Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

Less
More

amazon Hero Image

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 14
Los Angeles, CA 13
Chicago, IL 13
Dallas, TX 13
London, England 12
New York City, NY 11
Seattle, WA 9
Denver, CO 8
Phoenix, AZ 7
San Jose, CA 7
Manchester, England 6
San Francisco, CA 6
Indianapolis, IN 5
Charlotte, NC 5
Frankfurt am Main, Hessen 5
Jacksonville, FL 5
Ashburn, VA 5
Madrid, Comunidad de Madrid 5
Columbus, OH 5
Las Vegas, NV 5
Coatesville, PA 5
Sydney, NSW 4
Montréal, QC 4
Cincinnati, OH 4
Southampton, England 4
Poplar, England 3
Portland, OR 3
Washington, D.C., DC 3
City of London, England 3
New Braunfels, TX 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • idkboiis anna|♡ (@idkboiis) reported

    @AmazonHelp hi, I’m in the process of returning some items that didn’t suit me. My issue is that my refund can not be refunded to the bank card I used as that bank has shut down and I’m now with a new bank. Can I be refunded on a different account?

  • colourdiva Darth Beta (@colourdiva) reported

    @_katya_long I'm thinking Amazon needs to do a Netflix and remind these toddlers that they'll sometimes face disagreeable things in life and to either suck it up or quit. ******* first world problems ftw. 🙄

  • Andifine Andi Royer (@Andifine) reported

    @Taegel @ShawnWaugh It just gets frustrating because that is the suggestion everyone and their mom gives. And it does not help those of us with severe grinding issues. I’ve talked to my dentist a lot about it. He gets frustrated too because those amazon ones can do more harm than good.

  • swthrtexpr Guy Ho (@swthrtexpr) reported

    @AmazonHelp I have provide the pertinent details as per your request. I have done this once already but it did not solve the issue. I sure hope you will take ownership of this case and get me the full refund. Thanks Matt!

  • theerealphat tori ✌🏽💋 (@theerealphat) reported from Tallulah, Louisiana

    I think I have a problem 😭 I can't stay my *** off amazon.

  • drb_ra C2IntelFeedsBot (@drb_ra) reported

    Cobalt Strike Server Found C2: HTTPS @ 13[.]127[.]120[.]238:443 C2 Server: 13[.]127[.]120[.]238,/jquery-3[.]3[.]1[.]min[.]js Country: India ASN: AMAZON-02 #C2 #cobaltstrike

  • Shirker40 RollOnFriday (@Shirker40) reported

    @Jeffvarek @amazon Con artists. I've had this issue many times!!

  • jo_simcock jo simcock (@jo_simcock) reported

    @AmazonHelp That takes me to to do i have an issue with stuff I've bought? Do you have a link I can forward to the bill payer so he can fill it in

  • RootedLoveBlueR K. Hope (@RootedLoveBlueR) reported from Charlottesville, Virginia

    I swear to God if Amazon prime takes down Mr.Nobody 👀

  • mmeJen Ava Petrucci (@mmeJen) reported

    @GadSaad I miss this. Might need to break down and buy the overpriced gluten-free phyllo dough on Amazon to make my own.

  • EarsOfSteelPod Ears of Steel (@EarsOfSteelPod) reported

    @glee_writes @CassThomps13 I've never had that issue with Amazon. The only time returns screwed me were when a brick and mortar retailer (who's initials are also b-a-m) arbitrarily returned some 300 books, which came out of my end. Fortunately my publisher always held back some royalties, just in case.

  • theRealMKNY realMKNY (@theRealMKNY) reported

    @kittypurrzog a couple years back some Karen on Twitter didn't like what I said and contacted Amazon to remove my book ... only problem ... just a similar name.

  • KAnthon40366961 K Anthony (@KAnthon40366961) reported

    @steinpa @amazon $15 to start, cost.$20Xmembers pays for that. But has anyone been held hostage by Alexa? If you have Alexa and a problem with Amazon have fun on your 12 hour journey to get help. No supervisor on the phone to help. How’s that Buick commercial treating you!

  • DennysLisa WiseAssGranny (@DennysLisa) reported

    @AmazonHelp I’m returning my halo. The small plastic piece that holds the band broke. I don’t want to fool with it. According to reviews this is a common problem.

  • rccarlsonjr Ⓥ Richard C (@rccarlsonjr) reported

    @amazon flex customer told me today when her access code didn’t work “ its not her problem if her door code doest work” she told me to “figure it out “lol

Map Check Current Status