Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 17 |
| Atlanta, GA | 15 |
| Chicago, IL | 14 |
| New York City, NY | 13 |
| Seattle, WA | 12 |
| Columbus, OH | 10 |
| Denver, CO | 8 |
| San Jose, CA | 8 |
| Los Angeles, CA | 8 |
| Manchester, England | 8 |
| Ashburn, VA | 6 |
| London, England | 6 |
| Miami, FL | 6 |
| Edison, NJ | 6 |
| Boston, MA | 5 |
| San Francisco, CA | 5 |
| Coatesville, PA | 5 |
| Jacksonville, FL | 5 |
| Madrid, Comunidad de Madrid | 4 |
| Tampa, FL | 4 |
| Las Vegas, NV | 4 |
| Paris, Île-de-France | 4 |
| Philadelphia, PA | 4 |
| City of London, England | 4 |
| San Antonio, TX | 4 |
| St. Louis, MO | 4 |
| Washington, D.C., DC | 3 |
| Fort Worth, TX | 3 |
| Reno, NV | 3 |
| Madison, WI | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Minion_Of_Luna
(@Minion_Of_Luna) reported
@AmazonHelp Well I did finally get the call to come through. But my issue is a tad more complicated then some small issue a recording can help me with.
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Tara & Andrew
(@TaraAndrew26) reported
@AmazonHelp Have an issue with 3 orders containing 8 items. All say delivered today but were not delivered to us. Have spoken to other residents and some have had the same issue today with their Amazon items saying delivered but have not been! What are your drivers doing!!
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Amazon Help
(@AmazonHelp) reported
@KinsWilma Hello! We're sorry to hear of the issues you're having playing Amazon Music. Can you confirm if you're playing music you paid for or free music with your Prime membership? Also, what device are you using to play Amazon Music with? Let us know, so we can help. -Cherron
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Shabella Mia Fazl
(@shabellafazl) reported
from giants such as Alphabet, Amazon, and Meta. When the market is not equally weighted, some of the bigger companies can really drag things down.The 11,000 level underneath is supported, and if we were to break down below there it’s very likely that we could go down to the very
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Kiruthika
(@itzkikkee) reported
@AmazonHelp Also I could find nothing about the issue that I'd raised anywhere in the app or mail..Is there any reference number for the follow-up? How can I get update of this?
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pure
(@1shawnbest) reported
I need to buy more Amazon stock while it’s down.
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Jan Harris
(@jj2Jan) reported
@RBReich Covid shut things down (except in a few Red states) which killed small businesses & loss of jobs. Then came the relief checks that pretty much went to Amazon & other bigger retailers. Then came inflation caused by those trillion dollar Bills. Government needs to stay the "f" out!
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Joe Duncan
(@Joeduncanatty) reported
@amazon @amazonmusic This is a terrible change. Please bring back the ability to play the actual song or album you search for. I’d rather have less music but the ability to pick a specific song or album.
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Gordon
(@Gordon67101697) reported
@StephenKing Yet has no issues paying 15$ a month for Amazon Prime
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Zoltron || (Junji Ito Arc)
(@zoltron857) reported
@Cameron53898424 @callouswayne If your problem is that it’s an Amazon show then just pirate it, it’s not that hard
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kerry kennedy
(@HKCC040616) reported
@jodyjsperling I have no issues with #amazon I get better royalties It's simple, quick2market, editable easy if you want to change a cover I could bang on
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Alex Klein
(@ALKM27) reported
Amazon Music is now terrible. I can’t actually pick a song to listen to. It just starts shuffling through similar songs, even if I pick a song. This is allegedly to improve user experience, but I think it’s probably to force subscriptions.
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Amazon Help
(@AmazonHelp) reported
@bluewaff Unfortunately we don't have any Amazon account access via social media, so are not in a position to assist with account issues. Please contact us via the link above or reply to the last email you received from the Account Specialists team. -Morgan
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vishwa
(@vishwa999666) reported
@PrimeVideo @amazonIN my Amazon prime membership has been removed and I was using it from past 7 years and it was auto renewal option and when I called customer care they said it’s technical issue we cannot help now should we trust you guys or not I need escalation matrix @
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Minion_Of_Luna
(@Minion_Of_Luna) reported
@amazon I have a problem with an item I received. And when I try to contact support and try the option to receive a call. I'm told my call is connected but there is no call. I try again. Says call connected but again no call. I try again same thing.
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