Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (60%)
• Sign in (20%)
• Errors (20%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Boca da Mata	Errors	10 days ago
Township of Evan	Website Down	25 days ago
New York City	Website Down	27 days ago
Ciudad Jardín	Website Down	2 months ago
Kyiv	Sign in	3 months ago
Chennai	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian Porter (@kbporter) reported 38 seconds ago

  @amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!

• 
  Catalin C (@CatalinC_Uk) reported 2 minutes ago

  @awscloud AI bot traffic’s surge forces a tough choice: lock it down or risk diluted engagement.

• 
  John Darin Holloway (@bofkentucky) reported 3 minutes ago

  @QuinnyPig @awscloud Hopefully better than the "new" broken elastic beanstalk console experience.

• 
  Prateek Gupta (@p_valuee) reported 3 minutes ago

  AWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?

• 
  Arian van Putten (@ProgrammerDude) reported 8 minutes ago

  @QuinnyPig @awscloud Are they gonna fix that IAM identity center stored passkeys on a domain that is shared between aws orgs and accounts so I keep locking myself out of orgs when updating one?

• 
  MrWho (@Mrwho23) reported 10 minutes ago

  @AWSSupport I create a case for your support and till now waiting for the reply My whole system and company is waiting for your support, but you are so slow

• 
  Nachman Mostofsky ✡︎🇺🇸 (@Mostofsky) reported 10 minutes ago

  @awscloud I signed up w/ new account to get @AWS_Gov. Got usual error. Created ticket. At about 3pm. Just got my phone call. At 11:30. AT NIGHT! To then get a message while on hold that there was an error, that a tech was assigned to case & would call me back. C'mon!

• 
  Keith (@happy_keith) reported 11 minutes ago

  @amazon @awscloud @AmazonUK What does it take to get you to respond to a serious problem DO NOT tell me to go to customers services AI as it is incapable of responding to the issue This is a complete farce !!!!!!

• 
  🦋Kieran🦋 💻 (@sir_divs_alot) reported 15 minutes ago

  🚨 @AWSSupport I've been unable to create a Kiro subscription for 2+ weeks, getting error"account is not authorized to make this call." I have an active account, valid billing, and correct IAM Identity Center Organization instance setup. Case #178567212700620 escalate urgently.

• 
  Art Vandelay (@john15489) reported 17 minutes ago

  @amazon @awscloud @nvidia I need an actual customer service phone number so I can actually speak to a ******* rep regarding 4 orders now. Your email help system is broken.

• 
  Haresh Kukkreja (@HandbrakeHarry) reported 18 minutes ago

  @amazonIN @awscloud Your app seems to be down. Unable to contact Customer Support

• 
  Harikrishna KP (@harikp2002) reported 21 minutes ago

  @AWSSupport Two days into migrating to AWS and both new accounts I created are locked out of every single service. S3, EC2, Lambda, DynamoDB, all of it. The accounts show as ACTIVE. Support confirmed it needs a manual fix from an internal team, then went quiet for 28 hours. Three open cases, one phone call, still completely blocked. Sitting on AWS credits I literally cannot spend. Do better please!

• 
  M (@mdw864) reported 21 minutes ago

  @AWSSupport Either that or ask me to login, which I keep telling you I cannot login. It has nothing to do with 2FA. That is not the issue.

• 
  Arian van Putten (@ProgrammerDude) reported 22 minutes ago

  @QuinnyPig @awscloud Are they gonna fix logging me out and then redirecting to the root console login? Are they gonna fix having links shareable and login to the right account? **** is such a **** show idk why I even cope

• 
  Yuliyan Tsvetkov (@yuli_tsvetkov) reported 22 minutes ago

  @per_arneng @awscloud That's the control plane handshake, not Terraform being slow. Don't put cluster create on the incident path. Keep a warm spare per env.

• 
  Jaimin Vaghani (@jaiminvaghani) reported 31 minutes ago

  @AWSSupport 5+ days, Case 178738643800497. Production down, customers impacted. Same scripted answer daily: no ETA, no updates, just "check back in a couple of hours." This needs real escalation. Please have someone with authority look at this.

• 
  Ricci Research (@ricci_nov) reported 32 minutes ago

  @nvidia @awscloud The buried detail is "Vera CPU server" — NVIDIA hand-delivering an ARM CPU to the company that built Graviton to escape CPU vendors. The GPU is the ticket; the CPU is the trojan horse into the one socket AWS thought it had reclaimed.

• 
  Yuyun Francis (@FrancisYuyun) reported 32 minutes ago

  @AWSSupport case ID (178590975600210) "account activation blocked 2+ weeks by Error 880104, case escalated internally Aug 5, no update since."

• 
  jd42 (@jdonovan42) reported 34 minutes ago

  @DarioCpx Pls recalculate considering the massive clouds the AI revs sit on. Each $1 in AI attaches $1.5-2.5X attached cloud biz and your down to 30-45% of revs. Then as open wgt models gain apply the 100% revenue retention vs. 60% on frontier and look at EBITDA % from frontier is 10-15% max. But nice try ;) No doubt Anthropic and OpenAI both stimulate demand for Amazon AWS. It creates 2x the cloud biz than it does the direct AI biz. So why not count the full picture of things vs just the #'s that fit one narrative.

• 
  Zenwatts 🇺🇸 (@BullCall101) reported 43 minutes ago

  @awscloud Not my problem. Maybe sell a yacht or two and fix it yourself.

• 
  TeeBeeCTO (@TeeBeeCTO) reported 43 minutes ago

  Setting up a new AWS account @awscloud … and get non stop errors on set up. Looks like their vibe coding dystopia worked… were all going to die because SkyNet will have error pages that end up giving us all death by error page. Amazing work… @JeffBezos !!

• 
  Somers (@jake__somers) reported 43 minutes ago

  AWS keeps charging me 1000x what it should be for inference I try to use the new "generally available" Grok 4.6 Prompt caching doesn't work at all I spend $1.9 worth of inference testing caching I see my AWS bill is now $3400 This was an issue months ago as well. @AWSSupport

• 
  Corey Quinn (@QuinnyPig) reported 44 minutes ago

  Kinda funny that nobody's even making observations like this about @awscloud, if you want to go a level deeper down the irrelevance well.

• 
  Nilesh (@nile3h) reported 45 minutes ago

  Reached out to @awscloud team yesterday related to billing issues wrt AWS partners, no replies Can anyone help?

• 
  Ivan Toma (@FounderRAVERK) reported 48 minutes ago

  @awscloud @Google @Microsoft The water problem is only going to get bigger. We already have technology that can help data centers produce their own cooling water from the sea. Let’s solve this together.

• 
  Dhananjay (@DhananjayKhark2) reported 48 minutes ago

  @AWSSupport Case open since Aug 13 — 15 days, no fix! AWS Glue blocked with AccessDeniedException (account-level) in ap-south-1. NOT an IAM issue. Needs backend account verification sync. Case: 178661799100381 Please escalate! 🙏 #AWS #AWSGlue @awscloud @AWSCloudIndia

• 
  M (@mdw864) reported 50 minutes ago

  @AWSSupport Five months of broken links & blocked support channels is unacceptable. You have more cut off core business services because you have refused to provide a person with disabilities a way to tell you that you are over billing me. Escalate to a senior rep to fix this before 9am cst

• 
  Quoc Huy (@q_huy_ngo) reported 54 minutes ago

  @Cloudflare @awscloud mine transacted with Cloudflare about 700M times because of a broken DO alarm 🥲 no users, just a dev app, then a $655.83 bill. i fixed it and opened case 02252354 a month ago. still no billing decision and now i’m downgraded. can someone pls help? i really can’t afford this

• 
  Graham Christensen (@grhmc) reported 55 minutes ago

  @apparentorder @QuinnyPig @awscloud I'm sure they'll fix it after they're done at the discotheque

• 
  masaki (@silenthill_x) reported 58 minutes ago

  @AWSSupport Could someone please take a look at my support case? I opened a case 6 days ago because my RDS Reserved Instance is showing "Payment failed", but the case is still unassigned. The automated AWS Support response confirmed that my account is in good standing, my payment method is valid, and my invoices are fully paid. It also indicated that this appears to be a reservation processing issue rather than a payment issue. I've tried both Phone and Chat but haven't been able to reach an associate. Could you please help me get this case assigned? I can provide the Case ID via DM.