Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (32%)
- Buffering (24%)
- Crashing (23%)
- Sign in (16%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tivoli
|
Sign in | 2 hours ago |
|
San Jose
|
Buffering | 2 hours ago |
|
Virginia Beach
|
Buffering | 23 hours ago |
|
Denver
|
Sign in | 24 hours ago |
|
Atlanta
|
Playback Issues | 1 day ago |
|
Denver
|
Buffering | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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USNRET2007 (@wmfloyd43) reported@Bgordo92 @NASCAR @PrimeVideo Zero issues here.
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Joe Garner (@JoeGarn89771050) reported@familybaptisttn @NASCAR @PrimeVideo I had zero issues. Must be on your side
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Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo It boggles the mind that customers have to complain in this manner to get you to do your job. Amazon you need to train your staff to be more effective because this is ridiculous. It shouldn’t take almost a year to fix a known system issue. Your customers deserve better!
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deanalliecat66 (@starrygalx1s) reported@tryquinn got their baby's back from @PrimeVideo post just from an hour ago. Help 😭😭
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Michael England (@Paragon_MKE) reported@familybaptisttn @NASCAR @PrimeVideo Sounds like you got ****** Internet. Better picture quality than Fox has had all season
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Brandon Crotti/Steelers/Yankees/Lakers (@BrandonCro96736) reported@PrimeVideo we can't hear the Yankees game fix it
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Kathy Van Duzer, M.A. (@katwife) reported@PrimeVideo your ads have really gotten out of hand! Worst than cable! We pay for streaming not so you can make a gazillion dollars on top of our monthly subscriptions. #poorprogramming #noads
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Joe (@WickedJ8) reported@djkfineart @NASCAR @PrimeVideo Sounds like your internet cant handle the quality, turn it down
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Kyle Markowitz (@IAMKM85) reported@familybaptisttn @NASCAR @PrimeVideo Had zero issues, your watching experience is based off your internet connection. If they watched it im sure they wouldnt have a problem, they most likely have the best there is to offer.
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Sheree (@Sarend09) reported@Bgordo92 @NASCAR @PrimeVideo Sounds like a personal problem because I had no issues with it on my end
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D. Moneyhausen (@reflect_decide) reported@familybaptisttn @NASCAR @PrimeVideo I had no issues
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Jason (@jasond_033) reported@PrimeVideo fix your damn stream. whether it's playoff basketball or regular season baseball it's always some bullshit with yall. sorry *** platform... go **** yourself bezos.
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Shannon Breezy (@Shannon_Breezy1) reported@Bgordo92 @NASCAR @PrimeVideo I watched the whole thing and never had an issue. Maybe your internet provider.
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L Scott (@LaLaScottSpeaks) reported@PrimeVideo Why can’t Amazon fix their DARK videos No other channel or app is like that
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Ellie 🇵🇸 | GO3 SPOILERS (@orangegetter) reported******* **** quality of @PrimeVideo ’s “best quality” downloads or is that just me? I'm not even watching on a big screen, shouldn't be too hard to get decent quality and not a disgusting mess of pixels whenever characters move too fast 🤧
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Dale Duke (@NobleDuke67) reported@Bgordo92 @NASCAR @PrimeVideo Worked fine for me. You're the only one on x that I've seen have issues. I even ran two different streams in two different rooms
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Bill Board (@Bill_Board90) reported@familybaptisttn @NASCAR @PrimeVideo Sounds like a you issue. Worked fine for me on my phone, computer, and TV.
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Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo Since they refuse to acknowledge the issue, maybe Movies Anywhere can help them understand that that sending customers back to them is not the appropriate course of action since the issue is not on your end.
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Oscar Jager (@OscarJager07) reported@Bgordo92 @NASCAR @PrimeVideo Skill issue. Get good scrub
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Travis Porter (@PorterTravis08) reported@Bgordo92 @NASCAR @PrimeVideo That’s an old tv problem. My 2017 Samsung did that also but not when I use my Xbox to watch the race.
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Gaga wasted Girouxs career (@CarryOn96) reported@Bgordo92 @NASCAR @PrimeVideo That’s a you problem because it’s been fine for me.
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Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo Amazon customer service is pretending that they are unaware of the syncing issue of Universal Studios movies purchased from Prime Video. They are telling customers to contact Movies Anywhere to resolve the issue. I’m cutting out the middle man
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Robert Kennedy (@LegendOfRobertK) reportedWhy is it that I pay for ad free on @PrimeVideo yet I still get ads? Is the ad free payment broken?
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Double Klutch Racing 🇵🇸 (@DK_Racing_) reportedHey @NASCAR it’d be awesome if we fans who have to work on Sundays were able to watch the race after we get off!! But no, you decided the worlds worst streaming service @PrimeVideo should get the races during this time. Prime, fix your ****** *** UI and controls for videos.
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Joe Nelms (@familybaptisttn) reported@omg_its_zach4 @NASCAR @PrimeVideo Nope only time I ever have an issue is on Amazon live race
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The Duke of Yampertown (@TheDukeofYamper) reported@familybaptisttn @NASCAR @PrimeVideo Sound like your connection I had 0 issues
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You Know. (@TheClayMorgan) reported@Bgordo92 @NASCAR @PrimeVideo Sounds a lot like you have ****** internet. I’ve had 0 problems the entire race
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ChaseG Racing (@ChaseGRacing88) reported@Bgordo92 @NASCAR @PrimeVideo I think that's a you problem dude. Get better Internet service.
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Jeff Gorvette Fan (@JeffGorvetteWeb) reported@familybaptisttn @NASCAR @PrimeVideo People discovering they have terrible internet in real time has been an interesting theme tonight
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Nick Murphy (@NickMurphy_8) reported@Bgordo92 @NASCAR @PrimeVideo You don’t have to record it automatically does. Also you most certainly can pause, rewind, leave the app and pickup where you left off. This sounds like user error and internet issues.