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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 13: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Paris Crashing 49 minutes ago
Farnborough Playback Issues 2 hours ago
Wichita Crashing 5 hours ago
Madison Playback Issues 5 hours ago
Township of Evan Playback Issues 7 hours ago
Chhindwāra Crashing 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • WiggleJ1ggle
    WiggleJiggle (@WiggleJ1ggle) reported

    @M0hawkMark @PrimeVideo 2.5m per episode apparently, That's just terrible budgeting

  • Leahoxxx
    Leah (@Leahoxxx) reported

    @PrimeVideo FIX YOUR APP WTF

  • hopefulpatriot7
    thehopefulpatriot (@hopefulpatriot7) reported

    @PrimeVideo Most heinous series ever created. Evil awful soul violating garbage.

  • mikedeisenberg
    Michael (@mikedeisenberg) reported

    @PrimeVideo your nba service SUCKS! TERRIBLE. CONSTANTLY HAS BUGS AND REPLAY HAS MORE BUGS THAN A STREET MATRESS. I WISH YOUR SERVICE WOULD CRASH SO NBA WOULD NEVER LET YOU PLAY IT'S GAMES!

  • Annsviews
    AnniesVision (@Annsviews) reported

    @amazonnews @PrimeVideo WORST TV AD EVER..."MOMMY'S BOOB..." CLEAN IT UP AMAZON HEALTH AI!!!!!! ...NOT FUNNY...I DON'T WANT TO SEE HER BOOB NO ONE ELSE BUT PERVS DO EITHER!!!

  • kugi_igi
    Sabi ni Kugi (@kugi_igi) reported

    @PrimeVideo If you buy it, is it bluray quality? What's the bitrate, HDR format and surround audio format?

  • barakaiel
    loren🥂🗝🪽 (@barakaiel) reported

    @GoodOmensPrime @PrimeVideo I'm so sad, I can't even work

  • _heartofaQueen
    prosecco Bae (@_heartofaQueen) reported

    @PrimeVideo you will crumble! Fix whatever is wrong with your platform so the game isn’t lagging/glitching after every play ugh! Don’t piss me off

  • 0x7FFE0000
    SBA (@0x7FFE0000) reported

    @PrimeVideo This show is ******* terrible we’re grinding through the final episodes just to get it over with. Your writers ******* sucked after season 2

  • CaptainEO12
    Captain uhhh uhh (@CaptainEO12) reported

    @GoodOmensPrime @PrimeVideo THE ENDING WAS ******* TERRIBLE???!!

  • DominickCRomero
    Dominick Romero (@DominickCRomero) reported

    @PrimeVideo grow some *****! The Boys I love but don’t **** with Supernatural! Gonna remove key parts from it? That **** had me pissed off tonight! Was tryna rewatch it, which I grew up with it from when I was a child. Please @JensenAckles have them fix this bullshit!

  • sams4allyall
    Sams4allyall (@sams4allyall) reported

    @therealKripke @TheBoysTV @PrimeVideo People are hate watching…. To see how ******* stupid, retarded and ****** the show can become. Its compelling like a car crash It’s The Room II **** you, lol

  • dimarino76
    Dan Di Marino (@dimarino76) reported

    .@PrimeVideo already the WORST announce crew but the bias is a little dumb pregame…

  • only_shinji
    Vinod Sharma (@only_shinji) reported

    Had takn primevideos anual sbcripn on Nov2025 through my Vodafone ac. I stopd the auto renewal of this on Feb2026. my sbcripn stopd completely whch ideally shud b wrkig till Nov2026 .@MoIB_Official please help. Feel cheated. @VodafoneIN n @PrimeVideo r u readin? Cud u help?

  • BixbyBillx
    BixbyBill (@BixbyBillx) reported

    @PrimeVideo Good. Such a disgusting awful show. Just vile

  • brysononair
    Bryson (@brysononair) reported

    @TeamKFBfan8 @PrimeVideo @NASCAR Genuine question, no bullshit here, what’s the deal with 1pm starts? I’d assume if anything later starts would help a sport that is really popular in the Bible Belt? Idk maybe I’m wrong

  • essex_keith
    KEITH ︻デ┳═ー (@essex_keith) reported

    @PrimeVideo can I have some help please you've taken money out of my account

  • bezy_bby
    A M B E Z Y (@bezy_bby) reported

    @PrimeVideo yall need to get **** together. Can’t watch the game because of your errors

  • BooshBanana
    Kyle Harris (@BooshBanana) reported

    @M0hawkMark @PrimeVideo The problem is not the money...its the time

  • jlsin
    9/11/01 Never Forget (@jlsin) reported

    The @nba on @PrimeVideo is atrocious. Ian Eagle is excellent but Stan van gundy is awful. Sound off if he’s doing the game. #knicks

  • bonobochick
    Miss D is bonobochick on bsky + tumblr too 📚 📺 (@bonobochick) reported

    It remains telling how too many ppl refuse to discuss misogynoir in new adult romance books by [#booktok hyped] romancelandia authors as well as misogynoir in casting streaming romance adaptations like #OffCampus or even Maxton Hall. It's not just a @PrimeVideo issue.

  • Shaileshh__
    Shaileshh (@Shaileshh__) reported

    @JioHotstar is worst OTT app. Best one is @netflix than @PrimeVideo ...

  • jake_degood
    Jake DeGood (@jake_degood) reported

    Maybe it is just my TV, but the @cavs game on @PrimeVideo is really weird quality or picture..sort of choppy

  • redpillhandle
    Redpill Driveby (@redpillhandle) reported

    @PrimeVideo This show is so ******* terrible.

  • b1ad3es
    Tyler Morales (@b1ad3es) reported

    Day 1 of begging the @InvincibleHQ and @PrimeVideo for a bigger animation budget. This story deserves better animation quality!!!

  • StTwiggi
    •𝖲𝗍𝖳𝗐𝗂𝗀𝗀𝗂• (@StTwiggi) reported

    I can't watch this **** man. @PrimeVideo your stream is ******* awful. It's crashing every few seconds... and it's certainly not my WiFi!

  • trilllqueen
    areola grande (@trilllqueen) reported

    FIX YOUR ******* BROADCAST OR LET THIS **** BE SHOWN ON A LOCAL CHANNEL @NBAonPrime @PrimeVideo @NBA GAH DAMN

  • NewsWatcherAlan
    Alan Smith (@NewsWatcherAlan) reported

    @TheRealAnjrue @amazon @PrimeVideo I can see the game better from my backyard in the San Fernando valley than watching it on Amazon. Practically unwatchable. I had better video quality with the black and white tv and aerial antenna growing up.

  • Mr_ShowOut15
    Rj Nadroj Tlaw (@Mr_ShowOut15) reported

    @PrimeVideo quality is ***

  • bobsburner__
    Glenn Hoddle's Haunted Wheelchair (@bobsburner__) reported

    @PositivFuturist @PrimeVideo and even if you pay, they still run their own ads (but you can skip) spotify is the worst, if you use for podcasts it doesn't remove ads at all, and there's nothing you can do about the ads the ********* bake into their podcasts "digital content" is circling the drain