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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Swaffham, England 1
Owings Mills, MD 1
Vénissieux, Auvergne-Rhône-Alpes 1
Bowling Green, KY 1
Mercer County, NJ 1
Pembroke Dock, Wales 1
Acapulco de Juárez, GRO 1
Cumbernauld, Scotland 3
Malakoff, Île-de-France 1
Martigues, Provence-Alpes-Côte d'Azur 1
City of London, England 2
Donostia / San Sebastián, Basque Country 1
Paris, Île-de-France 15
Troyes, ACAL 2
Hastings, England 1
Fareham, England 1
Isles of Scilly, England 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Purley, England 1
Township of Evan, KS 13
Hammersmith, England 2
Halle (Saale), Saxony-Anhalt 1
North Port, FL 1
Miami, FL 4
Filer, ID 1
Belvidere, IL 1
Templeuve, Hauts-de-France 1
Minneapolis, MN 2
Apex, NC 1
Milwaukee, WI 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Debjyotisame
    Debjyotisame (@Debjyotisame) reported

    @AmazonHelp Link not working again

  • mrpapageorg1o
    Nick Papageorgio (@mrpapageorg1o) reported

    @rootslashbin Oh yes, using my disposable income to bet on a game instead of going to the bar or buying dumb **** on Amazon is really terrible. 🙄

  • lavelle_Hub
    Lavelle launchHub| KDP service 📚📖📘 (@lavelle_Hub) reported

    @HazelSi21355568 You’re right, keyword tweaks alone don’t move much if there are deeper structural issues. When I run audits, keywords are just one layer. I also look at things like indexing behaviour, crawlability signals, category placement conflicts, and how the book is internally “reading” to Amazon’s system (not just what’s visible on the surface). A lot of visibility problems actually come from misalignment between metadata, category depth, how Amazon is interpreting the content, which is why I don’t treat it as a quick keyword fix. Curious though 🤔, when you say internal links, are you referring more to external site structure, or how you’re mapping discoverability signals back to Amazon indexing?

  • Itzbarnesy
    Barnesy🇺🇸🇺🇲 (@Itzbarnesy) reported

    @JeremyVineOn5 Sound like Starmer after Axel rakabunda with Amazon selling knives. The people are the problem pretty simple. Use some critical thinking

  • MaziEzike_Nedu
    Mazi okwuoma (@MaziEzike_Nedu) reported

    @Dexerto An Amazon driver with $3 million in the bank? The side hustle went way too far. Additionally, Cheating on exams became a multimillion dollar business. The university system is broken.

  • exasperatedNI
    Exasperated of Ulster (@exasperatedNI) reported

    John. You seem very confident that everyone wants to consume BBC content. Therefore you’ll be standing squarely behind the move to a monthly voluntary subscription for the BBC? We already have to login to iplayer and the bbc website. Most people have smart tv’s so it won’t be an issue for them to login to the BBC app to consume your content. You know. Just how Netflix, Disney+, Amazon, Paramount etc work. Yes?

  • AvikMai29926378
    Avik Maity (@AvikMai29926378) reported

    @amazonIN @amazon Your delivery person is so unprofessional that he didn't even contacted me and marked my delivery as On Hold. I have been facing this late delivery issue since a quite a long time. Even after multiple complaints there is no improvement.

  • NaeemAslam23
    Naeem Aslam (@NaeemAslam23) reported

    🚨 🇺🇸 AMAZON DROPS OPENAI FILM AS $50B AI DEAL OVERRIDES HOLLYWOOD RISK Amazon MGM dropped “Artificial,” Luca Guadagnino’s nearly finished film about Sam Altman’s 2023 OpenAI firing and return. The move follows Amazon’s $50bn solana:PreweJYECqtQwBtpxHL171nL2K6umo692gTm7Q3rpgF partnership, while the $40m project is now being shopped elsewhere. The issue is brand conflict. Big Tech wants AI profits, not studio releases that anger strategic partners. $AMZN stays tied to cloud and AI infrastructure upside. Media credibility takes pressure when business alliances shape what gets released.

  • DavidHannaman
    David Hannaman (@DavidHannaman) reported

    @RightScopee No, not at all. Because even though I down own a Tesla, or pay for a Starlink subscription, or even a X subscription, I think the products he produces are amazing. I buy a lot from Amazon, and even though I don’t care for the man I’m happy Bezos built the company.

  • Duan_TheD
    Duan (@Duan_TheD) reported

    @AmazonHelp Yet again your chat closed an active chat, which means I have to reexplain myself yet again... Also, thanks for your 1% "compensation" for YOUR error, and ill-advise on an over $2000 order...

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @RiazNoddy Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

  • BigBerbatov
    Big Berba 🇵🇱 (@BigBerbatov) reported

    Ruben Amorim turning down Amazon Prime Video’s All or Nothing documentary last season is starting to make a lot more sense now… 😭Man really said “no thanks” because he didn’t want to end up looking like the worst coach to ever manage Manchester United in an All or Nothing documentary 💀

  • FaizMohideenAK
    Faiz Mohideen AK (@FaizMohideenAK) reported

    @AmazonHelp Terrible experience. Two of my recent orders were cancelled by the delivery boy. He did not even reach the location, just makes on call and then cancels the order. This is the persons number.+918825943514

  • hchetnani
    haresh chetnani (@hchetnani) reported

    @OracuraSupport your AI Cust care executive is of no help. I have a serious issue re OC200 bought from Amazon on 11/6. Nobody seems to be respond. Have sent a mail top. Pl note it is expensive piece of equipment lying idle

  • pourjour
    Hard Iron (@pourjour) reported

    @AmazonHelp thanks for the reply, how would that resolve the problem ?

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