Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandler, AZ | 1 |
| Phoenix, AZ | 8 |
| Holland, OH | 1 |
| Jibert, Braşov | 1 |
| Ashburn, VA | 10 |
| New York City, NY | 22 |
| Secaucus, NJ | 1 |
| Denver, CO | 10 |
| Miami, FL | 9 |
| Boston, MA | 6 |
| Lucknow, UP | 1 |
| Atlanta, GA | 10 |
| Bengaluru, KA | 1 |
| Rancho de los Guardados, QUE | 1 |
| Dallas, TX | 14 |
| Bucharest, Bucureşti | 1 |
| Paris, Île-de-France | 8 |
| Caerphilly, Wales | 1 |
| Mauriac, Auvergne-Rhône-Alpes | 1 |
| Crystal Springs, FL | 1 |
| Baltimore, MD | 2 |
| Appleton, WI | 1 |
| Midland, MI | 1 |
| Salzburg, Salzburg | 1 |
| Calgary, AB | 2 |
| Gueugnon, Bourgogne-Franche-Comté | 1 |
| Marana, AZ | 1 |
| Cleveland, OH | 1 |
| San Jose, CA | 6 |
| Moní Timíou Stavroú, North Aegean | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Manjeet Sandhu (@mssandhums) reported@AmazonHelp @amazinIN Retrurn request for the purchase order my wife is placed has been requested while on the due to damage.Problem is for refund the original account no longer exists and wants to change to new account for refund deposit
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Sanjay Meena (@SanjayMeen11719) reported@AmazonHelp When I am doing click on DM option it's not allowing me to direct message kindly solve my issue or refund back my money...
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David Richardson (@DavidRi24396416) reportedHad an interesting experience from Amazon yesterday. They send their drivers to my door often and usually no bother but yesterday I opened it and was greeted by a new face. Not a happy face. This guy was literally sneering, he looked me up and down with his lip curled and eyes half shut. He retorted "are you David R? I said yes and who are you? He was wearing an Amazon Tshirt and sarcastically pointed to it so I said "maybe better to introduce yourself first before you ask others their names next time" He was not happy at all then. He started walking back up the path towards me and I could tell he wanted to be violent. Shoulders down chest out sort of thing. ...In this scenario people with common sense would politely shut the door and forget about it. Im not always a sensible person and by the time he was back near my door I was ready to go. I looked at him and didnt say a word then. He just muttered a few insults i could barely understand and stormed off in a rage. With that I told him to F off pretty firmly and slammed my door so hard the next street heard it. A few hrs later I got a call and sms from an unknown number. The sms said that Amazon need to talk to me to guarantee their drivers safety in future drops. I only read that after I took the call. The call was made by an Idian call center employee that could barely speak a word of English called... you guessed it! Muhammad! Mo asks questions what happened and I explained in full. He apologies for the driver in the end and was okay when he had the full picture to be fair, but my point is this. How easy was it for a feral Amazon employee to raise the alarm against me when it was him at fault? He was black btw. That was i think his problem, a white gammon answered the door and didnt back down to his chimp fake authority and attitude problem.. ..dont like whites, dont get a delivery job that delivers to whites in a white country! How easy it is now for anyone not white, not British, to be the actual aggressive party and still play the victim? Its almost taught to them now how to grift every situation to their advantage. To have massive companies like Amazon in lock step with the narrative that all non whites are perfect and all whites are bad is an indicator how much white is persecuted in the uk now? 🤔
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I find dumb ***** and tilt at windmills. (@IFindDumbCunts) reported@TaraBull Pretty sure they did they just weren't a bunch of whiny ******* about it. I had roommates during my first job out of college. Got a better job and moved on. I bought a house at 50 with 8k of down payment. Not that smart but it was possible and amazon owns my soul
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gaurav lalwani (@gauravglna) reported@AmazonHelp Why you are not able to understand the simple problem, dont take orders in quantity you cant understand
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Saad (@ssaaaadd_sh) reportedToday's log - I have been consistently doing difficult DSA topics from past few days, today I did priority queues. - I found two questions very interesting, do check them out LC 1834. Single threaded CPU and LC 1882. Process tasks using servers. - Update on amazon OA: since they gave a week's time, I researched about it a bit and did mock test that they have given in the email. It was kind of interesting and my first time seeing an AI agent integrated in the OA. It helped with syntax and question clarification for DSA and there was a MERN stack bug fix type question where you could again use AI agent for syntax and file structure clarification as well.
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Illuminati Coin (@naticoineth) reportedAmazon just got caught running a secret price manipulation operation with Levi's, Home Depot, Walmart, and many more. Every time you "comparison shopped" online, you were looking at prices that were already rigged. Here's what happened: Amazon would monitor prices on Walmart, Target, Best Buy, Home Depot, and Chewy in real time. The second a competitor listed a product cheaper than Amazon, they'd contact the brand directly and tell them to "fix it." And the exact emails are now PUBLIC. Amazon sent Levi's links to two Walmart listings with the subject line "styles of concern." They basically said the prices on Walmart are too low and we have a problem. The next day, Levi's responded: "I talked to Walmart and they have partnered with us to take Easy Khaki Classic fit back up to ladder SPP price, $29.99 immediately." Levi's literally called Walmart and told them to raise the price. Because Amazon told Levi's to make the call. Walmart complied. Then Amazon matched the HIGHER price. Both retailers ended up charging more. The customer paid extra. Nobody competed. Same playbook with Hanes: Amazon sent them links showing Target and Walmart prices were lower. Hanes confirmed they "reached out to Target and Walmart to have the prices increased." Target increased the prices. Walmart increased the prices. Amazon kept their margins. But it gets even worse... Amazon told Allergan (the company that makes eye drops) that their product was "suppressed" on Amazon because it was cheaper on another site. Allergan responded: "Walmart got their price back up to $16.99." Amazon then unsuppressed the listing. They did this with pet treats on Chewy. Furniture on Home Depot. Products across dozens of categories spanning YEARS. The mechanism is simple but terrifying: If you're a brand and you sell cheaper on Walmart than on Amazon, Amazon suppresses your product, removes you from the Buy Box, buries you in search results, and effectively makes you invisible to 300 million customers. Brands can't afford that. So they call Walmart and Target and say "raise your prices or we'll lose our Amazon listings." Walmart and Target comply because they need the brand's products. Amazon captures 40 cents of every dollar spent online in America. That gives them the leverage to set prices across THE ENTIRE internet. Not just their own platform. So turns out, you were never comparison shopping. You were looking at a coordinated price floor set by Amazon through backroom phone calls between brands and their competitors. "Amazon is working to make your life more unaffordable." 3 separate antitrust trials are now scheduled for 2027. The FTC has its own case. 18 states plus the DOJ are piling on. This is literally happening during the WORST affordability crisis in a generation. Groceries up 25% since 2020. Housing unaffordable. Wages flat. And the largest ecommerce company on Earth has been secretly coordinating with brands to make sure you can't find a cheaper price ANYWHERE. "Competition" in retail is just a fantasy.
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Jackie hinduja (@jackie_hinduja) reported@AmazonHelp @amazonIN Your services AND customer service AGENTS have deteriorated in quality like never before. Horrible experience. 2 products received with issues. 40+min of explanation to 3 agents later, still issue unresolved. One agent laughing on call with his colleagues
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Rahul Mittal (@ManifestRahul) reportedI’m on call with @amazonIN @AmazonHelp from last half hour and they are just routing my call from one dept to another with no information. I hope AI eats their job since they are useless. If in next 2 min issue is not resolved I’ll raise it to govt fraud teams
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Gabriel Odusanya • WoTxOSec (@gabbytech01) reportedLet's Talk about PHISHING Phishing is when scammers pretend to be someone you trust (bank, Amazon, government) to steal your passwords, money, or data. They send fake emails/texts like: "Your account is hacked! Click here to fix it NOW" You click → fake website asks for your login → they steal everything. Real example: Your mum gets a message from "her bank" saying her account will be frozen. She clicks and enters her details. Minutes later, money is gone. Lesson: Never click urgent links. Go to the real website yourself. Always double-check before you click. Stay safe! 🔒
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Chaknachoor (@vishaldedevils) reported@AmazonHelp I have been calling him since morning. And this is not the first time, it’s a repeated problem and you still are not giving proper answers and providing any kind of solution
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Trplb (@Trplb2) reported@AOC And you wanna talk about scams ? And illegality? Okay.. lets discuss the DEMS keeping the entire Country shut down during Covid so that Jeff Bezos ... a YUGE Dem contributor and owner of one of the most Dem friendly News organizations.. could make BILLIONS through Amazon 🤷
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Luiz Neto (@itsluizneto) reportedIf you sell on Amazon and lost your review sharing across variations, there's a loophole to get it back. And it's pretty simple. I'm not sure if Amazon will patch this. But I doubt it. Brands have been doing stuff like this for years. If you want your reviews shared again, here's the fix: Swap your variation theme from something like "Flavor" to "Set" or "Style." Both still pool reviews. Look at KEPPI, for example. They have 4.2 stars and 10,985 reviews shared across all their flavors because their theme is "Set." Now look at TREVI. Same category and same product type but their reviews aren't sharing because their theme is "Flavor." This can give you a big edge over your competitors, and from experience, most customers don't really care about your variation theme as long as the actual variation names are clear.
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aditya goyal (@adityagoyal_07) reported@AmazonHelp #AmazonIndia #CustomerSupport #Amazon I have a valid order ID and email proof, but after deleting my account I’m unable to access my invoice. Support refused to help despite verification. I only need the invoice. Order ID: 408-0001442-8259511 Please resolve this issue
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Carrie Kelly (@CarrieHKelly) reportedI am resentful of Amazon size and return policies ... And having to pay more for a size down or up. I wear a size XS or Small. The item should be the same price, unless they use double the fabric (bigger people, should pay more). @AmazonHelp @Amazon #clothing #retail #online