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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 29% Playback Issues (29%)
  • 28% Buffering (28%)
  • 22% Crashing (22%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
London Playback Issues 1 day ago
Hudson Playback Issues 2 days ago
Mortagne-sur-Gironde Buffering 3 days ago
Workington Sign in 5 days ago
Warrington Buffering 9 days ago
Vivy Sign in 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • limeunfiltered
    Logan (@limeunfiltered) reported

    @PrimeVideo We sat through the worst season of the boys and watched it, now #savestargate

  • Lubichubi
    Rob Frederick (@Lubichubi) reported

    @PrimeVideo Yes...cancellinf #Stargate was your fault...but you now have a chance to fix it...

  • YourselfSuit
    Sᴜɪᴛ 🇦🇺 (@YourselfSuit) reported

    @AmazonMGMStudio @PrimeVideo Please step up and help save minorities and marginalized shows like Stargate. We have too much crap and the good, well written, well acted, great story shows are now marginalized and are minorities. Step up and save Stargate!

  • udaysamant
    udaysamant (@udaysamant) reported

    @PrimeVideo @amazonIN I am prime member for last many years but today prime video is not loading on any of my device #help

  • S4veTheSh0w
    #WeWantStargate #SaveTheGate #SaveStargate (@S4veTheSh0w) reported

    Gotta sleep soon but I'm going to schedule some posts through buffer so they'll keep posting while I'm asleep😎 #SaveStargate .@PrimeVideo .@AmazonMGMStudio

  • TheOberJan
    Jan (@TheOberJan) reported

    @AmazonMGMStudio @PrimeVideo Step 1 of reviving a franchise like this has to be gathering the fandom again and letting it bring in new people, not alienating it and showing that it's not worth sticking around. #SaveStargate and let @martingero finish his work!

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere They need to see what you see, so let’s show them. I provided her the information required plus photographic proof. She wrote up the notes and thanked me for my help. She did what most failed to do which was actively listen. Once she understood, she adjusted her approach.

  • LisaKoenigAutor
    Lisa König (@LisaKoenigAutor) reported

    @dawn6884 @AmazonMGMStudio @PrimeVideo Felt the same way! First time in a long time I got genuinely excited about a series and believed that this could work. Called my best friend that evening to blab about this. She thought it was so funny because she had never heard me so excited about anything #saveStargate

  • RedneckTauri
    Redneck Tau’ri (@RedneckTauri) reported

    @PrimeVideo Fix the Gate first! #SaveStargate

  • leeburridge
    The Real Lee Burridge (@leeburridge) reported

    @AmazonMGMStudio @PrimeVideo Are they using the Stargate glitch travel through time? We would have found out if you hadn't cancelled the new Stargate series I guess #savestargate

  • rebellion__scum
    phantom (@rebellion__scum) reported

    @SarcasticallyAJ @TSN_Sports @PrimeVideo not working for me on gbe stand alone app. You don’t have a subscription… ******** i don’t

  • Enrik1716946
    Enrik85 (@Enrik1716946) reported

    @AmazonMGMStudio @PrimeVideo Pleaseee!! Reconsider your decision to cancel it. This would mean so much to the fans, and they would do everything they could to help it reach the widest audience possible. Whoever is listening, please help us #SaveStargate

  • AlienHunter888
    Wendi ✡️ (@AlienHunter888) reported

    @PrimeVideo Fix this. #SaveStargate

  • crazy_injun_guy
    1 Pissed Off Crazy ***** 🇺🇸 (@crazy_injun_guy) reported

    @BaronDestructo @PrimeVideo I wrote a response to someone earlier about Destiny. I'll leave it here as sort of a fan fic entry over a few posts replying to myself. Feel free to praise, critique, destroy or ignore it completely. This is ONE of my theories. In this one, Eli wasn't able to fix the other pod so

  • vklucky05
    Vishal Khandelwal (@vklucky05) reported

    Plz help I am unable to upgrade my prime subscription @PrimeVideo @amazonIN

  • dawn6884
    Dawnathon (@dawn6884) reported

    @LisaKoenigAutor @AmazonMGMStudio @PrimeVideo Same! I went into work the next day and drove everyone mad talking about the announcement. Then to have to go in after the cancellation it was so upsetting . Having to tell everyone how gutted I was 😭 #saveStargate

  • Nord_KnightX
    KnightBreed (@Nord_KnightX) reported

    @JiltedValkyrie @PrimeVideo It wont work if they alienate the base. Even to this day there are those that think the Star Wars Sequel Trilogy is the best part of Star Wars. But the historical base won't hear any of it. And so the verdict is still that it sucks. This will go down the same way, if they do this

  • Montalb89519559
    Montalban (@Montalb89519559) reported

    @dhewlett @PrimeVideo Welcome to the fight Mr Hewlett, please help us!

  • MasterMadman1er
    MasterMadman (@MasterMadman1er) reported

    @PrimeVideo @AmazonMGMStudio My heart is broken and it’s Your Fault. #SaveStargate

  • VBunteDavid
    Dave Vande Bunte (@VBunteDavid) reported

    @Rexmetus @AmazonMGMStudio @PrimeVideo Modern Audiences? No. Modern writers, producers? Yes. If the writers and producers actually understood the source material better, and actually paid attention to the elements that made them work, people would care. If they don't care about the IP they are making, why should I?

  • CoachJeff13
    CoachJeff (@CoachJeff13) reported

    @BaronDestructo @PrimeVideo Quality deserves support!

  • GULAGSGOTTAGO
    JoeKar ◎ (@GULAGSGOTTAGO) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo Mckay still has to do the work to save Shepard 40k years in the Future..

  • memyselfandmaga
    Nicholas Radoszewski 🍊 (@memyselfandmaga) reported

    HOLY COW! IT'S LIKE THIS SHOW WAS A BIG HIT OR SOMETHING! AND IF YOU DONT #SaveStargate BY GIVING GERO BACK THE SHOW, ITS GOING TO CRASH AND BURN @AmazonMGMStudio @PrimeVideo HOW IS THIS A DIFFICULT BUSINESS DECISION UNLESS YOU HEAD IS UP YOUR BUM?

  • PcsActual
    Janszky József (@PcsActual) reported

    @PrimeVideo #savestargate just do it! fix it then pls

  • hetch75
    Chillin in the Basement (@hetch75) reported

    I've been so busy at work I almost forgot to remind @AmazonMGMStudio & @PrimeVideo to #SaveStargate

  • Survive_thriver
    Calla 💛💙 & 🖤🤍💚🍉 (@Survive_thriver) reported

    @PrimeVideo Omg this looks so good!!!! I loved her in broken on CandyJar!

  • AakaTheophilus
    Jay $ (@AakaTheophilus) reported

    @PrimeVideo @watchonwonder Please do not use AI for The Chosen or for House of David Let this AI used for old stories be the last. Thank you. It was terrible.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere I’ve had terrible experiences with Amazon’s customer service team but she’s the exception. Even though it took an hour, I’d happily sit on the phone with someone who enjoys their job and assisting customers the way she does. Kudos to her and to Amazon for hiring this gem!

  • SusanGardiner19
    Dᐰniel Distraction 😎🤓☕ (@SusanGardiner19) reported

    @PrimeVideo Fix #SaveStargate while you're at it @AmazonMGMStudio

  • kitkate6801
    Katie (@kitkate6801) reported

    @HilWimer @PrimeVideo @WNBA They are the worst!