Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wigan, England | 1 |
| Aulnay-sous-Bois, Île-de-France | 1 |
| Papao, Îles du Vent | 1 |
| Kennedy, AL | 1 |
| Evans Mills, NY | 1 |
| Captieux, Nouvelle-Aquitaine | 1 |
| Caen, Normandy | 1 |
| Rājkot, GJ | 1 |
| San Diego, CA | 1 |
| Nevers, Bourgogne-Franche-Comté | 1 |
| Fort Worth, TX | 2 |
| Medina, OH | 1 |
| Township of Evan, KS | 2 |
| Edison, NJ | 2 |
| Inverurie, Scotland | 1 |
| Carrollton, TX | 1 |
| Nicolás Romero, MEX | 1 |
| Valencia, Valencia | 1 |
| Châtenay-Malabry, Île-de-France | 1 |
| Cergy, Île-de-France | 2 |
| Chicago, IL | 2 |
| Ashburn, VA | 2 |
| Queens, NY | 1 |
| Ahmedabad, GJ | 1 |
| Châtellerault, Nouvelle-Aquitaine | 1 |
| Cherbourg-Octeville, Normandy | 1 |
| Penzberg, Bavaria | 1 |
| Seattle, WA | 3 |
| Wiesbaden, Hesse | 1 |
| Columbus, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Captain Coordination (@KleptoBek) reported@akafaceUS A lot of malls died long before Amazon became a thing, due to security challenges & ridiculously high overhead costs, among other problems.
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Duane - 🧙♂️🖖 - keybase.io/dfk (@honestduane) reported@PlumbNick I also get these kind of harassing phone calls from recruiters claiming to work with Amazon who don't seem to understand that as a prior L7 that asking me to boomerang comes with terms and conditions that require they fix the **** that let made me want to leave and not accept L8.
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Pffft2 🇺🇸🔥 (@45wonyuge) reported@glennsarcastic @amazon Wow, I did not know this! I think it’s because amazon uses USPS primarily now. My back up delivery person is very good but told me that my primary delivery person sends packages back when she feels they are too heavy for her to deliver. I never had this problem when they used fed ex. If you ever attempt in the future, contact me and I’ll give you an alternate address. So sorry!
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David Bruce (@DavidBruceman) reported@omgsidewalks If climate change is really a concern then why is no one mentioning the destruction of the Amazon rain forest? It slows Global Warming: By locking away greenhouse gases, the Amazon helps slow down the pace of global climate change.
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Rochelle (@itsrochellaa) reported@AmazonHelp But the problem is I also got a new mobile phone during my upgrade. So I don’t have a trusted device because of the new phone and new phone number now. How can I recover my account ? My email and postal address remain the same. And I have my ID. Please can you help
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Lianchi (@Lianchi830342) reported@Caterinna313 Everyone should go on Amazon and once you type in the name of the book, scroll down to “Report this article” and report it for whatever reason you find it offensive.
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Cker (@DesigningMind) reported@akafaceUS Here was the problem with mall design. They are massive. You park on one side at an anchor store for instance. It’s January so you and your kids all have coats on. You walk into the mall and there are no buggies/carts. You walk throughout that mall supposedly buying at many stores with only two hands that are already taken up with coats kids snacks drinks… are you gonna walk back to your car to drop off your packages midway through and then go back into the mall and walk another mile to get to another store to carry bags back? That was the reality of malls. And we did it because there were no other options, they were beautiful, and felt vibrant … so we put up with the . drawbacks. However, many got old, became a place that needed more and more security, and the downside design issues are fixed with online shopping . Amazon: you’re exhausted from a busy day you put the kids to bed. You relax on the couch buy everything you need and it’s at your door when you get home from work the next day. No-brainer. My vote would have been to fix malls. Online shopping should’ve been taxed and physical stores should have been tax free to encourage people to get off the couch, walk! and actually see the products that they are buying, and have a social day shopping with their family.
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dgaf_dizzle (@HasanFarazDada) reported@AmazonHelp The problem has not been resolved, no one has called me back and i am being sent around in circles. I am shocked by how bad the customer service is and hope this reached a wider audience.
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Lori Jo 🤪 (@LoriStory20) reported@45wonyuge @amazon 50% of the time my Amazon deliveries go to the Post Office. Yesterday I picked up a box and it rattled like a box of parts. It was actually a ceramic tissue holder broken in many pieces. The interior packing was just a little *** of paper. No matter the carrier, there was no way it was going to make it to me in tact. Infuriating. I’m staging a tiny house and it was part of my pop of color. Now it’s on me to ship back their packing error. It’s not simple task in a tiny town.
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Michael Patrón (@michaelpatron0) reported@DanielDoor8 FTC is suing Amazon and released info. Amazon replied back with a bunch of counters that don't really address the issue at hand.
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Max Hailperin (@MaxHailperin) reported@AmazonHelp I have told you that one of your contractors screwed over one of your customers. Either you care about that or you don't. This really isn't my problem.
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Sourabha Shakya (@sourabha4u) reportedHi @narendramodi is it ok for @amazonIN to pickup a laptop worth 83,000 rupees and not issue a refund? Amazon can not dare such thing in the USA or Europe. How can do business in our soil with such practice?
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Marcus Cruz (@Marcus8214) reported@rauliscoolyo @salinisalazini Problem is that there is 30 nationally televised games. So you still need ESPN, NBC and Amazon Prime.
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Devendra Agarwal (@devendra0202) reported@amazonIN @amazon @AmazonHelp website was fake. With my previous experience, I can say that they never deliver items in such cases. Amazon system does not support customer in such cases. There was a time, when Amazon cared for customers, but not any more. This time, I will escalate this issue, will (3/4)
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˖ . ݁𝜗𝜚. ݁ (@celestiaIjay) reportedthank god i kept my broken amazon knock off since og fate tour