Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 48
Seattle, WA 46
Chicago, IL 46
New York City, NY 45
Dallas, TX 37
Atlanta, GA 34
Miami, FL 27
London, England 27
Denver, CO 24
Phoenix, AZ 23
Ashburn, VA 23
Paris, Île-de-France 22
Washington, D.C., DC 18
San Francisco, CA 16
San Jose, CA 12
Houston, TX 12
Berlin, Land Berlin 12
Minneapolis, MN 11
Las Vegas, NV 11
Toronto, ON 11
Indianapolis, IN 11
Charlotte, NC 10
Kansas City, MO 10
St. Louis, MO 9
Jacksonville, FL 9
Duluth, GA 8
Pittsburgh, PA 8
Montréal, QC 8
Oklahoma City, OK 8
Spokane, WA 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • brijeshmasrani Brijesh Masrani (@brijeshmasrani) reported

    @warikoo Normal Gifting itself is pretty broken in India. Amazon has it for selected sellers. Flipkart removed gifting option itself. Zomato only recently added it. Myntra has it consistent for all items. Haven’t seen what are looking for.

  • Uncognitofy Lionheart (@Uncognitofy) reported

    @PhaustoK Fix all these stories. Disney, DC, Amazon Prime smh

  • estimatoral Alan Dean (@estimatoral) reported

    Don't let me down Amazon, 📺, 🏴󠁧󠁢󠁷󠁬󠁳󠁿 v 🇩🇰, ⚽. Package delayed.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 15.81ms Download: 595.54Mbps Upload: 684.6Mbps

  • Keetoy2 Keetoy (@Keetoy2) reported

    @AmazonHelp @AmitAgarwal @JeffBezos we have already submitted the case on seller central help page. But we are not getting any proper answer. Thats why i have escalated this issue on twitter.

  • dukeofmatcha K. (@dukeofmatcha) reported

    @AmazonHelp Yes, I've tried. I've also tried switching browsers, but this issue persists.

  • vavebtc Vandana (@vavebtc) reported

    @AmazonHelp I have dm you the same mail, please check and resolve my issue, otherwise I will stop using Amazon after complaining to your grivience cell

  • SaptaswaCH Saptaswa Chakraborty (@SaptaswaCH) reported

    @amazonIN @amazon This is how your employees handle customer issues? Just because they command less salary, doesn't mean you're not gonna provide them with basic training and they should be lacking basic sense of logic. The whole consumer-retail space is jeopardized thanks to U!

  • HaterTheWaiter Hater the PATROIT (@HaterTheWaiter) reported

    Facts- @washingtonpost is owned by @JeffBezos who owns @amazon & I have concrete evidence Amazon is dying to get in the celebrity used ****** & other collectibles/memorabilia, but the problem is they have a fleet to deliver them in one day, & they can undercut us on price(cont)

  • SwathiBelida Swathi Belida (@SwathiBelida) reported

    @AmazonHelp It has been taken care of and the service was great, packaging issue happened twice recently please reiterate the importance to the ground team

  • JamesMc89910504 James McCormick (@JamesMc89910504) reported

    @SkyHelpTeam RH6 9LU. It is day 10 out of 14 without internet. I am unable to work from home, my kids can’t do their homework, my landline doesn’t work, I am unable to watch Netflix, Amazon TV, Disney+ & my doorbell/home security is not working. When can we expect it to be fixed?

  • Sayanta81698161 Sayantan (@Sayanta81698161) reported

    @AmazonHelp Yes I already did.But it is same thing they are telling we cannot issue the refund until the product is picked up. But it's been fifth time that the delivery time cancelled the pick up. Now please tell me what shall I do?

  • sdiver100 sdiver100 (@sdiver100) reported

    @RuthanneDeutsch Again, you haven’t even gotten to the issue of where women are the sandwich caregiver, taking care of both her children, her and/or her partner’s parents, and a sick partner? Great to be a lawyer where you may have several options, but what if you work for Target or Amazon?

  • Fabulous7_ssbu Fabulous7 ~ smash vtuber ~ 100% pure pro gamer (@Fabulous7_ssbu) reported

    @kieviru1 Amazon i would presume, did not purchase it myself. Just got home one day and surprise!!. My gran has a money problem

  • Alok_NZ Alok Kundu (@Alok_NZ) reported

    @AmazonHelp Regardless of repeatedly stating my problem I simply cannot turn heads around

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