1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Sun City West Sign in 4 hours ago
Cape Girardeau Sign in 10 hours ago
Township of Evan Buffering 10 hours ago
Reno Sign in 11 hours ago
Minneapolis Playback Issues 11 hours ago
Monticello Buffering 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • LePaul232301
    Lloyd588 (@LePaul232301) reported

    @PrimeVideo Can you have any more ****** commercials when a crash happens?

  • TheOldestGamer1
    TheOldestGamer1🐊 (@TheOldestGamer1) reported

    @Nina7Infinity @PrimeVideo @AmazonMGMStudio I'm locked in until November; however, I'll send the cancellation notification when I get home from work. It'll cost me being able to watch Season 3 of Fallout, but so be it.

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @schaubee @PrimeVideo Sure have (Chinatown, the big heat, Maltese falcon). In my opinion, as I stipulated, Cage's acting was terrible.

  • sahithi0911
    sahithi (@sahithi0911) reported

    @priyamucharla @PrimeVideo 😭😭 worst asalu. Already paying so much for subscription and on top of the ee ads okati. Daridrudu. Anduke prime lo chala rare ga chustuna

  • karimmrahman
    Karim || كريم (@karimmrahman) reported

    @PrimeVideo a minute and a half of ads every ten minutes for a service I already pay for is insane work btw.

  • red_maneSC
    The Red Mane (@red_maneSC) reported

    @AnthropicDualiT @PrimeVideo Amazon's biggest issue is thinking the "hardcore" or "original" fanbase isn't enough. It needs to appeal to "non fans" as well. Pretty sure they said something similar about another show but i can't remember which. "We want it to appeal to more than just the fanbase."

  • RagbraiScott
    Scott🇺🇸 (@RagbraiScott) reported

    @PrimeVideo is the worst place to watch @NASCAR . You can't watch it recorded until AFTER it's over. Otherwise you will find out who won. What BS!!!

  • GladiatorVegan
    The Generalist (@GladiatorVegan) reported

    @GarrettSmithley @PrimeVideo it's crazy how good their feedback loop is Last week they got criticized for not showing some of the mid pack battles and this week they didn't even miss 1 battle They knocked it out of the park when Latarte explained the rotor issue with Prime showing the repairs in real time

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @IanRunkle THIS! @AmazonMGMStudio @PrimeVideo - Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

  • PaulNCC17012024
    Paul✝️🇺🇸🇮🇱 (@PaulNCC17012024) reported

    @PrimeVideo This was so much fun. The acting, casting and writing was terrific. The Disney/Marvel shows at best were ok and at worst completely unwatchable garbage. This show was so entertaining. Nick Cage was quite frankly…brilliant!!👏👏👏👏

  • ScorchinSuns
    All Hail Kyle Busch (@ScorchinSuns) reported

    @ScottDavid45 @GarrettSmithley @PrimeVideo That’s called your dial up internet needs an update. I was watching the race in 4k. No issues.

  • kosmidis_21
    Αλέξανδρος (@kosmidis_21) reported

    @goodfishtwofish @MJInnocentUK @PrimeVideo YouTube compresses quality which I don't like 😥

  • pastor_brock
    brock bruce (@pastor_brock) reported

    @jeff_gluck NASCAR ON @PrimeVideo is so much better than FOX. Loved the cameras in the garage during the rotor issues.

  • Mt2Aguy
    Ironhead841 (@Mt2Aguy) reported

    @FilmLadd @PrimeVideo @AmazonMGMStudio Aha I hoped you'd spot that error when I replied to you the first time. But to get back to the topic at hand, I agree this would have been an easy layup for Amazon and I can't fathom the reasoning behind passing on this.

  • bazanovic
    human being human (@bazanovic) reported

    @PrimeVideo I couldn’t get past the terrible CGI of him flying around in the first three minutes.

  • carolinatitan10
    Everything Zen (@carolinatitan10) reported

    @PrimeVideo Nicolas Cage's agent needs some sort of award for continuing to find him work. Way too old and bad at acting for this role.

  • 4RealJDK
    TheRealJDK (@4RealJDK) reported

    @PrimeVideo @NASCAR Any chance you guys could work on putting up last year's prime races on YouTube or prime video in Canada ? Can't seem to find them anywhere

  • CDN_LZN_28
    Chuck Nantz (@CDN_LZN_28) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Buffering on this type of app is almost always due to download speed on the device dropping below the minimum required. Try deleting the app and reinstalling, deleting your cache. Restart your router(or upgrade)Its almost a guarantee it isn't a broadcast issue.

  • Josh_Pactor
    Josh Pactor 🎗️ (@Josh_Pactor) reported

    Yes. Absolutely. @PrimeVideo 's decision here is literally the worst. The show's original charm stands on its own.

  • TradeCNBC
    TradeCNBC (@TradeCNBC) reported

    @nascarcasm @NASCAR @PrimeVideo They stated start time was 7pm to begin with, just stupid to begin with. Plus Prime sucks, it's fine in my office on the PC, but I'd like to sit on the couch and watch, not pretend I'm at work.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • penheadlary
    pen ➐ (@penheadlary) reported

    @PrimeVideo @amazon Yall have the worst ******* customer service. Yall will do any and everything to not have to speak. I should have to go through hell and back to talk to a HUMAN BEING ON A CALL FOR AMAZON

  • Dahveed64
    Super_Dahveed_64 (@Dahveed64) reported

    @memeslich @LVMandM9onPrime @PrimeVideo Id imagine they wont work on it until after they finish LoVM. A. I think working on 3 animated series simultaneously (as well as all their other projects) would be too much for them. B. BHs has a lot of spoilers from Vox Machina so they'll want to finish that story first.

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @PrimeVideo Terrible. Terrible Acting. Did I just watch Cage or Biden?

  • disparutoo
    Disparu (@disparutoo) reported

    @nerd_cookies @AmazonMGMStudio @PrimeVideo These companies may have to start putting out statements on these kind of decisions first. Because just like happened with Mobland recently or Doctor Who. When they don't "sources" come out and then they often give the worst reasons possible lol.

  • nerd_cookies
    Nerd Cookies (@nerd_cookies) reported

    I had a terrible dream last night that @AmazonMGMStudio and @PrimeVideo canceled the new Stargate series. Can you imagine the fan backlash from such an unbelievably stupid decision? Stargate fans would NEVER stop talking about it. #Stargate #SaveStargate

  • AccusedScots
    Accused Scot (@AccusedScots) reported

    @UrGirl_xo @netflix @PrimeVideo The fact you’ve moved from discussing the issue to personal insults tells readers everything they need to know.

  • shysterqca
    Dr00pe (@shysterqca) reported

    @gtfinchy @PrimeVideo That’s the point idiot It’s Nicholas cage u clearly not a fan of his work

  • Plankton445140
    Plankton, PhD (@Plankton445140) reported

    @Jack2LOneill Maybourne we need your help, thats how desperate we are @PrimeVideo @AmazonMGMStudio