Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 15
Atlanta, GA 14
Chicago, IL 14
Los Angeles, CA 11
Seattle, WA 10
Columbus, OH 9
New York City, NY 8
Denver, CO 8
Ashburn, VA 7
San Jose, CA 7
London, England 6
Manchester, England 6
San Francisco, CA 5
Madrid, Comunidad de Madrid 5
Coatesville, PA 5
Frankfurt am Main, Hessen 4
Columbia, MO 4
Paris, Île-de-France 4
Southampton, England 4
Tampa, FL 4
San Antonio, TX 4
Boston, MA 4
Las Vegas, NV 4
Jacksonville, FL 4
Birmingham, AL 3
Gloucester, England 3
Greensboro, NC 3
Reno, NV 3
Madison, WI 3
Houston, TX 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • GuygrandTerry Yankee Doodle Dandy (@GuygrandTerry) reported

    @RiffTrax When is Friends streaming coming to Amazon Fire? I need a Riff fix pronto.

  • andyperry79 Andy Perry (@andyperry79) reported

    @AmazonHelp Thanks for this. The issue isn’t covered on the questions shared. I’m not that fussed about the game so will watch something else as it’s unwatchable on the SKY Q TV app. Thanks for coming back to me though.

  • Call_ALL_Beings D.J. - BLM + Love LE (@Call_ALL_Beings) reported

    @flarius_kevin @crismullinstx @Lampy1947 Now I have questions like: are they dealing with Covid on zeta reticula? What are the property taxes like? Any issues with getting Amazon deliveries there?

  • SuggWillSugg Will Sugg (@SuggWillSugg) reported

    @AmazonHelp hello, I’m in the UK and the Prime app on my Samsung TV isn’t showing the Man Utd game in UHD, just HDR, is this an error? Normally it’s both.

  • vlsrn54 vlsrn54 (@vlsrn54) reported

    @nytimes Another @nytimes bullshit article, creating the illusion of an issue that still hasn’t materialized, despite their breathless claims for 2 mos. I can have a crib in an hr locally or in a few days from Amazon or Wayfair. They keep wishing it to be true so they can bash Biden

  • Mr_Banana_Man_1 Mr.Bananaman (@Mr_Banana_Man_1) reported

    My final Christmas gift came late, and now I can't have access to my own package because the Amazon hub holding it is shut down until January 3rd. Absolutely BS.

  • NeilTostevin Neil Tostevin (@NeilTostevin) reported

    @AmazonHelp is there a problem broadcasting tonight’s man Utd game? I’m unable to watch. I have tried everything

  • RickSacrop Rick Sacrop. 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿🥋🎸🎹 🏉 (@RickSacrop) reported

    Trying to watch the utd game on Amazon. Tried through sky and my Amazon stick. Terrible quality picture. Can barely see what's going on. 100mb virgin internet. Anyone else got problems?

  • wolfeluck Wolfeluck (@wolfeluck) reported

    @Itshaber I had the same problem with Amazon, asked to speak to the manager and told them I’ve lost a day work, £100 voucher came my way

  • Midori_Magma Midori Magma ⚽ (@Midori_Magma) reported

    @owlsfan83 @AmazonHelp The problem is obviously @BrentfordFC and their low watt bulbs

  • mr8kc mr8kc (@mr8kc) reported

    @AmazonHelp I’ve tried on 3 devices. All the same error. Can you not help? All other Amazon content streams fine, but not the live sport. Changing colour and getting pixelated. Very poor. Internet speeds are over 50Mb/s. Watching through a Sky Q mini box, but same experience on main box.

  • TomMcKiernan1 Tom McKiernan (@TomMcKiernan1) reported

    @AmazonHelp Hello! The picture seems more saturated than usual and quite dark. Same experience on my Samsung TV, and my iPad. Not a device problem, a problem with the broadcast I think - others are mentioning it on Twitter too. @AmazonHelp @PrimeVideo

  • mikeyp31 Mike Pickard (@mikeyp31) reported

    @PaulDMudge @AmazonHelp @PrimeVideo I don't usually have a problem with prime and watched the games last night. For some reason can't tonight mate. Are there different rights for this match?

  • punntz Coco’s Right Foot (@punntz) reported

    @AmazonHelp I’ve fixed it. The app via Sky was rubbish. Went through smart tv app instead. Picture is crystal clear and no freezing. Sky Q app was the problem.

  • mtgtxtflavor mtgtxtflavor (@mtgtxtflavor) reported

    @AmazonHelp So, does that mean that live chat is no longer an option even though support options on the page direct me to reach out that way to resolve my issue?

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