Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (27%)
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Playback Issues (22%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houilles |
Playback Issues | |
 Laconia |
Playback Issues | |
| Ashburn |
Sign in | |
| Northbrook |
Buffering | |
| Omaha |
Crashing | |
| Saddle Brook |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Bazley
(@BazleyJamie) reported
I absolutely could not believe it when I came to put on my bedtime fix of @BobRossOfficial and discovered @PrimeVideo have taken it off prime. Just as things were looking up you go and pull a **** stunt like that. I’m out 😭
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miguel cortez
(@lapsus5) reported
@PrimeVideo Looks awful but I'm going to watch it.
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Oday Tony
(@OdayTony) reported
@Timmens @PrimeVideo Like your Blue Wave, same ****** ****** ideas that fail every time and people like me have to fix it.
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Jason Norwood
(@JasonNo91776151) reported
@PrimeVideo These employers who think it's okay for crime to increase, families to be torn apart, citizens should be paying healthcare or insurance with a pinky finger pension package..... Their reign of terror and error era is coming to an end. I feel confident God is getting his point
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Amanda Fredrickson
(@AkfPanda) reported
@PrimeVideo #RenewDebris #pickupDebris Debris deserves more than one Season, there is so much more story to tell! Please help!!!
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Mark Rey
(@markerey) reported
@OdayTony @Timmens @PrimeVideo You couldn’t fix anything but your eyes on a ham sandwich.
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Ali khundmiri
(@alicodermaker) reported
Amazon to Buy MGM Film and Television for $8.45 Billion Woh sab to theek hai... can you also fix primevideo's UI and UX, please?
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Shahbaz Latif
(@messiah58507) reported
@PrimeVideo Kindly fix your regional setting issue majority of the Indian content can't be watched by subscribers in EU or abroad
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KULDEEP YADAV
(@kuldeepy240) reported
@amazon @PrimeVideo I have an account for watching prime videos but today not able to login in the account and after reset password also not possible to login and when I have enabled two step verification then how can anyone login in my account and place order.
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Levi Ackerman☮️
(@captain_levi_02) reported
@PrimeVideo can't your app control the quality of video on TV. Because my Net pack is getting exhausted very quickly by that high quality video.
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Shyam Lal
(@Shyam7Bishnoi) reported
Please help @PrimeVideo,@AmazonHelp for recover my Amazon prime account
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JMH
(@ChasingJoy83) reported
@PrimeVideo I loved the shout out she gave about global warming at one of her shows while she does nothing but fly around the world in her private jet. She is the problem preaching to people that are not-no pot to piss in. Wow. Disappointing how out of touch she is-I’ve always loved music
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Jared Grywacheski
(@Jgrywacheski) reported
@PrimeVideo PPLLLLEEEAAASSSEEEEE invest in improving the UI of Prime Video. It is by far the worst of all the services. Clunky, disjointed, jumbled, and just an all around pain in the *** to use. Especially with the incoming MGM content, things are going to get messy.
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Steel City 66
(@BZ6687) reported
@WeadiaMedia @PrimeVideo You mean movies with a problem and a solution? Yeah I’m guessing forever?
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Simon Courtois
(@happynoff) reported
Seriously tired of @PrimeVideo playing trailers with ****** french dubbing while my settings indicate to play content in original version. How can they still run the worst streaming UX and not change a damned thing?! 🙄😒😠
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FKAPessimist ✊🏾🌈🌹 ♓︎
(@FKAPessimist) reported
And @PrimeVideo, fix that ugly *** user interface. It’s terrible. Y’all got the money. Hire somebody to fix that ****.
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Priya Duguay
(@PriyaDuguay) reported
@AmazonHelp Still disappointing as this problem seems to go back two + years. That’s fairly detrimental to the films and all those who worked on it to have the platform fail in UX and quality degradation @TheMauritanian @PrimeVideo
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TexasBoyRob
(@Robert_Ed1982) reported
Well looks like I will be paying double for @hbomax now ugh. I have it through Hulu. Well I was on @PrimeVideo and I figured if I used the same login it would bring my account up. Nah it logged me in and I got charged AGAIN to have HBOMax. Bruh….
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reese (aroused)
(@honkytonkvirgin) reported
hey @PrimeVideo @amazon @JeffBezos can u guys fix your version of “2046” by Wong Kar Wai!!! it’s literally unwatchable its so weirdly buggy
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Andrew 🇺🇲🇨🇴🇨🇺
(@AJyanksatlas) reported
@PrimeVideo We shall see Amazon.. We shall see. The info on the show is terrible tho I have no idea what it's about and I only have 70 some odd years to live 😑
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GaLiberal
(@liberal_ga) reported
@ifuseek13 @aarpsupermodel @PrimeVideo Kanye has mental issues. That why he's being divorced.
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Victor Pikula ☁️ ビクター・ピクラ
(@vpikula) reported
@MyTwoYen Even more enraging is that the text is making it sound like the customer is causing the problem. Rather than a “Location settings issue” this is a rights management issue @PrimeVideo
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Liz | I left a part of me back in new york
(@landwarsinasia) reported
@PrimeVideo He should just ask Jesus for help.
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Maureen Obadha
(@IAMAtyeno) reported
@PrimeVideo it's painfully hard to watch anything when in Nairobi, Kenya.. Buffering every minute. The other streaming services work fine.
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Grumpy Dan ✝️☯️✡🕉☪️
(@MSScienceWizard) reported
@PrimeVideo Still the worst Chris. Sorry.
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James
(@leftistjames) reported
@PrimeVideo You mean the worst Chris? Lol
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Sanjay Kumar
(@TheSanjayRanga) reported
I just noticed it's same with @PrimeVideo too. So I guess it's a device issue. Care to explain?
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Adi
(@Aditya_JS12) reported
@PrimeVideo Please fix your UI
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RP Murali
(@muralirp86) reported
@ACTFibernet From this evening Netflix, primevideo, Instagram & few sites not working in your broadband connection. What Happened?.
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Mike Warne
(@WarneMike) reported
@PrimeVideo This movie was terrible. I’m not sure what the Academy was smoking when they nominated it for an Oscar.