Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 15
Dallas, TX 14
Chicago, IL 12
Seattle, WA 12
Los Angeles, CA 10
Columbus, OH 8
New York City, NY 7
San Francisco, CA 6
Denver, CO 6
London, England 6
San Jose, CA 6
Manchester, England 6
Jacksonville, FL 5
Las Vegas, NV 5
Ashburn, VA 5
Coatesville, PA 5
Brisbane, QLD 4
Sydney, NSW 4
Indianapolis, IN 4
Phoenix, AZ 4
Frankfurt am Main, Hessen 4
Madrid, Comunidad de Madrid 4
Southampton, England 4
Tampa, FL 4
San Antonio, TX 4
Austin, TX 3
Charlotte, NC 3
Miami, FL 3
Houston, TX 3
Madison, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • UD880 James (he/him) (@UD880) reported

    Separate entirely from the other issues, of course. People should support the Amazon workers in their efforts to unionize! But really caught the transportation angle in that and it shocked me to think of how big that parking lot must be.

  • bmaas18 Brandon Maas (@bmaas18) reported

    @LSajdowitz I mean technically they aren’t a textbook monopoly, since they aren’t the only seller. But 80% is ridiculous and in the range that should be broken up. Saying that other websites can compete with Amazon is like saying Great Scott can compete with Walmart

  • QualiaRedux Qualia Redux (@QualiaRedux) reported

    Free market capitalism tends towards monopoly. And as important as books are, they're basically free. The industry that produces them is smaller than Amazon— just one company that uses books as loss leaders. This is a very slow car crash.

  • YBarsukov Yaroslav Barsukov (@YBarsukov) reported

    @julieacrisp @nilsreviewsit @JohnGwynne_ AFAIK it's Amazon's (new) policy, I had the same problem with Tower of Mud and Straw: no reviews until the book is released. One can always ask the reviewers on the mailing list to kindly cross-post their Goodreads reviews to Amazon, though.

  • c_cburn Cburn (@c_cburn) reported

    @AmazonHelp Got it. Terrible service. Support links should be easy to find when I am having issues not hidden.

  • WendyOConnell1 Wendy O (@WendyOConnell1) reported

    @AmazonHelp What is Amazon doing to help shut down fraudulent credit card orders from being placed on your site? My Amazon Prime Visa card was used over the weekend to make purchases -- none of them through my Amazon account nor shipped to my address. No red flags?

  • Mamaofthreebear Wear A Mask (@Mamaofthreebear) reported

    @PauseLaugh @amazonnews (1) sorry, I'll try to get a real pic of the Const'n for photo. (2) I have a broken foot, had surgery last week, still covid-isolating. I think I said there were other options, and I'd move in that direction. (3) my irritation at Amazon has increasd, to be sure.

  • WendyOConnell1 Wendy O (@WendyOConnell1) reported

    @amazonhelp Fraudulent charges on my Amazon Prime Visa - If my other cards disallow fraud charges based on location (i.e., I'm not in the Phillipines-charge denied) why can't Amazon shut down attempted charges made from an Amazon account that is not mine?

  • SaifSha30168688 Saif Shaikh (@SaifSha30168688) reported

    Disappointed using firestick of Amazon within a year it is not working properly have complained to customer care too but in vain @PrimeVideoIN

  • skahn2330 skahn (@skahn2330) reported

    @AmazonHelp hi there what’s the method of contact for your complaints team. I spent just under an hour last week on the phone with your agent who could not rectify my issue in the end I had to return the product. She promised on three occasions my money would go back onto my card

  • JimHawley5 Jim Hawley (@JimHawley5) reported

    @RexChapman "Hey, I think that blender I ordered from Amazon is in the fourth row, third container down from the right. If somebody could just grab it and mail it me that would be great. Making salsa later."

  • greglinden Greg Linden (@greglinden) reported

    It wouldn't have been hard to admit error (peeing on bottles isn't good, we agree!) and work to improve, which is what the norm was at Amazon way back when I was there. Things have changed, it seems.

  • edzitron Ed Zitron (@edzitron) reported

    @GenePark When they have server problems they should switch to Amazon Weeb Services

  • 4evs_Morgan Morgan Diane Prefontaine (@4evs_Morgan) reported

    My amazon prime live is glitching and i cant figure out how to fix it 😩

  • DOMMUNlSM Dominic (@DOMMUNlSM) reported

    All of my chargers only work with the logo facing down so i think they're just all embarrassed about being Amazon Basics

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