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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Sign in 4 hours ago
San Antonio Sign in 5 hours ago
Quito Buffering 22 hours ago
Los Angeles Buffering 22 hours ago
Aiken Playback Issues 1 day ago
Surrey Crashing 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Pjstubbe1
    Patrick John (@Pjstubbe1) reported

    @Rob_Shenanigans @amazon @PrimeVideo I buffered multiple times even having to restart it. Terrible

  • sfdn1984
    Silvio Neto (@sfdn1984) reported

    @PrimeVideo The worst season... WTF that pathetic scene of Homelander offering his butt to the dog!! Actually, Homelander seems like a spoiled whiny child... *******

  • nenhifty
    b (@nenhifty) reported

    @NBAonPrime @PrimeVideo **** you fix your ******* stream

  • FreifeldTodd
    Todd Freifeld (@FreifeldTodd) reported

    The worst part of Yankees games on @PrimeVideo is we don’t get the jazz rain delay @YESNetwork theme #yankees #raindelay

  • Alrisha6
    Alrisha (@Alrisha6) reported

    @PrimeVideo I need to work you know. I need to get out of this cycle. Oh well. I’ll go watch it again 🫣

  • GaryBurford12
    Gary Burford (@GaryBurford12) reported

    @ACMawards @PrimeVideo Not great…the audio quality is horrible….every song is poorly mixed for the TV broadcast!

  • swengsbelike
    sugnerhan (@swengsbelike) reported

    @sam64671033 @TRIK0T0 @PrimeVideo if you do not believe god caused it without trauma then the only other explanation is that we erased the identity of this person from history. almost 99% of all your problems come from mohammad, the mohammadans caused the problems with israel, if you would erase him also we agree

  • ejones51
    Erin (@ejones51) reported

    I know I’m too cheap to pay for @PrimeVideo without ads…but yall pick the worst times during episodes to have commercials #offcampus

  • CharlesTho90412
    Charles Thomas (@CharlesTho90412) reported

    @NBAonPrime @PrimeVideo This is the worst quality picture. I think I’ve ever seen on prime get your **** together.

  • PolifkaPatch
    Sam Polifka (@PolifkaPatch) reported

    Do these games on #primevideo look terrible and lo-res to anyone else? Commercials all look crisp as hell but the game looks like I’m watching on a TV in 1997

  • EdGein5691WI
    Ed Gein (@EdGein5691WI) reported

    @PrimeVideo Its terrible.

  • petezslims
    petezslims (@petezslims) reported

    @HamskyHbb @PrimeVideo She can't help it, it's clear she is sooo into him

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @PrimeVideo I've been getting a video playback error since the #Game7 of the Eastern Conference Finals started tonight. What gives!?!?!?!?!?!?! Fix the feed!!! Greedy, useless company.

  • MVielhaber
    Mike Vielhaber (@MVielhaber) reported

    Anyone else having the Prime Video 160i experience. Someone at @PrimeVideo can you plug in the rest of the servers. I have gigabit internet…

  • catalinaperiod
    king cat 🐕‍🦺 (@catalinaperiod) reported

    AMAZON YOUR LIVE STREAM SUUUUUUUCKSSSSSSSSSS @PrimeVideo It buffers, lags, cuts out. THIS IS A BILLION DOLLAR COMPANY, that charges for every damn thing. FIX IT.

  • SpeedDemonJ1
    SpeedDemonJ1 (@SpeedDemonJ1) reported

    @TheMasterOfLuck @PrimeVideo No amount of budget increase will fix the fact Robert kirkman himself is the bottleneck in Invincible’d production

  • XMajorasRe
    The Paintress (@XMajorasRe) reported

    Please @PrimeVideo, release the last episode of @TheBoysTV hours early, the release of the episodes are in midnight and it's impossible to avoid spoilers in the morning while i am at work 😫 #theboys #primevideo

  • EZGoingFriendly
    EasyGoingFriendly (@EZGoingFriendly) reported

    @NBA @PrimeVideo NBA… dump Amazon Prime. The technical issues are frustrating. I hate seeing when the games are on Prime. It is a horrible experience.

  • KamalM241
    Aryo (@KamalM241) reported

    @catalinaperiod @PrimeVideo amazon is a total ripoff for live streams i finally switched to a private setup and havent had a single buffer for all games plus it has every latest movie series and even anime in in one app if u need the contact of him u can dm me

  • linderb24
    he who shall not be named (@linderb24) reported

    @PrimeVideo van gundy is awful and you should be ashamed for having him announce on a game of this magnitude

  • fangurks
    𝕗𝕒𝕟𝕘𝕦𝕣𝕜𝕤 ᵗʰⁱⁿᵏⁱⁿᵍ ᵃᵇᵒᵘᵗ ᶜʳᵒʷˡᵉʸ ᵃⁿᵈ ˢᵗᵒˡᵃˢ (@fangurks) reported

    @Erick_A_gg @HannibalsTies @PrimeVideo I mean, I agree. I'm writing my fix-it for that exact problem too, bc I'd prefer a different outcome. And yet, even so, Adam still ended up also erasing a whole day out of existence and restarted it differently, for the sake of fixing this — how is that different to the finale?

  • dylan64153993
    dylan (@dylan64153993) reported

    @PrimeVideo These last 2 seasons were terrible. For anyone wanting to watch the show. Stop after season 3. Also gen V was a waste. Had a whole 2 season to build up to nothing.

  • WATSONJEREMY12
    Jeremy Watson (@WATSONJEREMY12) reported

    @PrimeVideo what is with all of the glitching, it’s the NBA playoffs, this is terrible.

  • KannadaKanwar
    Dhinu (ಕನ್ನಡಿಗರ ಕುಟುಂಬ) (@KannadaKanwar) reported

    @PrimeVideo "Pan India" flopped can you call the Avengers or Batman to fix my streaming issue??

  • terrafirma1986
    Terrafirma (@terrafirma1986) reported

    @PrimeVideo @laineywilson Terrible song. Nice ****.

  • life1sbeauty
    Life is Beauty (@life1sbeauty) reported

    @PrimeVideo why are you suggesting season 3 home page of “the boys” when Im on season 2? The season 3 home page is spoilers.. same thing happened with season 2 while I was on 1. Fix this

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @AmazonHelp @PrimeVideo @NBA Nothing worked and the game is basically over. I don't have time to sit on a phone call. I have work in the morning. Thanks for ruining my Sunday night. I got prime for my dad to pass time at his treatments but it's not worth the money and I'll cancel.

  • Strappa1
    Amy J S (@Strappa1) reported

    Wow @PrimeVideo is terrible. #NBASemifinals @cavs

  • SkuddMissall
    Soldier_Medic (@SkuddMissall) reported

    @PrimeVideo he yall need to fix the Cavs/Pistons stream. It's glitching up for plenty of people.

  • JShampansky
    Joe (@JShampansky) reported

    @mindthegamepod @KingJames @PrimeVideo He’s definitely not retiring but he should go back to Cleveland that would be a perfect ending and he would help Cleveland immensely considering they will be losing to the Knicks in the conference finals