Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (30%)
• Buffering (27%)
• Crashing (22%)
• Sign in (17%)
• Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Warrington	Buffering	9 hours ago
Vivy	Sign in	2 days ago
Sarreguemines	Playback Issues	2 days ago
Bromley	Playback Issues	2 days ago
Aberfeldy	Video Quality	2 days ago
Melbourne	Buffering	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justin Pone (@JustinPone) reported 9 minutes ago

  @PrimeVideo #savestargate !!!!!!!! Its the minimum amount of work you could do

• 
  VikingsComedy (@vikingscomedy) reported 10 minutes ago

  @NASCARONFOX @TheCW_Sports and @PrimeVideo would have 5 different angles of this. Your product is ****. Everyone knows it, yet you don’t fix it. Be better for ***** sake

• 
  Hippy 🇺🇸 🇮🇱 (@TheHippyOfDeath) reported 14 minutes ago

  @PrimeVideo Why are you posting about this instead of posting about how you've realized your terrible mistake and are uncanceling Gero's Stargate show?

• 
  Pyrite Pyro (@pyritepyro) reported 17 minutes ago

  @PrimeVideo @CptCarterSG1 could fix nearly anything if you #SaveStargate

• 
  Federico (@fede000) reported 18 minutes ago

  @AmazonMGMStudio @PrimeVideo Save Stargate restore the show from @martingero 2 years of work already done #SaveStargate

• 
  Chillin in the Basement (@hetch75) reported 20 minutes ago

  So Twitter finally decided to work properly. How nice. Also, @AmazonMGMStudio @PrimeVideo #SaveStargate

• 
  Tua Hoops FC (@TalkShytMJ) reported 22 minutes ago

  Prime Video is the WORST stream for live sports.!! @primevideo THE WORST!

• 
  Vicky Mansour (@Vicky_Mansour) reported 23 minutes ago

  @BaronDestructo @lorenbhollander @PrimeVideo and will continue to be until they fix their mistake!

• 
  Ginger (GWhite) (@gscheet) reported 23 minutes ago

  @AmazonMGMStudio @PrimeVideo You can help us save fuel. All you need to do is #SaveStargate

• 
  GeekHam95 (@Ham95Geek) reported 24 minutes ago

  “Daniel, why didn’t you stop this?” “It was justice.” “Maybe. But it could condemn Stargate.” “You’re wrong, fans. All is not lost.” “Martin Gero was ready. He can make the machine work.” “Quick. Go get the fanbase!” @AmazonMGMStudio @PrimeVideo @MichaelShanks #SaveStargate

• 
  JoeKar ◎ (@GULAGSGOTTAGO) reported 28 minutes ago

  @SGOffworld @AmazonMGMStudio @PrimeVideo Mckay still has to do the work to save Shepard 40k years in the Future..

• 
  Lord Alto (@IndWheeler) reported 30 minutes ago

  @PrimeVideo @PrimeVideoIN The Sound Quality in Prime Video is going worse day by day and making it cumbersome to watch any video. This is there for past 3 years but no improvement, when other OTT platforms can be at normal audible range, yours always suck, we have to keep in full

• 
  Caspearious (@Caspearious) reported 30 minutes ago

  @Undoomed @AmazonMGMStudio @PrimeVideo #SaveStargate I did cancel Prime way before this (due to destroying other IP)... nor will I re-sub to Prime if the gate is saved. However, I will buy all the Stargate seasons on Prime (old and new) as well as some physical merchandise (where money permits). I will continue buying some things on Amazon in general. However, if the gate is permanently shut down or goes under "new management" for the "modern audience", I'm done with Amazon in general and will work towards using alternative services to what Amazon offers. I am already using Walmart for some of those services... I'll just redouble my efforts for other service replacements. So, please #SaveStargate.

• 
  Fallout Theories (@FalloutTheories) reported 35 minutes ago

  @PrimeVideo Look, I love Nick, but the important thing, right now, is getting this Stargate issue worked out. #SaveStargate

• 
  Joe (@JoeLed714) reported 36 minutes ago

  @AmazonMGMStudio @PrimeVideo This looks terrible. Stargate would be much better.

• 
  Chillin in the Basement (@hetch75) reported 36 minutes ago

  I've been so busy at work I almost forgot to remind @AmazonMGMStudio & @PrimeVideo to #SaveStargate

• 
  🇺🇦 Srud 🇺🇦 (@mbhnyc) reported 38 minutes ago

  @AmazonMGMStudio @PrimeVideo Grace would DEFINITELY be a Stargate fan. And don’t you dare reboot - it’s a terrible idea.

• 
  udaysamant (@udaysamant) reported 39 minutes ago

  @PrimeVideo @amazonIN I am prime member for last many years but today prime video is not loading on any of my device #help

• 
  Redneck Tau’ri (@RedneckTauri) reported 41 minutes ago

  @PrimeVideo Fix the Gate first! #SaveStargate

• 
  Anthony AC Chacon (@rowingcoachac) reported 42 minutes ago

  @AmazonMGMStudio and @PrimeVideo 8:30 on a Tuesday night. I hopped over to Prime Video hoping to find something worth watching, but all I got was preachy woke slop I couldn’t make it through even once. I just want something intelligent, well-written, and actually fun—so I’m back to free Stargate reruns on PlutoTV. I can rely on that to be quality entertainment. Want something people will actually watch more than once? Greenlight the Gero series! #savestargate

• 
  Duilius Notus (@DuiliusNotus) reported 43 minutes ago

  @PrimeVideo I have an idea for a show. One where an evil corporation sees the error of it's ways and makes something people actually want to ******* see.

• 
  Katie (@kitkate6801) reported 46 minutes ago

  @HilWimer @PrimeVideo @WNBA They are the worst!

• 
  Steve Dean (@SteveDean61) reported 55 minutes ago

  Hey @WNBA and @PrimeVideo - do you have any sound technicians working the Indiana Fever game?? Why can't you figure out you have your game microphone RIGHT NEXT to somebody clapping non-stop which overrides the announcers and the game sounds. FIX IT!!

• 
  YoursTrulyMeme🐀 (@YoursTrulyMeme) reported 57 minutes ago

  @PrimeVideo Can I please work on invincible pretty please

• 
  Sachin Dhone / सचिन ढोणे (@sachin_dhone7) reported 59 minutes ago

  @PrimeVideo @PrimeVideoIN I'm facing an issue with my Amazon Prime account and haven't been able to get it resolved through regular support channels. Could you please look into this and assist me?

• 
  DestinyCaptain - Human of Earth (@DestinyCaptain) reported 1 hour ago

  @PrimeVideo Did they ever fix the issue where some Amazon customers couldn’t watch this in Black and White? Well maybe they could get Martin Gero’s Stargate Project back on track. That would fix #Stargate #SaveStargate

• 
  pan robaczek (@panrobaczek) reported 1 hour ago

  @PrimeVideo Fix the Stargate first

• 
  Yvonne Todd (@toddyvonne) reported 1 hour ago

  @amazon @PrimeVideo @movies_anywhere After nearly an hour of explaining the issue, repeating it and feeling like it had fallen on deaf ears to my surprise the representative flipped the script. She went into research mode and said not on my watch! She didn’t ask me to troubleshoot, she said you’ve done that.

• 
  Cody Pratt (@CodyPra10009862) reported 1 hour ago

  @PrimeVideo Uncanceling Stargate would help. #SaveStargate

• 
  incognito (@teshkites) reported 1 hour ago

  @PrimeVideo Hello, please help me sign up and subscribe for Prime video