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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Colorado Springs, CO 3
Township of Evan, KS 13
Philadelphia, PA 9
Borough of Juniata Terrace, PA 2
Grimsby, England 1
East Zorra-Tavistock, ON 1
Fort Worth, TX 7
Neu-Ulm, Bavaria 2
Columbus, IN 1
Melbourne, VIC 2
New York City, NY 46
Marlborough, England 1
Düsseldorf, NRW 1
Berlin, Berlin 13
Amsterdam, nh 3
Wesseling, NRW 1
Hagen, NRW 2
San Jose, CA 11
Hannover, Lower Saxony 1
Chino Valley, AZ 1
Sanford, ME 1
Vancouver, WA 3
Humble, TX 1
Savannah, GA 2
San Angelo, TX 1
Anglet, Nouvelle-Aquitaine 1
Lakeville, MN 2
Town of West New York, NJ 1
Dallas, TX 37
Seodaemun-gu, Seoul 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • TheFoolOfKings
    Matthewie (@TheFoolOfKings) reported

    @Nolimitzor_X If twitch gets rid of the bots their numbers are ****** and Amazon shuts them down. Bots are the new hotness. Bot all you want. Take out a personal loan and be the top streamer on Twitch. It’s all fake. None of it matters.

  • KulshresthaNik
    Nikhil Kulshrestha (@KulshresthaNik) reported

    @AmazonHelp That link is also not working, it is very difficult to get support from Amazon now.

  • Akshit1884763
    Akshit (@Akshit1884763) reported

    Proof from Amazon’s own app & emails are mentioned below • Return initiated 6 Apr → Picked up 7 Apr → Received by Amazon 10 Apr • App still shows “Return is not processed” + “We need more info to issue your refund”

  • DominicHaleAI
    Dominic Hale AI Author (@DominicHaleAI) reported

    @SCHostetler The market will solve all in the end. Talk to Amazon if you think AI books should show up farther down in results. They optimize for revenue.

  • JohnDaltonQuinn
    John Dalton (@JohnDaltonQuinn) reported

    Big fan Jason. Just defending the free market where money spent on dumb OnlyFans models voluntarily flows through the model's spending on rent, food, clothes, tech, and investments into the hands of competitive businesses like Walmart, Amazon, Apple, and homebuilders—who then use it to deliver better, cheaper products for everyone. The problem is the government expropriating our money to give to dumb people. Capitalism can't fix that.

  • FrankieInVegas
    Frankie D (@FrankieInVegas) reported

    @theknightirish Last four paperbacks I bought from Amazon - three were new, but in used quality due to edge damage. Last one was an on demand print with no disclosure as such. Terrible packaging for shipping. Time to buy more from Barnes & Noble and locals.

  • nolllio
    jono (@nolllio) reported

    @m4rtianmanchild @Salty_Arttss if it was a indie yeah maybe but.. amazon has the boys,fallout, and this… so i’m sorry i can’t just roll w they didn’t have enough time. there is a serious production problem (not on the artist) if this show can take this long to make when it’s 8 episodes and not even done well

  • mylesmarino
    Myles Marino (@mylesmarino) reported

    Overall a: 1. great lead-gen tool (they got me) 2. decent primer on Amazon Useful if you read Bezos' letters and want to pound in some of the practices he talks about. Some notes: * customer obsession over competitor obsession * a lot of the processes about Amazon have not persisted. Their scar tissue and feedback/learning process is why they have succeeded. You cannot import this * you can't tell which seeds will grow into an oak * what is now possible that wasn't before with this new technology and how can we dominate * "it has to be perfect". One bad customer experience would undo the goodwill of hundreds of perfect ones * speed dominated a lot. high expectations mixed with speed * "devestagintly effective at providing clarity" * simplify + bias for action * good intentions don't work. mechanisms do * if you don't change the underlying condition that created a problem, you should expect the problem to recur * should only expect about 50% of goals should be achieved * is this person adding or multiplying to the team * always be generating feedback loops * "while the growth in employees was linear, the number of their possible lines of communication grew exponentially" * the natural extreme of speed --> none. eg the speediest communication isn't 100 convos/second but 0 * don't manage dependencies. figure out how to remove them * the better you are at course correcting, the less painful being wrong is * Bezos assumes each sentence he reads is wrong until he can prove otherwise * didn't focus on the what but the who and the how. that is more important predictor for success * build a moat around your best customers

  • cal_gal53
    Kathy (@cal_gal53) reported

    @ajassy @Amazon is declining. We have had so many problems. Ready to give up and just start using Walmart. Husband has had many problems and is fed up. Workers seem to not follow or read what customer ordered when getting product off the shelf to send. Prices are doubling.

  • GulyanAlen
    alen gulyan (@GulyanAlen) reported

    @patientinvestor Not if you dollar cost averaged it . All great stocks/ companies have down years and it’s time to buy more. Generational wealth is building your position over 5-10yr window as long as the company is innovating and executing? Tesla is the new Amazon, Google , Nvidia, Apple….

  • khwajamoinddin
    Khwaja Moinuddin (@khwajamoinddin) reported

    @AmazonHelp The link you have shared has already been provided to me by your customer care team earlier, and I have submitted my concern through it. the issue still remains unresolved. Provide a proper resolution at the earliest, instead of redirecting me to the same link repeatedly.

  • mr20mins
    mr.20minutes|🇹🇷 (@mr20mins) reported

    @stats_feed While I read this, Amazon made $1 million. While I typed this, another one. I need to lie down. 💀

  • briefing_block_
    Kai - Briefing Block (@briefing_block_) reported

    $AMZN - Amazon’s AWS AI business is now above a $15B annualized revenue run-rate. That is the number that matters for AMZN into earnings. For the last year, the bear case has been simple: Amazon is spending too aggressively on AI infrastructure, free cash flow is getting squeezed, and investors are being asked to underwrite a massive capex cycle before seeing the payoff. That argument is not dead. But it is getting harder to make casually. AI is no longer just a cost line AWS exited Q4 with sales of $35.6B, up 24% year over year, which puts the cloud business around a $142B revenue run-rate. Amazon now says AWS AI services are above $15B annualized, or roughly 10% of that AWS run-rate. That is not a science project. That is already bigger than many public software companies. The real shift is that AI is becoming visible inside the model. Investors can debate margins, durability, pricing pressure, and capex intensity, but they can no longer say Amazon has no measurable AI revenue stream. The chip angle is underrated The second number is even more interesting: Amazon’s custom chip business, including Graviton, Trainium, and Nitro, is now above a $20B annualized revenue run-rate. That matters because the AI trade has been dominated by the assumption that hyperscalers are mostly Nvidia pass-through buyers. Amazon is trying to bend that curve. If Trainium lowers customer costs and improves AWS economics, the market may eventually value this less like generic cloud capacity and more like a vertically integrated AI infrastructure platform. That is a very different multiple conversation. The catch The capex issue is still real. Amazon’s 2025 operating cash flow rose 20% to $139.5B, but free cash flow fell to $11.2B as property and equipment purchases surged, primarily tied to AI investment. So the question for Q1 is not whether Amazon is spending. Everyone knows it is. The question is whether management can keep proving that spend is attached to demand, contracted usage, and future monetization. Amazon reports Q1 2026 on April 29 after the close. Bottom line: AMZN’s AI story is moving from narrative to numbers, and once the market can measure it, the valuation framework starts to change.

  • chaoselite333
    Chaoselite (@chaoselite333) reported

    idk something about store that needs appointments i was thinkin during costco earlier but the problem is the amazon go "you have to accept legal tender" now, since then, is this appointment store prob registered a "social club"? yeah, tax reasons, but

  • scifi_tessa
    Tessa Archer (@scifi_tessa) reported

    @GaryMarcus AI CEO says engineering is dying. Meanwhile Amazon reports 'high blast radius' from AI code changes. Entry-level hiring down 14%. We need more oversight, not less.

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