Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 48
Seattle, WA 46
Chicago, IL 46
New York City, NY 45
Dallas, TX 37
Atlanta, GA 34
Miami, FL 27
London, England 27
Denver, CO 24
Phoenix, AZ 23
Ashburn, VA 23
Paris, Île-de-France 22
Washington, D.C., DC 18
San Francisco, CA 16
San Jose, CA 12
Houston, TX 12
Berlin, Land Berlin 12
Minneapolis, MN 11
Las Vegas, NV 11
Toronto, ON 11
Indianapolis, IN 11
Charlotte, NC 10
Kansas City, MO 10
St. Louis, MO 9
Jacksonville, FL 9
Duluth, GA 8
Pittsburgh, PA 8
Montréal, QC 8
Oklahoma City, OK 8
Spokane, WA 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • TruthStorm02 Truth Storm Part 2 (@TruthStorm02) reported

    @DanRather Dan I certainly hope you don’t EVER order from Amazon because if you do this tweet makes you the ultimate hypocrite. I have no problem buying local but I also don’t criticize corporations for their business model. @JIsatwat

  • Jekeinism JJ ✨ (@Jekeinism) reported

    Someone please give me an amazon prime login 😭

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 4.67 ms (0.16 ms jitter) Download: 2542.03 Mbps (data used: 2.1 GB ) Upload: 2917.05 Mbps (data used: 1.4 GB ) Packet Loss: 0.0% Date: 2022-07-14 21:45:40 (JST)

  • Vocare88 black wrist o sauron (@Vocare88) reported

    You know I'm wondering if @LloydsBank are on @AmazonUK payroll. I've opened 2 disputes in February with lloyds about 2 amazon payments and yet I have had issue after issue and ridiculous requests like provide amazon's terms and conditions regarding prime video.

  • JamiesonHill JAMIESON HILL @Shellzorb 🌆 CT for Summer (@JamiesonHill) reported

    I forgot to order the stuff in my cart for Amazon prime day… Now it’s all expensive again. :( Down bad… Or a blessing?

  • being_eddieLH Ronak (@being_eddieLH) reported

    @SonyLIV @BCCI Hi, SonyLivApp is not working on Amazon Firestick. Its showing 'connection lost' Please fix this on priority. Every series there are new issues. Worst app. #ENGvIND #SonyLiv #BanSonyLiv @ianuragthakur

  • bishalrai Vishal Rai (@bishalrai) reported

    @amazon @amazonIN @woohoogifting I have been running around to get my gift cards activated and I am going round and round. This issue is on since April 2022 and upto 30+ calls has not been able to resolve it. When I buy gift cards from Amazon, why do I have to talk to a reseller?

  • hamatoebay Josh LeCappelain (@hamatoebay) reported

    Really stunned by @AmazonHelp @amazon Terrible customer service. Going to be five days late with a package, they’re answer is sorry we’ve been busy. And when I want to cancel Prime, I’m told no. WTF

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 2.52 ms (0.20 ms jitter) Download: 2408.16 Mbps (data used: 2.9 GB ) Upload: 2489.25 Mbps (data used: 2.8 GB ) Packet Loss: 0.0% Date: 2022-07-14 21:00:52 (JST)

  • MGreen114 Monica G (@MGreen114) reported

    For weeks now, I've been trying to get a new account on Amazon for a new brand. During the interview process the amazon rep was able to verify my documents but due to technical glitch on the application screen the documents failed to upload. @amznsellerhelp @dharmeshmehta

  • JoypadLadShop JoypadLad.com - Game Store (@JoypadLadShop) reported

    @GameSack I’ve used the Ponybro one on Amazon for a few years with no issues. I actually have 3 in the house now.

  • ajudiya_dev Dev Ajudiya (@ajudiya_dev) reported

    @FamPaySupport Hello fampay I order product on the Amazon using to fampay card. When i canceled the order Amazon initiated refund successfully but i didn't get any refund in my fampay account please solve my problem.

  • jgladwig 💧 James Ladwig (@jgladwig) reported

    @Cernovich This isn’t complicated folks. The DA is for the county of Manhattan. Federal house reps have zero say in that. The Amazon proposal wasn’t a criminal issue at all AND is related to federal corporate law AND did have local implications in her district.

  • Luckyxmanda mandax (@Luckyxmanda) reported

    @AmazonHelp Hi, he just playing one or two songs then stopping, it's OK on my phone so not sure what the problem is. I've tried to find help on amazon but can't find anyway to ask questions.

  • dopey4grumpy 🌊☮️💔Forever Masker💔☮️🌊 (@dopey4grumpy) reported

    @megilbert15 @amazon Thanks so much yesterday's wasn't terrible thankfully. I'm so sorry that you experience them too

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