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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 25% Buffering (25%)
  • 24% Crashing (24%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Toronto Playback Issues 3 hours ago
Kingston upon Hull Sign in 4 hours ago
Aix-en-Provence Crashing 9 hours ago
Toronto Buffering 15 hours ago
Wrocław Crashing 1 day ago
Paris Buffering 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristieDedman
    Christie Dedman (@ChristieDedman) reported

    @PrimeVideo woof it was terrible

  • brianmccoppin
    Brian P McCoppin ✝️🥋 | Homeschooling Florida Man (@brianmccoppin) reported

    So @PrimeVideo #SpiderNoir does not work in B&W on every device. If your TV (or Fire Cube in my case) is one of the ones that doesn't work, you have to start it on your phone, watch for 30 seconds, then resume on the TV, and it doesn't always work. Or I can just pirate the B&W..

  • stephgullett
    Sjwillie (@stephgullett) reported

    @martinamcbride @ACMawards @PrimeVideo You have no problem playing for Obama but are canceling on America’s 250! Why? Are you truly trying to claiming bipartisanship? We all know that is crap now!What a letdown you turned out to be! Deleted all your songs today!

  • Jay_was_here___
    midnight marauder (@Jay_was_here___) reported

    @PrimeVideo fix the ******* sound on the Yankees game…

  • reflect_decide
    D. Moneyhausen (@reflect_decide) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no issues

  • MilanBarsopia
    Movies with Milan 🍿 (@MilanBarsopia) reported

    @kazanufaa @PrimeVideoIN @PrimeVideo Tried US, didn’t work.

  • strouse_craig
    Craig Strouse (@strouse_craig) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no problem. You need to get faster internet. I thought race broadcast was great sucked who won, but other than that. I will be watching the next 4 weeks.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Amazon customer service is pretending that they are unaware of the syncing issue of Universal Studios movies purchased from Prime Video. They are telling customers to contact Movies Anywhere to resolve the issue. I’m cutting out the middle man

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    Can we talk about two things: 1) The camera work during a @WNBA game is terrible. The close ups while missing basketball plays is embarrassing for a professional sports league. I feel like a kid is in charge of the cameras on @PrimeVideo. Seriously this is unprofessional!!! 2) The officiating is actually worse.

  • pastoratlabelle
    Dean Stewart (@pastoratlabelle) reported

    @Bgordo92 @NASCAR @PrimeVideo No issues at my house. I don’t think your’s was NASCAR or Prime problem.

  • MoxiestMox
    Moxie Million (@MoxiestMox) reported

    Anyone else hating how @PrimeVideo & @netflix have redesigned their TV interfaces to make them ike Apple TV? 🤮 Essentially making both of these suck now, too. The layout is awful!!! The pass code circle on Prime TV (@AmazonHelp) is gone, removing a key privacy/security layer,

  • PSU_Lion_commit
    Back2Dust (@PSU_Lion_commit) reported

    how am I just now realizing that @PrimeVideo has content that absolutely laps Netflix in terms of quality?

  • ToadietheRoady
    Mike Oxlong (@ToadietheRoady) reported

    @bobpockrass Omg @PrimeVideo Mark Martin just mentioned his work out did I miss them talking about his stupid bus?

  • TradeCNBC
    TradeCNBC (@TradeCNBC) reported

    @nascarcasm @NASCAR @PrimeVideo They stated start time was 7pm to begin with, just stupid to begin with. Plus Prime sucks, it's fine in my office on the PC, but I'd like to sit on the couch and watch, not pretend I'm at work.

  • _soberdxx
    ☾ XXI (@_soberdxx) reported

    @PrimeVideo did yall fix the option to choose which versions to watch?

  • Keepfighting250
    Badass (@Keepfighting250) reported

    @martinamcbride @ACMawards @PrimeVideo I would say this is an awful career moment for you right now! FA AND FO MOMENT

  • CapnSlipp
    Cap'n Slipp (@CapnSlipp) reported

    Here's a trade, @PrimeVideo. Hire me as a consultant and I'll work at 75% the cost of 75% of AI to root out every deadbeat lunch all-day worthless AI-does-my-job prick in your company. And I'll be covert and polite about it too— I'll pretend I'm a junior programmer…

  • WheezinNugs
    Wheezin The Juice (@WheezinNugs) reported

    @PrimeVideo Except, as you know, it doesn't ****** work! Jus upload both versions or change the interface! It shouldn't be this difficult... 👎🏼👎🏼

  • pranavdotexe
    Pranav🚀 (@pranavdotexe) reported

    @rajni_ashvarya @PrimeVideo This is interesting. Would something like Watch Now Pay Later (single click to play but billed monthly/annually) solve for you or the core issue will still remain?

  • AceRumble
    Ace Burton (@AceRumble) reported

    @ZukNach @PrimeVideo I tried this but unfortunately no luck, maybe my model is defective. Thanks for trying to help, tho.

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @familybaptisttn @NASCAR @PrimeVideo Well it's a steaming show and most didn't have any issues. So yeah it's an internet issue.

  • EhJay33
    EhJay (@EhJay33) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bud

  • Shawne0817
    Shawne Wegler (@Shawne0817) reported

    @Bgordo92 @NASCAR @PrimeVideo Someone sounds like a whiney baby. Funny no one else seemed to have problems but you. Hmmm so you even have prime.

  • MrNanobubble
    The White Water Company (@MrNanobubble) reported

    @AnthropicDualiT @PrimeVideo This makes me unbelievably sad. Movies and TV are broken.

  • GladiatorVegan
    The Generalist (@GladiatorVegan) reported

    @GarrettSmithley @PrimeVideo it's crazy how good their feedback loop is Last week they got criticized for not showing some of the mid pack battles and this week they didn't even miss 1 battle They knocked it out of the park when Latarte explained the rotor issue with Prime showing the repairs in real time

  • wmfloyd43
    USNRET2007 (@wmfloyd43) reported

    @familybaptisttn @NASCAR @PrimeVideo Zero issues here.

  • DraGoon1988
    DaGon🔞 (@DraGoon1988) reported

    @PaulRaiiin15 @LVMandM9onPrime @PrimeVideo I dont see the Deck of Many Things making an appearance in the animated series since that's specific to D&D. They COULD make their own unique version but it might not work the same way as in the campaign.

  • KyleMartin191
    Kyle Martin (@KyleMartin191) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Fix the feed!!! Skipping, quality changes...

  • Spiderwes88
    Wesley Reynolds (@Spiderwes88) reported

    @Bgordo92 @NASCAR @PrimeVideo Ur the only one having that problem.

  • Buckeye102287
    T (@Buckeye102287) reported

    @Bgordo92 @NASCAR @PrimeVideo That's a you problem. Get better internet.