Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/26/2026 03:45

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesGainesville Playback Issues
United StatesReno Buffering
United StatesMansfield Buffering
United StatesSan Antonio Playback Issues
United KingdomTipton Playback Issues
IndiaRaipur Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • pritesh_kukadia Jason Bourne ... (@pritesh_kukadia) reported

    @TurkishAirlines @EuroLeague @PrimeVideo yr site is not working

  • Xman59816804 Xman (@Xman59816804) reported

    @excitel_rocks @PrimeVideo Don't buy excitel connection , i will be wrost decision. Wrost service In 30 days you will get internet only 15-18 days rest of days you will face internet issue

  • MCmwei Ⓜⓘⓚⓔ ⓜⓦⓔⓘ (@MCmwei) reported

    @PrimeVideo i cant access my account. Please help

  • timables Timothy Ables (@timables) reported

    @PrimeVideo When are you going to update the outdated platform? I can put a team of software engineers together to help the User Experience along. Let me know.

  • SaxtonGrant Grant Saxton (@SaxtonGrant) reported

    @lizzo @PrimeVideo Forget body image…..you understand/acknowledge that obesity leads to all kinds of health issues (diabetes, heart disease, cancer etc) and premature death? Not to mention something like a 60% increase of chances for severe Covid outcomes. Why’s it being celebrated?

  • mantriii_ Mantri (@mantriii_) reported

    Hey @PrimeVideo @PrimeVideoIN I had subs for free trial on 1st March , however due to some inactivity I logged out of that , now I forgot my login id and 1500 Rs has been deducted from my card, kindly help me in getting my login id back otherwise this 1.5kwill go waste @iamFirki

  • AlwaysRcTammu Always Rc TamannaaH💫 (@AlwaysRcTammu) reported

    Too Worst Quality Will Watching A Movie In @PrimeVideo (TV) 😑 Most Irritating

  • mkhoury Matt Khoury (@mkhoury) reported

    Fixing a problem that doesn’t exist. @PrimeVideo on Apple TV FF/RR is unusable now.

  • GotAntibods Antibodies (@GotAntibods) reported

    @IPSY @PrimeVideo Terrible company! Do not subscribe. Had to call credit card to remove authorization of future payments to Ipsy. Impossible cancel through Ipsy.

  • Dhanesh25353874 Dhanesh (@Dhanesh25353874) reported

    @PrimeVideo @amazonmusic your content's audio quality is very very poor. Only music is loud, dialouge or vocal is inferior. Needs improve a lot. Movie or any programme watching is a bad bad experience. Same is true for amazon music also. Contents is to be dubbed in DTS surround.

  • kgradyback2life OKGrady (@kgradyback2life) reported

    Is anyone else having trouble with @PrimeVideo where only the audio is coming through but not the video?

  • Toptext9 Toptext (@Toptext9) reported

    @t_konch @PrimeVideo No problem

  • xtersfeed Chris Xtér 🇳🇴 🇨🇦 🏳️‍🌈 🏴‍☠️ (@xtersfeed) reported

    @kirsti_kean @PrimeVideo @StarTrekOnPPlus So after work for me, but last week when i was off, it didn’t come until 13cet, so 12gmt

  • brahimaydn21 İbrahim aydın (@brahimaydn21) reported

    @selenagomez @PrimeVideo I'm a student and I'm in a difficult situation is there anyone who can help me? 2 thousand dollars is there no one to help me please I'm not a beggar I'm in a difficult situation

  • susan10963051 susan (@susan10963051) reported

    @PrimeVideo I have no problem with this

  • BigberthaC Bigbertha Movies & Music (@BigberthaC) reported from Chickamauga, Georgia

    @PrimeVideo your service is out. Was watching a series and now loading screen. Can someone fix this.

  • SKEE7 Frasca (@SKEE7) reported

    @MLBTV I’ve had your service for damn near 15 years. I have no problem paying the rate for a full slate of games that aren’t nationally televised (Fox or ESPN) games on @PrimeVideo shouldn’t cost me watching a game on your service. Maybe @amazon should give some answers too

  • BanksyRedux Maximo Reginald, The Don (@BanksyRedux) reported from Santa Clara, California

    Wifey: I really wish @PrimeVideo has quality ****** content. Me: Did I just hear you say you wish prime had porn? Wifey: Pornhub has porn. Erotica is media that makes you horny Me: We have cosplay that doesn’t make you horny? Wifey: that makes me horny but not like you.

  • mukki_maru 🤷🤦 (@mukki_maru) reported

    @PrimeVideo Even at 11Mbps true download speed I am not getting best quality it is like watching at 144p

  • JackDav00667240 🇺🇦Jack ⭐️⭐️ WORLD CHAMPIONS (@JackDav00667240) reported

    After watching football on @PrimeVideo and to some extent even @btsportfootball. I feel like @SkyFootball has really been shown to be just a terrible service.

  • fear_thy_beard FearThyBeard ☠️ (@fear_thy_beard) reported

    @andy98_k @PrimeVideo Worst Batman / Joker version.

  • danopilled chloe (@danopilled) reported

    @PrimeVideo fix your subtitles on twilight eclipse please. and fix the ratio of twilight new moon im begging

  • smeileanoir smeileanoir (@smeileanoir) reported

    @PrimeVideo why won’t you let me cancel my membership, I keep trying but it won’t work. Please help

  • DeepakSinghGeh7 Deepak Singh Gehlawat (@DeepakSinghGeh7) reported

    @PrimeVideo facing a problem with taking membership plan 8168141221

  • ThalapathySTYLE தளபதிSTYLE𓃵 (@ThalapathySTYLE) reported

    @PrimeVideo helo iam facing issue in Amazon Prime

  • PompaDr DrPompa (@PompaDr) reported

    @TurkishAirlines @EuroLeague @PrimeVideo Hello, I bought three tickets yesterday from your app. But I can't see it in my flights. Didn't receive any sms or email. Can you help me please?

  • Goscilo4Change Katherine Goscilo🇮🇷🇮🇪🇵🇱🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Goscilo4Change) reported

    @dcehlk @PrimeVideo Has it come back—maybe just a random glitch?

  • nihal26053197 nihal (@nihal26053197) reported

    @PrimeVideo most Indian content unavailable in Germany/Europe. Do you plan to fix it?

  • tbslchelsea chelsea🏠 (@tbslchelsea) reported

    @PrimeVideo @Harry_Styles maybe drop the trailer for my policeman ?? like let’s get to work

  • RonLiscombe Ron Liscombe (@RonLiscombe) reported

    @PrimeVideo PLEASE pick up the rights for #Moonlighting TV show. Feeling nostalgic in light of the terrible news from Bruce Willis today.