Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/06/2026 14:40

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (24%)

    Crashing (24%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesEau Claire Playback Issues
United StatesBethesda Buffering
United KingdomNottingham Buffering
United StatesNapa Crashing
United StatesOxford Sign in
United StatesProvidence Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ABBYinFLA Abby Normal (@ABBYinFLA) reported

    @PrimeVideo This was one of the worst movies I ever saw. Sorry.

  • lawfive11 Lucee do not follow !!! politically incorrect (@lawfive11) reported

    @DavidMo40476566 @charleydarbo @PrimeVideo Not so much i dislike mexican race i lived in jalisco 2 years i hate the entitlement arrogant attitudes u think u better when u broke the law 2 get here n keep breaking laws n live off the goverment no I do not wish to have pig ways i have enough issues by....

  • TheWargrider @nycwild (@TheWargrider) reported

    @charleydarbo @PrimeVideo The Casting is awful. Kidman. Really?

  • BrandonMutala 🇨🇦Brandon-Shea Mutala in Dolby Atmos🇨🇦 (@BrandonMutala) reported

    Hey @amazon Your website is just terrible. It took me 30 minutes to figure out how to cancel my @PrimeVideo and @Funimation memberships.

  • Firewraithe David Peterson (@Firewraithe) reported

    @LNC150 @PrimeVideo I couldn't even watch the last episode. The "big reveal" was so bad but when Matt didn't step into the gate and they all started yelling "Matt Matt"..... It was the worst acting I've ever seen.

  • SUSANER558 SuZy. (@SUSANER558) reported

    @PrimeVideo ugh. she looks terrible

  • AuTeacher PLEASE Help Us📌 🐕‍🦺♿️ #BoycottSpectrum10k (@AuTeacher) reported

    @TheKevinRubio @esteco2 @PrimeVideo I think that’s the point. Kidman was awful in this, and just like in Nine Perfect Strangers, she couldn’t maintain the same accent throughout. I’d rather have seen Gillian Andersen, Debra Messing...hell, just about *anyone* else.

  • BrendaKayATL Brenda Martin (@BrendaKayATL) reported

    @PrimeVideo Awful! 👎

  • RightKf KFRight (@RightKf) reported

    @krainboltgreene @timmccrthy @PrimeVideo Literally everyone I know has hated Wheel of Time. Terrible acting, amateur directing and poor dialog.

  • LifeCoachLiza Liza Vasquez (@LifeCoachLiza) reported

    @Richard_S_Y @PrimeVideo I would’ve preferred @DebraMessing but I’m sure #AaronSorkin thought #NicoleKidman resembles #lucilleball more(?) The problem was Kidman was doing an ‘impersonation’ of Lucy, forgetting to ‘be’ her, to give us her essence.

  • AlanLovesey Alan Lovesey (@AlanLovesey) reported

    @TheTrekCentral @StarTrekOnPPlus @PrimeVideo I did and they gave me two different reason in the same conversation! They suggested the 30 December! The issue is fans have paid for the season on prime UK as they don’t have Pluto and are now left waiting and should have to pay again Via apple. Really poor

  • The_Speedo_King Speedo King (@The_Speedo_King) reported

    @SavageNeverDies @PrimeVideo Personally, I look less at the episode count than at the quality.

  • MikeStroup10 Michael Stroup (@MikeStroup10) reported

    @jphippsofficial @PrimeVideo I get they need to cut things for time. But then the go spend 6 minutes on something that never happened and doesn’t help the narrative. WTF? And now Mat is some evil coward that didn’t go with them thru the Ways? Show is so bad- they are lucky it’s Covid and ppl are stuck inside

  • TheTrekCentral Trek Central (@TheTrekCentral) reported

    @AlanLovesey @StarTrekOnPPlus Likely an issue with @PrimeVideo in the UK as episode 6 released as usual and is available on iTunes, so contact Amazon support. - TJ

  • DrLuciferi Dr.Luciferi (@DrLuciferi) reported

    @theShayolGhul @PrimeVideo @TheWheelOfTime After a this terrible adaption, I won't be back for season 2. This 1st season was too lore breaking. Didn't like it at all. #reboot

  • elliotgordon6 elliot gordon (@elliotgordon6) reported

    @PrimeVideo The lighting was so awful. It could have been a radio show. Impossible and dumb production decision, i furiously shut it down at no cost and paid to see Die Hard instead both on Prime Disappointed!

  • mattcraufurd Matt Craufurd (@mattcraufurd) reported

    @theShayolGhul @PrimeVideo @TheWheelOfTime 8 episodes would be sufficient if the writing was better. The problem is the show runner does not respect the source material or the fan base. He wants to ‘fix’ the books but he’s not talented enough.

  • melfrommelbch Melfrommelbch🇺🇸🇺🇸🇺🇸 (@melfrommelbch) reported

    @MagBoyleWright @PrimeVideo I was seriously disappointed! #Terrible

  • JetStreamJames James W. (@JetStreamJames) reported

    @PrimeVideo it’s been 4 days now and #StarTrekDiscovery Season 4 episode 5 STILL ISN’T UP! Please get it uploaded, Pluto TV and ITunes have had them up no problem :/

  • AuTeacher PLEASE Help Us📌 🐕‍🦺♿️ #BoycottSpectrum10k (@AuTeacher) reported

    @PapaleoKathleen @PrimeVideo Yup. I thought so before even watching it, and suffered through it just to be sure. Awful casting, and just a bizarre way of framing things. Definitely not the kind of movie people have been waiting decades to see, when there was so much else they could’ve done instead.

  • Mark_Allen62 🇺🇸 The Mark Allen 🇺🇸 (@Mark_Allen62) reported

    @PrimeVideo Nicole Kidman, yes but Javier Bardem?? What a terrible choice to play Ricky...

  • Shakespeare527 Shakespeare527 (@Shakespeare527) reported

    @PrimeVideo Hated this movie. It was such a disappointment. Had no point and Nicole’s Lucy was just awful. If you love Lucy, you won’t after this movie. It was about nothing really and it could have been so much more. So much black and white anger and bitchiness.

  • Richard_S_Y RichardSamuels (@Richard_S_Y) reported

    @HeartlandRaised @PrimeVideo Doesn't matter. Nicole Kidman was a terrible choice.

  • Leisha_17 Leisha _17 (@Leisha_17) reported

    @syfy09 @PrimeVideo So awful!!!

  • agraiite Ripu Daman Singh (@agraiite) reported

    @VootSupport Amazon Fire tv stick does have support for widevine L1. And I am able to watch 1080p content on PrimeVideo, Netflix, Zee5 adn Sony Liv. This issue is only there with Voot app.

  • deemarwar78 💕Dee (@deemarwar78) reported

    @PrimeVideo 👎 An awful portrayal of Lucy...

  • SavageNeverDies Very Swell Nice Guy (@SavageNeverDies) reported

    @The_Speedo_King @PrimeVideo Unless a show is totally inept, it's going to be above average quality. Television has really caught up with the silver screen.

  • DustinErinHeck1 SFC Grandpa Heckman (@DustinErinHeck1) reported

    @RealDealAiel @TheWheelOfTime @PrimeVideo So much in the show never happened in the books and Rand is the main character in the books while just and extra on the set in the show. One of the worst adaptations of books ever made.

  • Leisha_17 Leisha _17 (@Leisha_17) reported

    @Eviljohna @PrimeVideo The makeup for her was really awful. It was nothing like Lucille Ball’s makeup.

  • mistawayne_z Ayan🇮🇳 (@mistawayne_z) reported

    Help me @PrimeVideo. I don't know why but all TV series and Amazon Originals are playing only at HD whereas all the movies are playing at 1080p. Why are the TV series not playing at 1080p? What might be causing this issue?