Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (29%)
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Buffering (25%)
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Crashing (24%)
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Sign in (18%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Woodbridge |
Buffering | |
| New Haven |
Playback Issues | |
| Beaverton |
Playback Issues | |
 Pessac |
Crashing | |
| Kingfield |
Playback Issues | |
| Doylestown |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@geekyfreaky30) reported
@PrimeVideo @amazonIN @JeffBezos How do I escalate an issue with Prime Video support? Simple question/request, I guess?. Can you please advise?
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Tim Bussien 🇬🇧🇮🇨
(@TimBussien) reported
@scifibulletin @PrimeVideo I will watch this even though its the second worst Star Trek series ever. 1) TNG 👍🏻 2) Voyager 👍🏻 3) TOS 👍🏻 4) Enterprise 👍🏻 5) Strange New Worlds 👍🏻 6) DS9 👍🏻 7) Picard 8) Discovery (S2 was ok). 👎🏻
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Emmanuel JOAWN
(@themozesss) reported
@19keys_ That’s not the real problem. The problem is why is it accessible on @PrimeVideo and no backlash for them??? Nice job @JeffBezos
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Rydhoni Chandra
(@rydhonichndr) reported
@PrimeVideo you guys better fix your app for android because i cannot login to my account and it is keep looping to the login page after i fill the email and password. YOU GUYS WASTE MY MONEY FOR WATCHING NOTHING.
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Out Of Tasha’s System | MET SUNROOM???
(@heyitsmetjd) reported
WHOS READY TO CRASH @PrimeVideo TOMORROWWWWWW???? MY POLICEMAN MY POLICEMAN MY POLICEMAN #MyPoliceman #MyPoliceman #MyPoliceman
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🏈 J-101
(@Yeahisaiditboy) reported
@PrimeVideo @SavageXFenty what's y'all fking issue ? why are y'all on mute ?
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E’mily Gill ❤️🔥
(@gretasbabe) reported
@marinemorf @PrimeVideo @LeagueOnPrime That was my plan too because I work from home but I end up just watching it every day because its so good I can’t NOT watch!!!
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Nic Llan 🏴
(@Nicllan) reported
@SDrummee @PrimeVideo I’m going to check tonight in case it was a glitch. Benefit of the doubt and all that…
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Richard
(@FrRDMutter) reported
Getting very frustrated that I have no problems watching free content from @YouTube online, but the paid for @PrimeVideo content keeps dropping out.
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Nocturnal~Black~Cat
(@irregularjoe) reported
@MarvinBoggs74 Thanks, but it's definitely an #Amazon #PrimeVideo problem. The same problem occurs using my cellular service. Speed test reports excellent scores. It's not worth the frustration. Time to start cancelling incompetent, overpriced Amazon.
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Nick
(@geekyfreaky30) reported
@PrimeVideo @amazonIN and your chat support is pathetic! Agents keep changing b/w the conversation. I don't understnd how someone is supposed to escalate any issue? You agents deny escalating the issue even tho they have no clue on what to advise next
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Soulless
(@AlexAndOnder) reported
@greggrunberg Cliché conversations.. I hope the story will be good. I gave up to watch anything only for quality graphics for example #RingsofPower @primevideo fiasco !
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Tw1tteristoxicAF
(@Tw1tteristoxic2) reported
@PrimeVideo Streaming quality is like high speed dial up porn from the early 2000s
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Nick
(@geekyfreaky30) reported
@AmazonHelp Everything is wrong with your Chat, Call and Email support guys! Not the first experience. I raised an issue with PrimeVideo not playing Dolby Atmos audio on AppleTV connected to my Home Theatre. I requested escalation and ticket no. but nothing was provided
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LNiEa
(@lnieaO10) reported
Irish #Twitter is anyone else having problems with their #PrimeVideo refusing to play on laptops saying you are connected to a vpn when you are not? Playing fine on my TV. Would love to hear that it's not just me #Amazon
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Mary F Erickson
(@Finchy53) reported
@PrimeVideo A Christmas Carol...each one! Except the awful one on fx/fox whichever it was.
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Koldo Valle
(@Kanelus) reported
@PrimeVideo i can watch but cant download any content from ipad pro m2 and iphone 14 pro max, both with ios 16.1 Tried everything, uninstall, deregister devices…can you help me?
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Richard
(@FrRDMutter) reported
@mthr_jo @YouTube @PrimeVideo It usually lags the picture behind the audio, which I can fix by rewinding a little, but today it just won’t even load. I wonder if some connections are out with the rain, but I still have Internet connectivity (obvs).
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SexyUser
(@drowsyArtist100) reported
@PrimeVideo @echriqui Bro my sub teacher used to work with the I like turtles kid at Fred Meyer💀
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Fabeha Owais
(@OwaisFabeha) reported
@AmazonHelp @amazon @PrimeVideo The account is still blocked and i have not received any help from your people. I am even unable to buy Amazon prime membership. Do not know what's wrong and Amazon team is not bothered to resolve it l.
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HJC765
(@HJC369) reported
@PrimeVideo FIX YOUR ******* SOUND ON THE 76ERS BS WIZARDS GAME, SOMEONE IS LITERALLY BREATHING OR SMACKING A MICROPHONE EVERY 2 SECONDS AND IT SOJNDS LIKE **** #amazon #primevideo
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Frances lay
(@lay_tech11) reported
@ryanhendrick84 @Tubi @PrimeVideo Send a dm let’s help you recover your account
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😻Tïñâ Sêdåï 😻
(@5158Poundin) reported
@Burstaholic @TheWheelOfTime @PrimeVideo What's annoying is Amazon took minimalist approach to WOT merchandise and the quality of the apparel is lacking (the screen printed t-shirts and sweatshirts are already fading/melting off). And here, they ignore a prime opportunity to ride on the ROP airing to promote WOT S2.
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Cori De
(@Mooka219) reported
Not to sound like a broken record, but can @PrimeVideo renew #ALeagueOfTheirOwn already??
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Josh Gimbel
(@MrGimbel_GHS) reported
@klutzy_ken @PrimeVideo I’m glad we weren’t the only ones having issues with that episode. Sad @PrimeVideo won’t seem to listen to us and fix it on their end.
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Théo Dalmais
(@DalmaisTheo) reported
@DiscussingFilm It's really a shame to offer 720p on a streaming platform in 2022. 1080p should be the bare minimum. And $20/month for 4k when you see the prices of PrimeVideo, Disney+ ... Netflix is confirmed day by day what is the worst streaming platform
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elle 🔮
(@elleshepxox) reported
So @PrimeVideo - when is Canada going to get access to My Pollceman?? High key bullshit that most other countries have access and we don’t. Fix it.
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brixton accidental
(@brixtronix) reported
@PrimeVideo you and netflix could try having quality content, or you can keep doing what you're doing. just stop giving me a ******* headache while you do it.
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Koldo Valle
(@Kanelus) reported
@PrimeVideo i can watch but cant download any content from ipad pro m2 and iphone 14 pro max, both with ios 16.1 Tried everything, uninstall, deregister devices…can you help me?
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Ernest Willis
(@ewillisgolf) reported
As someone who has read every Jack Reacher book, most multiple times. The @PrimeVideo new series Reacher is well done! Obviously not as good as books (nothing ever is) but way better than the movies w/Tom Cruise (a foot too short to play Reacher, terrible casting)