Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 12: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 01:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Crashing (22%)
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Sign in (20%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Crashing | |
| Titusville |
Buffering | |
| Myrtle Beach |
Sign in | |
| New York City |
Sign in | |
| New York City |
Crashing | |
 Shepperd |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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OneDek
(@DJOneDek) reported
@longshankz74 @PrimeVideo Literally missed the last 5 minutes! Cut off and wild t come back on, glad I missed the goal to be honest lol but ******* they’ve got a lot of work to do if they want more live showings! #*****
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Jason Lloyd
(@jaylloydie) reported
@PrimeVideo still waiting for a sensible answer from you.... So again.... Why can I only watch tonight’s football@on my iPad and not tv?? Error msg says contact you. #AnswerOnAPostcard
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Matthew jayne
(@Matthewjayne6) reported
@PrimeVideo the quality of the picture on the coverage of Liv v Tot tonight is dreadful.
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Jason Lloyd
(@jaylloydie) reported
What the hell?? @PrimeVideo Why can I only watch tonight’s football on my iPad and not tv? Error msg on my tv is to contact you...
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Arteta Out
(@ArtetaOutt) reported
@tom7p @primevideosport Having the same issue, ******* piece of **** @PrimeVideo
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karen crossman
(@kcros2) reported
@JamesArthur23 @PrimeVideo Not tonight but I have had that issue before
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Matthew Hisbent
(@mattie2twi) reported
@dbnelson99 @PrimeVideo @premierleague Last night in man City v wba the picture was much higher quality than then footie!
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Alana
(@alanawise27) reported
@PrimeVideo When my 365 app tells me that Liverpool have scored ahead of watching it on Prime! Not happy with the delayed reaction or the quality of the picture 😡
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Liv
(@Livbet) reported
@kbrad1111 @PrimeVideo I tried another game and it didn't work either - and so I tried a movie, and same.
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Lee.H
(@LHMUFC) reported
@RuthyWire @primevideosport @PrimeVideo You getting the problem trying to watch??
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Tom Rowe
(@TomScholesRowe) reported
@paulmonger @PrimeVideo Same here on LG TV. Phone seems ok now but earlier had issues on the early kos too
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Ian S
(@ianonanon) reported
Really poor from Amazon. Liverpool v Spurs not working on UHD tvs. Thousands of subscribers only able to view game on their smartphone app 🙄 Maybe leave football to the professionals @primevideosport #EPL #PrimeVideo #LIVTOT
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Adam
(@agill1987) reported
How **** is @PrimeVideo picture quality. If you can’t get good quality pictures leave the games with BT and Sky who can get it right #picture #football
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Ben Hayward
(@BenHayw54979902) reported
@SHuseinbhai @PrimeVideo Don’t worry. Will be sorted on Saturday after you’ve missed the entire game. I’m having the same issue
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James Dean
(@Ragetti1) reported
Is anyone else’s @PrimeVideo live stream of the football dropping out and suffering from buffering problems?
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titch
(@titchyowl) reported
@JAMESDLYDEN @PrimeVideo It’s not just that. Can’t even watch The Boys cos of the same error message. Shambles. @PrimeVideo
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Wendy Ellis
(@WendyEMorton) reported
@PAFC9169 @PrimeVideo Now received message there is a technical issue with no estimated fix time! Great!
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SpursDiver
(@spursdiver) reported
I can watch anything else on offer from @primevideosport just not the #Spurs game I want to watch. No problem with bandwidth for any other Prime channel. Sort it out @PrimeVideo @AmazonHelp
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shabana huseinbhai
(@SHuseinbhai) reported
@PrimeVideo we have been trying to watch the Liverpool game for over 45 mins and we keep receiving error messages that says ‘something went wrong’ we pay £80 for a service and when it doesn’t work it’s extremely frustrating. Considering cancelling this ridiculous service
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Nick Lake
(@Lakey8588) reported
@PrimeVideo not working 😡 **** customer service too
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Matt Wiggans
(@Mattwiggans) reported
@PrimeVideo why is the picture quality so rubbish? 3 min behind the live action #AmazonPrimeVideo
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Jayne Woroch
(@JayneWoroch) reported
@JamesArthur23 @PrimeVideo Not had this problem, but there is a time lag
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Don Rhule
(@donrhule) reported
@helairmike @primevideosport @PrimeVideo Thought it was just me but, buffering issues on the firestick and mobile/PC 💻 here with a 300mb fibre optic Internet connection. 🤔🤬
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Marksy
(@KyleMarks97) reported
Awful watching football on @PrimeVideo.
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John Smith
(@JohnSmi46722719) reported
@PrimeVideo picture quality tonight, (Liverpool) very poor picture,my Wifi is fine, just not sharp, nowhere near 4k
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Jordan
(@jhandford11) reported
@gazmoulty @primevideosport @PrimeVideo Terrible ain’t it. Some saying they hated Morrison commentary that much they’d rather have COVID.
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Got Mask! 6🏆
(@_richUK) reported
@PrimeVideo quality of the football streams today are pretty poor.. what's going on?
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Peteonthemoon
(@peteonthemoon) reported
@SimonF209 @PrimeVideo Poor quality streaming. Tested other services and network all good. I thought Amazon was infinitely scalable. Obviously not!!!
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James Lyden
(@JAMESDLYDEN) reported
After tonight @PrimeVideo need their #PremierLeague deal scrapped. Awful video quality throughout the entire match. Worse than watching an illegal stream. They definitely have not delivered the #PremierLeague 😡 Shocking considering the money Amazon make! #LIVTOT
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ethan taylor
(@ektaylor64) reported
Do my specs need a polish or is the picture quality on #LIVTOT on @PrimeVideo @primevideosport absolutely crap?!