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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 28% Buffering (28%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Winter Springs Buffering 1 hour ago
Barnet Crashing 9 hours ago
Sun City West Sign in 17 hours ago
Cape Girardeau Sign in 22 hours ago
Township of Evan Buffering 23 hours ago
Reno Sign in 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SonOfAWookiee
    Matt 🇦🇺🏳️‍🌈 (@SonOfAWookiee) reported

    @BaronDestructo Well, this just sucks. Terrible decision @PrimeVideo @amazon

  • JayPhillip_
    Jay Phillip (@JayPhillip_) reported

    @PrimeVideo I have a problem I need customer support for. How do I do this?

  • klivesean
    Klive Sean (@klivesean) reported

    @mybroadband @PrimeVideo content is terrible. It is not relevant to the audience in South Africa. A mere price war will not help Amazon against Netflix and Disney+.

  • alexcochrane66
    🚽Hᐰggistrᐰiner (stinkysock)LowIQ🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alexcochrane66) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo Greenlight it. Aiming SG1 to a younger audience won't work.

  • CarmineCarabas
    Jojo (@CarmineCarabas) reported

    Leverage Redemption. Constantly trending on #Amazon. Cancelled. #Stargate. New series announced. Huge support online. Cancelled. @PrimeVideo don't make quality original content anymore. @netflix, you have a chance to be a hero to two large sets of fans and pick up some subs.

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @schaubee @PrimeVideo Sure have (Chinatown, the big heat, Maltese falcon). In my opinion, as I stipulated, Cage's acting was terrible.

  • mightyneinsimp
    VoxJulie/#LVMSpoilers 😈 (@mightyneinsimp) reported

    Blaming all of my problems on @PrimeVideo

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • Rusty_Schak
    Rusty Schakelford (@Rusty_Schak) reported

    @PrimeVideo Nick, one of the worst actors of all time!

  • AceRumble
    Ace Burton (@AceRumble) reported

    @ZukNach @PrimeVideo I tried this but unfortunately no luck, maybe my model is defective. Thanks for trying to help, tho.

  • joan_bentivegna
    Artsyjoan (@joan_bentivegna) reported

    @PrimeVideo Husband said it's awful.

  • AMilliron42
    Al Milliron (@AMilliron42) reported

    @Gwinnett_wit @JiltedValkyrie @PrimeVideo Just cause you can't see where to go, doesn't mean real imaginative fans can't. Not to mention natural progress in the story. And fixing flaws from past shows. Maybe fix the furlings that only ever appear as a spoof episode? Oh you can't think of where to go. Hmm.

  • fbcregan
    Regan Stoops (@fbcregan) reported

    Ugh, trying to catch up on Jack Ryan on @PrimeVideo and it's borderline unwatchable. Commercials literally every 5 minutes of show on a service we pay for. What a terrible service.

  • berony27
    Berony (@berony27) reported

    @PrimeVideo This is terrible. Save Stargate. #SaveStargate

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • _Ashaman
    Ashaman (@_Ashaman) reported

    This is the worst thing @amazon has done F#ck you @JeffBezos @PrimeVideo

  • Neo1225064
    Neo (@Neo1225064) reported

    @GradStudentHW @Jack2LOneill @PrimeVideo And im telling you, the original writers are very talented. Go watch their work. No way you'd think like this if you watched their other work.

  • adge_16
    LeafsAdge (@adge_16) reported

    @PrimeVideo Looks terrible, you can feature this slop but cancel Stargate? Pathetic

  • SAMPSON_SPORTS
    SAMPSON SPORTS 💵 (@SAMPSON_SPORTS) reported

    @sXeBets @PrimeVideo Firewall? I never have the issue

  • Dark_Asgard_
    Supreme Grillmaster Vanir (@Dark_Asgard_) reported

    @PrimeVideo Looks terrible. Imagine the level of idiocy required to green-light this series but cancel #Stargate.

  • iam_judedavies
    Jude Davies (@iam_judedavies) reported

    @PrimeVideo @PrimeVideo I’m having issues with my account. Can’t even reach your customer care

  • buda3915
    Budaman (@buda3915) reported

    @cubicinchstar @PrimeVideo @NASCAR I ain't watching doing some work so I just got radio broadcast on

  • lisa_upperman
    Lisa Upperman (@lisa_upperman) reported

    @bobpockrass Sound mix on the @PrimeVideo broadcast is not working.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @AmazonMGMStudio @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doing the same will work for you? #SaveStargate

  • BabiQuinones
    Babi (@BabiQuinones) reported

    @AppleTV @PrimeVideo I haven't been able to finish the Tehran series for two days. It just keeps loading every five seconds and nothing happens. I've tried everything Prime and Apple suggested to fix the problem but nothing has worked What are going to do? Thanks @AppleSupport

  • TonyTheMop
    Antonio Romano (@TonyTheMop) reported

    @PrimeVideo Just awful

  • AccusedScots
    Accused Scot (@AccusedScots) reported

    @UrGirl_xo @netflix @PrimeVideo The fact you’ve moved from discussing the issue to personal insults tells readers everything they need to know.

  • KruxJacobs
    Justin Krux Jacobs (@KruxJacobs) reported

    @PrimeVideo there are huge chunks of content missing from “The Strain” series airing on your amc+/shudder network, definitely seems to be a technical issue, many online notating the same, anyone working on this?

  • sahithi0911
    sahithi (@sahithi0911) reported

    @priyamucharla @PrimeVideo 😭😭 worst asalu. Already paying so much for subscription and on top of the ee ads okati. Daridrudu. Anduke prime lo chala rare ga chustuna

  • jasonkennedy_UK
    Jason Kennedy (@jasonkennedy_UK) reported

    @PrimeVideo Had the opportunity to create a good show but used the wrong actor. Terrible casting. Cage is too old for action films.