917) reported
@PrimeVideo pity I cannot watch an of my favourites, I keep getting a something went wrong message and the circle of death, tried trouble shooting but still not fixed.
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m'elanie 🍑
(@0chillsharding) reported
@thepeachesfly fix this @PrimeVideo