Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 48 |
| Seattle, WA | 46 |
| Chicago, IL | 46 |
| New York City, NY | 45 |
| Dallas, TX | 38 |
| Atlanta, GA | 33 |
| Miami, FL | 26 |
| London, England | 26 |
| Phoenix, AZ | 24 |
| Denver, CO | 24 |
| Ashburn, VA | 23 |
| Paris, Île-de-France | 22 |
| San Francisco, CA | 17 |
| Washington, D.C., DC | 17 |
| Houston, TX | 13 |
| San Jose, CA | 12 |
| Berlin, Land Berlin | 12 |
| Minneapolis, MN | 12 |
| Las Vegas, NV | 11 |
| Toronto, ON | 11 |
| Indianapolis, IN | 11 |
| Charlotte, NC | 10 |
| Kansas City, MO | 10 |
| Jacksonville, FL | 9 |
| Duluth, GA | 8 |
| St. Louis, MO | 8 |
| Pittsburgh, PA | 8 |
| Montréal, QC | 8 |
| Oklahoma City, OK | 8 |
| Lyon, Auvergne-Rhône-Alpes | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
Tony Randle
(@burns92) reported
@AmazonHelp It’s not just my house friends having same problem
-
Mario Dehmel
(@mario95) reported
@AmazonHelp @groovyreg There's no problem with our devices! It seems to be a problem with your servers affecting several countries in Europe. There are more than 2500 error reports within the last hour in Germany alone. Time to do something @AmazonHelp
-
David
(@_DC86) reported
Needing some feedback here. Any input is greatly appreciated. I keep having problems with my Amazon firesticks. I'm thinking of switching everything over to Roku devices. Does anyone here use Roku sticks and do they ever freeze or skip?
-
Fry #UnBanNairo
(@frygone23) reported
@alola_supremacy anything expect splatoon stuff >_< i mean they have coroika issue 12 at the amazon book store but i already have that 1 :-(
-
Clay Counts
(@ClayCounts21) reported
Slow checkout lines will be Walmart’s ultimate demise to Amazon
-
Salwa Michel Saad
(@Salwa_Michel) reported
Those first few pages of preview - free on Amazon - are but the beginning of a book that you cannot put down... Waiting for your feedback and reviews
-
Ophelia Butts ( ㅅ ) 💙
(@Ophelia_ButtsUK) reported
@Crazygoofrey @AmazonHelp @thedoginnbrum A global issue with smart home devices it appears
-
Inquisitive Investor
(@QuisitiveInvest) reported
Of all our streaming apps, most have quality/reliability issues. Admittedly Amazon is also good, but their content isn’t great and the UI is awful
-
The Dog Inn
(@thedoginnbrum) reported
Everyone’s like @amazon Alexa is down and not working. She’s about to file for divorce. Women do this!
-
Fergus
(@F_McCullough) reported
Kindle regularly includes the endnotes and index in the expected readtime for books, sometimes adding hours… is this a hard problem to solve or just not worth it from Amazon's perspective?
-
Joe Marley
(@groovyreg) reported
@AmazonHelp thanks. That page shows general info, seemingly about if a specific device isn't responding. This is all my devices. My Internet connections are fine and I can use Google Assistant with no problems. Are you sure there are no server-side issues at the mo?
-
Iain Lewis
(@quickhakker) reported
@DLCGamesTV First and foremost they are a business, if it wasn't linked to Amazon them focusing on what effects small to medium people they would potentially lose a chunk of money, so the problem would be fixed but twitch would be desd
-
LegendaryMoonlight
(@Crazygoofrey) reported
@AmazonHelp @thedoginnbrum Alexa isn’t turning off any of my devices anymore that’s the issue
-
Timof121
(@timof121) reported
@AmazonHelp help pls alexa is down and i cant turn off the lights 😭
-
dolph
(@RailDolph) reported
@AmazonHelp is there an Alexa skills outage? Or Alexa in general?