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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Richelieu Playback Issues 2 hours ago
Phoenix Playback Issues 12 hours ago
Orlando Playback Issues 15 hours ago
Baton Rouge Playback Issues 18 hours ago
York Buffering 19 hours ago
Ciudad Apodaca Video Quality 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • spicyfoodisgood
    Theodore Streetsman (@spicyfoodisgood) reported

    @AmazonMGMStudio @PrimeVideo Glad there's finally justice but it's terrible that there's gonna be thousands of documentaries on this monster for the rest of time.

  • ChefDozy
    OKC ARE TERRORISTS (@ChefDozy) reported

    @NBAonPrime @PrimeVideo Fix your ******* website wtf

  • GabrielFer17599
    Gabriel Ferreira (@GabrielFer17599) reported

    @raftingzalmoxes To be successful, a documentary needs to break out of its bubble, go beyond the EUA and be shown in other countries. @PrimeVideo could help with this by acquiring the broadcasting rights in other countries, since not all places have access to the Peacock streaming service

  • BBembenick
    brian bembenick (@BBembenick) reported

    @NBAonPrime @PrimeVideo Your streaming quality for live broadcasts sucks. Lagging...pixelated...delays...this doesn't happen with national TV broadcasts.

  • AyarKode
    Kode Ayar (@AyarKode) reported

    @PrimeVideo fix your stupid app. Can’t watch the game without it glitching out. @NBA fan experience is horrible!

  • AuthorMaze
    Nicholas L. Maze (@AuthorMaze) reported

    @PrimeVideo video is poor quality for the Lakers game. Tried leaving and returning. It started good but went back to the same low quality.

  • gestinky
    goffenheimer (@gestinky) reported

    hello @PrimeVideo YOUR ******* BROADCAST HASNT WORKED FOR 20 MINUTES ***** FIX IT

  • dennis3967
    KB24 (@dennis3967) reported

    @PrimeVideo fix your video quality! Get the NBA games out of there!

  • ThatGenXGuy
    ThatGenXGuy (@ThatGenXGuy) reported

    The boys killing off the worst "comedians" in history is the best thing this season #theboys @PrimeVideo

  • _ShelleyShelle
    Shelley Shelle (@_ShelleyShelle) reported

    The Second Bed was probably THE MOST bs love story. The man planned on leaving her high and dry before he got in trouble. #primevideo #nollywood

  • Fanify1
    Fanify (@Fanify1) reported

    Hey @PrimeVideo, fix it so I can watch games as easily as I can watch them when I dvr them or I'm gone. This experience sucks dog ****.

  • justalarriemar
    justalarrie (@justalarriemar) reported

    @DeluriaD @PrimeVideo @ZoeKravitz They can’t help it. They haven’t had much to hold on to their fantasies, so when they see one, they don’t even think 🤔

  • imstill_supa
    ona_mission (@imstill_supa) reported

    These streaming services have been terrible with these playoffs!!! @peacock @PrimeVideo #nbaplayoffs

  • hotchknsandopls
    ath1337 (@hotchknsandopls) reported

    Are @AustinRivers25 and Scalabrine idiots? That was a clear wind-up and follow through by beef stew. They’re terrible at this. @PrimeVideo need to get rid of these clowns. They don’t know when to shut up.

  • TyleLlomas
    Tyle Llomas (@TyleLlomas) reported

    This is the worst playoff viewing experience I’ve ever had @amazon @PrimeVideo If you care about your organization at all you’d buy back the streaming rights now @NBA

  • goodjobjared
    HIMMOTHY (@goodjobjared) reported

    @PrimeVideo Fix the picture quality on your iOS app for live sports. The picture is extremely overexposed and blown out

  • mb603
    Michael Bausha (@mb603) reported

    This @PrimeVideo basketball broadcast for Celtics and Sixers is terrible. If I had to listen to these guys for 82 games oh boy!! #primevideo #dobetter

  • DevenLowry00
    Deven (@DevenLowry00) reported

    @PrimeVideo fix the cavs stream

  • brenocguimaraes
    carlos (@brenocguimaraes) reported

    @InvincibleHQ @PrimeVideo The only issue I saw was that I thought they made Thragg excessively strong. It looked like the guy can explode de Universe with a wisper.

  • BKFOB1
    Frankie (@BKFOB1) reported

    @NBAonPrime @PrimeVideo Can you tell your terrible announcers to stop calling Mobley a "former Defensive Player of the Year"? He is the reigning Defensive Player of the Year. Not that hard to remember since he is the only one. #LetEmKnow

  • funginho
    Icho ❁ (@funginho) reported

    The Knicks are *************** what the helly? Also why do we have British commentators on NBA playoffs? Fix IT Amazon @PrimeVideo it’s like having Americas commentary on EPL

  • csainzlover
    aria ⁵⁵ ⁶³ (@csainzlover) reported

    @FilmUpdates whoever edited this needs to fix the lighting before airing the show I’m not joking @PrimeVideo

  • 2KMVP
    Dani Rojas (@2KMVP) reported

    Ok @PrimeVideo get it together. NBA playoffs aren’t a time to fix glitches. Or are yall just trying to get us to use the “prime vision broadcast”?

  • _DPH1922
    DP H (@_DPH1922) reported

    These @PrimeVideo announcers for the Celts/Sixers game are G League Level bad. Terrible product.

  • ds_klusjesman
    Karl Richter (@ds_klusjesman) reported

    @PrimeVideo thank you for providing your viewers with the worst broadcast duo in NBA history for the @celtics @sixers game. Completely unwatchable

  • Car0sell0
    Dominic C (@Car0sell0) reported

    @PrimeVideo sound quality of the @cavs broadcast is absolutely horrible

  • Mike87549718
    Mike (@Mike87549718) reported

    @NBAonPrime @PrimeVideo Terrible picture quality!!

  • TD_DetroitLions
    Touchdown Detroit Lions (@TD_DetroitLions) reported

    Great job @amazon @PrimeVideo you guys have more money than any streaming services. Yet you guys are absolutely terrible. 4th quarter NBA playoffs. Yall **** the bed. Great job. 👍

  • hussington
    Hussington Green (@hussington) reported

    @Marc_DAmico The Prime announcers are universally horrible. SVG is the exception. Fix yoself @PrimeVideo

  • bedlambunch
    Bedlam Bunch 🅾️🙌🏻🤠 (@bedlambunch) reported

    @JoelXLorenzi Lovely (if necessary) it’s on Prime. I may need to get tickets then… @PrimeVideo looks like it’s being broadcast from the moon, @NBA fix it please. 🙏