Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 13: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Crashing (23%)
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Sign in (20%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Sign in | |
| New York City |
Sign in | |
 Brisbane |
Crashing | |
| Quincy |
Buffering | |
| Roseville |
Crashing | |
| Chicago |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Tom West
(@TomWest74007199) reported
@IanCutress @PrimeVideo Didn’t sea any problems, their doing better than you’re giving them credit four.
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Abhaypal Singh Gill
(@advocate_gill) reported
Now that @PrimeVideo and @JeremyClarkson acknowledge that there is a problem with the food security of the world. Let’s talk aboutt it.
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Simon Rolfmore
(@cloudthethings) reported
@IanCutress @PrimeVideo I believe they use some sort of ML-driven thing for it. The Expanse has a lot of similar issues.
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Murray Dodd
(@MurrayDodd) reported
@amazonfiretv @PrimeVideo How about you take this extra long day and work on updating the interface to the new UI in older insignia and Toshiba FireTV editions
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𝐷𝑟. 𝐼𝑎𝑛 𝐶𝑢𝑡𝑟𝑒𝑠𝑠
(@IanCutress) reported
Started watching #ClarksonsFarm today. It's fun, tells a story, and even pulls on the heart strings. Very well edited. But, I'm not sure who did the @PrimeVideo subtitling for the show. If I handed in an article with that many errors, I'd be laughed at.
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Tom Barton
(@EarlofWA) reported
@FoodInsider @PrimeVideo My only problem is that the cheese sauce looks like snack bar, canned nacho cheese.
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Bespoke Conditioning
(@Bespoke_Cond) reported
Hi @PrimeVideo Currently in self-isolation and am slightly addicted to @masterchefau HOWEVER, several times, it cuts to the break and then starts again at a completely different point! Please help, my sanity over the next week depends on it. Kind regards, A devoted fan
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benny jackman
(@benny_jackman) reported
@PrimeVideo should pick up @BlessTheHarts. Great show. @20thcentury makes the worst decisions
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Punished Eric
(@uberstorm2) reported
@PrimeVideo how much money do you have to extort from me to get rid of terrible advertising in the middle of my artistic experiences? Seriously I want to pay you to get rid of the ads.
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Shoulberg
(@gameshowevent) reported
@PrimeVideo are you having download issues? I keep getting errors.
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oxc🔸️
(@ennjordyy) reported
@PrimeVideo please advise why Hobbit is no longer free to watch. I'm heart broken
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Lady Danbury's eyebrows
(@KimShoeCrzy) reported
Hey .@PrimeVideo I need yall to fix the 'continue watching' section. I should have the option to delete shows from that section so it doesn't stay at the top of my banner every time I open the app. You have shows I didn't like from 1 year ago that's still there. Please fix it.
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𝐷𝑟. 𝐼𝑎𝑛 𝐶𝑢𝑡𝑟𝑒𝑠𝑠
(@IanCutress) reported
@cloudthethings @PrimeVideo Some of it is clear that there's an American firm doing some of it - very typical English/American errors. Or if it's an AI doing it, it's not being checked properly.
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your chick habit.
(@parkerandcooley) reported
Was gonna watch SAVAGE STREETS (finally!) on @PrimeVideo but the sound file is so compressed it’s not worth it. Same issue on @Tubi. Booo.
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Lucy
(@lucymay786) reported
@vinegardog1 @farscape @PrimeVideo I mean we all know what character I want back 🥺😭💔 Recast wouldn't work - the chemistry they all had wouldn't be the same if someone was recast, I'd prefer if that character didn't come back
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Poe Joldberg
(@Poe_Joldberg) reported
@PrimeVideoIN @PrimeVideo need to fix @MadMen_AMC season 3 . Episodes 8 and 9 of S3 have been interchanged , caused a lot of confusion.
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TTV-RainbowCadet1
(@RainbowCadet1) reported
@TheTomorrowWar @PrimeVideo I’m excited about it but I’m so confused… I understand the people going back in time to seek help from those in the past but why go back in the future to fight a war that’s happening then, instead of preparing those in the past for the war to come??? I’m just so confused 😐
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Peppermint Patti
(@Angelsgal02) reported
@AmazonHelp Ty. Yes, you can be of further help indeed. STOP charging for movies over 35 years old or older! Would YOU pay for movies that old when the rent fee is close to other streaming services that dont? Serious question! @PrimeVideo
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James MacDaid
(@JMacDaid) reported
Stumbled across #theflaw on @PrimeVideo which is, IMHO, a very engaging accessible summary of the 2008 financial crash. Could of been useful in my PP404 @LSEPublicPolicy class to provide me with information to ask awkward #economic questions. #LSE professor Robert Wade pops up.
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Stixalot
(@stixalot) reported
@IanCutress @PrimeVideo To be honest anyone trying to subtitle Gerald would have an issue..
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Adam A Milne
(@AdamAMilne) reported
@AmazonUK @PrimeVideo worst customer exp ever. You offer refund & don’t process it. I query, you lay blame elsewhere. I challenge, you promise callback & don’t call back. I file complaint, 6 weeks no reply. I call again, you say I “don’t qualify for refund.” Useless.
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Troy
(@troyapoy) reported
@PrimeVideo ive been trying to log to my amazon account which but there is an second authentication whcih you send otp but my cp number is not receiving it, trying to contact customer support but again i am loop back to the otp which is the main problem, can u fix this?
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b
(@undertaker_1244) reported
My @PrimeVideo not working on 1080p suddenly.😐😐
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Rick Ormerod
(@rickormerod) reported
@robertmjanes @JeremyClarkson @PrimeVideo I’ll watch it when he makes a full and public apology for assaulting a work colleague.
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.
(@wilInooras) reported
@rhyssandfeyre @PrimeVideo just connected the dots wait she wrote the show tho oh my god jennifer get to work before she makes bishop and heather endgame next season im gonna off myself
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Dr. David G. Rettig, DBA, MS, MBA
(@RettigDavid) reported
Why does @PrimeVideo look so TERRIBLE on @Roku TVs? Dark, washed out color. 4K video is unwatchable. Only a problem with Amazon — every other app fine. @amazon
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Poe Joldberg
(@Poe_Joldberg) reported
@PrimeVideoIN @PrimeVideo you need to fix @MadMen_AMC Season 3. Episodes 8 and 9 of S3 have been interchanged , caused a lot of confusion.
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Carlos Memphis
(@redwoodjungle) reported
@PrimeVideo This looks awful but I’ll still watch it.
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Dychnel
(@Dychnel) reported
You would think that if I signed up for a streaming service via @PrimeVideo, I’d be able to use the app on the fire-stick without having to figure out what login it’s using or the app asking me to sign-up for a service I already purchased.
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simplifique.se
(@lailabergamasco) reported
@PrimeVideo Hi there, I need to cancel my subscription immediately…could you help me out? Thanks