Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/21/2025 13:20

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Crashing (25%)

    Crashing (25%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Sign in (20%)

    Sign in (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBasildon Buffering
IndiaMumbai Crashing
United StatesBellevue Sign in
AustraliaMelbourne Sign in
United StatesWichita Crashing
United StatesWichita Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Kashandara Purple Penguin Princess Person (@Kashandara) reported

    @PrimeVideo @primevideouk unable to get on tonight, having server issues?

  • LauraPalmer2603 Laura Palmer (@LauraPalmer2603) reported

    @MissUNOwen1 @PrimeVideo I've got the same error code. Help!

  • FPLThreesomePod Fantasy Threesome FPL Podcast (@FPLThreesomePod) reported

    Anyone got incredibly poor quality video for this game on @PrimeVideo ? So pixelated. #CRYNEW

  • Michael65045672 Michael (@Michael65045672) reported

    @PrimeVideo you SUCK!!!! Stick your error code 1060 and leave the football coverage to the professionals. Subscription cancelled. ******* disgrace!! #crynew

  • Declan66340439 Dex10 #10 (@Declan66340439) reported

    @PrimeVideo getting error code 6805 on my prime account via PS4 is there an issue

  • Gazster313 Gary Bradford (@Gazster313) reported

    @PrimeVideo error code 1060 !!! All I wanna do is watch the football. Useless!!!!! Glad I pay nearly £8 per month for this crap #nufc

  • capercailrunner Ryan (@capercailrunner) reported

    @primevideosport Cannot access. Error code 1060. Well done @AmazonHelp @PrimeVideo

  • SellwoodD Darren Sellwood (@SellwoodD) reported

    @PrimeVideo your device has crashed! Error 6085. What's going on please?

  • Smalley75 Dan Small (@Smalley75) reported

    @PrimeVideo 6085 error - what's occurring??

  • FannyGoldsmith fanny goldsmith (@FannyGoldsmith) reported

    @PrimeVideo why am I getting an error code 6085?????

  • cam_tague Cameron Tague (@cam_tague) reported

    Anyone else getting the error message when trying to get on Amazon prime video?? #CRYNEW #PrimeVideo

  • baz_dale Baz Dale (@baz_dale) reported

    @PrimeVideo #PrimeVideo Error code when trying to access prime video to watch the football. Apparently this is widespread. Is someone on this & what’s the eta?

  • rougierougeeee 🦠 (@rougierougeeee) reported

    @PrimeVideo fix up your app ffs

  • DrMMcdermott Michael McDermott (@DrMMcdermott) reported from Clydebank, Scotland

    @PrimeVideo not letting me access the site. Technical problem at your end? Netflix is working ok

  • JoanneElliott_ Joanne 🧘🏼‍♀️ (@JoanneElliott_) reported

    The picture quality on @PrimeVideo is sooooo bad

  • MissUNOwen1 Miss U N Owen (@MissUNOwen1) reported

    @PrimeVideo hello! Any idea what error code 6085 means on Amazon Prime? Just trying to watch the football.

  • RobGlen T'is I (@RobGlen) reported

    Howay @PrimeVideo I was watching the match with terrible audio, now it's kicked me out and I can't get back in. What are we even paying for here?

  • PokerDaz9 Daren Taylor (@PokerDaz9) reported from Winfrith Newburgh, England

    Can’t watch the match on #PrimeVideo....just getting error messages. Not a great advert for your services. Very unimpressed!!! @PrimeVideo @AmazonHelp

  • EmInTheNorth Em G (@EmInTheNorth) reported

    @IsaacHayden65 @PrimeVideo My prime video isn’t loading at all. Error code.

  • _Luke_95 Luke (@_Luke_95) reported

    @primevideosport what’s the point of paying for your **** if it doesn’t work? Useless wankstains. #PrimeVideo

  • ThingsIveFound Alex (@ThingsIveFound) reported

    Thanks @PrimeVideo for failing to work when I want to watch the football. Well worth the money

  • AdamKnights04 Adam Knights (@AdamKnights04) reported

    @primevideouk @PrimeVideo @primevideosport having trouble accessing Amazon prime to watch the football error code 6085 any idea why ?!?!?!?

  • NeilMcCann1 Neil McCann (@NeilMcCann1) reported

    @primevideosport @PrimeVideo getting error code 6085 can’t watch the football!

  • HollyMansford Holly-Anne (@HollyMansford) reported

    @PrimeVideo we are getting error code 6085 but there is no support online. Can you please advise how to fix this?

  • damianbrown Damian Brown (@damianbrown) reported

    @PrimeVideo Never mind Frank, all I'm meeting is error code 6085. I've got an appointment with Dr House

  • pamelasuehender pamela sue henderson (@pamelasuehender) reported

    @PrimeVideo getting error code 6085. Suggestions?

  • Danni_Messer Daniella May Messer (@Danni_Messer) reported

    @AmazonHelp error 6085 on @PrimeVideo - any advice on how to resolve (tried all the obvious things of turning on/off, restarting app & internet etc).

  • iminginisbottle Morgan KD * (@iminginisbottle) reported

    @primevideosport @PrimeVideo what is Error 6085?? Lots of people being let down by your streaming service !

  • dzhemie Dzhemie (@dzhemie) reported

    @PrimeVideo Any chance you can fix your streaming service 6085.... Not cool

  • theClurichaun Patrick Smith 📺📖🎧📎 (@theClurichaun) reported

    @johnny_williams @PrimeVideo It's working on my phone and tablet, but I get the same error code if I try it on my Roku player.