Amazon Web Services status: access issues and outage reports
Some problems detected
Users are reporting problems related to: website down, errors and sign in.
Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 26: Problems at Amazon Web Services
Amazon Web Services is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (42%)
- Errors (35%)
- Sign in (23%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Point Pleasant Beach
|
Website Down | 14 hours ago |
|
Little Rock
|
Errors | 4 days ago |
|
Atlanta
|
Website Down | 4 days ago |
|
Clearwater
|
Website Down | 5 days ago |
 Monterrey
|
Website Down | 11 days ago |
 Rostock
|
Website Down | 14 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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AI..AND METAVERCE.. (@bad_sin90451) reported@AWSSupport @imTkorde I do not trust you. What exactly is your “special unit”? Is it some kind of global intelligence agency? Why are the server company and Amazon not kept separate? You want my case number? Go ask Jeff Bezos and Andy Jassy. Ask your special unit as well.
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Marci (@Nma_ci) reported@AWSSupport We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177753893100221
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Zippy (@zippy257) reported@awscloud @OpenAI wake me when one of these agents actually survives a real outage without human rescue
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Ross 🛩️ (@airline_king) reportedLikely this **** is staged… But I had @amazon send me a crusty Apple Magic Keyboard that they demanded to get back even though they would dispose of it/saw pictures (wasn’t even the one I ordered with Touch ID) , and made me waste 6+ hours on the phone being angry with customer service (which I am not proud of). The scumbag who took an Xacto knife to the seal, replaced it, and sealed it up for return likely got away with it. Days later, they had the audacity to threaten me via email after over the whole experience. That was the day I decided to start winding down Amazon purchases and tel myself to never use @awscloud for anything if that’s how they want to act. Just amazing how they deal with this. Cc @AmazonHelp my memory is deep after that experience and I will hold a grudge over this.
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Kundan Kumar Kushwaha (@its_me_kundan) reported@AWSSupport @awscloud Facing an AWS account activation issue for 2+ days. Stuck in registration loop (error page), upgrade not working, ticket unassigned, and no response via chat despite hours of waiting. Account ID: 8651-2244-3590 Please assist urgently.
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StatusGator (@statusgator) reported🔥AWS outage update: @awscloud is calling the ongoing US East 1 outage in N. Virginia a "thermal event". It sounds like some cooling system failed over there at AWS. Also, the backup cooling must have also failed. And then some instances got fried. Impact has expanded to other services in the Availability Zone that depend on affected instances: AWS IoT Core Amazon ElastiCache Amazon Elastic Load Balancing Amazon Redshift Amazon SageMaker
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Soul & Silicon AI (@soulandsilicon) reported@AWSSupport @AWS @awscloud you guys have not been very helpful. Premium support did not get back to me within the appropriate time window for production issues. As a matter of fact didn’t even get an answer at all. Multiple chats led to not resolving my issue of quota increase as a result my newly signed client (a bank!) is blocked and can’t use our service. I’ve been told to get account manager through a sales form, yet another thing no one is getting back to me. Dead end after dead end.
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Eochu Ollathair (@TheDagda___) reported@awscloud Who do you want to be able to blame yourself or them? That is the decision. If you aren't confident in yourself, use them, but at the same time, maybe you are letting your customers down by not using the tools you have.
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Francisco Mariño (@JoseFcoMarino) reported@AWSSupport EMERGENCY! Our core production SaaS platform has been DOWN FOR 3 DAYS in LATAM, impacting thousands of users. Balance is $0.00 and documents were uploaded days ago.Please have a human manually escalate our open cases. We need urgent help!
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Pacific Card Exchange (@pactcg) reported@AWSSupport Yes. Have a case up online but cannot get in contact with anyone. Still dealing with my site down for the past 2 days w/o any notification from AWS.
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Bulios.com (@bulioscom) reported$AMZN Amazon AWS went down in Virginia, $CME CME Group stopped derivatives trading in Chicago - oil, gold, S&P 500 and Nasdaq 100 futures had no price for hours.
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Alper FERUDUN (@AlperTheKing) reported@awscloud The 2006 Black Friday peak-minute problem did not disappear. In 2026 agentic AI, the units are tool-call queues, retries, memory, eval gates, and sandbox slots. Same capacity planning, just less visible until latency explodes.
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akash (@akashtattva) reportedi wonder whether anyone has ever mapped amazon AWS server costs to specific product feature improvements. because this kind of accounting framework being applied ai spend seems intuitively wrong to me.
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Martin Alltimes (@Palatineirish) reported@awscloud What’s the difference between modernising and rebooting. Terrible, confusing text.
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NUEVE (@Nader7x) reported@AWSSupport trying to sign in to my account and do the root verification using the mail and then the sms or call I don't receive any
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Uttam Tarsariya (@UttamTarasariya) reported@AWSSupport Now, the guy who was working on this problem disappread and a new supporter came and respond me to go on the login page and dashboard and upgrade the plan. Simple !!! He does not know anything about the issue and we have to explain to him I think.
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Winston (@winstonalien) reportedHey @AWSSupport, case #177739024400953 open for 2 days, AISPL account blocking all Bedrock access, Founders Program member. Daniel escalated but still no fix. Can someone help?
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ELECTROCARDS (@ELECTROCARDS) reported@awscloud i am from Pakistan i need your help for Amazon account opening issue.
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Ing. Kwadwo Kyeremeh (@KwadwoKyeremehT) reportedRecently built a mail server, building email reputation is the hardest part, you have to resort to using Amazon AWS SES, that’s the only easy way out.
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Soul & Silicon AI (@soulandsilicon) reported@AWSSupport you guys have not been very helpful. Premium support did not get back to me within the appropriate time window for production issues. As a matter of fact didn’t even get an answer at all. Multiple chats led to not resolving my issue of quota increase as a result my newly signed client (a bank!) is blocked and can’t use our service. I’ve been told to get account manager through a sales form, yet another thing no one is getting back to me. Dead end after dead end.
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Adrian | The Web Scraping Guy (@adrian_horning_) reported@romaindewolff @awscloud Did you end up paying for it? If so, I would def switch if you have been a loyal customer and had one spike? Absolutely they should’ve taken the price down some
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Rehan Ahmed (@rehanahmediam) reported@awscloud one of our client is facing critical business impacting issue from the past 16 hours and tried their best to reach out to AWS support however we were not able yo receive any response yet, they have their account suspended and no support has been offered yet. Kindly chat
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BagerX (@Bagerix) reportedUnacceptable for an "enterprise" cloud. @awscloud & @Azure give grace periods to prevent disasters. GCP shutting down a live business over a minor payment delay is UNSAFE. We lost actual customers today. Moving our infrastructure immediately. Fix this @AskGoogleCloud! (2/2)
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Nifty Cycle Lab (@NiftyAlpha_Q) reported@AWSSupport @AWS Urgent: AWS support case unassigned for 24+ hours blocking critical work. INVALID_PAYMENT_INSTRUMENT error persists 30+ hours despite fixed payment method. Case #[177837361600663]. This is a known Bedrock Marketplace issue requiring escalation. Please help!
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chen (@chen10075495) reported@awscloud Amazon AI Pricing Is Killing the Buy Box Losing Buy Box because AI compares my product to cheaper, non-equivalent listings — even external ones. To compete = sell at a loss. This punishes real brands. Fix this. #AmazonSeller
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Money Guru Digital (@Moneygurudigi) reported🚨 Coinbase just went down for hours Large parts of the platform became unusable while traders were trying to access the market. The reported issue? Problems tied to Amazon AWS infrastructure. One reminder again: A huge part of crypto still depends on centralized systems
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Justin (@Justin__Co) reported@AWSSupport I've been trying since May 9th to get my SMTP for SES in production and I'm still in sandbox. I verified everything from the start. I submitted follow ups 33 hours ago that have still gone unanswered. I require email verification for my site, so I'm effectively down until you get this running. Please respond!
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Ryan Lake (@RyanLake230731) reported@MetaNewsroom @awscloud @Meta When you going to fix facebook and Instagram and unblock mine and others accounts that were mistakenly blocked by Ai moderation??
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Carbon Tax Neil (@NeilPitman10) reported@AWSSupport Great! another bot. OK, but no one is looking at the github issues log.
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hunterjackson (@Tweeter_itsme) reported@amazon @amazonIN @awscloud provided. Instead of resolving the issue, the same delivery person keeps being assigned again and again. This is unacceptable customer service and harassment of customers.