Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Playback Issues (23%)
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Crashing (23%)
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Sign in (23%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Davenport |
Crashing | |
| Ashburn |
Playback Issues | |
| Ashburn |
Playback Issues | |
| Minneapolis |
Playback Issues | |
| New York City |
Playback Issues | |
| Endicott |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Greenfield
(@alexdgreenfield) reported
Watching @KenBurns' THE DUST BOWL and had *no idea* how terrible it was. The images of Black Blizzards and hordes of murder rabbits are the stuff of nightmares. Greedy man-made environmental disaster at its finest! Very worth watching on the @PBS_Docs channel on @PrimeVideo.
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David Schatanoff Jr
(@DavidSchatanoff) reported
@aJennPageFilm @PrimeVideo @netflix This is terrible news. Hopefully Lionsgate finds a home for it.
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Ashish Mishra
(@Mishra1008Abc) reported
Dear @PrimeVideo team, My account is not login in my new phone, he wants parmision, but my old mobile is dead. Kindly resolve my problem.
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Kenan Atalay
(@kenanatalay) reported
@PrimeVideo I'm sick off hindi and tamil content. Sick off hiding content, it never ends. worst filters ever.
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Alf
(@GordonShumway66) reported
Hey @PrimeVideo, It’s nice you have an app of @Xfinity, but why NO << or >> functions? Just play/pause. Pls fix.
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Philip Bahr 🏳️🌈
(@reelcharlie) reported
@PrimeVideo spoke to 2 nice Amazon employees in the past 12 hours. Bought @PoseOnFX Season 3 through Prime. Series Finale aired Sunday in 2 parts. You ONLY loaded part 1. Help! Please load part 2!
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nausheed
(@nausheed_khan) reported
@PrimeVideo #PrimeVideo @PrimeVideoIN I am not able to play videos in hd quality in my Realme 5 pro #Realme even after phone is DRM L1 certified. I adjusted the stream quality to best even after that it is still playing at 480p. Please look into this issue.
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skry
(@skry) reported
Amazon @PrimeVideo Categories megamenu is the worst one I've had to contend with. I never hit it on purpose and it takes over the whole window and sits there. I'm both glad and sad they can't hear what it makes me say every time. It's like the old Photoshop accidental launch.#ux
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🌊 Grant Swanson
(@GrantSwanson88) reported
Wait, so where is Part 2 to the @PoseOnFX #PoseFX #PoseFinale on @PrimeVideo ? It hasn’t shown up on my account and I can’t find information about its drop time literally anywhere. Help, @AmazonHelp !
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Anjan Das
(@Anjan_das_) reported
So apparently @amazonIN takes 6 different customer care executives to understand a simple issue of order return. The pandemic is hitting hard on everyone, isn't it? Or maybe we are still glued to @PrimeVideo and watching Family Man 2. Which one is it?
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Joe Cappuccino⚪⚫
(@joe_cappuccino_) reported
@__Nerazzurri @PrimeVideo Rumor has it that it might not even get released due to licensing issues. Lame
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Matthew
(@Matthew08304744) reported
@PrimeVideo It’s so painful being at your lowest and someone says something and makes it worst 💔
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Roger
(@whoslovingm) reported
Who else watches Pose on #PrimeVideo? AmI the only person that hasn't been able to watch part 2 of the finale? Where is it?! I have a feeling it won't drop until NEXT sunday night since it's technically its own episode. Amazon Prime girls help me if you can! 😩 #PoseFX #poseonfx
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exoticona
(@exoticona) reported
@salmahayek @PrimeVideo Don't ruin your skin by getting a tattoo. When one ages the tattoo changes, and looks like a bruise. I work in the ER, and it's disgusting to see what happens.
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gaz pope
(@Garethpope85) reported
@paulfeig @ZoeysPlaylist Come on #Netflix or #PrimeVideo please work you're magic and save this show there is nothing else like this on TV this show needs to be saved #SaveZoeysPlaylist
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Marissa
(@MonchyHamachy) reported
@BusinessInsider @PrimeVideo this is terrible news
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Bea
(@biapaula22) reported
hello @PrimeVideo , I can't acess the prime video in my computer , help us!!
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IFC Films
(@IFCFilms) reported
@MariaThomas hm - that could be an issue with our site not populating the most up to date showtimes. I would check back in the next day or so, but also the film will be available to rent on @appletv @PrimeVideo Vudu and all the other usual platforms this Friday as well.
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c r young
(@cyyoung99) reported
I have literally spent the last 45 mins trying to watch a HBO series on @PrimeVideo suscribed app on @amazon Fire TV and have literally gone in circles without any help from Amazon. @JeffBezos what's the deal?
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Ash
(@miniash7) reported
@PrimeVideo @primevideouk hey guys can I discuss with you a problem with billing as I appear to have been charged twice this month. Thanks
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TV Junkie 📺
(@tvjunkie99) reported
Is the video quality on #SolosPrime supposed to be crap on purpose? Glitchy and freezing. And it just rewinded. Ugh #PrimeVideo @PrimeVideo
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Pranesh Kumar V P
(@PraneshKumarVP1) reported
from
Toronto, Ontario
@PrimeVideoIN @Amul_Coop @PrimeVideo watch party is not working for #Familyman2
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Nicole McIntyre
(@elliot8814) reported
@PrimeVideo the home screen shortcuts for the channels I subscribe to have gone missing. There doesn't appear to be a way to see everything on that channel without those icons. Help!
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Jenn Page
(@aJennPageFilm) reported
@DavidSchatanoff @PrimeVideo @netflix Terrible. Stupid. News. 😡
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Sachin Naik
(@SachinNaik3366) reported
@amazonIN @AmazonHelp @PrimeVideo One of the worst delivery system and behaviour esfashaly prime members. So be careful :)
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LankyAstro
(@Playstation2026) reported
@PrimeVideo I must admit as a television/movie streaming service yours is terrible , not happy with the rubbish selection of tv shows/movies
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Karen Haraldson
(@kharaldson) reported
@PrimeVideo @MakingtheCutTV @AmazonFashion I hope this is 100% better than season one, because it was AWFUL. (And I was a huge Project Runway fan who really wanted to like Making the Cut.)
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L-Dub
(@MsWilliamsWorld) reported
Never ever saw "Belly"--tried watching it on @PrimeVideo just now--it's not keeping my attention--AT ALL--does this make me an awful person?😟
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Firesmythe
(@FiresmytheTV) reported
@PrimeVideo is video down right now? It’s not working on my kindle. It says everything has no license…
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Kenneth Lindsey
(@1300KWL) reported
@EPIXHD Not yet impressed with the quality of streaming on Epix Now App, as it below the usual standards seen regular seen on Amazon @PrimeVideo Episode One of Domina was interesting