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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 25% Buffering (25%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Tivoli Sign in 11 hours ago
San Jose Buffering 11 hours ago
Virginia Beach Buffering 1 day ago
Denver Sign in 1 day ago
Atlanta Playback Issues 2 days ago
Denver Buffering 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Bill_Board90
    Bill Board (@Bill_Board90) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like a you issue. Worked fine for me on my phone, computer, and TV.

  • grahame_parker
    More Rust Than Charm 🏳️‍🌈 (@grahame_parker) reported

    @PrimeVideo Could you acknowledge the issues people are having trying to play the Noir Version on the Fire Stick please? There is NO option..

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Since they refuse to acknowledge the issue, maybe Movies Anywhere can help them understand that that sending customers back to them is not the appropriate course of action since the issue is not on your end.

  • CarryOn96
    Gaga wasted Girouxs career (@CarryOn96) reported

    @Bgordo92 @NASCAR @PrimeVideo That’s a you problem because it’s been fine for me.

  • gracesaggie
    🦋 (@gracesaggie) reported

    @daeneryscult @PrimeVideo another terrible fandom but at least they pretend to like the female leads more than the male ones while they fight with each other ig😭

  • cemshid
    Ozan (@cemshid) reported

    Dear @PrimeVideo, not having a black & white logo animation at the start of Spiderman-Noir (bw version) is not acceptable. please fix. thank you.

  • LeftTurnLogic
    Left Turn Logic (@LeftTurnLogic) reported

    @Bgordo92 @NASCAR @PrimeVideo Boomer blaming Prime for their issues, when it's a ******* personal problem.

  • jasond_033
    Jason (@jasond_033) reported

    @PrimeVideo fix your damn stream. whether it's playoff basketball or regular season baseball it's always some bullshit with yall. sorry *** platform... go **** yourself bezos.

  • Jay_was_here___
    midnight marauder (@Jay_was_here___) reported

    @PrimeVideo fix the ******* sound on the Yankees game…

  • M1keJohnsyn
    Mike Johnsyn (@M1keJohnsyn) reported

    @Bgordo92 @NASCAR @PrimeVideo Lmao. I never had a problem. Get better internet.

  • strouse_craig
    Craig Strouse (@strouse_craig) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no problem. You need to get faster internet. I thought race broadcast was great sucked who won, but other than that. I will be watching the next 4 weeks.

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    Can we talk about two things: 1) The camera work during a @WNBA game is terrible. The close ups while missing basketball plays is embarrassing for a professional sports league. I feel like a kid is in charge of the cameras on @PrimeVideo. Seriously this is unprofessional!!! 2) The officiating is actually worse.

  • Madisox43
    Madisox (@Madisox43) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like issue with your ISP,,

  • Shawne0817
    Shawne Wegler (@Shawne0817) reported

    @Bgordo92 @NASCAR @PrimeVideo Someone sounds like a whiney baby. Funny no one else seemed to have problems but you. Hmmm so you even have prime.

  • branahn
    B. (@branahn) reported

    @PrimeVideo Terrible final season.

  • MilanBarsopia
    Movies with Milan 🍿 (@MilanBarsopia) reported

    @kazanufaa @PrimeVideoIN @PrimeVideo Tried US, didn’t work.

  • JMotion0
    Jarryd 🐨 (@JMotion0) reported

    @PrimeVideo So then fix your Apple TV app, because there’s no way to choose which version on there.

  • spiritcrushr69
    Ultra PorkChop PHD. (@spiritcrushr69) reported

    @Bgordo92 @NASCAR @PrimeVideo i watched about 75% of it and had zero issues....

  • junebug116
    Virginia (@junebug116) reported

    @Bgordo92 @NASCAR @PrimeVideo Well, I didn’t have any issues but I do know there are a lot of people pissed off because this was on prime if they can put the Daytona 500 and the Indy 500 on TV regular TV they can at least do this race on regular TV too

  • Commanders36
    The Jayden Show 🔥 (@Commanders36) reported

    This Yankees vs Royals game has no field sound. All we hear is the commentary. Someone fix this @YESNetwork @MLBNetwork @PrimeVideo

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    For Christ sake @PrimeVideo just tell your camera folks to ZOOM OUT!!!! This is awful @WNBA

  • Dinine03479979
    Dinine (@Dinine03479979) reported

    @Bgordo92 @NASCAR @PrimeVideo Your issue may be your internet service and not Prime’s broadcast. …. Maybe.

  • ileftmyheartt
    Brandon the Chat-Killer (@ileftmyheartt) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bro. My feed was flawless

  • orangegetter
    Ellie 🇵🇸 | GO3 SPOILERS (@orangegetter) reported

    ******* **** quality of @PrimeVideo ’s “best quality” downloads or is that just me? I'm not even watching on a big screen, shouldn't be too hard to get decent quality and not a disgusting mess of pixels whenever characters move too fast 🤧

  • 3dwhit88
    Daniel W (@3dwhit88) reported

    @familybaptisttn @NASCAR @PrimeVideo No issues here. You need a better internet connection.

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @familybaptisttn @NASCAR @PrimeVideo That's a you problem, not a NASCAR prime problem. If streaming and it's blurry, that is an internet connection problem, you need to solve that not NASCAR.

  • tallard24
    🇺🇸Timothy Allard 🏳️‍🌈 (@tallard24) reported

    @Bgordo92 @NASCAR @PrimeVideo So in other words your tv sucks or your internet sucks. Not NASCAR’s fault. Your problem but blame NASCAR it easier. Amazon works great!!!

  • SCarson53
    Shawn Carson (@SCarson53) reported

    @Bgordo92 @NASCAR @PrimeVideo Get rid of the dollar store Internet and you wouldn’t have any of those issues.

  • NobleDuke67
    Dale Duke (@NobleDuke67) reported

    @Bgordo92 @NASCAR @PrimeVideo Worked fine for me. You're the only one on x that I've seen have issues. I even ran two different streams in two different rooms

  • mx_casual
    Taylor B Casual MX (@mx_casual) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem