Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Edison, NJ | 6 |
| Shrewsbury, England | 1 |
| Houston, TX | 7 |
| Manchester, England | 4 |
| Simpsonville, SC | 1 |
| Dallas, TX | 14 |
| New York City, NY | 22 |
| Charlotte, NC | 2 |
| Chicago, IL | 12 |
| Detroit, MI | 3 |
| Washington, D.C., DC | 4 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bremerhaven, Bremen | 1 |
| Dieppe, Normandy | 2 |
| Madrid, Madrid | 2 |
| Bristol, VT | 1 |
| Richmond, TX | 1 |
| London, England | 11 |
| Kūkatpalli, TG | 1 |
| Balneário Camboriú, SC | 1 |
| Atlanta, GA | 9 |
| São Bernardo do Campo, SP | 1 |
| Brigham City, UT | 1 |
| Seattle, WA | 12 |
| Dartmouth, NS | 1 |
| Brisbane, QLD | 2 |
| Chandler, AZ | 1 |
| Phoenix, AZ | 8 |
| Holland, OH | 1 |
| Jibert, Braşov | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Arindam (@iarindam) reported@AmazonHelp Not working private Messages.Please call me
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jeffrey sullins (@Fro081) reported@AmazonHelp need help getting an account that was hacked and password changed. Everything we do to try to fix it says to login. We can’t login cause the email was changed.
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RAVI GOSWAMI (@ravigoswami3271) reported@AmazonHelp @ajassy some delivery boys are not taking their work seriously Customers wait for days and then orders get canceled Appreciate the employees who work honestly and improve the overall system because if problems are not fixed on time it does not take long for any company to godown
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Usman Ahmad (@AIwithUsman) reportedPrompt 8 A-to-Z claim script writer «Draft a professional Amazon A-to-Z Guarantee claim for this situation: [describe issue]. Include the specific policy language Amazon responds to, the correct sequence of steps, and the exact phrases that increase approval rate»
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Steven Martin🖤🤍 (@Stevemcstacy) reported@____FeNny____ @AmazonHelp They don't gonna fix it and leave it use iptv setup on your tv I've purchased last week and last night all streams are much smoother in 4k quality that one is better than my previous one.. Must try he's provid free trial too.@_Adam645
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Rou 🍓 (@Rouwyei_) reportedAmazon customer service is very terrible, people are freaks who do their best not to return the wrong product.
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param_parekh (@ParamParekh) reportedDishtv team called me and told me to delete my account which i did from your app but still showing lite membership is active on amazon dashboard and amazon team said contact dish tv to cancel it. Issue still not resolved and got issue resolved message from dishtv
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LOOSE BOLT ˗ˏˋ⚡︎ˎˊ˗ (@BOBSFAILURES) reported// can someone explain to me how testaments is on disney if amazon has handmaid’s tale… isn’t there a huge copyright issue with two companies using the same characters?? i don’t know how these things work
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Savvy ( ˶ˆ꒳ˆ˵ ) (@MadamSavvy) reported@LutherTheWriter @NobodyHasSpoken @Castbrewcoffee I think this is leading down a hole where people looking to use influencers to sell products that they dont really care to do everything “right”. As i started going through coffee brands on amazon, there quite a few set up like this. And its really got me thinking how nontransparent so many are in the name of a quick buck. I have no issue with selling things, drop ship, whatever idk. I dont care. I dont look down on people i mean. I dont think anyone really cares. But its the potential misleading that annoys me. While im no fan of over regulation, this is food. People should want to be honest especially with all the garbage out there. You dont need laws for that, more people just need to look. Because what other corners are cut if theyre doing this?
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Rizwan Kazi (@RizwanSpeakss) reported@amazonIN I am extremely disappointed with the poor customer service I received from Amazon Despite contacting support multiple. The support team was unhelpful and did not seem interested in solving the issue.I expect better service from Amazon and request immediate solution.
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Anish 🪫 (@AnishP144) reported$EOSE Amazon might be reluctant to deal with EOS as its small company with an unproven product at scale and may not want to take the time in evaluating tech and insurance. They will soon be able to work with Frontier Power USA and they will take care of the complete battery solution from permitting, financing, interconnect, addressing problems, insurance and maintenance etc.
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Bongs&Bongs🇿🇦🇵🇸 (@uBongane_) reported@UnityInSA @SollyMalatsi No one has an issue with EEIP But don't lie and slander us to get it, that's what is fundamentally in contention here With Amazon LEO & China's Space Sail, you will see the state bend over backwards to accommodate them because they are respectful and you'll be upset
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Shah (@shahnawab) reported@amazonIN @AmazonHelp Subject: Legal Complaint Regarding Misleading Medicine Listing, Health Risk, and Denial of Refund/Replacement Dear Amazon Team, I am writing to raise a formal legal and consumer complaint regarding a misleading medicine listing and Amazon India’s refusal to provide refund/replacement despite delivery of a materially different product than the one advertised. Order Details: Order Number: 407-3793280-3209948 Order Date: 12 May 2026 Medicine Ordered: Gibtulio 25 mg (Empagliflozin Tablets 25 mg) The product image displayed on Amazon clearly showed a Germany-manufactured version marketed by Lupin. However, after placing the order, I received a locally manufactured Indian version produced by Lupin instead of the medicine representation shown in the listing. This difference is medically significant and has directly affected my mother’s health. My 78 years old mother has previously tolerated the Germany-manufactured version properly without severe adverse reactions. However, after consuming the locally manufactured Indian version supplied through Amazon, she developed severe fungal infections, hives (urticaria), allergic skin reactions, itching, and significant discomfort. Although the active ingredient (Empagliflozin 25 mg) may appear similar, medicines can still differ substantially due to: • inactive ingredients/excipients • coating materials • coloring agents • fillers and binders • manufacturing standards and formulation differences • dissolution and absorption characteristics Different formulations can affect patients differently, especially sensitive individuals. In my mother’s case, the Germany-manufactured medicine was tolerated, whereas the Indian-manufactured version caused serious allergic-type and fungal reactions. Amazon’s listing therefore became medically misleading because the displayed product image materially influenced the purchasing decision and patient safety considerations. Despite this discrepancy between the advertised and delivered product, Amazon denied return/replacement/refund support. This amounts to: 1. Misrepresentation of product listing 2. Delivery of a materially different medicine than advertised 3. Deficiency in consumer service 4. Unfair trade practice and misleading representation affecting consumer health and safety I therefore demand the following immediately: 1. Full refund OR replacement with the exact Germany-manufactured product shown in the listing 2. Investigation into misleading medicine images and descriptions displayed on Amazon India 3. Written clarification regarding why a different manufacturing source was supplied despite contrary listing representation 4. Assurance that medically sensitive pharmaceutical products are accurately represented to consumers Please treat this as a formal legal consumer complaint. In the event of failure to resolve this matter promptly, I reserve the right to escalate the issue before the Consumer Disputes Redressal Commission, National Consumer Helpline, and other legal authorities under applicable consumer protection laws. Kindly resolve this matter urgently.
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RAVI GOSWAMI (@ravigoswami3271) reportedI have been waiting for my order for 5 days. Even after updating delivery instructions, Amazon cancelled the order due to a delivery issue. I don’t want a refund I want my order delivered. Please resolve this issue. Tracking ID: 369275628495 @amazonIN @AmazonHelp @amazon #amazon
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VincentScott (@VincentSco72192) reportedAmazon E-commerce is such a shambles I was an E-commerce Manager and Analyst for 12 years Seller/supplier/FBA Not only does Amazon price fix but they create artificial scarcity and create longer shipping times Say you have a product that has a manufacturer price increase located in local warehouse You submit to amazon and they auto deny it Then they suppress your listing because someone else may be selling it a few pennies cheaper but further away! So your listing gets suppressed and the competitor gets to sell taking double the time to ship! Sooo screwed up