Is Amazon down?

Some problems detected at Amazon

Users are reporting problems related to: errors, website down and sign in.

Amazon ( is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Amazon problems in the last 24 hours

The following chart shows the number of reports that we have received about Amazon by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Amazon Outage Chart 09/23/2021 05:45

September 23: Problems at Amazon

Amazon is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Errors 54.07% Errors
  • Website Down 32.72% Website Down
  • Sign in 13.21% Sign in

Amazon Outage Map

The most recent outage reports and issues originated from:

United KingdomSelby Website Down
SpainMadrid Website Down
GermanyDortmund Errors
SpainMarbella Website Down
United KingdomCheltenham Website Down
United KingdomSkelmersdale Website Down

Amazon Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:
  • adityab08581611 aditya bisht (@adityab08581611) reported

    @AmazonHelp @AmitAgarwal if this is the resolution then what's the resoan of elobrating my issue to you ur team and entire Amazon is good for nothing delete ur account and stop making people fool

  • mgags77 MG (@mgags77) reported

    @Nicoletta0602 And this is the biggest non issue I’ve ever seen. Voting is easier than buying on Amazon.

  • vallecha2 Amit Vallecha (@vallecha2) reported

    @AmazonHelp I have problem with ur device centre + charges, + people u hv places r such a hopeless

  • MarcusI14320340 MarcusI (@MarcusI14320340) reported

    @RevJacquiLewis Afghan refugees are offered job training, education, relocation by Facebook, Amazon and other companies why not the same for these people from Haiti? Is their skin color the issue?

  • closejan1 Janice Close (@closejan1) reported

    @SurichOfficial SURITCH for Samsung Galaxy A42 5G Case, Screen Protector from Amazon. having trouble fingerprint recognition wont work with case on. tried to re-enter fingerprint with case/screen protector off, increased touchscreen sensitivity. Any advise/ troubleshooting tips?

  • suerose42362177 sue rose (@suerose42362177) reported

    @starzplayuk @dianepaned Will we still be able to rewatch seasons 1 - 5 if we go down the sole Starzplay route, I heard that Amazon Prime won’t be leaving it on their platform, many of us watch it many times. Will you be scooping the first seasons up to show on your platform? Will they be gone forever

  • bernarddsa BERNARD D'SA (@bernarddsa) reported

    @AmazonHelp Yes, I have read and replied as well. Without doing proper investigation you guys are so much in hurry to close the issue. Why? So that we will be aware of your SCAM? #amazonscam

  • volkerjordan72 Volker Jordan (@volkerjordan72) reported

    @AmazonHelp it still shows 'Not yet dispatched' ( at a Delivery speed of Priority International Shipping !!!). Just some examples of the excuses I received so far: item not available anymore, system error, item damaged, please contact support in 2-3 days.

  • AnshulSinghal24 Anshul Singhal (@AnshulSinghal24) reported

    @AmazonHelp What is the process of my issue

  • KanhiyaGarg11 Kanhiya Garg (@KanhiyaGarg11) reported

    @AmazonHelp But that's the issue. Your team isn't available on chat or email, you can't arrange a call back and you can't prove that the order was delivered. Neither would you return my money. What shall I do now, please help!

  • articles_o Articles of Unity 2.0 (@articles_o) reported

    @DrDebraSoh @amazon @AmazonHelp Some Amazon errors are classics. We ordered a pogo stick for my daughter and she got some Burgon & Ball garden shears instead. Similar shaped box. Is this a systemic thing because of the subject matter?

  • banthia_rishav Rishav banthia (@banthia_rishav) reported

    @AmazonHelp 9007518872 Ordered a laptop which is not working now want to replace but cannot process

  • KanhiyaGarg11 Kanhiya Garg (@KanhiyaGarg11) reported

    @AmazonHelp @amazonIN I'm constantly being told that my issue has been escalated. But after some time I'm being told that the team found the item was delivered. Upon asking for proof, they have none. What am I supposed to do now?

  • ikshitkakkar Ikshit Kakkar (@ikshitkakkar) reported

    @AmazonHelp I have done that 10 times, but you guys are not providing the relevant response and what is the problem is answering publicly ? If you want to discuss call me up over phone, and why your team doesn't have answers to my questions

  • KanhiyaGarg11 Kanhiya Garg (@KanhiyaGarg11) reported

    @AmazonHelp Yes, that's what I did. And the executive left the chat without even addressing my issue. Really unprofessional.

  • DarrenLye6 Darren Lye (@DarrenLye6) reported

    Amazon are so on the ball to get things sorted with orders within two minutes wirh there customers service team my issue was sorted absolutely brilliant service head and above any other company

  • Hussain21032017 Hussain (@Hussain21032017) reported

    @AmitAgarwal @Amazonhelp Dear Mr.Agarwal please help me. Shipment not deliver or nither initiate my refund since last 03 days. Can you please look into this matter and solve issue will be a great help..A small request from a loyal Amazon customer. thankyou

  • latsot latsot (@latsot) reported

    @exploneuro Random seller on Amazon. They're an unusual size (wheelchair) and I've been having trouble tracking some down. I'm actually happy to have plenty of spares because of that so no real complaint.

  • wow_vishal Vishal (@wow_vishal) reported

    @AmazonHelp we have tried for 10 days and its frustrating to see some of the repliues from seller support. It seems like they are bots and not actual person. Copy pasted replies which make no sense. What is wrong, why can't you just acknowledge and fix?

  • VikasM48 Vikas Sharma (@VikasM48) reported

    @amazonIN @AmazonHelp 2 months and the issue regarding refund still persists. Fraud by amazon delivery services.

  • Prasad31644583 Prasad (@Prasad31644583) reported

    @amazonIN @AmitAgarwal 1 purchase today n had the worst ecommerce experience. From cheating sellers to rude arrogant n lying CS supervisors. Good job at running down @amazon

  • KfkfRsvi Rsvi kfkf (@KfkfRsvi) reported

    @AmazonHelp Which details u needed I can't login can't access my account

  • Blue_Van_Man Glenn Chase (@Blue_Van_Man) reported

    @AmazonHelp Just the dispatch confirmation email advising that an OTP is required. Is it just that it will be sent by the delivery driver later? If so that’s not a problem I just wasn’t sure if I should have it already

  • mail2mk_kmc Manish Kumar (@mail2mk_kmc) reported

    @amazon @amazonIN @JeffBezos Just want to describe how your social media team, customer care handled my issue!! One word to describe it's PATHETIC. Inspite of all follow up, cancelled replacement product delivery, and took the damaged product. I don't need REFUND, just my product

  • KfkfRsvi Rsvi kfkf (@KfkfRsvi) reported

    @AmazonHelp This showing login page of amazon and when I'm trying for loging , showing your account has been closed for misuse and even I never refunded anything always genuine in everything

  • RAVIPM3 RAVI P M (@RAVIPM3) reported

    @AmazonHelp I expect a resolution to my problem and why should I wait for the same. I have paid for the product and you are falsely shoing it is delivered, which I am not able to accept

  • Indrani09973315 Dr Indrani Choudhury Singh (@Indrani09973315) reported

    @AmazonHelp Still the problem of faulty laptop received from Amazon dated 8Sep 2021 is unresolved...kindly check e-mail we sent today stating the details. Hope this issue will be resolved at the earliest.

  • ajit9291 Ajit Singh (@ajit9291) reported

    @AmazonHelp He said I am seeing this issue for the first time and I can not do anything about it.

  • ContextMatters4 Angel Parikh (@ContextMatters4) reported

    @AmazonHelp Ok, Thanks. I don't have any other device. Suggest if any other way to communicate is available. I selected get a call from previous link but I don't think anybody will call. Issue and language I couldn't select as there were no links to select that .

  • trustintalk paul taylor (@trustintalk) reported

    @AmazonHelp Yes, I have reported the issue, I have spoken on two occasions to your Customer service agents and the problem is, as yet unresolved.

Amazon Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1055
  • 1060
  • 2063
  • 4601
  • 4601
  • 5229
  • 5701
  • 7017
  • 7135
  • 7235
  • 7280
  • 7304
  • 9068
  • 9353
  • a network error has occurred
  • amzp-4
  • amzp-60
  • amzp-9
  • ap3011
  • app store error
  • at1002
  • delivery error
  • download error
  • drm error
  • drm error 3307
  • error displaying orders
  • error occurred while purchasing
  • exception 117
  • exception 119
  • exception 49
  • gift card balance error
  • kindle boot error 200
  • kindle critical battery error
  • kindle empty battery error
  • prime playback error