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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 28% Buffering (28%)
  • 22% Crashing (22%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Warrington Buffering 2 days ago
Vivy Sign in 3 days ago
Sarreguemines Playback Issues 4 days ago
Bromley Playback Issues 4 days ago
Aberfeldy Video Quality 4 days ago
Melbourne Buffering 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • tweetingmatty
    Matt (@tweetingmatty) reported

    @JiltedValkyrie @bimbly @PrimeVideo They even did an episode that focused on her being in another women's body Who was disabled. The show always felt with social issues they just didn't beat it over the head.

  • LisaKoenigAutor
    Lisa König (@LisaKoenigAutor) reported

    @Reason_Will_Win @AmazonMGMStudio @PrimeVideo Their continued silence is honestly really childish. They had no problem announcing it to the fans. Had no problem claiming the fans weren't a large enough audience to continue, and yet, apparently have a problem with telling us to our faces #saveStargate

  • steel_drifter
    Steel Drifter (@steel_drifter) reported

    @PrimeVideo This looks terrible... Can we just get Stargate please?

  • MWahgwaan
    Merlin St.Wahgwaan (@MWahgwaan) reported

    @AmazonMGMStudio @amazon @PrimeVideo Remember how Redditors saved GameStop? #SaveStargate or be ready for a reverse-GameStop, where we get together and crash your stock price to nothing. #CrashAmazon

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @magicalanimaljp @magicalanimaljp We apologize for any inconvenience this may have caused you with your inquiry. Please try contacting us by following the steps below from the link we have provided. More Help > Prime Video, Amazon Music, Kindle App, KIDS+ > PrimeVideo > Live Sports Streaming Issues > More Support -Atsumi

  • JeffreyMartz
    Jeff Martz (@JeffreyMartz) reported

    @NASCAR @PoconoRaceway @PrimeVideo The coverage on PV is just out right terrible and it's not worth watching and I rather watch Fox because the announcer are bad but Harvick and Boyer are terrible also because all the talk about is Ford cars so I am done watching NASCAR anytime after all these blank years

  • alleviattee
    piuw (@alleviattee) reported

    @PrimeVideo please do your work, i need charlie to meet his girl ASAP

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    @AmazonMGMStudio @PrimeVideo You can help us save fuel. All you need to do is #SaveStargate

  • WyattJohnMusic
    Wyatt John (@WyattJohnMusic) reported

    @nascar @PrimeVideo I love the booth you’ve put together, if only I could watch longer than 40 minutes without prime saying “something went wrong” and the inability of Prime Video to actually resume at the point you got kicked off. Please fix this issue. Two weeks in a row.

  • sraaived
    devia 🌻 (@sraaived) reported

    hi @PrimeVideo i have tried to contact prime video AU help on the app so many times to resolve my subscription payment problem, but i could not get in contact. please help get back to me

  • JustinPone
    Justin Pone (@JustinPone) reported

    @AmazonMGMStudio @PrimeVideo Its your fault we don’t get Stargate. Time to fix it #savestargate

  • iNocturne
    iNocturne (@iNocturne) reported

    @BaronDestructo @PrimeVideo Atleast i hope they didnt make you work yourself up to nothing sometimes productions can even go into writing to then cancellations.

  • anubhav_0724
    ANUBHAV PANDEY (@anubhav_0724) reported

    @PrimeVideo @amazonIN Have subscribed for prime video today at 1:54 PM under annual subscription on INR 1499. Still my app is asking me to join. What is the issue here? Why the subscription is not working ? Transaction reference ID: 616508067883

  • tomieetaylor
    Tomi |HR (@tomieetaylor) reported

    Prime Video @PrimeVideo has the best movies and the worst user experience. Even making payment is very stressful . I am not doing again. Abeg. 😭

  • VBunteDavid
    Dave Vande Bunte (@VBunteDavid) reported

    @Rexmetus @AmazonMGMStudio @PrimeVideo Modern Audiences? No. Modern writers, producers? Yes. If the writers and producers actually understood the source material better, and actually paid attention to the elements that made them work, people would care. If they don't care about the IP they are making, why should I?

  • ugorur
    Umurcan Görür (@ugorur) reported

    @PrimeVideo yes you can fix it in no time. Just say we uncancaled Stargate. #savestargate

  • MasterMadman1er
    MasterMadman (@MasterMadman1er) reported

    @PrimeVideo @AmazonMGMStudio My heart is broken and it’s Your Fault. #SaveStargate

  • trinitysierra01
    tvwithtrinity (@trinitysierra01) reported

    Yes I did wake up early to watch #yourfaultlondon before work and yes it’s the only thing I have been able to think all day @PrimeVideo this is your fault

  • teshkites
    incognito (@teshkites) reported

    @PrimeVideo Hello, please help me sign up and subscribe for Prime video

  • DestinyCaptain
    DestinyCaptain - Human of Earth (@DestinyCaptain) reported

    @PrimeVideo Did they ever fix the issue where some Amazon customers couldn’t watch this in Black and White? Well maybe they could get Martin Gero’s Stargate Project back on track. That would fix #Stargate #SaveStargate

  • Vicky_Mansour
    Vicky Mansour (@Vicky_Mansour) reported

    @BaronDestructo @lorenbhollander @PrimeVideo and will continue to be until they fix their mistake!

  • CoachJeff13
    CoachJeff (@CoachJeff13) reported

    @BaronDestructo @PrimeVideo Quality deserves support!

  • vikingscomedy
    VikingsComedy (@vikingscomedy) reported

    @NASCARONFOX @TheCW_Sports and @PrimeVideo would have 5 different angles of this. Your product is ****. Everyone knows it, yet you don’t fix it. Be better for ***** sake

  • willitstimothy
    Timoteo (@willitstimothy) reported

    @finnighan13 @AmazonMGMStudio @PrimeVideo Yup. Amazon just can’t help sticking its foot - and other stuff - in its mouth anyway.

  • sooz_1_3
    Susan Weir (@sooz_1_3) reported

    @PrimeVideo You can fix it by making Martin Gero’s Stargate #saveStargate

  • survivor_mg
    MGSurvivor (@survivor_mg) reported

    @PrimeVideo They will break up over something that could be easily be overcome by talking to each other. They will get do something stupid while broken up and then get back together. So easy to predict. #SaveStargate

  • waterdaniels_
    ⅅ∆ℕΙΞℒ (@waterdaniels_) reported

    It would habe been the perfect timing for Stargate, but @AmazonMGMStudio @PrimeVideo have the worst executives. Reverse your decision.

  • coolcarolinian
    Patriots Pray (@coolcarolinian) reported

    @Schwarzenegger @PrimeVideo You used to be someone people thought was interesting... now you are nothing more than a hack for the left, a guy who sleeps with the maid and a washed up work out boy!! Hilarious!!!

  • Caspearious
    Caspearious (@Caspearious) reported

    @Undoomed @AmazonMGMStudio @PrimeVideo #SaveStargate I did cancel Prime way before this (due to destroying other IP)... nor will I re-sub to Prime if the gate is saved. However, I will buy all the Stargate seasons on Prime (old and new) as well as some physical merchandise (where money permits). I will continue buying some things on Amazon in general. However, if the gate is permanently shut down or goes under "new management" for the "modern audience", I'm done with Amazon in general and will work towards using alternative services to what Amazon offers. I am already using Walmart for some of those services... I'll just redouble my efforts for other service replacements. So, please #SaveStargate.

  • AvsPackersFan
    West Coast Hockey Fan (@AvsPackersFan) reported

    @GMileyCollier78 @paramountplus @PrimeVideo It's doing the same for me too! I only subscribe to Paramount Plus via Prime because of BTG and some others, but this problem will definitely lead me to want to cancel my subscription! #BeyondTheGates