Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (24%)
- Crashing (21%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston
|
Buffering | 4 hours ago |
|
Sherwood
|
Crashing | 17 hours ago |
|
San Jose
|
Buffering | 18 hours ago |
|
Township of Evan
|
Playback Issues | 19 hours ago |
|
Sacramento
|
Crashing | 2 days ago |
|
Kokomo
|
Sign in | 2 days ago |
Full Outage Map
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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10 🦁 / 100 🐏 (@Donte______) reported@Withmyflawsnall Its not just that the quality of the game on @PrimeVideo sucks! Lagging, slow resolution, constant disconnections, etc. The @NBA sells itself to the highest bidder week by week main reason I havent watched much bb all year 👎🏾
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BigDaddyMac (@kei3969) reported@PrimeVideo That’s some nasty work using a car for wackamole!
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ArcherCat (@ArcherCat17) reported@amazon @PrimeVideo your customer service reps are terrible
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Shooter McDadden 🎯 (@ShooterMcDadden) reportedWow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: A Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.
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Akneev (@AAMV70716670) reported@PrimeVideo "Unknown Visitor" - are you kidding? Stop wasting our money on *****ty movies. My dog has better acting skills than this! We want quality!
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M Shane Smith 🇺🇸 (@mshanesmith) reported@PrimeVideo increased VOLUME for commercials doesn’t help your #advertisers because we control volume to OFF
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vanshika arora (@AroraVanshikaa7) reported@LGIndia @PrimeVideo Shameful service by @LGIndia. My AC is not working for 1 month and even after complaint #RNP260419019812, no real help has been provided. No technician, no repair, only delay and false closure attempts by asking for Happiness Code. Worst company experience. Fix this NOW.
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Matthias (@matthiasbasado) reported@PrimeVideo fix yo dumbass app before I give you the zuck
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Mahek Shah (@MAHEK_SHAH__) reported@PrimeVideo @JioHotstar worst ever OTT platforms ever cause what do you mean I payed for your subscription and I still gotta watch those freaking advertisements and rent movies??? Like and then you all have the audacity to say “upgrade” for not watching stuff without adds?
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Nokk (@nokkedits) reported@PrimeVideo guys cencored subtitles or scenes is really makes us hate your platform. You're good, just fix it.
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TTSD (@TomTheSpursDude) reported@NBAonPrime @ReignofX_ @PrimeVideo I like the fact that he needs a horse to help him get away from Victor Wembanyama, why can’t he just do it with his own two legs? 😭😭😭
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Alan Burns (@alanjmburns) reported@AmazonHelp @AmazonUK @PrimeVideo What's the point? Your AI helpdesk will just hallucinate an unhelpful response. I'll accept that a valid credit card from a major card issuer that works in loads of shops (including yours, some of the time) does not work reliably with your intermittently-broken checkout process.
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Jeff 🔴⚫️🔴 (@JMC9787) reportedSound now works, but it freezes and buffers every few minutes and then the audio and video is not synced up. Have to pause and restart for it to sync. Until it freezes again. Fix your ******* **** @PrimeVideo I hate streaming services. When do we all just go back to cable?
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joniandpeter (@joniandpeter) reported@therealKripke Goddammit Eric Kripke. You are the worst toxic relationship I’ve ever had. I know you’re just gonna break my heart over and over again, yet I keep coming back for more. I’m gonna need therapy after this ******* season. #TheBoys #SPNFamily #PrimeVideo
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Dfischsucks (@dfischsucks) reported@SportsonPrime @PrimeVideo These announcers are terrible.
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Travel Addict NFT (@traveladdictnft) reported@intangible_eth @NBATopShot @PrimeVideo There is no hardware to copy. Just take any smartphone and set the video file to loop. That's the problem with public perception. Most people see these as video files and not NFT'S.
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Nate 🇺🇸 (@alwayssbased) reportedGood god the steam on @PrimeVideo is awful today
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Dev Rфss (471) (@TheDevRoss) reported@PrimeVideo this is just unacceptable. 4 people including the editor? An art director who cannot see how bad much of the shots are? I'd rather never hear another big name actor's voice in this show. Fix this
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Maserati-Ae ♊️ (@DaReaL_AE) reportedIt’s no reason I should have to help the kids at the program watch basketball on TV because @NBA @PrimeVideo wanna make watching basketball a luxury!!?!
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ẼrnieŴrld (@Erniewrld999) reportedYeah, me neither. I think the issue is I expected Thragg to sound more menacing than Conquest and Conquest is already menacing enough. I’ll give it the benefit of the doubt and wait until he actually joins the battle #Invincible #InvincibleSeason4 #primevideo
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S K Talks (@salllllman) reported@PrimeVideo Hi, I am having issues with app on my samsung TV. All of sudden, my profile shows blank and log itself out of the app. It's working fine on my phone,its just the TV. I have deleted the app and reinstalled. Still the same issues, please advise
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Steph CurvYe (@smalllDenergy) reportedPerformance view stopped working during the Celtics-76ers game for a bit on @peacock At least they didn’t have a complete outage down the stretch of a HUGE game like @PrimeVideo
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scottish celts (@Scottishcelts) reported@GoToThePictures @InvincibleHQ @PrimeVideo Amazon prime is the worst plattform going. Try rewinding immediately after an ad break and bang more ads. Never mind if you have a new firstick and turns of no matter what after pausing for 30 secs.
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Regina Collins (@queengina1974) reported@NBAonPrime @PrimeVideo I have prime but wasn’t happy the picture quality was horrible for Knicks game.
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jag (@Jags3121) reported@puriiii___ @PrimeVideo Worst user interface prime
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Michael Reischman (@Majkl1976) reported@PrimeVideo I'm stuck in a loop. I need help. I opened a new account today, but something happened while I was entering my billing info and now my account is on hold.
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Tom Edward (@pettyvices) reported@PrimeVideo This went from being the best show released in 2019 (Season 1) to being literally the worst show streaming on any platform (season 4). The level of decline is almost impressive.
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Seattle Kraken GM (@SeattleKrakenGM) reported@SeattleKraken @PrimeVideo 0.6% chance to make the playoff. The only thing this #SeaKraken steaming bag of dog **** roster needs to do now is LOSE EVERY REMAINING GAME to help our draft position.
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Sad Clown Chair (@Pumpkin1159) reported@PrimeVideo Is it going to as terrible as the last one
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Mr. EJ (@ItsEkknath) reportedHey @PrimeVideo it seems that problem is in your app only on jiostb. The Jio team has responded from their end. Plz resolve it ASAP.