Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 45
Chicago, IL 45
Seattle, WA 44
New York City, NY 40
Dallas, TX 39
Atlanta, GA 33
Miami, FL 24
Phoenix, AZ 23
Denver, CO 22
Ashburn, VA 19
Washington, D.C., DC 18
San Francisco, CA 17
Las Vegas, NV 14
Portland, OR 13
Minneapolis, MN 12
Indianapolis, IN 12
Charlotte, NC 11
Toronto, ON 11
Kansas City, MO 10
San Jose, CA 10
San Antonio, TX 10
Jacksonville, FL 9
Tampa, FL 8
Montréal, QC 8
Oklahoma City, OK 8
Nashville, TN 7
Duluth, GA 7
Philadelphia, PA 7
Albuquerque, NM 7
Buffalo, NY 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • rdemps01 RJ Dempsey (@rdemps01) reported

    @AmazonHelp So out of frustration we said cancel the order and you guys said ok no problem. But either through incompetence or spite, you let the seller ship the order.

  • TamesahMonay monesah (@TamesahMonay) reported

    @martinbrossman @amazon Down here in Union, NJ. I decided to take a nap.

  • TreKmorris Keith Kutz⭐️ (@TreKmorris) reported

    Amazon have a glitch ima order a 2 bedroom 1 1/2 bath house on that bih

  • kevimmons Kevin Simmons (@kevimmons) reported

    @AmazonUK why will no one at Amazon take ownership to sort out a problem and just hide behind account specialist, who are not that special and just keep sending emails with auto sentences rather than sorting out my issue #poorservice

  • TamesahMonay monesah (@TamesahMonay) reported

    @martinbrossman @AmazonHelp I’m having the same problem

  • fantasmasenpai GhostSenpai (ゴースト先輩) (@fantasmasenpai) reported

    @AmazonHelp Hi. It was sold and shipped by Amazon, but I didn't mentioned I'm from Mexico so this problem is related to Amazon México

  • DGretta_Author Dave Gretta | author of Night Trading (@DGretta_Author) reported

    @vmpace222 yeah if GOOG follows what Amazon did post-split then it's going down at some point. that is exactly what i'd expect. i don't think GOOG will go down much though.

  • sassyoberg Kathy Oberg (@sassyoberg) reported

    Yesterday made me realize our land line phone (old cord version) was old, tired and not useable. I wonder how many corded phones were purchased yesterday on Amazon when Rogers took many of us down?

  • beechwoodlove kristen (she/her) 🌻 (@beechwoodlove) reported

    @AmazonHelp …did you even read this? FFS, this has nothing to do with you. Y’all are useless. You don’t get back to me when I need help, but you’re right on this issue. 🙄

  • RatofDrawn Rat ✨ (@RatofDrawn) reported

    @ThroneSupport Hey, since today I can't add any amazon products anymore, no matter if I try with a direct link or with the bookmark bar button, it just doesn't autofill anything anymore. Tried different browsers and different devices, same issue.

  • SanjayBakhru Sanjay Bakhru (@SanjayBakhru) reported from New Delhi, National Capital Territory of Delhi

    @AmazonHelp The helpline has limited options and does not include my problem, If I pay late charges I QUIT amazon ...its just a few hundred thousand off amazon ( three accounts) u decide

  • rukiasbankaii Ivyy🐺⚔️ Gil-galad’s fanclub manager🧝‍♂️ (@rukiasbankaii) reported

    @MarkOfThaDragon @drgnfruitlatte we literally started breaking it all down when amazon raided the party and ruined all the fun 😡

  • Belfatto45 🍊 Wood 🍊 (@Belfatto45) reported

    This is literally wrecking my life and my life is already wrecked from covid. I've lost 4 family members since the 2017. My business is going down the tubes due to competition from the likes of Amazon/wayfair. I feel like I'm living a bad dream. I don't know where to turn.

  • BeingSardonic Rajeev Nanda (@BeingSardonic) reported

    @amazonIN @AmazonHelp One of your advisors by name Rahul does not understand the issue when spoken to him, shows no empathy to a miss from amazon end & thats after being a prime customer. Asked for a supervisor and wants me to wait till 7 in the morning #PatheticCustomerService

  • rich_rendel Rich Rendel (@rich_rendel) reported

    @MikeHudema @bcndp Have you seen the Amazon Rain forest, it’s ppl that is the problem. No amount of green agendas will stop the core problem. Too many ppl not enough earth.

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