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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 11: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 02:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Los Angeles Sign in 6 minutes ago
Seattle Sign in 18 minutes ago
Columbia Sign in 31 minutes ago
New York City Crashing 44 minutes ago
Menomonee Falls Sign in 2 hours ago
Grand Junction Buffering 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Eircans
    /ɛrkæns/ (@Eircans) reported

    @klivesean @mybroadband @PrimeVideo The content is okay but I get your point. For me, Disney+ is the worst. They'll eventually outprice themselves and shut down the service.

  • Jennifer_uga00
    Jennifer (@Jennifer_uga00) reported

    @terryrk85 @RomeovilleKid @PrimeVideo should be ashamed. The announcers were terrible to CC the entire time. I turned the game off.

  • UmbreonAnimate
    UmbreonAnimate (@UmbreonAnimate) reported

    @nevocated_ PrimeVideo ain't beating the "Quantity over Quality" allegations. 👏😭

  • GSVYouRang
    Dr Hope (@GSVYouRang) reported

    @Jack2LOneill @PrimeVideo No need to cast shade on others work.

  • nerd_cookies
    Nerd Cookies (@nerd_cookies) reported

    I had a terrible dream last night that @AmazonMGMStudio and @PrimeVideo canceled the new Stargate series. Can you imagine the fan backlash from such an unbelievably stupid decision? Stargate fans would NEVER stop talking about it. #Stargate #SaveStargate

  • NoDebtAllCash
    NoDebtAllCash (@NoDebtAllCash) reported

    @jerry_wagn81547 @Jack2LOneill @PrimeVideo Terrible….. ughhh

  • red_maneSC
    The Red Mane (@red_maneSC) reported

    @AnthropicDualiT @PrimeVideo Amazon's biggest issue is thinking the "hardcore" or "original" fanbase isn't enough. It needs to appeal to "non fans" as well. Pretty sure they said something similar about another show but i can't remember which. "We want it to appeal to more than just the fanbase."

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • ScorpionClaw
    ScorpionClaw (@ScorpionClaw) reported

    Nascar on @PrimeVideo is terrible. Whoever thought this was a good decision @NASCAR should be fired. The video stops, buffers, and pixelates. Gives me the perfect excuse to get up and stop wasting my Sundays.

  • Rich33Atx
    Not weird Austin guy (@Rich33Atx) reported

    @AmazonMGMStudio @PrimeVideo Fire that Blair guy and let the serious people get back to work.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • juicymcdreamy
    Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported

    @PrimeVideo The Stargate wasn’t broken either

  • berony27
    Berony (@berony27) reported

    @PrimeVideo This is terrible. Save Stargate. #SaveStargate

  • jtlovitt
    Lost at Sea (@jtlovitt) reported

    @Nina7Infinity @PrimeVideo @AmazonMGMStudio SG1 is on Netflix, no prime needed for SG fix, cancel away

  • RealVentGuy
    Jonathan Condon (@RealVentGuy) reported

    @PrimeVideo 🖕 big problem Bring back stargate

  • Gad_red
    Gadred (@Gad_red) reported

    @AmazonHelp as other users are reporting primevideo is not working

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @AmazonMGMStudio @PrimeVideo - Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

  • mysticl
    Impenitent Atheist (@mysticl) reported

    @ChuckBikle @JiltedValkyrie @PrimeVideo like I said .... so what ... lots of us disagree .... I don;t even know why you are on this thread if you don;t like the show ... just to cause trouble I guess ....

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo Stop wasting our time with more crap video. Support Martin Gero's new Stargate 1000% or sell off the franchise to someone else that Martin can work with!!! #SaveStargate

  • JustCuz55545537
    Cuz (@JustCuz55545537) reported

    @Jack2LOneill @PrimeVideo Holy ****, I totally forgot about War of the Worlds, by far the worst movie produced this decade.

  • CineMattSWE
    CineMatt (@CineMattSWE) reported

    @PrimeVideo But the Ghost War script did not work well at all. Bad job, PrimeVideo.

  • Handenhalla2
    Handenhalla (@Handenhalla2) reported

    @Jack2LOneill @PrimeVideo The owners of media trusts probably do not think a TV show about skeptics rejecting people pretending to be gods would help right now when people are rejecting the evil of the chosen ones en mass.

  • thomas_dav90899
    Laura Groomer (@thomas_dav90899) reported

    @PrimeVideo Here's the problem for me. It's a period piece but it doesn't represent the period. Skittle casting has its place but not in a period piece. It was so off putting. B&W, why bother?

  • HamiJeMi
    Kick Rock (@HamiJeMi) reported

    @PrimeVideo Who has watched this? Some say it's great, others say it's awful.

  • AlphaRichard
    R (@AlphaRichard) reported

    @nerd_cookies @AmazonMGMStudio @PrimeVideo As a Gate fan, you lot are embarrassing. Looking backwards like this, all the time. It's like none of you have ever paid attention to TV, or work in it. Michael.

  • iam_judedavies
    Jude Davies (@iam_judedavies) reported

    @PrimeVideo @PrimeVideo I’m having issues with my account. Can’t even reach your customer care

  • AlexisH24425385
    Sharks Stark (@AlexisH24425385) reported

    You are doing the worst thing ever @PrimeVideo @AmazonMGMStudio if you do not do this carefully you will kill this franchise 😒

  • Endeavourov1
    EndeavourInspired (@Endeavourov1) reported

    One more thing @AmazonMGMStudio and @PrimeVideo . Stargate fans have long memories. If you think you will succeed if you just wait a few years and then come out with a hard reboot then you're in for an unpleasant surprise. A "they'll watch whatever we put in front of them" approach won't work. We need Gero's gate. #SaveStargate

  • BabiQuinones
    Babi (@BabiQuinones) reported

    @AppleTV @PrimeVideo I haven't been able to finish the Tehran series for two days. It just keeps loading every five seconds and nothing happens. I've tried everything Prime and Apple suggested to fix the problem but nothing has worked What are going to do? Thanks @AppleSupport

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @StargateYT @AmazonMGMStudio @PrimeVideo - Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?