Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Playback Issues | |
 Winston-Salem |
Buffering | |
| Phoenix |
Playback Issues | |
| York |
Sign in | |
 Guadalajara |
Buffering | |
| Cranbrook |
Video Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Kurt St. Angelo
(@saintangelo) reported
I was running out of canned cat food. Before bed on Saturday night, I ordered a case from @amazon . It was delivered to my door before 10 a.m. Sunday morning. Problem solved. @PrimeVideo cc: @Walmart
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Cesar Viramontes
(@drybones72) reported
@LastCallHIMYM @PrimeVideo Ted is the worst.
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Waboman
(@Waboman1) reported
@PrimeVideo @AppleSupport Latest update to the Prime video app on #AppleTV and I no longer get HDR. Please fix asap!
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Gery
(@Gery21229025) reported
@PrimeVideo The wilds - broken
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mariOliveira
(@MoLene12) reported
@PrimeVideo does anyone has a problem watching video on cellphone and CC is delayed?
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Dan Wickline
(@danwickline) reported
Something I didn't know I wanted is now stuck in my head. I want to see this happen. Both series are on @PrimeVideo . I could see Jack Ryan on a case and having Reacher brought in to help him. This would be a great crossover for two popular series. @alanritchson @johnkrasinski
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Anmol
(@Anmol71822979) reported
@amazon @PrimeVideo @amazonmusic My customer account is locked and also i havent intimated my issue and theres been 100 days also done everything to know my problem and solve accordingly bit unable to do that
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mimosasatnight
(@rhoady9) reported
@grandecom @PrimeVideo Astound is the absolute worst service provider. Do not use them, even if it’s free!
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Immortal -T-
(@ImmortalMoT) reported
@PrimeVideo Stop terrorizing children (and adults) with the scary movie freak show previews. It’s the worst part of prime.
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Hector 🗻 Parayuelos
(@hecpara) reported
Hey @PrimeVideo - why the heck can I not stream bonus material to the TV I'm watching something on? Forcing me to watch it in my phone instead is the most asinine decision. Please fix this!
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Cero Mano !
(@RoneAmabile) reported
@PrimeVideo @alanritchson i would love to watch it offline, but sadly the subtitles don't work, like, for months all desync
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Anmol
(@Anmol71822979) reported
@amazon @PrimeVideo @amazonmusic I am unable to resolve my customer account issue ,there is no relation of seller account with that so kindly give me the permission to pick up my stock asap as my account issue is not resolving on any end i have done everything to. Contact amazon but have'nt got any solution
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Ardhendu Sarkar
(@itsardhendu) reported
@PrimeVideoIN Amazon own AWS still PrimeVideo In restrict streaming in 1080p on Website and Desktop Apps. Do you still can't handle the traffic of user or something Else. Why don't you upgrade the servers🙄😒😑
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Anmol
(@Anmol71822979) reported
@amazon @PrimeVideo @amazonmusic Worst experience of amazon ,worst system unable to do anything no customer solution and no intimation just block the account and after that nothing
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Kimberley
(@kimberley2479) reported
@hayu_uk @PrimeVideo @primevideouk RHOSLC episode not up again — EVERY SINGLE WEEK! Please fix
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Chris
(@Grumpyduck) reported
Couldn't help myself, binged the whole of #ReacherOnPrime in a weekend. I really wanted to make it last but it was SO good. More please @PrimeVideo @Skydance
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Of_Sound_Mind
(@OfSoundMind4U) reported
@Chris___Lopez @amazon @PrimeVideo Were you born complaining? Go work somewhere else Chris that pays more if you dare. That's how it works Chris. Supply n demand, skill sets etc the world over. Millions work for Amazon & why? Who forced them? Go get more $. Try working in China, Europe, India? Pikachu!
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Cameron Cole, Emotional Instability System, v41a
(@DamnCameronCole) reported
@PrimeVideo Not the worst reaction there is. My wife would have followed up with a double leg…
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Ennael
(@EnnaelK3219) reported
@bub964 @PrimeVideo Okay, doesn't mean anything to me. It's not a movie I've heard of. And the 2nd use of the gif doesn't help...
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addymo
(@adam13648254) reported
@PrimeVideo please help us fans #SaveNeighbours it has a loyal fan base and even just the afternoon viewing on @channel5_tv gets over a million viewers and it’s not even an expensive show. For 37 years it’s a institution that would bring people to prime in the millions
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Leons Jeyaraj
(@leonsjeyaraj) reported
@ZEE5Mena very unstable quality of picture due to slow streaming @ 50mbps, feels like not worth it to pay premium comparatively @PrimeVideo specially ZeeKids plays Republic news channel. Unfortunately I have to bare this for 11+ months,
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julesy
(@julesy) reported
@blairbn I enjoyed the first 15 min I got to watch of the 1st ep! @PrimeVideo gives me an error every time I try to continue my video. I mean, I bought the whole season so I dont get what the issue is but I will try again later!
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Sai Nemuri
(@saikirannemuri) reported
@PrimeVideoIN @PrimeVideo In the recently uploaded "One Cut Two Cut" Kannada movie, there is a miss in sync with video and subtitles. Subtitles are displayed in advance than the video screening. Kindly check and fix it.
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soph🧃euphoria spoilers
(@fullmoonyelena) reported
@AnnaKendrick47 @Showtime if you like gay women led plane crash shows you should watch the wilds on @PrimeVideo bestie
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Mad Max
(@yinzerchemist) reported
@SCityNATION412 @PrimeVideo @NFL has the ABSOLUTE WORST all star game of the four major professional sports.
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Dunc
(@dunc_561) reported
@PrimeVideo fix your nuggets/nets link
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Just Tanya 🌊🏳️🌈✊🏿
(@PantheisticLass) reported
@ShawnMoffitt @PrimeVideo The mash song is by far the worst song on this list. Not because it doesn't fit. But, it reminds me of being a tweaker drug addict, still awake at 3am, it literally makes me sick. The way a smell can transport you back to a good place. It's the opposite of that. #15YearsClean
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Donna
(@MoonSpinner07) reported
@PrimeVideo @AmazonStudios Bezos requests to have a historic bridge in Europe dismantled and reassembled at his cost so his mega yacht can pass through. So yeah he needs the money people. In America we always help the rich.
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KazzyD
(@SarcasmKazzy) reported
@MrMiller23 @PrimeVideo I got to the last episode and just went back round to episode 1 again... They're gonna have to work harder to get these episodes out!!!
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Greg O'Connell (Two jabs)
(@Gregster29) reported
.@AmazonPrime @primevideouk @PrimeVideo the winner of the worst #cgi tear goes to #ReacherOnPrime come on guys could you not have found a good FX house to do that one scene in the final episode, instead of someone using mspaint.