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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 19% Sign in (19%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Chicago Buffering 8 hours ago
Denver Buffering 9 hours ago
Calgary Buffering 10 hours ago
Manchester Buffering 14 hours ago
Ashburn Sign in 20 hours ago
Seattle Sign in 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • novacisko
    𝑂𝑛𝑑𝑟𝑎 (@novacisko) reported

    @PrimeVideo I have to delete my account on Prime Video. This page is no longer work. I can't log in, I can't reset password, I can't pay subscription, because an unknown error. No support, nothing work, sorry guys

  • pettyvices
    Tom Edward (@pettyvices) reported

    @PrimeVideo This went from being the best show released in 2019 (Season 1) to being literally the worst show streaming on any platform (season 4). The level of decline is almost impressive.

  • haleemarry
    Mischief Managed 👣 (@haleemarry) reported

    fix your app ***** @PrimeVideo @amazon

  • DrMeecrob
    Dr.Meecrob (@DrMeecrob) reported

    @PrimeVideo has the worst announcers for game 3 of the Celtics 😵‍💫

  • sherlockBaktha
    Aditya (@sherlockBaktha) reported

    @puriiii___ @PrimeVideo Kanisam last 8-9 yrs nunchi inthe worst asal 0 improvement

  • DecDitko75
    Dec Ditko (@DecDitko75) reported

    @blkv3n0m25 @PrimeVideo You don’t know me or my beliefs. That’s the problem with many today you make too many assumptions. So please **** off. Thanks.

  • ktk8956
    Blu. (@ktk8956) reported

    @mikethemiz @PrimeVideo You gotta get your lick back bro. Gotta spin the block on danhausen for that. Crazy work.

  • ChrisD1380
    Chris (@ChrisD1380) reported

    This @PrimeVideo audio is absolute garbage. If you can’t provide a quality product you shouldn’t have playoff games.

  • Cryms0n
    Carlos Braga (@Cryms0n) reported

    @PrimeVideo Can't watch... Updated app, restarted android box and TV, still no go... Asks me to go to a link (videohelp) that also doesn't work 🤷

  • imjustnosy133
    ATM (@imjustnosy133) reported

    @PrimeVideo please help!

  • The_Tripleking
    MF (@The_Tripleking) reported

    @PrimeVideo this is the worst listening basketball experience I’ve ever had… @NBA

  • melanie_mc58085
    Melanie McKee (@melanie_mc58085) reported

    @PrimeVideo One of the worst shows ever. Stupid storyline and constant foul language.

  • cheekyem222
    cheeky ⋆‧°𓏲ּ𝄢 (@cheekyem222) reported

    @PopBase @PrimeVideo FIX THIS RIGHT NOW 😭😭😭😭

  • BAMO411
    🧱 (@BAMO411) reported

    Watching NBA on @PrimeVideo is absolute GARBAGE...what are these terrible camera angles at the most random times?

  • Sasha_BIouse
    Sasha Blouse (@Sasha_BIouse) reported

    @PrimeVideo I already subscribed to monthly prime, already paid, but there is an error saying there was trouble signing me up for prime. Until now I am still unable to watch with prime despite already paying for it. Please help

  • Newsbreaker_PL
    Newsbreaker | Okiem Kibica (@Newsbreaker_PL) reported

    @NBAonPrime @PrimeVideo De’Aaron, time to show the front office that $228M was money well spent. Let’s work.

  • Jkostvstheworld
    Jason K (@Jkostvstheworld) reported

    @PrimeVideo does a terrible job of broadcasting @NBA basketball literally every other outfit does it better.

  • goodjobjared
    HIMMOTHY (@goodjobjared) reported

    @PrimeVideo Fix the picture quality on your iOS app for live sports. The picture is extremely overexposed and blown out

  • ZB11__
    💤🅱️ (@ZB11__) reported

    @SOUTHSIDEJP_ @PrimeVideo I was fasho tryna fix it lol

  • wemerson2point5
    WillEmerson2.5 (@wemerson2point5) reported

    @PrimeVideo I was incredibly excited for this show and it was awful. So bad that Richard Madden immediately fell out of consideration to be the next Bond. No clue why they are doing a Season 2.

  • PTandGibbdawg
    PT and The Gibbdawg (@PTandGibbdawg) reported

    The worst basketball broadcast I’ve ever had to endure @PrimeVideo

  • Scottishcelts
    scottish celts (@Scottishcelts) reported

    @GoToThePictures @InvincibleHQ @PrimeVideo Amazon prime is the worst plattform going. Try rewinding immediately after an ad break and bang more ads. Never mind if you have a new firstick and turns of no matter what after pausing for 30 secs.

  • MomoKodopolis
    Momo Kodopolis (@MomoKodopolis) reported

    @PrimeVideo The Celtics–76ers broadcast commentary is way over the top tonight. Constant yelling on routine plays doesn’t match the moment and takes away from the game. Needs a more balanced playoff tone. Some of the worst commentators of the playoffs thus far.

  • JohnLPitts
    The John L. Pitts Initiative (@JohnLPitts) reported

    Hey @PrimeVideo, how exactly will the “overlapping” @NBA playoff games work tonight? Split screen?

  • RealTubButter
    TubButter (@RealTubButter) reported

    @PrimeVideo audio with prime vision works flawlessly. Standard audio is awful.

  • MattCostigan
    Matt Costigan (@MattCostigan) reported

    These @NBAonPrime I know it’s got awful… They don’t know what they’re talking about half the time. #NBAPlayoffs @PrimeVideo #Celtics #Sixers

  • lustfund
    angel (@lustfund) reported

    @FilmUpdates @PrimeVideo fix it or we canceling our subscriptions… we need s3 wrap up at least.

  • AydinNose
    Chaotic Harley (@AydinNose) reported

    @iamufohunter He ***** those girls Evil sick bastard @PrimeVideo you are the worst

  • Jakedrummer1993
    Jerpent the Serpent (@Jakedrummer1993) reported

    @nathan_bla92087 @Hendrick9Team @PrimeVideo With this aero package, he makes a move outside with no help? There’s nothing there for him to gain. I definitely get the frustration, but he did moved inside at the end and wound up picking up two spots for a solid P4. I’m not that upset about it as a whole.

  • TxNativeP23
    TexasNativePatriot (@TxNativeP23) reported

    @AmazonMGMStudio @PrimeVideo You gotta work on the joist Big BULL!