Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/11/2026 03:30

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (24%)

    Crashing (24%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoCuautla Sign in
United StatesBerkeley Crashing
JapanTokyo Buffering
United StatesSaratoga Springs Playback Issues
United KingdomSpalding Crashing
United StatesLos Angeles Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Dorothy16978724 DorothySavage (@Dorothy16978724) reported

    @jessicaalba @PrimeVideo @SachaBaronCohen Who will help me with advice?

  • BaltiMiller4 Baltimiller (@BaltiMiller4) reported

    @PrimeVideo this nfl game tonight looks terrible, it won’t stream any higher than 700kbps. What gives? My fire tv is 10 feet from my router so it ain’t that…

  • Akirudu అకీరుడు︎︎ ︎| Akīrā (@Akirudu) reported

    @AmazonHelp Also, please fix primevideo's search engine.

  • vdeanfla Vicki Dean (@vdeanfla) reported

    @PrimeVideo I’m seeing unauthorized charges on my video account. Can you help me resolve and prevent in the future?

  • GPB3AR GreensRD_B3AR (@GPB3AR) reported

    @PrimeVideo Going to work n spending it all on bills 💸

  • KittyKa2021 KittyKat (@KittyKa2021) reported

    @PrimeVideo the musical portion of #Goliath season 4 is awful

  • shaistapareez22 Zahra Basir (@shaistapareez22) reported

    @rihanna @SavageXFenty @PrimeVideo can you please help me financially, I need 40k for my semester fee because I have lost my job due to lockdown....someone plz help me ... I shall be very thankful

  • BriWonderss bri🐇 (@BriWonderss) reported

    @amazon @PrimeVideo You guys took money from me even though I ended my membership please help rectify this

  • HarshaNagaraj2 Harsha (@HarshaNagaraj2) reported

    @amazon @PrimeVideo Lot of complaint are registered against Amazon on this matter. Refer custoemer complaint website. Same issue reported by many people, no action from Amazon

  • mayur_bavadiya Pr. Mayur V. Bavadiya (@mayur_bavadiya) reported

    How to login amazone prime mobile to tv @PrimeVideo @AmazonHelp @amazonIN Dum service Nothing to understand Educational public being confused

  • RishSkywalker Omni-Chan (@RishSkywalker) reported

    @midgmaiseI @PrimeVideo Seek help. And no, I'm not mocking you or anything. If you're really that depressed, seek help.

  • unjakester Creative Sports Entrepreneur (@unjakester) reported

    @WithoutRemorse @PrimeVideo This was the worst damn Clancy adaptation ever even thought of… they RUINED Greer with all the idiotic “woke” garbage.. just awful… DO NOT watch this trash. The woman playing Greer is absolutely dreadful.

  • jackomazza Andrew (@jackomazza) reported

    My lord the @PrimeVideo stream of this game is terrible

  • BaddBadger Slam (@BaddBadger) reported

    @PrimeVideo IMDB TV. It’s the worst thing for watching films that I have ever known. For something meant 2 B for film lovers, the way it shoves inappropriate ads & trailers in at the worst possible moment without any warning is just death to the art form. I’d rather go back to video tapes!

  • johnbednall10 John (@johnbednall10) reported

    @andystrickland @PrimeVideo Except the music choices are awful

  • VandalAli ali vandal (@VandalAli) reported

    @amazon @PrimeVideo Why there are agents who work in the costumer service of amazon steal gift cards ? Why i just wanna know, and when you complain they dont find for you any solution they just say after 3-5 days they will get back to me. What kind of costumer service is this ?

  • TANARCTID That One Guy (@TANARCTID) reported

    So I get @paramountplus through @PrimeVideo and the Thorns game is not working. Literally the only reason I have this service. I am unbelievably pissed off right now!

  • skbabymax1 pumpkin reeses shape girl (@skbabymax1) reported

    @PrimeVideo @nowscreamingpv @tnd_film These are all terrible movies. Shut up Amazon!!!!!!!

  • yuhitswil wil 🤡 (@yuhitswil) reported

    so we really f*cked the bieber nye stream and they didn't expect that its gonna blew up like it did. help we're talking about a comeback performance of justin bieber. how could they not expect this reaction? #ourworld @OBB @PrimeVideo @justinbieber

  • CarolynOKeefe Carolyn O’Keefe (@CarolynOKeefe) reported

    @fast_read @PrimeVideo No, but Pauli did express the feeling of being a man trapped in a woman’s body, and repeatedly sought out medical help. They/them pronouns and the concept of being non-binary didn’t really exist as an option in Pauli’s lifetime. Pauli used “she/her”

  • ltnlizgzm Liz A. Gzm♠️♥️♣️♦️ (@ltnlizgzm) reported

    @PrimeVideo is the worst steaming service to watch something. @JeffBezos do better.

  • Lazy_giver Lazygiver (@Lazy_giver) reported

    @amazon @PrimeVideo @amazonmusic We would love to work with you.

  • theferaltweets Theferäl (@theferaltweets) reported

    @jaidenofficial @PrimeVideo @primevideouk It's terrible. I turned off the Putintseva match as they couldn't shut up. Now I'm watching Stephens and Watson with the sound muted. They just will not shut up for five seconds. It's constant. Prime should give us the option of muting the commentary like Eurosport does.

  • RebelOrthodoxy Becky Giardina (@RebelOrthodoxy) reported

    @MLBNetwork @PrimeVideo why am I paying for live streaming games to be told I have to wait until after the game has aired to watch? Not to mention I have to hunt for the dodger games in your terrible app

  • realabrahamlim Abraham Lim (@realabrahamlim) reported

    @PrimeVideo People ****** to those who work in any service industry, but mostly food and hospitality.

  • Plays72oUTG Robert (@Plays72oUTG) reported

    @PrimeVideo @NFLonPrime Why are there still quality issues?

  • NHaf13 Nikki - #SaveProdigalSon (@NHaf13) reported

    Friendly reminder that #ProdigalSon still needs saving and we want you to help @PrimeVideo. The fans have been fighting for over 4 months and have shown how much we want it back! Please #SaveProdigalSon

  • JoshGibber10 Josh Gibson (@JoshGibber10) reported

    @PrimeVideoCA @NHL @PrimeVideo please stop promoting this **** or lll be forced to block you and that would be a shame to miss out on your actual quality productions

  • shelbytwest Shel The West (@shelbytwest) reported

    @AmazonHelp @PrimeVideo @Speedtest Hey Rhonda? Neither of the buttons you mention exist on this page. Please update your help script. Y'all are disappointing on so many levels.

  • tinkfly88 Susan (Be Kind) (@tinkfly88) reported

    @PrimeVideo Broken promises