Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (27%)
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Playback Issues (22%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Omaha |
Crashing | |
| Saddle Brook |
Buffering | |
 Calgary |
Playback Issues | |
| Richlands |
Playback Issues | |
 Istanbul |
Playback Issues | |
 Saint-Avertin |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Narinder Sian
(@narinder_p_sian) reported
@skytv @PrimeVideo very low and poor sound quality via Sky Q, Prime Video app.
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Bruce O. Hughes
(@BruceOHughes) reported
@erikburnham @PrimeVideo has the worst algorithms in the biz. They are the streaming equilivant of old analog static!
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Andrey Bashirov
(@bashir_andrei) reported
@SarahKSilverman @PrimeVideo People of the world. I'm asking for help, my son Artem needs urgent heart surgery. He has a heart defect. There's less and less time left. If you can help, go to my profile information there. I beg you on your knees, help save your son
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WeAreAka
(@Khabibtime123) reported
@PrimeVideo @ExpanseOnPrime Hello when I download a episode on my mobile when I skip for 20 secs than video automatic loading what’s problem that ?
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Dan Fuller
(@DAn__FuLLer) reported
@PrimeVideo do you have any issues with Wolves V Chelsea coverage, saying in am unable to watch? Have no connection issues
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Hunter S. Fakename
(@HunterSFakename) reported
@JosephJBroni @PrimeVideo Raid 2 is on movies anywhere so in theory if you link your amazon to that it should give you the proper version on movies anywhere, vudu, itunes & anything else. Based on reviews this has been an issue with amazon since 2018 so i dont see them caring to fix. They should.
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Chris Jeffers
(@UnInvincible) reported
@JosephJBroni @PrimeVideo oh god dammit I'm pretty sure Prime Video is how I bought The Raid 2. Fix it, Amazon!
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Robert Ross
(@PilotRob) reported
@CBSAllAccess @PrimeVideo your combination DOES NOT work. Haven’t been able to watch a single episode of Discovery without it freezing on commercials. Complete waste.
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Shan-k-
(@Shannon95678514) reported
@PrimeVideo South Park doesn’t seem to be working? Shows a notification for this title is unavailable and something to do with license. Has it recently been removed or is it a problem with my fire stick ?
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earl
(@autsdrainerbf) reported
this sucks if it's a prime exclusive it should be exclusive to prime not to a country like what ******** are we paying for? @PrimeVideo fix your ****
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Brian Harrison
(@Brian_AHarrison) reported
@PrimeVideo I am having sound issues with a digital video rental, can't fix, and makes unwatcheable, how do I get refund? ps your help page can't be found.
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Raj
(@alectoraj) reported
@OnePlus_IN @PrimeVideo So, Bollywood thought of releasing another comedy film? Oh wait, it says horror film. Means it's Comedy in a dark & hard to see set. But I'm now habituated to Dark Mode, shouldn't have any problem.
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Patrick #BlackLivesMatter
(@canrugger) reported
@AmazonHelp @amazon @PrimeVideo im trying to continue my Prime membership but my membership isnt updating to show active. Can someone please help?
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Andrea Key
(@AndreaKertt) reported
@jjyosh @PrimeVideo @thewildsonprime I just saw this show. Im still wondering what caused the crash?
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Arupjyoti Das
(@Arup710) reported
@reliancejio @PrimeVideo @juniorbachchan When I have paid for my connection,I said specifically I need my connection right now,asap for last 7 days,engineers are coming but not came till now,my work is just increasing,but the connection is not coming
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Colin Nicholl
(@cnicholl33) reported
@PrimeVideo started watching an episode of 'Picard' on my TV. Had issues with internet so picked up were I left on my PC. When I went back to TV a few days later, to the TV it's still were I left it & unable to jump to next episode easily.
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Protopulsar
(@Protopulsar) reported
@PrimeVideo What's the problem? Being stuck on that island or being a teenage robot?
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SkaComicDude
(@BoosterGreen241) reported
@PrimeVideo fix NBA League Pass. Wayyyy to dark on all streams. Hopefully it's preason for your team too.
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AMANI✨
(@HiamAmani) reported
in 2021 @PrimeVideo can you please work on fixing the audio - most Indian titles have really bad audio
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JayDream
(@JayDreame) reported
@AutumnRhodess @Twitch @PrimeVideo 521K live views is so nutty! Nice work 👏
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Mark Hazard
(@MarkHazard2020) reported
@GDokimakis @YvetteCooperMP @PrimeVideo None of those on the Commission for the report were from any industry sector. To my mind that undermined their work from the outset. As a Fabian, myself, I expect better of them than a Commission of seven, with three members drawn from the trades union movement.
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ruda paskuda ⚡
(@GingerFromArse) reported
am I the only one that Amazon prime video doesn't work for now? #AmazonPrime @PrimeVideo
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Brian Harrison
(@Brian_AHarrison) reported
@amazon @PrimeVideo #Help page is non existent. I am having sound issues with a digital video rental, can't fix, and makes unwatcheable, how do I get refund? I have tried to go to YOUR ORDERS but it doesn't show CANCEL YOUR ORDER.
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Justin Edgar
(@jstuddog) reported
@PrimeVideo was wondering what issues were going on with the @NBA #LeaguePass last night. The signal was not clear.
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Mark Hazard
(@MarkHazard2020) reported
@GDokimakis @YvetteCooperMP @PrimeVideo We've heard all this before. Keynes spoke of a future in which people would fret over how to occupy themselves during an expanded amount of leisure time than in his day. Not a problem for most people in 2020, except the retired. Why do you think you're right this with your ...
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Robert Schneider
(@rhsiv88) reported
@PrimeVideo is it just me or are there issues with the video quality on the wilds? Not an issue with the tv. Only happens when trying to watch that show.
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Colin Fisher
(@ColinFisher2) reported
from
Northwich, England
Watching the football on @PrimeVideo is like watching an illegal stream. The picture quality is awful.
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Dangerman
(@Dangerman757) reported
@PrimeVideo I watched this thing last night and thought it was tedious, irritating and stupid. One of the worst movies I’ve seen in a while. The only entertainment I got out of it was the frequent opportunity to laugh at just how bad it was.
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Mattsmellow World
(@Nerf_Herder22) reported
@PrimeVideo having an issue with a rental. The subtitles aren't working correctly for Skyscraper (4K UHD)
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britt riggin
(@BrittRiggin) reported
@PrimeVideo the prime app on my tv automatically updated itself and now it starts playing the video if it’s been paused for more than a few minutes. WHY?! Please make it stop. Help.