Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Portland |
Playback Issues | |
 Glasgow |
Playback Issues | |
 Madrid |
Sign in | |
| Leicester |
Playback Issues | |
| Azuaga |
Buffering | |
| Madison |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Jan Milne
(@janmlne) reported
@JennaPrice @MSMWatchdog2013 @PrimeVideo I cancelled my free trial days ago without a problem. (I hope) I did it by going to my account and following prompt for cancel. Good Luck.
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Swamp ***
(@SwampAssUSA) reported
@PrimeVideo yall gonna ever fix when shows randomly show German subtitles?
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Brick Rockwell, Intransigent Sim of C Wayne Lyon
(@lacerna_nebulae) reported
@PrimeVideo **** you, Amazon. You people deserve to be crippled by the same sort of deceit which you sow. Cohen is a cruel, sick bastard. He does more to create hate than fight it. He is the exact person which he pretends to satirize. And you greedy piggies help him make the world worse.
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Jinx Bell
(@JinxBell1) reported
@PrimeVideo The first one was terrible.
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Janine Shae
(@janineshae_) reported
I’m actually starting to hate @PrimeVideo Amazon Prime! Why am I paying for a service when you additionally charge to watch almost everything on there? They are by far the worst subscription service.
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Emily DON'T BE A RACIST Ptak
(@emily_ptak) reported
I am PMSing. My partner baked me a cheesecake and went to work. I want to watch a movie and have a really good, gut-wrenching cry. Tell me something to watch that's available on @netflix @CraveCanada or @PrimeVideo, please!
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404 not found 🦅⛈🍕✝️🚴🚒💻 🍺 🏳️🌈
(@bjverzal) reported
@jmillers1 @PrimeVideo I know people that host house concerts. I don’t mind them. This issue started long before Covid. Going back to the 80’s and 90’s, this trend started. I prefer quality music over a “show.” This is all my preference. Nothing more. Nothing less :)
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kat
(@KatherineMcKeen) reported
@PrimeVideo have taken £96 from my bank but are saying the payment isn’t linked to my email! They won’t help me find out where the money has gone! I’m really pissed off
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quiet-compassion
(@CompassionQuiet) reported
@PrimeVideo Do you have a map? Because I just keep getting lost in your eyes! Help keep me grounded and #SaveProdigalSon #SliceNDice
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Denise Patterson
(@denise_42) reported
from
Grimsby, England
@netflix @hulu @PrimeVideo #SaveProdigalSon #SliceNDice Please Netflix we need more Malcolm and Martin he needs help.
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3dZach on Minds, Gab, Parler...
(@3dZach) reported
@PrimeVideo It's like watching a slow, crappy, car crash.
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✡️✊Bob Dobalina
(@Mr_Bob_Dobalina) reported
I absolutely loathe Nicholas Cage as an actor. That said, the movie, "Kill Chain," on @PrimeVideo wasn't too terrible; however, it could have been really good w/ a few minor tweaks to the story.
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Chris Lion-Transler
(@CMLion) reported
Wtf? @PrimeVideo I’m trying to watch tv, so I try to log into my account: I have to enter a code, then they make me call a number where I can’t understand the person, so I try the QR code, which asks me to sign in, even though I’m already signed in. **** it. I’m watching @netflix
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Angela Korras
(@AngelaKorras) reported
@JennaPrice @MSMWatchdog2013 @PrimeVideo I had to ring them Jenna. It’s impossible on their website. Worst company ever.
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spelunkingplato🐸
(@edtofe01) reported
@99Silentguy @PrimeVideo @MillaJovovich youre allowed to like terrible things , just as im allowed to criticize it and want something different , like them sticking to the source material , i dont care how much you like to simp for milla
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jonathan_18
(@18_fishbein) reported
@PrimeVideo is broken because of @pink #AllIKnowSoFar #PinkWatchParty it won’t download. :(
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Ratikanta Ranajit
(@ratikantranjit1) reported
@PrimeVideoIN @PrimeVideo please work on ur app . ur search engine is worst .
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Shyam Lal
(@Shyam7Bishnoi) reported
My problem has not been resolved yet, @PrimeVideo @AmazonHelp
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TheSquidKid
(@TheSquidKid04) reported
@4thgen_bestgen @PrimeVideo My dad works at Amazon and has no problems
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Dean Stephen Turner
(@DeanT5) reported
@AppleTV You really need to work on the menu & options on #AppleTV. Why is there no quick way to look at episode info etc other than the search tool. Check out @NetflixUK @PrimeVideo if you need to know how to do!
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Ron Brouillette
(@brouillette_ron) reported
And I just muted @PrimeVideo for a terrible ad. The fact that, in the social media age, companies haven't learned bad advertising is worse than no advertising says a lot about their overall practices is disturbing.
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Nurse Barb
(@cshamburglar) reported
I’m still salty @netflix renewed & then cancelled @thesociety really hoping they’ll just be like ok we punk’d y’all & have been filming S.2 but I know that’s not going to happen... the best bet is @PrimeVideo picking it up.. the ratings were good so what’s the problem🤞🏻🙏🏻
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John Kromer
(@kromerjd) reported
Hey @PrimeVideo, why can't I ask my devices to play @ThemOnPrime directly? It used to work, but it appears @amazon has changed "Them" to be a stop-word so that I have to navigate to the show through Prime Video-->Shows-->Them instead of just "Alexa, play Them on Prime Video."
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AtomicAtlas
(@Atlas28027660) reported
@PrimeVideo @MillaJovovich These movies had good production quality but the story and characters were ****
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GameCookerUSRocksVR
(@man_daddio) reported
@Frankie_1969_ @PrimeVideo Always the intellectual argument of name calling & lying to people. Christians don't enslave people. They help people get free from things of the world. Seems collective thinking is the slave driver. No room for individuals. But we all will answer to God one day.
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Mayor Wesker #BLACKLIVESMATTER
(@TheRealAlWesker) reported
@one_big_boss @PrimeVideo There's honestly SOO much to unpack with these movies, but the neglected facts about all the injuries and death involved are by FAR the worst parts!
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Gwen Namunenga
(@binamweembe) reported
@DawsonTracy @PrimeVideo I came on here to find out who went home because I had the same problem. YouTube has last chance kitchen, though.
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Ja'net
(@jcmm11) reported
from
Fort Worth, Texas
@Pink @PrimeVideo Watching this now and am inspired, I want to collaborate with you on an idea I have to help your fans and other fans. I doubt you'll see this but if you do. Just realized this sounds super sketchy but I promise my motivation is not $$ and I do not want fame. #notascammer #am4real
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Taylor Mechling
(@10_1Sniffles) reported
@MissYelsek @PrimeVideo @jesseleesoffer Or, hiatus time could work.
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♡ Amanda ♡
(@Glass1ncision) reported
Why does #PrimeVideo not work on Saturday mornings. Error message about the internet connection that works. All other streaming sites work. No updates. @PrimeVideo