Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 20 |
| Dallas, TX | 18 |
| Atlanta, GA | 18 |
| Seattle, WA | 16 |
| Columbus, OH | 15 |
| Chicago, IL | 13 |
| Denver, CO | 11 |
| Miami, FL | 10 |
| Charlotte, NC | 10 |
| Edison, NJ | 10 |
| Manchester, England | 9 |
| Los Angeles, CA | 9 |
| San Francisco, CA | 9 |
| London, England | 8 |
| San Jose, CA | 8 |
| St. Louis, MO | 8 |
| Indianapolis, IN | 6 |
| Birmingham, AL | 5 |
| Ashburn, VA | 5 |
| Las Vegas, NV | 5 |
| Tampa, FL | 5 |
| Columbia, MO | 5 |
| Lexington Park, MD | 5 |
| Tucson, AZ | 4 |
| San Antonio, TX | 4 |
| Buffalo, NY | 4 |
| Jacksonville, FL | 4 |
| Portland, OR | 4 |
| Philadelphia, PA | 4 |
| Vancouver, BC | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Sagar
(@SagarMH_IND) reported
@AmazonHelp Hi Saima, The issue is not that it got delayed..it is happening frequently for past few months. If it is 1-2 orders, i can understand but 70% of all the orders getting delayed is not acceptable. Kindly tell me what is the issue of being a prime member with Amazon?
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Amazon Help
(@AmazonHelp) reported
@hufarted08 Thanks for reaching out! We're sorry to hear about the trouble accessing this channel. Are you subscribing through Amazon Channels or through an external provider? We'll be here for your response! -Paula
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Hedgehog Action
(@jfd6812) reported
@vinniep27 @amazon @PrimeVideo I never made it past season 1. There was just no up and down, no fun. Just dark 100% of the time. Seems like the kind of thing I would have thought was cool in college. I’ve lived too much life and seen too much real dark to want to immerse myself in it in my tv watching now.
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FAVOUR JONAH
(@thesalesguru_) reported
I have published my book on Amazon but no one bought it. why? Are you promoting it at all? Because Amazon doesn’t do that for you; it’s just a sales platform, not a traditional publisher with a marketing department. Note: Without advertising, something terrible happens - nothing.
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Aritra Mahara
(@Aritra28063478) reported
@AmazonHelp I have texted there. Most disgusting customer support ever! Giving soln like a 10 yr old kid. I thot I'll get sm fruitful soln. Bt no! First I discussed my problem to some1 then he went away suddenly another person came. I've to even tell my problem again & again. @AmazonHelp
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💧Barry Steele
(@BarrySteeleTNL) reported
@AmazonHelp It's your search not my acting that are the problem. Just be honest and say you don't have the title. Whatever that title is. Don't list it and then show something else. Simple really. Be decent, honest You should try it sometime.
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Rahul Raaj Jamuar
(@rahuljamuar7) reported
@AmazonHelp I got the information while chatting itself that he will try to resolve the issue in 2 - 3 days. The order status is out for delivery. He came and couldn't deliver the product because I was not getting the option to enter the otp in my Amazon app as this is an exchange order.
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ASHUTOSH BAHADUR SINGH
(@_Ashutoshbsingh) reported
@AmazonHelp I have note received any such mail by now as far as I know. Kindly resend the mail on the mail id that I will dm you rn. I am not sure what is the point of all this process when you know who I am and what's my issue, which is basically a public issue as well.
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Rahul Raaj Jamuar
(@rahuljamuar7) reported
@AmazonHelp See how out of sync and unaware all of you guys are. If you don't know the issue, why you give fake promise. From last 6 days I am hearing the same thing. That I will get the product within 24 hours.
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Sweet Xaymaca
(@Yellow_Hibiscus) reported
@FetchRewards, Nothing updates on my AOL account except my Amazon receipts. On my Gmail, the only things that automatically update are my ShopRite and GrubHub receipts. Nothing else. So, you telling me to fix something that I cannot fix DOES NOT HELP ME!
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Rahul Raaj Jamuar
(@rahuljamuar7) reported
@AmazonHelp Your entire customer support team is like a parrot. They keep repeating the same thing without having any clue what is the actual issue.
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JakeBlues
(@gsblkcaddy) reported
Farms where bought for me from these other groups. Amazon and Iron Mountain said i didn't want them. They aren't my authorized agents. So you have a really big problem.
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T2G 2AM x Whatsup!
(@ooapieceovcandy) reported
@EliotBallade @Wario64 Amazon is terrible for pre orders. This is the 3rd time I pre ordered 6+ months in advance and they are out of stock
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Samir Sonawane
(@samir_sonawane) reported
@Vamos_Akshay Are means mera server hai i make Netflix zee5 sonyliv Amazon prime
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civilian021
(@civilian021) reported
@AmazonHelp I email on this link no answer Our Amazon Uk Seller account was suspended because of identity verification. Eventhough we submit valid documents, Amazon rejects our appeal. @AmazonUK Please take appropriate action on this issue.
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