Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 18
Chicago, IL 15
Atlanta, GA 14
Seattle, WA 13
New York City, NY 12
Columbus, OH 10
Denver, CO 8
San Jose, CA 8
Manchester, England 8
Los Angeles, CA 7
Ashburn, VA 6
London, England 6
Miami, FL 6
Edison, NJ 6
San Antonio, TX 5
San Francisco, CA 5
Coatesville, PA 5
Tampa, FL 4
Madrid, Comunidad de Madrid 4
Boston, MA 4
Las Vegas, NV 4
Philadelphia, PA 4
Jacksonville, FL 4
City of London, England 4
St. Louis, MO 4
Greensboro, NC 3
Pittsburgh, PA 3
Washington, D.C., DC 3
Fort Worth, TX 3
Reno, NV 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Aus231 Aus (@Aus231) reported

    @AmazonHelp Well I did that and spoiler alert I got the same copy paste response as last time. What is wrong with you people and your in ability to look at issues.

  • BBObsession1 BB Obsession (@BBObsession1) reported

    @AmazonHelp @princeaeso It’s happening to everyone. We know how to troubleshoot. Fix it.

  • bIueoscar virgo (@bIueoscar) reported

    @AmazonHelp nothing specific happened, ur platform is just very slow :(

  • EarthWitch10 EarthWitch🐞💃🏾🌺🍭🍒 (@EarthWitch10) reported

    I think NOT. You want me to wait 3 more weeks for a disc-less box from an artist I haven't heard from in 4 years? I saw Amazon can ship it to me in 2 days for a CHEAPER price. What's the point of ordering from an artist's store when shipment is slow & more expensive? 3/4

  • Coolassrie 💋 (@Coolassrie) reported

    @princeaeso @amazon Mine is ALSO down 😪 I was trying to track my packages & I can’t 😭

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 6.253ms Download: 612.64Mbps Upload: 524.6Mbps

  • TXTMCND brittney ✙ (@TXTMCND) reported

    amazon app is down dang

  • DarkCarniVol Dusty Do-Right (@DarkCarniVol) reported

    Running down to the mail box in the middle of the night because I just saw my Amazon notification.

  • el_el_doubleu Laura Leigh (@el_el_doubleu) reported

    First world problems: struggling to decide on an iced coffee tumbler to order off of Amazon prime

  • Colleen38496673 Colleen (@Colleen38496673) reported

    @AmazonHelp for awhile (days) I couldn't pull up my library, only able to pull up specific books. Now I can see my library (well, I assume so as i have hundreds) but only one book has downloaded. all others have given error messages.

  • Jerry_grey2002 Jerry's China (@Jerry_grey2002) reported

    @adam_gong It needs further investigation by journalists with contacts and knowledge of how Amazon works, but it's a live topic on Chinese social media right now with hundreds of jobs lost in Amazon trading outlets and billions of dollars frozen. Definitely not a small problem

  • bigwillinbama ThunderCat (@bigwillinbama) reported

    Hey @AmazonHelp why is it that your driver can't find my house. I've never had a problem before today with a driver not being able to find my house. I can't give explicit instructions on delivery because it won't allow me.

  • miku_vx4 nut (@miku_vx4) reported

    @AmazonHelp Error code CS11 im trying to view my orders, but i can’t due to there being an error.

  • AntphroditeStan bre 🎉 (@AntphroditeStan) reported

    Is #amazon down for anyone else? I can’t get the app to work, it gives me an error code. CS11

  • richardpincott Richard Pincott (@richardpincott) reported

    @AmazonHelp Anything connected to sorting out the problem or OTPasswords for instance we do not receive. It appears other Amazon emails sent from different departments do.

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