Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 48
Chicago, IL 48
Seattle, WA 46
New York City, NY 45
Dallas, TX 38
Atlanta, GA 33
Miami, FL 26
London, England 26
Denver, CO 24
Phoenix, AZ 23
Ashburn, VA 23
Paris, Île-de-France 22
San Francisco, CA 18
Washington, D.C., DC 17
Houston, TX 13
Berlin, Land Berlin 12
Minneapolis, MN 12
San Jose, CA 11
Las Vegas, NV 11
Toronto, ON 11
Indianapolis, IN 11
Charlotte, NC 10
Kansas City, MO 10
Jacksonville, FL 9
Duluth, GA 8
St. Louis, MO 8
Pittsburgh, PA 8
Tampa, FL 8
Montréal, QC 8
Oklahoma City, OK 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • nadeem7486 Nadeem Ahmad (@nadeem7486) reported

    @AmazonHelp I was placed an Order on 2nd Oct. In the amazon app delivery status showing Package delivered however I didn't received till now, I call to customer care multiple times but problem not resolved yet.. My Order ID is 171-0073043-7023548 @amazonIN @amazon

  • tushm92 Tushar Madan (@tushm92) reported from Kanpur, Uttar Pradesh

    @AmazonHelp I've explained the issue and clearly under the replacement policy. I'm happy to get an exchange as well.

  • AnshumanSakle Anshuman Sakle (@AnshumanSakle) reported

    @AmazonHelp Thanks. Have done so. Could I know the status of the complaint I have already lodged? Whats the issue? And why is such a basic thing taking so much time?

  • baukaaman amAn (@baukaaman) reported

    @AmazonHelp Then why the hell the reason mentioned in order detail that exchange verification failed... This way you treat your customers. Fix it ASAP. I want my order back.. I don't want any refund. I want my order recieved..

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @ScousGaur We certainly understand your concern. However, we would request you to kindly reinstall the Amazon app and try searching again. Keep us posted if issue persist. -Habeeb

  • surrenderbean bean (@surrenderbean) reported

    @STXRBOY999 idk how people trade Amazon legit goes up and down at the most retarded times

  • AugustusSigi Sigimund A Jagiellon (@AugustusSigi) reported

    @starless941 "This isn't going to be popular, but we should just let them **** your kids. I mean, if we shut down the highways and ground the airplanes, small business might be hurt. Like Amazon. In my day we just let them **** the kids. Won't someone think of the GDP?"

  • Shaina01782712 रॉयल बाई सा 👸 (@Shaina01782712) reported

    @amazonIN This happened with me for the second time that I placed an order on amazon but didn't receive it on time saying that amazon is holding my package due to payment issues despite the fact that the deliveryman never even came to deliver nor he tried contacting me.

  • MikeBertolino1 Michael Bertolino (@MikeBertolino1) reported

    @badseedtech @prevailkeyco I got my Aqua King's back in June and they've been great! Got them from Amazon too, so, if there were any inconsistencies, I could return them. I think all the issues have been worked out since their release. However, I think these are the better option for people now for sure

  • DifferentIsOk1 Different🤷‍♀️ (@DifferentIsOk1) reported

    She’s involved with it as are many other @amazon employees and believe me they do not deny it. Oh here’s harsh admitting to be a scammer and just a couple of the countless broken promises made that amazon had to honor each and every one of.

  • SuzyKyoo_SPN Suzy-fer 😈🎃 | 🥧🐝 (@SuzyKyoo_SPN) reported

    @AmazonHelp Thanks. That’s not what happened. I can send a longer message somewhere to better describe the issue. I can’t do it on this limited platform.

  • RamKute44456984 Ram Kute (@RamKute44456984) reported

    @AmazonHelp when my issue get solved

  • khanatifsultan خان عاطف سلطان (@khanatifsultan) reported

    @AmazonHelp As I can see in the link this problem is faced by various other users too. What has Amazon done so far to resolve this issue. The technical glitch seems to be coming from your end itself. Have you decided to resolve this issue by any software update or by recalling the devices ?

  • karinbeery Karin Beery (@karinbeery) reported

    @mfkelleher @josielanewrites The site's not to sell books, it's to make yourself visible and connect. If you rely on social media or Amazon, there's always a risk they could shut you down and your platform disappears.

  • mkmurugavel Murugavel Kumaravel (@mkmurugavel) reported

    @AmazonHelp No Progress!. Do you have the system to validate the pending deliverables and the root cause of the problem? I don't think so. I am unable to contact the Amazon delivery team and have no idea about my order. How many more days have to wait for the order? FYI, Oct 8th ordered.

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