Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Woodbury |
Buffering | |
 London |
Crashing | |
| Atlanta |
Buffering | |
| Linthicum Heights |
Buffering | |
| Los Angeles |
Sign in | |
| Portland |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Mrgucci
(@Mrgucci_10) reported
@ajassy @NFL @PrimeVideo Fix the damn video. It gets choppy every 2 minutes
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Mordecai🏳️🌈Gloom
(@MordecaiGloom) reported
Trying to watch @StarTrekOnPPlus and surprise surprise, the @paramountplus xbox app is not working. Nothing will play at all. Tried to cancel my subscription so I could get thru @PrimeVideo but it won't let me cancel. So I'm just stuck paying $10 for a non functioning app? Help??
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Jack
(@JDRockks) reported
@NFLonPrime @PrimeVideo This is an awful viewing experience. About to give up. Freezes, pixelation, poor quality off and on. Just trash
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Suzanne
(@SCRNSuzi) reported
@johnhuwe @NFL @PrimeVideo This really is awful.
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John Inman
(@fattymagoo83) reported
@PrimeVideo why is the audio and video not in sync? Fix it now
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Tony Stedry
(@tsted19) reported
Hey @NFL and @PrimeVideo, it sure would be nice if your feed for this great match-up would work. Either we get no sound or we get no video. Can't get them both to work. But if we go watch a video it works just fine!
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Deadname
(@nagger_w_swaggr) reported
Earlier when I said TNF on @PrimeVideo was probably the worst thing I've ever seen, I had forgotten about the first few minutes of the first episode of @amazon 's Rings of Power (thats as far as I could make it) That was definitely the worst thing I've ever seen.
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Suzanne Metzinger
(@GrSuzie) reported
@PrimeVideo game is fine but fix the Sound. Can barely hear it
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𝒫𝒶𝓉𝓇𝒾𝒸𝓀 𝒮𝒽𝓊𝒸𝓀
(@PShuck) reported
For the 1st #NFL game on @PrimeVideo they have to be disappointed with the video quality.
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steamroller72
(@steamroller72) reported
Hands down, the worst sports streaming award goes to #AmazonPrime. It's buffering, stutter, restart game after game for #MLB or #NFL Just embarrassing for @PrimeVideo
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reva raju MD
(@tennisreva) reported
@PrimeVideo the picture of NFL football is so awful!!
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PHAEDRA
(@phaedraco) reported
@BryanZorn @PrimeVideo It's terrible!
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Janice Reyes
(@TheJreyes72) reported
@PrimeVideo ok so what’s going on with the video and audio quality?we have to put up w this nonsense and don’t even work #nfl #TNFonPrime
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Kevin Noon
(@Kevin_Noon) reported
@Photogoofer @PrimeVideo MLB app can give me issues.
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Tom Graham
(@JTFBWebmaster) reported
@ChiefsFocus Chiefs first quarter playing as weak and inconsistent as the sound quality for @PrimeVideo broadcast. Not a great start.
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Victor Peña
(@Vic_Jalapena) reported
@PrimeVideo @chargers @Chiefs Should’ve kept it on cable tv. Having connection issues …
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Pez_Junto
(@PezJunto) reported
from
Miami, Florida
@PatMcAfeeShow @PrimeVideo is glitch festival. Please destroy them on friday!!
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Ben Farris
(@BenFarris7) reported
@Levi___Asher @DosEquis52 @PrimeVideo Yep, if you have slow crappy internet its gonna buffer like crazy
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Mike Solarte
(@MikeSolarte) reported
@WilliePStyle @tvisgreat @PrimeVideo Not that you guys care, but I'm watching on laptop without issue.
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Kaleb Martin
(@Kalmarti5005) reported
@PrimeVideo @chargers @Chiefs Garbage quality and I have a phenomenal internet package. What a joke!
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Mike Schocken
(@Cones_Dunshire) reported
@PrimeVideo @chargers @Chiefs Video quality is just awful. We constantly stream content without issue and have high quality internet, but this is almost unwatchable. Very blurry.
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Curtis
(@Chargerscurt87) reported
@jasonjmp @PrimeVideo @NFL Having the same issue
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mark4u
(@mrbcpa99) reported
@PrimeVideo how do you watch the damn game live with a delay. Fast forward does not work I know the @chargers scored but I’m stuck in commercial land. I give up
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Elora🧸🌸
(@BioWareGirl29) reported
@PrimeVideo love you guys…but please fix your quality for Thursday night football, blurry as F 😭
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Doc Holliday
(@doc_holliday75) reported
@PrimeVideo fix your crappy broadcast.
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Kelly Evans
(@taktilekelly) reported
@PrimeVideo We solved the sound issue with the Chiefs game. Mute the TV and listen to the #STLCards
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TheBlueNote
(@TheBlueNote3) reported
What’s worse ? @Chiefs offense or @PrimeVideo picture quality ? #ChiefsvsChargers
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M D O 🖤
(@mdano86) reported
@PrimeVideo hey…get it together. My chiefs are playing football and I keep getting a somethings wrong error. Highly irritating when I don’t want this service to begin with!
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Triz
(@a_cincoski) reported
@PrimeVideo @chargers @Chiefs Your stream is absolutely horrific it’s worst picture quality I have ever witnessed. I used twitch instead and it’s one million times better quality.
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eaglesfanintn
(@ScottSm2112) reported
We stream everything. We almost never have problems with buffering or skipping. We have fiber to the house. All that is to say the #TNF broadcast sucks ***. Too much buffering and jittery video. It’s almost unwatchable. @PrimeVideo is not ready for live prime time.