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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longview, WA 1
Ashburn, VA 7
Millsboro, DE 1
Vancouver, BC 3
Milford, OH 1
Township of Bradley, AR 1
Rogers, AR 1
Xalapa de Enríquez, VER 3
Ione, CA 1
Newark, NJ 3
West Springfield, MA 2
Westerville, OH 1
Montauban, Occitanie 1
Metz, ACAL 1
Pittsburg, KS 1
Fort Myers, FL 1
Lexington, NC 1
Cape Coral, FL 1
Rennes, Brittany 2
Paris, Île-de-France 14
Wien Stadt, Vienna 1
Gretz-Armainvilliers, Île-de-France 1
Marquette, MI 1
Doncaster, England 1
Vancouver, WA 2
Ingwiller, ACAL 1
Portland, OR 1
Austin, TX 1
York, PA 1
Troyes, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Paytmcare
    Paytm Care (@Paytmcare) reported

    @i_lexo Hi, I’m Vinod. As per the details shared by the brand, the gift voucher is being redeemed on an Amazon Business account. Please note that, as mentioned in the offer Terms & Conditions, this voucher is not valid for redemption on Amazon Business accounts. I request you to redeem it using a regular Amazon account, which should help resolve the issue. I’m here to assist you anytime if you need further help.

  • jonahhodges_
    Jonah 📦 (@jonahhodges_) reported

    The reason brands ignore your outreach has nothing to do with your offer It's the sequence. Most sellers jump straight to the ask before they've earned the right to make one. Here's how the conversation actually has to build: Stage 1 (Basic ask): "Can I buy wholesale?" Stage 2 (Value prop): "I can grow your Amazon sales while you focus on manufacturing." Stage 3 (New model): "Zero retainer. We buy inventory upfront, you get guaranteed profit at the PO, we run everything." Stage 4 (Stronger model): "Zero retainer + we fund PPC ourselves + weekly performance reports." Stage 5 (Prove it first): "Let us fix your worst-performing SKU for free. If it works, we talk exclusivity." 90% never get past stage 1 because they never learned to sequence the conversation.

  • infinity_flair
    infinity_ flair (@infinity_flair) reported

    @MikeBGameGenie I enjoyed it, but it is objectively a box office flop. Amazon is involved, though, so money isn't really an issue. They have a lot of plans for the franchise apparently, so the exposure is probably enough for Amazon to say the movie did what they sent it out to do.

  • GK_Ichagua
    HIM (@GK_Ichagua) reported

    @HedgeFundFomo Nobody buying Amazon stock in 1997 was pricing in shipping costs to the moon either. The joke works until you remember every "space company" makes its money down here.

  • hypnocarrie
    Carrie Freeman (@hypnocarrie) reported

    Go to Amazon and purchase "pet CBD." A little drop will help. It will calm your cutie. I've had my big boy rescue for 6 years. I HAD to use the CBD because he had behavioral issues. Trust me.

  • Commando074
    Just Call Me Jake (@Commando074) reported

    @notizzy93 About 6 months ago, a friend of mine had the same. Said he tested positive for the new COVID. I dunno about that TBH. For your chest, I will recommend Andrographis. You can get on Amazon. I've used it for chest/respiratory issues. Herbal. My Thai Sis-in-Law told me about it.

  • damonlichtblau
    Damon Lichtblau (@damonlichtblau) reported

    @amazon I am finding your arrive by dates to be largely fiction. There's no way to express these concerns on your website, so social media it is. Fix your stuff, or risk shedding prime members. Other companies are better at estimating delivery dates.

  • Closer2Purpose
    ClosertoPurpose (@Closer2Purpose) reported

    @RealityCreation On Amazon during Black Friday/Cyber Monday, what a lot of business owners will do is raise the price of their items, then discount them down to the original price.

  • TaeGawd
    🩷 (@TaeGawd) reported

    My problem is, every time something ship from Amazon, I think it's time to order something else lmao

  • Evan_Swanson_
    Evan Swanson (@Evan_Swanson_) reported

    I've run this audit process on enough declining Amazon accounts to know that the problem is almost never what the seller thinks it is when they first ask for help. The sales are down. The instinct is to look at PPC. But the issue is usually upstream from advertising. Ask these questions, in order: 1 - Product-market fit audit first. Is your product still the best available solution in its category? Markets evolve. Three years ago you might have had the best version of your product on Amazon. Now there are 40 options, several of which have formulated better, added complementary features, or improved packaging and presentation. If competitors have genuinely improved relative to your product and buyers are noticing, conversion rate will decline regardless of what you do with ads. Check the negative reviews on the top three competitors. What are customers praising that they don't praise you for? What problem is someone else solving better? That's your product development roadmap. 2 - Conversion rate audit. Given the traffic you're receiving, what percentage is converting? Compare that to a 90-day and 12-month historical average. If conversion has dropped, ask: Were any listing changes made recently? Did reviews shift? Did a competitor's images get significantly better? Is pricing now out of range relative to the category? If you need help, Sellersprite shows listing changes of competitors. So you can see history of updated titles, images, price, etc 3 - Click-through rate audit. Before conversion is the click. If your main image isn't earning clicks, you're not getting conversion opportunities to improve. Pull your CTR data from the search query performance report. Compare to historical baseline. A CTR drop is almost always either a main image issue or a competitor entering with a stronger image. 4 - Traffic and ads audit last. Only after the first three do I look at advertising in detail. If listing is converting well and CTR is strong, a PPC problem is usually about budget, bid, or campaign structure. But if the listing has problems, fixing ads first is treating a symptom. The order matters. The root cause is almost always higher in the funnel than where sellers look first.

  • billbria
    Bill Bria (@billbria) reported

    @cinemarichard I would agree, I just hope that *when* doesn't become *if*. I know folks got screwed out of the NOES Steelbook set last year, and I'm hoping this isn't a repeat issue with another Amazon exclusive.

  • 100Bagger2
    100Bagger (@100Bagger2) reported

    @dailydirtnap How come there are no reviews on your new book on Amazon? Sales slow?

  • TheTulantro
    Tulantro (@TheTulantro) reported

    @Heccles94 Would you agree with confiscating the entire GDP of your country in order to fix world hunger, provide the world with clean drinking water, and reforesting the Amazon?

  • CapitalOnValue
    Capvalue89 (@CapitalOnValue) reported

    @OnlyKlans1 @DanDon0077 @TobyRNeugebauer Lol. I like the route with people who will get a deal done not the guy who drove the stock down 80% and blew up relationships with Amazon and Google.

  • SGFansUnited
    Stargate Fans United (#SaveStargate) (@SGFansUnited) reported

    I wonder if Amazon is tired of EVERY one of their comments sections being filled with #SaveStargate posts... If they are –– well, there's only way way to solve that problem! #GiveGeroHisGateBack

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