Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 15
Atlanta, GA 14
Chicago, IL 14
Los Angeles, CA 11
Seattle, WA 10
Columbus, OH 9
New York City, NY 8
Denver, CO 8
Ashburn, VA 7
San Jose, CA 7
London, England 6
Manchester, England 6
Jacksonville, FL 5
San Francisco, CA 5
Madrid, Comunidad de Madrid 5
Coatesville, PA 5
Frankfurt am Main, Hessen 4
Columbia, MO 4
Paris, Île-de-France 4
Southampton, England 4
Tampa, FL 4
San Antonio, TX 4
Boston, MA 4
Las Vegas, NV 4
Glasgow, Scotland 3
Birmingham, AL 3
Gloucester, England 3
Greensboro, NC 3
Reno, NV 3
Madison, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • notyourhabibiti sahra (@notyourhabibiti) reported

    The problem with me is that I be expecting all these packages to deliver as fast as Amazon packages😭

  • PhxRisingNation Rising Nation (@PhxRisingNation) reported

    So, obviously this didn't come from Amazon. But from where then? How? I ran down the list of suspects in my head. None seemed likely - no one would have just dropped it off without saying something. Not their style. Holy ****, was this really from Santa??

  • RDAmbekar Rahul Ambekar (@RDAmbekar) reported

    @amazonIN Hi, I wanted to order Logitech folio Touch keyboard for iPad Pro 11” 2020. It’s not available on Amazon In site, but it is on Amazon US site. When I add to cart, with the address and payment option, show it can deliver. Will it be a problem to order from US Site?

  • jpankajkr J Pankaj Kumar (@jpankajkr) reported

    @AmazonHelp Already was informed@and same issue is repeated. Can I expect a practical solution to a global brand Amazon who is unaware of customer problems

  • BeatsHonest HonestAvery (@BeatsHonest) reported

    @juicyydre_ Look up Adobe Lightroom, any canon or Nikon dslr should work, look up bundles on Amazon, once he get serious then he can upgrade down the line, for now look for anything in the 4-$600 range

  • jr_5oct jignesh (@jr_5oct) reported

    @AmazonHelp I am not able to use my Amazon pay money and every time I call the customer care service, I have been told that my issue will be resolved in the next two days but it's been more than a month now.

  • Fifilabamba Fiona Jenkins (@Fifilabamba) reported

    @richontech I once had an Amazon “delivered” pic that was not my front door. Figuring that the driver probably delivered it somewhere down the street, I used Google Earth to zoom in to each house, found the matching “front door”, and promptly went and retrieved my package. 👍

  • MattConfessori Matthew Confessori (@MattConfessori) reported

    @AmazonHelp @amazon ...and....who checks emails?! Fix your app. Fix your in store delivery system and operation. Please apply a customer satisfaction credit to my account for messing up my gift plans and wasting my time and gas.

  • HeyHannahO Hannah O (@HeyHannahO) reported

    @paulverhoeven @Mornings9 Icetastrophe is on Amazon Prime - like Die Hard it's set at Christmas but more like a (terrible-but-funny) disaster movie that happens to make Christmas puns a few times.

  • bg_madhavan Bgmadhavan (@bg_madhavan) reported

    @amazonIN i have ordered a printer recently,it was delivered yesterday and its giving me a hard time. I have contacted the customer support and I am not satisfied please look into the issue #amazon #hp #products

  • MartiniAlex Alex Martini (@MartiniAlex) reported

    @AOC By rich you of course mean the middle class who have had some mild success. While shutting down small businesses and allowing Amazon to trade without restrictions.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Boingo Wireless ISP: Amazon PING: 14.68ms Download: 609.23Mbps Upload: 699.27Mbps

  • texoplast Texoplast Industries (@texoplast) reported

    @AmazonHelp I had tweeted on 23rd Sept regarding Customers facing an error while buying my products on Amazon. I was assured the issue will be resolved within a couple of days yet I haven't received any update from @amazonIN Case 6577886572

  • RohitSh13359556 Rohit Shah (@RohitSh13359556) reported

    @AmazonHelp Truly disappointed with you. First your team said that it would be resolved in 24-48 hrs but now i think even 24 days is not enough for you to resolve such a small issue for which your team is being so careless.

  • arifshouqi Arif Shouqi (@arifshouqi) reported

    @AmazonHelp You are missing the point - the point is how will you restore confidence in buying through Amazon if this is what you deliver? You are not addressing that issue.

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