Amazon Prime Video

Is Amazon Prime Video down?

Some problems detected

Users are reporting problems related to: buffering, playback issues and crashing.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/03/2026 17:30

March 03: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 01:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (27%)

    Buffering (27%)

  2. Playback Issues (25%)

    Playback Issues (25%)

  3. Crashing (23%)

    Crashing (23%)

  4. Sign in (22%)

    Sign in (22%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesOverland Park Crashing
United StatesSt. Petersburg Crashing
United StatesWashington, D.C. Crashing
United StatesLeague City Buffering
United StatesHayden Playback Issues
United StatesPetaluma Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • LovelyDayz2015 Monique Cherice (@LovelyDayz2015) reported

    @PowSolution @PrimeVideo First, that wasn't the entertaining parts. 2nd, if you have a problem it's easy, don't watch!

  • AmiraThinksLoud أميرة 👑 (@AmiraThinksLoud) reported

    So if you have a prime video account, you can give an access up to 3 people right? Somehow it's not working with me! @PrimeVideo help?

  • jk9370226590 ShantiAshtangi (@jk9370226590) reported

    @PrimeVideoAUNZ @PrimeVideo @primevideouk PLEASE fix the 'something went wrong' bug. Every time I let the next episode play automatically once the timer ends it starts loading and then ends with 'something went wrong' and I have to exit and choose the new episode. PLEASE fix!!!

  • Music__Mentor MusicMentor (@Music__Mentor) reported

    @mateocombs Seen all these suggested. Thanks Going with Bob Dylan - 1966-1978: After the Crash (2006) 117 min. on @Amazon @PrimeVideo.

  • Real_Cazbarr 🌹𝓒𝓐𝓩𝓑𝓐𝓡𝓡🌹©️ (Here comes Trouble!) (@Real_Cazbarr) reported

    Hello @PrimeVideo can you tell me if there is a way to improve the #subtitles? Trying to watch and the subtitles are missing out on whole lines that are being said by actors? It is extremely frustrating, any help appreciated.

  • NxtToChris Next to Normal (@NxtToChris) reported

    @PrimeVideo @AmazonHelp the new format on #Firestick is pretty awful. Please reconsider

  • Khaosbutterfly Chaosbutterfly (@Khaosbutterfly) reported

    @PrimeVideo I'm not watching this. Yall should have found more creative people to work on it, people are tired of seeing black bodies brutalized as entertainment. We get it, find another angle.

  • SilentScope60 Silent (@SilentScope60) reported

    @PrimeVideo Wasn't great, wasn't terrible.

  • julietbell1973 Juliet Bell (@julietbell1973) reported from Weston, Florida

    @sistasamurai @PrimeVideo Yes. I think so too. It’s terrible. I can believe there are people capable of being so evil.

  • P_Smartypants Princess Smartypants Vaccinated Royalty (@P_Smartypants) reported

    @PrimeVideo This show is awful.

  • Sarth1s Josh (@Sarth1s) reported

    @annafunk @PrimeVideo I've had it sometimes load subs for an entirely different title and they really throws me off.. have to go out and back in a few times because refresh somehow doesn't work 😶

  • zuuik wessex mafia (@zuuik) reported

    Why is spanish football nowhere to be seen in the UK? @SkySports @btsportfootball @PrimeVideo fix up

  • Wil_with1_L Paycheck Reed (@Wil_with1_L) reported

    Does anyone know how to link subscriptions to @PrimeVideo ? I.E I pay for a yearly subscription of MLB network but Amazon gives me the opportunity to have MLB network in there app. Problem is Amazon makes me resubscribe through their App. Little frustrating.

  • MichaelOwenTSD 🥍🏈 Michael Owen ⚾️🏒 (@MichaelOwenTSD) reported

    Is it just me or has @Ranker mobile become virtually unusable due to all the ads, pop-ups & possibly the most atrocious space consuming @PrimeVideo ad/video/banner designed to MAKE you click on it? Aaaand because it opens the Prime app it closes my browser & the page I was on.

  • penelop65722649 penelopewhite (@penelop65722649) reported

    @jordylaneyoung @PrimeVideo Same! I thought it was my only account issue. Wonder whats happening

  • KelleyBouchard Kelley Bouchard (@KelleyBouchard) reported

    @PrimeVideo @masterpiecepbs While @WalterPresents usually signifies quality, the re-packaging of the Icelandic TV series The Cliff/Hamarinn (2009) & The Lava Field/Hraudid (2014) into a 2-season series The Cliff (2020) on Amazon/PBS Masterpiece is a misleading mess...

  • terriermix ***** emmie (@terriermix) reported

    @PrimeVideo THEM was awful in the early episodes before I exited. Uncomfortably creepy like Nurse Ratched but without the cool cinematography. Hated it.

  • JchristMark Mark Johnson (@JchristMark) reported

    @PrimeVideo Everyone's not ready for critical analysis. Don't get mad because people have feelings. Where's the dialogue? Here is the question. How does the show make You feel? How does this show help black people? I read one post and it said it was a metaphor for the black experience...more

  • Roisinking123 Roisin🍉 (@Roisinking123) reported

    @AmazonHelp It’s not the Amazon app I have a problem with its the prime video one, I know you can get the seasons on Amazon but I do not have Amazon prime for that. I have primevideo.

  • Nefarious_8888 Nefarious (@Nefarious_8888) reported

    @PrimeVideo No thanks. Looks awful.

  • StaceyJSpiehler Stacey J Spiehler (@StaceyJSpiehler) reported

    @PrimeVideo Disgusting exploitation of Black trauma. DO NOT WATCH. Terrible triggers in every single episode, and no big revenge at the end like a lot of trauma horror. DO NOT WATCH.

  • Kelly_Maher Kelly (@Kelly_Maher) reported

    Um, @PrimeVideo, do you realize your “add-ons” upload differently? As an example, my #Hayu add-on is very prompt, my #Stack add-on (Canada) lags by 2-3 days. Fix this. Or I’m gonna start cancelling.

  • iBe_Kyhree reemii.DreamTeam (@iBe_Kyhree) reported

    @PrimeVideo Somebody lemme use they login , we can trade I got hbu 😓

  • dev_kazuto Kazuto (@dev_kazuto) reported

    @primevideo Why can I only select German subtitles when watching shows with English/original dubbing instead of having all or at least the english subtitles available? The German subtitles are so damn poor in quality and have way too many mistranslations.

  • G84962774 G (@G84962774) reported

    Just about to cancel my @AmazonUK @PrimeVideo accounts after some terrible service over the last 2 days. Live agents are poor and very little understanding of service. #Cancel never use this company

  • StuQdiscostu Stu (@StuQdiscostu) reported

    @dmorelli9 @PrimeVideo Agree!! Awful show!

  • Saru_the_red William Roth (@Saru_the_red) reported

    @RichBone @Masked_Movement @PrimeVideo Just think, when whites no longer exist, and the world finishes drowning in perpetual chaos, we won’t be around for you to blame anymore. But all your problems will still exist, because you cannot sustain Aryan civilizations without an Aryan majority.

  • julietbell1973 Juliet Bell (@julietbell1973) reported from Weston, Florida

    @SirWinCity @PrimeVideo I saw it yesterday. Too far! I agree. In fact, all of it is. It’s a terror series. But based on unfortunate real issues. However. I would show this to everybody. The fact that black people had to live something similar makes me sick. Nobody should forget that.

  • RobbieDurham Robbie Durham 🎧 (@RobbieDurham) reported

    @rizwanahmed in ‘Sound of metal’ is on another level. A film for our time. A film about acceptance. A film about one of my worst nightmares. Fair play lads. @PrimeVideo #soundofmetal GET IT WATCHED, YA BASS.

  • Gracielinn6658 Gracielinn6658✍️ (@Gracielinn6658) reported

    Just saw where @PrimeVideo plans on spending nearly $500 million on the first season ALONE of a Lord of the Rings tv show. The hell? I’m not great at math but can’t help thinking even a small percentage of this huge amount of money could also finance a season or two of #Timeless.