Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 12/18/2025 07:40

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Crashing (18%)

    Crashing (18%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDenver Buffering
United StatesSeattle Playback Issues
United StatesOmaha Playback Issues
United StatesHouston Playback Issues
United StatesEphrata Playback Issues
United StatesMiami Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolWa63288079 Carol Ward (@CarolWa63288079) reported

    @ajassy @PrimeVideo He needs to work on his company to treat his customers better! Change your protocol!

  • DKAIRFORCE DK SHARMA (@DKAIRFORCE) reported

    @PrimeVideo ITS BEEN 15 DAYS SINCE IM NOT ABLE TO LOG INTO AMAZON PRIME . IM A PREMIUM MEMBER. PLEASE DONT SAY "THANKS FOR YOUR PATIENCE" PLEASE RESOLVE THE ISSUE ELSE I WILL OPT OUT THANKS FOR YOUR PATIENCE.

  • Kripplin2 Kripplin (@Kripplin2) reported

    @NFLonPrime @PrimeVideo Worst idea ever. I have prime, but I refuse to endorse this. Even if it was the super bowl I'd still not watch.

  • Ashish03731162 Ashish (@Ashish03731162) reported

    @amazon @amazonnews @PrimeVideo I am in deep regret and forced to write this because Amazon is not helping me to get out of this problem. My money is stucked by Amazon. No one is helping. What happen to Amazon now a days..giving wrost services and support.

  • MarcBeilin Marc Beilin (@MarcBeilin) reported

    @NFLonPrime @PrimeVideo The biggest problem is you can't record it from your DVR

  • turtleboomboom turtle.bOom.boOm 🐢 (@turtleboomboom) reported

    @PrimeVideo I don’t understand why your UX is so damn terrible. Is it on purpose? Are we part of some social experiment we are unaware of?

  • hardcorps80204 FeralAdoration (@hardcorps80204) reported

    @PrimeVideo I’ve been having an ongoing problem w yr vids the last few days: they start just fine but freeze up early on. It’s been at least three days & three different shows now. Any ideas/suggestions?

  • AlderaanianRef1 Alderaanian Refugee (@AlderaanianRef1) reported

    @TolkienWonder It's unfortunate that @PrimeVideo disregarded so much of his work and detail when making RoP!

  • artistpw artistpw (@artistpw) reported

    @PrimeVideo please fix how Paramount's The Stand plays.

  • Ashish03731162 Ashish (@Ashish03731162) reported

    @amazon @PrimeVideo I am in deep regret and forced to write this because Amazon is not helping me to get out of this problem. My money is stucked by Amazon. No one is helping. What happen to Amazon now a days..giving wrost services and support.

  • Hookademus Mark Hook (@Hookademus) reported

    @PrimeVideo LOTR buffering every few minutes and complete connection loss. “Something went wrong” Has been like this for several days now. Seems others are having issues too. Not my internet connection full fibre 900mb/s.

  • JesusTortilla Jesus Tortilla (@JesusTortilla) reported

    @NFLonPrime @PrimeVideo Funny, the NFL has trained me to miss games for years by showing the worst games available on Sundays. Missing Thursday games will be a breeze.

  • MandyLL78 Mandy Lyjak (@MandyLL78) reported

    @TheRealSmi @PrimeVideo Terrible.

  • jenstarzie JenStarzie (@jenstarzie) reported

    @primevideouk why have you ruined the Prime Video app?!? It was fine... Now its awful Gah! #Amazon #PrimeVideo #Ruined

  • thatcrummieguy Joshua Crummie (@thatcrummieguy) reported

    @mrtshain @JacobSBrowning @PrimeVideo I have some of the same arguments against the show, and you opened several more to me thank you. The defenders of this show don't have good arguments, and regularly disparage Tolkien Fans for having issues with the inept writting.

  • TheRealSmi Smi (she/her) 🏳️‍🌈✊🏽 (@TheRealSmi) reported

    @MandyLL78 @PrimeVideo Problem is, they fooled the entire audience. Everyone thinks the killer is innocent and runs with the narrative that the family is just looking for someone to blame. Which paints the family as the villain and the killer as the victim

  • efrainelbarbero ⬛⬛⬛⬛ ⬛⬛⬛⬛⬛⬛⬛⬛⬛ (@efrainelbarbero) reported

    @NFLonPrime @PrimeVideo Fix the @NFLOfficiating

  • JSinicola Joseph Sinicola (@JSinicola) reported

    @NFLonPrime @PrimeVideo The worst version of football in all my 64 years of life . Another thing destroyed by regulation. Pussyball played by stem swallowers! I would like to see how long the goat would have lasted in the 70’ Butkus would have broken him in three! In Game 1

  • pj_2010 Pierre Janssens (@pj_2010) reported

    @PrimeVideo Hola. Got some work to do on your IOS app. It’s very buggy.

  • MandyLL78 Mandy Lyjak (@MandyLL78) reported

    @TheRealSmi @PrimeVideo I completely understand what you're saying and where you're coming from. One problem with this is that many wouldn't even know about it if it isn't pointed out. Streisand Effect. It has happened before with other cases. Not saying no one would watch it, but this brings attention.

  • shishkabibble Shiskabibble! (@shishkabibble) reported

    @NFLonPrime @PrimeVideo 😵‍💫forget your problems, forget inflation, forget your kids’ lives will be worse than yours 😵‍💫

  • DJBrianDawe Brian Dawe (@DJBrianDawe) reported

    @amazon @PrimeVideo Please make a travel version of an Alexa device. Many of us who are often in hotels for work are used to relying on Alexa for waking us up at home, but with hotel WiFi having sign in blocks and different time zones, the current ones are not practical for this. Would be SO popular

  • Khodatii Kho (@Khodatii) reported

    @monkeyboy4334 @PrimeVideo @AmazonHelp I have the same issue. I’m watching it and now it’s locked behind payment why?

  • Moody82001528 Moody (@Moody82001528) reported

    @NFLonPrime @PrimeVideo This is terrible. My dad lives in a remote area and will not be able to see a football game.

  • Magicbiv Kevin B Bivens (@Magicbiv) reported

    @NFLonPrime @PrimeVideo This **** is awful. Amazon is corrupt! But the NFL is more corrupt.

  • Prodigalsonfan3 Prodigalsonfan LOFMW 😈😋🍆🍉🔥 (@Prodigalsonfan3) reported

    Prodigies are #BadDadKids @PrimeVideo: Fox TV are the bad dad. They told us a bedtime story called #ProdigalSon! They left it on a horrible cliffhanger & promised to read us the rest the next night! We haven't seen them or it since! Please help us #SaveProdigalSon!

  • im_riku1925 im_Riku1925 , (@im_riku1925) reported

    @PrimeVideo its been a long time i have not been able to buy prime video subscription,, plz help,,

  • ra7aluae7 ra7aluae (@ra7aluae7) reported

    @WhatsApp @PrimeVideo Why WhatsApp company ignores its customers in this way I hope from all the followers or readers of the message make a retweet the problem may happen to you so help me help you tomorrow

  • ha1997h20 ابو علي ال شيحان (@ha1997h20) reported

    @WhatsApp @PrimeVideo What about my deletion undo feature it didn't work In the last update?

  • ihNinezero Ninezero (@ihNinezero) reported

    @PrimeVideo Harry poter Btw the worst movie I've ever watch😬