Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (31%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Conway	Website Down	18 hours ago
Holywood	Website Down	18 hours ago
Poussan	Website Down	18 hours ago
Paris	Sign in	21 hours ago
Westbrook	Website Down	2 days ago
North Royalton	Errors	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laurie 🇺🇸🐾🎣☀️🌸 (@LaurieFLPatriot) reported 8 minutes ago

  @gatorgar It’s google, meta and Amazon. Am I missing something? Are they tied to our national security? Just curious as the messaging seems to be shoving down our throats which makes my guard go up. I was in the panhandle this summer and there are huge military campuses that are inoffensive. If these companies will provide the ai development needed tell us that. We already are using ai and I don’t have to look at or hear a data center. We are still in a drought in my area in rainy season and people’s wells go dry costing 10-15k to drill deeper. If we all have to use the same aquifer then it’s no good. The surge of flock at the same time is sus. Look at what china does with this tech. If there is nothing nefarious then better information is needed imo. This is new to me so I don’t know ****.

• 
  Amazon Help (@AmazonHelp) reported 10 minutes ago

  @milascalz Hi, we're sorry to hear about the issues you're experiencing with ads on your Kindle! Just to clarify, which Amazon marketplace (.com, .uk, .ca, .in, etc.) is your account associated with? -Laura

• 
  Wall St Engine (@wallstengine) reported 13 minutes ago

  Evercore ISI Raises $AMZN PT to $355 from $315 - Outperform Key takeaways from the 14th Annual U.S. Online Retail survey: 1. For the first time, we see evidence that Agentic AI is additive for Amazon Retail, with 57% of Alexa AI users buying a product they were not previously aware of. 2. Amazon’s leadership position remains intact, though it did not widen. Amazon penetration was 92%, down from last year’s record 95%, but still 34 points ahead of #2 Walmart. 3. Shipping speed adoption is re-accelerating, with regular Same-Day usage rebounding to 49%. Prime Same-Day users now spend 3.1x what non-Prime members spend, the widest gap yet. 4. Perishable Checkout is emerging as a meaningful grocery opportunity, with ~46% of respondents who have seen it adding fresh groceries to their Amazon carts. AMZN remains a Top Large Cap Long." Analyst: Mark Mahaney

• 
  VB (@vikas8482) reported 16 minutes ago

  @AmazonHelp No email received, again another attempted to calm me down, its festival gift and planned one, Amazon won't understand it, just excuse can be made by their team with special people.

• 
  Shells Martin (@GramieM) reported 18 minutes ago

  @GrammarSheriff We’ve been making up stories since he was little him and his sister and I make up stories. I write them all down and at some point I want to self publish them on Amazon under their names.

• 
  Zack Zhu (@the_zack_zhu) reported 19 minutes ago

  Totally agree. I hate to hear now days all reinvesting has been framed as the “Amazon playbook.” Not every company is the unique Amazon, and definitely not every investment pays off. For the $MELI case, I think it’s definitely a defensive move, but it is also definitely the right thing to do. MELI has already copied a lot of things over the years from American platforms, and in recent years they have also been aggressively copying from Shopee. They copied storefronts (Mi Página), cross-border, content strategy (Clips), BD strategy, promotion strategy (double dates), aggressive free-delivery strategy, and even parts of the logistics structure (slow shipping) I personally quite admire this part of MELI: they are really willing to learn from their competitors, no matter whether it’s from the East or the West. But saying they are reinvesting voluntarily is just not intellectually honest. Shopee was already more than half MELI’s size and growing more than 2x faster when MELI restarted free shipping. MELI had lowered shipping thresholds before, but the level of aggressiveness was not on the same scale. I think they even adjusted the algo to give more traffic to lower-AOV products this time. This is a big shift forced by competitors. - Shopee is also a replica of Alibaba Taobao. Even now, I think most of Shopee’s strategy and product design is still just copying its counterparts in China. It's nothing wrong with learning from the best practice.

• 
  たわっち (@tawa_kurasan) reported 19 minutes ago

  Small upgrades should solve a daily problem. Working parents: Owala SmoothSip removes one repeat task; compare fit. Current Amazon link is in my reply. #ad #AmazonFinds As an Amazon Associate, @tawa_kurasan earns from qualifying purchases.

• 
  Nishindra (@nishindra8991) reported 23 minutes ago

  @AmazonHelp Can't you read? The errors are from your end not mine, why do I have to take loss when the mistakes are from your end

• 
  Rachael ⋆.˚ ☾⭒.˚ (@divinechiming) reported 26 minutes ago

  Amazon’s customer service link is like talking to a black hole. They’re AI literally tries to give you every other direction which makes no sense in order to even report a problem. I just would like to talk to a human being. You delivered a package of three items. One of the items was in fact, not the correct item and I cannot report that specifically due to your arrangements of icons to click on and if I can’t talk to a human to report the problem, how ******** are you ever gonna realize that there was an error? And now I’ve just spent the last 20+minutes trying to reach customer service to report a problem. I’ve now extended my free time of a system error which was not my fault where I can’t even speak to anyone to report it and be handled accordingly. @amazon

• 
  Sean (@SeanReezy25) reported 26 minutes ago

  Trying to buy the kindle and the Amazon app keeps giving me an error. What kind of sign is this lool

• 
  Amazon Help (@AmazonHelp) reported 27 minutes ago

  @empelraj Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

• 
  Anna writes (@anna_writes0) reported 27 minutes ago

  @Elhusseini001 I personally don't advise using a VPN or a new browser to try to separate multiple Amazon accounts. I'm not a supporter of operating multiple accounts on the same phone, whether you're using a VPN or not. If you're running into an account issue, I'd rather advise you to follow Amazon's policies and resolve the issue properly than try to find ways around their systems. Just because someone else is doing it successfully doesn't mean it's something I'd recommend.

• 
  Dan Moore (@DanMoor93974508) reported 28 minutes ago

  Just like to say Ever since businesses started using AI, my life has become hell. I cannot buy anything at a decent price online. AI will either say my non-standard address is an illegitimate address or it doesn't exist, and it sways many, many good deals away from me where they refuse to ship to my non-standard address, thinking it's incorrect, and I end up not being able to buy on eBay 90% of the time. I can get three out of 10 packages delivered if I'm lucky; it's very discouraging, and I miss out on 90% of all the good deals. Not just on eBay, it's on Amazon, on Walmart, on all e-commerce stores because they're all having problems with this damn AI mingling in our addresses and making non-standard addresses illegitimate addresses, and it's hell for the poor, especially the elderly poor who have a hard time communicating I wish AI would get bumped, nuked, or destroyed. I'm an old-school computer tech from the '90s still managing, maintaining, servicing, and repairing my computers and devices. I use several Linux distros, which I find a lot more convenient, useful, and trustworthy than any Microsoft product or version of Microsoft Windows with all of the updates and manipulation to control the people's systems. It has destroyed my faith in Microsoft, and just when it looked like life was becoming something worth living and a technical world turning into something useful and enjoyable, they would have to drag AI, the real monster, into our lives, and today it's a living hell, and I wish somebody could hear my words. AI has a way of making sure nobody ever hears our voices anymore or hears me. I've noticed time and time again it's got control of people, and nobody's paying attention to what AI is really doing to people who don't have the abilities to properly articulate or communicate—people who are not so healthy physically and/or mentally or not schooled much don't spell or type very well, like me. Even though I am pretty tech-savvy, I'm nearly 70 years old and struggling these days now more than ever before. If there were ever a time I would be tempted to leave this world, if I didn't worry about where I would spend eternity, it would be easy, and I cringe at getting older or staying alive in this world the way it is now or what it's becoming to me and other human beings; it's a real nightmare that many who are like me are living in today.

• 
  Greg Brian (@Gregoriancant) reported 29 minutes ago

  One might say it was health neglect, but others would say “broken heart syndrome” after one’s spouse passes following multiple decades of marriage. It’s a lesson, though, to always care for one’s self, even if adamant on caring for others first. We say that at Amazon all the time. #DollyParton #Cancer

• 
  Rob (@robert_paiz) reported 31 minutes ago

  @legstiedinknots @pokemadness34 Ooh so if i cop now, then it’ll go back down to the lowest price amazon will sell it for on release day?

• 
  Sarah S of TN (@Sarah_StrTN) reported 34 minutes ago

  @BeanisMcMillan You’re right, that is a problem. To secure our lines, someone is going to have a lot of work on his hands planning for how to address it all. I’d be ordering that case of Excedrin from Amazon, now.

• 
  Pietro Mappers (of Success Mappers) (@SUCCESSMAPPERS) reported 37 minutes ago

  "My listing looks great" is an emotional statement, not a business metric. We do not feel if an Amazon listing is good; we measure it. Check your Unit Session Percentage (CVR). If the data is below the category average, your listing is broken. Fix it. #AmazonData

• 
  Twinkletoes (@Twinkletoes1313) reported 40 minutes ago

  @BreannaMorello @naomirwolf Hope this issue doesn’t land where others have gone to die - Epstein files, doge checks, tariff checks (yeah, Amazon got $ but not me) - etc

• 
  Dominus Ignota (@dominustweet) reported 42 minutes ago

  @UziObi use @link to pay for stuff. just had it find a broken sprinkler in my flowerbed, found it in an old email. went into Amazon and paid with link. Amazing

• 
  Varsha Utkarshni (@VUtkarshni) reported 43 minutes ago

  @amazon @amazonIN @AmazonHelp Now we the Indian people are the source for them to generate money and collecting data too and the very unfortunate thing is none of the Indian government is looking after such kinds of issues. So basically we are still not free from the slavage of such apps.

• 
  Amazon Help (@AmazonHelp) reported 45 minutes ago

  @mitebegonesoon @mitebegonesoon Hello! We're sorry to hear you're having an issue to contact customer service, and we'd like to look into this with you. Please let us know which Amazon Marketplace your account is associated with (.com, .uk, .fr, etc.) so we may better assist. We encourage not posting personally identifiable information, such as your phone number, email address, order history, etc. for security reasons. -Margret

• 
  dude (@tradboiwife) reported 48 minutes ago

  when my alexa shuts down due to the local amazon datacenter getting EMP'd so she genuinely clamps down on my **** mid robotic fluke dome (on speed one)

• 
  Defiant Ghost (@TheDefiantGhost) reported 48 minutes ago

  Ed Zitron just said something Wall Street never wanted public: OpenAI misses the IPO — Your 401(k) pays the bill OpenAI doesn’t go public. It runs out of cash. They need $100 billion a year just to survive. They’ve delayed the IPO. They have $1.1 trillion in cloud commitments. SoftBank is sitting on ~$100 billion of paper OpenAI stock it can’t sell. Oracle is building $400B+ of data centers for one customer. Amazon, Google, and Microsoft all booked future growth off the same two unprofitable labs. When OpenAI can’t raise again, they don’t “slow down.” They force every Magnificent 7 company to restate the story. Nvidia revenue could drop 50–70%. Half of last year’s VC went into AI. Most of those startups go to zero. This isn’t a dip. It’s a tech depression. And the people who get wrecked first aren’t Sam Altman. It’s Jenny and Dave’s retirement.

• 
  HighDefDiscNews.com (@HighDefDiscNews) reported 50 minutes ago

  @BusterNuttVideo Down to $12 at Amazon recently.

• 
  Godlike Tanzy (@SEXLESSDEATH) reported 52 minutes ago

  working at amazon is not terrible

• 
  Shravan (@shravankumarkn) reported 53 minutes ago

  @AmazonHelp This link also not working @AmazonHelp

• 
  Tamil Selvam | ⛩️ , 🚢 (@Tamilselvam412) reported 58 minutes ago

  @amazonIN @amazon Give proper training to the sellers for listing and price tags of the product they sell. If not help them with bulk order cancellation in case of pricing errors Worst experience

• 
  IranEyeإيران آيایران هر. از (@Fredmochabo) reported 59 minutes ago

  Iran Will break the Economic siege & Blockade on It Shortly by attacking vital U.S interests in the region. The damage inflicted on those military, economic & corporate assets will go down in history, Tech firms like Google, Amazon, Microsoft, Meta, Nvidia & Intel.. destroyed.

• 
  Robert Graham (@robertgraham) reported 1 hour ago

  It's the standard refrain in cybersecurity "that status quo security isn't enough". We've been saying that for 40 years and are continually frustrated that people won't listen to us. And yet, it always has been "enough". We all conduct business securely only, just 10 minutes ago I bought something from Amazon online. Clearly, the benefits outweigh the risks. The problem isn't with cybersecurity but the type of people who have their heads stuck up their asses who'll never believe "status quo security is enough" no matter how secure we are.... ...even the point of a police state. The cybersecurity is full of people who as kids "fought the Man" who have now become the Man and who are naively trying to establish a Cyber Police State even when they think they are tying to help people.

• 
  Monty you terrible (@Montyuterrible) reported 1 hour ago

  @EliClifton Literally, someone has gone to the trouble of printing the cover of your book surrounding 58 pages of blank exercise paper, advertising it on Amazon and charging £14.55 for it! Happy to email you the details and images.