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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (45%)
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Sign in (28%)
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Errors (27%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Phoenix |
Website Down | |
 Towcester |
Errors | |
 Wuppertal |
Errors | |
| Corona |
Errors | |
 Lyon |
Errors | |
| Atlanta |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Rakesh Bhatara( راکیش بھتارا/ਰਾਕੇਸ਼ ਭੱਟਾਰਾ)🚜
(@rbhatara) reported
@AmazonHelp Aseem I did clear the app data and cache. Couldn't log in again. Reinstalled the app and still getting login failure msg.
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Nyaaa
(@NyaMcmahon) reported
@amazon @JeffBezos i recently became an Amazonian and everything has been great I’m an full time employee I finally have health insurance but what I experienced today was absolutely terrible I haven’t been treated like this since I was in high school working in fast food!
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Joy Bagman
(@jbax495) reported
@AmazonHelp Once again & i think there is some difficulty in understanding the customer's point of view. i don't want to elaborate my issue here in public. Most SPs DM the customer. Here u are both adamant about that & also turning it into a spat. Is this a race as to who has the last word?
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chiguy
(@fhschulz) reported
Amazon Fresh stores not ready for prime time. Systems not working properly, customers being taken advantage of and customer service won’t assist, simply clueless. #amazonfresh, #stephenielandry,
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#FleshandMetal
(@GDheadz) reported
@artbyzahra @ratedRIAN @Etsy girl don't come for Etsy...email the vendors when you have a issue like amazon or ebay.
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Excitable
(@Excitable) reported
@AmazonHelp The app hangs after i place a Amazon Fresh order. Tried to place the order also on the webpage with same result. Seems to be aa problem with the revamped page.
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Sunitha Anand
(@SunithaAnand9) reported
@AmazonHelp Each time I have been on call for more than 15 mins explaining my issue, though your notes should be detailed enough. I have spoken to 4-5 people from your escalation team and have received conflicting information.
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Plastic Fantastic
(@PLAFantastic) reported
There has been a lot of filament deals posted in the last day, but not a lot for printers. Amazon is slow... AliEx is weird with their new sale because of how the coupons are this time around. There are general codes issued for December (the ones with the Dec in the name)...
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Shelley Prokopuk
(@Ivy06) reported
Don’t use @Walmart to order your groceries for delivery. They cancel Your order and you might not get a refund. Several times I’ve had issues and they just say sorry that happened but let @amazon make a mistake they will say sorry and fix it…everyone just shop at @amazon
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Adam
(@tazatom) reported
@binding_broken I had this problem with Amazon U.K with the hardcover of shadow of the gods by John Gwynne. I didn't know about BB then. They had to send me another copy. Lol. Also my tracking # for Green bone saga is not working from illumicrate. Seems like getting stuff from U.K is hard.
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Hans van der Veen
(@Dutchmile) reported
@lettry_m @OneMinuteBriefs @thegrandtour Who makes these posters? If it is AMAZON, it’s a disgrace! James May - Capitaine slow! It is: CAPTAIN slow Jeremy Clarkson - Orang Uotan! It is: ORANGUTAN! Richard Hammond - Monsieur Crash a lot Well, at least they did not crash on Hammond.
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Ketan Mahajan
(@iKetanM11) reported
@AmazonHelp I have raised the issue with customer care.He told that he is escalating the issue.Assured that,Order will be delivered today.But I am not sure about your services especially after witnessing casual attitude of your delivery partner.Till this very moment,there's no call by them.
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Amazon Help
(@AmazonHelp) reported
@rbhatara We get your cocnern. Please connect to our Account specialist team from the link shared earlier. If you have issues in account log in. Login credentials are the same for Prime video app and the Amazon app. -Mohsin
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Karan Aggarwal
(@karanaggarwal17) reported
@ICICIBank I wanted to apply for Amazon pay ICICI card. But whenever I apply, it says application is incomplete and already exist. I am not able to complete the application. Please help with this issue.
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David Moss
(@DavidMo35883746) reported
@SeattleKraken @amazon We're down 3 to nothing but we have 2 periods left!! We believe
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Amazon Help
(@AmazonHelp) reported
@rbhatara We get your concern. You don't have to login to your Amazon account using the help link shared above. Kindly select the option -I cannot log in to my account and a contact number will be visible for you to contact us. -Mohsin
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Deewana hu Tumhara💕
(@Yourexboyfreind) reported
@jaliimaa @amazonIN Wtf Amazon the circumstances are against you , such a honourable company doin this shits , wonderable atleast keep your issues down and ask customer feedback , such a bloody full thing and **** you've done
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Vikram Bhambhani
(@VikramBhambhani) reported
be delivered today but just now I called up the helpline to check the status now they say the reattempt will happen but have to wait for 24 hrs.What kind of service is this,have never faced such issue with Amazon/flipkart.First time have ordered from u. Hope u understand
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chcknutsck
(@chcknutsck2) reported
@ReviewsPossum That happened to me once. Think it was Venom. Luckily Amazon swap was no problem.
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Mavericks Mike
(@Mavericks_Mike) reported
@AmazonHelp The term overnight means over night. It doesn’t mean over night the next night or some other night down the week. It’s misleading and deceptive and no explanation you give will negate that. Plain language over night means what??? You got it, overnight. Just stop lying.
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Joseph
(@epicsocialist69) reported
@exsecularGandhi @dedg0st @globaltimesnews Ironic. Also who gives a f about Jack Ma? he is a disgusting exploitative ultra capitalist. He hasn't been jailed or anything, he has just had his company majorly cracked down on (good) and told to stfu. If that happened to Bezos and Amazon itd also be good.
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Luck E Kumawat
(@luckekumawat) reported
@AmazonHelp Not receiving any Email regarding this issue please response us
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Joy Bagman
(@jbax495) reported
@AmazonHelp Further responses will be treated as trolling. May have to escalate further. had an issue & shared with ur company to check if they c an unsatisfied customer. Whether u bend to do anything is a diff issue, but battle 4 who said the last word isn't good. u can't DM i won't explain
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This is your brain on frogs
(@DrFroglove) reported
Lmao @amazon customer service is so useless. I was venting my spleen about a truck parked in the bike lane and they were just like "... Uhhhh! Did you have a problem with an item???"
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babygirl
(@pattyencinareal) reported
@AmazonHelp issue with an order? y'all closed our account because we complain too much abt not receiving packages when it's not even our fault!! your drivers don't know how to follow simple instructions! and i got pictures to prove that they deliver my packages to the wrong place & address.
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𝖘𝖆𝖙𝖆𝖓𝖎𝖈 𝖕𝖆𝖓𝖎𝖈
(@mercurialmissm) reported
@Banger_ I use an Amazon Fire TV box and, until a couple of weeks ago, I never had issues.
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Billion Year-Old Carbon
(@BWillDurred) reported
@AmazonHelp I understand you have to say this, but it doesn't help. Amazon India customer service has informed me that Amazon India is rejecting international credit cards. My point is that your company needs to fix this.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 6.914ms Download: 633.32Mbps Upload: 684.79Mbps
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Del
(@deltrillion) reported
@casteelsfeels Am hoping my bank will do the same as I have similar proof. Good luck getting a behemoth like Amazon to back down, they basically rule the world at this point
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Tathagata Banerjee
(@tathagatab90) reported
@AmazonHelp Have contacted support team multiple times with the same resolution being provided and then the same issue occurring again and again. @amazonIN @AmazonHelp