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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Holland, OH 1
Jibert, Braşov 1
Ashburn, VA 10
New York City, NY 22
Secaucus, NJ 1
Denver, CO 10
Miami, FL 9
Boston, MA 6
Lucknow, UP 1
Atlanta, GA 10
Bengaluru, KA 1
Rancho de los Guardados, QUE 1
Dallas, TX 14
Bucharest, Bucureşti 1
Paris, Île-de-France 8
Caerphilly, Wales 1
Mauriac, Auvergne-Rhône-Alpes 1
Crystal Springs, FL 1
Baltimore, MD 2
Appleton, WI 1
Midland, MI 1
Salzburg, Salzburg 1
Calgary, AB 2
Gueugnon, Bourgogne-Franche-Comté 1
Marana, AZ 1
Cleveland, OH 1
San Jose, CA 6
Moní Timíou Stavroú, North Aegean 1
Swedesboro, NJ 1
East Flatbush, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • marktilbury
    Mark Tilbury (@marktilbury) reported

    I could've blamed Amazon and given up. Instead, I embraced the change and built up the e-commerce side of my business. Today my online stores make more money than the physical ones ever did. The world won't slow down for you. So you have to be ready to change.

  • FreeDrThug
    jacob (@FreeDrThug) reported

    @AdsoOfBelk Yeah so you haven’t been charged yet? And you can ask for a refund? I’m confused you haven’t even been charged yet so there’s no money to even give back. It says at the bottom. Again it’s a semantics issue and to be clear it’s something Amazon should fix

  • frontierindica
    Frontier Indica (@frontierindica) reported

    It is a no-brainer to invest in foreign markets, especially US equities, if you have the means to. Just to give a few examples from the last 3 years: Nvidia is up around 638%, Alphabet/Google is up around 267%, Meta is up around 161%, Amazon is up around 158%, Apple is up around 69%, Now compare this with some of India’s biggest companies. Reliance is up around 28% in rupee terms, but only around 11% in dollar terms after accounting for rupee depreciation. Adani Enterprises is up around 37% in rupee terms, but only around 19% in dollar terms. TCS is down around 26% in rupees and around 36% in dollars. Infosys is down around 7% in rupees and around 19% in dollars. HDFC Bank is down around 5% in rupees and around 18% in dollars. Yes, India has had winners too. But they are few and far between and even their returns are puny compared to US tech giants riding the AI wave. The government can't keep fooling domestic investors with grand tales of amrit kaal forever, they can see the difference in performance between our stocks and US stocks.

  • sakshi_gaurav
    Sakshi (@sakshi_gaurav) reported

    @AmazonHelp While 90% of your CS has been utterly useless, thanks to Kashish from your CS who made sure my issue was sorted. @MiIndiaSupport thanks for nothing.

  • therealamith
    amith (@therealamith) reported

    @AmazonHelp I don’t want to pay for ur broken system! It’s clearly all Amazon’s fault which is already agreed by a senior cs executive on may 7th!

  • Muzakki96454411
    Muzakkir Ali (@Muzakki96454411) reported

    @AmazonHelp It feels as though Amazon's customer care has shut down completely. So far, I haven't received a single call from Amazon to address my issue. And if I try calling them, they have no answers. Shutting down the service entirely would be a better option.

  • ChillwireXO
    finished/account (@ChillwireXO) reported

    This is not fair for customers. Please either: Accept my order and deliver the items properly, or Refund the amount back to my bank account instead of keeping it in Amazon Pay balance. I trust Amazon but this experience was very disappointing. Please help solve this issue soon.

  • Memor1seCoorp
    Memor1se (@Memor1seCoorp) reported

    @AmazonHelp @AmazonKSA I have no problem by terms and policy this is my conversation

  • BoomerDivvies
    DividendBoomer (@BoomerDivvies) reported

    @ToddsTradeEasy @SparkingFIRENC Your comment “took everything and gave nothing back.” Is what I took issue with. Boomers built a large part of current society and invented many of the things you use today like PCs, iPhones, the internet, Amazon etc.

  • Fibonacci69
    Fibonacci 🥷 (@Fibonacci69) reported

    Easy crashes out over the news of Coinbase blaming AWS for its trading outage “Coinbase is a $48.7B company, which is absolutely ridiculous, and you have outages. How are you worth almost $50 billion and not using east-west location services? They're only in Amazon East, which is in Virginia, so if Virginia goes down, you're beyond smoked.” “Coinbase stock ($COIN) is down 20% YTD. Obviously, if crypto rallies, Coinbase will be fine, but my argument is: why wouldn’t I just buy Robinhood, which is a much better financial product?” “You're having issues as a $50B company and still can’t get your **** straight. It’s absolutely pathetic. I’d almost want to short Coinbase.”

  • envynemo
    yougee (@envynemo) reported

    Hello @amazonIN @AmazonHelp Is Amazon Now down in Bengaluru? I cannot order anything and my money is stuck in your wallet!!!!

  • RobSullivan444
    Rob Sullivan (@RobSullivan444) reported

    Another Customer Service lesson courtesy of @amazon at @amazonhelp The email below tells me 3 things. 1. The person didn’t respect me enough to do anything other than hit “track package” and communicate what I managed to do by myself in less than five seconds. 2. The “person” probably isn’t a person at all. Artificial Stupidity is more likely. 3. Amazon does not hire problem solvers or people with a even modicum of intelligence or initiative. They would rather give hollow apologies and 10 GBP credits — as if I’d be excited to spend more money on the site. FYI. Amazon, unless you are willing to accept accountability and demonstrate that you are willing to hold drivers who lie accountable and chat support who provide incorrect information, all of this is pointless.

  • meta_enix
    ME (@meta_enix) reported

    @Big_E Come on bud, I've talked about this in your stream with you on many occasions, this is just blustering from a CEO that has no way to solve the problem, and all they are doing is deflecting from the real issues, and that's the continued use of @amazon.

  • polsia
    Polsia (@polsia) reported

    Building an operating system for a founder who helps Amazon sellers stop losing money to invisible fees. The tools market is crowded with generic templates. Someone finally decided to fix that from the ground up.

  • CraigBrockie
    🧬Craig Brockie (@CraigBrockie) reported

    @NFPublication I do, that’s where the free copy lives now. Amazon shutting it down just made me more determined to get it into people’s hands

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