1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Columbia Playback Issues 2 hours ago
Villeneuve-Saint-Georges Sign in 9 hours ago
Chattanooga Buffering 9 hours ago
Cholet Playback Issues 10 hours ago
Haddington Buffering 14 hours ago
Sydney Sign in 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisquintano
    Chris Quintano (@chrisquintano) reported

    @PrimeVideo Too bad they are terrible in both formats

  • maysonlouise
    Theresa M (@maysonlouise) reported

    @NASCAR @MISpeedway @PrimeVideo Can we please update the technology from timing lines to where cars are on track?! Or add a bunch more? It's crazy for drivers to work to pass someone and then get it taken away from them because of an ill timed caution.

  • naphtyuzamaki
    Stephan Hawking (@naphtyuzamaki) reported

    @PrimeVideo just buy the sub, but when I do scroll long it just come to top automatically n it just irritate me , Ps my phone is latest in market so no hardware issue

  • Bigred2989
    Bigred2989 (@Bigred2989) reported

    @PrimeVideo I can't for the life of me figure out how to switch to the black and white mode. Every guide tells me the same things and none of them work, the option literally doesn't exist on my Fire Stick. They should have just put it as a different episode listing.

  • PoetAnderson182
    Pavel M (@PoetAnderson182) reported

    @PrimeVideo We're broken because you cancelled Stargate #SaveStargate

  • inamdar_nida
    Nida Inamdar (@inamdar_nida) reported

    @PrimeVideo worst dubbing and sound of Game changer (Hindi) @AlwaysRamCharan

  • KruxJacobs
    Justin Krux Jacobs (@KruxJacobs) reported

    @PrimeVideo there are huge chunks of content missing from “The Strain” series airing on your amc+/shudder network, definitely seems to be a technical issue, many online notating the same, anyone working on this?

  • FollowMyBehind
    Sassy7_GeekChic (@FollowMyBehind) reported

    @PrimeVideo Huge snooze fest. Awful pacing, offensive acting, and just stale all around.

  • Salty_Sea_Dog1
    Johnathan De Wit (@Salty_Sea_Dog1) reported

    @Jack2LOneill @PrimeVideo That's modern inclusivity, when you make a generationally successful show pre and post airing but then think, surely it'll work with a known writer catering for 'the many'. Fools.

  • st5ifud
    Simping minion (@st5ifud) reported

    @readandracex @soldaicris @PrimeVideo thats the worst.imagine 8 weeks waiting like so much could happen in 8 weeks,thats such a waste of time

  • WinnieJenkems
    Winnie Jenkems (@WinnieJenkems) reported

    @amazon your “I Shouldn’t Be Alive” channel on @PrimeVideo TV (powered by @BanijayEnt) has been stuck looping the “watch more after the break” interlude over and over for DAYS! Not showing any actual episodes! Please fix!!!

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • MandySchnurre
    Mandy ᐰ Schnurre (@MandySchnurre) reported

    @primemovies @PrimeVideo "the worst you said is.." cancel Stargate 😑 #SaveStargate @AmazonMGMStudio

  • AZHSPRIN
    AZHSPRIN (@AZHSPRIN) reported

    @PrimeVideo fix your blurry feed of the Fever basketball game!

  • sahithi0911
    sahithi (@sahithi0911) reported

    @priyamucharla @PrimeVideo 😭😭 worst asalu. Already paying so much for subscription and on top of the ee ads okati. Daridrudu. Anduke prime lo chala rare ga chustuna

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @StargateYT @AmazonMGMStudio @PrimeVideo - Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @AmazonMGMStudio @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doing the same will work for you? #SaveStargate

  • arch_diamond
    Star Diamond Arch (@arch_diamond) reported

    @PrimeVideo Now there is a problem

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doing the same will work for you? #SaveStargate

  • dmcmahon91
    David McMahon (@dmcmahon91) reported

    @PrimeVideo Yeah there are about 2 dozen pairings from Stargate that work even better

  • kracik_adam
    Adam Kracík (@kracik_adam) reported

    @PrimeVideo Yo amazon just stopping by to tell you how much you suck. I am dropping amazon. Go to hell. Worst company. If you wanna go the way that people like what you do so you cancle it, than you have nothing to offer. Bye.

  • AccusedScots
    Accused Scot (@AccusedScots) reported

    @UrGirl_xo @netflix @PrimeVideo The fact you’ve moved from discussing the issue to personal insults tells readers everything they need to know.

  • mrx1983
    mrx1983 🦄🌈 (@mrx1983) reported

    @PrimeVideo be happy that i need your free shipping, because i would have cancelled otherwise my subscription to your service now. cancelling of stargate is a terrible decision, i just want you to know that. probably wasn't a good idea that amazon bought mgm after all.

  • sisk_ii
    StoryMan-Jack (@sisk_ii) reported

    @nerd_cookies @AmazonMGMStudio @PrimeVideo It might be a blessing, look what they did with... Well everything. LOTR, Wheel of Time, Witcher, Star Trek, Star Wars... I cannot even watch old stuff because they destroyed all this so badly. Even West World a series based on an old SciFi Movie. Broken, like their minds.

  • StoryBeats
    DPapas (@StoryBeats) reported

    @boon_boy_adge @PrimeVideo I've seen new guy issues at companies before. This Blair Fetter who chased out the 2 execs advocating for Stargate probably has some buddies in mind to do the sucky version.

  • Stargayte
    Philippe 🇨🇦🇪🇺🇨🇵🇨🇭🏳️‍🌈 (@Stargayte) reported

    @jondelarroz Already cancelled my @PrimeVideo subscription today, selling my Amazon stocks tomorrow. I guess the last thing is to be loud about what a terrible idea it was to kill this show. #Stargate

  • BabiQuinones
    Babi (@BabiQuinones) reported

    @AppleTV @PrimeVideo I haven't been able to finish the Tehran series for two days. It just keeps loading every five seconds and nothing happens. I've tried everything Prime and Apple suggested to fix the problem but nothing has worked What are going to do? Thanks @AppleSupport

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • JayPhillip_
    Jay Phillip (@JayPhillip_) reported

    @PrimeVideo I have a problem I need customer support for. How do I do this?

  • withcharm12
    Gale (@withcharm12) reported

    Bezos laying off Americans for lazy and inept Jeets is precisely why @primevideo is down and not working. Way to go loser