Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (27%)
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Playback Issues (23%)
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Crashing (19%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Round Hill |
Crashing | |
| Pleasureville |
Playback Issues | |
| Connellsville |
Playback Issues | |
| Morganton |
Sign in | |
| Denver |
Crashing | |
 Schöneck |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Cooley🚴🇮🇪🇬🇧🇫🇷🇪🇺😷
(@crackling_rose) reported
@TiernanBerry @PrimeVideo Inconvenient and annoying but there are people with real problems out there now and I feel for them.
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Nishat Riaz
(@nishatriaz) reported
Help! I accidentally subscribed for @PrimeVideo & cancelled the same day. My card is being charged every month, despite deleting card details & cancelling my membership. Hoped it won't happen in 2021. It just charged me again. No, no, I would rather pay a charity of my choice.
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Liberty Toons
(@MAGA_Comics) reported
@RachelBros @PrimeVideo Looks awful
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atma
(@AmberluvLaurie) reported
@PrimeVideo Now we have 20/20 vision! These movie stars no longer hiden! Oprah the worst child abuser!
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Bruce Levick
(@Brusca) reported
@PrimeVideo I pay for prime in Indonesia. But your streaming service is AWFUL when it comes to watching on internet that isn’t always fast. Stop charging for a service that still has 2002 architecture. Make it work at all speeds like Netflix and AppleTV successfully do. AWFUL!
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Alessia
(@aIess1a) reported
@kameni_jr @PrimeVideo It doesn’t work :/
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Liam O'Neill
(@liam_oneill89) reported
Started watching the Spurs All or Nothing documentary on @PrimeVideo. It has made me more convinced than ever, Kane is a world class player, but a terrible captain. His team talks are just mumbled words and “*******” thrown in after every word.
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SK
(@syameshk) reported
What's wrong with the prime video player? Can someone please fix this? It's slow, making me stop watching my favorite stuff and making me wanna tweet about it.. @PrimeVideo
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Wendy Watkins
(@WendyWendywat) reported
@BowelBloke @PrimeVideo @amazon I am.having problems on Sky and Netflix (not Sports), frame freezes, whizzing circle with number counting. Not good in the middle of a tense movie!!
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Aaron Coon
(@aaroncoon__) reported
How is @amazon worth 135.4 billion but yet somehow the @PrimeVideo app has the worst user experience? I feel like I’m scrolling a website on dial up in 2007.
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rPm Nexus - The Bargain Tech Reviewer
(@rPm_Nexus) reported
@netflix you recently increased your prices but your servers are crap and 90% of the time I cant watch anything because of it. @disneyplus and @PrimeVideo for WIN. Do better Netflix. ⚒
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Dustin Widdoss
(@dwid111) reported
@PrimeVideo why is your service not working right now?!?
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Sofa King
(@CarneliansJ) reported
Ok so, #TheWilds on @PrimeVideo is so frustrating to me because the plot, set and settings are there but the dialogue is god awful! Like the minimum age for the writers was 45 and they were all men.
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KAMRAN
(@kami4515) reported
@PrimeVideo registered online for 07 days free trial. But account is temporarily locked. Don't know the reason and despite various contact thru email, having same issue.. What kind of poor service is this???? Shame
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Bruce Levick
(@Brusca) reported
@PrimeVideo F@#k your streaming service in Indonesia. Hopeless. 2002 wants its streaming platform back. “Sorry there was an error. Please try again later”. WTF. Why charge people for this crap service. Unwatchable in Indonesia. Fix it.
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⚓👇Karen Boomer - Follow the Money 💰💸
(@KarenJNTN) reported
@msmarfinkle @PrimeVideo They didn't want you to know.They need more fans to help with the campaign to get season 2. I loved it too & I was very po'd at the ending. I went & read the unfinished novel Jane Austen write & was surprised that the majority of the TV show was not in the book. Still great!
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chartows
(@chartows) reported
@lily_marston @PrimeVideo I tried to watch it , it’s awful I only lasted 30 mins and that was a struggle
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Jourdan McClure
(@jourdanmcclure) reported
Dear @PrimeVideo your New Years Evil stream is in 4:3. Terrible.
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Melyssa Wright
(@MelyssaFright) reported
from
Bracebridge Heath, England
Living my best grown *** woman life binging #8simplerules on @PrimeVideo. Really angry that they don't have season 3 on there to help me continue to rekindle my 15 year old self's crush on @Amy_Davidson 😡 what kind of a world is this?! #happynewyear #primevideo
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Andrew Murdoch
(@murdoch2711) reported
@davidconde Do you have access to non-amazon originals still? Updated my country settings (although @PrimeVideo didn’t sent me any email). Went to stream Vikings this morning and being told it’s geo-blocked. Signed up to the .de site and not working either...fs
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Kat Joseph
(@KethiaJoe) reported
Is anyone else getting the message below when trying to play a movie on Prime @PrimeVideo “something went wrong” error message
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Rob
(@iambobbietuff) reported
@PrimeVideo @xtina But will this cure my terrible heartburn?
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Ndi Kato
(@YarKafanchan) reported
@PrimeVideo's Making The Cut has the worst designers. What is this?
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Sushie
(@Sushie) reported
I probably would be the very few who had hardly seen 2-3 episodes or movies in 2020 on @NetflixIndia or @PrimeVideo or @DisneyPlusHS . Now that I think of it, it was a very busy year, work wise! Should and will make up for it in #2021
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Jason Cox
(@JasonCox) reported
How is @PrimeVideo on Apple TV still such a pile of crap? Hey @amazon, hire me and I’ll fix it. I have zero experience with tvOS, but that shouldn’t be a hindrance because your devs don’t seem to have any experience either.
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Samuel Ebenkamp
(@ebenkampfarms) reported
Dear @PrimeVideo , your platform spends more time buffering and throwing error codes than any platform on the market. I hope you’ll look into this issue. I pay too much for these issues.
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Berhudar
(@Berhudarol01) reported
@PrimeVideo When coming to Turkey? Are you making fun of your members in other countries? Money yes Vikings no . What is the problem 🤔
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cjmag
(@cjmag27) reported
Anyone having problems with @PrimeVideo right now?😡😢
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Robert Britton
(@robcore3_1) reported
@PrimeVideo we have a problem. Purchased video rental but only plays the trailer. You got paid, I demand full movie ASAP.
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Screen Nut
(@ScreenNut) reported
@RSthePit @PrimeVideo @netflix You had me at Cobra Kai. Even though it's ******* terrible, I can't stop watching it.