Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Sign in (28%)
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Buffering (26%)
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Playback Issues (22%)
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Crashing (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ocala |
Crashing | |
| Columbus |
Sign in | |
| Buena Park |
Sign in | |
| Silverdale |
Sign in | |
| Phoenix |
Playback Issues | |
| Winchester |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Game Over
(@Gme0vr) reported
@VicLombardi @PrimeVideo I'm not happy about it being on Prime, yes I have Prime and will have no issues but what's next Monday on Apple TV?
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Karina Okabatake
(@kokabatake) reported
@MrJamesMay @PrimeVideo OMG! Are u ok? I stopped watching after the crash.
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Wolf Pack
(@The1WolfPack) reported
@NFLonPrime @PrimeVideo Video quality shifts in and out of focus
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Chris Phillips
(@ChrisPh30941557) reported
@PrimeVideo @NFLonPrime The picture absolutely freaking sucks. Direct wired to 1 gig service and it’s choppy AF. FIX this.
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MathewKeen1776
(@MathewKeen1776) reported
@Gasper_Rhode @PrimeVideo I got Good internet so mine isn't. I get like a milisec lag like every 20 secs. My problem is their production choices. They are shooting it at a very weird angle and zoom. Also the definition/colors are weird. Makes me dizzy.
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Alamo_On_The_Rise 😷🇺🇲
(@AlamoOnTheRise) reported
@dymond427 @amazon @PrimeVideo The poor quality of this (sticky) video is distracting. The replays, for me, is cleaner than the live video stream.
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Kathy Blacklock
(@kathyjn) reported
With all the talk of being able to handle the traffic, the video quality of #thursdaynightfootball on #primevideo is terrible.
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💲®️➕
(@Guhwap) reported
**** you @amazon @PrimeVideo @JeffBezos Amazon prime exclusive… greedy *** corporation. You should be ******* ashamed of yourselves. And you wonder why no one wants to work for your ****** Chinese labor camp style warehouses. Straight garbage.
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Dan Kuiper
(@dkuip2) reported
@PrimeVideo fix your audio for this game. Audio and video don't match up. Trash broadcast.
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NewPhoneWhoDis?
(@youbtalkin2me) reported
@TVAnswerMan Old school standard def would be better than @PrimeVideo horrible picture quality
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Jack
(@Jackcal44) reported
@PrimeVideo @chargers @Chiefs Your streaming is terrible. Video is choppy.
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Brian C
(@Bcrames1506) reported
Anyone else having problems with the feed? Mine keeps doing a shutter type thing. Sound stays on point, picture pauses. #TNFonPrime @PrimeVideo
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Alan With 1 L 🇺🇦
(@sircrocsalot) reported
@PrimeVideo am I the only one with poor video quality of the Thursday night game? I've reset my router and my TV and still have a poor feed.
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TheSheen
(@SheensFF) reported
@PrimeVideo y’all got to fix your stream man. Resolution is crap. #nfl #thursdaynightfootball
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Magenta Dave
(@MagentaDave) reported
Hate on @NFL locking in #TNF on @PrimeVideo all you want but man, the quality of this stream is BEAUTIFUL!
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CMC
(@CMCBMB) reported
@NFLonPrime @PrimeVideo who’s bright idea was it to broadcast Thursday NFL game here? Terrible picture quality! @NFL come on! Really?
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Tyler Morrison
(@tmorr_gram) reported
The quality of the stream on @PrimeVideo is awful. Why is it going from clear to blurry non-stop? It’s not my internet, I’m hardwired in… #thursdaynightfootball
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NewHavenHomeGirl
(@BulldogNewHaven) reported
@PrimeVideo @NFLonPrime OMG, I feel like someone spread Vaseline across my tv screen . Awful quality. What an epic fail.
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Perk / Anti Falcons Account
(@gtxperk) reported
Y’all got the quality of a 2004 toaster @PrimeVideo
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Terry Keshner☮️
(@tk9710) reported
@PrimeVideo You have a problem, cant get the game.
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Andrew Givens
(@TheActualGivens) reported
Leave it to @PrimeVideo to buy #TNF and then have a the worst streaming performance ever.
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Bob Doyle
(@bob_doyle13) reported
This @PrimeVideo is terrible. Such a bad connection but everything else streaming is fine... #TNFonPrime
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Steve
(@steveseifert) reported
@PrimeVideo @chargers @Chiefs Fix your stupid buffering/freezing issues, it’s unwatchable! And my bandwidth is fine!
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Vera DiMilo
(@VeraDimilo2022) reported
@HouseOf7Moons @PrimeVideo @NFLonPrime Yes terrible feed, way to drop the ball Prime Video
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Sean Turnan
(@turnan23) reported
@PrimeVideo I have never had any buffering issues on any streaming platform until the 1st time I try to watch @NFL and terrible grainy picture🤔
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MRR4
(@R4mrose) reported
@PrimeVideo @NFLonPrime Hey Amazon fix the audio!
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caroline⚡️
(@caroline_evanss) reported
thursday night football on @PrimeVideo is awful. the feed is so blurry, you can’t see the ball. stream keeps buffering and sound is weird.
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Rams2021
(@Ramsfan19731) reported
@PrimeVideo Great work as usual. Picture is horrible and keeps pausing. You’d think it. This day and age they’d have figured this out prior to the game. Please. Go back to a ESPN/ABC or NBC. @NFL. It’s horrible.
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eibook
(@Koobie_2009) reported
@PrimeVideo Fix your stuttering video for the game that is exclusively on your app. #ChiefsvsChargers
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Thewhites
(@thewhites903) reported
Is anyone else’s @PrimeVideo showing very blurry game? I have fiber, so fast internet connection. I never have these problems when I watch anything else on my Firestick 😞HELP