Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 9, 6:10 AM GMT+5:30	0	0
Apr 9, 6:30 AM GMT+5:30	0	0
Apr 9, 6:50 AM GMT+5:30	0	0
Apr 9, 7:10 AM GMT+5:30	0	0
Apr 9, 7:30 AM GMT+5:30	0	0
Apr 9, 7:50 AM GMT+5:30	0	0
Apr 9, 8:10 AM GMT+5:30	0	0
Apr 9, 8:30 AM GMT+5:30	0	0
Apr 9, 8:50 AM GMT+5:30	0	0
Apr 9, 9:10 AM GMT+5:30	0	0
Apr 9, 9:30 AM GMT+5:30	0	0
Apr 9, 9:50 AM GMT+5:30	0	0
Apr 9, 10:10 AM GMT+5:30	0	0
Apr 9, 10:30 AM GMT+5:30	0	0
Apr 9, 10:50 AM GMT+5:30	0	0
Apr 9, 11:10 AM GMT+5:30	0	0
Apr 9, 11:30 AM GMT+5:30	0	0
Apr 9, 11:50 AM GMT+5:30	0	0
Apr 9, 12:10 PM GMT+5:30	0	0
Apr 9, 12:30 PM GMT+5:30	0	0
Apr 9, 12:50 PM GMT+5:30	0	0
Apr 9, 1:10 PM GMT+5:30	0	0
Apr 9, 1:30 PM GMT+5:30	0	0
Apr 9, 1:50 PM GMT+5:30	0	0
Apr 9, 2:10 PM GMT+5:30	0	0
Apr 9, 2:30 PM GMT+5:30	0	0
Apr 9, 2:50 PM GMT+5:30	0	0
Apr 9, 3:10 PM GMT+5:30	0	0
Apr 9, 3:30 PM GMT+5:30	0	0
Apr 9, 3:50 PM GMT+5:30	0	0
Apr 9, 4:10 PM GMT+5:30	0	0
Apr 9, 4:30 PM GMT+5:30	0	0
Apr 9, 4:50 PM GMT+5:30	0	0
Apr 9, 5:10 PM GMT+5:30	0	0
Apr 9, 5:30 PM GMT+5:30	0	0
Apr 9, 5:50 PM GMT+5:30	0	0
Apr 9, 6:10 PM GMT+5:30	0	0
Apr 9, 6:30 PM GMT+5:30	0	0
Apr 9, 6:50 PM GMT+5:30	0	0
Apr 9, 7:10 PM GMT+5:30	0	0
Apr 9, 7:30 PM GMT+5:30	0	0
Apr 9, 7:50 PM GMT+5:30	0	0
Apr 9, 8:10 PM GMT+5:30	0	0
Apr 9, 8:30 PM GMT+5:30	0	0
Apr 9, 8:50 PM GMT+5:30	0	0
Apr 9, 9:10 PM GMT+5:30	0	0
Apr 9, 9:30 PM GMT+5:30	0	0
Apr 9, 9:50 PM GMT+5:30	0	0
Apr 9, 10:10 PM GMT+5:30	0	0
Apr 9, 10:30 PM GMT+5:30	0	0
Apr 9, 10:50 PM GMT+5:30	0	0
Apr 9, 11:10 PM GMT+5:30	0	0
Apr 9, 11:30 PM GMT+5:30	0	0
Apr 9, 11:50 PM GMT+5:30	0	0
Apr 10, 12:10 AM GMT+5:30	0	0
Apr 10, 12:30 AM GMT+5:30	0	0
Apr 10, 12:50 AM GMT+5:30	0	0
Apr 10, 1:10 AM GMT+5:30	0	0
Apr 10, 1:30 AM GMT+5:30	0	0
Apr 10, 1:50 AM GMT+5:30	0	0
Apr 10, 2:10 AM GMT+5:30	0	0
Apr 10, 2:30 AM GMT+5:30	0	0
Apr 10, 2:50 AM GMT+5:30	0	0
Apr 10, 3:10 AM GMT+5:30	0	0
Apr 10, 3:30 AM GMT+5:30	0	0
Apr 10, 3:50 AM GMT+5:30	0	0
Apr 10, 4:10 AM GMT+5:30	0	0
Apr 10, 4:30 AM GMT+5:30	0	0
Apr 10, 4:50 AM GMT+5:30	0	0
Apr 10, 5:10 AM GMT+5:30	0	0
Apr 10, 5:30 AM GMT+5:30	0	0
Apr 10, 5:50 AM GMT+5:30	0	0
Apr 10, 6:10 AM GMT+5:30	0	0

April 10: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 02:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (34%)
Buffering (24%)
Crashing (20%)
Sign in (18%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
St. John's	Playback Issues	30 minutes ago
Syracuse	Buffering	2 hours ago
Township of Evan	Playback Issues	3 hours ago
Ankara	Playback Issues	4 hours ago
Iowa City	Sign in	6 hours ago
Bognor Regis	Video Quality	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

rae 🏒 szn (@raeziIla) reported 5 minutes ago
hey @PrimeVideo fix the encoding on your movies that have the words not matching up with the film it is maddening and becoming unusable
George Bryant (@bimbo333) reported 9 minutes ago
@GuzKhanOfficial @rizwanahmed @PrimeVideo you have a slot on a TV programme just be thankful something that others have lost because of their mouth anyone born in this country is British so what is your problem
seba (WOR$T BOY IN $ANTIAGO) (@sebareyesg_) reported 11 minutes ago
@PrimeVideo do your work
Williamson “Peterson” Jacobson (@butteryfade) reported 11 minutes ago
@PrimeVideo @TheMasters @SportsonPrime NOT WORKING
Paul Fox (@PaulFox) reported 11 minutes ago
@GuzKhanOfficial @rizwanahmed @PrimeVideo You don’t belong here. Pakistanis should never have been brought to Britain. Your child **** gangs are the worst stain on our nations history!
Don (@TwittenEnglish) reported 11 minutes ago
@JamieKennedy @PrimeVideo I mean, Druski is actually funny. The best thing you did was Malibu's Most Wanted, which was only funny because you were awful. This "comedy" skit is also ****.
Aditya (@sherlockBaktha) reported 14 minutes ago
@PrimeVideo How do you consistently provide the worst possible UI every time?! It’s been a long time since I used Prime, so I expected the UI might have improved… but nope.
Nikolay (@nekech52) reported 16 minutes ago
Modern software quality: decided to watch supernatural series on #primevideo. Started from 1.1 episode, but every time I open app, #amazon suggests to watch 2 season, no answer why.
Wivenswold (@TheWivenswold) reported 17 minutes ago
@thematrix633 @PrimeVideo No. I'm glad it's not just me. I've copied in @JeffBezos given that he makes millions out of us, perhaps he can help!
Trojan Conquest (@TrojanConquest) reported 18 minutes ago
@mrmckee The producers @PrimeVideo are horrible at golf telecasts - the camera work has been utterly horrible
Kbali (@bcav1976) reported 20 minutes ago
@GuzKhanOfficial @rizwanahmed @PrimeVideo No one has a problem if you live anywhere and be loyal to the country that you live. That is what is missing, always looking for ways to exploit or pushing your regressive religious practices and mindset not able to adapt and progress.
MacCraith (@maccraith3) reported 24 minutes ago
@GuzKhanOfficial @rizwanahmed @PrimeVideo What's so bad about Pakistan that ye had to flee it? It must an awful ********, is it?
Matthew Herlitz (@HateMonger1991) reported 25 minutes ago
@JamieKennedy @PrimeVideo This coming from a poor excuse of an actor who was the lead role in a poor excuse of a sequel who fed off the success of the work of Jim Carrey in the first the mask movie? You aren't even funny Jamie maga jack off Kennedy ya weren't even good in the scream movie u was in moron
Citrous 柑橘屬 (@Citrous) reported 26 minutes ago
@Manhattva @FrMiller @PrimeVideo Worst hulk stays sucky.
Lily Dempsey (@lilyhilbo) reported 27 minutes ago
@GuzKhanOfficial @rizwanahmed @PrimeVideo I don't get offended if I'm called a Brit as I'm proud of my heritage. This is a you problem because you're a second generation Pakistani immigrant who doesn't quite fit in with the natives. Using flags doesn't cover your lack of heritage.
EGC (@EGCIV) reported 27 minutes ago
@PrimeVideo your stream is terrible.
Sad Clown Chair (@Pumpkin1159) reported 28 minutes ago
@PrimeVideo Is it going to as terrible as the last one
LITZ EVO (@iEvoAK) reported 28 minutes ago
@TheCrystalMag3 @Enzomk17 @PrimeVideo At this point yes quality over quantity
Mr Muscles FIRE'd 2025 (@MrMusclesFIRED) reported 28 minutes ago
@FrMiller @PrimeVideo Watched it, the movie drags on, and ruffalo is the worst character in the movie. Dumb ending as well
m⚡️ (@tloacapitalist) reported 30 minutes ago
@PrimeVideo fix your ******* live streams
DelBoyHazard (@DelBoyHazard) reported 33 minutes ago
@GuzKhanOfficial @rizwanahmed @PrimeVideo Saying that people are definitely not justified in targeting people just because they're of the same race or ethnicity as the problem people.
Random Park Shots (@RandomParkShots) reported 36 minutes ago
@GuzKhanOfficial @rizwanahmed @PrimeVideo You cry about the work **** but use the word Brit, both are a shortened version of the country of origin that has typically been used in a derogatory way for a long time Start being better
Venus Çipilgöd feat Bella Poğaçagöd 🤭 (@Venulikis) reported 43 minutes ago
@PrimeVideo why do your Turkey servers apply censorship in this series? We want to have what we paid for. Full videos without any restrictions.
ẼrnieŴrld (@Erniewrld999) reported 43 minutes ago
Yeah, me neither. I think the issue is I expected Thragg to sound more menacing than Conquest and Conquest is already menacing enough. I’ll give it the benefit of the doubt and wait until he actually joins the battle #Invincible #InvincibleSeason4 #primevideo
Abhishek (@abhiiten) reported 46 minutes ago
@PrimeVideoIN First fix the search engine, any movie drops on Primevideo with 5 hours it’s available on pirated sites, you can’t stop it.
Emilio (@Emilio_Anthony_) reported 47 minutes ago
@PrimeVideo Why do I have audio for the Yankee game but staring at a black screen?!?!?! @JeffBezos @amazon Fix it you cowards.
Viv3t3 (@Youmomma18) reported 52 minutes ago
@PrimeVideo fix yo app im trying to watch Invincible
TechGooRoo (@TechGooRoo1) reported 56 minutes ago
@AmazonMGMStudio @PrimeVideo You spelled horrible wrong. Horrible Scarpetta series is now streaming on Prime Video where you go to see terrible TV.
Dfischsucks (@dfischsucks) reported 1 hour ago
@SportsonPrime @PrimeVideo These announcers are terrible.
🥐 ⏳🌿 💭 Gahara (@AnishTSP) reported 1 hour ago
@PrimeVideo What ******** is that terrible *** song