Amazon Prime Video

Is Amazon Prime Video down?

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/09/2026 21:30

March 09: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 02:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (27%)

    Playback Issues (27%)

  2. Buffering (27%)

    Buffering (27%)

  3. Crashing (22%)

    Crashing (22%)

  4. Sign in (21%)

    Sign in (21%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPalmyra Playback Issues
United StatesElkhart Playback Issues
United KingdomCarlisle Buffering
United StatesOntario Playback Issues
United KingdomDunbar Buffering
United StatesDuluth Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • KBT2525 Kevin Thiery (@KBT2525) reported

    @PrimeVideo @chargers @Chiefs I'm getting over 800mb and the picture quality is just terrible. So glad I'm forced to watch it like this

  • DarthHendrick Darth Hendrick (@DarthHendrick) reported

    is anybody else having picture quality problems with the game on @PrimeVideo?

  • Steven79906969 Steven (@Steven79906969) reported

    @PrimeVideo @chargers @Chiefs Fix this ****!! Damn near unwatchable!

  • ChuckDMC Chuck D (@ChuckDMC) reported

    Hey @PrimeVideo fix your ****. This #stream is blurry as ****. #TNF

  • B_T_Y_C BetterThanYourCapper.com (@B_T_Y_C) reported

    This @PrimeVideo broadcast and quality is trash. Super laggy

  • DerekSchubert Derek Schubert (@DerekSchubert) reported

    @PrimeVideo @chargers @Chiefs Why is the video so terrible!!!???

  • turnan23 Sean Turnan (@turnan23) reported

    @PrimeVideo I have never had any buffering issues on any streaming platform until the 1st time I try to watch @NFL and terrible grainy picture🤔

  • kathyjn Kathy Blacklock (@kathyjn) reported

    With all the talk of being able to handle the traffic, the video quality of #thursdaynightfootball on #primevideo is terrible.

  • MasonG_ MasonGreen_ (@MasonG_) reported

    @PrimeVideo @chargers @Chiefs Fix the streammmmm 🙄

  • TheMutChef Hooka Doncìc (@TheMutChef) reported

    @PrimeVideo @chargers @Chiefs Quality is terrible in and out I run almost 1000mps

  • BulldogNewHaven NewHavenHomeGirl (@BulldogNewHaven) reported

    @LaughTrackPV @PrimeVideo WTF, I feel like my grandparents had better picture quality 60 years ago with their roof antenna. Fix this crap!

  • Cam_44_baseball Cam Ham (@Cam_44_baseball) reported

    This @PrimeVideo @NFL coverage is TERRIBLE! Blurry, choppy and all

  • GeaganRon Ron Geagan (@GeaganRon) reported

    @PrimeVideo @NFLonPrime Why is the video quality so ******? Blurry, jumpy, pixelated. Borderline unwatchable! C’mon folks!

  • JenniLynn0819 Jenni Lynn (@JenniLynn0819) reported from South Lockport, New York

    Hey.. @PrimeVideo .. you need to work on your coverage of TNF... Can't watch it when it's all blurry 🤬😡 @amazon #NFL

  • VeraDimilo2022 Vera DiMilo (@VeraDimilo2022) reported

    @PrimeVideo @NFLonPrime Why is the quality so ****** on Prime Video?

  • FocusedOnNachos The Nachos (@FocusedOnNachos) reported

    Fix your **** @PrimeVideo

  • RockPosterFrame Inside The Rock Poster (@RockPosterFrame) reported

    Dear @NFL @PrimeVideo , video quality for the #ChiefsvsChargers is awful. Cant see the ball in the air or barely read the graphics. Like watching a video shot on a flip phone.

  • CMCBMB CMC (@CMCBMB) reported

    @NFLonPrime @PrimeVideo who’s bright idea was it to broadcast Thursday NFL game here? Terrible picture quality! @NFL come on! Really?

  • benzloren BENZO (@benzloren) reported

    hey @PrimeVideo this is terrible. some@people dont have prime or wifi. please put it back on network tv @nbc

  • ImBillNichols Bill Nichols (@ImBillNichols) reported

    This picture quality is horrible get your **** together @PrimeVideo

  • tractorpimp1984 corey barton (@tractorpimp1984) reported

    Hey @PrimeVideo the quality of the game is garbage. I feel like I’m watching a video from the 90s

  • connollyjamesp Jim C from 716 (@connollyjamesp) reported

    Well, I see that @PrimeVideo and @NFLonPrime were not able to figure out how to deliver a quality stream. I feel like I’m watching Netflix on DSL

  • cockygambler Collin Tesch (@cockygambler) reported

    @PrimeVideo stick to shipping packages. Your quality is dog water.

  • SpauldingSmail4 Spaulding Smails (@SpauldingSmail4) reported

    @NWKC816 @AlbertBreer Same. Awful @PrimeVideo

  • Koobie_2009 eibook (@Koobie_2009) reported

    @PrimeVideo Fix your stuttering video for the game that is exclusively on your app. #ChiefsvsChargers

  • _FleezusChrist Killa (@_FleezusChrist) reported

    Nah @PrimeVideo this **** like watching the game in slow motion it’s so lagged this is terrible

  • 1kahili TenThousandMillionMagaTrumpies (@1kahili) reported

    @PrimeVideo the @Nfl streaming is terrible for the @chargers game. My firestick works great normally, but this game its not running well. It keeps becoming blurry and pauses briefly 🤨

  • dymond427 Tiffany Daniels 🐝 (@dymond427) reported

    @amazon @PrimeVideo The feed is terrible. Why is it so jerky ?!

  • MarleyMarmon Mr. Clap Back (@MarleyMarmon) reported

    @StuAnon790 @NFLonPrime @PrimeVideo I mean I have a job and get to watch....get a better job where u don't work at night.

  • steveseifert Steve (@steveseifert) reported

    @PrimeVideo @chargers @Chiefs Fix your stupid buffering/freezing issues, it’s unwatchable! And my bandwidth is fine!