Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Angelo, TX | 1 |
| Anglet, Nouvelle-Aquitaine | 1 |
| Lakeville, MN | 2 |
| Town of West New York, NJ | 1 |
| Dallas, TX | 37 |
| Seodaemun-gu, Seoul | 1 |
| Brisbane, QLD | 1 |
| Sacramento, CA | 5 |
| Oakland, CA | 3 |
| Decatur, IL | 1 |
| Tías, Canary Islands | 1 |
| Detroit, MI | 7 |
| Chicago, IL | 46 |
| Seraing, Wallonia | 1 |
| Manistee, MI | 1 |
| Pune, MH | 1 |
| Seattle, WA | 51 |
| Alamogordo, NM | 1 |
| Spartanburg, SC | 3 |
| Frontenac, MO | 1 |
| Wixom, MI | 1 |
| Orlando, FL | 10 |
| Folkestone, England | 1 |
| London, England | 24 |
| Toronto, ON | 17 |
| Aurora, CO | 4 |
| Orange City, FL | 1 |
| Atlanta, GA | 29 |
| Lynchburg, VA | 2 |
| Xalapa de Enríquez, VER | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
RAHUL RATHORE (@Rahul_Rathore__) reportedPaid ₹9,858 for smart glasses on Amazon India. Delivered 31 March. Return was requested but blocked due to system/address issue. Seller is refusing support and refund still unresolved. Multiple support contacts failed. Need urgent escalation please @AmazonHub @AmazonHelp
-
Leisha (@LoneStarChica) reported🚨AMAZON DRIVER RUNS OVER FAMILY DOG AND LEAVES HER TO DIE On April 21st at 4:56PM, an Amazon delivery driver in Benson, NC ignored clear instructions, entered a private driveway, and ran over Sadie, a beloved dog owned by Marshall and Valerie Chavis. The driver did not stop, did not check on her, and did not notify the family. Within minutes, Sadie was rushed to the vet with catastrophic injuries, including severe brain trauma and fractures to her C1 and C2 vertebrae. She is alive, but barely, and now fighting for her life. In Valerie’s words: “Immediately upon impact Sadie ran to the front porch as a dog does when they have been hit. She was urinating uncontrollably, trying to stand and repeatedly falling over, her left eye bulging out of her head, both of her eyes bouncing back and forth rapidly, both pupils dilated, and visible bruising and abrasions on the left side of her body from impact. I immediately knew her injuries were severe.” The Chavis family had done everything right. A clearly marked package drop box at the road. Posted signage. No Trespassing notices. Explicit delivery instructions. Carriers like FedEx and UPS follow these directions without issue. Amazon drivers have repeatedly ignored them. Now, instead of taking responsibility, Amazon is refusing to step up. The company is demanding the family pay thousands of dollars out of pocket for emergency, life saving care, with only the possibility of partial reimbursement later. This is negligence. This is unacceptable. And it cannot be ignored. AMAZON NEEDS TO #SaveSadie. Share this and demand that Amazon take responsibility and change its practices before another family suffers the same devastation. @amazon
-
Aksharesh (@Aksharesh7) reported@AmazonHelp @AmazonHelp I have already connected with your team multiple times via chat, but the issue is still not resolved. Despite assurances, the pickup has not been completed and the delivery agent falsely marked "door locked" after ignoring my calls. This has caused unnecessary delay.
-
Naveen (@Naveen9206) reported@AmazonHelp Link is not working.
-
seshagiri rao Kodavati (@seshagirir32587) reported@amazon @amazonIN delivery boy also told he was given as he rec'd. what if we buy costly order through Amazon. pl try to solve the issue with your team . the link was showing only ordered and delivered . hoping a clear answer from amazon.why the delivery team so irresponsible
-
HRsteel (@JGisSatoshi) reported@CliffMorning @MW4Liberty All monopolies in the real world rely on force of Govt (e.g., utility companies). Eliminate the initiation of force by Govt and you eliminate the problem. Nobody has to shop at Walmart or use Amazon. Nobody has to buy an iPhone.
-
Scribblenauts (@backgroundspac2) reported@Steve_Cleave @imtemzy lol that’s not the problem also amazon doesn’t need black leads lol
-
Dharen der (@dharen_der) reported@AmazonHelp I already try 5 times just try to solved my problem i want my refund take your good back. In last they cut the call no one is halping your can check the order details if u want .
-
OMG_NATION007 (@OMG_NATION007) reported@AmazonHelp Kindly issue another one, but inform BEFORE doing so.
-
vee (@_vernonjames) reported@ThomasSowell Jezza Corbyn's brother. This was actually in a London Amazon Fresh store where there's no checkouts at all. They have all since shut down now and I believe turned into whole foods stores.
-
Akintola Steve (@Akintola_steve) reportedThere is another problem. A single point of failure. PayCore ran on one machine. When Amazon Web Services had an outage, PayCore went down for 47 minutes. All because everything depended on one server.
-
Siddu Malle (@SMalle83348) reported@amazonIN @amazon Service was worst I have ordered in Amazon the delivery agent called me but no response they kept the order hold we are unable to access. Them again this was happening from 2 days and my last order also same problem it will returned to seller
-
Divya Chaudhary (@divychd) reported@AmazonHelp @AmazonHelp Its been 4 days now. Still no resolution received. Very disappointed. Are you guys doing anything on my issue
-
Shalini Goyal (@goyalshaliniuk) reported9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"
-
Greg Lepkoff (@glepkoff127) reportedamazon killed commingled inventory on march 31, 2026. every unit now needs its own fnsku label. no more shared upc pooling without brand registry. brands without brand registry are getting hit with $0.55 per unit in fees, or shipments blocked outright. your chinese factory needs to apply unique thermal labels correctly before the container closes. if your factory is still printing generic upcs, your next shipment is already a problem. this looks like an amazon problem. it lives in your supply chain. fix it upstream or pay for it downstream.