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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 26: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 06:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Charlotte Buffering 5 hours ago
Belleville Sign in 5 hours ago
Toronto Buffering 6 hours ago
Canyon Lake Buffering 7 hours ago
London Buffering 10 hours ago
Philadelphia Video Quality 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • justin_1455
    Justin (@justin_1455) reported

    @Bgordo92 @NASCAR @PrimeVideo User error. Worked great all night and destroys any other NASCAR broadcast.

  • orangegetter
    Ellie 🇵🇸 | GO3 SPOILERS (@orangegetter) reported

    ******* **** quality of @PrimeVideo ’s “best quality” downloads or is that just me? I'm not even watching on a big screen, shouldn't be too hard to get decent quality and not a disgusting mess of pixels whenever characters move too fast 🤧

  • Madisox43
    Madisox (@Madisox43) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like issue with your ISP,,

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Since they refuse to acknowledge the issue, maybe Movies Anywhere can help them understand that that sending customers back to them is not the appropriate course of action since the issue is not on your end.

  • Dinine03479979
    Dinine (@Dinine03479979) reported

    @Bgordo92 @NASCAR @PrimeVideo Your issue may be your internet service and not Prime’s broadcast. …. Maybe.

  • HarrissRh
    Robert Harriss (@HarrissRh) reported

    @Bgordo92 @NASCAR @PrimeVideo Ive had no problems even in a heavy thunderstorm im under, sounds like your internet sucks ***

  • TheRonHCross
    Ron Cross (@TheRonHCross) reported

    @Bgordo92 @NASCAR @PrimeVideo That would be an internet problem not a prime problem.

  • KingSin81
    Barry Ortiz (@KingSin81) reported

    @Bgordo92 @NASCAR @PrimeVideo Had no issues the whole race

  • JeffMakinbjyq
    Jeff Makin (@JeffMakinbjyq) reported

    @Bgordo92 @NASCAR @PrimeVideo It’s your internet..I’ve been watching on my phone and 0 issues!

  • Madman_33X
    Anthony 🏁🏁 (@Madman_33X) reported

    @familybaptisttn @NASCAR @PrimeVideo That’s your problem, I haven’t had a isssue at all since it started

  • BRDNRacing
    BRDN (@BRDNRacing) reported

    @familybaptisttn @NASCAR @PrimeVideo Haven’t had a problem once lol

  • stewartjaredm
    Jared Stewart (@stewartjaredm) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem. I had one issue and it wasn’t even an issue. Get better internet

  • btmartin236
    btmartin236 (@btmartin236) reported

    @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

  • rolladoe
    rolladoe (@rolladoe) reported

    @Bgordo92 @NASCAR @PrimeVideo I had the race on earlier before the green flag… I went outside to work on the yard. Came back to the tv and unpaused it hoping I can watch the pre race stuff for Kyle Busch… naw took my straight live right before the green flag. Had to go to X to watch pre race. Nonsense

  • NickyDeGirolam1
    Nicky DeGirolamo (@NickyDeGirolam1) reported

    @Bgordo92 @NASCAR @PrimeVideo Mine works fine that’s not a nascar problem.

  • FlacoCafe
    Todd Brown (@FlacoCafe) reported

    @familybaptisttn @NASCAR @PrimeVideo You either have Internet issues or a crap TV.

  • Spangler004
    Ryan Spangler (@Spangler004) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like that’s on you bud. No issues with anyone else I’ve seen including myself. Try crying less so your tears don’t ruin any equipment

  • MrHoosier_
    MrHoosier (@MrHoosier_) reported

    @Bgordo92 @NASCAR @PrimeVideo Haven’t had an issue… might be a you problem

  • kngibbons
    kristin. (@kngibbons) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had any issues on my end. Sounds like a you problem.

  • lx_AP0LLY0N_xl
    👓l𝐱 𝐀𝐏𝐎𝐋𝐋𝐘𝐎𝐍 𝐱𝐥 ﻥ🦍 (@lx_AP0LLY0N_xl) reported

    @Bgordo92 @NASCAR @PrimeVideo sounds like a you need to feed the hamsters in the wheel for you internet..... my prime service has been pristine with exactly ZERO issues and hey they actually broadcast the race with commercial breaks.... instead of commercials with racing breaks.

  • LegendOfRobertK
    Robert Kennedy (@LegendOfRobertK) reported

    Why is it that I pay for ad free on @PrimeVideo yet I still get ads? Is the ad free payment broken?

  • reflect_decide
    D. Moneyhausen (@reflect_decide) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no issue all race

  • MattMartin3
    Matt Martin (@MattMartin3) reported

    @Bgordo92 @NASCAR @PrimeVideo LOL, I’m in rural Arkansas and zero problems. Sounds like a you problem, dude

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @omg_its_zach4 @NASCAR @PrimeVideo Nope only time I ever have an issue is on Amazon live race

  • JeremyKutz9
    Jeremy Kutz (@JeremyKutz9) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no problem last night or last year.

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @Bgordo92 @NASCAR @PrimeVideo actually with prime video you can pause, you can rewind. I had my paused for about an hour and was able to resume. Again that's a you issue. You did it too youself. Not a NASCAR issue, that is a you issue.

  • ChaseGRacing88
    ChaseG Racing (@ChaseGRacing88) reported

    @Bgordo92 @NASCAR @PrimeVideo I think that's a you problem dude. Get better Internet service.

  • ANeffPhotos
    ANeff Photography (@ANeffPhotos) reported

    @Bgordo92 @NASCAR @PrimeVideo I had zero problems. Prime was great! Million times better than Fox.

  • alexfrompa_
    Alex (@alexfrompa_) reported

    @familybaptisttn @NASCAR @PrimeVideo No problems on my end at my grandmothers and she even has a pretty slow bandwidth. Not sure what your issues could be.

  • SportsGuru87
    Sean Bergquist (@SportsGuru87) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like an internet issue because I watched it from 5pm til the Suarez interview with zero issues!