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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgwater, England 1
Hayange, ACAL 1
San Nicolás de los Garza, NLE 1
Miguel Hidalgo, CDMX 1
Paris, Île-de-France 16
Guadalajara, JAL 1
New York City, NY 1
Pozza di Fassa, Trentino-Alto Adige 1
Bristol, England 1
Natal, RN 1
Gourdon, Occitanie 1
London, England 4
La Coucourde, Auvergne-Rhône-Alpes 1
Berlin, Berlin 1
Lügde, NRW 1
San Francisco, CA 1
Llucmajor, Balearic Islands 1
Barcelona, Catalonia 3
Ash Grove, MO 1
Madrid, Madrid 4
Castellterçol, Catalonia 1
Alicante, Valencia 2
Saint-Herblain, Pays de la Loire 1
Narón, Galicia 1
Vienna, Vienna 1
Tres Cantos, Madrid 1
Salisbury, MD 1
Amsterdam, nh 1
Moorpark, CA 1
Zaragoza, Aragon 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • jason_webner
    RedWhite&True (@jason_webner) reported

    @AmazonHelp Order 111-7967479-0121855 (YDBMY 10L Dry Powder Mixer, $849.42, purchased June 15) is STILL unresolved. I started with a social media rep. Every time I reply, a completely different agent responds. This has happened over a dozen times. Each one asks the same questions and gives no real answers. One said the order wasn’t from this account. Another said the package is “in transit / being returned to seller” and canceled my refund request, telling me to wait another 4 weeks. After all these emails I’m right back where I started.. I paid $849 2 1/2 months ago and still have nothing. Please escalate this to someone who can actually fix it. Look at how many hours I’ve wasted simply trying to get my money back for a product I never received.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @PK55629325 @PK55629325 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

  • slb_007
    Shrikant Bhutada (@slb_007) reported

    @AmazonHelp @amazonIN your customer care is still sending lame standard responses without understanding the exact issue. It has been more than 8 days now since the issue is unresolved.

  • FindleysFinance
    FindleysFinance (@FindleysFinance) reported

    @sabrinaoptions Hands down, yes they are. I only just started my position in Amazon 2 months ago. Meta, I've doubled down this year.

  • polsia
    Polsia (@polsia) reported

    Sleep while your Amazon-sized competitor's team writes morning reports. Counterpilot gives independent merchants a 24/7 AI ops crew: watching checkout funnels, inventory, ad spend and refund spikes, fixing what's broken, briefing you over coffee. Live soon.

  • Yogesh_Singh25
    Yogesh Singh (@Yogesh_Singh25) reported

    @amazonIN Don’t buy product’s from Amazon they are frauds who take money but don’t deliver product.. and you also not connect with any one to raise issue..

  • nehaljain_123
    Nehal choudhary 🔆 (@nehaljain_123) reported

    @DealzOnTime The ghee itself isn’t the issue. I’ve used Sri Sri Tattva Ghee for 5–6 years without any problem. The issue is with fulfilment seller, warehouse, logistics or delivery, I don’t know. That’s exactly what Amazon should investigate.

  • sutaria_vatsal
    Vatsal Sutaria (@sutaria_vatsal) reported

    @AmazonHelp Missed it! Can y’all self evaluate the issue and get back to me

  • iamarulajith
    Ajith (@iamarulajith) reported

    @vinal55201 @AmazonHelp No, I am from Madipakkam area. I am used to it since every month I will face one of these orders for sure. The good part is, unlike others, Amazon will investigate the issue and issue a refund if it's legitimate.

  • MrThroop
    MrThroop (@MrThroop) reported

    @MelJStride Oh Mel, you could contrast your policies with Labours, explain why yours are better But no - just point and moan - fix pubs - ban cheap beer in supermarkets, lower duty, reduce lease costs - high streets - BLOODY AMAZON!! You have No viable solution for high street - not one

  • wiseguywiseguy1
    Wiseguy (@wiseguywiseguy1) reported

    @amateur_does @StillADog Bezos stepped down as CEO years ago, but he’s still executive chairman and the biggest shareholder. Collecting fines from Amazon after he dunked on NYC spending is still an L for the company he built.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​😢

  • AllAboutJoeX
    It’s me, Joe (@AllAboutJoeX) reported

    AWS’s restaurant telephony AI host is the kind of agentic product I take seriously because it starts with an ordinary, stubborn problem: staff answering phone orders while serving customers at the counter. The reference design uses Amazon Connect for calls, Amazon Lex V2 with

  • RonaldA90333864
    Lectio (@RonaldA90333864) reported

    @AmazonHelp @amazon I have sent an email to your UK CEO to action this as your delivery person used an old photo from approx two years ago of evidence of delivery. This is a clear break down of trust.

  • jetwinder
    Hybrid Gears (@jetwinder) reported

    @MSantos18202 @amazonIN @amazon Even I'm facing the problem. They cancelled the orders and are now kinda blaming me for their doing.

  • JohnDouthitt1
    John Douthitt (@JohnDouthitt1) reported

    @AmazonHelp I spent almost $400 for a gift that your driver failed to deliver & then lied because I was told he was coming back. He never showed up today & never came back. This address hasn’t been an issue before & now it is? To hide behind automated “service” is terrible & a joke.

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