Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 14
Atlanta, GA 13
Chicago, IL 12
Seattle, WA 12
Los Angeles, CA 10
Columbus, OH 8
London, England 7
New York City, NY 7
San Francisco, CA 6
Denver, CO 6
San Jose, CA 6
Manchester, England 6
Madrid, Comunidad de Madrid 5
Jacksonville, FL 5
Las Vegas, NV 5
Ashburn, VA 5
Coatesville, PA 5
Sydney, NSW 4
Indianapolis, IN 4
Phoenix, AZ 4
Frankfurt am Main, Hessen 4
Southampton, England 4
Tampa, FL 4
Brisbane, QLD 3
Charlotte, NC 3
Miami, FL 3
Madison, WI 3
Cincinnati, OH 3
Warren, MI 3
Birmingham, AL 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • BenofB BenofBiloxi (@BenofB) reported

    @dionneflinn @QondiNtini You can get restaurant quality mixes on Amazon and the straws and everything. Problem is making the tapioca bubbles is a PITA. Gotta boil them then chill them and they don’t keep. Freezing is ehhhh.

  • Brusimm Brusimm.com (@Brusimm) reported

    This is crazy... I'm tracking the daily price of a product on #Amazon, over the last 25 days, the price has ranged from $17 to $40 and back down. WTF?

  • me_brady Maryellen Brady 💗📚🇺🇦 (@me_brady) reported

    @CamieElias Oh, that is a better idea. You would think Amazon would fix it. I know they were doing it with series books, which, is so obvious. Return #1, buy the next book & return, etc.

  • Navel_Colt NavelColt (@Navel_Colt) reported

    @HelpingHorse @IDWPublishing I opted for physical, at least for the first issue, but I might go digital now. I'll have to see about where I'm able to get digital from. If it means supporting Amazon instead of a comic shop, I'll do physical.

  • angelsheryl2022 Sheryl (@angelsheryl2022) reported

    But the error was never rectified I kept calling they asked me to send emails which I did,I contacted Social media without investigating they cancelled the pending order.@AmazonHelp @amazonIN @AmitAgarwal

  • briansbergin Brian S²D² (@briansbergin) reported

    @AmazonHelp This isn’t your problem other than you don’t review submitted apps for stability & reliability.

  • SumitKu88850137 Sumit Kumar (@SumitKu88850137) reported

    @AmazonHelp @sutanutapol Amazon pay service is not available in my techno Spark 2020 go device which Android go version but really want to use it... please help me to find out the problem???

  • _madFrog Sid Sarasvati (@_madFrog) reported

    I have worked with many Amazon managers. The Amazon leadership principles can be boiled down to a simple tenet: How much **** can you take?

  • abhijai404 abhijai (@abhijai404) reported

    @AmazonHelp Jitesh - I have already mentioned my concern, either you can't comprehend the issue or acting dumb. Any ways you are proving ur inability to help resolve issue. pls don't respond back as both me and your team lead are seeking your empathy and willingness to help.

  • TanejaSmriti smriti taneja (@TanejaSmriti) reported

    @amazonIN hi, my order was dated 22 April Shreya creation..rec wrong product, after replacement same issue..n than request for refund, 249 rs only, Shreya ne cheque dia.3rd may I request to amazon as cheque cancel kro n pay direct in my account..4th may cheque cancel n (part 2)

  • akkitheaviator Akki (@akkitheaviator) reported

    @AmazonHelp This link is not working

  • CheckerScissors Doug Schwartz (Author) (@CheckerScissors) reported

    @HonestPassion13 Put the Amazon down and step away.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @Jiz4JaNicE We're very sorry to learn about the issue with the delivery of your order. We're happy to help you in any way possible. Can you let us know which marketplace this relates to? Is it Amazon (.co.uk, .com, .in etc.)? -Hassan

  • KiaraGallop Gallop Around The Globe (@KiaraGallop) reported

    @AmazonHelp Thanks for replying. I basically just copied and pasted the link generated for me in the affiliate centre. The preview worked ok. I ended up having to remove some of the code at the start so that it began with "//amazon.co.uk" but only discovered that through trial and error!

  • Aileh_byoul_ irfan khan (@Aileh_byoul_) reported

    @AmazonHelp my return request was canceled 5 times now i returned the correct item before 3 days but i don't get refund till now @jagograhakjago @ConsumerReports please help me in this issue Order id -407-2742521-5700354

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