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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Venarey-les-Laumes, Bourgogne-Franche-Comté 1
Edmonton, AB 2
Township of Evan, KS 1
Milpitas, CA 3
Gatesville, NC 1
Kansas City, MO 12
Ciudad Jardín, MEX 1
New York City, NY 47
Buffalo, NY 7
City of Saint Louis, MO 1
Moffett, OK 1
Barmstedt, Schleswig-Holstein 1
Worthing, England 2
Washington, D.C., DC 18
Orlando, FL 8
Asheville, NC 1
Peterborough, England 2
Chicago, IL 47
San Francisco, CA 15
Milwaukee, WI 1
Seattle, WA 48
Dallas, TX 33
Marysville, WA 1
Tampa, FL 7
Tulalip, WA 1
Crown Point, IN 2
Colorado Springs, CO 2
Albemarle, NC 2
Oxford, PA 1
Phoenixville, PA 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • carmadchris
    Chris (@carmadchris) reported

    @SkyNews I really really hope @VisaUK don't back down on this. Giving @AmazonUK some special kind of treatment disadvantages competitors further its a competition issue Amazon pag bugger all tax for their turn over, playing field can't be made even more downhill for them

  • thisisonps33
    Aiden Bliss (@thisisonps33) reported

    @Mckendrick36 @SkyNews look at the end of the day visa they were going to raise fees in March, MasterCard said it in January and the government could have done something in that period but nope. surely this can't be much of a problem for Amazon if its is still gonna take Visa payments into the new year

  • saropph
    Soup (@saropph) reported

    @AmazonHelp I have a kindle, quite an old version. Has not been charged for a while. The light comes on initially when plugging in, then goes off. Is it broken completely?

  • Nielssonder8881
    Niels Søndergaard (@Nielssonder8881) reported

    @ElliottMatthe17 @guardian There are also problems with soy, mainly in the Cerrado, but cattle rancing is much more responsible for Amazon deforestation than soy, especially after the soy Moratorium in 2006. Soy is less than 1% while beef is about 70%.

  • EightiesboyRoe
    Nick (@EightiesboyRoe) reported

    @Bebejax You can still use Debit cards, the issue is the fee Visa charge Amazon for processing Visa Credit cards is higher then some other retail sites, probably because Amazon tries to persuade customers to take their credit card which they issue through MasterCard

  • omkar123456
    Omkar Mankame (@omkar123456) reported

    @AmazonHelp Your service is going down day by day. I haven't received refund yet, just received call from you guys when I tweeted on 5th Nov. No action post that.

  • neilberryguitar
    Neil Berry (@neilberryguitar) reported

    Oh @amazon why did you do this? People don’t always have a choice on who issues their credit cards … and even with large companies like yourselves credit cards are safer for use online than debit. You’ve put a lot of people in a difficult position.

  • Undetermined_US
    lnOrOut (@Undetermined_US) reported

    @HudgellMike @spenley @MarcCieslak I doubt it. The rate is probably also the rate all UK businesses have to pay so VISA won't back down.. Amazon knows it will lose some business because of the customer hassle factor, but they must conclude they will save more by doing this.

  • victorsmate
    don keeballs (@victorsmate) reported

    @bongosherbert Don't buy from Amazon; problem solved!

  • notmoro
    Jess (@notmoro) reported

    @Cromerty Ideally I would like to say, welp, I guess that's it for me buying stuff from Amazon, and shut my account down. But @mrnotmoro has to see Wheel of Time. :/

  • keplerniko
    KeplerNiko (@keplerniko) reported

    Amazon has made this public to put pressure on VISA to back down. Surely the dispute has to do with interchange fees, and the fact VISA debit cards will continue to be accepted seems to support that.

  • thisisonps33
    Aiden Bliss (@thisisonps33) reported

    @tica_attica @jezobrien @SkyNews look at the end of the day visa they were going to raise fees in March, MasterCard said it in January and surely this can't be much of a problem if Amazon is still gonna take Visa payments into the new year

  • thisisonps33
    Aiden Bliss (@thisisonps33) reported

    @jezobrien @tica_attica @SkyNews look at the end of the day visa they were going to raise fees in March, MasterCard said it in January and surely this can't be much of a problem if Amazon is still gonna take Visa payments into the new year

  • SteveBeer
    Steve Beer (@SteveBeer) reported

    @MartinSLewis The blame is with VISA. Every business in the UK, whether monsters like Amazon or the local shop down the road will be hit by the increased charges. If you want to quit Amazon that’s fine, but long term it’s more effective to threaten to cancel your VISA card.

  • Buttholius
    Buttholius (@Buttholius) reported

    @Barclaycard Sorry to hear that. Let's hope Visa settle the issue with Amazon, or a lot of peeps will jump ship! 🤞🤞

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