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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 7: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Mentor Crashing 12 hours ago
Duluth Crashing 14 hours ago
New York City Sign in 1 day ago
San Nicolás de los Garza Buffering 1 day ago
Portland Crashing 1 day ago
Dos Hermanas Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    Watching @NBA playoffs on @PrimeVideo is the worst games ever played in history..I'm 68 & this is bull crap Steadily buffering, losing sound..just Horrible ! Just sucks #HorribleNBAonPrime

  • AgentZeroNine
    🦋 (@AgentZeroNine) reported

    @TherealRVD @PrimeVideo Broken link

  • E_HZ
    EhZ (@E_HZ) reported

    @therealKripke @TheBoysTV @PrimeVideo This series become terrible.

  • BixbyBillx
    BixbyBill (@BixbyBillx) reported

    @PrimeVideo Good. Such a disgusting awful show. Just vile

  • bellfortrubyy
    sharon 🧚 (@bellfortrubyy) reported

    @otbperrie @PrimeVideo and it’s so frustrating because people who actually appreciate both of the actors’ work would create such quality content with both leads that would age so well rather than influencers who are only looking to make a viral clip @PrimeVideo we are tired!!!!!

  • mrbcpa99
    mark4u (@mrbcpa99) reported

    @FrostyBias @PrimeVideo @nba. Worst broadcast ever. The visuals were bad. The announcers were bad. The halftime show was worse. Dirk is a HOF player not broadcaster

  • AnimeNlgga
    nobody (@AnimeNlgga) reported

    Playoff tip offs when everyone got work in the morning: 11:00pm ET Playoff tip offs on the weekend when we can actually afford to stay up: 8:30pm ET Fix this @NBA @PrimeVideo @peacock

  • Centazzo
    Kevin From Bristol (@Centazzo) reported

    This G-league announcing team for the @celtics + Sixers game is horrendous. 1st I couldn’t find the game & then I have to watch guys who (unironically) can’t believe Paul George actually went back in a PLAYOFF game after getting an elbow 2 his tummy. @PrimeVideo NBA has work 2do

  • DigiInfluenzaa
    Digi Influenza (@DigiInfluenzaa) reported

    No issue on cancelling #GenV, because S2 sucks. @PrimeVideo atleast renew #Wayne, that deserves S2.

  • GonaniTemcozo
    Gonani Temcozo (@GonaniTemcozo) reported

    @Samarmendiratta @provocateur_io @PrimeVideo Can't tell if you're being honest or not. Which comic issue is this?

  • Jakedrummer1993
    Jerpent the Serpent (@Jakedrummer1993) reported

    @nathan_bla92087 @Hendrick9Team @PrimeVideo With this aero package, he makes a move outside with no help? There’s nothing there for him to gain. I definitely get the frustration, but he did moved inside at the end and wound up picking up two spots for a solid P4. I’m not that upset about it as a whole.

  • BryceG88
    Bryce G (@BryceG88) reported

    @Hendrick9Team @PrimeVideo Not awful on a 1.5 mile…. Need to perform all day to have a chance though. One spot at a time, had a good shot in Kansas, just didn’t finish the job because of cindric’s awful positioning in his stall

  • dennis3967
    KB24 (@dennis3967) reported

    @PrimeVideo fix your video quality! Get the NBA games out of there!

  • BloodRiversMoon
    sesh59 (@BloodRiversMoon) reported

    @kingocho3 @PrimeVideo anti america AND anti christian? sign me ******** up. literally the 2 worst cancers on this earth rn

  • The_Tripleking
    MF (@The_Tripleking) reported

    @PrimeVideo this is the worst listening basketball experience I’ve ever had… @NBA

  • Shesahoopsgirly
    Jasmine Patrice (@Shesahoopsgirly) reported

    @PrimeVideo basketball fans absolutely fkn HATE hearing the basketball net swish or brick before it’s even left the players hands! FIX IT! #nbaplayoffs

  • gestinky
    goffenheimer (@gestinky) reported

    hello @PrimeVideo YOUR ******* BROADCAST HASNT WORKED FOR 20 MINUTES ***** FIX IT

  • SJPontes
    S.J. Pontes (@SJPontes) reported

    @NBAonPrime @PrimeVideo FIX YOUR **** the sound and video don’t match up again, but you want people to pay for this **** 🤬 GET YOUR HEADS AND ASSES WIRED TOGETHER!

  • justalarriemar
    justalarrie (@justalarriemar) reported

    @DeluriaD @PrimeVideo @ZoeKravitz They can’t help it. They haven’t had much to hold on to their fantasies, so when they see one, they don’t even think 🤔

  • Evangelion217
    Brian Jensen (@Evangelion217) reported

    @TheInfamousEric @PrimeVideo It’s because the show is a terrible adaptation and book fans stopped watching after S1. That’s why it was cancelled. I love @PrimeVideo for cancelling it. Thank you Jeff Bezos. 🙏

  • haleemarry
    Mischief Managed 👣 (@haleemarry) reported

    fix your app ***** @PrimeVideo @amazon

  • CurrentLoud
    Generational translator w/ 29,683 others (@CurrentLoud) reported

    @DannyNoonanGolf @NBAonPrime @PrimeVideo You're doing this as a joke but they have a package that could include Dylan Harper who Houston needs to be there PG and it could work for both sides.

  • opinionmode
    OM (@opinionmode) reported

    @PrimeVideo Why ******** do you morons always start my show over when I click “continue to watch” and bam you restart me. Every ******* time tell baldy Jeff bazos get his test syringe out of his *** and fix this ****

  • OperatorJuno
    Operator Juno (@OperatorJuno) reported

    @J0hnADouglas @PrimeVideo At this point, I'm tired but too deep in. Really I just want to see how this train crash of a show ends

  • Tailgatengirl
    Dawn Bostrom (@Tailgatengirl) reported

    @Stagecoach live on @PrimeVideo is the worst. One stage is live while the other isn't. Even the schedule on the main stage isn't accurate. Would love to watch according to the actual schedule. And they aren't showing all stages like @coachella. Day three and I'm done.

  • heyitsbarnie
    b❤️‍🔥 (@heyitsbarnie) reported

    @PrimeVideo PLEASE how do you get rid of the teen wolf movie?! let’s work on getting that back!

  • BBembenick
    brian bembenick (@BBembenick) reported

    @NBAonPrime @PrimeVideo Your streaming quality for live broadcasts sucks. Lagging...pixelated...delays...this doesn't happen with national TV broadcasts.

  • f_curufinwe
    feanor (@f_curufinwe) reported

    @PrimeVideo wtf is your problem what kind of crazy ******* did this censored!!!!

  • benbwwfc19
    Ben Bradley (@benbwwfc19) reported

    @HarryRossHughes @PrimeVideo Ive had no issues with my feed at all

  • lieb_liebman
    Lieb_Liebman (@lieb_liebman) reported

    @Yankees @PrimeVideo @SportsonPrime The game broadcast's video is super low-def, low-quality, looks like a 90's video game.