Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (80%)
• Sign in (10%)
• Errors (10%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Website Down	20 hours ago
Ciudad Jardín	Website Down	26 days ago
Kyiv	Sign in	2 months ago
Chennai	Website Down	2 months ago
Point Pleasant Beach	Website Down	2 months ago
Little Rock	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M (@mdw864) reported 45 seconds ago

  @AWSSupport Five months of broken links & blocked support channels is unacceptable. You have more cut off core business services because you have refused to provide a person with disabilities a way to tell you that you are over billing me. Escalate to a senior rep to fix this before 9am cst

• 
  deibeat (@deibeat_13) reported 2 minutes ago

  @AWSSupport I did the same exactly, and really panicked when I saw that, thought someone got access or something. Tried to contact billing support, removed s3 bucket, turned off a personal website using it, asked Claude for guidance until I finally found it was a global issue…

• 
  Gabe Fletcher (@gabefletcher) reported 7 minutes ago

  @marcelocantos @awscloud bro... touch some ******* grass. OF COURSE IT WAS AN ERROR. WHO REALLY THINKS THEY LOOK AT THEIR AWS BILL FOR A TRILLION DOLLARS AND SAYS "OH THATS DEFINITELY REAL" stop. go **** off to some VPS's or some ****.

• 
  GettingMyGlitchOff (@GettingMyGlitch) reported 9 minutes ago

  @AWSSupport Yeah its just getting automated responses to everyone saying "Your account will not be re-opened. We regret that we have not been able to address your concerns to your satisfaction." so can you send the mturk team a message to review the error since its more then just me its

• 
  GamerUP (@GamerUPGaming) reported 11 minutes ago

  @TheRavenHelm man... are you detective seeds right? this is a new profile name ? whatever.. the "digital only direction" was announced more than 3 weeks ago.. not last week.. PSN servers are hosted by Amazon AWS, and amazon AWS had some disruptions today, they already solved the issue.

• 
  Dawid Pura (@puradawid) reported 11 minutes ago

  @AWSSupport @awscloud Please, before you will do anything else, can you just deploy a warning on cost explorer that those figures are inaccurate and there is an undergoing investigation? People seeing this can get into very big trouble because of fear, other emotions...

• 
  JoeFromSJersey (@JoeFromSJersey) reported 16 minutes ago

  @AWSSupport Good morning folks, I appreciate the help getting things working for me yesterday as I was able to use Kiro! I'm not unable to upgrade from free tier though and get an error that says unable to upgrade. I've a case for that too and was hoping you could also get eyes on that.

• 
  Zenwatts 🇺🇸 (@BullCall101) reported 17 minutes ago

  @awscloud Not my problem. Maybe sell a yacht or two and fix it yourself.

• 
  Prof. D. Kumar (@DrDKumar_NRI) reported 18 minutes ago

  @AmazonHelp @amazonIN @awscloud Amazon pay UPI is blocked and can not verify device while other UPIs r working on porting the number. Been 03 days and the issue is still not resolved. LOOK INTO TICKET # V2289236874 and resolve at its earliest. Already cleared data, reboot!

• 
  PositiveVibes (@KPTheFighter) reported 19 minutes ago

  @awscloud @AWS You guys almost gave me heart attack today morning. When saw the email from you with billing about $192 million, I got shaken up, frozen. Logged into dashboard , and saw same amount. Imagine what would have been the state of mind. This is not done!! Mistakes do happen, being in tech industry, I do understand that. But once you recognised that mistake, you did not have courtesy to send an email to all users asking not to Panic. That is not acceptable. Before one could reach to support page, his soul would leave the body. Immediately you should have put a banner on dashboard reporting about the potential issue and could have sent a next communication to users informing them. You didn’t do anything of that sort and left users in panicked state. This is so unprofessional. Really disappointed!!! You would have been responsible if anything tragic happened to me today just because of your negligence. A communication asking users to ignore the faulty email was due. You didn’t do that. Shameful!! #awsbilling #aws

• 
  Joy | 🔥 (@JoyKingdomx) reported 19 minutes ago

  As we all know, cloud outages are not a new topic here. But what is changed is how many products now depend on the same infrastructure. A few years ago, an AWS outage mostly affected AWS customers. Where today one infrastructure issue can ripple across AI apps, APIs, developer tools, streaming platforms and payment services. That is the downside of concentration. We have seen @awscloud outages impact millions. We have also seen @OpenAI outages pause production apps because entire inference pipelines depended on a single provider. It is not the outage that matters - it is the dependency behind it. That is the reason why decentralized compute makes sense. Instead of relying on a single cloud or region, @ionet distributes compute across a global network of GPUs in 138+ countries. No infrastructure is immune to failure, the goal is to ensure one failure does not become everyone's failure.

• 
  🔥 PHOENIXX🔥 (@AIPulse0) reported 21 minutes ago

  AMAZON AWS PAYS $127K/MO FOR CLOUD COMPUTING. SERGEY BOUGHT CHEAP SERVER RACK + CLAUDE AI. MAKES $318K Pause at 0:11 — rack with 40+ servers. Every indicator glows green. This is local computing. Zero latency. Zero cloud bills. Sergey, 35, Ukraine. Was AWS architect, $7,200/month. Understands: companies pay Amazon millions, but they can do same calculations locally. Bought used server rack for $4,800. Installed Claude AI for local processing. 78 companies pay $4,077/month each instead of $12K on AWS. Amazon offered $4,200,000. Sergey said: "You profit from dependency. I profit from freedom." Why — in video.

• 
  Santhosh (@santhoshv) reported 21 minutes ago

  @PinokioSystem @AWSSupport But again health dashboard says forcast, but usage itself showing.. how come this is not explained correctly. Another point is it's the billing and money not any service down, so billing page itself could have add some alert

• 
  Erin (@erinEncoded) reported 25 minutes ago

  @awscloud This is tone deaf. It wasn’t funny. It was upsetting. It reduced my trust in your systems, testing, and ability to roll back critical errors. I didn’t laugh. Why are you?

• 
  Kish_lloyd (@kish_lloyd) reported 29 minutes ago

  @AWSSupport Why does this feel like a stage for subscriptions hikes on other hosting providers. Previously human error was deemed the highest risk for error but if humans made AI 🤔

• 
  Ryan Varghese Mathew (@RyanVarghese14) reported 34 minutes ago

  Hi @awscloud @AWS I am currently facing issues from regarding certain payments. And despite incessantly reaching out on the support team and the email, I have been charged and there has been no formal support extended. I know you guys can do better than this.

• 
  Edward Donner (@edwarddonner) reported 37 minutes ago

  @okko @awscloud @AWSSupport That's why it's opt in. Netflix would likely not opt in and be fine with the risk. You could join them if you wish. I would prefer to face an outage if AWS has another billing disaster than have unbounded exposure.

• 
  AntDracula (@ant_dracula) reported 43 minutes ago

  @kankerhoerrrrrr @marcelocantos @awscloud And you had no response for "what's the alternative to shutting down services, just pay the bill?" Maybe you really are an AI bot instead of a retard.

• 
  Matt Teixeira (@matt_teeixeira) reported 44 minutes ago

  @priyansh_ptl18 @awscloud @AWSSupport Error I'm sure?

• 
  Aaron Spiel 📣 (@SpielAaron) reported 44 minutes ago

  @AWSSupport It's not estimated. To quote the horrific emails you're sending people: "The month actual cost associated with this...". And yes, maybe it's easier to laugh and realise it's an error when you're potentially being billed $1,000,000,000. But when it's $80K, it feels scarily real.

• 
  Marek Serafin (@stoprocent) reported 46 minutes ago

  @DerDerDaIst @AWSSupport After they fix it, I'm setting up deny all policy.

• 
  AntDracula (@ant_dracula) reported 48 minutes ago

  @ngriffin_uk @perezcarreno @awscloud You never built anything of consequence, ever. This could have set off circuit breakers where people would automatically shut down and nuke services when a bill gets out of control because AWS themselves doesn’t have a spend cap. Lower your tone.

• 
  Erin (@erinEncoded) reported 51 minutes ago

  @AWSSupport No follow up email sent to users to let us know not to panic after we got threshold emails. I was sick this morning and lost hours of productivity. Terrible, truly terrible, customer service. As soon as I see my account go back to 0, I’m moving to Azure.

• 
  Open_ERV (@open_erv) reported 51 minutes ago

  Unfortunately although they appear to be awesome people BrambleCFD is turning out to not be that hot. The main problem is the relationships/what they do of all the different settings is ridiculously opaque. There is no documentation. Their solution is to try to explain things in a video call, and if you need help, you ask for it, which it takes a week or more to get any kind of answer from an actual human, not because they are doing anything wrong but that's just not a good system. It's a long long way from the useability of simscale. I did however uncover an option that might be reasonably good, which is a virtual machine that I pay for the core-hours on. In many ways this is better. I can work directly with openFOAM and one of the front ends on a high powered linux computer with hundreds of gigs of ram and 96 high powered cores, and still only pay for what I use, theoretically. The openFOAM foundation has a system worked out ad directly offers the service, unfortunately they in turn use the amazon AWS or the microsoft Azure system, but what can you do. There are other companies that do similar things, but they probably aren't as well done as the one from the actual foundation. I think I'll try that one first. Having an AI in a harness on the machine is probably going to be indispensable, but I'll be using it primarily as a learning tool rather than asking it to do everything for me. I have been able to set up CowAgent, which is kind of basic but seems to work ok, with DeepSeek. A "harness" allows the AI to run commands on your computer and read the output automatically, as well as the other things web chat stuff can do. Secondly, it can store information in files and run the AI in a loop, doing many inferences one after the other, thus getting far more done than a web chat can (actually they might do something similar now IDK but they don't seem to).

• 
  Kishan (@Kishan200615) reported 52 minutes ago

  @AWSSupport Please help resolve this issue as soon as possible, as I urgently need my AWS Associate certification. If you need any additional information, please contact me. Thank you.

• 
  Adam Peterson (@_adam_here_) reported 54 minutes ago

  is @AWSSupport down?

• 
  David G (@MohandesDavid) reported 56 minutes ago

  @thewebbie @awscloud Rounding error, obviously....

• 
  Maciej Wilczyński (@wilczynski24) reported 56 minutes ago

  @opsolutehq @awscloud Otherwise, I believe it's not fully viable for full-range products. Example of Lovable: they have hundreds of potential use cases. That's where they are on credit-based systems rather than outcome-based systems, because you can't narrow down the overall cafeteria of use cases.

• 
  D (@D8118199174282) reported 58 minutes ago

  @AWSSupport Will the affected accounts be compensated for this issue?

• 
  Daniël (@dvtoever) reported 59 minutes ago

  @marcelocantos @awscloud Totally agree. I my took hours for the stress to leave my body. I tought i was hacked and my services were abused. They didnt bother to take down the billing page temporarily with a warning or sent a follow up mail pointing out this bug.I am going to close down my account as well