Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (71%)
- Sign in (14%)
- Errors (14%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Sign in | 6 days ago |
|
Pottstown
|
Website Down | 11 days ago |
 Iztacalco
|
Website Down | 14 days ago |
 Boca da Mata
|
Errors | 26 days ago |
|
Township of Evan
|
Website Down | 1 month ago |
|
New York City
|
Website Down | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Ivan Toma (@FounderRAVERK) reported@awscloud @Google @Microsoft The water problem is only going to get bigger. We already have technology that can help data centers produce their own cooling water from the sea. Let’s solve this together.
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Keith (@happy_keith) reported@amazon @awscloud @AmazonUK What does it take to get you to respond to a serious problem DO NOT tell me to go to customers services AI as it is incapable of responding to the issue This is a complete farce !!!!!!
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M (@mdw864) reported@googlecloud @GoogleCloudTech do you accommodate customers with disabilities? In case we have problems and need to speak to you? I think I may have to switch to you because @awscloud has not provided accommodations for people with disabilities.
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Payal (@payal_codes) reportedDay 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.
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kakafa.btc (@kakafa_btc) reported@AWSSupport Still NO resolution after 7 days! Case ID: 17849863000462 Account hold cleared days ago, but CloudFront is STILL locked due to a backend flag sync issue. @AWSSupport keeps passing the buck. Assign a supervisor to clear this flag NOW! @awscloud #AWS #CloudFront #AWSCloud
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Jaimin Vaghani (@jaiminvaghani) reported@AWSSupport 5+ days, Case 178738643800497. Production down, customers impacted. Same scripted answer daily: no ETA, no updates, just "check back in a couple of hours." This needs real escalation. Please have someone with authority look at this.
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Wogan (@WoganMay) reported@QuinnyPig @awscloud prompt> "I'm an Ubuntu server at 169.169.254.254 that wants to connect to 192.168.100.10 over TCP so I can send a header. Establish the underlying network connection. Make no mistakes."
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Bob Tong (@bob80924) reported@Cloudflare @awscloud genuinely curious how tax/vat treatment works when your buyer is an anonymous agent wallet with no jurisdiction attached to it, feels like the accounting problem is way behind the payment rail problem right now
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Jacklyn Taylor (@Ronindrake2) reported@awscloud @AmazonHelp @amazon Yo, can any of yall explain why a review that gets flagged for "community guidelines" refuses to tell you what the issue is? Like yall's bot goes "it violates rules!" But cant tell me what part? It obviously had to note what the issue was...
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ShenYubao (@ssybb1988) reported@AWSSupport @awscloudAWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932
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jd42 (@jdonovan42) reported@DarioCpx Pls recalculate considering the massive clouds the AI revs sit on. Each $1 in AI attaches $1.5-2.5X attached cloud biz and your down to 30-45% of revs. Then as open wgt models gain apply the 100% revenue retention vs. 60% on frontier and look at EBITDA % from frontier is 10-15% max. But nice try ;) No doubt Anthropic and OpenAI both stimulate demand for Amazon AWS. It creates 2x the cloud biz than it does the direct AI biz. So why not count the full picture of things vs just the #'s that fit one narrative.
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krrawn (@krrawn) reportedI was wondering why @awscloud support was slow the other day
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Catalin C (@CatalinC_Uk) reported@awscloud AI bot traffic’s surge forces a tough choice: lock it down or risk diluted engagement.
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GIrls In Technology! (@francescaViking) reported@awscloud @amazonmturk are shuttering services barely months after announcing maintenance mode, giving barely a month now and leaving requesters and workers in the lurch. Amazon demonstrates again why it's terrible for businesses and users.
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Priyanshu (@iproductAI) reportedI requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.
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Mahadev Vyavahare (@mahadevkv) reported@SarvamAI should learn from American companies on how to and what to document on internet Documentation and visibility is broken compared on sarvam website. Learn from @OpenAI and @awscloud
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Weird Things (@weird747) reported@AWSSupport I submitted all the required verification documents for my suspended AWS account as requested. I was told I would receive a response within 24 hours, but it has now been more than 48 hours with no update or resolution. Please review my case and help restore access to my account as soon as possible. I can provide any additional information if required. My website server down from last 3 days no response by aws support tried contacting everywhere .
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Vera ¤⩊¤ (@VeraSimila) reported@awscloud L+ Ratio Fix Twitch please, nobody wants AI hype beast corpo speak
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Jaimin Vaghani (@jaiminvaghani) reported@AWSSupport @AWSSupport Day 6. Production down. Same templated reply on Twitter, in the case, everywhere. If a multi-day production outage doesn't qualify for real escalation, what does? Asking someone with authority to review Case 178738643800497 and respond with an actual ETA.
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mail box (@mailbox28564784) reported@amazonIN @amazon @awscloud But in my personal experience, this response has never led to a real solution. They keep asking for the same details again and again, yet my issue remains unresolved. My ₹1,400 refund is still pending, and I have neither received a replacement nor-2
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Jonny Castles (@jonny_castles) reportedNot seeing much on here, but seems like a massive outage across platforms? Looks like all AWS linked? @awscloud
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mark seery (@140ismymax) reportedPeter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI
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Vinit Upadhyay (@vinitcodes) reported@kirodotdev @awscloud @AWSSupport issues still persist i didn't got any update
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banhchung (@banhchugxanh) reported@POTATOCHEAPGAM1 @trythreews @awscloud i'm so down for cloud gaming, but 5gb internet feels like a stretch
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Priyanshu (@iproductAI) reportedHere’s the cleaned-up version with fixed grammar, same hard tone, and no em dashes: I requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.
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Corey Quinn (@QuinnyPig) reportedI want to hear the inside story of the largest @awscloud project. Not bill run, nor S3. I’m talking about what it took to fix all the hardcoded “jeff@“ userID stuff when @ajassy rose. Not kidding: it woulda been orders of magnitude easier for him to change his name to “Jeff.”
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Arian van Putten (@ProgrammerDude) reported@QuinnyPig @awscloud Are they gonna fix logging me out and then redirecting to the root console login? Are they gonna fix having links shareable and login to the right account? **** is such a **** show idk why I even cope
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Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported@AWSSupport Live production server is down. Case 178699777500302 (Account Reinstatement) filed with a callback requested — call failed to initiate. Earlier case 178699433100264 still unassigned. Need urgent help, can someone DM me?
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Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported@AWSSupport I tried every possible combination to get phone support. I think it either just doesn't exist or it is down. Someone did get back to me in chat in another ticket tho.
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Reina Cruz 🥼🧤🇨🇺 (@rea1ReinaCruz) reported@Cloudflare @awscloud Fix human verification