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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boise, ID 1
Swaffham, England 1
Owings Mills, MD 1
Vénissieux, Auvergne-Rhône-Alpes 1
Bowling Green, KY 1
Mercer County, NJ 1
Pembroke Dock, Wales 1
Acapulco de Juárez, GRO 1
Cumbernauld, Scotland 3
Malakoff, Île-de-France 1
Martigues, Provence-Alpes-Côte d'Azur 1
City of London, England 2
Donostia / San Sebastián, Basque Country 1
Paris, Île-de-France 15
Troyes, ACAL 2
Hastings, England 1
Fareham, England 1
Isles of Scilly, England 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Purley, England 1
Township of Evan, KS 13
Hammersmith, England 2
Halle (Saale), Saxony-Anhalt 1
North Port, FL 1
Miami, FL 3
Filer, ID 1
Belvidere, IL 1
Templeuve, Hauts-de-France 1
Minneapolis, MN 2
Apex, NC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • AlfredT27518342
    Alfred T (@AlfredT27518342) reported

    @MahimaJalan2 Actually amazon has been in service for so many years. They should give an option of delivery in 4 hr slots. 8-12,12-4,4-8,8-10 it is so much convenient for people working and like these issues who genuinely wants to rest afternoons.

  • ashley_wright
    Ashley Wright (@ashley_wright) reported

    The uncomfortable truth about TikTok Shop: Most brands aren't actually ready for it. Nobody says this out loud because it sounds like the platform's fault when it isn't. Agencies won't say it because it kills the pitch. Brands won't say it because it means admitting the gap is internal, not external. The platform punishes slow decision-making. A creator needs an answer the same day, not after three rounds of internal approval. A product takes off in a livestream and inventory needs to move within hours, not after next week's planning meeting. Most brands have built systems for stability, not speed, and that works fine on Amazon but falls apart here. Accepting this means building a team that can move at the platform's pace instead of looking for a better creator strategy. This isn't a knock on any brand. Most brands were built for a slower pace of decision-making than TikTok Shop demands.

  • Duan_TheD
    Duan (@Duan_TheD) reported

    @AmazonHelp ordered an RTX 5080 on June 8, chat support twice gave me false info to cancel/re-order, and now my delivery is delayed by 2 months. Chat is broken and repeating the same script. Can a supervisor DM me to fix this?

  • davidyhlee
    David Lee (@davidyhlee) reported

    Here’s what I think is really happening with Fable, as opposed to the @DavidSacks pitch, which is heavy on spin and selective framing. (Though I think he is a smart guy who is coming from a very good place.) 1/ Anthropic itself described Mythos as a serious security threat, if in the hands of the wrong people. 2/ Fable was released with guardrails to responsibly deploy Mythos-class capabilities. 3/ Despite highly regarded guardrails (and even overzealous guardrails, derided by many for their extreme nature), a prompt-based 'jailbreak' (persuasive prompting) was shown to unlock responses that, by Fable's own admission, is within the domain of cybersecurity, which it likely isn't supposed to discuss. Someone (likely an Amazon individual or team tasked with red teaming frontier models) reported this to the US Gov't. 4/ US Gov't asked Anthropic to patch this jailbreak. 5/ Anthropic figured it was no big deal, since the specific method of persuasive prompting (jailbreaking) and the specific type of response was (a) also a susceptibility of ChatGPT 5.5, and (b) probably not a big deal in the specific example provided. 6/ US Gov't disagrees with 5(b) because the same general pattern of jailbreak + response could hypothetically be used for much more nefarious and dangerous purposes. Coupled with a generally salty relationship between the US Gov't and Anthropic, this led to a '**** you' from the US Gov't in the form of the export control directive. 7/ US Gov't, though, probably didn't think of the '**** you' as a very serious punishment, since it imagined Anthropic would simply cut off access to users outside of the US, which the US Gov't probably imagined would be the reasonable resolution. (i.e. spank anthropic, don't kneecap anthropic) 8/ Anthropic, however, given the salty relationship, worries that if a Chinese visitor to the US who is clearly not a "US Person" accesses Fable 5, the US Gov't would come down hard on Anthropic. Or maybe an IRGC operative in Iran, or a hacker in North Korea accessing Fable 5 in the US via VPN. etc etc. Therefore Anthropic takes the approach of shutting down access to Fable 5. 😢 9/ Meanwhile, US businesses are losing the opportunity to learn to work with the most advanced AI model the public has ever had access to, and China's open models are given a chance to catch up.

  • _v_h_r_
    NanoLens (@_v_h_r_) reported

    @AmazonHelp I am tired of following up with your team! They even cut the calls without resolution! And your team knowing the issue also transfers me to wrong senior who is unable to help. And more than half the time i am hold.

  • Mikadzyki_NFT
    Mikadzyki🌙 (@Mikadzyki_NFT) reported

    BREAKING: ANTHROPIC AND THE US GOVERNMENT ARE NOW IN AN OPEN WAR OVER FABLE 5 On June 9 Anthropic released Fable 5, its first public Mythos-class model. On June 12 the government issued an export control directive, and both models vanished worldwide. Formally the ban targeted foreign nationals, but it covered even Anthropic employees without US citizenship. There was no way to tell its own people from outsiders through the API, so Fable 5 and Mythos 5 were shut off for everyone at once. There were two triggers: - first the White House learned that South Korea's SK Telecom, suspected of ties to china, had gained access to mythos through project glasswing - then Amazon showed officials a way to bypass fable's safeguards The irony is that Anthropic wrote the case against itself. For months the company played up the threat: - called mythos too dangerous for open release - said the model should require a license like a weapon - urged the whole industry to slow down development In the end the government took the company at its word and pulled the model, leaning on its own loud warnings. The condition for bringing it back is nearly impossible: block every jailbreak, something no public model can do. Anthropic in turn insists the panic is overblown: - the flaw found is minor and already known - gpt 5.5 and other models find the same bugs with no bypass at all And all of this just weeks before its IPO at a near-trillion valuation. The most powerful model in history lasted three days in open access.

  • pixycup
    UBU (@pixycup) reported

    @AmiriKing Easy fix for Amazon…..those areas can pick their **** up at designated pickup points…not even worth this crap.

  • __vandos__
    Vandos ❓ (@__vandos__) reported

    ANTHROPIC SAYS FABLE 5 RETURNS “IN COMING DAYS” Six days into the export ban. Still no deal confirmed. Here’s the timeline nobody’s connecting properly. June 9: Fable 5 and Mythos 5 launch. June 12, 5:21pm ET: US government issues export control directive. Anthropic gets one letter, no specifics on the security concern. June 13: Both models disabled worldwide. Not just for foreign nationals. Everyone. Anthropic couldn’t verify nationality per request in real time, so the whole thing went dark globally. The origin story is wild. A Korean telecom company with Mythos access got flagged as a China security risk. That triggered Amazon researchers separately reporting Fable 5 vulnerabilities. Two unrelated flags combined into one directive that shut down two models for the entire planet. Now Anthropic’s international chief says “coming days” at a Seoul press conference. Revenue grew from $9B to $47B in the same window this was happening. Refund deadline for anyone who paid between June 9-14 is tomorrow, June 20. If you built anything directly on Fable 5’s API without a fallback, you found out the hard way what single-provider dependency actually costs. Bookmark this.

  • Solid_Skullz
    SolidSkullz (@Solid_Skullz) reported

    @Cheesoart Dear lord Amazon position and everything. He’s getting destroyed down there, really nice

  • CowboysChica
    Star Spangled Patriot✨🇺🇸 (@CowboysChica) reported

    @HistorianUSA1 @TimesOutPost @amazon you better knock this **** off. If it happens in my driveway, there will be problems!!

  • PaprikaGirl_JP
    Paprika Girl (@PaprikaGirl_JP) reported

    @davidrmunson I’ll make a print when the fourth issue of my zine is out (do one of those PoD things on Amazon). It means so much to have a physical copy.

  • dumbani_ayush
    Ayush Dumbani (@dumbani_ayush) reported

    Update on this issue: I have now fully cooperated with every request made by Amazon. I shared: • Tracking ID (AWB 2827787747552) • Shipping receipt • Invoice • Delivery screenshots • Return details • Every document requested by Amazon @AmazonHelp @amazonIN @JeffBezos

  • urmi_mithiya
    urmi mithiya (@urmi_mithiya) reported

    @AmazonHelp I have already shared the details via chat email call.. amazon is denying the glitch, i am not going to spend more time chatting and repeating same story 1:34

  • duckitdude
    Duck it dude (@duckitdude) reported

    @AmazonHelp I have a laptop order which was pending from ages and now canceled then I placed another order today and that again went to 'potential delivery issue'. Worst part is I am unable to talk to customer care @amazonIN Is this what you do to a high value order?

  • Snackzachss
    zach peeks (@Snackzachss) reported

    @letsgetcanceled @IsThatMaple Buy new one off Amazon and return broken one

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