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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 2: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 04:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Orlando Playback Issues 20 minutes ago
Baton Rouge Playback Issues 3 hours ago
York Buffering 4 hours ago
Ciudad Apodaca Video Quality 7 hours ago
Sterling Heights Buffering 10 hours ago
Orlando Buffering 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • lustfund
    angel (@lustfund) reported

    @FilmUpdates @PrimeVideo fix it or we canceling our subscriptions… we need s3 wrap up at least.

  • HarrysHairyOne
    ATLHawksAgendaPusher (@HarrysHairyOne) reported

    This Dirk/Nash/Griffin trio is incredible, too bad this @PrimeVideo set looks TERRIBLE @NBAonPrime #TrueToAtlanta #NBAonPrime

  • BobbyB109975827
    Bobby B (@BobbyB109975827) reported

    @Hendrick9Team @PrimeVideo Awful

  • raw_eth
    Raw (@raw_eth) reported

    @shanicucic96 @KCMontero @PrimeVideo Its all going to work out!

  • yeetusjeetus
    Yeetus Jeetus (@yeetusjeetus) reported

    @PrimeVideo Season 5 is the worst yet.

  • BigBegottens
    ʙᴇɢᴏᴛᴛᴇɴs (@BigBegottens) reported

    @MydeAura @PrimeVideo I just downloaded it ooo trying to login no way

  • Froggod23
    JAMESWOODBOMBS (@Froggod23) reported

    @RomeroMikey @TheBoysTV @PrimeVideo It was awful you incel

  • celticslurk2000
    Celtics Lurker (@celticslurk2000) reported

    @NBAonPrime @PrimeVideo This was one of the worst game calls I’ve ever heard – I had to mute the game by the end in order to be able to tolerate sticking it out

  • vidhemant
    Vidya Shetty (@vidhemant) reported

    The entire prime experience has become awful cosnof the stupid ads, why r v paying a premium then if the viewing experience is horrible @PrimeVideoIN @PrimeVideo

  • whodude123
    Harry (@whodude123) reported

    @PrimeVideo I was supposed to get to watch four NBA games tonight. I got to watch one. Who decides these get turned off? That’s not what I’m paying for. I watched the Lakers beat Houston. The audio was so terrible I had to just mute it. Absolutely terrible. I’m not recommending you guys to anybody.

  • jay_dubs92
    james (@jay_dubs92) reported

    this is hands down the worst national broadcast ive ever listened to. @PrimeVideo can never hire these two **** heads again.

  • SL_9009
    SL_ (@SL_9009) reported

    @PrimeVideo It’s comedy and satire. When people interpret this as ****, I wonder who has the real issue

  • EMartin5278
    Xeno06 (@EMartin5278) reported

    @Sony @PrimeVideo Fix the drm problem

  • 0xSadGhost
    Sadghost (@0xSadGhost) reported

    Can someone explain to me like I am a Child why @JeffBezos and @PrimeVideo somehow decided INVINCIBLE should have such a low budget? In comparison with other Animes the budget for Animators is terrible. They gotta do better fr

  • Noha_luboya
    Noha (@Noha_luboya) reported

    @AmazonHelp @PrimeVideo @NBAPR The buffering is unbearable for these nba games, it lags for such a long portion of the game this is nasty work

  • funginho
    Icho ❁ (@funginho) reported

    The Knicks are *************** what the helly? Also why do we have British commentators on NBA playoffs? Fix IT Amazon @PrimeVideo it’s like having Americas commentary on EPL

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    Watching @NBA playoffs on @PrimeVideo is the worst games ever played in history..I'm 68 & this is bull crap Steadily buffering, losing sound..just Horrible ! Just sucks #HorribleNBAonPrime

  • PsgInside1970
    PsgOpinion (@PsgInside1970) reported

    @PVSportFR @PrimeVideo wtf is this light on the Portland-San Antonio game? Look this there is smoke on the court. Fix it god Damn it

  • JusefN15263
    Jusef Nurkic (@JusefN15263) reported

    @NBAonPrime @PrimeVideo Fix your servers I can’t even watch the game

  • BloodRiversMoon
    sesh59 (@BloodRiversMoon) reported

    @kingocho3 @PrimeVideo anti america AND anti christian? sign me ******** up. literally the 2 worst cancers on this earth rn

  • SantiMessi01
    SantiMessi10 (@SantiMessi01) reported

    @Yankees @PrimeVideo @SportsonPrime If Cam Schlittler isn't playing Imma crash out

  • BAMO411
    🧱 (@BAMO411) reported

    Watching NBA on @PrimeVideo is absolute GARBAGE...what are these terrible camera angles at the most random times?

  • johanna_e24
    J.E (@johanna_e24) reported

    They just don't believe in their projects and that's why they keep cancelling things. @PrimeVideo you are the worst.

  • PTandGibbdawg
    PT and The Gibbdawg (@PTandGibbdawg) reported

    The worst basketball broadcast I’ve ever had to endure @PrimeVideo

  • KrunkVegeta
    Vegeta (@KrunkVegeta) reported

    @PrimeVideo @AmazonMGMStudio Why is your ***** *** app not working on apple tv? Glitchy piece of ****

  • OperatorJuno
    Operator Juno (@OperatorJuno) reported

    @J0hnADouglas @PrimeVideo At this point, I'm tired but too deep in. Really I just want to see how this train crash of a show ends

  • awndaddy
    carla ⁴⁴ (@awndaddy) reported

    @AmazonMGMStudio @PrimeVideo And I’m supposed to go back to work? Oh ok

  • meeeyyy1
    HomeMey (@meeeyyy1) reported

    @PrimeVideo hey friend im having issues with not seeing the orlando game live right now what do i do

  • f_curufinwe
    feanor (@f_curufinwe) reported

    @PrimeVideo wtf is your problem what kind of crazy ******* did this censored!!!!

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    It sucks watching it on my TV on @PrimeVideo just horrible buffering & sound going.. worst playoffs games I've ever tried to watch #HorribleNBAonPrime