Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Playback Issues (29%)
-
Buffering (25%)
-
Crashing (23%)
-
Sign in (19%)
-
Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Buffering | |
 Rio Largo |
Sign in | |
 Helston |
Playback Issues | |
| Nampa |
Playback Issues | |
| Round Lake |
Video Quality | |
| Conroe |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
DB
(@DoryanBeach) reported
@PrimeVideo managed to give us the absolute worst Thursday night games ive seen in a while, all year long though. Take that contract back @NFL
-
relics
(@floydtric) reported
Hey @NFL and @PrimeVideo. The idea of putting Thursday Night Football on prime has turned into a **** show. I set it up to record the game..didn't work. Went to the game and it gave me the option to rewind, but it didn't work. Fix it.
-
Billy Coleman
(@_bsc03) reported
@PrimeVideo why does Chromecast not work? I can Chromecast many other shows, but not Prime Video. Specifically, Thursday NFL
-
Chris Martin
(@cree_martin1) reported
@PrimeVideo why are the football games always blurry? I stream college and pro football on Hulu and have no blur issues so I know it's not my connection.
-
Glenn Allsop
(@luigifreak) reported
@DavidEllis @PrimeVideo I'm not sure if it's the Xbox prime app but the subtitle options are awful, there's no option for subtitles for just the non-English parts. It's either subtitles for everything or nothing. That's why I gave up on it.
-
RBZILLA
(@rbzilla) reported
@PrimeVideo @JackRyanPV @johnkrasinski Yet you have still failed to fix Jack Ryan s3 for audio issues in Australia!! What’s the point of paying for subscription if can’t fix issues? Any response prime video?
-
সুরি | ಸೂರಿ 🇮🇳 (Educ &healthcare r basic rights)
(@Deepbrowncooked) reported
The Hindi film fraternity ,the Kannada film fraternity and @NetflixIndia @PrimeVideo should consistently work with @Chinmayi
-
DT
(@JulioSunshine) reported
These @NFL games on @PrimeVideo are THE WORST, just put it on TV, you tried it. It’s not working out.
-
Ebeth.
(@Lixie_mediababe) reported
@PrimeVideo why am I getting 'this video isn't available in your current location ' for all the videos I am trying to watch? I am based in Nigeria and I should be able to watch Black men rock without any issues. 139 USD subscription a year, I should have access to all movies pls.
-
D J
(@DJsplicer75) reported
@PrimeVideo has to be the worst way to watch football
-
Barbara Savage
(@teachme53) reported
@NFLonPrime @PrimeVideo @dallascowboys The coverage is awful! Amazon Prime must do better!
-
John
(@js427554) reported
@PrimeVideo Is it possible for the TNF game to be even more pixelated? Get your bandwidth together. This is awful.
-
The Texican
(@Texican24) reported
These commentators on @PrimeVideo are awful!!! 🤢🤢🤢 #DALvsTEN 🏈
-
Gryffon Thorne III
(@OneNonsensical) reported
@PrimeVideo First season was the best. Season 2 was a let down after season 1, season 3 is just girl oss that doesn't deserve respect and the incell that can't help but let her abuse him. She was the one all along that made sure that the agency doubted him, she gave the burn order. Stinker
-
esteco 🍑 💎 🌺 🍝 🩺🦩 🍊 🍎 🛥
(@esteco2) reported
@PrimeVideo I can’t watch @JackRyanPV on my fire stick. It’s the only show that keeps saying I have slow internet connection. Help!
-
Mitchell Styles
(@styles_mitchell) reported
@PrimeVideo The video quality of your football broadcasts sucks goat ***. 🐐
-
🙈🙉🙊
(@MyNancingLife) reported
Anyone else having problems with @PrimeVideo #NFL
-
LufcKeith
(@LufcKeith2) reported
@Geordie_JasonV @PrimeVideo Don't have a problem with Shearer but there should have been an ex Leeds player for balance.
-
Charlie Rhodes
(@brickrhodes) reported
If @amazon can get me a package here in 30 minutes how can they continually have pixel problems on @PrimeVideo every single Thursday night?? So frustrating to have this happen all season at some point during each game
-
Pro X
(@PR0FESS0Rx) reported
@styles_mitchell @PrimeVideo Check with your ISP because our video quality had no issues.
-
Bern
(@LBern13) reported
1st game streaming on @PrimeVideo. This is awful. Definitely not the HD I'm accustomed to @nflcommish Dark, glitchy, not clear. Not a good move to stream Sunday Ticket
-
Nancy lane
(@Nancyla11957564) reported
@PrimeVideo Zzzzzzzzzzz…..a good show to help you fall asleep
-
BeLoudWearRed 🔥🦅
(@FlamesWearRed) reported
I guess @PrimeVideo servers can't handle all of the Cowboys fans trying to watch America's team tonight.
-
Brian
(@Brian_xp1000) reported
@PrimeVideo poor video quality as usual on tonight's football game!
-
alyssa
(@aalyssapineda) reported
@PrimeVideo your worst decision was taking the hunger games off 🥲
-
Scott Brick
(@ScottBrick) reported
I love me some #NFL football, and I’ve been a devoted viewer of Thursday Night Football for a decade, but #TNFonPrime makes me HATE watching football. FIX THE APP or lose fans forever @PrimeVideo. Unacceptable.
-
President Joe Stalin
(@BlackRifleProj) reported
Watching #thursdaynightfootball on @PrimeVideo sucks, the quality may be ok, but if I walk to the kitchen to get a beer, that TV is 2 minutes ahead of the living room, and it’s not possible to get them on the same time. Very frustrating of the #NFL to do this
-
Cody Upshaw
(@cody_upshaw) reported
@PrimeVideo I wish Thursday night football was on another network. Blurry screen. Can barely see the football. I have over 200 Mbps. Don’t have a problem with any other channel. Takes me back to when we lived in the middle of no where with an antenna.
-
Mike Ownby
(@MikeOwnby) reported
Also can't get one of the TV's to update @PrimeVideo at ALL, with no info on why or who to contact to fix it. TBH, this night has convinced me to not renew Prime again.
-
biggs702
(@Youngbiggs) reported
@PrimeVideo your video quality is horrible! #ThursdayNightFootball