Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 15 |
| Dallas, TX | 15 |
| Chicago, IL | 13 |
| Seattle, WA | 12 |
| Los Angeles, CA | 11 |
| Denver, CO | 7 |
| Columbus, OH | 7 |
| Ashburn, VA | 6 |
| New York City, NY | 6 |
| London, England | 6 |
| San Jose, CA | 6 |
| Manchester, England | 6 |
| Jacksonville, FL | 5 |
| San Francisco, CA | 5 |
| Las Vegas, NV | 5 |
| Coatesville, PA | 5 |
| Phoenix, AZ | 4 |
| Houston, TX | 4 |
| Indianapolis, IN | 4 |
| Frankfurt am Main, Hessen | 4 |
| Paris, Île-de-France | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Southampton, England | 4 |
| Tampa, FL | 4 |
| San Antonio, TX | 4 |
| Madison, WI | 3 |
| Cincinnati, OH | 3 |
| Warren, MI | 3 |
| Birmingham, AL | 3 |
| Gloucester, England | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
Whitney
(@FantasticWhit84) reported
from
Austin, Texas
@AmazonHelp UPS is my best optiondue to limited transportation options and being unable to drive. The one Amazon locker in my area is inconvenient to me but even then, you’re still requiring me to ship two completely separate returns which isn’t resolving my issue.
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Hiren Samtani 🇮🇳
(@hirensamtani) reported
from
Sūrat, State of Gujarāt
@amazonIN @amazon @JeffBezos The most disappointing experience shopping with you guys on prime day.. You guys lose the original package during transit, raise an issue, make me wait for useless 5 days and in the end issue a refund even though I specially asked for the product
-
Gerry Harrah
(@GerryHarrah) reported
from
Lyndon, Kentucky
ATTN KROGER SHOPPERS: If you have a Kroger reward card and the Kroger app on your phone go to “settings” and scroll down to “Community Rewards”. You can designate a charity for a percentage of your purchases to go to. Much like the Amazon Smile program. #Kroger
-
Johann Ramirez🎥
(@BlueBoy_Johann) reported
from
Fontana, California
@lawrence__2000 In the future when universal and warner bros shut down cause of its online streaming services competition and aspiring filmmakers are forced to work for studios like Amazon and Netflix instead, I’m gonna look at you.
-
Ruthie Rader
(@RuthieSky) reported
from
Redwood Falls, Minnesota
From an email I received yesterday: "Want to let you know that I got off the phone with the Resolution Team and started the claim." I had a good talk with my bank today. They noticed an unusual problem. Not my fault. Amazon being pulled in.
-
Joshua Johnson
(@JohnsonJosh) reported
from
Greenville, South Carolina
As a Panthers fan I really enjoyed this years “All or Nothing” on Amazon, but my biggest takeaway might have been just how unhealthy the players seemed to eat. Rivera/Tepper need to crack down on that.
-
Utkarsh Mehta
(@utkarshvmehta) reported
from
Mumbai Suburban, State of Mahārāshtra
I can't even cancel the order and re order because this Amazon had prime sale on and had offers through which I had bought the phone! This kind of problem has happened twice recently!
-
Neil Saunders
(@NeilRetail) reported
from
Scottsdale, Arizona
It’s a complete waste of taxpayers’ money to investigate Amazon. The federal government would be better off investigating the healthcare sector or some part of the market that is genuinely broken!
-
tuck🍗
(@officialchelsm) reported
from
Birmingham, Alabama
My job: we have plenty of money in our budgets. Also my job: but not for card stock paper so if you want people to promote spend hours tracking down who can give you money for it. Me: **** it! Orders from Amazon for $13😒
-
Sarah Kaiser
(@iamsarahkaiser) reported
from
Kansas City, Kansas
@AmazonHelp Okay, once I’ve calmed down a bit I will. Your customer service has been great, so you don’t deserve the frustration I may dish out at this moment. Thanks for reaching out.
-
Ian Buglass
(@IanBuglass) reported
from
Todmorden, England
@catwoman1957 @Joso224 It's on Amazon. Look at Beaphar, scroll down and it says "frequently bought with" and that's where de-furrum is. The main difference is that I put ours on my finger and she licks it off.
-
Jenna Rayfee
(@jenuhrayfee) reported
from
Maryville, Missouri
@AmazonHelp I have never left a review for anything, this would be my first attempt, that was the error message I got instead. I was under the assumption it wouldn’t let me since I didn’t buy it from my account someone bought it for me from amazon.
-
Chelsea Kay Hurst
(@ChelseaKayHurst) reported
from
Austin, Texas
The past few months I’ve been unknowingly charged on my amazon digital account from someone who hacked it. So wild but glad it was finally caught and @amazon reimbursed all the charges with no problem. Just wanted to say thank you!!
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louiseelana
(@louiseelana) reported
from
Milton Keynes, England
@lavercombe @benadamsuk I really hope they trace the car Kristian. Police & @IAMRoadSmart advice is a key signal blocker wallet. You can get them from Amazon etc. We had a spate of cars being nicked in MK by a similar means. Mine was broken into but they were disturbed.
-
Preston Patillo
(@prestonpatillo) reported
from
Fort Wayne, Indiana
@AmazonHelp Rahul S at the Amazon Customer Service call center is MVP for helping me out and taking care of the problem!