Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (71%)
• Sign in (14%)
• Errors (14%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Sign in	2 days ago
Pottstown	Website Down	7 days ago
Iztacalco	Website Down	10 days ago
Boca da Mata	Errors	22 days ago
Township of Evan	Website Down	1 month ago
New York City	Website Down	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BOB-DO-THEM (@osangesua) reported 3 minutes ago

  This is a blatant lie intended to mislead the electorate. The glitch synchronisation in the BVAS is the reason he won't effect the upgrade because if an upgrade is carried on the BVAS, the entire calibration of glitches will disappear and the fear that @awscloud may have disabled or blocked the application that allows them to manipulate the BVAS is the reason for this unprovoked lies

• 
  Gopal Goti (@gopal_goti) reported 4 minutes ago

  @AWSSupport @AWSSupport Thank you for the update, but 'high volume' cannot justify a support case sitting completely 'Unassigned' for over 4 days for a basic account verification issue. This is not a complex technical issue. it is a backend system error on the AWS verification form.

• 
  Priyanshu (@iproductAI) reported 5 minutes ago

  Here’s the cleaned-up version with fixed grammar, same hard tone, and no em dashes: I requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.

• 
  Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported 8 minutes ago

  @AWSSupport Live production server is down. Case 178699777500302 (Account Reinstatement) filed with a callback requested — call failed to initiate. Earlier case 178699433100264 still unassigned. Need urgent help, can someone DM me?

• 
  Matt Lea (@schematical) reported 11 minutes ago

  @PhilipAnderse @awscloud @amazon What's the problem? I know a thing or two about AWS.

• 
  Brian Porter (@kbporter) reported 13 minutes ago

  @amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!

• 
  Somers (@jake__somers) reported 17 minutes ago

  AWS keeps charging me 1000x what it should be for inference I try to use the new "generally available" Grok 4.6 Prompt caching doesn't work at all I spend $1.9 worth of inference testing caching I see my AWS bill is now $3400 This was an issue months ago as well. @AWSSupport

• 
  ゆーー𓂀🦊京のそちこち(暑いので液化した🫠) (@Hikari_644) reported 17 minutes ago

  @ishanxtwt Simply DNS server problem never take down an entire website. Except, like amazon AWS, are using domain and dynamic name resolve to working correctly between multiple servers and services.

• 
  Nicholas Griffin (@ngriffin_uk) reported 18 minutes ago

  @QuinnyPig @awscloud that’s real? it looks like someone who doesnt know how to prompt made a sign in screen and didnt look at it.

• 
  Vinit Upadhyay (@vinitcodes) reported 22 minutes ago

  @kirodotdev @awscloud @AWSSupport issues still persist i didn't got any update

• 
  Corey Quinn (@QuinnyPig) reported 22 minutes ago

  I want to hear the inside story of the largest @awscloud project. Not bill run, nor S3. I’m talking about what it took to fix all the hardcoded “jeff@“ userID stuff when @ajassy rose. Not kidding: it woulda been orders of magnitude easier for him to change his name to “Jeff.”

• 
  Ivan Toma (@FounderRAVERK) reported 24 minutes ago

  @awscloud @Google @Microsoft The water problem is only going to get bigger. We already have technology that can help data centers produce their own cooling water from the sea. Let’s solve this together.

• 
  masaki (@silenthill_x) reported 24 minutes ago

  @AWSSupport Could someone please take a look at my support case? I opened a case 6 days ago because my RDS Reserved Instance is showing "Payment failed", but the case is still unassigned. The automated AWS Support response confirmed that my account is in good standing, my payment method is valid, and my invoices are fully paid. It also indicated that this appears to be a reservation processing issue rather than a payment issue. I've tried both Phone and Chat but haven't been able to reach an associate. Could you please help me get this case assigned? I can provide the Case ID via DM.

• 
  Krishna.Ki.Shor (KK) (@kkbava) reported 28 minutes ago

  @AmazonHelp You are still giving me work!😡 Why not look inwards and check if order was indeed delivered? And tell the software geeks and nerds that there is a problem with conflicting messages? Learn from failures guys! That's what I learnt from @awscloud

• 
  The Mediocre Inquisitor (@MediocreInqv2) reported 32 minutes ago

  @OpenAIDevs @awscloud I’m trying to buy a ChatGPT account on my work email and it’s not allowing me to. Will you be able to fix these issues? M trying to pay you

• 
  Jaimin Vaghani (@jaiminvaghani) reported 32 minutes ago

  @AWSSupport 5+ days, Case 178738643800497. Production down, customers impacted. Same scripted answer daily: no ETA, no updates, just "check back in a couple of hours." This needs real escalation. Please have someone with authority look at this.

• 
  banhchung (@banhchugxanh) reported 36 minutes ago

  @POTATOCHEAPGAM1 @trythreews @awscloud i'm so down for cloud gaming, but 5gb internet feels like a stretch

• 
  ✨Neil Blumenthal (@MrKryptonBTC) reported 38 minutes ago

  @AWSSupport So you guys wont fix my issue anymore? Ghosting me? 7days gone? Dont say weekend or bla bla. Stop wasting people's time

• 
  Harshil Mathur (@harshilmathur) reported 39 minutes ago

  4 billion payments. 3 trillion data points. One model trained on all of it. Meet @Razorpay Vulcan - India’s first transformer-based AI foundation model for payments. Built, trained and hosted in India, in partnership with @nvidia and @awscloud. Until now, every payments problem was solved separately: routing, fraud, risk, personalisation and more. We asked: What if one model could understand how money moves? And like LLMs are trained on text to understand language, Vulcan is trained on payments to understand how money moves. Already running in beta across 51,000+ businesses, Vulcan is delivering: - 8–10% improvement in payment success rates - the ultimate measure of whether a payment simply works. - 8x more international card fraud detected. - 5x more fraudulent or disputed transactions identified. - 1–2 lakh more purchases completed every month through better checkout personalisation. And we’re just getting started. The best part? Every payment Vulcan sees makes the next one smarter. We’ve spent years building the infrastructure that moves money for India. Now, we’re building the intelligence that understands and improves it. 🔥

• 
  Zenwatts 🇺🇸 (@BullCall101) reported 41 minutes ago

  @awscloud Not my problem. Maybe sell a yacht or two and fix it yourself.

• 
  Jonny Castles (@jonny_castles) reported 45 minutes ago

  Not seeing much on here, but seems like a massive outage across platforms? Looks like all AWS linked? @awscloud

• 
  Andrii Bidochko 🦉 (@andriibidochko) reported 47 minutes ago

  The Missing Primitive for Autonomous AI: Bounded Agent Payments 💳🤖 For the past two years, autonomous agent loops (like @OpenClaw, Hermes, or custom agent harnesses) have been missing a critical infrastructure piece: the ability to transact on demand without a human in the loop. When an agent hits a paywalled research endpoint, a paid search API, or an MCP server mid-execution, the entire loop freezes. Up until now, your options were: 1. Hardcode expensive subscription API keys upfront. 2. Freeze execution and wait for a human to manually pay. @awscloud and the OpenClaw Foundation just published a blueprint solving this via Amazon Bedrock AgentCore Payments and the ⁠#x402⁠ protocol. Here is how it works, why it matters, and the primary architecture use cases:

• 
  Rohit Dhawan (@rohitdhawan26) reported 50 minutes ago

  @AWSSupport @awscloud I send a DM on 17th july with same issue but no one responded to that.

• 
  Mohammed Nafees (@mnafees) reported 51 minutes ago

  yo @awscloud seems like a broken cert chain from your side

• 
  Nachman Mostofsky ✡︎🇺🇸 (@Mostofsky) reported 55 minutes ago

  @awscloud I signed up w/ new account to get @AWS_Gov. Got usual error. Created ticket. At about 3pm. Just got my phone call. At 11:30. AT NIGHT! To then get a message while on hold that there was an error, that a tech was assigned to case & would call me back. C'mon!

• 
  Rami (@KingRomstar) reported 55 minutes ago

  @awscloud your multisession login doesn't even work right. I have to logout of one account and into another everytime I want to swap environments.

• 
  Quoc Huy (@q_huy_ngo) reported 59 minutes ago

  @Cloudflare @awscloud mine transacted with Cloudflare about 700M times because of a broken DO alarm 🥲 no users, just a dev app, then a $655.83 bill. i fixed it and opened case 02252354 a month ago. still no billing decision and now i’m downgraded. can someone pls help? i really can’t afford this

• 
  𝙵𝚊𝚒𝚣𝚎𝚕 𝙿𝚊𝚝𝚎𝚕 ⚡️ (@FaizelPatel143) reported 60 minutes ago

  “AI will solve real problems, for the continent.” #AWSSummit2026 @awscloud

• 
  Aqib Ansari (@Aqib_Ansari_) reported 1 hour ago

  @AWSSupport Hey @AWSSupport any update on this? 8 Aug 2026: Issue opened 13 Aug 2026: Issue escalated to specialized team 18 Aug 2026: Still being investigated. Its 21 Aug 2026 now still no resolution or substantive update. Nearly 2 weeks for a service-access issue is frustrating experience

• 
  Brandon S (@BSaarX) reported 1 hour ago

  @Gabby_Hoffman @awscloud Next you will say let them eat cake. 2024 was about mortgage rates getting lower and affordability. Now we see it was about crypto, AI and pushing data centers. What a let down