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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bohain-en-Vermandois, Hauts-de-France 1
Paris, Île-de-France 15
Owosso, MI 1
Washington, PA 1
Reynosa, TAM 1
Marquette, MI 2
Boston, MA 1
Bordeaux, Nouvelle-Aquitaine 1
Gonesse, Île-de-France 1
Mexico City, CDMX 2
Newnan, GA 2
Perpignan, Occitanie 1
Vigo, Galicia 1
Federal Way, WA 1
Winter Garden, FL 1
Loomis, CA 1
Petaluma, CA 1
Hartford, CT 1
Ashburn, VA 2
North Las Vegas, NV 1
Saint-André-de-Corcy, Auvergne-Rhône-Alpes 1
Lyon, Auvergne-Rhône-Alpes 2
Camden, NY 1
Detroit, MI 1
Plattsburgh, NY 1
Prairieville, LA 1
Manaus, AM 1
Cergy, Île-de-France 1
Welver, NRW 1
Edison, NJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • CosmicKarma__
    ⊹.˚✧⋆❀ Chun-Li ♡⋆ ✫⊹。☪︎ (@CosmicKarma__) reported

    half of the U-Haul trucks you see on the road are actually amazon delivery drivers because DSP subcontractors are too cheap to fix the amazon vans

  • ezekielrudick
    Ezekiel J. Rudick (@ezekielrudick) reported

    Generic growth agencies will tell you to double down on your Amazon ad spend to reclaim visibility. All you are doing is paying a massive platform tax to sit on a digital shelf next to a $12 knockoff. That is the definition of shelf decoration.

  • RaghavendraKam5
    Raghavendra Kamath (@RaghavendraKam5) reported

    @AmazonHelp My only ask is for Amazon Karnataka to call me address the privacy and safety issue.

  • krunalbuilds
    KrunalSinh Sisodia (@krunalbuilds) reported

    Interviewed a Senior Backend Engineer today. Knew Redis, caching, microservices, system design — all of it. Then I asked: "You have 10 cache servers. You add an 11th. Suddenly 70% of your cache is invalid. Every request is hitting the database. Your site is slow. Users are complaining. You didn't change the cache data. You just added one server. Why did this happen — and how do you design a cache cluster that can grow without this problem?" Silence. Your turn: 10 cache servers → 11 cache servers ✅ 70% cache invalidated ❌ DB getting hammered ❌ Nothing else changed ❌ What caused this — and what's the fix? 👇 (This pattern is used by Discord, Amazon, and every company running large cache clusters)

  • KapilSharma0022
    Kapil Sharma (@KapilSharma0022) reported

    @AmazonHelp @amazonpay Thank you so much for checking in! ​Since the due date has already passed and the bill is settled by other means, please feel free to take all the time in the world to resolve your glitch. As for me, I’m done using Amazon Pay permanently. Thanks 🙏🏻

  • ShopiatorOps
    Santosh - Google Ads for Ecom (@ShopiatorOps) reported

    @growthzacks We disagree on the instrument. Your fix is a blunt 50% cut read through organic CTR, a ratio that mechanically improves the moment your ad disappears, whether demand was preserved or donated to Amazon. The actual fix? segment PMax, exclude brand, kill the display/video filler, feed-only where it belongs, then geo holdout with combined paid+organic conversions against a control. That finds the waste without torching the incremental spend along with it. Surgery, not amputation.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @dhodlanandini Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

  • LinkTechnlogies
    Link Technologies (@LinkTechnlogies) reported

    Amazon started building a massive AI data center in Gilroy, California, using 45-year-old zoning rules that avoided a new community vote. Some residents only learned the project was moving forward after the public comment period had already closed. Amazon says the site went through the required approval process and public notices. Critics say the bigger issue is that a project this large advanced without meaningful awareness from much of the community.

  • LoochyTV
    Loochy (@LoochyTV) reported

    @dougdagnabbit Pull ups. If you suck at them like I did 6 months ago start with the assisted bands they sell on Amazon and get your form down. Slowly but surely add unassisted pull ups into the mix. Even if you have to do ONE at a time to hit 10-15 reps. Work your way to 2 at once, then 3, ect.

  • HomeShieldiOS
    Home Shield (@HomeShieldiOS) reported

    Surprise repair bills stressing you out? 😩 Home Shield's smart reminders and easy Amazon links keep maintenance organized, saving time & money before issues hit. 🏠 #HomeCare #SmartHome

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @iliketowin_ We're sorry to hear that you're having so many delivery issues, and we'd like to help! So we can best assist, please clarify which Amazon marketplace your account is associated with (.com, .uk etc.)? Please don't provide any personal information until we can provide next steps. -Gayle

  • equalitystreet6
    Equality Street (@equalitystreet6) reported

    @andyburnham Shut up you silly prick. Anything any shop sells can be bought off Amazon. They are the problem.

  • THEDAB_SPORTS
    THE DAB SPORTS SHOW (@THEDAB_SPORTS) reported

    @ScottJenningsKY A couple of notes worth considering: it took Amazon nearly 10 years to become net profitable. Bezos kept asking investors for more money when Amazon was struggling to turn a profit. Issue WNBA leadership...when a leadership change is made, most of these issues will go away

  • ScottBramley1
    Scott Bramley (@ScottBramley1) reported

    @andyburnham Betting shops aren’t killing our high streets — they’re there because people use them. Amazon, online shopping and retail parks changed our towns. Stop wasting taxpayers’ money trying to engineer high streets and focus on real issues like illegal immigration.

  • alex7frey
    Alex Frey (@alex7frey) reported

    High Capex is typically bad. But coupled with high margins and durable returns it can be good as it builds a moat (TSMC, Amazon, raolroads). However with low margins and low returns it can lead to a terrible business (airlines, mine).

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