Amazon Prime Video

Is Amazon Prime Video down?

Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

 No problems detected at Amazon Prime Video

Amazon Prime Video problems in the last 24 hours

Amazon Prime Video Outage Chart 04/21/2021 14:15

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Buffering 35.26% Buffering
  • Playback Issues 27.75% Playback Issues
  • Sign in 16.76% Sign in
  • Crashing 15.61% Crashing
  • Video Quality 4.62% Video Quality

Amazon Prime Video Outage Map

The most recent outage reports and issues originated from:
United KingdomStoke-on-Trent Sign in
FranceCalais Crashing
United KingdomQueensferry Buffering
ColombiaMedellín Sign in
United KingdomBirmingham Playback Issues
MexicoVillahermosa Sign in

Amazon Prime Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:
  • One_Step_Two One_Step_two (@One_Step_Two) reported

    @amazon @PrimeVideo Amazon should not meddle in these things than can be polarizing and less when there are ermh..internal problems. You can't be with God and with the devil at the same time.

  • Hotflashes10 5051 problems (@Hotflashes10) reported

    @dmorelli9 @PrimeVideo It shows the truth, glad someone’s showing it,but you can always check past newspapers, it’s even worst just horrible, where did people learn such atrocious behavior? #Them

  • RubberDorky RubberDorky (@RubberDorky) reported

    @gr8tballafire @GLeviitan @PrimeVideo I think ignoring the fact that we do many of these things to each other, & trying to paint the whites as the sources of our problems IS It also is completely out of touch for these billion dollar companies to lie to us and fool us into thinking our problems don’t stem from THEM

  • ppranav06 Pranav P (@ppranav06) reported

    @ankush_soul @amazon @NextDNS The same happens here, when I use privacy badger (without any firewall). They won't respond, I can't login, and a lot of other problems arise (even with primevideo)

  • ikari7789 Andrew Miller (安藤龍) (@ikari7789) reported

    @moredeploys @PrimeVideo They’ll just tell you it’s licensing issues. Same what I’ve heard from Netflix customer support.

  • Majo_Campos1194 Majo Campos (@Majo_Campos1194) reported

    @PrimeVideo I canceled my subscription days ago and yet I got a charge of the subscription on my email. Please help

  • AshleyCLay_4 Ashley Lay (@AshleyCLay_4) reported

    It is only Netflix. My other apps work fine. I had the same exact problem with @Amazon @PrimeVideo last week. They kindly offer a setting toggle I was able to switch surround sound off with an voilà, streaming audio resumes.

  • NicoleHolt90 Bunners Holt (@NicoleHolt90) reported

    @PrimeVideo only had to restart four times in 20 minutes the film I have paid extra to watch?! Never have this issue with my Netflix or Hulu subscription but always happens with Prime 😢

  • Minneauxtx independent (@Minneauxtx) reported

    @PrimeVideo The Lie is the absolute WORST movie..horribly ugly characters and a horrendous ending..

  • antmaximoff Ant Toe Knee (@antmaximoff) reported

    @PrimeVideo put a madea Christmas on prime to where I don’t have to rent it, tf is your problem??

  • PhilDaviesPye Phil Davies-Pye (@PhilDaviesPye) reported

    Vikings on Amazon Video - I do like it, but I noticed their faces during fighting get covered in blood but their clothes remain blood free? How does that work? #Vikings #PrimeVideo

  • claygirlcan Angelissa Untalan (@claygirlcan) reported

    @PrimeVideo Was watching "The Golden Girls" and encountered audio issues. Is there a server problem or streaming glitch? Please advise. Thank you!

  • claygirlcan Angelissa Untalan (@claygirlcan) reported

    @RokuSupport Hi, is streaming having issues today? My audio suddenly went garbled, watching @PrimeVideo. Please advise. Thanks!!!

  • vinegardog1 Laura Oppecini - wear a mask and be kind to others (@vinegardog1) reported

    @SylvrewolfeP @farscape @PrimeVideo I agree! It was awful.

  • chilifornian bravo (@chilifornian) reported

    @PrimeVideo Watching people get tortured is not entertaining. Real issues brought to light but just couldn’t get past the brutality.

  • DreammApparel The World Trade Warehouse (@DreammApparel) reported

    @itsthe1212 @QueenPinkyK @PrimeVideo Yes, let’s go for the insults and name calling. Can’t even have a decent discussion with opposing views. Another issue in the “African American” community. You have a nice day.

  • RafieeDeli Deli Rafiee (@RafieeDeli) reported

    @PrimeVideo How do you report an issue? The audio on an episode does not work it sounds like white noise. We have tried 100 different things, it is a video audio error.

  • salemlawyer salemlawyer 🇺🇸 (@salemlawyer) reported

    @PrimeVideo Watched the whole series and frankly it felt like a loooonnnggg Get Out. A lot of bizarre choices by the writers including the paranormal crap. Reality for black families in that time was awful enough, you did not need to include the "devils" and other nonsense. Not worth it.

  • sonya06576850 sonya (@sonya06576850) reported

    @amazon @PrimeVideo billion dollar company and they still have bot issues were bots buy up all there stock amazon your pathetic losers

  • azazl22 AZAZL (@azazl22) reported

    @iRide4thepoor @darsin37 @PrimeVideo It’s **** like this that proves to me that this show is terrible. A bad take on a worse show.

  • ramesh_puppala ramesh puppala (@ramesh_puppala) reported

    @PrimeVideo Hii, Every month my money is deducting from my credit card even after unsubscribing the prime membership. Though i am not able to watch prime videos. Kindly resolve the issue.

  • JaceSister Sister Resister 🐕‍🦺🐈‍⬛🐾 (@JaceSister) reported

    @PrimeVideo The worst series I have ever seen in my life!!!! And I’m 63. Don’t waste your time

  • Keep_Pounding22 Jҽɾҽɱყ (@Keep_Pounding22) reported

    @dustinrhodes @PrimeVideo I'll check it out ! At work right now tho! Let me get a follow from one of the 🐐s #keepsteppin

  • _phantom_beast_ JatinJaju (@_phantom_beast_) reported

    Why the heck prime video not working @PrimeVideoIN @PrimeVideo @JeffBezos

  • dgboss79 Guillaume Dewaele (@dgboss79) reported

    Really sick of @PrimeVideo and their stupid languages problem. Can't watch a french movie in french or an american movie in english... That's just dumb! Not even talking about the stupid ergonomy of app/website... Light years behind netflix or disney+. I do not recommend.

  • Economicopoly Economicopoly (@Economicopoly) reported

    @sportingintel Probably @PrimeVideo Nick. That part of the hammer yet to fall but likely arranged. 12bn would not be a problem for them. You'll be offered similar to "Sky Super Sunday" with your prime membership...thats just in EU. They can distribute it globally...

  • GrassChoppa420 Sir Jiminy Krunkit, Esq (@GrassChoppa420) reported

    @praxis_arms @PrimeVideo $5? For each order?? Just so some guy who didn’t work hard in school can pee whenever they feel like it while *on the clock* ?? Hard pass, chief

  • jazz_touming6 J (@jazz_touming6) reported

    @amazon @PrimeVideo Yes,It’s terrible

  • BOHWAIDI_F فاضل بن أحمد الفضلي (@BOHWAIDI_F) reported

    @amazon @PrimeVideo Why i cannot sign in to my amazon accont?

  • bamaphiliac King Tommy (@bamaphiliac) reported from Huntsville, Alabama

    @JodyGadsby @PrimeVideo This is just a gross dismissal of some wonderful work. This show made me really think about how strong a person in the protagonists position had to be. What they endured. It was painful to watch no doubt. But it is definitely art in the respect that it is powerful.

Amazon Prime Video Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1007
  • 1022
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  • 1066
  • 13
  • 2016
  • 2021
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  • 8020
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  • 9068
  • 9353
  • 99
  • mp1023