Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 17, 9:50 AM GMT+5:30	0	0
Apr 17, 10:10 AM GMT+5:30	0	0
Apr 17, 10:30 AM GMT+5:30	0	0
Apr 17, 10:50 AM GMT+5:30	0	0
Apr 17, 11:10 AM GMT+5:30	0	0
Apr 17, 11:30 AM GMT+5:30	0	0
Apr 17, 11:50 AM GMT+5:30	0	0
Apr 17, 12:10 PM GMT+5:30	0	0
Apr 17, 12:30 PM GMT+5:30	0	0
Apr 17, 12:50 PM GMT+5:30	0	0
Apr 17, 1:10 PM GMT+5:30	0	0
Apr 17, 1:30 PM GMT+5:30	0	0
Apr 17, 1:50 PM GMT+5:30	0	0
Apr 17, 2:10 PM GMT+5:30	0	0
Apr 17, 2:30 PM GMT+5:30	0	0
Apr 17, 2:50 PM GMT+5:30	0	0
Apr 17, 3:10 PM GMT+5:30	0	0
Apr 17, 3:30 PM GMT+5:30	0	0
Apr 17, 3:50 PM GMT+5:30	0	0
Apr 17, 4:10 PM GMT+5:30	0	0
Apr 17, 4:30 PM GMT+5:30	0	0
Apr 17, 4:50 PM GMT+5:30	0	0
Apr 17, 5:10 PM GMT+5:30	0	0
Apr 17, 5:30 PM GMT+5:30	0	0
Apr 17, 5:50 PM GMT+5:30	0	0
Apr 17, 6:10 PM GMT+5:30	0	0
Apr 17, 6:30 PM GMT+5:30	0	0
Apr 17, 6:50 PM GMT+5:30	0	0
Apr 17, 7:10 PM GMT+5:30	0	0
Apr 17, 7:30 PM GMT+5:30	0	0
Apr 17, 7:50 PM GMT+5:30	0	0
Apr 17, 8:10 PM GMT+5:30	0	0
Apr 17, 8:30 PM GMT+5:30	0	0
Apr 17, 8:50 PM GMT+5:30	0	0
Apr 17, 9:10 PM GMT+5:30	0	0
Apr 17, 9:30 PM GMT+5:30	0	0
Apr 17, 9:50 PM GMT+5:30	0	0
Apr 17, 10:10 PM GMT+5:30	0	0
Apr 17, 10:30 PM GMT+5:30	0	0
Apr 17, 10:50 PM GMT+5:30	0	0
Apr 17, 11:10 PM GMT+5:30	0	0
Apr 17, 11:30 PM GMT+5:30	0	0
Apr 17, 11:50 PM GMT+5:30	0	0
Apr 18, 12:10 AM GMT+5:30	0	0
Apr 18, 12:30 AM GMT+5:30	0	0
Apr 18, 12:50 AM GMT+5:30	0	0
Apr 18, 1:10 AM GMT+5:30	0	0
Apr 18, 1:30 AM GMT+5:30	0	0
Apr 18, 1:50 AM GMT+5:30	0	0
Apr 18, 2:10 AM GMT+5:30	0	0
Apr 18, 2:30 AM GMT+5:30	0	0
Apr 18, 2:50 AM GMT+5:30	0	0
Apr 18, 3:10 AM GMT+5:30	0	0
Apr 18, 3:30 AM GMT+5:30	0	0
Apr 18, 3:50 AM GMT+5:30	0	0
Apr 18, 4:10 AM GMT+5:30	0	0
Apr 18, 4:30 AM GMT+5:30	0	0
Apr 18, 4:50 AM GMT+5:30	0	0
Apr 18, 5:10 AM GMT+5:30	0	0
Apr 18, 5:30 AM GMT+5:30	0	0
Apr 18, 5:50 AM GMT+5:30	0	0
Apr 18, 6:10 AM GMT+5:30	0	0
Apr 18, 6:30 AM GMT+5:30	0	0
Apr 18, 6:50 AM GMT+5:30	0	0
Apr 18, 7:10 AM GMT+5:30	0	0
Apr 18, 7:30 AM GMT+5:30	0	0
Apr 18, 7:50 AM GMT+5:30	0	0
Apr 18, 8:10 AM GMT+5:30	0	0
Apr 18, 8:30 AM GMT+5:30	0	0
Apr 18, 8:50 AM GMT+5:30	0	0
Apr 18, 9:10 AM GMT+5:30	0	0
Apr 18, 9:30 AM GMT+5:30	0	0
Apr 18, 9:50 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (34%)
Buffering (24%)
Crashing (21%)
Sign in (18%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Point Arena	Sign in	1 hour ago
Peoria	Crashing	1 hour ago
Township of Evan	Crashing	1 hour ago
Hillsboro	Crashing	1 hour ago
Edmond	Buffering	2 hours ago
Belleville	Crashing	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

G-Man (@Unocrew224) reported 7 minutes ago
@FrMiller @PrimeVideo He’s the worst. Terrible actor and delusional person. I won’t watch anything with him in it.
Williamson “Peterson” Jacobson (@butteryfade) reported 8 minutes ago
@PrimeVideo @TheMasters @SportsonPrime NOT WORKING
Clint  (@KeyboardJunkie) reported 8 minutes ago
This news angers me to the very depths of my soul. You have no idea how badly I was left broken after #HaloTheSeries. I take lore seriously. And I treat the lore of my favorite franchises with absolute respect and love. If @amazon @PrimeVideo ruins #MassEffect for me… I just…
Flash Boxing (@FlashBoxNews) reported 11 minutes ago
@Mopaomokonzi200 @premierboxing @PrimeVideo what I said was true.. wilder is an awful boxer
TheTruth (@DHiddenTruth) reported 12 minutes ago
@PrimeVideo Why can't prone video work with VPN.? Other video app allow it except prone video. Ypu people really need to work on this.
ATM (@imjustnosy133) reported 12 minutes ago
@PrimeVideo please help!
Kayson Truelove (@true18678) reported 14 minutes ago
@realsjokz @LifeIsAFilmFest Tell that to @PrimeVideo to change the ******* image if you have a problem. People don’t know what that scene is. All they know that it’s Sydney Prescott holding a gun. You’re the one who’s spoiling it. Don’t reply, today’s not my day.
Señorita Carmen 🐝😷 (@kbraa_omer) reported 16 minutes ago
This is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship... @PrimeVideo
porky bucek (@porkybucek) reported 17 minutes ago
@PrimeVideo People that enjoy this show need to be thrown in a work camp
Trojan Conquest (@TrojanConquest) reported 20 minutes ago
@mrmckee The producers @PrimeVideo are horrible at golf telecasts - the camera work has been utterly horrible
Melanie McKee (@melanie_mc58085) reported 20 minutes ago
@PrimeVideo One of the worst shows ever. Stupid storyline and constant foul language.
Natalya Ruslan (@NatalyaRuslan_) reported 21 minutes ago
@FrMiller @PrimeVideo Passing also on sure to be awful APPLE remake of remake Night of the Hunter ,with hideous and comically bad actor JavierBardem redoing ugly ham actor DeNiro's **** slanted characterization. There is only one , with Robert Mitchum and it's frightening and good.
Maximillion (@bubbytheboxer) reported 24 minutes ago
@PrimeVideo Terrible show. Had potential but became a gimmicky show with stupid story line that was more for shock value than context.
Nate 🇺🇸 (@alwayssbased) reported 25 minutes ago
Good god the steam on @PrimeVideo is awful today
Be Excellent To Each Other🤘🏼(Andrew Walker) (@DonMega007) reported 25 minutes ago
@FrMiller @PrimeVideo Right!? I was all in until I saw that woke, self righteous piece of **** was involved. "I made my 10s of millions, but now we need to abolish capitalism and the desire to work hard to obtain wealth." **** that **** @PrimeVideo. Please do not cast him again.
TheTruth (@DHiddenTruth) reported 26 minutes ago
@PrimeVideo Why prime video can not work on VPN? Other video app does it except prime video. You people really need to work on this and allow it.
Nokk (@nokkedits) reported 27 minutes ago
@PrimeVideo guys cencored subtitles or scenes is really makes us hate your platform. You're good, just fix it.
Ferg The Reporter (@FergTheReporter) reported 27 minutes ago
@amazon @PrimeVideo THE WORST CUSTOMER SERVICE EVER!!!!!!
YinzerYoda (@ToshiStockpile) reported 29 minutes ago
@mikethemiz @PrimeVideo You really need to take Danhausen up on his offer. That curse has to be bad if you have to take on additional work for adequate human monies. #YouAreCursed
Seattle Kraken GM (@SeattleKrakenGM) reported 32 minutes ago
@SeattleKraken @PrimeVideo 0.6% chance to make the playoff. The only thing this #SeaKraken steaming bag of dog **** roster needs to do now is LOSE EVERY REMAINING GAME to help our draft position.
John M. M. Blake (@johnmmblake) reported 33 minutes ago
@PrimeVideo coverage of the Masters is not streaming per scheduled. Please kick the hamster cage and make it work. 🫪 @TheMasters
Ya boi (@TheeMightyyThor) reported 35 minutes ago
Fix the got damn audio @NBAonPrime @PrimeVideo
Jack McScumbag (@JackMcScumbag) reported 37 minutes ago
@WillyWilliams_1 @PrimeVideo Because it wasn't enough that he was SA'd by Ashley and Tech Knight last season and it wasn't even remotely addressed. Wow dude, seek help. 😐
BerryThUtz (@BarryTh0tz) reported 37 minutes ago
@PrimeVideo has had the worst video quality of every streaming network playing @NBA games this season. This is unwatchable every time.
Jeff (@mechanix762) reported 39 minutes ago
@4everNblujeans @PrimeVideo I wouldn’t have an issue with that but the writing is horrible and the execution it’s mid.
Tim Smith (@tsmith4741) reported 40 minutes ago
@SportsonPrime @PrimeVideo @TheMasters The color on your stream is terribly washed out compared to all other streaming sources. It’s awful. Augusta National’s gonna be pissed if they see their beautiful green being presented like this.
nbanewslive (@nbanewslivefeed) reported 41 minutes ago
@NBAonPrime @PrimeVideo Can’t wait to hear the excuses come Friday morning of how Luka ain’t got enough help Imagine the insult on @KingJames
MrKleen (@MrKleen15) reported 43 minutes ago
@reviewsdino2 @PrimeVideo Yeah well they couldn't help but inject woke bullshit into that as well.
MICK STURDY (@GothicMixx) reported 52 minutes ago
@BethesdaStudios @PrimeVideo Now maybe you can work on pat hes for stuff thats been broken since backwoods update or maybe even the next gen updates if you can find the time...
Shreya Verma (@ShreyaVerm93821) reported 53 minutes ago
@PrimeVideo Accidentally subscribed on Prime Video while trying to access Anime Times. Haven’t watched anything, but I’m unable to cancel or get a refund. It’s also asking for additional payment. Please help me cancel this subscription and process a refund ASAP.