1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Mentor Crashing 5 hours ago
Duluth Crashing 7 hours ago
New York City Sign in 18 hours ago
San Nicolás de los Garza Buffering 19 hours ago
Portland Crashing 1 day ago
Dos Hermanas Crashing 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DigiInfluenzaa
    Digi Influenza (@DigiInfluenzaa) reported

    No issue on cancelling #GenV, because S2 sucks. @PrimeVideo atleast renew #Wayne, that deserves S2.

  • Shesahoopsgirly
    Jasmine Patrice (@Shesahoopsgirly) reported

    @PrimeVideo basketball fans absolutely fkn HATE hearing the basketball net swish or brick before it’s even left the players hands! FIX IT! #nbaplayoffs

  • ThatGenXGuy
    ThatGenXGuy (@ThatGenXGuy) reported

    The boys killing off the worst "comedians" in history is the best thing this season #theboys @PrimeVideo

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    It sucks watching it on my TV on @PrimeVideo just horrible buffering & sound going.. worst playoffs games I've ever tried to watch #HorribleNBAonPrime

  • joanna4800
    ladyjophillyfan64 (@joanna4800) reported

    @NBAonPrime @PrimeVideo Fix your camera

  • dennis3967
    KB24 (@dennis3967) reported

    @PrimeVideo the NBA games are unwatchable. Terrible quality!

  • Michaelhumble93
    Texaslove933 (@Michaelhumble93) reported

    @PrimeVideo Terrible episode i mean it’s bad enough that all the episodes are released on Wednesdays I mean, come on seriously ? and only five seasons what a joke

  • E_HZ
    EhZ (@E_HZ) reported

    @therealKripke @TheBoysTV @PrimeVideo This series become terrible.

  • kidaoramen
    kidaora (@kidaoramen) reported

    @ada_goose @Thomas122343453 @PrimeVideo In the comments its very worst

  • ZB11__
    💤🅱️ (@ZB11__) reported

    @SOUTHSIDEJP_ @PrimeVideo I was fasho tryna fix it lol

  • ShawnBechard
    Shawn Bechard (@ShawnBechard) reported

    @PrimeVideo Terrible comedy. How is this in the top ten?

  • benbwwfc19
    Ben Bradley (@benbwwfc19) reported

    @HarryRossHughes @PrimeVideo Ive had no issues with my feed at all

  • Patriotsdotw1n
    Pesky *********** 🇺🇸🇺🇸🇺🇸 (@Patriotsdotw1n) reported

    @travishb @PrimeVideo Not working at all. The recap works, live is just a black screen.

  • Fraze_Haze
    Myth (@Fraze_Haze) reported

    @4wMta @InvincibleHQ @PrimeVideo And? What is the poin of it with low level of animation quality also PNG animation it feels like one punch man lol

  • TonyRobert96495
    Tony Roberts (@TonyRobert96495) reported

    @NBAonPrime @PrimeVideo Terrible broadcast

  • bingosing
    A-Ran (@bingosing) reported

    @PrimeVideo Hey fix your streaming service for the NBA so there aren’t any lapses and goddamn buffering issues! There should never be any lapses in service with all the ******* money at your disposal

  • maevemilley
    . (@maevemilley) reported

    @fourmclren @PrimeVideo the fact that grrm openly hates the adaptation of his work but loved my lady jane like cmonnn

  • Evangelion217
    Brian Jensen (@Evangelion217) reported

    @TheInfamousEric @PrimeVideo It’s because the show is a terrible adaptation and book fans stopped watching after S1. That’s why it was cancelled. I love @PrimeVideo for cancelling it. Thank you Jeff Bezos. 🙏

  • DEEPSPACESE7EN
    ☢️s⁷ | seeing bts 💫 (@DEEPSPACESE7EN) reported

    UNCANCEL IT NOW WHAT IS YOUR PROBLEM @PrimeVideo

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    Trying to watch @NBA on @PrimeVideo is the worst playoff games I ever watched on my TV..just buffering & sound going off .. horrible playoffs on @PrimeVideo

  • imstill_supa
    ona_mission (@imstill_supa) reported

    These streaming services have been terrible with these playoffs!!! @peacock @PrimeVideo #nbaplayoffs

  • BigBegottens
    ʙᴇɢᴏᴛᴛᴇɴs (@BigBegottens) reported

    @MydeAura @PrimeVideo I just downloaded it ooo trying to login no way

  • lieb_liebman
    Lieb_Liebman (@lieb_liebman) reported

    @Yankees @PrimeVideo @SportsonPrime The game broadcast's video is super low-def, low-quality, looks like a 90's video game.

  • sus_ovan
    Susovan (@sus_ovan) reported

    @PrimeVideo @AmazonHelp @amazon What is the amount we have to pay to get at least a good enough ADD-FREE service for prime video? It is the worst service for content I have ever seen!

  • MarkTor44852906
    Mark Torres (@MarkTor44852906) reported

    @PrimeVideo Your coverage of the NBA playoffs is terrible. Countdown to live is a joke. @trailblazers

  • Dmitriy_Grey_AI
    Dmitriy Grey (@Dmitriy_Grey_AI) reported

    @patmelton @NBA @PrimeVideo You've identified a critical issue. Inconsistent calls cost teams games, but AI doesn't need to replace referees—it should flag obvious errors instantly. That's exactly why we built RAI AI: empowering faster, data-informed decisions.

  • BKFOB1
    Frankie (@BKFOB1) reported

    @NBAonPrime @PrimeVideo Can you tell your terrible announcers to stop calling Mobley a "former Defensive Player of the Year"? He is the reigning Defensive Player of the Year. Not that hard to remember since he is the only one. #LetEmKnow

  • YanShellest
    kirill (@YanShellest) reported

    @PrimeVideo upload 2k or 4k quality to YouTube Please

  • StTwiggi
    •𝖲𝗍𝖳𝗐𝗂𝗀𝗀𝗂• (@StTwiggi) reported

    I can't watch this **** man. @PrimeVideo your stream is ******* awful. It's crashing every few seconds... and it's certainly not my WiFi!

  • comentarial
    dark willow (@comentarial) reported

    @therealKripke @TheBoysTV @PrimeVideo terrible, shame on you