Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (28%)
-
Sign in (24%)
-
Crashing (23%)
-
Playback Issues (21%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jacksonville |
Buffering | |
| Tampa |
Playback Issues | |
| South Bend |
Crashing | |
| Naples |
Sign in | |
 Maidstone |
Playback Issues | |
 Gustavo Adolfo Madero |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
G
(@GWIL216) reported
Is anyone else picture quality terrible on @PrimeVideo for #ThursdayNightFootball ? What’s the deal???
-
Rod Sanford
(@fishnwalleyes) reported
@PrimeVideo the quality of the picture for the game isn’t very good.
-
Kyle_The_Hunter
(@Khunter42) reported
@PrimeVideo @amazon the picture@on #TNFonPrime is awful please fire somebody
-
Nich Weidman
(@weidbrewer) reported
Holy crap...@PrimeVideo 's stream quality of #ThursdayNightFootball is as bad as everyone said...I just had to hook an antenna up to my TV to get anything decent.
-
DaMigs!
(@damigs) reported
@NFLonPrime @PrimeVideo .. the video quality tonight is horrible. Pixelated bad!!! Get it together!!
-
Dave Cicci
(@ProfessorDave) reported
@PrimeVideo Yourpicture quality on the NFL game is awful…!!! Do it right or step aside…!!!
-
Jake Loranger
(@jake422fat) reported
Anyone else having trouble watching #nfl #SteelersVsBrowns on @PrimeVideo I have no video or sound been trying for 20 minutes
-
Chris Bogen UCF
(@chrisbogen) reported
@PrimeVideo should not be allowed to ever broadcast another game. It's unwatchable. I can watch any live channel that exists with no issue but 2 weeks in a row the game is lagging and blurry.
-
Ashe in America
(@AsheinAmerica) reported
Can @PrimeVideo fix the delay on football? The whistle blows before the end of the play. You’re ruining the experience for the viewers. Idc but my husband is insufferable about it. This is basic. #ThursdayNightFootball
-
Unrealized Losses
(@FlowTrade1020) reported
@ufc @espn @PrimeVideo Absolute trash can quality
-
Martin Trevino Jr.
(@MartinTrevinoJ5) reported
Anyone else having issues with listening to this game @PrimeVideo 🧐
-
Travis Cooper
(@tsuswac) reported
Is it just me but @PrimeVideo is terrible but the nfl owners are greedy. They don’t care about there product on tv #so sad
-
John ✈️ 🇺🇦
(@JohnGunson) reported
Ugh #NFL - the Thursday broadcast on @PrimeVideo is not very good. Too much compression, video quality is suffering for live action sports
-
COD Comms
(@CodComms) reported
@NFL @amazon @PrimeVideo the frame rate on your NFL broadcast is dog ****. Looks awful, commercials look fine.
-
Jason Lehman
(@Jason2sh) reported
@PrimeVideo video quality is bad. Get it together!
-
Ken Pom is a Fraud 🇺🇦
(@JoeKash24) reported
@AmazonHelp @PrimeVideo how about you fix your app and not blaming an isp with over 450Mbps up/down that can go up to a gigabyte #TNFonPrime
-
J. Hill
(@j_e_hill13) reported
Two weeks in a row @NFLonPrime is herky jerky unwatchable. 200 MBpS service on a Ethernet and no trouble with any other service on my appletv. Not cool, @PrimeVideo and @NFL #TNFonPrime #PITvsCLE
-
Dylan King
(@DylanKing_27) reported
Dear @PrimeVideo fix your stream, this is ridiculous. Can’t even watch the game. #FIO
-
Ryan Simmons
(@blueraiderbuzz) reported
Why, with all of the resources available to it, can’t @PrimeVideo figure out how to stream football? The video blows and the audio is out of sync. Just terrible. #Steelers #CLEvPIT
-
Lisa Kelly #LoveTheeND 💗☘️🏈
(@4LeafCloverGirl) reported
Watching @nfl on Prime is the worst. I live in a small town, on a gravel road and have limited internet options. 🤬🤬🤬 @PrimeVideo
-
Zoned
(@zoned423) reported
@PrimeVideo this audio quality is *** for the 2nd week in a row
-
Squid
(@FiveLakesKraken) reported
Does the video quality seem off on @PrimeVideo for the #TNFonPrime game
-
down2fade
(@TreeDre96) reported
@PrimeVideo so ******* annoying. Gotta send a code to my phone then confirm an email then reset my password because I’m watching at work and not on my tv at home???
-
The Scotts the Limit
(@ScottPage1) reported
@PrimeVideo week 2 and the refresh rate on the @NFL broadcast is still terrible.
-
Mikie Fyffe
(@fyffe555) reported
@PrimeVideo This Thursday night football stream is terrible. I’d be ashamed.
-
Michigan/Cleveland Sports!
(@Speedjunkey88) reported
Is it jus my @primevideo or is everybody not talking with the sound?? #Browns kinda annoying. Can y'all fix it??
-
Joshyeahidontknowhim
(@iloveOxtails) reported
Amazon this stream is trash. Terrible quality smh. @PrimeVideo
-
carmstrong
(@daddystrong10) reported
@NFL @PrimeVideo Fix the picture quality. It’s like watching in the 80s. Com’on guys. Be better
-
BLΔCK
(@1BlackLm_) reported
@NFL @PrimeVideo This sound quality is ****** horrible
-
bill bachman
(@IMWJB91) reported
How is @PrimeVideo gonna play @NFL game in crappy 720 HD… it’s 2022 and this BS costs money get your quality together