Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 48 |
| Seattle, WA | 46 |
| Chicago, IL | 46 |
| New York City, NY | 45 |
| Dallas, TX | 38 |
| Atlanta, GA | 34 |
| Miami, FL | 27 |
| London, England | 27 |
| Phoenix, AZ | 24 |
| Denver, CO | 24 |
| Ashburn, VA | 23 |
| Paris, Île-de-France | 22 |
| Washington, D.C., DC | 18 |
| San Francisco, CA | 17 |
| Houston, TX | 13 |
| San Jose, CA | 12 |
| Berlin, Land Berlin | 12 |
| Minneapolis, MN | 12 |
| Las Vegas, NV | 11 |
| Toronto, ON | 11 |
| Indianapolis, IN | 11 |
| Charlotte, NC | 10 |
| Kansas City, MO | 10 |
| St. Louis, MO | 9 |
| Jacksonville, FL | 9 |
| Duluth, GA | 8 |
| Pittsburgh, PA | 8 |
| Montréal, QC | 8 |
| Oklahoma City, OK | 8 |
| Lyon, Auvergne-Rhône-Alpes | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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GauraV
(@ItsJustGaurav) reported
@AmazonHelp Any update on this issue?
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Danielle 🌈💗💜💙
(@DanielleVEsq) reported
@AmazonHelp I just got off the phone with customer service. And clearly you have a record of the prior tweets. There is clearly an issue in the fulfillment center if it is not being packaged properly. It should not be my responsibility to address it. I have enough of my own work to do
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Agus 🦇🔊
(@Agusx1211) reported
> login on amazon from a "weird device" > amazon freaks out > amazon bans you forever > support doesn't exist > all your purchased audiobooks are gone yea we don't need nfts at all
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BigBodyScotty
(@ArmondScott1911) reported
@TommyBeer Here the problem Meyers words came directly from his mouth . Kyrie posted a book from Amazon on his page no words nothing saying hey read this or i like this. But my question to you is why arent yall mad at amazon ?????
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Alana Christie
(@AlanaAlanat) reported
@AmazonHelp Yes, but the correct item was a birthday present which is now 12 days late. I can’t get to return the wrong item until the weekend. Amazon have sent me the incorrect item which is not of the same value. It’s your error, not mine. I’ve been on the online chat for an hour
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Lisa / OCKgal 🐙
(@SemperSev) reported
@FioJo12 @amazon @amazonmusic Did they also say it was a "glitch" and they're working to "fix" it? I think they just told me that to shut me up cos it took over 5 minutes just to get that response. Not the first time they'd have lied to me, tho.
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Mac-Gustave MULONDA DELATOUR
(@mulonda_k) reported
@CosmicThinker99 @ChadinRipCity Stop forcing the issue, Kyrie said nothing. He shared a link to Amazon... Now is Amazon illegal? If you really stand by this stance, Y'ALL SHOULD BLACKLIST AMAZON, CALL 'EM OUT AND NEVER SHOP FROM THERE ANYMORE
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Madejusttoreply
(@madejusttoreply) reported
@theScore I'd be down, if I had the $. I think chances are slim that a majority owner will be a minority one because I have big hunch from what I've read. That is the interest it seems that Jeff Bezos has interest in owning an nfl team. He has thursday nfl games on amazon prime
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Cyril
(@HaNgFr) reported
@sfinlay @AmazonHelp Same for me (Echo Show 2). My parents also have an issue with their device (a different Echo Show 2) also since Monday. 2hrs with support concluded to an hardware issue. Pairing my zigbee devices with my other Echo Show (Gen 3) in the kitchen worked. Did an update broke Zigbee?
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kie kie
(@kiekieNoir) reported
@AmazonHelp Wow didn't expect a response but yes ! I have had the same issue with 3 orders now. They were all 1-2 day shipping but I keep getting "your package is delayed" very weird
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وليد
(@W_Shihri) reported
@KyrieIrving being highlighted on every issue is beyond me, I don't believe in anti nothing all ppl r equal in my book and Jews r no different than any color or race.. That been said, why not attack the source of all the smoke, u know that thing called.. Amazon 🙄
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Cyril
(@HaNgFr) reported
@sfinlay @AmazonHelp Same for me (Echo Show 2). My parents also have an issue with their device (a different Echo Show 2) since Monday. 2hrs with support concluded to an hardware issue. Pairing my zigbee devices with my other Echo Show (Gen 3) in the kitchen worked. Did an update broke Zigbee?
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zackary as always
(@zackaryasalwsys) reported
@alexa99 my Alexa has not been working right recently. When I play music it will say it is for Amazon music unlimited then I ask it again and it says it will play the song and similar songs and it never actually plays the song I asked for. PLS FIX THIS.
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Aritz
(@JonAritz) reported
@elonmusk The problem is not cost but value. If there were exclusive content, or something valuable.... This would make sense. Learn from Amazon prime :)
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Lisa / OCKgal 🐙
(@SemperSev) reported
@amazon @amazonmusic I use Music for music so podcasts = useless. I always played MY playlists. Or ONE artist. Now it shuffles my playlist WITH other crap. Playlists are now useless. Chat person said it's a "glitch" & will be fixed but seems like that's a lie since nobody else is saying that. Ug.