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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 16: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Paradise Playback Issues 1 minute ago
Hobart Sign in 15 minutes ago
San Antonio Crashing 3 hours ago
Nashville Video Quality 6 hours ago
Georgetown Video Quality 6 hours ago
Natick Playback Issues 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • CricFootTenCine
    Delightful Derek (@CricFootTenCine) reported

    @clayyytonbigsby Not only the content library, their UI, Ads everytime if you open live sports before beginning the stream even though u r a premium subscriber, Lag b/W Audio Video in Live Streaming Sports Content. @PrimeVideoIN @PrimeVideo was good now facing the same issue across all devices

  • evertonianscrud
    unlimited (@evertonianscrud) reported

    Am I the only one having difficulties paying for prime video? @PrimeVideo help๐Ÿ˜ญ

  • raeziIla
    rae ๐Ÿ’ szn (@raeziIla) reported

    hey @PrimeVideo fix the encoding on your movies that have the words not matching up with the film it is maddening and becoming unusable

  • _Steve_B_
    Stevรธ (@_Steve_B_) reported

    @38Games0Defeats @PrimeVideo @primevideosport I ended up rebooting my router a couple of times but the issue was with them all along!

  • sherlockBaktha
    Aditya (@sherlockBaktha) reported

    @PrimeVideo How do you consistently provide the worst possible UI every time?! Itโ€™s been a long time since I used Prime, so I expected the UI might have improvedโ€ฆ but nope.

  • MadeOnChinatown
    Victor ๐Ÿ•Š (@MadeOnChinatown) reported

    Had to let my job know im doing zero work while im there cause ill be watching @TheBoysTV and @InvincibleHQ as soon as they drop at 2am on @PrimeVideo

  • phinesseandherb
    Bilary Hanks (@phinesseandherb) reported

    Every single HIV meds commercial Iโ€™ve seen on @PrimeVideo features black people, whether as straight couples or gay, with the occasional gay white sprinkled in. Stop the erasure of white people. Show them in more stigma-associated medical issues having commercials tf

  • MrMusclesFIRED
    Mr Muscles FIRE'd 2025 (@MrMusclesFIRED) reported

    @FrMiller @PrimeVideo Watched it, the movie drags on, and ruffalo is the worst character in the movie. Dumb ending as well

  • ACK2069
    Ernest of Borgnine (@ACK2069) reported

    @PrimeVideo Thank God it's over. The last season was terrible woke nonsense.

  • Unocrew224
    G-Man (@Unocrew224) reported

    @FrMiller @PrimeVideo Heโ€™s the worst. Terrible actor and delusional person. I wonโ€™t watch anything with him in it.

  • BoGardiner1
    Bo Gardiner (@BoGardiner1) reported

    @JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.

  • Xgamer40000
    Chickadee (@Xgamer40000) reported

    @PrimeVideo Looks terrible

  • DonMega007
    Be Excellent To Each Other๐Ÿค˜๐Ÿผ(Andrew Walker) (@DonMega007) reported

    @FrMiller @PrimeVideo Right!? I was all in until I saw that woke, self righteous piece of **** was involved. "I made my 10s of millions, but now we need to abolish capitalism and the desire to work hard to obtain wealth." **** that **** @PrimeVideo. Please do not cast him again.

  • ryanator109
    ryanator109 ๐Ÿ‡ณ๐Ÿ‡ฟ (@ryanator109) reported

    @eduffleppard @PrimeVideo @TheBoysTV No work tomorrow haha

  • Camspen_
    Camsworld (@Camspen_) reported

    @PrimeVideo @AmazonMGMStudio Fix ur animation plz

  • TeleNostalgie80
    Tele Nostalgie (@TeleNostalgie80) reported

    @MattdUnkerque @PrimeVideoFR @PrimeVideo Terrible !

  • KeyboardJunkie
    Clint ๎จ€ (@KeyboardJunkie) reported

    This news angers me to the very depths of my soul. You have no idea how badly I was left broken after #HaloTheSeries. I take lore seriously. And I treat the lore of my favorite franchises with absolute respect and love. If @amazon @PrimeVideo ruins #MassEffect for meโ€ฆ I justโ€ฆ

  • TheeMightyyThor
    Ya boi (@TheeMightyyThor) reported

    @PrimeVideo @NBA fix the buzzing sound please. #Spurs #Nuggets

  • FergTheReporter
    Ferg The Reporter (@FergTheReporter) reported

    @amazon @PrimeVideo THE WORST CUSTOMER SERVICE EVER!!!!!!

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @amazon @PrimeVideo Worst customer service to prime members

  • RealOpusDog
    OpusDogPoker ๐Ÿฅธ (@RealOpusDog) reported

    @VivaLaStool @PrimeVideo @AmazonMGMStudio Putting that hunchback to work!! ๐Ÿ‘

  • saidurislam316
    Saidur Rahman (@saidurislam316) reported

    @beastgames @druski @PrimeVideo I am in a lot of trouble, sir. Please give me $10k, please, then I would be very benefited, please, sir, please, sir ๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž

  • salllllman
    S K Talks (@salllllman) reported

    @PrimeVideo Hi, I am having issues with app on my samsung TV. All of sudden, my profile shows blank and log itself out of the app. It's working fine on my phone,its just the TV. I have deleted the app and reinstalled. Still the same issues, please advise

  • Erniewrld999
    แบผrnieลดrld (@Erniewrld999) reported

    Yeah, me neither. I think the issue is I expected Thragg to sound more menacing than Conquest and Conquest is already menacing enough. Iโ€™ll give it the benefit of the doubt and wait until he actually joins the battle #Invincible #InvincibleSeason4 #primevideo

  • TrojanConquest
    Trojan Conquest (@TrojanConquest) reported

    @mrmckee The producers @PrimeVideo are horrible at golf telecasts - the camera work has been utterly horrible

  • Majkl1976
    Michael Reischman (@Majkl1976) reported

    @PrimeVideo I'm stuck in a loop. I need help. I opened a new account today, but something happened while I was entering my billing info and now my account is on hold.

  • TheeMightyyThor
    Ya boi (@TheeMightyyThor) reported

    Fix the got damn audio @NBAonPrime @PrimeVideo

  • ShooterMcDadden
    Shooter McDadden ๐ŸŽฏ (@ShooterMcDadden) reported

    Wow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: The Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.

  • saidurislam316
    Saidur Rahman (@saidurislam316) reported

    @beastgames @PrimeVideo I am in a lot of trouble, sir. Please give me $10k, please, then I would be very benefited, please, sir, please, sir ๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž

  • WillyWilliams_1
    ***** Williams (@WillyWilliams_1) reported

    @JackMcScumbag @PrimeVideo Help with what ?