Amazon Web Services status: access issues and outage reports
Some problems detected
Users are reporting problems related to: website down, errors and sign in.
Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 20: Problems at Amazon Web Services
Amazon Web Services is having issues since 11:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (38%)
- Errors (36%)
- Sign in (26%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Monterrey
|
Website Down | 5 days ago |
 Rostock
|
Website Down | 8 days ago |
 Glendale
|
Website Down | 19 days ago |
|
Oakland
|
Sign in | 21 days ago |
 Greater Noida
|
Errors | 21 days ago |
|
Alamogordo
|
Website Down | 26 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Woods (@RyanRael16) reported@Midnight_Captl The irony is genuinely remarkable. Every hyperscaler on earth confirms they cannot build infrastructure fast enough. Azure supply constrained at 40% growth. Meta raising capex to $145B. Amazon AWS growing 28% with no signs of slowdown. Google Cloud up 63%. All four saying they need more chips faster than anyone can deliver them. And Nvidia is down 4%. The only rational explanation is the market is pricing in custom silicon risk. If Microsoft, Meta, and Google are all building their own chips to supplement GPU supply the fear is Nvidia's pricing power erodes over time even as demand grows. That is a legitimate long term concern dressed up as a short term sell. But in the near term supply constrained hyperscalers raising capex is the single most bullish data point for Nvidia that exists. The market will figure that out. It usually does. Just not on the same day.
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Akshay Purohit (@iamakkshayy) reported@AWSSupport @AWSCloud I’ve been trying to reach support for the last 2 days regarding my suspended account [901205560142], but no response on my tickets yet. My website and business services have been down for 2 days because of this. Please urgently reactivate my account .
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Uttam Tarsariya (@UttamTarasariya) reported@AWSSupport URGENT: My account was auto-upgraded from Free Tier, then suspended minutes later. No dues, no violations. Cannot login (root or IAM). Our production AI agent serving live users is DOWN. Please help reinstate ASAP. Ready to verify anything. Can I DM details?
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XALE (@InvincibleXALE) reported@AWSSupport Hi again, Its been over 2 days now, and over 30+ customers are affected of ours and its been critical And our account is still the same Feeling kind of hopeless on this.. I need this issue resolved ASAP, PLEASE Before the week starts or this issue can force us to lose clients
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Kunal (@kunal_twts) reported@ryukozyy @awscloud But those computers ease so much issues for companies
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Smarty (@RathoreSmarty) reported@AmazonHelp @amazonIN @awscloud It is unacceptable refund was already initiated w/o any investigation Now after investigation,its denied citing policy violations. If issue, why was the refund approved in the 1st place? Reversing it later is unfair. I request immediate refund.
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The Mad Maragan 🇦🇺 🎮 🍫 🐝 (@The_Mad_Maragan) reported@AWSSupport I have had a case open for 3 days with no action (except some useless AI response) regarding a problem updating my payment method (credit card expired). Case shows as "Unassigned". Can you DM me and help get some action on this urgently? Need to update for billing.
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Fabrizio Toknup (@Fabrizio_Toknup) reported@chainlink @amazon @awscloud Having data on AWS is a step forward, but distribution doesn't solve the core issue of how trust is audited when nodes fail. What's your biggest concern with oracle reliability?
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Marci (@Nma_ci) reported@AWSSupport We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177753893100221
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BagerX (@Bagerix) reportedUnacceptable for an "enterprise" cloud. @awscloud & @Azure give grace periods to prevent disasters. GCP shutting down a live business over a minor payment delay is UNSAFE. We lost actual customers today. Moving our infrastructure immediately. Fix this @AskGoogleCloud! (2/2)
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SCOTT (@ScottSummers) reportedIf you’re still ignoring $ICP after today and @awscloud going down you’re retarded
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Sakura Yuki (@sakurayukiai) reported@vllm_project @awscloud @RedHat_AI The wild part is that FP8 KV cache was silently nuking 128k retrieval down to 13% and everyone probably just blamed the model. Two-level accumulation in FA3 is a massive save.
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Arshad Ansari (@arshad_ans5268) reported@AmazonHelp @awscloud Please tell me when my problem will be solved. I have sent you all the details.
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criptoejəsus 𓂀🪙🌊 (@criptoejesus420) reported@Demosthenes555 @awscloud Yeah it knocked Fortnite down for a few hours too
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Trbimixs (@TrbimixsQ) reported@AWSSupport i've finished, plz fix it soon
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Robin Morris (@RobinDavidMorri) reported@AWSSupport @UttamTarasariya think there's a general outage bc I can't login either. passkey not working and SMS message not delivered when I try MFA.
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Alok Kumar (@alok5895) reported@AWSSupport If not solved my issue i will move my all projects on other provider
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FortuneFavorsTheBold (@BeBoldAlways) reported@PSchrags @awscloud @NextGenStats Not a bad summary but KC failed to draft any OL help which needs addressing. One of their front five guys goes down w/injury? Trouble.
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tsonubin (@tsonubin) reportedAnybody experiencing login issue with AWS CLI? @awscloud @awssupport
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CodieEditor (@CodieEditor) reported@AWSSupport @AWSSupport Still, there is no fix for this billing. We hold to using our AWS account to avoid further unexpected costs. Please fix Opus 4.7's billing issues in Bedrock. I think all AWS users might be facing this issue at some point.
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Paulo (@Paulolethal) reported@AWSSupport This doesn't solve my problem; if they're not going to include Claude Opus 4.7 in Kiro, then I'll switch to another tool.
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Nifty Cycle Lab (@NiftyAlpha_Q) reported@AWSSupport @AWS Urgent: AWS support case unassigned for 24+ hours blocking critical work. INVALID_PAYMENT_INSTRUMENT error persists 30+ hours despite fixed payment method. Case #[177837361600663]. This is a known Bedrock Marketplace issue requiring escalation. Please help!
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alexand.ro (@alexand__ro) reported@AWSSupport 1 year old AWS account is blocked all of a sudden for not providing documents (after 1 year with no problems), but when I do provide them, I receive the same email back requesting the same documents. Please help me unblock this faster, my applications are down
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Rahul Khatri (@Rahulk644) reported@AWSSupport. Trying to resolve a $200 billing from accidentally left-on resources after our student startup shut down. I've had 2 cases open requesting a waiver & account closure, but both have sat unassigned for 1 month. Need urgent help. Cases: 177520122800121 177591632700789
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いいね！ (@yiyine8) reported@AWSSupport Urgent billing issue. My EC2 instances are still generating charges, but I cannot access my AWS accounts because the registered emails were deleted. Case ID: 177725454200231 Could someone please help review my case?
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Perfect Enemy (@PerfectEnemy376) reported@AWSSupport I sent support requests two weeks ago, but there is still no solution to my issue! My problem is being completely ignored!
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ToadcalledRory (@JJ23021049) reported@awscloud @OpenAI @amazon please make your invites for Pokemon products for prime members only. You are getting so botted by people selling 100s of thousands of email addresses. This would fix the problem immediately! Do it for the collectors!
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Matt Adams (@mattflashuk) reported@AWSSupport There is still no activity on this issue @AWSSupport
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Eduardo Rodrigues (@EduardoRod1972) reported@Suporte_Vanlink @AWSSupport @AWSSupport we have to pay a lot of people today, and we can’t use our systems, I believe the restatement needs to be immediately after de payment, this problem impacts in many areas of our company, including external users, many parents can’t see the school transportation in app
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Anthony (@anthonyistyping) reported@accuratetlm13 @FisherPrice @awscloud going to teach my 2 year old server management