Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 16
New York City, NY 14
Atlanta, GA 14
Chicago, IL 13
Seattle, WA 11
Columbus, OH 10
Manchester, England 10
Denver, CO 9
Los Angeles, CA 9
San Jose, CA 8
London, England 7
Miami, FL 6
Edison, NJ 6
San Francisco, CA 5
Tampa, FL 5
Ashburn, VA 5
Coatesville, PA 5
Jacksonville, FL 5
Boston, MA 4
Las Vegas, NV 4
Paris, Île-de-France 4
Philadelphia, PA 4
Southampton, England 4
City of London, England 4
Frankfurt am Main, Hessen 4
Glasgow, Scotland 4
San Antonio, TX 4
St. Louis, MO 4
Reno, NV 3
Madison, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • sanket81290701 sanket (@sanket81290701) reported

    @AmazonHelp I dont know how much time taken for your investigation team. Can you please provide me your investigation teams any contact detail like customer care number email id where i can escalate my issue

  • saumishra82 som (@saumishra82) reported

    @AmazonHelp Still too difficult to comprehend...or do you have No provision for escalation of issues raised by customers

  • er_dktiwari DharmaRaj-Tiwari (@er_dktiwari) reported

    @AmazonHelp What I will do with ur apologize if my problem not getting resolved...this is really stupid😡

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 12.76ms Download: 554.31Mbps Upload: 720.88Mbps

  • Crazy_DavidP David Preston (@Crazy_DavidP) reported

    @AmazonHelp I much pre fare it cancelled now, so I can go elsewhere and close my amazon account down. Its not dispatched, just need cancelling

  • peoplezzchamp Prasad Balan (@peoplezzchamp) reported

    @AmazonHelp Replacement won’t help as the issue is with the size of the product. I need to return or replace it with smaller dimension… replacement with same product won’t help

  • krdhawal DKuMaR (@krdhawal) reported

    @amazonIN @AmazonHelp The issue is still isn't resolved. Even after giving all the details, sending multiple e-mails there's ZERO progress. How long it's gonna take for you guys?

  • Vaibhav70930280 Vaibhav (@Vaibhav70930280) reported

    @AmazonHelp i am not getting the refund or replacement for my airpods pro no one is telling me exactly what’s the issue. It’s been more then a week since I returned the product. Looks like the consumer court is the only option left. Order id: 408-3287937-0905167

  • saumishra82 som (@saumishra82) reported

    @AmazonHelp I have elaborated it dear...... Do you or Do you NOT have any mechanism where customer can escalate the issues which have not been dealt satisfactorily by YOUR Customer Support. How difficult is it to comprehend?

  • Aunty__Em Headly Westerfield (@Aunty__Em) reported

    @AmazonHelp Apologies don't solve the problem. All I get are apologies when this happens. I should get discounts for *ALL* the frustration, for all the times this has happened.

  • David52368147 David (@David52368147) reported

    @AmazonHelp @AmazonHelp what is your purpose here? Because we all now that the amazon cs is terrible in general. And the only way to actually speak to someone is here

  • saumishra82 som (@saumishra82) reported

    Customer Support and Escalation team are not very helpful in an issue which concerns false Seller details given of Amazon app

  • arjankoole Arjan Koole (@arjankoole) reported

    @TweetTiger @Saket2u Would a war to preserve and protect the Amazon be worth it? (Provided we don’t burn it all down in the process). As much as I dislike war, the answer may be yes. Wars are fought over valuable plots of territory as well. And the Amazon clearly qualifies.

  • BlackLabelAdvsr Jon Elder | Black Label Advisor (@BlackLabelAdvsr) reported

    @Molson_Hart I sold to an executive and he’s doing great! Execs are still the #1 buyer of Amazon businesses, not aggregators. They are bored and looking to buy a new type of business. Hands on training addresses the transfer issue. I actually flew to my buyer and trained him in person.

  • meenu88292447 meenu (@meenu88292447) reported

    @AmazonHelp Any update about my issue?

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