Is Amazon down?

Problems detected at Amazon

Users are reporting problems related to: errors, website down and sign in.

Amazon ( is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Amazon problems in the last 24 hours

The following chart shows the number of reports that we have received about Amazon by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Amazon Outage Chart 12/01/2021 11:15

December 01: Problems at Amazon

Amazon is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Errors 39.92% Errors
  • Website Down 37.95% Website Down
  • Sign in 22.12% Sign in

Amazon Outage Map

The most recent outage reports and issues originated from:

United KingdomColeford Sign in
GermanyBerlin Sign in
FranceCluses Sign in
SpainAlicante Website Down
United KingdomNew Southgate Errors
United StatesCumberland Website Down

Amazon Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:
  • causalinf scott cunningham (@causalinf) reported

    @aboutJoy Probably but not detectable. It bounces daily and I can't see the actual sales until March. Amazon has a book sales thing but it's got measurement error of unknown amount. I just watch a sales rank which I have no idea how to interpret tbh

  • SAM08757480 SAM Abidi (@SAM08757480) reported

    @AmazonHelp I did your digital platform for gold buying and selling. I sold gold on 26th. I didn't get his money as on 30th September 21. I received a message from Amazon that your transaction failed.The price of gold went down. Because of that I had to bear the loss of my money.

  • NonsenseTracker Snappybara ➕ #LandBack ➖ Poverty 🐾🦇 (@NonsenseTracker) reported

    @RobertB74076068 @sjmuir @PnPCBC That's why statements and networks of solidarity are so important. People protesting against burning down the Amazon or arming the Saudis declare that their efforts are connected. Can't be everywhere, fighting every injustice, at once. Need teams.

  • armondhammer Steve Hammer (@armondhammer) reported

    @dohertyjf @AkvileDeFazio It’s slightly less required for retailers to Amazon, but I will say that things that have a aov that’s low are best bundled with other products to scale down shipping. It’s why there are so many phone case on Amazon, for one example.

  • clubstudy732 club study (@clubstudy732) reported

    @amazon I placed replacement, but auto cancelled order Please closed this issue as soon as possible I received product which works in delay or lagging Please accept my request

  • stjepansejic stjepan sejic/ nebezial/ shiniez (@stjepansejic) reported

    seems that the amazon issues with fine print are due to some recent issues with diamond distribution cyber attack. this caused a havoc to a lot of their orders. while not really good news, at least it's an explanation for the delay sigh... ******* hell my luck with this comic

  • wasabaee_ Nancy (@wasabaee_) reported

    @LoveRosiee1 I am sure Amazon can find an ethical and effective method to resolve this issue. It's not that the drivers don't have a choice right now, it's that they are under a quota pressure.

  • SurajAg60574849 Suraj Agarwal (@SurajAg60574849) reported

    There is a technical glitch my brother's contact number has been put on google with the name of amazon customer care, please get it resolved we have been facing numerous calls, totally harrassed!! Phone No - 8443009625 #amazon #google #amazoncustomercare

  • JohnWake3 John Wake (@JohnWake3) reported

    @Gabino_Iglesias 2/2 There were other terrible typos, and a number of other problems with it. It was a self-published, print-on-demand book by Amazon. It wrote a stinging review, but Amazon would not let me post it, because I had not spent £50 with them in the past six months.

  • 20naomijess21 (((THEE🏳️‍🌈Naomi🇮🇱Jess🇺🇸))) (@20naomijess21) reported

    @ducgummybuns My kind neighbor brought my packages to me. That's not fair to her either I've rented my 162 home since December 1, 2008 (13 years ago) from family whose house is down a hill at 160 Amazon jerk drove down & up hill past my home to deliver to 160 knowing where my home is

  • ossracing1 ossracing (@ossracing1) reported

    @AmazonHelp I'M INTO WEB, how do I sign in a 6-digit code on my tv screen

  • kent_goo Kent Goo (@kent_goo) reported

    @JohnEDeaton1 It seem like GaryGensler’s mindset still stuck at “traditional retail store” which is very limited . But Crypto market, is just like Amazon , Alibaba.. etc.. which is huge online market. Gary.. pls don’t drag and slow down US economic..

  • ducgummybuns Lumpy Space Angela 🏳️‍🌈 (@ducgummybuns) reported

    @AmazonHelp I logged into my account, pulled up the order, and hit the there's a problem with my order button. It said "this is not eligible for a refund" and gave me no further options. Why would I spin my wheels looking for a number so that I can be stuck on hold or lost in a phone tree?

  • DieZuckerbude Ben Zucker 🍰 (@DieZuckerbude) reported

    Talking to #amazon customer service via chat is like chatting with a causal advance fee scammer... very similar spelling and grammar issues.

  • gehrman1337 Niox (@gehrman1337) reported

    @AmazonHelp I've contacted you guys six times through phone calls and skip login webpage. Every time they just say the problem would be solved within 24h. A month passed. Anything stays unchanged. The problem is still there.

  • JLouisMonteiro Jean-Louis MONTEIRO (@JLouisMonteiro) reported

    @amazon is there someone to solve my paiement issues? I keep having payment declined with my credit card, my wife, my professional. All cards from a different bank and more than enough money. After many attempts, it eventually works

  • Vaibhavv3003 Vaibhav Verma (@Vaibhavv3003) reported from New Delhi, National Capital Territory of Delhi

    @AmazonHelp My problem not have been solved yet.. They gave me assurance but no update now i am unable to connect to customer service

  • rmattila74 Riku Mattila (@rmattila74) reported

    So, @amazon decided to close my account due to "suspicious activity", and only offer a phone number for fixing the issue. Since I am unable to speak due to ALS, it appears I will no longer be able to access my account. How stupid is that?

  • rahul22413084 rahul (@rahul22413084) reported

    @AmazonHelp T-14) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN

  • rahul22413084 rahul (@rahul22413084) reported

    @amazon T-14) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN

  • rahul22413084 rahul (@rahul22413084) reported

    @amazon @alexa99 T-14) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN

  • Me_No_Love_YOU STAR ⭐️ (@Me_No_Love_YOU) reported

    My son still receiving gifts….talking about Amazon here I come…& that’s ya problems

  • PatsCurtins Pats Curtins (@PatsCurtins) reported

    Thought I was terrible with money. Turns out I’ve been paying for my parents Amazon purchases for the last 6 months AND I’m bad with money.

  • ThatTupperKid Alan Tupper, Purveyor of Vintage Bad Ideas (@ThatTupperKid) reported

    @Opcn @feliciaday If you read the quoted thread, they go on explicitly to say that they use the sellers fees to subsidize Prime. What's at issue isn't just gross profits, but the way that Amazon creates as nearly unavoidable toll booth for small businesses trying to sell online.

  • saraahh98_ Sarah❤️ (@saraahh98_) reported

    @AmazonHelp I did, they were not helpful. Seems other people have this issue too

  • DoesFilm GlaswegianDoesFilm (@DoesFilm) reported

    @Mikeyvanb @Eurekavideo Amazon used Royal Mail for it for some reason! Not only did we have to wait an extra week from release date but they didn't even get it to us for their own day of release! Amazon have been terrible recently for preorders

  • Geeky_Gamer21 AnissaMae🎗🎀💙💜 (@Geeky_Gamer21) reported

    So since my parents haven’t been home, I’ve needed to order stuff on Amazon... starting to worry the delivery guy thinks I have a problem lmao I just can’t drive!

  • VishalS04062503 Vishal Singh Bhadoriya (@VishalS04062503) reported

    @AmazonHelp What happened, I haven't found any solution to my problem yet, will you solve my problem too or will you keep fooling me like this?

  • RichardYeager Richard Yeager (@RichardYeager) reported

    @Bonniezilla You need an LTE filter on the Ant input of the TV ( about $7-$35 on Amazon, this is a common problem with OTA reception

  • Call_Me_Real Real_Halo_MC (@Call_Me_Real) reported

    @mileshemingway @CNoremac I'm in a stockalert discord server that you can assign roles in to ping you when certain products come back in stock Was up early one day when Series X's had an alert for amazon and managed to get one before they sold out again

Amazon Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1055
  • 1060
  • 2063
  • 4601
  • 4601
  • 5229
  • 5701
  • 7017
  • 7135
  • 7235
  • 7280
  • 7304
  • 9068
  • 9353
  • a network error has occurred
  • amzp-4
  • amzp-60
  • amzp-9
  • ap3011
  • app store error
  • at1002
  • delivery error
  • download error
  • drm error
  • drm error 3307
  • error displaying orders
  • error occurred while purchasing
  • exception 117
  • exception 119
  • exception 49
  • gift card balance error
  • kindle boot error 200
  • kindle critical battery error
  • kindle empty battery error
  • prime playback error