Amazon

Is Amazon down?

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 11/18/2025 19:55

November 18: Problems at Amazon

Amazon is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (40%)

    Website Down (40%)

  2. Errors (34%)

    Errors (34%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSchaumburg Errors
United StatesAppleton Errors
United StatesEdison Website Down
United KingdomBishops Stortford Errors
United StatesMankato Website Down
United StatesHouston Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • lbweissman_art leslie b weissman (@lbweissman_art) reported

    @AmazonHelp you promised the issue would be fixed in a couple of hours and I’d have an email from you… NOTHING…please be In touch

  • bader_engineer Engineer bader (@bader_engineer) reported

    @AmazonHelp this #112-6542398-7583416. Not available in Amazon and my money It has been withdrawn and is not available the sofa I want my money back If my problem is not resolved I will turn to the authorities because it’s robbery

  • 4girl1der Billie Lynn R (She/Her)🏳️‍🌈 (@4girl1der) reported

    @AmazonHelp I want to speak to a supervisor in the department that makes these decisions who can fix it. I’m going to keep making posts about Amazon being ignorant till this is fixed. Next up Making YouTube videos and having them shared world wide by 100 of RC Channels!

  • cheltmckenna Kevin M (@cheltmckenna) reported

    Having issues getting on Amazon anyone else having the same

  • DrewLGB84 drew beep/bop/boop 💙🖤 (@DrewLGB84) reported

    @SH_Lowlight @FouIvan @JackPosobiec The Amazon ship box is just down the stairs. He saved the bubble wrap.

  • MirajSoif Miraj (@MirajSoif) reported

    @AmazonHelp Allready 54 complent but your social media Team not resolved any problem this company number 1 froud your team is bad service last 54 days time request par request but not solved any problem

  • lellz86 Ashleigh Peters 🐧🔴⚪ (@lellz86) reported

    @AmazonHelp I complained because I have issues all the time, in the end customer service arranged for the parcel to be delivered today, the driver was extremely rude, hammered on my door and basically threw the parcel at me, I'm really unimpressed!

  • MirajSoif Miraj (@MirajSoif) reported

    @AmazonHelp No any response allready request complaint but not solved problem no any update and no any mail content

  • Trynith_Nebula Big Goth Derg (@Trynith_Nebula) reported

    @BearNoiz top left is my old base model, held together with tape and 3D printed parts, the broken pro on top right (returned today) and the BT from amazon that came this AM at the bottom. Oldest to Newest.

  • cashewnut810 ARMI♥️ (@cashewnut810) reported

    @Mandoline79 Oh no. U ok??? Ya got myself an ice spikes for shoes last winter coz of that issue. Last yr we had too much freezing rain and im scared to fall n break something. Check amazon. Hope youre ok tho. And Tucker!

  • bader_engineer Engineer bader (@bader_engineer) reported

    @AmazonHelp I want my money back and not want anything else fixing the problem

  • AaronBossig Aaron Bossig (@AaronBossig) reported

    @AmazonHelp I'm just in awe that you all can know exactly where a parcel is, down to the minute, but one "delay" and it enters the realm of Herein Be Monsters

  • ASINSeeker ASINSeeker (@ASINSeeker) reported

    After trying for the past week, I was finally able to resolve the issues I had getting past Amazon's tax interview. Today is a good day! If you're seeing this and are also having issues, I'd be glad to chat with you about it.

  • _SnittyKitty_ SnittyKitty₿🦄🫶🏻 (@_SnittyKitty_) reported

    @MammothNationUS Can ya compete with Amazon’s customer service & prime delivery? I get my delivery almost always the next day and if there’s an issue, customer services have never failed to deliver solutions. Delivery service even leave my packages in garage as requested.🥰 I🫶🏻Amazon.

  • bowdersperc Carol Bowden (@bowdersperc) reported

    These products were for a work project with young children. They would have been really disappointed if they had been damaged. Terrible service from @amazon

  • MirajSoif Miraj (@MirajSoif) reported

    @AmazonHelp Please refund now allready 54 days ago request your social media Team but no response 24 hours allready done but problem not resolved yet 54 days

  • AkshayRaut1321 AKshay Raut (@AkshayRaut1321) reported

    @AmazonHelp There is no resolution. I can't login and I can't reset from website because it says it can't identify me using my official email and postal code. And your customer care IVR said it has sent SMS to reset password but SMS never arrived.

  • bader_engineer Engineer bader (@bader_engineer) reported

    @AmazonHelp Not available in Amazon and my money It has been withdrawn and is not available the sofa I want my money back If my problem is not resolved I will turn to the authorities because it’s robbery I will wait until 3 days and see after

  • rubyredphoto Ruby Red Photography (@rubyredphoto) reported

    @AmazonHelp On hold waiting to be put through to a manager but the woman has come back 4 times now asking me to wait longer and claims there is a glitch on the system putting me through which is pure rubbish lol

  • MirajSoif Miraj (@MirajSoif) reported

    @AmazonHelp Your social media Team allready 54 time request but problem not solved any place refund now my money allready your team is not working

  • Bontificate Karen Kline❤🌿❤ (@Bontificate) reported

    @AmazonHelp I was able to return things with a pickup, but only after a huge amount of trouble. So stressful I just kept the box of filters that don't work. Now that Amazon has delivery of its own, why not offer free return pickups, like WalMart?

  • ale_bizpln Alejandro (@ale_bizpln) reported

    @dvassallo I’m not liking the % part. I’d be more interested in “you’ll get 100% of your money back, plus a $15 Amazon/Starbucks Gift card for your trouble”

  • razorfang The Long Game (@razorfang) reported

    @Alessan61802876 @TheELongWave Cities like Vancouver have always had high appreciation. It comes down to the type of people being qualified for immigration. If it's an upper class professional working at Amazon, Microsoft etc with a masters degree typically from an affluent family(to even get to that level)…

  • ILLusiveLevy Levy (@ILLusiveLevy) reported

    If Amazon were to be like "Were shutting down twitch tomorrow..." Yes ALOT of streamers would be upset and pissed, but Amazon would not even care, because the profit really isn't there anyways. It's almost like a side hustle for them.

  • Jameron4evaSean Sean Clevenger (@Jameron4evaSean) reported

    @hawaiinguy808 @serperior83 @LordSothKotL It's like ppl think the 83 crash would've been prevented with MORE studios. I also don't think it will hold off Apple or Amazon. It will make them change any strategies up. The problem for Sony is they never could compete on this level. Their goal was to dominate the console

  • AkshayRaut1321 AKshay Raut (@AkshayRaut1321) reported

    @AmazonHelp I first tried it on Chrome for Android then I tried it from my laptop. I can't reset or login. Urgent help needed.

  • poiThePoi Poi (@poiThePoi) reported

    @0xSp00k @viibeeng Coward. If at least 2 coworkers don't die and you don't spend at least 3 nights in the hospital every year, you're not working hard enough you lazy bum. /Screw Amazon. //I'm not joking about the deaths.

  • DarthShandius DarthMoltres34 (CuteFairy45’s Boyfriend ❤️) (@DarthShandius) reported

    @AmazonHelp 😑 doesn’t fix the problem as I have ordered this specific item twice and it was unable to deliver 😑

  • Jeffery71886446 🇺🇸Jeff the Patriot🇺🇸 (@Jeffery71886446) reported

    @TomiLahren As if Facebook Amazon Twitter aren’t doing the same thing. Why don’t you sit down and shut up

  • JessicaSaylor12 Jessica Saylor (@JessicaSaylor12) reported

    @jewelmelanie @getrefunds Know the risks and fight to stay open instead of closing it down cause i surely didnt see amazon or other big corporations like walmart get shut the fuxk down during the so called pandemic