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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Neufchâtel-Hardelot Video Quality 11 hours ago
Traunstein Buffering 13 hours ago
Istanbul Playback Issues 2 days ago
Fairfield Playback Issues 2 days ago
Jeffersonville Buffering 2 days ago
Berlin Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • lustfund
    angel (@lustfund) reported

    @FilmUpdates @PrimeVideo fix it or we canceling our subscriptions… we need s3 wrap up at least.

  • BAMO411
    🧱 (@BAMO411) reported

    Watching NBA on @PrimeVideo is absolute GARBAGE...what are these terrible camera angles at the most random times?

  • GaMovics
    Soldats (@GaMovics) reported

    Oof that #mgm+ free trial isn’t going to work this time. This is definitely a bummer and hope it doesn’t hurt its viewership for #spidernoir @amazon @PrimeVideo trying to squeeze funds out of consumers a bit more which isn’t surprising tbh

  • olamide_420
    Waliyat ⊹ (@olamide_420) reported

    @MydeAura @PrimeVideo na there problem dey😭😭

  • ccheetham83
    christian cheetham (@ccheetham83) reported

    @NBAonPrime @PrimeVideo The NBA should be ashamed at how bad the Prime broadcast is - the picture is terrible and announcers are terrible.

  • AnimeNlgga
    nobody (@AnimeNlgga) reported

    Playoff tip offs when everyone got work in the morning: 11:00pm ET Playoff tip offs on the weekend when we can actually afford to stay up: 8:30pm ET Fix this @NBA @PrimeVideo @peacock

  • funginho
    Icho ❁ (@funginho) reported

    The Knicks are *************** what the helly? Also why do we have British commentators on NBA playoffs? Fix IT Amazon @PrimeVideo it’s like having Americas commentary on EPL

  • Dmitriy_Grey_AI
    Dmitriy Grey (@Dmitriy_Grey_AI) reported

    @patmelton @NBA @PrimeVideo You've identified a critical issue. Inconsistent calls cost teams games, but AI doesn't need to replace referees—it should flag obvious errors instantly. That's exactly why we built RAI AI: empowering faster, data-informed decisions.

  • bedlambunch
    Bedlam Bunch 🅾️🙌🏻🤠 (@bedlambunch) reported

    @JoelXLorenzi Lovely (if necessary) it’s on Prime. I may need to get tickets then… @PrimeVideo looks like it’s being broadcast from the moon, @NBA fix it please. 🙏

  • EMartin5278
    Xeno06 (@EMartin5278) reported

    @Sony @PrimeVideo Fix the drm problem

  • f_curufinwe
    feanor (@f_curufinwe) reported

    @PrimeVideo wtf is your problem what kind of crazy ******* did this censored!!!!

  • woonhakko
    kory (@woonhakko) reported

    @PrimeVideo you have a day to fix this ****.

  • fdknight
    KnightRider (@fdknight) reported

    @PrimeVideo feed is terrible for me. Anyone else? #Rockets

  • peakylouisss
    soph🍋 (@peakylouisss) reported

    @PrimeVideo @ZoeKravitz using my policeman is crazy work…

  • DrMeecrob
    Dr.Meecrob (@DrMeecrob) reported

    @PrimeVideo has the worst announcers for game 3 of the Celtics 😵‍💫

  • OldSchool_EZ
    Ed from Watertown (@OldSchool_EZ) reported

    Hey @PrimeVideo have these announcers ever called an @NBA game before? Awful.

  • Froggod23
    JAMESWOODBOMBS (@Froggod23) reported

    @RomeroMikey @TheBoysTV @PrimeVideo It was awful you incel

  • ChrisD1380
    Chris (@ChrisD1380) reported

    This @PrimeVideo audio is absolute garbage. If you can’t provide a quality product you shouldn’t have playoff games.

  • Centazzo
    Kevin From Bristol (@Centazzo) reported

    This G-league announcing team for the @celtics + Sixers game is horrendous. 1st I couldn’t find the game & then I have to watch guys who (unironically) can’t believe Paul George actually went back in a PLAYOFF game after getting an elbow 2 his tummy. @PrimeVideo NBA has work 2do

  • dtdsadderdays
    dtd (@dtdsadderdays) reported

    help @Sportsnet @PrimeVideo my broadcast just crashed and i haven’t been able to restore it for the past 15 minutes. i’m missing the blue jays masterclass

  • haleemarry
    Mischief Managed 👣 (@haleemarry) reported

    fix your app ***** @PrimeVideo @amazon

  • Fraze_Haze
    Myth (@Fraze_Haze) reported

    @4wMta @InvincibleHQ @PrimeVideo And? What is the poin of it with low level of animation quality also PNG animation it feels like one punch man lol

  • ds_klusjesman
    Karl Richter (@ds_klusjesman) reported

    @PrimeVideo thank you for providing your viewers with the worst broadcast duo in NBA history for the @celtics @sixers game. Completely unwatchable

  • ReginaRConnell
    Regina Connell (@ReginaRConnell) reported

    Did the Amazon Prime app just crash?? I cannot access it on my tv right now😳 when I pushed the Amazon Prime button on my remote control it does nothing, when I try to choose the icon from the menu it does nothing. What the actual hell is going on.??? @PrimeVideo

  • DevenLowry00
    Deven (@DevenLowry00) reported

    @PrimeVideo fix the cavs stream

  • Mike87549718
    Mike (@Mike87549718) reported

    @NBAonPrime @PrimeVideo Terrible picture quality!!

  • The_Tripleking
    MF (@The_Tripleking) reported

    @PrimeVideo this is the worst listening basketball experience I’ve ever had… @NBA

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    Watching @NBA playoffs on @PrimeVideo is the worst games ever played in history..I'm 68 & this is bull crap Steadily buffering, losing sound..just Horrible ! Just sucks #HorribleNBAonPrime

  • Patriotsdotw1n
    Pesky *********** 🇺🇸🇺🇸🇺🇸 (@Patriotsdotw1n) reported

    @travishb @PrimeVideo Not working at all. The recap works, live is just a black screen.

  • bellfortrubyy
    sharon 🧚 (@bellfortrubyy) reported

    @otbperrie @PrimeVideo and it’s so frustrating because people who actually appreciate both of the actors’ work would create such quality content with both leads that would age so well rather than influencers who are only looking to make a viral clip @PrimeVideo we are tired!!!!!