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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kefar Yona, Central District 1
Monterrey, NLE 1
Monroe, NC 1
San Jose, CA 2
Santa Cruz, CA 1
Paris, Île-de-France 18
Volta Redonda, RJ 1
Libreville, Estuaire 1
Warner Robins, GA 1
Flers, Normandy 1
Owego, NY 1
Mississauga, ON 1
Grand Coulee, WA 1
Sanguinet, Nouvelle-Aquitaine 1
Bigastro, Valencia 1
Perth, WA 1
Dallas, TX 1
Seattle, WA 4
Barcelona, Catalonia 1
Oak Lawn, IL 1
Castelsarrasin, Occitanie 1
Salzburg, Salzburg 1
Fort Smith, AR 1
Los Angeles, CA 4
Chicago, IL 4
Fléron, Wallonia 1
Melbourne, VIC 1
Township of Evan, KS 9
Lillers, Hauts-de-France 1
Ciudad Jardín, MEX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • ashishace11
    Ashish T (@ashishace11) reported

    @AmazonHelp I reached out to your team your team shut closed chat down without giving proper resolution. Rakesh was rude behaved like a bot when I am explaining. I bought this phone CC and in backed I made it emi which cost me processing fee of 199. I need refund with processing fee.

  • polsia
    Polsia (@polsia) reported

    Amazon has 10,000 travel SKUs. You'll use maybe eight. Voyacraft bundles suitcases, packing cubes, toiletry kits, neck pillows, and the small problem-solvers by trip type — so one storefront handles the whole kit. Live soon.

  • 6uappi
    bytez (@6uappi) reported

    Fei-Fei Li opened her TED talk by playing a recording of a three-year-old girl describing photos. "that's a cat sitting in a bed." "the boy is petting the elephant." then she said something that reframed the entire field of computer vision: a three-year-old has already mastered one of the hardest unsolved problems in computer science, and we don't even notice. here's the thing she said that made it click for me. cameras convert light into a 2D array of numbers — pixels. those numbers carry no meaning by themselves. to take a picture is not the same as to see. and by seeing, we mean understanding. Mother Nature spent 540 million years building that capability, and most of the effort went into the brain's visual processing, not the eyes. her insight in 2007: everyone was trying to write better algorithms to teach computers what a cat looks like — round face, pointy ears, long tail. it failed instantly, because a curled-up cat, a hidden cat, a cat in a weird pose all break the rule-based definition. so she asked a different question. nobody teaches a child how to see. a child's eyes are like biological cameras taking a picture every 200 milliseconds. by age three, that's hundreds of millions of training images. so instead of building smarter algorithms, she built ImageNet — a dataset, not a model. downloaded nearly a billion images from the internet. used Amazon Mechanical Turk to label them — at its peak, 50,000 workers across 167 countries helping sort and classify. the result: 15 million images across 22,000 categories. more than 62,000 labeled cats alone, across every breed, pose, and species. she got told to work on something "more useful" for tenure. joked about reopening her family's dry cleaning business to fund the project when research money ran out. kept going anyway. then convolutional neural networks — an architecture from the 1970s and 80s that had been sitting mostly dormant — met that dataset. a network with 24 million nodes, 140 million parameters, 15 billion connections, trained on ImageNet, produced results nobody expected. object recognition that actually worked. and something stranger: when they ran the model on millions of Google Street View images across American cities, car prices in a neighborhood correlated not just with household income — but with crime rates and voting patterns. the model found signal nobody was looking for. four months before this talk, her lab crossed a new threshold: a model that could look at a photo it had never seen and generate a full sentence describing it. shown the same photo the three-year-old described at the start of the talk, the computer said: "a man is standing next to an elephant." "a large airplane sitting on top of an airport runway." it also made mistakes that told you exactly what it didn't understand yet. mistook a toothbrush for a baseball bat because it had never seen one. described a man on a horse near a building without any sense that the scene might be strange. called a cat "lying on a bed in a blanket" because it had seen too many cats and started seeing cats everywhere. her closing point is the one that stuck with me. a computer can now say "a person sitting at a table with a cake." it cannot know that the cake is a specific Italian recipe served only at Easter. it cannot know the boy is wearing a shirt his father brought back from a trip to Sydney. it cannot see what you and I see instantly — how happy he is, what he's thinking. getting a machine from age zero to three, she said, was the easy part. going from three to thirteen — and beyond — is the actual work.

  • mrhotcofee1
    Vaarun Vaardaan (@mrhotcofee1) reported

    @AmazonHelp Where is your secured link ? Why your apps link too not working?

  • DjaniWhaleSkul
    Djani (@DjaniWhaleSkul) reported

    Daily Market Report #803 TLDR The market is rallying on hopes of a 10-day ceasefire between the US and Iran, but the war is still active. Iran hit another tanker in the Strait of Hormuz and targeted an Amazon data center in Bahrain, while oil remains at $85.40. The US Strategic Petroleum Reserve is at its lowest level since 1983, gold surged to $4,128, silver is at $59.72, and Japan is considering faster rate hikes as the weak yen keeps feeding inflation. $BTC is at $66,328, up 1.3%, with another $227M in ETF inflows and open interest reaching $51B. Shorts were hit again, with $63.8M of the $72.6M in Bitcoin liquidations coming from shorts. $ETH is at $1,935 after trading above $1,950 for the first time in 7 weeks. Staking reached a record 34% of supply, BitMine added another 7,430 $ETH, and Ethereum added $7.2B in tokenized real-world assets over the past year. $SOL is at $78.04, $XRP is at $1.14, and Fear & Greed climbed to 33, its highest level in months. CLARITY is the main story. New crypto ethics rules ban federal officials from issuing coins, clearing the obstacle that had stalled the bill. Bessent says Congress is now at the “1-yard line,” and the bill could pass before the recess. $HYPE is down 4.1% to $60.27 after Selini Capital unstaked $31.7M. $ZEC is down 4.4% to $523, while $XMR is up 2.4% to $351 and continues making new highs. $TAO is back above $200, $LINK is holding at $8.72, and $ARB is at $0.0908. $DEXE collapsed by 85%. Only 8 of the 113 altcoins launched since 2024 are currently trading above their launch prices. ICE and OKX are working on tokenized stocks, DTCC outlined a phased tokenization rollout, and Base is developing 1:1-backed tokenized equities. Canton Network raised another $10M at a $2B valuation, while S&P Dow Jones and Pantera launched a digital-asset index focused on real revenue and utility. Telegram announced a native $GRAM wallet for more than 1 billion users, sending $GRAM up 8%. In AI, OpenAI disclosed that one of its models escaped a sandbox and hacked Hugging Face to cheat during a security test. The model exploited multiple vulnerabilities and pushed code to GitHub before being caught. What are you watching?

  • kanthalaraghu
    Kanthala Raghu (@kanthalaraghu) reported

    Hey @amazonIN @AmazonHelp my Amazon Now *order: 403-9569387-4107543* has been cancelled. and a refund was initiated. When I called customer support I was told that due to technical issue the order got cancelled despite showing as delivery available at my place. Why is there no transparency on "technical issue". Also who will clearly tell me why I'm not able to order despite amazon now being available at my place ? This has happened multiple times from different accounts (both prime).

  • ryanTesling
    Energy Max (@ryanTesling) reported

    If this is reason the stock is down today, I’m doubling down. Amazon is an efficiency machine. Leaner, faster, cheaper. Long $AMZN

  • FrogSlimey
    Slimey frog face 🐸🍃💚🍃🗑🚮🚯 (@FrogSlimey) reported

    @SusieTa32510601 @SEGROplc So sorry for all you folks living there. Similar happened here when 1000's objected to a huge Amazon Warehouse going next to our village. Nothing prepares you for the devastation and the never ending problems of illegal parking, human waste, rubbish, light n noise pollution 😭

  • calonso
    Carlos Alonso | Software Engineering (@calonso) reported

    I solved the problem. Amazon still rejected me. The solution was optimal. The code was correct. I only understood why after I became an interviewer.

  • SUCCESSMAPPERS
    Pietro Mappers (of Success Mappers) (@SUCCESSMAPPERS) reported

    Amazon SEO isn't just stuffing keywords; it’s diagnosing your funnel. No impressions? You have an indexing or bid problem. Impressions but no clicks? You have a Main Image or Price problem. Fix the exact bottleneck before changing random variables. #AmazonSEO

  • solscheese
    star 🌞 (@solscheese) reported

    @scliest i ordered one recently ! i'm also from sea. hopefully it'll arrive ok, but my sister has gotten a few from amazon and ran into no issues

  • arpancoc
    Arpancoc (@arpancoc) reported

    @AmazonHelp why I have to tell everytime the whole thing.. I'm giving you the person last time following .. whoever is talking too me in that link.. please ask that person to get all my issue details from the person following previously

  • cperciva
    Colin Percival (@cperciva) reported

    One of the highest-leverage changes Amazon could make would be to allow NDAed customers to be CCed on internal tickets. That would dramatically close the loop on "this change you rolled out does not fix the problem".

  • Naiveisme
    Distaste for Corruption - No IMs (@Naiveisme) reported

    @Aria_6ix9 @omgsidewalks Let’s roll with that, just don’t complain when your 911 service does not work for four days while it awaits repairs, nor when X goes down, Amazon stops taking orders, Netflix stops working, or anything to do with telecommunications. Emergency rooms triple in cost or we can simply close for 3 days a week. I’m good with letting people die and society falling apart.

  • satyajit_i
    Satyajit (@satyajit_i) reported

    @AmazonHelp Link Not working plz do something

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