Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 23
Paris, Île-de-France 22
Los Angeles, CA 18
Dallas, TX 14
New York City, NY 14
Berlin, Land Berlin 11
Ashburn, VA 10
Frankfurt am Main, Hessen 10
Manchester, England 8
City of London, England 7
Brussels, Bruxelles-Capitale 7
Madrid, Comunidad de Madrid 7
Leeds, England 6
Nice, Provence-Alpes-Côte d'Azur 6
Lyon, Auvergne-Rhône-Alpes 6
Kansas City, MO 5
Glasgow, Scotland 5
Köln, NRW 5
Miami, FL 5
Montréal, QC 5
Poplar, England 4
Alicante, Comunitat Valenciana 4
Chester, England 4
Marseille, Provence-Alpes-Côte d'Azur 4
Bristol, England 4
Colchester, England 4
Birmingham, England 4
Sarreguemines, ACAL 4
Lille, Hauts-de-France 4
Coventry, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Northeastrebel Katharine (@Northeastrebel) reported

    @JFNYC1 @NYGovCuomo @NYCMayor Rushing the stimulus package now that they managed to shut down small businesses and right before Christmas. All in the name of a 0.3 “spike” of positive Covid test with nearly zero deaths and hospitalisation. Costco’s, Wallie, Amazon and Target.. helping save grandma!

  • grumpyjrod grumpyjrod (@grumpyjrod) reported

    @packetjm Or an Amazon Kinesis outage....

  • AGurlHas_NoName JoiC (@AGurlHas_NoName) reported

    @AmazonHelp can someone please contact me ? I’ve been over a month for a refund . Have made 4 different inquiries to customer service and each time each person promises that they will issue my refund . You guys are about to lose a customer . I’m beyond frustrated

  • FelixTse11 Felix (@FelixTse11) reported

    @AmazonHelp hi does Amazon have email address for customer issues without using the app to contact ?

  • KnuckleUpHockey Knuckle Up Hockey (@KnuckleUpHockey) reported

    @dafoomie Fair enough. It did that for the Red Wings one as well. Gotta be some weird Amazon glitch. Shameful for a company with more money than God.

  • NavnitKr01 Navnit Kumar (@NavnitKr01) reported

    @AmazonHelp Did not solve my problem

  • 8PerfectStorm4 PerfectStorm⚡ (@8PerfectStorm4) reported

    @AmazonHelp Perhaps you guys should do better routing for your drivers.... Day 2 of "out for delivery" and still nothing... First time it's ever been this terrible for home delivery. There's a reason I always do the pick up location, not sure why I didn't this time 🙄.

  • rcc1000 RC Chandler (@rcc1000) reported

    @amazon Amazon this is terrible I ordered 90 capsules of Advanced Sinus pills and you sent me Thyroid Support. It is illegal to not send the product someone ordered . WHERE IS IT? I sent feedback a week ago. I left a bad review. I will continue to give bad reviews until you fix

  • AGurlHas_NoName JoiC (@AGurlHas_NoName) reported

    @AmazonHelp I returned an item over a month ago. It keeps saying refund bring process and package has been returned back to seller. I’ve spoken to several agents on the phone and each time they promise to issue refund . The last time I spoke to someone were the week before thanksgiving

  • JackOfTrad5Live JackOfAllTrade5 (@JackOfTrad5Live) reported

    @TheOneSockThief I would say I’m down, but considering how men were treated by the Amazon, ima just stay here

  • thekingofpoors K I N G O F P O O R S (@thekingofpoors) reported

    Yo @amazon, when I tell @alexa99 to “play buddy” it should only play Buddy Rich, not some obscure band “the buddies” @alexadevs, any way we can fix this “bug”?

  • Kidfromdabean ♏️NVO♏️ (@Kidfromdabean) reported

    Got my package from Amazon and it was broken! 😤😡

  • dominic_w Dominic Williams (@dominic_w) reported

    @holo_of Urm to me hyperscale data centers bigger than 10,000 sq ft with 5K servers e.g. Amazon is into the many *millions* of server machines. That old website content (revamp soon) is proposing data centers install racks IC nodes inside their co-location facilities. Customer==protocol

  • NEFirebuff Mike (@NEFirebuff) reported

    @amazon Can someone contact me via phone from the corporate level? I have an issue that needs to be addressed sooner than later.

  • G_Evelyn_XX ev 🪐☁️ (@G_Evelyn_XX) reported

    @jenavievelouie Omg girl I saw this on tiktok and I didn’t even know u followed me but I hope they take it down !!! @amazon

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