Amazon Prime Video down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (33%)
• Buffering (24%)
• Crashing (20%)
• Sign in (18%)
• Video Quality (5%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Sign in	10 hours ago
Galveston	Crashing	12 hours ago
Township of Evan	Buffering	13 hours ago
Chambersburg	Crashing	13 hours ago
Freer	Buffering	15 hours ago
Township of Evan	Playback Issues	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nathan (@NathanBainn) reported 4 minutes ago

  @Ebouhn @LOTRonPrime @PrimeVideo If they made is 100% to the lore, it would be the worst TV ever. Film and books are so so different. When will you all realise that!

• 
  Upender M (@upender25) reported 4 minutes ago

  Hi @PrimeVideoIN we are unable to find the #SitaRamam movie on Android TV version... Please look into it this issue @PrimeVideo @amazonIN #SitaRamamOnPrime

• 
  Tarquin Farquhar (@BulletMagnetMan) reported 4 minutes ago

  @LOTRonPrime @PrimeVideo Given how bad the first two were I can't bring myself to watch any more. Not unless the terrible writing and acting has improved by 1000%.

• 
  machaon (@machaon_753) reported 14 minutes ago

  @LOTRonPrime @PrimeVideo Very poorely written and therefore boring. Plot, dialogs - just terrible. Even worse than the first two episodes. Don't know if I'm interested to see more.

• 
  Ooteeni Smoot (@Ooteeni) reported 14 minutes ago

  @LOTRonPrime @PrimeVideo Take lord of the rings out of the title and just call it twilight with elves .Problem solved .

• 
  Black (@Black08022026) reported 15 minutes ago

  @ThatRenf @PrimeVideo In the end I'm will not say it's bad no if they change the name every one will be ok because let's talk for real it's beautiful to look at it the scenes are amazing but don't tell me it's Tolkien work if you like fantasy go watch it if you like Tolkien it has nothing to do withit

• 
  Kyle (@peacefuljock) reported 15 minutes ago

  @LOTRonPrime @PrimeVideo Ohh, did insulting your fans with baseless accusations finally work? FYI, season five of Cobra Kai is finally here. Have fun begging for viewers with your negativity, spineless losers 🐍

• 
  freetoken fights fecking fascists (@freetoken) reported 17 minutes ago

  @uynkselman @LOTRonPrime @PrimeVideo "You shot a love scene with Galadriel." - there was no love scene in episode 3. "you wrote your own death warrant." - with a statement like that all one can say is go seek some professional help.

• 
  Thuktunflishithy (@flishithy) reported 23 minutes ago

  @LOTRonPrime @PrimeVideo Tonight, after work. I could watch it at work but it looks so much better on my big TV compared to my phone.

• 
  kayla (@___kw98___) reported 24 minutes ago

  @PrimeVideo any update on this? Why are we paying for such a terrible service

• 
  likith reddy (@likki155) reported 27 minutes ago

  @jay_varma_ @PrimeVideoIN @PrimeVideo Tried not working.... I think they not added in tv app I think

• 
  Guy Cox (@GuyCox15414962) reported 27 minutes ago

  @LOTRonPrime @PrimeVideo God this is awful. Please just stop now.

• 
  Hannah Mason (@Hanmason83) reported 27 minutes ago

  @hayu_uk @hayu_uk is anyone going to acknowledge my tweet from yesterday? There's still no Dubai or BH on @PrimeVideo. Instead of responding to queries via DM, why not save us all the trouble and send a public tweet to explain what is going on and when they will be uploaded?

• 
  M1g3ru (@Mi9eru) reported 30 minutes ago

  @BUBAndrewBUB @PrimeVideo @ChloeGMoretz Advice for any WW fans. Whatever you do, do NOT watch season 4 😰. So painful to watch it crash & burn

• 
  ANAND SEHGAL (@ANANDSEHGAL12) reported 31 minutes ago

  @NetflixIndia @netflix worst customer care experience. Tried to change card details n pay subscription fee. Money for deducted but account not updated. 2 diff CC executives saying diff things. No one has clue to what happened. N Dey r so rude @PrimeVideo

• 
  DeadYup (@DeadYup1) reported 33 minutes ago

  @PrimeVideo Please tell me that The Stranger in #TheRingsOfPower who fell to earth as a meteor was based on Tolkien's work and not a copy of The Stranger who fell to earth in #Diablo3

• 
  Mahi Mera Sab Kuch 🇮🇳 (@SouRak9) reported 34 minutes ago

  @PrimeVideo @AmazonHelp when the ring of power episode 3 coming please help me

• 
  Do Bap (@EpicMcEpicSauce) reported 34 minutes ago

  @KaizerBeast @LOTRonPrime @PrimeVideo It's the third episode, and I'm not blindly hating anything. I went into it skeptical, but ready to be proven wrong. I was actually excited to get this going. I didn't think the first two episodes were as awful as people made them out to be (boring though).

• 
  Dane Greenwell Audiophile (@DaneGreenwell) reported 34 minutes ago

  Has ne1 from @PrimeVideo tried using the most recent interface update on @AppleTV ? Its awful! Hover over an icon & it becomes huge & pushes the last two your scrolling through off the page. I hope others are saying the same thing & they fix it. It’s turned me off the platform.

• 
  ʙʀɪᴀɴ -𝔻𝕠𝕔ℍ𝕚𝕜𝕖𝕤- ʜᴀʟʟ 🇮🇪🇵🇸🇾🇪 (@brianchall) reported 36 minutes ago

  Also, was @PrimeVideo glitching out for anyone else there? System was overwhelmed with people watching all over the world I hope. I'll rewatch tomorrow night and hope for better video and audio quality.

• 
  SKY (@SKY249931) reported 37 minutes ago

  @LOTRonPrime @PrimeVideo Damn that was awful. Fell asleep. 3 hours of LOTR ROP and nothing has happened yet. Literally nothing.

• 
  sheri stafford (@gemini2tru) reported 39 minutes ago

  @PrimeVideo i CAN NOT FIGURE OUT HOW TO SUBSCRIBE ON APP!!!! Worst App ever! I THOUGHT I subscribed when I bought products on Amazon... still charged SHIPPING, says im a member but cant update or check

• 
  Danny Crayons (@TR_DannyCrayons) reported 41 minutes ago

  @Kyle__Metcalf Unbelievably bad… worst streaming experience in over a year for me @NBC so so bad @PrimeVideo was 1000x better

• 
  Tarquin Farquhar (@BulletMagnetMan) reported 46 minutes ago

  @LOTRonPrime @PrimeVideo Given how bad the first two were I can't bring myself to watch any more of this hot garbage. Not unless the terrible writing and acting has improved by 1000%. Tolkien isn't rolling in his grave, he is begging to be cremated so he doesn't have to witness this travesty.

• 
  Loess (@loess__) reported 50 minutes ago

  @LOTRonPrime @PrimeVideo The good: Numenor visual The bad: Superficial dialogues. Cheesy story telling. Galadriel The awful: Hobbits Soundtrack could be better but ok.

• 
  a_man_has_no_name (@matetisaibhara1) reported 54 minutes ago

  @PrimeVideo you really need to work on search results....its taking ages to search for the movie #SitaRamamOnPrime.

• 
  peteyboy smith (@peteyboy_smith) reported 54 minutes ago

  @LOTRonPrime @PrimeVideo NO!!! Your show stinks!!! You chose diversity over quality. 🖕🏿🖕🏿🖕🏿

• 
  Do Bap (@EpicMcEpicSauce) reported 55 minutes ago

  @KaizerBeast @LOTRonPrime @PrimeVideo Because Tolkien's work is important to me and I don't like seeing it get **** on in front of the masses?

• 
  Paul Convery (@Ravenblade86) reported 57 minutes ago

  @MarieBreta @LOTRonPrime @PrimeVideo They are much further south east than anyone including Nori who finds the crash site, but they see a meteor fly overhead. So how could that be the same meteor we see fly over Lindon?

• 
  Do Bap (@EpicMcEpicSauce) reported 1 hour ago

  @ZombieGerbil @LOTRonPrime @PrimeVideo The show is defiling Tolkien's vision. This episode is proof of that, Elendil and Isildur aren't mean to be born until roughly 2000 years later from where the show is now. Rings of Power is some nice visuals, and a script that pretends to be based of Tolkien's work.