Amazon Prime Video status: streaming issues and outage reports

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
May 29, 10:30 PM GMT+5:30	0	0
May 29, 10:50 PM GMT+5:30	0	0
May 29, 11:10 PM GMT+5:30	0	0
May 29, 11:30 PM GMT+5:30	0	0
May 29, 11:50 PM GMT+5:30	0	0
May 30, 12:10 AM GMT+5:30	0	0
May 30, 12:30 AM GMT+5:30	0	0
May 30, 12:50 AM GMT+5:30	0	0
May 30, 1:10 AM GMT+5:30	0	0
May 30, 1:30 AM GMT+5:30	0	0
May 30, 1:50 AM GMT+5:30	0	0
May 30, 2:10 AM GMT+5:30	0	0
May 30, 2:30 AM GMT+5:30	0	0
May 30, 2:50 AM GMT+5:30	0	0
May 30, 3:10 AM GMT+5:30	0	0
May 30, 3:30 AM GMT+5:30	0	0
May 30, 3:50 AM GMT+5:30	0	0
May 30, 4:10 AM GMT+5:30	0	0
May 30, 4:30 AM GMT+5:30	0	0
May 30, 4:50 AM GMT+5:30	0	0
May 30, 5:10 AM GMT+5:30	0	0
May 30, 5:30 AM GMT+5:30	0	0
May 30, 5:50 AM GMT+5:30	0	0
May 30, 6:10 AM GMT+5:30	0	0
May 30, 6:30 AM GMT+5:30	0	0
May 30, 6:50 AM GMT+5:30	0	0
May 30, 7:10 AM GMT+5:30	0	0
May 30, 7:30 AM GMT+5:30	0	0
May 30, 7:50 AM GMT+5:30	0	0
May 30, 8:10 AM GMT+5:30	0	0
May 30, 8:30 AM GMT+5:30	0	0
May 30, 8:50 AM GMT+5:30	0	0
May 30, 9:10 AM GMT+5:30	0	0
May 30, 9:30 AM GMT+5:30	0	0
May 30, 9:50 AM GMT+5:30	0	0
May 30, 10:10 AM GMT+5:30	0	0
May 30, 10:30 AM GMT+5:30	0	0
May 30, 10:50 AM GMT+5:30	0	0
May 30, 11:10 AM GMT+5:30	0	0
May 30, 11:30 AM GMT+5:30	0	0
May 30, 11:50 AM GMT+5:30	0	0
May 30, 12:10 PM GMT+5:30	0	0
May 30, 12:30 PM GMT+5:30	0	0
May 30, 12:50 PM GMT+5:30	0	0
May 30, 1:10 PM GMT+5:30	0	0
May 30, 1:30 PM GMT+5:30	0	0
May 30, 1:50 PM GMT+5:30	0	0
May 30, 2:10 PM GMT+5:30	0	0
May 30, 2:30 PM GMT+5:30	0	0
May 30, 2:50 PM GMT+5:30	0	0
May 30, 3:10 PM GMT+5:30	0	0
May 30, 3:30 PM GMT+5:30	0	0
May 30, 3:50 PM GMT+5:30	0	0
May 30, 4:10 PM GMT+5:30	0	0
May 30, 4:30 PM GMT+5:30	0	0
May 30, 4:50 PM GMT+5:30	0	0
May 30, 5:10 PM GMT+5:30	0	0
May 30, 5:30 PM GMT+5:30	0	0
May 30, 5:50 PM GMT+5:30	0	0
May 30, 6:10 PM GMT+5:30	0	0
May 30, 6:30 PM GMT+5:30	0	0
May 30, 6:50 PM GMT+5:30	0	0
May 30, 7:10 PM GMT+5:30	0	0
May 30, 7:30 PM GMT+5:30	0	0
May 30, 7:50 PM GMT+5:30	0	0
May 30, 8:10 PM GMT+5:30	0	0
May 30, 8:30 PM GMT+5:30	0	0
May 30, 8:50 PM GMT+5:30	0	0
May 30, 9:10 PM GMT+5:30	0	0
May 30, 9:30 PM GMT+5:30	0	0
May 30, 9:50 PM GMT+5:30	0	0
May 30, 10:10 PM GMT+5:30	0	0
May 30, 10:30 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (32%)
Buffering (25%)
Crashing (23%)
Sign in (17%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Tivoli	Sign in	18 hours ago
San Jose	Buffering	18 hours ago
Virginia Beach	Buffering	2 days ago
Denver	Sign in	2 days ago
Atlanta	Playback Issues	2 days ago
Denver	Buffering	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

Big Dave (@Dave58Big) reported 1 minute ago
@Bgordo92 @NASCAR @PrimeVideo T-Mobile 5G is $30 a month. I didn't have one buffer like a majority of others. Get with the times and get better internet
Sean Huggins (@SeaHuggi) reported 4 minutes ago
@Bgordo92 @NASCAR @PrimeVideo I had 0 issues. Maybe you’re stolen internet isn’t as good in your mom’s basement as you think it is.
Mike Marshall (@MIKE_R_MARSHALL) reported 4 minutes ago
@PrimeVideo FIX YOUR STREAM… it’s a digrace
Rob (@DarksideFPSx) reported 5 minutes ago
@Bgordo92 @NASCAR @PrimeVideo That's an internet issue. Not Prime. I had 0 spinny *****, 0 audio issues, and not DC'd once.
Jeff Meintzer (@JeffMeintzer) reported 9 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Sounds like your internet speed, router and streaming device suck. I didn’t have one issue the entire race. The prime broadcast is fantastic. Much better than Fox and NBC
Left Turn Logic (@LeftTurnLogic) reported 10 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Boomer blaming Prime for their issues, when it's a ******* personal problem.
Lupita (@lupitaibarra25) reported 14 minutes ago
@PrimeVideo FIX IT 😩😭😭😭 i don’t like watching the game like this!! @yankees @mlb 😭😭😭
USNRET2007 (@wmfloyd43) reported 14 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Zero issues here.
Dale (@daleando86) reported 18 minutes ago
@111O1O1O11O @PrimeVideo I know what Noir means you flump I just want the option thats available to work?! Surrounded by idiots here...sooner these aliens come the better
NextGen (@NextGenReplacer) reported 20 minutes ago
@NigeYC @PrimeVideo Which might fix the broken player issue, though I have not tried that personally
T (@Buckeye102287) reported 20 minutes ago
@Bgordo92 @NASCAR @PrimeVideo That's a you problem. Get better internet.
Sean Bergquist (@SportsGuru87) reported 20 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Sounds like an internet issue because I watched it from 5pm til the Suarez interview with zero issues!
Captain Chris Toppings 🎣 🦆 🏁 (@MrToppings) reported 25 minutes ago
@familybaptisttn @NASCAR @PrimeVideo I had zero issues. Must be peoples connections
Michael England (@Paragon_MKE) reported 26 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Sounds like you got ****** Internet. Better picture quality than Fox has had all season
Bill Bradley (@WPBradley) reported 26 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Never had an issue. More than likely its your internet connection.
Hellphish89 (@hellphish89) reported 26 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Yea, the picture quality was REALLY weird. Like a 90s era race.. Super strange.
Mattdormayne (@Mattdormayne) reported 27 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Het off that wal mart WiFi. I had no issues
🦋 (@gracesaggie) reported 29 minutes ago
@daeneryscult @PrimeVideo another terrible fandom but at least they pretend to like the female leads more than the male ones while they fight with each other ig😭
DestinyCaptain - Human of Earth (@DestinyCaptain) reported 32 minutes ago
@ThatChrisGore @The_Epic_Mike Wish I could have watched it in Black and White. But @PrimeVideo botched it in the App. Some users can see it either way. Others can’t. The default IS NOT the Black and White version as it should be. The default version is color. Some are able to work around it. I wasn’t.
Robert Kennedy (@LegendOfRobertK) reported 33 minutes ago
Why is it that I pay for ad free on @PrimeVideo yet I still get ads? Is the ad free payment broken?
Mike Turner (@mrtgamer) reported 37 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Glad I wasn't the only one with that problem
irie_ (@irie_inc) reported 37 minutes ago
@PrimeVideo Multi billion company and doesn’t have a ******* quality control department. Fix the damn color option.
B. (@branahn) reported 38 minutes ago
@PrimeVideo Terrible final season.
ANeff Photography (@ANeffPhotos) reported 43 minutes ago
@familybaptisttn @NASCAR @PrimeVideo That’s a you problem, not a prime problem
Brig (@_briggs___) reported 46 minutes ago
@Jordan4hunnid__ @WNBA @PrimeVideo They literally haven’t played 3/4 worst teams in the standings right now
Six Time (@Six_Time6) reported 48 minutes ago
@Bgordo92 @NASCAR @PrimeVideo I had no problem's with it
Saurabh Dandriyal (@C_Quence_) reported 51 minutes ago
Dear @PrimeVideo @PrimeVideoIN can you please fix Spider-Man noir for the ios too , for ***** sake first of all you give us ads and now I can’t even watch it in black and white on my Mac mini so kindly fix it.
deanalliecat66 (@starrygalx1s) reported 55 minutes ago
@tryquinn got their baby's back from @PrimeVideo post just from an hour ago. Help 😭😭
Kyle Markowitz (@IAMKM85) reported 55 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Had zero issues, your watching experience is based off your internet connection. If they watched it im sure they wouldnt have a problem, they most likely have the best there is to offer.
deano (@dal1972a) reported 60 minutes ago
@AmazonUK @PrimeVideo can you fixthe glitch on spider noir as the colour options are not working. The options come up but you cannot choose anything