Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 17
New York City, NY 16
Seattle, WA 13
Dallas, TX 12
Manchester, England 11
Chicago, IL 11
Los Angeles, CA 10
London, England 9
San Jose, CA 9
Edison, NJ 9
Columbus, OH 8
Denver, CO 8
Miami, FL 7
St. Louis, MO 7
Charlotte, NC 6
Coatesville, PA 5
Jacksonville, FL 5
Ashburn, VA 5
Tampa, FL 5
Columbia, MO 5
San Francisco, CA 5
Lexington Park, MD 5
Paris, Île-de-France 4
Las Vegas, NV 4
Philadelphia, PA 4
Southampton, England 4
City of London, England 4
Frankfurt am Main, Hessen 4
Glasgow, Scotland 4
San Antonio, TX 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • vaithepotter Vai (@vaithepotter) reported

    @AmazonHelp That’s too much. Just fix the app. Thank you.

  • IamIndore01 Varun (@IamIndore01) reported

    @AmazonHelp Hey Amazon, what is wrong with your customer service? Since August I am following up on my refund request however even after 4-5 request Amazon has not refunded my money. Can you please help resolve the issue?

  • MrShbhmMr Shubh_A_M (@MrShbhmMr) reported

    Seems like @amazon or @amazonIN servers are facing hilarious issues.

  • rwaskew10 Bill Askew (@rwaskew10) reported

    @muskQu0tes @elonmusk Apple and Google pulled the Parlor app. Amazon shut down their servers. I am guessing the reason they did that is the same reason.

  • SardarGurvinde2 Gurvinder singh (@SardarGurvinde2) reported

    Every day as a reminder i try to contact @amazonIN CS to know when will I receive my refund as its been almost 18days but they say the issue is being handled by social media team @AmazonHelp can you please let me by when i would receive my refund

  • monkeycloud4 Carl Rimmer (@monkeycloud4) reported

    @AmazonHelp had an issue with my prime renewal 2 weeks ago. So I’ve validated my payment method. Still no prime privileges. It’s been 2 weeks! What is the problem?

  • DebbieBudd12 Debbie Budd (@DebbieBudd12) reported

    @AmazonHelp All sorted now thank you Conor. A postman told me that broken glass CANNOT be sent in items so that was my query. May I please ask you to investigate why the packaging was SO bad and no fragile signs on the box. I will keep the photos but am disposing of the item today. Regards👍

  • RohanKher27 Rohan Kher (@RohanKher27) reported

    @Philips bought a product via @amazon and it’s not working at all. Pathetic service both business. Amazon listing business that sends us products that are damaged and Philips as there is not support contact to help resolve the issue.

  • kevmarriott Kev Marriott (@kevmarriott) reported

    @AmazonHelp Yes this is exactly the steps I followed. This issue is in the list of options there is no option for 'Front Porch' or even the usual "Other please specify" option.

  • rakeshpatra5692 Rakesh Kumar Patra (@rakeshpatra5692) reported

    @AmazonHelp I have complaint ..no response it's been couple of days and it's not a single rupee , please dnt trouble the customers.

  • Tams80 Tams80 (@Tams80) reported

    @Your_SenpaiGr @Miko101 Even if Amazon themselves won't send stuff overseas, they have no issue sending it to mail forwarding companies and don't require things like a Japanese credit card or billing address (unlike some companies).

  • omkar1987 Omkar (@omkar1987) reported

    @AmazonHelp Hi @amazonIN so canceling order and refund this that big technical issue for you? Nearly 2 months your team working on this on "priority" still not getting solved. Even social media team cant solve this. Do you really care about customers time and money ??

  • deepakvasu71 Deepak vasu (@deepakvasu71) reported

    @AmazonHelp There's no issue. We want to sell more aggressively , but no one to guide us from Amazon side. And I don't want to spend lakhs giving to agents and consultant. I hope you understand.

  • alexinecox JOHNNY DEPP HAS ADOPTED ME HE JUST DONT KNOW IT (@alexinecox) reported

    @AmazonHelp It took me over 30 mins to find the chat was out on hold but got told an replacement to be sent out Monday!!! That's fine why have I got an email saying you accepted my return request and once you received the item will issue a refund ? What am I sending back.I didn't recive it

  • enthuCutelet Red Hot Billie Pepper (@enthuCutelet) reported

    @AmazonHelp I have DM-ed you with the order ID and the problem with it

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