Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (33%)
• Buffering (24%)
• Crashing (20%)
• Sign in (18%)
• Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Gainsborough	Buffering	3 hours ago
York	Playback Issues	10 hours ago
Auburn	Playback Issues	10 hours ago
Ayr	Playback Issues	14 hours ago
Uxbridge	Playback Issues	15 hours ago
Göttingen	Video Quality	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  -Evade (@LowResDream) reported 5 minutes ago

  @WnbeHere @PrimeVideo @InvincibleHQ So thats why he be crash landing so much

• 
  Clem Fandango (@ClemFan88974905) reported 6 minutes ago

  @JcavyPoP @Garrett60424783 @PrimeVideo Thing is, when you know more about his private life than his work, there is a problem. No one expects him to be perfect but I don't need to see a 50+ year old man doing PDA with JLo or whoever in the news, nor fighting with his ex-wife (much less blaming his addictions on his ex)

• 
  Latha Srinivasan (@latasrinivasan) reported 7 minutes ago

  .@PrimeVideo who writes the movie synopsis for Indian movies? Terrible!

• 
  Cathy Wood (@CathyWood24) reported 9 minutes ago

  @jroll4ehole @PrimeVideo Hopefully somewhere along the way in a child’s life, someone cares. A teacher, friend’s parent or someone else. My sister worked at a Boys & Girls Club for after school activities. She saw lots of kids w/bad & no parents & did her best to help them believe in themselves. 1/

• 
  senuka 🛸 (@senukaedi1) reported 10 minutes ago

  @PrimeVideo Incredible work.

• 
  melissa walters (@missywalt) reported 11 minutes ago

  @TehParalyzer @PrimeVideo Can’t fix stupid.

• 
  Austin Keogh (@austinkeogh) reported 11 minutes ago

  @JoeSmyth10 @PrimeVideo Sad to see it go. The opposite problem GoT had: plenty more source material and quality hadn’t dipped. Maybe Expanse should move to @HBO ?

• 
  Jay Martin (@bazaarsoft) reported 14 minutes ago

  Anyone else noticed that of all the streaming services out there @PrimeVideo has the worst streaming experience? I consistently get buffering and poor video quality but if I switch to another it’s fine. Maybe their AppleTV app just sucks…

• 
  Purified Water (@PurifieTheseNuz) reported 20 minutes ago

  @PrimeVideo A fatherless child (original) gets some positive advice from his uncle (original) falls in love, gets a broken heart and goes to a great school. “Wooow” Owen Wilson.

• 
  Andy (@p00dawhg) reported 21 minutes ago

  @PrimeVideo @InvincibleHQ haha this is so funny and relatable and not a desperate cry for people to use your awful streaming service

• 
  ജോയി (@aruthe_kattala) reported 21 minutes ago

  @PrimeVideo Subtitles are not synced. This is the third movie. What kind of quality assurance is this? Why am I paying for this subscription then? Movie name: Destination Wedding

• 
  The Angry Philosopher on Drugs 💡 (@OfficialAPoD) reported 25 minutes ago

  Hey @PrimeVideo, the subtitles on “Water Rats” could use a bit of work. Are you hiring?

• 
  Sandy (@Zoosander) reported 29 minutes ago

  Watching Lady Of The Manor on @PrimeVideo... I can't get over all the work @RyanPhillippehad done, looks TERRIBLE! Like @clayaiken bad.... #Truth

• 
  NellieAcevedo (@Nelli_Acevedo) reported 30 minutes ago

  @jessicaalba @PrimeVideo @SachaBaronCohen Who will help me with advicce?

• 
  passaconaway (@mcwainer) reported 31 minutes ago

  @JcavyPoP @Garrett60424783 @PrimeVideo We must have watched different movies. I’ve seen this plot ten times at least and Ben was awful as were the others.

• 
  It’s time (@goodman14_ken) reported 34 minutes ago

  @richsignorelli @PrimeVideo That would work for Covid martins too

• 
  mark mc🍊🍊🍊🍊 (@markmets) reported 35 minutes ago

  @jaketapper @PrimeVideo No actually it was awful but best book I’ve ever read

• 
  Jimmy Hart's Megaphone 🥶 (@JHartsMegaphone) reported 36 minutes ago

  @ScottHanson @PrimeVideo What the f***ck is your problem? Total of 3 minutes of Bucs footage Every other game had far more coverage Scotts stupid league recap gets more airtime. Week after week, you disrespect Brady. Not reordering redzone next year. Done with your lame@ss commentary

• 
  Maria 📎 (@SociallyMaria) reported 39 minutes ago

  @amazon I love the expedited shipping and PrimeVideo. Although having an issue with a seller caused my account to be blocked from giving reviews. However, I keep getting emails asking to rate the products but I get the message that I’m not able to do so.

• 
  Unstable Genius (@incogneato_lisa) reported 42 minutes ago

  @PrimeVideo WORST casting of a boy and his older self. #TheTenderBar

• 
  SCARRBELLY-5k (@ScarrbellyBc) reported 43 minutes ago

  @wizkhalifa cabin fever 4 ? In route !!! S/o the king of the burgh , 2022 I’m ready acting artist I worked hard to get here stand out in #Pittsburgh my movie is on @PrimeVideo called “Worst Christmas Ever” music video in the film, #nft project coming open that door 🚪 #Tgod

• 
  Sandy (@Zoosander) reported 47 minutes ago

  Watching Lady Of The Manor on @PrimeVideo... I can't get over all the work @RyanPhillippe had done, looks TERRIBLE! #Truth

• 
  egan706 (@egan706fox) reported 47 minutes ago

  Why can’t @ITV use HD/UHD/4K streaming the #ITVHub on #AppleTV? Watching West Ham v Leeds and it’s awful. When the ball moves quickly you see 3 of them. Football on @PrimeVideo over Christmas was glorious quality

• 
  Nhlakanipho Mashinini (@NiphoMashinini) reported 48 minutes ago

  @nvxxion @PrimeVideo Bless my boi! There’s more work to be done! 🙏🏽

• 
  🇺🇲🇺🇲🇺🇲Daughter of a Marine 🇺🇲🇺🇲🇺🇲 (@LaurieRossi2) reported 48 minutes ago

  @towhey @JamesSACorey @PrimeVideo I'm thirsting for more. Help!!!!!

• 
  Ⓙⓔⓕⓕ Ⓐⓑⓡⓐⓜⓞ 🍊 (@JeffAbramo) reported 53 minutes ago

  @BrevardOrange @PrimeVideo Apparently the movie took place in Long Island but WAS in fact filmed in New England. @newsday says there never really was CandlePin on the Island . Bad continuity error

• 
  beluga617 (@beluga617) reported 58 minutes ago

  @PrimeVideo HOLY **** WHY IS THIS APP SO AWFUL. I can't screen shot while using the app, I can't use electronic payment with he app, and I can't even use it in the background with the screen locked. I pay for prime video and I don't even get BASIC app or phone functions.

• 
  mark mc🍊🍊🍊🍊 (@markmets) reported 58 minutes ago

  @PrimeVideo What a major disappointment. Probably best book I’ve ever read but Awful screen writing. Poorly filmed. Terrible casting. Locations did not look like upper suburban NYC. Duck pin bowling?

• 
  Rs (@sugarbolts) reported 59 minutes ago

  Why is steaming @PrimeVideo (wireless) on my Samsung TV so much better than through @Apple TV (wired)? Quality on AppleTV seems to be throttled…

• 
  Sandy (@Zoosander) reported 1 hour ago

  Watching Lady Of The Manor on @PrimeVideo... I can't get over all the work @RyanPhillippe had done, looks TERRIBLE! Like @clayaiken bad.... #Truth