Amazon Web Services status: access issues and outage reports
Some problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 11: Problems at Amazon Web Services
Amazon Web Services is having issues since 12:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Errors (36%)
- Website Down (36%)
- Sign in (28%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Glendale
|
Website Down | 10 days ago |
|
Oakland
|
Sign in | 12 days ago |
 Greater Noida
|
Errors | 12 days ago |
|
Alamogordo
|
Website Down | 17 days ago |
|
San Francisco
|
Website Down | 19 days ago |
|
Mercersburg
|
Sign in | 21 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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InnoCommerce (@InnoCommerce) reported@AWSSupport It's been almost 2 weeks and nobody is helping me while i have some serious problems with my AWS account. That's unbelievable
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Smarty (@RathoreSmarty) reported@AmazonHelp @amazonIN @awscloud It is unacceptable refund was already initiated w/o any investigation Now after investigation,its denied citing policy violations. If issue, why was the refund approved in the 1st place? Reversing it later is unfair. I request immediate refund.
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TLM13 (@accuratetlm13) reported@aryanandutkarsh @FisherPrice @awscloud I could get down with this!
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CodieEditor (@CodieEditor) reported@AWSSupport @AWSSupport It is not just our issue; all the customers/startups across AWS who are using credits for building something must be faced with this issue. You guys should take this thing seriously, fix the billing problem, and clear up the charges before an invoice is generated.
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Hershal Dinkar Rao (@Hershal0_0) reported@awscloud @PGATOUR still won't help me fix my slice though
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Ibraheem Tuffaha 🥛 (@IbraheemTuffaha) reportedwhen you try to buy Savings Plans yourself 🫠 @awscloud gives you Savings Plans and Reserved Instances Different types, different terms, different quantities They even give you recommendations Those recommendations go stale in days Usage shifts, workloads change, and suddenly you're either underutilized or short Under-buy and you miss the savings Over-buy and you're locked into years of commitment you don't need We've watched companies spend months on this and still get it wrong @MilkStrawAI does it automatically Scans the AWS account, figures out exactly how much commitment is needed, and buys it gradually over a week If usage shifts up or down, the system adjusts on its own Zero intervention from the client They just see the bill drop at the end of the month
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Siddhant Tripathi (@siddhantio) reported@awscloud opened a case over 10 days ago and it’s still unassigned to any agent. Please help in resolving the billing issue.
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Ashish Pawar (@Ashish_Pawa_22) reported@AWSSupport @AWSSupport Prioritized but still no call after 74 hours. Documents already sent. Need phone verification NOW. My business is down. Call +91-8275976388 immediately.
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Trevor Skinner (@PrometheusAIsec) reportedI’m getting real tired of watching this industry pretend dependency is innovation. The entire tech world got sold on the idea that hardware was the problem and cloud was the solution. And to be fair, Amazon AWS played it perfectly. From a business standpoint, it was brilliant. Make infrastructure easy. Make it scalable. Make it fast. Make it cheaper to start. Then make it harder and harder to leave. That’s the part nobody wants to talk about. At first, cloud feels like freedom. No racks. No servers. No switches. No up-front hardware cost. No late nights swapping drives, troubleshooting power, rebuilding arrays, or fighting broken infrastructure. But over time, that freedom can turn into a leash. I’ve seen enough real-world systems to know the difference between convenience and control. Access control, networking, servers, security hardware, firewalls, cameras, panels, credentials, cloud dashboards, hosted platforms, vendor portals — it all looks great until the business depends on something it does not actually own. That is where the trap starts. One vendor controls the platform. One vendor controls the pricing. One vendor controls the updates. One vendor controls the outage window. One vendor controls the rules. One vendor controls the ecosystem. Then businesses slowly build everything around it. Compute, storage, databases, backups, monitoring, identity, deployment, physical security, access control, video, alerts, compliance, logging, and billing. By the time they realize how deep they are, leaving is no longer a simple decision. It becomes a migration project. A budget problem. A staffing problem. A security concern. A downtime risk. A business risk. That is not just convenience. That is a dependency loop. And what frustrates me the most is that the same industry that used to understand real infrastructure now acts like ownership is outdated. Owning hardware is not outdated. Understanding networks is not outdated. Knowing servers is not outdated. Knowing how systems work underneath the dashboard is not outdated. Building hybrid infrastructure is not outdated. It is control. Cloud has its place. Hosted systems have their place. Managed platforms have their place. I am not against any of that. I am against companies blindly giving up ownership, knowledge, and leverage, then calling it progress. Because when your entire business depends on someone else’s platform, someone else’s pricing, someone else’s rules, someone else’s uptime, and someone else’s permission, you do not own your technology. You rent permission to operate. Prometheus V2 is built different by RocketCore.
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Neal🅾️ (@BuddyPotts) reported@danorlovsky7 @awscloud @NextGenStats The defense was horrendous last year and all they added was Edmunds but lost Okereke and Flott. They cant stop the run at all, they should trade down and collect more picks and build the defense
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Basim Khalid (@basimkhalid) reported@nygma504 @AWSSupport @awscloud Its down for me too. Any ETA please?
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Homan (@_homester) reported@AWSSupport [1/2] After 11 days, your team replied! To say I need to wait more to hear back!!!! Our website has been down for 17 says. I have suffered immense business losses and trust erosion with longstanding customers and vendors as a result.
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Goksal (@goksaladiguzel) reported@awscloud If banks, especially those relying on COBOL-based legacy systems, replace them with modern software, they would most likely require 20–30 times more computing capacity than their current server infrastructure, and in general they still wouldn’t reach COBOL’s level of performance. And also, every time we go to an ATM to withdraw money, we will most likely see a “null point exception.”
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Sergey Medved (@CyberSecBoss) reportedA story of applying for Startup credits. @Azure - great customer service, hassle-free. @awscloud - back and forth straight out rejections, "at our discretion" from the support, to finally learn that the issue is in spelling out address street name "North" instead of "N".
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Martin Alltimes (@Palatineirish) reported@awscloud What’s the difference between modernising and rebooting. Terrible, confusing text.
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NUEVE (@Nader7x) reported@AWSSupport trying to sign in to my account and do the root verification using the mail and then the sms or call I don't receive any
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Misu (@yngmisu) reportedi’m having a really hard time getting better value from the open source models that are available on bedrock claude and codex just oneshot tasks, ending up cheaper in the long run i don’t like spending money on the model just solving compile errors in a loop @awscloud can we get some of the new models on bedrock or are yall busy with the openai deal (which i’m waiting for too)
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Rafael Nascimento (@rafaelever) reported@AWSSupport I'm a Brazilian customer locked out of my account due to a lost MFA device. Cases: 177385435200586 & 177738241200052. Free tier expiring — I can't shut down my server and will be charged unfairly.
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Baris (@bearish92) reported@bindureddy @awscloud when bedrock support? You are too slow
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Nigel (@Witherndale99) reported from Oakville, Ontario@awscloud Human interface really sucks right now. Its difficult to use, error prone, lacks 99% of the users knowledge and context. So, a non invasive, adaptive interface, capturing input without contact, and also the ability to access my knowledge, experience, thoughts, and emotions
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MetroTec Incorporated (@MRTECHFIXES) reportedThe schema for AWS host names needs greater device. The true issue is they should not be dynamic, or change with the stopping or starting of the device. Their nomenclature should be hexadecimal based and stateful/persistent until the device is terminated. @awscloud @AWS_Gov
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monkey ∞ icp (@monkey898898) reported@RealAllinCrypto @coinbase @awscloud And $AWS has just brought down Coinbase for hours now (its still down indefinitely)! 😱
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OpeningAi.com | For Sale (@openingai_com) reported@awscloud Banking tech has been running on ancient code for decades. Time to burn it down and build it back with AI.
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Paulo (@Paulolethal) reported@AWSSupport This doesn't solve my problem; if they're not going to include Claude Opus 4.7 in Kiro, then I'll switch to another tool.
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Winston (@winstonalien) reportedHey @AWSSupport @jeffbarr @Werner, case #177739024400953 has been open for 9 days now. AISPL account blocking ALL Bedrock access. AWS Founders Program member with $1,000 in credits I still cannot use. Every reply says "being investigated" with zero resolution. This is unacceptable. Can someone from Bedrock engineering actually fix this?
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Dr. Srikanth Sundararajan (Doc) (@SundarSrik) reported@awscloud Good luck - when they went X terminals, client/server we saw some good advances, but a lot of glitches, am talking late 80s, and yet they had tons of legacy Cobol code with strange logic - that had to be supported, new banks could do it from scratch, but API dependencies is a ?
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Global Pulse (@Globalstats_77) reported🌐 Biggest Internet Outages in History ❶ 🇺🇸 CrowdStrike–Microsoft Outage (2024) — ~12+ hours ❷ 🇺🇸 Facebook Global Shutdown (2021) — ~6 hours ❸ 🇺🇸 Dyn Cyberattack (2016) — ~11 hours ❹ 🇺🇸 Amazon AWS S3 Outage (2017) — ~4 hours ❺ 🇺🇸 Fastly CDN Outage (2021) — ~1 hour ❻ 🇨🇦 Rogers Network Outage (2022) — ~24 hours ❼ 🇺🇸 Google Services Outage (2020) — ~45 minutes ❽ 🇺🇸 Cloudflare Global Outage (2025) — ~2.5 hours ❾ 🌍 Kazakhstan Internet Blackout (2022) — ~5 days ❿ 🇺🇸 X (Twitter) Global Outage (2025) — ~3 hours
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Anthony (@anthonyistyping) reported@accuratetlm13 @FisherPrice @awscloud going to teach my 2 year old server management
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Jason Walls (@walls_jason1) reportedNo cursor or AWS, but I have a AWS credits. @awscloud and honestly it was probably user error but @cursor_ai I seemed to demolish me credits? Is this the “stack”people are using?
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Mark Kappel (@DTLB58) reported@danorlovsky7 @NextGenStats @awscloud RB Depth chart: Tyler Allgier, James Conner, Trey Benson and Bam Knight. And you want them to draft Love? ?!?! What a terrible resource of player personnel! Is Love probably better than all of them? Sure. But then why the heck did you structure your offseason like this?!?!