Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/24/2026 13:20

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (31%)

    Playback Issues (31%)

  2. Buffering (25%)

    Buffering (25%)

  3. Crashing (22%)

    Crashing (22%)

  4. Sign in (18%)

    Sign in (18%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesVacaville Crashing
MexicoGuadalajara Buffering
IndiaHyderabad Crashing
United StatesPembroke Pines Playback Issues
United StatesSt. Petersburg Playback Issues
United StatesBrookline Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • andy523flyer andy (@andy523flyer) reported

    @PrimeVideo hey Prime, when are you going to fix the STARZ green flickering issues. I'm watching Power Book IV and it still doing the same since last season. SO annoying!!

  • MzJ2u_Heaux 💜🦋MzJℴhnsℴn2∪Hea∪x🍀🌪️ (@MzJ2u_Heaux) reported

    MASTER on @PrimeVideo with Regina Hall has to be THEE WORST MOVIE I've seen in a long time. I had to turn it off. It was just terrible. Who greenlit this atrocity? There's nothing to justify why this movie had to be made! It's not scary at all! Regina you are better than this!

  • sincerelytheone @lantis (@sincerelytheone) reported

    @johnemonteith @jakegolen @PrimeVideo A lot of men have deep seated woman/mom issues so being emasculated by a pretty woman is a fetishistic indulgence of that, but also sometimes is just said for a laugh. Hard to tell when it’s a quip, or Freudian slip

  • KatieKouvoutsa1 Katie Kouvoutsakis (@KatieKouvoutsa1) reported

    @facebookapp @lizzo @PrimeVideo Wrong the facebook fix it

  • OfSundeep Sundeep Kumar (@OfSundeep) reported

    Why do @PrimeVideo & @amazonmusic has shittiest search algorithm? It won’t even list relevant results though the item exists in the data base.. Worst user experience ever with these products..

  • fordus91 Fordie (@fordus91) reported

    @pzomac @PrimeVideo Quality viewing, man..

  • goatscruff Sean Jebo (@goatscruff) reported

    @facebookapp @lizzo @PrimeVideo why do you ignore people pleading with you about their accounts that have been taken over by someone else? I can't access my account that I had for 11 years and your help center is useless! I've been trying to reach a living person since November. Get your **** together Facebook

  • chi_frech chi frech (@chi_frech) reported

    @facebookapp @lizzo @PrimeVideo My account got refreshed I disagreed with the decision now they ask me to verify my number which I tried but said they can't send verification code to that number still am getting the codes each times I request those codes but can't input them.why?.someone help me

  • penfoldholes Richard Barker (@penfoldholes) reported

    @PrimeVideo Hello - I did a free trial via my Sky and am now being told I’m being charged £79.99. I can’t find anyway of cancelling this. Please can you help ?

  • HHSkiBSU Heather Harris Michonski (@HHSkiBSU) reported

    @PrimeVideo Charlotte so she could create “HELP” webs for our rescue

  • Matchiam Matthew M@tch Ray (@Matchiam) reported

    @thayanast @PrimeVideo @TheRock That could work

  • DukeOfLiverpool Grant Hoppel 🗽 🌎 (@DukeOfLiverpool) reported

    @PrimeVideo @VanityFair @LOTRonPrime Tried to watch #WheelOfTime. It was just soo soo awful. I couldn't finish is. Is it even getting a second season?

  • KTTFTTMofficial KtotheFtotheM (@KTTFTTMofficial) reported

    @PrimeVideo @VanityFair @LOTRonPrime Why are you wasting money repeatedly promoting this tweet? You could be paying for quality writers and actors with that money instead.

  • KatieChutzpah Katie Chutzpah (@KatieChutzpah) reported

    Just watched Spencer on @PrimeVideo It was truly awful.

  • SweetPeachez69_ SweetPeaches69 (@SweetPeachez69_) reported

    @TiffanyNicoLove @Mrsx88 @PrimeVideo Nah y’all need professional help. And Jesus.

  • b_covers Elle (@b_covers) reported

    @PrimeVideo John Locke from Lost. He'd help me find the hatch! :) @TheLOSTFans

  • ahsan__jadoon ahsan jadoon (@ahsan__jadoon) reported

    @PrimeVideo my account in not working please help

  • Anmolgrvr Anmol Grover (@Anmolgrvr) reported

    @amazonIN @PrimeVideo I am being asked to reset my password everytime i login for prime or amazon. What is this problem with your system

  • LincolnWeeps4US VoiceOf Reason (@LincolnWeeps4US) reported

    @MyDekkoo I have a Dekkoo subscription thru Amazon PrimeVideo. Do I HAVE TO access your videos by going thru Primevideo or do you have your own app or site where I can access them? I don't like Amazon knowing what I watch AND they keep suggesting adult films at the WORST TIMES!

  • itokeit No Sides (@itokeit) reported

    @justcallmekiki2 @JRodTitansGrizz @PrimeVideo No it is. It’s a societal no no to say so. But obesity was/is a huge factor in covid deaths. Science says it impacts your health. That’s doesn’t mean it’s terrible or disgusting or not pretty. It’s just hard facts.

  • mr419grind Jesse Coleman Jr (@mr419grind) reported

    I need some movies or series to watch on Netflix, Hulu or Prime video today while I work at home.. @hulu @netflix @PrimeVideo send me suggestions. #hulu #netflix #primevideo

  • spaceaur0ras plasticreputation⧗ᱬ🪩🫶🏼TeamWitchᱬ (@spaceaur0ras) reported

    Ugh I hate that most movies on Amazon @PrimeVideo are not available in the original language but only dubbed in German. 💀 I’m sorry but the voiceovers sound terrible 😒

  • invisiblestri14 . (@invisiblestri14) reported

    @PopCrave @lizzo @PrimeVideo for sure, this show will expose more of lizzo's either good or awful personality im ready for the teas, drama, winning moments, and memes.

  • Rodhunt21 Cinefan 🇺🇸 (@Rodhunt21) reported

    @PrimeVideo If you choose to be a larger size person that’s fine. You don’t deserve to be shamed or made fun of, but don’t fool yourself. There are people that will not find you attractive and health issues come with being large.

  • Ravipra32258668 Ravi prajapati (@Ravipra32258668) reported

    @PrimeVideo @amazonIN This is really frustrating that your app on smart TV doesn't work even when everything on my TV running seamlessly.

  • brendatheking brenda (@brendatheking) reported

    @MRLoVe1y @PrimeVideo @lizzo Doing the Lords work!

  • SweetPeachez69_ SweetPeaches69 (@SweetPeachez69_) reported

    @Mrsx88 @PrimeVideo No it doesn’t. Seek professional help.

  • msaiadithya Adislays! (@msaiadithya) reported

    Hey @PrimeVideoIN can you please direct me to your support. I have been facing service disruption with an error message I.e #HDMI connection popping up while accessing #PrimeVideo on @airtelblack.. since last few days. Not facing such issues with other OTT

  • Collin84391790 Collin (@Collin84391790) reported

    @PrimeVideo Daniel Jackson! He could help me get to a higher plain of existence #Stargate

  • badjeroo SayWhaat? (@badjeroo) reported

    @PrimeVideo why can I not watch Prime Video all of a sardine because I am connected 2 the internet using a VPN?Yesterday no problem. 2day my piss is starting to fizz !My VPN is within my router and I cannot just disconnect from it! Solution 2 this unnecessary irritation please!