Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 18
Chicago, IL 15
Atlanta, GA 14
Seattle, WA 13
New York City, NY 12
Columbus, OH 10
Denver, CO 8
San Jose, CA 8
Manchester, England 8
London, England 7
Los Angeles, CA 7
Ashburn, VA 6
Miami, FL 6
Madrid, Comunidad de Madrid 5
San Antonio, TX 5
San Francisco, CA 5
Coatesville, PA 5
Paris, Île-de-France 4
Southampton, England 4
Tampa, FL 4
Boston, MA 4
Las Vegas, NV 4
Philadelphia, PA 4
Jacksonville, FL 4
City of London, England 4
St. Louis, MO 4
Gloucester, England 3
Portland, OR 3
Greensboro, NC 3
Pittsburgh, PA 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Joydeepdas79 Joydeep Das (@Joydeepdas79) reported

    @AmazonHelp Your link is not working. It takes me to app with that sorry faced dog. And redirect me to your homepage.

  • glenn0g Ian Glennon (@glenn0g) reported

    @AmazonHelp So, it's all lies, all the way down. Yesterday I was told a note would be placed on the delivery so that the driver would call beforehand. I was also told that I would receive a £5 gift voucher for the inconvenience being lied to. Guess which of those things never happened?

  • nocoursewalks Manfred (@nocoursewalks) reported

    When we first had this problem we couldn't find any mention of it on the internet. Now the Amazon reviews are littered with mentions of this. Seems it takes a year or two of use to get this way. Repeated cleanings haven't made a difference though. No obvious buildup present.

  • true_ankur Ankur Bansal (@true_ankur) reported

    Second half of the day turned things upside down. Was expecting a Amazon delivery didn't happen Was expecting to see someone over a coffee didn't happen Was expecting a new module to work on but assigned some regular task Why why why 🤐

  • SANKETDESAI14 SANKET DESAI (@SANKETDESAI14) reported

    @AmazonHelp They asked me to wait as they have no update from the backend team. Issue was escalated to backend team more than 24 days ago and I as a customer have to keep calling to CS every few days trying to know an update

  • MahakGu76278658 Mahak Gupta (@MahakGu76278658) reported

    @AmazonHelp @AmazonHelp Spoke to multiple customer executives over the same link, no resolution to the problem. I need other form of assistance

  • ActuallyAviva Aviva Blakeman (@ActuallyAviva) reported

    @tashalharrison Rude. Also I love how the Amazon bot thought this was a problem that needed a comment like you don’t get how postage works.

  • FFParks Parks (@FFParks) reported

    @ReturnIntoXero Yup. Recently ran into that issue with Amazon. You could clearly see it was re-sealed when I bought it new. They gave me full refund and I got to keep the movie.

  • DKOlivier Olivier D. (@DKOlivier) reported

    @bluefin_fitness I purchased a treadmill from you in @amazon (order number 403-8914903-4305166) and I’ve been issues after issue, 6 month into receiving the product. Now your customer service sent me a long e-mail explaining how I should workout the issues by myself?? Outrageous.

  • Ced757 Cedric Jones (@Ced757) reported

    @trenee86 @1jreezy I’ll agree with that, but parents gotta stop buying the coolest stuff for the house and not be responsible themselves. I blame Amazon for the glitch. I blame the parents that their 10-year old’s voice has authorization to wake Alexa. Only my wife and my voice can wake her.

  • chickenpotpie76 ChickenPotPie (@chickenpotpie76) reported

    @AmazonHelp Why can’t an ongoing problem with an old account that was hacked be solved after approximately 18 months of calling customer service? Why do I have ongoing credit card charges from said account on credit cards that have never been associated with this account?

  • StonehamPress Tim Lewis @Stoneham Press #indieAuthorChat (@StonehamPress) reported

    @AmazonHelp When I click the link to edit my influencer storefront text/graphics it just takes me to the payment section instead. The contact us option of Amazon affiliates provides the error above.

  • nealyohay neal jonathan yohay (@nealyohay) reported

    @TraceyRyniec Cathie wood ETF is down 22 percent this year. How about the high fliers that are off 50 to 70 percent from the high. It's very easy if you bought the apple, Microsoft, Amazon, Google IPO and never sold.

  • ciudadanoecono1 ciudadanoeconomista (@ciudadanoecono1) reported

    @AmazonHelp Amazon not do nothing and no options to my specific problem

  • simplyyasiaa Asia ✨ (@simplyyasiaa) reported

    My Amazon package not being on my porch when they say they left it on the porch is a PROBLEM 😭

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