Amazon Prime Video down or not working? Problems, status and outages
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (5%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Anderson
|
Buffering | 2 hours ago |
|
Rochester
|
Sign in | 4 hours ago |
 Cabo Rojo
|
Playback Issues | 5 hours ago |
 Barry
|
Playback Issues | 7 hours ago |
|
Lake Jackson
|
Sign in | 21 hours ago |
|
London
|
Buffering | 22 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Mel D. (@Mel_the_geek) reported@cobia82 @PrimeVideo I think that could have been “the edge of tomorrow.” Which was Tom cruise and a fantastic movie. GOG was a fun movie for sure. But he was the worst actor on screen. I’m not trying to convince anyone though. I hope people find joy in whatever they like.
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Dustin (@dustin1986) reported@DaveSFoley @PrimeVideo I can’t help but wonder, is that the only record he has left, or is it the only one he wants to play? It’s troubling either way. 🤔
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Suzanne Bronson (@suzbronson) reportedAnd after one episode, on @PrimeVideo , the app kicks me off. Not a new issue.
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Prateek (@Prateek56922380) reportedSeason 2 of #panchyat is leaked already day before release @PrimeVideo I think you have to work wisely in your security system. Good luck @PrimeVideo. Leaked! Leaked! Leaked! #panchyat #WebSeries
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Brandon Brad Borak (@brandonbrad4176) reported@PrimeVideo I’m getting this error when attempting to login this is the message I’m getting “ Sign In Error We're unable to complete your sign in. Please try again later “
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Katie K! 🇺🇦 (@JustInCaseKate) reported@Dubes123 @PrimeVideo Interesting..do too...that was not artsy. IMO, it looked like a parody ..it was strange & almost as if it were written for the stage, not film. It was prob the worst film Ive seen in yrs
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Obi Emelonye (@obiemelonye) reported@kaybello @PrimeVideo Sorry We had some technical issues during upload by Amazon that meant the film was heavily out of sync from about 44 minutes. I asked them to pull it while they fixed it because it was affecting viewers experi. It’ll was pulled down this morning. I hope it’ll be up this weekend.
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JR (@JR71715534) reported@bryanp789 @PrimeVideo There a problem with those initials?
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Katie K! 🇺🇦 (@JustInCaseKate) reported..just thought I'd let anybody who is thinking about purchasing "The Northman," via early access on @PrimeVideo, know- it is awful. Don't waste your $. I can usually enjoy even mediocre films/shows w/Vikings..but this was unfortunately, terrible from start to end...😒
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BowTiedBaloo (@TheBowtiedBaloo) reported@francesdux @PrimeVideo Without remorse was by far one of the worst book adaptations that I have ever seen. I find peace in knowing that Tom Clancy was dead far before that was released.
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astolfo (@tranpriestess) reported@PrimeVideo @fairfaxonprime looks terrible
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Jgirl.... (@JLukong) reported@_thabile_m @ritaUdominic @PrimeVideo Same here, I need login details😥
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Charles Stewart (@cz8854) reported@PrimeVideo Im glad this source seems abandoning the conspiracy to dumb-down our common-people with disnelyland delusions of perfected & benevolent government; & is now focusing on the seriously deep-rooted problems inherent in un-accountable municipal/civil roman-empire model of government.
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Ray Bacchus (@rayb247) reported from Bordon, England@PrimeVideo not working in Bordon
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Oluwadamilola (@RichiiXmas) reported@ritaUdominic @PrimeVideo Someone should please send me Amazon login
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nimo㌌ (@nx_xmo) reported@PrimeVideo @BellaRamsey does anyone remember her from the worst witch😭
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mhabic (@mhabic1) reported@PrimeVideo After being water boarded through Without Remorse, I'm gonna pass. It was right up there in The Top 10 Worst Movies EVER!
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Ayana Spikes (@yogirlayana) reported@PrimeVideo @TerminalListPV Anyone Needs a Quality Logo done?
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Jgirl.... (@JLukong) reported@_thabile_m @ritaUdominic @PrimeVideo Oh wow...help me here plzzzzz😫🥺
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Monoswee Nath (@Monoswee_Nath) reported@amazonIN Was not able to login into my @PrimeVideo @PrimeVideoIN account tried contacting to the support team! They sent me the reset password link twice I have changed the password and Now I am not able to login to any services! At the end they started arguing! As if I'm lying
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Subhabrata Mukherjee (@M_Subhabrata) reported@amazonIN Trying to login in by buying prime subscription. Now notification is sent to my old phone which i used 3 years back. How do i change it??? No way to login??? @PrimeVideo @PrimeVideoIN
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Ayodeji M. (@TheAyodeji) reported@ritaUdominic @PrimeVideo Does @PrimeVideo work in Nigeria?
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MobilExperience (@MobilExperience) reported@OuterRangePrime @PrimeVideo been tryin to watch but the dark scenes (night, bar, barns, rodeo, etc) is impossible to see no matter how I adjust my TV settings. Prime app auto dims after playing starts and the dark post edit work. It's just an audio book for me at this point.
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jdf the tech (@jdfthetech) reported@DaveSFoley @PrimeVideo The concept of a DNA bomb . . . You really need to work with Cronenberg on this
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suman kumar (@sumankumar385) reported@PrimeVideo hai prime team KGF rental 199 rupees Paid by 17th may i also prime member, today i interested movie but movie not watching to my login id, please recharge 199 message to screen. I'm disappointed in the situation. 30days validity in the movie playing the rental period.
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Aaron (@Aaron78627153) reported@PrimeVideo @fairfaxonprime Looks legitimately awful, but I'm not the target audience for sure.
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Stop the March of Ideologues (@StopIdeologues) reported@PrimeVideo Looks terrible. Why do people keep coming back to the pile of vomit know as modern entertainment? Do yourself a favor, go watch the classic Hollywood and art house films. Start with the oeuvres of Alfred Hitchcock, Ingmar Bergman, François Truffaut, and Andrei Tarkovsky.
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Olabode (@bordillon) reported@ritaUdominic @PrimeVideo Can someone help with login details??
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Maadhu (@harsh95218) reported@AmazonHelp @amazon @PrimeVideo instead of solving my issue. Your team is doubting me. Thid is what your service is. Happy realisation now. Wont ever buy from you people and will encourage people not to buy from you
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Khalifa_Dawg (@Khalifa_Dawg) reported@PrimeVideo This is a Chris Pratt show? Sorry but he does not fit that role. I was highly interested until I figured out who the actor was. Love the navy seals and the work they do.