Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tampa |
Playback Issues | |
| South Bend |
Crashing | |
| Naples |
Sign in | |
 Maidstone |
Playback Issues | |
 Gustavo Adolfo Madero |
Crashing | |
| Phoenix |
Video Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Warren E. Honcho - Mike's brother
(@Warren_Honcho) reported
@PrimeVideo You cut us off in the middle of a movie EXACTLY at 48 hours from rental. My kids work and this was the only time we could finish Jumanji. Will let the 30 day free trial expire and won't be renting any more movies. BS. #AmazonPrime #PrimeVideo
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Shreyanpilla
(@shreyanpilla) reported
@PrimeVideo Why is Harry Potter and the deathly hallows part-1 and 2 not available..... We started the series and now when we need to complete the last 2 movies it is not available... Please take action regarding the problem....
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AuthorScottPaulson
(@AuthorSPaulson) reported
@PrimeVideo Not to judge but... that's the trouble with the current times. Waaaaay too much judging of people.🤔
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Brittany Walling
(@BrittanyWallin6) reported
Disappointed that @hulu and @PrimeVideo put Exterminate All the Brutes on the HBO extension- I can't help think that was to deter people from watching it & discovering the true history of America 🤔
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N9ne
(@HumbleN9ne) reported
@PrimeVideo is the worst and be stealing people money
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Keep the Faith
(@Thisizhowwedoit) reported
@PrimeVideo The worst ending.
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Michelle de Vera
(@eatwithmeesh) reported
@InvincibleHQ @PrimeVideo Will you please fix the sound editing? The dialogue is so quiet and every other sound effect is insanely loud. I’ve spent most of this amazing show adjusting the volume every fight scene... #InvincibleOnPrime
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Atul Pandey
(@AtulPan05906677) reported
@PrimeVideo Hello !! Sir Alex Ferguson - Never give in was supposed to be released internationally on May 31st. However, I don’t see it on my prime account. Please, help. I am dying to watch it asap.
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Gabe Curly
(@GabeCurly) reported
@DiscussingFilm Mortal Kombat Movie Reboot 2021 needs a new reboot! @PrimeVideo @netflix save us! please buy this franchise. Mortal Kombat is a terrible movie!
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Uncle K
(@K__Washington) reported
Fix y’all **** @PrimeVideo
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Mrs. White
(@MrsWhit94001389) reported
@PrimeVideo @prattprattpratt Chris Pratt is the worst. Pass.
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MollyGalt DoesNotConsent
(@MollyGalt) reported
@singular_wit @PrimeVideo The casting is terrible, most of them look in their 30s.
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Jamie
(@Jradzz) reported
@PrimeVideo America in a nutshell, girl has her college money stolen by mom so she drops out of highschool to work full-time and compete in a challenge with a dozen other sociopaths to win some money ran by the ***** cops/district judge.
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aloof
(@JoelMBecker) reported
Wrath of Man is terrible. Guy Richie doing a Michael Mann impersonation. Woof. I want my $20 back. #WrathOfMan @PrimeVideo
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Brendan
(@brendanchance) reported
So #cable maybe not awful, right #HBOMax ? @disneyplus @PrimeVideo @netflix now would be a good time for your Twitter feed to make jokes.
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Brittany Walling
(@BrittanyWallin6) reported
Disappointed that @hulu and @PrimeVideo put "Exterminate All the Brutes" on the HBO extension- I can't help think that was to deter people from watching it & discovering the true history of America 🤔
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Troy Hamelin
(@TroyHamelin) reported
@PrimeVideo why are all the original seasons of @topgear on Amazon prime but unavailable to watch?? Please fix this as I need my @thegrandtour temporary dose of awesomeness.
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MANASI
(@manasie) reported
@AmazonHelp Dear PrimeVideo, Your team seems incompetent if they haven't yet resolved the issue. -Your Subscriber #KoiJaaneNa
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Badal Arora
(@iambadal4u) reported
My @PrimeVideoIN tv app sign in problem..even after entering code..it does not get updated..my tv is #compaq 43inch smart android tv. Pls help.. #primevideo
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Toni Perreira
(@babadgirl) reported
@PrimeVideo Hidden Orchard Mysteries has closed caption from another show. Have complained about this for almost a year. Why no fix yet?
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Heather
(@heatherrrrr95) reported
Hey @PrimeVideo you better renew Panic or we are gonna have an issue
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jeetsi eve 🐣
(@oojaanejaana) reported
@ishqvalalove @TheRashamiDesai @PrimeVideo get help
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👷🏻♂️طـلال
(@binjarallh22) reported
from
Riyadh, Minţaqat ar Riyāḑ
@PrimeVideo the subtitles doesn’t work !!!!!!
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metrolondondelta
(@metrolondondel1) reported
Malcolm: So how exactly did you crash your car? Jessica: Well, we were driving but there was a deer in the middle of the road that Gil didn't notice so I said, "Gil, deer!" Malcolm: And you said...? Gil: "Yes, sweetheart?" #SaveProdigalSon #WaitAndHope @netflix @hulu @PrimeVideo
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Chris Lewis
(@The_PiecesFit) reported
@PrimeVideo I just started and I'm hung up on the fact that Abby died playing the game at 17 years old. Then the sheriff goes to visit her best friend a year later, Myra, says that she drinks all day on her days off to cope... age issue ??? 🤨
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Jessica Lands
(@saunders_jess) reported
@PrimeVideo can you plz fix the background noise vs dialogue volume on your shows 🙌🏻 I hate having to watch originals with subtitles
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BEE CICCONE ❌💋☕📝😴
(@ineedacoffeeplz) reported
Why is the quality of @PrimeVideo always so crap???? It's very frustrating trying to watch something, and having to constantly change the connection to get a decent picture
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SciFiStudio
(@StudioSci) reported
@Rolan1Michael @PrimeVideo Wait…really? Okay we gotta fix that man lmao
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10sproMark
(@10Spromark) reported
from
Richardson, Texas
@PrimeVideo @rolandgarros why is French Open not listed, at all, on Amazon prime? Even searching for tennis in prime does not bring it up. Other sports events are listed as ‘upcoming’ but not the French Open. Is this on my end? Please help.
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𝔗𝔦𝔱𝔬
(@x____x__x_x) reported
@Jason4Liberty @PrimeVideo I didn't used to get the error though, it just randomly started for unknown reasons.