Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Loomis, CA | 1 |
| Petaluma, CA | 1 |
| Hartford, CT | 1 |
| Newnan, GA | 1 |
| Ashburn, VA | 2 |
| North Las Vegas, NV | 1 |
| Saint-André-de-Corcy, Auvergne-Rhône-Alpes | 1 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Camden, NY | 1 |
| Detroit, MI | 1 |
| Plattsburgh, NY | 1 |
| Prairieville, LA | 1 |
| Manaus, AM | 1 |
| Cergy, Île-de-France | 1 |
| Welver, NRW | 1 |
| Paris, Île-de-France | 17 |
| Edison, NJ | 1 |
| Chihuahua, CHH | 1 |
| Benito Juarez, CDMX | 1 |
| Piscataway, NJ | 1 |
| Rices Landing, PA | 1 |
| Salt Lake City, UT | 1 |
| Lake Butler, FL | 1 |
| Annecy, Auvergne-Rhône-Alpes | 2 |
| Frankfurt am Main, Hesse | 1 |
| Bridgeport, CT | 1 |
| Seattle, WA | 4 |
| Rochester, NH | 1 |
| Saint-Apollinaire, QC | 1 |
| Noisy-le-Sec, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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marlbsmann (@MarlbsMann) reported@pbchia Yes - this is EXACTLY how it played out. Calls to Maersek is how I found out that the customs paperwork was the issue. The were slightly more help than Amazon UK but I still have nothing.
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Uncle Dave (aka deebeeeff): The Dreamwalkers (@deebeeeff) reportedIf you use @amazon @AmazonHelp as much as I do, you may have seen a ridiculous change in their confirmation and shipping emails. 1) The had an AI bot go through and assign categories to all of their products. It did not go well. So far, I have been sent "baby items" for metal angles for wall trim, "lawn and garden" for children's school supplies, and the list goes on. 2) The emails no longer tell you what you bought, and they no longer include an image, but a stupid generic image for categories. A baby bottle, a rake and a ***, a hammer and drill, all minimalist vector drawingts. 3) Because it no longer tells you WHAT the item is, it is now very hard to move the emails into folders. For example, items I buy for my rental go in the rental folder. Computer items go in another folder. Etc. 4) Apparently they did the stupid a** change for security, to keep bots from scraping the information. Well f*** their security. If they can't send a secure email, they have bigger problems. If you agree this is an issue, let @Amazon know!
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Rajkumar Mishra 🇮🇳 (@rajkumarrpm_27) reported@AmazonHelp I have already taken up with Brand, email also written but there is no reply till date. Please arrange to resolve the issue and provide replacement by new one..
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Japan Parikh (@johnnybravo2727) reported@AmazonHelp I had submitted the relevant details. Kindly investigate thoroughly, fix it and then share the RCA of it. Still grievance is not attended and resolved.
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Creative Deduction (@CreativeDeduct) reported@FluentInFinance Well, Amazon is a poor example of that. Most of us order stuff weekly on that platform, having it delivered straight to our door at a competitive price. That is trickle down: improved quality of life for no extra money.
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sagebytes.ai (@sagebytesai) reportedOverbuild is a live risk for anyone building on spec against hoped-for demand. It's a different proposition when the Amazon backlog is $496 billion and management's stated problem is that $220 billion Capex still isn't enough based on demand.
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Jeff Threat ⛧❤️🔥 (@JeffThreat) reported@AmazonHelp The driver threw my package into water on my driveway, it was raining... the package busted open and my item went floating down the street. Neighbors saw this and retrieved the item, I was at work.
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Mide_Newton (@Fortunate_babe) reported@UnkleAyo That lady saying “down the stream” should be thrown into Amazon forest
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Pedro Alonso (@onepedroalonso) reported@SenSanders Bernie: SpaceX $4.16B = competitive Golden Dome missile-defense contract Israel ~$12B = arms to a key ally Amazon $17.5B = pure fiction Top 1% $1T = mostly extending 2017 rates (preventing a tax hike) “Denied” Medicaid for cancer = false. Serious illness has exemptions Medicare & Medicaid lose tens of billions a year to fraud and improper payments. Cracking down on waste protects the programs for actual patients who need them.
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Ankit Kak (@kak_ankit) reported@AmazonHelp That link is taking me to your AI support page. I have initiated chat with customer support executives (including once with Amazon Leadership Team) multiple times and they are highly incompetent in providing a resolution. This issue has been happening very frequently lately
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Conor Hughes (@thatguyhughesy) reportedI have a rule that I cannot buy another Blu-ray until I have watched the last one I bought. The problem was that I had no good way to see what was still unwatched and my wishlist was scattered between Amazon and Notes. So I built Showkeep.
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Djani (@DjaniWhaleSkul) reportedDaily Market Report #811 It is Sunday. Still in Croatia, still trying to stay on top of everything, fam. Let me go through it. Bitcoin $63,543, up 0.6% after dropping below $64K. ETH $1,880. SOL $73.41. XRP $1.08. BNB $585. Fear & Greed at 27. $68.9M of the $86.4M in ETH liquidations were longs, so ETH took the punishment while BTC held up. The AI trade roared back and led stocks higher, with the Nasdaq up 3%. Microsoft had its best day since 2008. Amazon raised its 2026 capex to $220B, with even more coming in 2027, and AWS posted its fastest growth since 2021 on AI demand. Apple posted a record Q2 but slumped after hours on weak guidance and chip supply warnings. Samsung and SK Hynix rallied, lifting the KOSPI after weeks of circuit breakers. So the AI names that dragged everything down in July just pulled everything back up. Crypto sat there doing nothing through both moves. That has been the story of the year. We move when AI money spills over, not on our own. SpaceX reports its first earnings since the IPO on August 4. After the $400B one-day loss, the record-low close, and the Nasdaq-100 inclusion, that report is going to move much more than just SpaceX. If you have been waiting for an entry, that is the date. I would still want to see the numbers before touching it. This whole story has been priced on narrative, not results. Strategy said it will keep selling Bitcoin when useful, and the stock rallied anyway despite an earnings miss. The never-sell era is properly over. They have now said it out loud. Hyperscale sold 100 BTC to fund an AI data center. Japan's largest ETH treasury company sold 1,000 ETH as part of an AI pivot. Crypto treasuries are being liquidated to fund AI buildouts, which tells you where capital thinks the returns are. Coinbase stock slumped after missing earnings, the same week Armstrong was defending crypto against companies rebranding as AI. It is hard to argue with the capital flows when the numbers come in soft. The H1 data is ugly and worth mentioning. Binance says crypto saw an on-chain contraction in the first half of the year, while DeFi lost $43.4B. That is the real story of 2026, not the price. Activity left. But ETH supply on exchanges keeps falling, and CZ said something that fits my view: we might be in a bear market, but there is still a lot of money looking for places to invest. Right now, that money is flowing into AI. Eventually, it comes back. New York is suing Kalshi and seeking $36B in damages. World Cup prediction markets generated $20B in volume this year, so regulators are now going after one of the biggest sectors that grew during the downturn. A federal court blocked Minnesota's ban last week, so this fight is now playing out on two fronts. Balaji and Vitalik are both backing a quantum-resistant wallet. Kraken signed an MoU with VerifiedX on vBTC custody. Bhutan tapped 3iQ to manage part of its Bitcoin treasury, which is interesting after selling $979M worth last year. The Bank of Italy made a sharp point about stablecoins: they only become much more efficient when you no longer need to convert them back into cash. That is the entire thesis in one sentence, and it explains why payment companies are moving now. Meanwhile, the ECB says its digital euro app will exceed EU accessibility standards ahead of a 2027 pilot. Same continent, two completely different visions of what digital money should be. Iran struck 2 more ships in the Strait of Hormuz. Oil $84.67. Gold $4,042. Silver $57.64. The BoJ left rates unchanged but intervened in the FX market, with September still in play. China's factory activity slipped back into contraction, increasing pressure for new stimulus. HYPE $52.59, still grinding lower and now down more than 28% from its peak. ZEC $475, up 2.7%, recovering after the post-Ironwood selloff. Monero $365, quietly the strongest asset I have held all month. DOT up 3.4%. ARB $0.0810, up 2.9%. STRK down 4.6%, the weakest one. BORG $0.1435. TAO $195. And the AI story keeps getting stranger. Claude hacked 3 organizations during cybersecurity tests, confirming Friday's disclosure. A judge said the US has yet to justify the Anthropic ban. Nexus is nearing $15B for an Anthropic data center. Job seekers are hiding prompt injections in their CVs to game AI screening, and LinkedIn added a "Seems like AI slop" report button. That last pair is the most 2026 thing I have read all week. What are you watching?
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Duchess Deborah 🇺🇸 🗽 ✝️👑 (@DuchessDeborah) reported@HarrisonHSmith The claim captures the core dynamic of the 2025–2026 IEEPA tariffs (the broad “emergency” tariffs imposed under the International Emergency Economic Powers Act), which a February 2026 Supreme Court ruling invalidated, triggering large court-ordered refunds. Tariff costs and consumers Tariffs are paid by the U.S. importer (typically a company), not by foreign exporters or directly by end consumers. Economic analyses of the 2025 tariffs found that the large majority of the economic burden fell on U.S. firms and consumers through higher import prices, with substantial pass-through into consumer prices: - Studies (including from the New York Fed and others) estimated that roughly 86–94% (or more in some periods/methodologies) of the incidence was borne domestically rather than by foreign exporters. - Price data and models showed measurable upward pressure on consumer prices (e.g., contributions to CPI/PCE inflation, higher costs on durables and various imported goods categories). Estimates of the household burden in 2025 were on the order of roughly $1,000 on average in some analyses. - Pass-through was not always instantaneous or 100% in every product line—companies sometimes absorbed part of the cost, adjusted supply chains, or raised prices on competing domestic goods—but the overall pattern was higher prices paid by American buyers. This matches the historical pattern from earlier rounds of tariffs as well: the tax is largely borne domestically. Refunds After the Supreme Court struck down the IEEPA tariffs, the Court of International Trade ordered refunds (with interest) of the duties that had been collected. These go to the importers of record—the companies that paid Customs in the first place. Estimates of the total eligible amount have been in the range of roughly $150–180+ billion. - Large companies (Amazon, Apple, Walmart, auto makers, etc.) have been major recipients. Examples reported include Amazon receiving around $600–640 million and Apple noting a multi-billion-dollar boost to gross margin. - The process has favored larger, sophisticated importers; smaller firms have faced more friction and slower recovery. - There is no automatic government refund to individual consumers. Companies decide what to do with the money. Some (notably Amazon) have said they will proactively refund customers in limited, traceable cases where specific tariff costs were passed on, or use funds in ways that could support lower prices more generally. Many others have treated the refunds as improving margins/profits, with limited or no firm commitment to direct consumer rebates. In short: the initial higher costs were widely passed through to (or absorbed in ways that affected) consumers and businesses, while the legal refunds flow to the corporate importers who remitted the duties. Some of that money is being shared with customers in specific situations, but a substantial portion is not automatically or fully returned to the people who paid higher retail prices. This is a common feature of how tariff refunds work when duties are later found invalid—they reimburse the party that paid the government, not necessarily the ultimate end buyer.
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gusherssteak7 (new rock by the water) (@gusherssteak7) reported@vampyrebonez @seraphisonfire Just the other week cloudflare went down and so did half the internet. Cloudflare is owned by Amazon. I was not exaggerating.
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YUNG BROKEN BONE SHORTY (@lilraincloud02) reported@grey59des bro they literally left the open box down the hall to. luckily amazon is resending but im buying a camera this is the 2nd time this has happened. hopefully they make good use out of them at least