Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 7 |
| Toronto, ON | 18 |
| Dallas, TX | 26 |
| Chicago, IL | 36 |
| Rājkot, GJ | 1 |
| Tijuana, BCN | 4 |
| Houston, TX | 15 |
| Edison, NJ | 5 |
| Lynchburg, VA | 3 |
| Los Angeles, CA | 30 |
| Greenville, NC | 2 |
| Strasbourg, ACAL | 1 |
| Runnemede, NJ | 1 |
| Denver, CO | 19 |
| Anaheim, CA | 1 |
| Ashburn, VA | 16 |
| Las Vegas, NV | 14 |
| Manchester, England | 3 |
| New York City, NY | 38 |
| Byram, MS | 1 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Atlanta, GA | 20 |
| Naucalpan de Juárez, MEX | 1 |
| Realengo, RJ | 2 |
| Fort Worth, TX | 8 |
| Blue Ridge Summit, PA | 1 |
| Greer, SC | 1 |
| London, England | 11 |
| Township of Columbia, MI | 1 |
| Fort Wayne, IN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Vladimir Elchinov (@elik_ru) reported@DHLGlobal @DHLPaket DHL Parcel is worse delivery service Spain. I don't choose it, Amazon sellers in Germany do. They never put my phone number on package, so driver can't call me if can't find address. There is no way to contact them to clarify status. 4 years ago it was difficult, but still I somehow called them. Now there is no way. Old phones not working. On main line they refuse to help. They created a whatsup with stupid bot that does not solve anything. Their office page on google maps is full of reviews like that, but nothing changes for years.
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grace (@ybqhpb97v2) reported@grok @grok, the seller is Amazon and the delivery company is DPD. I have a premium for next-day delivery which was not fulfilled. An alternative on Amazon is to contact DPD. The company posted that it attempted to deliver at 11:37 but I had already contacted them at 11:00 after I saw attempted to 11:37 The reason given was a time error but the item remains on hold according to Amazon. They are not offering an alternative to change the delivery address. The recipient is out of the country and they are aware of this. In this case, what should I do? Two days in row claiming attempted including Sunday at 1156 and I spoke to person but they never called me or texted and have our phones numbers mine and the receiver for left the house at 2as was still waiting for delivery’
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Cathy Roberson (@cmroberson06) reportedUPS and FedEx stock price down on the Amazon news.
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Azael (@theazaelov) reportedThis guy built an AI girl in his kitchen and set her up to sell cream on Amazon, and from 1 viral video he made $10,000. Most people who work with this tool use it for OnlyFans influencers. This guy found a different use. He signed up for Amazon Affiliate, picked a jar of cream with a good commission, and sat down to make a viral video in one evening. Before this, AI influencers were built specifically for OnlyFans and Patreon, for subscriptions, personal messages, and a long parasocial contract with the viewer. Now the same tools go into Amazon affiliate, where the funnel is shorter: 1 video on TikTok, 1 click on the description, 1 purchase a few hours later. And it got more interesting: ViewMax in just a minute generates the face of a girl in her "backyard" with natural lighting and a background, and then rewrites the viral script for a new product on its own. The algorithm knows which camera angle holds the viewer in the first 3 seconds. It knows how to rewrite someone else's viral script for a different product without losing the mood. And it knows how to export the video without a watermark, because a watermark kills sales, and the buyer in a TikTok feed no longer notices the difference. And even the face of the AI girl itself never repeats, every video runs under its own character, and the script is copied from already viral videos in the same niche. In 1 video like this an AI girl showed a jar of skin cream in a garden, and in just a month a full $10,000 in net commission went through the affiliate link, more than most real skincare micro-influencers earn in half a year of work. The buyer does not buy cream from AI. The buyer buys a clear scene with a clear girl and a clear box in the frame. Here is what happens when a tool built for 1 funnel switches into another, where the money is shorter, more transparent, and does not depend at all on whether there is a live person in the frame. This guy has no studio, no videographer, and no team of copywriters, there is only Amazon Affiliate, ViewMax, and copies of viral scripts from the same niche. Imagine that micro-funnels like this are no longer launching just 1, but in every niche with an affiliate program, skincare, gadgets, kitchen, home, fitness. And in a year most of the ad videos on TikTok will not be made by people. We just watched the influencer marketing industry shift from a contract with a real person to 1 prompt in ViewMax and 1 affiliate link. The buyer looks at the AI girl. The girl redirects them to Amazon. The commission goes to a person they will never see. And a real influencer in the same niche right now is filming a video about the same cream, in her own kitchen, with real light, with her real skin. And she will sell 10 times less.
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amit tiwari (@amittiw80362150) reported@AmazonHelp My contact no is 7893791160 i complained for this issue three times
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Dejan Hervol (@HervolDejan) reported@venaodiver @amazon True, freight market is very complex. Partially due to fragmented data. However, as stressful as this market is (and it is, from first hand experience), it also has tons of problems/potential improvements to be resolved.
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Luckiest Person Muthu (@LuckiestMuthu) reported@amazonIN @AmazonHelp Order #404-8250806-4131558 is marked as Delivered, but I have not received the package. Please look into this issue urgently and assist with a resolution. #amazonIN
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Things Noticed (@thingsnoticed) reported@oguzerkan $UPS down 3% on the news tells you the market believes it. What is not clear if $AMZN opens its logistics network to compete with $UPS, or just uses it to make every seller more dependent on Amazon before charging for it.
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Jeremiah (@TotalRecall9) reported@amazon Your logistics network is 👎. A lot of the boxes don't have paper..so the products rattle around during delivery. A lot gets damaged & missorted. You're terrible on DSP drivers..pay, benefits, workload, team scorecards taking individual bonuses, scapegoated for everything, et al.
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آصف شیخ Aasif Shaikh (@chocolovebirds) reported@amazonIN @amazon @AmazonHelp I would like to bring to your attention an issue regarding my recent order. Earlier, my order was marked as undelivered from your side without any proper delivery attempt or prior information. Subsequently, the item became unavailable, and
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santhosh nair (@nair_san) reported@AmazonHelp Want to also add that the regular guys who deliver are extremely efficient, polite and responsive. I have problem only with some delivery drivers who have goofed up badly. You may want to identify them and train them.
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Walter Komarek (@komarglobal) reported🤯 THE MEME COUP: GAMESTOP OFFERS $56 BILLION FOR EBAY - HOW IT'S BEING FINANCED! A company that hedge funds wrote off four years ago officially offered $56 billion yesterday for one of the world's largest online marketplaces. Ryan Cohen confirmed this exclusively in today's Wall Street Journal. GME is offering $125 per share for eBay. Cash and stock. A 20 percent premium over eBay's Friday closing price, with an implied valuation of $56 billion. For comparison, GameStop itself is valued at around $12 billion on the stock market. The minnow wants to swallow the giant, which is five times its size. What makes the WSJ story particularly interesting: GameStop has already bought 5 percent of eBay. Silent accumulation since February. And Ryan Cohen has a commitment letter from TD Bank in his pocket, $20 billion in debt financing. Plus $9 billion in cash on the balance sheet. Around $27 billion remains outstanding, which Cohen says will be raised through a new share issue and potential investor consortia. If eBay's board rejects the proposal, he will go directly to the shareholders. @ParikPatelCFA made the most absurd statement of the day: "GameStop will now own eBay just because a guy named Roaring Kitty posted about the stock on WallStreetBets in 2020." And he's right. Without the 2021 squeeze, there would have been no capital increase; without a capital increase, no war chest; and without a war chest, no eBay bid today. Most people have a superficial understanding of the story from back then. At the beginning of 2021, GameStop was a dying video game retailer. Steam and digital downloads had finished off the business. Hedge funds like Melvin Capital had shorted so massively that there were more shares shorted than were even in circulation. Then came r/WallStreetBets. Keith Gill, known online as Roaring Kitty, had been posting his position for years. In January 2021, his YouTube streams turned into a revolt. Hundreds of thousands of small investors bought simultaneously. The price jumped from $20 to $483 intraday. Melvin lost $4.5 billion in two weeks and later shut down. Robinhood simply stopped the buy button mid-squeeze. A scandal to this day. But hardly anyone talks about it anymore. GameStop itself was clever enough to monetize the hype, issuing new shares and raising billions. That's precisely the money being used today. The question remains: why eBay of all companies? At first glance, it makes no sense. The stock has traded sideways for 25 years; Amazon dismantled it. But @BurnTheFed summed up the move so well on Twitter: "They're going for trading cards. eBay owns TCGplayer, the largest secondary market for cards. And there are rumors that GameStop is also buying PSA, the card grading monopoly. If that goes through, they'll control the entire secondary market for trading cards." That's the real plan. Pokémon, Magic: The Gathering, trading cards, memorabilia. The hottest collectibles market in the world, vertically integrated. ... Cohen told the WSJ, verbatim, that he's considering transforming eBay into a company worth hundreds of billions of dollars. That's blatant self-interest. Cohen's pay package will pay him $35 billion in stock if he grows GameStop to a $100 billion market capitalization. Acquiring eBay isn't a random target. It's the only way to trigger this package. Michael Burry also weighed in today on his substack. He openly stated that he had expected more than eBay and had posted his own list of targets back in February. But he supports Cohen. When Burry publicly joins the deal with mixed feelings, the signal to the market is clear. The skeptics aren't silent.
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Aryan Bikaneri (@AryanBikaneri) reported@AmazonHelp Now I will download another browser for this ?, thanks for your help, I am tired of waiting for help from Amazon for a long time, now I am not looking for any hope, thanks, from now on you will not face any problem from my side.
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advik kankonkar (@advik1) reported@AmazonHelp @amazonIN @amazon Thanks for connecting. While my issue has been resolved, I want to highlight that it was extremely difficult to reach support. I had to select incorrect options just to trigger a callback. This feels like a design issue that restricts access to customer support, consider change.
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Harsh Vardhan (@Harsha_02_) reported@AmazonHelp @AmazonHub @amazon Hello, I am writing this email to formally raise a complaint regarding the extremely disappointing experience I’ve had with Amazon customer support over the past 10 days. I have been trying to initiate a return for my order, but despite multiple follow-ups, your support team has failed to process my request. I was informed that the product is “non-returnable” as per the description. However, at no point during my purchase did I clearly see such a condition. As a customer purchasing from a reputed platform like Amazon, it is unreasonable to expect users to search for hidden or unclear return restrictions. What is even more concerning is the behavior of your escalation support executive, Sonam. The interaction was highly unprofessional. Instead of addressing the issue responsibly, she showed no willingness to help and ultimately disconnected the call abruptly. This level of service is unacceptable and reflects very poorly on your customer support standards. I would like to ask: Is this the level of support customers should expect from Amazon? Is this how customer concerns are handled after payment is made? This is my hard-earned money, and I expect fair treatment and basic respect as a customer. The lack of accountability and poor handling of my issue is extremely frustrating. I request the following: Immediate review and approval of my return request Proper investigation into the conduct of the support executive A clear resolution to this issue at the earliest If this issue is not resolved promptly, I will be forced to escalate this further through appropriate consumer grievance channels. Looking forward to a quick and fair resolution. Regards, Harsha