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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Flers, Normandy 1
Owego, NY 1
Mississauga, ON 1
Grand Coulee, WA 1
Sanguinet, Nouvelle-Aquitaine 1
Bigastro, Valencia 1
Perth, WA 1
Dallas, TX 2
Seattle, WA 4
Barcelona, Catalonia 1
Oak Lawn, IL 1
Castelsarrasin, Occitanie 1
Salzburg, Salzburg 1
Fort Smith, AR 1
Los Angeles, CA 4
Chicago, IL 4
Paris, Île-de-France 18
Fléron, Wallonia 1
Melbourne, VIC 1
Township of Evan, KS 11
Lillers, Hauts-de-France 1
Ciudad Jardín, MEX 1
Southampton, England 1
Valencia, PA 1
Les Herbiers, Pays de la Loire 1
Coacalco, MEX 1
Rouyn-Noranda, QC 1
Atlanta, GA 5
Sydney, NSW 1
Hyannis, MA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • drillblitz
    Zorro (@drillblitz) reported

    @pepsifuckingmax mhm! generally though just dont get gc2b their quality went down like crazyy all i hear is bad things about it… also dont go for a cheap one on amazon or tiktok or whatever they fall apart and they dont bind at all especially with larger chests unfortunately the cost is worth it

  • asrivastava75
    Ashutosh (@asrivastava75) reported

    Dear @amazonIN,@AmazonHelp I need to speak with your customer support team regarding an issue, but I can no longer find the option to chat with or request a callback in the Amazon app. The app only redirects to self-help articles, which are not resolving my concern. Removing easy access to customer support is making it unnecessarily difficult for customers to get assistance. Please restore the option or help me connect with an executive. Please help me connect with a customer service representative at the earliest. Thank you.

  • RobbieMarsalis
    Roberto Marsalis (@RobbieMarsalis) reported

    @AaronGunn There seems to be a lot of funny business with Canada Post. My rural delivery guy drives a new Audi SUV… none of my business but that’s a pretty odd choice of vehicle to use for work. In early June, I ordered a $400 motorcycle jacket from a reputable online store. Despite the email saying it was delivered, there was no package and no parcel notice. Canada Post did basically nothing to correct the issue.. I had to contact the seller and have them initiate an investigation. When I heard nothing for a week I called Canada Post and they said for ‘privacy reasons’ they couldn’t tell me anything. Amazon delivers 24-7 365 everywhere and somehow they get it to work with very few mistakes. Seems Canada Post is purposely being driven to the point of uselessness. Someone got a free jacket tho!

  • vivekharidev
    Vivek Bhargava (@vivekharidev) reported

    @CarrierMideaInd @Midea @carrier CUSTOMER CARE DOESNOT EVEN READ AND COMPREHEND THE ISSUE WE HAVE RAISED - we did not get the product with all accessories and installation person asks for money more than prescribed - Amazon 404-0983655-4246763 - Dawntech - resolve

  • SUCCESSMAPPERS
    Pietro Mappers (of Success Mappers) (@SUCCESSMAPPERS) reported

    what's your biggest problem with Amazon PPC?

  • mangereman
    The Real Rory (@mangereman) reported

    @TheRedbaiter The whole line of questioning was nonsensical People aren’t using Netflix or Amazon or SM because it has a tax advantage, they use it because it has better content. TVNZ doesn’t has a tax problem, it has a content problem

  • JuanCOli1
    TIME TRAVELER (@JuanCOli1) reported

    HOUSTON WE HAVE A PROBLEM This explains the creation of Google, Apple, Microsoft, NVIDIA, Alphabet, Amazon, etc., the frontmen who run them, & THE COLD WAR. IQ HIGHER THAN A HUMAN’S At the top echelon coordinating all intelligence services, we possess a superhuman IQ. Hybrid and extraterrestrial. We are useful idiots, and we don't even realize who is using us. Compartmentalization: How Intelligence Services Protect Their Operations. The system is designed so that low-level personnel and agents execute a task without ever knowing the final objective of the operation. If they are captured, interrogated, or leak information, they cannot compromise the mission because they never had the complete picture. This is achieved by dividing information not by rank, but by compartments. Improved Model: The 3 Pillars of Compartmentalization 1. INFORMATION PILLAR: Vertical Compartmentalization [SCI and Codewords] This is the control of WHAT is known. • SCI - Sensitive Compartmented Information: Having a Top Secret clearance is not enough. Information is divided into sealed vertical compartments. Each one has a Codeword. • Read-In Principle: To enter a compartment you must be formally authorized and read in. Being in compartment A does not give you access to compartment B, even if you have the same rank. The most publicly known controls are HCS for human sources, SI for signals intelligence, and TK for satellite intelligence. • Bigot List: A closed list of who is authorized within each codeword. If you are not on the list, you do not exist for that operation. 2. OPERATIONAL PILLAR: Human Compartmentalization [Watertight Cells] This is the control of WHO knows WHOM. This is the one used in the field. • Horizontal Isolation: Members of one cell do not know that other cells exist working on the same mission. • Parallel Cells: A single mission is divided into three tasks that seem unconnected. One cell steals a blueprint, another surveys a route, and another rents a vehicle. None of them understands the final objective. • The Case Officer: He is the only bridge. He rations the information. He tells the agent "watch this corner at 17:00" but never tells him why. • Cut-outs: Intermediaries whose sole function is to move a message or object from point A to point B. They know neither the sender nor the receiver. • Alias ​​and Unique Cover: Low-level personnel only know their superiors by an operational alias, and safe houses are constantly changed so they cannot trace the base. 3. TECHNOLOGICAL AND CONTROL PILLAR: The Mosaic Principle This is the control of DAMAGE if something fails. It assumes that any isolated fragment is useless. • Mosaic Principle: A single loose piece does not allow you to see the complete picture. This is how the blast radius is reduced if an agent is compromised. • Air-Gapped Systems: Intelligence networks are physically disconnected from the internet and from other networks. There is no cable or Wi-Fi connecting them. • Cell-Level Tagging: Access is not by folders. Each paragraph, row, or data point has its own cryptographic tag. The system automatically hides names, places, or dates according to your exact permission. • Immutable Access Logs and UAM: Every click is recorded in an unalterable audit system. If an analyst searches outside their assigned mission, an automatic counterintelligence alert is generated. In one sentence: Compartmentalize vertically to limit the what, isolate horizontally to limit the who, and protect technologically to limit the damage.

  • BowtieProdsYT
    Bowtie Productions (@BowtieProdsYT) reported

    @exisbread No problem! I have the Titan brand Super Massager. There's no model number, unfortunately. I picked it up from 5 Below like 5 or so years ago, and they frequently rotate their stock, so I doubt they'll still have it. I didnt see the exact item on Amazon, but it looks like there's some eBay listings, at least.

  • OldManHop
    Hop (@OldManHop) reported

    @hereforthetesla @JustJenRX @amazon The app they use sometimes shows the wrong GPS location and the driver doesn't get a delivery error until trying to take a picture at the wrong property. Happens ALL the time. They more than likely picked up the package to deliver it to it's correct destination next-door.

  • BarbaraJo647020
    Barbara (@BarbaraJo647020) reported

    @Luna_Jones79 Shut down Amazon warehouses immediately and recind allH1B's permanently!

  • jani28007
    Jay Jani (@jani28007) reported

    @amazonIN This is the 2nd time I've faced the same issue. I received no call from Amazon Customer Service or any delivery agent, despite being available 24×7. Is this how Amazon treats its Prime members? Seriously reconsidering renewing my #AmazonPrime membership. #PoorService

  • SudipGh63016449
    Mr. X (@SudipGh63016449) reported

    @DealsDhamaka They would refund. Happemed this type of issue. Amazon is relatively far betted than other ecomm in customer service.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Musaifk37541331 Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser through laptop/desktop/mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan

  • 3eyesisenough
    Exec.Producer of Da Simulation (@3eyesisenough) reported

    @thatflwater @amazon They dont, they sent me a whole *** desk with missing screws and broken pieces one time, and I bought it brand new

  • redqueen1776
    conservativequeen2day (@redqueen1776) reported

    @AmazonHelp Hey bot. Tell your company to fix your ****. At this point you aren’t even shipping items and then when I can finally cancel them and get a refund you say I refused the item when it was never even shipped. Stop lying and stop with the fraud.

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