Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 11/22/2025 05:50

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (25%)

    Playback Issues (25%)

  4. Crashing (16%)

    Crashing (16%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Crashing
AustraliaSydney Playback Issues
United StatesSeattle Sign in
United StatesCarmel Sign in
United StatesAsheville Playback Issues
SpainHellín Buffering
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ajit_16_machhi ajit machhi (@ajit_16_machhi) reported

    @WhatsApp @PrimeVideo @Giannis_An34 My Account So WhatsApp was Banned my account. My Humble Request To You Whatsapp Please, Unbanned my WhatsApp It's My Official WhatsApp number So Are Unable To Contact me It's Huge problem For me. I hope you will understand. My whatapps number_+918806405872

  • Ebouhn Jason Stahl (@Ebouhn) reported

    @AzzurraS4 @PrimeVideo @LOTRonPrime This poor attempt to get the original LotR cast to help promote this show is just sad, pitiful, and clearly showing that this disaster cannot stand on its own

  • ThemanRana rana theman (@ThemanRana) reported

    @PrimeVideo @IsmaelC_C The worst actor of the decade

  • alexbbfit Alex! (@alexbbfit) reported

    @PrimeVideo @IsmaelC_C One of the worst actors of the show.

  • darkphoenix_68 Peter Jones (@darkphoenix_68) reported from Brisbane, State of Queensland

    Hi @PrimeVideo; had any reports recently of your AppleTV app not working? Ours won’t run; as soon as you click on it, it just ends again. Started happening maybe a week ago — version 1.2.20

  • nmhyks I LOVE YOU DEL😭😭😭😭😭 (@nmhyks) reported

    @seafIwrs @PrimeVideo GET TO WORK🫵

  • bcgastilla Bianca Camille (@bcgastilla) reported

    Hey @PrimeVideo is there a problem with your two-step verification? Can’t receive any otp. Thanks!

  • diguera90 diguera90 (@diguera90) reported

    @PrimeVideo @IsmaelC_C Patrick McKay and J.D. Payne resign at once for the good of everything. call Peter Jackson to fix this mess before the boss cancels the series for being the worst of all time and losing over 1 billion.

  • beholdmybrain Jackson Cromer (@beholdmybrain) reported

    @andrewvaldez518 @PrimeVideo @LOTRonPrime Even if it were failing “spectacularly” (which numbers-wise it isn’t) why would that be something to be happy about? Even if you don’t like it, some people do, and they’d be sad to see it tank. And for the cast and crew, they’ve put a lot of work into it; I’d assume they’d be 1/2

  • CrisMertens Cris Mertens 🎞✂️ (@CrisMertens) reported

    @PrimeVideo your app (latest version) isn’t working properly on Apple TV 4K tvOS 16.0. While watching multiple shows, the app crashes roughly every 5-10 mins. Once re-open, media resumes 5-10 past where I was (as if it was continuously playing during the crash). Please fix!

  • KMAC757 KMAC (@KMAC757) reported

    @PrimeVideo Diversity first, quality really doesn’t matter.

  • DennisMJordan Dennis Jordan (@DennisMJordan) reported

    @dgenxali @PrimeVideo @LOTRonPrime It’s too bad that the writers and showrunners didn’t take Tolkien’s philosophy seriously, because it’s not to be found in the lackluster work. Can’t expect you to understand, because you don’t have respect for devoutly Catholic Tolkien above your desire to be easily entertained.

  • OtteMaxime Maxime Otte (@OtteMaxime) reported

    @PrimeVideo you f….d up #RingsOfPowerOnPrime is awful. What a waste of money. You didn’t respect this magic universe at all. I m angry and sad. Casting, scenario, cgi, costumes… EVERYTHING IS WRONG! One billion? Where are they ????

  • erikcroft pandicornio (@erikcroft) reported

    @PrimeVideo hello I need help with my account. I've moved to a new country and I don't have acess to the cellphone registered in my account anymore, so I am not able to receive the 2 step verification notification. Can you help me?

  • Sypher12233 Sypher (@Sypher12233) reported

    @WhatsApp @PrimeVideo @Giannis_An34 I'm having difficulty restoring my messages can anyone help!!!

  • Fried_Truth John (@Fried_Truth) reported

    @PrimeVideo are you aware that your app is not working with Dolby Vision on Roku? Unless it was suddenly fixed. Rings of Power will only play HDR10+ on Roku.

  • realandywaddell RealAndyWaddell (@realandywaddell) reported

    Having lots of streaming issues on @PrimeVideo on AppleTV since the last update. Rebooted, reinstalled, still totally intermittent. Just me?

  • AzzurraS4 Azzurra 🧝‍♀️🧝‍♀️ (@AzzurraS4) reported

    @HailLore @PrimeVideo @LOTRonPrime They're trying everything to make it work, but it's truly impossible, it's simply a bad series, with bad actors and awful script. You can't change that. It's ridiculous, even someone who doesn't know anything about LOTR can't watch that. IT'S GARBAGE!!!

  • _freelancer0007 A&S (@_freelancer0007) reported

    @WhatsApp @PrimeVideo @Giannis_An34 WhatsApp was Banned my account. My Humble Request To You WhatsApp Please, Unbanned my WhatsApp It's My Official WhatsApp number So My Friends, Family, Clients Are Unable To Contact me It's Huge problem For me. I hope you will understand.96597843175 Thank you

  • TheActualMMcCoy Mike McCoy (@TheActualMMcCoy) reported

    @PrimeVideo recommended Creature (1985). It appears to be something I would have picked up at the video store back then, so I’m giving it a watch. It is so, utterly terrible, but I can’t stop watching.

  • fergiesfromage Matt (@fergiesfromage) reported

    @LOTRonPrime @PrimeVideo Terrible show. Please bring in new writers ASAP as it's painful to watch at times. Wasted opportunity

  • Bilinsk00995754 Bilinski (@Bilinsk00995754) reported

    @PrimeVideo Rings of Power still not playing right. Fix it so it's watchable.

  • KriegerCM CJ (@KriegerCM) reported

    @diguera90 @PrimeVideo @IsmaelC_C Yeah these writers are a disgrace, get them out. They gotta fix something

  • suzzzanna S’Uzanna Krivulskaya (@suzzzanna) reported

    Dear @PrimeVideo, would it help to speed up the renewal of #ALeagueOfTheirOwn for season 2 if I add a few more household items to my Subscribe & Save this month? 🙏

  • Cheky011 Cheky01 (@Cheky011) reported

    @PrimeVideo This could be salvaged by firing the executive producer, showrunners, and half the cast. Forget the woke ideology and be faithful to Tolkien's work. Keep people like John Howe and Howard Shore. Bring in people who love Middle Earth and are respectful of Tolkien's work.

  • fergiesfromage Matt (@fergiesfromage) reported

    @PrimeVideo @LOTRonPrime @IsmaelC_C Terrible show. Please bring in new writers ASAP as it's painful to watch at times. Wasted opportunity

  • DylanMason2003 Dylan Mason (@DylanMason2003) reported

    @MrJamesMay @PrimeVideo Are you doing better? That crash looked horrific. 😬 You pulled a Hammond. (SPOILERS)

  • stefcho66 🕯Sentinel Stefcho🕯 (@stefcho66) reported

    @PrimeVideo @LOTRonPrime @IsmaelC_C So close together but miles apart from the same quality

  • ThatRenf Definitely Not Me (@ThatRenf) reported

    @FixingThisW_rld @PrimeVideo @LOTRonPrime You've been responding in an awful tone the whole time and NOW you're criticising my tone? Pfft. You've mistaken your opinion for fact, and now you're trying to make everyone else feel like you're right. People enjoy the show. It's okay you don't. Go find something else to do.

  • five2020m Mohamed Verstappen #ItalianGP 🇮🇹 (@five2020m) reported

    @PrimeVideo @LOTRonPrime @IsmaelC_C The worst elf ever