Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Saint Paul, MN | 1 |
| Coacalco, MEX | 1 |
| Realengo, RJ | 3 |
| Madrid, Madrid | 3 |
| Los Angeles, CA | 8 |
| Salt Lake City, UT | 1 |
| As Sudayrah, Makkah | 1 |
| Houston, TX | 9 |
| Vienna, Vienna | 1 |
| Brussels, Brussels Capital | 1 |
| Norristown, PA | 1 |
| City of Jersey City, NJ | 1 |
| Lille, Hauts-de-France | 1 |
| Atascadero, CA | 1 |
| Angoulême, Nouvelle-Aquitaine | 1 |
| Stockton, CA | 1 |
| Château-Thierry, Hauts-de-France | 1 |
| Raleigh, NC | 2 |
| Wilmington, DE | 2 |
| Pune, MH | 2 |
| New York City, NY | 18 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Carmel, IN | 2 |
| Denver, CO | 8 |
| Medellín, Antioquia | 1 |
| Hyderabad, TG | 1 |
| Crofton, MD | 1 |
| Seattle, WA | 12 |
| City of Brunswick, OH | 1 |
| Newark, NJ | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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The DreamCode Prophet (@TheDreamOracle) reported@AmazonHelp @amazon So after spending hours being transferred between departments, repeating myself to multiple agents, getting endless scripted apologies, and finally canceling the order because Amazon apparently couldn’t ship a $1.77 item after 6 days... now they want me to start all over again in DMs. At some point “please DM us” just starts sounding like corporate customer service purgatory. Especially on a platform full of fake support scammers waiting to jump into people’s inboxes asking for gift cards and account details. I already provided screenshots, order details, the issue, and the resolution I wanted publicly and respectfully. Transparency shouldn’t require a secret side quest into private messages after all that.
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Rahul Singh (@Rahul_Singh762) reported@AmazonHelp Hey, Sumit already the issue has been raised to your so called customer support team but I guess there is no authority of it as it's been more than 3 hours and yet no resolution provided. Please let me know if you guys really want to help or should I turn to consumer court?
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Sir Manoj Stanford Diamond Hands (@bigmoji) reported@HorseaHoncho @PokemonDealsTCG Then you got the cheapest price Amazon has ; it’s not the best price but it’s not terrible ; they did the same price for Ascended
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Rajesh Palei (@IamRpalei) reported@amitandon @amazonIN I have encountered the same issue multiple times while creating a return request on Amazon. They will make it easy when placing the order, but when it comes to returns, they will make the service worse.
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Dusk (@DuskXBT) reportedStarlink makes up 80% of @SpaceX revenue and is their only cash generating product. Amazon can price them out with @Amazonleo. The issue is, Amazon also does AI better, with Bedrock, Trainium, Graviton, and Inferentia.
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Aisar (@aisarcore) reportedAmazon made $514 billion in revenue last year and paid $0 in federal income tax in 2018. Apple sits on $162 billion in cash and manufactures its products in factories where workers earn $2 an hour. Walmart is the largest employer in America and 70% of its workers qualify for government food assistance. The system is not broken. It is working exactly as they designed it.
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John R Fuisz (@jrfuisz) reported@HighwayBob @CDHMartinez @amazon Special permits or special areas. If you drive a commercial truck parkways are a no go. My guess the construction on the rt 50 to 66 offramp forced him down onto the parkway. Should have immediately pulled over and called for an ******.
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🌸Michael (he/they) petal is coming 。˚⋆ ꕤ (@sweetnerswiftie) reportedIs Amazon live chat down
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Chance the Alligator (@ChanceAlligator) reported@HansFiene Points being made here aren't inaccurate, but not going to happen. Not the same as pizza hut. Rentals are, would be, more expensive than amazon rentals, and the selection was never that good. If you require a blockbuster to force a genre on you. Your perspective is the issue.
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Abu James (@AbuJamesIsaac2) reportedDAY 1 — A = AUDIENCE RESEARCH Most people fail on Amazon KDP before they even publish their first book. A stands for Audience Research. Before writing any book, ask yourself: ✔ Are people already buying books on this topic? ✔ Does this solve a real problem?
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Ryan (@blhack) reported@burby_geek @CDHMartinez @amazon Unfortunately there is ambiguity about what “truck” or “parkway” mean between states and contexts. In the context of a weigh station, truck means a commercial truck (even though truck could also mean a ford f-150). Truck sometimes also means “diesel only” in the case of truck stops. Outside of the NE, “Parkway, cars only” could just mean that there are no weigh stations, or be related to a noise problem with J brakes or something. It’s why this is a consistent problem for the parkways like the one I accidentally went on (Merrit).
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Roshan Kumar (@whitehatroshan) reported@mcdonaldsindia Urgent: Issue with Unusable McDonald’s Gift Card Purchased via Amazon
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𝘉𝘳𝘦𝘵𝘵 - 𝘚𝘱𝘪𝘥𝘦𝘺 𝘕𝘦𝘳𝘥 🤓🕷️ (@TheOgIronWolf) reported@speakyourmind04 @Rrredberrry I would say it would be better to buy it digitally cause Amazon sometimes has this issue where if you pre-order a game, it still shows order received and you haven't gotten the money fully taken out. Then by the time they do email you they'll say it's been sold out or out of stock, I would say to get it digitally so you can play it with your brother.
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En Sabah Nur, Mewtwo's Master (@Keith16King) reportedI'm starting to think it's eBay and not the USPS because I have had no problem receiving stuff from Twitter, Facebook marketplace and Amazon or any other app I've ordered stuff from.
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Pallab De (@indyan) reported@amitandon Another day. Another example of @AmazonHelp refusing to help their customers. Amazon India please fix the rot. All of the Amazon Europe subsidiaries and the US have way, way, way better support.