Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (27%)
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Playback Issues (24%)
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Crashing (23%)
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Sign in (22%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arcata |
Crashing | |
| Tampa |
Playback Issues | |
| Hoffman Estates |
Playback Issues | |
| Wilmington |
Playback Issues | |
| Supply |
Buffering | |
| Estacada |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny Lens MFA famous early punk rock photo/artist
(@jennylens) reported
@PrimeVideo my carefully curated watchlist is suddenly empty. Midsomer Murders keeps showing a dog aka 404. Having tech issues? Or did Prime yet again yank a series I've been watching, w/no warning? Maybe time to add BritBox as a stand-alone sub? I'm so addicted to Brit shows.😞
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Yvey Q
(@YveyQ) reported
@amazon web services outage is preventing me from turning on my Christmas lights and not letting me watch Harlem on @PrimeVideo Do better Amazon! Sitting here in the dark with Dumb Plugs and no eye candy! 🎄
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Victor Bellew
(@VictorBellew3) reported
@TheWheelOfTime @PrimeVideo If I ignore the books it's still terrible writing. Half episode 5 focusing on an ancillary character who has no direct impact on the plot? And if we include the drama from the fourth episode that's almost one full episode dedicated to his character arc. That's bad writing.
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Sam W. D.
(@SamMrSandman) reported
@PrimeVideo Why can't I watch the UEFA Champions League on your service? I am paying for Paramount+ as well. Paramount+ are the TV providers of it, at least in the U.S. I NEVER had this problem when I was paying Paramount just by itself.
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Simon
(@Options_Experts) reported
@PrimeVideo That was the phoniest fake head-butt I have ever seen. This actor is awful.
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Kai 🇦🇬♉️👩🏾💻
(@Kai_09) reported
@PrimeVideo why did Harlem disappear from my library? Y’all got served issues ? #HarlemOnPrime
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Vince Outlaw
(@vinceoutlaw) reported
from
San Diego, California
I'm wondering if the @AWS outage is what's making my @PrimeVideo have lots of glitchy, no video-ness this afternoon. @CoxHelp
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sydney
(@morebravolesstw) reported
@amazon @PrimeVideo I have a #FireTv and a #FireStick and suddenly neither will connect to internet. Pls help!
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Mia
(@ox4recks) reported
@PrimeVideo fix your ****. Nobody can watch anything.
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Shane Bowen
(@Shane_in_pics) reported
@PrimeVideo Ok, so, having someone who better matches the book version of Jack makes me happy. Tom Cruise was a terrible choice for the movies.
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Patsy Jay
(@plgjay1) reported
@MeRavingMad @TheWheelOfTime @PrimeVideo Anybody else have trouble understanding the dialogue? Why do these people mumble, not know how to deliver a line?
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Zak Fox
(@ProfessorFox) reported
@PrimeVideo do y’all have the ability to help me with some issues?
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Miranda Allen
(@1MirandaAllen) reported
Hey @Amazon @PrimeVideo, if you would make DVDS of @thegrandtour available for purchase, I could be watching it right now while you work on your web services outage problem.
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A❌y Sutherly
(@ladyamy91) reported
@PrimeVideo the movie I bought 2 yrs ago and have watched many times over including episode 1 of it is suddenly not showing up on my TV App. It was an hour ago! It’s showing in my account and phone app! Help!
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James Wooden
(@JWooden32) reported
from
Johns Creek, Georgia
@amazonmusic @alexa99 @PrimeVideo Why is Amazon Music not working on my Alexa Tower? It’s been down all day.
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fcbkimmich
(@w4nner7489) reported
@Iewandowskiego Oh good thought it was a primevideo problem
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😷💉💉💉HoneyBearKelly: The Future Sound of Retro
(@HBK112) reported
@PrimeVideo Are you having service issues?
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There's gotta be a joke in there, somewhere.
(@VDFromAToZ) reported
@PrimeVideo @amazon @amazonnews Help! Amazon Prime and Amazon are still down. All searches come up dry!
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ninjahertel10🦦
(@ninjahertel10) reported
hey @PrimeVideo season 28 episode 13 of survivor skips and cuts out very important scenes from the finale. kinda disappointing after watching the entire season without issue.
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🏳️🌈Snacktrick🍪
(@snacktrick) reported
@PrimeVideo @TheWheelOfTime Why is your video service not working? Been loyal for yrs. Just get a 🐕 and a “sorry..here’s a dog. Sorry…” Wtf. YouTube is def calling
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parker ੈ♡˳
(@chokingfaerie) reported
@PrimeVideo why is amazon prime not working :( i wanna watch movies w blu
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🇺🇸 Alexander Vincent 🇺🇸
(@Frankalexvalent) reported
Some of my library on @PrimeVideo is gone, specifically season 4 of @Yellowstone which I purchased and seems like a bunch of other titles I purchased have vanished totally not sure what’s going on. I know Amazon is having problems now but didn’t realize it was affecting digital
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NKC
(@ninakcarroll) reported
Anyone else having issues with @PrimeVideo today? I can’t access my purchased content.
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Dorrie Mae - A Child At Heart
(@The_Hermithood) reported
@paramountplus I'm having trouble logging in. I created an account by signing in with @PrimeVideo directly to your website. Created a login and password now it is not working. Are your services still down?
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Giddy Yodo
(@GiddyYodo) reported
@PrimeVideo You have still not helped me! Your bit just told me to contact customer support but that is what the problem is! I am losing money every month because you are to lazy to actually help me.
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Tomas Gaidin
(@luckymess) reported
@MatsPips @TheWheelOfTime is great on Twitter providing Alt-Text but X-Ray is generally terrible about it. No subtitles anywhere. @PrimeVideo you need to work on that! WOT is such an inclusive show, but this lack of subtitles really is a grave oversight. Hoping for a fix!
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Randall Flagg
(@RandallFlagg365) reported
@PrimeVideo @TheWheelOfTime As if i give a **** about what content you're streaming, when you can't fox or even acknowledge that streaming services are experiencing issues... well done
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Elizabeth Taylor
(@Lizz_Taylor1) reported
@ladyamy91 @PrimeVideo I was recommended to cybersecurity1000 on Instagram they were able to successfully regain access back to my account. They even work on banned, locked accounts. I recommend them✅
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Potentia
(@PotentiaOrg) reported
Server outage --> keeping amazon customers busy Meanwhile, Amazon --> playing blame-game @amazon @PrimeVideo #ServerDown
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Jai M.
(@jaimuziq) reported
@PrimeVideo why has #HarlemOnPrime disappeared from my fire stick and appletv? What is the error message 9912?