Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Juárez, CHH | 1 |
| Melville, NY | 1 |
| Houston, TX | 10 |
| Chicago, IL | 13 |
| Bourg-en-Bresse, Auvergne-Rhône-Alpes | 1 |
| New Haven, CT | 1 |
| Pineville, LA | 1 |
| Concord, CA | 1 |
| Brunswick, OH | 1 |
| Denver, CO | 9 |
| Miami, FL | 6 |
| Las Vegas, NV | 4 |
| Columbus, OH | 2 |
| Greensburg, PA | 1 |
| Omaha, NE | 1 |
| London, England | 9 |
| New York City, NY | 21 |
| Montpellier, Occitanie | 1 |
| Torreón, COA | 2 |
| Sacramento, CA | 2 |
| Sarrebourg, ACAL | 1 |
| Romeoville, IL | 2 |
| Pittsburgh, PA | 1 |
| Clarksville, TN | 1 |
| Paris, Île-de-France | 9 |
| Sofia, Sofia-Capital | 1 |
| Mechanicsburg, PA | 1 |
| Newark, NJ | 2 |
| Ashburn, VA | 6 |
| Township of Evan, KS | 18 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Emery (@KIVUNature) reportedHow do we get past the fact that most governments simply criminalize any protest, no matter how peaceful or directed despite 86% of the world's population want to solve the problem. My book trying to envision a future world caring, biodiverse, sustainable on Amazon, by Penguin.
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JR (Boss Gummie) (@JJRich59) reported@WellsJorda89710 If I was Bezos I would shut down Amazon in NYC and announce service will resume when Mamdani is no longer in office.
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Kapil (@Ks82788) reportedDear Amazon India, I have been a loyal Amazon Prime customer for many years, but I am extremely disappointed with the support I am receiving. My issue is just a genuine sizing problem, yet my return/refund has been denied through an automated investigation. @amazon @AmazonHelp
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Josef Rakich 🪬 (@JosefRakich) reported@money_makerz__ @zuqkaX Why did Amazon have a 94% drawn down? Why has Amazon achieved a 209,673% increase at it's ATH?
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DOnyali26 (@DOnyali26) reported@Shamrock_Top1 @NoburuArt What was the new Kuja lore? That Shakky was an Empress? We already got that when Teach attacked Amazon Lily. Shakky wasn’t particularly interesting in the flashback, and most of her panel time was shoving down your throat how extra hot she is (she’s Gloriosa with black hair).
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guysie (@guysie4) reported@AmazonHelp It’s always your rubbish Amazon logistics your own courier that always has issues
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L Scott (@LaLaScottSpeaks) reported@PrimeVideo Why can’t Amazon fix their DARK videos No other channel or app is like that
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rated_sm (@rated_sm) reported@AmazonAE I contacted your support team today about two Amazon US (global store) orders that were facing shipping delays; agent put me on hold to escalate the issue and came back to tell me that he cancelled my orders and issued a refund without my approval or auhthorization
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Housewife Hag (farting strawberry era) (@HousewifeHag) reported@Kathryn0687 Can the test wait 60 more days or is this super urgent? Lol. There are nanogram tests on Amazon that detect THC levels as low as 5 nanograms. Most hospitals only test down to a certain amount of nanograms but 30 days is not enough if you’re chronic multi-daily user.
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0xkhalil (الخليل)🔮 (@0xKhalil) reported@AmazonHelp @AmazonCanada @AmazonHelp A return is the first thing any customer would think about, obviously. That is not the point here. The issue is the experience and the trust behind buying from Amazon Warehouse Deals, expecting an inspected and verified product.
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Lt. Columbo 🇺🇸 (@Columbo_1971) reported@RoKhanna Spare us the populist cosplay. Bezos didn’t “hoard” wealth — he built Amazon, employs over a million people, and gave consumers lower prices and insane convenience. His “wealth” is mostly stock in a company that creates real value. Government already spends trillions on healthcare, education, and “social programs” with mediocre results and massive waste. “Target the hoarders” is just the same failed redistribution fantasy that’s stagnated Europe while punishing success. You’re a Silicon Valley Congressman who benefits from capital and innovation every day. Stop pretending confiscating wealth will magically fix what decades of big government hasn’t. Focus on growth, borders, deregulation, and skills — not punishing the people who actually build things.
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Brendan Mulcahy (@FrancisFoggarty) reported@pieguy1098 @Pettan_Enjoyer Really? Weird that I am sat next to the one I bought from Amazon now and the one down stairs I bought from our equivalent of home depot.
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Nobody famous! (@leeswfc1977) reported@LasloT Yes but I have a choice to subscribe to Amazon and Netflix and they're both cheaper than the BBC but I watch more on them than I do the BBC. They know that if the BBC became a subscription service it would close down in weeks, ITV,C4/5 have no relevance to the licence either.
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LuisF81 (@LF_Torres) reported… and then gave me false hope for weeks while “investigating”. During that time, my Amazon return window expired. Not because I ignored it — but because Shop&Ship kept telling me the case was still under review and that the report I prepared would “help resolve the issue”.
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dosalover🍴 (@sayoutdosa) reportedMy Amazon order is showing as delivered, but I never received any call, text, or OTP. So how was it marked as delivered? This isn’t the first time this has happened either. Also, there seems to be no customer support available to help with the issue. @AmazonHelp