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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Colorado Springs Crashing 13 hours ago
Kansas City Sign in 13 hours ago
Hereford Buffering 18 hours ago
Lansing Crashing 20 hours ago
Dallas Playback Issues 24 hours ago
London Sign in 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Chumly_P
    Chumly Pieplate (@Chumly_P) reported

    Hey @PrimeVideo! You know that HDCP protocol? Well, I'd really appreciate it if you'd tell me how to make your technology work correctly My PC, video card, cables, monitors are all compliant, but every time the computer wakes from sleep I need to turn off monitors for 10 sec.

  • vklucky05
    Vishal Khandelwal (@vklucky05) reported

    Plz help I am unable to upgrade my prime subscription @PrimeVideo @amazonIN

  • leeburridge
    The Real Lee Burridge (@leeburridge) reported

    @AmazonMGMStudio @PrimeVideo Are they using the Stargate glitch travel through time? We would have found out if you hadn't cancelled the new Stargate series I guess #savestargate

  • Levor_Trawrence
    Levor Trawrence (@Levor_Trawrence) reported

    @PrimeVideo can we transfer money from the rocket building budget and put some in the "fix the reason why I can't rewind without triggering the same commercial block I just watched" budget

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @The_real_Karzir @PrimeVideo Fair enough. :) To be fair, the I think the first Hulk movie was terrible, but I AM glad they made it.

  • mexillentJunior
    jesus jones jr (@mexillentJunior) reported

    @Nina7Infinity @AmazonMGMStudio @PrimeVideo The Amazon writers and producers are probably gay as **** so this will probably work out better tbh

  • iam_judedavies
    Jude Davies (@iam_judedavies) reported

    @PrimeVideo @PrimeVideo I’m having issues with my account. Can’t even reach your customer care

  • nerd_cookies
    Nerd Cookies (@nerd_cookies) reported

    I had a terrible dream last night that @AmazonMGMStudio and @PrimeVideo canceled the new Stargate series. Can you imagine the fan backlash from such an unbelievably stupid decision? Stargate fans would NEVER stop talking about it. #Stargate #SaveStargate

  • AccusedScots
    Accused Scot (@AccusedScots) reported

    @UrGirl_xo @netflix @PrimeVideo The fact you’ve moved from discussing the issue to personal insults tells readers everything they need to know.

  • FollowMyBehind
    Sassy7_GeekChic (@FollowMyBehind) reported

    @PrimeVideo Huge snooze fest. Awful pacing, offensive acting, and just stale all around.

  • JustCuz55545537
    Cuz (@JustCuz55545537) reported

    @Jack2LOneill @PrimeVideo Holy ****, I totally forgot about War of the Worlds, by far the worst movie produced this decade.

  • Endeavourov1
    EndeavourInspired (@Endeavourov1) reported

    @AmazonMGMStudio @PrimeVideo For some reason my posts keep tagging the wrong accounts. But I won't give up! Twitter errors cannot stop Stargate fans! #SaveStargate

  • moze2k
    Moze2k (@moze2k) reported

    Cancelling stargate is the worst decision ever made, please reconcider. @AmazonMGMStudio @PrimeVideo #SaveStargate

  • BabiQuinones
    Babi (@BabiQuinones) reported

    @AppleTV @PrimeVideo I haven't been able to finish the Tehran series for two days. It just keeps loading every five seconds and nothing happens. I've tried everything Prime and Apple suggested to fix the problem but nothing has worked What are going to do? Thanks @AppleSupport

  • littlekwan13
    ࣪ ⋆ ♡ ℴ𝓁𝒾𝓋𝒾𝒶 ˚꩜。 (@littlekwan13) reported

    @PrimeVideo I've watched this clip for a thousand times and I am still screaming and giggling and kicking my feet and panicking about the ending. Someone help me (actually don't).

  • Eircans
    /ɛrkæns/ (@Eircans) reported

    @klivesean @mybroadband @PrimeVideo The content is okay but I get your point. For me, Disney+ is the worst. They'll eventually outprice themselves and shut down the service.

  • JayPhillip_
    Jay Phillip (@JayPhillip_) reported

    @PrimeVideo I have a problem I need customer support for. How do I do this?

  • kevp720
    Kevin Perry 💙 🖤👆🏽 (@kevp720) reported

    @alanbarcoff @SportsonPrime @PrimeVideo You're too funny and completely emotionally attached to a narrative you've already decided is true. Calling yourself a body language expert doesn't magically let you read minds. You're taking a few sec of video and inventing motives, insecurities, and secret agendas. Crazy work

  • Plankton445140
    Plankton, PhD (@Plankton445140) reported

    @Jack2LOneill Maybourne we need your help, thats how desperate we are @PrimeVideo @AmazonMGMStudio

  • _doesnotcompute
    _doesnotcompute (@_doesnotcompute) reported

    @PrimeVideo What's broken is your business model. Stop destroying classic franchises by trying to appeal to younger audiences, and bring back Martin Gero's #Stargate!!

  • sachin_dhone7
    Sachin Dhone / सचिन ढोणे (@sachin_dhone7) reported

    @PrimeVideo @PrimeVideoIN I'm facing an issue with my Amazon Prime account and haven't been able to get it resolved through regular support channels. Could you please look into this and assist me?

  • memyselfandmaga
    Nicholas Radoszewski 🍊 (@memyselfandmaga) reported

    @PrimeVideo I dont get it. Just like I dont get Canceling Stargate made by Stargate writers. In the midst of terrible tv/movies that are trashing current "cinematic universes," why are you continuing the failure trend, instead of doing something awesome? #SaveStargate

  • nebseminole
    Badseminole (@nebseminole) reported

    The only problem with @NASCAR on @PrimeVideo is there is no replay to watch. Can we get that feature?

  • YourselfSuit
    Sᴜɪᴛ 🇦🇺 (@YourselfSuit) reported

    @AmazonMGMStudio @PrimeVideo Please step up and help save minorities and marginalized shows like Stargate. We have too much crap and the good, well written, well acted, great story shows are now marginalized and are minorities. Step up and save Stargate!

  • Kevc4d
    Ginge -/Kev (@Kevc4d) reported

    @Nina7Infinity @AmazonMGMStudio @PrimeVideo A while back, Microsoft Flight Simulator 2024 had big problems. Others and I kept pestering them for a fix, their way of fixing it was just to block everybody. I expect Amazon to go down that route.

  • BigSpoonBear
    Peterhausen (@BigSpoonBear) reported

    Even @CodyRhodes managed to finish the Story... @AmazonMGMStudio @PrimeVideo sort it out and help Stargate fans finish their story.... #SaveStargate #WWE #Amazon

  • Amanda_Parsons
    Amanda Parsons (M.ED) (@Amanda_Parsons) reported

    @AmazonMGMStudio @amazon @PrimeVideo Having the OG creators of #SG1 involved will decrease the amount of toxic fan issues & because the show is meta & explores various genres it will help with the broad appeal. Ignore the stupid people.

  • HamiJeMi
    Kick Rock (@HamiJeMi) reported

    @PrimeVideo Who has watched this? Some say it's great, others say it's awful.

  • spudhawg
    Will, politically homeless once again (@spudhawg) reported

    @PrimeVideo I’d much rather have Stargate. That’s a quality franchise people actually like.

  • Survive_thriver
    Calla 💛💙 & 🖤🤍💚🍉 (@Survive_thriver) reported

    @PrimeVideo Omg this looks so good!!!! I loved her in broken on CandyJar!