Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/21/2026 14:20

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (25%)

    Sign in (25%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaGuwahati Playback Issues
United StatesTurlock Crashing
United StatesSanta Clara Video Quality
United StatesBroken Arrow Sign in
United StatesBangor Buffering
United StatesOrlando Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • stanish63760171 stanish (@stanish63760171) reported

    @PrimeVideo Terrible movie

  • ThePRK1 Prateek vikram singh (@ThePRK1) reported

    @PrimeVideoIN @amazonIN @PrimeVideo I am finding really difficult to see anything on amazon stick. It always says “A network error has occurred” my Wi-Fi is working fine. Pls suggest.

  • sheilaoflanagan Sheila O'Flanagan 📚📚📚 (@sheilaoflanagan) reported

    My @PrimeVideo isn’t working on my @AppleTV but all other apps including @netflix are. The message is an internet connection problem but my internet is good. I’ve closed the app and restarted Apple TV but it hasn’t fixed the problem. Prime works on my iPad. Any suggestions?

  • CPRenthusiast Ashish (@CPRenthusiast) reported

    @APresserV2 In true @Arsenal fashion, we have backed ourselves into a corner here. It’s do or die in a series of very hard fixtures. Zero room for error. Either @PrimeVideo has the greatest finale ever, or the worst.

  • vcav van (@vcav) reported

    isn’t the new @Sanditon episode supposed to be on the US version of @PrimeVideo on the PBS masterpiece channel by 9 pm? help a Jane Austen starved gal out I need this hour of TV badly

  • Joann_Donova JoannDonovan (@Joann_Donova) reported

    @prattprattpratt @TerminalListPV @PrimeVideo Who will help me with advice?

  • goonsquadron Amanda Kai (@goonsquadron) reported

    @paramountplus hey so. Had to rent a movie on @PrimeVideo because your service failed - why can I stream sonic but not scream? How do I fix this??

  • Crackerclark something snarky 2022 (@Crackerclark) reported

    @PrimeVideo Daniel Craig didn’t show up once. Worst knives out sequel ever

  • staybullgeneyis Frolf Lundgren (@staybullgeneyis) reported

    @PrimeVideo awful movie, so boring👎

  • SandraZygarlic2 Sandra Zygarlicke (@SandraZygarlic2) reported

    @PrimeVideo Had to work way too hard to hear the words over the loud music!

  • theyohanna Jo Davies (@theyohanna) reported

    @PrimeVideo watching ncis via xbox but it keeps buffering is there an issue with prime

  • devilinu666 Leevil (Lazy Berserker) (@devilinu666) reported

    @PrimeVideo Awful

  • Knight4Equality Knights4Equality (@Knight4Equality) reported

    @PrimeVideo Are y’all gonna fix the “included with prime” movies that say “video currently unavailable,” and the ones that still require rent or purchase? Like “1900” and “Ordinary People”

  • TedKeenan2 Ted Keenan (@TedKeenan2) reported

    @PrimeVideo This was a god-awful movie. It moved so slowly, and was so boring. I don’t blame the actors. It was the script and director. Nothing in this movie feels real. It’s so self-conscious and pretentious, with preternaturally long pauses between every exchange of dialogue. Ugh!

  • KimKeely6 Kim Keely (@KimKeely6) reported

    @PrimeVideo Such a great book and such an awful movie.

  • DMZUH D (@DMZUH) reported

    There’s no way Upload Season 2 ends like that?! Awful ending @PrimeVideo

  • MiroslavasIN Miroslavas Siniavskis (@MiroslavasIN) reported

    @PrimeVideo What the question is that? Is it issue related?

  • Real_Cazbarr 𝓒𝓐𝓩𝓑𝓐𝓡𝓡🌹 🎗️👩‍🦼🦻 (@Real_Cazbarr) reported

    Ok, so which one is causing my viewing issues? @PrimeVideo or @SkyHelpTeam Every time I watch something on prime video via my sky on my TV, it freezes, circle spins & spins, getting really fed up now! No point paying for something you can't watch.

  • kaitdavidson20 Kaittt (@kaitdavidson20) reported

    Why is only season 3 of Charmed available in Canada??? @PrimeVideo you need to fix this B.S.!!!!

  • KuwangerBoomer Boomer Kuwanger (@KuwangerBoomer) reported

    @PrimeVideo @TheWheelOfTime That was one of the worst adaptations of a beloved franchise I have ever seen. The actors were well picked, the writers, directors and producers should all be fired and run out of any tv production ever again.

  • forgetme1980 Freedom of the Mind (@forgetme1980) reported

    @PrimeVideo legitimate question, most of the shows & movies I had on my watch list or would be interested in viewing have been removed from Prime and now on Disney+, looking for reasons not to move to Disney+, can you help?Doesn't have to be many, just 3/4 reasons will do, Thanks

  • moll2711x Mollie (@moll2711x) reported

    @PrimeVideo why on earth are you taking criminal minds off prime video? what do you expect me to do, uni work?

  • surftone8 Daniel (@surftone8) reported

    @TheSportsGuru5 @PrimeVideo All the streaming services except Apple and Disney pump out this quality movie or series. I keep hoping they get better at it.

  • 52bacon Brian Kiessling (@52bacon) reported

    @PrimeVideo i have 2 Apple TV’s and prime will not open on either of them. Prime works on my fire sticks, all other apps on my Apple TV work fine. I tried Ethernet and wifi, I forced close the app, reinstalled the app, unplugged device. Nothing works. Help?

  • genericATnameHI Ryan (@genericATnameHI) reported

    @YNWA_Kaiser @PrimeVideo We've got sky and, yes, they do the same stupid thing - no to apple TV and yes we've got Netflix but Netflix doesn't charge for watching some things, you pay your fee and boom, it's all there to watch which is the way subscription services SHOULD work!

  • officialwilburj Tater Top (@officialwilburj) reported

    @UploadOnPrime that has to be the absolutely WORST most UNNERVING most Nail biting yet GENIUS season ending ever…. I HATE YOU! BUT I LOGE YOU @PrimeVideo @amazon

  • SayYoureSorryJU JU (@SayYoureSorryJU) reported

    Internet boyfriends are a whole mood right now. Even @PrimeVideo is having a poll of who’s the Daddiest. I know it’s Easter and the fertility gods are at work, but goddamn. It’s literally the same 10 guys. I’m not kidding. Over and over. Daddiest. That’s not even a word.

  • Jil_Ward JillWard (@Jil_Ward) reported

    @DavidSpade @PrimeVideo Who will help me with advice?

  • JennyMartin24 Jenny Martin (@JennyMartin24) reported

    @PrimeVideo Love him! But don’t waste your time on that All The Old Knives movie. Terrible

  • KR83996644 K.R. (@KR83996644) reported

    @PrimeVideo Terrible