Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Sign in (28%)
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Buffering (27%)
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Playback Issues (22%)
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Crashing (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Buena Park |
Crashing | |
| Worland |
Crashing | |
| Mequon |
Buffering | |
| Hickory |
Crashing | |
| Houston |
Crashing | |
| Reno |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Dan DeMarco
(@dandemarco6) reported
@AdeleSellsNJ @PrimeVideo I had the same issue, just turn it off and turn it back on.
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Mollie Dice
(@molliedice) reported
@AdeleSellsNJ @PrimeVideo Issue with prime too. This sucks
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Saurabh Pandey
(@PandeyGKahin) reported
@PrimeVideo everytime I clikc #PanchayatSeason2 I get 5004 error. Can u resolve it ?
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Joel Green
(@GMJG86) reported
@damon_wilson29 @PrimeVideo Sounds awful to me.
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Adele Amato Tamburo
(@AdeleSellsNJ) reported
@warriorboss2 @PrimeVideo Awful just awful. Miss WPIX never thought I would say that
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Dan Coyle
(@dan_coyle) reported
Is anyone else’s firestick not working? #amazonfire #amazon #PrimeVideo
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Akbararfaei70
(@akbararfaei70) reported
@PrimeVideo I look for poor families and with the money that people give me, I give it to poor families, each with a little help and the people who send money, you also wanted to help
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Wilson Lopez 🇵🇷
(@willopez1976) reported
@AdeleSellsNJ @PrimeVideo I am so sorry to hear that,it is ridiculous with all the money they make & that we pay for awful & no service some times. At least your not missing much it been a boring game so far 1-0 in favor of the White Sox. You have a bless day second game is on ESPN.
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fred
(@Gene_iusKicks) reported
@BarstoolHubbs Psssst @PrimeVideo fix this
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Premal Singh
(@premalsingh) reported
@PrimeVideo you only dont work on your own platform lol. And this has been observed by many customers, and they also need to clear cache everytime. Cant your highly paid "SDE"s fix this small thing?
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Matt Stabile
(@stubz1770) reported
@YESNetwork @YESNetwork game is geo-restricted in Durham, CT please work with @PrimeVideo to correct this as there is no way to watch the game which I am somehow paying twice for (cable subscription for YES & Prime subscription)
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Yishu
(@niveshsharma111) reported
@amazonIN Even after paying 179 Rs. monthly subscription by my credit card i am not able to watch Prime. Kindly resolve the issue as soon as possible.@PrimeVideoIN @PrimeVideo
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Firby ⏱
(@FirbyJ_) reported
@Run_Dolly_Run @PrimeVideo Really? I nearly walked out on it. It was the worst they’ve ever done since die another day
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Afghan girl
(@Afghan55487900) reported
@VanityFair @JeffBezos @PrimeVideo Please help me,I have siv I am not wrong person please answer to me for god,my life is in danger I am hide at home,I try a lot to fight with this problem but now I am hungry,I afraid to do something wrong with my life,can’t stand anymore,the situation of here is like hell🙏🥺💔
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Wilson Lopez 🇵🇷
(@willopez1976) reported
@AdeleSellsNJ @PrimeVideo I had the same problem,took it out from my tv & switched to my iMac now is not skipping & working perfectly for now. 🙏🏼 I hope it works for you. Let’s go Yankees. Don’t forget to turn off the game in your other device because it won’t let you login to the game.
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steven
(@net_steven) reported
@YESNetwork I’d love to,unfortunately I can’t watch it even though I’m paying for YES and @PrimeVideo because the signal doesn’t work even in viewing area
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Rajesh Sahu
(@RajeshS40194034) reported
@flipkartsupport Update! No solution recieved! @amazonIN @PrimeVideo can you help?
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Nick 🇺🇸
(@MandredForJail) reported
from
Neptune City, New Jersey
Yet another **** UP by @PrimeVideo you idiots have a promo for TODAYS @Yankees GAME yet NO GAME STREAM. ****** fix it NOW. it’s okay I ALREADY pay for cable and @MLBTV but CANT WATCH IT ANYWHERE.
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Marz Garcia Jr.
(@grungensportz) reported
@AdeleSellsNJ @PrimeVideo im tired of watching the yankees play twice a month due to blackout issues
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davis
(@Emmanue58794409) reported
@PrimeVideo Oh my gosh Just got scammed but by the help of zed_hacks007 on instagram He's really good at this
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Edward Schorr
(@NegativeEd) reported
@JASWJASW @Yankees @PrimeVideo I had to use the app on the smart TV which ISN'T logged in to Amazon. The cable box that IS LOGGED in to Amazon won't work. Says I'm out of market... In Fairfield County.
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Frank
(@stickman731) reported
@AdeleSellsNJ @PrimeVideo No issue
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🔥Napalm🔥Kicks🔥
(@LattimusKicks) reported
@AdeleSellsNJ @PrimeVideo I had problems also but try the "Start from the Beginning" button. It will start from the top of the current inning. Also, say what you want about Amazon Prime, but at least I don't have to hear the God Awful combination of Beltran & Maybin. 🤮
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Miguel
(@saltymigue) reported
@Yankees games on @PrimeVideo are the worst. Nothing special is added to the broadcast like @AppleTVPlus does
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dubs 🇬🇧🏴
(@DubtricksGaming) reported
Anyone here know how to troubleshoot prime video please as amazon refused to help all my channels disappeared fully including ones i payed for @AmazonHelp @primevideouk @AmazonUK #PrimeVideo #Amazon #AmazonPrimeVideo
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webflop
(@butterbarrr) reported
@PrimeVideo @VanessaHudgens "You look lonely, I can fix that"
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My Tennis Odds
(@mytennisodds) reported
Is it just me or is @eurosport player on @PrimeVideo really as bad as it seems. Finding it really difficult to find specific courts and matches. Can anyone help? Should be fairly straightforward in this day and age for 2 massive companies like these?
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Hinda Mitchell (she/her)
(@hindamitchell) reported
I’m frustrated that @PrimeVideo is making me participate in their new @AmazonFreevee channel to watch @BoschAmazon. I pay for Prime expecting commercial-free and now have commercials. First world problem, no doubt, but so annoying.
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Mike
(@MisterCT4) reported
if your gonna put the Yankee game on Amazon at least have it work! It never loads and says “something wrong has happened” @PrimeVideo
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Amitkr Gupta
(@Iamjust_Amit) reported
from
Saharsa, State of Bihār
Dear @PrimeVideoIN I can't see any Visual whenever playing any movie or web show only audio will be there please help me with that, Thank you! @PrimeVideo @amazonIN