Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 15
Dallas, TX 15
Chicago, IL 13
Seattle, WA 12
Los Angeles, CA 11
Denver, CO 7
Columbus, OH 7
Ashburn, VA 6
New York City, NY 6
London, England 6
San Jose, CA 6
Manchester, England 6
Jacksonville, FL 5
San Francisco, CA 5
Las Vegas, NV 5
Coatesville, PA 5
Phoenix, AZ 4
Houston, TX 4
Indianapolis, IN 4
Frankfurt am Main, Hessen 4
Paris, Île-de-France 4
Madrid, Comunidad de Madrid 4
Southampton, England 4
Tampa, FL 4
San Antonio, TX 4
Madison, WI 3
Cincinnati, OH 3
Warren, MI 3
Birmingham, AL 3
Gloucester, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • FantasticWhit84 Whitney (@FantasticWhit84) reported from Austin, Texas

    @AmazonHelp UPS is my best optiondue to limited transportation options and being unable to drive. The one Amazon locker in my area is inconvenient to me but even then, you’re still requiring me to ship two completely separate returns which isn’t resolving my issue.

  • hirensamtani Hiren Samtani 🇮🇳 (@hirensamtani) reported from Sūrat, State of Gujarāt

    @amazonIN @amazon @JeffBezos The most disappointing experience shopping with you guys on prime day.. You guys lose the original package during transit, raise an issue, make me wait for useless 5 days and in the end issue a refund even though I specially asked for the product

  • GerryHarrah Gerry Harrah (@GerryHarrah) reported from Lyndon, Kentucky

    ATTN KROGER SHOPPERS: If you have a Kroger reward card and the Kroger app on your phone go to “settings” and scroll down to “Community Rewards”. You can designate a charity for a percentage of your purchases to go to. Much like the Amazon Smile program. #Kroger

  • BlueBoy_Johann Johann Ramirez🎥 (@BlueBoy_Johann) reported from Fontana, California

    @lawrence__2000 In the future when universal and warner bros shut down cause of its online streaming services competition and aspiring filmmakers are forced to work for studios like Amazon and Netflix instead, I’m gonna look at you.

  • RuthieSky Ruthie Rader (@RuthieSky) reported from Redwood Falls, Minnesota

    From an email I received yesterday: "Want to let you know that I got off the phone with the Resolution Team and started the claim." I had a good talk with my bank today. They noticed an unusual problem. Not my fault. Amazon being pulled in.

  • JohnsonJosh Joshua Johnson (@JohnsonJosh) reported from Greenville, South Carolina

    As a Panthers fan I really enjoyed this years “All or Nothing” on Amazon, but my biggest takeaway might have been just how unhealthy the players seemed to eat. Rivera/Tepper need to crack down on that.

  • utkarshvmehta Utkarsh Mehta (@utkarshvmehta) reported from Mumbai Suburban, State of Mahārāshtra

    I can't even cancel the order and re order because this Amazon had prime sale on and had offers through which I had bought the phone! This kind of problem has happened twice recently!

  • NeilRetail Neil Saunders (@NeilRetail) reported from Scottsdale, Arizona

    It’s a complete waste of taxpayers’ money to investigate Amazon. The federal government would be better off investigating the healthcare sector or some part of the market that is genuinely broken!

  • officialchelsm tuck🍗 (@officialchelsm) reported from Birmingham, Alabama

    My job: we have plenty of money in our budgets. Also my job: but not for card stock paper so if you want people to promote spend hours tracking down who can give you money for it. Me: **** it! Orders from Amazon for $13😒

  • iamsarahkaiser Sarah Kaiser (@iamsarahkaiser) reported from Kansas City, Kansas

    @AmazonHelp Okay, once I’ve calmed down a bit I will. Your customer service has been great, so you don’t deserve the frustration I may dish out at this moment. Thanks for reaching out.

  • IanBuglass Ian Buglass (@IanBuglass) reported from Todmorden, England

    @catwoman1957 @Joso224 It's on Amazon. Look at Beaphar, scroll down and it says "frequently bought with" and that's where de-furrum is. The main difference is that I put ours on my finger and she licks it off.

  • jenuhrayfee Jenna Rayfee (@jenuhrayfee) reported from Maryville, Missouri

    @AmazonHelp I have never left a review for anything, this would be my first attempt, that was the error message I got instead. I was under the assumption it wouldn’t let me since I didn’t buy it from my account someone bought it for me from amazon.

  • ChelseaKayHurst Chelsea Kay Hurst (@ChelseaKayHurst) reported from Austin, Texas

    The past few months I’ve been unknowingly charged on my amazon digital account from someone who hacked it. So wild but glad it was finally caught and @amazon reimbursed all the charges with no problem. Just wanted to say thank you!!

  • louiseelana louiseelana (@louiseelana) reported from Milton Keynes, England

    @lavercombe @benadamsuk I really hope they trace the car Kristian. Police & @IAMRoadSmart advice is a key signal blocker wallet. You can get them from Amazon etc. We had a spate of cars being nicked in MK by a similar means. Mine was broken into but they were disturbed.

  • prestonpatillo Preston Patillo (@prestonpatillo) reported from Fort Wayne, Indiana

    @AmazonHelp Rahul S at the Amazon Customer Service call center is MVP for helping me out and taking care of the problem!

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