Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (27%)
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Playback Issues (22%)
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Crashing (19%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Portland |
Sign in | |
| Columbus |
Crashing | |
| Union |
Buffering | |
| Milwaukee |
Buffering | |
| Caledonia |
Playback Issues | |
| Mount Dora |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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███████ ███ Jamie
(@ShoutingParrot) reported
@LOTRonPrime @PrimeVideo LOL I'm good. I don't need my fantasy to be an allegory for some activists soapbox issues.
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Darth Kane
(@FootballHub_IQ) reported
@PrimeVideo @LOTRonPrime This show is awful
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Tony Nash
(@TonyNashNerd) reported
🏈I watched the Amazon Prime pregame for Thursday Night Football. Really awful. Most prime stuff is really good, but that pregame was just awkward to watch. Please, @PrimeVideo, I'm begging you - do that better.
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Ryan Sease
(@HWLNGMAD) reported
@Commodork @PrimeVideo @NFL Yeah, that doesn't look too swift. Fortunately mine was pretty solid last night. Glad, though, that Cox updated my modem as I was starting to have a lot of connectivity and or bandwidth issues. Hopefully it was and or gets better for the future.
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Kevin Wolfe
(@KDog1210) reported
@MikefromOC @PrimeVideo This does not do the nfl any good. People are not going to pay a monthly fee for a one game a week or deal. The nfl is king we all know that but doing this hurts them doenst help them
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Bobby Greco
(@BobbyGreco) reported
@PatMcAfeeShow @PrimeVideo stream was awful for the game.
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Crabbyjacq
(@Crabbyjacq) reported
@NFLonPrime @nflcommish @JeffBezos Maybe Jeff should have been viewing on a tv to see the crappy quality. FIX it, I'm not the only one who was affected. I bet 85% had poor quality, me for 1. Not good PrimeVideo!
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Chuck
(@Hogwylde1) reported
@ProFootballTalk I completely agree on the pause issue on @PrimeVideo
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Aeswilth
(@LadySitric) reported
@FOS It sucked . The audio was out of synch and the picture constantly buffered . You better fix this @PrimeVideo . Awful.
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AxeMan
(@SemkeWalter) reported
@PrimeVideo @chargers @Chiefs Video was terrible
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Mix
(@Mixaboy) reported
@GamerGeeksTodd I watched on the 'PrimeVideo' Twitch channel and didn't have any issues, but a friend that watched through the Prime app on his TV told me this morning he had a bad experience with random picture quality drops all evening
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6581
(@__6581__) reported
@PrimeVideo There seems to be an issue with prime. Samsung tv and mobile app saying there is VPN and can’t connect to prime. I have no VPN. Looking at forums this seems to a recent issue. Was watching a few days ago. Nothing has changed my end. Troubleshooting all done.
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M. Lee Vaughn 🏳️🌈🏳️⚧️
(@StrangeCinema65) reported
@SlasherDiva @PrimeVideo its by no means awful but its just kind of generic. hopefully you like it more lol
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Dean
(@deanishisname) reported
@PGHSportsGuru @NFL The video quality was awful. That’s one of the reasons that I am resistant to streaming live events. For TV shows & movies, it’s fine because you can let it buffer & the quality is good. The telecast last night was pixelated & jittery. Not enjoyable at all. @PrimeVideo
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Jeff Petrimoulx
(@PmoJ1985) reported
@DominowskiMusic Don’t forget to mention the 1970’s picture quality @PrimeVideo
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Jimmy McGee
(@Rap3Dunge0n) reported
@MrJamesMay @PrimeVideo ****! That was a ****** big crash - hope youre alright ****
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Q-Ball
(@Qomatose) reported
@PatMcAfeeShow @OfficialAJHawk "potato vision". I couldn't get HD because of my setup according to the drop down, yet I get HD on every other streaming service out there including everything else on Prime Video. Fix your crap @PrimeVideo
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LaDecima #NoToEuropeanSuperLeague
(@AlfonsinhoJr) reported
@PrimeVideo No thanks. Won't watch this awful garbage show. Worst acting and writing a high budget show ever had.
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Christina King
(@whitewaterfan) reported
@ajassy @PrimeVideo @NFL Well Thursday night football sucked. Buffering and freezing and low audio and blurry. Yup set back nfl tv 20 years in quality. I have fast fiber internet and stream plenty w no issues.
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B.Mint.1
(@B_Mint_1) reported
from
Valparaiso, Indiana
@DarthHendrick @PrimeVideo It was awful
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Josiah Cole
(@josiahcole) reported
@PrimeVideo Thursday Night Football was messy - Audio issues (minor), terrible UI (minor), and when I moved to another TV set running Roku the quality plummeted and I watched the 3rd quarter being played by "blobs" (major). Hard pass @NFL
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sdm
(@Nononotthebeees) reported
@PrimeVideo good music , good CGI everything is downright awful. The characters lack charisma ,they look bland , and the writing is terrible. its story is moving at a snails pace, and very predictable. The fight scenes are terrible ( to many flips and unrealism). oh and the orcs are good
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Michael Hickinbotham
(@MLHick) reported
@PapaTwigs @PatMcAfeeShow @PrimeVideo Comcast high speed 5 G? When I flipped to my iPad it was fine. Likely a connector issue between Comcast and Prime
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Tanzim Akash
(@AkashAstaine) reported
@PrimeVideo Your show's pacing is terrible.
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smake222
(@smake222) reported
@PrimeVideo fix y’all’s camera issues before next week. Should be ashamed @NFL
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Derek Grabert
(@PAgrabert) reported
@Tyler_Polumbus I’ve heard so many complaints of poor video quality. better get that fixed @PrimeVideo #TNFonPrime by October 6. Broncos vs Colts
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Christina King
(@whitewaterfan) reported
@JackRyanPV @PrimeVideo Awful streaming quality last night.
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Josh Skaggs
(@josh_skaggs10) reported
@GKAlexander6 @BarstoolTrent @PrimeVideo No I definitely do. Idk what the issue was. Took me about 30 minutes. Basically had to hard reset my router and my fire stick and I was in business.
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Graham K Alexander
(@GKAlexander6) reported
@josh_skaggs10 @BarstoolTrent @PrimeVideo Oh I gotcha. I was like no wonder it didn’t work haha
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MCS
(@Mitch120766) reported
@BSMStaff @PrimeVideo @GioWFAN Not at the bar I was at…no issues on any of the 6 TV’s it was on