Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (78%)
• Sign in (11%)
• Errors (11%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Website Down	11 days ago
New York City	Website Down	14 days ago
Ciudad Jardín	Website Down	1 month ago
Kyiv	Sign in	3 months ago
Chennai	Website Down	3 months ago
Point Pleasant Beach	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  * (@BunnnyRAM18) reported 2 minutes ago

  @amazonIN @awscloud The same issue happened twice for these product

• 
  Mahadev Vyavahare (@mahadevkv) reported 5 minutes ago

  @SarvamAI should learn from American companies on how to and what to document on internet Documentation and visibility is broken compared on sarvam website. Learn from @OpenAI and @awscloud

• 
  Maciej Wilczyński (@wilczynski24) reported 8 minutes ago

  @opsolutehq @awscloud Otherwise, I believe it's not fully viable for full-range products. Example of Lovable: they have hundreds of potential use cases. That's where they are on credit-based systems rather than outcome-based systems, because you can't narrow down the overall cafeteria of use cases.

• 
  AntDracula (@ant_dracula) reported 10 minutes ago

  @kankerhoerrrrrr @marcelocantos @awscloud And you had no response for "what's the alternative to shutting down services, just pay the bill?" Maybe you really are an AI bot instead of a retard.

• 
  M (@mdw864) reported 12 minutes ago

  @awscloud can you PLEASE answer me? You’ve just turned off my Business because you will not help me. I need you to stop charging me. Do not tell me to login because I do not know the email address that was used to open the account. All I know is my bank account is being charged

• 
  Payal (@payal_codes) reported 12 minutes ago

  Day 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.

• 
  Priyanshu (@iproductAI) reported 15 minutes ago

  Here’s the cleaned-up version with fixed grammar, same hard tone, and no em dashes: I requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.

• 
  Matthew (@OneShotCaller) reported 15 minutes ago

  @ZZiata15569 @awscloud I have billing and budget alerts set up with AWS already. Main problem with a lot of tools I’ve used is too much noise in the alerts vs AWS option. Still, I think every AWS customer gets at least 1 surprise lol… part of initiation (onboarding?)

• 
  Matthew (@OneShotCaller) reported 17 minutes ago

  @CalebChamberla6 It’s an AWS billing error (see @awscloud)

• 
  Chintan Shah (@chintan86) reported 21 minutes ago

  @AWSSupport @awscloud Dues cleared, reinstatement requested — still waiting with no movement. My production workloads are down and every hour is costing us. Can someone please prioritise this? Case ID ready to share over DM.

• 
  WPBeginner (@wpbeginner) reported 29 minutes ago

  You have spent months building your WordPress site. What happens the day it suddenly goes offline? 😱 It happens all the time. We have heard several scary stories. A plugin conflict, a bad update, or a security breach can wipe out your complete website without any warning. The scary part is that most site owners assume their host has them fully covered, right up until they actually need to restore. We have tested countless backup tools on our own projects, so we put together the exact methods we trust to keep a site safe. Here is what you will learn: ✅ Pick the Right Method: Compare backup plugins, host backups, and manual cPanel or FTP so you know which fits your skill level. ✅ Back Up the Full Site: Save your database, themes, plugins, and uploads together so you can restore everything, not just your posts. ✅ Automate It With @DuplicatorWP: Schedule daily or weekly backups and send them straight to the cloud so you never have to remember. ✅ Store Copies Off Your Server: Keep backups in Google Drive, Dropbox, or Amazon S3 so one server crash never takes your site and its backup at once. ✅ Restore in Minutes: Use a disaster recovery link to bring your site back even when it is completely broken. Ready to protect all that hard work before disaster strikes? Read our complete step-by-step guide from the link in the comments 👇 (Link is in the thread below)

• 
  SwarmOne.ai (@swarmoneai) reported 29 minutes ago

  OpenAI just unveiled Jalapeño - their first custom inference chip with Broadcom. "Substantially better performance per watt." Interesting. But a chip doesn't fix a misconfigured serving stack. Custom silicon with default batching, naive routing, and untuned KV-cache management is still burning money. SwarmOptimizer doesn't care what chip you run. It tunes the deployment layer - batching, caching, routing, concurrency - where most of the waste actually lives. The silicon is one layer. The optimization is another. Now on @awscloud

• 
  Sam (@samraysap) reported 30 minutes ago

  @awscloud @Ankushk73325131 Not surprised that H1-B Amazon is highlighting a Non-American. And they wonder why a multi trillion dollar company is having errors like charging quadrillions of dollars to their users. Hire American

• 
  Indrani Som (@indrani_som2004) reported 31 minutes ago

  @Anjishnu46 @AWSSupport @AWSSupport look into this issue

• 
  Nicholas Griffin (@ngriffin_uk) reported 31 minutes ago

  @deedeeafton @awscloud you should have enhanced your calm and raised a support issue instead.

• 
  M (@mdw864) reported 32 minutes ago

  @AWSSupport Five months of broken links & blocked support channels is unacceptable. You have more cut off core business services because you have refused to provide a person with disabilities a way to tell you that you are over billing me. Escalate to a senior rep to fix this before 9am cst

• 
  Open_ERV (@open_erv) reported 34 minutes ago

  Unfortunately although they appear to be awesome people BrambleCFD is turning out to not be that hot. The main problem is the relationships/what they do of all the different settings is ridiculously opaque. There is no documentation. Their solution is to try to explain things in a video call, and if you need help, you ask for it, which it takes a week or more to get any kind of answer from an actual human, not because they are doing anything wrong but that's just not a good system. It's a long long way from the useability of simscale. I did however uncover an option that might be reasonably good, which is a virtual machine that I pay for the core-hours on. In many ways this is better. I can work directly with openFOAM and one of the front ends on a high powered linux computer with hundreds of gigs of ram and 96 high powered cores, and still only pay for what I use, theoretically. The openFOAM foundation has a system worked out ad directly offers the service, unfortunately they in turn use the amazon AWS or the microsoft Azure system, but what can you do. There are other companies that do similar things, but they probably aren't as well done as the one from the actual foundation. I think I'll try that one first. Having an AI in a harness on the machine is probably going to be indispensable, but I'll be using it primarily as a learning tool rather than asking it to do everything for me. I have been able to set up CowAgent, which is kind of basic but seems to work ok, with DeepSeek. A "harness" allows the AI to run commands on your computer and read the output automatically, as well as the other things web chat stuff can do. Secondly, it can store information in files and run the AI in a loop, doing many inferences one after the other, thus getting far more done than a web chat can (actually they might do something similar now IDK but they don't seem to).

• 
  krrawn (@krrawn) reported 35 minutes ago

  I was wondering why @awscloud support was slow the other day

• 
  JJ Ferman (@jjferman) reported 35 minutes ago

  @awscloud the fix: if bill > 1 quadrillion: we have a problem...

• 
  That Other Hecate (@HecateKeys) reported 36 minutes ago

  @OwenGregorian 1) Forgets how DNS works. AWS goes down for days. 2) Forgets how arithmetic & metering works. Trillion-dollar bills for scant usage. @awscloud Regretting all those mass layoffs of your veteran engineers yet?

• 
  GettingMyGlitchOff (@GettingMyGlitch) reported 37 minutes ago

  @AWSSupport Again there is a mass wave of suspensions like in May, I'm assuming in error as I've been on this platform for over 10 years and this seems to be happening more frequently. Emails from mturk-noreply havent worked in a long time so any updates on this situation?

• 
  Mario Giampieri (@mario_giampieri) reported 37 minutes ago

  @AWSSupport Another update- I received a canned response explaining to me what sign in credentials are and sending me a link to open a new account. Eleven months of this.

• 
  ShenYubao (@ssybb1988) reported 40 minutes ago

  @AWSSupport @awscloud AWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932

• 
  mail box (@mailbox28564784) reported 43 minutes ago

  @amazonIN @amazon @awscloud But in my personal experience, this response has never led to a real solution. They keep asking for the same details again and again, yet my issue remains unresolved. My ₹1,400 refund is still pending, and I have neither received a replacement nor-2

• 
  IDrabs (@drabs_i) reported 47 minutes ago

  @PlayStation @awscloud Wtf you playing at fix the outage.

• 
  Md Jaoyad (@JaoyadCode) reported 48 minutes ago

  @awscloud you should fix it otherwise people will become sick after watching the bill!

• 
  Jayden L. (@Jwayy77) reported 50 minutes ago

  @awscloud Screw you aws. Not a joke, how many of us were pulled into the call to fix and understand the issue? How many of us init teardown scripts to stop all instances or remove the project? Clearly compensation is needed here. Look into it, else we’ll pack up and leave.

• 
  Corey Quinn (@QuinnyPig) reported 51 minutes ago

  Kinda funny that nobody's even making observations like this about @awscloud, if you want to go a level deeper down the irrelevance well.

• 
  ゆーー𓂀🦊京のそちこち(暑いので液化した🫠) (@Hikari_644) reported 51 minutes ago

  @ishanxtwt Simply DNS server problem never take down an entire website. Except, like amazon AWS, are using domain and dynamic name resolve to working correctly between multiple servers and services.

• 
  Eszter Morvay (@eszter_morvay) reported 57 minutes ago

  @AWSSupport Also - apologies for the DM issues, i just changed my settings, so DMs should work now