Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (31%)
• Buffering (25%)
• Crashing (24%)
• Sign in (17%)
• Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Crashing	8 hours ago
Modesto	Crashing	13 hours ago
Washington Court House	Crashing	13 hours ago
Plainfield	Crashing	14 hours ago
Kansas City	Playback Issues	15 hours ago
Atlanta	Buffering	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean D. Glidewell (@Sglidewell2412) reported 6 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem . I didn’t have any of that happen.

• 
  🦋 (@gracesaggie) reported 12 minutes ago

  @daeneryscult @PrimeVideo another terrible fandom but at least they pretend to like the female leads more than the male ones while they fight with each other ig😭

• 
  Pablo Ferreira (@gnu_pablo) reported 15 minutes ago

  Unfortunately the telecom operator removed this month @PrimeVideo from my benefit, so I can't watch Spider. Yes! Brasil has the worst MNO in the world thank to the terrible privatization of the 1990s. Anyone working in the MNO can shutdown the internet of anyone.

• 
  Society of Golf Historians (@SHistorians) reported 18 minutes ago

  @IllinoisGolfer @WNBA @PrimeVideo My tv had that for about 1/4 of the game and then reverted to what I shared. I turned to watch highlights of the Spurs game with no issues.

• 
  Captain Chris Toppings 🎣 🦆 🏁 (@MrToppings) reported 19 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo I had zero issues. Must be peoples connections

• 
  Kevin Moon (@_KevinMoon) reported 20 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Sounds like your internet provider and and equipment to me. I didn't have any of those issues! I thought it was a great production.

• 
  B. (@branahn) reported 22 minutes ago

  @PrimeVideo Terrible final season.

• 
  All Hail Kyle Busch (@ScorchinSuns) reported 25 minutes ago

  @ScottDavid45 @GarrettSmithley @PrimeVideo That’s called your dial up internet needs an update. I was watching the race in 4k. No issues.

• 
  Jeff Meintzer (@JeffMeintzer) reported 27 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Sounds like your internet speed, router and streaming device suck. I didn’t have one issue the entire race. The prime broadcast is fantastic. Much better than Fox and NBC

• 
  Mary Goedel (@meal09) reported 29 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo I had no problem watching it on Prime.

• 
  Uncle Davy Crockett (@DavyVFL) reported 31 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Literally no problem here, you absolutely can pause the broadcast, you’re just a boomer who doesn’t have good internet.

• 
  Kevin (@pineridgemtrsp) reported 34 minutes ago

  @PrimeVideo having terrible luck. Keeps raining since they’ve take over for @NASCAR

• 
  Uncl3 Bub (@Uncl3Bub) reported 35 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo No issues for me the entire race..

• 
  JayTee Torres (@cupofjaytee) reported 38 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Didn’t have one problem lol

• 
  Mike Oxlong (@ToadietheRoady) reported 38 minutes ago

  @bobpockrass Omg @PrimeVideo Mark Martin just mentioned his work out did I miss them talking about his stupid bus?

• 
  I can not be named (@TotesNotLurking) reported 40 minutes ago

  @PrimeVideo It's a shame that some of us can't watch the show in black and white because you failed to put up a separate link to view the show in black and white. When I reached out to tech support, they blamed Roku. This is weak. It is entirely within your power to fix this, fix it.

• 
  PK (@patrickstarr42) reported 40 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Prime never buffered for me or had audio issue once. Including the pre race and over hour of post race so far. May want to check our internet connection

• 
  Allison Strull (@AllisonStrull) reported 42 minutes ago

  I pause a movie or tv show with a few minutes left. When I come back, Amazon has disregarded the time remaining and only offers me the option to “Watch Again.” I have to watch an ad. I fast forward to the final three minute spot. ANOTHER AD PLAYS. Fix this glitch @PrimeVideo

• 
  Rick schwartz (@RichardSchwartz) reported 44 minutes ago

  @truckindumbass @PrimeVideo Yea he was ready to get in car but rain ended it early. Personally I never thought him getting a waiver should of been a problem considering they gave Kenseth one in 2020 for missing 4 races that he never intended to race. Not to mention I went to indy to see him glad he stayed

• 
  Kyle Martin (@KyleMartin191) reported 44 minutes ago

  @NASCAR @NashvilleSuperS @PrimeVideo Fix the feed!!! Skipping, quality changes...

• 
  Hellphish89 (@hellphish89) reported 44 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo Yea, the picture quality was REALLY weird. Like a 90s era race.. Super strange.

• 
  NextGen (@NextGenReplacer) reported 44 minutes ago

  @NigeYC @PrimeVideo Which might fix the broken player issue, though I have not tried that personally

• 
  Dinine (@Dinine03479979) reported 45 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Your issue may be your internet service and not Prime’s broadcast. …. Maybe.

• 
  Ellie 🇵🇸 | GO3 SPOILERS (@orangegetter) reported 47 minutes ago

  ******* **** quality of @PrimeVideo ’s “best quality” downloads or is that just me? I'm not even watching on a big screen, shouldn't be too hard to get decent quality and not a disgusting mess of pixels whenever characters move too fast 🤧

• 
  Todd Brown (@FlacoCafe) reported 51 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo You either have Internet issues or a crap TV.

• 
  Jebediah Springfield (@Chris_RT_392) reported 51 minutes ago

  @NASCAR @NashvilleSuperS @PrimeVideo Prime feed video and audio quality still absolute garbage off and on as usual.

• 
  Mike Marshall (@MIKE_R_MARSHALL) reported 53 minutes ago

  @PrimeVideo FIX YOUR STREAM… it’s a digrace

• 
  ☾ XXI (@_soberdxx) reported 56 minutes ago

  @PrimeVideo did yall fix the option to choose which versions to watch?

• 
  DestinyCaptain - Human of Earth (@DestinyCaptain) reported 1 hour ago

  @PopcastGuys @PrimeVideo has screwed up the rollout. Some devices will allow you to watch either version. Other devices will ONLY let you watch the color version. It’s the default version… The only default version should be Black and White for obvious reasons. I can’t seem to make mine work.

• 
  Larry Peter (@LarryPeter1974) reported 1 hour ago

  Is it just me or is this race on @PrimeVideo terrible? I am watching it on 2 different medias and they both freeze up or go fuzzy constantly. Anyone else? @NASCAR