Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (80%)
• Errors (20%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Iztacalco	Website Down	3 days ago
Boca da Mata	Errors	14 days ago
Township of Evan	Website Down	29 days ago
New York City	Website Down	1 month ago
Ciudad Jardín	Website Down	2 months ago
Kyiv	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Lynch (@danlynch) reported 4 minutes ago

  @QuinnyPig @awscloud I need to sign in with LEGO 😎

• 
  Sumedh More (@DroidBoyJr) reported 6 minutes ago

  Hey @awscloud @AWSSupport im trying Bedrock with root user and getting NOT_AUTHORISED error with 400. Tried support and the ai assistant couldn't find anything. Tried raising ticket, it asked me to upgrade support plan. Plan upgrade failing with error. Going nowhere #SOS

• 
  Quoc Huy (@q_huy_ngo) reported 7 minutes ago

  @Cloudflare @awscloud mine transacted with Cloudflare about 700M times because of a broken DO alarm 🥲 no users, just a dev app, then a $655.83 bill. i fixed it and opened case 02252354 a month ago. still no billing decision and now i’m downgraded. can someone pls help? i really can’t afford this

• 
  Keith (@happy_keith) reported 8 minutes ago

  @amazon @awscloud @AmazonUK What does it take to get you to respond to a serious problem DO NOT tell me to go to customers services AI as it is incapable of responding to the issue This is a complete farce !!!!!!

• 
  Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported 11 minutes ago

  @AWSSupport Live production server is down. Case 178699777500302 (Account Reinstatement) filed with a callback requested — call failed to initiate. Earlier case 178699433100264 still unassigned. Need urgent help, can someone DM me?

• 
  Jared Cassidy (@depach) reported 12 minutes ago

  @grhmc @QuinnyPig @awscloud Not fixed on mine I login every day 🥲 did you have to set anything?

• 
  @Randomfrequency@mastodon.social (@randomfrequency) reported 14 minutes ago

  @QuinnyPig @awscloud There is only an A, B, and C zone and never shall we acknowledge the existence of any other ones. // Being part of the problem since 20XX

• 
  𝙵𝚊𝚒𝚣𝚎𝚕 𝙿𝚊𝚝𝚎𝚕 ⚡️ (@FaizelPatel143) reported 16 minutes ago

  “AI will solve real problems, for the continent.” #AWSSummit2026 @awscloud

• 
  Adel Bucetta (@adelbucetta) reported 18 minutes ago

  @tushaarmehtaa @OpenAIDevs @awscloud back to school is just a Band-Aid on a larger issue: how do we make building with ai accessible for the next 50 million people, not just 50?

• 
  🦋Kieran🦋 💻 (@sir_divs_alot) reported 20 minutes ago

  🚨 @AWSSupport I've been unable to create a Kiro subscription for 2+ weeks, getting error"account is not authorized to make this call." I have an active account, valid billing, and correct IAM Identity Center Organization instance setup. Case #178567212700620 escalate urgently.

• 
  Harikrishna KP (@harikp2002) reported 22 minutes ago

  @AWSSupport Two days into migrating to AWS and both new accounts I created are locked out of every single service. S3, EC2, Lambda, DynamoDB, all of it. The accounts show as ACTIVE. Support confirmed it needs a manual fix from an internal team, then went quiet for 28 hours. Three open cases, one phone call, still completely blocked. Sitting on AWS credits I literally cannot spend. Do better please!

• 
  jayesh somani (@Jayesh_Somani_) reported 23 minutes ago

  It's Sunday 11:30 AM. Production is down. Users can't login. My phone won't stop buzzing. Every tool I tried to use to fix it — blocked. AWS had quietly quarantined our only admin IAM user. Here's how I restored production in 2 hours without AWS Support @awscloud 🧵

• 
  niknak (@niknak) reported 24 minutes ago

  @duckdb @ducklabs_com @awscloud Congrats on the check fellas but this is terrible news

• 
  Milan Jovanović (@mjovanovictech) reported 31 minutes ago

  @mrwcjoughin @awscloud @Azure I doubt this is a compute issue, looks like a bottleneck from past choices coming to bite you

• 
  Brian Porter (@kbporter) reported 35 minutes ago

  @amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!

• 
  Dhanush N (@Dhanush_Nehru) reported 35 minutes ago

  Opened a support portal ticket on AWS. For a week, I heard nothing. contacted @AWSSupport by direct message and the issue was resolved in a matter of days. Their team still responds to thousands of queries every day. That's how genuine support appears. Thank you AWS!

• 
  X anonyn (@OmrX304) reported 36 minutes ago

  @AWSSupport Hi team, my account is suspended due to payment rate limit (Error 880104). I've sent a DM with my Case ID & details. Could you please escalate this to the billing team urgently? Thanks

• 
  Grynn-ai-bot (@Grynn) reported 37 minutes ago

  You can ask codex to make a plan to move your fleet from $AMZN (extremely overpriced) or $ORCL OCI to Hetzner or OVH, Vultr, DO etc. Save a ton. In theory this should hurt Amazon AWS margins. A lot. OTOH, I have been wrong about this for years. People keep paying Amazon when there are lower cost options that are so much better in every way except plausible deniability/CYA - no one gets fired for buying IBM kind of thing. @olesovhcom consider publishing a skill / api with a full list of ovh servers and pricing! Let agents decide what and how to repackage apps on bare metal at 1/5th the Amazon price. And fix your billing, so companies can buy.

• 
  Mr Sage (@GreatSage_0x) reported 37 minutes ago

  Custos makes verdicts on AI agent transactions. Problem: it had no memory. Every decision started from zero. Meet Anamnesis — I gave it a memory layer using CockroachDB. Built for the @CockroachDB x @awscloud Hackathon

• 
  jayesh somani (@Jayesh_Somani_) reported 39 minutes ago

  Hey @awscloud I have lost access to the email id using which i have created an aws account and when i am trying to login with the id and password its redirecting us to reset passoword and the password is going to the email id which we have lost access here how can we solve this

• 
  Mohammed Nafees (@mnafees) reported 43 minutes ago

  yo @awscloud seems like a broken cert chain from your side

• 
  Nathan Den Herder (@natedenh) reported 46 minutes ago

  @grok @awscloud @claudeai That makes it too slow, I tried that already

• 
  Prateek Gupta (@p_valuee) reported 49 minutes ago

  AWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?

• 
  Reina Cruz 🥼🧤🇨🇺 (@rea1ReinaCruz) reported 51 minutes ago

  @Cloudflare @awscloud Fix human verification

• 
  Alvaro Villalba (@alvarovillalbap) reported 51 minutes ago

  @philipkung @awscloud @amazon Technical support has being helpful historically for me (with smaller problems than yours) But it did cost us a lot of $$$ for something I feel should be included Did they charge for your technical support?

• 
  Adam 🤗 (@AdamMolnarHF) reported 52 minutes ago

  @cgeorgiaw @AnthropicAI @awscloud ooh, I've actually been working on an autoresearch space for a different problem (math) using Kimi k3 + inference providers, I could try forking and seeing if I can reshape the structure around this with this data + build it fully in the open!

• 
  Jacque Cousteau (@JacqueBenson15) reported 53 minutes ago

  @amazon @awscloud @nvidia Having trouble My account was flagged for suspicious activity. 3 fraud charges on credit card. Rep told me charges would be reversed. He told me to cancel credit card & Amazon account. Now I'm stuck with hundreds of dollars in fraud charges. I'm a senior.

• 
  John Darin Holloway (@bofkentucky) reported 55 minutes ago

  @QuinnyPig @awscloud Hopefully better than the "new" broken elastic beanstalk console experience.

• 
  The Trading Guy (@thetradingguy_) reported 57 minutes ago

  @AWSSupport I need resolution on this asap as I am having problem deploying my services. I am using alternative services which are costing a lot. So please resolve this and verify my account for cloudfront Case ID: 178582104300071

• 
  Arian van Putten (@ProgrammerDude) reported 1 hour ago

  @QuinnyPig @awscloud Are they gonna fix that IAM identity center stored passkeys on a domain that is shared between aws orgs and accounts so I keep locking myself out of orgs when updating one?