Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 14
New York City, NY 14
Atlanta, GA 14
Chicago, IL 13
Seattle, WA 11
Manchester, England 10
Columbus, OH 9
Los Angeles, CA 9
Denver, CO 8
London, England 7
San Jose, CA 7
Miami, FL 6
Edison, NJ 6
San Francisco, CA 5
Tampa, FL 5
Ashburn, VA 5
Coatesville, PA 5
Jacksonville, FL 5
Boston, MA 4
Las Vegas, NV 4
Paris, Île-de-France 4
Philadelphia, PA 4
Southampton, England 4
City of London, England 4
Frankfurt am Main, Hessen 4
Glasgow, Scotland 4
San Antonio, TX 4
St. Louis, MO 4
Columbia, MO 4
Houston, TX 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • DoctorHimbo 🐝 YOURS, IMMORTALLY OUT NOW🐝 (@DoctorHimbo) reported

    @AddyBrossWrites I wish people would stop hating on consumers and authors using Amazon and actually hate on the real issue: the industry and trad publishing.

  • vasanth7771 vasanth (@vasanth7771) reported

    @AmazonHelp Not working no help

  • harenderg1 harender gujjar (@harenderg1) reported

    So delivery boy called his supervisor name Vikram to solve this issue but Vikram talk to us in a very rude way and latter cancelled our order by writing exchange mobile not meet Amazon's requirement, although my mobile is in good condition.

  • TalentedMrMojo Mojo Brown (@TalentedMrMojo) reported

    @AmazonHelp @comiXologyfree If I'm honest it's been a poor experience since February. Communication from Comixology is sparse, and repairs do not seem to be a priority. They're failing their customers. As for specific issues, in short... it would be simpler to list what is good.

  • 1432KASH Karishma Rawat (@1432KASH) reported

    @AmazonHelp Yes i have connected but there was some issue so the agent told me to connect again. So please provide the link.

  • s_ketharaman Ketharaman Swaminathan (@s_ketharaman) reported

    @Clagett OMG. That's ridiculous. Thankfully, I can opt for "Pay on Delivery" and delivery becomes Amazon's problem.

  • aLilNightMusing A Little Night Musing (@aLilNightMusing) reported

    @AmazonHelp @amazon I will do this later, but let me clarify to you that this is not just a problem with *my* account. I know this because I tried searching for reading glasses on Amazon’s website without signing in, and the same thing happened. You seem to be avoiding the question by deflecting.

  • vasanth7771 vasanth (@vasanth7771) reported

    @AmazonHelp @JeffBezos shame on your staff and the current model of support system you have. As a customer I feel difficult to contact support, machine will not handle everything precise. It is really hard to reach executive and automated system no help to resolve issue

  • harenderg1 harender gujjar (@harenderg1) reported

    @AmazonHelp please resolve this issue. This is the fault of your representative's supervisor name Vikram.

  • Mm50253 jewpac shakur (@Mm50253) reported

    @DSW_xyz @WalkerBragman Yeah Walmart and McDonald's didn't shut down, small businesses shut down and it crushed the owners and employees. Of course Amazon is going to make more $ when you make people afraid to leave their houses

  • harenderg1 harender gujjar (@harenderg1) reported

    @amazonIN @AmazonHelp today you have to deliver my one plus phone order by 9PM, but due to some issues your delivery boy called us around 10:30PM for delivery,as we have to return our old phone now option of same is not visible and a line is written- we are very sorry, ,

  • ashrafimam786 Ashraf Imam (@ashrafimam786) reported

    @AmazonHelp Please close this amazon help twitter handle. No point of putting the problems here. As you guyz simply give hope and no resolve of the problems.

  • DTMP02 Dean Peterson (@DTMP02) reported

    @TheActualCC hey cc, any clue when they are gonna fix the points glitch? I wasn’t aware of it till yesterday and purchased a code off amazon yesterday. Redeemed the points on xbox and nothing, been about 20 hours. Some people are saying they’ve been waiting more than 3 days.

  • thebesteverr99 Michael Godfrey (@thebesteverr99) reported

    @BradHarris99 @Zirksee @MaddenNFLDirect That’s not an EA issue, that’s a Walmart/Amazon/ or PlayStation/Microsoft issue

  • niyati0632 Niyati Shah (@niyati0632) reported

    @AmazonHelp i am getting this same reply..from you from the last 3 days....you guys have only same reply...you told that my issue is being escalated....but i can't see that bcoz...ur social media team is also not answering...really shameful on ur part @amazonIN @AmazonHelp

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