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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 19: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Newington Playback Issues 7 minutes ago
San Luis Obispo Sign in 14 hours ago
Oceanside Playback Issues 14 hours ago
Menlo Park Buffering 15 hours ago
Vancouver Crashing 15 hours ago
Kernersville Crashing 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @PrimeVideo @amazon Worst customer service for prime membership

  • foolmeonce1984
    foolmeonce (@foolmeonce1984) reported

    @MiaCarlaNY @PrimeVideo @OrderISDA Agree. So many problems. With such great source material how can you swing and miss every target.

  • Cooky_myster
    cookie (@Cooky_myster) reported

    @PrimeVideo what’s up with changing the air time for the new ep of invisible I stayed up for Jack **** I gotta work tomorrow who the hell is up at 3 am

  • FruitPop223716
    FruitPop (@FruitPop223716) reported

    @PrimeVideo First time ive seen a REAL ad on this app. Im not joking, every other ad has been some self help Christian indoctrination guru **** or crypto scams read over by a **** *** ai voice. Why ******** did you pay for an ad slot on this bro? @primevideo

  • BillsTVTalk
    Bill's TV Talk (@BillsTVTalk) reported

    @FrMiller @CoalHandRoy @PrimeVideo Ok well I was referring to entertainers. You curiously had problems with Ruffalo and Alec Baldwin. I’ve already spent too much time on this, I don’t care enough.

  • eleniyanjb
    Aurelius☣️ (@eleniyanjb) reported

    @PrimeVideo I can’t access my account for weird reasons. Kindly fix up.

  • m3mbranamucosa
    lestat calça de couro cinturinha baixa (@m3mbranamucosa) reported

    .@PrimeVideo where's Those About to Die s2 ?!?!?!??! go to work!

  • T_Untouchable7
    TheUntouchable (@T_Untouchable7) reported

    @MiLaThaMighty @PrimeVideo You’ll have to help me understand something you’re saying that people got mad that you weren’t getting mad at the show and that changed things how..?

  • butteryfade
    Williamson “Peterson” Jacobson (@butteryfade) reported

    @PrimeVideo @TheMasters @SportsonPrime NOT WORKING

  • chazb54
    Roland Charles (@chazb54) reported

    @poonatic69 @FrMiller @PrimeVideo Ruffalo is awful. Way worse than the taper of children in the White House.

  • Xgamer40000
    Chickadee (@Xgamer40000) reported

    @PrimeVideo Looks terrible

  • Erniewrld999
    ẼrnieŴrld (@Erniewrld999) reported

    Yeah, me neither. I think the issue is I expected Thragg to sound more menacing than Conquest and Conquest is already menacing enough. I’ll give it the benefit of the doubt and wait until he actually joins the battle #Invincible #InvincibleSeason4 #primevideo

  • ThinkingJack67
    ThinkingJack (@ThinkingJack67) reported

    @SPQRSA @FrMiller @PrimeVideo Yes, the Hemsworth character was so absurdly contradictory as to cause cognitive dissonance. I would have trouble picturing how Ruffalo, Hemsworth, and their agents read this script and thought it was a winner. The alternative would be the script changed radically in production.

  • Timothy01775634
    Timothy Norman (@Timothy01775634) reported

    @PrimeVideo He won’t fix the woke nature of your series.

  • alwayssbased
    Nate 🇺🇸 (@alwayssbased) reported

    Good god the steam on @PrimeVideo is awful today

  • ryanator109
    ryanator109 🇳🇿 (@ryanator109) reported

    @eduffleppard @PrimeVideo @TheBoysTV No work tomorrow haha

  • RogueStormX
    Storm (@RogueStormX) reported

    @itsaleafblower @REFLOG18 @PrimeVideo Commentators were terrible

  • VanSouth_brasil
    Van “Van” South (@VanSouth_brasil) reported

    @amazon @PrimeVideo I bought a product for R$3,500 and Amazon did not send the invoice (which is mandatory by law in Brazil). #Amazon, please help me. Order number 702-3833411-8041821

  • BarryTh0tz
    BerryThUtz (@BarryTh0tz) reported

    @PrimeVideo has had the worst video quality of every streaming network playing @NBA games this season. This is unwatchable every time.

  • porkybucek
    porky bucek (@porkybucek) reported

    @PrimeVideo People that enjoy this show need to be thrown in a work camp

  • Dearer181Deepak
    deepak parmar (@Dearer181Deepak) reported

    @Nupurkunia @PrimeVideo @hdfcsec Clear app cache, it will work

  • AydinNose
    Chaotic Harley (@AydinNose) reported

    @iamufohunter He ***** those girls Evil sick bastard @PrimeVideo you are the worst

  • scottbonar5
    scott bonar (@scottbonar5) reported

    @PrimeVideo wake up the person in the studio and hit the video button to broadcast the masters terrible start to this

  • JackMcScumbag
    Jack McScumbag (@JackMcScumbag) reported

    @WillyWilliams_1 @PrimeVideo Because it wasn't enough that he was SA'd by Ashley and Tech Knight last season and it wasn't even remotely addressed. Wow dude, seek help. 😐

  • hiphopklipz36
    HipHopKlipz36 (@hiphopklipz36) reported

    is it me or does the audio for the lakers vs warriors game on @PrimeVideo sound terrible ? can’t hear the normal game sound

  • JashawnGriffith
    JG (@JashawnGriffith) reported

    @PrimeVideo @AmazonMGMStudio @IamSandraOh He gotta a lot of work to do

  • FergTheReporter
    Ferg The Reporter (@FergTheReporter) reported

    @amazon @PrimeVideo THE WORST CUSTOMER SERVICE EVER!!!!!!

  • Lucas_Payne
    Lucas Michael Payne (@Lucas_Payne) reported

    @JamieKennedy @PrimeVideo If you were funny this might have worked the first time. @druski was funny, timely, and relevant to a widely known audience and critiquing a prominent person. You were far from all of that and now hoping for help from far right nut jobs

  • essdmilly
    John Jameson (@essdmilly) reported

    @PrimeVideo @TheMasters @SportsonPrime As terrible as Shane Bacon is, it's nice not hearing the piped in birds

  • naked_auditor
    The Naked Auditor (@naked_auditor) reported

    What is going with @PrimeVideo on @SkyUK? Second time in two days I can’t watch something because it’s buffering. No issues with Netflix or Disney. You can rely on them for streaming quality. Maybe Jeff Bezos needs to focus on getting the basics right