Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Playback Issues (30%)
-
Buffering (25%)
-
Crashing (23%)
-
Sign in (19%)
-
Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pune |
Playback Issues | |
 Wandsworth |
Playback Issues | |
| Wandsworth |
Playback Issues | |
| Wandsworth |
Playback Issues | |
 Guadalajara |
Sign in | |
| Bury |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Femi
(@25shadesofblack) reported
@Kitsunomomo @LOTRonPrime @PrimeVideo back grounds maybe with the casual or total Tolkien newbies in mind. They didn't just create it for Tolkein fans. The biggest issue I have are the abrupt cuts in scenes, the timings are just wrong to me in most cases and it makes it hard to connect sometimes.
-
Dark Helmet
(@DarkHelmetRocks) reported
@LOTRonPrime @PrimeVideo Why is the writing just so God awful?
-
Rippa
(@Rippenstain) reported
@MrJamesMay @PrimeVideo God i hate having broken ribs
-
Suresh Jeevanandam
(@budalursuresh) reported
@AndroidDev In an TV app, if we use device code based login similar to Primevideo etc, how do we get the app reviewed in Play Console. From the review comments, it appears this flow is not supported but not sure as very little information is shared by the reviewers.
-
Bob
(@Bob74096107) reported
@PrimeVideo @chargers @Chiefs Horrible picture quality. Amazing that an organization with your resources could put out such a bad product.
-
DosEquis52
(@DosEquis52) reported
@TomFornelli @PrimeVideo @NFLonPrime Needs to work on the buffering too!
-
Ben Maynard
(@RealBenMaynard) reported
@LWinthorpeIII @PrimeVideo @PatMcAfeeShow There were a lot of people having that issue and you're watching live TV. Not some pre-recorded show lol
-
Ukko The Comic
(@UkkoTheComic) reported
from
Little Canada, Minnesota
@ajassy @NFL @PrimeVideo it's a terrible product being managed by a terrible company
-
Shawn Cooper
(@Scoop0410) reported
@NFL @PrimeVideo Thursday football was terrible. Can’t even hear the actual game. Turn down the mics and let’s hear the hitting of pads, the players and what the refs are saying! Annoying to watch.
-
Michał
(@Wichu91) reported
@MrJamesMay @PrimeVideo WHAT a terrible accident!
-
Cybermage
(@Cybermage14) reported
@LOTRonPrime @PrimeVideo Is this another race swap or another fan character? I'm having trouble keeping track.
-
kyle12k
(@kyle15684197) reported
@_mrkschultz @PrimeVideo @YouTubeTV 1 of my friends said he was having that same issue. His internet speeds were fast too. He restarted his router and then it was fine the rest of the game. No idea why that would help.
-
Trucker419
(@Trucker4191) reported
@HollyanneLiz @PrimeVideo You guys must have bad internet providers. My internet is run in to the house with cable. I learned long ago if you have internet service that gets shot from some box a mile away it’s nothing but trouble. Mine was better then regular tv! Loved it
-
dcrutch4real
(@ARealOne_dc) reported
@PrimeVideo @chargers @Chiefs The audio and video quality of your broadcast last night was terrible. A total disgrace. How can you pay so much for the right to broadcast TNF and then put on such a terrible production. You guys should be ashamed of yourselves. I hope you LISTEN to the fans and do something.
-
Coach Carlos Whitmire SR.
(@CoachWhitmire) reported
from
Tyler, Texas
Last night @PrimeVideo we had Micheals yelling “CAUGHT” while the ball is still in the air. Smh stream terrible we don’t pay for that
-
Dlhiggs
(@deelhigg) reported
@PrimeVideo @chargers @Chiefs Complete garbage video glitch every six seconds followed by pixelating. My Thursdays just freed up. Won't bother coming back for this crap
-
Oscar Romero
(@OsC_me) reported
@NFLonPrime @PrimeVideo Amazing picture quality and production value. @CBSSports has a lot of catching up to do - their NFL games are dull and have shown little improvement over the years.
-
Rippa
(@Rippenstain) reported
@MrJamesMay @PrimeVideo God i hate having to broken ribs
-
Kevin Amburgey
(@ACowTentKevin) reported
@ByHeatherLloyd @NFL @PrimeVideo Sounds like internet. I had 0 issues. Best picture of a streaming game I've seen to date.
-
Lisa Cherrett
(@LCherrett) reported
@ridesandskis @MrJamesMay @PrimeVideo It could have been. Heart trouble. But I think he's on the mend 🧡
-
schwank❌
(@jwskss) reported
@NFL get the Thursday games off @PrimeVideo, it’s terrible! Tuned out in the 2nd quarter. Not going to watch if those games stay on Prime.
-
The Thotxic Avenger{#01}
(@JuMysuperjr) reported
Overused Twitter joke of the night (9/15): 1.) @NFL on #AmazonPrime is bad. 2.) Old peoples confusion about where to watch. 3.) #PrimeVideo streaming quality of the game
-
Joe10E
(@e_joe10) reported
Hey! @PrimeVideo! Last night I had the game on two different devices. My #Vizio TV that has the Prime Video app preloaded, and my iPad. The TV video lagged approximately 2 minutes behind the iPad, with both devices on the same wifi network. Is there a fix? @NFLonPrime
-
Rob Smith
(@avnerd98) reported
@PrimeVideo hey guys, how do I change my phone number on my account to login when I don't have access to my old number?
-
Yacht Rocked
(@dissident9108) reported
@AmberTheoharis @AlfredFlyer @PrimeVideo If you got a firestick lite for use in a hotel room, you’d be reliant on hotel wifi to carry the stream well, right? Think this could realistically work?
-
Bill Erickson
(@billerickson70) reported
@KXnOMorningRush @NFL @PrimeVideo Game was blurry and choppy. Every other streaming service I use was crystal clear so not a internet problem for me.
-
SS
(@wubody25) reported
@Midwest_Cappers @PrimeVideo Watched it on prime and had no problems. Was texting with a buddy and my feed was actually ahead of whatever he was on
-
Rob Kornblum
(@rkorny) reported
Did anyone else have issues with @PrimeVideo streaming of the NFL game last night? We get prime through a @Roku and it looked like we were watching a 1981 broadcast in low def.
-
Crizzeey
(@Chris_P213) reported
@LOTRonPrime @PrimeVideo Show is just weak for LOTR. Don’t have a problem with the diverse cast, but story is lame. For creating this s, they could just made up a new show and doesn’t need to buy the franchise rights. Would be much cheaper for them and with more success…
-
BR 🦮
(@RamunoJr) reported
@1053SS I had no problem with Amazon Prime , it ran smoothly. #PrimeVideo #PrimeGaming #tolo