Is Amazon Prime Video down?
Problems detected
Users are reporting problems related to: buffering, sign in and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 28: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 03:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (28%)
-
Sign in (23%)
-
Crashing (23%)
-
Playback Issues (23%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Roberts |
Crashing | |
| Angier |
Buffering | |
 Terrace |
Crashing | |
| Ashford |
Playback Issues | |
| Orange City |
Playback Issues | |
 Alīgarh |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
M. Rachel Zes
(@Rachelzes) reported
@amazon @PrimeVideo I've never had any problems with Amazon or Prime! I absolutely love them! I am really shocked by all this negativity, seems to me if you have a problem you should contact them directly before slandering them
-
PlanetZero
(@plan3tzero) reported
@LOTRonPrime @PrimeVideo This show is terrible But it's nearly the room quality lol If you treat it as a parody it's funny Thank you for the laughs
-
kyle12k
(@kyle15684197) reported
@_mrkschultz @PrimeVideo @YouTubeTV 1 of my friends said he was having that same issue. His internet speeds were fast too. He restarted his router and then it was fine the rest of the game. No idea why that would help.
-
Bob - Three time SC Champions
(@ATS_Tampa) reported
@WeTheThunderPod @PrimeVideo The issue I had was the mouth movement was behind the voice! Man that bugs me….otherwise not bad
-
Tony Pino
(@TonyPino) reported
@PrimeVideo @chargers @Chiefs Terrible stream audio and video out of sync all night
-
GARION
(@GarionTweet) reported
Solution to #EE proxy/VPN streaming problem with #Netflix #PrimeVideo etc. In 'settings' Go to 'connections' then 'mobile operators' choose 'select manually' then choose another network, it'll fail to connect, then choose EE FROM THE LIST (don't select automatically).
-
Name cannot be blank
(@Rich_Walton) reported
@MrJamesMay @PrimeVideo Bloody hell, that crash was a bit much
-
Chris Hartzler
(@ChrisHartzler) reported
@KXnOMorningRush @NFL @PrimeVideo Picture was great. Sound was synced but quality so-so, hollow sound.
-
Dennis Machel
(@appNove) reported
@PrimeVideo #TNFonPrime is available while traveling outside US? I got error 7021 in trying to watch
-
Jim Lewis
(@lbnt18) reported
@PrimeVideo Watching #tnf on my firestick. Poor quality. Not happy.
-
Logan
(@Setau68w) reported
@amazon @PrimeVideo @NFL I hope that the technical issues for Thursday Night Football streaming get resolved. I get better picture with an antenna than I did from a paid streaming service. The audio was ahead of the video all night
-
Doughboy Steve
(@baker1965_baker) reported
@woodwardsports Jeff's laughing at his own jokes obviously. @PrimeVideo #TNFonPrime #TNF was the worst watching experience ever for @NFL football!
-
roy latigo
(@latigo_rr) reported
@PrimeVideo you really need to fix the broadcast audio on #TNF you spend all that $$$ for a substandard broadcast !!!
-
C
(@ChiefsGirl57) reported
@ajassy @PrimeVideo @NFL Your attempt at this sucked. Big time. The audio was awful. The lag was ridiculous. And you promised - and introduced - an interview with Mahomes, then cut the feed before promised interview. Do better.
-
Payton Mcfadden
(@mac_complex) reported
@PrimeVideo @chargers @Chiefs The worst viewing of Thursday night football I've ever seen. The video quality reminded me of watching old 1970's highlight clips. Horrible viewing experience please return Thursday night football to its original owner. #thursdaynightfootball
-
Jun
(@JuniorT61766149) reported
@ajassy @NFL @PrimeVideo Terrible debut! Love the people, hate the picture
-
🇺🇸MERICAN_TITAN🇺🇸
(@Titan2400) reported
@NFLonPrime @PrimeVideo Last night's game coverage was atrocious, do better @amazon Horrible video and audio issues and quality #TNFonPrime #TNF #PrimeVideo
-
Jennifer
(@NavyLadyJen72) reported
@PrimeVideo couldn't stream the game last nite all it would show is a blank screen. Any suggestions to fix this ?
-
dcrutch4real
(@ARealOne_dc) reported
@PrimeVideo @chargers @Chiefs The audio and video quality of your broadcast last night was terrible. A total disgrace. How can you pay so much for the right to broadcast TNF and then put on such a terrible production. You guys should be ashamed of yourselves. I hope you LISTEN to the fans and do something.
-
Jun
(@JuniorT61766149) reported
@PrimeVideo Terrible stream!! Was so blurry. You had all off season to make it right & you didn't. Terrible debut!!!
-
Ronin
(@Shadow_Strike33) reported
@chrisdxb87 @LOTRonPrime @PrimeVideo Man, The Lord of the Rings trilogy sure is trash, hardly anyone in it spoke in Dwarvish and the music is plain awful!
-
bigboxappliancereviews
(@BBappliancerev) reported
@StrongBad328 hated it had horrible streaming issues and I have fiber. not sure why many did and some didn't. Awful @PrimeVideo should pay money back lol!
-
jim freymark
(@jimfreymark) reported
@_mrkschultz @PrimeVideo @YouTubeTV I had no issues
-
John Smith
(@moilepatator) reported
@DevilsMilitia @primevideouk @PrimeVideo There's no plot, no likeable characters (except Durin), the show sold an epic story with that introduction, but its just boring asf. Numenor was beautiful but the dialogues and the writing were awful. House of dragon has so much more depth and interesting characters
-
Kevin Amburgey
(@ACowTentKevin) reported
@ByHeatherLloyd @NFL @PrimeVideo Sounds like internet. I had 0 issues. Best picture of a streaming game I've seen to date.
-
Able Mass
(@AbleMass) reported
I can assure you that I’ll never watch another football game on @PrimeVideo again. A ****** Atari has better quality video than that horseshit did.
-
Yacht Rocked
(@dissident9108) reported
@AmberTheoharis @AlfredFlyer @PrimeVideo If you got a firestick lite for use in a hotel room, you’d be reliant on hotel wifi to carry the stream well, right? Think this could realistically work?
-
Scott Lashbrook
(@Coffeedad33) reported
@DanJovicNews @PrimeVideo Amazon prime Thursday night football. The video stream was absolutely horrible on every device I own, and I have really fast Internet. last year it streamed perfectly. I don’t know what they changed this year, but they need to fix it.
-
Ben Maynard
(@RealBenMaynard) reported
@LWinthorpeIII @PrimeVideo @PatMcAfeeShow There were a lot of people having that issue and you're watching live TV. Not some pre-recorded show lol
-
schwank❌
(@jwskss) reported
@NFL get the Thursday games off @PrimeVideo, it’s terrible! Tuned out in the 2nd quarter. Not going to watch if those games stay on Prime.