Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (27%)
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Playback Issues (22%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Portland |
Crashing | |
| Fresno |
Crashing | |
| Marshfield |
Buffering | |
| Douglas |
Crashing | |
| Carlsbad |
Crashing | |
| Livonia |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Robert McGinnis
(@RobertM51810668) reported
@PrimeVideo Watched the first 10 minutes and couldn’t take I any longer. Affleck is freaking terrible.
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ThorSellsCars
(@xXTh0r_0d1ns0nX) reported
@PrimeVideo @amazon @NFL I don’t know if anyone’s told you, but the girl who’s volume keeps going in and out on the prime tv Cowboys vs 49ers game, sounds awful either take her off the announcer table or fix her mic. Her mic is BRUTAL on my ears
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lala
(@LaLaTvObsessed) reported
@PrimeVideo is the platform not working tonight? My other apps are streaming just fine. But I keep getting error messages on Prime.
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Keerti Ojha
(@a357d6447e6642e) reported
@AmazonHelp Did you check the video i sent, is there an error code. Rack your brain a little. @PrimeVideo
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Bavasser
(@Bavasser11) reported
@PrimeVideo Watch when you feel mindless. Didn’t think ppl smoked that much in the 80’s. Think the kid hanging onto the girl is connected to his father, even though he thought he didn’t have father issues.
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xenowriter
(@xenowriter) reported
@PrimeVideo Terrible compared to 1 and 2. My daughter loves them but after 10 min of this, she told me to turn it off
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Amanda Jones
(@theonlymrsjones) reported
@PrimeVideo It was such a great movie. From a social worker standpoint it was a good example on why some generational cycles aren’t broken. A plus? The soundtrack was fire.
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Aliza "Candy corn is delicious."
(@alizatw) reported
So frustrating -- I invited someone over to watch the football game and my @PrimeVideo just hangs on one still even when I cut video down to the lowest quality and kill all other apps on my Mac. Movie played fine half an hour ago. Any ideas?
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Kitty Softpaws
(@shero4hire) reported
Hate watching games on @PrimeVideo because the audio be all over the place. And not the usual increased volume on commercials but it changes throughout the game. Really low to blaringly loud to regular...get it together @amazon yall pull in too much $ for quality to be so janky
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Stephanie C
(@SLC652) reported
@PrimeVideo I’m sorry. The name is terrible. Reminds me of an old dad joke where the punchline involves a termite walking into a bar and asks “is the bar tender here”? I just can’t.
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Mario Ordonez
(@MarioOrdonez13) reported
Yo @PrimeVideo I appreciate your live streamin of an NFL actually works but the commentary is terrible not the personalities but it sounds super low quality like they are using a phoneic or somethin it's just bad
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Drew
(@DrewH206) reported
@PrimeVideo hi, my recently purchased sing 2 rental is saying it can't be played you have a problem.
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J Delight
(@jelaney510) reported
@PrimeVideo down! Not working on TV 🥺
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Double J
(@DoubleJsOnAir) reported
@rjvillagomez Somebody else watching it too commented it’s “atrocious”. That’s a more accurate way to put it. It’s one of the worst broadcasts I’ve ever heard. I wish I knew who was commenting so I could tag them. It’s that bad. #nflonprime #nflonprimevideo #PrimeVideo
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Dale Pirie
(@DalePirie) reported
@PrimeVideo Watched it last night. Terrible movie. When there is no story, fill in the blanks with profanity.
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Jose Alfredo Alvarez Vega
(@JoseAAV) reported
@Frank_Butterfly @49ers @PrimeVideo I know I've been having problems with Twitch
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PACKERS BETTER WIN THIS ****
(@HotBoyMK_) reported
@PrimeVideo Yall analyst for this cowboys/49ers game are terrible
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Gio
(@MadrinaGio) reported
@PrimeVideo Why do some of your movies look low quality like they were filmed with a cellphone? #SundayThoughts
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Brandon Musser
(@BrandonWMusser) reported
@Disguisedjamie @NFLonPrime @PrimeVideo OMG, thank you! That was just awful!
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Dave Dudziak
(@DaveDudziak) reported
@NFLonPrime @PrimeVideo These commentators sound terrible. It is like they are in a box and muffled. Had to mute them and their poor commentary.
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Karin Nielsen ツ
(@realkniels) reported
@jr_svb @netflix @PrimeVideo There are lots of insanely good learning resources available online for free. I don’t buy that the BBC is the only place for quality content, in many cases it’s a decade behind the curve.
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AGreatLady
(@gr8ladyo) reported
@PrimeVideo Ugh I just can’t with @BenAffleck after he blamed his ex for his drinking problems.
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Zach Vasquez
(@zachman30) reported
@BlackJack110866 @PrimeVideo @NFL Did it work for you?
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Amy
(@amysbro) reported
@primevideosport Hello I subscribed to @discoveryplusUK to watch #AustralianOpen via @PrimeVideo, but all I can see coverage of is the Eurosport 1 and Eurosport 2 live channel feeds. Where are all the other live, and previously played, matches? Please help thanks.
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Ethoria beat nate’s ***
(@sysystrange) reported
@PrimeVideo the worst thing about the movie was johnny and he was in it 99% of the time so- yeah.
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Robert James Thwaites
(@RThwaitesAuthor) reported
The announcers and audio quality for the Cowboys-49’ers game are awful. @PrimeVideo
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Jason Hooper
(@jasonhooper99) reported
@brucedaisley @PrimeVideo Terrible UI compared to Netflix or Apple…
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Dev R
(@devrandhawa) reported
@PrimeVideo It was awful
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Double J
(@DoubleJsOnAir) reported
Watching the Niner game on Amazon Prime Video. The video feed if from CBS but Amazon has it’s own commentators. It’s absolutely brutal to listen to. It’s amateur hour sounding like they’ve never done it before. Do not recommend. It is god awful. #nflonprime #PrimeVideo
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Roger Dunn
(@RDunn4_of_5) reported
@PrimeVideo Cowboys vs 49ers broadcast team is sooo bad. (Audio quality and play by play) @NFL don’t let this happen again. Hometown high school guys at @CBoxSports save the day and pirate the audio