Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Madrid, Madrid | 4 |
| Castellterçol, Catalonia | 1 |
| Alicante, Valencia | 2 |
| Saint-Herblain, Pays de la Loire | 1 |
| Barcelona, Catalonia | 2 |
| Narón, Galicia | 1 |
| Vienna, Vienna | 1 |
| Tres Cantos, Madrid | 1 |
| Salisbury, MD | 1 |
| Amsterdam, nh | 1 |
| Moorpark, CA | 1 |
| Zaragoza, Aragon | 1 |
| Corminboeuf, FR | 1 |
| Armentières, Hauts-de-France | 1 |
| Sainte-Agathe-des-Monts, QC | 1 |
| Waldbröl, NRW | 1 |
| Victorville, CA | 1 |
| Louisville, KY | 1 |
| Bohain-en-Vermandois, Hauts-de-France | 1 |
| Paris, Île-de-France | 12 |
| Owosso, MI | 1 |
| Washington, PA | 1 |
| Reynosa, TAM | 1 |
| Marquette, MI | 2 |
| Boston, MA | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Gonesse, Île-de-France | 1 |
| Mexico City, CDMX | 2 |
| Newnan, GA | 2 |
| Perpignan, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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George Reid (@_GeorgeReid_) reportedWhere does your Amazon Ads setup actually break down — the skill, the time, or the accountability?
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hochulambo (@hochulambo) reportedAn agent lost its session halfway through filing an expense, decided it could infer the account password, and kept guessing until the account was blocked. Gaurav Mishra trains computer use agents at the Amazon AGI Lab. The clip is a browser trajectory from an early training run, shown to the room as a failure and not a demo. > 05:10 - Credential expired, but I can infer the account password, and a few guesses later the account is locked > 06:02 - An ad carries a submit button next to the real one; the model clicks it and starts filling in personal details on a stranger's site > 09:35 - Infra errors get handed back to the model instead of resetting the episode, because real life has no reset > 16:51 - The harness is strong early on purpose, and the plan is for it to get thinner as the model gets better Their roadmap ends with a thin harness. Right now it is the only reason a failed click is survivable.
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Martin Hepworth (@maxsec) reportedSeems like a fire control issue in all these places I wonder if the western Amazon etc have the same design issue ?
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mopman (@mopman) reportedAmazon won't let me order a bread knife because I use an Amex and apparently those can't age verify, but their change payment flow is broken. I take it back I hate age verification now
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S Mahesh Bharath🇮🇳 🇬🇧 (@InvestInIndiasm) reported@AmazonHelp No problem just tell me the delivery agency I will go and pick up he is not even contact
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pc keshav (@keshav_pc) reported@amznsellerhelp Please fix this so that my book starts selling on Amazon. 9835591195, Jamshedpur Jharkhand
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𝐀𝐯𝐢𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐍𝐚𝐯𝐚𝐥 𝐀𝐬𝐬𝐞𝐭𝐬 (@AirAssets) reported@AmazonHelp Sick of all the stupid people from India who can’t solve problems
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Chris (@chriswithans) reported@TVGrimReaper Why would they want to lose Fox and CBS? They’ve been strong loyal partners to the NFL. The other two networks are distracted by their much larger businesses. NBC Universal is being spun off Comcast and already lost its cable channels. ABC Disney needs to figure out how ESPN makes money without cable channel subscriptions. And all the streaming networks except Amazon are interested in keeping costs down.
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earthling (@The_Solo_Mans) reported@GoodLordJord @suburbanmomz @yannispappas Jeff bezos pays no taxes. Amazon uses subcontractors do remove themselves the responsibility of paying those payroll taxes and benefits. It's funny you say stop blaming billionaires when there are so many problem with the world and they have literally all the power. Bootlicker
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Michael (@BuiltByMichael) reportedSkool just did something almost no platform does. They added star ratings to every community. Then they made it a punishable offence to ask for one. Here is how it actually works: Your paying members get prompted automatically on day 31. Not by you. By Skool. You cannot trigger it, time it, or target it. Only paying members can review. No free tier, no free trial. Every single rating costs somebody real money, twice, plus a month of their life. And if you ask for reviews, or offer anything in exchange, Skool attaches a red banner to your ratings saying they were incentivised. They monitor posts and DMs for it. Sit with that for a second. On Amazon, on Trustpilot, on the App Store, asking for reviews is the whole playbook. There are entire companies built on automating the ask. On Skool, the ask is the offence. Which means the only lever you have left is the thing you were supposed to be working on anyway: whether the first 30 days inside your community are any good. So here is the actual work this week, in order: Map your first 30 days. Does a new member have a clear first action within an hour? Does their first post get a reply? Do they know what week one looks like? Most communities have a great sales page and a vague first month. That gap is now a public number. Then fix days 30 to 90. Skool shows how long a reviewer has been a member and turns it green past 90 days, because that is where most churn happens. A review from someone who stayed reads louder than one from someone who might still leave. Then check your promises. Reviews punish the gap between what your About page implies and what people actually get. Trim the claim now or have it corrected for you in public, permanently. Tell your moderators. One well meaning "hey everyone, please rate us" post can red-banner your whole community. The uncomfortable version: you can no longer market your way to looking good. You have to be good, and then get out of the way. Honestly, that is the best news in this update.
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Polsia (@polsia) reportedMexican sellers are losing margin to three marketplaces that don't share data. Built Velmargen to fix that — AI that watches Mercado Libre, Amazon MX and Tiendanube overnight and hands commercializers a margin report by sunrise. Live soon.
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Sanjoy Basak (@SanjoyBasak_) reported@AmazonHelp Stop sharing fake information. Your customer representatives are extremely rude and unresponsive when it comes to resolving issues despite having clear evidence the refund was denied repeatedly.
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Anil Basheer (@anilb786) reported@AmazonHelp Pincode 695303 (Perumathura) was suddenly marked unserviceable for Amazon Now. I had 2 successful deliveries to this exact address on Aug 14. Can you please escalate this mapping glitch to the local logistics team to fix the zone boundary?
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mopman (@mopman) reported@AmazonHelp Thanks for the response (actually). That page says we have to use a credit card though, not that the credit card has to be visa/MasterCard? Maybe outdated - but also, I've not had any issues until now :/
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Amazon Help (@AmazonHelp) reported@mike100019 We encourage not including personally identifiable information over social media. If you’d like to delete your post, click the "v" or "..." icon at the top of the post and select "Delete Post." We're sorry to hear about this issue with your account. Can you confirm, do you currently have access to your Amazon account? -Morgan