Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 21
Atlanta, GA 18
Dallas, TX 17
Seattle, WA 14
Columbus, OH 14
Chicago, IL 12
Miami, FL 11
Charlotte, NC 11
Denver, CO 11
St. Louis, MO 10
Edison, NJ 10
San Francisco, CA 10
Los Angeles, CA 9
Manchester, England 8
London, England 7
San Jose, CA 7
Las Vegas, NV 6
Indianapolis, IN 6
Washington, D.C., DC 6
Portland, OR 5
Tampa, FL 5
Philadelphia, PA 5
San Antonio, TX 5
Columbia, MO 5
Lexington Park, MD 5
Jacksonville, FL 4
Ashburn, VA 4
Frankfurt am Main, Hessen 4
Vancouver, BC 4
Houston, TX 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • DjAashlesh DJ #Leash (@DjAashlesh) reported

    @AmazonHelp @amazonIN I had to cancel the order and again placed the new order. Now again I am facing the same issue.. can you please look into this and help me get delivered?

  • Grunhardt Dasterdly Funion (@Grunhardt) reported

    @Nerdrotics They aren’t much of a showrunner if almost every single day non stop people say the show is ****. It seems just the funding from Amazon is all it has for a flotation device cause otherwise on another network this **** would of been shut down 2 episodes in and that’s being nice.

  • nikhilajmani nikhilajmani (@nikhilajmani) reported

    @AmazonHelp clicking on this link is asking me to login, which I am not able to do. Now I am getting really pissed off. you guys are really of no use

  • shadowyMDZS shadowyblue (@shadowyMDZS) reported

    @ClaysCourt This makes it more evident that their issue isn't really being about being "loyal" to Tolkien or PJ or hating Bezos/Amazon (considering they're fans of other Amazon shows) but there's something very specific and deeply malicious behind all this hatred against TRoP.

  • webology 🎃 Jeff "weBOOlogy" Triplett 🎃 (@webology) reported

    @lukeman @bitprophet I thought it was an Amazon vs. Apple issue, but the Music App is equally as stubborn. I think I'm warning up to trying a HomePod Mini even if it means it'll be to play a non-Apple service.

  • jmxyi 𝒥𝓂𝓍𝓎𝒾 (@jmxyi) reported

    @Laur_Vigs @Affirm Did you have them fix the problem ? My loans with Amazon disappeared as well and it’s really bugging me ! I know I have to pay them soon and it’s such an inconvenience to go out the way to call them when all you could do is pay from the app!

  • wmdevlp WmDEV (@wmdevlp) reported

    @tyler02020202 That has been my personal agenda for years now. And I go further: the amazon should be burnt down and parking lots should be built.

  • ShrinivasGangal Shrinivas Gangal (@ShrinivasGangal) reported

    @amazonIN @amazon @JBLaudio Response from Amazon India social media team after long wait, multiple followups and undergoing frustration levels: "I see that the issue is escalated and our team received an update that the order was delivered intact.".

  • k_ashish_t Ashish Tripathi (@k_ashish_t) reported

    @AmazonHelp I am also sure that product will get delivered on expected date But that expected date is the root of all problems, I am very sure If it was @elonmusk company, In this much time they would have delivered to moon or ISS.

  • YeshThakur8 Yesh Pradhan (@YeshThakur8) reported

    @AmazonHelp Hi team, Issue not resolved. Please confirm about my order or refund my amount.

  • tweebee28 Twisha Banerjee (@tweebee28) reported

    @amazonIN @AmazonHelp Experiencing terrible customer service about a phone delivery since 5 days. The item is super delayed. Order number 404-5523253-2777147

  • aditya63277388 Aditya Nukavarapu (@aditya63277388) reported

    @AmazonHelp I tried that but there is no use. Your executives are unable to solve the problem. Seller is ultimately going to loss because of your delivery partners.

  • ManavSahni manavsahni (@ManavSahni) reported

    @TataPower Hi Trying to pay my bill for the last 3 days but it gives an error. Tried through different payment gateways/apps - Tata Neu, Amazon, PayTM but still not happening. Today is the last date. Please help.

  • Ravikumar57 Ravie (@Ravikumar57) reported

    @JeffBezos where is my refund ..@amazonIN @AmazonHelp shut down the **** ******* *******

  • manishdey26feb Manya_K_D (@manishdey26feb) reported

    @AmazonHelp It's of no use because it's connecting to the same horrible chat option. #Amazon should learn from #Flipkart on how to handle social media complaints. They have a dedicated team who takes accountability and RESOLVE issues unlike Amazon.

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