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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 27% Buffering (27%)
  • 22% Crashing (22%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Vivy Sign in 16 hours ago
Sarreguemines Playback Issues 1 day ago
Bromley Playback Issues 2 days ago
Aberfeldy Video Quality 2 days ago
Melbourne Buffering 2 days ago
Birmingham Sign in 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Levor_Trawrence
    Levor Trawrence (@Levor_Trawrence) reported

    @PrimeVideo can we transfer money from the rocket building budget and put some in the "fix the reason why I can't rewind without triggering the same commercial block I just watched" budget

  • shravanology
    shravan chaubey (@shravanology) reported

    @PrimeVideo The functionality of UI have issue. 1) Automatic brightness down 2) there is forward backword and no way to skip by or forward the video . Please fix that.

  • ShaKaKek
    Chaka 'Aboriginal Male' Unas (@ShaKaKek) reported

    @weiscreamsundae @BaronDestructo @PrimeVideo It is an anagram of "Teal'c". Blizzard loves play on words, etc. They also do this to avoid copyright issues.

  • memyselfandmaga
    Nicholas Radoszewski 🍊 (@memyselfandmaga) reported

    HOLY COW! IT'S LIKE THIS SHOW WAS A BIG HIT OR SOMETHING! AND IF YOU DONT #SaveStargate BY GIVING GERO BACK THE SHOW, ITS GOING TO CRASH AND BURN @AmazonMGMStudio @PrimeVideo HOW IS THIS A DIFFICULT BUSINESS DECISION UNLESS YOU HEAD IS UP YOUR BUM?

  • sraaived
    devia 🌻 (@sraaived) reported

    hi @PrimeVideo i have tried to contact prime video AU help on the app so many times to resolve my subscription payment problem, but i could not get in contact. please help get back to me

  • Classic_FV
    Fabio (@Classic_FV) reported

    @Sportsnet hey i live in Ottawa. Is there a way I can watch the @TorontoMarlies game on my subscription threw @PrimeVideo please help me.

  • LisaKoenigAutor
    Lisa König (@LisaKoenigAutor) reported

    @Reason_Will_Win @AmazonMGMStudio @PrimeVideo Their continued silence is honestly really childish. They had no problem announcing it to the fans. Had no problem claiming the fans weren't a large enough audience to continue, and yet, apparently have a problem with telling us to our faces #saveStargate

  • anandrj202
    Anand raj (@anandrj202) reported

    What is with the uhd format in #amazonprime ? Why none of the movies is available in 4k format? Is their any restriction why cannot customer enjoy the best quality of movies available in you platform? @PrimeVideo @AmazonHelp @PrimeVideoIN

  • Fried_Circuitry
    Danger, Will Robinson (@Fried_Circuitry) reported

    @PrimeVideo Yes, Amazon, it’s Your Fault we’ve no Stargate. Now, go fix it. #SAVESTARGATE

  • DuiliusNotus
    Duilius Notus (@DuiliusNotus) reported

    @PrimeVideo I have an idea for a show. One where an evil corporation sees the error of it's ways and makes something people actually want to ******* see.

  • JenLRossman
    Jennifer Lee Rossman (@JenLRossman) reported

    @unioniseorion @AmazonMGMStudio @PrimeVideo They want to go back to work

  • HBG_Dani
    Holland Branch Glen (@HBG_Dani) reported

    @AmazonMGMStudio Not a movie quote, but from a series whose message remains as relevant as ever: "Never underestimate your audience. They're generally sensitive, intelligent people who respond positively to quality entertainment." #SaveStargate @PrimeVideo

  • iNocturne
    iNocturne (@iNocturne) reported

    @BaronDestructo @PrimeVideo Atleast i hope they didnt make you work yourself up to nothing sometimes productions can even go into writing to then cancellations.

  • Endeavourov1
    EndeavourInspired (@Endeavourov1) reported

    One more thing @AmazonMGMStudio and @PrimeVideo . Stargate fans have long memories. If you think you will succeed if you just wait a few years and then come out with a hard reboot then you're in for an unpleasant surprise. A "they'll watch whatever we put in front of them" approach won't work. We need Gero's gate. #SaveStargate

  • CraigTawater
    Craig Tawater (@CraigTawater) reported

    @Kirstylgreen12 @AmazonMGMStudio @PrimeVideo Oh yes the creative brain makes the mysterious wits, I've always loved this dynamic and I truly wish they would have moved forward with this series. There was just so much potential that was untapped. Alas MGM one bankruptcy and that's when the bad spiral went all the way down the goose hole. Then we got the not so good series thereafter. I will always like the original Three nothing else can compare. But perhaps if Amazon gives them a chance they can prove me otherwise. as well as all the rest of us in the community of endless potential, as well as all the rest of us in the community of endless potential. A design without measure design without measure. And quality beyond words can compare.

  • LisaKoenigAutor
    Lisa König (@LisaKoenigAutor) reported

    @dawn6884 @AmazonMGMStudio @PrimeVideo Felt the same way! First time in a long time I got genuinely excited about a series and believed that this could work. Called my best friend that evening to blab about this. She thought it was so funny because she had never heard me so excited about anything #saveStargate

  • panrobaczek
    pan robaczek (@panrobaczek) reported

    @PrimeVideo Fix the Stargate first

  • AlvioreVegsol
    Alberto Vega (@AlvioreVegsol) reported

    @TUPrensa @VIX so you are openly blaming @PrimeVideo for your problem? You are the ones advertising 100+ games. Shame on you blaming your problem to somebody else.

  • Dark_Asgard_
    Supreme Grillmaster Vanir (@Dark_Asgard_) reported

    @Zyth23 @BaronDestructo @PrimeVideo Ideally, but with technology progressing, high quality, longer form fan content that anyone can produce isn’t unrealistic.

  • rowingcoachac
    Anthony AC Chacon (@rowingcoachac) reported

    @AmazonMGMStudio and @PrimeVideo 8:30 on a Tuesday night. I hopped over to Prime Video hoping to find something worth watching, but all I got was preachy woke slop I couldn’t make it through even once. I just want something intelligent, well-written, and actually fun—so I’m back to free Stargate reruns on PlutoTV. I can rely on that to be quality entertainment. Want something people will actually watch more than once? Greenlight the Gero series! #savestargate

  • srutherfordx
    susan rutherford (@srutherfordx) reported

    @PrimeVideo @hayu please tell me WHY episode 3 of the summer house reunion is not available ??!!! .. pleaseeeeeee fix this and make it available 🙏🙏

  • Ham95Geek
    GeekHam95 (@Ham95Geek) reported

    “Daniel, why didn’t you stop this?” “It was justice.” “Maybe. But it could condemn Stargate.” “You’re wrong, fans. All is not lost.” “Martin Gero was ready. He can make the machine work.” “Quick. Go get the fanbase!” @AmazonMGMStudio @PrimeVideo @MichaelShanks #SaveStargate

  • fede000
    Federico (@fede000) reported

    @AmazonMGMStudio @PrimeVideo Save Stargate restore the show from @martingero 2 years of work already done #SaveStargate

  • Alakazou4
    Alakazou ⚜️ ⚜️ ⚜️ (@Alakazou4) reported

    @PrimeVideo That one way like canceling a great show to piss off the fan that would have help you to make money? #savestargate

  • dawn6884
    Dawnathon (@dawn6884) reported

    @LisaKoenigAutor @AmazonMGMStudio @PrimeVideo Same! I went into work the next day and drove everyone mad talking about the announcement. Then to have to go in after the cancellation it was so upsetting . Having to tell everyone how gutted I was 😭 #saveStargate

  • undeathmetal
    Spencer ᐰ (@undeathmetal) reported

    Know what would be really awesome? If @PrimeVideo and @AmazonMGMStudio #SaveStargate so that they stop looking like fools and actually make their shareholders money. Can we get the #HazbinHotel gang to help? If Stargate can be canceled because its what the fans want, who's next?

  • arisighting
    ari✨|catch me in Canada (@arisighting) reported

    Hey @netflix instead of hating from outside the club about the success of what @PrimeVideo is doing, how about yall adapt some idk BLACK or POC books or idk GET IN THE WRITERS ROOM. Same with you Prime, yall aren’t off the hook just bc #OffCampus was a hit, get to work.

  • S4veTheSh0w
    #WeWantStargate #SaveTheGate #SaveStargate (@S4veTheSh0w) reported

    Gotta sleep soon but I'm going to schedule some posts through buffer so they'll keep posting while I'm asleep😎 #SaveStargate .@PrimeVideo .@AmazonMGMStudio

  • TheHippyOfDeath
    Hippy 🇺🇸 🇮🇱 (@TheHippyOfDeath) reported

    @PrimeVideo Why are you posting about this instead of posting about how you've realized your terrible mistake and are uncanceling Gero's Stargate show?

  • PcsActual
    Janszky József (@PcsActual) reported

    @PrimeVideo #savestargate just do it! fix it then pls