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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 27% Buffering (27%)
  • 22% Crashing (22%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Vivy Sign in 10 hours ago
Sarreguemines Playback Issues 1 day ago
Bromley Playback Issues 1 day ago
Aberfeldy Video Quality 1 day ago
Melbourne Buffering 2 days ago
Birmingham Sign in 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • GULAGSGOTTAGO
    JoeKar ◎ (@GULAGSGOTTAGO) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo Mckay still has to do the work to save Shepard 40k years in the Future..

  • imranbash
    Imran (@imranbash) reported

    @PrimeVideo lost my subscription associated to VI just because of logout and login, what kind of service do you provide, do you guys have some sort of sense rude customer care not able to help

  • IMULTRAHARDCORE
    ULTRA (@IMULTRAHARDCORE) reported

    @CloakedNaus @AmazonMGMStudio @PrimeVideo Right? The money and work was already put in just finish the job! #SaveStargate

  • vklucky05
    Vishal Khandelwal (@vklucky05) reported

    Plz help I am unable to upgrade my prime subscription @PrimeVideo @amazonIN

  • IndWheeler
    Lord Alto (@IndWheeler) reported

    @PrimeVideo @PrimeVideoIN The Sound Quality in Prime Video is going worse day by day and making it cumbersome to watch any video. This is there for past 3 years but no improvement, when other OTT platforms can be at normal audible range, yours always suck, we have to keep in full

  • kag734
    KG (@kag734) reported

    @PrimeVideo I’ll never recover from a broken heart if you and @AmazonMGMStudio don’t allow Martin Gero’s Stargate to become a reality #SaveStargate

  • littlekwan13
    ࣪ ⋆ ♡ ℴ𝓁𝒾𝓋𝒾𝒶 ˚꩜。 (@littlekwan13) reported

    @PrimeVideo I've watched this clip for a thousand times and I am still screaming and giggling and kicking my feet and panicking about the ending. Someone help me (actually don't).

  • Charjog01
    MattJog04 (@Charjog01) reported

    @Jack2LOneill @PrimeVideo With our rising numbers they can continue trying to ignore us. But it won't work, because the fanbase is worldwide!!

  • TheBruceCosplay
    RobertBruce (@TheBruceCosplay) reported

    @PrimeVideo Your WNBA announcers were absolutely horrible. Zero play-by-play, just long stories, sometimes about the players and mostly about themselves. The worst was when they had to explain that they weren't cheering for the Dream. Just bad!

  • TheSiskoReturns
    TheSisko (@TheSiskoReturns) reported

    @PrimeVideo What you need to fix is the horrendous decision to cancel Stargate with Martin Gero. #savestargate

  • mathelm64
    Mat Helm (@mathelm64) reported

    @BaronDestructo @PrimeVideo For me at the time, and even now, my line of work meant I didn't need one ounce of drama from my TV shows. Which is why I so much luved my bubblegum Stargate, especially Atlantis (cept when you killed off Weir and Beckett) and hated the Galactica want a be soap Universe...

  • sraaived
    devia 🌻 (@sraaived) reported

    hi @PrimeVideo i have tried to contact prime video AU help on the app so many times to resolve my subscription payment problem, but i could not get in contact. please help get back to me

  • RiftWatcher73
    NebulaGazer (@RiftWatcher73) reported

    @PrimeVideo people just want stargate how about you fix that problem first #SaveStargate

  • VBunteDavid
    Dave Vande Bunte (@VBunteDavid) reported

    @Rexmetus @AmazonMGMStudio @PrimeVideo Modern Audiences? No. Modern writers, producers? Yes. If the writers and producers actually understood the source material better, and actually paid attention to the elements that made them work, people would care. If they don't care about the IP they are making, why should I?

  • 23Dalray
    Captain Butler (@23Dalray) reported

    @NASCAR @PoconoRaceway @PrimeVideo Is anyone else having the network issues? The signal isn’t very good.

  • worldsmyoyester
    Sue (@worldsmyoyester) reported

    @bhatnaturally 1 point is so many adds Other is timing of the adds Mid sentence adds Mid action scene adds Then the super high volume of the adds vs the dialogue n actual content At least fix something @PrimeVideo @JioHotstar

  • BigBearFren
    Big Bear Friend (@BigBearFren) reported

    @PrimeVideo No, but even Homelander wants Stargate uncancelled. A broken clock is right twice a day you know. #SaveStargate

  • mikemanzari
    Mikemanzari (@mikemanzari) reported

    @PrimeVideo fix the audio for the @Yankees game it’s extremely delayed billion dollar company streaming a delayed game and yall don’t notice this or fix it what are we doing ?

  • MasterMadman1er
    MasterMadman (@MasterMadman1er) reported

    @PrimeVideo @AmazonMGMStudio My heart is broken and it’s Your Fault. #SaveStargate

  • ugorur
    Umurcan Görür (@ugorur) reported

    @PrimeVideo yes you can fix it in no time. Just say we uncancaled Stargate. #savestargate

  • Endeavourov1
    EndeavourInspired (@Endeavourov1) reported

    @AmazonMGMStudio @PrimeVideo For some reason my posts keep tagging the wrong accounts. But I won't give up! Twitter errors cannot stop Stargate fans! #SaveStargate

  • storyhopper2
    storyhopper (@storyhopper2) reported

    That's what we are waiting for @PrimeVideo @AmazonMGMStudio! Please fix it asap #SaveStargate

  • Montalb89519559
    Montalban (@Montalb89519559) reported

    @dhewlett @PrimeVideo Welcome to the fight Mr Hewlett, please help us!

  • MasterMadman1er
    MasterMadman (@MasterMadman1er) reported

    @PrimeVideo Good luck @AmazonMGMStudio getting back control over your posts, unless you #SaveStargate from Blair Fetter’s worst move ever… Good luck!

  • anandrj202
    Anand raj (@anandrj202) reported

    What is with the uhd format in #amazonprime ? Why none of the movies is available in 4k format? Is their any restriction why cannot customer enjoy the best quality of movies available in you platform? @PrimeVideo @AmazonHelp @PrimeVideoIN

  • canaryesq
    Jack G (@canaryesq) reported

    Can @FOXSports & @PrimeVideo fix this issue in time for the World Cup? Watching England game, delayed an hour because of thunder, and the stream cuts out and says the event is over, presumably because of the delay and the event going on an hour longer than anticipated.

  • felipe_gazoni
    Gazoni_F (@felipe_gazoni) reported

    @BlazeBinges Guys, let's make @PrimeVideo life miserable by continuing "Code Lyoko Overpowered" because Netflix only knows how to cancel things. This universe deserves a continuation and to have the other characters. Please help me.

  • cadet_kal
    kal (@cadet_kal) reported

    as usual @PrimeVideo is doing the "watch with x-ray" bullshit & unresponsive. not only is @amazon illegally trying to brick my firestick, their ****** app doesn't work on their own device. trash company, trash app, & great device that they deliberately trash so you'll buy again.

  • DavidZorkocy
    David Zorkocy (@DavidZorkocy) reported

    @PrimeVideo You literally did this to all of us when you canceled Stargate. Broken heart.

  • shanesmithau
    Shane Smith (@shanesmithau) reported

    @PrimeVideo Stargate is also calling! Amazon made a huge financial misstep here. It's not too late to fix it! #SaveStargate