Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Sign in (28%)
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Buffering (26%)
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Playback Issues (22%)
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Crashing (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Peosta |
Crashing | |
| Hyattsville |
Crashing | |
| Ocala |
Crashing | |
| Columbus |
Sign in | |
| Buena Park |
Sign in | |
| Silverdale |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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St Johns Roundabout From Hell
(@EvilRoundabout) reported
@PrimeVideo @NFL broadcast is 💩 Way to crash you’re already falling ratings, with trash broadcasters. 🤮
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Brandon_Side_Note
(@BrandonKoskey) reported
@PrimeVideo just updated my fire stick three times for it to tell me to update it AGAIN to watch the game. Doesn’t work. Works on @Roku the irony
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Matt Bentley
(@mbentley1238) reported
@PrimeVideo is terrible for Thursday night football shits delayed and freezes bring it back to national television
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mary brown
(@Mrksmrs5Brown) reported
@PrimeVideo fix the freakin sound on the game
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DPhilly
(@PhillyD2371) reported
@ERuns @PrimeVideo Worst experience watching football ever
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Seattle Sports Memories And Milestones
(@206Sports3) reported
@AmazonHelp Yeah, it's your end @PrimeVideo why should I have to sit on the phone with customer service when it's clear it's YOU that has the issue? Utter crap.
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CJ Winpigler
(@cjwinpigler3535) reported
@NFL can we please get these games off of @PrimeVideo This whole, having to login to watch a football game is pretty ridiculous.
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Kevin Cleary
(@Krucial_Kev253) reported
“The crowd already roaring” if only we could hear it Al. Except @PrimeVideo damn near silences the crowd noise. FIX IT
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Ken Maynard
(@KenMaynard81) reported
Can they please fix the sound on @PrimeVideo. It’s week what 4? Fix it
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Jimmy
(@jimmiedimmickk) reported
@sunderedseas @PrimeVideo @LOTRonPrime HAHAHAHAH, ye. Highest budget TV-show with the lowest quality.
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Christi Anderson
(@christi_2122) reported
Hey @NFL and @PrimeVideo funny how network television and @espn never had an issue with TERRIBLE picture quality!!!
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Coop
(@VIC1Infantry) reported
from
Huntingburg, Indiana
@LOTRonPrime @PrimeVideo My *** is gonna be up early tomorrow try to catch this all day all week at work I've been creating my own story line finish to the finale and I am so excited for the end of this season
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Az Vitesse ☮️
(@AzVitesse) reported
Anyone else having issues with @PrimeVideo stream of #TNFonPrime ? Extremely jaggy. Highly annoying.
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Shawnm3507
(@shawnm3507) reported
@Broncos @PrimeVideo Man I needed this earlier when a friend offered me 2 tickets!!! I’m stuck at work and can’t leave early!!
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Steve
(@SteveISU16) reported
@NFLonPrime @PrimeVideo @DavidBowieReal The audio/video is crap, my isp isnt the issue.
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Parker Willis
(@GonzoParker) reported
Watching @nfl games on @PrimeVideo is the absolute worst!
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Samuel Jordon Images
(@ImagesJordon) reported
from
Lee's Summit, Missouri
Maybe it’s my tv but the @PrimeVideo broadcast quality of TNF is far better than @ESPNNFL and @ABCNetwork
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Brandon Rossow
(@bjrossow) reported
@PrimeVideo streaming the NFL games is terrible and glitchy. I would be embarrassed if this was the product I put out to the public.
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CHRIS
(@Houseman33) reported
@PrimeVideo @amazon @NFL trying to cast the game to my TV and having issues again. What's the point in paying if I can't cast it to my TV.
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Caleb Cook
(@Cook_cac) reported
@PrimeVideo your streaming service clearly can’t handle Thursday Night Football yet. It’s laggy, it looks slow, and you paid all this money to have the rights to it. Please do better to fix this
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Lee Sawyer
(@LeeSawyer59) reported
@AmazonHelp We already called you for help and you refused. Unless you are going to shut down the illegally charging account and refund a years worth of charges @PrimeVideo and @amazon has been stealing off an expired card, we have nothing left to talk about.
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S
(@SillySi7) reported
@PrimeVideo @EmpowerField @NFLonPrime Fix your TV app interface-experience. Netflix TV experience had one up
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El Kalbo
(@El_Kalbo) reported
I dont get this @PrimeVideo freezing stuff. never had an issue. crystal clear picture every week. @NFLonPrime
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Frank Bellio
(@FrankIsBusiness) reported
@ChrisLeaTV Now try watching the game on @PrimeVideo - Total failure, doesn’t work.
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Seattle Sports Memories And Milestones
(@206Sports3) reported
Anyone else having issues with @PrimeVideo ???
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Joseph Bond
(@DoubleOZeroMI6) reported
@BigRedTrousers @007 @PrimeVideo Very disappointing, especially for David when he spent months putting this together. They had better fix it. People are starting to get really upset.
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Edward De Lavigne
(@EdwardDeLavigne) reported
@buscaremy @PrimeVideo @LOTRonPrime I second this !!! Amazon does not deserve to have the rights to tolkiens work !!!
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MVP BOOK!!!!
(@antonior1986) reported
@PrimeVideo week 5 and sound issues are still a thing. I can barely hear the commentary. WHY!!!!
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Damian McGonegal
(@damomcgonegal) reported
@PrimeVideo @NFL FIX YOUR **** EVERY WEEK THESE GAMES ARE UNWATCHABLE YOU GREEDY *****
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Travis-Zick
(@traviszick) reported
from
Brooklyn, New York
@PrimeVideo your stupid feed is not working for TNF the sound is a mess!