Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (27%)
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Playback Issues (22%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston |
Playback Issues | |
| Phoenix |
Buffering | |
| New York City |
Crashing | |
| Thousand Oaks |
Sign in | |
| Richmond |
Sign in | |
| West Fargo |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Crane
(@Nichola10104726) reported
@PrimeVideo Nobody needs that kind of corporate help.
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R3CLUS3
(@R3CLUSIV3) reported
@PrimeVideo Borat is the worst attempt at comedy I’ve ever seen
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Vonalina Cake
(@VonalinaCake) reported
Hey @PrimeVideo I'm still having trouble watching I Care A Lot as the audio description seems to be jammed on for this title. You said you'd sort it but it's still doing it. I want to catch this before my cancelled membership goes.
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MagFeed
(@MagFeed_) reported
@mahphkn @PrimeVideo This sadistic egotistical mother ****** had some serious ****** up mommy issues...
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Jayne Robinson
(@lothstreams) reported
Yo @virginmedia you gave me a 12 Amazon prime code with my contract renewal. But it says the code has already been used. @PrimeVideo says to contact you as the code issuer... any help?
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Gustavo Lequerica-Calvo
(@gusspeaks) reported
@JustCliff_ @PrimeVideo I watched Little Witch Academia out of nostalgia on the Worst Witch
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Alex Klocke
(@alexklocke) reported
@DanBarreiroKFAN @PrimeVideo Not gonna work
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Michaella Lynn
(@MichaellaWilli3) reported
We’ve got a million different streaming services but none of them have A Cinderella Story with Hillary Duff @netflix @hulu @PrimeVideo I’m looking at you to fix this 😒
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GoodWeedHunting
(@QuidRango) reported
I dont know when it'll happen and I don't know how it'll happen but I know I'm going to work with @donaldglover and @PrimeVideo "I KNOW I AM" again by heart
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Ned Griffin
(@Ned_Griffin) reported
The problem with the home screen, for me, on @PrimeVideo and @Chromecast With Google TV is that you are forced to view whatever these companies want you to view. You might not like the image. This why an alternative launcher can really simply things for you. @android TV is fine.
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Tamara
(@_TamaraC_) reported
@PrimeVideo hi I’m trying to cancel my STARZ subscription but it’s not showing me an option to cancel under “manage subscription”. It renews tomorrow (March 1st) and I no longer want it. Please help @amazonca
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Harrison Burger On Rye
(@0_awareness) reported
@PrimeVideo "Disrupting is in our DNA" That's a terrible tagline from many angles...
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Joanne W
(@virtual_joanne) reported
@PrimeVideo anyone else having issues playing Fridays HBO/"Real Time with Bill Maher"? I have to watch @HBO through Prime, but I can NEVER watch it on Friday nights, its not available on Prime, which pisses me off. I usually watch on Sat; its Monday and I still can't watch it.
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Vishwajeet Deshmukh
(@VishwajeetD5) reported
I watched "The Broken Heart Gallery" on @PrimeVideo, although the concept is age-old, the plot is weak to its core. Can Romance Comedy even progress without the traditional view to it? Changing the races in the same old plot doesn't bring anything to the table.
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Hariharan (DC & Snyder Fan)
(@DCSnyder5Fan) reported
@Itssan17 Worst way to release it in india... 99% people will not use that bookmyshow steaming.. Why not a traditional limited theatre release.. Or better streamings like @NetflixIndia or @PrimeVideo
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WW🌼Reunite Families💔vote BLUE!
(@BeKindOkk) reported
@PrimeVideo I am having trouble viewing a video on hbo Max
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TheAceBarracuda
(@TheGamingBarra1) reported
@amazon @PrimeVideo @AmazonStudios Amazon literally stole a lot of money from and when you try to use the Amazon help they literally never respond.
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michael
(@LemonKomaeda) reported
@PrimeVideo HELP
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☠️ Missy ☠️
(@SOK_MEL) reported
It's been three weeks and still haven't had any help from @amazon. I am at the point of seeking legal counsel. My Kindle Books, @audible_com books, @PrimeVideo purchases have not been transferred to my new account as well as my Prime membership that I pay yearly might I add.
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copycat killer
(@Shark_Cuban) reported
@amazon @PrimeVideo @AmazonHelp you guys have so much freaking money. How is prime video still the worst looking streaming service?
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Ruby Frampton
(@RubyFrampton) reported
@hayuhelps @PrimeVideo 2nd week in a row I have an issue with RHOA?! I’m getting a ‘something went wrong’ message when I try to play it 😭
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wendy goldman
(@wendygoldman18) reported
@PrimeVideo Worst movie
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Ed Gallagher
(@ejgallagher1) reported
@PrimeVideo @richardpryor This was an awful movie. And we were so damn excited about the possibilities.
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(((Roopstar21)))
(@roopstar21) reported
Steve Fulcher should have gotten a medal for his great work but got the shaft instead! Shame on the U.K. police services! @PrimeVideo #HowToCatchASerialKiller
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Brian Vaxter
(@BVAX) reported
I was watching a show on @PrimeVideo for free. I guess yesterday was the last day. Now they wanna charge me to rent or buy. I already have a monthly fee and they want more?? Awful 😞
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Aubs
(@AubreyShh) reported
@PrimeVideo That was literally the worst borat but ok
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******
(@Asshat87976036) reported
@samanthamarika1 @PrimeVideo Only when they help their communist agenda
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(((TheFaust)))
(@FaustMN) reported
@PrimeVideo why don’t fast forward and rewind work properly any more? It only goes 15 seconds!
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(((Beer Rabbi)))
(@BeerRabbi) reported
@BritBox_US @PrimeVideo Hey guys, broken record here. Monday's episode of @bbceastenders still hasn't been posted for Prime BritBox users in the US. And again, there is an illegal upload of the thing on YouTube that's been up for at least two hours. Why am I paying you guys?
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Shahd Kamal
(@Summer_1883) reported
@PrimeVideo hello I'm trying to activate my prime gaming account but it's not working