Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 16 |
| New York City, NY | 16 |
| Seattle, WA | 13 |
| Dallas, TX | 12 |
| Manchester, England | 11 |
| Chicago, IL | 11 |
| Los Angeles, CA | 10 |
| London, England | 9 |
| San Jose, CA | 9 |
| Edison, NJ | 9 |
| Columbus, OH | 8 |
| Denver, CO | 8 |
| Miami, FL | 7 |
| St. Louis, MO | 7 |
| Charlotte, NC | 6 |
| Coatesville, PA | 5 |
| Jacksonville, FL | 5 |
| Ashburn, VA | 5 |
| Tampa, FL | 5 |
| Columbia, MO | 5 |
| San Francisco, CA | 5 |
| Lexington Park, MD | 5 |
| Philadelphia, PA | 4 |
| Southampton, England | 4 |
| City of London, England | 4 |
| Frankfurt am Main, Hessen | 4 |
| Glasgow, Scotland | 4 |
| San Antonio, TX | 4 |
| Indianapolis, IN | 4 |
| Cardiff, Wales | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
Sunil Ranjan Naha Biswas
(@NahaRanjan) reported
from
Kolkata, West Bengal
@amazon My order no 407-8998180-9655544 Order date 09 Aug 20 XElectron 15 inch LEF digital photo frame. Complaint. The remote is not working. Its fastfwd fwd,next,rewind back etc buttons are not working. Send a fresh robust remote. Sunil Ranjan Naha Biswas Kolkata 700103
-
TheUrbanCEO
(@TyronMcDaniel) reported
from
Houston, Texas
@RealBryanWatson All innovative businesses face headwinds... I always invest in company’s that become “labels” - Uber is ubiquitous now, have all but alleviated taxi’s... The same issues you mentioned people said about Amazon when it was $20 a share! I’ve seen this before...
-
Sunil Ranjan Naha Biswas
(@NahaRanjan) reported
from
Kolkata, West Bengal
@Amazon.in/feed back My Amazon order no 407-8998180-9655544 dated 09 Aug.20. Remote of digital photo frame not working. fstfwd,fwd,next,back and most buttons not working. Send fresh working remote. Sunil Ranjan Naha Biswas Kolkata. 700103
-
Gaby Alejandra
(@gabthechief) reported
from
Detroit, Michigan
@AmazonHelp Sure. And they said to slow 3-10 business days for it to show up my account but I got an email from amazon pay that the refund was accepted. But I don’t see it on my account
-
Raj Hari Cyclist 🚲 🇮🇳
(@RajHariCyclist) reported
from
Hyderabad, Telangana
@BoatNirvana Need to replace my Headset. Please assit me. Tried to connect on +912249461882 but no response. Unit bought through @amazon on 6th February 2020. Issue - Low voice on one side and distraction noise.
-
Jordan Aschwege
(@derschwigg) reported
from
Concord, Missouri
In an effort to cut down on soon and gloom in timelines from time to time, I post things you can get off Amazon that are either a good deal or are super niche and weird.
-
Ant CanonKingz B
(@AntofB1C) reported
from
Minneapolis, Minnesota
@OriginalFunko @McDonalds Once again get to the check out and another damn error this time tried to pay with Amazon pay and get a error "page had been moved" bs for real this is getting old real quick
-
Omer Pechuho
(@omerpechuho) reported
from
Karachi, Sindh
@ASUS_ROG Hi. Whist studying in UK, I ordered ROG GR8 ii gaming PC 3 years back from Amazon US. I now reside in my home country (Pakistan) and since last week im getting no display. I showed it to a reliable person who couldnt fix it. I am now in Pakistan..(1/2)
-
annette simpson
(@annettemamasita) reported
from
Brooklyn, New York
@AmazonHelp I'm not going back and forth with this , with the answer i got today call @UPS and fix your situation with them when i pay @amazon for my items is like you guys don't care is all good ,
-
Raashu
(@raashu18) reported
from
Leicestershire, England
@AmazonHelp Was speaking to an agent send screenshot via email for issue and then am getting transferred from one place to another. No ones answering my query for Baby wishlist promotion
-
Suhas M
(@TheSuhasM) reported
from
Latur, State of Mahārāshtra
@AmazonHelp Just now talked with one of you customer care executives he says just cancel the order it won't be delivered. He says when I made payment, it did not send notification to further team to process my order and due to this technical issue my order has gone on hold.
-
Gregory B. Stewart
(@GregoryBStewart) reported
from
Los Angeles, California
I’m getting voted down on watching the Occult Collector on @amazon
-
William F. Hill Jr
(@WmHillJr) reported
from
Newport, Tennessee
I am still waiting for @AmazonHelp to explain to me how you are resolving your inability to give me two-day shipping on Prime products. The COVID issue is not the fault of your customers. Part of Prime is the two-day shipping, which you are not fulfilling. I will be canceling.
-
NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
Ordered my bestie @becky_vs_world a birthday present off Amazon USA last week and it's arriving today 🎉 say what ya want about bezo not paying taxes but the dude got customer services down!
-
kaneki kev
(@kevoutkevin) reported
from
San Francisco, California
YO WHAT UP TWITTER DOES ANYONE HAVE ANY RECCOMENDATIONS FOR MELATONIN GUMMIES OR PRODUCTS THAT WILL SEDATE ME SO I CAN FIX MY SLEEPING SCHEDULE? CHLOROFORM WORKS AS WELL BUT IDT I CAN ORDER THAT ON AMAZON