Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Secaucus |
Sign in | |
| Eau Claire |
Playback Issues | |
| Bethesda |
Buffering | |
 Nottingham |
Buffering | |
| Napa |
Crashing | |
| Oxford |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Chanty87
(@Chantilly1987) reported
@PrimeVideo @TheBoysTV @antonystarr I can fix him
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Cheryl Liam
(@Liam_chery) reported
@ballshater23 @miaculpax @PrimeVideo I had similar experience and I was able to recover my hacked account after so many appeals to the support team with the help of #DEANHACK7 on Instagram he's such a life saver🙏🙏 whatsapp him +1 (615)-431-6548
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Rooster Cogburn
(@JeffMil76620840) reported
@PrimeVideo I have been scouring the works of Tolkien to find a reference to a comet or meteor. So far, I have found nothing. Any help?
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The Über Geek
(@The_Uber_Geek) reported
@BJWhittingham @PrimeVideo @LOTRonPrime By whinging it, with guess work. There is no way on EARTH these people have read the Akallabêth in the Silmarillion nor any chapters on Galadriel on the Unfinished Tales.
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Double Naught
(@NotJethroBodine) reported
@Kirstie62151428 @TerminalListPV @PrimeVideo (Copied) Shame the lighting of the show was so bad made it awful to watch
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A.J. (MovieCraze)
(@MovieCraze_AJ) reported
I’m looking forward to @PrimeVideo’s @LOTRonPrime TV series! But I’m NOT looking forward to its crappy, bit-starved, mushy-looking, 8Mbps, non-Dolby Vision streaming quality. @Amazon’s 4K HDR10 streaming is outright awful. It’s by far the worst quality in the industry.
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MainlineRedGirl
(@MainlineRed) reported
@PrimeVideo The problem with this series is that the whole thing is basically shot in the dark and you can’t see anything.
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SarahRN 💙💛 SPNNASH
(@Sarah_RN_WI) reported
from
Eau Claire, Wisconsin
@TheBoysTV ONE more sleep for me. As long as y’all don’t crash @PrimeVideo again…
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The Über Geek
(@The_Uber_Geek) reported
@BJWhittingham @PrimeVideo @LOTRonPrime By whinging it, with guess work. There is not way on EARTH these people have read the Akallabêth in the Silmarillion nor any chapters on Galadriel on the Unfinished Tales.
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A.J. (MovieCraze)
(@MovieCraze_AJ) reported
The streaming quality on @TheWheelOfTime was so terrible, that I almost couldn’t even watch the show at all. @PrimeVideo, it’s a serious problem. Please add Dolby Vision support, and please support at least 20-25Mbps.
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narasimham
(@VJTweetzzz) reported
@AmazonHelp @PrimeVideo How do I cancel my prime membership? Since I have been locked out of my account for over 10 days now & you have shown zero interest in resolving the issue, there is no point in my wasting my hard earned money on a pathetic service.
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Vishal Kumar Meena
(@TheVishalMeena) reported
@PUBGMOBILE @PrimeVideo @TheBoysTV Some one hacked my 5 Lack Account I Have All Proofs...he Login and added his number and turn on verification...I can't login without code.
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Edwin Ortiz
(@eortizr) reported
@PrimeVideo big mistake on canceling Night Sky. I might just cancel you. This is BS. This is the worst cancel since Revolution. How can they do this. There’s material for at least 2 more seasons. Hopefully some other streaming service picks this up
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Lonefoodtraveller
(@Harshpr13834181) reported
@amazon @PrimeVideo @JeffBezos Customer support asked details for 53min after that told me Other department solve your problem so dump and stupid support .
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marol diamandis 🦑
(@apenasmarol) reported
@PrimeVideo @TheBoysTV Credits to @genildoronchi it's his work
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falling in love with hawkeye🏹
(@whyamihere13071) reported
@swnvex @PrimeVideo @HouseOfGucciMov Absolutely did not her performance was awful and Adam driver did.
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Adam Dachis
(@adachis) reported
@PrimeVideo @RachelBros @MaiselTV Because you work for Amazon?
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Brandon Stone
(@BStone2618) reported
@PrimeVideo when you get off work and you realize you have to do it all over again tomorrow.
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Shrey Parashar
(@shrey_shreyeee) reported
@PrimeVideo I have request when we renew our subscription or by new one, at that time only please charge for all movie. Nowadays the experience is worst.
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Chiquita Bacana
(@genidozepelim) reported
@PrimeVideo @TheBoysTV A multibillion dollar company using the work of an independent artist without even giving credit... WTF?
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Zikla
(@Zikla_Crypto) reported
@Reginald_seuss @PrimeVideo Pretty sure his son from Anna Farris is not special needs. He was born pre maturely and they were in the nicu and the thought at that time was that they would have a special needs child but did not end up that way and he is healthy and active with no issues.
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Cheryl Price
(@cherylprice) reported
@PrimeVideo You had all the Chrises as options and purposely picked the worst one.
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justiça para Dom e Bruno
(@thetruetie) reported
@PrimeVideo @TheBoysTV Wow, so pathetic, the multibillion dollar company stealing a small artist's work and chopping the signature off. I ******* despise you
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Amy Gordon
(@amysaidstuff) reported
Help, @amazon ! My account has been suspended for a week despite customer service saying “it’ll be 24 hours” every time we’ve called. My @alexa99 devices are bricked, I can’t watch @PrimeVideo - I rely on you for so much and you betrayed me!
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Pamela_M, now with 50% less freedom.
(@Pamela_M47) reported
@PrimeVideo Added to my list of muted words. Prime example as to why I no longer watch American produced television. Stories don’t exist where the solution to any problem can be found anywhere but the end of a gun barrel. No wonder our society is so f’cked up and we aren’t safe anywhere.
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Mojo Rising
(@BrunnenGeez) reported
@Variety @PrimeVideo Is going to go the path of Netflix with this crap. #Cancelled Quality writing, great actors, compelling, languidly paced show cast aside to make way for yet more mindless swill.
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M0710NM4N
(@M0710NM4N) reported
@PrimeVideo Cancelling all my Amazon subscriptions till you reconsider your cancelling Night Sky. Sick of you providers ditching quality shows, yet you keep some of the dumbest shows going season after season... like the outrageous amount of low IQ reality (fake reality) shows currently.
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Stephen Devlin
(@stevend35022139) reported
@PrimeVideo you guys need seriously work on your app for the TV! I genuinely can’t watch the Terminal list because it’s far too dim and no matter what settings I try I can’t fecken see anything! Like seriously #AmazonPrimeMembership #Amazon #PrimeVideo
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📱 Steven Hoober. No, with a "B."
(@shoobe01) reported
@professorsan @PrimeVideo It's so weird about suggesting truly terrible movies it's like they have an internal bet to see if they can influence our viewing standards down.
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dashi #LOUDWIN
(@tadashisueyosi) reported
@PrimeVideo @TheBoysTV The multibilionaire company using a brazilian cartoon as advertisiment. That's not just a meme. That's an artist's work. Are you at least paying something? Would be fair.