Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Town of West New York, NJ | 1 |
| Dallas, TX | 37 |
| Seodaemun-gu, Seoul | 1 |
| Brisbane, QLD | 1 |
| Sacramento, CA | 5 |
| Oakland, CA | 3 |
| Decatur, IL | 1 |
| Tías, Canary Islands | 1 |
| Detroit, MI | 7 |
| Chicago, IL | 46 |
| Seraing, Wallonia | 1 |
| Manistee, MI | 1 |
| Pune, MH | 1 |
| Seattle, WA | 51 |
| Alamogordo, NM | 1 |
| Spartanburg, SC | 3 |
| Frontenac, MO | 1 |
| Wixom, MI | 1 |
| Orlando, FL | 10 |
| Folkestone, England | 1 |
| London, England | 24 |
| Toronto, ON | 17 |
| Aurora, CO | 4 |
| Orange City, FL | 1 |
| Atlanta, GA | 30 |
| Lynchburg, VA | 2 |
| Xalapa de Enríquez, VER | 2 |
| Plymouth, NH | 1 |
| Philadelphia, PA | 8 |
| Wilmington, DE | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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పవన్ సంతోష్ (Pavan Santhosh) (@santhoo9) reported@amazon @amazonIN This is not just unethical; I am sure it is illegal as well. A technical glitch can't rob publishers and writers of their hard-earned money for 6 months. Please do yourself a favour by fixing it & paying them their due, or else, the Telugu ecosystem will simply migrate.
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Boiss gaming (@boissgaming0) reported@AmazonHelp "@AmazonHelp The chat link you provided is showing 'Something went wrong' (Snag with chat). Please arrange a CALL BACK immediately to resolve this safety issue for Order ID: 402-5929485-7693161. I need a refund! #AmazonIndia"
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Karan (@KaV_2599) reportedNow this is an observation with sample set of 1. So my friend is an SDE 3 at amazon in india. Now he was an intern for 2 times there, 2020 and 2021 and got return offer amd working there since 2021. Got multiple promotions and all etc. Now when I ask what projects he works on its mostly around the lines of "I have to fix this script", "I have to debug this feature etc" more in the lines of support work rather than something a senior SDE would do. On contrast the SDEs working for amazon here in USA, my Indian friend working for amazon is doing the coding equivalent of grunt work than actual core projects. And I've talked to this with others and they mentioned this is more or less true for most FAANGs in india.
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lostnorther (@miguel197820) reported@hamishSG @premnsikka Of course it can. You can't make billions in the UK and pretend you've broken even due to tax accountancy and moving money between countries. Amazon, Google, etc. should pay profit in the country they make it, not send all profit to a tax friendly location.
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Sassafras (@MrBoilered) reported@AmazonHelp Everyone watching your NBA Playoff games is experiencing problems because you are severely lacking in live broadcasting skills. You need to consult @YoutubeTV to learn how they do it so well. @NBA
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DisLesTermes (@DTermes79143) reported@sihooofficial You guys are **** your customer service via Amazon is terrible. I ordered an ergonomic chair from you, and you still haven’t managed to arrange the return. It’s unacceptable to only get one response per day.
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Ravi Soni (@raveesonee) reported@AmazonHelp already did but not opening therefore open from another phone which is also not working
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@vkatochtheterrible (@vkatochtheterr1) reported@AmazonHelp Great @AmazonHelp . I got below reply Hello, I am Shibi from Amazon India's Social Media team. This email is regarding the issue you had to face with your order delivery. I’m sorry for all the inconvenience occurred to you.
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yon solo (@jjjjbbb2345) reported@NateGchi I guess you try it on amazon?? Different sign in
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Indian tax payer (@becharataxpayer) reported@AmazonHelp This problem was resolved yesterday , thank you for the help. However it took me taking to social media & making my issue public to get help. I had been calling customer care since 7 Apr but no resolution. Can you action on your end so agents receiving the calls fix these issues
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Bezel (@JarsnCP) reportedThis Amazon prime commentary is absolutely terrible
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@vkatochtheterrible (@vkatochtheterr1) reported@AmazonHelp Upon checking the details,I see that the issue has been investigated and as per the results we have received confirmation as the package has been delivered. We request you to check and confirm the same. Kindly write back to us if you have any further queries related to the same
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Eric Maitland (@maitlande) reportedAmazon Prime NBA coverage is abysmal. Being forced to listen to these Philly announcers is terrible.
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ListingEscort (@ListingEscortAi) reportedHe was selling a slow cooker silicone insert. An accessory that must fit a specific cooker size. So he used images like this and wording like: “compatible with [brand]” I can’t share the brand. Amazon allows fit descriptions. But this was “too much.” Where is that line?
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Jayant More (@JayantG_More) reported@AmazonHelp I have discussed this issue twice with Amazon. They are now saying that the replacement window is closed, no longer responsible. only the Samsung service is responsible for this case. Therefore, we can proceed by filing a complaint in the consumer court for a better resolution?
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