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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Quito Buffering 7 hours ago
Los Angeles Buffering 8 hours ago
Aiken Playback Issues 12 hours ago
Surrey Crashing 12 hours ago
Quito Buffering 17 hours ago
Ashley Buffering 19 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • RoroCumpli
    Roxywrites (@RoroCumpli) reported

    @depraved_dame Could we do an online petition to ask PrimeVideo to reshoot the last 10-15 minutes? And ask organizations to help us? Write articles about it and other things we can think of. I heard Netflix is doing a reboot of one of its shows because more or less the same reasons.

  • terrafirma1986
    Terrafirma (@terrafirma1986) reported

    @PrimeVideo @laineywilson Terrible song. Nice ****.

  • CostasUnique
    Costas (@CostasUnique) reported

    Maybe it’s going to work well for @PrimeVideo

  • WATSONJEREMY12
    Jeremy Watson (@WATSONJEREMY12) reported

    @PrimeVideo what is with all of the glitching, it’s the NBA playoffs, this is terrible.

  • PolifkaPatch
    Sam Polifka (@PolifkaPatch) reported

    Do these games on #primevideo look terrible and lo-res to anyone else? Commercials all look crisp as hell but the game looks like I’m watching on a TV in 1997

  • dylan64153993
    dylan (@dylan64153993) reported

    @PrimeVideo These final 2 season were terrible. I will not be watching vought rising. Everything before season 3 was peak but now it’s just bad and rushed.

  • WesThompson
    Wesley Thompson (@WesThompson) reported

    I genuinely don’t know what’s worse then game SEVEN between the @cavs Cavaliers and @DetroitPistons Or this POST GAME nonsense by these dudes on prime @PrimeVideo POST GAME. This is so bad I mean what a terrible terrible performance all the way around.

  • rboxer
    Raul Boxer (@rboxer) reported

    @PrimeVideo It is absurd for this platform to have Anthony Bourdain: Parts Unknown only in Spanish. What happened to the respect that the audience deserves? Did you even checked if the quality of the translation is even close to Bourdain´s writing? Lack of respect

  • BrownsNeedQB
    super bowl window 2.0 (@BrownsNeedQB) reported

    This is up there for worst announcing crew I’ve ever heard @PrimeVideo #LetEmKnow

  • MVielhaber
    Mike Vielhaber (@MVielhaber) reported

    Anyone else having the Prime Video 160i experience. Someone at @PrimeVideo can you plug in the rest of the servers. I have gigabit internet…

  • Ytsejamer1
    Ytsejamer1 #🟦 (@Ytsejamer1) reported

    @LGUS @PrimeVideo Not sure who is responsible but the Prime app crashes every few minutes after the LAST WebOS update on OLED TV. Awful!

  • FSquared13
    Fred 🇺🇸 (@FSquared13) reported

    @Rob_Shenanigans @amazon @PrimeVideo So annoying. Peacock is like this too. I like to play a video game or something while I watch the less important games so I use my desktop, quality is consistently terrible with no manual quality adjustment. Unacceptable when I KNOW my desktop with a wired Ethernet connection is faster than my ****** 10 year old Roku on the other side of the house.

  • AlanW712
    Mad Al (@AlanW712) reported

    @bell12804 @PrimeVideo Same. It’s absolutely the worst network

  • Jackal21O
    jackal210 (@Jackal21O) reported

    @NBA Watching on @PrimeVideo has been the worst viewing experience this year. Get it together @amazon your streams are horrible.

  • Teachallboys
    Karin Marsh (@Teachallboys) reported

    @rogerchokerer Cavs game is missing! Blank screen! Other shows on Prime work fine. @PrimeVideo

  • StefanPlaysBro
    StefanPlays🚀🚀 (@StefanPlaysBro) reported

    anyone else @PrimeVideo sucks with quality

  • doubtKPH
    Kevin Hu❌e (@doubtKPH) reported

    @PrimeVideo this announcing and camera for Cavs/Pistons is horrible! Camera quality fluctuates every other possession and the announcers are clearly biased!

  • Enjoy_ing_
    Average Enjoyer (@Enjoy_ing_) reported

    @TheMasterOfLuck @PrimeVideo Invincible has more than enough for a budget, the show runners just wase it all on celebrity voice actors Plus the shows writing already fell off long time ago and getting a higher budget won't fix this

  • JulieTanguy
    Julie 🫰🌼🪐 (@JulieTanguy) reported

    @PrimeVideo The comments are awful, honestly… 😐 You’re judging actors based on ONE photo taken out of context, without even seeing their acting, chemistry, or interactions?! I’ve read the books too, but throwing a full-on tantrum before even watching a single episode is definitely… 💩

  • jjordan28
    Jason Jordan (@jjordan28) reported

    Really enjoyed the finale of @TheBoysTV. But @PrimeVideo really needs to release their big shows at night and not this 3am in the morning so everyone has to avoid spoilers all day at work

  • biggspider4
    Likky 🕸 (@biggspider4) reported

    @PrimeVideo @NBA video quality is terrible

  • EZGoingFriendly
    EasyGoingFriendly (@EZGoingFriendly) reported

    @NBA @PrimeVideo NBA… dump Amazon Prime. The technical issues are frustrating. I hate seeing when the games are on Prime. It is a horrible experience.

  • nenhifty
    b (@nenhifty) reported

    @NBAonPrime @PrimeVideo **** you fix your ******* stream

  • johnson_sa25373
    Gus Abbott (@johnson_sa25373) reported

    @GuzKhanOfficial @PrimeVideo ******* awful gave it 10 mins

  • petezslims
    petezslims (@petezslims) reported

    @chidera0402 @PrimeVideo She can't help it, she must blush

  • lesliejen1
    Jennifer Wood Leslie (@lesliejen1) reported

    @WNBA and @PrimeVideo - I am fine watching BB on Prime - but you need to fix the audio. Crowd and background noise are much louder than the announcers.

  • MoneyMaka974
    DMoney9726 (@MoneyMaka974) reported

    @PrimeVideo the commentary team of Kevin Harlan, Dwyane Wade and Candace Parker should not commentate a playoff game again. They are atrocious. Firstly the two co commentators are just generally awful at commentating but they are also making comments supporting ***** fouls etc.

  • CreepyRunner
    Scott McColl (@CreepyRunner) reported

    @NBA replays on @PrimeVideo are terrible.

  • YoungMays_15
    Maurice Mays (@YoungMays_15) reported

    @NBA stop putting big games on @PrimeVideo the quality is horrible keep em on espn or abc #detvscle

  • CriticGerald
    SKORN THE IMP (@CriticGerald) reported

    Saw #theboysfinale from @PrimeVideo and i gotta say it's down with HIMYM, Ozark, and GOT, for shows I've seen with terrible finales, seeing the entire s5 as a season backdoor pilot for Vought Rising, the final battle was lackluster, and it leaves too many questions!