Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (71%)
• Sign in (14%)
• Errors (14%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Sign in	10 days ago
Pottstown	Website Down	15 days ago
Iztacalco	Website Down	18 days ago
Boca da Mata	Errors	1 month ago
Township of Evan	Website Down	1 month ago
New York City	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arian van Putten (@ProgrammerDude) reported 10 minutes ago

  @QuinnyPig @awscloud Are they gonna fix not being able to have to accounts logged in in two different tabs?

• 
  Prateek Gupta (@p_valuee) reported 14 minutes ago

  AWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?

• 
  Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported 24 minutes ago

  @AWSSupport There is no way to get a call back I have tried many different ways. And it always show's this issue

• 
  Ohm Patel (@Techieohm) reported 25 minutes ago

  “Facing some problems with @awscloud on our new product. This is the 2nd time this has happened.”

• 
  mark seery (@140ismymax) reported 28 minutes ago

  Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI

• 
  Onkar Deshpande (@i_am_onkar) reported 36 minutes ago

  @bilal_akh @awscloud what were potential issues? account compromised? keys exposed? last time this happened for me was when some keys got leaked and someone emptied my startup credits -this was 8years ago tho

• 
  Dhananjay (@DhananjayKhark2) reported 36 minutes ago

  @AWSSupport Case open since Aug 13 — 15 days, no fix! AWS Glue blocked with AccessDeniedException (account-level) in ap-south-1. NOT an IAM issue. Needs backend account verification sync. Case: 178661799100381 Please escalate! 🙏 #AWS #AWSGlue @awscloud @AWSCloudIndia

• 
  Kartik Jain (@kartikjain0101) reported 38 minutes ago

  @awscloud you guy has lost your mind. payment got missing so team told me they will raising the request. account got hold, we have 250K unused credits, and now they are not initiation the account. wtf. our whole production is down.

• 
  Keith (@happy_keith) reported 39 minutes ago

  @amazon @awscloud @AmazonUK What does it take to get you to respond to a serious problem DO NOT tell me to go to customers services AI as it is incapable of responding to the issue This is a complete farce !!!!!!

• 
  The Mediocre Inquisitor (@MediocreInqv2) reported 40 minutes ago

  @OpenAIDevs @awscloud I’m trying to buy a ChatGPT account on my work email and it’s not allowing me to. Will you be able to fix these issues? M trying to pay you

• 
  OneTradeWex (@OneTradeWex) reported 40 minutes ago

  $CBRS is trying to challenge $NVDA indirectly, here’s how: While $NVDA focuses on incredibly small and powerful chips, $CBRS has built a massive, highly specialized AI scaling semiconductor. This greatly decreases the amount of cloud tokens needed to process a large language model, effectively saving AI companies millions of dollars in the long run. Think of $NVDA racks as an industrial kitchen and $CBRS chips as a microwave, when all you need to do is cook a hot pocket you want the microwave for efficiency. $CBRS announced that core revenue more than doubled year-over-year to $210 million in its Q2 earnings report while its cloud business nearly quadrupled. The company also raised its 2026 revenue guidance to between $880 million and $890 million. If $CBRS can successfully fulfill their contracts with @OpenAI and @awscloud on time and at scale we will see even more growth, if not them only having two primary customers will be their down fall. Looking at the technical setup we see $CBRS is coming down into its months long support channel. If it holds the $180-$160 level I see no reason for it not to bounce back to $215 to $230.

• 
  Brian Porter (@kbporter) reported 40 minutes ago

  @amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!

• 
  Adam 🤗 (@AdamMolnarHF) reported 41 minutes ago

  @cgeorgiaw @AnthropicAI @awscloud ooh, I've actually been working on an autoresearch space for a different problem (math) using Kimi k3 + inference providers, I could try forking and seeing if I can reshape the structure around this with this data + build it fully in the open!

• 
  ShenYubao (@ssybb1988) reported 42 minutes ago

  @AWSSupport @awscloudAWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932

• 
  Brandon James (@brandonajames) reported 42 minutes ago

  @callmeauntie218 Yes global outage from Amazon AWS.

• 
  Lori-Colorado (@lori_colorado) reported 44 minutes ago

  @marklevinshow The future, I bet: Giant Data—owner/consumers* long-term goal (5-10 years) Replace all of the servers in the AI data—mega center barns. Then they won’t need all these monster consumers of land, water, electricity. They will be empty silent mausoleums of AI’s startup period. * Meta, Open AI/Oracle, xAI, Microsoft, Amazon AWS, and Google. Reminds me of Jonathan Winters in The Loved One (1965) looking down from his helicopter over his empire of corporate cemeteries… “ I’ve gotta get these stiffs off my land! ”

• 
  𝙵𝚊𝚒𝚣𝚎𝚕 𝙿𝚊𝚝𝚎𝚕 ⚡️ (@FaizelPatel143) reported 45 minutes ago

  “AI will solve real problems, for the continent.” #AWSSummit2026 @awscloud

• 
  Nathan Den Herder (@natedenh) reported 46 minutes ago

  @grok @awscloud @claudeai That makes it too slow, I tried that already

• 
  Christian Nonis (@christiannonis) reported 47 minutes ago

  I am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever

• 
  absk (@abskwdkr) reported 50 minutes ago

  My ec2 ssh logs in too slow and lags @AWSSupport

• 
  Jonny Castles (@jonny_castles) reported 51 minutes ago

  Not seeing much on here, but seems like a massive outage across platforms? Looks like all AWS linked? @awscloud

• 
  BOB-DO-THEM (@osangesua) reported 51 minutes ago

  This is a blatant lie intended to mislead the electorate. The glitch synchronisation in the BVAS is the reason he won't effect the upgrade because if an upgrade is carried on the BVAS, the entire calibration of glitches will disappear and the fear that @awscloud may have disabled or blocked the application that allows them to manipulate the BVAS is the reason for this unprovoked lies

• 
  banhchung (@banhchugxanh) reported 52 minutes ago

  @POTATOCHEAPGAM1 @trythreews @awscloud i'm so down for cloud gaming, but 5gb internet feels like a stretch

• 
  Chris (@Mcatbeast) reported 53 minutes ago

  @AWSSupport Apologies for the earlier frustration. Turns out it was an issue from our end! My user was accidentally deleted.

• 
  Jaimin Vaghani (@jaiminvaghani) reported 55 minutes ago

  @AWSSupport 5+ days, Case 178738643800497. Production down, customers impacted. Same scripted answer daily: no ETA, no updates, just "check back in a couple of hours." This needs real escalation. Please have someone with authority look at this.

• 
  Payal (@payal_codes) reported 55 minutes ago

  Day 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.

• 
  Prateek Gupta (@p_valuee) reported 58 minutes ago

  @AWSSupport My entire production is down since 3 days, I believe this is a P1 and should be treated like one @AWSSupport. Please help me with an ETA

• 
  masaki (@silenthill_x) reported 1 hour ago

  @AWSSupport Could someone please take a look at my support case? I opened a case 6 days ago because my RDS Reserved Instance is showing "Payment failed", but the case is still unassigned. The automated AWS Support response confirmed that my account is in good standing, my payment method is valid, and my invoices are fully paid. It also indicated that this appears to be a reservation processing issue rather than a payment issue. I've tried both Phone and Chat but haven't been able to reach an associate. Could you please help me get this case assigned? I can provide the Case ID via DM.

• 
  Ikenna Iheanaetu (@Ikenna_dev) reported 1 hour ago

  @awscloud Runtime request flow User → HTTPS → ALB → ECS Fargate → Container The ALB handles HTTPS using ACM and routes traffic to the ECS service. The service runs multiple tasks across Availability Zones, giving the application redundancy instead of relying on one server.

• 
  Vinit Upadhyay (@vinitcodes) reported 1 hour ago

  @AWSSupport @kirodotdev @awscloud I’ve already raised a case explaining the entire issue. Case ID: 178664512400070. Unfortunately, I still haven’t received any genuine help, which is really disappointing. I’m not the only one facing this issue-many others are experiencing the same problem. Please look into this.