Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (31%)
• Buffering (28%)
• Crashing (21%)
• Sign in (16%)
• Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Schirrhein	Crashing	2 hours ago
Toronto	Sign in	9 hours ago
Soddy-Daisy	Buffering	10 hours ago
Honeoye Falls	Playback Issues	10 hours ago
Township of London Britain	Buffering	11 hours ago
Florissant	Crashing	11 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh Pactor 🎗️ (@Josh_Pactor) reported 6 minutes ago

  Yes. Absolutely. @PrimeVideo 's decision here is literally the worst. The show's original charm stands on its own.

• 
  Tomi |HR (@tomieetaylor) reported 11 minutes ago

  Prime Video @PrimeVideo has the best movies and the worst user experience. Even making payment is very stressful . I am not doing again. Abeg. 😭

• 
  Scrumblebum (@scrumblebum1) reported 11 minutes ago

  Good to see @PrimeVideo is being a total ******* and won’t allow sign in but happily take my money. Fu king over thieving shits like this

• 
  Chumly Pieplate (@Chumly_P) reported 13 minutes ago

  Hey @PrimeVideo! You know that HDCP protocol? Well, I'd really appreciate it if you'd tell me how to make your technology work correctly My PC, video card, cables, monitors are all compliant, but every time the computer wakes from sleep I need to turn off monitors for 10 sec.

• 
  Katydid (@rockn_katydid) reported 14 minutes ago

  @PrimeVideo I'm afraid after the Penguin series the mold was broken

• 
  Shrihari (@ishriihari) reported 16 minutes ago

  @PrimeVideo Over the next few months, Mr. A, Mr. S, Mr. P and Mr. K became convinced that this was a golden opportunity. Parents didn't hand out money easily back then, so they started saving, borrowing and convincing their families to help them invest.

• 
  Theresa M (@maysonlouise) reported 16 minutes ago

  @NASCAR @MISpeedway @PrimeVideo Can we please update the technology from timing lines to where cars are on track?! Or add a bunch more? It's crazy for drivers to work to pass someone and then get it taken away from them because of an ill timed caution.

• 
  MZY (@MichalLepsik) reported 16 minutes ago

  @AmazonMGMStudio @PrimeVideo You have disappointed us. Fix it!

• 
  AJinAlta (@Ajinalta) reported 16 minutes ago

  @PrimeVideo please fix your app for Roku as it no longer continues playing a tv series I want to watch. It starts playing some other show rather than the next episode. This is very annoying.

• 
  Winnie Jenkems (@WinnieJenkems) reported 23 minutes ago

  @amazon your “I Shouldn’t Be Alive” channel on @PrimeVideo TV (powered by @BanijayEnt) has been stuck looping the “watch more after the break” interlude over and over for DAYS! Not showing any actual episodes! Please fix!!!

• 
  Karzir (@The_real_Karzir) reported 30 minutes ago

  @ronaldhandley @PrimeVideo Again, there are reasons he acts like he does, but if its not for, no problem, but I enjoyed it greatly and hope for more.

• 
  zira / rocky 🎬🌙 N1 ROCKTIZ FAN (@dailyshowyaoi) reported 33 minutes ago

  @primevideo fix ur app please im trying to watch the boys

• 
  Badseminole (@nebseminole) reported 33 minutes ago

  The only problem with @NASCAR on @PrimeVideo is there is no replay to watch. Can we get that feature?

• 
  Ben Monroe 🇺🇦 🇹🇼 (@BenMonroe1) reported 33 minutes ago

  @PrimeVideo We don't care about ogres, we care about Stargate. Fix it.

• 
  West Coast Hockey Fan (@AvsPackersFan) reported 34 minutes ago

  @GMileyCollier78 @paramountplus @PrimeVideo It's doing the same for me too! I only subscribe to Paramount Plus via Prime because of BTG and some others, but this problem will definitely lead me to want to cancel my subscription! #BeyondTheGates

• 
  Tim Meyers 🎥 (@TheMovieMan17) reported 36 minutes ago

  @AmazonMGMStudio @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doing the same will work for you? #SaveStargate

• 
  Miss Nihilist (@Edwina108454693) reported 37 minutes ago

  @PrimeVideo Well, the facts are that Nic Cage is too old to be playing Spider-Noir and the show would have been better with a different actor. Nice Cage adds a drab atmosphere to the show. But Prime does whatever it wants and doesn't give a **** about quality or customers.

• 
  Kaithi (@jiobasha) reported 37 minutes ago

  It's disappointing that @PrimeVideo still hasn't provided a clear statement on HDR10+ support across devices. Customers deserve transparency. Is HDR10+ being expanded, limited, or discontinued? A simple official update would help millions of viewers.

• 
  NebulaGazer (@RiftWatcher73) reported 40 minutes ago

  @PrimeVideo people just want stargate how about you fix that problem first #SaveStargate

• 
  Will, politically homeless once again (@spudhawg) reported 44 minutes ago

  @PrimeVideo I’d much rather have Stargate. That’s a quality franchise people actually like.

• 
  Jojo (@CarmineCarabas) reported 46 minutes ago

  Leverage Redemption. Constantly trending on #Amazon. Cancelled. #Stargate. New series announced. Huge support online. Cancelled. @PrimeVideo don't make quality original content anymore. @netflix, you have a chance to be a hero to two large sets of fans and pick up some subs.

• 
  Matt Trinh (@matttrinh) reported 49 minutes ago

  @Jack2LOneill @PrimeVideo Not to sound like an Amazon shill, but canceling subscriptions won't work. Buying seasons, introducing new people to the franchise, that will speak louder with the petition because Clarkson had leverage with his success with Top Gear and The Grand Tour.

• 
  brian does stuff (@brianlaanyan) reported 50 minutes ago

  @AmazonMGMStudio @PrimeVideo This looks awful compared to Stargate.

• 
  James Beres (@PabloChacon_JB3) reported 50 minutes ago

  @PrimeVideo WTF!!!! Finished the stage 2 end during a commercial. @DaleJr get them in line this is terrible.

• 
  ☠JonJekyll (@FloridaMan_USA) reported 53 minutes ago

  @PrimeVideo I’m sure you used a Visa card to pay for it, pretty simple fix actually

• 
  Mr. Kitty 🇮🇱 (@Sassy_Khat) reported 56 minutes ago

  @LetDownZoomer @PrimeVideo @amazon That's terrible that you can't have children! :( So sorry...

• 
  Chaitanya ⚔️ 🦖 (@Chaitu_2812) reported 57 minutes ago

  @PrimeVideoIN is the worst ott platform Ever. Pay 1499? still * Rent movies at 499 * Watch a lot of Ads * subscribe to channels and pay again. and **** movies/series except a few. @PrimeVideo

• 
  LeafsAdge (@adge_16) reported 59 minutes ago

  @PrimeVideo Looks terrible, you can feature this slop but cancel Stargate? Pathetic

• 
  Seems Like No One (@SeemsLikeNoOne) reported 1 hour ago

  @AmazonMGMStudio @PrimeVideo Stop wasting our time with more crap video. Support Martin Gero's new Stargate 1000% or sell off the franchise to someone else that Martin can work with!!! #SaveStargate

• 
  Chris (@DrDude1985) reported 1 hour ago

  @SGFansUnited @AmazonMGMStudio @PrimeVideo Ive been very bitter and abrasive, I can't deny that. Ive said awful things about them. Nothing harmful, just how infuriated I am of the ridiculousness of the nature of their decisions and how sick of "the message" I am. I will turn it around and play nice. Best I can, anyway