Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (80%)
- Sign in (10%)
- Errors (10%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Website Down | 2 days ago |
 Ciudad Jardín
|
Website Down | 27 days ago |
 Kyiv
|
Sign in | 2 months ago |
 Chennai
|
Website Down | 2 months ago |
|
Point Pleasant Beach
|
Website Down | 2 months ago |
|
Little Rock
|
Errors | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Vaibhav Khatri (@vaibhavkhatrii) reported@AWSSupport Believe me when I saw this, I had to check my BP. No issue is more than someone’s life.
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chetan soni (@chetansoni_it) reported@AWSSupport Same type of issue, occurred in my account as well
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GiveHateAChance (@HelpingHate) reported@awscloud It's cute how the ***** indians who caused all of this are never at fault and how you dismiss what a huge error this was with an emoji.
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Jeff B. Vockrodt (@JeffBVockrodt) reported@AWSSupport You should send follow up emails alerting all your customers to this issue. I woke up to a $719 million billing estimate which although absurd conjures a potential nightmare of getting it worked out
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J (@kankerhoerrrrrr) reported@marcelocantos @awscloud you're a moron. it was a known, and widespread issue, and they even had a notice in the health dashboard. this is a skill issue.
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Ritesh Roushan (@devXritesh) reportedA good architecture starts by separating document storage, signing, identity verification, and notifications into independent services. 1. API Gateway All requests (upload, sign, download, share) pass through the API Gateway. It handles authentication, rate limiting, request validation, and routing. 2. Document Service Contracts are uploaded directly to object storage (Amazon S3/GCS/Azure Blob). Metadata such as owner, participants, document status, and version history is stored in PostgreSQL. Large files never pass through application servers. 3. Identity Verification Service Before signing, users verify their identity using email OTP, SMS OTP, OAuth, or KYC providers depending on compliance requirements. A verified identity token is issued before allowing signatures. 4. Signing Service Each signature request creates an immutable signing event. Documents are locked while applying a signature to prevent conflicts when multiple users sign simultaneously. Optimistic locking or version numbers help resolve concurrent updates. 5. Audit Log Service Every action upload, view, download, sign, reject, revoke is published to Kafka. Events are stored in an append-only audit database with timestamps, signer identity, IP address, and device information, creating a tamper-resistant audit trail. 6. Notification Service Kafka events trigger email, SMS, and push notifications asynchronously so users are notified instantly without slowing down API responses. 7. Security • Encrypt files at rest (AES-256) • TLS for data in transit • Short-lived signed URLs for downloads • RBAC for document access • Hash every signed document (SHA-256) to detect tampering • Store digital certificates securely using a KMS/HSM 8. Scalability Deploy services independently behind load balancers. Use Redis for caching document metadata and sessions. Object storage handles millions of documents, while Kafka decouples services and absorbs traffic spikes. Read replicas improve download performance, and multi-region replication ensures disaster recovery. This architecture provides secure storage, concurrent signing, legal compliance, high availability, and scales to millions of contracts worldwide.
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PositiveVibes (@KPTheFighter) reported@awscloud @AWS You guys almost gave me heart attack today morning. When saw the email from you with billing about $192 million, I got shaken up, frozen. Logged into dashboard , and saw same amount. Imagine what would have been the state of mind. This is not done!! Mistakes do happen, being in tech industry, I do understand that. But once you recognised that mistake, you did not have courtesy to send an email to all users asking not to Panic. That is not acceptable. Before one could reach to support page, his soul would leave the body. Immediately you should have put a banner on dashboard reporting about the potential issue and could have sent a next communication to users informing them. You didn’t do anything of that sort and left users in panicked state. This is so unprofessional. Really disappointed!!! You would have been responsible if anything tragic happened to me today just because of your negligence. A communication asking users to ignore the faulty email was due. You didn’t do that. Shameful!! #awsbilling #aws
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Santhosh (@santhoshv) reported@D8118199174282 @AWSSupport Many stopped services, also I never assumed health issues with billing itself
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GettingMyGlitchOff (@GettingMyGlitch) reported@AWSSupport Again there is a mass wave of suspensions like in May I'm assuming in error as I've been on this platform for over 10 years and this seems to be happen more frequently. Emails from mturk-noreply havent worked in a long time,any updates on this situation @amazonmturk
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David G (@MohandesDavid) reported@thewebbie @awscloud Rounding error, obviously....
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Eszter Morvay (@eszter_morvay) reported@AWSSupport Also - apologies for the DM issues, i just changed my settings, so DMs should work now
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Edward Donner (@edwarddonner) reported@okko @awscloud @AWSSupport That's why it's opt in. Netflix would likely not opt in and be fine with the risk. You could join them if you wish. I would prefer to face an outage if AWS has another billing disaster than have unbounded exposure.
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mark seery (@140ismymax) reportedPeter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI #AI
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Steven Coburn (@pcgamer11) reported@PlayStation We can't play the open beta rn because PSN IS DOWN. Yes, it uses/runs on @awscloud but you could at least ACKNOWLEDGE the issue!!!
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Mario Giampieri (@mario_giampieri) reported@AWSSupport Another update- I received a canned response explaining to me what sign in credentials are and sending me a link to open a new account. Eleven months of this.
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deibeat (@deibeat_13) reported@AWSSupport I did the same exactly, and really panicked when I saw that, thought someone got access or something. Tried to contact billing support, removed s3 bucket, turned off a personal website using it, asked Claude for guidance until I finally found it was a global issue…
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DeeDee Armstrong (@deedeeafton) reported@t1097s @larunachalam @awscloud Tyler, are you an AWS actual customer, or just someone who thinks real people should “chill out” when a vendor causes actual business trouble and then jokes about it?
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paige s. (@PaigeSully88) reported@BenENewton @awscloud This isn’t human error. This is failed automation
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David Madelin 🇺🇦 (@pintofbeer) reported@AWSSupport I just can't fathom how you are STILL showing these broken numbers in the dashboard, for god's sake, hide them! This is no joke; people will be really stressed out about this and might do irrational things.
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Koray Yersel (@korayyersel) reported@AWSSupport My balance went down to zero. Time to the delete aws account
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Edward Donner (@edwarddonner) reported@darkosubotica @awscloud @AWSSupport Thanks Darko. I'm keen to be involved. I'm aware there are challenges. A billing bug shouldn't cause a global outage or delete backups. I believe these are solvable. I don't want the possibility of financial ruin from a mistake or hack. Will DM.
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Matt Teixeira (@matt_teeixeira) reported@priyansh_ptl18 @awscloud @AWSSupport Error I'm sure?
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dale (@daleverett) reported@pkyanam @AWSSupport bro so its an error>???
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Adam Peterson (@_adam_here_) reportedis @AWSSupport down?
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Abhi Bavishi (@abhibavishi) reportedSeems like a major glitch with @awscloud
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Open_ERV (@open_erv) reportedUnfortunately although they appear to be awesome people BrambleCFD is turning out to not be that hot. The main problem is the relationships/what they do of all the different settings is ridiculously opaque. There is no documentation. Their solution is to try to explain things in a video call, and if you need help, you ask for it, which it takes a week or more to get any kind of answer from an actual human, not because they are doing anything wrong but that's just not a good system. It's a long long way from the useability of simscale. I did however uncover an option that might be reasonably good, which is a virtual machine that I pay for the core-hours on. In many ways this is better. I can work directly with openFOAM and one of the front ends on a high powered linux computer with hundreds of gigs of ram and 96 high powered cores, and still only pay for what I use, theoretically. The openFOAM foundation has a system worked out ad directly offers the service, unfortunately they in turn use the amazon AWS or the microsoft Azure system, but what can you do. There are other companies that do similar things, but they probably aren't as well done as the one from the actual foundation. I think I'll try that one first. Having an AI in a harness on the machine is probably going to be indispensable, but I'll be using it primarily as a learning tool rather than asking it to do everything for me. I have been able to set up CowAgent, which is kind of basic but seems to work ok, with DeepSeek. A "harness" allows the AI to run commands on your computer and read the output automatically, as well as the other things web chat stuff can do. Secondly, it can store information in files and run the AI in a loop, doing many inferences one after the other, thus getting far more done than a web chat can (actually they might do something similar now IDK but they don't seem to).
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That Other Hecate (@HecateKeys) reported@OwenGregorian 1) Forgets how DNS works. AWS goes down for days. 2) Forgets how arithmetic & metering works. Trillion-dollar bills for scant usage. @awscloud Regretting all those mass layoffs of your veteran engineers yet?
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Erin (@erinEncoded) reported@awscloud This is tone deaf. It wasn’t funny. It was upsetting. It reduced my trust in your systems, testing, and ability to roll back critical errors. I didn’t laugh. Why are you?
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Meo Meo (@CastleEL88) reported@awscloud Focus on AI features instead of server maintenance. .
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Felipe Rojas (@FipeRojas) reported@AWSSupport as root admin of a management account in Chile, your system failed to issue our statutory VAT invoice despite our tax settings were configurated according to your mails and RUT verified since june 2. Already 4 open cases without answer. ID 178524912400362