Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (34%)
• Buffering (24%)
• Crashing (20%)
• Sign in (18%)
• Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Paradise	Playback Issues	1 minute ago
Hobart	Sign in	15 minutes ago
San Antonio	Crashing	3 hours ago
Nashville	Video Quality	6 hours ago
Georgetown	Video Quality	6 hours ago
Natick	Playback Issues	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Delightful Derek (@CricFootTenCine) reported 7 minutes ago

  @clayyytonbigsby Not only the content library, their UI, Ads everytime if you open live sports before beginning the stream even though u r a premium subscriber, Lag b/W Audio Video in Live Streaming Sports Content. @PrimeVideoIN @PrimeVideo was good now facing the same issue across all devices

• 
  unlimited (@evertonianscrud) reported 8 minutes ago

  Am I the only one having difficulties paying for prime video? @PrimeVideo help😭

• 
  rae 🏒 szn (@raeziIla) reported 14 minutes ago

  hey @PrimeVideo fix the encoding on your movies that have the words not matching up with the film it is maddening and becoming unusable

• 
  Stevø (@_Steve_B_) reported 14 minutes ago

  @38Games0Defeats @PrimeVideo @primevideosport I ended up rebooting my router a couple of times but the issue was with them all along!

• 
  Aditya (@sherlockBaktha) reported 15 minutes ago

  @PrimeVideo How do you consistently provide the worst possible UI every time?! It’s been a long time since I used Prime, so I expected the UI might have improved… but nope.

• 
  Victor 🕊 (@MadeOnChinatown) reported 18 minutes ago

  Had to let my job know im doing zero work while im there cause ill be watching @TheBoysTV and @InvincibleHQ as soon as they drop at 2am on @PrimeVideo

• 
  Bilary Hanks (@phinesseandherb) reported 18 minutes ago

  Every single HIV meds commercial I’ve seen on @PrimeVideo features black people, whether as straight couples or gay, with the occasional gay white sprinkled in. Stop the erasure of white people. Show them in more stigma-associated medical issues having commercials tf

• 
  Mr Muscles FIRE'd 2025 (@MrMusclesFIRED) reported 21 minutes ago

  @FrMiller @PrimeVideo Watched it, the movie drags on, and ruffalo is the worst character in the movie. Dumb ending as well

• 
  Ernest of Borgnine (@ACK2069) reported 21 minutes ago

  @PrimeVideo Thank God it's over. The last season was terrible woke nonsense.

• 
  G-Man (@Unocrew224) reported 22 minutes ago

  @FrMiller @PrimeVideo He’s the worst. Terrible actor and delusional person. I won’t watch anything with him in it.

• 
  Bo Gardiner (@BoGardiner1) reported 23 minutes ago

  @JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.

• 
  Chickadee (@Xgamer40000) reported 23 minutes ago

  @PrimeVideo Looks terrible

• 
  Be Excellent To Each Other🤘🏼(Andrew Walker) (@DonMega007) reported 24 minutes ago

  @FrMiller @PrimeVideo Right!? I was all in until I saw that woke, self righteous piece of **** was involved. "I made my 10s of millions, but now we need to abolish capitalism and the desire to work hard to obtain wealth." **** that **** @PrimeVideo. Please do not cast him again.

• 
  ryanator109 🇳🇿 (@ryanator109) reported 25 minutes ago

  @eduffleppard @PrimeVideo @TheBoysTV No work tomorrow haha

• 
  Camsworld (@Camspen_) reported 29 minutes ago

  @PrimeVideo @AmazonMGMStudio Fix ur animation plz

• 
  Tele Nostalgie (@TeleNostalgie80) reported 30 minutes ago

  @MattdUnkerque @PrimeVideoFR @PrimeVideo Terrible !

• 
  Clint  (@KeyboardJunkie) reported 38 minutes ago

  This news angers me to the very depths of my soul. You have no idea how badly I was left broken after #HaloTheSeries. I take lore seriously. And I treat the lore of my favorite franchises with absolute respect and love. If @amazon @PrimeVideo ruins #MassEffect for me… I just…

• 
  Ya boi (@TheeMightyyThor) reported 43 minutes ago

  @PrimeVideo @NBA fix the buzzing sound please. #Spurs #Nuggets

• 
  Ferg The Reporter (@FergTheReporter) reported 44 minutes ago

  @amazon @PrimeVideo THE WORST CUSTOMER SERVICE EVER!!!!!!

• 
  Mahesh Desai (@demahesh1) reported 44 minutes ago

  @amazon @PrimeVideo Worst customer service to prime members

• 
  OpusDogPoker 🥸 (@RealOpusDog) reported 46 minutes ago

  @VivaLaStool @PrimeVideo @AmazonMGMStudio Putting that hunchback to work!! 👍

• 
  Saidur Rahman (@saidurislam316) reported 46 minutes ago

  @beastgames @druski @PrimeVideo I am in a lot of trouble, sir. Please give me $10k, please, then I would be very benefited, please, sir, please, sir 😞😞😞😞😞😞😞😞

• 
  S K Talks (@salllllman) reported 47 minutes ago

  @PrimeVideo Hi, I am having issues with app on my samsung TV. All of sudden, my profile shows blank and log itself out of the app. It's working fine on my phone,its just the TV. I have deleted the app and reinstalled. Still the same issues, please advise

• 
  ẼrnieŴrld (@Erniewrld999) reported 49 minutes ago

  Yeah, me neither. I think the issue is I expected Thragg to sound more menacing than Conquest and Conquest is already menacing enough. I’ll give it the benefit of the doubt and wait until he actually joins the battle #Invincible #InvincibleSeason4 #primevideo

• 
  Trojan Conquest (@TrojanConquest) reported 51 minutes ago

  @mrmckee The producers @PrimeVideo are horrible at golf telecasts - the camera work has been utterly horrible

• 
  Michael Reischman (@Majkl1976) reported 51 minutes ago

  @PrimeVideo I'm stuck in a loop. I need help. I opened a new account today, but something happened while I was entering my billing info and now my account is on hold.

• 
  Ya boi (@TheeMightyyThor) reported 54 minutes ago

  Fix the got damn audio @NBAonPrime @PrimeVideo

• 
  Shooter McDadden 🎯 (@ShooterMcDadden) reported 55 minutes ago

  Wow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: The Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.

• 
  Saidur Rahman (@saidurislam316) reported 1 hour ago

  @beastgames @PrimeVideo I am in a lot of trouble, sir. Please give me $10k, please, then I would be very benefited, please, sir, please, sir 😞😞😞😞😞😞😞😞

• 
  ***** Williams (@WillyWilliams_1) reported 1 hour ago

  @JackMcScumbag @PrimeVideo Help with what ?