Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 17 |
| New York City, NY | 16 |
| Seattle, WA | 14 |
| Dallas, TX | 13 |
| Chicago, IL | 10 |
| Columbus, OH | 10 |
| Edison, NJ | 10 |
| Manchester, England | 9 |
| Los Angeles, CA | 9 |
| London, England | 8 |
| San Jose, CA | 8 |
| Denver, CO | 8 |
| Miami, FL | 8 |
| St. Louis, MO | 8 |
| San Francisco, CA | 7 |
| Charlotte, NC | 6 |
| Ashburn, VA | 5 |
| Tampa, FL | 5 |
| Indianapolis, IN | 5 |
| Columbia, MO | 5 |
| Lexington Park, MD | 5 |
| City of London, England | 4 |
| Frankfurt am Main, Hessen | 4 |
| Paris, Île-de-France | 4 |
| Glasgow, Scotland | 4 |
| Tucson, AZ | 4 |
| San Antonio, TX | 4 |
| Las Vegas, NV | 4 |
| Jacksonville, FL | 4 |
| Vancouver, BC | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul
(@rahuls_97) reported
for replacement has been declared invalid without giving me any reasons, information or reports. I feel so helpless and seeing that I ordered from such a reputed company like Amazon I expected better. Please sir if you read this, help me with my issue as Rs. 74,000 is a lot of
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Steve Davis
(@stevemavis75) reported
@Spaghetles @Hermesparcels That they do mate. Although @amazon are up there. Delivered a parcel 2 doors down and left it behind the neighbours bins in the pissing rain
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Chris Martin
(@cm004d8137) reported
@CPWTweets flippin useless staff in Kidderminster, asked where the Samsung A21S was he pointed then went and sat down, I just walked off there's more help on Amazon!!
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Sanjay Karan
(@SanjayK53544321) reported
@AmazonHelp @AmitAgarwal the bot and auto support on ur portal has limitation and it does not list the issue which I am having
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Karin Strippel
(@KarinStrippel) reported
Shout out to the @amazon driver who literally ran down my street to deliver a package because a low-hanging tree blocked his van. Someone tell Amazon to give them a raise. #customerexperience
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Aman chandrani
(@convertodiverto) reported
@AmazonHelp Still it's not working. How much time will it take?
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Patricia McLean
(@Pamamacs) reported
@AmazonHelp Not yet. I live on a canal and getting to places is a bit slow. I might ring them first.
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Fabio Paduanelli
(@FabioPaduanelli) reported
@vonderleyen Pls start from catching all criminals who are smuggling illigal products, drogs and counterfeit goods through amazon. This is a huge problem which cannot be tackled by any single business and laterally is killing genuine brands Amazon does not do it as it get massive profits
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hermesparcels
(@Hermesparcels) reported
@paulrossi1988 @joebrowns @AmazonHelp Hi Paul. Thanks for reaching out. We are sorry to hear that you have had issues but are pleased to here they are resolved. For parcel queries please always contact the retailer as we have service teams that deal directly with them. Take care, SB.
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Eric Prescott
(@epski) reported
@9to5mac Only if I can the price down to $350 through a combination of future sales/discounts (say $50 off) and rewards/points at Amazon/Best Buy/whatever. Maybe even $400. It just needs to make sense for me to part with my $350 Sennheisers. Otherwise it would be silly.
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Stephanie
(@ihveanaddiction) reported
@AmazonHelp Awesome. Feb 8, 2021...and Ive not used any of them. So how can we fix this? thanks!
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Rahul
(@rahuls_97) reported
@AmitAgarwal Hello sir, I know that I shouldn't be contacting such a high authority as yourself for a petty issue of mine, but Amazon customer care has left me no option as they have been nothing but unhelpful and ignorant towards my grievance.
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James 'Reaf' Miller ♠️ 🤖
(@WCReaf) reported
@AmazonHelp Amazon packaging was selected. Package was still open and broken, and I certainly didn't select that option when buying it. Also while you're here, pay your workers a living wage and stop working them to death and punishing them for needing to use the bathroom.
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Malti Vishnoi
(@MaltiVishnoi) reported
@AmazonHelp Sir what about my problem!!! please resolve this as soon as possible
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10
(@CtotheHorsley) reported
@leehaye21 Its always been about keeping the little man down. Its why all the small businesses shut but Amazon etc have made record profits. Making people redundant and dependant on government money in the name of ‘saving’ people.
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