Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 46
Los Angeles, CA 44
Seattle, WA 44
New York City, NY 40
Dallas, TX 38
Atlanta, GA 33
Miami, FL 23
Denver, CO 22
Phoenix, AZ 22
Ashburn, VA 19
Washington, D.C., DC 18
San Francisco, CA 16
Las Vegas, NV 13
Portland, OR 13
Indianapolis, IN 12
San Jose, CA 12
Toronto, ON 11
Kansas City, MO 11
Minneapolis, MN 11
Jacksonville, FL 10
San Antonio, TX 10
Mexico City, CDMX 9
Oklahoma City, OK 8
Madrid, Comunidad de Madrid 7
Tampa, FL 7
Duluth, GA 7
Philadelphia, PA 7
Albuquerque, NM 7
Marseille, Provence-Alpes-Côte d'Azur 6
Pittsburgh, PA 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • OverThinknArT Linda Patrice Smith (@OverThinknArT) reported

    PEOPLE DOWN HERE THEY CAN CONTACT ME AND PAY ME TOO. NO BUSINESS, NO NOTHING UNTIL WE GET PAID FOR 7 YEARS OF ROYALTIES ON MUSICS/VIDEOS AND MY STATE WILL COLLECT FOR MY BOOKS ON AMAZON. SUPPORT IT OR EXPORT IT!

  • tyrewulf Dave Fullwood 🇬🇧🐺🇵🇹 (@tyrewulf) reported from Wolverhampton, England

    @oaedoel @TechnoGuido With Jeff Bezos standing down, US Amazon employees have been phoning into US News Channels to say they have been told not to come into work after this Friday. Unverified. But begs the question why?, if online shopping is in demand.

  • mmgehlot MM Gehlot (@mmgehlot) reported

    @amazonIN @amazon really you delivery service is very very poor,again and again facing same issue,i have already written many times to you with feedback but I think feedback is formally only,I think you can’t able to provide service, very poor experience

  • geekparagon #Broken Matt Rutland (@geekparagon) reported

    @AmazonHelp If you could possibly clarify your position on items posted overseas to the EU it would help, as this is the crux of the issue.

  • robjamesthereal robjamesthereal (@robjamesthereal) reported

    @geoffjones7 @AmazonHelp Samsung think it’s an Amazon issue and that their update may have stifled UHD content to the tvs.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 12.14ms Download: 546.47Mbps Upload: 560.54Mbps

  • ElohPlaysHockey Kelly (@ElohPlaysHockey) reported

    @AmazonHelp This response tells me nothing and doesn't address the issue. I've lived outside the city during the pandemic and delivery delays were still incredibly rare. Stop relying on USPS for city deliveries and use your own service, and don't advertise 2 day delivery if you can't do it.

  • oaedoel Andy (@oaedoel) reported

    @tyrewulf @TechnoGuido most of those Amazon prime customers will be subscribed for the TV shows and will pop down the shops like everyone else.

  • SagarGadhiya9 Sagar Gadhiya (@SagarGadhiya9) reported

    @AmazonHelp you told yesterday to cross verification of issue but see till now I don't get any input from your side It's mean be like your helpline services also poor and not believe in customer problem solve.. Such shame to you

  • mmgehlot MM Gehlot (@mmgehlot) reported

    @AmazonHelp Where delivery issue option ??

  • Ninjabeck1 NinjaBeck (@Ninjabeck1) reported

    @bellaceon "Oh, you don't like this very specific thing / problem with your course / faculty? Oh dear. Here, look at these student events we're gonna try to distract you with. Also here's a chance to win an Amazon voucher!"

  • sc_palmernash Sam - The Student LD Nurse 👨‍⚕️ (@sc_palmernash) reported

    @AmazonHelp I cannot access my amazon account because I have changed my mobile number and cannot receive your login auth text. Can u help please without me having to phone u, thats so 1999. Who even phones these days 👀👀👀

  • CHXRLIEXWHU66 Charlie ⚒ (@CHXRLIEXWHU66) reported

    @lee_sifford @wabster76 @mandmdirect I’ve had nothing but issues with Hermes, I prefer DPD and Amazon delivery drivers. They do their job and it’s on time 9/10

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: BudgetVM ISP: Amazon PING: 6.234ms Download: 154.05Mbps Upload: 213.58Mbps

  • barandbench Bar & Bench (@barandbench) reported

    Link is open. Issue notice: Delhi High Court Court #Amazon #Future @amazon @fg_buzz

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