Amazon Prime Video

Is Amazon Prime Video down?

Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

 No problems detected at Amazon Prime Video

Amazon Prime Video problems in the last 24 hours

Amazon Prime Video Outage Chart 01/27/2021 15:30

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Buffering 38.27% Buffering
  • Playback Issues 25.61% Playback Issues
  • Crashing 17.52% Crashing
  • Sign in 13.48% Sign in
  • Video Quality 5.12% Video Quality

Amazon Prime Video Outage Map

The most recent outage reports and issues originated from:
GermanyAugsburg Video Quality
United KingdomBasildon Video Quality
GermanyHamburg Buffering
AustraliaSydney Playback Issues
AustraliaBrisbane Buffering
United StatesLos Angeles Buffering

Amazon Prime Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:
  • ShayStonexxx ShayStonexxx (@ShayStonexxx) reported

    @avnjgia Honestly my favorite streaming service! Layout is honestly the best, they have most content diversity, and I have had zero performance issues with @hbomax. @PrimeVideo should take a page out of their book because their app has been declining big time.

  • etotoucan The Toucan (@etotoucan) reported

    @PrimeVideo really needs to revamp their entire User Interface. Right now, it is the worst of all the streamers. There is literally just a single line to scroll through all the purchases on there.

  • nb_nbueh nb (@nb_nbueh) reported

    @PrimeVideo why do I have to restart my Appletv to get the Primevideo app to work. It get stuck on PRIME VIDEO SCREEN! Not all the time but enough to make it irritating.

  • mathyoudylan Matt (@mathyoudylan) reported

    Watching 28 days later on @PrimeVideo holy **** the quality is terrible, and like 27 minutes in there’s a random face stuck on the screen. Did you guys pirate the movie onto your network? Absolute rubbish @PrimeVideo @amazon

  • lhglemmuh Maria (@lhglemmuh) reported

    @businessinsider @PrimeVideo this is terrible news

  • neoblackout neo (@neoblackout) reported

    @realcooolcat @PrimeVideo I like that one (The Backup Plan). This one is awful though

  • mike45week Frank Palmer (@mike45week) reported

    @PrimeVideo #TheExpanse ya'll need to figure out this resolution issue, I'm here on my computer and phone loving the show, yet i get black bar's all around the screen as if i we're watching this on a #zoon or something

  • mike45week Frank Palmer (@mike45week) reported

    @PrimeVideo @theExpanse ya'll need to figure out this resolution issue, I'm here on my computer and phone loving the show, yet i get black bar's all around the screen as if i we're watching this on a @zoon or something

  • woodysgal3 MotherofGrace (@woodysgal3) reported

    @PrimeVideo @FlackonPrime I turned it off after 10 mins. Terrible writing - that zippy delivered dialog that’s exhausting unless it’s Aaron Sorkin and actually smart. Not for me.

  • realcooolcat Bel Navassa (@realcooolcat) reported

    @jlover7242 @PrimeVideo I know. That's my point. I think Wedding Planner is terrible, but at least I watched it to the end. The other pregnant one was such a terrible premise I could not finish it.

  • ShirelleBelson Shirelle Belson (@ShirelleBelson) reported

    @PrimeVideo hi I’m having issues watching little fires everywhere all of a sudden I’m getting German subtitles when there is any written English text in the programme, cant seem to solve it,any ideas please help x

  • EvangelineMars1 Evangeline Marsh (@EvangelineMars1) reported

    @PrimeVideo We are trying to sign up for prime but there is no place to put the code after we sign in.

  • Reebs73488130 Reebs (@Reebs73488130) reported

    @PrimeVideo @FlackonPrime This show took about 20 mins to realize how awful it was. Let it go...

  • Pastey Stacey Waters (@Pastey) reported

    Omg! They call me Bruce is on @PrimeVideo! I haven’t seen that since I was a little kid. I’m sure it’ll be super terrible and I can’t wait to watch it tomorrow!

  • realcooolcat Bel Navassa (@realcooolcat) reported

    @PrimeVideo Horrible film. Possibly the worst for both of them, though I couldn't finish the rom-com where she was already pregnant when she met her ideal man.

  • rovercal Callum McKeefery (@rovercal) reported from Walker Gate, England

    Hey, @PrimeVideo. How come your interface is so cack? Have you ever done any user research? (that's a thing by the way) Its awful!

  • LMLarsonArt LM Larson (@LMLarsonArt) reported

    I've only done a cursory course in caption-writing, but I must say: @PrimeVideo @netflix @hulu all need to up their standards for captions. Too frequently, things are glaringly incorrect. How does that help people who relies on captions/subtitles to enjoy a program? Do better.

  • anvithavlogss Anvitha Vlogs (@anvithavlogss) reported

    @PrimeVideo has becoming a boring platform no movie releases. I want to delete the app which i installed from play store & dont want to continue my subscription. Atleast @AmazonUK is better amazon india is worst, firstly who are you to deside what people should watch @AmazonHelp

  • kathy5271 NOMORE (@kathy5271) reported

    @helga_scow @PrimeVideo @FlackonPrime yep - so distracted by all the women characters being so f'ed up. I know some women with issues - but wow some of the women's storylines are just down right detestable

  • coffeepenknife Catherine Cole (@coffeepenknife) reported

    @PrimeVideo @amazon @AmazonHelp the app on our TV is not working despite tons! of troubleshooting techniques. Please advise assistance

  • DiederichDiane DianeDiederich (@DiederichDiane) reported

    @PrimeVideo @FlackonPrime Ugh. These people are so awful. I tried...had to stop watching.

  • coll_elizabeth1 coll (@coll_elizabeth1) reported

    Ted Bundy having an entire gf and helping to raise her daughter while unbeknown to them is out abducting and murdering women, is why I have trust issues. #FallingForAKiller #PrimeVideo

  • jags_mcp Jag Chichria (@jags_mcp) reported

    Veeraana is better movie than #dugamati. @PrimeVideo #Bangaar #Crap Watching till end to see how worst it can go...

  • JennaKil Jenna Kil (@JennaKil) reported

    Got to the end of the first season of Mad About You, and guess what?! It'sts completely out of order! Thank you @PrimeVideo 😩 Could y'all please fix it?!? #whyareyoulikethis

  • Mark37997239 Anna (@Mark37997239) reported

    @PrimeVideo Am so happy today I thank God for my life I see people talking about Baba ifelua a herbalist. I was thinking that he was a scammer but I support that Baba ifelua is not a scammer And he really helped me Contact Baba ifelua on WhatsApp to get your problems solve +2347060738758

  • jprestonian 🛵🐈🍺 (@jprestonian) reported

    @PrimeVideo Big Trouble in Little China

  • the_grim_panda grim (@the_grim_panda) reported

    @PrimeVideo Big trouble in little China

  • radnl Roy Daley (@radnl) reported

    @GeoffGallant @PrimeVideo Woah now don’t knock that alien bigfoot one until you watch it. Then you are free to say it is garbage. I have a thing for Bigfoot “documentaries” And there are several on prime. This was by far the worst.

  • sophyish sophy ziss (@sophyish) reported

    @PrimeVideo hello i'm encountering really funny but aggravating issues with sound, please advise

  • AngieLaFontaine Angie LaFontaine (@AngieLaFontaine) reported

    @PrimeVideo any plans to fix the random German subtitle problem any time soon? Thanks

Amazon Prime Video Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1007
  • 1022
  • 1055
  • 1060
  • 1066
  • 13
  • 2016
  • 2021
  • 2023
  • 2026
  • 2027
  • 2028
  • 2029
  • 2039
  • 2040
  • 2041
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  • 2041
  • 2043
  • 2044
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  • 2048
  • 5005
  • 5014
  • 5016
  • 5016
  • 5016
  • 5229
  • 5266
  • 5505
  • 5701
  • 7003
  • 7005
  • 7017
  • 7031
  • 7035
  • 7065
  • 7135
  • 7135
  • 7202
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  • 7207
  • 7230
  • 7235
  • 7250
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  • 7301
  • 7303
  • 7305
  • 7306
  • 8020
  • 814
  • 900
  • 9003
  • 9068
  • 9353
  • 99
  • mp1023