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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Orem Playback Issues 8 hours ago
Plymouth Playback Issues 9 hours ago
Roseville Sign in 11 hours ago
Springfield Crashing 11 hours ago
Budapest Sign in 15 hours ago
Fair Oaks Buffering 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Emilio_Anthony_
    Emilio (@Emilio_Anthony_) reported

    @PrimeVideo Why do I have audio for the Yankee game but staring at a black screen?!?!?! @JeffBezos @amazon Fix it you cowards.

  • its_johnboyy
    𝓙𝓸𝓱𝓷 (@its_johnboyy) reported

    @VintageJoyUK @PrimeVideo @HBO Sorry if this doesn’t help, but it is available on the Max App direct. Just download it to your device and sign in.

  • MorningJoeFan
    NoMorningJoeFan 🇺🇸 (@MorningJoeFan) reported

    @PrimeVideo @TheMasters @SportsonPrime Hire somebody competent to fix your sound!

  • TheeMightyyThor
    Ya boi (@TheeMightyyThor) reported

    @PrimeVideo @NBA fix the buzzing sound please. #Spurs #Nuggets

  • RandomParkShots
    Random Park Shots (@RandomParkShots) reported

    @GuzKhanOfficial @rizwanahmed @PrimeVideo You cry about the work **** but use the word Brit, both are a shortened version of the country of origin that has typically been used in a derogatory way for a long time Start being better

  • Cooky_myster
    cookie (@Cooky_myster) reported

    @PrimeVideo what’s up with changing the air time for the new ep of invisible I stayed up for Jack **** I gotta work tomorrow who the hell is up at 3 am

  • _Steve_B_
    Stevø (@_Steve_B_) reported

    @38Games0Defeats @PrimeVideo @primevideosport I ended up rebooting my router a couple of times but the issue was with them all along!

  • commentiquette
    Comment Etiquette (@commentiquette) reported

    @JamieKennedy @primevideo Bro this is the worst ad I've ever seen for anything. You could have posted ******* and a link to the amazon page and more people would click on it. And then they'd realize you're selling each episode for a dollar and **** off. That's the real thing that offends me in all of this. You’re charging a dollar per episode for JAIME KENNEDY?? Dude no one wants to pay a dollar an episode for Jaime Kennedy. Jaime Kennedy should be free. A dollar per episode what do you think we’re ******* stupid? How dare you. You gotta do better than this if you think you deserve my dollar. Here lemme show you something about advertising [AD BREAK] Yeah you see that's how you advertise, Jamie Kennedy you ****** baby killing atheist ******. And I still can't believe you called Erica Kirk a bad mom. Shame on you.

  • essdmilly
    John Jameson (@essdmilly) reported

    @PrimeVideo @TheMasters @SportsonPrime As terrible as Shane Bacon is, it's nice not hearing the piped in birds

  • 215_AphillEated
    Jamie Ricky (@215_AphillEated) reported

    @PrimeVideo I’m streaming The Pitt on your platform. Every time I press skip intro, it skips straight to the end of the episode. I redownloaded the app as well and the same issue persists.

  • TomTheSpursDude
    TTSD (@TomTheSpursDude) reported

    @NBAonPrime @ReignofX_ @PrimeVideo I like the fact that he needs a horse to help him get away from Victor Wembanyama, why can’t he just do it with his own two legs? 😭😭😭

  • nekech52
    Nikolay (@nekech52) reported

    Modern software quality: decided to watch supernatural series on #primevideo. Started from 1.1 episode, but every time I open app, #amazon suggests to watch 2 season, no answer why.

  • QUASHAUN104
    QUADAWG (@QUASHAUN104) reported

    @PrimeVideo @InvincibleHQ please fix thragg. He does not look like the intimidating final boss he's supposed to be. In the comics he looked badass but here he just looks... Idk lol

  • justice_Rah
    JusticeForEverybody (@justice_Rah) reported

    @JamieKennedy @PrimeVideo No one cares coz your acting skills need more training. Work on your expressions and the way you annunciate. Dialogue delivery is also poor.

  • ThinkingJack67
    ThinkingJack (@ThinkingJack67) reported

    @FrMiller @PrimeVideo I watched it; not compelling. The lead (Hemsworth) is ridiculously weak and against type. His relations with women (mom, GF) are main character focus (wtf?). Uneven pacing and too long. Halle Berry‘s work was good and refreshing. Hemsworth was not bad, just badly mis-used and mis-directed. It’s a bit of a mess of a movie. No surprise it bombed at the box office.

  • phinesseandherb
    Bilary Hanks (@phinesseandherb) reported

    Every single HIV meds commercial I’ve seen on @PrimeVideo features black people, whether as straight couples or gay, with the occasional gay white sprinkled in. Stop the erasure of white people. Show them in more stigma-associated medical issues having commercials tf

  • joniandpeter
    joniandpeter (@joniandpeter) reported

    @therealKripke Goddammit Eric Kripke. You are the worst toxic relationship I’ve ever had. I know you’re just gonna break my heart over and over again, yet I keep coming back for more. I’m gonna need therapy after this ******* season. #TheBoys #SPNFamily #PrimeVideo

  • SeattleKrakenGM
    Seattle Kraken GM (@SeattleKrakenGM) reported

    @SeattleKraken @PrimeVideo 0.6% chance to make the playoff. The only thing this #SeaKraken steaming bag of dog **** roster needs to do now is LOSE EVERY REMAINING GAME to help our draft position.

  • DonMega007
    Be Excellent To Each Other🤘🏼(Andrew Walker) (@DonMega007) reported

    @FrMiller @PrimeVideo Right!? I was all in until I saw that woke, self righteous piece of **** was involved. "I made my 10s of millions, but now we need to abolish capitalism and the desire to work hard to obtain wealth." **** that **** @PrimeVideo. Please do not cast him again.

  • kbraa_omer
    Señorita Carmen 🐝😷 (@kbraa_omer) reported

    @PrimeVideo Prime Video, this is why I H-TE YOUU. I don't want to consume censored content I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE you should choose people who actually do their jobs properly. We don't want any ******* censorship. 🖕🏻

  • TheWivenswold
    Wivenswold (@TheWivenswold) reported

    @thematrix633 @PrimeVideo No. I'm glad it's not just me. I've copied in @JeffBezos given that he makes millions out of us, perhaps he can help!

  • rwbullet
    RWBullet (@rwbullet) reported

    @SportsonPrime @PrimeVideo Prime has been horrible for the masters. App continuous freezing, switched to paramount and no issues.

  • Camspen_
    Camsworld (@Camspen_) reported

    @PrimeVideo @AmazonMGMStudio Fix ur animation plz

  • LosShananiganz
    Shannon Davidson (@LosShananiganz) reported

    @PrimeVideo fix your streaming quality. Damn shows keep going grainy in the middle of a scene

  • TheeMightyyThor
    Ya boi (@TheeMightyyThor) reported

    Fix the got damn audio @NBAonPrime @PrimeVideo

  • 0elsemattersMO
    Nothing Else Matters (@0elsemattersMO) reported

    @PrimeVideo Worst show in history

  • MerleWillieWay
    Curly Bill (@MerleWillieWay) reported

    @nonchvlvnt__ @JamieKennedy @PrimeVideo Fix your culture and shut ******** up boy

  • FergTheReporter
    Ferg The Reporter (@FergTheReporter) reported

    @amazon @PrimeVideo THE WORST CUSTOMER SERVICE EVER!!!!!!

  • Unocrew224
    G-Man (@Unocrew224) reported

    @FrMiller @PrimeVideo He’s the worst. Terrible actor and delusional person. I won’t watch anything with him in it.

  • avender00
    Adam Vender (@avender00) reported

    @AnimeDubUpdates @PrimeVideo This show was awful. I watched the first 2 and was like nope this is just too bad to watch and dropped it.