Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Detroit, MI | 7 |
| Chicago, IL | 46 |
| Seraing, Wallonia | 1 |
| Manistee, MI | 1 |
| Pune, MH | 1 |
| Seattle, WA | 51 |
| Alamogordo, NM | 1 |
| Spartanburg, SC | 3 |
| Frontenac, MO | 1 |
| Wixom, MI | 1 |
| Orlando, FL | 10 |
| Folkestone, England | 1 |
| London, England | 24 |
| Toronto, ON | 17 |
| Aurora, CO | 4 |
| Orange City, FL | 1 |
| Atlanta, GA | 30 |
| Lynchburg, VA | 2 |
| Xalapa de Enríquez, VER | 2 |
| Plymouth, NH | 1 |
| Philadelphia, PA | 8 |
| Wilmington, DE | 2 |
| Denver, CO | 20 |
| New York City, NY | 45 |
| Rennes, Brittany | 2 |
| Minneapolis, MN | 12 |
| Washington, D.C., DC | 18 |
| Clearwater, FL | 4 |
| Miami, FL | 29 |
| West Springfield, MA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Heather O'Brien✍️ (@RealHeatherOB) reported@Saengard @jroberts1324 Yes. And you make a salient point. They're not hanging out on social media - they're off reading, like we want them to be. The better question is "where are the readers FINDING their books," rather than where they are. Many book marketers fail with the Amazon ads, etc. But there must be a place they go to get recommendations. I still, despite what anyone advises, love to create book trailers (mine and others'). Perhaps it's a budget issue. It costs a lot to "be" where those readers may encounter us. And we need really good 15-30 spots to air wherever they are when they come up from their current reads.
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Madhava Rao (@madhavarimilli) reported@AmazonHelp @amazonIN Your chat link is not working I am disappointed with this kind of service. I regret auto renewing prime membership and just ordering 1 item made me not eligible for refund and the item also has not been delivered. I need a refund of prime it's useless if this is the case.
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Knut (@Knut629273) reported@doggirlinspace I go through Rothko on Amazon, they are the same price as a surplus store, but the same quality as military issue. Also more colors.
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Jesse Eckel (@Jesseeckel) reported@JillFilipovic @Noahpinion The problem is the government already wastes a huge amount of the tax money they raise. Giving them more simply will lead to more waste. Also nobody is forced to work at Amazon, they apply and choose to work there. If those workers want to ask for pay raises, or refuse to work for the amount Amazon is paying that’s acceptable. If they choose to take it that is their choice. More laws = more bloat that makes it harder for competition to thrive. It typically leads to regulatory capture, extreme prices for consumers and overall worst conditions not better. Why not just let workers exercise personal responsibility and free choice?
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The Benz Collector (@BenjaminSu36349) reportedI know exactly what HR employee did it to the exact same woman who disrespected my wife due to her jealousy issues and caused my wife to quit working at Amazon because of that and now you’re same high paid salary employee is playing games with my life again
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David Shih (@djhshih) reported@techspence Not sure you should trust any LLM, even aside from the hallucination issue. Opus released Claude Code's source. Kiro happily nuked Amazon's production db. GitHub Copilot with Sonnet 4.5 destroyed my local repo. Twice. Codex with GPT-5.4 faked code test results and gaslit me.
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Alex #teamDawnLoveDavenportMethyd (@ajnurve_) reported@ok_but_no_ Istg if they kill off Marie after saying shes what needs to stop Homelandet, I will burn Amazon down to the ground
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M N S (@mahesh_n_s4468) reported@AmazonHelp I contacted them, no use. My issue is not resolved. Your delivery partners are not picking up your calls itself, how will they pick up customers calls. I could see return pickup is deleted now in my account. Do not scam the customer. I'm stuck with this order for around a week
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sauME!ow ✨ (@saume_ow) reportedI HOPE AMAZON BURNS DOWN TO THE GROUND
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Maike Dinh (@MaikeDinh) reportedClaude quoted a 15% referral fee on a SKU yesterday. The real rate was 8%. It wasn't a rounding error — Claude just made a number up. If you've been using AI for any Amazon work, you've had a moment like this. A margin that came back clean and confident and turned out to be completely invented. A spend figure you used to make a restock call. An ACoS Claude "averaged" from data it didn't actually have. Most of us assume this is a bug that'll get patched. It isn't. Anthropic — the company that builds Claude — published their own research on why this happens. Claude is trained to be helpful. Saying "I don't have enough data to answer" feels like failure to the model. So when the specific number isn't in front of it, Claude reaches for something close. Something that fits. Something plausible. Not yours. And here's the part most of us missed: Anthropic also published the fix. Five specific techniques. Each one is a single line you add to your prompt. Each one works whether you're using Claude on the website, the desktop app, or Claude Code in a terminal. One of them tells Claude it's allowed to say "I don't know." One makes Claude quote the source row before it does any math on your data. One makes Claude audit its own previous answer and flag anything it can't point to a source for. These aren't theory. These are the five moves the sellers getting real work out of Claude right now are actually using. Most people read past Anthropic's guidance because it's buried in a help doc. The ones who didn't are the ones whose margin decisions are still holding up at the end of the quarter. What's the most expensive number Claude has ever invented on you? Video in comments ↓
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Aditya (@AdityaK999) reported@chetakofficial I want to purchase Chetak C2501. Why is it not showing now on Amazon @amazonIN ? It was showing till today morning, now when I want to make payment, it stopped showing suddenly. Please resolve the issue. @chetakofficial
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Knowledge Rebels (@knowledgerebelz) reported@WallStreetApes Does the price go back down if she goes to the address bar and goes to Walmart or Target, for example? Her: finds product Amazon: shows price Her: refreshes Amazon: price goes up Her: goes to a competitor Amazon: ... Her: comes back Amazon: original price?
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CalifornianGal (@ekimCalifornia) reportedAmazon is becoming obsolete Reality Amazon's evaluation infrastructure got deprecated by sophomore @im_roy_lee in 4 days It's a hiring problem not cheating problem But like sore loser Amazon complained to @Columbia Given @JeffBezos myopic tacky classless moves - makes sense
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Oli Mabane (@marketingmabane) reportedReview mining is the most underrated skill in paid media and I will die on this hill. Before we touch a single creative for a new brand we go through hundreds of customer reviews. Theirs and their competitors'. Amazon. Reddit. Trustpilot. YouTube comments. TikTok replies. Forums. Anywhere real customers are talking without a filter. We're not looking for "great product 5 stars." We're looking for the specific language people use to describe their problem. How it makes them feel. What they tried before. Why it didn't work. What finally convinced them to buy. What surprised them after purchasing. That language becomes everything. Your headlines. Your hooks. Your objection handling. Your listicle angles. Your landing page copy. All of it pulled directly from the mouth of real customers. When your ad sounds like something your customer has already said to themselves, it stops the scroll in a way that no clever copywriting ever will. That's not a theory. We see it in the data every single week. The brands that skip this step and go straight to creating are the ones who end up producing 80 creatives a month wondering why nothing converts. The research is the shortcut. It just doesn't feel like one.
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Joseph Mathews (@JosephMath87783) reported@AmazonHelp It’s your problem, do you want me to share expletives?