Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/03/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (27%)

    Buffering (27%)

  2. Playback Issues (25%)

    Playback Issues (25%)

  3. Crashing (23%)

    Crashing (23%)

  4. Sign in (22%)

    Sign in (22%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLeague City Buffering
United StatesHayden Playback Issues
United StatesPetaluma Sign in
United StatesBirmingham Playback Issues
United StatesNewport Playback Issues
United StatesKaty Video Quality
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • amber_kevin Kevin Karpinski (@amber_kevin) reported

    @mikeMaher @PrimeVideo same boat also. never have problems on Netflix, peacock, Disney, Hulu, ESPN. just this ****** Amazon

  • notthedinners Jason (@notthedinners) reported

    Hey @PrimeVideo the video for the football game is always out of sync with the audio. It’s the same for me on multiple @roku devices. Anything I can do to fix it?

  • Margarita_Mark Margarita Mark (@Margarita_Mark) reported

    @PrimeVideo Picture quality is pure trash! @NFL Y’all have got to get this fixed! It’s like going back to the 90’s call Google and follow youtubetv plan!

  • JoeSteelerFan ✨What would Chad Powers do?✨ (@JoeSteelerFan) reported

    @BMBongiorni @PrimeVideo It’s terrible. Prime Video is getting smoked on every social network by viewers

  • Margarita_Mark Margarita Mark (@Margarita_Mark) reported

    @PrimeVideo @NFL Please free is from watching this horrible video quality on Prime! We just went back 20 years! This is horrible!

  • SteinDinkle DinkleWombleStein (@SteinDinkle) reported

    @PrimeVideo @Bengals @NFLonPrime Prime better fix this buffering. 12 year olds playing Fortnite have streaming figured out, but not Bezos?

  • iisdmitch dmitch (@iisdmitch) reported

    @PrimeVideo the NFL stream looks really good but the video freezes every now and again but the audio stays fine. This happens on a wired appletv 4K, and a current Firestick 4K, I do not have the problem on PS5 (wired) though. I have the bandwidth to stream, very disappointing.

  • BMBongiorni Brenden Bongiorni (@BMBongiorni) reported

    Does anyone else have a terrible visual experience watching the games on Amazon? We have YouTube Tv so I know it’s not our internet connection. Everything lags. @PrimeVideo

  • richie9313 Richard (@richie9313) reported

    @NFLFantasy So not only does the nfl stream suck from @PrimeVideo but you guys do too. Fix it

  • RichardCupitt Richard Cupitt (@RichardCupitt) reported

    NFL on @PrimeVideo - poor quality picture and too much buffering so far.

  • Coreyockk BIG SIX (@Coreyockk) reported

    @PrimeVideo my #TNF broadcast has Been terrible the connection seems week! Y’all gotta do better yo

  • MasonWhoDat Jameis Is Papa (@MasonWhoDat) reported

    @StevieRayMurrow @NFL @PrimeVideo It’s terrible, mine freezes every 10 minutes and I have to put it back on

  • neddonovan Ned Donovan (He/Him) 🔜 Something Exciting (@neddonovan) reported

    Just about everything about this @PrimeVideo #TNFonPrime broadcast is terrible. Video quality is a disaster, mics / sound mixing and pickup are awful. The NextGen stream is cool I guess. I’ll give them that

  • Jonsey1071 JJ (@Jonsey1071) reported

    Okay the sound on Thursday Night football is terrible. Amazon needs to fix this. #thursdaynightfooball @PrimeVideo @NFL

  • mplscoder Darren Rector (@mplscoder) reported

    @PrimeVideo I'm not sure how much more of this I can take! Between the awful selection of talent and the streaming issues, you've ruined Thursday night football! I'll take Booger on the sideline cart over this garbage!

  • trentmcc Trent M. (@trentmcc) reported

    Anyone else having major video quality issues with @Bengals vs @MiamiDolphins football on @PrimeVideo? I have a 1 GBPS connection so it def isn’t me.

  • Kronos831 Victor (@Kronos831) reported

    @NJRaiderG @PrimeVideo Whi knows, but I have noticed that many folks have and are experiencing problems.

  • naptown1983 Naptown (@naptown1983) reported

    First NFL game watching on Prime and really disappointed with production quality. #PrimeVideo

  • Jasonlamontagne Jason Lamontagne (@Jasonlamontagne) reported

    @PrimeVideo why is your stream of the game such crap! Keeps freezing and then picture gets blurry. Download is 600 and upload is 400. My other apps are perfectly fine. I’ve restarted everything and keeps happening. Issue is YOU!!!!!!!!!

  • Mista_MistyEyed Gavin Cruz (@Mista_MistyEyed) reported

    @PrimeVideo the TNF stream is laggy and choppy. Fix it plz losers @JeffBezos

  • dvincent2976 DV (@dvincent2976) reported

    @NFLonPrime @PrimeVideo You are not ready. Fix your picture

  • WiscoMorty G. Morty (@WiscoMorty) reported

    This @PrimeVideo NFL broadcast quality is so **** I swear I just saw Marino get picked off by Ken Riley.

  • LloydVance86 Lloyd (@LloydVance86) reported

    @PrimeVideo can you help with TNF? The stream is absolutely terrible. Constant buffering and the sound goes out. Even with the top of line internet speed.

  • GeoffOC_ Geoff (@GeoffOC_) reported

    @PrimeVideo The picture quality for the @NFL games you’ve had so far this season so far has been poor. I don’t think it’s a problem on my end, as other people have mentioned the same thing.

  • adamudinski adam udinski (@adamudinski) reported

    @mikeMaher @PrimeVideo Same here. For me, it's gone in and out - it'll be pristine for a few minutes, then lose quality, then go back.

  • ryanbrashears2 ryan brashears (@ryanbrashears2) reported

    @PrimeVideo you’re feed sucks for Thursday night football streaming . Have Xfinity . Hulu live no problems .

  • ILK16217302 $ILK (@ILK16217302) reported

    @barstoolsports Roger needs to fix this and get @NFL off @PrimeVideo

  • winford_steve SteveWinford (@winford_steve) reported

    @nfl Good work going to @PrimeVideo for Thursday night football. The sreaming is so poor I stop watching. I have ultra fast cable internet and it looks like I'm watching on dial up. Do NOT leave directv for the Sunday Ticket. You'll lose my business.

  • TDorsey_MU Coach Dorsey (@TDorsey_MU) reported

    This @PrimeVideo #TNFonPrime coverage is awful. Terrible experiment that I’m willing to bet is ruining many fans at home experience.

  • sharpey31 Sharpey31 (@sharpey31) reported from Baldwin, Pennsylvania

    Watching the #NFL on @PrimeVideo is terrible. I hate it.