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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bluffton |
Playback Issues | |
 Aulnay-sous-Bois |
Crashing | |
 Poplar |
Crashing | |
| Anderson |
Buffering | |
 Daejeon |
Crashing | |
| Tucson |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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your worst nightmare
(@ayyeitstayy) reported
@amazon @PrimeVideo I NEED TOU TO FIX MY FIRE STICK RIGJT NOW IVE REPLACED OT TEOCE IM TORED OF THE BULLSHIT
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Abdulkareem Ahmed Bin~Yameen
(@AbdulkarimYumen) reported
@d4knn @amazon @PrimeVideo True... they should work on it.. takes forever to just open..
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Noda❣♠️
(@Harlxo) reported
Van Pelt is the worst cop to be for protective custody #TheMentalist #PrimeVideo Literally everyone she protects get shot at/found/killed
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Lakshmana Swamy
(@Lakshma93420876) reported
@PrimeVideoIN One of the worst ott platforms @PrimeVideo , we already took the subscription and why we need the rental access. How many days keep the rental access. The movie was released 7 months back, and rental access started 2 months back. So when we watch the movie through prime access.
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Jean George Peppers
(@jgeorgepeppers) reported
@PrimeVideo Need a peppermint? I hear rubber soles taste awful.
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Jim Alaska
(@JimAlaska49) reported
@LOTRonPrime @PrimeVideo Worst show ever, until Willow came along :)
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Ari
(@kunvln) reported
@PrimeVideo I’ve not been able to watch anything on the Prime Video app for Apple TV in a week. All I get is audio and subtitles with no picture. You’ve had plenty of time to fix this. If it’s not fixed soon I’m canceling my subscription.
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Bailey Evans
(@SebbyBlackwell) reported
@amazon @PrimeVideo @AmazonFreevee How about you fix your app, stop saying my **** has been delivered even tho I dont recieve it until the next day.
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Movies & Reality Tv Sucker
(@loversofmovies) reported
@shaneminham Thanks. It’s on #PrimeVideo right? I do like #ForestWhitaker . However, my problem with Black cinema is these stupid White jokes. Yes, the Black Actor is reading the script but why always when you have Black cast the writers keep doing this?
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Sam Sepiol
(@04aaee12b12b450) reported
Watching India vs Bangladesh on @OfficialJioTV app. Terrible experience, so much buffering even after having a fast internet connection. Learn something from @PrimeVideo I watched India vs New Zealand on their streaming service. Could stream it on 60FPS without any buffering.
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$ubr@m@n!an
(@imsubrk) reported
@keshabA44454069 @IndianMourinho @PrimeVideo Rishab is good but only problem is he throws away his wickets. He need to more concentrate on that. As India still suffers for no.5 he is good for that but he need to change his mindset as a finisher if he statpad also fine but he need to stay till last over.
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Richard french
(@rleefrench) reported
@skz_stan4ever @culvercity_al @PrimeVideo I thought there was too much wrong with S1 to even go in to S2. The acting was fine, the writing and understanding of how things work was terrible. The entire storyline of the drone op needed to be rewritten as well.
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Stranger
(@StrangerKrazy) reported
@PrimeVideoIN @PrimeVideo There is issue in audio of Kantara. Its suddenly switches languages in between. Seen the movie in Hindi as well in prime.. No audio language consistency
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viivi 🍊
(@crypticjooheon) reported
also looking at you @PrimeVideo, it's awful that you still haven't renewed aloto. the aloto acc has been very active so it looks like it must be renewed but why can't you just ******* announce it already. making us wait for so long is not a good look
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Joe Jordan
(@josephejordan) reported
@spycygrl @PrimeVideo @AmazonHelp I have the exact same issue. Skip credits, black buffering, then exiting/re-entering the stream has the show 5 minutes ahead. It’s happened with the show Peripheral and the show Hunters (I.e. all of them)
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Sammie the VTuber 🧢💙
(@DestroyerSammie) reported
@PrimeVideo your HD service no longer works on my computer. I have changed nothing. Please fix
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soraya66333
(@soraya66333) reported
@rihanna @SavageXFenty @PrimeVideo please help us please help iranian people government kills people #MahsaAmini #مهسا_امینی
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durgapraveen
(@durgapraveen123) reported
@PrimeVideo unfortunatly I bought prime membership , I realized this is the worst OTT platform ever, we don not find good movies to watch free ,They loot money after taking the membership. Worthless membership. I suggest not to take this OTT.
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soraya66333
(@soraya66333) reported
@kendricklamar @PrimeVideo @amazonmusic please help us please help iranian people government kills people #MahsaAmini #مهسا_امینی
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raja shekar
(@RajaRajaks29) reported
@PrimeVideo any issue with the application? It is down since 2 hrs
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kelly
(@butchlovr) reported
@ramblingmovies just sitting here patiently waiting for any news whatsoever… @PrimeVideo we’re gonna have a problem soon
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V for Vendetta
(@DailyDystopian) reported
@PrimeVideo I just rented "V for Vendetta" on Prime Video, and the sound quality is so bad and max volume level is so low, that it could hardly be any worse. What is going on here? I will not rent again, and I want my rental fee back.
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soraya66333
(@soraya66333) reported
@rihanna @PrimeVideo @SavageXFenty please help us please help iranian people government kills people #MahsaAmini #مهسا_امینی
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V for Vendetta
(@DailyDystopian) reported
@PrimeVideo I just rented "V for Vendetta" on Prime Video, and the sound quality is bad and max volume level is so low, that it could hardly be any worse. What is going on here? I will not rent again, and I want my rental fee back.
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Forrest Wing
(@fmwing) reported
@PrimeVideo - happy enough to receive a promo code for a rental. Can't easily locate rentals while excluding all else because filtering is awful. Accurate? Have spent approx. 40 mins in a chat to no avail (could be accurate, though no one said awful, and that worries me).
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Inferno #celshortsqueeze
(@frank86883298) reported
@Derpberp12311 @PrimeVideo Awful casting. Lame action hero
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Dark Helmet
(@DarkHelmetRocks) reported
@LOTRonPrime @PrimeVideo The scripts were awful, man. Few remain who care about this show
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soraya66333
(@soraya66333) reported
@rihanna @SavageXFenty @PrimeVideo please help us please help iranian people government kills people #MahsaAmini #مهسا_امینی
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The Researcher
(@HereToSeeFacts) reported
@amazon @PrimeVideo @AmazonFreevee Amazon has the worst customer service ever!! I’ve called every day for 9 days & can’t get a refund or replacement for the package their driver did not leave at my door. Idk where the package is but amazon support is the worst experience of my life & I’m out $200
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Joe Jordan
(@josephejordan) reported
@spycygrl @PrimeVideo @AmazonHelp I have the exact same issue. Skip credits, black buffering, then exiting/re-entering the stream has the show 5 minutes ahead.