Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (25%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Orlando |
Playback Issues | |
| Seattle |
Crashing | |
 Villavicencio |
Sign in | |
 Newtownabbey |
Playback Issues | |
| West Bloomfield Township |
Buffering | |
| Spokane |
Video Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Dt Neo
(@DtNeo12) reported
hey @PrimeVideo ! In 2023, do you plan to handle good resolution movie/series at start ? Every new episode start on 360p resolution. I have very good fiber, why you need at least a minute for give me good resolution ? You think the beginning of movie is useless ? Please, fix it
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Atlantian Amazigh
(@AtlantianAmazi1) reported
@PrimeVideo 'The Smith's movie that I purchased and cannot see again due to old number OTP. Called and still no help.
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Praveen Hegde
(@PraveenHegde89) reported
@PrimeVideo @JioFiber Guys am facing the issue with the prime subscription. Trying to get the solution from past 3 days without any luck. Could anybody help me on this.
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K’Aelyn 🦋✨🍑
(@Iovekaelyn) reported
ahem. *clears throat* okay, so i’m approximately three hours from commencing the first day of a new year and i couldn’t help but notice that y’all still haven’t announced that #ALeagueOfTheirOwn renewal. quite disappointed in y’all, tbf. @PrimeVideo. i’m about to be insufferable.
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Hafiz Ibrahim Tariq
(@HafizIbrahim786) reported
@PrimeVideo I was waiting for it since 3 years, great work!!!
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Rossco P
(@nross37) reported
@PrimeVideo House of the Dragon. Fix your show please
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Mark Orme
(@morme1) reported
@PrimeVideo @sjzwicker @hojanueva Worse than boring, unwatchable. Kid with PTSD goes to the jungle, meets girl working on her thesis, tried to help wild cats. Sometimes PTSD/depression is better, sometimes not. 1st cat - no success, lots of crying. 2nd cat - had to turn it off. Boring Poor filming Pointless
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USPHDgradinCanada
(@DgradUsph) reported
@ASTOFreedom @PrimeVideo Third is the worst
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City Softball 1972
(@baytobreaker79) reported
Having trouble accessing Jack Ryan @PrimeVideo. There only solution was to unplug the TV each time the program freezes up. I know @amazon had early trouble with sound on this show, but mine is just that it stops, and the screen turns black.
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Amber Perreca @ambperreca
(@AmbPerreca) reported
@amazon @PrimeVideo When will you have Peter Jackson help with the one ring series? I would watch the series for sure if he had any input in its second season.
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Maryjanna "Avery" Zosia
(@Invertebae) reported
@MaryBada1 @CoffeeBearCub @PrimeVideo what reason do I have to watch movie that promotes animal mistreatment? if y'all want to cheer on unethical wildlife interactions, that's a you problem, not mine
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Kaustubh Lal Mukherjee
(@lal_muk2) reported
@amazon I wanted to sign in with my Apple ID To @PrimeVideo Unfortunately The Verification Number That Was Supposed To Receive Never Came Same Thing Is Happening In Amazon Echo I Already Gave @amazonIN Intentions To Harassing Me And It’s Going On
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Capitalism Rocks ~ Socialism Destroys
(@WellLivedLife) reported
@MatthewVocke @PrimeVideo Wow. That’s a heck of a review, thanks! Gtk I don’t have a particular problem w/ violence but dislike anxiety. Ex: The Purge films & the like are fine but I HATE dark “comedies” where everything goes wrong. Maybe I’ll check it out. I like the cast…
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Michael Cash
(@MichaelCash11) reported
@PrimeVideo for over a week your player keeps giving me error message 7031 and your online help does nothing. My device and browser are all up to date. Please just fix it.
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Vivek Singh Choudhary
(@VkChoudhary42) reported
These days Amazon is also doing frauds with their cx I got missing product from Amazon no product received and the customer care is not helping service is worst of Amazon @amazonIN @AmazonHelp @PrimeVideo
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Work Without Equal
(@opussinepar) reported
Does anyone else have an issue with @PrimeVideo on the BT YouView box whereby it self-ejects back to the home menu screen? @YouViewSupport Never happens when viewing on the trusty ol' laptop.
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Ross fenton
(@rossfenton75) reported
@DisneyPlus I am getting annoyed at this service, constantly says no internet connection and will establish a link but never does. All your competitors apps work fine @netflix @PrimeVideo, sort the app out its **** ! And yes there is full internet connection.
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Elizabeth Wiley2
(@Wiley2Elizabeth) reported
@PrimeVideo @sjzwicker @hojanueva Every single person could end "the black market" which should be called the "greedy green grubbers market" instead. Just stop buying or wanting to own things not sold......if you want it, reach out to the protectors and help change the laws so we ALL are safer, especially animals
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Edmond
(@Edmond49599130) reported
@PrimeVideo @sjzwicker @hojanueva Why do people like this person can't leave wild animals alone they don't need or want your help again. There are extenuating circumstances, but for the most stop picking at wild animals
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Irish_Fox_Hound1 BTS GAWA
(@Irish_Fox_Hound) reported
Is anyone having trouble with Amazon Prime Video, as in Prime Video account becoming deactivated @PrimeVideo @amazon
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Roy
(@sroyspeaks) reported
Hey @PrimeVideo @PrimeVideoIN Whenever I'm trying to watch anything only a black screen is visible. Audio is working fine though. Please help
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Martin Moore
(@Liver4breakfast) reported
@SimonDavisBarry @washingtonpost @PrimeVideo You're right #SaveWarriorNun . A few beers, spell checker not working and what you thought is the right thing to do for all almost comes to an abrupt end only for fellow saviours.
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Ryan
(@MuhTweeters) reported
@PrimeVideo Every time I try to watch something in Prime it says there is a problem.
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Inside Agitator
(@AbsolutelyMalc1) reported
@PrimeVideo this is awful
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Garrett Zecker, #CFB
(@mrzecker) reported
@BobandrewMarsh @PrimeVideo Like… @TheSaltNPepa cameo/music video as a plot point?! Come on. Second only to Digital Underground in Nothing But Trouble
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DaddyRich
(@DaddyRich98) reported
@PrimeVideo Season 2 was terrible…
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Jonah Sachs
(@SachsJonah) reported
@PrimeVideo why would anyone want video pauses when scrolling down from control center to make their screen brighter? Or opening the subtitles menu? Terrible design.
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সৌরভ | Sourav
(@souravconnects) reported
@amazonIN @PrimeVideo @PrimeVideoIN Team, it's a real shame that I have recharged(renewed) Amazon prime but it's not activated, reaching to customer support, saying I have to wait as due to TECHNICAL ERROR recharged successful but not activated, and not sure about the fix ETA.
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bobs
(@Par_T_Shots_Bob) reported
@WendellPierce @PrimeVideo @JackRyanPV great season but 2023 doesn’t work on the glasses
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🐙💜Chelly💜🐙
(@stutterinchelly) reported
Can @netflix and @PrimeVideo fix their subtitles???? Like when you turn on subtitles and another language is spoken it just says “Speaking blah blah language” instead of just adding it to the subtitles???? It’s so annoying !! (I know I can turn them off and it works, but no!)