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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 28
Chicago, IL 38
Rājkot, GJ 1
Tijuana, BCN 4
Houston, TX 15
Toronto, ON 17
Paris, Île-de-France 6
Edison, NJ 5
Lynchburg, VA 3
Los Angeles, CA 34
Greenville, NC 2
Strasbourg, ACAL 1
Runnemede, NJ 1
Denver, CO 20
Anaheim, CA 1
Ashburn, VA 17
Las Vegas, NV 14
Manchester, England 3
New York City, NY 40
Byram, MS 1
Bordeaux, Nouvelle-Aquitaine 2
Atlanta, GA 24
Naucalpan de Juárez, MEX 1
Realengo, RJ 2
Fort Worth, TX 8
Blue Ridge Summit, PA 1
Greer, SC 1
London, England 11
Township of Columbia, MI 1
Fort Wayne, IN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @freddietuc89382 We're terribly sorry to hear about these issues you're facing with your account. To best assist, could you please confirm which Amazon marketplace (.com, .uk, .de, etc.) your account is registered to? Please reply via DM, without disclosing any further account details, so we can assist. -Bob

  • AuthorRandallB
    Randall Barnes (@AuthorRandallB) reported

    The audio is a second ahead of the broadcast on ABC during the Orlando/Detroit game. According to y’all, I thought that was just an Amazon prime issue lol But tell me again how we should keep these games locked on cable when there’s no broadcast windows lol

  • Ralloyd33
    Ra Lloyd (@Ralloyd33) reported

    @Biotifeh Distance shouldn't be an issue for the ebook since it’s a digital download. You might need to check your local Amazon marketplace settings. That said, I’d be happy to notify you the moment the paper copy is available for shipping to your location!

  • LCGillatt
    Linda Gillatt ✝ 🇬🇧 (@LCGillatt) reported

    @AmazonHelp I am also contacting your suppliers directly to let them know that Amazon is letting them down too! And with copies of your 'chat'.

  • goldhawkickz13
    goldhawkickz13 (@goldhawkickz13) reported

    @AmazonHelp how could you consider delivery carrier comfirm to Amazon merchandise was delivered in good condition as answer to discard my problem of it being safedropped with pics proof of delivery at a garage door that isnt mine as relavent solution?

  • Nareshk65979541
    Naresh kumar (@Nareshk65979541) reported

    I booked a bus ticket via Amazon Pay, but the bus hasn’t arrived and no response from the bus support team. This is extremely disappointing. Please look into this issue immediately and process a refund. And take action on bus Order ID: 405-2635770-6790737 @redBus_in @AmazonHelp

  • doggiebrigade
    Coleman (@doggiebrigade) reported

    @PhilHollowayEsq Each bull only has one. (Please get him a bully stick holder so that last slimy two inches don’t slide down his throat. Lots on Amazon. Not cheap but neither is emergency blockage surgery.)

  • courage_trusted
    PRASHANTH S (@courage_trusted) reported

    @AmazonHelp @ajassy There is a difference between providing information and resolution. That is the problem you people are a misfit in the industry and a waste of time for customers indulging with you. When will your management understand the customer and stop behaving like fools.

  • imperfectfordre
    ❄️ (@imperfectfordre) reported

    @iAyushiRajput @FilmUpdates because amazon products and the creators behind them aren’t the issue? he is. it’s a great app, but he’s a capitalist, has created horrible work conditions, and doesn’t use his wealth for any good. mistreats employees, and is damn near trying to create an illegal monopoly

  • RuthEBrown8888
    Ruth E. Brown 🇺🇲 (@RuthEBrown8888) reported

    @iWomansplainer Always. Amazon is the problem.

  • MThunderwing
    MrThunderwing (@MThunderwing) reported

    Waited for about 20mins and nothing changed, after an initial browser shut down and re-open. Finally got it working by exiting and reloading it after 20mins. @AmazonHelp can you please clarify what actually happened here? I've never noticed been able to instantly go in game before.

  • JesseMock4
    Jesse Mock (@JesseMock4) reported

    @Gardyloo_Alert @KCMalone0531 Similar to AOC getting Amazon out of New York, taking thousands of good paying jobs and tax revenue with it Dims are a tad slow in thinking the job creators and billionaires in their states are going to stick around with the Tax & Spend flawed policies and Free Stuff they push !!

  • Saishiv17
    Sai Shiva | Markets (@Saishiv17) reported

    @BoringBiz_ This advice ages badly the moment your company does layoffs. Ask anyone laid off from Meta or Amazon this year if doubling down on the career path felt like the highest ROI move. One income stream is one decision away from zero.

  • Summy_07
    Sumit Payal (@Summy_07) reported

    @AmazonHelp I cannot reschedule as Iam leaving city permanently for long time The item valueis very low and the product itself is incomplete Sending a person for a single broken button is a waste of resource for Amazon too Please waive off the pickup and process refund as a onetime exception

  • ajithdax
    Ajith Das (@ajithdax) reported

    Hello I bought a Gram 17 laptop nearly 3 years ago from Amazon. I am having a battery issue. It is still under warranty. But yr customer service says warranty for battery is only 1 year. This is not done. The Amazon invoice is clear... 3 year full warranty. Pl sort this out.

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