Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 17
New York City, NY 16
Seattle, WA 14
Dallas, TX 12
Manchester, England 11
Chicago, IL 11
Columbus, OH 9
Denver, CO 9
Los Angeles, CA 9
London, England 9
San Jose, CA 9
Miami, FL 7
Edison, NJ 7
Charlotte, NC 6
Coatesville, PA 5
Jacksonville, FL 5
Ashburn, VA 5
Tampa, FL 5
St. Louis, MO 5
Columbia, MO 5
Lexington Park, MD 5
Paris, Île-de-France 4
Las Vegas, NV 4
Philadelphia, PA 4
Southampton, England 4
City of London, England 4
Frankfurt am Main, Hessen 4
Glasgow, Scotland 4
San Antonio, TX 4
Indianapolis, IN 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • thankful4usaMM Thankful (@thankful4usaMM) reported

    @amazon is quick to take your money but slow to credit back.

  • Genius_trivedi Saurabh Trivedi (@Genius_trivedi) reported

    @AmazonHelp Issue still remains the same, No help provided even after 23days of complaint. Pathetic, awful experience

  • VamshiC4 Vamshi C (@VamshiC4) reported

    @amazonIN I never thought AMAZON will have this kinda stuff. Please help me resolve the issue. If i can get a gurantee that the exchange will be accepted i will order, but not then i'll have to look into alternative product sites. #AmazonIndia #AmazonGreatIndianFestival

  • GoldenWinston44 Life is Golden (Glenn) (@GoldenWinston44) reported

    @robertalives Only problem is it is to small. I let Amazon know that I wanted to exchange it for larger size..they told me to keep it and refunded the money.. crazy! Guess it’s cheaper to have me keep it than ship it back. New size arriving today!

  • TommyNelms1 Tommy Nelms (@TommyNelms1) reported

    @KXAN_News First, how do you not know you have packages arriving? Amazon has a very good tracking app. Second, when you have packages coming why would you not check to see if they arrived, some of these were taken in the middle of the night. You ask for trouble when you leave them out.

  • TimAkers TimAkers (@TimAkers) reported

    @wstevewilson Given rising prices, having books locked into a single price is problematic. Book prices might rise, though with Amazon breathing down their neck, it's hard to know. They can discount stuff already.

  • AyanBarai1 Ayan Barai (@AyanBarai1) reported

    @AmazonHelp I do know but I don't know what to do anymore as they aren't coparative and they said that they won't reply again regarding this same issue so please do tell me what can I even do or just give me a number to call them if possible as they are ignoring me threw email and here I'm

  • priyara74129220 priya ramani (@priyara74129220) reported

    @AmazonHelp Hi Dawn, the bot just asked me to cancel the return and fo it again , when I did that, it showed an error stating - return window closed.

  • Samark1307 Samarkumar (@Samark1307) reported

    I was told, when I filed a complaint on 25th September that your product will be delivered while your courier dealer sent my product back2, that too with the lie that there is a problem in receiving the payment. My complaint was not resolved, @AmazonHelp @amazonIN

  • CollumClinton Clinton Collum (@CollumClinton) reported

    @twimc_us @ClownWorld_ Humans are definitely prey animals, we just get preyed on less based on technological advancements? You think predators in the Amazon look at tribesmen and think they aren't prey? Without technology we are slow moving defenseless snacks.

  • Mariongreer337 sourpatchkid1995 (@Mariongreer337) reported

    @JacobARuss @AmazonHelp I’m having the same issues

  • StonedStitcher StonedStitcher (@StonedStitcher) reported

    Why does the Kindle Fire lose internet constantly when it's next to the router? Bet a regular tablet wouldn't have this problem. #kindlefire #kindle #Amazon

  • Rafiulhoda Me Radium Hoda (@Rafiulhoda) reported

    @AmazonHelp Link not working

  • VamshiC4 Vamshi C (@VamshiC4) reported

    @AmazonHelp We did follow that Even then it was rejected That's the issue here Why would i not follow that and then complain My phone was in exchange acceptable condition itself Even then it was rejected

  • jstjohn83 Joshua St. John (@jstjohn83) reported

    @wbgames Too bad my collectors edition was cancelled by Amazon due to a glitch

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