Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 10 |
| São Bernardo do Campo, SP | 1 |
| Brigham City, UT | 1 |
| Seattle, WA | 14 |
| Dartmouth, NS | 1 |
| Brisbane, QLD | 2 |
| Chandler, AZ | 1 |
| Phoenix, AZ | 8 |
| Holland, OH | 1 |
| Jibert, Braşov | 1 |
| Ashburn, VA | 10 |
| New York City, NY | 22 |
| Secaucus, NJ | 1 |
| Denver, CO | 9 |
| Miami, FL | 8 |
| Boston, MA | 6 |
| Lucknow, UP | 1 |
| Bengaluru, KA | 1 |
| Rancho de los Guardados, QUE | 1 |
| Dallas, TX | 14 |
| Bucharest, Bucureşti | 1 |
| Paris, Île-de-France | 8 |
| Caerphilly, Wales | 1 |
| Mauriac, Auvergne-Rhône-Alpes | 1 |
| Crystal Springs, FL | 1 |
| Baltimore, MD | 2 |
| Appleton, WI | 1 |
| Midland, MI | 1 |
| Salzburg, Salzburg | 1 |
| Calgary, AB | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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मन की बात अब किसीके साथ (@nathr5388) reported@AmazonHelp How can I trust this? If I open my account through this link and it gets deactivated again, it will create more problems for me. Facing issues last 9 days. If you really want to help me, I have already shared the tracking ID. Please check it from the India side.
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Sam AI (@AIandTechh87) reported9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"
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Shilpa Khadilkar (@shilpa_ssk) reported@amazonIN @AmazonHelp My seller account is facing too many problems due to glitches from your end. No customer support is helping either. Pls intervene.
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Alexander Rob (@TheStarwald) reported@spamspam111113 @andreintg From Github. They have been incorporating AI generated code into their server, and it has significantly decreased their server availability. The same thing has happened with Amazon, who had an all hands meeting to put a stop to inputting AI code. Other companies are facing similar problems.
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cassie (@cassie1620194) reportedAmazon sellers don’t feel image pain at 1 SKU. They feel it at 20+. Because every new color, size, bundle, or variation quietly multiplies the image workload. The problem is not: “Can we make one good image?” The problem is: “Can we repeat the same visual standard across the catalog?”
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Krishna (@krishna_thatvam) reported@AmazonHelp STOP CALLING ! again and again! tired of explaining and typimg same **** again and again you've got info THRICE! solve the issue or simply admit ur incompetence by saying a big f***king(freaking) NO!
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Kyronis (@kyronis_talks) reportedSetting 3: The "Cross-App Tracking" Loophole Apps talk to each other. If you search for boots on Amazon, Facebook knows instantly. Fix: Settings > Privacy > Tracking > Toggle OFF "Allow Apps to Request to Track."
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ℝ𝕒𝕛ℙ𝕒𝕥𝕙 (@PathyRap) reported@AmazonHelp @JeffBezos No emails recd from your social media team. You all seem highly disorganised and lacking in basic customer care tenets. Repeated delivery issues and you all are sitting twiddling your thumbs instead of acting against unscrupulous sellers and delivery associates!!
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John Oh (@john_h_oh) reported@KaiXCreator can you call yourself a founder if your entire product run on other company's server like amazon?
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Eazzy_Ayo🫧🏆 (@Eazzy_Ayo622121) reported@UchePOkoye You folks are losers, you look for trouble and when you lose you start to cry victim, the author of the useless book is ibo and the book is on amazon, so the channel youre talking about is being opened by u and ur useless folks and yall will be dealt with severely
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Kris (@Krishna35579256) reported@AmazonHelp Thanks a lot for the help. I was contacted via email and your team did help solve the problem. However, there were 2 order IDs that were not received. They provided resolution to one of them. Am unable to reply back. How do I contact them now?
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MR. ALOK (@MrAalok00) reportedDear @AmazonHelp @amazonIN, I am extremely frustrated. Every order I place is being automatically cancelled immediately. This issue has been persisting for the last 1.5 months. Despite posting on Twitter earlier, no solution has been provided. This is unacceptable service.
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Watching Trending (@WT_Trending) reportedNo Prime? No problem. Get free shipping on Amazon without paying for Prime 📦 #FreeShipping #AmazonHack
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John Serrao (@serraotweets) reported@bayesiandroll Very good but the battery replacement prices are terrible. Amazon has knock offs though
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The Stock Up (@TheStockUp_) reported@InTheAssembly $NOW down 66% from ATHs with a 0.83x PEG. Jensen called it the leader in agentic AI. Every major AI company including NVDA, Anthropic, Google, Amazon, Microsoft and OpenAI is partnering with them not competing. $30B revenue target by 2030 at under $100B market cap today.