Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (29%)
-
Sign in (24%)
-
Crashing (24%)
-
Playback Issues (21%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Columbia |
Crashing | |
| Cincinnati |
Sign in | |
 Cuautla |
Sign in | |
| Berkeley |
Crashing | |
 Tokyo |
Buffering | |
| Saratoga Springs |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Joey (for #DCstatehood)
(@JoeySchmittPhD) reported
Why is the audio quality (mostly very variable volume) so bad on some @PrimeVideo movies?
-
😥
(@levit1996) reported
@ESPNFC his ex manager was not giving him the money that he was making. For example, Luva made an ad For Primevideo that was worth more than 2 millions, and Luva only got 7k out of this. Nike and some other huge brands wanted to work with him and the piece of **** of his manager said no+
-
TheJpH
(@jph51377628) reported
@PrimeVideo why in the hell did you cancel Truth seekers @nickjfrost kills it and @simonpegg defiantly needs his back story explained fix up Amazon get the big boss to not send one to rocket up and find a budget for season 2
-
Ankush
(@ankushLearnApp) reported
Hi team! I am unable to access my prime account due to an error of unusual activity. Now I want to understand what were the "unusual" activities happened & what is the process to retrieve my account back? Pls resolve this on priority. @PrimeVideo @amazonIN
-
BlowMyJay
(@BlowMyJay) reported
@PrimeVideo nice work on #TheTerminalList with #TheBoys i got @netflix subscription too, here a some billions dollar idea @elonmusk make a multi subscription in one package 📦 //awaiting my cut, Ty
-
Dave
(@Daveinseattle10) reported
from
Seattle, Washington
@PrimeVideo Hello I'm looking for some help with money. I'm currently homeless and I need to save all that I can. If your able to help with any please see my profile where my PayPal link is. God bless you. Dave
-
JJarvisRocker
(@jjarvrocks) reported
@PrimeVideo Every time I go to watch a video, I get the start of the video and about thirty seconds of it and then an error message 5004. I'm asking nicely what that means. It happens enough that I want to drop the service.
-
duda
(@jamietatrt) reported
@therealKripke @PrimeVideo i hope black noir ends this episode alive or we'll have a problem
-
violette 💚✊
(@violette_) reported
@PrimeVideo hi, my subscription disappeared but I got charged, can you help me? thanks
-
BaniCraft
(@NotBaniCraft) reported
@PrimeVideo scammed me i never got a refund for my subscription (why i need the refund: i cancelled it but i got charged, i already contacted amazon support but they didnt help me)
-
Kirstie
(@Kirstie62151428) reported
@NotJethroBodine @TerminalListPV @PrimeVideo Not sure what your problem was but I had no problem seeing it. Must be your tv
-
Manish Dabas
(@TheManishDabas) reported
@PrimeVideo There is a issue in your app. Some times subtitles gone when pause n play
-
Taylor Whileyman
(@twhileyy) reported
If The Wilds doesn’t get renewed for season 3 I’m actually gonna scream @PrimeVideo HELP DO SOMETHING
-
Chuck Roast
(@ChuckRoast0617) reported
@deep_state_ceo @TerminalListPV @PrimeVideo Get better issues, you're gonna run out of tissues.
-
Sugapablo
(@sugapablo) reported
@PrimeVideo @prattprattpratt @TerminalListPV He had some eye work done already?
-
SpudBud
(@whiskey_silver) reported
@prattprattpratt @TerminalListPV @PrimeVideo The entire time until the sedative kicks in. You don't jab em with a needle and it acts like an off switch - I wish! I'd probably have less back and neck problems if it was instant. I just want to see a show once where the person gets injected first, then a fight scene happens!
-
Venkat
(@when_cut_the_ru) reported
@PrimeVideoIN - I was watching Alaipayuthey on Prime and realised that the audio in two of the songs (one being ‘Kadhal Sadugudu’) goes off pitch at certain moments. Seems to be an audio glitch you might wanna fix. #AmazonPrimeIN #AmazonPrimeVideo @MadrasTalkies_ @PrimeVideo
-
BULLY THE GOAT🐐
(@elleventyn) reported
@PUBGMOBILE @PrimeVideo @TheBoysTV Hey PUBG help with some uc i upgrade royal pass. Please
-
FoxLayng
(@FoxLayng) reported
@KeswickDerek @13OClockPodcast @PrimeVideo Prime is one of the worst for subtitles. Often it swaps out languages despite preferences, even when chosen language is available. Or Different movie's subtitle tracks on the one you want to watch.
-
😥
(@levit1996) reported
@ESPNFC his manager was not giving him the money that he was making. For example, Luva made an ad For Primevideo that was worth more than 2 millions, and Luva only got 7k out of this. Nike and some other huge brands wanted to work with him and the piece of **** of his manager said no
-
Jonathan Masky
(@MaskyJonathan37) reported
@worldchmps @therealKripke @PrimeVideo Yes but they would be much lower quality, and would take a lot longer and be more expensive
-
Eric The Grim
(@EricTheGrim2) reported
@BradSpiegel2 @PrimeVideo @TerminalListPV You say watched??? I’ve attempted to watch it and at episode 4 gave up. It doesn’t even work as a radio play.
-
KB
(@KLB725) reported
@worldchmps @therealKripke @PrimeVideo tv shows used to be short and generally less quality from a production stand point
-
Alfie Winlow
(@AlfieWinlow) reported
@BellaRamsey @PrimeVideo Are you a acter on worst witch
-
Dana Cohen💫
(@momof331) reported
@Coach_Nesly @PrimeVideo Is he that tall? Tom Cruise?🤔 Last jack Reacher movie I've seen there was a different guy I forgot his name. His size fits but I realy don't have a problem with Cruise continue if there are any new movies. Last night I've watched 2 episodes of The Terminal List. I loved it.
-
AwoodRadio
(@AwoodRadio) reported
When a date doesn’t work: sir, go back to the portal! @PrimeVideo #theonethatgotaway
-
khizer abbas
(@khizera0316) reported
@PUBGMOBILE @PrimeVideo @TheBoysTV Not show region settings 😢 help me please 🙏
-
Joe Canfora
(@Teamzappa) reported
@TerminalListPV @PrimeVideo Why the hell is this shot so dark! Terrible production. Ruined it for me. Had my settings maxed out too.
-
Sean Curtis
(@DJPhenom33) reported
@worldchmps @therealKripke @PrimeVideo On broadcast TV or cable, 30 min segments are 22 episodes, and hour long segments have always been 10-14 episodes long. Streaming has changed that paradigm some for the better, and some for the worst.
-
Red Flag
(@RedFlag1776) reported
@TerminalListPV @PrimeVideo Loved the book (all five of them) and the JC ethos but puhleese tell me one single improvement any of the many many plot changes the dorky Amazon WGA writers made to a great story that improved the property or made it more visual in any way. Sadly downgraded the story quality