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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 19% Sign in (19%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Fairport Sign in 6 hours ago
Toledo Crashing 7 hours ago
Halifax Buffering 9 hours ago
North Shields Crashing 9 hours ago
Bad Oldesloe Video Quality 9 hours ago
Achern Crashing 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • _DPH1922
    DP H (@_DPH1922) reported

    These @PrimeVideo announcers for the Celts/Sixers game are G League Level bad. Terrible product.

  • celticslurk2000
    Celtics Lurker (@celticslurk2000) reported

    @NBAonPrime @PrimeVideo This was one of the worst game calls I’ve ever heard – I had to mute the game by the end in order to be able to tolerate sticking it out

  • shanicucic96
    shan (@shanicucic96) reported

    There is always a “if only” in the back of my mind If only we launched the token earlier If only I didn’t get fooled by certain people/entities If only I planned for a worst case But atleast i don’t have a “if only” for not launching cinefi. Sold one to @PrimeVideo post theatrical Sold another to a top OTT platform as well And now with our #3 with a top actor We are breaking barriers in web 2 (as a web 3 native product) in our own way. Easily the product with the “best risk adjusted return with no/limited hack probability”

  • Cryms0n
    Carlos Braga (@Cryms0n) reported

    @PrimeVideo Can't watch... Updated app, restarted android box and TV, still no go... Asks me to go to a link (videohelp) that also doesn't work 🤷

  • BetOnPete
    Pete (@BetOnPete) reported

    @PrimeVideo I’m trying to watch the Celtics and it’s not working. It’s kinda a big game you dolts! #Error5051

  • peakylouisss
    soph🍋 (@peakylouisss) reported

    @PrimeVideo @ZoeKravitz using my policeman is crazy work…

  • cosmichype2
    m.s painter (@cosmichype2) reported

    @PrimeVideo @AmazonMGMStudio oh was this after math terrible indeed so

  • The_Tripleking
    MF (@The_Tripleking) reported

    @PrimeVideo this is the worst listening basketball experience I’ve ever had… @NBA

  • KrunkVegeta
    Vegeta (@KrunkVegeta) reported

    @PrimeVideo @AmazonMGMStudio Why is your ***** *** app not working on apple tv? Glitchy piece of ****

  • danielpmcdermot
    Dan McDermott (@danielpmcdermot) reported

    @travishb @PrimeVideo I actually quit cable years ago over a glitch. My box rebooted during the SUPERBOWL and it took minutes to come back on. I was so pissed.

  • sanna865
    Sanna865 (@sanna865) reported

    Did something go wrong with the new season of The Devil's Hour because why is it not out yet and why is there no trailer or date or anything?? The promotion for it is terrible. @PrimeVideo

  • jrossi79
    Jonathan Rossi (@jrossi79) reported

    @NBA @PrimeVideo your announcers are trash! Give back the first round of the playoffs to local broadcasts! This Celtics/76ers game is an awful watch with these guys!! Let alone missing plays for breaks! Trash!

  • Rudders
    Rudders (@Rudders) reported

    @PrimeVideo why is the picture quality of the Leafs game so bad????

  • DEEPSPACESE7EN
    ☢️s⁷ | seeing bts 💫 (@DEEPSPACESE7EN) reported

    UNCANCEL IT NOW WHAT IS YOUR PROBLEM @PrimeVideo

  • MarkTor44852906
    Mark Torres (@MarkTor44852906) reported

    @PrimeVideo Your coverage of the NBA playoffs is terrible. Countdown to live is a joke. @trailblazers

  • raw_eth
    Raw (@raw_eth) reported

    @shanicucic96 @KCMontero @PrimeVideo Its all going to work out!

  • sherlockBaktha
    Aditya (@sherlockBaktha) reported

    @puriiii___ @PrimeVideo Kanisam last 8-9 yrs nunchi inthe worst asal 0 improvement

  • sathuashrith
    Ashrith Sathu (@sathuashrith) reported

    @uwukko primevideo doesn't work on helium in india ( it says chromium version not supported ) Iam on latest version btw..

  • CurrentLoud
    Generational translator w/ 29,683 others (@CurrentLoud) reported

    @DannyNoonanGolf @NBAonPrime @PrimeVideo You're doing this as a joke but they have a package that could include Dylan Harper who Houston needs to be there PG and it could work for both sides.

  • pooflikemagic44
    Marcus zuckaberg ✡️ (@pooflikemagic44) reported

    @PrimeVideo Homelander was so broken in their universe that they didn’t know how to make the good guys win. And it ruined the writing

  • rasp_david19398
    David Rasp (@rasp_david19398) reported

    @ErikaaLauren @PrimeVideo @NBA It was a REMARKABLY terrible broadcast!

  • kmenconi
    Kristin Menconi (@kmenconi) reported

    @PrimeVideo absolute worst broadcast in history. "Nothing bad happens to Jayson Tatum." Goodnight.

  • BoGardiner1
    Bo Gardiner (@BoGardiner1) reported

    @JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.

  • TxNativeP23
    TexasNativePatriot (@TxNativeP23) reported

    @AmazonMGMStudio @PrimeVideo You gotta work on the joist Big BULL!

  • lhj9ve
    ./ (@lhj9ve) reported

    @PrimeVideo please fix your app I want to watch my show

  • Brad12246
    Brad1122 (@Brad12246) reported

    How far down in the announcer basement did @PrimeVideo reach for Eric Collins and Dell Curry. This game with the @celtics and @sixers has been a terrible broadcast. These two are clowns 🤡🤡🤡🤡🤡

  • goodjobjared
    HIMMOTHY (@goodjobjared) reported

    @PrimeVideo Fix the picture quality on your iOS app for live sports. The picture is extremely overexposed and blown out

  • Car0sell0
    Dominic C (@Car0sell0) reported

    @PrimeVideo sound quality of the @cavs broadcast is absolutely horrible

  • OGSilvinho
    BIG SIZZLE 🍳 ⚜️ (@OGSilvinho) reported

    @UnderdogNBA These announcers for the philly v boston game are so terrible @PrimeVideo please never have these 2 cornballs call a playoff game again plz

  • EMartin5278
    Xeno06 (@EMartin5278) reported

    @Sony @PrimeVideo Fix the drm problem