Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 46
Seattle, WA 44
Los Angeles, CA 44
New York City, NY 40
Dallas, TX 38
Atlanta, GA 32
Phoenix, AZ 22
Miami, FL 22
Denver, CO 21
Ashburn, VA 18
Washington, D.C., DC 18
San Francisco, CA 16
Las Vegas, NV 13
Portland, OR 13
Indianapolis, IN 12
San Jose, CA 12
Minneapolis, MN 11
Kansas City, MO 11
Houston, TX 11
Toronto, ON 10
Jacksonville, FL 10
San Antonio, TX 10
Mexico City, CDMX 9
Oklahoma City, OK 8
Tampa, FL 7
Duluth, GA 7
Orlando, FL 7
Philadelphia, PA 7
Albuquerque, NM 7
Marseille, Provence-Alpes-Côte d'Azur 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • rudesoffice ./04AB3890 (@rudesoffice) reported

    @AmazonHelp Hi Nani, I am having trouble with my order and I would like a job at Amazon to fix the software myself. No pressure. Thank you.

  • GoDodgers2019 Let'sGoLCID (@GoDodgers2019) reported

    Rivian will 5 Billion for a new Georgia Factory. Then what? Cash is running out then what are they going to do? The issue is a note if there is any investment company like how $LCID did or if not, will Amazon invest more money or Jeff Buzzo? I will hold on $RIVN to buy yet.

  • crus_ind Ind_Crus (@crus_ind) reported

    @AmazonHelp @amazonIN you delivered a pathetic dress on my daughter's bday, I will never forget this. The zip is broken, it is crumpled as if some 10 people wiped their floor and what else with it. #saynotoamazon. You are not worth my money. You are arrogant and deserve a fall

  • AnuradhaSaha Anuradha Saha (@AnuradhaSaha) reported

    @amazon Horrible service from Amazon. Pick up was supposed to happen on Saturday and the pick up hoy refused to pick up. Ranu from customer service extremely unhelpful. Terrible from a company like amazon. I will ensure I order nothing again from Amazon.

  • melkrawitz melissa krawitz (@melkrawitz) reported

    @AmazonHelp Yes, told it was already processed & when I hung up l the email I'm so sorry to hear that you are having issues". No worries, the the form was successfully transferred department that can process your returnless refund. SO he lied to me after I asked him 5 times

  • PapiDilf xyz (@PapiDilf) reported

    @AmazonHelp Still not working, but can I change delivery dates? I order 2 items with free shipping but one item is supposed to come on Friday when the other one is on Saturday, can I change both to Saturday?

  • Rohin15 Rohin (@Rohin15) reported

    can amazon put goodreads on a better server please ?

  • Sara_Griffiths_ Sara Griffiths (@Sara_Griffiths_) reported

    @NOWHelpTeam If like the 4 mths taken refunded pls! I got it from @amazon rather than direct to avoid this. You do not make it clear or easy - or to cancel with multiple clicks required when one thinks it’s done. It’s playing on people’s errors or t&c’s they may miss so end up paying!

  • iam_FK_ Faiyaz Khan (@iam_FK_) reported

    @AmazonHelp I need call back regarding my issue

  • Mpowelljr000 Michael Powell (@Mpowelljr000) reported

    @ProtoCull @amazon That sucks. Did you resolve the problem? What so-called suspicious behavior should we avoid so that this doesn't happen?

  • ken5m1th 😏Ken Smith (@ken5m1th) reported

    @AmazonHelp So you want me to spend my time helping a huge $$ company solve a systemic problem - for free? Go spend some time on the highways near your distribution centers and you’ll see it. Or you could just require that drivers know what the hell the passing lane is for.

  • noahfeehan nfeehan / AKA 🦑🦑🦑 (@noahfeehan) reported

    @kraykray agree! been idly considering writing a chrome plugin for similar problem, a way to permanently ignore ppl who answer amazon product questions with "I don't know"

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @venkatreddypro Apologies for the trouble you're facing while setting up Amazon Pay UPI. Could you let us know what was the resolution shared by our support team? -Bilquis

  • abhisheksays24 Abhishek Prasad (@abhisheksays24) reported

    @AmazonHelp Convince that I have a genuine issue

  • shoezam1979 Carl Cnker (@shoezam1979) reported

    Was just told by @FedExHelp that they will no longer be accepting gate codes/security codes for deliveries. How you gonna discriminate delivery? No problems with UPS, Amazon, USPS, or on-track. Am I missing something?

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