Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dartmouth, NS | 1 |
| Brisbane, QLD | 2 |
| Chandler, AZ | 1 |
| Phoenix, AZ | 8 |
| Holland, OH | 1 |
| Jibert, Braşov | 1 |
| Ashburn, VA | 10 |
| New York City, NY | 22 |
| Secaucus, NJ | 1 |
| Denver, CO | 10 |
| Miami, FL | 9 |
| Boston, MA | 6 |
| Lucknow, UP | 1 |
| Atlanta, GA | 9 |
| Bengaluru, KA | 1 |
| Rancho de los Guardados, QUE | 1 |
| Dallas, TX | 14 |
| Bucharest, Bucureşti | 1 |
| Paris, Île-de-France | 8 |
| Caerphilly, Wales | 1 |
| Mauriac, Auvergne-Rhône-Alpes | 1 |
| Crystal Springs, FL | 1 |
| Baltimore, MD | 2 |
| Appleton, WI | 1 |
| Midland, MI | 1 |
| Salzburg, Salzburg | 1 |
| Calgary, AB | 2 |
| Gueugnon, Bourgogne-Franche-Comté | 1 |
| Marana, AZ | 1 |
| Cleveland, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
Skulz (@skulznft) reported@_rektnick @amazon @waitrose Started as a free mint and went down from there
-
Manu (@manugupta27) reported@AmazonHelp Please resolve the issue (item shown delivered in the app but not delivered) details of which were shared with you in DM.
-
Amitoj Gautam (@amitojgautam) reported@AmazonHelp I do not think the Amazon Returns Center is the right solution here, because I do not need to return or replace anything. I had ordered 3 pairs of pants -- 2 gray and 1 black. However, I received only 2 pairs in total -- 1 black and 1 gray. One gray pair is missing, even though I paid for all 3. I hope the issue is clear now.
-
पंडित गंगाधर (@gangadhar_kashi) reportedDuffer ...see how many best Indian engineers work and innovate for NASA, Tesla, Space X, Microsoft, IBM, Bose ,apple amazon....and many tech companies .... the problem in India is corruption and ecosystem .. Why foreign companies are falling you duffer ? And don't forget to search the Nobel science prizes Indian got and Koreans got ?
-
Andy Constan (@dampedspring) reportedAn inflection point for me. When I look back to my that day. I am reminded of two similar more recent events Back in 2010 -2013 big data opportunity was already common knowledge. Amazon was already influencing our buying decisions. We all knew it. But it was also a slow
-
Samuel Edmond Stone (@StoneEdmon24387) reported@WallStreetApes Read: The HOME Model: A Solution to Homelessness in Los Angeles—And a Blueprint For Cities Across America. by: Samuel Edmond Stone Fix the system—and SAVE BILLIONS in the process. Available on Amazon.
-
Tyler Clark (@TylerClark1818) reported@homegymcoop Had one of those Ethos pulldown cables from ***** for like $100. Damn cable wasn’t crimped on the bottom. First set with it the plates came down right on my foot. Grabbed one of the cheap $30 ones from Amazon and it rocks
-
Golden Ratio🇮🇳🚩🇺🇸 (@NaGodave) reported@Sarthak4Alpha IRCTC crashes every day at 10am,there must be a huge schedule inflow of datajobs are triggering or due to absence of fine tuning of application at load balancer level to optimize the issue. Amazon has auto scaling elastic load balance,intelligent routers with zone availability
-
prajwal (@prajwalxe) reported@AmazonHelp Give me some alternate option to connect to u... It's showing error again and again...I want my money back
-
Nick Di Fabio (@NickDiFabio1) reportedYour book description on Amazon is not a summary. It's a sales page. It doesn't need to tell readers what's inside. It needs to convince them why they need it. • Open with a hook that names their problem. • Build the case for why this book solves it. • End with a reason to buy now. Most self-publishers write a paragraph that reads like a homework assignment. The description is doing the selling. Give it the same attention you give the cover.
-
Aguirre Wrath of Dog (@Aguirre115622) reported@rorysutherland I don't want them to be successful at this (and therefore charge 10% more) success for my friend involves buying badly described and photographed good things, and polishing up the images and description to sell at a profit on ebay. I want my Amazon prices held down thank you!
-
JustMe (@JustMe144379246) reported@heavenlyishome I use Chestal for dry coughs, I bought it off Amazon. read the reviews. it's cheap, follow directions, it's natural. but not sure what your problem is. am putting you on for prayers. God bless you.
-
Mewshirebathaway (@Celestine618) reported@PhantomBlack699 @ryancohen Why GameStop Wants to Acquire eBay (3:47): Significant overlap in categories like collectibles, trading cards, and refurbished tech. GameStop excels in physical used goods; eBay provides digital liquidity—together they create synergies. Why Sellers Should Support the Deal (4:57): Ryan would treat eBay like a family business he owns entirely (no risk-free compensation or consultants). He runs companies with skin in the game and direct accountability to sellers. How He’d Run eBay Differently (6:10): Prioritize direct communication with sellers to identify and fix real problems quickly. Current management lacks owner mindset and over-relies on bloated spending. Ryan’s Personal eBay Experience (6:47): Created an account in 2019 with 100% positive feedback but faced arbitrary limits and listing friction; he sold items himself to understand seller pain points firsthand. Improving the Listing Process (7:57): Dramatically reduce friction—make listing faster and simpler (e.g., fewer restrictions, better tools) to encourage more sellers and inventory. Growth Strategy Without Heavy Marketing Spend (9:07): Cut ~$2.5B in sales/marketing budget (low ROI, full of kickbacks). Replace with organic growth via superior seller support (24/7 phone support, responsive on X/Twitter) to attract more inventory, which draws buyers. Seller Support as the Key to Buyers (11:09): Happy sellers → more listings → more buyers. Specific improvements include AI to remove friction and direct listening to top seller issues. eBay’s Innovation Failures (14:37): Despite $5.5B+ in operating expenses, the platform has barely changed in 30 years; bloated teams and bureaucracy slow progress. Cutting Costs While Innovating (15:16): Slash ~$300M in product development (currently “lit on fire” with poor results). Use smaller, nimble teams (like post-Elon Twitter) and AI for faster innovation. GameStop’s turnaround proved efficiency is possible. Role of Third-Party Tools (18:23): Embrace and integrate them; Ryan would put engineers in a “war room” with top sellers (like Justin) to fix issues rapidly. Seller Fees and Revenue (20:00): Focus first on growing transaction volume through efficiency and lower costs—then revisit fees. Avoid raising fees in ways that hurt sellers. Focus on Live Selling (21:17): Huge untapped opportunity. eBay has the brand and users to dominate; improve tech/UI and attract content creators. Overcoming Technical Challenges (23:26): AI + fewer employees could run eBay efficiently. Current issues stem from lack of ownership (no insider stock buying, heavy consultant reliance) and bureaucratic culture. Balancing Buyers vs. Sellers (27:51): Sellers come first—they supply inventory. Fix core issues (customer service, shipping, pricing) that benefit both sides. eBay’s Real Customers (30:30): Primarily sellers; buyers follow once there’s abundant, high-quality inventory. Preventing Fraud (31:29): Address it without excessive restrictions on legitimate sellers. Simplify selling (e.g., photo + list in 1–2 clicks) to reduce barriers for average users. GameStop Stores’ Role (33:55): 1,600 physical stores could provide free authentication, intake, live verification, and shipping—especially useful for trading cards and refurbished tech. Category Prioritization (36:57): Start with overlapping categories (collectibles, etc.) for quick wins, then expand. Move at “Chewy time” speed. Not Turning eBay into Amazon (38:00): Keep eBay as the entrepreneurial marketplace for used goods and collectibles—not an inventory-heavy retailer like Amazon. Final Message to Skeptical Sellers (40:56): Reach out directly—your livelihood matters. Ryan is committed to listening, pivoting quickly if needed, and getting to the right answers efficiently (as proven at GameStop and Chewy).
-
Alyssa D (@AlyssaD1776) reported@Type07Safety I think I should be able to walk down the street and grab a firearmout of whatever vending machine I want or have Amazon ship it right to my door
-
Pratik Bavadekar (@Pratik_B13) reported@amazonIN @amazon I am unable to use my voucher with Amazon pay ICICI bank creadit card payment method. There is no option to debit the voucher amount from the total bill and then proceed with payment of remaining amount. Look into this ASAP and fix this.