Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 49
Chicago, IL 46
Seattle, WA 46
New York City, NY 46
Atlanta, GA 32
Dallas, TX 30
London, England 28
Miami, FL 27
Phoenix, AZ 25
Denver, CO 23
Paris, Île-de-France 22
Ashburn, VA 22
Washington, D.C., DC 17
San Francisco, CA 16
San Jose, CA 12
Indianapolis, IN 12
Toronto, ON 12
Las Vegas, NV 12
Houston, TX 12
Berlin, Land Berlin 12
Minneapolis, MN 11
Jacksonville, FL 10
Charlotte, NC 10
Kansas City, MO 10
St. Louis, MO 9
Boston, MA 8
Duluth, GA 8
Montréal, QC 8
Oklahoma City, OK 8
Philadelphia, PA 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • GraysenMack ↑ ↑ ↓ ↓ ← → ← → B A (@GraysenMack) reported

    Hey @Twitch Let me click a box that sets my Amazon Prime to autosub to the same channel every month. An issue I often find is if I go to a channel I prime sub to on the day it expires I lose my permissions but also can't renew the same day. Its super dumb.

  • SirCyanid3 Cosmic Narcissist (@SirCyanid3) reported

    @selfdeclaredgod @IGN That's not even an appropriate comparison. Amazon created this problem by making gold rewards skimpy. It was through their own lack of foresite that players have figured out how to make more gold. Amazon is the problem here, the players shouldn't be punished. Not for this.

  • SOMNATHGSH81 Somnath ghosh (@SOMNATHGSH81) reported

    @AmazfitGlobal Well I was looking forward for Amazefit GTR 3 but after seeing the reviews in Amazon specially the watch not working after few months and the customer support, I’m really very sceptical to go with the latest product of yours.. @AmazfitIndia

  • avaiya_darshan Darshan Avaiya 🇮🇳 (@avaiya_darshan) reported

    @valuecart_india I have placed an order of NIBOSI watch from amazon (valuecart private limited )on 7 Dec 2020. In the watch small needle is working but large needle is not working. So, I want to claim the warranty. Please let me know how to proceed.

  • NAVEENPRAKASHS1 NAVEEN PRAKASH.S (@NAVEENPRAKASHS1) reported

    @AmazonHelp Thanks to Amazon...Your Support team immediately resolve my issue. So I'm really happy now from your responsible and quick service. Once again thank you @AmazonHelp @amazonIN

  • RohiteshRohit Rohit ... Jai Hind 🇮🇳 (@RohiteshRohit) reported

    @amazonIN @AmazonHelp hi Amazon, your customer service is not able to solve my issue it's mental harashment can you plese help me ?

  • shan_sen_gupta Shantanu Sengupta (@shan_sen_gupta) reported

    @airtelindia have been having an issue since 25th Sep...multiple calls, emails have resulted in no resolution..I was given amazon prime membership as part of my broadband subscription but it was not active on Amazon side though it is showing as active on airtel ..need urgent help

  • pankajgupta022 Pankaj Gupta (@pankajgupta022) reported

    @AmazonHelp But I've not selected different address during order then how this get picked automatically? Looks like Something is off on your website hence different address is getting picked and this need to check and fix.

  • adi_singad Aditya Singh (@adi_singad) reported

    @AmazonHelp Which team ? Please help me with the email. Customer Support teams couldn’t resolve the issue, called them today morning as well. All they are asking me to wait. I don’t understand why the order hasn’t been shipped yet.

  • Mihir_Mehta01 Mihir Mehta (@Mihir_Mehta01) reported

    @AmazonHelp A typical standard reply. Somehow I had expected this! Passing the buck and avoiding responsible is what your service industry is known for. And guess who suffes? The Customer!! Rather the helping you "forward" the problem to the other!!

  • manishbose60 MANISH BOSE (@manishbose60) reported

    In this context, I would like to add that I have already raised the issue with Amazon and they have clarified that there is no problem from there end. They directed me to contact you for a resolution.

  • kevinjo24052277 kevinjohnson (@kevinjo24052277) reported

    @MartyChargin Too early to make a final conclusion. If google/Facebook/amazon all have misses on their earning reports(esp revenues from advertisments) then it’s not $snap problem. The market’s expectations are too high

  • RohitCh82296005 Rohit (@RohitCh82296005) reported

    @AmazonHelp I have tried already to many times but no one helping me to out of this. I want only call from your senior management team to discuss this further. @ajassy Requesting you to please support on this issue. Thanks!

  • LolaOkies Lola (@LolaOkies) reported

    @shub971099 @amazonIN @amazon I was facing same issues when I contacted hackerslord03 on Instagram he help me recover my suspended account contact him via WhatsApp +1 (520) 359‑0189

  • ANUBHAV7691 Anubhav (@ANUBHAV7691) reported

    @amazon it seems you exchange policy for phones transaction is giving some issues. It is not deducting exchanged price from new phone's amount, instead adding 100 rs pickup charges. Please check, unable to buy a phone.

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