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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Carmel, IN 2
Denver, CO 9
Medellín, Antioquia 1
Hyderabad, TG 1
Crofton, MD 1
Seattle, WA 12
City of Brunswick, OH 1
Newark, NJ 3
Vancouver, BC 3
Houston, TX 9
San Francisco, CA 4
Surrey, BC 1
Montgomery, NY 1
Edison, NJ 6
Shrewsbury, England 1
Manchester, England 4
Simpsonville, SC 1
Dallas, TX 14
New York City, NY 20
Charlotte, NC 2
Chicago, IL 11
Detroit, MI 3
Washington, D.C., DC 4
Lyon, Auvergne-Rhône-Alpes 2
Bremerhaven, Bremen 1
Dieppe, Normandy 2
Madrid, Madrid 2
Bristol, VT 1
Richmond, TX 1
London, England 9
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • OToole0423
    ☘️O’Toole☘️ (@OToole0423) reported

    Is it me or is the sound not working for this @NBA game in ****** @amazon prime stream

  • Vishnujhaa
    Vishnu jha (@Vishnujhaa) reported

    I have purchased ptron product from Amazon and now it's not working within a month when I tried to complain and register warranty claim now their charging courier charge what is this behaviour , ye Jo Garib hove hai Na yo sala apni aadat se Garib hove hai @pTronIndia @grok react

  • ksheth94
    Keval Sheth (@ksheth94) reported

    Return pickup pending since 2 May. Was promised a refund if not picked up by 13 May, but now asked to wait till 21 May due to an “investigation” & have asked to callback again if issue is not resolved. Customers shouldn’t have to keep calling for updates. @AmazonHelp @amazonIN

  • anniejones2703
    annipo 🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿👑 🩵 (@anniejones2703) reported

    “This Amazon security calling you about an order you placed at 3:37 this morning. Was that you?” Me- you tell me (In broken English) “it was an order placed at 3:37 am ma’am” Me- you can’t even speak English, you’re a scammer now bugger off… “It’s about an ord…” phone down

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @PathyRap Kindly login to your Amazon account and access the link from web browser. -Monica

  • Marcus70672192
    Marcus (@Marcus70672192) reported

    I like amazon prime but the navigation is very slow compared to sky. But maybe I need to update the control or something as I've had it for a while. Also the paying extra for ads after u have paid for the service is an underhanded move @PrimeVideo

  • TimHecht222782
    Tim (@TimHecht222782) reported

    How many white young men and women were not considered for delivery routes and a minority was given the job from Amazon? I applied no call back White problems.

  • ThaGreat31
    🍋‍🟩 (@ThaGreat31) reported

    Women don’t date an NBA player then back down to an Amazon employee , it doesn’t happen , once she goes Up she stays Up

  • pooloflean
    💔 (@pooloflean) reported

    @GigglingGanon That girl so slow lmfao she said she went for work but she works at Amazon 😭

  • trobdawk4
    Tim (@trobdawk4) reported

    More amazing resolution from @PrimeVideo it’s literally been every game they’ve streamed this post season and it has nothing to do with user download speeds as they’d like you to believe. It’s an Amazon problem and they won’t take responsibility for it.

  • abhaygtm
    Abhay Gautam (@abhaygtm) reported

    @AmazonHelp read my issue before commenting any response. this issue is different from what i had mentioned earlier. or else let me know how can i raise this complain on amazon

  • y0fui
    ChairodeLos (@y0fui) reported

    @jasonwilliamsmd 1st world issues. Who would have thought. What's the cancer rate for the Amish? Or in the Amazon?

  • Firelove7k
    Firelove❤️‍🔥 (@Firelove7k) reported

    @neugassh @stormfall33 At the end they were fixing a ton of problems, and then amazon chose to shut the game down.

  • tosgaurav
    Gaurav Singh (@tosgaurav) reported

    its very sad that after connecting multiple times no resolution provided and customer care is disconnecting the call, you have big amazon transport team and I live in Bengaluru and never faced any such issue in last 15 years

  • artyoxenfree
    Arty (@artyoxenfree) reported

    It's apparent many things were victim of either the cuts down to 90 min and/or corporate BS as per usual. I hate Amazon Prime.

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