Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Greenville, OH | 31 |
| London, England | 22 |
| Atlanta, GA | 18 |
| Birmingham, England | 18 |
| Toronto, ON | 15 |
| Miami, FL | 9 |
| Madrid, Comunidad de Madrid | 9 |
| Southampton, England | 9 |
| Edinburgh, Scotland | 8 |
| Bristol, England | 8 |
| Manchester, England | 8 |
| Cardiff, Wales | 7 |
| Charlotte, NC | 7 |
| Plymouth, England | 7 |
| Kingston upon Hull, England | 6 |
| Belfast, Northern Ireland | 6 |
| Tower Hamlets, England | 6 |
| Cali, Departamento del Valle del Cauca | 5 |
| Chicago, IL | 5 |
| Paris, Île-de-France | 5 |
| Bogotá, Distrito Capital de Bogotá | 5 |
| Washington, D.C., DC | 5 |
| Ilford, England | 5 |
| New York City, NY | 5 |
| Phoenix, AZ | 4 |
| Monterrey, NLE | 4 |
| Nottingham, England | 4 |
| Peterborough, England | 4 |
| Leeds, England | 4 |
| Wolverhampton, England | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Keiko
(@keikoinboston) reported
@AmazonHelp Hi Sharon, I got disconnected from the first call with Amazon while waiting on hold for a supervisor but when I called back the rep I spoke to took the time to resolve the issue for me. 1/
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McVolatile
(@McVolatile) reported
I absolutely know it wasn't "their" fault that my issue is happening, but their explanation of why my address is now 6 days to deliver instead of 2 was because of the fulfillment center had to receive my item first. @amazon @amazonhelp make it make sense. prior to pandemic I had
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mgrmarket7@gmail.com
(@mgrmarket7) reported
@amznsellerhelp I've been selling on the platform for 7 years and I've never received such terrible seller support. I have stock worth tens of thousands that is "stuck" in FC processing for over 14 days and no one at Amazon is taking my calls and requests seriously.
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C2IntelFeedsBot
(@drb_ra) reported
Cobalt Strike Server Found C2: HTTP @ 18[.]166[.]178[.]144:60000 C2 Server: 18[.]166[.]178[.]144,/www/handle/doc Country: Hong Kong (AS16509) ASN: AMAZON-02 #C2 #cobaltstrike
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Keiko
(@keikoinboston) reported
@AmazonHelp Hi Sharon, I got disconnected from the first call with Amazon while waiting on hold for a supervisor but when I called back the rep I spoke to took the time to resolve the issue for me. 1/
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Sriharsha Shesham
(@SriharshaShesha) reported
@amazon I have already contacted the customer service and received a "sorry for the inconvenience". Who is responsible for the trouble caused. I was promised by @amazon to receive the item today
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Akshay KABADI 🇮🇳🇩🇪
(@akshaykabadi5) reported
@AmazonHelp Hi @AmazonHelp , Many thanks for response, A date has also been mentioned in the letter( 2 days from now) and if I do not respond there would be huge fine as mentioned , I would like to escalate this issue to respond the Amazon Seller´s Lawyer intime.
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Sean Healy
(@TorquedBeef) reported
@FedEx 40 packages delivered from Amazon, UPS, and USPS...No problems at all. 4 packages delivered from you...3 were held up for a week in operational delays, 1 is missing, and 2 I had to send back cause your jackass employees destroyed the boxes and broke the contents!!
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Alan Christensen
(@alanchr5412) reported
My order came missing/damaged/defective parts, what do I do? You can Find A Lot of replacement parts and assembly hardware on Amazon, Lowe’s, Home Depot or Ace and can ask retailer to credit or cc fir amount of parts. Otherwise, if have problems with 50% or item,
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Centrist Lean
(@CentristLean) reported
@WholeMarsBlog I am not sure what that is supposed to say. Amazon has been dead in the water for a while. They moved totally away from a successful business model to a movie streamer gaming paradise. Overspent for a Grocery and are pretty much on the way down.
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Jake Browne
(@fakejakebrowne) reported
@NixilisBob You know what's really cool? There's a Canadian LGS that's going to buy a bunch so they can reduce shipping costs. Problems have solutions. Big businesses promise savings. Amazon rips off successful products all the time and rebrands them as their own. I'm not cool with that 1/2
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JET BLVCK
(@JETBLVCKDJ) reported
@AmazonHelp STILL NOBODY HELPING!!! 10 calls to customer service. 10!!! This is UNACCEPTABLE. Amazon tax exempt wizard should be an easy fix!! This is ridiculous!!
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Devon Schoby
(@SchobyDevon) reported
@MbtHawk @AmazonASGTG @thainguyeno Take a look at what’s happening to people. They’re suspending a lot of people with bogus reasoning and denying disbursement of funds. Not disbursing the funds is a much bigger issue and that’s my problem with Amazon. I know good people losing tens of thousands plying by the rules
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Jake Palta
(@Jakepalta) reported
@JATTSOPRANO316 Red fix things and then buy shares in amazon and apple etc...🤪 and have 10 mill as well...
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Nhu Nhu
(@NhuBaybeee) reported
@AmazonHelp No problem but the point of that is to show I never got the containers i ordered. That mailer was something
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