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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guadalajara, JAL 1
New York City, NY 1
Pozza di Fassa, Trentino-Alto Adige 1
Bristol, England 1
Paris, Île-de-France 15
Natal, RN 1
Gourdon, Occitanie 1
London, England 4
La Coucourde, Auvergne-Rhône-Alpes 1
Berlin, Berlin 2
Lügde, NRW 1
San Francisco, CA 1
Llucmajor, Balearic Islands 1
Barcelona, Catalonia 3
Ash Grove, MO 1
Madrid, Madrid 4
Castellterçol, Catalonia 1
Alicante, Valencia 2
Saint-Herblain, Pays de la Loire 1
Narón, Galicia 1
Vienna, Vienna 1
Tres Cantos, Madrid 1
Salisbury, MD 1
Amsterdam, nh 1
Moorpark, CA 1
Zaragoza, Aragon 1
Corminboeuf, FR 1
Armentières, Hauts-de-France 1
Sainte-Agathe-des-Monts, QC 1
Waldbröl, NRW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • DomDiSab
    MTN (@DomDiSab) reported

    @allinkid Sink your paramount subscription with your Amazon prime app and watch through their platform. Zero issues using that for no extra cost

  • jake_rm_
    Jake Martin | Amazon Advertising 🛠 (@jake_rm_) reported

    The cheapest product research available to you is sitting in your reviews and return comments. Go and read them. Customers will flag friction you may never have spotted on your own. Two examples from one of our clients: 🔶 Shoppers couldn't work out whether the product was rechargeable. It said so on the listing. They weren't getting it. Once we saw the trend of comments, the brand put a sticker on the product itself reading 'Rechargeable'. Confusion gone. 🔶 Others couldn't get the product to pair with their phone. The cause: Amazon was returning used units to FBA stock, and those units were still connected to the previous customer's device. The brand's fix was a note inside the packaging - "If your bag is open, request a replacement." Fewer frustrated buyers, fewer one-star reviews. Your customers are already telling you how to make the product better. So pay attention to their feedback!

  • AditDas19
    Adit Das (@AditDas19) reported

    @amazonindia @AmazonHelp I have been waiting for my order today, but despite raising the issue multiple times, there is still no proper response. Please investigate this urgently and deliver my order today. @jagograhakjago

  • BobDuncan9751
    Bob Duncan (@BobDuncan9751) reported

    @teacher_mom03 I'd love to. My Amazon account screwed up right now. Trying to fix it

  • ElectrcNINJA
    Raveoli (@ElectrcNINJA) reported

    @teslasimulator @amazon First world problems at their worst

  • shrinidhi4u
    Shri S (@shrinidhi4u) reported

    @michaelpatron0 Enroll your product into Amazon Transparency. This solved the problem for us.

  • PFDFIREMEDIC32
    James A Kalb (@PFDFIREMEDIC32) reported

    @RepBrandonGill How about making billionaires pay more taxes, make Amazon and Meta pay more taxes, make churches pay taxes- that would solve a lot of problems.

  • NorthernSki
    North (@NorthernSki) reported

    1. Buy a good email I will unfortunetly be gatekeeping my go to provider so you gonna have to do your owb research on this😭 But this is how you know the Email is usually good: - It has normal human activity like Facebook login codes, Amazon Orders etc.. - It’s at least a year old (ideally older) - Has a country set and a phone number is already attatched to it. These are all green flags you should look for, however this doesn’t mean the email will work 100% of the time.

  • moallina
    Abdulkadir moalin (@moallina) reported

    @JeffBezos I'm prime member customer for over 15 years & lately have multiple packages delivery issues with one of your distributor centers My packages comes from Revere, ma center either you have there the least competent center manager or the least qualified drivers who can't Read the delivery instructions to put the packages in the apartment Amazon hub locker unfortunately I am done with Amazon will cancel My prime membership & switch to local retail stores can't handle any more headaches bye bye amazon & Jeff ! this matters are settled from My end Regards Sir! Abdul! disappointed & de satisfied customer for multiple times Abdul

  • RobinvReynolds
    Robin Reynolds (@RobinvReynolds) reported

    . GREED IS THE ONLY GENUINE WORLDWIDE PANDEMIC... IT IS AT THE CORE OF EVERY ILL THIS WORLD SUFFERS . "I fear that in the end, this great experiment that we call 'America' is going to show that if a society prioritizes greed over love for your neighbor, eventually, *everything* will collapse." -- Julius Kim . This is exactly, PRECISELY, what I see taking place around me. I live in a condo with my Mother who I care for. It's almost like living in an apartment complex. My neighbors are ****. Creepy, nosey, selfish, snobbish, treacherous, and underhanded. I've been here 8 years now and haven't made one friend yet. And it hasn't been for lack of trying, I can tell you. But these same neighbors are always spending money: remodeling; new cars, clothes, furniture and appliances; Amazon, UPS and Fed-ex deliveries every other day... it's Christmas all year long. These people clearly don't know how to treat anyone and clearly just don't care. What I am witnessing in real time is a blatent ongoing evaporation from human beings of the finer human qualities such as: gratitude, humility, generosity, empathy, kindness and love. And since nature abhors a vacuum, low-vibrational "anti-qualities" like greed, fear, resentment, prejudice, aggression and even actual maliciousness are rushing in to fill the void. People who would never twitch a finger to help you even if your house was on fire will bust their humps to skin you up given any viable opportunity. NOW, like any general rule there are exceptions. I KNOW there are still "good people" out there. Defimnitely. But this is where it's all going. Unequivocally. And like Mr. Kim, I see no happy ending. There's nothing wrong with the world. WE are the problem. This world would be a paradise, if it wasn't for the people. All I want to do is love. I want to love all day long. I want to love every last man, woman and child. I want to BE love and feel love and give love and share love and receive love too, and that's all I ever really want to do... Given that, why is it so ******* hard? Why does this feel like Hell? .

  • ghartman02
    Greg Hartman 🇺🇸 (@ghartman02) reported

    @judymorris3 Mark Cuban sparked a viral healthcare debate by asking why health insurance companies pay $2,500 for an MRI when an independent imaging center down the street charges just $350 for the exact same scan. I don't know how true this is, but this looks to be the problem, We all know how in hospital stays, you get get overcharged, aspirin is $20 a pop. I was in a room for several weeks in rehab, heating wasn't working properly, so they secured a fan. The charge, $200. The cost on Amazon, $15

  • deeparocks
    deepa 🏴‍☠️ (@deeparocks) reported

    @Polymarket Amazon will replace it what’s the outage above

  • TXStickMan
    A Perfectly Reasonable Explanation (@TXStickMan) reported

    @usbank: Got my replacement Prime Business card and tried to register it online. It threw an error Waited until it auto-activated on the 14th & tried again. Still got an error. Called customer support. "Try again on the 20th. It'll work then" It didn't. I got an error My payment was due yesterday. Yeah, I know: "don't worry about it, we know it's not your fault you can't make the payment" But this is a card I didn't ask for in the first place. I was told I was getting, because @amazon decided And "auto-activating" a card you don't even know a customer received is a security issue. Those things alone add up to a sketchy customer experience And now I'm burning time repeatedly trying to get your system to work, with unhelpful error messages from your web site and no useful information from customer service. This is not the way to build trust

  • Di3oOo
    Mo0odi85 (@Di3oOo) reported

    @AmazonHelp My issue wasn’t resolve until now with Amazon and I didn’t get my refund from 2.5 months. No action was taken seriously

  • Giglamesh7
    Gilgamesh (@Giglamesh7) reported

    @nic_carter You are being purposefully obtuse if you cannot discern the opposition to XgW AI hyperscalers vs a couple of server racks serving up a website. Its like comparing the amazon to the tree in your backyard. Sounds very much like someone is paying you to be this obtuse.

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