Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (34%)
• Buffering (24%)
• Crashing (20%)
• Sign in (18%)
• Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Madison	Playback Issues	4 hours ago
Liverpool	Crashing	4 hours ago
Cheboygan	Playback Issues	9 hours ago
Shawnee	Crashing	10 hours ago
Ottawa	Buffering	11 hours ago
Orange Park	Crashing	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  THESPYHUNTER (@Hunterkillerst2) reported 1 minute ago

  @PrimeVideo Lemme say this: Thaedus was putting in work this episode, I honestly thought he’d be a defenseless old man, but it turns out that he’s still got it.

• 
  Jay (@November33rd) reported 4 minutes ago

  @JamieKennedy @PrimeVideo This is terrible

• 
  Jamie Ricky (@215_AphillEated) reported 4 minutes ago

  @PrimeVideo I’m streaming The Pitt on your platform. Every time I press skip intro, it skips straight to the end of the episode. I redownloaded the app as well and the same issue persists.

• 
  Austin (@AustinJamesIXIX) reported 5 minutes ago

  @NBAonPrime @PrimeVideo Myles Turner might be the worst starting center in the league.

• 
  Williamson “Peterson” Jacobson (@butteryfade) reported 9 minutes ago

  @PrimeVideo @TheMasters @SportsonPrime NOT WORKING

• 
  Jack McScumbag (@JackMcScumbag) reported 11 minutes ago

  @WillyWilliams_1 @PrimeVideo Because it wasn't enough that he was SA'd by Ashley and Tech Knight last season and it wasn't even remotely addressed. Wow dude, seek help. 😐

• 
  anish tandon (@anishtandon) reported 12 minutes ago

  @amazonIN @PrimeVideo @airtelindia I have a 1-year Airtel Xstream membership with my landline plan, but no movies are showing under included content—everything appears unavailable or paid. Please check my account and resolve this issue at the earliest.05624301018

• 
  foolmeonce (@foolmeonce1984) reported 13 minutes ago

  @MiaCarlaNY @PrimeVideo @OrderISDA Agree. So many problems. With such great source material how can you swing and miss every target.

• 
  Shooter McDadden 🎯 (@ShooterMcDadden) reported 14 minutes ago

  Wow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: The Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.

• 
  Camsworld (@Camspen_) reported 16 minutes ago

  @PrimeVideo @AmazonMGMStudio Fix ur animation plz

• 
  Fiery40h (@Fiery40) reported 18 minutes ago

  @WeAreProvoco @PrimeVideo Ah ok. I think we always had our tea early as Mr F got up at 5 for work so we were more prone to 8.30 Masterchef suggestions x

• 
  Delightful Derek (@CricFootTenCine) reported 21 minutes ago

  @clayyytonbigsby Not only the content library, their UI, Ads everytime if you open live sports before beginning the stream even though u r a premium subscriber, Lag b/W Audio Video in Live Streaming Sports Content. @PrimeVideoIN @PrimeVideo was good now facing the same issue across all devices

• 
  Marty Morrice (@lord_mjmorrice) reported 21 minutes ago

  @PrimeVideo why im the living **** do you make it so hard to search and watch Invincible.... I've been trying in Sydney for 20 minutes to look it up. Fix your **** jesus..

• 
  EGC (@EGCIV) reported 21 minutes ago

  @PrimeVideo your stream is terrible.

• 
  Bilary Hanks (@phinesseandherb) reported 27 minutes ago

  Every single HIV meds commercial I’ve seen on @PrimeVideo features black people, whether as straight couples or gay, with the occasional gay white sprinkled in. Stop the erasure of white people. Show them in more stigma-associated medical issues having commercials tf

• 
  Revenge of the Quack (@OfWonk) reported 27 minutes ago

  @PrimeVideo I feel like a better-written show would’ve involved a conversation where Soldier Boy was actually persuaded to work with Butcher based on the NEW INFORMATION that is being introduced here—which ABSOLUTELY SHOULD HAVE changed his mind Just a thought. 🤷🙄🤦

• 
  Dev Rфss (471) (@TheDevRoss) reported 30 minutes ago

  @PrimeVideo this is just unacceptable. 4 people including the editor? An art director who cannot see how bad much of the shots are? I'd rather never hear another big name actor's voice in this show. Fix this

• 
  Christian Gonzalez (@conzalez94) reported 33 minutes ago

  @AnimeDubUpdates @PrimeVideo Worst dub I’ve heard in my life

• 
  G-Man (@Unocrew224) reported 35 minutes ago

  @FrMiller @PrimeVideo He’s the worst. Terrible actor and delusional person. I won’t watch anything with him in it.

• 
  s | hbh spoilers ! (@sickaqua) reported 38 minutes ago

  @Limoreaukisses @PrimeVideo @AmazonMGMStudio meanwhile the other show no one asked for gets green lit without any problems #nooticing

• 
  Shannon Davidson (@LosShananiganz) reported 39 minutes ago

  @PrimeVideo fix your streaming quality. Damn shows keep going grainy in the middle of a scene

• 
  Aurelius☣️ (@eleniyanjb) reported 40 minutes ago

  @PrimeVideo I can’t access my account for weird reasons. Kindly fix up.

• 
  Lucas Michael Payne (@Lucas_Payne) reported 40 minutes ago

  @JamieKennedy @PrimeVideo If you were funny this might have worked the first time. @druski was funny, timely, and relevant to a widely known audience and critiquing a prominent person. You were far from all of that and now hoping for help from far right nut jobs

• 
  OpusDogPoker 🥸 (@RealOpusDog) reported 42 minutes ago

  @VivaLaStool @PrimeVideo @AmazonMGMStudio Putting that hunchback to work!! 👍

• 
  Van “Van” South (@VanSouth_brasil) reported 46 minutes ago

  @amazon @PrimeVideo I bought a product for R$3,500 and Amazon did not send the invoice (which is mandatory by law in Brazil). #Amazon, please help me. Order number 702-3833411-8041821

• 
  Nikolay (@nekech52) reported 51 minutes ago

  Modern software quality: decided to watch supernatural series on #primevideo. Started from 1.1 episode, but every time I open app, #amazon suggests to watch 2 season, no answer why.

• 
  Wagie Capital (@WagieCapital) reported 55 minutes ago

  @PrimeVideo Seems like damage control after getting dragged for releasing the worst episode in the series

• 
  Dr. Steve Chrosley, PhD (@chrosley) reported 60 minutes ago

  @nowscreamingpv probably the worst show I’ve seen this year. Not interested in another season. Gee **** @PrimeVideo. Do better.

• 
  Dfischsucks (@dfischsucks) reported 1 hour ago

  @SportsonPrime @PrimeVideo These announcers are terrible.

• 
  Mahesh Desai (@demahesh1) reported 1 hour ago

  @PrimeVideo @amazon Worst customer service for prime membership