Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (67%)
- Sign in (17%)
- Errors (17%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ciudad Jardín
|
Website Down | 20 days ago |
 Kyiv
|
Sign in | 2 months ago |
 Chennai
|
Website Down | 2 months ago |
 Point Pleasant Beach
|
Website Down | 2 months ago |
|
Little Rock
|
Errors | 2 months ago |
|
Atlanta
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Gabriel (@doktorgphd) reported@awscloud wow really??? i had to search x for the reason?? not even an email?? I saw the email sent yesterday about the cost alert and I spend the last hour trying to work out what is going on because it looks very legit and I only find out it was an error on x! Just had to send an email!!
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Abhijit Tripathy (@AbhijitTripat13) reported@awscloud @awscloud still no response. You guys are so slow
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Ayush Sanj (@AyushSanj) reported@taashuu_ @TeamShiksha @awscloud Looks like internal aws issue, big issue tho. Millions 🥲
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PositiveVibes (@KPTheFighter) reported@awscloud @AWS You guys almost gave me heart attack today morning. When saw the email from you with billing about $192 million, I got shaken up, frozen. Logged into dashboard , and saw same amount. Imagine what would have been the state of mind. This is not done!! Mistakes do happen, being in tech industry, I do understand that. But once you recognised that mistake, you did not have courtesy to send an email to all users asking not to Panic. That is not acceptable. Before one could reach to support page, his soul would leave the body. Immediately you should have put a banner on dashboard reporting about the potential issue and could have sent a next communication to users informing them. You didn’t do anything of that sort and left users in panicked state. This is so unprofessional. Really disappointed!!! You would have been responsible if anything tragic happened to me today just because of your negligence. A communication asking users to ignore the faulty email was due. You didn’t do that. Shameful!! #awsbilling #aws
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Edward Donner (@edwarddonner) reported@BaconOverflow @awscloud I'm an experienced technologist. Yes a bug was likely. My fear was I'd made a terrible mistake or leaked credentials. AWS customers are on the hook for either. AWS has no hard caps. My initial alerts were high but not billions. For 10 mins I thought this just might be real.
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Jayden L. (@Jwayy77) reported@awscloud Screw you aws. Not a joke, how many of us were pulled into the call to fix and understand the issue? How many of us init teardown scripts to stop all instances or remove the project? Clearly compensation is needed here. Look into it, else we’ll pack up and leave.
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Drate Berry (@drateberry) reportedIs anyone else experiencing issues with the @awscloud Billing system? I’m trying to add a new card and both the physical and virtual versions are throwing a verification issue. Bank is saying they don’t see anything on their end. Waiting to hear back from AWS Support.
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Fikri Firdaus (@fikrfird) reported@awscloud This really isn’t something to joke about. A false billing alert at this scale can cause genuine panic and even serious health consequences. Some users may have rotated credentials, shut down workloads, or deleted services because they feared their accounts had been compromised.
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Donna Paulsen (@donnapaulparody) reported@VeryCoolGuy6 @awscloud Check the issues that happened in last 6 months and diagnosis/cause of the issue.
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hansi flick enjoyer (@sambarvadaii) reported@santhoshv @AWSSupport @awscloud I had an s3 bucket with some data in worth 2-3 mb at max. At first I thought someone hacked into my account. I raised a billing inquiry, after which I realised that this was an ongoing issue.
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Ashmit Dutta (@ashmit105) reported@awscloud keeps charging me $60 a month. I can’t login to my account due to a deprecated email. Making support tickets goes nowhere. Anyone got advice on what to do?
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metis (@metis00001) reportedI can't understand why AWS has not been able to resolve my issue of payment method. Whatever credit card I put, they are not able to verify it and they keep asking me to call the card issuer. It's not card issuer issue! @awscloud
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J Bret Edwards (@jbecompslns) reporteddid @AWSSupport lay off all the accounts and billing people or are they all just swamped from all those insane billing estimate cases from last week? I don't remember the wait times being this bad when I was still working at AWS a few years ago. It's kind of surreal being on the other side of the fence, knowing exactly what needs to be done to resolve the issue, but then having to wait to get someone to actually look at the case. I think they laid off too many people. This is going to come back to bite them in the medium to long term.
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Pratikkumar Mohite (@DotSlashMohite) reportedSpent this week breaking down @awscloud Regions and Availability Zones what they are, why they matter, how they work, where your app actually runs, and when to go multi-Region. Thread 🧵
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Nik Tiwari (@nikhil20077) reported@awscloud Its been 22 days. My issues related acces to amazon bedrock is not resolved. I am frustrated with no help and arbitrary support. AI text generated is not help. Shameful @AmazonHelp #CustomerSupport #CustomerComplaint I replied in Dm nothing happened
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riffy (@riffydays) reportedToday, a rare break outside ended when a $90B bill hit my inbox and sent me rushing back I learned it was a bug from AWS Support on X—but finding out this way is a problem. If the bill came by email, why not the notice? Premium pricing. Anything-but-premium service @AWSSupport
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Open_ERV (@open_erv) reportedUnfortunately although they appear to be awesome people BrambleCFD is turning out to not be that hot. The main problem is the relationships/what they do of all the different settings is ridiculously opaque. There is no documentation. Their solution is to try to explain things in a video call, and if you need help, you ask for it, which it takes a week or more to get any kind of answer from an actual human, not because they are doing anything wrong but that's just not a good system. It's a long long way from the useability of simscale. I did however uncover an option that might be reasonably good, which is a virtual machine that I pay for the core-hours on. In many ways this is better. I can work directly with openFOAM and one of the front ends on a high powered linux computer with hundreds of gigs of ram and 96 high powered cores, and still only pay for what I use, theoretically. The openFOAM foundation has a system worked out ad directly offers the service, unfortunately they in turn use the amazon AWS or the microsoft Azure system, but what can you do. There are other companies that do similar things, but they probably aren't as well done as the one from the actual foundation. I think I'll try that one first. Having an AI in a harness on the machine is probably going to be indispensable, but I'll be using it primarily as a learning tool rather than asking it to do everything for me. I have been able to set up CowAgent, which is kind of basic but seems to work ok, with DeepSeek. A "harness" allows the AI to run commands on your computer and read the output automatically, as well as the other things web chat stuff can do. Secondly, it can store information in files and run the AI in a loop, doing many inferences one after the other, thus getting far more done than a web chat can (actually they might do something similar now IDK but they don't seem to).
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Erin (@erinEncoded) reported@awscloud This is tone deaf. It wasn’t funny. It was upsetting. It reduced my trust in your systems, testing, and ability to roll back critical errors. I didn’t laugh. Why are you?
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Gerzson (@Gerzsononline) reported@slap__tjips @awscloud Gosh ai haters are so ******* dumb they just assume and blame it on ai for a funny error that didn’t result in any wrong
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Kishan (@Kishan200615) reported@AWSSupport Please help resolve this issue as soon as possible, as I urgently need my AWS Associate certification. If you need any additional information, please contact me. Thank you.
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Anjishnu Ganguly (@Anjishnu46) reportedHey @AWSSupport, Our Case 178452910500907 is still not resolved, and we've been left waiting without any meaningful update. Because of this, we're also unable to apply for AWS Activate, which is directly impacting our business operations and slowing down our workflow. This delay is becoming unacceptable. Please look into this urgently and help resolve it as soon as possible.
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Ing. Mario Varón M.Sc (@ma_varon_col) reported@AWSSupport BTW, a follow up email to everyone alerting of your ****** bug would be awesome. That's the least you can do ... Had to take down everything I have in production right now and I'm not certain enough of your competence to resume it once again...
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Shaaaaaaaaan (@AryavartKSamrat) reported@Sahilvyas29 @JeffBezos @AWSSupport Its a amazon glitch man. Read about it.
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Ryan Varghese Mathew (@RyanVarghese14) reportedHi @awscloud @AWS I am currently facing issues from regarding certain payments. And despite incessantly reaching out on the support team and the email, I have been charged and there has been no formal support extended. I know you guys can do better than this.
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Ashutosh Dubey (@_virusbug_) reported@AWSSupport I’ve already emailed the AWS Receivables team but haven’t received a reply yet, it’s been 3 days now. The support engineer only advised me to contact them about this issue. @AWSSupport
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Aaron Spiel 📣 (@SpielAaron) reported@AWSSupport It's not estimated. To quote the horrific emails you're sending people: "The month actual cost associated with this...". And yes, maybe it's easier to laugh and realise it's an error when you're potentially being billed $1,000,000,000. But when it's $80K, it feels scarily real.
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Ayush Awasthi (@Ayush_awa) reported@AWSSupport Its the third day today. The only mail I received from aws was all about “We are getting someone to investigate this” Since then I havent received any update. My only issue is that these things are time sensitive and you cant just take days after days with no real status updates
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nikhil tyagi (@tyaginikhil50) reported@awscloud Is cloudfront down?
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Palestinian (@KhyzarKapoor) reported@AWSSupport Case 178428057900284 $100B billing error - went from $0.05 in S3 usage june 30th to billions overnight on July 1st Basic support plan but this is clearly system malfunction Need immediate help #AWSSupport #BillingEmergency
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AntDracula (@ant_dracula) reported@kankerhoerrrrrr @marcelocantos @awscloud "skill issue" is a term only unironically used by losers and AI bots. I can take a guess at which one you are.