Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/15/2026 18:25

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainMadrid Sign in
United StatesLeicester Playback Issues
SpainAzuaga Buffering
United StatesMadison Buffering
United KingdomLondon Buffering
IndiaHyderabad Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • PotUh_Honey Tee Exotic (@PotUh_Honey) reported

    Just trying to figure out why the name of the only black actress in the show #Flack is not listed in the description @primevideo...fix it. #SophieOkonedo

  • Yaavarumnalam Arun (@Yaavarumnalam) reported

    @PrimeVideo folks, your search functionality in prime video is extremely poor.. i am not sure who is the manager overseeing code quality and who does UAT but they need to step up.. please improve your code quality... from a frustrated customer

  • The_Student32 K. Scott (@The_Student32) reported

    So if a show has a recap and an intro, I can’t skip the intro? C’mon now. That’s a baby issue. Figure it out @PrimeVideo

  • dieforpakistan josh (@dieforpakistan) reported

    @JCUStreaks10 @GFlash03 @PrimeVideo they better fix it if they haven’t already, i’m tryna watch some spongebob

  • eddrhr ed (@eddrhr) reported

    @PrimeVideo Supreme Court must take up the fact that Professional Sports in America are discriminatory to Women. Men's Professional Sports Pay high wages, and they should have to change how they play in order to allow women to play on the teams. They changed to help Curry, change for women

  • king_creosot3 Kovid Kardashian (@king_creosot3) reported

    @Shibbbb @PrimeVideo I miss when you were my publicist I stayed out of trouble

  • DemExorcist2 #DemExorcist🇺🇸🏳️‍🌈👍 (@DemExorcist2) reported

    @PrimeVideo @FlackonPrime Ya, that's the problem these days.

  • gazzachef Gary O Hanlon (@gazzachef) reported

    Can someone explain how a season of something on @PrimeVideo is showing but I can't play it? No info re release either? Help. Need my lethal weapon seaaon3 fix soon. #cantbelievetheyfiredRiggs

  • ogOmadOne Edgar Torres (@ogOmadOne) reported

    @PrimeVideo Good thing I kept my #1 issue of Invincible.

  • StuckInAMaise Confusion (@StuckInAMaise) reported

    @PrimeVideo This is more of a advertisement for how terrible recent movies have been rather than how good this is.

  • citoyennebrett Brett (@citoyennebrett) reported

    @TheExpanseWR @PrimeVideo Aw damn I work there. Why did no one tell me they were filming The Expanse at my work? I'd have helped correct their spelling and everything.

  • Wonder_Writer Despina (@Wonder_Writer) reported

    @cBlondesReport @PrimeVideo @FlackonPrime It’s awful

  • ConorJTobin Conor Tobin (@ConorJTobin) reported

    “Amazon Prime Video is, by far, the worst experience I’ve ever had in my life with anything. Like, trying to do anything on Amazon Prime Video is terrible.” - @LoudMouthJulia, on @PrimeVideo. 👏👀

  • ally_mazur Al (@ally_mazur) reported

    @PrimeVideo And the beginning part when Jim brown pulls up to the house in Georgia & the white guy is like your my friend & that record will stand the test of time. Like the only thing you care about is a record. & then he was like i need to move furniture & then Jim brown was like I’ll help

  • OptionsAlex1 Options Alex (@OptionsAlex1) reported

    @peta @PrimeVideo You pick apart the worst scene of the show and condemn it. Go rescue some dogs from puppy mills or the streets or China or Mexico. This is pathetic @peta and you snowflakes should be ashamed of yourselves.

  • Hayley09715212 Hayley (@Hayley09715212) reported

    @salmahayek @PrimeVideo I have messaged you so many times. Please reply to me. I really need help. Hayley

  • TimAdler19 Tim Adler (@TimAdler19) reported

    @PrimeVideo This movie sucked. It was a Broadway play on the screen. Didn’t work well. Only getting good reviews because of the current culture we live in.

  • JoeBOBaHead JoeBOBaHead (@JoeBOBaHead) reported

    Is there a reason why @PrimeVideo is a part of the biggest corporation in the history of the planet yet their video playback is stuck in the 1990's? I shouldn't have to wait for the video to buffer from this company. TF are they even doing?

  • mansu Suman Karumuri (@mansu) reported

    Turns out @PrimeVideo doesn't send emails when it renews channel subscriptions and it doesn't show up in orders. So, I didn't know I was being billed for a channel for the past 6 months. Similar issues with alexa purchases. @amazon billing is getting sneaky. So, unlike amazon.

  • browncoat Mike (@browncoat) reported

    Hey @straczynski! I just purchased B5 on AppleTV+ and I have to say that the quality is pretty great. Way better than it was on @PrimeVideo, and even better than my DVDs, I think. Thought you’d wanna know...if you didn’t already...

  • SherlockHu_A Sherlockkkkk (@SherlockHu_A) reported

    @FlackonPrime @PrimeVideo Why so many ending credit song in changed? Copyright issue? Please do tell. @PrimeVideo

  • SherlockHu_A Sherlockkkkk (@SherlockHu_A) reported

    @FlackonPrime @PrimeVideo Why ending credit song of ep 6 changed? Is it copyright issue?

  • MartyChargin Marty Chargin (@MartyChargin) reported

    @mwebster1971 @netflix @PrimeVideo Jo Koy standup... dude is funny .. so is Fluffy... Gabriel Iglesias... both do quality standup

  • hotjerryboy Jerry (@hotjerryboy) reported

    @PrimeVideo I watched the worst movie and a paid 3 dollars and I am so man I want a refund

  • SherlockHu_A Sherlockkkkk (@SherlockHu_A) reported

    @FlackonPrime @PrimeVideo Why so many ending credit songs are changed? Copyright issue? Please do tell. @PrimeVideo

  • doolapiip naci guapa pero pobre (@doolapiip) reported

    ms @PrimeVideo y’all got money fix captioning

  • College58607546 College Football Know-It-All (@College58607546) reported

    @PrimeVideo Terrible movie. Just four big-name guys sitting around arguing about what to do that night. So dull I checked out before it was over.

  • blsedbx3 Sharon Gaught (@blsedbx3) reported

    @PrimeVideo Well it would be great if you fixed your speed issue with ROKU so people could watch. Prime . I'm wasting money on Prime because haven t been able to watch for over 2 months. Scam !!!!!

  • Saraurora 🤠 (@Saraurora) reported

    @CharlotteBHC prime are the worst for subs, when they do have them there are so many mistakes!!!! GIVE ME FREE PRIME FOR LIFE AND I WILL SUBTITLE EVERY SINGLE TITLE @PrimeVideo

  • jenram5 Jenn Jamison (@jenram5) reported

    @PrimeVideo What happened to SpongeBob? Myself and other friends are getting error messages. Our subscriptions are current and I personally paid for several seasons. My son is obsessed with SpongeBob!