1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Nashville Playback Issues 2 hours ago
Middletown Sign in 6 hours ago
Sydney Buffering 9 hours ago
Township of Evan Buffering 19 hours ago
Birmingham Video Quality 21 hours ago
Farmville Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TokiDeth
    TokiDethHammer (@TokiDeth) reported

    @PrimeVideo But we still have so much to learn, what about climate change, or addressing more social issues? How will we learn these lessons without a retarded super hero show to teach us?

  • DominickCRomero
    Dominick Romero (@DominickCRomero) reported

    @PrimeVideo grow some *****! The Boys I love but don’t **** with Supernatural! Gonna remove key parts from it? That **** had me pissed off tonight! Was tryna rewatch it, which I grew up with it from when I was a child. Please @JensenAckles have them fix this bullshit!

  • kraabel
    Michael Kraabel (@kraabel) reported

    Dear @PrimeVideo - It’s very clear that nobody on your team is a sports fan who is designing your UX. I went on media blackout last night so I could wake up early in the morning and watch this game. First thing I do is login and see the final score. Who in the right mind designed the system? Why would you list the score on the replay?

  • keith_curry
    adrian curry (@keith_curry) reported

    @CallMichele Yep. Were you able to get your LP to work on @PrimeVideo

  • samworkman
    Sam (@samworkman) reported

    @MSUYouTube @PrimeVideo The only problem with the ending is that COVID ****** it. The intention was to get back a BUNCH of people from throughout the entire run of the show but because of COVID restrictions all they could have was Bobby.

  • StrongCLEfan
    StrongCLEfan (@StrongCLEfan) reported

    No replays and terrible commentating do better @PrimeVideo!!!! @KenCarman @SportsBoyTony #letemknow

  • Joeyus63
    Joey (@Joeyus63) reported

    @SportsonPrime @PrimeVideo That looks terrible

  • BrianSpiln41006
    Brian Spilner (@BrianSpiln41006) reported

    @PrimeVideo Is the acting terrible on purpose or there is no good actors anymore?

  • babymonkeyworld
    baby monkeys daddy (@babymonkeyworld) reported

    i didn’t even wanna watch basketball wives & i’m not anymore because i just discovered a glitch on @amazon @PrimeVideo it basically displays 3 different versions of each season of @TeenMom and i thought i had to start paying after Season 4

  • mhart71
    Melissa M. Hart (@mhart71) reported

    @SportsonPrime @PrimeVideo The camera angle is awful! We feel like we have to turn our heads to watch the game. I feel like I’m watching a high school game.

  • trobdawk4
    Tim (@trobdawk4) reported

    More amazing resolution from @PrimeVideo it’s literally been every game they’ve streamed this post season and it has nothing to do with user download speeds as they’d like you to believe. It’s an Amazon problem and they won’t take responsibility for it.

  • PastorToddJ
    Todd Johnson (@PastorToddJ) reported

    @PrimeVideo is the worst platform for sports. Someone please intervene.

  • XMajorasRe
    The Paintress (@XMajorasRe) reported

    @TheBoysTV @PrimeVideo The last 2 episodes should release early on time, like at least 2 hours early😭, the release is always on midnight and always when i'm in work the next day, the spoilers are everywhere!! #theboys #primevideo

  • KamalM241
    Aryo (@KamalM241) reported

    @catalinaperiod @PrimeVideo amazon is a total ripoff for live streams i finally switched to a private setup and havent had a single buffer for all games plus it has every latest movie series and even anime in in one app if u need the contact of him u can dm me

  • sgrove79
    Scott (@sgrove79) reported

    @NBAonPrime @PrimeVideo Terrible buffering on Prime! No issues with other streaming

  • fewleopard3949
    C. Mike Rack 🤪 (@fewleopard3949) reported

    @RollingLoud WHATS GOING ON I CANT SEE THE STREAM ON PRIME NOW WTFFFF @PrimeVideo GET YOUR SERVERS BACK ON TF

  • nenhifty
    b (@nenhifty) reported

    @NBAonPrime @PrimeVideo **** you fix your ******* stream

  • Leahoxxx
    Leah (@Leahoxxx) reported

    @PrimeVideo FIX YOUR APP WTF

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently changed my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had several films I had purchased and some boxsets. Im furious.

  • jmoney42777
    Jason Sulano (@jmoney42777) reported

    @ATCoco2017 @amazon @PrimeVideo I agree they run over my property and won’t fix what did.

  • Murphycode
    Murphy (@Murphycode) reported

    @NFLonPrime @NFL @PrimeVideo black friday football hits different in pittsburgh. hope they got the terrible towel ready for the broncos

  • zulu934
    Richard Griffing (@zulu934) reported

    @PrimeVideo They saved the worst for last.

  • luckybucki
    FL Buckeye (@luckybucki) reported

    @PrimeVideo “that’s what we want to see” quote about Detroit. Guess yall don’t have unbiased reporting. Seriously worst announcers ever

  • 80_underground
    Underground Man 80 (@80_underground) reported

    @NBAonPrime @PrimeVideo Are you gonna have this same chick calling the game as is calling it tonight? This is terrible...

  • fruitofpassion
    🌺 (@fruitofpassion) reported

    @PrimeVideo I need y’all to fix your damn app/website right now, I’m tryna watch Off Campus.

  • bl0ndwave
    BL0NDwAvE (@bl0ndwave) reported

    @GoodOmensPrime @PrimeVideo Crowley's "heart broken, world broken, what's the point of anything" sums up my feelings about the finale...

  • MalwaTurk47548
    Malwa Turk (@MalwaTurk47548) reported

    @NBAonPrime @PrimeVideo Even the refs cant help Lechoker with all them fouling

  • Shaileshh__
    Shaileshh (@Shaileshh__) reported

    @JioHotstar is worst OTT app. Best one is @netflix than @PrimeVideo ...

  • ComunDelMonton
    Solo otro más (@ComunDelMonton) reported

    @DiscussingFilm Sadly, a terrible show at the end. The only thing that @PrimeVideo needed was a good ending, and not even that good. Terrible season and terrible serie. Not recomended at all

  • PacketGroove
    Packet (@PacketGroove) reported

    I’m sick of Smart TV apps developed by retards at @netflix and @PrimeVideo. Start them up and they hang when buffering, or slow down the tv that navigation becomes almost impossible until you restart them. Stop the bloatware guys, proper error handling, yield processor time and stop shipping ****. In the age of LLMs you no longer have an excuse to ship unoptimised code.