Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Vienna, Vienna | 2 |
| Chicago, IL | 3 |
| Honeoye Falls, NY | 1 |
| Helensburgh, Scotland | 1 |
| Annecy, Auvergne-Rhône-Alpes | 2 |
| Nancy, ACAL | 1 |
| Bayeux, Normandy | 1 |
| Port Orange, FL | 1 |
| Madrid, Madrid | 4 |
| Paris, Île-de-France | 12 |
| Columbus, IN | 1 |
| Palmyra, VA | 1 |
| Santa Fe, NM | 1 |
| Township of Evan, KS | 3 |
| Monterrey, NLE | 2 |
| Brigham City, UT | 1 |
| Laurel, MD | 1 |
| Rennes, Brittany | 2 |
| Hudsonville, MI | 1 |
| Quarteira, Faro | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Harringay, England | 1 |
| London, England | 2 |
| Lalinde, Nouvelle-Aquitaine | 1 |
| Valladolid, Castille and León | 1 |
| Wichita, KS | 1 |
| Knoxville, TN | 1 |
| Iztapalapa, CDMX | 2 |
| Frankfurt am Main, Hesse | 2 |
| Canton, OH | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Lianchi (@Lianchi830342) reported@Caterinna313 Everyone should go on Amazon and once you type in the name of the book, scroll down to “Report this article” and report it for whatever reason you find it offensive.
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Jake Martin | Amazon Advertising 🛠 (@jake_rm_) reportedStaying well-stocked is vital because delivery time is a huge driver of conversion rate and organic rank. If your inventory drops below what's needed to meet demand for a keyword in a specific location, Amazon will often lower your rank there and surface a competitor with a faster delivery time. Ads take the same hit, and it starts before you're actually out of stock. Let's say you have a popular variation item getting low in stock. The delivery date pushes out while the low stock ASIN is still live in your campaigns, getting impressions. The shopper sees a delivery date weeks away and scrolls. They would have no idea there's a variation on that page arriving next day. So you end up suppressing the ASIN by hand to stop it serving a bad delivery promise, then going back through the campaigns to switch it all on again weeks later. Low inventory lowers CTR, CVR, organic rank, AND bogs down your PPC operations. Do what you can to keep stock levels healthy!
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Bronx (@Bronx_wrangler) reported@Essiex2a And all international firms and all large corporates in SA. All are compliant. Do you prefer the 30% black elite shareholding? StarLink proposed to do be same as Amazon. Do you oppose StarLink in SA? The issue is the GNU.
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BG Burton (@CuriousInkCo) reported@MiddleAgedBaby2 @amazon 1st world problems are still real problems because we live in the 1st world! Not getting the stuff you ordered to save time in a timely fashion is annoying AF. Your Amazon experience is very different from mine, & I can’t figure out why. I get offered discounts (usually digital credits) for delivery on my weekly Amazon Day, by shipping in manufactured container, & choosing a no-rush option. They did lose one bag of my grocery order this week, but they credited my account in 6 hours. Wish I knew how to fix it for you. I rely so heavily on Amazon I’d be totally flipping over your experience. 😢
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Juan Guillermo Ruiz (@JuanRzc) reported@AmazonHelp Hi. Issue on Prime video. One particular movie plays in bad quality. It's available with Prime, I didn't rent it or use a subscription. Thank you
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A. (@esqinhiding) reported@_kingrosier people say Away is good. and Beis. or my brand that i got my amazon that haven’t broken at all lol
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Quan S. (@Quandalyn) reported@AmazonHelp Not true! A generic email generated by Amazon is not fixing the issue! There is no way to reach this department, which is problematic AF!
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Dr Mark van Rijmenam, CSP (@VanRijmenam) reportedFive juries have now given awards to a book about not having time to think. I treat that as a symptom, not a compliment. My book on riding the tsunami of change has now won five awards. It leaves me oddly unsatisfied. An award means the question landed. It does not mean we answered it. Now What? argues that the hardest problem we face is not artificial intelligence. It is that human beings absorb change at human speed, and change stopped arriving at human speed. Every leader I meet is moving faster. Almost none of them are thinking slower. So here is my stance. The bottleneck is no longer the technology. It is us. Our institutions, our attention, our capacity to make sense of things. You cannot fix a sense-making problem by shipping faster. Irreversible decisions deserve your slowest thinking. Most organizations have this exactly backwards. They deliberate for months over choices they could reverse in a week, then settle the irreversible ones in a single meeting, without thinking of the unintended consequences that will arrive years or decades later. Which decision on your desk this quarter can never be undone? Read why the award worries me more than it flatters me, find the book on Amazon or elsewhere.
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queenB (@KENDALLKUBAN) reported@akafaceUS Don’t blame Amazon, ppl got really lazy is the problem
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Kolluru Akhil Teja (@akhilteja099) reported@ZeptoNow Placed order OIJJRHNRL21779 purchased 3 rakhi special amazon GC issued by pine labs and when we are trying to add it in amazon it is throwing validation error.Please help.Reference Id 6014854979439364,6014854979329348,6014854979407104 @AmazonHelp @PineLabs
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Madeleine Begun Kane is also @MadKane@mas.to (@MadKane) reported"Amazon drone drops package into swimming pool" If you long for deliv'ry by drone, And your yard has a pool, make this known, Else your package might drown When the drone throws it down And it sinks like an overpriced stone.
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Jane Reynolds (@JaneReynolds8) reported@AmazonHelp Thank you. I’m normally a very happy customer so it’s not a huge problem, but I will just fill out the form.
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Marcus Cruz (@Marcus8214) reported@rauliscoolyo @salinisalazini Problem is that there is 30 nationally televised games. So you still need ESPN, NBC and Amazon Prime.
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AFCB Oldgit 🏴🇺🇦 (@AFCBOldgit) reported@DeborahHD @amazon I don't know about you, but we sometimes have an English girl deliver to us, she's EXCELLENT, but it's virtually always foreign delivery drivers that are the problem, and some, hardly speak English, so whether they're trying to do everything to avoid talking I've no idea 🤷
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Conor (@leprechaunsrfun) reported@AmazonHelp No you're good this is a staff issue with the delivery hand off
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