Amazon Prime Video

Is Amazon Prime Video down?

Some problems detected

Users are reporting problems related to: buffering, playback issues and sign in.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 05/27/2025 15:50

May 27: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Playback Issues (26%)

    Playback Issues (26%)

  3. Sign in (22%)

    Sign in (22%)

  4. Crashing (22%)

    Crashing (22%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCookeville Video Quality
FranceMontpellier Playback Issues
United StatesEustis Buffering
United StatesSalinas Playback Issues
United StatesPine Plains Video Quality
NetherlandsAmsterdam Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • cantcu Dan Wayment (@cantcu) reported

    @LOTRonPrime @PrimeVideo Awful.

  • capicat_ Miguel Romo (@capicat_) reported

    @LOTRonPrime @PrimeVideo I could only watch three episodes!! Awful. What a way to ruin the lord of the rings.

  • SpurmbanksMD R. Spurmbanks MD (@SpurmbanksMD) reported

    @PrimeVideo @LOTRonPrime I hate that I lived long enough to see Tolkien’s work turned into uninspiring, second-rate corporate trash.

  • JeffroJordan 4051 (@JeffroJordan) reported from Paris, Tennessee

    @jeppy4200 @LOTRonPrime @PrimeVideo Do you go to a restaurant and order a meal and eat the entire meal then say it was terrible and refuse to pay for it?.lol..!!

  • oilcountry84 James Doherty (@oilcountry84) reported

    @PrimeVideo I would love to watch and enjoy this series but you've made that completely impossible with the quality issues when downloaded. Lags, choppy , audio sync issues, freeze. And it all on your end , FIX IT

  • LadiesMan2187 Scott Poligone (@LadiesMan2187) reported

    @aphotomama @PrimeVideo He is terrible

  • market_magician 🇺🇸 Jake Vanderbilt 🇺🇸 (@market_magician) reported

    @LOTRonPrime @PrimeVideo Worst tv production in history, a disgrace to Tolkien. It’s so simple and stupid, it’s a comedy.

  • EdsIdeaFactory The Idea Factory (@EdsIdeaFactory) reported

    @LOTRonPrime @PrimeVideo It’s so terrible and revisionist that I can’t decide if I want to watch this train wreck or ****. Maybe both, at least that’s my assessment of season 1.

  • LOTRTVthoughts Gil-galgaslight was right all along (@LOTRTVthoughts) reported

    @PrimeVideo No. This show is terrible.

  • 2022jpbetts JPBetts (@2022jpbetts) reported

    @naturalgramarye @LOTRonPrime @PrimeVideo Please, explain how I’m trolling. I’m merely expressing my opinion. You are the one name calling and judging me. So, for me to be the worst at it, you will have to explain why.

  • ZeeEsquire Michael Zarocostas 🌐 🇺🇸 ⚖️ (@ZeeEsquire) reported

    @LOTRonPrime @PrimeVideo Some of the worst writing I have ever seen for such an enormous budget.

  • MooButt75 MooButt (@MooButt75) reported

    @PrimeVideo Old world problems, new world attitude. AKA more woke progressive trash.

  • gebbypag Von Marshall (@gebbypag) reported

    @LOTRonPrime @PrimeVideo Terrible show

  • pniedoba pouštní krysa (@pniedoba) reported

    @AlexAlvarova @PrimeVideo Not a TV series, but The Golden Compass was another example of a great story that was killed after the first third by the greedy studio, who in fact made the film less successful in the box office by meddling in the Chris Weitz work

  • jamminjamin Jamin Schmitt (@jamminjamin) reported

    @LOTRonPrime @PrimeVideo Terrible show. This is based on the writing and direction. The acting was pretty good.

  • bubberbuddy Rys Gueroult (@bubberbuddy) reported

    @PrimeVideo why can't i purchase a show thru your app? absolutely ridiculous. i can do it on the site, but not thru the app. do you know how dumb that is? i have no access outside of work for a computer and yet i have the app and still can't purchase a tv show. lame

  • oilcountry84 James Doherty (@oilcountry84) reported

    @PrimeVideo Half the **** you offer to download can't even be viewed properly with its choppy, leggy, stuttering , audio sync issues, freezing. What a joke

  • staringatclouds ⚫staringatclouds❄️🇬🇧🇪🇺 #FBPE #RejoinEU #3.5% (@staringatclouds) reported

    @richjhewitt @PrimeVideo Thanks Rich That sounds like more work that I was hoping to do I was hoping for a button on the series that sets the entire series to an unwatched state I doubt there is one, but if you don't ask you'll never find out

  • A_GameOfTweets ding **** daddy from dumas (@A_GameOfTweets) reported

    @amanda_sayko @LOTRonPrime @PrimeVideo The rings the elves made are t corrupted by sauron. Because they knew the issue they were able to make them free od his corruption. The elves need the power of the rings to remain in middle earth

  • GaryD_UK Gary Dodwell (@GaryD_UK) reported

    @LOTRonPrime @PrimeVideo A fantastic opportunity to make TV streaming history, what an awful disappointment of what could / should have been.

  • nicomigu nico miguel (@nicomigu) reported

    @PrimeVideo has the worst search algorithms out there

  • ElaheMansouri1 Elahe Mansouri (@ElaheMansouri1) reported

    @LOTRonPrime @PrimeVideo #MahsaAmini 😨😨help

  • Keal_Weinberg A. Weinberg (@Keal_Weinberg) reported

    @LOTRonPrime @PrimeVideo Didnt watch but heard. Sick of the misogyny. Like the line of heirs broken. Uh huh, what bout prob the many females not counted? #Ringsofpower

  • commesiqueyo delusional gal (@commesiqueyo) reported

    @joycelina_k Yeah netflix is really doing terrible mostly because of the strongs competitors( disney+, primevideo). Honestly they just doing what they can to keep their head above waters 😭😭😭😭

  • R_S_Wren R.S. Wren (@R_S_Wren) reported

    @LOTRonPrime @PrimeVideo God awful

  • flabby_babby John Nada (@flabby_babby) reported

    Just started The Last Duel on @PrimeVideo and the subtitles are 5 seconds ahead right off the bat... Us hard of hearing folks have trouble following along if the subs aren't synced.

  • AxeHer AH (@AxeHer) reported

    @LOTRonPrime @PrimeVideo Enjoyable fantasy show but awful Tolkien adaptation. Harfoots served no purpose except to introduce Gandalf and mislead as to who Sauron was. Númenor and Sauron storyline stayed somewhat true to the books but with a messed up timeline. As a whole it feels like wasted potential.

  • ceili_dancer Patrick M Thomas (@ceili_dancer) reported

    @RicardoxX121 @PrimeVideo Worst part is the gaslighting Rafe did with saying “he was a fan”. 🙄

  • Leslie_H20 Csehn ba (@Leslie_H20) reported

    @LOTRonPrime @PrimeVideo I’d rather watch, “House of the Dragon” At least it resembles the work of the author who created the characters. I’m not sure who the source for “Rings of Power” is, but it’s not Tolkien. Sure the character names seem familiar, but that’s where the similarity ends.

  • skamersss Sebastiaan (@skamersss) reported

    @LOTRonPrime @PrimeVideo Just when i thought yall couldn’t screw up any more then you already did, this finale was released… Who actually made these decisions. The biggest middle finger to Tolkien himself. Please i beg of you, hire writers that actually give a damn about Tolkiens work for S2!