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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (27%)
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Playback Issues (22%)
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Crashing (19%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Antonio |
Crashing | |
 San Giuliano Milanese |
Playback Issues | |
| Chicago |
Sign in | |
 Hyderabad |
Buffering | |
| Loganville |
Sign in | |
 Košice |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Munthu🍺🇲🇼🏴
(@mzakowina) reported
from
Glasgow, Scotland
Amazon Prime video premier league picture quality is second to none
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Mike Summers
(@Tich124) reported
from
Merton, England
@PrimeVideo I did try and call but get a message you have a problem and have to wait 9 mins for a return call
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⭐️Lord Penigma, Keeper of Whiteclaw⭐️
(@SSFCFOTY13) reported
from
Twin Peaks Condominium, Utah
It’s complete trash that I’m traveling for work and can’t use my @PrimeVideo subscription to watch the @SoundersFC just because of location blackouts. Like what’s the point of the partnership?
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220LBS On A Good Day
(@AZeeee123) reported
from
San Jose, California
70’ 4K smart tv. Apple TV, Apple TV+ HBO, STARZ, Hulu Netflix, Amazon Prime Video, Diney+, Crunchy Roll, Xfinity Login So I get all the channels on my Apple TV (my mom is the only one w cable) switch,Xbox one. Yeah **** cable
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Nick Ponton
(@nick_ponton) reported
from
Oshtemo, Michigan
This is becoming a bigger and bigger problem...it’s not just Amazon. From local hospitals up to multinational corporations. More and more PR folks are shutting off access and giving handout video. It used to be news didn’t run VNR’s but it’s happening more and more
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paul
(@PaulSilanoJr) reported
from
Boca Ciega, Florida
It felt good to watch a new movie. I’m not really sure the audience #MySpyMovie was trying to reach, but it was pretty solid. I think for a film that went to Amazon Prime Video, it was a perfect fit (marketing was terrible).
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Mike Summers
(@Tich124) reported
from
Merton, England
@PrimeVideo seems there is sound on the PC but one has to use different settings to login, Firestick still not working and after been on hold for 15 mins on a call I have hung up, service is not great
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Robert Nussbaumer
(@BobbyBaumer) reported
from
San Antonio, Texas
@justin_swanhart Just happened to all of Amazon video users apparently and they aren’t offering much info or help. #fixit @PrimeVideo @TheBoysTV #theboys
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9A Films - Nihar Arora
(@Nihar99arora) reported
from
Udaipur, State of Rājasthān
I've seen you respond to us Fans, There's very big issue with Amazon Prime, They Dubbed "The Boys" with Popular Actors instead of Proper Dubbing artist which resulted in a very Bad Dub in Hindi, & Which resulted in Downgrading all of your acting... @antonystarr @PrimeVideo
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lindsay robinson
(@lindsmavrob) reported
from
Brooklyn, New York
@PrimeVideo The amazon prime video account is one of the worst accounts on Twitter
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LaheyGiblets 🤝 #ExtraLife
(@LaheyGiblets) reported
from
Newmarket, New Hampshire
Are now unwilling participants in dismantling careers on live streaming sites. The issue is systemic and will only start to work properly when Amazon lines up deals for large labels ala like Spotify for their exclusive podcasts. Or the Amazon Prime video streams. 3/5
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Mike Summers
(@Tich124) reported
from
Merton, England
@PrimeVideo seems if I log onto Amazon Prime via my PC I get a message I do not own the video and get an error 7035, although as it started there was sound
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mwayrdo
(@mwayrdo) reported
from
Belvedere Park, Georgia
My God is @AmazonVideo ui the absolute worst! I thought I finished a series because it disappeared from my list. I had to search for Jack Ryan just to view the next episode (unrelated to first complaint) get your **** together
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Andrew
(@BurkaRhymes) reported
from
Fingal County, Leinster
@primevideouk Sorry can I ask is there a problem with casting via the amazon video app at the moment I've tried a bunch of times and reset my phone but the cast icon doesn't even appear?
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💎👑Nando Moreno👑💎
(@mexiking78) reported
from
Bowling Green, Ohio
Saw a video of people looting Amazon Prime trucks!!...All I gotta say is if my UGG Slippers get stolen we gonna have some problems!!!
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mann diego
(@MannyLutz1979) reported
from
San Diego, California
Sometimes you just look forward to watching something terrible on amazon prime video
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Mr. Richard S. Licker, MGF
(@MikeyMooseNC) reported
from
High Point, North Carolina
"Cosmos" on Amazon Prime Video is perhaps the WORST film I've seen in a decade. I literally felt sick watching it and had to skip forward from all these dialogs that were supposed to humanize the actors but instead I felt nothing but sorrow for their careers. 0/10*
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Yangsterz
(@amitmakhija1) reported
from
Gandhinagar, State of Gujarāt
@SubhanS14017588 Video quality for streaming has been rediced by all streaming companies like youtube, amazon videos and etc, as during lockdown server had hige load qnd to maintain the same they reduced resolution option.
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XLIX
(@erikdhansen) reported
from
Westford Station, Massachusetts
Hey @AmazonVideo NO_AVAILABLE_ONLINE_STREAMS ON 2nd screen after closing first screen is preventing legitimate fair use. Wait 10 minutes? How about you fix your software.
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Matt Speck
(@The_Speck24) reported
from
Pittsburgh, Pennsylvania
Ok y’all help me out, I’ve finished a lot of series on Netflix, Hulu and Amazon Video. Y’all send me some recommendations for a series or documentary or something interesting to add to my list!
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220LBS On A Good Day
(@AZeeee123) reported
from
San Jose, California
70’ 4K smart tv. Apple TV, Apple TV+ HBO, STARZ, Hulu Netflix, Amazon Prime Video, Xfinity Login So I get all the channels on my Apple TV (my mom is the only one w cable) switch,Xbox one.
-
A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@PrimeVideo are you ******* serious?! Half time of our game... again you are covering the England game... Scotland and Italy are actually on the pitch and you are still again talking about England?! Worst coverage I’ve seen in years will not be doing this again!! 😡
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akwu
(@akwu) reported
from
Calgary, Alberta
Oops sorry. Amazon video have a peculiar glitch of not showing the lead In of a video. My apologies😬😬😬🙉🙉
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Rich Mum Energy
(@PumpesView) reported
from
Winnipeg, Manitoba
Fix it @PrimeVideo
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@Insomniac@
(@kumarsayzz) reported
from
Rājendranagar, Telangana
Okasari redmi try cheddam ani redmi note 8 pro order chesa.. vaammoo worst front cam and video in youtube or amazon or netflix worst baaboi.. 🙏🙏
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⭐️Lord Penigma, Keeper of Whiteclaw⭐️
(@SSFCFOTY13) reported
from
Twin Peaks Condominium, Utah
@mkstnr @PrimeVideo @SoundersFC Won’t work on Apple TV. Bummer
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Akash Jha
(@jhaakashkumar) reported
from
Mumbai Suburban, State of Mahārāshtra
@AmazonHelp Hi, it has been about 8-9 years now.. I have no complaints with regards to amazon services. Do help me get a new budget one for video editing programs.
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
@AmazonHelp trying to watch the strangers (2008) on Amazon video and the audio is so quiet and other people have had the same issue...can’t hear the movie at all?
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Harry Sands
(@SarryHands) reported
from
New Waltham, England
Someone lend us a fiver so I can buy Fury on Amazon prime video, such a quality film haven’t seen it in a while
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Bryan DeGruy #FireRobManfred
(@bryand85) reported
from
Lakewood, Washington
I watched the 7500 on Amazon Prime Video so the rest of you don't have to suffer. THAT MOVIE WAS TERRIBLE!!!!!!