Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 21
Dallas, TX 19
Atlanta, GA 18
Miami, FL 15
Seattle, WA 15
Chicago, IL 15
Columbus, OH 14
Charlotte, NC 12
Denver, CO 12
San Francisco, CA 11
St. Louis, MO 10
Edison, NJ 10
Los Angeles, CA 9
London, England 7
San Jose, CA 7
Manchester, England 7
Indianapolis, IN 6
Washington, D.C., DC 6
Las Vegas, NV 6
Portland, OR 5
Tampa, FL 5
Philadelphia, PA 5
San Antonio, TX 5
Columbia, MO 5
Lexington Park, MD 5
Jacksonville, FL 4
Ashburn, VA 4
Frankfurt am Main, Hessen 4
Vancouver, BC 4
Houston, TX 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • mcukkemane Mahesha Cukkemane (@mcukkemane) reported

    @amazonIN @JeffBezos Still amazon refusing responsibility by quoting that rerurn window expired. Please understand that in this case, product was sold without warranty and also tampered. #cheated. Request top level management attention. As this problem can affect many.

  • Scoots_n_Boots Malc Whiley 💙 (@Scoots_n_Boots) reported

    @nat_rams ordered at a well known high street online no problem , poor ******* Amazon help said it's a stupid rule but they can't change it

  • colindawson13 Colin (@colindawson13) reported

    @Matt_Paprocki That is exactly the problem with eBay. Most items available are way overpriced and when you try to sell items often they don't sell unless they are very cheap. For retro games often game stores or Amazon is a better deal.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 5.992ms Download: 176.42Mbps Upload: 110.83Mbps

  • GodessBot Lansy22 (@GodessBot) reported

    @AmazonHelp Everything is fine. The app just didn't send me a notification on delivery, so the package has been in my mailbox for a few days and I didn't know. It even arrived a week early. So no trouble.

  • siepod siepod 🐝 (@siepod) reported

    @AmazonHelp No. Spoke with help and the name is a contradiction in terms as they were none whatsoever. How difficult can it be to honour orders if you are still advertising I can order it now. Last time I'm ordering these via amazon as massively let down

  • Mr_KRISHAN_KMR KRISHAN KUMAR (@Mr_KRISHAN_KMR) reported

    @AmazonHelp So, what should I do..how could I solve my problem..if order I'd is secure I'd then why should you don't take action on priority basis. Your service almost waste my 3 weeks.

  • BillyGames18 Yummy (@BillyGames18) reported

    @GtsHalo @bishiebunny yea the one thats like 1 hour is still pretty good but thats a long way to drive to shop especially with gas prices right now, hard to justify that when amazon exists but that also hurts the mall and it might be to late by the time gas goes back down

  • nowgiveback Nowgiveback 🇮🇳 (Give back to Society) (@nowgiveback) reported

    @AmazonHelp What actions were taken to ensure such issues are not recurring?

  • UnioLabs Unio Labs (@UnioLabs) reported

    @AmazonHelp There is no email from amazon regarding the issue since 2 weeks now after your last tweet over here. I ask you to better get the information right from your end. I have submitted the details twice earlier and still no response. Give me a DoS if you are not ready to help me.

  • AnjaniK97439795 Anjani Kumar (@AnjaniK97439795) reported

    @JeffBezos Mohsin, Sandeep, Ghana, Aania & Noori from social media team has looked into my issue in last 8 days but no resolution yet. My pickup request for wrong product delivered to me and refund is pending from last 35 days. @amazonIN @AmazonHelp

  • Mathew94379832 Mathew (@Mathew94379832) reported

    @erawneb @IanDunt I watch Netflix, Amazon, Youtube and aubscribe to some quality US on line news sources (mostly financial) (And I cut my sat dish cable also..) Freeview - yeah thats a problem..!

  • rockenschtroodl Rockenschtroodle (@rockenschtroodl) reported

    Amazon is burning,New Orleans is the new Miami,the northeast the new aquifer,the west being turned to ash,lunatics don't want medicine,the Senate constipated by the filibuster &the biggest crook of all time ****** us in broad daylight & walked. Sorry kids, the whole things broken

  • JoeBarnes1030 JoeBarnes(Japanese: ジョー バルネス) (En/Fr: Joe Barnes) (@JoeBarnes1030) reported

    @KDean_writer, So, I'm About To Write Down "James & Kimberly Dean" On The Coloring Book So, That's What Pete The Cat Book Belongs To. For Now, I'm Gonna Pick Pete The Kitty Goes To The Doctor Book From Amazon.

  • 41below ruth mills🔶 (@41below) reported

    @Steven_Swinford The optics are pretty terrible on increasing national insurance as well surely? Especially when we all know it’s not ring fenced and just added to the income tax pot. Add on the fact they let Amazon, Starbucks etc actively evade tax without penalty it’s not a good look

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