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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, FL 1
Boa Vista, RR 1
Wigan, England 1
Aulnay-sous-Bois, Île-de-France 1
Papao, Îles du Vent 1
Kennedy, AL 1
Evans Mills, NY 1
Captieux, Nouvelle-Aquitaine 1
Caen, Normandy 1
Rājkot, GJ 1
San Diego, CA 1
Nevers, Bourgogne-Franche-Comté 1
Fort Worth, TX 2
Medina, OH 1
Township of Evan, KS 2
Edison, NJ 2
Inverurie, Scotland 1
Carrollton, TX 1
Nicolás Romero, MEX 1
Valencia, Valencia 1
Châtenay-Malabry, Île-de-France 1
Cergy, Île-de-France 2
Chicago, IL 2
Ashburn, VA 2
Queens, NY 1
Ahmedabad, GJ 1
Châtellerault, Nouvelle-Aquitaine 1
Cherbourg-Octeville, Normandy 1
Penzberg, Bavaria 1
Seattle, WA 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • KG_Karthik
    Karthik Gangiredla (@KG_Karthik) reported

    hi 👋 I'm Karthik — that's me and my co-founder Jagrati. eight years ago I became a dad, and buying baby gear broke my brain. hundreds of options, no clear way to know what's actually safe or worth the money. I'd spent my whole career in commerce (Amazon, then TikTok). even I couldn't cut through it. so we decided to fix it 🧵

  • CodexHere
    ℂ𝕠𝕕𝕖𝕩, ℍ𝕖𝕣𝕖 (@CodexHere) reported

    @azkadelya @amazon Amazon is terrible anymore. They do not care about their customers in the least bit... I know growing up people hated on Walmart because they hurt small businesses, but lately they've had the best customer service amongst every service I've ever used. it's crazy.

  • bjmtweets
    Brian McCormick (@bjmtweets) reported

    Take the entire market cap value of businesses that require the internet to run. Amazon, Google, Uber, AirBnB, the list goes on. Tens of trillions. Now take the entire market cap value of businesses providing that infrastructure to run the internet. Much less. Although the value of the internet is transformative to everyone, internet providers were not able to capture much of that value. Ultimately, profitability is not from the value you create, but from your pricing power and moat. Another internet provider will lay cable or provide WiFi for less profit, bringing down industry margins, until the point nobody finds it profitable enough to compete. The market is currently rewarding most every AI infrastructure layer AI business today, but being essential does not guarantee superior economics. The providers that capture the most value will be the one with the most durable scarcity, pricing power, and competitive protection.

  • GhyanOnX
    Ghyan (@GhyanOnX) reported

    Outstanding customer service, @amazonIN @AmazonHelp: 1. Botch my order 2. Fail to pick it up for 10 straight days 3. Have your highest escalation team act like arrogant trash and hang up on me :) You screwed up, you refuse to fix it, and your support is a toxic joke!

  • loganpendragonm
    Loganpendragonmultiverse (@loganpendragonm) reported

    @SOOPLLC My advice after routing for many, many decades and not having a traditional publisher: there are two routes when it comes to publishing. You don't necessarily have to make them mutually exclusive but you either get published by a publisher in some scenario or you self-publish. There are different versions of each one. My recommendation is to decide upfront what you want to do, which route you want to pursue. Again you can do both but you've got to put time into whichever one you decide to do because if you're going to do traditional publishing then it requires a different approach for that. You need to: - draft your book - write your books - do a rough draft - write them - get it to a final draft - get better readers - get it in front of editors - get it in front of companies That means sending out manuscripts to many publishers and waiting forever. The alternative is self-publishing. I struggled with this for a long time. I didn't want to spend six years of my life writing and just dumping my manuscripts out to different publishers, hoping someone grabbed it. What I did is I just said, "You know what? I'm on a right for the passion of writing and I make money off of it. Don't get me wrong but that's not the reason why I do it." I don't make a whole lot off my writing right now and I may never find with that but I finally had to decide that my passion is writing, not publishing. What I started doing is I'll write the books. I believe in the snapshot theory so I don't ever try to make my work perfect but I make it as perfect as I can at that point in my development. I'll write a book, I'll get it edited, and I'll normally go through about three drafts over time. I'll take breaks from it. After the rough draft, when I feel like it's ready to publish, I put it on Amazon KDP, drop it into Select, and leave it. I'll move on to another book. I try not to obsess over it. Some of them grow, some of them don't. Some of them, months down the road, will finally get some traction and I'm not a big-name famous author by any means of the stretch. I have very few readers in fact but I've made some money off of it and I've got some growth. I've had quite a number of reads and some of my stuff takes off, some of it doesn't, but it's just the fact that I have a passion for writing. My recommendation for an aspiring author is to decide which route you want to take and gear up to pursue that route with vigor because if you get consistent and keep pushing, you never know what will happen.

  • CaptnUson
    Captiin (@CaptnUson) reported

    @KennyEmm8101 There is also no record that Preston was offered Amazon and refused it. Bezos stepped down as CEO in 2021 and handed the job to Andy Jassy,

  • albhood
    Al Hood (@albhood) reported

    *You DO have to download Prime Video, sign in with an Amazon ID (free), and purchase the Hurricanes Hockey Network channel *You DO NOT get a discount if you are already a subscriber to Amazon Prime *This will NOT be the only way the HHN will be available

  • prakash__sharma
    PrAkAsH ShArmA (@prakash__sharma) reported

    @AmazonHelp @amazonIN @jagograhakjago Nothing is going to happen I have repeatedly shared my concerns on 2-3 occasions in last 1 months or more but the same issue keeps repeating And I had to cancel order as order never delivered on time as shown when placing order neither we can connect with delivery agent

  • SillyWorkMedia
    GeoFinance 💰🐵 (@SillyWorkMedia) reported

    What's wrong with Canadians about having data centres built within our city? If that's the case, do you enjoy one-day Amazon deliveries, fresh groceries, and instant electricity? This is the advantage of having logistics warehouses and electricity substations within our city. This is why cities have zoning. We have so much space far out in the city (look at both sides of Hwy 99). Do you see Amazon warehouses in the city cores? No, they are way out there from residential land. If the data centre is behind your backyard, this is the city's zoning issue, not the data centre issue. You do know Canada has one of the strictest environmental bylaws in the world. I doubt our environmentalists will allow any polluted water to flow out of those data centres. Sure, Canada can have ZERO data centres. China and India will happily build them and shut us down at any moment. Think about it, Canadians.

  • leprechaunsrfun
    Conor (@leprechaunsrfun) reported

    @AmazonHelp No you're good this is a staff issue with the delivery hand off

  • RhodesFi32898
    Fi Rhodes (@RhodesFi32898) reported

    @sunakball @Lord_Sugar Amazon does some direct supply. There are so many issues.

  • PebbleInWaters
    Jaideep Khanduja (@PebbleInWaters) reported

    @AmazonHelp @amazonIN @amazon Why don't shut down such irresponsible stores that send such edible items? Charging so high and sending diseased fruits.

  • canipack21
    Sebastian Caniulao | Ecommerce Email & Growth (@canipack21) reported

    @eliweisss Good problem to have. The piece I would move up the list alongside the hire is pulling those Amazon buyers onto the owned list, since the channel gives you almost nothing on repeat. Insert cards plus a registration offer was the only bridge that ever worked for us.

  • FranciscoKemeny
    Francisco Kemeny (@FranciscoKemeny) reported

    @petergyang @bot I tried using my passkey, that would have been nice. Didn’t work with my Amazon login.

  • furtherrecords
    Further Records (@furtherrecords) reported

    @thsottiaux ChatGPT Work took over a live Amazon Seller Support chat over $82.50, then stopped monitoring despite explicit instructions. The chat expired. A fresh Work browser now blocks Seller Central, with no ETA or workaround. It caused the failure, then removed the way to fix

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