Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 28 |
| Naucalpan de Juárez, MEX | 1 |
| Realengo, RJ | 2 |
| Fort Worth, TX | 8 |
| Blue Ridge Summit, PA | 1 |
| Ashburn, VA | 18 |
| Greer, SC | 1 |
| London, England | 12 |
| New York City, NY | 44 |
| Township of Columbia, MI | 1 |
| Fort Wayne, IN | 1 |
| Campbellsville, KY | 1 |
| Ward of Valencia, Sangre Grande | 1 |
| Ad Dir‘īyah, Ar Riyāḑ | 1 |
| Litherland, England | 1 |
| Mexico City, CDMX | 10 |
| Quito, Pichincha | 2 |
| Toronto, ON | 18 |
| Munich, Bavaria | 1 |
| San Jose, CA | 12 |
| Newport, RI | 1 |
| Kinsley, KS | 1 |
| Farmington, MI | 1 |
| San Francisco, CA | 14 |
| Tyler, TX | 2 |
| Leesburg, GA | 2 |
| Milwaukee, WI | 2 |
| Charlotte, NC | 6 |
| Madrid, Madrid | 2 |
| Ramona, CA | 3 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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VIKASH KUSHWAHA (@VIKASHKUSHWAHA3) reported@AmazonHelp Not working
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Arjun Maurya (@rjunmaurya) reported@AmazonHelp @amazonIN I’ve already contacted support multiple times and was given the same response again and again. Now you’re redirecting me to another link instead of resolving the issue. This is exactly the problem- no ownership, only delays.
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Endless Capit🅰️l (@endless_frank) reported$ASTS Incredible that we have hired so many people and claim to be making 6 satellites per month, but haven’t shipped a satellite for over 4 months. I don’t want to hear that we’re on satellite 32 when Amazon is launching 32 in one launch. Where are satellites 8,9 and 10 that we’ve been working on since September? Granted I know that these are much smaller much less capable satellites, but I’m really frustrated with how poorly management is executing and how poorly it’s communicating. The stock is probably right to be down 50%. They need to start executing now.
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Whomitmayconcern (@RacesWorktop0l) reported@AmazonHelp @amazonIN @jagograhakjago I already connected all you do is issue refund.. concern here is not refund.. concern is the standard of poor quality check you do for some money.
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Lokesh (@JakalaLokesh) reported@AmazonHelp Orders 408-9166786-3885938 & 408-7784881-3052342 marked out for delivery but no attempt, no call, then cancelled. Reordered as advised, same issue again. Why cancel without delivery? Need escalation & proper delivery.
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Akhil P Walia (@akhilpw) reported@AmazonHelp What a joke of a service you have become. I ordered White Paint, and received Teak! Now I cannot raise an exchange request as your system says item is non-returnable. Sent photos of the container numerous times, but unable to reach any Human Support. Very frustrating it has become to resolve customer issues due to incapable and inefficient AI chatbots. Order number 405-0489517-7843506 @amazonIN @amazon
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Social helper 🐱 (@Vishwaj11791608) reported@AmazonHelp I want to talk with you to explain my issue
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Smitty (@txphi17) reported@ChrisCamillo I was thinking about your initial response to Amazon when the stock went down after earnings. It tells me you’re too overweight if that downward move made you respond that way. Now that it’s popping back up, maybe cash in some.
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RAJESH (@rrrajesh1507) reported@AmazonHelp Yesterday, I was on a call with your support team for approximately 30 minutes. During the call, I was informed that they were facing difficulty in transferring my call and was advised to contact again the next day. however, the provided link is not working
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faizan (@faizan_007_) reported@amazonIN Order number 404-7238191-6101904 I received this order on 19th april 2026…on same day notified amazon customer service about wrong product received and shared all images they told me to contact seller…from 22nd April till today the seller is not able to solve my issue
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JC (@JuzarJC) reported@AmazonHelp Just for the record..the issue isn't resolved and I can't waste time telling each of your customers service what is the issue..for a petty refund. I'll better switch to another provider. Thank you.
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Udaykumar UC (@UdaykumarUC) reported@AmazonHelp This is not just about cancellation. The issue is your delivery agent refused delivery without any reason. Earlier deliveries were done at the same address. Because of the agent’s behavior, my order got cancelled. Please investigate & take action instead sending generic replies.
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RAM LODHI (@RAMLODHI05) reported@AmazonHelp Link not working
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Mukesh Kumar (@Mkumaroo1) reported@AmazonHelp My problem is not resolved still
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Ayla Moonie 🌙☔️ WAIFU WEATHER (@BlueSpaceElf) reported@EllaxStella No idea if it works but there is a guy on YT who made a video saying that if you put a polarizing filter over the camera that is viewing you for tracking it will stop the glare, glare is the main issue. you can get one for like $12 on amazon.
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