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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chihuahua, CHH 1
Benito Juarez, CDMX 1
Piscataway, NJ 1
Rices Landing, PA 1
Salt Lake City, UT 1
Lake Butler, FL 1
Annecy, Auvergne-Rhône-Alpes 2
Frankfurt am Main, Hesse 1
Bridgeport, CT 1
Seattle, WA 4
Rochester, NH 1
Saint-Apollinaire, QC 1
Noisy-le-Sec, Île-de-France 1
Cuauhtémoc, CDMX 1
Iztapalapa, CDMX 2
Ciudad Jardín, MEX 2
Melrose Park, IL 1
Paris, Île-de-France 17
Romeoville, IL 1
Kefar Yona, Central District 1
Monterrey, NLE 1
Monroe, NC 1
San Jose, CA 2
Santa Cruz, CA 1
Volta Redonda, RJ 1
Libreville, Estuaire 1
Warner Robins, GA 1
Flers, Normandy 1
Owego, NY 1
Mississauga, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • realMickCass
    Michael Cass (@realMickCass) reported

    @AmazonHelp @liam43102 Your Amazon delivery drivers are terrible, leaving parcels on doorsteps, without knocking and waiting first, you do know it’s undelivered just leaving it on a doorstep for it to be easily stolen, you have a poor reputation for this, don’t trust you and cancelled my prime account, you’re a disgusting company that doesn’t care about delivering.

  • aoproduction10
    蒼プロダクション|Ao Productions (@aoproduction10) reported

    @NightSkyToday AI perspective: The fungus Pestalotiopsis microspora was discovered by a Yale University research team in samples collected from the Ecuadorian Amazon rainforest in 2011. It is particularly effective at breaking down polyurethane, but it cannot degrade every type of plastic.

  • OffRadarPicks
    OffRadarPicks (@OffRadarPicks) reported

    Hyperscalers are telling two very different AI stories Last week, Alphabet showed that AI investment is pressuring free cash flow. Today, Meta doubled down on spending, while Microsoft proved that AI can already be monetized at scale. 🟦 Meta: investing today, sacrificing profitability Meta delivered another strong revenue beat, but almost every incremental dollar is being reinvested into AI. • Revenue: $60.8B (+28% YoY), ahead of expectations. • R&D surged 67% to $21.7B, while total costs jumped 55% YoY. • Operating income fell 8%, with operating margin compressing from 43% to 31%. • Net income declined 14%, EPS missed ($6.23 vs. $7.22 expected). • CapEx reached $31B in one quarter, with full-year guidance raised to $130–145B. The message is simple: Meta’s advertising business is printing cash, but management is choosing to spend it all on AI infrastructure. Near-term profitability is taking a back seat to long-term AI leadership. 🟩 Microsoft: AI monetization is already happening Microsoft delivered exactly what investors wanted to see: AI investment translating into financial results. • Revenue: $90.0B vs. $87.6B expected. • EPS: $4.74 vs. $4.22 expected. • Azure growth accelerated to 43%, beating expectations. • Operating income reached $40.6B, above estimates. • Commercial RPO climbed to $678B (+84% YoY). • Azure surpassed $100B in annual revenue for the first time. Unlike Meta, Microsoft is showing that massive AI investments are already driving cloud demand, enterprise adoption and operating leverage. The key takeaway The AI CapEx cycle is not slowing down. Meta is maximizing infrastructure buildout even if margins suffer. Microsoft is proving that those investments can already generate meaningful returns. Different paths, same destination: neither company is pulling back on AI spending. If anything, these results reinforce that the race to build AI infrastructure is accelerating—not ending. The next major checkpoint is Amazon, which will show whether this pattern extends across all hyperscalers.

  • 12thcenturymonk
    Christian Holst (@12thcenturymonk) reported

    @liam43102 @amazon I sell a few records about 25 a year. Evri took my parcel then destroyed it. I filled in the forms which i was asked to. No response. I raised an issue with this order with resolver. Evri sent me a broken link all this for £11.60 worst service

  • imnotharsh
    ImNotHarsh | 📈💸 (@imnotharsh) reported

    You know why I am not really all that concerned with this $INTC Intel drawdown, albeit how ridiculous it is? Because nothing has changed. Intel is down -42.6% since its recent highs, and 37% in 1 month. Let us not lose sight of the fact that the most powerful and most valuable people and institutions on the planet have Intel's back. They continue to grow, continue to beat expectations, continue to execute, and continue to / will be backed by: 1. Nvidia $NVDA - Intel is Nvidia's #1 holding. 2. The US Government $DJT - Intel is the Gov's #1 holding. 3. Softbank $SFTBY - Intel is Softbank's #1 holding. 4. Apple $AAPL - a (likely) External Foundry Customer. 5. Google $GOOGL - a (likely) External Foundry Customer. 6. Terafab $TSLA $SPCX - an External Foundry Customer 7. Synopsys $SNPS - an External Foundry Customer 8. Cadence $CDNS - an External Foundry Customer The following dream roadmap will be a packaging reality as well: Microsoft $MSFT for MAIA, Meta $META for MTIA, Amazon $AMZN for Trainium. Oh and did I tell you they are the only IDM that works with the whole Mag7? And the 3 major clouds? And also has partnerships with: $DELL, AWS, Google Cloud, Microsoft Azure, $BABA Alibaba, $HPE Hewlett Packard Enterprise, $NOK Nokia, $FTNT Fortinet, $CSCO Cisco, $T AT&T, $ORCL Oracle, $NTNX Nutanix, and many many many more... Long. Live. Intel.

  • JeanCoz
    Jeanna (@JeanCoz) reported

    @thePKtweeter @amazon @Kohls I never have problems with it, love this option for Amazon returns

  • mayank8016
    MAYANK PANDIT (@mayank8016) reported

    Hey @amznsellerhelp @AmazonHelp, Now I'm completely locked out with a "Not Authorised" error ( authorization/failed-global)! First stuck on verification, now my account access is totally broken. Worst onboarding experience ever—please resolve this technical error immediately!

  • tuxnoel
    noel velayudhan 🐈 (@tuxnoel) reported

    @TinyDhillon @BlueDart_ @BlueDartCares For past one month, serious payment rate negotiation disputes occured in both Amazon and Flipkart with their large parcel delivery partners. That's why these large parcels, which couldn't be send on bike, were not getting delivered from nearest hub to houses, here in Ernakulam. Parcels were getting piled up till roof in hubs. Monsoon roads and traffic jams added to this problem. The employee working conditions and pay of these e-commerce sites is poor. Same may be applicable for these courier companies.

  • thejuliehigham
    Julie Higham (@thejuliehigham) reported

    @FilmsFumbled @liam43102 @amazon I get great service from Evri. It’s the Amazon drivers I have a problem with.

  • smarven07
    Steven Marven (@smarven07) reported

    @liam43102 @amazon 2nd that they are terrible 😔

  • patilvishi
    Vishwanath Patil (@patilvishi) reported

    System Desing- EDA and Messaging -Day 45 – Event-Driven Architecture (EDA) What if services never called each other directly? Instead, they simply published events, and any interested service reacted independently. That's the idea behind Event-Driven Architecture (EDA). ------ What is Event-Driven Architecture? In EDA, services communicate by publishing events instead of making direct synchronous calls. Order Service │ ▼ Order Created Event │ ▼ Event Broker ┌─────┬─────┬─────┐ ▼ ▼ ▼ ▼ Email Inventory Billing Analytics The publisher doesn't need to know who consumes the event. ----- What is an Event? An event represents something that already happened. Examples: - Order Created - Payment Completed - User Registered - Item Shipped - Password Changed - Events describe facts. They don't tell another service what to do. --- Traditional Architecture Order Service │ ├──► Email Service ├──► Inventory Service ├──► Billing Service └──► Analytics Service Problems: ❌Tight coupling ❌Higher latency ❌Hard to scale ❌One failure affects others ---- Event-Driven Architecture Order Service │ ▼ Order Created Event │ ▼ Kafka / RabbitMQ │ ├──► Email ├──► Inventory ├──► Billing ├──► Analytics └──► Fraud Detection Each service works independently. --- Real-World Example Customer places an order. Order Service publishes: Order Created Without changing the Order Service, new consumers can subscribe later: - Loyalty Points - Recommendation Engine - CRM - Data Warehouse - Marketing No code changes in the publisher. --- Benefits - Loose Coupling - Independent Scaling - Better Fault Isolation - Easier to Add New Features - Faster Development - Higher Availability --- Challenges ⚠ Event Ordering ⚠ Duplicate Events ⚠ Eventual Consistency ⚠ Debugging Across Services ⚠ Monitoring Distributed Flows These challenges require good architecture and observability. --- Event Flow Customer ↓ Order API ↓ Order Service ↓ Publish Event ↓ Kafka Topic ↓ Email Inventory Analytics Fraud Detection ↓ Each service updates its own database Every service owns its own data and reacts independently. ---- Production Example Amazon Checkout: Customer places an order. The checkout service publishes an event. Other services automatically react: - Inventory reserves stock - Email sends confirmation - Warehouse prepares shipment - Recommendation engine updates suggestions - Analytics records the sale The checkout service never waits for these tasks to finish. --- Common Mistake Using events for operations that require an immediate response. For example: ❌ Login ❌ OTP Verification ❌ Payment Authorization These are request-response workflows and should remain synchronous. EDA works best for background processing and business events. --- Key Takeaway In Event-Driven Architecture: - Services publish events. - Consumers subscribe to events. - Services remain loosely coupled. New features can be added without modifying existing services. Thats why EDA is a core building block of modern systems like Amazon, Netflix, Uber, and LinkedIn. --- Tomorrow->Producer, Consumer, Broker & Topic Explained We will break down the four fundamental building blocks that power every event-driven system.

  • CajuaRobinson
    Cajua (@CajuaRobinson) reported

    I've never been more bullish on Brand Direct Partnerships and mastering the skill of Amazon in general. Recently @9operators podcast talked about how hard it is to hire for the role "head of Amazon." Every brand knows a dialed Amazon strategy is important but they also are aware of how complex, difficult, and frustrating dealing with Amazon is. Smaller brands can't afford an agency and they can't afford to hire someone to manage it full time. More and more brands are blowing up on tiktok with 0 internal bandwidth to manage Amazon but a desire to perform well on the platform. Brands that have left their Amazon presence to random resellers are finally understanding how much that hurts their brand presence and they want control but don't know how. And that's where we come in and solve their problems. We pay the brand for their product and handle everything. It's a true win win. It's so satisfying to actually provide a service that solves real pain points and drives profits. And for me it's a whole lot more fun to build strong B2B partnerships that last for years vs flipping random stuff.

  • Ross_ptm
    Ross (@Ross_ptm) reported

    One late night about 6 weeks ago I randomly felt the urge to sit down and write out solutions to every problem I see with delivery performance for my Amazon drivers. Today I pitched those AI + automation ideas for DSP operations to Amazon. They were genuinely grateful for the level of feedback. Said it was unprecedented. Why would anyone do this for free? I don’t know either. Maybe just for the love of the game. They’re already sharing the concepts with every department they apply to. Pretty cool. All I know is this: if you produce, money follows. Move in the right direction every day. Just keep punching.

  • MarkDen37422286
    Mark Denton (@MarkDen37422286) reported

    @liam43102 @amazon Yep, had issues this week. Received message that the driver had been unable to deliver due to no reply as I was in my flat waiting for them. Strangely able to deliver the next day, I think they claim no reply when workload too much.

  • muffiemouse
    HRH Princess Myfanwy (@muffiemouse) reported

    @Baking_Biscuits I had an imported Amazon driver just walk into my house. I was alone and it shook me up. I now have a chained driveway and Amazon isn’t allowed down my driveway.

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