Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (27%)
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Playback Issues (23%)
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Crashing (19%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Anchorage |
Playback Issues | |
 Bristol |
Crashing | |
| Ludington |
Buffering | |
| Abingdon |
Playback Issues | |
| Glasgow |
Crashing | |
| Newnan |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan
(@RealtyDayton) reported
@disneyplus does not work at all anymore on either of our @PrimeVideo #firesticks (gen 1 or new gen) , simply get #error41 . Anyone else having this problem?
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KingSaberTooth
(@KingSabertoothX) reported
@thatgrltrish @CaraGeeeee @PrimeVideo Her eyeliner did 20% of the work
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Akhil Ahmed
(@Akhilahemad02) reported
from
Latur, State of Mahārāshtra
I loved web series on #PrimeVideo Good Work @amazonIN @amazon #AmazonPrimeMembership
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Rose Jean Atkinson
(@rosejeanatkins4) reported
@ReginaKing @PrimeVideo @DonCheadle Glass by the pool? Terrible idea
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Willie L.Terry Jr.
(@WillieLTerryJr) reported
from
Stockbridge, Georgia
Is anyone else having issues with @PrimeVideo movies being too dark? This is ONE NIGHT IN MIAMI is the second movie that has been barely visible.
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W.J. Flowers
(@wjflowers) reported
So @amazon is about to lose a customer. Anyone else in Ontario having issues with a “carrier” outfit named ‘JoeyCo’, a possible porch-piracy scam that is covered with enough of a veneer of gig economy buzzwords to get past untrained shot-callers at Amazon? Will miss @PrimeVideo
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Ganesh Dutt🇮🇳
(@mail2ganeshdutt) reported
@PrimeVideoIN Tandav worst series ever. Complete nonsense and highly Communal, lots of relegion, caste based shots. I want complete ban on this and strong action against makers #BanTandav #BanTandavNow @PrimeVideo
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Malcolm needs to X you out
(@StaceDiva) reported
Idk if its the terrible 2000s outfits and hairstyles, but I found it on @PrimeVideo and said “Why not?” I haven’t watched it since it aired . 😭
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चिंटू 🏹😈 The Bully शूटर
(@ChintuTheJefe) reported
@PrimeVideo @amazonIN तुम्ही भिकारडे अहात You have taken full money from me but still no HD streaming Option available for my Redmi Note 7 pro which actually has a L1 certification. What's the problem @AmazonHelp ?
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Katie Onyejekwe
(@KatieAnn_O) reported
Amazon @PrimeVideo on tv has the worst user interface and its so in expected
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Dermot Dev 🔴🎮Red Dead Redemption 2🎮🔴
(@DermotDev) reported
@Irishgirl__91 @PrimeVideo @NetflixUK I have always been curious how those stick inserts work, I’ve looked but I’d really prefer 1st hand info than reading random reviews
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Ashish Kohli
(@AK_AshishKohli) reported
@ramkadam Did @PrimeVideo ask you to go and watch #Tandav. I am also a damn proud Hindu and don’t have any any issue with the content I wish to see. It’s you guys who have a problem with almost everything. Don’t watch OTT if you can live in today’s world & pls stick to urself. Excuse us!
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Trai-All
(@trai_all) reported
The fact that neither @PrimeVideo nor @AppleTV give users no way to filter out their advertisement says a lot about them as companies. They have no clue what it’s like to be a parent & have no care about the quality they provide to customers.
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Jim Bach
(@jpbach) reported
@Claireja @surlyshirley @PrimeVideo Amazon Prime video has literally the worst interface ever. It's like they went out of their way to make it impenetrable.
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**** destabiliser⁷
(@arcanethings) reported
hey tho @PrimeVideo could you do something about subtitles not working on computers because everybody is mumbling and i cannot hear ****
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Danny Slaton
(@dsupertops) reported
@PrimeVideo @MrZebraGamer Where is Zebra Gamer on AmazonPrime? His family friendly game material is some of the best stuff my kids can stream? No weird commercials, or grown-content that leads to awkward conversations. Prime, fix it please!!!
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Jackie S 🇺🇸🗽
(@KaysGramma) reported
@PrimeVideo fix your app for @AppleTV It keeps hanging up when trying to load the next episode (when one ep ends, autoplay the next) and ends up with an error message. Have to back out and restate every episode — very annoying!
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cata
(@cata_rubi) reported
@PrimeVideo I can't login my account and I've tried everything that the web site says to recover it. Help!
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Engaged or whateva 💁🏾♀️
(@YaGetsSchwifty) reported
@PrimeVideo you uploaded the wrong episodes for season one of 60 Days In. Episode 3 is an episode from a different season. Didn’t even bother with the rest. Can y’all fix that?
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चंद्रगुप्त (हर्षद) भिडे Chandragupt Bhide
(@bchandragupt) reported
@PrakashJavdekar ji Tandav series on Amazon Prime is most hateful piece of art! @PrimeVideo @PrimeVideoIN Dont you have anyone to screen an art work before releasing it!!! #BanTandavNow
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Najmi
(@sayednajmi) reported
@shalabhmani @PrimeVideoIN @PrimeVideo Dear shlabh why u sleeping another's issue. Mandir ****,murder and another more issue
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Jonathan Rocha
(@_heyjhoow) reported
from
Indaiatuba, São Paulo
OMG @PrimeVideo , doesn’t have an worst way to watch content online? Every time I need to pause, it’s another minute just waiting for the streaming start again...
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Malcolm needs to X you out
(@StaceDiva) reported
Idk if its the terrible early 2000s outfits and hairstyles or the clearly on the DL men, but I found it on @PrimeVideo and said “Why not?” . I haven’t watched it since it aired . 😭
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Doomsday
(@parshu93) reported
@barandbench @KapilMishra_IND @primevideo #Tandavreview S01E011 Analysis 2) Does police really need VC permission to enter in college premises? Please check the fact, Video content should not misguide the public over JMI University issue. Refer Vijayakumar vs State of Kerala, 2003
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Doomsday
(@parshu93) reported
@PrimeVideo #TandavReview S01E01 Analysis 2) Does police really need VC permission to enter in college premises? Please check the fact, Video content should not misguide the public over JMI University issue. Refer Vijayakumar vs State of Kerala, 2003
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WeAreAka
(@Khabibtime123) reported
@PrimeVideo @TessaThompson_x @ajanaomi_king My internet speed is good but video not playing what’s the problem I’m using iPhone 11
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Nayan Dwivedi
(@nayan_dwivedi) reported
Just watched 2 episodes of Tandav web series on @PrimeVideo and I don’t usually say this but this show is filled with so much anti-national issues and events trying to justify them and propagating a false and dangerous narrative.(1)#BanTandav #BanTandavNow @PrakashJavdekar
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Matt Sapsford
(@MAand2Ts) reported
Just watched Military Wives on @PrimeVideo and will forgive the errors and accept that it was just bloody brilliant
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Palani Selvam
(@tmpalaniselvam) reported
@amazon Amazon sucks again.. Now Unable to login in primevideo and worst part is poor software, which is unable to send OTP. @PrimeVideoIN As usual, unable to get any customer care contacts/details. I hate all web support.
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Matty☃️
(@L1v3rPoOl89) reported
@MrsLD10 @NetflixUK @PrimeVideo Please block me ok? I am no good to anyone. I will get help.....stay safe