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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Frankfurt am Main, Hesse 1
Bridgeport, CT 1
Seattle, WA 5
Rochester, NH 1
Saint-Apollinaire, QC 1
Noisy-le-Sec, Île-de-France 1
Cuauhtémoc, CDMX 1
Iztapalapa, CDMX 2
Ciudad Jardín, MEX 2
Melrose Park, IL 1
Paris, Île-de-France 18
Romeoville, IL 1
Kefar Yona, Central District 1
Monterrey, NLE 1
Monroe, NC 1
San Jose, CA 2
Santa Cruz, CA 1
Volta Redonda, RJ 1
Libreville, Estuaire 1
Warner Robins, GA 1
Flers, Normandy 1
Owego, NY 1
Mississauga, ON 1
Grand Coulee, WA 1
Sanguinet, Nouvelle-Aquitaine 1
Bigastro, Valencia 1
Perth, WA 1
Dallas, TX 1
Barcelona, Catalonia 1
Oak Lawn, IL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • AItheoryx
    AI Theory (@AItheoryx) reported

    🚨 Amazon-backed RIVR is deliberately destroying its delivery robots. Well, not destroying them. But throwing them straight into extreme weather and brutal terrain to see what breaks before real-world deployment actually begins. A necessary, violent stress test. Amazon clearly wants these machines dropping packages in blizzards, mud, and steep inclines where human drivers slow down or just flat-out refuse to go. The exact details of the testing grounds remain sparse. Probably for the best nobody needs a viral video of a $50,000 rover stuck in a ditch.

  • BootsBookDreams
    Marisa Maichel (@BootsBookDreams) reported

    @ChetTheDog @amazon I was able to fix it and get my Chet fix too

  • luthiensansa
    lena (@luthiensansa) reported

    Unrelated, but wow... the wigs department from Amazon is broken or what 😭😭?

  • katalagaah
    katalaga || Ecom Manager (@katalagaah) reported

    A good ecom manager can: • Fix your product feed (better targeting, less wasted spend) • Clean search terms + flag junk traffic • Improve collection structure + internal linking • Spot conversion leaks (speed, UX, stock issues) • Manage listings across Shopify, Amazon, Etsy

  • ManOfGogg
    SamsoniteSTG (@ManOfGogg) reported

    This guy thinks that because you buy a game off Amazon, that Playstation wouldn't hold a monopoly if they shut down disc production. I asked him "where do you end up redeeming the code, huh?" Answer: Playstation Network. Make this ignorance make sense.

  • BtKAS_
    BtKAS (@BtKAS_) reported

    @amazonIN Regarding refund of Order # 402-4432515-1627508 / Replacement Order # 404-6607709-6563512. Wrong item - Small product was delivered instead of large. Replacement was ordered. Seller cancelled replacement order without addressing the issue. @AmazonHelp

  • akibali
    akib (@akibali) reported

    @AmazonHelp This is the 6th time I've ordered the same product, and once again it was never delivered. Your delivery associate didn't call or even attempt delivery, yet falsely marked it as "Rejected by Customer." This has become a recurring issue. When will @AmazonHelp fix this?

  • daaman02
    Daaman Choudhary (@daaman02) reported

    @Airtel_Presence Still waiting for the resolution. It's disappointing that a serious issue involving the unauthorized redemption of my Amazon Prime benefit has gone unanswered. Customers deserve an explanation. #Airtel #CustomerService

  • mattfle02898557
    Scrunch (@mattfle02898557) reported

    @TheCriticalDri2 The sole reason for this is to form a catalog of shows to keep peopel subscribed to amazon prime. They lose money (a lot) on every show but make it back on the ecommerce side of the business. They don't need or want "hit shows", they want a slow grind of enough stuff that keeps people distracted enough to keep paying the 8,99 a month

  • Yogeshjain1987
    Yogesh Kumar (@Yogeshjain1987) reported

    @AmazonHelp Dear Team Amazon What you want from my side or customer side You send August 2026 manufacturing charger in July 2026, which is not working I have returned and now you r not refunding....why ?

  • munnumkumar
    munnu π² ❖,❖ base.eth (@munnumkumar) reported

    @AmazonHelp Not working

  • Lovesflame86
    Lovesflame Christopher (@Lovesflame86) reported

    My experiences, Bose QuietComfort and QuietComfort Ultra/Ultra 2, Bowers and Wilkins, P7 Wired/Wireless, PX, PX8 S2, Sony 1000X Collexions. I had purchased Bose QuietComfort headphones. They squealed while I lay on the pillow with my head to the side. I returned them. I was told if I want to lay on my pillow I had to purchase their in-ear set. I don't want that kind of radiation that close to my head, actually inside my head. So I tried the Bose QuietComfort Ultras. They worked well, for a while. They have since failed. Also, the head phone cushions, terrible. They fail very fast and you have to buy replacements. Bose was selling them for $40 USD. That was unacceptible to me. I found Wicked Cushions had them on for cheaper on Amazon, so I had bought multiples there. I still had 3 unused. So when my Bose QuietComfort Ultras started failing, since the cushions are the same on the Bose QuietComfort Ultra 2s (or second generation) I decided to buy a set of those again. They were on sale too, bonus. I had them for a week and they started doing the same thing my failed 1st set did. Noise cancellation seemed to malfunction, but only in one ear. And it would be a muffled tinny sound, and if I lift that one ear, the right, slightly, it would squeal. Frustrating! I put through a service request and now I have to return them to have them replaced. But then I will be without a set for up to 1 month.... Oh, and the new Bose QuietComfort Ultra 2s, they now squeal when I lay on the pillow with my head sideways, but only in a certain spot, so it is workable, but also frustrating, making me think they design them that way to drive up sales of their in-ear headphones. I formerly had good experience with Bowers & Wilkins as I have owned their P7 Wired and the P7 Wireless, and the PX headphones. My first set of P7 Wireds failed and just a month past warranty. They were so good at customer service when I contacted them. I was blown away. They actually replaced my 1 month past the 2 year warranty headphones with the set of PX headphones I just mentioned. Wow. Great job guys. I really liked the style of the P7 and noticed they were becoming discontinued so I bought a set of P7 Wireless on their web site. Went through without a hitch. Still have them, and they still work. Oh, but the PXs they broke after a while, metal joint actually snapped at one side of the ear to the headband, but they were already replacements, so no warranty. Bummer. So since I had such a good experience with them in the past, I decided I might splurge and buy the PX8 S2 since I had oogled them for a while, but wasn't sure about the high price. Though, now I am in better place, no debt, and can afford them. So I decided to splurge and get them to have while I wait for my already paid for Bose QuietComfort Ultra 2s to be replaced. The web site didn't let me buy them. I am on Linux and use a VPN pretty much all the time. Their site said it was fault of my payment processors. Though I looked on my credit card company web site and it showed two times the payment went through and was pending. Ok, that is frustrating! I waited a day and a half or so and tried again, thinking maybe it was because of the VPN, and I know some sites don't like if you use Linux so, I logged onto my old unsecure Windows 7 netbook, no VPN, and put through the order. Success! Or so I thought. They sent me a verification email with some third party they are partnered with, Wyllo, to detect fraud. So I got back onto that old Windows 7 no VPN pc and confirmed the purchase. Wyllo said success, your order is now confirmed and we'll tell our client. I waited. No email saying my order has been shipped. I called them and I had to explain more than twice what I had received and what I did. Don't you hate it when you tell someone something and then seconds later they ask you a question which you just answered even before they asked you? I was asked if I got a text message. I told them they don't have a cell number for me. I gave them my home number. I was told I'd get contacted back by email. I get an email the next day asking me again the same thing I told them already more than twice on the call I made to them. Ugggghh! I explained again and in my frustration I told them that they are making me want to cancel my order, so please do that. They cancelled the order and didn't even reply to my email. I just got an automated message that my purchase was declined and they listed some possible reasons. Wow. I would advise against purchasing Bowers and Wilkins, if you expect good service. Unfortunately! So I ended up buying a set of Platinum Sony 1000X Collexions a moment ago, online, through Best Buy. No problems. So far. Stay tuned.

  • ravitiwari511
    Ravi Tiwari (@ravitiwari511) reported

    @AmazonHelp @amazonIN i have an issue regarding warranty of my product and complaint raised 1 month earlier but no any one responded till now.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Sweta109718 @Sweta109718 Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser through laptop/desktop/mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan

  • dawn_berlitz21
    Nathaniel Greene (@dawn_berlitz21) reported

    @AmazonHelp are you guys having some sort of problems this mornign i noticed atleast one of my echo hubs isnt able to display the weather but also ive also noticed i am no longer able to turn off the screen on my echo hub using one of my echo speakers

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