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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 4: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 28% Buffering (28%)
  • 22% Crashing (22%)
  • 15% Sign in (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Philadelphia Playback Issues 2 hours ago
Lake Mary Playback Issues 2 hours ago
Lakeville Playback Issues 2 hours ago
London Sign in 2 hours ago
Buckley Buffering 3 hours ago
Sumter Playback Issues 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ghartman02
    Greg Hartman 🇺🇸 (@ghartman02) reported

    @GarrettSmithley @PrimeVideo I just cannot get it to work. A few hours ago, I went on Amazon, clicked the NASCAR thing watched some rain delay, but now it's just a spinner.

  • AceRumble
    Ace Burton (@AceRumble) reported

    @kingofnc85 @PrimeVideo Have tried that both from PC and phone, it always goes back to color when I resume the episode on the TV. I appreciate your trying to help tho.

  • SonOfAWookiee
    Matt 🇦🇺🏳️‍🌈 (@SonOfAWookiee) reported

    @BaronDestructo Well, this just sucks. Terrible decision @PrimeVideo @amazon

  • dailyshowyaoi
    zira / rocky 🎬🌙 N1 ROCKTIZ FAN (@dailyshowyaoi) reported

    @primevideo fix ur app please im trying to watch the boys

  • karimmrahman
    Karim || كريم (@karimmrahman) reported

    @PrimeVideo a minute and a half of ads every ten minutes for a service I already pay for is insane work btw.

  • fourmclren
    ‎☾ (@fourmclren) reported

    i wanna know the s2 one like what are janeford gonna be doing and are they gonna put “jane’s revenge” ugh it’d EAT @PrimeVideo get to work

  • James___Y
    James Y (@James___Y) reported

    @PrimeVideo @amazon You've made a horrible decision to cancel the Gero Stargate vision. You've slapped fans in the face, and your eventual reboot won't get half the support. I was already concerned about the quality of a new Stargate, but with Gero and some of the original creators I was hopeful.

  • CarmineCarabas
    Jojo (@CarmineCarabas) reported

    Leverage Redemption. Consistently trending on #Amazo . Cancelled. Stargate. New series announced. Cancelled. @PrimeVideo don't produce quality original content any more. @netflix you have a chance to be a hero to two large sets of fans...

  • MrBrightside_8
    Mr.Brightside (@MrBrightside_8) reported

    @PrimeVideo Fix the damn color options, it doesn’t work on my tv and PS5.

  • ifritsorcier
    XP (@ifritsorcier) reported

    it could work as animated… or live action…. i can get a pitch bible together @netflix @PrimeVideo

  • Josh_Pactor
    Josh Pactor 🎗️ (@Josh_Pactor) reported

    Yes. Absolutely. @PrimeVideo 's decision here is literally the worst. The show's original charm stands on its own.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere Update: Amazon, you asked for additional info and it was provided. Your response was for me to contact you via phone or chat and provide you with duplicate info!!! Are you serious? What is the disconnect? You have the info! Fix the issue!

  • venturepictures
    Venture Pictures (@venturepictures) reported

    @GateWorld @StargateNow_EU @PrimeVideo I stand by this. They don’t want Stargate in the way we want it. I’m fed up with mediocrity now in the franchises I love. I gave Amazon a chance but they’ve blown it. They’ll likely want a Kurtzman like character to be showrunner, produce something Amazon deem to be streamer friendly and broader. Even though the show WAS being made as a jumping board to a neeer fanbase. Absolutely terrible decision.

  • Amanda_Parsons
    Amanda Parsons (M.ED) (@Amanda_Parsons) reported

    @AmazonMGMStudio @amazon @PrimeVideo Having the OG creators of #SG1 involved will decrease the amount of toxic fan issues & because the show is meta & explores various genres it will help with the broad appeal. Ignore the stupid people.

  • CarmineCarabas
    Jojo (@CarmineCarabas) reported

    Leverage Redemption. Consistently trending. Transfers to Amazon from Freevee. One season, cancelled. Stargate. New series announced. New Amazon executive arrives. Cancelled. @PrimeVideo don't produce quality original content any more. @netflix want to grab some new subs?

  • saturn91984
    TheSaturnV (@saturn91984) reported

    @orangebastard_ @GarrettSmithley @PrimeVideo The worst was when we had to endure both Jr Dale and screechy Jeff Burton at the same time.

  • irie_inc
    irie_ (@irie_inc) reported

    @PrimeVideo Multi billion company and doesn’t have a ******* quality control department. Fix the damn color option.

  • Sarabellalondon
    SARA BELLA 🔥 OF SALE (@Sarabellalondon) reported

    @PrimeVideo Hi I wanted to watch white chicks but it’s not letting me watch it. Can you please fix it. Thanks 🙏

  • ZukNach
    Zukünftige Nachrichten (@ZukNach) reported

    @AceRumble @PrimeVideo Initially had the same problem with my FireTV. Figured out I had to disable HDR in the Prime Video app settings. Now when I play an episode, it prompts whether I want B&W or Color.

  • 14g23h34
    Bitcoin Anon (@14g23h34) reported

    @PrimeVideo **** you and your ****** "modern audience" fetish. Stargate is too good for your awful platform.

  • pastor_brock
    brock bruce (@pastor_brock) reported

    @jeff_gluck NASCAR ON @PrimeVideo is so much better than FOX. Loved the cameras in the garage during the rotor issues.

  • mrx1983
    mrx1983 🦄🌈 (@mrx1983) reported

    @PrimeVideo be happy that i need your free shipping, because i would have cancelled otherwise my subscription to your service now. cancelling of stargate is a terrible decision, i just want you to know that. probably wasn't a good idea that amazon bought mgm after all.

  • jsringel
    John the PATRIOT (@jsringel) reported

    @martinamcbride @ACMawards @PrimeVideo I’ll bet your PR people are working overtime to fix this. You drew your line in the sand. Now stay on your side!

  • DraGoon1988
    DaGon🔞 (@DraGoon1988) reported

    @PaulRaiiin15 @LVMandM9onPrime @PrimeVideo I dont see the Deck of Many Things making an appearance in the animated series since that's specific to D&D. They COULD make their own unique version but it might not work the same way as in the campaign.

  • AceRumble
    Ace Burton (@AceRumble) reported

    @ZukNach @PrimeVideo I tried this but unfortunately no luck, maybe my model is defective. Thanks for trying to help, tho.

  • BucsReportNFL
    Bucs Report (@BucsReportNFL) reported

    @koufaxthegreat @PrimeVideo Exactly what issue are you taking up? Or are you just another insecure, angry white boi?

  • JM4LISD
    Social-Identity-Thief (@JM4LISD) reported

    @PrimeVideo Not terrible, yet. Not so engaging I feel chained to my seat in front of my screen.

  • Dahveed64
    Super_Dahveed_64 (@Dahveed64) reported

    @memeslich @LVMandM9onPrime @PrimeVideo Id imagine they wont work on it until after they finish LoVM. A. I think working on 3 animated series simultaneously (as well as all their other projects) would be too much for them. B. BHs has a lot of spoilers from Vox Machina so they'll want to finish that story first.

  • jtlovitt
    Lost at Sea (@jtlovitt) reported

    @Nina7Infinity @PrimeVideo @AmazonMGMStudio SG1 is on Netflix, no prime needed for SG fix, cancel away

  • MilanBarsopia
    Movies with Milan 🍿 (@MilanBarsopia) reported

    @kazanufaa @PrimeVideoIN @PrimeVideo Tried US, didn’t work.