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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Mississauga Sign in 3 hours ago
Los Angeles Playback Issues 3 hours ago
Martinsville Buffering 8 hours ago
Dallas Playback Issues 18 hours ago
Township of Evan Sign in 1 day ago
San Antonio Sign in 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • j_burke01
    John Burke (@j_burke01) reported

    . @PrimeVideo fix your streaming service

  • afxtwn
    That One Guy (@afxtwn) reported

    @PrimeVideo I'm not sure who this is, but the center bit of her dress looks like it's barely hiding a Burt Reynolds quality boscage of chest hair.

  • trobdawk4
    Tim (@trobdawk4) reported

    More amazing resolution from @PrimeVideo it’s literally been every game they’ve streamed this post season and it has nothing to do with user download speeds as they’d like you to believe. It’s an Amazon problem and they won’t take responsibility for it.

  • ATCoco2017
    Still thinking (@ATCoco2017) reported

    @jmoney42777 @amazon @PrimeVideo Amazon is the WORST!

  • BarrelAgedDave
    Dave (@BarrelAgedDave) reported

    @PrimeVideo should never have an @NBA game ever again. Their broadcast has been terrible. Everything. Announcing, PbP, editing, replay. You would think a multi billion dollar corporation could do waaaay better.

  • ZeMoReturn
    ZeMo 2.0 (@ZeMoReturn) reported

    The problem with The Boys final season isn’t just weak writing, it’s the failure to escalate. A show like this depends on constantly raising the stakes, but this season never really expands its scope in a meaningful way FuČK you @PrimeVideo

  • bubbytheboxer
    Maximillion (@bubbytheboxer) reported

    @PrimeVideo Terrible show.

  • rboxer
    Raul Boxer (@rboxer) reported

    @PrimeVideo Seriously, if you are going to charge for the membership and also show ads, the least you could do is respect the audience and the quality of your content. I really hope you take this "into consideration" as you explicitly state on your site.

  • dylan64153993
    dylan (@dylan64153993) reported

    @PrimeVideo These last 2 seasons were terrible. For anyone wanting to watch the show. Stop after season 3. Also gen V was a waste. Had a whole 2 season to build up to nothing.

  • TheCadillacJak
    CadillacJak (@TheCadillacJak) reported

    @PrimeVideo This series is terrible

  • StrongCLEfan
    StrongCLEfan (@StrongCLEfan) reported

    No replays and terrible commentating do better @PrimeVideo!!!! @KenCarman @SportsBoyTony #letemknow

  • petezslims
    petezslims (@petezslims) reported

    @chidera0402 @PrimeVideo She can't help it, she must blush

  • GalOutOfControl
    ᴮᴵᵀᶜᴴᵀᴬˢᵀᴵᶜ 😈 (@GalOutOfControl) reported

    So many ad breaks in an episode. What an awful watching experience it has become on @PrimeVideo

  • RDoorwar
    Rahul Doorwar ♥️ (@RDoorwar) reported

    @PrimeVideoIN @PrimeVideo you are making Now FROM series Bad to worst .. really getting bored ..

  • RoroCumpli
    Roxywrites (@RoroCumpli) reported

    @depraved_dame Could we do an online petition to ask PrimeVideo to reshoot the last 10-15 minutes? And ask organizations to help us? Write articles about it and other things we can think of. I heard Netflix is doing a reboot of one of its shows because more or less the same reasons.

  • SuzeebeeWC
    SuzeeBee (@SuzeebeeWC) reported

    @PrimeVideo Are you people ever going to fix all the bugs in the app for tablets?? You raise the prices, force ads, & the app is utter crap. Crashes randomly, spools after watching multiple eps, flash warning STILL persists on certain shows. NONE of my other streaming apps have these issues.

  • veganrilian
    pale (@veganrilian) reported

    @JarelTheArtist @AlmightyGenos @PrimeVideo the boys was the absolute worst, what a waste of time, won't be watching vought rising despite jensen's presence

  • wizdami10q
    ༺wiz♔dami༻ (@wizdami10q) reported

    @PrimeVideo Hello, I’m having a serious issue with my account. Can you help me with it? I can’t send a direct message.

  • samaylok1
    samay lok (@samaylok1) reported

    @_m1k333 @_m1k333 U get everything u expected That's the problem No surprises nor a large scale war or homie jenociding countries @PrimeVideo saving budget for their most popular tv series

  • jacobrosenrosen
    Jake Rosenberg (@jacobrosenrosen) reported

    @PrimeVideo The new updated profile pictures of @TheBoysTV is TERRIBLE! Change it back. #TheBoys

  • LenMace47140
    *** Mace (@LenMace47140) reported

    @PrimeVideo The only issue I've had with this series is there needed to be full frontal ****** for all the male characters!

  • GentleGiant013
    Samuel (@GentleGiant013) reported

    @PrimeVideo What a terrible show!

  • 80_underground
    Underground Man 80 (@80_underground) reported

    @NBAonPrime @PrimeVideo Are you gonna have this same chick calling the game as is calling it tonight? This is terrible...

  • DefectiveGeneus
    Stephen Hambor (@DefectiveGeneus) reported

    @PrimeVideo yes Candice is terrible to listen to. Even Kevin can’t be demonstrative enough to make if the Wade and Candice awful commentary.

  • NortUtd
    NortUTD (@NortUtd) reported

    @TheMasterOfLuck @PrimeVideo Kirkman is the problem with invincible animation is funds are there only if he stopped wanting big time celebs voice acting, doesnt care about the quality of it or he’d focus more on that

  • WATSONJEREMY12
    Jeremy Watson (@WATSONJEREMY12) reported

    @PrimeVideo what is with all of the glitching, it’s the NBA playoffs, this is terrible.

  • nenhifty
    b (@nenhifty) reported

    @NBAonPrime @PrimeVideo **** you fix your ******* stream

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @AmazonHelp @PrimeVideo @NBA Nothing worked and the game is basically over. I don't have time to sit on a phone call. I have work in the morning. Thanks for ruining my Sunday night. I got prime for my dad to pass time at his treatments but it's not worth the money and I'll cancel.

  • GaryBurford12
    Gary Burford (@GaryBurford12) reported

    @ACMawards @PrimeVideo Not great…the audio quality is horrible….every song is poorly mixed for the TV broadcast!

  • terrafirma1986
    Terrafirma (@terrafirma1986) reported

    @PrimeVideo @laineywilson Terrible song. Nice ****.