Amazon Prime Video down or not working? Problems, status and outages
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 8: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 02:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 York
|
Playback Issues | 1 hour ago |
 Auburn
|
Playback Issues | 1 hour ago |
|
Ayr
|
Playback Issues | 5 hours ago |
|
Uxbridge
|
Playback Issues | 6 hours ago |
 Göttingen
|
Video Quality | 6 hours ago |
|
Marietta
|
Buffering | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Doug Lawrence (@drlsmca) reported@PrimeVideo prime still hasn't fixed the Thursday night football issue when viewing starts mid game. I have the option to start at the beginning but it always just goes to live stream. Very aggravating to see the score and it takes forever to rewind the game manually.
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Zeppfan63 (@Zeppfan631) reported@iVishnuManchu @PrimeVideo Just got 30 days free trial to Prime for a purchase (item not available elsewhere) and THEY STILL want me to buy the movies I wish to see. My free apps contain everything free on Prime. Getting rid of it before 30 days, $14.99 a month for NOTHING, didn't help shipping either lol
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Kevin Whitney (@kevwhit70) reported@amazon @PrimeVideo sooo who can help me when I receive a 4K physical combo pack missing the digital copy code?? @SpiderVerse any takers? 🤞🏻
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Bryan Migliorisi (@BryanMigliorisi) reported@americanpolak @amazonmusic @PrimeVideo Yes. This. Every single time. Worst user experience around.
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Brian Fleck (@Bigbriinpgh) reported@amazon @PrimeVideo @NFL Three worst mistakes made by the NFL 1.Penalizing the home team if the fans were too loud 2.Using instant replay to call pass interference 3.Putting TNF on Amazon Prime
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Vendata (@ambitiouszip) reported@PrimeVideo Such a failure you guys are. No quality movies r coming on #PrimeVideo . Evrything u upload is garbage. And in lieu of that you raised yearly fees as well. No doubt u see a deep decline in your members soon.
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. (@RAVANA214) reported@iVishnuManchu @PrimeVideo Worst movie . 5 minutes enough to cover movie .Dey nv yedhuku ra aslu movies thistav ...
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Cort Mitchell (@cort_mitchell) reported@PrimeVideo stream was terrible tonight. Tried five or six different times to watch the game before giving up. No problems with any of our other (YouTubeTV, Netflix, Disney+) streaming services. Do better!
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Vanski77 (@TankSilat) reported@FANologyPV @PrimeVideo @ThePeripheralPV (Indulge me 🙏 please) I have prime & twitch but the Watch Party eluded me. I know twitch generates a JOIN Link when I host such, for people to join me, but couldnt find a proper link and it doesnt appear in previously broadcasted Watch Parties on twitch. Help for next ones!
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UltraZeeStrong (@ZeeStrong60) reported@PrimeVideo Hey Amazon you should stick to packages and give up the NFL terrible broadcasting. About to give up watching way to much buffering... watched better broadcast in 1977
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whisky (@harpalpreet08) reportedHello @PrimeVideo i m unable to recharge my prime subscription. Pls help
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Bharath Kumar (@bharath2221) reported@iVishnuManchu @PrimeVideo @iVishnuManchu bro u have prime video means can u share login id nd password
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E (@etoldyouso) reportedThe @PrimeVideo app for AppleTV is the WORST!
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Matty Fray (@MattyFray) reported@mcdermott @PrimeVideo I was there tonight. There was zero energy in the stadium. Doesn’t help that after 20 years of success Patriots fans became whiny cry babies overnight now that they’re mid.
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Jed Welch (@JedWelch7) reported@PrimeVideo terrible broadcast of last night’s football game…amateur hour!
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🅱️rian Reichert (@_BrianReichert) reported@OvertimeElite @NaasCunningham @PrimeVideo Kids a problem!!!!
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Sirr Smirksalot (@Sirr_Smirksalot) reported@PrimeVideo @ONEChampionship Literally cannot search for a single movie on your app. Search bar is actually broken, and on every single platform. I can search for a movie you literally advertise on your homepage and it'll say "No Results Found". What the hell?
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DGJ (@Zepog1) reported@ThePeripheralPV @PrimeVideo All these people that are saying that E8 was fantastic or good, must not have watched what I just did. I was terrible and I’m a SiFy junkie. The last to episodes were really clunky! I was into it at first but I don’t even care to know when season 2 starts or if there is one!
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Gabe Fonseca (@MrGabeFonseca) reported@PrimeVideo Forced English Subtitles (foreign language parts that should be subtitled in English) are not working for THREE PINES. I've tried watching on multiple devices and there are no subtitles for just the French parts. It's either all or nothing for subtitles.
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Shubh_A_M (@MrShbhmMr) reportedWorst thing is, it shown I haven't been charged but money is deducted. Don't ask me to be patient, as I had to cancel put my plan to help poor students, which is still a firecry in my mind. Please either provide me @PrimeVideo sub or refund me the money at the earliest. 2/2
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Shunderson (@culverm) reported@PrimeVideo Please fix "continue watching" on Roku. I'm begging you. Re-watching series for the 2nd+ time is completely broken. I don't get why you insist on making your UX a garbage UX. Please pass this along to QA. I'm glad to help isolate the problem.
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M7b (@M7bKuwait) reported@PrimeVideo hi, your App on TVOS for Apple TV device not working probably and have many issues even with your last update!!
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Rob Olson (@DishGuy1972) reported@abbydarkstar @PrimeVideo Prime Video is an awful app, at least on my Apple TV.
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Joe Petrozzi (@JPetroz) reported@NFL needs to find a new Thursday night carrier or add an additional broadcast on NFL Network because @PrimeVideo is terrible. Poor quality. Choppy video. Every other service seems to get it right.
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bryan (@bryannyjetsfan) reported@ericmontonio @PrimeVideo I never understand the DIRECTV haters. I have had it for years and I never have an issue. Sound and picture quality is great. These Amazon games are awful. The picture is not as crisp and the sound stinks. Please tell me Amazon doesn’t replace DIRECTV.
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Library of Life (@HLibraryofLife) reported@LisaScottoline @PrimeVideo The last version was awful. I hope this one is good. I LOVE Gamache and am listening to the new one right now.
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Justin D Allen (@Jman001169) reported@amazon @PrimeVideo So I want to pose this point to you, if u get a gift this holiday season. Make sure u ask the person that got it for you their order number, tracking number, or email. Why is this? B/cthey won’t help you with anything. Period. If not.#awkwardamazon #cxdecline
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Rain Goddess (@GivLivLuvGro) reported@ChloeGMoretz I've seen all of season 1. I'm just waiting for the word that season 2 will be green lit. Come on @AmazonStudios and @PrimeVideo. Give us more of #ThePeripheral. I need my fix of Flynne and Wilf.
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BellaDonna (@Wikijuliete) reported@PrimeVideo @ThePeripheralPV I'm not near the end yet. I'll work on that this weekend.
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Matty Fray (@MattyFray) reported from Bridgewater, Massachusetts@mcdermott @PrimeVideo Fair. This is the first Thursday game I’ve actually watched in a long time. The quality of the on-field product and the presentation is definitely lacking on Thursdays.