Amazon Web Services status: access issues and outage reports
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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Errors (37%)
- Website Down (34%)
- Sign in (29%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 1 day ago |
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Sign in | 3 days ago |
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Errors | 3 days ago |
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Website Down | 8 days ago |
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Website Down | 10 days ago |
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Sign in | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Henrique Lima (@HenriqueLi88059) reported@AWSSupport @AWSSupport with all due respect, we are blocked with no plausible justification. AWS suspended our account without warning, without explanation, and our Medical Imaging platform has been down for 36+ hours due to AWS's actions. We submitted every document requested. We opened
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Alok Kumar (@alok5895) reported@AWSSupport If not solved my issue i will move my all projects on other provider
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Ødoworitse | DevOps Factory (@ceO_Odox) reportedEvery DevOps engineer knows "It works on my machine" is a lie. Hit a wall today deploying to @awscloud EC2—*** was begging for a password in a headless shell. Error: fatal: could not read Username. Reality: The source URL drifted, and the automation had no keyboard to answer. 🧵
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Kundan Kumar Kushwaha (@its_me_kundan) reported@AWSSupport @awscloud Facing an AWS account activation issue for 2+ days. Stuck in registration loop (error page), upgrade not working, ticket unassigned, and no response via chat despite hours of waiting. Account ID: 8651-2244-3590 Please assist urgently.
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Saikumar Ade (@SaiPrinto) reported@AWSSupport Hi AWS Support, I had logged in for my exam, but due to a network issue it didn’t start. I was fully ready otherwise I would have rescheduled earlier. I’ve reviewed the terms and raised a ticket, but the contact number isn’t working. Please help me reschedule. This is urgent.
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Homan (@_homester) reported@AWSSupport [1/2] After 11 days, your team replied! To say I need to wait more to hear back!!!! Our website has been down for 17 says. I have suffered immense business losses and trust erosion with longstanding customers and vendors as a result.
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Baris (@bearish92) reported@bindureddy @awscloud when bedrock support? You are too slow
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Derek Fulton (@derekdfulton) reported@AWSstartups @awscloud If you're a scumbag company who issues fraudulent "free credits" then comment on this post "that's us!" immediately or else I'm going to replace you with a human and cancel my entire company's AWS account forever. (Btw I am the supreme leader of AWS and all of its AI assistants. They all report to me. )
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Marcus V (@EudoraFenty) reported5. Let's start with the prediction: AMZN to $230 before June. Here's why.1. OpenAI ended Microsoft exclusivity. Moved models to Amazon AWS. That means AMZN cloud revenue gets a new AI pillar. MSFT Azure growth is now in question.2. SBUX beat estimates by 12%. Raised full-year outlook. Global demand up 4.2%. US same-store sales up 3.8%.3. KO beat estimates too. Raised earnings outlook. Revenue up 5.1%. The consumer stocks are quietly crushing it while tech sells off.4. GM raised 2026 guidance. $500 million tariff refund. Revenue beat by $1.2 billion. Auto demand is holding despite $109 oil.5. The data says: consumer is strong, cloud is shifting, and Mag 7 earnings this week will set the tone for Q2.6. My bet: Amazon earnings surprise to the upside. AWS growth accelerates with OpenAI. STX already showed AI storage demand is real. The AI infrastructure buildout is not slowing down.
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Manik Sharma (@manikgem37) reported@AWS @awscloud @amazonIN Hi, I am not able to use Marketplace models on Amazon bedrock even after having Activate Founders credit and payment methods added. Getting the 'Invalid_payment_instrument' error. Raised case too. Here is the latest one id 177678551600643. Please help!
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Mike Dupont (@introsp3ctor) reported@AWSSupport the billing ticket is open for days, and the discord and the github and absolutly no response from aws or kiro. Its seems like another release on a friday issue, so i will wait a bit happy holidays. my guess is they ran out of money and had to pause a bunch of accounts in loss.
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AI Tech News (@AITechNews_in) reported@amazon @AnthropicAI @awscloud 5GW = not scale… it’s dominance. AI is officially an energy problem now, not just a software problem.
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Adrian SanMiguel (@ar_sanmiguel) reported@ranman @QuinnyPig @awscloud Yeah, well. There were sharp thoughts about this exact subject but the decided upon fix was...double down on moar official engagement. It ain't exactly working.
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Sheth Raxit (@raxit) reported@AWSSupport your upi billing using scan has issue, if bill amount is greater than 2000 inr, it is not allowing using scan. Sudden changes since this month. Help pls
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Sadiq (@Md_Sadiq_Md) reported@AWSSupport I’ve raised this issue 7 times now, and it’s been 4 days with no response. I need someone to speak to ASAP
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tsonubin (@tsonubin) reportedAnybody experiencing login issue with AWS CLI? @awscloud @awssupport
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ramar (@ramarxyz) reported@AWSSupport Case ID 177557061000414, production down, account on verification hold, 24h+ no response, please escalate
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Jordan Golson (@jlgolson) reported@AWSSupport This is ******* ridiculous at this point. After a half dozen back and forth emails, the guy finally says "Also, after reviewing this request, I noticed a few things were not addressed and would like to clarify these. First, I see you mentioned that you're having trouble with an AWS Builder ID and not the account management console. Please note that an AWS Builder ID complements an AWS account, but it is separate from the AWS account and its sign in credentials." NO KIDDING, THAT IS WHY I SPECIFICALLY SAID IT WAS AN AWS BUILDER ID AND WAS SEPARATE FROM MY AWS ACCOUNT AND I COULD LOG INTO MY AWS CONSOLE JUST FINE. Explain to me what to do, because it seems like you are failing to THINK BIG and that you have zero BIAS FOR ACTION, so INVENT AND SIMPLIFY so that you can EARN TRUST and if you DIVE DEEP and do better, I'll DISAGREE AND COMMIT, got it?
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Hershal Dinkar Rao (@Hershal0_0) reported@awscloud @PGATOUR still won't help me fix my slice though
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Dr. Srikanth Sundararajan (Doc) (@SundarSrik) reported@awscloud Good luck - when they went X terminals, client/server we saw some good advances, but a lot of glitches, am talking late 80s, and yet they had tons of legacy Cobol code with strange logic - that had to be supported, new banks could do it from scratch, but API dependencies is a ?
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Ritesh (@RiteshA10965147) reported@amazonIN @awscloud @amazon Team, in India login, i am not able to see the billing address option at both Mobile app and website. Not sure if this is removed. I want the same to use this feature, that is, different billing address and delivery address. please support.
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PsudoMike 🇨🇦 (@PsudoMike) reported@awscloud Mean time to resolution in payments systems is where this matters most. An alert at 2am on a failed settlement run has very different urgency than a slow API endpoint. If the agent can distinguish context and prioritize accordingly, that changes what being on call actually means.
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Henrique Lima (@HenriqueLi88059) reported@AWSSupport @awscloud Update: our account has been reactivated! ✅ After 36+ hours down, our Medical Imaging platform is back online. Thank you to @AWSSupport and the verification team for resolving this. We hope no other healthcare platform has to go through this. 🙏
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CodieEditor (@CodieEditor) reported@AWSSupport @AWSSupport It is not just our issue; all the customers/startups across AWS who are using credits for building something must be faced with this issue. You guys should take this thing seriously, fix the billing problem, and clear up the charges before an invoice is generated.
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Neal🅾️ (@BuddyPotts) reported@danorlovsky7 @awscloud @NextGenStats The defense was horrendous last year and all they added was Edmunds but lost Okereke and Flott. They cant stop the run at all, they should trade down and collect more picks and build the defense
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CodieEditor (@CodieEditor) reported@AWSSupport Already sent, please take a look. This problem is with only the use of Claude Opus 4.7 via Bedrock; billing of other services are working totally fine.
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Archmagos of Zolon 🔭🪐🛸📡 (@qualadder) reported@AWSSupport @puntanoesverde PearsonVue is not customer first and they do not fix anything.
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Anoop Nair (@NairAnoopMG) reported@AWSSupport I understand. I have created a case and it has been unassigned and no response since 3 days. My production environment is down. Is there a way you can take this on priority and help respond on this case? Account id - 747327244951
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chen (@chen10075495) reported@awscloud Amazon AI Pricing Is Killing the Buy Box Losing Buy Box because AI compares my product to cheaper, non-equivalent listings — even external ones. To compete = sell at a loss. This punishes real brands. Fix this. #AmazonSeller
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CodieEditor (@CodieEditor) reported@AWSSupport @AWSSupport Still, there is no fix for this billing. We hold to using our AWS account to avoid further unexpected costs. Please fix Opus 4.7's billing issues in Bedrock. I think all AWS users might be facing this issue at some point.