Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (44%)
• Errors (34%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Madrid	Sign in	9 hours ago
Paris	Sign in	14 hours ago
Columbus	Errors	17 hours ago
Palmyra	Errors	22 hours ago
Paris	Sign in	1 day ago
Santa Fe	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane Reynolds (@JaneReynolds8) reported 2 minutes ago

  @AmazonHelp Thank you. I’m normally a very happy customer so it’s not a huge problem, but I will just fill out the form.

• 
  Tybernicus (@Tybernicus17) reported 3 minutes ago

  @BrowningFnA5 How old is that unit? Reason I ask is a lot of wiring on vehicles and possibly heavy equipment use a soy based wire insulation which acts as an attractant to such. Solution, get some Bitrex (or similar) on Amazon for less than $30 a gallon and follow mixing instructions. You can use a simple pump sprayer. I had this problem with my F250. Dealer has a big sign in the service bay about this. They want to charge about $100 per application. Why not just stop putting soy in the insulation. Same with Christmas lights and squirrels chewing of the light fixtures and taking them back to their nests.

• 
  Prinsenry Thee 1st 📚💎 (@PrinsenryThe1st) reported 6 minutes ago

  There are times while scrolling on X, I stumble upon possible untapped topic ideas for book publishing and I note them down but I tend to forget about them. I’ve checked this topic on Amazon and there are no books there but it is a major problem most WOMEN face. At least, let someone benefit from my research but DYOR first. Publish at owners risk 🥸 FOLLOW FOR MORE UPDATES ON PUBLISHING ➕

• 
  Prescribed Slur ⋆˚✿˖° (@AestheticSlur) reported 7 minutes ago

  @brebvbi On the way via personal remote drone Amazon delivery, it drops me down like a claw machine

• 
  Anthony Cingle (@AnthonyCingle) reported 7 minutes ago

  @Schlage_Locks @Schlage_Locks Two defective Encode Plus locks from Amazon: one bad locking mechanism, one dead keypad. Bought a third from Lowe’s and it worked perfectly with completely different packaging. Is there an issue with Amazon inventory?

• 
  . (@coldblackwaters) reported 9 minutes ago

  Amazon Fire kids tablets are terrible. I’ll just get my kid an iPad instead.

• 
  founditcheaper (@founditcheaper1) reported 9 minutes ago

  more dumb stuff on amazon you shouldn't be buying. a 3 pack of forged bbq knives, a camera drone, dark brown hair dye shampoo, a slow feeder dog bowl, non slip stair mats, and a 2 pack of shoe organizers. each one has a promo code. link in bio under september 2 deals can expire at any time

• 
  JD Fox (@JDFoxOnX) reported 11 minutes ago

  @skinroja203 American business ceases immediately and zero imports come in. Walmart, Amazon, Costco shut down. No gasoline, jet fuel or kerosene. That means no trucks to deliver goods to the Canadian stores. All food is gone from the stores within three days while everything warehoused ruins on shelves. The major concern would be how are families going to be fed. A Canadian who sees his starving children while also dealing with other Canadians looting HIS resources that he might have. It’s bad. Really bad. Again, I hope it never happens because it would be complete and total devastation. That’s the power of the US war machine and economy. Factor in we don’t have to take it to the other side of the world but is right next door makes it even easier and more terrible

• 
  cheeseburger man (@PepeTheBee2) reported 13 minutes ago

  @AverageRaineFan My issue with this set is they wanted 80 for it, now its just sitting on Amazon for 55

• 
  Steve Cavalier (@Drstevecavalier) reported 14 minutes ago

  HEAD IMPULSE NYSTAGMUS TEST OF SKEW (HINTS) The HINTS is used at the bedside to help differentiate a peripheral cause of vertigo, such as vestibular neuritis, from a central cause, such as cerebellar stroke. 1.Head impulse – the patient fixates on the examiner’s nose. The examiner turns the patient’s head side to side a few times, then stops. If the patient’s eyes remain fixed, the test is negative. If a “catch-up” eye movement is required, the test is positive, indicating a peripheral disorder.  2.Nystagmus refers to rhythmic, jerky, involuntary eye movements. If the patient has unidirectional (to one side) nystagmus, even with a slight torsional component, this suggests a peripheral disorder. Nystagmus that is bidirectional, vertical, or primarily torsional indicates a central problem, such as a stroke.  3.Test for skew – when the eyes are alternately covered and uncovered while the patient fixes on one point, a vertical repositioning is called skew. The presence of skew indicates a central abnormality. HINTS performed by an experienced examiner is considered highly reliable in differentiating central from peripheral causes of acute vertigo. You can read more about this and many other aspects of vertigo in the new book “Vertigo and dizziness: A No-Nonsense Approach,” now available on Amazon.

• 
  Dawso (@jensuedaw) reported 17 minutes ago

  @SuisKirk33160 @omgsidewalks Guess you need to have a shared sense of humanity, a sense of common decency to think people matter. As a self-funded retiree, l ask nothing from 'working class folks' but when Amazon workers need food stamps, the US has a problem.

• 
  Jason Swaney (@jason_swan84298) reported 19 minutes ago

  @QQQ275Soon Gotta buy the Iran oil dips over the last 3 months. Amazon was 200 micron up and down 100 ect. especially in your Roth extra play cash portion.

• 
  Sourabha Shakya (@sourabha4u) reported 22 minutes ago

  Hi @narendramodi is it ok for @amazonIN to pickup a laptop worth 83,000 rupees and not issue a refund? Amazon can not dare such thing in the USA or Europe. How can do business in our soil with such practice?

• 
  Gerhard Mack (@GerhardMack1) reported 25 minutes ago

  @AmazonHelp @amazon It's a solved problem now thanks. But really there needs to be an option for "The delivery person did the complete wrong thing"

• 
  Dr Mark van Rijmenam, CSP (@VanRijmenam) reported 26 minutes ago

  Five juries have now given awards to a book about not having time to think. I treat that as a symptom, not a compliment. My book on riding the tsunami of change has now won five awards. It leaves me oddly unsatisfied. An award means the question landed. It does not mean we answered it. Now What? argues that the hardest problem we face is not artificial intelligence. It is that human beings absorb change at human speed, and change stopped arriving at human speed. Every leader I meet is moving faster. Almost none of them are thinking slower. So here is my stance. The bottleneck is no longer the technology. It is us. Our institutions, our attention, our capacity to make sense of things. You cannot fix a sense-making problem by shipping faster. Irreversible decisions deserve your slowest thinking. Most organizations have this exactly backwards. They deliberate for months over choices they could reverse in a week, then settle the irreversible ones in a single meeting, without thinking of the unintended consequences that will arrive years or decades later. Which decision on your desk this quarter can never be undone? Read why the award worries me more than it flatters me, find the book on Amazon or elsewhere.

• 
  Bulletproofsoul (@bulletprfsoul) reported 27 minutes ago

  @amazon you incompetent *** people . I’ve been home ALL day and you were 4 stops away and you said it was a delivery issue because the front door wasn’t accessible. I get multiple deliveries a day. TRaSH!

• 
  Alon Michael (@SpiceP0dcast) reported 31 minutes ago

  "Amazon is a machine. The machine might be broken, and this anecdote is a signal. It's a squeak in the machine - and that's not how the machine is designed to work." Listening to this clip from @ShaanVP on @myfirstmilpod, I think this idea from @JeffBezos will be even more important in the age of agents doing the work.

• 
  Ankita (@AnkitaGhavghave) reported 31 minutes ago

  @AmazonHelp Stop sending me in circles and resolve the delivery issue.

• 
  Lil’ Tim (@tinyTim420247) reported 33 minutes ago

  @applepay has been nothing but a headache due to a lost phone years ago. The problem is I need it to use my @Apple account, but I have never used it for anything else, and apple does not seem to protect my account from unfamiliar devices or locations, like Amazon and banks do.

• 
  danny b.gohain (@dannygohain) reported 36 minutes ago

  @AmazonHelp Just solve my issue i have been transferred to 20 agents as of now this is absurd pathetic customer support @amazonIN

• 
  Matt Pauley 🎙️ (@MattPauleyOnAir) reported 39 minutes ago

  Perhaps I’m not being fair and Amazon just picked up the Victory + deals in Dallas and Anaheim and eventually they will also start charging like the other Prime teams. But the optics are still terrible. #stlblues

• 
  JK47 (@Habanero_Jefe) reported 49 minutes ago

  @mookiealexander Dumb move...I like / respect DM, but blending SNL tabloid news skits into MNF was a giant F - . Then they doubled down by bringing in Tony K... then C.C... The **** list goes on... glad A.M bounced and got PAID 💰 by Daddy Amazon... he earned it

• 
  Guy (@thatoneguy7560) reported 50 minutes ago

  I mean I agree, but I think this is a wider streaming problem than just Marvel. Apple, Amazon, HBO etc. all seem to have moved toward this model, where writers have less creative authority and there’s no real showrunner running the whole thing

• 
  TheAlphaLegion (@legioxxalpha) reported 50 minutes ago

  @Awennon Ah yes, with Femstudoes and other forced black rock and Amazon crap Primaris marines are TOTTALLY the problem as 40k gets' slopped and normified

• 
  🇺🇲king John🇲🇽 (@J0HNM45T3RCH13F) reported 51 minutes ago

  @8BitDo Getting it tomorrow Amazon do to a payment info issue but updated the info getting it tomorrow can't wait

• 
  지우 (@minccino02) reported 53 minutes ago

  @AmazonHelp A few days after arriving in the U.S. from Korea, I attempted to use my father’s card on my Amazon account. To verify identity, I submitted my father’s ID card and driver’s license, but Amazon was unable to verify his identity. Following further instructions received by email, I also submitted a photo of the physical card itself. Shortly after, my account was closed. Since then, I have called Amazon customer service numerous times, with wait times ranging from one to three days between calls. Each representative gave me different instructions like creating a new account and trying again, registering the card through a different method, using a different card instead I also submitted a bank-issued Amazon billing statement and documentation from the card company, as requested. This entire process has taken about three weeks with no resolution. In my most recent call, I was finally told that my original account has been locked, and that any new accounts I create under my name will also be affected as a result. I was told there is nothing further the representative could do. I am an international student who will be living in the U.S. for several years. I rely on Amazon for many purchases, and I would like to resolve this account issue permanently rather than continuing to receive inconsistent guidance that takes days to obtain and often creates new problems. I would greatly appreciate it if someone from a specialist or executive resolution team could review my case and help restore or properly resolve my account status. I don't wanna be disappointed any more in amazon

• 
  javadoodles ✍️ (@javadoodlestv) reported 55 minutes ago

  @amazon the amazon locker in my apartment is causing so many issues, is there a way to opt out of this

• 
  Madhu Bhavaraju (@madhubhavaraju) reported 57 minutes ago

  Two pieces of news in the ad tech world. Amazon has been sued over ad auctions and Google has been asked to make some changes. The problem we really have is information asymmetry. The tech platforms control the full value chain Audience -> auction -> measurement -> attribution -> optimisation This makes them super efficient beasts but at the cost of transparency. ROAS published should be a guidance and not THE single source of truth. Brands have to build an independent source of measurement such as blended CAC, repeat rate, incremental sales, and new customer rate.

• 
  Ellie Jay - Sarcastic Author (@EllieJayWrites) reported 60 minutes ago

  Um... It happened again. Another paperback processed, printed and shipped on the same day that it was ordered. And it wasn't even to Canada this time. Did Amazon actually listen to my whining and fix stuff or am I hallucinating?

• 
  지우 (@minccino02) reported 1 hour ago

  @AmazonHelp Ahmed’s replies haven’t actually addressed my issue. Just the same response repeated. I really hope someone else on this team can help resolve this. Please don’t let me down again.