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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 28% Buffering (28%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
London Playback Issues 3 minutes ago
Hudson Playback Issues 1 day ago
Mortagne-sur-Gironde Buffering 2 days ago
Workington Sign in 3 days ago
Warrington Buffering 7 days ago
Vivy Sign in 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • xXBlade89Xx
    M Barth (Blade) (@xXBlade89Xx) reported

    @dhewlett @PrimeVideo We need your help to save the Stargate franchise. #saveStargate

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    That’ll work @AmazonMGMStudio @PrimeVideo #SaveStargate

  • HBG_Dani
    Holland Branch Glen (@HBG_Dani) reported

    @AmazonMGMStudio Not a movie quote, but from a series whose message remains as relevant as ever: "Never underestimate your audience. They're generally sensitive, intelligent people who respond positively to quality entertainment." #SaveStargate @PrimeVideo

  • IMULTRAHARDCORE
    ULTRA (@IMULTRAHARDCORE) reported

    @CloakedNaus @AmazonMGMStudio @PrimeVideo Right? The money and work was already put in just finish the job! #SaveStargate

  • JaredTheBear
    Jared (@JaredTheBear) reported

    @BlackburnGreg 3 day FoxOne trial can get you a few matches. You can do one through YouTube, PrimeVideo, and FoxOne itself. So you can get 9 free days. I'd save 2 of those for the knockout stage. But for me FOX's 4K quality is enough for me to pay for a month of FoxOne ($19.99 + tax).

  • cadet_kal
    kal (@cadet_kal) reported

    as usual @PrimeVideo is doing the "watch with x-ray" bullshit & unresponsive. not only is @amazon illegally trying to brick my firestick, their ****** app doesn't work on their own device. trash company, trash app, & great device that they deliberately trash so you'll buy again.

  • YourselfSuit
    Sᴜɪᴛ 🇦🇺 (@YourselfSuit) reported

    @AmazonMGMStudio @PrimeVideo Please step up and help save minorities and marginalized shows like Stargate. We have too much crap and the good, well written, well acted, great story shows are now marginalized and are minorities. Step up and save Stargate!

  • tha_sun_ablaze
    Moonshine Drunken Monk (@tha_sun_ablaze) reported

    @PrimeVideo Hey folks. What's the story on the #TSN app? It's not working.

  • canaryesq
    Jack G (@canaryesq) reported

    Can @FOXSports & @PrimeVideo fix this issue in time for the World Cup? Watching England game, delayed an hour because of thunder, and the stream cuts out and says the event is over, presumably because of the delay and the event going on an hour longer than anticipated.

  • dHiranya
    Hiranya Patel (@dHiranya) reported

    Sorry @PrimeVideo, renting experience is screwed! Fix it!

  • jiobasha
    Kaithi (@jiobasha) reported

    It's disappointing that @PrimeVideo still hasn't provided a clear statement on HDR10+ support across devices. Customers deserve transparency. Is HDR10+ being expanded, limited, or discontinued? A simple official update would help millions of viewers.

  • ztwhite23
    Zach White (@ztwhite23) reported

    He’s controversial and disliked by lots. But I happen to love @JeremyClarkson because he’s just a genuine bloke. CLARKSON’S FARM is an incredible show on @PrimeVideo, too. Sad to hear about his cancer diagnosis and hope things work out for the positive. #FuckCancer #CancerSucks

  • GavPat89
    Gav (@GavPat89) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo Someone need to get hold of him and come back to x to help the stargate push

  • Seb_Oleary_
    Seb O'Leary (@Seb_Oleary_) reported

    Day 2. 🌌 Let's talk about one of the most badass behind the scenes moments in sci-fi history. Remember Sam Carter’s legendary billiards shot in Season 4 ? Most networks would use CGI or a professional stunt double. Not Stargate. Amanda Tapping actually sank all three ***** in a single take. A crew member on set confidently bet she couldn't do it and lost instantly. The producers literally banned the crew from betting against her after that day. 🎱🔥 True talent, iconic character. We need this level of quality back on our screens! #SaveStargate #Stargate @AmazonMGMStudio @PrimeVideo

  • Chumly_P
    Chumly Pieplate (@Chumly_P) reported

    Hey @PrimeVideo! You know that HDCP protocol? Well, I'd really appreciate it if you'd tell me how to make your technology work correctly My PC, video card, cables, monitors are all compliant, but every time the computer wakes from sleep I need to turn off monitors for 10 sec.

  • MaximilianusKN
    Maximilian Knight (@MaximilianusKN) reported

    @BaronDestructo @PrimeVideo With their 1~2 IMDB scored selection, it shows how much they cared about quality and how much about $$$. Hold on to the script, it'll change back I believe.

  • juicymcdreamy
    Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported

    @PrimeVideo You should fix your mistake and #SaveStargate

  • Ham95Geek
    GeekHam95 (@Ham95Geek) reported

    “Daniel, why didn’t you stop this?” “It was justice.” “Maybe. But it could condemn Stargate.” “You’re wrong, fans. All is not lost.” “Martin Gero was ready. He can make the machine work.” “Quick. Go get the fanbase!” @AmazonMGMStudio @PrimeVideo @MichaelShanks #SaveStargate

  • De1taDave
    Dave (@De1taDave) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo To just make robotic bodies for themselves until they found a solution for their cloning problem, a high intelligence race like them dying off simply because they couldn't solve this problem will never make sense to me

  • DuiliusNotus
    Duilius Notus (@DuiliusNotus) reported

    @PrimeVideo I have an idea for a show. One where an evil corporation sees the error of it's ways and makes something people actually want to ******* see.

  • moze2k
    Moze2k (@moze2k) reported

    Cancelling stargate is the worst decision ever made, please reconcider. @AmazonMGMStudio @PrimeVideo #SaveStargate

  • memyselfandmaga
    Nicholas Radoszewski 🍊 (@memyselfandmaga) reported

    HOLY COW! IT'S LIKE THIS SHOW WAS A BIG HIT OR SOMETHING! AND IF YOU DONT #SaveStargate BY GIVING GERO BACK THE SHOW, ITS GOING TO CRASH AND BURN @AmazonMGMStudio @PrimeVideo HOW IS THIS A DIFFICULT BUSINESS DECISION UNLESS YOU HEAD IS UP YOUR BUM?

  • AakaTheophilus
    Jay $ (@AakaTheophilus) reported

    @PrimeVideo @watchonwonder Please do not use AI for The Chosen or for House of David Let this AI used for old stories be the last. Thank you. It was terrible.

  • donhall5
    DON HALL (@donhall5) reported

    @PrimeVideo @WNBA This is a horrible picture quality for the @IndianaFever game…….picture keeps zoning in & out…..great way to grow the game…..you’re killing the golden goose

  • mbhnyc
    🇺🇦 Srud 🇺🇦 (@mbhnyc) reported

    @AmazonMGMStudio @PrimeVideo Grace would DEFINITELY be a Stargate fan. And don’t you dare reboot - it’s a terrible idea.

  • shravanology
    shravan chaubey (@shravanology) reported

    @PrimeVideo The functionality of UI have issue. 1) Automatic brightness down 2) there is forward backword and no way to skip by or forward the video . Please fix that.

  • GrassoLati30007
    Teish Grasso (@GrassoLati30007) reported

    Dear @PrimeVideo, @AmazonMGMStudio The fans have attempted to dial repeatedly. We believe there may be an issue with your receiving equipment. Please advise. #SaveStargate

  • SwagginVolt
    VOLTswaggin (@SwagginVolt) reported

    @PrimeVideo The broken heart gesture is unintentionally apt for what Amazon has done to Stargate.

  • GULAGSGOTTAGO
    JoeKar ◎ (@GULAGSGOTTAGO) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo Mckay still has to do the work to save Shepard 40k years in the Future..

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    Stargate is that good. Why would you want to mess with canon? Reverse a terrible miscalculation and #SaveStargate @AmazonMGMStudio @PrimeVideo