Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (25%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 West Bloomfield Township |
Buffering | |
| Spokane |
Video Quality | |
| Hillsboro |
Sign in | |
 London |
Crashing | |
| Rockledge |
Buffering | |
| Chicago |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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T Simmons
(@justmeplusmore) reported
Ok huge issues the movies I purchased through @Google when they had #googlemovies is now on @YouTube I can't download them so I can watch the movies I purchased. This needs to be fixed or refund me for the movies and I will purchase them through @PrimeVideo where I can download
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T2G
(@TeeTwoGrn) reported
@PrimeVideo App update on Vizio 👎👎 The new app is fragmented and full of bugs. Nothing about this app is seamless or user friendly. Constant delays and error codes. Ironically, the last version had none of these issues. What happened?
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traviswatchesstuff
(@traviswatchess1) reported
@PrimeVideo when are you going to fix the light flickering that happens on 4k playback??
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TV-MA-LSV
(@danielgjohnson) reported
@GinaRClark @PrimeVideo It was good. Actually better that good. Lily made it all work.
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D-.-RAiL Gaming
(@D_RAiLGaming) reported
@jstanotherytgay @PrimeVideo congrats on liking a movie that obviously is going to be terrible.
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matt vogt
(@mattvogt) reported
Something is broken in the @PrimeVideo windows app. Downloads at a crawl (90bps) on the same network the Android so is chugging away at 100Mbps)
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Becky Robinson Bates
(@rrobin0609) reported
While I go to the kitchen to get a snack after work, Mia found the Roku remote, navigated to movies, opened F9 on my Amazon Prime, and rented the movie for $20. I have a feeling it's something I can't cancel or return, but if you can help @PrimeVideo I'd appreciate it
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Rachel Van
(@RachelVan9876) reported
@PrimeVideo Terrible. Couldn't get through the first episode..
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alab
(@snb62) reported
@RSeanRoldan @PrimeVideo Is it that simple? Just by making a movie, does the hero becomes a real life hero? When things matter in real world, Bolly..., koli,...& anywood can do nothing. Real work is done by those who have nothing to do with movies. But TN folks think movies are everything. Pathetic!
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Ruinpeace
(@MoonkeDlee) reported
I subd to @PrimeVideo today and in terms of content its better than Netflix and Disney+ But the user experience is the worst and by far, not easy to go through, UI isnt clear etc
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Palmer Report Reader Jane
(@rider_writing) reported
@PrimeVideo Me I was the clicker being the youngest of a large brood. I also had to fix the rabbit ears or go get foil and a beer can from Uncle Butch
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Jessica Olyson
(@jolyson_) reported
@PrimeVideo I need help as to why the new episodes of Real Housewives of Beverly Hills and Below Deck Med are saying unavailable on your app via the hayu channel
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matt vogt
(@mattvogt) reported
Something is broken in the @PrimeVideo windows app. Downloads at a crawl (90bps) on the same network the Android app is chugging away at 100Mbps
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Adot Crawley
(@AdotCrawley) reported
@scottjshapiro @amazon @PrimeVideo I’m sure there’s a way we can turn this into a trolley problem…
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Biden is the More Effective Evil
(@trayNTP) reported
@PrimeVideo has the WORST user interface in streaming. cc: @CNET
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Brittney Collins
(@Brittharshey) reported
@primevideo your “X-ray” of the movie Frailty completely ruins the movie….I was looking forward to surprising my husband with this wonder of a thriller… THEN we had to pause the movie, and the X ray character descriptions ruined the twist. Thanks a lot. Please fix this.
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Charles Wood 🌹
(@charlesmwood3) reported
@Cinderella @PrimeVideo This looks like the worst movie since Cats... Jeff bezos give me some of that Amazon money I'll make better movies for a fraction of the cost
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MThimmig 3D jacarezado
(@M_thimmig) reported
@PrimeVideo @Sethrogen @InvincibleHQ friend with terrible advice
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Mira
(@meee_ruh) reported
@PrimeVideo @paramountplus there's an issue with paramount+ when purchased through prime video. Any show that has commercials CANNOT be paused, because if you pause it, it sends you back 2+ mins in the show. It's frustrating, please fix I want to watch BB and Love Island in peace
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Distantly Social Rumpole
(@WendellSherk) reported
@scottjshapiro @amazon @PrimeVideo The Prime video catalog is great. The newish application is terrible. Not HBO Max level terrible. But both certainly get cussed at every time I use them. Absolutely dreadful.
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👑Gracie🎀
(@Gracieboop21) reported
@PrimeVideo @Sethrogen @InvincibleHQ We NEED PANIC S2 PLS WORK ON IT 😭
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RobertH76
(@RobertAllen76) reported
@sylentreckoning @PrimeVideo Lol I wouldn't have a problem with that.
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Graff
(@Graffic17) reported
@sirlucasg @JJDodders @PrimeVideo A great many people who are annoyed by both Cordon’s voice and just how much of a terrible person he is.
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Elsje 🇳🇱
(@Elsjuhc1) reported
@PrimeVideo 2(!) waiting time..amazon prime's not working 😱
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Jordan L. Perkins, BA
(@jordanlperkins) reported
@scottjshapiro @amazon @PrimeVideo it has by far the worst format of the major streaming apps tbh
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ferg is fully pfizered
(@katieferg) reported
@PrimeVideo my Fire TV needs an update that it cannot install (keeps getting an error). It will not play any Prime videos without this update. How is it an actual Fire TV device and I can’t watch Amazon videos on it?? Every other app works fine
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عزّ ..
(@abd0laziz) reported
@PrimeVideo you guys need to work on your subs, it comes delayed and sometimes words are not separated and this is the English sub.
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weirdo // niranjan stan account 🧣
(@theressmthweird) reported
@PrimeVideo this is literally the worst thing i've seen here, wtf delete it now
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Antifa Squirrel
(@shoutingloudly) reported
@CenturyLinkHelp we can't stream @PrimeVideo from our wifi network. Other services? Fine. On VZ 4G? Fine. Wifi off on my phone: np. Wifi on? Nothing. Help pls?
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Nitin wadhwani
(@gnwadhwani) reported
@ZEE5Premium u have an worst app it take so much time to start it keeps buffering i have good internet speed than also it takes tym learn something from another app like @PrimeVideo