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Amazon Web Services status: access issues and outage reports

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Full Outage Map

Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

  • 71% Website Down (71%)
  • 14% Sign in (14%)
  • 14% Errors (14%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

CityProblem TypeReport Time
Boca da Mata Errors 1 day ago
Township of Evan Website Down 16 days ago
New York City Website Down 19 days ago
Ciudad Jardín Website Down 1 month ago
Kyiv Sign in 3 months ago
Chennai Website Down 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • FipeRojas
    Felipe Rojas (@FipeRojas) reported

    @AWSSupport as root admin of a management account in Chile, your system failed to issue our statutory VAT invoice despite our tax settings were configurated according to your mails and RUT verified since june 2. Already 4 open cases without answer. ID 178524912400362

  • mailbox28564784
    mail box (@mailbox28564784) reported

    @amazonIN @amazon @awscloud But in my personal experience, this response has never led to a real solution. They keep asking for the same details again and again, yet my issue remains unresolved. My ₹1,400 refund is still pending, and I have neither received a replacement nor-2

  • umitkaanusta
    Ümit Kaan Usta (@umitkaanusta) reported

    @AWSSupport I keep getting errors across the AWS Console where components or resource lists fail to load, showing messages like “An error occurred calling the API: describeAddresses.” Reloading sometimes fixes it temporarily. can you help? It's mostly on EC2 related stuff. us-east-1

  • clement___10
    Clem ent (@clement___10) reported

    Self hosting your email server is something that Is very tricky and I still can't grasp till today. The craziest part is not the setup but managing the email server reputation. I rather pay @Cloudflare or @awscloud.

  • QuinnyPig
    Corey Quinn (@QuinnyPig) reported

    Kinda funny that nobody's even making observations like this about @awscloud, if you want to go a level deeper down the irrelevance well.

  • WhoaNowNelly
    ErinE (@WhoaNowNelly) reported

    @DRiceHockey @WNBA @awscloud Same applies to all their stats. Their PRA is gonna go down too. That's the nature of injuries. Makes it harder for the individual, but does not increase the difficulty of the actual shot itself.

  • SiddarthaDevops
    Siddartha DevOps (@SiddarthaDevops) reported

    @AWSSupport link is not working

  • Hikari_644
    ゆーー𓂀🦊京のそちこち(暑いので液化した🫠) (@Hikari_644) reported

    @ishanxtwt Simply DNS server problem never take down an entire website. Except, like amazon AWS, are using domain and dynamic name resolve to working correctly between multiple servers and services.

  • samraysap
    Sam (@samraysap) reported

    @awscloud @Ankushk73325131 Not surprised that H1-B Amazon is highlighting a Non-American. And they wonder why a multi trillion dollar company is having errors like charging quadrillions of dollars to their users. Hire American

  • edwarddonner
    Edward Donner (@edwarddonner) reported

    @okko @awscloud @AWSSupport That's why it's opt in. Netflix would likely not opt in and be fine with the risk. You could join them if you wish. I would prefer to face an outage if AWS has another billing disaster than have unbounded exposure.

  • ssybb1988
    ShenYubao (@ssybb1988) reported

    @AWSSupport @awscloudAWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932

  • Bethco2257
    Pixi Dust (@Bethco2257) reported

    @FmrRepMTG @amazon @awscloud walk into any Amazon office building at Seattle HQ and South Lake Union Amazon Seattle offices and instantly you can see with your own eyes… nearly 80% of staff are HB1 visa holders!!!! So yes, we have a big problem.

  • silenthill_x
    masaki (@silenthill_x) reported

    @AWSSupport Could someone please take a look at my support case? I opened a case 6 days ago because my RDS Reserved Instance is showing "Payment failed", but the case is still unassigned. The automated AWS Support response confirmed that my account is in good standing, my payment method is valid, and my invoices are fully paid. It also indicated that this appears to be a reservation processing issue rather than a payment issue. I've tried both Phone and Chat but haven't been able to reach an associate. Could you please help me get this case assigned? I can provide the Case ID via DM.

  • jonny_castles
    Jonny Castles (@jonny_castles) reported

    Not seeing much on here, but seems like a massive outage across platforms? Looks like all AWS linked? @awscloud

  • mdw864
    M (@mdw864) reported

    @AWSSupport Tells me to login when I keep telling you I cannot login because I don’t have the capability to do so.

  • SwaroopH
    Swaroop Hegde (@SwaroopH) reported

    TIL: @awscloud has been racking up ipv4 charges on an old test instance of mine even though it uses dynamic IP. Just checked that their launch wizard deployed new instances with the same issue without warning 🤷

  • jcastillo4tx
    Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported

    @AWSSupport @AWSSupport @awscloud small business now facing issues with clients. Have provided all details and past 2hrs downtime on production server. Case 178699777500302 with Bill B. Also case 178555512600788, open since Aug 4, no response.

  • abskwdkr
    absk (@abskwdkr) reported

    My ec2 ssh logs in too slow and lags @AWSSupport

  • harshilmathur
    Harshil Mathur (@harshilmathur) reported

    4 billion payments. 3 trillion data points. One model trained on all of it. Meet @Razorpay Vulcan - India’s first transformer-based AI foundation model for payments. Built, trained and hosted in India, in partnership with @nvidia and @awscloud. Until now, every payments problem was solved separately: routing, fraud, risk, personalisation and more. We asked: What if one model could understand how money moves? And like LLMs are trained on text to understand language, Vulcan is trained on payments to understand how money moves. Already running in beta across 51,000+ businesses, Vulcan is delivering: - 8–10% improvement in payment success rates - the ultimate measure of whether a payment simply works. - 8x more international card fraud detected. - 5x more fraudulent or disputed transactions identified. - 1–2 lakh more purchases completed every month through better checkout personalisation. And we’re just getting started. The best part? Every payment Vulcan sees makes the next one smarter. We’ve spent years building the infrastructure that moves money for India. Now, we’re building the intelligence that understands and improves it. 🔥

  • kbporter
    Brian Porter (@kbporter) reported

    @amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!

  • Southclaws
    barney (@Southclaws) reported

    @jonny_castles @awscloud I am seeing this too, ECR and S3 in eu-west-1, lots of "service unavailable" errors

  • _virusbug_
    Ashutosh Dubey (@_virusbug_) reported

    @AWSSupport I’ve already emailed the AWS Receivables team but haven’t received a reply yet, it’s been 3 days now. The support engineer only advised me to contact them about this issue. @AWSSupport

  • OneShotCaller
    Matthew (@OneShotCaller) reported

    @ZZiata15569 @awscloud I have billing and budget alerts set up with AWS already. Main problem with a lot of tools I’ve used is too much noise in the alerts vs AWS option. Still, I think every AWS customer gets at least 1 surprise lol… part of initiation (onboarding?)

  • shri_shobhit
    Shobhit Shrivastava (@shri_shobhit) reported

    @adamr_1776 I left Amazon AWS around 2019. From what I recall it was something like issues dot Amazon dot com

  • mdw864
    M (@mdw864) reported

    @googlecloud @GoogleCloudTech do you accommodate customers with disabilities? In case we have problems and need to speak to you? I think I may have to switch to you because @awscloud has not provided accommodations for people with disabilities.

  • mnafees
    Mohammed Nafees (@mnafees) reported

    yo @awscloud seems like a broken cert chain from your side

  • bob80924
    Bob Tong (@bob80924) reported

    @Cloudflare @awscloud genuinely curious how tax/vat treatment works when your buyer is an anonymous agent wallet with no jurisdiction attached to it, feels like the accounting problem is way behind the payment rail problem right now

  • mrwcjoughin
    Matthew Joughin | 🏗️ Cross Platform Dev Tools (@mrwcjoughin) reported

    @jeffdafo @ivanburazin @awscloud Even aspnetcore can run on Linux now - there is no excuse to have (and pay through the nose) for Windows server licenses)

  • kakafa_btc
    kakafa.btc (@kakafa_btc) reported

    @AWSSupport Still NO resolution after 7 days! Case ID: 17849863000462 Account hold cleared days ago, but CloudFront is STILL locked due to a backend flag sync issue. @AWSSupport keeps passing the buck. Assign a supervisor to clear this flag NOW! @awscloud #AWS #CloudFront #AWSCloud

  • FrancisYuyun
    Yuyun Francis (@FrancisYuyun) reported

    @AWSSupport case ID (178590975600210) "account activation blocked 2+ weeks by Error 880104, case escalated internally Aug 5, no update since."