Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 15
Chicago, IL 14
Dallas, TX 13
Atlanta, GA 13
New York City, NY 12
London, England 11
Denver, CO 11
Ashburn, VA 10
Phoenix, AZ 8
Seattle, WA 7
San Jose, CA 7
Columbus, OH 7
Charlotte, NC 6
San Francisco, CA 6
Indianapolis, IN 5
Frankfurt am Main, Hessen 5
Madrid, Comunidad de Madrid 5
Boston, MA 4
Kansas City, MO 4
Montréal, QC 4
Manchester, England 4
Jacksonville, FL 4
Cincinnati, OH 4
Las Vegas, NV 4
Miami, FL 3
Minneapolis, MN 3
Sydney, NSW 3
Poplar, England 3
Washington, D.C., DC 3
City of London, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • hreynoldsmusic harriet reynolds (@hreynoldsmusic) reported

    @AmazonHelp Why yes, Trent—I have. Several times. And when I try to sign in—for the gazillionth time—the links do not work.

  • re_verbalvega21 PJ Delk (@re_verbalvega21) reported

    @AmazonHelp I have 3 Amazon Fire Sticks. The last two I bought were from 2017. All three have “defaulted” back to a white login screen that I’ve never seen before, and even though it acknowledges my name, after I enter password, I cannot login. As if they were deprogrammed. Help

  • QueenjadeIam Jadé (@QueenjadeIam) reported from North Port, Florida

    A serious problem and should not be delivering packages to anyone! My mother works for USPS and as a delivery driver - hands just may touch. Duh! Your passing something to someone! I filed a complaint through amazon and I expect this situation to be handled the same way if I was

  • dm_hagiologist Hagiologist (#HorrificHeroes is on DMsguild!) (@dm_hagiologist) reported

    @optionalrule I mean they literally just bagged 2 seasons of a highly viewed/rated Amazon animated series, ran the biggest KS at that time, biggest twitch streamers. Maybe WotC will lay down some draw of their own but I bet a huge proportion of new players still come in via CR or maybe D20

  • Gr8ful2BeNCA Grateful and Vaxxed (@Gr8ful2BeNCA) reported

    Why would @amazon think I want a Subscribe and Save item that they increased the price of by 25% or more since my previous order? Yes, I can cancel if I catch it in time (I did) but why not send a notification in advance and save us all the trouble. Feels like bait and switch.

  • MiriamMiriamx ✨Sayuri✨📖 tgcf (@MiriamMiriamx) reported

    @sibbysnowbells Oh wow 😔 it really sucks that you need to wait so long. I wish there wouldn’t be so much problems. Amazon canceled 2 of my danmei books before too. Thats why i either pray that bookstore 2 hours away has them or i need to import them for ridiculus shipping cost

  • Graham8digits G (@Graham8digits) reported

    @Gilesyb Yes, I wondered if it was just me as I couldn’t find anyone writing about this. But I get endless buffering and frequently lose sound on Apple TV. No such problem with Netflix or Amazon.

  • DecentralState The Decentralized State (@DecentralState) reported

    @Apocryphee_ @mtaibbi Yes. Recently wrote a book called "The Decentralized State: Why Modern Democracy is Not the Last Governance to Prosperity and Individual Freedom" (Free on Amazon today 3rd of January) that aims to fix this. Give it a try if you're interested.

  • Ademalian Jacklyn, Metropolitan Cryptid (@Ademalian) reported

    Large sections of the Amazon appear to have been cultivated long before the modern era. That land might be able to be saved and remade, if we stop cutting it down or use sustainable practice. Don't give up on Earth until you're in the dirt.

  • MFiazGUL M.Fiaz GUL (@MFiazGUL) reported

    @PostalHubPod @WSJ Is bringing down the operational costs a solution to #FedEx's woes? May be not. Solution lies in investment in technology. Today FedEx is ranked 4th in USA's #CEP market. #Amazon's fast take over FedEx is due to Amazon's super technology advantage over its rivals.

  • sciencesk LC (@sciencesk) reported

    @amazon way to screw up a pickup on a sofa that’s defective. This has been an absolute nightmare!how many times do I have to call and repeat the issue? Apparently at least 100 🤬

  • cobblebairn1876 cobblebairn1876 (@cobblebairn1876) reported

    @O2 hi have an issue setting up the Amazon prime. Coming up with an activation error and directing me back to o2

  • embriddock Emily Briddock (@embriddock) reported

    @AmazonHelp Customer Support were going to escalate to Tech as it stumped them. Just wondered if it was a UK issue. I’ll hold tight

  • Davidfzc David FZC 🌍🏃 (@Davidfzc) reported

    @HLTCO guess good lighting for videos is issue. get one if those light rings from amazon

  • embriddock Emily Briddock (@embriddock) reported

    @AmazonHelp No error - when I go to pay, the webpage refreshes after clicking the pay button

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