Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (60%)
• Sign in (20%)
• Errors (20%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Boca da Mata	Errors	10 days ago
Township of Evan	Website Down	24 days ago
New York City	Website Down	27 days ago
Ciudad Jardín	Website Down	2 months ago
Kyiv	Sign in	3 months ago
Chennai	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacklyn Taylor (@Ronindrake2) reported 3 minutes ago

  @awscloud hey, got a simple question When your moderation refuses to post a review of a book, can you do everyone a favor and instead of saying "one of these things" Say "here is the specific part that violates our guidelines. Pls fix it" It would be, so much more helpful

• 
  Synapse Brief (@Synapse_Brief) reported 4 minutes ago

  @yugacohler @awscloud @CoinbaseDev The post frames this as a new capability, but Amazon already gave agents the ability to make purchases in December 2025. The Coinbase integration is the expansion, not the invention. The real bottleneck was never payment rails. It's authentication and authorization at scale. How does an agent prove it's authorized to spend, and how do you prevent a single compromised agent from draining a wallet? Coinbase's infrastructure solves the custody and settlement problem. AWS solves the identity and access management layer. The combination is what makes this production-ready. The "AI agents will outnumber humans" framing is hype. The real driver is that agents need to pay for API calls, data feeds, and compute resources autonomously. That's a practical requirement, not a sci-fi scenario. Stripe being involved is the quiet signal here. They handle the merchant side of the equation. Agents paying for things requires both the payer and the payee infrastructure. The managed aspect matters more than the payments themselves. AWS handles the compliance, KYC, and fraud detection layers that would otherwise be a nightmare to build. That's the real value proposition.

• 
  @Randomfrequency@mastodon.social (@randomfrequency) reported 5 minutes ago

  @QuinnyPig @awscloud There is only an A, B, and C zone and never shall we acknowledge the existence of any other ones. // Being part of the problem since 20XX

• 
  Ümit Kaan Usta (@umitkaanusta) reported 6 minutes ago

  @AWSSupport I keep getting errors across the AWS Console where components or resource lists fail to load, showing messages like “An error occurred calling the API: describeAddresses.” Reloading sometimes fixes it temporarily. can you help? It's mostly on EC2 related stuff. us-east-1

• 
  Mohammed Nafees (@mnafees) reported 6 minutes ago

  yo @awscloud seems like a broken cert chain from your side

• 
  Dan Lynch (@danlynch) reported 12 minutes ago

  @QuinnyPig @awscloud I need to sign in with LEGO 😎

• 
  Ricci Research (@ricci_nov) reported 13 minutes ago

  @nvidia @awscloud The buried detail is "Vera CPU server" — NVIDIA hand-delivering an ARM CPU to the company that built Graviton to escape CPU vendors. The GPU is the ticket; the CPU is the trojan horse into the one socket AWS thought it had reclaimed.

• 
  Krishna.Ki.Shor (KK) (@kkbava) reported 13 minutes ago

  @AmazonHelp You are still giving me work!😡 Why not look inwards and check if order was indeed delivered? And tell the software geeks and nerds that there is a problem with conflicting messages? Learn from failures guys! That's what I learnt from @awscloud

• 
  Matthew (@OneShotCaller) reported 13 minutes ago

  @ZZiata15569 @awscloud I have billing and budget alerts set up with AWS already. Main problem with a lot of tools I’ve used is too much noise in the alerts vs AWS option. Still, I think every AWS customer gets at least 1 surprise lol… part of initiation (onboarding?)

• 
  The Mediocre Inquisitor (@MediocreInqv2) reported 15 minutes ago

  @OpenAIDevs @awscloud I’m trying to buy a ChatGPT account on my work email and it’s not allowing me to. Will you be able to fix these issues? M trying to pay you

• 
  Base Builder (@basedbuilder_io) reported 15 minutes ago

  What happens when agent payments go from "works on testnet" to "GA on AWS"? AgentCore Payments just shipped general availability via @awscloud and @CoinbaseDev. CDP Embedded Wallets handle the key material, x402 encodes the payment terms, and the whole thing runs as a single runtime-to-settlement flow on Base. No testnet disclaimer, no "coming soon" asterisk. The end-to-end shape: your agent detects a payable event, opens an x402 payment channel with the recipient, and settles in USDC through the embedded wallet, all without the user touching a key or approving a transaction. That's the runtime plumbing. What it unlocks is agents that can pay for services mid-execution without a human in the loop. API credits, inference time, data access, compute, whatever someone x402-wraps. The integration gotcha to watch is spending limit enforcement at the wallet layer. x402 handles the invoice generation and the payment terms, but the CDP embedded wallet's permissioning lives one layer up. If your agent holds a wallet with a default spend cap and then processes a batch of x402 invoices in sequence, the cumulative settlement can blow past the limit before the wallet context re-checks. The outcome is partial payment batches where some invoices clear and others bounce, and your error handling needs to know which ones landed. The dependent abstraction this pushes into focus is agent-to-rail routing: your agent picks a payment path based on cost, speed, and counterparty, not just a static USDC address. That's the next layer to wire.

• 
  Luke Skywalker (@LSF4Life1981) reported 16 minutes ago

  @RinoTheBouncer Just like you can't be bothered to Google anything PSN issue was @awscloud which doesn't say anything either

• 
  Onkar Deshpande (@i_am_onkar) reported 18 minutes ago

  @bilal_akh @awscloud what were potential issues? account compromised? keys exposed? last time this happened for me was when some keys got leaked and someone emptied my startup credits -this was 8years ago tho

• 
  Ranbir Mahapatra (@ranbirnxt) reported 20 minutes ago

  @QuinnyPig @awscloud Is NAT Gateway a ‘pricing’ bug that you would care to fix? Forever?

• 
  Vera ¤⩊¤ (@VeraSimila) reported 21 minutes ago

  @awscloud L+ Ratio Fix Twitch please, nobody wants AI hype beast corpo speak

• 
  Mr Sage (@GreatSage_0x) reported 22 minutes ago

  Custos makes verdicts on AI agent transactions. Problem: it had no memory. Every decision started from zero. Meet Anamnesis — I gave it a memory layer using CockroachDB. Built for the @CockroachDB x @awscloud Hackathon

• 
  Arian van Putten (@ProgrammerDude) reported 22 minutes ago

  @QuinnyPig @awscloud Are they gonna fix logging me out and then redirecting to the root console login? Are they gonna fix having links shareable and login to the right account? **** is such a **** show idk why I even cope

• 
  Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported 23 minutes ago

  @AWSSupport @AWSSupport @awscloud small business now facing issues with clients. Have provided all details and past 2hrs downtime on production server. Case 178699777500302 with Bill B. Also case 178555512600788, open since Aug 4, no response.

• 
  jayesh somani (@Jayesh_Somani_) reported 27 minutes ago

  Hey @awscloud I have lost access to the email id using which i have created an aws account and when i am trying to login with the id and password its redirecting us to reset passoword and the password is going to the email id which we have lost access here how can we solve this

• 
  ✨Neil Blumenthal (@MrKryptonBTC) reported 32 minutes ago

  @AWSSupport So you guys wont fix my issue anymore? Ghosting me? 7days gone? Dont say weekend or bla bla. Stop wasting people's time

• 
  Babak (@bbkhbb) reported 35 minutes ago

  @ajassy @AWSSupport what happened to customer obsession? I would like to invite you to review the interactions on AWS support case #178605390000779. There's no better way to put this, it's a sad joke. Reps don't appear to be incentivized to solve the problem nor to do the reading

• 
  John Darin Holloway (@bofkentucky) reported 39 minutes ago

  @QuinnyPig @awscloud Hopefully better than the "new" broken elastic beanstalk console experience.

• 
  Carlos DP 🤖🇺🇸 (@carlosdponx) reported 43 minutes ago

  @MarwaEldiwiny They’re not hiding it’s a G1, it’s obviously a G1 and they don’t lie if asked. I don’t advertise explicitly my robots are built on G1 either, because it’s a distraction when marketing like this. The end user doesn’t care. It’s like if you sold a SaaS product and mentioned the servers run on Amazon AWS, it’s irrelevant to the user. Their tweets are marketing posts, not technical reports. Also idk what you mean by the G1 “having a lot of issues”. It’s the most reliable and mature humanoid platform you can actually buy today (and we have no data on reliability of closed platforms).

• 
  Brad (@beeradmoore) reported 43 minutes ago

  @QuinnyPig @awscloud I made a thing that posts in Slack when a new AZ goes live. It has pipped up twice in two days. I thought that was odd, it’s sat silent for so long and now twice in two days! Turns out it’s broken and will just repeat until I tell it that yes I know about eu-west-2d

• 
  Brandon James (@brandonajames) reported 47 minutes ago

  @callmeauntie218 Yes global outage from Amazon AWS.

• 
  EJ Campbell (@ejc3) reported 48 minutes ago

  @awscloud why? > Error: updating SSM Parameter (/github-runner/user-data): ValidationException: The specified parameter value is too large. Advanced-tier parameters support a maximum parameter value of 8192 characters.

• 
  Ritesh Roushan (@devXritesh) reported 49 minutes ago

  A good architecture starts by separating document storage, signing, identity verification, and notifications into independent services. 1. API Gateway All requests (upload, sign, download, share) pass through the API Gateway. It handles authentication, rate limiting, request validation, and routing. 2. Document Service Contracts are uploaded directly to object storage (Amazon S3/GCS/Azure Blob). Metadata such as owner, participants, document status, and version history is stored in PostgreSQL. Large files never pass through application servers. 3. Identity Verification Service Before signing, users verify their identity using email OTP, SMS OTP, OAuth, or KYC providers depending on compliance requirements. A verified identity token is issued before allowing signatures. 4. Signing Service Each signature request creates an immutable signing event. Documents are locked while applying a signature to prevent conflicts when multiple users sign simultaneously. Optimistic locking or version numbers help resolve concurrent updates. 5. Audit Log Service Every action upload, view, download, sign, reject, revoke is published to Kafka. Events are stored in an append-only audit database with timestamps, signer identity, IP address, and device information, creating a tamper-resistant audit trail. 6. Notification Service Kafka events trigger email, SMS, and push notifications asynchronously so users are notified instantly without slowing down API responses. 7. Security • Encrypt files at rest (AES-256) • TLS for data in transit • Short-lived signed URLs for downloads • RBAC for document access • Hash every signed document (SHA-256) to detect tampering • Store digital certificates securely using a KMS/HSM 8. Scalability Deploy services independently behind load balancers. Use Redis for caching document metadata and sessions. Object storage handles millions of documents, while Kafka decouples services and absorbs traffic spikes. Read replicas improve download performance, and multi-region replication ensures disaster recovery. This architecture provides secure storage, concurrent signing, legal compliance, high availability, and scales to millions of contracts worldwide.

• 
  ShenYubao (@ssybb1988) reported 49 minutes ago

  @AWSSupport @awscloud AWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932

• 
  Jaimin Vaghani (@jaiminvaghani) reported 52 minutes ago

  @AWSSupport @AWSSupport Appreciate the reply, but I've heard this exact message every day this week. At what point does a 5+ day production-down case qualify for actual escalation? Please have an escalation manager or TAM contact me directly, the Support Center loop isn't working.

• 
  Dhanush N (@Dhanush_Nehru) reported 52 minutes ago

  Opened a support portal ticket on AWS. For a week, I heard nothing. contacted @AWSSupport by direct message and the issue was resolved in a matter of days. Their team still responds to thousands of queries every day. That's how genuine support appears. Thank you AWS!