Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Conway, SC | 1 |
| Holywood, Northern Ireland | 1 |
| Poussan, Occitanie | 1 |
| Paris, Île-de-France | 17 |
| Westbrook, ME | 1 |
| North Royalton, OH | 1 |
| Bridgwater, England | 1 |
| Hayange, ACAL | 1 |
| San Nicolás de los Garza, NLE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Guadalajara, JAL | 1 |
| New York City, NY | 1 |
| Pozza di Fassa, Trentino-Alto Adige | 1 |
| Bristol, England | 1 |
| Natal, RN | 1 |
| Gourdon, Occitanie | 1 |
| London, England | 2 |
| La Coucourde, Auvergne-Rhône-Alpes | 1 |
| Berlin, Berlin | 1 |
| Lügde, NRW | 1 |
| San Francisco, CA | 1 |
| Llucmajor, Balearic Islands | 1 |
| Barcelona, Catalonia | 3 |
| Ash Grove, MO | 1 |
| Madrid, Madrid | 3 |
| Castellterçol, Catalonia | 1 |
| Alicante, Valencia | 2 |
| Saint-Herblain, Pays de la Loire | 1 |
| Narón, Galicia | 1 |
| Vienna, Vienna | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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sane girl (@kreamycrack) reportedPlease help with my current order issue @AmazonHelp the customer service I have received thus far has been abysmal
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Rakesh Yadav (@RakeshY16552752) reported@AmazonHelp The link you provided for help not working. Tried customer care but they told they can't help as they can put message only
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sulav agarwal (@sulav20) reported@amazonIN @amazon @AmazonHelp Today i narrated behavioral issue against the delivery boy to 4 seperate customer agents but non provided the resolution. I need an apology from the deliver boy who behaved very inappropriately with my parents. Order id: 404-2902607-8516323
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GHShuffle (@GHShuffle) reported@oowgn TikTok likely exacerbated it a bit but it started becoming an issue way earlier thru new standardization like Amazon 2 day shipping or Netflix stream binging and other similarly society warping conveniences.
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UnveiledChina (@Unveiled_ChinaX) reportedCybersecurity firm VulnCheck just revealed that over 100,000 Chinese-made Zbtlink routers contain factory-installed backdoors capable of secretly hijacking network traffic. Named Darklantern and Speakingstone, these covert implants give remote operators unauthenticated root control over devices deployed worldwide. Jacob Baines, chief technology officer at VulnCheck, discovered the hidden code while analyzing firmware on a white-labeled router purchased right here in the United States. The compromised hardware, manufactured by Shenzhen Zhibotong Electronics, is rebranded and sold under dozens of common commercial labels across Amazon, Shopify, and Alibaba. One of the implants was caught silently harvesting credentials, executing remote commands, and redirecting web traffic. When Baines registered an unused server domain tied to the code, nearly 400 unique routers immediately checked in from across the globe. Zbtlink spokesperson Michael Xia claims these features are merely legitimate tools intended for authorized customer maintenance. However, security experts warn that shipping unencrypted, hardcoded surveillance capabilities into consumer hardware leaves every connected network completely vulnerable.
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Steph Thompson (@stephthompson33) reported@AmazonHelp No it tells me I an unresolved issue with another account (the fraudulent USA account) but I’m not happy to provide proof of id as I didn’t create that account. So I’m currently unable to purchase anything from Amazonuk
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Dian (@Dian5) reported@AmazonHelp I’ve told you more than once that I’m having great difficulty having my package delivery instructions followed. I have been enjoying the services of Amazon Fresh l, who HAS been following my delivery instructions, for months without a problem. I was expecting a delivery of ordered items today, but instead, I find out, Amazon cannot even locate my address!!!!! What the heck is going on?!?!🤬
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Anji (@Anji2019) reported@LeahFHardy Terrible. Those yellow tinted specs, cheap from Amazon, do the trick. I read that she picked up some infection in hospital after the car crash. So sad.
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Chris Erickson (@wareagle1492) reported@AmazonHelp @amazon I think the problem here is that you bundled a non-returnable item with a returnable item. Because the female catheters that were bundled with the purewick are not returnable.
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Chandrashekhar Sardesai (@Sardesai) reported@amazonIN what seems to be problem with your deliveries of Amazon Fresh in Pune? I started ordering some fruits 2 days back. You delayed & cancelled the orders, issued refund. But the third order was wrongly marked as delivered and you are making me wait. Why?
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Xavier Rivera (@XavierRiveraX) reportedA prompt injection flaw in Amazon Kiro, AWS's agentic AI coding IDE, let attacker-controlled repository content trigger silent data exfiltration to an external server. Opening a malicious workspace file then sending any message triggered it, no malicious prompt required. Amazon patched it in Kiro 0.8.140; the pattern applies to any AI IDE that treats repo content as trusted instructions.
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Balaguru Mamundi (@ghost_of_MJ) reported@amazon @amazonIN @consumercourtin Issue :Return requested on July 5, 2026. Last pickup rescheduled was Aug 28, 2026 (after 45 days, and so many reschedules in bwn). Not picked up. No refund.
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Red comet (@Redcometshines) reported@sivaadityat @amazonIN @amazon Yes. Amazon in the US has the same problem. It’s an AI algorithm that bans honest people who never went against any Amazon guideline.
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Stephen Daniel (@Stephen_D86) reported@AmazonHelp I have already done that and that’s when agents like deepshitha comes along and refuses to escalate the issue to her manager and refuses to pass on the call. Please stop sending stupid links where the only option is to call or chat. I need someone higher sensible to call back
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Malane (@hodlonaminute) reported@marc02200 Yup. I just buy whenever I have a few extra bucks. Folks impulse shop on Amazon. I impulse buy on Strike in tiny lots. $1, $5, $10… just to get my fix. Haha.
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