Amazon Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

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  sharome moody (@Noneofyobidnes3) reported 8 minutes ago

  @AmazonHelp Respectfully, this response sidesteps the issue. I did not post personal information. The concern is that Amazon advertises account balance refunds as one of the fastest options, yet after providing valid UPS receipts and escalation documentation, I’m still being told to wait!

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  TeslaDMD (@cmeeder) reported 9 minutes ago

  @paramountplus @JoshuaVanBT Please fix the app on Amazon firetv devices!!!

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  NEXus Neon (AndroidVT) ☦️🤖🩸 (@NEXusNeonVT) reported 10 minutes ago

  @Kodiak_VT @Twitch That would be a good idea. Twitch can't be bought by Elon since it's already been owned by Amazon. The only thing that could fix Twitch would, like you said, is by replacing the CEO and most of the staff

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  john connealy (@goodoleboy63) reported 11 minutes ago

  @AmazonHelp This customer service representative wanted to let me have the product and refund my money. That’s how bad she want me to shut up she didn’t say that, but that’s why I took it just shut up and here’s your money back. We don’t we don’t offer resolutions to problems we just pay you give your money back to you and Hope that you don’t say anything else cause we really don’t care what you say. We just want you to shut up.

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  GATEWAY XCHANGE (@Gatewayxchange_) reported 12 minutes ago

  @unusual_whales AOC: “You can’t earn a billion dollars.” Tell that to the people who built Tesla, Amazon, Google, or SpaceX — creating trillions in value, millions of jobs, and technologies that improved billions of lives. Wealth isn’t a fixed pie. It’s created. The real problem isn’t earning it — it’s the envy that wants to take it.

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  bbear1116 (@bbear111670) reported 13 minutes ago

  @BasedMikeLee AOC is deeply offended by multibillionaires. There is an easy fix for her; she can close her account at Instagram, stop online shopping at Amazon, throw away all of her handheld electronic devices and stop asking AI for help.

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  Gabriel Odusanya • WoTxOSec (@gabbytech01) reported 15 minutes ago

  Let's Talk about PHISHING Phishing is when scammers pretend to be someone you trust (bank, Amazon, government) to steal your passwords, money, or data. They send fake emails/texts like: "Your account is hacked! Click here to fix it NOW" You click → fake website asks for your login → they steal everything. Real example: Your mum gets a message from "her bank" saying her account will be frozen. She clicks and enters her details. Minutes later, money is gone. Lesson: Never click urgent links. Go to the real website yourself. Always double-check before you click. Stay safe! 🔒

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  Soham 🔱 (@sohamsjani7) reported 19 minutes ago

  @amazonIN @AmazonHelp I already tweeted/spoke with customer agents about this a few days ago, but even today there is still no update on my product. Today I called customer care again, and all I received was another apology. After waiting from 17th March till 9th May, I finally had to request a refund myself. The bigger issue is that I used Amazon Pay Later for this order. Bills were generated on 5th April and 5th May, and I already paid both on time, despite not receiving the product even once. For nearly 2 months, Amazon kept my money blocked, failed to deliver the order, and now still hasn’t even processed the refund properly. This is not just a delay anymore; this is complete negligence towards a paying Prime customer. I want proper compensation for the wasted time, blocked money, mental frustration, and terrible service experience. Keeping customer money for 53 days without delivering the product is absolutely unacceptable.

• 
  Kaѕнιғ Rk (@wkashif842) reported 20 minutes ago

  @AmazonHelp I believe you understand that this is an essential item and paid in advance making prime customer wait due to error at your end is not acceptable 'I have multiple items line in cart and it's getting harder to make a judgement.

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  Peggy Blair (@peggy_blair) reported 28 minutes ago

  @AmazonHelp Your DM doesn't provide a secure link: it takes me to the Amazon website where I'm supposed to sign in through my Amazon account, and I don't have one.

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  shan (@shanbatla) reported 28 minutes ago

  Sure you can. Let me show you: Step 1: solve a problem that saves over $1 B, or create value over $1 B (example: Amazon). Step 2: Capture the excess values as revenue. That's it.

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  Siddhesh (@sidxiii_45) reported 29 minutes ago

  @AmazonHelp @AmazonIN Extremely pathetic service. I ordered a car polish sponge which showed delivered on 28th April, but I never received the product. I even raised a query for it and got informed about a callback on 3rd May, which I unfortunately missed because I was busy at that moment. Now your customer service is saying that since I missed that one call, my refund/replacement request has been permanently declined?? So basically the customer is automatically treated like a fraud now? And this is not even the first time. Facing the same issue repeatedly with my last 2-3 orders, and even on my other Amazon account too. Really disappointed with Amazon India’s service lately. Order ID ending with #6334.

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  Fighting for freedom 🇺🇸🇺🇸 (@schtz62_nancy) reported 29 minutes ago

  @JeffBezos Sir, what's happening to @amazon? I am a Prime member of 20+ yrs. Lately, the last 4 months, your delivery service is horrible. Today I had a delivery thru #USPS>>>terrible>>>a large box left outside my back door in the rain, no doorbell allert. Sorry, I don't check my emails every 5 seconds!!! Also, the canned goods are all dented cans>>why>>who sells dented canned goods? After I dried off my 8 products just wanted to ask "what's happening at @amazon"? Why isn't Amazon doing the deliveries as much? They do a pretty good job.

• 
  Mewshirebathaway (@Celestine618) reported 30 minutes ago

  @PhantomBlack699 @ryancohen Why GameStop Wants to Acquire eBay (3:47): Significant overlap in categories like collectibles, trading cards, and refurbished tech. GameStop excels in physical used goods; eBay provides digital liquidity—together they create synergies. Why Sellers Should Support the Deal (4:57): Ryan would treat eBay like a family business he owns entirely (no risk-free compensation or consultants). He runs companies with skin in the game and direct accountability to sellers. How He’d Run eBay Differently (6:10): Prioritize direct communication with sellers to identify and fix real problems quickly. Current management lacks owner mindset and over-relies on bloated spending. Ryan’s Personal eBay Experience (6:47): Created an account in 2019 with 100% positive feedback but faced arbitrary limits and listing friction; he sold items himself to understand seller pain points firsthand. Improving the Listing Process (7:57): Dramatically reduce friction—make listing faster and simpler (e.g., fewer restrictions, better tools) to encourage more sellers and inventory. Growth Strategy Without Heavy Marketing Spend (9:07): Cut ~$2.5B in sales/marketing budget (low ROI, full of kickbacks). Replace with organic growth via superior seller support (24/7 phone support, responsive on X/Twitter) to attract more inventory, which draws buyers. Seller Support as the Key to Buyers (11:09): Happy sellers → more listings → more buyers. Specific improvements include AI to remove friction and direct listening to top seller issues. eBay’s Innovation Failures (14:37): Despite $5.5B+ in operating expenses, the platform has barely changed in 30 years; bloated teams and bureaucracy slow progress. Cutting Costs While Innovating (15:16): Slash ~$300M in product development (currently “lit on fire” with poor results). Use smaller, nimble teams (like post-Elon Twitter) and AI for faster innovation. GameStop’s turnaround proved efficiency is possible. Role of Third-Party Tools (18:23): Embrace and integrate them; Ryan would put engineers in a “war room” with top sellers (like Justin) to fix issues rapidly. Seller Fees and Revenue (20:00): Focus first on growing transaction volume through efficiency and lower costs—then revisit fees. Avoid raising fees in ways that hurt sellers. Focus on Live Selling (21:17): Huge untapped opportunity. eBay has the brand and users to dominate; improve tech/UI and attract content creators. Overcoming Technical Challenges (23:26): AI + fewer employees could run eBay efficiently. Current issues stem from lack of ownership (no insider stock buying, heavy consultant reliance) and bureaucratic culture. Balancing Buyers vs. Sellers (27:51): Sellers come first—they supply inventory. Fix core issues (customer service, shipping, pricing) that benefit both sides. eBay’s Real Customers (30:30): Primarily sellers; buyers follow once there’s abundant, high-quality inventory. Preventing Fraud (31:29): Address it without excessive restrictions on legitimate sellers. Simplify selling (e.g., photo + list in 1–2 clicks) to reduce barriers for average users. GameStop Stores’ Role (33:55): 1,600 physical stores could provide free authentication, intake, live verification, and shipping—especially useful for trading cards and refurbished tech. Category Prioritization (36:57): Start with overlapping categories (collectibles, etc.) for quick wins, then expand. Move at “Chewy time” speed. Not Turning eBay into Amazon (38:00): Keep eBay as the entrepreneurial marketplace for used goods and collectibles—not an inventory-heavy retailer like Amazon. Final Message to Skeptical Sellers (40:56): Reach out directly—your livelihood matters. Ryan is committed to listening, pivoting quickly if needed, and getting to the right answers efficiently (as proven at GameStop and Chewy).

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  Oana Goge (@OanaGoge) reported 30 minutes ago

  @devinmarch @hiarun02 Online shopping with strict search criteria, on websites like Amazon where some of the data is only present in images, is not code, yet uses a good portion of the quota and saves me a ton of money, so it is worth it. Parsing files and emails into my Second Brain Obsidian Vault is not code. Composing lyrics for historical songs for my hobby project to help kids study in more fun ways, and fact checking the accuracy against the official textbooks, is not code. Parsing pdf invoices, adding them to the database, categorizing them, checking for issues and oddities, all of this is not (entirely) code. All of that in addition to using it for actual code, plus reviews, plus tests, and I don't mean writing tests, I mean opening the thing in the browser and actually trying to use it.