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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 4
La Coucourde, Auvergne-Rhône-Alpes 1
Berlin, Berlin 2
Paris, Île-de-France 14
Lügde, NRW 1
San Francisco, CA 1
Llucmajor, Balearic Islands 1
Barcelona, Catalonia 3
Ash Grove, MO 1
Madrid, Madrid 4
Castellterçol, Catalonia 1
Alicante, Valencia 2
Saint-Herblain, Pays de la Loire 1
Narón, Galicia 1
Vienna, Vienna 1
Tres Cantos, Madrid 1
Salisbury, MD 1
Amsterdam, nh 1
Moorpark, CA 1
Zaragoza, Aragon 1
Corminboeuf, FR 1
Armentières, Hauts-de-France 1
Sainte-Agathe-des-Monts, QC 1
Waldbröl, NRW 1
Victorville, CA 1
Louisville, KY 1
Bohain-en-Vermandois, Hauts-de-France 1
Owosso, MI 1
Washington, PA 1
Reynosa, TAM 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • SubbaraoBharath
    Bharath Subbarao (@SubbaraoBharath) reported

    @AmazonHelp The link is not working.what should I do?

  • empelraj
    Emmanuel Gospel Raj (@empelraj) reported

    @AmazonHelp Did you just copy-paste this msg from your yesterday's tweet? I hope it is really convenient to do it without actually resolving the issue. @amazon @amazonIN

  • chudjoshi
    ***** god king (@chudjoshi) reported

    @kawaiifujo I got one off Amazon but they all had iffy reviews but i think it was a buyers issue hopefully

  • JMayer121
    JM Jones - UNCANCEL RIVERDALE (@JMayer121) reported

    @MikeIsaac Yeah I still disagree. If you swapped any of these Amazon distribution centers/data centers with a paper clip factory, you'd get the same exact pushback from communities. From my experience in a town that fought an Amazon warehouse, everyone's issues were standard...

  • MVadivalan
    Purpledragon (@MVadivalan) reported

    @AmazonHelp @hiroshi_heroes It's been 2 days still my issue is not resolved yet via x, providing the worst customer helpline , just a drama around a week via call, email and dm , simply waste not taking action, your work is assigning a bot for dm reply and email reply, and your staffs work is just speaking.

  • fieldsofprofit
    FieldsOfProfit (@fieldsofprofit) reported

    Real estate vs Amazon business Real estate: $25,000 down payment 8%–10% annual return Year 1 net profit: ~$2,200 (assuming no repairs) Amazon online arbitrage: $10,000 starting capital 30% net ROI reinvested over 5 cycles Year 1 net profit: $27,129 (total capital: $37,129)

  • George_AMZN
    George Schwartz (@George_AMZN) reported

    Images on Amazon in the 7th slot might as well not exist They're probably the most useless thing on Amazon (actually.... the most useless award probably goes to vCPM, lol) A fine jewelry account we support had their sizing chart in the 7th slot... They were seeing a 30% return rate on wedding bands, triple the category average of 8-10% 2/3rds of those returns were sizing related Their sizing chart existed, but it just wasn't doing its job because the size chart was buried deep in the image stack instead of being the second thing a shopper sees But even if they did see the chart it's formatting was off, it was just a numeric chart that someone had to decipher That wouldn't help someone who's never measured a ring size in their life To fix the issue, we decided to move the chart to image 2, and pair it with a real-life example (an actual finger, showing an actual measuring) instead of a diagram alone #Amazon #ecommerce #digitalmarketing

  • LynnBraben
    LynnieB - #Your Party #Palestine #LFC🇵🇸 🇮🇷 (@LynnBraben) reported

    Just seen my email that an Amazon parcel was left on my step. It is 11pm, I'm in bed and I'm NOT going down in my stair lift to check if it's there at this time. I'm sick of telling them I'm disabled; they just don't care. Disgusting!

  • ragumania
    Raguvaran R (@ragumania) reported

    @AmazonHelp @amazon @amazonIN - the issue is not just one time but it's happening again and again. Requesting you to fix it or else you will loose customers from that area.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Brokeassmeemaw We're very sorry to hear of your delivery experience. We'd like to escalate this service issue to our team. Just to clarify, which Amazon marketplace (.com, .co.uk, .ie, etc.) is your account associated with? -Tyler

  • sushiljain269
    Dimagi Naxal Sushil Joharapurkar 🏹 🚜 (@sushiljain269) reported

    @AmazonHelp This is yet another standard templated reply from you. Issue is simple. You sent wrong item. Your system has a bug that stopped my discount hence I couldn’t reorder. Now, price is hiked. Refund me INR 4000. Simple. Why play dumb? Such a shame for such a so called big brand?

  • 2290minutes
    RedKop (@2290minutes) reported

    @kellyinvegas @BestBuy Maybe try to problem solve and overnight a cord on Amazon and universal remote. Sure it doesn’t hold them accountable but solves the ******* problem.

  • DaleAFerguson
    We Were Airmen✝️ (@DaleAFerguson) reported

    I hit the link but I cannot find the item on previous orders nor a place to connect with an @amazon problem solver.

  • AgutterKerry
    kerry agutter (@AgutterKerry) reported

    @petsukofficial refund me and your done these was replacements for same problem from last week I have no more patients for pets at home if you can afford to loose someone who’s animals Feed is topping over £300 something then you have lost me animed and Amazon from now on

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @NelsonR03141272 Hi there, we're sorry to hear about this issue you're experiencing while trying to connect with our chat support. Which Amazon marketplace is your account associated with (.com, .uk, .ca, etc.)? -Ava

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