Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 15 |
| Atlanta, GA | 15 |
| Dallas, TX | 13 |
| Seattle, WA | 13 |
| Chicago, IL | 12 |
| Manchester, England | 10 |
| Columbus, OH | 9 |
| Los Angeles, CA | 9 |
| Denver, CO | 8 |
| London, England | 8 |
| San Jose, CA | 8 |
| Miami, FL | 7 |
| Edison, NJ | 6 |
| San Francisco, CA | 5 |
| Ashburn, VA | 5 |
| Coatesville, PA | 5 |
| Jacksonville, FL | 5 |
| Tampa, FL | 5 |
| Las Vegas, NV | 4 |
| Indianapolis, IN | 4 |
| Paris, Île-de-France | 4 |
| Philadelphia, PA | 4 |
| Charlotte, NC | 4 |
| Southampton, England | 4 |
| City of London, England | 4 |
| Frankfurt am Main, Hessen | 4 |
| Glasgow, Scotland | 4 |
| San Antonio, TX | 4 |
| St. Louis, MO | 4 |
| Columbia, MO | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Charowsky
(@amycharowsky) reported
I always knew @amazon was an evil corporation but shutting down my account out of nowhere and refusing to refund the two returns I have in progress is literal theft. Hope you feel good about stealing my hard-earned money, Amazon!
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Girl Cole
(@ColeRNx2) reported
I dreamed I was on Amazon just looking for something to buy. At this point, I have a problem
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Clevor Trever
(@smeethino) reported
So I picked up a £60 parking ticket while at shop returning an Amazon parcel for a £30 refund. Am I £30 down, or £90 down? To make it worse it was my wife’s car.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: fdcservers[.]net ISP: Amazon PING: 6.356ms Download: 639.12Mbps Upload: 570.73Mbps
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Sean T. McBeth
(@Sean_McBeth) reported
@matthewmartin In some way, I think Amazon's 2-day shipping exacerbates the problem. It's short enough to make impulse buying possible, but long enough to detach you from the immediate need.
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Sean Gilman
(@TheEndofCinema) reported
@owene73 Oh I'm sure it'll ship here, maybe just not from amazon. I've never had any trouble buying things from the UK. Just thought that was funny.
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UncookedHeart51
(@UncookedHeart51) reported
@AmazonHelp I have had some real Issues with my account and every part of it, like my app, can't log in to my account, can't use my prime, can't use my music, doesn't matter what I try using it on, said my account was hacked and won't let me back in!
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🔴🌶SAKA🌶⚪️
(@thegoonerelite) reported
Amazon news gone down badly lads, quick announce Okonkwo!
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lina⁷ ✜
(@copyofpjm) reported
english songs”, “i want old bangtan”… blah blah blah they literally said like in the amazon music interview that they love what they’re doing rn, they don’t feel pressure and they’re enjoying it so sit down with your stupid takes
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Amazon Help
(@AmazonHelp) reported
@ElanaVital3 Oh no! We certainly don't like to hear [issue]! Without revealing sensitive information over social media, could you tell us which Amazon marketplace (.com, .co.uk, .ca, etc.) your account is associated with? We're here to help! -Justin
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Mona Lisa 🌹 N ★ᴍᴊ #freebritney
(@FreeBritneyBitc) reported
I want to buy some cds from amazon deutsch but I am kinda afraid they may arrive broken etc.😭😭😭 #FreeBritney
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 12.89ms Download: 576.4Mbps Upload: 522.09Mbps
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m
(@hsarnie) reported
@AmazonHelp My issue is that I don’t have a next day delivery option on prime items?
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JavierSando
(@JavierSando) reported
Hey @AmazonHelp, I'm trying to reach customer service via chat, but I'm getting a "Sorry, we couldn't find that page" error. What's going on?
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David / Lux
(@ifyeloveme2) reported
I may lose these pants. My Amazon music payment went through before this pair of jeans has been paid for. If anyone has a 10 it would be great. I woke up with enough to get through the whole day but this put a heavy damper on today's spending narrowing down to like 5 dollars left
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