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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wiesbaden, Hesse 1
Columbus, OH 1
Indianapolis, IN 1
Montbéliard, Bourgogne-Franche-Comté 1
George West, TX 1
Ligueil, Centre 1
Rennes, Brittany 1
Valparaiso, IN 1
Milan, Lombardy 1
Weaverville, NC 1
Charlotte, NC 2
Panama City Beach, FL 1
Paris, Île-de-France 16
Belfort, Bourgogne-Franche-Comté 1
Bordeaux, Nouvelle-Aquitaine 2
Phelan, CA 1
Perpignan, Occitanie 2
Monterrey, NLE 2
Nangis, Île-de-France 1
Conway, SC 1
Holywood, Northern Ireland 1
Poussan, Occitanie 1
Westbrook, ME 1
North Royalton, OH 1
Bridgwater, England 1
Hayange, ACAL 1
San Nicolás de los Garza, NLE 1
Miguel Hidalgo, CDMX 1
Guadalajara, JAL 1
New York City, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • TheValueist
    TheValueist (@TheValueist) reported

    $2513 KEY READ-THROUGHS FROM ZHIPU 2026 INTERIM RESULTS CALL Zhipu’s 2026 interim results call provides one of the clearest operating data points to date on the transition of Chinese generative AI from experimental model development to scaled commercial deployment. The most important signals are the combination of more than 40x growth in MaaS token consumption since the beginning of 2026, an approximately 101% increase in average API pricing, more than 27x year-over-year growth in open-platform and API revenue, positive 24.6% API gross margin, production inference across approximately 100,000 domestic accelerator cards, and evidence that coding Agents are beginning to extend into cybersecurity and other professional workflows. These data support a structurally positive view of aggregate AI compute, networking, memory, power, cloud, security, and enterprise-software demand. They simultaneously create negative implications for NVIDIA’s long-term China exposure, generic private-deployment integrators, labor-arbitrage IT services, transactional business-process outsourcing, and low-value data-labeling providers. The most differentiated conclusion is that inference efficiency is not reducing aggregate infrastructure demand: Zhipu reported an 80% reduction in inference cost per token while token consumption increased by more than 40x. The call also indicates that value capture will bifurcate. Frontier models that unlock new tasks can retain pricing power, but standardized model capability will rapidly commoditize, shifting durable economics toward companies that control cloud distribution, enterprise workflows, proprietary data, identity, permissions, and execution environments. No chip, data-center, networking, optical-component, or overseas-cloud supplier was identified by name. Company-level supplier conclusions therefore represent sector read-throughs rather than confirmed Zhipu commercial relationships. AI SEMICONDUCTORS, NETWORKING, MEMORY AND DATA-CENTER INFRASTRUCTURE INFERENCE EFFICIENCY IS STIMULATING AGGREGATE COMPUTE DEMAND RATHER THAN CANNIBALIZING IT (READ-THROUGH 1) Affected companies: NVIDIA Corporation (NVDA: United States), Broadcom (AVGO: United States), Arista Networks (ANET: United States), Vertiv Holdings (VRT: United States), Eaton (ETN: Ireland), Schneider Electric (SU: France), GDS Holdings (GDS: China), and VNET Group (VNET: China). Directional impact and magnitude: High positive for networking, power, cooling, and AI-ready data-center infrastructure; moderate-to-high positive for aggregate accelerator demand; moderate positive for Chinese data-center utilization. The positive impact on NVIDIA’s global demand is partially offset by the separate negative China-localization implication discussed in Read-Through 2. Supporting call evidence: Management reported that inference cost per token declined by 80% from the beginning of 2026, while MaaS token consumption increased by more than 40x. GLM-5.3 Flash reportedly processed more than 60tn tokens in approximately 6 days, and the model’s launch increased total platform usage by more than 20%. The company was already supporting production inference across approximately 100,000 domestic accelerator cards. Transmission mechanism: The data support a Jevons-style demand response in which lower unit inference cost unlocks substantially more consumption rather than producing a proportional reduction in required infrastructure. An 80% reduction in cost per token represents approximately a 5x unit-efficiency improvement. A greater-than-40x increase in token usage substantially exceeds that efficiency gain. Although token mix, model mix, utilization, and pricing prevent a precise calculation, a simple constant-mix illustration would imply that aggregate inference resource consumption could still have increased by approximately 8x despite the 5x reduction in unit cost. The mechanism is strengthened by the shift from short-form chat toward long-horizon coding, multi-step Agents, project-level contexts, and persistent workflows. These applications consume substantially more tokens per completed task than conversational use. A coding Agent may repeatedly read a repository, generate code, run tests, inspect errors, revise plans, call external tools, and regenerate outputs. Multi-Agent workflows multiply the number of simultaneous model processes. As the model moves from answering a question to completing hours or days of work, task value and token intensity increase together. The strongest direct read-through is therefore not merely for accelerator vendors. It is for the entire physical stack required to support persistent inference: data-center capacity, power distribution, liquid and air cooling, optical connectivity, switching, memory, and storage. Networking and power suppliers may have more stable exposure than any single accelerator vendor because heterogeneous clusters still require high-speed communication, power conversion, cooling, and facility infrastructure regardless of the underlying chip architecture. Near-term trading catalyst: The call should reduce concerns that algorithmic efficiency, sparse architectures, or cheaper models will cause near-term AI infrastructure demand to peak. Continued evidence of rapidly rising inference tokens, longer contexts, and agent adoption should support order expectations for networking, power, cooling, and high-density data centers. Chinese operators such as GDS and VNET could benefit from rising demand for domestic AI capacity, although no direct relationship with Zhipu was disclosed. Longer-duration fundamental shift: AI infrastructure demand is moving from episodic pre-training clusters toward a combination of large training clusters and recurring, high-utilization inference fleets. Recurring inference may ultimately create a more durable infrastructure load because consumption scales with the number of users, tasks, Agents, and business processes. The principal risk is that future architectural efficiency improves faster than new use cases expand. Zhipu’s reported 2026 experience indicates that demand elasticity is currently substantially stronger than that risk. DOMESTIC CHINESE ACCELERATORS HAVE CROSSED FROM PILOT DEPLOYMENT TO PRODUCTION-SCALE INFERENCE (READ-THROUGH 2) Affected companies: Cambricon Technologies (688256: China), Hygon Information Technology (688041: China), and NVIDIA Corporation (NVDA: United States). Huawei Technologies, which is privately held, is also a likely strategic beneficiary of the broader localization trend, but no Zhipu chip supplier was identified. Directional impact and magnitude: High positive for leading Chinese accelerator developers; moderate negative for NVIDIA’s long-term China addressable market, China pricing power, and proprietary ecosystem control; low-to-moderate negative for NVIDIA’s consolidated near-term financial results because export restrictions have already constrained the company’s ability to serve the highest-end Chinese market. Supporting call evidence: Zhipu stated that it had achieved “large-scale, low-cost inference on approximately 100,000 domestic accelerator cards.” GLM-5.3 Flash reportedly served its anonymous launch entirely on domestic-chip clusters and processed approximately 60tn tokens over 6 days. End-to-end performance on the same domestic hardware improved approximately 3x from the initial baseline. Management also indicated that advanced domestic chip manufacturers may begin ramping volume over the next 3 to 6 months. Transmission mechanism: The principal barrier to Chinese accelerator adoption has not been the existence of chips alone. It has been whether those chips could operate reliably under sustained production traffic, support large models, manage long-context workloads, scale across large clusters, and integrate with a sufficiently mature software stack. Zhipu’s disclosure provides evidence that at least some domestic hardware has crossed this threshold for inference. Production validation changes customer procurement behavior. Chinese model developers and cloud providers can allocate more workloads to domestic accelerators, negotiate more aggressively with imported-chip suppliers, reduce exposure to export-control volatility, and develop software optimized around local hardware. As utilization data, kernels, scheduling systems, and model-hardware optimizations accumulate, the ecosystem can improve recursively. Each additional deployment makes subsequent deployments less risky. The negative implication for NVIDIA is primarily strategic rather than an immediate global revenue shock. Domestic chips do not need to match NVIDIA’s best hardware on every benchmark to reduce NVIDIA’s China opportunity. They need to provide sufficient performance, availability, regulatory certainty, and cost efficiency for a growing share of Chinese inference. Zhipu’s 100,000-card deployment suggests that this substitution threshold has been crossed for meaningful production workloads. The read-through is strongest for inference and weaker for frontier pre-training. Management acknowledged that training requires large, stable, homogeneous clusters, high-bandwidth communications, mature software, and long-duration reliability. China still relies heavily on heterogeneous compute, and advanced domestic accelerators have not yet fully entered large-scale volume production. NVIDIA’s technical advantage in frontier training therefore remains more defensible than its long-term China inference position. Near-term trading catalyst: Any confirmation that Chinese accelerator vendors are entering volume production over the next 3 to 6 months would support revenue estimates for Cambricon and Hygon. Additional Chinese model companies disclosing similar domestic deployments would materially strengthen the thesis. The absence of named chip suppliers means that Zhipu’s results should not be interpreted as a confirmed customer win for either public company. Longer-duration fundamental shift: China is developing a self-reinforcing model-hardware-software ecosystem in which domestic accelerators, indigenous interconnects, model architecture, inference engines, and government-supported compute infrastructure are optimized together. This decreases the probability that export restrictions preserve a permanent Western hardware monopoly. The likely long-term outcome is a geographically bifurcated accelerator market rather than a single global hardware standard. MODEL-HARDWARE CO-OPTIMIZATION AND CUSTOM INTERCONNECT ARE BECOMING AS IMPORTANT AS PEAK CHIP PERFORMANCE (READ-THROUGH 3) Affected companies: Broadcom (AVGO: United States), Marvell Technology (MRVL: United States), Arista Networks (ANET: United States), Alchip Technologies (3661: Taiwan), Global Unichip (3443: Taiwan), Zhongji Innolight (300308: China), Eoptolink Technology (300502: China), Accelink Technologies (002281: China), and NVIDIA Corporation (NVDA: United States). Directional impact and magnitude: Moderate-to-high positive for custom-silicon design, high-speed networking, switching silicon, and optical-component suppliers; moderate negative to the assumption that general-purpose accelerator performance alone determines model economics; mixed for NVIDIA because the company also provides a deeply integrated full stack, but China-specific proprietary networking and software lock-in face structural pressure. Supporting call evidence: Zhipu reported that end-to-end service performance improved approximately 3x on the same domestic hardware after rebuilding the inference engine and service stack. The optimization included prefill-decode separation, quantization, layer splitting, caching, communications, and operator development. An Infra Agent powered by GLM-5.3 reportedly cut operator-development cycles in half. The company also stated that its domestic accelerator clusters were connected through a self-developed high-bandwidth interconnect network. Management summarized the process as “the model optimizes the system, and the system runs the model.” Transmission mechanism: The performance of an AI system is increasingly determined by the joint design of the model architecture, compiler, kernels, memory hierarchy, network fabric, scheduling system, quantization method, caching strategy, and hardware. Peak theoretical floating-point performance is only one variable. A nominally weaker chip can become economically competitive if the software stack substantially improves utilization and if the model is designed around the chip’s constraints. This favors suppliers exposed to custom accelerators, high-speed SerDes, Ethernet switching, chiplets, optical connectivity, and system-specific silicon. Broadcom and Marvell benefit structurally when hyperscalers and large model companies seek optimized inference silicon and networking rather than relying exclusively on merchant GPUs. Alchip and Global Unichip benefit from the rising complexity of custom-chip design. Arista and optical-component vendors benefit as cluster performance becomes increasingly network dependent. The read-through also challenges the view that CUDA-equivalent software maturity must be achieved before alternative hardware can be commercially useful. Zhipu’s approach suggests that a model company can compensate for hardware heterogeneity through aggressive infrastructure engineering, model architecture, and automated code optimization. The Infra Agent introduces an additional compounding effect: the model itself can accelerate the porting and optimization work required to support new hardware. The negative implication for proprietary ecosystems is most relevant in China. A self-developed high-bandwidth interconnect reduces dependence on NVIDIA’s networking architecture and gives the model company more control over system economics. Globally, NVIDIA remains well positioned because it already integrates accelerators, networking, systems, compilers, libraries, and software. The read-through is therefore not that full-stack integration loses value. It is that multiple full stacks can emerge, and that custom or localized stacks can become competitive when sufficient engineering resources are applied. Near-term trading catalyst: Additional disclosures of custom accelerator design wins, Ethernet-based scale-up networks, optical orders, or proprietary Chinese interconnect deployments would reinforce the read-through. Zhipu did not name any networking or optical suppliers, so no direct revenue attribution is justified. Longer-duration fundamental shift: Competitive advantage is shifting from ownership of a single superior chip toward control of the complete system architecture. This supports a broader supplier base across custom silicon, networking, optics, and infrastructure software. It also implies that hardware benchmarking based solely on card counts or peak FLOPS will become progressively less useful for forecasting commercial token output. LONG-CONTEXT AND MULTI-AGENT WORKLOADS SHIFT THE BOTTLENECK TOWARD MEMORY, BANDWIDTH AND ADVANCED PACKAGING (READ-THROUGH 4) Affected companies: SK hynix (000660: South Korea), Micron Technology (MU: United States), Samsung Electronics (005930: South Korea), Taiwan Semiconductor Manufacturing Company (TSM: Taiwan), ASE Technology Holding (ASX: Taiwan), and Amkor Technology (AMKR: United States). Directional impact and magnitude: High positive for HBM and high-performance DRAM suppliers; moderate-to-high positive for advanced packaging; structurally positive but partially offset by model architectures designed to reduce active parameters and attention cost. Supporting call evidence: GLM-5.2 was described as supporting a genuinely usable 1m-token context window capable of accommodating project-level engineering context. Management stated that future economics would depend on increasing effective-token output under constraints including memory capacity, bandwidth, and long-context workloads. GLM-5.3 Flash uses 320bn total parameters but only 18bn active parameters and combines sparse attention with linear attention. Future models are expected to provide longer native context and greater effective depth. Transmission mechanism: Long-context inference is memory intensive. The model must store and access weights, intermediate activations, attention states, and large key-value caches. Coding Agents operating across entire repositories, multi-Agent systems maintaining shared state, and workflows running for hours or days materially increase memory-capacity and bandwidth requirements even when the number of active model parameters is constrained. The importance of memory is not captured by parameter count alone. GLM-5.3 Flash illustrates the industry’s direction: a large total model can activate a smaller subset of parameters for each token, lowering compute cost while preserving broad model capacity. This reduces the relationship between total parameter count and required arithmetic operations. It does not eliminate the requirement to store model weights, maintain long contexts, and serve many concurrent users. Memory capacity, bandwidth, and packaging therefore become relatively more important as compute architectures become more sparse and efficient. HBM suppliers benefit because accelerator performance increasingly depends on feeding compute units with sufficient bandwidth. Advanced packaging suppliers benefit from the need to integrate accelerators, HBM stacks, interposers, chiplets, and high-speed interconnects. TSMC, ASE, and Amkor are positioned to capture value from increasing package complexity even when the underlying accelerator architecture differs. The principal counterargument is that sparse attention, linear attention, quantization, caching, and lower active-parameter counts reduce memory traffic per token. This is a real offset. The net industry outcome depends on whether the reduction in bytes per token exceeds the increase in context length, concurrency, and total token consumption. Zhipu’s reported combination of more than 40x token growth and 80% lower unit cost indicates that workload expansion is currently the dominant force. Near-term trading catalyst: Continued growth in 1m-token-context models, agentic coding, and inference concurrency should support HBM demand expectations. The effect on any specific supplier cannot be inferred from the call because Zhipu did not identify memory or packaging vendors. Longer-duration fundamental shift: AI-system bottlenecks will become more heterogeneous. Training remains compute intensive, while long-context inference increasingly depends on memory capacity, bandwidth, caching, and communication. Memory and advanced packaging should therefore capture a larger percentage of total system value than would be implied by a simplistic GPU-unit forecast. CLOUD, FOUNDATION MODELS AND ENTERPRISE SOFTWARE AI MODEL API DEMAND HAS REACHED COMMERCIAL SCALE, BUT THE ECONOMICS REMAIN CLOSER TO COMPUTE INFRASTRUCTURE THAN MATURE SAAS (READ-THROUGH 5) Affected companies: Alibaba Group Holding (9988: China), Tencent Holdings (0700: China), Baidu (9888: China), Kingsoft Cloud Holdings (3896: China), Microsoft (MSFT: United States), Amazon (AMZN: United States), Alphabet (GOOGL: United States), and Oracle (ORCL: United States). Directional impact and magnitude: High positive for AI cloud consumption and model-platform revenue; high relative positive for integrated hyperscalers able to monetize infrastructure, models, applications, data, and distribution simultaneously; mixed for pure-play or less diversified AI-cloud providers because revenue growth can be accompanied by modest gross margins and substantial capital intensity. Supporting call evidence: Open-platform and API revenue reached RMB825m, increased more than 27x year over year, and represented 86.5% of Zhipu’s total revenue. MaaS token usage increased by more than 40x from the beginning of 2026. Paying daily active users increased 603%, registered users reached 7.4m, and average daily usage among the top 10 customers increased approximately 98x. API gross margin improved from negative 0.4% to positive 24.6%. Transmission mechanism: The call provides strong evidence that Chinese developers and enterprises are willing to pay at scale for model capability. The simultaneous expansion of token volume, average pricing, paying users, and gross margin is more important than any single benchmark result. It supports higher expectations for AI-related cloud revenue at Alibaba, Tencent, Baidu, and Kingsoft Cloud and provides a cross-market validation point for Azure, AWS, Google Cloud, and Oracle Cloud. The margin disclosure is equally important. A 24.6% API gross margin represents a meaningful improvement from negative gross margin, but it remains far below mature software economics. The business requires significant compute, memory, networking, data-center capacity, and continuous model investment. Zhipu generated RMB954m of total H1 revenue while spending RMB2.13bn on R&D. This demonstrates that model APIs can become commercially large before the overall model company approaches self-funding. Integrated hyperscalers are structurally advantaged. Microsoft, Amazon, Alphabet, Alibaba, Tencent, and Oracle can monetize AI through multiple layers: infrastructure consumption, model APIs, developer services, productivity software, advertising, commerce, databases, security, and enterprise applications. A lower-margin model API can still create attractive consolidated economics if it increases cloud consumption or protects a higher-value application franchise. Less diversified providers face a more difficult equation. Kingsoft Cloud should benefit from rising Chinese AI infrastructure demand, but the cost of capacity, pricing competition, and customer concentration may constrain incremental margins. Baidu benefits from model and cloud demand but remains more exposed than Alibaba or Tencent to whether proprietary model differentiation can generate sufficient returns on R&D. Near-term trading catalyst: The Zhipu data should support positive revisions to Chinese AI cloud-consumption expectations. The key confirmation would be similar disclosures from Alibaba, Tencent, Baidu, and Kingsoft Cloud showing rapid inference growth without corresponding deterioration in cloud margins. Longer-duration fundamental shift: Model API revenue should not automatically be capitalized at mature SaaS multiples. The durable winners are likely to be companies that can combine acceptable infrastructure margins with application-level monetization and customer ownership. Revenue growth across AI infrastructure can remain exceptional while return on invested capital diverges sharply among providers.

  • VT2MI802
    VT2MI❄️🧟‍♂️ (@VT2MI802) reported

    Just saw a moped driver run right into the side of an Amazon truck. He got lucky enough he slowed down in time to not get hurt. Could’ve been bad.

  • amit_berde
    Amit Berde अमित बेर्डे (@amit_berde) reported

    @AmazonHelp The issue is not solved yet. Pls DM me so that I can share my contact and order details.

  • WhitechurchBoys
    Dolls ‘n stuff (@WhitechurchBoys) reported

    @twybunni Oh? Is there a distribution issue with those? I already have Ghoulia and Drac, they are all three readily available on German Amazon. 👀

  • rayengroves
    Rayen (@rayengroves) reported

    @marrowon We use Amazon batteries and have had no issues

  • alex_vivek_
    Vivek👨‍💻 (@alex_vivek_) reported

    Amazon is officially shutting down Mechanical Turk after 21 years.  When Jeff Bezos launched it in 2005, he called it "artificial artificial intelligence" a marketplace where companies paid micro-cents to real humans to complete digital tasks machines couldn't touch, like identifying objects in photos or transcribing audio.  The ironic plot twist that killed it: Researchers discovered that up to 46% of the human workers were secretly using ChatGPT and local LLMs to do the work for them.  AI was paying humans to act like computers, but the humans ended up paying AI to act like humans acting like computers. With the data feedback loop thoroughly poisoned and modern labeling platforms taking over, Amazon is pulling the plug. End of an era for the internet's weirdest gig economy.

  • TheVishalKay
    Vishal 🇮🇳 (@TheVishalKay) reported

    Google may gobble up Anthropic ( that is why they are not aggressively pushing Gemini is code creation and many other features). Open AI may die its own death or at best Amazon may buy it as pricing of under 100 billion. Or both may Go down together. Biggest qs is what happens to NVIDIa . If GPU demand goes down what will they do with all their fabrication and R&D balloon?

  • _parasocial
    Tetralogy of Fallout: New Vegas (@_parasocial) reported

    @marrowon we are on our second $60 amazon battery with no issues thus far

  • MosaAlfridi
    موسى (@MosaAlfridi) reported

    @AmazonHelp @AmazonKSA @AmazonHelp Update: Amazon confirmed a “systemic logistics challenge” requiring “permanent resolution.” Yet after 2+ years: no owner, no tracking, no follow-up only “internal escalation.” Acknowledging a systemic problem without accountability is not a resolution.

  • arora_maheep
    Devil (@arora_maheep) reported

    @AmazonHelp also include 3 team member names of very confidently informative person Chinmay & escalation person Imtiaz who agreed mistake of his 3 team members &amazons system glitch but still clearly denied to help the customer. This is final and last warning of a frustrated customer (2/2)

  • TheBenchTrades
    Benny | The Bench Trades (@TheBenchTrades) reported

    Amazon closed down 2.44%. Micron closed up 2.55%. Amazon buys memory from Micron. Same session, opposite directions, and neither print is a mistake.

  • techstox
    Tech Bull (@techstox) reported

    Here's what went down on the Nasdaq today 👇 Big tech went red. Chips didn't. 🟢Biggest Gainers CrowdStrike $CRWD +5.77% Tesla $TSLA +5.51% SanDisk $SNDK +5.50% Chips were bid across the board. Nvidia $NVDA +1.48%, Micron $MU +2.77%, AMD +1.10%, ARM +1.20%. Memory led it. 🔴Biggest Losers Take-Two $TTWO −6.67% Axon $AXON −5.69% Every big platform name finished lower. Amazon $AMZN −2.50%, Google $GOOGL −2.09%, Microsoft −1.22%, Apple −0.89%, Meta −0.98%. Tesla was the only mega-cap that went green.

  • marzrocks
    Marz (@marzrocks) reported

    Amazon finally had a replacement for this, I got it and guess what the same disc Season 3 Disc 6 and it has the same problem as before the same part of the episode. I cannot 😭😭

  • specialist316
    The Market Owl (@specialist316) reported

    @AmazonHelp @amazonIN @JeffBezos It’s already sent. The message was issue to be resolved in 6-12 hours , not you guys giving a stupid, inane , moronic, non committal , useless and generic response which has ZERO VALUE … I am getting increasingly tempted to take you guys to consumer court for sheer harassment

  • drbadia
    Alejandro Badia, MD (@drbadia) reported

    @DrBruggeman Indeed Chapter 9 in book. #HealthcareFromTheTrenches on Amazon and Google audiobooks. Trust me - it makes no money. Just hoping to bring attention to an issue that is only getting worse.

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