Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (53%)
• Errors (29%)
• Sign in (18%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Kyiv	Sign in	1 month ago
Chennai	Website Down	1 month ago
Point Pleasant Beach	Website Down	1 month ago
Little Rock	Errors	2 months ago
Atlanta	Website Down	2 months ago
Clearwater	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sridhar Katakam (@srikat) reported 8 minutes ago

  @AWSSupport 39 hours since my email reply and still waiting. There's not a single human reply so far regarding the billing issue.

• 
  Satyam Singh (@satyam147721667) reported 9 minutes ago

  @AWSSupport wait , i didnt login for 90 days , does that mean my acc is permanently closed ?

• 
  Corey Quinn (@QuinnyPig) reported 10 minutes ago

  @AWSSupport @M0hkaif That’s not a great response. A. That place is a ghost town. B. Why not just suggest to the user that that’s expected behavior if they selected a multi-AZ cluster? It solves their problem right off.

• 
  Skunky (@skunky) reported 14 minutes ago

  @Marc269681 @awscloud These lying morons are covering for their mismanagement and poor decision making by blaming a toolset. It's like blaming photoshop for the fact that your are a terrible photographer.

• 
  praveen A (@praveen_hacker) reported 14 minutes ago

  @AWSSupport @AWSSupport Hello AWSSupport, The issue has not yet been resolved. Could you please assist in resolving it as soon as possible?

• 
  David Perlov (@DavidPerlov) reported 16 minutes ago

  @awscloud The company selling the compute says slow down. Noted.

• 
  RationalJames2776 (@RationalJames76) reported 16 minutes ago

  @IAGovernor @awscloud @Cognizant Your systems will be spaghettified and will need 10x the staff to support and fix. Source: seen it irl

• 
  🇺🇸 End H1B F1 OPT TN E3 O1 L1 I1 H4 all NIV 🇺🇸 (@slmimorgan) reported 17 minutes ago

  @IAGovernor @awscloud @Cognizant ** step down

• 
  Wildo Tango (@xx01010xxc) reported 17 minutes ago

  @awscloud please add disconnect for aws-mcp, I've spent 6hrs. to re-login with new aws account with in project scope, instead of global. @ClaudeDevs

• 
  Nextwebb ⚡️⚡️ (@iam_nextwebb) reported 18 minutes ago

  @AWSSupport case 178287298000758 stuck on an account-verification hold since Jul 1. AI reply cited region-enablement, but actual error is "Blocked / account not recognized as valid". --dry-run succeeds, real launch fails. Can a human review? Happy to DM details.

• 
  Tamara Baxter (@baxter_tam80462) reported 23 minutes ago

  @awscloud @OpenAI Wannabe student. Social media guru. Food scholar. Problem solver. Internet maven. Amateur beer ninja. Hipster-friendly music fanatic. uGzJ8E

• 
  Rohan Jeruel (@JeruelSingh) reported 24 minutes ago

  @AWSSupport @AWS Our AWS account has been suspended for 48+ hours. Production SaaS platform serving enterprise clients is down. Support case open but UNASSIGNED. We need a human at AWS Trust & Safety or Account Reinstatement to look at this TODAY. #AWS #AWSSupport

• 
  primate portfolio (@AgastyaSinha7) reported 25 minutes ago

  @BullTheoryio This is such a bullshit argument. Yes there are 3 customers but does he realize they are just gateways for AI access? Amazon AWS, Google GCP and Microsoft Azure buy the GPUs and install them in their data centers. Then these data centers are made available to small and bug enterprises via Cloud services? The alternative would be every individual and company buys their own servers and racks and build software on top for provisioning/security/resource allocation. This is slow and lot of overhead. But the demand is so strong that companies will go down this route if the cloud providers cannot service their needs and are not eating up every GPU Nvidia is making. Also, Nvidia is expanding the field. Enter project Stargate, Oracle, Neoclouds, consumer friendly GPUs.. Like wtf is this concentration argument. The cutting edge GPUs are not a direct consumer device

• 
  AntDracula (@ant_dracula) reported 27 minutes ago

  @leeman24 @GyuMusang56418 @awscloud They don’t need sloppers. They need people with deep knowledge of their products, not slop cannons taking down entire regions. They laid those people off and now it’s an outage every other week, with worse support.

• 
  VarmıGol (@VarmiGol) reported 31 minutes ago

  @AWSSupport Hi @AWSSupport, thanks for prior help. Sent a DM about urgent Kiro issue still no human reply after days. Could you check and escalate please?

• 
  Randall Hunt (@ranman) reported 32 minutes ago

  @pkyanam @QuinnyPig @AWSSupport Your account is probably flagged for fraud risk - any billing issues in the past? That's what seems to happen when people can't access the models automagically

• 
  ProAmPete (@ProAmPete1) reported 32 minutes ago

  @AWSSupport @DiegooUA_ I am having the exact same issue, except support has inexplicably left my tickets in unassigned status for 3 months. I verified my identity and they in turn suspended and threatened to delete my account, and never even gave me the call I requested MULTIPLE times.

• 
  CodeDodona (@CodeDodona) reported 33 minutes ago

  @awscloud From idea to revenue is not a technical problem.

• 
  yapay zeko (@yesilliksepeti) reported 34 minutes ago

  @awscloud that is not an excuse of being behind ai race, it points a real problem of ai and its hype!

• 
  leapfrog (@leapfrogcl) reported 36 minutes ago

  AWS Amazon is down. 😱🤯 @AWSSupport

• 
  Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported 37 minutes ago

  I’m using @anthropic opus 4.8. With @awscloud Kiro. I have rules in my README that say only use Bash. But it ignored my instructions and said sorry I used Python after using a lot of tokens to do something I didn’t want it to do. I feel like I should get those tokens refunded: this is the kind of thing that unexpectedly wastes money and time and tokens unnecessarily. I can’t make the instructions any clearer. Stuff like that is so annoying. But I’m still writing code way faster. The problem is I got a $20 plan and used it up in a few hours. I tried switching back to 4.6 but seemed like the same results for code written. It’s like everything got more expensive after the new model showed up. Or maybe I really was just making that big of a change. I had to just up the subscription to $40. I’ve already spent a bunch of money on other subscriptions and got incorrectly billed $200 in tokens I couldn’t use this month (working on getting that refunded). So you can do the math. $40 per day x 31 = $1240. But people are using multiple agents. I could spin up an army of agents to write code for me if it didn’t cost so much. Who is going to win this game? As a single developer I’m seeking ways to reduce token usage (or whatever the billing metric is) and mistakes by agents like this one feel so unfair. It clearly was not what I asked for. Whether I fix it or the agent notices its mistake after the fact and fixes it without telling me it’s still going to cost the same. Bottom line is that I can produce a lot but it also costs me a lot and so far I haven’t found a way around that besides writing deterministic code. I have to get the thing built I want to make me money before I spend it all on AI tokens. But right now the agent is making mistakes and getting stuck on things I’m doing that I guess are unique and the agent hasn’t seen too much before. It writes code and can’t figure out what it did wrong, AWS shared networking with VPC endpoints and organizations delegated admins and such I’m getting around that (without giving up full access to my cloud account) by creating verification queries and code but then the agent doesn’t follow the existing file structure and uses the wrong language without at least asking…*sigh* Also it seems like the verification code is burning tokens like a wildfire out of control. Not sure how this is going to work out. I hope there’s not some issue like someone else siphoning off tokens behind the scenes or some other weird problem like the previous nerf issue.

• 
  Hershal Rao (@Hershal0_0) reported 38 minutes ago

  @awscloud finally, i can keep my embarrassing "fix later" comments strictly internal.

• 
  SauveCrypto (@SuaveCrypto_Btc) reported 39 minutes ago

  @AWSSupport Damn why you guys lie like that? Even the website Down detctor was offline. People on reddit reported it around 930am eastern time.

• 
  ErisQT 💜 Hiatus (@ErisQT) reported 40 minutes ago

  hey @EA @awscloud @EA_DICE fix your servers for dallas I'm having 80 latency

• 
  Hershal Rao (@Hershal0_0) reported 49 minutes ago

  @awscloud anything to avoid hugging a server rack in a cold data center ever again

• 
  Charu (@Charu_Sethi) reported 50 minutes ago

  This week the same problem showed up in two places that don't talk to each other: Coinbase wrapping AI trading agents in an SEC-registered advisory, and x402 charging AI agents per request at the AWS edge. Both are solving authorisation-within-limits. Neither is interoperable with the other. Step back and the pattern is clear. Agentic settlement is becoming table stakes. x402 now runs through AWS CloudFront and WAF, settling USDC on Base and Solana via EIP-3009 in around 200ms, with 169M-plus cumulative payments. Mastercard's Agent Pay for Machines handles multi-rail M2M settlement. Coinbase is putting agent execution inside a registered wrapper. The rails are getting solved. What is not getting solved is the layer above them: a portable, revocable spending mandate that binds an agent's authorisation to a verifiable human or corporate entity and travels across rails. ERC-8004 gives agents identity and reputation, not spending authority. The agent-authorisation drafts (ERC-8118, 8184, 8150) are all single-principal or payment-channel scoped, and none has advanced. An agent authorised inside Coinbase's advisory and an agent paying through x402 at the AWS edge are governed by completely separate, non-portable models. That's the gap. The structural question worth testing: do the platforms each standardise their own proprietary mandate model, leaving on-chain rails competing inside someone else's walled authorisation garden, or does a neutral cross-rail mandate primitive finally emerge? Whoever ships the portable mandate owns the layer everyone else has to build against. @coinbase @awscloud @Mastercard #AgenticPayments #x402

• 
  Nexuz .τ (@NexuzXBT) reported 56 minutes ago

  ok let me explain why this might be one of the most important things being built in crypto and almost nobody is talking about it right now the entire internet runs on servers owned by like 3 companies. when you store a file, send a message, run an app, some machine somewhere can see your data. it has to. that’s how computers have always worked. to process something, you have to be able to read it. Quilibrium breaks that rule. they built a network where the servers do the work without ever seeing what they’re working on. your files, your messages, your queries, all encrypted the whole time, even while being processed. the machines running the network are basically blind. they compute on stuff they literally cannot read. let that sink in. private storage. private messaging. and soon private AI, where a model trains on data nobody can see, not even the computers doing the training. and here’s the part that makes it real and not just a science project: their storage already speaks the exact same language as Amazon S3. so any developer can take an app that runs on AWS today and just point it at Quilibrium instead. no rewrite. same app, but now the backend is decentralized and nobody can spy on it. they’ve been heads down for 7 years. mainnet is live. the messenger is live. the storage is live. and the next phase is full on serverless functions and decentralized AI. this is the kind of thing that sounds boring until it’s suddenly everywhere. infrastructure always does.

• 
  ItsMeGinfo (@Ginfoart) reported 57 minutes ago

  @AWSSupport My account has been locked for >24 hours due to a 3rd party issue. Critical production infrastructure is down, business is paralyzed. Please help escalate this to the Trust & Safety team ASAP!

• 
  Miguel A. Vega Segovia (@mavegasegovia) reported 59 minutes ago

  @AWSSupport @AWS URGENT: my AWS account 268140507056 has been WRONGFULLY SUSPENDED for ~48h — AFTER paying my invoice IN FULL (balance $0.00). My 100% digital business is completely DOWN, losing customers by the hour. 🧵

• 
  Alex 🇨🇦 (@leeman24) reported 1 hour ago

  @ant_dracula @GyuMusang56418 @awscloud I will agree on support falling off for their neglected services. Any time I interact with Textract/Comprehend support, they take 1+ hrs to join the chat and my issue is always a bug they got to reach out to the product team for. I also agree senior engineers will be good at AI.