Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 14
Dallas, TX 14
Chicago, IL 13
Seattle, WA 12
Los Angeles, CA 10
London, England 9
New York City, NY 8
Columbus, OH 8
Denver, CO 7
Phoenix, AZ 6
Ashburn, VA 6
San Francisco, CA 6
San Jose, CA 6
Manchester, England 6
Madrid, Comunidad de Madrid 5
Jacksonville, FL 5
Las Vegas, NV 5
Coatesville, PA 5
Charlotte, NC 4
Cincinnati, OH 4
Sydney, NSW 4
Indianapolis, IN 4
Frankfurt am Main, Hessen 4
Southampton, England 4
Westminster, MD 3
Brisbane, QLD 3
Miami, FL 3
Madison, WI 3
Warren, MI 3
Birmingham, AL 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • TrinityFaye98 TrinTrin (@TrinityFaye98) reported from Smyrna, Georgia

    She told me they could not because I got it from a third party seller on amazon ok so now i am going tf off because that’s my boyfriend anniversary gift and I want the problem fixed so I was like ok so y’all mf need to let me talk to someone else ...

  • mtfarnsworth Meghann Farnsworth (@mtfarnsworth) reported from Oakland, California

    Here’s my problem with all these new streaming platforms. I already can’t keep track of what company made what movie to this level of nuance. It was one thing with Netflix and Hulu . . . And then Amazon. This is going to get ridiculous.

  • ajayPurohit1979 Ajay Purohit (@ajayPurohit1979) reported from Sangāreddi, Telangana

    @JeffBezos @AmazonHelp @amazonIN Dear Team, from the last one week, I am following up regarding one issue but no resolution. Every time your social media escalation team , without trying to understand the context, replies to me with some standard template based answers 1/2

  • davidayre David Ayre (@davidayre) reported from Poplar, England

    @allisonsavory Exactly! Alternative is go back to irrelevant ads/emails for “personal” products! Worth noting, sites with amazon ads on them choose to monetise their site that way, amazon don’t control them. If you’re researching medical issues and see ads like this then be wary of the site!!

  • TBob53 T-Bob Hebert (@TBob53) reported from Perkins South, Louisiana

    I have no issue with Disney touching up Star Wars if they want to (even tho it raises weird questions of digital ownership because I think the movies I own through amazon got updated) BUT I wish they would just release the original trilogy unaltered for posterity’s sake

  • AdeMcKenzie Ade McKenzie (@AdeMcKenzie) reported from Southampton, England

    @AmazonHelp There’s no direct contact link on video help, it’s pretty much a troubleshooting page. I’ve gone through it, and considering every other title is playing with no issues nothing there helps at all.

  • jwojchi Jeremy Wojchihosky (@jwojchi) reported from Los Angeles, California

    Big 💩💩💩 to @amazon for putting 42 of the 47 Christmas songs on my Amazon music playlist behind a 2ND PAYWALL(The new Amazon unlimited) even though I already have Amazon prime and have listened to them for many years no problem

  • Walkin_On_Air Drizzy Jr. (@Walkin_On_Air) reported from Garner, North Carolina

    Currently trying to figure out what to cut off to pick up this Disney,Hulu, espn+ pack. Gym membership stays, so we down to Netflix and amazon prime

  • cara_j_mckee Cara McKee (@cara_j_mckee) reported from Ballyclare, Northern Ireland

    Just ordered 100 locusts on amazon. I can only imagine what the delivery man/woman would be thinking. 😂 Things I do to try and cut down costs of feeding a baby lizard.

  • icowrich suᴉʞdɯᴉS pɹɐɥɔᴉR (@icowrich) reported from Rockwall County, Texas

    @jm1947_ @AndrewMVelez @ByMikeBaker If Amazon leaves, it’ll be a problem. But they aren’t leaving.

  • frod0w #️⃣frod0w ▶️-British Hobbit-◀️ (@frod0w) reported from London Colney, England

    @MemeQueenTwitch @amazon Amazon playing Knock down delivery now that’s impressive wonder if they do that with their employers/employees

  • GirlGeekUpNorth ᑕᒪᗩIᖇᕮ ᗯIᑕᕼᕮᖇ 🧟‍♀️ (@GirlGeekUpNorth) reported from Salford, England

    @makercupboard @AmazonUK Except if they muck upa couple of times Amazon then threaten to suspend your account and refuse to respond to your complaint over how you're being held responsible for proven delivery issues...

  • eamon2tweet Eamon (@eamon2tweet) reported from Dormont, Pennsylvania

    @oobleejay @TeePublic It's terrible and they should sue but it never seems to discourage them. A friend's business experienced the same with Amazon ads selling knock offs for half the price. He went out of business.

  • RealRaghv YourRaghv (@RealRaghv) reported from Jaipur, State of Rājasthān

    @AmazonHelp Yes I'm selecting valid plan even this is the issue with RelianceJio that we can't recharge JioPhone number on any app pr website other then Jio app.

  • ducaslucas Ducas (@ducaslucas) reported from Minneapolis, Minnesota

    “Hey echo, turn down for what “ @amazon Alexa hahah #easteregg

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