1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 27% Buffering (27%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Lubsko Buffering 6 hours ago
Township of Evan Sign in 6 hours ago
Huntingdon Playback Issues 1 day ago
Dallas Sign in 2 days ago
Paris Crashing 2 days ago
Wigan Playback Issues 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • tha_sun_ablaze
    Moonshine Drunken Monk (@tha_sun_ablaze) reported

    @PrimeVideo Hey folks. What's the story on the #TSN app? It's not working.

  • AvsPackersFan
    West Coast Hockey Fan (@AvsPackersFan) reported

    @GMileyCollier78 @paramountplus @PrimeVideo It's doing the same for me too! I only subscribe to Paramount Plus via Prime because of BTG and some others, but this problem will definitely lead me to want to cancel my subscription! #BeyondTheGates

  • PoetAnderson182
    Pavel M (@PoetAnderson182) reported

    @PrimeVideo We're broken because you cancelled Stargate #SaveStargate

  • Gater4ever
    SG14ever (@Gater4ever) reported

    We’re locked and ready to go with Martin Gero’s Stargate. Give us the chance help you @AmazonMGMStudio @PrimeVideo #SaveStargate

  • Kevc4d
    Ginge -/Kev (@Kevc4d) reported

    @Nina7Infinity @AmazonMGMStudio @PrimeVideo A while back, Microsoft Flight Simulator 2024 had big problems. Others and I kept pestering them for a fix, their way of fixing it was just to block everybody. I expect Amazon to go down that route.

  • panrobaczek
    pan robaczek (@panrobaczek) reported

    @PrimeVideo Fix the Stargate first

  • PointlessBish
    PointlessBish (@PointlessBish) reported

    @AmazonMGMStudio @PrimeVideo Give us the Martin Gero, Stargate series as was promised in 2025. Please don't let all that work go to waste. #SaveStargate

  • pyritepyro
    Pyrite Pyro (@pyritepyro) reported

    @PrimeVideo @CptCarterSG1 could fix nearly anything if you #SaveStargate

  • MandySchnurre
    Mandy ᐰ Schnurre (@MandySchnurre) reported

    @primemovies @PrimeVideo "the worst you said is.." cancel Stargate 😑 #SaveStargate @AmazonMGMStudio

  • NeoAeia
    NeoPass - Your Gaming Portal! (@NeoAeia) reported

    And neither is our passion for Stargate. Still waiting for you to fix that. @AmazonMGMStudio @PrimeVideo

  • TheOberJan
    Jan (@TheOberJan) reported

    @AmazonMGMStudio @PrimeVideo Step 1 of reviving a franchise like this has to be gathering the fandom again and letting it bring in new people, not alienating it and showing that it's not worth sticking around. #SaveStargate and let @martingero finish his work!

  • crazy_injun_guy
    1 Pissed Off Crazy ***** 🇺🇸 (@crazy_injun_guy) reported

    @BaronDestructo @PrimeVideo The only problem was they were several thousand years in the future. So Sam and Rodney need Eli and Rush to help them figure a way to take all that tech, their new ship and the Destiny back in time so they can use the gate to go home or resupply.

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    That’ll work @AmazonMGMStudio @PrimeVideo #SaveStargate

  • waterdaniels_
    ⅅ∆ℕΙΞℒ (@waterdaniels_) reported

    It would habe been the perfect timing for Stargate, but @AmazonMGMStudio @PrimeVideo have the worst executives. Reverse your decision.

  • memyselfandmaga
    Nicholas Radoszewski 🍊 (@memyselfandmaga) reported

    HOLY COW! IT'S LIKE THIS SHOW WAS A BIG HIT OR SOMETHING! AND IF YOU DONT #SaveStargate BY GIVING GERO BACK THE SHOW, ITS GOING TO CRASH AND BURN @AmazonMGMStudio @PrimeVideo HOW IS THIS A DIFFICULT BUSINESS DECISION UNLESS YOU HEAD IS UP YOUR BUM?

  • Jamie26559164
    Jamie Attwells (@Jamie26559164) reported

    @PrimeVideo While your at it fix #SaveStargate

  • Ajinalta
    AJinAlta (@Ajinalta) reported

    Well it’s sad @PrimeVideo has messed up their apps and no longer play the next episode in a tv series but some random show no one wants to watch when they are binge watching a show. Please fix this Prime it affects Apple and Roku devices for sure.

  • juicymcdreamy
    Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported

    @PrimeVideo The Stargate wasn’t broken either

  • vatsalbajpai_
    Vatsal Bajpai (@vatsalbajpai_) reported

    PrimeVideo audio codec is probably and most likely the worst in the streaming domain Just horrible to use the product at this point This is after asking to pay 2x to remove ads. Pure greed 😕 It’s like asking users to watch luna 😜 (same 1080 though, video codec also 💩)

  • anubhav_0724
    ANUBHAV PANDEY (@anubhav_0724) reported

    @PrimeVideo @amazonIN Have subscribed for prime video today at 1:54 PM under annual subscription on INR 1499. Still my app is asking me to join. What is the issue here? Why the subscription is not working ? Transaction reference ID: 616508067883

  • ugorur
    Umurcan Görür (@ugorur) reported

    @PrimeVideo yes you can fix it in no time. Just say we uncancaled Stargate. #savestargate

  • AakaTheophilus
    Jay $ (@AakaTheophilus) reported

    @PrimeVideo @watchonwonder Please do not use AI for The Chosen or for House of David Let this AI used for old stories be the last. Thank you. It was terrible.

  • dmcmahon91
    David McMahon (@dmcmahon91) reported

    @PrimeVideo Yeah there are about 2 dozen pairings from Stargate that work even better

  • matttrinh
    Matt Trinh (@matttrinh) reported

    @Jack2LOneill @PrimeVideo Not to sound like an Amazon shill, but canceling subscriptions won't work. Buying seasons, introducing new people to the franchise, that will speak louder with the petition because Clarkson had leverage with his success with Top Gear and The Grand Tour.

  • udaysamant
    udaysamant (@udaysamant) reported

    @PrimeVideo @amazonIN I am prime member for last many years but today prime video is not loading on any of my device #help

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    Stargate is that good. Why would you want to mess with canon? Reverse a terrible miscalculation and #SaveStargate @AmazonMGMStudio @PrimeVideo

  • Alakazou4
    Alakazou ⚜️ ⚜️ ⚜️ (@Alakazou4) reported

    @PrimeVideo That one way like canceling a great show to piss off the fan that would have help you to make money? #savestargate

  • RiftWatcher73
    NebulaGazer (@RiftWatcher73) reported

    @PrimeVideo people just want stargate how about you fix that problem first #SaveStargate

  • Rich33Atx
    Not weird Austin guy (@Rich33Atx) reported

    @AmazonMGMStudio @PrimeVideo Fire that Blair guy and let the serious people get back to work.

  • pauliegeronimo
    Pavel Hlásny (@pauliegeronimo) reported

    @PrimeVideo Unless tomorrow, you put Stargate back on track, it looks awful