Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (80%)
- Sign in (10%)
- Errors (10%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Website Down | 6 days ago |
|
New York City
|
Website Down | 8 days ago |
 Ciudad Jardín
|
Website Down | 1 month ago |
 Kyiv
|
Sign in | 2 months ago |
 Chennai
|
Website Down | 2 months ago |
|
Point Pleasant Beach
|
Website Down | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Priyanshu (@iproductAI) reportedI requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.
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Tseng (@TsengSR) reported@marcelocantos @awscloud I'm 100% certain you'd also crying a river when hard caps are added and the same happens again, because then your services will be shut down immediately until they resolve it and you'll cry too, how they'd dare to take your services offline when reaching the cap due to an error.
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Santhosh (@santhoshv) reported@PinokioSystem @AWSSupport But again health dashboard says forcast, but usage itself showing.. how come this is not explained correctly. Another point is it's the billing and money not any service down, so billing page itself could have add some alert
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Okko Ojala @okko@mastodon.social (@okko) reported@edwarddonner @awscloud @AWSSupport Combine a bug like that and spending caps, and the services would have been taken down and caused major losses of services worldwide.
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The Trading Guy (@thetradingguy_) reported@AWSSupport , got no replies on this upon follow up message. Please look into it. Why is it so tough to resolve an issue?
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Christian Nonis (@christiannonis) reportedI am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever
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Sudeep (@sudee1285) reportedI need assistance to access existing APN account...it's getting error.. please help me. @awscloud
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Koray Yersel (@korayyersel) reported@AWSSupport My balance went down to zero. Time to the delete aws account
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barney (@Southclaws) reported@jonny_castles @awscloud I am seeing this too, ECR and S3 in eu-west-1, lots of "service unavailable" errors
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bittermelon (@melon_thief) reported@AWSSupport Moving my domains and hosting to Cloudflare. There should have been a service bulletin on the billing page explaining the issue
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Mahadev Vyavahare (@mahadevkv) reported@SarvamAI should learn from American companies on how to and what to document on internet Documentation and visibility is broken compared on sarvam website. Learn from @OpenAI and @awscloud
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Siddartha DevOps (@SiddarthaDevops) reported@AWSSupport link is not working
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(au)stin (@stin_reece) reported@awscloud $50,000,000,000 says this was a vibe code error
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Ashutosh Dubey (@_virusbug_) reported@AWSSupport I’ve already emailed the AWS Receivables team but haven’t received a reply yet, it’s been 3 days now. The support engineer only advised me to contact them about this issue.
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PositiveVibes (@KPTheFighter) reported@awscloud @AWS You guys almost gave me heart attack today morning. When saw the email from you with billing about $192 million, I got shaken up, frozen. Logged into dashboard , and saw same amount. Imagine what would have been the state of mind. This is not done!! Mistakes do happen, being in tech industry, I do understand that. But once you recognised that mistake, you did not have courtesy to send an email to all users asking not to Panic. That is not acceptable. Before one could reach to support page, his soul would leave the body. Immediately you should have put a banner on dashboard reporting about the potential issue and could have sent a next communication to users informing them. You didn’t do anything of that sort and left users in panicked state. This is so unprofessional. Really disappointed!!! You would have been responsible if anything tragic happened to me today just because of your negligence. A communication asking users to ignore the faulty email was due. You didn’t do that. Shameful!! #awsbilling #aws
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V0LYX (@0xV0LYX) reported@awscloud clear communication like this builds trust fast the fix matters but the transparency matters more
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Sai Manikanta ☕ (@rebuiltWithSai) reportedDay 19 of #JobSwitchUntilPlaced 🚀 Today's progress: ✅ Started a new Microservices project by building the User Service ✅ Solved 2 DSA problems ✅ Learned about Blob Storage (Amazon S3) One step closer to building production-ready, scalable backend systems.💪 #BuildInPublic
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Ohm Patel (@Techieohm) reported“Facing some problems with @awscloud on our new product. This is the 2nd time this has happened.”
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Ritesh Roushan (@devXritesh) reportedA good architecture starts by separating document storage, signing, identity verification, and notifications into independent services. 1. API Gateway All requests (upload, sign, download, share) pass through the API Gateway. It handles authentication, rate limiting, request validation, and routing. 2. Document Service Contracts are uploaded directly to object storage (Amazon S3/GCS/Azure Blob). Metadata such as owner, participants, document status, and version history is stored in PostgreSQL. Large files never pass through application servers. 3. Identity Verification Service Before signing, users verify their identity using email OTP, SMS OTP, OAuth, or KYC providers depending on compliance requirements. A verified identity token is issued before allowing signatures. 4. Signing Service Each signature request creates an immutable signing event. Documents are locked while applying a signature to prevent conflicts when multiple users sign simultaneously. Optimistic locking or version numbers help resolve concurrent updates. 5. Audit Log Service Every action upload, view, download, sign, reject, revoke is published to Kafka. Events are stored in an append-only audit database with timestamps, signer identity, IP address, and device information, creating a tamper-resistant audit trail. 6. Notification Service Kafka events trigger email, SMS, and push notifications asynchronously so users are notified instantly without slowing down API responses. 7. Security • Encrypt files at rest (AES-256) • TLS for data in transit • Short-lived signed URLs for downloads • RBAC for document access • Hash every signed document (SHA-256) to detect tampering • Store digital certificates securely using a KMS/HSM 8. Scalability Deploy services independently behind load balancers. Use Redis for caching document metadata and sessions. Object storage handles millions of documents, while Kafka decouples services and absorbs traffic spikes. Read replicas improve download performance, and multi-region replication ensures disaster recovery. This architecture provides secure storage, concurrent signing, legal compliance, high availability, and scales to millions of contracts worldwide.
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M (@mdw864) reported@AWSSupport Tells me to login when I keep telling you I cannot login because I don’t have the capability to do so.
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JamilOmar ( 💉💉💉🦠 💉 💉💉) (@jamilomar) reported@chuanq @awscloud same issue !!!
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Head4Liberty (@Head4Liberty) reported@thewebbie @awscloud Especially cool that the rest of the month he’s projected to recoup ~$800MM. He needs to up his usage like crazy the rest of the month! (Not to mention many other errors and inconsistencies in that snapshot.)
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sof ࿔˚⋆ (@sophia_ray_17) reported@awscloud until the cloud has a power outage and i can't get into my car
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Donna Paulsen (@donnapaulparody) reported@VeryCoolGuy6 @awscloud Check the issues that happened in last 6 months and diagnosis/cause of the issue.
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Kartik Jain (@kartikjain0101) reported@awscloud you guy has lost your mind. payment got missing so team told me they will raising the request. account got hold, we have 250K unused credits, and now they are not initiation the account. wtf. our whole production is down.
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Jayden L. (@Jwayy77) reported@awscloud Screw you aws. Not a joke, how many of us were pulled into the call to fix and understand the issue? How many of us init teardown scripts to stop all instances or remove the project? Clearly compensation is needed here. Look into it, else we’ll pack up and leave.
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Adam Peterson (@_adam_here_) reported@AWSSupport Even the AWS health page was down. Total AWS system downtime for 12-13 minutes. AWS appears back now.
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Nil (@slowalgorithm) reported@awscloud How are you planning to compensate all your customers who panicked and started deleting resources since the email was legit and there was not a second email notifying of the issue. Your support bot itself claimed the expenses were legit.
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Priyanshu (@iproductAI) reportedHere’s the cleaned-up version with fixed grammar, same hard tone, and no em dashes: I requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.
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Ing. Mario Varón M.Sc (@ma_varon_col) reported@AWSSupport BTW, a follow up email to everyone alerting of your ****** bug would be awesome. That's the least you can do ... Had to take down everything I have in production right now and I'm not certain enough of your competence to resume it once again...