Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 16
New York City, NY 16
Seattle, WA 13
Dallas, TX 12
Manchester, England 11
Chicago, IL 11
Los Angeles, CA 10
London, England 9
San Jose, CA 9
Edison, NJ 9
Columbus, OH 8
Denver, CO 8
Miami, FL 7
St. Louis, MO 7
Charlotte, NC 6
Coatesville, PA 5
Jacksonville, FL 5
Ashburn, VA 5
Tampa, FL 5
Columbia, MO 5
San Francisco, CA 5
Lexington Park, MD 5
Philadelphia, PA 4
Southampton, England 4
City of London, England 4
Frankfurt am Main, Hessen 4
Glasgow, Scotland 4
San Antonio, TX 4
Indianapolis, IN 4
Cardiff, Wales 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • NahaRanjan Sunil Ranjan Naha Biswas (@NahaRanjan) reported from Kolkata, West Bengal

    @amazon My order no 407-8998180-9655544 Order date 09 Aug 20 XElectron 15 inch LEF digital photo frame. Complaint. The remote is not working. Its fastfwd fwd,next,rewind back etc buttons are not working. Send a fresh robust remote. Sunil Ranjan Naha Biswas Kolkata 700103

  • TyronMcDaniel TheUrbanCEO (@TyronMcDaniel) reported from Houston, Texas

    @RealBryanWatson All innovative businesses face headwinds... I always invest in company’s that become “labels” - Uber is ubiquitous now, have all but alleviated taxi’s... The same issues you mentioned people said about Amazon when it was $20 a share! I’ve seen this before...

  • NahaRanjan Sunil Ranjan Naha Biswas (@NahaRanjan) reported from Kolkata, West Bengal

    @Amazon.in/feed back My Amazon order no 407-8998180-9655544 dated 09 Aug.20. Remote of digital photo frame not working. fstfwd,fwd,next,back and most buttons not working. Send fresh working remote. Sunil Ranjan Naha Biswas Kolkata. 700103

  • gabthechief Gaby Alejandra (@gabthechief) reported from Detroit, Michigan

    @AmazonHelp Sure. And they said to slow 3-10 business days for it to show up my account but I got an email from amazon pay that the refund was accepted. But I don’t see it on my account

  • RajHariCyclist Raj Hari Cyclist 🚲 🇮🇳 (@RajHariCyclist) reported from Hyderabad, Telangana

    @BoatNirvana Need to replace my Headset. Please assit me. Tried to connect on +912249461882 but no response. Unit bought through @amazon on 6th February 2020. Issue - Low voice on one side and distraction noise.

  • derschwigg Jordan Aschwege (@derschwigg) reported from Concord, Missouri

    In an effort to cut down on soon and gloom in timelines from time to time, I post things you can get off Amazon that are either a good deal or are super niche and weird.

  • AntofB1C Ant CanonKingz B (@AntofB1C) reported from Minneapolis, Minnesota

    @OriginalFunko @McDonalds Once again get to the check out and another damn error this time tried to pay with Amazon pay and get a error "page had been moved" bs for real this is getting old real quick

  • omerpechuho Omer Pechuho (@omerpechuho) reported from Karachi, Sindh

    @ASUS_ROG Hi. Whist studying in UK, I ordered ROG GR8 ii gaming PC 3 years back from Amazon US. I now reside in my home country (Pakistan) and since last week im getting no display. I showed it to a reliable person who couldnt fix it. I am now in Pakistan..(1/2)

  • annettemamasita annette simpson (@annettemamasita) reported from Brooklyn, New York

    @AmazonHelp I'm not going back and forth with this , with the answer i got today call @UPS and fix your situation with them when i pay @amazon for my items is like you guys don't care is all good ,

  • raashu18 Raashu (@raashu18) reported from Leicestershire, England

    @AmazonHelp Was speaking to an agent send screenshot via email for issue and then am getting transferred from one place to another. No ones answering my query for Baby wishlist promotion

  • TheSuhasM Suhas M (@TheSuhasM) reported from Latur, State of Mahārāshtra

    @AmazonHelp Just now talked with one of you customer care executives he says just cancel the order it won't be delivered. He says when I made payment, it did not send notification to further team to process my order and due to this technical issue my order has gone on hold.

  • GregoryBStewart Gregory B. Stewart (@GregoryBStewart) reported from Los Angeles, California

    I’m getting voted down on watching the Occult Collector on @amazon

  • WmHillJr William F. Hill Jr (@WmHillJr) reported from Newport, Tennessee

    I am still waiting for @AmazonHelp to explain to me how you are resolving your inability to give me two-day shipping on Prime products. The COVID issue is not the fault of your customers. Part of Prime is the two-day shipping, which you are not fulfilling. I will be canceling.

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    Ordered my bestie @becky_vs_world a birthday present off Amazon USA last week and it's arriving today 🎉 say what ya want about bezo not paying taxes but the dude got customer services down!

  • kevoutkevin kaneki kev (@kevoutkevin) reported from San Francisco, California

    YO WHAT UP TWITTER DOES ANYONE HAVE ANY RECCOMENDATIONS FOR MELATONIN GUMMIES OR PRODUCTS THAT WILL SEDATE ME SO I CAN FIX MY SLEEPING SCHEDULE? CHLOROFORM WORKS AS WELL BUT IDT I CAN ORDER THAT ON AMAZON

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