Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/12/2025 16:25

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Crashing (25%)

    Crashing (25%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Sign in (20%)

    Sign in (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyFrankfurt am Main Sign in
GermanyNeu-Ulm Buffering
GermanyKöln Buffering
United StatesAdams Sign in
United StatesAkron Playback Issues
United KingdomSouthampton Buffering
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Mange046 Magnus (@Mange046) reported

    @PrimeVideo Swedish viewer here. Hunger games won't play even though it shows up in the list of newly added films and should be available. This has been for over one week now. Please fix. (PS no VPN or any of that, just clean Swedish connection to the net)

  • xiata Steven (@xiata) reported

    Crazy thought When I try to play S2E10 of my purchased videos, instead of playing the credits for 5 seconds before skipping to S2E11 i didn’t choose, you should, idk, play S2E10 like i wanted. @PrimeVideo has the worst streaming app.

  • blademanunitpi Blademan Unit Pi (@blademanunitpi) reported

    you know all the #Tolkien @PrimeVideo talk about not looking right and it hit me they should have just done the #erogon Series It has strong Black Characters who turn the tide. The show is closer to @paolini 's work. yes, it's riskier but at least it will fit.

  • Squtterbuttnos1 Squtterbuttnosh (@Squtterbuttnos1) reported

    @PrimeVideo @VanityFair @LOTRonPrime If Michelangelo sold his naming rights to another mediocre artist of the time and that nobody called is art, "by Michelangelo", there's nothing that artist could create that would approach the quality and greatness of Michelangelo's art. That's Disney wars and Amazon Rings today.

  • GregoryWeinkauf Gregory (@GregoryWeinkauf) reported

    @PrimeVideo @VanityFair @LOTRonPrime Long have we awaited LotR as swimsuit issue.

  • keyonhejazi 𓄂𓆃 Keyon Hejazi 𓄂𓆃 (@keyonhejazi) reported

    @zamakhtar @PrimeVideo And the lack of MENA representation was my biggest issue by far. Herbert made it very clear that Dune was specifically inspired by MENA cultures. And they have a diverse cast but in all the wrong ways. Like, why are none of the Fremen played by Arabs? It's actually baffling to me

  • nightfall1907 nightfall1907 (@nightfall1907) reported

    @PrimeVideo @VanityFair @LOTRonPrime The problem here is not the skin color of the players. It is when you forcefully transform Tolkien's world into something else. This will be the only factor that will determine the success of your series.

  • marxar Marx Acosta-Rubio (@marxar) reported

    @PrimeVideo @VanityFair @LOTRonPrime It’s a shame that show looks terrible!

  • kss113g Kss113 (@kss113g) reported

    @PrimeVideo @JeffBezos prime streaming is awful, not smoorh but blurry slow processing only happens on prime no other service. And now I have to pay more for prime? I think this is to pay for your boat. I'm ashamed with Jeff and Amazon

  • AtMeCEH Chad (@AtMeCEH) reported

    @PrimeVideo @VanityFair @LOTRonPrime Gonna need a friends login, Amazon not getting my $ even if it's LOTR

  • TheBoyGCH grant hoppel 🗽 (@TheBoyGCH) reported

    @PrimeVideo @VanityFair @LOTRonPrime This is going to be a $1billion waste. I can already tell Amazon destroyed the work of Tolkien by making up their own **** that won't be a good plot or encompass the message of Tolkien

  • omars1234 omars (@omars1234) reported

    @PrimeVideo any advice? The app doesn't provide any diagnostics or any error reports. If I let it run long enough, the downloads that either just spin or just pause will time out. Am able to download much larger files (tested same day, machine, network) so seems on your side.

  • TenchiSkywalker Warren (@TenchiSkywalker) reported

    @theoneringnet @PrimeVideo Like Robert Jordan, George RR Martin l, Gary Gygax, and Dave Ameson have done. The read Tolkien’s work and we’re inspired to write their own. Which, again, is what @LOTRonPrime should’ve done. Make their own original work and leave someone else’s creation alone.

  • Every1LuvsPingu Alan Redman (@Every1LuvsPingu) reported

    Obvious factual error in @PrimeVideo show #Reacher. He shoots a guy three times under the water, he'd be totally deafened!

  • James22769384 James (@James22769384) reported

    @VanityFair @PrimeVideo Show me ANYWHERE in the source material where they speak of black dwarfs or black elves.. You fu#$ed this up already, it will crash and burn hard.

  • USPoliticsNMore USPoliticsNMore (@USPoliticsNMore) reported

    @PrimeVideo Can you fix the way Cocomelon plays through Prime Video? I have it on AutoPlay but after 3-4 songs it stops and I have to restart it. It's really annoying.

  • longislpatriot Eileen J (@longislpatriot) reported

    @PrimeVideo Terrible..waste of time

  • Show2J Showalter (@Show2J) reported

    @PrimeVideo @VanityFair @LOTRonPrime I could fix Prime Video

  • iamnotduglop DugLop (@iamnotduglop) reported

    @VIZIO @PrimeVideo You and Google need to get your **** together! I had all my TV's linked and operating properly in Google Home - something happened, they got unlinked - now it won 't let me link them - says there's an issue - WHAT ISSUE?

  • and_catch_fire halt (@and_catch_fire) reported

    @VanityFair @LOTRonPrime @PrimeVideo "It felt only natural to us that an adaptation of Tolkien’s work would reflect what the world actually looks like" Unlike, for example, a world of FANTASY, you idiotic wokes🤨

  • JasonDonker Jason Donker ⏭ FOREST 2022 ⚡️🌳 (@JasonDonker) reported

    Hey @PrimeVideo it would be amazing if you could fix Archer’s volume levels so it doesn’t go from barely audible to AHHHHHHHHHH to barely audible every other episode. 🥲

  • PolitburoBernie Bernie For Politburo 2024 (@PolitburoBernie) reported

    @ao_stro @PrimeVideo That's probably the worst of the first books. I'm excited about the series, I loved the vibe.

  • rizwan3899 Rizwan (@rizwan3899) reported

    @PrimeVideo @VanityFair @LOTRonPrime This is stupid, Galadriel was not the commander of Northern Armies in Tolkien's work and she looks quite absurd in Armor. Question : Why are you desecrating Tolkien's work ?

  • Cgonzaga15 🇵🇭 (@Cgonzaga15) reported

    @PrimeVideo offer Tagalog subtitles? @netflix fix up

  • Am_UnderRated _RazA_ (@Am_UnderRated) reported

    Dear @PrimeVideo, what inspired you to create such a hideous user interface for an online content streaming platform where the UI is always at the center of the screen. It's so bad and **** always pops and stays there for like an eternity whenever I want to FF 5 seconds. Pls fix.

  • brentewalter Brent (@brentewalter) reported

    @PrimeVideo @LaughTrackPV The default to “turn on subtitles” every time a show starts is awful. Can we fix that?

  • mellly_mel Homebody Mel (@mellly_mel) reported

    I hope with this new price increase you fix the ****** U.I @PrimeVideo

  • ChaudriRajiv Rajiv Chaudri (@ChaudriRajiv) reported

    @PrimeVideo @VanityFair @LOTRonPrime Half a billion dollars could have fed tens of thousands of people, planted a million trees, or anything else to help the environment or the planet. Instead it was wasted on this mediocre show.

  • jasonbailey27 Jason Bailey (@jasonbailey27) reported

    @PrimeVideo @Shudder I'm missing Joe Bob Briggs tonight even though I pay for Shudder through Amazon. Both of your customer service is a joke. No one can help me with why I can't see content I pay for? You both suck! What a rip off.

  • ogsaintmichael 🄼 (@ogsaintmichael) reported

    @PrimeVideo @VanityFair @LOTRonPrime It looks god awful. Shame on you Amazon for desecrating this beloved Tolkien ENGLISH masterpiece.