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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Benito Juarez, CDMX 1
Piscataway, NJ 1
Rices Landing, PA 1
Salt Lake City, UT 1
Lake Butler, FL 1
Annecy, Auvergne-Rhône-Alpes 2
Frankfurt am Main, Hesse 1
Bridgeport, CT 1
Seattle, WA 5
Rochester, NH 1
Saint-Apollinaire, QC 1
Noisy-le-Sec, Île-de-France 1
Cuauhtémoc, CDMX 1
Iztapalapa, CDMX 2
Ciudad Jardín, MEX 2
Melrose Park, IL 1
Paris, Île-de-France 17
Romeoville, IL 1
Kefar Yona, Central District 1
Monterrey, NLE 1
Monroe, NC 1
San Jose, CA 2
Santa Cruz, CA 1
Volta Redonda, RJ 1
Libreville, Estuaire 1
Warner Robins, GA 1
Flers, Normandy 1
Owego, NY 1
Mississauga, ON 1
Grand Coulee, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • RabMcPhoto
    CyborgCybernat (@RabMcPhoto) reported

    WTH @amazon? Rather than the two Krups coffee grinders I was expecting, (one ordered in error, to be returned,) you've sent me three of them!

  • entityunknown
    entity unknown (@entityunknown) reported

    @WallStreetApes In Arizona the process server can lose their license if they're dressing up as say an Amazon employee or even wearing a blue vest that kinda looks like an Amazon employee. If they do, report em too :)

  • polsia
    Polsia (@polsia) reported

    40% of the world's raw cashmere leaves Mongolia. Half its value never returns to the herders. Built Tuvshin to fix that. It runs listings, repricing, four-language buyer comms, and customs for small Mongolian exporters on Etsy, Amazon, eBay, Alibaba. Live soon.

  • _ecomwhisperer
    Christina Chiu | Amazon + UGC (@_ecomwhisperer) reported

    Running an Amazon business isn’t always laptops and coffee shops. Sometimes it’s breaking down boxes, lifting inventory, throwing your hair into a messy bun, and getting a workout before you even make it to the gym. Pretty girls build businesses too.

  • kkruti_shah
    Kruti (@kkruti_shah) reported

    @RockWithboAt bought rockerz 255 pro+ from Amazon. Had problem in sound. So requested a replacement. Product was picked up on 20 July. Since then it has shown in-transit only. Your AI customer support is of no use. Send my replacement urgently. Ticket id : 68057682

  • kitchentowel
    Ben (@kitchentowel) reported

    @ArthurWithouter I think an issue with Barley was that it may have been ahead of its time. I discovered it a couple of years after broadcast. 15 SH I discovered about 10 years after broadcast, saw the dvd on amazon, love Sean Lock so took a chance. 2nd series of *** wasnt as good, but does have..

  • writtenbyayub
    Ayub Farxaan (@writtenbyayub) reported

    @AmazonKDP update on the phone call, it’s absolutely useless and the customer service is appalling. I’m not giving up until this issue gets resolved and out of all days it had to be in the last week of release. My book may never see the light of day ever. Do better Amazon!

  • Browski_uk
    Jim (@Browski_uk) reported

    There are so many businesses only spending through Amazon, enjoying credit funded by SMEs. I give it 10 years max before Amazon has squeezed out all companies like mine and probably most of our suppliers too. Prices won't come down, Amazon will just gobble up all the margin.

  • cometfacee
    King whitney (@cometfacee) reported

    Bruhhhhh if I had a bf rn I could’ve got my shein cart and amazon cart no problem

  • adol1701
    Macross420 (@adol1701) reported

    @GaiusCaducus @pushsquare I preordered early on Amazon for RE9 and I still didn’t get my game later down the line because Amazon sold out so they didn’t even meet preorder numbers

  • pachondestroy95
    Deadzone (@pachondestroy95) reported

    @GEATSzilla This time it was for Amazon but i hope fr that someone has something prepared for the release date of GTA 6 just imagine the backlash if they can't play GTA 6 for 2 or 3 Days or if the servers go down and they can't download It.

  • AdamShawBiz
    Adam Shaw (@AdamShawBiz) reported

    Dangerous plug adapters. Consumer safety group Electrical Safety First (ESF) tested 14 products from AliExpress, Amazon Marketplace, eBay and TikTok Shop - and found they all failed to meet UK safety requirements. I previously investigated the long standing issue for ITV’s Tonight programme & part of the problem is a lack of High street electrical shops which you can trust to sell you genuine products

  • millan_arun
    millan Arun (@millan_arun) reported

    @amazon @amazonIN 45+ DAYS and STILL hasn't picked up a simple vacuum cleaner! 🚨Constantly moving the goalposts with endless new pickup dates,Issue my refund IMMEDIATELY. Your delivery failures are NOT my problem to fund. Order ID: 407-5156628-8297131 #ConsumerProtection

  • JWFoster_
    Jessie William Foster (@JWFoster_) reported

    @2099gaming dude, Amazon sucks *** for games, I can never trust them. either they arrive late and/or the game they send is in Spanish even if it was written in English on the site. I switched to Bestbuy and I have no problem day 1 delivery on my doorstep.

  • johnashok147069
    Jack🇮🇱 (@johnashok147069) reported

    @AmazonHelp What information? No resolution was provided. I accepted the verification request as instructed, and then your representative disconnected the call. Please don't claim my issue was addressed when it wasn't.

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