Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (50%)
• Errors (31%)
• Sign in (19%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Kyiv	Sign in	4 days ago
Chennai	Website Down	7 days ago
Point Pleasant Beach	Website Down	11 days ago
Little Rock	Errors	14 days ago
Atlanta	Website Down	15 days ago
Clearwater	Website Down	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nifty Cycle Lab (@NiftyAlpha_Q) reported 3 minutes ago

  @AWSSupport @AWS Urgent: AWS support case unassigned for 24+ hours blocking critical work. INVALID_PAYMENT_INSTRUMENT error persists 30+ hours despite fixed payment method. Case #[177837361600663]. This is a known Bedrock Marketplace issue requiring escalation. Please help!

• 
  Exchange Invest (@Exchange_Invest) reported 4 minutes ago

  Worrying times for @awscloud as various exchanges suffer another outage. More in today’s #ExchangeInvest.

• 
  Nagarajan (@Nagarajan5164) reported 8 minutes ago

  Hi @awscloud team, Greetings of the day. Could you please share me the technical help team to unlock my account details Issue Able to login with username and password and MFA is not working so could you please help me on this. Thanks

• 
  SCOTT (@ScottSummers) reported 9 minutes ago

  If you’re still ignoring $ICP after today and @awscloud going down you’re retarded

• 
  عبدالله (@oSkyUpo) reported 10 minutes ago

  @awscloud @EASFCDirect Middle East FC 26 Pro Clubs players are being routed to EU servers instead of Bahrain/UAE servers, causing high ping and delay. The issue is widespread across Gulf players. Please investigate.

• 
  Ross 🛩️ (@airline_king) reported 10 minutes ago

  Likely this **** is staged… But I had @amazon send me a crusty Apple Magic Keyboard that they demanded to get back even though they would dispose of it/saw pictures (wasn’t even the one I ordered with Touch ID) , and made me waste 6+ hours on the phone being angry with customer service (which I am not proud of). The scumbag who took an exacto knife to the seal, replaced it, and sealed it up for return likely got away with it. Days later, they had the audacity to threaten me via email after over the whole experience. That was the day I decided to start winding down Amazon purchases and tel myself to never use @awscloud for anything if that’s how they want to act. Just amazing how they deal with this. Cc @AmazonHelp my memory is deep after that experience and I will hold a grudge over this.

• 
  Anthony (@anthonyistyping) reported 14 minutes ago

  @accuratetlm13 @FisherPrice @awscloud going to teach my 2 year old server management

• 
  Tejas Korde (@imTkorde) reported 15 minutes ago

  @AWSSupport @AWSstartups @AWSSupport It’s been over 13 days and I still don’t have access to my AWS account. The issue remains unresolved and now I’m about to lose my account and credits too. Really disappointed with how this was handled.

• 
  Alex Joshua (@JoshuaAlex91434) reported 16 minutes ago

  @awscloud This integration could really streamline how we identify issues in workflows. Less time on data means more time for action.

• 
  aem (@aemukit) reported 17 minutes ago

  I guess @awscloud is down and that's why everything is down.

• 
  Uttam Tarsariya (@UttamTarasariya) reported 17 minutes ago

  @AWSSupport Ticket is not managed by the person who worked on it now, its another guy responding without knowing anything about past conversation after 10 hours and total 2 days. Is there anybody caring about the issue @awscloud @AWS_Australia ? case id : 177908080500394

• 
  peepee2u (@peepee2her) reported 22 minutes ago

  @AWSSupport Are there some ongoing outage on AWS route53? saw many 503 error from API response cross accounts and regions.

• 
  Mike | 🏀 Sports Ninja (@Major_Mike) reported 28 minutes ago

  @WNBA @awscloud Your gravity board is broken

• 
  Maynor Henríquez (@maynor_8795) reported 34 minutes ago

  @AWSSupport @AWSSupport Still NO resolution on Case 177754503800193. I’ve lost thousands of dollars in halted operations, delayed international shipping, and offline medical platforms. The lack of urgency from your Trust & Safety team is absolutely shameful. Fix this immediately.

• 
  Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported 38 minutes ago

  I’m using @anthropic opus 4.8. With @awscloud Kiro. I have rules in my README that say only use Bash. But it ignored my instructions and said sorry I used Python after using a lot of tokens to do something I didn’t want it to do. I feel like I should get those tokens refunded: this is the kind of thing that unexpectedly wastes money and time and tokens unnecessarily. I can’t make the instructions any clearer. Stuff like that is so annoying. But I’m still writing code way faster. The problem is I got a $20 plan and used it up in a few hours. I tried switching back to 4.6 but seemed like the same results for code written. It’s like everything got more expensive after the new model showed up. Or maybe I really was just making that big of a change. I had to just up the subscription to $40. I’ve already spent a bunch of money on other subscriptions and got incorrectly billed $200 in tokens I couldn’t use this month (working on getting that refunded). So you can do the math. $40 per day x 31 = $1240. But people are using multiple agents. I could spin up an army of agents to write code for me if it didn’t cost so much. Who is going to win this game? As a single developer I’m seeking ways to reduce token usage (or whatever the billing metric is) and mistakes by agents like this one feel so unfair. It clearly was not what I asked for. Whether I fix it or the agent notices its mistake after the fact and fixes it without telling me it’s still going to cost the same. Bottom line is that I can produce a lot but it also costs me a lot and so far I haven’t found a way around that besides writing deterministic code. I have to get the thing built I want to make me money before I spend it all on AI tokens. But right now the agent is making mistakes and getting stuck on things I’m doing that I guess are unique and the agent hasn’t seen too much before. It writes code and can’t figure out what it did wrong, AWS shared networking with VPC endpoints and organizations delegated admins and such I’m getting around that (without giving up full access to my cloud account) by creating verification queries and code but then the agent doesn’t follow the existing file structure and uses the wrong language without at least asking…*sigh* Also it seems like the verification code is burning tokens like a wildfire out of control. Not sure how this is going to work out. I hope there’s not some issue like someone else siphoning off tokens behind the scenes or some other weird problem like the previous nerf issue.

• 
  eve (@evevrcx) reported 43 minutes ago

  @awscloud @Twitch slow down

• 
  LK (@lkay_official) reported 45 minutes ago

  @AWSSupport I have an issue with my account where I can’t add credit cards or do anything, I get redirected everytime I login and I need to pay for services before they expire.

• 
  Marci (@Nma_ci) reported 45 minutes ago

  @AWSSupport We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177753893100221

• 
  Adrian | The Web Scraping Guy (@adrian_horning_) reported 46 minutes ago

  @romaindewolff @awscloud Did you end up paying for it? If so, I would def switch if you have been a loyal customer and had one spike? Absolutely they should’ve taken the price down some

• 
  Pacific Card Exchange (@pactcg) reported 46 minutes ago

  @AWSSupport Hey my account has been down for the past weekend and my CDN is not working with CloudFront. Please help me out.

• 
  Funny Person (@PersonFunny23) reported 46 minutes ago

  @AWSSupport I don't use multiple case at a time I just use one case which case auto closed without resolving and without any reply . I already try to connect support team via call , chat , email not get response from support ,I am just wait and wait weeks are gone . So please resolve issue

• 
  Hershal Rao (@Hershal0_0) reported 46 minutes ago

  @awscloud and here i am taking 3 business days to fix a single css bug

• 
  Koalisyon Kuvvetleri Kumandanı (@OttomanCryptos) reported 49 minutes ago

  @AWSSupport @amazon @awscloud I've UK Citizenship and getting still same errors. :/

• 
  FemPyro 🏳️‍⚧️ 🔞 (@TransFemPyro) reported 52 minutes ago

  FWI Amazon AWS is down so its not really VRChats fault. This also means other services like tiktok are down.

• 
  2BrightSparks (@2BrightSparks) reported 55 minutes ago

  SyncBack V12 deepens cloud storage support — Amazon S3, Azure, Google Cloud, Backblaze B2 & more now sync faster with better error handling.

• 
  Robin Morris (@RobinDavidMorri) reported 55 minutes ago

  @AWSSupport @UttamTarasariya think there's a general outage bc I can't login either. passkey not working and SMS message not delivered when I try MFA.

• 
  Maroun Mourani (@MarounMourani) reported 55 minutes ago

  @AWSSupport account 608789101967 has 2 unassigned cases - one is 29 days old (cannot terminate EC2 instance - mec1-az2). The AZ outage prevent me from terminating an impaired instance and AWS keeps charging me. Can someone please look at this ?

• 
  alexand.ro (@alexand__ro) reported 56 minutes ago

  @AWSSupport 1 year old AWS account is blocked all of a sudden for not providing documents (after 1 year with no problems), but when I do provide them, I receive the same email back requesting the same documents. Please help me unblock this faster, my applications are down

• 
  StatusGator (@statusgator) reported 58 minutes ago

  🔥AWS outage update: @awscloud is calling the ongoing US East 1 outage in N. Virginia a "thermal event". It sounds like some cooling system failed over there at AWS. Also, the backup cooling must have also failed. And then some instances got fried. Impact has expanded to other services in the Availability Zone that depend on affected instances: AWS IoT Core Amazon ElastiCache Amazon Elastic Load Balancing Amazon Redshift Amazon SageMaker

• 
  ich (@itsimeagain) reported 58 minutes ago

  @sundarpichai @sundarpichai A developer’s workflow isn’t linear. Ditch the €220 rigid barrier for the Ultra. Give us a $215/mo base + $50 rolling top-ups as collateral, rent NVL72/Rubin racks from @AWSCloud to fix capacity, and let us pay for real inference. Listen to the pros. 🚀 #GoogleAI