Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Denver |
Playback Issues | |
| Laredo |
Crashing | |
| Manchester |
Crashing | |
| Perryville |
Playback Issues | |
| Fernandina Beach |
Sign in | |
| Eugene |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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NUFCnews
(@nufcnewstoon) reported
@IsaacHayden65 @PrimeVideo Still having problems Isaac?
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Esperi
(@esperi1974) reported
@PrimeVideo unable to view anything, error code 6085.any ideas?
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michael gilchrist
(@mgilchrist69) reported
@IsaacHayden65 @PrimeVideo At least you can get on, feckin error code!!! @primevideouk
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bluegeorgia
(@shadtree) reported
@PrimeVideo Not very happy with #AmazonPriveVideo right now. I am getting an error code 6085 and can get no help in resolving it. I am paying for a Prime membership and should get better service than this.
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I love tacos
(@rridebikes) reported
@PrimeVideo How about you just fix error 6085?
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Paul Collingwood
(@83Colly) reported
@IsaacHayden65 @PrimeVideo Sound out of sync on tv, won't work on PS4, picture horrific through Virgin Media box. Glad I'm only on a free trial.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
***** sake @AmazonHelp I’m trying to watch the football on @PrimeVideo and it just says error code 6085 on the screen? Why???
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Gary Higgins
(@garydhiggins) reported
@geordiegal07 @IsaacHayden65 @PrimeVideo Same on mine, got it on the laptop but the app on TV won't work
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Hannah May
(@Hannah_May_UK) reported
@MissUNOwen1 @PrimeVideo Same here. They seem to be responding to people like it's a problem on our end when if they're trending and same 6085 error code for lots of people so it's obviously their issue to fix. 🤔
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Katie Charles 🦧
(@_katie_c) reported
@IsaacHayden65 @PrimeVideo Won't even open amazon prime, loads of error messages 🥺🥺🥺🥺
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Steven Ricalton
(@StevieRics) reported
@stevengoica83 @PrimeVideo Error 6085 and no signal after a feedback noise... Radio 5 it is just like the old days
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brandon
(@BrandonMck1) reported
@PrimeVideo are you going to have your shitty servers fixed any time this evening? People have been reporting issues for hours and nothing.
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Gemma
(@gem02) reported
@Chris_tuffer @PrimeVideo Same problem on smart TV - waiting to hear from customer support... guess it might be a bit of a wait!
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Aiden
(@aidenheath) reported
@kingkaifc @PrimeVideo Whaaaaat. Through the app?? Mines not working at all! I’m on a dodgy stream now but it’s awful
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SUPGlobal
(@SUPGlobal) reported
@PrimeVideo got Error Code 6085 on my TV - Netflix is working so it’s not the networks, loads of people posting about this #hustonwehaveaproblem what’s going on?
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Gatesey
(@Gatesey14) reported
@shaqlockholmes @AmazonHelp @PrimeVideo Went off for me right before kick off and I’m now looking at a error aswell not the match
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HiCo
(@High_Command) reported
@Chris_tuffer @PrimeVideo Same error on my tv.
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Jason ⚒
(@JasonS281) reported
@MissUNOwen1 @PrimeVideo They keep saying use the troubleshooting page, but maybe they should as it's a problem their side
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Rob Weaver
(@robweaverwm) reported
Well this isnt good. Error code 6085 or 1060 for 10 mins now. Not overly bothered. Killing time between cricket and Im a Celeb but lots if games to come in next month #CRYNEW #PrimeVideo
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Thomas Wilson
(@penguinrockso) reported
@PrimeVideo getting error 6085. Two questions 1) what is your problem and 2) do you think you are a better dancer than me?
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Michael Vazquez
(@MichaelV11391) reported
Amazon Prime is working fine on my iPhone but not on my smart tv, it keeps showing a message with the error code 6085. I see that many are experiencing the same issues because thank God I wasn’t the only one, it was driving me nuts and insane. Fix this @PrimeVideo!!!!@AmazonHelp
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Tim Goalen
(@TimG1979) reported
Error 6085 and 1060 trying to watch the football via @primevideosport on Samsung smart TV and xbox. What's going on @PrimeVideo @AmazonHelp ?
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Annemarie Lopez
(@TWAnnemarie) reported
@AmazonHelp @PrimeVideo on the up side seems I’m not alone- a lot of people getting Error code #6085 - I’m not trying to watch the football, just a movie, but still annoying!
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JayTee
(@JT71892711) reported
@IsaacHayden65 @PrimeVideo Error code 6085 on mine 🙄
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caitlin
(@caitlinjkiffx) reported
@PrimeVideo all I want to do is watch greys anatomy and you pull an error 6058
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Lloyd
(@LaughOutLloyd) reported
@AmazonHelp #PrimeVideo on the Apple TV App is not working. Keep getting Error Code 6085. Apps on my iPhone and iPad are working just fine. No error codes.
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Paul Carter
(@PaulCarter1962) reported
@PrimeVideo @primevideosport #Error6085??????????? FIX IT Please Doesn't help that none of your forums to answer this question are working either!! #AWS my arse
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Nick Ingram
(@NickFOH) reported
Terrible sound for this match. No excuse at all - it’s not a technical fault, it’s just really poor mixing. Again and again. Sort it out, it’s really not difficult. #AmazonPrime #PrimeVideo #CRYNEW
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John Seymour
(@johnseymour4) reported
@IsaacHayden65 @PrimeVideo Awful had the game on then stream cut out and went back to the start of the intro from 19:30hrs. Now no access to TV app... awful will cancel subscription if this is what next month offers 🤬
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Regy💛💛💛
(@starrrways) reported
Fix it @PrimeVideo!!!!! #error6085