Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: buffering, sign in and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 21: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (25%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Turlock |
Crashing | |
| Santa Clara |
Video Quality | |
| Broken Arrow |
Sign in | |
| Bangor |
Buffering | |
| Orlando |
Playback Issues | |
| Seattle |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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thatbatfan
(@the_batfan18) reported
I really loved @PrimeVideo's @InvincibleHQ but they really need to fix Amber. Her knowing Mark was a superhero the whole time made her behavior even worse.
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James Shannon Morant
(@JamesShannonMo2) reported
@RavensFilm @PrimeVideo I agree cause it was all about him becoming the leader and I know Edward Furlong had some issues with drugs and all but still it suck
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Hardwork
(@Rob1317) reported
@hbomax @PrimeVideo yall got too much money to not invest in more high-quality low budget films, take some chances and don't try to ride a wave of what worked... we need better horror movies
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Steffon Dudley
(@JohnSHeadley) reported
@PrimeVideo so, I just caught up on Jack Ryan. Why'd you completely misrepresent everything about their situation? How do you explain attributing their problems to nationalism and making their nation's savior essentially a female clone of Maduro?
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Sarcosis
(@Sarcosis) reported
@hbomax @netflix @PrimeVideo please help save #ProdigalSon. I would love to see what you could do with it without the limitations of network tv
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Zaraeleus
(@zaraeleus) reported
The only thing wrong is that your app is literally the worst @PrimeVideo
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Assistant Regional Manager🇭🇹
(@__naturalista__) reported
@ThemOnPrime is so f’n weird. Literally the worst thing I’ve ever watched on @PrimeVideo. Actually, the worst thing I’ve ever watched period.
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Aashish Kiran Shah
(@draashishkshah) reported
I think I’m over @amazon just cancelled @PrimeVideo and prime. You’re just not that good anymore. I’d rather buy local. I’d rather possibly pay more and get the service and quality I deserve.
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Dr. Ziriki Asuhbab
(@Dr_Ziriki) reported
@PrimeVideo @MissJodie Saw the movie, problem the plot was very shallow, knew what was going to occur after first 5 min of movie, was really hoping it was going to be better, disappointed that it wasn't
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ourpitbullroxy
(@ourpitbullroxy) reported
Is anyone else having the absolute WORST time with @PrimeVideo ? I keep getting a player error and can't watch anything.
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Julia Proofreader
(@ProofreadJulia) reported
@adelegeras @PrimeVideo @rizwanahmed It's a lot better than this car-crash adaptation from HeapOfShite productions!
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Tracey
(@BlueRose_110775) reported
@PrimeVideo hi I need help canceling a subscription. My email changed and I forgot my password, I tried contacting you via email through Amazon account but no one came back. I have taken out a 2nd subscription with my new email address and would like to cancel my old subscription
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vis
(@itsvnlive) reported
@PrimeVideo why minari is showing unavailable ? In the morning it was available but now it is not there? Is this your system work @PrimeVideo . Time to discontinue your subscription. Most of the good content is unavailable. Such an Unprofessional behavior
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Brian Sharp
(@bhsharp) reported
@tom_forsyth @PrimeVideo Then again, they should be able to help you avoid clipping but if you really want clipping, why stop you, I suppose
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I need a ******* hug! 😭
(@ineedafinghug) reported
@Roku & @PrimeVideo I suggest you fix your issues with each other or I’m done with the both of you
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mervgriffith888
(@mervgriffith888) reported
@DyingFemboi @PrimeVideo Why would anyone work at a place they don’t have bathroom breaks you stupid ****** clown
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Suffolk Ram
(@Suffolk_ram) reported
@netflix and @PrimeVideo must be kicking themselves @dcfcofficial are prime time binge car crash tv - #dcfcfans
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John Schubarth
(@schubejohn) reported
@PrimeVideoCA @michaelb4jordan @PrimeVideo I know I know Covid, production cuts blah, blah ,blah. But once again, sound problems will kill this movie 🍿If you watch this movie at home on TV you will be disappointed. The sound effects are way too loud. The dialogue way to quiet and even drop out in parts. Sorry no Oscar .
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SkolVikings
(@skolvikings) reported
@JamesRBrown_3 @DisneyPlusHelp @PrimeVideo FYI, despite Disney+ only having issues on ALL my Fire Sticks but NONE of the other devices in my home (all using the same wifi), I fixed the issue by pulling the power from my cable modem and all my mesh access points for 30 seconds. After my wireless came back, all was fine.
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Ryk Comerford
(@Truth_Quest30) reported
@netflix The glut of choice on Netflix makes it a confusing mess. But on top of that you shuffle My List, so movies & shows are not displayed in the order you posted them. Manual Order does not work. @primevideo does not randomly shuffle your watch list.
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amicus
(@legaladversary) reported
@WithoutRemorse @PrimeVideo @michaelb4jordan This move was horrible and the sound balance made it difficult to hear the dialogue without having your eardrums blasted out during action scenes. Just awful, we turned it off. So disappointed.
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Steffon Dudley
(@JohnSHeadley) reported
@PrimeVideo I just caught up on Jack Ryan. Why'd you completely misrepresent everything about Venezuela's situation? How do you explain attributing their problems to nationalism and making their nation's savior essentially a female clone of Maduro?
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goat king 🐐
(@goatlens) reported
Without Remorse is ****** terrible @PrimeVideo lmao ****. The acting the story. Y’all need Netflix’s help bro @michaelb4jordan aye man what is this
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Emily Evans
(@evansea) reported
I loved #Shrill and am choked it's over. @netflix ? @PrimeVideo? Fix. This.
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Lex
(@lele670) reported
@PrimeVideo who do I contact if the movie I just rented froze and won't fix?
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Suzan Morris
(@trailkat) reported
@vinegardog1 @farscape @PrimeVideo A brilliant revelation that Pilot's and Aeryn's lives had already intersected at a time they both made terrible choices that caused them to feel crushing guilt and shame. And Zhaan, D'argo and Rygel were there too, imprisoned in their cells. (Chi the voice of reason in this ep🤯)
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Michael DIBagio
(@comixconspiracy) reported
@people @PrimeVideo @TheRichardLewis I believe that is a spin-off from Clancy’s idiosyncratic, popular, and charming work. 🤔 I dunno. I’m not familiar with those characters. Like with the later stuff from VC Andrews. Or the Amber books without Zelzany.
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Liberal😚
(@shakir1h1) reported
@Iyervval @netflix @PrimeVideo Lol..you ll never get to work for netflix.🙄
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Luke
(@VE3LDJ) reported
Watching the movie #Breach, where bad actors and good actors are hurtling through space carrying all of humanity’s worst traits toward a new Earth 🌏 #PrimeVideo
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KhaosKitten met @poppy 2/2/20
(@ChaosKittenTj) reported
@PrimeVideo @primevideosport @PrimeVideoCA NO CHANNELS have updated bit Hay U or Global or Stack TV this is the most inreliable streaming service like Kardashians is 2 weeks behind and the only thing working is live tv... please fix this