Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Châtellerault, Nouvelle-Aquitaine | 1 |
| Cherbourg-Octeville, Normandy | 1 |
| Penzberg, Bavaria | 1 |
| Seattle, WA | 4 |
| Wiesbaden, Hesse | 1 |
| Columbus, OH | 1 |
| Indianapolis, IN | 1 |
| Montbéliard, Bourgogne-Franche-Comté | 1 |
| George West, TX | 1 |
| Ligueil, Centre | 1 |
| Rennes, Brittany | 1 |
| Valparaiso, IN | 1 |
| Milan, Lombardy | 1 |
| Weaverville, NC | 1 |
| Charlotte, NC | 2 |
| Panama City Beach, FL | 1 |
| Paris, Île-de-France | 15 |
| Belfort, Bourgogne-Franche-Comté | 1 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Phelan, CA | 1 |
| Perpignan, Occitanie | 2 |
| Monterrey, NLE | 2 |
| Nangis, Île-de-France | 1 |
| Conway, SC | 1 |
| Holywood, Northern Ireland | 1 |
| Poussan, Occitanie | 1 |
| Westbrook, ME | 1 |
| North Royalton, OH | 1 |
| Bridgwater, England | 1 |
| Hayange, ACAL | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Utkarsh Parate (@utkarsh007) reportedIt's been over 6 days. Customer Service keeps routing me to the same appeal channel with no resolution. Amazon approved the refund, and an Account Specialist confirmed in writing that the denial was an error and refund would issue within 72 hours. Please process & update. (2/2)
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RobertLeeBeers (@BeersLee) reported@amazonhelp Every time you use the post office or fedx for delivery we have problems. This needs to change.
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Sabit Hasan (@sabithasan) reported@AmazonHelp Dear Odai I have checked my DM there is no resolution to my issue
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Rohit N Shenoy (@rohitnshenoy) reported@amazonIN Extremely concerning that issue is not sorted out after 3 customer care interactions including this social media. Something fishy & unexplainable gping on at Amazon Local Delivery Station. Two orders and their replacement missing since more than a week of repeat delivery attempts
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MEGHA ANUKAMPA SINGH (@Singh_Megha_A) reported@AmazonHelp @amazonIN ...the chat is of no use when your customer support executive doesn't understand the problem. The tracking ID for my order lists third party logistics provider &tracking ref no.indicates that order has not been picked up and is cancelled. You still show EDD as 5thSep??
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Davy version 7.5 (@Foid_Ear_Biter) reported@foobarbaz26476 @Nartamonga If I had to hazzard a guess either there's an error on Amazon's side or this batch in particular was stored improperly by Amazon. Though I'm assuming you probably buy these from Costco in which case it's nothing to worry about.
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Nick Di Fabio (@NickDiFabio1) reported"I put up a book & nothing happened." I hear this every week, & the writing is almost never the problem. Pull up your own book page & read it like a stranger who's never heard of you. Does the title contain the words somebody would type into Amazon? Does the cover hold up next to the others on page one? Are there any reviews on it at all? Fix whichever of those is missing first before jumping to any conclusions.
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Nick Di Fabio (@NickDiFabio1) reportedYou're not too old for the internet. And you do not need to show your face online to make money from it either. Amazon hands you the audience. Somebody types a problem into the search bar, your book is the answer, & they buy it without ever knowing who you are. The oldest person I've walked through this was in their 80s.
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Michael Patrón (@michaelpatron0) reported@DanielDoor8 FTC is suing Amazon and released info. Amazon replied back with a bunch of counters that don't really address the issue at hand.
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Ryan Howard (@RWHWoodworking) reported@yo_neighbor @glennbeck We dont have antitrust laws in the USA. If we did Amazon wouldve been broken apart 10 years ago.
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Secret Apps (@getSecretApps) reportedAlexa for Shopping can now tell you if that Amazon text, email, or call is real. Ask what you got, when it arrived, and what it said. It checks Amazon's own send log and answers in seconds: from Amazon, not from Amazon, or can't verify. Open the Amazon app, tap the Alexa icon, and ask something like "Did Amazon text me about a delivery problem yesterday?" US only for now. Would you ask an AI before you tap a scam link?
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Dan Magazu (@DannyMagazu) reportedThen Amazon offered me a software engineering job. Around $100k/yr (I was 22) I turned it down. My parents thought I lost my mind. Most of my friends did too.
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Harry Tandy (@HarryTandy) reported@Shruti_0810 The company case studies are the strongest part Learning how Amazon or Discord actually solved scaling problems beats reading generic theory
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Rick Flaquer - MS-F, USAF - AFSC 2A3X2 🇺🇸 (@RickF35464) reported@Old5andDimer @YoAdrienne1968 Fair. However, beyond China, these data centers power Amazon and AWS, the cloud that the entire Fortune 500 uses. All of our Streaming Services, autonomous vehicles and everything else we've come to expect from technology. Time does not stop for the two of us because we don't like what's coming down the pike; never has and never will.
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Thomas (@ThomasP1976) reported@major_moostache Amazon is protected by DC lobbying... this is where we have a huge problem!!!
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