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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 15: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Bayamón Crashing 8 minutes ago
Paris Crashing 5 hours ago
Miguel Hidalgo Playback Issues 13 hours ago
Des Moines Buffering 14 hours ago
Citrus Heights Crashing 16 hours ago
Phoenix Buffering 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ATCoco2017
    Still thinking (@ATCoco2017) reported

    @jmoney42777 @amazon @PrimeVideo Amazon is the WORST!

  • bscheuble
    brian scheuble (@bscheuble) reported

    Camera work is horrible on Laker game. Come on Prime. Do better! @PrimeVideo @amazon

  • FrSgtXmasCard
    Ian Smith (@FrSgtXmasCard) reported

    @PrimeVideo Terrible show from the beginning

  • JulieTanguy
    Julie 🫰🌼🪐 (@JulieTanguy) reported

    @PrimeVideo The comments are awful, honestly… 😐 You’re judging actors based on ONE photo taken out of context, without even seeing their acting, chemistry, or interactions?! I’ve read the books too, but throwing a full-on tantrum before even watching a single episode is definitely… 💩

  • WadeEian
    it get like that fr. (@WadeEian) reported

    @PrimeVideo I just paid my membership 2 days ago my **** should be up and running no problem wtf is going on!

  • NADaze2
    Rachel (@NADaze2) reported

    @PrimeVideo your live sports feed is terrible.

  • lesliejen1
    Jennifer Wood Leslie (@lesliejen1) reported

    @WNBA and @PrimeVideo - I am fine watching BB on Prime - but you need to fix the audio. Crowd and background noise are much louder than the announcers.

  • aldo_mma
    Khabib iz Konzuma (@aldo_mma) reported

    @TheMasterOfLuck @PrimeVideo Invinicbe sucks bc they don't know how to budget. If you think the budget is the problem you are dumb

  • etherealelain
    ~ (@etherealelain) reported

    @lovedyoutruly @PrimeVideo i thought so too!!! i was going to at least watch the first episode tn but nvm. i'll just watch it tomorrow night after work </3

  • InvestorRohit
    Amateur Investor (@InvestorRohit) reported

    @PrimeVideo @amazonIN I'm a prime lite member but didn't remember which was the first device I logged into. When I try opening videos on a new device it is not allowing. Any help is appreciated.

  • NortUtd
    NortUTD (@NortUtd) reported

    @TheMasterOfLuck @PrimeVideo Kirkman is the problem with invincible animation is funds are there only if he stopped wanting big time celebs voice acting, doesnt care about the quality of it or he’d focus more on that

  • AlexMaksim43671
    George Fisher (@AlexMaksim43671) reported

    @PrimeVideo It's the worst season too.

  • SpeedDemonJ1
    SpeedDemonJ1 (@SpeedDemonJ1) reported

    @TheMasterOfLuck @PrimeVideo No amount of budget increase will fix the fact Robert kirkman himself is the bottleneck in Invincible’d production

  • ahiru_taich0
    ɴᴀᴏmi (@ahiru_taich0) reported

    @GoodOmensPrime @PrimeVideo Hate you, yall ruined this show, it's terrible

  • AyushRajawat
    Ayush Rajawat آیوش راجاوت (@AyushRajawat) reported

    Hey @PrimeVideo , why was The Boys removed mid season in India while it’s still available in the UK library? A lot of viewers were already watching it. If there are licensing or censorship issues, at least provide some clarity. Removing a show midway without explanation is frustrating for subscribers.

  • sams4allyall
    Sams4allyall (@sams4allyall) reported

    @therealKripke @TheBoysTV @PrimeVideo People are hate watching…. To see how ******* stupid, retarded and ****** the show can become. Its compelling like a car crash It’s The Room II **** you, lol

  • joeyrscotland
    CenTex Raider (@joeyrscotland) reported

    @JTTheBrick @PrimeVideo And what’s the issue with people never watching it? Do you have an Amazon subscription? I’m guessing you do. I’m betting that you order off Amazon and enjoy the free shipping like most Americans and at the same time receive a free subscription to their Prime Video.

  • samworkman
    Sam (@samworkman) reported

    @MSUYouTube @PrimeVideo The only problem with the ending is that COVID ****** it. The intention was to get back a BUNCH of people from throughout the entire run of the show but because of COVID restrictions all they could have was Bobby.

  • thebedofchaos
    chopped chin (@thebedofchaos) reported

    @therealKripke @TheBoysTV @PrimeVideo Final season is a joke in the worst way possible. Embarrassing that you greenlit this mess

  • babymonkeyworld
    baby monkeys daddy (@babymonkeyworld) reported

    i didn’t even wanna watch basketball wives & i’m not anymore because i just discovered a glitch on @amazon @PrimeVideo it basically displays 3 different versions of each season of @TeenMom and i thought i had to start paying after Season 4

  • BryantIbarra
    #.M_$! (@BryantIbarra) reported

    @PrimeVideo Fix your ******* ****

  • ethanccbrown
    Ethan Brown (@ethanccbrown) reported

    @TheMasterOfLuck @PrimeVideo I think people like you are genuinely some of the worst people. You watched something and I would hope you enjoyed it for four seasons just to **** on it constantly for an entire season because you don’t like how it’s playing out. Bunch of crybabies when **** doesn’t go your way.

  • Winnersallthet1
    Sports Cards & Ponies (@Winnersallthet1) reported

    @PrimeVideo why is my picture blurry during the NBA game tonight? Fix this ****!

  • PastorToddJ
    Todd Johnson (@PastorToddJ) reported

    @PrimeVideo is the worst platform for sports. Someone please intervene.

  • butterbarks
    TheButter (@butterbarks) reported

    @PrimeVideo is just terrible with these sports broadcasts. Choppy, pausing, fuzzy. Only service I ever have issues with

  • RWayne_68
    Robert Wayne (@RWayne_68) reported

    @CryptoAuhsoj @GavinVincent @PrimeVideo Someone keeps projecting their own mommy issues. You poor thing.

  • rickmele
    Rick Mele (@rickmele) reported

    God, this Knicks game on @Sportsnet is so glitchy it’s borderline unwatchable... Assuming it’s an issue with the @PrimeVideo feed but just brutal

  • datmanirv
    -LoneSoul🫰🏼 (@datmanirv) reported

    @PrimeVideo fix ya damn audio!! I can’t hear ****!

  • MittenGirl85
    Yvette (@MittenGirl85) reported

    @PrimeVideo if you are going to have the NBA playoff games, please fix the background noise. All I hear is one person clapping nonstop right next to the microphone. #knicksvs76ers #nbaplayoffs #prime

  • JimCarlton2
    Jim Carlton (@JimCarlton2) reported

    Is anybody else's stream of the Cavs/Pistons game on @PrimeVideo lagging/freezing constantly? My internet should not be the problem, but this is becoming unwatchable very quickly.