Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (27%)
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Playback Issues (23%)
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Crashing (19%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Connellsville |
Playback Issues | |
| Morganton |
Sign in | |
| Denver |
Crashing | |
 Schöneck |
Buffering | |
 Perth |
Buffering | |
| Milwaukee |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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rahul
(@rahul22413084) reported
@PrimeVideo T-14) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN
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Ortonomous
(@IamOrtonomous) reported
is @PrimeVideo basically a stream? dreadful picture quality #ncfc
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rahul
(@rahul22413084) reported
@biglttlefleabag @PrimeVideo T-14) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN
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Talz
(@TalzUK) reported
@PrimeVideo your Premier League football needs to be so much better quality, stuttering and shameful frame rates it is nearly unwatchable, may as well stream it on a Kodi box and not pay towards it.
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Jason Sheldon
(@Junction10) reported
@pintsizedjemma @PrimeVideo It used to also have a really annoying habit of being chunkier than pedigree chum for the first couple of minutes until it had buffered enough data to show a high quality picture….. not sure if that’s still the case…?
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JALS - Official
(@LardizabalSosa) reported
@PrimeVideo @SenketsuAce The worst is easily the amazing spider-man 2.
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Chris
(@offby1) reported
@bitprophet I've been noticing that too, and it's irritating. To cap it off, even when it DOES work, the damned WoT animated shorts aren't there! What's up, @PrimeVideo?
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Terry Towelling
(@TerryTowellingg) reported
@primevideouk anyone know how to watch the Davis Cup quarter final which is live currently? I've paid for Discovery+ and yesterday's quarter final was live but there's no link to today's matches on Prime. Somewhat annoying to pay for something that doesn't work. #PrimeVideo
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Toby Gallagher
(@TobyGallagher6) reported
@Chosen_Asmodean @PrimeVideo Only problem here, and I'm not the first to think it, is the 'can I trust Asmodean?' question.
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Chris
(@ChrisGoes88MPH) reported
@PrimeVideo Proof a great actor can save a terrible movie: Phil Hartman in this. RIP
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Jon Lee
(@shadowjed) reported
@PrimeVideo - can you tell us which games Ally McCoist will be working in the next couple of days, as by definition they will be more enjoyable than any he is not working?
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𝓐𝓵𝓲𝓬𝓲𝓪
(@ItsBizzlesRauhl) reported
@PrimeVideo hi just paid for my membership and it’s not working
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Simon Neil
(@SimonNeil17) reported
Bloody @PrimeVideo football - always issues with it cutting in and out. Coverage is so poor. Really budget. Whoever had the idea of letting these cowboys air the football needs a hiding. #amazon #prime
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Punji
(@punjipanicker) reported
@TheWheelOfTime @PrimeVideo Such a terrible adaptation. I can't get through episode 2. Did anyone listen to audio books before their embarked on this journey?
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herbie hancock
(@herbiehancock22) reported
@PrimeVideo Awful.
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Pegg
(@Pegg_Finkle) reported
Hey @PrimeVideo Basic functions like rewind/fast forward/return to previous screen are so awful using the @Comcast interface that I cannot believe someone allowed this technological crap to move forward. We pay you a lot of money. You owe us a lot of improvements. Stop sucking.
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Becks Prebble 🦩
(@BecksPrebble) reported
Trying to sign up for my free @PrimeVideo trial and it keeps saying error occurred, try again 🙄
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Matthew VanG
(@Mattapus) reported
@AnpanmanMMA @Darrel_Hicks97 @PrimeVideo Got a problem with cartoons?
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Wing woo
(@Wingwoo9) reported
@Pennys_Talking @premierleague @PrimeVideo Why is the the picture quality so crap on PRIME premiership league . Say what you want about Sky & Bt ( I usually do ) but at least there picture quality doesn’t look like it’s come out of the 80s.
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Jordan Drewett
(@JordanDrewett) reported
can’t contain my excitement for @PrimeVideo’s streaming of the Premier League this week with abysmal quality footage which is about 90 seconds behind. 🙄
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rahul
(@rahul22413084) reported
@PrimeVideo T-14) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN
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Mr JJ
(@1964gooner) reported
@virginmedia I have a Tivo so now cannot watch @PrimeVideo or Netflix through a channel but have to use an app. The apps never work especially @PrimeVideo Why have you made this change?
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Gareth Roberts
(@darwinspoint) reported
Lots of buffering. Never get this problem with the Sky sports app 👎👎 #PrimeVideo
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Neil Aylward
(@neilaylward) reported
@PrimeVideo like the football coverage. Like pregame. Like the commentary. But FFS sort out the stream quality per-lease! It flicks between full HD to etch-a-sketch
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Ant
(@Smitspurs) reported
@PrimeVideo why is the football like watching a free stream it is awful
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Darren Mayes
(@daznccc) reported
Streaming quality is absolute bollocks @PrimeVideo
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rahul
(@rahul22413084) reported
@PrimeVideo T-14) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN
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MilkMan
(@The_actual_Milk) reported
@AlienGYT_ @PrimeVideo @InvincibleHQ But this is a semi good brand that can release quality content sometimes
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Richard Bristow
(@DamnedScientist) reported
@vinegardog1 @farscape @PrimeVideo Still fighting. Because that's they way the Eidelons made them both.... All the while both trying to work out how to neutralise the Crichton Threat. 😱
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Julie Delisle
(@puceronie) reported
my brain would work better if you could filter out the christmas movies from primevideo's newly added list