Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ashland, PA | 1 |
| Lockport, NY | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Bengaluru, KA | 2 |
| Atlanta, GA | 9 |
| Cluses, Auvergne-Rhône-Alpes | 1 |
| San Miguel de Allende, GUA | 1 |
| Ashburn, VA | 7 |
| Rochester, England | 1 |
| Montigny-le-Bretonneux, Île-de-France | 1 |
| Tucson, AZ | 1 |
| Seattle, WA | 9 |
| Houston, TX | 11 |
| Málaga, Andalusia | 1 |
| Township of Evan, KS | 20 |
| San Luis Potosí, SLP | 1 |
| Hagenbach, ACAL | 1 |
| Roby, TX | 1 |
| Winter Garden, FL | 1 |
| Greer, SC | 2 |
| Manchester, NH | 1 |
| Everett, WA | 1 |
| Griselles, Centre | 1 |
| Wellington, FL | 1 |
| Migennes, Bourgogne-Franche-Comté | 1 |
| Peoria, AZ | 1 |
| Chicago, IL | 13 |
| Los Angeles, CA | 8 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Columbus, OH | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Jayesh Anchan (@jayesh_anchan) reported@AmazonHelp I have shared my RMN on DM, please get someone to contact me since AI isn't very helpful. Also I'm posting messages here to ensure my issue is addressed. Once addressed, I can stop highlighting it in the open. Hoping to hear from someone soon! @amazonIN @amazon #ParcelMissing
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💜💊•MinaUnlovable• 💊💜 (@minaunlovable) reported@nonryyoba It was amazon resale for $80 and I just splurged. Other than The hand it was in good condition. Need to try fix it haha
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Robert Barnard (@cubsncards) reportedThis argument is hey Bezos you made enough money shut Amazon down. Elon enough bro stop trying to go to space, don’t develop better cars. They make money via ingenuity and people wanting things.
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Sandeep Chaudhary (@JatSandeep) reported@AmazonHelp Hi Team, could you pls connect from your end this link does not work at this device since the item order from my another account which cannot login in this device... I'll be waiting for a positive response.
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Katherine (@Gnoothii) reported@AmazonHelp Thanks, completed. I was asked for phone number. Also worried to leave the customer service chat in the app as I have been waiting for an hour now and worried nothing will done about my issue
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Unknown Man (@OPM2319) reported@awscloud @amazonIN @AmazonHelp Why is my package not yet delivered? ? And when will you ppl solve the issues ?? If its not delivered today its my last order with you guys .. pls look into the issue immediately
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Kushal Shah (@Kushal_5hah) reported@AmazonHelp Those are just apology emails and honesty that's not what I am waiting for. Need the order delivered instead of these baseless apologies which hold no value. Same with your customer support all they do is apologise and take feedback rather than fixing the issue at hand.
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Mamma Goose (@tkuttai) reported@AmazonHelp I tried to do a chat but yiur auto reply did not understand the issue. I asked why the live stream of ACM Awards were not broadcasted in Saskatchewan. Please answer here.
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Rahul (@Rahul76858731) reported@AmazonHelp I paid using Amazon Pay Later, and the bill has already been generated. Customer service assured me the pickup would happen this time as this is already the 3rd refund request, but the issue continues. Please resolve this urgently. @AmazonHelp
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Stephen Owen (@OwenTheowens1) reported@graceblakeley Top line growth continued unabated for Amazon way before their price recovered, the problem was stretch valuations. It's not clear the mega caps in this cycle have stretched valuations, other than Tesla.
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Andrew D Wolfe Jr (@ProfADWLoyNO) reported@mrcoffee @newell_brands I need to replace my Cafe Barista after 8 years. But the web is full of customer service horror stories and you stopped responding on Amazon. Why should I buy another Mr Coffee when I can’t trust your company to resolve a problem that arises?
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zane (@zanency) reported@E_Jrblx @lilygia should be👍 but i think amazon is getting a little overwhelmed rn its being a bit slow for others
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Jon Batham (@ellis_red) reported@AmazonHelp Hi Ben, thanks for getting in touch but the drop down didn't offer me that option. Have signed up for a PPV match on Amazon Video on Thursday. It's says I've paid but need an account. I'm being charged £8.99 already yet said account doesn't seem to exist.
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Darshan (@darrs_an) reportedI called the delivery agent 5-6 times from 1 PM to 6 PM, but he didn’t answer. I haven’t received any call from Amazon. Yet at around 7:30 PM, I got an automated call saying I had rejected the delivery attempt. This is the second consecutive time I’ve faced the same issue.
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David Krieger (@PragmaticNurse) reportedSupplements are a popular way to "improve health" because all it takes is a click on amazon and chugging them down But recognizing problems in your lifestyle and habits that's a whole other story. People get pissed when they hear they shouldn't tap on their phones all night.
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