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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (45%)
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Errors (38%)
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Sign in (18%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Greenville |
Website Down | |
| Rochester |
Website Down | |
 Feira de Santana |
Errors | |
| Billings |
Website Down | |
 Jiutepec |
Sign in | |
| Earlysville |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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ALK
(@sashakla) reported
Hey @NapoleonGrills just bought a Prestige Pro on @Amazon - shows estimated delivery between Oct 12-21. Any way to narrow it down??
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cozy kat 🪩
(@stereotypiclkat) reported
i tried to explain the hierarchy of ice shapes to my mom and she was just like “..just let me know when you put the trays in the amazon basket” and this is her version of supporting my sensory issues and i love it 😭
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Kunal Singh कुणाल सिंह کنال سنگھ⚔️🇮🇳
(@obsessedtohope) reported
@AmazonHelp But what in case if it’s not suitable fr ur device??? I hv purchased a external hard drive & despite reading the description as I m not tech guy, I couldn’t understand it better, so customer team told me incase of any problem v will help u. Nw the product doesn’t suits my machine
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Solveig ⚧ - Autistic Acceptance Worldwide
(@autisticb4mmr) reported
@AmazonHelp Just opening the website. Couldn’t do anything at all because true captcha showed up immediately. No sign in screen. No help link. Nothing.
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BookManiac1965
(@BookManiac1965) reported
People: "It's terrible the way @amazon treats their employees! They treat them like slaves! Also people: "I ordered that two days ago and it's not here yet! Why the hell am I paying for Prime?!!"
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Nationwide Building Society
(@AskNationwide) reported
@Hitesh_78_ Good Evening Hitesh, thank you for your message. We're sorry to hear you're experiencing some issues. Is your card a debit or credit card - registered to Amazon? Em
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Paul
(@destructionsna1) reported
@SusanforSmooch I still love Waterstones, it's without a doubt my favourite place to shop and I know they've had problems lately but communication has been sub-par at best. Ended up cancelling the new S. King order and buying from Amazon because it was nowhere to be seen
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blue 💙🤍
(@hfblue_) reported
@AmazonHelp It keeps asking me to enter an OTP (even though I don't have the 2-factor-authentication activated) and then asking me to change my password. This is happening over and over again wherever I go in my account or when I sign in.
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Amazon Help
(@AmazonHelp) reported
@hfblue_ Once there, you'll see a drop-down menu in the middle of the page. Please select "I do not have an Amazon account but need assistance." Our number will appear in the "Did you know?" section. 2/3
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💚🐾 Claire 🐾💚
(@ClaireyMac1888) reported
@AmazonHelp That I was to clear cookies and cache. I did and nothing. I deleted app and re-downloaded. Nothing. The website is doing the same thing so it’s a problem on your part. I noticed the same happened to other people only 1 week ago!
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PrimeVideoCountdown
(@GoodbyePrime) reported
@Kalisydney2 @NeesonAddict65 I generally don't have an issue buying used books/dvds on Amazon. I just bought Soderberghs Che parts 1&2 dvd set for like £4 delivered.
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Peter Leishman
(@PeterLeishman2) reported
@Antonio99992732 @BBCFLauraKT Should be a windfall tax in Amazon,Facebook, twitter even down 2 asda ect what do all these companies earn BILLIONS why not tax them offshore workers already pay 43p to the pound dont see any other sector getting that kind of tax
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merry coopmas🎄
(@uhhcoop) reported
@amazon why does it keep telling me to try again later when I try to open a seller account fix this bullshit
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Peter Hogg ⛅
(@PeterHoggCloud) reported
@AmazonHelp is absolutely useless @AmazonUK. Within the space of 30 mins I have had 5 different customer service reps asked if I've reinstalled the Alexa app to try and fix my speaker groups (caused by a reconciliation issue on their backend). #CustomerService #fail #alexa
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Luke 🐜 ⎊
(@m1cr0wav3d) reported
How does #Amazon manage to make their Fire TV Stick user interface and remote control so slick and easy to use, yet make the @PrimeVideo UI so absolutely bloody awful? They could have the best shows ever on there but I’d miss them because it’s such a terrible thing to use.
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Prashant Vetal
(@PrashantVetal1) reported
@amazonIN @AmazonHelp last week i apply for amazon pay credit card offer but thier is issue showing invalid request ,i call cust service they told its technical issue, after two day i received one call they say u applied for amz pay credit card i give my details,
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Amar Deep Singhal
(@amardeepsinghal) reported
@AmazonHelp I have already replied twice but there is no solution…… how long should I wait? Big billion sale will also get over soon…. There has to be a time bound resolution of the problem… it’s been 1.5 / 2 months now
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Sabra Boyd
(@SabraMBoyd) reported
It’s very easy to say “Prioritize safety over privacy!😜” if no one’s ever tried to abuse, exploit, or kill you. It’s very easy to say that safety and data privacy are two separate issues when you’re a cop, government official, Facebook/IG/Google/Amazon/Microsoft/Palantir/ICE
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Customer Service
(@CustomerServRox) reported
@AmazonHelp ...the package that you paid for even if our 3p delivery partner screwed this one up. So we will immediately have a new one sent to you and here's a credit for $25 for costing you the hours spent trying to resolve the issue for yourself." To which I would reply "ty that's fair"
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Anurag kumar
(@annnuraag) reported
@AmazonHelp Why it was said that I will get this product on 29th sep. Second thing product is still not shipped ? What's the issue here
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Hastor
(@Hastor) reported
@HDRetrovision @AmazonHelp If it is Amazon renewed, I blame Amazon. I bought a 4k 3D TV from them in 2016 via renewed. 3D filter was misaligned. They were hoping someone that didn't watch 3D wouldn't notice. They always bank on the first person lying about it not working, and it may pay off overall.
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Amazon Help
(@AmazonHelp) reported
@AetherVanya Hi! We're sorry for the inconvenience. To confirm, are you using Amazon Pay as a shopper or for business. Please provide more details about the issue. -Susan
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Peter Hogg ⛅
(@PeterHoggCloud) reported
@AmazonHelp Ah another link and another dozen people to repeat my problem too. Hurray. 😒
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simon gready
(@sif1mad) reported
@marclecras @OfficialWRC I have been using an Amazon Fire TV for a longtime and the app has been absolutely fine on it, there were a lot of problems earlier last year with APP/platform but it has been a better for sometime🤞. I got annoyed when the servers & Google authentication failed a few months ago.
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koko
(@kokoFPS) reported
@ImAggroMatt Lmao I mean with Xbox Cloud as a direct competitor and a much much better choice it was destined to happen, just waiting on Amazon Luna to announce their shut down in a few years too
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Stacey J. Miller
(@bookpr) reported
@AmazonHelp Thank you for the clarification. I guess Amazon is now having a problem with delayed shipping. My items are regularly arriving 7+ days after I order them. Thus, I'm beginning to shop at stores again rather than shopping at Amazon. I can't wait more than a week to get what I need.
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Prince Tybalt
(@FrontlineGamer) reported
@Mr_Bluepoint They had to do that to get the games on their service. That's the problem for new entrants into the space, they're having to pay to get third party games even on their platforms. Luna / Amazon are having to do the same apparently.
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OTipsy🚩🏴
(@OTipsey) reported
@LineGoesDown @JoshuaPotash Thats whats happening here, he would be doing this for literally no money. It's a rare privilege that few have. Not everything has to be a labor issue, can we stop looking like idiots because we talk about this like it's the same as Amazon or Starbucks mistreating their employees
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Chris Couch
(@ccouch1982) reported
@BestBuy is your order system down??? No wonder Amazon is better than Best Buy
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blue 💙🤍
(@hfblue_) reported
@AmazonHelp my phone is broken so I can't call and the representative said nobody can't help until I call.