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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Toronto Sign in 2 hours ago
Soddy-Daisy Buffering 3 hours ago
Honeoye Falls Playback Issues 3 hours ago
Township of London Britain Buffering 4 hours ago
Florissant Crashing 4 hours ago
Fort Valley Playback Issues 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidZorkocy
    David Zorkocy (@DavidZorkocy) reported

    @PrimeVideo You literally did this to all of us when you canceled Stargate. Broken heart.

  • sithjinchuriki
    FireLord Ogun (@sithjinchuriki) reported

    @PrimeVideo has done a god awful job with allowing you to watch spider noir in black and white on your fire stick. Why do I only get the options via mobile app.

  • clivegasm
    Dee (@clivegasm) reported

    @PrimeVideo What is broken is #Stargate. Fix it!

  • magicmallu
    Aragorn (@magicmallu) reported

    Each of those sitting there and laughing is a potential ****** and a part of the problem. No sympathies for this guy on losing his job. This lowlife and the comedian promoting him deserves more consequences coming their way. I can’t believe @PrimeVideo is sponsoring this comedian

  • YourselfSuit
    Sᴜɪᴛ 🇦🇺 (@YourselfSuit) reported

    @AmazonMGMStudio @PrimeVideo Please step up and help save minorities and marginalized shows like Stargate. We have too much crap and the good, well written, well acted, great story shows are now marginalized and are minorities. Step up and save Stargate!

  • CineMattSWE
    CineMatt (@CineMattSWE) reported

    @PrimeVideo But the Ghost War script did not work well at all. Bad job, PrimeVideo.

  • SAMPSON_SPORTS
    SAMPSON SPORTS 💵 (@SAMPSON_SPORTS) reported

    @sXeBets @PrimeVideo Firewall? I never have the issue

  • red_maneSC
    The Red Mane (@red_maneSC) reported

    @AnthropicDualiT @PrimeVideo Amazon's biggest issue is thinking the "hardcore" or "original" fanbase isn't enough. It needs to appeal to "non fans" as well. Pretty sure they said something similar about another show but i can't remember which. "We want it to appeal to more than just the fanbase."

  • Fried_Circuitry
    Danger, Will Robinson (@Fried_Circuitry) reported

    @PrimeVideo Yes, Amazon, it’s Your Fault we’ve no Stargate. Now, go fix it. #SAVESTARGATE

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    Stargate is that good. Why would you want to mess with canon? Reverse a terrible miscalculation and #SaveStargate @AmazonMGMStudio @PrimeVideo

  • AjayPrabhu55
    Ajay prabhu (@AjayPrabhu55) reported

    @PrimeVideo @AmazonHelp why voice difference in prime is so weird when there is some ad or music plays in btw movie it plays very loud but same volume for other portion of movie seems low. We need to keep on adjusting volume it's frustrating. Can you fix this?

  • dimadw23
    𝐃𝐢𝐦𝐚 🇱🇧 (@dimadw23) reported

    @Siomara_Bohle @PrimeVideo Seek help

  • adge_16
    LeafsAdge (@adge_16) reported

    @PrimeVideo Looks terrible, you can feature this slop but cancel Stargate? Pathetic

  • BenMonroe1
    Ben Monroe 🇺🇦 🇹🇼 (@BenMonroe1) reported

    @PrimeVideo We don't care about ogres, we care about Stargate. Fix it.

  • buda3915
    Budaman (@buda3915) reported

    @cubicinchstar @PrimeVideo @NASCAR I ain't watching doing some work so I just got radio broadcast on

  • melyandsam
    Sammy D. (@melyandsam) reported

    @PrimeVideo Spider‑Noir really said: What if the story doesn’t match AND the hero looks 20 years too old?” Bold choice. Didn’t work.

  • TheElectricBea2
    TheElectricBear (@TheElectricBea2) reported

    @PrimeVideo @AmazonMGMStudio It’s like a Stargate break up… MGM breakup…yes you are the problem,

  • KruxJacobs
    Justin Krux Jacobs (@KruxJacobs) reported

    @PrimeVideo there are huge chunks of content missing from “The Strain” series airing on your amc+/shudder network, definitely seems to be a technical issue, many online notating the same, anyone working on this?

  • Endeavourov1
    EndeavourInspired (@Endeavourov1) reported

    @AmazonMGMStudio @PrimeVideo For some reason my posts keep tagging the wrong accounts. But I won't give up! Twitter errors cannot stop Stargate fans! #SaveStargate

  • dmcmahon91
    David McMahon (@dmcmahon91) reported

    @PrimeVideo Yeah there are about 2 dozen pairings from Stargate that work even better

  • Levor_Trawrence
    Levor Trawrence (@Levor_Trawrence) reported

    @PrimeVideo can we transfer money from the rocket building budget and put some in the "fix the reason why I can't rewind without triggering the same commercial block I just watched" budget

  • BigSpoonBear
    Peterhausen (@BigSpoonBear) reported

    Even @CodyRhodes managed to finish the Story... @AmazonMGMStudio @PrimeVideo sort it out and help Stargate fans finish their story.... #SaveStargate #WWE #Amazon

  • Survive_thriver
    Calla 💛💙 & 🖤🤍💚🍉 (@Survive_thriver) reported

    @PrimeVideo Omg this looks so good!!!! I loved her in broken on CandyJar!

  • DrDude1985
    Chris (@DrDude1985) reported

    @SGFansUnited @AmazonMGMStudio @PrimeVideo Ive been very bitter and abrasive, I can't deny that. Ive said awful things about them. Nothing harmful, just how infuriated I am of the ridiculousness of the nature of their decisions and how sick of "the message" I am. I will turn it around and play nice. Best I can, anyway

  • TechAddikt
    TechAddikt (@TechAddikt) reported

    @PrimeVideo @AmazonMGMStudio Extremely bad call with cancelling Stargate. You can fix this.

  • juicymcdreamy
    Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported

    @PrimeVideo The Stargate wasn’t broken either

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @schaubee @PrimeVideo Sure have (Chinatown, the big heat, Maltese falcon). In my opinion, as I stipulated, Cage's acting was terrible.

  • JustCuz55545537
    Cuz (@JustCuz55545537) reported

    @Jack2LOneill @PrimeVideo Holy ****, I totally forgot about War of the Worlds, by far the worst movie produced this decade.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • nerd_cookies
    Nerd Cookies (@nerd_cookies) reported

    I had a terrible dream last night that @AmazonMGMStudio and @PrimeVideo canceled the new Stargate series. Can you imagine the fan backlash from such an unbelievably stupid decision? Stargate fans would NEVER stop talking about it. #Stargate #SaveStargate