Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (23%)
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Crashing (23%)
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Playback Issues (22%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Maiden |
Crashing | |
| Miami |
Sign in | |
 Mississauga |
Buffering | |
| West Wendover |
Playback Issues | |
| Marysville |
Playback Issues | |
| Los Angeles |
Video Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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kris
(@krtphr) reported
@PrimeVideo we have an issue with your servers blacklisting our IP’s. None of your support reps are of any help, and our community is unable to stream any vids. We aren’t under a VPN - am I able to have these ip’s whitelisted ASAP?
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AfricanBecky🇨🇦
(@Thebexxxxx) reported
@PrimeVideo I know Gossip Girl had the worst. They made their best character, Chuck Bass, a ******:(
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uva 💌
(@needydust) reported
@rihanna @SavageXFenty @PrimeVideo you're even hotter when you work with miss Carpenter
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Bry Thomps
(@Bryonebang) reported
@PrimeVideo @hayu_uk where are this weeks episodes of #RHOP & #RHOSLC ? A day and a half late now and I’m tweaking I NEED MY FIX
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Mr.E Roch
(@randomrochford) reported
I'm not saying anything that hasn't been said before: The Amazon Prime video app has the absolute worst options and filtering. It's insanely poor and does an injustice to the great content hidden on the app. #PrimeVideo #AmazonPrime
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Josh Burrill
(@JoshBurrill) reported
Hey @primevideo! We haven’t changed a thing but suddenly your app thinks were using a VPN. Can’t watch any videos because your algorithm is wrong. Please fix it!
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Bacup Boy
(@BacupBoird) reported
@PrimeVideo I keep having to reset the network on my Samsung smart TV to get Amazon Prime to work. Is there anything else I can do to make it work permanently ? Thanks
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BİTCOİN BEGGAR
(@btcoinbeggar) reported
@rihanna @SavageXFenty @PrimeVideo Rihanna please help me
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Charity Schmidt
(@CharityESchmidt) reported
Anyone else having problems watching @TheWalkingDead Dead at @PrimeVideo ?
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Canara Bank
(@CanaraBank19) reported
@amazon and @PrimeVideo your standards are dropping everyday. First the products are not getting delivered on time and next is the Video app not Working. How are we supposed to work with it...
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William🦚
(@WiIIiamH) reported
hey @PrimeVideo we watched @Cinderella and the most magical thing happened right afterward!!!! our entire tv broke and is unusable now
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Fairy Mapowder
(@FairyMapowder) reported
@DC8417 @PrimeVideo I have made multiple reports to the support team about my account being banned and nothing came out of it till i got to know about Unitask_assist on Instagram through a friend. I decided to give it a try and everything came out positive, I’m sure he’ll be of help to you
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Lauren
(@Producer_Lauren) reported
@RedRide70628988 @JohnMBradshaw @PrimeVideo Hmm, I think I understand what you’re saying… so all artists, entertainers, performers, etc, should stop what they’re doing and go build a bridge, or wire a house, or knit a sweater to help society?
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विशाल
(@vishalp98345426) reported
from
Arun Arekar -residence, State of Gujarāt
@PrimeVideo there r two issue with your app. 1. While playing movie on phone , don't have option to make fit screen or zoom, as other app is having. 2. Sound is very less and music is very much high while playing on TV its very erritating..
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BİTCOİN BEGGAR
(@btcoinbeggar) reported
@rihanna @SavageXFenty @PrimeVideo Rihanna please help meee :(
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Any
(@Any40841930) reported
@PrimeVideo Supernatural. They had the best pilot and the absolute worst finale.
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🌝
(@_teahthomas) reported
so if you get @PrimeVideo included with you £7.99 Amazon membership , why am I being charged an extra £4.99 a month specifically for prime. But now I’ve cancelled my Amazon account my prime video won’t work, so what exactly am I paying 4.99 for
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Gregg DiStefano
(@MetalGreggNY) reported
@Roku I would stream @Shudder via @PrimeVideo to get my horror movie fix. #NewRokuPlayers
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Cori Greeks
(@CoriGreeks) reported
@DC8417 @PrimeVideo Exactly the same thing I faced and when I tried contacting support for almost two weeks and all I got was automated robot replies, and no answers I resulted to Unitask_assist on Instagram and they got everything to work in few mins
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noneyo bis
(@johndohha) reported
@KayKayCannon @PrimeVideo Also, your phenomenal cast doesn’t deserve as terrible of a “story” as that. If you’re going to make a different movie, just say that and don’t call it Cinderella! Can’t believe people read this script, saw the obnoxious number of songs, and said “Yes, this is a good idea”
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braxton :)
(@baIdshelby) reported
@kanidya @PrimeVideo no problem:)
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Chase Evans
(@ChaseChsr) reported
@ATT I could forgive you forcing us HBO subs off of @PrimeVideo to use your buggy app. What I can't forgive is how poor the streaming quality continues to be after all these years. I subbed via Prime for a reason: Stream quality. If @hbomax quality doesn't improve soon, I'm out.
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Matt D Spanker
(@GroundedCommon) reported
@WhiskeyRickey @SailorSupernova @PrimeVideo This. The main problem is breaking the fourth wall and killing suspension of disbelief by breaking canon with a remake. Be original and be good. Don't be divisive and lazy.
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beauty clare
(@StarGist3) reported
@rihanna @SavageXFenty @PrimeVideo I was offered a place at the University of Sheffield to study a master program in HR management. Can someone please be my sponsor. I have nothing to offer at the moment but I'm willing to work for you after graduation and pay off this favour. I sincerely hope and await a reply.
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George P. Burdell
(@GeorgePBurdell_) reported
@PrimeVideo Lost was definitely the worst, because any decent pilot wouldn't have let the plane crash.
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Sukhchain Singh
(@Sukhcha1990) reported
@rihanna @SavageXFenty @PrimeVideo Anyone help me please I need 10000 rupees please 🙏help me I will give you back
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Red Rider
(@RedRide70628988) reported
@JohnMBradshaw @PrimeVideo The issue is that being a drag queen is something not worth a damn. Much less a subject for celebration and entertainment. Who cares if a male wants to wear a dress and really how does doing so help contribute to society?
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becky
(@IDontEvenWait) reported
Anyone else have a problem with prime video sound? @PrimeVideo
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Chuck Heffernan
(@HeffernanChuck) reported
@PrimeVideo @ajassy Prime is terrible to watch! Even though I adjusted the subtitles to the smallest at my account the subtitles are still large. I told their technicians over two years ago and it is still not fixed!!! Every other streaming app is ok except Prime.
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You Started It! Podcast
(@YouStartedItPod) reported
@RUSproducer @PrimeVideo I think it’s possible you meant to call a therapist to get to work immediately instead of getting on a public platform every day and announcing what a deeply scared, intellectually bankrupt loser you are. A lot of people make that mistake. It happens.