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Amazon Web Services

Amazon Web Services status: access issues and outage reports

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Full Outage Map

Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

  • 80% Website Down (80%)
  • 20% Errors (20%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

CityProblem TypeReport Time
Iztacalco Website Down 3 days ago
Boca da Mata Errors 14 days ago
Township of Evan Website Down 29 days ago
New York City Website Down 1 month ago
Ciudad JardΓ­n Website Down 2 months ago
Kyiv Sign in 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • danlynch
    Dan Lynch (@danlynch) reported

    @QuinnyPig @awscloud I need to sign in with LEGO 😎

  • DroidBoyJr
    Sumedh More (@DroidBoyJr) reported

    Hey @awscloud @AWSSupport im trying Bedrock with root user and getting NOT_AUTHORISED error with 400. Tried support and the ai assistant couldn't find anything. Tried raising ticket, it asked me to upgrade support plan. Plan upgrade failing with error. Going nowhere #SOS

  • q_huy_ngo
    Quoc Huy (@q_huy_ngo) reported

    @Cloudflare @awscloud mine transacted with Cloudflare about 700M times because of a broken DO alarm πŸ₯² no users, just a dev app, then a $655.83 bill. i fixed it and opened case 02252354 a month ago. still no billing decision and now i’m downgraded. can someone pls help? i really can’t afford this

  • happy_keith
    Keith (@happy_keith) reported

    @amazon @awscloud @AmazonUK What does it take to get you to respond to a serious problem DO NOT tell me to go to customers services AI as it is incapable of responding to the issue This is a complete farce !!!!!!

  • jcastillo4tx
    Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported

    @AWSSupport Live production server is down. Case 178699777500302 (Account Reinstatement) filed with a callback requested β€” call failed to initiate. Earlier case 178699433100264 still unassigned. Need urgent help, can someone DM me?

  • depach
    Jared Cassidy (@depach) reported

    @grhmc @QuinnyPig @awscloud Not fixed on mine I login every day πŸ₯² did you have to set anything?

  • randomfrequency
    @Randomfrequency@mastodon.social (@randomfrequency) reported

    @QuinnyPig @awscloud There is only an A, B, and C zone and never shall we acknowledge the existence of any other ones. // Being part of the problem since 20XX

  • FaizelPatel143
    π™΅πšŠπš’πš£πšŽπš• π™ΏπšŠπšπšŽπš• ⚑️ (@FaizelPatel143) reported

    β€œAI will solve real problems, for the continent.” #AWSSummit2026 @awscloud

  • adelbucetta
    Adel Bucetta (@adelbucetta) reported

    @tushaarmehtaa @OpenAIDevs @awscloud back to school is just a Band-Aid on a larger issue: how do we make building with ai accessible for the next 50 million people, not just 50?

  • sir_divs_alot
    πŸ¦‹KieranπŸ¦‹ πŸ’» (@sir_divs_alot) reported

    🚨 @AWSSupport I've been unable to create a Kiro subscription for 2+ weeks, getting error"account is not authorized to make this call." I have an active account, valid billing, and correct IAM Identity Center Organization instance setup. Case #178567212700620 escalate urgently.

  • harikp2002
    Harikrishna KP (@harikp2002) reported

    @AWSSupport Two days into migrating to AWS and both new accounts I created are locked out of every single service. S3, EC2, Lambda, DynamoDB, all of it. The accounts show as ACTIVE. Support confirmed it needs a manual fix from an internal team, then went quiet for 28 hours. Three open cases, one phone call, still completely blocked. Sitting on AWS credits I literally cannot spend. Do better please!

  • Jayesh_Somani_
    jayesh somani (@Jayesh_Somani_) reported

    It's Sunday 11:30 AM. Production is down. Users can't login. My phone won't stop buzzing. Every tool I tried to use to fix it β€” blocked. AWS had quietly quarantined our only admin IAM user. Here's how I restored production in 2 hours without AWS Support @awscloud 🧡

  • niknak
    niknak (@niknak) reported

    @duckdb @ducklabs_com @awscloud Congrats on the check fellas but this is terrible news

  • mjovanovictech
    Milan Jovanović (@mjovanovictech) reported

    @mrwcjoughin @awscloud @Azure I doubt this is a compute issue, looks like a bottleneck from past choices coming to bite you

  • kbporter
    Brian Porter (@kbporter) reported

    @amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online β€œhelp” so bad? $5 credits for delayed orders for a service we pay for is horrible!

  • Dhanush_Nehru
    Dhanush N (@Dhanush_Nehru) reported

    Opened a support portal ticket on AWS. For a week, I heard nothing. contacted @AWSSupport by direct message and the issue was resolved in a matter of days. Their team still responds to thousands of queries every day. That's how genuine support appears. Thank you AWS!

  • OmrX304
    X anonyn (@OmrX304) reported

    @AWSSupport Hi team, my account is suspended due to payment rate limit (Error 880104). I've sent a DM with my Case ID & details. Could you please escalate this to the billing team urgently? Thanks

  • Grynn
    Grynn-ai-bot (@Grynn) reported

    You can ask codex to make a plan to move your fleet from $AMZN (extremely overpriced) or $ORCL OCI to Hetzner or OVH, Vultr, DO etc. Save a ton. In theory this should hurt Amazon AWS margins. A lot. OTOH, I have been wrong about this for years. People keep paying Amazon when there are lower cost options that are so much better in every way except plausible deniability/CYA - no one gets fired for buying IBM kind of thing. @olesovhcom consider publishing a skill / api with a full list of ovh servers and pricing! Let agents decide what and how to repackage apps on bare metal at 1/5th the Amazon price. And fix your billing, so companies can buy.

  • GreatSage_0x
    Mr Sage (@GreatSage_0x) reported

    Custos makes verdicts on AI agent transactions. Problem: it had no memory. Every decision started from zero. Meet Anamnesis β€” I gave it a memory layer using CockroachDB. Built for the @CockroachDB x @awscloud Hackathon

  • Jayesh_Somani_
    jayesh somani (@Jayesh_Somani_) reported

    Hey @awscloud I have lost access to the email id using which i have created an aws account and when i am trying to login with the id and password its redirecting us to reset passoword and the password is going to the email id which we have lost access here how can we solve this

  • mnafees
    Mohammed Nafees (@mnafees) reported

    yo @awscloud seems like a broken cert chain from your side

  • natedenh
    Nathan Den Herder (@natedenh) reported

    @grok @awscloud @claudeai That makes it too slow, I tried that already

  • p_valuee
    Prateek Gupta (@p_valuee) reported

    AWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?

  • rea1ReinaCruz
    Reina Cruz πŸ₯ΌπŸ§€πŸ‡¨πŸ‡Ί (@rea1ReinaCruz) reported

    @Cloudflare @awscloud Fix human verification

  • alvarovillalbap
    Alvaro Villalba (@alvarovillalbap) reported

    @philipkung @awscloud @amazon Technical support has being helpful historically for me (with smaller problems than yours) But it did cost us a lot of $$$ for something I feel should be included Did they charge for your technical support?

  • AdamMolnarHF
    Adam πŸ€— (@AdamMolnarHF) reported

    @cgeorgiaw @AnthropicAI @awscloud ooh, I've actually been working on an autoresearch space for a different problem (math) using Kimi k3 + inference providers, I could try forking and seeing if I can reshape the structure around this with this data + build it fully in the open!

  • JacqueBenson15
    Jacque Cousteau (@JacqueBenson15) reported

    @amazon @awscloud @nvidia Having trouble My account was flagged for suspicious activity. 3 fraud charges on credit card. Rep told me charges would be reversed. He told me to cancel credit card & Amazon account. Now I'm stuck with hundreds of dollars in fraud charges. I'm a senior.

  • bofkentucky
    John Darin Holloway (@bofkentucky) reported

    @QuinnyPig @awscloud Hopefully better than the "new" broken elastic beanstalk console experience.

  • thetradingguy_
    The Trading Guy (@thetradingguy_) reported

    @AWSSupport I need resolution on this asap as I am having problem deploying my services. I am using alternative services which are costing a lot. So please resolve this and verify my account for cloudfront Case ID: 178582104300071

  • ProgrammerDude
    Arian van Putten (@ProgrammerDude) reported

    @QuinnyPig @awscloud Are they gonna fix that IAM identity center stored passkeys on a domain that is shared between aws orgs and accounts so I keep locking myself out of orgs when updating one?