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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint-André-de-Corcy, Auvergne-Rhône-Alpes 1
Lyon, Auvergne-Rhône-Alpes 2
Camden, NY 1
Detroit, MI 1
Plattsburgh, NY 1
Prairieville, LA 1
Manaus, AM 1
Cergy, Île-de-France 1
Welver, NRW 1
Paris, Île-de-France 18
Edison, NJ 1
Chihuahua, CHH 1
Benito Juarez, CDMX 1
Piscataway, NJ 1
Rices Landing, PA 1
Salt Lake City, UT 1
Lake Butler, FL 1
Annecy, Auvergne-Rhône-Alpes 2
Frankfurt am Main, Hesse 1
Bridgeport, CT 1
Seattle, WA 4
Rochester, NH 1
Saint-Apollinaire, QC 1
Noisy-le-Sec, Île-de-France 1
Cuauhtémoc, CDMX 1
Iztapalapa, CDMX 2
Ciudad Jardín, MEX 2
Melrose Park, IL 1
Romeoville, IL 1
Kefar Yona, Central District 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • AbdelAz74986780
    AbdelAziz (@AbdelAz74986780) reported

    @omar_dddg You should write something about if Allah has sent Prophet to every nation. By every I mean every corner of this planet. Even the Amazon for instance. Also, why only prophets sent down upon largely middle east are discussed in the Qur'an

  • mcolborn09
    m/c (@mcolborn09) reported

    @amelia_tweetz Yeah…. You’ve never been on a construction site,….. you sound absolutely clueless…. Do you know how long it would take to build things? A new hospital? A new semiconductor chip plant? A auto plant? A new amazon warehouse?? The problem is the younger generation thinking everything should be “free” ….

  • KaienResearch
    Kaien (@KaienResearch) reported

    I had not connected the AI memory boom to what is happening in gaming until now. A PlayStation 5 has 16GB of memory. One Nvidia $NVDA Blackwell Ultra chip uses 288GB, and a full rack holds 72 of them. That is roughly the memory capacity of 1,300 PS5s in one rack. Microsoft $MSFT reportedly used 64 racks for one of its early large OpenAI clusters, the equivalent of more than 80,000 PS5s. The campuses now being built by OpenAI, Meta $META, Amazon $AMZN, Alphabet $GOOGL and xAI are on a completely different scale. This is where the gaming problem starts. The same small group of companies supplies most of the world’s memory. Samsung Electronics, SK Hynix and Micron $MU dominate DRAM production, and their most valuable customers are no longer console makers or PC builders. Hyperscalers will pay almost anything to secure capacity for AI servers. HBM is not identical to the memory inside a console, but it still competes for the same fabs, equipment, engineers and wafer allocation. The more capacity shifted toward higher margin AI memory, the less room there is for consumer products. Building more fabs sounds obvious, but it takes years and tens of billions of dollars. Memory companies also know what happens when they overbuild. If the AI cycle weakens before those factories are ready, supply floods the market and pricing collapses. So why take that risk when current customers are already paying extraordinary prices? The effects are beginning to show up everywhere. Consoles are becoming more expensive instead of cheaper with age. PCs, graphics cards and handhelds are getting harder to price for ordinary buyers. Memory has become such a large part of some graphics card costs that the VRAM can now matter more to the bill of materials than the GPU itself. Once fewer people can afford the hardware, the entire gaming model starts to change. A new console needs momentum. It needs millions of early buyers so developers know there will be a large enough market to justify spending years building games for it. If the next PlayStation launches anywhere near $1,000, most people will simply stay on the PS5. Developers will then keep targeting the older machine because that is where the users are, which gives people even less reason to upgrade. That spiral leaves the industry with four obvious ways to protect profits: raise subscription prices, charge more for games, reduce physical ownership and cut costs. You can already see all four. Physical editions are slowly becoming download codes in a box. Studios are closing. Thousands of developers are losing their jobs. Publishers are becoming more cautious and more willing to fund sequels, remasters and familiar franchises instead of taking risks on something new. The part I find most uncomfortable is where this ends. If owning powerful hardware becomes too expensive, cloud gaming suddenly looks like the solution. Nvidia can rent you the graphics card you can no longer afford to buy. You pay monthly, play on its servers and accept whatever limits come with the service. Other people will stay on older games for longer, while developers move more aggressively toward mobile, where free to play, battle passes, adverts and in game currencies already dominate. None of this means AI caused every problem in gaming. The industry was already cutting jobs, raising prices and chasing recurring revenue long before this memory squeeze. But AI is adding pressure to a system that was already struggling. The same infrastructure boom making models smarter could also make consoles less affordable, physical ownership rarer, game development safer and cloud subscriptions more normal. The AI buildout is not happening in some separate world. It is bidding against everyone else for the same chips, memory, factories and power. Gamers may just be the first consumers to feel what that actually means.

  • Wokey386579
    The Tiffany Valentine Bookclub (@Wokey386579) reported

    The fact that Americans aren’t burning down the Amazon HQ as we speak is proof of how absolutely cucked into submission we are by the ruling class.

  • Highofflaina
    Laina Nani 🦋 (@Highofflaina) reported

    @deonjalaex @amazon @USPS Girl USPS is absolutely terrible. It’s one of the reasons why I slowed down on ordering things from Amazon.

  • DAMIANPDAVIES
    Damian (@DAMIANPDAVIES) reported

    @AmazonHelp Link not working

  • _Bigmace_
    Bigmace (@_Bigmace_) reported

    @AmazonHelp I already cancelled the damn order. The problem is you guys giving unrealistic expect by dates. This isn't the first order I've had this happen to. Also terrible customer service. You didn't even try to fix your guys wrong. Just told me to cancel. What a ******* joke.

  • SorbettorJr
    Jack Sorbettor Jr (@SorbettorJr) reported

    @gv23 @JessicaTarlov There's a power emergency - a heat spike is killing people in the city of 2 million, but it's also a deadly threat to the Data Center. It'll shut down Amazon if the DC fails. We need an extra 2 GWe beyond capacity. NOW. So who gets the power to keep their AC going, genius ?

  • ant0ni0_r0mer0
    Antonio Romero (@ant0ni0_r0mer0) reported

    I just redesigned Amazon ads for Nike - in under 10 minutes. One product photo. 7 high-converting listing creatives. No agencies. No weeks. No $10k+ invoices. This is AI that: → scans customer reviews at scale → studies competitor listing visuals → identifies conversion gaps → builds a clear creative structure → generates Amazon-ready images What used to take agencies weeks and massive budgets, now happens before your first coffee. For Amazon brands, there are only two paths: 𝘖𝘗𝘛𝘐𝘖𝘕 1: Ignore it. Keep paying for slow turnarounds and recycled “strategy decks.” 𝘖𝘗𝘛𝘐𝘖𝘕 2: Use it. →Launch faster. →Test more creatives. →Win on speed and clarity. This is how a single product photo becomes: • Hero image • Benefit-led infographics • “Why X?” comparison visuals • Trust & social proof panels • Lifestyle + pack shots • Conversion-focused secondary images All aligned. All brand-safe. All Amazon-optimized. I've put together a guide that breakdowns this entire process . Want free access? Comment "AGENTS" below and I’ll DM you. (Make to follow me following)

  • ecampo12
    Twittеr 🔴Sicc Da🅱️aroni the Bot Slayer🔴 🐀 (@ecampo12) reported

    @NickyFrank30 I deliver Amazon packages on those e-cargo bikes down in lower Manhattan. There are streets in Tribeca, SoHo and the financial district that almost unridable. I’ve gotten my bike stuck in a pothole twice this week. Pushing the bike out of a hole while tourists stare isn’t fun.

  • petgref
    piet (@petgref) reported

    8 slides. 977K views. steal this interactive self-quiz format: tt@surmountco selling Based Bodywork hair powder. the looksmaxxing scorecard framework and why it worked and printed so many views: > slide 1 (the hook): attractive eye score test with cooked warning, makes people stop scrolling -> they want to rank themselves > slide 2 (builds the value): canthal tilt point system, makes people calculate their score and swipe > slide 5 (the app drop): hair powder slide placed mid-list, makes people search on amazon -> CTA -> affiliate link / product plug > why it worked: self-rating test -> insecurity trigger -> viewer wants fix -> hair product plug

  • Anil_Pandey92
    Anil Pandey (@Anil_Pandey92) reported

    @AmazonHelp The social media team is in a terrible shape too. They aren't answering the question that I asked @ajassy @JeffBezos - much need for implementing the amazon service tentets here.

  • Soumyasubhra
    Soumyasubhra Sinha (@Soumyasubhra) reported

    @AmazonHelp Your customer executive had the audacity to disconnect the chat miday when I had every reason to get frustrated with Amazon regarding ther poor operational issue, this is your work ethics? Min 24 hrs? @jagograhakjago

  • SaneStockWeekly
    Sane Stock Weekly (@SaneStockWeekly) reported

    @WOLF_Financial Amazon +15.32% and $388B in a single day is almost certainly cloud earnings — AWS backlog numbers finally converting into a number Wall Street couldn't ignore. Notice who's absent from this list: Apple, down 9.6% on its own earnings day just this week. Beat vs. miss on guidance is now sorting mega-cap tech into two completely different stories in the same month. AMZN, GOOGL, NVDA, MSFT — the four names most directly monetizing AI infrastructure and cloud spend — all up big simultaneously. That's not four separate rallies. That's one thesis getting confirmed across four balance sheets at once

  • CorvusCrypto
    Clifford Richardson (@CorvusCrypto) reported

    hmm after seeing the response from @ceo_clickhouse, I'm gonna say that Sam is perhaps the ******* in this scenario. Services go down, it happens, and you need to account for that. A 30 minutes outage once caused a company I was working with > a few tens of millions of revenue. so I do feel the pain here, but at the same time third party services are always a potential failure point that need to be engineered against. I would say what the Aaron mentions is true, it's both unacceptable for 10 days to pass for an RCA that caused drastic effect, but also understandable to be so complex as needing more time. The main goal of an RCA is to allow a customer to evaluate the issues and potential factors/fixes to be able to plan accordingly, and meanwhile they are left waiting to know if it may happen again due to either their usage or the provider's setup. At the same time, you don't want to give an incomplete picture as this is equally damaging. I've seen/done prelims where customers are really antsy, but there is no silver bullet here. As pictured, things happen even to those that go for reliability the hardest, and sometimes you need to prepare for it even if you're planetscale. What never helps however is continuing to beat a dead horse after an incident. It is also clear that the demeanor of Sam is one of defaulting to blame at any sign of issue, not actual constructive problem solving. Migrating to another provider is a solution that even Clickhouse themselves offer support with, but it's never bulletproof, there are always issues to address in any third party relationship, and the only time there aren't are when there is an investor partnership (where of course things are rosy all the time right?). The fact this stuff is being discussed on Twitter for what seems like the first time since none of their staff were aware of the sentiment is usually a bad sign. Makes this seem very knee-jerk which is not good. This doesn't diminish Planetscale's value, nor does it relinquish Clickhouse of their fault (which they openly admit), but it does make me not want to look at planetscale as a first choice potential vendor because I get a bad taste in my mouth from this. There is a real avoidance I have since I suspect any issue that could come up is just going to be pushed to customers as "someone else's fault" based on the conversations Sam has taken so far. Maybe this is an unfair position to take, but there are competitors that tick the boxes in the same space Sam is operating in, and to be honest, if you can just avoid that potential dramatic blame game entirely, why not? Many customers won't care, and my goal isn't to dissuade anyone. If your constraints push you to planetscale, and it solves it, I would still go for it. I'd expect if this is seen to receive a seemingly-standard neg response from Sam on my personal abilities to "understand" scaling databases or computers, but so be it. I've seen that attack too many times against other criticizers of Sam's behavior. That said they do have some cool stuff the engineers are cooking. The postgres sharding reminds me a lot of the early learnings from Amazon on Redshift task splitting. Definitely enjoyed seeing them implement Traffic Control too, since workload management was a major part of what I had to build to get some larger scale data warehouses to scale out.

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