Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 12/27/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesKaty Buffering
United StatesDenver Crashing
United StatesMifflintown Playback Issues
United StatesIndianapolis Buffering
United StatesCarlsbad Crashing
United StatesMinneapolis Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • 24_Investing_Co Quinn Trades (@24_Investing_Co) reported

    @damienwoody @NFL Only thing worse is the crappy provider @PrimeVideo where there’s problems every week for many watchers. Many have problems with sound, screen quality, and many other issues.

  • paulfromQtown73 Paul Andrews (@paulfromQtown73) reported

    @Jaguars @PrimeVideo Prime needs to fix their feed, so blurry!

  • srturner67 Steven Turner (@srturner67) reported

    Is it just me or does the quality of @PrimeVideo suck during #TNF ?

  • FFking813 FFKing813 (@FFking813) reported

    Hey @PrimeVideo if you are gonna play these terrible games on #TNF, you could at least make it a clear picture. This whole operation is a clown show. #TNFonPrime

  • aj_shann12 AJ Shannon (@aj_shann12) reported

    @JeffBezos can u fix the crowd noise on TNF @PrimeVideo it’s turned down way too low

  • brianhayes47 brian hayes (@brianhayes47) reported

    I watch football on @PrimeVideo with next gen stats so I can see what a terrible human I am

  • Hundo_Pete Peter Allan (@Hundo_Pete) reported

    @PrimeVideoCA fix your app on Xbox Series X. No sound on anything. It's not my Xbox or settings, it's not my TV, it's not my HDMI cable. Every other streaming service has audio. #PrimeVideo #FIXIT

  • JMJHYPM JMJ (@JMJHYPM) reported

    Another terrible TNF game. Sacrificing the product for money. #NFL #NFLTwitter #PrimeVideo

  • dannyreb8 Danny Rebraca (@dannyreb8) reported

    Thanks @PrimeVideo for this broadcasting quality, looks like I’m watching the game on a tv from the 1800s. Get football back to free broadcasting and far away from prime video

  • sajad3867 sajjad.er (@sajad3867) reported

    @amazon @PrimeVideo Hello, I am an Iranian youth who is not in a good financial situation due to the situation in Iran and I am trapped. If you can help me, please help me Trc20 usdt TQ3SJJNUej75mAkURNhh6d2axvunhsx9Ub

  • whaddayauptoinc Whaddayaupto Inc (@whaddayauptoinc) reported

    @PrimeVideoCA fix your app on Xbox Series X. No sound on anything. It's not my Xbox or settings, it's not my TV, it's not my HDMI cable. Every other streaming service has audio. #PrimeVideo #FIXIT

  • ja_moor Ja Moor (@ja_moor) reported

    @PrimeVideo I just watched Slash/Back. You all rated it with 4 1/2 stars. Your raters are terrible. Btw, few of your high rated horror movies are scary.

  • hand_clean Tony Clean Hand Taylor (@hand_clean) reported

    @ByHeatherLloyd @NFL @PrimeVideo Still terrible even tonight

  • RickRoy_34 Patrick Conroy (@RickRoy_34) reported

    @PrimeVideo Honestly, I feel bad Amazon was tossed these terrible games. Al Michaels and Herbstreit need to be let loose. Such a great crew. Al sounds like he is just over the terrible plays by half. Every single week.

  • Big_Al_26 Big_Al_26 (@Big_Al_26) reported

    @PrimeVideo hey can can you fix your feed? I’ve seen 80’s porn with better resolution ffs

  • stonks_to International Investor | Giving Back (@stonks_to) reported

    @PrimeVideo figure out live stream for Thursday night football… your terrible.

  • hand_clean Tony Clean Hand Taylor (@hand_clean) reported

    @PrimeVideo picture quality for Thursday night football is terrible #TNF

  • AlphaMaleJMJ Jeff Jacobs (@AlphaMaleJMJ) reported

    @PrimeVideo can we get the audio and video to match up during an @NFL broadcast this season? It's week 16, a big boy broadcast doesn't have consistent issues 4 months into the programing #failing

  • cantfaketheFONK Emotionally Nonchalant (@cantfaketheFONK) reported

    @PrimeVideo y'all have the worst nfl cameras ever

  • 8YouKnowWho8 John James (@8YouKnowWho8) reported

    @PrimeVideo Picture quality is mid

  • brianchiles70 Brian Chiles (@brianchiles70) reported

    @PrimeVideo got Trojan horsed by @NFL … These games are terrible!

  • Bobwehadababy_ Jeffrey David 🎣✝️ (@Bobwehadababy_) reported

    I don’t want to hear I have a low band width or this and that. @PrimeVideo is the only app I have problems with live streaming. I can’t enjoy @NFLonPrime because it’s constantly buffering. @NFL This was a fun experiment but no more

  • RJFaricy Bob Faricy (@RJFaricy) reported

    @PrimeVideo - your interface needs a lot of work. You have the money. Get to it.

  • reicepcs5 Clarice Walker (@reicepcs5) reported

    @PrimeVideo The issue isn’t fully resolved yet. Episodes 6-8 were constantly turning and going out and in. Very disappointed with the way this is going.

  • rizzle_703 riz (@rizzle_703) reported

    Anyone else’s @PrimeVideo not working tonight for #TNFonPrime

  • LuisMBarnes Luis Barnes (@LuisMBarnes) reported

    @PrimeVideo Jack Ryan Season 3, Episode 6, half way, no video, just sound, all the way to the end. First half? No problem. WTF!?

  • theragingbeard Dustin Barnard (@theragingbeard) reported

    Huge mistake by @PrimeVideo for playing Simply Having a Wonderful Christmastime by Paul McCartney. What an absolutely terrible decision. Someone should get **** canned for that decision and at the very least go straight to hell. #JAXvsNYJ

  • ScottNations Scott Nations (@ScottNations) reported

    @WeLivetoServe @PrimeVideo I mean the technology. Finally got it to work but it took 15 minutes.

  • BROTeam6 BRO Team 6 (@BROTeam6) reported

    @PrimeVideo I opened up the Prime Video app on my 1 year old Samsung TV to continue S3E1 of Jack Ryan and I had to scroll down (wasn’t on “continue watching” OR main page). Main page was an NFL rerun. I don’t even watch NFL. Fix the app or fix the algorithm.

  • MiguelSerina Miguel Seriñá (@MiguelSerina) reported

    @LOTRonPrime @PrimeVideo The worst serie