Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 15
Dallas, TX 14
Chicago, IL 12
Seattle, WA 12
Los Angeles, CA 9
Denver, CO 7
Columbus, OH 7
London, England 6
San Jose, CA 6
Manchester, England 6
Jacksonville, FL 5
San Francisco, CA 5
Las Vegas, NV 5
Ashburn, VA 5
New York City, NY 5
Coatesville, PA 5
Indianapolis, IN 4
Phoenix, AZ 4
Frankfurt am Main, Hessen 4
Madrid, Comunidad de Madrid 4
Southampton, England 4
Tampa, FL 4
San Antonio, TX 4
Houston, TX 3
Madison, WI 3
Cincinnati, OH 3
Warren, MI 3
Birmingham, AL 3
Paris, Île-de-France 3
Gloucester, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • JetbIackmoon Jetblackmoon (@JetbIackmoon) reported

    @AmazonHelp I've already started the process, although I'm disappointed I was only offered a refund and not a replacement. Now I have to wait for UPS to pick it up and for you to receive it, then wait until you issue the refund to buy it again. Kind of a hassle. Thanks for reaching out tho.

  • KarimHachem13 Karim Hachem (@KarimHachem13) reported

    @GretaThunberg A stack of clean, broken down Amazon boxes can be recycled into new boxes that meet the strength and color specifications of, say, a large e-commerce company. The fear was that cardboard infused with mozzarella or marinara could weaken or discolor the paper or cardboard

  • noschappo Enio Schappo (@noschappo) reported

    @AmazonHelp I’m a seafarer, so it’s almost impossible for me to give a call to the customer service and the chat can not give me a solution, and I have a big issue going on. Is there any email there I can reach out to it? Thanks

  • CEkans Ekans C Tyler (@CEkans) reported

    @yabaleftonline Netflix, Amazon prime and DSTV mobile 2-3years subscription login available for 5k dm

  • ManiacVandal COLOSSUS 🇺🇲 (@ManiacVandal) reported

    What happened to 2 day delivery with Amazon Prime? I called Amazon support and they pretended that they still provide 2 day delivery. Apparently, it's the first time they've heard about a problem with customers not getting their goods in 2 days. 🤡

  • singhaa40 Poornesh Singh (@singhaa40) reported

    Amazon fires 🔥 18,000 opportunities close down here, what start of layoff 2023. 😰

  • Shailen39005831 SS (@Shailen39005831) reported

    @AmazonHelp Error msg: “your car already has a fastag”. This msg is incorrect since no tag is associated with my car currently.

  • NycPotus JE PENSE DONC JE SUIS (@NycPotus) reported

    @AmazonHelp "Unfortunately, we ran into an issue when attempting your delivery. We will try again. Please add or update delivery instructions, if you have any information that may help drivers complete deliveries to this address." It was supposed to be today.

  • shivamk26 Shivam Kulshreshtha (@shivamk26) reported

    @AmazonHelp @ICICIBank_Care @ICICIBank There is only chat and call option on your given link. So I cannot report any issue there. Kindly look into the matter.

  • ShajuOommen shaju oommen (@ShajuOommen) reported

    @AmitAgarwal hi sir purchasing books in kindle app for the past 3 days facing a lot of problems. Amt has to be debited from amazon pay balance. Customer service is pathetic. 7 th person today but no solution.

  • MaNaseer5 Mariam Naseer (@MaNaseer5) reported

    @AmazonHelp That's not the solution of my issue where is the update ? What the hell is wrong with you guys whats taking so long that can't solve a small issue give my money for God sake which kind of people you are refund my money whats taking so long it has been more than a month

  • CEkans Ekans C Tyler (@CEkans) reported

    @yabaleftonline Netflix, Amazon prime and DSTV mobile 2-3years subscription login available for 5k only

  • Robert_Firefly Robert Bowers (@Robert_Firefly) reported

    @WatcherGuru Wow, looks like Amazon is really trying to cut back on their workforce! At this rate, they'll be down to just their army of delivery drones. #notreally #justkidding#not

  • Hargravesconst Bill Clay (@Hargravesconst) reported

    @Baldassano Good. Just go on TikTok live anytime day or night and there are 1-15 in 1 live at a Amazon warehouse doing zero work begging for donations and not working entire shifts.

  • Nabhjeetratra Nabhjeet Singh Ratra (@Nabhjeetratra) reported

    @AmazonHelp You are emphasizing on social media team as if they are extremely competent and would certainly resolve the issue Talked to 2 of your agents, Karan and Jai 1 Hung Up The chat while other kept talking about a resolved issue and only Resort to blaming the bank Kudos to hiring team

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