1. Home
  2. Companies
  3. Amazon
  4. Outage Map
Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

Less
More
Check Current Status

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Belfort, Bourgogne-Franche-Comté 1
Bordeaux, Nouvelle-Aquitaine 2
Phelan, CA 1
Perpignan, Occitanie 2
Monterrey, NLE 2
Nangis, Île-de-France 1
Conway, SC 1
Holywood, Northern Ireland 1
Poussan, Occitanie 1
Westbrook, ME 1
North Royalton, OH 1
Bridgwater, England 1
Hayange, ACAL 1
San Nicolás de los Garza, NLE 1
Miguel Hidalgo, CDMX 1
Guadalajara, JAL 1
New York City, NY 1
Pozza di Fassa, Trentino-Alto Adige 1
Bristol, England 1
Natal, RN 1
Gourdon, Occitanie 1
London, England 2
La Coucourde, Auvergne-Rhône-Alpes 1
Berlin, Berlin 1
Lügde, NRW 1
San Francisco, CA 1
Llucmajor, Balearic Islands 1
Barcelona, Catalonia 3
Ash Grove, MO 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • omgsidewalks
    ‏ً (@omgsidewalks) reported

    Amazon Prime is hands down the worst streaming service. Like, “thanks for subscribing, here is a list of movies you need a different subscription for”.

  • China768768768
    Weapons and equipment marketing staff of Chinese d (@China768768768) reported

    @redsteeze We are Amazon Web Services' biggest customer. You have the right to shut down Amazon.

  • joy_anindya
    Anindya Pradhan (@joy_anindya) reported

    @AmazonHelp Hi , request you to please note that the order was cancelled giving the wrong reason. Request you to please investigate the issue further, many thanks

  • Subrata13111287
    Subrata Basak (@Subrata13111287) reported

    @flipkartsupport There seems to be a issue with my email address linking to flipkart account shared my mobile number in dm kindly contact me and issue me a return 🙏 will not trust flipkart again amazon is far more superior in after sales and customer support broken my trust flipkart

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @casagarpal @casagarpal Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha

  • amol_khiste
    Amol Khiste (@amol_khiste) reported

    @AmazonHelp You don't need my account info to fix the misleading product info on your website.

  • paul_shreyasee
    Shreyasee Paul (@paul_shreyasee) reported

    @AmazonHelp Hi @amazonIN @AmazonHelp I have not received any callbacks from your customer support team regarding my order issue.

  • sgupta02
    Swapnil (@sgupta02) reported

    @amazonIN How long will it take to resolve a simple issue of cashback on an order I placed on 11th Aug. Even after repeated follow ups, there is no resolution or reason given. Is this how amazon will now operate? False promotion and deceptive marketing campaigns? #amazon

  • EcomKhalifa
    Ecom Khalifa (@EcomKhalifa) reported

    If you run Meta ads, change this and you’ll probably change your performance from day one. I see too many ecom brands starting with: → 1,000 “unique” creatives → 15 different angles → Long-form copy → Ugly “native” advertorial-style images → Whatever creative trend is hot this week Wrong priority. When you launch a product, go after the low-hanging fruit first. Run product-aware ads. “Us vs. them.” “Why our product is different.” “If you’ve tried X, try this instead.” “Already looking for a solution? Here’s ours.” Why? Because you’re making Meta’s job ridiculously easy. You’re essentially saying: “Find me the people who are ALREADY looking for this ****.” Someone who was on Amazon 5 minutes ago searching for your exact product. Someone comparing competitors. Someone who already knows they have the problem. Someone who is one good reason away from buying. Get those people first. Let them buy. Feed the pixel. Gather conversion data. Now Meta has something to work with. THEN you can start going after colder audiences with crazy angles, obscure pain points, curiosity hooks and 47 variations of a paper-cutout AI image. The mistake is trying to make Meta discover your ICP from scratch while you simultaneously test everything under the sun. Start with the people who are easiest to convert. Get the data. Then expand. Low-hanging fruit → data → signal → scale. Not: “Let’s test 500 random angles and pray.”

  • UndeadMotherlaw
    Undead Motherinlaw (@UndeadMotherlaw) reported

    @CourtSunnyYay Huh. I'm missing context--how is the Google interview related to being locked out of Amazon? Regarding that, have you tried calling their customer support? They were helpful when I called them on some problem.

  • saurabh_Vickyy
    Saurabh Shekhar (@saurabh_Vickyy) reported

    @AmazonHelp What is the dead line for this pending issue

  • DrAlexMHorton
    Dr. Alex M. Horton, PhD (@DrAlexMHorton) reported

    The U.S. Legal Reality (The CLOUD Act): Experts note that data location on Canadian soil doesn't block U.S. reach. Under the CLOUD Act, U.S. law enforcement can require companies like Microsoft, Google, and Amazon to provide data, regardless of server location.

  • sjlyons50
    Stephen John Lyons (@sjlyons50) reported

    @reprinted3D @amazon @AmazonHelp Yep. Just the one shipping company had ‘issues’ finding us, the other 6 companies had no problems, they’d call if unsure, or if we were not at home to ask where to leave things. All the companies Amazon use have been great.

  • Qu33nJ3llyb3an
    Queen JellyBean (@Qu33nJ3llyb3an) reported

    @Debbiesworldtx Duhhh because now that ALL of her organs have major damage she’s completed the set, and she’s going to fix it all with “Hellfy eating” and a bunch of random vitamins and teas she purchases off Amazon. Easy Peezy complete ***** reset at 42.

  • syedprinceiqbal
    Musharraf (@syedprinceiqbal) reported

    @AmazonHelp As I can the issue with others like @riddhibhadoria , no one contacted her. Is it becomes pattern to handle the customers by @AmazonHelp . Degraded service.

Check Current Status