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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (31%)
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Buffering (25%)
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Crashing (22%)
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Sign in (18%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brookline |
Crashing | |
 Derby |
Playback Issues | |
| Brattleboro |
Playback Issues | |
| Plainfield |
Sign in | |
| Villa Rica |
Playback Issues | |
 Bad Mergentheim |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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3C Días
(@3cdias) reported
@karinagw @bbsvgs @PrimeVideo So that's an explanation to why the series is incongruent with the trilogy and the universe of Tolkien as a whole. What you said is no defense, is the explanation of an absolute failure. But again, it has nothing to do with the original work. This galadriel won't become the other
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Andy Pryce
(@AndyPryce12) reported
@MrJamesMay @PrimeVideo The crash 🤯
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Christopher Murphy
(@TropStorm02) reported
@NFL This is insane. @DIRECTV Every year same fricken joke. Give Sunday ticket to @PrimeVideo - a company that we can trust to work.
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hendersonbill39@gmail.com
(@hendersonbill31) reported
@BrynMez @PrimeVideo I think he meant that she would bring more elves not that they were already there. I'm not defending the show. It's garbage. Elves can work all day without tiring unless the plot requires Galadriel to go back home and get on a ship. I fell asleep in the middle of the episode.
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TallPaul
(@bigtallpaul) reported
@MrJamesMay @PrimeVideo I crashed into a tree once, told everyone in the pub a tree is the worst thing ever to crash into, I’ve changed my mind a cave wall is, tree now 2nd, sorry mr🌳tree🌳
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Big House Mouse
(@CrislerMouse) reported
@richeisen @PrimeVideo @Saints Unfortunately it’ll be 9 after today. Saints defense is a terrible matchup for the Bucs offense.
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Cathy
(@thecathy926) reported
Very weird - I can watch @PrimeVideo on my phone and laptop but the app on my Apple Tv is not working. It doesn't even open. I uninstalled it, reinstalled it, and unplugged apple tv. Not sure why it won't work.
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1337 Mike
(@1337Mike1337) reported
@WilliePStyle @PrimeVideo Worst internet provider ever.
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hendersonbill39@gmail.com
(@hendersonbill31) reported
@Pjelker @rookie_on3 @PrimeVideo I don't remember him lying about anything. It's actually one part of the show that isn't completely awful.
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ANN SPOYER NYC
(@annspoyer) reported
@WhatsApp @PrimeVideo Hey, I lost my phone and cannot get into my Whatsapp account Can you please help me?
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ANN SPOYER NYC
(@annspoyer) reported
@WhatsApp @PrimeVideo @Giannis_An34 Hey, I lost my phone and cannot get into my Whatsapp account Can you please help me?
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SteveO🏈
(@SteveBrosseau) reported
@PrimeVideo please buy Sunday Ticket and fix this god forsaken @DIRECTV product #fuckdirectv
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jr.akash45
(@jr_akash45) reported
@WhatsApp @PrimeVideo @Giannis_An34 Sir my WhatsApp number is banned please help me please unbanned it 6399782965
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namita singh
(@namita22singh) reported
Not able to renew my amazon prime membership. Not expected this type of problem from amazon . Pathetic @amazonIN @amazon @PrimeVideo .
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Angry Fang
(@AngryFang123) reported
@WhatsApp @PrimeVideo @Giannis_An34 Pls help me
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Jared Says
(@JaredMagid) reported
@PrimeVideo hey there - I can’t seem to download movies I’ve bought. Is there an easy way to get support or is this a common issue?
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Charles Masefield
(@CharlesMasefie1) reported
@MrJamesMay @PrimeVideo That car crash made me shudder just watching it. I hope you're fully recovered.
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Stepney_Strollers
(@Stepneystroller) reported
@PrimeVideo hey, why does the app keep asking me to make sure I'm logged in as the same avvount I'm using on the Web? I only have one account it it keeps saying g it's a vpn issue. Really starting to be a hassle now as I can't watch anything. Nothing has changed so why the hdache
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SAMAILA HARUNA
(@HaroonerIshmael) reported
@mayemusk @LOTRonPrime @PrimeVideo Good Day My Role Model Pls For The Sake Of God Assist Me With A Little Charity No Matter How Small Is. I'm poor and I have a sickle cells disease always my body needs blood transfusion. Now I'm In Terrible Situation because I have nothing to rely on myself. May God Bless U Richly
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3C Días
(@3cdias) reported
@karinagw @PrimeVideo Galadriel was married already in the first age. We are in the second. I'm not the one with problems about time perception. It's the writers of this nonsense.
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Mavis Hamhead
(@MayHamilton14) reported
@PrimeVideo Any idea why my App won't work? Been 4 days of reinstalling/rebooting my router. All other apps working.
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🌸
(@jastheejedi) reported
FIX YOUR APP. I can’t watch rings of power 😡 @AmazonHelp @PrimeVideo
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PAXMESSIAH
(@paxgraham) reported
@PrimeVideo @LOTRonPrime And the ratings drop? Going beyond just abusing a legacy now eh. You cannot fix That which was not broken, Not all things that glitter Can be passed off as Tolkien. The irony that the dwarves are the best part of the show. & Disa ,although non Tolkien , Tops the lot.
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Rivahe
(@Rivahe00) reported
@LOTRonPrime @PrimeVideo GUYladriel is the worst thing of the series.. she has a constant ***** face.. could they not have cast someone else with a bit of talent?
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Faster_pussycat
(@Sophie59756614) reported
@virginmedia @AppleTV @PrimeVideo Virgin media keep blaming your TV services for poor quality streaming, would any of you care to comment because my friends with BT and her services are fine
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Bill
(@MANN1SHBOY) reported
We could provide the world with free energy if we simply fitted a generator to Tolkiens grave with the amount of spinning inside of it due to what @PrimeVideo have done to his life’s work. Such a boring, dull series. 😣 #RingsofPower
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Matt Lawrence
(@mattlawrence629) reported
@MrJamesMay @PrimeVideo Just caught it, the crash looked painful. Glad to see your alright. #bimlives
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Cinta0616🧜🏾♀️👩🏾⚕️
(@ambitieux_cinta) reported
@Brandon19085550 @PrimeVideo I exited out and one of the games came back but it was just repeating loop. Eventually just got the same error message.
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Taran.
(@Taran_washere) reported
@JKCorden @BettyWho @PrimeVideo I know you won't see this but there is a crisis in Iran and iranian people are in need of help. As a big celebrity i thought you could help us spread the word. A 22 year-old girl was killed after being arrested for "not wearing proper hijab" Pls if you can check out #مهسا_امینی
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The Gospel According to Brandon
(@NowhereBlander) reported
.@PrimeVideo - we have the worst, least-reliable @NFL stream ever!! @DIRECTV - hold my beer