1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 14: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 03:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 28% Buffering (28%)
  • 22% Crashing (22%)
  • 17% Sign in (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Richmond Crashing 59 minutes ago
Tres Cantos Sign in 4 hours ago
Centennial Playback Issues 6 hours ago
Melbourne Sign in 6 hours ago
Hereford Buffering 7 hours ago
Mandeville Sign in 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamie26559164
    Jamie Attwells (@Jamie26559164) reported

    @PrimeVideo While your at it fix #SaveStargate

  • memyselfandmaga
    Nicholas Radoszewski 🍊 (@memyselfandmaga) reported

    HOLY COW! IT'S LIKE THIS SHOW WAS A BIG HIT OR SOMETHING! AND IF YOU DONT #SaveStargate BY GIVING GERO BACK THE SHOW, ITS GOING TO CRASH AND BURN @AmazonMGMStudio @PrimeVideo HOW IS THIS A DIFFICULT BUSINESS DECISION UNLESS YOU HEAD IS UP YOUR BUM?

  • fbcregan
    Regan Stoops (@fbcregan) reported

    Ugh, trying to catch up on Jack Ryan on @PrimeVideo and it's borderline unwatchable. Commercials literally every 5 minutes of show on a service we pay for. What a terrible service.

  • Endeavourov1
    EndeavourInspired (@Endeavourov1) reported

    @AmazonMGMStudio @PrimeVideo For some reason my posts keep tagging the wrong accounts. But I won't give up! Twitter errors cannot stop Stargate fans! #SaveStargate

  • Endeavourov1
    EndeavourInspired (@Endeavourov1) reported

    One more thing @AmazonMGMStudio and @PrimeVideo . Stargate fans have long memories. If you think you will succeed if you just wait a few years and then come out with a hard reboot then you're in for an unpleasant surprise. A "they'll watch whatever we put in front of them" approach won't work. We need Gero's gate. #SaveStargate

  • Alakazou4
    Alakazou ⚜️ ⚜️ ⚜️ (@Alakazou4) reported

    @PrimeVideo That one way like canceling a great show to piss off the fan that would have help you to make money? #savestargate

  • IndWheeler
    Lord Alto (@IndWheeler) reported

    @PrimeVideo @PrimeVideoIN The Sound Quality in Prime Video is going worse day by day and making it cumbersome to watch any video. This is there for past 3 years but no improvement, when other OTT platforms can be at normal audible range, yours always suck, we have to keep in full

  • BenMonroe1
    Ben Monroe 🇺🇦 🇹🇼 (@BenMonroe1) reported

    @PrimeVideo We don't care about ogres, we care about Stargate. Fix it.

  • SatishPasupule
    ꜱᴀᴛɪꜱʜ NAIDU 🐉 (@SatishPasupule) reported

    Erripuka @PrimeVideo #Karuppu Background Entra InthA Worst Ga Undhi 🙏🤦

  • FloridaMan_USA
    ☠JonJekyll (@FloridaMan_USA) reported

    @PrimeVideo I’m sure you used a Visa card to pay for it, pretty simple fix actually

  • _doesnotcompute
    _doesnotcompute (@_doesnotcompute) reported

    @PrimeVideo What's broken is your business model. Stop destroying classic franchises by trying to appeal to younger audiences, and bring back Martin Gero's #Stargate!!

  • Rich33Atx
    Not weird Austin guy (@Rich33Atx) reported

    @AmazonMGMStudio @PrimeVideo Fire that Blair guy and let the serious people get back to work.

  • Bigred2989
    Bigred2989 (@Bigred2989) reported

    @PrimeVideo I can't for the life of me figure out how to switch to the black and white mode. Every guide tells me the same things and none of them work, the option literally doesn't exist on my Fire Stick. They should have just put it as a different episode listing.

  • sanifv11
    ⤷ sani (@sanifv11) reported

    Its like ending a movie at interval @/PrimeVideo @/netflix fix it

  • PoetAnderson182
    Pavel M (@PoetAnderson182) reported

    @PrimeVideo We're broken because you cancelled Stargate #SaveStargate

  • GreenDevils69
    CS (@GreenDevils69) reported

    @PrimeVideo #SaveStargate Or maybe my AmazonPrime is soon Broken

  • littlekwan13
    ࣪ ⋆ ♡ ℴ𝓁𝒾𝓋𝒾𝒶 ˚꩜。 (@littlekwan13) reported

    @PrimeVideo I've watched this clip for a thousand times and I am still screaming and giggling and kicking my feet and panicking about the ending. Someone help me (actually don't).

  • dmcmahon91
    David McMahon (@dmcmahon91) reported

    @PrimeVideo Yeah there are about 2 dozen pairings from Stargate that work even better

  • Ajinalta
    AJinAlta (@Ajinalta) reported

    @PrimeVideo please fix your app for Roku as it no longer continues playing a tv series I want to watch. It starts playing some other show rather than the next episode. This is very annoying.

  • NeoAeia
    NeoPass - Your Gaming Portal! (@NeoAeia) reported

    And neither is our passion for Stargate. Still waiting for you to fix that. @AmazonMGMStudio @PrimeVideo

  • GSVYouRang
    Dr Hope (@GSVYouRang) reported

    @Jack2LOneill @PrimeVideo No need to cast shade on others work.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @magicalanimaljp @magicalanimaljp We apologize for any inconvenience this may have caused you with your inquiry. Please try contacting us by following the steps below from the link we have provided. More Help > Prime Video, Amazon Music, Kindle App, KIDS+ > PrimeVideo > Live Sports Streaming Issues > More Support -Atsumi

  • jiobasha
    Kaithi (@jiobasha) reported

    It's disappointing that @PrimeVideo still hasn't provided a clear statement on HDR10+ support across devices. Customers deserve transparency. Is HDR10+ being expanded, limited, or discontinued? A simple official update would help millions of viewers.

  • wmolenzccures
    wmol (@wmolenzccures) reported

    @NASCAR @MISpeedway @PrimeVideo Prime video feed is horrible. Every week it's grainy and glitches. I have no issues with my Hulu it's only here.

  • Handenhalla2
    Handenhalla (@Handenhalla2) reported

    @Jack2LOneill @PrimeVideo The owners of media trusts probably do not think a TV show about skeptics rejecting people pretending to be gods would help right now when people are rejecting the evil of the chosen ones en mass.

  • YoursTrulyMeme
    YoursTrulyMeme🐀 (@YoursTrulyMeme) reported

    @PrimeVideo Can I please work on invincible pretty please

  • Robrech5
    Robrecht (@Robrech5) reported

    Amazon, you absolute bastards! Canceling Stargate and leaving the greatest fanbase in the dust? That's colder than a Jaffa’s loyalty! We’re out here still dialing the gate for you. Fix this ****! Jaffa Kree! #SaveStargate @PrimeVideo

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    Good to see @PrimeVideo is being a total ******* and won’t allow sign in but happily take my money. Fu king over thieving shits like this

  • KruxJacobs
    Justin Krux Jacobs (@KruxJacobs) reported

    @PrimeVideo there are huge chunks of content missing from “The Strain” series airing on your amc+/shudder network, definitely seems to be a technical issue, many online notating the same, anyone working on this?

  • old_purchase
    Old Purchase (@old_purchase) reported

    @NASCAR @PrimeVideo I can’t find this on Prime in Canada!! Help!!!