Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Columbia |
Crashing | |
| Cincinnati |
Sign in | |
 Cuautla |
Sign in | |
| Berkeley |
Crashing | |
 Tokyo |
Buffering | |
| Saratoga Springs |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Wing woo
(@Wingwoo9) reported
@Pennys_Talking @premierleague @PrimeVideo Why is the the picture quality so crap on PRIME premiership league . Say what you want about Sky & Bt ( I usually do ) but at least there picture quality doesn’t look like it’s come out of the 80s.
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Alan Clarke
(@alan_j_clarke) reported
@PrimeVideo Emi Aluko. The worst pundit ever. I’ve literally watched football in a pub with drunks who have had better insights than her.
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D
(@DisforDinobot) reported
@louise30532507 @VictoriaParnis @PrimeVideo Same. Seems to be down. Weird cause the rest of prime seems to work.
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Neil Aylward
(@neilaylward) reported
@PrimeVideo like the football coverage. Like pregame. Like the commentary. But FFS sort out the stream quality per-lease! It flicks between full HD to etch-a-sketch
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Andrew Hobson
(@ahobbo1982) reported
Anyone else having issues with @PrimeVideo or just me.
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Simon Neil
(@SimonNeil17) reported
Bloody @PrimeVideo football - always issues with it cutting in and out. Coverage is so poor. Really budget. Whoever had the idea of letting these cowboys air the football needs a hiding. #amazon #prime
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Mr JJ
(@1964gooner) reported
@virginmedia I have a Tivo so now cannot watch @PrimeVideo or Netflix through a channel but have to use an app. The apps never work especially @PrimeVideo Why have you made this change?
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Ant
(@Smitspurs) reported
@PrimeVideo why is the football like watching a free stream it is awful
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Darren Mayes
(@daznccc) reported
Streaming quality is absolute bollocks @PrimeVideo
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Jack
(@jack_w93) reported
@tdharris20 @AmazonHelp Same happened last year, @PrimeVideo infrastructure is the worst
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JALS - Official
(@LardizabalSosa) reported
@PrimeVideo @SenketsuAce The worst is easily the amazing spider-man 2.
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Patriot 🇬🇧
(@DadAllOver77) reported
@PrimeVideo what's wrong with your picture quality on the Leeds v Palace match?!!! Awful on Ipad, jerky on TV and audio out of sync. Not my Internet. Getting 900mbs wired and around 200mbps wirelessly.
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Owen Page
(@Owen_Page9) reported
@PrimeVideo @premierleague les Ferdinand and Eni Aluko, the two worst pundits I’ve ever heard in my life. Couple of state the absolute obvious individuals with no valuable insight
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Gareth Roberts
(@darwinspoint) reported
Lots of buffering. Never get this problem with the Sky sports app 👎👎 #PrimeVideo
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louise
(@louise30532507) reported
@VictoriaParnis @PrimeVideo I have the same problem - can’t watch Mad Men on my phone or PlayStation.. what’s going on?
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James Loach
(@cyberbolt) reported
Alan Shearer is truly one of the worst commentators I’ve ever heard. Whoever it was at @primevideosport @PrimeVideo that hired him should be fired. He’s spent 90 minutes spouting absolute drivel. Absolutely awful.
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thecrueltruth
(@Deets24) reported
from
Haddenham, England
@TBTee1 @PrimeVideo Owen is the worst around. Goodman close but at least he has a spark of personality.
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Roper
(@Roper0419) reported
Fanastic stream quality and proper commentary on the footie tonight 👌 #PrimeVideo #PremierLeague
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Seagram
(@CrawfordGraham) reported
@PrimeVideo Mad Men series 5 won't play on Prime. Tried a few devices and getting either "something went wrong" or "Error Code: TEMPORARILY_UNAVAILABLE".
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Talz
(@TalzUK) reported
@PrimeVideo your Premier League football needs to be so much better quality, stuttering and shameful frame rates it is nearly unwatchable, may as well stream it on a Kodi box and not pay towards it.
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Philip Wright
(@philipwright78) reported
@PrimeVideo you got issues with no commentary via BT youview boxes? Please help
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Wine and travel girl
(@PetiteRiesling) reported
@PaulBpool @PrimeVideo @MaiselTV I would think everywhere. Isn’t that how all originals work?
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Local Stuntman
(@SCOA22) reported
@PrimeVideo Your Footy feed is terrible, the Newcastle Vs Norwich game is so far behind, I’ve just seen Ruel Fox skin John Beresford. Sort it out. #AmazonFootball #NUFC
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Paul
(@Bartyuk1) reported
@joefairs @IpsRich @PrimeVideo Had mine through the TV app, had no issues at all. How quicks your Internet?
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Patriot 🇬🇧
(@DadAllOver77) reported
Anyone else having issues watching #cpfc on @PrimeVideo ? @AmazonHelp
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CJPlays98
(@CjPlays98) reported
@PrimeVideo Leeds coverage has been awful quality. Get sky sports hosting games not this rubbish
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Aimee bowdler
(@AimeeBowdler) reported
@PrimeVideo I’m trying to watch mad men season 3 and getting play back error message, season 1-2 worked fine what’s going on please help 😩
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Tyler
(@yaarrio) reported
@PrimeVideo @InvincibleHQ Are we just gonna skim over the fact that this is amazon publicly telling its animators to work faster and expecting to be praised for it?
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Phil Blundell
(@PhilBlundell) reported
@AdamMcConkey @PrimeVideo The picture quality is that bad that people could see the 1966 FA Cup final better than I can see this
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Ortonomous
(@IamOrtonomous) reported
is @PrimeVideo basically a stream? dreadful picture quality #ncfc