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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 25% Buffering (25%)
  • 24% Crashing (24%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Sydney Crashing 8 hours ago
Modesto Crashing 13 hours ago
Washington Court House Crashing 13 hours ago
Plainfield Crashing 14 hours ago
Kansas City Playback Issues 15 hours ago
Atlanta Buffering 15 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Sglidewell2412
    Sean D. Glidewell (@Sglidewell2412) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem . I didn’t have any of that happen.

  • gracesaggie
    🦋 (@gracesaggie) reported

    @daeneryscult @PrimeVideo another terrible fandom but at least they pretend to like the female leads more than the male ones while they fight with each other ig😭

  • gnu_pablo
    Pablo Ferreira (@gnu_pablo) reported

    Unfortunately the telecom operator removed this month @PrimeVideo from my benefit, so I can't watch Spider. Yes! Brasil has the worst MNO in the world thank to the terrible privatization of the 1990s. Anyone working in the MNO can shutdown the internet of anyone.

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    @IllinoisGolfer @WNBA @PrimeVideo My tv had that for about 1/4 of the game and then reverted to what I shared. I turned to watch highlights of the Spurs game with no issues.

  • MrToppings
    Captain Chris Toppings 🎣 🦆 🏁 (@MrToppings) reported

    @familybaptisttn @NASCAR @PrimeVideo I had zero issues. Must be peoples connections

  • _KevinMoon
    Kevin Moon (@_KevinMoon) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like your internet provider and and equipment to me. I didn't have any of those issues! I thought it was a great production.

  • branahn
    B. (@branahn) reported

    @PrimeVideo Terrible final season.

  • ScorchinSuns
    All Hail Kyle Busch (@ScorchinSuns) reported

    @ScottDavid45 @GarrettSmithley @PrimeVideo That’s called your dial up internet needs an update. I was watching the race in 4k. No issues.

  • JeffMeintzer
    Jeff Meintzer (@JeffMeintzer) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like your internet speed, router and streaming device suck. I didn’t have one issue the entire race. The prime broadcast is fantastic. Much better than Fox and NBC

  • meal09
    Mary Goedel (@meal09) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no problem watching it on Prime.

  • DavyVFL
    Uncle Davy Crockett (@DavyVFL) reported

    @Bgordo92 @NASCAR @PrimeVideo Literally no problem here, you absolutely can pause the broadcast, you’re just a boomer who doesn’t have good internet.

  • pineridgemtrsp
    Kevin (@pineridgemtrsp) reported

    @PrimeVideo having terrible luck. Keeps raining since they’ve take over for @NASCAR

  • Uncl3Bub
    Uncl3 Bub (@Uncl3Bub) reported

    @Bgordo92 @NASCAR @PrimeVideo No issues for me the entire race..

  • cupofjaytee
    JayTee Torres (@cupofjaytee) reported

    @Bgordo92 @NASCAR @PrimeVideo Didn’t have one problem lol

  • ToadietheRoady
    Mike Oxlong (@ToadietheRoady) reported

    @bobpockrass Omg @PrimeVideo Mark Martin just mentioned his work out did I miss them talking about his stupid bus?

  • TotesNotLurking
    I can not be named (@TotesNotLurking) reported

    @PrimeVideo It's a shame that some of us can't watch the show in black and white because you failed to put up a separate link to view the show in black and white. When I reached out to tech support, they blamed Roku. This is weak. It is entirely within your power to fix this, fix it.

  • patrickstarr42
    PK (@patrickstarr42) reported

    @Bgordo92 @NASCAR @PrimeVideo Prime never buffered for me or had audio issue once. Including the pre race and over hour of post race so far. May want to check our internet connection

  • AllisonStrull
    Allison Strull (@AllisonStrull) reported

    I pause a movie or tv show with a few minutes left. When I come back, Amazon has disregarded the time remaining and only offers me the option to “Watch Again.” I have to watch an ad. I fast forward to the final three minute spot. ANOTHER AD PLAYS. Fix this glitch @PrimeVideo

  • RichardSchwartz
    Rick schwartz (@RichardSchwartz) reported

    @truckindumbass @PrimeVideo Yea he was ready to get in car but rain ended it early. Personally I never thought him getting a waiver should of been a problem considering they gave Kenseth one in 2020 for missing 4 races that he never intended to race. Not to mention I went to indy to see him glad he stayed

  • KyleMartin191
    Kyle Martin (@KyleMartin191) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Fix the feed!!! Skipping, quality changes...

  • hellphish89
    Hellphish89 (@hellphish89) reported

    @familybaptisttn @NASCAR @PrimeVideo Yea, the picture quality was REALLY weird. Like a 90s era race.. Super strange.

  • NextGenReplacer
    NextGen (@NextGenReplacer) reported

    @NigeYC @PrimeVideo Which might fix the broken player issue, though I have not tried that personally

  • Dinine03479979
    Dinine (@Dinine03479979) reported

    @Bgordo92 @NASCAR @PrimeVideo Your issue may be your internet service and not Prime’s broadcast. …. Maybe.

  • orangegetter
    Ellie 🇵🇸 | GO3 SPOILERS (@orangegetter) reported

    ******* **** quality of @PrimeVideo ’s “best quality” downloads or is that just me? I'm not even watching on a big screen, shouldn't be too hard to get decent quality and not a disgusting mess of pixels whenever characters move too fast 🤧

  • FlacoCafe
    Todd Brown (@FlacoCafe) reported

    @familybaptisttn @NASCAR @PrimeVideo You either have Internet issues or a crap TV.

  • Chris_RT_392
    Jebediah Springfield (@Chris_RT_392) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Prime feed video and audio quality still absolute garbage off and on as usual.

  • MIKE_R_MARSHALL
    Mike Marshall (@MIKE_R_MARSHALL) reported

    @PrimeVideo FIX YOUR STREAM… it’s a digrace

  • _soberdxx
    ☾ XXI (@_soberdxx) reported

    @PrimeVideo did yall fix the option to choose which versions to watch?

  • DestinyCaptain
    DestinyCaptain - Human of Earth (@DestinyCaptain) reported

    @PopcastGuys @PrimeVideo has screwed up the rollout. Some devices will allow you to watch either version. Other devices will ONLY let you watch the color version. It’s the default version… The only default version should be Black and White for obvious reasons. I can’t seem to make mine work.

  • LarryPeter1974
    Larry Peter (@LarryPeter1974) reported

    Is it just me or is this race on @PrimeVideo terrible? I am watching it on 2 different medias and they both freeze up or go fuzzy constantly. Anyone else? @NASCAR