Amazon Prime Video status: streaming issues and outage reports
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (23%)
- Crashing (21%)
- Sign in (19%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 7 hours ago |
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Sign in | 13 hours ago |
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Crashing | 15 hours ago |
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Video Quality | 18 hours ago |
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Playback Issues | 20 hours ago |
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Playback Issues | 20 hours ago |
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Yoshi (@ja_y007) reportedThere is no way on Earth that this is a real poster. Why is it so cartoony(especially #PriyankaChopra's pose). This is like the parody of a parody poster. Just terrible Photoshop all around. #Citadel #Amazon(surely you could do better @PrimeVideo).
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Pesky *********** 🇺🇸🇺🇸🇺🇸 (@Patriotsdotw1n) reported@travishb @PrimeVideo Not working at all. The recap works, live is just a black screen.
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Tyle Llomas (@TyleLlomas) reportedThis is the worst playoff viewing experience I’ve ever had @amazon @PrimeVideo If you care about your organization at all you’d buy back the streaming rights now @NBA
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Jonathan Rossi (@jrossi79) reported@NBA @PrimeVideo your announcers are trash! Give back the first round of the playoffs to local broadcasts! This Celtics/76ers game is an awful watch with these guys!! Let alone missing plays for breaks! Trash!
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GenXr (@FeralGenXr) reported@PaulyShore @Tubi @PrimeVideo How was tucci to work with? He looks like he would be a nightmare to work with like a tight *** but it’s probably the opposite lol
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Sleeping Dalmatian (@RSchiltJr) reported@PrimeVideo @Crunchyroll why don't I have access to the new season of Re:Zero through my membership? I am very confused. Please help.
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Dominic C (@Car0sell0) reported@PrimeVideo sound quality of the @cavs broadcast is absolutely horrible
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💤🅱️ (@ZB11__) reported@SOUTHSIDEJP_ @PrimeVideo I was fasho tryna fix it lol
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aria ⁵⁵ ⁶³ (@csainzlover) reported@FilmUpdates whoever edited this needs to fix the lighting before airing the show I’m not joking @PrimeVideo
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A-Ran (@bingosing) reported@PrimeVideo Hey fix your streaming service for the NBA so there aren’t any lapses and goddamn buffering issues! There should never be any lapses in service with all the ******* money at your disposal
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MJ (@eMjAy_023) reported@PrimeVideo please fix multiview. What in the PIP is this?
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Abhishek Yadav (@Er_Abhi_N) reported@PrimeVideo hello, just tell me, why is web series on prime videos is having so poor video quality,
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James Jay (@Jacquesdrums1) reported@GoToThePictures @PrimeVideo So many streaming services do this. It’s awful and unacceptable!!
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Matthias (@matthiasbasado) reported@PrimeVideo fix yo dumbass app before I give you the zuck
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Timothy Norman (@Timothy01775634) reported@PrimeVideo He won’t fix the woke nature of your series.
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Todd Beavis IV (@titamarus69) reported@PrimeVideo @primemovies @MeanGirls You made the Boys terrible.
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Regina Collins (@queengina1974) reported@NBAonPrime @PrimeVideo I have prime but wasn’t happy the picture quality was horrible for Knicks game.
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Melanie McKee (@melanie_mc58085) reported@PrimeVideo One of the worst shows ever. Stupid storyline and constant foul language.
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Turtleshrugged (@Turtleshrugged) reportedIt's 2026 and @PrimeVideo still has the worst UI I have ever seen.
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Paul B (@PB_Spurs) reported@PrimeVideo why so many adverts? Got to stop watching, it’s terrible…😖
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ATM (@imjustnosy133) reported@PrimeVideo please help!
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I’m just a ghost (@509Kingofkings) reported@PrimeVideo can you stop loading up tons of ad’s in all your shows? This is terrible trying to watch the new The Boys episodes and ads ever like 6 minutes. Stop this ****.
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TubButter (@RealTubButter) reported@PrimeVideo audio with prime vision works flawlessly. Standard audio is awful.
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jag (@Jags3121) reported@puriiii___ @PrimeVideo Worst user interface prime
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Bo Gardiner (@BoGardiner1) reported@JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.
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Mahesh Desai (@demahesh1) reported@amazon @PrimeVideo Worst customer service to prime members
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Theodore Streetsman (@spicyfoodisgood) reported@AmazonMGMStudio @PrimeVideo Glad there's finally justice but it's terrible that there's gonna be thousands of documentaries on this monster for the rest of time.
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SantiMessi10 (@SantiMessi01) reported@Yankees @PrimeVideo @SportsonPrime If Cam Schlittler is playing Imma crash out
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Blu. (@ktk8956) reported@mikethemiz @PrimeVideo You gotta get your lick back bro. Gotta spin the block on danhausen for that. Crazy work.
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Glitter 🐝✨ (@BeeLoverBecca) reportedWhy does the spurs game look so hazy? What’s going on with that camera quality @PrimeVideo ?