Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/20/2026 16:30

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDenver Playback Issues
United StatesLaredo Crashing
United StatesManchester Crashing
United StatesPerryville Playback Issues
United StatesFernandina Beach Sign in
United StatesEugene Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • gauravsharma298 goldy_sharma (@gauravsharma298) reported

    @PrimeVideoIN @PrimeVideo For Independence Day, I was eagerly waiting for One of the great Movies #Shershah based on true story, but not sure y it is not available at Norway location. I live in Norway. Plz help. @SidMalhotra 🇮🇳

  • DDeeInNC Doreen C (@DDeeInNC) reported

    @PrimeVideo It was ME! Turn the dial, turn up volune, fix antenna...this way.....no that way.....now hold it and lift left knee. Lol!

  • HiCallViaMe Mica Haivell 🇺🇸 (@HiCallViaMe) reported

    @PrimeVideo Did you replace the original voice acting with inferior quality and mispronunciation **** like "Nay-erve" in these, too?

  • HoldenFord11 Holden Ford Fusion (@HoldenFord11) reported

    @wingoz @valkilmer @PrimeVideo He really cared about the work.

  • Sjoerd37663809 Sjoerd (@Sjoerd37663809) reported

    @PrimeVideo Netherlands - Paying extra for Starplayz to watch Power, however most of the episodes of season 6 do not work. Please fix this asap…. #primevideo #AmazonPrime #power

  • jcplr54 Jason Castillo (@jcplr54) reported

    @PrimeVideo Stop, looks terrible

  • KeepingChins Keeping the chins up (@KeepingChins) reported

    @PrimeVideo Lord help, I never heard of such a thing growing up.

  • ironpier_james James (@ironpier_james) reported

    B movies are being ruined by @PrimeVideo - this new Chris Pratt thing is terrible it should be full of Z list people and terrible effects, then at least it would have some excuse. Ironic his character died in a car crash, the film is Chris Pratt in a car crash of a film.

  • bi_with_ramen Makenzi 🏳️‍🌈 (@bi_with_ramen) reported

    @PrimeVideo God I could make an awful joke rn

  • Chrisstoph3rb Christoph3r (@Chrisstoph3rb) reported

    @komala_hayes @PrimeVideo Because they rather hire undocumented immigrants, because they’re already housed, and work more stupid for way less pay!!!! #staywoke

  • LosAngelesTesla The OG Minute Zero Cybertruck Fan (@LosAngelesTesla) reported

    @PrimeVideo @modernlovetv How does that work?

  • hebermf10 Heber Martín (@hebermf10) reported

    @modernlovetv @PrimeVideo Season 2 is terrible.

  • _zachary_tyler Zack Williams (@_zachary_tyler) reported

    @Scottblue151 @PrimeVideo It’s terrible

  • tamcarter Tami Sriram (@tamcarter) reported from San Francisco, California

    Paid for HBO subscription through Prime Video and it now doesn’t work on my Roku. What’s up @Roku @PrimeVideo @HBO

  • jorgesalvador Jorge Salvador (@jorgesalvador) reported

    Amazon’s @PrimeVideo app is quite the horrible thing all around … in Android TV refuses to use anything better than DVD quality. The PS5 app does stream at 4K, but sometimes it plains refuses to play the videos …

  • Nato2303 Nato2303 (@Nato2303) reported

    One problem I have with @PrimeVideo 's "Recommend Movies" ... why recommend movies I already watched and in my Watchlist. - Watchlist - Thumbs up - Thumbs down - Not interested and from this, algorithm something for Recommendations C'mon ! Put AWS on it.

  • EugeneACumming1 Eugene A. Cummings (@EugeneACumming1) reported

    @HalpinStorm @PrimeVideo You are sick dude, get yourself some professional help so they can make you a subscription for some medications.

  • mikewise77 Mike Wise (@mikewise77) reported

    @PrimeVideo That looks terrible!

  • MickyMelo Michelle Melo (@MickyMelo) reported

    I didn’t understand the 7th episode of @modernlovetv … someone to help me understand? #ModernLove2 #PrimeVideo #ModernLove

  • christopherw Chris Woods (@christopherw) reported

    Like for real @primevideouk @PrimeVideo @AmazonUK, the subtitles on Andromeda are little better than draft quality. S01E11 is outrageously bad but there's errors and omissions in every single episode I've watched so far. Can you PLEASE fix all the subtitles for this show?

  • lapsedoldsoak Hannah Davidson (@lapsedoldsoak) reported

    @ironpier_james @PrimeVideo He is the worst Chris and needs to be stopped.

  • lrhplaceinme joanna (@lrhplaceinme) reported

    @surfsupcaI @netflix @PrimeVideo could this work out 👀

  • J_Langston_NUFC Jay Langston (He/Him) (@J_Langston_NUFC) reported

    Seems to be a problem claiming one of my @PrimeVideo @Twitch @EASPORTSFIFA packs… I keep getting message on app, but then nothing is in the store. #help

  • weezie777 weezie (@weezie777) reported

    @PrimeVideo Terrible ending on this one! Why did I watch when there’s literally no ending?

  • TheKimbodagr8 Kim Walsh (@TheKimbodagr8) reported

    @PrimeVideo Prodigal Son was cancelled...you could fix that @PrimeVideo #SaveProdigalSon

  • jmay11 Jonathan Louis May (@jmay11) reported

    So I watched Breach on @PrimeVideo and it might be the single worst movie I’ve ever seen. Laughably bad story, acting, fx, and cinematography. If you’re looking for #BadMovieNight options that’s the play.

  • JustceBFletcher Jessica F. (@JustceBFletcher) reported

    @PrimeVideo Amazon let warehouse workers die on the floor and tell everyone else to get back to work.

  • resistance0101 Yoko Higuchi (@resistance0101) reported

    Did anyone notice some subtitle mistakes on @PrimeVideo in regards to #Evangelion: 3.0+1.0 Thrice Upon A Time? Sometimes it would say the wrong character is talking. @AmazonHelp, just flagging to you guys that there are subtitles errors present (at least for the English subs).

  • _zachary_tyler Zack Williams (@_zachary_tyler) reported

    @PrimeVideo The tomorrow war is one of the worst movies I’ve ever seen

  • Iwentupstairs Iwentupstairs (@Iwentupstairs) reported

    Trying to watch @PrimeVideo and the quality of the visual is gone right down. Didn’t have this issue last night. Is it @AmazonUK or is it you lot again @SkyHelpTeam ???