Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 14 |
| Atlanta, GA | 13 |
| Chicago, IL | 12 |
| Seattle, WA | 12 |
| Los Angeles, CA | 10 |
| Columbus, OH | 8 |
| London, England | 7 |
| New York City, NY | 7 |
| San Francisco, CA | 6 |
| Denver, CO | 6 |
| San Jose, CA | 6 |
| Manchester, England | 6 |
| Madrid, Comunidad de Madrid | 5 |
| Jacksonville, FL | 5 |
| Las Vegas, NV | 5 |
| Ashburn, VA | 5 |
| Coatesville, PA | 5 |
| Sydney, NSW | 4 |
| Indianapolis, IN | 4 |
| Phoenix, AZ | 4 |
| Frankfurt am Main, Hessen | 4 |
| Southampton, England | 4 |
| Tampa, FL | 4 |
| Brisbane, QLD | 3 |
| Charlotte, NC | 3 |
| Miami, FL | 3 |
| Madison, WI | 3 |
| Cincinnati, OH | 3 |
| Warren, MI | 3 |
| Birmingham, AL | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Hogan
(@MikeHulkHogan) reported
@AmazonHelp Why is the sound so loud? Three different TVs and soundbars in this house and all have the same problem—must turn it up loud to hear voices, then BAM with the loud music and stuff. Only have this problem with Prime. Why do you hate my ears?
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Karan Soni
(@Karan_Soni0419) reported
Dear @AmazonHelp, I have received wrong product, twice, for ORDER # 408-4963414-2841967 even after returning it once. Please check with the seller if the product is available with him and resolve issue ASAP. Also kindly take action against these sellers for sending wrong product.
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paris
(@goIdenchxrry) reported
@AmazonHelp my problem isn’t even on here kys
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bellaisola
(@bellaisola1) reported
@SocialLindsay @FrakerMonica @JulianCastro I just used the main Amazon website, searched for bottled water, and chose a few different things to have delivered. Mind you, these won't arrive until next week. But I already had ordered from Target for delivery tomorrow, so that's not an issue for us.
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Scarbir Audio
(@ScarbirAudio) reported
@SennheiserUSA Hi, I’m using the CX-400 BT with my iPhone, with the latest earbuds update installed. To my surprise, regular video apps like Amazon Prime aren’t in lipsync now. I’ve never seen this on earphones before. Will there be an update for this problem?
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paris
(@goIdenchxrry) reported
@amazon hope every warehouse burns down
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TC
(@Nano_Orale) reported
@adityakalra lmao, it's @amazon that has no problem treating their employees like they are cattle. Is this really surprising?
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Aniket V Kolambkar
(@AayVeeKay) reported
@AmazonHelp There is already an issue open with you guys on this with no progress. @amazonIN
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Cosmonaut
(@guspecina) reported
@AmazonHelp @Rex23Spino Hey, just dropping by to say I have the same issue with my Prime in Roku. Thing is, I already removed the channel and now I can't even log back in... 😞😡
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BigCNuggit
(@BigCNuggit) reported
The problem is that if it times out while on a paused video, it will refresh the page and lose your play progress. By going to home manually, it saves the entire window. This should be addressed, Amazon.
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Michael Sarles
(@MASizMore) reported
@amazon I know there is weather and other issues, but I place frequent orders and it has been months since they have been on time and your customer service is frustrating. Are you trying to become Walmart?
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 7.207ms Download: 171.33Mbps Upload: 589.49Mbps
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Kudsii
(@iialkudsi) reported
@amazon over priced.. should go to 2,350$, yet if policy is still bullish that would go 3,900$ before it go down
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Deepesh Shah
(@Deepeshtweets) reported
@AmazonHelp An order which has not been delivered, but your system states it has been delivered. The issue was communicated to Customer Care and asked us to wait till 16th Feb to be resolved. I have proof the delivery agent has not delivered but not one wants to help
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~ Swt Azn Qt ~
(@Swt_Azn_Qt) reported
Doubt the courier would risk carrying an obvious bulky pair of scissors on them or in their car to get caught by anyone and a razor knife isn't able to cut through the flimsy sealed top edge towards all the way down the back of the 'Amazon' padded plastic envelope either way = 🤥