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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 9: Problems at Amazon

Amazon is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Mission Viejo Errors 2 hours ago
Huntley Sign in 2 hours ago
Broomfield Website Down 4 hours ago
Memphis Website Down 4 hours ago
Fort Myers Website Down 6 hours ago
West Babylon Errors 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • XuGator
    XuGator (@XuGator) reported

    @AmazonHelp This is a broadcast issue on amazons end.

  • KatinOxford
    Kat Coffin Author (@KatinOxford) reported

    @tebsf And when I want to buy new movies, I can—on my 14 year old DVD player that works splendidly. These kindles aren’t broken. Amazon just wants more money for the endless upgrade parade and it’s despicable

  • RPGuy16
    James Lingk (@RPGuy16) reported

    @DividendBreeder Insurance isn’t meant to be for routine low cost issues. Also, your doctor is expensive. there are cheaper options - look into Amazon health.

  • elainevanepps
    Carol Finkenstadt (@elainevanepps) reported

    @OliverJia1014 Things I would happily buy: used books (Japanese Amazon is terrible for this), games (CDs). I'd be heavily interested in other merch for anime series my kids enjoy. I wish DVDs weren't so outrageous in Japan in comparison to the US and were the same region. I'd be interested in rarer Japanese manga for myself, but that is VERY niche. I can get most of what I want currently via US Kinokuniya.

  • pranitamathur
    Pranita (@pranitamathur) reported

    @amazonIN @AmazonHelp do you wish to resolve the issue or have you forgotten it exists? Return pick up which has taken forever is remarkable. #pathetic

  • mario_esqgo
    Mario Simonyan (@mario_esqgo) reported

    Most brands think Buy Box control = control of their business. It doesn’t. We recently audited a brand doing ~$1.7M/month on Amazon, selling a melatonin-based product. On paper, everything looked strong: 🔹91% Buy Box win rate 🔹85% revenue attributed to the brand 🔹Limited reseller presence They thought unauthorized resellers were a minor issue. They were wrong. Here’s what we uncovered: 👉 ~$258,000/month in lost revenue to unauthorized resellers 👉 ONE reseller alone responsible for ~$236,000 of that loss Let that sink in. A single bad actor was quietly extracting nearly a quarter-million dollars per month—while the brand still “controlled” the Buy Box. This is the blind spot most brands miss: Buy Box dominance ≠ channel control. Unauthorized resellers don’t need to win often… They just need to win at the right time, on the right listings, at the right price. And they will siphon value without you realizing it. We identified the reseller and built a removal strategy using our 3-pillar brand protection framework. Based on our audit, we project ~$193,000+/month in recoverable revenue within the next 3–6 months. Amazon sellers are data-driven… But most are tracking the wrong data. If you’re not actively auditing reseller impact, you’re not seeing the real leakage in your business. And in many cases, it’s not small. It’s catastrophic.

  • Try2KnowThyself
    TryingToKnowThyself (@Try2KnowThyself) reported

    @Chronodendron I had old kindle that the screen jsut spontaneously broke. Literally did nothing to it- but found online people had similar issue aka device defect. I badgered amazon online support and they replaced for free. I feel like this is worthy situation for badgering (or get discount?)

  • ArvinJA21
    𝙅𝙒 (@ArvinJA21) reported

    @RepDaleStrong On March 12, 2026, Amazon instituted a policy to illegitimately take monies from 3rd Party Sellers, who constitute 60% of sales on Amazon according to Amazon, in order to improve its own cash flow. This policy is an example of the anti-competitive practices Amazon has used to enrich itself and undermine all competitors over many years. For about 20 years Amazon paid Sellers as follows: 1) a Customer selected a Seller’s item for purchase; 2) the Seller fulfilled the order, shipping the item to the Customer; 3) the Customer paid the item price plus any shipping charge applied by the Seller; 4) the Seller paid the actual shipping cost; 5) Amazon took its standard fees for every transaction; and 6) Amazon regularly paid the Seller the difference between its own fees and the Seller’s item price and shipping charge. The Seller and Amazon both benefitted greatly from this system. As of 3/12/2026, Amazon switched to what it called “DD+7”, which stands for Delivery Date plus 7 days. Amazon still takes it fees immediately when a Seller fulfills an order. Amazon pays the Seller nothing until 7 days after the item is delivered to the Customer, which depends upon the speed and accuracy of the USPS, UPS, or other delivery service. Sellers therefore, are paid approximately 14 days after spending to ship the item, rather than at the time of shipping. Amazon utilizes the full amount paid by the Customer as it wishes until Delivery Date plus 7 days, which amounts to millions of dollars every day that payment to the Seller is delayed. According to Amazon, “Moving your reserve setting to DD+7 provides time for you to accrue fees and other costs before disbursement and gives your customers time to receive, open, and evaluate their order.” This rationalization would be laughable if it weren’t so extremely and prejudicially false. Every purchase on Amazon can be returned within 30 days for a full refund. DD+7 does not add any additional time for the Customer to “…receive, open, and evaluate their order.” As a Seller, also, I have no idea what “…fees and other costs before disbursement…” I could accrue; gaslighting is the only thing stated in this sentence. There are millions of 3rd Party Sellers on Amazon, and almost all of them are small businesses. Amazon has spent decades making its Seller system appear to be the most efficient and effective, undercutting all other major 3rd Party Seller systems, such as ebay. The system before DD+7 was extremely profitable to Amazon. Now Amazon is requiring a pay-off which harms its own 3rd Party Sellers, to the benefit only of Amazon’s enormous bottom line. Please contact Amazon about this penurious attack upon its Sellers. We depend upon Congress to defend the small businesses that are sources of enormous value throughout our country. Please also address the issues raised here in the appropriate Congressional committees. Public hearings will not show Amazon in a good light. Thank you,

  • nic_moneypenny
    Moneypenny (@nic_moneypenny) reported

    🚨 PROJECT GLASSWING AI LAUNCH SUPERHERO OR SUPERDEMON - EVERYBODY IS MISSING THE IMPORTANT BIT 🚨 Launched today by Anthropic, with Amazon Web Services and all the big tech brands you would expect, Project Glasswing promises security But it's specialist AI training includes one important word which is being drastically overlooked AUTONOMOUS This project which has been rolled out to the chosen few (minus US gov) has reportedly picked up critical zero-day failures in systems that could take down not just industry sectors but countries And it can work autonomously to not just find these but to exploit these For years I have been warning about autonomous AI and have shown military fatalities which have occurred as a result. Now think about hospitals with life support machines, traffic infrastructure, air traffic control systems Now have a listen to this video below and then take a deep breath before letting me know your thoughts This is appropriately named glass... It shatters horribly loudly and is irreparable... In my humble opinion #ProjectGlasswing #ZeroDay @GodSawUs @IamVictorPerez1 @AshtonForbes

  • Narendraandaman
    Mr Narendra Sharma (@Narendraandaman) reported

    @AmazonHelp Yesterday I have got the my ordered item but I found that it contains only 5 books instead of 6 Books. The EVS Book is missing from the set. What type of services you are providing I don't know. As I already informed that kid was facing issues at school due to delay in delivery

  • fitat45plus
    Muscles - Fascia - Posture - Nutrition (@fitat45plus) reported

    @Chronodendron Well then: don't buy books from Amazon. Download from z-library, convert to AZW3 and upload to your kindle via USB. Problem solved, money saved.

  • CurtisMatsko
    Curtis Matsko (@CurtisMatsko) reported

    Portland Leather is now #330 Tiktok shop out of #391000K Active Shops And we have been going for less than a month... OK.. now some real data and numbers It is not profitable yet... but it will be. The Halo Effect on Amazon is not measurable... cause we ran out of product (we are paying for extra FBA space right now) Our Shopify Spiked but we have not been able to get attribution hammered down yet. (But it looks big) Our best Meta ads were created for TikTok I am predicting Tiktok 2026 to make 4-5% profit (and that sucks) But I expect, project, model, predict Shopify to raise to a 20% profit margin on 10's of million more revenue and much more scalable and profitable Meta spend. Can we do it? If you are betting against my will and energy or betting against my teams ability build a creator community that is fun, active, creative, kind and King of the Hill... you should stay tuned. Comment: Is TikTok for everyone? Or just us folks who already have a hot company?

  • Zomb01YT
    Zomb01 (@Zomb01YT) reported

    @primusibi I obviously put most of the blame on Amazon but Cory's design for thragg in the comics holds a lot of the same issues.

  • thegrandkouba
    Stacy Kouba (@thegrandkouba) reported

    @amazon How do I speak to someone regarding my mom’s issue with her prime account?

  • LeahLuuvv
    Mrs.Teller 🍯🌺🍑 (@LeahLuuvv) reported

    @forevrblushing Yeah it’s honestly like Amazon atp, just not as fast. I’ve never had an issue though.

  • farookhmoh1
    Farookh Mohammad (@farookhmoh1) reported

    @AmazonHelp I have now registered a complaint on the National Consumer Helpline regarding this issue. I hope this matter will now be taken seriously and resolved properly

  • hardik__thakkar
    HARDIK THAKKAR (@hardik__thakkar) reported

    @AmazonHelp @AmazonIN Same scripted response again. Already emailed—no action. Stop deflecting and fix the issue. Take accountability

  • amazon_adnan
    Adnan Aslam (@amazon_adnan) reported

    The Amazon Growth Checklist Most Sellers Ignore 💡 PPC won’t fix bad listings. ✅ Optimize your listings and keywords first. ✅ Use structured PPC with proper term harvesting. ✅ Focus on conversion with strong titles and offers. Fix conversions, then scale with PPC! Follow Adnan Aslam 🔔 for more! #AmazonPPC #Ecommerce #AmazonGrowt

  • deandric_
    Cocktician 🩺 (@deandric_) reported

    @vxunderground Amazon is terrible, they suspended my account because of a decline card

  • SegaMane__
    🫡 (@SegaMane__) reported

    @DumpyDom1 @TheSaicoPepe @Mr555Sato And see that’s the problem. Only voices that were worth it was Mark Conquest and Debbie. Seth Rogan was not needed for this. And a 4 man team on something this big just shows me Amazon doesn’t truly believe in this

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @BipinCh68337361 Please copy the link and paste it in any browser > Login to your order related Amazon account> Enter your preferred phone number> Enter your E-mail address which is linked to your Amazon account and fill the box with all the details related to your issue and click on submit. Our team will get back to you within 6-12 hours via email. -Vishesh

  • threshold20n
    technerd 🇮🇳 (@threshold20n) reported

    @Brace_Bit @LisaForteUK Absolutely 💯, I wonder why everyone is freaking out about this amazon issue. This was bound to happen

  • FurbyPerson
    Hackerdude (@FurbyPerson) reported

    @suchnerve Also note that Amazon has been winding down azw3 overall, terminating download and send from pc, and taking many measures towards reducing ripping

  • JeffiniteVC
    Jeff Greenfeld (@JeffiniteVC) reported

    Look, I’m already not a big Walmart shopper— I have Costco and Amazon prime memberships. 100% of my Walmart online orders have been stolen or delivered to a completely wrong address. Apparently now they’re just letting random accounts access my payment info. $300 grocery pickup charge in TN appeared on my PayPal overnight from Walmart. No email of a login from Walmart, no email of an order placed. I found out through PayPal. @Walmart what ******** is going on over there? Thinking of shorting at $130

  • aakritiagarwal
    aakriti agarwal (@aakritiagarwal) reported

    @AmazonHelp We did and they said "It will be delivered today". Please define the term "Today" at Amazon as I have been hearing that for 3 days. What is the point of having customer support when you can't resolve a simple issue of late delivery! No one knows where the product is

  • arvin_stacy
    Stacy Ann (@arvin_stacy) reported

    Jeff Bezos @JeffBezos @amazon needs to do something about his little fraud ring and not paying out his 3rd party Amazon sellers for over a month! I’m sure his money comes rolling in for him! What a coward! I will post this daily until Jeff Bezos addresses the issue! What you are doing is criminal and has been turned over to our elected officials and POTUS! Thank you for your attention to this matter!

  • MonafrmCali
    Injogi (@MonafrmCali) reported

    What's the point of paying for @Amazon Prime Overseas when they're notoriously slow at preparing orders or even delivering them? It's a scam.

  • MarzMagiic
    M.W.O 👾 (@MarzMagiic) reported

    People calling out Amazon when Robert kirkman is the main problem cuz if he gave a **** about good animation Amazon would give him the resources to make that happen

  • Borgz_TDC
    Borgz the Dutch Cyborg (@Borgz_TDC) reported

    @Leongm98 @MrLovenstein You keep buying their products, paying for their services. FedEx shipping, Netflix streaming, McDonald's eating, YouTube binging, Amazon shopping. Plastic packages, burning diesel, processed meat, electricity from the coal plant. And you claim to not be a part of the problem?

  • MonafrmCali
    Injogi (@MonafrmCali) reported

    @amazon What's the point of paying for Amazon Prime Overseas when they're notoriously slow at preparing orders or even delivering them? It's a scam.