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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Paradise Playback Issues 13 hours ago
Hobart Sign in 13 hours ago
San Antonio Crashing 16 hours ago
Nashville Video Quality 18 hours ago
Georgetown Video Quality 18 hours ago
Natick Playback Issues 19 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • 0elsemattersMO
    Nothing Else Matters (@0elsemattersMO) reported

    @PrimeVideo Worst show in history

  • TheeMightyyThor
    Ya boi (@TheeMightyyThor) reported

    @PrimeVideo @NBA fix the buzzing sound please. #Spurs #Nuggets

  • zachs_vintage
    Zachs Vintage Cards (@zachs_vintage) reported

    @PrimeVideo @NBATV I don't know how you can not have something so basic as team recording. I want all games of the same team added to my watch list so I don't have to search for them on a daily basis. Hope YouTube TV gets the license next year as Prime has been awful.

  • kbraa_omer
    Señorita Carmen 🐝😷 (@kbraa_omer) reported

    This is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship... @PrimeVideo

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @amazon @PrimeVideo Worst customer service for prime membership

  • Pumpkin1159
    Sad Clown Chair (@Pumpkin1159) reported

    @PrimeVideo Is it going to as terrible as the last one

  • UncleDaddyI
    Uncle Daddy (@UncleDaddyI) reported

    @PrimeVideo Ghana can’t Sign up due to reasons I do not know but I am unable to verify my phone number Kindly fix this asap

  • AndiCaulton
    Andi Caulton (@AndiCaulton) reported

    Jon Champion as main commentator on @PrimeVideo #ChampionsLeague is just terrible. Talk about what’s actually happening!! 95% of the time he’s just saying players surnames. Not a hint of passion or excitement about anything happening.

  • kfederen
    Kevin (@kfederen) reported

    @FrMiller @PrimeVideo Worst movie I’ve seen in awhile. Everyone sucks in this movie

  • Timothy01775634
    Timothy Norman (@Timothy01775634) reported

    @PrimeVideo He won’t fix the woke nature of your series.

  • pettyvices
    Tom Edward (@pettyvices) reported

    @PrimeVideo This went from being the best show released in 2019 (Season 1) to being literally the worst show streaming on any platform (season 4). The level of decline is almost impressive.

  • avender00
    Adam Vender (@avender00) reported

    @AnimeDubUpdates @PrimeVideo This show was awful. I watched the first 2 and was like nope this is just too bad to watch and dropped it.

  • evertonianscrud
    unlimited (@evertonianscrud) reported

    Am I the only one having difficulties paying for prime video? @PrimeVideo help😭

  • kathleon13
    Kathleen Reynolds (@kathleon13) reported

    @YESNetwork you need to apologize for today’s opening day ceremony fiasco. The ridiculous audio issue that no one picked up on and crap music on top of it. Seriously….incompetence. Who would ever have thought I’d rather watch NY Yankees opening day on @PrimeVideo or @netflix

  • ItsEkknath
    Mr. EJ (@ItsEkknath) reported

    Hey @PrimeVideo it seems that problem is in your app only on jiostb. The Jio team has responded from their end. Plz resolve it ASAP.

  • TrojanConquest
    Trojan Conquest (@TrojanConquest) reported

    @mrmckee The producers @PrimeVideo are horrible at golf telecasts - the camera work has been utterly horrible

  • SUPRHYPED
    SUPERHYPED (@SUPRHYPED) reported

    @PrimeVideo WHY ARE YOU DROPPING THEM AT 3 IN THE MORNING? PEOPLE HAVE WORK!

  • MorningJoeFan
    NoMorningJoeFan 🇺🇸 (@MorningJoeFan) reported

    @PrimeVideo @TheMasters @SportsonPrime Hire somebody competent to fix your sound!

  • Pruthvivallabha
    PV (@Pruthvivallabha) reported

    @AmazonMGMStudio @PrimeVideo Well my @sony bravia crashed & wouldn't play the video on multiple restarts iam struck at Ads. Not the first time. Seems like have to wait a day or two until your servers can load 4k version without lag

  • ThinkingJack67
    ThinkingJack (@ThinkingJack67) reported

    @SPQRSA @FrMiller @PrimeVideo Yes, the Hemsworth character was so absurdly contradictory as to cause cognitive dissonance. I would have trouble picturing how Ruffalo, Hemsworth, and their agents read this script and thought it was a winner. The alternative would be the script changed radically in production.

  • LWOSJustinP
    Justin Patrick he/him • • (@LWOSJustinP) reported

    @Oh_lalala_ @PrimeVideo we'll see, lol. Sometimes I like putting on movies I've seen a bunch while I work & having them in the prime app is easy. But the darkness is crap, so I might have to change

  • its_johnboyy
    𝓙𝓸𝓱𝓷 (@its_johnboyy) reported

    @VintageJoyUK @PrimeVideo @HBO Sorry if this doesn’t help, but it is available on the Max App direct. Just download it to your device and sign in.

  • EGCIV
    EGC (@EGCIV) reported

    @PrimeVideo your stream is terrible.

  • FergTheReporter
    Ferg The Reporter (@FergTheReporter) reported

    @amazon @PrimeVideo THE WORST CUSTOMER SERVICE EVER!!!!!!

  • FlashBoxNews
    Flash Boxing (@FlashBoxNews) reported

    @Mopaomokonzi200 @premierboxing @PrimeVideo what I said was true.. wilder is an awful boxer

  • bubbytheboxer
    Maximillion (@bubbytheboxer) reported

    @PrimeVideo Terrible show. Had potential but became a gimmicky show with stupid story line that was more for shock value than context.

  • RealOpusDog
    OpusDogPoker 🥸 (@RealOpusDog) reported

    @VivaLaStool @PrimeVideo @AmazonMGMStudio Putting that hunchback to work!! 👍

  • BillsTVTalk
    Bill's TV Talk (@BillsTVTalk) reported

    @FrMiller @CoalHandRoy @PrimeVideo Ok well I was referring to entertainers. You curiously had problems with Ruffalo and Alec Baldwin. I’ve already spent too much time on this, I don’t care enough.

  • porkybucek
    porky bucek (@porkybucek) reported

    @PrimeVideo People that enjoy this show need to be thrown in a work camp

  • sanna865
    Sanna865 (@sanna865) reported

    Did something go wrong with the new season of The Devil's Hour because why is it not out yet and why is there no trailer or date or anything?? The promotion for it is terrible. @PrimeVideo