Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (23%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Acapulco de Juárez
|
Sign in | 4 hours ago |
 Paradise
|
Playback Issues | 1 day ago |
 Hobart
|
Sign in | 1 day ago |
|
San Antonio
|
Crashing | 1 day ago |
|
Nashville
|
Video Quality | 1 day ago |
|
Georgetown
|
Video Quality | 1 day ago |
Full Outage Map
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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ThinkingJack (@ThinkingJack67) reported@SPQRSA @FrMiller @PrimeVideo Yes, the Hemsworth character was so absurdly contradictory as to cause cognitive dissonance. I would have trouble picturing how Ruffalo, Hemsworth, and their agents read this script and thought it was a winner. The alternative would be the script changed radically in production.
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Mahesh Desai (@demahesh1) reported@PrimeVideo @amazon Worst customer service for prime membership
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Wivenswold (@TheWivenswold) reported@thematrix633 @PrimeVideo No. I'm glad it's not just me. I've copied in @JeffBezos given that he makes millions out of us, perhaps he can help!
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Mike Gutierrez ⚾ 🏈 🏒🕷️ (@yankeejetsfan71) reportedI hate it when the @yankees are on @PrimeVideo the picture quality is horrible. Pretty pixilated. Do better Amazon. #repbx
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Kayson Truelove (@true18678) reported@realsjokz @LifeIsAFilmFest Tell that to @PrimeVideo to change the ******* image if you have a problem. People don’t know what that scene is. All they know that it’s Sydney Prescott holding a gun. You’re the one who’s spoiling it. Don’t reply, today’s not my day.
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Retro Game Geeks (@RetroGameGeeks) reported@amazon @PrimeVideo You have failed to send me a replacement item and are refusing to help refund the faulty item. I am about to contact the police and my bank to report theft and fraud. I suggest someone from the UK contact me before I start legal action against you. @AmazonHelp
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Shooter McDadden 🎯 (@ShooterMcDadden) reportedWow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: A Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.
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Hammock Beers (@Beerswilltravel) reported@Yankees @PrimeVideo @SportsonPrime To bad you can’t watch it. It claims I’m out of the area when I’m in Morris County. Streaming is the worst!!!!
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Mr. EJ (@ItsEkknath) reportedHey @PrimeVideo it seems that problem is in your app only on jiostb. The Jio team has responded from their end. Plz resolve it ASAP.
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Kory ⭐ (@Kostellar_) reported@PrimeVideo @InvincibleHQ Debbie is 100% justified on her stance. I still can’t help but feel a bit bad for Nolan lol
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Dfischsucks (@dfischsucks) reported@SportsonPrime @PrimeVideo These announcers are terrible.
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FruitPop (@FruitPop223716) reported@PrimeVideo First time ive seen a REAL ad on this app. Im not joking, every other ad has been some self help Christian indoctrination guru **** or crypto scams read over by a **** *** ai voice. Why ******** did you pay for an ad slot on this bro? @primevideo
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TTSD (@TomTheSpursDude) reported@NBAonPrime @ReignofX_ @PrimeVideo I like the fact that he needs a horse to help him get away from Victor Wembanyama, why can’t he just do it with his own two legs? 😭😭😭
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Zachs Vintage Cards (@zachs_vintage) reported@PrimeVideo @NBATV I don't know how you can not have something so basic as team recording. I want all games of the same team added to my watch list so I don't have to search for them on a daily basis. Hope YouTube TV gets the license next year as Prime has been awful.
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Natalya Ruslan (@NatalyaRuslan_) reported@FrMiller @PrimeVideo Passing also on sure to be awful APPLE remake of remake Night of the Hunter ,with hideous and comically bad actor JavierBardem redoing ugly ham actor DeNiro's **** slanted characterization. There is only one , with Robert Mitchum and it's frightening and good.
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Michael (@mc24bama) reported@PrimeVideo fix your delay in the Master’s!
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Ash (@Y45HU) reported@sambbury The biggest studio hiring four people to work on their popular show @PrimeVideo
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G-Man (@Unocrew224) reported@FrMiller @PrimeVideo He’s the worst. Terrible actor and delusional person. I won’t watch anything with him in it.
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Revenge of the Quack (@OfWonk) reported@PrimeVideo I feel like a better-written show would’ve involved a conversation where Soldier Boy was actually persuaded to work with Butcher based on the NEW INFORMATION that is being introduced here—which ABSOLUTELY SHOULD HAVE changed his mind Just a thought. 🤷🙄🤦
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PV (@Pruthvivallabha) reported@AmazonMGMStudio @PrimeVideo Well my @sony bravia crashed & wouldn't play the video on multiple restarts iam struck at Ads. Not the first time. Seems like have to wait a day or two until your servers can load 4k version without lag
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Flash Boxing (@FlashBoxNews) reported@Mopaomokonzi200 @premierboxing @PrimeVideo what I said was true.. wilder is an awful boxer
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Nikolay (@nekech52) reportedModern software quality: decided to watch supernatural series on #primevideo. Started from 1.1 episode, but every time I open app, #amazon suggests to watch 2 season, no answer why.
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timothy forsman (@TimothyForsman) reported@PrimeVideo why do netflix and prime have all of these shows with gay and trans characters? It’s gotten ridiculous. I think they just do it to have us argue and get distracted from real problems that exist
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Bo Gardiner (@BoGardiner1) reported@JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.
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Williamson “Peterson” Jacobson (@butteryfade) reported@PrimeVideo @TheMasters @SportsonPrime NOT WORKING
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𝓙𝓸𝓱𝓷 (@its_johnboyy) reported@VintageJoyUK @PrimeVideo @HBO Sorry if this doesn’t help, but it is available on the Max App direct. Just download it to your device and sign in.
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Lovelydeneen (@Lovelydeneen) reported@Lakers @PrimeVideo Can the fellas help LeBron and Kenard ? Make a basket !
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Justin Patrick he/him • • (@LWOSJustinP) reported@Oh_lalala_ @PrimeVideo we'll see, lol. Sometimes I like putting on movies I've seen a bunch while I work & having them in the prime app is easy. But the darkness is crap, so I might have to change
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John Thuo (@JohnThuoNgugi) reported@PrimeVideo Please Prime, you have deducted me twice in a month for subscriptions.first in March 18th 2026 and now 2nd April 2026. Please refund today's deduction. Its hard to raise issues on your application. Thanks
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Bilary Hanks (@phinesseandherb) reportedEvery single HIV meds commercial I’ve seen on @PrimeVideo features black people, whether as straight couples or gay, with the occasional gay white sprinkled in. Stop the erasure of white people. Show them in more stigma-associated medical issues having commercials tf