Amazon Web Services down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Errors (39%)
• Website Down (34%)
• Sign in (26%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Benito Juarez	Errors	5 hours ago
Paris 01 Louvre	Website Down	5 days ago
Neuemühle	Errors	5 days ago
Rouen	Website Down	5 days ago
Noida	Errors	5 days ago
Noida	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Erik What Does Incompetent Mean Bigglestone (@TheManAbides) reported 13 minutes ago

  @AWSSupport I sent you a DM and also called your company yesterday. The advice I received in response was neither helpful nor satisfactory. My public tweet about the issue was the next step. But sure, I'll send you another message.

• 
  Chris Johnston (@cjohnstonau) reported 13 minutes ago

  @awscloud Can I just point out how god awful @PearsonVUE is of a company. I am being forced to miss an exam because they're unable to issue a refund or rechedule my exam. Worst customer service I have experienced. It has put me off wanting to do any AWS exams.

• 
  SeaCat 🌊🐱 (@SeaCatBiz) reported 14 minutes ago

  My lovely user who catches most bugs faced yet another problem - when uploading "too big" files it causes the 502 error. Too big means > 500Kb what is not big at all. Have somebody encountered this problem with @awscloud Elastic Beanstalk?

• 
  Faheem M (@mdfaheem228) reported 16 minutes ago

  @AWSSupport I have been sensing them emails and the requested documents since 6 months and those guys never respond and ask the same document with a generic email. No issue should take more than 6 months to resolve

• 
  Corey Thomas (@LilCorey315) reported 17 minutes ago

  @awscloud @amazon having some horrible account issues , and the customer service over these events are just unbelievable!!

• 
  I've been shot! MANCHUCK (@manchuck) reported 18 minutes ago

  Everytime the lighting gets a power play, I'm going to scale down my @awscloud instances and scale up when the @NYIslanders get one

• 
  Marit Hughes (@EquusNimbus) reported 21 minutes ago

  @AWSSupport I’ve literally opened cases where I didn’t get the emails in 5 different orgs within the last week. And this has happened for most tickets for the last 6-9 months. This issue isn’t tied to a single case, IAM or account…

• 
  Gaurav Mantri (@gmantri) reported 24 minutes ago

  I'm surprised that @awscloud and @googlecloud still does not support server-side copying objects from external sources! @Azure has this feature for many (almost 9) years. Just wondering if one were to copy data in these cloud platforms, how can they go about doing it?

• 
  Alejandro Luna (@beriadan77) reported 25 minutes ago

  We've been having critical issues with GameLift in the past days and @AWSSupport 's less than 12hs developer support has been silent for 4 days.

• 
  Icharuss (@IcharussGrym) reported 25 minutes ago

  @QuinnyPig @awscloud @github Have been through this scenario before, GitHub doesn’t even have proper logging or alerting on the backend to prevent issues from escalations for this scenario the only helpful advice (after paying $ for escalated support case) was “next time if your on enterprise you can log it

• 
  A fox in space (@woundedkarma) reported 28 minutes ago

  @azure @awscloud Hey, I don't suppose anyone could get these guys at @onesimplewish some help? Reddit and Twitter noticed they're doing good work and suddenly they're running just a bit slow.

• 
  Robert Kelm (@DrRobertKelm) reported 28 minutes ago from Tinley Park, Illinois

  Former employer: “Ahhh! All our @awscloud things are down!” Me: “1: What does that have to do with me? 2, Question: Did the CFO decide on her own again that the company didn’t need the AWS products anymore? AWS WILL shut down for non-payment. Have fun. (End call).”

• 
  PH (keba on GitHub) (@ph_keba) reported 31 minutes ago

  @QuinnyPig @awscloud Curious if similar behaviour (and expense!) can be achieved in other cloud providers... Is this an AWS specific issue?

• 
  George Burns III (@jorge882) reported 37 minutes ago

  @AWSSupport Hmmm..... Is the #AWS Partner Network training portal not working? Made me reset my password, won't accept any of the Security Codes that it sends me, etc. Trying to schedule my SAA-Pro exam!

• 
  Awsmag (@awsmag) reported 40 minutes ago

  Data Encryption: Data stored in the Amazon S3 can be encrypted using Amazon KMS keys. Once a key is generated, the server-side encryption will make sure only you can access the objects if you own the key which is utilised in encrypting them.

• 
  Paul Johnston - how exhausted can one be? (@PaulDJohnston) reported 42 minutes ago

  @QuinnyPig @awscloud @AWSSupport It would be interesting to see what they tried if all the usual channels (as per the policy + ECS, EKS etc) were shut down. I wonder if there are some hacks they've come up with e.g. cloud9 springs to mind. Policy needs to give *some access* though.

• 
  Justin (@Trumpery45) reported 43 minutes ago

  @lorakolodny @jordannovet You can spin up a cluster at amazon aws or google compute and claim x y or z or “supercomputer”, then shut it down. In a day.

• 
  Justify (@Justify108) reported 43 minutes ago

  Hi @awscloud where i have to complain? I spend 8 hours to submit AWS test but their browser is not working. I called 3 times to support for help for at least just submit. they simply transferred calls and hold for hours.

• 
  Anuj (@iamanuj12) reported 44 minutes ago

  @awscloud @AWSCloudIndia @AWS_Edu There are some misunderstanding/issues with my AWS SAA certification. To get this resolved I raised multiple service request and dropped several emails but I am not receiving any proper response.This is bad experience. Please help me on this.

• 
  ❤️❤️📞📸 $OCI@L WORK 📞📸 (@parwezgks1996) reported 47 minutes ago

  @awscloud dear sir Mujhe abhi tak mera refund ni aaya h or e mail aaye 10 din hogye Amazon ki taraf se 3 se 5 working days aaya tha but mera problem solve ni hua plz resolve my problem as soon as possible

• 
  Look up "Knuffelberen" (@poiThePoi) reported 50 minutes ago

  @SFoskett @QuinnyPig @awscloud Also, the list of largest customers had little to do with # of bugs you hit, but largest single deployments and also 3 randoes who we courted with expensive chocolates. Because if they didn't hit our problems, someone else would.

• 
  Adrian McGuinness (@Adrian_Mcg7) reported 51 minutes ago

  @AWSSupport I’ve put a technical support ticket on AWS as a website of mine is down. Have not had a single response to my ticket. Would have expected a quicker response based on ‘system impaired’ severity. Not happy with the slowness of response.

• 
  Mehmet Alkanlar (@mehmetra) reported 52 minutes ago

  @AWSSupport impossible to login to AWS console via root user login page right now in the last 20 mins. Captcha box doesn't accept valid entries (tried 8+ times), and "Having trouble or sight impaired?" link 404s.

• 
  OmniEdge Inc (@omniedgeio) reported 56 minutes ago

  OmnEdge Service Notice: We had received an email from @awscloud that the EC2 for HK server has detected degradation of the underlying hardware hosting your Amazon EC2 instance. The server will be replaced today from 10: 30 AM to 10: 40 AM(HongKong Time GMT +8).

• 
  Abhay Bhargav (@abhaybhargav) reported 56 minutes ago

  @EdTan1 @awscloud @dynamodb I think (not sure) that we fork out approx between $200-$300 to run this stack. Its not much if compared against any traditional server-driven stack by far. And I am sure there are ways we can still cost-optimize (that we haven't looked at yet)

• 
  Mehmet Alkanlar (@mehmetra) reported 58 minutes ago

  @AWSSupport @awscloud impossible to login to AWS console via root user login page in the last 20 mins. Captcha box doesn't accept valid entries (tried 8+ times), and "Having trouble or sight impaired?" link 404s.

• 
  Abhay Shah (@_abhayshah) reported 1 hour ago

  AWS Console slow for all or just me? @AWSSupport

• 
  Robius Digititus (@Robiedigital) reported 1 hour ago

  @awscloud if I buy something on Amazon, and it arrives but it is broken, what do I do?

• 
  John Massengale AIA CNU 🚶🏼‍♂️🚶🏼‍♂️🚶🏼‍♂️ (@jmassengale) reported 1 hour ago

  @AWSSupport -- Even with the "Friendly Streaming" app, Prime Video won't open. Prime Video opened in Firefox, but videos wouldn't play. How do I fix this?

• 
  Anuj (@iamanuj12) reported 1 hour ago

  @AWSSupport Hi Team, I still have not received any response. pls arrange a call( number sent in DM) from the concerned team so that I can explain the issue if you are not able to understand that. It is getting delayed and I am raising it since 4th June. It is impacting my professional goals.