Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Sign in (28%)
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Buffering (27%)
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Playback Issues (22%)
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Crashing (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Puerto Real |
Buffering | |
 Toronto |
Playback Issues | |
 Dyersburg |
Sign in | |
| Pelham |
Buffering | |
| Austin |
Video Quality | |
| Bronson |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Mitchell
(@MattMitchMedia) reported
Just finish Amazon Prime The Rig, it was not what I expected. Supernatural disaster without closure on whether they fix the problem. They definitely set it up for another season which I most certainly won’t watch. #PrimeVideo #therig
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Shrikant
(@i_amShrikant) reported
@theepicon @PrimeVideo @AmazonHelp Purchased epicon subscription, trying to sync epic-on app on fire tv, but app is closing after opening repeatadly. Tried reinstalling, reseting cache, data, no use, can you help here
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kkilluhh △⃒⃘ ⚯͛
(@kayleighkilluh) reported
@PrimeVideo you mean to tell me I just binged season 1 & 2 of the wilds and y’all cancelled it because it didn’t get enough buzz? Legit people have work and lives & other shows. Y’all tv people need to stop quitting good shows. Morons.
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Challenge accepted
(@Busybychoice) reported
@PrimeVideo @amazonIN Have been struggling taking Subscription for the past 4 days,...,calling CC for help ,they put call on hold and never come back ,
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नयनकाट - Nayancat
(@NayanT_93) reported
@amazon @PrimeVideo You logged me out of my account and won't send me a 2fa notification on my phone and now your CX team can't help me either? WTF kind of company are you running? Take my money for prime and then lock me out?
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magic 🔮
(@heretic_magic) reported
@rivusastan @PrimeVideo Please help us!’ll help us! @PrimeVideo #SaveFateTheWinxSaga
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Natasha Nava
(@NatashaNava16) reported
@PrimeVideo is prime down or anyone else having issues
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aanngg 😇
(@aangg695) reported
@PrimeVideo More fun fact : Netflix's CEO is pissed me ofr and Primy, for the bottom of my heart I need your help to save Warrior Nun asap. NETFLIX FREE WARRIOR NUN #SaveWarriorNun #WarriorNun
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Lena Mauveaux || Save VA Team
(@LenaMauveaux) reported
Hey guys, I'm going through all my notifs & then the tag itself, but my likes aren't sticking. Anybody else having the issue? #SaveVampireAcademy #VaTheWords @NBCUniversal @hulu @PrimeVideo
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kittensoft 🜃
(@kittensoft39) reported
@cuddyswife @PrimeVideo @1899Netflix HELP US, STINKY JEFF (bezos) !!!
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y🕷
(@alltooswift13_) reported
@AtlanticRecords @daisyjonesand6 @PrimeVideo The link doesnt work :(
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Kratika Namdev
(@KRATIKANAMDEV) reported
@netflix @PrimeVideo @DisneyPlusHS Here’s a suggestion- for any comedy shows- if we have an option of reducing the volume of people laughing as a background voice? Sometimes its too loud and then if i reduce the volume then cant hear the dialogues 😭 plz help
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Nikki Gladney
(@Suiteesoul) reported
@PrimeVideo I just experienced the worst customer service experience from one of your staff. He was beyond disrespectful. I called multiple times about a season of a tv show that for some reason isn’t available for me to watch. Ive called 3 times and every time I’m asked to wait!
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Cliff Boooth
(@neneraheroooooo) reported
Dude @PrimeVideo @PrimeVideoIN your video quality nd interface on mobiles is too bad Please correct it...
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Bikram Mohanty
(@BikramM08108161) reported
@ToddSMeyer @PrimeVideo Amazon customer service not responding to my orders delivery issues nor Amazon warehouse and delivery boys are doing delivery to paid items.
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GiGi ☯️
(@gigimercedes) reported
@PrimeVideo @JLo @joshduhamel This looks awful
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Shoeless Joe
(@JoeRam13) reported
Anyone else having sound problems with the @nyknicks game? @PrimeVideo
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Cathy
(@thecathy926) reported
Not sure why I can’t get the captioning to work on Amazon @PrimeVideo - had no issue with it last night. Even my phone isn’t giving me the option which is really strange.
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Kingmister
(@tt48i) reported
@Ravisutanjani @YouTube is bad nowadays. even their search algorithm has been the worst since the beginning. if you want to spend money, watch #Pathaan. if you still don't want to, then subscribe @PrimeVideo cos #pathaan will be there
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Thatoneguy
(@shikyoxtenshi) reported
@PrimeVideo Oof promoting a better show over your terrible one
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Nienke
(@NienkeTichelaar) reported
@PrimeVideo season 7 ep 13 also has static noise. Please fix this
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Sandi Robertson
(@sandirobertson) reported
@WendtheWalker @JeremyClarkson @PrimeVideo Oh hell no. Y’all are awful people.
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Craig Watt
(@devCraigWatt) reported
Is it just me or is Top Gear’s audio on @PrimeVideo slightly out of sync? Perhaps an issue with how BBC hand assets to Prime or a transcoding/DASH issue? @primevideouk please hire me so I can investigate 🔬
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Melvin Urí Sánchez
(@MUSanchez03) reported
Honestly @PrimeVideoLat @PrimeVideo could perfectly save #TheBastardSon from @NetflixLAT. The show is its entire line and they could actually make it work since it received amazing critics.
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Ill Advised Gaming
(@SocialJusticeGM) reported
@shortstackstef @netflix @PrimeVideo 1899 is terrible. What part of its empty idiocy left you wanting more?
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Nikki Gladney
(@Suiteesoul) reported
@PrimeVideo I then asked to speak to someone who is willing and able to assist me. The guy stated “Im the manager and NO ONE else can do anything to help” Ive never had a service provider do things to my account against my wishes and then refuse to rectify it! Can an American
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The Raj
(@DwayneRmagotra) reported
@PrimeVideo @PrimeVideoIN I have recharged my account but still not able to access. There is no way to reach you guys.. Pl help...
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Ray
(@met8644) reported
@PrimeVideo the absolute worst app!
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Dr Strangelees
(@StephenLees4) reported
@TheReturnOfLCF @PrimeVideo Oh...there's some good stuff on there, both included and extra. Perhaps the algorithm has misunderstood you? It certainly wouldn't pass the Turing test. Anyway, isn't that the remake of "The Fog"? The original is not John Carpenter's best work, but worth watching.
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NUNyaBidness
(@NunyaBi56070480) reported
@Sound_ofa_Heart Their stock price hasn't tanked that hard. They suck, make no mistake but they're still viable. @PrimeVideo one way to help them lose more value is grab Warrior Nun and a big influx of activist fans. Just sayin' NETFLIX FREE WARRIOR NUN #SaveWarriorNun #WarriorNun