Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (24%)
- Crashing (23%)
- Sign in (16%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Auray
|
Playback Issues | 1 hour ago |
 Charlotte
|
Buffering | 18 hours ago |
|
Belleville
|
Sign in | 18 hours ago |
 Toronto
|
Buffering | 19 hours ago |
|
Canyon Lake
|
Buffering | 21 hours ago |
 London
|
Buffering | 24 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Don Meador (@DonnieMeador) reported@Bgordo92 @NASCAR @PrimeVideo Your service provide and your connection problem is not on Amazon. Great job Prime.
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Mattdormayne (@Mattdormayne) reported@Bgordo92 @NASCAR @PrimeVideo Het off that wal mart WiFi. I had no issues
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Cap'n Slipp (@CapnSlipp) reported@PrimeVideo Think about it. You're losing millions in lost subscriptions every day because people want to play-video and play-video just doesn't work a portion of the time. I'm cheap, and I can fix that issue.
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Roberts Sports Show (@RobsSportsShow) reported@Bgordo92 @NASCAR @PrimeVideo not a NASCAR issue, that's a you issue.
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Jeff Makin (@JeffMakinbjyq) reported@Bgordo92 @NASCAR @PrimeVideo It’s your internet..I’ve been watching on my phone and 0 issues!
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Derek Blair (@GVa_sports_card) reported@familybaptisttn @NASCAR @PrimeVideo You might need a new isp, video quality looks great.
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Nick (@Astro_Nick3) reported@Bgordo92 @NASCAR @PrimeVideo You know that’s on your end. I haven’t had one issue and the comments agree
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Mike Turner (@mrtgamer) reported@familybaptisttn @NASCAR @PrimeVideo Glad I wasn't the only one with that problem
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Joe Nelms (@familybaptisttn) reported@KingJHip @NASCAR @PrimeVideo It’s just strange that I don’t have this issue with any of the movies or shows
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Roberts Sports Show (@RobsSportsShow) reported@familybaptisttn @NASCAR @PrimeVideo Well it's a steaming show and most didn't have any issues. So yeah it's an internet issue.
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Jared from Texas (@JLRobertson264) reported@Bgordo92 @NASCAR @PrimeVideo Feels like an internet problem not a Prime problem, I have had zero issues.
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Sebastian (@Sebastiannn244) reported@Bgordo92 @NASCAR @PrimeVideo Get better internet. Not a single issue on my end
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Nicholas Holcomb (@NickHolcomb) reported@Bgordo92 @NASCAR @PrimeVideo Had zero issues. Maybe upgrade your AOL disc provided Internet.
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timothy (@Tdesil5000) reported@familybaptisttn @NASCAR @PrimeVideo Get better internet old man. Prime ain't the problem
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The Duke of Yampertown (@TheDukeofYamper) reported@familybaptisttn @NASCAR @PrimeVideo Sound like your connection I had 0 issues
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Joe Nelms (@familybaptisttn) reported@omg_its_zach4 @NASCAR @PrimeVideo Nope only time I ever have an issue is on Amazon live race
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Roy D. Mercer (@Dale_For3ver) reported@familybaptisttn @NASCAR @PrimeVideo Get some glasses or fix your ****** internet I've had zero problems the last 5 and a half hours
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Chaz the NASCAR Expert (@ChazNascarExper) reported@familybaptisttn @NASCAR @PrimeVideo No issues here, stop being cheap and get better internet! -Chaz
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Matt Martin (@MattMartin3) reported@Bgordo92 @NASCAR @PrimeVideo LOL, I’m in rural Arkansas and zero problems. Sounds like a you problem, dude
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Aaron A._YT (@Aaron09863744) reported@Bgordo92 @NASCAR @PrimeVideo U must suck *****, if that's what u were seeing, no one else had that issue
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Robert Kennedy (@LegendOfRobertK) reportedWhy is it that I pay for ad free on @PrimeVideo yet I still get ads? Is the ad free payment broken?
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Brad S (@Bentley7652) reported@DocPunchESPN I think you need to consult @its_jpunch to work the hopefully get the bugs out! I also hear @PrimeVideo has also helped some customers through some speed bumps. I also believe they will re-air the broadcast on the NASCAR FAST Streaming channel so you could watch it in the next day or so. Sorry you missed it, Doc. It was FANTASTIC.
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Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo Amazon customer service is pretending that they are unaware of the syncing issue of Universal Studios movies purchased from Prime Video. They are telling customers to contact Movies Anywhere to resolve the issue. I’m cutting out the middle man
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Richard Sharpe IV (@IV_sharpe) reported@Bgordo92 @NASCAR @PrimeVideo I’ve watched on 3 separate devices haven’t had a single issue
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short_fuzed (@short_fuzed) reported@familybaptisttn @NASCAR @PrimeVideo I’ve had zero issues. Get better internet.
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Alex (@alexfrompa_) reported@familybaptisttn @NASCAR @PrimeVideo No problems on my end at my grandmothers and she even has a pretty slow bandwidth. Not sure what your issues could be.
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cody (@P1Crunan) reported@familybaptisttn @NASCAR @PrimeVideo Might be your provider. I haven’t had a single issue
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Roberts Sports Show (@RobsSportsShow) reported@familybaptisttn @NASCAR @PrimeVideo That's a you problem, not a NASCAR prime problem. If streaming and it's blurry, that is an internet connection problem, you need to solve that not NASCAR.
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Patrick Fulgaro (@PFulgaro) reported@familybaptisttn @NASCAR @PrimeVideo It being blurry is usually an internet problem on your end.
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Jared from Texas (@JLRobertson264) reported@familybaptisttn @NASCAR @PrimeVideo I’ve had zero issues. Nothing blurry, everything is great.