Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/05/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (24%)

    Crashing (24%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Buffering
United StatesNapa Crashing
United StatesOxford Sign in
United StatesProvidence Buffering
CanadaSainte-Julie Crashing
United StatesOcean View Buffering
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JimNewcomb7 Jim Newcomb (@JimNewcomb7) reported

    @PrimeVideo So, tried a film - Serious Man, no trouble playing at all. No buffering. Liverpool game - no picture. What a pity this wasn’t on BTSport - watched yesterday - no issues. Amazon Video Football - just NOT WORKING!! STILL NO PICTURE, KEEPS DROPPING OUT. Radio 5Live 👍

  • huzaifaroomaney huzi (@huzaifaroomaney) reported

    what #thewilds on @PrimeVideo sounds like: Ok so looook, we’re stuck on this remote island with no food, drinking water, and no clue how long we’re gonna be stuck here but.... our biggest problem is still being a teenage girl😗🤞🏼 PS- Save Us plsss

  • UtdEddie Eddie ¹⁸ (@UtdEddie) reported

    @PrimeVideo do be broken doe

  • quadtee Tim Quadling (@quadtee) reported

    Anyone having problems with the @PrimeVideo app on the iPad, for the Liverpool game. Jumping about all over the place.

  • col1404 col1404 (@col1404) reported

    @PrimeVideo sort your servers out! Picture quality/Sync issues & Freezing .... shambles!

  • Yeboah711 Juveistani (@Yeboah711) reported

    @jobsworth @PrimeVideo Same issue........ sort yourself out ffs @PrimeVideo

  • denniscrutcher Dennis Crutcher (@denniscrutcher) reported

    @Richjonlewis @PrimeVideo We are having similar problems, thought our internet was on go slow.

  • swinter100 Scott Winter (@swinter100) reported

    The football set-up on @PrimeVideo is great, such a pity the noise isn’t matching up with the picture..........@primevideosport. Anyone else having the problem?

  • jordandouglas9 Jord Doug 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jordandouglas9) reported

    Fair play watching football on @PrimeVideo is terrible. I’m paying to watch my team play football. I should not be 3/4 minutes behind because of your **** streaming. If you want to broadcast the best teams in the world then get a ******* tv channel. Shambles!

  • carocole13 Caroline Cole (@carocole13) reported

    It really is criminal that @PrimeVideo is allowed to buy the rugby and then deliver it with such **** quality. Lo res images and constant buffering. Rugby authorities should think twice before taking their money when the service is soooo bad. #rugby #englandvfrance #poorservice

  • someiowagirl Tamara (@someiowagirl) reported

    @vincentdonofrio @PrimeVideo Buster Bluth. I am in trouble.

  • M8lunt Matthew Blunt (@M8lunt) reported

    @PrimeVideo your football coverage is awful. Why is the stream not working.

  • JimNewcomb7 Jim Newcomb (@JimNewcomb7) reported

    @PrimeVideo Just checked my download speed - 39Mbps, no issues with wi-fi. Other functions working fine. Just constant buffering on Prime Video Liverpool game. Why??? Poor

  • GayleMolloy Gayle Molloy 💫 (@GayleMolloy) reported

    @PrimeVideo #LFC picture quality so poor, keeps buffering, sound issues etc 🤯

  • dpsmith1 Dan Smith (@dpsmith1) reported

    @amazon @AmazonHelp #PrimeVideo this is a bit of a joke isn’t it? Multi billion dollar / pound company and can’t arrange one stream to work!

  • Rydersaurus_ Ryder..... 🦖 (@Rydersaurus_) reported

    If anyone is thinking about watching 'Fantasy Island' on @PrimeVideo, don't bother. It is a ******* terrible movie. Just don't waste the near two hours it takes to watch it.

  • greyhairedscot Jim Tod (@greyhairedscot) reported

    @PrimeVideo . Supposed to be live streaming of sport, nothing but stutters, halts, poor quality sound and then little circles of reloading. Every game in the autumn nations cup the same. Nothing wrong with the fibre broadband my end.

  • jonnykermode Jon Kermode (@jonnykermode) reported

    After an awful stream for the rugby before, we’ve got out of sync video and sound for the Liverpool game. I’ve tried to be positive about @primevideosport but this is just poor. Not just individual internet speed - a load of complaints on Twitter. #PrimeVideo #LIVWOL

  • alan_LFC77 Alan (@alan_LFC77) reported

    Anyone having trouble watching the match on @PrimeVideo @primevideosport mobile app? #LFC

  • alexah45 Alexandra Harrison (@alexah45) reported

    @primevideouk problem watch streaming on live for Liverpool #PrimeVideo #LIVWOL

  • KevsComments Kevs topical chat (@KevsComments) reported

    @PrimeVideo @primevideosport what is going on with your signal, looks like 80's quality broadcasting today, spoiling the rugby

  • CharlotteTorra1 Charlotte Torrance (@CharlotteTorra1) reported from Aberdeen, Scotland

    Don’t think I’ve watched a football match on @PrimeVideo that hasn’t had some issue. Out of sync sound to picture this time. #LIVWOL

  • AverageBritYT AverageBrit🎮🇬🇧 (@AverageBritYT) reported

    @ryanxnayr @primevideosport @PrimeVideo If it was that it wouldn’t work on 4G I’ve tried on phone iPad & PC Broadband & 4G

  • HoptonRyan Ryan Hopton-Cottrell (@HoptonRyan) reported

    @PrimeVideo is there an issues with app as I’m trying to watch the football

  • AverageBritYT AverageBrit🎮🇬🇧 (@AverageBritYT) reported

    To @primevideosport @PrimeVideo get the #LIVWOL game fixed Getting broken commentary with a black scree

  • N12gooner Drew 🎗 (@N12gooner) reported

    Anyone else having real issues watching the rugby on @PrimeVideo ? Absolutely shocking. Missed the majority of the game

  • cjellmer craig ellmer (@cjellmer) reported

    @PrimeVideo is there a issue with the mobile app I’m trying to watch Liverpool game and it’s not working but been working fine upto Liverpool match coming on

  • AndrewGrainger8 Andrew Grainger (@AndrewGrainger8) reported

    @PrimeVideo should not be able to buy the rights to games unless they improve the quality of the stream absolute trash

  • TheBobbyCash Bobby Cash (@TheBobbyCash) reported

    Anyone else got a blank screen on their @PrimeVideo watching the football? The only service I subscribe to and it doesn’t even work.

  • johnwoods70 John Woods (@johnwoods70) reported

    Is it just me or is Amazon not working tonight. @primevideosport @PrimeVideo I’ll be gutted if I can’t watch #LIVWOL