Amazon Prime Video status: streaming issues and outage reports
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 12: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Orange Park
|
Crashing | 2 hours ago |
|
Lakeland
|
Playback Issues | 3 hours ago |
 Lucknow
|
Crashing | 21 hours ago |
|
Bixby
|
Buffering | 23 hours ago |
|
Roseville
|
Crashing | 24 hours ago |
|
Monroe
|
Crashing | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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OpusDogPoker 🥸 (@RealOpusDog) reported@VivaLaStool @PrimeVideo @AmazonMGMStudio Putting that hunchback to work!! 👍
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Absolute Joey (@Joefanatic23) reportedYO @PrimeVideo FIX YOUR DAMN APP , i'm trying to watch basketball
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Aurelius☣️ (@eleniyanjb) reported@PrimeVideo I can’t access my account for weird reasons. Kindly fix up.
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BerryThUtz (@BarryTh0tz) reported@PrimeVideo has had the worst video quality of every streaming network playing @NBA games this season. This is unwatchable every time.
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Seattle Kraken GM (@SeattleKrakenGM) reported@SeattleKraken @PrimeVideo 0.6% chance to make the playoff. The only thing this #SeaKraken steaming bag of dog **** roster needs to do now is LOSE EVERY REMAINING GAME to help our draft position.
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S K Talks (@salllllman) reported@PrimeVideo Hi, I am having issues with app on my samsung TV. All of sudden, my profile shows blank and log itself out of the app. It's working fine on my phone,its just the TV. I have deleted the app and reinstalled. Still the same issues, please advise
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Natalya Ruslan (@NatalyaRuslan_) reported@FrMiller @PrimeVideo Passing also on sure to be awful APPLE remake of remake Night of the Hunter ,with hideous and comically bad actor JavierBardem redoing ugly ham actor DeNiro's **** slanted characterization. There is only one , with Robert Mitchum and it's frightening and good.
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ryanator109 🇳🇿 (@ryanator109) reported@eduffleppard @PrimeVideo @TheBoysTV No work tomorrow haha
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MyBrainHurts🍸 (@CountessAu) reported from Hobart, TasmaniaWhat a useless effing crunt of a streaming app @PrimeVideoAUNZ @PrimeVideo is. Cancelling my subscription. Get an 8 year old to fix it.
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Jeff 🔴⚫️🔴 (@JMC9787) reportedSound now works, but it freezes and buffers every few minutes and then the audio and video is not synced up. Have to pause and restart for it to sync. Until it freezes again. Fix your ******* **** @PrimeVideo I hate streaming services. When do we all just go back to cable?
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Stevø (@_Steve_B_) reported@38Games0Defeats @PrimeVideo @primevideosport I ended up rebooting my router a couple of times but the issue was with them all along!
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Clint (@KeyboardJunkie) reportedThis news angers me to the very depths of my soul. You have no idea how badly I was left broken after #HaloTheSeries. I take lore seriously. And I treat the lore of my favorite franchises with absolute respect and love. If @amazon @PrimeVideo ruins #MassEffect for me… I just…
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Camsworld (@Camspen_) reported@PrimeVideo @AmazonMGMStudio Fix ur animation plz
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scott bonar (@scottbonar5) reported@PrimeVideo wake up the person in the studio and hit the video button to broadcast the masters terrible start to this
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Revenge of the Quack (@OfWonk) reported@PrimeVideo I feel like a better-written show would’ve involved a conversation where Soldier Boy was actually persuaded to work with Butcher based on the NEW INFORMATION that is being introduced here—which ABSOLUTELY SHOULD HAVE changed his mind Just a thought. 🤷🙄🤦
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PV (@Pruthvivallabha) reported@AmazonMGMStudio @PrimeVideo Well my @sony bravia crashed & wouldn't play the video on multiple restarts iam struck at Ads. Not the first time. Seems like have to wait a day or two until your servers can load 4k version without lag
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Jack McScumbag (@JackMcScumbag) reported@WillyWilliams_1 @PrimeVideo Because it wasn't enough that he was SA'd by Ashley and Tech Knight last season and it wasn't even remotely addressed. Wow dude, seek help. 😐
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Michael Scott (@MichaelScottDM0) reportedAmazon Prime Video is genuinely the worst OTT experience money can buy right now. Paid subscription. Full ads. One episode per week. I am not joking. You are paying them and they are still making you watch ads and then making you wait seven days for the next episode like it is 2009 television. Netflix figured this out years ago. Drop everything. Let people binge. Let the internet explode. That is how you win. The only reason Prime Video still exists in India is The Boys. That is it. One show. Holding an entire platform hostage. The day The Boys ends Prime Video loses half its subscribers overnight and they fully deserve it. #PrimeVideo #TheBoys #OTT
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S (@Sgm243) reported@NBAonPrime @PrimeVideo This is a badass promo wasted on a terrible game💔 Spurs by 35+ - Bucks fan
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Shooter McDadden 🎯 (@ShooterMcDadden) reportedWow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: The Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.
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Delightful Derek (@CricFootTenCine) reported@clayyytonbigsby Not only the content library, their UI, Ads everytime if you open live sports before beginning the stream even though u r a premium subscriber, Lag b/W Audio Video in Live Streaming Sports Content. @PrimeVideoIN @PrimeVideo was good now facing the same issue across all devices
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Ferg The Reporter (@FergTheReporter) reported@amazon @PrimeVideo THE WORST CUSTOMER SERVICE EVER!!!!!!
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Van “Van” South (@VanSouth_brasil) reported@amazon @PrimeVideo I bought a product for R$3,500 and Amazon did not send the invoice (which is mandatory by law in Brazil). #Amazon, please help me. Order number 702-3833411-8041821
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Nothing Else Matters (@0elsemattersMO) reported@PrimeVideo Worst show in history
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Kayson Truelove (@true18678) reported@realsjokz @LifeIsAFilmFest Tell that to @PrimeVideo to change the ******* image if you have a problem. People don’t know what that scene is. All they know that it’s Sydney Prescott holding a gun. You’re the one who’s spoiling it. Don’t reply, today’s not my day.
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Kory ⭐ (@Kostellar_) reported@PrimeVideo @InvincibleHQ Debbie is 100% justified on her stance. I still can’t help but feel a bit bad for Nolan lol
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Justin Patrick he/him • • (@LWOSJustinP) reported@Oh_lalala_ @PrimeVideo we'll see, lol. Sometimes I like putting on movies I've seen a bunch while I work & having them in the prime app is easy. But the darkness is crap, so I might have to change
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Hari om Shukla (@HariomShuk34751) reported@PrimeVideo Ihave purchased annual plan for ad Free content, but still it's shown the ads worst experience with prime ,this is my first and last time to spend money on prime.
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John Thuo (@JohnThuoNgugi) reported@PrimeVideo Please Prime, you have deducted me twice in a month for subscriptions.first in March 18th 2026 and now 2nd April 2026. Please refund today's deduction. Its hard to raise issues on your application. Thanks
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Bill's TV Talk (@BillsTVTalk) reported@FrMiller @CoalHandRoy @PrimeVideo Ok well I was referring to entertainers. You curiously had problems with Ruffalo and Alec Baldwin. I’ve already spent too much time on this, I don’t care enough.