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Amazon Web Services

Amazon Web Services Outage Map

The map below depicts the most recent cities worldwide where Amazon Web Services users have reported problems and outages. If you are having an issue with Amazon Web Services, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Web Services users affected:

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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kyiv, Kyiv City 1
Chennai, TN 1
Point Pleasant Beach, NJ 1
Little Rock, AR 1
Atlanta, GA 1
Clearwater, FL 1
Monterrey, NLE 1
Rostock, Mecklenburg-Vorpommern 1
Oakville, ON 1
Glendale, AZ 1
Oakland, CA 1
Greater Noida, UP 1
Alamogordo, NM 1
San Francisco, CA 1
Mercersburg, PA 1
Palm Coast, FL 1
West Babylon, NY 1
Massy, Île-de-France 1
Benito Juarez, CDMX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • Exchange_Invest
    Exchange Invest (@Exchange_Invest) reported

    Worrying times for @awscloud as various exchanges suffer another outage. More in today’s #ExchangeInvest.

  • MarounMourani
    Maroun Mourani (@MarounMourani) reported

    @AWSSupport account 608789101967 has 2 unassigned cases - one is 29 days old (cannot terminate EC2 instance - mec1-az2). The AZ outage prevent me from terminating an impaired instance and AWS keeps charging me. Can someone please look at this ?

  • Hershal0_0
    Hershal Rao (@Hershal0_0) reported

    @awscloud translation: my boss saw a demo and now it’s my problem by monday

  • TeriRadichel
    Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported

    I’m using @anthropic opus 4.8. With @awscloud Kiro. I have rules in my README that say only use Bash. But it ignored my instructions and said sorry I used Python after using a lot of tokens to do something I didn’t want it to do. I feel like I should get those tokens refunded: this is the kind of thing that unexpectedly wastes money and time and tokens unnecessarily. I can’t make the instructions any clearer. Stuff like that is so annoying. But I’m still writing code way faster. The problem is I got a $20 plan and used it up in a few hours. I tried switching back to 4.6 but seemed like the same results for code written. It’s like everything got more expensive after the new model showed up. Or maybe I really was just making that big of a change. I had to just up the subscription to $40. I’ve already spent a bunch of money on other subscriptions and got incorrectly billed $200 in tokens I couldn’t use this month (working on getting that refunded). So you can do the math. $40 per day x 31 = $1240. But people are using multiple agents. I could spin up an army of agents to write code for me if it didn’t cost so much. Who is going to win this game? As a single developer I’m seeking ways to reduce token usage (or whatever the billing metric is) and mistakes by agents like this one feel so unfair. It clearly was not what I asked for. Whether I fix it or the agent notices its mistake after the fact and fixes it without telling me it’s still going to cost the same. Bottom line is that I can produce a lot but it also costs me a lot and so far I haven’t found a way around that besides writing deterministic code I can then use instead of AI. I have to get the thing built I want to make me money before I spend it all on AI tokens. But right now the agent is making mistakes and getting stuck on things I’m doing that I guess are unique and the agent hasn’t seen too much before. It writes code and can’t figure out what it did wrong, AWS shared networking with VPC endpoints and organizations delegated admins and such I’m getting around that (without giving up full access to my cloud account) by creating verification queries and code but then the agent doesn’t follow the existing file structure and uses the wrong language without at least asking…*sigh* Also it seems like the verification code is burning tokens like a wildfire out of control. Not sure how this is going to work out. I hope there’s not some issue like someone else siphoning off tokens behind the scenes or some other weird problem like the previous nerf issue.

  • anthonyistyping
    Anthony (@anthonyistyping) reported

    @accuratetlm13 @FisherPrice @awscloud going to teach my 2 year old server management

  • sohali2012
    CCFC-New season (@sohali2012) reported

    @WNBA @awscloud Terrible stat.

  • NiftyAlpha_Q
    Nifty Cycle Lab (@NiftyAlpha_Q) reported

    @AWSSupport @AWS Urgent: AWS support case unassigned for 24+ hours blocking critical work. INVALID_PAYMENT_INSTRUMENT error persists 30+ hours despite fixed payment method. Case #[177837361600663]. This is a known Bedrock Marketplace issue requiring escalation. Please help!

  • KwadwoKyeremehT
    Ing. Kwadwo Kyeremeh (@KwadwoKyeremehT) reported

    Recently built a mail server, building email reputation is the hardest part, you have to resort to using Amazon AWS SES, that’s the only easy way out.

  • BourDeniz
    None (@BourDeniz) reported

    @AWSSupport @AWSSupport We are a research center at McGill University. Our infrastructure has been down for 5 days and case 177833537500006 still hasn't been assigned to an agent. We may be small users, but researchers are waiting on this. All security remediation is complete please escalate

  • AstroKanu
    Astro Kanu (@AstroKanu) reported

    @awscloud @AWSSupport it’s a live project impacted - ur disrupting my clients- pls stop this casual approach and take this on priority- I am not able to login to my AWS account so I can’t access ur link - I’ve screen shots of all payments done which I can share resolve this now!

  • statusgator
    StatusGator (@statusgator) reported

    🔥AWS outage update: @awscloud is calling the ongoing US East 1 outage in N. Virginia a "thermal event". It sounds like some cooling system failed over there at AWS. Also, the backup cooling must have also failed. And then some instances got fried. Impact has expanded to other services in the Availability Zone that depend on affected instances: AWS IoT Core Amazon ElastiCache Amazon Elastic Load Balancing Amazon Redshift Amazon SageMaker

  • AstroKanu
    Astro Kanu (@AstroKanu) reported

    @Suraj_Lande_ @awscloud is running a scam in India- payments taken but services not given at multiple levels! It’s time to raise this issue ! We as paying clients cannot be treated this way ! #awsscam

  • KaiAntonio61428
    Kai Antonio (@KaiAntonio61428) reported

    @awscloud Juggling all that info definitely slows things down. Centralizing it sounds like a smart move.

  • RaviYadav514011
    Ravi Yadav (@RaviYadav514011) reported

    I returned a product from Amazon online shopping app and the product was not working so I returned it but My refund is not released yetsince 2 months worst app @amazon @amazonIN @awscloud

  • maynor_8795
    Maynor Henríquez (@maynor_8795) reported

    @AWSSupport Your Trust & Safety team blocked my account. I already secured it, but my production infrastructure has been DOWN for 48+ hours. Your chat support literally disconnected on me when I asked for a Duty Manager. Case: 177754503800193. Unacceptable, I need an urgent help

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