Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (32%)
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Buffering (24%)
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Crashing (22%)
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Sign in (18%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yuma |
Crashing | |
| Mayodan |
Playback Issues | |
| Cincinnati |
Sign in | |
| San Diego |
Sign in | |
| Albany |
Buffering | |
 Sheffield |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Luci Nelson
(@438533afcade414) reported
@PrimeVideo I can't get to Starbucks long line I'll be Late for work again...😲
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Roger Fernandez
(@RogerFe04137201) reported
@PrimeVideo Help!
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🚨Qayos Sturmz 🚨
(@Qayos) reported
@PrimeVideo Big Trouble in Little China
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BeRojgar amul choudhary
(@amu_jat) reported
@PrimeVideoIN If I see @YouTube Ad about #Heropanti2 on @PrimeVideo I will discontinue my prime video subscriptions, Quality matters
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Jan McGregor ♿
(@AncientGleek) reported
@0Calamity @NatWest_Help @PrimeVideo Will have to check with my NatWest debit card seems it is a problem at their end then
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Mr Singh
(@charaninspires) reported
@LGIndia the @PrimeVideo app is not working properly on your platform. It hangs a lot and also the picture quality also gets deteriorated. Please like into the issue.
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Oscar🟠🌤
(@__wolf4) reported
@0Calamity @NatWest_Help @PrimeVideo you’re problem Jane is the address not the card? i have a Natwest mastercard debit card and it works fine
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Casey
(@miteycasey) reported
@realJenX @PrimeVideo That’s the problem with labels/tags. They tag as much as possible to get searches to find the most hits
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MissFranswa
(@MissFranswa) reported
@PrimeVideo Why y'all trying to give be daddy issues?? Ok I'll take them.
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Andre Moraes
(@andrecdo) reported
@PrimeVideo Take your daughter to work day
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Jan McGregor ♿
(@AncientGleek) reported
@0Calamity @NatWest_Help @PrimeVideo I think a few places are changing to MasterCard because Visa increased their charges and some places including Amazon decided to stop accepting it. I used to have a Visa on my Halifax account and it changed. Can't see why Amazon has problems with MasterCard though.
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Self Made Thousandaire
(@dennisjeol) reported
@PrimeVideo I am trying to login to my account, but I am told it has been locked temporarily. Kindly help
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ronit / रोनित/رونت
(@7ronniet) reported
@PrimeVideo why ******** i cant rent kgf2 on my account ? plits saying payement problem ?? wjy?
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Jeff VanderMeer
(@jeffvandermeer) reported
@eegarim @PrimeVideo Depends--do they use at least 80% native plants, no herbicides, pesticides, chemical fertilizer? Most gardening shows are terrible.
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AAK💙💙💙
(@AnthonyKeddo) reported
@PrimeVideo Big trouble in little China.
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Sylvester Marum
(@Marum2574Marum) reported
@PrimeVideo @amazon @amazonIN I ordered a fire stick just a few months ago and my fire stick is not working , I need help ! I am unable to contact customer support
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Jan McGregor ♿
(@AncientGleek) reported
@0Calamity @NatWest_Help @PrimeVideo I think a few places are changing to MasterCard because Visa increased their charges and some places decided to stop accepting it. I used to have a Visa on my Halifax account and it changed. Can't see why Amazon has problems with it though.
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Tony Poirier
(@AnthonyPoirier1) reported
@PrimeVideo Help!
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MuricanMandalorian
(@RaymondRussell7) reported
@PrimeVideo Shyt was terrible....pointless actually
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pratik pohankar
(@pratikull) reported
@PrimeVideo this renting thing wl not go to help you guys much,this may lead to a reduction in the number of members in upcoming days and people will move back to the downloading movies from several other sources on the internet, it's high time for you guys rethink about renting
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Alex
(@AlexJacobs1337) reported
@PrimeVideo Help!!!
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Raymen Scholten
(@raymens77) reported
@isaac_abraham @PrimeVideo Could also be a codec/license issue. My Philips TV had a revoked certificate which caused all content to be played low-def. Had to wait for an update and had to reset the app etc.
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Muhammed M Seikh
(@I_am_mms) reported
Dear @amazonIN please stop your nonsense rental service in Prime Video.I am a PRIME MEMBER but I can't abel to see many movies.Why I paid extra to see the movies.This is not only my words this is the words of all PRIME MEMBERS. So please solve the issue. #PrimeVideo #Amazon
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Sho’Nuff
(@KeithWh77606934) reported
@PrimeVideo Not as good as these reviews say but not terrible
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Mark Collins
(@Uggg) reported
@PrimeVideo NIGHT SKY is AWFUL. Glacially slow, amateurish, and poorly written, directed and produced. 8 episodes that should have been 3 max. Don't waste your time.
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Dylan Howe
(@Howe_etzer) reported
@PrimeVideo The Help National Lampoon's Vacation - Reloaded Taken
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Mark Collins
(@Uggg) reported
@PrimeVideo NIGHT SKY is AWFUL. Glacially slow, amateurish, and poorly written, directed and produced. 8 episodes that should have been 3 max. Don't waste your time.
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Drew Baxter
(@CampPaDrew) reported
In the scheme of things this is a very minor problem but I wish @PrimeVideo and @NatWest_Help would get their acts together. I just want to watch a bit of telly and you two are preventing this.
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ケンタウロス
(@JitAdh) reported
@OTTCINEMAUP @PrimeVideo @amazonIN guys pls do think before hosting junk and crap movies in your platform. Netizens will loose faith in your content like this. #Heropanti2 is one of worst movies seen in recent times. 🤧🤮
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Christina Burke
(@CScaper70) reported
@farscapenow @PrimeVideo I hope to meet everyone some day. I met Gigi last year who is the sweetest person! Was hoping to get to the Gatecon in Chicago in June but can't afford Creation tickets. Ben's cost 4 photos n autographs not bad. It's the admission + 12 hr drive. Plus not working right now. Bummer