Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (24%)
- Crashing (21%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sacramento
|
Crashing | 12 hours ago |
|
Kokomo
|
Sign in | 15 hours ago |
|
Ellicott City
|
Buffering | 16 hours ago |
|
Minneapolis
|
Crashing | 16 hours ago |
 Edinburgh
|
Sign in | 21 hours ago |
|
Kingston
|
Buffering | 2 days ago |
Full Outage Map
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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anish tandon (@anishtandon) reported@amazonIN @PrimeVideo @airtelindia I have a 1-year Airtel Xstream membership with my landline plan, but no movies are showing under included content—everything appears unavailable or paid. Please check my account and resolve this issue at the earliest.05624301018
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Shreya Verma (@ShreyaVerm93821) reported@PrimeVideo Accidentally subscribed on Prime Video while trying to access Anime Times. Haven’t watched anything, but I’m unable to cancel or get a refund. It’s also asking for additional payment. Please help me cancel this subscription and process a refund ASAP.
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ChainMech (@basedbrett888) reported@VivaLaStool @PrimeVideo @AmazonMGMStudio Desperately doing anything that requires no work.
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SUPERHYPED (@SUPRHYPED) reported@PrimeVideo WHY ARE YOU DROPPING THEM AT 3 IN THE MORNING? PEOPLE HAVE WORK!
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Williamson “Peterson” Jacobson (@butteryfade) reported@PrimeVideo @TheMasters @SportsonPrime NOT WORKING
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Marcus zuckaberg ✡️ (@pooflikemagic44) reported@PrimeVideo Homelander was so broken in their universe that they didn’t know how to make the good guys win. And it ruined the writing
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🍊 clementine (rotten) (@whimsy_pea) reported@aegonpyss @PrimeVideo @PrimeVideo your booty air quality management will rot for cancelling it
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Marty Morrice (@lord_mjmorrice) reported@PrimeVideo why im the living **** do you make it so hard to search and watch Invincible.... I've been trying in Sydney for 20 minutes to look it up. Fix your **** jesus..
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Retro Game Geeks (@RetroGameGeeks) reported@amazon @PrimeVideo You have failed to send me a replacement item and are refusing to help refund the faulty item. I am about to contact the police and my bank to report theft and fraud. I suggest someone from the UK contact me before I start legal action against you. @AmazonHelp
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Stevø (@_Steve_B_) reported@38Games0Defeats @PrimeVideo @primevideosport I ended up rebooting my router a couple of times but the issue was with them all along!
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Revenge of the Quack (@OfWonk) reported@PrimeVideo I feel like a better-written show would’ve involved a conversation where Soldier Boy was actually persuaded to work with Butcher based on the NEW INFORMATION that is being introduced here—which ABSOLUTELY SHOULD HAVE changed his mind Just a thought. 🤷🙄🤦
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Wivenswold (@TheWivenswold) reported@thematrix633 @PrimeVideo No. I'm glad it's not just me. I've copied in @JeffBezos given that he makes millions out of us, perhaps he can help!
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ryanator109 🇳🇿 (@ryanator109) reported@eduffleppard @PrimeVideo @TheBoysTV No work tomorrow haha
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Mr. EJ (@ItsEkknath) reportedHey @PrimeVideo it seems that problem is in your app only on jiostb. The Jio team has responded from their end. Plz resolve it ASAP.
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lestat calça de couro cinturinha baixa (@m3mbranamucosa) reported.@PrimeVideo where's Those About to Die s2 ?!?!?!??! go to work!
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G-Man (@Unocrew224) reported@FrMiller @PrimeVideo He’s the worst. Terrible actor and delusional person. I won’t watch anything with him in it.
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Chickadee (@Xgamer40000) reported@PrimeVideo Looks terrible
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ArcherCat (@ArcherCat17) reported@amazon @PrimeVideo your customer service reps are terrible
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Bilary Hanks (@phinesseandherb) reportedEvery single HIV meds commercial I’ve seen on @PrimeVideo features black people, whether as straight couples or gay, with the occasional gay white sprinkled in. Stop the erasure of white people. Show them in more stigma-associated medical issues having commercials tf
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Kathleen Reynolds (@kathleon13) reported@YESNetwork you need to apologize for today’s opening day ceremony fiasco. The ridiculous audio issue that no one picked up on and crap music on top of it. Seriously….incompetence. Who would ever have thought I’d rather watch NY Yankees opening day on @PrimeVideo or @netflix
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The D Man 🇺🇸 (@dstedham511) reportedWhat good are streaming services if you have to pay for movies in addition to the monthly service fees? Prime is by far the worst of them all... @PrimeVideo
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Justin Patrick he/him • • (@LWOSJustinP) reported@Oh_lalala_ @PrimeVideo we'll see, lol. Sometimes I like putting on movies I've seen a bunch while I work & having them in the prime app is easy. But the darkness is crap, so I might have to change
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Aditya (@sherlockBaktha) reported@PrimeVideo How do you consistently provide the worst possible UI every time?! It’s been a long time since I used Prime, so I expected the UI might have improved… but nope.
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Turtleshrugged (@Turtleshrugged) reportedIt's 2026 and @PrimeVideo still has the worst UI I have ever seen.
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Rudders (@Rudders) reported@PrimeVideo why is the picture quality of the Leafs game so bad????
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Mahek Shah (@MAHEK_SHAH__) reported@PrimeVideo @JioHotstar worst ever OTT platforms ever cause what do you mean I payed for your subscription and I still gotta watch those freaking advertisements and rent movies??? Like and then you all have the audacity to say “upgrade” for not watching stuff without adds?
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Mr Muscles FIRE'd 2025 (@MrMusclesFIRED) reported@FrMiller @PrimeVideo Watched it, the movie drags on, and ruffalo is the worst character in the movie. Dumb ending as well
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TTSD (@TomTheSpursDude) reported@NBAonPrime @ReignofX_ @PrimeVideo I like the fact that he needs a horse to help him get away from Victor Wembanyama, why can’t he just do it with his own two legs? 😭😭😭
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s | hbh spoilers ! (@sickaqua) reported@Limoreaukisses @PrimeVideo @AmazonMGMStudio meanwhile the other show no one asked for gets green lit without any problems #nooticing
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Ash (@Y45HU) reported@sambbury The biggest studio hiring four people to work on their popular show @PrimeVideo