Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 49
Seattle, WA 47
Chicago, IL 46
New York City, NY 46
Dallas, TX 32
Atlanta, GA 32
London, England 27
Miami, FL 27
Phoenix, AZ 25
Denver, CO 24
Ashburn, VA 22
Paris, Île-de-France 21
Washington, D.C., DC 17
San Francisco, CA 16
Houston, TX 13
Toronto, ON 12
San Jose, CA 12
Indianapolis, IN 12
Las Vegas, NV 12
Berlin, Land Berlin 12
Minneapolis, MN 11
Mexico City, CDMX 10
Jacksonville, FL 10
Charlotte, NC 10
Kansas City, MO 10
St. Louis, MO 9
Manchester, England 8
Spokane, WA 8
Boston, MA 8
Duluth, GA 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Its__Dead__Jim . (@Its__Dead__Jim) reported

    @AmazonHelp Thank you to Shaaf from Amazon support. My issue is resolved and my order delivered. Amazon reinforced my belief in being the most customer-friendly company. :))

  • SooradaG CAPT GK SOORADA (@SooradaG) reported

    @AmazonHelp I had subscribed 15 days back for one month plan at Rs 129 today I paid Rs 999 for one year plan in my mobile when I try to access the prompt PROBLEM WITH SUBSCRIPTION COMES there is no easier way to explain unless you want in CHINESE

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 5.467ms Download: 650.54Mbps Upload: 416.92Mbps

  • UnwrapImpulse Rohan Jhajharia (@UnwrapImpulse) reported

    @Dr_Sphagetti @amazonIN Yep I did. Actually multiple times. Something is off with those folks lately. Maybe a lot of newbies hence messing stuff up. I’ve had a lot of trouble with Amazon in the past but never faced issues with returns of defective products except for this time. Seh lenge thoda

  • Sudhan42210327 Sudhan (@Sudhan42210327) reported

    @AmazonHelp Kindly listen to the problem again. It's not about product damaged or whatsoever. It's about privacy issue. Why should the delivery agent know what product i m buying from Amazon. It may be any very personal stuffs which is sold from Amazon. It's disgusting and embarrassing

  • Ralphdwndrllama Ralph the Wonder Llama 🦙 (@Ralphdwndrllama) reported

    @AmazonHelp You really expect me to go down to my local Garda station to report this? Very poor response. Why can you not do it?

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 8.369ms Download: 623.49Mbps Upload: 684.43Mbps

  • iampreetamchak Preetam Chakraborty (@iampreetamchak) reported

    @AmazonHelp Agreed but how do I give a reference to address the issue

  • TigerBites Tom Kane Author (@TigerBites) reported

    @ElanaMcdougall The problem with all these types of book review 'services' is you have to be sure you don't run foul of Amazon's strict policies on paying for a review. I know many state they don't break the rules, but who knows.

  • goenka_shachi Shachi Goenka (@goenka_shachi) reported

    @AmazonHelp I have already checked and it says that I have got refund of my product but my issue is not the refund the issue is the replacement guys took extra Rs 850 charge as I used the refrigerator and when I spoke to Amazon team they said in case of emergency I can use the refrigerator

  • jhanji_neeraj Neeraj jhanji (@jhanji_neeraj) reported

    @airtelindia @Airtel_Presence Amazon prime is not working on my tv,I’hv tried all the ways possible but nothing worked,Amazon prime has nothing to do with it coz its working fine with other networks,both my tv facing same issue..better help me out or I’ll switch to @reliancejio

  • Sudhan42210327 Sudhan (@Sudhan42210327) reported

    @amazonIN Amazon is very worst in following the privacy policy, the customer care don't even bother about the issue. Everytime the delivery box is opened and customers privacy is gone in Air. Worst Amazon

  • JohnOSu62459629 John O’Sullivan (@JohnOSu62459629) reported from Newport, Wales

    I thought the new Mock the Week was terrible but what on earth is going on with Wheel of Time on Amazon. It reminded me of a bad school play.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @dbtoncic Hello, without sharing any personal account or order information, can you please confirm if are you experiencing an issue with an order from a Seller? If so, which Amazon site did you place the order on? (.co.uk, .com etc) -Laura

  • IkeHill_III Isaac Hill (@IkeHill_III) reported

    Amazon stocks down right now but they'll be back up.

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