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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 25% Buffering (25%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Albuquerque Playback Issues 7 hours ago
Tivoli Sign in 2 days ago
San Jose Buffering 2 days ago
Virginia Beach Buffering 2 days ago
Denver Sign in 2 days ago
Atlanta Playback Issues 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ileftmyheartt
    Brandon the Chat-Killer (@ileftmyheartt) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bro. My feed was flawless

  • Spangler004
    Ryan Spangler (@Spangler004) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like that’s on you bud. No issues with anyone else I’ve seen including myself. Try crying less so your tears don’t ruin any equipment

  • Aaron09863744
    Aaron A._YT (@Aaron09863744) reported

    @Bgordo92 @NASCAR @PrimeVideo U must suck *****, if that's what u were seeing, no one else had that issue

  • JeffMeintzer
    Jeff Meintzer (@JeffMeintzer) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like your internet speed, router and streaming device suck. I didn’t have one issue the entire race. The prime broadcast is fantastic. Much better than Fox and NBC

  • justin_1455
    Justin (@justin_1455) reported

    @Bgordo92 @NASCAR @PrimeVideo User error. Worked great all night and destroys any other NASCAR broadcast.

  • mixyourdrugs
    Dee (@mixyourdrugs) reported

    @EdwardarkVic @leighjwebb @PrimeVideo Thst doesnt work it’s just the standard options

  • starrygalx1s
    deanalliecat66 (@starrygalx1s) reported

    @tryquinn got their baby's back from @PrimeVideo post just from an hour ago. Help 😭😭

  • peninsuladad
    Peninsuladad (@peninsuladad) reported

    @martinamcbride @ACMawards @PrimeVideo You are anti America and pathetic broken moldy oldie with no future left

  • Ceycey3498
    Ceyda🪐🪼 (@Ceycey3498) reported

    @offcampusonpv Ella and Belmont are so loved and have contributed so much to the show's viral success, so why do you constantly shove the other couple in our faces and do PR for them? You're wasting Ella and Belmont's hard work and alienating people by doing this. @PrimeVideo @offcampusonpv

  • MoxiestMox
    Moxie Million (@MoxiestMox) reported

    Anyone else hating how @PrimeVideo & @netflix have redesigned their TV interfaces to make them ike Apple TV? 🤮 Essentially making both of these suck now, too. The layout is awful!!! The pass code circle on Prime TV (@AmazonHelp) is gone, removing a key privacy/security layer,

  • dannybrown805
    Danny Brown (@dannybrown805) reported

    @familybaptisttn @NASCAR @PrimeVideo Not a single issue with prime. No lagging. Seems like you need better internet.

  • PorterTravis08
    Travis Porter (@PorterTravis08) reported

    @Bgordo92 @NASCAR @PrimeVideo That’s an old tv problem. My 2017 Samsung did that also but not when I use my Xbox to watch the race.

  • jd1031
    JD (@jd1031) reported

    @PrimeVideo @YESNetwork The audio is screwed up on the Prime Yankees/Royals game tonight. It’s just booth audio, no crowd sound. Fix it, please. This is stupid.

  • DavyVFL
    Uncle Davy Crockett (@DavyVFL) reported

    @Bgordo92 @NASCAR @PrimeVideo Literally no problem here, you absolutely can pause the broadcast, you’re just a boomer who doesn’t have good internet.

  • Uncl3Bub
    Uncl3 Bub (@Uncl3Bub) reported

    @Bgordo92 @NASCAR @PrimeVideo No issues for me the entire race..

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @omg_its_zach4 @NASCAR @PrimeVideo Nope only time I ever have an issue is on Amazon live race

  • tallard24
    🇺🇸Timothy Allard 🏳️‍🌈 (@tallard24) reported

    @Bgordo92 @NASCAR @PrimeVideo So in other words your tv sucks or your internet sucks. Not NASCAR’s fault. Your problem but blame NASCAR it easier. Amazon works great!!!

  • Murph_IT
    ☘️ Murph ☘️ (@Murph_IT) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like an ID-10-T problem.

  • Madisox43
    Madisox (@Madisox43) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like issue with your ISP,,

  • WPBradley
    Bill Bradley (@WPBradley) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had an issue. More than likely its your internet connection.

  • WNBA_Analyst
    #KeepStephWhite (for now) (@WNBA_Analyst) reported

    @WNBA @PrimeVideo Caitlin needs to work on her range. Some more practice at half court jump shots would be helpful.

  • mattbell211
    Mattbell21 (@mattbell211) reported

    @familybaptisttn @NASCAR @PrimeVideo Zero issues

  • spychatAWE
    Alexander (@spychatAWE) reported

    @PrimeVideo I will commit to the marketing costs upfront of a Royal tournament but after that the Kendo Fight Firm board of directors may afford us only search for Kendo on prime and it pops up restricted marketing to manage the interest versus quality of product in years 1 to 3

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    @IllinoisGolfer @WNBA @PrimeVideo My tv had that for about 1/4 of the game and then reverted to what I shared. I turned to watch highlights of the Spurs game with no issues.

  • TDEAN2088
    Thomas Dean (@TDEAN2088) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had issues tonight

  • Shawne0817
    Shawne Wegler (@Shawne0817) reported

    @Bgordo92 @NASCAR @PrimeVideo Someone sounds like a whiney baby. Funny no one else seemed to have problems but you. Hmmm so you even have prime.

  • JeremyKutz9
    Jeremy Kutz (@JeremyKutz9) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no problem last night or last year.

  • kngibbons
    kristin. (@kngibbons) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had any issues on my end. Sounds like a you problem.

  • DustinWendel1
    Dustin Wendel (@DustinWendel1) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a problem on your end. I started watching after it started and was able to pause never lost audio nothing.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Amazon customer service is pretending that they are unaware of the syncing issue of Universal Studios movies purchased from Prime Video. They are telling customers to contact Movies Anywhere to resolve the issue. I’m cutting out the middle man