Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 48 |
| Seattle, WA | 46 |
| Los Angeles, CA | 46 |
| New York City, NY | 41 |
| Dallas, TX | 40 |
| Atlanta, GA | 33 |
| London, England | 25 |
| Miami, FL | 24 |
| Ashburn, VA | 23 |
| Phoenix, AZ | 23 |
| Denver, CO | 22 |
| San Francisco, CA | 18 |
| Washington, D.C., DC | 18 |
| Portland, OR | 13 |
| Houston, TX | 12 |
| Minneapolis, MN | 12 |
| Las Vegas, NV | 12 |
| Indianapolis, IN | 12 |
| Berlin, Land Berlin | 11 |
| San Jose, CA | 11 |
| Toronto, ON | 11 |
| Charlotte, NC | 10 |
| Kansas City, MO | 10 |
| San Antonio, TX | 10 |
| Jacksonville, FL | 9 |
| Pittsburgh, PA | 8 |
| Tampa, FL | 8 |
| Montréal, QC | 8 |
| Oklahoma City, OK | 8 |
| Lyon, Auvergne-Rhône-Alpes | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Amber
(@ElenaChloe1719) reported
@AmazonHelp On Monday I was having trouble with my fire tablet and it got fixed and the customer service person said they would give me a $5 gift card thing for my troubles and make me smile so I don't know what happened
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less is morgue quote bot
(@lessismorguebot) reported
Riley: Yeah, I’m sure we’ll all learn the error of our ways in the Bezos Camps, but until then, can you list off our recent Amazon purchases? I wanna see what might've pissed off my genetic forbearers.
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Karthik Inba
(@karthik_inba) reported
@AmazonHelp Your social media team is not responding properly through chat. Again and again they are arranging for return pick up. For the past 8 days i have been waiting for this. Still my issues were not resolved.
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Aastha Roy
(@AasthaRoy17) reported
@AmazonHelp Now tell me what the problem in this? Why I have been getting harassed from @amazonIN that too without any mistake. I am sharing video of manufacturing defects too. I have checked in croma store n Vijay sales Mumbai.
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lisa witham
(@cheezwitham) reported
Just to satisfy my curiosity: does Amazon ever text customers about issues with their accounts or do they just email you? I keep getting texts about my account is locked due to suspicious login activity; I have 48 hrs to get it straightened out or be permanently suspended.🤨🙄
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Amazon Help
(@AmazonHelp) reported
@sclfc2 Hi. We apologize for the trouble! Is this the Amazon Shopping app? -Candy
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Aastha Roy
(@AasthaRoy17) reported
@amazonIN social support cell is too of no use. Other competitors would have taken strict action against such issues and would have solved it on priority.Even if recession is just not going in USA it's going within @AmazonHelp too in terms of commitment.
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Goutam NB
(@GoutamNb) reported
@ferriza @AmazonHelp @amazon No, it is a different story, I have been banned from reviewing any product, And the warranty issue was different, first, they promised me a refund on the call, but later on, another agent told me that they will not refund me, This kind of game they are playing.
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S.Kumar
(@santy_santosh07) reported
@AmazonHelp I changed my password on web and now when trying to login on my phone it says a notice has been sent to approve on phone for security reasons, but guess wht still waiting for more than 15 minutes…wht a joke is it 🙄
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MC
(@_integ2000) reported
@garbagexhuman God. All of this sounds so insanely inconvenient in so many ways. I guess that’s the woes of a gated community? Honestly **** Amazon cause every time fedex or ups delivers, there’s always some massive delay or issue with it. Or they just deliver it to the wrong address.
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Carl
(@Carl30691554) reported
@SkySportsNews The problem started when the premiership was talk about a formed it was said rich clubs will get richer supporters will suffer and to top it sky paying for the rights to show football now bt have got involved with a bit from Amazon
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Vrunda
(@vrrunda) reported
Now that Amazon bought one medical - it’s all down hill from here
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Durga Guhilot
(@guhilotd) reported
@amazon stock buyback to help with the employee pay problem?? #justAnIdea
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BeAPI
(@BeApi_io) reported
@starbuxman They will quote you 3-5 days and it will end up taking a MONTH!! They will only fix it if you complain directly to Amazon about this. Its very very screwed up.
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SUSHANT KI DHADKAN SANA 😎🤙fan account
(@lovehaishehnaaz) reported
@AmazonHelp I have tried everything please solve my problem fast