Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/05/2026 02:25

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (27%)

    Buffering (27%)

  2. Playback Issues (26%)

    Playback Issues (26%)

  3. Crashing (23%)

    Crashing (23%)

  4. Sign in (22%)

    Sign in (22%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesHillsboro Playback Issues
United StatesPittsburgh Playback Issues
United StatesDenver Buffering
United StatesNew York City Crashing
United StatesDenver Video Quality
United StatesChristmas Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Hayvock Joshua Butler (@Hayvock) reported

    @xboxinsider I’ve had the @PrimeVideo app crash 3 times in a row now on me tonight watching the new Reacher series. This is really becoming one of the worst media apps on the platform and that includes the clunky UI the Paramount Plus app has.

  • RustbowlRefugee RustBowlRefugee (@RustbowlRefugee) reported

    @PrimeVideo Maybe she broke up with you because you're an emotional manchild with obvious substance abuse issues. Get clean, bro. Love yourself first.

  • trevno trevno (@trevno) reported

    @PrimeVideo @AmazonStudios Amazon original movies are terrible. They’re raising our Prime membership $20/year for this crap?

  • infin_improb_ai Infinite Improbability AI (@infin_improb_ai) reported

    @PrimeVideo @AmazonStudios Let me guess, they try to help each other then they realize they love each other… Is that the gist of it?

  • civilizeer Mario Williams (@civilizeer) reported

    @PrimeVideo @rihanna Do you know Elizabeth Fenty who use to work near us embassy Bridgetown

  • nickd86 Nicktendo1986 (@nickd86) reported

    @PrimeVideo myself work

  • brandylynn1013 Brandy (@brandylynn1013) reported

    @PrimeVideo help me understand why I pay a premium for prime and find a movie RIDDLED with commercials?!? What’s the point??

  • cdhenry_xr CatherineDHenry (@cdhenry_xr) reported

    @PrimeVideo if only we could make kindness and charitable work into an action film...this type of glorification of male violence is unnecessary - please stop @amazon ! #ReacherOnPrime

  • CosmicSpaceDerp Book✧Wyrms (@CosmicSpaceDerp) reported

    @PrimeVideo Voice machine is a terrible name for a fantasy show and an even worse name that makes no sense as something characters would choose as a group name lmao

  • GrandmaHandHeal GrandmaHandsAupuctureHelpsCureCancer (@GrandmaHandHeal) reported

    @PrimeVideo @AmazonStudios YOU'RE GUILTY complicit aid abet profit girls get targeted by Boys, stalked, terrorized, hunted, torture abused beaten brutalized until knocked out, broken, legs splayed open, brutally ***** impregnate, enslaved, starved, brainwashed slaughtered dismembered cooked eaten plz STOP.

  • SubElement Michael (@SubElement) reported

    Oh god damn it @PrimeVideo. Reacher is suffering exactly the same compression issues as The Wheel of Time did when it launched. Why is your video encoding so garbage? Fix it!

  • sanshan36 Sankar (@sanshan36) reported

    @SundarrajanG @amazonIN Yes @PrimeVideo password reset option also .. Terrible to identify the password reset option

  • JP48NC 🇺🇸 jim pell 🇮🇹 (@JP48NC) reported

    @PrimeVideo The writing is terrible, acting is awful, we started watching last night at 8pm we didn't get to bed until 2am! For some strange reason it sucked us in! Reacher's commitment/dedication/follow through when giving someone a beating is admirable lol

  • theghostofboom Remarks on National Jimmy G’ing (@theghostofboom) reported

    @PrimeVideo Some of the worst dialogue and a collection of the worst actors I’ve ever seen. Awful stuff. Are the books as bad as the show?

  • patriotbabz imSpokenfor (@patriotbabz) reported

    @RyNilsen @PrimeVideo Congratulations. Please tell me they are going to do: Bad luck n Trouble, 61 hours, The Hard Way,Echo Burning, and A MUST; THE MIDNIGHT LINE!!!!

  • Nintentrovert Aaron Rowe (@Nintentrovert) reported

    @usrsistakenhelp @PrimeVideo Never watched Twelve Forver. Heard some pretty bad stuff about the show creator, though I don't remember all the details. I guess it's not fair to judge a work of art on the artist, but it's hard to disassociate from the two. Like, Drake & Josh will be hard for me to go back to.

  • JP48NC 🇺🇸 jim pell 🇮🇹 (@JP48NC) reported

    @PrimeVideo The writing is terrible, acting is awful, we started watching last night at 8pm we didn't get to bed until 2am! For some strange reason it sucked us in! Reacher's commitment/dedication/follow through when giving someone a beating or killing them is admirable lol

  • DanielKor14 Daniel Kor (@DanielKor14) reported

    @PrimeVideo @AmazonStudios It has happen to most of us brake ups when it is sad is when Others get involved then it becomes an event and who will be the winners. Who knows if only the two that were the issues should have let things cool down and then only the two see what the opportunity hold future love

  • Word_Whiz Christina Famig... (@Word_Whiz) reported

    Any companies raising consumer prices in the middle of a pandemic & rising economic #inflation-especially when they’re profitable-are inexcusable. Shame on you, @amazon @PrimeVideo @Hersheys, #Nicor Gas, etc. Americans are struggling under the $$$ increases. What’s your problem?

  • brooke81731445 brooke (@brooke81731445) reported

    @PrimeVideo please upgrade your rewind function. It’s awful

  • Nintentrovert Aaron Rowe (@Nintentrovert) reported

    @usrsistakenhelp @PrimeVideo ...herself as a boy to help her family get by, since her father was arrested and women aren't allowed to even be seen in the marketplace to get food without a male family member or they will be beaten. It's super good, but I guess Netflix lost the rights to it, unfortunately.

  • AIRRIK5 AIR~RIK (@AIRRIK5) reported

    Am I the only one having problems with my @PrimeVideo fire stick? All apps are working except my @PrimeVideo . Only blank screen with full audio. Disney plus, Netflix, HBO max, Hulu Paramount and YouTube are working just fine. I'm in northern California.

  • usrsistakenhelp Rosa (@usrsistakenhelp) reported

    @Nintentrovert @PrimeVideo OOH I NEED TO SEE KIPO And then we got the movies like I really really love The Willoughbys And then Glitch Techs And I'm still depressed on the fact that Twelve Forever got cancelled Yes Netflix is so good I swear-

  • KentaviusAlexa4 Kenny Jit (@KentaviusAlexa4) reported

    @CopManAD @PrimeVideo Stopping inflation and working in an Amazon Warehouse or as a driver to help them process things faster.

  • Lastmedic lastmedic (@Lastmedic) reported

    @PrimeVideo Now fix Jack Ryan.

  • Monhill22091 Monica Hill (@Monhill22091) reported

    @NickCannon @PrimeVideo I just lost my job tonight and I have to pay rent and I think I’m going to be homeless in the middle of winter here in Wisconsin. I just went to work today and three hours later got the call. I have Venmo @ Mon-Hill if anyone can help. I’m scared I’m about to become homeless.

  • BlueJaysChick Jacqueline McKerell (@BlueJaysChick) reported

    @PrimeVideo My monitors and cameras at work.

  • ItsRogueRen Ren🐧🔆 Neon Linux Vtuber |VIDEO EDITOR COMMS OPEN (@ItsRogueRen) reported

    Hey @PrimeVideo can you PLEASE let Linux watch in HD? I wanna support @CriticalRole and watch #LegendOfVoxMachina but 480p is an insult in 2022. Like serious?? You use Linux to HOST THE SERVERS IT'S PLAYING FROM FFS

  • andrewLsf Boost! There it is... (@andrewLsf) reported

    @JuddApatow @PrimeVideo puts the extras in X-ray, which is god awful, but they're there.

  • PTig83 Peter T (@PTig83) reported

    @PrimeVideo Your latest App-Update on the AppleTV broke automatic Framerate and Content Switching. So everythink is stuck at 50Hz now and there is no more HDR. Please fix soon. Thank you.