Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/13/2026 22:20

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Sign in (28%)

    Sign in (28%)

  2. Buffering (27%)

    Buffering (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBuena Park Sign in
United StatesSilverdale Sign in
United StatesPhoenix Playback Issues
United StatesWinchester Sign in
United StatesLas Vegas Sign in
United StatesNeedham Video Quality
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • tonishalif0e katie ミ☆ (@tonishalif0e) reported

    @PrimeVideo “I AM NOT F*CKING CRAZY... i know screaming that did not help my case...”

  • mwillow09 Michael Williams (@mwillow09) reported from Runcorn, England

    @PrimeVideo once again shite streaming! I pay over £100 a month for #SKYQtv with no issues. You can't even show 1 game without issues.

  • dciccale Denis (@dciccale) reported

    @AmazonHelp No other emails or SMS or any other type of communications. I can't login to any marketplace or primevideo. I can verify any data required please help me recover my accounts that I use since years.

  • ffc_gally Gally Segger FFC⚫️⚪️⚫️⚪️ (@ffc_gally) reported

    Got to say @PrimeVideo is much better then @btsportfootball & @SkySports fair play to you for sure quality and credit where it’s due 👏🏻 #AmazonPrime #btsport #SkySports

  • ThePhoenixHub The Phoenix Runner (@ThePhoenixHub) reported

    @skytv is there any issues with your @PrimeVideo app not showing on Sky Q boxes. I have updated software but nothing is showing. @SkyHelpTeam

  • Cnacouzi Carl.Nacouzi (@Cnacouzi) reported

    @PrimeVideo my account suddenly decided that I’m abroad and I can’t stream @SeinfeldTV even though I haven’t traveled. Could you please help? #SerenityNow!

  • Sanvers4ever Linh (@Sanvers4ever) reported

    @PrimeVideo the worst has already f*cking happened and I think I have it in me to be scared of something that could be good

  • TheSteveRandall Steve Randall 💙 (@TheSteveRandall) reported

    @skytv & @PrimeVideo what's going on with your @premierleague stream? Everything else in the house is ok, and the stream is fine on my smart tv. It's awful through the sky app though.

  • blacpinc 🇵🇸 (@blacpinc) reported

    @PrimeVideo @thewildsonprime woah i just had the worst deja vu of my gym teacher throwing a penny at me for the flag football unit

  • Rossey44201829 Rossey (@Rossey44201829) reported

    @PrimeVideo why is the picture so bad paying for poor quality #TOTFUL #COYS

  • shortlandbailey Bailey Shortland (@shortlandbailey) reported

    Have @PrimeVideo not managed to fix the audio and video being out of time yet on their @premierleague streams? #TOTFUL

  • debnakcc elly (@debnakcc) reported

    @PrimeVideo “the worst has already ******* happened. I don't think I’ve got it in me to get that scared about something that could be good."

  • MAPhillips2010 Matt (@MAPhillips2010) reported

    The Amazon picture quality is ******* dogshit. £80 a year for this @PrimeVideo?

  • spenginge spencer niven (@spenginge) reported

    @PrimeVideo got to say pictures quality isn’t great when you focus your cameras, just saying #TOTFUL

  • L_Burr22 Lauren Tuell (@L_Burr22) reported

    I bought the @CBS add on through @PrimeVideo so I could watch my shows and man.. they put their commercials in the worst places ever. Doesn't make sense.

  • damieclayton b. (@damieclayton) reported

    @PrimeVideo leah: im not ******* crazy! i know screaming that did not help my case

  • Kbads11 🦦 (@Kbads11) reported

    @PrimeVideo your love doesn’t seem to be working on play station. Can you please fix this.

  • dykefatin jay (@dykefatin) reported

    @PrimeVideo *leah screams about how she’s not crazy* i know screaming did not help my case

  • debnakcc elly (@debnakcc) reported

    @PrimeVideo @thewildsonprime “the worst has already ******* happened. I don't think I’ve got it in me to get that scared about something that could be good"

  • MeghanMFSstan Scylla is taller YA’LL 🥺 (@MeghanMFSstan) reported

    @PrimeVideo “What if, what if it all blows up? What if we end up making each other frickin’ miserable ya know? What if I hurt you? I’ve hurt people before. Very badly I-“ “Worst already ******* happened. I don’t think I’ve got it in me to get that scared about something that could be good”

  • ArchieGrant97 Archie (@ArchieGrant97) reported

    @PrimeVideo quality for football is always shockingly poor

  • darrenhoskins78 Darren (@darrenhoskins78) reported

    Another enjoyable evening trying to work out what players are what @PrimeVideo #TOTFUL #COYS

  • sapphmi mi 🌷| The Wilds (@sapphmi) reported

    @PrimeVideo @thewildsonprime “jesus ******* christ am i not allowed to help her?!?!?”

  • JordanMurphy_25 Jordan Murphy (@JordanMurphy_25) reported

    Amazon prime is shocking to watch football on, does nothing but buffer and that's with great Internet! @PrimeVideo

  • parksinho82 parksy (@parksinho82) reported

    Never really sat & watched a tv series on @PrimeVideo, until #the100 was discovered, and i must say, the show, quality... the stream, awful !! Some work needed there if they are to compete with @netflix

  • mrs_roberts2015 A Roberts (@mrs_roberts2015) reported

    @PrimeVideo how can I cancel my subscription? I just go round in circles and googling it looks like others have the same problem!!

  • kinggareth11 Harry⚽️ (@kinggareth11) reported

    @PrimeVideo ******* awful

  • WadeSilverShow TheSilverSlasher (@WadeSilverShow) reported

    @PrimeVideo and if you're looking for validation over Activision being annoying then damn you've got it right here with Crash fans we don't even like them either lmao

  • Rosienufc LesleyCMC (@Rosienufc) reported

    Rewatching @baywatch on @PrimeVideo and was trying to work out who the baby faced actor was - proud of myself that I worked out it was @TINBand without cheating and asking Google!

  • tweetnotmeat . (@tweetnotmeat) reported

    @PrimeVideo no matter what I do I cannot get my tv to open my UK prime, only USA, showing none of my purchases. All settings and subscriptions are updated, followed every step on your help page, still isn’t working. I can’t access £££ of videos I purchased.