Amazon Prime Video

Is Amazon Prime Video down?

Problems detected

Users are reporting problems related to: buffering, sign in and crashing.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/26/2026 22:55

February 26: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAurora Playback Issues
United StatesAurora Sign in
United StatesHallettsville Playback Issues
United StatesDallas Buffering
United StatesClearwater Crashing
United StatesDenver Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • GogaBeniashvili Goga Beniashvili (@GogaBeniashvili) reported

    @PrimeVideo @LOTRonPrime great work guys you took something people cared about and made it degenerate and stupid! thumbs up Aholes.

  • MarkKin54394913 Mark King (@MarkKin54394913) reported

    @PrimeVideo @IsmaelC_C Ecc. 12:13 Let us hear the conclusion of the whole matter: Fear God, and keep his commandments: for this is the whole duty of man. 14 For God shall bring every work into judgment, with every secret thing, whether it be good, or whether it be evil.

  • Levanyashin Lev (@Levanyashin) reported

    @LOTRonPrime How do you plan on squezing 3000 years of #RingsofPower story when you are still stuck with the identity of meteor man ? Just give up already, let someone else who actually read the books and have respect to this masterpiece do the work... @PrimeVideo

  • superfine_films Superfine films (@superfine_films) reported

    Sara wanted answers she could not find. Help her in finding the answers by renting "The Free Fall" on Prime video store @PrimeVideoIN #Earlyaccessonprime #PrimeVideo

  • ThePaleKing5 ThePaleKing (@ThePaleKing5) reported

    @STARZ and @PrimeVideo - the quality of your first few episodes of season 3 of Ramy is horrible: it flashes constantly throughout each episode. Please upload a new version.

  • Axxitude1 Axxitude (@Axxitude1) reported

    @PrimeVideoIN @PrimeVideo Amazon prime I want to Watch Rain man movie and other movies but I can't it not showing in indian region Amazon prime video what i do. I subscribed you and i can't see the movies that I want to watch. Why. Please solve this problem.😕😕😕

  • Samiva5 Sam.iva (@Samiva5) reported

    @PrimeVideo @NazaninBoniadi @NY_Comic_Con Amazon The Rings of power is a Massive failed Show The Showrunners The Writers, The Directors ,Have Made 1 of the worst Dialogue The Story Is Shattered into Pieces Scene Are Worst in TV History/you Need to Hire All new experienced Writers and Directors Showrunners. HARD REBOOT

  • zeusarts Zeus (@zeusarts) reported

    @TheRealPres10 @TheRealCoach_JB @PrimeVideo I’ve been stream for like 6 years. No problems

  • thedark_helmet MK (Vader’s spare head 3) (@thedark_helmet) reported

    @PrimeVideo @LOTRonPrime Absolute bin fire! Awful show, weak writing at best, tick box casting and The Agenda pushed. Garbage.

  • CoopADoop3 J. Obeseya (@CoopADoop3) reported

    @PrimeVideo Terrible show

  • DarciCanada Canada's Darci🌷🌷🌷 (@DarciCanada) reported

    @not2muchsaid @PrimeVideo @PrimeVideoCA Yep... same problem while watching Shining Vale. It's driving me crazy!

  • Jorronyant SINcere ASF (@Jorronyant) reported

    Aye is anybody @PrimeVideo not working right I’m tryna binge watch bmf again and it keep going off

  • johngriggsjr7 John (@johngriggsjr7) reported

    @ChloeGMoretz @PrimeVideo She ends up falling for a guy she doesn't trust because of past experiences. This ***** her up so much she is forced to deal with her body issues. It's her friends that help her not the boy.

  • DarkHelmetRocks Dark Helmet (@DarkHelmetRocks) reported

    @PrimeVideo @LOTRonPrime The writing of this show is being awful

  • leggywaitress Leggywaitress (@leggywaitress) reported

    @hangonjames1967 @PrimeVideo Same. It’s not the best but not the worst either.

  • Awaez7 Azee (@Awaez7) reported

    The live streaming experience on @PrimeVideo is extremely bad. There is no option to see the scoreboard while watching the match. They are treating Live stream the same as watching any other content. Major re-work required there. #NZvPAK

  • aliinadventure Ali (@aliinadventure) reported

    @ArtisticshipG @LOTRonPrime @PrimeVideo I don't remember Frodo or Sam leaving with terrible wounds. Halbrand needs a medicine here that the elves can make. Also the Shire is closer than Lindon. Let's say they're going to Eregion, it's too far away again...

  • VeziTshali Vezi (@VeziTshali) reported

    @LOTRonPrime @PrimeVideo Please 🛑, the quality of this production is very poor. Can you imagine a dwarf prince shouting “I’m joking I’m joking” to his wife. the show is packed with lot of useless scenes 7 hours of nonsense

  • melissa_nkotb_ Melissa ❤ love all 5 nkotb boys💞 BH always (@melissa_nkotb_) reported

    @PrimeVideo Can you guys fix prime video 😐. For weeks we have to go on and off the app about 5-6 times a night bc it will either load in another language and that’s all it shows or won’t load when you click your icon.

  • mannypargga mannypargga (@mannypargga) reported

    @PrimeVideo @LOTRonPrime @NY_Comic_Con garbage garbage garbage!i have read all of tolkiens work...and i got nothing to say...now..as an "original sotry" it also sucks....they are writing so poorly that its getting comical

  • MiloHera Milo Cortez Montalvo (@MiloHera) reported

    @AcheampongBoat8 @LOTRonPrime @PrimeVideo Celeborn is just a starting detail, but the little problem could turn into a huge snowball if they continue like this. They already have many upset with so many changes.

  • larsmetworst_ Lars (@larsmetworst_) reported

    @AmazonHelp Hi there, I'm having trouble with my @PrimeVideo subscription. I think I've paid several times now because I changed cards. I've reverified my card but I still cant access prime. Its an endless loop.

  • Nitin2183 Nitin (@Nitin2183) reported

    @PrimeVideoIN @PrimeVideo How do I reduce the streaming quality while streaming on Safari Browser on Desktop computer or while streaming through Microsoft Xbox? There was an option to reduce the streaming quality on Safari Browser earlier, however that seems to be removed now.

  • GLOptimusPrime Green Lantern Optimus Prime (@GLOptimusPrime) reported

    @RealSKMarso @LOTRonPrime Why not? You almost certainly are more qualified to work on this show than the two show runners hired by @PrimeVideo.

  • realLionKingD C🅰️veman (@realLionKingD) reported

    @dantesedmond_ @LOTRonPrime @PrimeVideo The “tempest in me” line had me rolling from cringe. The show has the worst writers in history. THIS is what happens in Hollywood when the “hire a buddy” process gets out of control.

  • AcheampongBoat8 Acheampong Boateng (@AcheampongBoat8) reported

    @MiloHera @LOTRonPrime @PrimeVideo If you have such problem with it, kindly stop watching

  • isidhu891 India sidhu (@isidhu891) reported

    @PrimeVideoIN I unable to access my prime account since last month, i have done multiple call with customer care but still no solution is there. Please help me or DEACTIVATE my subscription My registered phone number is 7889201367 @amazon @PrimeVideo

  • Samiva5 Sam.iva (@Samiva5) reported

    @PrimeVideo Amazon The Rings of power is a Massive failed Show The Showrunners The Writers, The Directors ,Have Made 1 of the worst Dialogue The Story Is Shattered into Pieces Scene Are Worst in TV History/you Need to Hire All new experienced Writers and Directors Showrunners. HARD REBOOT

  • Samiva5 Sam.iva (@Samiva5) reported

    @PrimeVideo @LOTRonPrime Amazon The Rings of power is a Massive failed Show The Showrunners The Writers, The Directors ,Have Made 1 of the worst Dialogue The Story Is Shattered into Pieces Scene Are Worst in TV History/you Need to Hire All new experienced Writers and Directors Showrunners. HARD REBOOT

  • Blake1771M NuclearMagaBlake (@Blake1771M) reported

    @PrimeVideo It’s pretty awful.