Is Amazon Prime Video down?
Problems detected
Users are reporting problems related to: buffering, sign in and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 01: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 02:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Louis |
Buffering | |
| Omaha |
Sign in | |
 Blackburn |
Playback Issues | |
| Croydon |
Crashing | |
| Pittsburgh |
Sign in | |
| Orlando |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Clean Hand Taylor
(@hand_clean) reported
@PrimeVideo picture quality for Thursday night football is terrible #TNF
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Scott Nations
(@ScottNations) reported
@WeLivetoServe @PrimeVideo I mean the technology. Finally got it to work but it took 15 minutes.
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BRO Team 6
(@BROTeam6) reported
@PrimeVideo I opened up the Prime Video app on my 1 year old Samsung TV to continue S3E1 of Jack Ryan and I had to scroll down (wasn’t on “continue watching” OR main page). Main page was an NFL rerun. I don’t even watch NFL. Fix the app or fix the algorithm.
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Dustin Barnard
(@theragingbeard) reported
Huge mistake by @PrimeVideo for playing Simply Having a Wonderful Christmastime by Paul McCartney. What an absolutely terrible decision. Someone should get **** canned for that decision and at the very least go straight to hell. #JAXvsNYJ
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riz
(@rizzle_703) reported
Anyone else’s @PrimeVideo not working tonight for #TNFonPrime
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Luis Barnes
(@LuisMBarnes) reported
@PrimeVideo Jack Ryan Season 3, Episode 6, half way, no video, just sound, all the way to the end. First half? No problem. WTF!?
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sajjad.er
(@sajad3867) reported
@amazon @PrimeVideo Hello, I am an Iranian youth who is not in a good financial situation due to the situation in Iran and I am trapped. If you can help me, please help me Trc20 usdt TQ3SJJNUej75mAkURNhh6d2axvunhsx9Ub
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Paul Andrews
(@paulfromQtown73) reported
@Jaguars @PrimeVideo Prime needs to fix their feed, so blurry!
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Big_Al_26
(@Big_Al_26) reported
@PrimeVideo hey can can you fix your feed? I’ve seen 80’s porn with better resolution ffs
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brian hayes
(@brianhayes47) reported
I watch football on @PrimeVideo with next gen stats so I can see what a terrible human I am
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Tony Clean Hand Taylor
(@hand_clean) reported
@ByHeatherLloyd @NFL @PrimeVideo Still terrible even tonight
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Quinn Trades
(@24_Investing_Co) reported
@damienwoody @NFL Only thing worse is the crappy provider @PrimeVideo where there’s problems every week for many watchers. Many have problems with sound, screen quality, and many other issues.
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Peter Allan
(@Hundo_Pete) reported
@PrimeVideoCA fix your app on Xbox Series X. No sound on anything. It's not my Xbox or settings, it's not my TV, it's not my HDMI cable. Every other streaming service has audio. #PrimeVideo #FIXIT
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Jeff Jacobs
(@AlphaMaleJMJ) reported
@PrimeVideo can we get the audio and video to match up during an @NFL broadcast this season? It's week 16, a big boy broadcast doesn't have consistent issues 4 months into the programing #failing
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FFKing813
(@FFking813) reported
Hey @PrimeVideo if you are gonna play these terrible games on #TNF, you could at least make it a clear picture. This whole operation is a clown show. #TNFonPrime
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RS jaybru
(@JayGFXs) reported
@kburbski @PrimeVideo try disabling or enabling hardware acceleration in google chrome settings, it might work
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Dillon Zulkowski
(@DillonZulkowski) reported
I don’t care that TNF is on Amazon, but if your app doesn’t have a picture-in-picture function, I’m not watching. @NBCSports and @PrimeVideo are the worst apps to watch sports on.
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Emotionally Nonchalant
(@cantfaketheFONK) reported
@PrimeVideo y'all have the worst nfl cameras ever
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John James
(@8YouKnowWho8) reported
@PrimeVideo Picture quality is mid
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Clarice Walker
(@reicepcs5) reported
@PrimeVideo The issue isn’t fully resolved yet. Episodes 6-8 were constantly turning and going out and in. Very disappointed with the way this is going.
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Jeff Jacobs
(@AlphaMaleJMJ) reported
Hey @PrimeVideo why can I not watch the NFL game, whats the issue on your end #issue7136
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Miguel Seriñá
(@MiguelSerina) reported
@LOTRonPrime @PrimeVideo The worst serie
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Danny Rebraca
(@dannyreb8) reported
Thanks @PrimeVideo for this broadcasting quality, looks like I’m watching the game on a tv from the 1800s. Get football back to free broadcasting and far away from prime video
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Steven Turner
(@srturner67) reported
Is it just me or does the quality of @PrimeVideo suck during #TNF ?
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Joe Martinez
(@jmaro23) reported
@PrimeVideo has the worst video stream in the history of any video stream ever. It’s looking like I’m watching on dial up. #PrimeVideo
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Patrick Conroy
(@RickRoy_34) reported
@PrimeVideo Honestly, I feel bad Amazon was tossed these terrible games. Al Michaels and Herbstreit need to be let loose. Such a great crew. Al sounds like he is just over the terrible plays by half. Every single week.
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International Investor | Giving Back
(@stonks_to) reported
@PrimeVideo figure out live stream for Thursday night football… your terrible.
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Whaddayaupto Inc
(@whaddayauptoinc) reported
@PrimeVideoCA fix your app on Xbox Series X. No sound on anything. It's not my Xbox or settings, it's not my TV, it's not my HDMI cable. Every other streaming service has audio. #PrimeVideo #FIXIT
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David L Curry
(@dlcurry) reported
from
Bardstown, Kentucky
@PrimeVideo TNF video quality is lacking tonight
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Bob Faricy
(@RJFaricy) reported
@PrimeVideo - your interface needs a lot of work. You have the money. Get to it.