Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/12/2026 11:30

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Sign in (27%)

    Sign in (27%)

  2. Buffering (27%)

    Buffering (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesWestland Crashing
United StatesDes Moines Buffering
United StatesBuena Park Crashing
United StatesWorland Crashing
United StatesMequon Buffering
United StatesHickory Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • peregrinnno Cæsar 🍜 • シーザー • Commissions Open! (@peregrinnno) reported

    @PrimeVideo Worst timing ever

  • DogFeet220 Andrew Halpin (@DogFeet220) reported

    @PrimeVideo Please for the love of God. Fix your damn app. Been trying to watch ANY show and nothing will play.

  • LyrisArt Lyris (@LyrisArt) reported

    @PrimeVideo @steveyeun @InvincibleHQ I miss Mark. Amber is the worst.

  • statehood101 Brad Gannon (@statehood101) reported

    @JeffBezos you need to fix your Amazon prime so many glitches with the coding and alot of the audio dont work on movies and shows alot of people pay for lack of customer service in your software better be quick before your third in the ratings. @PrimeVideo

  • OrangeHat2185 Orange Hat Reviews 📽🎬🎞💻🇺🇸 (@OrangeHat2185) reported

    @picturesofjay90 @PrimeVideo It is the lore violations themselves. I won't enjoy an attempt at Tolkien's work when the people attempting it think they can do a better job at it than Tolkien himself. That is Ego beyond acceptability. Amazon is not interested in honoring Tolkien, they want to one up him.

  • Jeaia Jeaia (@Jeaia) reported

    @PrimeVideo I use to love the show. Bringing Susie on board was a horrible idea. #MrsMaisel The writing is horrible. The script is terrible . It’s basically the repeat of 5 popular curse words over and over . I had to turn it . I felt yucky inside after watching. @JeffBezos #YouCanBetter

  • mairtinrooney Martin Rooney (@mairtinrooney) reported

    @PrimeVideo is terrible to watch a game #arsenal

  • SnarkySteff Steffani Cameron, Deep State Operative 🇺🇦 (@SnarkySteff) reported

    Just a shout-out to @PrimeVideo for having the ******* worst user interface out of everyone in the game. If you want to watch a TV series, it’s ugly, clunky, and stupid.

  • nkjstark Nick Kilian Stark (@nkjstark) reported

    @PrimeVideo This is awful.

  • mduke28015579 mduke (@mduke28015579) reported

    @PrimeVideo Daddy issues

  • AverageXArtist_ AverageXArtist - GET YOUR DAMN SHOT!!! (@AverageXArtist_) reported

    @PrimeVideo @steveyeun @InvincibleHQ That relationship turned terrible.

  • caieen2018 dirt bones (@caieen2018) reported

    @PrimeVideo @steveyeun @InvincibleHQ Nah amber was terrible for him

  • barticus0 Jonathan Bloomfield (@barticus0) reported

    @PrimeVideo sound issue with the football anyone else

  • PwnusW Pwnus Wagner (@PwnusW) reported

    @MarkWeberExists @brianleeclark @PrimeVideo Being funny or interesting would work.

  • moviemogul2 Moviemogul2 (@moviemogul2) reported

    @PrimeVideo Star Trek -the trouble with Tribles

  • AndyJones7_ Andrew (@AndyJones7_) reported

    @PrimeVideo second time I’m watching a match and had issues, it’s simply frozen on my smart tv and whenever I go to the prime app ok there now, I just get a black screen. Useless. #ARSWOL

  • SnarkySteff Steffani Cameron, Deep State Operative 🇺🇦 (@SnarkySteff) reported

    @jimmychooamy @PrimeVideo I haven't had that issue, actually.

  • wvamountaingir1 Miner'sLady (@wvamountaingir1) reported

    @RBradle74545233 @PrimeVideo Ep. 2 won't help. I'm giving it to 3 and see if a storyline starts taking shape. Still love the characters, but where are the laughs?

  • spencerddave Dave Spencer. (@spencerddave) reported

    Does anybody agree that the sound quality on this Arsenal - Wolves game is terrible, too much back ground noise @PrimeVideo

  • Colin_Neale Colin Neale (@Colin_Neale) reported

    @PrimeVideo worst interviewer I have ever seen if her best question is what is your opinion on Arsenal not putting the ball out for a player with a hamstring injury to try and get a reaction you might need to have a re-think on who you use

  • obersports Jedi Master Ober 🏆 🇺🇦 (@obersports) reported

    @PrimeVideo Worst timing for a tweet I’ve ever seen

  • LJ__Robinson Luke Jacob Robinson (@LJ__Robinson) reported

    Football on @PrimeVideo is shocking. Picture is terrible

  • jimmychooamy Amy (@jimmychooamy) reported

    @SnarkySteff @PrimeVideo It freezes at least once a week and I have to reboot my Apple TV to fix it. No other platform does that!

  • CaptBlue3 CaptBlue (@CaptBlue3) reported

    @PrimeVideo Agent said no record of cancellation date, yet the service had been cancelled. ??? Then I'm told max refund is 12 months, credit card provider said needed to get amazon to stop. Not their problem. Agent was helpful but I'll believe it when i see refund. Agent was good but amzn

  • Poppyfield1 🌟 Poppyfield 🌟 (@Poppyfield1) reported

    @PrimeVideo But why are people saving celebrity photos? Help me understand

  • smc_solutions Simon Massey (@smc_solutions) reported

    @AmazonHelp Please stop making excuses and simply look on PrimeVideo and you’ll see the episode that’s missing and then fix it. You do not need mine or anyones account info to fix this as it’s the same for everyone. I’m sick of hearing excuses

  • notshabz (@notshabz) reported

    Why does the video quality of Fast Five on @PrimeVideo look so dim and as if it was recorded on a phone??

  • Durden112 Richard Freeman (@Durden112) reported

    @PrimeVideo @steveyeun @InvincibleHQ Worst. Girlfriend. Ever.

  • chelbb_ winter 🌨 C H E L B! 🥖 (@chelbb_) reported

    @mekosoff @PrimeVideo You won’t be missed, awful prime tweet!

  • leon_harris BigWebCompany (@leon_harris) reported

    @PrimeVideo just started watching Wentworth Season 9 after you pinged me today that it was available. However you're missing episode 2 FFS. Any chance this is a glitch that can be fixed ASAP?