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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 10
São Bernardo do Campo, SP 1
Brigham City, UT 1
Seattle, WA 14
Dartmouth, NS 1
Brisbane, QLD 2
Chandler, AZ 1
Phoenix, AZ 8
Holland, OH 1
Jibert, Braşov 1
Ashburn, VA 10
New York City, NY 22
Secaucus, NJ 1
Denver, CO 9
Miami, FL 8
Boston, MA 6
Lucknow, UP 1
Bengaluru, KA 1
Rancho de los Guardados, QUE 1
Dallas, TX 14
Bucharest, Bucureşti 1
Paris, Île-de-France 8
Caerphilly, Wales 1
Mauriac, Auvergne-Rhône-Alpes 1
Crystal Springs, FL 1
Baltimore, MD 2
Appleton, WI 1
Midland, MI 1
Salzburg, Salzburg 1
Calgary, AB 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • ATalking_Fish
    FishSammich (@ATalking_Fish) reported

    @sshtex68 @end3of6days9 Amazon controls most of their own shipping now l, some things still go through USPS and it’s the contracted Amazon drivers that slow your shipping. If they don’t show up that morning…

  • vishal77093373
    Stream4u (@vishal77093373) reported

    @AmazonHelp @AmazonHelp No one is seriously addressing my issue. I am repeatedly being redirected to the same support process again and again without any proper resolution. I request you to please stop redirecting me repeatedly and provide a serious update or final resolution on priority.

  • Pare57277Hitesh
    hitesh sharma (@Pare57277Hitesh) reported

    @jagograhakjago Still no response from @AmazonIN despite multiple emails, calls, and complaints. Wrong return pickup, refund pending, and now account access issue too. I still have the original item and order details. Please resolve this urgently. #Amazon #AmazonIndia #Customer

  • tenet_research
    TENET RESEARCH (@tenet_research) reported

    U.S. FTC: LETTER ON TAKE IT DOWN ACT WAS SENT TO COMPANIES INCLUDING AMAZON, ALPHABET, APPLE

  • brandooonndd
    Brandon (@brandooonndd) reported

    @DiscussingFilm Season 4 hasn't even dropped yet and they already greenlit 5. That's Amazon saying this thing is not slowing down anytime soon

  • TheTranscript_
    The Transcript (@TheTranscript_) reported

    $UPS CEO: "Last year, we launched the most extensive U.S. network reconfiguration in our company history by targeting a 50% reduction in the volume we deliver for Amazon by June of 2026. With roughly 2 months to go, we are comfortably in the home stretch of this initiative. Our actions are moving us toward a more profitable U.S. small package business with the back half of 2026 expected to be the inflection point..t the end of the first quarter, Amazon made up 8.8% of our total revenue. That's down from the fact it was north of 13%, not very long ago.#

  • sunnysingh1811
    sunny singh (@sunnysingh1811) reported

    @AmazonHelp @AmazonHelp I already connected with your support team and also attached screenshots, but the problem is still the same. no proper resolution. Now this situation is becoming very frustrating for me. Please provide an actual update instead of redirecting me again and again.

  • Logeshsavithri
    Reluctant Product Manager (@Logeshsavithri) reported

    @AmazonHelp Getting this error when I click on the link: “We're sorry. The Web address you entered is not a functioning page on our site.”

  • AnshulGarg1986
    Anshul Garg (@AnshulGarg1986) reported

    @ganeshsonawane It was known two years back that amazon will not back down. QC is not game of network effect it is pure play captial game. Network of not made by buyers but seller. QC never had seller network effect because darks are of there own. It is more difficult to build commision based model than Dark stoes based model. The reason Amazon, Flipkart and Meesho still don't have any competitor Dark store are digital kirana.

  • Gauravk32123221
    Gaurav (@Gauravk32123221) reported

    @AmazonHelp Shame on @amazon still no resolution of problem like how can a delivery guy mark a order as delivered and on calling telling a customer to complaint I will not come. If this issue is not resolved in 24 hrs will make sure to sue amazon in Consumer court

  • H_V_Chandegara
    harshit chandegara (@H_V_Chandegara) reported

    @AmazonHelp @AmazonKSA @mcgovsa_care I have not received any updates on the issue.

  • bdonnach
    brentduncanphd (@bdonnach) reported

    @end3of6days9 Amazon problems usually boil down to third party vendors and shippers. When ordering, check for “sold and shipped by Amazon.” In the rare instances where we have a problem, Amazon fixes it immediately, even to the point of refunding purchases from bad bad vendors. Best customer service ever. For streamers, Amazon Prime comes with Prime Video. Total cost about $140 a year versus about $275 for an ad free Netflix subscription.

  • arnoldrimmer
    arnoldrimmer (@arnoldrimmer) reported

    @end3of6days9 Try UPS in my Area they almost cant deliver correctly and picking up is not working at all same and thanks to FedEX i lost 90€ because they deliverd a Ebay packach to the correct Zip code than thery are out Paypal did not help me Amazon and DHL work great her in Germany

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @feralgorlypop Thanks for reaching out to us. While we can't know the exact reason for your device, if your browser keeps prompting for 2-step verification despite checking "Don't ask again," the issue is usually caused by cookies being blocked, cleared, or restricted. Unfortunately this isn't something Amazon is causing. We apologize for the inconvenience. -Emily

  • CHItrader
    CHItrader (@CHItrader) reported

    $AMZN $AAPL $GOOG $GOOGL U.S. FTC: LETTER ON TAKE IT DOWN ACT WAS SENT TO COMPANIES INCLUDING AMAZON, ALPHABET, APPLE

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