Amazon Prime Video

Is Amazon Prime Video down?

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/24/2026 21:50

March 24: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 02:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (31%)

    Playback Issues (31%)

  2. Buffering (25%)

    Buffering (25%)

  3. Crashing (22%)

    Crashing (22%)

  4. Sign in (18%)

    Sign in (18%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Crashing
United StatesChicago Crashing
United StatesSomerville Sign in
United KingdomDerby Playback Issues
United KingdomReading Playback Issues
United KingdomSouthampton Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • RealDomBrown Dominick Brown (@RealDomBrown) reported

    The @PrimeVideo Yankees feed quality is unreal, but they need to fix the volume difference between the game and commercials. The commercials are so loud.

  • MTopper319 MToppz (@MTopper319) reported

    @PrimeVideo fix your sound.. yankee game sounds like trash

  • Don_Lako 🏁 Mr. Alagidi 🇳🇬 (@Don_Lako) reported

    Y’all live stream is awful @PrimeVideo

  • MikeJJR02 Michael J (@MikeJJR02) reported

    @Googuls @PrimeVideo Sorry, for good quality video you need to purchase AmaZon Prime +, which will have the game available for ONLY those who live within a mile of Billy’s

  • E24lin links242 (@E24lin) reported

    @PrimeVideo the stream quality for the Yankees game is terrible on TV compare to when I stream on my phone. Any fix to it?

  • ChequerPhact PhactChequer (@ChequerPhact) reported

    @PrimeVideo @YESNetwork Watching this game live and I have to tell you streaming sports sucks! Can’t record it. Can’t quickly rewind and slow mo. Can’t watch “fast” like when watching on TiVo. Poor picture quality. @MLB please stop this. I’d rather this be on YES.

  • bigishyanks87 Ish Jones (@bigishyanks87) reported

    @Yankees @PrimeVideo @mlb the audio for the Yankees broadcast sounds awful… clean it up

  • RickinScranton Slick (@RickinScranton) reported

    Having trouble with audio tonight. Lots of popping p’s from @RealMichaelKay on @PrimeVideo @YESNetwork something not quite right.

  • Telperinquar_ Celebrimbor (@Telperinquar_) reported

    @NathanBainn @ciri2019 @PrimeVideo What you are paying for a product which promotional materials show you they are not respecting the source Material? They are just using an existing IP to lure in the Fans while giving a **** about the original work. You must be an idiot.

  • Real_toxic__ Toxic #RepBX (@Real_toxic__) reported

    @PrimeVideo can your yankee broadcasts be less terrible

  • WaxMeisster Wax Meiss (@WaxMeisster) reported

    The audio and picture quality of this #yankees game on #PrimeVideo broadcast is trash.

  • dataxman77 professor plum (@dataxman77) reported

    @EmSheDoesIt @PrimeVideo is the picture quality and sound hazy or it just me?

  • Googuls Googuls (@Googuls) reported

    The video quality is atrocious with the pregame segments on @primevideo . My 2009 Palm Pre took better video. Almost seems intentionally awful #yankees

  • Hastor Hastor (@Hastor) reported

    @wendyoandretti @TDVDSFans @PrimeVideo How does that work? I thought you just played it by the season and it played the series in order. Always worked that way on prime for me. They didn't pick the episodes for me. You can watch non-stop in order on Peacock. Free if you don't mind an ad or two.

  • G8Lianna Lianna G (@G8Lianna) reported

    @PrimeVideo what is wrong with Prime? Having connecting issues and then getting message in German?? I am in USA?

  • Ayomide Ayòmídé Bolton (@Ayomide) reported

    @DorianGray_100 Are you sure? I don’t think those decoders are 4K ready, just HD. I use a 4K TV and I always complain when I switch from Netflix or Primevideo to DSTV, the picture quality is too far apart

  • EmSheDoesIt Emily Nyman (@EmSheDoesIt) reported

    @ProGenitor09 @PrimeVideo this is the worst it's been

  • MichiganYankees MichiganYankees (@MichiganYankees) reported

    @PrimeVideo Fix your microphones, I pay $ to watch this bullshit. At least put out a good product

  • drivingrangegod David Brown (@drivingrangegod) reported

    Trying to stream #Yankees in @PrimeVideo mobile app but it won't give me the option. When I tap on the game and then on "How do I watch this?" it says I have to subscribe to Prime Video. But I already am. Tried signing out and back in, restarting app, phone, etc. Nothing. Help?

  • kerriigan_ BK (@kerriigan_) reported

    @PrimeVideo the announcers for the Yankees on Amazon prime tonight sound ******* AWFUL!! Legit sounds like the mic is inside Michael Kays mouth…. YOU GUYS SUCK

  • wendyoandretti Wendy (@wendyoandretti) reported from Lenexa, Kansas

    @TDVDSFans @PrimeVideo Right! How do we fix it?

  • FjDiRoma Frank DiRoma (@FjDiRoma) reported

    @drivingrangegod @PrimeVideo @AmazonHelp That doesn’t help. Everyone having same problem. That link doesn’t help

  • justinpoetry13 Justin 🏁 (@justinpoetry13) reported

    @PrimeVideo please fix the audio on the #Yankees game it

  • HunterFink16 Hunter (@HunterFink16) reported

    @PrimeVideo the Yankees game sound quality is really bad. The announcers mics are peaking every few seconds. Please fix.

  • solemnsoto eli ✊🏿🇵🇷 (@solemnsoto) reported

    please fix Michael Kay's mic @PrimeVideo @YESNetwork

  • PsychicSuesie Honor Prerequisites For Enlightenment: Medallion (@PsychicSuesie) reported

    @PrimeVideo Allowances help end discrimination. #CelebrityMedallionBodhiNo2 #PsychicSuesie #AsianAmericanBodhiNow

  • GODJ2 GO DJ 2 (@GODJ2) reported

    @PrimeVideo fix your audio with live @Yankees games it’s hot garbage.

  • MikeJon18338767 Mike Jones (@MikeJon18338767) reported

    @TMKSonYES @PrimeVideo Show in trouble

  • SwissDog3 Hoodie Rob Manfred (@SwissDog3) reported

    Does anyone else have a problem with @PrimeVideo commercials being too loud during the @Yankees broadcasts? @amazon please fix your sports streaming if you're going to buy up the rights to baseball games.

  • JMC9787 Jeff C 🔴⚫️🔴 (@JMC9787) reported

    @PrimeVideo @Yankees Once again turning the game off. Video quality is horrible and glitchy. Just awful. Rather not watch this ****.