Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 17
New York City, NY 16
Seattle, WA 14
Dallas, TX 13
Columbus, OH 10
Los Angeles, CA 10
Manchester, England 10
Chicago, IL 10
San Jose, CA 9
Edison, NJ 9
Denver, CO 8
London, England 8
St. Louis, MO 8
Miami, FL 6
Jacksonville, FL 5
Ashburn, VA 5
Charlotte, NC 5
Tampa, FL 5
Columbia, MO 5
San Francisco, CA 5
Lexington Park, MD 5
City of London, England 4
Frankfurt am Main, Hessen 4
Paris, Île-de-France 4
Glasgow, Scotland 4
San Antonio, TX 4
Las Vegas, NV 4
Indianapolis, IN 4
Cardiff, Wales 4
Coatesville, PA 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • vam103 Vincent Mellor (@vam103) reported

    Meaning that Amazon is making money from the person that is violating their terms and then making money from the company trying to stop the terms being violated.... And its the Drop shipper that is the problem?

  • MohanPa51991073 Mohan Paul (@MohanPa51991073) reported

    @AmazonHelp We see that you recently requested a return for your Marketplace order 405-6800430-8093137 It will be refunded on 30/7/22. (Please wait 3-5 days for it to post to your account). Did the seller resolve your issue? Yes No

  • nikhilbedekar Nikhil Bedekar (@nikhilbedekar) reported

    @AmitAgarwal data privacy at Amazon India???? Today I was told by customer device at Amazon that to resolve my issue one alternative is to share login credentials of the person who gave me the gift card.. does compliance exist? Data privacy?? My complaint not resolved .. grieved

  • rajatgo98427480 Rajat Goyal (@rajatgo98427480) reported

    408-7964778-0242720 408-0056505-9457910 solve the issue of these 2 orders(cancel both) i have contacted customer care more than 10 times @amazonIN @AmazonHelp

  • HajimeHinata7 PikaFan15 (@HajimeHinata7) reported

    @AbbeyScott16 @DaveMora @Quicktake The problem with Sam's Club is that you need a membership to shop there, they won't let you buy anything unless you have an active membership, which is one way they keep the cost of items lower. People without a membership would find the cheapest price on Amazon in this case.

  • AthithyanG adhithya ravanan (@AthithyanG) reported

    @AmazonHelp There is no response. Will amazon take care of my therapy session? All the problems were caused by amazon and the customer service. If anything happens to me you and Amazon is the reason. Still now, i didn't get any response or update.

  • RiteshSaharan Ritesh Saharan (@RiteshSaharan) reported

    @AmazonHelp The link you have provided is not able to address my issue. Its just a chatbot and same repeated info is provided there

  • ftchris8585 Chris (@ftchris8585) reported

    @AmazonHelp I am trying to resolve an issue but I am been sent in circles... to a point now that its really annoyed me now. How can you have a complaints email address that's not currently accepting emails? My issue is that I have been charged for having an amazon kindle unlimited account

  • Asifkhan0999 Asif Khan (@Asifkhan0999) reported

    @IDFCFIRSTBank Please guys don't believe this Bank because I was busy the product from Amazon pay later and Flipkart pay later and I am pay my emi on time and loan has been closed still I am not received the NOC and my civil score is down just because of IDFC .

  • Shriyon4Shriyon Shriyon (@Shriyon4Shriyon) reported

    @AmazonHelp I’ve been on hold for 6 🦗 🦗 minutes w chat #CustomerService any chance someone can issue me a return code here?!! It seems my assistant is having a hard time and won’t give details!!! What is this abuse the customer day?!

  • pratik_8015 Pratik Mali (@pratik_8015) reported

    @amazonIN We ordered through Prime account on August 1st and today is the delivery date (after 4 days). We are awaiting item delivery and we have checked that the order has been cancelled by Amazon due to a technical problem. order #402-7596546-2231511. Please look into.

  • ankurcake Ankur Kumar (@ankurcake) reported

    @AmazonHelp did everything instructed still facing same problem

  • PratikBandishte Pratik Bandishte (@PratikBandishte) reported

    @AmazonHelp The regular customer executives are not looking into the issue and redirecting us to the social media team. Why is a returnable product not being accepted for return? Isn't it straightforward?

  • trampolinizer Sarang (@trampolinizer) reported

    @RuPay_npci RuPay Platinum debit cards starting with 6077 issued by @nsdlpb are being incorrectly classified as credit cards and so cannot currently be used for Amazon friday offer. Please fix!

  • shekhar2202 Chandra Shekhar (@shekhar2202) reported

    @AmazonHelp It is not working since few days now..... While calling on customer care toll free number no response What more you (Amazon) is expecting from their customer pls let me know to get my issue resolved

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