Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (82%)
- Sign in (9%)
- Errors (9%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Website Down | 3 days ago |
|
New York City
|
Website Down | 6 days ago |
 Ciudad Jardín
|
Website Down | 1 month ago |
 Kyiv
|
Sign in | 2 months ago |
 Chennai
|
Website Down | 2 months ago |
|
Point Pleasant Beach
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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jd42 (@jdonovan42) reported@DarioCpx Pls recalculate considering the massive clouds the AI revs sit on. Each $1 in AI attaches $1.5-2.5X attached cloud biz and your down to 30-45% of revs. Then as open wgt models gain apply the 100% revenue retention vs. 60% on frontier and look at EBITDA % from frontier is 10-15% max. But nice try ;) No doubt Anthropic and OpenAI both stimulate demand for Amazon AWS. It creates 2x the cloud biz than it does the direct AI biz. So why not count the full picture of things vs just the #'s that fit one narrative.
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DeeDee Armstrong (@deedeeafton) reported@t1097s @larunachalam @awscloud Tyler, are you an AWS actual customer, or just someone who thinks real people should “chill out” when a vendor causes actual business trouble and then jokes about it?
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Nilesh (@nile3h) reportedReached out to @awscloud team yesterday related to billing issues wrt AWS partners, no replies Can anyone help?
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Steven Coburn (@pcgamer11) reported@PlayStation We can't play the open beta rn because PSN IS DOWN. Yes, it uses/runs on @awscloud but you could at least ACKNOWLEDGE the issue!!!
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Aaron Spiel 📣 (@SpielAaron) reported@AWSSupport It's not estimated. To quote the horrific emails you're sending people: "The month actual cost associated with this...". And yes, maybe it's easier to laugh and realise it's an error when you're potentially being billed $1,000,000,000. But when it's $80K, it feels scarily real.
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Mario Giampieri (@mario_giampieri) reported@AWSSupport Another update- I received a canned response explaining to me what sign in credentials are and sending me a link to open a new account. Eleven months of this.
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Jayden L. (@Jwayy77) reported@awscloud Screw you aws. Not a joke, how many of us were pulled into the call to fix and understand the issue? How many of us init teardown scripts to stop all instances or remove the project? Clearly compensation is needed here. Look into it, else we’ll pack up and leave.
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Harikrishna KP (@harikp2002) reported@AWSSupport Two days into migrating to AWS and both new accounts I created are locked out of every single service. S3, EC2, Lambda, DynamoDB, all of it. The accounts show as ACTIVE. Support confirmed it needs a manual fix from an internal team, then went quiet for 28 hours. Three open cases, one phone call, still completely blocked. Sitting on AWS credits I literally cannot spend. Do better please!
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Koray Yersel (@korayyersel) reported@AWSSupport My balance went down to zero. Time to delete the aws account
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Jeff B. Vockrodt (@JeffBVockrodt) reported@AWSSupport You should send follow up emails alerting all your customers to this issue. I woke up to a $719 million billing estimate which although absurd conjures a potential nightmare of getting it worked out
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paige s. (@PaigeSully88) reported@BenENewton @awscloud This isn’t human error. This is failed automation
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Edward Donner (@edwarddonner) reported@BaconOverflow @awscloud I'm an experienced technologist. Yes a bug was likely. My fear was I'd made a terrible mistake or leaked credentials. AWS customers are on the hook for either. AWS has no hard caps. My initial alerts were high but not billions. For 10 mins I thought this just might be real.
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Shaaaaaaaaan (@AryavartKSamrat) reported@Sahilvyas29 @JeffBezos @AWSSupport Its a amazon glitch man. Read about it.
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Nil (@slowalgorithm) reported@awscloud The LEAST you can do is to give some compensation. This mistake caused operational issues for several companies across the globe.
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golden gate bridge (@_ggbridge) reported@litteralyme0 this happens to me everytime Amazon AWS has an outage
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The Trading Guy (@thetradingguy_) reported@AWSSupport , got no replies on this upon follow up message. Please look into it. Why is it so tough to resolve an issue?
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PositiveVibes (@KPTheFighter) reported@AWSSupport @AWS @awscloud I still did not receive any email communication which I was expecting as soon as you guys noticed the issue. Today I almost lost my life due to panic. My hands were shaking as I was told. I still can’t believe I went through this. First email - insane actual bill about Dashboard shows the same amount After panic attack, I see a note on your support page, but what would one go to your support page ? Shouldn’t it be on your billing console page ? Again, my issue is not about your mistake, it’s about how you handled the situation. And you didn’t do anything!! Not even one email to the users!! Sad and shocked at the same time!! I can’t forget what I went through today morning. 😞
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Sai Manikanta ☕ (@rebuiltWithSai) reportedDay 19 of #JobSwitchUntilPlaced 🚀 Today's progress: ✅ Started a new Microservices project by building the User Service ✅ Solved 2 DSA problems ✅ Learned about Blob Storage (Amazon S3) One step closer to building production-ready, scalable backend systems.💪 #BuildInPublic
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Nachman Mostofsky ✡︎🇺🇸 (@Mostofsky) reported@awscloud I signed up w/ new account to get @AWS_Gov. Got usual error. Created ticket. At about 3pm. Just got my phone call. At 11:30. AT NIGHT! To then get a message while on hold that there was an error, that a tech was assigned to case & would call me back. C'mon!
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J Bret Edwards (@jbecompslns) reporteddid @AWSSupport lay off all the accounts and billing people or are they all just swamped from all those insane billing estimate cases from last week? I don't remember the wait times being this bad when I was still working at AWS a few years ago. It's kind of surreal being on the other side of the fence, knowing exactly what needs to be done to resolve the issue, but then having to wait to get someone to actually look at the case. I think they laid off too many people. This is going to come back to bite them in the medium to long term.
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kyun anon (Gobhi ka fool ) (@anondis1122) reported@AWSSupport @ashu_sharma17 Yeah. Why tf not send an email.. that there is an issue. I have a medical condition. It put my life in danger
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metis (@metis00001) reported@AWSSupport Looks like it has been resolved. But it definitely took like 5 days to resolve a payment configuration issue! Thanks for reaching out.
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GiveHateAChance (@HelpingHate) reported@awscloud It's cute how the ***** indians who caused all of this are never at fault and how you dismiss what a huge error this was with an emoji.
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Erin (@erinEncoded) reported@awscloud This is tone deaf. It wasn’t funny. It was upsetting. It reduced my trust in your systems, testing, and ability to roll back critical errors. I didn’t laugh. Why are you?
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Kartik Jain (@kartikjain0101) reported@awscloud you guy has lost your mind. payment got missing so team told me they will raising the request. account got hold, we have 250K unused credits, and now they are not initiation the account. wtf. our whole production is down.
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JoeFromSJersey (@JoeFromSJersey) reported@AWSSupport Good morning folks, I appreciate the help getting things working for me yesterday as I was able to use Kiro! I'm not unable to upgrade from free tier though and get an error that says unable to upgrade. I've a case for that too and was hoping you could also get eyes on that.
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PositiveVibes (@KPTheFighter) reported@awscloud @AWS You guys almost gave me heart attack today morning. When saw the email from you with billing about $192 million, I got shaken up, frozen. Logged into dashboard , and saw same amount. Imagine what would have been the state of mind. This is not done!! Mistakes do happen, being in tech industry, I do understand that. But once you recognised that mistake, you did not have courtesy to send an email to all users asking not to Panic. That is not acceptable. Before one could reach to support page, his soul would leave the body. Immediately you should have put a banner on dashboard reporting about the potential issue and could have sent a next communication to users informing them. You didn’t do anything of that sort and left users in panicked state. This is so unprofessional. Really disappointed!!! You would have been responsible if anything tragic happened to me today just because of your negligence. A communication asking users to ignore the faulty email was due. You didn’t do that. Shameful!! #awsbilling #aws
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₽ⱤΞΞ₮Ⱨ△M ₭Ɏ△И△M (@pkyanam) reported@yellow_fellowz @awscloud @emm3122 AWS replied to me saying they’re aware of this issue
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Amine Zack 🇩🇿 (@AmineZacks) reported@awscloud Bro fix your servers
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CaptainAmericaTex (@CaptAmericaTx) reported@LayoffAI During the last 12 months Amazon AWS had outages directly caused by initiatives from the AI group (with associated revenue impact). No surprise they are down sizing the snake oil sales men group.