Amazon Prime Video

Is Amazon Prime Video down?

Some problems detected

Users are reporting problems related to: buffering, sign in and crashing.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/07/2026 20:25

February 07: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 03:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (24%)

    Crashing (24%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesKansas City Playback Issues
United StatesManton Playback Issues
GermanyKöln Video Quality
United StatesSecaucus Sign in
United StatesEau Claire Playback Issues
United StatesBethesda Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ryan_parkhill Ryan Parkhill (@ryan_parkhill) reported

    @ronnychieng @salmahayek @PrimeVideo Are they trying to fix Owen's nose with the poster misalign? 🤔

  • Indie_ComiX Sci-Fi (@Indie_ComiX) reported

    @vinegardog1 @farscape @PrimeVideo Didn't really help when Chiana and Jothee pulled the **** they did as well.

  • Chick84Emo HotEmoChick (@Chick84Emo) reported

    @amazon I’m having trouble enjoying @SchittsCreek on @PrimeVideo because every time Someone calls out Alexis my echo dot hears Alexa.

  • TheSugarCoder Sugarcoder (@TheSugarCoder) reported

    @PrimeVideo your app on the Xbox is not working. It continues to freeze up and lock the system up. Restart and it does it again. It's the only app that is doing this.. any suggestions or is an update on the way?

  • torianna_2 トリアナ (@torianna_2) reported

    @PrimeVideo Can you please fix your streaming ad problem? I would like it that when I rewind 5 seconds after an ad so I can see a character reaction I missed, that the entire ad does NOT start all over again, sometimes playing a longer one than the first.

  • Dave_Painkiller DavePainkiller (@Dave_Painkiller) reported

    @PrimeVideo why does 'It' show up when you search for kids shows/movies? Might wanna fix that issue.

  • LightsOutLam Austin Lam (@LightsOutLam) reported

    @PrimeVideo @ExpanseOnPrime You guys killed Alex in the dumbest way possible! Regardless of what the actor did, you ruined one of the best characters arc by that awful ending and the main characters didn't even give a ****. @SYFY Did the show way better, won't watch season 6

  • oahu_sunset Sunset Oahu (@oahu_sunset) reported

    @AmazonHelp @ChristianSlater Publicist: Plz note grammar error on @PrimeVideo Mr. Slater's bio

  • ENOKii223 ENOKI (@ENOKii223) reported

    @AaronC137 @techinsider @PrimeVideo To have fun without killing problem

  • amesmonde A. M. Esmonde (@amesmonde) reported

    Worst thing about @netflix is it’s restricted viewing. You’re limited by what you can watch, essentially spoon fed what they want you to watch. I wanna watch ‘Lost Platoon’ today. It’s not happening. Even @PrimeVideo you never really own it. #physicalmedia

  • temperdj Temperdj (@temperdj) reported

    @EASPORTSFIFA everyone has fgs tokens but mine is not there, I also get an error message when linking my @PrimeVideo account as well

  • andycloquet Andy Cloquet (@andycloquet) reported

    Thank heavens for @netflix @PrimeVideo & others - @AppleTV is clunky, stupidly glitchy & expensive - another wasted pre-work morning caused because 🍏 has such a crazy way of platform use-even on their own machines! Read previous tweets.

  • im_muzammmil Muzammil (@im_muzammmil) reported

    @PrimeVideo in India you don't offer good English movies why so biased? I do pay full membership but your service is awful no good content

  • BetazedLady Betazed Lady 🇮🇹 (@BetazedLady) reported

    @vinegardog1 @farscape @PrimeVideo I've been to various Cons and also worked behind the scenes. I didn't do too much stupid things. I talked lovingly with Robert Picardo and I got my hair done by Marina Sirtis. If I had #BenBrowder in front of me I would certainly have some problems thinking, speaking or anything

  • theonographer Dr Nick Shepherd (@theonographer) reported

    So, #V from @PrimeVideo and #DesignatedSurvivor @netflix are mainstream now. #LOTR you have a lot of work to do....

  • REZBOMB Steven Lewis Simpson (@REZBOMB) reported

    Time for a class-action lawsuit against @amazon ? Any #indiefilm makers out there had @PrimeVideo illegally streaming your work? DM me if they have as they have done NOTHING to stop an illegal stream of one of my movies. This is a serious crime with high penalties. #AmazonPrime

  • gaylegamble Gayle Gamble (@gaylegamble) reported

    @iamshanenolan @GreenlandMovie @PrimeVideo How are you n Maddie ok I hope 🤞 this situation is awful we have had to rearrange so many events I’m now confused and iv cancelled a few cause we can’t fit them in and not fare on artist keep being moved - hope your Haven gigs are still ok with Bourne Leisure xx

  • ImCaseyrex Caseyrex (@ImCaseyrex) reported

    @ExpanseOnPrime I have very little to look forward to every week... where is this week's episode... @PrimeVideo #help #needmyfix

  • kennjs1964 thewaffler (@kennjs1964) reported

    Does anyone else have a problem changing or cancelling @amazonmusic &/or @PrimeVideo? Pain in the arse... WHY? because I am unable to do either of those things! FCK U Amazon, I will NOW cancel the fckn lot!

  • dooowhatIwant AB doolittle 🇺🇸 (@dooowhatIwant) reported

    @PrimeVideo Terrible movie

  • kraiger1991 Kraig Pierce (@kraiger1991) reported

    @PrimeVideo *You Were Never Here* is having CC issues. May want to check it out.

  • freebritplease #freebritney 🌹 (@freebritplease) reported

    @PrimeVideo @britneyspears @PrimeVideo How about you tweet that out and help bring awareness of her situation. Too sick to control her own money... well enough to make money for others to control and spend. Make it make sense. #FreeBritney #EndConservatorshipAbuse

  • DamnedScientist Richard GW Bristow (@DamnedScientist) reported

    @vinegardog1 @farscape @PrimeVideo Nah, never been to a con, probably never will now. All my embarrassing and humiliating interactions with celebs are on social media... like this place. I walked past Fauci at a virus con, but I didn’t ask for his autograph. That would have been a terrible faux pas. 🤓

  • Maximum_RnB Nick 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🦠😷💉 (@Maximum_RnB) reported

    @All4 EVERY ad break shows an ad for @PrimeVideo (sometimes twice in a row). I already have a subscription. Can you see the problem here?

  • barry_pike Benny The Wrapper (@barry_pike) reported

    @PrimeVideo @WithoutRemorse @michaelb4jordan This totally could work. I’d still like to see a “Shaft” remake with, say, Henry Clavell in the lead roll.

  • jackie_pants Lady Jackie of Pants, Patron of Chaos, Writer (@jackie_pants) reported

    @TheQTFiles @netflix @PrimeVideo When our work is picked up by Netflix, we’ll find out. Will they call if porn and that it should be removed? Will they demand for censorship?

  • LegendOfDaC 🌊DaCass (Kings 12-12)🖖 (@LegendOfDaC) reported

    Yooo @PrimeVideo why ya app not working trying to watch #TheBoys

  • agirlwithacane AGirlWithACane (@agirlwithacane) reported

    @PrimeVideo why can't I ever find a list of the things I've previously watched? Why isn't there a recent watch list? U and @netflix have the same issue. I always have to go on a scavenger hunt for what I've watched the day before.

  • torianna_2 トリアナ (@torianna_2) reported

    @PrimeVideo Can you please fix your streaming ad problem? I would like it that when I rewind 5 seconds after an ad so I can see a character reaction I missed, that the entire ad does NOT started all over again, sometimes playing a longer one than the first.

  • edishungry Ed (@edishungry) reported

    Been enjoying the Oscar-submitted foreign film selections at Rafael @cafilminstitute online but website errors preventing ordering online this morning. Good actually, found The Mole Agent on Amazon @PrimeVideo for $3 ($9 cheaper)