Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/18/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Sign in (27%)

    Sign in (27%)

  2. Buffering (27%)

    Buffering (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRockledge Buffering
United StatesChicago Playback Issues
United StatesNeedham Buffering
United StatesTorrington Crashing
United StatesDallas Playback Issues
United KingdomLincoln Playback Issues
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DannyMedina85 Danny Medina (@DannyMedina85) reported

    Fix your servers @PrimeVideo !!! #TNFonPrime it’s not my internet #Chargers

  • DavidSears75 David Sears (@DavidSears75) reported

    Anybody else having picture issues with the #NFL game on @PrimeVideo?

  • passionflower92 THEE Starfish and coffee (@passionflower92) reported

    @PrimeVideo you need to work on the audio for TNF

  • Dexter11291 Dexter1129 (@Dexter11291) reported from Township of Deptford, New Jersey

    @PrimeVideo @chargers @Chiefs What a clusterphuck this is. I can’t access the game you xxxxxs. Wtf. I want refund on my yearly membership. don’t work. Clowns

  • PhilipRHamner Philip Hamner (@PhilipRHamner) reported

    @clintashlock @PrimeVideo Hmmm. I am having no problems out here. Low bandwidth?

  • kimthoma Kim Golden Thoma (@kimthoma) reported

    @PrimeVideo @NFLonPrime Too bad we can’t get your app or link through @appleetv to even work

  • ChrisG_26 Stimmy Turner (@ChrisG_26) reported

    @PrimeVideo fix y’all broadcast lmao

  • Wallop89 Tyler Wallop (@Wallop89) reported

    @PrimeVideo FIX THE PICTURE

  • 53_Guard DM(V) Fan (@53_Guard) reported

    This is actually unwatchable, fix the quality @PrimeVideo #TNFonPrime

  • Thorkup Thor Kupkovits (@Thorkup) reported

    @PrimeVideo @chargers @Chiefs I’m trying to watch on my Apple TV, I can watch anything else on prime video but it will not load the game. Your trouble shoooting link you post for everyone does not work.

  • timobrientv Tim O’Brien (@timobrientv) reported

    Networks are on watch. Quality is next level and cameras look great. Only issue, @PrimeVideo keeps freezing up on me. Anyone else? #TNFonPrime

  • Z_Oelrich Zac O (@Z_Oelrich) reported

    @PrimeVideo horribly quality broadcast, lags

  • TheLongshot2112 Jason Birzer (@TheLongshot2112) reported

    @Gwunhar @PrimeVideo It is downright embarrassing. I probably got better quality from a tube TV.

  • Allen_Robinson A. Rob (@Allen_Robinson) reported

    So far the picture quality is terrible @PrimeVideo

  • Gasper_Rhode Gasper Rhode (@Gasper_Rhode) reported

    @PrimeVideo the streaming quality of TNF is horrible. Pixelated AF. #TNFonPrime Put it back on network.

  • VeraDimilo2022 Vera DiMilo (@VeraDimilo2022) reported

    @SavageAStone @NFL Why is there ****** quality on @primevideo ?

  • mroyal01 Michelle Royal (@mroyal01) reported

    @PrimeVideo how y’all get full access to streaming NFL games with y’all BUFFERING ***? I barely watch any shows on this app bc of this problem!!

  • MASE_14 Mike Mason (@MASE_14) reported

    @PrimeVideo fix your audio, feels like I’m watching Squid Game #TNF

  • TimAndrewsHere Tim Andrews (@TimAndrewsHere) reported

    Fix your app so it doesn’t stop streaming when you need to use another. What is this 2010? @PrimeVideo #TNFonPrime

  • zaynnboy invain (@zaynnboy) reported

    @PrimeVideo @NFLonPrime why did u delete shutter island from prime video(tr) ?? u broke my heart guys. we'll watch in twitch stream with 20k viewers. So would u help us and bring it back? Until tomarrow pleaee

  • afriee1111 Afriee (@afriee1111) reported

    Luckily I can watch on local TV FOX because the quality on @PrimeVideo is terrible. But i am on about a 30 second delay so sorry I’m advance for late celebratory tweets. #BoltUp

  • Trahar8 Big Time, MBA (@Trahar8) reported

    @PrimeVideo your video is ahead of the sound. I thought I had drunk too much. Fix this

  • DeRonHQ D. (@DeRonHQ) reported

    @PrimeVideo Your Live stream for football is not working at all.

  • ColeAkins Cole Akins (@ColeAkins) reported

    Picture quality is junk. And yes, I was streaming other prime videos at 4k before this live broadcast @PrimeVideo @amazon

  • PhilPassen Phil Passen (@PhilPassen) reported from Fishers, Indiana

    @ByHeatherLloyd @NFL @PrimeVideo Maybe it’s the quality of your internet. Mine signal has been fine but keeping my fingers crossed.

  • FortLax4 Kevin Burns (@FortLax4) reported

    @PrimeVideo @NFLonPrime Lol. Not working I’m just getting a spinning wheel. For the last 13mins. This is terrible!

  • Jamestricking18 Jamestrickington (@Jamestricking18) reported

    @PrimeVideo fix your ****** connection

  • spencerb84 Spencer (@spencerb84) reported

    @PrimeVideo the picture quality is suspect for the game…

  • Bunk_Doses Bunk Doses (@Bunk_Doses) reported

    @PrimeVideo @chargers @Chiefs Trash broadcast. Super choppy/jumpy. Lots of people Twitter on having the same problem. Unwatchable

  • ArtOfJason jason (@ArtOfJason) reported

    @PrimeVideo you gotta fix the audio on @NFLonPrime it’s awful.