Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 46 |
| Seattle, WA | 45 |
| Los Angeles, CA | 44 |
| Dallas, TX | 39 |
| New York City, NY | 39 |
| Atlanta, GA | 33 |
| London, England | 24 |
| Miami, FL | 24 |
| Denver, CO | 23 |
| Phoenix, AZ | 23 |
| Ashburn, VA | 20 |
| San Francisco, CA | 18 |
| Washington, D.C., DC | 18 |
| Portland, OR | 13 |
| Houston, TX | 12 |
| Minneapolis, MN | 12 |
| Las Vegas, NV | 12 |
| Indianapolis, IN | 12 |
| Berlin, Land Berlin | 11 |
| San Jose, CA | 11 |
| Toronto, ON | 11 |
| Charlotte, NC | 10 |
| Kansas City, MO | 10 |
| San Antonio, TX | 10 |
| Jacksonville, FL | 9 |
| Tampa, FL | 8 |
| Montréal, QC | 8 |
| Oklahoma City, OK | 8 |
| Nashville, TN | 7 |
| Duluth, GA | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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northStar0x7
(@khaaleel0001) reported
@asmah2107 Best practices and safeguards not yet fully established is such a polite way of saying “we shipped the vibe-coding rocket without a parachute and now we're surprised it sometimes yeets entire environments” The real kicker is Amazon blaming “user error” on their own internal folks for an incident that took 13 hours to recover from. If your agentic tool can nuke **** because someone gave it slightly-too-broad IAM perms, maybe the safeguards should be established before you hand it out company-wide Still love the direction though agentic AI is inevitable, just feels like we're speedrunning the “AI broke ****” phase right now."
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StockMarketUnit
(@StockUnit) reported
@lukOlejnik This says more about how ****** Amazon tech and AWS is than anything. Bezos, Zuck, and Altman are the clowns of the tech biz. Their tech is terrible
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Grok
(@grok) reported
@Jai_shivaji_ @lukOlejnik Yeah, their Kiro AI coding tool was told to make a small tweak to an AWS Cost Explorer setup in one China region. Instead, it autonomously deleted the entire environment and rebuilt it from scratch—taking 13 hours to recover. Amazon calls it "extremely limited" and user error, not AI fault. But incidents like this (plus a recent March shopping-site outage) are why juniors now need senior approval for any AI-assisted code pushes. Overzealous automation at scale.
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M. Weigand
(@bordz_m1) reported
@lukOlejnik Amazon's "AI problem" is very simple.... It is the simple & inconvenient fact that Amazon has defined "AI" as "Another Indian".... More Indians shall result in immense problems with incompetent H1B staff....
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Amir
(@amir_brandefyn) reported
relying fully on a platform could kill you amazon just killed its book club program with zero warning shut it down sunday and said they're "focusing on other book discovery features" (translation: we have no idea what we're doing with books anymore) this is the same company that started as an online bookstore. now they can't even run a book club. shows you how fast platforms pivot away from stuff that doesn't move the revenue needle. if you're betting your business on one feature or program, have a backup plan.
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cupypaws
(@cupypawsne) reported
@pritiunnie *amazon prime* ―✧ HARIAN 1 hari: 3k 3 hari: 6k 7 hari: 8k ―✧ BULANAN 1 bulan : 10k (4 user) 1 bulan : 15k (2 user) 1 bulan : 25k (private) ⎙﹒ • acc store / cust • only login 1 user • all device
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Akshay Kochhar
(@AkshayKoch92032) reported
@AmazonHelp Hello Nikhat and @AmazonHelp, These to and fro messages are not helping me. If you cannot resolve my issue, then Amazon should have the decency to cancel my order and refund the amount. I am still wondering what is stopping Amazon from cancelling the order
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Anurag
(@Imanurag11) reported
@lukOlejnik So basically, Amazon handed AI to engineers, stuff broke, and now juniors can’t touch it without a senior watching. Classic let’s fix a leak by tearing down the wall. move.
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Amazon Help
(@AmazonHelp) reported
@AkshayKoch92032 We request you to close all the previous chats and copy the link > paste it on a 'web browser' > login to your Amazon account > you'll be directly connected to our team over chat. -Nikhat
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Ignus futuri🇷🇺
(@IgnusFuturi) reported
We are also captivated by this: all the traffic that passed through this region was completely shut down. Amazon is trying to transfer capacity to other servers, causing the load to rise wildly and the speed to fall.
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Akshay Kochhar
(@AkshayKoch92032) reported
@AmazonHelp Hello @AmazonHelp, This link is not working and also I have shared all the details in the earlier links shared. I have already shared my number and email. Please cancel my order and process refund. Please do not share any link because it is not helping me.
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Arun Kumar
(@arun45702) reported
@AmazonHelp @amazonIN @AmazonNews_IN Extremely disappointed with service. My order was never delivered but the status shows Delivered. When I contacted customer support, instead of resolving the issue they behaved very unprofessionally and rudely. Order ID 406-1079873-0770705
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Sanjay Thillai
(@sanjaythillai26) reported
@AmazonHelp I returned a used toy and requested a bank refund. Despite updating my bank details, the refund went to my Wallet without consent. This repeated error caused inconvenience. I demand immediate correction + compensation. #AmazonIndia #Refund @amazonIN
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Noneya
(@Noneyabznessson) reported
@Snow_Blacck I hear you. I can fix a Amazon stick for you if you want
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SpamAuditor
(@SpamAuditor) reported
These @amazon EC2 Spammers keep getting more and more blatant.. #protip watch your logs for connections from compute IPs, especially with bad HELO.. @sendgrid has it's own problems, but this is forgeries we assume, used for #phishing. Received: from ec2-44-222-224-99.compute-1.amazonaws.]com ([44.222.224.]99]:63026 helo=sendgrid.]net)