1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 27% Buffering (27%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Huntingdon Playback Issues 9 hours ago
Dallas Sign in 1 day ago
Paris Crashing 1 day ago
Wigan Playback Issues 1 day ago
Ridgeway Video Quality 1 day ago
Fareham Playback Issues 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • xXBlade89Xx
    M Barth (Blade) (@xXBlade89Xx) reported

    @dhewlett @PrimeVideo We need your help to save the Stargate franchise. #saveStargate

  • TheFairies_
    Katie and Molly (@TheFairies_) reported

    @AmazonMGMStudio @PrimeVideo I think it's interesting how narratives like this can really shape our understanding of environmental issues. But does anyone else feel like the storytelling sometimes overshadows the actual science behind the green movement?

  • mbhnyc
    🇺🇦 Srud 🇺🇦 (@mbhnyc) reported

    @AmazonMGMStudio @PrimeVideo Grace would DEFINITELY be a Stargate fan. And don’t you dare reboot - it’s a terrible idea.

  • LakshmyV2
    Lakshmy Venkiteswaran (@LakshmyV2) reported

    @NishitShawHere Haven't watched PrimeVideo in a while simply because of those pesky ads every 15 min or so. However, cannot believe Scarpetta is in this list cos the series is terrible. Kidman wrong choice.

  • sisk_ii
    StoryMan-Jack (@sisk_ii) reported

    @nerd_cookies @AmazonMGMStudio @PrimeVideo It might be a blessing, look what they did with... Well everything. LOTR, Wheel of Time, Witcher, Star Trek, Star Wars... I cannot even watch old stuff because they destroyed all this so badly. Even West World a series based on an old SciFi Movie. Broken, like their minds.

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    Stargate is that good. Why would you want to mess with canon? Reverse a terrible miscalculation and #SaveStargate @AmazonMGMStudio @PrimeVideo

  • pauliegeronimo
    Pavel Hlásny (@pauliegeronimo) reported

    @PrimeVideo Unless tomorrow, you put Stargate back on track, it looks awful

  • DestinyCaptain
    DestinyCaptain - Human of Earth (@DestinyCaptain) reported

    @PrimeVideo Did they ever fix the issue where some Amazon customers couldn’t watch this in Black and White? Well maybe they could get Martin Gero’s Stargate Project back on track. That would fix #Stargate #SaveStargate

  • leeburridge
    The Real Lee Burridge (@leeburridge) reported

    @AmazonMGMStudio @PrimeVideo Are they using the Stargate glitch travel through time? We would have found out if you hadn't cancelled the new Stargate series I guess #savestargate

  • Vicky_Mansour
    Vicky Mansour (@Vicky_Mansour) reported

    @BaronDestructo @lorenbhollander @PrimeVideo and will continue to be until they fix their mistake!

  • PcsActual
    Janszky József (@PcsActual) reported

    @PrimeVideo #savestargate just do it! fix it then pls

  • BRDJR
    William-Dunhan (@BRDJR) reported

    @PrimeVideo @AmazonMGMStudio This really didn't go the way you were hoping did it? Well good news: there is a way to fix it even still. #SaveStargate by reversing course and let the show go on as it was going to be. You'll make money, the fans will be happy & we'll forgive

  • GreenDevils69
    CS (@GreenDevils69) reported

    @PrimeVideo #SaveStargate Or maybe my AmazonPrime is soon Broken

  • DavidZorkocy
    David Zorkocy (@DavidZorkocy) reported

    @PrimeVideo You literally did this to all of us when you canceled Stargate. Broken heart.

  • Montalb89519559
    Montalban (@Montalb89519559) reported

    @dhewlett @PrimeVideo Welcome to the fight Mr Hewlett, please help us!

  • sachin_dhone7
    Sachin Dhone / सचिन ढोणे (@sachin_dhone7) reported

    @PrimeVideo @PrimeVideoIN I'm facing an issue with my Amazon Prime account and haven't been able to get it resolved through regular support channels. Could you please look into this and assist me?

  • Caspearious
    Caspearious (@Caspearious) reported

    @Undoomed @AmazonMGMStudio @PrimeVideo #SaveStargate I did cancel Prime way before this (due to destroying other IP)... nor will I re-sub to Prime if the gate is saved. However, I will buy all the Stargate seasons on Prime (old and new) as well as some physical merchandise (where money permits). I will continue buying some things on Amazon in general. However, if the gate is permanently shut down or goes under "new management" for the "modern audience", I'm done with Amazon in general and will work towards using alternative services to what Amazon offers. I am already using Walmart for some of those services... I'll just redouble my efforts for other service replacements. So, please #SaveStargate.

  • canaryesq
    Jack G (@canaryesq) reported

    Can @FOXSports & @PrimeVideo fix this issue in time for the World Cup? Watching England game, delayed an hour because of thunder, and the stream cuts out and says the event is over, presumably because of the delay and the event going on an hour longer than anticipated.

  • Kevc4d
    Ginge -/Kev (@Kevc4d) reported

    @Nina7Infinity @AmazonMGMStudio @PrimeVideo A while back, Microsoft Flight Simulator 2024 had big problems. Others and I kept pestering them for a fix, their way of fixing it was just to block everybody. I expect Amazon to go down that route.

  • iNocturne
    iNocturne (@iNocturne) reported

    @BaronDestructo @PrimeVideo Atleast i hope they didnt make you work yourself up to nothing sometimes productions can even go into writing to then cancellations.

  • anubhav_0724
    ANUBHAV PANDEY (@anubhav_0724) reported

    @PrimeVideo @amazonIN Have subscribed for prime video today at 1:54 PM under annual subscription on INR 1499. Still my app is asking me to join. What is the issue here? Why the subscription is not working ? Transaction reference ID: 616508067883

  • waterdaniels_
    ⅅ∆ℕΙΞℒ (@waterdaniels_) reported

    It would habe been the perfect timing for Stargate, but @AmazonMGMStudio @PrimeVideo have the worst executives. Reverse your decision.

  • 108DANNY108
    daniel (@108DANNY108) reported

    @BaronDestructo @MichaelShanks @PrimeVideo We will not let all your hard work go to waste. You all were trying to give us what we wanted so it’s the very least we as fans can do to see it come to fruition. :)

  • CriticsAnalysis
    Critical Analytical Shiv (@CriticsAnalysis) reported

    What a bad film thay have made 'Masters of the universe' Very disappointed feeling and wasting your time. It's poorly written, bad acting, worst direction, bad Graphics work. Entire film is cringe. @AmazonMGMStudio @PrimeVideo #HeMan #Mastersoftheuniverse

  • shanesmithau
    Shane Smith (@shanesmithau) reported

    @PrimeVideo Stargate is also calling! Amazon made a huge financial misstep here. It's not too late to fix it! #SaveStargate

  • DrummerTravis50
    Drummer Travis 🥁🤺🛠👋🏾 (@DrummerTravis50) reported

    @PrimeVideo All the #Stargatesg1 fans need to on board here to get Amazon to bring back Stargate instead of dropping the work that's already been invested. Bring back Stargate!!!

  • The_real_Karzir
    Karzir (@The_real_Karzir) reported

    @ronaldhandley @PrimeVideo Again, there are reasons he acts like he does, but if its not for, no problem, but I enjoyed it greatly and hope for more.

  • juicymcdreamy
    Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported

    @PrimeVideo You should fix your mistake and #SaveStargate

  • AlienHunter888
    Wendi ✡️ (@AlienHunter888) reported

    @PrimeVideo Fix this. #SaveStargate

  • SusanGardiner19
    Dᐰniel Distraction 😎🤓☕ (@SusanGardiner19) reported

    @PrimeVideo Fix #SaveStargate while you're at it @AmazonMGMStudio