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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 20: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 23% Buffering (23%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Perth Crashing 4 hours ago
Alabaster Playback Issues 4 hours ago
Winter Garden Sign in 11 hours ago
Township of Evan Playback Issues 11 hours ago
Chicago Crashing 11 hours ago
The Villages Sign in 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • EZGoingFriendly
    EasyGoingFriendly (@EZGoingFriendly) reported

    @NBA @PrimeVideo NBA… dump Amazon Prime. The technical issues are frustrating. I hate seeing when the games are on Prime. It is a horrible experience.

  • davidblendwell
    David Blendwell (@davidblendwell) reported

    @DetroitPistons @PrimeVideo @WWJ950 Please humble yourself and go to work

  • StrongCLEfan
    StrongCLEfan (@StrongCLEfan) reported

    No replays and terrible commentating do better @PrimeVideo!!!! @KenCarman @SportsBoyTony #letemknow

  • Matt2181
    Matthew Mehnert (@Matt2181) reported

    Can't even watch Cavs-Pistons because @PrimeVideo is not working. Ridiculous for your service to not be working.

  • SkuddMissall
    Soldier_Medic (@SkuddMissall) reported

    @PrimeVideo he yall need to fix the Cavs/Pistons stream. It's glitching up for plenty of people.

  • KannadaKanwar
    Dhinu (ಕನ್ನಡಿಗರ ಕುಟುಂಬ) (@KannadaKanwar) reported

    @PrimeVideo "Pan India" flopped can you call the Avengers or Batman to fix my streaming issue??

  • ryan_kovar
    Ryan Kovar (@ryan_kovar) reported

    @PrimeVideo has easily the worst commentary team of any sports broadcast.

  • Brandonredwave
    Brandon (@Brandonredwave) reported

    @PrimeVideo Can you please have your prime video sports casters not suck so bad they’re so one-sided. It’s unbelievable worst announcers ever.

  • russo_fran30824
    Franca Russo (@russo_fran30824) reported

    We need to go to therapy to detox from Garrett. Help us #offcampus #primevideo

  • RoroCumpli
    Roxywrites (@RoroCumpli) reported

    @depraved_dame Could we do an online petition to ask PrimeVideo to reshoot the last 10-15 minutes? And ask organizations to help us? Write articles about it and other things we can think of. I heard Netflix is doing a reboot of one of its shows because more or less the same reasons.

  • BrownsNeedQB
    super bowl window 2.0 (@BrownsNeedQB) reported

    This is up there for worst announcing crew I’ve ever heard @PrimeVideo #LetEmKnow

  • AustinTarbox
    Austin Tarbox (@AustinTarbox) reported

    @NBAonPrime @PrimeVideo This video quality is horrible goes in and out feel like I'm watching a box screen in 2004

  • dylan64153993
    dylan (@dylan64153993) reported

    @PrimeVideo These final 2 season were terrible. I will not be watching vought rising. Everything before season 3 was peak but now it’s just bad and rushed.

  • stankycrossover
    stanky (@stankycrossover) reported

    @TheMasterOfLuck @rohnan01 @PrimeVideo I think you need to rewatch the last season of GOT. Some of the worst television ever

  • v_iccs
    miss guided (@v_iccs) reported

    @Collider OVER Fourth Wing? NO MAAM @PrimeVideo u suck. you really are the WORST streaming network geez.

  • brettolsicw
    . (@brettolsicw) reported

    @Rob_Shenanigans @amazon @PrimeVideo My app stream was awful.

  • Heliant76339249
    Helianthus (@Heliant76339249) reported

    @GoodOmensPrime @PrimeVideo Would rather you NOT have done this. And now I'm waiting for the fan fiction to fix this poorly done 'ending'. Should have just canceled it.

  • cameron3oe
    Cameron 3 Oceans (@cameron3oe) reported

    @PrimeVideo The Boys Final Season is beyond terrible 😣

  • NortUtd
    NortUTD (@NortUtd) reported

    @TheMasterOfLuck @PrimeVideo Kirkman is the problem with invincible animation is funds are there only if he stopped wanting big time celebs voice acting, doesnt care about the quality of it or he’d focus more on that

  • sfdn1984
    Silvio Neto (@sfdn1984) reported

    @PrimeVideo The worst season... WTF that pathetic scene of Homelander offering his butt to the dog!! Actually, Homelander seems like a spoiled whiny child... *******

  • BillyRamion
    Billy Ramion (@BillyRamion) reported

    Cmon @PrimeVideo this is terrible. Buffering blurry picture on a game 7. This really sucks

  • bubbytheboxer
    Maximillion (@bubbytheboxer) reported

    @PrimeVideo Terrible show.

  • kmlakts
    Kemal (@kmlakts) reported

    @TheMasterOfLuck @PrimeVideo The boys have a budget of 12 mil per episode, which is a pretty good budget. The problem is writing, not budget.

  • Drama419
    Drama419 (@Drama419) reported

    @PrimeVideo What an awful mess this show has become.

  • MichaelClimek
    MichaelClimek (@MichaelClimek) reported

    @PrimeVideo Sorry fam. Season 4 didn’t work for me, I didn’t bother to try Season 5.

  • WaynesWorld08
    Wayne Rodriguez (@WaynesWorld08) reported

    @PrimeVideo this live NBA playoffs game 7 Cavs @ Pistons quality is horrible. It keeps kicking me out!!!

  • officialDubleSS
    TyroneCarleoneCapone (@officialDubleSS) reported

    @PrimeVideo worst show i ever saw. acting was great but the story was just terrible

  • HouseofHartsoe
    XRPMOON (@HouseofHartsoe) reported

    @PrimeVideo Terrible.

  • sickaqua
    s | the boys spoilers ! (@sickaqua) reported

    fix this @PrimeVideo

  • d09is
    ۟ (@d09is) reported

    That Off Campus was genuinely terrible + the Garrett boy isn’t even handsome + the acting was tubi and I’m sorry they put this out on my birthday ?!!!! You’re going to hell @PrimeVideo