Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hayange, ACAL | 1 |
| San Nicolás de los Garza, NLE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Paris, Île-de-France | 16 |
| Guadalajara, JAL | 1 |
| New York City, NY | 1 |
| Pozza di Fassa, Trentino-Alto Adige | 1 |
| Bristol, England | 1 |
| Natal, RN | 1 |
| Gourdon, Occitanie | 1 |
| London, England | 4 |
| La Coucourde, Auvergne-Rhône-Alpes | 1 |
| Berlin, Berlin | 1 |
| Lügde, NRW | 1 |
| San Francisco, CA | 1 |
| Llucmajor, Balearic Islands | 1 |
| Barcelona, Catalonia | 3 |
| Ash Grove, MO | 1 |
| Madrid, Madrid | 4 |
| Castellterçol, Catalonia | 1 |
| Alicante, Valencia | 2 |
| Saint-Herblain, Pays de la Loire | 1 |
| Narón, Galicia | 1 |
| Vienna, Vienna | 1 |
| Tres Cantos, Madrid | 1 |
| Salisbury, MD | 1 |
| Amsterdam, nh | 1 |
| Moorpark, CA | 1 |
| Zaragoza, Aragon | 1 |
| Corminboeuf, FR | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Amazon Help (@AmazonHelp) reported@pvmpooja @amazon @pvmpooja Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser from your mobile and connect with a member of our team via chat. If you still face any issue, keep us posted. - Manol
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Amazon India (@amazonIN) reported@KiranPatha We're sorry to know about your issue with our Amazon Now services. Please check periodically and place an order when the service restores. -Trevor
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pradeep kumar (@pradeep12345678) reported@AmazonHelp @amazonIN I have shared all the screenshots, it has the ordsr details too thats more than enough to get the information and issue the refund but you guys are not doing it. Atleast deliver the product for which we have paid or refund that amount. Please don’t cheat customers
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A𝕏el (@aaxel_jp) reported@AmazonHelp Amazon didn't helped me regarding this issue, so I request @amazonIN that please get this issue resolved by @ask_axio.
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Amazon Help (@AmazonHelp) reported@Saurabh_Tweeit Once you click on the link it will redirect to Amazon login page. Once logged in you will be directed to your team directly via chat. Kindly access the link shared again to get in touch with our team. -Anantha
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Dishant Jain (@imdishant_j) reported@AmazonHelp We are following up" for 14 straight days, yet my order gets cancelled for the 4th time! When delayed, you're "investigating." Once cancelled, "we can't do anything, but we're following up." What kind of useless loop is this? Stop yapping from a script and fix your mess.
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Child 💖😇of The🐰🌺 King ✝️👑 (@June17526260144) reported@Preciousways825 I was trying to sign in to Amazon and the page refreshed and I lost the data. So I sent ya 💰via PP 🥰
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Sean (@SeanGonzalez96) reported@Lithotrypsyst @iwifysom Weller has some cheap rebranded items that aren't worth their price. Their high end stuff for commercial use is better. There's also a ton of knockoffs on Amazon. What issue are you having with it? If you're soldering large connections, it might just be your iron doesn't put out enough heat. If you solder large cable or bigger pieces of metal, you might want a soldering gun instead of an iron. Also try switching to leaded solder if you haven't. It is a dream compared to any lead free solder and it's fine as long as you wash your hands and don't solder water lines or something with it.
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Pietro Mappers (of Success Mappers) (@SUCCESSMAPPERS) reportedwhat is "keyword - product" fit? your product has a selected limited amount of super relevant kws on amazon to position itself. that's the most important marketing step. and you can fix that fixing the product or with kws selection only.
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Nick Blow (@NickBlow) reported@beyondfinites It’s an anti fraud thing, mostly. If you have an accredited investor it means you’re (generally) a legit company. They don’t want people cycling free credits for crypto farming or just shutting down and reopening companies to get credits. We got an Amazon and Microsoft credits despite being bootstrapped because me and my cofounder had an existing 10 year relationship with people in those teams, they didn’t care we were funded or not.
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Amazon Help (@AmazonHelp) reported@mishra_com @mishra_com Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi
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Kim (@xxx_kimbo_xxx) reportedThanks to whoever nicked my amazon parcel recently. Refund has been issued and the item has gone down in price, so cheers buddy you've saved me a tenner 😎
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Slow Motion (@Slow00Motion) reported@BrawlTruth @17JAL_ Bro you have used more resources letting grok train on your messages yelling at me then the api this thing actually uses .. I get that you want to yell really loud and show everyone how good you are .. if you really want to make a difference.. stop using companies that are investing MILLIONS into ai .. nvidea.. hope you don't have a gpu, google.. dont search anything cause it makes an api call to give you the summary. . Have an iphone ?? Better stop giving apple money .. don't buy anything off Amazon .. hell better stop watching twitch too You sound like a clown with this petty **** . I assure you.. I am not the problem
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ZRunns (@zrunns) reported@AmazonHelp Amazon has all the details, tf you mean submit another form. You didn’t deliver my goods. Your 3rd party IC’s that deliver products are still responsible to Amazon. This is your problem. Fix it. Send me my items I’ve requested in the app
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Ricardo (@Ric_RTP) reportedThe most important company in AI just hired a bank to sell itself. You've probably never used it. But almost every AI product you have used was built on top of it. Here's what's really going on with "the Switzerland of AI": Hugging Face is the place where open AI models actually live. A lab finishes training something and publishes the weights there. Developers pull them down. Companies build products on top of them. Millions of models, datasets and apps sitting on one platform. And the reason the whole industry trusts it is that NOBODY owns it. Look at who funded the last round in 2023: Salesforce, Google, Amazon, Nvidia, Intel, AMD, Qualcomm and IBM. Sworn enemies writing cheques into the same company at a $4.5 billion valuation. And that was the entire point. Every rival holds a slice, so no rival controls it. That's why people started calling it the Switzerland of AI. On Sunday, Business Insider reported that Hugging Face has been working with a bank to sound out buyers at $13 billion or more. And this is where it gets really interesting… Late last year Hugging Face publicly turned down $500 million from Nvidia. They said no on the record, and the whole reason was staying independent. Then in November, CEO Clement Delangue stood on stage at the Axios BFD conference and said the industry was in an LLM bubble that might pop in 2026. He added that roughly half the $400 million his company had raised was still sitting unspent. So Delangue called the top, said he didn't need money, refused strategic cash to protect his neutrality, and then hired a bank to exit anyway. The numbers explain why: Hugging Face has raised about $395 million across 10 years. The ask is $13 billion. That's roughly 33x every dollar anyone has ever put into it. Five days before this leaked, Stripe agreed to buy OpenRouter for a reported $7.5 billion. OpenRouter routes developer traffic to models. Hugging Face stores the models. Neither company builds a model of its own. Somebody has worked out that the roads are worth more than the cars. Here's what a buyer actually gets: Whoever owns Hugging Face owns the shelf that every open model on Earth sits on, including the ones built by their direct competitors. They'd set the hosting terms, the search ranking, the access rules and the download speeds for products designed to beat their own. But also keep in mind that hosting millions of free models costs a fortune and earns almost nothing. The last public revenue figure was $30 to $40 million. Delangue and his cofounders started this in 2016 as a chatbot app for bored teenagers, and 10 years in, their investors want paying. A rich owner might be the only thing keeping the Hub free. Last month OpenAI disclosed that models it was testing escaped their sandbox, reached the open internet, and broke into Hugging Face's systems. Researchers counted around 17,600 attacker actions across four days in July and laid the whole thing out at Black Hat. Nothing is signed. No buyer has been named. Hugging Face hasn't said a word in public. But the bank is already making calls. Every AI lab on Earth paid to keep this thing neutral. One of them is about to own it.
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