Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 22
Paris, Île-de-France 22
New York City, NY 14
Dallas, TX 13
Frankfurt am Main, Hessen 10
Berlin, Land Berlin 9
Manchester, England 9
Brussels, Bruxelles-Capitale 7
Madrid, Comunidad de Madrid 7
Leeds, England 6
City of London, England 6
Nice, Provence-Alpes-Côte d'Azur 6
Lyon, Auvergne-Rhône-Alpes 6
Köln, NRW 5
Miami, FL 5
Montréal, QC 5
Alicante, Comunitat Valenciana 4
Chester, England 4
Marseille, Provence-Alpes-Côte d'Azur 4
Bristol, England 4
Colchester, England 4
Birmingham, England 4
Sarreguemines, ACAL 4
Lille, Hauts-de-France 4
Coventry, England 4
Glasgow, Scotland 4
Bengaluru, KA 4
Dublin, Leinster 4
City of Westminster, England 3
Cambridge, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Rickmag71 Rick (@Rickmag71) reported

    @TheLeoTerrell I feel safe knowing Joe is shooting down Amazon delivery drones!

  • VintageMetal22 Vintage Metal 22 (@VintageMetal22) reported

    I HATE Amazon packaging!! I order 3 CDs and all the jewel cases arrived broken because of the flimsy packaging. Amazon if you read this you need to do better! Deliver your packages securely in a box with bubble wrap!!

  • shawnlandres Shawn Landres (@shawnlandres) reported

    @AmazonHelp Still not working and your chat agents are insufferable. I am following your team's instructions and your chat agents are ignoring me.

  • muttleysmaid muttleysmaid (@muttleysmaid) reported

    Amazon shutting down Smile donations? What about the small non-profits that survive on these donations? @amazonnews @Amazon.com

  • 4nt1p4tt3rn 4nt1p4tt3rn 🏴‍☠ I'm a fascist Nazi x-phobe. So? (@4nt1p4tt3rn) reported

    @amazon @amazon's done away with their Executive Customer Relations team. As a 25+ year customer who has quite literally spent hundreds of thousands of dollars with the company, I have no escalation path for an issue with multiple orders. I can see I need to end this relationship.

  • FrugalVG VG (@FrugalVG) reported

    @kaitlynleeRE This is the issue with tipping - inequity between workers. Baristas deserve tips, but not Timmies workers? If subway employees get tips, why not McDonalds? If my pizza delivery driver deserves a tip, why not my Amazon delivery driver? The tipping culture needs to stop

  • 4nt1p4tt3rn 4nt1p4tt3rn 🏴‍☠ I'm a fascist Nazi x-phobe. So? (@4nt1p4tt3rn) reported

    @amazonhelp told me to call. The third party outsourced Philippines call center employees lie to me and refuse to address issues I present to them. The corporate switchboard refuses to let me speak to anyone. Clearly, Amazon is making too much money, and needs less business.

  • HotSheetPub The Hot Sheet (@HotSheetPub) reported

    Amazon told Publishers Lunch, “We work directly with authors and provide an extended timeline to resolve the issue. ... books may be removed from KDP Select until the issue is resolved.” 2/2 | #Amazon #kdpselect

  • charlie74rose charlie rose (@charlie74rose) reported

    @AmazonHelp I read it. I’ve never broken the rules.

  • VinayChikBaraik Vinay Kumar (Vinay Chik Baraik) (@VinayChikBaraik) reported

    @AmazonHelp done as per request, I don't know How long Do I have to follow up from @amazonIN for this issue?

  • _Phoenyx__ Maria Santiago (@_Phoenyx__) reported

    @AmazonHelp I’ve tried to sign in and it keeps telling me my account is on “hold”. No emails. I will be calling again as soon as I clock out! Y’all verified with my bank on one item, took my money, yet refuse to ship it even after I PAID FOR IT!!! Yea it’s a wrap.

  • AbdulbakiAydn19 Abdulbaki Aydın (@AbdulbakiAydn19) reported

    @ed_rosenberg why dont answer @amznsellerhelp ?? We have a seller amazon. We have a problem. But no help, no answer. I writing DM but no answer 1 week.

  • michaelpatron0 Michael Patrón (@michaelpatron0) reported

    @guyfosel I think this being brought to light is bad -as you said algos just gonna go crazy. Also I don't see Amazon policing themselves when it comes to abuse of variations although I do believe they should proactively fix all their 1P variations before the FTC comes in asking dumb...

  • dave___tyler Fat Jogger (@dave___tyler) reported

    @AmazonHelp OK. I will let you know IF it arrives, but I absolutely won't be revealing details of the delivery because I don't want the courier to get in to trouble for trying to earn a living under immense pressure, just to help one of the world's richest men stay wealthy... @JeffBezos

  • drb_ra C2IntelFeedsBot (@drb_ra) reported

    Cobalt Strike Server Found C2: HTTPS @ 16[.]162[.]120[.]141:8188 C2 Server: 16[.]162[.]120[.]141,/activity Country: Hong Kong (AS16509) ASN: AMAZON-02 #C2 #cobaltstrike

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