Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Daejeon |
Crashing | |
 Tucson |
Buffering | |
| Boulder |
Playback Issues | |
| Altamont |
Playback Issues | |
| Millsboro |
Playback Issues | |
| Indiana |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Nathália
(@_nplusa) reported
@NetflixBrasil @PrimeVideo help
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Jenny Lens MFA famous early punk rock photo/artist
(@jennylens) reported
@PrimeVideo I could NOT turn off some subtitles in The Electrical Life of Louis Wain. WHY did I see subtitles IN THE MIDDLE of the screen whenever text, like a flyer, appeared? Yes, subtitles were OFF. Who decided we needed help to read text that is part of the IMAGE?? DUMB.
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plausible deniability
(@IBangMyPS5) reported
Anyone else feel that scrolling through amazon @PrimeVideo is creepy af? When you scroll @netflix it's like being at the part of the video store where all the lights work. Amazon is like the shady *** dark corner of the video store where 100% of rapes happen.
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Carl Ryan
(@CarlRyanDeise) reported
I tried to watch the #SCOAUS game but the replay isn’t on Prime yet @PrimeVideo can you help shed any light on this? I’ve avoided the result deliberately!
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No_Look etc
(@bemidjiben) reported
@AmazonHelp You're problem is INTERNAL. Whatever program you run that (FALSELY) says I'm using a VPN needs to be corrected or just thrown out. I've been a Prime member without the ability to view PrimeVideo for FAR TOO LONG NOW. Customer service and even your tech team haven't helped at all.
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Fionak
(@Fionak33700582) reported
@PrimeVideo buffering buffering buffering. No other streaming service with the issue. Just Amazon Video… What are we paying for?! 🙄🙄
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Mickey Deez
(@MitchDeans) reported
@PrimeVideo None. Focus on quality over diversity. Or if you do make an all female movie, make an original movie. Don’t ruin great franchises.
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nadine griffith
(@brassylady) reported
from
Los Angeles, California
@PrimeVideo they should get said manager and not question me since they are again difficult to understand. I feel as if they aren’t comprehending the problem. I ask questions they clearly don’t know the answers to
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James Thomas, PhD
(@jamesthomas_UK) reported
…with @PrimeVideo or Amazon Prime, the delivery was supposed to make it in time. Wal-Mart never has this issue, doordash may be 20 min. late, but never “we left our warehouse 10 miles away at noon and still did not get you your order by 11pm despite saying it was arriving today”
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British Immigrant In France.
(@The_etranger) reported
@DavidRa52898869 @PrimeVideo My mistake was watching the series first. Amazon have taken the basic premise and created their own story. I'll give his work another go, I'm debating to start fight club or moon palace next.
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Lucifer Chloe Morningstar
(@Chloe_N_Lucifer) reported
Hey @PrimeVideoIN @PrimeVideo Your English programming content’s subtitles are total **** to say the least. This is 4th I am raising this issue and nothing have been solved so far. #Goliath Whenever someone speak Spanish, no subtitles. How the F I know Spanish now? Please fix it
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Rajat Malgatti (ರಜತ ಮಾಲಗತ್ತಿ)
(@malgattirajat) reported
@rickykej @PrimeVideo Sir they disable the videos in a few locations. I once faced same issue with Gumnami Baba movie after watching half.
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Dominic Jenkins 🏴🇲🇹🇾🇪
(@pompadom31) reported
@PrimeVideo please sort the shocking picture quality out on the #AutumnNationsSeries #SCOAUS game,people are paying good money for this 🤬🤬
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E. Alvarez 🇺🇸
(@ealvarez_FL) reported
@PrimeVideo I’m from Tampa. I couldn’t get past the first 20 minutes. It’s awful!
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fixiefixiefixie
(@ash_og) reported
@shivapishdad @PrimeVideo @PrimeVideoCA Brianna is the worst….
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455thLife
(@LifexOptions) reported
@jedger18 @TheWheelOfTime @PrimeVideo They want to make it woke. We are in trouble
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Michael S. Smith II
(@MichaelSSmithII) reported
Is there a surprise reason that when you buy @Yellowstone on @PrimeVideo, and then subscribe to @paramountplus when that didn’t work, that you still cannot watch it?
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BAReplies
(@BAReplies) reported
Wtf did @PrimeVideo do to Last of the Mohicans? The subtitles only work in English. You’ll have to forgive me as my Mohawk and Huron are a little rusty.
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Halloween Jack
(@realcooolcat) reported
@RandomF98589283 @PrimeVideo MIB 3 is the best of the bunch. You can watch 1 and skip to 3. 2 was terrible.
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Bart Leahy
(@WritingGopher) reported
Still can’t get @PrimeVideo to work on my @Roku TV. @Ask_Spectrum referred me to Amazon, Amazon referred me to Roku, and Roku isn’t taking technical support calls. I don’t to miss The Expanse when it comes back. WTH, guys? How do I fix this?!?
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Reixeu
(@raxxmoshe) reported
@PrimeVideo you guys manage to have the best selection of movies and shows but by far the worst app usability, I can barely watch Parks and Rec on my phone! Please fix it, i keep having problems with the episodes I download
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mammamia
(@lovvaloba) reported
@PrimeVideo @sharondavis91 i have the same problem with dumbo
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Ray Friedman
(@RayFriedman14) reported
@PrimeVideo I’d rather chew broken glass.
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Sam Norris
(@SummerCrush10) reported
@primevideouk where has your primevideo help twitter gone as I need help
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S y l v i a
(@sosavvysees) reported
@PrimeVideo What's the fastest way to reach your Customer Service from Indonesia? I have subscription issue and it's so frustrating 😭
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Jai sita rama
(@CommiekillerI) reported
@Anant_Vaishnava @taran_adarsh @PrimeVideo Amazon is not problem. Their librandu content selectors are problem.
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v̷̛̹̝O̸͚͒î̸̛͕̪ ̸̦͝d̵͇̀͗
(@_ex_ist) reported
@PrimeVideo @KidCudi Why don't you update your God awful video app.
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Andrew Kershaw
(@DefPiePogo) reported
Poor sound quality and broken transmission from #PrimeVideo @PrimeVideo for their coverage of Scotland vs Australia. Second week in a row.
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Dominic Jenkins 🏴🇲🇹🇾🇪
(@pompadom31) reported
@GoldCascade @PrimeVideo Thanks 👍no pauses for me,but the picture quality is top notch, then all of a sudden it goes all fuzzy!! I'm watching it through an amazon fire stick on the TV.
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Niket Shimpi
(@niketshimpi) reported
@PrimeVideo don't mind but now days i feel you have very less own options for Hindi language viewer 😞 have very less series and movies.pls work on Hindi language options. Lot of Hindi movie you have but that many time come on TV channel.Don't mind i just Express what I feel😒.