Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/24/2026 08:25

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
South KoreaDaejeon Crashing
United StatesTucson Buffering
United StatesBoulder Playback Issues
United StatesAltamont Playback Issues
United StatesMillsboro Playback Issues
United StatesIndiana Buffering
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • _nplusa Nathália (@_nplusa) reported

    @NetflixBrasil @PrimeVideo help

  • jennylens Jenny Lens MFA famous early punk rock photo/artist (@jennylens) reported

    @PrimeVideo I could NOT turn off some subtitles in The Electrical Life of Louis Wain. WHY did I see subtitles IN THE MIDDLE of the screen whenever text, like a flyer, appeared? Yes, subtitles were OFF. Who decided we needed help to read text that is part of the IMAGE?? DUMB.

  • IBangMyPS5 plausible deniability (@IBangMyPS5) reported

    Anyone else feel that scrolling through amazon @PrimeVideo is creepy af? When you scroll @netflix it's like being at the part of the video store where all the lights work. Amazon is like the shady *** dark corner of the video store where 100% of rapes happen.

  • CarlRyanDeise Carl Ryan (@CarlRyanDeise) reported

    I tried to watch the #SCOAUS game but the replay isn’t on Prime yet @PrimeVideo can you help shed any light on this? I’ve avoided the result deliberately!

  • bemidjiben No_Look etc (@bemidjiben) reported

    @AmazonHelp You're problem is INTERNAL. Whatever program you run that (FALSELY) says I'm using a VPN needs to be corrected or just thrown out. I've been a Prime member without the ability to view PrimeVideo for FAR TOO LONG NOW. Customer service and even your tech team haven't helped at all.

  • Fionak33700582 Fionak (@Fionak33700582) reported

    @PrimeVideo buffering buffering buffering. No other streaming service with the issue. Just Amazon Video… What are we paying for?! 🙄🙄

  • MitchDeans Mickey Deez (@MitchDeans) reported

    @PrimeVideo None. Focus on quality over diversity. Or if you do make an all female movie, make an original movie. Don’t ruin great franchises.

  • brassylady nadine griffith (@brassylady) reported from Los Angeles, California

    @PrimeVideo they should get said manager and not question me since they are again difficult to understand. I feel as if they aren’t comprehending the problem. I ask questions they clearly don’t know the answers to

  • jamesthomas_UK James Thomas, PhD (@jamesthomas_UK) reported

    …with @PrimeVideo or Amazon Prime, the delivery was supposed to make it in time. Wal-Mart never has this issue, doordash may be 20 min. late, but never “we left our warehouse 10 miles away at noon and still did not get you your order by 11pm despite saying it was arriving today”

  • The_etranger British Immigrant In France. (@The_etranger) reported

    @DavidRa52898869 @PrimeVideo My mistake was watching the series first. Amazon have taken the basic premise and created their own story. I'll give his work another go, I'm debating to start fight club or moon palace next.

  • Chloe_N_Lucifer Lucifer Chloe Morningstar (@Chloe_N_Lucifer) reported

    Hey @PrimeVideoIN @PrimeVideo Your English programming content’s subtitles are total **** to say the least. This is 4th I am raising this issue and nothing have been solved so far. #Goliath Whenever someone speak Spanish, no subtitles. How the F I know Spanish now? Please fix it

  • malgattirajat Rajat Malgatti (ರಜತ ಮಾಲಗತ್ತಿ) (@malgattirajat) reported

    @rickykej @PrimeVideo Sir they disable the videos in a few locations. I once faced same issue with Gumnami Baba movie after watching half.

  • pompadom31 Dominic Jenkins 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇲🇹🇾🇪 (@pompadom31) reported

    @PrimeVideo please sort the shocking picture quality out on the #AutumnNationsSeries #SCOAUS game,people are paying good money for this 🤬🤬

  • ealvarez_FL E. Alvarez 🇺🇸 (@ealvarez_FL) reported

    @PrimeVideo I’m from Tampa. I couldn’t get past the first 20 minutes. It’s awful!

  • ash_og fixiefixiefixie (@ash_og) reported

    @shivapishdad @PrimeVideo @PrimeVideoCA Brianna is the worst….

  • LifexOptions 455thLife (@LifexOptions) reported

    @jedger18 @TheWheelOfTime @PrimeVideo They want to make it woke. We are in trouble

  • MichaelSSmithII Michael S. Smith II (@MichaelSSmithII) reported

    Is there a surprise reason that when you buy @Yellowstone on @PrimeVideo, and then subscribe to @paramountplus when that didn’t work, that you still cannot watch it?

  • BAReplies BAReplies (@BAReplies) reported

    Wtf did @PrimeVideo do to Last of the Mohicans? The subtitles only work in English. You’ll have to forgive me as my Mohawk and Huron are a little rusty.

  • realcooolcat Halloween Jack (@realcooolcat) reported

    @RandomF98589283 @PrimeVideo MIB 3 is the best of the bunch. You can watch 1 and skip to 3. 2 was terrible.

  • WritingGopher Bart Leahy (@WritingGopher) reported

    Still can’t get @PrimeVideo to work on my @Roku TV. @Ask_Spectrum referred me to Amazon, Amazon referred me to Roku, and Roku isn’t taking technical support calls. I don’t to miss The Expanse when it comes back. WTH, guys? How do I fix this?!?

  • raxxmoshe Reixeu (@raxxmoshe) reported

    @PrimeVideo you guys manage to have the best selection of movies and shows but by far the worst app usability, I can barely watch Parks and Rec on my phone! Please fix it, i keep having problems with the episodes I download

  • lovvaloba mammamia (@lovvaloba) reported

    @PrimeVideo @sharondavis91 i have the same problem with dumbo

  • RayFriedman14 Ray Friedman (@RayFriedman14) reported

    @PrimeVideo I’d rather chew broken glass.

  • SummerCrush10 Sam Norris (@SummerCrush10) reported

    @primevideouk where has your primevideo help twitter gone as I need help

  • sosavvysees S y l v i a (@sosavvysees) reported

    @PrimeVideo What's the fastest way to reach your Customer Service from Indonesia? I have subscription issue and it's so frustrating 😭

  • CommiekillerI Jai sita rama (@CommiekillerI) reported

    @Anant_Vaishnava @taran_adarsh @PrimeVideo Amazon is not problem. Their librandu content selectors are problem.

  • _ex_ist v̷̛̹̝O̸͚͒î̸̛͕̪ ̸̦͝d̵͇̀͗ (@_ex_ist) reported

    @PrimeVideo @KidCudi Why don't you update your God awful video app.

  • DefPiePogo Andrew Kershaw (@DefPiePogo) reported

    Poor sound quality and broken transmission from #PrimeVideo @PrimeVideo for their coverage of Scotland vs Australia. Second week in a row.

  • pompadom31 Dominic Jenkins 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇲🇹🇾🇪 (@pompadom31) reported

    @GoldCascade @PrimeVideo Thanks 👍no pauses for me,but the picture quality is top notch, then all of a sudden it goes all fuzzy!! I'm watching it through an amazon fire stick on the TV.

  • niketshimpi Niket Shimpi (@niketshimpi) reported

    @PrimeVideo don't mind but now days i feel you have very less own options for Hindi language viewer 😞 have very less series and movies.pls work on Hindi language options. Lot of Hindi movie you have but that many time come on TV channel.Don't mind i just Express what I feel😒.