Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Singapore, Central Singapore | 2 |
| Orange, TX | 1 |
| Pullman, WA | 2 |
| Houston, TX | 14 |
| Township of Evan, KS | 10 |
| Le Marillais, Pays de la Loire | 1 |
| Jersey City, NJ | 4 |
| Essex Junction, VT | 1 |
| Port Charlotte, FL | 3 |
| Atlanta, GA | 30 |
| Easley, SC | 1 |
| Harrisburg, PA | 2 |
| Livingston, TN | 1 |
| Bell Gardens, CA | 1 |
| Gresham, OR | 4 |
| Hopkins, MN | 1 |
| Rochester, NY | 4 |
| New York City, NY | 44 |
| Bolivia, NC | 1 |
| Las Vegas, NV | 12 |
| Carmel-by-the-Sea, CA | 1 |
| Chicago, IL | 46 |
| Portland, OR | 13 |
| San Antonio, TX | 10 |
| Northumberland, PA | 1 |
| Ashburn, VA | 21 |
| Fort McMurray, AB | 1 |
| Leesburg, GA | 1 |
| Badajoz, Extremadura | 1 |
| Newark, OH | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Marcelo Baptista (@marcelo_byteval) reportedAnother chapter on the drama of @amazon removing my book from the store without providing any context whatsoever on the "violation" [1/2] First, they accused me of manipulating customer reviews (one of the images attached show the person who raised the review commenting in the LinkedIn thread I raised about this issue) Then, they accused me of "content that violates policies" without detailing what the violation is and where it happened. It has been days that my most popular book was removed, and Amazon refuses to acknowledge the mistake or provide any reasonable context. It is insane how Amazon can bully small creators and we have no recourse but to accept the answers of someone who might as well just be a bot.
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Raquel (@Raquel708886223) reportedCRAZY! Latino nonEnglish speaking @amazon delivery drivers in COLORADO CRAZY DANGEROUS! Every week—blaze through neighborhoods! I’ve waved them down scolded them in Spanish, “NO INGLES” they yell while LAUGHING GOING fast! Nearly hit dogs & kids @ICEgov Help PLS! @concernedforco
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Andrew Knepper (@KnepkinKipper) reported@Delta Premium cabins with slow WiFi… why pick Amazon Leo for a 2028 launch? Used to be a hard Delta fan for the premium feel but they’ve been sliding as of late. Moved to United with Starlink until they figure it out.
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INCITE AI (@Incite_corp) reported@StockSavvyShay Amazon’s LEO antenna unlocks in‑flight broadband scale for AWS and Prime. Amazon (AMZN) NASDAQ gains an aviation foothold as its single‑unit LEO antenna promises 1 Gbps down and 400 Mbps up. This matters because one‑day installs turn airline fleets into quick wins for connectivity revenue. The stock’s recent multi‑session rise is smaller than this new service scope over the same days, so installation speed and cabin‑wide capacity remain only partially reflected in price. Kuiper hardware now targets airlines. AWS edge services follow planes worldwide. Prime Video in flight becomes native distribution. Airline contracts set the revenue ramp path next.
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Aksshay Hedaoo (@AksshayH) reported@AmazonHelp I tried to connect it was not working
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sackboydjso (@sackboydjso) reported@AmazonHelp @amazon I tried using the chat option but it gave me an error, and on gmail it told me i didn't had an amazon account tied to that gmail even when i have a mail just below it telling me that i logged in before
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Sandie J (@SandieBlickem) reportedI can no longer trust @AmazonUK @amazon with my deliveries. Things are going astray. They're not bothering to ring my doorbell, leaving goods on the doorstep. When I moved, someone took my large delivery. You need to crack down on agents. All these years I've had no problems.
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💢 (@Mick3yola) reported@thebatbun Too lazy to login to my Amazon prime account
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Patriot (@PMArbouw) reported@RobFinnertyUSA Watching your show right now (Amazon Firestick) and the subtitles are still not working (2 days now). Please have someone fix it 👍 📺
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Nell VH (@thenellvh) reported@Dwriteway Waking up to automated sales also means waking up to automated refunds, automated chargebacks, and automated customer complaints nobody answered. Bezos didn't sleep while Amazon ran. He built entire crisis teams. Systems break at 3am and nobody cares about your brand when the server is down. Are you building passive income or just passive problems?
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Donnie Cope (@dcopechatter) reported🚨 Amazon’s Heartless Warehouse: Worker Drops Dead, Bosses Ordered Staff to Keep Grinding: An Amazon warehouse worker in Troutdale, Oregon, collapsed and died on the floor April 6th while unloading trucks at the company’s PDX9 facility. Instead of shutting things down or showing basic human decency, supervisors allegedly kept the operation running for over an hour. Employees watched the body lying there as conveyor belts kept rolling and packages kept moving. One worker with CPR training asked to help and got shut down: “Turn around and don’t look. Get back to work.” Management reportedly treated the dead man like just another broken machine to step over. This isn’t shocking from a company that’s turned warehouses into high-speed pressure cookers where quotas rule and people are disposable. Amazon’s notorious for pushing injury rates through the roof in places like Portland, where facilities have ranked among the worst for worker harm. Big Tech giants love preaching about “people first” while their real motto seems to be profits over everything, including basic respect for the dead. Another grim reminder that in the relentless chase for efficiency and delivery speed, human life gets treated as replaceable overhead.
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Ky $hiesty 🎲🥷🏿 (@EastSideKeith_) reported****** be signing 360 contracts to work security at Amazon 😭that **** is such a terrible company
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Olúwafémi Patriot 🇳🇬🇬🇧 (@Dannyounge) reported@AmazonHelp Thank you for sharing this theme process I am currently following. I have sent an email to support to fix the issue with respect to the region change.
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Armaan Sidhu (@realarmaansidhu) reported@SawyerMerritt Airplane WiFi has been terrible for 15 years. The same $8 you pay for a connection that drops every 4 minutes, loads Gmail like it's 2003, and makes a video call physically impossible at 35,000 feet. Amazon just built an antenna that delivers 1 Gbps download and 400 Mbps upload. On a plane. That's faster than most home internet connections on the ground. 58 inches long. 30 inches wide. 2.6 inches high. No moving parts. Installs in one day. Sits flat on the fuselage like a tablet strapped to the roof. Maintenance requirements: almost none, because there's nothing inside that rotates, tilts, or breaks. Current airplane WiFi uses either air-to-ground towers (slow, limited, doesn't work over oceans) or satellite dishes with mechanical gimbals that track satellites as the plane moves (expensive, heavy, breaks constantly, maintenance nightmare). The dish alone weighs hundreds of pounds. Installation takes days. Maintenance grounds planes. Amazon's antenna is a flat phased array. No dish. No gimbal. No moving parts. Electronically steers the beam to track satellites. Same technology the military uses for radar and missile guidance, shrunk to the size of a suitcase lid and bolted to the top of a 737. The connection goes to Amazon's Project Kuiper — its low-Earth orbit satellite constellation. Over 3,200 satellites planned. Direct competitor to Starlink. The antenna is the ground (or air) terminal that links passengers to the constellation. This is Amazon's actual play. Not selling antennas. Selling connectivity-as-a-service to every airline on earth. The antenna is the hardware. Kuiper is the network. AWS is the backend. The airline pays Amazon monthly. Passengers get 1 Gbps. Amazon gets recurring revenue from every commercial flight that installs the system. "Installs in one day." That's the line airlines care about most. Every day a plane sits in a hangar for WiFi installation is a day it's not generating revenue. Current systems take 3-5 days. One day means the upgrade happens during a scheduled maintenance window. No lost flights. No downtime. No revenue impact. Starlink already has aviation terminals. SpaceX is ahead on satellite count. But Amazon has something SpaceX doesn't: relationships with every airline that already uses AWS for booking systems, operational data, crew scheduling, and logistics. The antenna isn't a cold call. It's an upsell to existing customers. Every business class passenger who's ever paid $30 for WiFi that couldn't load a PDF is Amazon's target market. Every airline that's ever grounded a plane for a gimbal repair is Amazon's buyer. 1 Gbps at 35,000 feet. The last place on earth where you could genuinely disconnect is about to get a fiber-speed connection. Whether that's progress or a tragedy depends on how much you valued the excuse.
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Hookah Dončić💸 (@_swervegawdess) reportedI know mistakes happen but it's absolutely and utterly ridiculous that all but 2 out of maybe 15-20 deliveries from @amazon since I moved have actually been delivered to my apartment the correct apartment. MIND YOU we have door numbers... so now I have to chase down my item....