Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 48
Chicago, IL 48
Seattle, WA 46
New York City, NY 45
Dallas, TX 38
Atlanta, GA 33
London, England 26
Miami, FL 25
Denver, CO 24
Phoenix, AZ 23
Ashburn, VA 23
Paris, Île-de-France 22
San Francisco, CA 18
Washington, D.C., DC 17
Houston, TX 13
Portland, OR 13
Berlin, Land Berlin 12
Minneapolis, MN 12
San Jose, CA 11
Las Vegas, NV 11
Toronto, ON 11
Indianapolis, IN 11
Charlotte, NC 10
Kansas City, MO 10
Jacksonville, FL 9
Duluth, GA 8
St. Louis, MO 8
Pittsburgh, PA 8
Tampa, FL 8
Montréal, QC 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • nikesh64 Nikesh Onkar (@nikesh64) reported

    @AmazonHelp I tried and it is of no help. Instead of redirecting me to various links, please provide me proper resolution to my problem.

  • perezAjordan perezjoardan (@perezAjordan) reported

    @Official_BRAND @amazon Contact @antiticol now to fix your account immediately

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 3.27 ms (0.16 ms jitter) Download: 2619.13 Mbps (data used: 2.6 GB ) Upload: 3163.96 Mbps (data used: 5.7 GB ) Packet Loss: 0.0% Date: 2022-05-08 19:15:48 (JST)

  • deviramawr Devi Ram Meena (@deviramawr) reported

    @AmazonHelp :Tuesday, 5 April, 2022 / 402-4733407-9319515 Items:Cuzor 12V Mini ups for WiFi Router Issue: My Orders and Bookings -Items Not Working - Returns and refunds - Return pick up 10 Time Call To call center but not Pick up and Refund

  • Rajan_Sondagar Rajan Sondagar (@Rajan_Sondagar) reported

    @AmazonHelp Sir I have face so many problem from Amazon. Also your team not resolve problem till now. For reputed company like you doing this type of mistake. Trust of your customer gone time by time. So please do needful so that customer trust made as it is.

  • ageez25 Andrew Greenwood (@ageez25) reported

    @PeterDClack A fact I like, "if the Amazon rain forest dissappeared today, Earth would still have >80% of its oxygen supply!" In a world with an over abundance of Oxygen, CO2 is never a problem!

  • manu_shkhr Manu Shekhar (@manu_shkhr) reported

    @AmazonHelp Still you didn't get what's the issue. Sounds great.

  • EktaPahujani ekta pahujani (@EktaPahujani) reported

    Also cc of amazon they are simply not at all helpful. They are unable to fix this from 1 months after so many call

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 1.74 ms (0.54 ms jitter) Download: 2798.84 Mbps (data used: 5.0 GB ) Upload: 2659.82 Mbps (data used: 3.2 GB ) Packet Loss: 0.0% Date: 2022-05-08 20:01:06 (JST)

  • ekambarraju Ekambar Raju G (@ekambarraju) reported

    Another tv(amazon) has Board issue. He told me that within a week your problem get resolved. But officially i didn't get any message or email. I started complaining to @Flipkart and @amazon. But @Flipkart took action very quickly.

  • mrbirendra Adarsh Birendra (@mrbirendra) reported

    @AmazonHelp There also I am not getting any help...that's why I am highlighting on social media platform. No one has even bothered to touch base with me regarding issue being faced ...really very sad situation...

  • bloodshot747yt bloodshot747yt (@bloodshot747yt) reported

    @AmazonHelp Not got the mail I get promotion mail daily but not this What should i think than? Is it that big deal for this mail to come ? Why i havent received it now u only look after my issue and raise it plzZ now i am not going to talk to customer care as it is not looking any usefull

  • metiyachique Metiya YouTube @Metiya Chique (@metiyachique) reported

    I’ve got like 3 Amazon prime payments coming out each month and Spotify, Netflix and AUDIBLE?!! Lord let me fix this mess straight away 😭😩😩

  • JudgeMental1st Byr Genar-Hofoen (@JudgeMental1st) reported

    @AmazonHelp I've followed your link, it's no help here. I did see the seller 'KidsEmpire' has a string of recent customer reviews/complaints logged. And I'll still be out of pocket with no product delivered, forced to pay for an Amazon seller's error.

  • Abhinav05100 Abhinav Singh (@Abhinav05100) reported

    @AmazonHelp @amazon @JeffBezos Biggest fraud company rude coustomer service and never on the words and always ignore the coustomer problem and disconnect the call.

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