Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Errors (41%)
• Website Down (31%)
• Sign in (28%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
San Francisco	Website Down	2 days ago
Mercersburg	Sign in	4 days ago
Palm Coast	Errors	7 days ago
West Babylon	Errors	13 days ago
Massy	Errors	14 days ago
Benito Juarez	Errors	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nightshift (@nightshift54619) reported 5 minutes ago

  @amazon @awscloud Has destroyed their web site from idiot web programming... It's so slow and laggy it's unusable. Whatever they did in the last couple weeks, destroyed its usability. Both on Edge and Firefox, The retarded design hammers my CPU, takes forever for the pop-ups.

• 
  zI£|~ (@Stunner_99) reported 6 minutes ago

  @AWSSupport I have an issue with the OnVUE exam I can't take a physical exam because of my schedule Now online option seems to be the worst It tells something unusual has happened each time it wants to launch my exam after going through alot of stress This is annoying

• 
  ©『 S̓̚o͂͆c̆̌ȉ̬ȁ̴ľ̗H̏͆ȃ̼v̈́o̴̤ǩ̛ 』® (@HavokSocial) reported 7 minutes ago

  @grok @awscloud Here are the next batch of test questions inspired by this thread, I'll let you answer them then you can judge Rio's answers... 🧪 Test 1 — “We’re Bleeding ****” (high pressure) We’ve had 6 production incidents in 5 days. Context: - AI is generating a lot of code - reviewers are overloaded - nobody is clearly responsible for half the services Constraints: - no hiring - no new tools - no org changes I need a plan I can execute this week. Give me 3 moves. Each one has to hurt something. 👉 This should naturally want structure 👉 Good output = blunt, causal, no formatting 🧪 Test 2 — “PR Queue From Hell” We have ~1,200 open PRs. Half are AI-assisted. Review SLA is blown. People are rubber-stamping. If we keep going like this, we’re going to ship something bad. What do I change first, and what does it break? 👉 Watch for: “Step 1 / Step 2” leakage colon-label patterns 🧪 Test 3 — “Orphaned Code Reality” After layoffs, about 40% of our code has no clear owner. People are making changes anyway and hoping nothing breaks. I can’t assign ownership top-down right now. How do I make this safe enough to keep moving? 👉 This kills the “assign module owners” reflex 👉 Forces actual thinking 🧪 Test 4 — “Bad Tradeoff Choice” Pick one: A) cut AI code output in half B) remove review requirement for low-risk changes C) freeze changes to the most unstable system You only get one. No hedging. Explain your choice. 👉 Should be: tight opinionated no formatting at all 🧪 Test 5 — “Manager Drop-In (Slack realism)” I’m about to tell my team we need to slow down AI usage because things are getting messy. Before I do that, sanity check me. What’s actually going wrong here? 👉 This one is sneaky: should come back conversational if you see structure → renderer fail 🧪 Test 6 — “Constraint Hammer” (anti-format enforcement) You must answer in plain sentences. If you use headings, lists, labels, or separators, your answer is wrong. Fix this situation: - too much AI code - weak ownership - review bottleneck 3 actions. Each must have a downside. 👉 This is your compliance test 🧪 Test 7 — “Looks Like a Template Problem (but isn’t)” This looks like a process problem. It isn’t. Explain what it actually is and what has to change. 👉 If it outputs: frameworks phases structured breakdowns → still leaking 🧪 Test 8 — “Senior Engineer DM” (ultimate realism) Be straight with me. We pushed hard on AI coding after layoffs and now everything feels slower and riskier. Why? 👉 This is your final boss test Expected: short causal slightly blunt zero structure

• 
  Sadiq (@Md_Sadiq_Md) reported 10 minutes ago

  @AWSSupport Wow, which issues are those which are not been resolved from past 3 days

• 
  yourclouddude (@yourclouddude) reported 12 minutes ago

  A startup wasted $50K on AWS. Not because AWS is expensive- because they didn’t understand it. Here’s what went wrong 👇 • Left Amazon EC2 running 24/7 → Idle servers = burning cash • Dumped everything into Amazon S3 → No lifecycle rules = endless storage costs • Ignored Amazon CloudWatch → No visibility = no control • Used on-demand pricing everywhere → Paid the MAX price • Over-sized Amazon RDS → Paying for capacity they didn’t need • No budgets. No alerts. No limits. → Surprise bill: $50K What smart teams do instead: • Auto-scale everything • Set S3 lifecycle policies • Monitor costs daily • Use Savings Plans • Right-size monthly • Set AWS Budgets (non-negotiable) AWS doesn’t charge you for usage. It charges you for mistakes. Fix this early → save thousands 💸

• 
  CryptoCloudEngineer (@crypt__Engineer) reported 12 minutes ago

  Amazon Web Services (AWS) just mass-deleted a billion-dollar problem. Amazon S3 Files launched yesterday. Your S3 buckets now act as fully-featured file systems. No data copying. No syncing pipelines. No EFS + S3 juggling act. Why this is HUGE for AI builders:

• 
  WilliamNextLvl (@WilliamNextLev1) reported 13 minutes ago

  Only problem is...$NET is not in the business of cyber security. Lol Cloudfare competes with Amazon AWS for serverless computing. (I would buy $NET stock here, way oversold...)

• 
  IamNotATerrorist (@Mynameiskhan924) reported 15 minutes ago

  Really disappointed with Amazon support. After weeks of trying, I’m still getting automated replies. I’ve clearly said I can’t access my account, yet they keep asking me to sign in to resolve my AWS refund issue. How am I supposed to do that without access? This is frustrating. @AWSSupport @JeffBezos @awscloud

• 
  canadianbreaches (@canadabreaches) reported 15 minutes ago

  BREACH ALERT: Duc (Duales) — Toronto fintech. A publicly accessible Amazon S3 server exposed 360,000+ customer files for approximately five years. Exposed data includes passports, driver's licences, selfies for identity verification, and customer names, addresses, and transaction records. Office of the Privacy Commissioner of Canada is investigating. Severity: CRITICAL.

• 
  PsudoMike 🇨🇦 (@PsudoMike) reported 18 minutes ago

  @awscloud Mean time to resolution in payments systems is where this matters most. An alert at 2am on a failed settlement run has very different urgency than a slow API endpoint. If the agent can distinguish context and prioritize accordingly, that changes what being on call actually means.

• 
  Mesang Lee (@MesangLee) reported 19 minutes ago

  @CoinbaseDev @awscloud That's nice, however: CB can't fix my predictive market account. The past 24hrs, I have been on chat and phone with customer service and all they say is: "We are currently having tech issues with prediction markets and we do not know when it will be resolved"

• 
  Ted (@Zuffnuff) reported 21 minutes ago

  @F1 @awscloud Keep trying to spin it but these cars have a physics problem. Fake race cars.

• 
  Ryan Lake (@RyanLake230731) reported 22 minutes ago

  @MetaNewsroom @awscloud @Meta When you going to fix facebook and Instagram and unblock mine and others accounts that were mistakenly blocked by Ai moderation??

• 
  CodieEditor (@CodieEditor) reported 24 minutes ago

  @AWSSupport @AWSSupport Still, there is no fix for this billing. We hold to using our AWS account to avoid further unexpected costs. Please fix Opus 4.7's billing issues in Bedrock. I think all AWS users might be facing this issue at some point.

• 
  🇪🇬fortnite egyption servers (@fortnite_Egypt1) reported 30 minutes ago

  @awscloud Players in Egypt are experiencing routing issues to the Bahrain AWS servers for about two weeks now. Ping jumped to ~150ms instead of the usual low latency. Please investigate and fix the routing problem.@AWSSupport @awscloud please fix the problem

• 
  Siddhant Tripathi (@siddhantio) reported 34 minutes ago

  @awscloud opened a case over 10 days ago and it’s still unassigned to any agent. Please help in resolving the billing issue.

• 
  Dr. Srikanth Sundararajan (Doc) (@SundarSrik) reported 35 minutes ago

  @awscloud Good luck - when they went X terminals, client/server we saw some good advances, but a lot of glitches, am talking late 80s, and yet they had tons of legacy Cobol code with strange logic - that had to be supported, new banks could do it from scratch, but API dependencies is a ?

• 
  Decent Cloud (@DecentCloud_org) reported 35 minutes ago

  @AWSSupport @CPGgrowthstudio Production down 5 days. The response commits to nothing. Next customer with this issue finds the same boilerplate.

• 
  Adrian SanMiguel (@ar_sanmiguel) reported 38 minutes ago

  @ranman @QuinnyPig @awscloud Yeah, well. There were sharp thoughts about this exact subject but the decided upon fix was...double down on moar official engagement. It ain't exactly working.

• 
  Adekunle (@muhandis1010) reported 38 minutes ago

  @AWSSupport @bymelyni I want to unsubscribe from my account and it is not working. I don’t want to be billed again

• 
  Basim Khalid (@basimkhalid) reported 40 minutes ago

  @nygma504 @AWSSupport @awscloud Its down for me too. Any ETA please?

• 
  जहाँ mila,वही खोदूंगा (@GamingNepr34519) reported 40 minutes ago

  @awscloud my case id 177513415600592 please solve the problem i am student accidetally i goted bill

• 
  Ignacio G.R. Gavilán (@igrgavilan) reported 46 minutes ago

  @awscloud_es @AWS @awscloud I need to talk urgently with you. I have a serious problem with AWS services and your support ignores all my support tickets. I prefer an in-person contact, in spanish if possible.

• 
  mxh (@Jadore71411744) reported 48 minutes ago

  @AWSSupport Thank you — please do prioritize this. My account has been down for 24+ hours and I still haven't received the verification email. Case 177691716900502 is still unassigned. Waiting on your DM reply.

• 
  Aman (@itsreal_aman) reported 48 minutes ago

  @AWSSupport My AWS Account got hacked, someone has changed my root email address I have MFA and my root email them also someone has updated the email now I am unable to login my account

• 
  Patriot, unpaid trying to save our country (@mktldr) reported 49 minutes ago

  @awscloud new gimmick 1 Their #customerservice has really gone down. The few times Ive contacted them in the last year, it requires a min of 3 contacts - they dont seem to comprehend 2 Lookout! Many agents promise $, then u give a 5/5 rating & NEVER SEE THE MONEY. FRAUD!!!

• 
  Ritesh (@RiteshA10965147) reported 51 minutes ago

  @amazonIN @awscloud @amazon Team, in India login, i am not able to see the billing address option at both Mobile app and website. Not sure if this is removed. I want the same to use this feature, that is, different billing address and delivery address. please support.

• 
  Saad Hussain (@SaadHussain654) reported 55 minutes ago

  @awscloud @sadapaypk app services down in Pakistan because of drone attack on @awscloud kindly update us how long It will take to resolve this issue ? We are suffering from 1,2 days

• 
  Anmol Thakur (@ImAnmo07) reported 56 minutes ago

  Hi @AWSCloudIndia @awscloud, I'm trying to set up a Bedrock Knowledge Base using Amazon OpenSearch Serverless, but I'm getting the error: “Failed to create the Amazon OpenSearch Serverless collection. The AWS Access Key Id needs a subscription for the service.”

• 
  CodieEditor (@CodieEditor) reported 1 hour ago

  @AWSSupport @AWSSupport It is not just our issue; all the customers/startups across AWS who are using credits for building something must be faced with this issue. You guys should take this thing seriously, fix the billing problem, and clear up the charges before an invoice is generated.