Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 16
Atlanta, GA 14
Chicago, IL 14
Seattle, WA 11
Los Angeles, CA 10
Columbus, OH 9
New York City, NY 8
Ashburn, VA 7
Denver, CO 7
London, England 6
San Jose, CA 6
Manchester, England 6
Las Vegas, NV 5
Jacksonville, FL 5
San Francisco, CA 5
Coatesville, PA 5
Madison, WI 4
Indianapolis, IN 4
Frankfurt am Main, Hessen 4
Columbia, MO 4
Paris, Île-de-France 4
Madrid, Comunidad de Madrid 4
Southampton, England 4
Tampa, FL 4
San Antonio, TX 4
Boston, MA 4
Cincinnati, OH 3
Warren, MI 3
Birmingham, AL 3
Gloucester, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @camdens999 Hi there! Can you confirm for us whether you have had this issue resolved by our Team or do you require further assistance? Can you also confirm for us which Amazon site you use (.com, .in, uk, .au, etc?). -Rebecca

  • PrajaktaKasale Prajakta Kasale (@PrajaktaKasale) reported

    @AmazonHelp Mam, with all due respect I already provided all the information. Besides don't you have a history of my complaints about the same issue? Now it is time to take an action. Tracking ID: 264046341521. @amazonIN @AmazonHelp

  • OliverBooks Lauren Oliver (@OliverBooks) reported

    @ChaseStein_ Oh my god ok I was gonna do a kinda panic like March madness but... problem is like (this is so dumb) but everything is so decentralized that it’s hard to know where to have the home be. But at the same time you can’t even search the merchandise on Amazon so it’s like

  • salimmj4 Salim | سليم (@salimmj4) reported

    Terrible experience today with @AmericanAir. They really don’t care about their customers that much. I think @amazon needs to get into the business of transporting humans.

  • ReggaeVybzRadio Reggae Vybz C.E.O (@ReggaeVybzRadio) reported

    @ItsMeStopEvil @OliviaLittle It’s not bs. Amazon had already taken it down by the time you looked it up.

  • PrashantG1995 Prashant Gupta (@PrashantG1995) reported

    @AmazonHelp After reinstalling, again getting same issue. @amazonIN @AmazonHelp

  • skgoswami1 Soumitra Goswami (@skgoswami1) reported

    I seriously recommend not to purchase any capital items from @amazon. If all go well no problem but any problem it is hell of dealing with them. Help is name sake. I do not know if I am so unlucky that it happened with every purchase but really paying money nobody wants such.

  • prebodh Prabodh Gupta (@prebodh) reported

    @AmazonHelp I have reached out through phone, chat etc. Please let me know if you are interested in addressing the issue. Don't try to divert to another channel.

  • abhijoy_jeet Abhijit Das (@abhijoy_jeet) reported

    @amazonIN - Dissatisfied with your technical issue and no support by customer care... An unfortunate PRIME customer of Amazon Prime.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 17.92ms Download: 300.2Mbps Upload: 145.36Mbps

  • asanoop24 Anoop Sharma (@asanoop24) reported

    @AmazonHelp This issue was escalated on 11th June itself by the on-call customer support executive. Are you escalating this from scratch again? Can't you use their escalation updates? Or Are you saying there hasn't been any update/movement on this in the last 2 days. Pls help me understand.

  • PrajaktaKasale Prajakta Kasale (@PrajaktaKasale) reported

    @AmazonHelp Thank you for your replies. I'm not getting assistance from the @amazonIN @AmazonHelp team and that's why I have to take the help of social media. I don't like to escalate the issue if it gets solved at the primary level. Tracking ID: 264046341521

  • arjunkumar86 ARJUN KUMAR SINGH (@arjunkumar86) reported

    @AmazonHelp Have you checked it on your system and had you read all my mails? Pickup has not been done and money not refunded yet. I have all proofs regarding this issue and i am not able to check anything on app.

  • shaneheneghan Shane Heneghan (@shaneheneghan) reported from Bruxelles-Capitale, Bruxelles-Capitale

    @cr15b Amazon Prime are terrible for this. Baffles me that anyone would actually pay for it tbh.

  • rajkotraja99 siddharth raja (@rajkotraja99) reported

    @AmazonHelp Pathetic experience i am getting. Looting people by sending broken products and then not accepting return. Not something i expect from Amazon. Surely you have lost an loyal customer today.

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