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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 23% Buffering (23%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Temple Playback Issues 26 minutes ago
Rockville Sign in 53 minutes ago
Lansing Crashing 1 hour ago
Thomaston Sign in 3 hours ago
Chicago Sign in 13 hours ago
Montclair Playback Issues 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • BLOOP63937129
    VILE (@BLOOP63937129) reported

    @TheMasterOfLuck @PrimeVideo This is an absolutely retarded take. The problem with The Boys isn't the production budget, it's the writing.

  • ThtMexicanDoll
    Alicia Ortiz (@ThtMexicanDoll) reported from City of Shavano Park, Texas

    Hey @PrimeVideo can y'all fix your servers? Trying to watch season 5 of The Boys. Just wanted to stay indoors and not socialize with people 🫪

  • kjbalisciano
    Kenny (@kjbalisciano) reported

    @PrimeVideo this Cavs pistons broadcast is the worst I’ve ever experienced. Nonstop glazing for the pistons

  • DanPOLjr
    BenderIsKing (@DanPOLjr) reported

    @tw1tterguy05 @PrimeVideo I don’t think the season is slow at all. It’s just not progressing the story forward in the spots where it should be. Pacing isn’t the issue, it’s the writing

  • ahiru_taich0
    ɴᴀᴏmi (@ahiru_taich0) reported

    @GoodOmensPrime @PrimeVideo Hate you, yall ruined this show, it's terrible

  • terrafirma1986
    Terrafirma (@terrafirma1986) reported

    @PrimeVideo @laineywilson Terrible song. Nice ****.

  • vitornunes_
    Vitor Nunes (@vitornunes_) reported

    @TheMasterOfLuck @PrimeVideo The problem with the show is not lack of funds. This season has been pretty terrible and it's the writing.

  • SkuddMissall
    Soldier_Medic (@SkuddMissall) reported

    @PrimeVideo he yall need to fix the Cavs/Pistons stream. It's glitching up for plenty of people.

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently changed my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had several films I had purchased and some boxsets. Im furious.

  • deewatson_25
    Dee Watson 💰♊️ (@deewatson_25) reported

    Fix this **** @PrimeVideo

  • CreepyRunner
    Scott McColl (@CreepyRunner) reported

    @NBA replays on @PrimeVideo are terrible.

  • QRSTUV132
    Q (@QRSTUV132) reported

    .@PrimeVideo NBA game quality all time worst, unserious business

  • TheDavidBuzo
    David Buzo, MBA⚡️ (@TheDavidBuzo) reported

    Add to the @PrimeVideo poor performance: I watch a game on my TV, pause, shut down the app, then try to open it on my phone. There's no 'continue watching' and Prime isn't even sure I've ever logged in before. We're all losing - quality, wallets, content - with streaming.

  • KannadaKanwar
    Dhinu (ಕನ್ನಡಿಗರ ಕುಟುಂಬ) (@KannadaKanwar) reported

    @PrimeVideo "Pan India" flopped can you call the Avengers or Batman to fix my streaming issue??

  • PacketGroove
    Packet (@PacketGroove) reported

    I’m sick of Smart TV apps developed by retards at @netflix and @PrimeVideo. Start them up and they hang when buffering, or slow down the tv that navigation becomes almost impossible until you restart them. Stop the bloatware guys, proper error handling, yield processor time and stop shipping ****. In the age of LLMs you no longer have an excuse to ship unoptimised code.

  • BrownsNeedQB
    super bowl window 2.0 (@BrownsNeedQB) reported

    This is up there for worst announcing crew I’ve ever heard @PrimeVideo #LetEmKnow

  • davidblendwell
    David Blendwell (@davidblendwell) reported

    @DetroitPistons @PrimeVideo @WWJ950 Please humble yourself and go to work

  • bl0ndwave
    BL0NDwAvE (@bl0ndwave) reported

    @GoodOmensPrime @PrimeVideo Crowley's "heart broken, world broken, what's the point of anything" sums up my feelings about the finale...

  • GirlFromThe216
    KA (@GirlFromThe216) reported

    @MVielhaber @PrimeVideo @NBA I must be the only one not having issues with it tonight.

  • XMajorasRe
    The Paintress (@XMajorasRe) reported

    Please @PrimeVideo, release the last episode of @TheBoysTV hours early, the release of the episodes are in midnight and it's impossible to avoid spoilers in the morning while i am at work 😫 #theboys #primevideo

  • etherealelain
    ~ (@etherealelain) reported

    @lovedyoutruly @PrimeVideo i thought so too!!! i was going to at least watch the first episode tn but nvm. i'll just watch it tomorrow night after work </3

  • trobdawk4
    Tim (@trobdawk4) reported

    More amazing resolution from @PrimeVideo it’s literally been every game they’ve streamed this post season and it has nothing to do with user download speeds as they’d like you to believe. It’s an Amazon problem and they won’t take responsibility for it.

  • EdGein5691WI
    Ed Gein (@EdGein5691WI) reported

    @PrimeVideo Its terrible.

  • luckybucki
    FL Buckeye (@luckybucki) reported

    @PrimeVideo “that’s what we want to see” quote about Detroit. Guess yall don’t have unbiased reporting. Seriously worst announcers ever

  • othagreat
    OThaGreat (@othagreat) reported

    @OsheaJacksonJr This is y I keep my DVDs Brother. @PrimeVideo is tha worst 4 making u pay 4 ANY movie u wanna watch. They're ***

  • manankaria
    Manan Karia (@manankaria) reported

    .@amazon @PrimeVideo fix the sound on this @NBA game. The background noise is drowning out the announcers

  • cameron3oe
    Cameron 3 Oceans (@cameron3oe) reported

    @PrimeVideo And it’s terrible.

  • Murphycode
    Murphy (@Murphycode) reported

    @NFLonPrime @NFL @PrimeVideo black friday football hits different in pittsburgh. hope they got the terrible towel ready for the broncos

  • Brandonredwave
    Brandon (@Brandonredwave) reported

    @PrimeVideo Can you please have your prime video sports casters not suck so bad they’re so one-sided. It’s unbelievable worst announcers ever.

  • GCFLXN
    Ⓖ Ⓒ (@GCFLXN) reported

    Crazy how the streaming quality for the game sucks but the ads are in 4k #Pistons #Cavs #PrimeVideo