Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (25%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Playback Issues | |
 Jerez de la Frontera |
Playback Issues | |
 Guwahati |
Playback Issues | |
 Turlock |
Crashing | |
| Santa Clara |
Video Quality | |
| Broken Arrow |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Vash22
(@Vash223) reported
@PinkHatPonpo @PrimeVideo Seth Rogan was part of a good scene in Pineapple Express. No other work he's ever been involved in is good. I'm sure this is utter trash also. Are you even 30 years old yet? I doubt it.
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InduKalpa (ইন্দুকল্প)
(@indukalp) reported
from
Badulāhāti, Assam
@JioCare I am a user of jio postpaid. I have tried several times to connect with customer care but no responce. My issue is my @PrimeVideo is not activating. I want a callback at my no 7002701372.
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Roger Watling
(@2sticks66) reported
@Sparky_FM @PrimeVideo Only one visit per week ANPR will see to that. So if you have more than a car load you must go online and book another appt. Option B is fly tip which seems to be a favoured option by some. We are all good mate staying out of trouble
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datefilledbrownie
(@datefilledbrow1) reported
@PrimeVideo @InvincibleHQ The sound quality is awful, can barely hear some of the dialogue in episode one
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SpaceWalker
(@pbeau49) reported
@PrimeVideo I really like it. I have no problems with the subtitles. Characters speaking in their native languages adds to its authenticity.
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Fabio M. 🇪🇺🇮🇹🇳🇱🍺🛹🎧
(@fabmar78) reported
from
Amsterdam, Provincie Noord-Holland
@ShieldVoC @PrimeVideo @AmazonHelp moved my prime subscription from .DE to .NL; it works for deliveries but cannot buy movies (requiring German address, while I’ve been living in NL since original subscription). Can you help?
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WannaBeMartinSomethin’
(@invinciblekop) reported
@LAsnapperPAP @JodieMarsh I’m just not sure you know enough about it. If you have access to @PrimeVideo I encourage you to watch Square One, might help you understand the civil settlement. That DOES happen all the time, sometimes to make things go away... sometimes because someone is backed in a corner 👍
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🌈🎼Diamonds &Rust♀️🏳️🌈✌🏼
(@ZoieFanAnna2) reported
@PrimeVideo I pay you money for this service every month. Now you cut off scene action and go to commercials, insulting and then play the same friggin commercials! What is up with quality control? Shame on you
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Eric Fastner
(@EricFastner) reported
Real bold move from @PrimeVideo to adopt the “Let’s have the absolute worst UI possible but also have Scrubs” business model, but it’s working for them
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Joey Hennessey
(@TheRealJoeyH) reported
@PrimeVideo your last update is trash. Vizio tv, fast forward and rewind is basically unusable.
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The Office of The Big Durty Nerd 🇨🇦
(@bigdurtynerd) reported
@karenGvo @PrimeVideo This happened to me as well. If you are watching it on like a digital box, a reboot of the system should help.
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Rylend Grant
(@rylendgrant) reported
@theofficialword @Jonezee99 @PrimeVideo CRASH AND BURN!!!
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ABA
(@ABA51471) reported
@disneyplus tbh your app sucks, everyday I have loading issues, while @netflix and @PrimeVideo load flawless.
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Kaan
(@kaanbarkan) reported
Dear @PrimeVideo. It’s been 6 months since I started my membership in Turkey. I’m really supporting that u are in Turkey. But please, nothing in there. It’s garbage. 10 years old movies and 3rd quality series. How long we will continue like that? Kiss jeff for me. Sincerely.
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Alonzo Mable
(@alonzo_mable) reported
@JonnyWuTang @PrimeVideo Idk but it’s trashhhhh. To the way it looks, to the buttons not working properly, etc. I literally went through a whole pack of batteries to only figure this out. Netflix works so it’s the update.
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𝗦𝘆𝗞𝗟𝟬𝗡𝗘 / 𝗧𝗖𝗢
(@SyKL0NE) reported
@smoakie257 @PrimeVideo I don't see the spelling error.
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mrshaw
(@torontophysed) reported
@PrimeVideo please fix your offline playback issues #switchingtonetflix
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ᴮᴱSleepy Noodle ⁷
(@DramaLets) reported
My dad has been spam watching the grand tour whilst I’ve been playing a game on my laptop. It’s actually the worst? They were just making jokes about pretending to be trans to get a better car insurance deal. Real cool @PrimeVideo real cool.
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Neil gardiner
(@Wolverneil) reported
@Skybound @PrimeVideo Good story though wish the line work on characters was better.
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Jamie Laird
(@JamieRLaird) reported
@primevideosport why is the tennis not loading up to play I have tried everything I can think of but no help. Is there any issues? #PrimeVideo #WTA #atptour
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Joshua Crawford
(@JoshCrawfordNE) reported
@georgegustines @RobertKirkman @PrimeVideo Mark Grayson himself spends almost 100 issues sympathizing with his villainous father's ethic, "strength is power". He seeks out fights because he "needs something to punch". I don't think I would like Mark if he was a real person. 2/2
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funtimes
(@gary_provenzano) reported
@PrimeVideo Horrible ridiculous over violence last four episodes were terrible first half was good maybe the first three or four
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Outlander Angels
(@AngusAngels) reported
@MenInKiltsSTARZ @STARZ *sigh* Can you please work with @PrimeVideo to get the next episode up in the US?
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Adam Babajee-Pycroft
(@adam_ux) reported
I don’t like to criticise the UX work other people do without understanding the context but I’m going to make an exception. Why does @PrimeVideo make it so difficult to find and resume a serious compared to nearly every other major streaming platform? #ux #ucd
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Real Stockton
(@RealStockton) reported
@S_DUB_in_PNW @Marc_McLovin @PrimeVideo ummmmm... You are clueless as to why I commented as I did It is a promotion for a movie it tells me it is highly rated What it does not tell me is anything about the movie hence a fully useless promotion But then, Dell my girl, you knew that was the issue. You assumed much
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eikcammailliw
(@eikcammailliw) reported
@PrimeVideo I really like #Invincible but you need to fix your captioning. Subtitles identify the Mauler bros as “Mauler” and “Mauler 2”. Totally ruining the argument, and possibly the entire show(?), over who is the original and who is the clone.
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Vishnu Sharma
(@Vishnus99874886) reported
@PrimeVideo my app is no longer showing the download option. I have downloaded the app again after deleting but not helping. Need help here
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Randall McCarley
(@RandRendArt) reported
Anyone else have problems watching @PrimeVideo? The sound is always out of synch. Unwatchable. Don't have this problem with other platforms.
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The Commander Tavern
(@CommanderTavern) reported
@lab_proxy @PrimeVideo All work and no play makes Jack a dull boy.
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James Lee Johnson
(@James_Scribbles) reported
@InvincibleHQ @PrimeVideo Overall, I really liked it. Sadly, I feel like the castings for Allen, Rex, and Mark are the worst parts of the show. Seems like they spent too much time trying to snag celebrity voice actors and not enough finding the right voice for each character. Hopefully they’ll get better.