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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, AL 1
Paris, Île-de-France 10
Kansas City, MO 3
Cadillac, MI 1
Atlanta, GA 10
Township of Evan, KS 23
Manchester, England 3
Riverside, CA 2
Ashland, PA 1
Lockport, NY 1
Gustavo Adolfo Madero, CDMX 1
Bengaluru, KA 2
Cluses, Auvergne-Rhône-Alpes 1
San Miguel de Allende, GUA 1
Ashburn, VA 7
Rochester, England 1
Montigny-le-Bretonneux, Île-de-France 1
Tucson, AZ 1
Seattle, WA 9
Houston, TX 11
Málaga, Andalusia 1
San Luis Potosí, SLP 1
Hagenbach, ACAL 1
Roby, TX 1
Winter Garden, FL 1
Greer, SC 2
Manchester, NH 1
Everett, WA 1
Griselles, Centre 1
Wellington, FL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • tmaiaroto
    Tom Maiaroto (@tmaiaroto) reported

    @BaronDestructo Hey @amazon fix this. Make it right.

  • GivenCollective
    The Given (@GivenCollective) reported

    @TechCentral Only think holding Amazon back now is their poor product offering and terrible customer service...

  • kapilsuvarna
    Kapil Suvarna (@kapilsuvarna) reported

    @AmazonHelp @amazonIN Req to resolve this issue - "Packages not received" . Status - "Packages delivered to resident" I am the resident. Packages not received. Sending details via DM

  • luv4indiaaa
    Love for India (@luv4indiaaa) reported

    @AmazonHelp Indhu ji... What do u think diffrent product you sent to me with diffrent weight and saying this ,is this really satisfying for customer like you can do same with 1L bottle too ... How rediculous is this ...show this to your seniour and solve the issue

  • jayminrk
    Jaymin Kotecha (@jayminrk) reported

    Prime 1 day delivery order has already taken 4 days and not yet delivered. Each of your customer agent drops out in middle of chat.. i had to chat with atleast 20 agents (most of them dropping between the chat) and explain things all over again. Got 5-6 calls from bangalore delivery hubstation asking the same stupid 10 questions. Either a skill, intent or product issues.. How on earth are you planning to be most customer centric company? @amazon @amazonIN

  • ichitheewitch
    ⤷ blaquecss ꩜ desscaras is black, dawg (@ichitheewitch) reported

    @LeahCsMovies usually i would agree but this time amazon actively made it difficult for people to see this in theaters - rarely had accessible showings, wasn’t at all released overseas despite demand they made this a problem

  • SonOfAWookiee
    Matt 🇦🇺🏳️‍🌈 (@SonOfAWookiee) reported

    @BaronDestructo Well, this just sucks. Terrible decision @PrimeVideo @amazon

  • marcelo_jj
    Marcelo Machado (@marcelo_jj) reported

    @Variety "Oh no, we would get SO MANY PEOPLE watching this ! That's terrible, cancel it !" Yes, @SCShipyards , Amazon is run by idiots.

  • JoshOrtho
    OrthoJosh (@JoshOrtho) reported

    @sarahdactyl123 My wife is from London can confirm.. She couldn’t even order a kitchen knife from amazon without it being a crazy problem.

  • MikeUntitled
    Mike (@MikeUntitled) reported

    @CG12_Locks No, the dont. There isnt such thing as essentially having a monopoly. Now if they use their postion to shut down the following then yes; gog, ubisoft store, ea store, xbox store,amazon, gg, g2a, humble bundle, ps store, epic store, green man gaming, prevented physical sales at target, walmart, gamestop.

  • _narendra88
    Narendra Singh Shekhawat (@_narendra88) reported

    @amazonIN @Adda247_ @adda247live purchased test subscription of adda247 from amazon. They provided coupon code but coupon code showing doesn’t exist on adda247. Both are not resolving problem and very rude behaviour by customer support executive

  • mikeyhamer
    Mike Hamer (@mikeyhamer) reported

    @AmazonHelp Please Help this is a common sense problem. I just need a replacement tip I bought an Amazon Renewed Samsung S10 Lite Tablet with a S Pen included. All set up and fine but the S Pen is missing the tip. All i need is a tip but you want me to return the whole product.

  • FlBirder
    Al-E-Gator (@FlBirder) reported

    @Tami3621 You know. That incident... really happened to a client of mine from Amazon. Obviously, the names were changed, but the event really happened. A tree fell on her car with the loose snow rolling down the hill...

  • shane_barker
    Shane Barker (@shane_barker) reported

    If Amazon is grinding you down and you've been telling yourself you just need to toughen up. Ask a different question. Maybe the business model is wrong for the person. Not the person wrong for the business model.

  • tvobsessed30
    Charlotte (@tvobsessed30) reported

    @KCCerise Amazon prices change all the time i doubt it wont go down again between now and April. Every time i’ve ever preordered anything I’ve had an email from them charging price on release due to guarantee. It also hasn’t had an announcement so will likely sell elsewhere.

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