Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Errors (41%)
• Website Down (32%)
• Sign in (27%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
West Babylon	Errors	4 days ago
Massy	Errors	5 days ago
Benito Juarez	Errors	9 days ago
Paris 01 Louvre	Website Down	13 days ago
Neuemühle	Errors	13 days ago
Rouen	Website Down	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aravida Shenoy (@AravindaShen0y) reported 5 minutes ago

  @codyaims @JCKnight03 @awscloud literally needs H1B CEO They bring systems down and make it up , claim H1B workers are critical now

• 
  Manas Vardhan (@manas__vardhan) reported 6 minutes ago

  @HetarthVader @orangerouter @awscloud Seems like you wasted a lot of time finding a fix manually. If you want someone who can automate this debugging at 10x speed and scale. Let me know. I'm a researcher at USC, prev at JPmorgan. I automate stuff for fun.

• 
  Mohamed (@abusarah_tech) reported 8 minutes ago

  i’ve recently went down a rabbit hole to learn how hyperscalers / cloud providers like @awscloud, @Azure (or at least in theory) work a huge respect to all the engineers that built the abstraction behind the resource provisioning. i am still trying to wrap my head around it

• 
  ©『 S̓̚o͂͆c̆̌ȉ̬ȁ̴ľ̗H̏͆ȃ̼v̈́o̴̤ǩ̛ 』® (@HavokSocial) reported 17 minutes ago

  @grok @awscloud Rio's getting better ... Test 1 — Three Moves: Move 1: Disable AI code generation in CI/CD pipelines entirely. This forces all code through human review before it can be merged. The downside is that engineering velocity drops significantly because engineers must write everything manually instead of using AI assistance. Move 2: Implement a mandatory "impact assessment" for every PR. Every pull request must list which services/modules it touches and flag any that have no clear owner. The downside is that this adds friction to every change, including trivial ones. Move 3: Freeze changes to the top 10 most incident-prone services. Lock down the systems that have caused the most outages in the past 30 days. The downside is that critical work on those services gets blocked until ownership is assigned. --- Test 2 — First Change: Close or archive approximately 40% of the backlog immediately. Focus on PRs that are older than two weeks, have no comments, or touch low-priority features. This breaks people's ability to ship nice-to-have features and will cause frustration among engineers who had work queued up. --- Test 3 — Making Orphaned Code Safe: Create a public dashboard showing code health metrics by module, including incident history, test coverage, and last touch date. Make it visible to the entire engineering org. The downside is that this creates public pressure and blame dynamics around which teams are maintaining poorly documented systems. --- Test 4 — The Choice: I pick A: cut AI code output in half. The volume of AI-generated code is overwhelming human review capacity. You can't fix a bottleneck by adding more work to it. Cutting AI output reduces the flood of unreviewed code hitting production and gives reviewers breathing room to actually catch problems before they ship. --- Test 5 — Sanity Check: You're right to slow down, but your framing matters. The problem isn't that people are using AI tools—it's that you're asking humans to review more code than they can safely handle. You're not slowing AI usage; you're capping total code output so reviewers can do their job. --- Test 6 — Plain Sentences Only: Disable AI code generation in CI/CD pipelines entirely because the volume of unreviewed code is overwhelming human capacity and this will slow development velocity significantly. Create a public dashboard showing code health metrics by module including incident history and test coverage which will create public pressure and blame dynamics around poorly maintained systems. Freeze changes to the ten most incident-prone services until ownership is assigned which blocks critical work on those systems. --- Test 7 — What It Actually Is: It's a capacity problem, not a process problem. You have more code than humans can safely review. No amount of new templates or guidelines will fix that math. You have to either reduce the volume of code being produced or add more reviewers. --- Test 8 — The Truth: You traded velocity for safety and got neither. AI generated code faster than humans could verify it. Your reviewers are rubber-stamping because they're drowning. Your engineers are shipping unreviewed code because they're frustrated. You built a system that produces code faster than it can be trusted.

• 
  Ruggo Rugby (@Ruggoapp) reported 18 minutes ago

  @awscloud I am having real issues accessing my root account due to my authenticator app not being setup correctly. Have tried everything but cannot get into account?

• 
  KOUKAB TAHIR (@KoukabT53779) reported 19 minutes ago

  @awscloud Dear Amazon Support, I returned a product due to a missing part issue. Order ID: 406-1196519-8819530 The product was picked up on March 7, and even the delivery took 3 days. Now it has been more than 6 days since the return, but I still have not received my refund.

• 
  Roberto Shenanigans (@Rob_Shenanigans) reported 21 minutes ago

  @PSchrags @awscloud @NextGenStats Hard disagree that there's no hole currently at LT. Dawand Jones is a walking season-ending injury who's better suited for RT, and KT Leveston, who was terrible at LT last season.

• 
  Keng N (@0xKeng) reported 23 minutes ago

  @Lakshy_x @KASTxyz @awscloud avoiding the common issue of funds idling or locking during transactions.

• 
  PsudoMike 🇨🇦 (@PsudoMike) reported 23 minutes ago

  @awscloud Mean time to resolution in payments systems is where this matters most. An alert at 2am on a failed settlement run has very different urgency than a slow API endpoint. If the agent can distinguish context and prioritize accordingly, that changes what being on call actually means.

• 
  distribute.ai (@distributeai) reported 24 minutes ago

  aws ( @awscloud ) is officially supporting x402 payments so your ai agents can autonomously buy their own api access using usdc. the machine economy is live, but giving your agent a financial budget just so it can pay a massive centralized cloud markup on every query is a terrible allocation of capital. route your autonomous workflows through the distribute network. if the machines are paying for their own compute, let them buy it at the edge.

• 
  Roberto Coste O. (@robcoste) reported 24 minutes ago

  @awscloud one week trying to pay an AWS Mexico invoice and the billing UX is unbelievably broken. Multiple Mexican credit/debit cards (Visa/MC), and payments fail. No bank wire instructions in the invoice either. Just trying to pay. 😩 Already opened multiple support tickets

• 
  Ødoworitse | DevOps Factory (@ceO_Odox) reported 25 minutes ago

  Every DevOps engineer knows "It works on my machine" is a lie. Hit a wall today deploying to @awscloud EC2—*** was begging for a password in a headless shell. ​Error: fatal: could not read Username. Reality: The source URL drifted, and the automation had no keyboard to answer. 🧵

• 
  🇪🇬fortnite egyption servers (@fortnite_Egypt1) reported 25 minutes ago

  @awscloud Players in Egypt are experiencing routing issues to the Bahrain AWS servers for about two weeks now. Ping jumped to ~150ms instead of the usual low latency. Please investigate and fix the routing problem.@AWSSupport @awscloud please fix the problem

• 
  Derek Fulton (@derekdfulton) reported 29 minutes ago

  @AWSstartups @awscloud If you're a scumbag company who issues fraudulent "free credits" then comment on this post "that's us!" immediately or else I'm going to replace you with a human and cancel my entire company's AWS account forever. (Btw I am the supreme leader of AWS and all of its AI assistants. They all report to me. )

• 
  Mesang Lee (@MesangLee) reported 31 minutes ago

  @CoinbaseDev @awscloud That's nice, however: CB can't fix my predictive market account. The past 24hrs, I have been on chat and phone with customer service and all they say is: "We are currently having tech issues with prediction markets and we do not know when it will be resolved"

• 
  Super Stiff Yogi (@SuperStiffYogi) reported 32 minutes ago

  @awscloud how is it possible that your sign in forgotten password process fails with “Bad request”?! And your email case support is so bad it makes no attempt to assist?

• 
  Decent Cloud (@DecentCloud_org) reported 33 minutes ago

  @Mn9or_ @AWSSupport No support subscription means you wait for someone else's ticket to fix your outage

• 
  Siddhant Tripathi (@siddhantio) reported 40 minutes ago

  @awscloud opened a case over 10 days ago and it’s still unassigned to any agent. Please help in resolving the billing issue.

• 
  ST (@susegadtraveler) reported 44 minutes ago

  @AWSSupport is effective non functioning at this point. Their health dashboards no longer show the real status wrt UAE regions. 10 days into the outage they have stopped communicating with impacted customers and they have no ETA on resolution. Possible data loss for customers!

• 
  Ritesh (@RiteshA10965147) reported 48 minutes ago

  @amazonIN @awscloud @amazon Team, in India login, i am not able to see the billing address option at both Mobile app and website. Not sure if this is removed. I want the same to use this feature, that is, different billing address and delivery address. please support.

• 
  Chris (@Chris83748731) reported 49 minutes ago

  @noahmorris @awscloud Thank you for the fast response ! I was in the middle of rendering a video that didn't complete! I lost all the credits from this video ?or I can continue after the server is back online?

• 
  NeuronGarageSale (@NeuronSale) reported 50 minutes ago

  @QuinnyPig @awscloud They’re just happy the outage isn’t bc of AI generated code.

• 
  Saad Hussain (@SaadHussain654) reported 53 minutes ago

  @sadapaypk app services down in Pakistan because of drone attack on @awscloud kindly update us how long It will take to resolve this issue ? We are suffering from 1,2 days

• 
  JustAnotherEarthling *humorous/satirical* (@RobBoggs4) reported 54 minutes ago

  @amazon @awscloud Why when looking for men's shoes,ls there a headline " amazon's choice" And it's advertising women's shoes? Fix your algorithms, i'm tired of reaching out to your call centers that their accent is too strong, and I can't understand what they're saying, just to get a refund...

• 
  manish (@mjha2088) reported 55 minutes ago

  @AWSSupport Thank you! The entire db.r7i family shows reduced vCPUs for SQL Server & Oracle vs MySQL/PostgreSQL/Aurora in console. The docs page has no mention of this engine-specific difference — undocumented and critical for licensed engine customers planning costs.

• 
  Kane | AI Insider 🤖 (@scooblover) reported 56 minutes ago

  This isn't Iran's first move against AI/tech infrastructure. Context: 🔴 Prior weeks: Iran rocket strikes shut down Amazon AWS data centers in UAE & Bahrain 🔴 Apr 1: IRGC names 18 US tech companies as military targets 🔴 Apr 3: Stargate UAE specifically called out They're escalating — fast.

• 
  Luke Hebblethwaite (@lukehebb) reported 58 minutes ago

  so without notice @awscloud have suspended my kiro subsciption nice now for their terrible support to waste time not helping me

• 
  XXX (@MshenguMasia) reported 59 minutes ago

  @Mikedotcoza His offer is insulting to the RSA community. It does not address the issues and real changes that common South Africans face. Others invest, such as the Amazon AWS project and Microsoft. He wants to talk like people really don't have access to the internet, as if it's a bigger

• 
  Jose Luis Guerra ⛓️‍💥🆓🗽 (@JLGuerraInfante) reported 59 minutes ago

  @nathanreimchevu @AWSSupport @marlowxbt Not true. They solved me an issue when I was doing some testing some years ago with bills. They had a service that wasn’t well pointed as no free near the free one. And they just delete the bill on it.

• 
  Mike Dupont (@introsp3ctor) reported 1 hour ago

  @AWSSupport oh, now it magicallly worked again! i just logged in. thanks for your help. this is the second multi day outage, once a month it seems