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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Istanbul Playback Issues 3 hours ago
Fairfield Playback Issues 12 hours ago
Jeffersonville Buffering 15 hours ago
Berlin Crashing 16 hours ago
Hamilton Playback Issues 18 hours ago
Guwahati Crashing 18 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    Trying to watch @NBA on @PrimeVideo is the worst playoff games I ever watched on my TV..just buffering & sound going off .. horrible playoffs on @PrimeVideo

  • dtdsadderdays
    dtd (@dtdsadderdays) reported

    help @Sportsnet @PrimeVideo my broadcast just crashed and i haven’t been able to restore it for the past 15 minutes. i’m missing the blue jays masterclass

  • BigBegottens
    ʙᴇɢᴏᴛᴛᴇɴs (@BigBegottens) reported

    @MydeAura @PrimeVideo I just downloaded it ooo trying to login no way

  • Pranish_24x7
    Pranish (@Pranish_24x7) reported

    Dear @PrimeVideo... I got a Prime Coupon with my @airtelindia Recharge... But I am unable to use it because I purchased Prime shipping edition... Can you help me here?

  • BloodRiversMoon
    sesh59 (@BloodRiversMoon) reported

    @kingocho3 @PrimeVideo anti america AND anti christian? sign me ******** up. literally the 2 worst cancers on this earth rn

  • hotchknsandopls
    ath1337 (@hotchknsandopls) reported

    Are @AustinRivers25 and Scalabrine idiots? That was a clear wind-up and follow through by beef stew. They’re terrible at this. @PrimeVideo need to get rid of these clowns. They don’t know when to shut up.

  • Acceleratedfts
    richruffjr (@Acceleratedfts) reported

    @PrimeVideo Just to let you know, your NFL productions are terrible, your NBA productions are worse. Life long Celtics fan here and you’ve made this game almost unwatchable.

  • GabrielFer17599
    Gabriel Ferreira (@GabrielFer17599) reported

    @raftingzalmoxes To be successful, a documentary needs to break out of its bubble, go beyond the EUA and be shown in other countries. @PrimeVideo could help with this by acquiring the broadcasting rights in other countries, since not all places have access to the Peacock streaming service

  • 509Kingofkings
    I’m just a ghost (@509Kingofkings) reported

    @PrimeVideo can you stop loading up tons of ad’s in all your shows? This is terrible trying to watch the new The Boys episodes and ads ever like 6 minutes. Stop this ****.

  • whodude123
    Harry (@whodude123) reported

    @PrimeVideo I was supposed to get to watch four NBA games tonight. I got to watch one. Who decides these get turned off? That’s not what I’m paying for. I watched the Lakers beat Houston. The audio was so terrible I had to just mute it. Absolutely terrible. I’m not recommending you guys to anybody.

  • Noha_luboya
    Noha (@Noha_luboya) reported

    @AmazonHelp @PrimeVideo @NBAPR The buffering is unbearable for these nba games, it lags for such a long portion of the game this is nasty work

  • woonhakko
    kory (@woonhakko) reported

    @PrimeVideo you have a day to fix this ****.

  • CWHager
    Collin Hager (@CWHager) reported

    Who is this idiot calling the @celtics game on @PrimeVideo? He’s awful

  • BallersCultureX
    BallersCulture (@BallersCultureX) reported

    @NBAonPrime @PrimeVideo The Pistons have been the worst #1 seed in NBA history

  • SJPontes
    S.J. Pontes (@SJPontes) reported

    @NBAonPrime @PrimeVideo FIX YOUR **** the sound and video don’t match up again, but you want people to pay for this **** 🤬 GET YOUR HEADS AND ASSES WIRED TOGETHER!

  • 2KMVP
    Dani Rojas (@2KMVP) reported

    Ok @PrimeVideo get it together. NBA playoffs aren’t a time to fix glitches. Or are yall just trying to get us to use the “prime vision broadcast”?

  • TheLawe912
    The Bartending Broker (@TheLawe912) reported

    @jeff_gluck And @NASCARONFOX junked the replay roll out. This might be their worst production on the year. Non-stop commercials, ****** camera choices, then even more commercials. Can’t wait for @PrimeVideo

  • jondavis343
    Jon D (@jondavis343) reported

    @mikethemiz @PrimeVideo pacing and editing is terrible

  • 0xSadGhost
    Sadghost (@0xSadGhost) reported

    Can someone explain to me like I am a Child why @JeffBezos and @PrimeVideo somehow decided INVINCIBLE should have such a low budget? In comparison with other Animes the budget for Animators is terrible. They gotta do better fr

  • BetOnPete
    Pete (@BetOnPete) reported

    @PrimeVideo I’m trying to watch the Celtics and it’s not working. It’s kinda a big game you dolts! #Error5051

  • LaLu_2K01
    S®️EE L🅰️L (@LaLu_2K01) reported

    Dear @PrimeVideo , what’s the issue with releasing all episodes at the same time? Why make us wait for days between episodes? It’s honestly irritating. We just want to binge-watch without unnecessary suspense. Learn from @netflix drop all episodes together. #PrimeVideo #Netflix

  • justalarriemar
    justalarrie (@justalarriemar) reported

    @DeluriaD @PrimeVideo @ZoeKravitz They can’t help it. They haven’t had much to hold on to their fantasies, so when they see one, they don’t even think 🤔

  • CrossingofBlood
    Vader (@CrossingofBlood) reported

    Huge L for @PrimeVideo for not allowing their mobile app to download movies without WiFi. Netflix, HBO, etc. all do it with no problem. The point of downloading stuff is to be on the go… #kindofawaste #disappointing

  • yeetusjeetus
    Yeetus Jeetus (@yeetusjeetus) reported

    @PrimeVideo Season 5 is the worst yet.

  • celticslurk2000
    Celtics Lurker (@celticslurk2000) reported

    @NBAonPrime @PrimeVideo This was one of the worst game calls I’ve ever heard – I had to mute the game by the end in order to be able to tolerate sticking it out

  • KrunkVegeta
    Vegeta (@KrunkVegeta) reported

    @PrimeVideo @AmazonMGMStudio Why is your ***** *** app not working on apple tv? Glitchy piece of ****

  • csainzlover
    aria ⁵⁵ ⁶³ (@csainzlover) reported

    @FilmUpdates whoever edited this needs to fix the lighting before airing the show I’m not joking @PrimeVideo

  • Tailgatengirl
    Dawn Bostrom (@Tailgatengirl) reported

    @Stagecoach live on @PrimeVideo is the worst. One stage is live while the other isn't. Even the schedule on the main stage isn't accurate. Would love to watch according to the actual schedule. And they aren't showing all stages like @coachella. Day three and I'm done.

  • kmenconi
    Kristin Menconi (@kmenconi) reported

    @PrimeVideo absolute worst broadcast in history. "Nothing bad happens to Jayson Tatum." Goodnight.

  • sathuashrith
    Ashrith Sathu (@sathuashrith) reported

    @uwukko primevideo doesn't work on helium in india ( it says chromium version not supported ) Iam on latest version btw..