1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 25% Buffering (25%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Wrocław Crashing 5 hours ago
Paris Buffering 9 hours ago
Asheville Sign in 17 hours ago
Sydney Crashing 1 day ago
Modesto Crashing 2 days ago
Washington Court House Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Update: You asked me to provide additional information and I do so and your response was for me to contact you via phone or chat to provide the same information that was previously provided!!! Are you serious? What is the disconnect? You have the information. Fix the issue!!!

  • MilanBarsopia
    Movies with Milan 🍿 (@MilanBarsopia) reported

    @kazanufaa @PrimeVideoIN @PrimeVideo Tried US, didn’t work.

  • Madisox43
    Madisox (@Madisox43) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like issue with your ISP,,

  • Buckeye102287
    T (@Buckeye102287) reported

    @Bgordo92 @NASCAR @PrimeVideo That's a you problem. Get better internet.

  • ajfassociates
    Bob (@ajfassociates) reported

    @PrimeVideo NO IT DOESN'T! HE'S A TOTAL TRASHY GARBAGE ACTOR. THE ABSOLUTE WORST!

  • Sebastiannn244
    Sebastian (@Sebastiannn244) reported

    @Bgordo92 @NASCAR @PrimeVideo Get better internet. Not a single issue on my end

  • ToadietheRoady
    Mike Oxlong (@ToadietheRoady) reported

    @bobpockrass Omg @PrimeVideo Mark Martin just mentioned his work out did I miss them talking about his stupid bus?

  • meal09
    Mary Goedel (@meal09) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no problem watching it on Prime.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Since they refuse to acknowledge the issue, maybe Movies Anywhere can help them understand that that sending customers back to them is not the appropriate course of action since the issue is not on your end.

  • ChaseGRacing88
    ChaseG Racing (@ChaseGRacing88) reported

    @Bgordo92 @NASCAR @PrimeVideo I think that's a you problem dude. Get better Internet service.

  • DraGoon1988
    DaGon🔞 (@DraGoon1988) reported

    @PaulRaiiin15 @LVMandM9onPrime @PrimeVideo I dont see the Deck of Many Things making an appearance in the animated series since that's specific to D&D. They COULD make their own unique version but it might not work the same way as in the campaign.

  • Sballard121
    Sballard12 (@Sballard121) reported

    @familybaptisttn @NASCAR @PrimeVideo Thats an internet issue not a prime issue, mine had absolutely zero issues at all but then again I have the fastest and highest internet offered through Verizon so its Definitely ur internet that caused the issue

  • WNBA_Analyst
    #KeepStephWhite (for now) (@WNBA_Analyst) reported

    @WNBA @PrimeVideo Caitlin needs to work on her range. Some more practice at half court jump shots would be helpful.

  • jat50777552
    jat (@jat50777552) reported

    @Bgordo92 @NASCAR @PrimeVideo I was actually impressed I had no issues

  • RichardSchwartz
    Rick schwartz (@RichardSchwartz) reported

    @truckindumbass @PrimeVideo Yea he was ready to get in car but rain ended it early. Personally I never thought him getting a waiver should of been a problem considering they gave Kenseth one in 2020 for missing 4 races that he never intended to race. Not to mention I went to indy to see him glad he stayed

  • eternity_comics
    Kevin Shuley (@eternity_comics) reported

    @PrimeVideo I watched 3 episodes, cant get into it, mixing noir and superheroes doesn't work, at least not with spider-man with an aging nic cage

  • Captain94545652
    Rawhide (@Captain94545652) reported

    @eric_chopper @PrimeVideo They can't help themselves.

  • NextGenReplacer
    NextGen (@NextGenReplacer) reported

    SpiderNoir player is broken i can't switch between Noir and True Hue colour @PrimeVideo the button to pick defaults on Noir

  • daleando86
    Dale (@daleando86) reported

    @111O1O1O11O @PrimeVideo I know what Noir means you flump I just want the option thats available to work?! Surrounded by idiots here...sooner these aliens come the better

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @familybaptisttn @NASCAR @PrimeVideo That's a you problem, not a NASCAR prime problem. If streaming and it's blurry, that is an internet connection problem, you need to solve that not NASCAR.

  • grahame_parker
    More Rust Than Charm 🏳️‍🌈 (@grahame_parker) reported

    @PrimeVideo Could you acknowledge the issues people are having trying to play the Noir Version on the Fire Stick please? There is NO option..

  • WheezinNugs
    Wheezin The Juice (@WheezinNugs) reported

    @PrimeVideo Except, as you know, it doesn't ****** work! Jus upload both versions or change the interface! It shouldn't be this difficult... 👎🏼👎🏼

  • Spangler004
    Ryan Spangler (@Spangler004) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like that’s on you bud. No issues with anyone else I’ve seen including myself. Try crying less so your tears don’t ruin any equipment

  • sammkatz
    Sam Katsby (@sammkatz) reported

    @PrimeVideo please fix audio on Yankee game. It’s eerily quiet.

  • joan_bentivegna
    Artsyjoan (@joan_bentivegna) reported

    @PrimeVideo Husband said it's awful.

  • starrygalx1s
    deanalliecat66 (@starrygalx1s) reported

    @tryquinn got DeanAllie back from @PrimeVideo post just an hour ago. Help 😭

  • AllisonStrull
    Allison Strull (@AllisonStrull) reported

    I pause a movie or tv show with a few minutes left. When I come back, Amazon has disregarded the time remaining and only offers me the option to “Watch Again.” I have to watch an ad. I fast forward to the final three minute spot. ANOTHER AD PLAYS. Fix this glitch @PrimeVideo

  • NickHolcomb
    Nicholas Holcomb (@NickHolcomb) reported

    @Bgordo92 @NASCAR @PrimeVideo Had zero issues. Maybe upgrade your AOL disc provided Internet.

  • JMotion0
    Jarryd 🐨 (@JMotion0) reported

    @PrimeVideo So then fix your Apple TV app, because there’s no way to choose which version on there.

  • RichardSchwartz
    Rick schwartz (@RichardSchwartz) reported

    @Bgordo92 @NASCAR @PrimeVideo I had absolutely no problem must of been your internet connection and there is no need to record they archive all the races for you and keep them for months.