Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 30 |
| Lynchburg, VA | 2 |
| Xalapa de Enríquez, VER | 2 |
| Plymouth, NH | 1 |
| Philadelphia, PA | 8 |
| Wilmington, DE | 2 |
| Denver, CO | 20 |
| New York City, NY | 45 |
| Rennes, Brittany | 2 |
| Minneapolis, MN | 12 |
| Chicago, IL | 45 |
| Washington, D.C., DC | 18 |
| Clearwater, FL | 4 |
| Miami, FL | 29 |
| West Springfield, MA | 1 |
| Toronto, ON | 16 |
| Vancouver, BC | 4 |
| Chiclana de la Frontera, Andalusia | 1 |
| Tempe, AZ | 1 |
| Los Angeles, CA | 40 |
| Eagan, MN | 2 |
| Seffner, FL | 1 |
| Staunton, VA | 1 |
| Paris, Île-de-France | 24 |
| Huntsville, AL | 3 |
| Neu-Ulm, Bavaria | 1 |
| Louisville, KY | 3 |
| Pagosa Springs, CO | 1 |
| London, England | 23 |
| Maryville, TN | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Matt (@capecobra94) reported@_ApexStatus Hi @_ApexStatus can you guys get a server for us over here in South Africa 🇿🇦. Africa is the only continent without a server. We have the infrastructure over here in South Africa such as Amazon and Microsoft servers if you guys are willing to do so?
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TheMainLogic 🐝 (@TheMainLogic) reported@Lord_Shade Speaking of Amazon they were supposed to build a data center over here in Cleveland replacing the Expo center and that **** got shot down iirc so that's a huge W atleast
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UrbanSage (@Kavono291105) reported@AmazonHelp Hi Vishesh, this link is of no help. It is taking me back to customer service team which is of no help. I want to escalate this issue since it is not acceptable for refunds to be processed for so long. I have done my due diligence and now I am stuck because of your incompetence.
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Tuscany Bay Productions (@TuscanyBayBooks) reported@JasonWMizer We still have Amazon sales for e-books, 6" x 9" paperbacks and hardcovers. But we have our own store where you can buy and download our e-books directly from us - at a discounted price - in epub format that works on Kindle. And we're looking into partnering with a printer for POD sales of our books in the old pulp-style pocket-sized paperbacks (4.25" x 6.875"). I'm waiting for a proof of a test copy to see if the quality is good. If it looks good, we'll convert our books over to that size and sell them direct on our store too. Just in case Amazon pulls a D2D down the road and we need to walk away from them, at least we can still sell our books in e-book and in print formats.
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Emmyjayloveslife (@emmeejacobs) reported@BladeoftheS But who will buy the products? Consumers have to earn enough to buy Amazon’s products. This is the problem at the heart of the AI revolution. Robots don’t buy anything. Unemployed people can’t afford to buy. Amazon depends on consumers buying. Have they thought this through?
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gabriellugooo (@GabrielLugo__) reportedThe humans was there before Amazon and will still being there after.. nothing will change and Amazon will not be a the company is today.. everything going up can going down..
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Wendi Steagall 🌜 (@bouncer94) reported@amazon I really wish it was possible to choose who delivers any packages to you. @FedEx has got to be one of the worst. If the current problem was the first time we had issues with them that would be one thing but they seem to be consistent in being inconsistent.
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AZReveals (@AZReveals) reported@michaelpatron0 It’s like biz owners want to outsource some of this but it’s so important and so odd that you almost have to do it yourself. BAR NONE the biggest barrier to growth on Amazon without a doubt is just all these fictional problems caused by Amazon, am I right? Wish shareholders knew.
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported@amazonIN @jagograhakjago Amazon, your service has been taken to a terrible level. I am a Prime member and placed a prepaid order (Order No. 407-8900155-8821168) on 06/04/2026. I was informed that the item would be delivered between 14/04/2026 and 24/04/2026.
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Randy Isaiah Pattermoore (@RIPattermoore) reportedI’m about to pull my hair out over what both @AmazonKDP and @AppleBooks was doing. Amazon refused to let me change the price of a book, saying I had to fix something (fixed nothing). Apple took forever to load. What the heck! (I had to change a price of a book thanks to Nook).
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❁ (@Good__old_days) reportedIf @CRED_club can make CRED Pay & CRED points reach ubiquity of Amazon Pay then cobranded @myIndusIndBank CRED card has a shot of achieving success of Amazon Pay ICICI. For that, CRED Pay should work on desktop platforms & IndusInd has to issue this card on split limit @Kunalb11
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b. (@broganmikela) reported@FullAsMuchHeart instacart/doordash/amazon cards so she can have things delivered. lots of having a baby is trial & error & you may think you have everything you need & then it doesn't work or baby hates it & you need something new quick. diapers in larger sizes or wipes are always helpful too!
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kgb (@9283kgb) reported@AmazonHelp I don’t have an account on hold. I’m logged into Amazon just fine. This is a 6pm/Amazon communication issue. aka your side not mine
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MoonPieDreams (@MoonPieDreams) reported@SeveredLegs Not justifying. Just telling you the facts since you keep pushing it. Again, I have no problem with how this played out. Amazon needs to get their delivery people to do their job right. It's happening at a consistent rate to the point where we've complained about it twice now.
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HARDIK THAKKAR (@hardik__thakkar) reported@AmazonHelp I’ve already reached out multiple times with no resolution. Same issue repeats—missed deliveries, fake attempt updates, and scripted replies. This needs real action, not another redirect.