Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 15
Atlanta, GA 15
Chicago, IL 13
Dallas, TX 13
Seattle, WA 13
Manchester, England 10
Columbus, OH 9
Los Angeles, CA 9
Denver, CO 8
London, England 8
San Jose, CA 8
Miami, FL 7
Tampa, FL 6
Edison, NJ 6
San Francisco, CA 5
Ashburn, VA 5
Coatesville, PA 5
Jacksonville, FL 5
Las Vegas, NV 4
Indianapolis, IN 4
Paris, Île-de-France 4
Philadelphia, PA 4
Charlotte, NC 4
Southampton, England 4
City of London, England 4
Frankfurt am Main, Hessen 4
Glasgow, Scotland 4
San Antonio, TX 4
St. Louis, MO 4
Columbia, MO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • crimsong19 Jason Stack @ 🏠 (@crimsong19) reported

    @WriteRobWrite19 Sylvie's Love on my end. The site crashed for me (repeated 500/504/gateway error for a few minutes) when trying to start the film. I managed to get the Greenland/STX page loaded, tried again with the Amazon one, and had no further issues.

  • krishnan94 krishnan (@krishnan94) reported

    @AmazonHelp Firstly know the problem is software issue... Tat mean I can't update any version of applications, so I can go for a service again same issues,?? If the problem arrives again what we can do?? #RedmiNote9Pro

  • bosskingman Radical Liberal (blue check)🇺🇲🇨🇦 (@bosskingman) reported

    @AnnElaine20 @amazon I've had issues with Amazon and resellers. Stay on them. Ask for supervisors. When they offer a piddling comp, ask to speak to that person's manager. What'll happen is the reseller gets removed, Amazon credits you the purchase and doesn't want it back.

  • WWakeUpTime Greg (@WWakeUpTime) reported

    @SusanMichie Why endorse policy that impactd the poorest the most. Maybe close down all the amazon warehouses to prevent spread instead.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 13.31ms Download: 436.02Mbps Upload: 502.09Mbps

  • BankRollBEAN_ 3️⃣3️⃣ENT😎 (@BankRollBEAN_) reported

    I know if the rest of my kids toys don’t come today Amazon go have a problem

  • Markp1906 Mark Coleman (@Markp1906) reported

    @amazon @AmazonHelp @PrimeVideo your chat support is horrible. Canceled my prime membership when I asked to cancel the auto premium channel subscription. Asked a supervisor to fix your error and they basically told me to fix it myself. I’ve been on prime for years. #badservice

  • rcaballero2 raul (@rcaballero2) reported

    @AmazonHelp Hi there. I managed to connect it upon receiving it but books didn't download, so i restored the default settings, and now all I get is "internal error". It does not show on the devices list. ty

  • tedsez8645 TedNubbins (@tedsez8645) reported

    @JoshuaPotash Well, but they don't have to spend as much money helping Exxon and Amazon trickle down on its citizens as we do, so we can't afford it. Plus, they also waste all that money making sure everyone has health care. Suckers!!!

  • GDGriffin Greg Griffin (@GDGriffin) reported

    @Prairiewaif @CNBC @andrewrsorkin so, some of that foregone tax money could have been used to pay for the residual problems of said infrastructure. Instead Amazon is getting the infrastructure for free. Gabreskie has 2nd longest runway on east coast and is rarely used.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 4.039ms Download: 569.44Mbps Upload: 452.02Mbps

  • DamienCurtis9 Damien Curtis (@DamienCurtis9) reported

    @nadiasawalha should of aimed the #wateraid advert the top 5 billionaires $621b combined net wealth! @JeffBezos wouldnt you prefer to go down in history as the man that went from the richest in the world to nothing ridding the world of poverty than the guy from amazon with money

  • thfc_skippy thfc_will (@thfc_skippy) reported

    @Dan_KP Actually decent, problems I had weren’t amazon based, was with my WiFi.

  • SamphireArt Samphire Arts (@SamphireArt) reported

    @AmazonHelp Thanks. sorted this. I unplugged all Alexa devices and once they went back on it picked up the bulb fine. I think it’s def Alexa to #Philips hue comms issue not a faulty bulb. So thx for getting in touch so fast much appreciated! Have a gr8 Xmas/new year 🎆

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Boingo Wireless ISP: Amazon PING: 12.12ms Download: 670.48Mbps Upload: 760.33Mbps

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