Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 48 |
| Chicago, IL | 48 |
| Seattle, WA | 46 |
| New York City, NY | 45 |
| Dallas, TX | 38 |
| Atlanta, GA | 33 |
| London, England | 26 |
| Miami, FL | 25 |
| Denver, CO | 24 |
| Phoenix, AZ | 23 |
| Ashburn, VA | 23 |
| Paris, Île-de-France | 22 |
| San Francisco, CA | 18 |
| Washington, D.C., DC | 17 |
| Houston, TX | 13 |
| Portland, OR | 13 |
| Berlin, Land Berlin | 12 |
| Minneapolis, MN | 12 |
| San Jose, CA | 11 |
| Las Vegas, NV | 11 |
| Toronto, ON | 11 |
| Indianapolis, IN | 11 |
| Charlotte, NC | 10 |
| Kansas City, MO | 10 |
| Jacksonville, FL | 9 |
| Duluth, GA | 8 |
| St. Louis, MO | 8 |
| Pittsburgh, PA | 8 |
| Tampa, FL | 8 |
| Montréal, QC | 8 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Nikesh Onkar
(@nikesh64) reported
@AmazonHelp I tried and it is of no help. Instead of redirecting me to various links, please provide me proper resolution to my problem.
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perezjoardan
(@perezAjordan) reported
@Official_BRAND @amazon Contact @antiticol now to fix your account immediately
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Amazon Lightsail Speedtest Bot ver2.0
(@LightsailSpeed) reported
Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 3.27 ms (0.16 ms jitter) Download: 2619.13 Mbps (data used: 2.6 GB ) Upload: 3163.96 Mbps (data used: 5.7 GB ) Packet Loss: 0.0% Date: 2022-05-08 19:15:48 (JST)
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Devi Ram Meena
(@deviramawr) reported
@AmazonHelp :Tuesday, 5 April, 2022 / 402-4733407-9319515 Items:Cuzor 12V Mini ups for WiFi Router Issue: My Orders and Bookings -Items Not Working - Returns and refunds - Return pick up 10 Time Call To call center but not Pick up and Refund
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Rajan Sondagar
(@Rajan_Sondagar) reported
@AmazonHelp Sir I have face so many problem from Amazon. Also your team not resolve problem till now. For reputed company like you doing this type of mistake. Trust of your customer gone time by time. So please do needful so that customer trust made as it is.
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Andrew Greenwood
(@ageez25) reported
@PeterDClack A fact I like, "if the Amazon rain forest dissappeared today, Earth would still have >80% of its oxygen supply!" In a world with an over abundance of Oxygen, CO2 is never a problem!
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Manu Shekhar
(@manu_shkhr) reported
@AmazonHelp Still you didn't get what's the issue. Sounds great.
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ekta pahujani
(@EktaPahujani) reported
Also cc of amazon they are simply not at all helpful. They are unable to fix this from 1 months after so many call
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Amazon Lightsail Speedtest Bot ver2.0
(@LightsailSpeed) reported
Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 1.74 ms (0.54 ms jitter) Download: 2798.84 Mbps (data used: 5.0 GB ) Upload: 2659.82 Mbps (data used: 3.2 GB ) Packet Loss: 0.0% Date: 2022-05-08 20:01:06 (JST)
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Ekambar Raju G
(@ekambarraju) reported
Another tv(amazon) has Board issue. He told me that within a week your problem get resolved. But officially i didn't get any message or email. I started complaining to @Flipkart and @amazon. But @Flipkart took action very quickly.
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Adarsh Birendra
(@mrbirendra) reported
@AmazonHelp There also I am not getting any help...that's why I am highlighting on social media platform. No one has even bothered to touch base with me regarding issue being faced ...really very sad situation...
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bloodshot747yt
(@bloodshot747yt) reported
@AmazonHelp Not got the mail I get promotion mail daily but not this What should i think than? Is it that big deal for this mail to come ? Why i havent received it now u only look after my issue and raise it plzZ now i am not going to talk to customer care as it is not looking any usefull
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Metiya YouTube @Metiya Chique
(@metiyachique) reported
I’ve got like 3 Amazon prime payments coming out each month and Spotify, Netflix and AUDIBLE?!! Lord let me fix this mess straight away 😭😩😩
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Byr Genar-Hofoen
(@JudgeMental1st) reported
@AmazonHelp I've followed your link, it's no help here. I did see the seller 'KidsEmpire' has a string of recent customer reviews/complaints logged. And I'll still be out of pocket with no product delivered, forced to pay for an Amazon seller's error.
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Abhinav Singh
(@Abhinav05100) reported
@AmazonHelp @amazon @JeffBezos Biggest fraud company rude coustomer service and never on the words and always ignore the coustomer problem and disconnect the call.