1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Orlando Buffering 4 hours ago
Jordan Video Quality 5 hours ago
Ware Buffering 1 day ago
Santa Coloma de Gramenet Playback Issues 2 days ago
Goussainville Crashing 2 days ago
Greater Noida Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • awndaddy
    carla ⁴⁴ (@awndaddy) reported

    @PrimeVideo how am i supposed to work after this???

  • Birdgang_Eagle
    Eagles_Jackets25 (@Birdgang_Eagle) reported

    @Hendrick9Team @PrimeVideo I thought we would get clipped on that last lap crash

  • titamarus69
    Todd Beavis IV (@titamarus69) reported

    @PrimeVideo @primemovies @MeanGirls You made the Boys terrible.

  • SantiMessi01
    SantiMessi10 (@SantiMessi01) reported

    @Yankees @PrimeVideo @SportsonPrime If Cam Schlittler isn't playing Imma crash out

  • The1trueBunBun
    Bun Bun 🍫🐇 (@The1trueBunBun) reported

    @nuel_irl I'd be fine with the power scaling problem if we had THIS for the animation 😭😭😭 Do better @PrimeVideo, stop releasing these yearly, and take your time 😭

  • KrunkVegeta
    Vegeta (@KrunkVegeta) reported

    @PrimeVideo @AmazonMGMStudio Why is your ***** *** app not working on apple tv? Glitchy piece of ****

  • itsmark4you1
    itsmark4you (@itsmark4you1) reported

    @celtics for multiple reasons I have watched my first and LAST half of @NBA on @PrimeVideo absolutely awful

  • SantiMessi01
    SantiMessi10 (@SantiMessi01) reported

    @Yankees @PrimeVideo @SportsonPrime If Cam Schlittler is playing Imma crash out

  • rajatagg1998
    Rajat Aggarwal (@rajatagg1998) reported

    @LGIndia @PrimeVideo Worst product of LG company and worst customer service who just ask customer to share your details and never respond afterwards

  • DEEPSPACESE7EN
    ☢️s⁷ | seeing bts 💫 (@DEEPSPACESE7EN) reported

    UNCANCEL IT NOW WHAT IS YOUR PROBLEM @PrimeVideo

  • jay_dubs92
    james (@jay_dubs92) reported

    this is hands down the worst national broadcast ive ever listened to. @PrimeVideo can never hire these two **** heads again.

  • BetOnPete
    Pete (@BetOnPete) reported

    @PrimeVideo I’m trying to watch the Celtics and it’s not working. It’s kinda a big game you dolts! #Error5051

  • dennis3967
    KB24 (@dennis3967) reported

    @PrimeVideo the NBA games are unwatchable. Terrible quality!

  • beantownered
    Bean (@beantownered) reported

    These @PrimeVideo NBA analysts doing the @celtics game are THE WORST I've heard in a long time. 80% of what's coming out of their mouth is pure nonsense, there is NO partisan commentary, just a lot of 76er **** polishing. Absolutely unwatchable with these asshats on the call.

  • OldSchool_EZ
    Ed from Watertown (@OldSchool_EZ) reported

    Hey @PrimeVideo have these announcers ever called an @NBA game before? Awful.

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    Watching @NBA playoffs on @PrimeVideo is the worst games ever played in history..I'm 68 & this is bull crap Steadily buffering, losing sound..just Horrible ! Just sucks #HorribleNBAonPrime

  • danielpmcdermot
    Dan McDermott (@danielpmcdermot) reported

    @travishb @PrimeVideo I actually quit cable years ago over a glitch. My box rebooted during the SUPERBOWL and it took minutes to come back on. I was so pissed.

  • spicyfoodisgood
    Theodore Streetsman (@spicyfoodisgood) reported

    @AmazonMGMStudio @PrimeVideo Glad there's finally justice but it's terrible that there's gonna be thousands of documentaries on this monster for the rest of time.

  • BobbyB109975827
    Bobby B (@BobbyB109975827) reported

    @Hendrick9Team @PrimeVideo Awful

  • justalarriemar
    justalarrie (@justalarriemar) reported

    @DeluriaD @PrimeVideo @ZoeKravitz They can’t help it. They haven’t had much to hold on to their fantasies, so when they see one, they don’t even think 🤔

  • joanna4800
    ladyjophillyfan64 (@joanna4800) reported

    @NBAonPrime @PrimeVideo Fix your camera

  • 509Kingofkings
    I’m just a ghost (@509Kingofkings) reported

    @PrimeVideo can you stop loading up tons of ad’s in all your shows? This is terrible trying to watch the new The Boys episodes and ads ever like 6 minutes. Stop this ****.

  • bellfortrubyy
    sharon 🧚 (@bellfortrubyy) reported

    @otbperrie @PrimeVideo and it’s so frustrating because people who actually appreciate both of the actors’ work would create such quality content with both leads that would age so well rather than influencers who are only looking to make a viral clip @PrimeVideo we are tired!!!!!

  • fdknight
    KnightRider (@fdknight) reported

    @PrimeVideo feed is terrible for me. Anyone else? #Rockets

  • sus_ovan
    Susovan (@sus_ovan) reported

    @PrimeVideo @AmazonHelp @amazon What is the amount we have to pay to get at least a good enough ADD-FREE service for prime video? It is the worst service for content I have ever seen!

  • EB21122
    Eric (@EB21122) reported

    Why won’t @PrimeVideo fix the damn damn sound on these nba broadcasts !????

  • BallersCultureX
    BallersCulture (@BallersCultureX) reported

    @NBAonPrime @PrimeVideo The Pistons have been the worst #1 seed in NBA history

  • HarrysHairyOne
    ATLHawksAgendaPusher (@HarrysHairyOne) reported

    This Dirk/Nash/Griffin trio is incredible, too bad this @PrimeVideo set looks TERRIBLE @NBAonPrime #TrueToAtlanta #NBAonPrime

  • whodude123
    Harry (@whodude123) reported

    @PrimeVideo I was supposed to get to watch four NBA games tonight. I got to watch one. Who decides these get turned off? That’s not what I’m paying for. I watched the Lakers beat Houston. The audio was so terrible I had to just mute it. Absolutely terrible. I’m not recommending you guys to anybody.

  • YanShellest
    kirill (@YanShellest) reported

    @PrimeVideo upload 2k or 4k quality to YouTube Please