Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 14
Atlanta, GA 14
Dallas, TX 14
Seattle, WA 12
Los Angeles, CA 11
New York City, NY 10
London, England 9
Denver, CO 7
Columbus, OH 7
Phoenix, AZ 6
Ashburn, VA 6
San Francisco, CA 6
San Jose, CA 6
Manchester, England 6
Frankfurt am Main, Hessen 5
Madrid, Comunidad de Madrid 5
Las Vegas, NV 5
Coatesville, PA 5
Charlotte, NC 4
Cincinnati, OH 4
Sydney, NSW 4
Jacksonville, FL 4
Southampton, England 4
Nottingham, England 3
Montréal, QC 3
Westminster, MD 3
Brisbane, QLD 3
Miami, FL 3
Indianapolis, IN 3
Madison, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Vinny_Sehgal Vineet (@Vinny_Sehgal) reported

    @MuscleBlaze i bought your muesli fruit and nut. The issue is with the product quality that fruit bits are as hard as stone. When i called your customer care number, they told me that they cannot help and i need to contact Amazon. Such an ill literate staff and pathetic product.

  • PradyuPrasad Pradyumna (@PradyuPrasad) reported

    @DuncanWeldon @FD Amazon kindle one click and its consequences have been terrible for my wallet

  • chriscroxton1 Christopher Croxton (@chriscroxton1) reported

    @michelletandler Wait,..you couldn’t wait the 5 minuets it takes to get a hold of a clerk? Purchase from Amazon, and then have the nerve to write about the decline of local businesses??…..maybe your point is people like you are the problem?….🫤

  • Anderland_Books Anderland Books (@Anderland_Books) reported

    @thorpe_schuyler It amazes me. Yet, there's no problem for Amazon with torture and blood in gory detail. Well. By the way, 16 is age of consent in my country.

  • Sam652409 Sam (@Sam652409) reported

    @AmazonHelp Anyway the point is customer service is directing me to the sellers page / whom I don’t know - either address the problem yourself or declare yourself incapable of doing it - just harassing for no reason

  • poynterlubz LJ ✨ (@poynterlubz) reported

    @AmazonHelp i’m being told to click a link in this twitter thread to chat to someone regarding an issue with a damaged item. i’m clicking the link from my iphone and it sends me to a completely different page - it doesn’t give me a choice to open it in a specific app or browser.

  • geoffreyreads Geoffrey Bunting (@geoffreyreads) reported

    @diabolicalplots KindleCreate, fewer issues in the backend as it’s proprietary software (that it’s also apparently Amazon’s mandate to make every part of their brand a tired, frustrating experience). None of my clients have complained thus far.

  • AmitPat92301209 Amit Patel (@AmitPat92301209) reported

    @dhanicares How many times you will give the same reply. If you are unable to find your mistake so refund my money and then find out . If I ordered this from Amazon or Flipkart . Firstly they refund my money and then work on his problem. you can see position in market & also check your mrkt

  • GauravGargG2 Gaurav Garg (@GauravGargG2) reported

    @AmazonHelp Please solve it earliest otherwise it'll create trouble for the company I have all the recordings how rudely ur customer care department talks with customer nd they don't listen to customer problems

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 2.46 ms (0.19 ms jitter) Download: 1990.51 Mbps (data used: 2.6 GB ) Upload: 2902.12 Mbps (data used: 3.4 GB ) Packet Loss: 6.4% Date: 2022-06-16 16:31:00 (JST)

  • Cait_lin9 Caitlin (@Cait_lin9) reported

    @AmazonFresh Only got off the phone to cust serv Tues evening regarding the fact that I couldnt get in a store with the code on my screen. No issues with my default (Amazon) card but told me to remove and readd it. Then I was able to gain access… This morning same issue AGAIN🙄

  • MarkSouthcott Mark Southcott (@MarkSouthcott) reported

    @JohnBirmingham @bendigobank I get similar for my Amazon Prime account, which now costs $99 a month, evidently. I just “need to confirm payment details”. Fine, but that’s a lot, especially as don’t have an AP account, use my son’s login for free.

  • tehuti88 Tehuti (@tehuti88) reported

    5. I did buy a small box (36, I think) of Lights from the store since Amazon is taking their time. I read about upcoming issues that will make the shortage worse (something about the Uyghurs in China?) & still felt so panicky so did the math. (Wow, I spelled Uyghurs right.)

  • shitty_err Rabisn't (@shitty_err) reported

    So basically Amazon Prime have paid Pogba small a fortune so they can film him running down his Manchester United contract and tell them how **** the club are and how miserable he was. Talk about being mugged off. Everything that guy does is about money.

  • DeepakK54976458 Deepak Kumar (@DeepakK54976458) reported

    @AmazonHelp Everytime, i will keep on contacting and explaining my issue from scratch. And you will find any resolution

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