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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 5: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 04:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 2 hours ago
Bellingham Buffering 3 hours ago
Denver Video Quality 5 hours ago
Birmingham Playback Issues 5 hours ago
Los Angeles Video Quality 5 hours ago
Geneva Playback Issues 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MilanBarsopia
    Movies with Milan 🍿 (@MilanBarsopia) reported

    @kazanufaa @PrimeVideoIN @PrimeVideo Tried US, didn’t work.

  • Ceycey3498
    Ceyda🪐🪼 (@Ceycey3498) reported

    @offcampusonpv Ella and Belmont are so loved and have contributed so much to the show's viral success, so why do you constantly shove the other couple in our faces and do PR for them? You're wasting Ella and Belmont's hard work and alienating people by doing this. @PrimeVideo @offcampusonpv

  • James___Y
    James Y (@James___Y) reported

    @PrimeVideo @amazon You've made a horrible decision to cancel the Gero Stargate vision. You've slapped fans in the face, and your eventual reboot won't get half the support. I was already concerned about the quality of a new Stargate, but with Gero and some of the original creators I was hopeful.

  • C_Quence_
    Saurabh Dandriyal (@C_Quence_) reported

    Dear @PrimeVideo @PrimeVideoIN can you please fix Spider-Man noir for the ios too , for ***** sake first of all you give us ads and now I can’t even watch it in black and white on my Mac mini so kindly fix it.

  • brianmccoppin
    Brian P McCoppin ✝️🥋 | Homeschooling Florida Man (@brianmccoppin) reported

    So @PrimeVideo #SpiderNoir does not work in B&W on every device. If your TV (or Fire Cube in my case) is one of the ones that doesn't work, you have to start it on your phone, watch for 30 seconds, then resume on the TV, and it doesn't always work. Or I can just pirate the B&W..

  • TheRealEgoBekee
    CreatedToEnchantYou🥀 (@TheRealEgoBekee) reported

    @PrimeVideo pls work on your resume watching 😭 now opening and searching for The originals all over again just because I decided to reply an ig message

  • fourmclren
    ‎☾ (@fourmclren) reported

    i wanna know the s2 one like what are janeford gonna be doing and are they gonna put “jane’s revenge” ugh it’d EAT @PrimeVideo get to work

  • DestinyCaptain
    DestinyCaptain - Human of Earth (@DestinyCaptain) reported

    @MovieMantz @PrimeVideo @PrimeVideo screwed up the rollout. Some can watch either version. Others can’t. The Black and White version IS NOT the default either. Some have found work arounds. I haven’t been able to get it to work. Kinda sux.

  • ghartman02
    Greg Hartman 🇺🇸 (@ghartman02) reported

    @GarrettSmithley @PrimeVideo I just cannot get it to work. A few hours ago, I went on Amazon, clicked the NASCAR thing watched some rain delay, but now it's just a spinner.

  • TotesNotLurking
    I can not be named (@TotesNotLurking) reported

    @PrimeVideo It's a shame that some of us can't watch the show in black and white because you failed to put up a separate link to view the show in black and white. When I reached out to tech support, they blamed Roku. This is weak. It is entirely within your power to fix this, fix it.

  • LarryPeter1974
    Larry Peter (@LarryPeter1974) reported

    Is it just me or is this race on @PrimeVideo terrible? I am watching it on 2 different medias and they both freeze up or go fuzzy constantly. Anyone else? @NASCAR

  • dailyshowyaoi
    zira / rocky 🎬🌙 N1 ROCKTIZ FAN (@dailyshowyaoi) reported

    @primevideo fix ur app please im trying to watch the boys

  • Mt2Aguy
    Ironhead841 (@Mt2Aguy) reported

    @FilmLadd @PrimeVideo @AmazonMGMStudio Aha I hoped you'd spot that error when I replied to you the first time. But to get back to the topic at hand, I agree this would have been an easy layup for Amazon and I can't fathom the reasoning behind passing on this.

  • KyleMartin191
    Kyle Martin (@KyleMartin191) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Fix the feed!!! Skipping, quality changes...

  • CarmineCarabas
    Jojo (@CarmineCarabas) reported

    Leverage Redemption. Consistently trending on #Amazo . Cancelled. Stargate. New series announced. Cancelled. @PrimeVideo don't produce quality original content any more. @netflix you have a chance to be a hero to two large sets of fans...

  • MrBrightside_8
    Mr.Brightside (@MrBrightside_8) reported

    @PrimeVideo Fix the damn color options, it doesn’t work on my tv and PS5.

  • mysticl
    Impenitent Atheist (@mysticl) reported

    @ChuckBikle @JiltedValkyrie @PrimeVideo like I said .... so what ... lots of us disagree .... I don;t even know why you are on this thread if you don;t like the show ... just to cause trouble I guess ....

  • RichardSchwartz
    Rick schwartz (@RichardSchwartz) reported

    @truckindumbass @PrimeVideo Yea he was ready to get in car but rain ended it early. Personally I never thought him getting a waiver should of been a problem considering they gave Kenseth one in 2020 for missing 4 races that he never intended to race. Not to mention I went to indy to see him glad he stayed

  • Whirlwindguy
    Whirlwind8 (@Whirlwindguy) reported

    @Stargayte @AmazonMGMStudio @PrimeVideo Might have dodged a bullet. Shows nowadays are terrible.

  • inamdar_nida
    Nida Inamdar (@inamdar_nida) reported

    @PrimeVideo worst dubbing and sound of Game changer (Hindi) @AlwaysRamCharan

  • jsringel
    John the PATRIOT (@jsringel) reported

    @martinamcbride @ACMawards @PrimeVideo I’ll bet your PR people are working overtime to fix this. You drew your line in the sand. Now stay on your side!

  • GinaFraustro
    Gina Fraustro (@GinaFraustro) reported

    @ElisaT @PrimeVideo SAME!!!! I can get B&W on the app on my phone and switch to the app on my TV, but it switches to color when I click play. I don’t want to watch the color version! @PrimeVideo fix it!!!!!

  • kracik_adam
    Adam Kracík (@kracik_adam) reported

    @PrimeVideo Yo amazon just stopping by to tell you how much you suck. I am dropping amazon. Go to hell. Worst company. If you wanna go the way that people like what you do so you cancle it, than you have nothing to offer. Bye.

  • mburton43
    Mike B (@mburton43) reported

    @PrimeVideo How is that guy still working...and "we're" still watching him...Lord help us.

  • pranavdotexe
    Pranav🚀 (@pranavdotexe) reported

    @rajni_ashvarya @PrimeVideo This is interesting. Would something like Watch Now Pay Later (single click to play but billed monthly/annually) solve for you or the core issue will still remain?

  • TonyTheMop
    Antonio Romano (@TonyTheMop) reported

    @PrimeVideo Just awful

  • brianwert13
    "B" (@brianwert13) reported

    Thank you @NASCAR and @PrimeVideo for televising a race on a Sunday night at 7pm. Not only will I not watch the end of the race because I work and get up early, but now that it’s raining I probably won’t be able to watch even half the race. Another great decision! #NASCAR

  • pineridgemtrsp
    Kevin (@pineridgemtrsp) reported

    @PrimeVideo having terrible luck. Keeps raining since they’ve take over for @NASCAR

  • penheadlary
    pen ➐ (@penheadlary) reported

    @PrimeVideo @amazon Yall have the worst ******* customer service. Yall will do any and everything to not have to speak. I should have to go through hell and back to talk to a HUMAN BEING ON A CALL FOR AMAZON

  • DegenAl1
    Degen Al (@DegenAl1) reported

    @PrimeVideo why can’t I watch Spider-Noir in black and white on my Fire stick? How ******** do you make stuff that doesn’t work on your own product. Fix your ****!!!