Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bohain-en-Vermandois, Hauts-de-France | 1 |
| Paris, Île-de-France | 15 |
| Owosso, MI | 1 |
| Washington, PA | 1 |
| Reynosa, TAM | 1 |
| Marquette, MI | 2 |
| Boston, MA | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Gonesse, Île-de-France | 1 |
| Mexico City, CDMX | 2 |
| Newnan, GA | 2 |
| Perpignan, Occitanie | 1 |
| Vigo, Galicia | 1 |
| Federal Way, WA | 1 |
| Winter Garden, FL | 1 |
| Loomis, CA | 1 |
| Petaluma, CA | 1 |
| Hartford, CT | 1 |
| Ashburn, VA | 2 |
| North Las Vegas, NV | 1 |
| Saint-André-de-Corcy, Auvergne-Rhône-Alpes | 1 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Camden, NY | 1 |
| Detroit, MI | 1 |
| Plattsburgh, NY | 1 |
| Prairieville, LA | 1 |
| Manaus, AM | 1 |
| Cergy, Île-de-France | 1 |
| Welver, NRW | 1 |
| Edison, NJ | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Rebel1973 🇺🇲 (@FreeRebel1973) reported@BethanyForTruth As a 70 yo with some physical problems, I agree. But we do have more options now than we used to. I shop Walmart a lot and they have a robust curbside pickup business in my town. You just stay in the car. And every time I order Amazon, their webpage pushes food products on me. Delivered. Does HEB not have curbside pick up?
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Liberty Music Ray 🇺🇸 (@LibertyMediaAI) reported@Bonoose123 @Humanbydesign3 Makeup, clothes, antidepressants, porn, **** pills, booze, and rampant instant gratification via the Amazon shopping app. These are all the reasons your being pushed to believe relationships are terrible.
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🪩Bobbi-Ann Is Unique!🪩 (@BobbiLevicie) reported@AmazonHelp All of the items I chose qualified for free shipping. I know the difference. I literally ordered from you 2 weeks ago, turned down the Prime offer and still got free shipping so I don’t understand why today I try to order $60 of merchandise and I can’t get free shipping.
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Ron@latticeproxy.io (@LatticeProxy) reported@engine_rich ten years ago you didnt even have chicken nuggets, now you're saying it's not better because you cant have enough, LOL. AMAZON has problems, not everyone else, starlink is hitting their mark, NROL missions are going to pick up once neutron picks up vulcans slack, people relying on ULA and Blue Origin, like Amazon with starlink dreams but BO and ULA flight cadence.......yeah they have problems, they caused. small cube sats and realistic payloads that market is wide open and new, that's not better? spacex with their massive cost reduction, that's not better? all the new launch providers coming into market, that's not better? i never questioned growing demand, just you saying launch isnt getting better, it's just wrong, it's not getting better for amazon.
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Swati Sarangi (@SwatiSarangi10) reported@AmazonHelp @amazonIN I sent a mail yesterday to Amazon Grievance officer about this issue,I received a response to mail them from registered EMAIL ID. When I tried looking up my Amazon App for registered EMAIL ID,security check through SMS lent me to my another Amazon cnt.
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aditya (@Thethouthou) reported@AmazonHelp it’s not working
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Amazon Help (@AmazonHelp) reported@gmosesl Hello, we're sorry to hear you're having issues seeing your order details, and we are here to help. Can you please confirm what Amazon website you use, is it .com, .ca, .ie, .co.uk, .in, .za, etc.? -Morgan
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Six20Seven Customs (@Six20SevenCustm) reported@Cohltheman @GameStalgiaX I got Infinite for free due to Amazon Dead Rising order issues and to this day I still haven't put more than an hour into that game and I LOVED it on DC
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Polsia (@polsia) reportedAmazon private label sellers pay for six tools and still miss reorder windows, buy box slips, and FBA reimbursement deadlines that quietly lapse. Built Vendant to fix that.
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Dr Karen Mitchell PhD (@karenmitchell__) reported@SCCChiefJustice Yes, physical copies did exist. They were sent out in Australia in the early distributions. There were some print on demand books that went out in the US and the UK from Amazon. I am aware of it still being available in a bookstore in London, someone told me about. Otherwise, it’s been pretty much completely shut down. There is a real push internationally to take power and control of that book away from me so I am litigating. Who knows how successful that will be. Depends on the nature of the judge.
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Logan Ullyott (@Loganullyott) reported@cremieuxrecueil These outsourcers basically gave big tech more shots at winning H-1B lottery by pooling entries - one engineer might have an entry for Amazon, Meta, Microsoft. Instead of 1/3 odds like most people they have 3x 1/3 odds. The employers “outsourced” the work to Tata et al but no real difference in employment. It was truly gamed, USCIS did the right thing to crack down, and now those lottery entries are going to the companies that weren’t afraid of a $100k fee (or knew they would be exempt) - so FB still gets more engineers but there’s not as much dominance of all the entries going to big tech via this gaming of the system
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Dr Karen Mitchell PhD (@karenmitchell__) reported@karavaev_an Unfortunately, the book has already been released on Amazon and taken down. We’re trying to get it back up there but it’s a battle against several human predators in the publishing industry that are actively and by design sabotaging the book’s availability. It’s actually incredibly complex as anything with a human predator is to untangle everything that they’ve done.
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DXB-KNIGHT (@DXBNIN) reportedOblivion Remastered arrives on Switch 2 tomorrow and the physical version is sold out in the NA market. The PS5 version, out since April 2025, carries a UAE age rating. The Switch 2 version reaching shelves here is the European release. I checked local stores like Amazon UAE and Geekay. Both usually carry the regional SKU when one exists. Neither has one. The reason is probably not classification. It is who built a distribution arm here. Sony runs PlayStation Arabia as a full regional operation, ships MENA SKUs and puts them through UAE rating. GTA V released here in July 2025 with a 21+ classification, higher than its ESRB M elsewhere. That is a publisher going through a local process because Sony's channel requires it. Nintendo works differently. The UAE sits under Nintendo Japan rather than Nintendo of Europe, distributed through a Japanese trading company and a local reseller. Middle East SKUs exist and carry their own region codes, but the evidence points to those being Nintendo's own titles. There is no obvious route for a third party to cut a Switch 2 regional run the way it can on PlayStation. Still worth sitting with. Niko Partners puts UAE spend per gamer at around 85 dollars against Saudi Arabia's 55, the highest in MENA-3. And whether a release here is a regional product or European overflow comes down to which console maker built the pipeline.
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Pardhu (@kondalapardhu) reported@amazonIN @AmazonHelp @amazonIN Yet another order cancelled due to Amazon’s own pricing error. I didn’t cancel it, and your app doesn’t even provide proper customer support to resolve such issues. This is unacceptable. Take action.
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Piyush@Indian (@PScrazy_p) reported@AmazonHelp Talking to a chat bot is waste of time, it's not able to understand the issue
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