Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 17
New York City, NY 16
Seattle, WA 13
Dallas, TX 12
Manchester, England 11
Chicago, IL 11
Los Angeles, CA 10
London, England 9
San Jose, CA 9
Edison, NJ 9
Columbus, OH 8
Denver, CO 8
Miami, FL 7
St. Louis, MO 7
Charlotte, NC 6
Coatesville, PA 5
Jacksonville, FL 5
Ashburn, VA 5
Tampa, FL 5
Columbia, MO 5
San Francisco, CA 5
Lexington Park, MD 5
Las Vegas, NV 4
Philadelphia, PA 4
Southampton, England 4
City of London, England 4
Frankfurt am Main, Hessen 4
Glasgow, Scotland 4
San Antonio, TX 4
Indianapolis, IN 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • bhoomik10 Bhoomik Sharma (@bhoomik10) reported

    @AmazonHelp Let's be honest Majid. Escalation means there are additional measures being taken. Whereas I just see the shipment taking its usual course with about 2 days or more of delay. Delayed deliveries are just an everyday issue to you which is not to be taken seriously. (1/2)

  • kishore_msssr Kissi16189 (@kishore_msssr) reported

    @AmazonHelp Still the same error

  • cashslaveant Cashslaveant (@cashslaveant) reported

    Normally use cashapp, bank transfer or even if you're close to me cash meets for tribute purposes. Used amazon for the first time in a while as they previously blocked me after I claimed back on fraud. Had the same trouble with paypal, and may experiment with it on payday.

  • waterbaby1 waterbaby 💙 (@waterbaby1) reported

    @Acephilouse @AntonyGoodman5 @JolyonMaugham There was no PPE available here even in Jan/Feb before Covid officially reached our shores. We tried to buy some to send to our family in Hong Kong when they had temporary supply issues there, and Amazon were charging £40/box of dubious quality surgical masks. So unprepared.

  • Ramanan90497715 Ramanand Sharma (@Ramanan90497715) reported

    @AmazonHelp Customer support guys not agree for initiate return request for this product. Product is not ok, it’s not working properly. I hope Amazon is help me for return this product because product is not ok.

  • uhhxtc aidan (@uhhxtc) reported

    @Boogie_Snacks I have the problem where I go to read manga and then I end up staring at my shelf working out what I need to buy next to finish a set then I get sucked into Amazon and book depository’s whirlpool of manga and then I fill my basket to the brim and then realise I shouldn’t do that

  • JudyLee81046752 Judy Lee, Crood sewer rat. wiradjuri country (@JudyLee81046752) reported from Albury, State of New South Wales

    @RobRobbEdwards @WgarNews The green one is the amazon…. And people be are burning it down

  • chikatgunda Akash (@chikatgunda) reported

    @AmazonHelp Please share TAT for issue resolution.

  • Sudhanshu1 Sudhanshu Mishra (@Sudhanshu1) reported

    @nilkamal_ltd I had bought a set of 4 chairs of yours during last lockdown from @amazonIN. When I unpacked them I found one of the chairs was broken. I took pictures and shared with amazon but they claimed that the return/exchange window is over. Then I complained to you. 1/n

  • bunksebanktak Bhari Banker (@bunksebanktak) reported

    @JeffBezos please sesitize your Amazon India staffs to be responsible towards service and delivey. My order not delivered. You lost crores of bussiness by this act. You goodwill is going down in India.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @Ilkanar_NLR Hello, we're sorry to hear of the issues you've had with your order. Just to clarify, which Amazon domain is your account on? .com / .co.uk / or any other? - Kevin

  • __SALMAN1 Salman Khan (@__SALMAN1) reported

    @DrNaumanNiaz Doc please issue this book on Amazon.

  • chikatgunda Akash (@chikatgunda) reported

    @AmazonHelp Is the issue from Amazon end or LIC end?

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 8.317ms Download: 248.95Mbps Upload: 103.99Mbps

  • Peterbojangles Peter (@Peterbojangles) reported

    @piersmorgan @Waterstones @amazon Opposite of yours…”once you put it down you can’t pick it up again”.

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