Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (31%)
• Buffering (28%)
• Crashing (21%)
• Sign in (16%)
• Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Toronto	Sign in	2 hours ago
Soddy-Daisy	Buffering	3 hours ago
Honeoye Falls	Playback Issues	3 hours ago
Township of London Britain	Buffering	4 hours ago
Florissant	Crashing	4 hours ago
Fort Valley	Playback Issues	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Zorkocy (@DavidZorkocy) reported 4 seconds ago

  @PrimeVideo You literally did this to all of us when you canceled Stargate. Broken heart.

• 
  FireLord Ogun (@sithjinchuriki) reported 38 seconds ago

  @PrimeVideo has done a god awful job with allowing you to watch spider noir in black and white on your fire stick. Why do I only get the options via mobile app.

• 
  Dee (@clivegasm) reported 2 minutes ago

  @PrimeVideo What is broken is #Stargate. Fix it!

• 
  Aragorn (@magicmallu) reported 5 minutes ago

  Each of those sitting there and laughing is a potential ****** and a part of the problem. No sympathies for this guy on losing his job. This lowlife and the comedian promoting him deserves more consequences coming their way. I can’t believe @PrimeVideo is sponsoring this comedian

• 
  Sᴜɪᴛ 🇦🇺 (@YourselfSuit) reported 6 minutes ago

  @AmazonMGMStudio @PrimeVideo Please step up and help save minorities and marginalized shows like Stargate. We have too much crap and the good, well written, well acted, great story shows are now marginalized and are minorities. Step up and save Stargate!

• 
  CineMatt (@CineMattSWE) reported 8 minutes ago

  @PrimeVideo But the Ghost War script did not work well at all. Bad job, PrimeVideo.

• 
  SAMPSON SPORTS 💵 (@SAMPSON_SPORTS) reported 12 minutes ago

  @sXeBets @PrimeVideo Firewall? I never have the issue

• 
  The Red Mane (@red_maneSC) reported 13 minutes ago

  @AnthropicDualiT @PrimeVideo Amazon's biggest issue is thinking the "hardcore" or "original" fanbase isn't enough. It needs to appeal to "non fans" as well. Pretty sure they said something similar about another show but i can't remember which. "We want it to appeal to more than just the fanbase."

• 
  Danger, Will Robinson (@Fried_Circuitry) reported 17 minutes ago

  @PrimeVideo Yes, Amazon, it’s Your Fault we’ve no Stargate. Now, go fix it. #SAVESTARGATE

• 
  Ginger (GWhite) (@gscheet) reported 20 minutes ago

  Stargate is that good. Why would you want to mess with canon? Reverse a terrible miscalculation and #SaveStargate @AmazonMGMStudio @PrimeVideo

• 
  Ajay prabhu (@AjayPrabhu55) reported 22 minutes ago

  @PrimeVideo @AmazonHelp why voice difference in prime is so weird when there is some ad or music plays in btw movie it plays very loud but same volume for other portion of movie seems low. We need to keep on adjusting volume it's frustrating. Can you fix this?

• 
  𝐃𝐢𝐦𝐚 🇱🇧 (@dimadw23) reported 25 minutes ago

  @Siomara_Bohle @PrimeVideo Seek help

• 
  LeafsAdge (@adge_16) reported 25 minutes ago

  @PrimeVideo Looks terrible, you can feature this slop but cancel Stargate? Pathetic

• 
  Ben Monroe 🇺🇦 🇹🇼 (@BenMonroe1) reported 30 minutes ago

  @PrimeVideo We don't care about ogres, we care about Stargate. Fix it.

• 
  Budaman (@buda3915) reported 32 minutes ago

  @cubicinchstar @PrimeVideo @NASCAR I ain't watching doing some work so I just got radio broadcast on

• 
  Sammy D. (@melyandsam) reported 34 minutes ago

  @PrimeVideo Spider‑Noir really said: What if the story doesn’t match AND the hero looks 20 years too old?” Bold choice. Didn’t work.

• 
  TheElectricBear (@TheElectricBea2) reported 36 minutes ago

  @PrimeVideo @AmazonMGMStudio It’s like a Stargate break up… MGM breakup…yes you are the problem,

• 
  Justin Krux Jacobs (@KruxJacobs) reported 37 minutes ago

  @PrimeVideo there are huge chunks of content missing from “The Strain” series airing on your amc+/shudder network, definitely seems to be a technical issue, many online notating the same, anyone working on this?

• 
  EndeavourInspired (@Endeavourov1) reported 38 minutes ago

  @AmazonMGMStudio @PrimeVideo For some reason my posts keep tagging the wrong accounts. But I won't give up! Twitter errors cannot stop Stargate fans! #SaveStargate

• 
  David McMahon (@dmcmahon91) reported 41 minutes ago

  @PrimeVideo Yeah there are about 2 dozen pairings from Stargate that work even better

• 
  Levor Trawrence (@Levor_Trawrence) reported 44 minutes ago

  @PrimeVideo can we transfer money from the rocket building budget and put some in the "fix the reason why I can't rewind without triggering the same commercial block I just watched" budget

• 
  Peterhausen (@BigSpoonBear) reported 46 minutes ago

  Even @CodyRhodes managed to finish the Story... @AmazonMGMStudio @PrimeVideo sort it out and help Stargate fans finish their story.... #SaveStargate #WWE #Amazon

• 
  Calla 💛💙 & 🖤🤍💚🍉 (@Survive_thriver) reported 48 minutes ago

  @PrimeVideo Omg this looks so good!!!! I loved her in broken on CandyJar!

• 
  Chris (@DrDude1985) reported 52 minutes ago

  @SGFansUnited @AmazonMGMStudio @PrimeVideo Ive been very bitter and abrasive, I can't deny that. Ive said awful things about them. Nothing harmful, just how infuriated I am of the ridiculousness of the nature of their decisions and how sick of "the message" I am. I will turn it around and play nice. Best I can, anyway

• 
  TechAddikt (@TechAddikt) reported 52 minutes ago

  @PrimeVideo @AmazonMGMStudio Extremely bad call with cancelling Stargate. You can fix this.

• 
  Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported 53 minutes ago

  @PrimeVideo The Stargate wasn’t broken either

• 
  Ron Handley (@ronaldhandley) reported 54 minutes ago

  @schaubee @PrimeVideo Sure have (Chinatown, the big heat, Maltese falcon). In my opinion, as I stipulated, Cage's acting was terrible.

• 
  Cuz (@JustCuz55545537) reported 54 minutes ago

  @Jack2LOneill @PrimeVideo Holy ****, I totally forgot about War of the Worlds, by far the worst movie produced this decade.

• 
  Tim Meyers 🎥 (@TheMovieMan17) reported 58 minutes ago

  @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

• 
  Nerd Cookies (@nerd_cookies) reported 58 minutes ago

  I had a terrible dream last night that @AmazonMGMStudio and @PrimeVideo canceled the new Stargate series. Can you imagine the fan backlash from such an unbelievably stupid decision? Stargate fans would NEVER stop talking about it. #Stargate #SaveStargate