1. Home
  2. Companies
  3. Amazon
  4. Outage Map
Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

Less
More
Check Current Status

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Pichincha 2
Toronto, ON 18
Munich, Bavaria 1
San Jose, CA 12
Newport, RI 1
Kinsley, KS 1
Farmington, MI 1
San Francisco, CA 14
Tyler, TX 2
Leesburg, GA 2
Milwaukee, WI 2
Charlotte, NC 6
Madrid, Madrid 2
Ramona, CA 3
Timpson, TX 1
Fort Worth, TX 7
Benito Juarez, CDMX 5
Marcheprime, Nouvelle-Aquitaine 1
Suresnes, Île-de-France 1
Cenon, Nouvelle-Aquitaine 1
Township of Evan, KS 14
Bertha, MN 1
Parsippany, NJ 1
Las Vegas, NV 13
Dallas, TX 37
Colorado Springs, CO 3
Philadelphia, PA 8
Borough of Juniata Terrace, PA 2
Grimsby, England 1
East Zorra-Tavistock, ON 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • zenck_null
    Chris Nelson (@zenck_null) reported

    @CoderciseYT @loomdoop Half-Priced Books... The main problem is there is a customer that will come into all the stores and scan the shelves with a ring based scanner and phone app that checks the ISBN vs what the prices are on Amazon and Ebay, thus scooping up the treasures. 🤨

  • ShadowAlpha
    ShadowFalls (@ShadowAlpha) reported

    @RetroToshi This is specifically someone scamming Amazon returns. Amazon doesn't check their returns very well if at all. The fact Amazon let anyone return a game at all is a problem. Anyone could just beat a game and simply return it before the return window was up.

  • ManiNetha007
    Mani Netha (@ManiNetha007) reported

    @AmazonHelp @AmazonHelp Delivery was promised by 12 PM, then again by 10 PM, and both commitments were broken. I waited all day based on these assurances. Two false promises and unacceptable service. If this is not resolved properly, I will escalate the matter formally.

  • SCHostetler
    Steve Hostetler (@SCHostetler) reported

    @DorisKluin @MarkBadMan Amazon has about 60% of the print market share in the US and around 84% of ebooks. If you don't see how decreased visibility on Amazon is a major problem for sales, you not only don't understand book sales, but you also don't understand basic math.

  • stephen85906348
    dylan (@stephen85906348) reported

    @gogzkerr I have tbh ...never regret spending money on travel ,I have been up the Amazon ,trekked the Andes and Himalayas and travelled nearly the length of Africa before I settled down ...life has been good

  • abhinav_twit
    AbM (@abhinav_twit) reported

    @AmazonHelp For order no : 406-0121787-7802738 , there is a broken item. I have already submitted proofs yet it resets and does not register my request.

  • QuikInsightz
    QuikInsightz (@QuikInsightz) reported

    🚨One of the biggest enterprise AI partnerships between Amazon Web Services and OpenAI just went live and the timing was no accident. What happened: - On Monday, OpenAI and Microsoft amended their agreement, ending Microsoft’s exclusive cloud arrangement - Within 24 hours, OpenAI’s models were live on Amazon Bedrock - AWS CEO Matt Garman said at the launch event: “Their production applications run in AWS. Their data is in AWS. They trust the security of AWS. And we’ve forced them for the last couple of years to get great OpenAI models to go to other places.” Three things that launched: - OpenAI models on Bedrock — Enterprises can now use OpenAI’s most advanced models directly inside Amazon’s cloud. No new contracts, no separate logins, no new security approvals. It simply plugs into the systems companies already use on AWS and gets billed to their existing Amazon account - Codex on Bedrock — Codex is OpenAI’s AI tool that helps developers write, fix, and understand code. Over 4 million people use it every week. It now runs entirely inside AWS, meaning companies don’t need to go outside their existing setup to access it - Amazon Bedrock Managed Agents, powered by OpenAI — Think of a regular AI assistant as someone with no memory, every conversation starts from scratch. This product gives AI agents persistent memory, meaning they can remember past work, pick up where they left off, and handle long, complex business tasks from start to finish, all within a company’s existing Amazon environment Why this matters: - OpenAI’s CRO wrote in an internal memo that Microsoft’s exclusivity had “limited our ability to meet enterprises where they are” and that inbound demand for the AWS offering had been “frankly staggering” - Enterprise revenue is already 40% of OpenAI’s total revenue and is on track to match consumer revenue by end of 2026 - Every dollar of that enterprise growth now runs through AWS infrastructure - The cloud deal alone is worth over $100 billion across eight years - OpenAI has committed to running 2 gigawatts of compute on Amazon’s Trainium chips The bigger picture: - AWS AI revenue crossed a $15 billion annual run rate in Q1 2026, growing at triple-digit rates - Amazon is spending $200 billion in capex on AI infrastructure in 2026 alone - Amazon’s $50 billion investment in OpenAI now has a direct commercial return mechanism

  • Smit0912
    Smita Mrs India Earth (@Smit0912) reported

    @AmazonHelp No this is a false statement on your app mentioned. Need an apology and prompt delivery or else i will raise this issue further as i have done the payment.

  • SomPrak31512876
    SP Dixit (@SomPrak31512876) reported

    @AmazonHelp Your team is incompetent and unprofessional. I want to write a mail to the concerned nodal officer, if no mail/contact of nodal officer is available then you are already violating laid down regulations for sellers/merchant sites.

  • Alan_Tolman87
    alan tolman (@Alan_Tolman87) reported

    @AmazonHelp All they keep saying is there’s issues with there system every time i phone use need to look into this and sort it

  • gowthamsamurai
    Gowtham. M (@gowthamsamurai) reported

    @AmazonHelp This clearly shows you’re avoiding the issue by redirecting me to generic emails. My concern about misleading Prime delivery is still not addressed. Need a direct answer here.

  • ManiNetha007
    Mani Netha (@ManiNetha007) reported

    @AmazonHelp @AmazonHelp The app promised 12 PM delivery, then I was asked to wait until 10 PM, and both promises were broken. Agents only say sorry, but no one is accepting responsibility for the false commitments and wasted time. An apology without accountability is not resolution.

  • TheQuantMonk
    The Quant Monk (@TheQuantMonk) reported

    @AmazonHelp It's about KDP account verification issue, not the amazon account.

  • Ur_Hemendra
    Hemendra Singh (@Ur_Hemendra) reported

    I have placed so many orders for their investigation, but it seems they don’t even care to look at what went wrong every time. Amazon customer care just expects that the issue will get auto resolved by next order, so nothing to do for now. @amazon @amazonIN @AmazonHelp

  • Tapesh_C
    Tapesh Chowdhury (@Tapesh_C) reported

    Most Amazon sellers pause ads when orders slow down. That is exactly why sales never recover. No orders for 2–3 days. You panic. You pause ads. Big mistake. Here’s what actually happens: → Amazon sees zero sales velocity → Keyword ranking starts dropping → Competitors take your top spots → Organic traffic falls week after week → Restarting ads costs 2x more Amazon rewards consistency. Not emotions. We managed a home category brand. They paused ads for 9 days. Result? Organic rank dropped from page 1 to page 3. Recovery took 28 days. ACOS jumped from 26% to 44%. The real fix when orders slow down: → Check conversion rate before touching ads → If CVR below 12%, fix listing first → Reduce bids 10–15%, don’t pause fully → Shift budget to top 5 converting keywords → Add negatives from last 14 days report Ads are fuel. You don’t turn off the engine mid-race. You adjust speed. If your sales drop for 3 days, what do you do first?

Check Current Status