Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 48
Seattle, WA 46
Chicago, IL 46
New York City, NY 45
Dallas, TX 38
Atlanta, GA 33
Miami, FL 26
London, England 26
Phoenix, AZ 24
Denver, CO 24
Ashburn, VA 23
Paris, Île-de-France 22
San Francisco, CA 17
Washington, D.C., DC 17
Houston, TX 13
San Jose, CA 12
Berlin, Land Berlin 12
Minneapolis, MN 12
Las Vegas, NV 11
Toronto, ON 11
Indianapolis, IN 11
Charlotte, NC 10
Kansas City, MO 10
Jacksonville, FL 9
Duluth, GA 8
St. Louis, MO 8
Pittsburgh, PA 8
Montréal, QC 8
Oklahoma City, OK 8
Lyon, Auvergne-Rhône-Alpes 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • burns92 Tony Randle (@burns92) reported

    @AmazonHelp It’s not just my house friends having same problem

  • mario95 Mario Dehmel (@mario95) reported

    @AmazonHelp @groovyreg There's no problem with our devices! It seems to be a problem with your servers affecting several countries in Europe. There are more than 2500 error reports within the last hour in Germany alone. Time to do something @AmazonHelp

  • _DC86 David (@_DC86) reported

    Needing some feedback here. Any input is greatly appreciated. I keep having problems with my Amazon firesticks. I'm thinking of switching everything over to Roku devices. Does anyone here use Roku sticks and do they ever freeze or skip?

  • frygone23 Fry #UnBanNairo (@frygone23) reported

    @alola_supremacy anything expect splatoon stuff >_< i mean they have coroika issue 12 at the amazon book store but i already have that 1 :-(

  • ClayCounts21 Clay Counts (@ClayCounts21) reported

    Slow checkout lines will be Walmart’s ultimate demise to Amazon

  • Salwa_Michel Salwa Michel Saad (@Salwa_Michel) reported

    Those first few pages of preview - free on Amazon - are but the beginning of a book that you cannot put down... Waiting for your feedback and reviews

  • Ophelia_ButtsUK Ophelia Butts ( ㅅ ) 💙 (@Ophelia_ButtsUK) reported

    @Crazygoofrey @AmazonHelp @thedoginnbrum A global issue with smart home devices it appears

  • QuisitiveInvest Inquisitive Investor (@QuisitiveInvest) reported

    Of all our streaming apps, most have quality/reliability issues. Admittedly Amazon is also good, but their content isn’t great and the UI is awful

  • thedoginnbrum The Dog Inn (@thedoginnbrum) reported

    Everyone’s like @amazon Alexa is down and not working. She’s about to file for divorce. Women do this!

  • F_McCullough Fergus (@F_McCullough) reported

    Kindle regularly includes the endnotes and index in the expected readtime for books, sometimes adding hours… is this a hard problem to solve or just not worth it from Amazon's perspective?

  • groovyreg Joe Marley (@groovyreg) reported

    @AmazonHelp thanks. That page shows general info, seemingly about if a specific device isn't responding. This is all my devices. My Internet connections are fine and I can use Google Assistant with no problems. Are you sure there are no server-side issues at the mo?

  • quickhakker Iain Lewis (@quickhakker) reported

    @DLCGamesTV First and foremost they are a business, if it wasn't linked to Amazon them focusing on what effects small to medium people they would potentially lose a chunk of money, so the problem would be fixed but twitch would be desd

  • Crazygoofrey LegendaryMoonlight (@Crazygoofrey) reported

    @AmazonHelp @thedoginnbrum Alexa isn’t turning off any of my devices anymore that’s the issue

  • timof121 Timof121 (@timof121) reported

    @AmazonHelp help pls alexa is down and i cant turn off the lights 😭

  • RailDolph dolph (@RailDolph) reported

    @AmazonHelp is there an Alexa skills outage? Or Alexa in general?

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