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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Mississauga Sign in 9 hours ago
Los Angeles Playback Issues 9 hours ago
Martinsville Buffering 14 hours ago
Dallas Playback Issues 24 hours ago
Township of Evan Sign in 1 day ago
San Antonio Sign in 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • killer_sandvich
    the killer sandvich (@killer_sandvich) reported

    @TheMasterOfLuck @PrimeVideo Talking as if invincible doesnt have a ton of problems aswell

  • CostasUnique
    Costas (@CostasUnique) reported

    Maybe it’s going to work well for @PrimeVideo

  • ATCoco2017
    Still thinking (@ATCoco2017) reported

    @jmoney42777 @amazon @PrimeVideo Amazon is the WORST!

  • bubbytheboxer
    Maximillion (@bubbytheboxer) reported

    @PrimeVideo Terrible show.

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently change my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had sevral films I had purchased and some boxsets. Im furious.

  • YoungMays_15
    Maurice Mays (@YoungMays_15) reported

    @NBA stop putting big games on @PrimeVideo the quality is horrible keep em on espn or abc #detvscle

  • TheDavidBuzo
    David Buzo, MBA⚡️ (@TheDavidBuzo) reported

    Add to the @PrimeVideo poor performance: I watch a game on my TV, pause, shut down the app, then try to open it on my phone. There's no 'continue watching' and Prime isn't even sure I've ever logged in before. We're all losing - quality, wallets, content - with streaming.

  • MVielhaber
    Mike Vielhaber (@MVielhaber) reported

    Anyone else having the Prime Video 160i experience. Someone at @PrimeVideo can you plug in the rest of the servers. I have gigabit internet…

  • luckybucki
    FL Buckeye (@luckybucki) reported

    @PrimeVideo “that’s what we want to see” quote about Detroit. Guess yall don’t have unbiased reporting. Seriously worst announcers ever

  • life1sbeauty
    Life is Beauty (@life1sbeauty) reported

    @PrimeVideo why are you suggesting season 3 home page of “the boys” when Im on season 2? The season 3 home page is spoilers.. same thing happened with season 2 while I was on 1. Fix this

  • RDoorwar
    Rahul Doorwar ♥️ (@RDoorwar) reported

    @PrimeVideoIN @PrimeVideo you are making Now FROM series Bad to worst .. really getting bored ..

  • vitornunes_
    Vitor Nunes (@vitornunes_) reported

    @TheMasterOfLuck @PrimeVideo The problem with the show is not lack of funds. This season has been pretty terrible and it's the writing.

  • CriticGerald
    SKORN THE IMP (@CriticGerald) reported

    Saw #theboysfinale from @PrimeVideo and i gotta say it's down with HIMYM, Ozark, and GOT, for shows I've seen with terrible finales, seeing the entire s5 as a season backdoor pilot for Vought Rising, the final battle was lackluster, and it leaves too many questions!

  • petezslims
    petezslims (@petezslims) reported

    @chidera0402 @PrimeVideo She can't help it, she must blush

  • SuzeebeeWC
    SuzeeBee (@SuzeebeeWC) reported

    @PrimeVideo Are you people ever going to fix all the bugs in the app for tablets?? You raise the prices, force ads, & the app is utter crap. Crashes randomly, spools after watching multiple eps, flash warning STILL persists on certain shows. NONE of my other streaming apps have these issues.

  • touring_drummer
    Touring Drummer (@touring_drummer) reported

    @NBAonPrime @PrimeVideo Yall broadcast quality is beyond watchable **** Amazon prime!! Garbage video

  • MVielhaber
    Mike Vielhaber (@MVielhaber) reported

    I’m now casting my phone to my tv for a higher quality experience… @PrimeVideo and the @nba should be embarrassed. Apparently the app feed is better than the internet feed. #Letemknow

  • RoroCumpli
    Roxywrites (@RoroCumpli) reported

    @depraved_dame Could we do an online petition to ask PrimeVideo to reshoot the last 10-15 minutes? And ask organizations to help us? Write articles about it and other things we can think of. I heard Netflix is doing a reboot of one of its shows because more or less the same reasons.

  • bubbytheboxer
    Maximillion (@bubbytheboxer) reported

    @PrimeVideo Terrible show. Good riddance.

  • JShampansky
    Joe (@JShampansky) reported

    @mindthegamepod @KingJames @PrimeVideo He’s definitely not retiring but he should go back to Cleveland that would be a perfect ending and he would help Cleveland immensely considering they will be losing to the Knicks in the conference finals

  • JulieTanguy
    Julie 🫰🌼🪐 (@JulieTanguy) reported

    @PrimeVideo The comments are awful, honestly… 😐 You’re judging actors based on ONE photo taken out of context, without even seeing their acting, chemistry, or interactions?! I’ve read the books too, but throwing a full-on tantrum before even watching a single episode is definitely… 💩

  • samaylok1
    samay lok (@samaylok1) reported

    @_m1k333 @_m1k333 U get everything u expected That's the problem No surprises nor a large scale war or homie jenociding countries @PrimeVideo saving budget for their most popular tv series

  • BarrelAgedDave
    Dave (@BarrelAgedDave) reported

    @PrimeVideo should never have an @NBA game ever again. Their broadcast has been terrible. Everything. Announcing, PbP, editing, replay. You would think a multi billion dollar corporation could do waaaay better.

  • robinhoodjr24
    Timber style (@robinhoodjr24) reported

    @NBAonPrime @PrimeVideo Is the person running the replays drunk????? We want to see the 50/50 calls directly after they happen.... you either dont see them at all or get the worst possible angle like 3 min later ???? Who is running this game production?

  • paocdlopzz
    Paola (@paocdlopzz) reported

    @LavndrSntched @jackiebukharts @PrimeVideo I’ll never understand the hype. I only stuck with it (fast‑forwarded most of it) because I liked Stephen’s side story and the Moms arc. Everything else was just a parade of terrible acting, unlikable characters, and cringeworthy plotlines.

  • DaveLapell
    David LaPell (@DaveLapell) reported

    @PrimeVideo That is some of the worst written dialogue I've ever heard.

  • CharlesTho90412
    Charles Thomas (@CharlesTho90412) reported

    @NBAonPrime @PrimeVideo This is the worst quality picture. I think I’ve ever seen on prime get your **** together.

  • A_Lewie3
    Alex Lewis (@A_Lewie3) reported

    omg why is @PrimeVideo always buffering and the quality is ***

  • russo_fran30824
    Franca Russo (@russo_fran30824) reported

    We need to go to therapy to detox from Garrett. Help us #offcampus #primevideo

  • dylan64153993
    dylan (@dylan64153993) reported

    @PrimeVideo These last 2 seasons were terrible. For anyone wanting to watch the show. Stop after season 3. Also gen V was a waste. Had a whole 2 season to build up to nothing.