Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 14
Los Angeles, CA 13
Chicago, IL 13
Dallas, TX 13
New York City, NY 11
Seattle, WA 11
London, England 9
Manchester, England 7
San Jose, CA 7
Denver, CO 7
Columbus, OH 7
Phoenix, AZ 6
Ashburn, VA 6
San Francisco, CA 6
Jacksonville, FL 5
Madrid, Comunidad de Madrid 5
Las Vegas, NV 5
Coatesville, PA 5
Indianapolis, IN 4
Frankfurt am Main, Hessen 4
Charlotte, NC 4
Cincinnati, OH 4
Southampton, England 4
Wesley Chapel, FL 3
Kansas City, MO 3
Nottingham, England 3
Montréal, QC 3
Westminster, MD 3
Brisbane, QLD 3
Sydney, NSW 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • JonMcNestrie Jon McNestrie (@JonMcNestrie) reported

    @AmazonHelp Not sure how that's helpful Linda. I know how it works! You're delivering to a secure reception at my office & I have to scramble to send them OTPs, delivered last minute, even if I'm not working. Is there no way to opt out completely?

  • NobodysAngel76 🦋M 🦋A🦋R🦋Y🦋 (@NobodysAngel76) reported

    @MHA0582 Oh there was a Amazon driver here that accidentally threw the package of the roof of a residence. Apparently something scared the driver so the package went flying. Driver contacted the owner and they got a ladder to get it down. Driver felt bad for it too.

  • RodimusConvoy13 Rodimus (@RodimusConvoy13) reported

    So I knew @amazon shipping via USPS was a bad idea. My package is at my local post office just down the street but won’t be delivered until tomorrow. Better than the 14th that is said when it first got there. 😩

  • mudit_dad Mudit Dad (@mudit_dad) reported

    @AmazonHelp 2 times i connect with your team but he said i am not able to resolve the issue now what i do??

  • Rrazkumar Rajkumar (@Rrazkumar) reported

    @AmazonHelp Your internal review will not help me ..I need the product now to my place ..it's not my problem r else compensate me...

  • alloyaw29 juan alloyaw (@alloyaw29) reported

    @J2F2Ministries @AmazonHelp It really feels bad how your account has been locked I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again

  • Shah3Mohin Mohin Shah (@Shah3Mohin) reported

    @AmazonHelp I have told you earlier there is no mail on registered email id. Only reply I have got is on Amazon app. How many days I have to wait for the issue to be resolved.

  • ravirana0448 Ravinder Singh (@ravirana0448) reported

    @AmazonHelp The reason I tweeted about this because I’ve already highlighted this issue offline to Amazon customer service and the issue is still not resolved. And in twitter DM also you are saying you can’t help, even though I shared the tracking id? Wow

  • aniketanand0123 Aniket singh rajput (@aniketanand0123) reported

    @AmazonHelp But it was not mention anywhere that if I have some issue I need to connect to @IDFCFIRSTBank I have register my self on Amazon pay later kidnly help at the earlist I am not able to connect to idfc bank I have tried it many times

  • hnh1957 Nelson (@hnh1957) reported

    @EdShields12 @VP It’s not right that Bezos and Amazon don’t pay taxes. But upping rates doesn’t fix it. The problem is that all types of exemptions and tax credits are in the code.

  • NobodysAngel76 🦋M 🦋A🦋R🦋Y🦋 (@NobodysAngel76) reported

    @MHA0582 @amazon Oh there was a Amazon driver here that accidentally threw the package of the roof of a residence. Apparently something scared the driver so the package went flying. Driver contacted the owner and they got a ladder to get it down. Driver felt bad for it too.

  • hamillaaron Aaron Hamill (@hamillaaron) reported

    @oliverflips @joelwolh @amazon At the end of the day, it's not your issue if there is damage for FBA shipping. The only risk is negative feedback and the hassle/time of getting it removed, which you would have no problems with for the issue described.

  • OnlyAnamika Anamika (@OnlyAnamika) reported

    @AmazonHelp Hi, there has been no revert on this. The details of this issue had been shared yesterday. It has been more than 12 hours. Cc @Alkaholistic

  • aadityaa05 aditya malhotra (@aadityaa05) reported

    @CapitalFloat @BandBajaateRaho I am not happy with your service with Amazon joint venture, a small issue about late payment charges still not resolved from past one month.

  • Sarthak89537141 Sarthak Batra (@Sarthak89537141) reported

    @AmazonHelp Only bot is answering M not fool Kindly solve this problem asap

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