Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ciudad Jardín, MEX | 1 |
| Southampton, England | 1 |
| Valencia, PA | 1 |
| Les Herbiers, Pays de la Loire | 1 |
| Coacalco, MEX | 2 |
| Paris, Île-de-France | 17 |
| Rouyn-Noranda, QC | 1 |
| Atlanta, GA | 5 |
| Sydney, NSW | 1 |
| Hyannis, MA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| A Estrada, Galicia | 1 |
| Morlaix, Brittany | 1 |
| Mumbai, MH | 1 |
| Iztapalapa, CDMX | 1 |
| Charlotte, NC | 3 |
| Annecy, Auvergne-Rhône-Alpes | 1 |
| Santiago de Querétaro, QUE | 2 |
| Kingston upon Hull, England | 1 |
| Pensacola, FL | 1 |
| São Paulo, SP | 1 |
| London, England | 4 |
| Langen, Lower Saxony | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Orléans, Centre | 1 |
| Naxxar, In-Naxxar | 1 |
| Seattle, WA | 5 |
| Rheine, NRW | 1 |
| Poplar, England | 2 |
| Valréas, Provence-Alpes-Côte d'Azur | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Sujith V (@sujithv4u) reported@amazonIN Every time I try to report issue or request a refund, I run into a "technical glitch."This isn't a one-off inciden,it's a recurring problem.Customers trust Amazon to deliver quality,but repeatedly sending spoiled groceries while making refunds nearly impossible is unacceptable.
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Madness832 (@Madness832) reported@Drokcomedy And you gave her an Amazon box, for the trouble!
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aman (@deepcoded) reported@AmazonHelp @amazonIN This is beyond frustrating. More than 10 of my orders have reached the final delivery station in Bengaluru, only to be marked “Undeliverable” and returned. There is never a delivery attempt. I’ve spent hours with customer support, raised multiple complaints, and every time I’m told the issue has been escalated. Yet nothing changes. To make matters worse, this has now happened to my Prime Day orders. I bought them during the sale, they are being returned without delivery, and now the same products cost significantly more. Anyway, reordering isn’t a solution if the same thing keeps happening. This is clearly an operational issue with my account or local delivery station - not an isolated incident. Please have someone from your delivery operations team investigate this instead of asking me to contact support again.
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Nathaniel Greene (@dawn_berlitz21) reported@AmazonHelp unfortunately the item is beyond its return window ive been trying to tolerate its problems as long as i could
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Scott (@cheers1964) reported@LangmanVince Good thing nothing else is going on. Like a war or bad economy. So glad we are up to date on an issue that affects absolutely no one. Tho I going to go to Amazon to find that book. That I had previously not heard of. He might want to learn about the Streisand effect.
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Arcane Domain (@ApexArcane) reportedI appreciate the improvements in stability since switching to amazon servers, but I should not be queuing with a Romanian and a Chinese person almost every time, leads to zero comms and poor games. Fix it please!!!
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Deepak Shahi (@deepakshahii) reportedWhy am I unable to watch or download today’s new episode of #Alliance (Episode 19) on #AmazonPrime Video India? Is anyone else facing the same issue? Please fix this as soon as possible. @PrimeVideoIN @amazonIN @amazon #Amazon
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Elle Deguiser (@deguiselle) reported@UPS how is it possible that la Poste, dhl, Amazon deliver without a problem but your notification says apartment number missing? It is a house for God’s sake! Only issue is your driver doesn’t want to drive up the driveway to get signature
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Some Guy (@HypnoBassist) reported@ImmyBisouNSFW As long as it's not the amazon rainforest down there, I'm down.
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Priyatosh Pandit (@PriyatoshPandit) reported@AmazonHelp I asked a simple question: When will I receive my order? Please stop sending generic responses and provide the exact delivery timeline. My issue has already been delayed long enough, and I expect a clear answer.
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𝕻𝖆𝖗𝖆4𝕭𝖊𝖑𝖑𝖚𝖒 (@Para4Bellum) reportedNow the fun part. I get to try and track down a run capacitor on a Sunday. I turned down thev24/7 HVAC guys offer to get me running for $600. The part is $33 on Amazon.
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VeteranNoob (@VeteranNoob1) reported@Afinetheorem Nature doesn’t need to justify its existence. That CA coast preserves so much natural coastal habitat is a good thing. Might as well be complaining we haven’t cut down more of the Amazon yet
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East River Marauder (@CozyBozo) reported@LilMesotheIioma @_Credible_Hulk So I start a co., like an Amazon, it becomes huge, making billions in profits, hiring hundreds of thousand of workers, downstream economic benefits (from ppl selling stuff on amazon, to the ppl that make Amazon trucks) and that company I own is now worth $$$, where’s the issue?
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🍉 vinny ★ 👾 utmv pilled (@vixpunix) reported@luvvmare sarcasm is so good 🤤🤤🤑🤑 I got a CD player for cheap cuz a local store was shutting down but there some on Amazon or sumth idk
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Hunter Hellman (@hunter_hellman) reported@Dark1337ness @Shaulov101 I am not. They do it to sell higher volume. Selling 10 units at $70 ($700) is worse than selling 1000 units at $30 ($3000). The incremental cost of delivery of a digital game is negligible, meaning that all flows to profitability. They reduce price to make more money. The price stair steps down over time so that a game of the year winner in God of War is routinely reduced in price to $10 even though it’s not sold by Amazon anymore. The only listings on Amazon are third party storefronts and they have been offering the game for $20 for the last 3 years, because they’re doing the inverse of what Sony did when Amazon corporate was selling the game, ignoring Sony’s discounted prices and price setting at Sony’s non discounted price. Sony does not compete with Amazon on price. They do not discount because of Amazon. You cannot simultaneously say “look Amazon discounts the game and Sony doesn’t” and then say “Amazon forces Sony to discount games.” They discount because of you not valuing their game at $70. I know that does not make sense to you, but it is true. The collective consumer determines the price more than Sony or any publisher does.