Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (67%)
• Sign in (17%)
• Errors (17%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Boca da Mata	Errors	8 days ago
Township of Evan	Website Down	22 days ago
New York City	Website Down	25 days ago
Ciudad Jardín	Website Down	2 months ago
Kyiv	Sign in	3 months ago
Chennai	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ümit Kaan Usta (@umitkaanusta) reported 6 minutes ago

  @AWSSupport I keep getting errors across the AWS Console where components or resource lists fail to load, showing messages like “An error occurred calling the API: describeAddresses.” Reloading sometimes fixes it temporarily. can you help? It's mostly on EC2 related stuff. us-east-1

• 
  Base Builder (@basedbuilder_io) reported 6 minutes ago

  What happens when agent payments go from "works on testnet" to "GA on AWS"? AgentCore Payments just shipped general availability via @awscloud and @CoinbaseDev. CDP Embedded Wallets handle the key material, x402 encodes the payment terms, and the whole thing runs as a single runtime-to-settlement flow on Base. No testnet disclaimer, no "coming soon" asterisk. The end-to-end shape: your agent detects a payable event, opens an x402 payment channel with the recipient, and settles in USDC through the embedded wallet, all without the user touching a key or approving a transaction. That's the runtime plumbing. What it unlocks is agents that can pay for services mid-execution without a human in the loop. API credits, inference time, data access, compute, whatever someone x402-wraps. The integration gotcha to watch is spending limit enforcement at the wallet layer. x402 handles the invoice generation and the payment terms, but the CDP embedded wallet's permissioning lives one layer up. If your agent holds a wallet with a default spend cap and then processes a batch of x402 invoices in sequence, the cumulative settlement can blow past the limit before the wallet context re-checks. The outcome is partial payment batches where some invoices clear and others bounce, and your error handling needs to know which ones landed. The dependent abstraction this pushes into focus is agent-to-rail routing: your agent picks a payment path based on cost, speed, and counterparty, not just a static USDC address. That's the next layer to wire.

• 
  mark seery (@140ismymax) reported 14 minutes ago

  Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI #AI

• 
  kakafa.btc (@kakafa_btc) reported 18 minutes ago

  @AWSSupport Still NO resolution after 7 days! Case ID: 17849863000462 Account hold cleared days ago, but CloudFront is STILL locked due to a backend flag sync issue. @AWSSupport keeps passing the buck. Assign a supervisor to clear this flag NOW! @awscloud #AWS #CloudFront #AWSCloud

• 
  JoeFromSJersey (@JoeFromSJersey) reported 19 minutes ago

  @AWSSupport Good morning folks, I appreciate the help getting things working for me yesterday as I was able to use Kiro! I'm not unable to upgrade from free tier though and get an error that says unable to upgrade. I've a case for that too and was hoping you could also get eyes on that.

• 
  Open_ERV (@open_erv) reported 20 minutes ago

  Unfortunately although they appear to be awesome people BrambleCFD is turning out to not be that hot. The main problem is the relationships/what they do of all the different settings is ridiculously opaque. There is no documentation. Their solution is to try to explain things in a video call, and if you need help, you ask for it, which it takes a week or more to get any kind of answer from an actual human, not because they are doing anything wrong but that's just not a good system. It's a long long way from the useability of simscale. I did however uncover an option that might be reasonably good, which is a virtual machine that I pay for the core-hours on. In many ways this is better. I can work directly with openFOAM and one of the front ends on a high powered linux computer with hundreds of gigs of ram and 96 high powered cores, and still only pay for what I use, theoretically. The openFOAM foundation has a system worked out ad directly offers the service, unfortunately they in turn use the amazon AWS or the microsoft Azure system, but what can you do. There are other companies that do similar things, but they probably aren't as well done as the one from the actual foundation. I think I'll try that one first. Having an AI in a harness on the machine is probably going to be indispensable, but I'll be using it primarily as a learning tool rather than asking it to do everything for me. I have been able to set up CowAgent, which is kind of basic but seems to work ok, with DeepSeek. A "harness" allows the AI to run commands on your computer and read the output automatically, as well as the other things web chat stuff can do. Secondly, it can store information in files and run the AI in a loop, doing many inferences one after the other, thus getting far more done than a web chat can (actually they might do something similar now IDK but they don't seem to).

• 
  Brad (@beeradmoore) reported 20 minutes ago

  @QuinnyPig @awscloud I made a thing that posts in Slack when a new AZ goes live. It has pipped up twice in two days. I thought that was odd, it’s sat silent for so long and now twice in two days! Turns out it’s broken and will just repeat until I tell it that yes I know about eu-west-2d

• 
  Ritesh Roushan (@devXritesh) reported 23 minutes ago

  A good architecture starts by separating document storage, signing, identity verification, and notifications into independent services. 1. API Gateway All requests (upload, sign, download, share) pass through the API Gateway. It handles authentication, rate limiting, request validation, and routing. 2. Document Service Contracts are uploaded directly to object storage (Amazon S3/GCS/Azure Blob). Metadata such as owner, participants, document status, and version history is stored in PostgreSQL. Large files never pass through application servers. 3. Identity Verification Service Before signing, users verify their identity using email OTP, SMS OTP, OAuth, or KYC providers depending on compliance requirements. A verified identity token is issued before allowing signatures. 4. Signing Service Each signature request creates an immutable signing event. Documents are locked while applying a signature to prevent conflicts when multiple users sign simultaneously. Optimistic locking or version numbers help resolve concurrent updates. 5. Audit Log Service Every action upload, view, download, sign, reject, revoke is published to Kafka. Events are stored in an append-only audit database with timestamps, signer identity, IP address, and device information, creating a tamper-resistant audit trail. 6. Notification Service Kafka events trigger email, SMS, and push notifications asynchronously so users are notified instantly without slowing down API responses. 7. Security • Encrypt files at rest (AES-256) • TLS for data in transit • Short-lived signed URLs for downloads • RBAC for document access • Hash every signed document (SHA-256) to detect tampering • Store digital certificates securely using a KMS/HSM 8. Scalability Deploy services independently behind load balancers. Use Redis for caching document metadata and sessions. Object storage handles millions of documents, while Kafka decouples services and absorbs traffic spikes. Read replicas improve download performance, and multi-region replication ensures disaster recovery. This architecture provides secure storage, concurrent signing, legal compliance, high availability, and scales to millions of contracts worldwide.

• 
  zarrakh (@zarrakh) reported 23 minutes ago

  @AWSSupport @awscloud @AWSSupport as I told before, It will be just a correspondence and no solution. I have been getting correspondence since feb 2026 but no refund, despite of your team confirmed that the issue is on your side.#aws

• 
  Omni (@omnishredder_) reported 24 minutes ago

  @AmazonUK @Twitch @awscloud sort yo ****, I'm getting tired of ironically the last two days unable to watch twitch without lag or buffering at random with no explanation, it's almost like the ******* AI training is the problem that nobody wanted! How about ******* remove it!

• 
  Mario Giampieri (@mario_giampieri) reported 25 minutes ago

  @AWSSupport Another update- I received a canned response explaining to me what sign in credentials are and sending me a link to open a new account. Eleven months of this.

• 
  Mon (@mon73x) reported 32 minutes ago

  @asimrazax @AWSSupport I have the same problem. Did you fix it?

• 
  John Darin Holloway (@bofkentucky) reported 34 minutes ago

  @QuinnyPig @awscloud Hopefully better than the "new" broken elastic beanstalk console experience.

• 
  Siya (@reze_xqc) reported 35 minutes ago

  @AWSSupport Case 178653274100402 opened 3 days ago, no response. Can't sign in to AWS Builder ID, email locked to unknown sign-in method, blocking access to AWS Academy courses. Need help.

• 
  mail box (@mailbox28564784) reported 36 minutes ago

  @amazonIN @amazon @awscloud I am extremely disappointed with Amazon's customer service. Despite returning the product, I have neither received my ₹1,400 refund nor a replacement. Repeated follow-ups and social media complaints have not resolved my issue.l

• 
  IDrabs (@drabs_i) reported 37 minutes ago

  @PlayStation @awscloud Wtf you playing at fix the outage.

• 
  Matt Lea (@schematical) reported 42 minutes ago

  @PhilipAnderse @awscloud @amazon What's the problem? I know a thing or two about AWS.

• 
  Corey Quinn (@QuinnyPig) reported 42 minutes ago

  Kinda funny that nobody's even making observations like this about @awscloud, if you want to go a level deeper down the irrelevance well.

• 
  jayesh somani (@Jayesh_Somani_) reported 42 minutes ago

  It's Sunday 11:30 AM. Production is down. Users can't login. My phone won't stop buzzing. Every tool I tried to use to fix it — blocked. AWS had quietly quarantined our only admin IAM user. Here's how I restored production in 2 hours without AWS Support @awscloud 🧵

• 
  Sumedh More (@DroidBoyJr) reported 44 minutes ago

  Hey @awscloud @AWSSupport im trying Bedrock with root user and getting NOT_AUTHORISED error with 400. Tried support and the ai assistant couldn't find anything. Tried raising ticket, it asked me to upgrade support plan. Plan upgrade failing with error. Going nowhere #SOS

• 
  Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported 45 minutes ago

  @AWSSupport @AWSSupport @awscloud small business now facing issues with clients. Have provided all details and past 2hrs downtime on production server. Case 178699777500302 with Bill B. Also case 178555512600788, open since Aug 4, no response.

• 
  matyas.dev (@DevMatyas28516) reported 46 minutes ago

  @AWSSupport Still nothing happened after a week, after I sent your X account our issues numbers.

• 
  Harikrishna KP (@harikp2002) reported 48 minutes ago

  @AWSSupport Two days into migrating to AWS and both new accounts I created are locked out of every single service. S3, EC2, Lambda, DynamoDB, all of it. The accounts show as ACTIVE. Support confirmed it needs a manual fix from an internal team, then went quiet for 28 hours. Three open cases, one phone call, still completely blocked. Sitting on AWS credits I literally cannot spend. Do better please!

• 
  Matthew Joughin | 🏗️ Cross Platform Dev Tools (@mrwcjoughin) reported 55 minutes ago

  @meaningoflights @jpschroeder @awscloud what issue do you have with that?

• 
  Bob Tong (@bob80924) reported 56 minutes ago

  @Cloudflare @awscloud genuinely curious how tax/vat treatment works when your buyer is an anonymous agent wallet with no jurisdiction attached to it, feels like the accounting problem is way behind the payment rail problem right now

• 
  Quoc Huy (@q_huy_ngo) reported 56 minutes ago

  @Cloudflare @awscloud mine transacted with Cloudflare about 700M times because of a broken DO alarm 🥲 no users, just a dev app, then a $655.83 bill. i fixed it and opened case 02252354 a month ago. still no billing decision and now i’m downgraded. can someone pls help? i really can’t afford this

• 
  Gopal Goti (@gopal_goti) reported 57 minutes ago

  @AWSSupport @AWSSupport Thank you for the update, but 'high volume' cannot justify a support case sitting completely 'Unassigned' for over 4 days for a basic account verification issue. This is not a complex technical issue. it is a backend system error on the AWS verification form.

• 
  mail box (@mailbox28564784) reported 59 minutes ago

  @amazonIN @amazon @awscloud But in my personal experience, this response has never led to a real solution. They keep asking for the same details again and again, yet my issue remains unresolved. My ₹1,400 refund is still pending, and I have neither received a replacement nor-2

• 
  Ohm Patel (@Techieohm) reported 60 minutes ago

  “Facing some problems with @awscloud on our new product. This is the 2nd time this has happened.”

• 
  Babak (@bbkhbb) reported 1 hour ago

  @ajassy @AWSSupport what happened to customer obsession? I would like to invite you to review the interactions on AWS support case #178605390000779. There's no better way to put this, it's a sad joke. Reps don't appear to be incentivized to solve the problem nor to do the reading