Amazon Prime Video status: streaming issues and outage reports
Problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 4: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (31%)
- Buffering (28%)
- Crashing (22%)
- Sign in (15%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn
|
Buffering | 57 minutes ago |
 Melbourne
|
Buffering | 3 hours ago |
 Utsunomiya
|
Playback Issues | 3 hours ago |
|
Sydney
|
Sign in | 3 hours ago |
|
Chicago
|
Buffering | 3 hours ago |
|
Melbourne
|
Playback Issues | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Degen Al (@DegenAl1) reported@PrimeVideo why can’t I watch Spider-Noir in black and white on my Fire stick? How ******** do you make stuff that doesn’t work on your own product. Fix your ****!!!
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Carlos Tomás (@CarlosGarzonC) reported@amazonfiretv @PrimeVideo @amazon Prime Video on Fire TV should let users sign in with a different account than the one linked to the device. Many households use multiple accounts, and easy account switching would greatly improve the experience.
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deanalliecat66 (@starrygalx1s) reported@tryquinn got DeanAllie back from @PrimeVideo post just an hour ago. Help 😭
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𝐃𝐢𝐦𝐚 🇱🇧 (@dimadw23) reported@Siomara_Bohle @PrimeVideo Seek help
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Brian P McCoppin ✝️🥋 | Homeschooling Florida Man (@brianmccoppin) reportedSo @PrimeVideo #SpiderNoir does not work in B&W on every device. If your TV (or Fire Cube in my case) is one of the ones that doesn't work, you have to start it on your phone, watch for 30 seconds, then resume on the TV, and it doesn't always work. Or I can just pirate the B&W..
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CreatedToEnchantYou🥀 (@TheRealEgoBekee) reported@PrimeVideo pls work on your resume watching 😭 now opening and searching for The originals all over again just because I decided to reply an ig message
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zira / rocky 🎬🌙 N1 ROCKTIZ FAN (@dailyshowyaoi) reported@primevideo fix ur app please im trying to watch the boys
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Jurasskick (@jurasskick) reported@FilmLadd @PrimeVideo @AmazonMGMStudio I cancelled after they blew a billion dollars to **** all over Tolkien and wanted me to watch commercials for the pleasure. I'm not sure they can work hard enough to bring me back.
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Ironhead841 (@Mt2Aguy) reported@FilmLadd @PrimeVideo @AmazonMGMStudio Aha I hoped you'd spot that error when I replied to you the first time. But to get back to the topic at hand, I agree this would have been an easy layup for Amazon and I can't fathom the reasoning behind passing on this.
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Gaurav Gupta (@HeyGauravHere) reportedPrime Video app on any smart TV is just constantly buffering and won't play anything. 😩 Anyone else having this problem? So frustrating! 😠 #PrimeVideo #TechSupport @PrimeVideoIN
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deanalliecat66 (@starrygalx1s) reported@tryquinn got their baby's back from @PrimeVideo post just from an hour ago. Help 😭😭
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@trevors24#TEXIT🇸🇴 (@trevors241) reported@NASCAR @NashvilleSuperS @PrimeVideo Idiots made it a night race. Most of us have to work tomorrow, and your product has become less than “must watch TV”.
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Nida Inamdar (@inamdar_nida) reported@PrimeVideo worst dubbing and sound of Game changer (Hindi) @AlwaysRamCharan
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🦋 (@gracesaggie) reported@daeneryscult @PrimeVideo another terrible fandom but at least they pretend to like the female leads more than the male ones while they fight with each other ig😭
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Pranav🚀 (@pranavdotexe) reported@rajni_ashvarya @PrimeVideo This is interesting. Would something like Watch Now Pay Later (single click to play but billed monthly/annually) solve for you or the core issue will still remain?
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Whirlwind8 (@Whirlwindguy) reported@Stargayte @AmazonMGMStudio @PrimeVideo Might have dodged a bullet. Shows nowadays are terrible.
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Ron Handley (@ronaldhandley) reported@PrimeVideo Terrible. Terrible Acting. Did I just watch Cage or Biden?
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Ceyda🪐🪼 (@Ceycey3498) reported@offcampusonpv Ella and Belmont are so loved and have contributed so much to the show's viral success, so why do you constantly shove the other couple in our faces and do PR for them? You're wasting Ella and Belmont's hard work and alienating people by doing this. @PrimeVideo @offcampusonpv
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AAE (@AAC0519) reportedI just spent an hour navigating @amazon @PrimeVideo trying to resolve a basic problem: I cannot access a video for which I paid (order and invoice shown in my purchases). Even @Grok could not help, as every link was to an AI dead end. Good grief, Amazon. Do better. Don't bury me inside an AI maze, none of which is relevant.
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TheOldestGamer1🐊 (@TheOldestGamer1) reported@Nina7Infinity @PrimeVideo @AmazonMGMStudio I'm locked in until November; however, I'll send the cancellation notification when I get home from work. It'll cost me being able to watch Season 3 of Fallout, but so be it.
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Ace Burton (@AceRumble) reported@ZukNach @PrimeVideo I tried this but unfortunately no luck, maybe my model is defective. Thanks for trying to help, tho.
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Kim Hampton (@KimHampton5) reported@chrizmillr @PrimeVideo Having trouble watching this in colour, it's not giving me the option, and I've seen I'm not the only one. Help!
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Sjwillie (@stephgullett) reported@martinamcbride @ACMawards @PrimeVideo You have no problem playing for Obama but are canceling on America’s 250! Why? Are you truly trying to claiming bipartisanship? We all know that is crap now!What a letdown you turned out to be! Deleted all your songs today!
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Kevin (@pineridgemtrsp) reported@PrimeVideo having terrible luck. Keeps raining since they’ve take over for @NASCAR
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TheSaturnV (@saturn91984) reported@orangebastard_ @GarrettSmithley @PrimeVideo The worst was when we had to endure both Jr Dale and screechy Jeff Burton at the same time.
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Christie Dedman (@ChristieDedman) reported@PrimeVideo woof it was terrible
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Dr00pe (@shysterqca) reported@gtfinchy @PrimeVideo That’s the point idiot It’s Nicholas cage u clearly not a fan of his work
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Hlubikazi❤ 🇵🇸🇿🇦 (@BuhleNdabambi1) reported@dieMaehms @PrimeVideo @AmazonMGMStudio And you know what?? We shall keep doing the Lord's work.. Remember what happened to Lucifer(the series) when it got cancelled at Fox? We are definitely not losing hope.. #SaveWOT 😭
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fiery storm fox (@FlamingFurry) reported@PrimeVideo First off, the Amazon music app on Xbox LIVE is absolute garbage and dashboards you every single time you try to start a damn song, you guys need to update the app and fix it ! #FIXITAMAZON ! My next comment is important, it'll be in the reply to this. You best read it.
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irie_ (@irie_inc) reported@PrimeVideo Multi billion company and doesn’t have a ******* quality control department. Fix the damn color option.