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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Croydon Sign in 2 hours ago
Amsterdam Buffering 5 hours ago
Las Vegas Crashing 13 hours ago
The Villages Sign in 22 hours ago
Chicopee Buffering 24 hours ago
Murrieta Crashing 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnThuoNgugi
    John Thuo (@JohnThuoNgugi) reported

    @PrimeVideo Please Prime, you have deducted me twice in a month for subscriptions.first in March 18th 2026 and now 2nd April 2026. Please refund today's deduction. Its hard to raise issues on your application. Thanks

  • CountessAu
    MyBrainHurts🍸 (@CountessAu) reported from Hobart, Tasmania

    What a useless effing crunt of a streaming app @PrimeVideoAUNZ @PrimeVideo is. Cancelling my subscription. Get an 8 year old to fix it.

  • ACK2069
    Ernest of Borgnine (@ACK2069) reported

    @PrimeVideo Thank God it's over. The last season was terrible woke nonsense.

  • avender00
    Adam Vender (@avender00) reported

    @AnimeDubUpdates @PrimeVideo This show was awful. I watched the first 2 and was like nope this is just too bad to watch and dropped it.

  • Pumpkin1159
    Sad Clown Chair (@Pumpkin1159) reported

    @PrimeVideo Is it going to as terrible as the last one

  • MorningJoeFan
    NoMorningJoeFan 🇺🇸 (@MorningJoeFan) reported

    @PrimeVideo @TheMasters @SportsonPrime Hire somebody competent to fix your sound!

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @SportsonPrime @amazon @PrimeVideo Worst customer service for prime membership

  • Krish2060
    Krish2060 (@Krish2060) reported

    @PrimeVideo Worst series in entireOTT platforms, who’s approving these nonsense content in Prime??

  • bubbytheboxer
    Maximillion (@bubbytheboxer) reported

    @PrimeVideo Terrible show. Had potential but became a gimmicky show with stupid story line that was more for shock value than context.

  • Hunterkillerst2
    THESPYHUNTER (@Hunterkillerst2) reported

    @PrimeVideo Lemme say this: Thaedus was putting in work this episode, I honestly thought he’d be a defenseless old man, but it turns out that he’s still got it.

  • conzalez94
    Christian Gonzalez (@conzalez94) reported

    @AnimeDubUpdates @PrimeVideo Worst dub I’ve heard in my life

  • TrojanConquest
    Trojan Conquest (@TrojanConquest) reported

    @mrmckee The producers @PrimeVideo are horrible at golf telecasts - the camera work has been utterly horrible

  • ToshiStockpile
    YinzerYoda (@ToshiStockpile) reported

    @mikethemiz @PrimeVideo You really need to take Danhausen up on his offer. That curse has to be bad if you have to take on additional work for adequate human monies. #YouAreCursed

  • ShooterMcDadden
    Shooter McDadden 🎯 (@ShooterMcDadden) reported

    Wow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: The Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.

  • Emilio_Anthony_
    Emilio (@Emilio_Anthony_) reported

    @PrimeVideo Why do I have audio for the Yankee game but staring at a black screen?!?!?! @JeffBezos @amazon Fix it you cowards.

  • Amanbhargava23
    Aman Bhargava (@Amanbhargava23) reported

    @netflix Does justify its money it started practicing Market skimming long time back addict people to cheap prices and then start increasing ! But most of its movies have black borders so it doesnt fit the screen and the picture quality is horrible as compared to @PrimeVideo

  • kfederen
    Kevin (@kfederen) reported

    @FrMiller @PrimeVideo Worst movie I’ve seen in awhile. Everyone sucks in this movie

  • WillyWilliams_1
    ***** Williams (@WillyWilliams_1) reported

    @JackMcScumbag @PrimeVideo Help with what ?

  • TimothyForsman
    timothy forsman (@TimothyForsman) reported

    @PrimeVideo why do netflix and prime have all of these shows with gay and trans characters? It’s gotten ridiculous. I think they just do it to have us argue and get distracted from real problems that exist

  • nokkedits
    Nokk (@nokkedits) reported

    @PrimeVideo guys cencored subtitles or scenes is really makes us hate your platform. You're good, just fix it.

  • Unocrew224
    G-Man (@Unocrew224) reported

    @FrMiller @PrimeVideo He’s the worst. Terrible actor and delusional person. I won’t watch anything with him in it.

  • alanjmburns
    Alan Burns (@alanjmburns) reported

    @AmazonHelp @AmazonUK @PrimeVideo What's the point? Your AI helpdesk will just hallucinate an unhelpful response. I'll accept that a valid credit card from a major card issuer that works in loads of shops (including yours, some of the time) does not work reliably with your intermittently-broken checkout process.

  • alwayssbased
    Nate 🇺🇸 (@alwayssbased) reported

    Good god the steam on @PrimeVideo is awful today

  • TheDevRoss
    Dev Rфss (471) (@TheDevRoss) reported

    @PrimeVideo this is just unacceptable. 4 people including the editor? An art director who cannot see how bad much of the shots are? I'd rather never hear another big name actor's voice in this show. Fix this

  • rwbullet
    RWBullet (@rwbullet) reported

    @SportsonPrime @PrimeVideo Prime has been horrible for the masters. App continuous freezing, switched to paramount and no issues.

  • sanna865
    Sanna865 (@sanna865) reported

    Did something go wrong with the new season of The Devil's Hour because why is it not out yet and why is there no trailer or date or anything?? The promotion for it is terrible. @PrimeVideo

  • JackMcScumbag
    Jack McScumbag (@JackMcScumbag) reported

    @WillyWilliams_1 @PrimeVideo Because it wasn't enough that he was SA'd by Ashley and Tech Knight last season and it wasn't even remotely addressed. Wow dude, seek help. 😐

  • MadeOnChinatown
    Victor 🕊 (@MadeOnChinatown) reported

    Had to let my job know im doing zero work while im there cause ill be watching @TheBoysTV and @InvincibleHQ as soon as they drop at 2am on @PrimeVideo

  • RohitSomkuwar5
    Rohit Somkuwar (@RohitSomkuwar5) reported

    What is wrong with @amazonIN @PrimeVideo ? After having full membership still we are forced to see advertisement! What is the use of membership then? And why additional upgrade you people are asking to unsee ads? @MIB_India please help common people!

  • RetroGameGeeks
    Retro Game Geeks (@RetroGameGeeks) reported

    @amazon @PrimeVideo You have failed to send me a replacement item and are refusing to help refund the faulty item. I am about to contact the police and my bank to report theft and fraud. I suggest someone from the UK contact me before I start legal action against you. @AmazonHelp