Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 12/25/2025 15:45

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (19%)

    Crashing (19%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMount Horeb Playback Issues
United StatesVinton Video Quality
United KingdomBrigg Crashing
United StatesHesperia Buffering
United StatesBellingham Crashing
United StatesSaint George Crashing
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • euphrosene Euphrosene Labon aka Wise El (@euphrosene) reported

    I am astonished that #deaf organisations have never protested at @PrimeVideo's sloppiness in not providing subtitles. Plus the sound quality is often quite poor - especially with American films. US actors just mumble.

  • CenturyOG Century 🅙 (@CenturyOG) reported

    @AGSDAWN @theweeknd @PrimeVideo The one with the spelling error?

  • Pramila695 Pramila Shrivastava🇮🇳 (@Pramila695) reported from Rai, State of Haryāna

    @PrimeVideo some glitch in the app...error code 7136,appkeeps crashing... kindly help

  • tz_sachinsharma Airforce lover (@tz_sachinsharma) reported

    @PrimeVideo @PrimeVideoIN I am getting problems in subtitles on my Amazon prime account..... Hope it will be resolved soon.... #AmazonPrime #subtittleproblem

  • Nalin_Gupta98 Nalin Gupta (@Nalin_Gupta98) reported

    I have recently encountered misleading star ratings on primevideo. For instance, the critic rating for title 'Gehraiyan' is 3.5/5 but the 'homepage' display shows 3.5/4 by deceptively dropping last star. Clearly an ethics issue, but GO says its not under DMEC. @PrimeVideoIN

  • AndrejVergun Andrej Vergun (@AndrejVergun) reported

    @LOTRonPrime @PrimeVideo I see that some people on the internet are complaining about there being black and latino people in the show, I personaly have no problem with that. However, if the show is truly to be diverse as the authors claim, why are there exactly 0 asian people?

  • Itachik71356199 Itachikun (@Itachik71356199) reported

    @LOTRonPrime @PrimeVideo Why all those male elves look so bad? they are supposed to look beautyful! Tall, long-haired, slender, kinda androgynous and otherwordly; instead they look like bulky American footballplayer with terrible modern haircuts. That makes it feel a lot not like Tolkien.

  • ManBear32709161 ManBearPig (@ManBear32709161) reported

    @PrimeVideo She is the worst

  • DreisBackkkkk َ (@DreisBackkkkk) reported

    @ItsCaptainSlush @theweeknd @PrimeVideo #nfts I was getting my d*ck sucked in the parking lot then the b*tch drugged me and stole my laptop which had my essay about trust wallet logo school design gfx metamask bot cashapp banned playstation help it also ended up getting hacked and my account got disabled

  • Gol_Feados Angel Florez (@Gol_Feados) reported

    @theweeknd @PrimeVideo Help me :(

  • TerrySl61217048 Terry Slaughter (@TerrySl61217048) reported

    @VanityFair @LOTRonPrime @PrimeVideo Terrible costuming and not even mentioning how unlike Elrond Aramayo looks, Peter Jackson set the bar way too high for Amazon's crappy series

  • AGS99866357 AGS (@AGS99866357) reported

    @amazon @PrimeVideo @AmazonUK eventually found why charged £9.61. I had a US account. Given I am in UK a bit of a shock! Asked by UK customer services to call US on free call number. Specifically asked if this is also free to call from UK, oh yes I’m told, cost me £89, help?

  • DreisBackkkkk َ (@DreisBackkkkk) reported

    @ItsCaptainSlush @theweeknd @PrimeVideo #nfts I was getting my d*ck sucked in the parking lot then the b*tch drugged me and stole my laptop which had my essay about trust wallet logo school design gfx metamask bot cashapp banned playstation help it also ended up getting hacked and my account got disabled

  • Artnexus8 ARTHORO (🚫💉) (@Artnexus8) reported

    @MetehanKonur @LOTRonPrime @PrimeVideo Tolkien is for them who respect his work.. and this sh... ist a insult to him

  • Bearded_Marco Marco (@Bearded_Marco) reported

    @PrimeVideo take on LOTR looks absolutely terrible. I’m just starting to think they actually hate Tolkien. In other news after their trailer was already ratio’d, failing before they began, mysteriously YouTube hid dislikes. Ah, crony capitalism at its finest.

  • airstation86 𝖆𝖎𝖗𝖘𝖙𝖆𝖙𝖎𝖔𝖓𝟖𝟔🈲 (@airstation86) reported

    @PrimeVideo This is a terrible idea.

  • Karan_Vyas_TGK KaranVyas (@Karan_Vyas_TGK) reported

    @PrimeVideo my Samsung tv shows something went wrong while I try to play video, no help from any of your pages. Can you tell what to do? All other apps are working fine.

  • jrr6196 Joshua Richards (@jrr6196) reported

    @PrimeVideo Because you didn’t specify network vs premium channels, I will give two answers! Network tv: ER, “On the Beach,” the one where Mark Greene dies. Premium network: Six Feet Under, “Everyone’s Waiting,” the one where everyone dies. 🤔 Maybe I have issues.

  • dazzy099 Adi (@dazzy099) reported

    @filmfare What!!!! Success ???? For god sake the worst movie of all time, you guys should be ashamed of making such crap and here you are celebrating and trying to fool the people of India... #Gehraiyaan @PrimeVideo remove this crap movie ...

  • sweetie_blade Victoriel Solarnight (@sweetie_blade) reported

    @hsmjohnston4000 @LOTRonPrime @PrimeVideo Of course! We respect everyone. It's just that here we are talking about a distortion of the canon, a deliberately terrible adaptation. They just **** the holy instead of creating their own!

  • andyroo Andy Robson (@andyroo) reported

    @primevideosport @PrimeVideo @PrimeVideo Trying to watch Andy Murray on Prime now in Dubai but no score on the screen :) Can you fix this??

  • Magicalmandy73 HogwartsGirl (@Magicalmandy73) reported

    @swtalby @PrimeVideo I think the show is just awful. Such a disappointment.

  • dcsnj1 ds (@dcsnj1) reported

    @PrimeVideo season 4 is terrible, writers thought they were sophisticated smart and funny. it’s none of those, it’s only a big bore

  • DammitDaveBark Dave Barkley (@DammitDaveBark) reported

    The ads also come at terrible times- like mid-sentence… y’all don’t even have people at @PrimeVideo who are programming this ****?! Are all these ads paying for your leech-CEO-billionaire-low-orbit-astronaut-welfare-state-creator’s endeavors or is it just to piss me off?!?!

  • DreisBackkkkk َ (@DreisBackkkkk) reported

    @ItsCaptainSlush @theweeknd @PrimeVideo #nfts I was getting my d*ck sucked in the parking lot then the b*tch drugged me and stole my laptop which had my essay about trust wallet logo school design gfx metamask bot cashapp banned playstation help it also ended up getting hacked and my account got disabled

  • SnoFox Josh "Social Distancing" J (@SnoFox) reported

    Trying to watch the last of #LegendOfVoxMachina on @PrimeVideo ... Audio dropouts every 2 minutes. Funny how when a company with thousands of employees has a minor issue, it's unacceptable. But when my Plex server goes down, "I'm just a solo SRE running vendor software" ...

  • alfonso_mango alfonso mango (@alfonso_mango) reported

    @PrimeVideoES @PrimeVideo @PrimeVideoIN Just posting my daily **** you for ruining Tolkiens work! Telling everyone everyday to unsubscribe from Amazon. Telling my family, friends, everyone online. 24/7 working to get people to unsubscribe. Why didn’t you just make a good show?

  • bananacoffeemi Nancy (@bananacoffeemi) reported

    @PrimeVideo I’m trying so hard to like this show. Episode 1 was awful. I’m struggling with episode 2.

  • Giants9Yankees The Daniel Jones Farewell Tour “NO MORE EXCUSES” (@Giants9Yankees) reported

    @WoTNerdGirl @PrimeVideo It would never work. That was once in a lifetime

  • Master_Vashai Hylia Yggdrasil (@Master_Vashai) reported

    @LOTRonPrime @PrimeVideo I think that if this had been an Amazon Original Series that had their own characters and their own stories in it you wouldn't see anyone complaining, The problem is in blatantly changing Tolkien's world to reflect what they want it to be. It's literally like changing the bible.