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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Jacksonville Buffering 5 hours ago
Saint Helena Sign in 5 hours ago
Irmo Crashing 6 hours ago
Charlotte Playback Issues 9 hours ago
Leeds Playback Issues 16 hours ago
London Crashing 18 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SinnerQueen7
    Christi 🌻🇺🇦🌻 (@SinnerQueen7) reported

    Once again some of us can't see #Herogasm because its not dropping @PrimeVideo Please fix this!!

  • ripdaphny
    daphny (@ripdaphny) reported

    @JB_20_20_ @PrimeVideo @TheBoysTV Some people are watching it right now and some people are running into the same issue we are having

  • jedi_storms
    storm 🦇 (@jedi_storms) reported

    @BoyW1thDreams @PrimeVideo @TheBoysTV I feel like the worst she'd ever be able to do is give him a nosebleed or a headache 💀 then he would kill her asap

  • realitytitbit
    Reality Titbit (@realitytitbit) reported

    Last night a number of @PrimeVideo stars took to the Summer Solstice Party and we couldn't help but mention how incredible all of the outfits were 🤩 #PrimeVideo #AmazonPrime

  • rosas_julio5
    Julio Rosas (@rosas_julio5) reported

    @PrimeVideo @LOTRonPrime With the budget you have, hitting one good thing out of 100 bad things is a bad bet. Additionally they keep calling this The Lord of the Rings when it really has nothing to do with the trilogy, 90% of what it has is made up by you since you don't have the rights to the work Tks G

  • Vishalphadnis4
    Vishal Phadnis (@Vishalphadnis4) reported

    @PrimeVideo Worst service facing by Amazon Prime since last 2 weeks. Cancelled membership on 12th but refund is not yet received. Getting only fake promises.

  • andre_carrasq
    André Miguel Santos 🍥 (@andre_carrasq) reported

    @PrimeVideo Gonna need that good luck. Tomorrow I'll be a changed man, but I don't know if it's for the best or the worst.

  • thimbletron
    👾 ashley 🚀🌟✨ (@thimbletron) reported

    so @PrimeVideo you capitalize Thing in the subtitles in ‘The Thing’ (which i approve, good job) and i realize it’s probably due to accessibility issues… but i am still sad that Death’s dialogue in Good Omens wasn’t in all caps :(

  • mysticqtip
    Mystic Q Tip (@mysticqtip) reported

    .@AmazonFreevee @AmazonHelp @PrimeVideo The Divorce Court channel on Freevee has been having serious audio issues during episodes for days at this point. No way to report besides social media it seems. Sound is ok during commercials though.

  • SimTalksTelly
    Sim Talks Telly (@SimTalksTelly) reported

    @2FacedPink @PrimeVideo @hayu_uk Exactly! Think more people like me left direct subscription because of the poor quality app updates and now HayU are making us suffer for it 😩 they have been suspiciously quiet on this tweet too 🤭

  • farnam_chris
    Chris Farnam (@farnam_chris) reported

    @hulu @netflix @PrimeVideo why the actual **** are you guys so goddamm obsessed with tile systems for your websites? They are GARBAGE, utter garbage! Your developers are utter garbage as well because your algorithms are worthless. Tile systems are the worst way to deliver...

  • colt745flockin1
    colt745flockin1 (@colt745flockin1) reported

    @PrimeVideo @Money23Green Draymond is one of the worst NBA players ever, and we can’t understand why Amazon would ever work with him. SMH

  • ripdaphny
    daphny (@ripdaphny) reported

    @officialathns @PrimeVideo im seeing a bunch of people report the issue and others saying theyre able to watch it , hope it gets fixed soon so i wonder what the issue could be

  • SinnerQueen7
    Christi 🌻🇺🇦🌻 (@SinnerQueen7) reported

    @PrimeVideo #Herogasm is saying video not available yet. Fix it please!!

  • Friskynerd
    Babafemi.F (@Friskynerd) reported

    @PrimeVideo please I’m unsubscribing because you’re using my money to pay @paulpogba for this terrible documentary

  • officialathns
    🪐Ethan🌙 (@officialathns) reported

    @ripdaphny @PrimeVideo I'm hoping that it'll be fixed by the time I get home from work. Sucks that this issue is happening but at least we're not alone

  • APatnick
    Andrea Patnick (@APatnick) reported

    @PrimeVideo Well played Prime ! The internet is going to be broken ...again !!! Well played !!!??

  • NeoPhyte93
    Pub med (@NeoPhyte93) reported

    @krieligion @crimesoffuture @neonrated Is vod release worldwide? Primevideo showing purchase or rent but showing error while trying to open.

  • thexbhpguy
    Ravindra Pawaskar (@thexbhpguy) reported

    I found a P2 bug on @amazon @PrimeVideo iOS app on the on version 9.13.1 And it was also on 9.13 Where can I report it? It’s just a intent and json binding issue. #amazondevelopers

  • samurow
    Arbee (@samurow) reported

    @PrimeVideo just rented The Batman on your platform. Great movie but terrible viewing experience. Grainy, low-res, constantly buffering, borderline unwatchable. It's not my connection, Netflix works fine! Feel like I've wasted my money.

  • mashapocalypse
    Masha❤️‍🔥 (@mashapocalypse) reported

    Hey @PrimeVideo the Great Food Truck Race S1E3 has the wrong episode showing and I am a completionist so I need it. Pls help

  • dirtycitypigeo1
    dcp. (@dirtycitypigeo1) reported

    @antonystarr @PrimeVideo @SonyPictures The worst/best villain on TV

  • Yaoikuza
    Y.P. Ronin (@Yaoikuza) reported

    @officialathns @PrimeVideo I am. Hopped on to see if anyone else is having this issue

  • GabrielCappucc2
    Gabriel Cappuccio (@GabrielCappucc2) reported

    @FANologyPV @TheBoysTV @PrimeVideo may jesus help me

  • BruceCoffman12
    Bruce Coffman☮ (@BruceCoffman12) reported

    @TerminalListPV @PrimeVideo PLEASE help me get #AmericanGasStrike trending! Take ONE DAY, tomorrow, June 23rd to not buy one single drop of gas and watch what happens to gas prices. Consumer power. Take it back! #AmericanGasStrike Retweet

  • BobTom61588759
    Bob-Tom (@BobTom61588759) reported

    @PrimeVideo The worst thing Amazon can do is make this show. The second worst is remind people they made it.

  • WesMorrison8
    ☮️Wes Morrison (@WesMorrison8) reported

    @robtswthrayguns @PrimeVideo Facts! Why does Sony have such a hard on for destroying the great work/world building in Disney/Marvel MCU by churning out such eye-rolling, tedious drivel? And they keep announcing new Spideyverse films as if the world is breathlessly anticipating Sony's next cinematic travesty

  • LMSZNN
    BIG SANZ (@LMSZNN) reported

    @PrimeVideo FIX MY **** NOW

  • TFFDudes
    Fantasy Football Dudes (@TFFDudes) reported

    @vols_fan_matt @PrimeVideo Probably me just wanting it to work

  • ColsenWilliam
    Abolish Qualified Immunity 719 (@ColsenWilliam) reported

    @MorbiusMovie @PrimeVideo Marvel's worst movie... moreso than even Howard the duck