Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (43%)
• Errors (38%)
• Sign in (20%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Kyiv	Sign in	1 day ago
Chennai	Website Down	4 days ago
Point Pleasant Beach	Website Down	9 days ago
Little Rock	Errors	12 days ago
Atlanta	Website Down	12 days ago
Clearwater	Website Down	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nifty Cycle Lab (@NiftyAlpha_Q) reported 8 minutes ago

  @AWSSupport @AWS Urgent: AWS support case unassigned for 24+ hours blocking critical work. INVALID_PAYMENT_INSTRUMENT error persists 30+ hours despite fixed payment method. Case #[177837361600663]. This is a known Bedrock Marketplace issue requiring escalation. Please help!

• 
  Astra (@0xAstra) reported 10 minutes ago

  @awscloud AWS is honestly a massive disappointment. You sign up, then discover basic customer support is locked behind a paid plan. Isn’t support supposed to be the most basic part of a cloud service? I didn’t pay for premium support, so a simple SES email permission request has been ignored for three days. I genuinely don’t understand how this is the world’s No.1 cloud provider. This experience is terrible.

• 
  Zippy (@zippy257) reported 11 minutes ago

  @awscloud @OpenAI wake me when one of these agents actually survives a real outage without human rescue

• 
  Astro Kanu (@AstroKanu) reported 12 minutes ago

  @awscloud @AWSSupport if u don’t resolve this on urgent basis I’m going to start telling my clients who have paid for my services- which are down because of you to start writing to u to claim a refund - you cannot disrupt a live project and be so causal about this #aws #awsscam

• 
  Ashish Pawar (@Ashish_Pawa_22) reported 15 minutes ago

  @AWSSupport @AWSSupport Prioritized but still no call after 74 hours. Documents already sent. Need phone verification NOW. My business is down. Call +91-8275976388 immediately.

• 
  E’s Journal (@EJL888999) reported 15 minutes ago

  The Billionaire Who Sold Time How Jeff Bezos Turned Minutes Saved Into Trillions of Dollars in Consumer Value Jeff Bezos didn’t become one of the world’s richest people by taking value from society—he became rich by saving people time. Amazon reduced shopping trips, search effort, uncertainty, and delivery delays for hundreds of millions of customers. Economist William Nordhaus argued innovators capture only a small share of the value they create. Using the logic, Bezos’s $275 billion fortune may represent over $13 trillion in social value. If Amazon saves users just four minutes a day through convenience and efficiency, society gains far more than Bezos keeps. In capitalism, the biggest fortunes often come from solving problems at massive scale. #Reflection #Business @amazon @awscloud

• 
  homanp (@pelaseyed) reported 16 minutes ago

  @0xMevu @specific_dev @awscloud It's a swarm of researches, we don't have issues with tool calls.

• 
  aem (@aemukit) reported 18 minutes ago

  I guess @awscloud is down and that's why everything is down.

• 
  StatusGator (@statusgator) reported 18 minutes ago

  🔥AWS outage update: @awscloud is calling the ongoing US East 1 outage in N. Virginia a "thermal event". It sounds like some cooling system failed over there at AWS. Also, the backup cooling must have also failed. And then some instances got fried. Impact has expanded to other services in the Availability Zone that depend on affected instances: AWS IoT Core Amazon ElastiCache Amazon Elastic Load Balancing Amazon Redshift Amazon SageMaker

• 
  John Mason 🐝 (@john_mason_) reported 18 minutes ago

  @wattreach @AWS @awscloud Good luck, AWS Support has been going down the tubes.

• 
  Jimmy Z (@Xiaozhu9110) reported 24 minutes ago

  @chainlink @amazon @awscloud AWS listing solves the biggest adoption problem — developers can now plug into Chainlink without touching crypto tokenomics. Smart move making this just another API in their existing stack.

• 
  Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported 26 minutes ago

  In my @awscloud account I have checked boxes to deny STS to regions where I don’t have or want resources. Yet when I login I’m seeing attempted connections to STS regional subdomains all over the world. Apparently @littlesnitch DNS filtering is not working anymore as it keeps popping up IP addresses and I have to click the info link to see what domain my system is trying to connect to now. Why? So I need to move my attempt to login to the AWS console to an EC2 instance now to better control network traffic? Is @littlesnitch busted? No time for this.

• 
  Hershal Rao (@Hershal0_0) reported 32 minutes ago

  @awscloud translation: my boss saw a demo and now it’s my problem by monday

• 
  BagerX (@Bagerix) reported 33 minutes ago

  Unacceptable for an "enterprise" cloud. @awscloud & @Azure give grace periods to prevent disasters. GCP shutting down a live business over a minor payment delay is UNSAFE. We lost actual customers today. Moving our infrastructure immediately. Fix this @AskGoogleCloud! (2/2)

• 
  Eochu Ollathair (@TheDagda___) reported 33 minutes ago

  @awscloud Who do you want to be able to blame yourself or them? That is the decision. If you aren't confident in yourself, use them, but at the same time, maybe you are letting your customers down by not using the tools you have.

• 
  Patrick McGuinness (@mcguinnessfortx) reported 33 minutes ago

  @Restorethewest7 @jackprandelli @Volleyky22 "But didn't we have internet and at least some modern tech without data centers?" Only the much smaller early internet. Cloud computing came along, built on data center server farms, to scale the internet up, and Amazon AWS pioneered how to make scaling the internet work.

• 
  LK (@lkay_official) reported 35 minutes ago

  @AWSSupport I have an issue with my account where I can’t add credit cards or do anything, I get redirected everytime I login and I need to pay for services before they expire.

• 
  Matthew Garrison (@GlowieRag) reported 44 minutes ago

  @AWSSupport I have a 7 day old unassigned support ticket for a billing refund, and my auto pay declined due to suspected fraud because the cost was so much higher than normal. This is pretty urgent, id like to fix this and pay you! Case id 177973340000997

• 
  Soul & Silicon AI (@soulandsilicon) reported 44 minutes ago

  @AWSSupport @AWS @awscloud you guys have not been very helpful. Premium support did not get back to me within the appropriate time window for production issues. As a matter of fact didn’t even get an answer at all. Multiple chats led to not resolving my issue of quota increase as a result my newly signed client (a bank!) is blocked and can’t use our service. I’ve been told to get account manager through a sales form, yet another thing no one is getting back to me. Dead end after dead end.

• 
  Mike | 🏀 Sports Ninja (@Major_Mike) reported 45 minutes ago

  @WNBA @awscloud Your gravity board is broken

• 
  Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported 45 minutes ago

  @Chiraq100x @Anthropic @awscloud I mean I can check this after every prompt but that doesn’t help that I’ve already been billed for the tokens and have to pay to fix it if I want it to be correct.

• 
  OdysseasPapadmitriou (@odyhub) reported 45 minutes ago

  @AWSSupport - Redis issues on Virginia US-East1 - why are your updates so incomplete?

• 
  Alex Joshua (@JoshuaAlex91434) reported 51 minutes ago

  @awscloud This integration could really streamline how we identify issues in workflows. Less time on data means more time for action.

• 
  Sridhar Katakam (@srikat) reported 54 minutes ago

  @AWSSupport 39 hours since my email reply and still waiting. There's not a single human reply so far regarding the billing issue.

• 
  ELECTROCARDS (@ELECTROCARDS) reported 55 minutes ago

  @awscloud i am from Pakistan i need your help for Amazon account opening issue.

• 
  CCFC-New season (@sohali2012) reported 55 minutes ago

  @WNBA @awscloud Terrible stat.

• 
  Ross 🛩️ (@airline_king) reported 56 minutes ago

  Likely this **** is staged… But I had @amazon send me a crusty Apple Magic Keyboard that they demanded to get back (wasn’t even the one I ordered with Touch ID) , and made me waste 6+ hours on the phone being angry with customer service (which I am not proud of). The scumbag who took an exacto knife to the seal, replaced it, and sealed it up for return likely got away with it. Days later, they had the audacity to threaten me via email after over the whole experience. That was the day I decided to start winding down Amazon purchases and tel myself to never use @awscloud for anything if that’s how they want to act. Just amazing how they deal with this. Cc @AmazonHelp my memory is deep after that experience.

• 
  Rahul Khatri (@Rahulk644) reported 59 minutes ago

  @AWSSupport. Trying to resolve a $200 billing from accidentally left-on resources after our student startup shut down. I've had 2 cases open requesting a waiver & account closure, but both have sat unassigned for 1 month. Need urgent help. Cases: 177520122800121 177591632700789

• 
  Santosh Joshi (@smjoshi17) reported 60 minutes ago

  @AWSCloudIndia @awscloud I’ve been an AWS customer for over 10 years and have spent thousands of dollars on your services. This is extremely disappointing. Right now, my production server is down. I’ve lost access to my website and I’m unable to log in to WHM/cPanel. 1/3

• 
  LAuk23 (@Pearl23X) reported 1 hour ago

  @WNBA @awscloud Your AI is broken. Back to the drawing board.