Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 14
Dallas, TX 14
Chicago, IL 12
Los Angeles, CA 11
Seattle, WA 11
New York City, NY 10
London, England 9
Denver, CO 7
Columbus, OH 7
Phoenix, AZ 6
Ashburn, VA 6
San Francisco, CA 6
San Jose, CA 6
Manchester, England 6
Madrid, Comunidad de Madrid 5
Las Vegas, NV 5
Coatesville, PA 5
Frankfurt am Main, Hessen 4
Charlotte, NC 4
Cincinnati, OH 4
Jacksonville, FL 4
Southampton, England 4
Kansas City, MO 3
Nottingham, England 3
Montréal, QC 3
Westminster, MD 3
Brisbane, QLD 3
Sydney, NSW 3
Miami, FL 3
Indianapolis, IN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Umar86167503 Umar (@Umar86167503) reported

    @AmazonHelp They are cancelled my order. I my not happy with your service. They did not slove my problem simple cancel the order.

  • VaisakhGNair Vaisakh (@VaisakhGNair) reported

    @AmazonHelp Ok not a problem for me

  • iampreetamchak Preetam Chakraborty (@iampreetamchak) reported

    @AmazonHelp Agreed but how do I give a reference to address the issue

  • Cameka666 Alexandra Leftwich (@Cameka666) reported

    I have contacted Amazon Games under the prime rewards tab and so far nothing am i the only one having problems trying to get my rewards for this game? they made me a ticket i got it started on the 3rd nothing yet so bummed

  • kumaonbicyclist Anand Sharma (@kumaonbicyclist) reported

    @AmazonHelp What do i reply there? Sushmita is sating that she has engaged relevant team to resolve the issue. And once she get an update she will get back to me. Its pending from your side.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @dbtoncic Hello, without sharing any personal account or order information, can you please confirm if are you experiencing an issue with an order from a Seller? If so, which Amazon site did you place the order on? (.co.uk, .com etc) -Laura

  • OneminosP OneMinos Plus (@OneminosP) reported

    @AmazonHelp There's no option to fix this problem

  • bjvakil Bhavin Vakil (@bjvakil) reported

    @AmazonHelp as they cannot establish the ownership of the phone, as for them the identity of a phone is it’s S/N or IMEI number. While I first called customer care on 14/11/21, I was told that my issue will be resolved in 2 working days but when I heard nothing…. 2/n

  • KayleighEdun Kayleigh Edun (@KayleighEdun) reported

    @AmazonHelp The link just takes me to my own account but because it doesn’t relate to an order I placed I don’t know how to report the issue?

  • PratikD44029108 Pratik Dasgupta (@PratikD44029108) reported

    @AskCiti Please look into this issue as I have still not received my amazon gift voucher of Rs 1000 . I have received my Citi credit card 6 months ago

  • Mart_Madzaw MartinV (@Mart_Madzaw) reported

    @HabsLfg I'm paying for this. Plus a few added channels. Seems like a waste of money haha. Netflix has some pretty awesome inclusive & documentary that I'm enjoying a lot. Maybe I'm having trouble browsing Amazon for some reasons. :)

  • Ralphdwndrllama Ralph the Wonder Llama 🦙 (@Ralphdwndrllama) reported

    @AmazonHelp You really expect me to go down to my local Garda station to report this? Very poor response. Why can you not do it?

  • goenka_shachi Shachi Goenka (@goenka_shachi) reported

    @AmazonHelp I have already checked and it says that I have got refund of my product but my issue is not the refund the issue is the replacement guys took extra Rs 850 charge as I used the refrigerator and when I spoke to Amazon team they said in case of emergency I can use the refrigerator

  • katcollett78 Kat Collett (@katcollett78) reported

    @TwycrossZoo - your Amazon wish list includes Irish Peat Moss. Could you check the sustainability of this item and if there would be better alternatives please? Peat products usually have significant sustainability issues. @TheMontyDon

  • vishalganna G VISHAL JAIN (@vishalganna) reported

    @AmazonHelp Thank you, I again wasted my time explaining the same issue to avail nothing. He ended the chat without giving any information.

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