Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (29%)
-
Sign in (24%)
-
Crashing (24%)
-
Playback Issues (21%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cuautla |
Sign in | |
 Berkeley |
Crashing | |
 Tokyo |
Buffering | |
| Saratoga Springs |
Playback Issues | |
 Spalding |
Crashing | |
| Los Angeles |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
DorothySavage
(@Dorothy16978724) reported
@jessicaalba @PrimeVideo @SachaBaronCohen Who will help me with advice?
-
Baltimiller
(@BaltiMiller4) reported
@PrimeVideo this nfl game tonight looks terrible, it won’t stream any higher than 700kbps. What gives? My fire tv is 10 feet from my router so it ain’t that…
-
అకీరుడు︎︎ ︎| Akīrā
(@Akirudu) reported
@AmazonHelp Also, please fix primevideo's search engine.
-
Vicki Dean
(@vdeanfla) reported
@PrimeVideo I’m seeing unauthorized charges on my video account. Can you help me resolve and prevent in the future?
-
GreensRD_B3AR
(@GPB3AR) reported
@PrimeVideo Going to work n spending it all on bills 💸
-
KittyKat
(@KittyKa2021) reported
@PrimeVideo the musical portion of #Goliath season 4 is awful
-
Zahra Basir
(@shaistapareez22) reported
@rihanna @SavageXFenty @PrimeVideo can you please help me financially, I need 40k for my semester fee because I have lost my job due to lockdown....someone plz help me ... I shall be very thankful
-
bri🐇
(@BriWonderss) reported
@amazon @PrimeVideo You guys took money from me even though I ended my membership please help rectify this
-
Harsha
(@HarshaNagaraj2) reported
@amazon @PrimeVideo Lot of complaint are registered against Amazon on this matter. Refer custoemer complaint website. Same issue reported by many people, no action from Amazon
-
Pr. Mayur V. Bavadiya
(@mayur_bavadiya) reported
How to login amazone prime mobile to tv @PrimeVideo @AmazonHelp @amazonIN Dum service Nothing to understand Educational public being confused
-
Omni-Chan
(@RishSkywalker) reported
@midgmaiseI @PrimeVideo Seek help. And no, I'm not mocking you or anything. If you're really that depressed, seek help.
-
Creative Sports Entrepreneur
(@unjakester) reported
@WithoutRemorse @PrimeVideo This was the worst damn Clancy adaptation ever even thought of… they RUINED Greer with all the idiotic “woke” garbage.. just awful… DO NOT watch this trash. The woman playing Greer is absolutely dreadful.
-
Andrew
(@jackomazza) reported
My lord the @PrimeVideo stream of this game is terrible
-
Slam
(@BaddBadger) reported
@PrimeVideo IMDB TV. It’s the worst thing for watching films that I have ever known. For something meant 2 B for film lovers, the way it shoves inappropriate ads & trailers in at the worst possible moment without any warning is just death to the art form. I’d rather go back to video tapes!
-
John
(@johnbednall10) reported
@andystrickland @PrimeVideo Except the music choices are awful
-
ali vandal
(@VandalAli) reported
@amazon @PrimeVideo Why there are agents who work in the costumer service of amazon steal gift cards ? Why i just wanna know, and when you complain they dont find for you any solution they just say after 3-5 days they will get back to me. What kind of costumer service is this ?
-
That One Guy
(@TANARCTID) reported
So I get @paramountplus through @PrimeVideo and the Thorns game is not working. Literally the only reason I have this service. I am unbelievably pissed off right now!
-
pumpkin reeses shape girl
(@skbabymax1) reported
@PrimeVideo @nowscreamingpv @tnd_film These are all terrible movies. Shut up Amazon!!!!!!!
-
wil 🤡
(@yuhitswil) reported
so we really f*cked the bieber nye stream and they didn't expect that its gonna blew up like it did. help we're talking about a comeback performance of justin bieber. how could they not expect this reaction? #ourworld @OBB @PrimeVideo @justinbieber
-
Carolyn O’Keefe
(@CarolynOKeefe) reported
@fast_read @PrimeVideo No, but Pauli did express the feeling of being a man trapped in a woman’s body, and repeatedly sought out medical help. They/them pronouns and the concept of being non-binary didn’t really exist as an option in Pauli’s lifetime. Pauli used “she/her”
-
Liz A. Gzm♠️♥️♣️♦️
(@ltnlizgzm) reported
@PrimeVideo is the worst steaming service to watch something. @JeffBezos do better.
-
Lazygiver
(@Lazy_giver) reported
@amazon @PrimeVideo @amazonmusic We would love to work with you.
-
Theferäl
(@theferaltweets) reported
@jaidenofficial @PrimeVideo @primevideouk It's terrible. I turned off the Putintseva match as they couldn't shut up. Now I'm watching Stephens and Watson with the sound muted. They just will not shut up for five seconds. It's constant. Prime should give us the option of muting the commentary like Eurosport does.
-
Becky Giardina
(@RebelOrthodoxy) reported
@MLBNetwork @PrimeVideo why am I paying for live streaming games to be told I have to wait until after the game has aired to watch? Not to mention I have to hunt for the dodger games in your terrible app
-
Abraham Lim
(@realabrahamlim) reported
@PrimeVideo People ****** to those who work in any service industry, but mostly food and hospitality.
-
Robert
(@Plays72oUTG) reported
@PrimeVideo @NFLonPrime Why are there still quality issues?
-
Nikki - #SaveProdigalSon
(@NHaf13) reported
Friendly reminder that #ProdigalSon still needs saving and we want you to help @PrimeVideo. The fans have been fighting for over 4 months and have shown how much we want it back! Please #SaveProdigalSon
-
Josh Gibson
(@JoshGibber10) reported
@PrimeVideoCA @NHL @PrimeVideo please stop promoting this **** or lll be forced to block you and that would be a shame to miss out on your actual quality productions
-
Shel The West
(@shelbytwest) reported
@AmazonHelp @PrimeVideo @Speedtest Hey Rhonda? Neither of the buttons you mention exist on this page. Please update your help script. Y'all are disappointing on so many levels.
-
Susan (Be Kind)
(@tinkfly88) reported
@PrimeVideo Broken promises