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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Atlanta Playback Issues 1 hour ago
Denver Buffering 15 hours ago
Sweetwater Playback Issues 1 day ago
Hoddesdon Crashing 1 day ago
Austin Playback Issues 1 day ago
Lucknow Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @Bgordo92 @NASCAR @PrimeVideo actually with prime video you can pause, you can rewind. I had my paused for about an hour and was able to resume. Again that's a you issue. You did it too youself. Not a NASCAR issue, that is a you issue.

  • katwife
    Kathy Van Duzer, M.A. (@katwife) reported

    @PrimeVideo your ads have really gotten out of hand! Worst than cable! We pay for streaming not so you can make a gazillion dollars on top of our monthly subscriptions. #poorprogramming #noads

  • AllisonStrull
    Allison Strull (@AllisonStrull) reported

    I pause a movie or tv show with a few minutes left. When I come back, Amazon has disregarded the time remaining and only offers me the option to “Watch Again.” I have to watch an ad. I fast forward to the final three minute spot. ANOTHER AD PLAYS. Fix this glitch @PrimeVideo

  • SJvrooms
    STURDY CREATOR (@SJvrooms) reported

    @familybaptisttn @NASCAR @PrimeVideo Bro get better stuff. I have the lowest internet in my area and a great tv and I have no issues

  • _BruceTakes
    Bruce (@_BruceTakes) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no issues at all

  • Spiderwes88
    Wesley Reynolds (@Spiderwes88) reported

    @Bgordo92 @NASCAR @PrimeVideo Ur the only one having that problem.

  • cemshid
    Ozan (@cemshid) reported

    Dear @PrimeVideo, not having a black & white logo animation at the start of Spiderman-Noir (bw version) is not acceptable. please fix. thank you.

  • NoToRiOuSJT_48
    NoToRiOuSJT_48 (@NoToRiOuSJT_48) reported

    @Bgordo92 @NASCAR @PrimeVideo No problems here

  • Commanders36
    The Jayden Show 🔥 (@Commanders36) reported

    This Yankees vs Royals game has no field sound. All we hear is the commentary. Someone fix this @YESNetwork @MLBNetwork @PrimeVideo

  • jasond_033
    Jason (@jasond_033) reported

    @PrimeVideo fix your damn stream. whether it's playoff basketball or regular season baseball it's always some bullshit with yall. sorry *** platform... go **** yourself bezos.

  • datdude_Jcole
    gump jCole (@datdude_Jcole) reported

    @familybaptisttn @NASCAR @PrimeVideo Internet problem on your end pal

  • sammkatz
    Sam Katsby (@sammkatz) reported

    @PrimeVideo please fix audio on Yankee game. It’s eerily quiet.

  • Irina_Lmkn
    Irina (hate go3) (@Irina_Lmkn) reported

    @RoroCumpli @GoodOmensPrime @PrimeVideo world is broken

  • DustinWendel1
    Dustin Wendel (@DustinWendel1) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a problem on your end. I started watching after it started and was able to pause never lost audio nothing.

  • Bill_Board90
    Bill Board (@Bill_Board90) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like a you issue. Worked fine for me on my phone, computer, and TV.

  • cupofjaytee
    JayTee Torres (@cupofjaytee) reported

    @Bgordo92 @NASCAR @PrimeVideo Didn’t have one problem lol

  • KingJHip
    👑KingJHip ⚾️ (26-27) 🚛🏁🏁 🦁🥉 (@KingJHip) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like perhaps an internet issue. I'm not gonna bag on you though because I get it, my internet is sometimes laggy, and maybe your internet is the best possible you can get/afford. Mine has gotten better over the last year luckily, no issue tonight.

  • HarrissRh
    Robert Harriss (@HarrissRh) reported

    @Bgordo92 @NASCAR @PrimeVideo Ive had no problems even in a heavy thunderstorm im under, sounds like your internet sucks ***

  • P_Beshears
    Phillip (@P_Beshears) reported

    @Bgordo92 @NASCAR @PrimeVideo Tbh sounds like you problem

  • MrHoosier_
    MrHoosier (@MrHoosier_) reported

    @Bgordo92 @NASCAR @PrimeVideo Haven’t had an issue… might be a you problem

  • CapnSlipp
    Cap'n Slipp (@CapnSlipp) reported

    @PrimeVideo Think about it. You're losing millions in lost subscriptions every day because people want to play-video and play-video just doesn't work a portion of the time. I'm cheap, and I can fix that issue.

  • GinaFraustro
    Gina Fraustro (@GinaFraustro) reported

    @ElisaT @PrimeVideo SAME!!!! I can get B&W on the app on my phone and switch to the app on my TV, but it switches to color when I click play. I don’t want to watch the color version! @PrimeVideo fix it!!!!!

  • 3dwhit88
    Daniel W (@3dwhit88) reported

    @Bgordo92 @NASCAR @PrimeVideo No problems here. You need a better internet connection.

  • JeffGorvetteWeb
    Jeff Gorvette Fan (@JeffGorvetteWeb) reported

    @familybaptisttn @NASCAR @PrimeVideo People discovering they have terrible internet in real time has been an interesting theme tonight

  • RichardSchwartz
    Rick schwartz (@RichardSchwartz) reported

    @truckindumbass @PrimeVideo Yea he was ready to get in car but rain ended it early. Personally I never thought him getting a waiver should of been a problem considering they gave Kenseth one in 2020 for missing 4 races that he never intended to race. Not to mention I went to indy to see him glad he stayed

  • COSportsNut
    Andrew Justin (@COSportsNut) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like an internet issue my guy. Perfect picture here

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @KingJHip @NASCAR @PrimeVideo It’s just strange that I don’t have this issue with any of the movies or shows

  • JaymoACP
    Jaymo (@JaymoACP) reported

    @familybaptisttn @NASCAR @PrimeVideo I’m watching on mobile with no WiFi at work. Perfect quality. I love prime racing. Gives us people under 85 who don’t have a cable box a chance to watch a race.

  • o_oZeppelin
    X (@o_oZeppelin) reported

    @familybaptisttn @NASCAR @PrimeVideo Get better Internet. Literally no issues for the rest of us

  • BDFphotography
    Brandon Farris Photography (@BDFphotography) reported

    @familybaptisttn @NASCAR @PrimeVideo Have had no issues at all on my stream, check with your internet provider.