Amazon Prime Video status: streaming issues and outage reports
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 9: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (23%)
- Crashing (21%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Playback Issues | 3 hours ago |
 Amritsar
|
Sign in | 4 hours ago |
 Jersey City
|
Crashing | 12 hours ago |
|
Lancaster
|
Crashing | 13 hours ago |
 Belém
|
Playback Issues | 13 hours ago |
|
Circle Pines
|
Sign in | 13 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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previous eagle (@previous_eagle) reported@PrimeVideo get your shi together and fix the stream quality for the nba games
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Vinod Sharma (@only_shinji) reportedHad takn primevideos anual sbcripn on Nov2025 through my Vodafone ac. I stopd the auto renewal of this on Feb2026. my sbcripn stopd completely whch ideally shud b wrkig till Nov2026 .@MoIB_Official please help. Feel cheated. @VodafoneIN n @PrimeVideo r u readin? Cud u help?
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Gold Donkey (@GoldDonkey2000) reported@androphiles @GavinVincent @PrimeVideo People who defend Wokeness are bots or work for the CCP.
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goffenheimer (@gestinky) reportedhello @PrimeVideo YOUR ******* BROADCAST HASNT WORKED FOR 20 MINUTES ***** FIX IT
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⚔️🏴☠️W🏴☠️⚔️ (@TheGrayWolf88) reported@TeamKFBfan8 @PrimeVideo @NASCAR It would help too if they had everything in one place instead of spread all over hell and half of Georgia like most other sports are nowadays.
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SW (@SW2353) reported@PrimeVideo SHOULD NOT BE ALLOWED TO SHOW CHAMPIONS LEAGUE EVER AGAIN... AMATEUR...ABSOLUTELY AWFUL
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ccmbr (@Karwendell) reported@NBAonPrime @PrimeVideo Houston, we have a problem...
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Regina Connell (@ReginaRConnell) reportedDid the Amazon Prime app just crash?? I cannot access it on my tv right now😳 when I pushed the Amazon Prime button on my remote control it does nothing, when I try to choose the icon from the menu it does nothing. What the actual hell is going on.??? @PrimeVideo
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Yvette (@MittenGirl85) reported@PrimeVideo if you are going to have the NBA playoff games, please fix the background noise. All I hear is one person clapping nonstop right next to the microphone. #knicksvs76ers #nbaplayoffs #prime
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AnniesVision (@Annsviews) reported@amazonnews @PrimeVideo WORST TV AD EVER..."MOMMY'S BOOB..." CLEAN IT UP AMAZON HEALTH AI!!!!!! ...NOT FUNNY...I DON'T WANT TO SEE HER BOOB NO ONE ELSE BUT PERVS DO EITHER!!!
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Ayush Rajawat آیوش راجاوت (@AyushRajawat) reportedHey @PrimeVideo , why was The Boys removed mid season in India while it’s still available in the UK library? A lot of viewers were already watching it. If there are licensing or censorship issues, at least provide some clarity. Removing a show midway without explanation is frustrating for subscribers.
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Myth (@Fraze_Haze) reported@InvincibleHQ @PrimeVideo Demon slayer, chainsaw man, Jujutsu kaisen animation is godlike with their budget how the hell your show with higher budget still have png in it and low quality animation? Take more time and use budget for more staff and animators like come on...
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Bruce Buckeye (@bigtimebuckeye3) reported@Underdog His play was almost as bad as the dogshit quality @PrimeVideo broadcast the game in
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mark4u (@mrbcpa99) reported@FrostyBias @PrimeVideo @nba. Worst broadcast ever. The visuals were bad. The announcers were bad. The halftime show was worse. Dirk is a HOF player not broadcaster
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Gonani Temcozo (@GonaniTemcozo) reported@Samarmendiratta @provocateur_io @PrimeVideo Can't tell if you're being honest or not. Which comic issue is this?
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❗️Pra"]["ik ❗️ (@2Brown1Mamba5) reportedThe audio on the prime broadcast is terrible btw @PrimeVideo
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Bobcat Barrister (@PML_Bobcat) reported@PrimeVideo please never allow Wade and Candace to work games again. They are awful.
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Nicholas L. Maze (@AuthorMaze) reported@PrimeVideo video is poor quality for the Lakers game. Tried leaving and returning. It started good but went back to the same low quality.
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Michael Orpen (@Section1ohFro) reported@NBA STOP putting playoff games on @PrimeVideo The quality is horrendous!
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habba habba (@TomFranDan) reported@PrimeVideo Worse show ever. Worst than lord of the ****
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-LoneSoul🫰🏼 (@datmanirv) reported@PrimeVideo fix ya damn audio!! I can’t hear ****!
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Noah🪄🩵🇩🇰 (@NoahTHFCx) reported@PrimeVideo might be the worst thing i ever excperienced, they blocked my account, i canøt unblock even when i send the information they want?
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Jerpent the Serpent (@Jakedrummer1993) reported@nathan_bla92087 @Hendrick9Team @PrimeVideo With this aero package, he makes a move outside with no help? There’s nothing there for him to gain. I definitely get the frustration, but he did moved inside at the end and wound up picking up two spots for a solid P4. I’m not that upset about it as a whole.
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Yeetus Jeetus (@yeetusjeetus) reported@PrimeVideo Season 5 is the worst yet.
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PT and The Gibbdawg (@PTandGibbdawg) reportedThe worst basketball broadcast I’ve ever had to endure @PrimeVideo
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C. Mike Rack 🤪 (@fewleopard3949) reported@RollingLoud WHATS GOING ON I CANT SEE THE STREAM ON PRIME NOW WTFFFF @PrimeVideo GET YOUR SERVERS BACK ON TF
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Henry (@Henry74461088) reported@therealKripke @TheBoysTV @PrimeVideo Worst season ever The boys season 5❌ The promos for Vought rising,✅
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bill stencel (@billstencel) reported@NBAonPrime @PrimeVideo Your stream is terrible quality. The 2nd half has been awful
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F*ck philoise actually (@dnyy3y) reported@PrimeVideo @AmazonMGMStudio @AmazonHelp whoever is in charge of casting fix this. Adapt books by poc for god's sake. It's the same seven shows circulating. I'm disappointed
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Michael (@mikedeisenberg) reported@PrimeVideo your nba service SUCKS! TERRIBLE. CONSTANTLY HAS BUGS AND REPLAY HAS MORE BUGS THAN A STREET MATRESS. I WISH YOUR SERVICE WOULD CRASH SO NBA WOULD NEVER LET YOU PLAY IT'S GAMES!