Is Amazon down?

Amazon ( is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

 Problems detected at Amazon

Amazon problems in the last 24 hours

Amazon Outage Chart

December 12: Problems at Amazon

Amazon is having issues since 02:30 AM IST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Website Down (43.33%)
  • Sign in (30.00%)
  • Errors (26.67%)

Amazon Outage Map

The most recent outage reports and issues originated from:

Amazon Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:
  • hoodedgardener
    Gabriel Insana (@hoodedgardener) reported

    @DroneToDubai @tailopez A lot of problems still exist, I think, because oftentimes the person who has the idea that can change things, has no interest in pursuing it as a cut-throat business like Amazon or Starbucks.

  • pinkandzeppelin
    VARIAN (@pinkandzeppelin) reported

    @amazon I will never buying something on the amazon in the future! if you can not solving issues of mine!

  • VivekAg83642515
    VivekAggarwal (@VivekAg83642515) reported

    @AmazonHelp @cmohry @PMOIndia Still my problem not solved.

  • _Geotherma
    Geotherma (@_Geotherma) reported

    I've learned from @AmazonHelp @amazon that the "fix" for 3 different Fire tablets (1x 8", 2x 10") many issues is..3 replacements that may be refurbished, or possibly new. UI hang, software glitches, system locks, app locks and more in 3 diff tablets. But magical new ones will fix

  • John44011554
    John E. (@John44011554) reported

    @S0lldus @Ocasio2018 Almost half of the US working population are at small businesses. That’s 60 million people. Hardly a fraction of a fraction. This is the problem, you need to understand the economy. You think everyone works for Walmart or Amazon

  • imastudent_IN (@imastudent_IN) reported

    @AmazonHelp This is day 3 since we are reporting this issue. @JeffBezos @amazonIN @AmazonHelp

  • fsanders
    Frank Sanders (@fsanders) reported

    @crichey @amazon Small issue with a damaged receipt, a victim of the wear and tear this thing exhibits.

  • computergeek06
    MattBatt (@computergeek06) reported

    @2wayradios also in my experience the problem with people misusing radios is not when they go to reputable dealers it's when they go to someplace like eBay or Amazon and pick up junk cheap that don't know what they're buying and there is nobody to help them understand.

  • TheBossManTerry
    Terry (@TheBossManTerry) reported

    @NatronTheHung 1st problem: Amazon does not sell partridges

  • jaredlll08
    Jared (@jaredlll08) reported

    @EwyBoy Only problem is, because of the rtx cards, people aren't really selling the gtx cards, like I can't buy my current gpu anymore, just stopped selling it (atleast on Amazon)

    Jared (@JCH_PDX) reported

    @AmazonHelp Your link just takes me to my orders. Yes it is your Amazon delivery drivers that we see the most issues with. I have had to chase them down several times for misdelivered packages.

  • inlovewthesalsa
    Stove Enthusiast (@inlovewthesalsa) reported

    Amazon don't let me down I paid $3.99 for shipping for this baby to arrive on time

  • JaniceYuCheng
    Janice Cheng (@JaniceYuCheng) reported

    @NikkiMK @amazon Hamster on a stick this is terrible customer service. @amazon please fix this!

  • TracyGanci01
    Random Acts of Back the Blue (@TracyGanci01) reported

    @MissBellaElla Never knew it existed!!! Never noticed it at HL. I stubled upon it on Amazon and figured why not. I'll never mix that other crud and then wait and fix and redo and wait. I mean DAYS for one small thing. I just finished like 10 in one shot lol

  • RTLeone
    R. T. Leone (@RTLeone) reported

    I think @Adobe has taken the edge over @AmazonHelp as far as terrible live chat customer service.

  • neilscudder
    Nevil Scupper (@neilscudder) reported

    Everything is so amazingly broken. Amazon charges me for 2 day shipping with an ETA of 4 business days. Sign up for FedEx SMS tracking updates and get nothing. Check manually and see "weather delay". Amazon notifies me of the delay two hours later. What a shitshow. #Ihaveshittodo

  • NickThompson_77
    Nick Thompson. (@NickThompson_77) reported

    @TeddyMacOG But I think a lot of amazon is if you have an issue it’s instant customer service and they make sure they have the resources to make it right. If we do this in every industry or make an attempt we would all be more successful

  • fattagaga
    fattagaga (@fattagaga) reported

    @_Julian_NYC @NY1 @NYCCouncil @amazon NYC isn't lacking jobs, though. Our employment rate's pretty high. Our problem is getting jobs w/ good wages & enough housing ppl can afford. If we look at Amazon's practices/record, they're bad on wages & they gobble up buildings. They'll just make our lives even harder

  • cjbrown24
    Christopher Brown (@cjbrown24) reported

    @USPSHelp I'm not having trouble, @usps and @USPSHelp is having trouble delivering packages on time for @amazon and @AmazonHelp which is causing them to issue credits to me. BTW thanks for taking 4 days to get back with me, y'all are in the ball! As I indicated before, package has arrived!

  • queensflame
    Mo (@queensflame) reported

    like my mom nearly just went @ me because she thought I was charging shit to her card and I was like NOPE!. so great job at amazon for allowing us to not reset the PW manually on our old amazon account to amend the fraud issue!! y’all dumb

  • emanuil_tolev
    Emanuil Tolev (@emanuil_tolev) reported

    @eileenmcarey No, indeed not, they have a large sales and marketing machine dedicated to sussing out those opportunities. "Distribution" of their skills is essentially the #1 issue a consultant has. Amazon is not just charging for connecting client and consultant's tho, they charge bc they can

  • jannronn
    JannRonn (@jannronn) reported

    I get a rep on the phone and the conversation started out pleasant but quickly turned to vinegar real quick. The girl was rude (about $20 of my money) and didn’t want to issue a refund. So today we get a ton of mail from @amazon and i had to sign for some of it.

  • queensflame
    Mo (@queensflame) reported

    so @amazon never shut down my moms old amazon account like they said they were ( the account that we can’t log into because someone hacked it and won’t let us change the password!) and now that person is charging off that supposedly deleted account! thanks amazon!

  • center_cloud
    Center Cloud (@center_cloud) reported

    1 Amazon Web Services Expands Cloud Server Compute Options - #cloud_computing #cloud

  • eileenmcarey
    Eileen Carey (@eileenmcarey) reported

    @emanuil_tolev Agree with valuing yourself when consulting, the issue is amazon isn’t actually paying those consultants that rate. They make a profit off of providing their talent in aws services - there is little data amazon pays any aws consultants over $600k annually based on glassdoor

  • smashpupnh
    Smash Pup (@smashpupnh) reported

    @AmazonHelp Return/Exchange already accepted and processed. Amazon Support never lets me down. 😊 Good on you for making it right.

  • run4paws
    run4paws (@run4paws) reported

    @AmazonHelp Well the lady say he would attempt again sometime tomorrow so who knows if I’m ever going to get my package! I told them I better have my package by noon. Their policies are terrible! Boo to guys should stop using them!

  • SoCalCharles
    SoCalCharles (@SoCalCharles) reported

    @ralsmack @amazon Well I just hope they never do that to my neighbor because I always pick up his package for him till the next day and if I don't my Boys do. I could see some shit going down and I'm just helping like he ask me to.

  • everycedibecedi
    everycedibecedi (@everycedibecedi) reported

    @AmazonHelp Spoken with you already and transferred to #USPS but still no urgency to resolve the issue.

  • BradGroux
    Brad Groux (@BradGroux) reported

    If I can't get through to your customer support line #IKEA/#IKEAUSA in the next few hours, I guess I'll have to just issue a charge back. How you expect to offer such terrible customer service for your online orders in the world of #Amazon is beyond me, @IKEA/@IKEAUSA.

  • maheshj16
    Mahesh Jadhav 🇮🇳 (@maheshj16) reported

    @AmazonHelp Dear @amazonIN @amazonpay issue explained in first tweet, where we are unable to select Maharashtra circle from the list as it's not scrolling down. Hope you have understood what is the issue. Number used to show this error.

  • center_cloud
    Center Cloud (@center_cloud) reported

    Windows-Server mit Amazon Web Services virtualisieren - #cloudstorage #cloudcomputing

  • christasays
    christa (@christasays) reported

    @EmmaHoggTV @KMOV @USPS Can you also address problems with @amazon

  • Zaria_Lmarr
    ZB (@Zaria_Lmarr) reported

    Amazon got me bent if they think imma pay more to rent or buy their books when Knetbooks is way cheaper! I have never had a problem with Knet!

  • TrixieDeelight
    Tori (@TrixieDeelight) reported

    Thank god I don’t order breakable things off @Amazon. Watching the delivery guys intentionally drop and unnecessarily slam my packages down gives me the worst anxiety. @amazon

  • AftonMichelle
    Afton Michelle (@AftonMichelle) reported

    @hulu_support live streaming issue, most channels have disappeared with the exception of all fox channels, TCM West and Viceland. Happening on all devices, streaming via Amazon Firestick. 37206. I’ve rebooted, nothing is helping.

  • IrreverentOtter
    Seasoned Green Things! 🇨🇦 (@IrreverentOtter) reported

    @TheCoffeeSnolf Despite "killing" other retailers, Amazon's eCommerce units took a $919M operating loss this year. The real money at Amazon has been AWS Cloud services for some time now. They own 58% of the cloud server market. Interesting that Netflix runs on AWS, and Prime video too.

  • srbpower
    TeamLH LH44 (@srbpower) reported

    @obiadekanobi @TheDivisionGame @amazon I've ordered Broken Dawn too, and the 3 part Comic Series starting in January looks to be available as a hardback book in March, so I've ordered that too #IMayHaveAProblem 🙈😂

  • therealnjben
    Benjamin (@therealnjben) reported

    @AmazonHelp Considering that email predates the follow up on Twitter, it is not a reply to the deeper issues that were supposed to be addressed

  • Steve_Dangle
    Steve Dangle Glynn (@Steve_Dangle) reported

    @ShawnMacLean Amazon’s is an error

  • Bananalungs
    Doll 🦄 (@Bananalungs) reported

    The Bratz #Bratz comeback is such a complete flop. $50 “collector” dolls was insane but the fact that @Amazon is giving out free dolls because of all the defective dolls...this wouldn’t be a big deal if they were playline dolls but still. Y’all need to fix this @Bratz @MGAEnt

  • leanne_m_batten
    Leanne Batten (@leanne_m_batten) reported

    When the post office "can't deliver" but Amazon had no issue today 🤷

  • ShamekaWrites
    Dainty Little Fettucine (@ShamekaWrites) reported

    Hey Ladies: Remember to change them passwords if you're broken up. Let that ***** pay for his own Hulu/ Netflix/ HBOGo/ Amazon Prime.

  • CryptoStockton
    Crypto$tockton 🇺🇸⏳ (@CryptoStockton) reported

    @AmazonHelp Yes it is. I live in a rural area, and our mail system is pretty much on par with the city. I have been rebuilding my totaled truck so I can work my winter job, but with how slow things have been coming, it's turning into a frustrating project, and i'm close to losing my job.

  • NikkiMK
    NikkiMassaroKauffman (@NikkiMK) reported

    Imagine having over $700 worth of @amazon orders stolen. Then imagine that you contacted their customer service. (After trying to navigate how to report the issue.) Then imagine each representative you talk to gives you information that conflicts with the last. /1

  • Shadow_Jacky
    my feet hurt (@Shadow_Jacky) reported

    Godammit, this warms my cold dead heart Customer leaving free snacks for delivery drivers to help themselves because they know winter driving sucks One problem, they didn't include Amazon drivers on the sign so I took more than necessary

  • suffercastbot
    SUFFERBOT 1.0 (@suffercastbot) reported

    intentionally cutting down my credit card over guts on amazon alexa started playing Every Breath You are Very

  • Sbddc_jess13
    Sbddc (@Sbddc_jess13) reported

    @UPS Please move UPS out of 8204 Jasper Ave NW, Edmonton, AB T5H 3S2...This place is extremely scary and dangerous for any woman after dark Store is dark hardly any lights,broken down worst dive ever😳 @amazon u use UPS maybe look at stores first would much rather anyone else.

  • tomleykis
    Tom Leykis (@tomleykis) reported

    @officedepot Took less time to get it at Walgreen's, Paige. Service in that location is slow. Few employees. Next time: Amazon.

  • C3POJones
    Andrew R. Jones (@C3POJones) reported

    Well, I officially discovered the worst Christmas movie of all time. Santa Claus Conquers the Martians, 1964. Available on Amazon Prime. Worth every terrible minute.

  • bryanschmitt
    Bryan Schmitt (@bryanschmitt) reported

    @AmazonHelp Looks like it was delivered by @UPS cc: @UPSHelp . Really no reason the driver couldn't drop, ring and continue their route without any interaction from me to slow them down.

  • NilesMichele
    Michele Niles (@NilesMichele) reported

    @JeffBezos never had an issue with any order from amazon. Tonight epic fail. Your associate hung up on us twice and could not find the product.

  • Cloud_Newsman
    Cloud Newsman (@Cloud_Newsman) reported

    Amazon's cloud unit launches Arm-based server chips - #IT

  • valkyrie_wingss
    🔞Val (Commissions Open!! Art Raffle!!!)🔞 (@valkyrie_wingss) reported

    @shaylaloz Yes!! Amazon customer service is good!! Always call if you have a problem :)

  • messindistress
    DisMe (@messindistress) reported

    Adam: I don't personally blame anyone with a Prime account for shopping at Amazon. The issue is the company itself. my dad: if people don't want monopolies, they should just suck it up and pay extra for worse products

  • alysea_lisette
    Alyséa Gomez (@alysea_lisette) reported

    @lopezzmariah Haha! I’m might just cave because I looked on amazon last week and the hard cover set was $125 now it went down to $92. 🙃 I think it might a good deal lol

  • Cheeseypi
    Matt (@Cheeseypi) reported

    @AmazonFCMichele Y'all fc ambassadors need to **** off. Amazon is terrible. The real employees that I've talked to, not the ones Amazon selects to be ambassadors, have said as much

  • _jamie_1976
    Jamie (@_jamie_1976) reported

    @nestsupport glad I dropped $200 for a camera just to be told NEST is having a glitch with new customer accounts. Maybe I should have bout the Amazon Camera #notimpressed

  • SloggettRyan
    Ryan George Sloggett (@SloggettRyan) reported

    Great my internet has gone down taking Amazon Prime and Netflix with it thanks Virgin for your usual crap service no wonder next year I'm changing suppliers horrendous stay clear everyone out there

  • jamestalb
    James (@jamestalb) reported

    Some things r for the best like me not working at amazon anymore

Amazon Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1055
  • 1060
  • 2063
  • 4601
  • 4601
  • 5229
  • 5701
  • 7017
  • 7135
  • 7235
  • 7280
  • 7304
  • 9068
  • 9353
  • a network error has occurred
  • amzp-4
  • amzp-60
  • amzp-9
  • ap3011
  • app store error
  • at1002
  • delivery error
  • download error
  • drm error
  • drm error 3307
  • error displaying orders
  • error occurred while purchasing
  • exception 117
  • exception 119
  • exception 49
  • gift card balance error
  • kindle boot error 200
  • kindle critical battery error
  • kindle empty battery error
  • prime playback error