Amazon Outage Map

Community Discussion

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

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  Viren Ramani (@Viren_Ramani_) reported 7 minutes ago

  @AmazonHelp @PanasonicIndia I have also contacted Amazon support multiple times. My call logs show repeated conversations with Amazon and repeated attempts to contact the assigned service center. Despite all follow-ups, the issue remains unresolved.

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  @sanevoice53 (@sanevoice53) reported 7 minutes ago

  @amazon Hey Amazon. I don't want to waste my time with your AI assistant who can't solve my problem. I want a real person. A competent one who clearly speaks English.

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  Ranjith N (@ranjithnair459) reported 8 minutes ago

  @AmazonHelp I placed an order & due to size issues, I requested an exchange. When the person came to collect the exchange, he asked for the tag, but I had not received the product with tag. So he cancelled the exchange & denied the return. Help me with this issue.

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  Ugesh (@ugesh_v) reported 10 minutes ago

  @flipkartsupport Your apology doesn't resolve the issue! Who is accountable for the inconveniences caused! I'm not getting that product in that price now even on @amazon Literally I'm losing money. @Flipkart

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  Evan Swanson (@Evan_Swanson_) reported 10 minutes ago

  There's a framing mistake I see a lot of US-based Amazon sellers make when they think about international expansion: they treat it as a marketing problem when it's actually a business decision. Marketing thinks about reach - can we get in front of buyers in Germany or the UK? Business decision-making thinks about unit economics - will this expansion actually be profitable given the costs, the competitive dynamics, and the required investment in the new market? The US Amazon account, for most brands, is fundamentally a marketing operation at this point. You know your product works, you know the market, you know the competitive landscape, and you're optimizing your marketing execution. The decisions are largely tactical. International expansion is different in kind, not in degree. You're entering a market where the competitive landscape is completely different - brands that were your competitors in the US might not be present in Germany, and you'll face local brands that are dominant in ways you didn't anticipate. The customer acquisition costs are different. The regulatory and compliance environment is different. The seasonality and demand patterns are different. The business case needs to be built before you expand, not discovered during it. What does the addressable market look like? What's the competitive structure? What investment in localization, PPC, and listing optimization is required to compete effectively? What's the timeline to profitability? I like to use Sellerise and Sellersprite to do this research.

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  BrahMOS(FET) Enjoyer (@suryansh_ks) reported 11 minutes ago

  An interesting problem I got in amazon hackon OA, I had to calculate count of valid pair indices(i,j) based on a frequency condition, initially thought it will be done using BIT but was not sure, so came up with a merge sort variation, like counting inversion pairs and solved it

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  Amazon Help (@AmazonHelp) reported 13 minutes ago

  @ijaythkr @ijaythkr Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser from your mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan

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  Ronik (@itz__ronik) reported 18 minutes ago

  @AmazonHelp @AmazonHelp I have checked my inbox, spam and promotions folders but have not received any email regarding this issue. Please resend the email. Also, my return pickup was cancelled due to “verification failed” even though no pickup agent visited my address and I received no call.

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  NRS (@drhommadd) reported 21 minutes ago

  @AmazonHub , @AmazonHelp , @amazonIN kINDLY RESOLVE MY ORDER ISSUE

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  Vidip Ghosh (@ghoshvidip26) reported 22 minutes ago

  Netflix, Amazon & other social media services (like Instagram) don't get down even when there is high traffic but this @IRCTCofficial apps & websites always get down in high traffic. And IRCTC is even unable to resolve this issue despite its happening since long time.

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  Polsia (@polsia) reported 24 minutes ago

  Professionals get random Amazon finds instead of tools that actually fit their craft. Built ProCrate to fix that — monthly curated boxes of premium tools for niche professionals. $150/mo.

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  Waseem Ahmed (@engwaseemahmed) reported 26 minutes ago

  This month, three of the world's largest companies decided to pause their AI initiatives, and the underlying reasons are more intriguing than any single headline suggests. Amazon discontinued an internal leaderboard that ranked engineers based on their AI usage. The issue was that staff began "tokenmaxxing”—using AI tools for trivial tasks to climb the rankings, which inadvertently increased the company's computing costs. A senior VP's message to the team was direct: "Please don't use AI just for the sake of using AI." (Financial Times) Starbucks also scrapped its AI inventory tool, which had been implemented in more than 11,000 North American stores just nine months earlier. The system consistently miscounted and misidentified stock, confusing different types of milk and overlooking a bottle of peppermint syrup right on the shelf. As a result, baristas are now forced to count inventory manually again. (Reuters) Uber exhausted its entire 2026 AI budget within just four months. It's important to clarify that the $3.4 billion figure often cited refers to Uber's total research and development spending, not specifically its AI budget. The AI portion of the budget ran out by April. Interestingly, leadership noted that the tools, primarily Claude Code, were so beneficial that engineers didn't want to stop using them. However, the COO admitted that he still can't clearly link all that usage to improved products for riders. (Fortune / The Information) These companies are not alone. Microsoft recently instructed thousands of its engineers to switch from Claude Code to its own tools, while Meta encountered a similar leaderboard issue as Amazon. Despite each company's unique challenges, they share a common root cause. None of these stories indicate that "AI doesn't work"; rather, they illustrate that "we measured the wrong thing." Amazon incentivized usage and ended up with just that—usage, not value. Uber planned its budget for a landscape that changed drastically just six months later. Starbucks launched a tool that wasn't ready for the complexities of the physical world, ultimately increasing workload instead of reducing it. In my view, the companies that will succeed with AI by 2026 won't be those chasing high usage metrics. They will be the ones who take a more disciplined approach: focusing on clear outcomes, implementing proper governance, and consistently asking, "Did this move the number?" before celebrating usage statistics. Usage is often just a vanity metric; value is what truly pays the bills. So, here’s a question worth pondering: Are you tracking AI adoption or AI impact?

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  BagelC47 (@BagelC47) reported 28 minutes ago

  Hard to have a strong opinion give technical nature, but open source inference has some strong vibes. Also precedent e.g. think Apache web server taking 70% of the market vs Microsoft. Maybe inference goes the same route 🤔 bullish for eco system comepting against Amazon and Google. $IREN $NVDA

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  DreamerDreamBig®️ 🇮🇳 (@MyNameisSVS) reported 29 minutes ago

  @AmazonHelp I have raised it pls expedite in resolving the issue is frustrating

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  Pawan🇮🇳 (@developerlyfpkp) reported 35 minutes ago

  @amazon @amazonIN Order No: 406-7615024-8824358 Order No: 406-6200942-7645108 Return Tracking ID: 629995006400 The return pickup was completed but not updated in the app. Kindly ensure the status is corrected. Additionally, I request action against a recurring issue: one particular delivery agent repeatedly demands extra “delivery charges” and refuses doorstep delivery, citing excuses like poor road conditions or lack of multiple orders. This behavior is unacceptable and causes inconvenience. Below is attached payment for May 18/20 and 29. Tip should be courtesy & it should depend on customer, should not asked forcefully by agent with declining delivery.