Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/05/2026 04:25

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (24%)

    Crashing (24%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNapa Crashing
United StatesOxford Sign in
United StatesProvidence Buffering
CanadaSainte-Julie Crashing
United StatesOcean View Buffering
FranceAmiens Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • bisbeedave David Day (@bisbeedave) reported

    @LOTRonPrime @PrimeVideo This is terrible story telling. To many narratives all playing over each other at the same time, and a lot of the characters are a-holes.

  • CamRunsWeirdly Cameron 🇮🇪 🇵🇱 🇬🇧 (@CamRunsWeirdly) reported

    @PrimeVideo @paramount please sort out the paramount app on prime video smart to app, it only gives the option to start subscription. I already have a paramount plus account and want to sign in to that. There's an option to do that on the fire stick to app, so why not this app?

  • atyryty Atiiiii Atiiiii (@atyryty) reported

    @PrimeVideo @JLo @joshduhamel The people of Iran need your help more than anytime now. After the brutal murder of #MahsaAmini the government has ceased access to the internet while killing innocent people who have been tired of injustice for years SOS #Mahsa_Amini Be our voice

  • hariharanmlk Hari (@hariharanmlk) reported

    Unable to recharge @PrimeVideo for the past 2 days. Keeps saying there is a problem with my subscription.

  • MahsaAmini_V #Mahsa Amini (@MahsaAmini_V) reported

    @PrimeVideo @JLo @joshduhamel Women of Iran need your help #مهسا_امینی #IranProtests2022 #MahsaAmini

  • Hylia_Yggdrasil Hylia Yggdrasil (@Hylia_Yggdrasil) reported

    @Lord0fTheBanana @LOTRonPrime @PrimeVideo Lord of the Rings is Tolkien's work, they could have made their own. You want to insult "Tolkien fanboys" so should I just call you a "RoP fanboy" and flip the argument? "It's amazing how you can ignore 59 minutes of bad writing for 10 seconds of good content."

  • murdocmon87er 🦉 Aleksandar 🦉 (@murdocmon87er) reported

    @lazarus4917 @LOTRonPrime @PrimeVideo Did you even read any of Tolkien work?

  • Shaun_Freeman Shaun Freeman (@Shaun_Freeman) reported

    I've been enjoying #RingsofPower but can't help but feel like @PrimeVideo missed a trick by not having custom subtitle fonts for it. It's their show on their platform and with such beautiful detail throughout but, uh oh, up pops the ugliest default subtitle font you've ever seen.

  • ShadowAndPain Zbigniew (@ShadowAndPain) reported

    @shiloh_livnat @LOTRonPrime @PrimeVideo Because they spit on Tolkien's work? And dialogs are bad? And Galadriel is the worst character in the series despite being the main character? And harfoots are full of contradictions? And most of the plot doesn't make any sense, even as a standalone series? Yeah, I wonder why...

  • friday_56_ May064 (@friday_56_) reported

    @city_willow @PrimeVideo Gosh, that was a terrible post put up by primevideo just for clickbait

  • nair_on_fire Manish Nair ⭐⭐ (@nair_on_fire) reported

    @MrJamesMay @PrimeVideo Big fan of yours Mr. May from India! 1 out of millions maybe. Just know that you guys (all 3) have had my attention since probably the last 15 years, right from The TG till The GT. I hope you've completely recuperated from the whiplash suffered in Norway/Netherlands tunnel crash.

  • adrianongaming Adrian (@adrianongaming) reported

    @Shaun_Freeman @PrimeVideo I feel like ugly subtitles are a general problem on Amazon Prime and Disney+.

  • josh0906 joshua hughes (@josh0906) reported

    @LOTRonPrime @PrimeVideo Im honestly loving it so far havnt read the books. but love the films and the show is working for me some parts of the script I can give criticism but overall there are worst things out there

  • unKnOwnn_7_ Commander pain in the *** of Amazon (@unKnOwnn_7_) reported

    @thewilds4life @PrimeVideo I'm not down either In the best of the cases we get something else (movie, book...) In the worst, we still are heard. They won't cancel another show so easily if they see that people is really mad. At the end of the day, they do care for their image

  • Hylia_Yggdrasil Hylia Yggdrasil (@Hylia_Yggdrasil) reported

    @Lord0fTheBanana @LOTRonPrime @PrimeVideo Most people are aware of that, which is why maybe they shouldn't have insisted on slapping "Tolkien" all over their product and should have made their own thing. The show is poorly written badly directed and forces a story by having characters make terrible decisions.

  • jkraskovic krps_jk (@jkraskovic) reported

    @LOTRonPrime @PrimeVideo I hope most of you nerds understand that JRR work is ALSO fiction, he made it up, that is the whole point of the genre? Right? Jackson movies dont follow the books by the word, it is Fiction work.

  • Hylia_Yggdrasil Hylia Yggdrasil (@Hylia_Yggdrasil) reported

    @Lord0fTheBanana @LOTRonPrime @PrimeVideo Lord of the Rings is Tolkien's work, they could have made their own. You want to insult "Tolkien fanboys" so should I just call you a "RoP fanboy" and flip the argument? "It's amazing how you can ignore 58 minutes of bad writing for 10 seconds of good content."

  • gokadasai Vinay G. 🇮🇳 (@gokadasai) reported

    @PrimeVideo can you please provide option to turn off HDR for Mobile app! It’s too dark to watch the high quality HDR video. So many users are reporting this and you should be taking care of this!!

  • RezaieZeynab Diana Rezaie (@RezaieZeynab) reported

    @PrimeVideo @JLo @joshduhamel #MahsaAmani we need more support! Please help iran #مهسا_امینی

  • EnchantdForrest Forrest Satchell (@EnchantdForrest) reported

    Hey @PrimeVideo !! Your subtitles are not working on the film “Aline” .. you might want to fix that please. I tried every thing and no luck

  • saharehsani4 sahar ehsani (@saharehsani4) reported

    @PrimeVideo @JLo @joshduhamel plz help iranian people😭😭😭#MahsaAmini

  • ja80416764 Paige Jackson 🇺🇲🇨🇱 (@ja80416764) reported

    Man, wtf @PrimeVideo your fire stick is a pos,where ******** is the home screen? Why does it keep restarting? What ******** is with the error messages? If you ******* got hacked just say that

  • EnchantdForrest Forrest Satchell (@EnchantdForrest) reported

    @PrimeVideo you need to check the English subtitles on the film French film ALINE. The dialogue subtitles do not work but the description subtitles do. They both work on the Spanish subtitles but not on the English one.

  • imanita9611 I A (@imanita9611) reported

    @PrimeVideo @JLo @joshduhamel Don't you want to help the people of Iran? Sometimes support costs money, but it is profitable for you later. But if you are a sea, it does not matter if you are a sea. #MahsaAmini

  • 1nvyncibleONE 🧙‍♂️ Julian Invictus ☕ (@1nvyncibleONE) reported

    @Knightriver2112 @LOTRonPrime @PrimeVideo So what if it's a stereotype in a trailer? Why does that somehow excuse your commentary? Non-binary people exist, what's your problem with them that you gotta talk about them like that on social media in the first place? That's why people like me challenge people like you.

  • CalFergie Cal (@CalFergie) reported

    @alwaysagooner83 @PrimeVideo I have the same issue

  • dealsandloots Akarsh (@dealsandloots) reported

    @AmazonHelp @amazonIN @PrimeVideo i just spoke with your customer support,that person told me that due to glitches many PRIME acnts r getting on hold and temporarily locked, Is it true ? In India's biggest sale,i dont know y u r holding accounts 2 of my frnds r facng tis issue

  • familzare Familzare (@familzare) reported

    @PrimeVideo @JLo @joshduhamel #MahsaAminii #Mahsa_Amini #مهسا_امینی help

  • Mojtaba27574737 Mojtaba (@Mojtaba27574737) reported

    @PrimeVideo @JLo @joshduhamel Iran is drowning in blood. help. give internet

  • jamrobertso Jamie Robertson (@jamrobertso) reported

    @PrimeVideo @alanritchson Awful show. Nothing like the character in the books. Cruise was closer.