Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (71%)
• Sign in (14%)
• Errors (14%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Boca da Mata	Errors	2 days ago
Township of Evan	Website Down	16 days ago
New York City	Website Down	19 days ago
Ciudad Jardín	Website Down	1 month ago
Kyiv	Sign in	3 months ago
Chennai	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark seery (@140ismymax) reported 5 minutes ago

  Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI

• 
  Joy | 🔥 (@JoyKingdomx) reported 8 minutes ago

  As we all know, cloud outages are not a new topic here. But what is changed is how many products now depend on the same infrastructure. A few years ago, an AWS outage mostly affected AWS customers. Where today one infrastructure issue can ripple across AI apps, APIs, developer tools, streaming platforms and payment services. That is the downside of concentration. We have seen @awscloud outages impact millions. We have also seen @OpenAI outages pause production apps because entire inference pipelines depended on a single provider. It is not the outage that matters - it is the dependency behind it. That is the reason why decentralized compute makes sense. Instead of relying on a single cloud or region, @ionet distributes compute across a global network of GPUs in 138+ countries. No infrastructure is immune to failure, the goal is to ensure one failure does not become everyone's failure.

• 
  Ondřej Flídr (@snipercze) reported 10 minutes ago

  Hello @AWSSupport, is there any problem with EBS subsystem in us-east-2 (Ohio region)? Cannot resize volume (ending with internal error, same for console and CloudFormation), new volume is created but stuck in "Attaching" to the EC2. Thanks for check

• 
  Dhanush N (@Dhanush_Nehru) reported 11 minutes ago

  Opened a support portal ticket on AWS. For a week, I heard nothing. contacted @AWSSupport by direct message and the issue was resolved in a matter of days. Their team still responds to thousands of queries every day. That's how genuine support appears. Thank you AWS!

• 
  ShenYubao (@ssybb1988) reported 19 minutes ago

  @AWSSupport @awscloud AWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932

• 
  Onkar Deshpande (@i_am_onkar) reported 25 minutes ago

  @bilal_akh @awscloud what were potential issues? account compromised? keys exposed? last time this happened for me was when some keys got leaked and someone emptied my startup credits -this was 8years ago tho

• 
  Sai Manikanta ☕ (@rebuiltWithSai) reported 30 minutes ago

  Day 19 of #JobSwitchUntilPlaced 🚀 Today's progress: ✅ Started a new Microservices project by building the User Service ✅ Solved 2 DSA problems ✅ Learned about Blob Storage (Amazon S3) One step closer to building production-ready, scalable backend systems.💪 #BuildInPublic

• 
  Certified AI Dev (@MisterPrashant) reported 30 minutes ago

  This solution to this problem is AI traffic monetization. If you are an owner of a platform that provides some valuable data, you can put the data behind a paywall for the AI traffic by charging the bot fraction of a penny for using your content. x402 Payment Required protocol tells the bot that the content requires payment and the bot settles the transaction quickly on a stable coin at which point the content becomes accessible. This way,people running their search bots does not require subscription to 10 different services and can easily access data from anywhere at a very minimal cost and the owners of the sites also win as the traffic count to their paywalled site will generate income. This is not a concept. The framework to build this is already available in @awscloud today.

• 
  Ritesh Roushan (@devXritesh) reported 32 minutes ago

  A good architecture starts by separating document storage, signing, identity verification, and notifications into independent services. 1. API Gateway All requests (upload, sign, download, share) pass through the API Gateway. It handles authentication, rate limiting, request validation, and routing. 2. Document Service Contracts are uploaded directly to object storage (Amazon S3/GCS/Azure Blob). Metadata such as owner, participants, document status, and version history is stored in PostgreSQL. Large files never pass through application servers. 3. Identity Verification Service Before signing, users verify their identity using email OTP, SMS OTP, OAuth, or KYC providers depending on compliance requirements. A verified identity token is issued before allowing signatures. 4. Signing Service Each signature request creates an immutable signing event. Documents are locked while applying a signature to prevent conflicts when multiple users sign simultaneously. Optimistic locking or version numbers help resolve concurrent updates. 5. Audit Log Service Every action upload, view, download, sign, reject, revoke is published to Kafka. Events are stored in an append-only audit database with timestamps, signer identity, IP address, and device information, creating a tamper-resistant audit trail. 6. Notification Service Kafka events trigger email, SMS, and push notifications asynchronously so users are notified instantly without slowing down API responses. 7. Security • Encrypt files at rest (AES-256) • TLS for data in transit • Short-lived signed URLs for downloads • RBAC for document access • Hash every signed document (SHA-256) to detect tampering • Store digital certificates securely using a KMS/HSM 8. Scalability Deploy services independently behind load balancers. Use Redis for caching document metadata and sessions. Object storage handles millions of documents, while Kafka decouples services and absorbs traffic spikes. Read replicas improve download performance, and multi-region replication ensures disaster recovery. This architecture provides secure storage, concurrent signing, legal compliance, high availability, and scales to millions of contracts worldwide.

• 
  Adel Bucetta (@adelbucetta) reported 33 minutes ago

  @tushaarmehtaa @OpenAIDevs @awscloud back to school is just a Band-Aid on a larger issue: how do we make building with ai accessible for the next 50 million people, not just 50?

• 
  Harshil Mathur (@harshilmathur) reported 35 minutes ago

  4 billion payments. 3 trillion data points. One model trained on all of it. Meet @Razorpay Vulcan - India’s first transformer-based AI foundation model for payments. Built, trained and hosted in India, in partnership with @nvidia and @awscloud. Until now, every payments problem was solved separately: routing, fraud, risk, personalisation and more. We asked: What if one model could understand how money moves? And like LLMs are trained on text to understand language, Vulcan is trained on payments to understand how money moves. Already running in beta across 51,000+ businesses, Vulcan is delivering: - 8–10% improvement in payment success rates - the ultimate measure of whether a payment simply works. - 8x more international card fraud detected. - 5x more fraudulent or disputed transactions identified. - 1–2 lakh more purchases completed every month through better checkout personalisation. And we’re just getting started. The best part? Every payment Vulcan sees makes the next one smarter. We’ve spent years building the infrastructure that moves money for India. Now, we’re building the intelligence that understands and improves it. 🔥

• 
  Prateek Gupta (@p_valuee) reported 36 minutes ago

  AWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?

• 
  Brian Porter (@kbporter) reported 39 minutes ago

  @amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!

• 
  Amine Zack 🇩🇿 (@AmineZacks) reported 39 minutes ago

  @awscloud Bro fix your servers

• 
  Hannan (@truehannan) reported 41 minutes ago

  @AWSSupport Why AWS console is not opening? Its soo much slow even my internet and everything is fine. I used VPN too but nothing worked

• 
  Matthew Joughin | 🏗️ Cross Platform Dev Tools (@mrwcjoughin) reported 42 minutes ago

  @ivanburazin Why are you still using windows server ? It’s less than 10 minutes to fire up a @awscloud ECS cluster running free Linux

• 
  Anjishnu Ganguly (@Anjishnu46) reported 44 minutes ago

  I posted again that day because the same issue was blocking our AWS Activate application too. @AWSSupport said it had been passed along again. Another public reply, same unusable account.

• 
  zarrakh (@zarrakh) reported 45 minutes ago

  @awscloud @AWSSupport as I told before, It will be just a correspondence and no solution. I have been getting correspondence since feb 2026 but no refund, despite of your team confirmed that the issue is on your side.#aws

• 
  matyas.dev (@DevMatyas28516) reported 47 minutes ago

  @AWSSupport Still nothing happened after a week, after I sent your X account our issues numbers.

• 
  Har (@duckboy1909) reported 51 minutes ago

  @awscloud fix your Alexa servers and fix your Bluetooth on app and devices! #alexadown #alexa #amazon

• 
  Adam Peterson (@_adam_here_) reported 52 minutes ago

  @AWSSupport Even the AWS health page was down. Total AWS system downtime for 12-13 minutes. AWS appears back now.

• 
  Bob Tong (@bob80924) reported 52 minutes ago

  @Cloudflare @awscloud genuinely curious how tax/vat treatment works when your buyer is an anonymous agent wallet with no jurisdiction attached to it, feels like the accounting problem is way behind the payment rail problem right now

• 
  Open_ERV (@open_erv) reported 52 minutes ago

  Unfortunately although they appear to be awesome people BrambleCFD is turning out to not be that hot. The main problem is the relationships/what they do of all the different settings is ridiculously opaque. There is no documentation. Their solution is to try to explain things in a video call, and if you need help, you ask for it, which it takes a week or more to get any kind of answer from an actual human, not because they are doing anything wrong but that's just not a good system. It's a long long way from the useability of simscale. I did however uncover an option that might be reasonably good, which is a virtual machine that I pay for the core-hours on. In many ways this is better. I can work directly with openFOAM and one of the front ends on a high powered linux computer with hundreds of gigs of ram and 96 high powered cores, and still only pay for what I use, theoretically. The openFOAM foundation has a system worked out ad directly offers the service, unfortunately they in turn use the amazon AWS or the microsoft Azure system, but what can you do. There are other companies that do similar things, but they probably aren't as well done as the one from the actual foundation. I think I'll try that one first. Having an AI in a harness on the machine is probably going to be indispensable, but I'll be using it primarily as a learning tool rather than asking it to do everything for me. I have been able to set up CowAgent, which is kind of basic but seems to work ok, with DeepSeek. A "harness" allows the AI to run commands on your computer and read the output automatically, as well as the other things web chat stuff can do. Secondly, it can store information in files and run the AI in a loop, doing many inferences one after the other, thus getting far more done than a web chat can (actually they might do something similar now IDK but they don't seem to).

• 
  Jacklyn Taylor (@Ronindrake2) reported 53 minutes ago

  @awscloud @AmazonHelp @amazon Yo, can any of yall explain why a review that gets flagged for "community guidelines" refuses to tell you what the issue is? Like yall's bot goes "it violates rules!" But cant tell me what part? It obviously had to note what the issue was...

• 
  Keith Townsend (@CTOAdvisor) reported 53 minutes ago

  I spent over $120 in @awscloud so far this month. Most of it has been on GPU instances and Xeon 6. This is the most I've spent since I've had a long-running VM as a web app server a few years ago.

• 
  Vinit Upadhyay (@vinitcodes) reported 55 minutes ago

  @AWSSupport @kirodotdev @awscloud I’ve already raised a case explaining the entire issue. Case ID: 178664512400070. Unfortunately, I still haven’t received any genuine help, which is really disappointing. I’m not the only one facing this issue-many others are experiencing the same problem. Please look into this.

• 
  Aqib Ansari (@Aqib_Ansari_) reported 58 minutes ago

  @AWSSupport Hey @AWSSupport any update on this? 8 Aug 2026: Issue opened 13 Aug 2026: Issue escalated to specialized team 18 Aug 2026: Still being investigated. Its 21 Aug 2026 now still no resolution or substantive update. Nearly 2 weeks for a service-access issue is frustrating experience

• 
  Sudeep (@sudee1285) reported 1 hour ago

  I need assistance to access existing APN account...it's getting error.. please help me. @awscloud

• 
  Gopal Goti (@gopal_goti) reported 1 hour ago

  @AWSSupport @AWSSupport Thank you for the update, but 'high volume' cannot justify a support case sitting completely 'Unassigned' for over 4 days for a basic account verification issue. This is not a complex technical issue. it is a backend system error on the AWS verification form.

• 
  jd42 (@jdonovan42) reported 1 hour ago

  @DarioCpx Pls recalculate considering the massive clouds the AI revs sit on. Each $1 in AI attaches $1.5-2.5X attached cloud biz and your down to 30-45% of revs. Then as open wgt models gain apply the 100% revenue retention vs. 60% on frontier and look at EBITDA % from frontier is 10-15% max. But nice try ;) No doubt Anthropic and OpenAI both stimulate demand for Amazon AWS. It creates 2x the cloud biz than it does the direct AI biz. So why not count the full picture of things vs just the #'s that fit one narrative.