Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (25%)
- Crashing (24%)
- Sign in (17%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ogden
|
Playback Issues | 4 hours ago |
 Rezé
|
Crashing | 5 hours ago |
 Dewsbury
|
Buffering | 6 hours ago |
 Toronto
|
Playback Issues | 11 hours ago |
|
Kingston upon Hull
|
Sign in | 12 hours ago |
|
Aix-en-Provence
|
Crashing | 17 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Brad S (@Bentley7652) reported@DocPunchESPN I think you need to consult @its_jpunch to work the hopefully get the bugs out! I also hear @PrimeVideo has also helped some customers through some speed bumps. I also believe they will re-air the broadcast on the NASCAR FAST Streaming channel so you could watch it in the next day or so. Sorry you missed it, Doc. It was FANTASTIC.
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Ace Burton (@AceRumble) reported@ZukNach @PrimeVideo I tried this but unfortunately no luck, maybe my model is defective. Thanks for trying to help, tho.
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XP (@ifritsorcier) reportedit could work as animated… or live action…. i can get a pitch bible together @netflix @PrimeVideo
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DestinyCaptain - Human of Earth (@DestinyCaptain) reported@MovieMantz @PrimeVideo @PrimeVideo screwed up the rollout. Some can watch either version. Others can’t. The Black and White version IS NOT the default either. Some have found work arounds. I haven’t been able to get it to work. Kinda sux.
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Zukünftige Nachrichten (@ZukNach) reported@AceRumble @PrimeVideo Initially had the same problem with my FireTV. Figured out I had to disable HDR in the Prime Video app settings. Now when I play an episode, it prompts whether I want B&W or Color.
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Gina Fraustro (@GinaFraustro) reported@ElisaT @PrimeVideo SAME!!!! I can get B&W on the app on my phone and switch to the app on my TV, but it switches to color when I click play. I don’t want to watch the color version! @PrimeVideo fix it!!!!!
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Bob (@ajfassociates) reported@PrimeVideo NO IT DOESN'T! HE'S A TOTAL TRASHY GARBAGE ACTOR. THE ABSOLUTE WORST!
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Kevin Shuley (@eternity_comics) reported@PrimeVideo I watched 3 episodes, cant get into it, mixing noir and superheroes doesn't work, at least not with spider-man with an aging nic cage
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Tiger Baller (@TigerBallerAU) reported@PrimeVideo Show is awful
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Ely Time (@patrickely) reported@ghartman02 @GarrettSmithley @PrimeVideo Reset your modem, that’s not an Amazon problem that’s a connection problem
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Matt 🇦🇺🏳️🌈 (@SonOfAWookiee) reported@BaronDestructo I wonder if starting a petition to @PrimeVideo would help.
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Movies with Milan 🍿 (@MilanBarsopia) reported@kazanufaa @PrimeVideoIN @PrimeVideo Tried US, didn’t work.
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btmartin236 (@btmartin236) reported@DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me
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Kyle Martin (@KyleMartin191) reported@NASCAR @NashvilleSuperS @PrimeVideo Fix the feed!!! Skipping, quality changes...
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Lupita (@lupitaibarra25) reported@PrimeVideo FIX IT 😩😭😭😭 i don’t like watching the game like this!! @yankees @mlb 😭😭😭
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Brandon Crotti/Steelers/Yankees/Lakers (@BrandonCro96736) reported@PrimeVideo we can't hear the Yankees game fix it
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Nida Inamdar (@inamdar_nida) reported@PrimeVideo worst dubbing and sound of Game changer (Hindi) @AlwaysRamCharan
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Dizzy Disciple (@dizzy_disciple) reported@PrimeVideo Quite possible the worst theme song choice for a show set in the 1930's.
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Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo Amazon customer service is pretending that they are unaware of the syncing issue of Universal Studios movies purchased from Prime Video. They are telling customers to contact Movies Anywhere to resolve the issue. I’m cutting out the middle man
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Vince Goddard (@vg1942) reported@NASCAR @NashvilleSuperS @PrimeVideo I wish nascar would start randomly selecting one top 16 drivers to live stream in car cameras on YouTube like they do for Cleet. Would help sell the experience you can get on HBO.
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Hellphish89 (@hellphish89) reported@familybaptisttn @NASCAR @PrimeVideo Yea, the picture quality was REALLY weird. Like a 90s era race.. Super strange.
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John the PATRIOT (@jsringel) reported@martinamcbride @ACMawards @PrimeVideo I’ll bet your PR people are working overtime to fix this. You drew your line in the sand. Now stay on your side!
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Moxie Million (@MoxiestMox) reportedAnyone else hating how @PrimeVideo & @netflix have redesigned their TV interfaces to make them ike Apple TV? 🤮 Essentially making both of these suck now, too. The layout is awful!!! The pass code circle on Prime TV (@AmazonHelp) is gone, removing a key privacy/security layer,
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TheOldestGamer1🐊 (@TheOldestGamer1) reported@Nina7Infinity @PrimeVideo @AmazonMGMStudio I'm locked in until November; however, I'll send the cancellation notification when I get home from work. It'll cost me being able to watch Season 3 of Fallout, but so be it.
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Dale (@daleando86) reported@111O1O1O11O @PrimeVideo I know what Noir means you flump I just want the option thats available to work?! Surrounded by idiots here...sooner these aliens come the better
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CreatedToEnchantYou🥀 (@TheRealEgoBekee) reported@PrimeVideo pls work on your resume watching 😭 now opening and searching for The originals all over again just because I decided to reply an ig message
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Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo Update: You asked me to provide additional information and I do so and your response was for me to contact you via phone or chat to provide the same information that was previously provided!!! Are you serious? What is the disconnect? You have the information. Fix the issue!!!
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All Hail Kyle Busch (@ScorchinSuns) reported@ScottDavid45 @GarrettSmithley @PrimeVideo That’s called your dial up internet needs an update. I was watching the race in 4k. No issues.
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Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo Amazon customer service is pretending that they are unaware of the syncing issue of Universal Studios movies purchased from Prime Video. they are telling customers to contact Movies Anywhere to resolve the issue. I’m cutting out the middle man
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M@ (@Electronikrr) reported@MattBianco91 @PrimeVideo I’m getting the opposite problem it won’t let me watch in color