Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

Less
More

amazon Hero Image

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 16
Atlanta, GA 15
Chicago, IL 14
Seattle, WA 12
Los Angeles, CA 11
Columbus, OH 8
New York City, NY 7
Denver, CO 7
Jacksonville, FL 6
San Francisco, CA 6
Ashburn, VA 6
London, England 6
San Jose, CA 6
Manchester, England 6
Las Vegas, NV 5
Coatesville, PA 5
Madison, WI 4
Indianapolis, IN 4
Frankfurt am Main, Hessen 4
Columbia, MO 4
Paris, Île-de-France 4
Madrid, Comunidad de Madrid 4
Southampton, England 4
Tampa, FL 4
San Antonio, TX 4
Boston, MA 4
Cincinnati, OH 3
Warren, MI 3
Birmingham, AL 3
Gloucester, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Marknovakusa Mark S. Novak (@Marknovakusa) reported from Fort Worth, Texas

    @AmazonHelp Given the adds and hard sell of Question-of-the-day app. I do not think #AmazonPrimeMembership cares enough about is customers to fix it. It seems the app is all about hard sell. It does not work. It is no longer fun. I will post it on the site a a product review.

  • bentleymelody Melody Bentley (@bentleymelody) reported

    @AmazonHelp Ugh, it started out as a log in issue, password, went to reset, put the OTP from email then program wanted another OTP from phone text, don't have that number anymore etc app program directed me to call customer service. THEN they couldn't verify me bc address I gave was wrong

  • kanth2k6 sreekanth (@kanth2k6) reported

    @AmazonHelp Many users like me tried to reach customer care first then still the issue not resolved so trying to get resolution via you but here also we are not getting resolution saying you have limitations.Only God knows how to get issue resolutions. May be I need to reach CEO via twitter?

  • michelle20778 R Michelle Williams (@michelle20778) reported

    @AmazonHelp hello, I was charged $8.99 for Amazon Music... I did not subscribe... please issue a refund. Thank you.

  • dhirajdkool Dhiraj Kumar Sahu (@dhirajdkool) reported

    @AmazonHelp I tried with everything, tried with customer care for several times, but the template response am getting is we ll update you in 72 hours. Can you please connect with the internal team and resolve the same. Or I should explain the issue to every other person. @AmazonHelp

  • Hontas_Farmer Hontas Farmer (@Hontas_Farmer) reported

    @nuclear94 @BlackPhysicists Yeah it's about punishing this person. Life in hard labor that would do it. Life in supermax like the unibomber ... The problem that is it gives them notoriety. As you know the una bomber has written books books from prison that get sold on Amazon.

  • ssulyne hermès 🇫🇷🥖🧑🏻‍🎨 (@ssulyne) reported

    @Iovepears i got it through amazon and i had no problems although the shipping company lost the second vol of tgcf when i first ordered it a few months ago💔

  • ankeetagautam ankeeta (@ankeetagautam) reported

    wtf why is my every app sending me a otp for login alert, even flipkart, mycliq, dominos, amazon and whatnot. you guys tryna access my wishlist or what?

  • kanth2k6 sreekanth (@kanth2k6) reported

    @AmazonHelp @amazonIN @AmazonNews_IN can you help with this issue please. The product not delivered and amount not refunded.

  • ChandanKumar_47 Chandan Kumar (@ChandanKumar_47) reported

    @AmazonHelp This link send me to Google play store to download app, but after going to Google play store it shows that this app"Amazon" is not compatible for your device. So kindly tell me another way to solve my problem.

  • habib2001 Habib Jones (@habib2001) reported

    @JonahDispatch The main problem is it's a ridiculous sham. This is a law enforcement matter and should be handled that way, not by Adam Schiff, a TV producer, and book presales on Amazon.

  • Marknovakusa Mark S. Novak (@Marknovakusa) reported from Fort Worth, Texas

    @AmazonHelp Not. I DIDN'T THINK I SHOULD HAVE. How can such a simple app break. The adds on on it started appearing, it no longer functions the same. It was broken on your side and you seem to be using it for cheap adds. That is a slap in the face to a long time customer. Just fix it.

  • Lynn800XLove Lynn Love (@Lynn800XLove) reported

    @AmazonHelp Hi Kevin, thanks for getting in touch so quickly. The pdf did load but only after I restarted the device. I'll definitely reach out if I have any more problems. Thanks again

  • anushakunmittal Anu Mittal (@anushakunmittal) reported

    @preetikhatri22 Think that solves my problem. Will check on Amazon

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 4.57 ms (0.15 ms jitter) Download: 2532.02 Mbps (data used: 2.1 GB ) Upload: 2828.92 Mbps (data used: 3.9 GB ) Packet Loss: 0.0% Date: 2022-07-06 21:45:54 (JST)

Map Check Current Status