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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Denver |
Playback Issues | |
| Laredo |
Crashing | |
| Manchester |
Crashing | |
| Perryville |
Playback Issues | |
| Fernandina Beach |
Sign in | |
| Eugene |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Vinny C
(@vcan15) reported
Woke up early so I could sneak in the new @TheBoysTV episode before work only to find out it’s not available…c’mon @PrimeVideo
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Chris Hallas
(@ChrisHallas) reported
Totally fine that sometimes technical issues happen, but surely a tweet acknowledging and explaining wouldn't be out of the question?! @TheBoysTV @PrimeVideo #TheBoys
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hispanic loser
(@hitstony) reported
@PrimeVideo I can’t find Episode 4 of #TheBoys help?
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Bagel
(@underwhelmedtbh) reported
@steveAKAslick @PrimeVideo @AppleTV apple tv doesn't work sadly, only firestick
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James Dirscherl
(@Biggun0331) reported
@NegansMiz @PrimeVideo I hope they fix it before I go into work
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Bagel
(@underwhelmedtbh) reported
I asked chat and apparently the boys season 3 episode 4 isn't available because of a platform issue with the video and they've passed it on to the devs, feels weird not to acknowledge there's an issue tho? @PrimeVideo #TheBoys
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Jason
(@Jason68269544) reported
@PrimeVideo I got a notification that episode 4 of The Boys was ready to watch, however it is not there. Please fix this and put it up!!!
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Travis Danielson
(@Bl4ck0psBauer) reported
from
City of Saint Cloud, Minnesota
Come on @PrimeVideo get your 💩 together… I was hoping to be able to watch the newest episode of #TheBoys before work…
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Benjamin
(@BenKoren25) reported
@PrimeVideo @TheBoysTV How ******* long does it take you to fix a glitch????
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ZombieMom73
(@ZMom73) reported
@PrimeVideo @TheBoysTV Just curious...what time do you post new episodes? It's 6:36am EDT and episode 4 has not posted yet. I was hoping to watch while I get ready for work. 😕
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Just a guy
(@Seeker_1978) reported
@Omn1Media @PrimeVideo @TheBoysTV Noooo! Need my Omni fix bro! :-)
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Laura-Anne #AKF #SPNFAMILY
(@LorzzyM) reported
@RoshShippy @PrimeVideo Is there a reason for the delay?? I was so looking forward to it after a long work day!
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Cincy Nomad needs football
(@CincyNomad) reported
has @PrimeVideo even acknowledged the issue with the newest episode of The Boys?
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matt hauck
(@m_hauck_CLE) reported
Waking up to watch the boys episode 4 before work and @PrimeVideo screwing me over. Not a good way to start the day
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Sox 🤎 #TheBoysTV S3 spoilers
(@JensenLoveVibes) reported
I am stuck btw believing this is an actual glitch with @PrimeVideo or was it planned all along , considering #TheHuntForSoldierBoy tag that they made. Because I am here still hunting for my treasure a.k.a #soldierboy 🍑
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I ❤ The Winchester Brothers(No Hate Allowed)
(@J2FanAlways) reported
Come on @PrimeVideo where is espiode 4 of @TheBoysTV?! Getting impatient here. You dropped it for some to watch last night and it's still has dropped as of this morning. At least let us know of you're trying to fix the issue.
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⚜Shinigami•Silver⚜
(@Nacht_Silver) reported
@BSGBAssociate @PrimeVideo @TheBoysTV Can't see it rn. Have Amazon prime only on my laptop and I am at work rn
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Matt Mirro
(@SomehowRadical) reported
@PrimeVideo is the worst streaming service available How in god’s name do you mess up releasing your flagship show on time? And then they say “be patient” Typical Amazon excuses and bs @TheBoysTV deserve better. You guys did nothing wrong. We still love you Amazon go away
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T
(@togrbl) reported
@PrimeVideo @antonystarr @TheBoysTV Is Antony punching another guy with a broken glass in a bar somewhere again???
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Michele (Dean/Beau/Soldier Boy/Alec/Jensen Fan)
(@OtteracresRae) reported
@trybeingnice21 @SPTV @PrimeVideo Exactly!!! They've lost a lot of people's enthusiasm. All their efforts are being ruined by this, and by their total silence on the issue. Not even acknowledging that there is one!
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Matt Deegan
(@Mattisfaction2) reported
Woke up early to catch #TheBoys before work, but apparently @PrimeVideo decided that was not okay and that they would release it whenever they were good and damn well ready.
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Big Damn TV Geek
(@bigdamntvgeek) reported
Where is episode 4 of #TheBoys? Premiere eps were up by this time last week. Wanted to watch before work this morning!!! @PrimeVideo
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Vrthur
(@Arthur_walli) reported
@PrimeVideo wheres ep 4 of the boys wtf?! Help
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Prof Steven Roberts
(@SteveRoberts_) reported
Friday night waiting for my new episode dose of @TheBoysTV and @PrimeVideo are having a glitchy glitch, and not even talking about the episode not being available?😭 Keep those promise or #Homelander will come get you
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Roshan Rai
(@RoshanKrRaii) reported
@normiesindhi45 @PrimeVideo abey dedh shaane, GMT time me upload hota hai, har jagah ek saath, doesnt matter India me kya time ho rha hai, it was supposed to be released at 12.30PM (IST) , 2:30 (EST) it wasnt fue to a glitch, only some devices recieved the release. I already watched it on other sites.
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justhereforthedrama
(@howdareu69) reported
@PrimeVideo @TheBoysTV Sigh. Was hoping this would be fixed by this morning. Now I have to go to work. Hopefully by tonight? #FirstWorldProblems
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ponyboy2020
(@juliagu31909706) reported
@PrimeVideo @NilavanEzhil3 PLEASE FIX THE ISSUE. WE ARE WAITING IN AUSTRALIA. It’s now almost 10PM. Seriously?! Cmon !!
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Eckwo
(@Eckwo1) reported
@PrimeVideo hey guys, about episode 4, at least you could communicate about it. Problems happen, but not sharing any bit of information leaving us in the dark, not cool
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Blair Town
(@kiwirocket) reported
@Oliver_Jacob_ @PrimeVideo Looks like they having tech issues ...
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Matt Newton
(@Newt1993) reported
@PrimeVideo forget the fact that Episode 4 of The Boys isn’t out yet, why are the episodes framed in 21:9 aspect ratio but encoded as 16:9 files? It looks terrible on an ultra wide