Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greenville, OH 40
Kansas City, MO 35
Seattle, WA 27
New York City, NY 25
Chicago, IL 23
Ashburn, VA 21
Dallas, TX 17
Atlanta, GA 14
Denver, CO 12
Los Angeles, CA 12
San Francisco, CA 12
Edison, NJ 11
Houston, TX 11
Phoenix, AZ 10
Charlotte, NC 9
Columbus, OH 8
Boston, MA 7
San Jose, CA 7
Detroit, MI 7
London, England 7
St. Louis, MO 6
Salt Lake City, UT 5
Louisville, KY 4
San Antonio, TX 4
Jacksonville, FL 4
Cleveland, OH 4
Bengaluru, KA 4
Cincinnati, OH 4
Miami, FL 4
Wellington, Wellington 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Richlfcfan R͓̽i͓̽c͓̽h͓̽ ͓̽L͓̽F͓̽C͓̽ ͓̽F͓̽a͓̽n͓̽ (@Richlfcfan) reported

    @DerylLynn Yet they keep cutting down trees so less rain gets soaked up. It pains me to see how many boxes Amazon goes through sending parcels out

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @Therealtruthfa1 Hello. We’re sorry to hear of this issue. Could you please let us know which Amazon domain you use? Amazon (.com, .co.uk, jp .in, .fr, .es, .au, etc.) ? We are here to assist in any way we can. -Cormac

  • RickNwong Rick Wong (@RickNwong) reported

    🔸Seller Support >> Fulfillment by Amazon>>Investigate Other FBA Issues 🔸You request a Cubiscan on the SKU for which you believe you have been overcharged.

  • itskuldeep_kd Kuldeep Singh Kaira (@itskuldeep_kd) reported

    @amazonIN I don’t have anything to do if the return item is broken, brunt, teared up, I have handed it to amazon in good condition, my responsibility ended there, pay me my refund that simple.

  • daniiidarko_ DANI (@daniiidarko_) reported

    Ups sent me a $112 invoice because they couldn’t deliver my Amazon package. Lmfao Elon fix it

  • ahmad_suhail Suhail Ahmad (@ahmad_suhail) reported

    @AmazonHelp @amazonIN @AmazonHelp Replacement Order : 408-9950982-0251568 for the second time in a row, "Return pick-up cancelled - Return pickup verification failed". Please arrange for collection and issue a refund.

  • kaushu Arthur Dent (@kaushu) reported

    @AmazonHelp My query is regarding my reimbursement for the having to get them assembled locally. The least you can do is reimburse the money after the trouble I went through.

  • _AmitChouhan Amit Chouhan (@_AmitChouhan) reported

    Hey @amazonIN I ordered @HiHonorIndia honor pad8 from Amazon. I ordered 6GB RAM & 128GB internal storage variant . But they delivered 4GB variant . I have proof and evidence related to this bill IMEI no. Unboxing Video. I raise a issue with Amazon customer care (1)

  • jeshikanth JESHIKANTH BELLAMKONDA (@jeshikanth) reported

    @AmazonHelp Done everything...but not working...plz check with u r back end team once

  • SandalSpan85844 The Spanish Sandal (@SandalSpan85844) reported

    @amazon Is there anyone from Amazon’s Brand Registry who can help my brand with brand registry verification issue? I have been contacting your team for months now, brand registry was submitted in August 2022, and no one came back to me since then.

  • dorcas_obukohwo Obukohwo Dorcas (@dorcas_obukohwo) reported

    "I don't want to be broke", yet you do nothing about it, you just sit down and fold your hands. If you really don't want to be broke, you will take action. Amazon KDP is one of business I know has help a lot of people. This is 2023, get that life you always wanted

  • edge4610 Raj Singh (@edge4610) reported

    @amznsellerhelp Dear team, i am a Seller in Amazon and i am facing a big issue with your Pickup Service. your Pickup team not come to take orders. I am facing this issue regularly and it’s difficult for me to continue with Amazon with this type of service.

  • cleverproducts Clever Products UK (@cleverproducts) reported

    What on earth is the problem with @RoyalMail? Over the last 4 weeks we’ve had nothing but problems, even sending First class signed for! You’re going to get us banned from @eBay and @amazon. Unbelievable. You’re not even collecting signatures for signed for packages?!

  • _PurpleBlooded JiminsFACE⁷🪞 (@_PurpleBlooded) reported

    @statsforbangtan @HanteoNews I am in the US in EST time zone and right after the glitch started happening I got email notification that my Amazon albums shipped, so when they finally get their ish together and update it should include a lot of the US Amazon sales too.

  • raunakam Raunak Maheshwari (@raunakam) reported

    @AmazonHelp Robots at work in @amazonIN Sorry to say this but this is a fact. One delivery partner's arrogance creates problem for customer.

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