Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (52%)
• Errors (29%)
• Sign in (19%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Kyiv	Sign in	10 days ago
Chennai	Website Down	13 days ago
Point Pleasant Beach	Website Down	18 days ago
Little Rock	Errors	21 days ago
Atlanta	Website Down	21 days ago
Clearwater	Website Down	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported 4 minutes ago

  I’m using @anthropic opus 4.8. With @awscloud Kiro. I have rules in my README that say only use Bash. But it ignored my instructions and said sorry I used Python after using a lot of tokens to do something I didn’t want it to do. I feel like I should get those tokens refunded: this is the kind of thing that unexpectedly wastes money and time and tokens unnecessarily. I can’t make the instructions any clearer. Stuff like that is so annoying. But I’m still writing code way faster. The problem is I got a $20 plan and used it up in a few hours. I tried switching back to 4.6 but seemed like the same results for code written. It’s like everything got more expensive after the new model showed up. Or maybe I really was just making that big of a change. I had to just up the subscription to $40. I’ve already spent a bunch of money on other subscriptions and got incorrectly billed $200 in tokens I couldn’t use this month (working on getting that refunded). So you can do the math. $40 per day x 31 = $1240. But people are using multiple agents. I could spin up an army of agents to write code for me if it didn’t cost so much. Who is going to win this game? As a single developer I’m seeking ways to reduce token usage (or whatever the billing metric is) and mistakes by agents like this one feel so unfair. It clearly was not what I asked for. Whether I fix it or the agent notices its mistake after the fact and fixes it without telling me it’s still going to cost the same. Bottom line is that I can produce a lot but it also costs me a lot and so far I haven’t found a way around that besides writing deterministic code. I have to get the thing built I want to make me money before I spend it all on AI tokens. But right now the agent is making mistakes and getting stuck on things I’m doing that I guess are unique and the agent hasn’t seen too much before. It writes code and can’t figure out what it did wrong, AWS shared networking with VPC endpoints and organizations delegated admins and such I’m getting around that (without giving up full access to my cloud account) by creating verification queries and code but then the agent doesn’t follow the existing file structure and uses the wrong language without at least asking…*sigh* Also it seems like the verification code is burning tokens like a wildfire out of control. Not sure how this is going to work out. I hope there’s not some issue like someone else siphoning off tokens behind the scenes or some other weird problem like the previous nerf issue.

• 
  Mashood tried Ops (@fromcodetocloud) reported 4 minutes ago

  🤯AWS S3 Outage (2017) : In 2017, a routine maintenance task inside AWS turned into one of the most famous outages in cloud computing history. An engineer working on Amazon S3 executed a command with an incorrect parameter, causing more servers to be removed from service than intended. What followed was a chain reaction that affected thousands of websites and applications across the internet. The outage lasted around 4 hours, but the impact was far bigger than the downtime itself. Companies suddenly realized that services they considered independent were actually relying on the same underlying cloud infrastructure. Slack, Trello, Quora, and countless others experienced disruptions because a critical dependency had failed. The most interesting part? The incident wasn’t caused by hackers, hardware failures, or a sophisticated cyberattack. It was caused by a routine operational task performed by a human.

• 
  Abhijit Tripathy (@AbhijitTripat13) reported 6 minutes ago

  @AWSSupport @AWSSupport , when will they become agailable ? Its close to 14 hours now. 7 days and 14 hours ? This is what it takes to address an issue ?

• 
  Arroiss (@arroiss12) reported 7 minutes ago

  @felipestscosta @AWSSupport I'm having the same problem and AWS isn't giving me a proper response. I'm losing a lot of money because my services stopped without prior notice. @AWSSupport

• 
  Tofu (@tofujson) reported 19 minutes ago

  @AWSSupport No, it's a problem you need to solve, you know there is, you've already received feedback and reports.

• 
  akash (@akashtattva) reported 20 minutes ago

  i wonder whether anyone has ever mapped amazon AWS server costs to specific product feature improvements. because this kind of accounting framework being applied ai spend seems intuitively wrong to me.

• 
  Radu ⳩ XiXi ☦️ ☸️ ☯️ ⚡️ ⭐️⭐️ (@LizardWizardBTC) reported 22 minutes ago

  @BrenBuilds @awscloud The main problem Big Tech companies face is how to not break millions of customers. They already have distribution pipelines and getting an MVP out fast has never been a problem for them. That’s a startup problem, not an Amazon problem.

• 
  Eduard Lugo (@eduardlh) reported 23 minutes ago

  @AWSSupport Hi @AWSSupport, 🚨URGENT: Is there anything else I can do to expedite this process? A phone number I can call, or an email address? My business has been down for 48 hours. Please advise.

• 
  Jeff Grigg (@JeffGrigg1) reported 24 minutes ago

  @2fast2feeless @AlerixCodes @awscloud But also, you're 100% responsible for *FIXING* all the problems it creates, too! 😱

• 
  Sentinet Radar (@Sentient_Radar) reported 25 minutes ago

  @awscloud Unvetted Slop will slow you down, make you crash and eventually compromise your data.

• 
  Ankur Shinde (@ankurshn) reported 26 minutes ago

  I went to the @awscloud in Mumbai yesterday. I'd been once before, and the reason I go is simple: AWS is the largest cloud player, and I want to see where the industry is actually heading and not where the blog posts say it is. I'll be honest about how the day started. Registered attendees were not let in until 1:30 PM. I reached by 11 after a train delay, planning to walk the AWS Village first. Instead I stood outside for two hours in 45°C heat. I wasn't alone - a sponsor next to me had flown in from the US and told the guard he'd paid $50,000 to be there. Didn't matter. The guard was honest and only following orders, so I don't blame him; the problem sat higher up. A few presenters gave up and left for other work, so the schedule on the site stopped matching reality. Once I got in, I was deliberate about where I spent the time. I went straight to the AWS for Financial Services booth - my first time there, and I'd planned for it. I saw the merchant onboarding flow, loan processing that runs in about three seconds once you upload your documents, and how customer-interaction data gets fed back to sharpen their recommendation models. This is the part of finance I actually care about. Then the Anthropic session, which was the one I came for. Three things stuck with me. // India is the second-largest country using Claude Code, behind only the US. Given that we produce most of the world's software engineers, the size of the gap that's still open says more about the opportunity than anything else I heard that day. // Business and finance was barely 2–3% of all usage, far behind computer and mathematical work. I walked in expecting that number to be high. It wasn't, and that surprised me more than any of the headline stats. // And the point I keep coming back to: agents are designed to ask for help on purpose. We say we want full autonomy, but the engineering choice to make an agent stop and request human context is exactly what makes it usable. I hadn't thought in that way before. Three things speaker (Sorry Idk the name :) said to act on: • Pick the boundary problem, • Invest in context and capability, • Start where you are - you don't need to reinvent anything. One last thing, nothing to do with the summit. On the train back to Nashik, a senior from my college got on one station after me - he's interning in Mumbai and was also heading home. Completely by chance, same train, same destination. Small world.

• 
  Jimmy Z (@Xiaozhu9110) reported 27 minutes ago

  @chainlink @amazon @awscloud AWS listing solves the biggest adoption problem — developers can now plug into Chainlink without touching crypto tokenomics. Smart move making this just another API in their existing stack.

• 
  Jason Sulano (@jmoney42777) reported 27 minutes ago

  @amazon @awscloud Run over my mailbox and drag this issue out for months with no resolution. Thanks Debashree Bose

• 
  ich (@itsimeagain) reported 28 minutes ago

  @sundarpichai @sundarpichai A developer’s workflow isn’t linear. Ditch the €220 rigid barrier for the Ultra. Give us a $215/mo base + $50 rolling top-ups as collateral, rent NVL72/Rubin racks from @AWSCloud to fix capacity, and let us pay for real inference. Listen to the pros. 🚀 #GoogleAI

• 
  عبدالله (@oSkyUpo) reported 28 minutes ago

  @awscloud Middle East FC 26 Pro Clubs players are being routed to EU servers instead of Bahrain/UAE servers, causing high ping and delay. The issue is widespread across Gulf players. Please investigate.

• 
  Abomination (@Abomination81) reported 28 minutes ago

  @paulonoldin Ahh there is a huge problem. get an amazon aws in ireland, its like 5-10 a month usd. It will massively improve it

• 
  Hailo Berto, yê Elî (@hailo_berto_9) reported 30 minutes ago

  @AWSSupport I did add a new credit card, but I cannot do payment! this is the issue!! this is not very helpful!

• 
  Harald Jezek (@RealHaraldJezek) reported 31 minutes ago

  @AWSSupport It's really frustrating. No matter how I get in touch with you people, there is no attention to my problem. This issue is now going on for already 5 days and there is ZERO response.

• 
  Conor O'Neill (@conoro) reported 31 minutes ago

  @AWSSupport @AWSAI Attempting to use the new Gemma 4 in eu-central-1 via Curl. New error I've never seen before. "error":{"code":"access_denied","message":"Berm is not enabled for this account" What's Berm? model: google.gemma-4-26b-a4b

• 
  Hershal Rao (@Hershal0_0) reported 34 minutes ago

  @awscloud finally, i can keep my embarrassing "fix later" comments strictly internal.

• 
  AbendStarr (@AbendStarr) reported 43 minutes ago

  @IAGovernor @awscloud @Cognizant Just out of curiosity will the citizens of Iowa have their taxes go down bc of these "savings"?

• 
  Ani (@nomad_on_run) reported 45 minutes ago

  @awscloud my ticket is open for more than 24hrs and nobody is yet assigned. I understand there is no SLA for basic support, but need assistance as i’m getting quota error even for a basic machine setup with 2 vCPUs

• 
  Tejas Korde (@imTkorde) reported 49 minutes ago

  @AWSSupport @AWSstartups @AWSSupport It’s been over 13 days and I still don’t have access to my AWS account. The issue remains unresolved and now I’m about to lose my account and credits too. Really disappointed with how this was handled.

• 
  Astra (@0xAstra) reported 49 minutes ago

  @awscloud AWS is honestly a massive disappointment. You sign up, then discover basic customer support is locked behind a paid plan. Isn’t support supposed to be the most basic part of a cloud service? I didn’t pay for premium support, so a simple SES email permission request has been ignored for three days. I genuinely don’t understand how this is the world’s No.1 cloud provider. This experience is terrible.

• 
  MISTER introvert ✊ (@sardarshankar4) reported 56 minutes ago

  I’m trying to sign up for an @awscloud Partner account through my employer as a blind user. The signup flow includes an audio CAPTCHA option, but the audio never plays. I tested multiple CAPTCHAs and multiple systems with the same result. What makes this especially frustrating is that AWS support itself requires an AWS account login — which inaccessible onboarding prevents me from creating in the first place. Accessibility cannot stop at the presence of a feature. The accessible alternative must actually function. @AWSCloud (@AWSSupport please investigate this.

• 
  AntDracula (@ant_dracula) reported 59 minutes ago

  @leeman24 @GyuMusang56418 @awscloud They don’t need sloppers. They need people with deep knowledge of their products, not slop cannons taking down entire regions. They laid those people off and now it’s an outage every other week, with worse support.

• 
  Ordo Amoris ⛪️ 👩‍❤️‍👨👶👧🇺🇸🌎 (@OrdoAmorisVerus) reported 59 minutes ago

  @IAGovernor @awscloud @Cognizant This is a really bad decision. Indians only hire other Indians. You’ve put 200 Iowans out of work and given those jobs to H1b holders. Bad, bad move. Fix it.

• 
  Piyush (@iPiyushKashyap) reported 1 hour ago

  @awscloud Interesting take from the same company that built Kiro. Either AI-generated code is useful enough to invest millions in, or it slows teams down. Pick a lane.

• 
  wokler (@wokler_) reported 1 hour ago

  @awscloud It only took your servers doing down 3x as often to figure it out. good job.

• 
  saura (@its_saurbh) reported 1 hour ago

  @awscloud finally a sane take, after AI decided the best way to fix an issue is to "delete and recreate" live production environment