Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/13/2026 09:05

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Sign in (27%)

    Sign in (27%)

  2. Buffering (27%)

    Buffering (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPhoenix Playback Issues
United StatesWinchester Sign in
United StatesLas Vegas Sign in
United StatesNeedham Video Quality
SwedenÅkarp Crashing
FranceMetz Crashing
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • FineCroissant Crispy Croissants (@FineCroissant) reported

    @thankdogfordog @PrimeVideo If they work for they job they can get it. Or make their own show/movie

  • ashutosh283 Ashutosh (@ashutosh283) reported

    @PrimeVideo u need to improve the sound quality of all your movies. its so slow that we feel there is a problem with our mobile or tv set. not sure how many have been complaining about it and the your efforts to address it

  • JJSea J. Seaberry (@JJSea) reported

    You didn't give her a chance to tell you..Exactly work together #Panic @PrimeVideo

  • uppitynegress10 #NoJusticeNoPeace (@uppitynegress10) reported

    @PrimeVideo Oh yikes! I can’t wait to see this tank because of the worst Chris.

  • JoeSchm16242888 JoeSchmo (@JoeSchm16242888) reported

    @PrimeVideo The premise of this movie is so dumb it defies belief. How does a group of seasoned professionals even green light something like this? Some is seriously broken in the development process.

  • editor_kay Kayla Caldwell (@editor_kay) reported

    I'm at that age where you have to look up actors' ages after watching something to make sure that you haven't just spent the entire show crushing on a teenager. To help anyone else out who might be wondering, Ray from PANIC is 29. @PrimeVideo

  • StevenWrights Steven Wright (@StevenWrights) reported

    @PrizmGazer @PrimeVideo Cool? Maybe. He’s also the worst Chris.

  • Gohan42117399 Gohan (@Gohan42117399) reported

    @PrimeVideo @PrimeVideoIN Hey! Your android TV app is the worst app I have ever used!! It's soo laggy I can't even tell! Even after the update it still hangs a lot! Subtitles come after the sentence is over ....WOW!! I have no issues in mobile app... But TV app is dumb!!

  • chinremoval CHIN🐲 (@chinremoval) reported

    @maxsh0 @PrimeVideo fix this. I’m paying money for absolute booboo

  • DegoFunny Horribly drawn mirage (@DegoFunny) reported

    @Rhyme_W_Karbach @PrimeVideo I mean like yell at the cause not the problem. If you need to k ow why, I could illustrate it for you

  • joomoi83 Joona (@joomoi83) reported

    @goliathtv @PrimeVideo First season was good but second completely terrible had to stop watching.

  • Jpenguinm Scrunchie SoakSteak (@Jpenguinm) reported

    @PrimeVideo This is probably the worst ad I've seen on this website

  • zcherry Zac🍒 (@zcherry) reported

    @xChaoticQueen_x @PrimeVideo I work for the company that produced it, our CEO wrote the book, wrote and exec produced the series!!

  • RishabhHegde Rish (@RishabhHegde) reported

    Anyone else facing issues with @PrimeVideo and @KnivesOut? Keeps coming as the video is currently unavailable but then why is it showing on Prime?

  • Miles_Brundage Miles Brundage (@Miles_Brundage) reported

    It’s really appalling how often subtitles are inaccurate. I try to help by reporting errors when I see them on @netflix and @PrimeVideo but they usually don’t fix them + many errors are clearly just a result of rushed, low wage gig work, not actual efforts to achieve accuracy.

  • barathe_lycan Barathe_Lycan (@barathe_lycan) reported

    @PrimeVideoIN @PrimeVideo @amazon Recent days your login method were so frustrating, Are you running Bank website! Even my NetBanking won't ask me to reset password frequently if I login in different device. Me and my brother using same account, U asking for Reset password always

  • rakeshbhatia Rakesh Bhatia (Dr. B) (@rakeshbhatia) reported

    @GabbbarSingh He took help from the guy in #thelasthour on @PrimeVideo

  • usnosaj uS nosaJ (@usnosaj) reported

    @AlexCouey @amazon @PrimeVideo The Prime Video interface is trash. I can’t even get Prime Video to work on my Samsung TV.

  • JoeSchm16242888 JoeSchmo (@JoeSchm16242888) reported

    @PrimeVideo The premise of this movie is so dumb it defies belief. How does a group of seasoned professionals even green light a dumpster fire like this? Something is seriously broken in the development process.

  • Falldog Falldog (@Falldog) reported

    @PrimeVideo When the movie looks so awful tag lines like this look good in comparison

  • skyjuic29957944 sky juice (@skyjuic29957944) reported

    @cookforgood @PrimeVideo Do you work for CNN ?

  • ronald_raphel Ronald Raphel (@ronald_raphel) reported

    @cnni @PrimeVideo pls fix search glitch before filling ur library😩

  • Jon_Hassall Jon Hassall. (@Jon_Hassall) reported from Auckland, Auckland

    @PrimeVideo remind me... how do I login in, if my subscription comes via ITunes??

  • Todenymyflesh Brian P Burns (@Todenymyflesh) reported

    Stargate should be the first series you start to work on. @AmazonStudios @JeffBezos @PrimeVideo #WeWantStargate

  • DegoFunny Horribly drawn mirage (@DegoFunny) reported

    @Rhyme_W_Karbach @PrimeVideo Cause meaning like the person in charge problem being the people effected

  • kpandey410 kamal pandey (@kpandey410) reported

    @PrimeVideo Not able to access watch party, showing temporary error. Can u fix it plzz ??

  • MikeMcWhertor Michael McWhertor (@MikeMcWhertor) reported

    Who else is having issues with the @PrimeVideo app on PS5? Content won’t load, even after multiple reinstalls/reboots. Doesn’t seem to be an issue with other streaming apps. 🤔

  • KourosMohit Køurøs (@KourosMohit) reported

    @PrimeVideo Why would anyone see crap like this? Please get some quality shows.

  • Riley4236 Riley (@Riley4236) reported

    @BlackBelted @PrimeVideo Who cares? As long as he can do his job, there should be no problem.

  • SaltyBobTN Bob Salty (@SaltyBobTN) reported

    @PrimeVideo Prime, please tell Bezos to not reimagine James Bond as he said Amazon would. Majority of Bond fans like him as is (days before woke craziness). Or go ahead and destroy the brand. Disney can help you with that.