Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 05/06/2025 00:40

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (27%)

    Buffering (27%)

  2. Playback Issues (25%)

    Playback Issues (25%)

  3. Crashing (23%)

    Crashing (23%)

  4. Sign in (21%)

    Sign in (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaDartmouth Playback Issues
CanadaToronto Sign in
IndiaBengaluru Playback Issues
IndiaBengaluru Sign in
United StatesNatick Crashing
United StatesHouston Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MUK734 Muneeb Khan (@MUK734) reported

    @willmckinley @TVMoJoe @PrimeVideo Like Joe said, Sony doesn’t pay attention to the streaming quality/presentation for its old/classic shows. Mad About You’s episodes are out of order on Prime Video. At least they put efforts in their DVD sets.

  • BirdieRoad BirdieRoad (@BirdieRoad) reported

    @PrimeVideo Trying to make this guy out as a hero didn't work for me! And then after the fact he got all the kudos and not one mention about the amazing young lady, the scientist and animal rescuer, who started this program and recruited his help.

  • armo_armadillo LIFESTOOSHORT (@armo_armadillo) reported

    @yizhuozone @PrimeVideo fix it!

  • aleinhope ale|🧸🌿 (@aleinhope) reported

    @PrimeVideo @SMTOWNGLOBAL please fix this

  • JackNap37504250 Rusty Shackleford (@JackNap37504250) reported

    @PrimeVideo It's also where you will find some of the worst trash that has ever been created.

  • Stig58593731 Stig (@Stig58593731) reported

    @PrimeVideo plz fix your site. It’s way too hard to find someone to watch. Eliminate crap we have to pay extra for.

  • octaviaxkru 🦋 (@octaviaxkru) reported

    tell me why when I got to Season 3 of my Teen Wolf rewatch, Amazon Prime said “this video is currently unavailable to watch in your location” ???? Every season is now unavailable for me! Even the episode I JUST watched from s2! HUH @PrimeVideo #TeenWolf #TeenWolfMovie help

  • BryantBulls Bryant Bulls (@BryantBulls) reported

    @PrimeVideo super annoyed right now. Purchased Lyle, Lyle, crocodile and I’m unable to watch it. Keep getting an error when I try to play it.

  • foklorian Phaya (@foklorian) reported

    @PopCrave @PrimeVideo we all know her staff did all the hard work whilst she only takes the credit

  • Duffmid Stephen Duffin (@Duffmid) reported

    @PrimeVideo fix your app. If someone is speaking a foreign language in a film there should be subtitles when they speak. I shouldn't have to turn on your obnoxious captions for the entire film which describe every sound, just to understand 5 lines of dialogue

  • PokerAdept B0Tzerker (@PokerAdept) reported

    @PrimeVideo Did you buy internet access for January? Lot of people having issues.

  • CookoutMax Max at the Cookout (@CookoutMax) reported

    @PrimeVideo This show was objectively awful. If you spent half as much time on the writing as the visuals it could’ve been pretty good

  • johnpaulcusick John P Cusick (@johnpaulcusick) reported

    Dear @PrimeVideo stop putting stuff I have not subscribed to, need to purchase or has bloody adverts and the top of my search home page. Making your service horrid to use from a #UI point of view. Worst UI since windows ME

  • nahenta spin off: ℬᥱꙆᥙ🐻 (@nahenta) reported

    De antemano se sabe que en aespa hay 4 miembros WHERE IS NINGNING? @SMTOWNGLOBAL FIX IT, PLEASE @PrimeVideo @PrimeVideoLat

  • SonicMoonwalker My Names Sonic (@SonicMoonwalker) reported

    @PrimeVideo From what I seen this show was the worst way to spend a billion dollars… of course right behind after American taxpayer money

  • TheBlake83 Blake Blake (@TheBlake83) reported

    I watch @PrimeVideo less than any other streaming service because it is awful re subtitles; watching a program with multiple languages and it is a pot of luck as to whether subtitles show up when the language changes - so frustrating, a bag of shite app

  • willkleinschmi2 Algo where ugo (@willkleinschmi2) reported

    @PrimeVideo Who cares. Fix your app. What's the point if you can't buy or rent movies on it??

  • PleasureNot NotSafeforPleasure (@PleasureNot) reported

    @SaitohFansUS @PrimeVideo I can’t access Vudu, but I know Vimeo only allows payments on its website to avoid paying commissions to Apple etc. You then have to log into the TV app with the same account to get your stuff on a TV. Possibly Vudu could work like that? Unless you’ve paid in the TV app before.

  • MassCapper MassCapper (@MassCapper) reported

    Hey @PrimeVideo, We’re all very sorry for complaining about how much of a pain in the *** it was to watch your #TNF broadcast. Not to mention the piss poor quality at times. We’re sorry and we all miss football tonight. That’s all. See you next year, MassCapper

  • red_mcwilliams 🗻Mike Williams🇺🇲 (@red_mcwilliams) reported

    @Adabear_Art @PrimeVideo Is this what you think 'show your work' means? I guess the 'dummy' comment was actually a confession. And, again, you should watch the show. It doesn't portray any of the horrible things you claimed.

  • UneOrangeBleue HAPPY BIRTHDAY WINTER (@UneOrangeBleue) reported

    @yizhuozone @SMTOWNGLOBAL @PrimeVideo FIX IT

  • sayangminjeong sha 💫 | seeing itzy & bp! (@sayangminjeong) reported

    @yizhuozone @PrimeVideo go fix it

  • green_stripped2 Melanie Mousseau (@green_stripped2) reported

    @PrimeVideo can you please fix your subtitles? They don’t even match the actual words that are being spoken

  • xvxivivi ❤️🧡💛💚💙💜 (@xvxivivi) reported

    @aeChogiwa @ningningspics @PrimeVideo Since you are not even sure about this it's better you should've keep it to yourself, we are asking prime video for their accountability and explanation for their error.

  • DavidBe86726928 David Beck (@DavidBe86726928) reported

    @johnkrasinski @PrimeVideo Amazing body of work! After the Jack Ryan character what direction artistically(after long vacation) do you see yourself going?

  • ningskitty ً (@ningskitty) reported

    WHERE IS NINGNING? @SMTOWNGLOBAL FIX IT, PLEASE @PrimeVideo @PrimeVideoLat

  • sporty12785 pat monaco (@sporty12785) reported

    @taylorswift13 @PrimeVideo The garbage of the world of terrible music and she don’t matter in society of life

  • Achez22 Anthony (@Achez22) reported

    @xelliepurr @PrimeVideo There's not, those people are just loser trolls or complete total weirdos that have no joy or happiness in life and live to hate on things and people, pay absolutely no mind to the people commenting on this that are unhappy and finding a problem with it💯

  • ningskitty ً (@ningskitty) reported

    @yizhuozone @SMTOWNGLOBAL @PrimeVideo FIX IT

  • FenixRising73 FenixRising (@FenixRising73) reported

    @PrimeVideo I left with a massive migraine. Going back to work is the pits! 😥