Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/14/2026 20:00

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (24%)

    Crashing (24%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainAzuaga Buffering
United StatesMadison Buffering
United KingdomLondon Buffering
IndiaHyderabad Sign in
United KingdomDerby Crashing
United StatesColumbia Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • CrusaderDD Crusader (@CrusaderDD) reported

    @jazztown @PrimeVideo @LOTRonPrime No. We’ll always have the books. Tolkien’s work will live forever. Amazon’s trash is just the end of Middle Earth films.

  • rayllastorm paula #SaveTheWilds (@rayllastorm) reported

    @Wildsfan8 please @PrimeVideo you can still fix this!!! #SaveTheWilds #RenewTheWilds UNSINKABLE 8

  • DanieltheWuff Just Wolf (@DanieltheWuff) reported

    @PrimeVideo I'd probably only watch this for the effects and costume work...there's nothing else that this series can provide.

  • MovieCraze_AJ A.J. (MovieCraze) (@MovieCraze_AJ) reported

    @PrimeVideo Hope it’s available in Dolby Vision! Because Wheel of Time’s generic HDR10 looked awful.

  • januarysnovella ur fav cuzzo 💅🏽💁🏽‍♀️ (@januarysnovella) reported

    @ecseps @TMZ @PrimeVideo I was going to mention his work on Prime. But I haven’t heard much about it and I didn’t hear much about Onward either. I might check it out to support him like he supported Bryce for getting a fair share of the Jurassic franchise merchandise money.

  • JumboWizard Kalind R. McDayt (@JumboWizard) reported

    @PrimeVideo That music doesn't work. It's like someone used ai to pick parts of songs and mashed them together. It's not good

  • mattygilbert69 Matty Gilbert (@mattygilbert69) reported

    @BelleNuru @PrimeVideo No problem

  • Danarrob RomCommunist (@Danarrob) reported

    I adore #ALeagueOfTheirOwn, but watching it has reminded me why I rarely watch @PrimeVideo content. The app interface and UX is god awful.

  • drew95ca iPHONE cYBORG X2 (@drew95ca) reported

    I like @amazon+prime, @PrimeVideo but you HAVE to cancel other Amazon accts or in other country BECAUSE ALL ATTEMPTS TO SIGN IN TO YOUR prime ACCOUNT will bring you to non prime accts..U will be slammed w “free” trial offers for “prime “ and u will fall for it. #busy #fixthis

  • traveljunkie59 traveljunkie59 (@traveljunkie59) reported

    @lincdoug40 @LeagueOnPrime @PrimeVideo Someone has trouble understanding history. Sad

  • addyvonglitz addy💜 (@addyvonglitz) reported

    @PrimeVideo on my mobile app i'm not allowed to rent or buy movies. help?

  • starbuxman Josh Long (@starbuxman) reported from San Francisco, California

    Hi @PrimeVideo I love the new UI on Apple TV. With one exception: the scrubber - to move from one point in the video to another has been and continues to be terrible. Please revert this fairly recent change?

  • fren74 Deangirl74 (@fren74) reported

    @PrimeVideo Ryan isn't going to call anymore....no problem!

  • FrascellaMovies John Frascella (Movies) (@FrascellaMovies) reported

    THE TERMINAL LIST isn’t terrible - maybe like a 5.5 or 6 outta 10 for me? - but I watch it and I’m thinking, “Why is THIS the project Chris Pratt chooses out of everything on the table?” #tvtime #Amazon @PrimeVideo #film

  • LaLaTvObsessed lala (@LaLaTvObsessed) reported

    @PrimeVideo I’m really having problems with anything playing on my Fire stick. Prime itself is working on Xfinity for me, but I can only access my #ParamountPlus channel with the Fire stick and nothing will play today. I did updates just a couple days ago. What else can I do?

  • ObviouslyWlw Obviously I'm tired (@ObviouslyWlw) reported

    I'll get some sleep and I'll try to bring you more stupid tweets later. Don't forget the real enemies are the streaming platforms not the people trying to get their show back. Btw we still broken up @PrimeVideo #RenewTheWilds #SaveTheWilds Unsinkable 8

  • MrsAHopkins Amanda Hopkins (@MrsAHopkins) reported

    You can’t tell me that @PrimeVideo didn’t get the idea for #CosmicLove from An Astrological Guide for Broken Hearts. Even the intro and voice over is so close.

  • taghaas Wilson Gibson (@taghaas) reported

    @JarinDg @PrimeVideo Folklores are made to be broken. look at GOD's lore. Nowadays no one cares about it anymore.

  • akky3002 Ashok K Gupta (@akky3002) reported

    @PrimeVideo Amount charged in Vodafone bill, but my subscription is not working. Got no way to get it addressed, hence twitting. Please get it resumed ASAP.

  • WorgerAlison Alison Worger (@WorgerAlison) reported

    @MrBaggyBush Many others have the same problem on Amazon forum @primevideouk @PrimeVideo

  • rosiewilby Rosie Wilby (@rosiewilby) reported

    @PrimeVideo can’t get the live tennis to work today. I press watch live and it loops back to previous page. Is there an issue? Thanks

  • NateTheScot Nate The Scot 🖤🤍💜 (@NateTheScot) reported

    @PrimeVideo No thanks. I don't want to see a legendary writer's work co-opted by cultural vandals and ******* morons who think skin colour matters more than a legacy of nearly a century.

  • skidazzle Joanne D (@skidazzle) reported

    @PrimeVideo Great show. Only issue was the cgi baseball. It was very distracting.

  • Aized10 Aiz (Brazen *****) (@Aized10) reported

    @PrimeVideo are you having technical issues, unable to watch live tennis but can watch replays. What’s going on? Are you going to make a refund for lost time ?

  • Q64138 Q64138 (@Q64138) reported

    @Alpha_Feet_4U @PrimeVideo It is awful.

  • Duzza96 Duzza (@Duzza96) reported

    Anyone seen Moonfall on @PrimeVideo ? I just think it’s so awful. The script is almost “too” predictable which is what kills it for me. The premise is interesting but I think spoiled by bad scripting and direction. No scene really links that well. The edit is poor imo.

  • Antiamazon1296 The Rings of Poo (@Antiamazon1296) reported

    @PrimeVideo terrible

  • MensShedShirley Shirley Men’s Shed (@MensShedShirley) reported

    @PrimeVideo I cannot watch the Cincinnati tennis via my @sky box (app) this evening. It worked last night, but no live matches will play tonight? Is there a problem? Works fine on iPad and on an old Sony TV.

  • Nataliepickstoc Natalie Pickstock (@Nataliepickstoc) reported

    @kyle_jordon91 @PrimeVideo @PrimeVideo literally having the exact same issue 😡

  • CristopherTruth Jer-Z Jaguar (@CristopherTruth) reported

    @PrimeVideo Way to ruin Tolkien's work 👍🏻👍🏻