Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 14 |
| Dartmouth, NS | 1 |
| Brisbane, QLD | 2 |
| Chandler, AZ | 1 |
| Phoenix, AZ | 8 |
| Holland, OH | 1 |
| Jibert, Braşov | 1 |
| Ashburn, VA | 10 |
| New York City, NY | 22 |
| Secaucus, NJ | 1 |
| Denver, CO | 10 |
| Miami, FL | 8 |
| Boston, MA | 6 |
| Lucknow, UP | 1 |
| Atlanta, GA | 9 |
| Bengaluru, KA | 1 |
| Rancho de los Guardados, QUE | 1 |
| Dallas, TX | 14 |
| Bucharest, Bucureşti | 1 |
| Paris, Île-de-France | 8 |
| Caerphilly, Wales | 1 |
| Mauriac, Auvergne-Rhône-Alpes | 1 |
| Crystal Springs, FL | 1 |
| Baltimore, MD | 2 |
| Appleton, WI | 1 |
| Midland, MI | 1 |
| Salzburg, Salzburg | 1 |
| Calgary, AB | 2 |
| Gueugnon, Bourgogne-Franche-Comté | 1 |
| Marana, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjay Meena (@SanjayMeen11719) reported@AmazonHelp When I am doing click on DM option it's not allowing me to direct message kindly solve my issue or refund back my money...
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Aaron Coates (@aaroncoates) reported@ValueAddedRS @ryancohen Don’t worry. If eBay doesn’t sell, Cohen will build the competitor that takes them down. He’s getting free exposure making his case for why eBay should fail. Users and staff are listening. The best ones will stay if eBay sells. They will leave for what Cohen builds if not. Last time he built an online platform, he needed human coders. And still beat Amazon. He’s already got the plan. But he’s honorable enough to give eBay a chance to save themselves and their shareholders.
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Tommi Pedruzzi (@TommiPedruzzi) reportedEvergreen content is the closest thing to a perpetual income machine. An evergreen book on Amazon: • Never expires • Needs no algorithm • Sells while you sleep Pick a timeless problem. Solve it in a book.
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prajwal (@prajwalxe) reported@AmazonHelp Give me some alternate option to connect to u... It's showing error again and again...I want my money back
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Dr James Anderson (@DrJamesAndersn) reported@AmazonHelp Kindly issue the refund or a police complaint will be filed
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Alyssa D (@AlyssaD1776) reported@Type07Safety I think I should be able to walk down the street and grab a firearmout of whatever vending machine I want or have Amazon ship it right to my door
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amit gaur (@amitgaur2003) reported@AmazonHelp I am not chatting with anyone and telling my issue again and again its highly insulting you solve it or leave it
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MD (@ManipadmaD) reported@AmazonHelp @amazonIN firestick remote bought and replaced. But in both silence button not working. Please advise.
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Oliver Jia (オリバー・ジア) (@OliverJia1014) reportedOne of biggest problems with Gen AI is the extreme Dunning-Kruger effect it gives to very mediocre people who have no idea what creativity is. AI slop books are flooding Amazon and further diluting the quality of everything. No, running a prompt doesn’t make you a writer.
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UinHurricane (@UinHurricane) reportedA smart home rarely belongs solely to the owner Amazon hired thousands of contractors to listen to recordings from Echo devices in people’s living rooms. Amazon never asked for permission. Ring shared video recordings of doorbell calls with the police 11 times in a single year without a warrant or notifying the owner. Starting in March 2025, Amazon will, by default, send every word spoken to the Alexa voice assistant to the cloud and store that information there permanently. Your Samsung TV tracks what you watch. The Roomba robot scans every corner of the room. A smart thermostat knows when you leave the house. And every company wants you to pay for this. In the U.S., Alexa+ costs $19.99 a month, Ring Protect Plus costs $20, and Google Nest Aware Plus costs $20 a month. People pay monthly to be spied on. Problems often arise. In 2022, Insteon simply shut down without warning. Lights, switches, thermostats—everything stopped working and became useless.
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Khaidi No. 7697 (@Allu_Bhai_) reportedIRCTC normal server .. Amazon gadu AWS lo host chestadu auto scaling chesi ..
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Jennie (@SFWsalesgirl) reported@AmazonHelp This is a Kindle Direct Publishing issue, not Amazon support
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Abhishek Grover (@Abhishek_grover) reported@AmazonHelp violation of Amazon's terms and conditions of use. Therefore, you cannot purchase any physical product from Amazon, however, are free to purchase, any and all digital content (such as, Amazon prime, Music, E-book) through this account. In case of any queries regarding this issue
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Langed Everything (@LangedEver99362) reported.@AmazonHelp Order number 405-5629711-4678713 was scheduled to be picked up today but hasn't been picked up yet. This has been a consistent issue with Amazon where pickups never happen on time. I will not be renewing my prime membership after this.
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YundleCo (@Yundleco) reported@AmazonHelp when I click the link Go to Two-Step Verification Account Recovery. it asks me to sign in and requires phone verification how do I stop it doing that?