Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 13 |
| Santa Fe, NM | 1 |
| Township of Evan, KS | 3 |
| Monterrey, NLE | 3 |
| Brigham City, UT | 1 |
| Laurel, MD | 1 |
| Rennes, Brittany | 2 |
| Hudsonville, MI | 1 |
| Quarteira, Faro | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Harringay, England | 1 |
| London, England | 2 |
| Lalinde, Nouvelle-Aquitaine | 1 |
| Valladolid, Castille and León | 1 |
| Wichita, KS | 1 |
| Knoxville, TN | 1 |
| Iztapalapa, CDMX | 2 |
| Frankfurt am Main, Hesse | 2 |
| Canton, OH | 1 |
| Mesquita, RJ | 1 |
| Moorpark, CA | 2 |
| Chicago, IL | 2 |
| Edinburgh, Scotland | 1 |
| City of London, England | 2 |
| Vancouver, BC | 1 |
| Rome, Latium | 1 |
| Duenweg, MO | 1 |
| Ludwigslust, Mecklenburg-Vorpommern | 1 |
| Benito Juarez, CDMX | 2 |
| Woodbury, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
Atul srivastava (@atul370) reported@AmazonHelp Poor pathetic service by @amazonIN @AmazonHelp no one contacted me nor no one bothered for customer issues.
-
Rochelle (@itsrochellaa) reported@AmazonHelp But the problem is I also got a new mobile phone during my upgrade. So I don’t have a trusted device because of the new phone and new phone number now. How can I recover my account ? My email and postal address remain the same. And I have my ID. Please can you help
-
Miami Dolphins Flag Guy (@clay8269) reported@branderson7474 @AdamSandler I watched so many people retire from the miliary buy a brand new flag fold it place it in their shadow box. I want my flag to have a story not some brand new flag straight from Amazon. The value is my flag will have a story I can pass down.
-
two (@one2gloss) reportedthis is not a recall btw it just an amazon issue
-
Prescribed Slur ⋆˚✿˖° (@AestheticSlur) reported@brebvbi On the way via personal remote drone Amazon delivery, it drops me down like a claw machine
-
STL Sports Fan (@BStock72) reported@TheRy_InSTL Regardless, it's a terrible look that for Dallas and Anaheim it's part of the standard Amazon offering but for us it's an add-on service.
-
Amazon Help (@AmazonHelp) reportedHey there! Thanks for reaching out to us and sharing your feedback. While Alexa for Shopping cannot be removed entirely, the chat window can be dismissed or closed. If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the cross (x) in the top of the chat window. Hope this helps. -Tasha
-
Paradis (@ParadisLabs) reportedBought some stocks today...finally. 1. $NBIS - Already a top 10 position for me, but one of my highest conviction names. 2. $INTC - I don't own enough Intel. 3. $CRDO - Averaging my position down on this earnings drop (I personally think earnings were good). I started my Credo position on last quarter's earnings drop. 4. $BE - We all know the bottleneck by now... 5. $AMZN - Can never own enough Amazon. Nearly 10% down in a month is a treat (imo). I don't care about day-to-day fluctuations w/ Amazon since I'll be a shareholder for a *very* long time. If you've been reading my macro notes recently, you'd note that I've been holding cash (and buying some hedges like "defensive tech" AKA software). But it got to a point today where I just couldn't resist buying some discounted names for my core AI portfolio. This is obviously NFA - as per my macro note earlier, I think that semis still have room to go lower (war = bad narrative). I personally have enough cash / hedges to unwind - to buy more semis on additional drops...idk if you do which is why this is never individual advice.
-
shivam maurya (@shivamm57995718) reported@AmazonHelp Your team is saying they have investigated but there are no issue so but I have received damaged product kindly refund the money
-
Elephant (@808crypto) reported@commonsenseplay This is a terrible take. AI has generated well over a trillion dollars in revenue since 2023. The people buying the chips, META, Amazon, Google, Microsoft, SpaceX know exactly what they're doing.
-
Tril3 (@Tril36) reported@unusual_whales Easy fix. Cancel prime and order from Walmart. It will cost them more. @amazon
-
Max Hailperin (@MaxHailperin) reported@AmazonHelp Just go ahead and escalate it. Tell them to track down the agent who has that license plate and give them an appropriate message. If you care. If you want to do more than just toss your packages out into the world and hope for the best. They are your packages. Care or not.
-
Anibal Gutierrez (@AnibalGuti15760) reported@AmazonHelp Just to give you an idea how much the unwillingness of your tech support to help.I have t send a routers to be fix,the manufacturer required a copy of the invoice which we can’t access to the account any more,the hacker is controlling that account. How do I get that info ?
-
AI News (@ainewsusa) reportedThis is smart, but it’s a band-aid. 🤔 Amazon created the phishing problem by training us to trust its emails; now it’s selling an AI guardrail instead of fixing delivery verification itself. Still, if it stops one grandma from losing her savings, it’s worth the rollout. 💸
-
Dinesh Rawat (@Drawat0027) reported@AmazonHelp Again you have shared the link. How many time I need to chat for same issue and same conversation and reply by the representative