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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Bellevue Sign in 4 hours ago
Middletown Buffering 11 hours ago
Winter Springs Buffering 14 hours ago
Barnet Crashing 21 hours ago
Sun City West Sign in 1 day ago
Cape Girardeau Sign in 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • mexillentJunior
    jesus jones jr (@mexillentJunior) reported

    @Nina7Infinity @AmazonMGMStudio @PrimeVideo The Amazon writers and producers are probably gay as **** so this will probably work out better tbh

  • old_purchase
    Old Purchase (@old_purchase) reported

    @NASCAR @PrimeVideo I can’t find this on Prime in Canada!! Help!!!

  • sithjinchuriki
    FireLord Ogun (@sithjinchuriki) reported

    @PrimeVideo has done a god awful job with allowing you to watch spider noir in black and white on your fire stick. Why do I only get the options via mobile app.

  • KruxJacobs
    Justin Krux Jacobs (@KruxJacobs) reported

    @PrimeVideo there are huge chunks of content missing from “The Strain” series airing on your amc+/shudder network, definitely seems to be a technical issue, many online notating the same, anyone working on this?

  • lisa_upperman
    Lisa Upperman (@lisa_upperman) reported

    @bobpockrass Sound mix on the @PrimeVideo broadcast is not working.

  • ZukNach
    Zukünftige Nachrichten (@ZukNach) reported

    @AceRumble @PrimeVideo Initially had the same problem with my FireTV. Figured out I had to disable HDR in the Prime Video app settings. Now when I play an episode, it prompts whether I want B&W or Color.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @StargateYT @AmazonMGMStudio @PrimeVideo - Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

  • Amanda_Parsons
    Amanda Parsons (M.ED) (@Amanda_Parsons) reported

    @AmazonMGMStudio @amazon @PrimeVideo Having the OG creators of #SG1 involved will decrease the amount of toxic fan issues & because the show is meta & explores various genres it will help with the broad appeal. Ignore the stupid people.

  • PoetAnderson182
    Pavel M (@PoetAnderson182) reported

    @PrimeVideo We're broken because you cancelled Stargate #SaveStargate

  • karimmrahman
    Karim || كريم (@karimmrahman) reported

    @PrimeVideo a minute and a half of ads every ten minutes for a service I already pay for is insane work btw.

  • Whirlwindguy
    Whirlwind8 (@Whirlwindguy) reported

    @Stargayte @AmazonMGMStudio @PrimeVideo Might have dodged a bullet. Shows nowadays are terrible.

  • SAMPSON_SPORTS
    SAMPSON SPORTS 💵 (@SAMPSON_SPORTS) reported

    @sXeBets @PrimeVideo Firewall? I never have the issue

  • wmolenzccures
    wmol (@wmolenzccures) reported

    @NASCAR @MISpeedway @PrimeVideo Prime video feed is horrible. Every week it's grainy and glitches. I have no issues with my Hulu it's only here.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • fbcregan
    Regan Stoops (@fbcregan) reported

    Ugh, trying to catch up on Jack Ryan on @PrimeVideo and it's borderline unwatchable. Commercials literally every 5 minutes of show on a service we pay for. What a terrible service.

  • alanbarcoff
    AL The Governor!! (@alanbarcoff) reported

    @kevp720 @SportsonPrime @PrimeVideo Being a body language expert is a specialty line of work, corporations have hired me to size up certain potential employees, and they rely on my expertise, to give them the right answers. Reese is a bum sadly and EVERYTHING she does is in advanced orchestrated. Thank you.

  • Gad_red
    Gadred (@Gad_red) reported

    @AmazonHelp as other users are reporting primevideo is not working

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @PrimeVideo Terrible. Terrible Acting. Did I just watch Cage or Biden?

  • jasonkennedy_UK
    Jason Kennedy (@jasonkennedy_UK) reported

    @PrimeVideo Had the opportunity to create a good show but used the wrong actor. Terrible casting. Cage is too old for action films.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • BenMonroe1
    Ben Monroe 🇺🇦 🇹🇼 (@BenMonroe1) reported

    @PrimeVideo We don't care about ogres, we care about Stargate. Fix it.

  • eternity_comics
    Kevin Shuley (@eternity_comics) reported

    @PrimeVideo I watched 3 episodes, cant get into it, mixing noir and superheroes doesn't work, at least not with spider-man with an aging nic cage

  • AjayPrabhu55
    Ajay prabhu (@AjayPrabhu55) reported

    @PrimeVideo @AmazonHelp why voice difference in prime is so weird when there is some ad or music plays in btw movie it plays very loud but same volume for other portion of movie seems low. We need to keep on adjusting volume it's frustrating. Can you fix this?

  • AceRumble
    Ace Burton (@AceRumble) reported

    @kingofnc85 @PrimeVideo Have tried that both from PC and phone, it always goes back to color when I resume the episode on the TV. I appreciate your trying to help tho.

  • Goremagonz
    Astarael (@Goremagonz) reported

    @BaronDestructo This genuinely sucks to hear. The only reason I still kept Prime was for Stargate. Years of work, fan investment, and finally hope for the franchise again… just to cancel it. Prime canceled on my end. Stargate deserved better. @PrimeVideo @ajassy ****** up

  • BigSpoonBear
    Peterhausen (@BigSpoonBear) reported

    Even @CodyRhodes managed to finish the Story... @AmazonMGMStudio @PrimeVideo sort it out and help Stargate fans finish their story.... #SaveStargate #WWE #Amazon

  • Dark_Asgard_
    Supreme Grillmaster Vanir (@Dark_Asgard_) reported

    @PrimeVideo Looks terrible. Imagine the level of idiocy required to green-light this series but cancel #Stargate.

  • shysterqca
    Dr00pe (@shysterqca) reported

    @gtfinchy @PrimeVideo That’s the point idiot It’s Nicholas cage u clearly not a fan of his work

  • kracik_adam
    Adam Kracík (@kracik_adam) reported

    @PrimeVideo Yo amazon just stopping by to tell you how much you suck. I am dropping amazon. Go to hell. Worst company. If you wanna go the way that people like what you do so you cancle it, than you have nothing to offer. Bye.