1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)
  • 19% Sign in (19%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Seattle Sign in 9 hours ago
London Buffering 22 hours ago
Northborough Sign in 2 days ago
Mexico City Sign in 2 days ago
Fort Collins Crashing 2 days ago
Dallas Video Quality 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • EpouseMoiPitier
    LA GLOIRE NUMIDE 🇩🇿 (@EpouseMoiPitier) reported

    @PrimeVideo This season is so borring. And bad animation. Worst season.

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @PrimeVideo @amazon Worst customer service for prime membership

  • Dearer181Deepak
    deepak parmar (@Dearer181Deepak) reported

    @Nupurkunia @PrimeVideo @hdfcsec Clear app cache, it will work

  • MarkTor44852906
    Mark Torres (@MarkTor44852906) reported

    @PrimeVideo Your coverage of the NBA playoffs is terrible. Countdown to live is a joke. @trailblazers

  • pooflikemagic44
    Marcus zuckaberg ✡️ (@pooflikemagic44) reported

    @PrimeVideo Homelander was so broken in their universe that they didn’t know how to make the good guys win. And it ruined the writing

  • danielpmcdermot
    Dan McDermott (@danielpmcdermot) reported

    @travishb @PrimeVideo I actually quit cable years ago over a glitch. My box rebooted during the SUPERBOWL and it took minutes to come back on. I was so pissed.

  • Car0sell0
    Dominic C (@Car0sell0) reported

    @PrimeVideo sound quality of the @cavs broadcast is absolutely horrible

  • whodude123
    Harry (@whodude123) reported

    @PrimeVideo I was supposed to get to watch four NBA games tonight. I got to watch one. Who decides these get turned off? That’s not what I’m paying for. I watched the Lakers beat Houston. The audio was so terrible I had to just mute it. Absolutely terrible. I’m not recommending you guys to anybody.

  • eMjAy_023
    MJ (@eMjAy_023) reported

    @PrimeVideo please fix multiview. What in the PIP is this?

  • BoGardiner1
    Bo Gardiner (@BoGardiner1) reported

    @JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.

  • alwayssbased
    Nate 🇺🇸 (@alwayssbased) reported

    Good god the steam on @PrimeVideo is awful today

  • 509Kingofkings
    I’m just a ghost (@509Kingofkings) reported

    @PrimeVideo can you stop loading up tons of ad’s in all your shows? This is terrible trying to watch the new The Boys episodes and ads ever like 6 minutes. Stop this ****.

  • TheLawe912
    The Bartending Broker (@TheLawe912) reported

    @jeff_gluck And @NASCARONFOX junked the replay roll out. This might be their worst production on the year. Non-stop commercials, ****** camera choices, then even more commercials. Can’t wait for @PrimeVideo

  • Rudders
    Rudders (@Rudders) reported

    @PrimeVideo why is the picture quality of the Leafs game so bad????

  • hussington
    Hussington Green (@hussington) reported

    @Marc_DAmico The Prime announcers are universally horrible. SVG is the exception. Fix yoself @PrimeVideo

  • celticslurk2000
    Celtics Lurker (@celticslurk2000) reported

    @NBAonPrime @PrimeVideo This was one of the worst game calls I’ve ever heard – I had to mute the game by the end in order to be able to tolerate sticking it out

  • TonyRobert96495
    Tony Roberts (@TonyRobert96495) reported

    @NBAonPrime @PrimeVideo Terrible broadcast

  • Er_Abhi_N
    Abhishek Yadav (@Er_Abhi_N) reported

    @PrimeVideo hello, just tell me, why is web series on prime videos is having so poor video quality,

  • BadGuy_Zim
    👑BadGuy👑 (@BadGuy_Zim) reported

    Why is the audio for the #NFLDraft on @PrimeVideo so terrible? Billion dollar company and we cant get a good production.

  • ZeoVGM
    Zeo (@ZeoVGM) reported

    @themaddiep @PrimeVideo ****** up. Fix this mistake. #GenV

  • MattCostigan
    Matt Costigan (@MattCostigan) reported

    These @NBAonPrime I know it’s got awful… They don’t know what they’re talking about half the time. #NBAPlayoffs @PrimeVideo #Celtics #Sixers

  • csainzlover
    aria ⁵⁵ ⁶³ (@csainzlover) reported

    @FilmUpdates whoever edited this needs to fix the lighting before airing the show I’m not joking @PrimeVideo

  • MayorMoon85
    MayorMoon (@MayorMoon85) reported

    @ErikaaLauren @PrimeVideo Those were the hornets broadcast team but I’m with you they we’re terrible just ear hurting bad

  • DecDitko75
    Dec Ditko (@DecDitko75) reported

    @blkv3n0m25 @PrimeVideo You don’t know me or my beliefs. That’s the problem with many today you make too many assumptions. So please **** off. Thanks.

  • mdc2363
    mark (@mdc2363) reported

    These @PrimeVideo @NBA announcers for the Sixers game are hilariously terrible

  • cheekyem222
    cheeky ⋆‧°𓏲ּ𝄢 (@cheekyem222) reported

    @PopBase @PrimeVideo FIX THIS RIGHT NOW 😭😭😭😭

  • johanna_e24
    J.E (@johanna_e24) reported

    They just don't believe in their projects and that's why they keep cancelling things. @PrimeVideo you are the worst.

  • Newsbreaker_PL
    Newsbreaker | Okiem Kibica (@Newsbreaker_PL) reported

    @NBAonPrime @PrimeVideo De’Aaron, time to show the front office that $228M was money well spent. Let’s work.

  • DrMeecrob
    Dr.Meecrob (@DrMeecrob) reported

    @PrimeVideo has the worst announcers for game 3 of the Celtics 😵‍💫

  • Catbird70353124
    Catbird (@Catbird70353124) reported

    @wbbmayer Just wish they were on another network/streaming service. PRIME is horrible. The audio and video are not synced. The video cuts out alot and I have to reboot. I don't have these issues with other media.@PrimeVideo fix it!