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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mesquita, RJ 1
Moorpark, CA 2
Chicago, IL 3
Edinburgh, Scotland 1
City of London, England 2
Township of Evan, KS 3
Vancouver, BC 1
Rome, Latium 1
Duenweg, MO 1
Ludwigslust, Mecklenburg-Vorpommern 1
Benito Juarez, CDMX 2
Woodbury, NJ 1
Taunton, England 1
Green Bay, WI 1
Birmingham, England 1
Buffalo, NY 1
Jamaica Plain, MA 1
Melbourne, FL 1
Boa Vista, RR 1
Wigan, England 1
Aulnay-sous-Bois, Île-de-France 1
Papao, Îles du Vent 1
Kennedy, AL 1
Evans Mills, NY 1
Captieux, Nouvelle-Aquitaine 1
Caen, Normandy 1
Rājkot, GJ 1
San Diego, CA 1
Nevers, Bourgogne-Franche-Comté 1
Fort Worth, TX 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • timbuiltit
    Tim (@timbuiltit) reported

    I made $934.65 in August 2026 Facebook CM: $912.77 Amazon Merch: $21.86 AdSense: $.02 (lol) I didn't do much this month to improve be honest so naturally earnings went down. Kinda demotivated waiting for other pages to get monetized and websites to get approved by ad networks. Going to hit September hard to try and get CM earnings back up and also start increasing adsense on the websites I do have approved to diversify a bit.

  • AnibalGuti15760
    Anibal Gutierrez (@AnibalGuti15760) reported

    @AmazonHelp Just to give you an idea how much the unwillingness of your tech support to help.I have t send a routers to be fix,the manufacturer required a copy of the invoice which we can’t access to the account any more,the hacker is controlling that account. How do I get that info ?

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @LexiTheLawNerd Hey there! Thanks for reaching out to us and sharing your feedback. While Alexa for Shopping cannot be removed entirely, the chat window can be dismissed or closed. If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the cross (x) in the top of the chat window. Hope this helps. -Shannon

  • NeedsSaidoften
    It Happens (@NeedsSaidoften) reported

    So @amazon when your over seas call center promises credits and send email confirmation, its not legal to say well they shouldn't have. Your company is broken to consumers

  • JaneReynolds8
    Jane Reynolds (@JaneReynolds8) reported

    @AmazonHelp Thank you. I’m normally a very happy customer so it’s not a huge problem, but I will just fill out the form.

  • HimanshuPr67294
    Himanshu Priyadarshi (@HimanshuPr67294) reported

    @alohaproxy @marclou Amazon for softwares , I made it to solve the problem of finding business to sell websites and other softwares , here any developers can list their softwares and can sell through 2 channels : affiliate marketing or direct sell

  • AnkitaGhavghave
    Ankita (@AnkitaGhavghave) reported

    @AmazonHelp Stop sending me in circles and resolve the delivery issue.

  • ryanTesling
    Energy Max (@ryanTesling) reported

    There are always reasons not to buy a stock. Narrative follows price. Investing is a game of probabilities. Amazon is being sued by the FTC, yields are through the roof and nobody cares about the stock. “Technology laggard” AI has not slowed down and we still need GPU. Yes, FCF is (currently) negative but that will pass that too. Can sentiment be worse? I don’t think so. Long $AMZN

  • JuanRzc
    Juan Guillermo Ruiz (@JuanRzc) reported

    @AmazonHelp Hi. Issue on Prime video. One particular movie plays in bad quality. It's available with Prime, I didn't rent it or use a subscription. Thank you

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    Hey there! Thanks for reaching out to us and sharing your feedback. While Alexa for Shopping cannot be removed entirely, the chat window can be dismissed or closed. If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the cross (x) in the top of the chat window. Hope this helps. -Tasha

  • flyingmitts
    Flying Mitts Hockey (@flyingmitts) reported

    @tfjaybee Ya it took some digging to find the info but I did and wanted to offer it. All teams going to Amazon are to have cable deals for free viewing on cable. Idk your team but the Blues have posted over and over you dont need prime, just the game subscription. If you wanted it with prime, like it sounds like you do, that is a Amazon problem, they set their prices like all business. No need to trash the NHL for an Amazon decision.

  • NindieNexusMike
    OMWTPYI (MikeySNES) (@NindieNexusMike) reported

    @techittothemax @OrbitalsGame 👀 I’m just praying my copy arrives on time lol. Best Buy has never let me down for release day, I can’t say the same for Amazon (which is where I ordered Orbitals)

  • HarryTandy
    Harry Tandy (@HarryTandy) reported

    @Shruti_0810 The company case studies are the strongest part Learning how Amazon or Discord actually solved scaling problems beats reading generic theory

  • jamesdavidmagee
    James D Magee (@jamesdavidmagee) reported

    @Lord_Sugar Having spent a lot of the last 6 months in hospital I have to agree that YOU could help and YOU could be a great CEO of the NHS - but you would need a good team around you - I am throwing my hat in the ring! I am not sure I can be your apprentice at 64, but I will point out that the idea is somewhat flawed. Firstly, giving the potential savings to Jeff Bezos, (it certainly would not be to his employees!), would not save money, it would just reallocate it elsewhere. There are also lives at risk, so this would need to be handled with a great deal of care! The reasons? 1). Amazon charges are WAY too high and even with a Lord Sugar negotiation it would simply boost their profits and create more money for Bezos. 2) Amazon would not contribute more of these profits in tax! The Fair Tax Foundation note that a large portion of Amazon's UK retail sales revenue is funnelled through its European headquarters in Luxembourg rather than being fully declared under a single UK corporation tax figure. Amazon does not break down corporation tax for the entire UK business structure, meaning figures are estimated through specific local arms like Amazon UK Services. 3) Logistically it would not work transport wise. They have to draw down supplies much quicker for emergencies and a completely unpredictable set of unique circumstances would make this very difficult. 4) Regardless of technology advances I strongly doubt no one single centralised hub could effectively predict, procure and administer this unpredictable level of requirements - it would end up as 8-12 hubs and simply add to costs. There are MANY improvements to be made, there is no question the NHS has WAY too many Trust administrators & management being paid way too much, the facilities management is poor to piss poor. There is a list of cost saving that could be made but it certainly will NOT be solved by Peter Thiel, Alex Karp Stephen Cohen, Joe Lonsdale or Nathan Gettings - it absolutely will NOT be solved by Jeff Bezos!

  • minccino02
    지우 (@minccino02) reported

    @AmazonHelp I have been unable to resolve a serious account issue through standard Amazon customer support, despite three weeks of repeated calls, and I would like this matter escalated to a specialist or executive team.

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