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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bordeaux, Nouvelle-Aquitaine 1
Gonesse, Île-de-France 1
Mexico City, CDMX 2
Marquette, MI 2
Newnan, GA 2
Perpignan, Occitanie 1
Vigo, Galicia 1
Federal Way, WA 1
Winter Garden, FL 1
Loomis, CA 1
Petaluma, CA 1
Hartford, CT 1
Ashburn, VA 2
North Las Vegas, NV 1
Saint-André-de-Corcy, Auvergne-Rhône-Alpes 1
Lyon, Auvergne-Rhône-Alpes 2
Camden, NY 1
Detroit, MI 1
Plattsburgh, NY 1
Prairieville, LA 1
Manaus, AM 1
Cergy, Île-de-France 1
Welver, NRW 1
Paris, Île-de-France 17
Edison, NJ 1
Chihuahua, CHH 1
Benito Juarez, CDMX 1
Piscataway, NJ 1
Rices Landing, PA 1
Salt Lake City, UT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • IamSubho10
    Leo 🔥 (@IamSubho10) reported

    @saaaanjjjuuu Almost everyone is talking about laggy Samsung M47 even on basic usage (amazon ratings 2.5 - 3.5).. what's your take ? F70 Pro will face similar issue ?

  • rathee_parveen
    Parveen Rathee (@rathee_parveen) reported

    @AmazonHelp @amazonIN I promptly returned an incorrectly fulfilled item, yet my refund remains unprocessed beyond the standard timeframe. This delay is a concerning breach of policy and customer trust. Kindly escalate and resolve this issue.

  • jake_rm_
    Jake Martin | Amazon Advertising 🛠 (@jake_rm_) reported

    Most of the click share for a keyword on Amazon goes to the top 5 ASINs. Browsing keywords spread it around more. But for the majority of keywords, the bulk of it sits at the top. That's just where the highest intent traffic flows. You can still run profitable ads further down page 1, or on page 2 and 3. Cheaper clicks, less intent. They won't deliver the sales volume that top of search does. So be clear about which one you're buying when you set the bids, or when you define your campaign's goal. The lower placements protect your ACOS. The top ones grow the account. Both have a place. Only one of them scales.

  • jagatprusty_
    Jagat Kumar (@jagatprusty_) reported

    @AmazonHelp The issue has resolved. Please make sure sellers don’t cheat people using your platform.

  • amansharma9619
    Aman Sharma (@amansharma9619) reported

    @AmazonHelp Okay on it. Hoping that my issue will be resolved.

  • MiSta_HaPPineSS
    MiSta.HaPPineSS (@MiSta_HaPPineSS) reported

    @AmazonHelp @JeffBezos yo man Look at the terrible support from your company

  • seniorinternet
    Senior Internet (@seniorinternet) reported

    It's Netflix, Spotify, Amazon — the digital experiences Gen Z judges everything against. 91% of Gen Z professionals want a balance of tech and in-person contact. 84% say face-to-face builds the strongest relationships. Networking isn't the problem — awkward networking is.

  • dpahariguy
    Pahari Guy (@dpahariguy) reported

    Dear @AmazonHelp @ICICIBank @ICICIBank_Care I've been using my Amazon Pay ICICI Credit Card since year 2019 and recently discovered that nearly ₹11,000 worth of reward gift cards were credited to an old, closed Amazon account instead of my active one. Almost half of those rewards have already expired because I couldn't access that account. Despite multiple attempts through customer support, the issue remains unresolved. I've shared all the proof via email and requested that the remaining valid rewards be transferred to my active account and future rewards be credited correctly. Loyal customers shouldn't lose rewards due to an account-linking issue. Please help resolve this. #AmazonIndia #AmazonPay #CustomerSupport

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Deka_rajiv Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

  • gopalve74073343
    gopal verma (@gopalve74073343) reported

    @mattsgarman I placed an order and paid the full amount, but when I opened the package, the box was completely empty. When I contacted Amazon Customer Care to report the issue, the representative behaved unprofessionally and refused to register my complaint. Order ID: 403-7341533-4897923

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @RdmxRohit Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser through laptop/desktop/mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan

  • BrianWelsome
    Brian Welsome (@BrianWelsome) reported

    @AnthonyCumia MomsDummy refuses to demand e-bikes be registered nor insured . It’s a legal product to sell. Problem is NYC is failing to do any enforcement bc it’s 3rd world delivery guys; his base. Easier to ***** at Target and Amazon .

  • fashizi311
    International Herb (@fashizi311) reported

    We do not control any of the messaging you are receiving! We don't control any social media algorithms. We don't control your TV programming. We don't control Netflix, Amazon Prime, Hulu, Disney+ etc. We don't make TV and movie casting decisions. These are the issues.

  • Yadav87Vikash
    Vikash Yadav (@Yadav87Vikash) reported

    @AmazonHelp @amazonIN I had been given 48 hrs timeline to resolve the issue and still issue is not resolved.item did not get picked up yet and I have not gotten the refund

  • dpahariguy
    Pahari Guy (@dpahariguy) reported

    Dear @AmazonHelp @ICICIBank @ICICIBank_Care I've been using my Amazon Pay ICICI Credit Card for 19 years and recently discovered that nearly ₹11,000 worth of reward gift cards were credited to an old, closed Amazon account instead of my active one. Almost half of those rewards have already expired because I couldn't access that account. Despite multiple attempts through customer support, the issue remains unresolved. I've shared all the proof via email and requested that the remaining valid rewards be transferred to my active account and future rewards be credited correctly. Loyal customers shouldn't lose rewards due to an account-linking issue. Please help resolve this. #AmazonIndia #AmazonPay #CustomerSupport

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