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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ciudad Jardín, MEX 1
Kansas City, MO 11
New York City, NY 47
Buffalo, NY 7
City of Saint Louis, MO 1
Moffett, OK 1
Barmstedt, Schleswig-Holstein 1
Worthing, England 2
Washington, D.C., DC 18
Orlando, FL 8
Asheville, NC 1
Peterborough, England 2
Chicago, IL 47
San Francisco, CA 16
Milwaukee, WI 1
Seattle, WA 49
Dallas, TX 33
Marysville, WA 1
Tampa, FL 7
Tulalip, WA 1
Crown Point, IN 2
Colorado Springs, CO 2
Albemarle, NC 2
Oxford, PA 1
Phoenixville, PA 3
Regina, SK 1
Southampton, England 2
Fort Worth, TX 6
Melun, Île-de-France 2
Cincinnati, OH 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • andybrowns1
    andy browns (@andybrowns1) reported

    @toffeedoug It will mate thats the problem with amazon prime

  • rajawat7121
    GSK..P (@rajawat7121) reported

    @AmazonHelp @AmitAgarwal @amazonIN Why have take pain if you team not working properly. Most important thing is everyone knows who has done mistake but even after this no one ready for take again.

  • mikeyplondon
    Mikey P (@mikeyplondon) reported

    @IAmJShort Trouble is, we can't eat boring and safe food all the time. It's so dull. Aloe vera juice is a good counter measure. I got a bottle on amazon and keep it in the fridge. Have a little sip, then EAT THAT KEBAB!

  • JazzGaming101
    ᒍᗩᘔᘔ (✿◠‿◠) (@JazzGaming101) reported

    @Andariya_ @Lord_Richafa Yep and that’s the issue! Like I said to someone else earlier on this thread people still buy from Apple, Amazon all that **** and don’t have an issue so they pick and choose what is wrong and what they can stand for. I don’t like that.

  • goslow53
    Scott Huff (@goslow53) reported

    @RepKenBuck You know what’s more frustrating is that you’re on the anti-trust subcommittee and are sitting back and watching oil companies fix prices which I thought was illegal and yet all you do is whine about Google and Amazon! Counting Down 👎

  • PleaseFeedtheDJ
    Chaos Coordinator (@PleaseFeedtheDJ) reported

    @AmazonHelp Your techs told me 5 minutes, your box was down over an hour today. I had an order from you AND from another site in the box. It's inconvenient, and frankly, lacks common sense. Maybe do deliberate outages in the middle of the night?

  • Bannedforself
    Hobbes the Cat (@Bannedforself) reported

    @JaneZha59357438 The problem started with Amazon storage limits. Before that we used Flexport and that was fine. I even think the UK team is good. I am not sure who is at fault for this shipment. This isn't that hard, and they are "professional"

  • honestduane
    (((Duane))) - 🧙‍♂️🖖🦁 (@honestduane) reported

    But as I said, I honestly don’t believe that my feedback will be used by Amazon, but if it’s useful to you to help you stay away from the platform then maybe I’ve done some good in the world today, because the platform is broken by design and it’s actively malicious to customers.

  • anilntech
    Anil N (@anilntech) reported

    @AmazonHelp They said. We can escalate the subject. You must wait 48hrs for solution...No one has ever raised such a concern. So let our technical team know the subject. That is why I have raised this issue here.

  • bberrybeth365
    Eilís Breathnach ☘️☘️☘️ (@bberrybeth365) reported

    @AmazonHelp Look I know your drivers are on minimum wage and stressed but I still would like not to be shouted at on the doorstep because they had trouble finding me ! Pay them more . Stress them less . #BetterCustomerServicePlease

  • Jonnyhr17
    Jonny (@Jonnyhr17) reported

    Amazon prime stream for the #EVENEW game not working at all. Absolutely shite.

  • bahuguna110597
    Vinod bahuguna (@bahuguna110597) reported

    @AmazonHelp Nothing is of our time, what we are telling you 10 days or we have received the only reply that we must have written all of you, it will not happen, just order again and then you tell the same issue

  • jonathan_kramer
    Jon BLM, PLM, ANTI-KA/FA (@jonathan_kramer) reported

    @be_loved_freak @Andrea63593963 @SenSanders That I strongly disagree with. I think there is zero doubt Bernie was blaming the current issues with recognizing unions on Bezos, and ignoring that Bezos is no longer in control of the actions of Amazon. Bern didn't even mention Jassy.

  • AQueerPanda
    Blank 💙💛 (@AQueerPanda) reported

    @Variety It's gonna come down to Amazon and Disney fighting it out for total monopoly on entertainment media at this rate

  • aallan
    Alasdair Allan (@aallan) reported

    @AmazonHelp That more or less says “too bad, contact the carrier and wait 30 days, it’s not our problem” which isn’t exactly helpful?

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