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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (50%)
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Errors (33%)
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Sign in (17%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vienna |
Errors | |
 Ixtapaluca |
Errors | |
 Valencia |
Errors | |
 Lyon |
Website Down | |
 Rosedale |
Website Down | |
 Reading |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Rishi
(@Rishi92900994) reported
@AmazonHelp 12hrs passed , any update on my refund issue ??
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Rajp
(@RajivGandhiP123) reported
@AmazonHelp This Link shared by you is not resolving my Issue.. They are making Me Fool after taking my money So I want to expose more in Social media about your servic
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Himanshu
(@Himaanshu_Karan) reported
@AmazonHelp It was a personal usage item. 2 roll ons . They turned out to be defective as they didn’t last as claimed. Therefore they become liable to be returned /exchange / refund . Similar issue happened with me in August 2021. I was provided a fair resolution. But denied this time
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Lee Eyres ❤️ 💙
(@lee_eyres) reported
@braintree_ Quite probably, I have real problems getting stuff delivered in Ireland now (including the north). Is there an Amazon Ireland web site? That might get round it.
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Dhirasmita Das
(@DDhirasmita) reported
@AmazonHelp That was no resolution at all. I did not ask to take out the details of Sep EMI deduction. You are simply just being ignorant to the actual problem. It's my money that had been deducted for no valid reason. How do I get my money back ? Tell me.
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Rishi
(@Rishi92900994) reported
@AmazonHelp In that message , simply timeline is mentioned within which my issue was to solved. The timeline is already passed but still , I have not received refund
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Akshay Thorat
(@AkshayT87705893) reported
@amazonIN ordered on amazon I got a delivered message but I didn’t get it, I called many time to customer care but they didn’t give me any information regarding this. help me to resolve this issue.
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Badrinath Jha
(@badrinjha) reported
@AmazonHelp @amazon is waiting for dispatch of the product before cancel it.The status of order preparing for dispatch is from 12th Sept.Can amazon fix a date after that order will cancel .
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Lord kira
(@subankar96) reported
@AmazonHelp Already tried everything but not working
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Subhadeep Kanungo
(@Subhadeep_K) reported
@amazonIN @AmazonHelp please ask your delivery executives to call the customer if they are not sure about location instead of delivering the product to somewhere else. For the second time I am facing this issue. Delivery station CCUH. This is unnecessary harrassment.
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Haylo24
(@GlitterKissMe) reported
@AmazonHelp Maybe @AmazonUK shouldn't offer grocery delivery when you are letting people down. Luckily I am in a position where I have people to help me out but if it was an elderly or vulnerable person being let down and left with no food shopping it would be a real problem 😠
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Manu Jindal
(@i_manujindal) reported
@AmazonHelp You guys are playing with the customer's time , patience and mental peace, and your solution is as much pathetic as your social media team. I expected a smart solution from amazon, at least a callback to understand the issue. How resistant and unprofessionalism you guys are
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Bev Shiotelis
(@bevshiotelis) reported
When @amazon somehow locks up your entire gift card balance amount as “pending” on an order you paid for completely with a credit card and nobody there will help you because your gift card balance is zero. Which is exactly what the problem is. 😡
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Md Qhadir Hussain
(@MdQhadir) reported
No problem solving answer nor a commitment from any of Amazon-customer support in regards to delivery’s of products.Though wanted to pick in person from any of Amazon warehouse,No answer as where the products are . Disappointing #Amazon.in #deliveryamazon @AmazonHelp @amazonIN
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Fayaz Var
(@Fayaz_var) reported
@AmazonHelp The issue is you people are cheating, @JeffBezos should know how Amazon India is cheating the customers. I stopped using Amazon now, I am now using @Flipkart now.
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goutem chana
(@goutem) reported
@AmazonHelp Ayaz - I spoke with your team Aditya. It was total waist of time to explain him in detail and at last there is no resolution. We cant have new SLA for every time we call for same problem. Amazon waisted my 10 + days just like that.
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Aashu M
(@MOHDALE87422513) reported
@AmazonHelp Everytime you guys have a same statement ro deliver in the email that we have already escalated your issue. Isn't there any timeline for the resolution 1 week, 1 month, 1 year. What is that?
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Sushant Bharti
(@Sushant76160936) reported
from
New Delhi, National Capital Territory of Delhi
@AmazonHelp They are not resolving my issue only they are extending date . They give me 5th pick up day as 11 Oct . Plz raise my concern n resolve my issue asap bcz on 15 my emi will generate.
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Lynsey Joyce
(@TattLJ) reported
@eurosport I am trying to watch the cycling on Eurosport this morning via the Amazon Fire Stick but it is not working. Are there any issues?? I have a subscription which is up to date and have also uninstall and re-installed. Have also unplugged and rebooted the fire stick.
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HarryM
(@MalhiHarrym) reported
@AmazonHelp whao it’s been 64 days lol 😝 still waiting to get the issue resolved the item was fulfilled by Amazon. Let’s see and had a chat with over 30 customer service agents.
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Dhirasmita Das
(@DDhirasmita) reported
@AmazonHelp Yes I did. However, my actual concern was not entertained. Rather focused on something, where there is no issue from my side.
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Ada Nsukka💓💞
(@_IamJUDITH) reported
It's either you're making money from your phone or your phone is draining money from you! Check my PINNED Tweet for more on Amazon Kdp. Allow me to provide you with the best solution/guide to solve the problems you're facing. Link to my WhatsApp via Bio. #ASUUstrike Erica #phyna
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Jaypal Arora
(@AroraJaypal) reported
This is the 10th month running that this amazing policy has been in effect for my account :( On top of that, no one from amazon cares to respond to my email seeking clarification on the issue. Seems like the customer-oriented attitude, for which I chose it over others, is dying.
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Sushant Bharti
(@Sushant76160936) reported
from
New Delhi, National Capital Territory of Delhi
@AmazonHelp They are resolving issue only they are extending date n telling me to wait for 11 Oct I m waiting from 30 sept .this11 Oct is 5 th date I hv given . Please raise my concern n resolve my issue asap sir .
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Satbir Singh
(@Satbir_makkar) reported
@AmazonHelp Sir I think leave it .. I think amazon don't have any problem if I will left from amazon portal. Delivery boy don't have even 2 min time, on that time he said I have to go .he don't care about my setisfaction on the time of product delivery
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BillThePremiumMilker
(@InvestorNoob) reported
@ring Since our interaction, I've rec'd an email to enable geofencing. This was one of the replies provided by your forum mods in which it did not help most. Yes, I've already tried that prior to my post on twitter and again since your email. Still not working. @ring @amazon $AMZN
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SMiLE BEAuTiFUL ✨
(@truly_tori) reported
@SimplyyDavi Just sign in my Amazon
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Chandni Verma
(@chandniverma) reported
I’ve never before seen a more pathetic customer service than from @amazonIN. They are tricking people by wrongly mentioning the serial number on the warranty slip of electronic equipment rendering the device completely useless if an issue is encountered! @amazon
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Nobody
(@Onuraaag) reported
@AmazonHelp Support team raised a ticket from their side, but issue is not resolved and there is no progress. Seems like i will be forced to return item due to poor service from amazon in this case.
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Lakshya Raghav
(@LakshyaRaghav07) reported
@AmazonHelp I do not want this order now gift to Amazon from my side Do you know the meaning of help desk? When you can not solve the problem of the customer, then you do not know the meaning of the help desk. I made a mistake when I placed the order But this mistake will never happen