Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 24
Paris, Île-de-France 22
Los Angeles, CA 18
Dallas, TX 15
New York City, NY 14
Chicago, IL 13
Ashburn, VA 11
Denver, CO 11
Berlin, Land Berlin 11
Phoenix, AZ 10
Frankfurt am Main, Hessen 10
Seattle, WA 8
Manchester, England 8
Columbus, OH 7
City of London, England 7
Brussels, Bruxelles-Capitale 7
Madrid, Comunidad de Madrid 7
Leeds, England 6
Nice, Provence-Alpes-Côte d'Azur 6
Lyon, Auvergne-Rhône-Alpes 6
Kansas City, MO 5
Köln, NRW 5
Miami, FL 5
Montréal, QC 5
Washington, D.C., DC 4
Poplar, England 4
Glasgow, Scotland 4
Alicante, Comunitat Valenciana 4
Chester, England 4
Marseille, Provence-Alpes-Côte d'Azur 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • RAFEEQ395 RAFEEQ (@RAFEEQ395) reported

    @AmazonHelp As the issue is not resolved from over ten days , I need Amazon head to speak me now. U r also shamelessly wasting my time. Senseless executive

  • SRKIAN_Indian_ RashtraVaaDi (@SRKIAN_Indian_) reported

    @AmazonHelp 4 complain in last 4 days and still issue is not resolved.

  • RohitKirodiwal Rohit Kirodiwal (@RohitKirodiwal) reported

    @AmazonHelp No one is providing me any solution. Your call services, Your e-mail services and you no one. Every one is just making excuses and not solving problem

  • tvHTHtv HTH 🏴‍☠️ SCAMBAITING 🏴‍☠️ HTH (@tvHTHtv) reported

    Am having problems with a used Stream Deck I purchased on @amazon ... chatting with customer service. They are refunding/replacing it AND letting me keep the defective one! That's top notch customer service

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @fun_harshit Sorry to know about the trouble. Amazon being a marketplace we can assist you with a return/replacement only within the return window. If it's post the return window, kindly contact the manufacturer to avail the warranty. -Tripti

  • AceParty Aurélien 🐺 (@AceParty) reported

    @TerryMatalas @harvcam @StarTrekOnPPlus To be fair, it was the same problem with Amazon Prime Video in Season 2 with Renée Picard. The Subtitle was giving it away at the moment she was teased by Q

  • fun_harshit Harshit Gupta (@fun_harshit) reported

    @amazonIN I am facing one issue related to the product i buy on 2021 May. Product warranty is 5 years. But now the product is not working and when i complained about it, i got to know the seller is no longer with amazon. Now what should i do? Order: 171-0735290-3953901

  • RAFEEQ395 RAFEEQ (@RAFEEQ395) reported

    @AmazonHelp It is clear from your tweet that you are not going to resolve the issues

  • shindeswapnil75 swapnil shinde (@shindeswapnil75) reported

    @AmazonHelp Day2 (05/03/2023) Order# 403-8914973-9934709 Ordered the product again on a different pincode. Issue still persists. Unable to contact the delivery agent. The product is out for delivery. No updates from the delivery team. ATSC service is really worse. ECOM Xpres was way better.

  • arunmranga Arun Ranga (@arunmranga) reported from Mumbai Suburban, State of Mahārāshtra

    @AmazonHelp After trying the like finally able to opt the option for call and received a call, unfortunately due to network issues the conversation was not received by the tele caller and I am back to square without any resolution.

  • abhijitkrb6 abhijit kumar borah (@abhijitkrb6) reported

    @AmazonHelp Better to solve the issue of customer! Will appreciate @amazonIN

  • shantanugoel Shantanu Goel (@shantanugoel) reported

    @jsivaram11 @nitropumaa @zomato When one becomes a middle man, they also take on the liabilities of the end parties. If you get a bad product from amazon, whoever is the seller, you'd complain to amazon. eBay mediates all issues wrt items sold on their platform. For an errant party on zomato platform, operator…

  • PoppyFatherCult Stevie-Oi (@PoppyFatherCult) reported

    @TrippyPip We got one when I had my heart operation as I was bed bound for three months and if he was out there would be a knock. Get to the door and it would be an amazon parcel for down the street. I got fed up You can use it to look outside if there are kids outside at any time

  • guygarrard Guy Garrard (@guygarrard) reported

    @Moby_Spurs @TheOnlyRobmdk The Amazon Documentary was the cause of the team's failure to win away from home in the league in a year? Really? I think the CL run (a cup run however glamorous) masked the problems

  • alex_craftsman Alexandr Craftsman (@alex_craftsman) reported

    @AmazonHelp Thank you, Özlem for solving my issue! Got the refund finally. Faith in Amazon is restored. Still a bit afraid to purchase anything expensive though

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