Is Amazon down?
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 15: Problems at Amazon
Amazon is having issues since 12:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (46%)
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Errors (36%)
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Sign in (18%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Website Down | |
 Ashburn |
Errors | |
| San Diego |
Errors | |
| Norfolk |
Website Down | |
 Recklinghausen |
Errors | |
| Los Angeles |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Kuo
(@KuoIsHere) reported
Order a new mouse, says its coming on the 3rd. There is another mouse available for same day delivery. Now thats cancelled and comes on the third, spend a extra 37.99, got terrible support now it only to come on the 3rd... thanks amazon. Not even guarnteed a refund as well lol
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Jordan Eagle
(@jleagle94) reported
@AmazonHelp Not the issue, see rest of thread, but thanks, I'm in contact with both customer service and the seller and waiting to hear back.
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Ragnar Rokh
(@RagnarRokh) reported
@AmazonHelp @Hermesparcels I've never had an issue with an Amazon order before in 10 years. The first sign of trouble and you let me down badly.
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KnightMoves 🤑💰
(@KnightMoves13) reported
Dont let anyone on money twitter tell you you need to work on your goals all weekend. This could lead to burn out. I was up at 730am did some Amazon Kdp and scheduled all my tweets for next week. Made my wife breakfast and at 1pm am now settling down to play xbox for a bit. 👍💪
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devanshumalhotra
(@devanshmalhotra) reported
@AmazonHelp It's about MY money. Not yours. You might need 12 hours for a SILLY MISTAKE by your uneducated villagers courier boys who can't even read. I want the solution ASAP. Don't behave and become the Indian Government. Super slow and take forever for any resolution.
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Olive
(@popeye_ki_olive) reported
@AmazonHelp Wow you guys also passing my problem from here to there.The link you have sent me of normal Amazon Account.This guys says, we dont have idea about Business Account.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 20.93ms Download: 639.02Mbps Upload: 683.08Mbps
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 12.34ms Download: 583.23Mbps Upload: 704.94Mbps
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Manish Rautela
(@MANIKOOL88) reported
@AmazonHelp already raise my issue with your support team but i dont get any help ..you know what , now companies like amazon started looted their customer.. we can’t trust anymore in @amazonIN .@jagograhakjago pls do some help..
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Md Shahid Ansari
(@00Shahid7) reported
@corruptkunal @ViCustomerCare @Flipkart Flipkart jaisa bhi hai Amazon se 100 crore % BEST hai 👌 Amazon super slow delivery Super ghatiya call support Super unsatisfied delivery executive Super ghatiya behaviour for complaint Or feedback to pucho hi mat 🙏😡 Flipkart me complaint karo or solution milega 100% guarantee
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: fdcservers[.]net ISP: Amazon PING: 6.847ms Download: 721.99Mbps Upload: 728.18Mbps
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B. Mahn
(@bnmahn) reported
@Ninjamonkky @yeetgenstein The thieves open the boxes because it’s less conspicuous (and usually easier) to carry individual items instead of an unopened Amazon box down the street
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Megha Nagendrayya
(@megha_nag1) reported
@AmazonHelp 404-1453828-7281106 and 402-3988221-4655507 pl check status. I have had multiple discussion with your team. U guys mark product delivered without handing over the product. There's some technical issue from end , pl solv I need product to be delivered at any cost today max by 9pm
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ronggowisnu
(@ronggowp) reported
@n8art for some reason I can't watch season 6&7 of Bosch on Amazon, maybe because of region issues? so while waiting I started to watch a Korean zombie apocalypse on Netflix called Kingdom, didn't expect much, but it's actually good lol
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 7.206ms Download: 602.22Mbps Upload: 658.85Mbps
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Rushab Luhade
(@RushabLuhade) reported
@iamdansnow Everyone's losing their **** over apple, nobody has a problem with Amazon for artificially increasing the cost of advertising
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Ragnar Rokh
(@RagnarRokh) reported
@AmazonHelp I returned an item 4 weeks ago, Hermes collected it and I've been told countless times that it's not arrived to you. You guys provided me the label, it's your account. But I'm being told I need to fix it with @Hermesparcels and they won't talk to me as I'm not the account holder
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Laura 💕
(@petite_minx) reported
@boo81boo @Hermesparcels Having same issue, apparently item a bit too big despite it being a small appliance, in my opinion @Hermesparcels are failing on their contractual obligations with amazon, my parcel is now 4 days late even though on thurs tracking said itll be on its way within 48 hrs
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Rahul Sharma
(@rawbull018) reported
@AmazonHelp My second issue is with my amazon pay icici credit card
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Sammy
(@TriIISammy) reported
@AmazonHelp Naw Chris Imma OG postal worker out of Tiger Station Post Office we completed sorting 23 pallets of amazon early and we have down time in between shipments
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Harinathchowdary.P
(@HarinathForumF1) reported
@amazonIN @AmazonHelp.It's almost a month since I placed order on Amazon.. Customer care is helpless n careless to understand the issue n refund..@JeffBezos ..Try to go to the hearts of the Customers Rather than Going to Space.. So Embarassing it is.
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Olive
(@popeye_ki_olive) reported
@AmazonHelp Earth’s most customer-centric company...Do you mind to resolve my issue honestly without passing the ball from here to there.
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Almas Ahmed Mulla
(@kya_bey_baa) reported
@AmazonHelp of course there is an issue with the order. I have reported all issues and replacement also isn't possible for some since the seller doesn't have stock. amazon probably hasn't been paying attention to feedbacks lately and that is the reason of degradation of services.
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Tippu Sultan
(@TippuSu31334463) reported
@AmazonHelp your registered spn did a mistake by doing direct login instead of user permission back in 2019. and now amazon eyes is open in 2021 when i have already ended my contract with them . and now amazon asking me details for unknown account which i have no knowledge @AmazonHelp
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Rega
(@Regathedragon) reported
@WulfGrendel @DanzaDragon They did a good Job RMA them all also wasn't down to Amazon MMO as well no helping at the time ?
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Olive
(@popeye_ki_olive) reported
@AmazonHelp Earth’s most customer-centric company..You could not understand and solve my issue.Neither on phone call nor on twitter, I guess🤦
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Olive
(@popeye_ki_olive) reported
@AmazonHelp I appreciate your attitude Erica.This is just back to back, I am disturbed with Amazon. Today Facing problem with Prime account also.
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Rahul Sharma
(@rawbull018) reported
@AmazonHelp My first concern is related to one of my buyers on amazon. His account has been made inactive, he is not able to login to his account since long time
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Hari Dwivedi
(@iamharidwivedi) reported
@AmazonHelp There is no surety of the quality of product also.. since I have escalated this concern they may delivery the defective and broken sealed or I would say used product to me on the pricie of brand new sealed pack product. As they had did the same in my past time also @amazonIN
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Rahul Sharma
(@rawbull018) reported
@AmazonHelp I have multiple issues with multiple accounts, and I have a relation with amazon in multiple ways! from buying on amazon to buying hostings on aws to being an aws developer to being a service partner for amazon and in many ways