Is Amazon Prime Video down?
Problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 11: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (27%)
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Buffering (27%)
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Crashing (22%)
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Sign in (21%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Indianapolis |
Buffering | |
| New Oxford |
Crashing | |
| Cedar City |
Buffering | |
| New Oxford |
Crashing | |
 Pontypool |
Playback Issues | |
 Hilversum |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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My Monkey's Mom
(@mymonkeysmom) reported
@SkateCoach11 @crazyandy84 @PrimeVideo So I had to remove the channel and reinstall it, using the instructions (sign in to Amazon and enter code). Now it works
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Scott Fitton
(@Scotty_Fit) reported
Hey @PrimeVideo, any reason you decided to block Blue's Clues from the Kids profile? Adult profiles? No problem. Have at it. But kids? Apparently too gritty.
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Brian Brackeen
(@code_poet) reported
@PrimeVideo is there any way to stop the trailers / previews between episodes? It is so annoying. Used to once in a while. Lately it is every single time. Can you help here
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Misskalenga
(@midellkalenga) reported
If you work for Amazon PrimeVideo and have been unfortunate enough to deal with me today I apologise. #Amazon #AmazonPrimeVideo
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Aimee Johnson
(@realamyyy) reported
@PrimeVideo Can you guys maybe fix Amazon prime video so it works and we can watch the streaming service wee are paying for? Thc
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PK Bartley
(@dark_horse23) reported
@PrimeVideo @salmahayek Salma Hayek is a great actor but Bliss is an awful movie, one of the worst ones I’ve ever seen.
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beverly burke
(@samskaraburke) reported
@PrimeVideo @salmahayek Worst movie in a long time. Shorty writing, nonsense filming. Did you guys need a boat or another house? ****.
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Stephen B
(@StephenBoogie) reported
@theothercole @PrimeVideo When it comes to this movie, you may need to lower the bar, and I mean loooowwwwer it. The worst thing you can do is compare it to the first one. The problem is this movie wasn’t created it organically. It was forced. It won’t be Pluto Nash but it might be Norbit
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MTU WA NDUTHI
(@manarealdondada) reported
@PrimeVideo My firestick entered a permanent bootloop please help.
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jorge castro
(@soapgut) reported
@PrimeVideo @salmahayek Terrible movie
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k a l i y a t e s
(@kaliYATES) reported
@Lizard24840843 @SHO_Homeland @PrimeVideo Carrie is the worst haha
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We Are Groot
(@HenYay) reported
So it looks like @disneyplus used the midnight time period to do changes to the app. There's a new login screen to connect devices with the app (like @PrimeVideo and @hulu). And the subtitles styling has changed.
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Akini
(@IHeartIdol) reported
@PrimeVideo @TheRealEliGoree @ONIMfilm Maybe I can watch this when I'm not drowning in work.
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It’s The Sean Of A New Day🌊
(@HistoryisFun123) reported
@PrimeVideo any word when you’re going to fix the app for Roku? My prime channel has been down for 12+ hours so far.
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गोवर्धन राजपुरोहित
(@govardhanraj) reported
@realmecareIN (Realme 7 pro) sir i am unable play HD VIDEO in primevideo app. My widevine L1 is decreased to L3, KINDLY Help me I have purchased this coz of Widevine L1 . Please help me
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Mikael Williams
(@FreeWillie21) reported
@bertsplacehome @PrimeVideo As long as whitey comes out looking terrible the woke crowd will dawn all over it.
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{♧}
(@davidbassPro) reported
An Epilogue wow. Let me... This makes up for everything. I, apologize. I did not expect... HEY!! Ouch! You gonna curve ball an Appendix at me? Dang. On PBS? Help, police! I deserve this! Great film @hbomax can I be one next pls Did this gig thingy @PrimeVideo #AmericaStraightUp
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Not Zuko
(@ABlueSpirit) reported
@AnowaTv @PrimeVideo Lol you’re not a terrible human being for being glad what happened in the end
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Lauren Byrne
(@laurenmarybyrne) reported
Hey @DisneyPlusUK and @AmazonHelp @PrimeVideo Your Disney+ update appears to have completely broken it. Restarted etc etc - app won’t even open. Circle of doom for days. Don’t you both claim to be quite good at this sort of thing?
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Beth 💙
(@_eliza_BethS_) reported
@_IanLyon @vvveracruz @PrimeVideo The problem is the Apple TV tbh
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Tailored MiniTuxedo
(@MiniTuxedo) reported
It appears @CBS All Access and @PrimeVideo are not playing well together right now. Your local station may not be present. A lot of customers are having this issue in the Amazon Prime Video forums. #CBSAllAccess #AmazonPrimeVideo
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(((Beer Rabbi)))
(@BeerRabbi) reported
@PrimeVideo @BritBox_US, as these problems happen with increasing frequency, I want to point out that we are paying monthly fees to have access to these episodes which are available online through non-legal sources. Your service is falling behind people that are giving it away.
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P☕trizia ∞ 🍑
(@PatriziaAngel) reported
Hannibal: Abigail’s lost too. And perhaps it’s our responsibility…yours (Will) and mine to help her find her way. #Hannibal 🔪 #HannibalDeservesMore 🙏 #Hannibal2021 @netflix @hulu @PrimeVideo
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Colby Knight
(@Colby_Knight) reported
@iamdavidlittle @PrimeVideo Barney understands your issues. He’s been there.
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City VIP Concierge
(@CityVIPConcierg) reported
@PrimeVideo Last few days Prime Video has not been working? Says: Problem occurred. We're unable to load the page. Go to Home or close and reopen thee Prine Video app to retry Nothing is working?
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Andrew Seligsohn
(@CompactPrez) reported
@PrimeVideo I'm trying to watch UEFA Champions League matches, and it's not working. I have a @cbsaahelp subscription, but the matches on the Prime Video site aren't loading correctly. Any suggestions?
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Patricia L Vanover✝️🐈🏎
(@plvanover88) reported
@vinegardog1 @farscape @PrimeVideo The guy is just one big sap over Aeryn. And then his heart is broken again.
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pabooblette
(@Pabooblette) reported
@helbnt @PrimeVideo @Roku We have the same problem tonight. Roku works with every other channel - Netflix, Hulu, Disney etc. but Amazon prime video crashes, just looping back to the Roku Home Screen.
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P☕trizia ∞ 🍑
(@PatriziaAngel) reported
Alana: You really think Abigail Hobbs helped her father kill those girls? Jack: I think it’s a possibility that needs to be ruled out. If Abigail didn’t help her father, maybe she knows who did. #Hannibal 🔪 #HannibalDeservesMore 🙏 #Hannibal2021 @netflix @hulu @PrimeVideo
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debbiestairaz
(@dstair1) reported
@PrimeVideo I would love to watch but you are down, Netflix is working fine but every time I try to start a Prime Video it takes me back to home page🧐 Fix please!