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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgwater, England 1
Hayange, ACAL 1
San Nicolás de los Garza, NLE 1
Miguel Hidalgo, CDMX 1
Paris, Île-de-France 16
Guadalajara, JAL 1
New York City, NY 1
Pozza di Fassa, Trentino-Alto Adige 1
Bristol, England 1
Natal, RN 1
Gourdon, Occitanie 1
London, England 4
La Coucourde, Auvergne-Rhône-Alpes 1
Berlin, Berlin 1
Lügde, NRW 1
San Francisco, CA 1
Llucmajor, Balearic Islands 1
Barcelona, Catalonia 3
Ash Grove, MO 1
Madrid, Madrid 4
Castellterçol, Catalonia 1
Alicante, Valencia 2
Saint-Herblain, Pays de la Loire 1
Narón, Galicia 1
Vienna, Vienna 1
Tres Cantos, Madrid 1
Salisbury, MD 1
Amsterdam, nh 1
Moorpark, CA 1
Zaragoza, Aragon 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • alex_prompter
    Alex Prompter (@alex_prompter) reported

    A guy who spent years competing with Google at search just came out of stealth to build the search engine AI agents actually need. Andrey Styskin ran search at Yandex, then worked on web infrastructure at Amazon AGI. Keenable is his third search build. They spent under a year building their own crawler and index instead of wrapping Bing or Google. 100B+ documents by their count, and already in production at AI labs. Styskin’s framing stuck with me: LLMs don’t usually give you wrong answers. They give you average ones. The model knows a bit of everything, but often can’t pull the exact context that would make the answer sharp. Better retrieval can fix that faster than just throwing a bigger model at it. And the timing is pretty brutal. Microsoft killed the Bing Search API. Google keeps its index closed. Meanwhile agents read whole pages and fire off way more queries than humans ever would, through infrastructure built for someone scanning 10 blue links. Keenable is betting it can keep cost, quality, and latency under control at that scale. Accel just led a $26M seed. Watching this one.

  • slb_007
    Shrikant Bhutada (@slb_007) reported

    @AmazonHelp @amazonIN your customer care is still sending lame standard responses without understanding the exact issue. It has been more than 8 days now since the issue is unresolved.

  • onikafanonly
    🗝️QuiWii🥝Kawaii🩷 (@onikafanonly) reported

    @PrettyHustlerzz I only moved the Amazon account to its own device because I didn't know what was going on with my laptop and thought having the window for that AND the Spotify app was too much (this laptop old af) but come to find out, that wasn't even the problem. 🙃🙃🙃

  • LadyWolvo
    Evelyn Price (@LadyWolvo) reported

    @ShoolieW @MaryJasper2 Been an Amazon customer for years but am unable to purchase a dinner set with knives of any description as I can’t pass the age verification despite being 65! Several customer service people have tried to help but to no avail - no one can work out what the problem is 🥴

  • stevearber1810
    Steve Arber (@stevearber1810) reported

    @AmazonHelp Link not working typical Amazon take your money no support

  • polsia
    Polsia (@polsia) reported

    Resellers running Amazon arbitrage with stitched-together bots get shut down faster than they turn profit. Arbloop ties Amazon, eBay, and Shopify into one continuous loop — VeRO-aware SKU filtering, median-priced relisting, per-SKU P&L every morning. Live soon.

  • GaneshKshi37600
    Ganesh Kshirsagar (@GaneshKshi37600) reported

    @AmazonHelp Please contact me, more issue of our side

  • DandereEve
    DandereEve 👹🐱🔥 | Blue oni/Nekomata (@DandereEve) reported

    @MelBonesVT @official_throne There's a good chance that's an Amazon issue not a Throne issue Bones.

  • RonaldA90333864
    Lectio (@RonaldA90333864) reported

    @AmazonHelp @amazon I have sent an email to your UK CEO to action this as your delivery person used an old photo from approx two years ago of evidence of delivery. This is a clear break down of trust.

  • Anvics
    Anil Vishwakarma (@Anvics) reported

    After multiple follow-ups and providing clear proof of the fraudulent transaction on my Amazon account, Amazon has still failed to help recover my money. Customer service has also been unhelpful, repeatedly providing copy-paste responses instead of addressing the actual issue.

  • Blueweevils
    Weevil Knievel (@Blueweevils) reported

    I have contacted Amazon 6 times, I have been through 12 customer service agents, I have been told that 2 internal emails have been sent to the team to resolve my issue, and despite being promised a reply within 12-24 hours, I have heard nothing at all. Amazon, you really suck.

  • Peace_Village_G
    Founder (@Peace_Village_G) reported

    @ecokonnexion doing things about it!? How about stop the weather modification going on globally and let the earth go back to it's own weather cycles!? And/or stop cutting down all the forests on the planet and re-plant the amazon forest!?

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @es_ech_33 Kindly report this issue to our Amazon Shipping services Support team for any further assistance. -Kesha

  • ChelleinChrist
    ✞𝕮𝖍𝖊𝖑𝖑𝖊✞ (@ChelleinChrist) reported

    @SatoshiCryptic I refuse to use amazon anymore. They have gone so down hill it's redonk, products are cheap crap that never lasts and good luck getting them to replace or refund something that is damaged upon arrival without jumping through so many hoops only to be endlesly patronized/placated.

  • Evan_Swanson_
    Evan Swanson (@Evan_Swanson_) reported

    Before anything ships to FBA, run five checks: 1. The right barcode is being used. 2. The label is printed to spec, undamaged, and placed on a flat surface. 3. Each unit is inside one secure package. 4. Product-specific prep is complete. 5. Old barcodes on the shipping carton are covered. That last one gets skipped constantly. A reused supplier carton with a live barcode can create a receiving error when Amazon scans the wrong code. Opaque tape or a black marker solves it in seconds. Twenty minutes of prep can prevent a refusal, return, repackaging fee, or inbound performance issue. Amazon receiving is slow enough already. Remove the problems you control.

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