Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Amazon Prime Video problems in the last 24 hours

The following chart shows the number of reports that we have received about Amazon Prime Video by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Amazon Prime Video Outage Chart 10/21/2021 05:25

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Most Reported Problems:

  • Playback Issues 29.44% Playback Issues
  • Buffering 27.68% Buffering
  • Crashing 19.73% Crashing
  • Sign in 16.87% Sign in
  • Video Quality 6.28% Video Quality

Amazon Prime Video Outage Map

The most recent outage reports and issues originated from:

GermanyFrankfurt am Main Buffering
AustraliaAdelaide Video Quality
GermanyMannheim Sign in
CanadaMississauga Buffering
CanadaTrail Crashing
United StatesLehigh Acres Playback Issues

Amazon Prime Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:
  • lisburnclaret Gary Wilson (@lisburnclaret) reported

    @thehauntedhunts @hywelhwyaden @PrimeVideo The best thing to do is join the HH patreon group, pay £4.99, get the show but help the group rather than Amazon. I will be doing this once I figure out how to get it on my Tv from phone lol

  • DeborahKBurns1 DKB (@DeborahKBurns1) reported

    @PrimeVideo I can be feeing the worst. I watch Billy in this clip and I feel better. Thank you Billy!!!!

  • alexringle pumpkin pringle 🎃 (@alexringle) reported

    i’m sick and ******* tired of it being the gay character who not only dies first but gets it the worst out of everyone. do better @PrimeVideo

  • true_blue24 TrueBlue24 (@true_blue24) reported

    @PrimeVideo your series “I know what you did last summer” is ridiculously obtuse!!! Worst show I have ever seen. Was hoping it would get better with each episode but it got worse!! Y’all need to rethink what you put out there. Worst series ever!!!!!!

  • Dr_LoveStrange Big Hard Sun (@Dr_LoveStrange) reported

    @PrimeVideo Aaron Sorkin is the worst mainstream, successful writer in Hollywood

  • PatsyHennessey Patsy Hennessey Wears A Mask/Is Fully Vaccinated (@PatsyHennessey) reported

    @PrimeVideo Nope. Terrible casting, hard pass.

  • Pachon08 Pachi (@Pachon08) reported

    @PrimeVideo Who ever decided to cast these two as the lead roles should be fired. Awful casting from their looks to their accents, it’s just awful Nicole sounds like Nicole and Javier sound like Javier. That’s not acting🤮

  • BickleKun Bickle bork (@BickleKun) reported

    @PrimeVideo Unbreakable 4K wasn’t flagged for Movies Anywhere, your capable phone cust service took my issue, and you fixed it next buisiness day How refreshing compared to spending 8hr on the phone w @iTunes on t same prob,& their engineering giving me t finger for a 2min fix

  • mike3803mike Paul Hickman (@mike3803mike) reported

    @SunnyD1225 @PrimeVideo Really? Many actors were considered communist in that day? Who cares? Move on I’m finished with you. Issues for sure

  • Chosen_Asmodean Asmodean (@Chosen_Asmodean) reported

    With my luck @TheWheelOfTime and @PrimeVideo are gonna wait until we get hit with a rush at work and drop something at that exact moment.

  • silverlynx35 Rick (@silverlynx35) reported

    @PrimeVideo I feel like you're in trouble if you make a show about Lucy but the trailer barely even shows her.

  • rv2_0 Rv2.0 (@rv2_0) reported

    @PrimeVideo @BardemAntarctic This looks terrible

  • George93577445 George (@George93577445) reported

    @NiamhlovesTay13 @yournotmyprince @PrimeVideo As Bette Davis famously said: A good actress or actor can make a bad script work.

  • GroffMarya Maria G 💙💚💙🏳️‍🌈 #Seahawks (@GroffMarya) reported

    @ps_pride @PrimeVideo It was for her name. Absolutely. I didn’t hear her accent though. It just sounded like her voice when she does an American accent. Like in “Bewitched.” Don’t get me wrong- “Moulin Rouge!” is one of my favorite movies of all time, I love her work. Just not in these roles.

  • Fluffy_tampons Dija ☕ (@Fluffy_tampons) reported

    @AwYibs @PrimeVideo But if she can't play Lucy Ricardo aswell as Lucille Ball, it won't work

  • tam_i_am_nj tammy (@tam_i_am_nj) reported

    @PrimeVideo What is with the weird creepy way Nicole talks now? I thought it had something to do w her weird character on Nine Perfect Strangers but she sounds the same in this. This movie looks terrible. Whoever did the casting deserves to be fired

  • dubsnipes Wes K (@dubsnipes) reported

    @PrimeVideo I got exited to see Rolling Thunder from 1977 available only to see you had it labeled wrong with the photos/credits and it was some crap 1996 movie when I hit play. Can you fix it with the 1977 one per chance?

  • babsintx4sure Babsintx2 (@babsintx4sure) reported

    @AwYibs @St_JackyG @PrimeVideo It’s the inflection trying to sound badass….it’s not working for me

  • AuthorTrinidad Lisa_B_Trinidad (@AuthorTrinidad) reported

    @PrimeVideo This casting is terrible.

  • tkw2017 Tracy (@tkw2017) reported

    @PrimeVideo Kidman is quite possibly the worst choice to play Lucille Ball. Considering they don't show her in the trailer leads me to believe the producers would agree.

  • NileshKaloni nilesh rajpurohit🇮🇳 (@NileshKaloni) reported

    @amazonIN @amazon @PrimeVideo The answer given on your customer care service feedback is very bad if I being a prime member book an order and you can not find my problem soul then what is the use of buying me online this is not good

  • _gattopia 🌹🌻 𝒿𝒶𝒹𝑒𝓎 🐝💀 she / her 🌸 (@_gattopia) reported

    As per the advice of @Charlottieeeee now that I have exhausted most crime docs on @YouTube I am now listening to Joe Kenda Homicide Hunter on @PrimeVideo — no need to watch, just headphones on, listen & work 👏🏼 #crime #crimedocs

  • swiftymcqueen Taylor Mochulsky LPC (@swiftymcqueen) reported

    @PrimeVideo This looks awful. And Nicole Kidman when Debra Messing is around!?!

  • admorale86 24/7 Lo-Fi Hip Hop to relax and study (@admorale86) reported

    @PrimeVideo The casting of Lucy and Dezi are terrible


    @ConsumeOat @nmaduruu @PrimeVideo "also it's spelled child" yes, because you have never made a mistake when typing lmao taking jokes seriously writing replies like its graded and pointing out spelling errors on twitter!! gotta love it

  • joel75756 joel (@joel75756) reported

    @TheWheelOfTime @PrimeVideo This looks awful

  • friendlyWendyB DejaThorisCarter (@friendlyWendyB) reported

    @PrimeVideo Oh, MY GOD!! I just had the absolute WORST FKG CUSTOMRR SERVICE EXPERIENCE OF MY LIFE! 3 fig hours Amazon dicked me around over an "update yr payment method" error message FOR MORE THAN 3 FKG HOURS over a glitch that was 100% on their end.

  • Christinelb563 Christine L-B (@Christinelb563) reported

    @AwYibs @PrimeVideo Very true, the problem is that very few people have a clear idea of who Lucille Ball was in real life. They’re just going off Lucy Ricardo. If they want this movie to be succeed they need to do little specials and show old interviews and pics of LB so people can see the real her.

  • George93577445 George (@George93577445) reported

    @NiamhlovesTay13 @yournotmyprince @PrimeVideo As Bette Davis famously said a good actress can make a bad script work. Nicole is NOT funny! She is good at dramatic roles.

  • datamonkey08 Robin Stanford (@datamonkey08) reported

    @speskett @PrimeVideo @netflix Primevideo is THE WORST user interface I have ever seen.

Amazon Prime Video Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1007
  • 1022
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  • 1066
  • 13
  • 2016
  • 2021
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  • 8020
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  • 9353
  • 99
  • mp1023