Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 15 |
| Dallas, TX | 14 |
| Chicago, IL | 12 |
| Seattle, WA | 12 |
| Los Angeles, CA | 10 |
| Columbus, OH | 8 |
| New York City, NY | 7 |
| San Francisco, CA | 6 |
| Denver, CO | 6 |
| London, England | 6 |
| San Jose, CA | 6 |
| Manchester, England | 6 |
| Jacksonville, FL | 5 |
| Las Vegas, NV | 5 |
| Ashburn, VA | 5 |
| Coatesville, PA | 5 |
| Brisbane, QLD | 4 |
| Sydney, NSW | 4 |
| Indianapolis, IN | 4 |
| Phoenix, AZ | 4 |
| Frankfurt am Main, Hessen | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Southampton, England | 4 |
| Tampa, FL | 4 |
| San Antonio, TX | 4 |
| Austin, TX | 3 |
| Charlotte, NC | 3 |
| Miami, FL | 3 |
| Houston, TX | 3 |
| Madison, WI | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Donelson
(@bdonelson4) reported
from
Pella, Iowa
@tedfrank @OrinKerr @RandyEBarnett @amazon ....it never has mattered on Amazon & buyers can't search by the subcats anyway. But Amazon shut down 90% of FBA & much of Prime shipping based on those subcats & Viola! A big hairy mess
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Indur Chhugani
(@IndurChhugani) reported
from
Mumbai Suburban, State of Mahārāshtra
@AmazonHelp Got some message ... Billing issues...I remember me paid for one year... Surely year not over yet.
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Dianna Stolarz
(@DiannaStolarz) reported
from
Highland, Indiana
@63zip @NicoleConn @cale_ferrin @wolfevideo @zoe_ventoura @KaylaRadomski4 @Lissa_Forehan @ChakintaJones @visionfiIms Yeah, mine as well. Unfortunately, many things ordered on Amazon are running behind due to the CoVid issues. Well...I will certainly appreciate the DVD all the more when it finally arrives!
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Gregory Chandler
(@gregorytyler86) reported
from
Centerton, Arkansas
Shame on you @amazon! You are open to take money and make sales, but you completely shut down your customer service. Not impressed. My package never arrived and your automated chat does not give the option for free response.
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Mia
(@miamarie_16) reported
from
Lakeville, Minnesota
@AmazonHelp y’all really should be checking your featured in household items for toilet paper... price gouging and scams, the reviews are terrible get that off your site!!
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Ashley Casson
(@AshleyCasson1) reported
from
Herne and Broomfield, England
@murray_ronetta @FoxNikkiFox I contacted Morrison’s to request a priority online delivery slot. I explained that as a wheelchair user with various health problems I wanted to stay at home. They weren’t interested and suggested I buy one of their pre-selected food boxes from Amazon 😦
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Mrs. Campbell Soup
(@allytone) reported
from
La Crosse, Wisconsin
@Loriannapp 5 years ago I had at least 10 store cards. I've cut it down to Amazon, Target, JC Penney, and Torrid. I don't put any more on them than I know I can pay off in 1 month, it's not as hard as it used to be lol
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DJ Seeger
(@djseeger31) reported
from
New Braunfels, Texas
In the middle of organizing my home office and I’ve already spent $400 on Amazon.... I keep thinking of things I need. I think I have a problem...
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Ken Dean
(@gunga) reported
from
Olympia, Washington
@CuteAnimaIVines Great. The other day I saw that I ordered 152 things from Amazon over the last 6 months. I have a problem. And now I want a wombat.
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Ms. Clabo
(@MsClabo) reported
from
Hialeah, Florida
@amazon is now charging at least $33 for delivery of items. We have made this asho rich and now @JeffBezos is taking advantage of us during #COVIDー19 .... he is a terrible person
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Ravi Singh
(@RaviSin25854307) reported
from
Mumbai Suburban, State of Mahārāshtra
@airtelindia Hi i have reacharege my this number 9892167284 from amazon but reacharge still in pending from your site because.i have operator reference number from amazon. So please see my problem. An solve as soon as possible
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Tℹ️ffney❤️❤️
(@Tiffani_Cannon) reported
from
Parkville, Maryland
@amazon You Need To Teach Some Of Your Drivers How To Knock, Not To Just Toss Packages And Then when I Contact Customer Service And Report Packages Lost Or Stolen And Damaged And Even Take Pics Of The Items That Are Damaged My Account Get Closed B/c I Guess Had To Many Issues.
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Whitson
(@Isnaewinston) reported
from
Edinburgh, Scotland
@MariachiEdin @DboyFlett Just wanted some suggestions for spending Amazon vouchers and now being sent down the rabbit hole and will probably need another shelf in the boozatorium. Not complaining though. Off to Google history of mezcal 😁
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@Colpetty Calm down you made sheets for Amazon. Your prowess at sheet making wasnt mentioned! I kmow you wanted @EduardoGorab jobs
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Mx.NathanTamar(They, them) ✡️🌴🏳️🌈🌈🔥🌹
(@mxnonbinary) reported
from
Lady Lake, Florida
@NunyaBu24084929 @handleyzo I ordered some last month on Amazon that is due to arrive by May 1. Since then, I purchased a bidet online. Most places were out of those, too, but I kept scrolling down and found a company I'd never heard of that still had them in stock.
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