Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Troyes	Sign in	14 hours ago
Paris	Website Down	18 hours ago
Dover	Website Down	1 day ago
Middletown	Errors	1 day ago
Coral Springs	Errors	1 day ago
Patchogue	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HappyHax0r ☣ (@HappyHax0r) reported 3 minutes ago

  @AmazonHelp @amazonca Well *THAT* was a complete waste of time. I chatted with a customer service agent, who told me they were having it overnighted... by a company that doesn't do overnight. When I called them on that they doubled down, then finally admitted it might be by end of day tomorrow

• 
  GameCryptid (@GameCryptidVG) reported 5 minutes ago

  @UndeadExo3 @IGN Amazon basically just took over the Bond IP, 007: First Light wasn't developed under Amazon. They basically hold the ability to shut down IOI's planned trilogy whenever they want.

• 
  72_Vintage🥂 (@BlueBelle672) reported 5 minutes ago

  @garnierUSA Why isn’t your Micellar Water sealed? I thought it was an oversight when I recd from Amazon, but I just left a bottle at the register at Walmart. It had no plastic wrapping, no seal. Isn’t this a safety issue?

• 
  CompoundingAI (@compoundingaiin) reported 10 minutes ago

  @Sethvikas Not at all. In the post we said: "Whether the investment gives enough ROIC is for analysts to model and shareholders to judge." That is exactly what we are doing here, from an investor and analyst point of view. You can absolutely respect the sheer operational hustle and courage it takes to build a massive quick-commerce business from scratch in a few years. It is an incredible feat of execution. But respecting the ambition does not mean giving a broken balance sheet a free pass. When Jeff Bezos spoke about being misunderstood, Amazon was sacrificing short-term profits to build a cash-generating machine. Amazon collected cash from customers instantly and paid suppliers months later, their operations funded their dream. Zepto is doing the opposite.

• 
  zone 🌽 (@zonelouise) reported 14 minutes ago

  @tarragon111 currently don't have any issues with it, time will tell but i'm definitely safe with warranty since most if not all o3c owners i've seen and known have no way to get a replacement since most ppl buy those from proxy sellers on amazon/aliexpress/etc.

• 
  RAJ KUMAR NUKALA (@RaazKumarNukala) reported 15 minutes ago

  @AmazonHelp @amazonIN Very disappointed with the delay. Order #404-5909424-4940356 was promised for delivery on 06-Jun, but it has not been delivered yet. No clear update has been provided. Please escalate this issue and arrange delivery today.

• 
  Jesse Genet (@jessegenet) reported 17 minutes ago

  @MatthewTse_ @mercury I had to build a skill for Amazon ordering, my first attempt was trash, my latest one has been working for two months no issues

• 
  Adriano (@chataros) reported 17 minutes ago

  Just like Amazon went down in the dot com bubble and recovered after to become what it is, while a lot of Companies went belly up, the same will happen to the AI era companies. Few will succeed on the rotten corpses of today’s IPOs

• 
  Akkshay Paatel (@akshay_hb) reported 17 minutes ago

  @AmitAgarwal the payment was collected by the executive in his personal a/c, but he didn’t update it in the system.I lost the invoice,& now the product can’t be returned because I don’t have the invoice.I believe Amazon values its genuine &Prime customers, help resolve this issue

• 
  Evan Swanson (@Evan_Swanson_) reported 18 minutes ago

  One of the most common questions I get from sellers preparing to launch a new product is how much to budget for PPC and what to expect in terms of ACoS in the early weeks. The honest answer is that the numbers are uncomfortable and the temptation to cut them short is the reason most launches underperform. Month one: expect 30% to 50% TACoS. You're paying to establish sales velocity, build the ranking signals Amazon needs to start showing your product organically, and gather data about which search terms actually convert for your product. At this stage, profitability isn't the goal. Data and velocity are. Month two, if you're executing well, TACoS should come down to 25-35%. You've harvested the search terms that work, negated the ones that don't, and organic ranking is beginning to develop. The algorithm is starting to understand where your product belongs. Month three you should be closer to 15-20%. Organic traffic is now contributing meaningfully, PPC is running on more refined targeting, and your conversion rates on the terms you've kept are tightening. Month four and beyond: 8-15% TACoS is sustainable health for most products. The caveat is that this assumes you're not in aggressive scaling mode. If you're intentionally reinvesting to push harder into organic ranking, you'll accept higher TACoS in exchange for faster growth. What trips sellers up is the month-one number. When you see 50% TACoS on the reports, the instinct is to cut spend, which cuts velocity, which kills the launch momentum you were trying to build. The flywheel only spins up if you let it. Set a launch budget you can genuinely commit to for 90 days. Model the 50/30/15 TACoS progression so you're not surprised by the numbers. Understand that what you're buying in the first 30 days isn't conversions - it's infrastructure for the organic growth that comes after. Amazon is pay to play.

• 
  I Kaya (@kaya85kaya) reported 19 minutes ago

  @steady_profits Meta Google Amazon Microsoft can use their core business profits of ~$450B per year but that isn't enough to cover $1.5T per year capex Could they issue $1T in bonds per year. Prob not without a significant premium. So that leaves a large chunk to be from equity issues

• 
  Chandrashekar Kumar (@deepashekar1997) reported 19 minutes ago

  @AmazonHelp So finally sorted out what happened. The product was damaged during transit. This should have been updated in the system and options given to me as customer. This is a process issue that is an easy fix. Why make me wait needlessly and then follow up publicly?

• 
  𝕁ay Asher 💬 (@jayasherguy) reported 19 minutes ago

  Anyone know how to get Amazon packages picked up that were delivered to your address for someone who doesn't live there? Clicked around the website and no link answered that exact problem and I don't care to spend much more time figuring this out.

• 
  Macro Sig (@MacroSig) reported 20 minutes ago

  Amazon filed with the US SEC to issue Canadian dollar bonds totaling up to C$14 billion in five tranches.

• 
  Semper Fi (Olatunde Mak) (@tmacbond) reported 20 minutes ago

  Daniel was orginally called the blond Bond & it wasn’t a complimentary moniker, btw the Bond franchise is suffering from the issues between the Broccolli family & Amazon MGM also which direction to go after killing off Bond in NTTD, the franchise will be back.

• 
  Ulun (@gmulun) reported 21 minutes ago

  🚨 $SPX IS ENTERING A DANGER ZONE... Valuations are stretched, sentiment is euphoric and $SPX has already completed 5 major cycle phases Next phase could catch most investors off guard The problem? Just 8 mega caps account for nearly 45% of the entire index: • Apple • Microsoft • Nvidia • Amazon • Meta • Alphabet • Tesla • Broadcom Meta alone has already lost nearly 10% of its market cap in recent weeks If weakness spreads across big tech, this won't be just another pullback It could turn into a broader risk-off move Market looks strong Structure says otherwise Turn on notifs, I'll update

• 
  paperbenni (@paperbenni) reported 25 minutes ago

  @InternetH0F Very weird how Google, Perplexity, Amazon, Microsoft, OpenAI and your grandma had no problems with these rules. Seems like Apple just wants to do stuff which is illegal for good reason

• 
  PeaceMonk911 (@PeaceMonk911) reported 26 minutes ago

  @AmazonHelp If takes orders and cancel in 2-3 days that makes sense but canceled after 20 days and then after that they increased price is pure scam fraud and crime act. Must be sh!t down and seller must go to j@il for this criminal scam.

• 
  Ryan (@lerkinmymerkin) reported 28 minutes ago

  @CAgovernor Weird I had to shut down my business cause of you. All the local shops are doing the same. Just cause you hire every one at Amazon doesn’t mean you’re doing a good job.

• 
  Özgün İnçeli | Amazon Dropshipping (@ozgunecom) reported 32 minutes ago

  @iamwaveyk Opening an account is the first step. Unfortunately, if you're having trouble with this, Amazon might not be the right fit for you.

• 
  Steve Bainbridge (@PrawfBainbridge) reported 35 minutes ago

  @amazon @amazonhelp We never got a recent order. Your order status email told us you delivered to a parcel locker. We don’t have a parcel locker. My wife called customer “service.” She got an AI that just kept looping back to the start. After yelling at the AI for a while she finally got a person. The person didn’t understand the problem for the longest time. Your rep kept asking “what’s a parcel locker”? And insisting that we must have received it. Do you train these people at all??

• 
  Elliot. (@intelliot) reported 37 minutes ago

  @jackfriks Grab an external ssd from amazon, then just ask codex to get your disk usage down to 70%. That's what I did and it worked.

• 
  Universal Exports (@YihHooer) reported 37 minutes ago

  @cannab1senjoyer @LeanandCuisine The issue is it hasn't made its money back yet. Amazon are probably waiting to see how profitable a sequel would be.

• 
  All by design (@1183CS) reported 45 minutes ago

  @MarcoFoster_ @grahamformaine Everybody in that room ordered something from Amazon probably that same week.. Sit down with your stupid talking points 🤪

• 
  John Herman (@JohnHer78459295) reported 46 minutes ago

  This situation reminded me of fixing cars that had 'gone too far' and weren't worth it to fix. So, Walmart again for the win?! Amazon no longer carried that item but Walmart had a similar item that will delivered in a few days. I can't believe that goofy old Walmart is really...

• 
  ᴠ ᴀ ɴ ɢ ᴀ ʟ ᴀ ᴘ ᴜ ᴅ ɪ ' s (@kotivangalapudi) reported 57 minutes ago

  @AmazonHelp @amazonIN @AmazonIN Refrigerator reached Tuni Delhivery hub on June 7. Still no delivery. Same issue happened with previous medicine orders too. Home delivery ante hub lo store cheyyadam kaadu. Please escalate. #AmazonIndia #Delhivery

• 
  Michael Javert (@PupHydrogen) reported 57 minutes ago

  @cybercpu The reason I buy crap from The Amazon is because the crap they have that I use or need is almost always cheaper than the same crap at Target. Also I am a cripple with Fibromyagia, diabetes, and other mobility issues so having it shipped to my door makes it accessible, a little easier until I have to drag it in here, and since they prime me, it's usually free shipping. I did change my Brave to Start Page only because of your video and how you explained it. But I promise you, when millionaires and billionaires are taken to court, it never is consequential to them. What they say happens and what happens are two different things and they side with whoever has the deeper pockets.

• 
  Riya (@UpFrontPOV) reported 58 minutes ago

  @amazonIN @Crompton_India I bought a couple of fans and since we installed them, they have been making noises. I have been requesting your team to visit but there has been no response or resolution for the last week. In fact, I mentioned and raised an issue that the fan pack was open during delivery. Despite such grave concerns, there is no resolution from the brand or Amazon. We also spent money on installing the stuff. If there will be a replacement, who will pay for the charges? TBH people should stop buying from fraud Amazon & brands like Crompton !! Shameful #Crompton #amazon CC: @AmitAgarwal

• 
  Odra (@Odra_MH) reported 59 minutes ago

  They think we are stupid, or they truly live in their own little echo-chamber world. Imagine having Amazon+$1 billion backing and not doing research on how the public will react. They knew what people would have a problem with and did it anyways, hoping to silence critics through shame tactics or censorship.

• 
  Jeremy (@ManaByte) reported 1 hour ago

  To put Fable or Halo on PS5, Microsoft signed a binding Platform Licensing Agreement with Sony. If MS unilaterally kills a heavily marketed PS5 version right before launch purely to keep it exclusive, Sony doesn't just say "bummer." They sue for breach of contract. Sony is banking on their 30% cut of digital sales and massive pre-order volumes. MS would be legally liable to pay out tens of millions in projected lost revenue. When a publisher tells major retailers (Amazon, Walmart, Best Buy) that they are allocated X amount of physical PS5 units for a specific month, those storefronts lock in supply chain logistics. They allocate warehouse space, plan distribution center shipping lanes, and build storefront marketing displays. If a publisher completely scraps a SKU after these contracts are finalized, retailers hit back hard with "chargebacks." Publishers get heavily penalized to recoup the costs of wasted warehouse logistics and broken distribution commitments. Plus, if the discs are already being pressed at manufacturing plants, the publisher eats 100% of the cost to recall and destroy the physical media. Standard delays (like Fable moving to Feb 2027) are completely flexible. Retailers don't mind delays because they prefer a polished game that sells over a rushed one that gets returned. But completely canceling a multiplatform version after pre-orders open and retail allocation contracts are drawn up is an entirely different beast. It creates millions in legal fees, massive supply chain penalties, and a total PR disaster. If a port makes it to the showcase trailer with an official date and pre-orders, that ship has officially sailed.