Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (67%)
- Sign in (17%)
- Errors (17%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ciudad Jardín
|
Website Down | 16 days ago |
 Kyiv
|
Sign in | 2 months ago |
 Chennai
|
Website Down | 2 months ago |
 Point Pleasant Beach
|
Website Down | 2 months ago |
|
Little Rock
|
Errors | 2 months ago |
|
Atlanta
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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₽ⱤΞΞ₮Ⱨ△M ₭Ɏ△И△M (@pkyanam) reported@AWSSupport can someone PLEASE get back to me on my support case with ID: 178380594100153 I really need this issue resolved with my account.
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GiveHateAChance (@HelpingHate) reported@awscloud It's cute how the ***** indians who caused all of this are never at fault and how you dismiss what a huge error this was with an emoji.
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Md Jaoyad (@JaoyadCode) reported@awscloud you should fix it otherwise people will become sick after watching the bill!
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J Bret Edwards (@jbecompslns) reporteddid @AWSSupport lay off all the accounts and billing people or are they all just swamped from all those insane billing estimate cases from last week? I don't remember the wait times being this bad when I was still working at AWS a few years ago. It's kind of surreal being on the other side of the fence, knowing exactly what needs to be done to resolve the issue, but then having to wait to get someone to actually look at the case. I think they laid off too many people. This is going to come back to bite them in the medium to long term.
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None (@BourDeniz) reported@AWSSupport This is a production outage affecting a public API, website, and access to our primary research data store. The account contains irreplaceable research data! We need immediate account reinstatement or temporary read access PLEASE ! 178341882100620
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Edward Donner (@edwarddonner) reported@darkosubotica @awscloud @AWSSupport Thanks Darko. I'm keen to be involved. I'm aware there are challenges. A billing bug shouldn't cause a global outage or delete backups. I believe these are solvable. I don't want the possibility of financial ruin from a mistake or hack. Will DM.
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deibeat (@deibeat_13) reported@AWSSupport I did the same exactly, and really panicked when I saw that, thought someone got access or something. Tried to contact billing support, removed s3 bucket, turned off a personal website using it, asked Claude for guidance until I finally found it was a global issue…
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YorkshireSarah (@SarahSWFC1867) reported@tyaginikhil50 @awscloud I've just been told there is a global outage at the moment.
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Erin (@erinEncoded) reported@awscloud This is tone deaf. It wasn’t funny. It was upsetting. It reduced my trust in your systems, testing, and ability to roll back critical errors. I didn’t laugh. Why are you?
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Kish_lloyd (@kish_lloyd) reported@AWSSupport Why does this feel like a stage for subscriptions hikes on other hosting providers. Previously human error was deemed the highest risk for error but if humans made AI 🤔
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Negi (@negihere) reported@sorower01 @awscloud Some glitch may be
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S_A.A | WordPress Developer | Ai (@saafolabi_me) reportedThe 3-2-1 backup rule, applied to web hosting: 3 COPIES of your data 2 DIFFERENT storage types 1 OFFSITE location What this looks like in practice: Copy 1: Daily cPanel/WHM backup → stored on server Copy 2: Weekly backup → synced to Amazon S3 or Backblaze B2 Copy 3: Monthly snapshot → downloaded locally to your own machine Storage type 1: Server disk Storage type 2: Object storage (S3/B2) Offsite: S3 and your local machine are not on the same server The part almost nobody does: → RESTORING a backup to verify it works An untested backup is not a backup. It's an assumption. Once a month: → Pick a client site → Restore yesterday's backup to a staging environment → Confirm the site loads and the database is intact → Document the restore time If you've never done this, the first time you need it is not the time to find out it doesn't work. When did you last successfully restore from a backup?
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GamerUP (@GamerUPGaming) reported@TheRavenHelm man... are you detective seeds right? this is a new profile name ? whatever.. the "digital only direction" was announced more than 3 weeks ago.. not last week.. PSN servers are hosted by Amazon AWS, and amazon AWS had some disruptions today, they already solved the issue.
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David Madelin 🇺🇦 (@pintofbeer) reported@AWSSupport I just can't fathom how you are STILL showing these broken numbers in the dashboard, for god's sake, hide them! This is no joke; people will be really stressed out about this and might do irrational things.
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RunTime | Engineering Recruitment (@lanceharvie) reported@AWSSupport I have a Basic Support billing case unassigned for 11 days. Two cards from two different banks are both being rejected by AWS at the merchant side. One bank confirmed in writing they approved the authorization, so this is not a card issue. I cannot pay my invoice.
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Har (@duckboy1909) reported@awscloud fix your Alexa servers and fix your Bluetooth on app and devices! #alexadown #alexa #amazon
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Erin (@erinEncoded) reported@AWSSupport No follow up email sent to users to let us know not to panic after we got threshold emails. I was sick this morning and lost hours of productivity. Terrible, truly terrible, customer service. As soon as I see my account go back to 0, I’m moving to Azure.
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D (@D8118199174282) reported@AWSSupport Will the affected accounts be compensated for this issue?
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Jan Jezek (@jbodl) reported@awscloud First you sent alerts that the account was over budget by 6-figure numbers. When the user logged in, the billing console confirmed the same. No banner there was an issue, no followup email, nothing. Just wannabe funny jokes on X. Seriously, AWS?
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Alex Hooper (@AlexHooper78640) reported@AWSSupport our entire system is returning 500s - what’s the eta on a fix for this?
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Nikhil Raj (@nrworld121) reported@AWSSupport So you can send an alert email saying we owe you millions and create panic, but can't send a follow up that billing issues are going on. What a way to vibe code
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Naren Bao 包娜仁 | Physical AI Agents (@NarenBao) reported@awscloud please fix your Cost Explorer bug asap!
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hellosowmya (@hellosowmya) reported@AWSSupport If my account is blocked for some reason then why I am allowed to login and purchased the reserved instance.please help on this. #aws #Awssupport #Ec2 @awscloud
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Sudeep (@sudee1285) reportedI need assistance to access existing APN account...it's getting error.. please help me. @awscloud
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PositiveVibes (@KPTheFighter) reported@AWSSupport @AWS @awscloud I still did not receive any email communication which I was expecting as soon as you guys noticed the issue. Today I almost lost my life due to panic. My hands were shaking as I was told. I still can’t believe I went through this. First email - insane actual bill about Dashboard shows the same amount After panic attack, I see a note on your support page, but what would one go to your support page ? Shouldn’t it be on your billing console page ? Again, my issue is not about your mistake, it’s about how you handled the situation. And you didn’t do anything!! Not even one email to the users!! Sad and shocked at the same time!! I can’t forget what I went through today morning. 😞
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Dawid Pura (@puradawid) reported@AWSSupport @awscloud Please, before you will do anything else, can you just deploy a warning on cost explorer that those figures are inaccurate and there is an undergoing investigation? People seeing this can get into very big trouble because of fear, other emotions...
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₽ⱤΞΞ₮Ⱨ△M ₭Ɏ△И△M (@pkyanam) reported@yellow_fellowz @awscloud @emm3122 AWS replied to me saying they’re aware of this issue
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Matthew Feinberg (@thewebbie) reported@infoscav @awscloud 28 Billion! AWS has acknowledged there is a problem with the billing console.
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Santhosh (@santhoshv) reported@PinokioSystem @AWSSupport But again health dashboard says forcast, but usage itself showing.. how come this is not explained correctly. Another point is it's the billing and money not any service down, so billing page itself could have add some alert
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Donna Paulsen (@donnapaulparody) reported@VeryCoolGuy6 @awscloud Check the issues that happened in last 6 months and diagnosis/cause of the issue.