Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 46
Los Angeles, CA 45
Seattle, WA 44
New York City, NY 40
Dallas, TX 39
Atlanta, GA 32
Phoenix, AZ 23
Miami, FL 23
Denver, CO 22
Ashburn, VA 19
Washington, D.C., DC 18
San Francisco, CA 17
Las Vegas, NV 13
Portland, OR 13
Indianapolis, IN 12
Charlotte, NC 11
Toronto, ON 11
Minneapolis, MN 11
San Jose, CA 11
Kansas City, MO 10
San Antonio, TX 10
Jacksonville, FL 9
Mexico City, CDMX 9
Montréal, QC 8
Oklahoma City, OK 8
Tampa, FL 7
Duluth, GA 7
Philadelphia, PA 7
Albuquerque, NM 7
Sarreguemines, ACAL 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • SayYoureSorryJU Jill Usrey-Benson (@SayYoureSorryJU) reported

    Everyone! Go watch Bosch on Amazon Prime and Bosch Legacy on Freevee. Go watch Hap and Leonard on Netflix. Watch Barry on HBO. I don’t know how to fix you if you don’t.

  • dreamvillien j (@dreamvillien) reported

    @SeanMurrayNJ Oof, it’s a bit of a wait, but worth it. I guess my main concern is it getting stolen. I only trust Amazon at this point. Had a major issue with UPS recently, and Fed-Ex is okay.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @transjessepnkmn We're terribly sorry to hear you're having an issue. To better assist you, can you confirm which Amazon marketplace your account is located on (.com, .uk, etc.)? -Ronda

  • Ashish03731162 Ashish (@Ashish03731162) reported

    @amazon @amazonnews @PrimeVideo I am in deep regret and forced to write this because Amazon is not helping me to get out of this problem. My money is stucked by Amazon. No one is helping. What happen to Amazon now a days..giving wrost services and support.

  • Minneapolis25 just fking tired of it now. (@Minneapolis25) reported

    @wrigarth @davidwade Esp because its amazons lil ugly motherfker. If meta is the target folks will do anything possible to make the problem for consumers be all amazon related business.

  • soumyadip_1999 Soumyadip Karmakar (@soumyadip_1999) reported

    @AmazonHelp They only aya we are not able to help at this time. We will contact you and your problem send to back-end team.

  • DEADLYTHlGHS RT new 📌 (@DEADLYTHlGHS) reported

    @HxngGanondorf Finally, a worthy opponent. Doing the amazon position to weak men is annoying. Ganon would be worth her time. Do tell if his back gets uncomfortable, she doesn’t intends to stop or slow down~

  • jasbir_ruhil Jasbir Ruhil (@jasbir_ruhil) reported

    @AmazonHelp Your delivery boy not call anytime it's second time with me your customer service immediately call not working

  • Vikash_kumar_0 Vikash (@Vikash_kumar_0) reported

    @AmazonHelp i need a solution today convey this message to social media team to resolve this issue today itself.

  • Vivek20454284 Vivek (@Vivek20454284) reported

    @AmazonHelp Why Amazon not registered my grievances? Whatever the reasons (wrong price updated). It's nt my fault. I m very much surprised why Amazon resolved my issues? Is it the way? 1st ur platform accepts the order thn suddenly you cancelled my orders?

  • PednekarAnkush ANKUSH_AP (@PednekarAnkush) reported

    @amazonIN @AmazonHelp hi, my issue is still not resolved... contacted social media team but from last 3 weeks I'm getting the same automated response that we are investigating this issue. what kind of pathetic customer support is this? really dissappointed.

  • ItsmeAmanThakur Aman Thakur (@ItsmeAmanThakur) reported

    @myntra @myntrasupport it has been 30 days still the issue has not been resolved, delivery boy took the incorrect Myntra order product without verifying the order, so unprofessional. Now @myntra has no track of it, can't be trusted. Better to buy from Amazon, Flipkart and meesho.

  • Ashish03731162 Ashish (@Ashish03731162) reported

    @amazon @PrimeVideo I am in deep regret and forced to write this because Amazon is not helping me to get out of this problem. My money is stucked by Amazon. No one is helping. What happen to Amazon now a days..giving wrost services and support.

  • Anurag_Sud PagalPanda (@Anurag_Sud) reported

    @AmazonHelp @amazonIN It's beyond dissappointing now. Either ur trainings hav fallen below industry stndrds or THIS lvl of service is acceptable for #Amazon. I have been tryin to speak with u for 2 days. Of the 5 ppl i ws connected with, 3 were frm ur US vertical instead bcz of some "Glitch"

  • DeepakS37514472 Deepak Sharma (@DeepakS37514472) reported

    @amazonIN @AltNews @amazon Hello Amazon I ordered a watch amazfit gts 2 mini on 13th Aug but in the product their was technical problem and it not showing exact report related bp and oxygen so I place a retun for that but it was not picked up due to rude behaviour of delivery boy

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