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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Troyes, ACAL 1
Paris, Île-de-France 11
Dover, OH 1
Middletown, PA 1
Coral Springs, FL 1
Patchogue, NY 1
Irving, TX 1
Lakeville, MN 3
Zürich, ZH 2
Cali, Valle del Cauca 1
Strasbourg, ACAL 2
Canberra, ACT 1
Caen, Normandy 1
Uzès, Occitanie 1
North Richland Hills, TX 1
Allentown, PA 1
Boston, MA 4
Manchester, England 4
Sutton Coldfield, England 1
Hamburg, HH 2
Prince Frederick, MD 1
Los Angeles, CA 9
Arras, Hauts-de-France 1
Orlando, FL 4
Canton, MI 1
Silsbee, TX 1
Bamberg, Bavaria 1
Township of Evan, KS 22
San Jose, CA 4
Département de l'Hérault, Occitanie 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidMartinrt
    David Martin (@DavidMartinrt) reported

    @bavedikian @BestBuy @FedEx That’s terrible. Thanks for sharing. I have been down on Best Buy for a while. Apparently they don’t care about a long term customer relationships. Amazon and Walmart replace or refund the item with no questions asked.

  • BaalKhilya
    NagendraB (@BaalKhilya) reported

    @AmazonHelp I have already sent a DM, please read my message. Why should I reschedule return, when it is a problem at your end. Please sort out at your end. Basic problem is that you have disabled chat / call, thereby leaving customers in lurch.

  • DownToCryptoTA
    DownToCryptoTA (@DownToCryptoTA) reported

    I entered a long position on $AMZN here, but I want to be clear that this is a very aggressive entry. The indicator conditions are not particularly strong at the moment, and the setup is far from ideal. Because of that, I'm treating this as a higher-risk trade than I normally would. If the trade works, great. But if I get stopped out, I'm not going to force another entry immediately. Instead, I'll be watching the area around 238 to 237 very closely. That zone lines up with a mean reversion level on the weekly timeframe and is a location where I would be much more interested in seeing how price reacts. My preference would be to see Amazon trade down into that area, find support, and show signs that buyers are stepping back in. If we get that reaction, it could provide a much more attractive risk-to-reward opportunity for a long position than what is available right now. For the time being, I'm giving this current long a chance to work, but I'm fully aware that the technical conditions are not ideal. If price proves me wrong, I'll step aside and wait patiently for a potentially better setup lower down.

  • thegrisswold
    griswold (@thegrisswold) reported

    @MasterTainment Its quite simple make a movie that gets the general audiences interest and they will come. This has been proven for decades even before covid. The bigger issue is why did Amazon pump $200 mil into this and instead a lower budget.

  • KeeVeeGames
    MusNik (@KeeVeeGames) reported

    @AmazonHelp I tried to login to my account after a long time, and it asked for the password reset. For some reason, the procedure was unsuccessful, and the only option it suggests is to call customer support. I did, and the agent said there's no account registered on my email. ??

  • shane_barker
    Shane Barker (@shane_barker) reported

    @jsphshi The best Amazon operators prepare for risk before problems actually appear @jsphshi

  • jerr_rrej
    Jerr (@jerr_rrej) reported

    @DroptopDawn Had an issue with amazon. Delayed for now

  • chevycassar
    Chevy Cassar | Milk Road 🥛 (@chevycassar) reported

    I'm not an analyst, but I work with some heavy hitters across the AI & crypto space... And I need to talk about what they've just pulled off. (Save this.) Over the past few months, our PRO team has been on fire - with 5 calls sitting over +100% returns, and another 10 pushing gains of +20-90%. I need to be somewhat neutral here and cover trades from both our AI and crypto analysts, otherwise they'll beat me with a stick - and I can't go through that. (Not again.) So let's look at two trades from each sector - starting with Nebius $NBIS. This is the AI cloud company that almost nobody had heard of a few months ago... But earlier in the year - while everyone was watching Amazon and Google - our PRO team spotted Nebius landing billions in deals with Microsoft, Meta, and Nvidia (who even took a stake in the company)... They bought in → sent out a trade alert → the stock moved 177%. Micron $MU, on the other hand, was almost the opposite kind of bet - boring, even. Every AI system on earth runs on memory chips, and Micron is the last big maker still standing in the US. While demand for its chips went vertical, the market kept pricing it like a sleepy commodity stock. ... until it didn't. That one moved 168%. Moving over to crypto, we have Hyperliquid $HYPE... They recently flipped a switch that turned the billions of dollars sitting on its platform into real revenue for the people holding the token. Our PRO team was in well before that became the thing everyone was posting about. (That position moved 120%.) And finally: Galaxy $GLXY - maybe my favorite of the four, because it's two trends in one ticker. It holds a big stack of crypto on its books and runs trading and lending desks for major institutions. On top of that, it's turning an old bitcoin mining site into an AI data center, with a billion dollars a year in rent already signed. It's the slow burn of the group so far, but it still managed to move 34% while the majority of crypto assets have bled. And those are just the four I chose to talk about. The same team also called: - SK Square +146% - Infineon $IFNNY +113% - Bloom Energy $BE +108% - Credo $CRDO +93% - Applied Optoelectronics $AAOI +83% If you've never heard of half those names, that's kind of the point. This is what the Milk Road PRO team does. They're paid to stare at AI and crypto all day, find the names before the crowd does, and back them with their own money. Unfortunately, by the time most of these assets show up in your feed, the chart has likely already run (and the easy part is over)... Good news is: You don't need to know our analysts personally, or pay thousands of dollars to look over their shoulder. You can see every position they're holding right now, and the exact thinking behind each one, for a single dollar. The link to start a 7-day $1 trial is in the first comment below. 👇

  • Pixii_ai
    Pixii (@Pixii_ai) reported

    Amazon sellers: Prime Day is in exactly 15 days (June 23-26). Fix these 5 profit leaks: -Lock inventory (stockouts kill rank) -Set coupons (no badge = no clicks) -Swap weak images (bad creative tanks CVR) -Cut keyword stuffing (spam doesn't sell) -Check mobile A+ (where 80% buy)

  • AzeezulKhan
    Azeezul Khan (@AzeezulKhan) reported

    @AmazonHelp Need assistance recovering my Amazon account. The phone number and email associated with my account is no longer active, so I can't receive OTPs to sign in. Please help me regain access.

  • FrazerKinsley
    Frazer Kinsley (@FrazerKinsley) reported

    @GordMagill Few reasons why brokers have “trust issues” - Grocery warehouses fine the vendor $550 for missed appointments. - Amazon will remove our access to scheduling if OTD falls below a certain level, regardless of reason - Most customers drive the need for tracking, not brokers Aversion to tracking apps in 2026 is a red flag. Aversion to certain broker practices beyond tracking is not a red flag. Theres a difference.

  • sunrahahnatu
    ~Ravi 🦭 (@sunrahahnatu) reported

    And let alone the issue of not even receiving replacement and the prices fluctuating, it's a mental torture atp, ****** make things better @amazon

  • DevDacian
    Dacian (@DevDacian) reported

    Encountered an interesting bug likely costing @amazon millions per year. Ordered 2 items from Amazon, originally both would be shipped together. But Item A arrived first then Item B was shipped separately but damaged in transit & never delivered. Got notification that Item B would be re-delivered, then another that it couldn't be re-delivered & I'd be refunded. But as part of the re-delivery Amazon sent me another Item A - I got 2x Item A for the cost of 1x Item A since Item B was refunded. If I had ordered more items, their process would have likely sent me duplicates of everything else as well. At their scale I imagine this bug is costing them millions every year but it is such a nice edge-case that is hard to track/fix and at their scale what is a few mil anyway?

  • 9Ocean_vnt
    VineetV (@9Ocean_vnt) reported

    @AmazonHelp @amazonIN Please see that I have now waited enough for this refund including your last message to wait for two more days as you put it on priority. All that time is now done with. Please Issue Refund ASAP

  • AshutoshAyare
    Ayare Ashutosh (@AshutoshAyare) reported

    @AmazonHelp @amazonIN @amazon Dear Jessvica, plz try to understand I'm tired of escalating my delayed delivery issues to Customer services, despite being a prime member, I'm facing these issues regularly. Kindly take strict actions against your delivery for pincode 400037, Mumbai.

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