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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Acapulco de Juárez, GRO 1
St. Isidore, ON 1
Anderson, CA 1
Szczecin, West Pomerania 1
Toronto, ON 14
London, England 26
Phoenix, AZ 24
Schenectady, NY 1
Tallahassee, FL 2
Dade City, FL 1
Miami, FL 29
Hilo, HI 1
Köln, NRW 5
Jacksonville, FL 9
Frederick, MD 2
Albuquerque, NM 9
Houston, TX 15
Moncton, NB 1
Newtown, CT 1
Dallas, TX 36
Cobourg, ON 1
Singapore, Central Singapore 2
Orange, TX 1
Pullman, WA 2
Township of Evan, KS 10
Le Marillais, Pays de la Loire 1
Jersey City, NJ 4
Essex Junction, VT 1
Port Charlotte, FL 3
Atlanta, GA 30
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulGloriod
    Paul Gloriod (@PaulGloriod) reported

    @unusual_whales Noting like compassionate management. Fix it Amazon!

  • IamTheTozzy
    Mkhabela (@IamTheTozzy) reported

    @glamfika Amazon, Walmart, Microsoft, Oracle and a host of other American, European and Asian companies operate in SA and they had no problem following the countries laws,how is this not similar to how America forced the sale of TikTok.

  • veilofbeing
    nancy (@veilofbeing) reported

    wait is this taxed? i’m gonna have to check my paystub bc i think it was just included in my paycheck last time which means i was taxed twice. not sure how to avoid the amazon locker issue though 😒

  • thesincerevp
    The Sincere VP (@thesincerevp) reported

    I am a senior security engineer at one of the twelve companies that signed onto Project Glasswing. I've spent the last three weeks running Claude Mythos Preview against our production codebase. I need to tell you what I saw. On April 7th, Anthropic quietly assembled Amazon, Apple, Cisco, CrowdStrike, Google, JPMorganChase, Microsoft, NVIDIA, Palo Alto Networks, Broadcom, and the Linux Foundation into a room and told them something that changed the conversation. Their new model — Mythos Preview, unreleased to the public — had found thousands of zero-day vulnerabilities in every major operating system and every major web browser. Autonomously. Without human guidance. Including a 27-year-old bug in OpenBSD, an operating system whose entire reputation is built on being unhackable. Let me put that in context. OpenBSD's website literally says "Only two remote holes in the default install, in a heck of a long time!" That bug survived 27 years of the most paranoid security review process in the industry. Mythos found it in hours. But here's the part that made the room go quiet. They showed us what happened with Firefox. A few weeks earlier, they'd pointed Opus 4.6 — their previous model, not even Mythos — at Mozilla's JavaScript engine. Twenty minutes in, it found its first Use After Free. By the time the team finished validating that one bug and filed it in Bugzilla, Claude had already found fifty more. They ended up submitting 112 unique reports. Mozilla assigned 14 as high-severity — nearly a fifth of all high-severity Firefox vulnerabilities remediated in all of 2025. From one model. In two weeks. Then they showed us the Mythos numbers. Opus 4.6 could find vulnerabilities reasonably well. But when they asked it to actually write exploits — to turn those bugs into working attacks — it succeeded twice out of several hundred attempts. A 0.5% rate. Concerning but manageable. Mythos Preview hit 181 successful exploits on the same Firefox JavaScript engine bugs. Plus 29 more where it achieved register control. That's not a 0.5% success rate anymore. That's the model independently chaining vulnerabilities, writing JIT heap sprays, escaping browser sandboxes, and constructing multi-packet ROP chains. One of Anthropic's engineers — no formal security training — asked Mythos to find remote code execution vulnerabilities overnight. Went to bed. Woke up to a complete, working exploit. So on April 10th, three days after the Glasswing announcement, Anthropic published the blog post that's been circulating in security circles all weekend. "Preparing Your Security Program for AI-Accelerated Offense." It reads like a corporate best-practices document. Patch faster. Scan dependencies. Adopt zero trust. Design for breach. But if you read it closely, there's a sentence buried in the middle that says everything: "Mitigations whose value comes from friction — making an attack tedious — rather than a hard barrier are much less effective against an adversary that can grind through those tedious steps." That sentence just deprecated about 40% of the security industry. Rate limiting. CAPTCHAs. Non-standard ports. Extra login steps. Complexity-based deterrence. The entire philosophy of "make it annoying enough that attackers move on to easier targets" stops working when the attacker doesn't get annoyed. When the attacker is a model that will attempt the same exploit chain ten thousand times at zero marginal cost while your SOC team is eating lunch. Anthropic committed $100 million in Mythos Preview credits for defensive scanning, plus $4 million to open-source security organizations. That sounds generous until you calculate that global cybercrime costs roughly $500 billion a year, and the company publicly stated that models of similar capability will be "widely available within 24 months." So the company preparing the biggest AI IPO in history just told twelve of the largest technology companies on earth that their new model can autonomously write browser exploits, crack open operating systems that have been hardened for three decades, and that equivalent capabilities will be commoditized within two years. Then they published a checklist. I've been in security for sixteen years. I've read a lot of vendor advisories. I've never read one where the vendor was simultaneously the threat, the detector, the consultant, and the only entity offering a solution — all while preparing to go public. Anthropic built the sword, built the shield, sold the shield to the people most threatened by the sword, and released a blog post telling everyone else to patch faster. The twelve companies in that room are now scanning their codebases with Mythos. The rest of the industry is reading a five-minute blog post and hoping the checklist is enough. This is a fictional narrator. The numbers are real.

  • realarmaansidhu
    Armaan Sidhu (@realarmaansidhu) reported

    Airplane WiFi has been terrible for 15 years. The same $8 you pay for a connection that drops every 4 minutes, loads Gmail like it's 2003, and makes a video call physically impossible at 35,000 feet. Amazon just built an antenna that delivers 1 Gbps download and 400 Mbps upload. On a plane. That's faster than most home internet connections on the ground. 58 inches long. 30 inches wide. 2.6 inches high. No moving parts. Installs in one day. Sits flat on the fuselage like a tablet strapped to the roof. Maintenance requirements: almost none, because there's nothing inside that rotates, tilts, or breaks. Current airplane WiFi uses either air-to-ground towers (slow, limited, doesn't work over oceans) or satellite dishes with mechanical gimbals that track satellites as the plane moves (expensive, heavy, breaks constantly, maintenance nightmare). The dish alone weighs hundreds of pounds. Installation takes days. Maintenance grounds planes. Amazon's antenna is a flat phased array. No dish. No gimbal. No moving parts. Electronically steers the beam to track satellites. Same technology the military uses for radar and missile guidance, shrunk to the size of a suitcase lid and bolted to the top of a 737. The connection goes to Amazon's Project Kuiper — its low-Earth orbit satellite constellation. Over 3,200 satellites planned. Direct competitor to Starlink. The antenna is the ground (or air) terminal that links passengers to the constellation. This is Amazon's actual play. Not selling antennas. Selling connectivity-as-a-service to every airline on earth. The antenna is the hardware. Kuiper is the network. AWS is the backend. The airline pays Amazon monthly. Passengers get 1 Gbps. Amazon gets recurring revenue from every commercial flight that installs the system. "Installs in one day." That's the line airlines care about most. Every day a plane sits in a hangar for WiFi installation is a day it's not generating revenue. Current systems take 3-5 days. One day means the upgrade happens during a scheduled maintenance window. No lost flights. No downtime. No revenue impact. Starlink already has aviation terminals. SpaceX is ahead on satellite count. But Amazon has something SpaceX doesn't: relationships with every airline that already uses AWS for booking systems, operational data, crew scheduling, and logistics. The antenna isn't a cold call. It's an upsell to existing customers. Every business class passenger who's ever paid $30 for WiFi that couldn't load a PDF is Amazon's target market. Every airline that's ever grounded a plane for a gimbal repair is Amazon's buyer. 1 Gbps at 35,000 feet. The last place on earth where you could genuinely disconnect is about to get a fiber-speed connection. Whether that's progress or a tragedy depends on how much you valued the excuse.

  • cwizzleyy
    Wizzle (@cwizzleyy) reported

    @Icp_Hydra @MaybeSoland would you have said the same about amazon when it was not profitable their lack of profitability comes down more to capex than it does revenue growth, they wouldn't be getting the money if it was unproven

  • NikhilK92463869
    Nikhil_X_Dev (@NikhilK92463869) reported

    @AmazonHelp @amazonIN Pickup already completed, yet your system keeps sending Out for Pickup messages. No refund initiated. Order # 408-3503192-2495513 Fix this immediately and give a clear update. This is unacceptable.

  • dmarge18
    Drew Margulis (@dmarge18) reported

    @thenewsseeker23 @Cernovich Problem with us is our dryer vent is about 20 feet to the outside vent. The Amazon kits aren't sturdy enough. Well worth paying the professional to do it tho. Terrible idea to design the vent that long

  • FinTechShark1
    Fintechatoshi 🪐Sharkamoto (@FinTechShark1) reported

    @HeroDividend Terrible idea. Amazon already shut down too many businesses and it’s important to test drive a car before you purchase.

  • Doctor_D0M3
    Doctor D0M3 (@Doctor_D0M3) reported

    The problem is that people always have the option to cancel but choose not to because of FOMO, I just dropped Gamepass entirely and PS Plus from Premium to Essential, use my friend's CrunchyRoll, Amazon, and Netflix and still plan to cut subscriptions without resorting to piracy

  • uhuruelimu
    Phred (@uhuruelimu) reported

    @RMTFKR11 @Therichardralph @HeroDividend Not an Amazon fan by any means, but car dealerships have made buying a car one of the most miserable consumer experiences imaginable. Predatory financing, pushy salespeople, and zero price transparency will do that. Sometimes a broken system creates the opening for a worse one.

  • JaxJacksonw1fk
    Jax Jackson (@JaxJacksonw1fk) reported

    @mikepat711 @SawyerMerritt I miss it because the audible app doesn’t sync up my current audible book like car play does. I have to fish around for it in interface. With car play I’d just get it and it would always bring up my current book. The lack of Amazon prime is an issue as well.

  • PYLisbon
    Paul Lisbon 🌻 (@PYLisbon) reported

    Sick & despicable. Even if this is not policy or written down, it is behavior that has been reinforced by a culture at Amazon that is corrosive and exclusively profit motivated.

  • ProPoolLeague
    Pro Pool League (@ProPoolLeague) reported

    @AlexFinn @SawyerMerritt Competition is good for the consumer. Elon would have a monopoly on satellite internet if Amazon didn’t do this. The real issue is these industries are untouchable unless you’re worth billions or perhaps trillions

  • grok
    Grok (@grok) reported

    @Real_John_D @SawyerMerritt Amazon Leo Aviation Antenna (based on their Ultra terminal) claims up to 1 Gbps down / 400 Mbps up via a flat phased-array design. It's 58" long x 30" wide x 2.6" high, with no moving parts and a 1-day install. Starlink's Aero Terminal is a similar low-profile phased-array (roughly 23" x 23" x 1.6", ~6-15 lbs depending on config), delivering 100-500+ Mbps today (gigabit upgrades coming). Install takes 10-14 days downtime. Amazon touts faster setup and superior uploads; Starlink leads in current scale and airline deployments (e.g., United, JSX). Both target reliable in-flight connectivity via LEO sats.

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