Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

Less
More

amazon Hero Image

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 15
Atlanta, GA 14
Chicago, IL 14
Seattle, WA 11
Los Angeles, CA 10
Columbus, OH 9
Denver, CO 8
San Jose, CA 7
New York City, NY 7
San Francisco, CA 6
London, England 6
Ashburn, VA 6
Manchester, England 6
Columbia, MO 5
Madrid, Comunidad de Madrid 5
San Antonio, TX 5
Coatesville, PA 5
Paris, Île-de-France 4
Southampton, England 4
Tampa, FL 4
Boston, MA 4
Las Vegas, NV 4
Jacksonville, FL 4
Frankfurt am Main, Hessen 3
Birmingham, AL 3
Gloucester, England 3
Greensboro, NC 3
Washington, D.C., DC 3
Reno, NV 3
Madison, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • leyn__b mme musquin (@leyn__b) reported

    @LothbrokTnsi ok. a lot of amazon customers are complaining because they face problems on their website, resulting their disgruntled of the service. consequently, amazon has lost 10% of profits but also customers. in order to arrange these problems, amazon has to correct their website system.

  • Janusxuk Janusxuk (@Janusxuk) reported

    @aDatingDad Might be worth contacting Amazon through the app. I used the email process to basically moan about something & wasn't expecting a fix. Got a call back the next working day and a fix. They're pretty hot on Alexa being seen to work to get a good reputation I think.

  • prakashtt4 Prakash (@prakashtt4) reported

    @AmazonHelp This -- However, our concerned team has investigated on this issue and as per the update we've received. We've got to know that the item was delivered in intact condition.Therefore, based on the outcome of our investigation

  • MICKEYTHEZINC Larry Rochelle (@MICKEYTHEZINC) reported

    @Acosta AND... GOOGLE and YOUTUBE have taken down all the 9/11 DEMOLITION documentaries during this 9/11 20th Anniversary. Even AMAZON is not offering these films, just substitutes and lies.

  • Ashish10332262 AK yadav (@Ashish10332262) reported

    @amazonIN After then I trying continue for refund but not get refund. Have been troubling since 45 days, neither got the printer nor the money. I also mail to Amazon but not responce issue same

  • SolaireJolly JollySolaire (@SolaireJolly) reported

    @AmazonHelp So to be clear.. you have NO complaints procedure, no actual way of resolving this ridiculous issue, I'm to just ignore the fact your "appopriate team" isn't able to help and do nothing? I will honestly never use Amazon again after this crap

  • dearn_simon Simon Dearn (@dearn_simon) reported

    @AmazonHelp Another issue is that a handful of Kindle documents with no names appear when new content is downloaded. These also have to be individually deleted before I can see my books again. My Guardian subscription meant this would be my start to the day every day!!!

  • Prateeksgsits Prateek Srivastava (@Prateeksgsits) reported

    @AmazonHelp The person who has joined the chat has no context of the issue and I am not going to waste my time again explaining everything

  • dearn_simon Simon Dearn (@dearn_simon) reported

    @AmazonHelp This is not helpful. Your app is broken and needs fixing. I am sick of following these same steps over and over and getting nowhere. Amazon claims to be building the most customer centric company on the planet, but this could not be further from the truth.

  • LavinSalah just stbl (@LavinSalah) reported

    @ygent_official @ygofficialblink - Spotify issues - Wrong song in her account - Amazon account hacked - Not added to playlists - Songs not sent to radios - No variety shows - No interviews - Bad connection in fansign @ygent_official you won this. You let Lisa down. We’re angry. This is the end for you and us!

  • Tossellate CuddLyStaR (@Tossellate) reported

    Now that I need Amazon the most is when they want to let me down🥲 How has my parcel not arrived since yesterday…

  • deotalk Sudhanshu Deo (@deotalk) reported

    @AmazonHelp That process is not working. Finally it is reaching the pickup page and no valid link to chat or call.

  • The_AJ_Division Ajay Mv (@The_AJ_Division) reported

    @AmazonHelp It couldn't get more clear than the fact that I'm not looking for account or order related assistance. There's a listing on Amazon that's a pirated copy and you are expected to take it down. I cannot use more simpler words than this for your primitive understanding.

  • Azazshaikh40400 Azazshaikh40400 (@Azazshaikh40400) reported

    @AmazonHelp Received a directive one plus node mobile, having problems like hitting from Amazon still Amazon replied rudely we are not responsible for that and just in 10 days amazon said we not responsible for this.we can't help...so who is rspnsbl....

  • Jackace777 Lamar (@Jackace777) reported

    @StepsOnLegos @RepDanBishop @POTUS Why not just shut the businesses down? There are not enough workers as it is! 10 Million retired and Amazon pays better the economy shifted! No one from a de veloped country wants to come here!

Map Check Current Status