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Amazon Web Services status: access issues and outage reports

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Full Outage Map

Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

  • 78% Website Down (78%)
  • 11% Sign in (11%)
  • 11% Errors (11%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

CityProblem TypeReport Time
Ciudad Jardín Website Down 24 days ago
Kyiv Sign in 2 months ago
Chennai Website Down 2 months ago
Point Pleasant Beach Website Down 2 months ago
Little Rock Errors 2 months ago
Atlanta Website Down 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • CTOAdvisor
    Keith Townsend (@CTOAdvisor) reported

    I spent over $120 in @awscloud so far this month. Most of it has been on GPU instances and Xeon 6. This is the most I've spent since I've had a long-running VM as a web app server a few years ago.

  • kish_lloyd
    Kish_lloyd (@kish_lloyd) reported

    @AWSSupport Why does this feel like a stage for subscriptions hikes on other hosting providers. Previously human error was deemed the highest risk for error but if humans made AI 🤔

  • Anjishnu46
    Anjishnu Ganguly (@Anjishnu46) reported

    I posted again that day because the same issue was blocking our AWS Activate application too. @AWSSupport said it had been passed along again. Another public reply, same unusable account.

  • DevMatyas28516
    matyas.dev (@DevMatyas28516) reported

    @AWSSupport Still nothing happened after a week, after I sent your X account our issues numbers.

  • KPTheFighter
    PositiveVibes (@KPTheFighter) reported

    @awscloud @AWS You guys almost gave me heart attack today morning. When saw the email from you with billing about $192 million, I got shaken up, frozen. Logged into dashboard , and saw same amount. Imagine what would have been the state of mind. This is not done!! Mistakes do happen, being in tech industry, I do understand that. But once you recognised that mistake, you did not have courtesy to send an email to all users asking not to Panic. That is not acceptable. Before one could reach to support page, his soul would leave the body. Immediately you should have put a banner on dashboard reporting about the potential issue and could have sent a next communication to users informing them. You didn’t do anything of that sort and left users in panicked state. This is so unprofessional. Really disappointed!!! You would have been responsible if anything tragic happened to me today just because of your negligence. A communication asking users to ignore the faulty email was due. You didn’t do that. Shameful!! #awsbilling #aws

  • 140ismymax
    mark seery (@140ismymax) reported

    Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI

  • riffydays
    riffy (@riffydays) reported

    Today, a rare break outside ended when a $90B bill hit my inbox and sent me rushing back I learned it was a bug from AWS Support on X—but finding out this way is a problem. If the bill came by email, why not the notice? Premium pricing. Anything-but-premium service @AWSSupport

  • santamm
    Maurizio Santamicone (@santamm) reported

    @awscloud And while you fix it, you can credit us for those amounts.

  • _virusbug_
    Ashutosh Dubey (@_virusbug_) reported

    @AWSSupport I’ve already emailed the AWS Receivables team but haven’t received a reply yet, it’s been 3 days now. The support engineer only advised me to contact them about this issue. @AWSSupport

  • shri_shobhit
    Shobhit Shrivastava (@shri_shobhit) reported

    @adamr_1776 I left Amazon AWS around 2019. From what I recall it was something like issues dot Amazon dot com

  • slowalgorithm
    Nil (@slowalgorithm) reported

    @awscloud How are you planning to compensate all your customers who panicked and started deleting resources since the email was legit and there was not a second email notifying of the issue. Your support bot itself claimed the expenses were legit.

  • igncass
    Ignacio Cassinelli (@igncass) reported

    @awscloud What a terrible response

  • sudee1285
    Sudeep (@sudee1285) reported

    I need assistance to access existing APN account...it's getting error.. please help me. @awscloud

  • D8118199174282
    D (@D8118199174282) reported

    @AWSSupport Will the affected accounts be compensated for this issue?

  • okko
    Okko Ojala @okko@mastodon.social (@okko) reported

    @edwarddonner @awscloud @AWSSupport Combine a bug like that and spending caps, and the services would have been taken down and caused major losses of services worldwide.

  • CaptAmericaTx
    CaptainAmericaTex (@CaptAmericaTx) reported

    @LayoffAI During the last 12 months Amazon AWS had outages directly caused by initiatives from the AI group (with associated revenue impact). No surprise they are down sizing the snake oil sales men group.

  • AramisToken
    Aramis Official (@AramisToken) reported

    @NoaSanderskyo7 @F1 @awscloud He was slow af, actually

  • WhoaNowNelly
    ErinE (@WhoaNowNelly) reported

    @DRiceHockey @WNBA @awscloud Same applies to all their stats. Their PRA is gonna go down too. That's the nature of injuries. Makes it harder for the individual, but does not increase the difficulty of the actual shot itself.

  • _virusbug_
    Ashutosh Dubey (@_virusbug_) reported

    @AWSSupport I’ve already emailed the AWS Receivables team but haven’t received a reply yet, it’s been 3 days now. The support engineer only advised me to contact them about this issue.

  • JeffBVockrodt
    Jeff B. Vockrodt (@JeffBVockrodt) reported

    @AWSSupport You should send follow up emails alerting all your customers to this issue. I woke up to a $719 million billing estimate which although absurd conjures a potential nightmare of getting it worked out

  • fikrfird
    Fikri Firdaus (@fikrfird) reported

    @awscloud This really isn’t something to joke about. A false billing alert at this scale can cause genuine panic and even serious health consequences. Some users may have rotated credentials, shut down workloads, or deleted services because they feared their accounts had been compromised.

  • deedeeafton
    DeeDee Armstrong (@deedeeafton) reported

    @t1097s @larunachalam @awscloud Tyler, are you an AWS actual customer, or just someone who thinks real people should “chill out” when a vendor causes actual business trouble and then jokes about it?

  • nrworld121
    Nikhil Raj (@nrworld121) reported

    @AWSSupport So you can send an alert email saying we owe you millions and create panic, but can't send a follow up that billing issues are going on. What a way to vibe code

  • LSF4Life1981
    Luke Skywalker (@LSF4Life1981) reported

    @RinoTheBouncer Just like you can't be bothered to Google anything PSN issue was @awscloud which doesn't say anything either

  • metis00001
    metis (@metis00001) reported

    @AWSSupport Looks like it has been resolved. But it definitely took like 5 days to resolve a payment configuration issue! Thanks for reaching out.

  • kankerhoerrrrrr
    J (@kankerhoerrrrrr) reported

    @marcelocantos @awscloud you're a moron. it was a known, and widespread issue, and they even had a notice in the health dashboard. this is a skill issue.

  • samraysap
    Sam (@samraysap) reported

    @awscloud @Ankushk73325131 Not surprised that H1-B Amazon is highlighting a Non-American. And they wonder why a multi trillion dollar company is having errors like charging quadrillions of dollars to their users. Hire American

  • jjferman
    JJ Ferman (@jjferman) reported

    @awscloud the fix: if bill > 1 quadrillion: we have a problem...

  • BenENewton
    Ben Newton ベン (@BenENewton) reported

    @awscloud Somewhere there's an IT guy lying on the ground next to his desk after opening the page with this error on it.

  • Ayush_awa
    Ayush Awasthi (@Ayush_awa) reported

    @AWSSupport Its the third day today. The only mail I received from aws was all about “We are getting someone to investigate this” Since then I havent received any update. My only issue is that these things are time sensitive and you cant just take days after days with no real status updates