Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 16
New York City, NY 16
Dallas, TX 14
Seattle, WA 14
Chicago, IL 11
Manchester, England 10
Columbus, OH 9
Los Angeles, CA 9
London, England 9
San Jose, CA 9
Denver, CO 8
Miami, FL 7
Edison, NJ 7
Charlotte, NC 6
Las Vegas, NV 5
Indianapolis, IN 5
Coatesville, PA 5
Jacksonville, FL 5
Ashburn, VA 5
Tampa, FL 5
St. Louis, MO 5
Columbia, MO 5
Lexington Park, MD 5
Paris, Île-de-France 4
Philadelphia, PA 4
Southampton, England 4
City of London, England 4
Frankfurt am Main, Hessen 4
Glasgow, Scotland 4
San Antonio, TX 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • AutumnFaeQueen Natalie Norment/Eve Jasper (@AutumnFaeQueen) reported from Indianapolis, Indiana

    **** it, I'll just chose Wattpad or Amazon. Took down the poll even though Amazon was winning.

  • pank_poet P.k.sharma 🕉 (@pank_poet) reported from Jammu, State of Jammu and Kashmīr

    @manojsinhabjp plzz #Jammudemands4G desperately Bcoz without it -Online education is suffering a lot -learning apps for school kids not working. -Text is blured in videos due to low quality. -people can't see amazon prime, Netflix, zee5, hotstar etc. Or see with low quality

  • avatastic ⚡ ʍ̫ǝ̰ɹ̫p͚u̼ɐ̫ 🦇 (@avatastic) reported from Tal-y-bont, Wales

    @BDaveWalters John Wick 6 is the one where we sit with him for 2 hours waiting for an Amazon delivery, and he spends the final 30 minutes chasing down the fool who took it from his doorstep.

  • Pres22 Antoine Green (@Pres22) reported from Los Angeles, California

    @AmazonHelp Hell No, it was poor service. This is second time I had this issue with amazon. All I got from you is refund the money and reorder the same item that’s it. All I want is the bag that I order and 2 complementary orders on any item on the amazon website/app.

  • mrslyon_78 Claire (@mrslyon_78) reported from Garston, England

    @AmazonHelp No I doubt it. Terrible treatment of a loyal customer!

  • popsky96 Ben O'Connell (@popsky96) reported from Wibsey, England

    Got the new biography by Arsene Wenger ordered & paid for on Amazon. Not coming till early October. Should be an interesting read. Hope it's a warts & all insight but i fear it will be watered down cos Arsene is too much of a gentleman to name & shame

  • shirsat_bhushan Bhushan Shirsat (@shirsat_bhushan) reported from Talegaon Dābhāde, State of Mahārāshtra

    @789sandy @crossbeatsind Hi Sandeep, It's not come up with typeC fast charging port which is the only issue in this product. My unit has no issue of charging or mic as the reviews said.Sound quality is excellent in this price segment & also buy it on CB website it will costs less compare to Amazon.Thanks

  • mrslyon_78 Claire (@mrslyon_78) reported from Garston, England

    @AmazonHelp My daughter had an issue with a bane on her kindle. I spoke to chat who said the app must be uninstalled and then re installed. I said repeatedly that I thought we would lose all the game data he insisted I do it. So we did and we lost £30 worth of in app purchases and all my 1/2

  • Dipanjan_99 Dipanjan Saha (@Dipanjan_99) reported from Hāora, West Bengal

    @amazonIN please resolve this issue, I'm unable to recharge my DTH through Amazon Pay UPI. And today is the last day for the offer. Please @amazonpay see to this matter.

  • TVP_Kidlington TVP_Kidlington (@TVP_Kidlington) reported from Kidlington, England

    We're seeing an increase in reports of telephone scams in which the caller claims to be ringing on behalf of @amazon, usually stating that there is an issue with your Prime membership or unauthorised activity on your account. @actionfrauduk 1/2

  • SameekshyaPanda Sameekshya (@SameekshyaPanda) reported from London Colney, England

    @AmazonHelp Prompts me to sign in.

  • HiteshNote3 Hitesh Panchal (@HiteshNote3) reported from Lal Darwaja, State of Gujarāt

    @TataSky Team, I have amazon fire stick from your side and remote is not working, pls resolve the same.

  • Dipanjan_99 Dipanjan Saha (@Dipanjan_99) reported from Hāora, West Bengal

    @amazonIN Please resolve the technical problem in @amazonpay Amazon Pay UPI

  • FionaBeth1997 Fiona C. (@FionaBeth1997) reported from New Haven, Connecticut

    @arturoviaggia They are so good and affordable, but they also smell so terrible when you pull them out of the package… (got mine on Amazon.)

  • BaafilaHolidays Baafila Holidays (@BaafilaHolidays) reported from Lucknow, Uttar Pradesh

    @AmazonHelp I need my refund but today itself can't wait more 4th time I am raising this issue and again and again waste of time it seems speaking to you .

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