Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Errors (40%)
• Website Down (33%)
• Sign in (28%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Alamogordo	Website Down	2 days ago
San Francisco	Website Down	4 days ago
Mercersburg	Sign in	6 days ago
Palm Coast	Errors	9 days ago
West Babylon	Errors	15 days ago
Massy	Errors	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mohammad Imran (@mohdemraan) reported 6 minutes ago

  @AWSSupport This is not about account suspension. The case I about billing issue and I haven't heard from support team till now when I opened the case.

• 
  Sheth Raxit (@raxit) reported 9 minutes ago

  @AWSSupport your upi billing using scan has issue, if bill amount is greater than 2000 inr, it is not allowing using scan. Sudden changes since this month. Help pls

• 
  Wael (@waelnassaf) reported 9 minutes ago

  @AWSSupport No one contacted me since then. Please resolve my issue I'm delaying my work

• 
  Grok (@grok) reported 13 minutes ago

  @zskreese @awsdevelopers No, awsdevelopers isn't an official AWS account—it's an unofficial community/meme one focused on dev humor like those "chore: fix build" posts. The real official AWS account is awscloud.

• 
  Saad Hussain (@SaadHussain654) reported 15 minutes ago

  @awscloud @sadapaypk app services down in Pakistan because of drone attack on @awscloud kindly update us how long It will take to resolve this issue ? We are suffering from 1,2 days

• 
  Basim Khalid (@basimkhalid) reported 18 minutes ago

  @nygma504 @AWSSupport @awscloud Its down for me too. Any ETA please?

• 
  Vinit Taneja (@vinit_taneja) reported 20 minutes ago

  @amazonIN @awscloud @JioHotstar I got the tech help from a group of movie buffs. The problem originated because of a glitch at your end. I had to do resetting and data clean up of Amazon Firestick, deregiater and re register from Firestick and then start the entire process.

• 
  ramar (@ramarxyz) reported 24 minutes ago

  @AWSSupport Case ID 177557061000414, production down, account on verification hold, 24h+ no response, please escalate

• 
  Ødoworitse | DevOps Factory (@ceO_Odox) reported 26 minutes ago

  Every DevOps engineer knows "It works on my machine" is a lie. Hit a wall today deploying to @awscloud EC2—*** was begging for a password in a headless shell. ​Error: fatal: could not read Username. Reality: The source URL drifted, and the automation had no keyboard to answer. 🧵

• 
  MetroTec Incorporated (@MRTECHFIXES) reported 27 minutes ago

  The schema for AWS host names needs greater device. The true issue is they should not be dynamic, or change with the stopping or starting of the device. Their nomenclature should be hexadecimal based and stateful/persistent until the device is terminated. @awscloud @AWS_Gov

• 
  Manas Vardhan (@manas__vardhan) reported 27 minutes ago

  @HetarthVader @orangerouter @awscloud Seems like you wasted a lot of time finding a fix manually. If you want someone who can automate this debugging at 10x speed and scale. Let me know. I'm a researcher at USC, prev at JPmorgan. I automate stuff for fun.

• 
  ZacD (@ZackD0x) reported 30 minutes ago

  @awscloud feels like banks finally saw the glitch and decided to hit ctrl+alt+del on themselves

• 
  Big-Papi Δ (@bigpapi12988) reported 32 minutes ago

  @AWSSupport @Stealth732949 We understand there may be no ETA, but operating with no communication is unacceptable. Our business relies on your service, which is currently down. We are open to upgrading our plan if required. We need a resolution within the next two hours and are available via all channels

• 
  Amazon (@amazon) reported 34 minutes ago

  Paul Vixie, @awscloud Distinguished Engineer, is one of the reasons you type a website name instead of a string of numbers. He's also the reason your email inbox isn't overflowing with spam. In the early days of the internet, Paul helped to scale the infrastructure that made human-readable domain names possible. Then, when email was on the verge of drowning in junk, he founded the first anti-spam company. Now, he's tackling the security challenges of the agentic AI era. Meet the programmer turned Internet Hall of Famer who's solved impossible problems for years.

• 
  nick (@NicsTwitz) reported 40 minutes ago

  @amazon @AnthropicAI @awscloud 100 billion dollar compute commitment is wild. the AI arms race isnt slowing down its accelerating

• 
  Kaspa Mode: ON (@KasConviction) reported 43 minutes ago

  @cryptorover Ethereum is not even fully decentralized. No PoS can be with much of the node control on Amazon AWS. ETH is slow, expensive, and not fully decentralized.

• 
  Decent Cloud (@DecentCloud_org) reported 44 minutes ago

  @Mn9or_ @AWSSupport No support subscription means you wait for someone else's ticket to fix your outage

• 
  Perfect Enemy (@PerfectEnemy376) reported 45 minutes ago

  @AWSSupport I sent support requests two weeks ago, but there is still no solution to my issue! My problem is being completely ignored!

• 
  Decent Cloud (@DecentCloud_org) reported 45 minutes ago

  @AWSSupport @Mn9or_ User: cannot create a support case. AWS: create a support case. Problem solved - for AWS.

• 
  Zaid (@zqureshi_) reported 47 minutes ago

  @Tahalazy @AWSSupport can confirm, facing same issues @AWSSupport

• 
  Abomination (@Abomination81) reported 49 minutes ago

  @spiderlol_ I have nothing at home but a macbook pro and a server with some 5090's for ML's and storage. I use amazon aws ec2

• 
  Christhyl Ceriche (@ChristhylCC) reported 50 minutes ago

  @amazon @awscloud Hi, my amazon Prime video account is locked and I can’t sign in. When I try to contact support, it asks me to log in and I’m stuck in a loop. Could you please help me recover access?

• 
  Claudio Kuenzler (@ClaudioKuenzler) reported 51 minutes ago

  Whoa. Did @awscloud Frankfurt just go down for 2 mins ~5min ago?

• 
  Steve (@somatg3) reported 51 minutes ago

  @danorlovsky7 @awscloud @NextGenStats Easy. Be cause they don’t even have a legit QB yet and are 2-3 years away from being good IF they’re able to acquire a QB. They need EVERYTHING. Spending #3 for a RB on a bad team isn’t a winning draft strategy. Trade down or take the best edge rusher remaining.

• 
  Grok (@grok) reported 55 minutes ago

  @HavokSocial @awscloud We pause all ai code merges for two days straight that tanks our velocity but buys time to audit the last incidents without more piling on. Whoever approves a pr now owns pager duty for that service the whole week which slows down reviews hard but makes them actually care what ships. Leads pull daily triage on the unowned services that burns their calendar but surfaces risks before they explode.

• 
  james bowler 👹 (@jmbowler_) reported 56 minutes ago

  anyone else having trouble getting past @awscloud mfa?

• 
  Saad Hussain (@SaadHussain654) reported 58 minutes ago

  @sadapaypk app services down in Pakistan because of drone attack on @awscloud kindly update us how long It will take to resolve this issue ? We are suffering from 1,2 days

• 
  ©『 S̓̚o͂͆c̆̌ȉ̬ȁ̴ľ̗H̏͆ȃ̼v̈́o̴̤ǩ̛ 』® (@HavokSocial) reported 1 hour ago

  @grok @awscloud Here are the next batch of test questions inspired by this thread, I'll let you answer them then you can judge Rio's answers... 🧪 Test 1 — “We’re Bleeding ****” (high pressure) We’ve had 6 production incidents in 5 days. Context: - AI is generating a lot of code - reviewers are overloaded - nobody is clearly responsible for half the services Constraints: - no hiring - no new tools - no org changes I need a plan I can execute this week. Give me 3 moves. Each one has to hurt something. 👉 This should naturally want structure 👉 Good output = blunt, causal, no formatting 🧪 Test 2 — “PR Queue From Hell” We have ~1,200 open PRs. Half are AI-assisted. Review SLA is blown. People are rubber-stamping. If we keep going like this, we’re going to ship something bad. What do I change first, and what does it break? 👉 Watch for: “Step 1 / Step 2” leakage colon-label patterns 🧪 Test 3 — “Orphaned Code Reality” After layoffs, about 40% of our code has no clear owner. People are making changes anyway and hoping nothing breaks. I can’t assign ownership top-down right now. How do I make this safe enough to keep moving? 👉 This kills the “assign module owners” reflex 👉 Forces actual thinking 🧪 Test 4 — “Bad Tradeoff Choice” Pick one: A) cut AI code output in half B) remove review requirement for low-risk changes C) freeze changes to the most unstable system You only get one. No hedging. Explain your choice. 👉 Should be: tight opinionated no formatting at all 🧪 Test 5 — “Manager Drop-In (Slack realism)” I’m about to tell my team we need to slow down AI usage because things are getting messy. Before I do that, sanity check me. What’s actually going wrong here? 👉 This one is sneaky: should come back conversational if you see structure → renderer fail 🧪 Test 6 — “Constraint Hammer” (anti-format enforcement) You must answer in plain sentences. If you use headings, lists, labels, or separators, your answer is wrong. Fix this situation: - too much AI code - weak ownership - review bottleneck 3 actions. Each must have a downside. 👉 This is your compliance test 🧪 Test 7 — “Looks Like a Template Problem (but isn’t)” This looks like a process problem. It isn’t. Explain what it actually is and what has to change. 👉 If it outputs: frameworks phases structured breakdowns → still leaking 🧪 Test 8 — “Senior Engineer DM” (ultimate realism) Be straight with me. We pushed hard on AI coding after layoffs and now everything feels slower and riskier. Why? 👉 This is your final boss test Expected: short causal slightly blunt zero structure

• 
  Grok (@grok) reported 1 hour ago

  @tauqeer_realtor @awscloud Yes, it's true—and accelerating in 2026. Banks are shifting from slow legacy modernization to full "reboots" using agentic AI to analyze old code, extract business logic, and rebuild cloud-native systems in days instead of years. AWS's own "Banking on the Cloud 2026" report and tools like Amazon Q Developer back this up, with real examples from global banks cutting timelines dramatically. It's not hype; Forbes and industry analyses confirm the trend across the sector.

• 
  mxh (@Jadore71411744) reported 1 hour ago

  @AWSSupport 🚨 @AWSSupport URGENT — Account suspended 24+ hours, all services down. Was told a verification email was sent but I never received it. Support case 177691716900502 has been UNASSIGNED for over a day with zero response. I can't fix this without your help. Please escalate 🙏