Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 27
New York City, NY 25
Dallas, TX 22
Miami, FL 19
Edison, NJ 18
Los Angeles, CA 17
Atlanta, GA 17
Chicago, IL 17
San Francisco, CA 15
Charlotte, NC 15
Denver, CO 13
Portland, OR 13
Indianapolis, IN 12
St. Louis, MO 11
Phoenix, AZ 11
Columbus, OH 11
San Jose, CA 10
Ashburn, VA 9
Las Vegas, NV 9
Tucson, AZ 8
Salt Lake City, UT 7
Washington, D.C., DC 7
San Antonio, TX 7
Frankfurt am Main, Hessen 6
Houston, TX 6
Spokane, WA 6
Tulsa, OK 6
Philadelphia, PA 6
San Diego, CA 5
London, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • stalin_1506 Stalin (@stalin_1506) reported

    @SBICard_Connect I have redeemed amazon prime e voucher against my reward points in sbicard and got the invalid e voucher from shop & smile reward program. I tried applying the voucher and error showing invalid code. I woukd like to get this resolved by the team as soon.

  • praveenvs Praveen VS (@praveenvs) reported

    @AmazonHelp @AmazonHelp Are you planning to look into the issue? Kindly provide an update

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 3.48 ms (0.53 ms jitter) Download: 2594.25 Mbps (data used: 2.0 GB ) Upload: 3138.24 Mbps (data used: 2.5 GB ) Packet Loss: 6.4% Date: 2022-04-29 15:00:38 (JST)

  • lazyadhdgirl Mono (@lazyadhdgirl) reported

    @TakisUSA Hey why tf can I not buy any takis most literally anywhere even on Amazon. Y’all gotta fix something or what?

  • YodaResearch Yoda Research (@YodaResearch) reported

    uuf #amazon down -9% after hours - Growth: slowest since the dot-com bust in 2001 - $7.6 billion loss on Rivia Earnings: $7.38/share vs $8.36 expected Revenue: $116.44B v $116.3B Web: $ 18.44B v $18.27B Ads: $7.88B v $8.17B quality #crypto you must hold or rekt you will get

  • Shahari_AD Donise (@Shahari_AD) reported

    I may have a problem when it comes to Etsy and Amazon but it’s usually Pinterest that gets me there.

  • anujban61969446 anuj bansal (@anujban61969446) reported

    @amazonIN @AmazonHelp i have ordered an air conditioner which was supposed to be delivered on 26th april , yet there is no update and also customer care are just saying wait 48hrs every time we call. Kindly take strict action towards my issue. Its a very hassle service of amazon

  • DrAndrewV2 Jenny Andrew (@DrAndrewV2) reported

    Not really a criticism of Amazon or Netflix (I have plenty of those for another time). The point is that they were where we all turned when in-person shops and entertainment shut down; did anyone really expect them to fully sustain those gains with other options reestablished.

  • PaulGDGreen paul green (@PaulGDGreen) reported

    @STARZ hi there. I have a subscription through Amazon and the movies keep on flashing green which is very distracting. I've used multiple devices and platforms. It still persists. Any idea of a fix ?

  • JotarosThicc Margarita (@JotarosThicc) reported

    @AmazonHelp I have reached out before, the only information I was given is that there's an error and they can't cancel it either. They told me to try again every few days or wait for delivery (March 2nd 2023 is the delivery date) THEN process a refund. I'd be losing money for the refund fee.

  • Piyushk19051985 Piyush kumar (@Piyushk19051985) reported

    @AmazonHelp We already word with your team and your team has asked us to drop a mail with screenshot that manufacturers is not replying, that has been provided to you guys in mail, you are selling 3rd class product and when customer is in trouble you guys dont help

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 3.49 ms (0.11 ms jitter) Download: 2471.48 Mbps (data used: 2.8 GB ) Upload: 3075.94 Mbps (data used: 4.3 GB ) Packet Loss: 9.9% Date: 2022-04-29 14:30:48 (JST)

  • ThasheenT Thasheen Thimmaiah (@ThasheenT) reported

    @AmazonHelp How long do u al need to send an email ?? 2days ?? It’s the same story been getting from the past 3 days but absolutely no resolution to the issue .

  • joynsong70 joynsong (@joynsong70) reported

    I see on the news Amazon Prime took a big drop in profits as well as netflix I myself unsubscribed to them both why because my utility bill went up from £80 to 127 I live alone I'm 76 I still on full tv license fee because I am not getting pension credit so I'm having to cut down

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 2.07 ms (0.30 ms jitter) Download: 2491.73 Mbps (data used: 2.7 GB ) Upload: 3257.17 Mbps (data used: 2.2 GB ) Packet Loss: 0.0% Date: 2022-04-29 15:15:49 (JST)

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