Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (71%)
• Sign in (14%)
• Errors (14%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Sign in	12 days ago
Pottstown	Website Down	17 days ago
Iztacalco	Website Down	20 days ago
Boca da Mata	Errors	1 month ago
Township of Evan	Website Down	2 months ago
New York City	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jd42 (@jdonovan42) reported 7 minutes ago

  @DarioCpx Pls recalculate considering the massive clouds the AI revs sit on. Each $1 in AI attaches $1.5-2.5X attached cloud biz and your down to 30-45% of revs. Then as open wgt models gain apply the 100% revenue retention vs. 60% on frontier and look at EBITDA % from frontier is 10-15% max. But nice try ;) No doubt Anthropic and OpenAI both stimulate demand for Amazon AWS. It creates 2x the cloud biz than it does the direct AI biz. So why not count the full picture of things vs just the #'s that fit one narrative.

• 
  Chaz Wargnier ♨️ (@DataChaz) reported 12 minutes ago

  Let's take @Snowflake as an example. Working there gave me a clear view of the data problems hiding behind most ambitious AI roadmaps. Because Snowflake is natively deployed on AWS and available through the AWS Marketplace, it fits right into a modern stack. If you are building an AI feature, a sensible pattern looks like this: > Isolated customer events land securely in Amazon S3 from day one > Snowflake transforms raw data into a governed, usable layer > Flexible Amazon ECS compute routes only approved context to Amazon Bedrock Getting this pipeline right early means less time fixing data leaks and more time shipping AI features ↓

• 
  Dhananjay (@DhananjayKhark2) reported 14 minutes ago

  @AWSSupport Case open since Aug 13 — 15 days, no fix! AWS Glue blocked with AccessDeniedException (account-level) in ap-south-1. NOT an IAM issue. Needs backend account verification sync. Case: 178661799100381 Please escalate! 🙏 #AWS #AWSGlue @awscloud @AWSCloudIndia

• 
  ❤️‍🔥ViBe GuY_PrinCe😉 (@777PrinceFreaky) reported 20 minutes ago

  Amazon has very poor service in Warranty and Claim Procedure To Customer fix this for me soon @amazonIN @awscloud @AmazonHelp

• 
  Arick Goomanovsky (@g00manoid) reported 20 minutes ago

  @awscloud It's worse than technical debt in one way - sprawl compounds through the connections, not just the count. Ten agents with no shared context or ownership isn't ten problems, it's every pair of them. The fix is a connective layer that makes them a network instead of scattered debt.

• 
  jayesh somani (@Jayesh_Somani_) reported 21 minutes ago

  It's Sunday 11:30 AM. Production is down. Users can't login. My phone won't stop buzzing. Every tool I tried to use to fix it — blocked. AWS had quietly quarantined our only admin IAM user. Here's how I restored production in 2 hours without AWS Support @awscloud 🧵

• 
  Graham Christensen (@grhmc) reported 23 minutes ago

  @apparentorder @QuinnyPig @awscloud I'm sure they'll fix it after they're done at the discotheque

• 
  Jared Cassidy (@depach) reported 25 minutes ago

  @grhmc @QuinnyPig @awscloud Not fixed on mine I login every day 🥲 did you have to set anything?

• 
  Ikenna Iheanaetu (@Ikenna_dev) reported 27 minutes ago

  @awscloud Runtime request flow User → HTTPS → ALB → ECS Fargate → Container The ALB handles HTTPS using ACM and routes traffic to the ECS service. The service runs multiple tasks across Availability Zones, giving the application redundancy instead of relying on one server.

• 
  EJ Campbell (@ejc3) reported 29 minutes ago

  @awscloud why? > Error: updating SSM Parameter (/github-runner/user-data): ValidationException: The specified parameter value is too large. Advanced-tier parameters support a maximum parameter value of 8192 characters.

• 
  🦋Kieran🦋 💻 (@sir_divs_alot) reported 30 minutes ago

  🚨 @AWSSupport I've been unable to create a Kiro subscription for 2+ weeks, getting error"account is not authorized to make this call." I have an active account, valid billing, and correct IAM Identity Center Organization instance setup. Case #178567212700620 escalate urgently.

• 
  Chris (@Mcatbeast) reported 32 minutes ago

  @awscloud has to have the worst sign-in page EVER. Every time I try to login as an IAM user it’s a complete headache and takes 30 minutes to figure out

• 
  Christian Nonis (@christiannonis) reported 33 minutes ago

  I am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever

• 
  Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported 35 minutes ago

  @AWSSupport Live production server is down. Case 178699777500302 (Account Reinstatement) filed with a callback requested — call failed to initiate. Earlier case 178699433100264 still unassigned. Need urgent help, can someone DM me?

• 
  Nachman Mostofsky ✡︎🇺🇸 (@Mostofsky) reported 35 minutes ago

  @awscloud I signed up w/ new account to get @AWS_Gov. Got usual error. Created ticket. At about 3pm. Just got my phone call. At 11:30. AT NIGHT! To then get a message while on hold that there was an error, that a tech was assigned to case & would call me back. C'mon!

• 
  X anonyn (@OmrX304) reported 36 minutes ago

  @AWSSupport @RahulMatta1994 @AWSSupport Hi team, my account is suspended due to payment rate limit (Error 880104). I've sent a DM with my Case ID & details. Could you please escalate this to the billing team urgently? Thanks!

• 
  Don KofiAdM1N 🎖️🎖️🎖️ (@DonKofiAdM1n) reported 38 minutes ago

  @anonymo6575 @AsakyGRN lol even a Jss2 can go all you just mentioned right now seriously you have no idea. Do you even know anything about Amazon aws javasscript c++ building a valid algorithm or a bank website that you login in with on your phone you think yahoo guys can do this ? lol your Knowledge is limited.

• 
  krrawn (@krrawn) reported 38 minutes ago

  I was wondering why @awscloud support was slow the other day

• 
  Stephen “The Yellow Dart” Schutt (@schuttsm) reported 39 minutes ago

  @QuinnyPig @awscloud I get charged $0.55 every month. Fix that

• 
  John Darin Holloway (@bofkentucky) reported 40 minutes ago

  @QuinnyPig @awscloud Hopefully better than the "new" broken elastic beanstalk console experience.

• 
  Somers (@jake__somers) reported 46 minutes ago

  AWS keeps charging me 1000x what it should be for inference I try to use the new "generally available" Grok 4.6 Prompt caching doesn't work at all I spend $1.9 worth of inference testing caching I see my AWS bill is now $3400 This was an issue months ago as well. @AWSSupport

• 
  Prateek Gupta (@p_valuee) reported 46 minutes ago

  @AWSSupport My entire production is down since 3 days, I believe this is a P1 and should be treated like one @AWSSupport. Please help me with an ETA

• 
  Keith (@happy_keith) reported 46 minutes ago

  @amazon @awscloud @AmazonUK What does it take to get you to respond to a serious problem DO NOT tell me to go to customers services AI as it is incapable of responding to the issue This is a complete farce !!!!!!

• 
  Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported 53 minutes ago

  @AWSSupport @AWSSupport @awscloud small business now facing issues with clients. Have provided all details and past 2hrs downtime on production server. Case 178699777500302 with Bill B. Also case 178555512600788, open since Aug 4, no response.

• 
  Matthew (@OneShotCaller) reported 54 minutes ago

  @ZZiata15569 @awscloud I have billing and budget alerts set up with AWS already. Main problem with a lot of tools I’ve used is too much noise in the alerts vs AWS option. Still, I think every AWS customer gets at least 1 surprise lol… part of initiation (onboarding?)

• 
  Brad (@beeradmoore) reported 55 minutes ago

  @QuinnyPig @awscloud I made a thing that posts in Slack when a new AZ goes live. It has pipped up twice in two days. I thought that was odd, it’s sat silent for so long and now twice in two days! Turns out it’s broken and will just repeat until I tell it that yes I know about eu-west-2d

• 
  Corey Quinn (@QuinnyPig) reported 56 minutes ago

  I want to hear the inside story of the largest @awscloud project. Not bill run, nor S3. I’m talking about what it took to fix all the hardcoded “jeff@“ userID stuff when @ajassy rose. Not kidding: it woulda been orders of magnitude easier for him to change his name to “Jeff.”

• 
  Carlos DP 🤖🇺🇸 (@carlosdponx) reported 57 minutes ago

  @MarwaEldiwiny They’re not hiding it’s a G1, it’s obviously a G1 and they don’t lie if asked. I don’t advertise explicitly my robots are built on G1 either, because it’s a distraction when marketing like this. The end user doesn’t care. It’s like if you sold a SaaS product and mentioned the servers run on Amazon AWS, it’s irrelevant to the user. Their tweets are marketing posts, not technical reports. Also idk what you mean by the G1 “having a lot of issues”. It’s the most reliable and mature humanoid platform you can actually buy today (and we have no data on reliability of closed platforms).

• 
  Alvaro Villalba (@alvarovillalbap) reported 1 hour ago

  @philipkung @awscloud @amazon Technical support has being helpful historically for me (with smaller problems than yours) But it did cost us a lot of $$$ for something I feel should be included Did they charge for your technical support?

• 
  Sumedh More (@DroidBoyJr) reported 1 hour ago

  Hey @awscloud @AWSSupport im trying Bedrock with root user and getting NOT_AUTHORISED error with 400. Tried support and the ai assistant couldn't find anything. Tried raising ticket, it asked me to upgrade support plan. Plan upgrade failing with error. Going nowhere #SOS