Is Amazon Prime Video down?
Problems detected
Users are reporting problems related to: buffering, playback issues and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 05: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (27%)
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Playback Issues (26%)
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Crashing (23%)
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Sign in (22%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Winston-Salem |
Crashing | |
| Mableton |
Crashing | |
| Indianapolis |
Playback Issues | |
| Woodland Park |
Buffering | |
| Hillsboro |
Playback Issues | |
| Pittsburgh |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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toomuchsauce
(@JustinH95632851) reported
@PrimeVideo your app won’t open… WTF, it’s Thursday NFL time, did it crash?? #NFL #ThursdayNightFootball #Amazon
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FERNANDO MEJIA
(@ferranmejia) reported
@Browns @PrimeVideo @WEWS Broadcast is awful, it looks like last millennium square pixels all over. Can’t even see the Football
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Max
(@yung_maximus) reported
@NFL @PrimeVideo Trash quality. Do better, immediately
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andyj182
(@andyj1821) reported
@PrimeVideo your stream quality for Thursday night football is of bad quality, resolution is not consistent.
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Kim Kaucher
(@KaucherKim) reported
@PrimeVideo why tf is the video for this game such poor quality? Just awful. Same as last week. Get it together.
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jstilt
(@jaystiltner) reported
@PrimeVideo @NFLTNF this broadcast is terrible. I’d have a better picture in my 1988 magnavox than this slow streaming broadcast. Funny thing is the commercials are in clear HD. Too bad the game isn’t.
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The Village Idiot
(@alexcaprara9695) reported
@PrimeVideo this is the worst stream I’ve ever seen. Bezos trying to gatekeep football from the average American is the final straw
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Sheila
(@sgessler12) reported
@PrimeVideo issues are making TNF almost unwatchable
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Jason Wheeler
(@jwheeler_18) reported
Hey @PrimeVideo , fix your ****. Billion dollar business and this is what we get #amateurhour
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Holbrook ♋️
(@RandyHolbrook) reported
fr??? Second week in a row @PrimeVideo screws up and can’t broadcast a #TNF game?? It still doesn’t work on my big screen TV but any movies or TV shows on it do. But it works on my phone!? @nfl needs to lose this deal with @amazon ASAP!
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Snow
(@PerrinC13) reported
@PrimeVideo picture quality sucks for football...was better on @nflnetwork.
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tc369tc
(@tc369tc) reported
@PrimeVideo Your video quality for this @NFL Thursday Night Football broadcast is ****.
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Pete
(@itspeteguys) reported
@PrimeVideo @nflcommish this is bullshit! 2nd week in a row my app won’t work. **** this……NCAA only for me on Thursdays
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M
(@GuyFromNowhere9) reported
@PrimeVideo Picture quality is terrible and the sound isn't synced-up for Thursday night football.
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Tyler
(@Tyler84225475) reported
What a terrible week for @amazon . First they let @Twitch become filled with drama and now @PrimeVideo new NFL deal has us watching the worst possible game on a Thursday night.
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Sammy Hughes
(@hughes3511) reported
@PrimeVideo is the worst decision the NFL could have made. I have 1gb Internet in the middle of a city and it's buffering every other few minutes. Not to mention the video to sound is distractingly delayed. Want to watch football, not fight with Amazon because they want more $$$
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Tony_Pajamas
(@T0ny_Pajamas) reported
@PrimeVideo fix your #TNF stream. It sucks
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Hank
(@TheDankyD) reported
@PrimeVideo your @NFLonPrime doesn’t work in Canada 👎🏽thanks
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Blum
(@dblum51) reported
Watching NFL football on @amazon @PrimeVideo is like watching a game with water running down the screen. Horrible quality. Thanks, @NFL.
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Dadley
(@BradleyDowell) reported
Fix your potato quality live stream @PrimeVideo
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paul rymal
(@paullywood704) reported
The broadcast again for the second week is trash! Video quality is dim and dark and grainy. The crowd and field noise is way to low. All you get to hear is the announcers. I hate it!! I hope they fix it going forward. @PrimeVideo
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J.G.
(@JGlass42) reported
Fix your **** feed @PrimeVideo
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Chris Leible 🆑🙌🏾
(@ChrisLeible) reported
This @PrimeVideo is the worst **** I have ever seen on my television. Think the NFL has to rethink this because you can’t even see their product. #ThursdayNightFootball
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Kim Kaucher
(@KaucherKim) reported
@NFL @PrimeVideo Wtf is up with this awful picture quality????
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Steel Sully
(@SteelSully) reported
@daddystrong10 @NFL @PrimeVideo Not sure if you are using a Roku or something similar. Was having same issues (very low resolution) and just manually updated the Prime Video app and now it looks WAY better…
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Masoud Seyedi
(@Masoud1408) reported
@PrimeVideo @JLo @joshduhamel Plz help iran plz be our voice just see us #mahsaamini #مهسا_امینی
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Jeremy
(@ReynoldsJN) reported
I love hearing the game before seeing the play @PrimeVideo I’m sure it doesn’t help @BarstoolBigCat odds tonight
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America IS Exceptional
(@markeet) reported
More prime video #TNF video streaming issues. Video and audio out of sync. Video freezes. Jesus @PrimeVideo 🤷🤦
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MCW23
(@MichaelW0317) reported
@dabearsblog @PrimeVideo I thought it was just me. Awful picture.
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Ross Parker
(@rossparker4) reported
@PrimeVideo why is my app not working on one specific TV? My internet is fine. I’ve deleted and redownloaded all three times. I click on the app, it doesn’t open. It works on all other TVs. I’m using a newer Apple TV. Pls advise.