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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Workington Sign in 1 day ago
Warrington Buffering 5 days ago
Vivy Sign in 7 days ago
Sarreguemines Playback Issues 7 days ago
Bromley Playback Issues 7 days ago
Aberfeldy Video Quality 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere I’ve had terrible experiences with Amazon’s customer service team but she’s the exception. Even though it took an hour, I’d happily sit on the phone with someone who enjoys their job and assisting customers the way she does. Kudos to her and to Amazon for hiring this gem!

  • vatsalbajpai_
    Vatsal Bajpai (@vatsalbajpai_) reported

    PrimeVideo audio codec is probably and most likely the worst in the streaming domain Just horrible to use the product at this point This is after asking to pay 2x to remove ads. Pure greed 😕 It’s like asking users to watch luna 😜 (same 1080 though, video codec also 💩)

  • Rajendra111954
    Rajendra Shah (@Rajendra111954) reported

    @theskindoctor13 @PrimeVideo the issue is atleast keep the character they are... It's not creative liberty it's typecasting

  • cadet_kal
    kal (@cadet_kal) reported

    as usual @PrimeVideo is doing the "watch with x-ray" bullshit & unresponsive. not only is @amazon illegally trying to brick my firestick, their ****** app doesn't work on their own device. trash company, trash app, & great device that they deliberately trash so you'll buy again.

  • SusanGardiner19
    Dᐰniel Distraction 😎🤓☕ (@SusanGardiner19) reported

    @PrimeVideo Fix #SaveStargate while you're at it @AmazonMGMStudio

  • Sporty_Miner
    SportyMiner ⛏️ (@Sporty_Miner) reported

    @AmazonMGMStudio @PrimeVideo You had the opportunity to breathe new life into a well established, greatly loved franchise. You cancelled it because it appealed to that (clearly) loyal fanbase. The madness has to stop, invest in quality & fandom, not generic tripe. #savestargate

  • vikingscomedy
    VikingsComedy (@vikingscomedy) reported

    @NASCARONFOX @TheCW_Sports and @PrimeVideo would have 5 different angles of this. Your product is ****. Everyone knows it, yet you don’t fix it. Be better for ***** sake

  • YourselfSuit
    Sᴜɪᴛ 🇦🇺 (@YourselfSuit) reported

    @AmazonMGMStudio @PrimeVideo Please step up and help save minorities and marginalized shows like Stargate. We have too much crap and the good, well written, well acted, great story shows are now marginalized and are minorities. Step up and save Stargate!

  • teshkites
    incognito (@teshkites) reported

    @PrimeVideo Hello, please help me sign up and subscribe for Prime video

  • JeffreyMartz
    Jeff Martz (@JeffreyMartz) reported

    @NASCAR @PoconoRaceway @PrimeVideo The coverage on PV is just out right terrible and it's not worth watching and I rather watch Fox because the announcer are bad but Harvick and Boyer are terrible also because all the talk about is Ford cars so I am done watching NASCAR anytime after all these blank years

  • 23Dalray
    Captain Butler (@23Dalray) reported

    @NASCAR @PoconoRaceway @PrimeVideo Is anyone else having the network issues? The signal isn’t very good.

  • sachin_dhone7
    Sachin Dhone / सचिन ढोणे (@sachin_dhone7) reported

    @PrimeVideo @PrimeVideoIN I'm facing an issue with my Amazon Prime account and haven't been able to get it resolved through regular support channels. Could you please look into this and assist me?

  • TheElectricBea2
    TheElectricBear (@TheElectricBea2) reported

    @PrimeVideo @AmazonMGMStudio It’s like a Stargate break up… MGM breakup…yes you are the problem,

  • anandrj202
    Anand raj (@anandrj202) reported

    What is with the uhd format in #amazonprime ? Why none of the movies is available in 4k format? Is their any restriction why cannot customer enjoy the best quality of movies available in you platform? @PrimeVideo @AmazonHelp @PrimeVideoIN

  • donhall5
    DON HALL (@donhall5) reported

    @PrimeVideo @WNBA This is a horrible picture quality for the @IndianaFever game…….picture keeps zoning in & out…..great way to grow the game…..you’re killing the golden goose

  • Endeavourov1
    EndeavourInspired (@Endeavourov1) reported

    @AmazonMGMStudio @PrimeVideo For some reason my posts keep tagging the wrong accounts. But I won't give up! Twitter errors cannot stop Stargate fans! #SaveStargate

  • BigBearFren
    Big Bear Friend (@BigBearFren) reported

    @PrimeVideo No, but even Homelander wants Stargate uncancelled. A broken clock is right twice a day you know. #SaveStargate

  • juicymcdreamy
    Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported

    @PrimeVideo You should fix your mistake and #SaveStargate

  • MrDrakeford
    T-Money (@MrDrakeford) reported

    @MhzShannii @SportsonPrime @PrimeVideo Walking into work Is lame?

  • CraigTawater
    Craig Tawater (@CraigTawater) reported

    @Kirstylgreen12 @AmazonMGMStudio @PrimeVideo Oh yes the creative brain makes the mysterious wits, I've always loved this dynamic and I truly wish they would have moved forward with this series. There was just so much potential that was untapped. Alas MGM one bankruptcy and that's when the bad spiral went all the way down the goose hole. Then we got the not so good series thereafter. I will always like the original Three nothing else can compare. But perhaps if Amazon gives them a chance they can prove me otherwise. as well as all the rest of us in the community of endless potential, as well as all the rest of us in the community of endless potential. A design without measure design without measure. And quality beyond words can compare.

  • Zyth23
    Alexis Sprunger (Zyth Van Elish) (@Zyth23) reported

    @AmazonMGMStudio @PrimeVideo many years ago, a game studio wanted to do Sci-Fi but their editor said it wasn't going to work, so they changed the design of the product. They did it, but it wasn't the product they wanted, so they went indie and made @PlayWarframe #SaveStargate

  • JustinPone
    Justin Pone (@JustinPone) reported

    @AmazonMGMStudio @PrimeVideo Its your fault we don’t get Stargate. Time to fix it #savestargate

  • StarshipAlves
    Starship Alves 🚀 (@StarshipAlves) reported

    @RichardWells707 @BaronDestructo @PrimeVideo Indeed! My thumbs are knumb from liking the posts. A few more weeks is not an issue. LFG!

  • mathelm64
    Mat Helm (@mathelm64) reported

    @BaronDestructo @PrimeVideo For me at the time, and even now, my line of work meant I didn't need one ounce of drama from my TV shows. Which is why I so much luved my bubblegum Stargate, especially Atlantis (cept when you killed off Weir and Beckett) and hated the Galactica want a be soap Universe...

  • mbhnyc
    🇺🇦 Srud 🇺🇦 (@mbhnyc) reported

    @AmazonMGMStudio @PrimeVideo Grace would DEFINITELY be a Stargate fan. And don’t you dare reboot - it’s a terrible idea.

  • vklucky05
    Vishal Khandelwal (@vklucky05) reported

    Plz help I am unable to upgrade my prime subscription @PrimeVideo @amazonIN

  • sraaived
    devia 🌻 (@sraaived) reported

    hi @PrimeVideo i have tried to contact prime video AU help on the app so many times to resolve my subscription payment problem, but i could not get in contact. please help get back to me

  • moze2k
    Moze2k (@moze2k) reported

    Cancelling stargate is the worst decision ever made, please reconcider. @AmazonMGMStudio @PrimeVideo #SaveStargate

  • hetch75
    Chillin in the Basement (@hetch75) reported

    I've been so busy at work I almost forgot to remind @AmazonMGMStudio & @PrimeVideo to #SaveStargate

  • riddermark
    Dan Allen (@riddermark) reported

    @AmazonMGMStudio @PrimeVideo And what about the future of #stargate? You not realised your massive error yet? #SaveStargate