Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 49
Seattle, WA 45
New York City, NY 45
Chicago, IL 45
Atlanta, GA 33
Dallas, TX 31
Miami, FL 27
London, England 27
Phoenix, AZ 23
Denver, CO 23
Paris, Île-de-France 22
Ashburn, VA 22
Washington, D.C., DC 17
San Francisco, CA 15
San Jose, CA 12
Indianapolis, IN 12
Toronto, ON 12
Las Vegas, NV 12
Houston, TX 12
Berlin, Land Berlin 12
Minneapolis, MN 11
Jacksonville, FL 10
Charlotte, NC 10
Kansas City, MO 10
St. Louis, MO 9
Duluth, GA 8
Montréal, QC 8
Oklahoma City, OK 8
Boston, MA 7
Manchester, England 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Akshayj76248346 Akshay jain (@Akshayj76248346) reported

    @AmazonHelp Ma’am login karne ko araha hai after logging details entering again app is opening now what to do

  • bicthidiot clark (@bicthidiot) reported

    also don’t turn from this situation and buy from amazon you freaks that’s the whole issue

  • drb_ra C2IntelFeedsBot (@drb_ra) reported

    Cobalt Strike Server Found C2: HTTP @ 44[.]209[.]247[.]95:2222 C2 Server: 44[.]209[.]247[.]95,/pixel Country: United States ASN: AMAZON-AES #C2 #cobaltstrike

  • 0iamavi Avinash Sharma (@0iamavi) reported

    @AmazonHelp @amazonIN @AmazonHelp do you read my query properly that's what i am asking how can i connect them if your chat and call both option are down. Is there any toll free number to contact you. As i am trying to connect you since last week but didn't get success.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @rinkisi54562792 Sorry to know about the trouble. Amazon being a marketplace we can assist you with a return/replacement only within the return window. If it's post the return window, kindly contact the manufacturer to avail the warranty. -Supriya

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @vereena0x13 Hi there. We're sorry to hear about this issue you're having. Which Amazon marketplace is your account associated with (.com, .uk, .ca, etc.)? -Ava

  • rajendra5632 Rajendra Riwaria (@rajendra5632) reported

    I'm unable to login my amazon account.I forgot my password. I have called many times to customer care and they have refused to solve my problem.

  • TNasty832 T-Rav 🦢☧ (@TNasty832) reported

    @JesseKellyDC Exactly. Small businesses were forced to be shut down during the pandemic but we could go to wal mart, target, and order from Amazon all we wanted to.

  • MichaelLRoss7 Michael L. Ross Author (@MichaelLRoss7) reported

    @sydyoungstories Personally I think it sucks. Most people buying in an airport are buying for immediate reading, IMHO. Taking it back for a refund is just stealing, unless it is so terrible it’s a DNF. There are plenty of other ways to recoup cost - selling used on Amazon for example.

  • nityanand111 Nityanand111 (@nityanand111) reported

    @JeffBezos Good for making money for Amazon but not good for customer. No caring customers geniune issue. Supporting Amazon team for fraudulent. I have requested for him regarding my issue but nothing happened. I have provided all documents of fraudulent

  • girish8192 Girish Arora (@girish8192) reported

    @AmazonHelp @amazonIN @amazon It has been almost 2 weeks and my issue is still unanswered wherein I was promised a resolution in 72hours. It's a shame to see how much amazon customer service is degraded nowadays. Could I request you to look into my query on high priority please.

  • jhht009 James Taylor (@jhht009) reported

    @AmazonHelp Also, it's going to fill up my whole recycling bin. Maybe you should 'learn' by understanding feedback from customers as opposed to giving me a tonne of reading material that doesn't solve this packaging issue. Maybe someone from Amazon can come back and collect this massive box?

  • thisisdvise Visenitis (@thisisdvise) reported

    @amazon Has given me the worst experience in the US.They cancel last minute and say it was a glitch the product should not have been there on their website.This is shocking to say the least!The CC rep didn’t care about this.She said you are welcome to not shop from us.@JeffBezos

  • HKSHETTY4 HK SHETTY (@HKSHETTY4) reported

    @amazonIN @amazon hi amazon you are a greatcompany however I am facing challenges on replacing my new Samsung ultra. The new has heating issue on charge up battery draining issue and scratch

  • Akshayj76248346 Akshay jain (@Akshayj76248346) reported

    @AmazonHelp They are saying in investigation they found that product is delivered okay but they can only say about outer cover whts inside whats the proof why as a customer I should face this issue u tell please its a request refund my money and take ur product back i dnt want it

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