Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 14
Atlanta, GA 14
Los Angeles, CA 13
Dallas, TX 13
New York City, NY 12
London, England 11
Denver, CO 10
Seattle, WA 9
Phoenix, AZ 8
San Jose, CA 7
Columbus, OH 7
San Francisco, CA 6
Indianapolis, IN 5
Charlotte, NC 5
Frankfurt am Main, Hessen 5
Manchester, England 5
Ashburn, VA 5
Madrid, Comunidad de Madrid 5
Las Vegas, NV 5
Boston, MA 4
Kansas City, MO 4
Sydney, NSW 4
Montréal, QC 4
Jacksonville, FL 4
Cincinnati, OH 4
Minneapolis, MN 3
Poplar, England 3
Washington, D.C., DC 3
City of London, England 3
New Braunfels, TX 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • praveensanjay11 praveen sanjay (@praveensanjay11) reported

    @AmazonHelp Sharing email didn't resolve my issue and can you please give me a correct delivery agent who is gonna deliver my package

  • AjNewssac Ashish Hemant Jog (@AjNewssac) reported

    @Startlitskies @AmazonHelp Did you solve the problem with ruthless Amazon..

  • ParyLuvsU 𝗣𝗮𝗿𝘆💙 (@ParyLuvsU) reported

    How many months until Amazon shut down Twitch cause its not profitable enough

  • KaranthSupriya Supriya Karanth (@KaranthSupriya) reported

    @AmazonHelp Your social media support executive Anand had informed that, he will personally track and followup this issue. If I have to chat again, what was the point of waiting for 3 days? Now I have to explain everything to the new executive.

  • PandaTVoce PandaTV (@PandaTVoce) reported

    @exmachina126 @Twitch @amazon Hmm I love ty but I fail to see how this is a twitch or Amazon thing tbh, I see issues with someone like tys size stream more about Ppl will throw $20,a new sub,prime sub to a insanely big streamer over someone like ty and ultimately that's what will make the issues

  • KaranthSupriya Supriya Karanth (@KaranthSupriya) reported

    @AmazonHelp This is the response i got from your team - concerned team is looking into the issue. Concerned team will respond once they have any update. I have to wait till i respond. No ETA can be given for this process.

  • InnitDebbie Innie✨🦋 (@InnitDebbie) reported

    @geeteeukah I thought Amazon runs Ads for you And self...money is the problem

  • Splash_clank Mesul (@Splash_clank) reported

    @are_you_fr_1 @NzeAaron @ajplus Tate is a business, if you consent to partner with him and agree to his terms then it is nobody's fault but your own. Amazon is a business, if you consent to partner with them and agree to their terms then it is nobody's fault but your own. What is the issue here?

  • IamArvind_KS Arvind Sharma (@IamArvind_KS) reported

    @AmazonHelp @AmazonHelp @amazonIN I connected through chat but they failed to provide any update on my issue.

  • FallenAngel2679 Fallen Angel (@FallenAngel2679) reported

    @AmazonHelp I’ve already done all of that. It’s still not working. That’s what I’ve been saying

  • FallenAngel2679 Fallen Angel (@FallenAngel2679) reported

    @AmazonHelp Found out what the problem was. Decided to test the extension cord for the hdmi port and it’s faulty. I can easily get a replacement.

  • DharmilGopani Dharmil Gopani (@DharmilGopani) reported

    @AmazonHelp @JeffBezos @AmitAgarwal again a new agent asking me to elaborate the issue. I have had enough of harassment. you have so called leadership team, if they are empowered and capable to resolve issue over call (without disconnecting/replying 24-48 hrs TAT time) ask them to call me.

  • cathiedunn Cathie Dunn: Novels, History, Coffee Pot Book Club (@cathiedunn) reported

    @hollybushbooks So sorry to hear about the Amazon ranking issue. The worst timing possible. 😢

  • _swilsn S. (@_swilsn) reported

    @amazon @AmazonUK why do your drivers think it is acceptable to bang down doors at 7:30am?? not even the sun has risen yet

  • pritinotpretty Priti (“Pree-thee”) (she/her) (@pritinotpretty) reported

    @AmazonHelp 1. Issue refunds timely. 2. Don’t let associates lie to your customers who have literal receipts. 3. Don’t over refund and then recharge patrons because your associate who spent 35 minutes on the phone with the customer couldn’t get it right.

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