Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (71%)
• Sign in (14%)
• Errors (14%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Sign in	12 days ago
Pottstown	Website Down	16 days ago
Iztacalco	Website Down	19 days ago
Boca da Mata	Errors	1 month ago
Township of Evan	Website Down	2 months ago
New York City	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hannan (@truehannan) reported 4 minutes ago

  @AWSSupport Why AWS console is not opening? Its soo much slow even my internet and everything is fine. I used VPN too but nothing worked

• 
  Siya (@reze_xqc) reported 5 minutes ago

  @AWSSupport @AWSSupport @awscloud Case 178653274100402, 4 days old. Got a copy-paste "noted for awareness" reply, no actual fix. Still locked out of AWS Builder ID, still can't access AWS Academy courses. This is blocking coursework. Fix it.

• 
  Keith (@happy_keith) reported 8 minutes ago

  @amazon @awscloud @AmazonUK What does it take to get you to respond to a serious problem DO NOT tell me to go to customers services AI as it is incapable of responding to the issue This is a complete farce !!!!!!

• 
  Nicholas Griffin (@ngriffin_uk) reported 9 minutes ago

  @QuinnyPig @awscloud that’s real? it looks like someone who doesnt know how to prompt made a sign in screen and didnt look at it.

• 
  MrWho (@Mrwho23) reported 10 minutes ago

  @AWSSupport I create a case for your support and till now waiting for the reply My whole system and company is waiting for your support, but you are so slow

• 
  Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported 11 minutes ago

  @AWSSupport Live production server is down. Case 178699777500302 (Account Reinstatement) filed with a callback requested — call failed to initiate. Earlier case 178699433100264 still unassigned. Need urgent help, can someone DM me?

• 
  Ranbir Mahapatra (@ranbirnxt) reported 12 minutes ago

  @QuinnyPig @awscloud Is NAT Gateway a ‘pricing’ bug that you would care to fix? Forever?

• 
  Swaroop Hegde (@SwaroopH) reported 17 minutes ago

  TIL: @awscloud has been racking up ipv4 charges on an old test instance of mine even though it uses dynamic IP. Just checked that their launch wizard deployed new instances with the same issue without warning 🤷

• 
  zarrakh (@zarrakh) reported 19 minutes ago

  @awscloud @AWSSupport as I told before, It will be just a correspondence and no solution. I have been getting correspondence since feb 2026 but no refund, despite of your team confirmed that the issue is on your side.#aws

• 
  Vinit Upadhyay (@vinitcodes) reported 20 minutes ago

  @kirodotdev @awscloud @AWSSupport issues still persist i didn't got any update

• 
  mail box (@mailbox28564784) reported 24 minutes ago

  @amazonIN @amazon @awscloud But in my personal experience, this response has never led to a real solution. They keep asking for the same details again and again, yet my issue remains unresolved. My ₹1,400 refund is still pending, and I have neither received a replacement nor-2

• 
  Bravo One💀 (@RWayodi) reported 26 minutes ago

  @AWSSupport Hello. I received a charge on my credit card to Amazon EMEA but I do not have an Amazon AWS account. I am unable to create a case as it requires me to sign in. How is this even possible?

• 
  Priyanshu (@iproductAI) reported 26 minutes ago

  Here’s the cleaned-up version with fixed grammar, same hard tone, and no em dashes: I requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.

• 
  PHICER (@phicerhq) reported 29 minutes ago

  @awscloud Resolving issues before customers notice is valuable, but proactive agents need clear consent, confidence thresholds, escalation paths, and reversible actions. Observability should explain not only what happened, but why the agent was allowed to act.

• 
  lak-alak (@baricadelane) reported 30 minutes ago

  @IanCarrollShow @BacklotOPS @NickJFreitas They must think we are stupid Tyler Robinson decoys all over the place d captured on camera all doing their part for 1990s pixalated images produced and sold as 4k in 2026 lmao. Why did Amazon aws services shut down 9/10 - 9/25? Who owns discord?

• 
  Kailash Tulsi Gajra (@kailashgajara) reported 33 minutes ago

  Is @awscloud down right now? #AWSDownAgain #AwsDown

• 
  Ohm Patel (@Techieohm) reported 36 minutes ago

  “Facing some problems with @awscloud on our new product. This is the 2nd time this has happened.”

• 
  Eemanuel (@Chukwunons63680) reported 37 minutes ago

  @nvidia @awscloud @grok what is the CPU server for?

• 
  TechThought.org (@TechThought_org) reported 39 minutes ago

  An era ends for human data annotation. @awscloud is shutting down Mechanical Turk after 21 years as LLMs take over micro-tasks, per @techradar. What happens to training baselines when synthetic data completely replaces human feedback? #AI #Automation #AIeconomy techradar .com/pro/aws-is-shutting-down-mechanical-turk-which-let-humans-beat-ai-at-certain-work-tasks

• 
  jayesh somani (@Jayesh_Somani_) reported 39 minutes ago

  It's Sunday 11:30 AM. Production is down. Users can't login. My phone won't stop buzzing. Every tool I tried to use to fix it — blocked. AWS had quietly quarantined our only admin IAM user. Here's how I restored production in 2 hours without AWS Support @awscloud 🧵

• 
  Ricci Research (@ricci_nov) reported 39 minutes ago

  @nvidia @awscloud The buried detail is "Vera CPU server" — NVIDIA hand-delivering an ARM CPU to the company that built Graviton to escape CPU vendors. The GPU is the ticket; the CPU is the trojan horse into the one socket AWS thought it had reclaimed.

• 
  Vera ¤⩊¤ (@VeraSimila) reported 47 minutes ago

  @awscloud L+ Ratio Fix Twitch please, nobody wants AI hype beast corpo speak

• 
  Payal (@payal_codes) reported 47 minutes ago

  Day 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.

• 
  ✨Neil Blumenthal (@MrKryptonBTC) reported 48 minutes ago

  @AWSSupport So you guys wont fix my issue anymore? Ghosting me? 7days gone? Dont say weekend or bla bla. Stop wasting people's time

• 
  Corey Quinn (@QuinnyPig) reported 48 minutes ago

  I want to hear the inside story of the largest @awscloud project. Not bill run, nor S3. I’m talking about what it took to fix all the hardcoded “jeff@“ userID stuff when @ajassy rose. Not kidding: it woulda been orders of magnitude easier for him to change his name to “Jeff.”

• 
  Base Builder (@basedbuilder_io) reported 50 minutes ago

  What happens when agent payments go from "works on testnet" to "GA on AWS"? AgentCore Payments just shipped general availability via @awscloud and @CoinbaseDev. CDP Embedded Wallets handle the key material, x402 encodes the payment terms, and the whole thing runs as a single runtime-to-settlement flow on Base. No testnet disclaimer, no "coming soon" asterisk. The end-to-end shape: your agent detects a payable event, opens an x402 payment channel with the recipient, and settles in USDC through the embedded wallet, all without the user touching a key or approving a transaction. That's the runtime plumbing. What it unlocks is agents that can pay for services mid-execution without a human in the loop. API credits, inference time, data access, compute, whatever someone x402-wraps. The integration gotcha to watch is spending limit enforcement at the wallet layer. x402 handles the invoice generation and the payment terms, but the CDP embedded wallet's permissioning lives one layer up. If your agent holds a wallet with a default spend cap and then processes a batch of x402 invoices in sequence, the cumulative settlement can blow past the limit before the wallet context re-checks. The outcome is partial payment batches where some invoices clear and others bounce, and your error handling needs to know which ones landed. The dependent abstraction this pushes into focus is agent-to-rail routing: your agent picks a payment path based on cost, speed, and counterparty, not just a static USDC address. That's the next layer to wire.

• 
  Jaimin Vaghani (@jaiminvaghani) reported 55 minutes ago

  @AWSSupport @AWSSupport Day 7.Production still down, Case still unresolved. Yesterday you said it was "forwarded internally for review" that's the third different phrasing for the same non-answer. I'm not asking for updates anymore. I'm asking: who owns this case, and when will it be fixed?

• 
  Jaimin Vaghani (@jaiminvaghani) reported 57 minutes ago

  @AWSSupport @AWSSupport Day 6. Production down. Same templated reply on Twitter, in the case, everywhere. If a multi-day production outage doesn't qualify for real escalation, what does? Asking someone with authority to review Case 178738643800497 and respond with an actual ETA.

• 
  Robat Das Orvi (@orvi_onethread) reported 58 minutes ago

  Does @awscloud have any real people in support? 😤 Frustrated after trying to reach a human for over an hour. Our server is completely down right now, and we can't get through. Terrible experience. We might finally have to switch away from AWS.

• 
  Jaimin Vaghani (@jaiminvaghani) reported 59 minutes ago

  @AWSSupport @AWSSupport Appreciate the reply, but I've heard this exact message every day this week. At what point does a 5+ day production-down case qualify for actual escalation? Please have an escalation manager or TAM contact me directly, the Support Center loop isn't working.