Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Sign in (27%)
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Buffering (27%)
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Playback Issues (22%)
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Crashing (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Playback Issues | |
| Southampton |
Buffering | |
 Nashville |
Buffering | |
| North Salt Lake |
Buffering | |
| Parrish |
Buffering | |
| Peosta |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Stuti Kumar
(@SKStutiKumar) reported
What's happening with @netflix, it's playing pixelated movies whereas movies on @PrimeVideo are playing fine. So no problem with my connection or device.
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exoticona
(@exoticona) reported
@salmahayek @PrimeVideo Don't ruin your skin by getting a tattoo. When one ages the tattoo changes, and looks like a bruise. I work in the ER, and it's disgusting to see what happens.
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IFC Films
(@IFCFilms) reported
@MariaThomas hm - that could be an issue with our site not populating the most up to date showtimes. I would check back in the next day or so, but also the film will be available to rent on @appletv @PrimeVideo Vudu and all the other usual platforms this Friday as well.
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Luigi vs Mario
(@Interstellar_9) reported
@PrimeVideo ...please resolve my issue ASAP...I have not been able to stream videos in HD since past few days. After several correspondences via call and e-mail with your team, the issue still remains unresolved. I am using this platform since there is no response from your team.
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Pranesh Kumar V P
(@PraneshKumarVP1) reported
from
Toronto, Ontario
@PrimeVideoIN @Amul_Coop @PrimeVideo watch party is not working for #Familyman2
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Maci 🦋
(@maciiann) reported
@DisneyPlusHelp We switched over to the @PrimeVideo app and had no issues watching content immediately. So, what’s the deal @disneyplus. This has gotten so old. Attempting to fix it again. We will have to call in …. AGAIN.
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Jenn Page
(@aJennPageFilm) reported
@DavidSchatanoff @PrimeVideo @netflix Terrible. Stupid. News. 😡
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Kenneth Lindsey
(@1300KWL) reported
@EPIXHD Not yet impressed with the quality of streaming on Epix Now App, as it below the usual standards seen regular seen on Amazon @PrimeVideo Episode One of Domina was interesting
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Philip Bahr 🏳️🌈
(@reelcharlie) reported
@PrimeVideo spoke to 2 nice Amazon employees in the past 12 hours. Bought @PoseOnFX Season 3 through Prime. Series Finale aired Sunday in 2 parts. You ONLY loaded part 1. Help! Please load part 2!
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Matthew
(@Matthew08304744) reported
@PrimeVideo It’s so painful being at your lowest and someone says something and makes it worst 💔
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Bea
(@biapaula22) reported
hello @PrimeVideo , I can't acess the prime video in my computer , help us!!
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DidIStutter🤔
(@DGrizzly29) reported
@PrimeVideo I have a problem u man just be charging me when it’s not even been a month
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Alex Greenfield
(@alexdgreenfield) reported
Watching @KenBurns' THE DUST BOWL and had *no idea* how terrible it was. The images of Black Blizzards and hordes of murder rabbits are the stuff of nightmares. Greedy man-made environmental disaster at its finest! Very worth watching on the @PBS_Docs channel on @PrimeVideo.
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Ash
(@miniash7) reported
@PrimeVideo @primevideouk hey guys can I discuss with you a problem with billing as I appear to have been charged twice this month. Thanks
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Karen Haraldson
(@kharaldson) reported
@PrimeVideo @MakingtheCutTV @AmazonFashion I hope this is 100% better than season one, because it was AWFUL. (And I was a huge Project Runway fan who really wanted to like Making the Cut.)
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Ashish Mishra
(@Mishra1008Abc) reported
Dear @PrimeVideo team, My account is not login in my new phone, he wants parmision, but my old mobile is dead. Kindly resolve my problem.
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LankyAstro
(@Playstation2026) reported
@PrimeVideo I must admit as a television/movie streaming service yours is terrible , not happy with the rubbish selection of tv shows/movies
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Sachin Naik
(@SachinNaik3366) reported
@amazonIN @AmazonHelp @PrimeVideo One of the worst delivery system and behaviour esfashaly prime members. So be careful :)
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🌊 Grant Swanson
(@GrantSwanson88) reported
Wait, so where is Part 2 to the @PoseOnFX #PoseFX #PoseFinale on @PrimeVideo ? It hasn’t shown up on my account and I can’t find information about its drop time literally anywhere. Help, @AmazonHelp !
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nausheed
(@nausheed_khan) reported
@PrimeVideo #PrimeVideo @PrimeVideoIN I am not able to play videos in hd quality in my Realme 5 pro #Realme even after phone is DRM L1 certified. I adjusted the stream quality to best even after that it is still playing at 480p. Please look into this issue.
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Marissa
(@MonchyHamachy) reported
@BusinessInsider @PrimeVideo this is terrible news
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Another Random Profile On The Internet
(@imfivetenokay) reported
@PrimeVideo @lilireinhart she said "I'm sorry for traumatizing you all with the terrible show that is Riverdale, I'll make it up to you by creating some better shows that actually have decent writing and dialogue!!!"
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Roger
(@whoslovingm) reported
Who else watches Pose on #PrimeVideo? AmI the only person that hasn't been able to watch part 2 of the finale? Where is it?! I have a feeling it won't drop until NEXT sunday night since it's technically its own episode. Amazon Prime girls help me if you can! 😩 #PoseFX #poseonfx
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Nicole McIntyre
(@elliot8814) reported
@PrimeVideo the home screen shortcuts for the channels I subscribe to have gone missing. There doesn't appear to be a way to see everything on that channel without those icons. Help!
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David Schatanoff Jr
(@DavidSchatanoff) reported
@aJennPageFilm @PrimeVideo @netflix This is terrible news. Hopefully Lionsgate finds a home for it.
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quinn
(@sou1searchin1) reported
@DamoneWilliams_ @PrimeVideo Ok, I ended up at the FX website. I had to use my sister’s Xfinity login lol
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Joe Cappuccino⚪⚫
(@joe_cappuccino_) reported
@__Nerazzurri @PrimeVideo Rumor has it that it might not even get released due to licensing issues. Lame
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TV Junkie 📺
(@tvjunkie99) reported
Is the video quality on #SolosPrime supposed to be crap on purpose? Glitchy and freezing. And it just rewinded. Ugh #PrimeVideo @PrimeVideo
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Alf
(@GordonShumway66) reported
Hey @PrimeVideo, It’s nice you have an app of @Xfinity, but why NO << or >> functions? Just play/pause. Pls fix.
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c r young
(@cyyoung99) reported
I have literally spent the last 45 mins trying to watch a HBO series on @PrimeVideo suscribed app on @amazon Fire TV and have literally gone in circles without any help from Amazon. @JeffBezos what's the deal?