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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
New York City Sign in 5 hours ago
San Nicolás de los Garza Buffering 7 hours ago
Portland Crashing 15 hours ago
Dos Hermanas Crashing 19 hours ago
Goslar Buffering 19 hours ago
Dundee Sign in 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • fdknight
    KnightRider (@fdknight) reported

    @PrimeVideo feed is terrible for me. Anyone else? #Rockets

  • ThatGenXGuy
    ThatGenXGuy (@ThatGenXGuy) reported

    The boys killing off the worst "comedians" in history is the best thing this season #theboys @PrimeVideo

  • f_curufinwe
    feanor (@f_curufinwe) reported

    @PrimeVideo wtf is your problem what kind of crazy ******* did this censored!!!!

  • Noha_luboya
    Noha (@Noha_luboya) reported

    @AmazonHelp @PrimeVideo @NBAPR The buffering is unbearable for these nba games, it lags for such a long portion of the game this is nasty work

  • MayorMoon85
    MayorMoon (@MayorMoon85) reported

    @ErikaaLauren @PrimeVideo Those were the hornets broadcast team but I’m with you they we’re terrible just ear hurting bad

  • BeeLoverBecca
    Glitter 🐝✨ (@BeeLoverBecca) reported

    Why does the spurs game look so hazy? What’s going on with that camera quality @PrimeVideo ?

  • Tre_the_Menace
    Tre Beckett (@Tre_the_Menace) reported

    Gotta pay @PrimeVideo to watch the NBA and the stream is not working? What's going on man?

  • dtdsadderdays
    dtd (@dtdsadderdays) reported

    help @Sportsnet @PrimeVideo my broadcast just crashed and i haven’t been able to restore it for the past 15 minutes. i’m missing the blue jays masterclass

  • MattCostigan
    Matt Costigan (@MattCostigan) reported

    These @NBAonPrime I know it’s got awful… They don’t know what they’re talking about half the time. #NBAPlayoffs @PrimeVideo #Celtics #Sixers

  • kmenconi
    Kristin Menconi (@kmenconi) reported

    @PrimeVideo absolute worst broadcast in history. "Nothing bad happens to Jayson Tatum." Goodnight.

  • OperatorJuno
    Operator Juno (@OperatorJuno) reported

    @J0hnADouglas @PrimeVideo At this point, I'm tired but too deep in. Really I just want to see how this train crash of a show ends

  • KrunkVegeta
    Vegeta (@KrunkVegeta) reported

    @PrimeVideo @AmazonMGMStudio Why is your ***** *** app not working on apple tv? Glitchy piece of ****

  • rasp_david19398
    David Rasp (@rasp_david19398) reported

    @ErikaaLauren @PrimeVideo @NBA It was a REMARKABLY terrible broadcast!

  • benbwwfc19
    Ben Bradley (@benbwwfc19) reported

    @HarryRossHughes @PrimeVideo Ive had no issues with my feed at all

  • 0x7FFE0000
    SBA (@0x7FFE0000) reported

    @PrimeVideo This show is ******* terrible we’re grinding through the final episodes just to get it over with. Your writers ******* sucked after season 2

  • Karwendell
    ccmbr (@Karwendell) reported

    @NBAonPrime @PrimeVideo Houston, we have a problem...

  • BetOnPete
    Pete (@BetOnPete) reported

    @PrimeVideo I’m trying to watch the Celtics and it’s not working. It’s kinda a big game you dolts! #Error5051

  • _ShelleyShelle
    Shelley Shelle (@_ShelleyShelle) reported

    The Second Bed was probably THE MOST bs love story. The man planned on leaving her high and dry before he got in trouble. #primevideo #nollywood

  • OGSilvinho
    BIG SIZZLE 🍳 ⚜️ (@OGSilvinho) reported

    @UnderdogNBA These announcers for the philly v boston game are so terrible @PrimeVideo please never have these 2 cornballs call a playoff game again plz

  • Pranish_24x7
    Pranish (@Pranish_24x7) reported

    Dear @PrimeVideo... I got a Prime Coupon with my @airtelindia Recharge... But I am unable to use it because I purchased Prime shipping edition... Can you help me here?

  • a1der76
    Adam Wunder (@a1der76) reported

    @PrimeVideo please never have Eric Collins and Dell Curry ever again. Worst announced game I've ever heard

  • CodyTheSuperman
    Cody (@CodyTheSuperman) reported

    @amazon @PrimeVideo, Tell me how it's possible to have the latest version of @googlechrome and get this message: ❝You are running an old or unsupported version of this browser Please update your browser to the latest version. View all supported browsers and OS versions on Prime Video. If the issue persist, please reach out to customer support with the error code: 7132❞ ————— I don't have this problem on other Chromium Browsers: Edge: Version 147.0.3912.98 (Official build) (arm64) ChatGPT Atlas: Version 1.2026.112.0 (6b83aa0311d) Brave Browser: Brave 1.89.145 (Official Build) (arm64) Chromium: 147.0.7727.137 ————— I'm using an M3 MacBook Pro. I installed Chrome Version 148.0.7778.97 (Official Build) (arm64) in the last 10 minutes. Everything was working smoothly before I installed this current version of Chrome. PLEASE FIX YOUR WEBSITE IMMEDIATELY!!!

  • bellfortrubyy
    sharon 🧚 (@bellfortrubyy) reported

    @otbperrie @PrimeVideo and it’s so frustrating because people who actually appreciate both of the actors’ work would create such quality content with both leads that would age so well rather than influencers who are only looking to make a viral clip @PrimeVideo we are tired!!!!!

  • BallersCultureX
    BallersCulture (@BallersCultureX) reported

    @NBAonPrime @PrimeVideo The Pistons have been the worst #1 seed in NBA history

  • ZeoVGM
    Zeo (@ZeoVGM) reported

    @themaddiep @PrimeVideo ****** up. Fix this mistake. #GenV

  • lustfund
    angel (@lustfund) reported

    @FilmUpdates @PrimeVideo fix it or we canceling our subscriptions… we need s3 wrap up at least.

  • DrMeecrob
    Dr.Meecrob (@DrMeecrob) reported

    @PrimeVideo has the worst announcers for game 3 of the Celtics 😵‍💫

  • AntiquesDeva
    Deco Diva ☮ (@AntiquesDeva) reported

    @PrimeVideo **** your stupid 'go ad free' bait and switch BULLSHIT ... and your stupid platform sucks to cast to a TV ... no ******* way would I pay for that terrible quality, nor, fall for the stupid switch.

  • JusefN15263
    Jusef Nurkic (@JusefN15263) reported

    @NBAonPrime @PrimeVideo Fix your servers I can’t even watch the game

  • RozanskiWalter
    Walter Rozanski (@RozanskiWalter) reported

    @PrimeVideo the announcers for this sixers game are absolutely ******* terrible. Can the choke on the Celtics **** anymore?