Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 49
Seattle, WA 46
New York City, NY 45
Chicago, IL 45
Atlanta, GA 33
Dallas, TX 32
Miami, FL 27
London, England 27
Phoenix, AZ 23
Denver, CO 23
Paris, Île-de-France 22
Ashburn, VA 22
Washington, D.C., DC 17
San Francisco, CA 15
Toronto, ON 12
Las Vegas, NV 12
Houston, TX 12
Berlin, Land Berlin 12
San Jose, CA 11
Minneapolis, MN 11
Indianapolis, IN 11
Jacksonville, FL 10
Charlotte, NC 10
Kansas City, MO 10
St. Louis, MO 9
Duluth, GA 8
Pittsburgh, PA 8
Montréal, QC 8
Oklahoma City, OK 8
Manchester, England 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • krishna75146967 krishna kaushal (@krishna75146967) reported

    @AmazonHelp @KDGokul32929358 Order# 402-7498338-6309963 i am place a masger but not working the product and amount is denied refund and not rertun the product

  • Bob92164287 Bob (@Bob92164287) reported

    @AmazonHelp Walmart has no problem getting my orders to me on time but it appears that Amazon can not and then to be told I need to wait is absolutely ridiculous

  • awfulbari jabari (@awfulbari) reported

    @AmazonHelp They drive too slow and they act like they own the road

  • RobertEmmet1957 RobertEmmet (@RobertEmmet1957) reported

    @269Justice Nothing says non sequitur like a "broccoli roast". The greedy bastards are burning down the Amazon. Solution: Go Vegan? 🙄

  • AminStereo Amin B (@AminStereo) reported

    @DavidLawTennis Can @CWhitakerSport tell @amazon that she is not working till they show equal matches on prime time ? It’s a business decision and it’s ugly but it’s the fact unfortunately. Biden is begging Saudi for more oil, what happened to his election promises regarding the journalist?!

  • UltimateJGamer J Weegie (@UltimateJGamer) reported

    @That1AtlantiSam Definitely but my only problem is how expensive PS4s are at retail price. I literally can’t find a PS4 for less than $400 at Walmart or even Amazon but I’ve seen some in decent condition at **** shops for $100-200. Like, I get it but come on xD

  • Antiviralz #NorCalAntiviralz 🧪 (@Antiviralz) reported

    So @FortniteGame and @FortniteStatus I bought the comic issue#1 on Amazon digitally was told that I’ll be getting a code for the Spider-Man Zero outfit on release day, and now that’s not the case? Is there any sort of compensation for that?

  • Yayaysus113 Perry (@Yayaysus113) reported

    The idea the US Senate is debating bills about disrupting popular existing legal products and services, such as Fulfillment by Amazon or Prime is scary. It’s un-American in my opinion to say you are performing too well and have to be broken up. No to S. 2992.

  • Crocidolite11 Crocidolite (@Crocidolite11) reported

    3 packages I’m waiting for. 3 …unbelievably slow @RoyalMail …48 tracking, been in the depot since yesterday, 14:08 and still not here. No wonder people use Amazon these days.

  • krishna75146967 krishna kaushal (@krishna75146967) reported

    @amazonIN Order# 402-7498338-6309963 i am place a masger but not working the product and amount is denied refund and not rertun the product Amazon India Amazon Helpn

  • Barngoddess5362 Phoenix Knight (@Barngoddess5362) reported

    @jcpenney placed an order received no problem. Went back to get more of the set and they decided to ship to old address! Several phone calls later and having computers mansplained I get to pay extra to go pick it up from @ups! And you wonder why @Amazon is kicking your ***...

  • papawu1 Ken Hong (@papawu1) reported

    @bgmasters So. Long story short, you just don't know how to use an order screen? Have you never ordered anything from Amazon or online anywhere? You're complaining about your being a little slow?

  • ProfFionasm Fiona Scott Morton (@ProfFionasm) reported

    @J2dubyas I would point you the current state of antitrust enforcement in the US and the posture of courts towards corporations - both very favorable to platforms. I am guessing that Amazon could run its platform in an equitable way and shareholders would prefer that to shutting down.

  • JasonMa88569523 Jason Massey (@JasonMa88569523) reported

    @AmazonHelp Thanks for the response, Shelby! After everything, I was advised to buy the latest Echo device Amazon currently offers. This issue was from an update and was a software issue, but no one could help, and the final solution was to buy another. I'm not happy with the service.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @sukumar6478 Sorry to know about the trouble you’re facing with the Amazon Pay UPI. Let us know the error you're getting, so that we can help. -Noori

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