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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Sign in (27%)
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Buffering (27%)
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Playback Issues (22%)
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Crashing (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Playback Issues | |
 Lincoln |
Playback Issues | |
| Southampton |
Buffering | |
| Nashville |
Buffering | |
| North Salt Lake |
Buffering | |
| Parrish |
Buffering |
Full Outage Map
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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𝕸𝖆𝖌𝖓𝖚𝖘 𝖆𝖛 𝕲𝖆𝖑𝖊𝖓𝖘𝖐𝖆𝖕𝖊𝖓 ⚔️ #BLM
(@Matty_BoBatty) reported
Why ******** is the game regularly having lag/buffering issues?! Come on!!! This sucks, @PrimeVideo.
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⚡Don Coryell belongs in the Hall of Fame⚡
(@sayheydst) reported
@nfl @PrimeVideo audio is AWFUL tonight. Subs level at +11 tonight. Even the center channel is bass heavy. I'm not adjusting again every week for this crap. Hire me. Hire someone, anyone who know about broadcast levels! This is bush league, as they say ---booo.
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Recluse_Fam
(@recluse_fam) reported
@PrimeVideo why is the video quality so so so horrible on these nfl games?? Picture quality is perfect with every other streaming service on Apple TV. Live stream on prime video is the only one that’s this bad. Searching shows it’s not just me.
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Andy Rivas
(@AndyRivMSFT) reported
@NFL and @PrimeVideo your #TNFonPrime experience this year: horrible. Video quality on my new Fire Cube for past games: grainy, glitchy, or won't play. Solution to even watch tonight: restart my Cube!? Imagine having to restart my TV or cable box in 2000?
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Jamie R.
(@jamiej1977) reported
@AmazonHelp @DougE No- sorry. This isn’t anyones issue but yours. Our network connection is fine. Fix yours, @PrimeVideo . You’re ripping people off.
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Jamie R.
(@jamiej1977) reported
@PrimeVideo You can assist by improving your video quality. It’s fine right now, but has been garbage for the majority of the game.
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Dr. Aaron Smiley
(@aaronjsmiley) reported
@PrimeVideo stream of Bills game has error message
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Josh Allen is my Quarterback 🦬
(@DeltaHotel027) reported
@PrimeVideo fix your sound for the football game it cuts out constantly and it’s obnoxious.
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ClassicalLibMOT
(@CygnusA81) reported
from
Mantua, Virginia
Why does @PrimeVideo #TNFonPrime picture quality suck so much.
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strallweat
(@strallweat) reported
@MJNDesigner @PrimeVideo @NFL Every week they run it. Servers probably get overloaded. Especially with the two teams playing.
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Denetta Armstead
(@denettaarms) reported
@PrimeVideo need to work on their video quality of #TNFonPrime. It’s as though I don’t have a 4K tv.
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Derelicte
(@DGinMT) reported
I’ve used quite a few live streaming services on my smart tv over the years, and I must say that @PrimeVideo is the absolute worst. The @NFL should give that Thursday Night Football contract to another channel. Better yet: put it back over the air where it belongs.
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CFHumble
(@cfhumble) reported
Once again @PrimeVideo crapped the bed on TNF. This happens frequently with Xfinity. Had to abandon on Apple TV. Probably an Xfinity problem even though I pay for Gigabit service. Sigh.
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FilmGamer
(@FilmGamerOne) reported
@PrimeVideo I stopped watching #ThreePinesOnPrime because once again on your service there aren't native English subtitles. How is this still a problem on your service after 16 years?
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Marc Rubner
(@MRubner) reported
What is the technical issue that prevents @PrimeVideo from televising game that includes any excitement? You’ve had 13 weeks to fix this.
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Daniel Sinnona
(@DSinnona31) reported
These @PrimeVideo broadcasts of the @NFL are unwatchable Bad coverage, bad audio, announcers have ZERO juice and picture quality is poor
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Cort Mitchell
(@cort_mitchell) reported
@PrimeVideo stream was terrible tonight. Tried five or six different times to watch the game before giving up. No problems with any of our other (YouTubeTV, Netflix, Disney+) streaming services. Do better!
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Lanz Dela Roca
(@ldelaroca) reported
Hey @JeffBezos can u fix this horrible broadcast of the TNF game on @PrimeVideo Blurry broadcast & buffering makes it unwatchable.
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Eric Weidner
(@World_Weid) reported
from
Broomfield, Colorado
@PrimeVideo fix this video quality! #BUFvsNE
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Oliver Klosoff
(@BostonLonghorn3) reported
Hey @PrimeVideo . I keep getting a play back error trying to watch TNF… cmon!
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Miguel Alberto
(@MiguelA87974638) reported
@Msuleimaan Agreed about the amount of positive feelings, that is something I have felt since S3 began bc that is as how much I've been I involved & you are pouring your best into the all of it to make it work. You end up feeling better. #DCStargirl #SaveStargirl @hbomax @PrimeVideo
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🌱
(@nikkisinterlude) reported
Smile was the worst thriller ever. You owe me $5 @PrimeVideo
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Mark McNerney
(@MarkMcNerney1) reported
@PrimeVideo honestly one of the worst viewing experiences for NFL. You guys have to fix the interface for fast forwarding or rewatching. Terrible. Borderline unwatchable soley because of prime video.
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Grady n Donna
(@GradynDonna) reported
@DariusJButler @PrimeVideo Matt Patricia is being groomed to be the next Denver or Colts HC. Bill is doing the Lord's work. Thoughts?
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Mateo
(@MJNDesigner) reported
@strallweat @PrimeVideo @NFL They always do, and nothing helps. No issues whatsoever with Amazon until it’s time to watch football. What a shitshow this is
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Mick
(@0x4D69636B) reported
Is it just me or does Thursday night football video quality look like complete and total donkey **** @PrimeVideo
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scott pinkham
(@scottpinkham7) reported
@PrimeVideo your video quality sucks. I feel like I am watching a game from the 70's. I want a refund of my monthly service fee . I shouldn't pay for this quality b*******.
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Tom McCabe
(@tmccabe21) reported
I haven't watched TNF on Prime since wk 2 because the quality is so bad (and frustrating). I'm sick so I decided to watch tonight, doesn't look like they've fixed their problems. I really hope the NFL rethinks having Prime broadcast TNF for next season. #TNF #PrimeVideo
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Manny Silva
(@MannySilvaCA) reported
@NFLonPrime @PrimeVideo man you guys suck!! Poor audio and picture quality every week. Doesn’t matter what state I’m watching in.
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Leon Musk
(@TheFunkmann) reported
@NFLonPrime @PrimeVideo once again…your audio SUCKS. Takes the crowd COMPLETELY out of it for viewers. Pandemic games with fake crowd noise sounded more exciting. FIX IT.