Amazon Prime Video status: streaming issues and outage reports

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 27, 3:50 PM GMT+5:30	0	0
Apr 27, 4:10 PM GMT+5:30	0	0
Apr 27, 4:30 PM GMT+5:30	0	0
Apr 27, 4:50 PM GMT+5:30	0	0
Apr 27, 5:10 PM GMT+5:30	0	0
Apr 27, 5:30 PM GMT+5:30	0	0
Apr 27, 5:50 PM GMT+5:30	0	0
Apr 27, 6:10 PM GMT+5:30	0	0
Apr 27, 6:30 PM GMT+5:30	0	0
Apr 27, 6:50 PM GMT+5:30	0	0
Apr 27, 7:10 PM GMT+5:30	0	0
Apr 27, 7:30 PM GMT+5:30	0	0
Apr 27, 7:50 PM GMT+5:30	0	0
Apr 27, 8:10 PM GMT+5:30	0	0
Apr 27, 8:30 PM GMT+5:30	0	0
Apr 27, 8:50 PM GMT+5:30	0	0
Apr 27, 9:10 PM GMT+5:30	0	0
Apr 27, 9:30 PM GMT+5:30	0	0
Apr 27, 9:50 PM GMT+5:30	0	0
Apr 27, 10:10 PM GMT+5:30	0	0
Apr 27, 10:30 PM GMT+5:30	0	0
Apr 27, 10:50 PM GMT+5:30	0	0
Apr 27, 11:10 PM GMT+5:30	0	0
Apr 27, 11:30 PM GMT+5:30	0	0
Apr 27, 11:50 PM GMT+5:30	0	0
Apr 28, 12:10 AM GMT+5:30	0	0
Apr 28, 12:30 AM GMT+5:30	0	0
Apr 28, 12:50 AM GMT+5:30	0	0
Apr 28, 1:10 AM GMT+5:30	0	0
Apr 28, 1:30 AM GMT+5:30	0	0
Apr 28, 1:50 AM GMT+5:30	0	0
Apr 28, 2:10 AM GMT+5:30	0	0
Apr 28, 2:30 AM GMT+5:30	0	0
Apr 28, 2:50 AM GMT+5:30	0	0
Apr 28, 3:10 AM GMT+5:30	0	0
Apr 28, 3:30 AM GMT+5:30	0	0
Apr 28, 3:50 AM GMT+5:30	0	0
Apr 28, 4:10 AM GMT+5:30	0	0
Apr 28, 4:30 AM GMT+5:30	0	0
Apr 28, 4:50 AM GMT+5:30	0	0
Apr 28, 5:10 AM GMT+5:30	0	0
Apr 28, 5:30 AM GMT+5:30	0	0
Apr 28, 5:50 AM GMT+5:30	0	0
Apr 28, 6:10 AM GMT+5:30	0	0
Apr 28, 6:30 AM GMT+5:30	0	0
Apr 28, 6:50 AM GMT+5:30	0	0
Apr 28, 7:10 AM GMT+5:30	0	0
Apr 28, 7:30 AM GMT+5:30	0	0
Apr 28, 7:50 AM GMT+5:30	0	0
Apr 28, 8:10 AM GMT+5:30	0	0
Apr 28, 8:30 AM GMT+5:30	0	0
Apr 28, 8:50 AM GMT+5:30	0	0
Apr 28, 9:10 AM GMT+5:30	0	0
Apr 28, 9:30 AM GMT+5:30	0	0
Apr 28, 9:50 AM GMT+5:30	0	0
Apr 28, 10:10 AM GMT+5:30	0	0
Apr 28, 10:30 AM GMT+5:30	0	0
Apr 28, 10:50 AM GMT+5:30	0	0
Apr 28, 11:10 AM GMT+5:30	0	0
Apr 28, 11:30 AM GMT+5:30	0	0
Apr 28, 11:50 AM GMT+5:30	0	0
Apr 28, 12:10 PM GMT+5:30	0	0
Apr 28, 12:30 PM GMT+5:30	0	0
Apr 28, 12:50 PM GMT+5:30	0	0
Apr 28, 1:10 PM GMT+5:30	0	0
Apr 28, 1:30 PM GMT+5:30	0	0
Apr 28, 1:50 PM GMT+5:30	0	0
Apr 28, 2:10 PM GMT+5:30	0	0
Apr 28, 2:30 PM GMT+5:30	0	0
Apr 28, 2:50 PM GMT+5:30	0	0
Apr 28, 3:10 PM GMT+5:30	0	0
Apr 28, 3:30 PM GMT+5:30	0	0
Apr 28, 3:50 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (33%)
Buffering (24%)
Crashing (21%)
Sign in (19%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Chicago	Buffering	8 hours ago
Denver	Buffering	9 hours ago
Calgary	Buffering	10 hours ago
Manchester	Buffering	14 hours ago
Ashburn	Sign in	20 hours ago
Seattle	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

𝑂𝑛𝑑𝑟𝑎 (@novacisko) reported 10 minutes ago
@PrimeVideo I have to delete my account on Prime Video. This page is no longer work. I can't log in, I can't reset password, I can't pay subscription, because an unknown error. No support, nothing work, sorry guys
Tom Edward (@pettyvices) reported 14 minutes ago
@PrimeVideo This went from being the best show released in 2019 (Season 1) to being literally the worst show streaming on any platform (season 4). The level of decline is almost impressive.
Mischief Managed 👣 (@haleemarry) reported 15 minutes ago
fix your app ***** @PrimeVideo @amazon
Dr.Meecrob (@DrMeecrob) reported 18 minutes ago
@PrimeVideo has the worst announcers for game 3 of the Celtics 😵‍💫
Aditya (@sherlockBaktha) reported 18 minutes ago
@puriiii___ @PrimeVideo Kanisam last 8-9 yrs nunchi inthe worst asal 0 improvement
Dec Ditko (@DecDitko75) reported 21 minutes ago
@blkv3n0m25 @PrimeVideo You don’t know me or my beliefs. That’s the problem with many today you make too many assumptions. So please **** off. Thanks.
Blu. (@ktk8956) reported 21 minutes ago
@mikethemiz @PrimeVideo You gotta get your lick back bro. Gotta spin the block on danhausen for that. Crazy work.
Chris (@ChrisD1380) reported 23 minutes ago
This @PrimeVideo audio is absolute garbage. If you can’t provide a quality product you shouldn’t have playoff games.
Carlos Braga (@Cryms0n) reported 23 minutes ago
@PrimeVideo Can't watch... Updated app, restarted android box and TV, still no go... Asks me to go to a link (videohelp) that also doesn't work 🤷
ATM (@imjustnosy133) reported 33 minutes ago
@PrimeVideo please help!
MF (@The_Tripleking) reported 34 minutes ago
@PrimeVideo this is the worst listening basketball experience I’ve ever had… @NBA
Melanie McKee (@melanie_mc58085) reported 34 minutes ago
@PrimeVideo One of the worst shows ever. Stupid storyline and constant foul language.
cheeky ⋆‧°𓏲ּ𝄢 (@cheekyem222) reported 35 minutes ago
@PopBase @PrimeVideo FIX THIS RIGHT NOW 😭😭😭😭
🧱 (@BAMO411) reported 37 minutes ago
Watching NBA on @PrimeVideo is absolute GARBAGE...what are these terrible camera angles at the most random times?
Sasha Blouse (@Sasha_BIouse) reported 37 minutes ago
@PrimeVideo I already subscribed to monthly prime, already paid, but there is an error saying there was trouble signing me up for prime. Until now I am still unable to watch with prime despite already paying for it. Please help
Newsbreaker | Okiem Kibica (@Newsbreaker_PL) reported 38 minutes ago
@NBAonPrime @PrimeVideo De’Aaron, time to show the front office that $228M was money well spent. Let’s work.
Jason K (@Jkostvstheworld) reported 38 minutes ago
@PrimeVideo does a terrible job of broadcasting @NBA basketball literally every other outfit does it better.
HIMMOTHY (@goodjobjared) reported 39 minutes ago
@PrimeVideo Fix the picture quality on your iOS app for live sports. The picture is extremely overexposed and blown out
💤🅱️ (@ZB11__) reported 41 minutes ago
@SOUTHSIDEJP_ @PrimeVideo I was fasho tryna fix it lol
WillEmerson2.5 (@wemerson2point5) reported 43 minutes ago
@PrimeVideo I was incredibly excited for this show and it was awful. So bad that Richard Madden immediately fell out of consideration to be the next Bond. No clue why they are doing a Season 2.
PT and The Gibbdawg (@PTandGibbdawg) reported 43 minutes ago
The worst basketball broadcast I’ve ever had to endure @PrimeVideo
scottish celts (@Scottishcelts) reported 43 minutes ago
@GoToThePictures @InvincibleHQ @PrimeVideo Amazon prime is the worst plattform going. Try rewinding immediately after an ad break and bang more ads. Never mind if you have a new firstick and turns of no matter what after pausing for 30 secs.
Momo Kodopolis (@MomoKodopolis) reported 44 minutes ago
@PrimeVideo The Celtics–76ers broadcast commentary is way over the top tonight. Constant yelling on routine plays doesn’t match the moment and takes away from the game. Needs a more balanced playoff tone. Some of the worst commentators of the playoffs thus far.
The John L. Pitts Initiative (@JohnLPitts) reported 48 minutes ago
Hey @PrimeVideo, how exactly will the “overlapping” @NBA playoff games work tonight? Split screen?
TubButter (@RealTubButter) reported 52 minutes ago
@PrimeVideo audio with prime vision works flawlessly. Standard audio is awful.
Matt Costigan (@MattCostigan) reported 57 minutes ago
These @NBAonPrime I know it’s got awful… They don’t know what they’re talking about half the time. #NBAPlayoffs @PrimeVideo #Celtics #Sixers
angel (@lustfund) reported 58 minutes ago
@FilmUpdates @PrimeVideo fix it or we canceling our subscriptions… we need s3 wrap up at least.
Chaotic Harley (@AydinNose) reported 1 hour ago
@iamufohunter He ***** those girls Evil sick bastard @PrimeVideo you are the worst
Jerpent the Serpent (@Jakedrummer1993) reported 1 hour ago
@nathan_bla92087 @Hendrick9Team @PrimeVideo With this aero package, he makes a move outside with no help? There’s nothing there for him to gain. I definitely get the frustration, but he did moved inside at the end and wound up picking up two spots for a solid P4. I’m not that upset about it as a whole.
TexasNativePatriot (@TxNativeP23) reported 1 hour ago
@AmazonMGMStudio @PrimeVideo You gotta work on the joist Big BULL!