Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 48
Chicago, IL 47
Seattle, WA 46
New York City, NY 45
Dallas, TX 38
Atlanta, GA 33
Miami, FL 26
London, England 26
Phoenix, AZ 24
Denver, CO 24
Ashburn, VA 23
Paris, Île-de-France 22
San Francisco, CA 17
Washington, D.C., DC 17
Houston, TX 13
San Jose, CA 12
Berlin, Land Berlin 12
Minneapolis, MN 12
Las Vegas, NV 11
Toronto, ON 11
Indianapolis, IN 11
Charlotte, NC 10
Kansas City, MO 10
Jacksonville, FL 9
Duluth, GA 8
St. Louis, MO 8
Pittsburgh, PA 8
Tampa, FL 8
Montréal, QC 8
Oklahoma City, OK 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • ArroJoanne Joanne Arro 🍃💚🍃 #NatureInMyBackyard (@ArroJoanne) reported

    @resident_north @NaturalEngland @East_Riding Problem is although better than nothing the curlew already had access to this land. They currently use the whole two North fields & South field. The two North fields will be under concrete an Amazon warehouse. A tiny bit of the South field that they already use isn’t compensation

  • iamnishchay_ Nishchay Agarwal (@iamnishchay_) reported

    @TataPlayBinge my play binge app on #amazonfiretvstick is not opening. It says update needed and why I click on open #Amazon store and then try to update then there is no update option , there is only open and why I click on it nothing happens. Pls resolve my issue.

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 2.18 ms (0.03 ms jitter) Download: 2717.38 Mbps (data used: 2.7 GB ) Upload: 3529.71 Mbps (data used: 2.6 GB ) Packet Loss: 1.2% Date: 2022-04-25 01:45:48 (JST)

  • Cryptostudd Roll Up (@Cryptostudd) reported

    @AmazonHelp They are useless and sending automated blurbs. I need resolution of my problem not automated response

  • quant_arb OxStatArb.Shitcoin (@quant_arb) reported

    Amazon was down close to 99% that year, and yet they did massive growth and were all around a very strong firm. @VitalikButerin has echoed this sentiment (roughly at least) that a crash will happen. That will not be the "end" so to speak of cryptocurrency at all...

  • aquariyesss Princess Pureblood 🇺🇸 (@aquariyesss) reported

    @jonathanhatami This is intentional to close down local business & you start buying online. Watch out for fake goods sold on Amazon, Walmart, etc. Shift your purchasing to local small business! You can change the balance back to community business, not online.

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 1.50 ms (0.41 ms jitter) Download: 2679.06 Mbps (data used: 4.4 GB ) Upload: 2506.07 Mbps (data used: 3.5 GB ) Packet Loss: 0.0% Date: 2022-04-25 01:31:09 (JST)

  • Maureenmalec HT (@Maureenmalec) reported

    I have never been able to download an episode on the HBO app. Is it my phone ? Is it the app? I never have a problem with Netflix or Amazon prime.

  • jeetsingh1000 vikramjeet singh (@jeetsingh1000) reported

    @AmazonHelp I try many times to solve my problem by you Amazon team but no better response from team Amazon side.

  • breningstall Jeremy Breningstall (@breningstall) reported

    “Last May, a breach of a server in China revealed that possibly as many as 75,000 Amazon seller accounts had been buying customer reviews”

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @TheFloofyPoofy So sorry to hear about this issue. Just to clarify, do you order from Amazon Canada or Amazon USA? We're awaiting your response. -Ruby

  • DWor127 D Woo (@DWor127) reported

    @AmazonHelp *Their ....Also, I never said that. Your statement is not entirely accurate, there is a button that asks you to renew. You can renew it outside of the renewal date. Also, while ignoring the issue, Amazon "Agents" will be "Happy" to show you where the button is. @JeffBezos

  • vikasksinha7 Vikas Kumar (@vikasksinha7) reported

    Q: what is problem with amazon delivery on @Oneplus phones? Amazon can simply put out a notice that they can’t deliver. I will look elsewhere. But if I place an order from U, I expect delivery. U DO NOT deliver and act cocky. (9/10)

  • BradPorter_ Brad Porter (@BradPorter_) reported

    @AndrePreoteasa @Sonos According to customer service, Amazon has had a ticket open since Friday night. Not sure why it’s so hard to fix though. A 36 hour outage on a customer facing service is rare for Amazon.

  • Fernand80335396 Money$martDriver (@Fernand80335396) reported

    @Shut_downAmazon @amazonlabor How can we, in the Bay Area, CA, help the cause?! I drove for Amazon back in 2018 and 2019, when I started to point some problems in the Wherehouse, my app was shut down and I was never given a reason. Most drivers in our area are foreign nationals and don’t speak English.

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