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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 28% Buffering (28%)
  • 22% Crashing (22%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Warrington Buffering 3 days ago
Vivy Sign in 4 days ago
Sarreguemines Playback Issues 5 days ago
Bromley Playback Issues 5 days ago
Aberfeldy Video Quality 5 days ago
Melbourne Buffering 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Vicky_Mansour
    Vicky Mansour (@Vicky_Mansour) reported

    @BaronDestructo @lorenbhollander @PrimeVideo and will continue to be until they fix their mistake!

  • rowingcoachac
    Anthony AC Chacon (@rowingcoachac) reported

    @AmazonMGMStudio and @PrimeVideo 8:30 on a Tuesday night. I hopped over to Prime Video hoping to find something worth watching, but all I got was preachy woke slop I couldn’t make it through even once. I just want something intelligent, well-written, and actually fun—so I’m back to free Stargate reruns on PlutoTV. I can rely on that to be quality entertainment. Want something people will actually watch more than once? Greenlight the Gero series! #savestargate

  • felipe_gazoni
    Gazoni_F (@felipe_gazoni) reported

    @BlazeBinges Guys, let's make @PrimeVideo life miserable by continuing "Code Lyoko Overpowered" because Netflix only knows how to cancel things. This universe deserves a continuation and to have the other characters. Please help me.

  • IndWheeler
    Lord Alto (@IndWheeler) reported

    @PrimeVideo @PrimeVideoIN The Sound Quality in Prime Video is going worse day by day and making it cumbersome to watch any video. This is there for past 3 years but no improvement, when other OTT platforms can be at normal audible range, yours always suck, we have to keep in full

  • random23yps
    YPS (@random23yps) reported

    @theskindoctor13 Yes they diluted the entire narrative by adding the caste angle. This could have been much powerful series. Glad someone said it. @PrimeVideo just focus on one thing, don’t become @anuragkashyap72 and add all social issues in one narrative…

  • LookSkyward2021
    Matt (@LookSkyward2021) reported

    @PrimeVideo How I feel about @AmazonMGMStudio after they canceled Martin Gero’s Stargate series, you can still fix this. Please #SaveStargate

  • tomieetaylor
    Tomi |HR (@tomieetaylor) reported

    Prime Video @PrimeVideo has the best movies and the worst user experience. Even making payment is very stressful . I am not doing again. Abeg. 😭

  • Levor_Trawrence
    Levor Trawrence (@Levor_Trawrence) reported

    @PrimeVideo can we transfer money from the rocket building budget and put some in the "fix the reason why I can't rewind without triggering the same commercial block I just watched" budget

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere They need to see what you see, so let’s show them. I provided her the information required plus photographic proof. She wrote up the notes and thanked me for my help. She did what most failed to do which was actively listen. Once she understood, she adjusted her approach.

  • Ham95Geek
    GeekHam95 (@Ham95Geek) reported

    “Daniel, why didn’t you stop this?” “It was justice.” “Maybe. But it could condemn Stargate.” “You’re wrong, fans. All is not lost.” “Martin Gero was ready. He can make the machine work.” “Quick. Go get the fanbase!” @AmazonMGMStudio @PrimeVideo @MichaelShanks #SaveStargate

  • IMULTRAHARDCORE
    ULTRA (@IMULTRAHARDCORE) reported

    @CloakedNaus @AmazonMGMStudio @PrimeVideo Right? The money and work was already put in just finish the job! #SaveStargate

  • MrDrakeford
    T-Money (@MrDrakeford) reported

    @MhzShannii @SportsonPrime @PrimeVideo Walking into work Is lame?

  • juicymcdreamy
    Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported

    @PrimeVideo You should fix your mistake and #SaveStargate

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    You have Gero the chance then pulled the rug out before we could even see his creation. Time to fix that @AmazonMGMStudio @PrimeVideo #SaveStargate

  • mattamcdonough
    Matt McDonough (@mattamcdonough) reported

    @SteveDean61 @WNBA @PrimeVideo It’s awful.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @magicalanimaljp @magicalanimaljp We apologize for any inconvenience this may have caused you with your inquiry. Please try contacting us by following the steps below from the link we have provided. More Help > Prime Video, Amazon Music, Kindle App, KIDS+ > PrimeVideo > Live Sports Streaming Issues > More Support -Atsumi

  • Melamine_Rabbit
    The Melamine Rabbit (@Melamine_Rabbit) reported

    @SkyeEnchantress @AmazonMGMStudio @PrimeVideo I don’t know about everyone else, but I am having an awful time with the GIF library. It’s not finding anything. I queried Grok and the response new was something to do with having to switch from Tenor to GIPHY and something to do with the Google API #SaveStargate

  • ShaKaKek
    Chaka 'Aboriginal Male' Unas (@ShaKaKek) reported

    @weiscreamsundae @BaronDestructo @PrimeVideo It is an anagram of "Teal'c". Blizzard loves play on words, etc. They also do this to avoid copyright issues.

  • charlottespas
    charlottespas (@charlottespas) reported

    @AmazonMGMStudio @primevideo #SaveStargate Can a supersoldier help us sort this out ?

  • RedneckTauri
    Redneck Tau’ri (@RedneckTauri) reported

    @PrimeVideo Fix the Gate first! #SaveStargate

  • Caspearious
    Caspearious (@Caspearious) reported

    @Undoomed @AmazonMGMStudio @PrimeVideo #SaveStargate I did cancel Prime way before this (due to destroying other IP)... nor will I re-sub to Prime if the gate is saved. However, I will buy all the Stargate seasons on Prime (old and new) as well as some physical merchandise (where money permits). I will continue buying some things on Amazon in general. However, if the gate is permanently shut down or goes under "new management" for the "modern audience", I'm done with Amazon in general and will work towards using alternative services to what Amazon offers. I am already using Walmart for some of those services... I'll just redouble my efforts for other service replacements. So, please #SaveStargate.

  • shravanology
    shravan chaubey (@shravanology) reported

    @PrimeVideo The functionality of UI have issue. 1) Automatic brightness down 2) there is forward backword and no way to skip by or forward the video . Please fix that.

  • Basementdwelli2
    BasementDwellingNerd (@Basementdwelli2) reported

    @PrimeVideo Fix canceling Gero’s Stargate #SaveStargate

  • SatishPasupule
    ꜱᴀᴛɪꜱʜ NAIDU 🐉 (@SatishPasupule) reported

    Erripuka @PrimeVideo #Karuppu Background Entra InthA Worst Ga Undhi 🙏🤦

  • limeunfiltered
    Logan (@limeunfiltered) reported

    @PrimeVideo We sat through the worst season of the boys and watched it, now #savestargate

  • JustinPone
    Justin Pone (@JustinPone) reported

    @AmazonMGMStudio @PrimeVideo Its your fault we don’t get Stargate. Time to fix it #savestargate

  • RiftWatcher73
    NebulaGazer (@RiftWatcher73) reported

    @PrimeVideo people just want stargate how about you fix that problem first #SaveStargate

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    Stargate is that good. Why would you want to mess with canon? Reverse a terrible miscalculation and #SaveStargate @AmazonMGMStudio @PrimeVideo

  • Jamie26559164
    Jamie Attwells (@Jamie26559164) reported

    @PrimeVideo While your at it fix #SaveStargate

  • donhall5
    DON HALL (@donhall5) reported

    @PrimeVideo @WNBA This is a horrible picture quality for the @IndianaFever game…….picture keeps zoning in & out…..great way to grow the game…..you’re killing the golden goose