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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 9: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 02:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Alameda Playback Issues 17 minutes ago
Fort Worth Playback Issues 23 minutes ago
Sanford Crashing 1 hour ago
Tacoma Buffering 1 hour ago
Stockton-on-Tees Playback Issues 2 hours ago
Kingsport Playback Issues 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • InvestorRohit
    Amateur Investor (@InvestorRohit) reported

    @PrimeVideo @amazonIN I'm a prime lite member but didn't remember which was the first device I logged into. When I try opening videos on a new device it is not allowing. Any help is appreciated.

  • Tre_the_Menace
    Tre Beckett (@Tre_the_Menace) reported

    Gotta pay @PrimeVideo to watch the NBA and the stream is not working? What's going on man?

  • AyarKode
    Kode Ayar (@AyarKode) reported

    @PrimeVideo fix your stupid app. Canโ€™t watch the game without it glitching out. @NBA fan experience is horrible!

  • BBembenick
    brian bembenick (@BBembenick) reported

    @NBAonPrime @PrimeVideo Your streaming quality for live broadcasts sucks. Lagging...pixelated...delays...this doesn't happen with national TV broadcasts.

  • datmanirv
    -LoneSoul๐Ÿซฐ๐Ÿผ (@datmanirv) reported

    @PrimeVideo fix ya damn audio!! I canโ€™t hear ****!

  • mccool_nofool72
    Matt McCool (@mccool_nofool72) reported

    Damn awful @PrimeVideo with Ian Eagle and @realStanVG pronouncing Nikola Topicโ€™s name as the word โ€œtopic. THIS now a topic of conversation that national media needs to do their damn homework. Pay the hell attention. They mentioned his story, but say an easy name right. #ThunderUp

  • E_HZ
    EhZ (@E_HZ) reported

    @therealKripke @TheBoysTV @PrimeVideo This series become terrible.

  • xJPx82
    JP (@xJPx82) reported

    @alternate_agm @kingocho3 @PrimeVideo Edgy boy! You're both awful.

  • _ShelleyShelle
    Shelley Shelle (@_ShelleyShelle) reported

    The Second Bed was probably THE MOST bs love story. The man planned on leaving her high and dry before he got in trouble. #primevideo #nollywood

  • JimCarlton2
    Jim Carlton (@JimCarlton2) reported

    Is anybody else's stream of the Cavs/Pistons game on @PrimeVideo lagging/freezing constantly? My internet should not be the problem, but this is becoming unwatchable very quickly.

  • Jay_wake_up
    J_Mar (@Jay_wake_up) reported

    @NBA on @PrimeVideo is an absolute calamity the picture quality constantly gets blurry audio is awful. Why would they do this

  • StTwiggi
    โ€ข๐–ฒ๐—๐–ณ๐—๐—‚๐—€๐—€๐—‚โ€ข (@StTwiggi) reported

    I can't watch this **** man. @PrimeVideo your stream is ******* awful. It's crashing every few seconds... and it's certainly not my WiFi!

  • Section1ohFro
    Michael Orpen (@Section1ohFro) reported

    @NBA STOP putting playoff games on @PrimeVideo The quality is horrendous!

  • seauxdevine
    Devi๐Ÿ’• (@seauxdevine) reported

    @PrimeVideo why wonโ€™t the sound on your NBA playoffs broadcast work???

  • mrflorida
    Uncle P (@mrflorida) reported

    @PrimeVideo fix your audio bruh. Yall ****** up the playoffs.

  • hopefulpatriot7
    thehopefulpatriot (@hopefulpatriot7) reported

    @PrimeVideo Most heinous series ever created. Evil awful soul violating garbage.

  • ChefDozy
    OKC ARE TERRORISTS (@ChefDozy) reported

    @NBAonPrime @PrimeVideo Fix your ******* website wtf

  • Baroni_88
    ๐”‰๐”ฏ๐”ž๐”ซ๐”จ ๐”‘ ๐”…๐”ž๐”ฏ๐”ฌ๐”ซ๐”ฆ (@Baroni_88) reported

    @JoeNo94 @PrimeVideo Such a quality show

  • vision150
    Craig Meldrum (@vision150) reported

    @Rob_Shenanigans @amazon @PrimeVideo If itโ€™s any consolation, thereโ€™s no level of video quality that makes this team look any good

  • Stefano_Cellino
    Stefano (@Stefano_Cellino) reported

    @PrimeVideo Worst season so far folks

  • MickLee9
    Mick Lee (@MickLee9) reported

    @PrimeVideo Terrible show.

  • KrieginCrusader
    Les Grossman (@KrieginCrusader) reported

    @therealKripke @TheBoysTV @PrimeVideo Weakest season, terrible writing making no sense

  • DigiInfluenzaa
    Digi Influenza (@DigiInfluenzaa) reported

    No issue on cancelling #GenV, because S2 sucks. @PrimeVideo atleast renew #Wayne, that deserves S2.

  • vidhemant
    Vidya Shetty (@vidhemant) reported

    The entire prime experience has become awful cosnof the stupid ads, why r v paying a premium then if the viewing experience is horrible @PrimeVideoIN @PrimeVideo

  • imstill_supa
    ona_mission (@imstill_supa) reported

    These streaming services have been terrible with these playoffs!!! @peacock @PrimeVideo #nbaplayoffs

  • fewleopard3949
    C. Mike Rack ๐Ÿคช (@fewleopard3949) reported

    @RollingLoud WHATS GOING ON I CANT SEE THE STREAM ON PRIME NOW WTFFFF @PrimeVideo GET YOUR SERVERS BACK ON TF

  • ZeoVGM
    Zeo (@ZeoVGM) reported

    @themaddiep @PrimeVideo ****** up. Fix this mistake. #GenV

  • BeatsByX_
    Xavier (@BeatsByX_) reported

    @amazon @PrimeVideo FIX ITTTTTT

  • PhillySicksers
    PhillySicksers (@PhillySicksers) reported

    @PrimeVideo worst coverage of NBA ever.

  • essex_keith
    KEITH ๏ธปใƒ‡โ”ณโ•ใƒผ (@essex_keith) reported

    @PrimeVideo can I have some help please you've taken money out of my account