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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lügde, NRW 1
Paris, Île-de-France 13
San Francisco, CA 1
Llucmajor, Balearic Islands 1
Barcelona, Catalonia 3
Ash Grove, MO 1
Madrid, Madrid 4
Castellterçol, Catalonia 1
Alicante, Valencia 2
Saint-Herblain, Pays de la Loire 1
Narón, Galicia 1
Vienna, Vienna 1
Tres Cantos, Madrid 1
Salisbury, MD 1
Amsterdam, nh 1
Moorpark, CA 1
Zaragoza, Aragon 1
Corminboeuf, FR 1
Armentières, Hauts-de-France 1
Sainte-Agathe-des-Monts, QC 1
Waldbröl, NRW 1
Victorville, CA 1
Louisville, KY 1
Bohain-en-Vermandois, Hauts-de-France 1
Owosso, MI 1
Washington, PA 1
Reynosa, TAM 1
Marquette, MI 2
Boston, MA 1
Bordeaux, Nouvelle-Aquitaine 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Trevor_Majors We understand your concern. We're here to help. While Alexa for shopping can't be disabled, you can dismiss or close the window by following these steps: If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for Shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the down arrow in the top of the chat window. If you're on the Amazon website, you can close the Alexa screen by clicking on the Alexa button on top of your browser screen, or clicking on the down arrow in the top right-hand corner of the chat window. Don't hesitate to reach out if you need assistance in the future. -Brandon

  • jlocraf
    J-Lo Crafford 🇿🇦 (@jlocraf) reported

    @Authw8 Needing a solution implies there's a problem. Is there one? We can just let them do their thing. They aren't exactly planning an invasion or something. And they clearly are aware of the outside world. My hope is places like that and the various tribes in the Amazon stay cut off from the rest of the world forever. Would just be funny if in a thousand years there are still people running around the jungles half naked using spears and bows.

  • Artilinr
    Artilin Row (@Artilinr) reported

    @AmazonHelp I have spoken .chatted with them. They are not efficient to resolve issues

  • gparida
    Gyan Parida, Ph.D., MBA. (Capitalist Monk) (@gparida) reported

    @AmazonHelp This is the 2nd time for the same order. Msg now- "Your package may have been affected by an issue that occurred in transit. We are sorry for the inconvenience......"

  • FatemaI
    fatema ismail (@FatemaI) reported

    @AmazonHelp Please connect with me on chat/call to explain the issue!

  • gparida
    Gyan Parida, Ph.D., MBA. (Capitalist Monk) (@gparida) reported

    @AmazonHelp another order. msg today: "Your package may have been affected by an issue that occurred in transit. We are sorry for the inconvenience."

  • NateGinsburg
    Nate Ginsburg (@NateGinsburg) reported

    Took an Amazon PPC account from 50% ACOS to 22% in 3 weeks. It was a housewares brand, totally disorganized. We started by cutting massive ad spend waste: negating, pausing, shifting budgets to profitable areas. Then, we doubled down on winners. More spend on existing strong areas, and expanding winners into new placements/match types in isolated groups. It's all about layered strategy and consistent weekly optimization. Don't just set it and forget it.

  • AkkianAvi
    HALF CA (@AkkianAvi) reported

    @AmazonHelp This is the email of your specialist team where I can not even reply. I don't know how amazon can solve this issue with one way communication where customers have no rights to reply.

  • Ragnar_Axes
    Benzene Danneskjöld (@Ragnar_Axes) reported

    @jaffo_studios Ok, first off, there is a formed sheet metal cover that needs to be popped off of the solenoid, then you have to remove a pigtail plug that wraps around in the way of removal (small flat-top screwdriver is yer fren here). 2: there are 3 bolts that hold it in, at the front of it where it goes into the flywheel housing. 2 are 14mm (blue) one is 10mm (pink). The 10mm one is for a thin sheet metal port-hole cover that the started goes through. You’ll want to access all those from UNDER the truck. 3: here’s where you wanna yoink the wheel & remove her wheel well *******. This part is going to require a 13mm wrench (ratcheting wrench is king! Craftsman if buying local or Amazon for best price, if you’re not a MATCO or Snap-On slave;) and an 8mm wrench: remove the 13mm nut of the larger electrical post 1st. Get wire out the way (I like to mark them/zip tie em to something, just so I don’t lose em!) At this point, it’s impossible to get to the 8mm one, so now you gotta wiggle & fight the starter BACKWARDS, enough to remove the sheet-metal port-hole cover out from around the reciprocating gear-end of the starter & off the truck. Now Mission-Impossible the starter nose-down SLOWLY, there is enough slack on the 8mm wire to drop it out enough the access the 8mm post & nut; remove it & you’re 1/2 there! 4: go on a crack bender in your neighbor’s hall closet but before you do, hire Jose from “Hernandez Tires”, the 1-man tire shop in EVERY major -and minor- town across America, to reinstall the new starter for you because you “was gonna do it myself but I hurt my back in a POW camp in Nam & I’m having a flare-up cuz my ex old lady stole my oxy script & ran off with her Pagans MC boyfriend and my ******* doc won’t give me anymore till the 27th”. He will do a GREAT job, for cheap. When you run out of crack & sober up, she’ll be good as new! Well…. At least until you need to replace the wheel bearings & seals and moog upper/lower ball joints & tie rod ends…. Hope that helps! The fuzzy one is the pop-off stamped sheet metal shield that comes off 1st, #2 is looking up from below at the starter. And lastly: YES, a lift would be helpful, but a hike up & jackstands / creeper / headlamp will do just fine, as long as the aforementioned Nam injury ain’t flaring up… 🫶🏼👊🏽🤙🏽

  • politicalsock
    Political Sock (@politicalsock) reported

    A solution to what?? Did this wealth just fall to these 1% from the wealth tree? Maybe if you had been standing in the right place, you would have lucked into it? Or do these numbers reflect an elite group of achievers who advanced society to everyone’s benefit? Do you like the Roku device that streams anything into your home? Do you like the Amazon app that lets you shop for anything and have it delivered to your front step in 24 hours? YouTube began as an angel-funded enterprise working from a makeshift office in a garage. Do you wish those three guys never built it? The top 1% isn’t a problem. It’s a blessing that there are men among us who dream big and achieve.

  • MarkHajda
    Mark (@MarkHajda) reported

    @SenSanders Just to be clear Amazon stock is in the index funds in my 401K. If Bezos had to sell billions just to pay a wealth tax then the stock would go down which would affect me directly.

  • FatemaI
    fatema ismail (@FatemaI) reported

    @AmazonHelp Have no option but to wait but totally let down by the unfair policy followed by AMAZON!

  • motu_progress
    Motu in Progress 🏋️ (@motu_progress) reported

    @imYadav31 Current card is 4th card from Amazon pay. I had to block all because I was getting such transactions but failed due to security. Current card is last and I can't get new now. I still receive such msgs sometimes. Weird. I have 3 other CC but only AmazonPay has issue for me

  • brinkzapp
    Brinkz (@brinkzapp) reported

    Facebook web is broken, github is down, amazon total wrong invoices, we see world fall apart due ai, the biggest issue is as you use ai for building only, now i spend serious amount of token just to test

  • proirritater
    Dior Sausage (@proirritater) reported

    Using Amazon to buy things is so frustrating now! 1) no way to talk to customer service for delays, product issues; their chatbot and service page is useless 2) half the product listings are “sponsored”. 3) brands only list old, discount inventory, not their best

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