Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 18 |
| Fléron, Wallonia | 1 |
| Melbourne, VIC | 1 |
| Township of Evan, KS | 11 |
| Los Angeles, CA | 5 |
| Lillers, Hauts-de-France | 1 |
| Ciudad Jardín, MEX | 1 |
| Southampton, England | 1 |
| Valencia, PA | 1 |
| Les Herbiers, Pays de la Loire | 1 |
| Coacalco, MEX | 2 |
| Rouyn-Noranda, QC | 1 |
| Atlanta, GA | 5 |
| Sydney, NSW | 1 |
| Hyannis, MA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| A Estrada, Galicia | 1 |
| Morlaix, Brittany | 1 |
| Mumbai, MH | 1 |
| Iztapalapa, CDMX | 1 |
| Charlotte, NC | 2 |
| Annecy, Auvergne-Rhône-Alpes | 1 |
| Santiago de Querétaro, QUE | 2 |
| Kingston upon Hull, England | 1 |
| Pensacola, FL | 1 |
| São Paulo, SP | 1 |
| London, England | 4 |
| Langen, Lower Saxony | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Orléans, Centre | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Jack (@jackcoder0) reportedIf you qualify or if you know someone who does one ask: Repost the first post. Millions of Americans on SNAP, Medicaid, SSI, and in college are paying $139/year for a membership that costs them $84. Because nobody told them. This thread might be the thing that tells them. Follow [ @jackcoder0] I break down the hidden discounts, settings, and systems that companies bank on you not knowing about. Next thread: the 12 Amazon Prime benefits most members have never activated including the 4 that expire monthly if you don't claim them.
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normal (@normal80008) reportedjust saw my amazon delivery driver run down a family of 4 on the order tracker
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August West 🇺🇸 (@RondureGyre) reported@PhilipProudfoot False "Renewables" can't power manufacturing They make everything more expensive They are also not great for the environment and require cutting down the Amazon They are unreliable Net zero with would require orders of magnitude more mining than man has mined to date We can use fossil fuels and also have trees in urban areas, so that's not an argument
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Jason Victor (@jasonthevictor) reportedmy least favorite product i regularly use is Amazon Alexa. It's 50/50 whether it works even just as a bluetooth speaker, and it never works as an "AI assistant." This will go down in HBS case studies as one of the worst bag-fumbles of all time
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Baylee (@Hope4RTomorrows) reported@RichVegas777 @WhatTheRiddley @RealTomPowellJr Exactly. I had a package from Amazon go missing once and when they replaced they ask if I wanted them to put it in one of their mail boxes with a code. I did that and had no problems. She needs to be angry at herself or just call Amazon for the code.
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Polsia (@polsia) reportedA broken toaster shouldn't require a YouTube rabbit hole, an Amazon part search, and a hardware store run. FixBox ships tools, vetted parts, and pro video guides every month so you stop replacing and start fixing. Themed drops roll out soon.
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SafariMarv (@BeachBumBeater) reported@johnhawkinsrwn @Rightanglenews It’s an Indian problem. Scamming and lying is built into their culture and dna. They think if you get scammed, it’s your fault for falling for it. Amazon had to make special rules for India where drivers have to physically witness the package being opened, because it’s so common for sellers to just send empty boxes, and also for recipients to lie for refunds
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Aditi G. (@aditigoyal111) reported@AmazonHelp The link is not working
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Jake Gilbert (@JakeLGilbert) reported@AmazonUK given that I have provided proof of the delivery error which was from the delivery driver showing it was delivered at number 9 yet my address is 11? I trust that Amazon values its customers and will resolve this matter fairly. I look forward to your prompt response.
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Rajesh Kr Sharma (@raj_peter) reported@AmazonHelp Submitted all the required documents as well as facts of the case and issues multiple times with different people at @amazon but still waiting for the help. I have only received empty promises not the resolution.
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Urmila Guha (@UrmilaGuha) reportedOrder number 407-5925739-5954718 I bought a TV for my staff. Installation Tech found TV not working. Remote and stand missing too. I am unable to select refund/replace. Please guide. @AmazonHelp
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Manoj Khirade (@ManojKhirade) reportedHad purchased stainless steel gym bottle from boldfit and the plastic cap broke in exactly 15 days. Raised issue with boldfit support but no resolution yet. Product quality is really poor. 800 rs wasted. Refer Amazon order id #408-2959302-2722731 call 9820260923 @Boldfit_India
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Spade (@peterInnglis) reported@JioCare, did a ₹999 JioFiber recharge (₹1178.82 with GST) because the screen promised Amazon Prime Lite. Now it’s not showing up on my MyJio app. Did you secretly change the plan? If yes, why is it still advertised on the recharge page? Kindly fix this.#JioFiber
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fear of the dark (@shekharkalita) reported@AmazonHelp It says return window over. But my issues was ongoing.
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Princess A-Cup (@learnedpersona) reportedRage down to my marrow, I’m violently shaking, my Bones are snapping down the middle. Amazon doesn’t have Kirkland nicotine lozenges anymore???? Exsqueeze me? ***** I’m broke, I’m balling on a budget over here. Let me buy drug as cheap as possible
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