Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/23/2026 10:35

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (31%)

    Playback Issues (31%)

  2. Buffering (25%)

    Buffering (25%)

  3. Crashing (22%)

    Crashing (22%)

  4. Sign in (18%)

    Sign in (18%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Playback Issues
United StatesBrattleboro Playback Issues
United StatesPlainfield Sign in
United StatesVilla Rica Playback Issues
GermanyBad Mergentheim Playback Issues
CanadaToronto Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • WhiteWolfKaz Vitruvius (@WhiteWolfKaz) reported

    @MrLilTay @LOTRonPrime @PrimeVideo If you can't follow along, that's a you problem.

  • cobine Charles Cobine (@cobine) reported

    @PrimeVideo First, you make us use a mobile device to stream. Then, it’s just: Error this error that, “Problem occurred” - Get your **** together! I don’t get how a major service provider can be this terrible. Awful!

  • EdgarAtheling80 Edgar_Atheling (@EdgarAtheling80) reported

    @freiBERTnERNIE @LOTRonPrime @PrimeVideo The blobbits are Irish, Cornish, then American, then decent, then abandon their folk. The show's a disaster! The 2 dwarf characters are ok, but the prosthetics are terrible. It's a $1 billion ****.

  • DJ_Uncle_Jessie Uncle Jessie (@DJ_Uncle_Jessie) reported

    @LOTRonPrime @PrimeVideo You need to fire all your writers....lol. And when you hire new ones, don't hire anyone from The CW, because that's the quality we watching right now.

  • jesusez23 Jesus Alvarez (@jesusez23) reported

    @fieldgen5 @NFLonPrime @PrimeVideo Well, $13 billion will help wipe their tears.

  • JimVaiknoras Jim Vaiknoras...Istari/Maiar (@JimVaiknoras) reported

    @Orxan1987S @LOTRonPrime @PrimeVideo I think this is a "you" problem.

  • kugupu_boogaloo kugupu (@kugupu_boogaloo) reported

    @LOTRonPrime @PrimeVideo Still so boring. The acting is so wooden and writing is terrible. You have one more episode to impress and get some plot going, otherwise I'm checking out and finding something else.

  • LeweyHamilton Cristiano Maguire (@LeweyHamilton) reported

    @LOTRonPrime @PrimeVideo Terrible show lmao

  • RedDay233 Joseph Mendoza (@RedDay233) reported

    @LOTRonPrime @PrimeVideo Ah I see you plan on torturing us until mid October. Get better writers Amazon we know you can afford them and bring back Tom Shippey to fix this crap

  • izzytam Izzy (@izzytam) reported

    @LOTRonPrime @PrimeVideo Episode 3 was good! First 2 episodes were blah! Great Cinematography, great visual effects, great production quality, but horribly pacing! Intercut boring dialogues with some action!

  • SteveMinton15 Netwerkz🇺🇲🚭⌨️🏴‍☠️ (@SteveMinton15) reported

    @LOTRonPrime @PrimeVideo Such a bad show. The only redeeming quality was Disa, I really enjoyed her character, but omg, Guyladerial is such a spoiled, insufferable and unlikable character. I'm gonna try one more episode, then that's it. I'm not sure who chose the writers, but my goodness, FIRE THEM.

  • aintyafriend99 na ah (@aintyafriend99) reported

    @LOTRonPrime @PrimeVideo Not Tolkiens work

  • Jadidesmond James Desmond (@Jadidesmond) reported

    @NFLonPrime @PrimeVideo Nfl is total trash to pay the amount when you work at the bar u work and then decide that hey we are going to put this game on a private channel and charge more….**** nfl

  • FreddyJ_23 Freddy (@FreddyJ_23) reported

    I got 99 problems but @PrimeVideo ain’t 1 #TNF

  • f3arnl0athing f3arnl0athing (@f3arnl0athing) reported

    @LOTRonPrime @PrimeVideo man i am so bummed, i really wanted to love this show, kept an open mind goin in, gave it a go, but nah man, it is just terrible, really bad writing, hard to stay interested, just all round crappy show, i'm out.

  • GabrielCNicole Gabriel C. Nicole (@GabrielCNicole) reported

    @LOTRonPrime @PrimeVideo Can you please stop dessecrating Tolkiens work,world, timeline, charachters, with your lame XXI century obsessions?

  • AMITSOLANKI264 AMIT SOLANKI (@AMITSOLANKI264) reported

    @amazon @PrimeVideo Dear Team ! I am Purchase A Phone some time Ago of you Side Till time has Been Fully not Work ! I am Connected the Service Center But No Solution!!!

  • Russell90744027 MJ234Life (@Russell90744027) reported

    @DeeDeeJaxWB @NFLonPrime @PrimeVideo Cancel TNF? Are you high??? I need my football fix….

  • H_man1278 Harold Romero(Hman78) (@H_man1278) reported

    @skeletonarmy66 @LOTRonPrime @PrimeVideo Dude I'm saying something to help the show cause I want it to succeed,I'm not going to Twitter to rant or make YouTube videos every day complaining,it more trying to help

  • VSoniVinay Vinay V. Soni (@VSoniVinay) reported

    Dear @PrimeVideo why do you providing @FantasticBeaststhecrimesof grindelwald in rent though the next part you are giving in on prime without any problem make available to all in prime section

  • Orxan1987S Orxan (@Orxan1987S) reported

    @CaptainMustach2 @LOTRonPrime @PrimeVideo why does everyone think that i have problems with blacks

  • xiongmao26 Xiongmao26 (@xiongmao26) reported

    @freiBERTnERNIE @LOTRonPrime @PrimeVideo Honestly, HOTD is pretty boring. The problem with that show is that it focuses too much on one house. I mean, how many times are we suppose to hear whether or not Rhaenyra should be queen or not. A fookin yawn fest

  • hacks_art Chris Hack (@hacks_art) reported

    @PrimeVideo’s app really is the worst. Thought I’d rewatch last weeks Rings of Power before tomorrow. And it’s not anywhere on the main screen. I had to search for it. Surely it should be permanently on the main banner right now. And stop showing me stuff to buy!!

  • Xeronan Xeronan 🇧🇦 (@Xeronan) reported

    @freiBERTnERNIE @LOTRonPrime @PrimeVideo Sounds like a you problem

  • FilthyFatima Filthy Fatima (@FilthyFatima) reported

    @PrimeVideo First movie i can remember in a theater was problem child

  • jeffero_blackk jeffero black (@jeffero_blackk) reported

    @LOTRonPrime @PrimeVideo ************ keep showing up as ads on my feeds - this show is ******* terrible stop showing and pushing this dog ****

  • WhateverYT3 WhateverYT (@WhateverYT3) reported

    @JonniWildleaf @LOTRonPrime @PrimeVideo Yeah that actually seems more logical due to the cost of production for this show. That's going to hurt. Wheel of Time better have a phenomenal 2nd season in store and Netflix better get to work on Chronicles of Narnia. GoT doesn't fill the void at all.

  • ROSE359846864 ROSE (@ROSE359846864) reported

    @NFLonPrime @PrimeVideo Sorry, the post to you was in error! Forgive Me?

  • pali1987blr PaliJ (@pali1987blr) reported

    @Airtel_Presence @airtelindia @PrimeVideo I would like to cancel my subscription for prime video which I have got though Airtel. It said free for 6 months and then some amount shall be charged to my bill. I would like to cancel this. Please help

  • Orxan1987S Orxan (@Orxan1987S) reported

    @JimVaiknoras @LOTRonPrime @PrimeVideo as I said, this is not a problem for me, this is a proposal to the creators, not a claim