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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cuautla |
Sign in | |
 Berkeley |
Crashing | |
 Tokyo |
Buffering | |
| Saratoga Springs |
Playback Issues | |
 Spalding |
Crashing | |
| Los Angeles |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Bree-awn-uh
(@_BREEyonce) reported
@PrimeVideo really took the Ye and Drake concert in less than 24 hrs. folks couldnt even come home from work and watch? smh
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Jdotwes
(@_JAZMINE_DUBOIS) reported
@PrimeVideo did you guys take down Ye and Drake? Why can't I watch the #LarryHooverConcert for the 3rd time today? I need y'all to fix it immediately 😩
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Houseplant Papi
(@Originalfells) reported
@PrimeVideo has the WORST interface! Was JUST watching the Larry Hoover Benefit concert, accidentally switch to another app, went back and NOTHING. It’s not coming up in the search and It SHOULD be on a easy to access ‘Continue watching’ section but that’s NOWHERE TO BE FOUND!
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allenw
(@allenw01234) reported
@PrimeVideo @ExpanseOnPrime @SAghdashloo But why can't we watch the Expanse bonus content on a Fire TV? Xray doesn't work right.
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PoliticalTruth
(@PoliticalTruth) reported
@TheWheelOfTime @PrimeVideo This was the absolute worst episode, didn't resemble the books at all. If you wanted to write your own story, write your own story, don't completely destroy someone else's.
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Kevin Is Up to Shenanigans
(@themoralskeptic) reported
@MercurysChamp @SigynX1 @PrimeVideo The first 3 episodes were rough. Four and five have been awesome. I need to watch the new one after I get off work today. You have GOT to read the books, brother!
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AlexandraAbbott
(@Alexandr_Abbott) reported
@DavidSpade @PrimeVideo Who will help me with advice?
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Jeff Schuler
(@jschuler03) reported
@abbaskins @TheWheelOfTime @PrimeVideo Guess I need the crayons with you. Two things can be true at the same time. I can think its a terrible adaptation AND at the same time think it's a good show. Hence the two ratings I gave. I thought it was pretty straight forward and easy to understand.......at least for most.
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Ed Moynihan
(@EM_Creative) reported
@TheWheelOfTime @PrimeVideo Frustrating. The production, the effects, the acting, all great (Pike was brilliant as Moraine in that episode), and yet, can't help but feel disappointed with so many changes to the storyline. Not sure what to make of it anymore. #TheWheelOfTime
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nick
(@elch_kal) reported
@jschuler03 @TheWheelOfTime @PrimeVideo i think it s a bit less than 80/100 there are serious logical problems so far (whole aes sedai oaths are being treated very wrong)
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Alan Burns
(@alanjmburns) reported
Love how @PrimeVideo have separate HD and 4k versions of their exclusive (AKA “original”) content, and then hide the 4k option even when browsing on 4k kit. Nothing says “customer experience” like assuming people want, or will blindly accept, the lower quality option.
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Abbas
(@abbaskins) reported
@jschuler03 @TheWheelOfTime @PrimeVideo Your comment makes 1/10 sense. Possibly one of the worst comments ever. Hold on, I don’t dislike it, though.
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taylor montana.
(@TaylorHavanaS) reported
why ******** did @PrimeVideo take down the ‘Free Larry Hoover’ concert. i was trying to finish watching it after a long stressful day of work
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Capsaicin
(@mattslcut) reported
@TheWheelOfTime @PrimeVideo "now streaming on Amazon"...the worst acting, screenwriting, and book adaptation ever conceived. Please fire your screenwriters. All of them. If your writers have no character development talent, DONT GREENLIGHT THE PRODUCTION. Worst show ever.
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Carla
(@Rainn705) reported
@TheWheelOfTime @PrimeVideo You had so much material to work with and this is what you come up with?! You have ruined what could have been great! Robert Jordan is probably turning in his grave!!!
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Itachi Uchiha
(@steen0692) reported
@PrimeVideo I got like 25 minutes into the Ye/Drake concert now it’s nowhere to be found on @PrimeVideo pleaseeeeeee help!!
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o!tommy 🪶
(@crimehugz) reported
i am so incredibly sad there are no good christmas movies on netflix or on prime video @netflix @PrimeVideo please fix this
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Diandra Murphy
(@dimariesci) reported
Anyone else have trouble keeping drop scheds straight? @netflix:might be full season at once or 1 ep/week-spin the wheel to find out! @hbomax:maybe 1 ep/week, maybe 2 eps at a time, maybe? @PrimeVideo:who knows but its 3 years btw super short seasons CAN WE GET ON THE SAME PAGE
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Lightfriend
(@albiniussen) reported
@TheWheelOfTime @PrimeVideo Book reader for 30 years here. I just have to say that this is turning out to be the worst adaptation I have ever seen.
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The Man
(@DawgMan78) reported
@TheWheelOfTime @PrimeVideo This show is a huge disappointment. Terrible acting and ridiculous mind numbing changes to the original story. Did y’all even read the books?
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aboutae
(@hereisae) reported
The video quality of Crave, in my opinion, is about three steps lower than that of Netflix and five steps lower than PrimeVideo
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Dom of ⊃∪∩⪽
(@NardiViews) reported
@TheExpanseWR @PrimeVideo @ExpanseOnPrime Unfortunately this doesn’t work on Apple TV
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bharlan music and stuff
(@bricetheharlan) reported
Isn't the #KanyeDrakeLive concert supposed to be on Amazon still to watch?? It seems to not be there. Send help @PrimeVideo 🤬
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Yasin Barış
(@ysnbrs) reported
@TheWheelOfTime @PrimeVideo End this stupidity soon. It is torture to see this work like this. How can you mess it up so badly?
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𝙈𝙚𝙜𝙖𝙣
(@MeganSomersx) reported
from
Luton, England
Very very pissed off @PrimeVideo I watched the first 20 minutes of Kanye Drake concert before work and saved the best bit for when I’m home…. YOU’VE REMOVED IT??????? Was up for less than 24 hours 🙄🙄🙄🙄🙄
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Debbie Freeman Official
(@KellyGirl121867) reported
@PrimeVideo my fire stick cannot connect to servers. Got a message saying to restart. I did, but no luck.
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gerardo
(@heygerardo) reported
@PrimeVideo link not working.
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𝙈𝙚𝙜𝙖𝙣
(@MeganSomersx) reported
from
Luton, England
Very very pissed off @PrimeVideo I watched the first 20 minutes of Kanye Drake concert before work and saved the best bit for when after… YOUVE REMOVED IT??????? Was up for less than 24 hours 🙄🙄🙄🙄🙄
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Lightfriend
(@albiniussen) reported
@elch_kal @TheWheelOfTime @PrimeVideo Yeah, can't believe avid book readers can stand by while the work of RJ is being completely butchered like this.
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Melanie Barnett
(@LilMedShawty) reported
I can’t find the Kanye Drake benefit concert on Amazon Prime anymore and ion like dat 😔😔😔 can someone at @PrimeVideo help me?!