Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/28/2026 05:15

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesClark Fork Video Quality
United StatesLexington Playback Issues
United StatesSlidell Buffering
AustriaVienna Video Quality
United StatesKillen Sign in
United StatesQueens Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • dralejo2k Alex (@dralejo2k) reported

    @PrimeVideo The Worst Person in the World.

  • M4tty1ce Matty Ice (@M4tty1ce) reported

    @PrimeVideo Me also it god awful.

  • LGB_1962 Lloyd (@LGB_1962) reported

    Just finished #clarksonsfarm2 Superb, three takeaways from this. 1. Farming is hard, supermarkets and government don't help. 2. West Oxfordshire District Council are vindictive arrogant tw@ts @WodcNews 3. @PrimeVideo are absolutely spineless if they don't pick up season 3.

  • GollaVeeresh18T veeresh (@GollaVeeresh18T) reported

    @PrimeVideo Worst Amazon service

  • GollaVeeresh18T veeresh (@GollaVeeresh18T) reported

    @PrimeVideo @DeadRingers Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service

  • LauranneLex AAL (@LauranneLex) reported

    @Cosmosghost_ @PrimeVideo I guess I can understand why. If you’re not a select few series like Reacher or Lord of the Rings etc, it seems they do very little promo work 🙄

  • deepakp77297234 deepak patnaik💙 (@deepakp77297234) reported

    @IrfanSh64745893 @PrimeVideo I have the same issue from last 3-4 days.plz address.

  • vinnydelpirlo 🇺🇦⚫️Double Event⚪️🇺🇦 (@vinnydelpirlo) reported

    @PrimeVideo Why? It wasn’t that special. Wasn’t terrible. It just was.

  • GollaVeeresh18T veeresh (@GollaVeeresh18T) reported

    @PrimeVideo Worst Amazon service

  • Speedforce16A scott a (@Speedforce16A) reported

    @PrimeVideo @NFLonPrime She was awful

  • GollaVeeresh18T veeresh (@GollaVeeresh18T) reported

    @PrimeVideo @DeadRingers Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service

  • Mike87_United Mike (@Mike87_United) reported

    @rashfordjr_ @PrimeVideo Jadon Sancho literally spent 4 months in the mountains talking through his issues then came back and still scored before Gakpo..

  • uwulaze lazer (@uwulaze) reported

    @StG44_itisover @ONEChampionship @PrimeVideo Nah some fighters got in trouble

  • TaupeAvenger Taupe Avenger (@TaupeAvenger) reported

    Looks like @PrimeVideo doesn’t work with @TMobile home internet anymore. They think I’m watching through a VPN or proxy. Guess I’m going to have to pirate the content I pay them for.

  • manicheiam Maniche Gaur (@manicheiam) reported

    @PrimeVideoIN @amazon @PrimeVideo this is the worst app I have used inspire of being the best in the world with innumerable amount of money spent on the app. One cannot simply find the logout button on the app and post that one can’t login coz of 2step security being turned on

  • TooShortKas Kas (@TooShortKas) reported

    @rashfordjr_ @PrimeVideo all this work and it didn’t even happen

  • GollaVeeresh18T veeresh (@GollaVeeresh18T) reported

    @PrimeVideo @NFLonPrime Worst Amazon service

  • AnujKhokher82 Anuj Khokher (@AnujKhokher82) reported

    @PrimeVideo idiology Customer support means Confuse customer to the extent, he should not seek support. Worst UI experience. I will wait for my series till it come on Netflix.

  • anil_am22 Anil Gupta (@anil_am22) reported

    Stretched to 8 episodes of 1 hr each, 5 would have been better. Not sure why the investigating officer always has a problem with his family in every such thriller. @PrimeVideo @PrimeVideoIN #FarziOnPrime

  • Momto2_Cats MomToJust1Cat 🍊🇺🇸 (@Momto2_Cats) reported

    @PrimeVideo Why? Because it was one of the worst halftime shows ever?

  • JBS1955 Jeff S (@JBS1955) reported

    @rennaestubbs @dawnstaley @PrimeVideo Now I found it. Took almost 15 minutes to find so I missed a quarter of the show Prime Video needs to step up to the plate and solve this issue.

  • GollaVeeresh18T veeresh (@GollaVeeresh18T) reported

    @PrimeVideo Worst Amazon service

  • KingNothing2500 kingNothing (@KingNothing2500) reported

    @PrimeVideo It was terrible

  • GollaVeeresh18T veeresh (@GollaVeeresh18T) reported

    @PrimeVideo @Caradelevingne Worst Amazon service

  • leelonosnitch 💭 (@leelonosnitch) reported

    @LoveHardRaven @TheOhEmmDee You are contributing to a social ill @PrimeVideo fix this!!!

  • GollaVeeresh18T veeresh (@GollaVeeresh18T) reported

    @PrimeVideo @SpongeBob Worst Amazon service

  • stulec52 Sƚυ Lҽƙ 52 (@stulec52) reported

    @PrimeVideo is the Xbox app not working for everyone, or just me? Works fine on my iPad, but on my Xbox I’m just seeing a garbled, pixelated mess. Every show I’ve tried too.

  • DirectorJWebber James Webber (@DirectorJWebber) reported

    @JonnyJonJon1 @PrimeVideo Thanks, Jon - I was fortunate to work with a bunch of talented people on this!

  • GollaVeeresh18T veeresh (@GollaVeeresh18T) reported

    @PrimeVideo Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service

  • jugglerbry Jugglerbry 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jugglerbry) reported

    @PrimeVideo Please do NOT cancel season 3 of @ClarksonsFarm . It's one of the best things in TV and highlights the plight of UK farming. Yes he messed up with that stupid article but this program does more than compensate for it. Highlighting serious issues.