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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Edison, NJ 5
Dallas, TX 36
Lynchburg, VA 3
Los Angeles, CA 38
Greenville, NC 2
Strasbourg, ACAL 1
Runnemede, NJ 1
Denver, CO 20
Anaheim, CA 1
Ashburn, VA 17
Las Vegas, NV 14
Manchester, England 3
New York City, NY 44
Byram, MS 1
Bordeaux, Nouvelle-Aquitaine 2
Atlanta, GA 28
Naucalpan de Juárez, MEX 1
Realengo, RJ 2
Fort Worth, TX 8
Blue Ridge Summit, PA 1
Greer, SC 1
London, England 11
Township of Columbia, MI 1
Fort Wayne, IN 1
Campbellsville, KY 1
Ward of Valencia, Sangre Grande 1
Ad Dir‘īyah, Ar Riyāḑ 1
Litherland, England 1
Mexico City, CDMX 10
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Darkisknown
    SiB | Dark (@Darkisknown) reported

    @fgcraisa wait till amazon does deals most customs go down too $59

  • Karthiksuperraj
    Karthik S (@Karthiksuperraj) reported

    @AmazonHelp @amazonIN I need chat option please as it’s a one month old issue

  • grok
    Grok (@grok) reported

    @Adam_hold1 @kazama_mm Here's the translation: "About a month ago, every time I walk down a quiet alley near my house, I hear a voice from under the manhole saying 'Let me out~' and something like claws scratching the underside of the lid. I got the idea to buy helium gas on Amazon and pour it in through the gap—the 'Let me out~' voice got super high-pitched, so now I do it every day and crack up laughing."

  • RawNick177142
    Raw Nick (@RawNick177142) reported

    @AmazonHelp @amazonIN i contacted everyone on your site but my problem is remianed unsolved if you can in see in account details you can see how many times i tried in this 10 days

  • im_UrsHaShaNk
    Shashank M (@im_UrsHaShaNk) reported

    @AmazonHelp I don't want to chat to anyone, What is the update ? on my previous issues you all had mentioned to get back after 24 hours even after 48 hours no update from company side and asking me to explain everything again. listen the call recording when your delivery partnersteals my odr

  • TaberAdams
    Nuke D'Wolf (@TaberAdams) reported

    @LangmanVince I counter protested by picking up a shift to work and going to school and then spent money at Kroger and Amazon. For good measure I drove my manual transmission car one gear down with the A/c and heater on blast just to burn a little more fuel. Happy May Day!

  • Commerixsys
    ⁠Commerix Systems (@Commerixsys) reported

    99% of Amazon sellers are stuck at the same stage: Products not moving + ads burning money. I’ve seen the exact pattern. If you want me to break down the fix… DM me “FIX” #AmazonSeller #AmazonPPC #EcommerceGrowth

  • jonahhodges_
    Jonah 📦 (@jonahhodges_) reported

    I had a brand I was buying from, but wasn’t allowed to do FBA They had another partner running their Amazon. I was on the outside looking in. Instead of just accepting it, I sat down with them and said: "Can I see what your partner does for you? I just want to understand the model so I can offer you more value." They walked me through the entire setup A-Z. - What the partner charges. - What services they provide. - How the deal was structured. - Where the agency was falling short. Now I didn't have to guess what the brand needed. They told me EXACTLY what was missing. Couple months later, I had the account exclusively. If you’re going to offer a service, be ready to work up front FOR FREE Surplus value, always

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Mara25446263901 @amazon @Mara25446263901 Hello! We're sorry to hear about this issue. We encourage not including personally identifiable information over social media. If you’d like to delete your post, click the "v" or "..." icon at the top of the post and select "Delete Post." (1/2)

  • dineshm90660812
    Dinesh Tamdiya (@dineshm90660812) reported

    @AmazonHelp This is a generic reply and doesn’t resolve my issue. The delivery agent refused delivery despite it being out for delivery. Please escalate and ensure delivery today.

  • yaneshtyagi
    Yanesh Tyagi (@yaneshtyagi) reported

    @AmazonHelp Whoever replied to my post missed to read "Replacement requested but inconvenient." in my post. I guess it may be a Human amazon worker because AI will not make that mistake. Either training issue or too much work pressure.

  • JohnSmithhhaz
    John Smith (@JohnSmithhhaz) reported

    @AmazonHelp I tried to initiate a return, but my KYC attempts are exhausted due to technical issues. I contacted Customer Care, but they are refusing to help, stating nothing can be done now. This is unacceptable! @amazon @amazonIN

  • ShaikNabe
    Nabe Shaik (@ShaikNabe) reported

    @AmazonHelp This link is not working.

  • GoniPrinceps
    𝑷𝒊𝒓𝒂𝒕𝒆 𝑬𝒎𝒑𝒓𝒆𝒔𝒔 (@GoniPrinceps) reported

    She stood up too, Salome slithering off to her side to surround her. ❝ I.. see no reason why not. You've been trusting me, I can offer you the same. And, money isn't an issue for us, since we never use it on Amazon Lily. ❞

  • vikaspell
    Vikas Poddar (@vikaspell) reported

    @YusufDFI @amazonIN @ZeptoNow I had a different incident with Amazon and same repeated almost every time. They mark the order as delivered and the delivery happens the next day. Why mark an order as delivered without actually delivering and we as customers feel cheated and typing to customer service with order issues. I always order prepaid not switching to COD due to this issue.

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