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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 44
Township of Columbia, MI 1
Fort Wayne, IN 1
Campbellsville, KY 1
Ward of Valencia, Sangre Grande 1
Ad Dir‘īyah, Ar Riyāḑ 1
Litherland, England 1
Mexico City, CDMX 10
Quito, Pichincha 2
Toronto, ON 18
Munich, Bavaria 1
San Jose, CA 12
Newport, RI 1
Kinsley, KS 1
Farmington, MI 1
San Francisco, CA 14
Tyler, TX 2
Leesburg, GA 2
Milwaukee, WI 2
Charlotte, NC 6
Madrid, Madrid 2
Ramona, CA 3
Timpson, TX 1
Fort Worth, TX 7
Benito Juarez, CDMX 5
Marcheprime, Nouvelle-Aquitaine 1
Suresnes, Île-de-France 1
Cenon, Nouvelle-Aquitaine 1
Township of Evan, KS 14
Bertha, MN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • ShastryDhiraj
    Dhiraj Shastry (@ShastryDhiraj) reported

    @AmazonHelp As you said yesterday,I contacted the team accordingly. At first,one person spoke rudely. the second time,I was told that I would receive a call within half an hour or by tomorrow morning and that my issue would be resolved. I have not received any such call. @ConsumerHelp_

  • jj_barak
    Kon'gony Mainek (@jj_barak) reported

    @moneyacademyKE @amazon we actually just need a server in KE

  • canonicalmodel
    Name (@canonicalmodel) reported

    @philask @naiivememe Amazon shut it down, proving my point. They didn't stop selling books, did they?

  • Mesioyejohnson
    Mesioye (@Mesioyejohnson) reported

    Amazon ads will not fix what your book is supposed to solve Amazon ads is not a coverage for a bad book

  • johnennis
    John Ennis (@johnennis) reported

    @agmethod75 @amazon The Apple ID issue is the complication here

  • I_am_Akshaay
    Akshaay Hiiremath (@I_am_Akshaay) reported

    @AmazonHelp Your team did not work differently. I had sent the proof of a broken item 8 days ago and they expect me to preserve it for a refund after 8 days with no resolution.. Guess I will just revoke my prime membership, stop usimg amazon and support an Indian company like Flipkart..

  • ShubhiS95946121
    Shubhi Singhal (@ShubhiS95946121) reported

    @AmazonHelp @amazonIN Why are customers being forced to keep unwanted products? Suddenly told return pickup isn’t available—I now have to arrange a courier myself. This defeats the whole point of shopping online. Please fix this.

  • ticklepickmvyn
    we up (@ticklepickmvyn) reported

    @AmazonHelp Already dealt with you guys yesterday. If you knew how to read maybe so many people wouldn’t have issues

  • neverdemocrat0
    TAB (@neverdemocrat0) reported

    @johnennis @amazon I have purchased 235,000 dollars in product on Amazon since they opened. One robot vacuum I bought used had wrong product in it. Packaged it, returned and noted the issue, brought to ups. Easy. Amazon has been fantastic on every return.

  • kingKoala010
    Moneyrange (@kingKoala010) reported from Litherland, England

    Amazon fetch me s*** how I going to fix my Shirt

  • 852munkie808
    NoGo (@852munkie808) reported

    @johnennis @amazon Swapped, lile you said, or previously returned “unopened”. It’s terrible.

  • LChitriv50795
    s minato (@LChitriv50795) reported

    @KelloggsIndia Hi, can’t DM due to restrictions. Complaint about contaminated Kellogg’s Honey Almond Cornflakes. Refund from Amazon doesn’t resolve the safety issue. Replacement was offered & i declined. Please escalate.

  • Brody_Stelmach
    PureLuckNoSkill (@Brody_Stelmach) reported

    @hubbard_charlie @johnennis @amazon Yeah.. because that’s the issue here….

  • KaripeMadhan
    Karipe Madhan (@KaripeMadhan) reported

    @AmazonHelp @AmazonHelp I have already checked my email and Message Center multiple times. There is no proper resolution provided—only repeated generic responses. This issue has been ongoing for more than 20 days now. Asking me to repeatedly check email without taking action is not accepta

  • bonnieuniqu3
    royalehighhaloshop (@bonnieuniqu3) reported

    @AmazonHelp I can't find a customer service representative to resolve my problem. My product and packaging arrived damaged here in Brazil. I bought it from Amazon in the US, but they weren't careful and it arrived all smashed up. I need an parcial refund at least,not return

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