Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 09/29/2023 03:55

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • Playback Issues 42.31%

    Playback Issues

  • Buffering 24.31%


  • Crashing 15.32%


  • Sign in 14.90%

    Sign in

  • Video Quality 3.16%

    Video Quality

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
United StatesWestside Mobile Home Park Playback Issues
United StatesPalmerton Playback Issues
ArgentinaGeneral Alvear Playback Issues
United StatesWellington Crashing
BrazilSorriso Playback Issues
CanadaArnprior Video Quality

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • sidvenuofficial Siddharth Venu (@sidvenuofficial) reported

    Cancelling @TheExpanseWR is one of the worst decisions made by @PrimeVideo tbh

  • MUSanchez03 Melvin Urí Sánchez (@MUSanchez03) reported

    Honestly @PrimeVideoLat @PrimeVideo could perfectly save #TheBastardSon from @NetflixLAT. The show is its entire line and they could actually make it work since it received amazing critics.

  • NienkeTichelaar Nienke (@NienkeTichelaar) reported

    @PrimeVideo season 7 ep 13 also has static noise. Please fix this

  • MeNivant siddharth kulkarni (@MeNivant) reported

    @PrimeVideo worst ordering of seasons for @HistoryVikings I am watching season 6 before season 5 on autoplay.. Ruined for me now 2 episodes in and I found out this is wrong ordering.. Disappointed.

  • realfentonlawl1 realfentonlawless (@realfentonlawl1) reported

    @PrimeVideo One reason for the decline in the quality of all content is the draconian submissions policies of you and other majors. I have a great project and can't get a read or meeting. What's the remedy? @JeffBezos @

  • Busybychoice Challenge accepted (@Busybychoice) reported

    @PrimeVideo @amazonIN Have been struggling taking Subscription for the past 4 days,...,calling CC for help ,they put call on hold and never come back ,

  • SteveOwles Steve Owles 🏴󠁧󠁢󠁥󠁮󠁧󠁿🦉⚒️ (@SteveOwles) reported

    @gazallen72 @PrimeVideo Disagree. Don’t bother. CGI was awful, as was the ending.

  • JustaPBRFan Justa Pbrfan (@JustaPBRFan) reported

    @pbrceo @PrimeVideo Maybe it will be more interesting then actually being at the real thing. The in arena experience at "Team Finals" was awful, left early every time. As a die hard fan of PBR it pains me to say it. Please stop having your TV announcers feed being broadcast for the live audience.


    Finish work get home & check out @KSI @PrimeVideo Documentary #KSIInRealLife #KSIDocumentary

  • MattMitchMedia Matt Mitchell (@MattMitchMedia) reported

    Just finish Amazon Prime The Rig, it was not what I expected. Supernatural disaster without closure on whether they fix the problem. They definitely set it up for another season which I most certainly won’t watch. #PrimeVideo #therig

  • PrimeVideoIT Prime Video Italia (@PrimeVideoIT) reported

    @PrimeVideo @Harry_Styles @HSHQ sure thing! but do they know how to make the perfect spritz? (i can help btw)

  • NeoWestchester Bob Clark (@NeoWestchester) reported

    @pop_arena @PrimeVideo needs to fix the aspect ratio issues on their stream of the Japanese version of this.

  • neneraheroooooo Cliff Boooth (@neneraheroooooo) reported

    Dude @PrimeVideo @PrimeVideoIN your video quality nd interface on mobiles is too bad Please correct it...

  • jiboyv 🇮🇳#Chowkidar (@jiboyv) reported

    @amazonIN what's the point of being a paid #Prime member when the shipping is taking more than a week to reach. Does it really pay to be on Prime membership other than for the #PrimeVideo Platform and music which I hardly use. So fix it or we'll go regular. I can wait 10days .

  • i_amShrikant Shrikant (@i_amShrikant) reported

    @theepicon @PrimeVideo @AmazonHelp Purchased epicon subscription, trying to sync epic-on app on fire tv, but app is closing after opening repeatadly. Tried reinstalling, reseting cache, data, no use, can you help here

  • DwayneRmagotra The Raj (@DwayneRmagotra) reported

    @PrimeVideo @PrimeVideoIN I have recharged my account but still not able to access. There is no way to reach you guys.. Pl help...

  • rockrid61874184 Rockridge (@rockrid61874184) reported

    @PrimeVideo @peacock any reason why the Peacock app doesn’t work properly on FireTV?

  • GratefulDeadNW Johnson Peele (@GratefulDeadNW) reported

    @GratefulDead @Coda_Collection @PrimeVideo Can someone explain this to me like I’m 3. Is this free on Amazon prime? Or do you buy this channel speedster when you’re logged into prime? How does this work? Again, like I’m 4

  • maheshmaxnanda Mahesh Nanda (@maheshmaxnanda) reported

    I’m unable to play any videos on @PrimeVideo , I raised a ticket with you guys, your tech guy did something and then vanished without resolution. No response on ticket, troubleshooting. Can someone contact me and help ???

  • Lady_Aleena Lady Aleena (@Lady_Aleena) reported

    Would my @PrimeVideo login also work for @AmazonFreevee?

  • vishnu_sharma29 Vishnu® (@vishnu_sharma29) reported

    @PrimeVideo @daisyjonesand6 I am unable to login my account and 30 day trial is making fool of public nonsense

  • DarrenLake17 Darren Lake (@DarrenLake17) reported from Taunton, England

    @gazallen72 @PrimeVideo No thanks its awful

  • LuisaZenal Luisa ZenAl (@LuisaZenal) reported

    I have to go to work but @PrimeVideo hasn't announce that they're gonna #SaveVampireAcademy. So annoying 🙄 #VASeason2

  • TirumalaMakkena Makkena Tirumala Chowdary (@TirumalaMakkena) reported

    I've tried resetting the app and logging out and back in, but it hasn't fixed the issue. Could you please help me resolve this issue? Thank you for your help. Sincerely Makkena Mallikharjunarao. @amazon @PrimeVideo @amazonIN

  • professor_cohen Michael Cohen (@professor_cohen) reported

    @ActuallyNPH HIMYM is no longer included with @PrimeVideo !! Help!! I don’t have that kind of green salad !!!! Somber low five 🫲🏽

  • BVF_999 HAZEM (racks enthusiast)🇲🇦🇲🇦🇲🇦🇲🇦 (@BVF_999) reported

    I'm on Amazon prime and I've been waiting for #KSIInRealLife and it's still not available to watch in Egypt @PrimeVideo is there a problem

  • shikyoxtenshi Thatoneguy (@shikyoxtenshi) reported

    @PrimeVideo Oof promoting a better show over your terrible one

  • kittensoft39 kittensoft 🜃 (@kittensoft39) reported

    @cuddyswife @PrimeVideo @1899Netflix HELP US, STINKY JEFF (bezos) !!!

  • MattHol51951793 Frank The Francisco (@MattHol51951793) reported

    @PrimeVideo The show is terrible Thanks @amazon for ruining everything you touch

  • alltooswift13_ y🕷 (@alltooswift13_) reported

    @AtlanticRecords @daisyjonesand6 @PrimeVideo The link doesnt work :(