Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (78%)
• Sign in (11%)
• Errors (11%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Website Down	12 days ago
New York City	Website Down	14 days ago
Ciudad Jardín	Website Down	1 month ago
Kyiv	Sign in	3 months ago
Chennai	Website Down	3 months ago
Point Pleasant Beach	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ✨Neil Blumenthal (@MrKryptonBTC) reported 5 seconds ago

  @AWSSupport So you guys wont fix my issue anymore? Ghosting me? 7days gone? Dont say weekend or bla bla. Stop wasting people's time

• 
  mark seery (@140ismymax) reported 16 seconds ago

  Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI #AI

• 
  billy (@Billy17979063) reported 1 minute ago

  @fortniteleaksmy It’s up for some down for some @awscloud ******* decides to shut down not just PlayStation but other platforms too

• 
  Gabriel (@doktorgphd) reported 2 minutes ago

  @awscloud wow really??? i had to search x for the reason?? not even an email?? I saw the email sent yesterday about the cost alert and I spend the last hour trying to work out what is going on because it looks very legit and I only find out it was an error on x! Just had to send an email!!

• 
  Mohammed Nafees (@mnafees) reported 7 minutes ago

  yo @awscloud seems like a broken cert chain from your side

• 
  Jan Jezek (@jbodl) reported 11 minutes ago

  @awscloud First you sent alerts that the account was over budget by 6-figure numbers. When the user logged in, the billing console confirmed the same. No banner there was an issue, no followup email, nothing. Just wannabe funny jokes on X. Seriously, AWS?

• 
  DeeDee Armstrong (@deedeeafton) reported 12 minutes ago

  @t1097s @larunachalam @awscloud Tyler, are you an AWS actual customer, or just someone who thinks real people should “chill out” when a vendor causes actual business trouble and then jokes about it?

• 
  Ajith (@iamarulajith) reported 13 minutes ago

  @F1 @awscloud Actually surprised to see the good start by Max. I thought he would bog down again but not this time.

• 
  ShenYubao (@ssybb1988) reported 15 minutes ago

  @AWSSupport @awscloudAWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932

• 
  Jonny Castles (@jonny_castles) reported 16 minutes ago

  Not seeing much on here, but seems like a massive outage across platforms? Looks like all AWS linked? @awscloud

• 
  🔥 PHOENIXX🔥 (@AIPulse0) reported 16 minutes ago

  AMAZON AWS PAYS $127K/MO FOR CLOUD COMPUTING. SERGEY BOUGHT CHEAP SERVER RACK + CLAUDE AI. MAKES $318K Pause at 0:11 — rack with 40+ servers. Every indicator glows green. This is local computing. Zero latency. Zero cloud bills. Sergey, 35, Ukraine. Was AWS architect, $7,200/month. Understands: companies pay Amazon millions, but they can do same calculations locally. Bought used server rack for $4,800. Installed Claude AI for local processing. 78 companies pay $4,077/month each instead of $12K on AWS. Amazon offered $4,200,000. Sergey said: "You profit from dependency. I profit from freedom." Why — in video.

• 
  Gerzson (@Gerzsononline) reported 21 minutes ago

  @slap__tjips @awscloud Gosh ai haters are so ******* dumb they just assume and blame it on ai for a funny error that didn’t result in any wrong

• 
  Adel Bucetta (@adelbucetta) reported 21 minutes ago

  @tushaarmehtaa @OpenAIDevs @awscloud back to school is just a Band-Aid on a larger issue: how do we make building with ai accessible for the next 50 million people, not just 50?

• 
  Siya (@reze_xqc) reported 25 minutes ago

  @AWSSupport @AWSSupport @awscloud Case 178653274100402, 4 days old. Got a copy-paste "noted for awareness" reply, no actual fix. Still locked out of AWS Builder ID, still can't access AWS Academy courses. This is blocking coursework. Fix it.

• 
  Eszter Morvay (@eszter_morvay) reported 29 minutes ago

  @AWSSupport Also - apologies for the DM issues, i just changed my settings, so DMs should work now

• 
  Tseng (@TsengSR) reported 32 minutes ago

  @marcelocantos @awscloud I'm 100% certain you'd also crying a river when hard caps are added and the same happens again, because then your services will be shut down immediately until they resolve it and you'll cry too, how they'd dare to take your services offline when reaching the cap due to an error.

• 
  Felipe Rojas (@FipeRojas) reported 34 minutes ago

  @AWSSupport as root admin of a management account in Chile, your system failed to issue our statutory VAT invoice despite our tax settings were configurated according to your mails and RUT verified since june 2. Already 4 open cases without answer. ID 178524912400362

• 
  masaki (@silenthill_x) reported 36 minutes ago

  @AWSSupport Could someone please take a look at my support case? I opened a case 6 days ago because my RDS Reserved Instance is showing "Payment failed", but the case is still unassigned. The automated AWS Support response confirmed that my account is in good standing, my payment method is valid, and my invoices are fully paid. It also indicated that this appears to be a reservation processing issue rather than a payment issue. I've tried both Phone and Chat but haven't been able to reach an associate. Could you please help me get this case assigned? I can provide the Case ID via DM.

• 
  Jim Osman (@EdgeCGroup) reported 36 minutes ago

  @awscloud Real innovation starts with people solving real problems.

• 
  Maurizio Santamicone (@santamm) reported 36 minutes ago

  @awscloud And while you fix it, you can credit us for those amounts.

• 
  Fikri Firdaus (@fikrfird) reported 37 minutes ago

  @awscloud This really isn’t something to joke about. A false billing alert at this scale can cause genuine panic and even serious health consequences. Some users may have rotated credentials, shut down workloads, or deleted services because they feared their accounts had been compromised.

• 
  IDrabs (@drabs_i) reported 40 minutes ago

  @PlayStation @awscloud Wtf you playing at fix the outage.

• 
  Kartik Jain (@kartikjain0101) reported 43 minutes ago

  @awscloud you guy has lost your mind. payment got missing so team told me they will raising the request. account got hold, we have 250K unused credits, and now they are not initiation the account. wtf. our whole production is down.

• 
  Zenwatts 🇺🇸 (@BullCall101) reported 45 minutes ago

  @awscloud Not my problem. Maybe sell a yacht or two and fix it yourself.

• 
  sof ࿔˚⋆ (@sophia_ray_17) reported 46 minutes ago

  @awscloud until the cloud has a power outage and i can't get into my car

• 
  Ayush Awasthi (@Ayush_awa) reported 49 minutes ago

  @AWSSupport Its the third day today. The only mail I received from aws was all about “We are getting someone to investigate this” Since then I havent received any update. My only issue is that these things are time sensitive and you cant just take days after days with no real status updates

• 
  Payal (@payal_codes) reported 55 minutes ago

  Day 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.

• 
  Chintan Shah (@chintan86) reported 55 minutes ago

  @AWSSupport @awscloud Dues cleared, reinstatement requested — still waiting with no movement. My production workloads are down and every hour is costing us. Can someone please prioritise this? Case ID ready to share over DM.

• 
  Matthew (@OneShotCaller) reported 57 minutes ago

  @ZZiata15569 @awscloud I have billing and budget alerts set up with AWS already. Main problem with a lot of tools I’ve used is too much noise in the alerts vs AWS option. Still, I think every AWS customer gets at least 1 surprise lol… part of initiation (onboarding?)

• 
  TeeBeeCTO (@TeeBeeCTO) reported 58 minutes ago

  Setting up a new AWS account @awscloud … and get non stop errors on set up. Looks like their vibe coding dystopia worked… were all going to die because SkyNet will have error pages that end up giving us all death by error page. Amazing work… @JeffBezos !!