Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
May 25, 4:50 AM GMT+5:30	0	0
May 25, 5:10 AM GMT+5:30	0	0
May 25, 5:30 AM GMT+5:30	0	0
May 25, 5:50 AM GMT+5:30	0	0
May 25, 6:10 AM GMT+5:30	0	0
May 25, 6:30 AM GMT+5:30	0	0
May 25, 6:50 AM GMT+5:30	0	0
May 25, 7:10 AM GMT+5:30	0	0
May 25, 7:30 AM GMT+5:30	0	0
May 25, 7:50 AM GMT+5:30	0	0
May 25, 8:10 AM GMT+5:30	0	0
May 25, 8:30 AM GMT+5:30	0	0
May 25, 8:50 AM GMT+5:30	0	0
May 25, 9:10 AM GMT+5:30	0	0
May 25, 9:30 AM GMT+5:30	0	0
May 25, 9:50 AM GMT+5:30	0	0
May 25, 10:10 AM GMT+5:30	0	0
May 25, 10:30 AM GMT+5:30	0	0
May 25, 10:50 AM GMT+5:30	0	0
May 25, 11:10 AM GMT+5:30	0	0
May 25, 11:30 AM GMT+5:30	0	0
May 25, 11:50 AM GMT+5:30	0	0
May 25, 12:10 PM GMT+5:30	0	0
May 25, 12:30 PM GMT+5:30	0	0
May 25, 12:50 PM GMT+5:30	0	0
May 25, 1:10 PM GMT+5:30	0	0
May 25, 1:30 PM GMT+5:30	0	0
May 25, 1:50 PM GMT+5:30	0	0
May 25, 2:10 PM GMT+5:30	0	0
May 25, 2:30 PM GMT+5:30	0	0
May 25, 2:50 PM GMT+5:30	0	0
May 25, 3:10 PM GMT+5:30	0	0
May 25, 3:30 PM GMT+5:30	0	0
May 25, 3:50 PM GMT+5:30	0	0
May 25, 4:10 PM GMT+5:30	0	0
May 25, 4:30 PM GMT+5:30	0	0
May 25, 4:50 PM GMT+5:30	0	0
May 25, 5:10 PM GMT+5:30	0	0
May 25, 5:30 PM GMT+5:30	0	0
May 25, 5:50 PM GMT+5:30	0	0
May 25, 6:10 PM GMT+5:30	0	0
May 25, 6:30 PM GMT+5:30	0	0
May 25, 6:50 PM GMT+5:30	0	0
May 25, 7:10 PM GMT+5:30	0	0
May 25, 7:30 PM GMT+5:30	0	0
May 25, 7:50 PM GMT+5:30	0	0
May 25, 8:10 PM GMT+5:30	0	0
May 25, 8:30 PM GMT+5:30	0	0
May 25, 8:50 PM GMT+5:30	0	0
May 25, 9:10 PM GMT+5:30	0	0
May 25, 9:30 PM GMT+5:30	0	0
May 25, 9:50 PM GMT+5:30	0	0
May 25, 10:10 PM GMT+5:30	0	0
May 25, 10:30 PM GMT+5:30	0	0
May 25, 10:50 PM GMT+5:30	0	0
May 25, 11:10 PM GMT+5:30	0	0
May 25, 11:30 PM GMT+5:30	0	0
May 25, 11:50 PM GMT+5:30	0	0
May 26, 12:10 AM GMT+5:30	0	0
May 26, 12:30 AM GMT+5:30	0	0
May 26, 12:50 AM GMT+5:30	0	0
May 26, 1:10 AM GMT+5:30	0	0
May 26, 1:30 AM GMT+5:30	0	0
May 26, 1:50 AM GMT+5:30	0	0
May 26, 2:10 AM GMT+5:30	0	0
May 26, 2:30 AM GMT+5:30	0	0
May 26, 2:50 AM GMT+5:30	0	0
May 26, 3:10 AM GMT+5:30	0	0
May 26, 3:30 AM GMT+5:30	0	0
May 26, 3:50 AM GMT+5:30	0	0
May 26, 4:10 AM GMT+5:30	0	0
May 26, 4:30 AM GMT+5:30	0	0
May 26, 4:50 AM GMT+5:30	0	0

May 25: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 11:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (33%)
Buffering (24%)
Crashing (23%)
Sign in (16%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Canyon Lake	Buffering	1 hour ago
London	Buffering	4 hours ago
Philadelphia	Video Quality	7 hours ago
Kigali	Playback Issues	8 hours ago
Red Deer	Playback Issues	9 hours ago
Perth	Crashing	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

Rick schwartz (@RichardSchwartz) reported 57 seconds ago
@Bgordo92 @NASCAR @PrimeVideo I had absolutely no problem must of been your internet connection and there is no need to record they archive all the races for you and keep them for months.
Mattdormayne (@Mattdormayne) reported 4 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Het off that wal mart WiFi. I had no issues
👑KingJHip ⚾️ (26-27) 🚛🏁🏁 🦁🥉 (@KingJHip) reported 5 minutes ago
@familybaptisttn @NASCAR @PrimeVideo I'll say one thing for Prime. Maybe offer a video quality option? Not everyone can constantly run 1080p. Seems like it decides it will either be 1080p or 480, but maybe you can normally get 720p. Just want to offer a middle ground for people, no need for arguing.
Sballard12 (@Sballard121) reported 6 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Thats an internet issue not a prime issue, mine had absolutely zero issues at all but then again I have the fastest and highest internet offered through Verizon so its Definitely ur internet that caused the issue
Brandon the Chat-Killer (@ileftmyheartt) reported 6 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bro. My feed was flawless
Alex (@alexfrompa_) reported 6 minutes ago
@familybaptisttn @NASCAR @PrimeVideo No problems on my end at my grandmothers and she even has a pretty slow bandwidth. Not sure what your issues could be.
Sean D. Glidewell (@Sglidewell2412) reported 7 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem . I didn’t have any of that happen.
Andrew Justin (@COSportsNut) reported 9 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Sounds like an internet issue my guy. Perfect picture here
Willam F.(ella) Sherman (@legatronbates) reported 11 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Fix your ****
Kyle Markowitz (@IAMKM85) reported 16 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Had zero issues, your watching experience is based off your internet connection. If they watched it im sure they wouldnt have a problem, they most likely have the best there is to offer.
Melissa Seekins (@msplatinum78) reported 21 minutes ago
@Bgordo92 @NASCAR @PrimeVideo We didn’t have any issues. Was in your internet connection maybe?
kristin. (@kngibbons) reported 21 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Never had any issues on my end. Sounds like a you problem.
NoToRiOuSJT_48 (@NoToRiOuSJT_48) reported 21 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Absolutely no issue here
Kevin Moon (@_KevinMoon) reported 22 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Sounds like your internet provider and and equipment to me. I didn't have any of those issues! I thought it was a great production.
daniel copeland (@k8z71) reported 22 minutes ago
@familybaptisttn @NASCAR @PrimeVideo I have had not one issue with prime.
JayTee Torres (@cupofjaytee) reported 23 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Didn’t have one problem lol
Ryan Spangler (@Spangler004) reported 24 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Sounds like that’s on you bud. No issues with anyone else I’ve seen including myself. Try crying less so your tears don’t ruin any equipment
rolladoe (@rolladoe) reported 26 minutes ago
@Bgordo92 @NASCAR @PrimeVideo I had the race on earlier before the green flag… I went outside to work on the yard. Came back to the tv and unpaused it hoping I can watch the pre race stuff for Kyle Busch… naw took my straight live right before the green flag. Had to go to X to watch pre race. Nonsense
Ryan (@ManOfSteel388) reported 27 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Your connection sucks. I've had zero problems with this broadcast. Might need a new modem or router
Sean Huggins (@SeaHuggi) reported 31 minutes ago
@Bgordo92 @NASCAR @PrimeVideo I had 0 issues. Maybe you’re stolen internet isn’t as good in your mom’s basement as you think it is.
Uncl3 Bub (@Uncl3Bub) reported 34 minutes ago
@Bgordo92 @NASCAR @PrimeVideo No issues for me the entire race..
SocMediaIsSometimesOk (@socmediaisdumb) reported 35 minutes ago
@Bgordo92 @NASCAR @PrimeVideo I have been pausing the race all day. And hasn’t buffered once. I should upgrade from dial up. But the announcers (except for Dale Jr) are just plain awful
Brian (@2noodleking) reported 38 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Prime is the worst
CRAIGO (@CRAlG0) reported 39 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Perfectly fine for me. No issues whatsoever.
Joe (@WickedJ8) reported 39 minutes ago
@djkfineart @NASCAR @PrimeVideo Sounds like your internet cant handle the quality, turn it down
Danny Brown (@dannybrown805) reported 41 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Not a single issue with prime. No lagging. Seems like you need better internet.
keith🦖 (@klnascarfan) reported 45 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Fix your wifi
BG (@Gene_Racing) reported 47 minutes ago
@Bgordo92 @NASCAR @PrimeVideo My feed has been perfect. Sounds like you have an internet issue.
jat (@jat50777552) reported 53 minutes ago
@Bgordo92 @NASCAR @PrimeVideo I was actually impressed I had no issues
Roberts Sports Show (@RobsSportsShow) reported 59 minutes ago
@Bgordo92 @NASCAR @PrimeVideo actually with prime video you can pause, you can rewind. I had my paused for about an hour and was able to resume. Again that's a you issue. You did it too youself. Not a NASCAR issue, that is a you issue.