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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wiesbaden, Hesse 1
Columbus, OH 1
Indianapolis, IN 1
Montbéliard, Bourgogne-Franche-Comté 1
George West, TX 1
Ligueil, Centre 1
Rennes, Brittany 1
Valparaiso, IN 1
Milan, Lombardy 1
Weaverville, NC 1
Charlotte, NC 2
Panama City Beach, FL 1
Paris, Île-de-France 15
Belfort, Bourgogne-Franche-Comté 1
Bordeaux, Nouvelle-Aquitaine 2
Phelan, CA 1
Perpignan, Occitanie 2
Monterrey, NLE 2
Nangis, Île-de-France 1
Conway, SC 1
Holywood, Northern Ireland 1
Poussan, Occitanie 1
Westbrook, ME 1
North Royalton, OH 1
Bridgwater, England 1
Hayange, ACAL 1
San Nicolás de los Garza, NLE 1
Miguel Hidalgo, CDMX 1
Guadalajara, JAL 1
New York City, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • HisSculptures
    Fred Mertz. (@HisSculptures) reported

    @mjfree @amazon Morgan needs his first world problems fixed now!!!

  • IAmTheVisual_
    ~B (@IAmTheVisual_) reported

    @AmazonHelp You did not address the issue. Re-read what I wrote in its entirety

  • khaled
    Khaled: 🧠🫡 (@khaled) reported

    @AmazonHelp The problem the link won’t open unless it’s the app. So the website is implemented incorrectly Please offer a choice for the user. @googlemaps did it.

  • JDStMichaels
    J.D. St. Michaels (@JDStMichaels) reported

    Is Amazon Alexa just broken now?

  • MacyEvatt
    Macy Evatt (@MacyEvatt) reported

    So far Issue #1 is nearly completed in its artwork. Issue #2 shouldn't be too far behind this one if everything goes according to plan. We will be posting the comics both on amazon and webtoons for those who enjoy physical copies or online versions. Keep your eyes out for that.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @jacadia_ @jacadia_ Hello! We're sorry to hear about the trouble with your order. We'd like to look into this with you. First, which Amazon site do you primarily use (.com, .uk, or .ca)? -Erin

  • coolvaibhav13
    Vaibhav Jain (@coolvaibhav13) reported

    @AmazonHelp Could you please refund the order and pick up the broken glassware.

  • SurajGupta_
    Suraj (@SurajGupta_) reported

    @amazon why are you not able to track orders more than 120 days? Can't u look into ur s3 archive? Can't even use ur own technology so that you don't have to pay 4 d product that's not working at all? This is very cheap tactics to loot customer by selling defective TV @AmazonHelp

  • MHaroon_Zaman
    Haroon Zaman | Amazon Brands (@MHaroon_Zaman) reported

    @AdvaitBharat @amznsellerhelp The real issue is Amazon’s entity-linkage verification, not ownership proof. Escalation needs to address the underlying association, not repeat documentation.

  • 0xVishnya
    Nikita (@0xVishnya) reported

    Ethena just launched its own Crypto Card🔥 The company behind USDe, a $4.7B dollar, now runs a full money app on top of it, built on @avax . Here is everything that is actually in it The account: - USD account paying 5% on the free tier, 6% on Pro and VIP, on balances up to $5K, $15K and $50K - EUR and GBP accounts live, JPY and MXN coming - 0% fee on bank deposits, and no FX markup, foreign spend converts at Visa's own rate - Visa Platinum, freeze and card details in app, straight into Apple Wallet - Issued by Third National, with the card program run by @raincards - 1 free virtual card on the free tier, 3 on Pro, 5 on VIP Money in: - Top up in USDe, USDC or USDT - Up to 8 networks: Ethereum, BNB Chain, Base, Arbitrum, Plasma, Avalanche, Optimism, Mantle - $5 minimum, the fastest chains land in about 2 seconds Money out: - Send by Ethena Tag or QR code with zero fees - Send to normal bank details - Send on-chain to any wallet Cashback: - 4% on the free tier, 4.5% on Pro, 5% on VIP - The top rate runs to $2,500 of monthly spend on the free tier, $8,000 on Pro and $20,000 on VIP, then it steps down - Paid in AVAX in a daily batch, a few days after the purchase settles - $30 for every friend you bring in Tiers: - Pro opens at 10 invites, VIP is invite only for now - Both add boosted cashback at Amazon, OpenAI, Netflix, Spotify and Uber Not live yet: - The Earn tab with multi-currency savings accounts - The public invite program - Tier upgrades by locking $ENA The launch is gated. iOS only, 49 countries, everyone else lands on the @EthenaPay waitlist The company that prints the dollar now runs the account that holds it, and the free tier is already the part I would keep Want to try their card? I have a few invite codes

  • Subrat241
    Subrat24 (@Subrat241) reported

    @AmazonHelp Hi Mariam , the link is directing me to customer service , which I had a detailed discussion and your extended team support directly denied to provide any help , I have already wasted 3 days in this followup. I noticed many customer had already provided similar product issue.

  • Pupulmimi
    Pupul (@Pupulmimi) reported

    @AmazonHelp No thanks. There's a limit to what I can or want to do. You obviously don't want to help, I can see. One call from your end can resolve the issue, but you are just not interested.

  • leelakurup
    leelakurup (@leelakurup) reported

    I requested amazon start a pin system where they get a confirmation of delivery. Amazon not bother. Huge turnover so not worried. I Am really worried Wasting MyTime and energy to satisfy the ego of a delivery man. He has given enough of trouble. AMAZON. IN LISTENING???

  • OldArmyBroad
    SasEoldArmyBroad (@OldArmyBroad) reported

    @etcher10 @USDOTRapid Amazon currently has several lawsuits against them for a number of different issues, so there’s that…

  • HabShano
    Shano (@HabShano) reported

    @AmazonHelp The issue is I'm trying to navigate the website and it's opening Rufus ever few seconds and won't close. I refresh the page > start scrolling and trying to click a product > Rufus opens full screen again! Over and over. Android, Chrome browser if that helps. Gave up in the end.

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