Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Diego, CA | 1 |
| Nevers, Bourgogne-Franche-Comté | 1 |
| Fort Worth, TX | 2 |
| Medina, OH | 1 |
| Township of Evan, KS | 2 |
| Edison, NJ | 2 |
| Inverurie, Scotland | 1 |
| Carrollton, TX | 1 |
| Nicolás Romero, MEX | 1 |
| Valencia, Valencia | 1 |
| Châtenay-Malabry, Île-de-France | 1 |
| Cergy, Île-de-France | 2 |
| Chicago, IL | 2 |
| Ashburn, VA | 2 |
| Queens, NY | 1 |
| Ahmedabad, GJ | 1 |
| Châtellerault, Nouvelle-Aquitaine | 1 |
| Cherbourg-Octeville, Normandy | 1 |
| Penzberg, Bavaria | 1 |
| Seattle, WA | 3 |
| Wiesbaden, Hesse | 1 |
| Columbus, OH | 1 |
| Indianapolis, IN | 1 |
| Montbéliard, Bourgogne-Franche-Comté | 1 |
| George West, TX | 1 |
| Ligueil, Centre | 1 |
| Rennes, Brittany | 1 |
| Valparaiso, IN | 1 |
| Milan, Lombardy | 1 |
| Weaverville, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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지우 (@minccino02) reported@AmazonHelp A few days after arriving in the U.S. from Korea, I attempted to use my father’s card on my Amazon account. To verify identity, I submitted my father’s ID card and driver’s license, but Amazon was unable to verify his identity. Following further instructions received by email, I also submitted a photo of the physical card itself. Shortly after, my account was closed. Since then, I have called Amazon customer service numerous times, with wait times ranging from one to three days between calls. Each representative gave me different instructions like creating a new account and trying again, registering the card through a different method, using a different card instead I also submitted a bank-issued Amazon billing statement and documentation from the card company, as requested. This entire process has taken about three weeks with no resolution. In my most recent call, I was finally told that my original account has been locked, and that any new accounts I create under my name will also be affected as a result. I was told there is nothing further the representative could do. I am an international student who will be living in the U.S. for several years. I rely on Amazon for many purchases, and I would like to resolve this account issue permanently rather than continuing to receive inconsistent guidance that takes days to obtain and often creates new problems. I would greatly appreciate it if someone from a specialist or executive resolution team could review my case and help restore or properly resolve my account status. I don't wanna be disappointed any more in amazon
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AI News (@ainewsusa) reportedThis is smart, but it’s a band-aid. 🤔 Amazon created the phishing problem by training us to trust its emails; now it’s selling an AI guardrail instead of fixing delivery verification itself. Still, if it stops one grandma from losing her savings, it’s worth the rollout. 💸
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Alon Michael (@SpiceP0dcast) reported"Amazon is a machine. The machine might be broken, and this anecdote is a signal. It's a squeak in the machine - and that's not how the machine is designed to work." Listening to this clip from @ShaanVP on @myfirstmilpod, I think this idea from @JeffBezos will be even more important in the age of agents doing the work.
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Jason Swaney (@jason_swan84298) reported@QQQ275Soon Gotta buy the Iran oil dips over the last 3 months. Amazon was 200 micron up and down 100 ect. especially in your Roth extra play cash portion.
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Ankita (@AnkitaGhavghave) reported@AmazonHelp Stop sending me in circles and resolve the delivery issue.
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C H (@Homie_san) reportedDid @Amazon fix the battery drain problem on their Fire Stick TV remotes? I’d like to upgrade, but not if I only get a few minutes of battery life in a device that should last a year.
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Onyx Novha (@ItzNovhaTV) reportedAnother problem back when i worked for amazon is i noticed amazon drivers shopping and getting food instead of delivering, this is also a reason you’re packages show up late, i can understand if drivers needed to stop and go to bathroom or take a lunch or dinner break that makes sense but call me old fashioned i do not believe amazon drivers should be doing there own personal shopping on shift, that is something they should do while there off shift or have days off.
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Harry Tandy (@HarryTandy) reported@Shruti_0810 The company case studies are the strongest part Learning how Amazon or Discord actually solved scaling problems beats reading generic theory
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Steve Wise (@SteveWise_OT169) reported@Lord_Sugar Amazon is effective because it exists within a competitive environment. That is the real problem with the NHS. It needs to be broken up and made competitive.
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Sebastian Caniulao | Ecommerce Email & Growth (@canipack21) reported@eliweisss Good problem to have. The piece I would move up the list alongside the hire is pulling those Amazon buyers onto the owned list, since the channel gives you almost nothing on repeat. Insert cards plus a registration offer was the only bridge that ever worked for us.
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지우 (@minccino02) reported@AmazonHelp I have been unable to resolve a serious account issue through standard Amazon customer support, despite three weeks of repeated calls, and I would like this matter escalated to a specialist or executive team.
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Jill🇬🇧🏴💂♀️🐶🐾❤️ (@RoyalFan5457) reported@janiesaysyay Exactly. I went onto Amazon, found the book, scrolled down to “report an issue”. I’ve sent messages to BP & KP calling for the book tobe banned. I’ve posted on several platforms out of sheer exasperation that people think this promotion of extremism & incitement is ok. It isn’t!
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JD Fox (@JDFoxOnX) reported@skinroja203 American business ceases immediately and zero imports come in. Walmart, Amazon, Costco shut down. No gasoline, jet fuel or kerosene. That means no trucks to deliver goods to the Canadian stores. All food is gone from the stores within three days while everything warehoused ruins on shelves. The major concern would be how are families going to be fed. A Canadian who sees his starving children while also dealing with other Canadians looting HIS resources that he might have. It’s bad. Really bad. Again, I hope it never happens because it would be complete and total devastation. That’s the power of the US war machine and economy. Factor in we don’t have to take it to the other side of the world but is right next door makes it even easier and more terrible
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Tim (@timbuiltit) reportedI made $934.65 in August 2026 Facebook CM: $912.77 Amazon Merch: $21.86 AdSense: $.02 (lol) I didn't do much this month to improve be honest so naturally earnings went down. Kinda demotivated waiting for other pages to get monetized and websites to get approved by ad networks. Going to hit September hard to try and get CM earnings back up and also start increasing adsense on the websites I do have approved to diversify a bit.
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Dinesh Rawat (@Drawat0027) reported@AmazonHelp Again you have shared the link. How many time I need to chat for same issue and same conversation and reply by the representative