Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Petaluma, CA | 1 |
| Hartford, CT | 1 |
| Newnan, GA | 1 |
| Ashburn, VA | 2 |
| North Las Vegas, NV | 1 |
| Saint-André-de-Corcy, Auvergne-Rhône-Alpes | 1 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Camden, NY | 1 |
| Detroit, MI | 1 |
| Plattsburgh, NY | 1 |
| Prairieville, LA | 1 |
| Manaus, AM | 1 |
| Cergy, Île-de-France | 1 |
| Welver, NRW | 1 |
| Paris, Île-de-France | 17 |
| Edison, NJ | 1 |
| Chihuahua, CHH | 1 |
| Benito Juarez, CDMX | 1 |
| Piscataway, NJ | 1 |
| Rices Landing, PA | 1 |
| Salt Lake City, UT | 1 |
| Lake Butler, FL | 1 |
| Annecy, Auvergne-Rhône-Alpes | 2 |
| Frankfurt am Main, Hesse | 1 |
| Bridgeport, CT | 1 |
| Seattle, WA | 4 |
| Rochester, NH | 1 |
| Saint-Apollinaire, QC | 1 |
| Noisy-le-Sec, Île-de-France | 1 |
| Cuauhtémoc, CDMX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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SpyMom (@CaseyKeri) reported@jconstance61 @stella_immanuel I have used ivermectin though. My dermatologist gave it a cream form for skin issues. I have also ordered it off Amazon the horse paste and applied it to a tumor on my dog’s back every day for several months. Tumor is gone now.
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Shinobi Singh Bandai (@Shinobi1233403) reported@GFNIND @nabilajamal_ Honest mistake. personally ate there and know the family. Problem is younger generation didn’t know they used an inaccurate map. Most western sites-Amazon Walmart etc carry inaccurate maps. This is a problem with ecommerce portals in India itself. need to standardize our maps!🇮🇳
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Brian Rafferty (@BrianRaffe14951) reported@DefiantLs I've used Amazon this week. My building at work uses Starlink. This computer uses Microsoft products. What exactly is his problem with my voluntary transactions with Bezos, Musk and Gates? Being a billionaire usually means making millions of lives easier and better.
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Divyansh Mishra (@facemandivyansh) reported@AmazonHelp First of all your each and every team replies the same thing: we have rescheduled the pickup for Tommorow, but the problem is the Tommorow never comes.
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Maynard Baral (@hmmmtb) reportedAsk five AI tools to "research pain points for [your product]" You'll get five versions of the same boring list. Dry skin. Low energy. Wants convenience. Blah blah blah. AI isn't the problem. The problem is AI blends everything ever written about your thing... And gives you the average. That's a summary of a summary of all things compiled. You want real research? Go to Reddit. YouTube comments. Facebook groups. Amazon reviews. You'll find real people talking about their real problems. Nobody venting at 1am is trying to sound smart. They're just mad. So the exact phrases they use? Those are the ones that make someone else go "holy ****, that's literally me." You can't get that from a chatbot trying to be helpful. You can only get it from someone with zero reason to fake it. Now... can AI help you sort through it all? Spot patterns? Organize faster? Hell yeah. Just don't let it replace reading the real thing first. Because if you skip that step... You're basically writing ads based on vibes. And that's how you sound like everyone else.
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Uncle Dave (aka deebeeeff): The Dreamwalkers (@deebeeeff) reportedIf you use @amazon @AmazonHelp as much as I do, you may have seen a ridiculous change in their confirmation and shipping emails. 1) The had an AI bot go through and assign categories to all of their products. It did not go well. So far, I have been sent "baby items" for metal angles for wall trim, "lawn and garden" for children's school supplies, and the list goes on. 2) The emails no longer tell you what you bought, and they no longer include an image, but a stupid generic image for categories. A baby bottle, a rake and a ***, a hammer and drill, all minimalist vector drawingts. 3) Because it no longer tells you WHAT the item is, it is now very hard to move the emails into folders. For example, items I buy for my rental go in the rental folder. Computer items go in another folder. Etc. 4) Apparently they did the stupid a** change for security, to keep bots from scraping the information. Well f*** their security. If they can't send a secure email, they have bigger problems. If you agree this is an issue, let @Amazon know!
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Francis (@Xlightoflife) reported@jackmallers @Strike @Kimi_Moonshot Anthropic breaking into banks and amazon and apple etc should have been a wake up call to all the hardware wallet makers instead Cold card slept on it even knowing the bug a few years ago but did nothing about and put it under a rug and block people reporting the issues !
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Viora Tech (@Viora_Tech_Ai) reportedFirst, what Amazon's default Kindle settings are actually optimized for. Amazon sells Kindles close to cost, sometimes at a loss, because the device isn't really the product. The product is the ongoing purchase of ebooks, and later, the Kindle Unlimited subscription. The device's job is to get you reading Amazon-purchased content as frictionlessly as possible — not necessarily to make your specific reading experience as comfortable as it could be. That's why so many quality-of-life settings sit buried three menus deep, off by default, while the "Buy Now with 1-Click" button sits one tap away from anywhere in the interface. The friction is asymmetric on purpose. He said the irony was familiar from his time on the device team: there are roughly a dozen settings that fix almost every common Kindle complaint. Most ship off, because the team optimizing "time to purchase" and the team responsible for "reading comfort" were not, in his experience, optimizing for the same metric. Here are the changes he made.
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Padfoot (@DesiPadfoot) reported@KrisPatel99 Not all hyperscalers are same and some(especially Amazon) will still manage to hold it's pricing power and margins. Neoclouds and Oracle may face the issues because neoclouds sell pure compute. On the other hand, AWS has all other services which big enterprises already use. Implosion of openai and Anthropic doesn't mean end of an AI story and demand. Enterprises will still need compute and reliable provider which will host open or closed source model, manage security and integrate with their existing workflows and tools. In that scenario, hyperscalers who have existing enterprise customers are the only ones which will enjoy premium. Whole market is worried about OAI and Anthropic valuation and whether they can pay for compute in future but I don't think CEOs of these companies are stupid to not know all the risks everyone is pointing out. They aren't spending because of OAI/Anthropic, they are spending despite of them. There's a reason Microsoft, Nvidia who invested heavily in these 2 model providers, advocated for open models on twitter and in Washington. They know whichever way this AI boom plays out they will be on top of it.
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Abdul (@AR_Ugas_) reportedPeople talking down on hood films but there's an independent (very) low budget Hood film that's been battling around in the Amazon UK top 10 since it got released with no major backing or marketing. Crazy.
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Swati Bhatia (@Swati13488) reported@AmazonHelp I’m sorry, we’ve been unable to resolve this to your satisfaction, but I can assure you we’ve exhausted all our options. Unfortunately, we will not be able to provide any additional insight on this issue than what has already been provided. This is all you can help with
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Amazon Help (@AmazonHelp) reported@johnnybravo2727 Kindly copy the link provided earlier > paste it on a 'web browser' > login to your Amazon account > connect with our Social Media team via chat. -Sindu
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Jon Cohen (@TheJonCohen) reported@BestBuySupport @BestBuy lets have this conversation publicly. why did you run me around your entire store, customer service, geek squad, each person with a different answer, asked for manager- was told he was on break, then told i should try online help. You know who solved my problem, Amazon
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CasualKnowledge (@casualknowledg) reportedOk so can someone just cooy twitch boot it up and call it twatch and start moving creators overbecause this is getting ridiculous. We need to stop twitch at this point and collectively leave the platform to bankrupt amazon at this point. Or someone buy twitch and get this fix.
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Robert Coskrey & Radar (@Byhisstripes68) reportedJC! I just created a Reddit account and haven’t even used it. This morning I tried to login and encountered system errors and password issues. I changed my password and still encountered system errors. This is a definite Omen that Reddit is not for me. Speaking of OMEN, since I responded to Amazon after they responded to my BBB Complaint against them, I have not received any response. My last response I just told them I want my account closed. If it hasn’t been done, that’s okay, I cancelled my card and got a new one. I have found an alternative to Amazon. I have never dealt with a place that refuses to change a email address so someone can get into their account. The whole situation was so ridiculous. I kept being referred to customer service which after more than 20 calls proved to be useless. No advice I was offered worked. I couldn’t even upload my ID without having to login so I could prove I was the owner of the account. Then there was two factor authentication that sent a code to an invalid email address. And No one with Amazon had the authority to even change the email address. Amazon kept trying to communicate with me using the invalid email address. There were concerns about my account being compromised but Amazon never found it. But still they would not do a simple thing and change an invalid email address. The whole thing was so frustrating and stupid. At the end of the day none of my purchased assets amounted to a hill of beans to Amazon. Or over ten years of being a customer. Amazon just gave me the bird.