Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Sign in (27%)
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Buffering (27%)
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Playback Issues (22%)
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Crashing (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Playback Issues | ||
| Buffering | ||
| Crashing | ||
| Playback Issues | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Medina
(@DannyMedina85) reported
Fix your servers @PrimeVideo !!! #TNFonPrime it’s not my internet #Chargers
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David Sears
(@DavidSears75) reported
Anybody else having picture issues with the #NFL game on @PrimeVideo?
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THEE Starfish and coffee
(@passionflower92) reported
@PrimeVideo you need to work on the audio for TNF
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Dexter1129
(@Dexter11291) reported
from
Township of Deptford, New Jersey
@PrimeVideo @chargers @Chiefs What a clusterphuck this is. I can’t access the game you xxxxxs. Wtf. I want refund on my yearly membership. don’t work. Clowns
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Philip Hamner
(@PhilipRHamner) reported
@clintashlock @PrimeVideo Hmmm. I am having no problems out here. Low bandwidth?
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Kim Golden Thoma
(@kimthoma) reported
@PrimeVideo @NFLonPrime Too bad we can’t get your app or link through @appleetv to even work
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Stimmy Turner
(@ChrisG_26) reported
@PrimeVideo fix y’all broadcast lmao
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Tyler Wallop
(@Wallop89) reported
@PrimeVideo FIX THE PICTURE
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DM(V) Fan
(@53_Guard) reported
This is actually unwatchable, fix the quality @PrimeVideo #TNFonPrime
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Thor Kupkovits
(@Thorkup) reported
@PrimeVideo @chargers @Chiefs I’m trying to watch on my Apple TV, I can watch anything else on prime video but it will not load the game. Your trouble shoooting link you post for everyone does not work.
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Tim O’Brien
(@timobrientv) reported
Networks are on watch. Quality is next level and cameras look great. Only issue, @PrimeVideo keeps freezing up on me. Anyone else? #TNFonPrime
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Zac O
(@Z_Oelrich) reported
@PrimeVideo horribly quality broadcast, lags
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Jason Birzer
(@TheLongshot2112) reported
@Gwunhar @PrimeVideo It is downright embarrassing. I probably got better quality from a tube TV.
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A. Rob
(@Allen_Robinson) reported
So far the picture quality is terrible @PrimeVideo
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Gasper Rhode
(@Gasper_Rhode) reported
@PrimeVideo the streaming quality of TNF is horrible. Pixelated AF. #TNFonPrime Put it back on network.
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Vera DiMilo
(@VeraDimilo2022) reported
@SavageAStone @NFL Why is there ****** quality on @primevideo ?
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Michelle Royal
(@mroyal01) reported
@PrimeVideo how y’all get full access to streaming NFL games with y’all BUFFERING ***? I barely watch any shows on this app bc of this problem!!
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Mike Mason
(@MASE_14) reported
@PrimeVideo fix your audio, feels like I’m watching Squid Game #TNF
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Tim Andrews
(@TimAndrewsHere) reported
Fix your app so it doesn’t stop streaming when you need to use another. What is this 2010? @PrimeVideo #TNFonPrime
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invain
(@zaynnboy) reported
@PrimeVideo @NFLonPrime why did u delete shutter island from prime video(tr) ?? u broke my heart guys. we'll watch in twitch stream with 20k viewers. So would u help us and bring it back? Until tomarrow pleaee
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Afriee
(@afriee1111) reported
Luckily I can watch on local TV FOX because the quality on @PrimeVideo is terrible. But i am on about a 30 second delay so sorry I’m advance for late celebratory tweets. #BoltUp
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Big Time, MBA
(@Trahar8) reported
@PrimeVideo your video is ahead of the sound. I thought I had drunk too much. Fix this
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D.
(@DeRonHQ) reported
@PrimeVideo Your Live stream for football is not working at all.
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Cole Akins
(@ColeAkins) reported
Picture quality is junk. And yes, I was streaming other prime videos at 4k before this live broadcast @PrimeVideo @amazon
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Phil Passen
(@PhilPassen) reported
from
Fishers, Indiana
@ByHeatherLloyd @NFL @PrimeVideo Maybe it’s the quality of your internet. Mine signal has been fine but keeping my fingers crossed.
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Kevin Burns
(@FortLax4) reported
@PrimeVideo @NFLonPrime Lol. Not working I’m just getting a spinning wheel. For the last 13mins. This is terrible!
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Jamestrickington
(@Jamestricking18) reported
@PrimeVideo fix your ****** connection
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Spencer
(@spencerb84) reported
@PrimeVideo the picture quality is suspect for the game…
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Bunk Doses
(@Bunk_Doses) reported
@PrimeVideo @chargers @Chiefs Trash broadcast. Super choppy/jumpy. Lots of people Twitter on having the same problem. Unwatchable
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jason
(@ArtOfJason) reported
@PrimeVideo you gotta fix the audio on @NFLonPrime it’s awful.