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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Crashing (22%)
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Sign in (20%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Sign in | |
| New York City |
Crashing | |
 Shepperd |
Playback Issues | |
| Seattle |
Playback Issues | |
| Clinton Corners |
Video Quality | |
| Marietta |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Grip it and Rip it
(@bobtabaske) reported
@NFLonPrime @PrimeVideo Hope the streaming quality is better than last week
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Carmen G. Salinas
(@cgsalinasc) reported
@Billetje5000 @PrimeVideo @LOTRonPrime So far far away between the marvellous books and movies and the mess you've done i'm very dissapointed with amazon writters..Galandriel is an awful character .. she's the wise and peaceful .. amazon show us as a teenager ..
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Carmen G. Salinas
(@cgsalinasc) reported
@DrMonDieu @PrimeVideo So far far away between the marvellous books and movies and the mess you've done i'm very dissapointed with amazon writters..Galandriel is an awful character .. she's the wise and peaceful .. amazon show us as a teenager ..
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Corné de Bruin
(@BruinCorne) reported
@PrimeVideo Tried various times to get some help but the phone or chat option not working on your site. Really frustrating!!
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PRITAM SHARMA
(@PRITAM2912) reported
from
Deoghar, State of Jharkhand
@rawahi_22 @WhatsApp @PrimeVideo Yes watsapp please help us, we use your app for good purpose. But due to bann we face lots of difficulty. Please remove this feature of bann
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bt$.army_twt
(@Btsarmylove2001) reported
@PrimeVideo We want help 💔 World please help us... #Iran #MahsaAmini
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dokhtareirann
(@dokhtareirann) reported
@PrimeVideo stagram is filtered in iran, please help the peaple of iran #MahsaAmini
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bennett-lad
(@LadBennett) reported
@PrimeVideo **** off you vultures and make your own **** fantasy next time instead of needing a brand name to help it float 🖕
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sdm
(@Nononotthebeees) reported
@PrimeVideo one of the worst casting jobs, this crying buffoon with the face of a balloon is the one who cuts off Saurons finger? His story also puts me to sleep faster than Nyquil.
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bekir türkyılmaz
(@turkyilmazbekir) reported
@PrimeVideo @LOTRonPrime There is a lot of backlash against you for making the worst TV series of recent years. These reactions may not upset you. But true fans who begin to live in the world Tolkien created are very disappointed. I hope this upsets you.
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nailsthatglow The Space Cat 🌌🐈🖖🦇🏳️⚧️🏳️🌈💜
(@nailsthatglow) reported
Fix this. Fix this now. I am not here to bounce up your numbers for a sport that is about as exciting as watching grass burn in an oven at low heat. Remove this crap 'enable' recording of a sport from my account today. .@primevideosport .@PrimeVideo
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Ammar | Midnights
(@AMMARGONEWILD) reported
@PopCrave @PrimeVideo looks terrible
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Thomas Dufetel
(@ThomasDufetel) reported
@CeekayBCFC @PrimeVideo Marvel isn t a character, and the joker has better (worst) things to do than battle of jokes!
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Jason Stahl
(@Ebouhn) reported
@PrimeVideo I’ll save you the trouble, it’s Halbrand Because he is so much like Aragorn, who is a symbolism of the MASCULINE MAN, that you have to find a way to bring him, however indirectly that you can This show is also an abomination and disrespectful to Tolkien’s work #PeterJacksonLOTR
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RYaus
(@r_yaus) reported
@JeffBezos @PrimeVideo The feed was terrible…choppy, grainy and would freeze. I have YouTube live and don’t have any issues.
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Kruti.K
(@KrutiKothi) reported
@WhatsApp @Giannis_An34 @PrimeVideo Error video call and call
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مه🌙
(@its_meh9) reported
@PrimeVideo @JLo @joshduhamel We need help Plz help to iran 💔🙏🏻
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〽️ᵉ ᵃ ⁿ ᵈ ᵉ ʳ
(@halfbirth) reported
@PrimeVideo Please cancel this awful show
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L’Homme Vert 🟢 🏳️
(@Risitas_2022) reported
@rillant_pv @_FatVet @PrimeVideo If course I do. But cutting some elements out from the books in PJ movies (because it’s impossible to do otherwise) is not like all the nonsense’s in Amazon’s show. And changes in the story are not the only problem… (I wish it was).
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Abdul Munif Saefullah
(@abdboy_sae) reported
@WhatsApp @Giannis_An34 @PrimeVideo Error video call and call
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Corné de Bruin
(@BruinCorne) reported
@PrimeVideo just got the worst customer service from two agents at Prime Video. Not there to help asking same questions over and over as if they don’t go trough my messages. Cant believe Amazon appoints agents like this. The customer is clearly not first for them I am furious
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Christoph
(@Christoph3212) reported
@PrimeVideo But the series suckkks...painting ur fingernails whnt help with that.
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Alexis
(@Alexis111993) reported
@dankLAWcorpsLtd @PrimeVideo As usual, the weak find excuses... Keep giving your money to a company that vomits on Tolkien's work, you idiot!
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GetOverIt! Commanders
(@JayVee8817) reported
@NFLonPrime @PrimeVideo The Amazon prime NFL theme music is absolutely terrible btw
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مه🌙
(@its_meh9) reported
@PrimeVideo @JLo @joshduhamel Plz be our voice 💔 Help us, we won't have internet to continue until tomorrow We need help ... #oplran #مهسا_امینی ا💔💔
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ZaidAizaz
(@ZaidAizaz01) reported
@PrimeVideo I am using Android 12 with high speed internet connection of 63 Mbps, but still the videos are playing at very low quality -- disturbing to eyes.
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#SAVETHEWILDS Give us back the sapphic island
(@Notsorandom99) reported
@shonichild Definetly the left one, pissed and angry at such a filthy rich platform like @PrimeVideo @AmazonStudios that couldn't spend more money to have a f proper closure!Don't give a **** about cgi, budget problem with too many actors, kill them! I want my girls stories to end fairly
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Guy Boero
(@GuyBoero) reported
@NFLonPrime @PrimeVideo Hope you fixed your issues from last week. Video was horrible and all the buffering . Geez
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Ces`ar Ceden~o 28
(@gif5150) reported
@NFLonPrime @PrimeVideo Richard Sherman is God awful as a commentator
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سَبزَک💚🍀🥑
(@clover_girl90) reported
@PrimeVideo If you don't hear from us later, know that they cut our internet so that we can't send our voice here!so help us to say her name please #MahsaAmini #مهسا_امینی