Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kalgoorlie, WA | 1 |
| Newark, NJ | 4 |
| Greenfield, OH | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 3 |
| Saint-Rémy-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Gaillac, Occitanie | 1 |
| Bagneux, Île-de-France | 1 |
| Rahway, NJ | 1 |
| Saint-Ouen-l’Aumône, Île-de-France | 1 |
| Le Vaudoué, Île-de-France | 1 |
| Moreuil, Hauts-de-France | 1 |
| Dole, Bourgogne-Franche-Comté | 1 |
| Villepreux, Île-de-France | 1 |
| Reims, ACAL | 1 |
| Fenton, MI | 1 |
| Atlanta, GA | 7 |
| Madrid, Madrid | 3 |
| Manchester, England | 4 |
| Medina, NY | 1 |
| London, England | 4 |
| Xalapa de Enríquez, VER | 3 |
| Mexico City, CDMX | 1 |
| Poplar, England | 1 |
| Letchworth Garden City, England | 1 |
| Sheffield, England | 1 |
| Charlotte, NC | 2 |
| Panama City Beach, FL | 1 |
| Hazel Crest, IL | 1 |
| Kirkland, WA | 1 |
| Grovetown, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Ramkishan choudhary (@RKKataniya) reportedI ordered American eagle men casual pant from Amazon but I have a size issue so I want to return my order . Order number 40560177340182704 Please create return @AmazonHelp @amazonIN
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Meetha (@meethaiyer) reported@AmazonHelp What have u responded, sending a link that takes me to Amazon login page. R u genuinely customer centric. Absolutely unacceptable.
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hakimuddin burhani (@hakimuddinburh1) reported@AmazonHelp Idont want any assistance from you. I already deleted AMAZON.. I KNOW YOU DONT CAPABLE TO SORT OUT ANY PROBLEM
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Abhishek Singh (@0xlelouch_) reportedThe interviewer asked me to design Amazon order tracking. I fumbled. I jumped into Kafka topics before asking what tracking even meant. So I restarted with requirements. Who’s the user: customer, seller, support, carrier ops? Read path dominates. Needs a timeline view, current status, and where-is-my-package accuracy. Updates are eventually consistent, but the status must never go backwards. GDPR deletes for customer data. Audit trail for disputes. Latency: sub-second reads, writes can lag. Then I framed the surface area as APIs. GET /orders/{orderId}/tracking returns currentStatus + ordered event timeline. GET /shipments/{shipmentId}/tracking for multi-box orders. POST /carriers/{carrier}/events for inbound scans (idempotent). Support-only: GET /tracking/{orderId}?includeRawEvents=true. Data model next. Order -> Shipment(s) -> TrackingEvent(s). TrackingEvent is append-only: (shipmentId, eventId, occurredAt, receivedAt, status, location, source, rawPayloadHash). CurrentShipmentState is a derived row: lastStatus, lastLocation, lastUpdatedAt, version. Enforce monotonic transitions with a state machine and version checks. Architecture: ingest carrier events into a durable log, validate/dedupe, then write to the event store. A projector builds the read model for fast queries. The tracking page hits the read model, not the write path. If I need search by tracking number, that’s a separate index keyed by carrierTrackingId -> shipmentId. Scaling: partition by shipmentId or carrierTrackingId to keep ordering per shipment. Hot partitions happen on big launch days, so shard keys need entropy (hash prefix). Cache current status in Redis with short TTL, but never cache raw timelines too aggressively because customers spam refresh during delays. Reads can go to replicas. Writes can be buffered, but the log must be the source of truth. Tradeoffs I called out: strict ordering vs throughput. If you require global order, you pay. I only need per-shipment order. Strong consistency on reads is expensive; eventual is fine if we show lastUpdatedAt and avoid status regressions. Storing raw payload helps debugging, but it’s a compliance and cost problem; keep it in cold storage with retention. Failure cases: duplicate scans, out-of-order events, missing events, carrier downtime, retry storms from bad webhooks, poisoned messages, projector lag, and a bad deploy that changes the state machine. I’d add idempotency keys, dead-letter queues, backpressure, and an admin tool to replay from the log and rebuild the read model without touching the source events.
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Antonio Johnson Show (@AJohnsonShow) reportedThe stock market was mixed on Wednesday morning. The Nasdaq index went down, mostly because chip stocks were under pressure. At the same time, the S&P 500 and the Dow Jones both moved higher, showing that not all parts of the market were falling. Meta Platforms $META was in the spotlight because it is building a new cloud business focused on AI computing power. This would put Meta in direct competition with major companies like Amazon Web Services, Microsoft Azure, and Google Cloud. Even though Meta is facing a court case over claims about how addictive its apps are, its stock still jumped more than 10%. Amazon, Microsoft, and Google also rose, but not as strongly. Other big company news included Kroger buying Giant Eagle for $1.65 billion to expand its grocery business, though Kroger stock still dropped slightly. Klarna won a major $1.97 billion antitrust case against Google, and its stock went up. $NKE also reported strong earnings, beating expectations, which helped its stock rise about 4%.
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Halmunde (@Halalmin) reported@chrisacko13 @thehonestletter We already have tax years. Amazon already avoids tax in the UK that way by setting up in Brussels and is part of the problem. Stock markets determine stock value. Estate agents can look at land/property. There aren't new things people aren't already doing. We have dual tax
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lightskint ˚✧ (@blockianism) reported@DellaDream_ Mistake #1 was getting a rug from Amazon. You need to go down to a warehouse.
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Azael (@theazaelov) reportedThis guy gave his AI its own bank card and says it now shops on its own and brings him $500 a day. AND NO, IT IS NOT HIS CREDIT CARD. IT IS POCKET MONEY FOR A BOT. But the number is not even the interesting part. The broken part is HOW: the AI no longer suggests what to buy. It gets a capped virtual card, you text it "order more electrolytes", and a minute later a real order sits in Amazon with delivery on Wednesday. It did not find the product, it bought it. That is it. While everyone argues about how smart AI is, he asked a different question: how much money you can trust it with. He automated not the product search but the moment of payment itself. How it actually works: the agent lives right inside a Mac mini on the desk, it has its own virtual debit card with a $50 limit, a freeze button and its own logins. The task comes in as a normal iMessage, the agent goes to Amazon, places the order and sends back the result. If it messes up, you lose $50 at most not the whole account. He sets this up for businesses as an AI buyer: the agent watches the supply levels and reorders what people always forget, but only within the card limit. Coffee, packaging, cartridges, office supplies, warehouse small stuff. His math is simple: a capped card and an agent are pennies, and a live office manager or buyer costs a business $3,000 and up. He charges a business $1,000 a month for an AI buyer that never forgets and never overpays, and 15 clients is around $15,000, that same $500 a day. But the $15,000 is his projection not a dashboard: the video has one test order of electrolytes for $42.99 and a $50 card, no client, no business. And the full checkout is not shown: the video does not reveal how much the agent did and how much a human next to it did. The real asset here is not the card but a frame of trust: let AI act but inside a corridor where a mistake costs $50 and not the whole account. Because the hardest thing in AI agents is not the intelligence but the access and the money. The moment an agent gets a capped card it stops being an advisor and becomes an employee with a company card. AI agents have only just started getting budgets and capped virtual cards make that safe. Almost nobody sets this up for businesses yet. The window is open for literally the next few months. Most people will read "he gave AI a card", shout "insane" and close it. And the ones who actually put an agent on the buying for one business under a limit will take these clients while everyone else is still scared. How much would you trust an AI with no panic: $5, $50 or $500? Or are you still placing every order yourself?
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Paul Sims (@SimslearnAi) reported1/ Find an urgent problem, but not on Google. It happens on Amazon, where millions of people search daily with money already in hand, looking for a solution to something specific they're struggling with right now. Here's how:
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Finlay Williams (@ItsFinlayW) reportedevery supplement brand running Google in 2026 is doing the same thing wrong bidding on broad keywords like "best vitamin d" and "magnesium supplement" getting destroyed by Amazon listings, iHerb, and 4 brands that have been around since 2009 the winners are quietly farming long-tail problem-state queries "magnesium supplement for restless legs" "vitamin d for seasonal depression" "protein powder for vegetarians with iron deficiency" these convert at 4-7x the rate of generic terms cause the buyer is closer to purchase and there are 11,000 of them in supplements that competitors aren't bidding on go find the auctions nobody else is fighting in
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Jon Karl (@Karl13Jon) reported@AmazonHelp We’re gonna post a video today after I leave the doctors. Taking a tour of all the Amazon based life-saving products I have in my house that your employee shut down because of a bad review. And then we’re gonna post you threatening to close my account again because of your CSR
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Earl Snyder🇺🇸 (@crazyuncleEARL) reportedFrom Crazy Uncle Earl’s Attic: Here you go……a **** Day Chuckle!…and BTW, How The Hell Did It Get To July 1st? Since the dawn of man, as we wiped the primordial ooze off our greatly protruding brow, we’ve had an instinctual urge to masticate. (NO, I DID NOT SPELL THAT WRONG!) We’ve tried to find something to put in our mouths to clean our teeth, cleanse our palette, and freshen our breath. We were constantly searching for something to get the taste of mastodon butt out of our mouth. We tried birch bark tar and mastic tree gum. It had an antiseptic value that not only cleansed our mouth, but it help tamp down the occasional infection Krog would get from noshing on something not quite at the peak of freshness. In Central America, the Mayans found chicle, a tree sap that made pretty good masticating. (GET YOUR MIND OUT OF THE GUTTER! I DID NOT SPELL THAT WRONG!) As a species we’ve always had something we were chewing on. For me growing up, I always had a *** of Bub’s Daddy bubble gum or a stick of Juicy Fruit in my mouth. Now that I’ve matured, I enjoy a sugar-free gum, occasionally……frequently……constantly. I thought, I was no longer smoking. It was sugar free, so I was not gaining weight. I thought I found the perfect solution. Until…….one day I found an online article on the terrible issue of micro-plastics showing up everywhere. In the oceans. In the water. In our air. How did this happen? I sat there dumfounded after reading the article. I thought this has got to be BS, so I did some more research. No, it was not BS. Micro-plastics are EVERYWHERE! The one article I read said that there was evidence of microplastics in the human brain! Say What!. As I was putting another stick of gum in my mouth, I thought how did this happen? The spearmint flavor began to cover my taste buds, I thought is there anything I could do to……..just then as my mandibles were engaging the *** of gum, it clicked. Was there microplastics in chewing gum? No. We wouldn’t purposely put microplastics in gum, would we? I ask the all-powerful Google “Is there microplastic in chewing gum?” I timidly hit send and as the screen began to fill with the answer, I sheepishly read the news………….Yes, most chewing gum contains microplastic…Dejected, I started to….Hang on, Google said “most”. The ultimate qualifier. So I asked Google, what chewing gum does not contain microplastic. There’s my answer, those wild and crazy Mayans had it right. Chicle. I did my research and found a couple of options of chewing gum with chicle as the base and ordered some through Amazon. I was saved. No more micro-plastic mastication for me. Then the chicle gum arrived. There were not a lot of choices for flavoring, so I chose Ginger-Grapefruit. I opened up the package and there were 6 blister-packed pieces (for the low price of $12.95). I popped a piece in my mouth. First off, THE molecule of flavor left the gum before I was able to clamp-down on the gum and thank goodness. The taste was disgusting! The texture was like chewing the eraser off a pencil. The gum was “sweetened” with sorbitol which is used too treat constipation. Now I have a flavorless eraser in my mouth and I’ve got to poop! Great! I’m going back to my regular gum! I maybe adding micro-plastics to my system, but I got fresh breath and I’ve stopped soiling myself. I still have 5 more pieces of ginger-grapefruit chicle gum left just in case I need a colon cleansing. Maybe I’ll try moderation…….Ya THINK? As always……..Aspire to Inspire!!
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The Observer (@theobserver2121) reported@michaelpatron0 @CameronWalkerSZ Everything that goes up. Will come down, like any empire. And amazon is not immune from this .
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Vikram (@ensemblehive) reported@AmazonHelp It’s been 2 months and yet the resolution has not been provided by Amazon team even though their investigation confirmed the issue is from Amazon. What’s wrong with Amazon customer service team?
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🇲🇽 Not AI 🇲🇽 (@MisteReyX) reportedeven Amazon in the uk is ***, but not as *** as America, wouldn't be delivered til two months after release do to computer error and then it would come damaged. I already paid fire emblem off, ordered somewhere else. I cancel my Amazon pre orders eventually then buy elsewhere