Amazon Web Services status: access issues and outage reports

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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 18, 4:10 AM GMT+5:30	0	0
Apr 18, 4:30 AM GMT+5:30	0	0
Apr 18, 4:50 AM GMT+5:30	0	0
Apr 18, 5:10 AM GMT+5:30	0	0
Apr 18, 5:30 AM GMT+5:30	0	0
Apr 18, 5:50 AM GMT+5:30	0	0
Apr 18, 6:10 AM GMT+5:30	0	0
Apr 18, 6:30 AM GMT+5:30	0	0
Apr 18, 6:50 AM GMT+5:30	0	0
Apr 18, 7:10 AM GMT+5:30	0	0
Apr 18, 7:30 AM GMT+5:30	0	0
Apr 18, 7:50 AM GMT+5:30	0	0
Apr 18, 8:10 AM GMT+5:30	0	0
Apr 18, 8:30 AM GMT+5:30	0	0
Apr 18, 8:50 AM GMT+5:30	0	0
Apr 18, 9:10 AM GMT+5:30	0	0
Apr 18, 9:30 AM GMT+5:30	0	0
Apr 18, 9:50 AM GMT+5:30	0	0
Apr 18, 10:10 AM GMT+5:30	0	0
Apr 18, 10:30 AM GMT+5:30	0	0
Apr 18, 10:50 AM GMT+5:30	0	0
Apr 18, 11:10 AM GMT+5:30	0	0
Apr 18, 11:30 AM GMT+5:30	0	0
Apr 18, 11:50 AM GMT+5:30	0	0
Apr 18, 12:10 PM GMT+5:30	0	0
Apr 18, 12:30 PM GMT+5:30	0	0
Apr 18, 12:50 PM GMT+5:30	0	0
Apr 18, 1:10 PM GMT+5:30	0	0
Apr 18, 1:30 PM GMT+5:30	0	0
Apr 18, 1:50 PM GMT+5:30	0	0
Apr 18, 2:10 PM GMT+5:30	0	0
Apr 18, 2:30 PM GMT+5:30	0	0
Apr 18, 2:50 PM GMT+5:30	0	0
Apr 18, 3:10 PM GMT+5:30	0	0
Apr 18, 3:30 PM GMT+5:30	0	0
Apr 18, 3:50 PM GMT+5:30	0	0
Apr 18, 4:10 PM GMT+5:30	0	0
Apr 18, 4:30 PM GMT+5:30	0	0
Apr 18, 4:50 PM GMT+5:30	0	0
Apr 18, 5:10 PM GMT+5:30	0	0
Apr 18, 5:30 PM GMT+5:30	0	0
Apr 18, 5:50 PM GMT+5:30	0	0
Apr 18, 6:10 PM GMT+5:30	0	0
Apr 18, 6:30 PM GMT+5:30	0	0
Apr 18, 6:50 PM GMT+5:30	0	0
Apr 18, 7:10 PM GMT+5:30	0	0
Apr 18, 7:30 PM GMT+5:30	0	0
Apr 18, 7:50 PM GMT+5:30	0	0
Apr 18, 8:10 PM GMT+5:30	0	0
Apr 18, 8:30 PM GMT+5:30	0	0
Apr 18, 8:50 PM GMT+5:30	0	0
Apr 18, 9:10 PM GMT+5:30	0	0
Apr 18, 9:30 PM GMT+5:30	0	0
Apr 18, 9:50 PM GMT+5:30	0	0
Apr 18, 10:10 PM GMT+5:30	0	0
Apr 18, 10:30 PM GMT+5:30	0	0
Apr 18, 10:50 PM GMT+5:30	0	0
Apr 18, 11:10 PM GMT+5:30	0	0
Apr 18, 11:30 PM GMT+5:30	0	0
Apr 18, 11:50 PM GMT+5:30	0	0
Apr 19, 12:10 AM GMT+5:30	0	0
Apr 19, 12:30 AM GMT+5:30	0	0
Apr 19, 12:50 AM GMT+5:30	0	0
Apr 19, 1:10 AM GMT+5:30	0	0
Apr 19, 1:30 AM GMT+5:30	0	0
Apr 19, 1:50 AM GMT+5:30	0	0
Apr 19, 2:10 AM GMT+5:30	0	0
Apr 19, 2:30 AM GMT+5:30	0	0
Apr 19, 2:50 AM GMT+5:30	0	0
Apr 19, 3:10 AM GMT+5:30	0	0
Apr 19, 3:30 AM GMT+5:30	0	0
Apr 19, 3:50 AM GMT+5:30	0	0
Apr 19, 4:10 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

Errors (42%)
Website Down (32%)
Sign in (26%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Palm Coast	Errors	1 day ago
West Babylon	Errors	7 days ago
Massy	Errors	8 days ago
Benito Juarez	Errors	12 days ago
Paris 01 Louvre	Website Down	17 days ago
Neuemühle	Errors	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

Xyz (@Xyzfb2t) reported 45 seconds ago
@awscloud First create a problem by having different services and the solve it by creating a new service.
Queen of hearts (@Petielvr) reported 2 minutes ago
@AWSSupport Hello, this is acct. #26672735262. I cannot pay my bill because I get a 404 error. I have been trying to escalate this issue since Friday the 17th. Please have a human call Donna @ 3148223232
nightshift (@nightshift54619) reported 4 minutes ago
@amazon @awscloud Has destroyed their web site from idiot web programming... It's so slow and laggy it's unusable. Whatever they did in the last couple weeks, destroyed its usability. Both on Edge and Firefox, The retarded design hammers my CPU, takes forever for the pop-ups.
Basil K (@gotobasil) reported 5 minutes ago
@awscloud : UAE data center DOWN for 2 DAYS! No response to tickets, no assignments, zero communication. We've exhausted every channel to reach you. How can businesses trust AWS when we're STUCK without app access? This kills our operations! #AWSOutage #UAE #CloudFail
Hershal Dinkar Rao (@Hershal0_0) reported 6 minutes ago
@awscloud @PGATOUR still won't help me fix my slice though
Bryan (@0xp4ck3t) reported 8 minutes ago
@AWSSupport We have business + and we should be able to get a response from AWS within 30 minutes for critical issues. It's been hours, our **** DB is down. We need someone to have a look on it. Case ID 177566080000785
Vic Nanda (@vic_nanda) reported 11 minutes ago
@awscloud horrible service, I opened a service request over a week ago and your website says 48 hrs for handling support issues. What is the number to call if you guys won't handle support tickets on time?
Pranav Soni (@_ps428) reported 13 minutes ago
@awscloud is ec2 down again?
**** Gutierrez (@puntanoesverde) reported 17 minutes ago
@jo_byden @PearsonVUE @awscloud This feels like a bad joke. It is degrading to have to plead for my rights just because of a natural cognitive habit. Thinking out loud is part of my problem-solving process as an Architect.
Luke Hebblethwaite (@lukehebb) reported 17 minutes ago
so without notice @awscloud have suspended my kiro subsciption nice now for their terrible support to waste time not helping me
Product FN (@floranext_pm) reported 18 minutes ago
@AWSSupport a client of our's website has been down since Friday due an SSL error that we cannot resolve without Support's assistance. Our client is losing revenue from this we need immediate action.
Ritesh (@RiteshA10965147) reported 21 minutes ago
@amazonIN @awscloud @amazon Team, in India login, i am not able to see the billing address option at both Mobile app and website. Not sure if this is removed. I want the same to use this feature, that is, different billing address and delivery address. please support.
Ralf Rolfen (@Hagebuttentee12) reported 27 minutes ago
@awscloud Problem: RDS Snapshot re-creation and Cloudformation / CDK are a maintenance nightmare. FR 1. Change SnapshotIdentifier to not be a replacement property when changed to empty FR 2. CDK: Merge DatabaseCluster and DatabaseClusterFromSnapshot into a single class.
Big-Papi Δ (@bigpapi12988) reported 28 minutes ago
@AWSSupport @Stealth732949 We understand there may be no ETA, but operating with no communication is unacceptable. Our business relies on your service, which is currently down. We are open to upgrading our plan if required. We need a resolution within the next two hours and are available via all channels
Decent Cloud (@DecentCloud_org) reported 32 minutes ago
@AWSSupport @CPGgrowthstudio Production down 5 days. The response commits to nothing. Next customer with this issue finds the same boilerplate.
Abomination (@Abomination81) reported 35 minutes ago
@spiderlol_ I have nothing at home but a macbook pro and a server with some 5090's for ML's and storage. I use amazon aws ec2
canadianbreaches (@canadabreaches) reported 36 minutes ago
BREACH ALERT: Duc (Duales) — Toronto fintech. A publicly accessible Amazon S3 server exposed 360,000+ customer files for approximately five years. Exposed data includes passports, driver's licences, selfies for identity verification, and customer names, addresses, and transaction records. Office of the Privacy Commissioner of Canada is investigating. Severity: CRITICAL.
Unicorn X Crypto (@Xcrypto_master) reported 37 minutes ago
@AWSSupport my new account is suspended for KYC issues and my access is disabled. Case ID:177300411200292. I cannot log in to provide documents. Can you please escalate? saas down im drowning .
eldar (@eldar737394) reported 39 minutes ago
@AWSSupport I need urgent help with Case ID: 177378404200042. I have been waiting for 3 days for a refund request ($67.90) but no human response yet. I am a student and this charge is a huge issue for me. Please escalate this. #AWSSupport #AWS
Mansour (@Mn9or_) reported 39 minutes ago
@AWSSupport Hello We are currently affected by the outage in me-south-1 AMI copy to another region is stuck and failing Snapshot creation fails with internal errors Plz help , we can not create a tech support as it’s required a subscription
K Subramanyeshwara (@ksubramanyaa) reported 44 minutes ago
@AWSSupport @AWSCloudIndia @awscloud I have sent you the case id and a screenshot of the error. Can you please fast-track it? Thank you
Decent Cloud (@DecentCloud_org) reported 46 minutes ago
@AWSSupport @lookingforsmht Monitor your inbox. The next customer with this issue finds this exact non-answer.
Adrian SanMiguel (@ar_sanmiguel) reported 50 minutes ago
@ranman @QuinnyPig @awscloud Yeah, well. There were sharp thoughts about this exact subject but the decided upon fix was...double down on moar official engagement. It ain't exactly working.
Decent Cloud (@DecentCloud_org) reported 51 minutes ago
@Mn9or_ @AWSSupport No support subscription means you wait for someone else's ticket to fix your outage
Mr. Hobo Millionaire (@MrHoboM) reported 52 minutes ago
@AWSSupport @brankopetric00 It’s terrible. No one with an ounce of design skill would build it the way you did. Ask whatever AI you use to judge it.
ُ (@lijvvz) reported 52 minutes ago
We are increasingly frustrated by the ongoing high ping issues in Fortnite for players in Saudi Arabia. Despite the region’s massive and growing player base, we continue to face poor connectivity, unstable performance, and a clear competitive disadvantage @awscloud @EpicGamesES
Roberto Shenanigans (@Rob_Shenanigans) reported 56 minutes ago
@PSchrags @awscloud @NextGenStats Hard disagree that there's no hole currently at LT. Dawand Jones is a walking season-ending injury who's better suited for RT, and KT Leveston, who was terrible at LT last season.
Mike Dupont (@introsp3ctor) reported 57 minutes ago
@AWSSupport the billing ticket is open for days, and the discord and the github and absolutly no response from aws or kiro. Its seems like another release on a friday issue, so i will wait a bit happy holidays. my guess is they ran out of money and had to pause a bunch of accounts in loss.
DrastikD (@ThrottlesTv) reported 57 minutes ago
@awscloud @amazon WTF Amazon, "AWS doesn't talking to shopping" so my AWS works fine but can't log in to shop. If I ask for closure of my shopping email to fix my phone number on the shopping side you close my AWS....I thought they don't talk?
Christhyl Ceriche (@ChristhylCC) reported 59 minutes ago
@amazon @awscloud Hi, my amazon Prime video account is locked and I can’t sign in. When I try to contact support, it asks me to log in and I’m stuck in a loop. Could you please help me recover access?