Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 13: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 12:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Playback Issues (28%)
-
Buffering (26%)
-
Crashing (23%)
-
Sign in (20%)
-
Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Sign in | ||
| Sign in | ||
| Crashing | ||
| Buffering | ||
| Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
cms91
(@cms91_) reported
@PrimeVideo Fix it #RenewTheWilds #SaveTheWilds
-
AndyGrins
(@andygrins) reported
@AmazonUK if you are going to make me confirm@payment for purchases via @PrimeVideo at lest make it work via the Amazon app as the link you sent just open the app but then won’t let me confirm. Had to uninstall your shopping app. Is that really what you want?
-
Hastor
(@Hastor) reported
@wendyoandretti @TDVDSFans @PrimeVideo How does that work? I thought you just played it by the season and it played the series in order. Always worked that way on prime for me. They didn't pick the episodes for me. You can watch non-stop in order on Peacock. Free if you don't mind an ad or two.
-
Hoodie Rob Manfred
(@SwissDog3) reported
Does anyone else have a problem with @PrimeVideo commercials being too loud during the @Yankees broadcasts? @amazon please fix your sports streaming if you're going to buy up the rights to baseball games.
-
HourADayGamer (AllDayIndieSupporter)
(@HourADayGamer) reported
@TimRTweets @PrimeVideo Apparently it’s going to Star Jake Gyllenhall as our beloved Dalton. And Connor McGreggor will be taking on a role as well, but I’m not sure who. This is shaping up to be a terrible series of events unfolding here.
-
links242
(@E24lin) reported
@PrimeVideo the stream quality for the Yankees game is terrible on TV compare to when I stream on my phone. Any fix to it?
-
The **** Van **** Show Fans
(@TDVDSFans) reported
@wendyoandretti @PrimeVideo That sounds frustrating! That isn’t how reruns are supposed to work.
-
Dr Mike 😷
(@EmergMedDr) reported
The Outer Range episode 4 has no sound. Please fix this asap. @PrimeVideo @AmazonUK
-
Honor Prerequisites For Enlightenment: Medallion
(@PsychicSuesie) reported
@PrimeVideo Allowances help end discrimination. #CelebrityMedallionBodhiNo2 #PsychicSuesie #AsianAmericanBodhiNow
-
Slick
(@RickinScranton) reported
Having trouble with audio tonight. Lots of popping p’s from @RealMichaelKay on @PrimeVideo @YESNetwork something not quite right.
-
Celebrimbor
(@Telperinquar_) reported
@NathanBainn @ciri2019 @PrimeVideo What you are paying for a product which promotional materials show you they are not respecting the source Material? They are just using an existing IP to lure in the Fans while giving a **** about the original work. You must be an idiot.
-
🏁 Mr. Alagidi 🇳🇬
(@Don_Lako) reported
Y’all live stream is awful @PrimeVideo
-
Ish Jones
(@bigishyanks87) reported
@Yankees @PrimeVideo @mlb the audio for the Yankees broadcast sounds awful… clean it up
-
Hunter
(@HunterFink16) reported
@PrimeVideo the Yankees game sound quality is really bad. The announcers mics are peaking every few seconds. Please fix.
-
Lianna G
(@G8Lianna) reported
@PrimeVideo what is wrong with Prime? Having connecting issues and then getting message in German?? I am in USA?
-
Rafaqat Shah
(@bbe712584e2d478) reported
@primevideouk @PrimeVideo hi I'm still having a lot of difficulties with the new update on amazon prime I use a xbox series x console and amazon prime is not working properly I tried to rent a movie yesterday and it won't allow u to buy just can see trailer only and other problem
-
BK
(@kerriigan_) reported
@PrimeVideo the announcers for the Yankees on Amazon prime tonight sound ******* AWFUL!! Legit sounds like the mic is inside Michael Kays mouth…. YOU GUYS SUCK
-
i love Jesper Fahey🇺🇦
(@anechka3471) reported
@PrimeVideo @GoodOmensPrime if you don't bring back "The Wilds", I will be completely disappointed with you. This is your worst decision #RenewTheWilds #SaveTheWilds
-
Mike Jones
(@MikeJon18338767) reported
@TMKSonYES @PrimeVideo Show in trouble
-
Michael J
(@MikeJJR02) reported
@Googuls @PrimeVideo Sorry, for good quality video you need to purchase AmaZon Prime +, which will have the game available for ONLY those who live within a mile of Billy’s
-
Rabindra
(@rkp2404) reported
Hello team, I subscribed @PrimeVideo since last month, but most of the movies are Hollywood horror movies. No new Hollywood see. All movies on Amazon prime have same story line . What kind of worst Hollywood movie collection it. Think about it …
-
Ayòmídé Bolton
(@Ayomide) reported
@DorianGray_100 Are you sure? I don’t think those decoders are 4K ready, just HD. I use a 4K TV and I always complain when I switch from Netflix or Primevideo to DSTV, the picture quality is too far apart
-
Amos
(@AmosDGAmos) reported
@ajassy @PrimeVideo I know hard workers in Amazon, getting refused for different positions ( because someone else is getting the position, because obviously his friend with X and Z ) The hard work is paid with kick 🦵…the matter is who you know. Maybe is time for change.
-
David Brown
(@drivingrangegod) reported
Trying to stream #Yankees in @PrimeVideo mobile app but it won't give me the option. When I tap on the game and then on "How do I watch this?" it says I have to subscribe to Prime Video. But I already am. Tried signing out and back in, restarting app, phone, etc. Nothing. Help?
-
MToppz
(@MTopper319) reported
@PrimeVideo fix your sound.. yankee game sounds like trash
-
eli ✊🏿🇵🇷
(@solemnsoto) reported
please fix Michael Kay's mic @PrimeVideo @YESNetwork
-
Justin 🏁
(@justinpoetry13) reported
@PrimeVideo please fix the audio on the #Yankees game it
-
C B
(@rigbysface) reported
@PrimeVideo The first season of this show was decent but I hope they throw a bigger budget at the next season because a lot of that cgi was cheesy as hell, especially for the work all of those girls put in acting as their characters.
-
Googuls
(@Googuls) reported
The video quality is atrocious with the pregame segments on @primevideo . My 2009 Palm Pre took better video. Almost seems intentionally awful #yankees
-
PhactChequer
(@ChequerPhact) reported
@PrimeVideo @YESNetwork Watching this game live and I have to tell you streaming sports sucks! Can’t record it. Can’t quickly rewind and slow mo. Can’t watch “fast” like when watching on TiVo. Poor picture quality. @MLB please stop this. I’d rather this be on YES.