Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 24
Paris, Île-de-France 22
Los Angeles, CA 18
Dallas, TX 14
New York City, NY 13
Denver, CO 11
Berlin, Land Berlin 11
Ashburn, VA 10
Frankfurt am Main, Hessen 10
Manchester, England 8
City of London, England 7
Brussels, Bruxelles-Capitale 7
Madrid, Comunidad de Madrid 7
Leeds, England 6
Nice, Provence-Alpes-Côte d'Azur 6
Lyon, Auvergne-Rhône-Alpes 6
Kansas City, MO 5
Köln, NRW 5
Miami, FL 5
Montréal, QC 5
Washington, D.C., DC 4
Poplar, England 4
Glasgow, Scotland 4
Alicante, Comunitat Valenciana 4
Chester, England 4
Marseille, Provence-Alpes-Côte d'Azur 4
Bristol, England 4
Colchester, England 4
Birmingham, England 4
Sarreguemines, ACAL 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • tammymd Tammy (@tammymd) reported

    @amazon @amazon NUMEROUS late packages!!! No answers and no help when chatting!!! Read online and find out the numerous customers having this issue.

  • YoHolz 🔥 Jominion is not MY PRESIDENT 🔥 (@YoHolz) reported

    ATTN: AMAZON MEMBERS If you get a phone call from Amazon (888-280-4331) saying your account has been "compromised" IGNORE. They will try to get you to secure your acct. by connecting to a server (bogus) which is a remote desktop app that will access your computer. It's NOT Amazon

  • ItsFaithnaomi FN✨ (@ItsFaithnaomi) reported

    Amazon deliver on time as well. And during a whole pandemic?!?! They haven’t let me down

  • SaintSharon12 Sharon Quinn ⚽🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SaintSharon12) reported

    @AmazonHelp I will say tho, that the first guy (after an hr and half) said he had put thru a report for an issue to be fixed and I'd be able to purchase within 24hrs. Senior member of staff refused to answer why he said this when it appears to be a pile of nonsense

  • dykebimboslut Bim (@dykebimboslut) reported

    I try to only get clothes ethically and it’s really hard considering I don’t really have that much money but I still try!!!!! I thrift, go to consignment stores, Depop. And obviously these places have their own issues but it’s better than going to Amazon or shein

  • DaveJon59972245 Dave Jones (@DaveJon59972245) reported

    @AmazonHelp I have done exactly that over 20 times.... your customer support people cannot help as the script is broken!

  • The_Phantom_TM Phantom™ (@The_Phantom_TM) reported

    @amazon Maybe you can help me solve this. I ordered something with Prime and I saw it depart your warehouse just 45 minutes north from me via USPS, and now it's in a city over an hour away from me. Logistically, why not just use one of your own to just bring it down? ❓❓❓

  • tierramascara T✨ (@tierramascara) reported

    I’ve ordered groceries 3 or 4 times from Walmart and them mf need to get their **** together. Missing my Amazon fresh 🥺 and we going backwards in phases. It’s so ghetto down here lmao

  • Andrew0374 Andrew (@Andrew0374) reported

    @Murfee5 @CP24 You mean the people doing essential work, either producing or delivering the plastic **** from Amazon that useless layabouts like you are ordering? Numbers are higher for a reason, and it isn't people "breaking the rules". It's because we can never truly shut down.

  • MJCollinsMD Michael J. Collins, MD (@MJCollinsMD) reported

    @ElenaShelest @ELChandler5 Me, too, Elena, but shouldn't we be ashamed? Every time I order off Amazon I feel I have let someone, somewhere down. Wouldn't the world would be better served if I order from an indie?

  • MMcflies Marty (@MMcflies) reported

    The CD version is currently temporarily out of stock on Amazon JP right now but I have a feeling it'll be re-stocked soon once the vinyl version comes out. Also...yes, the vinyl re-issue is official, but for some reason I don't see many news outlets talking about it 🤧

  • Saber0307 James Elrick (@Saber0307) reported

    @AmazonHelp I have no concerns or questions. Unless you know the identity of the soup bandit who's sending me soup, there's nothing you can do. And even then, it's a non-issue. It's just confusing.

  • jeansnow Jean Snow (@jeansnow) reported

    @AmazonHelp The MASK animated series was added to your service, I found it by search, added it to my watchlist, but can’t watch it, get error. I contacted your support, and they concluded it wasn’t released in Canada. It’s still in my watchlist though.

  • DaveJon59972245 Dave Jones (@DaveJon59972245) reported

    @AmazonHelp That's the link to customer support....I have already wasted many hours trying to deal with them. Complete waste of time as your support process is broken.

  • AF_SI20 Simon (@AF_SI20) reported

    @AmazonHelp It’s broken, I’ve tried for the last week and cleared cache and turned off vpn

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