Amazon Prime Video down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (33%)
• Buffering (24%)
• Crashing (20%)
• Sign in (18%)
• Video Quality (5%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Lake Jackson	Sign in	2 hours ago
London	Buffering	3 hours ago
Indianapolis	Buffering	3 hours ago
Arlington	Crashing	10 hours ago
Seattle	Sign in	23 hours ago
Galveston	Crashing	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tacitus Hatfield (@TacitusH5821) reported 12 minutes ago

  @PrimeVideo Does it really matter when the show is a backwater ripoff of tolkiens work?

• 
  Phyllis East (@PhyllisEast2) reported 13 minutes ago

  @LOTRonPrime @PrimeVideo I have tried to watch this twice. It's just awful and boring.

• 
  Sam.iva (@Samiva5) reported 13 minutes ago

  @AmazonStudios @PrimeVideo Biggest Problem with Rings Of Power is the Showrunners & The Writers, It feels Like the dialogue has no character no soul ,Like its not organic and true You need Writers & Showrunners have more Experience. Fire J.D. Payne and Patrick McKay.and the Writers . Fix this please

• 
  Logan Johnson (@OhLogo) reported 17 minutes ago

  @LOTRonPrime @PrimeVideo I was excited to watch this, but this is the worst show I've seen in a long time. If you liked the original movies, don't waste your time on this. The writing is just awful for having this big of a budget.

• 
  Danny Bivens 🎃 (@dannybiv) reported 21 minutes ago

  @famicomplicated @PrimeVideo The ads thing isn’t an Apple TV only thing. And to be fair, it’s for Amazon shows, no?…still annoying. I have an older Apple TV and haven’t had these issues, man.

• 
  Prodigalsonfan LOFMW 😈😋🍆🍉🔥 2.0 (@2Lofmw) reported 21 minutes ago

  So @PrimeVideo, I wake up every morning and, just as I have my first sip of Yorkshire Gold tea. I remember that #ProdigalSon was cancelled and I am sad and #StartScreaming! Be a pal, help me out and #SaveProdigalSon!

• 
  Csehn ba (@Leslie_H20) reported 22 minutes ago

  @LOTRonPrime @PrimeVideo I’d rather watch, “House of the Dragon” At least it resembles the work of the author who created the characters. I’m not sure who the source for “Rings of Power” is, but it’s not Tolkien. Sure the character names seem familiar, but that’s where the similarity ends.

• 
  House of Fire and Blood (@HouseofFireand2) reported 23 minutes ago

  @LOTRonPrime @PrimeVideo Thanks for making a terrible adaptation of the Second Age from the Silmarillion, because you apparently didn’t have extra money to buy the rights to that book. And you hired two unknown hacks to create an insanely expensive show.

• 
  Hokuto Shinken- Chris Armstrong (@CloakAndSai) reported 24 minutes ago

  @AzzurraS4 @PrimeVideo Problem is, they've made Galadriel such a massive c**t that she'd probably would say Yes.

• 
  pouštní krysa (@pniedoba) reported 26 minutes ago

  @AlexAlvarova @PrimeVideo Not a TV series, but The Golden Compass was another example of a great story that was killed after the first third by the greedy studio, who in fact made the film less successful in the box office by meddling in the Chris Weitz work

• 
  Daily Rings Of Power (@DailyRoP) reported 26 minutes ago

  @LOTRonPrime @PrimeVideo Can't believe you featured the worst person on lotr twitter: @myelessar,

• 
  Azzurra 👻👻 (@AzzurraS4) reported 27 minutes ago

  @amazonfiretv @PrimeVideo @LOTRonPrime Worst series ever.

• 
  cian🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@WelshWizardFCB) reported 29 minutes ago

  Think I've got a glitch or an issue in my @PrimeVideo account, everything with the little Prime logo in the corner seems to need a payment to watch. Stuff that's advertised as included with my subscription only has options to buy or rent.

• 
  James Charlton 💉 💉 💉 (@famicomplicated) reported 30 minutes ago

  The @PrimeVideo app is the only one on my Apple TV that consistently: -fails to load at all -is incredibly slow to boot -display connection errors 80% of the time -has ads even though it’s a paid service Absolute garbage.

• 
  Green Lantern Optimus Prime (@GLOptimusPrime) reported 32 minutes ago

  **** @PrimeVideo and @JeffBezos for buying the rights to Lord of the Rings just so they could take a gigantic **** all over Tolkien and his work. 😡 #CancelAmazonPrime

• 
  Loflyt 🦁 #ibledred (@LoFlyt) reported 35 minutes ago

  Okay Australian #scifi nerds, my wife wants to watch old Doctor Who. I'm talking anything prior to Christopher Eccleston. @PrimeVideo looks like they have them, but they're just a list, not actual episodes. A little help please? #drwho

• 
  Loflyt 🦁 #ibledred (@LoFlyt) reported 36 minutes ago

  @GregWil82228158 @PrimeVideo Yeah, agree. But it's the streaming that's the problem. I need access. I can't find them anywhere.

• 
  jake porkins (@JimBo88738168) reported 38 minutes ago

  @papasheev @blurayangel @PrimeVideo Because I like lotr and wanted to see if it got any better but unfortunately except for arondir it was an awful show

• 
  Gil-galgaslight was right all along (@LOTRTVthoughts) reported 40 minutes ago

  @PrimeVideo My fan theory after seeing Ep.1 was that the series would be awful and it came true.

• 
  X G (@hireocall) reported 42 minutes ago

  @LOTRonPrime @PrimeVideo Why elves are so terrible stupids? Why they looks like Mary Aunt? Why Amazon allowed this aberration?

• 
  Prodigalsonfan LOFMW 😈😋🍆🍉🔥 (@Prodigalsonfan3) reported 44 minutes ago

  So @PrimeVideo? I wake up every morning and, just as I have my first sip of Yorkshire Gold tea. I remember that #ProdigalSon was cancelled and I am sad and #StartScreaming! Be a pal, help me out and #SaveProdigalSon!

• 
  Kingsley J. Frogmouth, Esq. (@specialneedsguy) reported 47 minutes ago

  @PrimeVideo @LOTRonPrime Maybe the worst tv show of all time when you consider the budget.

• 
  Dark Helmet (@DarkHelmetRocks) reported 48 minutes ago

  @LOTRonPrime @PrimeVideo What an incredible waste of time and money! Experience the excitement of knowing if your sleep aid runs out, you can simply turn on this show instead! This has been some of the worst television I've ever experienced

• 
  Feyyaz (@kfeyyazz) reported 49 minutes ago

  @AugustusPersie @PrimeVideo exciting? dude do u know what's exciting means? have you ever watch Game of Thrones, Star Wars, Marvel movies or any fantasy universes? this is the far worst series.

• 
  jgriff.eth (@2EZ4JGreezy) reported 51 minutes ago

  @LOTRonPrime @PrimeVideo Terrible show

• 
  Quen (@QuenL2K) reported 54 minutes ago

  @ReilyArt @PrimeVideo The terrible “actress” on the top. I have no idea who the one at the bottom is.

• 
  Matthew (@mattwendel8) reported 54 minutes ago from Brodhead, Wisconsin

  @Kloss1 @PrimeVideo Couldn't agree more it was awful

• 
  Dan Wayment (@cantcu) reported 58 minutes ago

  @LOTRonPrime @PrimeVideo Awful.

• 
  Gary Dodwell (@GaryD_UK) reported 1 hour ago

  @LOTRonPrime @PrimeVideo A fantastic opportunity to make TV streaming history, what an awful disappointment of what could / should have been.

• 
  GarlicBreadExpress (@justastonergeek) reported 1 hour ago

  @LOTRonPrime @PrimeVideo Awful writing and an incoherent plot revealed itself…