1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 28% Buffering (28%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Middletown Buffering 5 hours ago
Winter Springs Buffering 7 hours ago
Barnet Crashing 15 hours ago
Sun City West Sign in 23 hours ago
Cape Girardeau Sign in 1 day ago
Township of Evan Buffering 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • rockn_katydid
    Katydid (@rockn_katydid) reported

    @PrimeVideo I'm afraid after the Penguin series the mold was broken

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo Stop wasting our time with more crap video. Support Martin Gero's new Stargate 1000% or sell off the franchise to someone else that Martin can work with!!! #SaveStargate

  • WinnieJenkems
    Winnie Jenkems (@WinnieJenkems) reported

    @amazon your “I Shouldn’t Be Alive” channel on @PrimeVideo TV (powered by @BanijayEnt) has been stuck looping the “watch more after the break” interlude over and over for DAYS! Not showing any actual episodes! Please fix!!!

  • mrx1983
    mrx1983 🦄🌈 (@mrx1983) reported

    @PrimeVideo be happy that i need your free shipping, because i would have cancelled otherwise my subscription to your service now. cancelling of stargate is a terrible decision, i just want you to know that. probably wasn't a good idea that amazon bought mgm after all.

  • HeyGauravHere
    Gaurav Gupta (@HeyGauravHere) reported

    Prime Video app on any smart TV is just constantly buffering and won't play anything. 😩 Anyone else having this problem? So frustrating! 😠 #PrimeVideo #TechSupport @PrimeVideoIN

  • thomas_dav90899
    Laura Groomer (@thomas_dav90899) reported

    @PrimeVideo Here's the problem for me. It's a period piece but it doesn't represent the period. Skittle casting has its place but not in a period piece. It was so off putting. B&W, why bother?

  • Goremagonz
    Astarael (@Goremagonz) reported

    @BaronDestructo This genuinely sucks to hear. The only reason I still kept Prime was for Stargate. Years of work, fan investment, and finally hope for the franchise again… just to cancel it. Prime canceled on my end. Stargate deserved better. @PrimeVideo @ajassy ****** up

  • Bigred2989
    Bigred2989 (@Bigred2989) reported

    @PrimeVideo I can't for the life of me figure out how to switch to the black and white mode. Every guide tells me the same things and none of them work, the option literally doesn't exist on my Fire Stick. They should have just put it as a different episode listing.

  • venturepictures
    Venture Pictures (@venturepictures) reported

    @GateWorld @StargateNow_EU @PrimeVideo I stand by this. They don’t want Stargate in the way we want it. I’m fed up with mediocrity now in the franchises I love. I gave Amazon a chance but they’ve blown it. They’ll likely want a Kurtzman like character to be showrunner, produce something Amazon deem to be streamer friendly and broader. Even though the show WAS being made as a jumping board to a neeer fanbase. Absolutely terrible decision.

  • Whirlwindguy
    Whirlwind8 (@Whirlwindguy) reported

    @Stargayte @AmazonMGMStudio @PrimeVideo Might have dodged a bullet. Shows nowadays are terrible.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • RealVentGuy
    Jonathan Condon (@RealVentGuy) reported

    @PrimeVideo 🖕 big problem Bring back stargate

  • sahithi0911
    sahithi (@sahithi0911) reported

    @priyamucharla @PrimeVideo 😭😭 worst asalu. Already paying so much for subscription and on top of the ee ads okati. Daridrudu. Anduke prime lo chala rare ga chustuna

  • gibson_uwhetu
    Gibson uwhetu (@gibson_uwhetu) reported

    @PrimeVideo @PrimeVideo please I ran into some technical issues while trying to renew my subscription could you help me?

  • ptvaughnsto
    ☕️🌲Paula Vaughn (Ani)🎄🖖⚡️ (@ptvaughnsto) reported

    @RobertPicardo I actually assumed that it was being filmed right now, but I guess not. This is awful. @PrimeVideo has sunk far from when they saved @ExpanseOnPrime. If the same group in charge now was in charge back then they probably would’ve canceled it before they even started.

  • CineMattSWE
    CineMatt (@CineMattSWE) reported

    @PrimeVideo But the Ghost War script did not work well at all. Bad job, PrimeVideo.

  • MrNanobubble
    The White Water Company (@MrNanobubble) reported

    @AnthropicDualiT @PrimeVideo This makes me unbelievably sad. Movies and TV are broken.

  • TechAddikt
    TechAddikt (@TechAddikt) reported

    @PrimeVideo @AmazonMGMStudio Extremely bad call with cancelling Stargate. You can fix this.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere Update: Amazon, you asked for additional info and it was provided. Your response was for me to contact you via phone or chat and provide you with duplicate info!!! Are you serious? What is the disconnect? You have the info! Fix the issue!

  • James___Y
    James Y (@James___Y) reported

    @PrimeVideo @amazon You've made a horrible decision to cancel the Gero Stargate vision. You've slapped fans in the face, and your eventual reboot won't get half the support. I was already concerned about the quality of a new Stargate, but with Gero and some of the original creators I was hopeful.

  • ScorpionClaw
    ScorpionClaw (@ScorpionClaw) reported

    Nascar on @PrimeVideo is terrible. Whoever thought this was a good decision @NASCAR should be fired. The video stops, buffers, and pixelates. Gives me the perfect excuse to get up and stop wasting my Sundays.

  • adge_16
    LeafsAdge (@adge_16) reported

    @PrimeVideo Looks terrible, you can feature this slop but cancel Stargate? Pathetic

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @StargateYT @AmazonMGMStudio @PrimeVideo - Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

  • TheOldestGamer1
    TheOldestGamer1🐊 (@TheOldestGamer1) reported

    @Nina7Infinity @PrimeVideo @AmazonMGMStudio I'm locked in until November; however, I'll send the cancellation notification when I get home from work. It'll cost me being able to watch Season 3 of Fallout, but so be it.

  • Pepper_Rides
    Pepper (@Pepper_Rides) reported

    @NASCAR @PrimeVideo Nope. Not doing Amazon prime. Nascar can have it's billionaire conglomerate elitist party all it wants without me. I'll go to the local track to get my fix of racing🏁

  • JackDurden2020
    Jack Durden (@JackDurden2020) reported

    @PrimeVideo Awful. And I love Nicolas Cage.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • _Ashaman
    Ashaman (@_Ashaman) reported

    This is the worst thing @amazon has done F#ck you @JeffBezos @PrimeVideo

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @PrimeVideo Terrible. Terrible Acting. Did I just watch Cage or Biden?

  • buda3915
    Budaman (@buda3915) reported

    @cubicinchstar @PrimeVideo @NASCAR I ain't watching doing some work so I just got radio broadcast on