Amazon Prime Instant Video

Is Amazon Prime Instant Video down?

Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

 No problems detected at Amazon Prime Instant Video

Amazon Prime Instant Video problems in the last 24 hours

Amazon Prime Instant Video Outage Chart 06/05/2020 12:50

At the moment, we haven't detected any problems at Amazon Prime Instant Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Buffering 40.48% Buffering
  • Playback Issues 29.37% Playback Issues
  • Crashing 16.67% Crashing
  • Sign in 10.32% Sign in
  • Video Quality 3.17% Video Quality

Amazon Prime Instant Video Outage Map

The most recent outage reports and issues originated from:
SpainMadrid Crashing
United KingdomSouthampton Crashing
United KingdomRomford Sign in
United StatesBellingham Playback Issues
United StatesGaithersburg Playback Issues
SpainLeón Buffering

Amazon Prime Instant Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Instant Video Issues Reports

Latest outage, problems and issue reports in social media:
  • Rajnish48597440 Rajnish Kumar (@Rajnish48597440) reported

    @airtelindia hey why I'm not getting my Amazon prime video subscription after recharge of 349 Plan...plz help

  • Rajnish48597440 Rajnish Kumar (@Rajnish48597440) reported

    @AmazonHelp hey why I'm not getting subscription of Amazon prime video after recharge of Airtel 349 offer...plz help

  • freevoice02 Benjamin Donkey (@freevoice02) reported

    Amazon Prime Video now puts civil-rights movies at the top of their screen. Offering free service to help people stay inside for 30-60 days would actually cost $.

  • auralayakerbay Laura baker (@auralayakerbay) reported

    @AmazonHelp He actually filmed himself opening the parcel, just incase the same thing happened. If you would like the video, to investigate, please let me know. Your colleague is issuing a refund to my father. I am just disappointed for my grandfather, we use Amazon so often without issue.

  • louisblom Louis Blom (@louisblom) reported

    @Roku @RokuSupport have enjoyed the device, until I have a question. Then forums and your site are great and not being helpful. I just want to load Amazon Prime Video, but cannot find the App. @PrimeVideo maybe you can help as it is revenue for you.....

  • jcarsonwrites Jen C (@jcarsonwrites) reported

    @AmazonHelp hi, I'm trying to purchase a video on Amazon and it takes me to the one step payment, then when I click continue it refreshes the page and brings me back to the item page. Tried multiple days and still nothing :( please help! :)

  • Spydrrr Spydr (@Spydrrr) reported

    @Alondragmaya The worst part about this video is there has been a lot more that has happened to. And before 2020 started the amazon forest fires. 2020 might be cursed and it’s June

  • BorisB2 100 turbines (@BorisB2) reported

    Limit to how much management can do in 6 weeks. A bond distraction, 2 failed video acquisitions, bottleneck problems solved with Amazon on multiple levels. 1 or 2 "momo" metrics don't tell the whole story. Mountain of new customers. Mutual Funds get a good deal Friday. $work

  • BorisB2 100 turbines (@BorisB2) reported

    There is only so much management can do in 6 weeks... A bond distraction, 2 failed video acquisitionw, problem solved with Amazon. 1-2 metrics don't tell the whole story. Mutual Funds get a good deal Friday. $work

  • FencePolitical Political Me (@FencePolitical) reported

    @joshdcaplan Our family actually cancelled our Amazon Prime Acct 2 days ago. Because the only benefit was free 2 day shipping and we hardly got that BEFORE the lock down. Oh ya, and Prime video is terrible.

  • jygglypuffdaddy ✨André✨ 🏳️‍🌈 (@jygglypuffdaddy) reported

    @DavidArgentXXX Amazon video quality is decent enough from what I've seen (I use it very rarely because messy interface), they must be using significantly lower quality files on their own service for bandwidth and/or storage reasons.

  • simranGarbuja17 simmi (@simranGarbuja17) reported

    @GetRaveApp Amazon prime videos are. Not working in Australia me and my gf.. tried to watch kgf.. but on her rave it's not working the video is not playing of Amazon prime account

  • seanodiggity Sean O'Brien (@seanodiggity) reported

    @fightfortheftr @evan_greer there is also a practical issue that they're glossing over. E2EE with verification is very difficult to pull off for group chats, esp. with audio/video streams (and @zoom uses primarily Amazon AWS for their bandwidth/infrastructure). 1/

  • purushottamsai0 purushottam sai (@purushottamsai0) reported

    @AmazonHelp @AmazonHelp must watch video i uploaded no one can help mi and amazon both are world top levels company but customer helpline service nothing work no one can help customer care mi saya call me after 4,5 hours wait for 1 day @Xiaomi @XiaomiIndia

  • megumicarrot megumi (@megumicarrot) reported

    Funimation is quite literally the worst streaming service i have ever used even worse than amazon prime video it's actually awful

  • carolinebrown07 🌸Sweet Caroline🌸 (@carolinebrown07) reported

    I just spent $8 on pens because of a Tik Tok video and that’s probably dollar 500 I’ve spent on Amazon because of that stupid app....I need rehab someone help

  • MandoForce Ross (@MandoForce) reported

    What has Amazon done to Prime Video. It's god awful, buggy and slow

  • gortok George Stocker (@gortok) reported

    @lizardbill HAHAHAHAHAHA. I have the same problem but with buying movies. I have the complete saga for Star Wars in: DVD, Blu-Ray, on Apple, and on Amazon Prime Video.

  • FomoLlama FIRE LLAMA (@FomoLlama) reported

    @RomoMalo @310Ventures @Cernovich Not my problem. You should definitely stick to video games and amazon TV shows. As I've stated private police operate literally every day in this country/world just fine. But reality seems to be hard for you to grasp for some reason.

  • CringeBabieNoob Noob (@CringeBabieNoob) reported

    @HugeDoge @Soulsssie @gameshed_ @FortniteGame Irl events will always continue to happen it doesn’t matter we will never have a stable world. The whole amazon rainforest and a lot of Australia were on fire and epic or anything video game company that I know of didn’t cancel any plans or do anything to help besides donate.

  • JustySilverman Justin Silverman (@JustySilverman) reported

    @iamnottomgreen @realmemebastard @cinemassacre @Kieeeeern @HacktheMovies @Mike_Matei The back-end is not user-friendly like YouTube. If you notice, not a single video from 2020 is on there yet... meaning, they've had problem since early February. Imagine us not getting out videos for 5 months... however, the quality is nicer on Amazon with no ads.

  • Lauratran1028 𝓛𝓪𝓾𝓻𝓪🐉🐲 (@Lauratran1028) reported

    I JUS. ACCIDENTALLY PURCHASED 8.99 ON AMAZON PRIME VIDEO 😭 MY MOM IS GONNA BE SOO MAD😭😭😭 I DONT KNOW WHAT TO DO😭😭😭 help 😔😭 (i know this is the least of what i should be worried about- but...i’m so worried and scared of how my mom will react)

  • EspirituDeAmor Ezequiel Rivera (@EspirituDeAmor) reported

    @amazon gotta give you guys props. Was having slight technical issues with my prime video every time I rented a movie( thought it was my fire TV, but wasn't) Today I received credit for all my movies I rented last month. Thank you, much appreciated. #Amazon

  • jordnb Jordan Burgess (@jordnb) reported

    @braddwyer Amazon bought this company and use it solely internally now. The video call quality i think is at least on par with zoom, but suffering post-acquisition product development slump and they're presumably not getting any UX help from Amazon...

  • leftoutraj Leftoutraj (@leftoutraj) reported

    @AmazonHelp Really dispointed with Amazon I got a mixer grinder on 23 may and when we open the box and trying to on it it's not working and now when we try to return it it shows that the return window closes on 1st June I got the video recorder of the package when it's delivered

  • txt2sathish sathish (@txt2sathish) reported

    @FrancisRealme Basic apps like YouTube, Amazon prime video are locked to 60hz in realmeui for realme X2 pro can you pls solve this issue , bcos other OEM devices are running in 90hz for same apps.

  • KarimJ03661845 Karim J (@KarimJ03661845) reported

    @JeffBezos Boss could you please look into your Amazon prime video app Which has given me nightmares because whenever I start this app it starts buffering and I have contacted customer care /tweeted many times with same problem

  • puremmorning Alice (@puremmorning) reported

    Film da vedere: - BlacKKKlansman (Amazon Prime Video) - Loving (Netflix) - Hidden Figures - The Help - Sorry To Bother You

  • puremmorning Alice (@puremmorning) reported

    Film da vedere: - BlacKKKlansman (Amazon Prime Video) - Loving (Netflix) - Hidden Figures - The Help - Sorry To Bother You

  • puremmorning Alice (@puremmorning) reported

    Film da vedere: - BlacKKKlansman (Amazon Prime Video) - Loving (Netflix) - Green Book - Hidden Figures - The Help - Sorry To Bother You

Amazon Prime Instant Video Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1007
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  • mp1023