1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Columbia Playback Issues 9 hours ago
Villeneuve-Saint-Georges Sign in 16 hours ago
Chattanooga Buffering 17 hours ago
Cholet Playback Issues 18 hours ago
Haddington Buffering 22 hours ago
Sydney Sign in 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • kracik_adam
    Adam Kracík (@kracik_adam) reported

    @PrimeVideo Yo amazon just stopping by to tell you how much you suck. I am dropping amazon. Go to hell. Worst company. If you wanna go the way that people like what you do so you cancle it, than you have nothing to offer. Bye.

  • Gad_red
    Gadred (@Gad_red) reported

    @AmazonHelp as other users are reporting primevideo is not working

  • kosmidis_21
    Αλέξανδρος (@kosmidis_21) reported

    @goodfishtwofish @MJInnocentUK @PrimeVideo YouTube compresses quality which I don't like 😥

  • klivesean
    Klive Sean (@klivesean) reported

    @mybroadband @PrimeVideo content is terrible. It is not relevant to the audience in South Africa. A mere price war will not help Amazon against Netflix and Disney+.

  • Greensteinsgate
    Christopher Greenstein (@Greensteinsgate) reported

    @PrimeVideo This looks absolutely awful compared with the Stargate series we could have had. I’ve been a customer since 1999 and been a Prime member for ages. Fire the person who cancelled Stargate and let the Stargate team make the show.

  • Confusedsooul
    OG (@Confusedsooul) reported

    @NetflixIndia @PrimeVideo @etvwin 65/n - #Peddi (4.5/5) A Blockbuster commercial cinema which wants you to travel with Peddi in his pursuit of identity. Charan&ARR work in tandem to lift the film from falling into oblivion. Jahnavi role was problematic but they wanted some dance steps to get some money & whistles

  • AAC0519
    AAE (@AAC0519) reported

    I just spent an hour navigating @amazon @PrimeVideo trying to resolve a basic problem: I cannot access a video for which I paid (order and invoice shown in my purchases). Even @Grok could not help, as every link was to an AI dead end. Good grief, Amazon. Do better. Don't bury me inside an AI maze, none of which is relevant.

  • iam_judedavies
    Jude Davies (@iam_judedavies) reported

    @PrimeVideo @PrimeVideo I’m having issues with my account. Can’t even reach your customer care

  • disparutoo
    Disparu (@disparutoo) reported

    @nerd_cookies @AmazonMGMStudio @PrimeVideo These companies may have to start putting out statements on these kind of decisions first. Because just like happened with Mobland recently or Doctor Who. When they don't "sources" come out and then they often give the worst reasons possible lol.

  • alanbarcoff
    AL The Governor!! (@alanbarcoff) reported

    @kevp720 @SportsonPrime @PrimeVideo Being a body language expert is a specialty line of work, corporations have hired me to size up certain potential employees, and they rely on my expertise, to give them the right answers. Reese is a bum sadly and EVERYTHING she does is in advanced orchestrated. Thank you.

  • JM3470012399870
    Amy huff xx (@JM3470012399870) reported

    @PrimeVideo You look great and things are not ok . My devices have been broken so that I can't communicate. Identity stolen and such But don't worry I will only be down a minute I will rise again . You look fantastic. Miss ya

  • Plankton445140
    Plankton, PhD (@Plankton445140) reported

    @Jack2LOneill Maybourne we need your help, thats how desperate we are @PrimeVideo @AmazonMGMStudio

  • SonOfAWookiee
    Matt 🇦🇺🏳️‍🌈 (@SonOfAWookiee) reported

    @BaronDestructo I wonder if starting a petition to @PrimeVideo would help.

  • KruxJacobs
    Justin Krux Jacobs (@KruxJacobs) reported

    @PrimeVideo there are huge chunks of content missing from “The Strain” series airing on your amc+/shudder network, definitely seems to be a technical issue, many online notating the same, anyone working on this?

  • MichalLepsik
    MZY (@MichalLepsik) reported

    @AmazonMGMStudio @PrimeVideo You have disappointed us. Fix it!

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    Good to see @PrimeVideo is being a total ******* and won’t allow sign in but happily take my money. Fu king over thieving shits like this

  • sisk_ii
    StoryMan-Jack (@sisk_ii) reported

    @nerd_cookies @AmazonMGMStudio @PrimeVideo It might be a blessing, look what they did with... Well everything. LOTR, Wheel of Time, Witcher, Star Trek, Star Wars... I cannot even watch old stuff because they destroyed all this so badly. Even West World a series based on an old SciFi Movie. Broken, like their minds.

  • NoDebtAllCash
    NoDebtAllCash (@NoDebtAllCash) reported

    @jerry_wagn81547 @Jack2LOneill @PrimeVideo Terrible….. ughhh

  • alanbarcoff
    AL The Governor!! (@alanbarcoff) reported

    @kevp720 @SportsonPrime @PrimeVideo I don't need, or want to convince you. Facts are facts, maybe go to school for this type of work and you would see CLEARLY what I am talking about. Thank you.

  • chrisquintano
    Chris Quintano (@chrisquintano) reported

    @PrimeVideo Too bad they are terrible in both formats

  • jasonkennedy_UK
    Jason Kennedy (@jasonkennedy_UK) reported

    @PrimeVideo Had the opportunity to create a good show but used the wrong actor. Terrible casting. Cage is too old for action films.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doing the same will work for you? #SaveStargate

  • Ajinalta
    AJinAlta (@Ajinalta) reported

    @PrimeVideo please fix your app for Roku as it no longer continues playing a tv series I want to watch. It starts playing some other show rather than the next episode. This is very annoying.

  • WinnieJenkems
    Winnie Jenkems (@WinnieJenkems) reported

    @amazon your “I Shouldn’t Be Alive” channel on @PrimeVideo TV (powered by @BanijayEnt) has been stuck looping the “watch more after the break” interlude over and over for DAYS! Not showing any actual episodes! Please fix!!!

  • Charles40037125
    688vet (@Charles40037125) reported

    @Jack2LOneill @PrimeVideo It has to be the real stargate not some rings of power type garbage. Problem is they only want to make the garbage to push their agenda.

  • HeyGauravHere
    Gaurav Gupta (@HeyGauravHere) reported

    Prime Video app on any smart TV is just constantly buffering and won't play anything. 😩 Anyone else having this problem? So frustrating! 😠 #PrimeVideo #TechSupport @PrimeVideoIN

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @The_real_Karzir @PrimeVideo Fair enough. :) To be fair, the I think the first Hulk movie was terrible, but I AM glad they made it.

  • roman_chab
    Roman Cháb (@roman_chab) reported

    @SGFansUnited I just canceled my @PrimeVideo and my subscription. I will not support anyone who gives a **** to their fans. A clear sign that MGM is in the worst hands and besides #Stargate, these idiots will ruin other great brands right @AmazonMGMStudio ?

  • AZHSPRIN
    AZHSPRIN (@AZHSPRIN) reported

    @PrimeVideo please fix your blurry feed of the Fever game

  • James___Y
    James Y (@James___Y) reported

    @PrimeVideo @amazon You've made a horrible decision to cancel the Gero Stargate vision. You've slapped fans in the face, and your eventual reboot won't get half the support. I was already concerned about the quality of a new Stargate, but with Gero and some of the original creators I was hopeful.