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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gaillac, Occitanie 1
Bagneux, Île-de-France 1
Rahway, NJ 1
Saint-Ouen-l’Aumône, Île-de-France 1
Le Vaudoué, Île-de-France 1
Moreuil, Hauts-de-France 1
Dole, Bourgogne-Franche-Comté 1
Villepreux, Île-de-France 1
Reims, ACAL 1
Fenton, MI 1
Atlanta, GA 7
Madrid, Madrid 3
Manchester, England 5
Medina, NY 1
London, England 4
Xalapa de Enríquez, VER 3
Mexico City, CDMX 1
Poplar, England 1
Letchworth Garden City, England 1
Sheffield, England 1
Charlotte, NC 2
Panama City Beach, FL 1
Hazel Crest, IL 1
Kirkland, WA 1
Grovetown, GA 1
Mérignac, Nouvelle-Aquitaine 1
Lancaster, PA 1
Flemington, NJ 1
Indianapolis, IN 1
Guayaquil, Guayas 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • BlackFlagOdeath
    BlackFlagOfDeath™☠ (@BlackFlagOdeath) reported

    @AmazonHelp the prime tv app for the xbox is broken. I can't access my subscriptions purchased through Prime because you get stuck on the live tv tab. I just paid for a sub to Apple tv and can't access it via the xbox prime app.

  • zs_cameron
    Cameron (@zs_cameron) reported

    @propcharles @worldofreel It’s a good move all around for Amazon. They don’t sabotage their new deal AND they don’t have to release another terrible Luca Guadagnino picture

  • ldthomson56
    LindaDT (@ldthomson56) reported

    @Artemisfornow No problem. I will cancel Netflix and Amazon. I will not pay one penny towards the rotten BBC.

  • cinemaausher
    MAZDUR 🎟️ (@cinemaausher) reported

    @AmazonHelp The issue is still unresolved, I was told by your executive to complain again if it doesn't get resolved by yesterday 10 pm.

  • MaziEzike_Nedu
    Mazi okwuoma (@MaziEzike_Nedu) reported

    @Dexerto An Amazon driver with $3 million in the bank? The side hustle went way too far. Additionally, Cheating on exams became a multimillion dollar business. The university system is broken.

  • GlitchedSavings
    Glitched Savings (@GlitchedSavings) reported

    Posting every glitch, price error and deal from Amazon/Woot on my page. Follow me and turn your notifications on so you don’t miss more deals like this. 🔔

  • NaoGoDai7
    Naoki Nomura 野村直樹 (@NaoGoDai7) reported

    @AmazonHelp Item in my order “Blue Thunder” has been hold for more than month, and l have been complaining to more than 20 personnel and no one is available to solve my issue. All I get is nonsense AI reply, and now ai is ditching my question and can’t reach to CS.

  • OldmanC73
    OldmanC73 (@OldmanC73) reported

    @AmazonHelp @amazon I already applied for the refund. But like I keep telling any agents the refund doesn't fix the incompetence of those who work at every level in the company nor does it get me the product that I bought. And this continuing problem just shows the lack of concern at Amazon.

  • PepperConch
    Pepper Conchobhar 🇺🇲 (@PepperConch) reported

    Dear Europe, Go into any grocery store. Find the salad dressing aisle. In the aisle, you'll find boxes of these packets. Buy a ton of them. If the store doesn't have enough, go to Amazon and buy a case. Or four. You can mail this to yourself at the post office if you don't have room in your suitcase. You can take the dry packets home and mix them with either 1 cup mayo (you can make this yourself if you need to) or 1 cup of buttermilk. I prefer to mix the two, half and half. Now you have a lifetime of Ranch without upsetting some flustered TSA or customs agent or getting in trouble. They're not a liquid so they can't break all over the place. They weigh less than the bottles so they don't cost a ton to mail. They're compact so you can fit three dozen in your suitcase and still have room for other souvenirs. You're welcome. Sincerely, An American who understands why you love ranch dressing so much.

  • PaprikaGirl_JP
    Paprika Girl (@PaprikaGirl_JP) reported

    @davidrmunson I’ll make a print when the fourth issue of my zine is out (do one of those PoD things on Amazon). It means so much to have a physical copy.

  • duckitdude
    Duck it dude (@duckitdude) reported

    @AmazonHelp I have a laptop order which was pending from ages and now canceled then I placed another order today and that again went to 'potential delivery issue'. Worst part is I am unable to talk to customer care @amazonIN Is this what you do to a high value order?

  • DavidHannaman
    David Hannaman (@DavidHannaman) reported

    @RightScopee No, not at all. Because even though I down own a Tesla, or pay for a Starlink subscription, or even a X subscription, I think the products he produces are amazing. I buy a lot from Amazon, and even though I don’t care for the man I’m happy Bezos built the company.

  • _v_h_r_
    NanoLens (@_v_h_r_) reported

    @AmazonHelp I am tired of following up with your team! They even cut the calls without resolution! And your team knowing the issue also transfers me to wrong senior who is unable to help. And more than half the time i am hold.

  • mrpapageorg1o
    Nick Papageorgio (@mrpapageorg1o) reported

    @rootslashbin Oh yes, using my disposable income to bet on a game instead of going to the bar or buying dumb **** on Amazon is really terrible. 🙄

  • uppidada7
    prathap uppi (@uppidada7) reported

    @AmazonHelp My problem is not solved yet

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