1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Madison Playback Issues 4 hours ago
Liverpool Crashing 4 hours ago
Cheboygan Playback Issues 9 hours ago
Shawnee Crashing 10 hours ago
Ottawa Buffering 11 hours ago
Orange Park Crashing 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Hunterkillerst2
    THESPYHUNTER (@Hunterkillerst2) reported

    @PrimeVideo Lemme say this: Thaedus was putting in work this episode, I honestly thought he’d be a defenseless old man, but it turns out that he’s still got it.

  • November33rd
    Jay (@November33rd) reported

    @JamieKennedy @PrimeVideo This is terrible

  • 215_AphillEated
    Jamie Ricky (@215_AphillEated) reported

    @PrimeVideo I’m streaming The Pitt on your platform. Every time I press skip intro, it skips straight to the end of the episode. I redownloaded the app as well and the same issue persists.

  • AustinJamesIXIX
    Austin (@AustinJamesIXIX) reported

    @NBAonPrime @PrimeVideo Myles Turner might be the worst starting center in the league.

  • butteryfade
    Williamson “Peterson” Jacobson (@butteryfade) reported

    @PrimeVideo @TheMasters @SportsonPrime NOT WORKING

  • JackMcScumbag
    Jack McScumbag (@JackMcScumbag) reported

    @WillyWilliams_1 @PrimeVideo Because it wasn't enough that he was SA'd by Ashley and Tech Knight last season and it wasn't even remotely addressed. Wow dude, seek help. 😐

  • anishtandon
    anish tandon (@anishtandon) reported

    @amazonIN @PrimeVideo @airtelindia I have a 1-year Airtel Xstream membership with my landline plan, but no movies are showing under included content—everything appears unavailable or paid. Please check my account and resolve this issue at the earliest.05624301018

  • foolmeonce1984
    foolmeonce (@foolmeonce1984) reported

    @MiaCarlaNY @PrimeVideo @OrderISDA Agree. So many problems. With such great source material how can you swing and miss every target.

  • ShooterMcDadden
    Shooter McDadden 🎯 (@ShooterMcDadden) reported

    Wow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: The Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.

  • Camspen_
    Camsworld (@Camspen_) reported

    @PrimeVideo @AmazonMGMStudio Fix ur animation plz

  • Fiery40
    Fiery40h (@Fiery40) reported

    @WeAreProvoco @PrimeVideo Ah ok. I think we always had our tea early as Mr F got up at 5 for work so we were more prone to 8.30 Masterchef suggestions x

  • CricFootTenCine
    Delightful Derek (@CricFootTenCine) reported

    @clayyytonbigsby Not only the content library, their UI, Ads everytime if you open live sports before beginning the stream even though u r a premium subscriber, Lag b/W Audio Video in Live Streaming Sports Content. @PrimeVideoIN @PrimeVideo was good now facing the same issue across all devices

  • lord_mjmorrice
    Marty Morrice (@lord_mjmorrice) reported

    @PrimeVideo why im the living **** do you make it so hard to search and watch Invincible.... I've been trying in Sydney for 20 minutes to look it up. Fix your **** jesus..

  • EGCIV
    EGC (@EGCIV) reported

    @PrimeVideo your stream is terrible.

  • phinesseandherb
    Bilary Hanks (@phinesseandherb) reported

    Every single HIV meds commercial I’ve seen on @PrimeVideo features black people, whether as straight couples or gay, with the occasional gay white sprinkled in. Stop the erasure of white people. Show them in more stigma-associated medical issues having commercials tf

  • OfWonk
    Revenge of the Quack (@OfWonk) reported

    @PrimeVideo I feel like a better-written show would’ve involved a conversation where Soldier Boy was actually persuaded to work with Butcher based on the NEW INFORMATION that is being introduced here—which ABSOLUTELY SHOULD HAVE changed his mind Just a thought. 🤷🙄🤦

  • TheDevRoss
    Dev Rфss (471) (@TheDevRoss) reported

    @PrimeVideo this is just unacceptable. 4 people including the editor? An art director who cannot see how bad much of the shots are? I'd rather never hear another big name actor's voice in this show. Fix this

  • conzalez94
    Christian Gonzalez (@conzalez94) reported

    @AnimeDubUpdates @PrimeVideo Worst dub I’ve heard in my life

  • Unocrew224
    G-Man (@Unocrew224) reported

    @FrMiller @PrimeVideo He’s the worst. Terrible actor and delusional person. I won’t watch anything with him in it.

  • sickaqua
    s | hbh spoilers ! (@sickaqua) reported

    @Limoreaukisses @PrimeVideo @AmazonMGMStudio meanwhile the other show no one asked for gets green lit without any problems #nooticing

  • LosShananiganz
    Shannon Davidson (@LosShananiganz) reported

    @PrimeVideo fix your streaming quality. Damn shows keep going grainy in the middle of a scene

  • eleniyanjb
    Aurelius☣️ (@eleniyanjb) reported

    @PrimeVideo I can’t access my account for weird reasons. Kindly fix up.

  • Lucas_Payne
    Lucas Michael Payne (@Lucas_Payne) reported

    @JamieKennedy @PrimeVideo If you were funny this might have worked the first time. @druski was funny, timely, and relevant to a widely known audience and critiquing a prominent person. You were far from all of that and now hoping for help from far right nut jobs

  • RealOpusDog
    OpusDogPoker 🥸 (@RealOpusDog) reported

    @VivaLaStool @PrimeVideo @AmazonMGMStudio Putting that hunchback to work!! 👍

  • VanSouth_brasil
    Van “Van” South (@VanSouth_brasil) reported

    @amazon @PrimeVideo I bought a product for R$3,500 and Amazon did not send the invoice (which is mandatory by law in Brazil). #Amazon, please help me. Order number 702-3833411-8041821

  • nekech52
    Nikolay (@nekech52) reported

    Modern software quality: decided to watch supernatural series on #primevideo. Started from 1.1 episode, but every time I open app, #amazon suggests to watch 2 season, no answer why.

  • WagieCapital
    Wagie Capital (@WagieCapital) reported

    @PrimeVideo Seems like damage control after getting dragged for releasing the worst episode in the series

  • chrosley
    Dr. Steve Chrosley, PhD (@chrosley) reported

    @nowscreamingpv probably the worst show I’ve seen this year. Not interested in another season. Gee **** @PrimeVideo. Do better.

  • dfischsucks
    Dfischsucks (@dfischsucks) reported

    @SportsonPrime @PrimeVideo These announcers are terrible.

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @PrimeVideo @amazon Worst customer service for prime membership