Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 17
New York City, NY 16
Seattle, WA 14
Dallas, TX 13
Chicago, IL 11
Manchester, England 10
Columbus, OH 9
Denver, CO 9
Los Angeles, CA 9
London, England 9
San Jose, CA 9
Miami, FL 7
Edison, NJ 7
Charlotte, NC 6
Las Vegas, NV 5
Indianapolis, IN 5
Coatesville, PA 5
Jacksonville, FL 5
Ashburn, VA 5
Tampa, FL 5
St. Louis, MO 5
Columbia, MO 5
Lexington Park, MD 5
Paris, Île-de-France 4
Philadelphia, PA 4
Southampton, England 4
City of London, England 4
Frankfurt am Main, Hessen 4
Glasgow, Scotland 4
San Antonio, TX 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • WeAreLWKS LWKS (@WeAreLWKS) reported

    @Calmputing There was an issue with Amazon Web Services yesterday (which we use) that caused failures to sign in. This has since been resolved and normal service resumed.

  • kaitlyn_wise Kaitlyn Wise (@kaitlyn_wise) reported

    So I guess we’re just not gonna talk about Amazon web servers going down yesterday, essentially stopping life in its tracks throughout the entire East coast?

  • w5pda Paul D. Ahkolik (@w5pda) reported

    @T_S_S_5 @ShieldVoC @AmazonHelp There was a massive outage to virtually all services and companies that use AWS for traffic. (Amazon Web Services)

  • SurveSudip09 Sudip Surve (@SurveSudip09) reported

    @AmazonHelp @PMOIndia @jagograhakjago thank you Amazon for not helping me on my issue i am contacting you since last 20 day and your answer please wait for 48 hrs and nothing happened not received refund or product picked up

  • Prafulla98 Prafulla Raichurkar (@Prafulla98) reported

    Ordered OnePlus handset for my dad's birthday from Amazon and it turned out to be a defective piece and had booting issue I opted for replacement, but then the delivery agent was not picking up the handset because of he needed IMEI code from phone.

  • andyk96 Andy with an A & GBR (@andyk96) reported

    These Amazon Web Service issues are creating some serious #FirstWorldProblems for me. Refresh? Reload? Wait? Is this 2001?

  • sourav_frankie Sourav (@sourav_frankie) reported

    @unofficialanuj @EAFIFAMOBILE Yes but last night we had the problem because of outrage in Amazon web server

  • Jazzteeen Jaz (@Jazzteeen) reported

    @kyriel_vr @USPS Dude I’ve been having problems with my Amazon orders saying they are going to be delivered next day but they they get delayed and they lose my package. This is the 3rd time for me as well @amazon 👀

  • MJArgyros M.J. Argyros (@MJArgyros) reported

    @michaelheister @WSJ Forcing organizations to remain small might go a long way into cutting down on corruption. But that's a slippery slope. How big is too big? Some services need to be huge. Amazon is probably the most efficient retail machine ever devised. But it does operate rather maliciously.

  • CaseyLPayne Casey L Payne (@CaseyLPayne) reported

    @therealcliffyb Amazon has servers down

  • OITatUA UA Office of Information Technology (@OITatUA) reported

    Amazon implemented a mitigation that returned services to an operational status at approximately 6:35pm. Previously reported issues with the Respondus Lockdown Browser dashboard and Panopto should be resolved.

  • YanivC YC (@YanivC) reported

    @SimpliSafe Fun fact ... SimpliSafe systems are able to be activated even though sensors are off and doors are open. Another fun fact, SimpliSafe uses AWS services so when amazon went down yesterday.... so did SimpliSafe

  • OhmSecurities Shane Jones (@OhmSecurities) reported

    @shad0wbits Easy fix. Put your **** behind a redirector and configure that redirector to not accept traffic from Amazon ranges.

  • Orangecityman1 Orangecityman (@Orangecityman1) reported from Santa Ana, California

    @AmazonHelp Thanks not really helpful -- I understand your #outage but package was to be delivered by 10 pm yesterday now being told 2 - 3 days and the package is in my city on a truck If you can explain this I'll continue to pay for prime

  • ahogehope Claus/クラウス @ peak season struggles (@ahogehope) reported

    Hatsune Miku herself singlehandedly took down corporate Amazon for the day just so I could play project sekai instead of doing work

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