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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 2
New York City, NY 20
Villeurbanne, Auvergne-Rhône-Alpes 1
Carmel, IN 2
Denver, CO 8
Medellín, Antioquia 1
Hyderabad, TG 1
Crofton, MD 1
Seattle, WA 12
City of Brunswick, OH 1
Newark, NJ 2
Vancouver, BC 3
Houston, TX 9
San Francisco, CA 4
Surrey, BC 1
Montgomery, NY 1
Edison, NJ 4
Shrewsbury, England 1
Manchester, England 4
Simpsonville, SC 1
Dallas, TX 14
Charlotte, NC 2
Chicago, IL 11
Detroit, MI 3
Washington, D.C., DC 4
Lyon, Auvergne-Rhône-Alpes 2
Bremerhaven, Bremen 1
Dieppe, Normandy 2
Madrid, Madrid 2
Bristol, VT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • laure42619688
    Laure (@laure42619688) reported

    Unfortunately, the problem is bigger than that. I am French and I am a fan of T-Bolan. Their music is not available on Amazon Music for instance. Same problem with buying their CDs. I had to use a proxy to get one.😪 And buying tickets to go to their concerts is hopeless too 😪

  • kunalk89
    kunal koul (@kunalk89) reported

    @AmazonHelp Why are you replying on emails for this. I queries the problem here so answer shd be here as well. @AmazonHelp please issue my refund, i still haven't received my Amazon now order for food even post 3 days

  • _ordinaryHooman
    Phalgun R. Lodaya (@_ordinaryHooman) reported

    @AmazonHelp There is now 0 way to contact a human support execute. Looks like you are making massive leaps in customer support. Only issue is that you are going backwards and not forward.

  • witheredsummer
    Kadaververwertungsanstalt (@witheredsummer) reported

    My cybersecurity concerns just made me have a spiral of paranoia and I ended up thinking my sister's Amazon account got hacked and I got pwned and the real problem was that her email had a different timezone set. Great stuff.

  • Gum_myBears
    Gummy_Bears (@Gum_myBears) reported

    @samirks_7 @RoadsOfMumbai Not true. With solid customer record, e-commerce listen. Eg: I bought Panasonic AC from Amazon in 2024. After few days, the indoor unit hummed at night. I reported it to Amazon. They replaced the unit & refunded the installation fee. Got a replacement & it worked fine. No issues.

  • IAAPfan
    EJ🐾💖🥂🐾 (@IAAPfan) reported

    @amazon 3:48am - #awakenow your driver went all the way down our driveway to the back door. Why? Dogs not happy either!

  • DweebsMcBeebs
    👹Dweebs_McBeebs👹Comms Open! (@DweebsMcBeebs) reported

    also lloowww key its very subjective especially when it comes to glitch, like now theyre growing pretty damn big, not disney big but.. yeah also hazbin hotel dont count no more its funded by amazon

  • GlitchGazer20
    Glitch Gazer 2.0 (@GlitchGazer20) reported

    @_Kutaa_ Adapt to what exactly? Entry-level hiring down 14% since ChatGPT. Amazon cuts 30k while AI breaks their systems. Oracle rehires at 40% less, zero benefits. Simple as that?

  • h8fakenews
    H8fakenews (@h8fakenews) reported

    @AmazonHelp @guncollective He told you the problem. What more involvement do you need at this point? Insult to injury. Just pass it along to someone who oversees this driver and apologize. We don’t need to hear about brainwash policy. This is why no one cares how horribly Amazon treats its employees.

  • arun56944
    Arun Sharma (@arun56944) reported

    @AmazonHelp The issue has already been with your Specialist team for the last 3 days, and I am still being told that the investigation is in progress. Contacting support again only sends me through the same loop, while this delay has already caused me to lose the bank offers and instant discounts available at the time of purchase. I had planned to get the AC delivered and installed over the weekend, but this delay has affected that as well. Being asked to simply follow up again after 3 days without any clear resolution timeline is quite vague and honestly not very reassuring. I would appreciate a proper progress update and a clear next step here.

  • SnowBlackLamont
    Lamont The Leviathan (@SnowBlackLamont) reported

    @Askyomomma1 @GottaBeMe1 that's the main issue with me, you would think if the homeowner is there, this goes for USPS, DHL FED EX AMAZON food deliveries at least respect me to walk in the driveway if you just walk in my yard while im present its like *******

  • imDev02
    Dev Ashish 2.0 (@imDev02) reported

    Amazon's service is terrible. This is a massive scam. At least Prime customers should be given good service. If this continues, you'll have to uninstall the Amazon app within a few days.

  • scooterruss
    scoruss (@scooterruss) reported

    @NBA @amazon @PrimeVideo Please fix the Amazon streaming system. When I hit play from beginning it takes me live and I’m immediately spoiled. I’m done watching prime games and close to not watching any nba.

  • _ordinaryHooman
    Phalgun R. Lodaya (@_ordinaryHooman) reported

    @AmazonHelp I ordered an item on April 28th. The item delivered was the wrong one. I kept it. Then, I ordered the same item again and again it got a wrong item delivered again. I raised and issue and got a refund. Placed order for the same item again and the issue repeats. WTH!

  • wait5uu
    s (@wait5uu) reported

    You guys will eat up everything the Zionist Amazon MGM and Disney produce but only have problems with Paramount and plus just some actors

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