Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (32%)
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Buffering (24%)
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Crashing (22%)
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Sign in (19%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stirling |
Buffering | |
 Venice |
Sign in | |
| Edinburgh |
Crashing | |
| Chicago |
Crashing | |
| Somerville |
Sign in | |
| Derby |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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It’s The Sean Of A New Day🌊
(@HistoryisFun123) reported
@PrimeVideo any word when you’re going to fix the app for Roku? My prime channel has been down for 12+ hours so far.
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Colby Knight
(@Colby_Knight) reported
@iamdavidlittle @PrimeVideo Barney understands your issues. He’s been there.
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My Monkey's Mom
(@mymonkeysmom) reported
@SkateCoach11 @crazyandy84 @PrimeVideo So I had to remove the channel and reinstall it, using the instructions (sign in to Amazon and enter code). Now it works
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City VIP Concierge
(@CityVIPConcierg) reported
@PrimeVideo Last few days Prime Video has not been working? Says: Problem occurred. We're unable to load the page. Go to Home or close and reopen thee Prine Video app to retry Nothing is working?
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debbiestairaz
(@dstair1) reported
@PrimeVideo I would love to watch but you are down, Netflix is working fine but every time I try to start a Prime Video it takes me back to home page🧐 Fix please!
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Justin Webb
(@jmwebb22) reported
@ThomasSheehan2 @AmazonHelp @PrimeVideo Same issues. First time ever with Amazon (also on roku).
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Brian Brackeen
(@code_poet) reported
@PrimeVideo is there any way to stop the trailers / previews between episodes? It is so annoying. Used to once in a while. Lately it is every single time. Can you help here
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MTU WA NDUTHI
(@manarealdondada) reported
@PrimeVideo My firestick entered a permanent bootloop please help.
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k a l i y a t e s
(@kaliYATES) reported
@Lizard24840843 @SHO_Homeland @PrimeVideo Carrie is the worst haha
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HotPanini
(@HotPanini1) reported
@steamyreyvaughn @THR @PrimeVideo Really hope this works, but will believe it when I see it. Having talent trying to get out the door to the next thing doesnt always maintain quality (ex: GoT)
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JoseMonkey
(@josemonkey) reported
Looks like @PrimeVideo on @Roku is having issues this evening. I see others tweeting about it also. (Amazon support, don’t @ me with a link to “troubleshooting” and telling me to check my network settings or “sign out and back in” - just go fix it.)
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Simoncine
(@Darwiniancat) reported
@NicoRizo @THR @PrimeVideo Yeah let's target Malia Obama, who surely doesn't work hard and definitely doesn't have any talent - because of who her parents are. Get a grip.
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Andrew Seligsohn
(@CompactPrez) reported
@PrimeVideo I'm trying to watch UEFA Champions League matches, and it's not working. I have a @cbsaahelp subscription, but the matches on the Prime Video site aren't loading correctly. Any suggestions?
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Scott Fitton
(@Scotty_Fit) reported
Hey @PrimeVideo, any reason you decided to block Blue's Clues from the Kids profile? Adult profiles? No problem. Have at it. But kids? Apparently too gritty.
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P☕trizia ∞ 🍑
(@PatriziaAngel) reported
Alana: You really think Abigail Hobbs helped her father kill those girls? Jack: I think it’s a possibility that needs to be ruled out. If Abigail didn’t help her father, maybe she knows who did. #Hannibal 🔪 #HannibalDeservesMore 🙏 #Hannibal2021 @netflix @hulu @PrimeVideo
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beverly burke
(@samskaraburke) reported
@PrimeVideo @salmahayek Worst movie in a long time. Shorty writing, nonsense filming. Did you guys need a boat or another house? ****.
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Beth 💙
(@_eliza_BethS_) reported
@_IanLyon @vvveracruz @PrimeVideo The problem is the Apple TV tbh
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Buddy
(@rschmot) reported
@PrimeVideo For some reason my Prime Video on my TV doesn't work. I've deleted the TV app and reinstalled it and still I get nothing when I try to play a show. Can you help?
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(((Beer Rabbi)))
(@BeerRabbi) reported
@PrimeVideo @BritBox_US, as these problems happen with increasing frequency, I want to point out that we are paying monthly fees to have access to these episodes which are available online through non-legal sources. Your service is falling behind people that are giving it away.
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PK Bartley
(@dark_horse23) reported
@PrimeVideo @salmahayek Salma Hayek is a great actor but Bliss is an awful movie, one of the worst ones I’ve ever seen.
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Mikael Williams
(@FreeWillie21) reported
@bertsplacehome @PrimeVideo As long as whitey comes out looking terrible the woke crowd will dawn all over it.
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Ts
(@ThomasSheehan2) reported
@AmazonHelp @PrimeVideo any reason Amazon video app won’t work on Roku right now?
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Akini
(@IHeartIdol) reported
@PrimeVideo @TheRealEliGoree @ONIMfilm Maybe I can watch this when I'm not drowning in work.
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Dan Oertel
(@DanOertel) reported
@PrimeVideo App keeps crashing on Roku stick and iPhone. Widespread issue?
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jorge castro
(@soapgut) reported
@PrimeVideo @salmahayek Terrible movie
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shotbylexi
(@lexxiuh) reported
@PrimeVideo please fix your app on roku devices. 😩
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Andrea
(@SkateCoach11) reported
@Rex23Spino @IngdMnl I saw @PrimeVideo try to blame a user for their own technical problems.
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Aimee Johnson
(@realamyyy) reported
@PrimeVideo Can you guys maybe fix Amazon prime video so it works and we can watch the streaming service wee are paying for? Thc
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Patricia L Vanover✝️🐈🏎
(@plvanover88) reported
@vinegardog1 @farscape @PrimeVideo The guy is just one big sap over Aeryn. And then his heart is broken again.
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Pamela Friggy
(@PFriggy) reported
@PrimeVideo fix the app. I wasted a half hour of my life trying to watch a show tonight, and I'll never get that half hour back. Still unable to watch, which is unacceptable.