1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Neufchâtel-Hardelot Video Quality 21 hours ago
Traunstein Buffering 23 hours ago
Istanbul Playback Issues 2 days ago
Fairfield Playback Issues 3 days ago
Jeffersonville Buffering 3 days ago
Berlin Crashing 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • celticslurk2000
    Celtics Lurker (@celticslurk2000) reported

    @NBAonPrime @PrimeVideo This was one of the worst game calls I’ve ever heard – I had to mute the game by the end in order to be able to tolerate sticking it out

  • BadGuy_Zim
    👑BadGuy👑 (@BadGuy_Zim) reported

    Why is the audio for the #NFLDraft on @PrimeVideo so terrible? Billion dollar company and we cant get a good production.

  • Car0sell0
    Dominic C (@Car0sell0) reported

    @PrimeVideo sound quality of the @cavs broadcast is absolutely horrible

  • TreySmith80
    D.D.K (@TreySmith80) reported

    @NBAonPrime @Candace_Parker @PrimeVideo She is the absolute worst

  • CrossingofBlood
    Vader (@CrossingofBlood) reported

    Huge L for @PrimeVideo for not allowing their mobile app to download movies without WiFi. Netflix, HBO, etc. all do it with no problem. The point of downloading stuff is to be on the go… #kindofawaste #disappointing

  • Patriotsdotw1n
    Pesky *********** 🇺🇸🇺🇸🇺🇸 (@Patriotsdotw1n) reported

    @travishb @PrimeVideo Not working at all. The recap works, live is just a black screen.

  • rasp_david19398
    David Rasp (@rasp_david19398) reported

    @ErikaaLauren @PrimeVideo @NBA It was a REMARKABLY terrible broadcast!

  • lustfund
    angel (@lustfund) reported

    @FilmUpdates @PrimeVideo fix it or we canceling our subscriptions… we need s3 wrap up at least.

  • The1trueBunBun
    Bun Bun 🍫🐇 (@The1trueBunBun) reported

    @nuel_irl I'd be fine with the power scaling problem if we had THIS for the animation 😭😭😭 Do better @PrimeVideo, stop releasing these yearly, and take your time 😭

  • mrflorida
    Uncle P (@mrflorida) reported

    @PrimeVideo fix your audio bruh. Yall ****** up the playoffs.

  • Michaelhumble93
    Texaslove933 (@Michaelhumble93) reported

    @PrimeVideo Terrible episode i mean it’s bad enough that all the episodes are released on Wednesdays I mean, come on seriously ? and only five seasons what a joke

  • DevenLowry00
    Deven (@DevenLowry00) reported

    @PrimeVideo fix the cavs stream

  • ccheetham83
    christian cheetham (@ccheetham83) reported

    @NBAonPrime @PrimeVideo The NBA should be ashamed at how bad the Prime broadcast is - the picture is terrible and announcers are terrible.

  • lieb_liebman
    Lieb_Liebman (@lieb_liebman) reported

    @Yankees @PrimeVideo @SportsonPrime The game broadcast's video is super low-def, low-quality, looks like a 90's video game.

  • DEEPSPACESE7EN
    ☢️s⁷ | seeing bts 💫 (@DEEPSPACESE7EN) reported

    UNCANCEL IT NOW WHAT IS YOUR PROBLEM @PrimeVideo

  • EMartin5278
    Xeno06 (@EMartin5278) reported

    @Sony @PrimeVideo Fix the drm problem

  • BeatsByX_
    Xavier (@BeatsByX_) reported

    @amazon @PrimeVideo FIX ITTTTTT

  • hussington
    Hussington Green (@hussington) reported

    @Marc_DAmico The Prime announcers are universally horrible. SVG is the exception. Fix yoself @PrimeVideo

  • DigiInfluenzaa
    Digi Influenza (@DigiInfluenzaa) reported

    No issue on cancelling #GenV, because S2 sucks. @PrimeVideo atleast renew #Wayne, that deserves S2.

  • ChrisMeanses
    Chris Means (@ChrisMeanses) reported

    @PrimeVideo **** you for taking nba playoff games nobody wants your stupid *** streaming service it’s literally the worst one out of all the streaming services first nfl games now nba playoff games get ******** outta here and **** you @ESPNNBA for letting this happen

  • Pranish_24x7
    Pranish (@Pranish_24x7) reported

    Dear @PrimeVideo... I got a Prime Coupon with my @airtelindia Recharge... But I am unable to use it because I purchased Prime shipping edition... Can you help me here?

  • olamide_420
    Waliyat ⊹ (@olamide_420) reported

    @MydeAura @PrimeVideo na there problem dey😭😭

  • EB21122
    Eric (@EB21122) reported

    Why won’t @PrimeVideo fix the damn damn sound on these nba broadcasts !????

  • danielpmcdermot
    Dan McDermott (@danielpmcdermot) reported

    @travishb @PrimeVideo I actually quit cable years ago over a glitch. My box rebooted during the SUPERBOWL and it took minutes to come back on. I was so pissed.

  • GabrielFer17599
    Gabriel Ferreira (@GabrielFer17599) reported

    @raftingzalmoxes To be successful, a documentary needs to break out of its bubble, go beyond the EUA and be shown in other countries. @PrimeVideo could help with this by acquiring the broadcasting rights in other countries, since not all places have access to the Peacock streaming service

  • TheLawe912
    The Bartending Broker (@TheLawe912) reported

    @jeff_gluck And @NASCARONFOX junked the replay roll out. This might be their worst production on the year. Non-stop commercials, ****** camera choices, then even more commercials. Can’t wait for @PrimeVideo

  • hotchknsandopls
    ath1337 (@hotchknsandopls) reported

    Are @AustinRivers25 and Scalabrine idiots? That was a clear wind-up and follow through by beef stew. They’re terrible at this. @PrimeVideo need to get rid of these clowns. They don’t know when to shut up.

  • Fraze_Haze
    Myth (@Fraze_Haze) reported

    @InvincibleHQ @PrimeVideo Demon slayer, chainsaw man, Jujutsu kaisen animation is godlike with their budget how the hell your show with higher budget still have png in it and low quality animation? Take more time and use budget for more staff and animators like come on...

  • youngestsexton
    Dave (@youngestsexton) reported

    @PrimeVideo Fix your subtitles!!!!!! How can you be so stupid that you set up a video with the wrong closed captioning?

  • jondavis343
    Jon D (@jondavis343) reported

    @mikethemiz @PrimeVideo pacing and editing is terrible