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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Issaquah |
Buffering | |
| Port Saint Lucie |
Buffering | |
| Dallas |
Sign in | |
| Chevy Chase |
Sign in | |
| Clark Fork |
Video Quality | |
| Lexington |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Mellor
(@iamduncan) reported
@NOWTV your service is by far the most expensive yet has more problems than all the others combined. If you didn’t have the majority of premier league football I would definitely not be a customer. Come on @PrimeVideo do us a favour and put them out of their misery.
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Craig Pugh
(@Pugy2006) reported
This narrator thing they’ve decided to do on the great escapists really is ruining what could have been another great @PrimeVideo show. Really don’t get it. It’s awful. Why choose that robotic tone? #TheGreatEscapists
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Real Gem💎
(@OhhCourtneyy) reported
I just got all comfortable rented a movie on my @PrimeVideo and now the app not working 🙃
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JabbaJodes
(@Jody0h) reported
@PrimeVideo why do I pay for your service PLUS additional subscriptions and yet still have commercials/ad breaks? And why are the ad breaks for the subscription I have already paid for? @amazon fix this
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Barnabas Frid
(@frid_barnabas) reported
@PrimeVideo unable to watch season 3 of Hannibal. Getting error messages
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rouse99
(@rouse99) reported
@PrimeVideo Why is the Expanse season 5 unwatchable on my Samsung Smart TV all of the sudden with episode 9? The picture is too dark like a whole lot of bits are missing. I watch episodes 1 to 8 and they were fine. Now, even the early episodes have the same problem.
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Sara Ziemnik
(@sziemnik2198) reported
@historysandoval @PrimeVideo That’s awful.
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LulabelleMA
(@LulabelleMa) reported
@MailOnline @PrimeVideo @FlackonPrime It's one of the worst shows I've watched in a long while. UGH.
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Lord_FireFox
(@FirefoxLord) reported
@nowtvhelp Must just be my expectations. Wait actually it can’t be.... because Netflix, PrimeVideo, Disney+ and funny enough Apple TV+ apps all work really well. Must be NOWTV as always trailing behind.... (Another free trail Shipper in Home Bargins) 🙄
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▼†⚡
(@_thenexus_) reported
@CiaraAoife_ @PrimeVideo Disney + Is worst
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Rolf ⛄
(@AsianBackup) reported
@tinkerbeckss @PrimeVideo I don't think amazon has much Subbed films if it's available dubbed, I tried both the available through prime and purchasable versions of ghost in the shell and they only had an awful dub.
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Heidi Cox 🦋 😷 BLM
(@MsHeidiCox) reported
from
Los Angeles, California
Every time @JonathanLondon & I watch #TheStand - @cbsaahelp cuts to a commercial 3 seconds before the end of the act. It has happened every day we have watched it. Help? @PrimeVideo channel
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Jamie Chapman 🔬
(@Chapman_Histo) reported
Watching Bosch on @PrimeVideo. @welliver_titus and the ensemble are terrific. I can't help thinking that it's set in an alternative universe where nobody rolls up car windows or locks car and house doors.
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DJ~Flowerdove
(@flowerdove2168) reported
@PrimeVideo You guys have "The Secret of Nikola Tesla" listed as having been released in 2016. A bit odd, since Orson Welles died in 1985, and this is not a post-humous release. (SMH) The movie is from the year 1980, yo. Wanna fix that, maybe?
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Paty Newman ☯️
(@trojanmom8) reported
@PrimeVideo why is #PrimeVideo not working on my appleTV? Do you recommend something to fix it? It runs on my phone, but not my TV
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Nic Griffin
(@griffintweet) reported
@PrimeVideo What on earth is great esacpists all about?How can you justify taking 70 people and a load of garbage to this rare place, free from human ruin to date!??How many habitats were affected by your being there burning & exploding things an so on...Help me understand this?
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TJ 🍕
(@tjdraperpro) reported
The @PrimeVideo version of the Director’s Cut has some serious audio issues. Makes me upset that I paid for it.
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Least in the Kingdom
(@Exverum) reported
Most @PrimeVideo offerings are terrible. The reason for it is that we cannot provide feedback on them. @amazon is so big they dont feel like they need to listen to us, their customers.
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IT’S NOT A VACCINE, WAKE UP
(@Ess50542616) reported
I am having serious issues with @amazon and specifically @PrimeVideo Will you DM me before I get to the point of putting on Twitter the details of poor service I’m receiving.
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overbyte
(@overbyte) reported
Been weeping my way through #ThisIsUs on @PrimeVideo. The whole show is absolutely incredible: the interweaving stories, the filmmaking, the quality of the actors and production. Even the small things, like I just can’t believe how good @TheMandyMoore’s make up is.
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SK2
(@SK21878) reported
To avoid watching MOTD, I watched #TheLie on @PrimeVideo every bit as crap as Everton were yesterday. A truly awful movie. Don’t bother.
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Sohrab Hashmi (محمّد سہراب)
(@SohrabHashmi5) reported
@amazonIN @PrimeVideo What a useless customer service, I called Amazon four times today to find a solution to my problem, but the dog agent people are sitting on it to cut the called. Harami people. Disgusting service.
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alyrical
(@alyrical) reported
@PrimeVideo can someone please help me?!
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CF Seminole
(@Iamrobjenkins) reported
@PrimeVideo what ******** is your problem? why are you making actors smoke? there is no purpose in it, are you just promoting smoking to kids? you are disgusting and should be ashamed of your shity work.
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Xylem44
(@xylem44) reported
@MistyHPettway08 @PrimeVideo It’s really a problem they need to fix. Doesn’t matter what great programming you have if you can’t access it. Meanwhile, I can access Netflix with my iwatch.
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Bryan Healey
(@Bryan_Healey) reported
hey, uh, @PrimeVideo, when I finish watching Madagascar, why would you recommend Madagascar 3 instead of 2? same issue with Jurassic Park and LotR; seems like this is an easily fixable UX issue...
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The Ocean Beneath
(@TheOceanBeneath) reported
Once again watching The Office US. So much better quality on @netflix than it was on @PrimeVideo That's got to be a good enough excuse.
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Bryan Healey
(@Bryan_Healey) reported
yo, @PrimeVideo, when I finish watching Madagascar, why would you recommend Madagascar 3 instead of 2? same issue with Jurassic Park and LotR; get your **** together!
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Stray Fawn
(@strayfawn) reported
@AnnaPaquin @PrimeVideo @FlackonPrime It’s awful. Characters are immoral idiots. Just hideous humans. Ugh.
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Bryan Healey
(@Bryan_Healey) reported
yo, @PrimeVideo, when I finish watching Madagascar, why would you recommend Madagascar 3 instead of 2? same issue with Jurassic Park and LotR; seems like this is an easily fixable UX problem...