Amazon Prime Video

Is Amazon Prime Video down?

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/12/2026 21:45

March 12: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 01:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (26%)

    Buffering (26%)

  3. Crashing (22%)

    Crashing (22%)

  4. Sign in (20%)

    Sign in (20%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesChicago Crashing
United StatesTitusville Buffering
United StatesMyrtle Beach Sign in
United StatesNew York City Sign in
United StatesNew York City Crashing
AustraliaShepperd Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DJOneDek OneDek (@DJOneDek) reported

    @longshankz74 @PrimeVideo Literally missed the last 5 minutes! Cut off and wild t come back on, glad I missed the goal to be honest lol but ******* they’ve got a lot of work to do if they want more live showings! #*****

  • jaylloydie Jason Lloyd (@jaylloydie) reported

    @PrimeVideo still waiting for a sensible answer from you.... So again.... Why can I only watch tonight’s football@on my iPad and not tv?? Error msg says contact you. #AnswerOnAPostcard

  • Matthewjayne6 Matthew jayne (@Matthewjayne6) reported

    @PrimeVideo the quality of the picture on the coverage of Liv v Tot tonight is dreadful.

  • jaylloydie Jason Lloyd (@jaylloydie) reported

    What the hell?? @PrimeVideo Why can I only watch tonight’s football on my iPad and not tv? Error msg on my tv is to contact you...

  • ArtetaOutt Arteta Out (@ArtetaOutt) reported

    @tom7p @primevideosport Having the same issue, ******* piece of **** @PrimeVideo

  • kcros2 karen crossman (@kcros2) reported

    @JamesArthur23 @PrimeVideo Not tonight but I have had that issue before

  • mattie2twi Matthew Hisbent (@mattie2twi) reported

    @dbnelson99 @PrimeVideo @premierleague Last night in man City v wba the picture was much higher quality than then footie!

  • alanawise27 Alana (@alanawise27) reported

    @PrimeVideo When my 365 app tells me that Liverpool have scored ahead of watching it on Prime! Not happy with the delayed reaction or the quality of the picture 😡

  • Livbet Liv (@Livbet) reported

    @kbrad1111 @PrimeVideo I tried another game and it didn't work either - and so I tried a movie, and same.

  • LHMUFC Lee.H (@LHMUFC) reported

    @RuthyWire @primevideosport @PrimeVideo You getting the problem trying to watch??

  • TomScholesRowe Tom Rowe (@TomScholesRowe) reported

    @paulmonger @PrimeVideo Same here on LG TV. Phone seems ok now but earlier had issues on the early kos too

  • ianonanon Ian S (@ianonanon) reported

    Really poor from Amazon. Liverpool v Spurs not working on UHD tvs. Thousands of subscribers only able to view game on their smartphone app 🙄 Maybe leave football to the professionals @primevideosport #EPL #PrimeVideo #LIVTOT

  • agill1987 Adam (@agill1987) reported

    How **** is @PrimeVideo picture quality. If you can’t get good quality pictures leave the games with BT and Sky who can get it right #picture #football

  • BenHayw54979902 Ben Hayward (@BenHayw54979902) reported

    @SHuseinbhai @PrimeVideo Don’t worry. Will be sorted on Saturday after you’ve missed the entire game. I’m having the same issue

  • Ragetti1 James Dean (@Ragetti1) reported

    Is anyone else’s @PrimeVideo live stream of the football dropping out and suffering from buffering problems?

  • titchyowl titch (@titchyowl) reported

    @JAMESDLYDEN @PrimeVideo It’s not just that. Can’t even watch The Boys cos of the same error message. Shambles. @PrimeVideo

  • WendyEMorton Wendy Ellis (@WendyEMorton) reported

    @PAFC9169 @PrimeVideo Now received message there is a technical issue with no estimated fix time! Great!

  • spursdiver SpursDiver (@spursdiver) reported

    I can watch anything else on offer from @primevideosport just not the #Spurs game I want to watch. No problem with bandwidth for any other Prime channel. Sort it out @PrimeVideo @AmazonHelp

  • SHuseinbhai shabana huseinbhai (@SHuseinbhai) reported

    @PrimeVideo we have been trying to watch the Liverpool game for over 45 mins and we keep receiving error messages that says ‘something went wrong’ we pay £80 for a service and when it doesn’t work it’s extremely frustrating. Considering cancelling this ridiculous service

  • Lakey8588 Nick Lake (@Lakey8588) reported

    @PrimeVideo not working 😡 **** customer service too

  • Mattwiggans Matt Wiggans (@Mattwiggans) reported

    @PrimeVideo why is the picture quality so rubbish? 3 min behind the live action #AmazonPrimeVideo

  • JayneWoroch Jayne Woroch (@JayneWoroch) reported

    @JamesArthur23 @PrimeVideo Not had this problem, but there is a time lag

  • donrhule Don Rhule (@donrhule) reported

    @helairmike @primevideosport @PrimeVideo Thought it was just me but, buffering issues on the firestick and mobile/PC 💻 here with a 300mb fibre optic Internet connection. 🤔🤬

  • KyleMarks97 Marksy (@KyleMarks97) reported

    Awful watching football on @PrimeVideo.

  • JohnSmi46722719 John Smith (@JohnSmi46722719) reported

    @PrimeVideo picture quality tonight, (Liverpool) very poor picture,my Wifi is fine, just not sharp, nowhere near 4k

  • jhandford11 Jordan (@jhandford11) reported

    @gazmoulty @primevideosport @PrimeVideo Terrible ain’t it. Some saying they hated Morrison commentary that much they’d rather have COVID.

  • _richUK Got Mask! 6🏆 (@_richUK) reported

    @PrimeVideo quality of the football streams today are pretty poor.. what's going on?

  • peteonthemoon Peteonthemoon (@peteonthemoon) reported

    @SimonF209 @PrimeVideo Poor quality streaming. Tested other services and network all good. I thought Amazon was infinitely scalable. Obviously not!!!

  • JAMESDLYDEN James Lyden (@JAMESDLYDEN) reported

    After tonight @PrimeVideo need their #PremierLeague deal scrapped. Awful video quality throughout the entire match. Worse than watching an illegal stream. They definitely have not delivered the #PremierLeague 😡 Shocking considering the money Amazon make! #LIVTOT

  • ektaylor64 ethan taylor (@ektaylor64) reported

    Do my specs need a polish or is the picture quality on #LIVTOT on @PrimeVideo @primevideosport absolutely crap?!