1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 22: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Quito Buffering 27 minutes ago
Los Angeles Buffering 33 minutes ago
Aiken Playback Issues 5 hours ago
Surrey Crashing 5 hours ago
Quito Buffering 10 hours ago
Ashley Buffering 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ShinNaldrag
    Naldrag (@ShinNaldrag) reported

    @TheMasterOfLuck @PrimeVideo I mean them giving Invincible more money isn't going to increase the quality of the animation since they're aiming for yearly releases. It has more money into it than a lot of anime productions so shooting more money at it isn't gonna help.

  • kjbalisciano
    Kenny (@kjbalisciano) reported

    @PrimeVideo this Cavs pistons broadcast is the worst I’ve ever experienced. Nonstop glazing for the pistons

  • CristianFerrar3
    DatGuyFerra (@CristianFerrar3) reported

    @TheMasterOfLuck @PrimeVideo Issue is, even if they allocated more money to Invincible it'd just go to more overpaid celebrity voice actors

  • rboxer
    Raul Boxer (@rboxer) reported

    @PrimeVideo It is absurd for this platform to have Anthony Bourdain: Parts Unknown only in Spanish. What happened to the respect that the audience deserves? Did you even checked if the quality of the translation is even close to Bourdain´s writing? Lack of respect

  • v_iccs
    miss guided (@v_iccs) reported

    @Collider OVER Fourth Wing? NO MAAM @PrimeVideo u suck. you really are the WORST streaming network geez.

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @PrimeVideo I've been getting a video playback error since the #Game7 of the Eastern Conference Finals started tonight. What gives!?!?!?!?!?!?! Fix the feed!!! Greedy, useless company.

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @AmazonHelp @PrimeVideo @NBA Nothing worked and the game is basically over. I don't have time to sit on a phone call. I have work in the morning. Thanks for ruining my Sunday night. I got prime for my dad to pass time at his treatments but it's not worth the money and I'll cancel.

  • MVielhaber
    Mike Vielhaber (@MVielhaber) reported

    Anyone else having the Prime Video 160i experience. Someone at @PrimeVideo can you plug in the rest of the servers. I have gigabit internet…

  • JAcklesSldrBoy
    ℕ𝕒𝕥𝕥𝕪 🪴 (@JAcklesSldrBoy) reported

    At this point @PrimeVideo should just release #VoughtRising teaser in good quality. It's out there. No point holding it back.

  • johnpark222
    john parkhurst (@johnpark222) reported

    @PrimeVideo @peacock @nba prime video and peacock apps are terrible. I usually watch games about 2-3 hours after they start. Several times in the NBA playoffs I have tried to watch games from the beginning but instead they go right to the end and show the final score

  • sfdn1984
    Silvio Neto (@sfdn1984) reported

    @PrimeVideo The worst season... WTF that pathetic scene of Homelander offering his butt to the dog!! Actually, Homelander seems like a spoiled whiny child... *******

  • MVielhaber
    Mike Vielhaber (@MVielhaber) reported

    I’m now casting my phone to my tv for a higher quality experience… @PrimeVideo and the @nba should be embarrassed. Apparently the app feed is better than the internet feed. #Letemknow

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently change my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had sevral films I had purchased and some boxsets. Im furious.

  • russo_fran30824
    Franca Russo (@russo_fran30824) reported

    We need to go to therapy to detox from Garrett. Help us #offcampus #primevideo

  • Solid_Okami
    Kushal Dasgupta (@Solid_Okami) reported

    Good riddance!! Finally, this sh*t show is over and frankly, .@PrimeVideo and .@therealKripke, stop making shows if you can’t respect the source material. The cast carried the whole show despite the terrible a** script they were given. My God, how do you mess something up this badly? First Game of Thrones, then Stranger Things, and now The Boys. Did you people ever really have the talent, or was all of this just a fluke? #Theboys

  • morassoflife
    elio.🍉 (@morassoflife) reported

    @HannibalsTies @PrimeVideo you watched the entire show with your eyes closed and chose to make it people’s problem

  • samaylok1
    samay lok (@samaylok1) reported

    @_m1k333 @_m1k333 U get everything u expected That's the problem No surprises nor a large scale war or homie jenociding countries @PrimeVideo saving budget for their most popular tv series

  • GCFLXN
    Ⓖ Ⓒ (@GCFLXN) reported

    Crazy how the streaming quality for the game sucks but the ads are in 4k #Pistons #Cavs #PrimeVideo

  • FootbllGuyinGA
    LaxQP (@FootbllGuyinGA) reported

    @PrimeVideo fix your ****!

  • mhart71
    Melissa M. Hart (@mhart71) reported

    @SportsonPrime @PrimeVideo The camera angle is awful! We feel like we have to turn our heads to watch the game. I feel like I’m watching a high school game.

  • johnson_sa25373
    Gus Abbott (@johnson_sa25373) reported

    @GuzKhanOfficial @PrimeVideo ******* awful gave it 10 mins

  • Pjstubbe1
    Patrick John (@Pjstubbe1) reported

    @Rob_Shenanigans @amazon @PrimeVideo I buffered multiple times even having to restart it. Terrible

  • BLOOP63937129
    VILE (@BLOOP63937129) reported

    @TheMasterOfLuck @PrimeVideo This is an absolutely retarded take. The problem with The Boys isn't the production budget, it's the writing.

  • Brandonredwave
    Brandon (@Brandonredwave) reported

    @PrimeVideo Can you please have your prime video sports casters not suck so bad they’re so one-sided. It’s unbelievable worst announcers ever.

  • benis_jam
    BenisJam (@benis_jam) reported

    @Grunt2A @PrimeVideo Yeah I quite liked Season 1, watched it with my dad and showed it to a lot of people back in college. But Season 2 was a very clear dip in quality (an almost universal observation), did not bother with anything beyond that point. I've heard of things here and there, but they killed my interest early and none of what's happened since sounds like it's worth seeing. Word across the Internet is that it got really, really bad. I can't confirm, but I'm not watching to find out. Don't care to.

  • FreifeldTodd
    Todd Freifeld (@FreifeldTodd) reported

    The worst part of Yankees games on @PrimeVideo is we don’t get the jazz rain delay @YESNetwork theme #yankees #raindelay

  • NortUtd
    NortUTD (@NortUtd) reported

    @TheMasterOfLuck @PrimeVideo Kirkman is the problem with invincible animation is funds are there only if he stopped wanting big time celebs voice acting, doesnt care about the quality of it or he’d focus more on that

  • yeezyweezyfeezy
    🎭 (@yeezyweezyfeezy) reported

    @PrimeVideo @therealKripke @TheBoysTV Great Finale gonna give it to you. Only issues were the unnecessary V1 Plot and the lack of soldier boy in episode 8….

  • TheCadillacJak
    CadillacJak (@TheCadillacJak) reported

    @PrimeVideo This series is terrible

  • killer_sandvich
    the killer sandvich (@killer_sandvich) reported

    @TheMasterOfLuck @PrimeVideo Talking as if invincible doesnt have a ton of problems aswell