Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 28: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 04:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (32%)
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Buffering (24%)
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Crashing (22%)
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Sign in (19%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cheraw |
Sign in | |
| Ashburn |
Buffering | |
 Göteborg |
Buffering | |
 Victoria |
Playback Issues | |
| Waukee |
Playback Issues | |
| Sunnyvale |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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reema patel
(@wheresmyjalebi) reported
@PrimeVideo why is Amazon prime video not working? Had an error message
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Derick Whewall
(@DWhewall) reported
@PrimeVideo picture quality like a hooky dvd from the market
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SophieAnnabell
(@music_sophiee) reported
@NairPravin @PrimeVideo I’ve got same problem 🥲
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Bhaskar vijay
(@Bhaskar35250473) reported
Hlo.. 👍 What is the problem.. 🤔 With any movie coming out as clarity 🙄 prime team can't you solve this.. 👍 @PrimeVideo
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नई हवेली का भूत
(@wednesday_ram) reported
@PrimeVideo @AmazonHelp @PrimeVideoIN not working please do needful immediately
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courtney
(@court2626) reported
@PrimeVideo @MakingtheCutTV @AmazonFashion Worst background ever
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Patty McWhite
(@PattyMcWhite) reported
@PrimeVideo is not working, what is wrong?
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Darth Kid n’ Plagueis
(@GiggleZenMaster) reported
Bezos can go to space but yet the app just will not work…: @PrimeVideo
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Anirudh
(@Anirudh4569) reported
@PrimeVideo search option is not working in the Amazon prime video app in the android version. Please look into this!! Very pathetic experience after the update of the app.
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Luiza Dumitrescu
(@luizaeles) reported
@PrimeVideo why is content not playing or streaming? And when I try to get through on the ‘contact us’ page, I get all sorts of errors? 🤔
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Sunny Gettinger
(@SunnyGettinger) reported
The dog seems to be up every 2 hours, I can't get back to sleep, and I just discovered that season 2 of @MakingtheCutTV is on @PrimeVideo -- I am in trouble. . .
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Victor Santo Olliver
(@VictorOlliver) reported
Can I suggest @PrimeVideo drop The Exorcist 2: The Heretic. I wasted about £3.50 last night. It's just terrible and chaotic, and disappointing after the brilliance of the first in the franchise. I gave up after 30 mins. Richard Burton in ham-blotto zombie mode.
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Er. Avinash Singh
(@avisinghrana) reported
@amazonprimenow @PrimeVideo why train to busan 2 is not available , on prime this is ridiculous , amazon prime has one of the worst movie collection i want this movie or my moneu should be back
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Gaetan
(@Gaet__An) reported
@MishaGreen @PrimeVideo @AppleTV We need help for save this incredible show !!!
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Arjun Pandit 🇮🇳
(@AtheistArjun) reported
@PrimeVideo Login issues.
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deece
(@deecemachine) reported
@AVigneswaren @PrimeVideo for the world's most valuable brand not to address this fundamental issue is nothing short of ableist
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Jess ✌🏻
(@thisisjessicag) reported
@PrimeVideo hi - are there issues with your app? It’s not loading for me and I’m connected to WiFi ok.
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Gowtham Reddy
(@GowthamGundla) reported
What's going on @PrimeVideoIN app not working. @PrimeVideo
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((((Matthew))))
(@putnawa) reported
@primevideo Can you send someone over to @hbomax to help them figure out how to run a decent streaming service? Rewind and FF controls don’t work, and eventually the audio gets out of sync. @amazonfiretv maybe kick them off until they meet a quality bar?
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deece
(@deecemachine) reported
@AVigneswaren @PrimeVideo I have either aphasia or just another form of hearing loss, not properly diagnosed yet, but I don’t have an issue with volume. I really struggle to understand dialogue so subtitles are essential for me. It either rules some films out or I have to have an interpreter next to me!
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big mama
(@ayyypes) reported
The new Fire TV layout ******* blows @PrimeVideo @amazon @JeffBezos maybe stop flying to space in a giant penis and come back to earth and fix this ****.
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伍疆 El Guátqui ۞
(@ElGuatqui) reported
@RichieNicksYT @Rocketboy1313 @PrimeVideo Because my experience is so obviously similar to most of the people who work in the same building as me, and by extension most Amazon FC employees in this state, then yes, my experience is representative of all of theirs, despite being a sample size of one.
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William Hemming
(@BiteNoEvil) reported
I can not believe that you can put a man in space yet to cant help me to access my locked account even though you still charge me for @PrimeVideo and delivery on a payment that I cant cance. All I am told is to call a call center that cant help. This is dishraceful customer care
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Dirk S. Schmeller
(@DSSchmeller) reported
@jenmgshe @JeremyClarkson @PrimeVideo yes, it has. Does work, but depends on several parameters. In any case, that can only be ONE of the solutions. We have just blown tooo much CO2 in our atmosphere. More than 56 million years ago, when it last came to disaster....
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penny
(@capiegirl) reported
@PrimeVideo hi, my fire stick is not working, the tv screen is just a fuzzy mess. Any ideas how to fix it??
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Michael
(@mjemma10) reported
@PrimeVideo The lack of diversity is an issue but the first thing that stood out to me is “yes, you read that correctly ” like it’s a 😎 flex to have A Tv Show with Any Representation instead of just being normal about it
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🎲
(@diorebaby) reported
@MartonyoC @IBAEBLACKtv @PrimeVideo The worst part is it’s in TAMPA… there’s such a huge population of amazing black & darkskinned ******** in tampa… this was really handpicked on purpose
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Prateek Kumar
(@prateek_kumar3) reported
@DisneyplusHSVIP @SonyLIV are not working. Even @PrimeVideo app is responding slow. Is everything ok?🙄
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Marsian
(@JupiterSaturn17) reported
@AmazonHelp Are you so dumb? How did you got recruited by @PrimeVideoIN ??? I have clearly written that its fully connected to internet. All other internet streaming services are working fine. Dont be so naive to respond to customers facing problem. We are also tech savvy. #PrimeVideo
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Ayisha Vigneswaren
(@AVigneswaren) reported
@deecemachine @PrimeVideo It is entirely ableist. I have to watch with subtitles because I finish work late but my ex is actually hard of hearing & often misses so much.