Amazon

Is Amazon down?

No problems detected

If you are having issues, please submit a report below.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 12/13/2024 04:40

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (49%)

    Website Down (49%)

  2. Errors (28%)

    Errors (28%)

  3. Sign in (23%)

    Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceParis Website Down
IndiaHyderabad Website Down
United StatesNewton Sign in
United StatesBoise Sign in
SpainMadrid Errors
United StatesMiami Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • MohitM0709 Mohit Mohan (@MohitM0709) reported

    @AmazonHelp No problem.I will wait for the delivery to be re-attempted.But how could he speak to me in such a rude tone and commanding voice and disconnecting the call on my face without even listening to me? What makes him do this?How will I get a reassurance that this never happens again?

  • ImVi30 Vikash singh baghel (@ImVi30) reported

    I made a payment yesterday to @amazonIN but the transaction got failed however amount got debited. I have tried to call hdfc bank for this issue but not got any resolution for that. I have also called amazon and they did not given me any satisfied resolution.

  • mentorshrawan Shrawan Kumar Yadav (@mentorshrawan) reported

    @AmazonHelp Yes Jaideep, You sent me a skip the sign in link. I filled & submitted the details. Yet no acknowledgement/email has been recieved. You are not helpless as me with your process. I have got no other way to contact, but you surely would have more access than me.. yet ineffective.

  • BostonRose17 Kerry ☘️💜 (@BostonRose17) reported

    @Jose31903935 Those are terrible. I'm prone to them so I started drinking this probiotic drink mix I got on Amazon every day to help balance my gut health.

  • Carpetllama94 Jainie (@Carpetllama94) reported

    @AmazonHelp I can watch YouTube and Netflix with no problem on my Fire stick. I have been trying to watch Reacher on Prime for an hour. It is buffering and crashing repeatedly.

  • LanaFan7151977 EvilRegalFan7151977🏳️‍🌈🇺🇸 (@LanaFan7151977) reported

    @AmazonHelp I’ve reinstalled all three apps and they still aren’t working. No error messages. One app won’t open, one app just buffers when you try to play a show then sends you back to the Home Screen and the last app plays the show but it takes almost two minutes to start it.

  • CoolGuyGames CoolGuy (@CoolGuyGames) reported

    @goat_chez Do you have Amazon? Sign in on there

  • PallaviChandr15 Pallavi (@PallaviChandr15) reported

    @AmazonHelp Fine. But when my issue will get resolved? Ur prepaid forced order is creating many issues like item nt delivered bt updated as delivered, late delivery etc

  • mec2973 Michelle (@mec2973) reported

    Also @amazon I would love to exclude any vendors who use OnTrac for delivery. OnTrac still can’t deliver packages without issue. OnTrac and FedEx are vying for the worst delivery company, but at least FedEx delivers my packages after a long travel time.

  • PallaviChandr15 Pallavi (@PallaviChandr15) reported

    @AmazonHelp Is this joke or wat ,frm more than 18 mnths i m using Prepaid order so dont teach me how to place order on Amazon. U shud find wat is the technical issue on amazon bcoz many customers raised same complain & many upload video on youtube 2 handle this.

  • EnlightenedJMRV Enlightened By God (@EnlightenedJMRV) reported

    @UltraLinx @MKBHD The Magic Mouse is not a good mouse. Its ergonomics are terrible. I would rather use a cheap USB mouse from Amazon.

  • nikkonitin Nikkonitin (@nikkonitin) reported

    @AmazonHelp It's not internal team that will see it. But the governing agency in the Republic of India will see how this malpractice needs to be curb down. your internal way of working where seller and amazon is openly telling lies has been unearth.

  • WisdomOfCommons Benjamin F Laine - #StandWithUkraine (@WisdomOfCommons) reported

    @comiXology If there was an update to Comixology, I don't see the improvement. Guided View and every single part of the reading experience is still broken or missing. Thousands of comics = Still Unreadable. **** Amazon. #FixComixology

  • St3althytoast3r Aaron cash (@St3althytoast3r) reported

    @LawrenceRLawton Having trouble finding your book gangster redemption. Amazon has 2 left. And Someone is selling it for 400. Was it a limited release of 3000? I watch everything you post. But I really need to dig into the book.

  • Rimsgupta Rima (@Rimsgupta) reported

    @AmazonHelp I responded to them but please note that i was on call with them yesterday for 2 hrs and now I am emailing them. I cant keep doing this. They way they had solutions about this issue, it was clear, this issue is quite common. Is your product this bad coz the firestick is new

  • Anil_BUDHNAGAR1 Anil BUDHNAGAR (@Anil_BUDHNAGAR1) reported

    @AmazonHelp Can you solve my problem

  • tweet2karan Karan Trehan (@tweet2karan) reported

    @AmazonHelp Jaideep Response is awaited feom Amazon side I had reporered an issue and provided the proof with video now you have to respond

  • WisdomOfCommons Benjamin F Laine - #StandWithUkraine (@WisdomOfCommons) reported

    @comiXology If there was an update to Comixology, I don't see the improvement. Guided View and every single part of the reading experience is still broken or missing. Thousands of comics = Still Unreadable. **** Amazon. #FixComixology

  • AjayJos77870907 Ajay Joshi (@AjayJos77870907) reported from Jalandhar, State of Punjab

    @AmazonHelp I don't know how long would it take @AmazonHelp to resolve the issue. No refund issued.

  • piyukamath Priyanka Shanbhag Shroff (@piyukamath) reported

    @AmazonHelp Hi, the issue is STILL unresolved. Need to TALK to an executive please.

  • lyntwo2 lyntwo (@lyntwo2) reported

    @DanCollins2011 Collapsing dollar. Time fer good ol' American can do-ism. Let's see now, You Tube videos on how to heat your home by burning blocks of paper. Best vehicles to convert to wood gas. Kits from Amazon delayed due to China supply problems.

  • AlmostMongolian AlmostMongolian (@AlmostMongolian) reported

    @StreetBomber Amazon is multiple enterprises like berkshire.Should berkshire be broken up it could soon have trillion dollar market cap. Or should we wait until that?Lot of these values are just market sentiment based. Do you think Tesla should be broken up cos market cap went over a trillion?

  • Prashan36888138 Prashant Mishra (@Prashan36888138) reported

    @AmazonHelp Hey, the executive told me that the product will be picked up by 23-24th and refund will be initiated. But nothing has been done yet. It is so disgusting to face all these issues from such big brands. #pathetic

  • deepeshMalhotr9 deepesh Malhotra (@deepeshMalhotr9) reported

    @AmazonHelp There was a link shared with me but they were keep transferring me and not being able to understand my issue request you to kindly call me or make a replacement straight away.

  • PranayaKatha Pranaya Katha (@PranayaKatha) reported

    @AmazonHelp @AmazonHelp please discuss the concern here, your team is not asking my conceres and how to proceed further in the mail chain. @KotakCares I had sent the email attachment which your customer care was provided saying that is Merchant issue.

  • deepeshMalhotr9 deepesh Malhotra (@deepeshMalhotr9) reported

    @AmazonHelp Yup that's a non reply email and also the link shared there redirecting to a chat box but people are not being able to understand my issue

  • WisdomOfCommons Benjamin F Laine - #StandWithUkraine (@WisdomOfCommons) reported

    @comiXology If there was an update to Comixology, I don't see the improvement. Guided View and every single part of the reading experience is still broken or missing. Thousands of comics = Still Unreadable. **** Amazon. #FixComixology

  • mentorshrawan Shrawan Kumar Yadav (@mentorshrawan) reported

    @AmazonHelp There is no email received. You have you been telling me only to check email, when there is no email received. I have got no other way to report my issue. Try something else, how about calling me on my given number.

  • MohitM0709 Mohit Mohan (@MohitM0709) reported

    @AmazonHelp @amazonIN I reported the issue to your customer service team and hopefully they are doing the needful to sort this issue. But it was such a bad experience, I felt very humiliated by the way your delivery agent had spoken to me. Please counsel them to maintain basic etiquettes.

  • jleemil JLee Miller (@jleemil) reported

    @GovInslee ashington governor signs bills tightening gun rules +yes that's what's causing your violence problems downtown. I'm sure Amazon will be moving all this heir workers back ..