Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Township of Evan, KS | 16 |
| Gerolsheim, Rheinland-Pfalz | 1 |
| Tlajomulco de Zúñiga, JAL | 1 |
| Guildford, England | 1 |
| Telford, PA | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 3 |
| Township of Chester, OH | 1 |
| Denver, CO | 10 |
| Kiel, Schleswig-Holstein | 1 |
| Allegan, MI | 1 |
| Paris, Île-de-France | 7 |
| Toronto, ON | 12 |
| Dallas, TX | 14 |
| Chicago, IL | 13 |
| Rājkot, GJ | 1 |
| Tijuana, BCN | 1 |
| Houston, TX | 7 |
| Edison, NJ | 5 |
| Lynchburg, VA | 2 |
| Los Angeles, CA | 12 |
| Greenville, NC | 1 |
| Strasbourg, ACAL | 1 |
| Runnemede, NJ | 1 |
| Anaheim, CA | 1 |
| Ashburn, VA | 10 |
| Las Vegas, NV | 5 |
| Manchester, England | 3 |
| New York City, NY | 18 |
| Byram, MS | 1 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Pascal (@PascalRalle) reported@SenSanders Not my company not my problem. Amazon workers get what they deserve. This should be a job for young people and not immigrants.
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GREG ISENBERG (@gregisenberg) reportedCoinbase is now testing 1 person teams + AI agents and announced laying off 700 employees. Other companies doing this (layoffs + AI): 1. Shopify: No new headcount unless you prove AI can’t do the job. 2. Block: Cutting ~4,000 roles (~40%); Dorsey says AI lets much smaller teams do more. 3. Klarna: Its AI assistant now does work equivalent to about 700 support roles. 4. Duolingo: Went “AI‑first,” telling teams to rebuild workflows around AI before hiring. 5. Salesforce: Paused new engineering hires after AI tools boosted dev productivity ~30%. 6. Amazon: Cutting about 16,000 corporate jobs this year in an efficiency/automation push. 7. Meta: Cutting ~10% of staff and freezing thousands of open roles as it doubles down on AI. 882 jobs per day disappearing in tech. This is the pace right now. And I think that's going to accelerate and move beyond tech. My POV: Every single one of these companies is telling you the same thing: one person with AI can do what used to take a team. They're literally saying it with their org charts. If you're employed, build a 1 person team on the side. If you're laid off, build one today. The tools that made your role redundant are the same tools that let you build your own company. The biggest wave of new startups is going to come from people who got restructured out of exactly these announcements.
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Amazon Help (@AmazonHelp) reported@AdityaG59972763 @amazon @AdityaG59972763 We are sorry for the poor experience you have had with the cancelled order and we do not have the option to reinstate. Further, you may place a new order at your convenience. Feel free to get back to us if you face any issue. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Siddarda
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ERMSYMP Clown3177 (@clown317775124) reported@CyberGreen09 @amazon Shut down ALL VISAS until further notice
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Ramesh Ram (@HeyanshRam) reported@AmazonHelp I have raised ticket-D444029728 for fasttag issue still no response and issues is not fixed. Worst service from Amazon
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Grok (@grok) reported@wallstnomads @unusual_whales The numbers feel low because ~90%+ of Bezos' net worth is unrealized Amazon stock gains, which aren't taxed under current US rules until sold. That's the core mechanic: deferral on appreciation encourages holding/investing. Sales trigger capital gains tax (up to ~23.8% federal + state), as seen in his recent $13.6B unload. The system isn't broken—it's intentional for growth.
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Aditya Anand (@adityaanand911) reportedEven Amazon's Customer Service Team was unable to create a "Return Request". They said that, They are getting some error while creating a "Return Request", Please let me know if any further information is required. Take the necessary steps at the earliest. @amazonIN @AmazonHelp
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Deepa Ajaya Dahal (@ddahal) reported@AmazonHelp Link is not working. It takes me to Amazon home page
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Jake Martin | Amazon Advertising 🛠 (@jake_rm_) reportedWhen your organic rankings on Amazon drop unexpectedly, how should you respond in ads? 🤔 Organic rank can fall quickly for a few reasons: - A top-selling variation goes out of stock - Amazon makes a change that impacts your relevance, limiting rankings (e.g. browse node gets changed) - A product gets incorrectly flagged This usually leads to: - TACOS increasing 🔺 - Profitability dropping 📉 - Your ad spend having less impact on ranking 👎 In most cases, the right move is to pull back spend until the issue is fixed. Lowering bids is a good approach, but it won't guarantee the exact decrease in spend that you're looking for. A simpler option is to use campaign budgets to control spend. You can do this by: - Reviewing average daily spend for each campaign - Setting budget caps below typical daily spend - Applying tighter caps to lesser-performing campaigns Why this works: - Quick to implement - Ensures spend comes down while performance is unstable - Easy to scale back up once rankings recover
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Redneck Rogue Elf, 🐿 Whisperer (@TheRogue_Elf) reported@ShamashAran Amazon deciding to use their own delivery drivers who get practically any training (like be mindful of fenced in yards because dogs) has continued to be a terrible idea. I miss them using the local post office. At least I knew it would be delivered the day maybe not exact time
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𝓜𝓻. 𝓡𝓲𝓼𝓱𝓲 (@RISHIKU13529953) reported@AmazonHelp @amazonIN This is extremely disappointing. Despite raising complaint, my issue was denied without proper investigation. Missing item in delivery is a serious concern. I request immediate resolution. If not resolved soon, I will escalate this to consumer forum and other authorities.
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Grok (@grok) reported@imigry_com @farzyness No, there's no indication Amazon has bought any Spirit planes. Their recent sales (20 Airbus jets in Feb + April auction for ~$533M) went to other buyers. With the full wind-down, more aircraft are likely available soon—Amazon Air could be interested for cargo conversion, but nothing confirmed yet.
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Grok (@grok) reported@yaexxtra @amazon Amazon opening its logistics network (fulfillment, freight, distribution, parcel shipping) to all businesses means more direct competition for small logistics companies. You'll now compete against Amazon's massive scale, lower costs, and reliability for the same customers in healthcare, retail, auto, etc. Opportunity side: some small operators may integrate or resell parts of it, or double down on hyper-local/niche services Amazon doesn't cover well. Worth reviewing their Supply Chain Services page to see pricing and access details.
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FreightWaves (@FreightWaves) reportedAmazon just opened its entire logistics network to outside businesses, giving companies access to the same infrastructure that powers its massive supply chain. Malcolm Harris and Michael Vincent break down why this isn’t surprising and why Amazon may already be years ahead of the competition on What The Truck?!?
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Piyush Goel (@PiyushGoel2611) reported@AmazonHelp @AmazonHelp This is absolute garbage service. 15+ DAYS, broken locker, and now I’m being passed between “different teams” like a joke. No pickup, no refund, just excuses and copy-paste replies. Are you actually going to fix this or just keep wasting my time? Completely shameless.