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Amazon Prime Video

Amazon Prime Video down or not working? Problems, status and outages

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 5% Video Quality (5%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Freer Buffering 2 hours ago
Township of Evan Playback Issues 2 hours ago
Oxford Playback Issues 3 hours ago
City of Westminster Sign in 4 hours ago
Edgware Playback Issues 7 hours ago
Baltimore Playback Issues 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Ryan_Means10
    Ryan Means (@Ryan_Means10) reported

    Why can I play episode 2 of rings of power but not 1? @PrimeVideo fix it!!

  • Xclusion29
    Doug S (@Xclusion29) reported

    @PrimeVideo you were 3 minutes late on airing #LordOfTheRings. Another broken promis by @amazon just like your 2 day shipping.

  • rosas_julio5
    Julio (@rosas_julio5) reported

    @LOTRonPrime @PrimeVideo 0 knowledge of the work by the creators and actors. 0 respect for Tolikien and his true fans.

  • IDegoUGH
    Duh (@IDegoUGH) reported

    @grahjoy @LOTRonPrime @PrimeVideo Yeah nothing to do with Tolkiens actual work. You'll be fine. I mean that literally, this is dumbed down fanfiction you'll be able to understand easily.

  • AnUnabashedNerd
    Jackie Talks Nerdy #MiyagiFang4Life (@AnUnabashedNerd) reported

    Can anyone else not play ep 1 of #RingsOfPower? It automatically wants to play ep 2…Fix it, @PrimeVideo!!!

  • LastAcc62352584
    LastAccount (@LastAcc62352584) reported

    @PrimeVideo if you have two episodes each over an hour long, why not release them now? Some of us have to work tomorrow!

  • joelle_truax
    Joelle Truax (@joelle_truax) reported

    @coolbird82 @PrimeVideo Same here! Last week it was late to be added too. I pay for it to avoid issues like this.

  • muniz5150
    El yeezus (@muniz5150) reported

    Dearest @PrimeVideo I’m trying to enjoy #TheRingsOfPower but the site crashed. Very disappointed. This issue should have been accounted for.

  • K1ngSh1t47
    Mark (@K1ngSh1t47) reported

    Hey, @PrimeVideo @amazon your first episode of “Lord of the Rings: The Rings of Power” is not working. I repeat, it’s not working. But hey, the second episode works! Good one @PrimeVideo

  • MasonMylesTM
    Mason_Myle5 (@MasonMylesTM) reported

    @DreamingInStarz @PrimeVideo Same here like WTF. Thought I was the only one with this issue until i saw this tweet

  • StreamingThis
    StreamingThisWeekend (@StreamingThis) reported

    Amazon's Rings Of Power is streaming early, check your #PrimeVideo login

  • rosas_julio5
    Julio (@rosas_julio5) reported

    @LOTRonPrime @PrimeVideo You can say that the frames and the visual quality is impeccable... and yes. But more than that nothing. 0 adaptation to the original work 0 to do with the lord of the rings, it's not the lord of the rings, it's just the brand to sell the product. 1/2

  • OP_OPossom
    OPessimistic oPossum (@OP_OPossom) reported

    @PrimeVideo please please please let us download the old version if the Android mobile ap. The new version is laggy garbage. I can barely watch it. It's not my connection, I downloaded the episodes. Talking broken audio and like 10 frames per second. Please... The old version.

  • littleqtb
    Vikki H (@littleqtb) reported

    @netflix trying to watch @swatcbs but it’s hard to know what’s going on when there are no translated subtitles for the parts spoken in Spanish. @PrimeVideo never has this issue.

  • undersucked
    average commenter (@undersucked) reported

    @PrimeVideo @LOTRonPrime not working you *********

  • TypoToo
    Mason (@TypoToo) reported

    @PrimeVideo Really not good at all. Barely watchable. Terrible script and pacing. By the time you get to the big twisteroo ending it’s a total wfc

  • Chadbti
    Chad (@Chadbti) reported

    @DreamedOfMagic @PrimeVideo I'm getting the same error

  • apowe003
    Andre Powell, CPA (@apowe003) reported

    @PrimeVideo Looks awful

  • littleqtb
    Vikki H (@littleqtb) reported

    @netflix trying to watch @swatcbs but it’s hard to know what’s going on when there are no translated subtitles for the parts spoken in Spanish. @PrimeVideo never has this issue.

  • hawksurfs
    ghawk (@hawksurfs) reported

    @PrimeVideo Terrible movie

  • KrishmrW
    Cederberg (@KrishmrW) reported

    @PrimeVideo Thanks for instantly locking me out of my brand new account, charging me for the subscription, and then forcing me to sign in to my account in order to get in contact with support staff. Wonderful system, makes total sense to have it that way. 6/5 stars.

  • NadlerJanet
    Janet Nadler # MAGA (@NadlerJanet) reported

    @PrimeVideo Shalom Tango is derisive of Hassidic Jews. It is the most awful and disrespectful movie I have seen on Amazon Prime.

  • iReubenSmith
    Reuben Smith, LPC (@iReubenSmith) reported

    Sitting down to watch @PrimeVideo #RingsOfPower - it begins with the trailer? Really? Took a while to load. Wondering if their servers are getting overloaded. I hope it’s good. More to come…

  • Cliff8ooth
    Cliff Booth (@Cliff8ooth) reported

    @PrimeVideo Still can't get into the same vibe as the original and I really dont think I ever will. And the people's colors are really not the issue here at least not for me, it's about the cast. The entire cast is too prosaic, tasteless and raw as in Netflix poority and amateurity.

  • Cliff8ooth
    Cliff Booth (@Cliff8ooth) reported

    @PrimeVideo Still can't get into the same vibe as I did for the original and I really dont think I ever will. And the people's colors are really not the issue here at least not for me, it's about the cast. The entire cast is too prosaic and uninspired...tasteless and raw.

  • ryanstrug
    Ryan Strug (@ryanstrug) reported

    I was just hoping the new LotR show is not libtard or corporate, but after seeing the alleged intro, whether the show can even meet mediocre quality is genuinely in question. @PrimeVideo @LOTRonPrime

  • aburtonky
    Andrew Burton (@aburtonky) reported

    Yo @PrimeVideo I’m praying you and @awscloud are prepared for the onslaught of us who’re about to use your terrible video app for the first time. Hoping #RingsOfPower is worthy of $1Billion! #MiddleEarth #SecondAge

  • erinmcgoff
    Erin McGoff | Director & Content Creator (@erinmcgoff) reported

    @PrimeVideo there's a glitch with @MAFSLifetime ! it goes from episode 18 to 20. We're missing episode 19! Please upload the world is going to end

  • i_am_viron
    kalpesh (@i_am_viron) reported

    @DreamingInStarz @PrimeVideo Same problem.

  • khop1987
    Karen Hopkins (@khop1987) reported

    @PrimeVideo I’m not able to play rings of power episode 1- I think there’s an error in your end…