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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
Honeoye Falls, NY 1
Helensburgh, Scotland 1
Annecy, Auvergne-Rhône-Alpes 2
Nancy, ACAL 1
Bayeux, Normandy 1
Port Orange, FL 1
Madrid, Madrid 4
Paris, Île-de-France 13
Columbus, IN 1
Palmyra, VA 1
Santa Fe, NM 1
Township of Evan, KS 3
Monterrey, NLE 2
Brigham City, UT 1
Laurel, MD 1
Rennes, Brittany 2
Hudsonville, MI 1
Quarteira, Faro 1
Marseille, Provence-Alpes-Côte d'Azur 1
Harringay, England 1
London, England 2
Lalinde, Nouvelle-Aquitaine 1
Valladolid, Castille and León 1
Wichita, KS 1
Knoxville, TN 1
Iztapalapa, CDMX 2
Frankfurt am Main, Hesse 2
Canton, OH 1
Mesquita, RJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • RhodesFi32898
    Fi Rhodes (@RhodesFi32898) reported

    @sunakball @Lord_Sugar Amazon does some direct supply. There are so many issues.

  • albhood
    Al Hood (@albhood) reported

    *You DO have to download Prime Video, sign in with an Amazon ID (free), and purchase the Hurricanes Hockey Network channel *You DO NOT get a discount if you are already a subscriber to Amazon Prime *This will NOT be the only way the HHN will be available

  • DesigningMind
    Cker (@DesigningMind) reported

    @akafaceUS Here was the problem with mall design. They are massive. You park on one side at an anchor store for instance. It’s January so you and your kids all have coats on. You walk into the mall and there are no buggies/carts. You walk throughout that mall supposedly buying at many stores with only two hands that are already taken up with coats kids snacks drinks… are you gonna walk back to your car to drop off your packages midway through and then go back into the mall and walk another mile to get to another store to carry bags back? That was the reality of malls. And we did it because there were no other options, they were beautiful, and felt vibrant … so we put up with the . drawbacks. However, many got old, became a place that needed more and more security, and the downside design issues are fixed with online shopping . Amazon: you’re exhausted from a busy day you put the kids to bed. You relax on the couch buy everything you need and it’s at your door when you get home from work the next day. No-brainer. My vote would have been to fix malls. Online shopping should’ve been taxed and physical stores should have been tax free to encourage people to get off the couch, walk! and actually see the products that they are buying, and have a social day shopping with their family.

  • JuanRzc
    Juan Guillermo Ruiz (@JuanRzc) reported

    @AmazonHelp Hi. Issue on Prime video. One particular movie plays in bad quality. It's available with Prime, I didn't rent it or use a subscription. Thank you

  • KENDALLKUBAN
    queenB (@KENDALLKUBAN) reported

    @akafaceUS Don’t blame Amazon, ppl got really lazy is the problem

  • masquer_m14438
    m masquer (@masquer_m14438) reported

    @ModernDayCrimes @DangerousThinkg 1,000% correct! Most folks don't understand that digital meters can be used to 'throttle' home use - even if owner didn't agree to it. 'Smart' homes are horrible as well. News stories about elderly deaths in Europe and places like SoCal when power grid was browned out from high temps overload. News story about black Microsoft engineer who completely converted his house to 'smart'. An Amazon delivery driver falsely accused him of some sort of untoward comment and Amazon shut his entire house down with no notice. Including locking him out. Plus, Chinese law requires every microprocessor made there to have a 'backdoor' access built in. Every internet connected 'smart' appliance is a built in window to 'pattern of life'.

  • sourabha4u
    Sourabha Shakya (@sourabha4u) reported

    Hi @narendramodi is it ok for @amazonIN to pickup a laptop worth 83,000 rupees and not issue a refund? Amazon can not dare such thing in the USA or Europe. How can do business in our soil with such practice?

  • one2gloss
    two (@one2gloss) reported

    @_2skinny its not a recall its just an amazon issue

  • JaneReynolds8
    Jane Reynolds (@JaneReynolds8) reported

    @AmazonHelp Thank you. I’m normally a very happy customer so it’s not a huge problem, but I will just fill out the form.

  • mhykhael
    Mhykhael (@mhykhael) reported

    The interesting part about Anthropic’s compute expansion is that AI infrastructure is increasingly becoming an electricity problem. Anthropic has secured massive compute capacity across SpaceX, Amazon, Google and Microsoft, while acknowledging that frontier AI training will soon require gigawatts of power. The next AI advantage may not come from owning more GPUs. It may come from securing enough electricity to keep those GPUs running.

  • DaviMurithi
    David Murithi (@DaviMurithi) reported

    1 Customer research. Involves digging through reviews i.e. Trustpilot, Amazon to identify recurring patterns, avatars, benefits, objections and their frequencies. This is the most crucial step. You get this step wrong & you will flush all the ad budget down the ******* toilet

  • AnthonyCingle
    Anthony Cingle (@AnthonyCingle) reported

    @Schlage_Locks @Schlage_Locks Two defective Encode Plus locks from Amazon: one bad locking mechanism, one dead keypad. Bought a third from Lowe’s and it worked perfectly with completely different packaging. Is there an issue with Amazon inventory?

  • bhaveshshah
    bhavesh shah (@bhaveshshah) reported

    @AmazonHelp @JeffBezos Hi it still doesnt work .. even tagging @JeffBezos doesn’t seem to work for a simple return issue

  • Quandalyn
    Quan S. (@Quandalyn) reported

    @AmazonHelp Not true! A generic email generated by Amazon is not fixing the issue! There is no way to reach this department, which is problematic AF!

  • getSecretApps
    Secret Apps (@getSecretApps) reported

    Alexa for Shopping can now tell you if that Amazon text, email, or call is real. Ask what you got, when it arrived, and what it said. It checks Amazon's own send log and answers in seconds: from Amazon, not from Amazon, or can't verify. Open the Amazon app, tap the Alexa icon, and ask something like "Did Amazon text me about a delivery problem yesterday?" US only for now. Would you ask an AI before you tap a scam link?

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