Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (27%)
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Playback Issues (25%)
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Crashing (23%)
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Sign in (22%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Denver |
Video Quality | |
| Christmas |
Playback Issues | |
| Martinez |
Playback Issues | |
| Minneapolis |
Playback Issues | |
| Flagstaff |
Sign in | |
| Seattle |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Cryptica
(@CrypticaCorp) reported
@amazon, we think you might have an issue that is being ignored on purpose. If a user ends his/her Prime membership, you automatically re-activate Prime if someone accidentally starts @PrimeVideo application tied to that account without any notification whatsoever. #darkpattern
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Timothy Ables
(@timables) reported
@PrimeVideo when are you going to update your platforms functionality? It is so out dated AND it does not play well with other companies like @AppleTV. It has the worst User Experience I have encountered. Take pride in your product.
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Shane Fennessy
(@spfeno1) reported
from
Neillstown, Leinster
Streaming #FRAvNZL on @PrimeVideo on the @SkyIreland platform ..... consistently lagging. Hardwired with fibre broadband so issue not my end
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Destiny’s Touch
(@TouchDestiny) reported
@maryjblige @PrimeVideo I’m working on my story about me and my mother having the same father this I my baby girl business account page but if you write me back on here I will write back please help me
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CryptoSonic
(@JasonHi12235687) reported
@PrimeVideo Trying to watch a match and I’ve seen more black screen that game play. It’s not a local provider issue because all of my friends are on different networks in different countries. Same issue, 🙈 if you handle the volume then don’t accept anything above your limits fs
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Drico🎗
(@DricoMonster) reported
@PrimeVideo if you’re gonna monopolize rugby broadcasting rights like this your stream quality needs to be far far better than this!
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Charlie Reynolds
(@HangmansJoke0) reported
@exincendia @TheWheelOfTime @PrimeVideo They changed everything. It's terrible. Mostly because there was no reason to change so much.
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Jack
(@JackWhitman_7) reported
@PrimeVideo being a karen here but your service is awful, laggy when we’ve got good wifi, just trying to watch the rugby
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Murley
(@iputonmywizhat) reported
@PrimeVideo @TheWheelOfTime @AmazonStudios WHY DO YOU NOT ALLOW 4k FOR WINDOWS AND WINDOWS STORE PRIME APP USERS THIS IS CAUSING MANY MANY MANY CRAP REVIEWS. LIMITING THE QUALITY IN 2021 IS THE STUPIDIEST THING I EVER HEARD
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Jackobuddy
(@jackobuddy) reported
@Coldavatar @PrimeVideo There are some changes but most are for the sake of making it work better on a show. The only real complaint I have so far is it feels like they are rushing to cover a lot of ground, but hopefully that will settle down once world building is done.
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Marcus4Rochester
(@Marcus4Roc) reported
@Wiitigo11 @PrimeVideo Okay so are you telling me that you don't see the issues here? Just saying that it was before its time doesn't seem to be telling me that it's going to get any better. It actually tells me that it's about to get worse.
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Ill Advised Gaming
(@SocialJusticeGM) reported
@PrimeVideo The show shits on the lore in the first 5 minutes and then follows it with stilted acting and terrible dialogue. It's not even recognizable as the book.
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#The7KRunner Mokete
(@Airachaz) reported
Anyways thank you @DStv . I found The Mocking Jay Part 1 on Catch up 🙏🏻. Please help me with This is Us Season 5 🙏🏻🙏🏻 @PrimeVideo has disappointed me
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Brian Miller
(@bwmiller96) reported
@Wulfius1 @S_PaceXM @PrimeVideo Didn't even care about Mat's family stuff. Not in the books that I remember, but it didn't change anything. How are the people of the Two Rivers going to react when it comes out that Perrin killed his (pregnant?) first wife and now wants to marry a Saldean lady? It won't work.
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gdawson
(@gdawgson) reported
@billericay_lee @PrimeVideo @SkyHelpTeam 1mbs for SD and 5mbs for HD according to the Amazon help page. Small consolation, but you are not the only one. I have 100mbs and still can't watch an Amazon stream without pixelation. This is what streaming was like 30 years ago. Joke of a service.
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Jacob Blair
(@Pliableone) reported
@sato_champ @PrimeVideo Too much changed though. Going to watch it for all seasons they ever make but I am definitely disappointed. I hope they do about 2 books per season ot even less to get 7-10 seasons. But will always be disappointed unless they fix it in season 2.
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Alan Shaw
(@AlanShaw22) reported
from
Torrance, Scotland
I thought @PrimeVideo had sorted out their technical problems but the feed from @principalitysta Wales v Australia is unwatchably glitchy.
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Mr G
(@Griffy99) reported
Why is the streaming quality so bad on @PrimeVideo for the rugby. It seems okay on a tablet but unwatchable on my television. Abs it’s not my wifi as @netflix is fine!
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Kullvak
(@Kullvak) reported
@DavidBirney9 @PrimeVideo What they did the Perrin alone has messed it up for me, you can never fix that no mater how many new episode come out. It ruins his entire storline.
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나는 문화 독수리를 싫어한다
(@JAdoreSephora) reported
@TheWheelOfTime @PrimeVideo Oh well seems good but after reading these comments, feels like GOT season 7&8😩😩😩😩😖😖😖👎🏾👎🏾.. terrible scenes, messed up plots and so on ..RECAP YOUTUBE
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Cryptan
(@cryptan) reported
So my TV told me there was a software upgrade; I, stupidly, OK'd it. Now I can't get to any of my TV channels. YouTube, PrimeVideo, etc all work, but no Verizon channels. I am really starting to regret buying a "smart" TV. I never had these problems with my old one.
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Eskimo-Fish Gabi 🇺🇸
(@getonGABI) reported
@TheWheelOfTime @PrimeVideo It's awful.
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Cherrwin
(@Cherrwin1) reported
@PrimeVideo Unfortunately the quality is bad. Reminds me of Xena or charmed. Which are good for what they are. But Rosmand Pike is in this... it should be better.
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Richard Walton
(@Walton2R) reported
Anyone else have trouble with @PrimeVideo losing picture focus? #AutumnInternationals
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andy
(@andilinklater) reported
@PrimeVideo watching the rugby and the signal is awful, keeps jumping
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Steve Taylor
(@stevegtaylor1) reported
@PrimeVideo poor picture quality on the New Zealand v France rugby game.
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Panthro With The Nunchucks 🏁🇪🇷💙
(@JupiterCaine) reported
@DCComics @PrimeVideo I want my money back … this Injustice movie was terrible and should’ve been free
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Duane Price
(@DuanePrice18) reported
@PrimeVideo I'm frozen between "Trois" & "Pirates". Come on guys, help me out here... Which should I choose?🥺
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Eskimo-Fish Gabi 🇺🇸
(@getonGABI) reported
@ademoraez @TheWheelOfTime @PrimeVideo It's awful. And it's okay that you have no taste. Objectivity is hard.
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gromit ⭐️⭐️
(@meercats165) reported
@billericay_lee @PrimeVideo @SkyHelpTeam Watched it via sky box: unwatchable. Switches to moon prime app on tv. Was fine. Your issue sky. Nothing to do with broadband speed.