Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 12/20/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Crashing (19%)

    Crashing (19%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesConnellsville Playback Issues
United StatesMorganton Sign in
United StatesDenver Crashing
GermanySchöneck Buffering
AustraliaPerth Buffering
United StatesMilwaukee Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • rahul22413084 rahul (@rahul22413084) reported

    @PrimeVideo T-14) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN

  • IamOrtonomous Ortonomous (@IamOrtonomous) reported

    is @PrimeVideo basically a stream? dreadful picture quality #ncfc

  • rahul22413084 rahul (@rahul22413084) reported

    @biglttlefleabag @PrimeVideo T-14) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN

  • TalzUK Talz (@TalzUK) reported

    @PrimeVideo your Premier League football needs to be so much better quality, stuttering and shameful frame rates it is nearly unwatchable, may as well stream it on a Kodi box and not pay towards it.

  • Junction10 Jason Sheldon (@Junction10) reported

    @pintsizedjemma @PrimeVideo It used to also have a really annoying habit of being chunkier than pedigree chum for the first couple of minutes until it had buffered enough data to show a high quality picture….. not sure if that’s still the case…?

  • LardizabalSosa JALS - Official (@LardizabalSosa) reported

    @PrimeVideo @SenketsuAce The worst is easily the amazing spider-man 2.

  • offby1 Chris (@offby1) reported

    @bitprophet I've been noticing that too, and it's irritating. To cap it off, even when it DOES work, the damned WoT animated shorts aren't there! What's up, @PrimeVideo?

  • TerryTowellingg Terry Towelling (@TerryTowellingg) reported

    @primevideouk anyone know how to watch the Davis Cup quarter final which is live currently? I've paid for Discovery+ and yesterday's quarter final was live but there's no link to today's matches on Prime. Somewhat annoying to pay for something that doesn't work. #PrimeVideo

  • TobyGallagher6 Toby Gallagher (@TobyGallagher6) reported

    @Chosen_Asmodean @PrimeVideo Only problem here, and I'm not the first to think it, is the 'can I trust Asmodean?' question.

  • ChrisGoes88MPH Chris (@ChrisGoes88MPH) reported

    @PrimeVideo Proof a great actor can save a terrible movie: Phil Hartman in this. RIP

  • shadowjed Jon Lee (@shadowjed) reported

    @PrimeVideo - can you tell us which games Ally McCoist will be working in the next couple of days, as by definition they will be more enjoyable than any he is not working?

  • ItsBizzlesRauhl 𝓐𝓵𝓲𝓬𝓲𝓪 (@ItsBizzlesRauhl) reported

    @PrimeVideo hi just paid for my membership and it’s not working

  • SimonNeil17 Simon Neil (@SimonNeil17) reported

    Bloody @PrimeVideo football - always issues with it cutting in and out. Coverage is so poor. Really budget. Whoever had the idea of letting these cowboys air the football needs a hiding. #amazon #prime

  • punjipanicker Punji (@punjipanicker) reported

    @TheWheelOfTime @PrimeVideo Such a terrible adaptation. I can't get through episode 2. Did anyone listen to audio books before their embarked on this journey?

  • herbiehancock22 herbie hancock (@herbiehancock22) reported

    @PrimeVideo Awful.

  • Pegg_Finkle Pegg (@Pegg_Finkle) reported

    Hey @PrimeVideo Basic functions like rewind/fast forward/return to previous screen are so awful using the @Comcast interface that I cannot believe someone allowed this technological crap to move forward. We pay you a lot of money. You owe us a lot of improvements. Stop sucking.

  • BecksPrebble Becks Prebble 🦩 (@BecksPrebble) reported

    Trying to sign up for my free @PrimeVideo trial and it keeps saying error occurred, try again 🙄

  • Mattapus Matthew VanG (@Mattapus) reported

    @AnpanmanMMA @Darrel_Hicks97 @PrimeVideo Got a problem with cartoons?

  • Wingwoo9 Wing woo (@Wingwoo9) reported

    @Pennys_Talking @premierleague @PrimeVideo Why is the the picture quality so crap on PRIME premiership league . Say what you want about Sky & Bt ( I usually do ) but at least there picture quality doesn’t look like it’s come out of the 80s.

  • JordanDrewett Jordan Drewett (@JordanDrewett) reported

    can’t contain my excitement for @PrimeVideo’s streaming of the Premier League this week with abysmal quality footage which is about 90 seconds behind. 🙄

  • rahul22413084 rahul (@rahul22413084) reported

    @PrimeVideo T-14) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN

  • 1964gooner Mr JJ (@1964gooner) reported

    @virginmedia I have a Tivo so now cannot watch @PrimeVideo or Netflix through a channel but have to use an app. The apps never work especially @PrimeVideo Why have you made this change?

  • darwinspoint Gareth Roberts (@darwinspoint) reported

    Lots of buffering. Never get this problem with the Sky sports app 👎👎 #PrimeVideo

  • neilaylward Neil Aylward (@neilaylward) reported

    @PrimeVideo like the football coverage. Like pregame. Like the commentary. But FFS sort out the stream quality per-lease! It flicks between full HD to etch-a-sketch

  • Smitspurs Ant (@Smitspurs) reported

    @PrimeVideo why is the football like watching a free stream it is awful

  • daznccc Darren Mayes (@daznccc) reported

    Streaming quality is absolute bollocks @PrimeVideo

  • rahul22413084 rahul (@rahul22413084) reported

    @PrimeVideo T-14) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN

  • The_actual_Milk MilkMan (@The_actual_Milk) reported

    @AlienGYT_ @PrimeVideo @InvincibleHQ But this is a semi good brand that can release quality content sometimes

  • DamnedScientist Richard Bristow (@DamnedScientist) reported

    @vinegardog1 @farscape @PrimeVideo Still fighting. Because that's they way the Eidelons made them both.... All the while both trying to work out how to neutralise the Crichton Threat. 😱

  • puceronie Julie Delisle (@puceronie) reported

    my brain would work better if you could filter out the christmas movies from primevideo's newly added list