Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 16
Chicago, IL 15
Atlanta, GA 14
Seattle, WA 12
New York City, NY 10
Denver, CO 9
Columbus, OH 9
San Jose, CA 7
Los Angeles, CA 7
Manchester, England 7
London, England 6
Ashburn, VA 6
Columbia, MO 5
Madrid, Comunidad de Madrid 5
San Antonio, TX 5
San Francisco, CA 5
Coatesville, PA 5
Miami, FL 5
Toronto, ON 4
Paris, Île-de-France 4
Southampton, England 4
Tampa, FL 4
Boston, MA 4
Las Vegas, NV 4
Jacksonville, FL 4
City of London, England 4
Gloucester, England 3
Portland, OR 3
Greensboro, NC 3
Pittsburgh, PA 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • sankalpsuvardan Sankalp Suvardhan (@sankalpsuvardan) reported

    @AmazonHelp @amazon We understand your concern. Please be informed that this is due to performance error. For more information, kindly check the email regarding the same. -Sankalp

  • Madhuri82614886 Madhuri (@Madhuri82614886) reported

    @AmazonHelp Who's fault is it and who is going to fix?

  • missrcowie Rebecca Cowie (@missrcowie) reported

    Just been to two different Hermes parcel shops and the QR code for my Amazon return didn't work in either (even though I was able to return another parcel with no issues) @AmazonHelp any ideas?

  • Naked_Determina Gisela Hausmann (@Naked_Determina) reported

    @bigblackjacobin Pointing at the wrong problems isn't going to help. #Amazon has huge problems, but NOT being #AllowedToSitDown is not one of them. In every #retail store, workers are on their feet all day, and they get paid less than Amazon's workers.

  • AndyBerman6 Andrew . Berman (@AndyBerman6) reported

    @HomeDepot There is something TERRIBLY WRONG with @HOMEDEPOT ON-LINE SERVICE...Nothing but problems that you NEVER EVER EXPERIENCE WITH #AMAZON...A great store, but ON-LINE IS A #DISASTER...

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @BeingQuietSoul Sorry to know about the trouble you're facing with Amazon Pay Later. Could you let us know the exact issue you're facing for further assistance? -Ajay

  • TheGameFactory2 The Game Factory (@TheGameFactory2) reported

    @AmazonHelp Havent received any correspondence from your social media team. This is a serious issue and would request you to please take it up with utmost urgency.

  • Sourav72813807 Sourav (@Sourav72813807) reported

    @AmazonHelp Today is the last day as per your promise to solve this issue.

  • havenobelief HaveNoBelief (@havenobelief) reported

    @StefGotBooted Yes it appears you are indeed correct, I didn’t realise until after I jotted it down , My apologies , I have ordered a copy off amazon just now , I somehow managed to get hold of a signed first edition .

  • manishself manish singh (@manishself) reported

    @AmazonHelp Yes I have ,Majid it's been 5-6 times I have raised return request and everytime your delivery guys cancelling the requested without even informing me. This is not acceptable and extremely poor service from Amazon. Resolve this issue asap !!

  • SanojKashyap Sanoj (@SanojKashyap) reported

    @AmazonHelp No, it's 10 days I just noticed after that it was very minor but that steel cap came out then I got to know. We need to get this fix.

  • dorenenthusiast -R- #OnTheGround (@dorenenthusiast) reported

    Not ktown charging $30 for a tube poster due to “miscalculations”. So on top of the $40 I already payed for the shipping they now want a extra $30???? If it wasn’t for the poster I would buy from Amazon or slow *** SMGLOBAL

  • stephen_13_lee ⭐️Stephen Finbar Lee (@stephen_13_lee) reported

    I really believe it’s important to address problems like poor customer service. I also believe when you are treated with respect and excellent customer service then should also share so thank you @amazon your colleague Vaishnavi K was superb.

  • IAmElliot Elliot Ross (@IAmElliot) reported

    the trouble with Amazon Prime day these days is people keep trying to find a spiritual significance to it, and the true, original spirit — mass rampant consumerism — is getting lost 😞

  • sankalpsuvardan Sankalp Suvardhan (@sankalpsuvardan) reported

    @AmazonHelp Hey Jerushua, Let me know how will you feel if @amazon canceled your incentives citing performance error although you did well.

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