Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/23/2026 00:55

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesGilbert Buffering
United StatesRogers Playback Issues
United StatesJackson Buffering
United StatesWashington Crashing
United StatesWest Haven Buffering
United KingdomCaterham Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Gulag_Rat GulagRat (@Gulag_Rat) reported

    @L1beralTears @PrimeVideo Let’s not forget about the worst dialogue I’ve heard in years

  • nickelliott Nick Elliott (@nickelliott) reported

    Loving The Peripheral on @PrimeVideo Prime seem to be focusing on quality rather than quantity unlike Netflix.

  • SupForrestG SupForrestG (@SupForrestG) reported

    The #RingsofPower Showrunners and writers are a bunch of ***** for making a mockery of Tolkien's work! @PrimeVideo @LOTRonPrime

  • PrinceKellyLynn Prince KellyLynn (@PrinceKellyLynn) reported

    There's never anything good to watch when I'm having a lazy Friday and home from work. @netflix and @PrimeVideo ya'll suck!

  • scottgmckenzie1 Scott McKenzie (@scottgmckenzie1) reported

    @LOTRonPrime @PrimeVideo one of the worst shows in history @JeffBezos, you made a really bad decision not hiring experienced showrunners and ones who would actually honor Tolkien's legacy and fans

  • followingtwts followingtwts (@followingtwts) reported

    @LOTRonPrime @PrimeVideo Don't watch this, it's terrible.

  • romaisa_24 Romaisa Iqbal (@romaisa_24) reported

    @PrimeVideo pathetic service by customer care. Did not solve the issue, wasted 1hr with passing on the calls. No tech equipped staff to address the issue. Talking like illiterates. what standards are followed here? How do i get my app problem solved? #AmazonPrime @PrimeVideoIN

  • trillium_lady TrilliumLady 👨‍🦼🐈🐈‍⬛🧬🔬🪡⚔️ #Trillium (@trillium_lady) reported

    @LOTRonPrime @PrimeVideo I'm trying, but the Intarwebz in fighting me. I must have had the signsl drop out on me a half-dozen times in one episode tonight.😡 I really, **REALLY** wish you'd issue them on DVDs so I wouldn't have to put up with this crap!!

  • JamesLNieman Nieman (@JamesLNieman) reported

    @MJNDesigner @NFL @PrimeVideo I think you're making a bigger deal than it is. I haven't had any buffering issues myself ,& though u can't change channels when u enter home screen the game is 1st thing u see & 1 click plays the game.

  • imahoran4niall You can just be yourself (@imahoran4niall) reported

    @PrimeVideo Is this local time? Or do we have to wait for America? @PrimeVideo @PrimeVideoAUNZ please help! Thank you.

  • ubhasin90 Jay (@ubhasin90) reported

    @btsport cast for PL and CL is awful. They need to change or shut up shop. @PrimeVideo on the other hand top class

  • Roqer420 YOUNGEST N CHARGE (@Roqer420) reported

    @TheRealCoach_JB @PrimeVideo Bro its your internet i live in the suburbs and i dont have nooo problem stop using the mcdonalds internet next door and maybe get xfinity goofball

  • Olliebobaloo rabid rabbit (@Olliebobaloo) reported

    @JKCorden @BettyWho @PrimeVideo Seriously can not stand this dude. Worst talk show host ever. What a jerk. Disgusting how he treats waitstaff.

  • Fierceindeed WINSTON VARONA (@Fierceindeed) reported

    Wtf happened to my tweet complaining about the terrible @PrimeVideo app??! Twitter is already done for itself. Ugh! @Twitter

  • boomtownboomin a.aron (@boomtownboomin) reported

    @PrimeVideo This is terrible…

  • hickslv426 Gary Patrick Lukas (@hickslv426) reported

    @allflicker @PrimeVideo This could have been a great b movie with a bit more quality and a decent cinematographer. Bit still entertaining.

  • Amitkum04996781 Amit (@Amitkum04996781) reported

    @PrimeVideo @amazon paying monthly subscription charge. But unable to see the videos. Please help.

  • bbrown_61 Bobby Brown (@bbrown_61) reported

    @MySportsUpdate The stream is terrible enough. Don’t waste your time and money @PrimeVideo

  • staunnin J (@staunnin) reported

    @AmazonStudios @PrimeVideo Easily the worst television show I’ve ever seen. A catastrophic monstrosity of a tv show, devoid of any redeeming features with the worst ending in tv history. Everyone involved in the making of this dross should feel an apocalyptic sense of shame. It’s offensively atrocious.

  • sherilynslvn your mum (@sherilynslvn) reported

    there is NOTHING INTERESTING TO WATCH in ANY STREAMING PLATFORM please fix this!😠 @netflix @PrimeVideo @DisneyPlus

  • odigenous Ollie G (@odigenous) reported

    @PrimeVideo The Peripheral was one of those books I had to read twice, don't know what's going on until the end, one of Gibson's best, the show is good take on the work

  • AllanScott2890 Allan Scott (@AllanScott2890) reported

    @LOTRonPrime @PrimeVideo Can someone help me please. I’m holding onto my comment, and it’s not coming up with edit or deleted. It’s keeps copying the word - sentence!!!

  • davidwright27 David Wright (@davidwright27) reported

    Hey @PrimeVideo is there a problem atm with your service for UK users? Struggling to get any videos to play

  • Vicki_Wallac VickiWallace (@Vicki_Wallac) reported

    @ChloeGMoretz @PrimeVideo Who will help me with advice?

  • romaisa_24 Romaisa Iqbal (@romaisa_24) reported

    @AmazonHelp Got the mail update, didn't help. @JeffBezos as a customer, I've never ever faced such a poor customer service in my life. @amazonaffilia training given to these representatives is not upto the mark. Again called, wasted my time with no solution. #PrimeVideo #AmazonPrime

  • ShinkenRed813 JoshTheTokuFan (@ShinkenRed813) reported

    @Spindash54 @PrimeVideo @AmazonHelp Working now. Was not working before. Looks to be all green from here! 👍😎

  • MichaelDi_Salvo Michael Di Salvo (@MichaelDi_Salvo) reported

    @TCL_USA @PrimeVideo @Roku You need a better support system in place when your customers have issues, when the Prime Video app doesn't support Dolby Vision HDR on a TCL made, Roku OS running TV, to keep passing the buck saying "its not us, contact them" doesn't solve anything...

  • Rabinnh rabbitinnh (@Rabinnh) reported

    @PrimeVideo I'm watching the recording of last night's Thursday night football game, and the video quality is embarrassing. Embarrassing. This is on a wired connection of 600 megabit per second fiber.

  • Vinod_iPhoneDev Er.Vinod Mahale (@Vinod_iPhoneDev) reported

    As suggested, I have logged in through registered mobile number but still unable to avail this prime benifit. Very poor quality of App testing done for this #airtelthanks app. Post 24hrs of recharge I'm still unable to activate @PrimeVideo membership 😤😡

  • CoachBags13 Mike Battaglia (@CoachBags13) reported

    @MJNDesigner @NFL @PrimeVideo The big issues I have is it buffers, and then after that the audio and vidoe are off. So I have to return to the home page, reload the app, and then start watching again. Well, week 1 anyway. I haven't watched a second since then. #NFL screwed this one up.