Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Edison, NJ | 6 |
| Shrewsbury, England | 1 |
| Houston, TX | 7 |
| Manchester, England | 4 |
| Simpsonville, SC | 1 |
| Dallas, TX | 14 |
| New York City, NY | 22 |
| Charlotte, NC | 2 |
| Chicago, IL | 12 |
| Detroit, MI | 3 |
| Washington, D.C., DC | 4 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bremerhaven, Bremen | 1 |
| Dieppe, Normandy | 2 |
| Madrid, Madrid | 2 |
| Bristol, VT | 1 |
| Richmond, TX | 1 |
| London, England | 11 |
| Kūkatpalli, TG | 1 |
| Balneário Camboriú, SC | 1 |
| Atlanta, GA | 9 |
| São Bernardo do Campo, SP | 1 |
| Brigham City, UT | 1 |
| Seattle, WA | 12 |
| Dartmouth, NS | 1 |
| Brisbane, QLD | 2 |
| Chandler, AZ | 1 |
| Phoenix, AZ | 8 |
| Holland, OH | 1 |
| Jibert, Braşov | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Curious Coder (@curious_coder1) reported@akkiex007 I think it was always about money. SDEs didn't want a solution architect type role because it paid less than SDE and required billable clients (service company vibe). Amazon used to even down level if moving from Solution Architect to SWE (not sure if they do so even now)
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Mrinalini Purkayastha (@purkayastham) reported@amazonIN @amazon You've disabled any means of speaking to a human for issues with orders or returns! How does one get help when your AI powered bots are not equipped to capture basic customer nuances? For a company that claims customer obsession this is very disappointing
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Karan Bhardwaj (@BornOfWeb) reported@AmazonHelp I need human assistance. One product was supposed to be returned as it came broken in pieces and had to be replaced. The update shows the broken item has been picked up and new item has been delivered. Neither of it happened. Raise the query in the app 2 days ago. No action.
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comrade✝️ (@comrade39183) reportedPlease tell me amazon was lying and we are getting a season 6 because this show is too slow and too fast at the same time, it took like 5 episodes for homelander to get v1 and now the last episode hes gonna die already
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🕷️BerrieVT💜 (@BerrieVT) reported@Almighty_Zed @HunnieVT h yes. Just like how amazon and other mcompanies laid of tons of people, replaced it them with ai, then ai broke their website, app, lost thousands of orders, and they had to hire MORE people to fix it and it KEEPS breaking. All of this in 2026.
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Sonu Riser 🦅 (@This_is_sonu) reportedSuch a worst service by amazon and their delivery agents They handover the parcel to someone without confirming name or mobile number provided in delivery address and take 48 hours for rectifying the issue. Such a rude delivery agents. @amazonIN
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Kai - Briefing Block (@briefing_block_) reported$AMZN - Amazon wants the AWS multiple. FedEx wants the market to remember physics. On May 4, Amazon opened Amazon Supply Chain Services to businesses outside its seller base, offering freight, distribution, fulfillment, and parcel shipping across multiple industries. Amazon even leaned into the comparison, framing supply chain services as another case of internal infrastructure being turned into an external platform. That framing hit exactly where it was supposed to hit. FedEx and UPS both fell more than 9% after the announcement, because investors immediately extrapolated the AWS playbook into logistics. Internal Amazon capability becomes external product. External product becomes platform. Platform becomes category killer. Clean story. Maybe too clean. Logistics is not cloud. Cloud scales through software, abstraction, utilization, and data-center economics. Logistics scales through planes, trucks, drivers, warehouses, customs, service density, pickup reliability, and ugly physical execution. That difference matters. The AWS analogy gives Amazon credit for a margin profile and speed of scale that may not translate cleanly into a business where every incremental shipment still has real-world friction attached. FedEx CEO Raj Subramaniam’s pushback is not that Amazon lacks scale. His argument is that Amazon’s launch is closer to a third-party logistics offer than a direct replacement for FedEx’s global end-to-end network. That is a real distinction. Amazon can be dangerous in fulfillment, inventory positioning, parcel shipping, and merchant supply-chain services. But FedEx’s core value is still the ability to pick up in one part of the world and move it to another in days through an integrated global network. That is not a press release moat. It is a decades-built operating system. The market reaction was too binary. Barclays calling Amazon’s move “more noise than risk” is not crazy, especially if this is mostly a commercialization of logistics capabilities Amazon already had. Still, I would not dismiss it. Amazon does not need to kill FedEx to pressure the stock. It only needs to skim growth, compress pricing, and make investors question where future parcel and B2B logistics margins settle. That is the real risk. Not instant AWS-style dominance. A slow mix shift where the easiest, densest, most standardized shipping flows become more contestable. Bottom line: this is not “Amazon becomes FedEx.” It is “Amazon forces the market to reprice what FedEx’s moat is actually worth.”
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TimeToWatch (@WhatsMyLime) reported@AmazonHelp connect me with the customer service. I won’t put the order number, but I need to contact them. There’s an issue that can’t take care of. Thank you. I need this now.
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Bmk697 (@Bmk6971) reported@tyrone71725981 @APPictures9 You're a dumbass if you think either studio is putting down financing for this. It'll be Amazon or no one else. Spielberg isn't the titan he once was and Peter Jackson has no hits outside middle earth.
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Whateversnext (@Whateversnext1) reported@Fair_and_Biased If Terri started burning down the Amazon explaining that animals prefer sunshine, then yes.
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BROKSTOCK (@brokstock) reportedApplied Optoelectronics (AAOI) jumped 18% as Wall Street doubled down on the AI data center boom. Rosenblatt raised its target to $220 on soaring Amazon-linked 800G demand, while the company already locked in $324M+ in new orders. AI infrastructure race = still on. #AI #Investing
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Lee Roach (@leevalueroach) reportedThe Trade Desk, Inc. $TTD looks way too cheap to me here. Still growing. Superior business model. Beaten to **** from growth hogs dumping. Has some issues with Amazon ramping up their DSP and TTD going direct to advertisers to skip the agencies. But overall is too blown out here. What am I missing here?
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Polisetty Ravi (@ravipolisetty66) reported@AmazonHelp This is beyond frustrating now. Despite repeated follow-ups , my account issue remains unresolved and no email/update has been sent from support. Customers should not have to chase support for days without any action. Kindly resolve this urgently and stop ignoring the issue.
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Juan Ismael Bob Tannenbaum Krepecki the Third (@juan_krepecki) reported@ASo1omons Just tell him no problem, she's available any time but you need $1,000 in Amazon Gift Cards before anything happens.
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Shah (@shahnawab) reported@amazonIN @AmazonHelp Subject: Legal Complaint Regarding Misleading Medicine Listing, Health Risk, and Denial of Refund/Replacement Dear Amazon Team, I am writing to raise a formal legal and consumer complaint regarding a misleading medicine listing and Amazon India’s refusal to provide refund/replacement despite delivery of a materially different product than the one advertised. Order Details: Order Number: 407-3793280-3209948 Order Date: 12 May 2026 Medicine Ordered: Gibtulio 25 mg (Empagliflozin Tablets 25 mg) The product image displayed on Amazon clearly showed a Germany-manufactured version marketed by Lupin. However, after placing the order, I received a locally manufactured Indian version produced by Lupin instead of the medicine representation shown in the listing. This difference is medically significant and has directly affected my mother’s health. My 78 years old mother has previously tolerated the Germany-manufactured version properly without severe adverse reactions. However, after consuming the locally manufactured Indian version supplied through Amazon, she developed severe fungal infections, hives (urticaria), allergic skin reactions, itching, and significant discomfort. Although the active ingredient (Empagliflozin 25 mg) may appear similar, medicines can still differ substantially due to: • inactive ingredients/excipients • coating materials • coloring agents • fillers and binders • manufacturing standards and formulation differences • dissolution and absorption characteristics Different formulations can affect patients differently, especially sensitive individuals. In my mother’s case, the Germany-manufactured medicine was tolerated, whereas the Indian-manufactured version caused serious allergic-type and fungal reactions. Amazon’s listing therefore became medically misleading because the displayed product image materially influenced the purchasing decision and patient safety considerations. Despite this discrepancy between the advertised and delivered product, Amazon denied return/replacement/refund support. This amounts to: 1. Misrepresentation of product listing 2. Delivery of a materially different medicine than advertised 3. Deficiency in consumer service 4. Unfair trade practice and misleading representation affecting consumer health and safety I therefore demand the following immediately: 1. Full refund OR replacement with the exact Germany-manufactured product shown in the listing 2. Investigation into misleading medicine images and descriptions displayed on Amazon India 3. Written clarification regarding why a different manufacturing source was supplied despite contrary listing representation 4. Assurance that medically sensitive pharmaceutical products are accurately represented to consumers Please treat this as a formal legal consumer complaint. In the event of failure to resolve this matter promptly, I reserve the right to escalate the issue before the Consumer Disputes Redressal Commission, National Consumer Helpline, and other legal authorities under applicable consumer protection laws. Kindly resolve this matter urgently.