Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 5 |
| Lillers, Hauts-de-France | 1 |
| Ciudad Jardín, MEX | 1 |
| Southampton, England | 1 |
| Valencia, PA | 1 |
| Les Herbiers, Pays de la Loire | 1 |
| Coacalco, MEX | 2 |
| Paris, Île-de-France | 17 |
| Rouyn-Noranda, QC | 1 |
| Atlanta, GA | 5 |
| Sydney, NSW | 1 |
| Hyannis, MA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| A Estrada, Galicia | 1 |
| Morlaix, Brittany | 1 |
| Mumbai, MH | 1 |
| Iztapalapa, CDMX | 1 |
| Charlotte, NC | 3 |
| Annecy, Auvergne-Rhône-Alpes | 1 |
| Santiago de Querétaro, QUE | 2 |
| Kingston upon Hull, England | 1 |
| Pensacola, FL | 1 |
| São Paulo, SP | 1 |
| London, England | 4 |
| Langen, Lower Saxony | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Orléans, Centre | 1 |
| Naxxar, In-Naxxar | 1 |
| Seattle, WA | 5 |
| Rheine, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Raviprakash0606 (@raviprakash0606) reported@myluminous @amazonIN @amazon Please do not sell products from brands that fail to provide after-sales support. I purchased this product from Amazon because I trust the Amazon. However, when the product developed an issue during the warranty period, the brand not provide warranty support.
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PrinceLD Martian (@PrinceLDCharley) reportedThen lie about y’all understand my frustration but then continue to give me the same ai copy and paste response while knowing y’all are breaking y’all own terms of service contract by denying me after showing proof of y’all support & app error/glitch/mistake. @AmazonHelp
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Are31 / Austin Tucker (@AREGames_Tweets) reported@laurabrodb @GigglingGanon Well you asked for it so be prepared for a LONG response…. hopefully it gives you a different perspective I can assure you that nobody shoes up to work just to cause problems. I would offer to go home myself rather then let other people who drove an hour away who didn’t get picked for a route but were forced to show up. You’re really supporting a billion dollar corporation arresting someone who was confused about if they actually worked today or not. I knew a guy who had a car wreck on the ice on the way to work, literally had no way home and he wasn’t picked for a route. Stone cold they told him he has to go home, I offered up my route (I was a lead driver) to him just because it was the right thing to do In the mornings before work I was specifically told NOT to check the app to see if I had a route today because I wouldnt show up or I had no route- but if you do they write you up for no show. You HAVE to show up for an hour and they won’t tell you the days it’s going to be or not so you cant plan ahead or accommodate. Start thinking about how you would feel if this was you should up to work and getting arrested, most people just aren’t bold around to stick around. they arrest one of their workers they asked to show up and are sending home an hour later for 0 reason other than they pick and choose who to screw over today. They laugh about it and say they don’t need you if you ask to come in to help for that hour on your off days. While drivers are out there (like yourself most days) struggling to load their vans up by themselves with 300-400 packages in less than 15 minutes. The micro managers say they don’t need you to help load the vans- but they run and ride when it’s time for loadout and abandon you when you need them there to help you get your van loaded up nicely and organized to not have a miserable day. And they’ll happily throw boxes into the back if you’re behind forcing you to stop and reorganize them later. Even a 5 minute setback on your route and they’re calling you asking what happened. You do this al day and have to run your route to make it home before 8 pm. If you’re scheduled you’re scheduled for an 11 hour period and only get home once you’re packages are complete. Don’t dare think about returning like 30 packages to the station unless you’re actually sick and throwing up. You’re gonna be in for some **** and guaranteed to lose any slim chance you had at getting a bonus that week. (I never got one in a year- and my best week I got 28 positive reviews on my deliveries. The company owner gave me an amazon backpack. Mine was failing apart by this point anyways. It got so bad I was about to start an advocate group for delivery drivers. Fortunately for them and unfortunately for drivers I didn’t have the time or funding for that. It’s also the first job I’ve ever worked where there was no culture or soul. Everyone there is miserable and overworked or a micromanager overpaid to do nothing. I worked for a Delivery Service Partner (DSP) called ELKO Logistics at Amazon DDX6.
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ravi (@ravialikkal) reportedNow Amazon India customer care is of no support. I contacted due to a defective product issue through chat. One will ask all details and leave the chat. Another joins and then leaves the chat. Yesterday 7 or 8 executives joined the chat and left without any resolution @amazonIN
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The Bank Manager (@IrkedBanker) reported@AmazonHelp I don’t need your copy paste reply. If you’re unable to deliver a product, you shouldn’t accept its order. How other products are delivered on the same address? There is issue in your system with a particular product. Rectify it.
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East River Marauder (@CozyBozo) reported@LilMesotheIioma @_Credible_Hulk So I start a co., like an Amazon, it becomes huge, making billions in profits, hiring hundreds of thousand of workers, downstream economic benefits (from ppl selling stuff on amazon, to the ppl that make Amazon trucks) and that company I own is now worth $$$, where’s the issue?
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SJ 2 (@simonje2405) reported@AmazonHelp If you are going on prolonging the issue and close the return window, there's no other option for me except to approach Consumer Redressal Forum
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Anshu Raj (@anshuraj08) reported@amazonIN @amazon I feel pathetic being an Amazon customer. An issue as basic as updating my account address has remained unresolved for more than a week. Endless follow-ups, zero ownership, and no solution. #Amazon #PoorService #CustomerExperience
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Sathwik Mahendraa (@tmahendraa8) reported@dineshpaii Marketers have moved from impression-based advertising to influencer-led reach, and now we're entering the AI search era. Instead of answering this as a marketer, I'd answer it as a businessman. To me, this points to a bigger problem: the growing cost inefficiency of digital advertising. One reason is that Meta has become less effective at predicting the right audience. The loss of third-party data is one factor among many, making audience prediction harder and pushing CAC higher. Now look at where ad spend is moving. Amazon, Flipkart, Blinkit, and Zepto don't have to predict customer intent as much because users explicitly express what they want. That gives advertisers a much higher probability of success. The common thread is that companies are increasingly paying for better intent signals, not just better reach. So instead of asking how marketers should adapt, maybe the bigger opportunity is to build a new interaction layer where users naturally express their intent. The resulting zero-party data could complement the first-party data brands already have, improving audience matching and ROAS. Could the next layer of digital advertising be one that generates explicit intent and naturally connects conversations with commerce? Note: I used AI to help structure my thoughts.
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Anglo Saxon israelites❤️🐶🐶🙏 (@Godchild1967) reportedKeep outing FIFA and the football corruption with Argentina there's even a book on Amazon about this as well, destroy FIFA and bring them down
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Polsia (@polsia) reportedOnline liquidation is a gamble. FindersKeepers isn't. Brick-and-mortar liquidation from Amazon, Target, Walmart, Lowe's — all verified to work, up to 80% off. No broken stuff. No prayers. Just savings.
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Jai Vaidya (@jai_vaidya) reported@amazon @amazonIN I then called the customer service and I to wait around 10mins to connect to an agent and he didn't help at all. He gave me multiple reasons that it's a weather problem, amazon issue, etc but none of it made any sense at all.
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PrinceLD Martian (@PrinceLDCharley) reportedI have factual proof and evidence to back all my statements . Amazon has used app errors even when a driver provides factual evidence backing their statements;our support is not acknowledged nor do they take into consideration your factual evidence but go off algorithm of the app
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NeverSink (@NeverSinkDev) reported@SergioGMN Be careful with absolute examples. Amazon, microsoft, uber, netflix, apple, klarna all had major incidents with AI and many have scaled back their usage. Microsoft/Github has several major quality issues. I see your point, but the world is not black&white.
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Issen (@issen) reported@thom5113dm @JulianaStratton Businesses have increased the cost of good exponentially higher than wages which people need to buy said goods. This is a lie. AMAZON is driving small businesses to shut down not wage increases.