Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 14
Los Angeles, CA 13
Chicago, IL 13
Dallas, TX 13
New York City, NY 11
Seattle, WA 10
London, England 8
Manchester, England 7
San Jose, CA 7
Denver, CO 7
Phoenix, AZ 6
Ashburn, VA 6
San Francisco, CA 6
Columbus, OH 6
Jacksonville, FL 5
Madrid, Comunidad de Madrid 5
Las Vegas, NV 5
Coatesville, PA 5
Indianapolis, IN 4
Frankfurt am Main, Hessen 4
Charlotte, NC 4
Cincinnati, OH 4
Southampton, England 4
New Braunfels, TX 3
Wesley Chapel, FL 3
Kansas City, MO 3
Nottingham, England 3
Montréal, QC 3
Westminster, MD 3
Brisbane, QLD 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • angryczeck The Angry Czeck (@angryczeck) reported

    I keep wondering where my Amazon package is and then I see you been shooting down balloons.

  • wildbutliving jade (@wildbutliving) reported

    @AmazonHelp Friday, Saturday, Sunday. Multiple times ALL DAY. It does the SAME THING. I tried 1800 388 5512 AND 1888 280 4331. Nothing. I’m in the USA so no need for me to use the number for outside of the USA. Either way I am not getting through. I also used another phone and same issue.

  • TheDarkOne0813 Kairudo Omnætis Kaimonix (@TheDarkOne0813) reported

    @AmazonHelp Everything but an option for “hey y’all took the money but said it declined and never did anything to fix it” it asks ab it bein late, ab refunds and cancels and stuff, but every time I’ve tried using it Amazon support let it go to limbo and I haven’t heard anything back

  • ElsaOrgana THEE Natalie Rushman from Legal, 💙 (@ElsaOrgana) reported

    @AmazonHelp @ViragoX Give my friend her refund. I have never had issues with @Amazon Customer Service like ANY of my friends have… why is that…? Solve the problem. Now.

  • TheDarkOne0813 Kairudo Omnætis Kaimonix (@TheDarkOne0813) reported

    @AmazonHelp Ok but like why? It always goes the same way. I try to get help, y’all send me elsewhere or tell me use the site that can’t do anything to fix it. It’s the same as not having spoken up in the first place

  • LatneyBlunk Latney Blunk (@LatneyBlunk) reported

    @NicholasRebeil @SoleSavy @CuratedVan All down the line, Netflix, Amazon, HuLu, the budget is all talent and the product looks worse on screen than anything from the old studios. It makes sense they got this wrong, I don't like it either but I expect more of the same throughout the movie.

  • AmpersZA A fierce Afrikaner - passop! (@AmpersZA) reported

    @AmazonHelp No problem, this happens quite often. In future, I'll just duplicate my order, and delete the earlier one. Job done. I could probably fix it if I saw the code.

  • UkraineAidOps Ukraine Aid Operations 🇺🇦 (@UkraineAidOps) reported

    @shawn_jolly @Harri_Est Hi Shawn. Yes, we have been having problems with Amazon, but the deliveries do come through. We tried to send you a DM explaining it but weren't able to, you may need to adjust your permissions and give us a follow. Thank you for supporting us! 💛💙

  • eYank45 Farb (@eYank45) reported

    @sgreen3 We just decided to use the apps and subscriptions we pay for while using our parents log ins for a few apps. But paying for Disney/ESPN+/Hulu bundle, Amazon, peacock, we got most of the stuff we watched anyway. Hasn’t been a problem yet

  • TalLiveEasy tal (@TalLiveEasy) reported

    @Elmanogonsalves @henrykleeKTVU @amazon Have to disagree agree with you here—Oakland has an especially severe crime problem. Crime “happens” in other places, but not anywhere near as often as it happens in Oakland. The City is sick with a homegrown cancer.

  • Ashton7Sloan Sloan Ashton (@Ashton7Sloan) reported

    What if the Air Force accidentally shoots down my Amazon package? Remember they were supposed to be delivered via air balloons or something, right? #NORAD

  • King595x Christopher (@King595x) reported

    @Trainwreckstv @Trainwreckstv do you know if tye kick app will be available on firestick or fire TV? Watching you through Amazon internet (silk) is dog ****. And I gots to get my train fix.

  • Ashton7Sloan Sloan Ashton (@Ashton7Sloan) reported

    What is the Air Force accidentally shoots down my Amazon package? Remember they’re were supposed to be delivered via air balloons or something, right? #NORAD

  • blackhorse_pike 𝙗𝙡𝙖𝙘𝙠𝙝𝙤𝙧𝙨𝙚 𝙥𝙞𝙠𝙚 …… 🎧 𝘪𝘯 𝘣𝘪𝘰 (@blackhorse_pike) reported

    @mabuild78 @laurenboebert Absolutely incorrect, old information. It went down in 2016 and 2017 but then back up. Average viewership in 2022 was millions more than 2017, even accounting for TNF moving to Amazon. You don’t have the facts.

  • abjohny1 abjohny (@abjohny1) reported

    @UnSubtleDesi Yes you have to reply in same tone but problem is In India people use MC/BC so casually, check out latest series #Farzi on amazon prime :)

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