Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 9 |
| Medellín, Antioquia | 1 |
| Hyderabad, TG | 1 |
| Crofton, MD | 1 |
| Seattle, WA | 12 |
| City of Brunswick, OH | 1 |
| Newark, NJ | 3 |
| Vancouver, BC | 4 |
| Houston, TX | 9 |
| San Francisco, CA | 4 |
| Surrey, BC | 1 |
| Montgomery, NY | 1 |
| Edison, NJ | 6 |
| Shrewsbury, England | 1 |
| Manchester, England | 4 |
| Simpsonville, SC | 1 |
| Dallas, TX | 14 |
| New York City, NY | 21 |
| Charlotte, NC | 2 |
| Chicago, IL | 11 |
| Detroit, MI | 3 |
| Washington, D.C., DC | 4 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bremerhaven, Bremen | 1 |
| Dieppe, Normandy | 2 |
| Madrid, Madrid | 2 |
| Bristol, VT | 1 |
| Richmond, TX | 1 |
| London, England | 10 |
| Kūkatpalli, TG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
प्रज्ञा (@Prajna810) reported@AmazonHelp tried seeking help from customer care but there is not progress on the issue so far. Please can you reach out to me on my phone and take necessary action to deliver the package at the right address. 2/2
-
Amazon Seller Help (@amznsellerhelp) reported@gurav_satish We understand your concern, however, we suggest that you reach out to the Customer support team through your Amazon app and report the issue to them as they are the right team that can help you on this matter. Please note, our handle supports the Sellers of Amazon. -Amy
-
Sharon Thompson (@Sharonsue1964) reported@JerryRudolph90 @Bro_Code_x buy food grade and dilute it down to 3%. No preservatives then. BE careful in mixing. buy on amazon. Keep in fridge. Goes a long way. Google dilution
-
JesusIsGodAndKing (@JesusGodAndKing) reported@nicdunz @coinbase Get on your coinbase app and get connected to one of the people if you still have your subscription you can talk to a live person. Many companies will at least offer a partial refund for a few months if you are accidently subscribed to something tell them you never even used it like ever they have logs. This worked for me with Amazon Web Services where I accidently had a linux server free trial that turned into a paid service I never used. Got like 4 months back.
-
Basketball Business (@BBall_Business) reportedThink it’s more a cheapo bar problem. Do they not show Thursday night football on Amazon?
-
hammadh. (@ScaleEcommerce) reportedAmazon just updated your listing. Without asking you. Without telling you. Without leaving any record of it anywhere. And somewhere right now a seller is wondering why their conversion rate dropped this week. They are going to test new images. Write new bullet points. Lower their price. Increase their ad budget. They are going to do everything except check whether Amazon silently rewrote their title last Tuesday. I have been fixing Amazon catalog issues since 2019. And the one thing that still genuinely shocks me is how many sellers have no idea that Amazon's automated systems regularly overwrite listing data without any seller action. It is not a glitch. It is not rare. It is just how the platform works in 2026. Amazon's AI systems scan listings constantly. Looking for policy violations. Looking for quality issues. Looking for anything that does not match their catalog standards. And when they find something — or think they find something — they change it. No email. No notification in Seller Central. No entry in your account activity log. Just a different title on your detail page than the one you carefully optimized. The thing is — this used to happen occasionally. Now it happens all the time. Enforcement has scaled massively. The AI making these decisions is moving faster than any human support team can keep up with. And sellers are paying the price. Here is my genuine frustration with this. If Amazon has the technology to automatically change a seller's listing data — they absolutely have the technology to send a notification when they do it. They choose not to. And I cannot for the life of me understand why a platform that sellers invest so much into cannot offer that basic level of transparency. Has Amazon's automated system ever changed something on your listing without telling you? Drop your experience below. I want to know how many people this is actually happening to.
-
Dr. Dale Carnegie, Jr. CFA (@SFWTrades) reported> Instead of taking over management of Combs' specific stock picks—which included names like Visa, Mastercard, Amazon, Domino's Pizza, and UnitedHealth—Abel opted to liquidate them entirely. Now you know why $V and $MA were down so much
-
Phalgun R. Lodaya (@_ordinaryHooman) reported@AmazonHelp There is now 0 way to contact a human support execute. Looks like you are making massive leaps in customer support. Only issue is that you are going backwards and not forward.
-
Blackadder II (@Blackadder04181) reported@imonmyrise If I send it back it just causes more headaches. The problem is the frustration customers have with amazon and Fedex just leaving packages wherever, including to closed businesses. It is at this point a race to the bottom
-
Branden Flasch (@brandenflasch) reportedYou could probably find Recharge Rescue contestants on Amazon reviews @tommolog - yikes! Issues for those less familiar: Pic 1: Black (L1) insulation appears to be damaged on the back side, red wire just stuck in the opening not capped and hopefully not connected to anything in the panel but also this was installed with 6/3 instead of 6/2 (hopefully this was replacing a NEMA 14-50?) Pic 2: Unclear where the bare copper ground is going, but the white neutral is being used as ground on the termination Pic 3: NM (romex) cabling should not be used in an unprotected manner and you should not have something like this moved around while hardwired
-
Ashwin Morey (@ashwinmorey_) reported@AmazonHelp why are you asking me to contact your customer support. Why can’t you take the cognisance of the issue?
-
Human (@Cashbackgpt) reported@AmazonHelp I am not looking for a generic app faq which your mail addresses. Need resolution to the issue highlighted above and in my response to your mail
-
Congressman Jefferson Shreve (@RepShreve) reportedScammers are getting smarter — and more dangerous. I spoke at @bbb_us Scam Survivor Day at Amazon HQ2 and heard directly from Americans whose lives were turned upside down by scams and financial fraud. These criminals target seniors, veterans, and vulnerable families every day. As Chair of the Stop Scams Caucus, stopping them is a priority. #StopScams
-
IG @ColderThanCold267 🥶🏦♌️ (@SaiMugga__) reportedThis highway is terrible. Used to do deliveries to the Amazon up there in my old box truck
-
Ian Miller 👣 (@ibmmiller) reportedWell, both Jackson and Amazon have proven broken reeds, so I don't know really what I want. But it doesn't feel like they will make better movies or shows at this point.