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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 45
Toronto, ON 15
Roswell, GA 1
Holland, MI 2
Liberty Lake, WA 1
Addison, ME 1
Township of Evan, KS 12
Chicago, IL 46
Albi, Occitanie 2
Turin, Piedmont 1
City of London, England 8
Offenbach, Hesse 1
Taylor, MI 1
Boston, MA 11
Fitchburg, MA 1
Inglewood, CA 1
Owosso, MI 3
Orlando, FL 8
‘Ewa Beach, HI 2
Albuquerque, NM 10
Norfolk, VA 4
Williston, FL 1
Denver, CO 22
Lubbock, TX 1
Delhi, NY 1
Mount Pleasant, MI 1
Los Angeles, CA 41
Milton, FL 1
Ashburn, VA 22
Dallas, TX 37
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • OrbitalAbuser
    FloridaMMAFan 😠👊 (@OrbitalAbuser) reported

    @Bagels1924 @amazon Believe it or not it was buying a $500 gift card that started the entire issue. That’s the thing about these enormous companies. Customer service is on life support. They know most people just give up and say **** it I’ll take the loss. Beats dealing with CS.

  • ThomasS44888947
    Thomas Snyder (@ThomasS44888947) reported

    @amazon your app doesn’t ask me what type of car parts I’m searching for anymore and I absolutely HATE it. Please fix this.

  • alfiesteam
    Alfie Hairland 🌻 (@alfiesteam) reported

    @robprogressive They should be classed as social areas and the likes of Amazon should be forced to link discounts to restaurants/leisure through city town centre pickup lockers. Making them look busy again is a starter but Amazon wants them to shut down.

  • KhadeShubham19
    Shubham R Khade (@KhadeShubham19) reported

    @AmazonHelp @AmazonHelp I’ve completed the submission and shared all required details Now please check and take immediate action I want my missing order delivered without any further delay This issue has already happened multiple times pls ensure proper resolution

  • DavidPoland
    David Poland (@DavidPoland) reported

    @jsnpritchett A movie that people were discussing in terms of release, even if they announced Prime a few weeks ago. It’s an ongoing issue with Amazon. Sometimes my points are willfully unclear.

  • SparkyBru
    SparkyBru (@SparkyBru) reported

    @WallStreetApes @QVC has been financially in trouble for years…. Blame @amazon for businesses going into financial troubles…

  • StoneEdmon24387
    Samuel Edmond Stone (@StoneEdmon24387) reported

    @Eric_Schmitt Read: The HOME Model: "A Solution to Homelessness in Los Angeles—And a Blueprint for Cities Across America" by: Samuel Edmond Stone ...shows how to fix it—and save BILLIONS in the process. Available on Amazon.

  • Christy25725060
    Christy (@Christy25725060) reported

    @amazon all of my deliveries are going to some city FIVE towns away from me and NOBODY can fix it!!! Repeat issue. Sick of getting overseas reps that cannot fix it! About to lose all of our family and work business.

  • PatriciaBasham8
    Patricia Basham (@PatriciaBasham8) reported

    @Boldyboy1975 I'll stick with Amazon. Never had any problems with them.

  • Tapesh_C
    Tapesh Chowdhury (@Tapesh_C) reported

    Your bullet points are not why you’re losing sales. Most founders obsess over rewriting bullets. It barely moves the needle. What actually drives conversions on Amazon? → Your main image decides if you get clicks. → No click, no one reads your bullets. → Your price decides if you get shortlisted. → 5% too high can drop CVR by 20%. → Your review count builds trust instantly. → 50 reviews vs 500 changes everything. → Your second and third images sell the product. → Mobile users don’t scroll to bullets first. → Your offer clarity matters more than fancy words. → What problem do you solve in 3 seconds? We improved a skincare listing. We didn’t touch bullets for 30 days. We fixed main image, price positioning, and added 8 lifestyle images. Conversion rate moved from 11% to 19%. Bullets only help after trust is built. They support the sale. They don’t create it. If your CVR is below 12%, don’t rewrite bullets. Fix your first impression first. What’s your current conversion rate on your best seller?

  • JMLV51
    Jose M (@JMLV51) reported

    Amazon saved about $4B in taxes and still cut 30,000 jobs. Verizon saved $2B and plans 15,000 layoffs. Meta saved $3B and may cut 20%+ of its workforce. Meanwhile I paid more in taxes + higher gas, groceries, utilities, and car insurance. And we’re told trickle down works… for who exactly?

  • anshul_6661
    Anshul (@anshul_6661) reported

    @AmazonHelp @amazonIN Its been more than 10 days and issue is still open

  • Tirsk
    Tirsk (@Tirsk) reported

    @shiten_room I added this to my other order from JP amazon. Ordered some artbooks and plastic models. I truly wish that the shipping costs would go down, but at least the goods are superb!

  • arshad_ans5268
    Arshad Ansari (@arshad_ans5268) reported

    @AmazonHelp @awscloud Please tell me when my problem will be solved. I have sent you all the details.

  • cpark529
    Christine Park (@cpark529) reported

    @LegendreKristy I’m glad you’re feeling a little better. I want you to feel a lot better. 🙏 Well, it was FedEx who delivered the package. They used to follow an agreement I’ve had with them for years to leave the packages at the garage doors. My neighbor told me they are now supposed to leave packages near mailboxes or the base of driveways! I suppose it’s to save time and fuel. One package was so heavy, I hurt my bad neck problem just picking it up! For this delivery, I submitted a complaint with FedEx, but I don’t expect any recompense. I probably won’t pursue it any further. I would have understood it better if the driveway had been deep in snow or icy, but the snow we received had already mostly melted. The driveway was just wet. I’m going to ask the seller if they can put a notice on the box to deliver to the garage doors. If the package is sent from Amazon, such a request is hopeless! I’m sorry I’m so “wordy” lately!

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