Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (33%)
• Buffering (24%)
• Crashing (21%)
• Sign in (18%)
• Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Kingston	Buffering	1 hour ago
Township of Evan	Crashing	1 hour ago
Berlin	Buffering	10 hours ago
League City	Playback Issues	21 hours ago
Gallatin	Playback Issues	22 hours ago
Hendersonville	Playback Issues	24 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aurelius☣️ (@eleniyanjb) reported 2 minutes ago

  @PrimeVideo I can’t access my account for weird reasons. Kindly fix up.

• 
  Travel Addict NFT (@traveladdictnft) reported 6 minutes ago

  @intangible_eth @NBATopShot @PrimeVideo There is no hardware to copy. Just take any smartphone and set the video file to loop. That's the problem with public perception. Most people see these as video files and not NFT'S.

• 
  Chris Jackson (@MicDropJackson) reported 7 minutes ago

  @YukonCornellius @PrimeVideo I can see that. Anything else I can help you with?

• 
  Chris (@healthybetatest) reported 8 minutes ago

  Terrible news. @PrimeVideo with another cancellation of a great show

• 
  That_Guy (@NICHI50470371) reported 16 minutes ago

  @BethesdaStudios @PrimeVideo Now fix fallout 4 you clowns

• 
  Shooter McDadden 🎯 (@ShooterMcDadden) reported 17 minutes ago

  Wow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: A Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.

• 
  Redpill Driveby (@redpillhandle) reported 19 minutes ago

  @PrimeVideo Worst show of all time

• 
  M Shane Smith 🇺🇸 (@mshanesmith) reported 20 minutes ago

  @PrimeVideo increased VOLUME for commercials doesn’t help your #advertisers because we control volume to OFF

• 
  Bo Gardiner (@BoGardiner1) reported 21 minutes ago

  @JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.

• 
  John M. M. Blake (@johnmmblake) reported 23 minutes ago

  @PrimeVideo coverage of the Masters is not streaming per scheduled. Please kick the hamster cage and make it work. 🫪 @TheMasters

• 
  THESPYHUNTER (@Hunterkillerst2) reported 28 minutes ago

  @PrimeVideo Lemme say this: Thaedus was putting in work this episode, I honestly thought he’d be a defenseless old man, but it turns out that he’s still got it.

• 
  Marty Morrice (@lord_mjmorrice) reported 29 minutes ago

  @PrimeVideo why im the living **** do you make it so hard to search and watch Invincible.... I've been trying in Sydney for 20 minutes to look it up. Fix your **** jesus..

• 
  porky bucek (@porkybucek) reported 30 minutes ago

  @PrimeVideo People that enjoy this show need to be thrown in a work camp

• 
  Shannon Davidson (@LosShananiganz) reported 32 minutes ago

  @PrimeVideo fix your streaming quality. Damn shows keep going grainy in the middle of a scene

• 
  Aditya (@sherlockBaktha) reported 32 minutes ago

  @PrimeVideo How do you consistently provide the worst possible UI every time?! It’s been a long time since I used Prime, so I expected the UI might have improved… but nope.

• 
  Trojan Conquest (@TrojanConquest) reported 35 minutes ago

  @mrmckee The producers @PrimeVideo are horrible at golf telecasts - the camera work has been utterly horrible

• 
  m.s painter (@cosmichype2) reported 35 minutes ago

  @PrimeVideo @AmazonMGMStudio oh was this after math terrible indeed so

• 
  anish tandon (@anishtandon) reported 36 minutes ago

  @amazonIN @PrimeVideo @airtelindia I have a 1-year Airtel Xstream membership with my landline plan, but no movies are showing under included content—everything appears unavailable or paid. Please check my account and resolve this issue at the earliest.05624301018

• 
  Bill's TV Talk (@BillsTVTalk) reported 38 minutes ago

  @FrMiller @CoalHandRoy @PrimeVideo Ok well I was referring to entertainers. You curiously had problems with Ruffalo and Alec Baldwin. I’ve already spent too much time on this, I don’t care enough.

• 
  Mahek Shah (@MAHEK_SHAH__) reported 39 minutes ago

  @PrimeVideo @JioHotstar worst ever OTT platforms ever cause what do you mean I payed for your subscription and I still gotta watch those freaking advertisements and rent movies??? Like and then you all have the audacity to say “upgrade” for not watching stuff without adds?

• 
  Aman Bhargava (@Amanbhargava23) reported 40 minutes ago

  @netflix Does justify its money it started practicing Market skimming long time back addict people to cheap prices and then start increasing ! But most of its movies have black borders so it doesnt fit the screen and the picture quality is horrible as compared to @PrimeVideo

• 
  Chickadee (@Xgamer40000) reported 44 minutes ago

  @PrimeVideo Looks terrible

• 
  Shreya Verma (@ShreyaVerm93821) reported 44 minutes ago

  @PrimeVideo Accidentally subscribed on Prime Video while trying to access Anime Times. Haven’t watched anything, but I’m unable to cancel or get a refund. It’s also asking for additional payment. Please help me cancel this subscription and process a refund ASAP.

• 
  Mahesh Desai (@demahesh1) reported 48 minutes ago

  @amazon @PrimeVideo Worst customer service to prime members

• 
  ThinkingJack (@ThinkingJack67) reported 48 minutes ago

  @FrMiller @PrimeVideo I watched it; not compelling. The lead (Hemsworth) is ridiculously weak and against type. His relations with women (mom, GF) are main character focus (wtf?). Uneven pacing and too long. Halle Berry‘s work was good and refreshing. Hemsworth was not bad, just badly mis-used and mis-directed. It’s a bit of a mess of a movie. No surprise it bombed at the box office.

• 
  Sweet Baby D (@DustinWeir1) reported 49 minutes ago

  @FrMiller @PrimeVideo This movie was absolutely terrible, you made the right call

• 
  Dr. Steve Chrosley, PhD (@chrosley) reported 51 minutes ago

  @nowscreamingpv probably the worst show I’ve seen this year. Not interested in another season. Gee **** @PrimeVideo. Do better.

• 
  Camsworld (@Camspen_) reported 56 minutes ago

  @PrimeVideo @AmazonMGMStudio Fix ur animation plz

• 
  FruitPop (@FruitPop223716) reported 57 minutes ago

  @PrimeVideo First time ive seen a REAL ad on this app. Im not joking, every other ad has been some self help Christian indoctrination guru **** or crypto scams read over by a **** *** ai voice. Why ******** did you pay for an ad slot on this bro? @primevideo

• 
  JH (@JHammerMN) reported 58 minutes ago

  @PrimeVideo Fix the audio on the nba games, can barely hear the announcers.