Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 West Palm Beach |
Playback Issues | |
| Cumming |
Crashing | |
| Hartford |
Sign in | |
 Dartmouth |
Sign in | |
| Palm Harbor |
Sign in | |
 City of London |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Adam K Dean
(@imdsm) reported
@ParamountPlusUK Paramount, you should ask @PrimeVideo to put proper subtitles on your Jack Ryan series, so that we can watch it without resorting to Google Translate to transcribe audio (which didn’t work btw, @google). Imagine spending £10m / ep, and then not getting subs right. Nuts.
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Desmond D
(@Jaghonk) reported
@JagsApologist @PrimeVideo This was awful!
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बड़का बकैत Big Mouth
(@BadkaBakait) reported
Dear @PrimeVideoIN @PrimeVideo thanks for ruining my video watching experience yesterday. Your streaming was so poor that couldn't watch #JackRyan , blotched video that would not even hold SD quality, forget about HD and it never streams at UltraHD quality.
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Mark Orsted
(@ChampaignCowboy) reported
@PrimeVideo any chance you could get your bandwidth issues fixed? Can’t stream @JackRyanPV cuz it keeps freezing up. Only show/stream I have this issue with.
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_emo_me_
(@_emo_me_) reported
Amazon video… scrolling forwards and backwards is the absolute ******* worst on AppleTV. #AmazonPrime what a terrible experience. This is why I never rent movies. …scrolling 10 seconds at a time?? WTF. @PrimeVideo
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Nidhi Pathak
(@nidhipathak4u) reported
@GTPLHathwayLtd @PrimeVideo Forcing us in gujarat to use this connection in said building of metro city yet provind turtle speed and today it's not working @GTPLHathwayLtd
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Harshit Shahi
(@ImHPShahi) reported
@PrimeVideo I don't know if it's just me but I don't get notifications to authenticate login while I try to login on new device, just keep waiting it never comes. Tried PWD reset already. Any suggestions?
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Tofu
(@SageOfSixQueefs) reported
@CultureCrave @WSJ Netflix has the least interesting content. I rather deal with @PrimeVideo’s ****** UI (seriously it’s the ******* worst UI imaginable)
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Simba Chinawah
(@simbadogg) reported
@PrimeVideo can you fix your app please? At no point during watching @NFLonPrime should pausing for a bathroom break bounce you back to the main menu and lose your current position. This is basic stuff.
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Amish Patel
(@AmishPatelCo) reported
I used to think @AppleTV had the worst UX, but @PrimeVideo really takes award Still nothing elite out there like @netflix
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Jaspal Bishnoi
(@ARJUN55654395) reported
@amazon @PrimeVideo @PrimeVideoIN Hi Team, from last two weeks, when i play anything on prime , brightness is too low to watch on mobile. Kindly help to fix this
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blah
(@blah_se87) reported
@amazon @PrimeVideo @JeffBezos 746 packages/hr sorted at induct, 5th place packer, 1st place slam/kick outs, 1st place w around 200 packages/hr at returns. I feel like we should get raises based on our job performance. Some people work hard others don’t. We shouldnt be lumped together with raises.
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Kelly
(@Kellyjack888) reported
@PrimeVideo help I don’t know how to contact the merchant, please consult the merchant’s customer service
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Ross Patterson
(@RossAPatterson) reported
@peacock has got to be the worst streaming app on the planet. Almost every episode of Yellowstone comes with several freezes, followed by out-of-sync audio, and then it just randomly exits. Same environment plays @netflix and @PrimeVideo great.
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Tejas
(@dt3jas) reported
@PrimeVideo, Why all movies and series looks dark even after putting brightness at highest? Why poor brightness even at highest (1080) quality available?
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Ciaran McNulty
(@CiaranMcNulty) reported
Love living in the future where my @Philips @Android TV can automatically update its @PrimeVideo app and no video content work any more 🙄
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Felix Whiteshield
(@shyguy58701) reported
@amazon @PrimeVideo On phone and chat they can’t fix there mistakes. They hung up the chat and phone both times because they can’t fix this issue.
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Dan Trachtenberg
(@dantracht) reported
Hey @PrimeVideo why is the Apple TV channel not working?
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Todd Starr
(@Toddstarr10) reported
@SilmarilCreator @PrimeVideo Lets cut the bs. Dont make a lotr show/movie/game. How about we go even further. Just ip in general. It was like marvel/fox/disney in 2010. It doesnt work. For the universe to work you need all the ip. Not some fresh idea, that is catered to todays society
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anti depression
(@i_am_rehann) reported
@amazon @PrimeVideo Worst service ever they will block your affiliate account for nothing and will give nonsense reason. Literal bullshit
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blah
(@blah_se87) reported
@amazon @PrimeVideo @JeffBezos 746 packages/hr sorted at induct, 5th place packer, 1st place slam/kick outs, around 200 packages/hr at returns. I feel like we should get raises based on our job performance. Some people work hard while others don’t. We shouldnt be lumped together with raises.
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Azhar Siddiqui
(@azharsiddiqui47) reported
@PrimeVideo one of the worst OTT becaz of it's Movie on Rent policy after paying high amount than earlier subscription. They Switched earlier free movies also on Rent. #primevideolooting #ott
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Joe
(@JoeBee504) reported
If the @PrimeVideo app sucked any worse it would be a VHS tape that’s been chewed up by dogs. Does anyone else have constant issues with the app? It’s horrendous. Bezos. Wax your head and get to work. I want to watch Scrooged.
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Todd Starr
(@Toddstarr10) reported
@SilmarilCreator @PrimeVideo I dont think amazon had full rights to the story soo they had to work around things.
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Footyballer
(@Shoeb_Mohd1) reported
@PrimeVideo I am looking for the series “Loudermilk” but I can’t find it on prime video. Can you guys help.
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Schatzi Lynn🐰
(@jujufishy) reported
@PrimeVideo taking over thursday night football is and will always be a terrible decision
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Ab
(@ALOTOforever) reported
@PrimeVideo @AmazonStudios besties Christmas is in 2 days and all I want is more #ALeagueOfTheirOwn! Can you please help me out and #RenewALOTO?? #ALOTO
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Bizology Consultancy
(@TheSaurav10) reported
@amazon @PrimeVideo I have some issues in my amazon seller panel but the seller support team not provided any resolutions regarding my issues so please team resolve my issues ASAP Some seller hijack my listing and I have a registered trademark of brand so please remove this seller ASAP
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seriouslyjai🏳️🌈
(@seriouslyjai) reported
@pnaught13 @PrimeVideo Definitely NOT me! And they’re watching crappy shows 🙄Vampire Diaries, Supernatural, stuff like that. I did chat with them, then they called me and basically said change my password again and call back if it keeps happening 🙄 So no… not much help 😕
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jenifer
(@jenifercunha16) reported
@LaraRyan21 @PrimeVideo @PrimeVideo look at this masterpiece and tell me you don't want to save it... you can't 😌 PLEASE HELP US I'M BEGGING!!! #SaveWarriorNun