Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 48 |
| Seattle, WA | 46 |
| Chicago, IL | 46 |
| New York City, NY | 45 |
| Dallas, TX | 38 |
| Atlanta, GA | 33 |
| London, England | 27 |
| Miami, FL | 26 |
| Phoenix, AZ | 24 |
| Denver, CO | 24 |
| Ashburn, VA | 23 |
| Paris, Île-de-France | 22 |
| San Francisco, CA | 17 |
| Washington, D.C., DC | 17 |
| Houston, TX | 13 |
| San Jose, CA | 12 |
| Berlin, Land Berlin | 12 |
| Minneapolis, MN | 12 |
| Las Vegas, NV | 11 |
| Toronto, ON | 11 |
| Indianapolis, IN | 11 |
| Charlotte, NC | 10 |
| Kansas City, MO | 10 |
| Jacksonville, FL | 9 |
| Duluth, GA | 8 |
| St. Louis, MO | 8 |
| Pittsburgh, PA | 8 |
| Montréal, QC | 8 |
| Oklahoma City, OK | 8 |
| Lyon, Auvergne-Rhône-Alpes | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Julie F Bacchini
(@NeptuneMoon) reported
@duanebrown @Realicity Every purchase I have made in the past 3 weeks that was not Amazon has been delayed in fulfillment, shipping or both. Not saying not to buy from anyone but Amazon, but it is a large issue for many retailers right now & shippers. Item I got on BF not set to arrive til 12/21?!?
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Code and Football
(@FoodNSnellville) reported
Called @amazon. Got a human being. We'll get my package issues resolved, one way or another. Good call. By the way, Google for the Amazon support line. I could not find it on their site.
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Puchku :/
(@Re_chhori) reported
@AmazonHelp I gifted #Nova treamer from Amazon to my senior. I got some other waste or broken items instead of anything similar to that I ordered. It was so embarrassing and insulating. Not at all acceptable. Contacted customer care, they don't care about customer at all.
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Atul Kherde
(@atulkherde) reported
@AmazonHelp This is utterly hopeless. Let's wait until @AmitAgarwal 's team decides to DO something to improve customer experience. There have been several problems with your service lately.
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uju🏌️♂️
(@ujumilita) reported
If you want Amazon prime video login dm It’s not free 👍🏾 and it’s not expensive at all
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KB.
(@eleven27__) reported
AMAZON IS TERRIBLE
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Greg
(@69nich) reported
@business How many people work for minimum wage? Is Amazon paying less than that? Isn't the problem a low minimum wage, not Amazon?
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🌱Kenny Higgs
(@kennyhiggs) reported
@ryanjmac77 @robthehoople74 @NivagYellot Amazon Prime squire.... welcome to terrible sound/picture sync
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ً
(@v4sual) reported
@wuvumane and this one customer came in with gift cards and i called a csr down bc we need the csr next to us when we do gift cards and the lady said she wanted 140 on her amazon gift card then she said no 130 so i did it and she had put her card in way earlier so as soon as i hit pay
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Matthew Eshleman
(@EshlemanMatthew) reported
@amazon Been a prime customer for many, many years. I've now had two orders in the past two weeks get mysteriously cancelled and marked "undeliverable", something I have never seen before. These are your mistakes. Why not just fix the mistake and get the order to the customer?
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evil_rabbid
(@evil_rabbid) reported
@_Salvige_ @NintendoAmerica You know you can get replacement sticks on Amazon real cheap, and there easy to fix. I've repaired them myself and I'm not the best with fixing stuff either.
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BJ
(@azzabazazz) reported
@avaxoshi @DastardlyDaniel If you need a validator to stake to... NodeID-2eraCsE3WijaEnkcFX77hbK494TneHXkY It’s built on IBM’s servers in Dallas so Amazon or Google’s cloud going down won’t endanger the node getting slashed + it’s maintained by one of Avalanche’s earliest grant recipients.
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Jules Birzele
(@BirzeleJulia) reported
@UberEats worst customer service ever. Completely ignoring the issue with copy paste replies. I understand that thanks to COVID you’re in an almost monopoly but there’s other companies like Amazon that still manage to give excellent customer service!
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Mahesh gounchigar
(@mahi07gk) reported
@espressoinvest @amazon Due to technical glitch I could not exit my position today. I lost money, who will bear the cost. It's not a good platform for trading. Espresso team took 45 mins to resolve the issue.
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Luke Welham
(@LukeWelham3) reported
@AmazonHelp @daryl_aka_pilko We had an error code for password then “ sorry we are having problems” pasted from 20 th to after half time