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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Monterrey, NLE 3
Brigham City, UT 1
Paris, Île-de-France 12
Laurel, MD 1
Rennes, Brittany 2
Hudsonville, MI 1
Quarteira, Faro 1
Marseille, Provence-Alpes-Côte d'Azur 1
Harringay, England 1
London, England 2
Lalinde, Nouvelle-Aquitaine 1
Valladolid, Castille and León 1
Wichita, KS 1
Knoxville, TN 1
Iztapalapa, CDMX 2
Frankfurt am Main, Hesse 2
Canton, OH 1
Mesquita, RJ 1
Moorpark, CA 2
Chicago, IL 2
Edinburgh, Scotland 1
City of London, England 2
Township of Evan, KS 2
Vancouver, BC 1
Rome, Latium 1
Duenweg, MO 1
Ludwigslust, Mecklenburg-Vorpommern 1
Benito Juarez, CDMX 2
Woodbury, NJ 1
Taunton, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • DesigningMind
    Cker (@DesigningMind) reported

    @akafaceUS Here was the problem with mall design. They are massive. You park on one side at an anchor store for instance. It’s January so you and your kids all have coats on. You walk into the mall and there are no buggies/carts. You walk throughout that mall supposedly buying at many stores with only two hands that are already taken up with coats kids snacks drinks… are you gonna walk back to your car to drop off your packages midway through and then go back into the mall and walk another mile to get to another store to carry bags back? That was the reality of malls. And we did it because there were no other options, they were beautiful, and felt vibrant … so we put up with the . drawbacks. However, many got old, became a place that needed more and more security, and the downside design issues are fixed with online shopping . Amazon: you’re exhausted from a busy day you put the kids to bed. You relax on the couch buy everything you need and it’s at your door when you get home from work the next day. No-brainer. My vote would have been to fix malls. Online shopping should’ve been taxed and physical stores should have been tax free to encourage people to get off the couch, walk! and actually see the products that they are buying, and have a social day shopping with their family.

  • michaelpatron0
    Michael Patrón (@michaelpatron0) reported

    @DanielDoor8 FTC is suing Amazon and released info. Amazon replied back with a bunch of counters that don't really address the issue at hand.

  • DriveByGeek
    DriveBy Geek (@DriveByGeek) reported

    @Shaykay1717 Is there a Whole Foods near you - if that’s Amazon, is that the source? Check the labels - the problem is it’s already in your kitchen not the store. I order from Amazon Whole Foods a lot, large beef and pork and it has been fine.

  • CaptnUson
    Captiin (@CaptnUson) reported

    @KennyEmm8101 There is also no record that Preston was offered Amazon and refused it. Bezos stepped down as CEO in 2021 and handed the job to Andy Jassy,

  • Drawat0027
    Dinesh Rawat (@Drawat0027) reported

    @AmazonHelp Again you have shared the link. How many time I need to chat for same issue and same conversation and reply by the representative

  • clay8269
    Miami Dolphins Flag Guy (@clay8269) reported

    @branderson7474 @AdamSandler I watched so many people retire from the miliary buy a brand new flag fold it place it in their shadow box. I want my flag to have a story not some brand new flag straight from Amazon. The value is my flag will have a story I can pass down.

  • MaxHailperin
    Max Hailperin (@MaxHailperin) reported

    @AmazonHelp Just go ahead and escalate it. Tell them to track down the agent who has that license plate and give them an appropriate message. If you care. If you want to do more than just toss your packages out into the world and hope for the best. They are your packages. Care or not.

  • VoltanTweets
    Piotr Sikora (@VoltanTweets) reported

    @NhelvUsername I was asking because one time there was an issue on my ISPs end that resulted in major packet loss to Amazon servers in Tokyo specifically (where Strive is hosted). Games themselves were not affected because they're p2p but there was a decent chance of getting kicked out of park

  • minccino02
    지우 (@minccino02) reported

    @AmazonHelp I have been unable to resolve a serious account issue through standard Amazon customer support, despite three weeks of repeated calls, and I would like this matter escalated to a specialist or executive team.

  • sofija9797
    Saharcia (@sofija9797) reported

    @Vengerin @mariaquevedo07 tbh I don't think Amazon would even let Alastor get cut out of S4 + maybe he has tons of lines and songs with other characters? and like someone else said, may be scheduling issues or Amir is just trolling

  • MattPauleyOnAir
    Matt Pauley 🎙️ (@MattPauleyOnAir) reported

    Perhaps I’m not being fair and Amazon just picked up the Victory + deals in Dallas and Anaheim and eventually they will also start charging like the other Prime teams. But the optics are still terrible. #stlblues

  • GordMagill
    Gord ‘Human Truck Driver Respecter’ Magill (@GordMagill) reported

    @JamesYear37 The problem is, as you know, James, is that there are no laws against profiteering. I’d love to see every cockroach who runs Amazon Relay put in front of a firing squad, but it’s never going to happen.

  • GerhardMack1
    Gerhard Mack (@GerhardMack1) reported

    @AmazonHelp @amazon It's a solved problem now thanks. But really there needs to be an option for "The delivery person did the complete wrong thing"

  • timbuiltit
    Tim (@timbuiltit) reported

    I made $934.65 in August 2026 Facebook CM: $912.77 Amazon Merch: $21.86 AdSense: $.02 (lol) I didn't do much this month to improve be honest so naturally earnings went down. Kinda demotivated waiting for other pages to get monetized and websites to get approved by ad networks. Going to hit September hard to try and get CM earnings back up and also start increasing adsense on the websites I do have approved to diversify a bit.

  • minccino02
    지우 (@minccino02) reported

    @AmazonHelp Ahmed’s replies haven’t actually addressed my issue. Just the same response repeated. I really hope someone else on this team can help resolve this. Please don’t let me down again.

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