Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/26/2026 09:15

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Crashing
United StatesOgden Playback Issues
United StatesDenver Buffering
United StatesBoise Sign in
SpainBarcelona Buffering
United KingdomDagenham Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Kram Mark Colman (@Kram) reported

    @PrimeVideo @ReginaKing Fake Ali. Did't work with Will Smith, won't work with this doughboy either. Ditto for fake Malcolm X. Why? Because the real deals had unique spirits that actors cannot fake.

  • garrywheels Garry (@garrywheels) reported

    @PrimeVideo @ReginaKing Please oh please don't be terrible 😩

  • WesleyMcDade Wesley McDade (@WesleyMcDade) reported

    Hey @PrimeVideo you seem to have misrated "Nativity 3: Dude where's my Donkey!" resulting in the pre film advert being "Hunters"! Can you see the possible issues here?

  • QuietSet Quiet On The Set! (@QuietSet) reported

    @TheRealEliGoree @FilmTVDiversity @PrimeVideo Look forward to seeing this. I had the opportunity to work with Ali as a younger man. Sorry this wasn't shot in Miami. Good luck

  • itsmilkntwo MILKNTWO (@itsmilkntwo) reported

    Anyone having problems with #PrimeVideo

  • TeejCarlson y - Taylor Joan Carlson (@TeejCarlson) reported

    @jk84getsangry @PrimeVideo Oh, my broken brain! 🙃

  • AbhinavSahai Abhinav Sahai (@AbhinavSahai) reported

    I feel sorry for @CricketAus Their only job is to keep apologising. Sometimes for players. Sometimes for fans. Sometimes they have to pay @PrimeVideo to make them look good. And what not. They’ve got good players. But only if they could fix their culture.

  • realDotNetDave David McCarter - Host of Rockin' the Code World (@realDotNetDave) reported from San Diego, California

    @PrimeVideo the Expanse is released on Wednesdays, then why do I get to see it on Tuesdays? NOT complaining, just wondering if this is a programming issue?

  • willexivy dyl (@willexivy) reported

    @parekhperalta but it's the original like it's only on prime it's prime original 😭 what is this mess @PrimeVideo please fix this

  • Fidgit15 Cold Christmas Fidgit arse 🤨 (@Fidgit15) reported

    Anyone else having trouble with fire TV/fire stick? @PrimeVideo what the hell is going on?

  • _SmileForKyle brick van exel (@_SmileForKyle) reported

    @PrimeVideo please fix your app

  • Mrtamizhan Pradeep (@Mrtamizhan) reported

    @PrimeVideoIN @PrimeVideo Android tv app for act 4k and mitv has below issues. 1-Only default profile is available. 2-App closes a few minutes after video is paused. 3-Video resumes playing from 2 mins before it was paused.

  • JaxTechSolution MadMaxJax (@JaxTechSolution) reported

    @TheExpanseWR @ExpanseOnPrime @PrimeVideo Just finished 507 of the Expanse. This was my first experience of disappointment with the series. It felt like a filler episode. I’m tired of Marco’s megalomania and Filip’s mommy issues. This did nothing to further the story arc and Naomi seemed weak and ineffectual.

  • iam_sash Satish Chavan (@iam_sash) reported

    @NetflixIndia m not able to login , showing 41 error since months when ever I try to use it on mobile data, but @PrimeVideo works fine why?? Should I stop paying

  • ElizabethMaiel4 Elizabeth Maiello (@ElizabethMaiel4) reported

    @PrimeVideo Trying to watch coyote, there is a freaking commercial every 5 minutes, wtf? Fix that ****. And no, you can't fast forward...🤬🤬

  • _spatula KzN 🌸 Spatula (@_spatula) reported

    @virginmedia my @netflix and @PrimeVideo apps are not working on my box - I’m unable to watch anything on Amazon and can only watch series, not films on Netflix. Both work fine on my phone and tablet.

  • ElenaDiGi Elena DiGiovanni (@ElenaDiGi) reported

    Recently watched “Mary Queen of Scots” on #primevideo . English original dialogue, Italian subs. Possibly the worst subtitles I’ve ever seen in my life. @PrimeVideo

  • MusingsFilm Film Musings (@MusingsFilm) reported

    So I don’t plan on watching @PrimeVideo’s Lord of the Rings series, but I do love the much improved diversity in casting. That was the one huge weakness of the movies and I’m glad to see the series is trying to fix that.

  • JozsefBozo1 Jozsef Bozo (@JozsefBozo1) reported

    @salmahayek @PrimeVideo Dear Salma Hayek! Unfortunately, I also have little money for food. My monthly income is $ 76. Please read my story on the donation page! COVID has ruined my life, I don’t have a job, and I’m even being expelled from the apartment unfortunately. Please help me not to be homeless!

  • GarethapWatkins Gareth Watkins (@GarethapWatkins) reported

    Struggling to get subtitles for #parasite on @PrimeVideo please help! x

  • Britishteahater Chloe (@Britishteahater) reported

    @HibbzKent @PrimeVideo On Google there's just tons of people with the same problem

  • sharadudr Sharad (@sharadudr) reported

    @reliancejio @PrimeVideo @juniorbachchan Very slow speed and disconnect automatic many time every day If my problem not solve on time, I will never continue with you, as my plan renew on next month If your service is not satisfactory I will go with another company in next month

  • orlabrod Orla Broderick (@orlabrod) reported

    @miss_susanboyle Didn’t work for me - tried but kept losing its thread - I’ve stated watching Damages on @PrimeVideo from the start - watched it in 2007-8 when it first came out but still brilliant - give it a try

  • iammarcymarc ΜΛRC ΡΛRISΗ (@iammarcymarc) reported

    HELP NEEDED PLEASE!!! I want to get a projector that is easy to use with your usual streaming channels like @NetflixUK, @disneyplus @PrimeVideo etc. But one that doesn’t cost too much. Recommendations welcomed...

  • KanadaPolitics CulturalCurator (@KanadaPolitics) reported

    @ExpanseOnPrime @PrimeVideo I am fed up of the one episode per week. I don't see the point to pay a membership for that. Please stop it. Help me stay on Prime

  • laleaney Teifah (@laleaney) reported

    @PrimeVideo needs to fix up 2 episodes are missing off @BravoTV #RHOA S4 (around ep3-4) and (around ep12-14). 2 episodes have been duplicated

  • gonzbigdaf Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported

    Team truckers on prime possibly the worst film Iv ever seen,30 min in 50 left pure shite @PrimeVideo

  • LilSallyScoop Little Sally Scoop (@LilSallyScoop) reported

    @PrimeVideo If it was an issue with ratings or not much video interaction, my son is 7. He doesn’t know how to do that yet. He just wants to watch someone he considers a friend, @MrZebraGamer, play some fun games. Please put the videos back on.

  • S_TweetThang D'Shea🤓 (@S_TweetThang) reported

    📺 #TheMule before work 🙌🏾#Detroit @PrimeVideo

  • kirangandhisk31 Kiran... (@kirangandhisk31) reported

    One of the worst experience through @PrimeVideoIN There is no proper response on mail also. @PrimeVideo @amazon