Amazon Prime Video down or not working? Problems, status and outages
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 7: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 02:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 1 hour ago |
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Buffering | 3 hours ago |
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Playback Issues | 3 hours ago |
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Playback Issues | 6 hours ago |
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Playback Issues | 7 hours ago |
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Buffering | 8 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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#Blame00 (@00Jets) reported@JeffBezos @PrimeVideo Fix your platform this **** blurry asf lil sis 🤡🤡🤡🤡
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Adam Cantrell (@jadamcantrell) reported@PrimeVideo y’all have to do better on the video quality on #TNF it feels like we’ve gone back 10 years on it
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michael skitowski (@theskitter) reported@PrimeVideo @HoustonTexans Game won’t come in error code 5004. Glad I paid for this
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Aaron Fertig (@GoForBrokeAF) reported@PrimeVideo why the hell did you just put the worst HS football team in Texas on tv ? I kept waiting for a point, some tragedy or some sort of triumph. No, just that classic loser line "winning isn't everything". Weirdest thing I've ever watched. #thursdaynightfootball
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Roger Bailey (@OneShotRog31) reported@NFL on @PrimeVideo another Thursday night of terrible product!!! Buffering, grainy, glitchy video.
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eye-dal-is (@itsidalis) reportedanyone else having @PrimeVideo @NFLonPrime stream issues? like there’s a continuous buffering so the game feels like a glitch? not smooth at all? it’s awful.
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ana (@henitorry) reporteddear @amazon @PrimeVideo people should be able to have a fire tv under one account and login into another prime video account
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Phil Makensal (@philmacrevis1) reported@NFLonPrime @PrimeVideo @SMBofficial This feed is awful again! Nothing has pissed me off more this football season then having to watch this **** show of a live feed. And IM A BROWNS FAN! Smh 🖕🏻 you amazon
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Ryan (@SlyFlyAndHigh) reportedAl Michaels has been terrible @PrimeVideo
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Nick Schmitz (@ProducerNickLB) reportedThe @NFL on @PrimeVideo sucks ***. Every week the video quality is ****. Pay all this money for ****, subpar content from the wealthiest company on Earth. Absolutely unacceptable.
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Dave (@DaveM1280) reportedCan the camera view for @PrimeVideo get any further away? Maybe show it from space. ******* awful.
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molly (@dangitdorothea) reported@hsdaily @PrimeVideo is it not working for anyone else it says unavailable in my location
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Nero Italiano (@kalzoneJack) reportedAye @PrimeVideo your quality ain’t hitting on the game tonight man
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HardenDaGoat (@Harden4T) reported@PrimeVideo is great and all but it taking 45 minutes to start up the live broadcast every Thursday is starting to get rough. How many times do I have to press “watch live” then get an error code?
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B.Ross (@CoachRossLRHS) reported from Bradenton, FloridaMy #Amazon stream is dog water right now. Let’s pick it up #PrimeVideo it isn’t my high speed internet that is the problem. #PHIvsHOU
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Jessie (@_jesseeka) reported@NFL my grandfather’s 10in tv in his kitchen with an antenna from the 90s had a better quality picture than this horseshit @amazon @PrimeVideo #TNF
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Shawn Roderick (@SRoderick11) reported@PrimeVideo this may be the worst telecast of any game I’ve ever seen. The delay is a sold full 2-3 seconds and it’s unwatchable.
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Phillip McDowell (@PhillipMcD53) reported@PrimeVideo You May own Thursday for football, but your video stream quality sucks. The game image keeps going in and out of focus. And of course all the stupid ads are crystal clear. Please fix it.
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badut premium (@kangebadut) reported@NargleInAFez @Endlessliy @PrimeVideo Me too, what's problem?
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Tyler B 🗯 (@TylerBellen) reported@PrimeVideo Please give up the rights for #TNF games! Always issues!
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◟̽◞̽ 🌈 ◟̽◞̽ 🐇²⁸ 💙💚 ANITAAAAAAAAAAAA ❤️❤️ (@only4matilda) reported@PrimeVideo sorry but there's a problem with you Spanish subtitles
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The Ghost of Thaddeus Stevens (@GhostofThaddeus) reported@Ryan_n_Laguna @PrimeVideo @NFL I have seen lots of people complaining. I haven’t watched in the last couple weeks but when I did it was not a quality broadcast.
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Paul Sabin (@SabinAnalytics) reportedExclusive streaming rights of NFL games never bothered me until I’m on a plane and I have to pay $30 to have a very low quality stream of TNF #PrimeVideo
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Luke Goss (@LGoss326) reportedDo the announcers on @PrimeVideo for Thursday night video know what they are talking about. And the amount of commercials are ridiculous. This is terrible!!!!
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karol hugged louis on 9/21 🍂🥝×͜×🍀 (@khaotic_carol) reportedmy policeman is already available on @PrimeVideo & im scared of watching it cuz i know i’ll be emotionally unstable after this movie 😭 help!
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Hew Williams (@Hewrace) reported@netflix Please sort your picture quality out, your compression algorithm just doesn't work. Most content is blocky in dark scenes and full of artefacts. #thecabinetofcuriosities is virtually unwatchable. No such issues and pic quality 10 times better on @PrimeVideo #mightcancel
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PJD (@CAbluehen) reported@PrimeVideo football interface is terrible. FYI
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Thomas True (he/him)☃️ (@ThomTrue) reported@PrimeVideo @NFLonPrime you video quality basically sucks.
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Batman (@73oo73ie86) reported@PrimeVideo come on, horrible streaming quality for tnf
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Nuckingham Bicks (@nathangordy) reportedDid Al Michaels just say “don’t touch that dial”? Is he talking about my Roku remote back button? Don’t worry Al, that’s too much trouble to get back into this 720p presentation. #NFL #Roku #PrimeVideo