Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 18
Chicago, IL 14
Atlanta, GA 14
New York City, NY 13
Seattle, WA 12
Columbus, OH 10
Denver, CO 8
San Jose, CA 8
Los Angeles, CA 8
Manchester, England 8
London, England 7
Ashburn, VA 6
Miami, FL 6
Edison, NJ 6
Boston, MA 5
San Francisco, CA 5
Tampa, FL 5
Coatesville, PA 5
Jacksonville, FL 5
Las Vegas, NV 4
Paris, Île-de-France 4
Philadelphia, PA 4
City of London, England 4
Frankfurt am Main, Hessen 4
San Antonio, TX 4
St. Louis, MO 4
Washington, D.C., DC 3
Fort Worth, TX 3
Reno, NV 3
Madison, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • TinyAwoo Tiny Wolf in Winter Coat and Booties 🐀 (@TinyAwoo) reported

    I only realized it when I got a bill in the mail from UPS for $150 since the item was going back to the UK. I contacted Amazon, was told they would take care of the shipping issue with UPS and they also processed the return.

  • Paul08113166 Paul (@Paul08113166) reported

    @HeerJeet Don’t know what’s best but measuring a company’s value on short term stock prices is ludicrous. Apples stock went down 20% the day iPhone 1 came out. Amazon dropped 95% once. BTC is down 80% from recent top but is the fastest growing asset in history to $1T MC.

  • nbc0711 NBC (@nbc0711) reported

    @AmazonHelp your customer service staff have already said they would reported the issue but somehow nothing was done! all my other orders for cosmetics or meds all delivered on time but only Hanyu Yuzuru related books magazines goodies all delayed. i know & love that he is so popular but i

  • Les79510809 Music & Motors (@Les79510809) reported

    @PrimeVideo It appears i will be losing over 25% of my fire stick usage this month so i dont expect to be paying for this outage. What say you amazon ??

  • Jimbo3420 James Hui (@Jimbo3420) reported

    @ballysportshelp I am having trouble streaming with my Amazon Firestick. I am trying to stream the NHL game between Canes-Devils and have not got on at all.

  • tmmdaytontexas Thomas Murray (Marty) (@tmmdaytontexas) reported

    @lindyli Makes sense he would do this. It automatically eliminates the bots from the polling. The problem is that Twitter has yet to extend the blue check validation to Amazon users.

  • 1966Storms bruce storms 1966 (@1966Storms) reported

    @amazon amazing customer service is the worst and lie about why they are so slow

  • TinyAwoo Tiny Wolf in Winter Coat and Booties 🐀 (@TinyAwoo) reported

    Now I just got a letter in the mail from a ******* debt collector for the $150 because Amazon did not uphold their end of fixing this. I reached out to Amazon for the logs in order to show that this was the issue and Amazon cannot give those to me.

  • Tjriss Tj (@Tjriss) reported

    @firearmsteacher @MorosKostas @WeaponOutfitter Seems like a stupid issue that could be solved with a neodymium magnet off Amazon.

  • AmiElzbth Ami Clarke (@AmiElzbth) reported

    @AmazonHelp Pay your employees more. Treat them like people. This s*** won't happen. Also we're not returning anything nothing was broken except for the box I look like it went through a terrible accent and there was styrofoam everywhere.

  • HaloomTG28 Bert Brawler | Copy Connoisseur (@HaloomTG28) reported

    Made my first $1000 selling dog vest harnesses Good right? Wrong I spent $1500 on ads and cost of goods 500 bucks down the drain After that I thought I'd write a biz book (I had serious shiny object syndrome) and sell it on Amazon

  • Tjriss Tj (@Tjriss) reported

    @WeaponOutfitter @MorosKostas Seems like a stupid issue that can be solved with a neodymium magnet off Amazon.

  • onlyonetscan1 Trevor (@onlyonetscan1) reported

    @AmazonHelp Yeah someone purchased a ps5 as gift for me. “There was issue with gift order” so y’all just give me $559 gift card….. lmao what robbery is that. Gifted a ps5…. Nah here’s $559 Amazon credit… are you serious? Oh and can’t talk to a human

  • brittanyso_ britt (@brittanyso_) reported

    Nothing like receiving broken amazon packages 🙃

  • labibrahman labib rahman (@labibrahman) reported

    @yashevde but I am a belligerent member of the searching for the best thing community and I find amazon's tolerance of quality problems unfathomable

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