Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 20 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Carmel, IN | 2 |
| Denver, CO | 8 |
| Medellín, Antioquia | 1 |
| Hyderabad, TG | 1 |
| Crofton, MD | 1 |
| Seattle, WA | 12 |
| City of Brunswick, OH | 1 |
| Newark, NJ | 3 |
| Vancouver, BC | 3 |
| Houston, TX | 9 |
| San Francisco, CA | 4 |
| Surrey, BC | 1 |
| Montgomery, NY | 1 |
| Edison, NJ | 6 |
| Shrewsbury, England | 1 |
| Manchester, England | 4 |
| Simpsonville, SC | 1 |
| Dallas, TX | 14 |
| Charlotte, NC | 2 |
| Chicago, IL | 11 |
| Detroit, MI | 3 |
| Washington, D.C., DC | 4 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bremerhaven, Bremen | 1 |
| Dieppe, Normandy | 2 |
| Madrid, Madrid | 2 |
| Bristol, VT | 1 |
| Richmond, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
annipo 🇮🇱🏴👑 🩵 (@anniejones2703) reported“This Amazon security calling you about an order you placed at 3:37 this morning. Was that you?” Me- you tell me (In broken English) “it was an order placed at 3:37 am ma’am” Me- you can’t even speak English, you’re a scammer now bugger off… “It’s about an ord…” phone down
-
DoUCWhatISee (@Awnye5) reportedWe are fighting supply and demand while using the supplies! #DataCenters Anyone using Amazon, Google, Microsoft etc are part of the problem and here's a way you can make a difference. I'm not going to keep doing something just because other people are.
-
Shashannk Joshy (@ShashannkJoshy) reported@AmazonHelp @amazon @amazonIN Worst ever worst service i have ever faced among any platform. Your customer support guys also don’t respond. They just do hello hello hello like a bandwala..and further no call back.. for just a mere UPI registration issue you guys are taking more than 7 days. This is becoming very pathetic. Can you give me a call back on my registered number.
-
Ed (@Ed1446869085128) reported@TheJGMMA Great we lost and your scholarship is down the drain kid. Enjoy amazon
-
hammadh. (@ScaleEcommerce) reportedAmazon just updated your listing. Without asking you. Without telling you. Without leaving any record of it anywhere. And somewhere right now a seller is wondering why their conversion rate dropped this week. They are going to test new images. Write new bullet points. Lower their price. Increase their ad budget. They are going to do everything except check whether Amazon silently rewrote their title last Tuesday. I have been fixing Amazon catalog issues since 2019. And the one thing that still genuinely shocks me is how many sellers have no idea that Amazon's automated systems regularly overwrite listing data without any seller action. It is not a glitch. It is not rare. It is just how the platform works in 2026. Amazon's AI systems scan listings constantly. Looking for policy violations. Looking for quality issues. Looking for anything that does not match their catalog standards. And when they find something — or think they find something — they change it. No email. No notification in Seller Central. No entry in your account activity log. Just a different title on your detail page than the one you carefully optimized. The thing is — this used to happen occasionally. Now it happens all the time. Enforcement has scaled massively. The AI making these decisions is moving faster than any human support team can keep up with. And sellers are paying the price. Here is my genuine frustration with this. If Amazon has the technology to automatically change a seller's listing data — they absolutely have the technology to send a notification when they do it. They choose not to. And I cannot for the life of me understand why a platform that sellers invest so much into cannot offer that basic level of transparency. Has Amazon's automated system ever changed something on your listing without telling you? Drop your experience below. I want to know how many people this is actually happening to.
-
Nayan Prakash (@NayanPrakash4) reported@AmazonHelp Search bar goes to black screen. There is so much lag on all home screens that it’s impossible to select or find anything. I don’t have time to write silly emails. Fix the issues or lose the customers . Choice is yours !!
-
Analisa Judge (@analisajudge66) reported@LauraLoomer So Does Amazon 🤔So What’s Your Problem Laura
-
Karan Shukla (@KaranSh49019762) reported@amazonIN @amazonhelp My Amazon Pay UPI & Wallet have been unfairly frozen due to an automated "security reason" error while I was simply trying to pay my credit card bill. I need this manual block lifted immediately so I can process my payment. Please assist. #AmazonPay
-
Hobbes (@deHeereStraat) reported@AmazonHelp It's pretty simple. I need more information than THIS. "We’re sorry for the delay. Due to an unexpected issue, your package hasn’t shipped yet." We're now two days past the delivery day and it still hasn't even shipped. No idea from Amazon on an arrival date. Not good enough.
-
yogi (@yogeeii) reported@AmazonHelp How can he just go without delivering ? What kind of empowerment have you given to these guys ??? Forget the soft skills of explaining the issue properly they begin with a flat statement & then flat threats as you see him going away !!!
-
subhamoy banerjee (@subhamo04706966) reported@AmazonHelp U r putting g me through through the same exercise again and again I had explained u the problem thrice . Check your records and resolve ir @PiyushGoyal @KoirJagouu
-
EJ🐾💖🥂🐾 (@IAAPfan) reported@amazon 3:48am - #awakenow your driver went all the way down our driveway to the back door. Why? Dogs not happy either!
-
starsky (@mulaapronto) reportedAmazon business structure is really not that great. As much technology that they have access to their delivery and Prime is terrible. Where is all that man power going cus we don’t even get our stuff within 2 days anymore?
-
Ashwin Morey (@ashwinmorey_) reported@AmazonHelp why are you asking me to contact your customer support. Why can’t you take the cognisance of the issue?
-
ෆalloෆaru❤︎マロ丸 ❤️🩹【VTUBER】 (@MalloMarururu) reportedAmazon doxing accounts, twitch changing bots monitization, streamelements shutting down…. Can we not have anything nice???