Amazon Outage Map

Community Discussion

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hunter Sands (@STSWSands) reported 5 minutes ago

  I don’t know what I did to the people at @amazon. I may be the only human who isn’t getting their packages on time. I had 2 packages with “delivery issues” never delivered or refunded. Then, today they said they put it in the Luxer but I didn’t get a code. They had more than 1k reviews too.

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  Amazon Help (@AmazonHelp) reported 6 minutes ago

  @Mallikarju45117 @Mallikarju45117 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

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  Ashish Gupta (@ashishbomu) reported 7 minutes ago

  @AmazonHelp My problem is not solve please understand

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  Sumit Gupta (@sumit22gupta) reported 8 minutes ago

  @InkAndOpinions @ICICIBank Perennial problem with them my no in savings a/c & credit card issued by amazon are entered on diff databases they operate on..so if i get this on cr card..finnacle removes it from savings bank.. They suggested close the bank ac & keep the ccard..imagine

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  Brandon 🇺🇸 (@Forklift5909) reported 9 minutes ago

  @PhilipPeake >Does Amazon ever look at returns before shipping them out again? Nah. We specifically have our product returns set to never be placed into warehouse inventory, yet they still do it if they think the item was unused. But most warehouse workers don't know what they're looking at. Many don't care or have the time to care. The rest of the Amazon employees are working for $2/hour in Bangalore and have the cognition of toddlers. Not even joking. Amazon shut down a warehouse last month in California and stranded one of our shipments and the "elite global talent" couldn't manage to reschedule delivery at a different warehouse without me having to escalate to leadership. Think about that - the world's largest logistics company couldn't book an appointment at their own warehouse, because of who they hire now. On top of this, if your items start getting 'condition complaints' on returns because of Amazon reshipping used items to others customers, they'll pull your entire inventory (this could be tens of thousands of units), blame you for the condition problems, and potentially crater your business overnight until you draft an appeal, accept fault for what you haven't done, and plead to the guy making $2/hour to reinstate your product. Remember, he has no product knowledge either and hails from the most bureaucratic nation on earth. So it's mostly about hitting checkboxes. He will spend 30 seconds not understanding your issue before moving on to the next to keep his own KPI metrics in check. And all this is after an algorithm/AI first scans your appeal to ensure you aren't blaming Amazon, because that's an automatic denial. That's how they operate. It's a series of algorithms backed up with overseas indians, thousands of which are over here because we can't possible hire Americans to do any of this properly. Or hell, even Philippines. Their labor is just as cheap, most speak better english and are smarter in my experience. But I guess they haven't weaseled their way into our tech companies like India has. Once in a blue moon you'll get an American. But it's rare these days. Failing all this, your last option is to email CEO Andy Jassy which gets to the leadership team, and they're all Indians now too. They used to be Americans, not anymore. This is the nuclear option, so you don't do it often. We used it maybe twice from 2015 - 2020. I've had to use it twice just this year. It's gotten so bad over the past 5 years, I'm actually amazed their operations haven't imploded yet. And as bad as all of this is, Walmart is worse. I had to spend weeks explaining to their elite talent how to swap out images on walmart's website. It's like he had never used a computer or spreadsheet. Just zero comprehension. All of corporate America is now hiring this type of 'talent' at the GCCs in India (Global Capability Centers) which is the most ironic name on earth as none of them are capable at whatever they were hired for. That's been my repeated experience. It's at the point I'm truly afraid our society is going to degrade into complete disfunction. I mean, straight up not working sort of disfunction...like if you raptured all the people with an IQ above 70. It starts in small ways like this and then you find you can't keep the lights on and the water flowing. Anyway, not meaning to black pill. Sorry about the return issue. Wish I could say it'll get better.

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  Krutik Sheth 🇮🇳 (@krutiksheth) reported 13 minutes ago

  @AmazonHelp your support link seems broken and even I cannot contact support through app

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  ethan (@erw_57) reported 16 minutes ago

  @dzhng burning down the Amazon to rewrite a thousand lines of typescript into 2 trillion lines of assembly

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  Purpledragon (@MVadivalan) reported 17 minutes ago

  @AmazonHelp How much time should I wait 1 month ? To resolve this issue,just escalated 2 days ago,I need to wait again and again for my each complain

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  SIRAJUL ISLAM (@I_MSIRAJUL) reported 17 minutes ago

  @AmazonHelp Your link also not working

• 
  haitham (@theonlyhaitham) reported 18 minutes ago

  Amazon does not charge you to ship what your box weighs. It charges you for whichever is bigger: the weight, or the space. I ran the numbers on one of my own 3-packs. Actual weight, just under 1 pound. But the box measures 17 x 8 x 2 inches, and Amazon turns that space into a billing weight of 2.1 pounds. So I pay to ship 2.1 pounds of a product that weighs 1. The three pouches inside fill about a third of the box. The rest is air, and air is the thing being billed. Here is the check. Multiply your box length by width by height, then divide by 139. If that number is bigger than what the box actually weighs on a scale, you are paying for empty space on every order you ship. Fix the box before you touch your ads.

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  Richard (@rickrrobertson) reported 18 minutes ago

  @RositaGeor18832 @CBSNews It makes you wonder who got rich from allowing the Zoning. I know someone having trouble getting a warehouse installed because of residential. It’s ridiculous Amazon & others have theirs built.

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  DG 🇮🇳 (@dhavalgandhi007) reported 22 minutes ago

  @gautam888 @ICICIBank @HDFC_Bank Kya lodu log hain bro, bought gold silver on amazon have been doing it since 6 years, limit of 10 lakhs 15 year old account, never exceeded the cc limit more than 20 percent available per month, they flagged it suddenly, brought the limits down and raised a flag on other cards where there are zero transactions, BMS swiggy here and there when asked why flag this card, they are showing transactions of apay card, IT systems are fully messed up and they claim to be Indias no 1 bank the senior management is in siesta since 15 days now

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  Zubiqo (@zubiqo) reported 29 minutes ago

  NEW: Marvell issues Google $GOOGL a warrant for 58.97 million shares tied to custom chip revenue. The warrant carries an exercise price of $206.58 per share and mostly vests as Google generates revenue from Marvell silicon. The deal dwarfs Marvell's late-2024 Amazon agreement of 4.18 million shares by more than 14 times in share count. The arrangement follows reports that Google and Marvell are co-developing a memory processing unit and an inference TPU. Marvell now holds warrant-backed silicon partnerships with two of the three major cloud hyperscalers. Cloud providers don't just buy custom silicon anymore, they demand equity cuts to guarantee deployment volume.

• 
  Chris | Amazon FBA | 🇬🇧in🇨🇳 | MCIPS (@chris_fba4u) reported 30 minutes ago

  The issue is that our products require installation. Amazon’s approach to sellers and customers is to treat all products on their marketplace as identical and requiring no communication. Our customers have questions and want to reach out, but Amazon makes it almost impossible for them to figure out how to contact the manufacturer. Additionally, some customers lack the necessary intelligence to navigate Amazon’s systems. It feels like our products are an intelligence test, and I can relate to this experience. For instance, I once found myself in a hotel unable to use the AC. Instead of simply leaving and posting a negative review, I called the front desk. A helpful staff member explained the confusing process, guiding me through the necessary steps to activate the AC. Sometimes, customers need assistance from experts, not just Amazon’s AI or complicated systems. Analysing our returns reveals that customers are indeed confused. We create reports, make updates, and change videos, instruction manuals, images, and bullet points to address these issues. However, some customers still don’t read manuals, watch videos, or seek direct assistance. Amazon’s lack of customer support exacerbates this problem.

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  SL (@SL41704209) reported 31 minutes ago

  @ShaneWenzel Yet zero issue peddling his books on the American giant Amazon nor hesitating to clutch pearls on X .... another American entity Surely I'm not the only one noticing this 🤨