Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 16 |
| Pontault-Combault, Île-de-France | 1 |
| Cognac, Nouvelle-Aquitaine | 1 |
| Chhindwāra, MP | 1 |
| Pittsburgh, PA | 2 |
| Manchester, England | 5 |
| Panama City Beach, FL | 2 |
| Kalgoorlie, WA | 1 |
| Newark, NJ | 4 |
| Greenfield, OH | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 3 |
| Saint-Rémy-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Gaillac, Occitanie | 1 |
| Bagneux, Île-de-France | 1 |
| Rahway, NJ | 1 |
| Saint-Ouen-l’Aumône, Île-de-France | 1 |
| Le Vaudoué, Île-de-France | 1 |
| Moreuil, Hauts-de-France | 1 |
| Dole, Bourgogne-Franche-Comté | 1 |
| Villepreux, Île-de-France | 1 |
| Reims, ACAL | 1 |
| Fenton, MI | 1 |
| Atlanta, GA | 7 |
| Madrid, Madrid | 3 |
| Medina, NY | 1 |
| London, England | 4 |
| Xalapa de Enríquez, VER | 3 |
| Mexico City, CDMX | 1 |
| Poplar, England | 1 |
| Letchworth Garden City, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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渡辺 芽 (@chewRadical) reported@katieneesonfit @TheCryptoSquire The comparison breaks down because Amazon faced zero existential regulatory risk; Ripple's fighting for the right to exist in most markets while simultaneously proving use cases. Hard to scale remittances when you're defending your operating license.
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Pooja (@poojaofficial5) reported@_Aa_rav_ Amazon should solve their problem. This happened to me once when I ordered shoes from Amazon.
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Irena Blažević (@blazevicirena) reportedFable 5 @claudeai is back as of July 1, and the postmortem @AnthropicAI published is worth a read for anyone building safety-critical systems. The interesting part isn't the redeployment — it's the classifier work. The reported bypass didn't expose unique capabilities; every model they tested, including much weaker ones, could reproduce the same exploit demonstration. The actual issue was a borderline case in Fable 5's safety margin, where the classifier is deliberately tuned to block requests that are "probably benign but have some small chance of being harmful." That tradeoff — accepting more false positives to catch true positives — is a design decision every AI engineer building guardrails has to make somewhere in their stack, just usually with far lower stakes. What stands out more is the proposed jailbreak severity framework, built with Amazon, Microsoft, and Google: capability gain, breadth, ease of weaponization, discoverability. It's basically CVSS for jailbreaks. If it gets adopted industry-wide, it changes how we triage and communicate model risk — right now there's no shared vocabulary for "how bad is this jailbreak," and that's a real gap.
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Kris Mahan (@kkmah) reported@WTOP Amazon Alexa says she does not support WTOP. Please have your engineer see what the problem is & fixed it. WTOP is supported on Amazon Alexa! Thank you. #WTOPPleaseRead
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CapexAndChill (@CapexAndChill) reportedAmazon's grocery footprint is still treated as a fragmented, slow-moving retail experiment. Amazon has already generated more than $150B in gross grocery sales in 2025, officially making it the second-largest grocer in the United States. Perishable grocery delivery is now scaled to 2.3K U.S. cities, where fresh food items accounted for 9 out of the top 10 most ordered items where available. This completely changes the high-frequency purchasing habits of the Prime ecosystem. $AMZN
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Nerd Lord (@anime_rick) reported@JackmoveJohnny I have ordered movies and physical games from Amazon never have these kind of issues
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Lucas AI (@AiwithLucas_) reported1. Amazon Photos unlimited, full-resolution storage. Not compressed. Not watered down. Every photo you take, backed up at original quality. Google Photos charges $2.99/month for 200GB. iCloud charges $9.99/month for 2TB. Prime gives you unlimited. Forever. With auto-backup from your phone. Most Prime members have never opened the app. That alone is worth $100+ a year.
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lost_grrl (@lost_grrl) reported@egalbraith_ @AndyRileyish @amazon I had an issue with Door Dash and got nothing from the text or phone customer service. I reached out via Twitter and got my issue resolved.
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kittyhawk 🇺🇸🇮🇱 (@FredOakland) reported@EYakoby @JeffBezos You need to own this, fire everyone involved and start again or burn the place down. I, like everyone else in this county use & love Prime and Amazon. I have a kindle unlimited, Amazon Music, Amazon video subscriptions and I buy 75% of my household products using subscribe & save (pet supplies, cleaning supplies, non-perishables, grooming, etc). I can buy these items elsewhere (Costco now delivers) and I will if my buying from Amazon supports this rag. UN-*******-acceptable.
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PapaRingo (@Bigpapi_810) reported@AmazonHelp @amazonnews I've already done this with the pastels I got today and the cd drive I received a week ago I had to fix it myself. I want to order other things but Im scared to due to delivers that are damaged
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イアン (@WearingBowties) reported@THEC64_RGL Is it still possible to preorder the A1200? I see a lot of the links are down and I cannot find it on Amazon. Just wanted to check! Thanks in advance!
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St Michael (@Snt_Mikael) reported@_Hazardous_Wolf Currently working at a recycling center for mildly upper class city. All we do is unload stuff from people’s cars, sort, and dump it. The biggest of these things cardboard boxes and nothing on earth could make me more spiteful of the upper middle class than their ability to by the most useless **** without care. One guy asks that since he bought a new tv if he can throw the old one away. I’ve been trying to sell my old tv for any price for a year now. In two days two blackstone grill boxes were recycled. I’m not an AnCap but this is just ******* disgusting to see. You find boxes for high end liquors, electric guitar packaging, Amazon branded crap. It’s actually volunteer work for community service hours but man, nothing has made me grow more distain for cops, poor, and rich people than throwing away the boxes to their high end ****. (Cops part is in there cause a guy came by to throw away two full trash bags of Yuengling Lager. Alcoholics just aren’t an issue I guess.)
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FunhouseWraith (@Funhouse_Wraith) reported@m__pisarski I rarely get digital. RE9 for example I had no choice but to get it digitally because nowhere near me had any copies and Amazon was all over the place with it being in stock but months before getting it and just issues. I still plan on getting it physical when I can.
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🎖️Prachi (@prachi_capricon) reported@AmazonHelp Isn't your team supposed to follow up? This anyhow would be my last order with you guys . Your service levels have gone down the drain
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Girati Boo🎮🇺🇸🇮🇪🇷🇺🌈 (@Giratiboo) reportedWell this next few weeks will be interesting if any of the things we ordered actually make it to the house. fedex, ups, amazon and usps have alll screwed up at times in delivering to us. issues from deliving to a neighbor to just getting lost in the system have all happened.