1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 25% Buffering (25%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Sydney Crashing 1 hour ago
Modesto Crashing 6 hours ago
Washington Court House Crashing 6 hours ago
Plainfield Crashing 7 hours ago
Kansas City Playback Issues 8 hours ago
Atlanta Buffering 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Since they refuse to acknowledge the issue, maybe Movies Anywhere can help them understand that that sending customers back to them is not the appropriate course of action since the issue is not on your end.

  • meal09
    Mary Goedel (@meal09) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no problem watching it on Prime.

  • LePaul232301
    Lloyd588 (@LePaul232301) reported

    @PrimeVideo Can you have any more ****** commercials when a crash happens?

  • stephgullett
    Sjwillie (@stephgullett) reported

    @martinamcbride @ACMawards @PrimeVideo You have no problem playing for Obama but are canceling on America’s 250! Why? Are you truly trying to claiming bipartisanship? We all know that is crap now!What a letdown you turned out to be! Deleted all your songs today!

  • Shawne0817
    Shawne Wegler (@Shawne0817) reported

    @Bgordo92 @NASCAR @PrimeVideo Someone sounds like a whiney baby. Funny no one else seemed to have problems but you. Hmmm so you even have prime.

  • LaLaScottSpeaks
    L Scott (@LaLaScottSpeaks) reported

    @PrimeVideo Why can’t Amazon fix their DARK videos No other channel or app is like that

  • JMotion0
    Jarryd 🐨 (@JMotion0) reported

    @PrimeVideo So then fix your Apple TV app, because there’s no way to choose which version on there.

  • FlacoCafe
    Todd Brown (@FlacoCafe) reported

    @familybaptisttn @NASCAR @PrimeVideo You either have Internet issues or a crap TV.

  • Drew_Sully
    Drew (@Drew_Sully) reported

    @SNYtv @PrimeVideo please fix the issue where you leave me on "stay tuned" while multiple innings pass. It's been happening for months.

  • PorterTravis08
    Travis Porter (@PorterTravis08) reported

    @Bgordo92 @NASCAR @PrimeVideo That’s an old tv problem. My 2017 Samsung did that also but not when I use my Xbox to watch the race.

  • pranavdotexe
    Pranav🚀 (@pranavdotexe) reported

    @rajni_ashvarya @PrimeVideo This is interesting. Would something like Watch Now Pay Later (single click to play but billed monthly/annually) solve for you or the core issue will still remain?

  • pastoratlabelle
    Dean Stewart (@pastoratlabelle) reported

    @Bgordo92 @NASCAR @PrimeVideo No issues at my house. I don’t think your’s was NASCAR or Prime problem.

  • KyleMartin191
    Kyle Martin (@KyleMartin191) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Fix the feed!!! Skipping, quality changes...

  • SCarson53
    Shawn Carson (@SCarson53) reported

    @Bgordo92 @NASCAR @PrimeVideo Get rid of the dollar store Internet and you wouldn’t have any of those issues.

  • junebug116
    Virginia (@junebug116) reported

    @Bgordo92 @NASCAR @PrimeVideo Well, I didn’t have any issues but I do know there are a lot of people pissed off because this was on prime if they can put the Daytona 500 and the Indy 500 on TV regular TV they can at least do this race on regular TV too

  • LegendOfRobertK
    Robert Kennedy (@LegendOfRobertK) reported

    Why is it that I pay for ad free on @PrimeVideo yet I still get ads? Is the ad free payment broken?

  • orangegetter
    Ellie 🇵🇸 | GO3 SPOILERS (@orangegetter) reported

    ******* **** quality of @PrimeVideo ’s “best quality” downloads or is that just me? I'm not even watching on a big screen, shouldn't be too hard to get decent quality and not a disgusting mess of pixels whenever characters move too fast 🤧

  • EhJay33
    EhJay (@EhJay33) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bud

  • sowedan
    sowedan (@sowedan) reported

    @PrimeVideo Fix your ******* app

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    For Christ sake @PrimeVideo just tell your camera folks to ZOOM OUT!!!! This is awful @WNBA

  • M1keJohnsyn
    Mike Johnsyn (@M1keJohnsyn) reported

    @Bgordo92 @NASCAR @PrimeVideo Lmao. I never had a problem. Get better internet.

  • OscarJager07
    Oscar Jager (@OscarJager07) reported

    @Bgordo92 @NASCAR @PrimeVideo Skill issue. Get good scrub

  • starrygalx1s
    deanalliecat66 (@starrygalx1s) reported

    @tryquinn got their baby's back from @PrimeVideo post just from an hour ago. Help 😭😭

  • Buckeye102287
    T (@Buckeye102287) reported

    @Bgordo92 @NASCAR @PrimeVideo That's a you problem. Get better internet.

  • ileftmyheartt
    Brandon the Chat-Killer (@ileftmyheartt) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bro. My feed was flawless

  • MambaSwain
    Swain (@MambaSwain) reported

    @Sony Prime is lying they’re not allowing the color version to work only the black and white episodes are working Just forcing it that’s lame it’s 2026 black and white films ain’t it! @PrimeVideo

  • IAMKM85
    Kyle Markowitz (@IAMKM85) reported

    @familybaptisttn @NASCAR @PrimeVideo Had zero issues, your watching experience is based off your internet connection. If they watched it im sure they wouldnt have a problem, they most likely have the best there is to offer.

  • starrygalx1s
    deanalliecat66 (@starrygalx1s) reported

    @tryquinn got DeanAllie back from @PrimeVideo post just an hour ago. Help 😭

  • silverfoxx6
    ᎫᎪᎦᎾᎯ ⛳️🥎🏌🏼‍♂️ (@silverfoxx6) reported

    @NASCAR on @PrimeVideo is still using the Fox and NBC ticker on the side of the screen covering up part of the track and racing, while the top of the screen is showing the sky and nothing else. Please fix it. It’s old, we hate it, and it covers way too much!!!

  • lazypaulreact
    Lazy Paul 🤍 (@lazypaulreact) reported

    WHY Spider-Noir "Authentic Black & White" IS NOT AVAILABLE TO ME ?!! Does anyone have the same problem ?? @primemovies @PrimeVideo @Sony #spidernoir