Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Panama City Beach, FL | 2 |
| Paris, Île-de-France | 18 |
| Belfort, Bourgogne-Franche-Comté | 1 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Phelan, CA | 1 |
| Perpignan, Occitanie | 2 |
| Monterrey, NLE | 2 |
| Nangis, Île-de-France | 1 |
| Conway, SC | 1 |
| Holywood, Northern Ireland | 1 |
| Poussan, Occitanie | 1 |
| Westbrook, ME | 1 |
| North Royalton, OH | 1 |
| Bridgwater, England | 1 |
| Hayange, ACAL | 1 |
| San Nicolás de los Garza, NLE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Guadalajara, JAL | 1 |
| New York City, NY | 1 |
| Pozza di Fassa, Trentino-Alto Adige | 1 |
| Bristol, England | 1 |
| Natal, RN | 1 |
| Gourdon, Occitanie | 1 |
| London, England | 2 |
| La Coucourde, Auvergne-Rhône-Alpes | 1 |
| Berlin, Berlin | 1 |
| Lügde, NRW | 1 |
| San Francisco, CA | 1 |
| Llucmajor, Balearic Islands | 1 |
| Barcelona, Catalonia | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Shawn P Cicoria (@ShawnCicoria) reported@AmazonHelp @amazon Stop wasting my time. Your fulfillment is broken. I could develop a raspberry pi hosted vision model that would easily detect a package that doesn’t conform to the expected size as opposed to being flat. And not one fool handling it figured it out it was empty
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TempVo (@Tempvo_) reportedso um @Twitch is down @amazon is down WTF is going on
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D&V (@d_vwatts) reported@Michael_L_Rauch @eriqbre @MattWallaceTech Imagine an AV vehicle summit where Waymo, GM, Ford, and Amazon are invited and Tesla is not and they all decide that LiDAR is required because it’s easy to sell and more important they know it will slow thier only competition as well as brand them as dangerous. Impossible right? What about an adminsitration that decided that rural broad band could only be solved by running cable to every rural address? Should they have considered another solution or take the word of the cable companies? I think it’s been a wash so far but a positive in the long run. AV is Tesla’s future.
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Harley XVI (finwizz.live) (@xvi_harley) reportedAmazon has a legal issue with the 5 rupees market fees Amazon is charging you for orders that never reached them So, if a product failed to deliver why should customer pay marketplace fees? My case: I ordered 2 electrical switches from amazon I paid: 138 (product price) + 5 marketplace fees = 143 I got 5 rupees cashback in my wallet Effective payment is 138 rupees from my side There was some issue with amazon logistics and product was never delivered. I asked for refund, they gave me refund. But, they refunded only 133 and deducted 5 rupees for marketplace fees why do i have to pay anything for an order which was never delivered? do we pay transaction charge when transaction fails? NO do we pay anything to a shopkeeper when the shopkeeper is unable to give us the products? NO This is completely illogical and illegal Not only me, lakhs of customer whose orders were not delivered from amazon's side are being charged 5 rupees for no fault of theirs Go and check your orders That means crores rupees per day, which amazon should not charge Amazon needs to refund all this money for all similar transactions to all customers, including the past transactions And rectify that it is not repeated in the future @jagograhakjago @amazon @amazonIN
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हिमांशु (@db2dba) reported@AmazonHelp Thanks. This one worked out well. But now have a similar issue with another product. Please enable return policy for products. Some products are poor quality really. I have sent an internal message via above link.
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Corey J. Gallon (@CoreyGallon) reportedPrompts are suggestions, not constraints. A model reads a rule as text, not as logic it has to execute. That distinction runs through ". @lizfue's talk "Stop AI Agent Hallucinations: 5 Techniques + Production Patterns", on @aiDotEngineer's YouTube. Elizabeth is a Developer Advocate at AWS, and every technique she covers is a code change rather than a prompt change, demoed side by side on a travel agent built with Strands Agents. - Semantic tool selection. 29 tool schemas go into context on every call, roughly 3000 tokens before your message even starts. Filter with a vector search over a tool database and the model sees only the top three. - Swap tools between turns. In a conversation, tools accumulate in history. Strands lets you clear the tool registry inside the agent loop and add the new ones each invocation. - GraphRAG for questions RAG can't answer. "What is the average guest rating across all hotels in Paris?" gets estimated from three retrieved chunks. A Cypher query against Neo4j computes it across the whole dataset, and returns zero for hotels in Antarctica instead of hedging. - Multi-agent validation. A single agent that gets a tool error will rationalize it into a confident success. Strands' Swarm chains an executor, a validator, and a critic, so the user sees the failure. - Neurosymbolic guardrails. Put the rule in Python, not the prompt. A Strands hook on BeforeToolCallEvent cancels the call when parameters fail, so "max 10 guests per booking" actually holds. - Runtime steering for soft rules. Blocking leaves the user retrying. With agentcontrol, a 50 guest booking gets steered into a split across rooms and the task completes. Rules live on a server and update without redeploying the agent. - Then production. Amazon Bedrock AgentCore gives you gateway-managed tool selection, policies enforcing rules before tools run, steering rules in DynamoDB, memory, and observability. I'm working through the published talks from AI Engineer World's Fair sharing summaries and takeaways. Follow for more!
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Democracy is a DEI Project (@jrh0) reportedJust had the @AMEX to @usbank @Amazon credit card change. What a fiasco! Tried login using pw mgr last week, & they locked me out for 48 hrs. Called. but they refused to fix. Same login worked today. Had stmt query, called and got rude agent. US Bank definitely not 1st Class!
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Jake (@dontbanjake) reported@Loran58082375 @justinryanio @tim_cook Yeah, that's the issue. I think for MLB it might be easier since the entire season is on local broadcasts. But NFL has massive deals with Fox/CBS/Netflix/Amazon/ESPN that they need to bust into. CFB is similar for the major conferences. But if I could watch the teams I like and do it every game, I am an instant buyer.
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JeffRod, Lethal Aid Designer (@BigTanGringo) reported@J_Buster_Keaton @amazon I was able to swap back and forth - but the *very* first time I used it the search was noticeably slow.
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Mohammad Nawab Arzoo (@NawabAr09113077) reported@AmazonHelp @amazon Extremely disappointed with the handling of my delivery. Order ID: check with in DM Despite multiple follow-ups, my order has still not been delivered,the delivery status is on hold. I have already contacted customer support, but the issue remains unresolved.
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Karnav Agarwal (@AgarwalKarnav) reported@imYadav31 ...sale on Amazon & other platforms whose old stock is sold out. Brands like Xiaomi, HikVision, etc also faced the same issue. Qubo is the real beneficiary in wireless camera segment with the move. CP Plus benefitted in wired CCTV setups.
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Stephen John Lyons (@sjlyons50) reported@reprinted3D @amazon @AmazonHelp Yep. Just the one shipping company had ‘issues’ finding us, the other 6 companies had no problems, they’d call if unsure, or if we were not at home to ask where to leave things. All the companies Amazon use have been great.
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FindleysFinance (@FindleysFinance) reported@ThinkAppraiser I don't "know" what will happen. It might seem like I'm timing the market somehow, but I swear I'm not. I'm just looking at the business and valuations. In this case though, I knew amazon going down while it's alrwady cheap would result in MORE upside not less. So I rotated.
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Lalit Ramchandani (@lalit1717) reported@AmazonHelp Link not working as my mobile number is changed, and there is error arising in updating the same. Request you to help me to get the return picked up at the earliest.
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Mild Mannered Maniac (@80sGeek) reported@tekbog You do not spend budget and resources on problems you don’t have. Just because Amazon and Google are pushing it doesn’t make it a good idea, be careful. You are spending a huge fraction of your budget and resources on something that adds zero value to your customers