Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (31%)
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Buffering (24%)
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Crashing (22%)
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Sign in (18%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Venice |
Sign in | |
 Edinburgh |
Crashing | |
| Chicago |
Crashing | |
| Somerville |
Sign in | |
| Derby |
Playback Issues | |
| Reading |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Vignesh Hegde N
(@VigneshHegde_) reported
Amazon prime should buy only quality contents or else prime will loose it's quality @PrimeVideoIN @PrimeVideo @AmazonCare
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Taylor Claire Allen
(@TCBeanie) reported
LISTEN @PrimeVideo YOU NEED TO GET TO GETTIN ON RENEWING THE WILDS FOR SEASON 3 BECAUSE SO HELP ME GOD IF YOU LEAVE US WITH THIS ENDING AND GIVE US NOTHING ELSE I SWEAR4GAWT !!! #TheWilds #shoni @thewildsonprime
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Matthew Hartwell
(@hartwellish) reported
@JayFaerber @PrimeVideo Did you try uninstalling and reinstalling the app itself? We frequently have problems with Disney+ (no audio in any content) and while restarting the box will fix it for a day, uninstalling and reinstalling usually fixes it for at least a week.
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Chefido 🇺🇦
(@Chefido2) reported
@PrimeVideo Worst bond movie in a long time
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Scott Smith🌈
(@scottinclearh2o) reported
@PenGwenTheManic @paramountplus I had to do the same thing. Their app just does not work on Samsung TVs. Viewing through @PrimeVideo solved the problem for me.
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Marcel Ledbetter
(@OutOfKenTroll) reported
@PrimeVideo @Jay_Stacks need your prime login !
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Luke #NordeckeBrass 🎺🟨⬛
(@LukeShigeo) reported
@chris_dreigon @PrimeVideo Pierce Brosnan was one of the best Bond actors but he had hands down the worst movies to work with.
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George Nelson
(@GeorgeNelson84) reported
@mtkigz1 @PrimeVideo No problem!
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RFERG26 #StarlightStan 💫⭐️🌟
(@Rferg26) reported
@PrimeVideo @The_JessieT @TheBoysTV If A-Train didn’t have the heart issue, I would of went him… but probably Sonic
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🎙Mike Falvo🎙
(@MikeAFalvo) reported
from
Troy, New York
Dear @PrimeVideo…Of the @Yankees games you’ve aired..I’ve been unable to watch ANY Of them because of constant glitches and re-entering PIN numbers every 20 seconds before the app crashing. I’ve given up. #help
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Mr.Different
(@MrDiffe42553154) reported
@PUBGMOBILE @PrimeVideo @TheBoysTV Please please help me some one hack my account 51009932567 help me to recover !
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keith parnell
(@keithparnell) reported
.@amazonfiretv How do we remove the trashy ads you show when the Fire Stick first turns on? These non-family-friendly ads are going to make us find an alternative solution for streaming. Help? @amazon @primevideo
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NetoGolias™
(@NetoGoliasBR) reported
@PrimeVideo @The_JessieT @TheBoysTV Sonic ... A-Train is broken... morally and physically.
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Joey Bag a Donuts
(@JonT85904424) reported
@PrimeVideo Terrible movie. Just for the woke!
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DJC
(@DJRiter) reported
@JayFaerber @PrimeVideo Have had that problem with them from time to time
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MovieMcfly
(@MovieMcFly) reported
Issue w the subtitles while watching @jamesbond No Time To Die on @PrimeVideo … subtitles automatically started, and when I turned them off, I lost all the french subtitle dialogue. I had to turn on all subtitles to see the French translation
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daniela tangi
(@daniela12345001) reported
@whatcomesnext1 @raninimanini @PrimeVideo In all countries, the content is bad there, we also have poor content, we also have poor quality. And we also do not have a translation for a large part of the content. I personally understand English, but it shows contempt for customers and after a month I disconnected.
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Denae
(@DenaeMSisco) reported
Bruh @PrimeVideo why is your WNBA livestream of the Sky/Libs game so spotty? I’ve only been able to get like 50 percent of the game between “playback errors.” What gives?
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Mad Villan
(@nallivdam) reported
@PrimeVideo Worst Bond in years
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Southern Man
(@brazin_1) reported
@rascquel @PrimeVideo I had no problem with the beginning….. not sure where the franchise goes from here…..do think there was a strong push to include the SJW agenda. That will kill the brand.
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Debra Ryan
(@daryan74) reported
@PrimeVideo my prime video app and freevee are both telling me my internet isn’t working on my Apple TV yet I’m watching something on Hulu on the same device. Rebooted and still not working.
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Mr.Different
(@MrDiffe42553154) reported
@PUBGMOBILE @PrimeVideo @TheBoysTV Please help me to recover my account 51009932567
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Sylwia
(@Rodznek) reported
@LOTRonPrime @PrimeVideo Tolkien falls in his grave as he looks at what you are doing with his work ...
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I_am_whatiam
(@DeepakT50304310) reported
@AmazonHelp I have reported it. and was forced to agree for refund anyways replacment wasnt available. Are you missing the point here? Is this experience common for @PrimeVideo Amazon Prime Customers? this is a repeated issue Not for the first time. Amazon isnt giving ANY PRIVILEDGED EXRNC.
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Charlie Tilson’s WAR
(@MattDav00282166) reported
@rharvey0523 @PrimeVideo I liked the story, but thought the dialogue was incredibly cheesy-it read as I’d the authors had never spoke to another human being in his life. There were also quite a few obvious factual errors that I couldn’t get over
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Mr_Fuerte
(@fuerte_mr) reported
@PrimeVideo help us understand how we look for a movie, find it and have to pay a “rental”fee to watch…go on Netflix, search same movie, find it and just hit play. Why are we paying monthly fees if you all charge to watch everything? Make it make sense.
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Tommy B
(@MistedTwister) reported
@Plain_ol_T @PrimeVideo Mine too. None of the other streaming apps ever do that. Maybe we are paying too much for Amazon prime? It’s not worth using outdated servers
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M R E
(@EdwardsTMatthe1) reported
@PrimeVideo The worst Bond film ever. 35 minutes in, I was rooting for Bond to die and be done with the franchise.
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Scott Smith🌈
(@scottinclearh2o) reported
@mumziejen @paramountplus Jen, let me help you. I have a Samsung TV and their app just flat out doesn't work on it. Their promises of technical help are all lies. Try viewing through @PrimeVideo if you have it. It worked for me.
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Charles Toy
(@chazcat6) reported
@PrimeVideo Audio terrible. Movie same. Seemed like parts borrowed from other Bond films. Dr No??