Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 15
Chicago, IL 14
Dallas, TX 13
Atlanta, GA 13
New York City, NY 12
London, England 11
Denver, CO 11
Ashburn, VA 10
Phoenix, AZ 8
Seattle, WA 7
San Jose, CA 7
Columbus, OH 7
Charlotte, NC 6
San Francisco, CA 6
Indianapolis, IN 5
Frankfurt am Main, Hessen 5
Madrid, Comunidad de Madrid 5
Boston, MA 4
Kansas City, MO 4
Montréal, QC 4
Manchester, England 4
Jacksonville, FL 4
Cincinnati, OH 4
Las Vegas, NV 4
Miami, FL 3
Minneapolis, MN 3
Sydney, NSW 3
Poplar, England 3
Washington, D.C., DC 3
City of London, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • BaryonSenjuSage SenjutsuSage (@BaryonSenjuSage) reported

    @epyonvii Netflix does it, Sony does it, Amazon does it, Disney sure as **** does it, HBO does it. There is so much precedent for this being allowed that it will go down in history as one of the most brilliant business moves in tech history.

  • ChihuahuaLinda ChihuahuaLinda (@ChihuahuaLinda) reported

    @RockyMountViews I have given positive and negative reviews on Amazon with no problem. I can tell you that Vera Bradley absolutely will not allow you to pan any product!

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @MziScaryMonster We're sorry for the issue you're experiencing. Just to clarify, which Amazon marketplace (.com, .co, uk, .ca, etc.) is your account associated with? -Rochelle

  • FfejMoshpit Jeff Thompson (@FfejMoshpit) reported

    I order a Visa gift card from @amazon as a gift for someone, and all she got a was sealed, but empty, Amazon envelope at Christmas. Now Amazon won’t issue a refund, saying someone used the card. Seems like an easy inside job, right? Is this happening to anyone else?

  • brandymford Brandy M Ford (@brandymford) reported

    @amazon, please stop your drivers from lying about where they are delivering your customers packages! Some of us are very sick + depend on being able to order what we need online. I had to hunt down my package that was NOT where it was stated as delivered 😡 #ToSickForThis

  • GLHancock G. L. Hancock, MS Ψ (@GLHancock) reported

    Oh, @AmazonHelp - is Alexa for the PC broken, or did I miss an update. Mine won't even send feedback, and Alexa keeps giving me a weather report for a different station than the one I ask for. Other parts of the app work O.K.

  • sportinjuryandy Andrew Nicholettos (@sportinjuryandy) reported

    @AmazonHelp Absolutely terrible service amazon. Once again, another delivery that has been sent to the wrong address. That’s >5 in one week!!

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 12.34ms Download: 621.08Mbps Upload: 684.77Mbps

  • jesshutch Jess (@jesshutch) reported

    @AmazonHelp I’m ok the tweet doesn’t have any sensitive data on it. But thanks. No it’s just a constant two factor authentication issue I run into. Both on my iPhone 13 pro with iOS 15.3 and my iMac 27” with an older build of safari. It just won’t accept the two factor.

  • LDee97541397 L Dee (@LDee97541397) reported

    @tehdee Amazon almost down 25 percent you think another 15 percent ? 40 percent drop

  • henrybemis13 Henry Bemis (@henrybemis13) reported

    True that retail theft is not victimless. It can hurt employees of these stores if they have to shut down (they’re already facing a lot of competition from Amazon)

  • jmartinezisgood J (@jmartinezisgood) reported

    RIPPED NET Infrastructure problems arrive like weird clouds of peculation. It is common place to suffer such realities but it’s never justifiable. Just like it is impossible to rationalize the burning of the Amazon. #poetry

  • IronMang2000 IronMang (@IronMang2000) reported

    @8BitPatty Tijuana definitely has problems and I know they showed the shacks near the Amazon warehouse but that's like Skid Row, and the areas near the junk yards near Wilmington & Sun Valley. My mom's neighborhood is cleaner than my neighborhood. Progressive LA keeps progressing...

  • MsVaSiCampbell Ms Campbell (@MsVaSiCampbell) reported

    Confession!!! When I call @amazon with an issue and a Jamaican 🇯🇲 rep comes online, I immediately get calm. I can’t ever get mad when it’s one of my own helping me.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 7.314ms Download: 627.32Mbps Upload: 698.8Mbps

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