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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Brisbane Crashing 1 hour ago
Oceana Crashing 3 hours ago
Los Angeles Sign in 6 hours ago
Midlothian Sign in 10 hours ago
Township of Evan Crashing 12 hours ago
Brighton Buffering 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • inamdar_nida
    Nida Inamdar (@inamdar_nida) reported

    @PrimeVideo worst dubbing and sound of Game changer (Hindi) @AlwaysRamCharan

  • Josh_Pactor
    Josh Pactor 🎗️ (@Josh_Pactor) reported

    Yes. Absolutely. @PrimeVideo 's decision here is literally the worst. The show's original charm stands on its own.

  • ifritsorcier
    XP (@ifritsorcier) reported

    it could work as animated… or live action…. i can get a pitch bible together @netflix @PrimeVideo

  • terrible_good
    Good And Terrible (@terrible_good) reported

    @martinamcbride @ACMawards @PrimeVideo Terrible

  • AjayPrabhu55
    Ajay prabhu (@AjayPrabhu55) reported

    @PrimeVideo @AmazonHelp why voice difference in prime is so weird when there is some ad or music plays in btw movie it plays very loud but same volume for other portion of movie seems low. We need to keep on adjusting volume it's frustrating. Can you fix this?

  • DraGoon1988
    DaGon🔞 (@DraGoon1988) reported

    @PaulRaiiin15 @LVMandM9onPrime @PrimeVideo I dont see the Deck of Many Things making an appearance in the animated series since that's specific to D&D. They COULD make their own unique version but it might not work the same way as in the campaign.

  • joan_bentivegna
    Artsyjoan (@joan_bentivegna) reported

    @PrimeVideo Husband said it's awful.

  • LittleF13678220
    Little Fan (@LittleF13678220) reported

    @1Nerddragondad @LVMandM9onPrime @PrimeVideo No one forces ypu to watch it, no one forces you to comment here, so this **** problem is on you only.

  • st5ifud
    Simping minion (@st5ifud) reported

    @readandracex @soldaicris @PrimeVideo thats the worst.imagine 8 weeks waiting like so much could happen in 8 weeks,thats such a waste of time

  • AceRumble
    Ace Burton (@AceRumble) reported

    @ZukNach @PrimeVideo I tried this but unfortunately no luck, maybe my model is defective. Thanks for trying to help, tho.

  • KyleMartin191
    Kyle Martin (@KyleMartin191) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Fix the feed!!! Skipping, quality changes...

  • WILDMANBS
    Brandon (@WILDMANBS) reported

    This @NASCAR on @PrimeVideo is just terrible! Very pixelated, skipping, looks nothing like 4k, and a constant blur! Looks like its in 780p at best! Do Better!

  • JeffMiller63976
    HappiG!! (@JeffMiller63976) reported

    @PrimeVideo Sorry couldn't finish it! Terrible show, Cage was a horrible lead and that forced NY accent is terrible. Dumb.

  • iam_judedavies
    Jude Davies (@iam_judedavies) reported

    @PrimeVideo @PrimeVideo I’m having issues with my account. Can’t even reach your customer care

  • James___Y
    James Y (@James___Y) reported

    @PrimeVideo @amazon You've made a horrible decision to cancel the Gero Stargate vision. You've slapped fans in the face, and your eventual reboot won't get half the support. I was already concerned about the quality of a new Stargate, but with Gero and some of the original creators I was hopeful.

  • JM4LISD
    Social-Identity-Thief (@JM4LISD) reported

    @PrimeVideo Not terrible, yet. Not so engaging I feel chained to my seat in front of my screen.

  • BucsReportNFL
    Bucs Report (@BucsReportNFL) reported

    @koufaxthegreat @PrimeVideo Exactly what issue are you taking up? Or are you just another insecure, angry white boi?

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @AmazonMGMStudio @PrimeVideo - Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

  • Drew_Sully
    Drew (@Drew_Sully) reported

    @SNYtv @PrimeVideo please fix the issue where you leave me on "stay tuned" while multiple innings pass. It's been happening for months.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doing the same will work for you? #SaveStargate

  • ghartman02
    Greg Hartman 🇺🇸 (@ghartman02) reported

    @GarrettSmithley @PrimeVideo I just cannot get it to work. A few hours ago, I went on Amazon, clicked the NASCAR thing watched some rain delay, but now it's just a spinner.

  • HeyGauravHere
    Gaurav Gupta (@HeyGauravHere) reported

    Prime Video app on any smart TV is just constantly buffering and won't play anything. 😩 Anyone else having this problem? So frustrating! 😠 #PrimeVideo #TechSupport @PrimeVideoIN

  • melyandsam
    Sammy D. (@melyandsam) reported

    @PrimeVideo Spider‑Noir really said: What if the story doesn’t match AND the hero looks 20 years too old?” Bold choice. Didn’t work.

  • peninsuladad
    Peninsuladad (@peninsuladad) reported

    @martinamcbride @ACMawards @PrimeVideo You are anti America and pathetic broken moldy oldie with no future left

  • alanbarcoff
    AL The Governor!! (@alanbarcoff) reported

    @kevp720 @SportsonPrime @PrimeVideo I don't need, or want to convince you. Facts are facts, maybe go to school for this type of work and you would see CLEARLY what I am talking about. Thank you.

  • FlamingFurry
    fiery storm fox (@FlamingFurry) reported

    @PrimeVideo First off, the Amazon music app on Xbox LIVE is absolute garbage and dashboards you every single time you try to start a damn song, you guys need to update the app and fix it ! #FIXITAMAZON ! My next comment is important, it'll be in the reply to this. You best read it.

  • Plankton445140
    Plankton, PhD (@Plankton445140) reported

    @Jack2LOneill Maybourne we need your help, thats how desperate we are @PrimeVideo @AmazonMGMStudio

  • chrisquintano
    Chris Quintano (@chrisquintano) reported

    @PrimeVideo Too bad they are terrible in both formats

  • Dylli0
    Dylan (@Dylli0) reported

    @PrimeVideo Whoa. It looks terrible in color.

  • Confusedsooul
    OG (@Confusedsooul) reported

    @NetflixIndia @PrimeVideo @etvwin 65/n - #Peddi (4.5/5) A Blockbuster commercial cinema which wants you to travel with Peddi in his pursuit of identity. Charan&ARR work in tandem to lift the film from falling into oblivion. Jahnavi role was problematic but they wanted some dance steps to get some money & whistles