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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Portland |
Crashing | |
| Kansas City |
Playback Issues | |
| Manton |
Playback Issues | |
 Köln |
Video Quality | |
| Secaucus |
Sign in | |
| Eau Claire |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Louis
(@LouisFD2) reported
@PrimeVideo so prime video app developers forget to code in up and down scroll bars for the windows 10 app. If I hadn't just wasted an hour trying to fix it by an Amazon rep only to be told what I was told, l'd be LMAO! #incompetent
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V-pan 🌐
(@Velynnas) reported
@chainbear @PrimeVideo The worst thing about amazon prime is that it's impossible to get surround sound when playing from a pc
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Rumi Nate
(@RumiNate786) reported
@PrimeVideo quality of image on the film 'Mother' is poor, doesn't matter if I download or stream it, watch it on 4k firestick or on a imac/ipad.
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marica | cindy and simon protector!
(@anakinsfilms) reported
@DEADLINE @PrimeVideo y'all suck fix this now
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أوليفيا
(@ollytastic0406) reported
I can’t actually believe @PrimeVideo brought out Help I’m a fish!!! Childhood classic that barely anyone knows🥺I’m so happy🥺
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Buffalo Tomboy
(@Ruff_hewn) reported
@PrimeVideo Gawd that was awful. Made it to 40 minutes
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Allen G York
(@AllenGYork) reported
@MakingtheCutTV @PrimeVideo @AmazonFashion Wow. You guys didn’t want the next global brand. You wanted cookie cutter %!&* they can sell on Amazon. If they really wanted unique, forward thinking style as well as quality, Gary would have won. I can’t believe how tacky the other two collections were. Gary is a #Genius
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(@Available49Sir) reported
@PrimeVideo 🛑🛑TRENDING🛑🛑PLACING A MASK ON YOUR CHILD MAY WIND YOU UP IN BIG TROUBLE. Reports of adult parents, who place masks on their children, being reported to authorities for suspected child trafficking. TIME TO TAKE THE MASKS OF THE KIDS FOLKS!!! THIS IS NO JOKE! EYES ON!
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Rabbi
(@RabbiAbdullah3) reported
@chainbear @PrimeVideo On top of that it pushes ads before the movie/tv show and has one of the worst UIs I've ever seen
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K A R I M
(@thekarimhussain) reported
Hey @PrimeVideo can you please fix your audio issues? At least 3-6 dbs quieter during dialogue than when fx or soundtrack is played. Consistent across all content.
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kieren wilson
(@bearhead1990) reported
@PrimeVideo your app for Windows is worse than covid, legit they have a vaccine 2 year into it and you can't work out how to all you to scroll up and down In your app. Get it sorted
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AThoughtAnImageSomeWords
(@ThoughtRCrunchy) reported
@valkilmer @JuddApatow @PrimeVideo LMAO but we have to do the work to figure out which film you're speaking of?
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Sonics
(@Sonics62760332) reported
@PrimeVideoIN @AmazonHelp Do you have any problems to release in #Kannada language. For your clarification @PrimeVideo dubbing is fully allowed in Kannada from 2019.Upload Hollywood movies in Kannada. How times Kannada audience asked to you to upload Hollywood movies in Kannada.
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Robert Larocco
(@Rob_larocco) reported
from
Okolona (historical), Kentucky
@PrimeVideo riddle me this why does the Xbox One and the Xbox series X controller and Xbox series s controller turn off with your app after 15 minutes? It does not do it with any other app just yours please fix this.
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RDRego
(@doyal_rego) reported
@PrimeVideoIN @AmazonHelp @PrimeVideo Does Amazon prime India impose geographical restrictions on watching movies within India?? A lot of movies show up on prime after I login but they don’t seem to be available for viewing?
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Hayley Alice Roberts
(@HayleyARoberts) reported
SHUDDER HELP PLEASE: I have an existing @Shudder_UK account that I want to add to @PrimeVideo so I can watch it through my TV. Only option Prime offers is starting a 7 day free trial connected to my prime email address which isn’t the same one I use for Shudder.
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Chad Reisser
(@ChadReisser) reported
@kevinmax @PrimeVideo I don’t understand the lack of skilled tuning on these projects? However you feel about it, there’s good Melodyne and bad Melodyne. Beauty and the Beast (as mentioned by someone else where) was a TERRIBLE Melodyne job.
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Sushavan
(@SushavanP) reported
The worst thing about this "Messi to PSG" news is that, @Ligue1_ENG is not even aired in India. 😭 @PrimeVideo are you listening? Please, broadcast it in India too . 😞🥺
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Brad Gessler
(@bradgessler) reported
Traveling with kids reminds me that the product managers @disneyplus and @PrimeVideo don’t have children. If they did, their offline mode would work.
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Kirstie Ford
(@kirstieford23) reported
from
Kerang, State of Victoria
We are 2/2 for terrible movies during #lockdown6 on @PrimeVideo: @TheTomorrowWar and @GreenlandMovie. At least The Tomorrow War made us laugh.
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Kirstie Ford
(@kirstieford23) reported
from
Kerang, State of Victoria
We are 2/2 for terrible movies during #lockdown6 on @PrimeVideo: @TomorrowWar and @GreenlandMovie. At least The Tomorrow War made us laugh.
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Michelle
(@michelleym22) reported
Spent over an hour trying to trouble shoot with @amazon @PrimeVideo for them to tell me they can’t help with my log in issue with @hbomax. To say I’m frustrated is an understatement.
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Bill Hamilton Is Fully Vaccinated
(@BHamilton001) reported
@PrimeVideo And who got in trouble, as a kid, for turning the dial too fast when changing channels?
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Jake
(@BlueJAI) reported
@NOWTV_It despite @netflix and @PrimeVideo making their content accessible to #blind customers, something they've both done for years. You continue to show utter contempt for the visually impaired with your lack of audio description. Why is that? When will you fix it?
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skamm11
(@skamm111) reported
@PrimeVideo @valkilmer Hopefully LotR and WoT will not be as terrible as they seem like they will be.
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Zero Utopia-Sky, Alopex Kalliste Erinys
(@ZeroUtopia) reported
@PrimeVideo why don't subtitles work anymore on the xbox 360 app? Even movies and TV shows that used to have subtitles don't have them anymore. I tried turning them back on a bunch of times, and subtitles appear on my laptop, but we're not doing accessibility on xbox 360 anymore?
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DatGuyFerra
(@CristianFerrar3) reported
@RabbiAbdullah3 @chainbear @PrimeVideo I've honestly yet to find a single streaming service with good UI, prime is probably one of the worst ones though
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TeamZadok3528
(@IsurviedT) reported
@PrimeVideo We had one TV that had sound, no picture. And one TV that the picture would only work if you turned the set upside down. The one with the picture was on top. My brother's rich friend came in one day, looking at the TV like a dog hearing a funny noise. When he left we all laughed.
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Kirstie Ford
(@kirstieford23) reported
from
Kerang, State of Victoria
We are 2/2 for terrible movies during #lockdown6 on @PrimeVideo: #TheTomorrowWar and @GreenlandMovie. At least The Tomorrow War made us laugh.
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Barb W
(@BarbWRNretired) reported
@PrimeVideo Get up and change the channel. While you’re there, fix the rabbit ears