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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Martinsville Buffering 1 hour ago
Dallas Playback Issues 11 hours ago
Township of Evan Sign in 22 hours ago
San Antonio Sign in 23 hours ago
Quito Buffering 2 days ago
Los Angeles Buffering 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • hearttechacsm
    Gweener (@hearttechacsm) reported

    @TonyCardigan @PrimeVideo @NBA It really is awful. Has been with other games too

  • Brandonredwave
    Brandon (@Brandonredwave) reported

    @PrimeVideo Can you please have your prime video sports casters not suck so bad they’re so one-sided. It’s unbelievable worst announcers ever.

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @AmazonHelp @PrimeVideo @NBA Nothing worked and the game is basically over. I don't have time to sit on a phone call. I have work in the morning. Thanks for ruining my Sunday night. I got prime for my dad to pass time at his treatments but it's not worth the money and I'll cancel.

  • YetiEddie0203
    Yeti (@YetiEddie0203) reported

    @PrimeVideo terrible show. was great but went to crap quick.

  • samaylok1
    samay lok (@samaylok1) reported

    @_m1k333 @_m1k333 U get everything u expected That's the problem No surprises nor a large scale war or homie jenociding countries @PrimeVideo saving budget for their most popular tv series

  • linderb24
    he who shall not be named (@linderb24) reported

    @PrimeVideo van gundy is awful and you should be ashamed for having him announce on a game of this magnitude

  • swengsbelike
    sugnerhan (@swengsbelike) reported

    @sam64671033 @TRIK0T0 @PrimeVideo if you do not believe god caused it without trauma then the only other explanation is that we erased the identity of this person from history. almost 99% of all your problems come from mohammad, the mohammadans caused the problems with israel, if you would erase him also we agree

  • bretnason
    Zap Rowsdower (@bretnason) reported

    Can anyone watch Company Retreat on @PrimeVideo? I’m getting an error message saying the rights have expired. It just came out two months ago!

  • Asxworld
    Ashish Saha (@Asxworld) reported

    @PrimeVideo You ****** Up #Theboys Season Finale !!! What was the problem, budget?

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently change my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had sevral films I had purchased and some boxsets. Im furious.

  • Cooop_DeJean
    Super Bowl Champs 🦅 (@Cooop_DeJean) reported

    @PrimeVideo Why is my screen black for the Spurs vs Timberwolves ???! Fix your ****

  • Joefanatic23
    Absolute Joey (@Joefanatic23) reported

    @PrimeVideo HOW ABOUT Y'ALL FIX UR DAMN SERVERS HUH

  • kjbalisciano
    Kenny (@kjbalisciano) reported

    @PrimeVideo this Cavs pistons broadcast is the worst I’ve ever experienced. Nonstop glazing for the pistons

  • johnson_sa25373
    Gus Abbott (@johnson_sa25373) reported

    @GuzKhanOfficial @PrimeVideo ******* awful gave it 10 mins

  • petezslims
    petezslims (@petezslims) reported

    @chidera0402 @PrimeVideo She can't help it, she must blush

  • trobdawk4
    Tim (@trobdawk4) reported

    More amazing resolution from @PrimeVideo it’s literally been every game they’ve streamed this post season and it has nothing to do with user download speeds as they’d like you to believe. It’s an Amazon problem and they won’t take responsibility for it.

  • CostasUnique
    Costas (@CostasUnique) reported

    Maybe it’s going to work well for @PrimeVideo

  • Solid_Okami
    Kushal Dasgupta (@Solid_Okami) reported

    Good riddance!! Finally, this sh*t show is over and frankly, .@PrimeVideo and .@therealKripke, stop making shows if you can’t respect the source material. The cast carried the whole show despite the terrible a** script they were given. My God, how do you mess something up this badly? First Game of Thrones, then Stranger Things, and now The Boys. Did you people ever really have the talent, or was all of this just a fluke? #Theboys

  • JShampansky
    Joe (@JShampansky) reported

    @mindthegamepod @KingJames @PrimeVideo He’s definitely not retiring but he should go back to Cleveland that would be a perfect ending and he would help Cleveland immensely considering they will be losing to the Knicks in the conference finals

  • afxtwn
    That One Guy (@afxtwn) reported

    @PrimeVideo I'm not sure who this is, but the center bit of her dress looks like it's barely hiding a Burt Reynolds quality boscage of chest hair.

  • DefectiveGeneus
    Stephen Hambor (@DefectiveGeneus) reported

    @PrimeVideo yes Candice is terrible to listen to. Even Kevin can’t be demonstrative enough to make if the Wade and Candice awful commentary.

  • Gnyr88
    Greg (@Gnyr88) reported

    @JackRyanPV @PrimeVideo Worst Jack Ryan film ever!!!! Release Rainbow!!!!!!!

  • davidblendwell
    David Blendwell (@davidblendwell) reported

    @DetroitPistons @PrimeVideo @WWJ950 Please humble yourself and go to work

  • fairly_off
    FairlyOffParent (@fairly_off) reported

    @PrimeVideo You should all be ashamed of yourselves for that last episode. I have never seen anything fall so far from the quality of the original. I cannot express my disappointment enough, for shame to all of you.

  • touring_drummer
    Touring Drummer (@touring_drummer) reported

    @NBAonPrime @PrimeVideo Yall broadcast quality is beyond watchable **** Amazon prime!! Garbage video

  • JulieTanguy
    Julie 🫰🌼🪐 (@JulieTanguy) reported

    @PrimeVideo The comments are awful, honestly… 😐 You’re judging actors based on ONE photo taken out of context, without even seeing their acting, chemistry, or interactions?! I’ve read the books too, but throwing a full-on tantrum before even watching a single episode is definitely… 💩

  • NayanPrakash4
    Nayan Prakash (@NayanPrakash4) reported

    @PrimeVideo you need to fix your Apple TV app !! It’s unwatchable.

  • CarolB4214
    CarolB (@CarolB4214) reported

    @AmazonMGMStudio @PrimeVideo Nothing but lazy profanity throughout. Don’t waste your time on this awful movie

  • JenisysPlay
    Jenisys Play 🐺🩸 (@JenisysPlay) reported

    @Daygenius My own problem with @PrimeVideo is that what's this MF's super power? I thought he would be movin like Aquaman or Namor instead he's even swimming like a regular human

  • dylan64153993
    dylan (@dylan64153993) reported

    @PrimeVideo These last 2 seasons were terrible. For anyone wanting to watch the show. Stop after season 3. Also gen V was a waste. Had a whole 2 season to build up to nothing.