Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Rochester, NH | 1 |
| Saint-Apollinaire, QC | 1 |
| Noisy-le-Sec, Île-de-France | 1 |
| Cuauhtémoc, CDMX | 1 |
| Iztapalapa, CDMX | 2 |
| Ciudad Jardín, MEX | 2 |
| Melrose Park, IL | 1 |
| Paris, Île-de-France | 18 |
| Romeoville, IL | 1 |
| Kefar Yona, Central District | 1 |
| Monterrey, NLE | 1 |
| Monroe, NC | 1 |
| San Jose, CA | 2 |
| Santa Cruz, CA | 1 |
| Volta Redonda, RJ | 1 |
| Libreville, Estuaire | 1 |
| Warner Robins, GA | 1 |
| Flers, Normandy | 1 |
| Owego, NY | 1 |
| Mississauga, ON | 1 |
| Grand Coulee, WA | 1 |
| Sanguinet, Nouvelle-Aquitaine | 1 |
| Bigastro, Valencia | 1 |
| Perth, WA | 1 |
| Dallas, TX | 1 |
| Seattle, WA | 4 |
| Barcelona, Catalonia | 1 |
| Oak Lawn, IL | 1 |
| Castelsarrasin, Occitanie | 1 |
| Salzburg, Salzburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Jayne Davies (@Sjd_22) reported@AmazonAlexa Please ask @AmazonHelp why you are understanding less of what is said to you, and why you now have problems with volume control. After buying an #EchoShow8 a few months ago, and being an @amazonmusic subscriber, I am pretty annoyed, and would like some answers.
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Priya Khanna (@priyakhannaji) reportedWhere can I complaint via email to amazon regarding the issue of my undelivered package?@amazon @amazonIN
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Brady Gulls (@GullsBrady) reported@Asandry4 @saylordocs On the federal level we do have a spending problem. If most of your money goes to Amazon you might want to cut back on buying things from Amazon.
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CamembertElectrique (@ElectriCheese) reported@SuzieWo20886208 Perhaps we could tax companies like Amazon properly and then use the money to fix the roads on which their business rely upon.
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Hated Moats Investor (@HatedMoats) reportedHATED NOTES: AFTER THE BELL 🔔 #003 Friday, July 24 THE TAPE The S&P 500 spent the session moving between gains and losses before finishing almost perfectly flat, up just 0.05%. The Dow gained 0.5%, while the Nasdaq fell 0.6% and small caps declined 0.3%. All 4 major indexes finished the week lower, led by a 2.1% weekly decline in the Nasdaq. 10 of the S&P 500’s 11 sectors finished higher. Technology was the only exception, falling 0.9%, while real estate gained 2.4% and materials rose 1.4%. WHAT HAPPENED The market rotated away from technology... $CRM gained 4.3%, $IBM rose 3.7%, and $AAPL added 3.6%, helping lift the Dow. But the broader technology sector remained under pressure as investors continued questioning whether enormous AI investments will generate adequate returns. Thanks $GOOGL. The semiconductor index fell 4.5%, reversing much of Tuesday’s rebound. 1.) $INTC delivered, then fell nearly 8% Intel initially rose after reporting quarterly revenue of $16.1B, up 25%, alongside better-than-expected earnings and guidance. The optimism didnt last, though. Shares finished down 7.9% as the company announced plans to increase investment in factories, equipment and advanced packaging over the next two years. Intel got Googled, so to speak. $AVGO fell 2.7%, $AMD lost 3.3%, and Micron $MU dropped 6.9% and $NBIS bled out 15%. 2.) American Express $AXP became the Dow’s biggest loser American Express reported earnings of $4.53 per share, beating estimates, while revenue grew 10% to $19.6B. But revenue came in slightly below expectations, expenses increased 12%, and management left its full-year profit guidance unchanged despite raising its revenue outlook. Shares fell 4.3% as investors questioned how quickly higher spending on marketing, technology and customer rewards will translate into profits. 3.) SpaceX continued sliding $SPCX fell another 2.7% as repeated Starship launch delays and uncertainty ahead of its first earnings report continued weighing on the stock. Shares closed at $115.07, roughly 15% below the company’s $135 IPO price. This means Jake Paul is down -$1.4 million on his position. Haha. 4.) Oil provided some relief Brent crude fell almost 4% to $96.78 per barrel after closing above $100 on Thursday. That helped ease some of the inflation concerns that contributed to the previous session’s market sell-off, although Treasury yields remained elevated ahead of the Federal Reserve’s meeting. UP NEXT Next week could be one of the most important of the quarter. WEDNESDAY: $MSFT and $META report after the bell, followed by the Federal Reserve’s interest-rate decision. THURSDAY: The June PCE inflation report arrives before the market opens, followed by $AAPL and $AMZN earnings after the bell. THE HATED TAKE Friday looked calm at the index level, but almost nothing beneath the surface was calm. Money rotated out of semiconductors and into less expensive, more defensive parts of the market. Investors aren't really abandoning AI, but they are becoming much less willing to fund unlimited spending without evidence of improving returns. Next week, Microsoft, Meta, Amazon and Apple get their turn to provide that evidence. Will some of them show the same story as $GOOG earnings?
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melanie 🕊️ (@ecceagnusdeii) reportedYou know I wonder what Amazon was thinking when they decided to roll out drones in Baton Rouge first, seems like there would be a high likelihood of getting shot down lmao
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Don Fotsch 🌵🇺🇸 (@fotsch1) reported@scottmcnealy You would think none of these folks know how IEEE standards get created (eg 802.11, aka wifi). In short, I think the “Wild West of LLM’s” simply needs to borrow a page from IEEE standards process. Elon alluded to precisely this in his in interview yesterday with Zanny of the Economist. Elon is an honorary member of IEEE. — new models shared among model makers for a week or two of testing — if groups evaluation seems fine, out it goes — if there is a significant concern, leverage government to halt the release — AWS found the Anthropic issue which lead the government to halt things (good example) Amazon researchers identified a technique involving Anthropic’s Fable 5 / Mythos 5 models that raised cybersecurity concerns, Amazon’s CEO raised it with U.S. officials, and the federal government then imposed restrictions that led Anthropic to pull public access.
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Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported🚨🎮 PlayStation Network Suffers Major Global Outage Thousands of PlayStation users worldwide are unable to access the PlayStation Network (PSN), leaving many gamers unable to launch digital games or use online services. 🔹 Tens of thousands of outage reports have been logged globally, according to Down Detector. 🔹 The disruption is affecting game launches, apps, online multiplayer and other network features. 🔹 Sony's official status page says all PlayStation Network services are experiencing issues and the company is working to restore service. 🔹 The outage has reignited criticism of Sony's move toward a digital-only future, with physical game discs for new PlayStation titles set to be phased out from January 2028. 🔹 Some users have noted that disc-based games remain playable, while digital purchases cannot be accessed during the outage. 👀 What to Watch: Sony has not yet explained the cause of the outage. Some users noted the disruption began around the same time as reported issues affecting Amazon Web Services (AWS), though AWS has since said those issues were resolved.
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polo (@Aboynamedpolo) reported@Etrouse It's down but for certain region because of Amazon web services.
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REN (@REN_12234) reported@HardSnowdin @CreatiousBS the providers (Amazon) that host Supercell's servers experienced some issues
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Sarthak Mohanty (@mohantysarthak6) reported@AmazonHelp @amazonIN It's a repeated issue for which there's no accountability. Timely delivery is an exception rather than a norm. @jagograhakjago
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MassGuy (@RealMassguy) reported@Jake_Merana @dianevdm lol. The things that make zero sense to you, make complete sense to the rest of us. You focus on the absolute dumbest possible ****. DNA. No big deal. Powering down his phone from just before the murders until just after, no big deal. Purchasing the exact same model knife that he can’t produce, no big deal. Trying to delete his Amazon purchase history, no big deal. Having two stolen female id’s hidden in a glove in a box in his closet, no big deal. Etc. etc. But some irrelevant audio prior to the murders? Everything. lol.
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M🅰️Ni (@ntrfanboie) reported@AmazonHelp @amazonIN Than sought the issue ASAP na ? This is not at all acceptable yarr
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Fathi (@ClientlessCopy) reportedThe voice of customer research is not a nice-to-have. It is the source code of the copy. Amazon reviews, reddit threads, forum posts, support tickets. The exact phrases people use to describe their problem before they found a solution. Those phrases do not need to be rewritten. They need to be recognized and placed into the copy exactly as found.
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ctfw529 (@ctfw529) reported@AyoMega_ @trsrpc This wasn’t even Sony, it was an AWS/amazon server issue, which almost all online entertainment media runs through. Even sites like Netflix were affected by it this morning.