Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Villers-Cotterêts, Hauts-de-France | 1 |
| Islington, England | 1 |
| Vienna, Vienna | 2 |
| Chicago, IL | 3 |
| Honeoye Falls, NY | 1 |
| Helensburgh, Scotland | 1 |
| Annecy, Auvergne-Rhône-Alpes | 2 |
| Nancy, ACAL | 1 |
| Bayeux, Normandy | 1 |
| Port Orange, FL | 1 |
| Madrid, Madrid | 4 |
| Paris, Île-de-France | 12 |
| Columbus, IN | 1 |
| Palmyra, VA | 1 |
| Santa Fe, NM | 1 |
| Township of Evan, KS | 3 |
| Monterrey, NLE | 2 |
| Brigham City, UT | 1 |
| Laurel, MD | 1 |
| Rennes, Brittany | 2 |
| Hudsonville, MI | 1 |
| Quarteira, Faro | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Harringay, England | 1 |
| London, England | 2 |
| Lalinde, Nouvelle-Aquitaine | 1 |
| Valladolid, Castille and León | 1 |
| Wichita, KS | 1 |
| Knoxville, TN | 1 |
| Iztapalapa, CDMX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Juan Guillermo Ruiz (@JuanRzc) reported@AmazonHelp Hi. Issue on Prime video. One particular movie plays in bad quality. It's available with Prime, I didn't rent it or use a subscription. Thank you
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Bulletproofsoul (@bulletprfsoul) reported@amazon you incompetent *** people . I’ve been home ALL day and you were 4 stops away and you said it was a delivery issue because the front door wasn’t accessible. I get multiple deliveries a day. TRaSH!
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. (@_GiftandACurse) reportedSwitched my dermatologist prescription to the Amazon pharmacy and it cut the cost down significantly. Small wins!
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Steve Wise (@SteveWise_OT169) reported@Lord_Sugar Amazon is effective because it exists within a competitive environment. That is the real problem with the NHS. It needs to be broken up and made competitive.
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Karthik Gangiredla (@KG_Karthik) reportedhi 👋 I'm Karthik — that's me and my co-founder Jagrati. eight years ago I became a dad, and buying baby gear broke my brain. hundreds of options, no clear way to know what's actually safe or worth the money. I'd spent my whole career in commerce (Amazon, then TikTok). even I couldn't cut through it. so we decided to fix it 🧵
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Prinsenry Thee 1st 📚💎 (@PrinsenryThe1st) reportedThere are times while scrolling on X, I stumble upon possible untapped topic ideas for book publishing and I note them down but I tend to forget about them. I’ve checked this topic on Amazon and there are no books there but it is a major problem most WOMEN face. At least, let someone benefit from my research but DYOR first. Publish at owners risk 🥸 FOLLOW FOR MORE UPDATES ON PUBLISHING ➕
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Robert Yang (@robertythoughts) reportedPOV: you bootstrap a CPG brand: > Coman goes bankrupt > 3PL steals inventory > Food scientist holds formula hostage > Get sued. 3 times. > 3 hires quit > 4 hires get laid off > 20 No’s from investors > Tiktok shop gets banned > Ad account gets banned > Amazon gets restricted > All time high materials prices > Tariffs cook margin > 4 pallets of inventory disappear > Container gets stuck at port for 3 months > $14k packaging misprint error > Only coman that will take u says $400k MOQ everything that can go wrong WILL go wrong… keep it pushin 🙏
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m masquer (@masquer_m14438) reported@ModernDayCrimes @DangerousThinkg 1,000% correct! Most folks don't understand that digital meters can be used to 'throttle' home use - even if owner didn't agree to it. 'Smart' homes are horrible as well. News stories about elderly deaths in Europe and places like SoCal when power grid was browned out from high temps overload. News story about black Microsoft engineer who completely converted his house to 'smart'. An Amazon delivery driver falsely accused him of some sort of untoward comment and Amazon shut his entire house down with no notice. Including locking him out. Plus, Chinese law requires every microprocessor made there to have a 'backdoor' access built in. Every internet connected 'smart' appliance is a built in window to 'pattern of life'.
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Anastasia 🇺🇸 (@Anastasia_Vibe) reportedFinding @amazon customer service on the site to get help with a real issue is like finding gold. On an astroid. In deep space. In another dimension. 🤨 It's almost like they hide it to avoid their customers. #amazon
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Ghyan (@GhyanOnX) reportedOutstanding customer service, @amazonIN @AmazonHelp: 1. Botch my order 2. Fail to pick it up for 10 straight days 3. Have your highest escalation team act like arrogant trash and hang up on me :) You screwed up, you refuse to fix it, and your support is a toxic joke!
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Ellie Jay - Sarcastic Author (@EllieJayWrites) reportedUm... It happened again. Another paperback processed, printed and shipped on the same day that it was ordered. And it wasn't even to Canada this time. Did Amazon actually listen to my whining and fix stuff or am I hallucinating?
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Energy Max (@ryanTesling) reportedThere are always reasons not to buy a stock. Narrative follows price. Investing is a game of probabilities. Amazon is being sued by the FTC, yields are through the roof and nobody cares about the stock. “Technology laggard” AI has not slowed down and we still need GPU. Yes, FCF is (currently) negative but that will pass that too. Can sentiment be worse? I don’t think so. Long $AMZN
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halle berri🍒 has a “A” in biology (@beyhiveee98) reportedI’ll start it off: let’s burn down Amazon
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Madhu Bhavaraju (@madhubhavaraju) reportedTwo pieces of news in the ad tech world. Amazon has been sued over ad auctions and Google has been asked to make some changes. The problem we really have is information asymmetry. The tech platforms control the full value chain Audience -> auction -> measurement -> attribution -> optimisation This makes them super efficient beasts but at the cost of transparency. ROAS published should be a guidance and not THE single source of truth. Brands have to build an independent source of measurement such as blended CAC, repeat rate, incremental sales, and new customer rate.
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Anibal Gutierrez (@AnibalGuti15760) reported@AmazonHelp Just to give you an idea how much the unwillingness of your tech support to help.I have t send a routers to be fix,the manufacturer required a copy of the invoice which we can’t access to the account any more,the hacker is controlling that account. How do I get that info ?